Environmental sustainability in hotels, theoretical and methodological contribution

Directory of Open Access Journals (Sweden)

Fabricia Silva da Rosa

2017-01-01

Full Text Available The environmental sustainability is a multidisciplinary subject and its scope has attracted the attention of researchers from various fields of knowledge. In this perspective, there is the environmental management in the hotel industry, by two aspects, first the economic importance of the hotels that are a key element of the tourism sector, and secondly, the activity generates environmental impacts that need to be managed. Thus, it is understood that it is to investigate the subject is treated in academia. In this sense, the objective of this research, exploratory and descriptive in nature, consists of mapping the theme of sustainability management in hotels, according to the delimitations posed by researchers. To accomplish this purpose, we used the Knowledge Development Process process - Constructivist (ProKnow-C. At the end of the survey, were identified 13 articles published in international journals aligned with the boundaries placed by the researchers. When installing the Bibliographical Portfolio (PB is evidenced by: (i aspects of relevance and adherence to the theme of the articles; (Ii proposals and results obtained in the research; (Iii theoretical and methodological contribution of the research published in the PB items. The results show that the topic is relevant and current, which lacks structured process to evaluate the environmental management in order to support management decisions.

An Irish Revolution Without A Revolution

Directory of Open Access Journals (Sweden)

Aidan Beatty

2016-03-01

Full Text Available There is a conventional view among Irish historians that a revolution occurred in that country between the passing of the Third Home Rule Bill of 1912 and the end of the Civil War in 1923.  The violence of those years, the collapse in support for the Irish Parliamentary Party (IPP, the meteoric rise to power of Sinn Féin, a new sense of meritocracy, a greater sense of democracy and a widespread radicalism; all are seen as elements of a major change in Irish politics and life, a ‘Revolution.’  Drawing on Gramsci's notion of a “revolution without a revolution”, this paper seeks to understand the events in Ireland of 1912-23, not as a sudden rupture with the past but as the culmination of a much longer period of (often British-backed capitalist development in post-Famine Ireland. This paper argues that Irish nationalist politics in the decades before 1912 is better understood via categories such as class, gender, capitalism and the pervasive power of the British state.  As such, as well as pursuing a reassessment of the project of Irish historical development and state-building, this paper also seeks a reassessment of the project of (an equally statist Irish historiography.

Green Hotel Management and Green Star Practice: A Case Study of Best Western President Istanbul Hotel

OpenAIRE

ATAY, Lütfi; DİLEK, S. Emre; YILDIRIM, H. Mehmet

2014-01-01

Defined as environmentally-sensitive marketing, green marketing is applied as a green hotel by accommodation establishments, and as a result of this application, hotels are entitled to be awarded a green star certificate. While those international hotel establishments which have become a brand are carrying out important activities with respect to the green hotel practice, it might be stated that hotels in Turkey are at the beginning level concerning sensitivity to the environment. In the stud...

Horslips in Irish Musical and Literary Culture

Directory of Open Access Journals (Sweden)

John L. Murphy

2008-03-01

Full Text Available This essay examines the literary impact of a musical electric-folk band. Horslips combined psychedelic, and hard rock with Irish traditional motifs and Celtic narrative themes. Spanning the decade from 1970 to 1980, their success and decline followed the trajectory of the countercultural movement, which came late to Ireland. The band’s revival of mythic characters and historical events drawn from the Irish past attracted fans from all over the island, as well as the diaspora; many young people gained an appreciation of their Irish heritage for the first time, as Horslips became the first electric folk-rock band to fuse disparate genres, and to succeed as an Irish-based independent collective who controlled the graphics, marketing, distribution, and promotion of their music. They inspired the likes of U2 and the Irish punk and new-wave rock musicians who followed them, and without the pioneering efforts of Horslips, Irish music and culture today may never have reached its current success, three decades later.

HOTEL INFORMATION

Institute of Scientific and Technical Information of China (English)

无

2011-01-01

Argyle Whahol Resort Argyle Hotel Management Group (Australia) has signed an agreement with Wuxing Chuangzhan Investment Holding Company to build a five-star holiday hotel.The new project, Argyle Whahol Resort, is located in Chongzuo of southwest China’s Guangxi Zhuang Autonomous Region. The project covers an area of 26,000 square meters with a total investment of 3 billion yuan ($473.4 million).

Environmentally-friendly practices in hotels

Directory of Open Access Journals (Sweden)

Miriam Mbasera

2016-06-01

Research purpose: To determine the environmentally-friendly practices in hotels in Zimbabwe and South Africa and establish the contribution that hotels are making towards mitigation of the negative environmental effects. Motivation for the study: Currently, the world is facing environmental issues, which include global climate change, ozone depletion, pollution, high consumption of resources and increasing amounts of solid waste. Hotels, as part of the tourism industry, exert a significant impact on the environment. While the extent and range of the impact that hotels exert on the environment suggest an urgent need to address this problem, the question that arises is whether hoteliers appreciate the need for environmentally-friendly initiatives in their establishments. Research design, approach and method: A qualitative research was carried out in eight hotels that employ the strategy of the case study in the aforementioned countries. Main findings: Currently, no policies for green management exist, although some hotels do engage in some environmentally-friendly practices. Some hotel managers do not implement green management initiatives to mitigate the environmental problems emanating from their hotel operations. Practical and/or managerial implications: This indicates that a gap exists between managers’ awareness of appropriate environmentally-friendly practices for hotels, implying a need for training and increased awareness of green management. Contribution and/or value-add: The results could guide managers in the implementation of environmentally-friendly practices in an effort to mitigate environmental problems facing the present generation.

Energy efficiency opportunities in Hotels

Directory of Open Access Journals (Sweden)

Dina Said

2017-03-01

Full Text Available According to the statistics in Egypt (2013, the number of hotels is 1193, about 407 of them have contracted power greater than 500 kW.Air conditioning, lighting, water heating and refrigeration represent the main activities demanding electrical energy in hotel business.The energy consumption per night spend changes a lot, depending on various factors; facilities provided, category of hotel, occupancy , geographical situation, weather conditions, nationality of clients, design and control of the installations.Energy benchmarking is an internal management tool designed to provide ongoing, reliable and verifiable tracking on the hotels performance. The most useful performance indicator (or Energy Efficiency Benchmarking of hotels are: Lighting Power Density (LPD in W (for lighting/m2, and energy intensity (kWh/m2/ y.There are multiple benefits for improving energy in hotel business; reduces the hotel's operating cost, reduces climate change risks and promotes green tourism.Energy efficiency opportunities are low-cost measures and cost- effective investments.   There are many energy saving opportunities for lighting in hotel's guest rooms as well as the more obvious savings in lobbies and exterior lighting areas. Behavior campaigns can yield substantial energy savings, both through the guests and housekeeper behavior. Encouraging housekeepers to use natural light during room cleaning is a simple first step to implement energy saving program.This paper presents the energy efficiency guidelines and energy benchmarking for hotels. Also a case study showing how the energy efficiency program implemented is presented. 

Hotel Artia

OpenAIRE

Bína, Vojtěch

2016-01-01

Diplomová práce „Hotel Artia” je zpracována formou projektové dokumentace pro provádění stavby. Objekt hotelu je umístěn na parcele č. 443/1 v Červené Řečici. Budovu tvoří čtyřpodlažní hotelová část a jednopodlažní restaurační část. Konstrukční systém tvoří ŽB skelet. Objekt má jednoplášťovou plochou střechu a zateplení kontaktním zateplovacím systémem. The final thesis „Hotel Artia” is processed in the form design documentation for building construction. The building of hotel is located o...

Challenges of Hotel Branding. An Overview of the Romanian Seaside Hotel Industry

Directory of Open Access Journals (Sweden)

Andreea-Daniela Moraru

2016-01-01

The paper is aimed at presenting several facets of branding in the hotel industry, and at brieflyasserting the current state and challenges faced by the Romanian Seaside hotel industry related tobranding.

Renovation of the hotel complex

OpenAIRE

DRHA, Aleš

2012-01-01

The theme of this work is reconstruction the hotel complex. The theoretical part informs readers about tourism, marketing and how to build a business plan. Analytical part shows the issue of tourism in the region and technical condition of the hotel. In the synthetic part is suggested business plan to hotel reconstruction, marketing mix for tourism and financial plan, that shows operating costs and revenues. The investment could be paid off by the 13th year since the start of the hotel service.

What is a health worker? How spa therapists in a Norwegian health hotel understand their work.

Science.gov (United States)

Anderssen, Jorid

2016-01-01

In Norway, as in many other wealthy countries, the number of health-related services that are being offered outside of the health sector is increasing. The present paper is based on qualitative interviews that were conducted with providers of health-related services at a commercial health hotel in Norway. The hotel is marketed as a health hotel - that is, a place for people with health problems and for those who need relaxation and an escape from their stressful everyday lives. The paper discusses whether the providers of this kind of service consider it a health service or if they distinguish and distance themselves from the health system. The interviews showed that they consider themselves health workers and refer to themselves as therapists. Even though they use therapy in the health sector as a model, they distinguish themselves from therapists in the health sector. They do not want to treat what they call sick people. Most of their therapy is directed toward cultivating or improving people's bodies and souls. These service providers think that they contribute to improving their guests' health by teaching them how to take care of themselves; enjoying oneself (for instance, by receiving skin treatment or a massage) is an important aspect of good health. According to the therapists, modern-day women, in particular, are often worn-out, and they deserve, and are entitled, to enjoy themselves. In these ways, the therapists use health to legitimize their services, and they challenge the current understanding of health.

Istanbul’s Modernization-Period Hotels (1840-1914

Directory of Open Access Journals (Sweden)

Elif Çelebi YAKARTEPE

2011-05-01

Full Text Available The modernization period in the 19th century caused important changes in systems of both travel and accommodation systems. These changes inevitably affected the architecture of hotels and other buildings offering accommodation. The first modern hotels were opened in Galata and Pera by the date of 1840. (It means first hotel opened in 1840 and then the other hotels began to open Later hotels began to serve tje in Eminönü, Kadıköy, Boğaziçi, Adalar, Şişli, Feriköy and Yeşilköy regions. The opening and development of hotels has continued until the beginning of the First World War in 1914. There were hotels with suit rooms and some communal space and there were also hotels which were as luxurious and wellequipped as European hotels. First hotels were traditionally built of wood or stone, and had only two or three floors. At the end of the century, hotels were modern structures built using modern materials such as brick and steel, larger and higher than their predecessors. Beside that these hotels did not have typical facades, they were constructed with traditional, neoclassical or mixed facades. The grand luxury hotels were designed by famous European architects and craftsmen and often magnificently decorated. These grand hotels are also important because of the technical equipment and technology at the date they were built. Because of being very important point for many in the domain of science, modernization period hotels of Istanbul’s are studied by many aspects as urbanisme, architecture, preservation, tourism and sustainability. In addition, the hotels are evaluated in terms of commerce and managerment conception, socio-economic status and political importance. And then it is defined deformations and their causes of these hotels. Finally suggestions are made that would remove these deformations. It is believed the data included in this work will be helpfull for planning, arranging and conservation works in Istanbul.

GREEN HOTEL SEBAGAI DAYA SAING SUATU DESTINASI

OpenAIRE

Sinangjoyo, Nikasius Jonet

2015-01-01

The goal of the research is describing the green hotel application program of the hotel industries in Yogyakarta, creation of competitiveness in tourism destination. Subject of the research is whole member of Indonesia Hotel & Restaurant Association, (PHRI) Yogyakarta, which classified as four and five star hotel, and have an environment document or green hotel certificate. This study is a descriptive qualitative research. The research shows that the green hotels standard application in Yogya...

BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

Directory of Open Access Journals (Sweden)

Ivica Batinić

2014-04-01

Full Text Available By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because it creates a system of governance based on ethical principles that enables the hotel to properly respond to the demands of all interest groups. Successful will be precisely those hotels that do not separate ethics from profitability, but those that successfully coordinate them in its business. Business ethics has a strong impact on hotel business, and a major role in its implementation has a hotel management. Every responsible hotel management should, in accordance with the business philosophy of hotel, devise various ethical practices and ethical codes of conduct prescribed by the employees who will be an important standard of a business object.

Promotion of responsible drinking in hotels.

Science.gov (United States)

McLean, S; Wood, L J; Montgomery, I M; Davidson, J; Jones, M E

1994-01-01

This study reports on an intervention programme to promote responsible drinking in hotels. The licensees of eight hotels agreed to participate in a trial of measures designed to assist patrons to avoid drink-driving, and seven other hotels were used as controls. The interventions acceptable to licensees comprised commercial-quality promotional material with the theme "0.05 Know Your Limits", and a breath analysis machine and poster on its use. Patrons leaving the hotels on Thursday, Friday and Saturday nights were interviewed and breath-tested. Although the intervention material had been seen by one-third of patrons in the intervention hotels, there was no significant difference between them and control hotel patrons in either median BAC or the proportion who were going to drive with BAC over the legal limit. There was poor compliance by hotels with the intervention procedures, indicating that a major impediment to the implementation and evaluation of programmes to promote responsible drinking is a lack of motivation by many licensees, despite support by some licensees and the Australian Hotels Association.

The Portrayal of Women’s Contribution to Irish Society through a Sample from the Irish Press

Directory of Open Access Journals (Sweden)

María Martínez Lirola

2014-07-01

Full Text Available The article intends to approach the representation of womanhood in the Irish press from 2006 to 2012. The corpus comprises all the texts dealing with women, from January 1 to 31 December of four years within this time range, taken from one of the main Irish broadsheet newspapers: The Irish Independent. The research database LexisNexis Academic was employed to compile the corpus. For the purposes of this research, I apply Teun van Leeuwen’s (2008 social actor network model. This paper points out that Corpus Linguistics (CL can be a powerful complementary tool to Critical Discourse Analysis (CDA.

Constituency Orientation in Irish Politics

DEFF Research Database (Denmark)

Kusche, Isabel

2017-01-01

The constituency orientation of Irish politicians is a recurring topic in Irish political science. Its analysis has predominantly focused on TDs. This article uses a content analysis of candidate video statements in the general election 2016 in order to assess the strength of constituency...... this pattern, indicated by the weak constituency orientation in Dublin and Cork constituencies. Results also indicate differences between parties and some political statuses, while the gender of the candidates is of no relevance. Although the material does not permit a clear distinction between effects...... of political culture and short-term considerations, taken together the results indicate that localism in Irish politics matters, but in more complicated ways than usually depicted....

Re-Design Interior Boutique Hotel Di Malang

OpenAIRE

Mariana Wibowo, Inez Natalia Suteja

2016-01-01

Malang is one of the places nostalgia tourists by Dutchman. Design boutique hotel take building's dutch colonial. Boutique hotel having the characteristics of unique, historic, and fancy. Uniqueness boutique hotel ditonjolkan in the atmosphere hotel that looks homey with support 3star class hotel facilities. The concept of the basis of design with apply a style of design colonial into the interior of boutique hotel good with the material the wall, the floor, ceiling, column and the elements d...

Innovation activity in the hotel industry: evidence from Balearic Islands

OpenAIRE

Martínez Ros, Ester; Orfila Sintes, Francina; Crespí Cladera, Rafel

2005-01-01

The paper provides empirical evidence on technological activity in the Spanish service sector, in particular for the tourist accommodation in the Balearics. The study wants to fulfil the lack of analyses in the field of tourism. Commonly, the study of innovation activity has been carried out from a manufacture perspective, for that reason the paper discusses the precise definition of innovation in accommodation services. The data refer to a large representative sample of hotels in Balearic Is...

Foreign market entry mode choice of hotel companies: Determining factors

OpenAIRE

Andreu, Rosario; Claver-Cortés, Enrique; Quer, Diego

2017-01-01

Decisions regarding firm internationalisation, especially when it comes to choosing which market entry mode to use, have been one of the most frequently discussed topics in academic literature in the last few decades. Many studies have been conducted from different perspectives, either focusing on one or several sectors or analysing companies from a specific country. Nevertheless, there are few studies dealing with the Chinese hotel industry. The aim of this study is to analyse the relationsh...

PERSEPSI PENGOLAH DATA TERHADAP EFEKTIVITAS PDE HOTEL BERBINTANG DI KOTA DENPASAR

Directory of Open Access Journals (Sweden)

I KETUT SUWARTHA

2010-07-01

Full Text Available The development of information technology provides more expectations for the businessman, spesifically in the hotel sector. Nevertheless, in it’s implementation raise expectation gap between the user of the information and data processing in the Electronic Data Processing (PDE. The objective of this research is to find out the effectivity and dimension that should be improved on the side of data processing perception in the Electronic Data Processing (PDE of  star hotels  in Denpasar. The data collected by using questionnaire and interview and the data analysis technique used in this research is quantitative analysis technique. The conclusions from the analysis are (1 data processing perception included in the category of very effective by 81.64%, (2 there are three dimensions which needs more attention and improved, namely time dimension, report variation dimension or out put, information quality dimension.

Irish Intercultural Cinema: Memory, Identity and Subjectivity

Directory of Open Access Journals (Sweden)

Murray, Enda Vincent

2015-12-01

Full Text Available Irish intercultural cinema looks at the development of a cinematic genre which focuses on issues of Irish migrancy but is produced outside of Ireland. This paper has as its focus the cultural landscape of Irish-Australia. The essay uses methodologies of ethnographic and documentary theory plus textual analysis of film and written texts to establish a throughline of Irish intercultural film. The essay begins by contextualising the place of the Irish diaspora within the creation of Irish identity globally. The discussion around migrancy is widened to consider the place of memory and intergenerational tensions within not just the Irish migrant population, but also within the diverse cultures which comprise the contemporary Australian landscape. The historical development of intercultural cinema is then explored internationally within a context of colonial, gender and class struggles in the 1970s and1980s. The term intercultural cinema has its origins in the Third Cinema of Argentinians Solanas and Getino in the 1970s and covers those films which deal with issues involving two countries or cultures. The term was refined by Laura Marks in 2000 and further developed by Hamid Naficy in 2001 in his discussion of accented cinema which narrows its definition to include the politics of production. The paper then traces the development of Irish intercultural cinema from its beginnings in England in the 1970s with Thaddeus O'Sullivan through to Nicola Bruce and others including Enda Murray in the present day. The essay concludes by bringing these various strands together to see where intercultural film might have a place in today's globalised cultural landscape. Common traits within intercultural film such as the notion of place, autobiographical film and personal identity are explored using examples of intercultural filmmaking from around the globe. These commonalities point to a way forward for the future of a sustainable multicultural film culture.

[Deaths in hotels].

Science.gov (United States)

Risse, Manfred; Weilbächer, Nadine; Birngruber, Christoph; Verhoff, Marcel A

2010-01-01

There are no verified statistics about deaths occurring in hotels, and only a few cases have been described in the literature. A recent case induced us to conduct a systematic search for deaths in hotels in the autopsy reports of the Institute of Legal Medicine in Giessen for the period from 1968 to 2009. This search yielded 22 evaluable cases in which persons had been found dead or had died in hotels. Data evaluated in the study were sex and age of the deceased, reason for the stay in the hotel and cause of death. Among the deaths, 18 were males and 4 females and the average age was 41 and 40 years respectively. 6 of the male guests had died from a natural and 10 from a non-natural cause. In the remaining two cases, the cause of death could not be determined, but as there was no evidence that another party had been involved, the cases were not further investigated. Of the 4 female guests, 3 had died of a natural cause; in one case, the cause of death remained unclear even after morphological and toxicological investigations. Surprisingly, a third of the men were found to be temporarily living in hotels due to social circumstances. This was not true for any of the women. Our retrospective analysis is based on a comparatively small number of deaths in what were mostly hotels in small to medium-sized towns. Interestingly, the gender ratio of 18:4 for deceased men and women was significantly higher than the usual gender ratio of 2:1 found for forensic autopsies. To be able to draw further conclusions, a greater number of cases would have to be analysed, for example by recruiting additional case files from other institutes of legal medicine. This would also open up the option of investigating possible regional variations.

Agency-Hired Hotel Housekeepers

Science.gov (United States)

Sanon, Marie-Anne V.

2014-01-01

Hotel housekeepers experience unique workplace hazards and characteristics that increase their risks for poor health outcomes. Today’s agency-hiring practices may further marginalize hotel housekeepers and negatively impact their health. Yet the impact of such hiring practices on the health of this vulnerable worker group remains unexplored. This article presents the debate regarding agency-hiring practices and how these practices may influence the health and well-being of hotel housekeepers. Implications for occupational health nurses are also discussed. PMID:24512722

Internationalization and Hotel Performance

DEFF Research Database (Denmark)

Assaf, Albert G.; Josiassen, Alexander; Oh, Haemon

2016-01-01

Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape of the inte......Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape...... of the internationalization–performance relationship as well as the impact of four moderating variables. In line with the research aim and the underlying dynamism of organizational learning theory, these hypotheses are tested using a dynamic Bayesian model. The results indicate that internationalization has a U-shaped impact...

PENGATURAN CITY HOTEL BERKARAKTER CHAIN HOTEL SEBAGAI SALAH SATU BENTUK USAHA JASA PARIWISATA DI INDONESIA (STUDI KASUS DI BALI

Directory of Open Access Journals (Sweden)

Made Suksma Prijandhini Devi Salain

2015-12-01

Full Text Available Bali is one of the favorite tourism destinations in the world give benefits as well as loss for Indonesia and Bali particularly. As a tourism place, a lot of Hotels are established in Bali, especially the chain hotels, such as Aston, Ibis, Harris, Fave or Horrison Hotel. Existence of the chain hotels is causing unfair competition with the local hotels. They have different standards in competitive prices. Especially in Bali, there is no regulation that regulates the chain hotels. According to those conditions, it really need to conduct a normative research of the chain hotels regulations within international, national and  local Balinese instruments.

The Importance of Fitting Personality Dimensions and Job Characteristics in Employees in the Hotel Management

Directory of Open Access Journals (Sweden)

Ana Jovičić

2011-07-01

Full Text Available The aim of this paper is to present the importance of the connection between personality dimensions of employees with the characteristics of their job in order to achieve more productive work and accomplish maximum customer satisfaction, as well as to create competitive advantage. The survey was conducted on a sample of 50 employees in the hotel “Prezident” in Novi Sad. In the survey was used the questionnaire of personality dimensions of the big five, and traits that have been described in this questionnaire are extroversion, conscientiousness, pleasantness, openness to new experiences and negative affectivity. The results of the survey show that in the selected facility prevail positive personality dimensions, and the negative affectivity is at its lowest level. For that reason this hotel should serve as an example of how to coordinate work in hotel management with the personality dimensions of employees, all in the service of satisfaction of guests. In that sense a very important role has the sector of human resources whose task is identifying personality characteristics and fitting personality characteristics with business activities that an individual performs, and the development of emotional intelligence which is especially important in hotel management.

MARKETING IN HOTEL CORPORATION AND SPORT MANAGEMENT

Directory of Open Access Journals (Sweden)

Miodrag Koprivica

2009-11-01

Full Text Available Sportsmen are customers of hotel services, therofore sports managers must have about their organization and work. In the hotel business there are at least three involved parties, and each one of them has one or more main goals. Main goal of the hotel owners is to make profit, hotel employees is to earn their salaries and the hotel guests main goal is to get the satisfac- tion through the services that hotel offers. Main assignment of the hotel management is to create business strategy which would lead to satisfaction of all three involved parties. Favoring one of the involved party’s needs that leads to other parties disadvanta- ge is not a formula of successful management. Mission and vision of the hotel business are determined by the hotel owners them- selves. The goal of the hotel management is to “translate” the general business philo- sophy into goals, plans and measures in order to achieve the before mentioned philo- sophy. Determining of the (really achievable vision, “dream of success” if you will, is the foundation of the total and successful business politics in the hotelier business. The goal of this work is to answer the questions of the usefulness of the hotels marketing mix, diverse commercial tools and the resource size which hotels use for mar- keting. All in the function of general alignment of the universal business politics and concrete plans and functions.

The Ulster Cycle: Cultural Significance for Irish Composers

Directory of Open Access Journals (Sweden)

Angela Goff

2017-10-01

Full Text Available For more than three hundred years, Irish composers have engaged with tales from early Irish saga-literature which comprises four main series: Mythological, Ulster and Fenian cycles as well as the Cycle of Kings. This literary corpus dates from 600–1200 CE and is amongst the oldest in Europe. The fragmented history of the literature reveals a continuity of tradition in that the ancient sagas evolved from the oral Irish tradition, were gradually recorded in Irish, and kept alive in modern times through translation into the English language. The timelessness and social impact of these sagas, centuries after they were documented, resonate with Irish composers through the identification of local features and/or universal themes of redemption, triumph or tragedy depicted in the literature. The focus here is on sagas from the Ulster Cycle as they have been most celebrated by Irish composers; the majority of which have been composed since Thomas Kinsella’s successful translation of the Táin Bó Cuailnge in 1969. How the composers chose to embrace the Irish past lies in each composer’s execution of the peculiar local and universal themes exhibited in the sagas. The aim of this article is to initiate an interdisciplinary discussion of the cultural significance of this literary corpus for Irish composers by exploring an area of Irish musicological discourse that has not been hitherto documented. A brief literary background to the Ulster Cycle leads to a discussion of what prompted the composers to engage with Ulster Cycle themes at a particular time in their respective careers. An exploration of the various stylistic features employed in selected works sheds light on the cultural ideologies that prevailed in Ireland at the time of their respective composition.

The Infinite Hotel

Science.gov (United States)

Wanko, Jeffrey J.

2009-01-01

This article provides a historical context for the debate between Georg Cantor and Leopold Kronecker regarding the cardinality of different infinities and incorporates the short story "Welcome to the Hotel Infinity," which uses the analogy of a hotel with an infinite number of rooms to help explain this concept. Wanko makes use of this history and…

Largest solar installation on a hotel in Switzerland; Groesste Hotel-Solaranlage der Schweiz

Energy Technology Data Exchange (ETDEWEB)

Stadelmann, M.

2008-07-01

This article describes the solar thermal installation on the Hotel Europa in St. Moritz-Champfer, Switzerland. The installation provides heat energy for domestic hot water preparation and for the heating of the hotel's indoor swimming pool. A thirty-percent reduction of heating oil consumption has been obtained. The system, which is based on the 'low-flow' principle, provides the highest possible temperature difference while using low pumping energy. The hotel's hot-water circulation system, which ensures fast availability of hot water at the taps, is also discussed. This largest hotel solar installation is designed to meet heating and hot-water requirements during the summer season. The high requirements placed on the materials used are discussed. Schematics are provided and first operational experience is briefly discussed.

MANAJEMEN RISIKO PADA PEMBANGUNAN PENGEMBANGAN HOTEL YANG SEDANG BEROPERASI ( STUDI KASUS PADA PEMBANGUNAN EXTENSION VILLA HOTEL ALILA UBUD )

OpenAIRE

I Ketut Yasa Dharmika; GAP. Candra Dharmayanti; IBN. Purbawijaya

2015-01-01

Construction of the hotel development is carried out without cessation of the hotel operations have a bigger challenge because of many things such as: accesses to the hotel, material loading area, noise, safety of guests and hotel staff, working time, demonstrations, etc should be well managed in order to minimize the impacts to hotel operation. Risk is the chance of occurrence of adverse events, which is caused by the uncertainty. The research aims to identify, analyze and how the risks can ...

CLOUD-BASED VS DESKTOP-BASED PROPERTY MANAGEMENT SYSTEMS IN HOTEL

OpenAIRE

Mustafa GULMEZ; Edina AJANOVIC; Ismail KARAYUN

2015-01-01

Even though keeping up with the modern developments in IT sector is crucial for the success and competitiveness of a hotel, it is usually very hard for new technologies to be accepted and implemented. This is the case with the cloud technology for which the opinions between hoteliers are divided on those who think that it is just another fashion trend, unnecessary to be taken into consideration and those that believe that it helps in performing daily operations more easily, leaving space for ...

The Experience Economy in Thai Hotels and Resort Clusters: The Role of Authentic Food

Directory of Open Access Journals (Sweden)

Thanan Apivantanaporn

2013-04-01

Full Text Available Although hotels and other tourist institutions in Thailand have been making some sporadic attempts to incorporate specifically Thai food and beverage (F&B elements into their overall product offering, this has rarely been attempted in a thoughtful and systematic manner. This is despite the importance of F&B in determining overall levels of customer satisfaction and the recent importance attached to incorporating ‘Thainess’ into the hotel and tourism industry nationwide. It is, therefore, rather surprising that little if any sustained effort has been made to define authenticity with respect to Thai food (bearing in mind also regional variations or to incorporate certificates of quality to establishments providing such authentic dishes. This paper draws on qualitative research and personal observation undertaken in a wide range of Thai hotels with a view to identifying emergent value-adding clusters in the domestic hospitality sector. It describes and categorizes the uses of Thai F&B currently and identifies shortcomings in industry vision, which leads to recommendations for both hotel and resort managers and also to those responsible for national level tourism development efforts. The paper also recognizes the problematic nature of the concepts of ‘authenticity’ in this context and attempts to reconcile differing conceptions.

Explaining Policy Responses to Danish and Irish Banking Failures during the Financial Crisis

DEFF Research Database (Denmark)

Kluth, Michael Friederich; Lynggaard, Kennet

2013-01-01

) variations in domestic exposure to the financial industry, notably its relative size, dominant business models and exposure to real estate markets and 2) variations in institutional features, notably banking sector preferences and legacies of collective action. While limited explanatory power can......The 2008 global financial crisis produced very different responses in Ireland and Denmark. While both countries embraced depositor guarantee schemes and recapitalization programmes, these were designed and adopted in significantly different ways. Crucially, the Irish state initially assumed full...

Application of Text Mining to Extract Hotel Attributes and Construct Perceptual Map of Five Star Hotels from Online Review: Study of Jakarta and Singapore Five-Star Hotels

Directory of Open Access Journals (Sweden)

Arga Hananto

2015-12-01

Full Text Available The use of post-purchase online consumer review in hotel attributes study was still scarce in the literature. Arguably, post purchase online review data would gain more accurate attributes thatconsumers actually consider in their purchase decision. This study aims to extract attributes from two samples of five-star hotel reviews (Jakarta and Singapore with text mining methodology. In addition,this study also aims to describe positioning of five-star hotels in Jakarta and Singapore based on the extracted attributes using Correspondence Analysis. This study finds that reviewers of five star hotels in both cities mentioned similar attributes such as service, staff, club, location, pool and food. Attributes derived from text mining seem to be viable input to build fairly accurate positioning map of hotels. This study has demonstrated the viability of online review as a source of data for hotel attribute and positioning studies.

Hotel Nikko Tianjin General Manager Interview

Institute of Scientific and Technical Information of China (English)

2007-01-01

Before the grand opening of Hotel Nikko Tianjin on April 11,Beijing Review conducted an interview with Mr.Hiroshi O’ishi,General Manager of the new hotel,in order to share the operational and management expertise of Nikko Hotels International with our readers.

Influence of outsourcing on innovativeness and characteristics of hotel enterprises in the Dubrovnik-Neretva county

Directory of Open Access Journals (Sweden)

Želimir Dulčić

2015-12-01

Full Text Available Purpose – The paper aims to explore the application of outsourcing in hotel enterprises in the Dubrovnik-Neretva County. The purpose of the paper is to explore the correlation between outsourcing and innovativeness of hotel companies. Design/methodology/approach – The hypothesis is that an increase in the level of outsourcing is related to a higher degree of innovation of hotel enterprises. We will analyze innovations in the tourism sector related to the introduction of new products and services, technological equipment and software, new activities and organization of business operations, as well as innovations in the field of marketing. Findings – Quick response to market changes and raising the level of competitiveness are considered to be key factors of business of hotel enterprises. Strategic management of hotel enterprises involves the use of different tools that help improve the business performance. Outsourcing of activities can be used as an option that facilitates the improvement of business operations. By using outsourcing, an enterprise tries to improve a variety of business segments that are included in the internal organization of the business, thereby trying to meet the needs of consumers. An important factor in business of an enterprise is innovation that results in creating comparative advantage over competitors. Research limitations/implications – The research was limited to a period of one year and includes area of Dubrovnik-Neretva Countyin Republic of Croatia. Originality/value - The research will be focused on the application of outsourcing in hotel enterprises, where it is planned to investigate the activities that are separated the most and their importance for the company's business. Attention will also be focused on characteristics of hotel enterprises with regard to outsourcing.

Implementación de Lean Manufacturing en el sector hotelero de la ciudad de Medellín

OpenAIRE

Arango Uribe, Juliana María

2015-01-01

El sector hotelero en la ciudad de Medellín ha tenido un crecimiento significativo en los últimos años, registrando uno de los mejores momentos históricos en ocupación hotelera, motivo por el cual surge el interés por evaluar el sector -- Este proyecto busca evaluar el grado de implementación de Lean Manufacturing en diferentes hoteles ubicados en la ciudad de Medellín, para la investigación se desarrolló un cuestionario, el cual fue aplicado a una muestra de hoteles -- Del cuestionario se o...

Penerapan Interior Branding pada Hotel Yello

OpenAIRE

Gunawan, Astri Indrawati

2017-01-01

The development of entertainment and tourism in Surabaya has lead to increasing of tourist arrival. This condition makes hotel businesses flourishing. The 3 star hotel is currently the best-selling hotel due to adequate facilities at current economic level. To cope with the competition, many 3 star hotels applied branding in the interior. Interior branding is formed not only from the visual beauty, but rather to the room's atmosphere that contains stories and unique messages to influence the ...

From Smart Rooms to Smart Hotels

OpenAIRE

Petrevska, Biljana; Cingoski, Vlatko; Gelev, Saso

2016-01-01

This paper gives an overview of a potential path that new hotels have to satisfy to improve their status from a hotel with smart rooms towards a full-scale smart hotel facility. It presents a possible transitional way including innovative applications based on modern information technology for ambient settings in the domain of hotel industry that aims to improve the quality of offered services towards clients, starting from the present level of smart rooms. The main objective i...

Enterprise Architecture Data Pada Hotel ABC

OpenAIRE

Soesatyo, Stephanie; Wibowo, Adi; Handojo, Andreas

2015-01-01

Hotel ABC is a company engaged in hospitality management, i.e. room rental, rental of meeting rooms and coffee shop. Hotel ABC has a branch that has the same specifications of the hotel. In business process, Hotel ABC has information systems to support existing business processes. However, existing information systems have not been integrated as a whole. Based on the condition stated above, analysis and design of enterprise architecture information system is created for the company. The proce...

Marketing strategy of The Emblem Hotel

OpenAIRE

Dolníková, Žofia

2014-01-01

Bachelor thesis analyzes the marketing strategy of The Emblem Hotel. The work combines two main parts - theoretical and practical, based on the chosen hotel. The first part defines the main terms and concepts associated with marketing and services in the hotel environment. Another section is devoted to presentation and analysis of individual marketing mix with its application to the hotel. The last section contains of an analysis of competition and SWOT analysis, on the basis of which in the ...

Energy Management in Four and Five Star Hotels in Algarve (Portugal

Directory of Open Access Journals (Sweden)

Joana Mendes

2014-07-01

Full Text Available Tourism is the sector of the global economy that has grown faster, in such way that the United Nations World Tourism Organization (UNWTO predicts a global average annual growth between 1995 and 2020, around 4.1%. This growth should contribute to a sustainable development and, be accompanied by environmental awareness of all stakeholders, and strategies of change pointing towards the preservation of environment, so as not to endanger the natural resources of future generations. Energy Management in tourism is the central theme of this research. The setting was 4 and 5 star hotels in Algarve, the most important tourist destination of Portugal. The main objectives of the study were to assess the current state of energy management in those hotels, understand the policies and strategies followed to optimize energy management, and analyze best practices. Results show a higher level of implementation of practices directly related to the optimization of energy than those related to reducing environmental impacts. In general, respondents consider that energy management is part of the concerns of those responsible for the hotels, the level of implementation of good practices in this area is high (78% and that both employees and tourists attach great importance to this issue.

Differentiating emotional hotel experiences

NARCIS (Netherlands)

Desmet, P.M.A.; Guiza Caicedo, D.; Van Hout, M.

2009-01-01

Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were

Irish Culinary Manuscripts and Printed Books:a Discussion

OpenAIRE

Mac Con Iomaire, Máirtín; Cashman, Dorothy

2011-01-01

This paper provides a discussion of Irish Culinary Manuscripts and Printed Cookbooks. It covers Gaelic hospitality and aristocratic hospitality, setting the background for the Anglo-Irish households from which many manuscripts emerge. It charts the growing sources of information on Irish culinary history. It outlines Barbara Wheaton's framework for reading historic cookbooks and discusses the growing manuscript cookbook collection in the National Library of Ireland.

Engineering Research in Irish Economic Development

Science.gov (United States)

Kelly, John

2011-01-01

This article summarizes the main findings and recommendations of a report published in December 2010 by the Irish Academy of Engineering (IAE). The report, representing the views of a committee of distinguished Irish engineers from a wide range of disciplines, addresses the role of engineering research in Ireland's economic development and the…

AKSESIBILITAS HOTEL HORISON BEKASI DENGAN MAL METROPOLITAN

Directory of Open Access Journals (Sweden)

Nadia Nursintia

2016-03-01

Full Text Available Abstract - Development of accommodation services is growing very fast, the construction of hotels ranging from low to star property confirms that the business is very profitable and promising. Growing hotel development as the presence and development of tourism in a region. Concept of mix used and are now growing in demand by developers. In addition to shorten the land, its facilities are increasingly in demand, because the concept of developing the land into two business buildings comprising the hotel and mall, can provide ease of access for service users to carry out all the activities that support their activities. Accessibility is a very important thing to be considered for the service users to choose the hotel accommodation that will be flown them. Distance, transportation, facilities, road conditions, and ease of location had been the benchmark and consideration to get a suitable hotel for their activities.   Keyword : Accessibility, Hotel   Abstrak - Perkembangan jasa akomodasi saat ini berkembang sangat cepat, dibangunnya hotel mulai dari hotel rendah hingga bintang menegaskan bahwa bisnis properti ini sangat menguntungkan dan menjanjikan. Pembangunan hotel berkembang seiring hadirnya dan berkembangnya pariwisata di suatu daerah. Konsep mix used pun kini semakin berkembang dan diminati oleh para pengembang. Selain karena mempersingkat lahan, fasilitas nya pun semakin diminati, karena konsep mengembangkan satu lahan menjadi dua bangunan usaha yang terdiri dari hotel dan mal, dapat memberikan kemudahan akses untuk para pengguna jasa untuk melakukan segala aktifitas yang mendukung kegiatannya. Aksesbilitas merupakan hal yang sangat penting yang menjadi pertimbangan bagi para pengguna jasa akomodasi untuk memilih hotel yang akan mereka singgahi. Jarak, transportasi, fasilitas, kondisi jalan, dan kemudahan lokasi lah yang menjadi tolak ukur dan pertimbangan untuk mendapatkan hotel yang cocok bagi kegiatan mereka.   Kata Kunci

Family involvement and hotel online reputation

Directory of Open Access Journals (Sweden)

J. Diéguez-Soto

2017-07-01

Full Text Available Online reputation is nowadays particularly significant in the context of hotel firms due to the high sensitivity and enormous influence of electronic word-of-mouth activities of customers. Since there is still no clear set of online reputation-generating factors, the aim of this paper is to contribute to this knowledge considering the role of family governance as an antecedent of hotel online reputation. Specifically, our purpose is to explain whether the heterogeneity among family firms regarding their family influence on the business exerts a significant effect on online reputation of hotel firms, investigating how family ownership and family management dimensions interact in terms of influencing online reputation. Our findings, based on a sample of 157 Spanish family hotels, indicate a positive influence of family ownership on a hotel's online reputation, augmented by a positive moderating effect of the family management represented by the presence of a family CEO managing the hotel.

MANAJEMEN RISIKO PADA PEMBANGUNAN PENGEMBANGAN HOTEL YANG SEDANG BEROPERASI ( STUDI KASUS PADA PEMBANGUNAN EXTENSION VILLA HOTEL ALILA UBUD

Directory of Open Access Journals (Sweden)

I Ketut Yasa Dharmika

2015-07-01

Full Text Available Construction of the hotel development is carried out without cessation of the hotel operations have a bigger challenge because of many things such as: accesses to the hotel, material loading area, noise, safety of guests and hotel staff, working time, demonstrations, etc should be well managed in order to minimize the impacts to hotel operation. Risk is the chance of occurrence of adverse events, which is caused by the uncertainty. The research aims to identify, analyze and how the risks can be managed. The method in this research is Descriptive Qualitative Risk Analisis. Respondents determined by Purposive Sampling, from various stakeholders who are competent in this development. The research are identified 47 risks. Eleven risks are unacceptable risk includes  : noise, licensing, planning of MEP works, declining of contractor profit, the rising cost for build a new access roads, land slides, limited parking, hotel access interference,  discomfort of the hotel’s guests and staff, disruption in the project work time and delay of project completion due to interruption by the hotel operations. Nineteen risks are undesirable risk includes: public opinion, decreasing of green open land, insufficient capacity of the existing facilities, difficulties in the hotel's marketing, declining of the hotel room’s selling prices, the declining of satisfaction level of hotel guests, decreasing of hotel’s profits, lack of project scope, nappropriate strategy for supplying material and equipment and lack of competence of the project consultants and contractors, inappropriate standard of job’s handling, lack of quality control, inappropriate  project organizational, improper work methods, limited area for materials loading, decreasing of  cleanliness levels of the hotel, insufficient noise isolation blocks. Ten risks are acceptable risk and seven risks are negligible risk. Major risks are unacceptable and undesirable risk, which are need to be managed

Overview the Seven Stars Rating in Hotel Industry

Directory of Open Access Journals (Sweden)

Agung Gita Subakti

2012-11-01

Full Text Available Picking the right hotel can be tricky especially in today’s world of multiple rating systems. A luxury hotel rating once topped out at five stars but in the war to snag vacationers certain hotels that sing tunes of opulence and luxurious pleasure have started to accumulate seven stars. Star rating systems vary from continentto continent, country to country, and in a country. Hotel ratings have become a subjective assessment of amenities depending on the hotel and location. But the big question that is how they rate a seven stars Hotel. What makes it different from five stars Hotel or any fine establishment alike. In this case, the author is over viewing some of the Hotels in the world that are known for its seven stars reputation and taking a closer look on how they get their reputation for being the most luxurious Hotels in the world.

Report of the 6th Tanzania Joint Annual Health Sector Review

OpenAIRE

Smithson, Paul

2005-01-01

The 6th Annual Joint Health Sector Review was concluded successfully at Kunduchi Beach hotel, between 4th and 6th April 2005. It was preceded by a Technical preparatory meeting, held at Belinda Hotel. This year’s was the largest Review yet, with over 200 participants. As well as government and donor representatives, the meeting was attended by a variety of civil society and NGO representatives. The Honourable Minister of Health opened the meeting. Judged by the milestones, performance over th...

Aplicació Microsoft .Net : Hotel Spa

OpenAIRE

Marquès Palmer, Jordi

2010-01-01

Desenvolupament d'una aplicació amb Microsoft .NET, WCF, WPF, Linq2SQL, d'un Hotel Spa. Desarrollo de una aplicación con Microsoft .NET, WCF, WPF, Linq2SQL, de un Hotel Spa. Application development using Microsoft .NET, WCF, WPF, Linq2SQL, for a Spa Hotel.

Radioactivity monitoring of the Irish marine environment 1987

International Nuclear Information System (INIS)

O'Grady, J.; Currivan, L.

1990-06-01

This report represents the results of the Board's monitoring of radioactivity levels in the Irish marine environment during 1987. The principal objective of the monitoring programme is to obtain estimates of radiation doses to the Irish public arising from caesium-137 and caesium 134, the main contaminating radionuclides. Estimates are presented of the radiation doses to the Irish public arising from the consumption of fish and shellfish contaminated with radiocaesium

Hotel Overbooking and Cooperation with Third-Party Websites

Directory of Open Access Journals (Sweden)

Yufeng Dong

2015-08-01

Full Text Available Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations and customer no-shows. This paper discusses pricing and overbooking strategies of a hotel in the context of cooperation with multiple third-party websites and analyzes how these strategies influence the cooperation process. The increase in profits resulting from the overbooking strategy is also examined. A model of a Stackelberg game between the hotel and third-party websites and a Nash game among the third-party websites are developed to analyze the process. Results indicate that the compensation coefficient has a slight influence on hotel pricing strategy, but causes a sharp decrease in overbooking level. As the hotel demands to lessen the probability of denying under higher compensation rate, the third-party websites would exert less sales effort to reduce the demand of online customers. Results also show that under a given market demand, hotel effort only serves to redistribute market shares among the hotel and third-party websites, without influencing hotel pricing and overbooking decisions. Specifically, the market shares of the third-party websites decrease in the effort level of the hotel resulting from an increase in the hotel market share. Finally, in the numerical example where one hotel and two websites are analyzed, hotel overbooking strategy improves hotel profit by 4.20%, whereas profit improvements for Websites 1 and 2 are as high as 5.26% and 5.21%, respectively. Managerial implications of the study are also provided.

Fuzzy Expert System For The Selection Of Tourist Hotels

Directory of Open Access Journals (Sweden)

GOPAL SINGH

2015-08-01

Full Text Available In the present work a simple and very effective mathematical model is designed for tourist hotels of LEVEL 2. Location of hotels building structure of hotels quality of hotels feedback of hotels and advertisement of hotels are as input factors. Trapezoidal membership function and triangular membership function are used for fuzzification process and defuzzification is done by COG technique. The fuzzy logic has been utilized in several different approaches to modeling the selection of tourist hotels process. This model addressed the hotel of LEVEL2 and this model concludes that the hotel is LEVEL 2 with degree of precision 52.15 .

INVESTMENT EFFICIENCY IN NEW HOTEL BUILDINGS IN CROATIA

Directory of Open Access Journals (Sweden)

Eddy Rot

2012-12-01

Full Text Available Abandonment of mass tourism in the late 80-ies of 20th century and attitude of humane tourism oriented to the needs and requirements of individuals, it is characterized by changes in the design and architectural design of hotel facilities. Features and functionality of hotel facilities are affected by trends in tourism demand. Tourism gets new features, which hotel companies must adapt. Individualism, humanism and hedonism are the guidelines that accompany the tourist industry in the 21st century. They determine the new considerations shaping and arranging hotel facilities, and the need for transformation of the hotel buildings designed for mass tourism in facilities for contemporary tourist who is aware of his needs, desires and aspirations. These trends should be monitored and the hotel industry in Croatia. The last decade marked by investments in reconstruction and modernization of existing hotel facilities, but investment in new hotel facilities are still minor. The reason for this is the fact that the hotel industry is low profitable activity, but also in the unfinished privatization, lack of domestic financial capital and the lack of attractiveness of the Croatia to attract foreign capital which would allow meaningful construction of new and rehabilitation of existing hotel facilities in line with trends in the tourism market. This paper critically examines the state of the hotel industry in the Republic of Croatia and its competitiveness in Europe, and it presents the results of research on the effectiveness of building a fictional hotel in Croatia, with a comparative analysis with European hotels.

The Modern Marketing Communications of Hotel Enterprises

Directory of Open Access Journals (Sweden)

Vlashchenko Nataliia M.

2017-06-01

Full Text Available The article is aimed at studying the features of marketing communications in the hotel industry and developing scientific-practical recommendations to activate their use at the level of domestic hotel enterprises. A classification of the communications of hotel enterprises, with defining the place for marketing therein, has been compiled. A complex of marketing communications of hotel enterprises has been developed, taking account of the current marketing instrumentarium. Objectives for the staff of hotel enterprises in terms of activities in the social networks have been formulated. Recommendations to activate the development of Internet marketing in the sphere of hospitality have been developed. It has been concluded that the special feature of promoting services of a hotel enterprise is the development of personalized relationships with customers.

Corporate social responsibility in hotel industry

Directory of Open Access Journals (Sweden)

Maciej Abram

2016-10-01

Full Text Available The first objective of this article is to describe the fundamental aspects of the concept of Corporate Social Responsibility (CSR. The second goal is to present the activities, or the so-called good practices that hotels may take up and which are in tandem with the idea of CSR. The good practices will be described on the example of Polish hotel group and two hotels active on the Polish market, especially in Krakow. The article outlines possible benefits resulting from the implementation of CSR principles into the hotel strategy.

'HAs fail to consult Irish people in UK'.

Science.gov (United States)

1992-11-10

Health authorities are failing to consult local people on their health needs, a conference on the mental health of Irish people living in the UK heard last week. Consulting Irish people was often only 'symbolic', despite the requirements of the NHS and Community Care Act, conference Chair Padraic Kenna, Director of Innisfree Housing Association, told delegates. 'The Irish caught the boat in the 1950s only to miss the boat ever since,' he said.

ENVIRONMENTAL MANAGEMENT AT STAR RATED HOTEL IN BALI

Directory of Open Access Journals (Sweden)

Jaya Pramono

2014-03-01

Full Text Available The outcomes of tourism in relation to the environmental sustainability is to preserve nature, environment, and resources availablity. Therefore, the obligation to maintain sustainability of environmental are become a top agenda for the managers of the star-rated hotels. In line with this spirit the high growth of hotel and tourist arrival in Bali correlated with the high of resources use to meet the demand of hotel guests, it will affect to the environment of hotel and the environmental of Bali. This study surveyed 126 star hotels in Bali (which consists of four (4 one-star hotels, ten (10 two-star hotels, thirty-nine (39 three-star hotels, twenty-four (24 four-star hotels, and forty-nine (49 five star hotels, using a questionnaire, where the alternative answer used the seven (7 options, and the data were analyzed using descriptive statistics, and structural equation modelling (SEM. This study successfully established a significant model that describes the relationship between environmental issues, environmental management processes, and the benefits of environmental management processes in star rated hotels in Bali. Also the results of this research demonstrate that: 1. There is a significant relationship between environmental issues to the process of environmental management at star rated hotels in Bali, and 2. There is a significant relationship between the process of environmental management to the the benefits of environmental management processes of the star rated hotels in Bali. Furthermore, the issues of environment is consists of: a. The issue of pressure from tour operator, b. The issue of customer and tourists pressure, and c. The issue of climate change. Then the environmental management process of hotel consists of: a. The wastewater management process, b. The solid waste management processes, and c. The chemical management processes, and finally the benefits of environmental management processes in star hotels are consists of: a

A Mathematical Model of the Hotel Service Oligopoly Market and a Conflict-Optimal Management Method of the Hotel Complex Competitiveness

Directory of Open Access Journals (Sweden)

M. Soro

2015-01-01

Full Text Available The aim of this work is to enhance competitiveness of hotel complex management in the hotel service market of the state of Côte d'Ivoire.The objectives of this study are:1 producing a model of oligopoly market of hotel services based on marketing research;2 synthesis of the conflict-optimum management method of a hotel complex using the model of oligopoly market of hotel services;3 study of issues on competitiveness enhancement of running hotel complex in the market of oligopoly under counter-conditions of other hotel complexes.To obtain the result the paper offers to use techniques of classical and modern theory of management, namely methods of the theory of optimal management of multi-object multicriteria systems, methods of game theory, methods of system analysis, operations research and decision-making.The paper proposes a model of the oligopoly market for interaction of hotels in the hospitality services in Stackelberg’s form in which, as the "governing" parameters, a hotel complex has the accommodation cost in the selected category and the advertising cost. Monthly income of the hotel complex is proposed as an indicator of the efficiency. Evaluation of success in the market is based on the indicator of competitiveness.To solve the problem of multi-criteria optimization the paper offers a method of conflictoptimum competitiveness management of hotel complexes. It considers a model example of the interaction between two complexes in the market of duopoly.It is concluded that in the case of a saturated demand for the services of hotel complexes, there is a guaranteed Nash solution, which ensures a certain profit regardless of the actions of another hotel complex. In the case of unsaturated demand (lack of customers in the market there is no guaranteed solution, which is a prerequisite for entry into agreement between the market players.The model obtained can be useful for observing trends in the market of hotel services.

Hotel Management and the generational impact of Millennials and iGen

OpenAIRE

Sá, Ana Mafalda Neves Costa Silva e

2017-01-01

Generation Z, born in the end of the XXth century/beginning of the new millennium, represents a new cluster of customers, who are digitally connected practically since their birth, often named iGen. This new group of potential consumers discloses a new reality for different sectors. What can there be said about this future demand? Notwithstanding, other consumer who already is integrated in the market supply and demand of the Hotel Market is Generation Y consumer, also known as Millennial....

Nature tourism and Irish film

OpenAIRE

Brereton, Pat

2006-01-01

This article provides a historical overview and reading of seminal Irish film from the perspective of nature tourism. Within Irish cultural studies, tourism is frequently equated with an overly romantic image of the island, which has been used to sell the country abroad. However, using notions like the tourist gaze and taking on board influential debates around space/place, one can posit a more progressive environmental vision of nature and landscape in our readings of film.

Implementación de las herramientas de las tecnologías de la información y comunicación Tic´s y su incidencia en el desarrollo económico de las pymes sector hotelero de la ciudad de Riobamba, periodo 2014-2015.

OpenAIRE

Cuñis Carmilena, Franklin Geovanny

2016-01-01

According to a preliminary diagnosis was evident that the hotel sector of the Riobamba city make hotels, inns, and pensions which are mostly hotels with category three-star, their efforts are focused on using technology information and communication Tic's with the aim of achieving customer loyalty through personalized service. The rise of information technology and communication Tic's, especially the impact of Tic's in the hotel sector of the Riobamba city in recent years have encouraged ...

SUSTAINABLE FACTORS IN THE HUMAN ASSETS OF DANA HOTEL AS A HERITAGE HOTEL IN SOLO, INDONESIA

Directory of Open Access Journals (Sweden)

Wahyuniwati Wahyudi

2018-03-01

Full Text Available This research aims to study what sustainable factors of Dana Hotel in the human assets; and also find out what the status of Dana Hotel, using VRIN analysis (Value, Rarity, Imperfect Imitability, and Non-Subs­ti­tu­ta­bility from Natural Language Data of observation and in-depth interviews in a descriptive qua­litative study. In results, in order to achieve sustainability, Dana Hotel has valuable, rare, imperfectly imitable, and non-subs­titutable factors in the human assets. As the human assets are valuable, rare, im­perfectly imitable, and non-subs­titutable, the status of Dana Hotel is sustainable in the context of hu­man resources. It is concluded that following the success of Dana Hotel, organizations that have those fac­tors or even more, tend to have big opportunities to survive.

Lifestyle Entrepreneurs: Insights into Blackpool's Small Hotel Sector

Science.gov (United States)

Rowson, William; Lashley, Conrad

2012-01-01

Branded chains dominate sections of commercial hospitality provision; however, the vast majority of firms in the sector are micro businesses employing 10 or fewer staff. In fact, most are so small as to employ no permanent staff. In many cases, those running these businesses are not classic entrepreneurs driven by a need to maximise profits and…

The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention

OpenAIRE

Seo Yeon Kim; Jong Uk Kim; Sang Cheol Park

2017-01-01

With the rapid development of information technology in hotel booking context, it is no doubt that many hotels consequently enhance the needs of integrating information technologies into their overall business operations. In this study, we developed a research model which consists of perceived value, trust toward a third party online booking site, and trust toward hotels, and tested it by using partial least square techniques. Survey data were collected from 307 individuals who have prior exp...

Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

OpenAIRE

Milan Bradić; Ljiljana Kosar; Bojana Kalenjuk

2013-01-01

This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores) given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in...

Etap Hotel Augsburg City with green technology. VRV heat recovery technology in low-budget hotels: 2-conductor and 3-conductor systems; Etap Hotel Augsburg City mit gruenen Extras. VRV-Technologie in Low-Budgets-Hotels in 2- und 3-Leiter Ausfuehrung

Energy Technology Data Exchange (ETDEWEB)

Graupensberger, Thomas; Huhn, Ole [Daikin Airconditioning Germany GmbH, Muenchen (Germany)

2011-11-15

Etap Hotel, the low-budget hotels of the Accor Group and the European leader in this segment, opened a new hotel in Augsburg city on 1 March 2010. the building was constructed according to ecological criteria and boasts state-of-the-art technology. The contribution presents details.

The contribution of radioactivity in the Irish Sea to the radiation exposure of the Irish population during 1982-'83

International Nuclear Information System (INIS)

Cunningham, J.D.; O'Grady, J.

1984-03-01

This report presents an estimate of the exposure of members of the Irish public during the period of May 1982 to June 1983 due to the consumption of fish and shellfish, the most important route by which exposure of the Irish public can occur from radioactivity, in particular radiocaesium, in the Irish Sea. Radiation exposure from other pathways, such as external radiation, is neglegible. The results are examined in terms of the dose limits recommended by the International Commission on Radiological Protection and the basic radiation safety standards of the European Community. The results show a small decrease on the levels of recent years and indicate a decreasing trend probably reflecting the reduction in the quantity of radiocaesium being discharged annually from Sellafield. The monitoring programme enables the radioactivity levels of the Irish Sea to be kept under review and will be continued to enable trends to be identified. (author)

A Survey of Tritium in Irish Seawater

International Nuclear Information System (INIS)

Currivan, L.; Kelleher, K.; McGinnity, P.; Wong, J.; McMahon, C.

2013-07-01

This report provides a comprehensive record of the study and measurements of tritium in Irish seawater undertaken by the Radiological Protection Institute of Ireland RPII. The majority of the samples analysed were found to have tritium concentrations below the limit of detection and a conservative assessment of radiation dose arising showed a negligible impact to the public. Tritium is discharged in large quantities from various nuclear facilities, and mostly in liquid form. For this reason it is included in the list of radioactive substances of interest to the OSPAR (Oslo-Paris) Convention to protect the marine environment of the North-East Atlantic. To fulfil its role within OSPAR, to provide technical support to the Irish Government, RPII carried out a project to determine the levels of tritium in seawater from around the Irish coast to supplement its routine marine monitoring programme. A total of 85 seawater samples were collected over a three year period and analysed at the RPII's laboratory. Given that the operational discharges for tritium from the nuclear fuel reprocessing plant at Sellafield, UK, are expected to increase due to current and planned decommissioning activities RPII will continue to monitor tritium levels in seawater around the Irish coast, including the Irish Sea, as part of its routine marine monitoring programme

The Impact of Oil Prices on Irish Inflation

OpenAIRE

O'Brien, Derry; Weymes, Laura

2010-01-01

Oil prices have been characterised by large fluctuations in recent years. Strong volatility in oil prices has important implications for the Irish economy as Ireland has a relatively poor fuel endowment and relies heavily on imported oil. Energy price increases have been one of the principal drivers behind HICP inflation rates in Ireland in recent years. This article highlights the distinctive features of the Irish energy market which render the impact of oil price changes on Irish inflation ...

Reawakening the Irish language through the ırish education system: Challenges and priorities

Directory of Open Access Journals (Sweden)

T.J. Ó Ceallaigh

2015-12-01

Full Text Available As a language, Irish is unique to Ireland and is, therefore, of crucial importance to the identity of the Irish people, to Irish culture and to world heritage. The Irish language however has had a turbulent and traumatic history and has endured a complex and varied relationship with the Irish people. Since the foundation of the Irish Free State, the education system has been targeted as an agency and model for Irish language planning, education and language revitalisation and has had a critical role in generating linguistic ability in the Irish language. This paper reviews the complex and controversial relationship between the Irish language, the State and the education system from an historical perspective. Some key acts of recent legislation and government initiatives, which impact on the status of the Irish language are considered and barriers and challenges to progress in the education system are outlined. The paper concludes with a discussion on significant positive factors which may revolutionise and reawaken the Irish language through our education syste

Kubija Hotell-Loodusspaa = Kubija Hotel-Nature Spa

Index Scriptorium Estoniae

2012-01-01

Võrus Männiku tee 43A asuva Kubija Hotell-Loodusspaa sisekujundusest. Sisearhitektid Tiiu Truus ja Birgit Jaanus (Stuudio Truus). Arhitektid Indrek Tiigi ja Helle-Triin Hansumäe. Loetletud Stuudio Truus tehtud töid

ROLE OF COLOR TO SUPPORT THE ACHIEVEMENT OF RELAXATION IN BUSSINES HOTEL (CASE STUDIES OF BUSINESS HOTEL IN SEMARANG

Directory of Open Access Journals (Sweden)

Adel Issa Elsosan

2015-12-01

Full Text Available Semarang sebagai pusat bisnis dan pariwisata di Jawa Tengah memberikan kesempatan bagi investor untuk berinvestasi di Semarang. Akhir-akhir ini bisnis perhotelan di Kota Semarang menunjukkan prospek cerah. Hal ini dapat dilihat dari meningkatnya jumlah wisatawan yang menginap di hotel. Salah satu alasannya adalah banyak kegiatan seperti pertemuan yang diselenggarakan oleh instansi pemerintah, baik lokal maupun nasional, yang diselenggarakan di kota Semarang. Berdasarkan hasil survei awal, sebagian besar hotel di Semarang masih minim fasilitas dan tidak berlaku pentingnya pelaksanaan warna bagi pengunjung. Studi tentang peran warna untuk mencapai relaksasi ini penting karena jika relaksasi mencapai sehingga manusia dapat membuat lebih konsentrasi dan merasa menyegarkan. Tujuan dari penelitian ini adalah: Studi tentang bagaimana warna mempengaruhi dalam penciptaan relaksasi di hotel bisnis di Semarang. Sampel penelitian diarahkan ke hotel menggunakan warna dingin dan hotel warna hangat di Semarang. Metode analisis yang digunakan adalah analisis deskriptif. Berdasarkan hasil dan analisis, kesimpulan dalam penelitian ini adalah: (1 Warna dalam menciptakan relaksasi sangat penting bagi responden dan kedua warna dingin dan warna hangat dapat membuat dan menciptakan relaksasi. (2 Hal-hal yang mempengaruhi pemilihan warna untuk meningkatkan bisnis hotel adalah tujuan untuk tinggal di hotel, pertimbangan ini untuk bekerja dan nilai pribadi seperti liburan, juga relaksasi. [Title: Role of Color to Support The Achievement of Relaxation in Bussines Hotel (Case Studies of Business Hotel in Semarang] Semarang as a business and tourism hub in Central Java provides an opportunity for investors to invest in Semarang. Lately the hospitality business in the city of Semarang show bright prospects. It can be seen from the increasing number of tourists who stay at the hotel. One reason is that many activities such as meetings held by government agencies, both local

Quantum Hilbert Hotel.

Science.gov (United States)

Potoček, Václav; Miatto, Filippo M; Mirhosseini, Mohammad; Magaña-Loaiza, Omar S; Liapis, Andreas C; Oi, Daniel K L; Boyd, Robert W; Jeffers, John

2015-10-16

In 1924 David Hilbert conceived a paradoxical tale involving a hotel with an infinite number of rooms to illustrate some aspects of the mathematical notion of "infinity." In continuous-variable quantum mechanics we routinely make use of infinite state spaces: here we show that such a theoretical apparatus can accommodate an analog of Hilbert's hotel paradox. We devise a protocol that, mimicking what happens to the guests of the hotel, maps the amplitudes of an infinite eigenbasis to twice their original quantum number in a coherent and deterministic manner, producing infinitely many unoccupied levels in the process. We demonstrate the feasibility of the protocol by experimentally realizing it on the orbital angular momentum of a paraxial field. This new non-Gaussian operation may be exploited, for example, for enhancing the sensitivity of NOON states, for increasing the capacity of a channel, or for multiplexing multiple channels into a single one.

Irish-Israelism

DEFF Research Database (Denmark)

Yazell, Bryan

2018-01-01

This article re-considers the language of racial stereotype that is at the forefront of the “Cyclops” episode in Ulysses. Critics have long characterized the conflict between Leopold Bloom and the Citizen in terms of how each character defines the Irish nation. According to these readings, Bloom’...

Legal liability and claims for the hotel industry

OpenAIRE

Dimcho Todorov

2017-01-01

The paper presents a review of various aspects of legal liability and claims to hotel management arising in the hotel industry in the context of the legal framework and possible legal consequences for hotels and other types of commercial accommodation establishments. The main reasons for accidents' occurrence in the hotel industry are chronologically traced. Possible claims to the hotel management are also presented in detail. The problem with workplace discrimination, which is considered as ...

Emergency Management for Disasters in Malaysian Hotel Industry

Directory of Open Access Journals (Sweden)

AlBattat Ahmad Rasmi

2014-01-01

Full Text Available This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and International in Kuala Lumpur, Subang, and Putrajaya are undertaken. The result revealed that Malaysian hotels are exposed to a wide range of natural and man-made disasters. Malaysian hotels lack proactive emergency planning and a lot of constraints which impede successful emergency planning for disasters in the hotel industry in Malaysia, with emphasizing on the relevant authority’s role to demonstrate emergency management to hotels convincing them to adopt such practices, so they can be able to cope with emergencies effectively.

Injuries in Irish dance.

Science.gov (United States)

Stein, Cynthia J; Tyson, Kesley D; Johnson, Victor M; Popoli, David M; d'Hemecourt, Pierre A; Micheli, Lyle J

2013-12-01

Irish dance is growing in popularity and competitiveness; however, very little research has focused specifically on this genre of dance. The purpose of this study was to analyze the types of dance injuries incurred by Irish dancers. A chart review was performed to identify all injuries associated with Irish dance seen in the sports medicine or orthopaedic clinics at the investigators' hospital over an 11-year period. "Injury" was defined as any dance-related pain or disorder that led to evaluation in the clinics. Survey data were also collected from study participants. Ultimately, 255 patients from over 30 different schools of dance were seen with injuries directly related (726 clinic visits) or partially related (199 visits) to Irish dance. Participants ranged in age from 4 to 47, with 95% (243/255) under the age of 19. These 255 patients received 437 diagnoses. Almost 80% of the injuries (348/437) were attributable to overuse, and 20.4% were acute and traumatic injuries (89/437). Ninety-five percent (95.9%) of injuries involved the hip or lower extremity. The most common sites were the foot (33.2%), ankle (22.7%), knee (19.7%), and hip (14.4%). Typical diagnoses were tendon injury (13.3%), apophysitis (11.4%), patellofemoral pain and instability (10.8%), stress injury (10.1%), and muscle injury (7.8%). The majority of traumatic injuries were seen in clinic within 3 weeks, but less than a quarter of overuse injuries were seen that quickly. The most common treatment, prescribed to 84.3% of patients, was physical therapy and home exercises, and the majority of dancers (64.3%) were able to return to full dance activity after injury.

The Hotel as the Holiday/Stay destination: Trends and Innovations.

OpenAIRE

Hackett, Gereva; Melia, Detta

2012-01-01

This paper analyses trends in the international hotel industry and provides insights into the trends that are most likely to influence future business success. Trends, such as, design, social and lifestyle changes, the eco-hotel, the historically significant hotel, the sports hotel, the health spa, the quirky hotel, the boutique hotel and the fashionable hotel which are differentiating the traditional hotel product are discussed. This paper is based on primary and secondary research providing...

Temporal dimensions of vulnerability to crime in economic sectors

OpenAIRE

Klima, Noel

2011-01-01

This paper presents the results of research into vulnerability to crime in two economic sectors in Belgium. Vulnerability to crime is an integration of diverse temporal factors. We address pre-crime and post-crime aspects of vulnerability, arising before and after the criminal event in an economic context. Based on interviews with professionals, security staff, law enforcement agents and with criminals in the transport sector and the hotel and catering industry, a study of police files, and i...

SAFETY DAN SANITASI DI AREA KITCHEN AMAROOSSA HOTEL BANDUNG

Directory of Open Access Journals (Sweden)

Chandra Rizki Yano Putra

2016-05-01

Full Text Available Abstrac - In the tourism industry sectors of the hospitality industry is engaged in services, very influential on the development of tourism. Hotels are required to provide satisfaction to both guests of the facilities provided to meet the needs of guests. The hotel must be able to create a comfortable atmosphere for guests, one way to improve safety and sanitation in all department. This observation examines the main problems, namely: "How is safety and sanitation in the kitchen area, what is the procedure to clean kitchen areas, wash your food how procedures and equipment in the kitchen, and whatever obstacles that occur during operations in the kitchen". The method used in this thesis is "Descriptive Method". Data collection techniques used by direct observation to the object of research, conduct interviews with employees Amaroossa Hotel Bandung kitchen, equipped with library research to obtain theoretical data as a basis for discussion. The results of this observation that the state of safety and sanitation of kitchen area has not met the requirements of safety and sanitation. Cleaning the kitchen area has been going well, but spacious kitchen is limited. Washing equipment and food ingredients not meet safety and sanitation that is using the sink in the same place for washing. Operational constraints in a narrow kitchen space and limited washing tubs and equipment. . Keyword: Safety, Health, Kitchen   Abstrak - Dalam industri kepariwisataan, perhotelan merupakan sektor industri yang bergerak dalam bidang jasa dan sangat berpengaruh terhadap perkembangan kepariwisataan. Hotel dituntut dapat memberikan kepuasan kepada tamu baik dari fasilitas yang disediakan dalam memenuhi kebutuhan tamu. Pihak hotel harus mampu menciptakan suasana yang nyaman untuk tamu, salah satu caranya meningkatkan safety dan sanitasi pada semua department. Penelitian ini mengkaji permasalahan pokok yaitu: “Bagaimana safety dan sanitasi di area kitchen, bagaimana

«The hotel industry and its importance in the technical and economic development of a region : the Lake Geneva case (1852-1914)»

OpenAIRE

Humair Cédric

2011-01-01

The historiography dedicated to tourism has emphasised how some socio economic evolutions such as urbanisation mechanisation of transport or the advent of leisure time in society have supported pleasure trips and therefore the development of the hotel industry. On the contrary the research has too often neglected or at least minimised the impact of the hotel sector on a region’s development. This contribution seeks to fill this gap by analysing the Geneva Lake region one of the most importan...

Redes sociales: herramienta de marketing internacional en el sector hotelero

Directory of Open Access Journals (Sweden)

Ana María Miranda Zavala

2016-01-01

Full Text Available El presente artículo tiene como objetivo identificar las estrategias de marketing internacional en redes sociales que realizan los hoteles de cuatro y cinco estrellas de la ciudad de Tijuana, Baja California, México. Así mismo, la revisión de las características y contenidos de las redes sociales de este sector, reconociendo la importancia en el marketing internacional como medio de comunicación con los huéspedes. De este modo, se propone caracterizar los atributos que consideran esenciales los huéspedes de los hoteles y que hacen que el visitante incremente su confianza en la utilización de dichos medios. La investigación ha contemplado un análisis cualitativo de las redes sociales de 16 hoteles registrados en la Secretaría de Turismo (SECTUR y la Asociación de Hoteles del Noroeste (ASHONO para identificar la manera en que llevan a cabo su estrategia de marketing a través de esos medios. Asimismo, se aplicaron encuestas a 267 huéspedes de los hoteles con la finalidad de identificar los atributos que consideran importantes que aparezcan en la red social del hotel, que habrían de incrementar la eficiencia de los resultados de la estrategia de marketing con redes sociales.

Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

Directory of Open Access Journals (Sweden)

Milan Bradić

2013-04-01

Full Text Available This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in business tourism segment.

[Manual handling of loads in the hotel trade: the experience of the ASL (Local Health Unit) Milan].

Science.gov (United States)

Fontani, S; Mercuri, Irene; Salicco, R; Veratti, Silvia; Sorrentino, L

2010-01-01

There are over 400 hotels in Milan with a guest capacity of about 62,000 and employing more than 10,000 workers. In 2008/09 the Occupational Health and Safety Service of A.S.L. Milano (Local Health Unit) carried out research into the hotel trade to ascertain the development of this commercial sector, also in view of EXPO 2015. The aim of the project was to improve hygiene and safety conditions and carry out preventive measures. A specific purpose was to study manual handling of loads and repetitive movements risk. The study covered 30 hotels and 7 temporary staff cooperatives. We acquired the Risk Evaluation Document, the Health Surveillance Programme and Registers of Labour Accidents to analyze manual handling of loads and repetitive movements. In the investigations and assessments on hotels we used currently available scientific tools--NIOSH Lifting Index, Push and Pulling Analysis, OC.R.A. Check-List--to study risks related to handling loads and upper limb mechanical overload, which revealed a specific occupational risk that requires a fresh approach to prevention and safety in the entire sector. Chambermaid: LI (Range): 0.57-2.75; Push and Pulling Actions: Fi 0.66-Fm 1.5 and Fi 0.76-Fm 1.33 respectively; OC.R.A. Check-List: 21. Porter: LI (Range): 0.77-3.75. Maintenance staff LI (Range): 0.57-2.75. The study highlighted the presence of risk due to manual handling of loads and repetitive movements in porters, maintenance personnel and particularly in chambermaids that up to now have been poorly assessed by safety experts. Analysis of the information contained in the registers of labour accidents suggests that a significant number of accidents can be related to muscular-skeletal disorders that affect especially cleaning, portering and kitchen staff

DAMPAK PENERBITAN PERATURAN WALIKOTA YOGYAKARTA NOMOR 77 TAHUN 2013 TENTANG PENGENDALIAN PEMBANGUNAN HOTEL TERHADAP PERMOHONAN IZIN PEMBANGUNAN HOTEL DI KOTA YOGYAKARTA

OpenAIRE

., BERLIAN

2015-01-01

Together with the increasing of tourist who visit in Yogyakarta, the amount of the hotel constructions are increasing too. It is very common to find a hotel in every side of this city. This leads a problem. The hotel construction become uncontrolled in this city. In this situation, the Yogyakarta District Govermentm make a moratorium regulation about a hotel construction with Peraturan walikota Yogyakarta Nomor 77 Tahun 2013 tentang Pengendalian Pembangunan Hotel. This paper will discuss ...

Hotel revenue management – a critical literature review

OpenAIRE

Ivanov, Stanislav; Zhechev, Vladimir

2012-01-01

The paper presents a literature review of the main concepts of hotel revenue management (RM) and current state-of-the-art of its theoretical research. The article emphasises on the different directions of hotel RM research and is structured around the elements of the hotel RM system and the stages of RM process. The elements of the hotel RM system discussed in the paper include hotel RM centres (room division, F&B, function rooms, spa & fitness facilities, golf courses, casino and gambling fa...

Importance of staff training in hotel industry Case Study: Hotel Dukagjini

Directory of Open Access Journals (Sweden)

MSc. Albana Gazija

2011-12-01

Full Text Available In every business, independently of the activity, human resources are the most precious capital. In terms of global competition and rapid change, personnel training are essential. Every manager should be able to attract qualified and capable personnel, in order to use their skills in achieving organizational objectives. In a market economy where uncertainty is rather widespread, obtaining knowledge and information is becoming a source for creating competing advantages. One of the most important aspects in contemporary hotel industry is getting to know the new methods and techniques through training. Staff training is an important part in Human Resource Management, in order to improve employee performance, respectively it helps putting their skills to better use and specialization in their work. Application of an efficient training process has an important impact in increasing employee performance.      The aim of this study is to understand the importance of personnel training in hotel industry. The study includes the theoretical part for staff training, importance and benefits. The empirical part is composed by a qualitative method research of Hotel Dukagjini in Peja. The paper’s results have shown that management has a relatively good understan-ding of the importance of personnel training; the hotel may be in a favorable situation if the employees keep taking continuous training.

Rentabilidad de hoteles boutique explicada desde la experiencia memorable

Directory of Open Access Journals (Sweden)

Driselda Patricia Sánchez Aguirre

2017-01-01

Full Text Available Los hoteles boutique representan una tendencia en el sector de alojamiento, son organizaciones de lujo, con pocas habitaciones, que surgen a partir de las preferencias de viajeros irónicos y exigentes, aquellos que buscan un espacio en el que converja el escape de la realidad, pero al mismo tiempo puedan sentirse en casa. Aunque varios hoteles boutique son empresas pequeñas e incluso familiares, los indicadores reportados del segmento en México muestran organizaciones rentables en términos de la industria. El principal objetivo de este artículo es explicar la rentabilidad de estas organizaciones desde una perspectiva teórica, considerando la teoría de economía de la experiencia y su complementariedad con la teoría de recursos y capacidades. La reflexión final hace alusión al servicio superior, la capacidad para sorprender a sus huéspedes y la creatividad de los recursos humanos como los principales factores en la generación de experiencias memorables y que gracias a la reputación que construyen, contribuyen a la rentabilidad de estas organizaciones. |

Inventory analysis and carbon footprint of coastland-hotel services: A Spanish case study.

Science.gov (United States)

Puig, Rita; Kiliç, Eylem; Navarro, Alejandra; Albertí, Jaume; Chacón, Lorenzo; Fullana-I-Palmer, Pere

2017-10-01

Tourism is a key industry in the Spanish economy. Spain was in the World top three ranking by international tourist arrivals and by income in 2015. The development of the tourism industry is essential to maintain the established economic system. However, if the environmental requirements were not taken into account, the country would face a negative effect on depletion of local environmental resources from which tourism depends. This case study evaluates, through a life cycle perspective, the average carbon footprint of an overnight stay in a Spanish coastland hotel by analyzing 14 two-to-five-stars hotels. Inventory and impact data are analyzed and presented both for resource use and greenhouse gases emissions, with the intention of helping in the environmental decision-making process. The main identified potential hotspots are electricity and fuels consumption (6 to 30kWh/overnight stay and 24 to 127MJ/overnight stay respectively), which are proportional to the number of stars and unoccupancy rate and they produce more than 75% of the impact. It is also revealed that voluntary implementation of environmental monitoring systems (like EMAS regulation) promotes collection of more detailed and accurate data, which helps in a more efficient use of resources. A literature review on LCA and tourism is also discussed. Spanish hotels inventory data presented here for the first time will be useful for tourism related managers (destination managers, policy makers and hotel managers among others) to calculate sustainability key indicators, which can lead to achieve real sustainable-tourism goals. Further data collection will be needed in future projects to gather representative data from more hotels, other accommodation facilities and also other products/services offered by tourist sector in Spain (like transport of tourists, food and beverage, culture-sports & recreation and others). Copyright © 2017 Elsevier B.V. All rights reserved.

Fuzzy Expert System For The Selection Of Tourist Hotels

OpenAIRE

GOPAL SINGH

2015-01-01

In the present work a simple and very effective mathematical model is designed for tourist hotels of LEVEL 2. Location of hotels building structure of hotels quality of hotels feedback of hotels and advertisement of hotels are as input factors. Trapezoidal membership function and triangular membership function are used for fuzzification process and defuzzification is done by COG technique. The fuzzy logic has been utilized in several different approaches to modeling the selection of tourist h...

Aplikasi Sistem Informasi Hotel Berbasis Android

Directory of Open Access Journals (Sweden)

Putu Arismawan Jaya Kusuma

2015-04-01

Full Text Available Hotel merupakan fasilitas yang sudah menjadi kebutuhan yang sangat penting bagi masyarakat meliputi kebutuhan traveling antar kota dalam urusan bisnis maupun wisata. Teknologi informasi dalam pengolahan informasi sangatlah diperlukan dalam pengolahan data instansi hotel agar data dapat dikelola dengan baik sehingga membantu pengelola dalam melakukan pengambilan keputusan. Kecepatan dan efisiensi suatu sistem dalam pengolahan data manajerial hotel kini menjadi suatu hal mutlak yang diperlukan dalam kompetisi di dunia bisnis perhotelan. Sistem informasi berbasis Android merupakan solusi tepat untuk mengatasi permasalahan kebutuhan pengolahan data manajerial hotel yang bersifat dinamis dan dapat diakses secara mobile. Perangkat mobile yang terintegrasi dengan web merupakan salah satu pilihan yang tepat untuk mengolah sistem informasi perhotelan, dalam pelaksanaan administrator sistem informasi dapat mengelola data dari server database. Seorang user dapat memperoleh informasi dengan membuat permintaan dari aplikasi yang telah terpasang sebelumnya pada smartphone android, ke database. Segala proses pertukaran data disimpan pada server web. Kata kunci : Teknologi, Sistem Informasi, Hotel, Front Office

Hotell "St. Petersbourg" / Valdeko Vende

Index Scriptorium Estoniae

Vende Valdeko, 1920-2009

2013-01-01

Hotell Rataskaevu 7 hoones avati 1850. aastal. Kohe sai ta Tallinna teiseks esinduslikumaks võõrastemajaks. Hotelli ümberehitusest. Loetletud hotelli omanikud ja nimemuutused. Hotelli restoranist. Hotell oli Tallinna üks kallimaid. Tegemist on kõige pikemat aega pidevalt tegutsenud Tallinna hotelliga

The Relationship Between Hotel Brand Personality And Customer Loyalty

OpenAIRE

Yasin, Bahar; Jamontaite, Kamile; Ahmedova, Saida; Akin, Mahmut Selami

2018-01-01

The purpose of this article is to explore the relationship between brand personality and customer loyalty in the five-star business hotel and propose an effective way for developing a remarkable hotel brand and improving its customer loyalty. The reason for choosing a particular hotel is that it is a member of a famous international hotel chain with a well-known brand name. According to the literature, business hotels usually have stronger brand names comparing to leisure hotels. Literature r...

Strategic design assessment of a hotel company through qualitative and quantitative indicators

Directory of Open Access Journals (Sweden)

Dinaidys Gómez-Selemeneva

2015-12-01

Full Text Available The strategic design process and subsequent evaluation of results and their feedback and control are key moments in the management of an organization. This is therefore a topic of great relevance today in all publications in this subject area, especially empirical studies that provide both quantitative and qualitative information on the performance of companies in dynamic sectors such as tourism. That is why this article focuses on assessing the effectiveness of different strategies: generic, growth and diversification of a hotel company in the Caribbean area through the financial performance indicators and other qualitative. Results presented correspond to 100% of the study population, all of which made possible the information needed to detect major deviations from the strategic approach and possible alternatives for improving the performance and future competitiveness of the different facilities hotel. So empirical research of a tourist destination in growth and consolidation, as well as also a generalizable methodology for diagnosis and strategic design of organizations is provided.

Smoking in hotels: prevalence, and opinions about restrictions.

Science.gov (United States)

Semmonds, A; Bailey, K; Bentley, S; Chase, V; Fernando, S; Guruge, A; King, M; Tan, O M; Walsh, R

1995-02-01

Exposure to high levels of environmental tobacco smoke can occur in hotels. Controversy exists about smoking regulation on licensed premises. This survey of 138 people attending one of three Newcastle hotels during 1993 found that 57 per cent of respondents were nonsmokers. Fifty-eight per cent (95 per cent confidence interval (CI) 50 to 66 per cent) of respondents in these hotels believed their health was being adversely affected by other people's smoke in the hotel. Seventy per cent (CI 62 to 78 per cent), including half the smokers, were in favour of restriction of smoking in the hotels. Most preferred the establishment of smoke-free areas to the introduction of total smoking bans in hotels. The failure of hotels to regulate smoking suggests that a legislative approach is required. The case for legislation would be strengthened by a larger study elsewhere in Australia.

AN EXPLORATORY RESEARCH ON HISTORY OF CLUJ HOTELS

Directory of Open Access Journals (Sweden)

Marius BOTA

2014-12-01

Full Text Available Cluj-Napoca has a long and interesting history. The City of Cluj is considered the “capital of Transylvania” because it is an important academic, cultural and business center, an interesting tourist destination for various types of tourists. The present study makes an analysis regarding the hotels from Cluj during the 19th and 20th centuries. The analysis is focusing on history of the hotels, their market evolution and the stories related to those hotels. This period was chosen for this research because represent the beginnings of the Cluj hotels market. For the investigations it was used exploratory research, obtaining secondary data through different types of sources: history books, published studies, web sites and old pictures. The present research has two main objectives: the first one is to explore the Cluj history in order to identify the hotels present on the market during the 19th and 20th centuries; the second one is to revile some stories related to the hotels, owners and buildings. There were identified 11 hotels from Cluj during the 19th and 20th centuries. There were not included here the hotels build in the last part of the communist period. At present, the buildings in which were functioned the most important hotels, are on the list of historical monuments from Cluj County. It can be proposed some old pictures and interesting stories about the hotels, the buildings, the guests, in order to attract the tourists.

The sword and the prayerbook: ideals of authentic Irish manliness.

Science.gov (United States)

Nugent, Joseph

2008-01-01

As the Catholic Church responded to secular models of the nineteenth-century hero by refurbishing its saints, the Irish Church promoted its native saint, Colmcill, as the sole authentic positive stereotype deserving of the Irishman's emulation. At a time when the concepts of Irishness and manliness were being contested, the League of St. Columba proposed that the physical, psychological, and spiritual characteristics of Colmcill be materialized in the new Irish youth. By folding the mystical rhetoric of Catholicism into the search for national identity, the League altered the course of Irish nationalism and inflected the trajectory of Irish masculine development. While Colmcill's ascendance as an emulatory type was brief, the qualities he was shaped to embody were reinscribed in the Catholic priest, who became installed as the aspirational model for the youth of Ireland.

Hotel na Vysočině

OpenAIRE

Machatka, Petr

2013-01-01

Diplomová práce s názvem Hotel na Vysočině řeší projektovou dokumentaci ve stupni pro provedení stavby. Hotel má tři nadzemní podlaží. Objekt je nepodsklepený. Zastřešení je provedeno plochou a šikmou střechou. Zdící systém POROTHERM s kontaktním zateplením expandovaným polystyrenem EPS -F. The master thesis named Hotel at Vysočina solves project documentation in the degree for building construction. The hotel has three floors. The object is without a cellar. As roofing is used a flat and ...

MARKET ANALYSIS OF HOTEL SERVICES IN UKRAINE

OpenAIRE

Iryna Antonova

2015-01-01

The subject of this research is the market of hotel services in Ukraine in recent years, since the market for the hotel services in Ukraine emerged in the first half of the 2000s. Initially, the focus of both local and foreign investors was on the development of the hotel market in Kyiv. Gradually, with the development of hotel business in Ukraine, investors’ interest began to shift in the direction of populated cities, primarily large business centers of the country (with a population of abo...

Aarauerhof Hotel – Suiza

Directory of Open Access Journals (Sweden)

Dahinden, J.

1975-05-01

Full Text Available The hotel consists of basement, ground floor, first floor and other blocks of different heights, in which there is a total of 80 beds. So as to take advantage of the proximity to the railway station, in front of which the hotel is situated, the gastronomy section has been planned on the ground floor. On the first floor are the living rooms and conference rooms and the main one contains the fashion shops that extend over three floors. The first basement has a discotec; and in the second are situated the storage rooms and the installations of the building. The hotel is further completed by two storeys of subterranean parking space, situated below the square in front of the railway station.Está compuesto por sótanos, planta baja, planta primera y cuerpos elevados de distintas alturas, en los que se distribuyen un total de 80 camas. Para aprovechar la proximidad de la estación de ferrocarril, en cuya plaza se halla este hotel, se ha colocado la sección de gastronomía en la planta baja. En el primer nivel se encuentran las salas de estar y de reunión, y el principal aloja las tiendas de modas, que ocupan tres alturas. El primer sótano contiene una discoteca; y en el segundo se distribuyen los almacenes e instalaciones del edificio. El hotel se completa con dos plantas de aparcamiento subterráneo situadas bajo la plaza de la estación.

Building Hotel Revenues through Tourism

Directory of Open Access Journals (Sweden)

John D. Murtha, CHA

2013-01-01

Full Text Available When evaluating ways to maximize revenues, hotel executives should consider supporting the efforts of local destination marketing organizations. Helping to build and sustain travel to a city or region can benefit individual hotels, by combining resources and energy on marketing tactics that would otherwise be too ambitious or costly for a single property to pursue on its own. The market in Boston and adjacent Cambridge, Massachusetts offers an interesting case study for understanding the interaction of hotels and destination marketing organizations. The author includes action steps for hoteliers who would like to become more involved in such efforts.

Hotel di Kawasan Kenjeran

OpenAIRE

Soetjipto, Michael Reinhart

2014-01-01

Hotel yang terletak di kawasan Kenjeran ini bertujuan untuk memfasilitasi para wisatawan domestik atau ataupun Internasional. Selain itu seiring dengan pengembangan kenpark yang mulai merencanakan pengembangan fasilitas hiburan serta apartemen yang dapat mendukung dari adanya hotel tersebut sebagai bangunan yang dapat melengkapi komplek tersebut. Fasilitas yang ada saat ini dan cukup ramai dikunjungi masyarakat adalah sebuah tempat ibadah orang tionghoa, banyak masyarakat yang datang untuk be...

Comparative Analysis Of Customer Relationship Management at Grand Aston Hotel Medan and Polonia Hotel Medan and Its Impact To The Customer Loyalty

OpenAIRE

Lubis, Arlina Nurbaity; Absah, Yeni

2016-01-01

Tourism business development can increase the competition, particularly in the hotel industries. The existence of new hotels including five star hotels and the trend of budget hotel or pop hotels can increase the competition. One way to survive from the competition is by making a good relationship with the customers. The implementation of customer relationship management (CRM) can be used as business strategy to face the competition. CRM can create customer loyalty because by usin...

Analisa Investasi Hotel Axana (Ex Ambacang Padang

Directory of Open Access Journals (Sweden)

Gusriani Gusriani

2013-03-01

Full Text Available Gempa bumi pada tahun 2009 mengakibatkan bangunan-bangunan di Padang banyak yang runtuh, salah satunya adalah Hotel Ambacang. Pemilik  membangun kembali Hotel  Ambacang dengan desain struktur  tahan gempa dan ini  membutuhkan biaya yang jauh lebih besar dari bangunan semula. Hotel Axana adalah hotel berbintang empat dengan jumlah lantai empat lantai, lantai satu terdiri dari kafe, lobby, gudang, coffe, dan ballroom, sedangkan untuk lantai dua terdiri dari 39 unit kamar, lantai tiga terdiri dari 37 unit kamar, lantai empat terdiri dari 38 unit kamar,  gym dan kolam renang. Penelitian ini bertujuan melakukan analisa kelayakan dengan meninjau aspek finansial. Analisa finansial ini dilakukan dengan menganalisa variabel investasi, kemudian menghitung pengeluaran dan  penerimaan  yang selanjutnya dapat dibuat cashflow selama masa investasi, kemudian dilakukan analisa sensitivitas terhadap variabel tingkatan jumlah pengunjung, tarif sewa kamar, dan suku bunga bank. Dari hasil analisa data diketahui bahwa Investasi total Hotel Axana Sebesar Rp 130.293.467.888,00 dengan NPV selama masa investasi  sebesar   Rp 1.712.634.662,00, sedangkan analisa Profitability Index (PI Hotel Axana ini = 1,3%, positif berarti hotel ini profit dan dikatakan layak dari segi finansial. Hasil analisa sensitivitas antara variabel okupansi, tarif sewa kamar, dan suku bunga terhadap NPV diketahui bahwa Hotel  Axana Padang layak jika  tingkat hunian lebih dari 40%, penurunan tarif sewa kamar tidak lebih dari 5% dari taraf saat ini,  suku bunga tidak lebih lebih dari 12,6 %.

THE ONLINE VISIBILITY OF THE ROMANIAN HOTELS. EMPHASIS ON THE HOTELS FROM THE NORTH-EAST REGION OF ROMANIA

Directory of Open Access Journals (Sweden)

Andreea MAHA

2015-09-01

Full Text Available The purpose of the present research is to analyze the online visibility of Romanian hotel websites and what mistakes are identified once we analyze the hotel content. At the same time we want to provide a complex overview of how Romanian hotels use the Internet for their business. The research method used for creating this article is documentary study and content analysis. We have carried out the content analysis of all hotel websites categorized between 3 to 5 stars in the North-East region of Romania. The main mistakes identified consist in the use of websites just for information purposes, the information are often not up to date which promote hotels that no longer exist, and not allow reservations/payments in real time. Many links and services that apparently exist on the website are inactive.

The many perspectives on the concept of boutique hotels

Directory of Open Access Journals (Sweden)

Ricardo Barbosa Angeli

2012-12-01

Full Text Available The hospitality industry needs from time to time to renovate its installations. There is no better moment for a marketing repositioning. This paper presents an exploratory study on how the boutique hotel concept is understood by researchers from different countries. Due to independent hotels agility in implementing innovations, it was considered the possibility of part of this segment adopting the boutique model to improve competitiveness against hotel chains. It was found that there is no single understanding of boutique hotel meaning. Nevertheless, small and fancy hotels with unique design and customer service are usually considered boutique hotels. Unique experience is also mentioned as an ingredient to a boutique hotel.

Thirdhand smoke and exposure in California hotels: non-smoking rooms fail to protect non-smoking hotel guests from tobacco smoke exposure.

Science.gov (United States)

Matt, Georg E; Quintana, Penelope J E; Fortmann, Addie L; Zakarian, Joy M; Galaviz, Vanessa E; Chatfield, Dale A; Hoh, Eunha; Hovell, Melbourne F; Winston, Carl

2014-05-01

This study examined tobacco smoke pollution (also known as thirdhand smoke, THS) in hotels with and without complete smoking bans and investigated whether non-smoking guests staying overnight in these hotels were exposed to tobacco smoke pollutants. A stratified random sample of hotels with (n=10) and without (n=30) complete smoking bans was examined. Surfaces and air were analysed for tobacco smoke pollutants (ie, nicotine and 3-ethynylpyridine, 3EP). Non-smoking confederates who stayed overnight in guestrooms provided urine and finger wipe samples to determine exposure to nicotine and the tobacco-specific carcinogen 4-(methylnitrosamino)-1-(3-pyridyl)-1-butanone as measured by their metabolites cotinine and 4-(methylnitrosamino)-1-(3-pyridyl)-1-butanol (NNAL), respectively. Compared with hotels with complete smoking bans, surface nicotine and air 3EP were elevated in non-smoking and smoking rooms of hotels that allowed smoking. Air nicotine levels in smoking rooms were significantly higher than those in non-smoking rooms of hotels with and without complete smoking bans. Hallway surfaces outside of smoking rooms also showed higher levels of nicotine than those outside of non-smoking rooms. Non-smoking confederates staying in hotels without complete smoking bans showed higher levels of finger nicotine and urine cotinine than those staying in hotels with complete smoking bans. Confederates showed significant elevations in urinary NNAL after staying in the 10 most polluted rooms. Partial smoking bans in hotels do not protect non-smoking guests from exposure to tobacco smoke and tobacco-specific carcinogens. Non-smokers are advised to stay in hotels with complete smoking bans. Existing policies exempting hotels from complete smoking bans are ineffective.

Cultural Scripts and the Speech Act of Opinions in Irish English: A Study amongst Irish and Polish University Students

Directory of Open Access Journals (Sweden)

Weronika Gąsior

2015-06-01

Full Text Available Studies in pragmatics have been limited to a handful of illocutionary acts such as requests, apologies or compliments, and opinions remain underrepresented in the existing literature. In this paper I present the results of a study of opinions in Irish English, conducted in an intercultural environment of Irish-Polish interactions. Departing from a traditional approach of speech act realisation studies, I applied the theory of cultural scripts to analyse opinions. In contrasting the Irish and Polish formulas for expressing opinions, as well as sociopragmatic attitudes towards this speech act, a difference in the cultural scripts for opinions in each culture was observable. Apart from already documented Polish frankness in opinions, the study discovered also a rational approach to presenting good arguments to support one’s assertions among the participants. In relation to the Irish script for opinions, the findings are in line with previous classifications of opinions in Australian English, showing a certain level of variational uniformity amongst the English-speaking cultures in this regard.

In Hotels, Health and Spas Equals Wealth

Directory of Open Access Journals (Sweden)

Andrea Foster

2015-02-01

Full Text Available Business is back for hotels across the United States with occupancy levels surpassing long-run averages and hotels raising room rates more aggressively. The hotel industry has finally climbed out of the recovery period following the Great Recession as people are traveling more than ever before, and at higher prices.

Barons Hotels - uus hotellikett, uued hotellid

Index Scriptorium Estoniae

2007-01-01

Eelmisel aastal moodustatud hotellikett Barons Hotels OÜ opereerib Tallinnas kolme hotelli, need on eksklusiivne butiikhotell Barons, moodne äri-, konverentsi- ja puhkereisijate hotell Euroopa ja mugav kahetärnihotell Braavo!

La revolución digital en hoteles boutique: el impacto en la comunicación online

OpenAIRE

Parrí Royo, Laura

2017-01-01

La revolución digital en la Red ha cambiado drásticamente la forma de comunicar, tanto a nivel interpersonal como a nivel empresarial. Hoy en día no se concibe una estrategia de marketing y comunicación que no combine acciones online y offline, y menos en un sector tan atomizado como el mercado hotelero. Esta disertación investigará cómo se comportan los hoteles boutique de Madrid y Barcelona ante los retos de la revolución digital. Para ello, veremos primero cómo ha evolucionado el sector tu...

Database in Theory and Practice: The Bibliography of Irish Literary Criticism

Science.gov (United States)

Howell, Sonia

2013-01-01

Focusing on "The Bibliography of Irish Literary Criticism" (BILC, 2010), a bibliographical database of Irish literary criticism developed by humanities and information and communications technology (ICT) researchers in NUI Maynooth, this chapter investigates the opportunities and implications afforded the field of Irish literary studies…

Enhancing Marketing Of Fariz Hotel Through Coorperating With Global Travel Agent

OpenAIRE

Anrico Jusuf Setiadi; Salsabila Salsabila; Yusak Adheo Widyarta; Thet Htar Zin

2018-01-01

According to Explore Wisata (2017) Malang is a city that has many tourist destinations. Most of them located in area of Batu, there are many interesting tourist destinations. This is balanced by the number of hotels ranging from budget hotels to high star hotels that are spread around Batu. Fariz hotel is one of the hotels that compete in the budget class hotel that is surrounded by Batu area. Although Fariz hotel is a budget hotel, Fariz hotel has the better quality and service compared to t...

Crime wave in hotels.

Science.gov (United States)

1998-04-03

A National Development and Research Institutes study of New York's residential hotels, housing 400 AIDS patients, found rampant criminal activity. The 113-page report, commissioned by Mayor Guiliani, found prostitution, loan sharking, extortion, and theft to be commonplace, some of it perpetrated by hotel managers and employees. The unsafe conditions force some residents to miss medical treatments or drug rehabilitation because they are afraid to leave their rooms.

Layanan Berbasis Lokasi Hotel Menggunakan Realitas Tertambah

Directory of Open Access Journals (Sweden)

Nur Imansyah

2017-11-01

Full Text Available Getting information in real time at specific times and locations is especially needed when users have high mobility. But often users are not familiar with the area, so difficulty in finding locations and information. The development of technology for location based services and augmented reality makes it easy to get information from available resources in locations using mobile devices equipped with GPS devices. The research aims to combine hotel location based services and augmented reality in android-based mobile device by manipulating virtual objects into real objects through the camera as input and mobile phone display as output.The integration of hotel location based services and augmented reality is useful for hotel users to be able to search hotel information by directing the camera mobile device in the direction of specific targets to be retrieved information. The output of the system is provided in real time on the mobile device display for the user. Output information provided in the direction of location of the hotel object and information about the object of the hotel.

Modern quality management in hotel tourism

Directory of Open Access Journals (Sweden)

Vorina Anton

2012-01-01

Full Text Available Tourism is a rapidly growing industry that requires explosive reaction of management. In order to achieve or even exceed guests' expectations, we must determine what their expectations for quality of service are. The employees are the heart of business. How do we integrate all the power of quality that we will become in the eyes of customers? This is the task of modern management in tourism. In this paper we present an analysis of quality in a casual sample of 333 guests in 42 different hotels in Slovenia and Croatia. Based on multiple linear regression analysis, we found that guests in the four-star hotels are more satisfied with the quality of offers as guests in three-star hotels. Statistically significant differences between the three-stars hotels and four-star hotel is reflected in the satisfaction with the quality of food and drink and its quick service, the price of the service, friendliness of staff to guests, and the arrangement of the restaurant, reception and rooms.

The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention

Directory of Open Access Journals (Sweden)

Seo Yeon Kim

2017-12-01

Full Text Available With the rapid development of information technology in hotel booking context, it is no doubt that many hotels consequently enhance the needs of integrating information technologies into their overall business operations. In this study, we developed a research model which consists of perceived value, trust toward a third party online booking site, and trust toward hotels, and tested it by using partial least square techniques. Survey data were collected from 307 individuals who have prior experiences on making a reservation using third-party online booking sites. Based upon our findings, we found that the perceived value, which was affected by both price and quality, was positively related to individuals’ intention to book. We also found that both trust toward third-party online booking sites and trust toward hotels, which was influenced by online review, have positive impacts on individuals’ intention to book. The implications of these findings for both research and practice are discussed.

Pengaruh Kualitas Pelayanan, Nilai Pelanggan Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Hotel Siliwangi Semarang

OpenAIRE

Restuadhi, Yulianta; Farida, Naili; Budiatmo, Agung

2014-01-01

Hospitality business competition in Semarang that increase stringently insists bussinesmen in this service sector to improve their customers loyalty. In the midst of that condition there are Siliwangi Hotel's customers that unsatisfied toward the service has been given. The purpose of this study to determine the influence of service quality and customer value toward the satisfaction of customer partially and in a combination, the influence of service quality, customer value, and customer sat...

Emergency Management for Disasters in Malaysian Hotel Industry

OpenAIRE

AlBattat Ahmad Rasmi; Mat Som Ahmad Puad; Abukhalifeh Ala`a

2014-01-01

This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and Inte...

Universal precautions--do Irish anaesthetists comply?

LENUS (Irish Health Repository)

O'Rourke, N

2012-02-03

BACKGROUND: Anaesthetists are at high risk from blood-borne pathogens. Universal Precautions (UP) include the routine use of appropriate barrier precautions and techniques to reduce the likelihood of exposure to blood, body fluids and tissues that may contain pathogens. The compliance of Irish anaesthetists with these precautions has not been studied. AIM: To study the attitudes of Irish anaesthetists to Universal Precautions. METHOD: A postal questionnaire was sent to 210 anaesthetists currently practising in Ireland. The questionnaire was based on a model used in Australia and New Zealand. RESULTS: There was a 50% response rate to the survey. Only 15% of respondents had taken a risk history from a patient in the preceding four weeks. Resheathing of needles was commonplace. The effectiveness of hepatitis B immunisation was rarely checked and only 66% of respondents believe implementation of Universal Precautions to be practical. CONCLUSION: Irish anaesthetists comply poorly with Universal Precautions.

Priority economic sector and household income in Indonesia (an analysis of input output)

Science.gov (United States)

Subanti, S.; Mulyanto; Hakim, A. R.; Mafruhah, I.; Hakim, I. M.

2018-03-01

This purpose of study aims to identify the roles of priority economic sectors on household incomes in Indonesia. Analyse in this paper used nine economic sectors, that representing result of classification from input output table. This study found that (1) priority economic sector are manufacturing sector & trade hotel and restaurant; (2) sector that have looking forward orientation included agriculture, mining & quarrying, and financial ownership & business services; and (3) electricity, gas, and water supply sector give the biggest impact to household income in Indonesia. The suggestion that policies aimed at increasing productivity and raising skills while encouraging individual participation in the formal labour market are essential.

Hotel workers and the production of tourist speech

Directory of Open Access Journals (Sweden)

Juliana Souza Dartora

2007-12-01

Full Text Available Exploratory research undertaken in the city of Caxias do Sul/RS, aimed to analyze the production of speeches related to Tourism by local hotel workers. Concepts and basis from Social Psychology are used, specially the constructs ‘perception’ and ‘attitude’, and the theories on Social Communication about imaginaries. The methodology of the analysis also makes use of the content analysis as proposed by Bardin (1997, in the context of communication studies. The results illustrate that the subjects do not consider satisfactory the city relationship with the tourist activity, when it is compared to other cities belonging to the same region, attributing the fact, among others, that other cities would be in the media more frequently and that in Caxias do Sul, the industry sector would overlap the tourist sector. This illustrates the reproduction of a traditional imaginary pointed out by the WTO, in which tourism would be associated exclusively to leisure. Nevertheless, the category business travel is a constant in the worker’s speech.

The Irish Theme in the Writings of Bill Naughton

Directory of Open Access Journals (Sweden)

David Pierce

2005-03-01

Full Text Available The student interested in cultural assimilation, hybridity, and naturalization, in masculinity, authorship, and identity, in what happened to the Irish in Britain in the twentieth century, will turn at some point to the Mayo-born, Lancashire writer Bill Naughton (1910-1992, author of a classic children’s story collection The Goalkeeper’s Revenge and Other Stories (1961, ofAlfie (1965, the film which helped define 1960s London, and of a series of autobiographies largely centering on his Irish childhood and upbringing in Bolton. It has been the historic role of Irish writers from Richard Brinsley Sheridan to Oscar Wilde, from Elizabeth Bowen to William Trevor, to give the English back to themselves in a gallery of portraits. Naughton is part of this tradition, but, unlike these other writers, his subject is the English working class, which he writes about from within, with both sympathy and knowledge. It can be readily conceded that his work is not at the forefront of modern English or Irish writing, but it does deserve to be better known and appreciated. Here in this discursive essay, with an eye on his Irish background, I move back and forth across his writing to reflect on his contribution not so to much the cultural greening of Britain as to the mass observation of the English and of the Irish in Britain.

The aspect of mobility in the career paths of hotel managers of one hotel chain in Helsinki.

OpenAIRE

Pinigina, Nadezda

2011-01-01

The changes in the modern environment happen constantly. Individuals and organizations try to cope with the changes. The hotel industry has been showing good economical results globally and in Finland during the recent years, and therefore it is an attractive working environemnt. The purpose of this qualitative research was to understand the role of mobility in the career paths of the hotel managers in Helsinki. The hotel managers of only one company were interviewed, therefore the resul...

ANTESEN CUSTOMER LOYALTY PADA BUDGET HOTEL

OpenAIRE

Latifa Rahma

2016-01-01

This research discusses the effects of Service Quality on Customer Satisfaction, Customer Loyalty, and Brand Image Budget hotel (Five Budget Hotel Managed by local chain hotel). The purpose of this study were 1) to analyze the effects of Service Quality on Customer Satisfaction, 2) to analyze the effects of Service Quality on Customer Loyalty, 3) to analyze the effect of Customer Satisfaction to Customer Loyalty, 4) to analyze the effects of Service Quality on the Brand Image, 5 ) to analyze ...

Hotel water consumption at a seasonal mass tourist destination. The case of the island of Mallorca.

Science.gov (United States)

Deyà Tortella, Bartolomé; Tirado, Dolores

2011-10-01

While it is true that tourism is one of the main driving forces behind economic growth in several world regions, it is also true that tourism can have serious negative environmental impacts, especially with regard to water resources. The tourist water demand can generate big problems of sustainability, mainly in those regions where water is scarce, as occurs in most coastal and small island destinations where a large part of world tourism is concentrated. Given the shortage of literature on the subject, further research into the tourist water demand is required, with particular attention to the hotel sector, since hotels are the most popular option for tourists, displaying higher levels of water consumption. The main purpose of this study is to develop a model to analyse hotel water consumption at a mature sun and sand destination with a strong seasonal pattern and scarcity of water; characteristics shared by some of the world's main tourist destinations. Our model includes a set of different hotel variables associated with physical, seasonal and management-related factors and it improves on the capacity to explain water consumption at such destinations. Following a hierarchical regression methodology, the model is empirically tested through a survey distributed to managers of a representative sample of hotels on the island of Mallorca. From the obtained results, interesting recommendations can be made for both hotel managers and policy makers. Among these, it should be highlighted that the strategic move contemplated by many mature destinations towards a higher quality, low-season model could have significant negative effects in terms of the sustainability of water resources. Our results also conclude that managerial decisions, like the system of accommodation that is offered (i.e. the proliferation of the "all-inclusive" formula, both at mature and new destinations), could give rise to the same negative effect. Development of water saving initiatives (usually

Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

Directory of Open Access Journals (Sweden)

Ade Mubarok

2017-09-01

Abstract Hotel was a thriving industry very fast with the advent of the information technology. One factor that can provide comfort is the existence of the information rapid to a reservation hotel. Several problems that ordinarily encountered hotel management and customers as it tough for rapid information, do check in and the payment of requiring guests come to the hotel, include families in village records the guest log and make a report manually.In writing thesis this, writer build a application of hotel by adopting information technology. The model used to the development of software is the method waterfall, which begins with analysis needs adapted to systems are go at the hotel arinda guest house, design system and software, coding, testing, and implementation.So that this research produce information system a reservation hotel web-based. Of interface ease of use user and showing functionality that can be used to at the check in , the hotel , faster information and save time prospective guest on do reservations , efficient in recording the guest log and reports.   Keywords: Website, Aplication, Hotel Arinda Guest House, checked in, Waterfall.

Ecocriticism and Irish Poetry A Preliminary Outline

Directory of Open Access Journals (Sweden)

James Mc Elroy

2011-03-01

Full Text Available This article offers a brief thumbnail sketch of how Irish poetry has situated “nature” inside its competing narrative forms. Beginning with Irish poetry’s earliest lyrics and concluding with some of Ireland’s most recent, and most experimental, writers, the goal of the piece is to introduce some rudimentary eco-critical theory as a means of better understanding how nature acts as a complex cultural and political semiotic, so often overlooked, in Irish literature. En route, the article examines and in part deconstructs those critical categories that have often divided Irish literature into two distinct ecological camps: the picturesque (read colonialist/tourist and the oral (read native/indigenous. The article also considers the importance of ecofeminist theory and asks how critics might better read Ireland’s women poets as nature poets in their own right. In closing, the piece turns its attention to a number of recent poets, both men and women, who have exceeded the picturesque/oral divide and now require eco-alternative readings of nature as we enter the second decade of the 21st Century.

75 FR 10159 - Irish-American Heritage Month, 2010

Science.gov (United States)

2010-03-05

... America A Proclamation From long before American independence to today, countless individuals have reached... the Emerald Isle. Irish Americans fought for our independence, and their signatures adorn our founding documents. When famine ravaged Ireland in the 1840s and 1850s, many Irish men and women sought a new...

Corned Beef: an Enigmatic Irish Dish

OpenAIRE

Mac Con Iomaire, Máirtín; Gallagher, Pádraic Óg

2011-01-01

Corned beef and cabbage, which is consumed in America in large quantities each Saint Patrick’s Day (17th March), is considered by most Americans to be the ultimate Irish dish. However, corned beef and cabbage is seldom eaten in modern day Ireland. It is widely reported that Irish immigrants replaced their beloved bacon and cabbage with corned beef and cabbage when they arrived in America, drawing on the corned beef supplied by their neighbouring Jewish butchers, but not all commentators beli...

Irish Corned Beef: A Culinary History

OpenAIRE

Mac Con Iomaire, Máirtín; Gallagher, Pádraic Óg

2011-01-01

This article proposes that a better knowledge of culinary history enriches all culinary stakeholders. The article will discuss the origins and history of corned beef in Irish cuisine and culture. It outlines how cattle have been central to the ancient Irish way of life for centuries, but were cherished more for their milk than their meat. In the early modern period, with the decline in the power of the Gaelic lords, cattle became and economic commodity that was exported to England. The Cattle...

The environmental management in tourist lodgings; a challenge for the sustainability and competitiveness of the sector

International Nuclear Information System (INIS)

Fernandez, Guillermina; Guzman, Aldo

2004-01-01

The industry of the trips and tourism is one of the economic activities with greater growth in the last decades, and within this, the hotel and extra hotel sector, they have had an increase, in its activities and infrastructure. As opposed to this expansion it is necessary to consider environmental and social the impacts produced to avoid the lost one of competitiveness of the activity from the destruction of the natural and cultural tourist resources. The lodging sector must point a model of sustainable development and to reach it, is essential to implement systems of environmental management in the companies of the sector. On the other hand, besides the protection of the atmosphere, the incorporation of the environmental management in the lodging companies implies a change in the image of the same ones increasing therefore the possibilities of competitiveness and sustainability of the activity

Precarious employment, working hours, work-life conflict and health in hotel work.

Science.gov (United States)

McNamara, Maria; Bohle, Philip; Quinlan, Michael

2011-01-01

Precarious or temporary work is associated with adverse outcomes including low control over working hours, work-life conflict and stress. The rise in precarious employment is most marked in the service sector but little research has been done on its health effects in this sector. This study compares permanent and temporary workers in the hotel industry, where working hours are highly variable. Survey data from 150 workers from eight 3-Star hotels in urban and regional areas around Sydney were analyzed. Forty-five per cent were male and 52 per cent were female. Fifty four per cent were permanent full-time and 46 per cent were temporary workers. The effects of employment status on perceived job security, control over working hours, and work-life conflict are investigated using PLS-Graph 3.0. The effects of control over working hours, on work-life conflict and subsequent health outcomes are also explored. Temporary workers perceived themselves as less in control of their working hours, than permanent workers (β = .27). However, they also reported lower levels of work intensity (β = .25) and working hours (β = .38). The effects of low hours control (β = .20), work intensity (β = .29), and excessive hours (β = .39) on work-life conflict (r² = .50), and subsequent health effects (r² = .30), are illustrated in the final structural equation model. Copyright © 2010 Elsevier Ltd and The Ergonomics Society. All rights reserved.

Analyzing solid waste management practices for the hotel industry

Directory of Open Access Journals (Sweden)

S.T. Pham Phu

2018-01-01

Full Text Available The current study aims to analyze waste characteristics and management practices of the hotel industry in Hoi An, a tourism city in the center of Vietnam. Solid wastes from 120 hotels were sampled, the face-to-face interviews were conducted, and statistical methods were carried out to analyze the data. The results showed that the mean of waste generation rate of the hotels was 2.28 kg/guest/day and strongly correlated to internal influencing factors such as the capacity, the price of the room, garden, and level of restaurant. The differences in waste generation rate of the hotels were proved to be statistically significant. The higher the scale of hotels, the higher the waste generation rate. Moreover, the waste composition of the hotels was identified by 58.5% for biodegradable waste, 25.8% for recyclables and 15.7% for others. The relative differences in the waste composition of the hotels by climate, the features of hotels, and the types of the guest were explained. Whereby, the higher size of the hotels, the higher percentage of biodegradable and less proportion of recyclable waste. Also, this study revealed that the implementation status of waste management practices of the hoteliers initially reaped quite positive achievements with 76% for sorting, 39% for recycling, 29% for reduction, and 0.8% for composting. The rate of waste management practices was proportional to the scale of the hotel. This study provided information on waste management practice of hotel industry and contributed to the overall assessment of municipal solid waste management practices of Hoi An city.

Brand quality and internationality: Branded global chain hotels

OpenAIRE

Vrkljan, Sanela; Bartoluci, Mato; Čižmar, Sanja

2017-01-01

It is increasingly testing for individual hotels, even the well-run and famous ones, to compete and grow in the wider world market without having the underpinning and benefits of the global representation. Perhaps, this is why even the more notable establishments, join hotel chains or a global hotel management conglomerate. This paper focuses on the correlation between business performance of global chain hotels (GCHs) and quality and internationality of the brand they belong to. The quality ...

Specialisation as a trend in modern hotel industry

OpenAIRE

Nadia Pavia; Jasmina Gržinić; Tamara Floričić

2014-01-01

Purpose – In this paper, the importance of the organisation of specialised hotel offer is researched, as well as its competitiveness in the market. The research goal is determination of changes in hotel competitiveness levels following implementation of specialised label standards for the purposes of as high as possible quality organisation of the hotel industry in destination and resource valorisation. Design – The paper is conceived in the way that it presents Croatian hotel industry proble...

Pro-environment behaviors of hospitality employees. The case of a certified hotel in Huatulco, Mexico

Directory of Open Access Journals (Sweden)

Elva Esther Vargas-Martínez

2017-01-01

Full Text Available More and more companies are taking actions for the environment, among the most common is the adoption of environmental management systems or eco-labeling schemes, not only because they streamline resources and reduce costs, resulting in greater profitability, but because they improve public image with commit to society and nature. In the case of the tourist destination Huatulco, they have focused on the environmental dimension of sustainability activities, which has resulted in the hotel sector being immersed in dynamic certification. This research focused on the values, environmental awareness, organizational commitment and job satisfaction of workers as determinants of pro-environment behavior. From a survey of 178 workers of a hotel certified by EarthCheck and applying Multiple Regression Model, it was identified that values and environmental awareness have a significant effect on environmental behaviors.

EXPATRIATE HOTEL MANAGERS' PERSPECTIVE ON CROSS-CULTURAL SKILLS

Directory of Open Access Journals (Sweden)

Maria-Cristina IORGULESCU

2014-04-01

Full Text Available The globalization and expansion of multinationals has led to various studies on expatriation management, but literature regarding this issue in the hotel industry is still scarce, especially in Romania. Expatriates are critical to the success of this particular industry, as more and more hotel chains operate beyond their domestic domains and intend to enter inclusively in the Romanian market. The study presented in this article uses a qualitative research method intended to discover the perspective of practitioners on the most important management skills hotel expatriate managers should possess, the most effective cross-cultural training activities provided by parent hotel companies and other challenges faced in international assignments. The data collection method was an in-depth interview with expat hotel managers in Bucharest. The study suggests opportunities for international hotel chains to better prepare their expatriates, in order to integrate them more effectively in a new cultural environment.

HOTEL HIJAU SEBAGAI ALTERNATIF PENGURANGAN DAMPAK LINGKUNGAN

Directory of Open Access Journals (Sweden)

Nanny Roedji Roedji

2016-11-01

Full Text Available Nowadays, eviromental management has gotten a fully attention. Then, hospitality industry in East Java Province has committed to the Eco Friendly Enviroment needs a deep investigation in order to analyze a practical managment of hotel product which uses an eviromental friendly method in improving efficiency of energy, water, air quality, and solid waste management and liquid waste management system. This research used a descriptive qualitatif method which chracterized causuality and using a survey method. Data were collected by using an istitutional-perceptional approach and were analyzed by using enviromental performance scale from 1 to 5 point toward Green Hotel practice. The conclusion from the investigation result are; 45% hotel understand the concept and green product implementation. 50% hotel reuse the water to pour the garden. 40% about operating procedure such as towel reuse and bed sheet. 90% of the hotel already use VRV air-conditioner which can adjust the temperature suitable� with the number of the people in the room and its automatically turn off when there are no people in the room. 45% shows that hotel provide dispenser to combine shampoo and conditioner (hair moisturizer in one product so it will decrease the plastic waste.

Hotel housekeeping work influences on hypertension management.

Science.gov (United States)

Sanon, Marie-Anne

2013-12-01

Characteristics of hotel housekeeping work increase the risk for hypertension development. Little is known about the influences of such work on hypertension management. For this qualitative study, 27 Haitian immigrant hotel housekeepers from Miami-Dade County, FL were interviewed. Interview transcripts were analyzed with the assistance of the Atlas.ti software for code and theme identification. Influences of hotel housekeeping work on hypertension management arose both at the individual and system levels. Factors at the individual level included co-worker dynamics and maintenance of transmigrant life. Factors at the system level included supervisory support, workload, work pace, and work hiring practices. No positive influences were reported for workload and hiring practices. Workplace interventions may be beneficial for effective hypertension management among hotel housekeepers. These work influences must be considered when determining effective methods for hypertension management among hotel housekeepers. © 2013 Wiley Periodicals, Inc.

Modelling travel and residence times in the eastern Irish Sea

International Nuclear Information System (INIS)

Dabrowski, T.; Hartnett, M.

2008-01-01

The Irish Sea, which lies between 51 deg. N-56 deg. N and 2 deg. 50'W-7 deg. W, provides a sheltered environment to exploit valuable fisheries resource. Anthropogenic activity is a real threat to its water quality. The majority of freshwater input down rivers flows into the eastern Irish Sea. The structure of the water circulation was not well understood during the planning of Sellafield nuclear plant outfall site in the eastern Irish Sea. A three-dimensional primitive equation numerical model was applied to the Irish Sea to simulate both barotropic and baroclinic circulation within the region. High accuracy was achieved with regard to the prediction of both tidal circulation and surface and nearbed water temperatures across the region. The model properly represented the Western Irish Sea Gyre, induced by thermal stratification and not known during planning Sellafield. Passive tracer simulations based on the developed hydrodynamic model were used to deliver residence times of the eastern Irish Sea region for various times of the year as well as travel times from the Sellafield outfall site to various locations within the Irish Sea. The results indicate a strong seasonal variability of travel times from Sellafield to the examined locations. Travel time to the Clyde Sea is the shortest for the autumnal tracer release (90 days); it takes almost a year for the tracer to arrive at the same location if it is released in January. Travel times from Sellafield to Dublin Bay fall within the range of 180-360 days. The average residence time of the entire eastern Irish Sea is around 7 months. The areas surrounding the Isle of Man are initially flushed due to a predominant northward flow; a backwater is formed in Liverpool Bay. Thus, elevated tracer concentrations are predicted in Liverpool Bay in the case of accidental spills at the Sellafield outfall site

The Development of Boutique Hotels in Brașov City

Directory of Open Access Journals (Sweden)

Codruța Adina Băltescu

2016-01-01

Full Text Available Boutique hotels are hotel businesses dedicated to addressing a well-defined segment ofcustomers. The development of the concept is an ongoing process, these accommodation units arealready well known on the hotel market, thus reflecting their attraction among the guests. Thepaper highlights the main features of the boutique hotels, the specificity of the offer and analyzesthe major global hotel groups in order to highlight their concerns in the direction of developingtheir own chains of boutique hotels. Aiming to identify the development of this hotel concept in ourcountry, the paper also analyzes the units that fall into this category of establishments whichoperate in Brasov city.

Hotel Stouffer's Atlanta Inn. - Georgia (EE. UU.

Directory of Open Access Journals (Sweden)

Heery, -

1976-04-01

Full Text Available On a large 4-storey base structure rises a long, rather narrow 27-story tower. The 37,000 m2 of the hotel are distributed in the following manner: 525 hotel rooms, special suites, convention hall, meeting rooms; three restaurants with different interior decorations; ball room; cafeterias, shops; swimming-pools; additional installations that correspond to this hotel category. A chapter of great importance in the construction of the hotel was the interior planning and design. Different colour schemes, special furniture and a most varied selection of decorative and functional elements have been used. The materials and design of the exterior have been chosen with utmost care, whereby a contrast, though not a clash, with the adjacent buildings has been achieved. The hotel is completed with a 1,000-car parking deck, situated across the street and connected with the hotel by means of an over Street bridge.Está constituido por una amplia base de cuatro plantas, sobre la que se eleva una alta y esbelta torre de 27 plantas. En sus 37.000 m2 de superficie total se distribuyen: 525 habitaciones para clientes, incluyendo suites de categorías distintas; gran salón de congresos y salas de juntas y reuniones; tres restaurantes con distintas ambientaciones; sala de baile; cafeterías, tiendas; piscinas; y toda una serie de servicios propios de un hotel de esta categoría. Un capítulo de gran importancia en la construcción del hotel fue la ambientación interior, conseguida con diferentes esquemas de color, mobiliario especial y los más variados elementos decorativos y funcionales. El exterior también fue muy cuidado, empleándose materiales y diseños que contrastan, sin desentonar, con los edificios vecinos. El hotel se completa con un aparcamiento cubierto, de 1.000 plazas, situado al otro lado de la calle, y al que se une mediante un puente elevado.

Gaeilge Gaming: Assessing How Games Can Help Children to Learn Irish

Science.gov (United States)

Dalton, Gene; Devitt, Ann

2016-01-01

In the 2011 census almost one in three Irish teenagers claimed to be unable to speak Irish (Central Statistics Office, Ireland, 2012), despite the language being taught daily in school. The challenges facing the Irish language in schools are complex and multifaceted. The research reported here attempts to address some of these challenges by…

Glacigenic landforms and sediments of the Western Irish Shelf

Science.gov (United States)

McCarron, Stephen; Monteys, Xavier; Toms, Lee

2013-04-01

Vibrocoring of possible glacigenic landforms identified from high resolution bathymetric coverage of the Irish Shelf by the Irish National Seabed Survey (INSS) has provided several clusters of short (<3m) cores that, due to a regional post-glacial erosional event, comprise last glacial age stratigraphies. In addition, new shallow seismic data and sedimentological information from across the Western Irish Shelf provide new insights into aspects of the nature, timing and pattern of shelf occupation by grounded lobate extensions of the last Irish Ice Sheet. Restricted chronological control of deglacial sequences in several cores indicates that northern parts of the western mid-shelf (south of a prominent outer Donegal Bay ridge) were ice free by ~24 ka B.P., and that ice had also probably retreated from outer shelf positions (as far west as the Porcupine Bank) at or before this time.

Creative approach in designing family hotels in Croatia

OpenAIRE

Rocco, Sanja; Šipić, Neven

2013-01-01

Hotel industry is becoming a leading segment of tourism in Croatia, evident from the constant increase in accommodation capacities, number of overnights, and employees in the hotel industry. To succeed, hotel managers need to identify the needs of their clients and find creative ways to please them. Hence, the future of small family-owned hotels is likely in differentiation by design. It implies a wide spectre of areas of applicability. The design is implemented in marketing strategy in the p...

Analisis dan Perbaikan Layanan Hotel Menggunakan Servqual dan Diagram Kartesius (Studi Kasus di Hotel Kombokarno

Directory of Open Access Journals (Sweden)

Rindang Rayo Ranas

2016-06-01

The purposes of this research is to analyze and suggest a service quality improvement in Kombokarno Hotel. This research used ServQual dimension variables that consist of tangible, reliability, responsiveness, assurance, and empathy as a dimensions of service quality. It used 144 guests of Kombokarno Hotel as a sample for the research. The result of the collected data then be tested based on it’s validation and reliability by using SPSS 16.0 software. The result of data processing shows the validity of each question variable in the questionnaire. Then the data be analyzed using ServQual method to see the Gap between hope and reality. Furthermore it is processed by Kartesius diagram to see what performance that need to be improved. The result of the researched shows that the cleanness of the hotel always in good term, the electronic utilities (lamp, AC, TV, etc, are functioned well, and the hotel’s building ‘good look’ became the most priority to improve the performance of service quality in the hotel.

Profiling vocabulary acquisition in Irish.

Science.gov (United States)

O'Toole, Ciara; Fletcher, Paul

2012-01-01

Investigations into early vocabulary development, including the timing of the acquisition of nouns, verbs and closed-class words, have produced conflicting results, both within and across languages. Studying vocabulary development in Irish can contribute to this area, as it has potentially informative features such as a VSO word order, and semantically rich prepositions. This study used a parent report adapted for Irish, to measure vocabulary development longitudinally for children aged between 1,04 and 3,04. The findings indicated that the children learned closed-class words at relatively smaller vocabulary sizes compared to children acquiring other languages, and had a strong preference for nouns.

"Front Desk? Send Me a Computer!" The Hotel and Tourism Sector: New Technology Spawns a Revolution in Travel Jobs.

Science.gov (United States)

World of Work, 1997

1997-01-01

The computer and new technologies are revolutionizing the hotel, catering, and tourism businesses. There is consensus that formal training for these changes falls short of new requirements and that schools are having difficulty keeping up. (JOW)

Legal liability and claims for the hotel industry

Directory of Open Access Journals (Sweden)

Dimcho Todorov

2017-10-01

Full Text Available The paper presents a review of various aspects of legal liability and claims to hotel management arising in the hotel industry in the context of the legal framework and possible legal consequences for hotels and other types of commercial accommodation establishments. The main reasons for accidents' occurrence in the hotel industry are chronologically traced. Possible claims to the hotel management are also presented in detail. The problem with workplace discrimination, which is considered as unrightfully actions from administration towards hospitably industry personnel and the connected consequences, is discussed. A definition is given of the various forms of discrimination and the obligations of management to provide a healthy work environment without problems for the personnel are stated, as well. Regulative measures and documents are also presented, regarding measures following possible labour law violations. Conclusions and recommendations are formulated and ways to prevent and overcome problems and accidents in various accommodation establishments and the hotel industry as a whole are shown

Forecasting Irish Inflation: A Composite Leading Indicator

OpenAIRE

Quinn, Terry; Mawdsley, Andrew

1996-01-01

This paper presents the results of research into the construction of a composite leading indicator of the Irish rate of inflation, as measured by the annual percentage change in the Consumer Price Index (CPI). It follows the work of Fagan and Fell (1994) who applied the business cycle leading indicator methodology, initially established by Mitchell and Burns (1938,1946), to construct a composite leading indicator of the Irish business cycle.

How do customers evaluate hotel service quality? An empirical study in Tehran hotels

Directory of Open Access Journals (Sweden)

Seyedvahid Najafi

2013-12-01

Full Text Available The purpose of this study is to investigate the dimensions of hotel service quality, to assess relative importance of them and to evaluate service quality of Tehran hotels in terms of guests’ perspectives. The paper examines the reliability and validity of the designed scale based on SERVQUAL model. A cross-sectional research based on SERVQUAL model conducted on nine hotels in Tehran (n=1080. Several statistical analyses such as EFA, CFA, Linear regression and t-test were applied to analyze the data. Five service quality dimensions were identified and named as “tangibles”, “problem solving”, “service supply”, “empathy” and “security”. Even though our findings confirmed five dimensional SERVQUAL constructs, some dimensions have been identified differing from SERVQUAL scale dimensions. Finding showed that the best overall service quality predictor is “tangibles” followed by “service supply”, “problem solving”, “assurance” and “empathy”.

SIMULASI SISTEM KELISTRIKAN KAMAR HOTEL MENGGUNAKAN SMART RELAY

Directory of Open Access Journals (Sweden)

I Nyoman Sukarma

2018-03-01

Full Text Available Fungsi dari alat key tag atau hotel switch atau key card adalah memutus atau menyambungkan aliran listrik ke dalam suatu area tertentu atau ruang. Key tag memiliki peran penting pada kamar hotel untuk mencegah pemborosan energi pada saat kamar hotel tidak berpenghuni atau belum tersewakan. Untuk itu, penulis merancang simulasi sistem kelistrikan pada kamar hotel yang dikontrol dengan smart relay. Pada simulasi ini digunakan smart relay Zelio Logic buatan Schneider Electric. Pemrograman smart relay ini menggunakan ladder diagram yang disusun menggunakan perangkat lunak ZelioSoft2 dari Schneider Electric. Smart relay menerima sinyal masukan dari sensor, key tag dan sakelar. Sinyal masukan tersebut selanjutnya diproses agar lampu, kotak-kontak, exhaust fan, dan AC (Air Conditioner pada kamar hotel dapat bekerja.

Configuraciones en el sector hotelero basadas en las prioridades competitivas y su relación con el tamaño, categoría y el resultado organizativo

Directory of Open Access Journals (Sweden)

Tomas Francisco Espino-Rodríguez

2017-01-01

Full Text Available En el sector turístico y en concreto en el sector hotelero, no hay trabajos que definan una taxonomía de las estrategias de operaciones basadas en el énfasis de las prioridades competitivas (coste, calidad, servicio, flexibilidad y medio ambiente. Por ello este trabajo trata de definir una taxonomía de las diferentes estrategias de operaciones en el sector hotelero. Una vez identificadas las diferentes configuraciones, se establece si existen diferencias significativas entre los grupos de hoteles con respecto al resultado organizativo, considerado desde su doble vertiente: financiera y no financiera. Por otra parte, se analiza si la categoría hotelera puede determinar el tipo de configuración hotelera. Se ha analizado una muestra representativa de hoteles (65 hoteles de Gran Canaria por ser unos de los principales destinos para los turistas europeos. Los resultados indican que existen tres grupos diferenciados de hoteles en función de las prioridades competitivas. Un primer grupo que enfatiza las prioridades competitivas relacionadas con el coste y la flexibilidad, un segundo grupo que enfatiza todas las prioridades competitivas y un tercer grupo que enfatiza los objetivos de operaciones relacionados con la calidad y el servicio. Asimismo, se demuestra que el resultado organizativo es diferente para algunos grupos de hoteles definidos por las prioridades competitivas. Finalmente, se comprueba que las variables contextuales tienen relación con los grupos de hoteles. Así la categoría y el tamaño tienen relación con las prioridades competitivas enfatizadas.

The effects of trends in technology on the hotel industry: a case study of Scandic Hotel Simonkenttä and Hilton Hotel Kalastajatorppa

OpenAIRE

Tamang, Surya Maya; Bernaldo, Ruth Jane

2016-01-01

The hotel industry continues to develop through innovations of technology. Trends in technol-ogy are evident in various forms, such as software and operating systems, high-tech devices and equipment, and social media networks. These can improve a hotel’s competitive ad-vantage and increase customer satisfaction. The objective of this research project was to examine the effects of technological trends in hotels and as perceived by the employees (the technology users) and to find out if ther...

Travellers and Cowboys: Myths of the Irish West.

Science.gov (United States)

Bisplinghoff, Gretchen

The recent Irish film "Into the West" (1992) explores the myth of the West on two continents. Images from television and movies appear as a visual reference point within "Into the West"; the main characters, two young Irish boys, are fascinated with the American West of cowboys and Indians as depicted in countless Hollywood…

Hotels presence on the Internet : A comparing study of Karlstads chain owned hotels and privately owned hotels exposure on the Internet.

OpenAIRE

Mattsson, Peter; Kocev, Nikola

2014-01-01

In today’s society Internet is evolving the tourism industry and it’s the pioneers that use this marketing channel to further their brands that’s that reap the benefits of early adoption. In this essay we research how well two kinds of ownership structures, private ownership and chain ownership, in the hotel market match up against each other in Internet presence and the steps they have taken to encourage guests too book via their websites.   We determined that the hotel market in Karlstad wa...

Attitudes of Irish dental graduates to vocational training.

LENUS (Irish Health Repository)

McKenna, G

2010-05-01

Vocational training (VT) is a mandatory 12 month period for UK dental graduates after graduation. Graduates of Irish Dental Schools are eligible to enter the general dental service in Ireland or obtain an NHS performers list number in the UK immediately after qualification. Reports would suggest that some graduates of Irish Dental Schools are choosing to take part in VT in the UK and find the experience beneficial. This study aimed to record the uptake of VT amongst recent graduates from University College Cork and to document their experiences. It was designed to compare the attitudes and experiences of graduates of Irish Dental Schools who undertook VT compared with those who entered the general dental service.

Technetium-99 in the Irish marine environment

Energy Technology Data Exchange (ETDEWEB)

Smith, V.; Fegan, M.; Pollard, D.; Long, S.; Hayden, E.; Ryan, T.P

2001-07-01

Technetium-99 activity concentrations in seawater and biota from Irish coastal waters are presented. Time series measurements of {sup 99}Tc in seawater and Fucus vesiculosus from the western Irish Sea show that activity concentrations have increased in line with the increase in discharges of {sup 99}Tc from Sellafield. The peak in activity concentrations in both seawater and Fucus vesiculosus occurred in 1997 approximately two years after the peak in {sup 99}Tc discharges. The highest activity concentration recorded in Fucus vesiculosus showed a 29-fold increase over the mean concentration for the period 1988-1993. Technetium-99 activity concentrations were measured in fish, lobsters, prawns, mussels and oysters landed at major fishing ports on the east and northeast coasts of Ireland between 1996 and 1998. Concentration factors for {sup 99}Tc in the brown seaweed Fucus vesiculosus and certain species of fish, crustaceans and molluscs from the Irish Sea were estimated. In general, these concentration factors were higher than those in the literature which were derived from laboratory studies, but agreed well with values which were based on field studies. The mean committed effective doses to Irish typical and heavy seafood consumers due to {sup 99}Tc in the period 1996-1998 were 0.061 and 0.24 {mu}Sv, respectively.

Angels and IPOs: Policies for Sustainable Equity Financing of Irish Small Businesses

OpenAIRE

Mulcahy, Diane

2005-01-01

Angels and IPOs: Policies for Sustainable Equity Financing of Irish Small Businesses explores the rationale for the Irish government?s investments of more than 300 million Euro in Irish companies and the domestic venture capital industry. It challenges the conventional wisdom that there is an `equity gap? of early stage risk capital in Ireland. In the context of the equity financing cycle, it discusses the limited supply of angel capital available to Irish firms as well as the `exit gap? resu...

Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

OpenAIRE

Ade Mubarok; M Ridza Apriyanta

2017-01-01

Abstrak Hotel adalah industri yang berkembang sangat cepat seiring dengan perkembangan teknologi informasi. salah satu faktor yang dapat memberikan fasilitas kenyamanan adalah adanya layanan informasi yang cepat untuk reservasi hotel. Beberapa masalah yang biasanya dihadapi pihak hotel dan calon tamunya seperti sulit mendapatkan informasi yang cepat, melakukan check in dan pembayaran yang mengharuskan tamu datang lansung ke hotel, melakukan pencatatan buku tamu dan membuat laporan secara ...

EJBEVol.1 No.1/2010 Page 134 The Conditionality of Irish aid ...

African Journals Online (AJOL)

User

focus will be on the impact of Irish development assistance in Sudan. Irish aid administered by .... 'priority' countries and the relationships between Irish Aid and trade. ..... of excessive government spending, budget deficits and inflation, and overvalued ..... indemnified against any credit risk from overseas customers by the.

Hotel Employees' Japanese Language Experiences: Implications and Suggestions.

Science.gov (United States)

Makita-Discekici, Yasuko

1998-01-01

Analyzes the Japanese language learning experiences of 13 hotel employees in Guam. Results of the study present implications and suggestions for a Japanese language program for the hotel industry. The project began as a result of hotel employees frustrations when they were unable to communicate effectively with their Japanese guests. (Auth/JL)

Geography Matters in Online Hotel Reviews

Science.gov (United States)

Wang, Mingshu; Zhou, Xiaolu

2016-06-01

In resonance with the popularity of user-generated contents (UGC) and the volunteered geographic information (VGI), this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels), which violates the assumption that ordinary least-square (OLS) is the best linear unbiased estimator (BLUE); therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

GEOGRAPHY MATTERS IN ONLINE HOTEL REVIEWS

Directory of Open Access Journals (Sweden)

M. Wang

2016-06-01

Full Text Available In resonance with the popularity of user-generated contents (UGC and the volunteered geographic information (VGI, this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels, which violates the assumption that ordinary least-square (OLS is the best linear unbiased estimator (BLUE; therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

Human Resource Evaluation in Hotel Units

Directory of Open Access Journals (Sweden)

George Aspridis

2012-03-01

Full Text Available This paper aims at presenting and analysing the performance appraisalsystems and the human potential development in hotelunits. It aims at integrating and updating many aspects of performanceappraisal while concentrating on the hotel units systemto prove the importance of human resource evaluation in hotelunits and the procedure that is to be followed by the enterprisefor further development of hotel employees. HR evaluation analysisis presented through relevant theoretical background on theevaluation method and the presentation of the practical problematicalissues in order to create an image for a whole evaluationsystem of HR in Greek hotel enterprises.

The Pricing Effects of Heritage at an Iconic Hotel

Directory of Open Access Journals (Sweden)

Bradford T. Hudson

2015-05-01

Full Text Available Historic hotels are a recognized product type in the lodging industry and may be found in significant numbers throughout the globe. The purpose of this article is to validate the notion that heritage can be an important element of the consumer value proposition for older hotels, by demonstrating that an iconic hotel with a distinct historical identity is able to attain a price premium over newer hotels with comparable operating characteristics. This exploratory study is based on qualitative field research conducted by the author, and quantitative analysis of pricing data that was collected by a regional hotel industry association over a five year period. The author concludes that heritage does indeed have a positive effect on the ability to attain a price premium at historic hotels, especially for leisure travelers.

de los hoteles españoles

Directory of Open Access Journals (Sweden)

Enrique Claver Cortés

2007-01-01

Full Text Available Los hoteles necesitan cada vez más información para su correcta gestión y para maximizar su desempeño o éxito empresarial. De esta forma, en este estudio se analizan una serie de variables estratégicas clave que influyen directamente sobre el desempeño hotelero. Estas variables son el tamaño, el tipo de gestión y la categoría de los hoteles. En este trabajo, empleando la teoría de los grupos estratégicos, se han agrupado los hoteles españoles de entre 3 a 5 estrellas en función de cada una de estas variables estratégicas con el objetivo de determinar si influyen significativamente sobre el desempeño hotelero y en qué sentido. Entre los resultados que se han obtenido destacan el hecho de que a mayor tamaño y categoría, mayor es el desempeño que alcanzan los hoteles. Así mismo, los hoteles que pertenecen a cadenas alcanzan niveles de desempeño mayores que los independientes. Por lo tanto, de esta investigación se deducen importantes implicaciones para la dirección hotelera.

Role of parking in the hotel supply chain management

Directory of Open Access Journals (Sweden)

Robert Maršanić

2015-12-01

Full Text Available Background: Supply chain management in tourism has only recently become the topic of the scientific research. The hotel product as a tourist product presents a specific mix of services and products The focus of this study has been placed on the hotel company, that, in order to create such a product, builds its own network of partners (companies, co-workers, to bring together and coordinate activities intended to result in the desired features of the hotel product. This study was evaluated as a scientifically relevant because until now the position of parking services in the hotel product has not been analyzed from the perspective of the hotel efforts and abilities to provide parking places for their guests by analyzing to which extent a good and available parking space really affects the quality of the hotel product. The aim of the study was to define the framework in which the supply chain management acts with reference to the parking service and stakeholders in the network. Methods: The method of interviewing hotel managers was used to obtain necessary data. Through the simple numerical calculations including the number of parking spaces and the capacity of the hotel accommodation we tried to identify the interrelationship, i.e. the degree of alignment of the respective sizes. Results: It turned out that towns of Rijeka and Opatija are faced with a shortage of parking spaces, especially during the tourist season. The trend of providing parking services for guests in hotel-owned garages or car parks is typical for the everyday hotel operation and the shortage of such an option, is resolved through the lease of a certain number of parking spaces in public garages and car parks. These parking spaces are away from the hotel, the guests' dissatisfaction is a normal consequence of such a decision and it is mitigated through the commercial measures. Hotel management considers a provided parking space an important element of the hotel product quality

The world’s biggest hotel companies. Old trends and new tendencies

Directory of Open Access Journals (Sweden)

Kowalczyk Andrzej

2015-12-01

Full Text Available Many hotels are owned by a few dozen so-called hotel chains or hotel systems. The rapid growth of big hotel companies can be regarded as proof of the entrance of hotel systems into the globalisation phase. Since 2006, companies from the People’s Republic of China (PRC have been among the world’s top hotel systems. This year can be considered as the symbolic beginning of a new stage in the history of the largest hotel systems. This paper shows two main trends. On the one hand, the processes that could be observed in the market of the major global hotel systems from the 1990s are still discernible (for example, the position of the so-called hotel megasystems. On the other hand, new trends have come to the fore in recent years, notably the emergence of systems from the People’s Republic of China among the world’s largest hotel systems.

Alcohol consumption and driving intentions amongst hotel patrons.

Science.gov (United States)

McLean, S; Wood, L J; Davidson, J; Montgomery, I M; Jones, M E

1993-01-01

To examine the extent to which hotel patrons drink in excess of current health recommendations, and to identify risk factors for excessive drinking, hotel patrons were invited to participate in a survey of social drinking, which included a free breath test. Patrons were approached at 15 min. intervals, and 1000 subjects were studied. Amongst this group of hotel patrons interviewed, 1 in 2 had consumed alcohol in excess of the daily limit recommended by the National Health & Medical Research Council. One in 10 intending drivers had a BAC over the legal limit. Excessive drinking and drink driving appear to be prevalent amongst hotel patrons, and hotels should be targets for interventions designed to reduce these problems. For example, the National Guidelines for the Responsible Serving of Alcohol should be more widely practised.

Hotell Radisson SAS = Radisson SAS Hotel / Inga Raukas

Index Scriptorium Estoniae

Raukas, Inga, 1967-

2001-01-01

Projekteerija Arhitektuuribüroo Künnapu & Padrik. Arhitektid Vilen Künnapu, Ain Padrik, Eero Palm, Tarmo Maiste. Sisekujundajad Christian Lundwall, Jan Öberg. Konstruktsioonid: Teuvo Meriläinen, Jyrki Rautamäki. Projekt ja hotell valmis 2000. 12 ill.: korruste plaanid, sise- ja välisvaated

Bowery to Broadway. The American Irish in Classic Hollywood Cinema (Christopher Shannon & New Irish Storytellers. Narrative Strategies in Film (Díóg O’Connell

Directory of Open Access Journals (Sweden)

Carlos Menéndez-Otero

2011-03-01

Full Text Available Reseñas de los libros de cine Bowery to Broadway. The American Irish in Classic Hollywood Cinema (Christopher Shannon 2010 & New Irish Storytellers. Narrative Strategies in Film (Díóg O’Connell 2010

Energy Performance of Hotel Buildings in Lijiang, China

Directory of Open Access Journals (Sweden)

Mingfang Tang

2016-08-01

Full Text Available The hotel industry in China has experienced rapid growth in the past ten years and made a considerable contribution to the global tourism economy. This paper focuses on the energy performance of hotel buildings in Lijiang, China. Hotel characteristics, daily operational data, and energy use data were collected by carrying out a survey of 24 hotels. The average annual energy use intensity (EUI of four-, three-, two-, and one-star rated hotels was 180.8 kWh/m2, 113.3 kWh/m2, 74.2 kWh/m2, and 70.2 kWh/m2, respectively. Electricity, as the dominant energy source, accounted for 81% of total energy consumption and was used in the operation of air conditioning, lighting, heating, etc. Pearson correlations between EUI showed that hotel star rating, number of guest rooms, room revenue, and number of workers gave a reasonably strong correlation. A regression-based benchmarking model was established to predict EUI, and a standardization process of EUI was illustrated by statistical analysis.

Market segmentation and the changing budget hotel industry in urban South Africa

Directory of Open Access Journals (Sweden)

Market segmentation and the changing budget hotel industry in urban South Africa

2013-01-01

Full Text Available Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism economy after its democratic transition. Historically, the South African hotel industry became dominated by one- and two-star budget accommodation as a result of the country’s liquor legislation. With the reconfiguration of the hotel industry after 1990 to target the growing international tourism market, the role of budget hotels changed. This analysis examines the diminished role of budget hotels in South Africa’s hotel economy, the shifting nature of the budget hotel and location patterns of budget hotels from 1990 to the present. It shows that post-1990 budget hotels are mainly concentrated in large cities and secondary centres of South Africa, and that in small towns the former liquor-focused budget hotel has been replaced by other forms of accommodation.

Study on Online Hotel Reservation Systems

OpenAIRE

Alleweldt, Frank; Tonner, Klaus; McDonald, Marc

2009-01-01

This study, conducted by Civic Consulting, looks at both pre-contractual and contractual matters concerning online hotel reservation systems, examines relevant Community rules, identifies gaps and, where needed, discusses possible policy options. Key conclusions The study shows that the impact of Community law on online hotel

Understanding the South African waste sector: The economic and employment opportunities it provides

CSIR Research Space (South Africa)

Godfrey, Linda K

2014-10-01

Full Text Available -1 The 20th WasteCon Conference and Exhibition 6-10 October 2014 The Lord Charles Hotel, Somerset West, Cape Town Understanding the South African waste sector: The economic and employment opportunities it provides L. Godfrey, CSIR Natural Resources...

The perception of customers, managers and employees of small companies of hotel industry about sustainability

Directory of Open Access Journals (Sweden)

Ana Alice Vilas Boas

2009-05-01

Full Text Available The tourism in the world is growing, obtaining more space and strength in pushing sustainable development. The need for following this evolution is placing the Brazilian hotel system search for new clients. More inside tourist would be interested in swapping international journeys for domestic tourism if there were better quality in the services and better offer of services. This paper aims to identify values that clients, managers, and employees towards growth and sustainability for small and medium business and describe how these values may interfere in the growth of these business sector. In April 2006, some questionnaires were applied in hotels and lodgers in the district of Penedo, which is located at the Mantiqueira Mountains and has a big tourism potential. As a result it was possible to state that honest and quality of services are the most relevant values perceived by the three groups of respondents.

PERANAN COOK DI EVENT KITCHEN HOTEL HYATT REGENCY BANDUNG

Directory of Open Access Journals (Sweden)

Rizky Firdaus

2016-03-01

  Abstrak - Hotel merupakan salah satu pendukung pariwisata, dimana keberadaanya begitu penting untuk mengakomodir kebutuhan-kebutuhan wisatawan yang berkaitan dengan penginapan, restoran, penyelenggaraan event dan hiburan, sehingga faktor kualitas pelayanan yang diberikan menjadi kunci keberhasilan dari suatu hotel. Penyelenggaraan event di hotel menjadi tren tersendiri dan sangat berpotensi untuk terus dikembangkan, salah satu kualitas pelayanan yang sangat penting yaitu penyediaan hidangan bagi kegiatan event, maka peran cook di event kitchen menjadi aspek yang dapat menentukan baik tidaknya event terlaksana. Hotel Hyatt Regency Bandung sebagai hotel bintang 5 memiliki 6 outlet untuk mendukung pelayanan hidangan bagi event yang diselenggarakan di hotel tersebut. Keenam outlet tersebut yaitu outlet Banquet Kitchen, outlet Taruma Café Kitchen, outlet Regecy Kitchen, outlet Cha Yuen Kitchen, outlet Commissary Kitchen dan outlet Simider Kitchen. Dalam suatu outlet biasanya terdiri dari 6 sampai 7 cook. Dimana mereka memiliki tugas masing-masing, seperti bagian chef de partie yang bertugas untuk menyediakan dan mengawasi pengadaan kebutuhan bahan makanan, dan ada pula bagian commis yang bertugas untuk mengolah bahan makanan menjadi masakan yang dapat disajikan untuk kegiatan event. Peran dari masing-masing bagian begitu penting bagi kelancaran event yang terlaksana, dan kelancaran suatu event yang terlaksana berdampak baik pada image hotel dimata konsumen.   Kata Kunci : Hotel, Even Kitchen, Cook.

The Application of Intelligent Building Technologies to Space Hotels

Science.gov (United States)

Fawkes, S.

This paper reports that over the last few years Intelligent Building technologies have matured and standardised. It compares the functions of command and control systems in future large space facilities such as space hotels to those commonly found in Intelligent Buildings and looks at how Intelligent Building technologies may be applied to space hotels. Many of the functions required in space hotels are the same as those needed in terrestrial buildings. The adaptation of standardised, low cost, Intelligent Building technologies would reduce capital costs and ease development of future space hotels. Other aspects of Intelligent Buildings may also provide useful models for the development and operation of space hotels.

Determinant Factors of Green Marketing Adoption in the Hospitality Sector

Directory of Open Access Journals (Sweden)

Liviu B. Vlad

2016-11-01

Full Text Available Green marketing is falling into the category of answers provided by the business world to the requirement to combine the economic development with the preservation of natural resources which represents a pressing concern of the modern times. In this context, the hospitality sector is facing as well an increasing pressure to pay attention to environmental issues, hotel organizations are increasingly tending to use environmentally friendly products and services, and to implement programs to manage energy and water consumption and waste. The adoption of green marketing in hospitality industry is significantly facilitated by internal and external factors. The paper focuses on the analysis of determinant internal factors: first and foremost on the pro-environmental behavior of the hotel managers and employees, and also on the already implemented green practices in the daily hotel activity. The implementation of green marketing strategies further examined being taken into account the organizational change theory, discloses a third determinant factor, namely, to what extent the process of changing is prepared. This paper is advancing an integrated model of determinant internal factors of green marketing implementation in the hospitality sector. The proposed research model has been tested and validated after analyzing the data collected in a quantitative research conducted on 330 managers and employees from the hospitality industry in Romania. The results show that the three predictors - pro-environmental behavior, current green practices and the change readiness - are having a significant influence on the implementation of green marketing.

Análisis del sistema integral de recuperación del servicio en el sector hotelero de la ciudad de Cartagena

Directory of Open Access Journals (Sweden)

Mary Luz Estrada Estrada

2016-07-01

Full Text Available Objective: Research focused on analyzing the comprehensive recovery system of the service from the perspective of the internal client. Methodology: a sample was taken for convenience of 56 Hotels in the city of Cartagena, which applied interviews experts from the sector and staff directly related to the service, for the calculation and data analysis, the SPSS software was used. Results: Found that hotels in the sector apply comprehensive service recovery system, but there are a few opportunities for improvement given that surround the averages between 3.9 and 4,0, the most critical results can be seen in the participation of employees in the available data collection mechanisms, participation of employees in the analysis of information and little or no training for service failures. Conclusions: The hotel sector of Cartagena needs procedures for collecting information from employees regarding deficiencies in the service, as well as the involvement of all levels of the Organization in the identification and analysis of the information. Also, consensus on the actions to take is decisive to deliver value to our guests and a rapid response helps to generate the perception on the client that is treated fairly by the organization.

Contract Management: Organisational and Legal Form of Hotel Networks

OpenAIRE

Burak Tatyana V.

2013-01-01

Hotel business has been the most dynamic and profitable segment of economy, which is characterised with a high degree of internationalisation of capital and international character, during the recent decades. We clearly observe development of national and international hotel networks at this stage. Management contract is one of the methods of development and creation of hotel networks. The article describes theoretical basis of introduction of the contract management into the hotel business, ...

Quality Dimension for Elderly Service in Taiwan Hotel Industry

OpenAIRE

Chung-Chieh Lee; Feng-Hua Yang; Chih-Jen Chen

2013-01-01

The author conducted a questionnaire survey on randomly selected elderly tourists from three hotel groups in Taiwan: international group, domestic-business group, and domestic-tourist group. Based on the literature, the author developed a questionnaire and asked these tourists to rate the hotels in which they were staying on three quality dimensions: brand awareness, hotel facilities, and hotel services. Through the questionnaire survey, the author wanted to determine the performance of the t...

Making the Case for Irish through English: Eco-critical Politics of Language by Learners

Directory of Open Access Journals (Sweden)

John L. Murphy

2010-03-01

Full Text Available This paper examines recent accounts by Americans who have learned Irish. Their narratives from the West of Ireland express what translation theorist Michael Cronin calls ‘individualist politics of language’. He claims that the English-speaking majority will determine the survival of 21st century Irish.  Cronin shifts Irish into a globalized, ‘late modern’ network. Foreign-born learners enter this network when they choose to study Irish. They counter the stereotype of Irish schoolchildren forced into rote recitation of a moribund language.  Patricia Monaghan combines goddess-worship with academic research into indigenous spirituality, place-name lore, literature, and the Irish environmental inheritance. Her travelogue and reports by five other American visitors to Gaeltachtaí are compared with John Montague and Éilís Ní Dhuibhne’s literary depictions of 20th-century Irish-born school-level learners.Feminist, post-colonial, and literary criticisms enrich understanding of how American students apply ecological and cultural strategies that seek to recover this indigenous language. Choosing to make the case for Irish, adult students share Cronin’s ‘individualist politics’. In English-language books, American advocates preserve and expand a linguistic ecology in which Irish may survive.

Budgeting practices: a study on Brazilian hotel companies

Directory of Open Access Journals (Sweden)

Paula de Souza

2015-12-01

Full Text Available This study aims to explore the budgeting practices in the hotel companies of Brazil’s main tourist centers. The justification is oriented by the number of foreign tourists received by the top ten Brazilian tourist destinations, which reaches 95% of the country. Another motivation is the lack of research on hotel companies in developing countries, and it should also be considered that Brazil will host the World Cup in 2014 and the Olympic Games in 2016, which requires a suitable hotel structure to receive a large number of athletes and tourists. Thus, in order to achieve the purpose of this study, surveys were sent to the hotels associated with the Brazilian Association of the Hotel Industry (ABIH, with replies by 40 hotel companies. Descriptive statistics were applied to the results, in order to improve the basis for discussions. The results indicate that most of the hotels adopt corporate budgeting with bottom-up as main budgeting process. Research shows that budgets are developed, more frequently, using the results from previous years and economic indicators. In the performance evaluation, the comparative analysis, the analysis of the causes of deviations and adequacy measures are often applied. The analysis of variance is primarily directed at controlling costs/expenses, identifying potential problems and providing feedback for the next period.

Perceived workplace mistreatment: Case of Latina hotel housekeepers.

Science.gov (United States)

Hsieh, Yu-Chin Jerrie; Sönmez, Sevil; Apostolopoulos, Yorghos; Lemke, Michael Kenneth

2017-01-01

Latina hotel housekeepers' social class, gender, race/ethnicity, nationality, and United States immigration status render them particularly vulnerable to workplace mistreatment. We sought to reveal the array of policy- and interpersonal-related mistreatment experienced by Latina hotel housekeepers in the southeastern United States employed at 75 local hotels which included 4-star, 3-star, 2-star, and 1-star properties. This ethnographic study involved 27 in-depth interviews with Latina hotel housekeepers. Using semi-structured in-depth interview guides, participants were interviewed until collected data reached saturation. Data were coded to explore themes and relationships for the housekeepers' work environments, and thick descriptions of these environments were developed. Participants ranged in work experience from 1 to 15 years, with all but one unable to reach full-time status, and were paid between $7.25 and $8.00 per hour. Policy-related phenomena, such as low pay, lack of paid sick leave or overtime, and absence of appropriate cleaning tools or protective equipment were all perceived as forms of mistreatment by Latina hotel housekeepers. Interpersonal mistreatment in the form of supervisor favoritism, unfair work assignments, biased allocation of cleaning supplies, disrespect, and verbal abuse due to ethnicity was also perceived. Latina hotel housekeepers endure mistreatment that impacts their psychosocial and physical occupational health. We provide recommendations to minimize workplace mistreatment and improve well-being of Latina hotel housekeepers.

Training in the Food and Beverages Sector in Ireland. Report for the FORCE Programme. First Edition.

Science.gov (United States)

Hunt, Deirdre; And Others

The food and beverage industry is of overwhelming strategic importance to the Irish economy. It is also one of the fastest changing sectors. Recent trends in this largely indigenous industry in recent years include the following: globalization, large and accelerating capital outlay, company consolidation, added value product, enhanced quality…

Loyalty Card Promotional Activity in Budget Hotel

OpenAIRE

Teng, Fei

2010-01-01

Loyalty card is one of the most commonly used promotional activities in business. Thus far, there are some research has been done on luxury hotel, but very few researches are on budget hotel. So, the purpose of the thesis is finding out the Swedish customers’ attitude and behavior towards budget hotel’s loyalty card; getting to know what factors influence Swedish customers’ response towards the loyalty card and budget hotels. In the thesis, the main research problem is “How do Swedish custome...

Tinjauan Loyalitas Tamu Di Hotel Pangeran Pekanbaru

OpenAIRE

Oktariani, Elvi; Achnes, Syofia

2016-01-01

Loyalty is an important thing in any industry, including in the hotel industry. There are some definition of customer loyalty, which can be concluded as “the behavior and attitude that is shown by a customer in type of repurchasings and commitments in al long term at a certain company or product”. Hotel Pangeran Pekanbaru is challenged to retain their customer to always be chosen at anytime they stay in Pekanbaru. The loyalty aspect of Hotel Pangeran Pekanbaru's customer is described by this ...

Service Quality in Hotel Industry - Customer Satisfaction

OpenAIRE

Fučíková, Martina

2009-01-01

The theoretical part of the master thesis focuses mainly on particular methods to help to identify customer satisfaction with regard to the specific processes in the hotel industry. The practical part determines the customer satisfaction in the hotel Jalta. A customer satisfaction survey based on a research of the web pages www.hrs.com, www.booking.com, www.tripadvisor and the evaluation of questionnaires provided by the hotel Jalta has been carried out. In addition a mystery shopping with an...

Between Irish National Cinema and Hollywood: Neil Jordan’s Michael Collins

Directory of Open Access Journals (Sweden)

Raita Merivirta-Chakrabarti

2007-03-01

Full Text Available When Neil Jordan’s film Michael Collins was released in 1996, it was seen by some as a Hollywood epic, by others as a great national film. I would argue that Michael Collins combines these two traditions and occupies a space between Irish national cinema and Hollywood. The subject matter, the creative talent and the locations were Irish and the film was produced by using the Irish filmmaking infrastructure and the Irish government’s support mechanisms, but it was largely financed and distributed by a Hollywood studio. Also, to make it more appealing especially globally, but probably also locally (since Hollywood is now the international standard, it makes use of Hollywood conventions, making it accessible to international audiences as well. Despite the Hollywood mode, the fact remains that Michael Collins is a national film text, and Jordan does not make too many concessions to the non-Irish audiences.

Profiling the Cross-Border Funding of the Irish Banking System

OpenAIRE

Coates, Dermot; Everett, Mary

2013-01-01

Between 2002 and 2008, there was a surge in foreign funding ows to the Irish banking system. This unprecedented increase in in ows was a key driver of the credit boom in Ireland. In the wake of the domestic banking and global nancial crises, the Irish banking system experienced a sharp decrease in its foreign wholesale funding. This Economic Letter addresses two primary questions: (i) who funded the Irish banking system during the boom?; and (ii) how did foreign funding contract in the post-S...

Ireland's Agricultural Preparedness for Nuclear Emergencies - Application to the Dairy Sector

Energy Technology Data Exchange (ETDEWEB)

Organo, Catherine [Environmental Protection Agency, Office of Radiological Protection, 3 Clonskeagh Square, Clonskeagh Road, Dublin 14 (Ireland); Darcy, Marie [Department of Agriculture, Food and the Marine, Grattan Business Centre, Portlaoise, Co. Laois (Ireland)

2014-07-01

Nuclear Accident Abroad. Based on the generic EURANOS Food Handbook (2009) which advises on the management of a radiological emergency in Europe, the Irish Food Handbook is a living document developed by a multi-agency working group set up to specifically address potential Irish scenarios and their possible consequences for the Irish agriculture and agri-food sectors. Contributors include the RPII, the Food Safety Authority of Ireland (FSAI), the DECLG and the Department of Agriculture, Food and the Marine (DAFM). The presentation will specifically look at the example of the dairy sector because of its importance to the Irish economy (second largest share of Ireland's gross agriculture output with 80-85% of dairy products exported) and also due to the fact that milk is particularly vulnerable to nuclear fallout/contamination and can be considered a key food group. (authors)

Accumulation of technetium-99 in the Irish Sea?

International Nuclear Information System (INIS)

Leonard, Kinson S.; McCubbin, David; Bonfield, Rachel; McDonald, Paul; Service, Matthew; Conney, Stuart

2004-01-01

An assessment has been carried out to determine the impact of continued 99 Tc discharges into the Irish Sea from the nuclear fuels reprocessing plant at Sellafield. Samples of surface and bottom seawater and sediment have been collected from the Irish Sea and analysed for 99 Tc. The information has been used, together with supporting data, to determine the effect of summer stratification upon the seawater concentrations and to evaluate whether sediments provide a sink for 99 Tc. Hydrographic data provide clear evidence of thermal stratification of waters above the muddy sediment in the western Irish Sea. Surface water contained higher 99 Tc concentrations than bottom water, and concentrations were inversely related to water salinity. This inverse relationship was not observed in the eastern Irish Sea close to Sellafield. 99 Tc activities in surficial sediments were greatest (>20 Bq/kg) at sites closest to the Cumbrian coastline. Activity, from equivalent sampling sites, remained similar between surveys carried out in 1995 and 1998. The muted response of the seabed sediments, to fluctuations in the Sellafield discharges, compared with the water column is to be expected given that they reflect the integrated radionuclide discharge history

Technical and scale efficiency in public and private Irish nursing homes - a bootstrap DEA approach.

Science.gov (United States)

Ni Luasa, Shiovan; Dineen, Declan; Zieba, Marta

2016-10-27

This article provides methodological and empirical insights into the estimation of technical efficiency in the nursing home sector. Focusing on long-stay care and using primary data, we examine technical and scale efficiency in 39 public and 73 private Irish nursing homes by applying an input-oriented data envelopment analysis (DEA). We employ robust bootstrap methods to validate our nonparametric DEA scores and to integrate the effects of potential determinants in estimating the efficiencies. Both the homogenous and two-stage double bootstrap procedures are used to obtain confidence intervals for the bias-corrected DEA scores. Importantly, the application of the double bootstrap approach affords true DEA technical efficiency scores after adjusting for the effects of ownership, size, case-mix, and other determinants such as location, and quality. Based on our DEA results for variable returns to scale technology, the average technical efficiency score is 62 %, and the mean scale efficiency is 88 %, with nearly all units operating on the increasing returns to scale part of the production frontier. Moreover, based on the double bootstrap results, Irish nursing homes are less technically efficient, and more scale efficient than the conventional DEA estimates suggest. Regarding the efficiency determinants, in terms of ownership, we find that private facilities are less efficient than the public units. Furthermore, the size of the nursing home has a positive effect, and this reinforces our finding that Irish homes produce at increasing returns to scale. Also, notably, we find that a tendency towards quality improvements can lead to poorer technical efficiency performance.

HOTEL INFORMATION

Institute of Scientific and Technical Information of China (English)

无

2010-01-01

The Holiday Inn Beijing Focus Square Holiday Inn Beijing Focus Square is the newest and tallest international mid-scale hotel at Wangjing’s famous business hub which is within walking distance of many multinational companies and surrounded by a variety of dining and shopping outlets.

Social value of online information in the hotel industry

Directory of Open Access Journals (Sweden)

Moraru Remus Christian

2017-07-01

Full Text Available Studies show that public information can create social value, which reflects on the purpose of this paper in identifying information on the online environment of the hotel industry which can directly or indirectly create social value and ultimately a competitive edge. Privately owned, small and mid-sized hotels in Romania find themselves in competitive online environment and, as such, many of them cannot compete or don’t possess the know-how to compete within the online environment. With identifying the information shared on the hotels online environment and the capability of the information in creating social value, hotels can reevaluate their online strategies. The immediate objective of this paper is to analyze the websites of a sample of 99 small and mid-sized hotels in Romania and to identify critical information that can directly or indirectly create social value. Part of the objective is to draw a conclusion of the main differences on the information shared on the hotels website, which in terms will show where small and mid-sized hotels can improve their online content strategy with socially valuable information. Key findings reflect that Romanian hotels have a clear pattern across the country when it come to their online environment. However, there are serious deficiencies that can influence both economical results and the possibility of creating socially valuable information online. This work increases our understanding of the information shared on the hotels websites in Romania and comes with suggestions that hoteliers can apply in the future to increase the competitiveness and the social value of their online environment.

The other "Irish question".

Science.gov (United States)

Browne, H

1992-05-01

The influence of the Roman Catholic Church on Irish society makes it difficult for sex and health educators and HIV/AIDS prevention efforts. Divorce, abortion, consensual sex between consenting adult men, and contraception for those under 18 years is banned in Ireland. Public opinions and recent court decisions do appear to bring a measure of hope for more lenient attitudes. The trends vary from the recent Supreme Court case of the 14-year old rape victim being permitted an abortion because she was suicidal to a radio talk show host, Father Michael Cleary who suspected she was "set-up" to test the ban on abortion. Father Cleary also outraged health educators by stating inaccurately that condoms did not prevent AIDS. It is estimated that 500 Irish women have abortions each year in Britain; there have been 262 reported AIDS cases and estimates of up to 10,000 HIV infected out of a population of 3.5 million. An AIDS education campaign was mounted in 1987, but in the 37-minute Department of Health video only 1 minute was devoted to condoms and no sex was promoted as the only safe sex. Access is limited to consenting pharmacies and clinics for people 18 years of older; rural chemists may exercise discretion and refuse sales. In 1991, the government proposed lowering the age to 17 years for condom availability and assigning the regional health boards, the responsibility of determining who sells contraceptives. A university lecturer reported that inaction on this bill was close to "criminal inactivity." Challenges in February 1991 were made by the Irish Family Planning Association (IFPA) in setting up a condom sales kiosk in Dublin. The IFPA was fined, but opinion polls indicated that 57% supported condom availability for 16 year olds. On Valentines Day in 1992, condom vending machines, which are illegal, were installed in pubs and nightclubs, police action has been cautious. A new health minister is concerned about AIDS prevention and the republic's first woman President

Are Hotels Coveting only Half of the Millennial Market? Part Two

OpenAIRE

Brudney, David M.

2017-01-01

What hotels can do/are doing to compete? In competing with lodging rentals, hotel brands have taken note and taking action. Hotels are working to individualize their properties so they feel more boutique. Some hotels are now oering original guidebooks written by locals, while chains are creating collections of properties, like Hilton Curio, where the hotels are distinctive rather than cookie-cutter.

ANALISIS KONTRIBUSI PAJAK HOTEL TERHADAP PENDAPATAN ASLI DAERAH KABUPATEN NUNUKAN

OpenAIRE

-, MULIATI

2014-01-01

2014 Analisis Kontribusi Pajak Hotel terhadap Pendapatan Asli Daerah Kabupaten Nunukan Analysis of The Contributions Tax on Hotel Againts Regional Renenue Nunukan District Muliati Haerial M. Christian Mangiwa Penelitian ini bertujuan untuk mengetahui seberapa besar kontribusi pajak hotel terhadap pendapatan asli daerah, mengetahui sistem pengawasan, dan potensi yang ada untuk meningkatkan pajak hotel, mengetahui sistem dan prosedur...

Sistem Pendukung Keputusan Untuk Pengadaan Fasilitas Hotel Menggunakan Metode TOPSIS

Directory of Open Access Journals (Sweden)

Susi Hendartie

2014-01-01

Full Text Available The development of hotel business to make consumers more critical to choose a hotel products and services. If the hotel facilities more complete, so interest of the consumer is higher to choose the hotel. This  research study intend to build a decision support system for the procurement of hotel facilities with TOPSIS method. This method uses the six alternative form of the data; hotel rooms (guest  room, karaoke, gift shop, a gym, spa and travel corner (travel tour information and data of some criteria. This method was chosen because it is based on the best alternative concept, was not only has the shortest distance from the positive ideal solution, but also has  the longest distance  from  the  negative  ideal  solution.  TOPSIS  calculations  systems  have  been  done  the  comparison  of  final  value  using  excell calculation. Calculations that used in this research study is simple and produces alternative hotel rooms (guest room with t he highest ranking as the ideal solution. TOPSIS method facilitates decision-makers in choosing the best alternative for the procurement of hotel facilities.Keywords : Decision support system; Hotel facilities; TOPSIS

The Role of Irish Language Teaching: Cultural Identity Formation or Language Revitalization?

Science.gov (United States)

Slatinská, Anna; Pecníková, Jana

2017-01-01

The focal point of the article is Irish language teaching in the Republic of Ireland. Firstly, we deal with the most significant documents where the status of the Irish language is being defined. In this respect, for the purposes of analysis, we have chosen the document titled "20 Year Strategy for the Irish language" which plays a…

Sharia-compliant hotels in Egypt: Concept and chanllenges

Directory of Open Access Journals (Sweden)

Hesham Ezzat Saad

2014-06-01

Full Text Available This study was undertaken to provide greater clearness for the meaning of the ShariaCompliant Hotel (SCH and identify the challenges facing the development of this type of hotels in Egypt. To fulfill these objectives, Delphi technique, as a method of refining group opinions, was used. The study used two rounds e-mailed questionnaires. Findings indicated that the most important defining features of SCH were; no alcohol or pork allowed, gender segregation was significant and halal food products are significant. Other important defining features included; Quran and prayer mats in each room, no nightclubs, disco or bars, and signs indicating the direction of Mecca in every room. The main SCH challenges cited by the respondents were deprivation of the insertion in the international or local hotel classifications; competition with other non-Islamic hotels, and need for specific criteria appropriated to the international hotel classifications.

‘Old Ireland and Himself’: William Orpen and the Conflicts of Irish Identity

Directory of Open Access Journals (Sweden)

Roy Foster

2005-03-01

Full Text Available The Irish painter William Orpen (1878-1931, defined here as Ireland’s most ‘Spanish’ painter, was out of fashion for fifty years after his death; but he has recently been dramatically revalued, with his works fetching huge prices in salerooms and an unprecedentedly large exhibition of his work being mounted in London and subsequently Dublin. Best known for his Edwardian portraits and his devastating paintings of the First World War, he also produced a series of allegorical paintings of his native Ireland. These are discussed in this article, and linked to his admiration for J.M.Synge, his dislike of clericalism and repression in Irish life, and his celebration of sensuality. The same themes lie behind ‘Homage to Manet’, a celebrated group portrait which includes the Irish novelist George Moore and the art collector Hugh Lane —a close friend of Orpen’s. Orpen knew other figures of the cultural Revival, and his relation to them is discussed; as is the conflict of identity he experienced (like other middle-class Irish Protestants when the radicalisation of Irish politics and the outbreak of the First World War put a new strain on the allegiances of people who had previously thought of themselves as both ‘British’ and ‘Irish’. After the trauma of the War, and Irish separation, Orpen opted for Britain; but, it is argued, he was closer to elements of the Irish cultural revival, and more involved with Irish politics and Irish history, than is usually accepted.

The Principles of Designing Hospital Hotel with the Approach of Health Tourism in Kish Island

Directory of Open Access Journals (Sweden)

Anosh Sheikh Kazemha

2017-02-01

Full Text Available Medical tourism is known as one of the fastest growing sectors of the world tourism industry. Today, medical tourism has been highly considered by tourists to take advantage of the health benefits and physical and psychological effects of specific areas. Medical tourism as one of the tourism dimensions helps the economy of the country. Given the lucrative nature of the industry, many developing and even developed countries, focus their attention on the industry sector and plan for it. Hospital hotel is a combination of a hotel as a resort and a hospital as a place of healing and rejuvenation that in addition to the course of treatment provides accommodations after treatment as well. Hence, the present study examined the background of this type of application and its advantages and disadvantages and its feasibility in Kish Island to investigate the growth factors and potential of health tourism and ways to overcome obstacles to attract medical tourism. The findings show that the Island faces challenges in basic and health infrastructure, government’s efficient support, having a program for the development of medical tourism, having centers providing the health service with the international credit and promotion and integrated marketing. Proper planning, cheap prices of tourism services, medical education, creating websites of medical tourism and health tourism policy council are also the strategies mentioned in this study.

The importance of correctly maintaining HVAC installations and energy management in the hotel sector; La importancia del correcto mantenimiento de instalaciones de climatización y de la gestión energética en el sector hotelero

Energy Technology Data Exchange (ETDEWEB)

Acosta Molero, P.

2016-07-01

The optimum maintenance of installations in hotel establishments is becoming increasingly necessary given the complexity and diversity of this type of buildings, with the aim of being efficient in the use of the resources that they consume, such as water and energy. From the owners of the establishments and the companies responsible for the hotel management, to the clients that stay in them, it is vitally important that the operation of its installations is guaranteed at all times, particularly as regards temperature control. Proper preventive maintenance therefore plays an essential role in ensuring that the hotel guests’ experience is as positive as possible. (Author)

CULTURAL NATIONALISM AND THE IRISH LITERARY REVIVAL

Directory of Open Access Journals (Sweden)

David Pierce

2002-12-01

Full Text Available The impact of cultural nationalism on the Insh Literary Revival is a topic of continuing interest for the cultural critic and literary historian alike. In recent years, with the Fa11 of the Berlin Wall, political scientists and others, suchas A.D. Smith, Ernest Gellner, and E.J. Hobsbawm, have also focused on the subject of nationalism. The intention here in this article is to revisit a familiar site in the light of these new ideas and to test their validity or appropriateness in the Irish context. The article, part of a larger project to be published in 2003 by Polity Press under the title A Cultural History of Twentieth-Century Irish Literature, is divided into 5 sections: What ish my Nation?; What is a Nation?; Do Nations Have Navels?; 1890s: Winds of Change; English As We Speak It In Ireland. Among Irish authors discussed are Hyde, Shaw. Yeats, Wilde, Lady Gregory, Joyce, and Beckett.

Hotel Section Management by Using Balanced Scorecard

Directory of Open Access Journals (Sweden)

Anna Lysy

2009-04-01

Full Text Available The paper presents some problems in using Balanced Scorecard (BSC in a hotel section. Fundamental element, which marks out BSC conception, is consolidation around vision and strategy appointed by the hotel management. Well compiled strategy should join all the targets and indexes, which compose four perspectives in BSC. Hotel section is the main gaining centre in the hotel, because the service quality is the main target of management strategy. BSC is a tool, which should not only measure effectiveness, but also implement changes, as soon as possible, so that the effects and expected results will be quick achieved. Most of the companies, which have used this conception, have treated it as a basic management system that joins strategy and operational activity. Therefore it is necessary to improve, modernize and create new sub perspectives in compiled BSC.

The Relationship between Stock Returns and Past Performance of Hotel Real Estate Industry in the US: Is Hotel Real Estate prone to overinvestment

OpenAIRE

Minye Zhang; Yongheng Deng

2008-01-01

Hotel real estate industry is an important economy in the U.S. This study examines the return patterns of hotel real estate stocks in the U.S. from 1990 to 2007. This study utilizes an integrated framework which includes the most critical explanatory variables to investigate the determinants of the contrarian or momentum profits of the hotel real estate industry. The study finds that the magnitude and persistence of future returns of hotel real estate stocks can be predicted based on past ret...

PERANAN AKURASI SISTEM KOMPUTER HOTEL DI FRONT OFFICE DEPARTEMENT DALAM MENINGKATKAN KEPUASAN TAMU DI THE BALAVA HOTEL MALANG

Directory of Open Access Journals (Sweden)

fitria earlike anwar sani

2016-12-01

Full Text Available Front Office is where the provision of information for guests were in the hotel from arranging their departure, including managing payments during their stay at the hotel. To facilitate the work of Front Office, the hotel uses a system called the Emerald System. System as one of the leading framework for managing information technology control serves to bring together all the needs of management by bridging existing dividing business risks, control needs and technical issues. According to the results of questionnaires computer system in The Balava Hotel still not accurately be seen from the number of respondents who answered "yes" by 30% and "No" as much as 70% this proves that the system Emerald distractions that affect employee performance and create a long wait so the service provided front office employees less than the maximum. While variable satisfaction of the guests at The Balava Hotel Malang according to the results of the questionnaire can be inferred from the number of respondents who answered "Yes" as much as 49% and "No" as much as 51% gained a lot of complaining when the administrative process at the time of check-in and check-out, this illustrates that the front office employees still can not do a service desired by the guest.

Infraestructura común de telecomunicaciones aplicada a un hotel

OpenAIRE

Elizari Saco, Sergio

2007-01-01

Este proyecto consta sobre la realización de infraestructuras en un hotel, la normativa actual solo contempla edificios de viviendas, comunidades de vecinos, viviendas unifamiliares (urbanizaciones) pero no contempla nada acerca de hoteles, con este proyecto se pretende aplicar en la medida de lo posible estas leyes en el hotel, hay situaciones en las que es imposible aplicarlas y por lo tanto hay que idear la manera de resolverlo. También el intentar realizar instalaciones en el hotel de dóm...

Outward-Oriented Economic Development and the Irish Education System

Science.gov (United States)

Barry, Frank

2014-01-01

Most studies of the relationship between education and economic development focus on the line of causation running from the former to the latter. The present paper studies how the pattern of Irish development has influenced the structure of the Irish education system. The first section sets out the economic context of late industrialisation within…

THE DEGREE OF CONSUMER SATISFACTION WITH HOTEL SERVICES

Directory of Open Access Journals (Sweden)

Danka CURAKOVIĆ

2013-07-01

Full Text Available The customer focus is one of the principles of quality management in organizations whose decisions, policy and strategy are based on market analysis. The results of the analysis are then used in the introduction of innovation, planning, investment in order to positioning in the market and meeting customer needs. The subject of research is the degree of consumer satisfaction with hotel services in order to determining the extent to which their quality meets customer needs and preferences. For the purposes of this paper there was conducted a research of primary and secondary materials, as well as field research in the July-August 2011. The research was conducted in hotels and B&B hotels in Novi Sad. The principal part of the paper is the analysis and description of results obtained in the study. The research results can be used by hotel managers in order to improve and adapt hotel services to market needs, as well by students.

Sistem Informasi Hotel Modul Front Office Berbasis Web

Directory of Open Access Journals (Sweden)

James Kawilarang

2015-04-01

Full Text Available Hotel merupakan fasilitas yang sudah menjadi kebutuhan yang sangat penting bagi masyarakat meliputi kebutuhan traveling antar kota dalam urusan bisnis maupun wisata. Teknologi informasi dalam pengolahan informasi sangatlah diperlukan dalam pengolahan data instansi hotel agar data dapat dikelola dengan baik sehingga membantu pengelola dalam melakukan pengambilan keputusan. Berdasarkan kebutuhan yang mendasar dalam pengolahan data manajerial sebuah hotel yang merupakan pusat bisnis pariwisata Bali, maka terciptalah suatu ide untuk membuat sebuah sistem berbasis web dan terintegrasi dengan perangkat Android. Sistem yang berbasis web dan terintergrasi dengan perangkat Android merupakan sebuah solusi yang tepat untuk mengatasi permasalahan kebutuhan pengolahan data manajerial hotel yang berisfat dinamis dimana sistem informasi berbasis web mudah dikelola serta dapat dirancang dengan antarmuka yang fleksibel. Perkembangan teknologi mobile Android yang kini digunakan hampir oleh semua khalayak pengguna handphone juga merupakan sebuah nilai tambah tersendiri terhadap sistem pengolahan data tesebut, sehingga sistem mampu memberikan mobilitas yang lebih terhadap pengguna. Kata kunci : Teknologi, Sistem Informasi, Hotel, Front Office

Enhancing Georgetown’s Heritage Boutique Hotel Marketing Strategies: The Case of 1881 Chong Tian Cultural Hotel, Malaysia

Directory of Open Access Journals (Sweden)

Noor N Kader Ali

2015-09-01

Full Text Available Organizations has longed been searching for an effective problem identification tool. This study provides an improved method to root-cause analysis tool for practitioners, integrating mixed method research with problems identification technique. It also discovers the primary causes to  unfavorable performance for heritage boutique hoteliers. 1881 Chong Tian Cultural Hotel, one of the 18 heritage boutique hotels in Penang, reported a 23% financial loss in 2010, recovered in 2011, yield some profits in 2012 and 2013. However, growth in boutique hotel industry has been a challenge over the years. The sequential approach methodology, begins with sem-structured interviews, quantitative surveys on 100 general public and 56 hotel guests,  and analysis on unpublished company data, were summarized using a root-cause analysis tool called the Symptoms Versus Problems (SVP Framework that questioned on the occurance of the symptoms for the first three Tiers of the framework. The remaining symptoms and core problems are identified based on findings from all the three methods above plus field observations, concurrently. Two major symptoms are identified, specifically, unfavorable cultural service quality and ineffective marketing strategies. The unfavorable cultural service quality is due to ineffective cultural ambiance; unproductive display of heritage, cultural artifacts and infrastructure; as well as, unfavorable cultural related services. The ineffective marketing strategies are due to low technology adoption of websites and social media; and ineffective customer relationship management (CRM implementation. Thus, the recommended solutions bring to life the practices of Qing Dynasty cultural ambiance, ceremonies, historical shows and the royale reception. Information on artifacts and infrastructure is readily available. Website development and social media updates on latest Chong Tian Hotel activities are being developed. Embracing delegates using Qing

IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY

OpenAIRE

Krželj-Čolović, Zorica; Cerović, Zdenko

2013-01-01

Information and Communication Technologies (ICT) influences the development tourism on globally, and its development has changed the practice of business. Any reference ICT in the hotel industry necessarily begins the concept of Property Management System (PMS). PMS as an essential component for hotel management provides tools as are necessary hotel staff in performing daily operations of the reservation, the accommodation capacities management, accounting, etc. This software supports all bas...

Energy Efficiency Practices: Assessment of Ohrid Hotel Industry

OpenAIRE

Petrevska, Biljana; Cingoski, Vlatko

2016-01-01

This paper provides information on the extent how the hotel industry in Ohrid meets the energy efficiency practices in terms of the current level of involvement. By undertaking an online survey in three, four and five-star hotels, the study assesses the attitudes and willingness of hotel managers concerning applying energy efficiency and environmental protection concepts and practices. Moreover, it investigates various determinants of energy consumption, like: solid waste management, resource...

A study of workplace satisfaction among hotel employees

OpenAIRE

Skeie, Thomas

2011-01-01

Master's thesis in International hotel and tourism management This research paper is a descriptive case study of 10 hotel employees collected through in-depth interviews in Stavanger region. The study is focusing on hotel employee’s view of workplace satisfaction and what they think contributes to workplace satisfaction. The study indicates that organizational culture, fair treatment, stress, salary, communication, relationship between co-workers is factors among others which influence emp...

Penyusunan Dan Penyelenggaran A La Carte Menu Pada Hotel Sinabung Dan Resort

OpenAIRE

Nasution, Rahmawaty

2011-01-01

Dalam operasional hotel, hotel memiliki beberapa departemen yang mempunyai peranan yang sangat penting dalam penjualan jasa dan pelayanan, dan salah satunya adalah departemen Food & Beverage. Food & Beverage mempunyai peran yang sangat besar dalam sebuah hotel, karena pendapatan sebuah hotel yang terbesar ada pada Food & Beverage terutama pada restoran. Adapun salah satu nama jenis restoran yang ada di Hotel Sinabung. Hotel Sinabung menyediakan jenis menu antara lain A La Carte Menu. M...

Ghost Stories, Ghost Estates: Melancholia in Irish Recession Literature

Directory of Open Access Journals (Sweden)

Molly Slavin

2017-01-01

Full Text Available This article considers representations of melancholia in post-Celtic Tiger Irish literature. By situating their post-recession fictions in “ghost estates,” or largely uninhabited housing developments, Donal Ryan and Tana French present neoliberally-inflected varieties of melancholia for their contemporary readers to contemplate. The settings of the ghost estates – and the accompanying supernatural elements to the texts – call to mind ghosts of Ireland’s past and legacies of recent economically unsound policies, spurring the reader to think about the imagined loss of futurity that accompanied the Irish economic crash. “Ghost stories for ghost estates,” then, represent an important contribution to the growing field of post-recession Irish literature.

HUMAN CAPITAL HETEROGENEITY AND ORGANIZATIONAL PERFORMANCE ANALYSIS: AN EMPIRICAL STUDY ABOUT INTERNATIONAL HOTEL CHAINS IN TURKEY

Directory of Open Access Journals (Sweden)

Ali Halici

2012-01-01

Full Text Available Today, workforce diversity is not only a legal requirement for organizations, but it is also a must to survive in a highly competitive business environment. The prime motive for this study is to investigate the relationship between workforce diversity and perception of discrimination. The basic hypothesis of the study is that as the workforce diversity increases, the perception of discrimination decreases. In order to test the hypothesis, a survey is carried out international hotel chains in Istanbul. There are 19 international hotel chains in Turkey. In this study research is designed to understand human capital heterogeneity pattern of international chains of hotel industry and how this contribute organizational culture strategically that help to manage organizational performance much more efficiently with cross sectional data. Globalization of markets, changing demographics in the labor market, new business strategies requiring team work and the shift from a manufacturing to a service economy are the prime reasons for human capital heterogeneity (HCH. HCH improves the organizational capabilities in terms of flexibility, creativity, problem solving and competitive advantage. Especially in the service sector, in order to gain competitive advantage, organizations need a diverse workforce for both understanding the diverse needs of customers and answering to these needs in a prompt and proper way.

Measuring Service Quality Dimensions: An Empirical Analysis of Thai Hotel Industry

OpenAIRE

Dr. Sakun Boon-itt; Dr. Nopadol Rompho

2012-01-01

The aim of this study is to focus on hotel service quality based on the application of 29 characteristic indicators from the SERVQUAL model by comparing two hotel types, namely the boutique and the business hotel, in Thailand and to understand the expectation, perception and gaps between expectation and perception regarding hotel service quality. The study applied a self-administered questionnaire to measure the expectation and perception of service quality characteristics of hotels in Thaila...

76 FR 16323 - Irish Potatoes Grown in Washington; Continuance Referendum

Science.gov (United States)

2011-03-23

...; FV11-946-1 CR] Irish Potatoes Grown in Washington; Continuance Referendum AGENCY: Agricultural... conducted among eligible Washington potato growers to determine whether they favor continuance of the marketing order regulating the handling of Irish potatoes grown in Washington. DATES: The referendum will be...

Greening the work force in Brazilian hotels: the role of environmental training.

Science.gov (United States)

Dias-Angelo, Fernanda; Jabbour, Charbel J C; Calderaro, José Armando

2014-01-01

Organizations are increasingly required to reduce their environmental impact through the adoption of environmental management, which requires the support of human resource practices. The objective of this study is to determine whether human resource management practices, especially training, are supporting environmental management practices at four hotels located in Brazil. This research is qualitative, based on the analysis of four hotels in Brazil. Based on the systematized empirical evidence collected from four hotels (Hotels A, B, C, and D), it can be concluded that: (1) human resource management is still not fully aligned with environmental objectives at the hotels studied; (2) only Hotel B has implemented environmental management practices and aligned with human resource management in a more developed manner, which may indicate that these two variables of analysis could have interrelations; (3) environmental training as a human resource management practice was verified in all hotels analyzed. The greening of human resources practices is not fully aligned with environmental objectives in the hotels studied. If these hotels really wish to "go green," environmental training will be necessary. Hotel stakeholders play a major role in implementing the greening of the hotel industry.

Hotel chains: survival strategies for a dynamic future

OpenAIRE

Brendan Richard

2017-01-01

Purpose – The purpose of this paper is to better understand the future of hotel chains by exploring the evolving expectations of guests, potential innovations, emerging opportunities, and likely future scenarios. Design/methodology/approach – A literature review consisting of current events, industry reports, and recent trends is utilized to summarize and categorize the challenges and opportunities facing hotel chains. Findings – The future of hotel chains will be driven by the convergence of...

Optimising the utility of hotel online distribution channels.

OpenAIRE

ZHANG, YIXIN

2016-01-01

Distribution channel plays an important role in the operation of hotel revenue management (RM), it is a key vehicle that can facilitate effective communication of the whole RM strategy, which helps hotels to accomplish their ultimate goal of revenue maximisation. However, the importance of distribution channel management in hotel revenue management has not received much attention in academic research (Ivanov and Zhechev, 2012), and there is a lack of studies relating to distribution channel s...

Isolation of Legionella pneumophila from hotels of Greece.

Science.gov (United States)

Alexiou, S D; Antoniadis, A; Papapaganagiotou, J; Stefanou, T

1989-03-01

Twenty water samples collected from 6 hotels situated in various areas of Greece were examined for the presence of Legionella pneumophila and Legionella-like organisms. Five of the six hotels included in this investigation were associated with cases of legionellosis. Legionella pneumophila serogroups 1 and 8 were isolated from four of six hotels, mainly from the hot water supply system. This is the first isolation and identification of L. pneumophila in Greece.

Kajian Eko Interior pada Hotel Budget di Balikpapan

OpenAIRE

Gani, Chelline Monica

2016-01-01

Ecological approach in the planning and building design requirements that should be met by the perpetrators of physical development. Hotel is one example of a physical building. Now, the hotel concept "budget" became a new phenomenon for the city of Aberdeen. According to the government regulation number PM.53 / HM.001 / mpek / 2013 article 2, the standard business hotel aims to provide protection, either for safety, health, comfort, safety and convenience and environmental preservation. This...

Business agglomeration in tourist districts and hotel performance

OpenAIRE

Marco-Lajara, Bartolomé; Claver Cortés, Enrique; Úbeda García, Mercedes

2014-01-01

Purpose – The present paper aims to analyze how the performance of hotels located on the Spanish Mediterranean coast (peninsular and Balearic) and Canary coast is affected by the degree of business agglomeration in tourist districts. If agglomeration affects hotels positively, then the externalities generated in tourist districts will be relevant when locating an establishment. Otherwise, the reason why hotels group together geographically would be more related to the suitability of beaches a...

Analisis Kualitas Layanan Hotel New Sany Rosa Bandung

OpenAIRE

Elisabeth, Elisabeth

2013-01-01

In this decade, hospitality is an industry that grows rapidly in Indonesia, notably inBandung. New Sany Rosa Hotel Bandung is among the most popular hotels. Fac-ing tough industry, transformation at this hotel was enforced. The new managementdelivered a change in customer satisfaction valuation, from suggestions or criticsto service quality. The objective is to identify if five dimensions of service qualityimpact the customer satisfaction and which dimension has most influence on cus-tomer sa...

Hak Pemegang Hak Guna Bangunan Untuk Membangun Hotel Dengan Merobohkan Bangunan Cagar Budaya (Studi Kasus Hotel Amaris Di Kota Yogyakarta)

OpenAIRE

Wd, I.P. Antama Wisnu

2017-01-01

The holder’s of Building Rights Title had the rights to built a hotel on the demolition of cultural heritage (study case in Amaris Hotel of Yogyakarta). This research aims to determine the rights of the holder’s Building Rights Title to built a hotel on the demolition of cultural heritage. In this legal writing, the researcher used normative legal research which focused on the positive legal norms consist of legislation. The type of data used include the primary legal materials, secondary ...

Bombay Hotel

International Development Research Centre (IDRC) Digital Library (Canada)

study looks at gender insecurity and violence against women in. Bombay Hotel, a locality of ... physical or psychological harm), overt conflict and its links to violence and different ... goons are involved in illicit activities such as operating alcohol and ... Women also mentioned that idle young men hang about the streetsides ...

AUTOMATED HOTEL CHECK-IN SERTA DAMPAKNYA PADA TENAGA KERJA LOKAL

Directory of Open Access Journals (Sweden)

Ni Gusti Nyoman Suci Murni

2017-10-01

Full Text Available The tourism sector is one of the most heavily influenced sectors of information technology. Hotels that are a component of tourism cannot be separated from these influences, especially in information services, room reservations, check-in / check-out service, and other services. With the sophistication of information technology, everyone can access any information, from anywhere; at a very cheap price even every country provides free facilities for that purpose. This study uses qualitative methods where the data source obtained by looking for some libraries related to self check-in. The results show that there are some differences that applied between the check-in manual and self check-in, and the impact caused by the application of self check-in. The positive impact of self check-in are speeding up the check-in process, saving payrolls, simplifying services, simplifying reporting, and saving time. While the negative impacts such as reducing employment in developing countries, reducing social communication / human touch, reducing the understanding of cross cultural understanding, allowing the occurrence of crime (cyber crime as well as very expensive initial cost.

A Woman Alone: The Depictions of Spinsters in Irish Women’s Short Stories

Directory of Open Access Journals (Sweden)

Ann Wan-lih Chang

2015-03-01

Full Text Available This paper focuses on the manner in which single women are represented in contemporary Irish women’s short stories.  Typically in these stories, such women are portrayed as a distinctive social group within a society in which a traditionally negative image of the spinster has been reinforced by a dominant social ideology which has as objective the exertion of social control over women.  Contemporary Irish female writers attempt to ridicule this problematic “single-woman phobia” by demonstrating that this phenomenon is actually the result of women’s “selflessness” rather than the “selfishness” associated with the spinster stereotype.  Irish women’s stories demonstrate also a fundamental unfairness inherent within Irish society in which women are compelled to sacrifice their own lives and needs for the benefit of others by assuming a surrogate mothering role as “social mothers”.  Ironically, this paradox acts as the main obstacle preventing Irish spinsters from fulfilling their roles as wives and biological mothers.  In response, Irish female writers de-demonise the witch-like spinster stereotypes by deconstructing through their narratives those paradoxical social norms which have actually nurtured and reinforced negative perceptions of the “single women” within Irish society.

40 CFR 30.18 - Hotel and motel fire safety.

Science.gov (United States)

2010-07-01

... 40 Protection of Environment 1 2010-07-01 2010-07-01 false Hotel and motel fire safety. 30.18... EDUCATION, HOSPITALS, AND OTHER NON-PROFIT ORGANIZATIONS Pre-Award Requirements § 30.18 Hotel and motel fire safety. The Hotel and Motel Fire Safety Act of 1990 (Public Law 101-391) establishes a number of fire...

Market segmentation and the changing budget hotel industry in urban South Africa

OpenAIRE

Market segmentation and the changing budget hotel industry in urban South Africa

2013-01-01

Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism ec...

Gastbeleving in hotels: van abstract naar concreet

NARCIS (Netherlands)

't Hekke, voor N. (Nadieh); Bos, A. (Anita); Jansen, B. (Bas); Klatt, C. (Christiaan); Kuipers, R. (Ruth); Marle, van R.S.F. (Rienk); Pijls, R. (Ruth); Schreiber, G.H. (Gerrit)

2012-01-01

Inzicht in hoe gasten hun hotelbezoek ervaren is belangrijk. Hotels zijn zich hiervan in toenemende mate bewust. Hotels meten regelmatig de tevredenheid van hun gasten. Maar hoe komt het dat gasten tevreden of niet tevreden zijn? Gastbeleving gaat over het ‘waarom’ achter deze

Development and application of a processing model for the Irish dairy industry.

Science.gov (United States)

Geary, U; Lopez-Villalobos, N; Garrick, D J; Shalloo, L

2010-11-01

A processing-sector model was developed that simulates (i) milk collection, (ii) standardization, and (iii) product manufacture. The model estimates the product yield, net milk value, and component values of milk based on milk quantity, composition, product portfolio, and product values. Product specifications of cheese, butter, skim and whole milk powders, liquid milk, and casein are met through milk separation followed by reconstitution in appropriate proportions. Excess cream or skim milk are used in other product manufacture. Volume-related costs, including milk collection, standardization, and processing costs, and product-related costs, including processing costs per tonne, packaging, storage, distribution, and marketing, are quantified. Operating costs, incurred irrespective of milk received and processing activities, are included in the model on a fixed-rate basis. The net milk value is estimated as sale value less total costs. The component values of fat and protein were estimated from net milk value using the marginal rate of technical substitution. Two product portfolio scenarios were examined: scenario 1 was representative of the Irish product mix in 2000, in which 27, 39, 13, and 21% of the milk pool was processed into cheese (€ 3,291.33/t), butter (€ 2,766.33/t), whole milk powder (€ 2,453.33/t), and skim milk powder (€ 2,017.00/t), respectively, and scenario 2 was representative of the 2008 product mix, in which 43, 30, 14, and 13% was processed into cheese, butter, whole milk powder, and skim milk powder, respectively, and sold at the same market prices. Within both scenarios 3 milk compositions were considered, which were representative of (i) typical Irish Holstein-Friesian, (ii) Jersey, and (iii) the New Zealand strain of Holstein-Friesian, each of which had differing milk constituents. The effect each milk composition had on product yield, processing costs, total revenue, component values of milk, and the net value of milk was examined

Urban tourism and the changing structure of the hotel economy in ...

African Journals Online (AJOL)

Common trends are observed in terms of the growth in number of new hotels, a churning of hotel stock, expansion in average hotel size, and most importantly a marked quality upgrading of hotel stock. Alongside these common trends, significant variations are observed between the four cities which reflect the different ...

Hotel business in Porto Alegre

Directory of Open Access Journals (Sweden)

Carla Schlieper Castilho

2007-11-01

Full Text Available This article intends to discuss the beginnings and evolution of hotel business in Porto Alegre City, relating the upsurge of these facilities with its historic context and locating them in time and space. This study identifies, classifies and discusses several types of lodging facilities settled between 1732 and 1940 and describes the particular characteristics of each one. This article also discusses the importance of selected hotels that became markers of the social and political history of the city.

Testing expected and perceived service quality in the hotel industry

Directory of Open Access Journals (Sweden)

Vujko Aleksandra

2015-01-01

Full Text Available Guest satisfaction is the key to retaining existing and attracting new guests. In order to reach this goal, managers in hotels have become aware of the fact that the quality stay is reflected in the unique experiences of the tourists in particular. Guest satisfaction with hotel services can be tested by various methods. In this study, we used a questionnaire technique, in which respondents were guests of the hotel 'Vojvodina', 'Novi Sad' and 'Park' in Novi Sad, then the guests of the hotel 'Vojvodina' and 'Gold Class' in Zrenjanin, as well as the guests of the hotel 'Brothers Sekulic' in Zlatibor. The respondents were asked to evaluate various aspects of the business environment, employees' attitude towards guests, taste and variety of food and beverages. Data are presented in tables with brief comments. Based on the analysis of dependent and independent variables, we concluded that the physical features of a hotel, as well as the guest-employee relationship, are primarily related to the personal experience. Guests were the least satisfied with the hotel bar. These pieces of information are crucial for the hotel enterprises and contribute to the advancement of business through the adjustment of the product to the needs of the customer.

Overview Smart Hotel di Indonesia yang Merupakan Trend Baru dalam Industri Perhotelan

Directory of Open Access Journals (Sweden)

Maria Pia Adiati

2011-11-01

Full Text Available Nowadays we can find out many taglines featuring the word Smart Hotel or Smart Traveler. Smart traveler is those who travel in a smart way. We called it smart because they choose the accomodation and the transportation wisely, in accordance with requirements and budget. Meanwhile Smart Hotel tagline comes up since there are many smart travelers who travel a lot to the cities around the world. Smart Hotels are hotels who try to accommodate the current market demands. The latest trend for the travelers is only a clean and comfort accommodation with affordable price but covers all the basic things needed for the travelers. Nowadays, travelers pass most of the time out of the hotel for doing business or either for visiting tourism objects. Typical smart hotels are hotels with 2 stars or 3 stars rating. Even though it is 2 or 3 star hotel, the service is as good as the higher ratings.Some of the hotel management or hotel group try to suite the demand by releasing 2 star or 3 star brand. And in the future, the 2 star or 3 star hotel is the hotel who will rapidly grow and take the majority market since the price is affordable and suites the budget. 

Radioactivity Monitoring of the Irish Environment 2006

International Nuclear Information System (INIS)

Smith, V.; Dowdall, A; Fegan, M.; Hayden, E.; Kelleher, K.; Long, S.; McEvoy, I.; Somerville, S.; Wong, J.; Pollard, D.

2007-10-01

This report presents the results of the environmental radioactivity monitoring programme carried out by the Radiological Protection Institute of Ireland (RPII) in 2006. This programme aims to assess the exposure of the Irish population to artificial radioactivity in the environment, to review the temporal and geographical distribution of contaminating radionuclides and to maintain systems and procedures which would allow a rapid assessment of environmental contamination to be made in the event of a radiological emergency. Radioactivity is present in the environment due to natural processes, the testing of nuclear weapons in the atmosphere, past nuclear accidents such as that at Chernobyl in Ukraine and the routine discharge of radionuclides from nuclear installations. Liquid discharges from the British Nuclear Group reprocessing plant at Sellafield in Cumbria in the north-west of England, which are licensed by the UK Environment Agency, continue to be the dominant source of artificial radioactivity in the Irish marine environment. The key elements of the monitoring programme implemented by the RPII in 2006 included; assessment of ambient radioactivity based on measurements of radioactivity in air and of external gamma dose rate at permanent monitoring stations located throughout the country; assessment of levels of radioactivity in drinking water; assessment of levels of radioactivity in foodstuffs based on measurements of total diet, milk and various ingredients; assessment of levels of radioactivity in the Irish marine environment based on sampling and measurement of seawater, sediment, seaweed, fish and shellfish. The RPII monitored airborne radioactivity at ten stations located throughout the country. One of these stations is equipped with a high volume sampler, which allows concentrations of caesium-137 to be measured; another is equipped to detect the presence of the gas krypton-85. This gas is released into the environment primarily as a result of the

APLIKASI PENGOLAHAN GAJI KARYAWAN PADA KARLITA INTERNATIONAL HOTEL

Directory of Open Access Journals (Sweden)

Adi Siswanto

2016-03-01

Full Text Available Dewasa ini perkembangan dan kemajuan teknologi informasi berkembang pesat. Sistem aplikasidiberbagai bidang merupakan suatu keharusan bagi suatu instansi/perusahaan untuk memanfaatkaninformasi sebagai basis administrasi dan pengolahan data. Karlita International Hotel Kota Tegalmerupakan suatu perusahaan yang bertugasmenyediakan informasi reservasi sewa kamar hotel. KarlitaInternational Hotel memiliki sebuah sistem informasi data pegawai beserta penggajiannya yaitudengan menggunakan Microsoft Excel, akan tetapi sistem tersebut masih jauh dari efisien dan efektif.Menurut Jogiyanto (2001: 12 aplikasi merupakan penerapan, menyimpan sesuatu hal, data,permasalahan yang ada sehingga berubah menjadi sesuatu bentuk yang baru tanpa menghilangkannilai-nilai dasar dari hal data,permasalahan, pekerjaan itu sendiri. Aplikasi Pengolahan Gaji KaryawanPada Karlita International Hotel dapat dibuat sehingga dapat mempermudah dan mempercepat dalammengolah gaji karyawan.Kata kunci: Penggajian, Aplikasi, Borland Delphi

STRATEGIC APPROACHES OF INTERNATIONAL HOTEL CHAINS TO ENTER ON THE ROMANIAN MARKET

OpenAIRE

Cosma Smaranda; Fleseriu Cristina

2012-01-01

On the Romanian market 23,9% of all accommodation structures are hotels. Among these 4% are belonging to international hotel chains which is a very small percentage. Almost all international hotel chains realized the potential of the market and that is why they intend to increase the number of hotels opened in Romania. Hotel chains attempt to control and dominate the market as result of an extremely dynamic and complex environment. The decision made by a hotel company to carry out its activit...

Digital marketing strategies, online reviews and hotel performance

OpenAIRE

Pelsmacker, De, Patrick; Tilburgh, van, Sophie; Holthof, Christian

2018-01-01

Abstract: We investigate to what extent digital marketing strategies (such as having a digital marketing plan, responsiveness to guest reviews, and monitoring and tracking online review information) influence hotel room occupancy and RevPar directly, and indirectly through the mediating effect of the volume and valence of online reviews they lead to, and to what extent this mechanism is different for different types of hotels in terms of star rating and independent versus chain hotels. The re...

The influence of TripAdvisor portal on hotel bussines in Serbia

Directory of Open Access Journals (Sweden)

Čačić Krunoslav

2013-01-01

Full Text Available Numerous researches have shown the existence of influence of specialized Web 2.0 portals on hotel business. One of most famous portals of that kind is TripAdvisor. The goal of this work is to determine the degree and mode of representation of hotels in Serbia on TripAdvisor portal. The results of the conducted research show that in past years the number of hotels from Serbia represented on this portal has increased significantly. At the end of 2012 there have been registered 3.288 comments which evaluated the service quality of 165 hotels from Serbia. The average vote, on five-degree scale, calculated at the level of all represented hotels at the end of 2012 was 3,92. Considering that Belgrade represents the primarily business, administrative and touristic center of Serbia, on the Belgrade's hotels specimen there has been analyzed the connection between business performances of hotels expressed through indicator TREVPAR and their image on TripAdvisor expressed through average vote determined based on user's comments, as well as in relation with TripAdvisor Popularity Index (TPI. The results show the high degree of correlation between analyzed features on the specimen of Belgrade's hotels, in range of hotels of second (4* and third category (3*. Having in mind the results of conducted research it is obvious that the hotels managers from Serbia should adopt and implement the corresponding procedures of monitoring and adequate reactions on contents on TripAdvisor, considering their influence on behavior of modern consumer in hotels.

POSSIBILITIES OF FINANCIAL SUPPORT TO SMALL AND MEDIUM HOTEL COMPANIES IN SERBIA

Directory of Open Access Journals (Sweden)

Dragoljub Barjaktarovic

2010-06-01

Full Text Available Abstract:Small and medium hotel companies in the majority of developed tourist countries have dominant role in hotel industry. The same situation is with Serbia. An important precondition for successful business of a hotel is accepting and applying basic pillars of marketing concept i.e. satisfying needs and expectations of guests inorder to achieve profit. Small hotel companies have specific problems in their daily business. Top priority in management and surviving of hotels is cash, because fixed costs are very dominant so hotels earmark more resources for them than for marketing. This means higher engagement and involvement of the state in furtherdevelopment of small and medium hotel companies in Serbia. The state should provide favourable subsidized credit lines for small and medium hotel companies in Serbia, through appropriate support programmes.

Irish Baking Book

OpenAIRE

Ross, Ruth Isabel

1995-01-01

Published by Gill & Macmillan, Goldenbridge, Dublin 8 in 1995 at a cost of £4.99 Irish pounds.Editorial consultant Roberta Reeners, Illustrations by Tom Brady, Design and print origination by Identikit Design Consultants Dublin, index compiled by Helen Litton, printed by the Guernsey Press Ltd. 98p., 19cm., paperback. Access the publisher's website here http://arrow.dit.ie/irckbooks/1006/thumbnail.jpg

Hotel chains: survival strategies for a dynamic future

Directory of Open Access Journals (Sweden)

Brendan Richard

2017-04-01

Full Text Available Purpose – The purpose of this paper is to better understand the future of hotel chains by exploring the evolving expectations of guests, potential innovations, emerging opportunities, and likely future scenarios. Design/methodology/approach – A literature review consisting of current events, industry reports, and recent trends is utilized to summarize and categorize the challenges and opportunities facing hotel chains. Findings – The future of hotel chains will be driven by the convergence of an increasingly competitive landscape, along with a diverse evolving customer base seeking out unique and individualized experiences. In order to survive in the future hotel chains will have to: listen to and learn from guests incorporating big data insights, go beyond segments to provide personalized services, continuously develop the brand through signature experiences, utilize collaboration and open innovation to maintain an edge in technology and service, and through total revenue management generate ancillary revenues and maximize guest spend. Originality/value – This paper provides a comprehensive set of recommendations to hotel chains highlighting opportunities related to: financing, revenue generation, personalization, and co-creation.

Minority Language Advertising: A Profile of Two Irish-Language Newspapers

Science.gov (United States)

Kelly-Holmes, Helen; Atkinson, David

2007-01-01

This paper investigates the Irish-language adscape through an analysis of the profile of two Irish-language newspapers, "Foinse," published in the Republic of Ireland, and "La," published in Northern Ireland. The advertising in both papers is analysed in terms of products and services advertised, advertisers represented and…

Empowerment Perceptions of Employees in Hotel Enterprises

Directory of Open Access Journals (Sweden)

Şenol ÇAVUŞ

2015-12-01

Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II” and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub-dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position.

Empowerment Perceptions of Employees in Hotel Enterprises

Directory of Open Access Journals (Sweden)

Şenol Çavuş

2015-12-01

Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II”and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub- dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position

Understanding Work-Family Spillover in Hotel Managers

Science.gov (United States)

Lawson, Katie M.; Davis, Kelly D.; Crouter, Ann C.; O’Neill, John W.

2013-01-01

The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life circumstances (gender, parental status, age, decision-making latitude at work). Second, we investigated which work conditions (hours worked per week, organizational time expectations, emotional labor, and permeable boundaries) predicted more work-family spillover. Women, employees without children at home, and younger adults experienced the highest levels of negative work-family spillover. Work conditions, particularly organizational time expectations, put HMs at risk for experiencing more negative and less positive work-family spillover. The results provide evidence that modifying certain work conditions in the hotel industry may be helpful in improving the quality of HMs’ jobs and retention. PMID:23888092

Understanding Work-Family Spillover in Hotel Managers.

Science.gov (United States)

Lawson, Katie M; Davis, Kelly D; Crouter, Ann C; O'Neill, John W

2013-06-01

The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life circumstances (gender, parental status, age, decision-making latitude at work). Second, we investigated which work conditions (hours worked per week, organizational time expectations, emotional labor, and permeable boundaries) predicted more work-family spillover. Women, employees without children at home, and younger adults experienced the highest levels of negative work-family spillover. Work conditions, particularly organizational time expectations, put HMs at risk for experiencing more negative and less positive work-family spillover. The results provide evidence that modifying certain work conditions in the hotel industry may be helpful in improving the quality of HMs' jobs and retention.

The collected economics articles of Harold Hotelling

CERN Document Server

1990-01-01

In 1985 I first began my research on the life and work of Harold Hotel­ ling. That year, Harold Hotelling's widow had donated the collection of his private p:;tpers, correspondence and manuscripts to the Butler Library, Columbia University. This is a most appropriate place for them to reside, in that Hotelling's most productive period as an active researcher in eco­ nomics and statistics coincides with the years when he was Professor of Mathematical Economics at Columbia (1931-1946). The Hotelling Collection comprises some 13,000 separate items and contains numerous unpublished letters and manuscripts of great importance to historians of economics and statistics. In the course of the following year I was able, with the generous financial assistance of the Nuffield Foundation, the Economic and Social Research Council, the British Academy and the University of Durham, to spend six weeks over the Easter period working on the collection. I returned to New York in September 1986 while on sabbatical leave from th...

How to Improve the Business Achievement of Seven Stars Hotel in Nanchang

OpenAIRE

Zheng, Jingchen

2011-01-01

Nowadays in the hotel industry there exists a fierce market competition by the rapid development of China’s economy. China’s hotel industry has used a planned economy hostel mode in the past, however, the mode has changed into a star formation hotel. There are more and more luxurious and comfortable four or five star standard hotels than before. This kind of hotel is a suitable selection for the business people, tourists and any other groups. Seven Stars Hotel is a four- star standard busine...

BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

OpenAIRE

Ivica Batinić

2014-01-01

By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because ...

Boutique Hotel Di Manado. Superimpose Architecture

OpenAIRE

Pulu, Astrid A; Makainas, Idradjaja; Erdiono, Deddy

2017-01-01

Penyediaan jasa akomodasi yang memadai menjadi salah satu sarana pendukung kelancaran pariwisata suatu daerah. Bagi kota Manado dengan objek pariwisata yang mampu mencuri perhatian wisatawan domestik maupun mancanegara, hal ini merupakan sesuatu yang sangat penting. Berbagai hotel beserta klasifikasinya pun sudah banyak bermunculan. Namun melihat perkembangan minat wisatawan terhadap properti yang unik dan terasa berbeda semakin meningkat, maka kehadiran boutique hotel sangat dibutuhkan mengi...

76 FR 33967 - Irish Potatoes Grown in Southeastern States; Suspension of Marketing Order Provisions

Science.gov (United States)

2011-06-10

... IR] Irish Potatoes Grown in Southeastern States; Suspension of Marketing Order Provisions AGENCY... suspends the marketing order for Irish potatoes grown in Southeastern states (order), and the rules and regulations implemented thereunder, through March 1, 2014. The order regulates the handling of Irish potatoes...

Peran Citra Hotel dan Kepuasan Pelanggan dalam Memediasi Pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan pada Hotel Melati di Kawasan Wisata Kuta

OpenAIRE

Wardana, I Made; Rahyuda, I Ketut; Uttami, Ni Ketut Rahayu Laksmi

2014-01-01

The rapid development of hotel industry in Bali is very competitive, particularly on the growth of budget hotels in Kuta Tourism Area which has increased in significant amount. The key to maintain competitive advantage in the competitive environment lies in how to deliver service quality in order to achieve customer loyalty. The effect of service quality to customer loyalty increases with the role of image and customer satisfaction. This study was conducted in budget hotels in Kuta Tourism Ar...

The application of security provisions in accommodation facility – hotel

OpenAIRE

Rotbauer, Josef

2010-01-01

This thesis treats of security provisions, which hotels are using to protect health and property of accommodated persons. In the opening part is caught the progress of attendance and capacities of hotels in the Czech republic during a specific time period. The next chapter focuses on possible threats, which are imminent to hotels during the operation. The third part of the thesis solves particular methods of application of security provisions, these are verified in two concrete hotels in the ...

PENERAPAN HYGIENE DAN SANITASI DI PASTRY HOTEL HILTON BANDUNG

Directory of Open Access Journals (Sweden)

Verena Widya Pertiwi

2016-05-01

Full Text Available Abstract - Application of hygiene and sanitation in Hilton Hotel Bandung is important thing to note in the process of implementation. This is done to prevent food contamination of food that cab be caused by several factors such as, human, work area, kitchen utensil, material strorage systems and product. Because of this determination of standarts personal hygiene, area and utensil must be done correcly so that each product is safe for consumption. Authors on the basis of these issues are very keen to examine and make a final project with the title “application of hygiene and sanitation in the Hilton Hotel Bandung”. Research carried out by several methode of observation, interview and the latter is the study of documents. The research was conducted at the Hilton Hotel Bandung, for 6 months. The study was conducted as one of the requiremants for the final session of college exams Bina Sarana Informatika university Bandung. Based on the result of research and discussion conducted, authors concluded that the presence of load application staandard of hygiene and sanitation in hotel can improve the standard of health, hygiene and quality of a product when it is done in accordance with existing procedures. Key word : Hygiene and sanitation pastry hotel. Abstraksi - Penerapan hygiene dan sanitasi di Hotel Hilton Bandung merupakan upaya penting yang harus diperhatikan dalam proses pelaksanannya. Hal ini dilakukan untuk mencegah terjadinya kontaminasi makanan yang dapat disebabkan oleh beberapa faktor seperti manusia, area kerja, peralatan, sistem penyimpanan bahan dan produk. Penentuan standar kebersihan personal, area kerja maupun peralatan harus dilakukan dengan tepat dan benar agar setiap produk yang dihasilkan oleh bagian pastry hotel aman untuk dikonsumsi. Atas dasar persoalan di atas penulis sangat tertarik untuk menelitinya dan membuat tugas akhir dengan judul “ Penerapan Hygiene dan Sanitasi di Hotel Hilton Bandung ”. Metode penelitian

STRATEGIC APPROACHES OF INTERNATIONAL HOTEL CHAINS TO ENTER ON THE ROMANIAN MARKET

Directory of Open Access Journals (Sweden)

Cosma Smaranda

2012-07-01

Full Text Available On the Romanian market 23,9% of all accommodation structures are hotels. Among these 4% are belonging to international hotel chains which is a very small percentage. Almost all international hotel chains realized the potential of the market and that is why they intend to increase the number of hotels opened in Romania. Hotel chains attempt to control and dominate the market as result of an extremely dynamic and complex environment. The decision made by a hotel company to carry out its activity in a foreign country and the way to enter into the market can be motivated by many reasons. The paper analysis the presence of international hotel chains on the Romanian hospitality market and the strategies used to enter on the Romanian market compared with the global strategies. The paper used the comparison method to highlight different entry strategies used by international hotel chains when entering a foreign market. For data collection, the main method used was the observation of annual statistical reports with the support of international hotel chains. The first international hotel chain that came in Romania was InterContinental in 1971, but the majority entered on the Romanian market after 2000. In 2012 other chains announced the intension to penetrate this market. The study identifies strategies for penetrating the Romanian market by international hotel chains. The preferred penetration strategy on the Romanian market is management contract followed by franchise. Not least are highlighted comparative aspects of internationalization decisions taken by the chains in the world and in Romania, analyzing whether in Romania are predominantly used the same strategy as in most other countries or some specific strategies. International hotel companies want to entre on the Romanian market because they consider that in this area is need for hotels which belong to the luxury segment but also hotels that belong to the economy segment.

Obtenção da voz do consumidor: estudo de caso em um hotel ecológico Obtaining the voice of customer: a case study in an ecological hotel

Directory of Open Access Journals (Sweden)

Augusto de Toledo Cruz Junior

2003-01-01

Full Text Available Selecionar as métricas adequadas para compreender e monitorar a satisfação dos clientes é decisivo para que a empresa oriente suas ações e decisões de melhoria na busca do atendimento destas necessidades, em especial no setor de serviços, em que a retenção dos clientes é uma fonte de vantagem competitiva. Neste artigo apresenta-se uma proposta de aferição da satisfação do cliente para o setor de serviços. A pesquisa foi desenvolvida através da abordagem metodológica de estudo de caso, realizado num Hotel Ecológico, no qual é introduzida uma classificação para as características de qualidade críticas, bem como o uso do AHP (Analytic Hierarchy Process como ferramenta de priorização das métricas no modelo proposto. Neste trabalho, propõe-se um instrumento de obtenção da voz do consumidor e uma aplicação piloto.The selection of appropriate metrics to better understand the customer needs is critical. These customer needs should be the driver of company decisions in order to achieve a competitive advantage especially on service sector. This paper presents a customer satisfaction metric system to be used in the service sector. This research was developed through the case study methodology performed in an Ecological Hotel. A ranking of critical characteristics was obtained through the AHP method (Analytical Hierarchic Process. This work is directed toward a proposal of a voice of customer tool and pilot application.

Comparison in maternal body composition between Caucasian Irish and Indian women.

Science.gov (United States)

Farah, N; Murphy, M; Ramphul, M; O'Connor, N; Kennelly, M M; Turner, M J

2011-08-01

The use of body mass index (BMI) for the diagnosis of obesity has limitations, especially when comparing ethnic groups with different body proportions. The aim of this prospective study was to compare maternal body composition in early pregnancy between Caucasian Irish and Indian women. A total of 81 Indian women and 81 Irish Caucasian women were matched for age, parity and BMI. Maternal weight and height were measured, and body composition analysed using bioelectrical impedance. The Irish women were taller and weighed more than the Indian women (pIndian women had a higher total body fat percentage, visceral fat level and high fat percentage than the Irish women (p=0.024, 0.001 and 0.001, respectively). Our findings suggest that lower BMI cut-offs should be used for screening for gestational diabetes mellitus in Indian women attending our antenatal services.

Internationalization strategy of Altis Hotels to Madrid, Spain

OpenAIRE

Nunes, Joana Raquel Augusto

2013-01-01

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics Altis Hotels Group is a successful family owned hotel group that holds a portfolio of several hotels in Lisbon, Portugal. Despite the success in the Portuguese market, aspects 3 such as the current economic crisis led Altis to consider the option of internationalizing and exploring opportunities in new markets. Initially, the company’s co...

Travel Experience in hotels for the MICE Industry

OpenAIRE

Gurkina, Anastasija

2013-01-01

The following report is a research-oriented bachelor thesis that investigates the travel experience in the business oriented concentrated in MICE Industry. The objective of this thesis was to assess and measure the level of satisfaction of the MICE travellers in hotels, as well as to find out what are the services and aspects of the hotel that influences the most on the travel experience. The MICE travellers due to the purposes of their visit require specific services from the hotel t...

Host Students' Perspectives of Intercultural Contact in an Irish University

Science.gov (United States)

Dunne, Ciaran

2009-01-01

Given the increasing numbers of international students in Ireland and the lack of attention afforded to host culture students in existing research on intercultural relations in higher education, a grounded theory study was conducted in an Irish university exploring host (Irish) students' perspectives on intercultural contact. The study focused on…

Researching Connection between Service Orientation and Work Satisfaction: A Study of Hotel Employees (Novi Sad, Serbia

Directory of Open Access Journals (Sweden)

Marko D. Petrović

2012-10-01

Full Text Available In recent years, researches of service industry put in the centre of many papers the phenomena of the relation between service orientation and work (job satisfaction of the employees in the service sector. It have been analyzed many factors that affect the quality of hotel services and opportunities to improve service processes. One of the most important factor of service quality in the hospitality industry is service orientation of employees. On the other side, if the employees are satisfied with the work they are motivated to satisfy customer needs. The purpose of the paper is to study connections and differences among the hotel employees in service orientation and work satisfaction. To determine these issues, we used service orientation scale, developed by Dienhart, Gregoire, Downey and Knight (1992 and work satisfaction scale developed by Lytle (1994. We expected three factor solution for service orientation scale and uni-factor solution for work satisfaction. The results will be discussed and some practical recommendations will be given.

Improved age constraints for the retreat of the Irish Sea Ice Stream

Science.gov (United States)

Smedley, Rachel; Chiverrell, Richard; Duller, Geoff; Scourse, James; Small, David; Fabel, Derek; Burke, Matthew; Clarke, Chris; McCarroll, Danny; McCarron, Stephen; O'Cofaigh, Colm; Roberts, David

2016-04-01

BRITICE-CHRONO is a large (> 45 researchers) consortium project working to provide an extensive geochronological dataset constraining the rate of retreat of a number of ice streams of the British-Irish Ice Sheet following the Last Glacial Maximum. When complete, the large empirical dataset produced by BRITICE-CHRONO will be integrated into model simulations to better understand the behaviour of the British-Irish Ice Sheet in response to past climate change, and provide an analogue for contemporary ice sheets. A major feature of the British-Irish Ice Sheet was the dynamic Irish Sea Ice Stream, which drained a large proportion of the ice sheet and extended to the proposed southern limit of glaciation upon the Isles of Scilly (Scourse, 1991). This study will focus on a large suite of terrestrial samples that were collected along a transect of the Irish Sea basin, covering the line of ice retreat from the Isles of Scilly (50°N) in the south, to the Isle of Man (54°N) in the north; a distance of 500 km. Ages are determined for both the eastern and western margins of the Irish Sea using single-grain luminescence dating (39 samples) and terrestrial cosmogenic nuclide dating (10 samples). A Bayesian sequence model is then used in combination with the prior information determined for deglaciation to integrate the geochronological datasets, and assess retreat rates for the Irish Sea Ice Stream. Scourse, J.D., 1991. Late Pleistocene stratigraphy and palaeobotany of the Isles of Scilly. Philosophical Transactions of the Royal Society of London B334, 405 - 448.

GLOBALIZATION IN TOURISM SECTOR

Directory of Open Access Journals (Sweden)

Mariana LUPAN

2007-06-01

Full Text Available The paper points to recent developments in the tourism sector and highlights the leading factors of the internationalization of tourists travel and of tourism services, including information technologies, as well as the internationalization of hotel and tourism enterprises. Without neglecting the huge subsector of small and medium-sized enterprises, it describes typical features related to the composition of the labour force and to working conditions. It raises questions concerning the difficulties faced by the sector in attracting and retaining skilled workers in enhancing the skills of newcomers to the labour market in order to stabilize the sector’s labour force, while increasing the productivity of enterprises and the quality of services. Particular emphasis is put on new forms of management entailing new skills requirements, with a general tendency towards increased worker responsibility in an environment of flat hierarchies, multiskilling and teamwork.

EVALUATION OF HOTEL SERVICE-PERFORMANCE PROCESS IN BULGARIA

Directory of Open Access Journals (Sweden)

Georgina Lukanova

2010-06-01

Full Text Available The paper analyses the hotel service-performance process in Bulgarian hotels, which is based on the results of the research about tourists’ opinion on basic moments in service process. One of the most important characteristics of hotel industry is the leading role of the human factor in service-performance process. It cannot be accomplished without the participation of the customer and without the participation of the staff.This makes the evaluation of service process strongly subjective. Because of this, customer needs satisfaction is a big challenge for the hotel management. Under the present conditions of an increased competition, satisfying customers means offering service-performance process, which not only meets, but also exceeds guests’expectations. This can be achieved by a preliminary study of their requirements and expectations.

Measures to improve the quality of hotel services

Directory of Open Access Journals (Sweden)

Anca MADAR

2017-07-01

Full Text Available This article aims to exemplify how, starting from the evaluation of customer satisfaction on service quality, the hotel units’ management, can apply different measures and strategies to improve it. To achieve the target, a marketing research survey is conducted based on a sample of 120 customers of Hotel „Kronwell” at the end of 2013. After analysing customer’ responses a series of measures have been taken to improve the quality of services offered by this hotel, then at the end of 2015 a new research was achieved, based on the same questionnaire. The results of this research highlight the increasing of customer satisfaction as a result of improving the quality of hotel services, supported by growth in net profit, turnover and decrease of employees’ number.

Radioactivity monitoring of the Irish marine environment 1998 and 1999

International Nuclear Information System (INIS)

Ryan, T.P.; Long, S.; Dowdall, A.; Hayden, E.; Smith, V.; Fegan, M.; Sequeira, S.; Pollard, D.; Cunningham, J.D.

2000-09-01

The safety of the food chain and the protection of the environment are prime concerns of the Irish public. This report presents the results of the marine radioactivity monitoring programme carried out by the Radiological Protection Institute of Ireland (RPII) during 1998 and 1999. The primary objective of the programme is to assess the exposure of the Irish population resulting from radioactive contamination of the Irish marine environment and to estimate the risks to health from this exposure. Discharged radioactive waste from the British Nuclear Fuels plc (BNFL) reprocessing plant at Sellafield continues to be the dominant source of this contamination. In particular, the remobilisation from sediments of historic discharges makes an important contribution to the levels of radioactivity in the seawater of the western Irish Sea. Approximately 300 samples of fish, shellfish, seaweed, seawater and sediment were collected in 1998 and again in 1999. Both the Marine Institute and the Department of the Marine and Natural Resources assisted the Institute with this sampling. The samples were analysed for a range of contaminating radionuclides at the Institute's radio-analytical laboratory. The results show that the radionuclide of greatest dosimetric significance continues to be caesium-137. The activity concentration of this radionuclide in the Irish marine environment has remained relatively stable since the mid 1990s but at a lower level than that observed during the previous two decades. Along the Irish coastline the highest activity concentrations observed are in the north-east. Since 1994 the commissioning and operation of new facilities at Sellafield have resulted in an increase in the discharges of technetium-99 to the Irish Sea. This has been reflected in an increase in the activity concentrations of this radionuclide at all east coast sampling sites between 1994 and 1999. However, the low radiotoxicity of technetium-99 means that it is generally of lesser