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Sample records for knowledge management process

  1. Knowledge management: processes and systems | Igbinovia ...

    African Journals Online (AJOL)

    Knowledge management: processes and systems. ... Information Impact: Journal of Information and Knowledge Management ... observation, role reversal technique, and discussion forums as well as the forms of knowledge representation to include report writing, database management system and institutional repositories.

  2. Socialization as key process in knowledge management

    Directory of Open Access Journals (Sweden)

    Francisco José GARCÍA-PEÑALVO

    2016-07-01

    Full Text Available The editorial of this second issue of volume 17,corresponding to 2016, is devoted to socialization process in the knowledge management in order to complement the special section about Social Networks and Education.

  3. Human Resource Management in the Enhancement Processes of Knowledge Management

    Directory of Open Access Journals (Sweden)

    Didi Sundiman

    2017-11-01

    Full Text Available This research explored Human Resource Management (HRM in enhancement processes of knowledge management. This research explored how HRM practice enhanced the operational of knowledge management. Data were collected by a survey by interviewing 12 informants from Small and Medium Enterprise (SME. The results show that HRM practice gives initiative in the enhancement process of the knowledge management strategy applied to the company. It can be concluded that each sub-component of HRM affects the components of knowledge management, and HRM is highly influential and has a positive effect on quality management processes and vice versa in the work environment.

  4. Knowledge management vs business process management in contemporary enterprises

    Directory of Open Access Journals (Sweden)

    Bitkowska Agnieszka

    2016-06-01

    Full Text Available The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.

  5. Fair process: managing in the knowledge economy.

    Science.gov (United States)

    Kim, W C; Mauborgne, R

    1997-01-01

    Unlike the traditional factors of production--land, labor, and capital--knowledge is a resource that can't be forced out of people. But creating and sharing knowledge is essential to fostering innovation, the key challenge of the knowledge-based economy. To create a climate in which employees volunteer their creativity and expertise, managers need to look beyond the traditional tools at their disposal. They need to build trust. The authors have studied the links between trust, idea sharing, and corporate performance for more than a decade. They have explored the question of why managers of local subsidiaries so often fail to share information with executives at headquarters. They have studied the dynamics of idea sharing in product development teams, joint ventures, supplier partnerships, and corporate transformations. They offer an explanation for why people resist change even when it would benefit them directly. In every case, the decisive factor was what the authors call fair process--fairness in the way a company makes and executes decisions. The elements of fair process are simple: Engage people's input in decisions that directly affect them. Explain why decisions are made the way they are. Make clear what will be expected of employees after the changes are made. Fair process may sound like a soft issue, but it is crucial to building trust and unlocking ideas. Without it, people are apt to withhold their full cooperation and their creativity. The results are costly: ideas that never see daylight and initiatives that are never seized.

  6. Organizational structure features supporting knowledge management processes

    OpenAIRE

    Claver-Cortés, Enrique; Zaragoza Sáez, Patrocinio del Carmen; Pertusa-Ortega, Eva

    2007-01-01

    Purpose – The idea that knowledge management can be a potential source of competitive advantage has gained strength in the last few years. However, a number of business actions are needed to generate an appropriate environment and infrastructure for knowledge creation, transfer and application. Among these actions there stands out the design of an organizational structure, the link of which with knowledge management is the main concern here. More specifically, the present paper has as its aim...

  7. Study on a Process-oriented Knowledge Management Model

    OpenAIRE

    Zhang, Lingling; Li, Jun; Zheng, Xiuyu; Li, Xingsen; Shi, Yong

    2007-01-01

    Now knowledge has become the most important resource of enterprises. Process-oriented knowledge management (POKM) is a new and valuable research field. It may be the most practical method to deal with difficulties in knowledge management. The paper analyzes background, hypothesis and proposes of POKM, define the process knowledge, and give a process-oriented knowledge management model. The model integrates knowledge, process, human, and technology. It can improve the decision support capabili...

  8. Knowledge Management - Identification of Domain Specific Knowledge Processes

    DEFF Research Database (Denmark)

    Larsen, Michael Holm

    1999-01-01

    Implementation of Information Technology infer substantial changes to an organisation, e.g. changes in jobs, roles of the company's employees, and the knowledge content of these jobs.This paper point out some of the knowledge management issues and challenges in the case of an implementation of an...... performed by humans. Their decisions are based on the integration of three different kinds of knowledge, i.e. uncodifiable or tacit knowledge, codifiable data from acquisition systems, and codifiable best practice from knowledge repositories....

  9. Knowledge management: processes and systems | Igbinovia ...

    African Journals Online (AJOL)

    Information Impact: Journal of Information and Knowledge Management. Journal Home · ABOUT THIS JOURNAL · Advanced Search · Current Issue · Archives · Journal Home > Vol 8, No 3 (2017) >. Log in or Register to get access to full text downloads.

  10. Accumulating Project Management Knowledge Using Process Theory

    NARCIS (Netherlands)

    Niederman, Fred; March, Salvatore T.; Mueller, Benjamin

    2016-01-01

    Process theory has become an important mechanism for the accumulation of knowledge in a number of disciplines. In contrast with variance theory, which focuses on co-variation of dependent and independent variables, process theory focuses on sequences of activities, their duration and the intervals

  11. Framework for Knowledge Management Processes in Supply Chain

    Directory of Open Access Journals (Sweden)

    Mohsen Shafiei Nikabadi

    2014-02-01

    The innovation aspect of the research is to provide a comprehensive framework for knowledge management processes in supply chain of automotive industry with main indicators for each process. Several investigations have been made for knowledge management but specific research on knowledge management processes in the supply chain has not been observed. Thus providing the framework and indicators for each component of the framework is the innovation of the research

  12. BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Vesna Bosilj-Vukšić

    2006-12-01

    Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

  13. Accumulating project management knowledge through process theory

    NARCIS (Netherlands)

    Niederman, Fred; March, Salvatore T.; Mueller, Benjamin

    2014-01-01

    This paper describes how the general notion of process theory can provide a foundational component in a portfolio of project management theories. The paper begins by outlining a variety of views pertaining to the nature of theory and theory development. This forms a basis for understanding how

  14. Socially Grounded Analysis of Knowledge Management Systems and Processes

    NARCIS (Netherlands)

    Guizzardi, R.S.S.; Perini, A.; Dignum, V.

    2008-01-01

    In the struggle to survive and compete in face of constant technological changes and unstable business environments, organizations recognize knowledge as its most valuable asset. Consequently, these organizations often invest on Knowledge Management (KM), seeking to enhance their internal processes

  15. Knowledge Management Enablers and Process in Hospital Organizations.

    Science.gov (United States)

    Lee, Hyun-Sook

    2017-02-01

    This research aimed to investigate the effects of knowledge management enablers, such as organizational structure, leadership, learning, information technology systems, trust, and collaboration, on the knowledge management process of creation, storage, sharing, and application. Using data from self-administered questionnaires in four Korean tertiary hospitals, this survey investigated the main organizational factors affecting the knowledge management process in these organizations. A total of 779 questionnaires were analyzed using SPSS 18.0 and AMOS 18.0. The results showed that organizational factors affect the knowledge management process differently in each hospital organization. From a managerial perspective, the implications of these factors for developing organizational strategies that encourage and foster the knowledge management process are discussed.

  16. Managing environmental knowledge through learning processes in Spanish hospitality companies.

    Science.gov (United States)

    Cegarra-Navarro, Juan Gabriel; Martinez Martinez, Aurora

    2010-11-01

    The major focus of this research is to investigate whether environmental knowledge has any impact on organizational outcomes through an empirical investigation of 127 Spanish hospitality companies, using structural equation models. Our results show that environmental knowledge is an important determiner for developing organizational outcomes. However, this relationship is completed with just two related constructs: Firstly, the company's acquisition process plays a key role in managing the tension between the knowledge necessary to develop the appropriated environmental initiatives and current knowledge. Secondly, the company's distribution process also sheds light on tangible means for managers to enhance their company's outcomes through environmental knowledge.

  17. KNOWLEDGE MANAGEMENT PROCESSES AND INTELLECTUAL PROPERTY MANAGEMENT PROCESSES: AN INTEGRATED CONCEPTUAL FRAMEWORK

    OpenAIRE

    HENAO-CALAD, MONICA; RIVERA-MONTOYA, PAULA; URIBE-OCHOA, BEATRIZ

    2017-01-01

    ABSTRACT Intellectual property management, knowledge management are disciplines that have been treated independently, both in academia and in the organizational field. Through the legal discipline of intellectual property, the former manages intangible assets that are eligible for protection (copyright, patents and trademarks, among others) leaving aside those assets that cannot be realized in any way. The latter is devoted to the processes of knowledge management in general, namely, the know...

  18. A PROCESS-BASED APPROACH TO KNOWLEDGE MANAGEMENT

    OpenAIRE

    Kovačić, Andrej; Bosilj Vukšić, Vesna; Lončar, Anita

    2006-01-01

    This paper analyses the relationship between business process modelling, knowledge management and information systems development projects. The paper’s main objective is to present business rules as the encoded knowledge of corporate business practices. Further, it introduces a rule-based business activity meta-model as a repository in which business knowledge can be captured and traced from their origin in the business environment through to their implementation in information systems. The c...

  19. Meeting Organizational Performance with Shared Knowledge Management Processes

    OpenAIRE

    Franco, Massimo; Mariano, Stefania

    2010-01-01

    Using empirical research data, this study investigated how knowledge is stored and retrieved in an American company and contributed to the growing body of literature on the use of knowledge, technology, and memory systems to improve organizational performance. It demonstrated the importance of individual motivation and efforts, managerial capabilities, and shared organizational technologies in the management of organizational processes and revealed factors influencing the processes of knowled...

  20. Enhancing the Teaching-Learning Process: A Knowledge Management Approach

    Science.gov (United States)

    Bhusry, Mamta; Ranjan, Jayanthi

    2012-01-01

    Purpose: The purpose of this paper is to emphasize the need for knowledge management (KM) in the teaching-learning process in technical educational institutions (TEIs) in India, and to assert the impact of information technology (IT) based KM intervention in the teaching-learning process. Design/methodology/approach: The approach of the paper is…

  1. PROCESS DOCUMENTATION: A MODEL FOR KNOWLEDGE MANAGEMENT IN ORGANIZATIONS.

    Science.gov (United States)

    Haddadpoor, Asefeh; Taheri, Behjat; Nasri, Mehran; Heydari, Kamal; Bahrami, Gholamreza

    2015-10-01

    Continuous and interconnected processes are a chain of activities that turn the inputs of an organization to its outputs and help achieve partial and overall goals of the organization. These activates are carried out by two types of knowledge in the organization called explicit and implicit knowledge. Among these, implicit knowledge is the knowledge that controls a major part of the activities of an organization, controls these activities internally and will not be transferred to the process owners unless they are present during the organization's work. Therefore the goal of this study is identification of implicit knowledge and its integration with explicit knowledge in order to improve human resources management, physical resource management, information resource management, training of new employees and other activities of Isfahan University of Medical Science. The project for documentation of activities in department of health of Isfahan University of Medical Science was carried out in several stages. First the main processes and related sub processes were identified and categorized with the help of planning expert. The categorization was carried out from smaller processes to larger ones. In this stage the experts of each process wrote down all their daily activities and organized them into general categories based on logical and physical relations between different activities. Then each activity was assigned a specific code. The computer software was designed after understanding the different parts of the processes, including main and sup processes, and categorization, which will be explained in the following sections. The findings of this study showed that documentation of activities can help expose implicit knowledge because all of inputs and outputs of a process along with the length, location, tools and different stages of the process, exchanged information, storage location of the information and information flow can be identified using proper

  2. An integration architecture for knowledge management system and business process management system

    NARCIS (Netherlands)

    Jung, J.; Choi, I.; Song, M.S.

    2007-01-01

    Recently, interests in the notion of process-oriented knowledge management (PKM) from academia and industry have been significantly increased. Comprehensive research and development requirements along with a cogent framework, however, have not been proposed for integrating knowledge management (KM)

  3. Investigating Individuals' Intention to be Involved in Knowledge Management Process

    OpenAIRE

    M. J.M. Razi; N. S.A. Karim

    2011-01-01

    Problem statement: Implementation of Knowledge Management (KM) process in organizations is considered as essential to be competitive in the present competitive world. Though the modern KM practices highly depend on technology, individuals (organizational members) intention to be involved in KM process plays a major role in the success. Hence, the evaluation of individuals intention is deemed as significant before the actual implementation of KM process in organizations. Nevertheless, inadequa...

  4. Using Knowledge Management to Revise Software-Testing Processes

    Science.gov (United States)

    Nogeste, Kersti; Walker, Derek H. T.

    2006-01-01

    Purpose: This paper aims to use a knowledge management (KM) approach to effectively revise a utility retailer's software testing process. This paper presents a case study of how the utility organisation's customer services IT production support group improved their test planning skills through applying the American Productivity and Quality Center…

  5. Editorial: Learning, teaching and disseminating knowledge in business process management

    Directory of Open Access Journals (Sweden)

    Jürgen Moormann

    2012-12-01

    Full Text Available Process-oriented thinking has become the major paradigm for managing companies and other organizations. The push for better processes has been even more intense due to rapidly evolving client needs, borderless global markets and innovations swiftly penetrating the market. Thus, education is decisive for successfully introducing and implementing Business Process Management (BPM initiatives. However, BPM education has been an area of challenge. This special issue aims to provide current research on various aspects of BPM education. It is an initial effort for consolidating better practices, experiences and pedagogical outcomes founded with empirical evidence to contribute towards the three pillars of education: learning, teaching, and disseminating knowledge in BPM.

  6. INNOCUOUSNESS + KNOWLEDGE MANAGEMENT A CONTRIBUTION TO PROCESS IMPROVEMENT

    OpenAIRE

    García Pulido, Yadrián Arnaldo*1, Castillo Zúñiga, Victor Javier2, Medina León, Alberto3, Medina Nogueira, Daylín4, Mayorga Villamar, Carmen Manuela5

    2017-01-01

    The processes improvement is inherent to the business management. In the competitive current market, the businesses adaptation capacity is fundamental. The continuous improvement becomes into the reason of being of the companies, being adapted to the clients, being more efficient and winning in flexibility in the face of an extremely unstable economy. Several tools have been developed with the objective of improving the processes, however the integration of elements of other knowledge areas h...

  7. Framework for Knowledge Management Processes in Supply Chain

    OpenAIRE

    Mohsen Shafiei Nikabadi

    2014-01-01

    The main goal of this study is to provide a framework for knowledge management processes in supply chain of automotive industry in iran. This is an applied research and has done as a survey in Iran Khodro and Saipa Company as the largest companies in automotive industry of Iran. In this study 206 experts participated. Reliability methods were cronbach's Alfa and validity tests were content construction and discriminant analysis. To response to 1 main question and 5 sub questions in this resea...

  8. Using Geographic Information Systems in Knowledge Management Processes

    Directory of Open Access Journals (Sweden)

    Dr. Filiz Gürder

    2013-07-01

    Full Text Available Nowadays, organizations are required to develop quick and accurate responses to internal and external changes that gain momentum. In this context, knowledge management activities become more important to all organizations. On the other hand, Geographic Information Systems (GIS become common more and more. GIS which address a broad spectrum of users such as public agencies, local communities, civil society organizations, the private sector, academic environment, and personal users have been aiming to solve problems which occurred in location-based areas. GIS are important to get, combine, analyze and transfer the spatial data. Common use of PCs for personal needs, digital geography and improvements of software technologies, also the need to make socially acceptable business decisions facilitated development and widespread use of GIS applications. The main purpose of this paper is to discuss using areas and contribution potentials of GIS in enterprise-wide knowledge management processes.

  9. Implementation of Knowledge Management as Process to Management System of ÚJD SR

    International Nuclear Information System (INIS)

    Szabó, V.

    2016-01-01

    Full text: This presentation provides basic information about the development of staff’s knowledge management of Nuclear Regulatory Authority of Slovak Republic. It is a case study about implementation of knowledge management as process to the integrated management system for Slovak regulatory body. (author

  10. Knowledge management (KM) processes in organizations theoretical foundations and practice

    CERN Document Server

    McInerney, Claire R

    2011-01-01

    Knowledge Management (KM) is an effort to increase useful knowledge in the organization. It is a natural outgrowth of late twentieth century movements to make organizational management and operations more effective, of higher quality, and more responsive to constituents in a rapidly changing global environment. This document traces the evolution of KM in organizations, summarizing the most influential research and literature in the field. It also presents an overview of selected common and current practices in knowledge management, including the relationship between knowledge management and de

  11. Knowledge-Centric Technical Support Organization (TSO) Using Process Oriented Knowledge Management Approach

    International Nuclear Information System (INIS)

    Mohamad Safuan Sulaiman; Siti Nurbahyah Hamdan; Mohd Dzul Aiman Aslan

    2014-01-01

    In the United States of America, Process Oriented Knowledge Management (POKM) Model has been successfully implemented in most of Nuclear Power Plants. This approach has been introduced in Nuclear Knowledge Management program by the IAEA since 2011. Malaysia has involved in the IAEA Coordinated Research Project (CRP) focusing the approach started in 2011. The main objective for Malaysian participation of this project is to support readiness in terms of nuclear technical knowledge by Technical Support Organization (TSO) for Nuclear Power Program. This project has focused on several nuclear technical areas which consist of Public Information (PI), Radiological Impact Assessment (RIA), Nuclear Reactor Technology (NRT), Plant and Prototype Development (PDC) and nuclear knowledge management. This paper articulates the detail POKM approach and project experience in implementing the approach at organizational level. (author)

  12. Managing risk and knowledge in the internationalisation process

    Directory of Open Access Journals (Sweden)

    Victoria Rodríguez

    2010-10-01

    Full Text Available The internationalisation process in a company embodies a series of projects that are performed in different geographical regions. In some cases, especially in SMEs, companies are not capable of predicting the risks that will be faced during the process and they do not have suitable tools to manage the knowledge acquired in previous internationalisation experiences. Therefore, they fail to turn internationalisation into a sustainable competitive advantage. This paper reports the conclusions of a study based on both a bibliographic research and a comprehensive study of a group of industrial companies. This study includes the analysis of 37 internal reports about internationalisation experiences and the carrying out of semi-structured interviews with managers responsible for international operations. We have identified the main factors (risks that prevent successful internationalisation processes and we have proposed a taxonomy of them. Furthermore, we have proposed a general framework (model which provides a common perspective for all internationalisation projects, bringing coherence, and also a certain level of systematisation, to the decisions made in regards to different internationalisation projects. The model provides a systemic vision of the whole internationalisation process and we believe that companies can develop efficient learning systems based on this framework. It would give them differentiation and, therefore, help them to turn internationalisation into a sustainable competitive advantage.

  13. Knowledge Management Innovation of the USCG Counternarcotics Deployment Process

    National Research Council Canada - National Science Library

    Espino, James

    2000-01-01

    ...) Pacific Area Tactical Law Enforcement Team (PACAREA TACLET). The focus was on applying knowledge management innovation using the above mentioned methodology to the Law Enforcement Detachment (LEDET) Counternarcotic (CN...

  14. Knowledge Management.

    Science.gov (United States)

    1999

    The first of the four papers in this symposium, "Knowledge Management and Knowledge Dissemination" (Wim J. Nijhof), presents two case studies exploring the strategies companies use in sharing and disseminating knowledge and expertise among employees. "A Theory of Knowledge Management" (Richard J. Torraco), develops a conceptual…

  15. CNCAN Knowledge Management Process and Tools in Support of Sustainable Development of Regulatory Competences

    International Nuclear Information System (INIS)

    Tronea, M.; Ciurea, C.; Oprisescu, M.; Liutiev, C.; Ghinea, P.

    2016-01-01

    Full text: The paper presents the knowledge management process and the knowledge management portal developed by CNCAN, in the framework of the Regional Excellence Project on Regulatory Capacity Building in Nuclear and Radiological Safety, Emergency Preparedness and Response in Romania. The activities of this project started in 2014. The general process for knowledge management is presented, together with its sub-processes: identification of the necessary knowledge; identification of the risk of knowledge loss; acquisition and/or creation of knowledge; knowledge retention (capture, collect, store and organize knowledge); knowledge utilization; review of the effectiveness of the knowledge management process; identification of opportunities for improving the knowledge management process. The paper also presents a set of indicators of the effectiveness of the knowledge management process and the artifacts, espoused values and basic assumptions supporting an effective knowledge management process. The necessary knowledge has been identified using the IAEA recommendations on managing regulatory body competence and the SARCoN methodology. The knowledge management process has been developed based on the IAEA publications on knowledge management in the nuclear industry and in regulatory bodies. The implementation of the process and the development of the portal are ongoing, with more than 20% of the staff using the portal. (author

  16. Knowledge management

    DEFF Research Database (Denmark)

    Foss, Nicolai Juul; Mahnke, Volker

    2003-01-01

    Knowledge management has emerged as a very successful organization practice and has beenextensively treated in a large body of academic work. Surprisingly, however, organizationaleconomics (i.e., transaction cost economics, agency theory, team theory and property rightstheory) has played no role...... in the development of knowledge management. We argue thatorganizational economics insights can further the theory and practice of knowledge managementin several ways. Specifically, we apply notions of contracting, team production,complementaries, hold-up, etc. to knowledge management issues (i.e., creating...... and integrationknowledge, rewarding knowledge workers, etc.) , and derive refutable implications that are novelto the knowledge management field from our discussion....

  17. Managing Knowledge

    OpenAIRE

    Connolly, Niall

    2013-01-01

    This paper provides a perspective on what knowledge is, why knowledge is important, and how we might encourage good knowledge behaviours. A knowledge management framework is described, and although the framework is project management-centric the basic principles are transferrable to other contexts. From a strategic perspective, knowledge can be considered an asset that has the potential to provide a competitive advantage provided that it has intrinsic value, it is not easily accessible by ...

  18. Knowledge Management: An Introduction.

    Science.gov (United States)

    Mac Morrow, Noreen

    2001-01-01

    Discusses issues related to knowledge management and organizational knowledge. Highlights include types of knowledge; the knowledge economy; intellectual capital; knowledge and learning organizations; knowledge management strategies and processes; organizational culture; the role of technology; measuring knowledge; and the role of the information…

  19. Knowledge Integrated Business Process Management for Third Party Logistics Companies

    OpenAIRE

    Zhang, Hongyan

    2013-01-01

    The growing importance of logistics as well as the increasing dynamic complexity of markets, technologies, and customer needs has brought great challenges to logistics. In order to focus on their core competency in such a competitive environment, more and more companies have outsourced a part or the entirety of the logistics process to third party logistics (3PL) service providers. 3PL has played a crucial role in managing logistics processes within supply chain management. Logistics processe...

  20. Elements of knowledge management in the improvement of business processes

    OpenAIRE

    Brajer-Marczak Renata

    2016-01-01

    The key role in process management is played by the systematic analysis, measurement and improvement of processes. The imperative of continuous introduction of changes in processes is the answer to the changing conditions of competition and the great dynamics in the expectations and preferences of customers. Information related to business process should be collected and formalized in order to improve the execution of processes. In connection with the above, it may be stated that the improvem...

  1. The Knowledge Management for Innovation Processes for SME Sector Companies

    Directory of Open Access Journals (Sweden)

    Tomasz Norek

    2013-01-01

    Full Text Available The complexity and variability of the modern economy means that the informationbecomes a key resource, essential for the proper functioning of anyenterprise and in the broader sense of the country and the national economy.Currently, practically all areas of modern economics are grappling withthe problem of information management, both in theory and practice. It isespecially visible in the attempts to support knowledge management in theareas, which are considered core from the viewpoint of increasing marketcompetitiveness of the company. Knowledge management in the field of company’sinnovative potential or in the area of intellectual capital may serve asan example. This situation forces the search for new solutions of knowledgemanagement in the field of research and evaluation of the innovative potentialof companies. The main purpose of this article is to present an Internetplatform for innovation audit, as a tool which supports knowledge management.An additional goal of this article is to present the preliminary results ofa research carried out by means of the described tools.

  2. Knowledge as an Asset and Knowledge Management

    OpenAIRE

    Sevinç Gülseçen

    2014-01-01

    The most valuable resource available to any organization today is its knowledge asset which is stored in processes and information systems, corporate data warehouses, employees’ brains, copyrights and patents. Knowledge management is the process of capturing, distributing, and effectively using this knowledge. The factors affecting Knowledge Management can be listed as follows: organizational culture, knowledge manager, the evolution of knowledge, knowledge polution and technology.

  3. Knowledge Management

    DEFF Research Database (Denmark)

    Hald Nielsen, Bo; Nicolajsen, Katrine

    For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model.......For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model....

  4. On knowledge transfer management as a learning process for ad hoc teams

    Science.gov (United States)

    Iliescu, D.

    2017-08-01

    Knowledge management represents an emerging domain becoming more and more important. Concepts like knowledge codification and personalisation, knowledge life-cycle, social and technological dimensions, knowledge transfer and learning management are integral parts. Focus goes here in the process of knowledge transfer for the case of ad hoc teams. The social dimension of knowledge transfer plays an important role. No single individual actors involved in the process, but a collective one, representing the organisation. It is critically important for knowledge to be managed from the life-cycle point of view. A complex communication network needs to be in place to supports the process of knowledge transfer. Two particular concepts, the bridge tie and transactive memory, would eventually enhance the communication. The paper focuses on an informational communication platform supporting the collaborative work on knowledge transfer. The platform facilitates the creation of a topic language to be used in knowledge modelling, storage and reuse, by the ad hoc teams.

  5. Omissions in managing knowledge in innovation processes or how to handle knowledge, humans and tasks : A semio-cognitive approach

    NARCIS (Netherlands)

    Cijsouw, R. S.; Jorna, R. J.; Rakhorst, G.; Verkerke, G. J.; Charrel, PJ; Galarreta, D

    2007-01-01

    In organizations, innovation is a long-lasting process that is difficult to manage. Innovation is characterized by the use of new (combinations of) knowledge. Innovation, as knowledge creation, is also an activity of individuals. However, neither the individual nor knowledge is studied as

  6. Knowledge Management

    Directory of Open Access Journals (Sweden)

    Ravi Kiran

    2013-04-01

    Full Text Available The present study covers the knowledge management (KM in institutions of higher technical education (IHTEs from the perspective of thought leaders and junior academia to identify whether there is a difference of opinion regarding KM strategies, including knowledge technologies, knowledge acquisition, knowledge storage, knowledge dissemination, and KM-based framework for research and curriculum development (CD. Data have been collected through structured questionnaire from 141 respondents covering 30 higher educational institutions in India, including national- and state-level institutions—Designations of the targeted respondents in the IHTEs have been categorized into (a senior academia, that is, professors, heads, and associate professors occupying senior management positions, considered to be the institute overseers and thought leaders of KM and (b junior academia consisting of assistant professors and lecturers who are using and also contributing to the KM system. ANOVA has been used to see whether there is a significant difference of opinion among the two groups of knowledge users. The results of the study highlight a significant difference among the two groups regarding knowledge technologies, knowledge acquisition, knowledge storage, and knowledge dissemination. But, there is a consensus regarding KM-based framework for research and CD.

  7. Critical processes of knowledge management: An approach toward the creation of customer value

    Directory of Open Access Journals (Sweden)

    Ignacio Cepeda-Carrion

    2017-01-01

    Full Text Available The aim of this article is to contribute to the literature by identifying and analyzing possible combinations between critical knowledge management processes (absorptive capacity, knowledge transfer and knowledge application, which will result in the creation of superior customer value. The main research question this work addresses is: given that customers are demanding each day a greater value, how can organizations create more value to customers from their knowledge management processes and the combination of them? We propose that the combination of the three knowledge management processes builds a dynamic or higher-order capability that results in the creation of superior value for customers.

  8. A Collaborative Knowledge Management Process for Implementing Healthcare Enterprise Information Systems

    Science.gov (United States)

    Cheng, Po-Hsun; Chen, Sao-Jie; Lai, Jin-Shin; Lai, Feipei

    This paper illustrates a feasible health informatics domain knowledge management process which helps gather useful technology information and reduce many knowledge misunderstandings among engineers who have participated in the IBM mainframe rightsizing project at National Taiwan University (NTU) Hospital. We design an asynchronously sharing mechanism to facilitate the knowledge transfer and our health informatics domain knowledge management process can be used to publish and retrieve documents dynamically. It effectively creates an acceptable discussion environment and even lessens the traditional meeting burden among development engineers. An overall description on the current software development status is presented. Then, the knowledge management implementation of health information systems is proposed.

  9. Analysis of a Knowledge-Management-Based Process of Transferring Project Management Skills

    Science.gov (United States)

    Ioi, Toshihiro; Ono, Masakazu; Ishii, Kota; Kato, Kazuhiko

    2012-01-01

    Purpose: The purpose of this paper is to propose a method for the transfer of knowledge and skills in project management (PM) based on techniques in knowledge management (KM). Design/methodology/approach: The literature contains studies on methods to extract experiential knowledge in PM, but few studies exist that focus on methods to convert…

  10. Knowledge Management Capabilities and Organizational Performance: An Investigation into the Effects of Knowledge Infrastructure and Processes on Organizational Performance

    Science.gov (United States)

    Cho, Taejun

    2011-01-01

    Knowledge is one of the most important assets for surviving in the modern business environment. The effective management of that asset mandates continuous adaptation by organizations, and requires employees to strive to improve the company's work processes. Organizations attempt to coordinate their unique knowledge with traditional means as well…

  11. Knowledge as an Asset and Knowledge Management

    Directory of Open Access Journals (Sweden)

    Sevinç Gülseçen

    2014-03-01

    Full Text Available The most valuable resource available to any organization today is its knowledge asset which is stored in processes and information systems, corporate data warehouses, employees’ brains, copyrights and patents. Knowledge management is the process of capturing, distributing, and effectively using this knowledge. The factors affecting Knowledge Management can be listed as follows: organizational culture, knowledge manager, the evolution of knowledge, knowledge polution and technology.

  12. Training and Organizational Effectiveness: Moderating Role of Knowledge Management Process

    Science.gov (United States)

    Rahman, Azmawani Abd; Ng, Siew Imm; Sambasivan, Murali; Wong, Florence

    2013-01-01

    Purpose: Training alone is not sufficient to enhance organizational effectiveness to a greater level because not all knowledge obtained from the training is properly transferred and applied to the organization. This study aims to investigate whether efforts invested by Malaysian manufacturers in employee training and knowledge transfer affect…

  13. Effect of Organizational Culture Factors on Knowledge Management Processes Implementation in Technology & Deputy Tax Planning Agency

    Directory of Open Access Journals (Sweden)

    Hamid Rahimian

    2011-10-01

    Full Text Available This research was a case study to evaluate the effect of organizational culture on knowledge management processes implementation in Technology & Deputy Tax Planning Agency was done by Survey Method. Population of the study was experts in Technology & Deputy Tax planning of the organization. Research tools included two questionnaires: the organizational culture profile and the processes of knowledge management. The first questionnaire has surveyed the seven components of organizational culture (competitiveness, social responsibility, supportiveness, innovation, emphasis on rewards, performance orientation, and stability. The second has explored six processes such as creation, capture, organization, storage, dissemination and application of knowledge. The results of this research showed that according to the experts the components of organizational culture and knowledge management were in the intermediate level. Between each of the seven components of organizational culture was 70% positive and significant relationship with knowledge management processes. Also, among each of the seven components of organizational culture was positive and significant relationship with knowledge management processes. Regression analysis gave the same result that only two components of social responsibility and performance orientation in predicting the changing role of knowledge management processes have been effective.

  14. Processes, dimensions and tools for the management of knowledge in industrial maintenance

    Directory of Open Access Journals (Sweden)

    Javier Cárcel Carrasco

    2014-05-01

    Full Text Available Knowledge management, implanted in some areas of the company, is usually forgotten in the own service organizations is one of the activities requiring a deep knowledge of the physical assets of the company, that influences the own reliability of the processes of exploitation, the productivity of the company and is where higher level of tacit knowledge based on the experience of the operators. This article is a review of the literature, marking processes, dimensions and tools that can be used for the management of knowledge in the field of industrial maintenance.

  15. [Knowledge management (I)].

    Science.gov (United States)

    Ruiz Moreno, J; Cruz Martín Delgado, M

    2001-09-01

    Beyond to be in fashion, the knowledge management (KM) is by itself a powerful strategic weapon for managing organizations. In a first part, the authors analyze strategic concepts related to management, emphasizing the attachment between KM and competitive advantage. Finally, the authors tie the KM to learning process ("tacit knowledge", "socialization", "externalization", "combination", and "internationalization").

  16. Knowledge management: another management fad?

    Directory of Open Access Journals (Sweden)

    Leonard J. Ponzi

    2002-01-01

    Full Text Available Knowledge management is a subject of a growth body of literature. While capturing the interest of practitioners and scholars in the mid-1990s, knowledge management remains a broadly defined concept with faddish characteristics. Based on annual counts of article retrieved from Science Citation Index, Social Science Citation Index, and ABI Inform referring to three previous recognized management fad, this paper introduces empirical evidence that proposes that a typical management movement generally reveals itself as a fad in approximately five years. In applying this approach and assumption to the case of knowledge management, the findings suggest that knowledge management is at least living longer than typical fads and perhaps is in the process of establishing itself as a new aspect of management. To further the understanding of knowledge management's development, its interdisciplinary activity and breadth are reported and briefly discussed.

  17. Managing knowledge management

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    2016-01-01

    today is that knowledge about health and health care is generated from a multitude of sources and circulated rapidly across professional and Karin Knorr Cetina (2006, 2007) stresses that to understand knowledge management practices we need to magnify the space of knowledge in action and consider......This work-in-progress focuses on the management of knowledge management and its socio-material implications. More specifically, it focuses on the management of epistemic objects and objectives in professional health care organisations. One of the main characteristics of professional health care...... the presentation and circulation of epistemic objects in extended contexts. In other words, we need to consider that the routes from research to practice – and the relation between knowledge and management – is not straightforward. First epistemic objects and objectives may lead to contrasting results...

  18. Governing Knowledge Processes

    DEFF Research Database (Denmark)

    Foss, Nicolai Juul; Husted, Kenneth; Michailova, Snejina

    2003-01-01

    An under-researched issue in work within the `knowledge movement' is therelation between organizational issues and knowledge processes (i.e., sharingand creating knowledge). We argue that managers can shape formalorganization structure and organization forms and can influence the moreinformal org...... to Anna Grandori for numerous excellent comments on anearlier draft. The standard disclaimer applies.Keywords: Knowledge creation, knowledge sharing, governance, organizationaleconomics, organizational behavior.......An under-researched issue in work within the `knowledge movement' is therelation between organizational issues and knowledge processes (i.e., sharingand creating knowledge). We argue that managers can shape formalorganization structure and organization forms and can influence the moreinformal...... organizational practices in order to foster knowledge sharing andcreation. Theoretically, we unfold this argument by relying on key ideas oforganizational economics and organizational behaviour studies. We put forwarda number of refutable propositions derived from this reasoning.AcknowledgmentsWe are grateful...

  19. Managing knowledge management

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    ) and colleagues, who stresses that to understand knowledge management practices we need to magnify the space of knowledge in action and consider the presentation and circulation of epistemic objects in extended contexts. In other words, we need to consider that the routes from research to practice......The work-in-progress that I would like to present and discuss in the workshop focuses on the management of knowledge management and its socio-material implications. More specifically, my work focuses on how epistemic objects and objectives are managed in professional health care organisations. One...... of the characteristics of professional health care today is that knowledge is generated from a multitude of sources and circulated rapidly across organizational boundaries. This derives not only from a growth in knowledge production within many organizations, but also from the emergence of agencies that specialize...

  20. Basic Elements of Knowledge Management

    Directory of Open Access Journals (Sweden)

    Marcin W. Staniewski

    2007-10-01

    Full Text Available The article is a review of basic knowledge management terminology. It presents such a description as: knowledge resources levels (data, information, knowledge, and wisdom, knowledge sources (internal, external, and knowledge typology (implicit, tacit or individual, social. Moreover the article characterizes knowledge management process, knowledge management system and main knowledge management strategies (codification, personalization. At the end of the article there is mentioned the knowledge creating process (the concept of knowledge creation spiral and the role of Intelligence Technology (IT and organizational culture as main elements supporting knowledge management implementation in organizations.

  1. Using Wiki in Teacher Education: Impact on Knowledge Management Processes and Student Satisfaction

    Science.gov (United States)

    Biasutti, Michele; EL-Deghaidy, Heba

    2012-01-01

    The current study reports on the use of Wiki as an online didactic tool to develop knowledge management (KM) processes in higher education. This study integrates social constructivist principles to learning where learners are pro-active and collaborative through higher order cognitive processes. The study was administered in two countries, namely…

  2. Knowledge Management Barriers Identification for the Four Kinds of Business Processes

    Directory of Open Access Journals (Sweden)

    Mina Ranjbar Fard

    2013-03-01

    Full Text Available This paper presents an appropriate categorization of business processes in order to study the different aspects of knowledge management for each kind of business processes. In this categorization, business processes are classified into the four categories including work-flow oriented, decision oriented, information oriented and motivation oriented. Then, the special attributes and knowledge management barriers for each kind of business processes are discussed. Findings from the literature led to some hypotheses about the most important knowledge management barriers in the four different kinds of business processes. Tentative theory has improved through two case studies for a work-flow oriented business process and a decision oriented business process. Research findings help managers to have process perspective in implementing KM initiatives and remove the most important barriers of KM regarding the type of the considered business processes. Improving the hypotheses related to the information oriented and collaborate oriented business processes through case study in their instance processes and also testing the introduced hypotheses are good start points for further research in the future.

  3. A Vertical Approach to Knowledge Management: Codification and Personalization in Software Processes

    DEFF Research Database (Denmark)

    Jahn, Karsten; Nielsen, Peter Axel

    2011-01-01

    Software process improvement is a practical concern in software companies today and it has been addressed in research. Part of this research has applied a knowledge management perspective. Researchers point out that two different strategies exist where a mixture is difficult to maintain......: Personalization (focus on people and their collaboration) and codification (focus on documents and their accessibility). This paper addresses different knowledge management problems of a software company and how they can be alleviated. A prototype, which distinguishes between different organizational levels (e.......g., software managers and software developers) and applies different knowledge management strategies, was built. It consists of a wiki and an enterprise system. This article shows how each part of the system focuses on one of the strategies and describes the differences for tool support. This combination could...

  4. IGENPRO knowledge-based digital system for process transient diagnostics and management

    International Nuclear Information System (INIS)

    Morman, J.A.; Reifman, J.; Vitela, J.E.; Wei, T.Y.C.; Applequist, C.A.; Hippely, P.; Kuk, W.; Tsoukalas, L.H.

    1998-01-01

    Verification and validation issues have been perceived as important factors in the large scale deployment of knowledge-based digital systems for plant transient diagnostics and management. Research and development (R and D) is being performed on the IGENPRO package to resolve knowledge base issues. The IGENPRO approach is to structure the knowledge bases on generic thermal-hydraulic (T-H) first principles and not use the conventional event-basis structure. This allows for generic comprehensive knowledge, relatively small knowledge bases and above all the possibility of T-H system/plant independence. To demonstrate concept feasibility the knowledge structure has been implemented in the diagnostic module PRODIAG. Promising laboratory testing results have been obtained using data from the full scope Braidwood PWR operator training simulator. This knowledge structure is now being implemented in the transient management module PROMANA to treat unanticipated events and the PROTREN module is being developed to process actual plant data. Achievement of the IGENPRO R and D goals should contribute to the acceptance of knowledge-based digital systems for transient diagnostics and management. (author)

  5. IGENPRO knowledge-based digital system for process transient diagnostics and management

    International Nuclear Information System (INIS)

    Morman, J.A.; Reifman, J.; Wei, T.Y.C.

    1997-01-01

    Verification and validation issues have been perceived as important factors in the large scale deployment of knowledge-based digital systems for plant transient diagnostics and management. Research and development (R ampersand D) is being performed on the IGENPRO package to resolve knowledge base issues. The IGENPRO approach is to structure the knowledge bases on generic thermal-hydraulic (T-H) first principles and not use the conventional event-basis structure. This allows for generic comprehensive knowledge, relatively small knowledge bases and above all the possibility of T-H system/plant independence. To demonstrate concept feasibility the knowledge structure has been implemented in the diagnostic module PRODIAG. Promising laboratory testing results have been obtained using data from the full scope Braidwood PWR operator training simulator. This knowledge structure is now being implemented in the transient management module PROMANA to treat unanticipated events and the PROTREN module is being developed to process actual plant data. Achievement of the IGENPRO R ampersand D goals should contribute to the acceptance of knowledge-based digital systems for transient diagnostics and management

  6. Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach

    NARCIS (Netherlands)

    Miao, Yongwu; Sloep, Peter; Koper, Rob

    2009-01-01

    Miao, Y., Sloep, P. B., & Koper, R. (2009). Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach. Presented at the 'Open workshop of TENCompetence - Rethinking Learning and Employment at a Time of Economic Uncertainty-event'. November, 19, 2009,

  7. Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach

    NARCIS (Netherlands)

    Miao, Yongwu; Sloep, Peter; Koper, Rob

    2009-01-01

    Miao, Y., Sloep, P. B., & Koper, R. (2010). Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach. In D. Griffiths & R. Koper (Eds.), Rethinking Learning and Employment at a Time of Economic Uncertainty. Proceedings of the 6th TENCompetence Open

  8. A diagnostic of knowledge management processes at the restaurant industry SMEs to identify improvements at their productive processes

    Directory of Open Access Journals (Sweden)

    Alonso Perez-Soltero

    2013-01-01

    Full Text Available Purpose: This paper is the result of an investigation performed in northwest Mexico with the objective to analyze and diagnose knowledge management (KM processes in small and midsize restaurants. The main purpose of this study was to identify the present state of KM processes in these organizations as a way to identify improvement opportunities as well as to define facilitators and barriers that could difficult the implementation of KM initiatives.Design/methodology/approach: The study was performed in 12 restaurants and two types of questionnaires were applied. The questionnaires were applied to managers and personnel. The questionnaires analyzed knowledge Identification/location, Acquisition/learning, Development, Distribution/transference, Utilization/Application, Preservation/maintenance, and Assessment/valuation.Findings: We found that the respondents agreed that five of the GC processes have an acceptable level of development, while less developed processes were the Preservation/maintenance and Assessment/valuation of knowledge. On the other hand, the main facilitators to implementing KM initiatives are the availability of entrepreneurs to participate, staff responsive to the needs of the company, and staff is willing to share their knowledge. The main barriers are resistance to change, low level of knowledge in the use of technology by some members of the organization; difficulty accepting a strategic plan including knowledge management and unwillingness to document good practices.Originality/value: It is a novel study in Latin America, since no similar work in this productive sector has been found. Additionally, the study has a methodological approach that simultaneously addresses the analysis of the processes of knowledge management, and the identification of facilitators and barriers to implementing knowledge management initiatives.

  9. Knowledge management for libraries

    CERN Document Server

    Forrestal, Valerie

    2015-01-01

    Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. In this book, readers will learn to move policies and procedures manuals online using a wiki, get the most out of Microsoft SharePoint with custom portals and Web Parts, and build an FAQ knowledge base from reference management applications such as LibAnswers. Knowledge Management for Libraries guides readers through the process of planning, developing, and launching th

  10. Essays on Knowledge Management

    Science.gov (United States)

    Xiao, Wenli

    2012-01-01

    For many firms, particularly those operating in high technology and competitive markets, knowledge is cited as the most important strategic asset to the firm, which significantly drives its survival and success (Grant 1996, Webber 1993). Knowledge management (KM) impacts the firm's ability to develop process features that reduce manufacturing…

  11. Nuclear knowledge management

    International Nuclear Information System (INIS)

    Constantin, Marin; Ghitescu, Petre

    2007-01-01

    Nuclear knowledge is characterized by high-complexity and variety of the component topics and long duration required by the build-up of individual competence. At organizational level, these characteristics made the power of an organization or institution to be determined by the capital accumulated of existing knowledge. Furthermore, the capacity of an organization to re-generate and raise the knowledge capital according to the specific processes it is running according to the existing demand decides its position/ranking in the economy of nuclear field. Knowledge management emphasizes re-utilization of existing practice and experience, upgrade, enrich and re-value of accumulated knowledge. The present paper identifies and classifies the nuclear knowledge steps, namely: tacit knowledge, explicit knowledge, preserving, transfer, knowledge capture etc. On this basis there are identified the existing problems of nuclear knowledge management in Romania such as: difficulties to keep within the country the existing expertise, lack of interest in nuclear education, low level of organization of existing knowledge due to a small number of data bases, an insufficient integration of existing knowledge in IT systems, lack of ontology and taxonomy or an average structuralism. Nuclear knowledge in Romania is facing a major challenge which is generated by the future development of nuclear facilities. It is related to the rising demand of expertise and experts. This challenge is better solved by partnership between end users and institutions of Research and Development and university organization as well which could ensure the generation, transfer and preservation of nuclear knowledge. (authors)

  12. Development of an integrated knowledge-base and its management tool for computerized alarm processing system

    International Nuclear Information System (INIS)

    Heo, Gyun Young; Choi, Seong Soo; Kim, Han Gon; Chang, Soon Heung

    1997-01-01

    For a long time, a number of alarm processing techniques have been researched to reduce the number of actuated alarms for operators to deal with effectively during the abnormal as well as the normal conditions. However, the strategy that the only systems with a few clear technologies should be used as a part of an alarm annunciation system has been adopted considering the effectiveness and the reliability in actual alarm processing systems. Therefore, alarm processing systems have difficult knowledge-base maintenance problems and limited expansion or enhancement defects. To solve these shortcomings, the integrated knowledge-base which can express the general information related to all the alarm processing techniques is proposed and its management tool, Knowledge Input Tool for Alarm (KIT-A) which can handle the data of the knowledge-base efficiently is developed. Since the integrated knowledge-base with KIT-A can manipulate all the alarm information without the modification of alarm processing system itself, it is expected to considerably advance the overall capability of maintenance and enhancement of the alarm processing systems

  13. A Knowledge Management Approach to Support Software Process Improvement Implementation Initiatives

    Science.gov (United States)

    Montoni, Mariano Angel; Cerdeiral, Cristina; Zanetti, David; Cavalcanti da Rocha, Ana Regina

    The success of software process improvement (SPI) implementation initiatives depends fundamentally of the strategies adopted to support the execution of such initiatives. Therefore, it is essential to define adequate SPI implementation strategies aiming to facilitate the achievement of organizational business goals and to increase the benefits of process improvements. The objective of this work is to present an approach to support the execution of SPI implementation initiatives. We also describe a methodology applied to capture knowledge related to critical success factors that influence SPI initiatives. This knowledge was used to define effective SPI strategies aiming to increase the success of SPI initiatives coordinated by a specific SPI consultancy organization. This work also presents the functionalities of a set of tools integrated in a process-centered knowledge management environment, named CORE-KM, customized to support the presented approach.

  14. Knowledge Management as Attention

    DEFF Research Database (Denmark)

    Kreiner, Kristian

    2004-01-01

    This article explores the case of product development for insights into the potential role of knowledge management. Current literature on knowledge management entertains the notion that knowledge management is a specific set of practices - separate enough to allow specialization of responsibility....... By common standard, the proclaimed responsibility of knowledge management is shared knowledge, saved learning costs and coordinated action in an organization. The significance of the practices of knowledge management is the intention of shared knowledge, saved learning costs and coordinated action....

  15. A Process-Based Knowledge Management System for Schools: A Case Study in Taiwan

    Science.gov (United States)

    Lee, Chi-Lung; Lu, Hsi-Peng; Yang, Chyan; Hou, Huei-Tse

    2010-01-01

    Knowledge management systems, or KMSs, have been widely adopted in business organizations, yet little research exists on the actual integration of the knowledge management model and the application of KMSs in secondary schools. In the present study, the common difficulties and limitations regarding the implementation of knowledge management into…

  16. Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach

    OpenAIRE

    Miao, Yongwu; Sloep, Peter; Koper, Rob

    2009-01-01

    Miao, Y., Sloep, P. B., & Koper, R. (2010). Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach. In D. Griffiths & R. Koper (Eds.), Rethinking Learning and Employment at a Time of Economic Uncertainty. Proceedings of the 6th TENCompetence Open workshop (pp. 22-33). November, 19-20, 2009, Manchester, UK. Bolton, UK: Institute for Educational Cybernetics, The University of Bolton. For the complete book please see http://hdl.handle.net/1820/3191

  17. Designing a Model for Knowledge Socialization Using Sociability Processes of Human Resource Management: A Case Study

    OpenAIRE

    Rezaei, K.; Babaei, M.

    2017-01-01

    This study develops a model for knowledge socialization using sociability processes of human resources through an applied research approach. Two types of participants participated in this study. The first type included academic and industrial experts; the second type included employees and managers of Ansar Bank. Ten experts were asked to identify criteria and weigh the identified criteria. Using simple random sampling, the sample size was estimated at 207. Field and archival studies were use...

  18. Knowledge Management and Transfer

    Energy Technology Data Exchange (ETDEWEB)

    Sennanye, D.M.; Thugwane, S.J.; Rasweswe, M.A. [South African Young Nuclear Professionals Society, South African Nuclear Energy Cooperation, National Nuclear Regulator, P O Box 7106, Centurion 0046 (South Africa)

    2008-07-01

    Knowledge management has become an important concept in the nuclear industry globally. This has been driven by the fact that new reactors are commissioned and some are decommissioned. Since most old experts are near retirement then there is a need to capture the nuclear knowledge and expertise and transfer it to the new generation. Knowledge transfer is one of the important building blocks of knowledge management. Processes and strategies need to be developed in order to transfer this knowledge. South African Young Nuclear Professionals Society (SAYNPS) has established a document to address strategies that can be used to close the knowledge gap between the young less experienced and experts in the field. This action will help the young generation to participate in knowledge management. The major challenges will be the willingness of the experts to share and making sure that all knowledge is captured, stored and kept up to date. The paper presents the SAYNPS point of view with regard to knowledge transfer. (authors)

  19. Knowledge Management and Transfer

    International Nuclear Information System (INIS)

    Sennanye, D.M.; Thugwane, S.J.; Rasweswe, M.A.

    2008-01-01

    Knowledge management has become an important concept in the nuclear industry globally. This has been driven by the fact that new reactors are commissioned and some are decommissioned. Since most old experts are near retirement then there is a need to capture the nuclear knowledge and expertise and transfer it to the new generation. Knowledge transfer is one of the important building blocks of knowledge management. Processes and strategies need to be developed in order to transfer this knowledge. South African Young Nuclear Professionals Society (SAYNPS) has established a document to address strategies that can be used to close the knowledge gap between the young less experienced and experts in the field. This action will help the young generation to participate in knowledge management. The major challenges will be the willingness of the experts to share and making sure that all knowledge is captured, stored and kept up to date. The paper presents the SAYNPS point of view with regard to knowledge transfer. (authors)

  20. A knowledge acquisition process to analyse operational problems in solid waste management facilities.

    Science.gov (United States)

    Dokas, Ioannis M; Panagiotakopoulos, Demetrios C

    2006-08-01

    The available expertise on managing and operating solid waste management (SWM) facilities varies among countries and among types of facilities. Few experts are willing to record their experience, while few researchers systematically investigate the chains of events that could trigger operational failures in a facility; expertise acquisition and dissemination, in SWM, is neither popular nor easy, despite the great need for it. This paper presents a knowledge acquisition process aimed at capturing, codifying and expanding reliable expertise and propagating it to non-experts. The knowledge engineer (KE), the person performing the acquisition, must identify the events (or causes) that could trigger a failure, determine whether a specific event could trigger more than one failure, and establish how various events are related among themselves and how they are linked to specific operational problems. The proposed process, which utilizes logic diagrams (fault trees) widely used in system safety and reliability analyses, was used for the analysis of 24 common landfill operational problems. The acquired knowledge led to the development of a web-based expert system (Landfill Operation Management Advisor, http://loma.civil.duth.gr), which estimates the occurrence possibility of operational problems, provides advice and suggests solutions.

  1. Designing a Model for Knowledge Socialization Using Sociability Processes of Human Resource Management: A Case Study

    Directory of Open Access Journals (Sweden)

    K. Rezaei

    2017-06-01

    Full Text Available This study develops a model for knowledge socialization using sociability processes of human resources through an applied research approach. Two types of participants participated in this study. The first type included academic and industrial experts; the second type included employees and managers of Ansar Bank. Ten experts were asked to identify criteria and weigh the identified criteria. Using simple random sampling, the sample size was estimated at 207. Field and archival studies were used to collect data. Validity and reliability of the distributed questionnaire were confirmed by organizational experts. Using theoretical literature and surveying experts, 18 criteria were identified of which 12 criteria (desirable and joyful workplace, management and leadership support in sociability process, training courses, transparency in working relations, team work, organizational trustful climate, job description and job knowledge, tangible incentives, participatory system, informal technique, defined career path, individual values aligned with organizational value were selected by screening for prioritization and analysis. Fuzzy AHP and structural equation modelling based on partial least squares were used for prioritization and weighting. Fuzzy AHP model showed that desirable workplace (0.163, participatory systems and brainstorming (0.149, transparency in working relations (0.114, and informal techniques (0.111 gained the highest weights; finally, PLS model showed that all 12 identified criteria were effective on socialization of knowledge management.

  2. Knowledge Map of Facilities Management

    DEFF Research Database (Denmark)

    Nenonen, Suvi; Jensen, Per Anker; Lindahl, Göran

    2014-01-01

    both the research community and FM-practitioners can develop new models for identifying knowledge needs and gaps and to improve knowledge sharing and knowledge flow and thus the fulfilment of their mission and goals. Knowledge maps can also help in organizing research activities and analysing......Purpose This paper aims to draft a knowledge map of the fragmented and multidisciplinary research of and relevant to FM. Facilities management knowledge map is a tool for presenting what relevant data and knowledge, a.k.a. knowledge, resides in different disciplines. Knowledge mapping is a step...... in creating an inventory of knowledge (i.e. the knowledge base) and developing/improving the processes of knowledge sharing in research, education and practice. Theory Knowledge mapping is discussed in terms of knowledge management. The research is connected to knowledge mapping in the facilities management...

  3. SUCCESSION PROCESS IN A FAMILY BUSINESS: KNOWLEDGE MANAGEMENT OVERCOMING RESISTANCE TO ORGANIZATIONAL CHANGES

    Directory of Open Access Journals (Sweden)

    Patricia de Sá Freire

    2010-12-01

    Full Text Available This study examined the perception of a family business’ employees over changes brought about by the company’s succession procsess through the identification of existing problems and the probabilities of overcoming them. The company was classified as a family business organization as per Bernhoeft´s (1991 definition, and the perspectives proposed by Motta (2001 were used as a basis for change analysis. The succession challenges were studied through the knowledge management viewpoint. The methodological approach is characterized as a qualitative descriptive study done through interviews and document analysis. Quantitative data was used, with the application of questionnaires in order to obtain primary data. Data analysis is mainly characterized by its qualitative and descriptive content. After data analysis, the following issues were detected: (1 lack of or inneficient internal communication, (2 the decision making process was either slow or not committed to the desired results and (3 there was either dual leadership or no leadership. It was concluded that in order to achieve the objectives of the changes, it would require a new look into the intraorganizational integration to eliminate features of the family business such as lack of dialogue and unilateral decisions. It is finally suggested the use of strategies for sharing information and knowledge that will pave the way for understanding the entire succession process, overcoming uncertainties and individual resistance. Thus, the inclusion of Knowledge Management in the family business succession process will result in more aware leaders, managers and employees in terms of change of power during the mentioned process.

  4. Business Process Management – A Traditional Approach Versus a Knowledge Based Approach

    Directory of Open Access Journals (Sweden)

    Roberto Paiano

    2015-12-01

    Full Text Available The enterprise management represents a heterogeneous aggregate of both resources and assets that need to be coordinated and orchestrated in order to reach the goals related to the business mission. Influences and forces that may influence this process, and also for that they should be considered, are not concentrated in the business environment, but they are related to the entireoperational context of a company. For this reason, business processes must be the most versatile and flexible with respect to the changes that occur within the whole operational context of a company.Considering the supportive role that information systems play in favour of Business Process Management - BPM, it is also essential to implement a constant, continuous and quick mechanism for the information system alignment with respect to the evolution followed by business processes.In particular, such mechanism must intervene on BPM systems in order to keep them aligned and compliant with respect to both the context changes and the regulations. In order to facilitate this alignment mechanism, companies are already referring to the support offered by specific solutions, such as knowledge bases. In this context, a possible solution might be the approach we propose, which is based on a specific framework called Process Management System. Our methodology implements a knowledge base support for business experts, which is not limited to the BPM operating phases, but includes also the engineering and prototyping activities of the corresponding information system. This paper aims to compare and evaluate a traditional BPM approach with respect to theapproach we propose. In effect, such analysis aims to emphasize the lack of traditional methodology especially with respect to the alignment between business processes and information systems, along with their compliance with context domain and regulations.

  5. Knowledge management as a tool for improving business processes: an action research approach

    Directory of Open Access Journals (Sweden)

    Aurora Martínez-Martínez

    2018-04-01

    Full Text Available Purpose: The aim of this study is to investigate the importance of Knowledge Management as a tool for improving business processes in a different context from the industrial organizations, as an archaeological museum. Design/methodology/approach: Using data collected from the National Museum of the Sultanate of Oman in Muscat, a methodology for analysis and improvement of processes (the Business Cycle Management Process, CMP is designed and validated. This application is described as an eight phases process based on Six Sigma DMAIC. The model has a characteristic "P" shape. Findings: As the results obtained by the process improvement initiative show, we highlight the relevance of the improvement in all aspects regarding the security in showcases in that context. Research limitations/implications: The complexity of implementing indicators and the partial vision of the project as data were only obtained from a part of one of the companies involved in the construction of the museum. An important implication of this paper is in order to present a methodology to improve the museum processes focusing on the reduction of errors and also adding value for the visitors. Practical implications: The relevance to intervene on certain relevant variables at different levels of management performance is verified. Social implications: Improving the quality of leisure services in order to the identification of certain challenges regarding the nature and competitiveness of cultural services. Originality/value: The current work has served as a repository of knowledge applicable to new similar projects, in which to take into account the peculiarities of each case and in particular the level of quality demanded by the client in a cultural context. It is important to take into account the degree of avoidable dissatisfaction (number of solvable problems that would lead to dissatisfaction, the opportunity for improvement, the reduction of operational waste and the need

  6. Knowledge Model: Project Knowledge Management

    DEFF Research Database (Denmark)

    Durao, Frederico; Dolog, Peter; Grolin, Daniel

    2009-01-01

    The Knowledge model for project management serves several goals:Introducing relevant concepts of project management area for software development (Section 1). Reviewing and understanding the real case requirements from the industrial perspective. (Section 2). Giving some preliminary suggestions...... for usage in KIWI system (Sections 3). This document is intended for technological partners to understand how for example the software development concepts can be applied to a semantic wiki framework....

  7. A Knowledge Management Technology Architecture for Educational Research Organisations: Scaffolding Research Projects and Workflow Processing

    Science.gov (United States)

    Muthukumar; Hedberg, John G.

    2005-01-01

    There is growing recognition that the economic climate of the world is shifting towards a knowledge-based economy where knowledge will be cherished as the most prized asset. In this regard, technology can be leveraged as a useful tool in effectually managing the knowledge capital of an organisation. Although several research studies have advanced…

  8. MODELING OF STAFF COMMUNICATION PROCESSES IN MANAGING UNFORMALIZED KNOWLEDGE OF THE COMPANY

    Directory of Open Access Journals (Sweden)

    Olga E. Bashina

    2014-01-01

    Full Text Available The article is dedicated to the actual economic issues of modeling of staff communication processesin managing of unformalized knowledge for decision making. Since unformalized knowledge isoften has a tacit form, i.e. personal experience and intuitions, held in employees’ heads then the main way of transmission of such knowledge is communications between employees. Modelingof the exchange and dissemination of unformalized knowledge and information among employeeswas made within the framework of social network analyses methods: a group of employees isconsidered as an interconnected system consisting of nodes (persons, members of the groupand the connections between them (relations. As a part of modeling a management procedure for managing the unformalized knowledge is proposed. This management procedure implies a preliminary analysis, planning and creating a technological infrastructure that supports the exchangeprocesses, distribution and partial formalization of unformalized knowledge.

  9. The role of managing knowledge and information in BIM implementation processes in the Czech Republic

    Directory of Open Access Journals (Sweden)

    Nývlt Vladimír

    2018-01-01

    Full Text Available Czech construction sector is at the initial stages of implementing and assessing Building Information Management (BIM on pilot projects. Object modeling developed over the last 20 years is seemed as a stable ground for many professionals. 3D data models are basis for further concepts associated with BIM, helping to support Co-ordinated Project Information (CPI and Integrated Project Delivery (IPD. This paper presents the role of managing knowledge, information and critical success factors (CSF associated with BIM implementation within the construction industry in the Czech Republic. Determining the CSF in the context of BIM maturity levels should support BIM implementation processes within the construction industry and also within the associated bodies (education, government, technology.

  10. Knowledge management based organizations

    Directory of Open Access Journals (Sweden)

    Manev Gjorgji

    2015-01-01

    Full Text Available Accomplishment of the goals set by a business organization implies implementation of knowledge management. It allows coordination of the working processes with the information technologies, with a view to adapting the organization's operations to the problems encountered. Overcoming these problems involves designing and implementation of complex business systems supported by information technology. This can be achieved by management that will monitor the business processes through clear indicators, with the purpose of accomplishing the preset strategic goals. This managerial staff must be fully devoted and committed to their work, to learning and creation of expertise that will help overcome the competition challenges.

  11. Evolution of knowledge management

    Directory of Open Access Journals (Sweden)

    Mašić Branislav

    2017-01-01

    Full Text Available The theory of business and management is changing rapidly, and changes are expected to continue. Emerging concepts and paradigms are being introduced and applied to organizational life. Knowledge management (KM is not new but rather newly structured concept. Although the concept was not popularized until the last two decades of the 20th century, transmitting and managing knowledge stretch back into distant history. The aim of this paper is to analyse knowledge management evolutionary history and to investigate the use of knowledge management as management tool in organizations. This paper is focused on systematic review of literature on knowledge management. Emphasis is placed on correlation between knowledge management and information and communication technology and advent and use of new tools and techniques; change in the way knowledge has been conceptualized; social context of KM, big data and analytics, artificial intelligence. The importance of knowledge itself was not questioned, as it is recognized as highly valuable resource.

  12. Identifying knowledge in decision-making processes

    DEFF Research Database (Denmark)

    Jensen, Anna Rose Vagn; Ahmed-Kristensen, Saeema

    2010-01-01

    Managing knowledge reflects the innovation capability of a company. Mapping decision processes and links to knowledge is a way to learn more in structuring knowledge in innovation processes. Through an empirical study the paper aims to identify knowledge...

  13. The Result of Developing Secondary School Students' Public Conscience through Process-Knowledge Management in Thailand

    Science.gov (United States)

    Homsin, Nawattakorn; Chantarasombat, Chalard; Yeamsang, Theerawatta

    2015-01-01

    This research uses Mixed-Methodology applied research and development together with participatory action research. The model is appropriate for the context environment. The participants were able to complete the learning activities in participatory forms of knowledge management, using the following five-step model: 1) Knowledge Identification, 2)…

  14. Managing customer knowledge

    OpenAIRE

    2013-01-01

    M. Phil. (Information Management) Customer relationship management has been exposed as a strategic failure, unveiling only customer dissatisfaction. A new method for managing customers is consequently required. The effect of the knowledge economy has brought about a change in global orientation, in the focus on customer wants and needs to increase satisfaction. There was then a shift in focus from information to knowledge. In such an economy, the customer knowledge management strategy, as ...

  15. Improving process of teaching students by means of methods and tools of knowledge management and e-learning

    Directory of Open Access Journals (Sweden)

    Lech Banachowski

    2012-12-01

    Full Text Available The process of teaching students is of the greatest importance. It is important to study how to manage it to achieve the best advantages to the students and the university. The authors propose to apply the methods and tools of knowledge management and e-learning. The potential of knowledge management lies in the optimization of university processes, in introducing organizational learning and in helping to take well grounded decisions. The potential of e-learning lies in the improvement of the quality of education, in higher flexibility and adaptability of teaching process to the needs of individual students and in lowering the cost of education. The article shows how to apply e-portfolios and information systems to support the teaching process and knowledge management at academic institutions.

  16. Nuclear knowledge management

    International Nuclear Information System (INIS)

    2007-01-01

    The management of nuclear knowledge has emerged as a growing challenge in recent years. The need to preserve and transfer nuclear knowledge is compounded by recent trends such as ageing of the nuclear workforce, declining student numbers in nuclear-related fields, and the threat of losing accumulated nuclear knowledge. Addressing these challenges, the IAEA promotes a 'knowledge management culture' through: - Providing guidance for policy formulation and implementation of nuclear knowledge management; - Strengthening the contribution of nuclear knowledge in solving development problems, based on needs and priorities of Member States; - Pooling, analysing and sharing nuclear information to facilitate knowledge creation and its utilization; - Implementing effective knowledge management systems; - Preserving and maintaining nuclear knowledge; - Securing sustainable human resources for the nuclear sector; and - Enhancing nuclear education and training

  17. Knowledge Management at CNAT

    Energy Technology Data Exchange (ETDEWEB)

    Callosada, C. de la

    2016-07-01

    Knowledge management at CNAT (Almaraz & Trillo NPPs) representsa significant part of our safety-oriented management system. The purpose is to generate for the stations useful knowledge, which should be then preserved and made easily accessible for everyone in the organization. The aim is to promote knowledge usage for ensuring safe plant operation and facilitating the required generational change-over. In fact, knowledge management is considered one of the main policies at CNAT, with everyone in the organization being expected to collaborate in it. Similarly, some general behavioral expectations at CNAT are directly or indirectly related to knowledge management (i.e. qualification, teamwork, learning and continuous improvement). (Author)

  18. Total Quality Management in a Knowledge Management Perspective.

    Science.gov (United States)

    Johannsen, Carl Gustav

    2000-01-01

    Presents theoretical considerations on both similarities and differences between information management and knowledge management and presents a conceptual model of basic knowledge management processes. Discusses total quality management and quality control in the context of information management. (Author/LRW)

  19. Systems Engineering Knowledge Asset (SEKA) Management for Higher Performing Engineering Teams: People, Process and Technology toward Effective Knowledge-Workers

    Science.gov (United States)

    Shelby, Kenneth R., Jr.

    2013-01-01

    Systems engineering teams' value-creation for enterprises is slower than possible due to inefficiencies in communication, learning, common knowledge collaboration and leadership conduct. This dissertation outlines the surrounding people, process and technology dimensions for higher performing engineering teams. It describes a true experiment…

  20. Knowledge management in production enterprises

    Directory of Open Access Journals (Sweden)

    Agnieszka Bitkowska

    2017-06-01

    Full Text Available The fact that companies are constantly subjected to changes creates challenges connected with constant learning and acquiring knowledge. Companies are forced to act in accordance with the generative strategy. Besides realizing the traditional tasks of production or service, companies need to acquire and process knowledge and apply it in practice. The consequence of these changes is the transformation of contemporary enterprises into knowledge-based organizations, with managers increasingly recognizing the role and importance of the concept of knowledge management in creating enterprises competitiveness. The main aim of the article is identification of knowledge management in production enterprises.

  1. Evaluation of the implementation of the knowledge management processes in Shiraz University of Medical Sciences teaching hospitals, 2014

    Directory of Open Access Journals (Sweden)

    Roxana Sharifian

    2015-01-01

    Full Text Available Introduction: Recognition and implementation of knowledge management have an important effect on improving the quality of hospital activities. According to the direct relationship with the society’s health, health and treatment departments need knowledgeable and skillful staff. Thus, this research investigated different dimensions of the knowledge management processes in teaching hospitals of Shiraz University of Medical Sciences in 2014. Method: This cross-sectional analytical study was performed on 103 top and middle-ranked managers of Shiraz University of Medical Sciences hospitals. The instrument was a valid and reliable questionnaire containing six knowledge management dimensions. Data were analyzed in SPSS software version 16, using the one-sample t-test and ANOVA. Results: The results of the study showed that among the processes of knowledge management dimensions, “acquisition and knowledge creation”(mean=3.2 and “strategy and policy of knowledge” (mean=3.13 had the highest ranks and “assessment and feedback of knowledge” (mean=2.86 and “knowledge sharing” (mean=2.61 were at the lowest levels. The comparison between these six dimensions demonstrated that there were significant relationships among “strategy and policy of knowledge” and “acquisition and knowledge creation” (p=0.047,“strategy and policy of knowledge” and “organizing and documenting of knowledge” (p=0.206, “organizing and documenting of knowledge” and “knowledge sharing” (p=0.259, “organizing and documenting of knowledge” and “use and reuse of knowledge” (p=0.325, “use and reuse of knowledge”, and “knowledge sharing” (p=0.100. Conclusion: According to the results, the conditions of “strategy and policy of knowledge” and “acquisition and knowledge creation” dimensions are at the average level and other dimensions of knowledge management processes are poor in teaching hospitals of Shiraz University of Medical

  2. Nuclear Knowledge Management

    International Nuclear Information System (INIS)

    Hanamitsu, K.

    2015-01-01

    Knowledge is a strategic asset in every business. It should be actively managed by creating, acquiring, sharing, transferring and retaining among workers. Leaders and managers have to understand the significance of knowledge management (KM), recognise the risks of knowledge loss and gaps, and its impact on their working environment. Nuclear industry appears to be behind other industries in KM. This is firstly attributed to the nature of business which deals with sensitive data on nuclear materials and prioritises safety and security over information sharing. Second, it faces strong competition over the operational life-cycle, which discourages to exchange know-how and experiences. Third, nuclear industry is highly technology-oriented with homogeneous form, which misleads people to believe that KM has been already in place. Those factors could be barriers to establish nuclear KM culture on the basis of corporate core value and safety culture. Practical example of KM in business includes codification of particular skills into knowledge repository such as manual, handbook and database, and implicit knowledge transfer from experts to successors through apprenticeship and mentoring programmes. The examples suggest that KM applications closely link to information technology (IT) and human resource development (HRD) strategies, which results in effective integration of all available resources: people, process, and technology. Globalization and diversity is another dimension where KM can contribute to the solution. Global companies have to achieve a common goal beyond cultural, racial and gender differences. KM helps reduce the gaps, identify the core competence, and increase flexibility in workplace. Working women have been developing their professional career while adapting to situational changes in their lives. It might be easier for them to understand the importance of KM and develop KM practices in the organizations. KM will help nuclear industry to respond to the

  3. Knowledge management in creativity

    DEFF Research Database (Denmark)

    Byrge, Christian; Hansen, Søren

    2011-01-01

    Is it possible to predetermine what kind of ideas that comes out of creativity by using knowledge management? Is it possible to decide beforehand what ideas we want to generate and the direction in which an idea takes in the further development? This paper deals with knowledge management in creat......Is it possible to predetermine what kind of ideas that comes out of creativity by using knowledge management? Is it possible to decide beforehand what ideas we want to generate and the direction in which an idea takes in the further development? This paper deals with knowledge management...... in creativity. The point of departure is taken in the connection between knowledge in a cognitive sense, and creativity focussing on ideas. The paper gives a perspective on how knowledge management can be part of creativity. It develops a concept of horizontal thinking and combines it with the fuzzy set theory...

  4. The Acquisition Process as a Vehicle for Enabling Knowledge Management in the Lifecycle of Complex Federal Systems

    Science.gov (United States)

    Stewart, Helen; Spence, Matt Chew; Holm, Jeanne; Koga, Dennis (Technical Monitor)

    2001-01-01

    This white paper explores how to increase the success and operation of critical, complex, national systems by effectively capturing knowledge management requirements within the federal acquisition process. Although we focus on aerospace flight systems, the principles outlined within may have a general applicability to other critical federal systems as well. Fundamental design deficiencies in federal, mission-critical systems have contributed to recent, highly visible system failures, such as the V-22 Osprey and the Delta rocket family. These failures indicate that the current mechanisms for knowledge management and risk management are inadequate to meet the challenges imposed by the rising complexity of critical systems. Failures of aerospace system operations and vehicles may have been prevented or lessened through utilization of better knowledge management and information management techniques.

  5. How do collaboration and investments in knowledge management affect process innovation in services?

    NARCIS (Netherlands)

    Ashok, M.; Narula, R.; Martinez-Noya, A.

    2016-01-01

    Purpose: Despite the keen interest in radical and incremental innovation, few studies have tested the varying impact of firm-level factors in service sectors. This paper analyses how collaboration with existing and prospective users, and investments in knowledge management (KM) practices can be

  6. Manufacturing knowledge management strategy

    OpenAIRE

    Shaw , Duncan; Edwards , John

    2006-01-01

    Abstract The study sought to understand the components of knowledge management strategy from the perspective of staff in UK manufacturing organisations. To analyse this topic we took an empirical approach and collaborated with two manufacturing organisations. Our main finding centres on the key components of a knowledge management strategy, and the relationships between it and manufacturing strategy and corporate strategy. Other findings include: the nature of knowledge in manufact...

  7. Using Process Theory for Accumulating Project Management Knowledge : A Seven-Category Model

    NARCIS (Netherlands)

    Niederman, Fred; Mueller, Benjamin; March, Salvatore T.

    2018-01-01

    Process theory has become an important type of theory for the accumulation of knowledge in a number of disciplines. Process theory focuses on sequences of activities, their duration and the intervals between them, as they lead to particular outcomes. Thus it is particularly relevant to project

  8. Advances in Knowledge Management

    DEFF Research Database (Denmark)

    Razmerita, Liana; Phillips-Wren, Gloria; Jain, Lakhmi C.

    2016-01-01

    This chapter briefly overviews the evolution of KM from a historical perspective and discusses core concepts associated with the management of knowledge, projects and networks. We introduce theoretical perspectives that are used in the KM literature, discuss the concept of a networked-centric col......This chapter briefly overviews the evolution of KM from a historical perspective and discusses core concepts associated with the management of knowledge, projects and networks. We introduce theoretical perspectives that are used in the KM literature, discuss the concept of a networked......-centric collaborative organization, and present future technologies in KM including the management of knowledge using social media and intelligent techniques....

  9. KNOWLEDGE WORKERS’ MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Ramona TODERICIU

    2014-06-01

    Full Text Available The empirical research of this paper deals with knowledge workers in Romanian organizations from different fields of activity, with the purpose of distinguishing them from other types of employees and clarifying their profile and individual characteristics. Also, the paper presents the most important challenges concerning the knowledge workers’ management: identifying, developing and evaluating knowledge workers, motivating and rewarding them, as well as describing specific structure of the organizations that rely mostly on knowledgeable workforce. The findings of the research represent an important factor in developing future efficient human resources strategies and practices regarding workers that fuel the knowledge economy.

  10. Knowledge Management, Codification and Tacit Knowledge

    Science.gov (United States)

    Kimble, Chris

    2013-01-01

    Introduction: This article returns to a theme addressed in Vol. 8(1) October 2002 of the journal: knowledge management and the problem of managing tacit knowledge. Method: The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group of economists who…

  11. Managing Viable Knowledge

    NARCIS (Netherlands)

    Achterbergh, J.M.I.M.; Vriens, D.J.

    2002-01-01

    In this paper, Beer's Viable System Model (VSM) is applied to knowledge management. Based on the VSM, domains of knowledge are identified that an organization should possess to maintain its viability. The logic of the VSM is also used to support the diagnosis, design and implementation of the

  12. Problems in knowledge management: a case study of a knowledge intensive company

    NARCIS (Netherlands)

    van Zolingen, S.J.; Streumer, Jan; Stooker, M.M.; Stooker, M.

    2001-01-01

    Knowledge management has become an important tool in staying ahead in the competition between companies. In this article five different phases of the knowledge management process are distinguished: acquiring knowledge, codifying knowledge, disseminating knowledge, developing knowledge and applying

  13. An Integrated Knowledge Management System

    Directory of Open Access Journals (Sweden)

    Vasile Mazilescu

    2014-11-01

    Full Text Available The aim of this paper is to present a Knowledge Management System based on Fuzzy Logic (FLKMS, a real-time expert system to meet the challenges of the dynamic environment. The main feature of our integrated shell FLKMS is that it models and integrates the temporal relationships between the dynamic of the evolution of an economic process with some fuzzy inferential methods, using a knowledge model for control, embedded within the expert system’s operational knowledge base.

  14. Knowledge management program

    Energy Technology Data Exchange (ETDEWEB)

    Henderson, T. [CANDU Owners' Group, Toronto, Ontario (Canada)

    2013-07-01

    To capture and retain the CANDU experience from a wider CANDU base and transfer knowledge and experience to our members, supplier participants and universities in a cost effective manner. Major focus area of the program is knowledge management joint projects, generic training delivery, inter-utilities mentoring and technical support, public education programs. The path forward is execution of transition of OPG NPDS Program as an ongoing program in COG with member funding, pursue opportunities to provide member utilities with additional leadership and train-the-trainer training and grow the knowledge management activities by 20% per year based on 2013/2014 results.

  15. Knowledge management program

    International Nuclear Information System (INIS)

    Henderson, T.

    2013-01-01

    To capture and retain the CANDU experience from a wider CANDU base and transfer knowledge and experience to our members, supplier participants and universities in a cost effective manner. Major focus area of the program is knowledge management joint projects, generic training delivery, inter-utilities mentoring and technical support, public education programs. The path forward is execution of transition of OPG NPDS Program as an ongoing program in COG with member funding, pursue opportunities to provide member utilities with additional leadership and train-the-trainer training and grow the knowledge management activities by 20% per year based on 2013/2014 results.

  16. Design knowledge management using configuration manager

    International Nuclear Information System (INIS)

    Kang, Mu Jin; Jung, Seung Hwan

    2000-01-01

    It is known that about 15 to 40 percent of total design time is spent on retrieving information such as standard parts, handbook data, engineering equations, previous designs. This paper describes a knowledge management system for machine tool design. Product structuring, change management, and complex design knowledge management are possible through the developed system. The system can speed up the design process by making necessary data instantly available as it is needed and keeping of all the relevant design information and knowledge including individual decisions, design intentions, documents, and drawings

  17. Engaging policy-makers, heath system managers, and policy analysts in the knowledge synthesis process: a scoping review.

    Science.gov (United States)

    Tricco, Andrea C; Zarin, Wasifa; Rios, Patricia; Nincic, Vera; Khan, Paul A; Ghassemi, Marco; Diaz, Sanober; Pham, Ba'; Straus, Sharon E; Langlois, Etienne V

    2018-02-12

    It is unclear how to engage a wide range of knowledge users in research. We aimed to map the evidence on engaging knowledge users with an emphasis on policy-makers, health system managers, and policy analysts in the knowledge synthesis process through a scoping review. We used the Joanna Briggs Institute guidance for scoping reviews. Nine electronic databases (e.g., MEDLINE), two grey literature sources (e.g., OpenSIGLE), and reference lists of relevant systematic reviews were searched from 1996 to August 2016. We included any type of study describing strategies, barriers and facilitators, or assessing the impact of engaging policy-makers, health system managers, and policy analysts in the knowledge synthesis process. Screening and data abstraction were conducted by two reviewers independently with a third reviewer resolving discrepancies. Frequency and thematic analyses were conducted. After screening 8395 titles and abstracts followed by 394 full-texts, 84 unique documents and 7 companion reports fulfilled our eligibility criteria. All 84 documents were published in the last 10 years, and half were prepared in North America. The most common type of knowledge synthesis with knowledge user engagement was a systematic review (36%). The knowledge synthesis most commonly addressed an issue at the level of national healthcare system (48%) and focused on health services delivery (17%) in high-income countries (86%). Policy-makers were the most common (64%) knowledge users, followed by healthcare professionals (49%) and government agencies as well as patients and caregivers (34%). Knowledge users were engaged in conceptualization and design (49%), literature search and data collection (52%), data synthesis and interpretation (71%), and knowledge dissemination and application (44%). Knowledge users were most commonly engaged as key informants through meetings and workshops as well as surveys, focus groups, and interviews either in-person or by telephone and emails

  18. Managing cultural diversity and the process of knowledge sharing: A case from Denmark

    DEFF Research Database (Denmark)

    Lauring, Jakob

    2009-01-01

    Ideas of linking cultural diversity and knowledge resources have recently gained momentum in organizational literature, however, little is known about actual knowledge-sharing processes in culturally diverse organizations. This paper contributes to mending such limitations by first reviewing three...... dominant perspectives in the literature relevant to understanding these processes. It is then argued that these perspectives contribute focusing on different aspects of human diversity in organizations and, therefore, that they should not be separated in the analysis of the complex settings that culturally...... diverse organizations represent. This is illustrated with data from an ethnographic fieldwork in a Danish multicultural organization. The final section reflects on implications of using a combination of different theories in analyzing the results, and suggests other possibilities for future research....

  19. Knowledge Management: A Skeptic's Guide

    Science.gov (United States)

    Linde, Charlotte

    2006-01-01

    A viewgraph presentation discussing knowledge management is shown. The topics include: 1) What is Knowledge Management? 2) Why Manage Knowledge? The Presenting Problems; 3) What Gets Called Knowledge Management? 4) Attempts to Rethink Assumptions about Knowledgs; 5) What is Knowledge? 6) Knowledge Management and INstitutional Memory; 7) Knowledge Management and Culture; 8) To solve a social problem, it's easier to call for cultural rather than organizational change; 9) Will the Knowledge Management Effort Succeed? and 10) Backup: Metrics for Valuing Intellectural Capital i.e. Knowledge.

  20. The Politics of Management Knowledge.

    Science.gov (United States)

    Clegg, Stewart R., Ed.; Palmer, Gill, Ed.

    This book recognizes the political nature of management knowledge, as a discourse produced from, and reproducing, power processes within and between organizations. Critical examinations of certain current management theories--lean production, excellence, entrepreneurship--are examples of relations of power that intermingle with relations of…

  1. Managing Knowledge through "Hoshin Kanri"

    Science.gov (United States)

    Tennant C.; Roberts P.

    2003-01-01

    A fundamental challenge within business organizations (whether manufacturing or service, large or small) is posed by the difficulties associated with managing knowledge to integrate the long-term vision and strategic goals with daily working processes and with people. The traditional Western approach of "Management by Objectives" (MbO)…

  2. Knowledge management in international networks

    NARCIS (Netherlands)

    Man, de A.P.

    2006-01-01

    Networks and knowledge are intimately connected. Networks are believed to be innovative because of the smooth transfer, combination and creation of knowledge that can take place in them. Interestingly however, knowledge management research has hardly studied knowledge management techniques in

  3. Managing Distributed Knowledge Systems

    DEFF Research Database (Denmark)

    Sørensen, Brian Vejrum; Gelbuda, Modestas

    2005-01-01

    . This paper contributes to the research on organizations as distributed knowledge systems by addressing two weaknesses of the social practice literature. Firstly, it downplays the importance of formal structure and organizational design and intervention efforts by key organizational members. Secondly, it does......The article argues that the growth of de novo knowledge-based organization depends on managing and coordinating increasingly growing and, therefore, distributed knowledge. Moreover, the growth in knowledge is often accompanied by an increasing organizational complexity, which is a result...... of integrating new people, building new units and adding activities to the existing organization. It is argued that knowledge is not a stable capacity that belongs to any actor alone, but that it is rather an ongoing social accomplishment, which is created and recreated as actors engage in mutual activities...

  4. Improving performance with knowledge management

    Science.gov (United States)

    Kim, Sangchul

    2018-06-01

    People and organization are unable to easily locate their experience and knowledge, so meaningful data is usually fragmented, unstructured, not up-to-date and largely incomplete. Poor knowledge management (KM) leaves a company weak to their knowledge-base - or intellectual capital - walking out of the door each year, that is minimum estimated at 10%. Knowledge management (KM) can be defined as an emerging set of organizational design and operational principles, processes, organizational structures, applications and technologies that helps knowledge workers dramatically leverage their creativity and ability to deliver business value and to reap finally a competitive advantage. Then, this paper proposed various method and software starting with an understanding of the enterprise aspect, and gave inspiration to those who wanted to use KM.

  5. Project management process.

    Science.gov (United States)

    2007-03-01

    This course provides INDOT staff with foundational knowledge and skills in project management principles and methodologies. INDOTs project management processes provide the tools for interdisciplinary teams to efficiently and effectively deliver pr...

  6. Playing a 3-Stringed Violin: Innovation via the Joint Evolution of People, Process, and Knowledge Management System

    Science.gov (United States)

    Cooper, Lynne P.

    2010-01-01

    Users continuously evaluate the value and performance of their Knowledge Management Systems (KMS). As suggested by a punctuated socio-technical system process model, today's success can quickly become tomorrow's failure should the KMS fail to meet evolving needs and expectations. The more deeply a tool is embedded in the actual work process, the more vulnerable it is to emergent changes and perturbations. This paper uses the metaphor of a "3-stringed violin" to explore how differing levels of user knowledge about tools and processes can lead to system perturbations and how the active involvement of other actors can dampen the impact of perturbations, i.e., help the system survive the operational equivalent of a broken string. Recommendations suggest ways to increase system resiliency and contribute to incremental innovation.

  7. Temporal Convergence for Knowledge Management

    Directory of Open Access Journals (Sweden)

    Christopher Phillip Martin

    2008-05-01

    Full Text Available Time and knowledge have tended to be conceptualised in conventional knowledge management systems as either ‘timeless’ recordings of procedures, or time-stamped records of past events and states. The concept of temporal convergence was previously developed to help apply knowledge-management theory to complex military processes such as commander’s intent, shared situation awareness, and self-synchronisation. This paper clarifies the concept and introduces several others in forming a framework to assist discussion and exploration of the types of knowledge required for complex endeavours, such as warfighting, characterised by opposition and uncertainty. The approach is grounded in a pragmatist philosophy and constructivist epistemology. Argument proceeds along mathematical lines from a basis that the types of knowledge most valuable to goal-directed agents in uncertain environments can be modelled as directed graph topologies. The framework is shown to be useful in describing and reasoning about the knowledge requirements and prerequisites for distributed decision-making through the sharing of situational knowledge and common intentions, with practical application to the planning and execution of operations. To the designers of knowledge management systems seeking to address this space, it presents a challenge that cannot be addressed merely by construction, storage, search and retrieval of documents and records pertaining to the past.

  8. Knowledge management: organizing nursing care knowledge.

    Science.gov (United States)

    Anderson, Jane A; Willson, Pamela

    2009-01-01

    Almost everything we do in nursing is based on our knowledge. In 1984, Benner (From Novice to Expert: Excellence and Power in Clinical Nursing Practice. Menlo Park, CA: Addison-Wesley; 1984) described nursing knowledge as the culmination of practical experience and evidence from research, which over time becomes the "know-how" of clinical experience. This "know-how" knowledge asset is dynamic and initially develops in the novice critical care nurse, expands within competent and proficient nurses, and is actualized in the expert intensive care nurse. Collectively, practical "know-how" and investigational (evidence-based) knowledge culminate into the "knowledge of caring" that defines the profession of nursing. The purpose of this article is to examine the concept of knowledge management as a framework for identifying, organizing, analyzing, and translating nursing knowledge into daily practice. Knowledge management is described in a model case and implemented in a nursing research project.

  9. Staff management, training and knowledge management

    International Nuclear Information System (INIS)

    Makino, Hitoshi; Umeki, Hiroyuki; Capouet, M.; Depaus, C.; Berckmans, A.

    2014-01-01

    Staff management/training and knowledge management are organisational issues that are particularly sensitive in long-term projects stretching over decades like the development and operation of a geological repository. The IAEA has already issued several publications that deal with this issue (IAEA, 2006, 2008). Organisational aspects were also discussed in the framework of a topical session organised by the Integration Group for the Safety Case (IGSC) at its annual meeting in 2009 and were regarded as a topic deserving future attention (NEA, 2009a). More recently, the Forum on Stakeholder Confidence (FSC) identified organisational, mission and behavioural features as attributes of confidence and trust (NEA, 2013). They also identified that aspects such as structural learning capacity, high levels of skill and competence in relevant areas, specific management plan, good operating records, transparency and consistency are associated with confidence building in a safety case. These aspects are considerably related to staff training/management and knowledge management. The IGSC has initiated a proposal of study dedicated to staff training/management and knowledge management with the objective to highlight how these recent concerns and the requirements issued by the IAEA are concretely implemented in the national programmes. The goal of this study is to acknowledge the differences of views and needs for staff management and knowledge management at different stages of individual programmes and between implementer and regulator. As a starting point to this study, the JAEA and ONDRAF/NIRAS prepared a draft questionnaire in order to succinctly capture processes and tools that the national organisations have implemented to meet the requirements and address the issues set out in the field of staff and knowledge management. For the purpose of this study, a questionnaire is now under development, which will be presented on the occasion of this symposium with guidance based on a

  10. Knowledge management and organizational learning

    CERN Document Server

    2009-01-01

    Knowledge management (KM) is a set of relatively new organizational activities. This volume presents some 20 papers organized into five sections covering basic concepts of knowledge management. The volume editor is an esteemed name in the field..

  11. Role of Knowledge Based Communities in Knowledge Process

    Directory of Open Access Journals (Sweden)

    Sebastian Ion CEPTUREANU

    2015-12-01

    Full Text Available In the new economy, knowledge is an essential component of economic and social systems. The organizational focus has to be on building knowledge-based management, development of human resource and building intellectual capital capabilities. Knowledge-based management is defined, at company level, by economic processes that emphasize creation, selling, buying, learning, storing, developing, sharing and protection of knowledge as a decisive condition for profit and long-term sustainability of the company. Hence, knowledge is, concurently, according to a majoritiy of specialists, raw material, capital, product and an essential input. Knowledge-based communities are one of the main constituent elements of a framework for knowledge based management. These are peer networks consisting of practitioners within an organization, supporting each other to perform better through the exchange and sharing of knowledge. Some large companies have contributed or supported the establishment of numerous communities of practice, some of which may have several thousand members. They operate in different ways, are of different sizes, have different areas of interest and addresses knowledge at different levels of its maturity. This article examines the role of knowledge-based communities from the perspective of knowledge based management, given that the arrangements for organizational learning, creating, sharing, use of knowledge within organizations become more heterogeneous and take forms more difficult to predict by managers and specialists.

  12. The importance of ICT on knowledge management in organizations ...

    African Journals Online (AJOL)

    The importance of ICT on knowledge management in organizations. ... Journal of Fundamental and Applied Sciences ... Abstract. Knowledge management (KM) is a process that transforms individual knowledge into organizational knowledge.

  13. Using Information Systems to Leverage Knowledge Management Processes: The Role of Work Context, Job Characteristics and Task-Technology Fit

    Directory of Open Access Journals (Sweden)

    Çev.: Nazlı Alkan

    2017-03-01

    Full Text Available This study focus on how an individual's particular work context, job characteristics and knowledge-related job requirements affect the relationship between task-technology fit (TTF and the use of information systems (IS in knowledge management activities. The literature on Knowledge Management (KM and Knowledge Management Systems (KMS is reviewed to identify relevant constructs and their dimensions. Based on this analysis, a model is proposed and tested. Our findings suggest that providing appropriate IT tools that fit tasks alone is no guarantee that they will be employed to leverage the acquisition, transfer and reuse of knowledge. Certain characteristics of jobs, driven by particular work contexts, generate greater need and opportunity for knowledge use. These latter factors moderate the relationship between TTF and actual use of IS for KM purposes: the greater the need and opportunity to conduct knowledgerelated activities, the stronger the relationship between TTF and actual IS use.

  14. Case-based reasoning as a technique for knowledge management in business process redesign

    NARCIS (Netherlands)

    Limam Mansar, S.; Reijers, H.A.; Marir, F.

    2003-01-01

    Business Process Redesign (BPR) helps rethinking a process in order to enhance its performance. Practitioners have been developing methodologies to support BPR implementation. However, most methodologies lack actual guidance on deriving a process design threatening the success of BPR. In this paper,

  15. Distributed Knowledge Management in Extranets

    DEFF Research Database (Denmark)

    Pedersen, Mogens Kühn; Larsen, Michael Holm

    1999-01-01

    Knowledge management exchange schemes based on symmetric incentives are rarely found in the literature. The distributed knowledge model relies upon a double loop knowledge conversion decision support system with symmetric incentives in an extranet. The model merges specific knowledge with knowledge...... chains and networks like replacement, maintenance and services industries....

  16. Knowledge-enabled Customer Relationship Management: integrating customer relationship management and knowledge management concepts

    OpenAIRE

    Gebert, Henning; Geib, Malte; Kolbe, Lutz; Brenner, Walter

    2003-01-01

    The concepts of customer relationship management (CRM) and knowledge management (KM) both focus on allocating resources to supportive business activities in order to gain competitive advantages. CRM focuses on managing the relationship between a company and its current and prospective customer base as a key to success, while KM recognizes the knowledge available to a company as a major success factor.From a business process manager's perspective both the CRM and KM approaches promise a positi...

  17. Integrating knowledge seeking into knowledge management models and frameworks

    Directory of Open Access Journals (Sweden)

    Francois Lottering

    2012-02-01

    Full Text Available Background: A striking feature of the knowledge management (KM literature is that the standard list of KM processes either subsumes or overlooks the process of knowledge seeking. Knowledge seeking is manifestly under-theorised, making the need to address this gap in KM theory and practice clear and urgent.Objectives: This article investigates the theoretical status of the knowledge-seeking process in extant KM models and frameworks. It also statistically describes knowledge seeking and knowledge sharing practices in a sample of South African companies. Using this data, it proposes a KM model based on knowledge seeking.Method: Knowledge seeking is traced in a number of KM models and frameworks with a specific focus on Han Lai and Margaret Graham’s adapted KM cycle model, which separates knowledge seeking from knowledge sharing. This empirical investigation used a questionnaire to examine knowledge seeking and knowledge sharing practices in a sample of South African companies.Results: This article critiqued and elaborated on the adapted KM cycle model of Lai and Graham. It identified some of the key features of knowledge seeking practices in the workplace. It showed that knowledge seeking and sharing are human-centric actions and that seeking knowledge uses trust and loyalty as its basis. It also showed that one cannot separate knowledge seeking from knowledge sharing.Conclusion: The knowledge seeking-based KM model elaborates on Lai and Graham’s model. It provides insight into how and where people seek and share knowledge in the workplace. The article concludes that it is necessary to cement the place of knowledge seeking in KM models as well as frameworks and suggests that organisations should apply its findings to improving their knowledge management strategies. 

  18. Evaluating Knowledge of Business Processes

    Directory of Open Access Journals (Sweden)

    Andra TURDASAN

    2016-01-01

    Full Text Available Any organization relies on processes/procedures in order to organize the operations. Those processes can be explicit (e.g. textual descriptions of workflow steps or graphical descriptions or implicit (e.g. employees have learned by experience the steps needed to ‘get things done’. A widely acknowledged fact is that processes change due to internal and/or external factors. How can managers make sure the employees know the last version of the process? The current practice is to test employees by multiple-choice questions. This paper proposes a novel knowledge-testing approach based on graphical and interactive questions. To validate our approach, we set up a single-factor controlled experiment with novices and experts in a faculty admission process. The results show that our approach has better results in terms of correct answers.

  19. Management of nuclear knowledge

    International Nuclear Information System (INIS)

    Khan, R.; Boeck, H.; Villa, M.

    2008-04-01

    The IAEA Technical Meeting (TM) on the 'Role of universities in preserving and managing nuclear knowledge' was held in Vienna, Austria, 10-14 December 2007. This TM is the continuation of IAEA efforts to address future workforce demand developments, quality and quantity of nuclear higher education in member states. IAEA activities always focussed in particular on curricula, on networking universities and on internet platforms. The objective of this meeting was to provide a forum to present and discuss the status of and good practices of nuclear higher education in member states. Around twenty experts from different member states presented the status and on-going practices of nuclear education. This meeting was divided into two main sections: part A gave the status of nuclear education in the member states while part B included the best practices and recommendations. A summary of both sessions are provided in this report. (Nevyjel)

  20. DSS and GIS in Knowledge Transformation Process

    Directory of Open Access Journals (Sweden)

    Klimešová Dana

    2009-06-01

    Full Text Available Knowledge is an important resource for successful decision-making process in the whole society today. The special procedures of control and management of knowledge therefore have to be used. In the area of knowledge management and knowledge engineering basic terms of these disciplines are data, information, knowledge and knowledge transformation. The knowledge can be defined as a dynamic human process of justifying personal beliefs. Knowledge is a product of successful decision-making process. Knowledge transformation is a spiralling process of interactions between explicit and tacit knowledge that leads to the new knowledge. Nonaka and all show, that the combination of these two categories makes possible to conceptualise four conversion steps: Socialisation, Externalisation, Combination and Internalisation (SECI model. Another model of knowledge creation is the Knowledge Transformation Continuum (BCI Knowledge Group that begins with the articulation of a specific instruction representing the best way that a specific task, or series of tasks, should be performed. Knowledge modelling and knowledge representation is an important field of research also in Computer Science and Artificial Intelligence. The definition of knowledge in Artificial Intelligence is a noticeable different, because Artificial Intelligence is typically dealing with formalized knowledge (e.g. ontology. The development of knowledge-based systems was seen as a process of transferring human knowledge to an implemented knowledge base. Decision Support Systems (DSS, Geographical Information Systems (GIS and Operations Research/Management Science (OR/MS modelling process support decision-making process, therefore they also produce a new knowledge. A Decision Support Systems are an interactive computer-based systems helping decision makers complete decision process. Geographic Information Systems provide essential marketing and customer intelligence solutions that lead to better

  1. Knowledge management at ELETRONUCLEAR

    International Nuclear Information System (INIS)

    Lepecki, W.

    2005-01-01

    ELETRONUCLEAR, a state-owned company responsible for design, construction, ownership and operation of nuclear power plants in Brazil, is applying systematic measures to preserve its essential technological know-how. A special project called 'Determination of Technological Know-How of ELETRONUCLEAR' was established in January 2001 for this purpose. The extent and location of the existing know-how was identified and the gaps in the essential know-how were evaluated. A multidisciplinary team was established to implement the project. The team interacted with experts both in Brazil and abroad to achieve a sound technical basis as far as knowledge identification and preservation techniques are concerned. The results of this know-how survey were stored in an electronic data bank, which facilitated the creation of several types of reports, according to various criteria. An in-depth analysis of the survey pointed to the gaps in essential know-how. Proposals for solutions to fill in the know-how gaps were set up, comprising both short-term, as well as long-term, solutions. This project was the first work by ELETRONUCLEAR in the field of Knowledge Management. An indirect consequence was the creation of a nucleus of personnel competent in this new discipline, which had a multiplying effect throughout ELETRONUCLEAR, allowing the execution of other new projects in KM. (author)

  2. Knowledge management at ELETRONUCLEAR

    International Nuclear Information System (INIS)

    Lepecki, W.

    2004-01-01

    ELETRONUCLEAR, a state-owned company responsible for design, construction, ownership and operation of nuclear power plants in Brazil, is applying systematic measures to preserve its essential technological know-how. A special Project called 'Determination of Technological Know-How of ELETRONUCLEAR' was established in January 2001 for this purpose. The extent and location of the existing know-how was identified and the gaps in the essential know-how were evaluated. A multidisciplinary team was established to implement the Project. The team interacted with experts both in Brazil and abroad to achieve a sound technical basis as far as knowledge identification and preservation techniques are concerned. The results of this know-how survey were stored in an electronic data bank, which facilitated the creation of several types of reports, according to various criteria. An in-depth analysis of the survey pointed to the gaps in essential know-how. Proposals for solutions to fill in the know-how gaps were set up, comprising both short term, as well as long-term, solutions. This Project was the first work by ELETRONUCLEAR in the field of Knowledge Management. An indirect consequence was the creation of a nucleus of personnel competent in this new discipline, which had a multiplying effect throughout ELETRONUCLEAR, allowing the execution of other new projects in KM. (author)

  3. Knowledge Management di Perguruan Tinggi

    Directory of Open Access Journals (Sweden)

    Harjanto Prabowo

    2010-11-01

    Full Text Available Conceptually, Knowledge Management is the organization's activities in managing knowledge as an asset, it is necessary that knowledge is properly distributed to the right people and in swift time, until they can interact, share knowledge and apply it in their daily work in order to improve organizational performance. In the study of higher education, in addition to being an element forming a sustainable competitive advantage, knowledge is also the value created by the college to be conveyed to consumers. This research discusses the understanding of knowledge management that is implemented in universities. 

  4. Knowledge information management toolkit and method

    Science.gov (United States)

    Hempstead, Antoinette R.; Brown, Kenneth L.

    2006-08-15

    A system is provided for managing user entry and/or modification of knowledge information into a knowledge base file having an integrator support component and a data source access support component. The system includes processing circuitry, memory, a user interface, and a knowledge base toolkit. The memory communicates with the processing circuitry and is configured to store at least one knowledge base. The user interface communicates with the processing circuitry and is configured for user entry and/or modification of knowledge pieces within a knowledge base. The knowledge base toolkit is configured for converting knowledge in at least one knowledge base from a first knowledge base form into a second knowledge base form. A method is also provided.

  5. Social Media for Knowledge Management

    DEFF Research Database (Denmark)

    Dyrby, Signe

    2013-01-01

    of social media as a tool for knowledge management presents an interesting addition to existing knowledge management initiatives. In this research in progress paper, social media for knowledge management is explored through investigating the research question, how can social media influence knowledge...... and show multiple opportunities and challenges for adopting these initiatives into organizational practices. In recent years social media technologies have entered the organizational spheres with the objective of connecting people and enabling them to share and build knowledge. The application and use...... management practices in organizations? The investigation builds on a theoretical reflection of the concepts of knowledge management practices and social media. The method for the theoretical investigation is based in the outline of core literature perspectives dealing with knowledge management practices...

  6. Knowledge management, innovation and creativity

    NARCIS (Netherlands)

    Dhondt, S.

    2003-01-01

    Since five years, knowledge management stays high on the policy agenda of companies. They hope to improve their operations by introducing knowledge and innovation programs. Also, at the EU-level, knowledge management is seen as an important item for research. The European Commission has included

  7. Integrating knowledge seeking into knowledge management models and frameworks

    Directory of Open Access Journals (Sweden)

    Francois Lottering

    2012-09-01

    Objectives: This article investigates the theoretical status of the knowledge-seeking process in extant KM models and frameworks. It also statistically describes knowledge seeking and knowledge sharing practices in a sample of South African companies. Using this data, it proposes a KM model based on knowledge seeking. Method: Knowledge seeking is traced in a number of KM models and frameworks with a specific focus on Han Lai and Margaret Graham’s adapted KM cycle model, which separates knowledge seeking from knowledge sharing. This empirical investigation used a questionnaire to examine knowledge seeking and knowledge sharing practices in a sample of South African companies. Results: This article critiqued and elaborated on the adapted KM cycle model of Lai and Graham. It identified some of the key features of knowledge seeking practices in the workplace. It showed that knowledge seeking and sharing are human-centric actions and that seeking knowledge uses trust and loyalty as its basis. It also showed that one cannot separate knowledge seeking from knowledge sharing. Conclusion: The knowledge seeking-based KM model elaborates on Lai and Graham’s model. It provides insight into how and where people seek and share knowledge in the workplace. The article concludes that it is necessary to cement the place of knowledge seeking in KM models as well as frameworks and suggests that organisations should apply its findings to improving their knowledge management strategies.

  8. Investigating the Knowledge Management Culture

    Science.gov (United States)

    Stylianou, Vasso; Savva, Andreas

    2016-01-01

    Knowledge Management (KM) efforts aim at leveraging an organization into a knowledge organization thereby presenting knowledge employees with a very powerful tool; organized valuable knowledge accessible when and where needed in flexible, technologically-enhanced modes. The attainment of this aim, i.e., the transformation into a knowledge…

  9. Knowledge Architect : A Tool Suite for Managing Software Architecture Knowledge

    NARCIS (Netherlands)

    Liang, Peng; Jansen, Anton; Avgeriou, Paris

    2009-01-01

    Management of software architecture knowledge (AK) is vital for improving an organization’s architectural capabilities. To support the architecting process within our industrial partner: Astron, the Dutch radio astronomy institute, we implemented the Knowledge Architect (KA): a tool suite for

  10. Collaborative Knowledge Management

    African Journals Online (AJOL)

    pc

    2018-03-05

    Mar 5, 2018 ... collaboration of knowledge. The organizational structures and ... enables organizations to see the collective knowledge as a base element of ..... requirements for communication across different equipment and applications by ...

  11. A knowledge management model for graduate development

    Directory of Open Access Journals (Sweden)

    Eduardo Bustos Farías

    2016-01-01

    Full Text Available The aim of this paper is to present a model for administrative knowledge management for the Graduate Support Division of the Instituto Politécnico Nacional (IPN. This administrative unit is important because it is responsible for managing the institution’s academic services at graduate level. A qualitative methodology was used based on in-depth interviews with graduate-level directors, experts in knowledge management and members of the institution. The results obtained support the use of administrative management tools based on Information Technology (IT, such as the design of a comprehensive dashboard, and the proposal that knowledge management processes be automated with digital repositories. The model identifies factors such as the relationships between people, technology, administrative knowledge and knowledge management processes, and is formed with innovative administrative contributions.

  12. How to Develop the Knowledge Management Environment

    International Nuclear Information System (INIS)

    Pleslic, S.

    2016-01-01

    Full text: Knowledge as the most valuable asset in organization should be managed properly and carefully. When we are trying to manage knowledge, we should not intent to create big knowledge repositories that will capture everything that anybody ever knew. It is better to follow people who have knowledge and to develop culture and technology that will help them to share knowledge and experience. The key elements for successful knowledge management are: people, processes and technology. Technology should be standard and reliable to facilitate knowledge sharing. KM processes should be defined to simplify creation, sharing and use of knowledge. People are the most valuable resource of organizational knowledge because they can create new knowledge, share knowledge around the organization and use that knowledge to achieve the best performance. Technology and processes are powerful together, but without the people there is a high risk that efforts to change something in organization will not be successful. People are such factor that can break or make any KM initiatives. It is even more critical situation in nuclear knowledge management. How to develop organizational culture and individual behavior in nuclear field will be described. (author

  13. Knowledge management challenges in new business development

    NARCIS (Netherlands)

    Berends, J.J.; Vanhaverbeke, W.P.M.; Kirschbaum, R.

    2007-01-01

    This paper's focus is on the knowledge management challenges that come along with technology-based new business development (NBD). NBD thrives upon the exploration of knowledge, under radical uncertainty. Furthermore, existing knowledge may both enable and constrain the radical innovation process.

  14. Knowledge Management and Intellectual Capital

    DEFF Research Database (Denmark)

    Bukh, Per Nikolaj; Skovvang Christensen, Karina; Mouritsen, Jan

    From various angles and perspectives this book shows how knowledge management is actually practised in many different European firms. New dimensions of well-known management principles and concepts emerge by focusing on knowledge. Leading researchers and experts from European business schools offer...... new insight into the range of practical problems that can be addressed and methods that can be applied when knowledge is put on the management agenda....

  15. KNOWLEDGE MANAGEMENT TOOLS FOR THE EUROPEAN KNOWLEDGE BASED SOCIETY

    Directory of Open Access Journals (Sweden)

    Ramona – Diana Leon

    2011-12-01

    Full Text Available Increasingly more literature mention that in the current competitive environment, knowledge have become the main source of the competitive advantages, while recent researches regarding economic growth and development have defined knowledge as being the most critical resource of the emerging countries.Therefore, the organizations interest for knowledge has increased, the latter being defined as knowledge management process in order to meet existing needs, to identify and exploit existing and/or acquired knowledge and developing new opportunities.In other words, knowledge management facilitates productive information usage, intelligence growth, storing intellectual capital, strategic planning, flexible acquisition, collection of best practices, increasing the likelihood of being successful as well as a more productive collaboration within the company.In order to benefit from all these advantages, it is required the usage of specific tools including models and systems to stimulate the creation, dissemination and use of knowledge held by each employee and the organization as a whole.

  16. Challenges and Issues in Knowledge Management

    DEFF Research Database (Denmark)

    "Challenges and Issues in Knowledge Management" - the fifth volume in the "Research on Management Consulting" series - presents sixteen chapters that explore these various perspectives, focusing on knowledge management within the context of the management consulting industry, the dynamics...... associated with knowledge sharing and dissemination, methodological approaches to studying knowledge in organizations, and reflections on knowledge management and management consulting. As the chapters underscore, it is important to ensure that KM initiatives are aligned with the needs of the organization...... and its members, that the KM system is "owned" by organizational members with particular emphasis on executive sponsorship and team member acceptance, and that it be understood as an ongoing process rather than simply another management objective or faddish consulting tool. The focus, therefore, should...

  17. Knowledge management implementation and the tools utilized in ...

    African Journals Online (AJOL)

    Knowledge management implementation and the tools utilized in healthcare for ... a knowledge driven process and thus knowledge management and the tools to ... health record systems, communities of practice and advanced care planning.

  18. Knowledge Management Orientation: An Innovative Perspective to Hospital Management.

    Science.gov (United States)

    Ghasemi, Matina; Ghadiri Nejad, Mazyar; Bagzibagli, Kemal

    2017-12-01

    By considering innovation as a new project in hospitals, all the project management's standard steps should be followed in execution. This study investigated the validation of a new set of measures in terms of providing a procedure for knowledge management-oriented innovation that enriches the hospital management system. The relation between innovation and all the knowledge management areas, as the main constructs of project management, was illustrated by referring to project management standard steps and previous studies. Through consultations and meetings with a committee of professional project managers, a questionnaire was developed to measure ten knowledge management areas in hospital's innovation process. Additionally, a group of experts from hospital managers were invited to comment on the applicability of the questionnaires by considering if the items are measurable in hospitals practically. A close-ended, Likert-type scale items, consisted of ten sections, were developed based on project management body of knowledge thorough Delphi technique. It enables the managers to evaluate hospitals' situation to be aware whether the organization follows the knowledge management standards in innovation process or not. By pilot study, confirmatory factor analysis and exploratory factor analysis were conducted to ensure the validity and reliability of the measurement items. The developed items seem to have a potential to help hospital managers and subsequently delivering new products/services successfully based on the standard procedures in their organization. In all innovation processes, the knowledge management areas and their standard steps help hospital managers by a new tool as questionnaire format.

  19. Knowledge management in international mergers

    NARCIS (Netherlands)

    Grotenhuis, F.D.J.; Weggeman, M.C.D.P.

    2002-01-01

    This paper discusses the need for knowledge management in mergers and acquisitions. In mergers and acquisitions two cultures are combined, and also two systems of knowledge and insights are integrated. In order to develop and sustain competitive advantages for the knowledge-intensive firm, strategic

  20. Knowledge Management and Intellectual Capital

    DEFF Research Database (Denmark)

    Bukh, Per Nikolaj; Skovvang Christensen, Karina; Mouritsen, Jan

    From various angles and perspectives this book shows how knowledge management is actually practised in many different European firms. New dimensions of well-known management principles and concepts emerge by focusing on knowledge. Leading researchers and experts from European business schools offer...

  1. The KMAT: Benchmarking Knowledge Management.

    Science.gov (United States)

    de Jager, Martha

    Provides an overview of knowledge management and benchmarking, including the benefits and methods of benchmarking (e.g., competitive, cooperative, collaborative, and internal benchmarking). Arthur Andersen's KMAT (Knowledge Management Assessment Tool) is described. The KMAT is a collaborative benchmarking tool, designed to help organizations make…

  2. Knowledge management systems in practice

    DEFF Research Database (Denmark)

    Tørning, Kristian

    which has the strategy of working with knowledge in the form of "best practices" meant to boost performance. The thesis explores the situation that workers are in, since they are meant to share and develop "best practices" knowledge in a portal based Knowledge Management System (KMS). The study...... indentifies a set of problems that prevents knowledge sharing from taking place to the degree to which management was specifically aiming. It was explored whether these problems could, to some degree, be mitigated by employing persuasive design, which is a new stance towards design where the aim...... is to directly seek to change the user's behavior, i.e., persuading more knowledge sharing. The main contribution is an indication of an anomaly with regards to the strategic approach towards knowledge management, where knowledge sharing is seen as an effort by which companies can gain a competitive advantage...

  3. Knowledge management in the firm

    DEFF Research Database (Denmark)

    Rasmussen, Palle; Nielsen, Peter

    2011-01-01

    to innovation and illustrates how combinations of these might benefit firm performance. It also stresses the preconditions of employee involvement and participation to knowledge management and not least the importance of interaction with environmental resources. To improve performance firms should be aware......Purpose – The purpose of this paper is to set focus on, and discuss the concept of knowledge, and show how the interrelations between knowledge and other concepts, such as learning, have become a decisive element in managing human resources and firm performance. Design....../methodology/approach – The dimensions of knowledge management are identified and related to learning, organizational configurations, human resources management and institutional environments in order to identify and percent the most important approaches to knowledge management and the development over time. Findings – Creating...

  4. Product Knowledge Modelling and Management

    DEFF Research Database (Denmark)

    Zhang, Y.; MacCallum, K. J.; Duffy, Alex

    1996-01-01

    function-oriented design. Both Specific Product Knowledge and Product Domain Knowledge are modelled at two levels, a meta-model and an information-level.Following that, a computer-based scheme to manage the proposed product lknowledge models within a dynamically changing environment is presented.......The term, Product Knowledge is used to refer to two related but distinct concepts; the knowledge of a specific product (Specific Product Knowledge) and the knowledge of a product domain (Product Domain Knowledge). Modelling and managing Product Knowlege is an essential part of carrying out design.......A scheme is presented in this paper to model, i.e. classify, structure and formalise the product knowledge for the purpose of supporting function-oriented design. The product design specification and four types of required attributes of a specific product have been identified to form the Specific Product...

  5. The Process of Leadership and the Organizational Knowledge Management: the practicy of the largest industries of Santa Catarina

    Directory of Open Access Journals (Sweden)

    Dante Marciano Girardi

    2012-04-01

    Full Text Available DOI: http://dx.doi.org/10.5007/2175-8077.2012v14n32p65 The aim of this article is to introduce the practices of leadership in the largest industries of Santa Catarina and their contribution to the Knowledge Management. The organization competitiveness is related to the people and to the capacity of the companies to improve the constant development of knowledge. Using the leadership, the managers and the People Management have created compromise and improved the results of the organizations. The adopted methodology followed the qualitative methodology, descriptive and applied research. There were interviewed the seven largest industries of the state of Santa Catarina, in number of collaborators. The data were analyzed by the technique of analysis of content. It has been observed that the leadership is present in the most of the studied companies, by the use of formal programs of development of leaders or of actions related to leadership. It is concluded that the companies have the focus in the people and in the knowledge, in bigger or smaller degree, but some of them are in phase of transition and revision of programs towards the development of their talents and of the Knowledge Management.

  6. Nuclear knowledge management overview at EDF

    International Nuclear Information System (INIS)

    Ballay, J.; Vannieuwenhuyse, J.; Nups, A.

    2004-01-01

    This paper gives an overview of knowledge management practices within the French nuclear generation park. The study was initially partnered by one of the 19 Nuclear Power-plants, located at Golfech near Toulouse, and then extended to a more general overview. Golfech is a 650 people unit, from which 25 of them were interviewed to carry out the study. This staff was made of managers, experts, seniors and juniors, all of them being working at Golfech in the different skills for nuclear generation needs: driving, engineering, maintenance, safety, environment, etc. They were questioned about their practices, tools and organisations concerning creating, sharing, transferring, and renewing knowledge. A general knowledge management model was derived from this study. It shows that the professional knowledge, in any industrial sector, is the result of four learning processes: an education-oriented process, a codified and normative learning process, a context-based collective learning process and an experience-based individual learning process. These learning processes inter-operate through any kind of activity, and they induce four knowledge structures: the basic knowledge, the technical knowledge, the know-how and the experiential knowledge. In conclusion, the model explains how the firm learns and, in the same time, how everybody as a single individual learns. It is a crucial point to understand how the knowledge-based economy runs, as a constant interconnection between two opposite but complementary forces: the collective and the individual ones. (author)

  7. Emotion Processes in Knowledge Revision

    Science.gov (United States)

    Trevors, Gregory J.; Kendeou, Panayiota; Butterfuss, Reese

    2017-01-01

    In recent years, a number of insights have been gained into the cognitive processes that explain how individuals overcome misconceptions and revise their previously acquired incorrect knowledge. The current study complements this line of research by investigating the moment-by-moment emotion processes that occur during knowledge revision using a…

  8. The organizational memory in the process of knowledge management: Study in the Federal University of Paraná

    Directory of Open Access Journals (Sweden)

    Maria Olívia Ferreira Pereira

    2016-04-01

    Full Text Available Introduction: Organizational Memory allows the identification, registration, use and reuse of information and knowledge built from practice. The Universities need to improve their practices related to use and reuse of information derived from practical experiences lived and learned. Objective: Aims to identify Organizational Memory, as one element involving the representation of knowledge and information, as a practice of knowledge management in the Federal University of Paraná. Methodology: Exploratory study, supported on a literature review, with data collected through an online questionnaire distributed to the staff of the Dean of Research and Post Graduate Studies of Federal University of Paraná. Results: The results present data on the education of the study personnel. It is observed that employees realize the importance of organizational memory, but not yet aware of their importance as an essential element of management. Conclusion: Organizational Memory must be used as one component that propitiates to manage the intellectual and individual assets and a tool that should facilitate the sharing and reuse of corporate knowledge.

  9. Knowledge management technologies

    Science.gov (United States)

    2000-08-01

    This report presents recommendations for technologies that have potential to contribute to future development and management of Kansas Department of Transportation (KDOT) information systems. The recommendations are accomplished by examples of design...

  10. Structuring Knowledge Management – Classical Theory, Strategic Initiation And Operational Knowledge Management (part I

    Directory of Open Access Journals (Sweden)

    Zawiła-Niedźwiecki Janusz

    2015-06-01

    Full Text Available The article is the generalization of experience of the implementation project, which has been treated as well as a research field. The results are presented in two parts. The first part includes: a description of the classical approach to knowledge management and shows the concept of structure of process of knowledge management with a description of the procedure in each step of the process. The key idea is to divide the process in three spirals of actions: spiral of perfecting the collection of knowledge; spiral of the perfecting of the formulation of knowledge; spiral of perfecting the utilization of knowledge. Part II of this paper is article Structuring Knowledge Management – Levels, Resources And Efficiency Areas of Knowledge Management (DOI: 10.1515/fman-2015-0042.

  11. Knowledge management in fast reactors

    International Nuclear Information System (INIS)

    Kuriakose, K.K.; Satya Murty, S.A.V.; Swaminathan, P.; Raj, Baldev

    2010-01-01

    This paper highlights the work that is being carried out in Knowledge Management of Fast Reactors at Indira Gandhi Centre for Atomic Research (IGCAR) including a few examples of how the knowledge acquired because of various incidents in the initial years has been utilized for the successful operation of Fast Breeder Test Reactor. It also briefly refers to the features of the IAEA initiative on the preservation of Knowledge in the area of Fast Reactors in the form of 'Fast Reactor Knowledge Organization System' (FR-KOS), which is based on a taxonomy for storage and mining of Fast Reactor Knowledge. (author)

  12. Importance of Knowledge Management in Human Resource Development

    International Nuclear Information System (INIS)

    Pleslic, Sanda

    2014-01-01

    Human resource management and knowledge management: • In human resource management - important to identify crucial knowledge base on which competitiveness of company depends → according this ensure appropriate development of human resources. • Era of so-called knowledge economy - only individual and organizational knowledge could give competitive advantage. • From operational perspective, knowledge management - systematic processes by which an organization identifies, creates, captures, acquires, shares and increase knowledge

  13. Social web and knowledge management

    DEFF Research Database (Denmark)

    Dolog, Peter; Kroetz, Markus; Schaffert, Sebastian

    2009-01-01

    Knowledge Management is the study and practice of representing, communicating, organizing, and applying knowledge in organizations. Moreover, being used by organizations, it is inherently social. The Web, as a medium, enables new forms of communications and interactions and requires new ways...... to represent knowledge assets. It is therefore obvious that the Web will influence and change Knowledge Management, but it is very unclear what the impact of these changes will be. This chapter raises questions and discusses visions in the area that connects the Social Web and Knowledge Management – an area...... of research that is only just emerging. The World Wide Web conference 2008 in Beijing hosted a workshop on that question, bringing together researchers and practitioners to gain first insights toward answering questions of that area....

  14. Systematic Integration of Innovation in Process Improvement Projects Using the Enhanced Sigma-TRIZ Algorithm and Its Effective Use by Means of a Knowledge Management Software Platform

    Directory of Open Access Journals (Sweden)

    Mircea FULEA

    2009-01-01

    Full Text Available In an evolving, highly turbulent and uncertain socio-economic environment, organizations must consider strategies of systematic and continuous integration of innovation within their business systems, as a fundamental condition for sustainable development. Adequate methodologies are required in this respect. A mature framework for integrating innovative problem solving approaches within business process improvement methodologies is proposed in this paper. It considers a TRIZ-centred algorithm in the improvement phase of the DMAIC methodology. The new tool is called enhanced sigma-TRIZ. A case study reveals the practical application of the proposed methodology. The integration of enhanced sigma-TRIZ within a knowledge management software platform (KMSP is further described. Specific developments to support processes of knowledge creation, knowledge storage and retrieval, knowledge transfer and knowledge application in a friendly and effective way within the KMSP are also highlighted.

  15. Green knowledge management to support environmental sustainability

    International Nuclear Information System (INIS)

    Dornhoefer, Mareike-Jessica

    2017-01-01

    Sustainability, environmental management and green initiatives are topics which gradually developed into trends since the late 1980s, not only in research institutions, but also in public and private organizations. While the usage of energy and other resources are increasing, these organizations search for new possibilities to reduce the economic, ecologic and social burdens and consequences of office and production environments for employees and nature. While certified environmental management systems were established already in the 1990s, green approaches and technologies are only about 10 years old and steadily developing. Decisions about a fitting strategy and the support of suitable measures inside an organization always require knowledge provided for the decision makers. Furthermore it is of importance to record the environmental consequences of the operational business and to not only record data and information, but to create a context and deduce the knowledge for future activities. Based on this situation, the work addresses the main research question of how �classical'' knowledge management might be further developed or transformed into Green Knowledge Management and how it addresses the goals of sustainability, especially ecological sustainability, environmental management and green approaches alike? The definition of Green Knowledge Management consists of five factors, which are discussed systematically, explored conceptually and documented with the help of practical examples. Different knowledge management models and their respective building blocks are analyzed to deduce how knowledge processes might interact with environmental ones as well as green aspects. Also different types of knowledge management systems are analysed for their application possibilities. A planning and decision making tool in form of a three dimensional cube, the ''Green Knowledge Management Cube'' is introduced on a conceptual level and documented

  16. Fault management and systems knowledge

    Science.gov (United States)

    2016-12-01

    Pilots are asked to manage faults during flight operations. This leads to the training question of the type and depth of system knowledge required to respond to these faults. Based on discussions with multiple airline operators, there is agreement th...

  17. Knowledge management and Discovery for advanced Enterprise Knowledge Engineering

    OpenAIRE

    Novi, Daniele

    2014-01-01

    2012 - 2013 The research work addresses mainly issues related to the adoption of models, methodologies and knowledge management tools that implement a pervasive use of the latest technologies in the area of Semantic Web for the improvement of business processes and Enterprise 2.0 applications. The first phase of the research has focused on the study and analysis of the state of the art and the problems of Knowledge Discovery database, paying more attention to the data mining systems. Th...

  18. Nuclear Knowledge Management: the IAEA Approach

    International Nuclear Information System (INIS)

    Sbaffoni, M.; De Grosbois, J.

    2015-01-01

    Knowledge in an organization is residing in people, processes and technology. Adequate awareness of their knowledge assets and of the risk of losing them is vital for safe and secure operations of nuclear installations. Senior managers understand this important linkage, and in the last years there is an increasing tendency in nuclear organizations to implement knowledge management strategies to ensure that the adequate and necessary knowledge is available at the right time, in the right place. Specific and advanced levels of knowledge are clearly required to achieve and maintain technical expertise, and experience must be developed and be available throughout the nuclear technology lifecycle. If a nuclear organization does not possess or have access to the required technical knowledge, a full understanding of the potential consequences of decisions and actions may not be possible, and safety, security and safeguards might be compromised. Effective decision making during design, licencing, procurement, construction, commissioning, operation, maintenance, refurbishment, and decommissioning of nuclear facilities needs to be risk-informed and knowledge-driven. Nuclear technology is complex and brings with it inherent and unique risks that must be managed to acceptably low levels. Nuclear managers have a responsibility not only to establish adequate technical knowledge and experience in their nuclear organizations but also to maintain it. The consequences of failing to manage the organizations key knowledge assets can result in serious degradations or accidents. The IAEA Nuclear Knowledge Management (NKM) sub-programme was established more than 10 years ago to support Nuclear Organizations, at Member States request, in the implementation and dissemination of the NKM methodology, through the development of guidance and tools, and by providing knowledge management services and assistance. The paper will briefly present IAEA understanding of and approach to knowledge

  19. Cross-cultural Knowledge Management

    Directory of Open Access Journals (Sweden)

    Dorel Mihai PARASCHIV

    2009-01-01

    Full Text Available The success of international companies in providing high quality products and outstanding services is subject, on the one hand, to the increasing dynamic of the economic environment and on the other hand to the adoption of worldwide quality standards and procedures. As market place is becoming more and more global, products and services offered worldwide by international companies must face the multi-cultural environment challenges. These challenges manifest themselves not only at customer relationship level but also deep inside companies, at employee level. Important support in facing all these challenges has been provided at cognitive level by management system models and at technological level by information cutting edge technologies Business Intelligence & Knowledge Management Business Intelligence is already delivering its promised outcomes at internal business environment and, with the explosive deployment of public data bases, expand its analytical power at national, regional and international level. Quantitative measures of economic environment, wherever available, may be captured and integrated in companies’ routine analysis. As for qualitative data, some effort is still to be done in order to integrate measures of social, political, legal, natural and technological environment in companies’ strategic analysis. An increased difficulty is found in treating cultural differences, common knowledge making the most hidden part of any foreign environment. Managing cultural knowledge is crucial to success in cultivating and maintaining long-term business relationships in multicultural environments. Knowledge Management provides the long needed technological support for cross-cultural management in the tedious task of improving knowledge sharing in multi-national companies and using knowledge effectively in international joint ventures. The paper is approaching the conceptual frameworks of knowledge management and proposes an unified model

  20. Cofrentes NPP Knowledge management plan

    International Nuclear Information System (INIS)

    Pardo Gonzalez, F.

    2016-01-01

    The main objective of the Knowledge Management Plan at Cofrentes Nuclear Power Plant is therefore to establish the steps to be followed for distributing and sharing the existing knowledge at the Plant through collaboration and continuous learning and exchanges with internal and external groups. It is also very important that staff and organisational learning is closely in line with Plant expectations. (Author)

  1. Learning processes across knowledge domains

    DEFF Research Database (Denmark)

    Hall-Andersen, Lene Bjerg; Broberg, Ole

    2014-01-01

    Purpose - The purpose of this paper is to shed light on the problematics of learning across knowledge boundaries in organizational settings. The paper specifically explores learning processes that emerge, when a new knowledge domain is introduced into an existing organizational practice with the ...

  2. KNOWLEDGE MANAGEMENT IN CUBAN ENTERPRISES

    Directory of Open Access Journals (Sweden)

    Raúl Yoel La Fé Jiménez

    2017-10-01

    Full Text Available In Cuba the intensive use of knowledge has focused on some sectors more than others, despite the high level of training of human resources and the need to boost the Cuban economy with efficiency. This is the reason why the objective of this article is to propose a procedure for the implementation and improvement of knowledge management in Cuban companies. For this purpose, it was created a series of phases that follows a logical sequence for the implementation and improvement of knowledge management in any type of company.

  3. Nuclear knowledge management: Russian lessons

    International Nuclear Information System (INIS)

    Gagarinski, A.; Yakovlev, N.

    2004-01-01

    Full text: Union, the issue of generation and accumulation of nuclear knowledge and human resources for realizing this knowledge in practice, have received strong governmental support, and were subject to strict control of the state. This policy, despite the well-known Russian difficulties related to the lag of computational base and complicated scientific and technical exchange with the West ('Iron Curtain'), in the 50-70's has made it possible both to solve the required defence tasks and ensure development of peaceful nuclear energy applications in the Soviet Union. The report briefly summarizes the main achievements in the field of nuclear knowledge management strategy in the period of fast nuclear energy deployment, which include: - establishment, on the base of the 'Uranium Project' founder institutions, of a series of nuclear science and engineering centers (Arzamas, Dimitrovgrad, Dubna, etc.), both within the nuclear branch and in the USSR and Soviet Republics' Academies of Science; - formation of scientific schools headed by eminent scientists, on the base of major nuclear energy issues, gathering creative teams with 'natural' nuclear knowledge transfer; - harmonious nuclear education system, including a large network of higher professional education institutions, which had a principal achievement - close relationship with the leading nuclear research centers; - creation of a regional centers' network intended for regular retraining of nuclear specialists; - creation and development of national centers for collecting, processing and evaluation of nuclear and other data (materials, thermal physics, etc.) necessary for nuclear engineering, as well as for development of algorithms and codes. Russian nuclear program as a whole, and KNM system in particular, received three severe crises in a short time period: - Chernobyl accident (1986); - restructuring of the political system (end of 80's - beginning of 90's); - collapse of the Soviet Union (1991). The report

  4. Conceptualizing Knowledge Communication for Project Management

    DEFF Research Database (Denmark)

    Kampf, Constance Elizabeth

    2015-01-01

    In the field of project management, the search for better ways to manage projects is ongoing. One of the more recent trends in the literature focuses on the integration of knowledge management in project management environments. Advantages of integrating knowledge management into projects can be ...... knowledge for project management, this paper focuses on extending Knowledge Management to include concepts related to communicating knowledge from the fields of rhetoric, knowledge communication, and corporate communication....

  5. Knowledge Management in Economic Downturn: Indian Scenario

    Directory of Open Access Journals (Sweden)

    D. Mehta

    2011-10-01

    Full Text Available Knowledge management is becoming an indispensable aspect of most of the modern business organizations. It is considered as a corporate cost savings process to augment performance capabilities with broader availability and utilization of major corporate knowledge assets. Knowledge management is the basis of all planning, all development and all progress ofan organization. It is one of the significant ingredients, which makes the accessibility of acceptance with understanding of learning. With recession encompassing the globe, theorganizations are passionately engaged in cost cutting practices to maintain profitability and competitiveness. When enterprises realize that developing and sharing knowledge is pivotal tosustain a cutting edge, the management can decide to place knowledge management high on their agenda- especially during economic turmoil. The Indian organizations have exceedingly done well during the economic turmoil. The present paper is an attempt to study knowledge management during recession in Indian scenario. Major challenges faced by the organizations are highlighted along with strategies to overcome such challenges are presented by the authors.Keywords: knowledge, knowledge management, recession, innovation, Indian scenario.

  6. Knowledge Exchange and Management Research

    DEFF Research Database (Denmark)

    Bager, Torben

    2018-01-01

    for ‘interesting’ discoveries has a potential to lift off papers with a high level of scientific rigor as well as a high level of relevance for practice. Originality: An outcome focus on the relationship between knowledge exchange activities and management research is to our knowledge new in the debate about......Purpose: The growing involvement of management researchers in knowledge exchange activities and collaborative research does not seem to be reflected in a growing academic output. The purpose of this paper is to explore barriers for academic output from these activities as well as the potential...... derived from knowledge exchange activities and Mode 2 research into academic papers such as low priority of case study research in leading management journals, a growing practice orientation in the research funding systems, methodological challenges due to limited researcher control, and disincentives...

  7. KNOWLEDGE MANAGEMENT UNTUK CUSTOMER SERVICE

    Directory of Open Access Journals (Sweden)

    Lianna Sugandi

    2010-10-01

    Full Text Available Knowledge is a success key in every field aspects. Along with the development in the world nowadays, where globalization is a challenge in every Indonesian human resource to face global competition. In this case, education has important part as media in developing qualified human resources and also as the place where they can be educated in their field. In the development of information technology, it came new systems in several fields including what educational field known as e-learning. Knowledge management (KM is one implementation of e-learning. There is a concept that gathers all knowledge aspects in easily accessed file or document, and also in hardly accessed as knowledge and experience.Keywords: knowledge management, human resource, education

  8. Learning to hunt Crocodiles: social organization in the process of knowledge generation and the emergence of management practices among Mayan of Mexico.

    Science.gov (United States)

    Zamudio, Fernando; Bello-Baltazar, Eduardo; Estrada-Lugo, Erin I J

    2013-05-24

    New kinds of knowledge, usage patterns and management strategies of natural resources emerge in local communities as a way of coping with uncertainty in a changing world. Studying how human groups adapt and create new livelihoods strategies are important research topics for creating policies in natural resources management. Here, we study the adoption and development of lagartos (Crocodylus moreletii) commercial hunting by Mayan people from a communal land in Quintana Roo state. Two questions guided our work: how did the Mayan learn to hunt lagartos? And how, and in what context, did knowledge and management practices emerge? We believe that social structures, knowledge and preexisting skills facilitate the hunting learning process, but lagarto ecological knowledge and organizational practice were developed in a "learning by doing" process. We conducted free, semi-structured and in-depth interviews over 17 prestigious lagartos hunters who reconstructed the activity through oral history. Then, we analyzed the sources of information and routes of learning and investigated the role of previous knowledge and social organization in the development of this novel activity. Finally, we discussed the emergence of hunting in relation to the characteristic of natural resource and the tenure system. Lagarto hunting for skin selling was a short-term activity, which represented an alternative source of money for some Mayans known as lagarteros. They acquired different types of knowledge and skills through various sources of experience (individual practice, or from foreign hunters and other Mayan hunters). The developed management system involved a set of local knowledge about lagartos ecology and a social organization structure that was then articulated in the formation of "working groups" with particular hunting locations (rumbos and trabajaderos), rotation strategies and collaboration among them. Access rules and regulations identified were in an incipient state of development

  9. Management of knowledge across generations: preventing knowledge loss, enabling knowledge readiness

    International Nuclear Information System (INIS)

    Day, John A.

    2012-01-01

    J. Day argued that the preservation of records is a necessary, but not a sufficient condition to enable intelligent future decision making and management of nuclear waste. He distinguishes knowledge management from information management. Information without the potential to act on it is information for its own sake. He believes that knowledge will be a key factor for the generations that follow us. Records need knowledge, and knowledge needs records. A single representation of knowledge can be dangerous. Knowledge is multifaceted and complex, which necessitates a holistic approach. Throughout the presentation the concepts of 'knowledge readiness' and 'knowledge mothballing' (the process of knowing, forgetting and relearning) were proposed. Based on experiences at Sellafield the actions of knowledge audit mapping (including technical, societal and historical knowledge), knowledge loss risk assessing (although we would like to we cannot hold on to everything, and should thus take a risk approach, asking ourselves what is at stake if we delete certain parts of information), and knowledge retention for the long term management of a nuclear facility were presented. During the discussion, the link between knowledge and behaviour was raised. It was argued that the better informed people are, the less likely they are to make mistakes

  10. Personal knowledge management: the foundation of organisational knowledge management

    Directory of Open Access Journals (Sweden)

    Priti Jain

    2011-01-01

    Full Text Available The purpose of this small-scale study was to explore how people perceived Personal Knowledge Management (PKM, whether people were aware of the PKM concept, and how PKM can have an impact on organisational knowledge management and productivity. A questionnaire survey with quantitative and qualitative questions was used. The study revealed that a majority (63% of respondents were not aware of the PKM concept; 33% were aware, while 2% had a vague idea about it. Eighty three (83% felt that it was important to manage personal knowledge and that PKM could increase individual productivity and organisational performance. The major recommendations included creating awareness about PKM. It should be at the heart of each employee-development programme, alignment of personal and organisational goals and adequate facilities and training in PKM.

  11. BODIES OF KNOWLEDGE IN PROJECT MANAGEMENT AND PROJECT QUALITY MANAGEMENT

    OpenAIRE

    Tamara Gvozdenovic; Mirjana Miljanovic; Aleksandar Jegdic; Zeljko Crnogorcic

    2008-01-01

    One of the main trends is standardization of project management. Some of the most important bodies of knowledge in project management, which were created by professional associations for project management are given in this paper. The main of the project management, apart from minimization of time, resources and costs, is to finish the project in the required quality, i.e. it is very important during the whole process of project management to provide realizing the project without any deviatio...

  12. Nuclear knowledge management: The GRS realisation

    International Nuclear Information System (INIS)

    Beraha, D.; Westerheide, P.

    2004-01-01

    Full text: Knowledge has become a crucial factor in our information society in deciding whether companies will last into the future. The aim of knowledge management is to promote systematically the acquisition, use, and distribution of knowledge in an organisation and to initiate measures for improving the knowledge processes. It therefore has a strategic significance for corporate decisions. The GRS faces the challenge of helping to shape the status and use of science and technology even in conditions in which many experts are retiring for age reasons. Knowledge management makes an essential contribution here. Methods and tools of knowledge management that support these activities will be outlined in the final paper. It will show also the ways of how systematic knowledge management in the GRS and its integration into projects is being performed. The approach of knowledge management for strengthening this factor consists in systematically analysing the knowledge-related processes in the identification, acquisition, sharing, distribution, use, retention, and growth of knowledge and in developing methods with the aim of managing knowledge processes better in the company. Advanced information technology enables knowledge-orientated methods ('enabling technologies') to be supported and put to good practical use. The acute lack of newcomers in the field of nuclear techniques and the narrowing financial situation are strengthening the GRS approach. To show the operational actions of knowledge management in a complete form a knowledge model has been introduced at GRS that puts the different fields of action into context with the normative and strategic goals. That model will be presented. A further section will illuminate the supporting means for practical knowledge management, whether these are procedures for the daily work or tools like the GRS Portal, the Document Management System or tools for online collaboration. Under its caption 'project oriented knowledge

  13. Measuring process and knowledge consistency

    DEFF Research Database (Denmark)

    Edwards, Kasper; Jensen, Klaes Ladeby; Haug, Anders

    2007-01-01

    When implementing configuration systems, knowledge about products and processes are documented and replicated in the configuration system. This practice assumes that products are specified consistently i.e. on the same rule base and likewise for processes. However, consistency cannot be taken...... for granted; rather the contrary, and attempting to implement a configuration system may easily ignite a political battle. This is because stakes are high in the sense that the rules and processes chosen may only reflect one part of the practice, ignoring a majority of the employees. To avoid this situation......, this paper presents a methodology for measuring product and process consistency prior to implementing a configuration system. The methodology consists of two parts: 1) measuring knowledge consistency and 2) measuring process consistency. Knowledge consistency is measured by developing a questionnaire...

  14. Information literacy and personal knowledge management

    DEFF Research Database (Denmark)

    Schreiber, Trine; Harbo, Karen

    2004-01-01

    The aim of the paper is to discuss a new subject called personal knowledge management and to compare it with the better-known concept information literacy. Firstly, the paper describes and discusses the course called personal knowledge management. People from three institutions, the Library...... the participants partly how to manage information in such a way that it supports a learning process, and partly how to negotiate with the colleagues about the information needs, locate the information, and mediate it in such a way that the colleagues will use it. At the end of the course the participants construct...... a ´knowledge map´, which constitutes the mediation of the information to the workplace. The course has got a very positively reception. Secondly, the paper compares the course of personal knowledge management with the concept of information literacy. There exist a number of different definitions of the last...

  15. The nuclear knowledge management: challenges and perspectives

    International Nuclear Information System (INIS)

    Gonzalez Garcia, Alejandro; Fernandez Rondon, Manuel

    2007-01-01

    The knowledge management has a one of its goals to keep and to drive the key organizational competence's to the development of products and services with high scientific and technological value, as proactive reply to a dynamic and complex environment. The International Atomic Energy Agency and nuclear institutions of Member Countries recognize that the pacific use of nuclear technology is supported on the nuclear knowledge collection and that its effective management is oriented to guarantee the continuos availability of scientific and technological information and high qualified people. Recently some nuclear Cuban institutions have started some projects to implement nuclear and organizational knowledge management process. In this paper some challenges and perspectives are presented for the nuclear knowledge management in Cuba and in the world context

  16. Increase Productivity Through Knowledge Management

    OpenAIRE

    Gavrikova, Nadezhda Aleksandrovna; Dolgikh, Irina Nikolaevna; Dyrina, E. N.

    2016-01-01

    Increase in competition level requires companies to improve the efficiency of work force use characterized by labor productivity. Professional knowledge of staff and its experience play the key role in it. The results of Extrusion Line operator's working time analysis are performed in this article. The analysis revealed that the reasons of working time ineffective use connected with inadequate information exchange and knowledge management in the company. Authors suggest the way to solve this ...

  17. Towards Knowledge Management for Smart Manufacturing.

    Science.gov (United States)

    Feng, Shaw C; Bernstein, William Z; Hedberg, Thomas; Feeney, Allison Barnard

    2017-09-01

    The need for capturing knowledge in the digital form in design, process planning, production, and inspection has increasingly become an issue in manufacturing industries as the variety and complexity of product lifecycle applications increase. Both knowledge and data need to be well managed for quality assurance, lifecycle-impact assessment, and design improvement. Some technical barriers exist today that inhibit industry from fully utilizing design, planning, processing, and inspection knowledge. The primary barrier is a lack of a well-accepted mechanism that enables users to integrate data and knowledge. This paper prescribes knowledge management to address a lack of mechanisms for integrating, sharing, and updating domain-specific knowledge in smart manufacturing. Aspects of the knowledge constructs include conceptual design, detailed design, process planning, material property, production, and inspection. The main contribution of this paper is to provide a methodology on what knowledge manufacturing organizations access, update, and archive in the context of smart manufacturing. The case study in this paper provides some example knowledge objects to enable smart manufacturing.

  18. KNOWLEDGE MANAGEMENT DI INSTANSI PEMERINTAH

    Directory of Open Access Journals (Sweden)

    Tri Pujadi

    2016-01-01

    Full Text Available Tujuan yang ingin dicapai adalah menyusun model manajemen pengetahuan di instansi pemerintahan. Kegiatan ini menggunakan metode deskriptif dengan menggunakan metode soft system methodology. Faktor yang mendukung keberhasilan kegiatan ini adalah tersedianya data dan informasi diberbagai instansi pemerintah dan swasta. sekaligus penguasaan metodologi dalam analisis. Persaingan internasional pada saat ini cenderung lebih ketat dan kompleks, untuk itu perlu dicari cara agar mendapatkan produk atau jasa yang diperlukan oleh masyarakat. Inovasi yang kreatif dapat meningkatkan pelayanan terhadap masyarakat yang memerlukannya. Sehingga unit-unit di pemerintahan sangat tergantung dari pengelolaan pengetahuan apakah akan terjadi siklus knowledge yaitu perpindahan dari tacit ke explicit knowledge dan ke tacit knowledge. Oleh karena itu pengelolaan knowledge (knowledge management ini menjadi penting bagi pengembangan pelayanan, karena masyarakat semakin kritis dan cerdas dan meningkatkan kemampuan sumber daya manusia bagi pemangku kepentingan.

  19. Knowledge Management and Innovation Policies

    Directory of Open Access Journals (Sweden)

    Jhonny Antonio Pabón Cadavid

    2016-12-01

    Full Text Available Implementation of knowledge management strategies and administration of intellectual capital defines the effectiveness of national innovation policies. This article analyses the intersection between national policies and organizational strategies to transfer value to the economy and society. It studies the recent scholarship related to this intersection. The article introduces and defines the main concepts that are relevant for the understanding of the topic. The article stresses that democratization of education and knowledge production should be part of the analysis of innovation models. The importance of intellectual capital valuation is highlighted with special emphasis on national and organizational policies regarding human capital, knowledge assets and education.

  20. BODIES OF KNOWLEDGE IN PROJECT MANAGEMENT AND PROJECT QUALITY MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Tamara Gvozdenovic

    2008-03-01

    Full Text Available One of the main trends is standardization of project management. Some of the most important bodies of knowledge in project management, which were created by professional associations for project management are given in this paper. The main of the project management, apart from minimization of time, resources and costs, is to finish the project in the required quality, i.e. it is very important during the whole process of project management to provide realizing the project without any deviations from the previously set quality standards. Basic processes of project quality management are: quality planning, quality assurance and quality control.

  1. Cross-Cultural Knowledge Management

    CERN Document Server

    Giudice, Manlio Del; Peruta, Maria Rosaria Della

    2012-01-01

    Cross-cultural knowledge management, an elusive yet consequential phenomenon, is becoming an increasingly essential factor in organizational practice and policy in the era of globalization. In order to overcome culturally shaped blind spots in conducting research in different settings, this volume highlights how the structuring of roles, interests, and power among different organizational elements, such as teams, departments, and management hierarchies (each comprised of members from different intellectual and professional backgrounds), generates various paradoxes and tensions that bring into

  2. Knowledge Management: A Model to Enhance Combatant Command Effectiveness

    Science.gov (United States)

    2011-02-15

    implementing the change that is required to achieve the knowledge management vision.43 The Chief Knowledge Management Officer ( KMO ) is overall responsible for...the processes, people/culture and technology in the organization. The Chief KMO develops policy and leads the organization’s knowledge management...integrates team. Reporting directly to the Chief KMO is the Chief Process Manager, Chief Learning Manager and Chief Technology Officer

  3. Planning and Nuclear Knowledge Management

    International Nuclear Information System (INIS)

    Grance Torales, V.L.; Lira, L.

    2016-01-01

    Full text: The present case aims to share the experience of the Intellectual Capital Section (ICS), part of Planning, Coordination and Control Department of the Argentine Atomic Energy Commission (CNEA) in its search for a sustainable knowledge management. Among the strategic objectives included in CNEA’s Strategic Plan (SP), is the development, preservation and transference of knowledge and experience. Under this framework, the role initially assumed by the ICS, consisted on the observation and diagnosis of the situation of the Institutional Human Capital (HC), through the study of the main characteristics of the staff of CNEA. The second stage of SP (2015–2025), which consisted of updating the HC data, the incorporation of the concept of “knowledge management” was approved by the authorities of the Institution. Based on this background, in 2016 the objectives of the ICS are aimed at organizing and coordinating a network of knowledge management that involves the entire organization. This new phase implies, among other things, the proposal of a knowledge management policy, interaction with other sectors of CNEA for implementation, analysis of the tools to be used, in order to determine a way and work style that suits the culture and structure of the organization. (author

  4. Knowledge Management and Reference Services

    Science.gov (United States)

    Gandhi, Smiti

    2004-01-01

    Many corporations are embracing knowledge management (KM) to capture the intellectual capital of their employees. This article focuses on KM applications for reference work in libraries. It defines key concepts of KM, establishes a need for KM for reference services, and reviews various KM initiatives for reference services.

  5. KNOWLEDGE MANAGEMENT CHALLENGES IN NEW BUSINESS DEVELOPMENT

    DEFF Research Database (Denmark)

    Jensen, Ole Kjeldal; Ahmed-Kristensen, Saeema; Jensen, Nevena

    2011-01-01

    The empirical study this paper is based upon, aimed to identify and describe knowledge management challenges, throughout the new business development process. This paper reports findings from the study, as well as the framework used for analysing the KM challenges, which can be applied to other...... in the early phases. Furthermore, two new roles of the early phase, besides instigating projects, were found. This study contributes to the development of support tools for knowledge management in industry and to research with a deeper understanding of the new business development process....... case studies for comparison. Six interviews and 2 full-day workshops, gathering the perspectives of 76 people from an energy-utilities company forms the empirical background of the study. Six categories of knowledge management challenges were identified and, within each, central issues were extracted...

  6. Knowledge Management Analysis: A Case Study

    Science.gov (United States)

    Mecha, Ezi I.; Desai, Mayur S.; Richards, Thomas C.

    2009-01-01

    It is imperative for businesses to manage knowledge and stay competitive in the marketplace. Knowledge management is critical and is a key to prevent organizations from duplicating their efforts with a subsequent improvement in their efficiency. This study focuses on overview of knowledge management, analyzes the current knowledge management in…

  7. Waves of Knowledge Management: The Flow between Explicit and Tacit Knowledge

    OpenAIRE

    Roxanne H. Stevens; Joshua Millage; Sondra Clark

    2010-01-01

    Problem statement: Knowledge Management (KM) is often equated with content management. Indeed, robust knowledge management processes include a database; but, information becomes knowledge when it is understood, manipulated and can become tied to a purpose or idea. By equating KM with content management and by equating the purpose of KM with predictability and control, companies may inadvertently de-emphasize knowledge creation and transfer. To keep pace with global market dynamics, an explici...

  8. Globalization And Knowledge Management In Projects

    Directory of Open Access Journals (Sweden)

    Bubel Dagmara

    2015-06-01

    Full Text Available Knowledge management is a field of management dealing with the use of knowledge, methods, and tools to effectively coordinate complex and unique projects. In accordance with this definition, project knowledge can be treated as a useful resource of information that allows projects to be implemented in compliance with its objectives: time, costs, and quality of results. Knowledge in the activity of an organization, including in the implementation of projects, has for many years been an area of interest to researchers, who confirmed its key importance for building permanent competitive advantages of companies and enterprises. In project management, this issue takes on a new character, as it is transferred to the field of dynamic, time restricted, temporary, and team-implemented projects. The aim of this paper is to present the results of a survey regarding the use of practices of knowledge management in projects in international organizations and to show that the concept of knowledge management in projects is a tool conducive to spreading the process of globalization.

  9. Using information technology to support knowledge conversion processes

    Directory of Open Access Journals (Sweden)

    2001-01-01

    Full Text Available One of the main roles of Information Technology in Knowledge Management programs is to accelerate the speed of knowledge transfer and creation. The Knowledge Management tools intend to help the processes of collecting and organizing the knowledge of groups of individuals in order to make this knowledge available in a shared base. Due to the largeness of the concept of knowledge, the software market for Knowledge Management seems to be quite confusing. Technology vendors are developing different implementations of the Knowledge Management concepts in their software products. Because of the variety and quantity of Knowledge Management tools available on the market, a typology may be a valuable aid to organizations that are looking for answers to specific needs. The objective of this article is to present guidelines that help to design such a typology. Knowledge Management solutions such as intranet systems, Electronic Document Management (EDM, groupware, workflow, artificial intelligence-based systems, Business Intelligence (BI, knowledge map systems, innovation support, competitive intelligence tools and knowledge portals are discussed in terms of their potential contributions to the processes of creating, registering and sharing knowledge. A number of Knowledge Management tools (Lotus Notes, Microsoft Exchange, Business Objects, Aris Toolset, File Net, Gingo, Vigipro, Sopheon have been checked. The potential of each category of solutions to support the transfer of tacit and/or explicit knowledge and to facilitate the knowledge conversion spiral in the sense of Nonaka and Takeuchi (1995 is discussed.

  10. [Creation and management of organizational knowledge].

    Science.gov (United States)

    Shinyashiki, Gilberto Tadeu; Trevizan, Maria Auxiliadora; Mendes, Isabel Amélia

    2003-01-01

    With a view to creating and establishing a sustainable position of competitive advantage, the best organizations are increasingly investing in the application of concepts such as learning, knowledge and competency. The organization's creation or acquisition of knowledge about its actions represents an intangible resource that is capable of conferring a competitive advantage upon them. This knowledge derives from interactions developed in learning processes that occur in the organizational environment. The more specific characteristics this knowledge demonstrates in relation to the organization, the more it will become the foundation of its core competencies and, consequently, an important strategic asset. This article emphasizes nurses' role in the process of knowledge management, placing them in the intersection between horizontal and vertical information levels as well as in the creation of a sustainable competitive advantage. Authors believe that this contribution may represent an opportunity for a reflection about its implications for the scenarious of health and nursing practices.

  11. Knowledge Management Design Using Collaborative Knowledge Retrieval Function

    OpenAIRE

    Suryadi, Kadarsah; Sigit Pramudyo, Cahyono

    2008-01-01

    Knowledge is a key word in the information age. Organizational knowledge provides businesses with a way to compete effectively and efficiently in the market. The performance of many organizations is determined more by their knowledge than their physical assets. Capturing and representing knowledge is critical in knowledge management. The spread of organizational knowledge has made a difficulty in sharing knowledge. This problem creates a longer learning cycle. This research proposes a web bas...

  12. Artificial intelligence and knowledge management

    OpenAIRE

    Hoesch, Hugo Cesar; Barcellos, Vânia

    2006-01-01

    This article intends to make an analysis about the Artificial Intelligence (AI) and the Knowledge Management (KM). Faced with the dualism mind and body how we be able to see it AI? It doesn’t intent to create identical copy of human being, but try to find the better form to represent all the knowledge contained in our minds. The society of the information lives a great paradox, at the same time that we have access to an innumerable amount of information, the capacity and the forms of its proc...

  13. Knowledge Pipeline: A Task Oriented Way to Implement Knowledge Management

    International Nuclear Information System (INIS)

    Pan Jiajie

    2014-01-01

    Concept of knowledge pipeline: There are many pipelines named by tasks or business processes in an organization. Knowledge contributors put knowledge to its corresponding pipelines. A maintenance team could keep the knowledge in pipelines clear and valid. Users could get knowledge just like opening a faucet in terms of their tasks or business processes

  14. Knowledge management in the engineering design environment

    Science.gov (United States)

    Briggs, Hugh C.

    2006-01-01

    The Aerospace and Defense industry is experiencing an increasing loss of knowledge through workforce reductions associated with business consolidation and retirement of senior personnel. Significant effort is being placed on process definition as part of ISO certification and, more recently, CMMI certification. The process knowledge in these efforts represents the simplest of engineering knowledge and many organizations are trying to get senior engineers to write more significant guidelines, best practices and design manuals. A new generation of design software, known as Product Lifecycle Management systems, has many mechanisms for capturing and deploying a wider variety of engineering knowledge than simple process definitions. These hold the promise of significant improvements through reuse of prior designs, codification of practices in workflows, and placement of detailed how-tos at the point of application.

  15. Ontologies, Knowledge Bases and Knowledge Management

    National Research Council Canada - National Science Library

    Chalupsky, Hans

    2002-01-01

    ...) an application called Strategy Development Assistant (SDA) that uses that ontology. The JFACC ontology served as a basis for knowledge sharing among several applications in the domain of air campaign planning...

  16. Overcoming Learning Barriers through Knowledge Management

    Science.gov (United States)

    Dror, Itiel E.; Makany, Tamas; Kemp, Jonathan

    2011-01-01

    The ability to learn highly depends on how knowledge is managed. Specifically, different techniques for note-taking utilize different cognitive processes and strategies. In this paper, we compared dyslexic and control participants when using linear and non-linear note-taking. All our participants were professionals working in the banking and…

  17. Knowledge Management for Sustainable Development: The Case ...

    African Journals Online (AJOL)

    This paper seeks to demonstrate that knowledge management (KM) is a function of sustainable development (SD). The authors define the two concepts and discuss both the factors that make for successful SD process and the challenges that characterize KM. The conclusion reached is hat KM is emerging as a powerful ...

  18. Green knowledge management to support environmental sustainability; Green knowledge management zur Unterstuetzung oekologischer Nachhaltigkeit

    Energy Technology Data Exchange (ETDEWEB)

    Dornhoefer, Mareike-Jessica

    2017-01-24

    Sustainability, environmental management and green initiatives are topics which gradually developed into trends since the late 1980s, not only in research institutions, but also in public and private organizations. While the usage of energy and other resources are increasing, these organizations search for new possibilities to reduce the economic, ecologic and social burdens and consequences of office and production environments for employees and nature. While certified environmental management systems were established already in the 1990s, green approaches and technologies are only about 10 years old and steadily developing. Decisions about a fitting strategy and the support of suitable measures inside an organization always require knowledge provided for the decision makers. Furthermore it is of importance to record the environmental consequences of the operational business and to not only record data and information, but to create a context and deduce the knowledge for future activities. Based on this situation, the work addresses the main research question of how �classical'' knowledge management might be further developed or transformed into Green Knowledge Management and how it addresses the goals of sustainability, especially ecological sustainability, environmental management and green approaches alike? The definition of Green Knowledge Management consists of five factors, which are discussed systematically, explored conceptually and documented with the help of practical examples. Different knowledge management models and their respective building blocks are analyzed to deduce how knowledge processes might interact with environmental ones as well as green aspects. Also different types of knowledge management systems are analysed for their application possibilities. A planning and decision making tool in form of a three dimensional cube, the ''Green Knowledge Management Cube'' is introduced on a conceptual level and documented

  19. Identifikasi Informasi perguruan tinggi negeri dengan model knowledge management

    Directory of Open Access Journals (Sweden)

    Abu Anwar

    2014-08-01

    Full Text Available In theory and practice, knowledge management (knowledge management is part of the strategy implementation process. Knowledge management is a systematic action to identify, document, and distribute all Solving. The involvement of administrative management knowledge, both top level, middle, or bottom becomes a very important thing. Well in detecting the problem, generating solutions, evaluating the decision to apply the knowledge that has been tested as a product and service in the implementation of strategy. This activity can be used to make the issues become clearer and under proper supervision. Despite the heavy dotted knowledge management to “technology“, in this case the role of “man“ needs to be taken into account in order to complete the process of knowledge management integrating various angles between technology, human strategies through four areas to view. However, the hypothesis of cause and effect of the method can be used as a basis for understanding knowledge management and implementation.

  20. Home Environment Service Knowledge Management System

    DEFF Research Database (Denmark)

    Zhang, Jiang; Rossello Busquet, Ana; Soler, José

    2011-01-01

    This paper makes three contributions to assist households to control their home devices in an easy way and to simplify the software installation and configuration processes across multi-vendor environments. First, a Home Environment Service Knowledge Management System is proposed, which is based...... on the knowledge implemented by ontology and uses the inference function of reasoner to find out available software services according to household requests. Second, this paper provides a concrete methodology to exploit and acquire conflict-free information from ontology knowledge by using a reasoner. At last......, a strategy of calculating the sequence of service dependency hierarchy is proposed by this paper....

  1. Knowledge Management within the Medical University.

    Science.gov (United States)

    Rauzina, Svetlana Ye; Tikhonova, Tatiana A; Karpenko, Dmitriy S; Bogopolskiy, Gennady A; Zarubina, Tatiana V

    2015-01-01

    The aim of the work is studying the possibilities of ontological engineering in managing of medical knowledge. And also practical implementation of knowledge management system (KMS) in medical university. The educational process model is established that allows analyzing learning results within time scale. Glossary sub-system has been developed; ontologies of educational disciplines are constructed; environment for setup and solution of situational cases is established; ontological approach to assess competencies is developed. The possibilities of the system for solving situation tasks have been described. The approach to the evaluation of competence has been developed.

  2. APPLIED KNOWLEDGE MANAGEMENT IN SMALL DESIGN FIRMS: CASE STUDY

    Directory of Open Access Journals (Sweden)

    Christian Donin

    2016-09-01

    Full Text Available Knowledge is the new strategic imperative of organizations. The ability to manage knowledge is a crucial part of any organizations operational processes. The creation and diffusion of knowledge have become ever more important factors in competitiveness. This paper investigates the Knowledge Management and flow information and in small design firms. It is divided into three main parts. The first part of this paper describes the importance of Knowledge Management for organizations are described together with responsibilities needed to ensure successful Knowledge Management implementations and the Spiral of Organizational Knowledge Creation conception. The second part approaches literature available about process and organizational structure and information flow related to Brazilian design firms. Finally, this paper presents a case study of small design office of Civil Engineering identifying organizational process, verifying the types of communication practices and identifying the types of dynamic process of The Spiral of Organizational Knowledge Creation, KM strategy and dynamic through Knowledge Transfer.

  3. Knowledge Management: Trends and Challenges

    Directory of Open Access Journals (Sweden)

    Ljubo Đula

    2010-07-01

    Full Text Available The main theme of this paper is based on the principle goal of the European Union, which is “to become the most competitive and dynamic knowledge-based economy in the world, capable of sustainable economic growth with more and better jobs and greater social cohesion”. The competitive advantage of the “new economy” has been transferred from material and financial resources to non-material and non-financial goods. The crucial challenge for the 21st century company is defining, evaluating, improving, appraisal and management of knowledge. Intellectual capital is the fundamental lever, the basic resource, the underlying potential, the underlying factor of all the elements, i.e. of the business system vertically. Special attention is paid to the intellectual capital as the synergy element of the business system, which can bring about vertical integration. Every company has at its disposal knowledge, abilities, values and recognisability that can be turned into value. If managing with that resource can contribute to a competitive advantage, productivity increase and market value increase, then it is no longer a choice, but a necessity. Because of that, the question is not whether it is necessary to manage intellectual capital, but how to do it.

  4. SOCIAL CRM FOR CUSTOMER KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Dorota Buchnowska

    2014-12-01

    Full Text Available The recent development and expansion of Web 2.0 technologies have created remarkable opportunities for Customer Knowledge Management (CKM. The goals of this paper are to analyze how organizations can apply Social CRM (social technologies integrated with traditional CRM systems systems for CKM and to investigate what benefits they may derive from the use of social technologies. To achieve these objectives, the article shows the concept of Social CRM, differences between CRM and SCRM, and a review of CKM models presented in the literature. Then, there are indicated the possibilities of using SCRM solutions in the processes of customer knowledge management, and there are presented examples of the use of different types of social media in the management of different types of customer knowledge.

  5. Knowledge management in learning communities

    NARCIS (Netherlands)

    Guizzardi-Silva Souza, R.; Wagner, G.; Aroyo, L.M.

    Collaborative learning motivates active participation of individuals in their learning process, which often results in the attaining of creative and critical thinking skills. In this way, students and teachers are viewed as both providers and consumers of knowledge gathered in environments where

  6. KNOWLEDGE MANAGEMENT IN A COMPANY

    Directory of Open Access Journals (Sweden)

    Petrică Stoica

    2013-12-01

    Full Text Available All organisations are primarily interested in maintaining and increasing intellectual capital assets, and knowledge management represents only a manner of supporting the satisfaction of this interest and of laying stress on this type of assets. A mistaken conception, according to which at the level of a company there is a finite knowledge store that can be “managed”, reflects nothing but the fact that, at the beginning, many companies have overlooked the general aim of their business. The intangible part is immaterial, difficult to describe, quantify and measure. The intangible asset has and creates value and that is why the evaluation of intellectual property does not represent a simple activity. From a modern viewpoint, organisational learning does not consist only in obtaining new knowledge, but also considers its employment in carrying out the activities of the company, and so it contributes to the generation of new knowledge. The success of companies depends on the personnel’s ability to understand, manipulate and develop information. In case of epistemic economy, the improvement of the innovation capacity, the creation of value and wealth are based on the division of knowledge.

  7. Knowledge Management in Nuclear Medicine

    International Nuclear Information System (INIS)

    Abaza, A.

    2017-01-01

    The last two decades have seen a significant increase in the demand for medical radiation services following the introduction of new techniques and technologies that has led to major improvements in the diagnosis and treatment of human diseases. The diagnostic and therapeutic applications of nuclear medicine techniques play a pivotal role in the management of these diseases, improving the quality of life of patients by means of an early diagnosis allowing opportune and proper therapy. On the other hand, inappropriate or unskilled use of these technologies can result in potential health hazards for patients and staff. So, there is a need to control and minimize these health risks and to maximize the benefits of radiation in medicine. The present study aims to discuss the role of nuclear medicine technology knowledge and scales in improving the management of patients, and raising the awareness and knowledge of nuclear medicine staff regarding the use of nuclear medicine facilities. The practical experience knowledge of nuclear medicine staff in 50 medical centers was reviewed through normal visiting and compared with the IAEA Published documents information. This review shows that the nuclear medicine staff has good technology knowledge and scales during managing patients as compared to IAEA Published information regarding the radiation protection measures and regulation. The outcome of the study reveals that competent authority can improve radiation safety in medical settings by developing and facilitating the implementation of scientific evidence-based policies and recommendations covering nuclear medicine technology focusing in the public health aspects and considering the risks and benefits of the use of radiation in health care. It could be concluded that concerted and coordinated efforts are required to improve radiation safety, quality and sustain ability of health systems

  8. Data warehousing: toward knowledge management.

    Science.gov (United States)

    Shams, K; Farishta, M

    2001-02-01

    With rapid changes taking place in the practice and delivery of health care, decision support systems have assumed an increasingly important role. More and more health care institutions are deploying data warehouse applications as decision support tools for strategic decision making. By making the right information available at the right time to the right decision makers in the right manner, data warehouses empower employees to become knowledge workers with the ability to make the right decisions and solve problems, creating strategic leverage for the organization. Health care management must plan and implement data warehousing strategy using a best practice approach. Through the power of data warehousing, health care management can negotiate bettermanaged care contracts based on the ability to provide accurate data on case mix and resource utilization. Management can also save millions of dollars through the implementation of clinical pathways in better resource utilization and changing physician behavior to best practices based on evidence-based medicine.

  9. Knowledge management in support of enterprise risk management

    OpenAIRE

    Rodriguez, Eduardo; Edwards, John S.

    2014-01-01

    Risk management and knowledge management have so far been studied almost independently. The evolution of risk management to the holistic view of Enterprise Risk Management requires the destruction of barriers between organizational silos and the exchange and application of knowledge from different risk management areas. However, knowledge management has received little or no attention in risk management. This paper examines possible relationships between knowledge management constructs relate...

  10. Knowledge Management for Command and Control

    National Research Council Canada - National Science Library

    Ceruti, Marion G; Wilcox, Dwight R; Power, Brenda J

    2004-01-01

    This paper highlights some major trends and developments in knowledge management with particular emphasis on knowledge capturing and authoring, and how this technology can be combined with intelligent...

  11. Knowledge management: implications for human service organizations.

    Science.gov (United States)

    Austin, Michael J; Claassen, Jennette; Vu, Catherine M; Mizrahi, Paola

    2008-01-01

    Knowledge management has recently taken a more prominent role in the management of organizations as worker knowledge and intellectual capital are recognized as critical to organizational success. This analysis explores the literature of knowledge management including the individual level of tacit and explicit knowledge, the networks and social interactions utilized by workers to create and share new knowledge, and the multiple organizational and managerial factors associated with effective knowledge management systems. Based on the role of organizational culture, structure, leadership, and reward systems, six strategies are identified to assist human service organizations with implementing new knowledge management systems.

  12. Understanding dynamic capabilities through knowledge management

    DEFF Research Database (Denmark)

    Nielsen, Anders Paarup

    2006-01-01

    In the paper eight knowledge management activities are identified; knowledge creation, acquisition, capture, assembly, sharing, integration, leverage and exploitation. These activities are assembled into the three dynamic capabilities of knowledge development, knowledge (re......)combination and knowledge use. The dynamic capabilities and the associated knowledge management activities create flows to and from the firm’s stock of knowledge and they support the creation and use of organizational capabilities....

  13. Knowledge Management in Projects: Insights from two Perspectives

    DEFF Research Database (Denmark)

    Christensen, Karina Skovvang; Bukh, Per Nikolaj

    2009-01-01

    The article focuses on how managerial options in relation to development and sharing of knowledge in projects can be extended by analysing project management from two different, but complementary, knowledge management perspectives: an artefact-oriented and a process-oriented perspective. Further......, the article examines how a similar project management model is used in two different organisations and how its role in knowledge management differs dependent on other knowledge management initiatives and how the production processes are structured. Following the artefact-oriented perspective, the explicit...... dimension of knowledge can be captured, retrieved and reused using knowledge management systems. From the process-oriented perspective, focus is on the tacit or implicit dimension of knowledge and the context for understanding the information is more important. It is concluded that if a company offers...

  14. Knowledge management in Portuguese healthcare institutions.

    Science.gov (United States)

    Cruz, Sofia Gaspar; Ferreira, Maria Manuela Frederico

    2016-06-01

    Knowledge management imposes itself as a pressing need for the organizations of several sectors of the economy, including healthcare. to evaluate the perception of healthcare institution collaborators in relation to knowledge management in the institution where they operate and analyze the existence of differences in this perception, based on the institution's management model. a study conducted in a sample consisting of 671 collaborators from 10 Portuguese healthcare institutions with different models of management. In order to assess the knowledge management perception, we used a score designed from and based on items from the scores available in the literature. the perception of moderate knowledge management on the healthcare institutions and the statistically significant differences in knowledge management perception were evidenced in each management model. management knowledge takes place in healthcare institutions, and the current management model determines the way staff at these institutions manage their knowledge.

  15. Knowledge Management Experience in Kosovo Organizations

    Directory of Open Access Journals (Sweden)

    MSc. Drita Kacandolli-Gjonbalaj

    2014-06-01

    Full Text Available This paper is an empirical study, the findings of which reflect the experience gathered in knowledge management in Kosovo organizations. The main goal of this paper was to identify the realistic situation, and recommend instruments for a more effective knowledge management in Kosovo organizations. The findings of the empirical study have found inefficiency in knowledge management by organizations in Kosovo. A research was undertaken for this study, thereby directly interviewing representatives of 102 organizations in Kosovo.The research was undertaken during the period January-February 2013. Findings of the research show that most of the organizations in Kosovo are dominated by a random approach to knowledge assessment in personnel. This is the opinion of 83,3% of respondents in foreign organizations and institutions, 58,3% of respondents in education institutions, 53,8% of interviewees in state institutions, 47,4% of respondents in business organizations, and 34,8% of interviewees in the Privatization Agency of Kosovo (regional units and other operational units. The main statistical model used in this study was the ChiSquare, Asymp. Sig test (2 single-way and V. Cramer’s. Records were processed with the Statistical Package for Social Science (SPSS. The main recommendation of this paper is the following: essential changes are required in managers’ behaviour in terms of knowledge management, thereby fostering and motivating their subordinates to engage in change and new approaches in Kosovo organizations.

  16. Nuclear knowledge management overview at EDF

    International Nuclear Information System (INIS)

    Ballay, J.; Vannieuwenhuyse, J.

    2004-01-01

    This paper gives an overview of knowledge management practices in the French nuclear generation park. The study was initially partnered by one of the 19 Nuclear Power-plants, located at Golfech near Toulouse, and then extended to a more general overview. Golfech is a 650 people unit, from which 25 of them were interviewed to carry out the study. These staffs were made of managers, experts, seniors and juniors, all of them being working at Golfech in the different skills for nuclear generation needs: driving, engineering, maintenance, safety, environment, etc. They were questioned about their practices, tools and organisations concerning creating, sharing, transferring, and renewing knowledge. The study shows that professional knowledge is fundamentally made of four levels, which are embedded, by specific leverages and experiences. The first level is made of the 'basic knowledge' which is required in every job, especially for juniors. It is delivered by the means of Human Resources and education systems: Recruitment, Learning and Training, Simulators, juniors mentoring, and Competencies management processes. These systems are thus the first category of KM processes. The second level of knowledge is the 'technical knowledge', that is codified in the procedures, norms, and all the technical specifications. This knowledge has grown up for 4 decades, by a special KM process called return on experience. This KM process is driven by a systematic way. Every technical problem is registered, analysed, and evaluated by experts and managers networks, and discussed with other stakeholders, so that recommendations can be held on at a national level. This return on experience process is a collective learning process, very efficient for safety and performance of the French nuclear park. By this process, the explicit knowledge of the last 3 decades is stored in a large knowledge base made of 10,000 documents a year. It is important to notice that, due to its explicit and collective

  17. Congruent Knowledge Management Behaviors as Discriminate Sources of Competitive Advantage

    Science.gov (United States)

    Magnier-Watanabe, Remy; Senoo, Dai

    2009-01-01

    Purpose: While knowledge management has been shown to be a strategic source of competitive advantage, processes designed to enhance the productivity of knowledge do not, however, equally contribute to the organization's capabilities. Consequently, this research aims to focus on the relationship between each mode of the knowledge management process…

  18. Designing Knowledge Map for Knowledge Management projects Using Network Analysis

    Directory of Open Access Journals (Sweden)

    heidar najafi

    2017-09-01

    Full Text Available In this research knowledge management has been studied as an interdisciplinary area. We aim to find an answer for this question that "what are the scientific structure and knowledge map of knowledge management projects regarding these two aspect of subject areas and keywords. For this purpose, nearly 40000 scientific documents including knowledge management as one of their keywords were selected from Scopus database and were studied in various subject areas. In this research,bar charts have been drawn for each index of subject areas and keywords. Besides, using Co-occurrence matrix, adjacency graphs were drawn and then clustered using Average-Link algorithm. Bar charts and graphs were drawn using R and Excel software. The results of this research showed that among the researches on knowledge management in the world, the most relevant scientific fields to knowledge management are Computer Sciences with 32.5%, Business, Management and Accounting with 14.5%, Engineering with 13.7%, Decisive Sciences with 12.6%, Mathematics with 7.07%, and Social Sciences with 6.63%, respectively. The most keywords collocate with knowledge management in the world are Human-Computer Interaction, Information Management, Systems Management, Information Technology, Manufacturing, Acquisition of Knowledge, Semantics, Knowledge Transfer, Ontology and Information Retrieval.

  19. Applications of Ontologies in Knowledge Management Systems

    Science.gov (United States)

    Rehman, Zobia; Kifor, Claudiu V.

    2014-12-01

    Enterprises are realizing that their core asset in 21st century is knowledge. In an organization knowledge resides in databases, knowledge bases, filing cabinets and peoples' head. Organizational knowledge is distributed in nature and its poor management causes repetition of activities across the enterprise. To get true benefits from this asset, it is important for an organization to "know what they know". That's why many organizations are investing a lot in managing their knowledge. Artificial intelligence techniques have a huge contribution in organizational knowledge management. In this article we are reviewing the applications of ontologies in knowledge management realm

  20. Knowledge Resources - A Knowledge Management Approach for Digital Ecosystems

    Science.gov (United States)

    Kurz, Thomas; Eder, Raimund; Heistracher, Thomas

    The paper at hand presents an innovative approach for the conception and implementation of knowledge management in Digital Ecosystems. Based on a reflection of Digital Ecosystem research of the past years, an architecture is outlined which utilizes Knowledge Resources as the central and simplest entities of knowledge transfer. After the discussion of the related conception, the result of a first prototypical implementation is described that helps the transformation of implicit knowledge to explicit knowledge for wide use.

  1. Managing knowledge and information on nuclear safety

    International Nuclear Information System (INIS)

    Hahn, L.

    2005-01-01

    Described is the management of nuclear safety knowledge through education networks, knowledge pool, sharing, archiving and distributing the knowledge information. Demonstrated is the system used at Gesellschaft fuer Anlagen-und Reaktorsicherheit

  2. Knowledge management toboost productivity in manufacturing ...

    African Journals Online (AJOL)

    Knowledge management toboost productivity in manufacturing. ... Journal of Fundamental and Applied Sciences ... The assessment tool is an important factor because knowledge management has a deep relationship with performance ...

  3. knowledge management practices in higher learning institutions

    African Journals Online (AJOL)

    user

    Knowledge Management (KM) Practices in Institutions of Higher Learning in .... quality and skills to cope with the labour market demands. .... Total. 44. 100.0. Source: Field Data (2012/13). Staff's Level of Awareness of Knowledge Management.

  4. Knowledge management in nuclear power plants

    International Nuclear Information System (INIS)

    Cal, C. de la; Barasoain, F.; Buedo, J. L.

    2013-01-01

    This article aims to show the importance of knowledge management from different perspectives. In this first part part of the article, the overall approach that performs CNAT of knowledge management is described. In the second part, a specific aspect of knowledge management in ANAV, tacit knowledge transfer is showed. finally, the third part discusses the strategies and actions that are followed in CNCO for knowledge management. All this aims to show an overview of knowledge management held in the Spanish Nuclear Power Plants. (Author)

  5. Knowledge Management Challenges For Global Business

    OpenAIRE

    Veli Denizhan Kalkan

    2011-01-01

    Managing organizational knowledge effectively is a prerequisite for securing competitive advantages in the global marketplace. The field of knowledge management brings out important challenges for global business practices. Based on a comprehensive academic and popular literature review, this paper identifies six main knowledge management challenges faced by global business today. These are developing a working definition of knowledge, dealing with tacit knowledge and utilization of informati...

  6. Personal Knowledge Management for Employee Commoditization

    Science.gov (United States)

    Schild, Susie A.

    2013-01-01

    Knowledge management thinking has resulted in the perception that the organization is the relevant beneficiary of knowledge. Individual approaches to and experiences with personal knowledge management are not well documented in empirical studies, which uncovered the specific problem that the situatedness of knowledge worker contemporaries within…

  7. Cross-industry standard process for data mining is applicable to the lung cancer surgery domain, improving decision making as well as knowledge and quality management.

    Science.gov (United States)

    Rivo, Eduardo; de la Fuente, Javier; Rivo, Ángel; García-Fontán, Eva; Cañizares, Miguel-Ángel; Gil, Pedro

    2012-01-01

    The aim of this study was to assess the applicability of knowledge discovery in database methodology, based upon data mining techniques, to the investigation of lung cancer surgery. According to CRISP 1.0 methodology, a data mining (DM) project was developed on a data warehouse containing records for 501 patients operated on for lung cancer with curative intention. The modelling technique was logistic regression. The finally selected model presented the following values: sensitivity 9.68%, specificity 100%, global precision 94.02%, positive predictive value 100% and negative predictive value 93.98% for a cut-off point set at 0.5. A receiver operating characteristic (ROC) curve was constructed. The area under the curve (CI 95%) was 0.817 (0.740- 0.893) (p CRISP-DM process model is very suitable for lung cancer surgery analysis, improving decision making as well as knowledge and quality management.

  8. Knowledge management in a project-oriented organization

    DEFF Research Database (Denmark)

    Christensen, Karina

    2003-01-01

    Knowledge management is seen as a metaphorical perspective on management where the managerial focus depends on the epistemological standpoint taken. An identification of three epistemological perspectives accommodates the main body of literature on knowledge management: an artifact oriented...... epistemology that focuses on explicit knowledge, a process oriented epistemology focusing on both tacit and explicit knowledge and the interaction of these types of knowledge and an autopoietic epistemology where knowledge basically always has a tacit dimension. Based on a study of knowledge management...... in the Danish company Crisplant, the paper shos how the three epistemologies bring different aspects of managerial practice forward. By comparing the characteristics of knowledge, the nature of knowledge management activities, how konwledge is created and share it is concluded that awareness of the implications...

  9. Designing a fuzzy expert system for selecting knowledge management strategy

    Directory of Open Access Journals (Sweden)

    Ameneh Khadivar

    2014-12-01

    Full Text Available knowledge management strategy is mentioned as one of the most important success factors for implementing knowledge management. The KM strategy selection is a complex decision that requires consideration of several factors. For evaluation and selection of an appropriate knowledge management strategy in organizations, many factors must be considered. The identified factors and their impact on knowledge management strategy are inherently ambiguous. In this study, an overview of theoretical foundations of research regarding the different knowledge management strategies has been done And factors influencing the knowledge management strategy selection have been extracted from conceptual frameworks and models. How these factors influence the knowledge management strategy selection is extracted through the fuzzy Delphi. Next a fuzzy expert system for the selection of appropriate knowledge management strategy is designed with respect to factors that have an impact on knowledge management strategy. The factors which influence the selection of knowledge management strategy include: general business strategy, organizational structure, cultural factors, IT strategy, strategic human resource management, social level, the types of knowledge creation processes and release it. The factors which influence the knowledge management strategy selection include: business strategy general, organizational structure, cultural factors, IT strategy, human resource management strategies, socialization level, knowledge types and its creation and diffusion processes. According to identified factors which affect the knowledge management strategy, the final strategy is recommended based on the range of human-oriented and system-oriented by keep the balance of explicit and implicit knowledge. The Designed system performance is tested and evaluated by the information related to three Iranian organization.

  10. Knowledge Transfer in Collaborative Knowledge Management: A Semiotic View

    Directory of Open Access Journals (Sweden)

    Norbert Jastroch

    2010-12-01

    Full Text Available Codification and transfer of knowledge is essential in the practice of knowledge management. Theoretical knowledge, like scientific theories and models, by nature comes in coded representation for the explicit purpose of transfer. Practical knowledge, as involved frequently in engineering or business operations, however, is a priori uncoded, making transfer for further use or the generation of new knowledge difficult. A great deal of systems engineering effort in recent years has been focused on resolving issues related to this sort of knowledge transfer. Semantic technologies play a major role in here, along with the development of ontologies. This paper presents a semiotic perspective on transfer of knowledge within collaborations.

  11. Managing opportunities in the global knowledge society

    DEFF Research Database (Denmark)

    Nielsen, Sven Hvid

    2007-01-01

    It is commonplace these days to say that knowledge is the most critical asset to be managed. Yet not many people - particularly not practitioners - invest very much time in learning about what knowledge really is and how different knowledge management (KM) is from information management (IM...

  12. Implementation of Knowledge Management in Organizations

    Science.gov (United States)

    Winkler, Katrin; Mandl, Heinz

    2007-01-01

    In the context of learning implementation of new ideas e.g. knowledge management in organizations often is neglected. Concerning knowledge management measures we demonstrate its implementation in organizations. A theoretical framework was developed showing the necessary basic conditions for implementing knowledge management. Subsequently we…

  13. Nuclear knowledge and information management in Croatia

    International Nuclear Information System (INIS)

    Pleslic, S.; Novosel, N.

    2004-01-01

    Since the IAEA was authorized for exchange of technical and scientific information on peaceful uses of atomic energy, it established INIS in 1970 as an international bibliographic database in nuclear field and in nuclear related areas. All Member States, which are at different levels of technological development, could derive benefits from INIS output products and get the support from the IAEA in systematic knowledge preservation and information exchange. Intention is the transferring of practical experience to the younger generation and the archiving of important information. Croatia is successfully involved in activities in knowledge and information management from 1994 when joined INIS. Accumulation of knowledge including technical information in databases and documents, and knowledge of scientists, engineers, researchers and technicians is base for the use of nuclear technology. Nuclear knowledge and information exchange are important for process of decision-making. Thanks to development and application of new information technologies within INIS information management framework, Members improve the collection, production and dissemination of nuclear knowledge and information. (author)

  14. Knowledge management performance methodology regarding manufacturing organizations

    Science.gov (United States)

    Istrate, C.; Herghiligiu, I. V.

    2016-08-01

    The current business situation is extremely complicated. Business must adapt to the changes in order (a) to survive on the increasingly dynamic markets, (b) to meet customers’ new request for complex, customized and innovative products. In modern manufacturing organizations it can be seen a substantial improvement regarding the management of knowledge. This occurs due to the fact that organizations realized that knowledge and an efficient management of knowledge generates the highest value. Even it could be said that the manufacturing organizations were and are the biggest beneficiary of KM science. Knowledge management performance (KMP) evaluation in manufacturing organizations can be considered as extremely important because without measuring it, they are unable to properly assess (a) what goals, targets and activities must have continuity, (b) what must be improved and (c) what must be completed. Therefore a proper KM will generate multiple competitive advantages for organizations. This paper presents a developed methodological framework regarding the KMP importance regarding manufacturing organizations. This methodological framework was developed using as research methods: bibliographical research and a panel of specialists. The purpose of this paper is to improve the evaluation process of KMP and to provide a viable tool for manufacturing organizations managers.

  15. A Knowledge Management Strategy To Achieve Organisation Competitiveness

    Directory of Open Access Journals (Sweden)

    Dr. St. Sukmawati.

    2015-08-01

    Full Text Available The purpose of this research is to study the influence of organizational environment on the selection of knowledge management strategies. The research focuses particularly on the relationship between business and knowledge management strategy and the success of the knowledge management initiatives. This research is a case study researching 2 South Sulawesi banking companies. The knowledge management initiatives were categorized by six criteria objectives processes problems content strategy knowledge type and their fit with the respective business strategy of the organizational unit was evaluated. The findings in this research suggest a relationship between the success of knowledge management and the alignment of knowledge management and business strategy. The research also shows that an organization whose business strategy requires process efficiency should rely primarily on a codification strategy. An organization whose business strategy requires productprocess innovation should rely primarily on a personalization strategy. The most successful knowledge management projects were driven by a strong business need and with the goal to add value to the organizational unit operations. The research shows there are limitations due to the qualitative nature of the research logical rather than statistical conclusions small sample size and subjectivity of interpretations. The research sees that a manager should be aware of the objectives and business processes of the organizational unit and chooses the knowledge management strategy and objective in accordance to the business strategy and objective. Originalityvalue. The research enhances understanding about the influence of organizational environment factors on the success of knowledge management initiatives.

  16. Robustness of a Distributed Knowledge Management Model

    DEFF Research Database (Denmark)

    Pedersen, Mogens Kühn; Larsen, Michael Holm

    1999-01-01

    Knowledge management based on symmetric incentives is rarely found in literature. A knowledge exchange model relies upon a double loop knowledge conversion with symmetric incentives in a network. The model merges specific knowledge with knowledge from other actors into a decision support system...

  17. Knowledge management and the elephant

    International Nuclear Information System (INIS)

    Marcus, G.H.

    2004-01-01

    Full text: I am pleased that NEA is a sponsor of this important conference and that I have been given the opportunity to welcome all of you on behalf of NEA. Knowledge management has been a personal interest of mine for some time now, and I have been gratified to see the increasing interest in this area. This international conference is therefore most timely, and by drawing in experts from across the spectrum of knowledge management, has the potential to help integrate different aspects of this field, and thereby help chart its future course. I would like to try to set the stage for your meeting by posing a few issues that I hope you will consider during the course of this conference.1 Discussing knowledge management sometimes reminds me a little of the parable of the blind men and the elephant - or, if I may be politically correct, of the visually challenged people and the elephant. In this story, a number of sightless men approach an elephant and touch it in different places. 'Ah,' says the first, who is touching the elephant's massive leg, 'An elephant looks like a tree.' 'No,' objects the second, who is holding the ear, 'The elephant is clearly like a giant fan.' 'Come, come,' chides a third, who has grabbed the elephant by its trunk, 'The elephant most resembles a snake.' Others, touching the side of the animal conclude it is like a wall, or feeling the tusk believe it resembles a spear, or grasping the tail likens it to a rope.2 Likewise, in my discussions on knowledge management (KM), I come away with a sense that different nuclear communities have somewhat different perceptions of what it is, and therefore, of what the issues or problems are. For educators, KM is education, and the most important need is to develop the right academic courses to train the next generation of nuclear professionals. Corporate management sees KM in terms of its strategic market advantages, and considers the passing on of corporate knowledge a major need. In some parts of the

  18. Practical examples of how knowledge management is addressed in Point Lepreau heat transport ageing management programs

    International Nuclear Information System (INIS)

    Slade, J.; Gendron, T.; Greenlaw, G.

    2009-01-01

    In the mid-1990s, New Brunswick Power Nuclear implemented a Management System Process Model at the Point Lepreau Generating Station that provides the basic elements of a knowledge management program. As noted by the IAEA, the challenge facing the nuclear industry now is to make improvements in knowledge management in areas that are more difficult to implement. Two of these areas are: increasing the value of existing knowledge, and converting tacit knowledge to explicit knowledge (knowledge acquisition). This paper describes some practical examples of knowledge management improvements in the Point Lepreau heat transport system ageing management program. (author)

  19. Knowledge Management – the Key Resource in the Knowledge Economy

    Directory of Open Access Journals (Sweden)

    Domingo NEVADO PEÑA

    2010-06-01

    Full Text Available The influence of global information and communication technology changes and globalization have transformed our society by favoring the economy and innovation as key driver of global competition. Creation and exploitation of knowledge has become key resource in the new economy. All advanced economies are technologically knowledgebased economy. Many of today's managers and their employees, still guided by the definition given by Francis Bacon (1597 “Knowledge is power” instead of “sharing and managing knowledge is power”. Knowing taken alone may not bring value if not shared before and then managed in an efficient manner. This article seeks to demonstrate what knowledge, what the knowledge management is and what are its main implications in the new economy, a knowledge-based economy.

  20. Effective knowledge management as basis for holistic knowledge engineering – Knowledge as the key asset of an organization

    Directory of Open Access Journals (Sweden)

    Svetlana Lazović

    2013-03-01

    Full Text Available In knowledge management , human resources are in the foreground and their value is constantly rising. In the eyes of modern managers knowledge is the key asset of an organization. Effective management and management of knowledge processes are central preoccupations of modern managers and, at the same time, the most prominent feature of a knowledge-based organization. Like innovation and creativity, knowledge needs to be encouraged and treated with due care. Commitment to acquisition of new knowledge depends on how the interpersonal relationships are managed in an organization, therefore, those responsible for knowledge processes, the so-called modern knowledge managers, will develop partnership relation- ships with all members of their organization. In the core of such partnerships lie competences of individual employees and their creative application of knowledge. By encouraging learning, discussions and opinion exchange as well as personal and professional growth of their employees, management in knowledge-based organizations is improving the quality of work, and consequently, generation of new knowledge and their organization’s competitive advantage.

  1. Participative knowledge management to empower manufacturing workers

    DEFF Research Database (Denmark)

    Campatelli, Gianni; Richter, Alexander; Stocker, Alexander

    2016-01-01

    skills. In this paper, the authors suggest a participative knowledge management approach to empower manufacturing workers. Starting from a comprehensive empirical analysis of the existing work practices in a manufacturing company, the authors have developed and validated a knowledge management system...... prototype. The prototype is aimed for training, problem solving, and facilitating the discovery, acquisition, and sharing of manufacturing knowledge. The conducted evaluation of the prototype indicates that workers' skills and level of work satisfaction will increase since the knowledge management system...

  2. Managing Intellectual Capital in Knowledge Economy

    OpenAIRE

    Mercier-Laurent, Eunika

    2014-01-01

    Part 4: Components of Knowledge Flow; International audience; Strategic Knowledge Management considers Intellectual Capital (IC) as roots of all organizations activities. The success of organizations strongly depends on the way they manage all facets of knowledge and skills. Artificial Intelligence brought some methods and techniques for handling intellectual assets of companies, expertise management, knowledge transfer and training. This paper presents an overview of experiences and research...

  3. Trust, Knowledge Creation and Mediating Effects of Knowledge Transfer Processes

    Directory of Open Access Journals (Sweden)

    Anna Sankowska

    2016-01-01

    Full Text Available This paper investigates how organizational trust contributes to knowledge transfer processes and knowledge creation both directly and indirectly. The mediation analyses were used. The findings using cross-sectional data from Polish companies suggest a new way of thinking in respect of how crucial is trust to creation of knowledge unconnected to organizational memory.

  4. KNOWLEDGE MANAGEMENT AND INTELLECTUAL CAPITAL MANAGEMENT COUPLED TO QUALITY MANAGEMENT SYSTEM LEAD TO BUSINESS SUCCESS

    Directory of Open Access Journals (Sweden)

    Stevan Živojinović

    2009-03-01

    Full Text Available From the vantage point of contemporary management paradigm shift and new knowledge-based economy, we underscore the importance of relations and support of quality management system - QMS (according to ISO 9001 standard for management of knowledge and intellectual capital. QMS implementation, documenting, application, maintenance and continuous improvement, as a catalyst of effective organization management, provides a foundation for effective knowledge management and intellectual capital enlargement, via knowledge, skills, management systems, procedures, information and product flow, culture, inovation, relations with customers and other stakeholders. Simultaneous implementation and dynamic interaction of these advanced management concepts intended to attain competitive advantage can result in synergic effects and improved performance. From the perspective of knowledge, as a central unifying notion, organizational behavior based on learning influences long-term business success, process effectiveness and customer satisfaction.

  5. An integrative model of knowledge management and team work

    OpenAIRE

    Juan A. Marin-Garcia; Mª Elena Zarate-Martinez

    2008-01-01

    Human Resource Management relevance in Knowledge Management has been studied in academic literature mostly from the point of view of recruitment, selection, wages and salaries and career development processes. We have found few publications that are focused in the behaviour of the group of people who generate, share and transfer that knowledge while working in a team. The aim of this paper is to propose a framework that describes the relation between knowledge management and team work,, integ...

  6. Major accident prevention through applying safety knowledge management approach.

    Science.gov (United States)

    Kalatpour, Omid

    2016-01-01

    Many scattered resources of knowledge are available to use for chemical accident prevention purposes. The common approach to management process safety, including using databases and referring to the available knowledge has some drawbacks. The main goal of this article was to devise a new emerged knowledge base (KB) for the chemical accident prevention domain. The scattered sources of safety knowledge were identified and scanned. Then, the collected knowledge was formalized through a computerized program. The Protégé software was used to formalize and represent the stored safety knowledge. The domain knowledge retrieved as well as data and information. This optimized approach improved safety and health knowledge management (KM) process and resolved some typical problems in the KM process. Upgrading the traditional resources of safety databases into the KBs can improve the interaction between the users and knowledge repository.

  7. Measuring the ROI on Knowledge Management Systems.

    Science.gov (United States)

    Wickhorst, Vickie

    2002-01-01

    Defines knowledge management and corporate portals and provides a model that can be applied to assessing return on investment (ROI) for a knowledge management solution. Highlights include leveraging knowledge in an organization; assessing the value of human capital; and the Intellectual Capital Performance Measurement Model. (LRW)

  8. Knowledge Management and Global Information Dissemination

    Science.gov (United States)

    Umunadi, Ejiwoke Kennedy

    2014-01-01

    The paper looked at knowledge management and global information dissemination. Knowledge is a very powerful tool for survival, growth and development. It can be seen as the information, understanding and skills that you gain through education or experience. The paper was addressed under the following sub-headings: Knowledge management knowledge…

  9. Information and knowledge management for sustainable forestry

    Science.gov (United States)

    Alan J. Thomson; Michael Rauscher; Daniel L. Schmoldt; Harald Vacik

    2007-01-01

    Institutional information and knowledge management often involves a range of systems and technologies to aid decisions and produce reports. Construction of a knowledge system organizing hierarchy facilitates exploration of the interrelationships among knowledge management, inventory and monitoring, statistics and modeling, and policy. Two case studies illustrate these...

  10. Librarians Are the Ultimate Knowledge Managers?

    Science.gov (United States)

    Koina, Cathie

    2003-01-01

    Librarians are the ultimate knowledge managers. Everyone knows that. After all, haven't they been the custodians of documented knowledge for centuries? Who could possibly do it better than them? Well, then why aren't people knocking down their doors, begging them to be the knowledge managers of the organisation? Are they just ignorant of how…

  11. A Conceptual Framework for Examining Knowledge Management in Higher Education Contexts

    Science.gov (United States)

    Lee, Hae-Young; Roth, Gene L.

    2009-01-01

    Knowledge management is an on-going process that involves varied activities: diagnosis, design, and implementation of knowledge creation, knowledge transfer, and knowledge sharing. The primary goal of knowledge management, like other management theories or models, is to identify and leverage organizational and individual knowledge for the…

  12. Gestalteconomy: Paradigm of knowledge management

    International Nuclear Information System (INIS)

    Maisseu, A.

    2004-01-01

    Conventional economic analyses, whether integrationist or reductionist, whether inspired by Keynesian, neo-classic or Marxist theory, are all based on several dogmas. To varying degrees, these 'revealed truths' include the dogma of general equilibrium, the dogma of reversible processes, the dogma of conservative economics, the existence of work as a production factor measured in hours, etc. The implementation of these dogmas is frequently out of phase with reality. It is thus very difficult to introduce technology, technological innovation and technical progress correctly into all the theoretical constructions derived from the application of these principles. The same applies to the consideration of pollution and the depletion of natural resources. These difficult problems, which bedevil the definition of a sustainable development, find no satisfactory answer in these theoretical considerations. The considering of knowledge as a production factor helps to resolve these difficulties, in opening the door to the definition of the framework for sustainability: Gestaleconomy. (author)

  13. Strategic Management Model with Lens of Knowledge Management and Competitive Intelligence: A Review Approach

    OpenAIRE

    Shujahat, Muhammad; Hussain, Saddam; Javed, Sammar; Muhammad, Imran Malik; Thursamy, Ramayah; Ali, Junaid

    2017-01-01

    Purpose:\\ud First purpose of this study is to discuss the synergic and separate use of knowledge and\\ud intelligence, via knowledge management and competitive intelligence, in each stage of strategic\\ud management process. Second purpose is to discuss the implications of each stage of strategic\\ud management process for knowledge management and competitive intelligence and vice versa.\\ud Methodology/Design/Approach:\\ud A systematic literature review was performed within timeframe of 2000 to 2...

  14. Modern project management theory and knowledge framework

    Institute of Scientific and Technical Information of China (English)

    Luo Zhongbao

    2014-01-01

    The scholars increasingly pay at ention to the internal rules in knowledge development and innovation of construction engineering management,as wel as the framework for engineering management body of knowledge. Considering the one-of-a-kind characteristic of construction project s and highly dependence from projects on management knowledge and its innovation,this paper analyzed the knowledge body of engineering management and its development dimension ,such as thinking and knowledge structure dimensions. The engineering management knowledge innovation model and structural model were put forward. The paper reviewed and proposed the engineering management knowledge system framework under engineering thinking mode,including the basic knowledge system framework which is used in engineering management research ,and a framework for body of knowledge which is applicable for engineering management practice. Based on a brief analysis of engineering management practice,this paper analyzed the development progres of engineering management from engineering thinking to ethical thinking and philosophical thinking. A dynamic model formed from the modern engineering management theory was put forward. The construction of projects are divided into two stages:an investment decision-making stage, and project implementation stage. According to the fact that project owners obtain the project products by transaction,the management during project implementation stage are divided into two aspects:project transaction management for the owner, and construction project management for the contractor. Thus, the three theoretical modules of modern engineering management were established:project investment decision-making management theory,engineering transaction management theory, and engineering project management theory. This paper further analyzed the content and basic theoretical issues of each theoretical module.

  15. Discovering Decision Knowledge from Web Log Portfolio for Managing Classroom Processes by Applying Decision Tree and Data Cube Technology.

    Science.gov (United States)

    Chen, Gwo-Dong; Liu, Chen-Chung; Ou, Kuo-Liang; Liu, Baw-Jhiune

    2000-01-01

    Discusses the use of Web logs to record student behavior that can assist teachers in assessing performance and making curriculum decisions for distance learning students who are using Web-based learning systems. Adopts decision tree and data cube information processing methodologies for developing more effective pedagogical strategies. (LRW)

  16. Integrated Risk and Knowledge Management Program -- IRKM-P

    Science.gov (United States)

    Lengyel, David M.

    2009-01-01

    The NASA Exploration Systems Mission Directorate (ESMD) IRKM-P tightly couples risk management and knowledge management processes and tools to produce an effective "modern" work environment. IRKM-P objectives include: (1) to learn lessons from past and current programs (Apollo, Space Shuttle, and the International Space Station); (2) to generate and share new engineering design, operations, and management best practices through preexisting Continuous Risk Management (CRM) procedures and knowledge-management practices; and (3) to infuse those lessons and best practices into current activities. The conceptual framework of the IRKM-P is based on the assumption that risks highlight potential knowledge gaps that might be mitigated through one or more knowledge management practices or artifacts. These same risks also serve as cues for collection of knowledge particularly, knowledge of technical or programmatic challenges that might recur.

  17. The Role of Knowledge Management in Supply Chain Management: A Literature Review

    OpenAIRE

    Pérez Salazar, María del Rosario; Aguilar Laserre, Alberto Alfonso; Cedillo-Campos, Miguel Gastón; Hernández González, José Carlos

    2017-01-01

    Purpose: The aim of this paper is to examine the state of knowledge management research in supply chain management from three standpoints, methodological approach, supply chain management area, and knowledge management processes. Design/methodology/approach: To achieve this, a systematic review is conducted over the period 2000-2014 on the basis of a qualitative content analysis. Findings: Major results showed that knowledge management can be viewed as a leverage mechanism f...

  18. Management Of Knowledge And System - Evolution Of Knowledge

    Directory of Open Access Journals (Sweden)

    Avishek Choudhury

    2015-08-01

    Full Text Available The study of knowledge is one of the most fundamental and necessary components in todays world. A claim to knowledge should be evaluated to determine whether or not it is knowledge in its real sense. To conduct this sort of evaluation understanding of what knowledge is and how much knowledge is possible is required. This paper provides an overview of the important aspects of knowledge and with the help of epistemology tries to answer the most fundamental questions of what is knowledge Moreover how do we know what we know The paper attempts to show the effect of culture on organizations and how foundational knowledge can help us develop logical decisions in a fluctuating environment. To manage an organization within evolving paradigm knowledge of variation acts as a necessary requirement. As Deming defined management as a prediction a leader must have skills to predict and adapt to its external environment. Most of the time organizations fail to observe the paradigm shift and couldnt adjust to the changing environment. The paper also discusses the effect of diverse culture and their respective interpretation of language. Thus the paper highlights the necessity of understanding human psychology attaining foundational knowledge and ability to validate the knowledge to establish a successful organization.

  19. Knowledge management challenges in new business development : Case study observations

    NARCIS (Netherlands)

    Berends, Hans; Vanhaverbeke, Wim; Kirschbaum, Robert

    2007-01-01

    This paper's focus is on the knowledge management challenges that come along with technology-based new business development (NBD). NBD thrives upon the exploration of knowledge, under radical uncertainty. Furthermore, existing knowledge may both enable and constrain the radical innovation process.

  20. Knowledge Management in Doctoral Education toward Knowledge Economy

    Science.gov (United States)

    Stamou, Adamantia

    2017-01-01

    Purpose: The purpose of this paper is to investigate the role and the scope of knowledge management (KM) in doctoral education, in the emerging knowledge economy (KE) context, and the recommendation of a framework for KM in doctoral education. Design/Methodology/Approach: An extended literature analysis was contacted to elaborate the role and the…

  1. Knowledge Management Experience in Kosovo Organizations

    OpenAIRE

    MSc. Drita Kacandolli-Gjonbalaj; MSc. Anera Alishani; MSc. Arber Reci

    2014-01-01

    This paper is an empirical study, the findings of which reflect the experience gathered in knowledge management in Kosovo organizations. The main goal of this paper was to identify the realistic situation, and recommend instruments for a more effective knowledge management in Kosovo organizations. The findings of the empirical study have found inefficiency in knowledge management by organizations in Kosovo. A research was undertaken for this study, thereby directly interviewing representative...

  2. Nuclear knowledge management in radioactive waste management programmes

    International Nuclear Information System (INIS)

    Vetere, Claudia L.; Gomiz, Pablo R.; Lavalle, Myriam; Masset, Elvira

    2015-01-01

    In late 2007, the Nuclear Knowledge Management (NKM) group of the Argentine Atomic Energy Commission (CNEA), understanding the need to preserve knowledge related with radioactive waste, formulated the CONRRaD Project with the aim of developing and implementing a sustainable knowledge management system. The CONRRaD Project was highly focused on minimising the loss of radioactive waste management knowledge related to processes and facilities as a consequence of staff ageing and retiring, promoting transfer and preservation so as to ensure that future generations interpret and improve the management of waste, protecting the environment and people's health. The National Programme for Radioactive Waste Management (NPRWM) has the responsibility of maintaining a documented record system to preserve the knowledge that is available and relates to the facilities for radioactive wastes treatment, conditioning, packaging, storing and disposal of low-level radioactive wastes. The STOReR system has been designed with the aim of ensuring traceability through all the steps of radioactive waste management from generation to storage or disposal. Apart from upgrading an application in use since 2001, the new software includes improvements in the inventory calculations according to the current regulations. Basically, the system consists of two applications. One application called PAGE is on the Net and it is available for the producers. These producers are the facilities that generate radioactive waste as a consequence of their normal operation. PAGE enables the producers to access all the services provided by AGE more easily. Not only are producers the users of PAGE, but there are also authorised owners of radioactive sources and devices because AGE provides transitory or permanent storage of these elements. The other application called STOReR is the main one which provides the capabilities needed to support the whole system, such as the databases storage and management. STORe

  3. Information systems for knowledge management

    CERN Document Server

    Saad, Inès; Gargouri, Faiez

    2014-01-01

    More and more organizations are becoming aware of the importance of tacit and explicit knowledge owned by their members which corresponds to their experience and accumulated knowledge about the firm activities. However, considering the large amount of knowledge created and used in the organization, especially with the evolution of information and communications technologies, the firm must first determine the specific knowledge on which it is necessary to focus. Creating activities to enhance identification, preservation, and use of this knowledge is a powerful mean to improve the level of econ

  4. Process management practice

    International Nuclear Information System (INIS)

    Pyeon, In Beom

    1983-04-01

    This book gives descriptions of qualifying subject and test scope like production plan and control, economic feasibility, process management, quality management and operations research, industrial economics like materials and marketing management, production management such as meaning and goals of process management and production plan and control, basic economic concept, official interest and equivalence, and depreciation, and OR concept such as network analysis and PERT CPM and stimulation.

  5. Knowledge-Based Software Management

    International Nuclear Information System (INIS)

    Sally Schaffner; Matthew Bickley; Brian Bevins; Leon Clancy; Karen White

    2003-01-01

    Management of software in a dynamic environment such as is found at Jefferson Lab can be a daunting task. Software development tasks are distributed over a wide range of people with varying skill levels. The machine configuration is constantly changing requiring upgrades to software at both the hardware control level and the operator control level. In order to obtain high quality support from vendor service agreements, which is vital to maintaining 24/7 operations, hardware and software must be kept at industry's current levels. This means that periodic upgrades independent of machine configuration changes must take place. It is often difficult to identify and organize the information needed to guide the process of development, upgrades and enhancements. Dependencies between support software and applications need to be consistently identified to prevent introducing errors during upgrades and to allow adequate testing to be planned and performed. Developers also need access to information regarding compilers, make files and organized distribution directories. This paper describes a system under development at Jefferson Lab which will provide software developers and managers this type of information in a timely user-friendly fashion. The current status and future plans for the system will be detailed

  6. Efficient Information Retrieval: Tools for Knowledge Management

    OpenAIRE

    Schmid, Beat; Stanoevska-Slabeva, Katarina; Handschuh, Siegfried; Hombrecher, Alexis

    1998-01-01

    Knowledge has become an important resource in many organisations. Thesuccess of an organisation depends on its ability to transform personal knowledge of employees into organisational knowledge. This knowledge can then be madewidely available to the entire organisation and be reused when needed.One necessary prerequisite for reusing knowledge, coded and stored indocuments, are appropriate classification and retrieval procedures. Classificationaccompanies the process of knowledge externalisati...

  7. A Comparative Assessment of Knowledge Management Programs Across the United States Armed Services

    National Research Council Canada - National Science Library

    Booker, Patrick L

    2006-01-01

    .... This can be achieved through effective knowledge management. Knowledge management involves processes to create, to store, and transfer knowledge to accomplish business objectives and to achieve a competitive advantage...

  8. Accident knowledge and emergency management

    Energy Technology Data Exchange (ETDEWEB)

    Rasmussen, B; Groenberg, C D

    1997-03-01

    The report contains an overall frame for transformation of knowledge and experience from risk analysis to emergency education. An accident model has been developed to describe the emergency situation. A key concept of this model is uncontrolled flow of energy (UFOE), essential elements are the state, location and movement of the energy (and mass). A UFOE can be considered as the driving force of an accident, e.g., an explosion, a fire, a release of heavy gases. As long as the energy is confined, i.e. the location and movement of the energy are under control, the situation is safe, but loss of confinement will create a hazardous situation that may develop into an accident. A domain model has been developed for representing accident and emergency scenarios occurring in society. The domain model uses three main categories: status, context and objectives. A domain is a group of activities with allied goals and elements and ten specific domains have been investigated: process plant, storage, nuclear power plant, energy distribution, marine transport of goods, marine transport of people, aviation, transport by road, transport by rail and natural disasters. Totally 25 accident cases were consulted and information was extracted for filling into the schematic representations with two to four cases pr. specific domain. (au) 41 tabs., 8 ills.; 79 refs.

  9. Accident knowledge and emergency management

    International Nuclear Information System (INIS)

    Rasmussen, B.; Groenberg, C.D.

    1997-03-01

    The report contains an overall frame for transformation of knowledge and experience from risk analysis to emergency education. An accident model has been developed to describe the emergency situation. A key concept of this model is uncontrolled flow of energy (UFOE), essential elements are the state, location and movement of the energy (and mass). A UFOE can be considered as the driving force of an accident, e.g., an explosion, a fire, a release of heavy gases. As long as the energy is confined, i.e. the location and movement of the energy are under control, the situation is safe, but loss of confinement will create a hazardous situation that may develop into an accident. A domain model has been developed for representing accident and emergency scenarios occurring in society. The domain model uses three main categories: status, context and objectives. A domain is a group of activities with allied goals and elements and ten specific domains have been investigated: process plant, storage, nuclear power plant, energy distribution, marine transport of goods, marine transport of people, aviation, transport by road, transport by rail and natural disasters. Totally 25 accident cases were consulted and information was extracted for filling into the schematic representations with two to four cases pr. specific domain. (au) 41 tabs., 8 ills.; 79 refs

  10. Digital transformation and nuclear knowledge management

    International Nuclear Information System (INIS)

    Ruiz M, F. J.

    2017-09-01

    The digital transformations that shape and condition the context in which we move are based on an apparent dichotomy between autonomy and collaboration. From this base and taking advantage of hyper connectivity phenomena, the consequences for the knowledge management in its broadest sense, and its involvement in concepts such as smart planet, are analyzed. This concept determines the evolution of organizations towards intelligent (smart) and opens conceptions that influence, in turn, a redesign of teaching-learning processes in the framework of organizations in accordance with these demands. The future bet of Tecnatom is to respond to the challenges that this situation poses in the nuclear and technological sector. (Author)

  11. Nuclear knowledge management and preservation in Lithuania

    International Nuclear Information System (INIS)

    Karaliute, R.

    2005-01-01

    Problems of nuclear knowledge management and preservation in Lithuania are presented in the paper. The support provided through bilateral cooperation projects was very important for Lithuania. The main projects implemented in the last 14 years are described in this paper. Lithuania joined INIS (International Nuclear Information System) in 1994 and established its own INIS national centre in the premises of the Ministry of Economy. To educate the public about the processes going on in Ignalina NPP, the information centre of Ignalina NPP was founded. Nuclear and nuclear related education in Lithuania is provided in the Kaunas Technological University. (author)

  12. Knowledge management in health: a systematic literature review.

    Science.gov (United States)

    Rocha, Elyrose Sousa Brito; Nagliate, Patricia; Furlan, Claudia Elisangela Bis; Rocha, Kerson; Trevizan, Maria Auxiliadora; Mendes, Isabel Amélia Costa

    2012-01-01

    Knowledge has been used as a resource for intelligent and effective action planning in organizations. Interest in research on knowledge management processes has intensified in different areas. A systematic literature review was accomplished, based on the question: what are the contributions of Brazilian and international journal publications on knowledge management in health? The sample totaled 32 items that complied with the inclusion criteria. The results showed that 78% of journals that published on the theme are international, 77% of researchers work in higher education and 65% have a Ph.D. The texts gave rise to five thematic categories, mainly: development of knowledge management systems in health (37.5%), discussion of knowledge management application in health (28.1%) and nurses' function in knowledge management (18.7%).

  13. Perceptions of knowledge management: A local government perspective

    Directory of Open Access Journals (Sweden)

    Bethuel Sibongiseni Ngcamu

    2012-12-01

    Full Text Available Public sector institutions are grappling to maintain knowledge management cycle which integrates knowledge into different phases as it also incorporates socialization, externalization, combination and internalization model. Whereas, knowledge management could be used as a strategic tool to advance organizational effectiveness and efficiency whilst accelerating service delivery and achieving operational goals. This article seeks to address the bottlenecks as far as knowledge management is concerned by using biographical profiles with the view of promoting the creation and management of knowledge within eThekwini Municipality. The study reflects that the biographical profiles of employees (age, education, race, job level influences their perceptions of the current knowledge management processes and strategies and their implementation and impact on effectiveness.

  14. The knowledge conversion SECI process as innovation indicator analysis factor

    OpenAIRE

    Silva, Elaine da [UNESP; Valentim, Marta Lígia Pomim [UNESP

    2013-01-01

    It highlights the innovation importance in the current society and presents innovation indicators applied in 125 countries. We made an analysis in the 80 variables distributed through seven GII pillars, trying to identify the direct, indirect or null incidences of the knowledge conversion way described by the SECI Process. The researched revealed the fact that knowledge management, in this case specifically the knowledge conversion SECI Process, is present in the variables that, according to ...

  15. IT Management: How IT managers gain IT knowledge

    DEFF Research Database (Denmark)

    Søndergård, Jes; Tambo, Torben; Koch, Christian

    2010-01-01

    It is not a secret that, IT management has become more and more and integrated part of almost all organizations. IT managers posses an enormous amount of knowledge within both organizational knowledge and general IT knowledge. This article investigates how IT managers keep themselves updated...... on IT knowledge in general and looks into how much time IT managers spend on weekly basis searching the net for new or problem solving IT knowledge. The theory used in this paper is used to investigate the current role of IT managers and what issues they are facing. Furthermore a research is conducted where 7...... IT managers in medium sized and large Danish companies are interviewed to add further focus on the role of the IT manager and to focus on how they keep themselves updated. Beside finding substantial need for more research, IT managers - generalists or specialists - only have limited knowledge resources...

  16. BOOK REVIEW: Case Studies in Knowledge Management

    Directory of Open Access Journals (Sweden)

    Reviewed by Dr. Adnan BOYACI

    2005-10-01

    In the fourth chapter, Gail Corbitt discussesdefinition identification and the transfer of the core competencies associated with thesplit to all employees who need to have them when HP splits into HP and AgilentSection three explores the importance of a KM strategy in the implementation of a KMinitiative. In chapter five, Afsoun Hatami and Robert D. Galliers discuss long term impactsof knowledge (re use and organizational memory on effectiveness of strategic decisions.Suzanne Zyngier, Frada Burstein, and Judy McKay, in chapter six discusses governancestrategies to manage organizational knowledge in Australia’s Science and TechnologyDevelopment Organization. In chapter seven, Summer E. Bartczak and Ellen C. Englanddiscuss the issues and challenges in developing KM strategy for the United States’ AirForce Material Command’s.In section four, the use of KM in the support of projects and project management arediscussed. Elayne Coakes, Anton Bradburn, and Cathy Blake, in chapter eight discuss thetopic ‘KM in a projects-t climate’. Under this topic, they mainly focus on using of KM tominimize mischance by promoting best practices in the British construction firm TaylorWoodrow In chapter nine, Jill Owen and Frada Burstein look at where knowledge residesin an Australian consulting firm and how the firm uses this knowledge to improve projectperformance. This case study highlights the importance of understanding the drivers ofknowledge transfer and reuse in the projects.In section five KM in support of knowledge transfer is explored and discussed. Zhang Li,Tian Yezhuang, and Li Ping, in chapter ten, focus on the effect of knowledge sharing inthe process of enterprise resource planning (ERP system implementation in a Chinesemanufacturing firm. Thomas Hahn, Bernhard Schmiedinger, and Elisabeth Stephan, inchapter eleven, discuss the use of communities of practice and other techniques toimprove the transfer of knowledge in and between Austrian small and medium

  17. Knowledge Management: The Bedrock of Enterprise Strategy.

    Science.gov (United States)

    Stevens, George H.; Krasner, Scott M.

    2001-01-01

    Discussion of information technology and competitive advantages in organizations focuses on the scope of knowledge management, its goals, components, and outcomes. Highlights include the relationship between effective identification and use of existing knowledge; the creation and re-use of new knowledge; and the ability of an organization to…

  18. Knowledge Management from Organizational Culture Perspectives

    OpenAIRE

    Nguyen, Nhu T.B.

    2007-01-01

    This paper examines organizational culture perspectives to demonstrate their importance on knowledge management. Also, it is aimed to link three perspectives of organizational culture (Integration, Differentiation, and Fragmentation) to knowledge management. The conclusion suggests several implications of this paper and future research.

  19. Information and Knowledge Management: Dimensions and Approaches

    Science.gov (United States)

    Schlögl, Christian

    2005-01-01

    Introduction: Though literature on information and knowledge management is vast, there is much confusion concerning the meaning of these terms. Hence, this article should give some orientation and work out the main aspects of information and knowledge management. Method: An author co-citation analysis, which identified the main dimensions of…

  20. Knowledge Management System Model for Learning Organisations

    Science.gov (United States)

    Amin, Yousif; Monamad, Roshayu

    2017-01-01

    Based on the literature of knowledge management (KM), this paper reports on the progress of developing a new knowledge management system (KMS) model with components architecture that are distributed over the widely-recognised socio-technical system (STS) aspects to guide developers for selecting the most applicable components to support their KM…

  1. Why Knowledge management is (Cognitive) Psychology

    NARCIS (Netherlands)

    Jorna, R.J.J.M.; Jorna, R.J.J.M.; Stephenson, N; Radtke, H.R.; Stam, H.J.

    2003-01-01

    This chapter illustrates how psychology, and cognitive psychology in particular, can enrich the discussions on knowledge management. Beginning with a realistic organizational example of the use of knowledge management, I argue that organizations are multi-actor systems and discuss the relevance of

  2. Digital Repository as Instrument for Knowledge Management

    International Nuclear Information System (INIS)

    Hakopov, Zaven N.

    2016-03-01

    In the modern technologically advanced world, implicit knowledge, but also certain manifestations of tacit knowledge, is accumulated primarily in digital form, increasing the dependence of Knowledge Management (KM) on tools and specifically on digital content management platforms and repositories. The latter, powered by subject classification system such as a thesaurus or an ontology, can form a complete Knowledge Organization System (KOS). The purpose of this paper is to describe and (re)define the role of these systems as an integral part of KM, and present an example of such a KOS, including its major role in knowledge preservation. (author)

  3. organizational challenges for knowledge management

    African Journals Online (AJOL)

    user

    business because they are involved in knowledge creation, dissemination and learning. ... Communities of Practice (CoP) if effectively cultivated can be an important strategy for ..... project, the KM leader was “not a top dog in the organization.

  4. Knowledge Management (KM): a new management paradigm in MINT

    International Nuclear Information System (INIS)

    Amy Hamijah Ab Hamid

    2006-01-01

    Knowledge management (KM) is one of the leading approaches to improve organizational benefits by introducing into an organization a range of specific processes and practices for identifying and capturing knowledge, know-how, expertise and other intellectual properties, and for making such knowledge assets available for transfer and reuse across the organization. This paper identified and compared some of the KM theories, methodologies and best practices from various literatures. It also pointed out the KM Life Cycle and KM Transformation through Organization as a prior case study. This forms the guidelines for MINT, local agencies and overseas conglomerates experiences through some challenges and opportunities identification. As MINT is still in the early stages in doing so, it is important to start small but continuously doing incremental improvement overtime. Finally, an improvement towards KM culture in MINT is proposed referring to the ideas and facts stated above

  5. Knowledge management in the learning economy

    DEFF Research Database (Denmark)

    Lundvall, Bengt-Åke

    organisation, are more innovative than the average firm. The paper contributes to the empirical foundation for the argument that learning organisations stimulate innovation and competence building and it makes an original conceptual contribution of practical relevance by linking knowledge management to HRM......The purpose of this paper is to show why to build ‘learning organisations' must be a central element of knowledge management. The paper argues that the wide use of information technology has a contradictory impact on knowledge management. On the one hand it extends the potential for codifying...... and innovation management....

  6. Knowledge Management for Shared Awareness

    Science.gov (United States)

    2013-05-01

    knowledge derived from experiences that can be communicated through mechanisms such as storytelling , debriefing etc., or summarized in databases...patterned on the neural architecture of the brain . Neural nets often consist of a large number of nodes connected by links that transmit signals...that allow speech generation by a computer. Storytelling : The use of stories in organizations as a way of sharing knowledge and helping learning

  7. The Role of Knowledge Management in Raising the Efficiency of ...

    African Journals Online (AJOL)

    pc

    2018-03-05

    Mar 5, 2018 ... management implementation and the pilots' performance. There are lag of higher ... efficiency and effectiveness of business processes with an impact on the .... available. Knowledge of an enterprise is a basis for building.

  8. Process mining: making knowledge discovery process centric

    NARCIS (Netherlands)

    Aalst, van der W.M.P.

    2011-01-01

    Recently, the Task Force on Process Mining released the Process Mining Manifesto. The manifesto is supported by 53 organizations and 77 process mining experts contributed to it. The active contributions from end-users, tool vendors, consultants, analysts, and researchers illustrate the growing

  9. Human resource management practices stimulating knowledge sharing

    Directory of Open Access Journals (Sweden)

    Matošková Jana

    2017-12-01

    Full Text Available The major goal of the paper was to develop a theoretical framework that conceptualizes the indirect impact on human resource management practice on knowledge sharing in the organization. In the current competitive environment, the ability to use knowledge assets and to continuously renovate it is required for organizational success. Therefore, the field of human resource management should dedicate great effort to understanding how to enhance the knowledge flows within the organization. Theoretical indications were provided about HRM practices that influence the quality and quantity of knowledge sharing within an organization. Further, a conceptual model of relations between HRM practices and factors influencing knowledge sharing within an organization was introduced. It is supposed that HRM practices have direct impacts on personality traits of employees, organizational culture, characteristics of managers, and instruments used for knowledge sharing. Subsequently, these factors have direct effects on the perceived intensity of knowledge sharing. The paper offers 12 testable propositions for the indirect relation between HRM practices and knowledge sharing in the organization. The suggested model could assist future research to examine the influence of HRM practices upon managing knowledge is a more complex way. Via a theoretical contribution to the debate on the influence on HRM practices upon managing knowledge, the study contributes to further research development in this field.

  10. Managing Nuclear Knowledge: connecting past and future

    International Nuclear Information System (INIS)

    Ruyssen, M.-L.

    2006-01-01

    Since several years SCKoCEN has acknowledged the importance of Nuclear Knowledge Management. In recent years, a number of trends have drawn attention to the need for better management of nuclear knowledge. At the Lisbon European Council in 2000 the role of RandD was recognized as the driving force for a competitive and dynamic knowledge-based economy and linked to the economy's capacity to turn new knowledge into technological innovation. Knowledge management (KM) is therefore becoming more and more critical to exploit RandD results effectively and expect sufficient returns to balance the risk inherent in the large investments required by today's nuclear research. The SCK-CEN practical approach towards Nuclear Knowledge Management is twofold. First, the capture of tacit knowledge before the loss of key individuals as well as the preservation of various knowledge repositories address the complex issues of aging of the nuclear workforce and reduction of the number of students taking nuclear subjects. Secondly, the set up of education networks at international level aims to prevent further dilution of nuclear education and training programmes while pooling nuclear research resources in order to meet future requirements for qualified nuclear staff. Knowledge management combines therefore different sources of information with human knowledge capital

  11. Knowledge claim evaluation : a fundamental issue for knowledge management

    NARCIS (Netherlands)

    Peters, K.; Maruster, L.; Jorna, R.J.J.M.

    2010-01-01

    Purpose - This paper aims to present a classification of approaches toward knowledge claim evaluation (KCE), which is the process of evaluating and testing knowledge claims in organizations, and to position KCE as a fundamental research issue for KM. Design/methodology/approach - The paper draws

  12. Organizational Politics, Social Network, and Knowledge Management

    Science.gov (United States)

    Lee, Hyun Jung; Kang, Sora; Lee, Jongwon

    This research identifies the social relationship and structure among members as well as organization’s political inclination, through which, it also identifies the current status of knowledge management. The result shows that the socio-technological factors (individual, knowledge and IT factors) affect knowledge transfer and the knowledge transfer influences performance and that the members’ relationship based on the political inclination of the organization has a major moderating effect on the above two relation.

  13. Customer Oriented Knowledge Management: Experiences from an Internationally Oriented Project Based Organisation

    DEFF Research Database (Denmark)

    Christensen, Karina

    2002-01-01

    Knowledge management should be seen as an on-going process that accentuates the role of knowledge based resources in the management of the finrm. Instead of seeing knowledge management purely as a technological solution this article argues that knowledge management should be regarded as a metapho...

  14. Knowledge Management in the IAEA Department of Safeguards

    International Nuclear Information System (INIS)

    Carrillo-de-Fischer, J.; Martinez, J. D.; Konecni, S.

    2015-01-01

    Knowledge management is the discipline of enabling individuals and teams to collectively and systematically create, share and apply knowledge. The most important assets in the IAEA Department of Safeguards are people and their knowledge. The focus of the Department’s knowledge management activities are to create an environment within which people share, learn and work together. The efforts to manage the knowledge of an individual leaving the Department have been focused on helping the supervisor of the departing staff member to identify what critical knowledge needs to be retained, and how to retain that knowledge. The Safeguards Knowledge Management team developed a person-centred approach. This approach involves interviews with the staff member, co-workers and/or customers to identify the critical knowledge to be transferred. Although time consuming, this method has been found to be effective in capturing the needed knowledge. This approach has four steps: – Identify the critical knowledge to be retained; – Select the knowledge transfer methods; – Apply the knowledge transfer methods; and – Assess and refine the transfer process. The paper will describe the person-centred approach and lessons learned from implementing this programme in the Department over several years. (author)

  15. A Comparative Assessment of Knowledge Management Leadership Approaches within the Department of Defense

    National Research Council Canada - National Science Library

    Marshall, II, Tommy V

    2007-01-01

    .... This is achieved through effective knowledge management. KM involves processes to create, to store, and transfer knowledge to accomplish business objectives and to achieve a competitive advantage...

  16. IMPORTANCE OF KNOWLEDGE MANAGEMENT FOR COMPANIES

    OpenAIRE

    Vivian Toledo Santos Gambarato; Pâmela Gimenez Mateus; Renato Luiz Gambarato

    2015-01-01

    This work addressed the importance of knowledge management as a strategy for the survival of companies in the market. It have been shown the talent retention concepts, people management, intellectual capital and technologies related to knowledge management, in the view of several authors, in order to prove the importance of these issues can provide organizations. A survey of companies was performed, which showed part of your reality with respect to talent retention practice and...

  17. Management and leadership: analysis of nurse manager's knowledge.

    Science.gov (United States)

    Lourenço, Maria Regina; Shinyashiki, Gilberto Tadeu; Trevizan, Maria Auxiliadora

    2005-01-01

    Nurses have assumed management positions in many health institutions. To properly accomplish the demands of this role, it is important that they be competent in both management and leadership. For appropriate performance, knowledge of management and supervision styles is a priority. Therefore, the goal of this investigation is to identify the nurse manager's knowledge regarding management and leadership. A structured questionnaire containing twenty-seven questions was applied to twelve Brazilian nurse managers of primary care center called "Family Basic Health Units". Data analysis suggested that the nurse manager lower knowledge in management and leadership is related to visionary leadership, management and leadership conceptual differences, leader's behavior, and situational leadership. And, nurse manager greater knowledge is related to power; team work, and coherence between values and attitudes.

  18. Knowledge And Knowledge Management As A Competitive Advantage

    Directory of Open Access Journals (Sweden)

    Diana Bratić

    2009-01-01

    Full Text Available In the modern business environment with high turbulence and complexity, an organization’s force to create and sustain competitive advantage lies in what it knows not what it owns. Establishment of a knowledge management in organization will ensure sustainable competitive advantage because the intellectual capital has become the primary bases of core competencies and the key to superior performance. The transition from industrial to knowledge society, effective use of knowledge is one of the deciding factors in the struggle for competitiveness because it will ensure the rationality, efficiency and flexibility in operations, and only through the realization of those graphics company can gain a competitive advantage on the market.

  19. Knowledge intensive organisations: on the frontiers of knowledge management: Guest editorial

    NARCIS (Netherlands)

    Millar-Schijf, Carla C.J.M.; Lockett, Martin; Mahon, John F.

    2016-01-01

    Purpose This paper aims to further research on leadership and knowledge management through formal knowledge strategies in knowledge-intensive organizations (KIOs), and analyse knowledge management challenges and approaches within KIOs, especially tacit knowledge. Design/methodology/approach This

  20. BIM: Enabling Sustainability and Asset Management through Knowledge Management

    Science.gov (United States)

    2013-01-01

    Building Information Modeling (BIM) is the use of virtual building information models to develop building design solutions and design documentation and to analyse construction processes. Recent advances in IT have enabled advanced knowledge management, which in turn facilitates sustainability and improves asset management in the civil construction industry. There are several important qualifiers and some disadvantages of the current suite of technologies. This paper outlines the benefits, enablers, and barriers associated with BIM and makes suggestions about how these issues may be addressed. The paper highlights the advantages of BIM, particularly the increased utility and speed, enhanced fault finding in all construction phases, and enhanced collaborations and visualisation of data. The paper additionally identifies a range of issues concerning the implementation of BIM as follows: IP, liability, risks, and contracts and the authenticity of users. Implementing BIM requires investment in new technology, skills training, and development of new ways of collaboration and Trade Practices concerns. However, when these challenges are overcome, BIM as a new information technology promises a new level of collaborative engineering knowledge management, designed to facilitate sustainability and asset management issues in design, construction, asset management practices, and eventually decommissioning for the civil engineering industry. PMID:24324392

  1. BIM: Enabling Sustainability and Asset Management through Knowledge Management

    Directory of Open Access Journals (Sweden)

    Robbert Anton Kivits

    2013-01-01

    Full Text Available Building Information Modeling (BIM is the use of virtual building information models to develop building design solutions and design documentation and to analyse construction processes. Recent advances in IT have enabled advanced knowledge management, which in turn facilitates sustainability and improves asset management in the civil construction industry. There are several important qualifiers and some disadvantages of the current suite of technologies. This paper outlines the benefits, enablers, and barriers associated with BIM and makes suggestions about how these issues may be addressed. The paper highlights the advantages of BIM, particularly the increased utility and speed, enhanced fault finding in all construction phases, and enhanced collaborations and visualisation of data. The paper additionally identifies a range of issues concerning the implementation of BIM as follows: IP, liability, risks, and contracts and the authenticity of users. Implementing BIM requires investment in new technology, skills training, and development of new ways of collaboration and Trade Practices concerns. However, when these challenges are overcome, BIM as a new information technology promises a new level of collaborative engineering knowledge management, designed to facilitate sustainability and asset management issues in design, construction, asset management practices, and eventually decommissioning for the civil engineering industry.

  2. BIM: enabling sustainability and asset management through knowledge management.

    Science.gov (United States)

    Kivits, Robbert Anton; Furneaux, Craig

    2013-11-10

    Building Information Modeling (BIM) is the use of virtual building information models to develop building design solutions and design documentation and to analyse construction processes. Recent advances in IT have enabled advanced knowledge management, which in turn facilitates sustainability and improves asset management in the civil construction industry. There are several important qualifiers and some disadvantages of the current suite of technologies. This paper outlines the benefits, enablers, and barriers associated with BIM and makes suggestions about how these issues may be addressed. The paper highlights the advantages of BIM, particularly the increased utility and speed, enhanced fault finding in all construction phases, and enhanced collaborations and visualisation of data. The paper additionally identifies a range of issues concerning the implementation of BIM as follows: IP, liability, risks, and contracts and the authenticity of users. Implementing BIM requires investment in new technology, skills training, and development of new ways of collaboration and Trade Practices concerns. However, when these challenges are overcome, BIM as a new information technology promises a new level of collaborative engineering knowledge management, designed to facilitate sustainability and asset management issues in design, construction, asset management practices, and eventually decommissioning for the civil engineering industry.

  3. Knowledge Management Practices for Development - Slovak Model

    Directory of Open Access Journals (Sweden)

    Aferdita Dervishi

    2016-11-01

    Full Text Available Knowledge and its management, innovation and technology are key elements for economic growth and sustainable development in technology and globalization era. The purpose of this paper is to study the effects of best practices of knowledge management in Slovakia, a$ empting to present a model that may serve to improve access to knowledge management and technology in Albania. This paper analyses practices of research & development, intellectual capital, the link between knowledge, innovation and technology transfer and trends of economic development in Slovakia. This study has used the qualitative method, supported on secondary source of data. From the assessment perspective, the findings are believable that investing on intellectual capital and managing knowledge properly, stable effects on the development of economy, industry and other fields is reached. Knowledge is managed by higher scientific institutions supported by the state. Today, in Slovakia are operating the most powerful companies. Albanians possess human capital that may face the difficult technological challenges and innovations. Both, Albania and Kosovo governments need to create a more coherent and national access to knowledge management and innovation through the establishment of National Council of Science, Knowledge and Technology Transfer.

  4. COMMUNICATION - CENTRAL VECTOR IN KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Adriana, GRIGORESCU

    2014-11-01

    Full Text Available As a key concept in modern management, the knowledge management among the knowledge administration, development and transfer between the members of an organization, it also involves the knowledge stimulation to obtain the competitive advantage and the innovations. The association between communication and knowledge is normal; the knowledge without communication is sterile, even useless. The communication's role in the knowledge management is both normal and valuable, because the knowledge, which is a good value, must be transferred so it can be exploited to maximum, and the knowledge transfer is possible only through communication. The managerial decisions, strategies, plans, explanations must be communicated to the organization's members so they know how, where and why it must be acted to assure its success. In turn, the organization's members hold a personal luggage of knowledge that can be developed and putted in the interests of the organization so it can become a collective source that generates new values. The present article presents the results of a research that had as purpose to identify in which way the communication is used to implement the knowledge management.

  5. Assumptions of Customer Knowledge Enablement in the Open Innovation Process

    Directory of Open Access Journals (Sweden)

    Jokubauskienė Raminta

    2017-08-01

    Full Text Available In the scientific literature, open innovation is one of the most effective means to innovate and gain a competitive advantage. In practice, there is a variety of open innovation activities, but, nevertheless, customers stand as the cornerstone in this area, since the customers’ knowledge is one of the most important sources of new knowledge and ideas. Evaluating the context where are the interactions of open innovation and customer knowledge enablement, it is necessary to take into account the importance of customer knowledge management. Increasingly it is highlighted that customers’ knowledge management facilitates the creation of innovations. However, it should be an examination of other factors that influence the open innovation, and, at the same time, customers’ knowledge management. This article presents a theoretical model, which reveals the assumptions of open innovation process and the impact on the firm’s performance.

  6. Model of knowledge management in mobile systems used for training

    Directory of Open Access Journals (Sweden)

    Chadwick CARRETO ARELLANO

    2014-11-01

    Full Text Available This work shows the development of a Knowledge Management Model (MAC applied to the training process in mobile devices for ease of use and access of different types of users to relevant information (anywhere and anytime. The MAC permit to manage knowledge, so that helps in the process of collection, classification and search of information according to a profile and academic needs as well as services related to the transformation of data and information for knowledge generation. The MAC aims to provide users, tools for skills development and allow the development of the training process with the use of limited capacity device with Internet connection.

  7. Reflexivity, Knowledge and the Management of Potential Innovation

    DEFF Research Database (Denmark)

    Bordum, Anders

    2005-01-01

    In this article I will interpret John Deweys perspective on reflective thinking as if he were a philosopher of innovation management. From his pragmatist point of departure, the problems involved in knowledge-processes relevant to innovation are analysed and reconceptualised. On the basis...... of the analysis I attempt to identify some categories of general applicability when understanding, designing, and managing radical innovation processes. These categories are useful to conceptualise and talk about innovation, when knowledge is taken seriously, and when managing innovation is also understood...... as managing the production of new knowledge, that is of making the unjustified justified, and the unknown known. Keywords: Reflexivity, reflective thought, radical innovation, innovation management, potential innovation, Plato, John Dewey, epistemology, knowledge....

  8. Management oriented process

    International Nuclear Information System (INIS)

    2004-01-01

    ANAV decided to implement process-oriented management by adopting the U. S. NEI (Nuclear Electric Industry) model. The article describes the initial phases of the project, its current status and future prospects. The project has been considered as an improvement in the areas of organization and human factors. Recently, IAEA standard drafts are including processes as an accepted management model. (Author)

  9. Knowledge Management in Nuclear Facilities

    International Nuclear Information System (INIS)

    Strba, M.

    2007-01-01

    Rebirth of and return to nuclear energy conditioned by an increasing worldwide energy consumption and decreasing fuel sources such as crude oil, gas and oil has aroused the question how to maintain nuclear knowledge obtained by previous generations and at the same time to deliver it to their successors in as complete form as possible. (author)

  10. Librarians' Attitudes toward Knowledge Management

    Science.gov (United States)

    Aharony, Noa

    2011-01-01

    The purpose of this research is to develop an understanding of the factors that support or constrain the individual's sharing knowledge in the organization. The current study seeks to explore whether personality (self-efficacy and self-esteem) and situational (cognitive appraisal: threat versus challenge) characteristics influence participants'…

  11. Safety and Mission Assurance Knowledge Management Retention: Managing Knowledge for Successful Mission Operations

    Science.gov (United States)

    Johnson, Teresa A.

    2006-01-01

    Knowledge Management is a proactive pursuit for the future success of any large organization faced with the imminent possibility that their senior managers/engineers with gained experiences and lessons learned plan to retire in the near term. Safety and Mission Assurance (S&MA) is proactively pursuing unique mechanism to ensure knowledge learned is retained and lessons learned captured and documented. Knowledge Capture Event/Activities/Management helps to provide a gateway between future retirees and our next generation of managers/engineers. S&MA hosted two Knowledge Capture Events during 2005 featuring three of its retiring fellows (Axel Larsen, Dave Whittle and Gary Johnson). The first Knowledge Capture Event February 24, 2005 focused on two Safety and Mission Assurance Safety Panels (Space Shuttle System Safety Review Panel (SSRP); Payload Safety Review Panel (PSRP) and the latter event December 15, 2005 featured lessons learned during Apollo, Skylab, and Space Shuttle which could be applicable in the newly created Crew Exploration Vehicle (CEV)/Constellation development program. Gemini, Apollo, Skylab and the Space Shuttle promised and delivered exciting human advances in space and benefits of space in people s everyday lives on earth. Johnson Space Center's Safety & Mission Assurance team work over the last 20 years has been mostly focused on operations we are now beginning the Exploration development program. S&MA will promote an atmosphere of knowledge sharing in its formal and informal cultures and work processes, and reward the open dissemination and sharing of information; we are asking "Why embrace relearning the "lessons learned" in the past?" On the Exploration program the focus will be on Design, Development, Test, & Evaluation (DDT&E); therefore, it is critical to understand the lessons from these past programs during the DDT&E phase.

  12. Information technology, knowledge processes, and innovation success

    NARCIS (Netherlands)

    Song, X.M.; Zang, F.; Bij, van der J.D.; Weggeman, M.C.D.P.

    2001-01-01

    Despite the obvious linkage between information technologies (IT) and knowledge processes and the apparent strategic importance of both, little research has done to explicitly examine how, if at all, IT and knowledge processes affect firm outcomes. The purpose of this study is to bridge this

  13. Nuclear knowledge management at the IAEA

    International Nuclear Information System (INIS)

    Yanev, Y.

    2004-01-01

    Nuclear Knowledge Management as a part of the IAEA mission and its aim to help organizations to achieve competitive advantage; costs reduction; accelerated time to market in companies and large private sector organisations; innovation, supports error free decision making are discussed. The most important outputs such as nuclear knowledge management methodology; identifying endangered areas of nuclear science and technology; developing knowledge repositories; knowledge preservation technology; dedicated projects with Member States, (Atucha, Angra, KNK2, ) are presented. A brief review of the currently implemented with Agency's assistance project ANENT (Asian Network for Education in Nuclear Technology) is also given

  14. KNOWLEDGE MANAGEMENT AND INFORMATION SYSTEMS IN ORGANIZATIONS

    Directory of Open Access Journals (Sweden)

    Karla Torres

    2015-11-01

    Full Text Available At present, knowledge and information are considered vital resources for organizations, so some of them have realized that the creation, transfer and knowledge management are essential for success. This paper aims to demonstrate knowledge management as a transformative power for organizations using information systems; addressing the study from the interpretive perspective with the use of hermeneutical method in theory, documentary context. It is concluded that people living in a changing characteristic environment of the globalized world companies and motivated by the same company changes have accelerated in them the generation and acquisition of new knowledge and innovative capabilities to achieve competitive positions with the help of systems of information.

  15. New knowledge network evaluation method for design rationale management

    Science.gov (United States)

    Jing, Shikai; Zhan, Hongfei; Liu, Jihong; Wang, Kuan; Jiang, Hao; Zhou, Jingtao

    2015-01-01

    Current design rationale (DR) systems have not demonstrated the value of the approach in practice since little attention is put to the evaluation method of DR knowledge. To systematize knowledge management process for future computer-aided DR applications, a prerequisite is to provide the measure for the DR knowledge. In this paper, a new knowledge network evaluation method for DR management is presented. The method characterizes the DR knowledge value from four perspectives, namely, the design rationale structure scale, association knowledge and reasoning ability, degree of design justification support and degree of knowledge representation conciseness. The DR knowledge comprehensive value is also measured by the proposed method. To validate the proposed method, different style of DR knowledge network and the performance of the proposed measure are discussed. The evaluation method has been applied in two realistic design cases and compared with the structural measures. The research proposes the DR knowledge evaluation method which can provide object metric and selection basis for the DR knowledge reuse during the product design process. In addition, the method is proved to be more effective guidance and support for the application and management of DR knowledge.

  16. Business process quality management

    NARCIS (Netherlands)

    Reijers, H.A.; Mendling, J.; Recker, J.; Brocke, vom J.; Rosemann, M.

    2010-01-01

    Abstract Process modeling is a central element in any approach to Business Process Management (BPM). However, what hinders both practitioners and aca demics is the lack of support for assessing the quality of process models — let alone realizing high quality process models. Existing frameworks are

  17. The Impact of Knowledge Management and Technology: An Analysis of Administrative Behaviours

    Science.gov (United States)

    Nurluoz, Ozdem; Birol, Cem

    2011-01-01

    Knowledge management is crucial in higher education practices that refer knowledge sharing, feedback and communication process as part of the quality improvements. In this process, technology has a role to diffuse knowledge and create a link for sharing within the knowledge management process. In this respect, this research study aims to examine…

  18. An experience of knowledge co-production for setting up landslide risk management processes in a critical infrastructure: the case of Campania Region (Southern Italy)

    Science.gov (United States)

    Rianna, Guido; Roca Collell, Marta; Uzielli, Marco; Van Ruiten, Kees; Mercogliano, Paola; Ciervo, Fabio; Reder, Alfredo

    2017-04-01

    In Campania Region (Southern Italy), expected increases in heavy rainfall events under the effect of climate changes and demographic pressure could entail a growth of occurrence of weather induced landslides and associated damages. Indeed, already in recent years, pyroclastic covers mantling the slopes of a large part of the Region have been affected by numerous events often causing victims and damages to infrastructures serving the urban centers. Due to the strategic relevance of the area, landslide events affecting volcanic layers in Campania Region are one of the five case studies investigated in the FP7 European Project INTACT about the impacts of extreme weather on critical infrastructure. The main aim of INTACT project is to increase the resilience of critical infrastructures (CI) facing extreme weather events improving the awareness of stakeholders and asset managers about such phenomena and their potential variations due to Climate Changes and providing tools to support risk management strategies. A WIKI has been designed as a remote support for all stages of the risk process through brief theoretical explanations (in Wiki style) about tools and methods proposed and reports on the findings and hints returned by case studies investigations. In order to have a product tailored to the needs and background of CI owners, managers and policy makers, an intense effort of knowledge co-production between researchers and stakeholders have been carried out in different case studies through questionnaires, meetings, workshops and/or 1-to-1 interviews. This work presents the different tools and approaches adopted to facilitate the exchange with stakeholders in the Campanian case study such as the "Storytelling approach", aiming to stress the need for a comprehensive and overall approach to the issue between the different disaster management phases (mitigation, preparedness, response and recovery) and actors; the CIRCLE approach developed by Deltares, partner in INTACT

  19. Knowledge translation in healthcare: Incorporating theories of learning and knowledge from the management literature.

    Science.gov (United States)

    Oborn, Eivor; Barrett, Michael; Racko, Girts

    2013-01-01

    The authors draw selectively on theories of learning and knowledge, which currently have received little attention from knowledge translation (KT) researchers, and suggest how they might usefully inform future development of the KT literature. The purpose of this paper is to provide conceptual tools and strategies for the growing number of managers, clinicians and decision makers navigating this arena The authors conducted a narrative review to synthesise two streams of literature and examine evolving conceptual landscape concerning knowledge translation over the previous three decades. Conceptual mapping was used iteratively to develop and synthesise the literature. Iterative feedback from relevant research and practice stakeholder groups was used to focus and strengthen the review. KT has been conceptualised along three competing frames; one focusing on linear (largely unidirectional) transfer of knowledge; one focusing on KT as a social process; and another that seeks to more fully incorporate contextual issues in understanding research implementation. Three overlapping themes are found in the management literature that inform these debates in the health literature, namely knowledge boundaries, organisational learning and absorptive capacity. Literature on knowledge boundaries problematizes the nature of boundaries and the stickiness of knowledge. Organisational learning conceptualises the need for organisational wide systems to facilitate learning processes; it also draws on a more expansive view of knowledge. Absorptive capacity focuses at the firm level on the role of developing organisational capabilities that enable the identification, assimilation and use of new knowledge to enable innovation. The paper highlights the need to consider KT processes at multiple levels, including individual, organisational and strategic levels. These are important not only for research but also have practical implications for individuals and organisations involved in KT

  20. Knowledge management practices at selected banks in South Africa

    Directory of Open Access Journals (Sweden)

    Joel Chigada

    2015-06-01

    Full Text Available Background: Effective knowledge organisations (EKO create dynamic capabilities through the acquisition, creation, sharing and retention of knowledge. These EKOs are designed to enable an organisation to improve best practices in business. As knowledge is different from other organisational resources, decision-makers ought to understand the importance of knowledge to an organisation. In order to fully utilise knowledge-management (KM practices and to enhance efficiency, management should appreciate and understand the importance of KM. A proper understanding of KM will add value to organisational knowledge. Objective: This study focused on investigating the knowledge-management practices at selected banks in South Africa. The objective was to establish the extent to which selected banks had implemented knowledge-management practices such as the acquisition, sharing and retention of knowledge. Method: Quantitative and qualitative data for this study were collected through the use of a multi-methods approach. Data were collected from middle and senior managers through the use of questionnaires and an interview protocol. All usable quantitative data were analysed using Survey Monkey and Microsoft Excel 2010 whilst thematic analysis was used to extract detailed, rich and complex data accounts from interviews. Results: Though the study revealed the presence of KM practices at selected banks, KM concepts were not universally understood, thus impeding the organisation-wide implementation of KM practices. Knowledge-management practices were only discussed as a footnote because no formal policies existed to add value to KM initiatives. Conclusion: The study concludes that organisations such as banks should perform a knowledge inventory. Knowledge inventories will become handy during the process of developing KM policies and practices for integrating work processes, collaborating and sharing (including the efficient use of knowledge technology platforms and

  1. Consultancy and knowledge management for radioactive waste disposal. Use of external knowledge of the Asse archive

    International Nuclear Information System (INIS)

    Driftmann, Christian; Josipovic, Neven

    2015-01-01

    The booklet on consultancy and knowledge management for radioactive waste disposal - use of external knowledge of the Asse archive covers the following topics: (i) Basic principles for consulting the government by external consultants: terminology, external consultancy in the legislative process, external consultancy in the administration. (ii) External consultancy in the frame of the final repository search: external consultancy profiles, legal appraisal.

  2. Developing knowledge management systems with an active expert methodology

    International Nuclear Information System (INIS)

    Sandahl, K.

    1992-01-01

    Knowledge management, understood as the ability to store, distribute and utilize human knowledge in an organization, is the subject of this dissertation. In particular we have studied the design of methods and supporting software for this process. Detailed and systematic description of the design and development processes of three case-study implementations of knowledge management software are provided. The outcome of the projects is explained in terms of an active expert development methodology, which is centered around support for a domain expert to take substantial responsibility for the design and maintenance of a knowledge management system in a given area of application. Based on the experiences from the case studies and the resulting methodology, an environment for automatically supporting knowledge management was designed in the KNOWLEDGE-LINKER research project. The vital part of this architecture is a knowledge acquisition tool, used directly by the experts in creating and maintaining a knowledge base. An elaborated version of the active expert development methodology was then formulated as the result of applying the KNOWLEDGE-LINKER approach in a fourth case study. This version of the methodology is also accounted for and evaluated together within the supporting KNOWLEDGE-LINKER architecture. (au)

  3. Bridging the Science-Management Divide: Moving from Unidirectional Knowledge Transfer to Knowledge Interfacing and Sharing

    Directory of Open Access Journals (Sweden)

    Dirk J. Roux

    2006-06-01

    Full Text Available Sustainable ecosystem management relies on a diverse and multi-faceted knowledge system in which techniques are continuously updated to reflect current understanding and needs. The challenge is to minimize delay as ideas flow from intent through scientific capability, and finally to implementation to achieve desired outcomes. The best way to do this is by setting the stage for the flow of knowledge between researchers, policy makers, and resource managers. The cultural differences between these groups magnify the challenge. This paper highlights the importance of the tacit dimension of knowledge, and how this renders the concept of knowledge transfer much less useful than the concepts of information transfer and technology transfer. Instead of knowledge transfer, we propose that "co-production" of knowledge through collaborative learning between "experts" and "users" is a more suitable approach to building a knowledge system for the sustainable management of ecosystems. This can be achieved through knowledge interfacing and sharing, but requires a shift from a view of knowledge as a "thing" that can be transferred to viewing knowledge as a "process of relating" that involves negotiation of meaning among partners. Lessons from informal communities of practice provide guidance on how to nurture and promote knowledge interfacing between science and management in R&D programs.

  4. Knowledge Management Audit - a methodology and case study

    Directory of Open Access Journals (Sweden)

    Thomas Lauer

    2001-11-01

    Full Text Available The strategic importance of knowledge in today’s organisation has been discussed extensively and research has looked at various issues in developing knowledge management systems. Both the characterisation of knowledge and alternate models for understanding the acquisition and use of such knowledge have taken on significant prominence. This is due to the complexities associated with acquiring and representing knowledge, and the varied nature of its use in knowledge work. However, the role of the knowledge workers and the processes that guide their knowledge work as they meet the knowledge goals of an organisation have received little attention. This paper proposes a knowledge audit (an assessment of the way knowledge processes meet an organisation’s knowledge goals methodology to understand the “gaps” in the needs of a knowledge worker before one develops KM systems. The methodology also uses “process change” research to help build a socio-technical environment critical for knowledge work. The audit methodology is applied to a particular case and the implementation of the audit recommendations is discussed. Future implications of such an audit are also discussed.

  5. Role of organizational learning and knowledge management

    Directory of Open Access Journals (Sweden)

    Haleem Fazal

    2017-12-01

    Full Text Available This research is based on Electrocell, a US battery manufacturing company, which was facing problems in its marketing and sales departments as evidenced by its low performance. Following a short introduction to the firm, literature reviews the two recently emerged and widely debated topics, that is, organizational learning and knowledge management. It is followed by the reasons for Electrocell’s declination and revival before and after acquisition by Restart, a US cosmetic manufacturing company. Then, Knowledge Sharing Model, General Hierarchical Model of Organizational Commitment, Knowledge Management, and Learning Organization Capacity, and Three Dimensional Model are described and critically analyzed. At the end, Knowledge Management System Conceptual Model is applied on the case study thoroughly and critically analyzed followed by summary. The research contributes to the literature and offers important implications for academics, managers and strategists that why learning is important and how does it matter to an organization.

  6. Implementing Knowledge Management as a Strategic Initiative

    National Research Council Canada - National Science Library

    DiGiacomo, Joseph

    2003-01-01

    ... are: leadership, organization, technology and leaning. Knowledge management was one of five strategic initiatives in the overall strategic plan, which was developed using Kaplan and Norton's Balanced Scorecard methodology...

  7. Knowledge Management in TENCompetence: concepts & tools

    NARCIS (Netherlands)

    Lemmers, Ruud

    2009-01-01

    Lemmers, R. (2009). Knowledge Management in TENCompetence: concepts & tools. Presented at the 'Open workshop of TENCompetence - Rethinking Learning and Employment at a Time of Economic Uncertainty-event. November, 19, 2009, Manchester, United Kingdom: TENCompetence.

  8. Management's knowledge of information technology

    NARCIS (Netherlands)

    Boersma, SKT; Stegwee, RA; Barta, BZ; Tatnall, A; Juliff, P

    1997-01-01

    Information Technology (IT) has always been the playground of technical specialists. In this paper we argue no changes in this respect, but rather that the management of an organisation becomes aware of what the technical specialists are actually doing. This cannot be achieved by teaching tomorrow's

  9. Information Technology and Knowledge Processes : - an Uneasy Couple?

    DEFF Research Database (Denmark)

    Brøndsted, J.; Christiansen, N.; Nicolajsen, Hanne Westh

    2001-01-01

    , are both very relevant, interrelated and mutually enabling aspects of the organizational knowledge processes. However it seems as it the research on IT in knowledge management has been primarily concerned with knowledge. We argue that there is a need for studying the work practices in a socio......In this paper we apply the framework of Cook and Brown (1999) to gain a broader perspective on the role of IT in organizational knowledge creation and use. The framework of Cook and Brown suggests that knowledge, as something people possess, and knowing, as the epistemic work done in action......-technical perspective taking the interconnected relationship between knowledge and knowing into account. We explore the role of IT in knowledge processes by studying three different practices. These practices are a pre-defense of a Ph.D. dissertation using a video conferencing system in the area of geophysics...

  10. Presenting a Framework for Conceptualizing Knowledge Management Office

    Directory of Open Access Journals (Sweden)

    Narges Farzaneh

    2018-03-01

    Full Text Available Designing an effective structure for knowledge management is one of the critical factors for its success in the organization. Structuring to KM and identifying the experts of this field in the structure of the organization is necessary to achieve the sustained and continuous benefits of knowledge management. This paper deals with the conceptualizing of knowledge management office as the organizational structure for effective management of knowledge. For this purpose, Meta-synthesize methodology was adopted. From 198 sources founded, 12 articles were consistent with accepted standards. As a result of combining the findings, concept of knowledge management office was figured with 54 codes, 12 concepts in the four themes including purpose (Strategic and Functional, structure (Centralized and Decentralized and Mixed, function (Strategies, Processes and Mechanisms and role (KM Committee, CKO, knowledge manager, Knowledge Representative. Organizations can use the results of this study to establish an appropriate structure of knowledge management. According to research, any article was not found by the researchers that have has this integrity and methodology. So, this paper has innovation.

  11. Managing Knowledge And Information In The Sustainable Organization

    Science.gov (United States)

    Grecu, Valentin

    2015-09-01

    Knowledge and information management are essential for the success of organizations and bring significant competitive advantages. There has been significant investments in setting up technological platforms that support business processes and increase the efficiency of operational structure in many organizations through an efficient management of knowledge and information. This research highlights the importance of using knowledge and information management in order to increase the competitiveness of organizations and to foster the transition towards the sustainable organization, as nowadays an organization that wants to be competitive needs to be sustainable.

  12. An integrative model of knowledge management and team work

    Directory of Open Access Journals (Sweden)

    Juan A. Marin-Garcia

    2008-10-01

    Full Text Available Human Resource Management relevance in Knowledge Management has been studied in academic literature mostly from the point of view of recruitment, selection, wages and salaries and career development processes. We have found few publications that are focused in the behaviour of the group of people who generate, share and transfer that knowledge while working in a team. The aim of this paper is to propose a framework that describes the relation between knowledge management and team work,, integrating Nonaka and Takeuchi, Leonard- Barton and Heisig framework proposals, as well as to outline some reflexions for further researches.

  13. Safety and Mission Assurance Knowledge Management Retention

    Science.gov (United States)

    Johnson, Teresa A.

    2006-01-01

    This viewgraph presentation reviews the issues surrounding the management of knowledge in regards to safety and mission assurance. The JSC workers who were hired in the 1960's are slated to retire in the next two to three years. The experiences and knowledge of these NASA workers must be identified, and disseminated. This paper reviews some of the strategies that the S&MA is developing to capture that valuable institutional knowledge.

  14. Knowledge Management: Individual versus organizational learning

    OpenAIRE

    Noemí Martínez Caraballo

    2007-01-01

    During the last two decades, there has been a profusion of articles dealing with the topics organizational learning and knowledge management, on the academic and managerial side. For this reason, the present paper is focused on further analysing these concepts. In particular, the purpose is studying the link between individual and organizational learning, taking into account the literature about knowledge management, and trying to establish the application field and the intersection of them. ...

  15. Strategic knowledge management: a methodology for structuring and analysing knowledge resources

    International Nuclear Information System (INIS)

    Ricciardi, Rita Izabel

    2009-01-01

    This work presents a methodology to organize, to classify and to assess the knowledge resources of an organization. This methodology presents an innovative integration of the following elements: (a) a systemic vision of the organization; (b) a representation maps of organization strategy; (c) the identification of relevant knowledge through process analysis; (d) the reconfiguration and representation of the identified knowledge in maps; (e) a combination of critical analysis (importance and vulnerability) and of strategic analysis to assess knowledge. Such methodology was applied to the Radiopharmaceutical Center of Nuclear and Energetic Research Institute resulting in a very rich vision and understanding of the knowledge domains that are crucial to the CR. This kind of analysis has allowed a sharp perception of the knowledge problems of the Center and has also made visible the needed connections between Strategic Management and Knowledge Management. (author)

  16. Applying Knowledge Management in Teacher Evaluation Systems

    Science.gov (United States)

    Essandoh, Albert

    2013-01-01

    Teacher evaluations are underused in public schools, resulting in the loss of knowledge critical to professional development. Knowledge management (KM) theory offers approaches that can lead to improvements in the effectiveness of evaluations and teacher performance. This multiple case study of 9 campuses in an exemplary school district…

  17. MSFC Propulsion Systems Department Knowledge Management Project

    Science.gov (United States)

    Caraccioli, Paul A.

    2007-01-01

    This slide presentation reviews the Knowledge Management (KM) project of the Propulsion Systems Department at Marshall Space Flight Center. KM is needed to support knowledge capture, preservation and to support an information sharing culture. The presentation includes the strategic plan for the KM initiative, the system requirements, the technology description, the User Interface and custom features, and a search demonstration.

  18. Confirming the Stankosky Knowledge Management Framework

    Science.gov (United States)

    Ternes, Carl D., Jr.

    2011-01-01

    As a managerial construct, knowledge management (KM) optimizes organizational knowledge assets to achieve sustainable business advantages by connecting people with the intellectual resources needed to operate more effectively. Yet KM may have its greatest impact when used with repeatable, systems engineering-based "frameworks." As such, this study…

  19. Managing Temporal Knowledge in Port Management Systems

    Directory of Open Access Journals (Sweden)

    Anita Gudelj

    2006-05-01

    Full Text Available Large ports need to deal with a number of disparate activities:the movement of ships, containers and other cargo, theloading and unloading of ships and containers, customs activities.As well as human resources, anchorages, channels, lighters,tugs, berths, warehouse and other storage spaces have to beallocated and released. The efficient management of a port involvesmanaging these activities and resources, managing theflows of money involved between the agents providing and usingthese resources, and providing management information.Many information systems will be involved.Many applications have to deal with a large amount of datawhich not only represent the perceived state of the real world atpresent, but also past and/or future states. These applicationsare not served adequately by today's computer managementand database systems. In particular, deletions and updates insuch systems have destructive semantics. This means that previousdatabase contents (representing previous perceived statesof the real world cannot be accessed anymore.A review of how define temporal data models, based ongeneralizing a non-temporal data model in to a temporal one toimprove port management is presented. This paper describes apractical experiment which supports managing temporal dataalong with the corresponding prototype implementations.

  20. Knowledge management in the Argentine Nuclear Regulatory Authority

    International Nuclear Information System (INIS)

    Chahab, Martin

    2006-01-01

    In 2006, the Argentine Nuclear Regulatory Authority has initiated a regulatory knowledge management process to face the loss of knowledge resulting from retiring experts, the generation gap, and the existing need to train new human resources. A number of projects have been started together with the technical assistance of the National Public Administration Institute to preserve knowledge and render it explicit for the coming generations. These projects include 'The History of the Expert's Learning Process' in which the majority of the most critical experts have been interviewed so far. The results of this project help envision a training structure and prospective projects. An Internet Site has also been created on the Intranet in order to render knowledge explicit and facilitate the tools for knowledge management initiatives. Furthermore, ARN's knowledge map project has also been started. (author) [es

  1. Knowledge Management System Untuk SDM Menggunakan Seci Model (Studi Kasus: Koperasi Karyawan

    Directory of Open Access Journals (Sweden)

    Eva Zuraidah

    2018-04-01

    used with the SECI model and perform the analysis to obtain the knowledge management system. The analysis of the resulting knowledge management system supports the process of Socialization, Externalization, Combination, Internalization (SECI. Knowledge management system was developed as a means of sharing in employees Keywords: Knowledge Management System, SECI, Koperasi, SDM

  2. Knowledge Management in the IAEA Department of Safeguards

    International Nuclear Information System (INIS)

    Konecni, S.; McCullough, R.

    2015-01-01

    Knowledge management is the discipline of enabling individuals and teams to collectively and systematically create, share and apply knowledge. The most important assets in the IAEA Department of Safeguards are people and their knowledge. The focus of the Department is to create an environment within which people share, learn and work together. The efforts to manage the knowledge leaving the Department have been focused on helping the supervisor of the departing staff member to identify what critical knowledge needs to be retained, and how to retain that knowledge. The Safeguards Knowledge Management team developed a person-centred approach. This approach involves interviews with the staff member, co-workers and/or customers to identify the critical knowledge to be transferred. Although time consuming we have found that this method is most effective to capture the needed knowledge. This approach has four steps: · Identify the critical knowledge to be retained; · Select the knowledge transfer methods; · Apply the knowledge transfer methods; and · Assess and refine the transfer process. The paper will describe the person-centred approach and lessons learned from implementing this programme in the Department over several years. (author)

  3. Knowledge portal for Six Sigma DMAIC process

    Science.gov (United States)

    ThanhDat, N.; Claudiu, K. V.; Zobia, R.; Lobont, Lucian

    2016-08-01

    Knowledge plays a crucial role in success of DMAIC (Define, Measure, Analysis, Improve, and Control) execution. It is therefore necessary to share and renew the knowledge. Yet, one problem arising is how to create a place where knowledge are collected and shared effectively. We believe that Knowledge Portal (KP) is an important solution for the problem. In this article, the works concerning with requirements and functionalities for KP are first reviewed. Afterwards, a procedure with necessary tools to develop and implement a KP for DMAIC (KPD) is proposed. Particularly, KPD is built on the basis of free and open-source content and learning management systems, and Ontology Engineering. In order to structure and store knowledge, tools such as Protégé, OWL, as well as OWL-RDF Parsers are used. A Knowledge Reasoner module is developed in PHP language, ARC2, MySQL and SPARQL endpoint for the purpose of querying and inferring knowledge available from Ontologies. In order to validate the availability of the procedure, a KPD is built with the proposed functionalities and tools. The authors find that the KPD benefits an organization in constructing Web sites by itself with simple steps of implementation and low initial costs. It creates a space of knowledge exchange and supports effectively collecting DMAIC reports as well as sharing knowledge created. The authors’ evaluation result shows that DMAIC knowledge is found exactly with a high success rate and a good level of response time of queries.

  4. Nuclear knowledge management: Russian lessons

    International Nuclear Information System (INIS)

    Gagarinski, A.; Yakovlev, N.

    2004-01-01

    The paper describes the Soviet experience preserved in Russia and related to the strategy of nuclear knowledge preservation in period of fast nuclear energy deployment. It's also discusses the problems of 80-90ies: 'gap' between generations, loss of the experimental base, ageing of scientific teams, weakened governmental support, etc. Obviously resumed positive development of the Russian nuclear energy in the last years, as well as expectation of the 'Second Nuclear Era' of large-scale nuclear energy use in the country, has made the elimination of NKM defects and the development of human resources one of the most important and vital prerequisites of the further nuclear development. The paper considers the measures taken in this regard by the Russian nuclear industry, including international cooperation

  5. The Contemporary School and Knowledge management

    Directory of Open Access Journals (Sweden)

    Mulej Majtaž

    2008-03-01

    Full Text Available The school of today faces circumstances that differ very much from the ones in which the current educators have been educated as students, especially in the countries that are new members of the European Union as EU-27. Therefore, in order to manage knowledge in their school of today, one must understand the socio-economic development trends and their impact over the school as a subsystem of the emerging innovative society in which the innovative business leaves little or no room for the routine-loving behaviour of previous decades, centuries, and millennia. This contribution summarizes a dialectical system of this development trends and the resulting newly required attributes of the contemporary schools and teachers, but it does so on the level of provocation for readers’ creative and innovative thinking and action rather than on the level of any final answers. The Bologna Process seems to be an underused opportunity for innovation of higher education in Europe.

  6. Information Technology Management Strategies to Implement Knowledge Management Systems

    Science.gov (United States)

    McGee, Mary Jane Christy

    2017-01-01

    More than 38% of the U.S. public workforce will likely retire by 2030, which may result in a labor shortage. Business leaders may adopt strategies to mitigate knowledge loss within their organizations by capturing knowledge in a knowledge management system (KMS). The purpose of this single case study was to explore strategies that information…

  7. D6.4 Implementation: Project Knowledge Management

    DEFF Research Database (Denmark)

    Dolog, Peter; Durao, Frederico; Jahn, Karsten

    2009-01-01

    This report presents the prototype for the project knowledge management in Logica. We describe the related theories and our approach, the ‘circle of knowledge’. According to our analysis it results in the data-based import or update process between two specialized applications, one for project...... management and one for knowledge sharing. We describe the applications involved and the features used. The main component here is a templating mechanism in the KiWi system....

  8. Analysis of Relationship between Knowledge Management and Customer Relationship Management with Customer Knowledge Management (Case Study At Azaran Valve Co.)

    OpenAIRE

    Sayyed Mohsen Allameh; Arash Shahin; Babak Tabanifar

    2012-01-01

    Knowledge management (KM) and customer relationship management (CRM) are both emphasized on the allocation of resources to business supportive activities in order to gain competitive advantages.. Merging the two concepts of knowledge management and customer relationship management in customer knowledge management (CKM) model can promote the benefits of employing each of them and reduce the risk of implementation failure. This study sought to analyze the relationship between knowledge manageme...

  9. Learning Management Systems: Are They Knowledge Management Tools?

    Directory of Open Access Journals (Sweden)

    Bayan Aref Abu Shawar

    2010-03-01

    Full Text Available The new adventure of online world has helped to improve many domains and sectors. Knowledge management era which originally related to business sector is now required in industry, health, or any institute that needs to manage its knowledge. Education is no exception! The advancement in computers speed and memory, and the growth of Internet usage are behind the inspiration of e-learning approach. In which the computer is used as a medium to deliver and share educational materials and knowledge instead of face-to-face tutoring. This makes education available to any one, any place, and any time as learner need. This paper presents the relationship between knowledge management and learning management system (LMS that is used in e-learning paradigms. A detailed description of the LMS used at Arab Open University (AOU is included in this paper. We claim that the LMS used at AOU can be considered as a knowledge management tool.

  10. Proses Knowledge Management di Semen Indonesia Group

    OpenAIRE

    Putri, Natalia Yan

    2017-01-01

    Penelitian ini dilakukan untuk mengetahui prosesknowledge management yang ada di Perusahaan Semen IndonesiaGroup, yakni PT Semen Gresik, PT Semen Padang, PT SemenTonasa. Proses knowledge management dapat dilakukan denganpenciptaan pengetahuan, berbagi pengetahuan dan penggunaankembali pengetahuan. Penelitian ini menggunakan metodekualitatif dengan wawancara. Validasi data menggunakan codingdan uji triangulasi sumber data dan teori.

  11. African Traditional Knowledge Systems and Biodiversity Management

    African Journals Online (AJOL)

    There is a link between African Traditional Knowledge Systems and the management of Biodiversity. These have been passed over from one generation to the next through oral tradition. The lack of documentation of these systems of managing biodiversity has led to the existence of a gap between the scientifi cally based ...

  12. Knowledge Management System Di Bidang Pelayaran Menggunakan Metodologi USDP

    Directory of Open Access Journals (Sweden)

    Muhamad Nasihin

    2017-03-01

                                                                Abstract Karunia Samudera Indonesia Co. Ltd. is a company that engaged in shipping more than 22 years since 1995 up to now handle a variety of water transport fleet services, the agency, processing of documents, crew recruitment, docking ships, often using social media and email in the dissemination of knowledge and information that is carried out so far. However, these media can not accommodate this company in some ways as the notes of the knowledge that can be searched back and not as a recording medium for the knowledges based on experience in the field. Therefore, we need to design a system that can convert tacit knowledge into explicit knowledge that is useful for Karunia Samudera Indonesia Co. Ltd. and ease to communicate information to the users of services. The system was designed using the methodology of the Unified Software Development Process (USDP in this research is a web application that implements the concept of Knowledge Management System (Knowledge Managements, which the user can interact with Karunia Samudera Indonesia Co. Ltd. as a member of the system by commenting on the article which is a form of knowledge that has been documented.   Keywords:   Knowledge Management System, Unified Software Development Process, Web Application.

  13. Integrating technologies for effective knowledge management

    Energy Technology Data Exchange (ETDEWEB)

    Beaugrand, F.S.; Curtis, T.A. [Public Petroleum Data Model, PPDM Association, Calgary, AB (Canada)

    2002-06-01

    In order to succeed in today's business environment, effective knowledge management strategies are needed along with effective tools to solve real business problems. Relational databases provide accessible and practical tools that can be used to manage corporate knowledge assets. However, technology is growing so rapidly that it is difficult and too expensive for individual corporations to pursue each line of development independently. Collaborative efforts are needed to improve access to shared knowledge. The PPDM Association is an international not for profit standards body that is working collaboratively with the petroleum exploration and production industry to develop standards for managing data and knowledge, spatially enabling data, standardizing data content and data exchange. The PPDM Association provides a vendor-neutral environment for development, technical support and a methodology for designing, developing and publishing technical deliverables.

  14. KNOWLEDGE, INTELECTUAL CAPITAL AND QUALITY MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Stevan Živojinović

    2009-12-01

    Full Text Available From the contemporary change management paradigm and new, knowledge-based economy, we emphasize the impact of advanced managerial tools. As evidenced in practice, simultaneous implementation of several management approaches, concepts and methods brings about more integral corporate success. We advocate integration of up-to-date approaches - knowledge management (KM and intellectual capital management (ICM as well as balanced scorecard (BSC under the "conceptional umbrella" of quality management, i.e. quality management system (QMS and total quality management (TQM. Interrelating elements of these management concepts through comparison of respective characteristics, differences and similarities, connections and complementary activities, we establish relations and interdependence which result in synergy when applied concurrently. QMS implementation (in accordance with ISO 9000 standard series, enroute to TQM, KM is improved, intellectual capital enlarged (via knowledge, skills, motivation, management systems, procedures, information and product flow, customer and other stakeholder relations and application of BSC facilitated. Conversely, KM and BSC improve opportunities for attaining organisational and business excellence. All mentioned concepts can be viewed as facets of modern integral management model, in continual dynamic interaction that brings about a potential for improved competitive advantage and business performance.

  15. Guidelines for assessing the knowledge management maturity of organizations

    Directory of Open Access Journals (Sweden)

    C. J. Kruger

    2007-11-01

    Full Text Available In a recent article Kruger and Snyman hypothesized that progressions in knowledge management maturity (from a strategic perspective are directly related to an increased ability to speed up the strategic cycle of imitation, consolidation and innovation. The arguments proposed, however, neglected to supply the reader with a practical toolkit or even a roadmap (a time-related matrix, or questionnaire to successfully measure succession in knowledge management maturity. This article builds on the previous one and proposes a questionnaire consisting of six sections, containing 101 descriptive questions, to enable organizations to test and assess their knowledge management maturity empirically. The development of an instrument to measure knowledge management maturity required adhering to a research design that combined theoretical propositions with practical experimentation. As a point of departure, a knowledge management maturity matrix consisting of seven maturity levels was formulated. All questions contained within the matrix were benchmarked against a survey questionnaire developed by the public management service of the OECD (PUMA and were also pre-tested and validated. This process of refinement led to the formulation of the Knowledge Management Maturity Questionnaire. To avoid any taint of this research being based only on theoretical propositions, the questionnaire was tested by 178 master students of the University of Pretoria, South Africa, in nine different industries. The proposed questionnaire provides a bridge between theoretical propositions and practical usability, not only enabling knowledge management practitioners to assess the level of knowledge management maturity reached successfully but, more importantly, also serving as a guideline to institutionalize further and future knowledge management endeavours.

  16. Enabling knowledge processes in innovative environments

    NARCIS (Netherlands)

    Pavesi, S.

    2003-01-01

    The concept of organisational knowledge as a valuable strategic asset has become quite popular recently. Increased competition, globalisation and the emergence of new organisational models built on process-based organisational structures require organisations to create, capture, share and apply

  17. MATHEMATICAL APPARATUS FOR KNOWLEDGE BASE PROJECT MANAGEMENT OF OCCUPATIONAL SAFETY

    Directory of Open Access Journals (Sweden)

    Валентина Николаевна ПУРИЧ

    2015-05-01

    Full Text Available The occupational safety project (OSP management is aimed onto a rational choice implementation. With respect to the subjectivity of management goals the project selection is considered as a minimum formalization level information process, The proposed project selection model relies upon the enterprise’s occupational and industrial safety assessment using fuzzy logic and linguistic variables based on occupational safety knowledge base.

  18. Knowledge representation and natural language processing

    Energy Technology Data Exchange (ETDEWEB)

    Weischedel, R.M.

    1986-07-01

    In principle, natural language and knowledge representation are closely related. This paper investigates this by demonstrating how several natural language phenomena, such as definite reference, ambiguity, ellipsis, ill-formed input, figures of speech, and vagueness, require diverse knowledge sources and reasoning. The breadth of kinds of knowledge needed to represent morphology, syntax, semantics, and pragmatics is surveyed. Furthermore, several current issues in knowledge representation, such as logic versus semantic nets, general-purpose versus special-purpose reasoners, adequacy of first-order logic, wait-and-see strategies, and default reasoning, are illustrated in terms of their relation to natural language processing and how natural language impact the issues.

  19. From Project Management to Process Management - Effectively Organising Transdisciplinary Projects

    OpenAIRE

    Moschitz, Heidrun

    2013-01-01

    In transdisciplinary projects, the roles of researchers change. In addition to being a source of knowledge, they are required to engage in knowledge exchange processes. This results in an alteration at project level: researchers need to creatively manage projects as group processes.

  20. Process Management Plans

    Directory of Open Access Journals (Sweden)

    Tomasz Miksa

    2014-07-01

    Full Text Available In the era of research infrastructures and big data, sophisticated data management practices are becoming essential building blocks of successful science. Most practices follow a data-centric approach, which does not take into account the processes that created, analysed and presented the data. This fact limits the possibilities for reliable verification of results. Furthermore, it does not guarantee the reuse of research, which is one of the key aspects of credible data-driven science. For that reason, we propose the introduction of the new concept of Process Management Plans, which focus on the identification, description, sharing and preservation of the entire scientific processes. They enable verification and later reuse of result data and processes of scientific experiments. In this paper we describe the structure and explain the novelty of Process Management Plans by showing in what way they complement existing Data Management Plans. We also highlight key differences, major advantages, as well as references to tools and solutions that can facilitate the introduction of Process Management Plans.

  1. A Design Thinking Approach to Teaching Knowledge Management

    Science.gov (United States)

    Wang, Shouhong; Wang, Hai

    2008-01-01

    Pedagogies for knowledge management courses are still undeveloped. This Teaching Tip introduces a design thinking approach to teaching knowledge management. An induction model used to guide students' real-life projects for knowledge management is presented. (Contains 1 figure.)

  2. PROJECT SCOPE MANAGEMENT PROCESS

    Directory of Open Access Journals (Sweden)

    Yana Derenskaya

    2018-01-01

    Full Text Available The purpose of the article is to define the essence of project scope management process, its components, as well as to develop an algorithm of project scope management in terms of pharmaceutical production. Methodology. To carry out the study, available information sources on standards of project management in whole and elements of project scope management in particular are analysed. Methods of system and structural analysis, logical generalization are used to study the totality of subprocesses of project scope management, input and output documents, and to provide each of them. Methods of network planning are used to construct a precedence diagram of project scope management process. Results of the research showed that components of the project scope management are managing the scope of the project product and managing the content of project work. It is the second component is investigated in the presented work as a subject of research. Accordingly, it is defined that project scope management process is to substantiate and bring to the realization the necessary amount of work that ensures the successful implementation of the project (achievement of its goal and objectives of individual project participants. It is also determined that the process of managing the project scope takes into account the planning, definition of the project scope, creation of the structure of project work, confirmation of the scope and management of the project scope. Participants of these subprocesses are: customer, investor, and other project participants – external organizations (contractors of the project; project review committee; project manager and project team. It is revealed that the key element of planning the project scope is the formation of the structure of design work, the justification of the number of works, and the sequence of their implementation. It is recommended to use the following sequence of stages for creating the structure of project work

  3. A Knowledge Management and Decision Support Model for Enterprises

    Directory of Open Access Journals (Sweden)

    Patrizia Ribino

    2011-01-01

    Full Text Available We propose a novel knowledge management system (KMS for enterprises. Our system exploits two different approaches for knowledge representation and reasoning: a document-based approach based on data-driven creation of a semantic space and an ontology-based model. Furthermore, we provide an expert system capable of supporting the enterprise decisional processes and a semantic engine which performs intelligent search on the enterprise knowledge bases. The decision support process exploits the Bayesian networks model to improve business planning process when performed under uncertainty.

  4. Knowledge management in the NPP domain

    International Nuclear Information System (INIS)

    Nilsen, Svein; Bisio, Rossella; Ludvigsen, Jan Tore

    2004-03-01

    This report gives an outlook on Knowledge Management (KM) activities within NPP related establishments as of today. There may be less activity in the NPP world as compared to many other industrial sectors. Still there is an awakening within the NPP industry demanding that KM should be attended to at a larger scale. The most notable reason for this is maybe an imminent increase in the number of people going into retirement. The types of establishments involved cover the major kinds such as utilities, research institutes and worldwide nuclear organizations. The report sums up a few of those efforts that are presently being implemented. Moreover the report looks at general advancements within the field of knowledge management. Simply stated the endeavours belong to either one of two classes. The first class emphasize the use of technology to solve knowledge management problems. The second class regard knowledge management as a problem pertaining to human factors and organizational issues. This report maintain that knowledge management initiatives should make due considerations to both perspectives. This report also sums up the Halden Reactor Project short term KM initiative. (Author)

  5. Managing nuclear knowledge - A government perspective

    International Nuclear Information System (INIS)

    Kakodkar, A.

    2002-01-01

    to be solved. Increase in the level of greenhouse gases in the atmosphere due to the use of fossil fuels is also one such issue. It has not happened overnight, but over several decades. Indiscriminate use of plastics, increase in generation of all types of industrial wastes are some other issues. The issue of nuclear waste, however, has attracted disproportionate adverse attention in spite of the availability of technological fixes, a situation far better than many other similar issues. All these issues need to be addressed on the basis of available knowledge and continuous research. The research activity aimed at finding a long term solution for nuclear waste has been highlighted by the nuclear industry out of genuine concern for human welfare and scientific solutions now exist and what is needed is the political will to implement the scientific decisions. Thus, it would appear that development imperatives would drive evolution and deployment of technologies. The driver could be the industry or the government depending on the gestation period involved. In either case there has to be an in-built process to assess the short and long term implications. The governments have thus to facilitate knowledge management for the purpose of sustainable development particularly when the long term issues have to be addressed. The atomic energy programme in India has been very successful, and the two factors which have been crucial to this success are technology management within the conglomerate of institutions of the Department of Atomic Energy in India and policies followed for human resource development. In both areas we have followed innovative approaches. For technology management, we have set up a variety of organizations to manage the complete chain involving research, development, demonstration and deployment under a single umbrella. For meeting our need of specialized manpower, we have followed the 'Hire and Train' approach. Since our programme is expanding, young

  6. Meeting of senior officials on managing nuclear knowledge. Meeting report

    International Nuclear Information System (INIS)

    2002-01-01

    In response to the recommendations of several Agency advisory committees, e.g. INSAG, SAGNE 2002, SAGNA, SAGTAC, to address issues related to nuclear knowledge management, the IAEA convened a meeting on Managing Nuclear Knowledge with senior representatives from Member States. The purpose of the meeting was to sharpen awareness and understanding of the emerging concerns about the maintenance and preservation of knowledge and expertise in nuclear science, technology and applications and to better comprehend the role of the Agency in this process. The meeting was attended by more than 70 participants from 35 Member States and 4 international organizations, representing academic leaders, senior level executives, managers and governmental officials. This report includes general recommendations, summary of the keynote of the Member States, statements on the role of the IAEA and International cooperation in managing nuclear knowledge

  7. DSS and GIS in Knowledge Transformation Process

    Czech Academy of Sciences Publication Activity Database

    Klimešová, Dana; Brožová, H.

    2009-01-01

    Roč. 2, č. 1 (2009), s. 1-15 ISSN 1803-1617 Institutional research plan: CEZ:AV0Z10750506 Keywords : Tacit and explicit knowledge * SECI model * Operations Research * Management Science Models Subject RIV: BD - Theory of Information

  8. Greening flood protection through knowledge processes

    NARCIS (Netherlands)

    Janssen, Stephanie; Tatenhove, van J.P.M.; Mol, A.P.J.; Otter, H.S.

    2017-01-01

    Greening flood protection (GFP) is increasingly recognized as an adaptive and flexible approach to water management that is well suited to addressing uncertain futures associated with climate change. In the last decade, GFP knowledge and policies have developed rapidly, but implementation has been

  9. Pitfalls and Potentials of Knowledge Management

    NARCIS (Netherlands)

    Kalantzis, M.; Choenni, R.S.; Harkema, Saskia; Cope, B.; Moolenaar, Debora

    2005-01-01

    Organizations are interested in actively using knowledge / past experiences to improve their business processes. In this paper, we address some of the major issues in obtaining this goal. We discuss the importance of codifying and representing knowledge in computerized information systems, the

  10. Refinement of an Instrument to Assess Readiness for Knowledge Management

    National Research Council Canada - National Science Library

    Bailey, Landon C

    2007-01-01

    ... for knowledge management. This study culminates in the development and field-testing of the resultant knowledge management readiness instrument, filling in an important gap in contemporary literature.

  11. PERANCANGAN PROTOTYPE APLIKASI KNOWLEDGE MANAGEMENT PADA DIVISI MANAGEMENT AUTOMATION INFORMATION UNTUK MENDUKUNG ORACLE FINANCIAL PADA ORANG TUA GROUP

    Directory of Open Access Journals (Sweden)

    Gema Gema

    2010-10-01

    Full Text Available The purpose of this project is to design a knowledge management application as a media to document knowledge and facility that supported a knowledge sharing culture in Oracle Financial subdivision in Orang Tua Group. The researcher uses 7 first steps method which defined by Tiwana in doing knowledge management application prototype. The knowledge management prototype application modules consist of Wiki page, document library, discussion board, blog, picture library, knowledge base, help desk, frequently asked questions, and surveys. In using knowledge in knowledge base, user will get knowledge through business process, how to use the application, or how to finish some cases. Knowledge management prototype application design as a whole could fulfill user’s needs in sharing knowledge, but still needs continuous improvement for maximal usage.Keywords: prototype design, knowledge management application, knowledge

  12. Managing Software Process Evolution

    DEFF Research Database (Denmark)

    This book focuses on the design, development, management, governance and application of evolving software processes that are aligned with changing business objectives, such as expansion to new domains or shifting to global production. In the context of an evolving business world, it examines...... the complete software process lifecycle, from the initial definition of a product to its systematic improvement. In doing so, it addresses difficult problems, such as how to implement processes in highly regulated domains or where to find a suitable notation system for documenting processes, and provides...... essential insights and tips to help readers manage process evolutions. And last but not least, it provides a wealth of examples and cases on how to deal with software evolution in practice. Reflecting these topics, the book is divided into three parts. Part 1 focuses on software business transformation...

  13. Empowering production workers with digitally facilitated knowledge processes--a conceptual framework

    DEFF Research Database (Denmark)

    Hannola, Lea; Richter, Alexander; Richter, Shahper

    2018-01-01

    proposes a conceptual framework for empowering workers in industrial production environments with digitally facilitated knowledge management processes. The framework explores four concrete facets of digital advancements that apply to a wide range of knowledge processes and production strategies...

  14. Knowledge coordination in distributed software management

    DEFF Research Database (Denmark)

    Persson, John Stouby; Mathiassen, Lars

    2012-01-01

    Software organizations are increasingly relying on cross-organizational and cross-border collaboration, requiring effective coordination of distributed knowledge. However, such coordination is challenging due to spatial separation, diverging communities-of-practice, and unevenly distributed...... communication breakdowns on recordings of their combined teleconferencing and real-time collaborative modeling. As a result, we offer theoretical propositions that explain how distributed software managers can deal with communication breakdowns and effectively coordinate knowledge through multimodal virtual...

  15. Use of a Knowledge Management System in Waste Management Projects

    International Nuclear Information System (INIS)

    Gruendler, D.; Boetsch, W.U.; Holzhauer, U.; Nies, R.A.

    2006-01-01

    In Germany the knowledge management system 'WasteInfo' about waste management and disposal issues has been developed and implemented. Beneficiaries of 'WasteInfo' are official decision makers having access to a large information pool. The information pool is fed by experts, so called authors This means compiling of information, evaluation and assigning of appropriate properties (metadata) to this information. The knowledge management system 'WasteInfo' has been introduced at the WM04, the operation of 'WasteInfo' at the WM05. The recent contribution describes the additional advantage of the KMS being used as a tool for the dealing with waste management projects. This specific aspect will be demonstrated using a project concerning a comparative analysis of the implementation of repositories in six countries using nuclear power as examples: The information of 'WasteInfo' is assigned to categories and structured according to its origin and type of publication. To use 'WasteInfo' as a tool for the processing the projects, a suitable set of categories has to be developed for each project. Apart from technical and scientific aspects, the selected project deals with repository strategies and policies in various countries, with the roles of applicants and authorities in licensing procedures, with safety philosophy and with socio-economic concerns. This new point of view has to be modelled in the categories. Similar to this, new sources of information such as local and regional dailies or particular web-sites have to be taken into consideration. In this way 'WasteInfo' represents an open document which reflects the current status of the respective repository policy in several countries. Information with particular meaning for the German repository planning is marked and by this may influence the German strategy. (authors)

  16. Knowledge Management, Total Quality Management and Innovation: A New Look

    Directory of Open Access Journals (Sweden)

    Amir Honarpour

    2012-09-01

    Full Text Available In the present challenging dynamic environment, innovation is considered as a capability that renews the competitive advantage of a company. In recent years, considerable effort has been made to examine the factors that affect innovation in organizations. Knowledge management and total quality management, which play an important role in the contemporary management progress, are among the factors investigated. On the one hand, knowledge management has been recognized as an enabler that can deploy innovation by creating, storing, transferring, and applying knowledge, while on the other hand, the implementation of total quality management practices are addressed as one of the important factors that can influence innovation in a positive way. Lately, although a few researchers have shown some interest in the relationship of total quality management and knowledge management and their have not reached a consensus to conceptualize this relation. Looking at it from the methodological perspective, this problem can be tackled by using the Joint Variance analysis method where it can demonstrate correlation among independent variables and the effect of them on innovation. This study aims to propose a framework that shows how total quality management and knowledge management are reciprocally related to each other and how this affinity can impact innovation.

  17. Research on Knowledge-Oriented Supply ChainRisk Management System Model

    OpenAIRE

    Yingchun Guo

    2011-01-01

    Based on analyzing the characteristics of supply chain risk management under the influences of knowledge, in this paper integrates basic theories and methods of knowledge management into the process of risk management, builds a knowledge-oriented supply chain risk management system model, and proposes relevant strategies, presenting references for practical application of knowledge-oriented supply chain risk management. By means of acquiring, storing, sharing, and transferring supply chain ri...

  18. Learning object repositories as knowledge management systems

    Directory of Open Access Journals (Sweden)

    Demetrios G. Sampson

    2013-06-01

    Full Text Available Over the past years, a number of international initiatives that recognize the importance of sharing and reusing digital educational resources among educational communities through the use of Learning Object Repositories (LORs have emerged. Typically, these initiatives focus on collecting digital educational resources that are offered by their creators for open access and potential reuse. Nevertheless, most of the existing LORs are designed more as digital repositories, rather than as Knowledge Management Systems (KMS. By exploiting KMSs functionalities in LORs would bare the potential to support the organization and sharing of educational communities’ explicit knowledge (depicted in digital educational resources constructed by teachers and/or instructional designers and tacit knowledge (depicted in teachers’ and students’ experiences and interactions of using digital educational resources available in LORs. Within this context, in this paper we study the design and the implementation of fourteen operating LORs from the KMSs’ perspective, so as to identify additional functionalities that can support the management of educational communities’ explicit and tacit knowledge. Thus, we propose a list of essential LORs’ functionalities, which aim to facilitate the organization and sharing of educational communities’ knowledge. Finally, we present the added value of these functionalities by identifying their importance towards addressing the current demands of web-facilitated educational communities, as well as the knowledge management activities that they execute.

  19. Collaborative knowledge management | Abdulllah | Journal of ...

    African Journals Online (AJOL)

    Knowledge plays a critical role in organizational resources that enables ... of an organization where it applies KM and e-collaboration to cover the business ... The organizational structures and processes, standards and values are still the main ...

  20. The role of knowledge management tools in supporting sustainable forest management

    OpenAIRE

    Vacik, H.; Torresan, C.; Hujala, T.; Khadka, C.; Reynolds, K.

    2013-01-01

    Aim of study: Knowledge Management (KM) tools facilitate the implementation of knowledge processes by identifying, creating, structuring, and sharing knowledge through use of information technology in order to improve decision-making. In this contribution, we review the way in which KM tools and techniques are used in forest management, and categorize a selected set of them according to their contribution to support decision makers in the phases of problem identification, problem modelling, a...

  1. Knowledge management during decommissioning of Chornobyl NPP

    International Nuclear Information System (INIS)

    Gora, A.D.; Kuchinskij, V.K.; Stel'makh, D.A.; Tsivun, T.A.

    2010-01-01

    The article deals with issues on knowledge management during decommissioning by the example of the Chornobyl NPP. This includes how the duration of decommissioning stage, change in organization goal and final state of the site influence on human resources and knowledge management system. The main attention is focused on human assets and intellectual strength of Chornobyl NPP. Mathematical dependencies are proposed to substantiate numerical values. An analysis is given for the current situation, and forecast estimates for values dynamics is performed. The conclusion gives solutions on providing experienced staff in the future.

  2. Knowledge Management: Individual versus organizational learning

    Directory of Open Access Journals (Sweden)

    Noemí Martínez Caraballo

    2007-07-01

    Full Text Available During the last two decades, there has been a profusion of articles dealing with the topics organizational learning and knowledge management, on the academic and managerial side. For this reason, the present paper is focused on further analysing these concepts. In particular, the purpose is studying the link between individual and organizational learning, taking into account the literature about knowledge management, and trying to establish the application field and the intersection of them. Finally, it is pursued to point out several managerial implications for the companies that must have in consideration that individual and organizational learning are two phenomena different but indissolubly united

  3. Managing Knowledge Performance: Testing the Components of a Knowledge Management System on Organizational Performance

    Science.gov (United States)

    Cho, Taejun; Korte, Russell

    2014-01-01

    The main purpose of the current study is to validate the framework of knowledge management (KM) capabilities created by Gold ("Towards a theory of organizational knowledge management capabilities." Doctoral dissertation, University of North Carolina, Chapel Hill) 2001) in a study of South Korean companies. However, the original framework…

  4. Knowledge management strategies: Enhancing knowledge transfer to clinicians and patients.

    Science.gov (United States)

    Roemer, Lorrie K; Rocha, Roberto A; Del Fiol, Guilherme; Bradshaw, Richard L; Hanna, Timothy P; Hulse, Nathan C

    2006-01-01

    At Intermountain Healthcare (Intermountain), executive clinical content experts are responsible for disseminating consistent evidence-based clinical content throughout the enterprise at the point-of-care. With a paper-based system it was difficult to ensure that current information was received and was being used in practice. With electronic information systems multiple applications were supplying similar, but different, vendor-licensed and locally-developed content. These issues influenced the consistency of clinical practice within the enterprise, jeopardized patient and clinician safety, and exposed the enterprise and its employees to potential financial penalties. In response to these issues Intermountain is developing a knowledge management infrastructure providing tools and services to support clinical content development, deployment, maintenance, and communication. The Intermountain knowledge management philosophy includes strategies guiding clinicians and consumers of health information to relevant best practice information with the intention of changing behaviors. This paper presents three case studies describing different information management problems identified within Intermountain, methods used to solve the problems, implementation challenges, and the current status of each project.

  5. Knowledge adquisition strategies in firm innovation processes

    OpenAIRE

    Vega Jurado, Jaider; Gutiérrez Gracia, Antonio; Fernández de Lucio, Ignacio

    2009-01-01

    The recognition of external agents as an important knowledge source to innovation processes means that the firms must face a key decision: generate in-house or acquire externally the required technological knowledge. Owing to its implications, this decision has become a very important topic between academics and practitioners of innovation, promoting the development of a body of theoretical and empirical literature about the factors and motivations which influence it. This paper provides a re...

  6. Emergency nurses' knowledge of pain management principles.

    Science.gov (United States)

    Tanabe, P; Buschmann, M

    2000-08-01

    The purpose of this study was to determine areas of emergency nurses' knowledge deficit regarding pain management, and to identify barriers to pain management as perceived by emergency nurses. Data were collected anonymously in a mail survey using a 52-item knowledge questionnaire addressing pain management principles and asking emergency nurses (Illinois Emergency Nurses Association members) to rate various barriers as to how often they affect their practice. Questionnaires were mailed to all Illinois ENA members (n = 1000). Three hundred five emergency nurses' questionnaires were returned. A significant deficit existed on 2 domains of knowledge: understanding of the terms "addiction," "tolerance," and "dependence"; and knowledge of various pharmacologic analgesic principles. Nurses with a master's degree or higher, or those who attended a 1-day seminar on pain management, achieved statistically significantly higher scores. The 2 barriers identified by emergency nurses as the most common were the inability to administer medication until a diagnosis is made (53%), and inadequate assessment of pain and pain relief (48%) (the percentage indicates how often the emergency nurses believed the barrier was present in their practice). The data indicate that emergency nurses may not have a good understanding of the management of pain with drugs, or of such issues as risk of addiction.

  7. Intelligent management in the knowledge economy

    DEFF Research Database (Denmark)

    Junghagen, Sven; Linderoth, Henrik

    The knowledge economy is a notion that has been used, since the 1990s, to describe a new economic order perceived by scholars and practitioners. The authors argue that this order, triggered by new information and communication technologies, has resulted in a different set of challenges...... for effective management of the contemporary firm. Knowledge will play an important role in managing these challenges, with the onus being on new hardware and software as much as how businesses can be organized with regard to relationships with customers and suppliers. This volume shows how "intelligent...... management will be the key to how internal operations can be organized, in order to take advantage of opportunities brought about by new technologies. This change in management is discussed throughout the book from a wide array of perspectives ranging from contextual and philosophical aspects, through tools...

  8. Knowledge management - A key issue for EnBW

    International Nuclear Information System (INIS)

    Zimmer, H.J.

    2007-01-01

    power facilities. Competent and motivated employees, a good safety culture, excellent knowledge management and good organised processes create a solid foundation. This is why knowledge management has been consistently and systematically integrated in the EnBW strategy for a number of years now. Examples for the implementation of knowledge management objectives in the nuclear energy operations of EnBW: 1) Cascading of corporate goals down to the individual company and clear-cut definition and broadly-based communication of the goals on the level of the nuclear generating company to ensure that employees understand the overall context and the key challenges. 2) Far-sighted personnel planning providing for overlaps between outgoing and new incoming employees, measures to promote the willingness to learn etc. 3) Human resource management/Maintenance of personnel levels exceeding official requirements. 4) Cooperation with other German energy supply companies in the creation of a 'nuclear energy expert network' to systematically support and promote the preservation of the nuclear technology infrastructure in the research landscape 5) Implementation of a special knowledge management project in connection with the dismantling of the Obrigheim facility. 6) Implementation of an indicator-based safety management system at all nuclear power plant locations of EnBW. 7) All processes that are key to operation are standardised in the form of a workflow model and documented in an electronic database system; appointment of responsible process officer. 8) Strategic and broadly based ageing management programme. 9) EnBW's nuclear power plants regularly undergo international reviews. (author)

  9. Analisis Knowledge Management System Pada STMIK Mitra Lampung

    OpenAIRE

    Winarko, Triyugo

    2014-01-01

    Knowledge is information that is contextual, relevant and actionable. Knowledge differs from data or information because knowledge is only found in one's thinking. For that we need the knowledge that knowledge management can be an "intangible assets" that can be managed and utilized by many people. STMIK Mitra Lampung is a college with a wealth of knowledge on each personal well yet manageable, so that the knowledge management is expected to be "intangible assets" that can play its role optim...

  10. DOCUMENTARY STUDY OF KNOWLEDGE MANAGEMENT THROUGH THE CONCEPTUAL CARTOGRAPHY

    Directory of Open Access Journals (Sweden)

    María Fabiola Ortega-Carbajal

    2015-07-01

    Full Text Available The need to implement strategies that promote knowledge management in order to transcend the management of information in a society marked by change problem solving context and the influence of technology in scientific innovation processes. The methodology used for the conceptual cartography in order to organize information collected, primary and secondary sources were recovered mainly from academic google. The results show four key aspects in the management of knowledge from socioformation. As a consecuence we have the basis of a key concept in the transformation of education in Latin America that requires empirical studies to consolidate in future pedagogical reforms.

  11. Knowledge management at the IAEA - Challenges and opportunities

    International Nuclear Information System (INIS)

    Yanev, Y.L.; Cherif, S.

    2004-01-01

    Full text: 'Knowledge Management caters to the critical issues of organizational adaptation, survival and competence in face of increasingly discontinuous change of environment. Essentially, it embodies organizational processes that seek synergistic combination of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings' (Malhotra 1997). International organizations are coming to view knowledge as their most valuable and strategic resource, and bringing that knowledge to bear on problems and opportunities as their most important capability. It is being realised that to remain geared to the evolving needs of their Member States it is a must to explicitly manage all intellectual resources and capabilities of the organization. To this end, many international organizations have initiated a range of knowledge management projects and programs. The primary focus of these efforts has been on developing new applications of information technology to support the digital capture, storage, retrieval and distribution of an organization's documented knowledge but also capturing valuable tacit knowledge existing within peoples' heads, augmented or shared via interpersonal interaction and social relationships. Numerous technical and organizational initiatives have been aligned and integrated, providing a comprehensive infrastructure to support knowledge management processes. But while the appropriate infrastructure can enhance an organization's ability to create and exploit knowledge, it does not insure that the organization is making the best investment of its resources or that it is managing the right knowledge in the right way. Against the background of these trends and the opportunities and challenges they present, the Agency has been active in establishing knowledge management as a crosscutting activity that includes both assisting Member States in managing their own nuclear knowledge assets but also in

  12. Knowledge Loss: Managing Local Knowledge in Rural Uzbekistan

    OpenAIRE

    Wall, Caleb; Evers, Hans-Dieter

    2006-01-01

    Knowledge loss is not a remote phenomenon, unique to one knowledge system. Rather we argue that the loss of knowledge is an issue for other knowledge systems as well. Knowledge loss is certainly a concern for anthropologists working on indigenous knowledge, fearful of ‘losing’ indigenous knowledge entirely as a result of modernisation (cf. Cox, 2000). Equally, staff movements within the corporate world probably lead to a large amount of knowledge displacement, yet staff (and thus knowledge) r...

  13. TECHNOLOGY MANAGEMENT PROCESS FRAMEWORK

    Directory of Open Access Journals (Sweden)

    Ikura Yamamoto

    2012-02-01

    Full Text Available The effective management of technology as a source of competitive advantage is of vital importance for many organizations. It is necessary to understand, communicate and integrate technology strategy with marketing, financial, operations and human resource strategies. This is of particular importance when one considers the increasing cost, pace and complexity of technology developments, combined with shortening product life cycles. A five process model provides a framework within which technology management activities can be understood: identification, selection, acquisition, exploitation and protection. Based on this model, a technology management assessment procedure has been developed, using an ``action research’’ approach. This paper presents an industrial case study describing the first full application of the procedure within a high-volume manufacturing business. The impact of applying the procedure is assessed in terms of benefits to the participating business, together with improvements to the assessment procedure itself, in the context of the action research framework. Keyword: Technology, Strategy, Management, Assessment

  14. Networked business process management

    NARCIS (Netherlands)

    Grefen, P.W.P.J.

    2013-01-01

    In the current economy, a shift can be seen from stand-alone business organizations to networks of tightly collaborating business organizations. To allow this tight collaboration, business process management in these collaborative networks is becoming increasingly important. This paper discusses

  15. An Object-oriented Knowledge Link Model for General Knowledge Management

    OpenAIRE

    Xiao-hong, CHEN; Bang-chuan, LAI

    2005-01-01

    The knowledge link is the basic on knowledge share and the indispensable part in knowledge standardization management. In this paper, a object-oriented knowledge link model is proposed for general knowledge management by using objectoriented representation based on knowledge levels system. In the model, knowledge link is divided into general knowledge link and integrated knowledge with corresponding link properties and methods. What’s more, its BNF syntax is described and designed.

  16. Which kind of knowledge is suitable for redesigning hospital logistic processes?

    NARCIS (Netherlands)

    Maruster, L; Jorna, RJ; Miksch, S; Hunter, J; Keravnou, E

    2005-01-01

    A knowledge management perspective is rarely used to model a process. Using the cognitive perspective on knowledge management in which we start our analysis with events and knowledge (bottom-up) instead of with processes and units (top-down), we propose a new approach for redesigning hospital

  17. Local Ecological Knowledge and Community- based Management ...

    African Journals Online (AJOL)

    knowledge has been used in the management of wildlife resources in the two areas. ... Union for Conservation of Nature (IUCN), the United Nations Environment ..... In general, it is believed that cutting down trees will disturb the pattern of rainfall. ... determine and monitor animal distribution in the Luangwa GMA and the ...

  18. Power/knowledge and natural resource management

    NARCIS (Netherlands)

    Assche, Van Kristof; Beunen, Raoul; Duineveld, Martijn; Gruezmacher, Monica

    2017-01-01

    In this paper, we present a conceptual framework extending Foucaultian insights on the relations between power and knowledge to link up with current insights into studies of natural resource management (NRM) and more broadly environmental studies. We classify discourses in NRM according to

  19. Improving Knowledge Management and Utilization of Research ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    Improving Knowledge Management and Utilization of Research Results in Ecohealth Projects. This study brings together lead investigators from 11 past and ongoing Ecohealth projects across Latin America who are interested in achieving better development outcomes guided by research results. Their collective ...

  20. Investigating the relationship between knowledge management and ...

    African Journals Online (AJOL)

    The purpose of current study is to investigate the relationship between knowledge management and employees' empowerment in Agriculture Bank of Tehran Province. Method is descriptive-survey and correlation type. Statistical population of the research is all employees of Agriculture Bank in Tehran that are 2800 ...

  1. Bringing knowledge management into an engineering curriculum ...

    African Journals Online (AJOL)

    The use of effective knowledge management is becoming an essential part of technical development projects in order to enable developers to handle the growing complexity of these projects. In this article we discuss an innovative approach to address this concern from the perspective of an undergraduate engineering ...

  2. Bringing Knowledge Management into an Engineering Curriculum

    Science.gov (United States)

    Winberg, S. L.; Schach, S. R.; Inggs, M. R.

    2007-01-01

    The use of effective knowledge management is becoming an essential part of technical development projects in order to enable developers to handle the growing complexity of these projects. In this article we discuss an innovative approach to address this concern from the perspective of an undergraduate engineering curriculum. Instead of adding…

  3. Postoperative Pain Management: Clinicians' Knowledge and ...

    African Journals Online (AJOL)

    Postoperative Pain Management: Clinicians' Knowledge and Practices on Assessment and Measurement at Moi Teaching and Referral Hospital. ... A standardized questionnaire was administered to 236 hospital – based clinicians including medical doctors, nurses and clinical officers. The questionnaire consisted of ...

  4. Knowledge Systems and Natural Resources: Management, Policy ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    2007-10-31

    Oct 31, 2007 ... Knowledge Systems and Natural Resources is a unique collection of case studies from Nepal. ... and students of social and political sciences and natural resource management. ... Nepal and founding Editor of the Journal of Forest and Livelihood. ... Ideas from the global climate change hotspot research.

  5. Nuclear knowledge management strategies in Canada

    International Nuclear Information System (INIS)

    Torgerson, D.F.; Aly, A.M.M.; Shalaby, B.

    2004-01-01

    An effective knowledge management strategy must encompass three basic elements; a sound resource management and training strategy to maintain nuclear competency in the face of accelerated retirements of current generation of experts and the development of advanced products, effective engineering tools to preserve the current technology and design basis and effective information management systems to facilitate pooling and sharing of information amongst different entities. The Canadian Nuclear Industry and its regulatory agency, the Canadian Nuclear Safety Commission (CNSC) recognized the importance of nuclear knowledge management and have already implemented a number of initiatives, in order to maintain competency, capture and preserve existing knowledge, advance the nuclear technology, develop future nuclear workers and maintain a critical R and D capability. The paper describes activities and initiatives undertaken or in progress in Canada in order to ensure a smooth transition of nuclear knowledge to the next generation of nuclear workers. Although this paper intends to address the Canadian scene in general, special emphasis will be placed on activities currently underway at Atomic Energy of Canada Limited (AECL) as the design authority and guardian of the CANDU technology. (author)

  6. Knowledge Management in Health Technology SMEs.

    Science.gov (United States)

    Huusko, Juhamatti; Kuusisto-Niemi, Sirpa; Saranto, Kaija

    2017-01-01

    The purpose of this study was to examine knowledge management's (KM) role in small and medium-sized (SMEs) health technology enterprises, which employ fewer than 250 employees. In this study, KM is understood as the ability to achieve competitive advantage by utilizing management knowledge and making it profitable. The health technology enterprises use modern technology to resolve health-related issues. The research data was acquired from Finnish health technology SMEs. The questionnaire was sent to 140 enterprises, generating 25 responses, or a 17.9% response rate. According to the results, health technology enterprises have not adopted KM concepts, nor do they have the necessary resources to do so. SMEs' KM use is informal: information is transferred informally through human interaction, rather than through information systems. In the SMEs, KM is not perceived as important, although it is seen as associated with the enterprise's financial performance through the potential in making the knowledge profitable.

  7. The future of technical knowledge management

    International Nuclear Information System (INIS)

    Kang, C.-S.

    2005-01-01

    The sustainable development of nuclear energy can only be achieved by establishing the global nuclear safety regime. The effective management of technical knowledge will become one of the issues and challenges in establishing the global nuclear safety. We have to develop the measures to identify the nature and scope of associated problems and to explore the cooperative international actions to resolve them. The future of its effective management will depend on how to optimize the transfer and deployment of the knowledge as well as how to maintain the knowledge base. In this presentation, two specific topics are discussed: sharing of the knowledge and preservation of the workforce. In sharing the knowledge, topics are assurance of free flow of safety-related R and D information from developed to developing countries and potential imposition of a strong trade agreement between nuclear exporting and importing countries to ensure the safety. In preserving the workforce, topics are development of the knowledge transfer system from this generation to the next like a forum of IYNC, enforcement of regional and international educational systems like ANENT and WNU for workforce development, and exploration of optimal mechanism in using retired workforce. The publication of the world-wide directory of nuclear professionals, aggressive implementation of the youth internship program and introduction of the international professional certification program are also discussed. The reformation of CNS as a more enforcing and binding agreement in keeping the safety along with the introduction of 'Global Nuclear Safety Treaty' could be an excellent mechanism of achieving an effective knowledge management and eventually enforcing the global safety regime. IAEA has always been the corroborator of maintaining high levels of nuclear safety through close international nuclear cooperation. These important roles of IAEA should continue to be emphasized more than ever in order to secure the

  8. INTANGIBLE ASSETS EVALUATION FOR THE KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Wellington Washington Cantelli

    2006-11-01

    Full Text Available In the history of civilizations, knowledge has always been highlighted, mainly because of its close relation with power. In the modern world, where the efficiency in solving problems has become the main component for the success of companies and the knowledge is responsible for putting some companies ahead in competitions, it is necessary to insert them in the management models as well as finding a way to measure them. Measuring the knowledge and other intangible assets, has been discussed among university students and in companies which are more worried about knowledge. There are some controversies about this subject because its high level of subjectivity, when measuring the intangible assets. This article aims to show the main methods to evaluate the intangible assets versus the traditional ones.

  9. Information Seek and Retrieval in Knowledge Management

    International Nuclear Information System (INIS)

    Maximov, N.; Pryakhin, A.; Golitsyna, O.; Kupriyanov, V.

    2016-01-01

    Full text: Information search is considered as a complex self-consistent process of constructing new knowledge, where knowledge is introduced as information related to context (specific circumstances). Operational space of such environment includes documentary components (implicit knowledge) and conceptual and terminological systems (glossaries, thesauri, and ontologies) as tools of cognitive process and semantic context. In the process of information search, context is injected by using a pre-coordinated linguistic structures (taxonomies, dictionaries of application domain) that is an adequate image for well-defined information, and by a cognitive tree taxonomy for new information needs, that is dynamically formed for each project or point of view in search task. A node of this structure can have as a properties both information (documents, queries, references to associated resources) and meta-information (application domain local dictionaries, corresponding parts of classifications, subject headings, thesauri, ontologies), and,in addition, the results of analytical processing. (author

  10. Design of Knowledge Management System for Diabetic Complication Diseases

    Science.gov (United States)

    Fiarni, Cut

    2017-01-01

    This paper examines how to develop a Model for Knowledge Management System (KMS) for diabetes complication diseases. People with diabetes have a higher risk of developing a series of serious health problems. Each patient has different condition that could lead to different disease and health problem. But, with the right information, patient could have early detection so the health risk could be minimized and avoided. Hence, the objective of this research is to propose a conceptual framework that integrates social network model, Knowledge Management activities, and content based reasoning (CBR) for designing such a diabetes health and complication disease KMS. The framework indicates that the critical knowledge management activities are in the process to find similar case and the index table for algorithm to fit the framework for the social media. With this framework, KMS developers can work with healthcare provider to easily identify the suitable IT associated with the CBR process when developing a diabetes KMS.

  11. Fundamentals of business process management

    NARCIS (Netherlands)

    Dumas, Marlon; La Rosa, Marcello; Mendling, Jan; Reijers, Hajo A.

    2018-01-01

    This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial

  12. Failures of knowledge production in nuclear power risk management

    International Nuclear Information System (INIS)

    Sanne, Johan M.

    2008-09-01

    Risks are ascribed in processes of knowledge production, where risk objects are defined and measures taken. This knowledge is also the basis for regulatory action. Thus, uncertainties in knowledge production, based upon choices of assumptions, methods, calculations and evidence criteria for reliable data create vulnerabilities for risk management and risk regulation. A recent incident in Swedish nuclear power plant provides an opportunity to develop theories of knowledge production in complex organizations. Knowledge modes within nuclear power can be characterized as either calculated logics where evidence claims need numbers, real time logics based upon subtle signals and tacit knowledge or as policy logics, navigating between internal and external demands for safety, trustworthiness and profit. The plant had neither foreseen the triggering event nor designed the plant to withstand it. I analyze how the plant and the regulator have interpreted the event, its significance and the measures taken to prevent similar events. I also discuss alternative interpretations, lack of knowledge and the generic deficiencies in knowledge production that the event indicates. First, the plant was not as robustly designed as expected. Deficiencies in diversification may have been caused by overconfidence in the reliability of its design. Second, inadequate design was ascribed to various deficient knowledge production processes: original design of the plant, reconstruction or caused by inadequate learning from previous events. The failures in knowledge production were probably caused by insufficient integration of different knowledge processes and limitations in engineering analysis. Knowledge about risks from nuclear power operations is mainly based upon calculations and simulations, not upon real events. But knowledge and design could be improved also without accidents. Control room operators and maintenance staff can provide invaluable knowledge and methods; to improve causal

  13. Failures of knowledge production in nuclear power risk management

    Energy Technology Data Exchange (ETDEWEB)

    Sanne, Johan M.

    2008-09-15

    Risks are ascribed in processes of knowledge production, where risk objects are defined and measures taken. This knowledge is also the basis for regulatory action. Thus, uncertainties in knowledge production, based upon choices of assumptions, methods, calculations and evidence criteria for reliable data create vulnerabilities for risk management and risk regulation. A recent incident in Swedish nuclear power plant provides an opportunity to develop theories of knowledge production in complex organizations. Knowledge modes within nuclear power can be characterized as either calculated logics where evidence claims need numbers, real time logics based upon subtle signals and tacit knowledge or as policy logics, navigating between internal and external demands for safety, trustworthiness and profit. The plant had neither foreseen the triggering event nor designed the plant to withstand it. I analyze how the plant and the regulator have interpreted the event, its significance and the measures taken to prevent similar events. I also discuss alternative interpretations, lack of knowledge and the generic deficiencies in knowledge production that the event indicates. First, the plant was not as robustly designed as expected. Deficiencies in diversification may have been caused by overconfidence in the reliability of its design. Second, inadequate design was ascribed to various deficient knowledge production processes: original design of the plant, reconstruction or caused by inadequate learning from previous events. The failures in knowledge production were probably caused by insufficient integration of different knowledge processes and limitations in engineering analysis. Knowledge about risks from nuclear power operations is mainly based upon calculations and simulations, not upon real events. But knowledge and design could be improved also without accidents. Control room operators and maintenance staff can provide invaluable knowledge and methods; to improve causal

  14. Role of knowledge management practices for escalating universities’ performance in Pakistan

    Directory of Open Access Journals (Sweden)

    Raja Ahmed Jamil

    2015-10-01

    Full Text Available The purpose of this study is to examine the role of knowledge management practices in enhancing performance of universities, specifically in the context of Pakistan. A convenient sample of 450 employees from the universities all over the Pakistan was taken for the study. Exploratory factor analysis was performed to identify the elements of knowledge management and linear regression analysis was performed to test the hypotheses presented in the study. This study measures the moderating role of technology in the knowledge management framework. Furthermore, it relied on R&D, employee commitment and industry linkages to construct universities’ performance. The results revealed that knowledge management process and knowledge management infrastructure (HR and culture are significant predictors of the performance of universities. It was also found that technology moderates the relationship of knowledge management dimensions and universities’ performance. The study highlighted that with proper attention towards knowledge management infrastructure, knowledge management processes and technology, universities can outperform their competitors.

  15. Risk management of knowledge loss in nuclear industry organizations

    International Nuclear Information System (INIS)

    2006-07-01

    Maintaining nuclear competencies in the nuclear industry and nuclear regulatory authorities will be one of the most critical challenges in the near future. As many nuclear experts around the world are retiring, they are taking with them a substantial amount of knowledge and corporate memory. The loss of such employees who hold knowledge critical to either operations or safety poses a clear internal threat to the safe and reliable operation of nuclear facilities. This publication is intended for senior and middle level managers of nuclear industry operating organizations and provides practical information on knowledge loss risk management. The information provided in this it is based upon the actual experiences of Member State operating organizations and is intended to increase awareness of the need to: develop a strategic approach and action plans to address the potential loss of critical knowledge and skills; provide processes and in conducting risk assessments to determine the potential for loss of critical knowledge caused by the loss of experienced workers; and enable nuclear organizations to utilize this knowledge to improve the skill and competence of new and existing workers In 2004, the IAEA published a report entitled The Nuclear Power Industry's Ageing Workforce: Transfer of Knowledge to the Next Generation (IAEA-TECDOC-1399). That report highlighted some of the knowledge management issues in Member States resulting from the large number of retiring nuclear power plant personnel who had been involved with the commissioning and initial operation of nuclear power plants. This publication complements that report by providing a practical methodology on knowledge loss risk management as one element of an overall strategic approach to workforce management which includes work force planning, recruitment, training, leadership development and knowledge retention

  16. Knowledge Management in Nigerian Universities: A Conceptual Model

    OpenAIRE

    Adebowale I Ojo

    2016-01-01

    Universities have traditionally been leaders in the field of knowledge production, research, and societal development. They are expected to be drivers of innovation, thereby contributing to the development of a learning society. The array of challenges facing universities in Nigeria and other developing countries forces one to question their levels of innovation. While knowledge management has been identified as a strategy for driving innovative processes in business organizations, there is a...

  17. Knowledge management for the decommissioning of nuclear power plants

    International Nuclear Information System (INIS)

    Kirschnick, F.; Engelhardt, S.

    2004-01-01

    This paper describes background, objectives and select conceptual components of knowledge management for the decommissioning of nuclear power plants. The concept focuses on the transfer of personal practice experience within and between nuclear power plants. The conceptual insights embrace aspects of knowledge content, structure, KM processes, organization, cooperation, culture, persuasion, leadership, technology, infrastructure, business impact and resilience. Key challenges are discussed, and related advice is provided for KM practitioners with similar endeavours in the field of nuclear power plant decommissioning. (author)

  18. Integrating ergonomic knowledge into engineering design processes

    DEFF Research Database (Denmark)

    Hall-Andersen, Lene Bjerg

    Integrating ergonomic knowledge into engineering design processes has been shown to contribute to healthy and effective designs of workplaces. However, it is also well-recognized that, in practice, ergonomists often have difficulties gaining access to and impacting engineering design processes...... employed in the same company, constituted a supporting factor for the possibilities to integrate ergonomic knowledge into the engineering design processes. However, the integration activities remained discrete and only happened in some of the design projects. A major barrier was related to the business...... to the ergonomic ambitions of the clients. The ergonomists’ ability to navigate, act strategically, and compromise on ergonomic inputs is also important in relation to having an impact in the engineering design processes. Familiarity with the engineering design terminology and the setup of design projects seems...

  19. A new paradigm of knowledge management: Crowdsourcing as ...

    African Journals Online (AJOL)

    A new paradigm of knowledge management: Crowdsourcing as emergent research and development. ... Southern African Business Review ... Drawing from knowledge management theory, this paper argues that the knowledge aggregation ...

  20. Introducing Knowledge Management into the Integrated Management System of Nuclear Organizations

    International Nuclear Information System (INIS)

    Yanev, Y.; Brandner, A.; Kosilov, A.

    2016-01-01

    Full text: The analysis for introducing knowledge management into an integrated management system in nuclear organizations, conducted by NKMI, and discussed in a number of meetings in IAEA and other organizations has shown that currently there is no full and comprehensive implementation of KM in IMS. NKMI has suggested and developed a common, systematic approach for introducing Knowledge Management in the IMS of a nuclear regulatory organization, based on the concept of competence, graded approach and continuous improvement. The approach is based on the concept of integrating an initial review of all knowledge and competence needed for effective and efficient process implementation including a gap analysis and provision of compensatory measures. Knowledge resources are represented as a knowledge resource matrix, which are necessary to complete a given process successfully. The “performance” of the available knowledge resources contribute to an efficient regulatory process is also reviewed at the end of process implementation where relevant decision for enhancement of knowledge and competence are taken, including capturing, preserving, sharing and reuse of new knowledge, gained through the process implementation. The “knowledge resource matrix” approach is fully based on IAEA recommendation and has already been applied in a number of regulatory processes. (author

  1. Knowledge Management Implementation In Indonesia Nuclear Energy Regulatory Agency (BAPETEN)

    International Nuclear Information System (INIS)

    Nurwidi Astuti, Y.H.

    2016-01-01

    Full text: Indonesian Nuclear Energy Regulatory Agency (BAPETEN) acquires the task and function to control the safety, security and safeguards in the field of nuclear energy through the development of legislation, licensing services, inspection and enforcement. Which is supported by review and assessment, emergency preparedness. Knowledge Management (KM) is importance for BAPETEN to achieve the Regulatory body effectiveness and product innovation. The Chairman of BAPETEN has set policies statement for KM implementation. To implement a knowledge management program, BAPETEN creates KM guidelines that includes blueprint and roadmap KM programme based on a KM readiness survey. The KM readiness survey involves 20% of staff who represent each unit and discussions with the senior manager of BAPETEN, and the result of readiness survey produce 13 KM BAPETEN initiatives strategic. After the initiative strategic has been obtained, BAPETEN creates the Roadmap of BAPETEN Knowledge Management for 2015–2019 programme for KM People with the activity sozialization of KM Guidebook, workshop SMART knowledge worker, nurture Community of practices (COP) and develop social network analysis (SNE). KM Process with activity focus group discussion, KM Readyness survey, KM Statement, KM Bapeten Guidebook, knowledge mapping, knowledge harvesting. KM Technology with activity develop knowledge system or portal, e-learning. (author

  2. Knowledge Affords Distinctive Processing in Memory

    Science.gov (United States)

    Hunt, R. Reed; Rawson, Katherine A.

    2011-01-01

    The effect of knowledge on memory generally is processing. However, both conceptual and empirical reasons exist to suspect that the organizational account is incomplete. Recently a revised version of that account has been proposed under the rubric of distinctiveness theory (Rawson & Van Overschelde, 2008). The goal of the experiments reported…

  3. [Knowledge management system for laboratory work and clinical decision support].

    Science.gov (United States)

    Inada, Masanori; Sato, Mayumi; Yoneyama, Akiko

    2011-05-01

    This paper discusses a knowledge management system for clinical laboratories. In the clinical laboratory of Toranomon Hospital, we receive about 20 questions relevant to laboratory tests per day from medical doctors or co-medical staff. These questions mostly involve the essence to appropriately accomplish laboratory tests. We have to answer them carefully and suitably because an incorrect answer may cause a medical accident. Up to now, no method has been in place to achieve a rapid response and standardized answers. For this reason, the laboratory staff have responded to various questions based on their individual knowledge. We began to develop a knowledge management system to promote the knowledge of staff working for the laboratory. This system is a type of knowledge base for assisting the work, such as inquiry management, laboratory consultation, process management, and clinical support. It consists of several functions: guiding laboratory test information, managing inquiries from medical staff, reporting results of patient consultation, distributing laboratory staffs notes, and recording guidelines for laboratory medicine. The laboratory test information guide has 2,000 records of medical test information registered in the database with flexible retrieval. The inquiry management tool provides a methos to record all questions, answer easily, and retrieve cases. It helps staff to respond appropriately in a short period of time. The consulting report system treats patients' claims regarding medical tests. The laboratory staffs notes enter a file management system so they can be accessed to aid in clinical support. Knowledge sharing using this function can achieve the transition from individual to organizational learning. Storing guidelines for laboratory medicine will support EBM. Finally, it is expected that this system will support intellectual activity concerning laboratory work and contribute to the practice of knowledge management for clinical work support.

  4. Knowledge Translation for Cardiovascular Disease Research and Management in Japan.

    Science.gov (United States)

    Shommu, Nusrat S; Turin, Tanvir C

    2017-09-01

    Knowledge translation is an essential and emerging arena in healthcare research. It is the process of aiding the application of research knowledge into clinical practice or policymaking. Individuals at all levels of the health care system, including patients, healthcare professionals, and policymakers, are affected by the gaps that exist between research evidence and practice; the process of knowledge translation plays a role in bridging these gaps and incorporating high-quality clinical research into decision-making. Cardiovascular disease (CVD) management is a crucial area of healthcare where information gaps are known to exist. Although Japan has one of the lowest risks and mortality rates from CVDs, an increasing trend of cardiovascular incidence and changes in the risk factor conditions have been observed in recent years. This article provides an overview of knowledge translation and its importance in the cardiovascular health of the Japanese population, and describes the key steps of a typical knowledge translation strategy.

  5. A semantic representation of the knowledge management enablers domain: The aKMEOnt ontology

    OpenAIRE

    Sabri, M.; Odeh, M. ed; Saad, M. ed

    2017-01-01

    Knowledge management is a significant driver for any enterprise development and evolution as it is engaged with planning, implementing, controlling, monitoring and improving enterprise’s processes and systems. However, organisations are still at a disadvantage when applying knowledge management in a real environment. A resourced-based view of knowledge management stimulates the consideration of knowledge management enablers (KMEs) as factors that should be employed during the development and ...

  6. Business process management: a survey

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Hofstede, ter A.H.M.; Weske, M.H.; Aalst, van der W.M.P.; Hofstede, ter A.H.M.; Weske, M.H.

    2003-01-01

    Business Process Management (BPM) includes methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. It can be considered as an extension of classical Workflow Management (WFM) systems and approaches. Although the practical relevance

  7. Fuzzy Dynamic Discrimination Algorithms for Distributed Knowledge Management Systems

    Directory of Open Access Journals (Sweden)

    Vasile MAZILESCU

    2010-12-01

    Full Text Available A reduction of the algorithmic complexity of the fuzzy inference engine has the following property: the inputs (the fuzzy rules and the fuzzy facts can be divided in two parts, one being relatively constant for a long a time (the fuzzy rule or the knowledge model when it is compared to the second part (the fuzzy facts for every inference cycle. The occurrence of certain transformations over the constant part makes sense, in order to decrease the solution procurement time, in the case that the second part varies, but it is known at certain moments in time. The transformations attained in advance are called pre-processing or knowledge compilation. The use of variables in a Business Rule Management System knowledge representation allows factorising knowledge, like in classical knowledge based systems. The language of the first-degree predicates facilitates the formulation of complex knowledge in a rigorous way, imposing appropriate reasoning techniques. It is, thus, necessary to define the description method of fuzzy knowledge, to justify the knowledge exploiting efficiency when the compiling technique is used, to present the inference engine and highlight the functional features of the pattern matching and the state space processes. This paper presents the main results of our project PR356 for designing a compiler for fuzzy knowledge, like Rete compiler, that comprises two main components: a static fuzzy discrimination structure (Fuzzy Unification Tree and the Fuzzy Variables Linking Network. There are also presented the features of the elementary pattern matching process that is based on the compiled structure of fuzzy knowledge. We developed fuzzy discrimination algorithms for Distributed Knowledge Management Systems (DKMSs. The implementations have been elaborated in a prototype system FRCOM (Fuzzy Rule COMpiler.

  8. Relational XES: Data management for process mining

    NARCIS (Netherlands)

    Dongen, van B.F.; Shabani, S.; Grabis, J.; Sandkuhl, K.

    2015-01-01

    Information systems log data during the execution of business processes in so called "event logs". Process mining aims to improve business processes by extracting knowledge from event logs. Currently, the de-facto standard for storing and managing event data, XES, is tailored towards sequential

  9. Relational XES : data management for process mining

    NARCIS (Netherlands)

    Dongen, van B.F.; Shabani, S.

    2015-01-01

    Information systems log data during the execution of business processes in so called "event logs". Process mining aims to improve business processes by extracting knowledge from event logs. Currently, the de-facto standard for storing and managing event data, XES, is tailored towards sequential

  10. Knowledge management for nuclear industry operating organizations

    International Nuclear Information System (INIS)

    2006-10-01

    The nuclear energy sector is characterized by lengthy time frames and technical excellence. Early nuclear plants were designed to operate for 40 years but their service life now frequently extends between 50 and 60 years. Decommissioning and decontamination of nuclear plants will also be spread over several years resulting in a life cycle - from cradle to grave - in excess of 100 years, which gives rise to two challenges for the nuclear industry: (1) Retention of existing skills and competencies for a period of over fifty years, particularly in countries where no new nuclear power plants are being planned; and (2) Development of new skills and competencies in the areas of decommissioning and radioactive waste management in many industrialized countries if younger workers cannot continue to be attracted to the nuclear disciplines. As many nuclear experts around the world are retiring, they are taking with them a substantial amount of knowledge and corporate memory. Typically, these retirees are individuals who can answer questions very easily and who possess tacit knowledge never before extracted from them. The loss of such employees who hold knowledge critical to either operations or safety poses a clear internal threat to the safe and reliable operation of nuclear power plants (NPPs). Therefore, the primary challenge of preserving such knowledge is to determine how best to capture tacit knowledge and transfer it to successors. These problems are exacerbated by the deregulation of energy markets around the world. The nuclear industry is now required to reduce its costs dramatically in order to compete with generators that have different technology life cycle profiles. In many countries, government funding has been dramatically reduced or has disappeared altogether while the profit margins of generators have been severely squeezed. The result has been lower electricity prices but also the loss of expertise as a result of downsizing to reduce salary costs, a loss of

  11. Knowledge Management in Product Development Projects

    International Nuclear Information System (INIS)

    Sheik Muhamad, S.

    2016-01-01

    Full text: Product data management system (PDM) solutions control vast quantities of information generated by engineers during the product development process. They provide vaulting capabilities to control access to shared data,workflow to distribute it, and configured product structures to relate it to product components. Nuclear Malaysia has the desire to have a proper CAD management system and this is achieved with the use of PDM system to manage all their designs throughout the product lifecycle, i.e., for drawing distribution and design change. The type of documents that Nuclear Malaysia manages are CAD files (as generated by CATIA, AUTOCAD), engineering files, reports, project files, documents (WORD, PDF), spreadsheet (EXCEL), bills of material, manufacturing processes and drawings. Besides managing drawings, we also want to control and manage engineering changes (ECO & ECR) in electronic format. (author

  12. Knowledge Management for Knowledge Society and Intergenerational Education

    Directory of Open Access Journals (Sweden)

    Jana Goriup

    2015-06-01

    Full Text Available The impact of globalization on contemporary post-modern society in the light of an aging population requires methods and techniques of education that are appropriate for young people and reflect (or accommodate intergenerational learning. The purpose of this paper is to analyse, through empirical research and study of literature, the context of the elderly who are too often marginalized and to show the impact of the knowledge of society based on the use of modern information and communication technologies, on intergenerational learning. The authors analyse some of the consequences of the demographic changes and highlight the role and importance of intergenerational learning and collaboration for sustainability, especially in the Slovenian ageing society. We identify the role and importance of intergenerational learning for coexistence of generations. In the analysis of the empirical data of the conducted research, we conclude that the effectiveness of the knowledge society is influenced by both: the globalization processes and the intergenerational integration, as well as (and in particular the cultural capital of younger generations and, last, but not least, the willingness of all generations to participate in the transmission and acquisition of knowledge.

  13. COMPETENCE OF SCHOOL PRINCIPALS REGARDING KNOWLEDGE MANAGEMENT IN ELEMENTARY SCHOOLS

    Directory of Open Access Journals (Sweden)

    Gökmen DAĞLI

    2007-12-01

    Full Text Available This research aims to determine the manner of school principals regarding knowledge managementin primary school education. The research is a subjective one conducted in general scanning method. Personal informationform and five-likert scale are the main means in which data was collected. During the data collection stage, school principalswere requested to provide information about the way in which they obtain, share, process, evaluate knowledge, take decisionand analyze problems within the scope of knowledge management. In the virtue of the data acquired, the research shows that;the school principals obtain knowledge by attending meetings with teachers, making personal observation, their personalexperience and online resources. Regarding the sharing of knowledge, the research shows the principals always shareknowledge with their assistant principals and teachers; in using of knowledge, decision making and analyzing problemsresearch also shows that principals take decisions in co-operation with assistant principals and teachers. Last but not least,research shows that in storing the knowledge principals mainly use computers and traditional filing techniques. Seminarsshould be organized periodically by specialists with respect to acquiring, sharing, using and also filling knowledge followingdecision-making in order for school administrators to keep abreast of the latest developments in knowledge management

  14. Contemporary HIV/AIDS research: Insights from knowledge management theory.

    Science.gov (United States)

    Callaghan, Chris William

    2017-12-01

    Knowledge management as a field is concerned with the management of knowledge, including the management of knowledge in research processes. Knowledge management theory has the potential to support research into problems such as HIV, antibiotic resistance and others, particularly in terms of aspects of scientific research related to the contribution of social science. To date, however, these challenges remain with us, and theoretical contributions that can complement natural science efforts to eradicate these problems are needed. This paper seeks to offer a theoretical contribution grounded in Kuhn's paradigm theory of innovation, and in the argument by Lakatos that scientific research can be fundamentally non-innovative, which suggests that social science aspects of knowledge creation may hold the key to more effective biomedical innovation. Given the consequences of ongoing and emerging global crises, and the failure of knowledge systems of scientific research to solve such problems outright, this paper provides a review of theory and literature arguing for a new paradigm in scientific research, based on the development of global systems to maximise research collaborations. A global systems approach effectively includes social science theory development as an important complement to the natural sciences research process. Arguably, information technology and social media technology have developed to the point at which solutions to knowledge aggregation challenges can enable solutions to knowledge problems on a scale hitherto unimaginable. Expert and non-expert crowdsourced inputs can enable problem-solving through exponentially increasing problem-solving inputs, using the 'crowd,' thereby increasing collaborations dramatically. It is argued that these developments herald a new era of participatory research, or a democratisation of research, which offers new hope for solving global social problems. This paper seeks to contribute to this end, and to the recognition

  15. Knowledge management: the cornerstone of a 21. century safety case

    International Nuclear Information System (INIS)

    Umeki, H.; Osawa, H.; Naito, M.; Nakano, K.; Makino, H.; Mc Kinley, I.G.

    2008-01-01

    The safety case for a radioactive waste repository involves many complex, multi-disciplinary issues; these must be summarised in a comprehensive and concise manner, with links to all supporting information. The safety case can thus be considered an edifice built on structured knowledge. Knowledge is defined here in the very widest sense; including all of the information underpinning a repository project. Knowledge management covers all aspects of the development, integration, quality assurance, communication and maintenance/archiving of such knowledge. When seen from this perspective, the exponential expansion of the knowledge base represents a little-discussed challenge to safety case development. Indeed, knowledge production rates in this area are rapidly reaching, if not already surpassing, the limits of traditional management methods. This problem has been recognised in Japan and thus a project has been initiated to develop a next generation knowledge management system (KMS). This will utilize advanced electronic information management technology to handle the vast quantity of material involved. Autonomic systems will perform many of the information processing functions, helping ensure that required knowledge is accessible to all stakeholders and that gaps can be identified and supporting R and D prioritized. In a departure from conventional structuring by technical discipline, the prototype KMS utilizes a safety case structure. This should facilitate use of the core of neutral scientific and technical knowledge by both the implementer and the regulator. Flexibility is built into the system, to allow it to be restructured to match the user needs or even interfaced directly to a formal requirements management system. (authors)

  16. Successes and Failures of Knowledge Management: An Investigation into Knowledge Management Metrics

    International Nuclear Information System (INIS)

    Liebowitz, J.

    2016-01-01

    Full text: In reviewing the literature and industry reports, a number of organizations have approached KM metrics from a balanced scorecard, intellectual capital (e.g., Skandia’s intellectual capital navigator), activity-based costing, or other borrowed approaches from the accounting and human resources disciplines. Liebowitz in his edited book, Making Cents Out of Knowledge Management (Scarecrow Press, 2008), shows case studies of organizations trying to measure knowledge management success. A few methodologies have examined ways to measure return on knowledge, such as Housel and Bell’s knowledge value-added (KVA) methodology (Housel and Bell, 2001). Liebowitz analyzed over 80 publications on knowledge management metrics, whereby KM metrics can be divided into system measures, output measures, and outcome measures. (author

  17. Creation and use of knowledge management in academic libraries ...

    African Journals Online (AJOL)

    Creation and use of knowledge management in academic libraries: Usmanu ... one of the important topics today in both the industrial and information research world. Huge amount of data and information are being processed and needed to ... the overall progress and development of academic libraries as well as its impact ...

  18. Collaborating to innovate : effects on customer knowledge management and performance

    OpenAIRE

    Fidel Criado, Pilar; Schlesinger, María Walesska; Cervera Taulet, Amparo

    2015-01-01

    Scholars regard customer knowledge management (CKM) as a strategic resource for businesses to improve innovation, facilitate the detection of new market opportunities, and support long-term customer relationship management. However, literature suffers from a lack of understanding of customer collaboration's role in the innovation process and innovation orientation in CKM. Accordingly, this paper tests a model examining how both variables act as antecedents of CKM. The model also explores CKM ...

  19. How the Organizational Goals Affect Knowledge Management

    Directory of Open Access Journals (Sweden)

    Wei-Shong Lin

    2014-06-01

    Full Text Available How to enhance customer satisfaction and technology innovation have been topics of discussion for some time; however, few studies have explored the two issues by applying the knowledge creation theory, and analyzed their differences in knowledge creation activities. The present study aims to explore how the firm’s organizational goal affects its knowledge creation process. Based on Nonaka’s knowledge creation theory, questionnaires were developed and sent to Taiwanese firms in various industries, including the manufacturing and service industries. These questionnaires were collected either by mail or interview. Our findings suggest that externalization and combination activities should be emphasized when the organizational goal is innovation, whereas internalization activity should be emphasized when the organizational goal is customer satisfaction.

  20. Assessing local knowledge use in agroforestry management with cognitive maps.

    Science.gov (United States)

    Isaac, Marney E; Dawoe, Evans; Sieciechowicz, Krystyna

    2009-06-01

    Small-holder farmers often develop adaptable agroforestry management techniques to improve and diversify crop production. In the cocoa growing region of Ghana, local knowledge on such farm management holds a noteworthy role in the overall farm development. The documentation and analysis of such knowledge use in cocoa agroforests may afford an applicable framework to determine mechanisms driving farmer preference and indicators in farm management. This study employed 12 in-depth farmer interviews regarding variables in farm management as a unit of analysis and utilized cognitive mapping as a qualitative method of analysis. Our objectives were (1) to illustrate and describe agroforestry management variables and associated farm practices, (2) to determine the scope of decision making of individual farmers, and (3) to investigate the suitability of cognitive mapping as a tool for assessing local knowledge use. Results from the cognitive maps revealed an average of 16 +/- 3 variables and 19 +/- 3 links between management variables in the farmer cognitive maps. Farmer use of advantageous ecological processes was highly central to farm management (48% of all variables), particularly manipulation of organic matter, shade and food crop establishment, and maintenance of a tree stratum as the most common, highly linked variables. Over 85% of variables included bidirectional arrows, interpreted as farm management practices dominated by controllable factors, insofar as farmers indicated an ability to alter most farm characteristics. Local knowledge use on cocoa production revealed detailed indicators for site evaluation, thus affecting farm preparation and management. Our findings suggest that amid multisourced information under conditions of uncertainty, strategies for adaptable agroforestry management should integrate existing and localized management frameworks and that cognitive mapping provides a tool-based approach to advance such a management support system.

  1. Assessing Local Knowledge Use in Agroforestry Management with Cognitive Maps

    Science.gov (United States)

    Isaac, Marney E.; Dawoe, Evans; Sieciechowicz, Krystyna

    2009-06-01

    Small-holder farmers often develop adaptable agroforestry management techniques to improve and diversify crop production. In the cocoa growing region of Ghana, local knowledge on such farm management holds a noteworthy role in the overall farm development. The documentation and analysis of such knowledge use in cocoa agroforests may afford an applicable framework to determine mechanisms driving farmer preference and indicators in farm management. This study employed 12 in-depth farmer interviews regarding variables in farm management as a unit of analysis and utilized cognitive mapping as a qualitative method of analysis. Our objectives were (1) to illustrate and describe agroforestry management variables and associated farm practices, (2) to determine the scope of decision making of individual farmers, and (3) to investigate the suitability of cognitive mapping as a tool for assessing local knowledge use. Results from the cognitive maps revealed an average of 16 ± 3 variables and 19 ± 3 links between management variables in the farmer cognitive maps. Farmer use of advantageous ecological processes was highly central to farm management (48% of all variables), particularly manipulation of organic matter, shade and food crop establishment, and maintenance of a tree stratum as the most common, highly linked variables. Over 85% of variables included bidirectional arrows, interpreted as farm management practices dominated by controllable factors, insofar as farmers indicated an ability to alter most farm characteristics. Local knowledge use on cocoa production revealed detailed indicators for site evaluation, thus affecting farm preparation and management. Our findings suggest that amid multisourced information under conditions of uncertainty, strategies for adaptable agroforestry management should integrate existing and localized management frameworks and that cognitive mapping provides a tool-based approach to advance such a management support system.

  2. Assessing and Managing Knowledge Loss Risk

    International Nuclear Information System (INIS)

    Dermarkar, Fred

    2013-01-01

    Summary: • Sustaining Design Basis Knowledge is a strategic need for long term safe and reliable operation; • Utilities need to manage knowledge in a systematic manner, based on identifying areas of risk, developing and implementing plans to mitigate the risk, and exercising oversight of those plans; • Approaches will differ depending upon organizational functions and needs; • Individual utility efforts are not sufficient: they need to be complemented by a larger scale infrastructure in the academic and research communities; • The Canadian nuclear industry has been collaborating to actively support and expand the academic infrastructure to sustain design basis knowledge; • KM initiatives require constant nurturing for sustainability; • Internationally recognized guidance on Characteristics, Attributes and Best Practices for governmental, industrial and academic contributions to KM is important to sustainability

  3. Nuclear technology and knowledge management in radioprotection

    International Nuclear Information System (INIS)

    Alonso, A.

    2007-01-01

    The cycle of life of nuclear power plant expands along seven well defined phases lasting about a century and therefore employing three successive generations. Each one of such phases is in need of specific knowledge on radiation protection matters. The nuclear moratorium introduced in Spain in 1983 suspended all those activities related to site selection, design and construction of new units and their commissioning. As it does not seem to be prudent to renounce to nuclear energy on a permanent basis, nuclear utilities, engineering and service companies, academic, research and state organizations agencies should establish programmes to recuperate the radiological knowledge and experience, among other subjects, acquired in the interrupted activities. Likewise, those responsible for the operation of nuclear power plants and the follow up activities should also establish knowledge management activities on radiation protection and other subject matters in line with the IAEA recommendations. (Author) 19 refs

  4. Managing nuclear knowledge: A governmental perspective

    International Nuclear Information System (INIS)

    Kakodkar, A.

    2004-01-01

    Governments and industries have different perceptions about knowledge management. Corporate houses limit their vision to 3-5 years, while governments have to plan for decades. The industry works in a competitive environment and has to direct R and D towards customising the existing knowledge base, while governments have to direct R and D towards search for further knowledge. For a higher education programme to succeed, four attributes are very important. These are: the linkage of the higher education programme with frontline research, providing necessary excitement to the young students; the linkage with the society, the industry and national programme; and the matching of the needs of the human resource development programme with the actual requirements. (author)

  5. The Evolution of Knowledge Management System(Knowledge Management/Two)

    Institute of Scientific and Technical Information of China (English)

    彭艳坤

    2015-01-01

    <正>Introduction"Knowledge is neither data nor information,though it is related to both,and the differences between these terms are often a matter of degree"(Davenport&Prusak,2000;1).Knowledge Management System(KMS)can be differentiated based on the types of functions,its purposes,and the number of features as well as its chronological development.

  6. Knowledge Management and Organizational Proficiency with NPP

    International Nuclear Information System (INIS)

    Marler, M.

    2016-01-01

    Full text: The pace of new NPP construction, startup, and operation is straining the supply of proficient operators, technicians, and engineers. This technical brief explains an approach implemented by a US nuclear utility to capture and transfer knowledge possessed by proficient workers to new workers using the VISION learning content management system. This approach could also be used to accelerate worker proficiency in new NPP organizations. (author

  7. The Eighth Stage of Information Management: Information Resources Management (IRM) vs. Knowledge Management (KM), and the Chief Information Officer (CIO) vs. the Chief Knowledge Officer (CKO).

    Science.gov (United States)

    Chen, Rui

    1998-01-01

    Describes the characteristics of the transfer point of information management to knowledge management (KM), what information resources management (IRM) does, and compares information and knowledge management and the roles of chief information officer (CIO) and chief knowledge officer (CKO). (PEN)

  8. Participatory knowledge-management design: A semiotic approach

    DEFF Research Database (Denmark)

    Valtolina, Stefano; Barricelli, Barbara Rita; Dittrich, Yvonne

    2012-01-01

    vocabularies, notations, and suitable visual structures for navigating among interface elements. To this end, the paper describes how our semiotic approach supports processes for representing, storing, accessing, and transferring knowledge through which the information architecture of an interactive system can......The aim of this paper is to present a design strategy for collaborative knowledge-management systems based on a semiotic approach. The contents and structure of experts' knowledge is highly dependent on professional or individual practice. Knowledge-management systems that support cooperation...... a semiotic perspective to computer application and human–computer interaction. From a semiotic perspective, the computer application is both a message from the designer to the user about the structure of the problem domain, as well as about interaction with it, and a structured channel for the user...

  9. Relation Analysis of Knowledge Management, Research, and Innovation in University Research Groups

    Directory of Open Access Journals (Sweden)

    Heyder Paez-Logreira

    2016-12-01

    Full Text Available Knowledge is a competitive advantage for companies. Knowledge Management helps to keep this competitiveness. Universities face with challenges in research, innovation and international competitiveness. The purpose of this paper includes studying Knowledge Management Models, and Innovation Models apply to Research Groups of Universities, through an analysis of relation in inter-organizational level. Some researchers and leaders of research groups participated in a survey about knowledge management and innovation. Here we show the relationship between knowledge management, innovation and research, including processes and operations performed by universities around these. We organize the results in three dimensions: Knowledge Management perception, the relationship between Knowledge Management and Innovation, and Strategic Knowledge organization. Too, we identify a generality of good practices, challenges, and limitations on Research Groups for Knowledge Management.

  10. Knowledge management, health information technology and nurses' work engagement.

    Science.gov (United States)

    Hendriks, Paul H J; Ligthart, Paul E M; Schouteten, Roel L J

    2016-01-01

    Knowledge management (KM) extends the health information technology (HIT) literature by addressing its impact on creating knowledge by sharing and using the knowledge of health care professionals in hospitals. The aim of the study was to provide insight into how HIT affects nurses' explicit and tacit knowledge of their ongoing work processes and work engagement. Data were collected from 74 nurses in four wards of a Dutch hospital via a paper-and-pencil survey using validated measurement instruments. In a quasiexperimental research design, HIT was introduced in the two experimental wards in contrast to the two control wards. At the time of the HIT introduction, a pretest was administered in all four wards and was followed by a posttest after 3 months. Data were analyzed via partial least squares modeling. Generally, nurses' tacit knowledge (i.e., their insight into and their capacity to make sense of the work processes) appears to be a significant and strong predictor of their work engagement. In contrast, nurses' explicit knowledge (i.e., information feedback about patients and tasks) only indirectly affects work engagement via its effect on tacit knowledge. Its effect on work engagement therefore depends on the mediating role of tacit knowledge. Interestingly, introducing HIT significantly affects only nurses' explicit knowledge, not their tacit knowledge or work engagement. Nurses' tacit and explicit knowledge needs to be systematically distinguished when implementing HIT/KM programs to increase work engagement in the workplace. Tacit knowledge (insight into work processes) appears to be pivotal, whereas efforts aimed only at improving available information will not lead to a higher level of work engagement in nurses' work environments.

  11. A senior manager with a knowledge management portfolio: the Santa Clara County experience.

    Science.gov (United States)

    Lindberg, Arley

    2012-01-01

    The agency director sought to create a systematically coordinated department that utilizes knowledge management strategies to promote evidence-informed practice. In his view, the organization was not providing needed information or organizational supports for practitioners to use knowledge effectively. To address this issue, he created a Director of Development and Operational Planning (DDOP) position with the responsibility to build structures and facilitate processes that support knowledge management. The DDOP oversees research and planning, government relations, legislative development and support, Board of Supervisors communications, staff development and training, community contracts, public information and in-house communication. The DDOP is reorganizing units under her supervision to create a knowledge management matrix that will implement new knowledge sharing strategies related to evaluation, contracts, legislation, organizational development, policy and planning, and staff development. The case study describes challenges and strategies related to: government regulations, size and complexity of the agency, staff resistance, and the developmental nature of the process. Copyright © Taylor & Francis Group, LLC

  12. Elements and strategies of Knowledge Management at Cernavoda NPP

    International Nuclear Information System (INIS)

    Valache, C.

    2010-01-01

    The paper highlights that there are Knowledge Management (KM) elements already implemented at Cernavoda NPP, ensuring the safe operation of the plant. The KM process is not formalized yet, but the following elements are part of existing KM practices for Cernavoda NPP organization: Plant policies and procedures are in place; Document control is in place using Document Management system; Configuration management is a complex and well structured process; Training and qualification is based on SAT; Learning from operating experience internal and external is a day by day practice, (procedures, PJB, PROEM, Simulator, RCA, Training, etc.); Work control system is implemented via Ventrix Work Management System; Corrective action tracking is implemented; Workforce planning and human resources management is a continuous process; Communications are implemented by the plant personnel; Company intranet and other web-based solutions (CBT) are put in place; Human performance improvement programme is on going. Also, it is reinforced the need to develop and implement a structured knowledge transfer and retention process for the Cernavoda NPP in order to preserve unique knowledge and skills that could be lost through attrition or planned staffing changes. (author)

  13. Leadership and Knowledge Management in an E-Government Environment

    Directory of Open Access Journals (Sweden)

    Jason H. Sharp

    2012-02-01

    Full Text Available The Malcolm Baldrige National Quality Award (MBNQA is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government context. Specifically, we survey 1,100 employees of a medium-sized city government in the United States to investigate the relationship between leadership triad components, leadership strategic planning, and customer/market focus, with knowledge management. Our results show that these components are significantly related to knowledge management and are important in the delivery of e-government applications to the citizenry.

  14. Role of the Technical Information Center in the knowledge management

    International Nuclear Information System (INIS)

    Morales, Alfredo; Marrero, Carmen; Aguero, Manuel

    1999-01-01

    Competitive advantage of companies is directly proportional to their capacity for creating, capturing, handling, inventorying, transferring information, and generating knowledge, as well as for implementing best practices, in order to add value to the production process. Creation of an environment that allows carrying out this process efficiently, constitutes a transcendental step toward the systematic and useful application of knowledge management. This paper presents the role of Technical Information Centers, as entities which provide and integrate information and knowledge, within knowledge communities. The Technical Information Center (CIT for the Spanish: Centro de Information Tecnica) of PDVSA-Intevep and its contribution to strengthen the corporate technological intelligence through the information analysis and technical-scientific knowledge diffusion is also analyzed. The petrochemical and petroleum information network (RIPPET) and its data base RIPPET (from the Spanish Red de Informacion Petrolera y Petroquimica), coordinate by the CIT, and the CIT on line, a virtual organization, are also presented. Both are tools which facilitate the transfer of information and knowledge to communities organized within the company to manage knowledge

  15. Applying the knowledge creation model to the management of ...

    African Journals Online (AJOL)

    In present-day society, the need to manage indigenous knowledge is widely recognised. However, there is a debate in progress on whether or not indigenous knowledge can be easily managed. The purpose of this paper is to examine the possibility of using knowledge management models like knowledge creation theory ...

  16. Nuclear knowledge management system in the regulatory activity

    International Nuclear Information System (INIS)

    Nosovskij, A.V.; Klevtsov, A.L.; Kravchenko, N.A.

    2010-01-01

    Important issues on collection, storage and spread of knowledge among organisation dealing with the use of nuclear technologies, role of close cooperation between enterprises and organizations in developing knowledge management, general requirements for creating a nuclear knowledge management system are considered. Recommendations and the main mechanisms are identified to create the knowledge management system in technical support organizations of the regulatory authority.

  17. Analysis on the Management of College Teachers' Tacit Knowledge

    Science.gov (United States)

    Zhang, Linying; Han, Zhijun

    2008-01-01

    Knowledge management, especially, tacit knowledge management, is a significant guarantee for the sustainable development of universities. The transfer of college teachers' tacit knowledge is the key and difficult point in tacit knowledge management of universities. This paper starts from the existence and application condition of college teachers'…

  18. The Knowledge Management Research of Agricultural Scientific Research Institution

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    Based on the perception of knowledge management from experts specializing in different fields,and experts at home and abroad,the knowledge management of agricultural scientific research institution can build new platform,offer new approach for realization of explicit or tacit knowledge,and promote resilience and innovative ability of scientific research institution.The thesis has introduced functions of knowledge management research of agricultural science.First,it can transform the tacit knowledge into explicit knowledge.Second,it can make all the scientific personnel share knowledge.Third,it is beneficial to the development of prototype system of knowledge management.Fourth,it mainly researches the realization of knowledge management system.Fifth,it can manage the external knowledge via competitive intelligence.Sixth,it can foster talents of knowledge management for agricultural scientific research institution.Seventh,it offers the decision-making service for leaders to manage scientific program.The thesis also discusses the content of knowledge management of agricultural scientific research institution as follows:production and innovation of knowledge;attainment and organizing of knowledge;dissemination and share of knowledge;management of human resources and the construction and management of infrastructure.We have put forward corresponding countermeasures to further reinforce the knowledge management research of agricultural scientific research institution.

  19. Aiming for knowledge information processing systems

    Energy Technology Data Exchange (ETDEWEB)

    Fuchi, K

    1982-01-01

    The Fifth Generation Computer Project in Japan intends to develop a new generation of computers by extensive research in many areas. This paper discusses many research topics which the Japanese are hoping will lead to a radical new knowledge information processing system. Topics discussed include new computer architecture, programming styles, semantics of programming languages, relational databases, linguistics theory, artificial intelligence, functional images and interference systems.

  20. Knowledge Management Issues in Academic Libraries in Imo State ...

    African Journals Online (AJOL)

    This paper explored the Knowledge Management (KM) issues in academic libraries. It discussed these issues - types of knowledge and knowledge management practices; the technologies and mechanisms of acquiring; creating; sharing, transferring etc knowledge in the present day knowledge era. It highlighted the ...

  1. Management of nuclear information and knowledge in Cuban institutions

    International Nuclear Information System (INIS)

    Garcia, A.G.; Rondon, C.F.; Aldama, C.L.; Aruca, L.A.; Labrada, C.

    2004-01-01

    In the framework of the management of information and the knowledge, the Cuban Agency of Nuclear Energy and Advanced Technologies recognizes as needful the establishment of the nuclear knowledge management system. In the rank of the Nuclear Ramal Program are executed projects, with the participation of all the Cuban nuclear institutions, focused to develop the web site and the intranet of the proper agency as support to the process of taking decisions, to develop the networking education system for human resources of these institutions and others that belong to the energy sector in Cuba, to introduce the data warehousing process for all institutions on corporate levels, to develop technology watching system for all the scientific and technical activities linked to the use and application of the peaceful use of nuclear energy, based on the information and knowledge contained in the databases of INIS, WIPO and RRIAN, between other purposes. (author)

  2. Business Process Management Theory and Applications

    CERN Document Server

    2013-01-01

    Business Process Management (BPM) has been in existence for decades. It  uses, complements, integrates and extends theories, methods and tools from  other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM  were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even  Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling a...

  3. Strategic knowledge management in brazilian organizations

    Directory of Open Access Journals (Sweden)

    Rivadávia Correa Drummond de Alvarenga

    2010-08-01

    Full Text Available Investigates the theme known as “Knowledge Management” (KM in three large Brazilian organizations trying to discuss its concepts, constituent elements, managerial approaches and tools, while aiming at leaving behind the purely terminological discussion, which is innocuous and naive. The basic presuppositions were two: (i most of what it´s referred to or named KM is actually “Information Management” (IM and IM is just one of the components of KM. KM is more than simply IM due to the fact that it includes and incorporates other concerns, such as the creation, use and sharing of information and knowledge in the organizational context; (ii a conceptual model or map can be formulated based on three basic conceptions: (a a strategic conception of information and knowledge, (b the introduction of such strategy in the tactical and operational levels through the several managerial approaches and informaion technology tools and (c the creation of an organizational space for knowledge. The main objective is to investigate and analyze the conceptions, motivations, practices and results of KM effectively implemented in three large Brazilian organizations. The qualitative research strategy used was the study of multiple cases with incorporated units of analysis and three criteria ere observed for the judgment of the quality of the research project: validity of the construct, external validity and reliability. Multiple sources of evidence were used and data analysis consisted of three flows of activities: data reduction, data displays and conclusion drawing/verification. The results confirmed the presuppositions and the fact that KM means a rethinking of management practices in the information ea. It was also identified that the main challenges facing organizations committed to KM have its focus on change management, cultural and behavioral issues and the creation of an enabling context that favors the creation, use and sharing of information and

  4. Knowledge management method for knowledge based BWR Core Operation Management System

    Energy Technology Data Exchange (ETDEWEB)

    Wada, Yutaka; Fukuzaki, Takaharu; Kobayashi, Yasuhiro

    1989-03-01

    A knowledge management method is proposed to support an except whose knowledge is stored in a knowledge base in the BWR Core Operation Management System. When the alterations in the operation plans are motivated by the expert after evaluating them, the method attempts to find the knowledge which must be modified and to give the expert guidances. In this way the resultant operation plans are improved by modifying values of referenced data. Using data dependency among data, which are defined and referred during inference, data to be modified are retrieved. In generating modification guidances, data reference and definition procedures are classified by syntactic analysis of knowledge. The modified data values are calculated with a sensitivity between the increment in the data to be modified and the resultant one in the performance of operation plans. The efficiency of the knowledge management by the proposed method, when applied to the knowledge based system including 500 pieces of knowledge for BWR control rod programming, is higher than that for interactive use of existing general purpose editors. (author).

  5. Knowledge management method for knowledge based BWR Core Operation Management System

    International Nuclear Information System (INIS)

    Wada, Yutaka; Fukuzaki, Takaharu; Kobayashi, Yasuhiro

    1989-01-01

    A knowledge management method is proposed to support an except whose knowledge is stored in a knowledge base in the BWR Core Operation Management System. When the alterations in the operation plans are motivated by the expert after evaluating them, the method attempts to find the knowledge which must be modified and to give the expert guidances. In this way the resultant operation plans are improved by modifying values of referenced data. Using data dependency among data, which are defined and referred during inference, data to be modified are retrieved. In generating modification guidances, data reference and definition procedures are classified by syntactic analysis of knowledge. The modified data values are calculated with a sensitivity between the increment in the data to be modified and the resultant one in the performance of operation plans. The efficiency of the knowledge management by the proposed method, when applied to the knowledge based system including 500 pieces of knowledge for BWR control rod programming, is higher than that for interactive use of existing general purpose editors. (author)

  6. Managing nuclear knowledge: A SCK-CEN concern: Status of a practical knowledge management approach

    International Nuclear Information System (INIS)

    Ruyssen, M.L.; Moons, F.; Borgermans, P.

    2004-01-01

    Preserving and enhancing the institutional memory has become a strategic concern for SCK-CEN. Managing the Knowledge Capital is a long term journey, starting from a strategic commitment and integrating various operational projects. Since 2002, several pilot projects in different areas of expertise have been conducted to set up nuclear knowledge repositories and to sustain interactive research communities. Beyond the establishment of a corporate knowledge sharing culture, dedicated web-based portals based on both well established and emerging open source internet technologies ensure the long term persistence of data and the continuous capture of knowledge by providing on-line tools and related QA procedures. (author)

  7. Analysis of the relation between knowledge engineering and knowledge management based on the Nonaka and Takeuchi models

    Directory of Open Access Journals (Sweden)

    Christian Reyes

    2007-07-01

    Full Text Available The use of the Knowledge Management is fundamental in the creation of value within the companies, being at the present time a new form to obtain competitive advantages in specific market. Also, for the process of value creation is necessary to use specifics Information Technologies that they allow to reach the objectives drawn up when implementing a Knowledge Management project. In this sense, one of the more complete and efficient Information Technologies is the Knowledge Based System that as well comprises of the Knowledge Engineering. This article tries to analyze the existing relation between Knowledge Management, a specific model of knowledge creation, the Knowledge Based System and how this Information Technologies play a very important role in the creation, codification and transference of knowledge.

  8. Knowledge Management System in Health & Social Care: Review on 20 Practiced Knowledge Management

    Directory of Open Access Journals (Sweden)

    Muhammad Saiful Ridhwan

    2014-02-01

    Full Text Available The importance of managing medical information has become very critical in the healthcare delivery system. Medical information nowadays are optimized towards serving different areas such as; diagnosing of diseases, planning and administration, treatment and monitoring of patient outcomes, services and costs. This article provides a review into various Health and Social Care systems which encompasses the Knowledge Management value. For analysis, more than 30 systems that are related to Health and Social Care were gathered via Internet research, only 20 of these systems were finally selected based on recent system development and popularity of the system.Keywords: Health Care, Knowledge, Knowledge Management, Social Care, systemdoi:10.12695/ajtm.2013.6.2.4 How to cite this article:Ridhwan, M.S., and Oyefolahan, I.O. (2013. Knowledge Management System in Health & Social Care: Review on 20 Practiced Knowledge Management. The Asian Journal of Technology Management 6 (2: 92-101. Print ISSN: 1978-6956; Online ISSN: 2089-791X. doi:10.12695/ajtm.2013.6.2.4

  9. An Ontology-Based Conceptual Model For Accumulating And Reusing Knowledge In A DMAIC Process

    Science.gov (United States)

    Nguyen, ThanhDat; Kifor, Claudiu Vasile

    2015-09-01

    DMAIC (Define, Measure, Analyze, Improve, and Control) is an important process used to enhance quality of processes basing on knowledge. However, it is difficult to access DMAIC knowledge. Conventional approaches meet a problem arising from structuring and reusing DMAIC knowledge. The main reason is that DMAIC knowledge is not represented and organized systematically. In this article, we overcome the problem basing on a conceptual model that is a combination of DMAIC process, knowledge management, and Ontology engineering. The main idea of our model is to utilizing Ontologies to represent knowledge generated by each of DMAIC phases. We build five different knowledge bases for storing all knowledge of DMAIC phases with the support of necessary tools and appropriate techniques in Information Technology area. Consequently, these knowledge bases provide knowledge available to experts, managers, and web users during or after DMAIC execution in order to share and reuse existing knowledge.

  10. Implementing knowledge management at the Swiss Nuclear Safety Inspectorate (HSK)

    International Nuclear Information System (INIS)

    Schwarz, G.F.; Veyre, J.C.

    2007-01-01

    The Swiss Nuclear Safety Inspectorate (HSK) currently faces a generation change. In the years 2005 to 2007 up to 15 retirements of experienced experts are anticipated. Within only three years HSK will have to replace one third of its management and will at the same time loose valuable know-how. Experience has taught us that it becomes increasingly difficult to replace the leaving employees by qualified specialists. Consequently recruitment and training of new staff members becomes more time-consuming and expensive. HSK considers knowledge management to be a valuable tool in order to cope with this change. Therefore a concept has been developed, which evaluates the existing or planned elements of knowledge management considering the amount of work, the benefit and the feasibility and combining them to an efficient system. By doing so HSK encountered two specific problems: - Generally there is rather too much information than too little within an organization. However the information available is not in the required form. Much knowledge is stored unstructured in the offices of the experts and can therefore only be accessed with their aid. Since it is very expensive to compile and collate any unstructured information, it is absolutely important to identify the valuable knowledge of the organization. One must permanently assure that the necessary knowledge is present and that information no longer required is removed from the system. - Knowledge is not only explicit. A large portion of knowledge is tacit in the heads of the employees. It is very difficult to convert this tacit knowledge into an explicit form. It can therefore not be processed electronically not even with the best data base systems and search engines. In this context, technology is important but technology alone can not resolve every problem. Personnel development is just as important. Ways must be found to pass on tacit knowledge within the staff. With its management system HSK possesses a powerful

  11. Influence factors in the Knowledge Management

    Directory of Open Access Journals (Sweden)

    Antonio Sánchez Ramírez

    2010-05-01

    Full Text Available There are factors which impel or slow down the knowledge processes into the organizations which in turn affect the completion of its vision as an ideal planning. The organizational memory, repetition of unconscious acts and the extended practice plays an important role in the meaning of the action and the goal to transform the plans into attainment through the manifest knowledge which turns into conclusion and makes a systematic knowing infused with values as an important core source for the firm. They conceive maturity stages of development within the companies which interact mutually, starting with the organizational memory which embodies the past and present successes, passing towards unconscious acts which can risk the true knowledge content to an extended practice stage based in years of experience.

  12. Knowledge and information management for integrated water resource management

    Science.gov (United States)

    Watershed information systems that integrate data and analytical tools are critical enabling technologies to support Integrated Water Resource Management (IWRM) by converting data into information, and information into knowledge. Many factors bring people to the table to participate in an IWRM fra...

  13. Office of Nuclear Energy Knowledge Management Program Situational Analysis Report

    Energy Technology Data Exchange (ETDEWEB)

    Kimberlyn C. Mousseau

    2011-12-01

    Knowledge management (KM) has been a high priority for the Department of Energy (DOE) Office of Nuclear Energy (NE) for the past several years. NE Programs are moving toward well-established knowledge management practices and a formal knowledge management program has been established. Knowledge management is being practiced to some level within each of the NE programs. Although it continues to evolve as NE programs evolve, a formal strategic plan that guides the implementation of KM has been developed. Despite the acceptance of KM within DOE NE, more work is necessary before the NE KM program can be considered fully successful. Per Dr. David J. Skyrme[1], an organization typically moves through the following evolutionary phases: (1) Ad-hoc - KM is being practiced to some level in some parts of the organization; (2) Formal - KM is established as a formal project or program; (3) Expanding - the use of KM as a discipline grows in practice across different parts of the organization; (4) Cohesive - there is a degree of coordination of KM; (5) Integrated - there are formal standards and approaches that give every individual access to most organizational knowledge through common interfaces; and (6) Embedded - KM is part-and-parcel of everyday tasks; it blends seamlessly into the background. According to the evolutionary phases, the NE KM program is operating at the two lower levels, Ad-hoc and Formal. Although KM is being practiced to some level, it is not being practiced in a consistent manner across the NE programs. To be fully successful, more emphasis must be placed on establishing KM standards and processes for collecting, organizing, sharing and accessing NE knowledge. Existing knowledge needs to be prioritized and gathered on a routine basis, its existence formally recorded in a knowledge inventory. Governance to ensure the quality of the knowledge being used must also be considered. For easy retrieval, knowledge must be organized according to a taxonomy that

  14. KNOWLEDGE MANAGEMENT SYSTEM DESIGN AT HUMAN RESOURCES DIVISION

    Directory of Open Access Journals (Sweden)

    Yanti Yanti

    2009-05-01

    Full Text Available The Human Resources Division of a company is a vital division. Most of the time, they perform their work manually, and therefore creating limitations to their capacity. The knowledge contained is very important for human resources development and subsequently for developing the company. In order to manage this knowledge well, the company shall require a knowledge management system. This knowledge management system would be a solution to be used for the company to manage all knowledge contained in that particular division. Phases in designing knowledge managements starts from analyzing knowledge sources of the company, knowledge identification and definition, and determining knowledge goals. Knowledge management systems contain many functions such as collecting, recording and managing the knowledge and sharing this to all related employees easily. The company may also use knowledge management systems to share and inform employees regarding updates of information, news and/or activity regarding the employees themselves. Information from knowledge management systems may also be used by employees to monitor their performance and thereby increasing it. Knowledge management systems may also help employees in their learning activities.Keywords: knowledge management, human resources, employee

  15. Project Management as a means of knowledge communication for the Information economy

    DEFF Research Database (Denmark)

    Kampf, Constance

    Currently Project Management as a field is understood from an engineering and management perspective as a system of planning, managing and monitoring work processes involved in projects.  The systems focus does not preclude communication as an important element, but it does not synthesize...... communication concepts with project management practices. Understanding Project Management from a communication perspective entails synthesizing key concepts from Knowledge Communication, Knowledge Management and Rhetoric.  From Knowledge Communication, key concepts include Wenger's Communities of Practice...... (1998), Nonaka & Takeuchi´s' SECI model describing the relationship between tacit and explicit knowledge in the context of knowledge creation (1995), and Davenport & Prusak's problematization of knowledge definitions in Working Knowledge (1998, 2000).  From a Knowledge Management Perspective, key...

  16. Using knowledge management practices to develop a state-of-the-art digital library.

    Science.gov (United States)

    Williams, Annette M; Giuse, Nunzia Bettinsoli; Koonce, Taneya Y; Kou, Qinghua; Giuse, Dario A

    2004-01-01

    Diffusing knowledge management practices within an organization encourages and facilitates reuse of the institution's knowledge commodity. Following knowledge management practices, the Eskind Biomedical Library (EBL) has created a Digital Library that uses a holistic approach for integration of information and skills to best represent both explicit and tacit knowledge inherent in libraries. EBL's Digital Library exemplifies a clear attempt to organize institutional knowledge in the field of librarianship, in an effort to positively impact clinical, research, and educational processes in the medical center.

  17. THE IMPACT OF KNOWLEDGE AND RESOURCES ON MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Marisa Padovani

    2010-06-01

    Full Text Available This paper considers the knowledge, resource, and competence management practices of a capital intensive company in Brazil. We map general and essential competencies, identify critical performance factors and catalogue the knowledge management tools available to the firm. We also attempt to trace the impact of the implementation strategies selected on the success or failure of the project. Two specific questions that arose in the course of the research were: a. How can firms maintain the knowledge base of the organization in the presence of high turnover, and b. What are the effects of the loss of intellectual capital on the firm. This was exploratory research, using the longitudinal case study method advocated by Voss, Tsikritsis and Frolich. The unit of analysis was the individual project. We studied 15 new plant erections or revamps carried out between 2007 and 2009. Data sources included interviews with key project management employees as well as analyses of management reports, firm data banks, and software used in the project management process. Among other things, our research identified a strong relationship between the profile of the individual project manager and the management structure adopted on a given project.

  18. Managing heterogeneous knowledge: A Theory of External Knowledge Integration

    NARCIS (Netherlands)

    Kraaijenbrink, Jeroen; Wijnhoven, Alphonsus B.J.M.

    2008-01-01

    Knowledge integration has been theorised at the levels of organisations and inter-organisational dyads. However, no theory exists yet of the integration of knowledge from an organisation's environment. This paper addresses this void in the literature by presenting a theory of external knowledge

  19. Design Knowledge Management across Nuclear Facility Life-cycle

    International Nuclear Information System (INIS)

    Kolomiiets, V.

    2016-01-01

    Full text: Design knowledge (DK) of any nuclear technology system starts to develop as soon as a design organization and/or research organizations begin the conceptual design of a new plant, and continues throughout the design process. From the very beginning of the project life cycle, it is essential to highlight the importance of various stakeholder organizations (probably these need to be listed) and their different perspectives, needs and involvement in managing design knowledge. It is also important to recognize their respective roles and responsibilities in the various and necessary processes of design knowledge generation, capture, transfer, retention, and utilization. During the phases of design, licensing, manufacturing, construction, commissioning and throughout operations, refurbishment and decommissioning, design knowledge must be maintained and managed such that it is accessible and available and can be utilized to support organizational needs as and when required.. Design knowledge encompasses a wide scope and a tremendous amount of detail. It is multi-disciplinary, complex, and highly inter-dependent. It includes knowledge of the original design assumptions, constraints, rationale, and requirements. (author

  20. KNOWLEDGE MANAGEMENT STRATEGY TO IMPROVE BUSINESS SECTOR

    Directory of Open Access Journals (Sweden)

    Haradhan Kumar Mohajan

    2017-09-01

    Full Text Available Every organization needs the proper knowledge management (KM strategy for the development of the organization. In the last decades the business environment has changed and recently it becomes more dynamic and more complex. At present KM is valuable not only for individuals, and organizations, but also, for global humanity. So, the directors of the organizations must emphasize on the existing knowledge and try to develop them to achieve the competitive advantage. The purpose of the study is to explore the recent KM practice in the organizations and to show the ways to develop the new KM strategy in future. An attempt has been taken here to apply KM strategy in business performance, business intelligence, and e-business.