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Sample records for knowledge management model

  1. Knowledge Model: Project Knowledge Management

    DEFF Research Database (Denmark)

    Durao, Frederico; Dolog, Peter; Grolin, Daniel

    2009-01-01

    The Knowledge model for project management serves several goals:Introducing relevant concepts of project management area for software development (Section 1). Reviewing and understanding the real case requirements from the industrial perspective. (Section 2). Giving some preliminary suggestions...... for usage in KIWI system (Sections 3). This document is intended for technological partners to understand how for example the software development concepts can be applied to a semantic wiki framework....

  2. Product Knowledge Modelling and Management

    DEFF Research Database (Denmark)

    Zhang, Y.; MacCallum, K. J.; Duffy, Alex

    1996-01-01

    function-oriented design. Both Specific Product Knowledge and Product Domain Knowledge are modelled at two levels, a meta-model and an information-level.Following that, a computer-based scheme to manage the proposed product lknowledge models within a dynamically changing environment is presented.......The term, Product Knowledge is used to refer to two related but distinct concepts; the knowledge of a specific product (Specific Product Knowledge) and the knowledge of a product domain (Product Domain Knowledge). Modelling and managing Product Knowlege is an essential part of carrying out design.......A scheme is presented in this paper to model, i.e. classify, structure and formalise the product knowledge for the purpose of supporting function-oriented design. The product design specification and four types of required attributes of a specific product have been identified to form the Specific Product...

  3. Robustness of a Distributed Knowledge Management Model

    DEFF Research Database (Denmark)

    Pedersen, Mogens Kühn; Larsen, Michael Holm

    1999-01-01

    Knowledge management based on symmetric incentives is rarely found in literature. A knowledge exchange model relies upon a double loop knowledge conversion with symmetric incentives in a network. The model merges specific knowledge with knowledge from other actors into a decision support system...

  4. Integrating knowledge seeking into knowledge management models and frameworks

    Directory of Open Access Journals (Sweden)

    Francois Lottering

    2012-09-01

    Objectives: This article investigates the theoretical status of the knowledge-seeking process in extant KM models and frameworks. It also statistically describes knowledge seeking and knowledge sharing practices in a sample of South African companies. Using this data, it proposes a KM model based on knowledge seeking. Method: Knowledge seeking is traced in a number of KM models and frameworks with a specific focus on Han Lai and Margaret Graham’s adapted KM cycle model, which separates knowledge seeking from knowledge sharing. This empirical investigation used a questionnaire to examine knowledge seeking and knowledge sharing practices in a sample of South African companies. Results: This article critiqued and elaborated on the adapted KM cycle model of Lai and Graham. It identified some of the key features of knowledge seeking practices in the workplace. It showed that knowledge seeking and sharing are human-centric actions and that seeking knowledge uses trust and loyalty as its basis. It also showed that one cannot separate knowledge seeking from knowledge sharing. Conclusion: The knowledge seeking-based KM model elaborates on Lai and Graham’s model. It provides insight into how and where people seek and share knowledge in the workplace. The article concludes that it is necessary to cement the place of knowledge seeking in KM models as well as frameworks and suggests that organisations should apply its findings to improving their knowledge management strategies.

  5. Integrating knowledge seeking into knowledge management models and frameworks

    Directory of Open Access Journals (Sweden)

    Francois Lottering

    2012-02-01

    Full Text Available Background: A striking feature of the knowledge management (KM literature is that the standard list of KM processes either subsumes or overlooks the process of knowledge seeking. Knowledge seeking is manifestly under-theorised, making the need to address this gap in KM theory and practice clear and urgent.Objectives: This article investigates the theoretical status of the knowledge-seeking process in extant KM models and frameworks. It also statistically describes knowledge seeking and knowledge sharing practices in a sample of South African companies. Using this data, it proposes a KM model based on knowledge seeking.Method: Knowledge seeking is traced in a number of KM models and frameworks with a specific focus on Han Lai and Margaret Graham’s adapted KM cycle model, which separates knowledge seeking from knowledge sharing. This empirical investigation used a questionnaire to examine knowledge seeking and knowledge sharing practices in a sample of South African companies.Results: This article critiqued and elaborated on the adapted KM cycle model of Lai and Graham. It identified some of the key features of knowledge seeking practices in the workplace. It showed that knowledge seeking and sharing are human-centric actions and that seeking knowledge uses trust and loyalty as its basis. It also showed that one cannot separate knowledge seeking from knowledge sharing.Conclusion: The knowledge seeking-based KM model elaborates on Lai and Graham’s model. It provides insight into how and where people seek and share knowledge in the workplace. The article concludes that it is necessary to cement the place of knowledge seeking in KM models as well as frameworks and suggests that organisations should apply its findings to improving their knowledge management strategies. 

  6. A knowledge management model for graduate development

    Directory of Open Access Journals (Sweden)

    Eduardo Bustos Farías

    2016-01-01

    Full Text Available The aim of this paper is to present a model for administrative knowledge management for the Graduate Support Division of the Instituto Politécnico Nacional (IPN. This administrative unit is important because it is responsible for managing the institution’s academic services at graduate level. A qualitative methodology was used based on in-depth interviews with graduate-level directors, experts in knowledge management and members of the institution. The results obtained support the use of administrative management tools based on Information Technology (IT, such as the design of a comprehensive dashboard, and the proposal that knowledge management processes be automated with digital repositories. The model identifies factors such as the relationships between people, technology, administrative knowledge and knowledge management processes, and is formed with innovative administrative contributions.

  7. Knowledge Management System Model for Learning Organisations

    Science.gov (United States)

    Amin, Yousif; Monamad, Roshayu

    2017-01-01

    Based on the literature of knowledge management (KM), this paper reports on the progress of developing a new knowledge management system (KMS) model with components architecture that are distributed over the widely-recognised socio-technical system (STS) aspects to guide developers for selecting the most applicable components to support their KM…

  8. Knowledge Management Practices for Development - Slovak Model

    Directory of Open Access Journals (Sweden)

    Aferdita Dervishi

    2016-11-01

    Full Text Available Knowledge and its management, innovation and technology are key elements for economic growth and sustainable development in technology and globalization era. The purpose of this paper is to study the effects of best practices of knowledge management in Slovakia, a$ empting to present a model that may serve to improve access to knowledge management and technology in Albania. This paper analyses practices of research & development, intellectual capital, the link between knowledge, innovation and technology transfer and trends of economic development in Slovakia. This study has used the qualitative method, supported on secondary source of data. From the assessment perspective, the findings are believable that investing on intellectual capital and managing knowledge properly, stable effects on the development of economy, industry and other fields is reached. Knowledge is managed by higher scientific institutions supported by the state. Today, in Slovakia are operating the most powerful companies. Albanians possess human capital that may face the difficult technological challenges and innovations. Both, Albania and Kosovo governments need to create a more coherent and national access to knowledge management and innovation through the establishment of National Council of Science, Knowledge and Technology Transfer.

  9. Study on a Process-oriented Knowledge Management Model

    OpenAIRE

    Zhang, Lingling; Li, Jun; Zheng, Xiuyu; Li, Xingsen; Shi, Yong

    2007-01-01

    Now knowledge has become the most important resource of enterprises. Process-oriented knowledge management (POKM) is a new and valuable research field. It may be the most practical method to deal with difficulties in knowledge management. The paper analyzes background, hypothesis and proposes of POKM, define the process knowledge, and give a process-oriented knowledge management model. The model integrates knowledge, process, human, and technology. It can improve the decision support capabili...

  10. Applying the knowledge creation model to the management of ...

    African Journals Online (AJOL)

    In present-day society, the need to manage indigenous knowledge is widely recognised. However, there is a debate in progress on whether or not indigenous knowledge can be easily managed. The purpose of this paper is to examine the possibility of using knowledge management models like knowledge creation theory ...

  11. An Object-oriented Knowledge Link Model for General Knowledge Management

    OpenAIRE

    Xiao-hong, CHEN; Bang-chuan, LAI

    2005-01-01

    The knowledge link is the basic on knowledge share and the indispensable part in knowledge standardization management. In this paper, a object-oriented knowledge link model is proposed for general knowledge management by using objectoriented representation based on knowledge levels system. In the model, knowledge link is divided into general knowledge link and integrated knowledge with corresponding link properties and methods. What’s more, its BNF syntax is described and designed.

  12. Knowledge Management

    DEFF Research Database (Denmark)

    Hald Nielsen, Bo; Nicolajsen, Katrine

    For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model.......For Økonomistyrelsen opstilles en teoretisk model over forudsætningerne for, at mmah er kan anvende knowledge management. Praksis vurderes dernæst i forhold til denne model....

  13. Modelling qualitative knowledge for strategic river management

    NARCIS (Netherlands)

    Janssen, Judith

    2009-01-01

    In decision making processes on strategic river management, use of models is not as great as the research efforts in the field of model application might suggest they could be. Both the fact that the development of many models remains restricted to readily available data and pre-existing models,

  14. BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Vesna Bosilj-Vukšić

    2006-12-01

    Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

  15. Paradigms of knowledge management with systems modelling case studies

    CERN Document Server

    Pandey, Krishna Nath

    2016-01-01

    This book has been written by studying the knowledge management implementation at POWERGRID India, one of the largest power distribution companies in the world. The patterns which have led to models, both hypothesized and data-enabled, have been provided. The book suggests ways and means to follow for knowledge management implementation, especially for organizations with multiple business verticals to follow. The book underlines that knowledge is both an entity and organizational asset which can be managed. A holistic view of knowledge management implementation has been provided. It also emphasizes the phenomenological importance of human resource parameters as compared to that of technological parameters. Various hypotheses have been tested to validate the significant models hypothesized. This work will prove useful to corporations, researchers, and independent professionals working to study or implement knowledge management paradigms.

  16. Barriers in Sustainable Knowledge Management Model in Education

    Directory of Open Access Journals (Sweden)

    Gratiela Dana BOCA

    2016-12-01

    Full Text Available The paper present a comprehensive model in education using the data base collected from 101 students from Turkey. The target group was students involved in academic life system. Results are used to design a model where education transfer of knowledge it is investigated in function of possible barriers as internal, external and knowledge management factors of influence in education selection and students vision for education development. As a conclusion, the evaluation of the barriers in sustainable knowledge management in education present a cross-educational model which seems to indicate its highly effective resource for environmental education focused on sustainability, and favours the development of knowledge, attitudes and future intentions of inspiring educational environment. The model can be useful on passing of knowledge from one generation to the next generation, managing succession and distributing the competencies and responsibilities to a repetitive change.

  17. Robustness of a Distributed Knowledge Management Model

    DEFF Research Database (Denmark)

    Pedersen, Mogens Kuhn; Holm Larsen, Michael

    2003-01-01

    In globalizing competitive markets knowledge exchangebetween business organizations requires incentivemechanisms to ensure tactical purposes while strategicpurposes are subject to joint organization and otherforms of contractual obligations. Where property ofknowledge (e.g. patents and copyrights...

  18. The Academic Knowledge Management Model of Small Schools in Thailand

    Science.gov (United States)

    Tumtuma, Chamnan; Chantarasombat, Chalard; Yeamsang, Theerawat

    2015-01-01

    The Academic Knowledge Management Model of Small Schools in Thailand was created by research and development. The quantitative and qualitative data were collected via the following steps: a participatory workshop meeting, the formation of a team according to knowledge base, field study, brainstorming, group discussion, activities carried out…

  19. Knowledge Management.

    Science.gov (United States)

    1999

    The first of the four papers in this symposium, "Knowledge Management and Knowledge Dissemination" (Wim J. Nijhof), presents two case studies exploring the strategies companies use in sharing and disseminating knowledge and expertise among employees. "A Theory of Knowledge Management" (Richard J. Torraco), develops a conceptual…

  20. Knowledge management

    DEFF Research Database (Denmark)

    Foss, Nicolai Juul; Mahnke, Volker

    2003-01-01

    Knowledge management has emerged as a very successful organization practice and has beenextensively treated in a large body of academic work. Surprisingly, however, organizationaleconomics (i.e., transaction cost economics, agency theory, team theory and property rightstheory) has played no role...... in the development of knowledge management. We argue thatorganizational economics insights can further the theory and practice of knowledge managementin several ways. Specifically, we apply notions of contracting, team production,complementaries, hold-up, etc. to knowledge management issues (i.e., creating...... and integrationknowledge, rewarding knowledge workers, etc.) , and derive refutable implications that are novelto the knowledge management field from our discussion....

  1. Model of knowledge management in mobile systems used for training

    Directory of Open Access Journals (Sweden)

    Chadwick CARRETO ARELLANO

    2014-11-01

    Full Text Available This work shows the development of a Knowledge Management Model (MAC applied to the training process in mobile devices for ease of use and access of different types of users to relevant information (anywhere and anytime. The MAC permit to manage knowledge, so that helps in the process of collection, classification and search of information according to a profile and academic needs as well as services related to the transformation of data and information for knowledge generation. The MAC aims to provide users, tools for skills development and allow the development of the training process with the use of limited capacity device with Internet connection.

  2. Managing Knowledge

    OpenAIRE

    Connolly, Niall

    2013-01-01

    This paper provides a perspective on what knowledge is, why knowledge is important, and how we might encourage good knowledge behaviours. A knowledge management framework is described, and although the framework is project management-centric the basic principles are transferrable to other contexts. From a strategic perspective, knowledge can be considered an asset that has the potential to provide a competitive advantage provided that it has intrinsic value, it is not easily accessible by ...

  3. A Knowledge Management and Decision Support Model for Enterprises

    Directory of Open Access Journals (Sweden)

    Patrizia Ribino

    2011-01-01

    Full Text Available We propose a novel knowledge management system (KMS for enterprises. Our system exploits two different approaches for knowledge representation and reasoning: a document-based approach based on data-driven creation of a semantic space and an ontology-based model. Furthermore, we provide an expert system capable of supporting the enterprise decisional processes and a semantic engine which performs intelligent search on the enterprise knowledge bases. The decision support process exploits the Bayesian networks model to improve business planning process when performed under uncertainty.

  4. An Integrated Model for Effective Knowledge Management in Chinese Organizations

    Science.gov (United States)

    An, Xiaomi; Deng, Hepu; Wang, Yiwen; Chao, Lemen

    2013-01-01

    Purpose: The purpose of this paper is to provide organizations in the Chinese cultural context with a conceptual model for an integrated adoption of existing knowledge management (KM) methods and to improve the effectiveness of their KM activities. Design/methodology/approaches: A comparative analysis is conducted between China and the western…

  5. Identifikasi Informasi perguruan tinggi negeri dengan model knowledge management

    Directory of Open Access Journals (Sweden)

    Abu Anwar

    2014-08-01

    Full Text Available In theory and practice, knowledge management (knowledge management is part of the strategy implementation process. Knowledge management is a systematic action to identify, document, and distribute all Solving. The involvement of administrative management knowledge, both top level, middle, or bottom becomes a very important thing. Well in detecting the problem, generating solutions, evaluating the decision to apply the knowledge that has been tested as a product and service in the implementation of strategy. This activity can be used to make the issues become clearer and under proper supervision. Despite the heavy dotted knowledge management to “technology“, in this case the role of “man“ needs to be taken into account in order to complete the process of knowledge management integrating various angles between technology, human strategies through four areas to view. However, the hypothesis of cause and effect of the method can be used as a basis for understanding knowledge management and implementation.

  6. Knowledge Management: A Model to Enhance Combatant Command Effectiveness

    Science.gov (United States)

    2011-02-15

    implementing the change that is required to achieve the knowledge management vision.43 The Chief Knowledge Management Officer ( KMO ) is overall responsible for...the processes, people/culture and technology in the organization. The Chief KMO develops policy and leads the organization’s knowledge management...integrates team. Reporting directly to the Chief KMO is the Chief Process Manager, Chief Learning Manager and Chief Technology Officer

  7. Knowledge Management

    Directory of Open Access Journals (Sweden)

    Ravi Kiran

    2013-04-01

    Full Text Available The present study covers the knowledge management (KM in institutions of higher technical education (IHTEs from the perspective of thought leaders and junior academia to identify whether there is a difference of opinion regarding KM strategies, including knowledge technologies, knowledge acquisition, knowledge storage, knowledge dissemination, and KM-based framework for research and curriculum development (CD. Data have been collected through structured questionnaire from 141 respondents covering 30 higher educational institutions in India, including national- and state-level institutions—Designations of the targeted respondents in the IHTEs have been categorized into (a senior academia, that is, professors, heads, and associate professors occupying senior management positions, considered to be the institute overseers and thought leaders of KM and (b junior academia consisting of assistant professors and lecturers who are using and also contributing to the KM system. ANOVA has been used to see whether there is a significant difference of opinion among the two groups of knowledge users. The results of the study highlight a significant difference among the two groups regarding knowledge technologies, knowledge acquisition, knowledge storage, and knowledge dissemination. But, there is a consensus regarding KM-based framework for research and CD.

  8. An integrative model of knowledge management and team work

    OpenAIRE

    Juan A. Marin-Garcia; Mª Elena Zarate-Martinez

    2008-01-01

    Human Resource Management relevance in Knowledge Management has been studied in academic literature mostly from the point of view of recruitment, selection, wages and salaries and career development processes. We have found few publications that are focused in the behaviour of the group of people who generate, share and transfer that knowledge while working in a team. The aim of this paper is to propose a framework that describes the relation between knowledge management and team work,, integ...

  9. Knowledge Management Portal: A Simplified Model to Help Decision Makers

    International Nuclear Information System (INIS)

    Ogawa, I.; Hernandes Tabares, R.

    2015-01-01

    The aim of this work is to present a simplified model that could help the nuclear industry to keep the expertise of safeguards professionals in touch with the state of the art, and also to have available information in the Portal of Knowledge Management. It can also provide indicators and general data for decision makers. Authors have developed the concept based on their own experience through systems running in hydroelectric and gas fired plants, and one exclusive system that manage all courses in one University. It is under development a Portal of Knowledge Management for NPP dealing with information obtained of Strategic Plans, Budgets and Economics, Operation Performance, Maintenance and Surveillance Plans, Training and Education Programs, QA Programs, Operational Experience, Safety Culture, and Engineering of Human Factors. This model will provide indicators for decision makers. Training and education module is prepared according to profile of each individual and his attributes, tasks and capabilities, and training and education programmes. The system could apply self-assessment questionnaires; immersive learning using media (video) classes, and test applications using questions randomly selected from data bank, as well as could make applications to certificate people. All these data are analyzed and generate indicators about strongest and weakness points. Managers could have indication of individual's deficiency even though in training programmes on a real time basis. Another tool that could be applied to the model is the remote operation of supervision equipment. The model is developed using web-based tools, like ASP.NET encrypted by 128 bits, and web site https. Finally, it is important to stress that the model can be customized according to industry preference. (author)

  10. Models of knowledge management in Russian institutions: social and psychological analysis

    Directory of Open Access Journals (Sweden)

    Nestik Timofei Aleksandrovich

    2014-12-01

    Full Text Available The paper presents socio-psychological analysis of five knowledge management models used in Russian institutions: knowledge management in projects, virtual expert groups, competence centers, knowledge management via organization development and open innovations. Special attention is given to the consequences of transition to network-based knowledge management.

  11. Knowledge Management System Untuk SDM Menggunakan Seci Model (Studi Kasus: Koperasi Karyawan

    Directory of Open Access Journals (Sweden)

    Eva Zuraidah

    2018-04-01

    Full Text Available Abstrak Koperasi Pegawai Badan Urusan Logistik adalah sebuah Koperasi yang bergerak dalam bidang jasa, simpan-pinjam. Knowledge Managment System tersebut, nampaknya sudah menjadi suatu kebutuhan mendasarkan untuk meningkatkan kualitas sumber daya manusia yang khususnya kepada karyawan. Knowledge management merupakan usaha untuk meningkatkan knowledge yang berguna dalam koperasi. Knowledge management tidak hanya merupakan pengaturan akan knowldge, namun lebih pada manajemen suatu koperasi dengan fokus khususnya terhadap knowledge, knowledge management dengan sebuah sistem, yang diharapkan dapat menjadi solusi dari kebutuhan aliran knowledge yang tidak dihalangi oleh batasan waktu dan tempat. Penelitian ini akan mengembangkan analisa knowledge management system dan merancang aplikasi dari analisa yang dikembangkan. Metodologi yang digunakan dengan model SECI dan melakukan analisa untuk mendapatkan knowledge management system tersebut. Analisa knowledge management system yang dihasilkan mendukung proses Sosialisasi, Eksternalisasi, Kombinasi, Internalisasi (SECI. Knowledge management system ini dikembangkan sebagai sarana sharing pada karyawan. Kata kunci: Knowledge Management System,SECI, Koperasi,SDM Abstract Employee Cooperative Agency of Logistics Affairs is a cooperative engaged in services, savings, and loans. Knowledge Managment System, it seems to have become a basic need to improve the quality of human resources, especially to employees. Knowledge management is an attempt to improve knowledge useful in cooperatives. Knowledge management is not only an arrangement of knowledge but rather the management of a cooperative with a particular focus on knowledge, knowledge management with a system, which is expected to be a solution of the needs of the flow of knowledge that is not hindered by time and space constraints. This research will develop the knowledge management system and design the application of the developed analysis. The methodology

  12. An integrative model of knowledge management and team work

    Directory of Open Access Journals (Sweden)

    Juan A. Marin-Garcia

    2008-10-01

    Full Text Available Human Resource Management relevance in Knowledge Management has been studied in academic literature mostly from the point of view of recruitment, selection, wages and salaries and career development processes. We have found few publications that are focused in the behaviour of the group of people who generate, share and transfer that knowledge while working in a team. The aim of this paper is to propose a framework that describes the relation between knowledge management and team work,, integrating Nonaka and Takeuchi, Leonard- Barton and Heisig framework proposals, as well as to outline some reflexions for further researches.

  13. Modeling Social Influences in a Knowledge Management Network

    Science.gov (United States)

    Franco, Giacomo; Maresca, Paolo; Nota, Giancarlo

    2010-01-01

    The issue of knowledge management in a distributed network is receiving increasing attention from both scientific and industrial organizations. Research efforts in this field are motivated by the awareness that knowledge is more and more perceived as a primary economic resource and that, in the context of organization of organizations, the…

  14. Research on Knowledge-Oriented Supply ChainRisk Management System Model

    OpenAIRE

    Yingchun Guo

    2011-01-01

    Based on analyzing the characteristics of supply chain risk management under the influences of knowledge, in this paper integrates basic theories and methods of knowledge management into the process of risk management, builds a knowledge-oriented supply chain risk management system model, and proposes relevant strategies, presenting references for practical application of knowledge-oriented supply chain risk management. By means of acquiring, storing, sharing, and transferring supply chain ri...

  15. Knowledge Management in Nigerian Universities: A Conceptual Model

    OpenAIRE

    Adebowale I Ojo

    2016-01-01

    Universities have traditionally been leaders in the field of knowledge production, research, and societal development. They are expected to be drivers of innovation, thereby contributing to the development of a learning society. The array of challenges facing universities in Nigeria and other developing countries forces one to question their levels of innovation. While knowledge management has been identified as a strategy for driving innovative processes in business organizations, there is a...

  16. Managing knowledge management

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    2016-01-01

    today is that knowledge about health and health care is generated from a multitude of sources and circulated rapidly across professional and Karin Knorr Cetina (2006, 2007) stresses that to understand knowledge management practices we need to magnify the space of knowledge in action and consider......This work-in-progress focuses on the management of knowledge management and its socio-material implications. More specifically, it focuses on the management of epistemic objects and objectives in professional health care organisations. One of the main characteristics of professional health care...... the presentation and circulation of epistemic objects in extended contexts. In other words, we need to consider that the routes from research to practice – and the relation between knowledge and management – is not straightforward. First epistemic objects and objectives may lead to contrasting results...

  17. Managing knowledge management

    DEFF Research Database (Denmark)

    Lystbæk, Christian Tang

    ) and colleagues, who stresses that to understand knowledge management practices we need to magnify the space of knowledge in action and consider the presentation and circulation of epistemic objects in extended contexts. In other words, we need to consider that the routes from research to practice......The work-in-progress that I would like to present and discuss in the workshop focuses on the management of knowledge management and its socio-material implications. More specifically, my work focuses on how epistemic objects and objectives are managed in professional health care organisations. One...... of the characteristics of professional health care today is that knowledge is generated from a multitude of sources and circulated rapidly across organizational boundaries. This derives not only from a growth in knowledge production within many organizations, but also from the emergence of agencies that specialize...

  18. PROCESS DOCUMENTATION: A MODEL FOR KNOWLEDGE MANAGEMENT IN ORGANIZATIONS.

    Science.gov (United States)

    Haddadpoor, Asefeh; Taheri, Behjat; Nasri, Mehran; Heydari, Kamal; Bahrami, Gholamreza

    2015-10-01

    Continuous and interconnected processes are a chain of activities that turn the inputs of an organization to its outputs and help achieve partial and overall goals of the organization. These activates are carried out by two types of knowledge in the organization called explicit and implicit knowledge. Among these, implicit knowledge is the knowledge that controls a major part of the activities of an organization, controls these activities internally and will not be transferred to the process owners unless they are present during the organization's work. Therefore the goal of this study is identification of implicit knowledge and its integration with explicit knowledge in order to improve human resources management, physical resource management, information resource management, training of new employees and other activities of Isfahan University of Medical Science. The project for documentation of activities in department of health of Isfahan University of Medical Science was carried out in several stages. First the main processes and related sub processes were identified and categorized with the help of planning expert. The categorization was carried out from smaller processes to larger ones. In this stage the experts of each process wrote down all their daily activities and organized them into general categories based on logical and physical relations between different activities. Then each activity was assigned a specific code. The computer software was designed after understanding the different parts of the processes, including main and sup processes, and categorization, which will be explained in the following sections. The findings of this study showed that documentation of activities can help expose implicit knowledge because all of inputs and outputs of a process along with the length, location, tools and different stages of the process, exchanged information, storage location of the information and information flow can be identified using proper

  19. Knowledge Management through the Equilibrium Pattern Model for Learning

    Science.gov (United States)

    Sarirete, Akila; Noble, Elizabeth; Chikh, Azeddine

    Contemporary students are characterized by having very applied learning styles and methods of acquiring knowledge. This behavior is consistent with the constructivist models where students are co-partners in the learning process. In the present work the authors developed a new model of learning based on the constructivist theory coupled with the cognitive development theory of Piaget. The model considers the level of learning based on several stages and the move from one stage to another requires learners' challenge. At each time a new concept is introduced creates a disequilibrium that needs to be worked out to return back to its equilibrium stage. This process of "disequilibrium/equilibrium" has been analyzed and validated using a course in computer networking as part of Cisco Networking Academy Program at Effat College, a women college in Saudi Arabia. The model provides a theoretical foundation for teaching especially in a complex knowledge domain such as engineering and can be used in a knowledge economy.

  20. Analysis of the relation between knowledge engineering and knowledge management based on the Nonaka and Takeuchi models

    Directory of Open Access Journals (Sweden)

    Christian Reyes

    2007-07-01

    Full Text Available The use of the Knowledge Management is fundamental in the creation of value within the companies, being at the present time a new form to obtain competitive advantages in specific market. Also, for the process of value creation is necessary to use specifics Information Technologies that they allow to reach the objectives drawn up when implementing a Knowledge Management project. In this sense, one of the more complete and efficient Information Technologies is the Knowledge Based System that as well comprises of the Knowledge Engineering. This article tries to analyze the existing relation between Knowledge Management, a specific model of knowledge creation, the Knowledge Based System and how this Information Technologies play a very important role in the creation, codification and transference of knowledge.

  1. Designing a Knowledge Management Excellence Model Based on Interpretive Structural Modeling

    Directory of Open Access Journals (Sweden)

    Mirza Hassan Hosseini

    2014-09-01

    Full Text Available Despite the development of appropriate academic and experiential background knowledge management and its manifestation as a competitive advantage, many organizations have failed in its effective utilization. Among the reasons for this failure are some deficiencies in terms of methodology in inappropriate recognition and translation of KM dimensions and lack of systematic approach in establishment of causal relationships among KM factors. This article attempts to design an Organizational Knowledge Management Excellence Model. To design an organizational knowledge management excellence model based on library researches, interviews with experts and interpretive-structural modeling (ISM was used in order to identify and determine the relationships between the factors of km excellence. Accordingly, 9 key criteria of KM Excellence as well as 29 sub-criteria were extracted and the relationships and sequence of factors were defined and developed in 5 levels for designing an organizational KM excellence Model. Finally, the concepts were applied in Defense Organizations to illustrate the proposed methodology.

  2. Knowledge management: High energy physics as model case

    International Nuclear Information System (INIS)

    Trabelsi, A.

    2004-01-01

    Full text: The world-wide High Energy Physics (HEP) community has emerged as one of the major forces in developing new tools and concepts to enhance the overall quality of knowledge management and to support technological innovation in this field. Though joint research and academic activities in HEP represent a more than 50-years old tradition, collaboration in this field has changed over the decades. In coming years, bigger and more distributed than ever before collaborations, with several thousand physicists and engineers, will concentrate on fewer major HEP experiments. They will face unprecedented challenges to accomplish their work at the leading laboratories where large accelerators are being constructed. These challenges arise primarily from the rapidly increasing size and complexity of datasets to be collected and the enormous computational, storage and networking resources to be deployed by global collaborations in order to process, distribute and analyze information. During the last two decades, the Web was HEP community response to the new wave of scientific collaborations. Almost all data networking in the HEP community is today based on the Internet which has since grown into a global information highway. Currently, HEP community needs to attempt to progress beyond structure information towards automated knowledge management of scientific data which requires extremely capable computing infrastructures supporting several key areas. Together with computer scientists, HEP community recognised as a driving force, is extremely well positioned to continue this successful strategy with respect to the initiative to build 'the next generation internet'. Facing knowledge sharing, acquisition and organisation growing requirement, HEP scientists invented the preprint concept in order to facilitate and speed up access to the ongoing research development and results. Preprint archive has since become a global repository for research particularly in physics

  3. A Behavioral Maturity Model to Establish Knowledge Management in an Organization

    OpenAIRE

    Fashami, C. S.; Babaei, M.

    2017-01-01

    Modern organizations need intangible assets such as organizational knowledge and human resources to gain competitive advantage in the market. Organizations can provide opportunities for behavioral maturity of managers to establish knowledge management. This study tries to develop a behavioral maturity model for managements to examine effectiveness of knowledge management. The study is conducted in Iran Insurance Company as an empirical case study. Twenty academic and organizational experts ar...

  4. Knowledge Management, Human Resource Management, and Higher Education: A Theoretical Model

    Science.gov (United States)

    Brewer, Peggy D.; Brewer, Kristen L.

    2010-01-01

    Much has been written on the importance of knowledge management, the challenges facing organizations, and the important human resource management activities involved in assuring the acquisition and transfer of knowledge. Higher business education plays an important role in preparing students to assume the knowledge management and human resource…

  5. Strategic Management Model with Lens of Knowledge Management and Competitive Intelligence: A Review Approach

    OpenAIRE

    Shujahat, Muhammad; Hussain, Saddam; Javed, Sammar; Muhammad, Imran Malik; Thursamy, Ramayah; Ali, Junaid

    2017-01-01

    Purpose:\\ud First purpose of this study is to discuss the synergic and separate use of knowledge and\\ud intelligence, via knowledge management and competitive intelligence, in each stage of strategic\\ud management process. Second purpose is to discuss the implications of each stage of strategic\\ud management process for knowledge management and competitive intelligence and vice versa.\\ud Methodology/Design/Approach:\\ud A systematic literature review was performed within timeframe of 2000 to 2...

  6. A Behavioral Maturity Model to Establish Knowledge Management in an Organization

    Directory of Open Access Journals (Sweden)

    C. S. Fashami

    2017-06-01

    Full Text Available Modern organizations need intangible assets such as organizational knowledge and human resources to gain competitive advantage in the market. Organizations can provide opportunities for behavioral maturity of managers to establish knowledge management. This study tries to develop a behavioral maturity model for managements to examine effectiveness of knowledge management. The study is conducted in Iran Insurance Company as an empirical case study. Twenty academic and organizational experts are selected for the study. Employees and managers of Iran Insurance Company are used to measure and test conceptual model (behavioral maturity of managers to establish knowledge management. Both interview and questionnaire tools are used to collect data. Fuzzy AHP and PLS methods are used to analyze the collected data. Fuzzy AHP results show that transformational leadership, human and social skills, knowledge orientation, emotional intelligence, trustful climate are identified as highly effective priorities.

  7. Managing Viable Knowledge

    NARCIS (Netherlands)

    Achterbergh, J.M.I.M.; Vriens, D.J.

    2002-01-01

    In this paper, Beer's Viable System Model (VSM) is applied to knowledge management. Based on the VSM, domains of knowledge are identified that an organization should possess to maintain its viability. The logic of the VSM is also used to support the diagnosis, design and implementation of the

  8. Systems Intelligence in Knowledge Management Implementation: A Momentum of the SECI Model

    OpenAIRE

    Sasaki, Yasuo

    2014-01-01

    This paper discusses the role of systems intelligence in knowledge management implementations, in particular, in the SECI model, a widely acknowledged knowledge creation process in an organization identified by Nonaka and Takeuchi (1995). The SECI model deals with interactions and conversions of tacit knowledge and explicit knowledge and mainly consists of four stages. The author illustrates systems intelligence, a certain kind of human intelligence focusing on systems thinking perspective pr...

  9. Genome Modeling System: A Knowledge Management Platform for Genomics.

    Directory of Open Access Journals (Sweden)

    Malachi Griffith

    2015-07-01

    Full Text Available In this work, we present the Genome Modeling System (GMS, an analysis information management system capable of executing automated genome analysis pipelines at a massive scale. The GMS framework provides detailed tracking of samples and data coupled with reliable and repeatable analysis pipelines. The GMS also serves as a platform for bioinformatics development, allowing a large team to collaborate on data analysis, or an individual researcher to leverage the work of others effectively within its data management system. Rather than separating ad-hoc analysis from rigorous, reproducible pipelines, the GMS promotes systematic integration between the two. As a demonstration of the GMS, we performed an integrated analysis of whole genome, exome and transcriptome sequencing data from a breast cancer cell line (HCC1395 and matched lymphoblastoid line (HCC1395BL. These data are available for users to test the software, complete tutorials and develop novel GMS pipeline configurations. The GMS is available at https://github.com/genome/gms.

  10. Knowledge Management as Attention

    DEFF Research Database (Denmark)

    Kreiner, Kristian

    2004-01-01

    This article explores the case of product development for insights into the potential role of knowledge management. Current literature on knowledge management entertains the notion that knowledge management is a specific set of practices - separate enough to allow specialization of responsibility....... By common standard, the proclaimed responsibility of knowledge management is shared knowledge, saved learning costs and coordinated action in an organization. The significance of the practices of knowledge management is the intention of shared knowledge, saved learning costs and coordinated action....

  11. MODELING OF STAFF COMMUNICATION PROCESSES IN MANAGING UNFORMALIZED KNOWLEDGE OF THE COMPANY

    Directory of Open Access Journals (Sweden)

    Olga E. Bashina

    2014-01-01

    Full Text Available The article is dedicated to the actual economic issues of modeling of staff communication processesin managing of unformalized knowledge for decision making. Since unformalized knowledge isoften has a tacit form, i.e. personal experience and intuitions, held in employees’ heads then the main way of transmission of such knowledge is communications between employees. Modelingof the exchange and dissemination of unformalized knowledge and information among employeeswas made within the framework of social network analyses methods: a group of employees isconsidered as an interconnected system consisting of nodes (persons, members of the groupand the connections between them (relations. As a part of modeling a management procedure for managing the unformalized knowledge is proposed. This management procedure implies a preliminary analysis, planning and creating a technological infrastructure that supports the exchangeprocesses, distribution and partial formalization of unformalized knowledge.

  12. Knowledge Management: An Introduction.

    Science.gov (United States)

    Mac Morrow, Noreen

    2001-01-01

    Discusses issues related to knowledge management and organizational knowledge. Highlights include types of knowledge; the knowledge economy; intellectual capital; knowledge and learning organizations; knowledge management strategies and processes; organizational culture; the role of technology; measuring knowledge; and the role of the information…

  13. Knowledge management driven leadership, culture and innovation success – an integrative model

    OpenAIRE

    Zieba, M.; Schivinski, Bruno

    2015-01-01

    Purpose - This article examines the relation between knowledge management (KM) driven leadership, culture and innovation success of knowledge-intensive small and medium sized companies. By building on the previously reported research on leadership, culture, innovation , and knowledge management, we synergistically integrate d KM-driven leadership and innovation success while exploring the meditational role of culture in that. Design/methodology/approach - A conceptual model comprising three c...

  14. Distributed Knowledge Management in Extranets

    DEFF Research Database (Denmark)

    Pedersen, Mogens Kühn; Larsen, Michael Holm

    1999-01-01

    Knowledge management exchange schemes based on symmetric incentives are rarely found in the literature. The distributed knowledge model relies upon a double loop knowledge conversion decision support system with symmetric incentives in an extranet. The model merges specific knowledge with knowledge...... chains and networks like replacement, maintenance and services industries....

  15. Applying the knowledge creation model to the management of ...

    African Journals Online (AJOL)

    user

    understood that the road map of any research or scientific project should be based ... be explained or defined by the framework of assumptions and concepts in .... As such, socialisation yields new tacit knowledge that is built through informal.

  16. Toward a Phase-Model of Global Knowledge Management Systems in Multinational Corporations

    DEFF Research Database (Denmark)

    Nielsen, Bo Bernhard; Michailova, Snejina

    2004-01-01

    According to Heinrich v. Pierer, CEO at Siemens, `an e-business year is only three months long. Ifyou want to be a leader in this fast-paced world, you must be faster than the others. Just being onboard is by far not enough'. The ability to be faster than others, however, is only relevant...... if it islinked to management of key assets in the pursuit of continuous competitive advantage. The keyasset of the present is knowledge and in the future it is likely to be continuous and timelyinnovation based on effective management of knowledge assets. Most firms today, however, lack aneffective Knowledge......-outperform competition and becomeleaders of the e-conomy'. Using examples from a number of large multinational companies thispaper proposes a phase model for the development of a global Knowledge Management Systemwith attention to pertinent policy and management issues in each stage.Keywords: Knowledge management system...

  17. Developing a Maturity Model for Knowledge Management (KM) in the Digital Age

    OpenAIRE

    Thornley, Clare; Carcary, Marian; Connolly, Niall; O'Duffy, Michael; Pierce, John

    2016-01-01

    This paper arises from a work-in-progress academia/industry collaborative research project to develop a knowledge management (KM) maturity model as a component (critical capability) of the IT Capability Maturity Framework (IT-CMF). The aim of the project is to develop a knowledge management (KM) maturity model that is ‘fit for purpose’ for organisations in the digital age. In undertaking this work it became clear that, outside of the fundamental challenges of KM, new significant challenges an...

  18. Model of high-tech businesses management under the trends of explicit and implicit knowledge markets: classification and business model

    OpenAIRE

    Guzel Isayevna Gumerova; Elmira Shamilevna Shaimieva

    2015-01-01

    Objective to define the notion of ldquohightech businessrdquo to elaborate classification of hightech businesses to elaborate the business model for hightech business management. Methods general scientific methods of theoretical and empirical cognition. Results the research presents a business model of hightech businesses management basing on the trends of explicit and explicit knowledge market with the dominating implicit knowledge market classification of hightech business...

  19. Knowledge Map of Facilities Management

    DEFF Research Database (Denmark)

    Nenonen, Suvi; Jensen, Per Anker; Lindahl, Göran

    2014-01-01

    both the research community and FM-practitioners can develop new models for identifying knowledge needs and gaps and to improve knowledge sharing and knowledge flow and thus the fulfilment of their mission and goals. Knowledge maps can also help in organizing research activities and analysing......Purpose This paper aims to draft a knowledge map of the fragmented and multidisciplinary research of and relevant to FM. Facilities management knowledge map is a tool for presenting what relevant data and knowledge, a.k.a. knowledge, resides in different disciplines. Knowledge mapping is a step...... in creating an inventory of knowledge (i.e. the knowledge base) and developing/improving the processes of knowledge sharing in research, education and practice. Theory Knowledge mapping is discussed in terms of knowledge management. The research is connected to knowledge mapping in the facilities management...

  20. Cross-Cultural Impression Management: A Cultural Knowledge Audit Model

    Science.gov (United States)

    Spong, Abigail; Kamau, Caroline

    2012-01-01

    Purpose: Many people moving into a new culture for work or study do so without prior cross-cultural training, yet successful cultural adaptation has important ramifications. The purpose of this paper is to focus on cross-cultural impression management as an element of cultural adaptation. Does cultural adaptation begin by paying strong attention…

  1. A Structural Equation Model of Knowledge Management Based On Organizational Climate in Universities

    OpenAIRE

    F. Nazem; M. Mozaiini; A. Seifi

    2014-01-01

    The purpose of the present study was to provide a structural model of knowledge management in universities based on organizational climate. The population of the research included all employees of Islamic Azad University (IAU). The sample consisted of 1590 employees selected using stratified and cluster random sampling method. The research instruments were two questionnaires which were administered in 78 IAU branches and education centers: Sallis and Jones’s (2002) Knowledge Management Questi...

  2. Relating Successful Business Models to Intellectual Capital and Knowledge Management Practices

    DEFF Research Database (Denmark)

    Nielsen, Christian

    2018-01-01

    management, mediated by intellectual capital, and draws up a schema by which the relationships can be described and discussed. It concludes by synthesizing a future research agenda to further address these relationships and to strengthen our understanding of how they improve the value creation......There are a number of natural links between the fields of business models and knowledge management. The contemporary understanding of business models is that they are concerned with describing and analyzing the methods of value creation and the alternative ways of delivering use value to customers...... that are applied by organizations. Similarly, knowledge management also has intricate connections with mechanisms of value creation, through the structuring and improvement of knowledge processes in a given organization. Ensuring that the right knowledge is present is an important part of any business model...

  3. Knowledge management: organizing nursing care knowledge.

    Science.gov (United States)

    Anderson, Jane A; Willson, Pamela

    2009-01-01

    Almost everything we do in nursing is based on our knowledge. In 1984, Benner (From Novice to Expert: Excellence and Power in Clinical Nursing Practice. Menlo Park, CA: Addison-Wesley; 1984) described nursing knowledge as the culmination of practical experience and evidence from research, which over time becomes the "know-how" of clinical experience. This "know-how" knowledge asset is dynamic and initially develops in the novice critical care nurse, expands within competent and proficient nurses, and is actualized in the expert intensive care nurse. Collectively, practical "know-how" and investigational (evidence-based) knowledge culminate into the "knowledge of caring" that defines the profession of nursing. The purpose of this article is to examine the concept of knowledge management as a framework for identifying, organizing, analyzing, and translating nursing knowledge into daily practice. Knowledge management is described in a model case and implemented in a nursing research project.

  4. Dynamic Modelling of a Knowledge Management System Evolution for a Technological Corporation

    International Nuclear Information System (INIS)

    Pershukov, V.; Belenkaya, N.; Sheveleva, S.; Kuptsov, I.; Andrianov, A.; Fesenko, G.

    2016-01-01

    Full text: The paper describes a dynamic mathematical model of a knowledge management system for a technological corporation. The model consists of three equations for generalized variables which characterize the human capacity, accumulated knowledge and profits interrelated by means of the Cobb–Douglas production function. The presented model is intended to simulate the system evolution over time including identification of possible catastrophic behavior of the system and can be used to solve various problems of forecasting the development of knowledge management systems in technological corporations, and assess the effectiveness of organizational measures aimed at improving the system efficiency. Using this model, it is possible to simulate the system evolution over time and conduct scenario research in the changing internal and external conditions as well as select the optimal system parameters in order to achieve certain goals and formulate requirements for the system components. The authors present the results of applying this model in simulating the dynamics of the knowledge management system development in a technological corporation and discuss some methodological issues related to the mathematical modeling of processes and models of knowledge management. (author

  5. Evolution of knowledge management

    Directory of Open Access Journals (Sweden)

    Mašić Branislav

    2017-01-01

    Full Text Available The theory of business and management is changing rapidly, and changes are expected to continue. Emerging concepts and paradigms are being introduced and applied to organizational life. Knowledge management (KM is not new but rather newly structured concept. Although the concept was not popularized until the last two decades of the 20th century, transmitting and managing knowledge stretch back into distant history. The aim of this paper is to analyse knowledge management evolutionary history and to investigate the use of knowledge management as management tool in organizations. This paper is focused on systematic review of literature on knowledge management. Emphasis is placed on correlation between knowledge management and information and communication technology and advent and use of new tools and techniques; change in the way knowledge has been conceptualized; social context of KM, big data and analytics, artificial intelligence. The importance of knowledge itself was not questioned, as it is recognized as highly valuable resource.

  6. Knowledge as an Asset and Knowledge Management

    OpenAIRE

    Sevinç Gülseçen

    2014-01-01

    The most valuable resource available to any organization today is its knowledge asset which is stored in processes and information systems, corporate data warehouses, employees’ brains, copyrights and patents. Knowledge management is the process of capturing, distributing, and effectively using this knowledge. The factors affecting Knowledge Management can be listed as follows: organizational culture, knowledge manager, the evolution of knowledge, knowledge polution and technology.

  7. Applying a Knowledge Management Modeling Tool for Manufacturing Vision (MV) Development

    DEFF Research Database (Denmark)

    Wang, Chengbo; Luxhøj, James T.; Johansen, John

    2004-01-01

    This paper introduces an empirical application of an experimental model for knowledge management within an organization, namely a case-based reasoning model for manufacturing vision development (CBRM). The model integrates the development process of manufacturing vision with the methodology of case......-based reasoning. This paper briefly describes the model's theoretical fundamentals and its conceptual structure; conducts a detailed introduction of the critical elements within the model; exhibits a real world application of the model; and summarizes the review of the model through academia and practice. Finds...... that the CBRM is supportive to the decision-making process of applying and augmenting organizational knowledge. It provides a new angle to tackle strategic management issues within the manufacturing system of a business operation. Explores a new proposition within strategic manufacturing management by enriching...

  8. A Study on Influencing Factors of Knowledge Management Systems Adoption: Models Comparison Approach

    OpenAIRE

    Mei-Chun Yeh; Ming-Shu Yuan

    2007-01-01

    Using Linear Structural Relation model (LISREL model) as analysis method and technology acceptance model and decomposed theory of planned behavior as research foundation, this study approachesmainly from the angle of behavioral intention to examine the influential factors of 421 employees adopting knowledge management systems and in the meantime to compare the two method models mentioned on the top. According to the research, there is no, in comparison with technology acceptance model anddeco...

  9. Knowledge management: Postgraduate Alternative Evaluation Model (MAPA in Brazil

    Directory of Open Access Journals (Sweden)

    Deisy Cristina Corrêa Igarashi

    2013-07-01

    Full Text Available The Brazilian stricto sensu postgraduate programs that include master and / or doctorate courses are evaluated by Coordination for the Improvement of Higher Education Personnel (CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior. The evaluation method used by CAPES is recognized in national and international context. However, several elements of the evaluation method can be improved. For example: to consider programs diversity, heterogeneity and specificities; to reduce subjectivity and to explain how indicators are grouped into different dimensions to generate a final result, which is scoring level reached by a program. This study aims to analyze the evaluation process by CAPES, presenting questions, difficulties and objections raised by researchers. From the analysis, the study proposes an alternative evaluation model for postgraduate (MAPA - Modelo de Avaliação para Pós graduação Alternativo which incorporates fuzzy logic in result analysis to minimize limitations identified. The MAPA was applied in three postgraduate programs, allowing: (1 better understanding of procedures used for the evaluation, (2 identifying elements that need regulation, (3 characterization of indicators that generate local evaluation, (4 support in medium and long term planning.

  10. Knowledge management: another management fad?

    Directory of Open Access Journals (Sweden)

    Leonard J. Ponzi

    2002-01-01

    Full Text Available Knowledge management is a subject of a growth body of literature. While capturing the interest of practitioners and scholars in the mid-1990s, knowledge management remains a broadly defined concept with faddish characteristics. Based on annual counts of article retrieved from Science Citation Index, Social Science Citation Index, and ABI Inform referring to three previous recognized management fad, this paper introduces empirical evidence that proposes that a typical management movement generally reveals itself as a fad in approximately five years. In applying this approach and assumption to the case of knowledge management, the findings suggest that knowledge management is at least living longer than typical fads and perhaps is in the process of establishing itself as a new aspect of management. To further the understanding of knowledge management's development, its interdisciplinary activity and breadth are reported and briefly discussed.

  11. A comprehensive model for executing knowledge management audits in organizations: a systematic review.

    Science.gov (United States)

    Shahmoradi, Leila; Ahmadi, Maryam; Sadoughi, Farahnaz; Piri, Zakieh; Gohari, Mahmood Reza

    2015-01-01

    A knowledge management audit (KMA) is the first phase in knowledge management implementation. Incomplete or incomprehensive execution of the KMA has caused many knowledge management programs to fail. A study was undertaken to investigate how KMAs are performed systematically in organizations and present a comprehensive model for performing KMAs based on a systematic review. Studies were identified by searching electronic databases such as Emerald, LISA, and the Cochrane library and e-journals such as the Oxford Journal and hand searching of printed journals, theses, and books in the Tehran University of Medical Sciences digital library. The sources used in this study consisted of studies available through the digital library of the Tehran University of Medical Sciences that were published between 2000 and 2013, including both Persian- and English-language sources, as well as articles explaining the steps involved in performing a KMA. A comprehensive model for KMAs is presented in this study. To successfully execute a KMA, it is necessary to perform the appropriate preliminary activities in relation to the knowledge management infrastructure, determine the knowledge management situation, and analyze and use the available data on this situation.

  12. Managing customer knowledge

    OpenAIRE

    2013-01-01

    M. Phil. (Information Management) Customer relationship management has been exposed as a strategic failure, unveiling only customer dissatisfaction. A new method for managing customers is consequently required. The effect of the knowledge economy has brought about a change in global orientation, in the focus on customer wants and needs to increase satisfaction. There was then a shift in focus from information to knowledge. In such an economy, the customer knowledge management strategy, as ...

  13. Nuclear knowledge management

    International Nuclear Information System (INIS)

    2007-01-01

    The management of nuclear knowledge has emerged as a growing challenge in recent years. The need to preserve and transfer nuclear knowledge is compounded by recent trends such as ageing of the nuclear workforce, declining student numbers in nuclear-related fields, and the threat of losing accumulated nuclear knowledge. Addressing these challenges, the IAEA promotes a 'knowledge management culture' through: - Providing guidance for policy formulation and implementation of nuclear knowledge management; - Strengthening the contribution of nuclear knowledge in solving development problems, based on needs and priorities of Member States; - Pooling, analysing and sharing nuclear information to facilitate knowledge creation and its utilization; - Implementing effective knowledge management systems; - Preserving and maintaining nuclear knowledge; - Securing sustainable human resources for the nuclear sector; and - Enhancing nuclear education and training

  14. Knowledge Management at CNAT

    Energy Technology Data Exchange (ETDEWEB)

    Callosada, C. de la

    2016-07-01

    Knowledge management at CNAT (Almaraz & Trillo NPPs) representsa significant part of our safety-oriented management system. The purpose is to generate for the stations useful knowledge, which should be then preserved and made easily accessible for everyone in the organization. The aim is to promote knowledge usage for ensuring safe plant operation and facilitating the required generational change-over. In fact, knowledge management is considered one of the main policies at CNAT, with everyone in the organization being expected to collaborate in it. Similarly, some general behavioral expectations at CNAT are directly or indirectly related to knowledge management (i.e. qualification, teamwork, learning and continuous improvement). (Author)

  15. Making the Invisible Visible: modelling social learning in a knowledge management context

    Directory of Open Access Journals (Sweden)

    Henry Linger

    2001-11-01

    Full Text Available The articulation of Knowledge Management as an organisational strategy has occurred in the context of a radical shift towards an information based economy. The most significant aspect for organisations operating in the information economy is their ability to utilise the volumes of information that are now readily available without the constraint of media, geography or time. A critical factor for organisations is the speed at which they are able to productively process such information to enable the organisation to react rapidly to changes in their operating environments. In this context organisation needs to produce and re-produce knowledge. The shift from information to knowledge is an acknowledgment of the significant role of the human actor in the process of transforming information into effective organisational outcomes. Social learning represents important processes that contribute to actors’ ability to understand information, create knowledge from that information and share what they know. Social learning is therefore intrinsic to knowledge management. In this paper we present a knowledge management architecture that supports a learning organisation. This architecture accommodates social learning and processes by which knowledge is internalised and externalised by individuals, work groups and the organisation as a whole. The architecture incorporates a model social learning based on the results of ethnographic studies and a model of learning derived from knowledge management case studies. The architecture is not domain specific but can be applied to activity that can be characterised as knowledge work in an organisational context. As such the architecture can play a variety of roles; as a conceptual framework, as a diagnostic tool to identify breakdown and as a design tool for organisational change.

  16. A CASE-BASED KNOWLEDGE MANAGEMENT MODEL FACILITATING A SMART BUSINESS NETWORK’S PERFORMANCE

    DEFF Research Database (Denmark)

    Chengbo, Wang; Reid, Vivien; Johansen, John

    for improving the competitiveness of a SBN in its endeavor to survive and compete against other SBNs, through adopting a holistic approach to business activities, to provide the SBN members an efficacy tool for knowledge management, and for improving coordination and collaboration with their upstream...... and operational levels. The model is a further exploration of both smart business network and its knowledge management process as well as CBR technology’s new field of application. Research impact: The academic world will benefit by gaining more understanding of the process and format of applying theoretical......Purpose: This paper presents a model, which is through the application of a case-based reasoning (CBR) methodology, to facilitate both effectiveness and efficiency of operational knowledge sharing/ application/ creation/ augmentation within a smart business network (SBN). The model is to be used...

  17. [Knowledge management (I)].

    Science.gov (United States)

    Ruiz Moreno, J; Cruz Martín Delgado, M

    2001-09-01

    Beyond to be in fashion, the knowledge management (KM) is by itself a powerful strategic weapon for managing organizations. In a first part, the authors analyze strategic concepts related to management, emphasizing the attachment between KM and competitive advantage. Finally, the authors tie the KM to learning process ("tacit knowledge", "socialization", "externalization", "combination", and "internationalization").

  18. Nursing Care Model Based on Knowledge Management in Preventing Nosocomial Infection After Caesarean Section in Hospital

    Directory of Open Access Journals (Sweden)

    Ahsan Ahsan

    2016-09-01

    Full Text Available Introduction: Nosocomial infection is one indicator of the quality of health services in the community, which also determines the image of health care institutions becauseit was a major cause of morbidityand death rate (mortality in hospital. Nursing care based on knowledge management is established from identification knowledge which is required, prevention performance of nosocomial infections post section caesarea. Nosocomial infections component consists of wound culture result. Method: This study was an observational study with a quasi experimental design. The population was all of nursing staff who working in obstetrics installation in hospitals A and B as much as 46 people. Sample was the total population. Data was collected through questionnaire, observation sheets and examination of the wound culture. Data was analyzed using t test B 1.274 dan p=0.028 Result: The result showed that 1 there was difference in knowledge management implementation before and after training; 2 there was difference in nurse’s performance in preventing nosocomial infection before and after training; 3 there is significant relationship between nurse’s performance in preventing nosocomial infection and infection incidence; 4 there is no significant difference of nursing care impementation on nosocomial incidence. Discussion: In conclusion, the development of nursing care based on knowledge management as a synthesis or induction of findings directed at 1 nurses’ knowledge does not affect the performance of the prevention of nosocomial infections; 2 knowledge management has a positive effect on the performance of the prevention of nosocomial infections; 3 implementation of infection prevention is integrated capabilities between knowledge, skills and attitudes of nurses in implementing performance in care. Keywords: model prevention, nosocomial infections, nursing care, knowledge management, sectio Caesarea

  19. Total Quality Management in a Knowledge Management Perspective.

    Science.gov (United States)

    Johannsen, Carl Gustav

    2000-01-01

    Presents theoretical considerations on both similarities and differences between information management and knowledge management and presents a conceptual model of basic knowledge management processes. Discusses total quality management and quality control in the context of information management. (Author/LRW)

  20. A model to capture and manage tacit knowledge using a multiagent system

    Science.gov (United States)

    Paolino, Lilyam; Paggi, Horacio; Alonso, Fernando; López, Genoveva

    2014-10-01

    This article presents a model to capture and register business tacit knowledge belonging to different sources, using an expert multiagent system which enables the entry of incidences and captures the tacit knowledge which could fix them. This knowledge and their sources are evaluated through the application of trustworthy algorithms that lead to the registration of the data base and the best of each of them. Through its intelligent software agents, this system interacts with the administrator, users, with the knowledge sources and with all the practice communities which might exist in the business world. The sources as well as the knowledge are constantly evaluated, before being registered and also after that, in order to decide the staying or modification of its original weighting. If there is the possibility of better, new knowledge are registered through the old ones. This is also part of an investigation being carried out which refers to knowledge management methodologies in order to manage tacit business knowledge so as to make the business competitiveness easier and leading to innovation learning.

  1. Knowledge as an Asset and Knowledge Management

    Directory of Open Access Journals (Sweden)

    Sevinç Gülseçen

    2014-03-01

    Full Text Available The most valuable resource available to any organization today is its knowledge asset which is stored in processes and information systems, corporate data warehouses, employees’ brains, copyrights and patents. Knowledge management is the process of capturing, distributing, and effectively using this knowledge. The factors affecting Knowledge Management can be listed as follows: organizational culture, knowledge manager, the evolution of knowledge, knowledge polution and technology.

  2. Knowledge management in creativity

    DEFF Research Database (Denmark)

    Byrge, Christian; Hansen, Søren

    2011-01-01

    Is it possible to predetermine what kind of ideas that comes out of creativity by using knowledge management? Is it possible to decide beforehand what ideas we want to generate and the direction in which an idea takes in the further development? This paper deals with knowledge management in creat......Is it possible to predetermine what kind of ideas that comes out of creativity by using knowledge management? Is it possible to decide beforehand what ideas we want to generate and the direction in which an idea takes in the further development? This paper deals with knowledge management...... in creativity. The point of departure is taken in the connection between knowledge in a cognitive sense, and creativity focussing on ideas. The paper gives a perspective on how knowledge management can be part of creativity. It develops a concept of horizontal thinking and combines it with the fuzzy set theory...

  3. Development Customer Knowledge Management (Ckm) Models in Purbalingga Hospitality Using Soft Systems Methodology (Ssm)

    OpenAIRE

    Chasanah, Nur; Sensuse, Dana Indra; Lusa, Jonathan Sofian

    2014-01-01

    Development of the tourism sector is part of the national development efforts that are being implemented in Indonesia. This research was conducted with the customer to make an overview of knowledge management models to address the existing problems in hospitality in the hospitality Purbalingga as supporting tourism Purbalingga. The model depicts a series of problem-solving activities that result in the hospitality, especially in Purbalingga. This research was action research with methods of S...

  4. Challenges for Knowledge Management in the Context of IT Global Sourcing Models Implementation

    OpenAIRE

    Perechuda , Kazimierz; Sobińska , Małgorzata

    2014-01-01

    Part 2: Models and Functioning of Knowledge Management; International audience; The article gives a literature overview of the current challenges connected with the implementation of the newest IT sourcing models. In the dynamic environment, organizations are required to build their competitive advantage not only on their own resources, but also on resources commissioned from external providers, accessed through various forms of sourcing, including the sourcing of IT services. This paper pres...

  5. Knowledge management for modelling nuclear power plants control in incidental and accidental states

    International Nuclear Information System (INIS)

    MIllerat, P.

    1996-11-01

    A knowledge model uses different techniques of complex systems management. Progress realised in the computer representation of links between different documents allows us to design a software facilitating the comprehension of the model built. This model is a qualitative model of the operators' behaviour in nuclear power plant accidental control. This model concerned three topics closely linked together. The first gives a description of every physical phenomena implied the application of the State-oriented Approach (APE in French) procedures. It's referred as model of process. The second gives a description of every activities used by the operators' team to manage all thermohydraulic incidents and accidents. It's a functional model also referred as tasks model. The quality of the method, based on the Systems' Science, capitalized a know-how simply transferable to design a new software on industrial process to support the operators. (author)

  6. Infrastructure requirement of knowledge management system model of statistical learning tool (SLT) for education community

    Science.gov (United States)

    Abdullah, Rusli; Samah, Bahaman Abu; Bolong, Jusang; D'Silva, Jeffrey Lawrence; Shaffril, Hayrol Azril Mohamed

    2014-09-01

    Today, teaching and learning (T&L) using technology as tool is becoming more important especially in the field of statistics as a part of the subject matter in higher education system environment. Eventhough, there are many types of technology of statistical learnig tool (SLT) which can be used to support and enhance T&L environment, however, there is lack of a common standard knowledge management as a knowledge portal for guidance especially in relation to infrastructure requirement of SLT in servicing the community of user (CoU) such as educators, students and other parties who are interested in performing this technology as a tool for their T&L. Therefore, there is a need of a common standard infrastructure requirement of knowledge portal in helping CoU for managing of statistical knowledge in acquiring, storing, desseminating and applying of the statistical knowedge for their specific purposes. Futhermore, by having this infrastructure requirement of knowledge portal model of SLT as a guidance in promoting knowledge of best practise among the CoU, it can also enhance the quality and productivity of their work towards excellence of statistical knowledge application in education system environment.

  7. Model of educational field on the basis of technology of knowledge management

    Directory of Open Access Journals (Sweden)

    Виталий Алексеевич Кудинов

    2010-03-01

    Full Text Available The paper presents an approach to the description of educational field-based technologies for knowledge management. Two level system of knowledge representation, including the concepts of knowledge and training facilities is proposed. Such organization allows corporate knowledge management portal to easily adapt training to the individual needs of a learner.

  8. Development of a Knowledge Management Model for the Development of a Quality Public Sector Management System for the Office of the Primary Educational Service Area

    Science.gov (United States)

    Khotbancha, Wijitra; Chantarasombat, Chalard; Sriampai, Anan

    2015-01-01

    The objectives of this research were: 1) to study the current situation and problem of Knowledge Management of the office of the primary education service area, 2) to develop a Knowledge Management model, 3) to study the success of the implementation of the Knowledge Management system. There were 25 persons in the target group. There were 2 kinds…

  9. Manufacturing knowledge management strategy

    OpenAIRE

    Shaw , Duncan; Edwards , John

    2006-01-01

    Abstract The study sought to understand the components of knowledge management strategy from the perspective of staff in UK manufacturing organisations. To analyse this topic we took an empirical approach and collaborated with two manufacturing organisations. Our main finding centres on the key components of a knowledge management strategy, and the relationships between it and manufacturing strategy and corporate strategy. Other findings include: the nature of knowledge in manufact...

  10. An empirically based model for knowledge management in health care organizations.

    Science.gov (United States)

    Sibbald, Shannon L; Wathen, C Nadine; Kothari, Anita

    2016-01-01

    Knowledge management (KM) encompasses strategies, processes, and practices that allow an organization to capture, share, store, access, and use knowledge. Ideal KM combines different sources of knowledge to support innovation and improve performance. Despite the importance of KM in health care organizations (HCOs), there has been very little empirical research to describe KM in this context. This study explores KM in HCOs, focusing on the status of current intraorganizational KM. The intention is to provide insight for future studies and model development for effective KM implementation in HCOs. A qualitative methods approach was used to create an empirically based model of KM in HCOs. Methods included (a) qualitative interviews (n = 24) with senior leadership to identify types of knowledge important in these roles plus current information-seeking behaviors/needs and (b) in-depth case study with leaders in new executive positions (n = 2). The data were collected from 10 HCOs. Our empirically based model for KM was assessed for face and content validity. The findings highlight the paucity of formal KM in our sample HCOs. Organizational culture, leadership, and resources are instrumental in supporting KM processes. An executive's knowledge needs are extensive, but knowledge assets are often limited or difficult to acquire as much of the available information is not in a usable format. We propose an empirically based model for KM to highlight the importance of context (internal and external), and knowledge seeking, synthesis, sharing, and organization. Participants who reviewed the model supported its basic components and processes, and potential for incorporating KM into organizational processes. Our results articulate ways to improve KM, increase organizational learning, and support evidence-informed decision-making. This research has implications for how to better integrate evidence and knowledge into organizations while considering context and the role of

  11. Assumptions to the model of managing knowledge workers in modern organizations

    Directory of Open Access Journals (Sweden)

    Igielski Michał

    2017-05-01

    Full Text Available Changes in the twenty-first century are faster, suddenly appear, not always desirable for the smooth functioning of the company. This is the domain of globalization, in which new events - opportunities or threats, forcing the company all the time to act. More and more things depend on the intangible assets of the undertaking, its strategic potential. Certain types of work require more knowledge, experience and independent thinking, and custom than others. Therefore in this article the author has taken up the subject of knowledge workers in contemporary organizations. The aim of the study is to attempt to create assumptions about the knowledge management model in these organizations, based on literature analysis and empirical research. In this regard, the author describes the contemporary conditions of employee management and the skills and competences of knowledge workers. In addition, he conducted research (2016 in 100 medium enterprises in the province of Pomerania, using a tool in the form of a questionnaire and an interview. Already at the beginning of the analysis of the data collected, it turned out that for all employers it should be important to discern differences in the creation of a new category of managers who have knowledge useful for the functioning of the company. Moreover, with the experience gained in a similar research process previously carried out in companies from the Baltic Sea Region, the author knew about the positive influence of these people on creating new solutions or improving the quality of already existing products or services.

  12. Nuclear knowledge management

    International Nuclear Information System (INIS)

    Constantin, Marin; Ghitescu, Petre

    2007-01-01

    Nuclear knowledge is characterized by high-complexity and variety of the component topics and long duration required by the build-up of individual competence. At organizational level, these characteristics made the power of an organization or institution to be determined by the capital accumulated of existing knowledge. Furthermore, the capacity of an organization to re-generate and raise the knowledge capital according to the specific processes it is running according to the existing demand decides its position/ranking in the economy of nuclear field. Knowledge management emphasizes re-utilization of existing practice and experience, upgrade, enrich and re-value of accumulated knowledge. The present paper identifies and classifies the nuclear knowledge steps, namely: tacit knowledge, explicit knowledge, preserving, transfer, knowledge capture etc. On this basis there are identified the existing problems of nuclear knowledge management in Romania such as: difficulties to keep within the country the existing expertise, lack of interest in nuclear education, low level of organization of existing knowledge due to a small number of data bases, an insufficient integration of existing knowledge in IT systems, lack of ontology and taxonomy or an average structuralism. Nuclear knowledge in Romania is facing a major challenge which is generated by the future development of nuclear facilities. It is related to the rising demand of expertise and experts. This challenge is better solved by partnership between end users and institutions of Research and Development and university organization as well which could ensure the generation, transfer and preservation of nuclear knowledge. (authors)

  13. Designing a Model for Knowledge Socialization Using Sociability Processes of Human Resource Management: A Case Study

    Directory of Open Access Journals (Sweden)

    K. Rezaei

    2017-06-01

    Full Text Available This study develops a model for knowledge socialization using sociability processes of human resources through an applied research approach. Two types of participants participated in this study. The first type included academic and industrial experts; the second type included employees and managers of Ansar Bank. Ten experts were asked to identify criteria and weigh the identified criteria. Using simple random sampling, the sample size was estimated at 207. Field and archival studies were used to collect data. Validity and reliability of the distributed questionnaire were confirmed by organizational experts. Using theoretical literature and surveying experts, 18 criteria were identified of which 12 criteria (desirable and joyful workplace, management and leadership support in sociability process, training courses, transparency in working relations, team work, organizational trustful climate, job description and job knowledge, tangible incentives, participatory system, informal technique, defined career path, individual values aligned with organizational value were selected by screening for prioritization and analysis. Fuzzy AHP and structural equation modelling based on partial least squares were used for prioritization and weighting. Fuzzy AHP model showed that desirable workplace (0.163, participatory systems and brainstorming (0.149, transparency in working relations (0.114, and informal techniques (0.111 gained the highest weights; finally, PLS model showed that all 12 identified criteria were effective on socialization of knowledge management.

  14. Designing a Model for Knowledge Socialization Using Sociability Processes of Human Resource Management: A Case Study

    OpenAIRE

    Rezaei, K.; Babaei, M.

    2017-01-01

    This study develops a model for knowledge socialization using sociability processes of human resources through an applied research approach. Two types of participants participated in this study. The first type included academic and industrial experts; the second type included employees and managers of Ansar Bank. Ten experts were asked to identify criteria and weigh the identified criteria. Using simple random sampling, the sample size was estimated at 207. Field and archival studies were use...

  15. The Motivational Knowledge Management Model: proposal to apply it in the library sector

    Directory of Open Access Journals (Sweden)

    Daniel López-Fernández

    2016-12-01

    Full Text Available In professional environments, attention paid to aspects such as supervisory styles, interpersonal relationships and workers eagerness can have a positive impact on employee motivation and, consequently, on their performance and well-being. To achieve this, knowledge management models such as those presented here can be applied. This model generates diagnoses of motivation and recommendations for improvement, both systematically and scientifically. Consequently, it is especially useful for managers and human resource departments. The proposed model can be adapted to different kinds of professional groups, including those in library and documentation services. The suitability, reliability and usefulness of the proposed model have been empirically checked through case studies with 92 students and 166 professionals. The positive results allow us to conclude that the model is effective and useful for assessing and improving motivation.

  16. A Knowledge Management Model to Improve the Development of Bushfire Communication Products

    Directory of Open Access Journals (Sweden)

    Keith Koon Teng Toh

    2014-11-01

    Full Text Available This paper brings together two bodies of literature around knowledge management (KM as enterprise integration (EI and organisational ontology and epistemology as philosophy, in order to develop an extended KM approach to the development of bushfire preparedness material in the Australian context. Knowledge Management (KM in enterprise integration (EI practice manifests as process-centric electronic document and records management solutions. Knowledge creation and organisational epistemology is viewed as a social process, but this is often left unrepresented by KM processes. The body of literature on KM tends to focus on organisational functionality and organisational KM that is based on EI ontology tends to be restricted by organisational functionality and process models. We argue that developing the KM-Model using subjectivist epistemology has a significant role in KM and organisational studies for emergency and disaster agencies. As part of the Bushfire Cooperative Research Centre (CRC ‘Effective Communication and Communities’ project, bushfire communication materials were collected from all Australian States and Territories and analysed using NVivo, representing a knowledge base. Data sources including semi-structured interviews with bushfire agency staff, residents in bushfire-prone localities. Interview data was analysed using thematic analysis, and emergent themes were represented using UML as a platform independent representation of the extended knowledge domain that is capable of representation in a digital space. This work unites organisational ontology, organisational epistemology and EI; the different manifestations of KM. We theorise about how organisational epistemology itself forms as part of the knowledge, where currently there is a lacking of a satisfactory end-to-end framework. The KM lifecycle, therefore, is extended by incorporating the social research processes as part of organisational epistemology to include external

  17. Knowledge management for libraries

    CERN Document Server

    Forrestal, Valerie

    2015-01-01

    Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. In this book, readers will learn to move policies and procedures manuals online using a wiki, get the most out of Microsoft SharePoint with custom portals and Web Parts, and build an FAQ knowledge base from reference management applications such as LibAnswers. Knowledge Management for Libraries guides readers through the process of planning, developing, and launching th

  18. Advances in Knowledge Management

    DEFF Research Database (Denmark)

    Razmerita, Liana; Phillips-Wren, Gloria; Jain, Lakhmi C.

    2016-01-01

    This chapter briefly overviews the evolution of KM from a historical perspective and discusses core concepts associated with the management of knowledge, projects and networks. We introduce theoretical perspectives that are used in the KM literature, discuss the concept of a networked-centric col......This chapter briefly overviews the evolution of KM from a historical perspective and discusses core concepts associated with the management of knowledge, projects and networks. We introduce theoretical perspectives that are used in the KM literature, discuss the concept of a networked......-centric collaborative organization, and present future technologies in KM including the management of knowledge using social media and intelligent techniques....

  19. An Integrated Knowledge Management System

    Directory of Open Access Journals (Sweden)

    Vasile Mazilescu

    2014-11-01

    Full Text Available The aim of this paper is to present a Knowledge Management System based on Fuzzy Logic (FLKMS, a real-time expert system to meet the challenges of the dynamic environment. The main feature of our integrated shell FLKMS is that it models and integrates the temporal relationships between the dynamic of the evolution of an economic process with some fuzzy inferential methods, using a knowledge model for control, embedded within the expert system’s operational knowledge base.

  20. The eSourcing Capability Model for Service Providers: Knowledge Manage-ment across the Sourcing Life-cycle

    OpenAIRE

    Laaksonen, Pekka

    2011-01-01

    Laaksonen, Pekka The eSourcing Capability Model for Service Providers: Knowledge Manage-ment across the Sourcing Life-cycle Jyväskylä: Jyväskylän yliopisto, 2011, 42 s. Tietojärjestelmätiede, kandidaatintutkielma Ohjaaja(t): Käkölä, Timo Tässä kandidaatintutkielmassa selvitettiin sitä, miten the eSourcing Capability Model for Service Providers-mallin käytännöt (practices) ovat liittyneet tietä-myksenhallinnan neljään prosessiin: tiedon luominen, varastointi/noutaminen, jakamine...

  1. KNOWLEDGE WORKERS’ MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Ramona TODERICIU

    2014-06-01

    Full Text Available The empirical research of this paper deals with knowledge workers in Romanian organizations from different fields of activity, with the purpose of distinguishing them from other types of employees and clarifying their profile and individual characteristics. Also, the paper presents the most important challenges concerning the knowledge workers’ management: identifying, developing and evaluating knowledge workers, motivating and rewarding them, as well as describing specific structure of the organizations that rely mostly on knowledgeable workforce. The findings of the research represent an important factor in developing future efficient human resources strategies and practices regarding workers that fuel the knowledge economy.

  2. Knowledge Management, Codification and Tacit Knowledge

    Science.gov (United States)

    Kimble, Chris

    2013-01-01

    Introduction: This article returns to a theme addressed in Vol. 8(1) October 2002 of the journal: knowledge management and the problem of managing tacit knowledge. Method: The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group of economists who…

  3. Essays on Knowledge Management

    Science.gov (United States)

    Xiao, Wenli

    2012-01-01

    For many firms, particularly those operating in high technology and competitive markets, knowledge is cited as the most important strategic asset to the firm, which significantly drives its survival and success (Grant 1996, Webber 1993). Knowledge management (KM) impacts the firm's ability to develop process features that reduce manufacturing…

  4. Knowledge Management and Transfer

    Energy Technology Data Exchange (ETDEWEB)

    Sennanye, D.M.; Thugwane, S.J.; Rasweswe, M.A. [South African Young Nuclear Professionals Society, South African Nuclear Energy Cooperation, National Nuclear Regulator, P O Box 7106, Centurion 0046 (South Africa)

    2008-07-01

    Knowledge management has become an important concept in the nuclear industry globally. This has been driven by the fact that new reactors are commissioned and some are decommissioned. Since most old experts are near retirement then there is a need to capture the nuclear knowledge and expertise and transfer it to the new generation. Knowledge transfer is one of the important building blocks of knowledge management. Processes and strategies need to be developed in order to transfer this knowledge. South African Young Nuclear Professionals Society (SAYNPS) has established a document to address strategies that can be used to close the knowledge gap between the young less experienced and experts in the field. This action will help the young generation to participate in knowledge management. The major challenges will be the willingness of the experts to share and making sure that all knowledge is captured, stored and kept up to date. The paper presents the SAYNPS point of view with regard to knowledge transfer. (authors)

  5. Knowledge Management and Transfer

    International Nuclear Information System (INIS)

    Sennanye, D.M.; Thugwane, S.J.; Rasweswe, M.A.

    2008-01-01

    Knowledge management has become an important concept in the nuclear industry globally. This has been driven by the fact that new reactors are commissioned and some are decommissioned. Since most old experts are near retirement then there is a need to capture the nuclear knowledge and expertise and transfer it to the new generation. Knowledge transfer is one of the important building blocks of knowledge management. Processes and strategies need to be developed in order to transfer this knowledge. South African Young Nuclear Professionals Society (SAYNPS) has established a document to address strategies that can be used to close the knowledge gap between the young less experienced and experts in the field. This action will help the young generation to participate in knowledge management. The major challenges will be the willingness of the experts to share and making sure that all knowledge is captured, stored and kept up to date. The paper presents the SAYNPS point of view with regard to knowledge transfer. (authors)

  6. Knowledge management program

    Energy Technology Data Exchange (ETDEWEB)

    Henderson, T. [CANDU Owners' Group, Toronto, Ontario (Canada)

    2013-07-01

    To capture and retain the CANDU experience from a wider CANDU base and transfer knowledge and experience to our members, supplier participants and universities in a cost effective manner. Major focus area of the program is knowledge management joint projects, generic training delivery, inter-utilities mentoring and technical support, public education programs. The path forward is execution of transition of OPG NPDS Program as an ongoing program in COG with member funding, pursue opportunities to provide member utilities with additional leadership and train-the-trainer training and grow the knowledge management activities by 20% per year based on 2013/2014 results.

  7. Knowledge management program

    International Nuclear Information System (INIS)

    Henderson, T.

    2013-01-01

    To capture and retain the CANDU experience from a wider CANDU base and transfer knowledge and experience to our members, supplier participants and universities in a cost effective manner. Major focus area of the program is knowledge management joint projects, generic training delivery, inter-utilities mentoring and technical support, public education programs. The path forward is execution of transition of OPG NPDS Program as an ongoing program in COG with member funding, pursue opportunities to provide member utilities with additional leadership and train-the-trainer training and grow the knowledge management activities by 20% per year based on 2013/2014 results.

  8. Knowledge Management: A Skeptic's Guide

    Science.gov (United States)

    Linde, Charlotte

    2006-01-01

    A viewgraph presentation discussing knowledge management is shown. The topics include: 1) What is Knowledge Management? 2) Why Manage Knowledge? The Presenting Problems; 3) What Gets Called Knowledge Management? 4) Attempts to Rethink Assumptions about Knowledgs; 5) What is Knowledge? 6) Knowledge Management and INstitutional Memory; 7) Knowledge Management and Culture; 8) To solve a social problem, it's easier to call for cultural rather than organizational change; 9) Will the Knowledge Management Effort Succeed? and 10) Backup: Metrics for Valuing Intellectural Capital i.e. Knowledge.

  9. Knowledge management in Portuguese healthcare institutions.

    Science.gov (United States)

    Cruz, Sofia Gaspar; Ferreira, Maria Manuela Frederico

    2016-06-01

    Knowledge management imposes itself as a pressing need for the organizations of several sectors of the economy, including healthcare. to evaluate the perception of healthcare institution collaborators in relation to knowledge management in the institution where they operate and analyze the existence of differences in this perception, based on the institution's management model. a study conducted in a sample consisting of 671 collaborators from 10 Portuguese healthcare institutions with different models of management. In order to assess the knowledge management perception, we used a score designed from and based on items from the scores available in the literature. the perception of moderate knowledge management on the healthcare institutions and the statistically significant differences in knowledge management perception were evidenced in each management model. management knowledge takes place in healthcare institutions, and the current management model determines the way staff at these institutions manage their knowledge.

  10. KNOWLEDGE MANAGEMENT AT EMBRAPA: SHARING OUR EXPERIENCE ON THE BUILDING OF A COLLABORATIVE MODEL

    Directory of Open Access Journals (Sweden)

    Rivadávia Correa Drummond de Alvarenga Neto

    2011-10-01

    Full Text Available This paper investigates and analyses the process of building a knowledge management (KM model at Brazil’s Embrapa (The Brazilian Agricultural Research Corporation. Embrapa is a world class knowledge organization whose mission is to provide feasible solutions for the sustainable development of Brazilian agribusiness through knowledge and technology generation and transfer. The qualitative research strategy used was the study of a single case with incorporated units of analysis and two criteria were observed for the judgment of the quality of the research project: validity of the construct and reliability. Multiple sources of evidence were used and data analysis consisted of three flows of activities: data reduction, data displays and conclusion drawing/verification. The results revealed a robust KM model made of four dynamic axes: (i strategy (a strategic conception of information and knowledge use, (ii environment - four different groups of enabling conditions (social-behavioral, information/communication, cognitive/epistemic and business/managerial, sine qua non conditions for successful implementation, (iii tool box – sets of IT tools and managerial practices and (iv results – in terms of outputs, being both tangible and intangible assets. The conclusions suggest that a collaborative building of a KM model in a diverse and geographically dispersed organization is more likely to succeed than one that is build and implemented from the top-down perspective. Embrapa’s KM Model is more inclined to be a knowledge-based view of organization than merely a KM model. Limitations of the study and suggestions for future research are also discussed.

  11. Knowledge management in international networks

    NARCIS (Netherlands)

    Man, de A.P.

    2006-01-01

    Networks and knowledge are intimately connected. Networks are believed to be innovative because of the smooth transfer, combination and creation of knowledge that can take place in them. Interestingly however, knowledge management research has hardly studied knowledge management techniques in

  12. Cross-cultural Knowledge Management

    Directory of Open Access Journals (Sweden)

    Dorel Mihai PARASCHIV

    2009-01-01

    Full Text Available The success of international companies in providing high quality products and outstanding services is subject, on the one hand, to the increasing dynamic of the economic environment and on the other hand to the adoption of worldwide quality standards and procedures. As market place is becoming more and more global, products and services offered worldwide by international companies must face the multi-cultural environment challenges. These challenges manifest themselves not only at customer relationship level but also deep inside companies, at employee level. Important support in facing all these challenges has been provided at cognitive level by management system models and at technological level by information cutting edge technologies Business Intelligence & Knowledge Management Business Intelligence is already delivering its promised outcomes at internal business environment and, with the explosive deployment of public data bases, expand its analytical power at national, regional and international level. Quantitative measures of economic environment, wherever available, may be captured and integrated in companies’ routine analysis. As for qualitative data, some effort is still to be done in order to integrate measures of social, political, legal, natural and technological environment in companies’ strategic analysis. An increased difficulty is found in treating cultural differences, common knowledge making the most hidden part of any foreign environment. Managing cultural knowledge is crucial to success in cultivating and maintaining long-term business relationships in multicultural environments. Knowledge Management provides the long needed technological support for cross-cultural management in the tedious task of improving knowledge sharing in multi-national companies and using knowledge effectively in international joint ventures. The paper is approaching the conceptual frameworks of knowledge management and proposes an unified model

  13. Basic Elements of Knowledge Management

    Directory of Open Access Journals (Sweden)

    Marcin W. Staniewski

    2007-10-01

    Full Text Available The article is a review of basic knowledge management terminology. It presents such a description as: knowledge resources levels (data, information, knowledge, and wisdom, knowledge sources (internal, external, and knowledge typology (implicit, tacit or individual, social. Moreover the article characterizes knowledge management process, knowledge management system and main knowledge management strategies (codification, personalization. At the end of the article there is mentioned the knowledge creating process (the concept of knowledge creation spiral and the role of Intelligence Technology (IT and organizational culture as main elements supporting knowledge management implementation in organizations.

  14. Knowledge Management as an Indication of Organizational Maturity in Project Management: An Enhancement of the OPM3(c) Model

    Science.gov (United States)

    Smith, Dedrick A.

    2010-01-01

    This dissertation reviews the knowledge management's role in organizational maturity in project management. It draws a direct linked between organizational maturity knowledge channels both informal and then formal and organizational project management maturity. The study uses a mixed method approach through online and telephone surveys that draws…

  15. Managing Distributed Knowledge Systems

    DEFF Research Database (Denmark)

    Sørensen, Brian Vejrum; Gelbuda, Modestas

    2005-01-01

    . This paper contributes to the research on organizations as distributed knowledge systems by addressing two weaknesses of the social practice literature. Firstly, it downplays the importance of formal structure and organizational design and intervention efforts by key organizational members. Secondly, it does......The article argues that the growth of de novo knowledge-based organization depends on managing and coordinating increasingly growing and, therefore, distributed knowledge. Moreover, the growth in knowledge is often accompanied by an increasing organizational complexity, which is a result...... of integrating new people, building new units and adding activities to the existing organization. It is argued that knowledge is not a stable capacity that belongs to any actor alone, but that it is rather an ongoing social accomplishment, which is created and recreated as actors engage in mutual activities...

  16. Developing a Causal Model of Human and Organizational Culture Factors Affecting the Knowledge Management Maturity Using Meta-Synthesis Approach

    Directory of Open Access Journals (Sweden)

    Younis Jabarzadeh

    2016-03-01

    Full Text Available Identifying influential factors which contribute to the knowledge management maturity and studying their interaction over time helps managers to understand the complex behavior of knowledge management system. It also leads them to make right decisions for utilizing these factors in promoting knowledge management and achieve strategic goals of the organization by providing a sound insight and an appropriate mechanism to reach to the optimal maturity level. In this study, all aspects and components of knowledge management with an emphasis on human factors and organizational culture, and relations between them have been identified by using a systematic literature review and meta-synthesis qualitative research approach. Then by using consultation and consensus of experts, all results verified. The results include 64 codes which are classified in 9 dimensions and two categories. Finally, due to the obtained classification and their relations, the dynamic model of knowledge management maturity is presented. The results of this study could be a suitable framework for improving mental models of knowledge management executives and experts. It makes possible Developing dynamic analysis models and appropriate policies in order to improve the knowledge management maturity in organizations.

  17. Technological Innovation Projects: Proposal For an Integrative Model Between Project Management and Knowledge Management in a Customer-Supplier Perspective

    Directory of Open Access Journals (Sweden)

    Edval da Silva Tavares

    2014-10-01

    Full Text Available In face of strong competition, companies in Brazil have increased their financial investments in automation, offering new products and services and reducing operating costs. These companies are focusing their efforts on core competencies and, therefore, they often lack the internal expertise to implement new projects, especially those that bring technological innovation. For this reason, we use the processes of outsourcing or subcontracting to help implement such projects. The unit of analysis in this study is the project and the object of the study to analyze the process of knowledge transfer from a provider to a customer during the duration of the project, which involves new technologies. The main motivation of this work is to address the acquisition and retention of new knowledge related to projects designed for business customers. We have developed a study of three cases of multiple financial firms that buy new technologies and two suppliers of information technology. As a practical result, a management model of knowledge transfer and retention of knowledge in client companies is proposed and incorporated into project management.

  18. Model of high-tech businesses management under the trends of explicit and implicit knowledge markets: classification and business model

    Directory of Open Access Journals (Sweden)

    Guzel Isayevna Gumerova

    2015-03-01

    Full Text Available Objective to define the notion of ldquohightech businessrdquo to elaborate classification of hightech businesses to elaborate the business model for hightech business management. Methods general scientific methods of theoretical and empirical cognition. Results the research presents a business model of hightech businesses management basing on the trends of explicit and explicit knowledge market with the dominating implicit knowledge market classification of hightech businesses taking into consideration the three types of economic activity possibilities to manage hightech business basing on its market cost technological innovations costs and business indicators. Scientific novelty the interpretation of the notion of ldquohightech businessrdquo has been renewed the classification of hightech businesses has been elaborated for the first time allocating three groups of enterprises. Practical value theoretical significance ndash development of notional apparatus of hightech business management practical significancenbsp ndash grounding of the necessity to manage enterprises under development of explicit and explicit knowledge markets in Russia as a complex of capital and noncapital assets with dominating indicators of ldquomarket valuerdquo and ldquolife span of a companyrdquo. nbsp

  19. Analisis Fitur E-commerce Berdasarkan Conceptual Model of Customer Knowledge Management (Ckm)

    OpenAIRE

    Wijaya, Sidiq Wahyu Surya; Utami, Ema; Arief, M. Rudyanto

    2012-01-01

    Pesatnya persaingan e-commerce di dunia maya, membuat Perusahaan harus mulai memikirkan strategi agar bisa memenangkan persaingan. Salah satu strategi yang bisa diterapkan adalah dengan mengoptimalkan fitur yang tersedia pada e-commerce. Konsep Customer Knowledge Management (CKM) bisa dijadikan sebagai solusi alternatif untuk mengoptimalkan fitur e-commerce, karena CKM merupakan gabungan antara konsep Customer Relationship Management (CRM) dan Knowledge Management (KM). Makalah ini memaparkan...

  20. ANALISIS FITUR E-COMMERCE BERDASARKAN CONCEPTUAL MODEL OF CUSTOMER KNOWLEDGE MANAGEMENT (CKM)

    OpenAIRE

    Wijaya, Sidiq Wahyu Surya; Utami, Ema; Arief, M. Rudyanto

    2013-01-01

    Pesatnya persaingan e-commerce di dunia maya, membuat perusahaan harus mulai memikirkan strategi agar bisa memenangkan persaingan. Salah satu strategi yang bisa diterapkan adalah dengan mengoptimalkan fitur yang tersedia pada e-commerce. Konsep Customer Knowledge Management (CKM) bisa dijadikan sebagai solusi alternatif untuk mengoptimalkan fitur e-commerce, karena CKM merupakan gabungan antara konsep Customer Relationship Management (CRM) dan Knowledge Management (KM). Makalah ini memaparkan...

  1. THE USE OF KNOWLEDGE MANAGEMENT SYSTEMS AND EVENT-B MODELLING IN A LEAN ENTERPRISE

    Directory of Open Access Journals (Sweden)

    Ladislav Buřita

    2018-03-01

    Full Text Available This paper provides a case study describing an approach to improving the efficiency of an information system (IS by supporting processes outside the IS, using the ontology-driven knowledge management systems (KMS as a mini-application in the area of so-called lean enterprise. Lean enterprise is focused on creating a maximal value for final customers while eliminating all kinds of waste and unnecessary costs, which significantly helps to increase the level of its competitiveness. It is about managerial decision-making, which can be in some cases contradictory (solving a local problem can cause a problem in another place. In this paper, we describe the KMS ATOM, which supports the innovation process in a lean enterprise. We show how the risk of wrong decisions due to contradictory effects can be eliminated by implementing a safety-critical system into the traditional IS. Our model is supported by Event-B modelling, a refinement-based formal modelling method, which is successfully used in important areas such as infrastructure, medicine, nuclear engineering and transportation (fire alarm systems, robotic surgery machines, braking systems in transportation, etc.. Nowadays, Event-B modelling is starting to be used for various management decision-making activities, and it is becoming a powerful competitiveness tool. This paper introduces a simple example of how Event-B modelling and its proof obligations can help improve and automate the decision-making process by eliminating potential threats of inefficient decisions.

  2. Temporal Convergence for Knowledge Management

    Directory of Open Access Journals (Sweden)

    Christopher Phillip Martin

    2008-05-01

    Full Text Available Time and knowledge have tended to be conceptualised in conventional knowledge management systems as either ‘timeless’ recordings of procedures, or time-stamped records of past events and states. The concept of temporal convergence was previously developed to help apply knowledge-management theory to complex military processes such as commander’s intent, shared situation awareness, and self-synchronisation. This paper clarifies the concept and introduces several others in forming a framework to assist discussion and exploration of the types of knowledge required for complex endeavours, such as warfighting, characterised by opposition and uncertainty. The approach is grounded in a pragmatist philosophy and constructivist epistemology. Argument proceeds along mathematical lines from a basis that the types of knowledge most valuable to goal-directed agents in uncertain environments can be modelled as directed graph topologies. The framework is shown to be useful in describing and reasoning about the knowledge requirements and prerequisites for distributed decision-making through the sharing of situational knowledge and common intentions, with practical application to the planning and execution of operations. To the designers of knowledge management systems seeking to address this space, it presents a challenge that cannot be addressed merely by construction, storage, search and retrieval of documents and records pertaining to the past.

  3. Modeling and Simulation for the Knowledge Management for Distributed Tracking (KMDT) Program

    National Research Council Canada - National Science Library

    Ceruti, Marion G; Wright, Tedd L; Wilcox, Dwight R; McGirr, Scott C

    2005-01-01

    .... The focus of the simulation effort is on a hypothetical scenario designed to simulate how knowledge management technologies, such as ontologies and intelligent agents can be used to improve battle space awareness...

  4. Knowledge Management in Sustainability Research Projects: Concepts, Effective Models, and Examples in a Multi-Stakeholder Environment

    Science.gov (United States)

    Kaiser, David Brian; Köhler, Thomas; Weith, Thomas

    2016-01-01

    This article aims to sketch a conceptual design for an information and knowledge management system in sustainability research projects. The suitable frameworks to implement knowledge transfer models constitute social communities, because the mutual exchange and learning processes among all stakeholders promote key sustainable developments through…

  5. The Development Model of Knowledge Management via Web-Based Learning to Enhance Pre-Service Teacher's Competency

    Science.gov (United States)

    Rampai, Nattaphon; Sopeerak, Saroch

    2011-01-01

    This research explores that the model of knowledge management and web technology for teachers' professional development as well as its impact in the classroom on learning and teaching, especially in pre-service teacher's competency and practices that refer to knowledge creating, analyzing, nurturing, disseminating, and optimizing process as part…

  6. A collaborative knowledge management framework for supply chains: A UML-based model approach

    Directory of Open Access Journals (Sweden)

    Jorge Esteban Hernández

    2008-12-01

    Full Text Available In the most general cases, collaborative activities imply a distributed decision-making process which involves several supply chain nodes. In this paper, by means of a literature review, and by also considering the deficiencies of existing proposals, a collaborative knowledge management UML-based framework supported is proposed. In addition, this proposal synthesizes existing knowledge, and it not only fulfils, but enriches, each component with the modeller’s own knowledge.

  7. Knowledge Management : Review of the Critical Success Factors and Development of a Conceptual Classification Model

    NARCIS (Netherlands)

    Sedighi, M.; Zand, F.

    2012-01-01

    Knowledge management is a critical issue in today's business world. Knowledge is considered as one of the most strategic resources of the firm and sources of competitive advantage. This research provides a comprehensive review of the literature on the Critical Success Factors (CSFs) and identifies

  8. A Knowledge Management Model for Firms in the Financial Services Industry

    Science.gov (United States)

    Held, Carsten; Duncan, Glen; Yanamandram, Venkat

    2013-01-01

    The financial services industry faces many demanding challenges. Firms within this industry are predominantly knowledge-based, as are most of the industry's products, processes and services. The application of knowledge management represents a clear opportunity for financial services firms to confront challenges. However, no industry specific…

  9. Knowledge management based organizations

    Directory of Open Access Journals (Sweden)

    Manev Gjorgji

    2015-01-01

    Full Text Available Accomplishment of the goals set by a business organization implies implementation of knowledge management. It allows coordination of the working processes with the information technologies, with a view to adapting the organization's operations to the problems encountered. Overcoming these problems involves designing and implementation of complex business systems supported by information technology. This can be achieved by management that will monitor the business processes through clear indicators, with the purpose of accomplishing the preset strategic goals. This managerial staff must be fully devoted and committed to their work, to learning and creation of expertise that will help overcome the competition challenges.

  10. Nuclear Knowledge Management

    International Nuclear Information System (INIS)

    Hanamitsu, K.

    2015-01-01

    Knowledge is a strategic asset in every business. It should be actively managed by creating, acquiring, sharing, transferring and retaining among workers. Leaders and managers have to understand the significance of knowledge management (KM), recognise the risks of knowledge loss and gaps, and its impact on their working environment. Nuclear industry appears to be behind other industries in KM. This is firstly attributed to the nature of business which deals with sensitive data on nuclear materials and prioritises safety and security over information sharing. Second, it faces strong competition over the operational life-cycle, which discourages to exchange know-how and experiences. Third, nuclear industry is highly technology-oriented with homogeneous form, which misleads people to believe that KM has been already in place. Those factors could be barriers to establish nuclear KM culture on the basis of corporate core value and safety culture. Practical example of KM in business includes codification of particular skills into knowledge repository such as manual, handbook and database, and implicit knowledge transfer from experts to successors through apprenticeship and mentoring programmes. The examples suggest that KM applications closely link to information technology (IT) and human resource development (HRD) strategies, which results in effective integration of all available resources: people, process, and technology. Globalization and diversity is another dimension where KM can contribute to the solution. Global companies have to achieve a common goal beyond cultural, racial and gender differences. KM helps reduce the gaps, identify the core competence, and increase flexibility in workplace. Working women have been developing their professional career while adapting to situational changes in their lives. It might be easier for them to understand the importance of KM and develop KM practices in the organizations. KM will help nuclear industry to respond to the

  11. Measuring the ROI on Knowledge Management Systems.

    Science.gov (United States)

    Wickhorst, Vickie

    2002-01-01

    Defines knowledge management and corporate portals and provides a model that can be applied to assessing return on investment (ROI) for a knowledge management solution. Highlights include leveraging knowledge in an organization; assessing the value of human capital; and the Intellectual Capital Performance Measurement Model. (LRW)

  12. Knowledge Management and Innovation Policies

    Directory of Open Access Journals (Sweden)

    Jhonny Antonio Pabón Cadavid

    2016-12-01

    Full Text Available Implementation of knowledge management strategies and administration of intellectual capital defines the effectiveness of national innovation policies. This article analyses the intersection between national policies and organizational strategies to transfer value to the economy and society. It studies the recent scholarship related to this intersection. The article introduces and defines the main concepts that are relevant for the understanding of the topic. The article stresses that democratization of education and knowledge production should be part of the analysis of innovation models. The importance of intellectual capital valuation is highlighted with special emphasis on national and organizational policies regarding human capital, knowledge assets and education.

  13. Knowledge Management Implementation at the Women’s Branch of the Institute of Public Administration in Saudi Arabia: A Proposed Model

    Directory of Open Access Journals (Sweden)

    Eiman Saud Abokhodiar

    2014-05-01

    Full Text Available This article aims to introduce a proposed model of knowledge management implementation at the Women’s Branch of the Institute of Public Administration (WIPA. The model was built after a review and analysis of literature related to knowledge management implementation in higher education institutions. The research includes three sections. The first section deals with a theoretical framework of knowledge management, including a knowledge management definition, components of knowledge management systems, an academic knowledge framework, an organizational knowledge framework, and processes of knowledge management. The second section reviews and discusses the proposed model of knowledge management implementation at WIPA. Finally, the article concludes with a discussion of the success factors and expected barriers to the proposed model.

  14. KNOWLEDGE MANAGEMENT DI INSTANSI PEMERINTAH

    Directory of Open Access Journals (Sweden)

    Tri Pujadi

    2016-01-01

    Full Text Available Tujuan yang ingin dicapai adalah menyusun model manajemen pengetahuan di instansi pemerintahan. Kegiatan ini menggunakan metode deskriptif dengan menggunakan metode soft system methodology. Faktor yang mendukung keberhasilan kegiatan ini adalah tersedianya data dan informasi diberbagai instansi pemerintah dan swasta. sekaligus penguasaan metodologi dalam analisis. Persaingan internasional pada saat ini cenderung lebih ketat dan kompleks, untuk itu perlu dicari cara agar mendapatkan produk atau jasa yang diperlukan oleh masyarakat. Inovasi yang kreatif dapat meningkatkan pelayanan terhadap masyarakat yang memerlukannya. Sehingga unit-unit di pemerintahan sangat tergantung dari pengelolaan pengetahuan apakah akan terjadi siklus knowledge yaitu perpindahan dari tacit ke explicit knowledge dan ke tacit knowledge. Oleh karena itu pengelolaan knowledge (knowledge management ini menjadi penting bagi pengembangan pelayanan, karena masyarakat semakin kritis dan cerdas dan meningkatkan kemampuan sumber daya manusia bagi pemangku kepentingan.

  15. Knowledge management and organizational learning

    CERN Document Server

    2009-01-01

    Knowledge management (KM) is a set of relatively new organizational activities. This volume presents some 20 papers organized into five sections covering basic concepts of knowledge management. The volume editor is an esteemed name in the field..

  16. National Models for Continuing Professional Development: The Challenges of Twenty-First-Century Knowledge Management

    Science.gov (United States)

    Leask, Marilyn; Younie, Sarah

    2013-01-01

    If teacher quality is the most critical factor in improving educational outcomes, then why is so little attention drawn to the knowledge and evidence base available to support teachers in improving the quality of their professional knowledge? This paper draws together findings from a range of sources to propose national models for continuing…

  17. Investigating Knowledge Management Status among Faculty Members of Kerman University of Medical Sciences based on the Nonaka Model in 2015.

    Science.gov (United States)

    Vali, Leila; Izadi, Azar; Jahani, Yunes; Okhovati, Maryam

    2016-08-01

    Education and research are two major functions of universities, which require proper and systematic exploitation of available knowledge and information. Therefore, it is necessary to investigate the knowledge management status in an education system by considering the function of faculty members in creation and dissemination of knowledge. This study was conducted to investigate the knowledge management status among faculty members of the Kerman University of Medical Sciences based on the Nonaka and Takeuchi models in 2015. This was a descriptive-analytical and cross-sectional study. It was conducted on 165 faculty members at the Kerman University of Medical Sciences, who were selected from seven faculties as weighted using a random stratified sampling method. The Nonaka and Takeuchi knowledge management questionnaire consists of 26 questions in four dimensions of socialization, externalization, internalization, and combination. Scoring of questions was conducted using the five-point Likert scale. To analyze data, independent t-test, one-way ANOVA, Pearson correlation coefficients, and the Kruskal-Wallis test were employed. The four dimensions in the Nonaka and Takeuchi model are based on optimal indicators (3.5), dimensions of combination, and externalization with an average of 3.3 were found in higher ranks and internalization and socialization had averages of 3.1 and 3. According to the findings of this study, the average knowledge management among faculty members of the Kerman University of Medical Sciences was estimated to be 3.1, with a bit difference compared to the average. According to the results of t-tests, there was no significant relationship between gender and various dimensions of knowledge management (p>0.05). The findings of Kruskal-Wallis showed that there is no significant relationship between variables of age, academic rank, and type of faculty with regard to dimensions of knowledge management (p>0.05). In addition, according to the results of

  18. Information and knowledge management for sustainable forestry

    Science.gov (United States)

    Alan J. Thomson; Michael Rauscher; Daniel L. Schmoldt; Harald Vacik

    2007-01-01

    Institutional information and knowledge management often involves a range of systems and technologies to aid decisions and produce reports. Construction of a knowledge system organizing hierarchy facilitates exploration of the interrelationships among knowledge management, inventory and monitoring, statistics and modeling, and policy. Two case studies illustrate these...

  19. Knowledge Transfer in Collaborative Knowledge Management: A Semiotic View

    Directory of Open Access Journals (Sweden)

    Norbert Jastroch

    2010-12-01

    Full Text Available Codification and transfer of knowledge is essential in the practice of knowledge management. Theoretical knowledge, like scientific theories and models, by nature comes in coded representation for the explicit purpose of transfer. Practical knowledge, as involved frequently in engineering or business operations, however, is a priori uncoded, making transfer for further use or the generation of new knowledge difficult. A great deal of systems engineering effort in recent years has been focused on resolving issues related to this sort of knowledge transfer. Semantic technologies play a major role in here, along with the development of ontologies. This paper presents a semiotic perspective on transfer of knowledge within collaborations.

  20. OpenEarth - Inter-Company Management of : Data, Models, Tools & Knowledge

    NARCIS (Netherlands)

    Van Koningsveld, M.; De Boer, G.J.; Baart, F.; Damsma, T.; Den Heijer, C.; Van Geer, P.; De Sonnevile, B.

    2010-01-01

    Research, consultancy as well as construction projects commonly spend a significant part of their budget to set-up some basic infrastructure for data and knowledge management, most of which dissipates again once the project is finished. Standing initiatives so far have not been successful in

  1. A Design Thinking Approach to Teaching Knowledge Management

    Science.gov (United States)

    Wang, Shouhong; Wang, Hai

    2008-01-01

    Pedagogies for knowledge management courses are still undeveloped. This Teaching Tip introduces a design thinking approach to teaching knowledge management. An induction model used to guide students' real-life projects for knowledge management is presented. (Contains 1 figure.)

  2. Management of nuclear knowledge

    International Nuclear Information System (INIS)

    Khan, R.; Boeck, H.; Villa, M.

    2008-04-01

    The IAEA Technical Meeting (TM) on the 'Role of universities in preserving and managing nuclear knowledge' was held in Vienna, Austria, 10-14 December 2007. This TM is the continuation of IAEA efforts to address future workforce demand developments, quality and quantity of nuclear higher education in member states. IAEA activities always focussed in particular on curricula, on networking universities and on internet platforms. The objective of this meeting was to provide a forum to present and discuss the status of and good practices of nuclear higher education in member states. Around twenty experts from different member states presented the status and on-going practices of nuclear education. This meeting was divided into two main sections: part A gave the status of nuclear education in the member states while part B included the best practices and recommendations. A summary of both sessions are provided in this report. (Nevyjel)

  3. Knowledge management at ELETRONUCLEAR

    International Nuclear Information System (INIS)

    Lepecki, W.

    2005-01-01

    ELETRONUCLEAR, a state-owned company responsible for design, construction, ownership and operation of nuclear power plants in Brazil, is applying systematic measures to preserve its essential technological know-how. A special project called 'Determination of Technological Know-How of ELETRONUCLEAR' was established in January 2001 for this purpose. The extent and location of the existing know-how was identified and the gaps in the essential know-how were evaluated. A multidisciplinary team was established to implement the project. The team interacted with experts both in Brazil and abroad to achieve a sound technical basis as far as knowledge identification and preservation techniques are concerned. The results of this know-how survey were stored in an electronic data bank, which facilitated the creation of several types of reports, according to various criteria. An in-depth analysis of the survey pointed to the gaps in essential know-how. Proposals for solutions to fill in the know-how gaps were set up, comprising both short-term, as well as long-term, solutions. This project was the first work by ELETRONUCLEAR in the field of Knowledge Management. An indirect consequence was the creation of a nucleus of personnel competent in this new discipline, which had a multiplying effect throughout ELETRONUCLEAR, allowing the execution of other new projects in KM. (author)

  4. Knowledge management at ELETRONUCLEAR

    International Nuclear Information System (INIS)

    Lepecki, W.

    2004-01-01

    ELETRONUCLEAR, a state-owned company responsible for design, construction, ownership and operation of nuclear power plants in Brazil, is applying systematic measures to preserve its essential technological know-how. A special Project called 'Determination of Technological Know-How of ELETRONUCLEAR' was established in January 2001 for this purpose. The extent and location of the existing know-how was identified and the gaps in the essential know-how were evaluated. A multidisciplinary team was established to implement the Project. The team interacted with experts both in Brazil and abroad to achieve a sound technical basis as far as knowledge identification and preservation techniques are concerned. The results of this know-how survey were stored in an electronic data bank, which facilitated the creation of several types of reports, according to various criteria. An in-depth analysis of the survey pointed to the gaps in essential know-how. Proposals for solutions to fill in the know-how gaps were set up, comprising both short term, as well as long-term, solutions. This Project was the first work by ELETRONUCLEAR in the field of Knowledge Management. An indirect consequence was the creation of a nucleus of personnel competent in this new discipline, which had a multiplying effect throughout ELETRONUCLEAR, allowing the execution of other new projects in KM. (author)

  5. Knowledge Management di Perguruan Tinggi

    Directory of Open Access Journals (Sweden)

    Harjanto Prabowo

    2010-11-01

    Full Text Available Conceptually, Knowledge Management is the organization's activities in managing knowledge as an asset, it is necessary that knowledge is properly distributed to the right people and in swift time, until they can interact, share knowledge and apply it in their daily work in order to improve organizational performance. In the study of higher education, in addition to being an element forming a sustainable competitive advantage, knowledge is also the value created by the college to be conveyed to consumers. This research discusses the understanding of knowledge management that is implemented in universities. 

  6. Social Media for Knowledge Management

    DEFF Research Database (Denmark)

    Dyrby, Signe

    2013-01-01

    of social media as a tool for knowledge management presents an interesting addition to existing knowledge management initiatives. In this research in progress paper, social media for knowledge management is explored through investigating the research question, how can social media influence knowledge...... and show multiple opportunities and challenges for adopting these initiatives into organizational practices. In recent years social media technologies have entered the organizational spheres with the objective of connecting people and enabling them to share and build knowledge. The application and use...... management practices in organizations? The investigation builds on a theoretical reflection of the concepts of knowledge management practices and social media. The method for the theoretical investigation is based in the outline of core literature perspectives dealing with knowledge management practices...

  7. Semantic-Based Knowledge Management in E-Government: Modeling Attention for Proactive Information Delivery

    Science.gov (United States)

    Samiotis, Konstantinos; Stojanovic, Nenad

    E-government has become almost synonymous with a consumer-led revolution of government services inspired and made possible by the Internet. With technology being the least of the worries for government organizations nowadays, attention is shifting towards managing complexity as one of the basic antecedents of operational and decision-making inefficiency. Complexity has been traditionally preoccupying public administrations and owes its origins to several sources. Among them we encounter primarily the cross-functional nature and the degree of legal structuring of administrative work. Both of them have strong reliance to the underlying process and information infrastructure of public organizations. Managing public administration work thus implies managing its processes and information. Knowledge management (KM) and business process reengineering (BPR) have been deployed already by private organizations with success for the same purposes and certainly comprise improvement practices that are worthwhile investigating. Our contribution through this paper is on the utilization of KM for the e-government.

  8. Knowledge management, innovation and creativity

    NARCIS (Netherlands)

    Dhondt, S.

    2003-01-01

    Since five years, knowledge management stays high on the policy agenda of companies. They hope to improve their operations by introducing knowledge and innovation programs. Also, at the EU-level, knowledge management is seen as an important item for research. The European Commission has included

  9. Modern project management theory and knowledge framework

    Institute of Scientific and Technical Information of China (English)

    Luo Zhongbao

    2014-01-01

    The scholars increasingly pay at ention to the internal rules in knowledge development and innovation of construction engineering management,as wel as the framework for engineering management body of knowledge. Considering the one-of-a-kind characteristic of construction project s and highly dependence from projects on management knowledge and its innovation,this paper analyzed the knowledge body of engineering management and its development dimension ,such as thinking and knowledge structure dimensions. The engineering management knowledge innovation model and structural model were put forward. The paper reviewed and proposed the engineering management knowledge system framework under engineering thinking mode,including the basic knowledge system framework which is used in engineering management research ,and a framework for body of knowledge which is applicable for engineering management practice. Based on a brief analysis of engineering management practice,this paper analyzed the development progres of engineering management from engineering thinking to ethical thinking and philosophical thinking. A dynamic model formed from the modern engineering management theory was put forward. The construction of projects are divided into two stages:an investment decision-making stage, and project implementation stage. According to the fact that project owners obtain the project products by transaction,the management during project implementation stage are divided into two aspects:project transaction management for the owner, and construction project management for the contractor. Thus, the three theoretical modules of modern engineering management were established:project investment decision-making management theory,engineering transaction management theory, and engineering project management theory. This paper further analyzed the content and basic theoretical issues of each theoretical module.

  10. Investigating the Knowledge Management Culture

    Science.gov (United States)

    Stylianou, Vasso; Savva, Andreas

    2016-01-01

    Knowledge Management (KM) efforts aim at leveraging an organization into a knowledge organization thereby presenting knowledge employees with a very powerful tool; organized valuable knowledge accessible when and where needed in flexible, technologically-enhanced modes. The attainment of this aim, i.e., the transformation into a knowledge…

  11. Collaborative Knowledge Management

    African Journals Online (AJOL)

    pc

    2018-03-05

    Mar 5, 2018 ... collaboration of knowledge. The organizational structures and ... enables organizations to see the collective knowledge as a base element of ..... requirements for communication across different equipment and applications by ...

  12. Knowledge Management and Intellectual Capital

    DEFF Research Database (Denmark)

    Bukh, Per Nikolaj; Skovvang Christensen, Karina; Mouritsen, Jan

    From various angles and perspectives this book shows how knowledge management is actually practised in many different European firms. New dimensions of well-known management principles and concepts emerge by focusing on knowledge. Leading researchers and experts from European business schools offer...... new insight into the range of practical problems that can be addressed and methods that can be applied when knowledge is put on the management agenda....

  13. Knowledge management in production enterprises

    Directory of Open Access Journals (Sweden)

    Agnieszka Bitkowska

    2017-06-01

    Full Text Available The fact that companies are constantly subjected to changes creates challenges connected with constant learning and acquiring knowledge. Companies are forced to act in accordance with the generative strategy. Besides realizing the traditional tasks of production or service, companies need to acquire and process knowledge and apply it in practice. The consequence of these changes is the transformation of contemporary enterprises into knowledge-based organizations, with managers increasingly recognizing the role and importance of the concept of knowledge management in creating enterprises competitiveness. The main aim of the article is identification of knowledge management in production enterprises.

  14. KNOWLEDGE MANAGEMENT TOOLS FOR THE EUROPEAN KNOWLEDGE BASED SOCIETY

    Directory of Open Access Journals (Sweden)

    Ramona – Diana Leon

    2011-12-01

    Full Text Available Increasingly more literature mention that in the current competitive environment, knowledge have become the main source of the competitive advantages, while recent researches regarding economic growth and development have defined knowledge as being the most critical resource of the emerging countries.Therefore, the organizations interest for knowledge has increased, the latter being defined as knowledge management process in order to meet existing needs, to identify and exploit existing and/or acquired knowledge and developing new opportunities.In other words, knowledge management facilitates productive information usage, intelligence growth, storing intellectual capital, strategic planning, flexible acquisition, collection of best practices, increasing the likelihood of being successful as well as a more productive collaboration within the company.In order to benefit from all these advantages, it is required the usage of specific tools including models and systems to stimulate the creation, dissemination and use of knowledge held by each employee and the organization as a whole.

  15. Analysis of Relationship between Knowledge Management and Customer Relationship Management with Customer Knowledge Management (Case Study At Azaran Valve Co.)

    OpenAIRE

    Sayyed Mohsen Allameh; Arash Shahin; Babak Tabanifar

    2012-01-01

    Knowledge management (KM) and customer relationship management (CRM) are both emphasized on the allocation of resources to business supportive activities in order to gain competitive advantages.. Merging the two concepts of knowledge management and customer relationship management in customer knowledge management (CKM) model can promote the benefits of employing each of them and reduce the risk of implementation failure. This study sought to analyze the relationship between knowledge manageme...

  16. Knowledge management in international mergers

    NARCIS (Netherlands)

    Grotenhuis, F.D.J.; Weggeman, M.C.D.P.

    2002-01-01

    This paper discusses the need for knowledge management in mergers and acquisitions. In mergers and acquisitions two cultures are combined, and also two systems of knowledge and insights are integrated. In order to develop and sustain competitive advantages for the knowledge-intensive firm, strategic

  17. Knowledge Management and Intellectual Capital

    DEFF Research Database (Denmark)

    Bukh, Per Nikolaj; Skovvang Christensen, Karina; Mouritsen, Jan

    From various angles and perspectives this book shows how knowledge management is actually practised in many different European firms. New dimensions of well-known management principles and concepts emerge by focusing on knowledge. Leading researchers and experts from European business schools offer...

  18. The KMAT: Benchmarking Knowledge Management.

    Science.gov (United States)

    de Jager, Martha

    Provides an overview of knowledge management and benchmarking, including the benefits and methods of benchmarking (e.g., competitive, cooperative, collaborative, and internal benchmarking). Arthur Andersen's KMAT (Knowledge Management Assessment Tool) is described. The KMAT is a collaborative benchmarking tool, designed to help organizations make…

  19. Knowledge management systems in practice

    DEFF Research Database (Denmark)

    Tørning, Kristian

    which has the strategy of working with knowledge in the form of "best practices" meant to boost performance. The thesis explores the situation that workers are in, since they are meant to share and develop "best practices" knowledge in a portal based Knowledge Management System (KMS). The study...... indentifies a set of problems that prevents knowledge sharing from taking place to the degree to which management was specifically aiming. It was explored whether these problems could, to some degree, be mitigated by employing persuasive design, which is a new stance towards design where the aim...... is to directly seek to change the user's behavior, i.e., persuading more knowledge sharing. The main contribution is an indication of an anomaly with regards to the strategic approach towards knowledge management, where knowledge sharing is seen as an effort by which companies can gain a competitive advantage...

  20. Knowledge management in the firm

    DEFF Research Database (Denmark)

    Rasmussen, Palle; Nielsen, Peter

    2011-01-01

    to innovation and illustrates how combinations of these might benefit firm performance. It also stresses the preconditions of employee involvement and participation to knowledge management and not least the importance of interaction with environmental resources. To improve performance firms should be aware......Purpose – The purpose of this paper is to set focus on, and discuss the concept of knowledge, and show how the interrelations between knowledge and other concepts, such as learning, have become a decisive element in managing human resources and firm performance. Design....../methodology/approach – The dimensions of knowledge management are identified and related to learning, organizational configurations, human resources management and institutional environments in order to identify and percent the most important approaches to knowledge management and the development over time. Findings – Creating...

  1. Role of organizational learning and knowledge management

    Directory of Open Access Journals (Sweden)

    Haleem Fazal

    2017-12-01

    Full Text Available This research is based on Electrocell, a US battery manufacturing company, which was facing problems in its marketing and sales departments as evidenced by its low performance. Following a short introduction to the firm, literature reviews the two recently emerged and widely debated topics, that is, organizational learning and knowledge management. It is followed by the reasons for Electrocell’s declination and revival before and after acquisition by Restart, a US cosmetic manufacturing company. Then, Knowledge Sharing Model, General Hierarchical Model of Organizational Commitment, Knowledge Management, and Learning Organization Capacity, and Three Dimensional Model are described and critically analyzed. At the end, Knowledge Management System Conceptual Model is applied on the case study thoroughly and critically analyzed followed by summary. The research contributes to the literature and offers important implications for academics, managers and strategists that why learning is important and how does it matter to an organization.

  2. Human resource management practices stimulating knowledge sharing

    Directory of Open Access Journals (Sweden)

    Matošková Jana

    2017-12-01

    Full Text Available The major goal of the paper was to develop a theoretical framework that conceptualizes the indirect impact on human resource management practice on knowledge sharing in the organization. In the current competitive environment, the ability to use knowledge assets and to continuously renovate it is required for organizational success. Therefore, the field of human resource management should dedicate great effort to understanding how to enhance the knowledge flows within the organization. Theoretical indications were provided about HRM practices that influence the quality and quantity of knowledge sharing within an organization. Further, a conceptual model of relations between HRM practices and factors influencing knowledge sharing within an organization was introduced. It is supposed that HRM practices have direct impacts on personality traits of employees, organizational culture, characteristics of managers, and instruments used for knowledge sharing. Subsequently, these factors have direct effects on the perceived intensity of knowledge sharing. The paper offers 12 testable propositions for the indirect relation between HRM practices and knowledge sharing in the organization. The suggested model could assist future research to examine the influence of HRM practices upon managing knowledge is a more complex way. Via a theoretical contribution to the debate on the influence on HRM practices upon managing knowledge, the study contributes to further research development in this field.

  3. Knowledge management technologies

    Science.gov (United States)

    2000-08-01

    This report presents recommendations for technologies that have potential to contribute to future development and management of Kansas Department of Transportation (KDOT) information systems. The recommendations are accomplished by examples of design...

  4. Knowledge-Management-Based-Nursing Care Model Improves Patient Adherence to Tuberculosis Treatment

    Directory of Open Access Journals (Sweden)

    Ninuk Dian Kurniawati

    2016-04-01

    Full Text Available Introduction. Pulmonary tuberculosis remains prominent as one of public health problems in the world. Patients’ non-compliance to treatment is a significant contributor to drug resistance. This study aimed to develop and to test the efficacy of a nursing care model to prevent non-compliance. Method This study consisted of two phases: phase one, model development, used a descriptive analytic, and phase two, model testing, employed a quasi-experimental design. Participants, comprised both patients and nurses at two health care centres in Surabaya, were recruited by consecutive sampling. Data were collected by interview, self-administered-questionnaires, check-list and focused group discussion. Data analyses were performed using both partial least squares and Wilcoxon signed rank test. Results. The model was statistically effective to improve nearly all aspects of patients’ compliance to TB treatment (knowledge, discipline in taking medications regularity of controls, and abilities to monitor the results of treatment with p < 0.05, except for abilities to cope with drug adverse effects (p = 1.000. This is possible because seldom do patients aware of the medication side effects, so their experiences were probably limited. Conclusion. This study concludes that the KM nursing care model was proven effective to improve patients’ adherence to treatment. Future study is suggested to evaluate the impact of the KM nursing care model in bigger population.

  5. Green knowledge management to support environmental sustainability

    International Nuclear Information System (INIS)

    Dornhoefer, Mareike-Jessica

    2017-01-01

    Sustainability, environmental management and green initiatives are topics which gradually developed into trends since the late 1980s, not only in research institutions, but also in public and private organizations. While the usage of energy and other resources are increasing, these organizations search for new possibilities to reduce the economic, ecologic and social burdens and consequences of office and production environments for employees and nature. While certified environmental management systems were established already in the 1990s, green approaches and technologies are only about 10 years old and steadily developing. Decisions about a fitting strategy and the support of suitable measures inside an organization always require knowledge provided for the decision makers. Furthermore it is of importance to record the environmental consequences of the operational business and to not only record data and information, but to create a context and deduce the knowledge for future activities. Based on this situation, the work addresses the main research question of how �classical'' knowledge management might be further developed or transformed into Green Knowledge Management and how it addresses the goals of sustainability, especially ecological sustainability, environmental management and green approaches alike? The definition of Green Knowledge Management consists of five factors, which are discussed systematically, explored conceptually and documented with the help of practical examples. Different knowledge management models and their respective building blocks are analyzed to deduce how knowledge processes might interact with environmental ones as well as green aspects. Also different types of knowledge management systems are analysed for their application possibilities. A planning and decision making tool in form of a three dimensional cube, the ''Green Knowledge Management Cube'' is introduced on a conceptual level and documented

  6. Knowledge management in fast reactors

    International Nuclear Information System (INIS)

    Kuriakose, K.K.; Satya Murty, S.A.V.; Swaminathan, P.; Raj, Baldev

    2010-01-01

    This paper highlights the work that is being carried out in Knowledge Management of Fast Reactors at Indira Gandhi Centre for Atomic Research (IGCAR) including a few examples of how the knowledge acquired because of various incidents in the initial years has been utilized for the successful operation of Fast Breeder Test Reactor. It also briefly refers to the features of the IAEA initiative on the preservation of Knowledge in the area of Fast Reactors in the form of 'Fast Reactor Knowledge Organization System' (FR-KOS), which is based on a taxonomy for storage and mining of Fast Reactor Knowledge. (author)

  7. Social web and knowledge management

    DEFF Research Database (Denmark)

    Dolog, Peter; Kroetz, Markus; Schaffert, Sebastian

    2009-01-01

    Knowledge Management is the study and practice of representing, communicating, organizing, and applying knowledge in organizations. Moreover, being used by organizations, it is inherently social. The Web, as a medium, enables new forms of communications and interactions and requires new ways...... to represent knowledge assets. It is therefore obvious that the Web will influence and change Knowledge Management, but it is very unclear what the impact of these changes will be. This chapter raises questions and discusses visions in the area that connects the Social Web and Knowledge Management – an area...... of research that is only just emerging. The World Wide Web conference 2008 in Beijing hosted a workshop on that question, bringing together researchers and practitioners to gain first insights toward answering questions of that area....

  8. Knowledge management vs business process management in contemporary enterprises

    Directory of Open Access Journals (Sweden)

    Bitkowska Agnieszka

    2016-06-01

    Full Text Available The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.

  9. Design knowledge management using configuration manager

    International Nuclear Information System (INIS)

    Kang, Mu Jin; Jung, Seung Hwan

    2000-01-01

    It is known that about 15 to 40 percent of total design time is spent on retrieving information such as standard parts, handbook data, engineering equations, previous designs. This paper describes a knowledge management system for machine tool design. Product structuring, change management, and complex design knowledge management are possible through the developed system. The system can speed up the design process by making necessary data instantly available as it is needed and keeping of all the relevant design information and knowledge including individual decisions, design intentions, documents, and drawings

  10. Fault management and systems knowledge

    Science.gov (United States)

    2016-12-01

    Pilots are asked to manage faults during flight operations. This leads to the training question of the type and depth of system knowledge required to respond to these faults. Based on discussions with multiple airline operators, there is agreement th...

  11. Cofrentes NPP Knowledge management plan

    International Nuclear Information System (INIS)

    Pardo Gonzalez, F.

    2016-01-01

    The main objective of the Knowledge Management Plan at Cofrentes Nuclear Power Plant is therefore to establish the steps to be followed for distributing and sharing the existing knowledge at the Plant through collaboration and continuous learning and exchanges with internal and external groups. It is also very important that staff and organisational learning is closely in line with Plant expectations. (Author)

  12. Knowledge management and Discovery for advanced Enterprise Knowledge Engineering

    OpenAIRE

    Novi, Daniele

    2014-01-01

    2012 - 2013 The research work addresses mainly issues related to the adoption of models, methodologies and knowledge management tools that implement a pervasive use of the latest technologies in the area of Semantic Web for the improvement of business processes and Enterprise 2.0 applications. The first phase of the research has focused on the study and analysis of the state of the art and the problems of Knowledge Discovery database, paying more attention to the data mining systems. Th...

  13. KNOWLEDGE MANAGEMENT IN CUBAN ENTERPRISES

    Directory of Open Access Journals (Sweden)

    Raúl Yoel La Fé Jiménez

    2017-10-01

    Full Text Available In Cuba the intensive use of knowledge has focused on some sectors more than others, despite the high level of training of human resources and the need to boost the Cuban economy with efficiency. This is the reason why the objective of this article is to propose a procedure for the implementation and improvement of knowledge management in Cuban companies. For this purpose, it was created a series of phases that follows a logical sequence for the implementation and improvement of knowledge management in any type of company.

  14. Conceptualizing Knowledge Communication for Project Management

    DEFF Research Database (Denmark)

    Kampf, Constance Elizabeth

    2015-01-01

    In the field of project management, the search for better ways to manage projects is ongoing. One of the more recent trends in the literature focuses on the integration of knowledge management in project management environments. Advantages of integrating knowledge management into projects can be ...... knowledge for project management, this paper focuses on extending Knowledge Management to include concepts related to communicating knowledge from the fields of rhetoric, knowledge communication, and corporate communication....

  15. The Politics of Management Knowledge.

    Science.gov (United States)

    Clegg, Stewart R., Ed.; Palmer, Gill, Ed.

    This book recognizes the political nature of management knowledge, as a discourse produced from, and reproducing, power processes within and between organizations. Critical examinations of certain current management theories--lean production, excellence, entrepreneurship--are examples of relations of power that intermingle with relations of…

  16. Managing Knowledge through "Hoshin Kanri"

    Science.gov (United States)

    Tennant C.; Roberts P.

    2003-01-01

    A fundamental challenge within business organizations (whether manufacturing or service, large or small) is posed by the difficulties associated with managing knowledge to integrate the long-term vision and strategic goals with daily working processes and with people. The traditional Western approach of "Management by Objectives" (MbO)…

  17. Knowledge Exchange and Management Research

    DEFF Research Database (Denmark)

    Bager, Torben

    2018-01-01

    for ‘interesting’ discoveries has a potential to lift off papers with a high level of scientific rigor as well as a high level of relevance for practice. Originality: An outcome focus on the relationship between knowledge exchange activities and management research is to our knowledge new in the debate about......Purpose: The growing involvement of management researchers in knowledge exchange activities and collaborative research does not seem to be reflected in a growing academic output. The purpose of this paper is to explore barriers for academic output from these activities as well as the potential...... derived from knowledge exchange activities and Mode 2 research into academic papers such as low priority of case study research in leading management journals, a growing practice orientation in the research funding systems, methodological challenges due to limited researcher control, and disincentives...

  18. KNOWLEDGE MANAGEMENT UNTUK CUSTOMER SERVICE

    Directory of Open Access Journals (Sweden)

    Lianna Sugandi

    2010-10-01

    Full Text Available Knowledge is a success key in every field aspects. Along with the development in the world nowadays, where globalization is a challenge in every Indonesian human resource to face global competition. In this case, education has important part as media in developing qualified human resources and also as the place where they can be educated in their field. In the development of information technology, it came new systems in several fields including what educational field known as e-learning. Knowledge management (KM is one implementation of e-learning. There is a concept that gathers all knowledge aspects in easily accessed file or document, and also in hardly accessed as knowledge and experience.Keywords: knowledge management, human resource, education

  19. Improving performance with knowledge management

    Science.gov (United States)

    Kim, Sangchul

    2018-06-01

    People and organization are unable to easily locate their experience and knowledge, so meaningful data is usually fragmented, unstructured, not up-to-date and largely incomplete. Poor knowledge management (KM) leaves a company weak to their knowledge-base - or intellectual capital - walking out of the door each year, that is minimum estimated at 10%. Knowledge management (KM) can be defined as an emerging set of organizational design and operational principles, processes, organizational structures, applications and technologies that helps knowledge workers dramatically leverage their creativity and ability to deliver business value and to reap finally a competitive advantage. Then, this paper proposed various method and software starting with an understanding of the enterprise aspect, and gave inspiration to those who wanted to use KM.

  20. Personal knowledge management: the foundation of organisational knowledge management

    Directory of Open Access Journals (Sweden)

    Priti Jain

    2011-01-01

    Full Text Available The purpose of this small-scale study was to explore how people perceived Personal Knowledge Management (PKM, whether people were aware of the PKM concept, and how PKM can have an impact on organisational knowledge management and productivity. A questionnaire survey with quantitative and qualitative questions was used. The study revealed that a majority (63% of respondents were not aware of the PKM concept; 33% were aware, while 2% had a vague idea about it. Eighty three (83% felt that it was important to manage personal knowledge and that PKM could increase individual productivity and organisational performance. The major recommendations included creating awareness about PKM. It should be at the heart of each employee-development programme, alignment of personal and organisational goals and adequate facilities and training in PKM.

  1. Conceptualising 'knowledge management' in the context of library and information science using the core/periphery model

    Directory of Open Access Journals (Sweden)

    O.B. Onyancha

    2009-04-01

    Full Text Available This study took cognisance of the fact that the term 'knowledge management' lacks a universally accepted definition, and consequently sought to describe the term using the most common co-occurring terms in knowledge management (KM literature as indexed in the Library, Information Science and Technology Abstracts (LISTA database. Using a variety of approaches and analytic techniques (e.g. core/periphery analysis and co-occurrence of words as subject terms, data were analysed using the core/periphery model and social networks through UCINET for Windows, TI, textSTAT and Bibexcel computer-aided software. The study identified the following as the compound terms with which KM co-occurs most frequently: information resources management, information science, information technology, information services, information retrieval, library science, management information systems and libraries. The core single subject terms with which KM can be defined include resources, technology, libraries, systems, services, retrieval, storage, data and computers. The article concludes by offering the library and information science (LIS professionals' general perception of KM based on their use of terms, through which KM can be defined within the context of LIS.

  2. Knowledge management: processes and systems | Igbinovia ...

    African Journals Online (AJOL)

    Knowledge management: processes and systems. ... Information Impact: Journal of Information and Knowledge Management ... observation, role reversal technique, and discussion forums as well as the forms of knowledge representation to include report writing, database management system and institutional repositories.

  3. Staff management, training and knowledge management

    International Nuclear Information System (INIS)

    Makino, Hitoshi; Umeki, Hiroyuki; Capouet, M.; Depaus, C.; Berckmans, A.

    2014-01-01

    Staff management/training and knowledge management are organisational issues that are particularly sensitive in long-term projects stretching over decades like the development and operation of a geological repository. The IAEA has already issued several publications that deal with this issue (IAEA, 2006, 2008). Organisational aspects were also discussed in the framework of a topical session organised by the Integration Group for the Safety Case (IGSC) at its annual meeting in 2009 and were regarded as a topic deserving future attention (NEA, 2009a). More recently, the Forum on Stakeholder Confidence (FSC) identified organisational, mission and behavioural features as attributes of confidence and trust (NEA, 2013). They also identified that aspects such as structural learning capacity, high levels of skill and competence in relevant areas, specific management plan, good operating records, transparency and consistency are associated with confidence building in a safety case. These aspects are considerably related to staff training/management and knowledge management. The IGSC has initiated a proposal of study dedicated to staff training/management and knowledge management with the objective to highlight how these recent concerns and the requirements issued by the IAEA are concretely implemented in the national programmes. The goal of this study is to acknowledge the differences of views and needs for staff management and knowledge management at different stages of individual programmes and between implementer and regulator. As a starting point to this study, the JAEA and ONDRAF/NIRAS prepared a draft questionnaire in order to succinctly capture processes and tools that the national organisations have implemented to meet the requirements and address the issues set out in the field of staff and knowledge management. For the purpose of this study, a questionnaire is now under development, which will be presented on the occasion of this symposium with guidance based on a

  4. Nuclear knowledge management: The GRS realisation

    International Nuclear Information System (INIS)

    Beraha, D.; Westerheide, P.

    2004-01-01

    Full text: Knowledge has become a crucial factor in our information society in deciding whether companies will last into the future. The aim of knowledge management is to promote systematically the acquisition, use, and distribution of knowledge in an organisation and to initiate measures for improving the knowledge processes. It therefore has a strategic significance for corporate decisions. The GRS faces the challenge of helping to shape the status and use of science and technology even in conditions in which many experts are retiring for age reasons. Knowledge management makes an essential contribution here. Methods and tools of knowledge management that support these activities will be outlined in the final paper. It will show also the ways of how systematic knowledge management in the GRS and its integration into projects is being performed. The approach of knowledge management for strengthening this factor consists in systematically analysing the knowledge-related processes in the identification, acquisition, sharing, distribution, use, retention, and growth of knowledge and in developing methods with the aim of managing knowledge processes better in the company. Advanced information technology enables knowledge-orientated methods ('enabling technologies') to be supported and put to good practical use. The acute lack of newcomers in the field of nuclear techniques and the narrowing financial situation are strengthening the GRS approach. To show the operational actions of knowledge management in a complete form a knowledge model has been introduced at GRS that puts the different fields of action into context with the normative and strategic goals. That model will be presented. A further section will illuminate the supporting means for practical knowledge management, whether these are procedures for the daily work or tools like the GRS Portal, the Document Management System or tools for online collaboration. Under its caption 'project oriented knowledge

  5. Increase Productivity Through Knowledge Management

    OpenAIRE

    Gavrikova, Nadezhda Aleksandrovna; Dolgikh, Irina Nikolaevna; Dyrina, E. N.

    2016-01-01

    Increase in competition level requires companies to improve the efficiency of work force use characterized by labor productivity. Professional knowledge of staff and its experience play the key role in it. The results of Extrusion Line operator's working time analysis are performed in this article. The analysis revealed that the reasons of working time ineffective use connected with inadequate information exchange and knowledge management in the company. Authors suggest the way to solve this ...

  6. Nuclear knowledge management overview at EDF

    International Nuclear Information System (INIS)

    Ballay, J.; Vannieuwenhuyse, J.; Nups, A.

    2004-01-01

    This paper gives an overview of knowledge management practices within the French nuclear generation park. The study was initially partnered by one of the 19 Nuclear Power-plants, located at Golfech near Toulouse, and then extended to a more general overview. Golfech is a 650 people unit, from which 25 of them were interviewed to carry out the study. This staff was made of managers, experts, seniors and juniors, all of them being working at Golfech in the different skills for nuclear generation needs: driving, engineering, maintenance, safety, environment, etc. They were questioned about their practices, tools and organisations concerning creating, sharing, transferring, and renewing knowledge. A general knowledge management model was derived from this study. It shows that the professional knowledge, in any industrial sector, is the result of four learning processes: an education-oriented process, a codified and normative learning process, a context-based collective learning process and an experience-based individual learning process. These learning processes inter-operate through any kind of activity, and they induce four knowledge structures: the basic knowledge, the technical knowledge, the know-how and the experiential knowledge. In conclusion, the model explains how the firm learns and, in the same time, how everybody as a single individual learns. It is a crucial point to understand how the knowledge-based economy runs, as a constant interconnection between two opposite but complementary forces: the collective and the individual ones. (author)

  7. Cross-Cultural Knowledge Management

    CERN Document Server

    Giudice, Manlio Del; Peruta, Maria Rosaria Della

    2012-01-01

    Cross-cultural knowledge management, an elusive yet consequential phenomenon, is becoming an increasingly essential factor in organizational practice and policy in the era of globalization. In order to overcome culturally shaped blind spots in conducting research in different settings, this volume highlights how the structuring of roles, interests, and power among different organizational elements, such as teams, departments, and management hierarchies (each comprised of members from different intellectual and professional backgrounds), generates various paradoxes and tensions that bring into

  8. Intellectual property and pharmaceutical innovation : a model for managing the creation of knowledge under proprietary conditions

    NARCIS (Netherlands)

    Reekum, Antonie Henric van

    1999-01-01

    This study focused on IP management in the context of pharmaceutical innovation. The pharmaceutical industry was chosen because, in an early stage of the project, several indications were found that intellectual property is of particular concern to management in this industry. The theoretical

  9. Planning and Nuclear Knowledge Management

    International Nuclear Information System (INIS)

    Grance Torales, V.L.; Lira, L.

    2016-01-01

    Full text: The present case aims to share the experience of the Intellectual Capital Section (ICS), part of Planning, Coordination and Control Department of the Argentine Atomic Energy Commission (CNEA) in its search for a sustainable knowledge management. Among the strategic objectives included in CNEA’s Strategic Plan (SP), is the development, preservation and transference of knowledge and experience. Under this framework, the role initially assumed by the ICS, consisted on the observation and diagnosis of the situation of the Institutional Human Capital (HC), through the study of the main characteristics of the staff of CNEA. The second stage of SP (2015–2025), which consisted of updating the HC data, the incorporation of the concept of “knowledge management” was approved by the authorities of the Institution. Based on this background, in 2016 the objectives of the ICS are aimed at organizing and coordinating a network of knowledge management that involves the entire organization. This new phase implies, among other things, the proposal of a knowledge management policy, interaction with other sectors of CNEA for implementation, analysis of the tools to be used, in order to determine a way and work style that suits the culture and structure of the organization. (author

  10. Knowledge Management and Reference Services

    Science.gov (United States)

    Gandhi, Smiti

    2004-01-01

    Many corporations are embracing knowledge management (KM) to capture the intellectual capital of their employees. This article focuses on KM applications for reference work in libraries. It defines key concepts of KM, establishes a need for KM for reference services, and reviews various KM initiatives for reference services.

  11. Using Process Theory for Accumulating Project Management Knowledge : A Seven-Category Model

    NARCIS (Netherlands)

    Niederman, Fred; Mueller, Benjamin; March, Salvatore T.

    2018-01-01

    Process theory has become an important type of theory for the accumulation of knowledge in a number of disciplines. Process theory focuses on sequences of activities, their duration and the intervals between them, as they lead to particular outcomes. Thus it is particularly relevant to project

  12. Knowledge Management Analysis: A Case Study

    Science.gov (United States)

    Mecha, Ezi I.; Desai, Mayur S.; Richards, Thomas C.

    2009-01-01

    It is imperative for businesses to manage knowledge and stay competitive in the marketplace. Knowledge management is critical and is a key to prevent organizations from duplicating their efforts with a subsequent improvement in their efficiency. This study focuses on overview of knowledge management, analyzes the current knowledge management in…

  13. Positioning Model-Supported, Participatory, Water Management Decision Making under Uncertainty within the Western Philosphical Discourse on Knowledge and Governance

    Science.gov (United States)

    Purkey, D. R.; Escobar, M.; Mehta, V. K.; Forni, L.

    2016-12-01

    Two important trends currently shape the manner in which water resources planning and decision making occurs. The first relates to the increasing reliance on participatory stakeholder processes as a forum for evaluating water management options and selecting the appropriate course of action. The second relates to the growing recognition that earlier deterministic approaches to this evaluation of options may no longer be appropriate, nor required. The convergence of these two trends poses questions as to the proper role of data, information, analysis and expertise in the inherently social and political process of negotiating water resources management agreements and implementing water resources management interventions. The question of how to discover the best or optimal option in the face of deep uncertainty related to climate change, demography, economic development, and regulatory reform is compelling. More fundamentally the question of whether the "perfect" option even exits to be discovered is perhaps more critical. While this existential question may be new to the water resource management community, it is not new to western political theory. This paper explores early classical philosophical writing related to issues of knowledge and governance as captured in the work of Plato and Aristotle; and then attempts to place a new approach to analysis-supported, stakeholder-driven water resources planning and decision making within this philosophical discourse. Using examples from river systems in California and the Andes, where the theory of Robust Decision Making has been used as an organizing construct for stakeholder processes, it is argued that the expectation that analysis will lead to the discovery of the perfect option is not warranted when stakeholders are engaged in the process of discovering a consensus option. This argument will touch upon issue of the diversity of values, model uncertainty and creditability, and the visualization of model output required

  14. Knowledge Management Design Using Collaborative Knowledge Retrieval Function

    OpenAIRE

    Suryadi, Kadarsah; Sigit Pramudyo, Cahyono

    2008-01-01

    Knowledge is a key word in the information age. Organizational knowledge provides businesses with a way to compete effectively and efficiently in the market. The performance of many organizations is determined more by their knowledge than their physical assets. Capturing and representing knowledge is critical in knowledge management. The spread of organizational knowledge has made a difficulty in sharing knowledge. This problem creates a longer learning cycle. This research proposes a web bas...

  15. Green knowledge management to support environmental sustainability; Green knowledge management zur Unterstuetzung oekologischer Nachhaltigkeit

    Energy Technology Data Exchange (ETDEWEB)

    Dornhoefer, Mareike-Jessica

    2017-01-24

    Sustainability, environmental management and green initiatives are topics which gradually developed into trends since the late 1980s, not only in research institutions, but also in public and private organizations. While the usage of energy and other resources are increasing, these organizations search for new possibilities to reduce the economic, ecologic and social burdens and consequences of office and production environments for employees and nature. While certified environmental management systems were established already in the 1990s, green approaches and technologies are only about 10 years old and steadily developing. Decisions about a fitting strategy and the support of suitable measures inside an organization always require knowledge provided for the decision makers. Furthermore it is of importance to record the environmental consequences of the operational business and to not only record data and information, but to create a context and deduce the knowledge for future activities. Based on this situation, the work addresses the main research question of how �classical'' knowledge management might be further developed or transformed into Green Knowledge Management and how it addresses the goals of sustainability, especially ecological sustainability, environmental management and green approaches alike? The definition of Green Knowledge Management consists of five factors, which are discussed systematically, explored conceptually and documented with the help of practical examples. Different knowledge management models and their respective building blocks are analyzed to deduce how knowledge processes might interact with environmental ones as well as green aspects. Also different types of knowledge management systems are analysed for their application possibilities. A planning and decision making tool in form of a three dimensional cube, the ''Green Knowledge Management Cube'' is introduced on a conceptual level and documented

  16. Artificial intelligence and knowledge management

    OpenAIRE

    Hoesch, Hugo Cesar; Barcellos, Vânia

    2006-01-01

    This article intends to make an analysis about the Artificial Intelligence (AI) and the Knowledge Management (KM). Faced with the dualism mind and body how we be able to see it AI? It doesn’t intent to create identical copy of human being, but try to find the better form to represent all the knowledge contained in our minds. The society of the information lives a great paradox, at the same time that we have access to an innumerable amount of information, the capacity and the forms of its proc...

  17. Knowledge coordination in distributed software management

    DEFF Research Database (Denmark)

    Persson, John Stouby; Mathiassen, Lars

    2012-01-01

    Software organizations are increasingly relying on cross-organizational and cross-border collaboration, requiring effective coordination of distributed knowledge. However, such coordination is challenging due to spatial separation, diverging communities-of-practice, and unevenly distributed...... communication breakdowns on recordings of their combined teleconferencing and real-time collaborative modeling. As a result, we offer theoretical propositions that explain how distributed software managers can deal with communication breakdowns and effectively coordinate knowledge through multimodal virtual...

  18. KNOWLEDGE, INTELECTUAL CAPITAL AND QUALITY MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Stevan Živojinović

    2009-12-01

    Full Text Available From the contemporary change management paradigm and new, knowledge-based economy, we emphasize the impact of advanced managerial tools. As evidenced in practice, simultaneous implementation of several management approaches, concepts and methods brings about more integral corporate success. We advocate integration of up-to-date approaches - knowledge management (KM and intellectual capital management (ICM as well as balanced scorecard (BSC under the "conceptional umbrella" of quality management, i.e. quality management system (QMS and total quality management (TQM. Interrelating elements of these management concepts through comparison of respective characteristics, differences and similarities, connections and complementary activities, we establish relations and interdependence which result in synergy when applied concurrently. QMS implementation (in accordance with ISO 9000 standard series, enroute to TQM, KM is improved, intellectual capital enlarged (via knowledge, skills, motivation, management systems, procedures, information and product flow, customer and other stakeholder relations and application of BSC facilitated. Conversely, KM and BSC improve opportunities for attaining organisational and business excellence. All mentioned concepts can be viewed as facets of modern integral management model, in continual dynamic interaction that brings about a potential for improved competitive advantage and business performance.

  19. Knowledge management in industrial districts as support of innovation. Proposal of a metrologic based on Strelnet model

    International Nuclear Information System (INIS)

    Exposito Langa, M.; Capo Vicedo, J.; Masia Buades, M.

    2007-01-01

    One of the major challenges of endogenous development resides in how to improve the competitiveness of a territory. By fomenting innovation in industrial districts, one can give rise to strategic value capable of promoting competitive advantages and, at the same time, makes possible for greater sustainable development of the territory. To innovate implies making knowledge a key element; therefore those tasks that are dedicated to the management and incorporation of new knowledge in organizations will be fundamental in this process. Following this line, this research paper presents a methodology that helps with the management of knowledge in industrial districts. (Author) 36 refs

  20. Integrating knowledge management in the context of evidence based learning: two concept models for facilitating the assessment and acquisition of job knowledge

    NARCIS (Netherlands)

    Mol, S.T.; Kismihók, G.; Ansari, F.; Dornhöfer, M.; Fathi, M.

    2013-01-01

    Within the field of Human Resource Management (HRM), the role of individual knowledge has received limited research attention despite offering the promise of superior job performance and improved managerial decision-making. In part, this lack of research may be attributed to the difficulty and

  1. Ontologies, Knowledge Bases and Knowledge Management

    National Research Council Canada - National Science Library

    Chalupsky, Hans

    2002-01-01

    ...) an application called Strategy Development Assistant (SDA) that uses that ontology. The JFACC ontology served as a basis for knowledge sharing among several applications in the domain of air campaign planning...

  2. Development of Knowledge Management Model for Developing the Internal Quality Assurance in Educational Opportunity Expansion Schools

    Science.gov (United States)

    Pradabpech, Pipat; Chantarasombat, Chalard; Sriampai, Anan

    2015-01-01

    This research for: 1) to study the current situation and problem in KM, 2) to develop the KM Model, and 3) to evaluate the finding usage of the KM Model for developing the Internal Quality Assurance of Educational Opportunity Expansion Schools. There were 3 Phases of research implementation. Phase 1: the current situation and problem in KM, was…

  3. Knowledge Management: Trends and Challenges

    Directory of Open Access Journals (Sweden)

    Ljubo Đula

    2010-07-01

    Full Text Available The main theme of this paper is based on the principle goal of the European Union, which is “to become the most competitive and dynamic knowledge-based economy in the world, capable of sustainable economic growth with more and better jobs and greater social cohesion”. The competitive advantage of the “new economy” has been transferred from material and financial resources to non-material and non-financial goods. The crucial challenge for the 21st century company is defining, evaluating, improving, appraisal and management of knowledge. Intellectual capital is the fundamental lever, the basic resource, the underlying potential, the underlying factor of all the elements, i.e. of the business system vertically. Special attention is paid to the intellectual capital as the synergy element of the business system, which can bring about vertical integration. Every company has at its disposal knowledge, abilities, values and recognisability that can be turned into value. If managing with that resource can contribute to a competitive advantage, productivity increase and market value increase, then it is no longer a choice, but a necessity. Because of that, the question is not whether it is necessary to manage intellectual capital, but how to do it.

  4. KNOWLEDGE MANAGEMENT IN A COMPANY

    Directory of Open Access Journals (Sweden)

    Petrică Stoica

    2013-12-01

    Full Text Available All organisations are primarily interested in maintaining and increasing intellectual capital assets, and knowledge management represents only a manner of supporting the satisfaction of this interest and of laying stress on this type of assets. A mistaken conception, according to which at the level of a company there is a finite knowledge store that can be “managed”, reflects nothing but the fact that, at the beginning, many companies have overlooked the general aim of their business. The intangible part is immaterial, difficult to describe, quantify and measure. The intangible asset has and creates value and that is why the evaluation of intellectual property does not represent a simple activity. From a modern viewpoint, organisational learning does not consist only in obtaining new knowledge, but also considers its employment in carrying out the activities of the company, and so it contributes to the generation of new knowledge. The success of companies depends on the personnel’s ability to understand, manipulate and develop information. In case of epistemic economy, the improvement of the innovation capacity, the creation of value and wealth are based on the division of knowledge.

  5. Knowledge Management within the Medical University.

    Science.gov (United States)

    Rauzina, Svetlana Ye; Tikhonova, Tatiana A; Karpenko, Dmitriy S; Bogopolskiy, Gennady A; Zarubina, Tatiana V

    2015-01-01

    The aim of the work is studying the possibilities of ontological engineering in managing of medical knowledge. And also practical implementation of knowledge management system (KMS) in medical university. The educational process model is established that allows analyzing learning results within time scale. Glossary sub-system has been developed; ontologies of educational disciplines are constructed; environment for setup and solution of situational cases is established; ontological approach to assess competencies is developed. The possibilities of the system for solving situation tasks have been described. The approach to the evaluation of competence has been developed.

  6. SOCIAL CRM FOR CUSTOMER KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Dorota Buchnowska

    2014-12-01

    Full Text Available The recent development and expansion of Web 2.0 technologies have created remarkable opportunities for Customer Knowledge Management (CKM. The goals of this paper are to analyze how organizations can apply Social CRM (social technologies integrated with traditional CRM systems systems for CKM and to investigate what benefits they may derive from the use of social technologies. To achieve these objectives, the article shows the concept of Social CRM, differences between CRM and SCRM, and a review of CKM models presented in the literature. Then, there are indicated the possibilities of using SCRM solutions in the processes of customer knowledge management, and there are presented examples of the use of different types of social media in the management of different types of customer knowledge.

  7. Knowledge Management in Nuclear Medicine

    International Nuclear Information System (INIS)

    Abaza, A.

    2017-01-01

    The last two decades have seen a significant increase in the demand for medical radiation services following the introduction of new techniques and technologies that has led to major improvements in the diagnosis and treatment of human diseases. The diagnostic and therapeutic applications of nuclear medicine techniques play a pivotal role in the management of these diseases, improving the quality of life of patients by means of an early diagnosis allowing opportune and proper therapy. On the other hand, inappropriate or unskilled use of these technologies can result in potential health hazards for patients and staff. So, there is a need to control and minimize these health risks and to maximize the benefits of radiation in medicine. The present study aims to discuss the role of nuclear medicine technology knowledge and scales in improving the management of patients, and raising the awareness and knowledge of nuclear medicine staff regarding the use of nuclear medicine facilities. The practical experience knowledge of nuclear medicine staff in 50 medical centers was reviewed through normal visiting and compared with the IAEA Published documents information. This review shows that the nuclear medicine staff has good technology knowledge and scales during managing patients as compared to IAEA Published information regarding the radiation protection measures and regulation. The outcome of the study reveals that competent authority can improve radiation safety in medical settings by developing and facilitating the implementation of scientific evidence-based policies and recommendations covering nuclear medicine technology focusing in the public health aspects and considering the risks and benefits of the use of radiation in health care. It could be concluded that concerted and coordinated efforts are required to improve radiation safety, quality and sustain ability of health systems

  8. Data warehousing: toward knowledge management.

    Science.gov (United States)

    Shams, K; Farishta, M

    2001-02-01

    With rapid changes taking place in the practice and delivery of health care, decision support systems have assumed an increasingly important role. More and more health care institutions are deploying data warehouse applications as decision support tools for strategic decision making. By making the right information available at the right time to the right decision makers in the right manner, data warehouses empower employees to become knowledge workers with the ability to make the right decisions and solve problems, creating strategic leverage for the organization. Health care management must plan and implement data warehousing strategy using a best practice approach. Through the power of data warehousing, health care management can negotiate bettermanaged care contracts based on the ability to provide accurate data on case mix and resource utilization. Management can also save millions of dollars through the implementation of clinical pathways in better resource utilization and changing physician behavior to best practices based on evidence-based medicine.

  9. Knowledge management in support of enterprise risk management

    OpenAIRE

    Rodriguez, Eduardo; Edwards, John S.

    2014-01-01

    Risk management and knowledge management have so far been studied almost independently. The evolution of risk management to the holistic view of Enterprise Risk Management requires the destruction of barriers between organizational silos and the exchange and application of knowledge from different risk management areas. However, knowledge management has received little or no attention in risk management. This paper examines possible relationships between knowledge management constructs relate...

  10. Knowledge Management for Command and Control

    National Research Council Canada - National Science Library

    Ceruti, Marion G; Wilcox, Dwight R; Power, Brenda J

    2004-01-01

    This paper highlights some major trends and developments in knowledge management with particular emphasis on knowledge capturing and authoring, and how this technology can be combined with intelligent...

  11. Knowledge management: implications for human service organizations.

    Science.gov (United States)

    Austin, Michael J; Claassen, Jennette; Vu, Catherine M; Mizrahi, Paola

    2008-01-01

    Knowledge management has recently taken a more prominent role in the management of organizations as worker knowledge and intellectual capital are recognized as critical to organizational success. This analysis explores the literature of knowledge management including the individual level of tacit and explicit knowledge, the networks and social interactions utilized by workers to create and share new knowledge, and the multiple organizational and managerial factors associated with effective knowledge management systems. Based on the role of organizational culture, structure, leadership, and reward systems, six strategies are identified to assist human service organizations with implementing new knowledge management systems.

  12. Understanding dynamic capabilities through knowledge management

    DEFF Research Database (Denmark)

    Nielsen, Anders Paarup

    2006-01-01

    In the paper eight knowledge management activities are identified; knowledge creation, acquisition, capture, assembly, sharing, integration, leverage and exploitation. These activities are assembled into the three dynamic capabilities of knowledge development, knowledge (re......)combination and knowledge use. The dynamic capabilities and the associated knowledge management activities create flows to and from the firm’s stock of knowledge and they support the creation and use of organizational capabilities....

  13. Organic Growth Improvement of Indonesian Logistics Companies (A Conceptual Model: Contribution of Strategic Management, Transformational Leadership, and Knowledge Management to Corporate Entrepreneurship and Its Impact on Organic Growth

    Directory of Open Access Journals (Sweden)

    Darjat Sudrajat

    2015-05-01

    Full Text Available Indonesian logistics companies needed performance improvement (particularly in organic growth for increasing their competitiveness. Based on previous researches that in order to increase organic growth, it could be conducted through developing corporate entrepreneurship, namely the activities that enhance company’s ability to innovate, take risk and seize market opportunities. The purpose of this paper tried to explore the relationships among variables, namely organic growth (OG, corporate entrepreneurship (CE, transformational leadership (TL, knowledge management (KM, and strategic management (SM. Therefore, this research used causal-explanatory study to explain relationships among the variables. The results of this research were concluded that TL, KM, and SM have contributions to corporate entrepreneurship and organicgrowth. The relationships could be constructed in a conceptual model that could be verified through further research.

  14. Restorative Justice and Knowledge Management in Africa: A ...

    African Journals Online (AJOL)

    The article seeks to demonstrate the applicability of the Trans-dimensional Knowledge Management Model (TDKM-M) to restorative justice in Africa. The TDKM-M contradicts existing models of conflict control, management and resolution in Africa. The TDKM-M demonstrate that knowledge can be managed in such a way ...

  15. Standard model of knowledge representation

    Science.gov (United States)

    Yin, Wensheng

    2016-09-01

    Knowledge representation is the core of artificial intelligence research. Knowledge representation methods include predicate logic, semantic network, computer programming language, database, mathematical model, graphics language, natural language, etc. To establish the intrinsic link between various knowledge representation methods, a unified knowledge representation model is necessary. According to ontology, system theory, and control theory, a standard model of knowledge representation that reflects the change of the objective world is proposed. The model is composed of input, processing, and output. This knowledge representation method is not a contradiction to the traditional knowledge representation method. It can express knowledge in terms of multivariate and multidimensional. It can also express process knowledge, and at the same time, it has a strong ability to solve problems. In addition, the standard model of knowledge representation provides a way to solve problems of non-precision and inconsistent knowledge.

  16. Knowledge management for efficient quantitative analyses during regulatory reviews.

    Science.gov (United States)

    Krudys, Kevin; Li, Fang; Florian, Jeffry; Tornoe, Christoffer; Chen, Ying; Bhattaram, Atul; Jadhav, Pravin; Neal, Lauren; Wang, Yaning; Gobburu, Joga; Lee, Peter I D

    2011-11-01

    Knowledge management comprises the strategies and methods employed to generate and leverage knowledge within an organization. This report outlines the activities within the Division of Pharmacometrics at the US FDA to effectively manage knowledge with the ultimate goal of improving drug development and advancing public health. The infrastructure required for pharmacometric knowledge management includes provisions for data standards, queryable databases, libraries of modeling tools, archiving of analysis results and reporting templates for effective communication. Two examples of knowledge management systems developed within the Division of Pharmacometrics are used to illustrate these principles. The benefits of sound knowledge management include increased productivity, allowing reviewers to focus on research questions spanning new drug applications, such as improved trial design and biomarker development. The future of knowledge management depends on the collaboration between the FDA and industry to implement data and model standards to enhance sharing and dissemination of knowledge.

  17. Understanding Knowledge Management System antecedents of performance impact: Extending the Task-technology Fit Model with intention to share knowledge construct

    Directory of Open Access Journals (Sweden)

    Ghada R. El Said

    2015-12-01

    The suggested integrated model helps for better understanding of KMS from the perspective of users’ motivation, system design, and tasks. This paper contributes-with academic and practical implications for KMS researchers, developers, and managers.

  18. A Development of a Knowledge Management Model of Supervision of Practicum Students in Early Childhood Education, Faculty of Education, Mahasarakham University

    Directory of Open Access Journals (Sweden)

    Srikunyarphat Rangsriborwornkul

    2017-06-01

    Full Text Available The purpose of this study was to develop a model of knowledge management of supervision of practicum students in early childhood education. The target groups were 1 four supervisors in Early Childhood Education program, faculty of Education, Mahasarakham University and 2 thirty-three fifth-year practicum students in early childhood education practicing in professional experience at schools which located in Mahasarakham, Khonkaen, and Roi-Et provinces. The research tool was a survey form of supervision of practicum students. Content analysis was used. The research findings showed that 1 a development of the knowledge management model of supervision of practicum students in early childhood education contained 3 phases: phase I – studying need assessment, phase II – developing a model and phase III – conclusion and 2 data from the survey form of knowledge management of supervision categorized into two aspects, namely, appropriate practices and inappropriate practices.

  19. Knowledge Management Experience in Kosovo Organizations

    Directory of Open Access Journals (Sweden)

    MSc. Drita Kacandolli-Gjonbalaj

    2014-06-01

    Full Text Available This paper is an empirical study, the findings of which reflect the experience gathered in knowledge management in Kosovo organizations. The main goal of this paper was to identify the realistic situation, and recommend instruments for a more effective knowledge management in Kosovo organizations. The findings of the empirical study have found inefficiency in knowledge management by organizations in Kosovo. A research was undertaken for this study, thereby directly interviewing representatives of 102 organizations in Kosovo.The research was undertaken during the period January-February 2013. Findings of the research show that most of the organizations in Kosovo are dominated by a random approach to knowledge assessment in personnel. This is the opinion of 83,3% of respondents in foreign organizations and institutions, 58,3% of respondents in education institutions, 53,8% of interviewees in state institutions, 47,4% of respondents in business organizations, and 34,8% of interviewees in the Privatization Agency of Kosovo (regional units and other operational units. The main statistical model used in this study was the ChiSquare, Asymp. Sig test (2 single-way and V. Cramer’s. Records were processed with the Statistical Package for Social Science (SPSS. The main recommendation of this paper is the following: essential changes are required in managers’ behaviour in terms of knowledge management, thereby fostering and motivating their subordinates to engage in change and new approaches in Kosovo organizations.

  20. A knowledge base system for multidisciplinary model-based water management, Summit on Environmentel Modelling and Software, 3rd Biennial meeting of the International Environmental Modelling and Software Society, Burlington, Vermont, USA, July 9-12, 2006

    NARCIS (Netherlands)

    Kassahun, A.; Scholten, H.

    2006-01-01

    To improve the quality of multidisciplinary model-based water management studies and provide guidance on best practices, a user-friendly guidance and quality assurance knowledge-based system has been built within the EU funded HarmoniQuA project. The knowledge base system provides experts and

  1. Designing Knowledge Map for Knowledge Management projects Using Network Analysis

    Directory of Open Access Journals (Sweden)

    heidar najafi

    2017-09-01

    Full Text Available In this research knowledge management has been studied as an interdisciplinary area. We aim to find an answer for this question that "what are the scientific structure and knowledge map of knowledge management projects regarding these two aspect of subject areas and keywords. For this purpose, nearly 40000 scientific documents including knowledge management as one of their keywords were selected from Scopus database and were studied in various subject areas. In this research,bar charts have been drawn for each index of subject areas and keywords. Besides, using Co-occurrence matrix, adjacency graphs were drawn and then clustered using Average-Link algorithm. Bar charts and graphs were drawn using R and Excel software. The results of this research showed that among the researches on knowledge management in the world, the most relevant scientific fields to knowledge management are Computer Sciences with 32.5%, Business, Management and Accounting with 14.5%, Engineering with 13.7%, Decisive Sciences with 12.6%, Mathematics with 7.07%, and Social Sciences with 6.63%, respectively. The most keywords collocate with knowledge management in the world are Human-Computer Interaction, Information Management, Systems Management, Information Technology, Manufacturing, Acquisition of Knowledge, Semantics, Knowledge Transfer, Ontology and Information Retrieval.

  2. Applications of Ontologies in Knowledge Management Systems

    Science.gov (United States)

    Rehman, Zobia; Kifor, Claudiu V.

    2014-12-01

    Enterprises are realizing that their core asset in 21st century is knowledge. In an organization knowledge resides in databases, knowledge bases, filing cabinets and peoples' head. Organizational knowledge is distributed in nature and its poor management causes repetition of activities across the enterprise. To get true benefits from this asset, it is important for an organization to "know what they know". That's why many organizations are investing a lot in managing their knowledge. Artificial intelligence techniques have a huge contribution in organizational knowledge management. In this article we are reviewing the applications of ontologies in knowledge management realm

  3. Knowledge Resources - A Knowledge Management Approach for Digital Ecosystems

    Science.gov (United States)

    Kurz, Thomas; Eder, Raimund; Heistracher, Thomas

    The paper at hand presents an innovative approach for the conception and implementation of knowledge management in Digital Ecosystems. Based on a reflection of Digital Ecosystem research of the past years, an architecture is outlined which utilizes Knowledge Resources as the central and simplest entities of knowledge transfer. After the discussion of the related conception, the result of a first prototypical implementation is described that helps the transformation of implicit knowledge to explicit knowledge for wide use.

  4. Managing knowledge and information on nuclear safety

    International Nuclear Information System (INIS)

    Hahn, L.

    2005-01-01

    Described is the management of nuclear safety knowledge through education networks, knowledge pool, sharing, archiving and distributing the knowledge information. Demonstrated is the system used at Gesellschaft fuer Anlagen-und Reaktorsicherheit

  5. Knowledge management toboost productivity in manufacturing ...

    African Journals Online (AJOL)

    Knowledge management toboost productivity in manufacturing. ... Journal of Fundamental and Applied Sciences ... The assessment tool is an important factor because knowledge management has a deep relationship with performance ...

  6. knowledge management practices in higher learning institutions

    African Journals Online (AJOL)

    user

    Knowledge Management (KM) Practices in Institutions of Higher Learning in .... quality and skills to cope with the labour market demands. .... Total. 44. 100.0. Source: Field Data (2012/13). Staff's Level of Awareness of Knowledge Management.

  7. Knowledge management in nuclear power plants

    International Nuclear Information System (INIS)

    Cal, C. de la; Barasoain, F.; Buedo, J. L.

    2013-01-01

    This article aims to show the importance of knowledge management from different perspectives. In this first part part of the article, the overall approach that performs CNAT of knowledge management is described. In the second part, a specific aspect of knowledge management in ANAV, tacit knowledge transfer is showed. finally, the third part discusses the strategies and actions that are followed in CNCO for knowledge management. All this aims to show an overview of knowledge management held in the Spanish Nuclear Power Plants. (Author)

  8. Knowledge Management Challenges For Global Business

    OpenAIRE

    Veli Denizhan Kalkan

    2011-01-01

    Managing organizational knowledge effectively is a prerequisite for securing competitive advantages in the global marketplace. The field of knowledge management brings out important challenges for global business practices. Based on a comprehensive academic and popular literature review, this paper identifies six main knowledge management challenges faced by global business today. These are developing a working definition of knowledge, dealing with tacit knowledge and utilization of informati...

  9. An Extended Model of Knowledge Governance

    Science.gov (United States)

    Karvalics, Laszlo Z.; Dalal, Nikunj

    In current times, we are seeing the emergence of a new paradigm to describe, understand, and analyze the expanding "knowledge domain". This overarching framework - called knowledge governance - draws from and builds upon knowledge management and may be seen as a kind of meta-layer of knowledge management. The emerging knowledge governance approach deals with issues that lie at the intersection of organization and knowledge processes. Knowledge governance has two main interpretation levels in the literature: the company- (micro-) and the national (macro-) level. We propose a three-layer model instead of the previous two-layer version, adding a layer of "global" knowledge governance. Analyzing and separating the main issues in this way, we can re-formulate the focus of knowledge governance research and practice in all layers.

  10. NPP Information Model as an Innovative Approach to End-to-End Lifecycle Management of the NPP and Nuclear Knowledge Management Proven in Russia

    International Nuclear Information System (INIS)

    Tikhonovsky, V.; Kanischev, A.; Kononov, V.; Salnikov, N.; Shkarin, A.; Dorobin, D.

    2016-01-01

    Full text: Managing engineering data for an industrial facility, including integration and maintenance of all engineering and technical data, ensuring fast and convenient access to that information and its analysis, proves to be necessary in order to perform the following tasks: 1) to increase economic efficiency of the plant during its lifecycle, including the decommissioning stage; 2) to ensure strict adherence to industrial safety requirements, radiation safety requirements (in case of nuclear facilities) and environmental safety requirements during operation (including refurbishment and restoration projects) and decommissioning. While performing tasks 1) and 2), one faces a range of challenges: 1. A huge amount of information describing the plant configuration. 2. Complexity of engineering procedures, step-by-step commissioning and significant geographical distribution of industrial infrastructure. 3. High importance of plant refurbishment projects. 4. The need to ensure comprehensive knowledge transfer between different generations of operational personnel and, which is especially important for the nuclear energy industry, between the commissioning personnel generations. NPP information model is an innovative method of NPP knowledge management throughout the whole plant lifecycle. It is an integrated database with all NPP technical engineering information (design, construction, operation, diagnosing, maintenance, refurbishment). (author

  11. Personal Knowledge Management for Employee Commoditization

    Science.gov (United States)

    Schild, Susie A.

    2013-01-01

    Knowledge management thinking has resulted in the perception that the organization is the relevant beneficiary of knowledge. Individual approaches to and experiences with personal knowledge management are not well documented in empirical studies, which uncovered the specific problem that the situatedness of knowledge worker contemporaries within…

  12. From Knowledge Theory to Management Practice: Towards an Integrated Approach.

    Science.gov (United States)

    Shin, Minsoo; Holden, Tony; Schmidt, Ruth A.

    2001-01-01

    Critically contrasts the three main schools of thought on knowledge and assesses the resulting implications for knowledge management. Presents a conceptual model to integrate theoretical and practical themes to serve as a framework for developing a future research agenda for the development of knowledge management business tools and applications.…

  13. Managing opportunities in the global knowledge society

    DEFF Research Database (Denmark)

    Nielsen, Sven Hvid

    2007-01-01

    It is commonplace these days to say that knowledge is the most critical asset to be managed. Yet not many people - particularly not practitioners - invest very much time in learning about what knowledge really is and how different knowledge management (KM) is from information management (IM...

  14. Implementation of Knowledge Management in Organizations

    Science.gov (United States)

    Winkler, Katrin; Mandl, Heinz

    2007-01-01

    In the context of learning implementation of new ideas e.g. knowledge management in organizations often is neglected. Concerning knowledge management measures we demonstrate its implementation in organizations. A theoretical framework was developed showing the necessary basic conditions for implementing knowledge management. Subsequently we…

  15. Nuclear knowledge management: Russian lessons

    International Nuclear Information System (INIS)

    Gagarinski, A.; Yakovlev, N.

    2004-01-01

    Full text: Union, the issue of generation and accumulation of nuclear knowledge and human resources for realizing this knowledge in practice, have received strong governmental support, and were subject to strict control of the state. This policy, despite the well-known Russian difficulties related to the lag of computational base and complicated scientific and technical exchange with the West ('Iron Curtain'), in the 50-70's has made it possible both to solve the required defence tasks and ensure development of peaceful nuclear energy applications in the Soviet Union. The report briefly summarizes the main achievements in the field of nuclear knowledge management strategy in the period of fast nuclear energy deployment, which include: - establishment, on the base of the 'Uranium Project' founder institutions, of a series of nuclear science and engineering centers (Arzamas, Dimitrovgrad, Dubna, etc.), both within the nuclear branch and in the USSR and Soviet Republics' Academies of Science; - formation of scientific schools headed by eminent scientists, on the base of major nuclear energy issues, gathering creative teams with 'natural' nuclear knowledge transfer; - harmonious nuclear education system, including a large network of higher professional education institutions, which had a principal achievement - close relationship with the leading nuclear research centers; - creation of a regional centers' network intended for regular retraining of nuclear specialists; - creation and development of national centers for collecting, processing and evaluation of nuclear and other data (materials, thermal physics, etc.) necessary for nuclear engineering, as well as for development of algorithms and codes. Russian nuclear program as a whole, and KNM system in particular, received three severe crises in a short time period: - Chernobyl accident (1986); - restructuring of the political system (end of 80's - beginning of 90's); - collapse of the Soviet Union (1991). The report

  16. INTANGIBLE ASSETS EVALUATION FOR THE KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Wellington Washington Cantelli

    2006-11-01

    Full Text Available In the history of civilizations, knowledge has always been highlighted, mainly because of its close relation with power. In the modern world, where the efficiency in solving problems has become the main component for the success of companies and the knowledge is responsible for putting some companies ahead in competitions, it is necessary to insert them in the management models as well as finding a way to measure them. Measuring the knowledge and other intangible assets, has been discussed among university students and in companies which are more worried about knowledge. There are some controversies about this subject because its high level of subjectivity, when measuring the intangible assets. This article aims to show the main methods to evaluate the intangible assets versus the traditional ones.

  17. Knowledge management and the elephant

    International Nuclear Information System (INIS)

    Marcus, G.H.

    2004-01-01

    Full text: I am pleased that NEA is a sponsor of this important conference and that I have been given the opportunity to welcome all of you on behalf of NEA. Knowledge management has been a personal interest of mine for some time now, and I have been gratified to see the increasing interest in this area. This international conference is therefore most timely, and by drawing in experts from across the spectrum of knowledge management, has the potential to help integrate different aspects of this field, and thereby help chart its future course. I would like to try to set the stage for your meeting by posing a few issues that I hope you will consider during the course of this conference.1 Discussing knowledge management sometimes reminds me a little of the parable of the blind men and the elephant - or, if I may be politically correct, of the visually challenged people and the elephant. In this story, a number of sightless men approach an elephant and touch it in different places. 'Ah,' says the first, who is touching the elephant's massive leg, 'An elephant looks like a tree.' 'No,' objects the second, who is holding the ear, 'The elephant is clearly like a giant fan.' 'Come, come,' chides a third, who has grabbed the elephant by its trunk, 'The elephant most resembles a snake.' Others, touching the side of the animal conclude it is like a wall, or feeling the tusk believe it resembles a spear, or grasping the tail likens it to a rope.2 Likewise, in my discussions on knowledge management (KM), I come away with a sense that different nuclear communities have somewhat different perceptions of what it is, and therefore, of what the issues or problems are. For educators, KM is education, and the most important need is to develop the right academic courses to train the next generation of nuclear professionals. Corporate management sees KM in terms of its strategic market advantages, and considers the passing on of corporate knowledge a major need. In some parts of the

  18. Knowledge Management – the Key Resource in the Knowledge Economy

    Directory of Open Access Journals (Sweden)

    Domingo NEVADO PEÑA

    2010-06-01

    Full Text Available The influence of global information and communication technology changes and globalization have transformed our society by favoring the economy and innovation as key driver of global competition. Creation and exploitation of knowledge has become key resource in the new economy. All advanced economies are technologically knowledgebased economy. Many of today's managers and their employees, still guided by the definition given by Francis Bacon (1597 “Knowledge is power” instead of “sharing and managing knowledge is power”. Knowing taken alone may not bring value if not shared before and then managed in an efficient manner. This article seeks to demonstrate what knowledge, what the knowledge management is and what are its main implications in the new economy, a knowledge-based economy.

  19. Exploring the Importance of Knowledge Management for CRM Success

    OpenAIRE

    Aurora Garrido-Moreno; Antonio Padilla-Meléndez; Ana Rosa Del Águila-Obra

    2010-01-01

    After reporting a literature review on Customer Relationship Management (CRM) and knowledge management, some important issued arise, in particular related to the lack of success of CRM strategies implementation. The paper contributes to this proposing an integrated model of CRM success taking into account complementary factors such as organizational factors, technology, knowledge management and customer orientation.

  20. Identifying and prioritizing the tools/techniques of knowledge management based on the Asian Productivity Organization Model (APO) to use in hospitals.

    Science.gov (United States)

    Khajouei, Hamid; Khajouei, Reza

    2017-12-01

    Appropriate knowledge, correct information, and relevant data are vital in medical diagnosis and treatment systems. Knowledge Management (KM) through its tools/techniques provides a pertinent framework for decision-making in healthcare systems. The objective of this study was to identify and prioritize the KM tools/techniques that apply to hospital setting. This is a descriptive-survey study. Data were collected using a -researcher-made questionnaire that was developed based on experts' opinions to select the appropriate tools/techniques from 26 tools/techniques of the Asian Productivity Organization (APO) model. Questions were categorized into five steps of KM (identifying, creating, storing, sharing, and applying the knowledge) according to this model. The study population consisted of middle and senior managers of hospitals and managing directors of Vice-Chancellor for Curative Affairs in Kerman University of Medical Sciences in Kerman, Iran. The data were analyzed in SPSS v.19 using one-sample t-test. Twelve out of 26 tools/techniques of the APO model were identified as the tools applicable in hospitals. "Knowledge café" and "APO knowledge management assessment tool" with respective means of 4.23 and 3.7 were the most and the least applicable tools in the knowledge identification step. "Mentor-mentee scheme", as well as "voice and Voice over Internet Protocol (VOIP)" with respective means of 4.20 and 3.52 were the most and the least applicable tools/techniques in the knowledge creation step. "Knowledge café" and "voice and VOIP" with respective means of 3.85 and 3.42 were the most and the least applicable tools/techniques in the knowledge storage step. "Peer assist and 'voice and VOIP' with respective means of 4.14 and 3.38 were the most and the least applicable tools/techniques in the knowledge sharing step. Finally, "knowledge worker competency plan" and "knowledge portal" with respective means of 4.38 and 3.85 were the most and the least applicable tools

  1. USING A KNOWLEDGE MANAGEMENT MODEL AS A FRAMEWORK FOR ADVANCEMENT OF SMALL-SCALE ECOTOURISM ENTREPRENEURSHIP IN JAMAICA

    Directory of Open Access Journals (Sweden)

    Dawn H. PEARCY

    2010-06-01

    Full Text Available The Caribbean island of Jamaica relies heavily upon tourism to support its economy. Despite the influx of significant tourism revenue, large numbers of Jamaica's indigenous people still face substantial economic hardships. This paper examines the potential for Jamaica to expand small-scale ecotourism entrepreneurship in order to improve the economic situation of larger numbers of its people. This analysis is conducted within a knowledge management framework, with particular emphasis placed upon the involvement of a wide array of stakeholders. The overall premise is that successful small-scale ecotourism entrepreneurship will rely on Jamaica's effective use of both its natural surroundings and its knowledge base as key assets.

  2. Practical examples of how knowledge management is addressed in Point Lepreau heat transport ageing management programs

    International Nuclear Information System (INIS)

    Slade, J.; Gendron, T.; Greenlaw, G.

    2009-01-01

    In the mid-1990s, New Brunswick Power Nuclear implemented a Management System Process Model at the Point Lepreau Generating Station that provides the basic elements of a knowledge management program. As noted by the IAEA, the challenge facing the nuclear industry now is to make improvements in knowledge management in areas that are more difficult to implement. Two of these areas are: increasing the value of existing knowledge, and converting tacit knowledge to explicit knowledge (knowledge acquisition). This paper describes some practical examples of knowledge management improvements in the Point Lepreau heat transport system ageing management program. (author)

  3. Managing Temporal Knowledge in Port Management Systems

    Directory of Open Access Journals (Sweden)

    Anita Gudelj

    2006-05-01

    Full Text Available Large ports need to deal with a number of disparate activities:the movement of ships, containers and other cargo, theloading and unloading of ships and containers, customs activities.As well as human resources, anchorages, channels, lighters,tugs, berths, warehouse and other storage spaces have to beallocated and released. The efficient management of a port involvesmanaging these activities and resources, managing theflows of money involved between the agents providing and usingthese resources, and providing management information.Many information systems will be involved.Many applications have to deal with a large amount of datawhich not only represent the perceived state of the real world atpresent, but also past and/or future states. These applicationsare not served adequately by today's computer managementand database systems. In particular, deletions and updates insuch systems have destructive semantics. This means that previousdatabase contents (representing previous perceived statesof the real world cannot be accessed anymore.A review of how define temporal data models, based ongeneralizing a non-temporal data model in to a temporal one toimprove port management is presented. This paper describes apractical experiment which supports managing temporal dataalong with the corresponding prototype implementations.

  4. Participative knowledge management to empower manufacturing workers

    DEFF Research Database (Denmark)

    Campatelli, Gianni; Richter, Alexander; Stocker, Alexander

    2016-01-01

    skills. In this paper, the authors suggest a participative knowledge management approach to empower manufacturing workers. Starting from a comprehensive empirical analysis of the existing work practices in a manufacturing company, the authors have developed and validated a knowledge management system...... prototype. The prototype is aimed for training, problem solving, and facilitating the discovery, acquisition, and sharing of manufacturing knowledge. The conducted evaluation of the prototype indicates that workers' skills and level of work satisfaction will increase since the knowledge management system...

  5. Managing Intellectual Capital in Knowledge Economy

    OpenAIRE

    Mercier-Laurent, Eunika

    2014-01-01

    Part 4: Components of Knowledge Flow; International audience; Strategic Knowledge Management considers Intellectual Capital (IC) as roots of all organizations activities. The success of organizations strongly depends on the way they manage all facets of knowledge and skills. Artificial Intelligence brought some methods and techniques for handling intellectual assets of companies, expertise management, knowledge transfer and training. This paper presents an overview of experiences and research...

  6. A Study into the Motivation of Knowledge Workers: Using an adapted version of the MOCC model of motivation to explain the motivational tendencies of project managers and engineers

    OpenAIRE

    Hammond, Matthew

    2012-01-01

    There is a general need across organisations to better understand the motivation of knowledge workers. Based on our own empirical findings, research into early and contemporary motivation theories and use of Sharp et al.’s (2009) Motivators, Outcomes, Context, and Characteristics (MOCC) motivational model we adapted our own model. Through adapting the content of the model but keeping the framework intact, we were able to explain the various aspects of motivation in project management and engi...

  7. Designing a fuzzy expert system for selecting knowledge management strategy

    Directory of Open Access Journals (Sweden)

    Ameneh Khadivar

    2014-12-01

    Full Text Available knowledge management strategy is mentioned as one of the most important success factors for implementing knowledge management. The KM strategy selection is a complex decision that requires consideration of several factors. For evaluation and selection of an appropriate knowledge management strategy in organizations, many factors must be considered. The identified factors and their impact on knowledge management strategy are inherently ambiguous. In this study, an overview of theoretical foundations of research regarding the different knowledge management strategies has been done And factors influencing the knowledge management strategy selection have been extracted from conceptual frameworks and models. How these factors influence the knowledge management strategy selection is extracted through the fuzzy Delphi. Next a fuzzy expert system for the selection of appropriate knowledge management strategy is designed with respect to factors that have an impact on knowledge management strategy. The factors which influence the selection of knowledge management strategy include: general business strategy, organizational structure, cultural factors, IT strategy, strategic human resource management, social level, the types of knowledge creation processes and release it. The factors which influence the knowledge management strategy selection include: business strategy general, organizational structure, cultural factors, IT strategy, human resource management strategies, socialization level, knowledge types and its creation and diffusion processes. According to identified factors which affect the knowledge management strategy, the final strategy is recommended based on the range of human-oriented and system-oriented by keep the balance of explicit and implicit knowledge. The Designed system performance is tested and evaluated by the information related to three Iranian organization.

  8. Expert knowledge maps for knowledge management: a case study in Traditional Chinese Medicine research.

    Science.gov (United States)

    Cui, Meng; Yang, Shuo; Yu, Tong; Yang, Ce; Gao, Yonghong; Zhu, Haiyan

    2013-10-01

    To design a model to capture information on the state and trends of knowledge creation, at both an individual and an organizational level, in order to enhance knowledge management. We designed a graph-theoretic knowledge model, the expert knowledge map (EKM), based on literature-based annotation. A case study in the domain of Traditional Chinese Medicine research was used to illustrate the usefulness of the model. The EKM successfully captured various aspects of knowledge and enhanced knowledge management within the case-study organization through the provision of knowledge graphs, expert graphs, and expert-knowledge biography. Our model could help to reveal the hot topics, trends, and products of the research done by an organization. It can potentially be used to facilitate knowledge learning, sharing and decision-making among researchers, academicians, students, and administrators of organizations.

  9. New frontiers in information and production systems modelling and analysis incentive mechanisms, competence management, knowledge-based production

    CERN Document Server

    Novikov, Dmitry; Bakhtadze, Natalia; Zaikin, Oleg

    2016-01-01

    This book demonstrates how to apply modern approaches to complex system control in practical applications involving knowledge-based systems. The dimensions of knowledge-based systems are extended by incorporating new perspectives from control theory, multimodal systems and simulation methods.  The book is divided into three parts: theory, production system and information system applications. One of its main focuses is on an agent-based approach to complex system analysis. Moreover, specialised forms of knowledge-based systems (like e-learning, social network, and production systems) are introduced with a new formal approach to knowledge system modelling.   The book, which offers a valuable resource for researchers engaged in complex system analysis, is the result of a unique cooperation between scientists from applied computer science (mainly from Poland) and leading system control theory researchers from the Russian Academy of Sciences’ Trapeznikov Institute of Control Sciences.

  10. Knowledge-enabled Customer Relationship Management: integrating customer relationship management and knowledge management concepts

    OpenAIRE

    Gebert, Henning; Geib, Malte; Kolbe, Lutz; Brenner, Walter

    2003-01-01

    The concepts of customer relationship management (CRM) and knowledge management (KM) both focus on allocating resources to supportive business activities in order to gain competitive advantages. CRM focuses on managing the relationship between a company and its current and prospective customer base as a key to success, while KM recognizes the knowledge available to a company as a major success factor.From a business process manager's perspective both the CRM and KM approaches promise a positi...

  11. Knowledge Management in Projects: Insights from two Perspectives

    DEFF Research Database (Denmark)

    Christensen, Karina Skovvang; Bukh, Per Nikolaj

    2009-01-01

    The article focuses on how managerial options in relation to development and sharing of knowledge in projects can be extended by analysing project management from two different, but complementary, knowledge management perspectives: an artefact-oriented and a process-oriented perspective. Further......, the article examines how a similar project management model is used in two different organisations and how its role in knowledge management differs dependent on other knowledge management initiatives and how the production processes are structured. Following the artefact-oriented perspective, the explicit...... dimension of knowledge can be captured, retrieved and reused using knowledge management systems. From the process-oriented perspective, focus is on the tacit or implicit dimension of knowledge and the context for understanding the information is more important. It is concluded that if a company offers...

  12. Nuclear knowledge management overview at EDF

    International Nuclear Information System (INIS)

    Ballay, J.; Vannieuwenhuyse, J.

    2004-01-01

    This paper gives an overview of knowledge management practices in the French nuclear generation park. The study was initially partnered by one of the 19 Nuclear Power-plants, located at Golfech near Toulouse, and then extended to a more general overview. Golfech is a 650 people unit, from which 25 of them were interviewed to carry out the study. These staffs were made of managers, experts, seniors and juniors, all of them being working at Golfech in the different skills for nuclear generation needs: driving, engineering, maintenance, safety, environment, etc. They were questioned about their practices, tools and organisations concerning creating, sharing, transferring, and renewing knowledge. The study shows that professional knowledge is fundamentally made of four levels, which are embedded, by specific leverages and experiences. The first level is made of the 'basic knowledge' which is required in every job, especially for juniors. It is delivered by the means of Human Resources and education systems: Recruitment, Learning and Training, Simulators, juniors mentoring, and Competencies management processes. These systems are thus the first category of KM processes. The second level of knowledge is the 'technical knowledge', that is codified in the procedures, norms, and all the technical specifications. This knowledge has grown up for 4 decades, by a special KM process called return on experience. This KM process is driven by a systematic way. Every technical problem is registered, analysed, and evaluated by experts and managers networks, and discussed with other stakeholders, so that recommendations can be held on at a national level. This return on experience process is a collective learning process, very efficient for safety and performance of the French nuclear park. By this process, the explicit knowledge of the last 3 decades is stored in a large knowledge base made of 10,000 documents a year. It is important to notice that, due to its explicit and collective

  13. Knowledge Management and Global Information Dissemination

    Science.gov (United States)

    Umunadi, Ejiwoke Kennedy

    2014-01-01

    The paper looked at knowledge management and global information dissemination. Knowledge is a very powerful tool for survival, growth and development. It can be seen as the information, understanding and skills that you gain through education or experience. The paper was addressed under the following sub-headings: Knowledge management knowledge…

  14. Librarians Are the Ultimate Knowledge Managers?

    Science.gov (United States)

    Koina, Cathie

    2003-01-01

    Librarians are the ultimate knowledge managers. Everyone knows that. After all, haven't they been the custodians of documented knowledge for centuries? Who could possibly do it better than them? Well, then why aren't people knocking down their doors, begging them to be the knowledge managers of the organisation? Are they just ignorant of how…

  15. Accident knowledge and emergency management

    Energy Technology Data Exchange (ETDEWEB)

    Rasmussen, B; Groenberg, C D

    1997-03-01

    The report contains an overall frame for transformation of knowledge and experience from risk analysis to emergency education. An accident model has been developed to describe the emergency situation. A key concept of this model is uncontrolled flow of energy (UFOE), essential elements are the state, location and movement of the energy (and mass). A UFOE can be considered as the driving force of an accident, e.g., an explosion, a fire, a release of heavy gases. As long as the energy is confined, i.e. the location and movement of the energy are under control, the situation is safe, but loss of confinement will create a hazardous situation that may develop into an accident. A domain model has been developed for representing accident and emergency scenarios occurring in society. The domain model uses three main categories: status, context and objectives. A domain is a group of activities with allied goals and elements and ten specific domains have been investigated: process plant, storage, nuclear power plant, energy distribution, marine transport of goods, marine transport of people, aviation, transport by road, transport by rail and natural disasters. Totally 25 accident cases were consulted and information was extracted for filling into the schematic representations with two to four cases pr. specific domain. (au) 41 tabs., 8 ills.; 79 refs.

  16. Accident knowledge and emergency management

    International Nuclear Information System (INIS)

    Rasmussen, B.; Groenberg, C.D.

    1997-03-01

    The report contains an overall frame for transformation of knowledge and experience from risk analysis to emergency education. An accident model has been developed to describe the emergency situation. A key concept of this model is uncontrolled flow of energy (UFOE), essential elements are the state, location and movement of the energy (and mass). A UFOE can be considered as the driving force of an accident, e.g., an explosion, a fire, a release of heavy gases. As long as the energy is confined, i.e. the location and movement of the energy are under control, the situation is safe, but loss of confinement will create a hazardous situation that may develop into an accident. A domain model has been developed for representing accident and emergency scenarios occurring in society. The domain model uses three main categories: status, context and objectives. A domain is a group of activities with allied goals and elements and ten specific domains have been investigated: process plant, storage, nuclear power plant, energy distribution, marine transport of goods, marine transport of people, aviation, transport by road, transport by rail and natural disasters. Totally 25 accident cases were consulted and information was extracted for filling into the schematic representations with two to four cases pr. specific domain. (au) 41 tabs., 8 ills.; 79 refs

  17. Knowledge Management - Identification of Domain Specific Knowledge Processes

    DEFF Research Database (Denmark)

    Larsen, Michael Holm

    1999-01-01

    Implementation of Information Technology infer substantial changes to an organisation, e.g. changes in jobs, roles of the company's employees, and the knowledge content of these jobs.This paper point out some of the knowledge management issues and challenges in the case of an implementation of an...... performed by humans. Their decisions are based on the integration of three different kinds of knowledge, i.e. uncodifiable or tacit knowledge, codifiable data from acquisition systems, and codifiable best practice from knowledge repositories....

  18. The effect of modelling expert knowledge and uncertainty on multicriteria decision making: a river management case study

    NARCIS (Netherlands)

    Janssen, Judith; Krol, Martinus S.; Schielen, Ralph Mathias Johannes; Hoekstra, Arjen Ysbert

    2010-01-01

    To support decision making on complex environmental issues, models are often used to explore the potential impacts of different management alternatives on the environmental system. We explored how different model outcomes affect decision making. Two topics have our particular interest, namely (1)

  19. Management Of Knowledge And System - Evolution Of Knowledge

    Directory of Open Access Journals (Sweden)

    Avishek Choudhury

    2015-08-01

    Full Text Available The study of knowledge is one of the most fundamental and necessary components in todays world. A claim to knowledge should be evaluated to determine whether or not it is knowledge in its real sense. To conduct this sort of evaluation understanding of what knowledge is and how much knowledge is possible is required. This paper provides an overview of the important aspects of knowledge and with the help of epistemology tries to answer the most fundamental questions of what is knowledge Moreover how do we know what we know The paper attempts to show the effect of culture on organizations and how foundational knowledge can help us develop logical decisions in a fluctuating environment. To manage an organization within evolving paradigm knowledge of variation acts as a necessary requirement. As Deming defined management as a prediction a leader must have skills to predict and adapt to its external environment. Most of the time organizations fail to observe the paradigm shift and couldnt adjust to the changing environment. The paper also discusses the effect of diverse culture and their respective interpretation of language. Thus the paper highlights the necessity of understanding human psychology attaining foundational knowledge and ability to validate the knowledge to establish a successful organization.

  20. A Conceptual Framework for Examining Knowledge Management in Higher Education Contexts

    Science.gov (United States)

    Lee, Hae-Young; Roth, Gene L.

    2009-01-01

    Knowledge management is an on-going process that involves varied activities: diagnosis, design, and implementation of knowledge creation, knowledge transfer, and knowledge sharing. The primary goal of knowledge management, like other management theories or models, is to identify and leverage organizational and individual knowledge for the…

  1. Strategies for knowledge management in law firms in Botswana

    Directory of Open Access Journals (Sweden)

    M.C. Fombad

    2009-02-01

    Full Text Available This article formulates a route map on how law firms in Botswana may utilise knowledge management to enhance their competitive edge amidst the changing legal environment. It draws from the multiple definitions and perspectives of knowledge management, several frameworks and models together with the empirical findings to recommend a strategy for knowledge management in law firms in Botswana. It underscores the fact that knowledge management is becoming an imperative for the survival of law firms as knowledge intensive organisations. Law firms in Botswana can no longer afford to rely on the traditional methods of managing knowledge because there is a need for the 'best minds' and the best knowledge in their area of practice. It is recommended that lawyers should be proactive, adaptive, innovative, effective and competitive in the provision of outstanding, cost-efficient and effective services to clients. Most previous studies in this area have been carried out in developed countries with large law firms.

  2. Knowledge Architect : A Tool Suite for Managing Software Architecture Knowledge

    NARCIS (Netherlands)

    Liang, Peng; Jansen, Anton; Avgeriou, Paris

    2009-01-01

    Management of software architecture knowledge (AK) is vital for improving an organization’s architectural capabilities. To support the architecting process within our industrial partner: Astron, the Dutch radio astronomy institute, we implemented the Knowledge Architect (KA): a tool suite for

  3. Knowledge Management in Doctoral Education toward Knowledge Economy

    Science.gov (United States)

    Stamou, Adamantia

    2017-01-01

    Purpose: The purpose of this paper is to investigate the role and the scope of knowledge management (KM) in doctoral education, in the emerging knowledge economy (KE) context, and the recommendation of a framework for KM in doctoral education. Design/Methodology/Approach: An extended literature analysis was contacted to elaborate the role and the…

  4. Knowledge Management Experience in Kosovo Organizations

    OpenAIRE

    MSc. Drita Kacandolli-Gjonbalaj; MSc. Anera Alishani; MSc. Arber Reci

    2014-01-01

    This paper is an empirical study, the findings of which reflect the experience gathered in knowledge management in Kosovo organizations. The main goal of this paper was to identify the realistic situation, and recommend instruments for a more effective knowledge management in Kosovo organizations. The findings of the empirical study have found inefficiency in knowledge management by organizations in Kosovo. A research was undertaken for this study, thereby directly interviewing representative...

  5. Challenges and Issues in Knowledge Management

    DEFF Research Database (Denmark)

    "Challenges and Issues in Knowledge Management" - the fifth volume in the "Research on Management Consulting" series - presents sixteen chapters that explore these various perspectives, focusing on knowledge management within the context of the management consulting industry, the dynamics...... associated with knowledge sharing and dissemination, methodological approaches to studying knowledge in organizations, and reflections on knowledge management and management consulting. As the chapters underscore, it is important to ensure that KM initiatives are aligned with the needs of the organization...... and its members, that the KM system is "owned" by organizational members with particular emphasis on executive sponsorship and team member acceptance, and that it be understood as an ongoing process rather than simply another management objective or faddish consulting tool. The focus, therefore, should...

  6. Information systems for knowledge management

    CERN Document Server

    Saad, Inès; Gargouri, Faiez

    2014-01-01

    More and more organizations are becoming aware of the importance of tacit and explicit knowledge owned by their members which corresponds to their experience and accumulated knowledge about the firm activities. However, considering the large amount of knowledge created and used in the organization, especially with the evolution of information and communications technologies, the firm must first determine the specific knowledge on which it is necessary to focus. Creating activities to enhance identification, preservation, and use of this knowledge is a powerful mean to improve the level of econ

  7. Knowledge Management in the IAEA Department of Safeguards

    International Nuclear Information System (INIS)

    Konecni, S.; Carrillo de Fischer, J.

    2016-01-01

    Full text: Knowledge Management (KM) is an integral part of the Departmental Quality Management System because knowledge (i.e., the ‘know-how’, ‘know-when’, ‘know-who’, ‘know-why’, etc.) is needed to produce high quality products and services on a daily basis. The ability to continue providing such products and services is challenged each time an experienced staff member leaves the IAEA due to retirement or end of contract and takes with them important job-related knowledge. The most important assets in the International Atomic Energy Agency (IAEA) Department of Safeguards (SG) are people and their knowledge. The Department of Safeguards developed a knowledge management (KM) framework and the corresponding approaches as well as specific guidelines for its implementation. Knowledge retention (KR) is part of knowledge management and focusses on eliminating the risk of losing the critical job-related knowledge by putting in place a systematic knowledge retention plan. Particularly, for knowledge retention, the Safeguards Division of Concepts and Planning (SGCP) developed a model to draw out and capture the critical knowledge and making it available for use by others. This paper describes the knowledge retention model/approach and lessons learned from implementing the knowledge management programme in SG. (author

  8. Problems in knowledge management: a case study of a knowledge intensive company

    NARCIS (Netherlands)

    van Zolingen, S.J.; Streumer, Jan; Stooker, M.M.; Stooker, M.

    2001-01-01

    Knowledge management has become an important tool in staying ahead in the competition between companies. In this article five different phases of the knowledge management process are distinguished: acquiring knowledge, codifying knowledge, disseminating knowledge, developing knowledge and applying

  9. How to Develop the Knowledge Management Environment

    International Nuclear Information System (INIS)

    Pleslic, S.

    2016-01-01

    Full text: Knowledge as the most valuable asset in organization should be managed properly and carefully. When we are trying to manage knowledge, we should not intent to create big knowledge repositories that will capture everything that anybody ever knew. It is better to follow people who have knowledge and to develop culture and technology that will help them to share knowledge and experience. The key elements for successful knowledge management are: people, processes and technology. Technology should be standard and reliable to facilitate knowledge sharing. KM processes should be defined to simplify creation, sharing and use of knowledge. People are the most valuable resource of organizational knowledge because they can create new knowledge, share knowledge around the organization and use that knowledge to achieve the best performance. Technology and processes are powerful together, but without the people there is a high risk that efforts to change something in organization will not be successful. People are such factor that can break or make any KM initiatives. It is even more critical situation in nuclear knowledge management. How to develop organizational culture and individual behavior in nuclear field will be described. (author

  10. Knowledge information management toolkit and method

    Science.gov (United States)

    Hempstead, Antoinette R.; Brown, Kenneth L.

    2006-08-15

    A system is provided for managing user entry and/or modification of knowledge information into a knowledge base file having an integrator support component and a data source access support component. The system includes processing circuitry, memory, a user interface, and a knowledge base toolkit. The memory communicates with the processing circuitry and is configured to store at least one knowledge base. The user interface communicates with the processing circuitry and is configured for user entry and/or modification of knowledge pieces within a knowledge base. The knowledge base toolkit is configured for converting knowledge in at least one knowledge base from a first knowledge base form into a second knowledge base form. A method is also provided.

  11. Knowledge management systems success in healthcare: Leadership matters.

    Science.gov (United States)

    Ali, Nor'ashikin; Tretiakov, Alexei; Whiddett, Dick; Hunter, Inga

    2017-01-01

    To deliver high-quality healthcare doctors need to access, interpret, and share appropriate and localised medical knowledge. Information technology is widely used to facilitate the management of this knowledge in healthcare organisations. The purpose of this study is to develop a knowledge management systems success model for healthcare organisations. A model was formulated by extending an existing generic knowledge management systems success model by including organisational and system factors relevant to healthcare. It was tested by using data obtained from 263 doctors working within two district health boards in New Zealand. Of the system factors, knowledge content quality was found to be particularly important for knowledge management systems success. Of the organisational factors, leadership was the most important, and more important than incentives. Leadership promoted knowledge management systems success primarily by positively affecting knowledge content quality. Leadership also promoted knowledge management use for retrieval, which should lead to the use of that better quality knowledge by the doctors, ultimately resulting in better outcomes for patients. Copyright © 2016 Elsevier Ireland Ltd. All rights reserved.

  12. Human Resource Management in the Enhancement Processes of Knowledge Management

    Directory of Open Access Journals (Sweden)

    Didi Sundiman

    2017-11-01

    Full Text Available This research explored Human Resource Management (HRM in enhancement processes of knowledge management. This research explored how HRM practice enhanced the operational of knowledge management. Data were collected by a survey by interviewing 12 informants from Small and Medium Enterprise (SME. The results show that HRM practice gives initiative in the enhancement process of the knowledge management strategy applied to the company. It can be concluded that each sub-component of HRM affects the components of knowledge management, and HRM is highly influential and has a positive effect on quality management processes and vice versa in the work environment.

  13. IT Management: How IT managers gain IT knowledge

    DEFF Research Database (Denmark)

    Søndergård, Jes; Tambo, Torben; Koch, Christian

    2010-01-01

    It is not a secret that, IT management has become more and more and integrated part of almost all organizations. IT managers posses an enormous amount of knowledge within both organizational knowledge and general IT knowledge. This article investigates how IT managers keep themselves updated...... on IT knowledge in general and looks into how much time IT managers spend on weekly basis searching the net for new or problem solving IT knowledge. The theory used in this paper is used to investigate the current role of IT managers and what issues they are facing. Furthermore a research is conducted where 7...... IT managers in medium sized and large Danish companies are interviewed to add further focus on the role of the IT manager and to focus on how they keep themselves updated. Beside finding substantial need for more research, IT managers - generalists or specialists - only have limited knowledge resources...

  14. Perceptions of knowledge management: A local government perspective

    Directory of Open Access Journals (Sweden)

    Bethuel Sibongiseni Ngcamu

    2012-12-01

    Full Text Available Public sector institutions are grappling to maintain knowledge management cycle which integrates knowledge into different phases as it also incorporates socialization, externalization, combination and internalization model. Whereas, knowledge management could be used as a strategic tool to advance organizational effectiveness and efficiency whilst accelerating service delivery and achieving operational goals. This article seeks to address the bottlenecks as far as knowledge management is concerned by using biographical profiles with the view of promoting the creation and management of knowledge within eThekwini Municipality. The study reflects that the biographical profiles of employees (age, education, race, job level influences their perceptions of the current knowledge management processes and strategies and their implementation and impact on effectiveness.

  15. Knowledge management challenges in new business development

    NARCIS (Netherlands)

    Berends, J.J.; Vanhaverbeke, W.P.M.; Kirschbaum, R.

    2007-01-01

    This paper's focus is on the knowledge management challenges that come along with technology-based new business development (NBD). NBD thrives upon the exploration of knowledge, under radical uncertainty. Furthermore, existing knowledge may both enable and constrain the radical innovation process.

  16. Knowledge Management: The Bedrock of Enterprise Strategy.

    Science.gov (United States)

    Stevens, George H.; Krasner, Scott M.

    2001-01-01

    Discussion of information technology and competitive advantages in organizations focuses on the scope of knowledge management, its goals, components, and outcomes. Highlights include the relationship between effective identification and use of existing knowledge; the creation and re-use of new knowledge; and the ability of an organization to…

  17. Knowledge Management from Organizational Culture Perspectives

    OpenAIRE

    Nguyen, Nhu T.B.

    2007-01-01

    This paper examines organizational culture perspectives to demonstrate their importance on knowledge management. Also, it is aimed to link three perspectives of organizational culture (Integration, Differentiation, and Fragmentation) to knowledge management. The conclusion suggests several implications of this paper and future research.

  18. Information and Knowledge Management: Dimensions and Approaches

    Science.gov (United States)

    Schlögl, Christian

    2005-01-01

    Introduction: Though literature on information and knowledge management is vast, there is much confusion concerning the meaning of these terms. Hence, this article should give some orientation and work out the main aspects of information and knowledge management. Method: An author co-citation analysis, which identified the main dimensions of…

  19. Why Knowledge management is (Cognitive) Psychology

    NARCIS (Netherlands)

    Jorna, R.J.J.M.; Jorna, R.J.J.M.; Stephenson, N; Radtke, H.R.; Stam, H.J.

    2003-01-01

    This chapter illustrates how psychology, and cognitive psychology in particular, can enrich the discussions on knowledge management. Beginning with a realistic organizational example of the use of knowledge management, I argue that organizations are multi-actor systems and discuss the relevance of

  20. Emerging technologies for knowledge resource management

    CERN Document Server

    Pandian, M

    2007-01-01

    Emerging Technologies for Knowledge Resource Management examines various factors that contribute to an enabled environment for optimum utilisation of information resources. These include the digital form of information resources, which are inherently sharable, consortia as a concept to bring people and materials together and unified portals as technology to bring together disparate and heterogeneous resources for sharing and access. The book provides a step-by-step guideline for system analysis and requirements analysis. The book also provides reviews of existing portal models for sharing reso

  1. Digital Repository as Instrument for Knowledge Management

    International Nuclear Information System (INIS)

    Hakopov, Zaven N.

    2016-03-01

    In the modern technologically advanced world, implicit knowledge, but also certain manifestations of tacit knowledge, is accumulated primarily in digital form, increasing the dependence of Knowledge Management (KM) on tools and specifically on digital content management platforms and repositories. The latter, powered by subject classification system such as a thesaurus or an ontology, can form a complete Knowledge Organization System (KOS). The purpose of this paper is to describe and (re)define the role of these systems as an integral part of KM, and present an example of such a KOS, including its major role in knowledge preservation. (author)

  2. Strategic knowledge management in brazilian organizations

    Directory of Open Access Journals (Sweden)

    Rivadávia Correa Drummond de Alvarenga

    2010-08-01

    Full Text Available Investigates the theme known as “Knowledge Management” (KM in three large Brazilian organizations trying to discuss its concepts, constituent elements, managerial approaches and tools, while aiming at leaving behind the purely terminological discussion, which is innocuous and naive. The basic presuppositions were two: (i most of what it´s referred to or named KM is actually “Information Management” (IM and IM is just one of the components of KM. KM is more than simply IM due to the fact that it includes and incorporates other concerns, such as the creation, use and sharing of information and knowledge in the organizational context; (ii a conceptual model or map can be formulated based on three basic conceptions: (a a strategic conception of information and knowledge, (b the introduction of such strategy in the tactical and operational levels through the several managerial approaches and informaion technology tools and (c the creation of an organizational space for knowledge. The main objective is to investigate and analyze the conceptions, motivations, practices and results of KM effectively implemented in three large Brazilian organizations. The qualitative research strategy used was the study of multiple cases with incorporated units of analysis and three criteria ere observed for the judgment of the quality of the research project: validity of the construct, external validity and reliability. Multiple sources of evidence were used and data analysis consisted of three flows of activities: data reduction, data displays and conclusion drawing/verification. The results confirmed the presuppositions and the fact that KM means a rethinking of management practices in the information ea. It was also identified that the main challenges facing organizations committed to KM have its focus on change management, cultural and behavioral issues and the creation of an enabling context that favors the creation, use and sharing of information and

  3. Nuclear Knowledge Management: the IAEA Approach

    International Nuclear Information System (INIS)

    Sbaffoni, M.; De Grosbois, J.

    2015-01-01

    Knowledge in an organization is residing in people, processes and technology. Adequate awareness of their knowledge assets and of the risk of losing them is vital for safe and secure operations of nuclear installations. Senior managers understand this important linkage, and in the last years there is an increasing tendency in nuclear organizations to implement knowledge management strategies to ensure that the adequate and necessary knowledge is available at the right time, in the right place. Specific and advanced levels of knowledge are clearly required to achieve and maintain technical expertise, and experience must be developed and be available throughout the nuclear technology lifecycle. If a nuclear organization does not possess or have access to the required technical knowledge, a full understanding of the potential consequences of decisions and actions may not be possible, and safety, security and safeguards might be compromised. Effective decision making during design, licencing, procurement, construction, commissioning, operation, maintenance, refurbishment, and decommissioning of nuclear facilities needs to be risk-informed and knowledge-driven. Nuclear technology is complex and brings with it inherent and unique risks that must be managed to acceptably low levels. Nuclear managers have a responsibility not only to establish adequate technical knowledge and experience in their nuclear organizations but also to maintain it. The consequences of failing to manage the organizations key knowledge assets can result in serious degradations or accidents. The IAEA Nuclear Knowledge Management (NKM) sub-programme was established more than 10 years ago to support Nuclear Organizations, at Member States request, in the implementation and dissemination of the NKM methodology, through the development of guidance and tools, and by providing knowledge management services and assistance. The paper will briefly present IAEA understanding of and approach to knowledge

  4. Organizational structure features supporting knowledge management processes

    OpenAIRE

    Claver-Cortés, Enrique; Zaragoza Sáez, Patrocinio del Carmen; Pertusa-Ortega, Eva

    2007-01-01

    Purpose – The idea that knowledge management can be a potential source of competitive advantage has gained strength in the last few years. However, a number of business actions are needed to generate an appropriate environment and infrastructure for knowledge creation, transfer and application. Among these actions there stands out the design of an organizational structure, the link of which with knowledge management is the main concern here. More specifically, the present paper has as its aim...

  5. BIM: Enabling Sustainability and Asset Management through Knowledge Management

    Science.gov (United States)

    2013-01-01

    Building Information Modeling (BIM) is the use of virtual building information models to develop building design solutions and design documentation and to analyse construction processes. Recent advances in IT have enabled advanced knowledge management, which in turn facilitates sustainability and improves asset management in the civil construction industry. There are several important qualifiers and some disadvantages of the current suite of technologies. This paper outlines the benefits, enablers, and barriers associated with BIM and makes suggestions about how these issues may be addressed. The paper highlights the advantages of BIM, particularly the increased utility and speed, enhanced fault finding in all construction phases, and enhanced collaborations and visualisation of data. The paper additionally identifies a range of issues concerning the implementation of BIM as follows: IP, liability, risks, and contracts and the authenticity of users. Implementing BIM requires investment in new technology, skills training, and development of new ways of collaboration and Trade Practices concerns. However, when these challenges are overcome, BIM as a new information technology promises a new level of collaborative engineering knowledge management, designed to facilitate sustainability and asset management issues in design, construction, asset management practices, and eventually decommissioning for the civil engineering industry. PMID:24324392

  6. BIM: Enabling Sustainability and Asset Management through Knowledge Management

    Directory of Open Access Journals (Sweden)

    Robbert Anton Kivits

    2013-01-01

    Full Text Available Building Information Modeling (BIM is the use of virtual building information models to develop building design solutions and design documentation and to analyse construction processes. Recent advances in IT have enabled advanced knowledge management, which in turn facilitates sustainability and improves asset management in the civil construction industry. There are several important qualifiers and some disadvantages of the current suite of technologies. This paper outlines the benefits, enablers, and barriers associated with BIM and makes suggestions about how these issues may be addressed. The paper highlights the advantages of BIM, particularly the increased utility and speed, enhanced fault finding in all construction phases, and enhanced collaborations and visualisation of data. The paper additionally identifies a range of issues concerning the implementation of BIM as follows: IP, liability, risks, and contracts and the authenticity of users. Implementing BIM requires investment in new technology, skills training, and development of new ways of collaboration and Trade Practices concerns. However, when these challenges are overcome, BIM as a new information technology promises a new level of collaborative engineering knowledge management, designed to facilitate sustainability and asset management issues in design, construction, asset management practices, and eventually decommissioning for the civil engineering industry.

  7. BIM: enabling sustainability and asset management through knowledge management.

    Science.gov (United States)

    Kivits, Robbert Anton; Furneaux, Craig

    2013-11-10

    Building Information Modeling (BIM) is the use of virtual building information models to develop building design solutions and design documentation and to analyse construction processes. Recent advances in IT have enabled advanced knowledge management, which in turn facilitates sustainability and improves asset management in the civil construction industry. There are several important qualifiers and some disadvantages of the current suite of technologies. This paper outlines the benefits, enablers, and barriers associated with BIM and makes suggestions about how these issues may be addressed. The paper highlights the advantages of BIM, particularly the increased utility and speed, enhanced fault finding in all construction phases, and enhanced collaborations and visualisation of data. The paper additionally identifies a range of issues concerning the implementation of BIM as follows: IP, liability, risks, and contracts and the authenticity of users. Implementing BIM requires investment in new technology, skills training, and development of new ways of collaboration and Trade Practices concerns. However, when these challenges are overcome, BIM as a new information technology promises a new level of collaborative engineering knowledge management, designed to facilitate sustainability and asset management issues in design, construction, asset management practices, and eventually decommissioning for the civil engineering industry.

  8. organizational challenges for knowledge management

    African Journals Online (AJOL)

    user

    business because they are involved in knowledge creation, dissemination and learning. ... Communities of Practice (CoP) if effectively cultivated can be an important strategy for ..... project, the KM leader was “not a top dog in the organization.

  9. Knowledge management in the learning economy

    DEFF Research Database (Denmark)

    Lundvall, Bengt-Åke

    organisation, are more innovative than the average firm. The paper contributes to the empirical foundation for the argument that learning organisations stimulate innovation and competence building and it makes an original conceptual contribution of practical relevance by linking knowledge management to HRM......The purpose of this paper is to show why to build ‘learning organisations' must be a central element of knowledge management. The paper argues that the wide use of information technology has a contradictory impact on knowledge management. On the one hand it extends the potential for codifying...... and innovation management....

  10. Knowledge Management for Shared Awareness

    Science.gov (United States)

    2013-05-01

    knowledge derived from experiences that can be communicated through mechanisms such as storytelling , debriefing etc., or summarized in databases...patterned on the neural architecture of the brain . Neural nets often consist of a large number of nodes connected by links that transmit signals...that allow speech generation by a computer. Storytelling : The use of stories in organizations as a way of sharing knowledge and helping learning

  11. EVALUASI KESUKSESAN APLIKASI KNOWLEDGE MANAGEMENT DALAM ORGANISASI

    Directory of Open Access Journals (Sweden)

    Sebtina Mulya Fitriasmi

    2010-03-01

    Full Text Available Penelitian bertujuan menguji ulang model kesuksesan sistem DeLone dan McLean (2003 pada konteks kesuksesan knowledge management system (KMS. Model ini memasukkan variabel keterlibatan pengguna untuk mengukur kepuasan pengguna, serta faktor organisasional, yaitu leadership dan reward untuk memprediksi penggunaan KMS. Desain penelitian adalah deskriptif-konfirmatori dengan pendekatan survei. Data diambil secara cross­sectional dari 200 karyawan pengguna aplikasi KM Bank Indonesia. Sampling secara non-probabilitas dengan teknik purposive sampling. Hasil perhitungan Partial Least Square menunjukkan kualitas sistem berpengaruh positif terhadap penggunaan KMS. Kualitas pengetahuan, faktor organisasional, dan kepuasan pengguna tidak berpengaruh positif terhadap penggunaan. Pengujian anteseden kepuasan pengguna menunjukkan kualitas pengetahuan, dan keterlibatan pengguna berpengaruh positif terhadap kepuasan pengguna, serta kualitas sistem tidak berpengaruh positif terhadap kepuasan pengguna. Lebih jauh lagi, penggunaan dan kepuasan pengguna secara bersama berpengaruh positif terhadap manfaat bersih. The study aims to reexamine success system model by DeLeon and McLean (2003 at Knowledge Management System (KMS success context. This model includes user involvement variable to measure user satisfaction. This study also takes account of organizational factors, which is leadership and reward to predict KMS application. Research design of this study is descriptive-confirmatory with survey approach. Primary data which is used are cross-sectional data from 200 respondents who are Bank Indonesia employees who use KMS. Non probability sampling procedure is conducted with purposive sampling. Partial Least Square is used for data analysis. The result shows that the system quality has positive effect to user. Quality of knowledge and user involvement influence have positive influence on user satisfaction, meanwhile system quality do not have positive effect to

  12. Managing Nuclear Knowledge: connecting past and future

    International Nuclear Information System (INIS)

    Ruyssen, M.-L.

    2006-01-01

    Since several years SCKoCEN has acknowledged the importance of Nuclear Knowledge Management. In recent years, a number of trends have drawn attention to the need for better management of nuclear knowledge. At the Lisbon European Council in 2000 the role of RandD was recognized as the driving force for a competitive and dynamic knowledge-based economy and linked to the economy's capacity to turn new knowledge into technological innovation. Knowledge management (KM) is therefore becoming more and more critical to exploit RandD results effectively and expect sufficient returns to balance the risk inherent in the large investments required by today's nuclear research. The SCK-CEN practical approach towards Nuclear Knowledge Management is twofold. First, the capture of tacit knowledge before the loss of key individuals as well as the preservation of various knowledge repositories address the complex issues of aging of the nuclear workforce and reduction of the number of students taking nuclear subjects. Secondly, the set up of education networks at international level aims to prevent further dilution of nuclear education and training programmes while pooling nuclear research resources in order to meet future requirements for qualified nuclear staff. Knowledge management combines therefore different sources of information with human knowledge capital

  13. Organizational Politics, Social Network, and Knowledge Management

    Science.gov (United States)

    Lee, Hyun Jung; Kang, Sora; Lee, Jongwon

    This research identifies the social relationship and structure among members as well as organization’s political inclination, through which, it also identifies the current status of knowledge management. The result shows that the socio-technological factors (individual, knowledge and IT factors) affect knowledge transfer and the knowledge transfer influences performance and that the members’ relationship based on the political inclination of the organization has a major moderating effect on the above two relation.

  14. Managing environmental knowledge through learning processes in Spanish hospitality companies.

    Science.gov (United States)

    Cegarra-Navarro, Juan Gabriel; Martinez Martinez, Aurora

    2010-11-01

    The major focus of this research is to investigate whether environmental knowledge has any impact on organizational outcomes through an empirical investigation of 127 Spanish hospitality companies, using structural equation models. Our results show that environmental knowledge is an important determiner for developing organizational outcomes. However, this relationship is completed with just two related constructs: Firstly, the company's acquisition process plays a key role in managing the tension between the knowledge necessary to develop the appropriated environmental initiatives and current knowledge. Secondly, the company's distribution process also sheds light on tangible means for managers to enhance their company's outcomes through environmental knowledge.

  15. IMPORTANCE OF KNOWLEDGE MANAGEMENT FOR COMPANIES

    OpenAIRE

    Vivian Toledo Santos Gambarato; Pâmela Gimenez Mateus; Renato Luiz Gambarato

    2015-01-01

    This work addressed the importance of knowledge management as a strategy for the survival of companies in the market. It have been shown the talent retention concepts, people management, intellectual capital and technologies related to knowledge management, in the view of several authors, in order to prove the importance of these issues can provide organizations. A survey of companies was performed, which showed part of your reality with respect to talent retention practice and...

  16. Management and leadership: analysis of nurse manager's knowledge.

    Science.gov (United States)

    Lourenço, Maria Regina; Shinyashiki, Gilberto Tadeu; Trevizan, Maria Auxiliadora

    2005-01-01

    Nurses have assumed management positions in many health institutions. To properly accomplish the demands of this role, it is important that they be competent in both management and leadership. For appropriate performance, knowledge of management and supervision styles is a priority. Therefore, the goal of this investigation is to identify the nurse manager's knowledge regarding management and leadership. A structured questionnaire containing twenty-seven questions was applied to twelve Brazilian nurse managers of primary care center called "Family Basic Health Units". Data analysis suggested that the nurse manager lower knowledge in management and leadership is related to visionary leadership, management and leadership conceptual differences, leader's behavior, and situational leadership. And, nurse manager greater knowledge is related to power; team work, and coherence between values and attitudes.

  17. Nucleonica: a platform for organisational knowledge management in the nuclear domain

    International Nuclear Information System (INIS)

    Magill, J.; Magill, N.F.

    2010-01-01

    The nuclear science web portal Nucleonica is considered from a knowledge management perspective. In particular, Nucleonica's 'knowledge objects' are considered within the context of Nonaka's 'knowledge spiral' model for organisational knowledge creation, transfer and dissemination. (authors)

  18. KARAGABI KMMODEL: MODELO DE REFERENCIA PARA LA INTRODUCCIÓN DE INICIATIVAS DE GESTIÓN DEL CONOCIMIENTO EN ORGANIZACIONES BASADAS EN CONOCIMIENTO KARAGABI KMMODEL: REFERENCE MODEL FOR THE INTRODUCTION OF KNOWLEDGE MANAGEMENT INITIATIVES IN KNOWLEDGE BASED ORGANIZATIONS

    Directory of Open Access Journals (Sweden)

    Alberto de J. González

    2009-08-01

    whose main goal is to serve as a reference guide for the construction of knowledge oriented organizations. Karagabi KMModel is composed of an intervention methodology that guides the design processes of these kind of organizations; a library of knowledge models, which represent knowledge about different aspects of the organization; and an experience knowledge base that allows experience management, based on application cases of the same model. Some examples of application are also presented, which have served to shape the experience knowledge base, facilitating its use for future work and improving the model itself.

  19. Knowledge And Knowledge Management As A Competitive Advantage

    Directory of Open Access Journals (Sweden)

    Diana Bratić

    2009-01-01

    Full Text Available In the modern business environment with high turbulence and complexity, an organization’s force to create and sustain competitive advantage lies in what it knows not what it owns. Establishment of a knowledge management in organization will ensure sustainable competitive advantage because the intellectual capital has become the primary bases of core competencies and the key to superior performance. The transition from industrial to knowledge society, effective use of knowledge is one of the deciding factors in the struggle for competitiveness because it will ensure the rationality, efficiency and flexibility in operations, and only through the realization of those graphics company can gain a competitive advantage on the market.

  20. Knowledge intensive organisations: on the frontiers of knowledge management: Guest editorial

    NARCIS (Netherlands)

    Millar-Schijf, Carla C.J.M.; Lockett, Martin; Mahon, John F.

    2016-01-01

    Purpose This paper aims to further research on leadership and knowledge management through formal knowledge strategies in knowledge-intensive organizations (KIOs), and analyse knowledge management challenges and approaches within KIOs, especially tacit knowledge. Design/methodology/approach This

  1. Knowledge Management in Economic Downturn: Indian Scenario

    Directory of Open Access Journals (Sweden)

    D. Mehta

    2011-10-01

    Full Text Available Knowledge management is becoming an indispensable aspect of most of the modern business organizations. It is considered as a corporate cost savings process to augment performance capabilities with broader availability and utilization of major corporate knowledge assets. Knowledge management is the basis of all planning, all development and all progress ofan organization. It is one of the significant ingredients, which makes the accessibility of acceptance with understanding of learning. With recession encompassing the globe, theorganizations are passionately engaged in cost cutting practices to maintain profitability and competitiveness. When enterprises realize that developing and sharing knowledge is pivotal tosustain a cutting edge, the management can decide to place knowledge management high on their agenda- especially during economic turmoil. The Indian organizations have exceedingly done well during the economic turmoil. The present paper is an attempt to study knowledge management during recession in Indian scenario. Major challenges faced by the organizations are highlighted along with strategies to overcome such challenges are presented by the authors.Keywords: knowledge, knowledge management, recession, innovation, Indian scenario.

  2. COMMUNICATION - CENTRAL VECTOR IN KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Adriana, GRIGORESCU

    2014-11-01

    Full Text Available As a key concept in modern management, the knowledge management among the knowledge administration, development and transfer between the members of an organization, it also involves the knowledge stimulation to obtain the competitive advantage and the innovations. The association between communication and knowledge is normal; the knowledge without communication is sterile, even useless. The communication's role in the knowledge management is both normal and valuable, because the knowledge, which is a good value, must be transferred so it can be exploited to maximum, and the knowledge transfer is possible only through communication. The managerial decisions, strategies, plans, explanations must be communicated to the organization's members so they know how, where and why it must be acted to assure its success. In turn, the organization's members hold a personal luggage of knowledge that can be developed and putted in the interests of the organization so it can become a collective source that generates new values. The present article presents the results of a research that had as purpose to identify in which way the communication is used to implement the knowledge management.

  3. Knowledge Management Orientation: An Innovative Perspective to Hospital Management.

    Science.gov (United States)

    Ghasemi, Matina; Ghadiri Nejad, Mazyar; Bagzibagli, Kemal

    2017-12-01

    By considering innovation as a new project in hospitals, all the project management's standard steps should be followed in execution. This study investigated the validation of a new set of measures in terms of providing a procedure for knowledge management-oriented innovation that enriches the hospital management system. The relation between innovation and all the knowledge management areas, as the main constructs of project management, was illustrated by referring to project management standard steps and previous studies. Through consultations and meetings with a committee of professional project managers, a questionnaire was developed to measure ten knowledge management areas in hospital's innovation process. Additionally, a group of experts from hospital managers were invited to comment on the applicability of the questionnaires by considering if the items are measurable in hospitals practically. A close-ended, Likert-type scale items, consisted of ten sections, were developed based on project management body of knowledge thorough Delphi technique. It enables the managers to evaluate hospitals' situation to be aware whether the organization follows the knowledge management standards in innovation process or not. By pilot study, confirmatory factor analysis and exploratory factor analysis were conducted to ensure the validity and reliability of the measurement items. The developed items seem to have a potential to help hospital managers and subsequently delivering new products/services successfully based on the standard procedures in their organization. In all innovation processes, the knowledge management areas and their standard steps help hospital managers by a new tool as questionnaire format.

  4. Knowledge Management in Nuclear Facilities

    International Nuclear Information System (INIS)

    Strba, M.

    2007-01-01

    Rebirth of and return to nuclear energy conditioned by an increasing worldwide energy consumption and decreasing fuel sources such as crude oil, gas and oil has aroused the question how to maintain nuclear knowledge obtained by previous generations and at the same time to deliver it to their successors in as complete form as possible. (author)

  5. Knowledge management in learning communities

    NARCIS (Netherlands)

    Guizzardi-Silva Souza, R.; Wagner, G.; Aroyo, L.M.

    Collaborative learning motivates active participation of individuals in their learning process, which often results in the attaining of creative and critical thinking skills. In this way, students and teachers are viewed as both providers and consumers of knowledge gathered in environments where

  6. Librarians' Attitudes toward Knowledge Management

    Science.gov (United States)

    Aharony, Noa

    2011-01-01

    The purpose of this research is to develop an understanding of the factors that support or constrain the individual's sharing knowledge in the organization. The current study seeks to explore whether personality (self-efficacy and self-esteem) and situational (cognitive appraisal: threat versus challenge) characteristics influence participants'…

  7. Knowledge Management in healthcare libraries: the current picture.

    Science.gov (United States)

    Hopkins, Emily

    2017-06-01

    Knowledge management has seen something of a resurgence in attention amongst health librarians recently. Of course it has never ceased to exist, but now many library staff are becoming more involved in organisational knowledge management, and positioning themselves as key players in the sphere. No single model of knowledge management is proliferating, but approaches that best fit the organisation's size, structure and culture, and a blending of evidence based practice and knowledge sharing. Whatever it is called and whatever models are used, it's clear that for librarians and information professionals, the importance of putting knowledge and evidence into practice, sharing knowledge well and capturing it effectively, are still what we will continue to do. © 2017 Health Libraries Group.

  8. Nuclear knowledge management at the IAEA

    International Nuclear Information System (INIS)

    Yanev, Y.

    2004-01-01

    Nuclear Knowledge Management as a part of the IAEA mission and its aim to help organizations to achieve competitive advantage; costs reduction; accelerated time to market in companies and large private sector organisations; innovation, supports error free decision making are discussed. The most important outputs such as nuclear knowledge management methodology; identifying endangered areas of nuclear science and technology; developing knowledge repositories; knowledge preservation technology; dedicated projects with Member States, (Atucha, Angra, KNK2, ) are presented. A brief review of the currently implemented with Agency's assistance project ANENT (Asian Network for Education in Nuclear Technology) is also given

  9. KNOWLEDGE MANAGEMENT AND INFORMATION SYSTEMS IN ORGANIZATIONS

    Directory of Open Access Journals (Sweden)

    Karla Torres

    2015-11-01

    Full Text Available At present, knowledge and information are considered vital resources for organizations, so some of them have realized that the creation, transfer and knowledge management are essential for success. This paper aims to demonstrate knowledge management as a transformative power for organizations using information systems; addressing the study from the interpretive perspective with the use of hermeneutical method in theory, documentary context. It is concluded that people living in a changing characteristic environment of the globalized world companies and motivated by the same company changes have accelerated in them the generation and acquisition of new knowledge and innovative capabilities to achieve competitive positions with the help of systems of information.

  10. A PROCESS-BASED APPROACH TO KNOWLEDGE MANAGEMENT

    OpenAIRE

    Kovačić, Andrej; Bosilj Vukšić, Vesna; Lončar, Anita

    2006-01-01

    This paper analyses the relationship between business process modelling, knowledge management and information systems development projects. The paper’s main objective is to present business rules as the encoded knowledge of corporate business practices. Further, it introduces a rule-based business activity meta-model as a repository in which business knowledge can be captured and traced from their origin in the business environment through to their implementation in information systems. The c...

  11. Survey of Knowledge Management in Portals of Iran Ministries

    OpenAIRE

    Hassan Behzadi; Majideh Sanji

    2012-01-01

    Today, government services or e-government is one of the most important issues in society. Since in the e-government environment, the knowledge management strategy plays a central role, this paper has aimed to study knowledge access, creation, and transfer in portals of Iran ministries. The statistical populations of this study consisted of all Iran ministries portals. An evaluation model known as knowledge access, creation and transfer (K-ACT) was presented and with using this model, a che...

  12. Information literacy and personal knowledge management

    DEFF Research Database (Denmark)

    Schreiber, Trine; Harbo, Karen

    2004-01-01

    The aim of the paper is to discuss a new subject called personal knowledge management and to compare it with the better-known concept information literacy. Firstly, the paper describes and discusses the course called personal knowledge management. People from three institutions, the Library...... the participants partly how to manage information in such a way that it supports a learning process, and partly how to negotiate with the colleagues about the information needs, locate the information, and mediate it in such a way that the colleagues will use it. At the end of the course the participants construct...... a ´knowledge map´, which constitutes the mediation of the information to the workplace. The course has got a very positively reception. Secondly, the paper compares the course of personal knowledge management with the concept of information literacy. There exist a number of different definitions of the last...

  13. The nuclear knowledge management: challenges and perspectives

    International Nuclear Information System (INIS)

    Gonzalez Garcia, Alejandro; Fernandez Rondon, Manuel

    2007-01-01

    The knowledge management has a one of its goals to keep and to drive the key organizational competence's to the development of products and services with high scientific and technological value, as proactive reply to a dynamic and complex environment. The International Atomic Energy Agency and nuclear institutions of Member Countries recognize that the pacific use of nuclear technology is supported on the nuclear knowledge collection and that its effective management is oriented to guarantee the continuos availability of scientific and technological information and high qualified people. Recently some nuclear Cuban institutions have started some projects to implement nuclear and organizational knowledge management process. In this paper some challenges and perspectives are presented for the nuclear knowledge management in Cuba and in the world context

  14. Implementing Knowledge Management as a Strategic Initiative

    National Research Council Canada - National Science Library

    DiGiacomo, Joseph

    2003-01-01

    ... are: leadership, organization, technology and leaning. Knowledge management was one of five strategic initiatives in the overall strategic plan, which was developed using Kaplan and Norton's Balanced Scorecard methodology...

  15. Knowledge Management in TENCompetence: concepts & tools

    NARCIS (Netherlands)

    Lemmers, Ruud

    2009-01-01

    Lemmers, R. (2009). Knowledge Management in TENCompetence: concepts & tools. Presented at the 'Open workshop of TENCompetence - Rethinking Learning and Employment at a Time of Economic Uncertainty-event. November, 19, 2009, Manchester, United Kingdom: TENCompetence.

  16. Socialization as key process in knowledge management

    Directory of Open Access Journals (Sweden)

    Francisco José GARCÍA-PEÑALVO

    2016-07-01

    Full Text Available The editorial of this second issue of volume 17,corresponding to 2016, is devoted to socialization process in the knowledge management in order to complement the special section about Social Networks and Education.

  17. Management of knowledge across generations: preventing knowledge loss, enabling knowledge readiness

    International Nuclear Information System (INIS)

    Day, John A.

    2012-01-01

    J. Day argued that the preservation of records is a necessary, but not a sufficient condition to enable intelligent future decision making and management of nuclear waste. He distinguishes knowledge management from information management. Information without the potential to act on it is information for its own sake. He believes that knowledge will be a key factor for the generations that follow us. Records need knowledge, and knowledge needs records. A single representation of knowledge can be dangerous. Knowledge is multifaceted and complex, which necessitates a holistic approach. Throughout the presentation the concepts of 'knowledge readiness' and 'knowledge mothballing' (the process of knowing, forgetting and relearning) were proposed. Based on experiences at Sellafield the actions of knowledge audit mapping (including technical, societal and historical knowledge), knowledge loss risk assessing (although we would like to we cannot hold on to everything, and should thus take a risk approach, asking ourselves what is at stake if we delete certain parts of information), and knowledge retention for the long term management of a nuclear facility were presented. During the discussion, the link between knowledge and behaviour was raised. It was argued that the better informed people are, the less likely they are to make mistakes

  18. Management's knowledge of information technology

    NARCIS (Netherlands)

    Boersma, SKT; Stegwee, RA; Barta, BZ; Tatnall, A; Juliff, P

    1997-01-01

    Information Technology (IT) has always been the playground of technical specialists. In this paper we argue no changes in this respect, but rather that the management of an organisation becomes aware of what the technical specialists are actually doing. This cannot be achieved by teaching tomorrow's

  19. Safety and Mission Assurance Knowledge Management Retention

    Science.gov (United States)

    Johnson, Teresa A.

    2006-01-01

    This viewgraph presentation reviews the issues surrounding the management of knowledge in regards to safety and mission assurance. The JSC workers who were hired in the 1960's are slated to retire in the next two to three years. The experiences and knowledge of these NASA workers must be identified, and disseminated. This paper reviews some of the strategies that the S&MA is developing to capture that valuable institutional knowledge.

  20. Knowledge Management: Individual versus organizational learning

    OpenAIRE

    Noemí Martínez Caraballo

    2007-01-01

    During the last two decades, there has been a profusion of articles dealing with the topics organizational learning and knowledge management, on the academic and managerial side. For this reason, the present paper is focused on further analysing these concepts. In particular, the purpose is studying the link between individual and organizational learning, taking into account the literature about knowledge management, and trying to establish the application field and the intersection of them. ...

  1. Applying Knowledge Management in Teacher Evaluation Systems

    Science.gov (United States)

    Essandoh, Albert

    2013-01-01

    Teacher evaluations are underused in public schools, resulting in the loss of knowledge critical to professional development. Knowledge management (KM) theory offers approaches that can lead to improvements in the effectiveness of evaluations and teacher performance. This multiple case study of 9 campuses in an exemplary school district…

  2. MSFC Propulsion Systems Department Knowledge Management Project

    Science.gov (United States)

    Caraccioli, Paul A.

    2007-01-01

    This slide presentation reviews the Knowledge Management (KM) project of the Propulsion Systems Department at Marshall Space Flight Center. KM is needed to support knowledge capture, preservation and to support an information sharing culture. The presentation includes the strategic plan for the KM initiative, the system requirements, the technology description, the User Interface and custom features, and a search demonstration.

  3. Confirming the Stankosky Knowledge Management Framework

    Science.gov (United States)

    Ternes, Carl D., Jr.

    2011-01-01

    As a managerial construct, knowledge management (KM) optimizes organizational knowledge assets to achieve sustainable business advantages by connecting people with the intellectual resources needed to operate more effectively. Yet KM may have its greatest impact when used with repeatable, systems engineering-based "frameworks." As such, this study…

  4. Nuclear knowledge management: Russian lessons

    International Nuclear Information System (INIS)

    Gagarinski, A.; Yakovlev, N.

    2004-01-01

    The paper describes the Soviet experience preserved in Russia and related to the strategy of nuclear knowledge preservation in period of fast nuclear energy deployment. It's also discusses the problems of 80-90ies: 'gap' between generations, loss of the experimental base, ageing of scientific teams, weakened governmental support, etc. Obviously resumed positive development of the Russian nuclear energy in the last years, as well as expectation of the 'Second Nuclear Era' of large-scale nuclear energy use in the country, has made the elimination of NKM defects and the development of human resources one of the most important and vital prerequisites of the further nuclear development. The paper considers the measures taken in this regard by the Russian nuclear industry, including international cooperation

  5. Gestalteconomy: Paradigm of knowledge management

    International Nuclear Information System (INIS)

    Maisseu, A.

    2004-01-01

    Conventional economic analyses, whether integrationist or reductionist, whether inspired by Keynesian, neo-classic or Marxist theory, are all based on several dogmas. To varying degrees, these 'revealed truths' include the dogma of general equilibrium, the dogma of reversible processes, the dogma of conservative economics, the existence of work as a production factor measured in hours, etc. The implementation of these dogmas is frequently out of phase with reality. It is thus very difficult to introduce technology, technological innovation and technical progress correctly into all the theoretical constructions derived from the application of these principles. The same applies to the consideration of pollution and the depletion of natural resources. These difficult problems, which bedevil the definition of a sustainable development, find no satisfactory answer in these theoretical considerations. The considering of knowledge as a production factor helps to resolve these difficulties, in opening the door to the definition of the framework for sustainability: Gestaleconomy. (author)

  6. Knowledge Management Tools in Application to Regulatory Body Activity

    International Nuclear Information System (INIS)

    Volkov, E.

    2016-01-01

    Full text: The paper presents the application of knowledge management tools to regulatory authority activity. Knowledge management tools are considered a means for improving the efficiency of regulator activities. Three case studies are considered: 1. a knowledge management audit procedure in the regulator (tools for knowledge management audit application, results and the audit outcomes); 2. the development of a guide to identify causes of discrepancies and shortcomings revealed during inspections in NPP maintenance (ontologies of factors influencing on a maintenance quality and causes of discrepancies and shortcoming development); 3. the development of a knowledge portal for regulator (regulator needs which could be covered by the portal, definition and basic function of the portal, it’s functioning principles, development goals and tasks, common model, development stages). (author)

  7. Building Virtual Collaborative Research Community Using Knowledge Management Approach

    Directory of Open Access Journals (Sweden)

    Ju-Ling Shih

    2010-09-01

    Full Text Available Many online communities nowadays are emphasized more on peer interactions and information sharing among members; very few online communities are built with knowledge management in nature supported by knowledge management system (KMS. This study aims to present a community of practice on how to effectively adopt a knowledge management system (KMS to neutralize a cyber collaborative learning community for a research lab in a higher education setting. A longitudinal case for 7 years was used to analyze the retention and extension of participants‟ community of practice experiences. Interviews were conducted for the comparison between experiences and theories. It was found that the transformations of tacit and explicit knowledge are in accordance with the framework of Nonaka‟s model of knowledge management from which we elicit the strategies and suggestions to the adoption and implementation of virtual collaborative research community supported by KMS.

  8. Information Technology Management Strategies to Implement Knowledge Management Systems

    Science.gov (United States)

    McGee, Mary Jane Christy

    2017-01-01

    More than 38% of the U.S. public workforce will likely retire by 2030, which may result in a labor shortage. Business leaders may adopt strategies to mitigate knowledge loss within their organizations by capturing knowledge in a knowledge management system (KMS). The purpose of this single case study was to explore strategies that information…

  9. A framework for extracting and representing project knowledge contexts using topic models and dynamic knowledge maps

    Science.gov (United States)

    Xu, Jin; Li, Zheng; Li, Shuliang; Zhang, Yanyan

    2015-07-01

    There is still a lack of effective paradigms and tools for analysing and discovering the contents and relationships of project knowledge contexts in the field of project management. In this paper, a new framework for extracting and representing project knowledge contexts using topic models and dynamic knowledge maps under big data environments is proposed and developed. The conceptual paradigm, theoretical underpinning, extended topic model, and illustration examples of the ontology model for project knowledge maps are presented, with further research work envisaged.

  10. Learning Management Systems: Are They Knowledge Management Tools?

    Directory of Open Access Journals (Sweden)

    Bayan Aref Abu Shawar

    2010-03-01

    Full Text Available The new adventure of online world has helped to improve many domains and sectors. Knowledge management era which originally related to business sector is now required in industry, health, or any institute that needs to manage its knowledge. Education is no exception! The advancement in computers speed and memory, and the growth of Internet usage are behind the inspiration of e-learning approach. In which the computer is used as a medium to deliver and share educational materials and knowledge instead of face-to-face tutoring. This makes education available to any one, any place, and any time as learner need. This paper presents the relationship between knowledge management and learning management system (LMS that is used in e-learning paradigms. A detailed description of the LMS used at Arab Open University (AOU is included in this paper. We claim that the LMS used at AOU can be considered as a knowledge management tool.

  11. Knowledge-Based Software Management

    International Nuclear Information System (INIS)

    Sally Schaffner; Matthew Bickley; Brian Bevins; Leon Clancy; Karen White

    2003-01-01

    Management of software in a dynamic environment such as is found at Jefferson Lab can be a daunting task. Software development tasks are distributed over a wide range of people with varying skill levels. The machine configuration is constantly changing requiring upgrades to software at both the hardware control level and the operator control level. In order to obtain high quality support from vendor service agreements, which is vital to maintaining 24/7 operations, hardware and software must be kept at industry's current levels. This means that periodic upgrades independent of machine configuration changes must take place. It is often difficult to identify and organize the information needed to guide the process of development, upgrades and enhancements. Dependencies between support software and applications need to be consistently identified to prevent introducing errors during upgrades and to allow adequate testing to be planned and performed. Developers also need access to information regarding compilers, make files and organized distribution directories. This paper describes a system under development at Jefferson Lab which will provide software developers and managers this type of information in a timely user-friendly fashion. The current status and future plans for the system will be detailed

  12. Proses Knowledge Management di Semen Indonesia Group

    OpenAIRE

    Putri, Natalia Yan

    2017-01-01

    Penelitian ini dilakukan untuk mengetahui prosesknowledge management yang ada di Perusahaan Semen IndonesiaGroup, yakni PT Semen Gresik, PT Semen Padang, PT SemenTonasa. Proses knowledge management dapat dilakukan denganpenciptaan pengetahuan, berbagi pengetahuan dan penggunaankembali pengetahuan. Penelitian ini menggunakan metodekualitatif dengan wawancara. Validasi data menggunakan codingdan uji triangulasi sumber data dan teori.

  13. African Traditional Knowledge Systems and Biodiversity Management

    African Journals Online (AJOL)

    There is a link between African Traditional Knowledge Systems and the management of Biodiversity. These have been passed over from one generation to the next through oral tradition. The lack of documentation of these systems of managing biodiversity has led to the existence of a gap between the scientifi cally based ...

  14. Globalization And Knowledge Management In Projects

    Directory of Open Access Journals (Sweden)

    Bubel Dagmara

    2015-06-01

    Full Text Available Knowledge management is a field of management dealing with the use of knowledge, methods, and tools to effectively coordinate complex and unique projects. In accordance with this definition, project knowledge can be treated as a useful resource of information that allows projects to be implemented in compliance with its objectives: time, costs, and quality of results. Knowledge in the activity of an organization, including in the implementation of projects, has for many years been an area of interest to researchers, who confirmed its key importance for building permanent competitive advantages of companies and enterprises. In project management, this issue takes on a new character, as it is transferred to the field of dynamic, time restricted, temporary, and team-implemented projects. The aim of this paper is to present the results of a survey regarding the use of practices of knowledge management in projects in international organizations and to show that the concept of knowledge management in projects is a tool conducive to spreading the process of globalization.

  15. Integrating technologies for effective knowledge management

    Energy Technology Data Exchange (ETDEWEB)

    Beaugrand, F.S.; Curtis, T.A. [Public Petroleum Data Model, PPDM Association, Calgary, AB (Canada)

    2002-06-01

    In order to succeed in today's business environment, effective knowledge management strategies are needed along with effective tools to solve real business problems. Relational databases provide accessible and practical tools that can be used to manage corporate knowledge assets. However, technology is growing so rapidly that it is difficult and too expensive for individual corporations to pursue each line of development independently. Collaborative efforts are needed to improve access to shared knowledge. The PPDM Association is an international not for profit standards body that is working collaboratively with the petroleum exploration and production industry to develop standards for managing data and knowledge, spatially enabling data, standardizing data content and data exchange. The PPDM Association provides a vendor-neutral environment for development, technical support and a methodology for designing, developing and publishing technical deliverables.

  16. Requisite Information Collaboration and Distributed Knowledge Management in Software Development

    DEFF Research Database (Denmark)

    Petersen, Mogens K.; Bjørn, Pernille; Frank, L.

    distributed knowledge management product state models. The paper draws upon a series of discussion with Scandinavian IT Group (SIG). With an interest in how performance in their new organization develops SIG invited the research group to study measures of organizational performance and the use and effect...... of knowledge management tools in software development. The paper does not represent the viewpoint of SIG but outline our framework and major research questions....

  17. Knowledge discovery based on experiential learning corporate culture management

    Science.gov (United States)

    Tu, Kai-Jan

    2014-10-01

    A good corporate culture based on humanistic theory can make the enterprise's management very effective, all enterprise's members have strong cohesion and centripetal force. With experiential learning model, the enterprise can establish an enthusiastic learning spirit corporate culture, have innovation ability to gain the positive knowledge growth effect, and to meet the fierce global marketing competition. A case study on Trend's corporate culture can offer the proof of industry knowledge growth rate equation as the contribution to experiential learning corporate culture management.

  18. Towards Knowledge Management for Smart Manufacturing.

    Science.gov (United States)

    Feng, Shaw C; Bernstein, William Z; Hedberg, Thomas; Feeney, Allison Barnard

    2017-09-01

    The need for capturing knowledge in the digital form in design, process planning, production, and inspection has increasingly become an issue in manufacturing industries as the variety and complexity of product lifecycle applications increase. Both knowledge and data need to be well managed for quality assurance, lifecycle-impact assessment, and design improvement. Some technical barriers exist today that inhibit industry from fully utilizing design, planning, processing, and inspection knowledge. The primary barrier is a lack of a well-accepted mechanism that enables users to integrate data and knowledge. This paper prescribes knowledge management to address a lack of mechanisms for integrating, sharing, and updating domain-specific knowledge in smart manufacturing. Aspects of the knowledge constructs include conceptual design, detailed design, process planning, material property, production, and inspection. The main contribution of this paper is to provide a methodology on what knowledge manufacturing organizations access, update, and archive in the context of smart manufacturing. The case study in this paper provides some example knowledge objects to enable smart manufacturing.

  19. Nuclear knowledge management - The role of the IAEA

    International Nuclear Information System (INIS)

    Yanko Yanev

    2006-01-01

    and appreciation from the Member States, expressed in successive General Conference resolutions, statements in the BoG and in international meetings. This paper describes the strategic framework and actions for further developing nuclear knowledge management activities by the Agency. In doing this it deals with the main challenges and opportunities for nuclear knowledge management and the role of IAEA and in particular with; the Agency's Knowledge Management Model, how the Agency knowledge management activities are expected to enhance the ability of the Member States to make full use of nuclear technologies for their economic and social development. How knowledge management will strengthen the position of the Agency as a widely recognized, independent, competent and authoritative source of information and knowledge for the peaceful, safe and sustainable use of nuclear technology. (author)

  20. The importance of ICT on knowledge management in organizations ...

    African Journals Online (AJOL)

    The importance of ICT on knowledge management in organizations. ... Journal of Fundamental and Applied Sciences ... Abstract. Knowledge management (KM) is a process that transforms individual knowledge into organizational knowledge.

  1. BODIES OF KNOWLEDGE IN PROJECT MANAGEMENT AND PROJECT QUALITY MANAGEMENT

    OpenAIRE

    Tamara Gvozdenovic; Mirjana Miljanovic; Aleksandar Jegdic; Zeljko Crnogorcic

    2008-01-01

    One of the main trends is standardization of project management. Some of the most important bodies of knowledge in project management, which were created by professional associations for project management are given in this paper. The main of the project management, apart from minimization of time, resources and costs, is to finish the project in the required quality, i.e. it is very important during the whole process of project management to provide realizing the project without any deviatio...

  2. Structuring Knowledge Management – Classical Theory, Strategic Initiation And Operational Knowledge Management (part I

    Directory of Open Access Journals (Sweden)

    Zawiła-Niedźwiecki Janusz

    2015-06-01

    Full Text Available The article is the generalization of experience of the implementation project, which has been treated as well as a research field. The results are presented in two parts. The first part includes: a description of the classical approach to knowledge management and shows the concept of structure of process of knowledge management with a description of the procedure in each step of the process. The key idea is to divide the process in three spirals of actions: spiral of perfecting the collection of knowledge; spiral of the perfecting of the formulation of knowledge; spiral of perfecting the utilization of knowledge. Part II of this paper is article Structuring Knowledge Management – Levels, Resources And Efficiency Areas of Knowledge Management (DOI: 10.1515/fman-2015-0042.

  3. MATHEMATICAL APPARATUS FOR KNOWLEDGE BASE PROJECT MANAGEMENT OF OCCUPATIONAL SAFETY

    Directory of Open Access Journals (Sweden)

    Валентина Николаевна ПУРИЧ

    2015-05-01

    Full Text Available The occupational safety project (OSP management is aimed onto a rational choice implementation. With respect to the subjectivity of management goals the project selection is considered as a minimum formalization level information process, The proposed project selection model relies upon the enterprise’s occupational and industrial safety assessment using fuzzy logic and linguistic variables based on occupational safety knowledge base.

  4. Knowledge management in the NPP domain

    International Nuclear Information System (INIS)

    Nilsen, Svein; Bisio, Rossella; Ludvigsen, Jan Tore

    2004-03-01

    This report gives an outlook on Knowledge Management (KM) activities within NPP related establishments as of today. There may be less activity in the NPP world as compared to many other industrial sectors. Still there is an awakening within the NPP industry demanding that KM should be attended to at a larger scale. The most notable reason for this is maybe an imminent increase in the number of people going into retirement. The types of establishments involved cover the major kinds such as utilities, research institutes and worldwide nuclear organizations. The report sums up a few of those efforts that are presently being implemented. Moreover the report looks at general advancements within the field of knowledge management. Simply stated the endeavours belong to either one of two classes. The first class emphasize the use of technology to solve knowledge management problems. The second class regard knowledge management as a problem pertaining to human factors and organizational issues. This report maintain that knowledge management initiatives should make due considerations to both perspectives. This report also sums up the Halden Reactor Project short term KM initiative. (Author)

  5. A Systematic Knowledge Management Approach Using Object-Oriented Theory in Customer Complaint Management

    Directory of Open Access Journals (Sweden)

    Wusheng Zhang

    2010-12-01

    Full Text Available Research into the effectiveness of customer complaint management has attracted researchers, yet there has been little discussion on customer complaint management in the context of systematic knowledge management approach particularly in the domain of hotel industry. This paper aims to address such gap through the application of object-oriented theory for which the notation of unified modelling language has been adopted for the representation of the concepts, objects, relationships and vocabularies in the domain. The paper used data from forty seven hotel management staff and academics in hospitalitymanagement to investigate lessons learned and best practices in customer complaint management and knowledge management. By providing insights into the potential of a knowledge management approach using object oriented theory, this study advances our understanding on how a knowledge management approach can systematically support the management of hotel customer complaints.

  6. Guideline Knowledge Representation Model (GLIKREM)

    Czech Academy of Sciences Publication Activity Database

    Buchtela, David; Peleška, Jan; Veselý, Arnošt; Zvárová, Jana; Zvolský, Miroslav

    2008-01-01

    Roč. 4, č. 1 (2008), s. 17-23 ISSN 1801-5603 R&D Projects: GA MŠk(CZ) 1M06014 Institutional research plan: CEZ:AV0Z10300504 Keywords : knowledge representation * GLIF model * guidelines Subject RIV: IN - Informatics, Computer Science http://www.ejbi.org/articles/200812/34/1.html

  7. An Intelligent Knowledge Management System from a Semantic Perspective

    Directory of Open Access Journals (Sweden)

    Vasile MAZILESCU

    2008-01-01

    Full Text Available Knowledge Management Systems (KMS are important tools by whichorganizations can better use information and, more importantly, manageknowledge. Unlike other strategies, knowledge management (KM is difficult todefine because it encompasses a range of concepts, management tasks,technologies, and organizational practices, all of which come under the umbrella ofthe information management. Semantic approaches allow easier and more efficienttraining, maintenance, and support knowledge. Current ICT markets are dominatedby relational databases and document-centric information technologies, proceduralalgorithmic programming paradigms, and stack architecture. A key driver of globaleconomic expansion in the coming decade is the build-out of broadbandtelecommunications and the deployment of intelligent services bundling. This paperintroduces the main characteristics of an Intelligent Knowledge ManagementSystem as a multiagent system used in a Learning Control Problem (IKMSLCP,from a semantic perspective. We describe an intelligent KM framework, allowingthe observer (a human agent to learn from experience. This framework makes thesystem dynamic (flexible and adaptable so it evolves, guaranteeing high levels ofstability when performing his domain problem P. To capture by the agent who learnthe control knowledge for solving a task-allocation problem, the control expertsystem uses at any time, an internal fuzzy knowledge model of the (businessprocess based on the last knowledge model.

  8. Refinement of an Instrument to Assess Readiness for Knowledge Management

    National Research Council Canada - National Science Library

    Bailey, Landon C

    2007-01-01

    ... for knowledge management. This study culminates in the development and field-testing of the resultant knowledge management readiness instrument, filling in an important gap in contemporary literature.

  9. KNOWLEDGE MANAGEMENT CHALLENGES IN NEW BUSINESS DEVELOPMENT

    DEFF Research Database (Denmark)

    Jensen, Ole Kjeldal; Ahmed-Kristensen, Saeema; Jensen, Nevena

    2011-01-01

    The empirical study this paper is based upon, aimed to identify and describe knowledge management challenges, throughout the new business development process. This paper reports findings from the study, as well as the framework used for analysing the KM challenges, which can be applied to other...... in the early phases. Furthermore, two new roles of the early phase, besides instigating projects, were found. This study contributes to the development of support tools for knowledge management in industry and to research with a deeper understanding of the new business development process....... case studies for comparison. Six interviews and 2 full-day workshops, gathering the perspectives of 76 people from an energy-utilities company forms the empirical background of the study. Six categories of knowledge management challenges were identified and, within each, central issues were extracted...

  10. Enhancing knowledge sharing management using BIM technology in construction.

    Science.gov (United States)

    Ho, Shih-Ping; Tserng, Hui-Ping; Jan, Shu-Hui

    2013-01-01

    Construction knowledge can be communicated and reused among project managers and jobsite engineers to alleviate problems on a construction jobsite and reduce the time and cost of solving problems related to constructability. This paper proposes a new methodology for the sharing of construction knowledge by using Building Information Modeling (BIM) technology. The main characteristics of BIM include illustrating 3D CAD-based presentations and keeping information in a digital format and facilitation of easy updating and transfer of information in the BIM environment. Using the BIM technology, project managers and engineers can gain knowledge related to BIM and obtain feedback provided by jobsite engineers for future reference. This study addresses the application of knowledge sharing management using BIM technology and proposes a BIM-based Knowledge Sharing Management (BIMKSM) system for project managers and engineers. The BIMKSM system is then applied in a selected case study of a construction project in Taiwan to demonstrate the effectiveness of sharing knowledge in the BIM environment. The results demonstrate that the BIMKSM system can be used as a visual BIM-based knowledge sharing management platform by utilizing the BIM technology.

  11. Knowledge Management, Total Quality Management and Innovation: A New Look

    Directory of Open Access Journals (Sweden)

    Amir Honarpour

    2012-09-01

    Full Text Available In the present challenging dynamic environment, innovation is considered as a capability that renews the competitive advantage of a company. In recent years, considerable effort has been made to examine the factors that affect innovation in organizations. Knowledge management and total quality management, which play an important role in the contemporary management progress, are among the factors investigated. On the one hand, knowledge management has been recognized as an enabler that can deploy innovation by creating, storing, transferring, and applying knowledge, while on the other hand, the implementation of total quality management practices are addressed as one of the important factors that can influence innovation in a positive way. Lately, although a few researchers have shown some interest in the relationship of total quality management and knowledge management and their have not reached a consensus to conceptualize this relation. Looking at it from the methodological perspective, this problem can be tackled by using the Joint Variance analysis method where it can demonstrate correlation among independent variables and the effect of them on innovation. This study aims to propose a framework that shows how total quality management and knowledge management are reciprocally related to each other and how this affinity can impact innovation.

  12. Knowledge Management Audit - a methodology and case study

    Directory of Open Access Journals (Sweden)

    Thomas Lauer

    2001-11-01

    Full Text Available The strategic importance of knowledge in today’s organisation has been discussed extensively and research has looked at various issues in developing knowledge management systems. Both the characterisation of knowledge and alternate models for understanding the acquisition and use of such knowledge have taken on significant prominence. This is due to the complexities associated with acquiring and representing knowledge, and the varied nature of its use in knowledge work. However, the role of the knowledge workers and the processes that guide their knowledge work as they meet the knowledge goals of an organisation have received little attention. This paper proposes a knowledge audit (an assessment of the way knowledge processes meet an organisation’s knowledge goals methodology to understand the “gaps” in the needs of a knowledge worker before one develops KM systems. The methodology also uses “process change” research to help build a socio-technical environment critical for knowledge work. The audit methodology is applied to a particular case and the implementation of the audit recommendations is discussed. Future implications of such an audit are also discussed.

  13. Learning object repositories as knowledge management systems

    Directory of Open Access Journals (Sweden)

    Demetrios G. Sampson

    2013-06-01

    Full Text Available Over the past years, a number of international initiatives that recognize the importance of sharing and reusing digital educational resources among educational communities through the use of Learning Object Repositories (LORs have emerged. Typically, these initiatives focus on collecting digital educational resources that are offered by their creators for open access and potential reuse. Nevertheless, most of the existing LORs are designed more as digital repositories, rather than as Knowledge Management Systems (KMS. By exploiting KMSs functionalities in LORs would bare the potential to support the organization and sharing of educational communities’ explicit knowledge (depicted in digital educational resources constructed by teachers and/or instructional designers and tacit knowledge (depicted in teachers’ and students’ experiences and interactions of using digital educational resources available in LORs. Within this context, in this paper we study the design and the implementation of fourteen operating LORs from the KMSs’ perspective, so as to identify additional functionalities that can support the management of educational communities’ explicit and tacit knowledge. Thus, we propose a list of essential LORs’ functionalities, which aim to facilitate the organization and sharing of educational communities’ knowledge. Finally, we present the added value of these functionalities by identifying their importance towards addressing the current demands of web-facilitated educational communities, as well as the knowledge management activities that they execute.

  14. [Creation and management of organizational knowledge].

    Science.gov (United States)

    Shinyashiki, Gilberto Tadeu; Trevizan, Maria Auxiliadora; Mendes, Isabel Amélia

    2003-01-01

    With a view to creating and establishing a sustainable position of competitive advantage, the best organizations are increasingly investing in the application of concepts such as learning, knowledge and competency. The organization's creation or acquisition of knowledge about its actions represents an intangible resource that is capable of conferring a competitive advantage upon them. This knowledge derives from interactions developed in learning processes that occur in the organizational environment. The more specific characteristics this knowledge demonstrates in relation to the organization, the more it will become the foundation of its core competencies and, consequently, an important strategic asset. This article emphasizes nurses' role in the process of knowledge management, placing them in the intersection between horizontal and vertical information levels as well as in the creation of a sustainable competitive advantage. Authors believe that this contribution may represent an opportunity for a reflection about its implications for the scenarious of health and nursing practices.

  15. Preventing Medication Error Based on Knowledge Management Against Adverse Event

    OpenAIRE

    Hastuti, Apriyani Puji; Nursalam, Nursalam; Triharini, Mira

    2017-01-01

    Introductions: Medication error is one of many types of errors that could decrease the quality and safety of healthcare. Increasing number of adverse events (AE) reflects the number of medication errors. This study aimed to develop a model of medication error prevention based on knowledge management. This model is expected to improve knowledge and skill of nurses to prevent medication error which is characterized by the decrease of adverse events (AE). Methods: This study consisted of two sta...

  16. Home Environment Service Knowledge Management System

    DEFF Research Database (Denmark)

    Zhang, Jiang; Rossello Busquet, Ana; Soler, José

    2011-01-01

    This paper makes three contributions to assist households to control their home devices in an easy way and to simplify the software installation and configuration processes across multi-vendor environments. First, a Home Environment Service Knowledge Management System is proposed, which is based...... on the knowledge implemented by ontology and uses the inference function of reasoner to find out available software services according to household requests. Second, this paper provides a concrete methodology to exploit and acquire conflict-free information from ontology knowledge by using a reasoner. At last......, a strategy of calculating the sequence of service dependency hierarchy is proposed by this paper....

  17. Knowledge management during decommissioning of Chornobyl NPP

    International Nuclear Information System (INIS)

    Gora, A.D.; Kuchinskij, V.K.; Stel'makh, D.A.; Tsivun, T.A.

    2010-01-01

    The article deals with issues on knowledge management during decommissioning by the example of the Chornobyl NPP. This includes how the duration of decommissioning stage, change in organization goal and final state of the site influence on human resources and knowledge management system. The main attention is focused on human assets and intellectual strength of Chornobyl NPP. Mathematical dependencies are proposed to substantiate numerical values. An analysis is given for the current situation, and forecast estimates for values dynamics is performed. The conclusion gives solutions on providing experienced staff in the future.

  18. Knowledge Management: Individual versus organizational learning

    Directory of Open Access Journals (Sweden)

    Noemí Martínez Caraballo

    2007-07-01

    Full Text Available During the last two decades, there has been a profusion of articles dealing with the topics organizational learning and knowledge management, on the academic and managerial side. For this reason, the present paper is focused on further analysing these concepts. In particular, the purpose is studying the link between individual and organizational learning, taking into account the literature about knowledge management, and trying to establish the application field and the intersection of them. Finally, it is pursued to point out several managerial implications for the companies that must have in consideration that individual and organizational learning are two phenomena different but indissolubly united

  19. Managing Knowledge Performance: Testing the Components of a Knowledge Management System on Organizational Performance

    Science.gov (United States)

    Cho, Taejun; Korte, Russell

    2014-01-01

    The main purpose of the current study is to validate the framework of knowledge management (KM) capabilities created by Gold ("Towards a theory of organizational knowledge management capabilities." Doctoral dissertation, University of North Carolina, Chapel Hill) 2001) in a study of South Korean companies. However, the original framework…

  20. Knowledge management strategies: Enhancing knowledge transfer to clinicians and patients.

    Science.gov (United States)

    Roemer, Lorrie K; Rocha, Roberto A; Del Fiol, Guilherme; Bradshaw, Richard L; Hanna, Timothy P; Hulse, Nathan C

    2006-01-01

    At Intermountain Healthcare (Intermountain), executive clinical content experts are responsible for disseminating consistent evidence-based clinical content throughout the enterprise at the point-of-care. With a paper-based system it was difficult to ensure that current information was received and was being used in practice. With electronic information systems multiple applications were supplying similar, but different, vendor-licensed and locally-developed content. These issues influenced the consistency of clinical practice within the enterprise, jeopardized patient and clinician safety, and exposed the enterprise and its employees to potential financial penalties. In response to these issues Intermountain is developing a knowledge management infrastructure providing tools and services to support clinical content development, deployment, maintenance, and communication. The Intermountain knowledge management philosophy includes strategies guiding clinicians and consumers of health information to relevant best practice information with the intention of changing behaviors. This paper presents three case studies describing different information management problems identified within Intermountain, methods used to solve the problems, implementation challenges, and the current status of each project.

  1. Use of a Knowledge Management System in Waste Management Projects

    International Nuclear Information System (INIS)

    Gruendler, D.; Boetsch, W.U.; Holzhauer, U.; Nies, R.A.

    2006-01-01

    In Germany the knowledge management system 'WasteInfo' about waste management and disposal issues has been developed and implemented. Beneficiaries of 'WasteInfo' are official decision makers having access to a large information pool. The information pool is fed by experts, so called authors This means compiling of information, evaluation and assigning of appropriate properties (metadata) to this information. The knowledge management system 'WasteInfo' has been introduced at the WM04, the operation of 'WasteInfo' at the WM05. The recent contribution describes the additional advantage of the KMS being used as a tool for the dealing with waste management projects. This specific aspect will be demonstrated using a project concerning a comparative analysis of the implementation of repositories in six countries using nuclear power as examples: The information of 'WasteInfo' is assigned to categories and structured according to its origin and type of publication. To use 'WasteInfo' as a tool for the processing the projects, a suitable set of categories has to be developed for each project. Apart from technical and scientific aspects, the selected project deals with repository strategies and policies in various countries, with the roles of applicants and authorities in licensing procedures, with safety philosophy and with socio-economic concerns. This new point of view has to be modelled in the categories. Similar to this, new sources of information such as local and regional dailies or particular web-sites have to be taken into consideration. In this way 'WasteInfo' represents an open document which reflects the current status of the respective repository policy in several countries. Information with particular meaning for the German repository planning is marked and by this may influence the German strategy. (authors)

  2. Emergency nurses' knowledge of pain management principles.

    Science.gov (United States)

    Tanabe, P; Buschmann, M

    2000-08-01

    The purpose of this study was to determine areas of emergency nurses' knowledge deficit regarding pain management, and to identify barriers to pain management as perceived by emergency nurses. Data were collected anonymously in a mail survey using a 52-item knowledge questionnaire addressing pain management principles and asking emergency nurses (Illinois Emergency Nurses Association members) to rate various barriers as to how often they affect their practice. Questionnaires were mailed to all Illinois ENA members (n = 1000). Three hundred five emergency nurses' questionnaires were returned. A significant deficit existed on 2 domains of knowledge: understanding of the terms "addiction," "tolerance," and "dependence"; and knowledge of various pharmacologic analgesic principles. Nurses with a master's degree or higher, or those who attended a 1-day seminar on pain management, achieved statistically significantly higher scores. The 2 barriers identified by emergency nurses as the most common were the inability to administer medication until a diagnosis is made (53%), and inadequate assessment of pain and pain relief (48%) (the percentage indicates how often the emergency nurses believed the barrier was present in their practice). The data indicate that emergency nurses may not have a good understanding of the management of pain with drugs, or of such issues as risk of addiction.

  3. Intelligent management in the knowledge economy

    DEFF Research Database (Denmark)

    Junghagen, Sven; Linderoth, Henrik

    The knowledge economy is a notion that has been used, since the 1990s, to describe a new economic order perceived by scholars and practitioners. The authors argue that this order, triggered by new information and communication technologies, has resulted in a different set of challenges...... for effective management of the contemporary firm. Knowledge will play an important role in managing these challenges, with the onus being on new hardware and software as much as how businesses can be organized with regard to relationships with customers and suppliers. This volume shows how "intelligent...... management will be the key to how internal operations can be organized, in order to take advantage of opportunities brought about by new technologies. This change in management is discussed throughout the book from a wide array of perspectives ranging from contextual and philosophical aspects, through tools...

  4. Analisis Knowledge Management System Pada STMIK Mitra Lampung

    OpenAIRE

    Winarko, Triyugo

    2014-01-01

    Knowledge is information that is contextual, relevant and actionable. Knowledge differs from data or information because knowledge is only found in one's thinking. For that we need the knowledge that knowledge management can be an "intangible assets" that can be managed and utilized by many people. STMIK Mitra Lampung is a college with a wealth of knowledge on each personal well yet manageable, so that the knowledge management is expected to be "intangible assets" that can play its role optim...

  5. A new paradigm of knowledge management

    African Journals Online (AJOL)

    kirstam

    (R&D) flow of innovations, or the flow of knowledge needed to develop new ...... emergent effects that are not inherently related to the behaviour of individuals within ..... Genetic algorithms (GAs) are computational models of the evolution.

  6. Knowledge Loss: Managing Local Knowledge in Rural Uzbekistan

    OpenAIRE

    Wall, Caleb; Evers, Hans-Dieter

    2006-01-01

    Knowledge loss is not a remote phenomenon, unique to one knowledge system. Rather we argue that the loss of knowledge is an issue for other knowledge systems as well. Knowledge loss is certainly a concern for anthropologists working on indigenous knowledge, fearful of ‘losing’ indigenous knowledge entirely as a result of modernisation (cf. Cox, 2000). Equally, staff movements within the corporate world probably lead to a large amount of knowledge displacement, yet staff (and thus knowledge) r...

  7. The role of knowledge management tools in supporting sustainable forest management

    OpenAIRE

    Vacik, H.; Torresan, C.; Hujala, T.; Khadka, C.; Reynolds, K.

    2013-01-01

    Aim of study: Knowledge Management (KM) tools facilitate the implementation of knowledge processes by identifying, creating, structuring, and sharing knowledge through use of information technology in order to improve decision-making. In this contribution, we review the way in which KM tools and techniques are used in forest management, and categorize a selected set of them according to their contribution to support decision makers in the phases of problem identification, problem modelling, a...

  8. Specific Type of Knowledge Map: Mathematical Model

    OpenAIRE

    Milan, Houška; Martina, Beránková

    2005-01-01

    The article deals with relationships between mathematical models and knowledge maps. The goal of the article is to suggest how to use the mathematical model as a knowledge map and/or as a part (esp. the inference mechanism) of the knowledge system. The results are demonstrated on the case study, when the knowledge from a story is expressed by mathematical model. The model is used for both knowledge warehousing and inferencing new artificially derived knowledge.

  9. BODIES OF KNOWLEDGE IN PROJECT MANAGEMENT AND PROJECT QUALITY MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Tamara Gvozdenovic

    2008-03-01

    Full Text Available One of the main trends is standardization of project management. Some of the most important bodies of knowledge in project management, which were created by professional associations for project management are given in this paper. The main of the project management, apart from minimization of time, resources and costs, is to finish the project in the required quality, i.e. it is very important during the whole process of project management to provide realizing the project without any deviations from the previously set quality standards. Basic processes of project quality management are: quality planning, quality assurance and quality control.

  10. A framework for managing customer knowledge in retail industry

    Directory of Open Access Journals (Sweden)

    Sourav Mukherji

    2012-06-01

    Full Text Available Customer knowledge can be a critical source of competitive advantage in retail business. In this theoretical paper, three sources of customer knowledge are identified in the retail environment, namely customer transactions, customer interactions and customer communities of practice. Lessons for managing these three types of knowledge are derived from knowledge management practices of knowledge intensive service industries such as management consulting and software development. Finally, a decision model premised on consumer behaviour and purchase characteristics is proposed. The model would enable retailers to focus their knowledge management efforts to leverage the potential of customer knowledge for both productivity benefits and product innovation.

  11. Nuclear knowledge and information management in Croatia

    International Nuclear Information System (INIS)

    Pleslic, S.; Novosel, N.

    2004-01-01

    Since the IAEA was authorized for exchange of technical and scientific information on peaceful uses of atomic energy, it established INIS in 1970 as an international bibliographic database in nuclear field and in nuclear related areas. All Member States, which are at different levels of technological development, could derive benefits from INIS output products and get the support from the IAEA in systematic knowledge preservation and information exchange. Intention is the transferring of practical experience to the younger generation and the archiving of important information. Croatia is successfully involved in activities in knowledge and information management from 1994 when joined INIS. Accumulation of knowledge including technical information in databases and documents, and knowledge of scientists, engineers, researchers and technicians is base for the use of nuclear technology. Nuclear knowledge and information exchange are important for process of decision-making. Thanks to development and application of new information technologies within INIS information management framework, Members improve the collection, production and dissemination of nuclear knowledge and information. (author)

  12. Local Ecological Knowledge and Community- based Management ...

    African Journals Online (AJOL)

    knowledge has been used in the management of wildlife resources in the two areas. ... Union for Conservation of Nature (IUCN), the United Nations Environment ..... In general, it is believed that cutting down trees will disturb the pattern of rainfall. ... determine and monitor animal distribution in the Luangwa GMA and the ...

  13. Overcoming Learning Barriers through Knowledge Management

    Science.gov (United States)

    Dror, Itiel E.; Makany, Tamas; Kemp, Jonathan

    2011-01-01

    The ability to learn highly depends on how knowledge is managed. Specifically, different techniques for note-taking utilize different cognitive processes and strategies. In this paper, we compared dyslexic and control participants when using linear and non-linear note-taking. All our participants were professionals working in the banking and…

  14. Power/knowledge and natural resource management

    NARCIS (Netherlands)

    Assche, Van Kristof; Beunen, Raoul; Duineveld, Martijn; Gruezmacher, Monica

    2017-01-01

    In this paper, we present a conceptual framework extending Foucaultian insights on the relations between power and knowledge to link up with current insights into studies of natural resource management (NRM) and more broadly environmental studies. We classify discourses in NRM according to

  15. Improving Knowledge Management and Utilization of Research ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    Improving Knowledge Management and Utilization of Research Results in Ecohealth Projects. This study brings together lead investigators from 11 past and ongoing Ecohealth projects across Latin America who are interested in achieving better development outcomes guided by research results. Their collective ...

  16. Investigating the relationship between knowledge management and ...

    African Journals Online (AJOL)

    The purpose of current study is to investigate the relationship between knowledge management and employees' empowerment in Agriculture Bank of Tehran Province. Method is descriptive-survey and correlation type. Statistical population of the research is all employees of Agriculture Bank in Tehran that are 2800 ...

  17. Knowledge Management for Sustainable Development: The Case ...

    African Journals Online (AJOL)

    This paper seeks to demonstrate that knowledge management (KM) is a function of sustainable development (SD). The authors define the two concepts and discuss both the factors that make for successful SD process and the challenges that characterize KM. The conclusion reached is hat KM is emerging as a powerful ...

  18. Knowledge management: processes and systems | Igbinovia ...

    African Journals Online (AJOL)

    Information Impact: Journal of Information and Knowledge Management. Journal Home · ABOUT THIS JOURNAL · Advanced Search · Current Issue · Archives · Journal Home > Vol 8, No 3 (2017) >. Log in or Register to get access to full text downloads.

  19. Bringing knowledge management into an engineering curriculum ...

    African Journals Online (AJOL)

    The use of effective knowledge management is becoming an essential part of technical development projects in order to enable developers to handle the growing complexity of these projects. In this article we discuss an innovative approach to address this concern from the perspective of an undergraduate engineering ...

  20. Bringing Knowledge Management into an Engineering Curriculum

    Science.gov (United States)

    Winberg, S. L.; Schach, S. R.; Inggs, M. R.

    2007-01-01

    The use of effective knowledge management is becoming an essential part of technical development projects in order to enable developers to handle the growing complexity of these projects. In this article we discuss an innovative approach to address this concern from the perspective of an undergraduate engineering curriculum. Instead of adding…

  1. Postoperative Pain Management: Clinicians' Knowledge and ...

    African Journals Online (AJOL)

    Postoperative Pain Management: Clinicians' Knowledge and Practices on Assessment and Measurement at Moi Teaching and Referral Hospital. ... A standardized questionnaire was administered to 236 hospital – based clinicians including medical doctors, nurses and clinical officers. The questionnaire consisted of ...

  2. Knowledge management performance methodology regarding manufacturing organizations

    Science.gov (United States)

    Istrate, C.; Herghiligiu, I. V.

    2016-08-01

    The current business situation is extremely complicated. Business must adapt to the changes in order (a) to survive on the increasingly dynamic markets, (b) to meet customers’ new request for complex, customized and innovative products. In modern manufacturing organizations it can be seen a substantial improvement regarding the management of knowledge. This occurs due to the fact that organizations realized that knowledge and an efficient management of knowledge generates the highest value. Even it could be said that the manufacturing organizations were and are the biggest beneficiary of KM science. Knowledge management performance (KMP) evaluation in manufacturing organizations can be considered as extremely important because without measuring it, they are unable to properly assess (a) what goals, targets and activities must have continuity, (b) what must be improved and (c) what must be completed. Therefore a proper KM will generate multiple competitive advantages for organizations. This paper presents a developed methodological framework regarding the KMP importance regarding manufacturing organizations. This methodological framework was developed using as research methods: bibliographical research and a panel of specialists. The purpose of this paper is to improve the evaluation process of KMP and to provide a viable tool for manufacturing organizations managers.

  3. Knowledge Systems and Natural Resources: Management, Policy ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    2007-10-31

    Oct 31, 2007 ... Knowledge Systems and Natural Resources is a unique collection of case studies from Nepal. ... and students of social and political sciences and natural resource management. ... Nepal and founding Editor of the Journal of Forest and Livelihood. ... Ideas from the global climate change hotspot research.

  4. Nuclear knowledge management strategies in Canada

    International Nuclear Information System (INIS)

    Torgerson, D.F.; Aly, A.M.M.; Shalaby, B.

    2004-01-01

    An effective knowledge management strategy must encompass three basic elements; a sound resource management and training strategy to maintain nuclear competency in the face of accelerated retirements of current generation of experts and the development of advanced products, effective engineering tools to preserve the current technology and design basis and effective information management systems to facilitate pooling and sharing of information amongst different entities. The Canadian Nuclear Industry and its regulatory agency, the Canadian Nuclear Safety Commission (CNSC) recognized the importance of nuclear knowledge management and have already implemented a number of initiatives, in order to maintain competency, capture and preserve existing knowledge, advance the nuclear technology, develop future nuclear workers and maintain a critical R and D capability. The paper describes activities and initiatives undertaken or in progress in Canada in order to ensure a smooth transition of nuclear knowledge to the next generation of nuclear workers. Although this paper intends to address the Canadian scene in general, special emphasis will be placed on activities currently underway at Atomic Energy of Canada Limited (AECL) as the design authority and guardian of the CANDU technology. (author)

  5. Knowledge Management in Health Technology SMEs.

    Science.gov (United States)

    Huusko, Juhamatti; Kuusisto-Niemi, Sirpa; Saranto, Kaija

    2017-01-01

    The purpose of this study was to examine knowledge management's (KM) role in small and medium-sized (SMEs) health technology enterprises, which employ fewer than 250 employees. In this study, KM is understood as the ability to achieve competitive advantage by utilizing management knowledge and making it profitable. The health technology enterprises use modern technology to resolve health-related issues. The research data was acquired from Finnish health technology SMEs. The questionnaire was sent to 140 enterprises, generating 25 responses, or a 17.9% response rate. According to the results, health technology enterprises have not adopted KM concepts, nor do they have the necessary resources to do so. SMEs' KM use is informal: information is transferred informally through human interaction, rather than through information systems. In the SMEs, KM is not perceived as important, although it is seen as associated with the enterprise's financial performance through the potential in making the knowledge profitable.

  6. Knowledge management for modelling nuclear power plants control in incidental and accidental states; Application de la systemique a la conception d`un modele de conduite en mode degrade d`une centrale nucleaire

    Energy Technology Data Exchange (ETDEWEB)

    MIllerat, P

    1996-11-01

    A knowledge model uses different techniques of complex systems management. Progress realised in the computer representation of links between different documents allows us to design a software facilitating the comprehension of the model built. This model is a qualitative model of the operators` behaviour in nuclear power plant accidental control. This model concerned three topics closely linked together. The first gives a description of every physical phenomena implied the application of the State-oriented Approach (APE in French) procedures. It`s referred as model of process. The second gives a description of every activities used by the operators` team to manage all thermohydraulic incidents and accidents. It`s a functional model also referred as tasks model. The quality of the method, based on the Systems` Science, capitalized a know-how simply transferable to design a new software on industrial process to support the operators. (author). 10 refs.

  7. Knowledge-Centric Technical Support Organization (TSO) Using Process Oriented Knowledge Management Approach

    International Nuclear Information System (INIS)

    Mohamad Safuan Sulaiman; Siti Nurbahyah Hamdan; Mohd Dzul Aiman Aslan

    2014-01-01

    In the United States of America, Process Oriented Knowledge Management (POKM) Model has been successfully implemented in most of Nuclear Power Plants. This approach has been introduced in Nuclear Knowledge Management program by the IAEA since 2011. Malaysia has involved in the IAEA Coordinated Research Project (CRP) focusing the approach started in 2011. The main objective for Malaysian participation of this project is to support readiness in terms of nuclear technical knowledge by Technical Support Organization (TSO) for Nuclear Power Program. This project has focused on several nuclear technical areas which consist of Public Information (PI), Radiological Impact Assessment (RIA), Nuclear Reactor Technology (NRT), Plant and Prototype Development (PDC) and nuclear knowledge management. This paper articulates the detail POKM approach and project experience in implementing the approach at organizational level. (author)

  8. Collaborating to innovate : effects on customer knowledge management and performance

    OpenAIRE

    Fidel Criado, Pilar; Schlesinger, María Walesska; Cervera Taulet, Amparo

    2015-01-01

    Scholars regard customer knowledge management (CKM) as a strategic resource for businesses to improve innovation, facilitate the detection of new market opportunities, and support long-term customer relationship management. However, literature suffers from a lack of understanding of customer collaboration's role in the innovation process and innovation orientation in CKM. Accordingly, this paper tests a model examining how both variables act as antecedents of CKM. The model also explores CKM ...

  9. The future of technical knowledge management

    International Nuclear Information System (INIS)

    Kang, C.-S.

    2005-01-01

    The sustainable development of nuclear energy can only be achieved by establishing the global nuclear safety regime. The effective management of technical knowledge will become one of the issues and challenges in establishing the global nuclear safety. We have to develop the measures to identify the nature and scope of associated problems and to explore the cooperative international actions to resolve them. The future of its effective management will depend on how to optimize the transfer and deployment of the knowledge as well as how to maintain the knowledge base. In this presentation, two specific topics are discussed: sharing of the knowledge and preservation of the workforce. In sharing the knowledge, topics are assurance of free flow of safety-related R and D information from developed to developing countries and potential imposition of a strong trade agreement between nuclear exporting and importing countries to ensure the safety. In preserving the workforce, topics are development of the knowledge transfer system from this generation to the next like a forum of IYNC, enforcement of regional and international educational systems like ANENT and WNU for workforce development, and exploration of optimal mechanism in using retired workforce. The publication of the world-wide directory of nuclear professionals, aggressive implementation of the youth internship program and introduction of the international professional certification program are also discussed. The reformation of CNS as a more enforcing and binding agreement in keeping the safety along with the introduction of 'Global Nuclear Safety Treaty' could be an excellent mechanism of achieving an effective knowledge management and eventually enforcing the global safety regime. IAEA has always been the corroborator of maintaining high levels of nuclear safety through close international nuclear cooperation. These important roles of IAEA should continue to be emphasized more than ever in order to secure the

  10. Knowledge management in the engineering design environment

    Science.gov (United States)

    Briggs, Hugh C.

    2006-01-01

    The Aerospace and Defense industry is experiencing an increasing loss of knowledge through workforce reductions associated with business consolidation and retirement of senior personnel. Significant effort is being placed on process definition as part of ISO certification and, more recently, CMMI certification. The process knowledge in these efforts represents the simplest of engineering knowledge and many organizations are trying to get senior engineers to write more significant guidelines, best practices and design manuals. A new generation of design software, known as Product Lifecycle Management systems, has many mechanisms for capturing and deploying a wider variety of engineering knowledge than simple process definitions. These hold the promise of significant improvements through reuse of prior designs, codification of practices in workflows, and placement of detailed how-tos at the point of application.

  11. Studi E-Learning Berbasis Knowledge Management Lingkungan Hidup

    Directory of Open Access Journals (Sweden)

    Prasetya Cahya Saputra

    2013-12-01

    Full Text Available National sustainable development needs to take into account the utilization of environmental natural resources for future generations. For the community, environment is a space or a place to stay for that need to be more preserved than utilized. Collaboration between knowledge of environment and preservation with ICT knowledge can be developed into a management system which is environmental knowledge management systems. Approach on the efficiency and effectiveness of ICT, which include variable timing, capacity, relevance,accessibility, flexibility, accuracy and reliability, can be used to explore the success determinants of communitybased environmental conservation as a central participant. Analysis method of this study uses the Core Processof KM consisting knowledge identification, knowledge aqcuition, knowledge development, knowledge sharing and distribution, knowledge utilization, and knowledge retention. Menawhile, the design method uses objectorientedbased approach (OOAD that contains the UML diagrams, followed by evaluation and verification of test results of the e-learning application prototype which will be measured by IT Balanced Scorecard through four perspectives, namely: (1 government contribution; (2 society orientation, (3 excellent operation, (4future orientation. With the formulation of the critical success factors is then developed a virtual learning model, in order to raise public awareness of the importance of environmental preservation. The result is a prototype model of environmental KMS application or e-learning which will be piloted in a few areas, especially in Jabodetabek.

  12. A new paradigm of knowledge management: Crowdsourcing as ...

    African Journals Online (AJOL)

    A new paradigm of knowledge management: Crowdsourcing as emergent research and development. ... Southern African Business Review ... Drawing from knowledge management theory, this paper argues that the knowledge aggregation ...

  13. Knowledge management implementation and the tools utilized in ...

    African Journals Online (AJOL)

    Knowledge management implementation and the tools utilized in healthcare for ... a knowledge driven process and thus knowledge management and the tools to ... health record systems, communities of practice and advanced care planning.

  14. ANALYSIS OF THE KEY ACTIVITIES OF THE LIFE CYCLE OF KNOWLEDGE MANAGEMENT IN THE UNIVERSITY AND DEVELOPMENT OF THE CONCEPTUAL ARCHITECTURE OF THE KNOWLEDGE MANAGEMENT SYSTEM

    Directory of Open Access Journals (Sweden)

    Eugene N. Tcheremsina

    2013-01-01

    Full Text Available This article gives an analysis of the key activities of the life cycle of knowledge management in terms of the features of knowledge management in higher education. Based on the analysis we propose the model of the conceptual architecture of virtual knowledge-space of a university. The proposed model is the basis for the development of kernel intercollegiate virtual knowledge-space, based on cloud technology. 

  15. Relation Analysis of Knowledge Management, Research, and Innovation in University Research Groups

    Directory of Open Access Journals (Sweden)

    Heyder Paez-Logreira

    2016-12-01

    Full Text Available Knowledge is a competitive advantage for companies. Knowledge Management helps to keep this competitiveness. Universities face with challenges in research, innovation and international competitiveness. The purpose of this paper includes studying Knowledge Management Models, and Innovation Models apply to Research Groups of Universities, through an analysis of relation in inter-organizational level. Some researchers and leaders of research groups participated in a survey about knowledge management and innovation. Here we show the relationship between knowledge management, innovation and research, including processes and operations performed by universities around these. We organize the results in three dimensions: Knowledge Management perception, the relationship between Knowledge Management and Innovation, and Strategic Knowledge organization. Too, we identify a generality of good practices, challenges, and limitations on Research Groups for Knowledge Management.

  16. Importance of Knowledge Management in Human Resource Development

    International Nuclear Information System (INIS)

    Pleslic, Sanda

    2014-01-01

    Human resource management and knowledge management: • In human resource management - important to identify crucial knowledge base on which competitiveness of company depends → according this ensure appropriate development of human resources. • Era of so-called knowledge economy - only individual and organizational knowledge could give competitive advantage. • From operational perspective, knowledge management - systematic processes by which an organization identifies, creates, captures, acquires, shares and increase knowledge

  17. Design of Knowledge Management System for Diabetic Complication Diseases

    Science.gov (United States)

    Fiarni, Cut

    2017-01-01

    This paper examines how to develop a Model for Knowledge Management System (KMS) for diabetes complication diseases. People with diabetes have a higher risk of developing a series of serious health problems. Each patient has different condition that could lead to different disease and health problem. But, with the right information, patient could have early detection so the health risk could be minimized and avoided. Hence, the objective of this research is to propose a conceptual framework that integrates social network model, Knowledge Management activities, and content based reasoning (CBR) for designing such a diabetes health and complication disease KMS. The framework indicates that the critical knowledge management activities are in the process to find similar case and the index table for algorithm to fit the framework for the social media. With this framework, KMS developers can work with healthcare provider to easily identify the suitable IT associated with the CBR process when developing a diabetes KMS.

  18. Knowledge management - A key issue for EnBW

    International Nuclear Information System (INIS)

    Zimmer, H.J.

    2007-01-01

    power facilities. Competent and motivated employees, a good safety culture, excellent knowledge management and good organised processes create a solid foundation. This is why knowledge management has been consistently and systematically integrated in the EnBW strategy for a number of years now. Examples for the implementation of knowledge management objectives in the nuclear energy operations of EnBW: 1) Cascading of corporate goals down to the individual company and clear-cut definition and broadly-based communication of the goals on the level of the nuclear generating company to ensure that employees understand the overall context and the key challenges. 2) Far-sighted personnel planning providing for overlaps between outgoing and new incoming employees, measures to promote the willingness to learn etc. 3) Human resource management/Maintenance of personnel levels exceeding official requirements. 4) Cooperation with other German energy supply companies in the creation of a 'nuclear energy expert network' to systematically support and promote the preservation of the nuclear technology infrastructure in the research landscape 5) Implementation of a special knowledge management project in connection with the dismantling of the Obrigheim facility. 6) Implementation of an indicator-based safety management system at all nuclear power plant locations of EnBW. 7) All processes that are key to operation are standardised in the form of a workflow model and documented in an electronic database system; appointment of responsible process officer. 8) Strategic and broadly based ageing management programme. 9) EnBW's nuclear power plants regularly undergo international reviews. (author)

  19. Modeling Guru: Knowledge Base for NASA Modelers

    Science.gov (United States)

    Seablom, M. S.; Wojcik, G. S.; van Aartsen, B. H.

    2009-05-01

    Modeling Guru is an on-line knowledge-sharing resource for anyone involved with or interested in NASA's scientific models or High End Computing (HEC) systems. Developed and maintained by the NASA's Software Integration and Visualization Office (SIVO) and the NASA Center for Computational Sciences (NCCS), Modeling Guru's combined forums and knowledge base for research and collaboration is becoming a repository for the accumulated expertise of NASA's scientific modeling and HEC communities. All NASA modelers and associates are encouraged to participate and provide knowledge about the models and systems so that other users may benefit from their experience. Modeling Guru is divided into a hierarchy of communities, each with its own set forums and knowledge base documents. Current modeling communities include those for space science, land and atmospheric dynamics, atmospheric chemistry, and oceanography. In addition, there are communities focused on NCCS systems, HEC tools and libraries, and programming and scripting languages. Anyone may view most of the content on Modeling Guru (available at http://modelingguru.nasa.gov/), but you must log in to post messages and subscribe to community postings. The site offers a full range of "Web 2.0" features, including discussion forums, "wiki" document generation, document uploading, RSS feeds, search tools, blogs, email notification, and "breadcrumb" links. A discussion (a.k.a. forum "thread") is used to post comments, solicit feedback, or ask questions. If marked as a question, SIVO will monitor the thread, and normally respond within a day. Discussions can include embedded images, tables, and formatting through the use of the Rich Text Editor. Also, the user can add "Tags" to their thread to facilitate later searches. The "knowledge base" is comprised of documents that are used to capture and share expertise with others. The default "wiki" document lets users edit within the browser so others can easily collaborate on the

  20. Knowledge management for nuclear industry operating organizations

    International Nuclear Information System (INIS)

    2006-10-01

    The nuclear energy sector is characterized by lengthy time frames and technical excellence. Early nuclear plants were designed to operate for 40 years but their service life now frequently extends between 50 and 60 years. Decommissioning and decontamination of nuclear plants will also be spread over several years resulting in a life cycle - from cradle to grave - in excess of 100 years, which gives rise to two challenges for the nuclear industry: (1) Retention of existing skills and competencies for a period of over fifty years, particularly in countries where no new nuclear power plants are being planned; and (2) Development of new skills and competencies in the areas of decommissioning and radioactive waste management in many industrialized countries if younger workers cannot continue to be attracted to the nuclear disciplines. As many nuclear experts around the world are retiring, they are taking with them a substantial amount of knowledge and corporate memory. Typically, these retirees are individuals who can answer questions very easily and who possess tacit knowledge never before extracted from them. The loss of such employees who hold knowledge critical to either operations or safety poses a clear internal threat to the safe and reliable operation of nuclear power plants (NPPs). Therefore, the primary challenge of preserving such knowledge is to determine how best to capture tacit knowledge and transfer it to successors. These problems are exacerbated by the deregulation of energy markets around the world. The nuclear industry is now required to reduce its costs dramatically in order to compete with generators that have different technology life cycle profiles. In many countries, government funding has been dramatically reduced or has disappeared altogether while the profit margins of generators have been severely squeezed. The result has been lower electricity prices but also the loss of expertise as a result of downsizing to reduce salary costs, a loss of

  1. Knowledge Pipeline: A Task Oriented Way to Implement Knowledge Management

    International Nuclear Information System (INIS)

    Pan Jiajie

    2014-01-01

    Concept of knowledge pipeline: There are many pipelines named by tasks or business processes in an organization. Knowledge contributors put knowledge to its corresponding pipelines. A maintenance team could keep the knowledge in pipelines clear and valid. Users could get knowledge just like opening a faucet in terms of their tasks or business processes

  2. A Process-Based Knowledge Management System for Schools: A Case Study in Taiwan

    Science.gov (United States)

    Lee, Chi-Lung; Lu, Hsi-Peng; Yang, Chyan; Hou, Huei-Tse

    2010-01-01

    Knowledge management systems, or KMSs, have been widely adopted in business organizations, yet little research exists on the actual integration of the knowledge management model and the application of KMSs in secondary schools. In the present study, the common difficulties and limitations regarding the implementation of knowledge management into…

  3. Successes and Failures of Knowledge Management: An Investigation into Knowledge Management Metrics

    International Nuclear Information System (INIS)

    Liebowitz, J.

    2016-01-01

    Full text: In reviewing the literature and industry reports, a number of organizations have approached KM metrics from a balanced scorecard, intellectual capital (e.g., Skandia’s intellectual capital navigator), activity-based costing, or other borrowed approaches from the accounting and human resources disciplines. Liebowitz in his edited book, Making Cents Out of Knowledge Management (Scarecrow Press, 2008), shows case studies of organizations trying to measure knowledge management success. A few methodologies have examined ways to measure return on knowledge, such as Housel and Bell’s knowledge value-added (KVA) methodology (Housel and Bell, 2001). Liebowitz analyzed over 80 publications on knowledge management metrics, whereby KM metrics can be divided into system measures, output measures, and outcome measures. (author

  4. A collaborative quality improvement model and electronic community of practice to support sepsis management in emergency departments: investigating care harmonization for provincial knowledge translation.

    Science.gov (United States)

    Ho, Kendall; Marsden, Julian; Jarvis-Selinger, Sandra; Novak Lauscher, Helen; Kamal, Noreen; Stenstrom, Rob; Sweet, David; Goldman, Ran D; Innes, Grant

    2012-07-12

    Emergency medicine departments within several organizations are now advocating the adoption of early intervention guidelines for patients with the signs and symptoms of sepsis. This proposed research will lead to a comprehensive understanding of how diverse emergency department (ED) sites across British Columbia (BC), Canada, engage in a quality improvement collaborative to lead to improvements in time-based process measures and clinical outcomes for septic patients in EDs. To address the challenge of sepsis management, in 2007, the BC Ministry of Health began working with emergency health professionals, including health administrators, to establish a provincial ED collaborative: Evidence to Excellence (E2E). The E2E initiative employs the Institute for Healthcare Improvement (IHI) model and is supported by a Web-based community of practice (CoP) in emergency medicine. It aims to (1) support clinicians in accessing and applying evidence to clinical practice in emergency medicine, (2) support system change and clinical process improvement, and (3) develop resources and strategies to facilitate knowledge translation and process improvement. Improving sepsis management is one of the central foci of the E2E initiative. The primary purpose of our research is to investigate whether the application of sepsis management protocols leads to improved time-based process measures and clinical outcomes for patients presenting to EDs with sepsis. Also, we seek to investigate the implementation of sepsis protocols among different EDs. For example: (1) How can sepsis protocols be harmonized among different EDs? (2) What are health professionals' perspectives on interprofessional collaboration with various EDs? and (3) What are the factors affecting the level of success among EDs? Lastly, working in collaboration with the BC Ministry of Health as our policy-maker partner, the research will investigate how the demonstrated efficacy of this research can be applied on a provincial and

  5. KNOWLEDGE SCIENCES AND NANATSUDAKI: A NEW MODEL OF KNOWLEDGE CREATION PROCESSES

    Institute of Scientific and Technical Information of China (English)

    Andrzej P.WIERZBICKI; Yoshiteru NAKAMORI

    2007-01-01

    The paper starts from a discussion of the concepts of knowledge management versus technology management,and the emergence of knowledge sciences.This is followed be a summary of recent results in the theory of knowledge creation.Most of them concern diverse spirals of creative interplay between rational (explicit) and intuitive or emotional (tacit) aspects of knowledge.Some of them concentrate on organizational (market or purpose-oriented) knowledge creation,other describe academic (research-oriented) knowledge creation.The problem addressed in this paper is how to integrate diverse spirals of knowledge creation into a prescriptive or exemplar model that would help to overcome the differences between organizational (market-oriented) and normal academic knowledge creation.As such prescriptive approach,the JAIST Nanatsudaki Model of knowledge creation is proposed.It consists of seven spirals,known from other studies,but integrated in a sequence resulting from the experience of authors in practical management of research activities.Not all of these spirals have to be fully utilized,depending on a particular application,but all of them relate to some essential aspects of either academic or organizational knowledge creation.The paper presents Nanatsudaki Model in detail with comments on consecutive spirals.The results of a survey of opinions about creativity conditions at JAIST indicate the importance of many spirals constituting the Nanatsudaki Model.Directions of further testing the Nanatsudaki Model are indicated.

  6. Knowledge Loss: A Defensive Model In Nuclear Research Organization Memory

    International Nuclear Information System (INIS)

    Mohamad Safuan Bin Sulaiman; Muhd Noor Muhd Yunus

    2013-01-01

    Knowledge is an essential part of research based organization. It should be properly managed to ensure that any pitfalls of knowledge retention due to knowledge loss of both tacit and explicit is mitigated. Audit of the knowledge entities exist in the organization is important to identify the size of critical knowledge. It is very much related to how much know-what, know-how and know-why experts exist in the organization. This study conceptually proposed a defensive model for Nuclear Malaysia's organization memory and application of Knowledge Loss Risk Assessment (KLRA) as an important tool for critical knowledge identification. (author)

  7. Assessing and Managing Knowledge Loss Risk

    International Nuclear Information System (INIS)

    Dermarkar, Fred

    2013-01-01

    Summary: • Sustaining Design Basis Knowledge is a strategic need for long term safe and reliable operation; • Utilities need to manage knowledge in a systematic manner, based on identifying areas of risk, developing and implementing plans to mitigate the risk, and exercising oversight of those plans; • Approaches will differ depending upon organizational functions and needs; • Individual utility efforts are not sufficient: they need to be complemented by a larger scale infrastructure in the academic and research communities; • The Canadian nuclear industry has been collaborating to actively support and expand the academic infrastructure to sustain design basis knowledge; • KM initiatives require constant nurturing for sustainability; • Internationally recognized guidance on Characteristics, Attributes and Best Practices for governmental, industrial and academic contributions to KM is important to sustainability

  8. Nuclear technology and knowledge management in radioprotection

    International Nuclear Information System (INIS)

    Alonso, A.

    2007-01-01

    The cycle of life of nuclear power plant expands along seven well defined phases lasting about a century and therefore employing three successive generations. Each one of such phases is in need of specific knowledge on radiation protection matters. The nuclear moratorium introduced in Spain in 1983 suspended all those activities related to site selection, design and construction of new units and their commissioning. As it does not seem to be prudent to renounce to nuclear energy on a permanent basis, nuclear utilities, engineering and service companies, academic, research and state organizations agencies should establish programmes to recuperate the radiological knowledge and experience, among other subjects, acquired in the interrupted activities. Likewise, those responsible for the operation of nuclear power plants and the follow up activities should also establish knowledge management activities on radiation protection and other subject matters in line with the IAEA recommendations. (Author) 19 refs

  9. Managing nuclear knowledge: A governmental perspective

    International Nuclear Information System (INIS)

    Kakodkar, A.

    2004-01-01

    Governments and industries have different perceptions about knowledge management. Corporate houses limit their vision to 3-5 years, while governments have to plan for decades. The industry works in a competitive environment and has to direct R and D towards customising the existing knowledge base, while governments have to direct R and D towards search for further knowledge. For a higher education programme to succeed, four attributes are very important. These are: the linkage of the higher education programme with frontline research, providing necessary excitement to the young students; the linkage with the society, the industry and national programme; and the matching of the needs of the human resource development programme with the actual requirements. (author)

  10. BOOK REVIEW: Case Studies in Knowledge Management

    Directory of Open Access Journals (Sweden)

    Reviewed by Dr. Adnan BOYACI

    2005-10-01

    Full Text Available 161Case Studies in Knowledge ManagementEdited by Murray JennexHersley: PA: Idea Group, 2005, pp. 372, ISBN 1-59140-352-9Reviewed by Dr. Adnan BOYACIAnadolu UniversityEskişehir-TurkeyKnowledge management (KM as a structured system and the way to the effectiveness isrelatively new field for the contemporary organizations functioning in different andcompetitive domain of public and private sectors in terms of getting optimal effectivenessunderlined by the concepts such as quality, productivity…etc. Because of the growingimportance and the popularity of the KM either as a research topic or specialized coursesubject, a crucial need for understanding, conceptualization and implementation of KM asa system has emerged since the mid 1990’s. In this sense, the book contributes criticallyto fill the gap between theory and implementation as a teaching material.This edited book is published by Idea Group Publishing. The book has twenty chaptersdivided into seven sections. In addition to a section of authors’ biography contributing thebook and an index, there is a preface that the basic terms and key concepts underliningthe cases discussed following chapters, which is explained in a schematized way.Besides the editor, total of 47 authors have contributed to the book. These authors arefrom different countries, academic backgrounds, and institutions. Although approximatelyone third of the authors are from USA, the rest of the authors are from Canada, England,Austria, Germany, Australia, New Zealand, Egypt, Bahrain and China. The authorsrepresent a variety of universities, private companies, and military institutions. Most ofthem have strong professional backgrounds, which help them address the issues bothfrom theoretical and practical perspectives. Contributions of authors having differentbackgrounds and institutions enable the book to have very comprehensive spectrum andthis makes the book attractive practically for those working different sectors

  11. The Evolution of Knowledge Management System(Knowledge Management/Two)

    Institute of Scientific and Technical Information of China (English)

    彭艳坤

    2015-01-01

    <正>Introduction"Knowledge is neither data nor information,though it is related to both,and the differences between these terms are often a matter of degree"(Davenport&Prusak,2000;1).Knowledge Management System(KMS)can be differentiated based on the types of functions,its purposes,and the number of features as well as its chronological development.

  12. Knowledge Management and Organizational Proficiency with NPP

    International Nuclear Information System (INIS)

    Marler, M.

    2016-01-01

    Full text: The pace of new NPP construction, startup, and operation is straining the supply of proficient operators, technicians, and engineers. This technical brief explains an approach implemented by a US nuclear utility to capture and transfer knowledge possessed by proficient workers to new workers using the VISION learning content management system. This approach could also be used to accelerate worker proficiency in new NPP organizations. (author

  13. The Eighth Stage of Information Management: Information Resources Management (IRM) vs. Knowledge Management (KM), and the Chief Information Officer (CIO) vs. the Chief Knowledge Officer (CKO).

    Science.gov (United States)

    Chen, Rui

    1998-01-01

    Describes the characteristics of the transfer point of information management to knowledge management (KM), what information resources management (IRM) does, and compares information and knowledge management and the roles of chief information officer (CIO) and chief knowledge officer (CKO). (PEN)

  14. Nuclear knowledge management system in the regulatory activity

    International Nuclear Information System (INIS)

    Nosovskij, A.V.; Klevtsov, A.L.; Kravchenko, N.A.

    2010-01-01

    Important issues on collection, storage and spread of knowledge among organisation dealing with the use of nuclear technologies, role of close cooperation between enterprises and organizations in developing knowledge management, general requirements for creating a nuclear knowledge management system are considered. Recommendations and the main mechanisms are identified to create the knowledge management system in technical support organizations of the regulatory authority.

  15. Analysis on the Management of College Teachers' Tacit Knowledge

    Science.gov (United States)

    Zhang, Linying; Han, Zhijun

    2008-01-01

    Knowledge management, especially, tacit knowledge management, is a significant guarantee for the sustainable development of universities. The transfer of college teachers' tacit knowledge is the key and difficult point in tacit knowledge management of universities. This paper starts from the existence and application condition of college teachers'…

  16. The Knowledge Management Research of Agricultural Scientific Research Institution

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    Based on the perception of knowledge management from experts specializing in different fields,and experts at home and abroad,the knowledge management of agricultural scientific research institution can build new platform,offer new approach for realization of explicit or tacit knowledge,and promote resilience and innovative ability of scientific research institution.The thesis has introduced functions of knowledge management research of agricultural science.First,it can transform the tacit knowledge into explicit knowledge.Second,it can make all the scientific personnel share knowledge.Third,it is beneficial to the development of prototype system of knowledge management.Fourth,it mainly researches the realization of knowledge management system.Fifth,it can manage the external knowledge via competitive intelligence.Sixth,it can foster talents of knowledge management for agricultural scientific research institution.Seventh,it offers the decision-making service for leaders to manage scientific program.The thesis also discusses the content of knowledge management of agricultural scientific research institution as follows:production and innovation of knowledge;attainment and organizing of knowledge;dissemination and share of knowledge;management of human resources and the construction and management of infrastructure.We have put forward corresponding countermeasures to further reinforce the knowledge management research of agricultural scientific research institution.

  17. A Note on Systems Intelligence in Knowledge Management

    Science.gov (United States)

    Sasaki, Yasuo

    2017-01-01

    Purpose: This paper aims to show that systems intelligence (SI) can be a useful perspective in knowledge management, particularly in the context of the socialization, externalization, combination and internalization (SECI) model. SI is a recently developed systemic concept, a certain kind of human intelligence based on a systems thinking…

  18. Knowledge Management Issues in Academic Libraries in Imo State ...

    African Journals Online (AJOL)

    This paper explored the Knowledge Management (KM) issues in academic libraries. It discussed these issues - types of knowledge and knowledge management practices; the technologies and mechanisms of acquiring; creating; sharing, transferring etc knowledge in the present day knowledge era. It highlighted the ...

  19. The Role of Knowledge Management in E-Business Strategy

    Directory of Open Access Journals (Sweden)

    Ali Khalouei

    2014-09-01

    Full Text Available The purpose of this research is to study the role of knowledge management in building an E-business strategy. In terms of purpose, nature and data collection, the research is respectively an applied, descriptive-survey and field study research. The population of the research consisted of two groups. The first one included 10 experts in the field of knowledge management and E-who determined the validity of the research instrument. In the second stage and to test hypothesizes, 180 usable questionnaires were gathered from people who were related to E-business. In the first stage of the research, the role of knowledge management in implementing each stage of E-business strategy bulling model of Hackbarth and Kettinger, including initiation, diagnosis, strategic choice, and transition, was verified by experts. Then the rate of using knowledge management in building an E-Business strategy by three great Iranian companies was studied. The result of the present research shows that in these three companies, knowledge management has a significant role in all stages of building an E-Business strategy. However, the importance of the mentioned role in each activity and is far different.

  20. Editorial: Collaborative Knowledge Management and E-Learning

    Directory of Open Access Journals (Sweden)

    Helen S. Du

    2011-06-01

    Full Text Available Finding effective ways to collaborate, and to create and share knowledge among people who are connected via disperse networks is one of the most challenging tasks. Many of our traditional learning models and educational systems are not yet ready for new forms of collaboration and knowledge management due to recent technology advancement. To achieve effective education and training, we need to pay attention not only to the technology itself, but also to technology infrastructures, pedagogies, social, and management aspects. This special issue of the KM&EL international journal focuses on recent directions for the alignment of collaborative knowledge management and e-learning, and their rising impact on research and pedagogical practice.

  1. Knowledge management method for knowledge based BWR Core Operation Management System

    Energy Technology Data Exchange (ETDEWEB)

    Wada, Yutaka; Fukuzaki, Takaharu; Kobayashi, Yasuhiro

    1989-03-01

    A knowledge management method is proposed to support an except whose knowledge is stored in a knowledge base in the BWR Core Operation Management System. When the alterations in the operation plans are motivated by the expert after evaluating them, the method attempts to find the knowledge which must be modified and to give the expert guidances. In this way the resultant operation plans are improved by modifying values of referenced data. Using data dependency among data, which are defined and referred during inference, data to be modified are retrieved. In generating modification guidances, data reference and definition procedures are classified by syntactic analysis of knowledge. The modified data values are calculated with a sensitivity between the increment in the data to be modified and the resultant one in the performance of operation plans. The efficiency of the knowledge management by the proposed method, when applied to the knowledge based system including 500 pieces of knowledge for BWR control rod programming, is higher than that for interactive use of existing general purpose editors. (author).

  2. Knowledge management method for knowledge based BWR Core Operation Management System

    International Nuclear Information System (INIS)

    Wada, Yutaka; Fukuzaki, Takaharu; Kobayashi, Yasuhiro

    1989-01-01

    A knowledge management method is proposed to support an except whose knowledge is stored in a knowledge base in the BWR Core Operation Management System. When the alterations in the operation plans are motivated by the expert after evaluating them, the method attempts to find the knowledge which must be modified and to give the expert guidances. In this way the resultant operation plans are improved by modifying values of referenced data. Using data dependency among data, which are defined and referred during inference, data to be modified are retrieved. In generating modification guidances, data reference and definition procedures are classified by syntactic analysis of knowledge. The modified data values are calculated with a sensitivity between the increment in the data to be modified and the resultant one in the performance of operation plans. The efficiency of the knowledge management by the proposed method, when applied to the knowledge based system including 500 pieces of knowledge for BWR control rod programming, is higher than that for interactive use of existing general purpose editors. (author)

  3. Managing nuclear knowledge: A SCK-CEN concern: Status of a practical knowledge management approach

    International Nuclear Information System (INIS)

    Ruyssen, M.L.; Moons, F.; Borgermans, P.

    2004-01-01

    Preserving and enhancing the institutional memory has become a strategic concern for SCK-CEN. Managing the Knowledge Capital is a long term journey, starting from a strategic commitment and integrating various operational projects. Since 2002, several pilot projects in different areas of expertise have been conducted to set up nuclear knowledge repositories and to sustain interactive research communities. Beyond the establishment of a corporate knowledge sharing culture, dedicated web-based portals based on both well established and emerging open source internet technologies ensure the long term persistence of data and the continuous capture of knowledge by providing on-line tools and related QA procedures. (author)

  4. Failures of knowledge production in nuclear power risk management

    International Nuclear Information System (INIS)

    Sanne, Johan M.

    2008-09-01

    Risks are ascribed in processes of knowledge production, where risk objects are defined and measures taken. This knowledge is also the basis for regulatory action. Thus, uncertainties in knowledge production, based upon choices of assumptions, methods, calculations and evidence criteria for reliable data create vulnerabilities for risk management and risk regulation. A recent incident in Swedish nuclear power plant provides an opportunity to develop theories of knowledge production in complex organizations. Knowledge modes within nuclear power can be characterized as either calculated logics where evidence claims need numbers, real time logics based upon subtle signals and tacit knowledge or as policy logics, navigating between internal and external demands for safety, trustworthiness and profit. The plant had neither foreseen the triggering event nor designed the plant to withstand it. I analyze how the plant and the regulator have interpreted the event, its significance and the measures taken to prevent similar events. I also discuss alternative interpretations, lack of knowledge and the generic deficiencies in knowledge production that the event indicates. First, the plant was not as robustly designed as expected. Deficiencies in diversification may have been caused by overconfidence in the reliability of its design. Second, inadequate design was ascribed to various deficient knowledge production processes: original design of the plant, reconstruction or caused by inadequate learning from previous events. The failures in knowledge production were probably caused by insufficient integration of different knowledge processes and limitations in engineering analysis. Knowledge about risks from nuclear power operations is mainly based upon calculations and simulations, not upon real events. But knowledge and design could be improved also without accidents. Control room operators and maintenance staff can provide invaluable knowledge and methods; to improve causal

  5. Failures of knowledge production in nuclear power risk management

    Energy Technology Data Exchange (ETDEWEB)

    Sanne, Johan M.

    2008-09-15

    Risks are ascribed in processes of knowledge production, where risk objects are defined and measures taken. This knowledge is also the basis for regulatory action. Thus, uncertainties in knowledge production, based upon choices of assumptions, methods, calculations and evidence criteria for reliable data create vulnerabilities for risk management and risk regulation. A recent incident in Swedish nuclear power plant provides an opportunity to develop theories of knowledge production in complex organizations. Knowledge modes within nuclear power can be characterized as either calculated logics where evidence claims need numbers, real time logics based upon subtle signals and tacit knowledge or as policy logics, navigating between internal and external demands for safety, trustworthiness and profit. The plant had neither foreseen the triggering event nor designed the plant to withstand it. I analyze how the plant and the regulator have interpreted the event, its significance and the measures taken to prevent similar events. I also discuss alternative interpretations, lack of knowledge and the generic deficiencies in knowledge production that the event indicates. First, the plant was not as robustly designed as expected. Deficiencies in diversification may have been caused by overconfidence in the reliability of its design. Second, inadequate design was ascribed to various deficient knowledge production processes: original design of the plant, reconstruction or caused by inadequate learning from previous events. The failures in knowledge production were probably caused by insufficient integration of different knowledge processes and limitations in engineering analysis. Knowledge about risks from nuclear power operations is mainly based upon calculations and simulations, not upon real events. But knowledge and design could be improved also without accidents. Control room operators and maintenance staff can provide invaluable knowledge and methods; to improve causal

  6. Knowledge Management System in Health & Social Care: Review on 20 Practiced Knowledge Management

    Directory of Open Access Journals (Sweden)

    Muhammad Saiful Ridhwan

    2014-02-01

    Full Text Available The importance of managing medical information has become very critical in the healthcare delivery system. Medical information nowadays are optimized towards serving different areas such as; diagnosing of diseases, planning and administration, treatment and monitoring of patient outcomes, services and costs. This article provides a review into various Health and Social Care systems which encompasses the Knowledge Management value. For analysis, more than 30 systems that are related to Health and Social Care were gathered via Internet research, only 20 of these systems were finally selected based on recent system development and popularity of the system.Keywords: Health Care, Knowledge, Knowledge Management, Social Care, systemdoi:10.12695/ajtm.2013.6.2.4 How to cite this article:Ridhwan, M.S., and Oyefolahan, I.O. (2013. Knowledge Management System in Health & Social Care: Review on 20 Practiced Knowledge Management. The Asian Journal of Technology Management 6 (2: 92-101. Print ISSN: 1978-6956; Online ISSN: 2089-791X. doi:10.12695/ajtm.2013.6.2.4

  7. A multistage decision support framework to guide tree species management under climate change via habitat suitability and colonization models, and a knowledge-based scoring system

    Science.gov (United States)

    Anantha M. Prasad; Louis R. Iverson; Stephen N. Matthews; Matthew P. Peters

    2016-01-01

    Context. No single model can capture the complex species range dynamics under changing climates--hence the need for a combination approach that addresses management concerns. Objective. A multistage approach is illustrated to manage forested landscapes under climate change. We combine a tree species habitat model--DISTRIB II, a species colonization model--SHIFT, and...

  8. Fair process: managing in the knowledge economy.

    Science.gov (United States)

    Kim, W C; Mauborgne, R

    1997-01-01

    Unlike the traditional factors of production--land, labor, and capital--knowledge is a resource that can't be forced out of people. But creating and sharing knowledge is essential to fostering innovation, the key challenge of the knowledge-based economy. To create a climate in which employees volunteer their creativity and expertise, managers need to look beyond the traditional tools at their disposal. They need to build trust. The authors have studied the links between trust, idea sharing, and corporate performance for more than a decade. They have explored the question of why managers of local subsidiaries so often fail to share information with executives at headquarters. They have studied the dynamics of idea sharing in product development teams, joint ventures, supplier partnerships, and corporate transformations. They offer an explanation for why people resist change even when it would benefit them directly. In every case, the decisive factor was what the authors call fair process--fairness in the way a company makes and executes decisions. The elements of fair process are simple: Engage people's input in decisions that directly affect them. Explain why decisions are made the way they are. Make clear what will be expected of employees after the changes are made. Fair process may sound like a soft issue, but it is crucial to building trust and unlocking ideas. Without it, people are apt to withhold their full cooperation and their creativity. The results are costly: ideas that never see daylight and initiatives that are never seized.

  9. THE KNOWLEDGE BASE FOR FISHERIES MANAGEMENT AND ...

    African Journals Online (AJOL)

    spamer

    in this model are in many cases not explicit, but the long-term ... for any particular fishery management case. ... (2) The models and concepts of fisheries biologists are becoming increasingly ...... Indicators of life history strategy: changes in reproductive parameters (age at maturity, time of breeding), lifetime ..... The hospitality.

  10. Investigating the appropriateness of the theory of organisational knowledge creation as a management model for practice-led research

    Directory of Open Access Journals (Sweden)

    Ian R. Marley

    2012-11-01

    Full Text Available Die gepastheid van die teorie van organisatoriese kennisskepping as bestuursmodel vir praktykgeleide navorsing. Hierdie artikel bied ‘n ondersoek na die wyse waarop praktykgeleide navorsingsprojekte met veelvuldige deelnemende praktisyns in die skeppende dissiplines (Grafiese Ontwerp, Kunsgeskiedenis en Skryfkuns soos dit tans onderneem word by die Noordwes-Universiteit se Potchefstroomkampus voordeel kan trek uit die toepassing van ‘n spesifieke bestuursteorie wat gerig is op die skep van kennis. Om hierdie rede word ondersoek ingestel na die teorie van organisatoriese kennisskepping soos gekonseptualiseer deur Nonaka en sy kollegas. Die ondersoek is verder begaan daarmee om ooreenstemmende en gemene aspekte van praktykgeleide navorsing en die teorie van organisatoriese kennisskepping te identifiseer. Die argument wat in hierdie artikel aan die hand gedoen word, is dat die konseptualisering van kennis as ‘n subjektiewe en sosiaal-gekonstrueerde fenomeen sentraal staan tot beide praktykgeleide navorsing en die teorie van organisatoriese kennisskepping. Verder word aangevoer dat die integrasie van ingebedde en eksplisiete kennis ‘n holistiese beskouing van kennis moontlik maak, wat nie bereik sou kon word indien kennis in reduktiewe wetenskaplike terme beskou sou word nie. Voorts word die transdissiplinêre praktykgeleide navorsingsprojek, Oor die einders van die bladsy, ontleed in terme van die SECI kennisgesprekmodusse. Die SECI-model is die rigtinggewende dryfkrag wat die oorgang vanaf ingebedde na eksplisiete kennis bewerkstellig, spesifiek deur sosiale interaksie. Die doel van die Oor die einders van die bladsy-projek was om ‘n uitstalling van kunstenaarsboeke van stapel te stuur – dit sou die beginpunt wees van ‘n kennisproduksieproses. Veertig kunstenaars is genooi om kunstenaarsboeke te skep vir die uitstallings wat in 2010 gehou is te Stellenbosch, Potchefstroom en Johannesburg. Die betrokke kunstenaars is gekies uit

  11. Knowledge and information management for integrated water resource management

    Science.gov (United States)

    Watershed information systems that integrate data and analytical tools are critical enabling technologies to support Integrated Water Resource Management (IWRM) by converting data into information, and information into knowledge. Many factors bring people to the table to participate in an IWRM fra...

  12. Why Knowledge Modeling is Important for Business and for a Danish Terminology and Knowledge Bank

    DEFF Research Database (Denmark)

    Erdman Thomsen, Hanne; Madsen, Bodil Nistrup

    2011-01-01

    Businesses and organizations, including public authorities, have a growing need for organizing and handling large amounts of data. In order to manage complex knowledge, knowledge must be modeled and structured. One very powerful method used for structuring knowledge is the use of ontologies. Busi...... the foundation for a national terminology and knowledge bank. Furthermore, I will briefly introduce our plans for teaching within the field of knowledge modeling at Copenhagen Business School, CBS......., and possibly other languages, so information must be freely retrievable and communicable in several languages. In this paper I will give examples of why knowledge modeling is important for businesses, and why knowledge modeling is a central part of the DanTermBank project, the aim of which is to lay......Businesses and organizations, including public authorities, have a growing need for organizing and handling large amounts of data. In order to manage complex knowledge, knowledge must be modeled and structured. One very powerful method used for structuring knowledge is the use of ontologies...

  13. KNOWLEDGE MANAGEMENT SYSTEM DESIGN AT HUMAN RESOURCES DIVISION

    Directory of Open Access Journals (Sweden)

    Yanti Yanti

    2009-05-01

    Full Text Available The Human Resources Division of a company is a vital division. Most of the time, they perform their work manually, and therefore creating limitations to their capacity. The knowledge contained is very important for human resources development and subsequently for developing the company. In order to manage this knowledge well, the company shall require a knowledge management system. This knowledge management system would be a solution to be used for the company to manage all knowledge contained in that particular division. Phases in designing knowledge managements starts from analyzing knowledge sources of the company, knowledge identification and definition, and determining knowledge goals. Knowledge management systems contain many functions such as collecting, recording and managing the knowledge and sharing this to all related employees easily. The company may also use knowledge management systems to share and inform employees regarding updates of information, news and/or activity regarding the employees themselves. Information from knowledge management systems may also be used by employees to monitor their performance and thereby increasing it. Knowledge management systems may also help employees in their learning activities.Keywords: knowledge management, human resources, employee

  14. Modeling children's early grammatical knowledge

    Science.gov (United States)

    Bannard, Colin; Lieven, Elena; Tomasello, Michael

    2009-01-01

    Theories of grammatical development differ in how much abstract knowledge they attribute to young children. Here, we report a series of experiments using a computational model to evaluate the explanatory power of child grammars based not on abstract rules but on concrete words and phrases and some local abstractions associated with these words and phrases. We use a Bayesian procedure to extract such item-based grammars from transcriptions of 28+ h of each of two children's speech at 2 and 3 years of age. We then use these grammars to parse all of the unique multiword utterances from transcriptions of separate recordings of these same children at each of the two ages. We found that at 2 years of age such a model had good coverage and predictive fit, with the children showing radically limited productivity. Furthermore, adding expert-annotated parts of speech to the induction procedure had little effect on coverage, with the exception of the category of noun. At age 3, the children's productivity sharply increased and the addition of a verb and a noun category markedly improved the model's performance. PMID:19805057

  15. Managing heterogeneous knowledge: A Theory of External Knowledge Integration

    NARCIS (Netherlands)

    Kraaijenbrink, Jeroen; Wijnhoven, Alphonsus B.J.M.

    2008-01-01

    Knowledge integration has been theorised at the levels of organisations and inter-organisational dyads. However, no theory exists yet of the integration of knowledge from an organisation's environment. This paper addresses this void in the literature by presenting a theory of external knowledge

  16. KNOWLEDGE MANAGEMENT STRATEGY TO IMPROVE BUSINESS SECTOR

    Directory of Open Access Journals (Sweden)

    Haradhan Kumar Mohajan

    2017-09-01

    Full Text Available Every organization needs the proper knowledge management (KM strategy for the development of the organization. In the last decades the business environment has changed and recently it becomes more dynamic and more complex. At present KM is valuable not only for individuals, and organizations, but also, for global humanity. So, the directors of the organizations must emphasize on the existing knowledge and try to develop them to achieve the competitive advantage. The purpose of the study is to explore the recent KM practice in the organizations and to show the ways to develop the new KM strategy in future. An attempt has been taken here to apply KM strategy in business performance, business intelligence, and e-business.

  17. KNOWLEDGE MANAGEMENT: AN OVERVIEW OF RESEARCH TRENDS

    Directory of Open Access Journals (Sweden)

    Burcu KÖR

    2017-12-01

    Full Text Available As a young and interdisciplinary field, Knowledge Management (KM holds a crucial role in scientific research and development of knowledge-intensive economies.  This study elaborates on the methods used in previous studies regarding the research trends of KM and their contribution to the discipline by examining the KM literature. The purpose of the study is to determine the current research trends of KM by analysing KM citation classics and examining their characteristics as well as presenting a holistic framework of KM publications from the results of citation analysis. A total of 152 articles published in peer review journals between the years 2010-2014 were analysed. As a result of the analysis, a holistic KM framework was developed in order to contribute to a consensus of KM field. The results of the study reveals that the coverage of KM articles expanded into a broad spectrum of concepts, disciplines and environment.

  18. The New Management in the Knowledge Society

    Directory of Open Access Journals (Sweden)

    Sofia TOTOLICI

    2011-11-01

    Full Text Available As the world struggles to rise from the recent downfall and prevent another financial crisis, which becomes more and more visible for experts all around the world, organizations had to change their way of thinking and designing strategies in order to survive. It has become clearer than ever that the most valuable asset organizations nowadays posses is information, and it is their responsibility to transform it into knowledge and that into innovation so that they could gain the competitive advantage on an ever-changing and more and more selective market. This paper proposes to highlight the changes that took or should have taken place on the management level in the organizations in the context of the knowledge society we all live in.

  19. Models, Metaphors and Symbols for Information and Knowledge Systems

    Directory of Open Access Journals (Sweden)

    David Williams

    2014-01-01

    Full Text Available A literature search indicates that Data, Information and Knowledge continue to be placed into a hierarchical construct where it is considered that information is more valuable than data and that information can be processed into becoming precious knowledge. Wisdom continues to be added to the model to further confuse the issue. This model constrains our ability to think more logically about how and why we develop knowledge management systems to support and enhance knowledge- intensive processes, tasks or projects. This paper seeks to summarise development of the Data-Information-Knowledge-Wisdom hierarchy, explore the extensive criticism of it and present a more logical (and accurate construct for the elements of intellectual capital when developing and managing Knowledge Management Systems.

  20. Fuzzy Dynamic Discrimination Algorithms for Distributed Knowledge Management Systems

    Directory of Open Access Journals (Sweden)

    Vasile MAZILESCU

    2010-12-01

    Full Text Available A reduction of the algorithmic complexity of the fuzzy inference engine has the following property: the inputs (the fuzzy rules and the fuzzy facts can be divided in two parts, one being relatively constant for a long a time (the fuzzy rule or the knowledge model when it is compared to the second part (the fuzzy facts for every inference cycle. The occurrence of certain transformations over the constant part makes sense, in order to decrease the solution procurement time, in the case that the second part varies, but it is known at certain moments in time. The transformations attained in advance are called pre-processing or knowledge compilation. The use of variables in a Business Rule Management System knowledge representation allows factorising knowledge, like in classical knowledge based systems. The language of the first-degree predicates facilitates the formulation of complex knowledge in a rigorous way, imposing appropriate reasoning techniques. It is, thus, necessary to define the description method of fuzzy knowledge, to justify the knowledge exploiting efficiency when the compiling technique is used, to present the inference engine and highlight the functional features of the pattern matching and the state space processes. This paper presents the main results of our project PR356 for designing a compiler for fuzzy knowledge, like Rete compiler, that comprises two main components: a static fuzzy discrimination structure (Fuzzy Unification Tree and the Fuzzy Variables Linking Network. There are also presented the features of the elementary pattern matching process that is based on the compiled structure of fuzzy knowledge. We developed fuzzy discrimination algorithms for Distributed Knowledge Management Systems (DKMSs. The implementations have been elaborated in a prototype system FRCOM (Fuzzy Rule COMpiler.

  1. The Impact of Knowledge Management Practices on Supply Chain Quality Management and Competitive Advantages

    Directory of Open Access Journals (Sweden)

    Azizi Reihaneh

    2016-03-01

    Full Text Available Achieving competitive advantage enables an organization to create a defensible position against its competitors. It also allows organizations to differentiate themselves from competitors. This study aims to investigate impact of knowledge management practices on supply chain quality management and competitive advantage in Alyaf Company, Iran. This research is functional in purpose and data gathering and data analysis is descriptive-correlation. The statistical population is consists of 25 company executives and experts in the supply chain of Alyaf Company; opinions of 68 of its members were used as a selective sample identified by simple random sampling method. Primary data was collected through questionnaire and structural equation modeling was used to assess relationships between variables. The results of structural equation modeling show a positive and significant causal relationship between knowledge management practices and supply chain quality management. Direct relationship between knowledge management and competitive advantage was not confirmed but the relationship between these two variables was confirmed indirectly.

  2. Knowledge models as agents of meaninful learning and knowledge creation.

    OpenAIRE

    Fermín María González García; Jorge Fernando Veloz Ortiz; Iovanna Alejandra Rodríguez Moreno; Luis Efrén Velos Ortiz; Beatriz Guardián Soto; Antoni Ballester Valori

    2013-01-01

    The educational change that pushes the current context requires a shift in the unfortunately predominant positivist-behaviourist model that favours mechanical      memoristic learning, ideal breeding ground for the existence and maintenance of conceptual errors, to another cognitive-constructivist that stimulates meaningful learning to allow students to build and master knowledge, therefore to be more creative and critical. We present here a model of knowledge where students construct new...

  3. Nuclear knowledge management in radioactive waste management programmes

    International Nuclear Information System (INIS)

    Vetere, Claudia L.; Gomiz, Pablo R.; Lavalle, Myriam; Masset, Elvira

    2015-01-01

    In late 2007, the Nuclear Knowledge Management (NKM) group of the Argentine Atomic Energy Commission (CNEA), understanding the need to preserve knowledge related with radioactive waste, formulated the CONRRaD Project with the aim of developing and implementing a sustainable knowledge management system. The CONRRaD Project was highly focused on minimising the loss of radioactive waste management knowledge related to processes and facilities as a consequence of staff ageing and retiring, promoting transfer and preservation so as to ensure that future generations interpret and improve the management of waste, protecting the environment and people's health. The National Programme for Radioactive Waste Management (NPRWM) has the responsibility of maintaining a documented record system to preserve the knowledge that is available and relates to the facilities for radioactive wastes treatment, conditioning, packaging, storing and disposal of low-level radioactive wastes. The STOReR system has been designed with the aim of ensuring traceability through all the steps of radioactive waste management from generation to storage or disposal. Apart from upgrading an application in use since 2001, the new software includes improvements in the inventory calculations according to the current regulations. Basically, the system consists of two applications. One application called PAGE is on the Net and it is available for the producers. These producers are the facilities that generate radioactive waste as a consequence of their normal operation. PAGE enables the producers to access all the services provided by AGE more easily. Not only are producers the users of PAGE, but there are also authorised owners of radioactive sources and devices because AGE provides transitory or permanent storage of these elements. The other application called STOReR is the main one which provides the capabilities needed to support the whole system, such as the databases storage and management. STORe

  4. Information and Knowledge Management at South African Law Firms

    African Journals Online (AJOL)

    In legal practice, information management technologies, for example intranets, ... document and content management systems, case and project management ... knowledge management, law firms, legal practice, information technology, legal ...

  5. Turning Knowledge into Success: The Role of Collaboration in Knowledge Management Implementation

    Science.gov (United States)

    Hizmetli, Handan

    2014-01-01

    This case study describes five phases that a community college went through in developing its use of knowledge management practices to improve their student outcomes and recommends how other colleges can similarly benefit from knowledge management in meeting their goals.

  6. Project Management as a means of knowledge communication for the Information economy

    DEFF Research Database (Denmark)

    Kampf, Constance

    Currently Project Management as a field is understood from an engineering and management perspective as a system of planning, managing and monitoring work processes involved in projects.  The systems focus does not preclude communication as an important element, but it does not synthesize...... communication concepts with project management practices. Understanding Project Management from a communication perspective entails synthesizing key concepts from Knowledge Communication, Knowledge Management and Rhetoric.  From Knowledge Communication, key concepts include Wenger's Communities of Practice...... (1998), Nonaka & Takeuchi´s' SECI model describing the relationship between tacit and explicit knowledge in the context of knowledge creation (1995), and Davenport & Prusak's problematization of knowledge definitions in Working Knowledge (1998, 2000).  From a Knowledge Management Perspective, key...

  7. Gestalteconomy: The economic bases of knowledge management

    International Nuclear Information System (INIS)

    Maisseu, A.

    2006-01-01

    Conventional economic analyses are based on dogmas that are frequently out of phase with reality. It is thus very difficult to introduce technology, technological innovation and technical progress correctly into all the theoretical constructions derived from the application of these principles. The same applies to the consideration of pollution and the depletion of natural resources. These difficult problems, which bedevil the definition of a sustainable development, find no satisfactory answer in these theoretical considerations. The consideration of Gestalteconomy helps to resolve these difficulties, in opening the door to the entrepreneurial practical management of knowledge. (author)

  8. Korean initiatives on nuclear knowledge management

    International Nuclear Information System (INIS)

    Chung, B.-J.; Kim, W.-G.

    2006-01-01

    Korean atomic energy activities have been the vigorous and ever expanding in the peaceful use of atomic energy. However for the last ten-year period, the new recruitments have been drastically reduced. The paper presents the nuclear manpower status in each nuclear related institute, which was surveyed in 2002. The ageing problem appears but is not very serious as a whole. The research institutes show more serious ageing problems compared to the industries. The paper also summarises the initiatives taken by Korean institutes related to the nuclear knowledge management activities with focus on the NtUss (Nuclear Technology Undergraduate Student Society) programme. (author)

  9. Digital transformation and nuclear knowledge management

    International Nuclear Information System (INIS)

    Ruiz M, F. J.

    2017-09-01

    The digital transformations that shape and condition the context in which we move are based on an apparent dichotomy between autonomy and collaboration. From this base and taking advantage of hyper connectivity phenomena, the consequences for the knowledge management in its broadest sense, and its involvement in concepts such as smart planet, are analyzed. This concept determines the evolution of organizations towards intelligent (smart) and opens conceptions that influence, in turn, a redesign of teaching-learning processes in the framework of organizations in accordance with these demands. The future bet of Tecnatom is to respond to the challenges that this situation poses in the nuclear and technological sector. (Author)

  10. Management of nuclear knowledge and education

    International Nuclear Information System (INIS)

    Murogov, V.M.; Kosilov, A.N.; )

    2010-01-01

    The authors believe that preservation of critical knowledge for transferring to the next generation and formation of competencies that would meet the demands of modern nuclear technology must be the basis of nuclear education and training of professional staff for full-scale development of the nuclear industry. It is also necessary to formulate requirements to new competencies, which will help people that possess them address tasks of innovative development of nuclear technologies, and ensure that managers and engineers of all levels possess them. Cooperation (including international) will be vital between state authorities, industrial companies, science and research institutions and higher education to create favourable conditions for nuclear education and professional training [ru

  11. Nuclear knowledge management and preservation in Lithuania

    International Nuclear Information System (INIS)

    Karaliute, R.

    2005-01-01

    Problems of nuclear knowledge management and preservation in Lithuania are presented in the paper. The support provided through bilateral cooperation projects was very important for Lithuania. The main projects implemented in the last 14 years are described in this paper. Lithuania joined INIS (International Nuclear Information System) in 1994 and established its own INIS national centre in the premises of the Ministry of Economy. To educate the public about the processes going on in Ignalina NPP, the information centre of Ignalina NPP was founded. Nuclear and nuclear related education in Lithuania is provided in the Kaunas Technological University. (author)

  12. Business Intelligence & Knowledge Management - Technological Support for Strategic Management in the Knowledge Based Economy

    Directory of Open Access Journals (Sweden)

    Dorel PARASCHIV

    2008-01-01

    Full Text Available The viability and success of modern enterprises are subject to the increasing dynamic of the economic environment, so they need to adjust rapidly their policies and strategies in order to respond to sophistication of competitors, customers and suppliers, globalization of business, international competition. Perhaps the most critical component for success of the modern enterprise is its ability to take advantage of all available information - both internal and external. Making sense of all this information, gaining value and competitive advantage through represents real challenges for the enterprise. The IT solutions designed to address these challenges have been developed in two different approaches: structured data management (Business Intelligence and unstructured content management (Knowledge Management. Integrating Business Intelligence and Knowledge Management in new software applications designated not only to store highly structured data and exploit it in real time but also to interpret the results and communicate them to decision factors provides real technological support for Strategic Management. Integrating Business Intelligence and Knowledge Management in order to respond to the challenges the modern enterprise has to deal with represents not only a "new trend" in IT, but a necessity in the emerging knowledge based economy. These hybrid technologies are already widely known in both scientific and practice communities as Competitive Intelligence. In the end of paper,a competitive datawarehouse design is proposed, in an attempt to apply business intelligence technologies to economic environment analysis making use of romanian public data sources.

  13. Managing knowledge: a technology transfer case study in IEN

    International Nuclear Information System (INIS)

    Pereira, Ana Gabriella Amorim Abreu

    2009-01-01

    Knowledge management is paramount nowadays. In order to enable the members of an organization to deal with their current situations effectively it is mandatory to know and enhance its intellectual capital. Managing the organization knowledge is important to the extent that it allows and reinforce its mission (what we are trying to accomplish?), and performance (how do we deliver the results?). As a result of a knowledge management effort, the organization can create value for itself and for society as a whole. In this paper, we argue that a technology developed at a research institute and transferred to an industry is knowledge to be managed in order to create value, both for the society and for the Institute. In order to manage such knowledge, it is proposed an approach to enhance the value creation potential of a technology transfer. This paper propose an investigation to expand the understanding on how a public research institute and a private firm could introduce their value creation wishes into a technology transfer agreement in a way to reflect and provide the realization of those wishes. It is proposed that, from the identification of the organizations expectations it is possible to infer which agreement attributes will contribute to that value creation and to establish satisfactory agreement configurations. These configurations have the potential to generate those consequences, given that, through the transfer, each organization seeks to increase potential benefits and to reduce potential sacrifices. Supported by exchange flow and value creation models, by the knowledge management and the means-end theory, an approach to increase the value creation potential of a technology transfer is proposed. Evidences from a case study sustain the proposed approach. The case study unity is the Instituto de Engenharia Nuclear, a public research institute. (author)

  14. Waves of Knowledge Management: The Flow between Explicit and Tacit Knowledge

    OpenAIRE

    Roxanne H. Stevens; Joshua Millage; Sondra Clark

    2010-01-01

    Problem statement: Knowledge Management (KM) is often equated with content management. Indeed, robust knowledge management processes include a database; but, information becomes knowledge when it is understood, manipulated and can become tied to a purpose or idea. By equating KM with content management and by equating the purpose of KM with predictability and control, companies may inadvertently de-emphasize knowledge creation and transfer. To keep pace with global market dynamics, an explici...

  15. Towards a People-Oriented Knowledge Management Environment

    NARCIS (Netherlands)

    Dignum, V.

    2000-01-01

    In this preliminary report we present ongoing research on intelligent knowledge management (KM) environments supporting communication in a virtual environment. An agent community handles the interaction between knowledge sources of different degrees of formality and knowledge users and

  16. The Status Quo of Ontology Learning from Unstructured Knowledge Sources for Knowledge Management

    OpenAIRE

    Scheuermann , Andreas; Obermann , Jens

    2012-01-01

    International audience; In the global race for competitive advantage Knowledge Management gains increasing importance for companies. The purposeful and systematic creation, maintenance, and transfer of unstructured knowledge sources demands for advanced Information Technology. Ontologies constitute a basic ingredient of Knowledge Management; thus, ontology learning from unstructured knowledge sources is of particular interest since it bears the potential to bring significant advantages for Kn...

  17. The Roles of Knowledge Management for the Development of Organizations

    OpenAIRE

    Mohajan, Haradhan

    2017-01-01

    Knowledge is the most important factor of production, next to labor, land and capital. It is about managing and sharing knowledge for the development of an organization. In the competitive business world, knowledge management (KM) has become more essential for the sustainable development of organizations. In the 21st century knowledge and KM become the most professional element in many fields of knowledge, such as, education, cognitive science, health, sociology, management science, informati...

  18. The nuclear knowledge management, its present status and tasks

    International Nuclear Information System (INIS)

    Yanagisawa, Kazuaki; Yonezawa, Minoru; Sawada, Tetsuo

    2006-01-01

    Knowledge management can be defined as the integrated, systematic approach to identifying, collecting, maintaining, and sharing knowledge, and enabling the creation of new knowledge in order to achieve the objectives of the organization. Knowledge can be classified into explicit knowledge and tacit knowledge. Due to the aging of nuclear personnel, it is necessary to systematically manage nuclear knowledge within and between the organizations and to smoothly transfer or pass these down to the next generation. World's trend of nuclear knowledge management and its tasks were described referring to topics of its latest international meetings. (T.Tanaka)

  19. The Trilogy of Science: Filling the Knowledge Management Gap with Knowledge Science and Theory

    Science.gov (United States)

    Bates, Anthony Shawn

    2017-01-01

    The international knowledge management field has different ways of investigating, developing, believing, and studying knowledge management. Knowledge management (KM) is distinguished deductively by know-how, and its intangible nature establishes different approaches to KM concepts, practices, and developments. Exploratory research and theoretical…

  20. Knowledge Management Integration into Strategic Human Capital Management Systems

    International Nuclear Information System (INIS)

    Marco, Tony; Heler, David

    2014-01-01

    Leadership model philosophies: • Knowledge is fundamental – share it; • We are in the refueling outage business; • Cost effective does not necessarily mean cheap; • Working efficiently and event free; • Make conscious, informed decisions; • Excellence in Operational Focus; • Operations Leads the Station; • End of Licenses and Beyond 60; • Our Leadership Model - Our future

  1. Designing a fuzzy expert system for selecting knowledge management strategy

    OpenAIRE

    Ameneh Khadivar; Shohreh Nasri Nasr Abadi; Elham Fallah

    2014-01-01

    knowledge management strategy is mentioned as one of the most important success factors for implementing knowledge management. The KM strategy selection is a complex decision that requires consideration of several factors. For evaluation and selection of an appropriate knowledge management strategy in organizations, many factors must be considered. The identified factors and their impact on knowledge management strategy are inherently ambiguous. In this study, an overview of theoretical found...

  2. Knowledge management, health information technology and nurses' work engagement.

    Science.gov (United States)

    Hendriks, Paul H J; Ligthart, Paul E M; Schouteten, Roel L J

    2016-01-01

    Knowledge management (KM) extends the health information technology (HIT) literature by addressing its impact on creating knowledge by sharing and using the knowledge of health care professionals in hospitals. The aim of the study was to provide insight into how HIT affects nurses' explicit and tacit knowledge of their ongoing work processes and work engagement. Data were collected from 74 nurses in four wards of a Dutch hospital via a paper-and-pencil survey using validated measurement instruments. In a quasiexperimental research design, HIT was introduced in the two experimental wards in contrast to the two control wards. At the time of the HIT introduction, a pretest was administered in all four wards and was followed by a posttest after 3 months. Data were analyzed via partial least squares modeling. Generally, nurses' tacit knowledge (i.e., their insight into and their capacity to make sense of the work processes) appears to be a significant and strong predictor of their work engagement. In contrast, nurses' explicit knowledge (i.e., information feedback about patients and tasks) only indirectly affects work engagement via its effect on tacit knowledge. Its effect on work engagement therefore depends on the mediating role of tacit knowledge. Interestingly, introducing HIT significantly affects only nurses' explicit knowledge, not their tacit knowledge or work engagement. Nurses' tacit and explicit knowledge needs to be systematically distinguished when implementing HIT/KM programs to increase work engagement in the workplace. Tacit knowledge (insight into work processes) appears to be pivotal, whereas efforts aimed only at improving available information will not lead to a higher level of work engagement in nurses' work environments.

  3. Outreach: Key to Sustainable Nuclear Knowledge Management

    International Nuclear Information System (INIS)

    Segovia, V.

    2016-01-01

    Full text: With the numerous nuclear power plants being built globally and the prospects for many more, the challenge of the timely availability of a well-prepared, qualified, knowledgeable workforce is a key element in the “critical path” to commissioning these plants. All of these individuals will need quality education and training that is rooted in safety and established in experience. In addition, because many of these new plants are typically being built in developing countries, education, training, recruiting and retaining operations staff can be a significant challenge. Attracting sources of qualified employees for these nuclear power plants in local communities is paramount which implies a strong focus on the science and math education outreach programmes at all levels. This paper will highlight the Nuclear Power Institute’s integration of human resource development outreach strategies, education and training systems, and international cooperation to demonstrate how working in particular with the education sector can not only create interest in future careers in nuclear technology and capture valuable knowledge, but can also build community based support for nuclear power programmes with an emphasis of developing competent workers through education and training, mentoring and apprenticeships. Outreach has also become an important element of all nuclear knowledge management endeavours. (author

  4. Application of Knowledge Management: Pressing questions and practical answers

    Energy Technology Data Exchange (ETDEWEB)

    FROMM-LEWIS,MICHELLE

    2000-02-11

    Sandia National Laboratory are working on ways to increase production using Knowledge Management. Knowledge Management is: finding ways to create, identify, capture, and distribute organizational knowledge to the people who need it; to help information and knowledge flow to the right people at the right time so they can act more efficiently and effectively; recognizing, documenting and distributing explicit knowledge (explicit knowledge is quantifiable and definable, it makes up reports, manuals, instructional materials, etc.) and tacit knowledge (tacit knowledge is doing and performing, it is a combination of experience, hunches, intuition, emotions, and beliefs) in order to improve organizational performance and a systematic approach to find, understand and use knowledge to create value.

  5. Applying a Knowledge Management Taxonomy to Secondary Schools

    Science.gov (United States)

    Thambi, Melinda; O'Toole, Paddy

    2012-01-01

    The purpose of this article is to examine the relevance of a corporate-based taxonomy of knowledge management to secondary schooling. Do the principles of knowledge management from the corporate world translate to the world of education; specifically, secondary schooling? This article examines categories of knowledge management articulated in…

  6. Open Source for Knowledge and Learning Management: Strategies beyond Tools

    Science.gov (United States)

    Lytras, Miltiadis, Ed.; Naeve, Ambjorn, Ed.

    2007-01-01

    In the last years, knowledge and learning management have made a significant impact on the IT research community. "Open Source for Knowledge and Learning Management: Strategies Beyond Tools" presents learning and knowledge management from a point of view where the basic tools and applications are provided by open source technologies.…

  7. A QUALITY SPIRAL FOR KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    GRATIELA DANA BOCA

    2014-07-01

    Full Text Available Management of technology is crucial for all of us. It involves dealing with technical issues across a broad spectrum of functional areas. Recent innovations in the form of total quality management, reengineering work process, flexible manufacturing system have one thing in common serving the customer well thought improved operational efficiency. For instant Total Quality Management advocates emphasize the importance of achieving greater quality and flexibility at lower cost and waste. Technology is forcing organizations to become more competitive at every instance there are innovations taking place. The rapid development of models or prototypes may largely reduce the development cost and the product development cycle. In addition, they can be used in test markets prior to the entry of the product in the final production and commercialization stage. Since it is based on technological changes or improvements, the development of such models or prototypes is usually conducted by technologist, who has no regard for the cost of such a development.

  8. University Students' Meta-Modelling Knowledge

    Science.gov (United States)

    Krell, Moritz; Krüger, Dirk

    2017-01-01

    Background: As one part of scientific meta-knowledge, students' meta-modelling knowledge should be promoted on different educational levels such as primary school, secondary school and university. This study focuses on the assessment of university students' meta-modelling knowledge using a paper-pencil questionnaire. Purpose: The general purpose…

  9. InWiM: knowledge management for insurance medicine.

    Science.gov (United States)

    Bleuer, Juerg P; Bösch, Kurt; Ludwig, Christian A

    2008-01-01

    Suva (Swiss National Accident Insurance Fund) is the most important carrier of obligatory accident insurance in Switzerland. Its services not only comprise insurance but also prevention, case management and rehabilitation. Suva's medical division supports doctors in stationary and ambulatory care with comprehensive case management and with conciliar advice. Two Suva clinics provide stationary rehabilitation. Medicine in general, including insurance medicine, faces the problem of a diversity of opinions about the facts of a case. One of the reasons is a diversity of knowledge. This is the reason why Suva initiated a knowledge management project called InWiM. "InWiM" is the acronym for "Integrierte Wissensbasen der Medizin" which can be translated as "Integrated Knowledge Bases in Medicine". The project is part of an ISO 9001 certification program and comprises the definition and documentation of all processes in the field of knowledge management as well as the development of the underlying ITC infrastructure. The knowledge representation model used for the ICT implementation considers knowledge as a multidimensional network of interlinked units of information. In contrast to the hyperlink technology in the World Wide Web, links between items are bidirectional: the target knows the source of the link. Links are therefore called cross-links. The model allows annotation for the narrative description of the nature of the units of information (e.g. documents) and the cross-links as well. Information retrieval is achieved by means of a full implementation of the MeSH Index, the thesaurus of the United States National Library of Medicine (NLM). As far as the authors are aware, InWiM is currently the only implementation worldwide - with the exception of the NLM and its national representatives - which supports all MeSH features for in-house retrieval.

  10. Knowledge claim evaluation : a fundamental issue for knowledge management

    NARCIS (Netherlands)

    Peters, K.; Maruster, L.; Jorna, R.J.J.M.

    2010-01-01

    Purpose - This paper aims to present a classification of approaches toward knowledge claim evaluation (KCE), which is the process of evaluating and testing knowledge claims in organizations, and to position KCE as a fundamental research issue for KM. Design/methodology/approach - The paper draws

  11. Knowledge Management (KM): a new management paradigm in MINT

    International Nuclear Information System (INIS)

    Amy Hamijah Ab Hamid

    2006-01-01

    Knowledge management (KM) is one of the leading approaches to improve organizational benefits by introducing into an organization a range of specific processes and practices for identifying and capturing knowledge, know-how, expertise and other intellectual properties, and for making such knowledge assets available for transfer and reuse across the organization. This paper identified and compared some of the KM theories, methodologies and best practices from various literatures. It also pointed out the KM Life Cycle and KM Transformation through Organization as a prior case study. This forms the guidelines for MINT, local agencies and overseas conglomerates experiences through some challenges and opportunities identification. As MINT is still in the early stages in doing so, it is important to start small but continuously doing incremental improvement overtime. Finally, an improvement towards KM culture in MINT is proposed referring to the ideas and facts stated above

  12. Relational models for knowledge sharing behavior

    NARCIS (Netherlands)

    Boer, N.I.; Berends, J.J.; Baalen, P.

    2011-01-01

    In this paper we explore the relational dimension of knowledge sharing behavior by proposing a comprehensive theoretical framework for studying knowledge sharing in organizations. This theoretical framework originates from (Fiske, 1991) and (Fiske, 1992) Relational Models Theory (RMT). The RMT

  13. Knowledge Management: Applications for Nuclear Facilities

    International Nuclear Information System (INIS)

    Volkov, Eduard

    2014-01-01

    Critical Knowledge criteria: - lack of key personnel in certain field of knowledge to realize project or fulfill investigation; - perspective for the field of knowledge to be closed or transferred to external organization within next fife years; - irregularity in the work implementation in the field of knowledge; - need of high expertise to implement work; - importance of the developed field of knowledge for the organization to reach goals; - when knowledge is used practically in all compartments of the organization; - possibility to improve the organization activity effectiveness at the expense of knowledge preservation, sharing and use; - high level of risk to lose knowledge because knowledge mediums leave the organization; - danger of unauthorized knowledge use consequence

  14. Adaptive Knowledge Management of Project-Based Learning

    Science.gov (United States)

    Tilchin, Oleg; Kittany, Mohamed

    2016-01-01

    The goal of an approach to Adaptive Knowledge Management (AKM) of project-based learning (PBL) is to intensify subject study through guiding, inducing, and facilitating development knowledge, accountability skills, and collaborative skills of students. Knowledge development is attained by knowledge acquisition, knowledge sharing, and knowledge…

  15. New Technologies for Parliaments Managing Knowledge for Sustaining Democracy

    Directory of Open Access Journals (Sweden)

    Mauro ROMANELLI

    2016-12-01

    Full Text Available Parliaments as information and knowledge-based organizations are embracing the Internet and new technologies of information and communication for coping with the crisis of legitimacy relying on citizens feeling disenchanted about politics. Parliaments as democratic institutions engaging citizens use technology for better managing sources of knowledge and information and developing public policies as result of knowledge sharing and dialogue between public institutions and citizens. Parliaments dealing with an increasing complexity of governing tend to introduce new technologies following an information or knowledge approach to achieve legitimacy as credible institutions encouraging an active participation of citizens, for building a sustainable and democratic path promoting active citizenship. Parliaments sustain democracy by managing knowledge and information, structuring the e-parliament between merely providing a channel for citizens having access to information and developing active communication for engendering a dialogue with citizens to be included and exert influence in the policy process by encouraging participatory models driving the search of knowledge for building policies.

  16. A VIEWPOINT ON THE CURRENT STATE OF KNOWLEDGE MANAGEMENT INSTRUMENTS

    Directory of Open Access Journals (Sweden)

    ANDREEA PAULA DUMITRU

    2011-04-01

    Full Text Available Knowledge management is seeking solutions to harmonize the objectives of organizations of the human group, which need to rationalize, to provide policy makers and to implement. This article aims to provide readers with an introduction to knowledge management basic definitions, theories and concepts such as types of knowledge, the differences between data, information and knowledge, etc, are given. But, why we need a knowledge management ? This article justified the need for companies to focus management efforts on their intangible elements and provides the five enabling conditions for knowledge creation.

  17. An Architecture for Context-Aware Knowledge Flow Management Systems

    OpenAIRE

    Jarrahi, Ali; Kangavari, Mohammad Reza

    2012-01-01

    The organizational knowledge is one of the most important and valuable assets of organizations. In such environment, organizations with broad, specialized and up-to-date knowledge, adequately using knowledge resources, will be more successful than their competitors. For effective use of knowledge, dynamic knowledge flow from the sources to destinations is essential. In this regard, a novel complex concept in knowledge management is the analysis, design and implementation of knowledge flow man...

  18. Managing visitor sites in Svalbard: from a precautionary approach towards knowledge-based management

    Directory of Open Access Journals (Sweden)

    Kirstin Fangel

    2012-05-01

    Full Text Available Increased tourism in the Arctic calls for more knowledge to meet management challenges. This paper reviews existing knowledge of the effects of human use on vegetation, fauna and cultural heritage in Svalbard, and it addresses the need for site-specific knowledge for improved management. This paper draws upon scientific studies, knowledge held by management authorities and local people, the Governor's database on visitors and visited sites and our own data from landing sites we visited. There is a certain level of basic knowledge available, allowing us to roughly grade the vulnerability of sites. However, there is a thorough lack of site-specific data related to the management of single locations or groups of similar locations. Future research needs to address specific on-site challenges in the management of visitor sites. Relevant management models and measures are discussed. We contend that a shift away from a blanket application of the precautionary principle and towards a more integrated, site-specific and evidence-based management plan will contribute to more trusted and reliable, and thereby acceptable among stakeholders, decisions in the management of growing tourism activity in Svalbard.

  19. Knowledge management for assuring high standards in nuclear safety

    International Nuclear Information System (INIS)

    Hahn, L.

    2004-01-01

    The primary incentives for introducing knowledge management in organisations active in the nuclear field are the impending loss of knowledge due to an ageing workforce and the necessity to transfer knowledge to the next generation. However, knowledge management may reach much further, and it is shown that ultimately, the goals of knowledge management are congruent with establishing, maintaining and further developing high standards of safety. Knowledge-based activities to reach these goals are discussed, and examples given for producing, utilising and sharing knowledge in organisations and in national and international networks. (author)

  20. The role of knowledge management in supply chain management: A literature review

    Energy Technology Data Exchange (ETDEWEB)

    Pérez-Salazar, María del Rosario; Lasserre, Alberto Alfonso Aguilar; Cedillo-Campos, Miguel Gastón; González, José Carlos Hernández

    2017-07-01

    The aim of this paper is to examine the state of knowledge management research in supply chain management from three standpoints, methodological approach, supply chain management area, and knowledge management processes. Design/methodology/approach: To achieve this, a systematic review is conducted over the period 2000-2014 on the basis of a qualitative content analysis. Findings: Major results showed that knowledge management can be viewed as a leverage mechanism for: (i) supply chain integration; (ii) the enhancement of intra and inter-relations across the supply chain; (iii) supply chain strategy alignment; and (iv) the reinforcement of knowledge transfer in product development. Some supply chain management areas such as reverse logistics, inventory management, forecasting/demand planning, outsourcing, and risk management have been explored only to some extent. Furthermore, knowledge transfer is being studied in the majority of the articles, mainly by both case study and survey approach; mathematical models and simulation techniques are used in very limited articles. Findings concerning theoretical perspectives and managerial issues are also described. Research limitations/implications: The limitation of our study encompasses the aspects of search period (2000-2014), selection of search databases (Web of Science and SCOPUS and language selection (English). Practical implications: The exhibition of the KM processes within the SC context may help practitioners and managers interested in implementing KM initiatives to replicate the methodologies in order to increase the possibilities of a successful KM adoption. Originality/value: The systematic review will contribute to the understanding of the present state of research in the knowledge management theory, with focus on the supply chain, as there are no state-of-knowledge studies that report a systematic literature review approach.

  1. The role of knowledge management in supply chain management: A literature review

    International Nuclear Information System (INIS)

    Pérez-Salazar, María del Rosario; Lasserre, Alberto Alfonso Aguilar; Cedillo-Campos, Miguel Gastón; González, José Carlos Hernández

    2017-01-01

    The aim of this paper is to examine the state of knowledge management research in supply chain management from three standpoints, methodological approach, supply chain management area, and knowledge management processes. Design/methodology/approach: To achieve this, a systematic review is conducted over the period 2000-2014 on the basis of a qualitative content analysis. Findings: Major results showed that knowledge management can be viewed as a leverage mechanism for: (i) supply chain integration; (ii) the enhancement of intra and inter-relations across the supply chain; (iii) supply chain strategy alignment; and (iv) the reinforcement of knowledge transfer in product development. Some supply chain management areas such as reverse logistics, inventory management, forecasting/demand planning, outsourcing, and risk management have been explored only to some extent. Furthermore, knowledge transfer is being studied in the majority of the articles, mainly by both case study and survey approach; mathematical models and simulation techniques are used in very limited articles. Findings concerning theoretical perspectives and managerial issues are also described. Research limitations/implications: The limitation of our study encompasses the aspects of search period (2000-2014), selection of search databases (Web of Science and SCOPUS and language selection (English). Practical implications: The exhibition of the KM processes within the SC context may help practitioners and managers interested in implementing KM initiatives to replicate the methodologies in order to increase the possibilities of a successful KM adoption. Originality/value: The systematic review will contribute to the understanding of the present state of research in the knowledge management theory, with focus on the supply chain, as there are no state-of-knowledge studies that report a systematic literature review approach.

  2. The role of knowledge management in supply chain management: A literature review

    Directory of Open Access Journals (Sweden)

    María del Rosario Pérez-Salazar

    2017-10-01

    Full Text Available Purpose: The aim of this paper is to examine the state of knowledge management research in supply chain management from three standpoints, methodological approach, supply chain management area, and knowledge management processes. Design/methodology/approach: To achieve this, a systematic review is conducted over the period 2000-2014 on the basis of a qualitative content analysis. Findings: Major results showed that knowledge management can be viewed as a leverage mechanism for: (i supply chain integration; (ii the enhancement of intra and inter-relations across the supply chain; (iii supply chain strategy alignment; and (iv the reinforcement of knowledge transfer in product development. Some supply chain management areas such as reverse logistics, inventory management, forecasting/demand planning, outsourcing, and risk management have been explored only to some extent. Furthermore, knowledge transfer is being studied in the majority of the articles, mainly by both case study and survey approach; mathematical models and simulation techniques are used in very limited articles. Findings concerning theoretical perspectives and managerial issues are also described. Research limitations/implications: The limitation of our study encompasses the aspects of search period (2000-2014, selection of search databases (Web of Science and SCOPUS and language selection (English. Practical implications: The exhibition of the KM processes within the SC context may help practitioners and managers interested in implementing KM initiatives to replicate the methodologies in order to increase the possibilities of a successful KM adoption. Originality/value: The systematic review will contribute to the understanding of the present state of research in the knowledge management theory, with focus on the supply chain, as there are no state-of-knowledge studies that report a systematic literature review approach.

  3. Knowledge Mangement and Management of Working-life

    DEFF Research Database (Denmark)

    Ipsen, Christine

    2003-01-01

    Knowledge Management and the Management of Working Life Research paper – case study Oral presentation Keywords: Knowledge work, knowledge management, working life and knowledge-intensive companies. A single case study has indicated that there is a clear connection between the organizational work......, managerial style and the working environment in knowledge-intensive companies. Furthermore the study indicates that the knowledge-workers only to a limited extent use the formalised working environment–system. Instead current issues are dealt with in a more informal manner. A subsequent systematic search...... on the working conditions within the practice of Knowledge Management, and the organizing of the knowledge work. The overall objective is to analyse the possibilities for knowledge-intensive companies to integrate working environment management and ensure improved working conditions. The methodology employed...

  4. Knowledge management in a project-oriented organization

    DEFF Research Database (Denmark)

    Christensen, Karina

    2003-01-01

    Knowledge management is seen as a metaphorical perspective on management where the managerial focus depends on the epistemological standpoint taken. An identification of three epistemological perspectives accommodates the main body of literature on knowledge management: an artifact oriented...... epistemology that focuses on explicit knowledge, a process oriented epistemology focusing on both tacit and explicit knowledge and the interaction of these types of knowledge and an autopoietic epistemology where knowledge basically always has a tacit dimension. Based on a study of knowledge management...... in the Danish company Crisplant, the paper shos how the three epistemologies bring different aspects of managerial practice forward. By comparing the characteristics of knowledge, the nature of knowledge management activities, how konwledge is created and share it is concluded that awareness of the implications...

  5. Knowledge Modelling for a Hotel Recommendation System

    OpenAIRE

    B. A. Gobin; R. K. Subramanian

    2007-01-01

    Knowledge modelling, a main activity for the development of Knowledge Based Systems, have no set standards and are mostly done in an ad hoc way. There is a lack of support for the transition from abstract level to implementation. In this paper, a methodology for the development of the knowledge model, which is inspired by both Software and Knowledge Engineering, is proposed. Use of UML which is the de-facto standard for modelling in the software engineering arena is explored for knowledge mod...

  6. Safety and Mission Assurance Knowledge Management Retention: Managing Knowledge for Successful Mission Operations

    Science.gov (United States)

    Johnson, Teresa A.

    2006-01-01

    Knowledge Management is a proactive pursuit for the future success of any large organization faced with the imminent possibility that their senior managers/engineers with gained experiences and lessons learned plan to retire in the near term. Safety and Mission Assurance (S&MA) is proactively pursuing unique mechanism to ensure knowledge learned is retained and lessons learned captured and documented. Knowledge Capture Event/Activities/Management helps to provide a gateway between future retirees and our next generation of managers/engineers. S&MA hosted two Knowledge Capture Events during 2005 featuring three of its retiring fellows (Axel Larsen, Dave Whittle and Gary Johnson). The first Knowledge Capture Event February 24, 2005 focused on two Safety and Mission Assurance Safety Panels (Space Shuttle System Safety Review Panel (SSRP); Payload Safety Review Panel (PSRP) and the latter event December 15, 2005 featured lessons learned during Apollo, Skylab, and Space Shuttle which could be applicable in the newly created Crew Exploration Vehicle (CEV)/Constellation development program. Gemini, Apollo, Skylab and the Space Shuttle promised and delivered exciting human advances in space and benefits of space in people s everyday lives on earth. Johnson Space Center's Safety & Mission Assurance team work over the last 20 years has been mostly focused on operations we are now beginning the Exploration development program. S&MA will promote an atmosphere of knowledge sharing in its formal and informal cultures and work processes, and reward the open dissemination and sharing of information; we are asking "Why embrace relearning the "lessons learned" in the past?" On the Exploration program the focus will be on Design, Development, Test, & Evaluation (DDT&E); therefore, it is critical to understand the lessons from these past programs during the DDT&E phase.

  7. The Contemporary School and Knowledge management

    Directory of Open Access Journals (Sweden)

    Mulej Majtaž

    2008-03-01

    Full Text Available The school of today faces circumstances that differ very much from the ones in which the current educators have been educated as students, especially in the countries that are new members of the European Union as EU-27. Therefore, in order to manage knowledge in their school of today, one must understand the socio-economic development trends and their impact over the school as a subsystem of the emerging innovative society in which the innovative business leaves little or no room for the routine-loving behaviour of previous decades, centuries, and millennia. This contribution summarizes a dialectical system of this development trends and the resulting newly required attributes of the contemporary schools and teachers, but it does so on the level of provocation for readers’ creative and innovative thinking and action rather than on the level of any final answers. The Bologna Process seems to be an underused opportunity for innovation of higher education in Europe.

  8. Asset Management as a Precondition for Knowledge Management

    International Nuclear Information System (INIS)

    Bajramovic, E.; Waedt, K.; Gupta, D.; Gao, Y.; Parekh, M.

    2016-01-01

    Full text: Smart sensors and extensively configurable devices are gradually imposed by the automation market. Except for safety systems, they find their way into the next instrumentation and control (I&C) generation. The understanding and handling of these devices require an extensive knowledge management (KM). This will be outlined for security, testing and training. For legacy systems, security often relates to vetting and access control. For digital devices, a refined asset management is needed, e.g., down to board-level support chipsets. Firmware and system/application software have their own configurations, versions and patch levels. So, here, as a first step of the KM, a user needs to know the firmware configurability. Then, trainings can address when to apply patches, perform regression tests and on what to focus, based on accumulated experience. While assets are often addressed implicitly, this document justifies an explicit and semiformal representation of primary and supporting assets (the asset portfolio) and the establishment of an asset management system as a basis for a robust knowledge management. (author

  9. Managing nuclear knowledge - A government perspective

    International Nuclear Information System (INIS)

    Kakodkar, A.

    2002-01-01

    to be solved. Increase in the level of greenhouse gases in the atmosphere due to the use of fossil fuels is also one such issue. It has not happened overnight, but over several decades. Indiscriminate use of plastics, increase in generation of all types of industrial wastes are some other issues. The issue of nuclear waste, however, has attracted disproportionate adverse attention in spite of the availability of technological fixes, a situation far better than many other similar issues. All these issues need to be addressed on the basis of available knowledge and continuous research. The research activity aimed at finding a long term solution for nuclear waste has been highlighted by the nuclear industry out of genuine concern for human welfare and scientific solutions now exist and what is needed is the political will to implement the scientific decisions. Thus, it would appear that development imperatives would drive evolution and deployment of technologies. The driver could be the industry or the government depending on the gestation period involved. In either case there has to be an in-built process to assess the short and long term implications. The governments have thus to facilitate knowledge management for the purpose of sustainable development particularly when the long term issues have to be addressed. The atomic energy programme in India has been very successful, and the two factors which have been crucial to this success are technology management within the conglomerate of institutions of the Department of Atomic Energy in India and policies followed for human resource development. In both areas we have followed innovative approaches. For technology management, we have set up a variety of organizations to manage the complete chain involving research, development, demonstration and deployment under a single umbrella. For meeting our need of specialized manpower, we have followed the 'Hire and Train' approach. Since our programme is expanding, young

  10. BATAN Activities in Developing Nuclear Knowledge Management

    International Nuclear Information System (INIS)

    Darmawati, S.

    2016-01-01

    Full text: BATAN (National Atomic Energy Agency of Indonesia) was established in 1964, and after the issuance of Law 10 of 1997 it become National Nuclear Energy Agency. During the last seven years, BATAN has suffered the loss of many of its valuable human resources due to the zero-growth policy of the government in recruiting new staffs. The uncertain future of nuclear power programme in Indonesia has also reduced the interest of young generation to study nuclear related subjects, resulting in the closing of several departments in universities that once offered nuclear sciences as subject of studies. These situations triggered management of BATAN to develop various efforts to keep nuclear knowledge exist and disseminate among BATAN itself, university students, and public as a whole. BATAN has in recent years established higher school of nuclear technology and organized various nuclear related training programmes, and also in cooperation with other governmental organizations establish nuclear zones, nuclear information centres and nuclear corners in public as well as in high school areas throughout Indonesia. All these efforts are aimed to transfer and preserve nuclear knowledge for the better future of the applications of nuclear science and technology in Indonesia. (author

  11. Knowledge Management tools integration within DLR's concurrent engineering facility

    Science.gov (United States)

    Lopez, R. P.; Soragavi, G.; Deshmukh, M.; Ludtke, D.

    The complexity of space endeavors has increased the need for Knowledge Management (KM) tools. The concept of KM involves not only the electronic storage of knowledge, but also the process of making this knowledge available, reusable and traceable. Establishing a KM concept within the Concurrent Engineering Facility (CEF) has been a research topic of the German Aerospace Centre (DLR). This paper presents the current KM tools of the CEF: the Software Platform for Organizing and Capturing Knowledge (S.P.O.C.K.), the data model Virtual Satellite (VirSat), and the Simulation Model Library (SimMoLib), and how their usage improved the Concurrent Engineering (CE) process. This paper also exposes the lessons learned from the introduction of KM practices into the CEF and elaborates a roadmap for the further development of KM in CE activities at DLR. The results of the application of the Knowledge Management tools have shown the potential of merging the three software platforms with their functionalities, as the next step towards the fully integration of KM practices into the CE process. VirSat will stay as the main software platform used within a CE study, and S.P.O.C.K. and SimMoLib will be integrated into VirSat. These tools will support the data model as a reference and documentation source, and as an access to simulation and calculation models. The use of KM tools in the CEF aims to become a basic practice during the CE process. The settlement of this practice will result in a much more extended knowledge and experience exchange within the Concurrent Engineering environment and, consequently, the outcome of the studies will comprise higher quality in the design of space systems.

  12. Contextualisation: An exercise in knowledge management and transfer

    CSIR Research Space (South Africa)

    Botha, Adele

    2017-06-01

    Full Text Available 6 References Alguezaui, S., & Filieri, R. (2014). A knowledge-based view of the extending enterprise for enhancing a collaborative innovation advantage. International Journal of Agile Systems and Management, 7(2), 116-131. Amidon, D. M. (1996...–a lightning talk. Paper presented at the IFIP International Conference on Open Source Systems. Lee, M.-C. (2016). Knowledge management and innovation management: best practices in knowledge sharing and knowledge value chain. International Journal...

  13. IAEA Perspectives and Programme on Nuclear Knowledge Management

    International Nuclear Information System (INIS)

    Grosbois, J. de

    2016-01-01

    Full text: There are many challenging issues facing Member States with respect to knowledge management. Each country’s situation and history with nuclear technology is different and strategic issues and immediate priorities are not the same. Member States recognize nuclear technology is inherently complex and requires advanced specialization and expertise. Maintaining a competent workforce is always of concern, especially in organizations with an aging workforce. Countries making major transitions such as gearing up for new build construction or decommissioning projects face particular challenges. Licensed nuclear facilities operate under a range of different organizational business models. For example, some rely heavily on outsourced and external services, and different approaches are needed to ensure critical knowledge is available and maintained. For countries phasing out nuclear power, critical knowledge must be maintained to ensure decommissioning and environmental remediation of sites is done in a responsible manner. Newcomer countries have the difficult challenge of building up their needed workforce competencies to be ready in time to support construction and commissioning schedules. The capture, preservation, transfer and overall management of design knowledge over the technology lifecycle is another important issue that is needed to ensure both the economics and safety of nuclear facilities over their lifetimes, and is especially important to ensure life extension and refurbishment projects can be implemented cost effectively. This presentation will present an overall perspective of the major knowledge management challenges and issues facing the nuclear sector and provide an overview of the IAEA’s nuclear knowledge management programme and initiatives that support Member States in addressing them. (author

  14. Electronic Geometry Textbook: A Geometric Textbook Knowledge Management System

    OpenAIRE

    Chen, Xiaoyu

    2010-01-01

    Electronic Geometry Textbook is a knowledge management system that manages geometric textbook knowledge to enable users to construct and share dynamic geometry textbooks interactively and efficiently. Based on a knowledge base organizing and storing the knowledge represented in specific languages, the system implements interfaces for maintaining the data representing that knowledge as well as relations among those data, for automatically generating readable documents for viewing or printing, ...

  15. Efficient Information Retrieval: Tools for Knowledge Management

    OpenAIRE

    Schmid, Beat; Stanoevska-Slabeva, Katarina; Handschuh, Siegfried; Hombrecher, Alexis

    1998-01-01

    Knowledge has become an important resource in many organisations. Thesuccess of an organisation depends on its ability to transform personal knowledge of employees into organisational knowledge. This knowledge can then be madewidely available to the entire organisation and be reused when needed.One necessary prerequisite for reusing knowledge, coded and stored indocuments, are appropriate classification and retrieval procedures. Classificationaccompanies the process of knowledge externalisati...

  16. KNOWLEDGE MANAGEMENT AND INTELLECTUAL CAPITAL MANAGEMENT COUPLED TO QUALITY MANAGEMENT SYSTEM LEAD TO BUSINESS SUCCESS

    Directory of Open Access Journals (Sweden)

    Stevan Živojinović

    2009-03-01

    Full Text Available From the vantage point of contemporary management paradigm shift and new knowledge-based economy, we underscore the importance of relations and support of quality management system - QMS (according to ISO 9001 standard for management of knowledge and intellectual capital. QMS implementation, documenting, application, maintenance and continuous improvement, as a catalyst of effective organization management, provides a foundation for effective knowledge management and intellectual capital enlargement, via knowledge, skills, management systems, procedures, information and product flow, culture, inovation, relations with customers and other stakeholders. Simultaneous implementation and dynamic interaction of these advanced management concepts intended to attain competitive advantage can result in synergic effects and improved performance. From the perspective of knowledge, as a central unifying notion, organizational behavior based on learning influences long-term business success, process effectiveness and customer satisfaction.

  17. Knowledge Management for Enhancing Regulatory Body Capabilities in Thailand

    International Nuclear Information System (INIS)

    Apichaibukol, A.; Pakdee, K.

    2016-01-01

    Full text: In order to be a learning organization, the Office of Atoms for Peace (OAP) has appointed a knowledge-management team in an attempt to manage internal knowledge, both tacit knowledge and explicit knowledge, systematically. In principle, the seven steps of knowledge management will be applied for OAP KM, namely; 1. Knowledge identification including the knowledge required of the Regulatory Body. 2. Knowledge creation and acquisition including knowledge sharing, transfer and how to maintain knowledge external factors such as a customers, stakeholder, etc. 3. Knowledge organization based on knowledge structure is needed for a systematic knowledge retention in the future. 4. Knowledge refinement with ISO standards in document storage. 5. Knowledge access for example, using information technology management through web board. 6. Knowledge sharing, OAP staff through numerous methods designed to transfer implicit and tacit knowledge such as formal classroom and on-the-job training, informal Communities of Practice, mentoring. 7. Learning is OAP group continually enhancing their capabilities and making decisions, solving problems and improving the organization. OAP staff could apply knowledge for organization development and planning for a supporting guideline. (author

  18. Effective knowledge management as basis for holistic knowledge engineering – Knowledge as the key asset of an organization

    Directory of Open Access Journals (Sweden)

    Svetlana Lazović

    2013-03-01

    Full Text Available In knowledge management , human resources are in the foreground and their value is constantly rising. In the eyes of modern managers knowledge is the key asset of an organization. Effective management and management of knowledge processes are central preoccupations of modern managers and, at the same time, the most prominent feature of a knowledge-based organization. Like innovation and creativity, knowledge needs to be encouraged and treated with due care. Commitment to acquisition of new knowledge depends on how the interpersonal relationships are managed in an organization, therefore, those responsible for knowledge processes, the so-called modern knowledge managers, will develop partnership relation- ships with all members of their organization. In the core of such partnerships lie competences of individual employees and their creative application of knowledge. By encouraging learning, discussions and opinion exchange as well as personal and professional growth of their employees, management in knowledge-based organizations is improving the quality of work, and consequently, generation of new knowledge and their organization’s competitive advantage.

  19. Chemistry Teachers' Knowledge and Application of Models

    Science.gov (United States)

    Wang, Zuhao; Chi, Shaohui; Hu, Kaiyan; Chen, Wenting

    2014-01-01

    Teachers' knowledge and application of model play an important role in students' development of modeling ability and scientific literacy. In this study, we investigated Chinese chemistry teachers' knowledge and application of models. Data were collected through test questionnaire and analyzed quantitatively and qualitatively. The result indicated…

  20. Impact of Knowledge Management on Employee Work Performance: Evidence from Saudi Arabia

    Directory of Open Access Journals (Sweden)

    Bader Alyoubi

    2018-03-01

    Full Text Available Knowledge Management (KM has become critical in todayrs highly competitive, uncertain, and rapidly changing business environment. The objective of this study is to measure the effects of knowledge management processes (knowledge acquisition, knowledge sharing, knowledge creation and knowledge retention and knowledge management approaches (social networks, codification and personalization on job satisfaction and examines how they increase employeesr work performance. A theoretical model based on KM processes and approaches is proposed. It is empirically tested with structural equation modeling (SEM and partial least squares (PLS of survey data collected from employees of the King Fahd National Library in Jeddah, Saudi Arabia. The analysis showed that there is a significant and positive impact of KM processes and approaches on job satisfaction and work performance. Knowledge sharing, knowledge retention, codification and personalization approaches have significant impacts on job satisfaction, and knowledge acquisition, knowledge creation and a social network approach have no significant impacts on job satisfaction. Managers are advised to implement KM activities in their organizations to improve knowledge worker performance and the welfare of employees at work. This is the first study that theoretically examines the effect of knowledge management processes and knowledge management approaches on lsoftr human issues such as the job satisfaction and work performance of individual employees in an academic library.