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Sample records for hotel toronto ontario

  1. Annual report 1993 (Ontario Hydro, Toronto)

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    1994-12-31

    Ontario Hydro`s prime objective is to supply the people of Ontario with electricity at cost while maintaining high standards of safety and service. The annual report presents energy efficiency and competitiveness, operations in review, the environmental performance of the Corporation, the future, and choices for a sustainable future. A financial review and analysis is also provided, along with an auditor`s report and financial statements.

  2. Cycling to high school in Toronto, Ontario, Canada: Exploration of school travel patterns and attitudes by gender

    NARCIS (Netherlands)

    Wittmann, K.; Savan, B.; Ledsham, T.; Liu, G.; Lay, J.

    2015-01-01

    This study surveyed attitudes, behaviors, social norms, and perceived control among the populations of students at three high schools in downtown Toronto, Ontario, Canada. The results showed a pattern of hesitancy to cycle on the part of female high school students compared with their male

  3. UNMIX Methods Applied to Characterize Sources of Volatile Organic Compounds in Toronto, Ontario

    Directory of Open Access Journals (Sweden)

    Eugeniusz Porada

    2016-06-01

    Full Text Available UNMIX, a sensor modeling routine from the U.S. Environmental Protection Agency (EPA, was used to model volatile organic compound (VOC receptors in four urban sites in Toronto, Ontario. VOC ambient concentration data acquired in 2000–2009 for 175 VOC species in four air quality monitoring stations were analyzed. UNMIX, by performing multiple modeling attempts upon varying VOC menus—while rejecting the results that were not reliable—allowed for discriminating sources by their most consistent chemical characteristics. The method assessed occurrences of VOCs in sources typical of the urban environment (traffic, evaporative emissions of fuels, banks of fugitive inert gases, industrial point sources (plastic-, polymer-, and metalworking manufactures, and in secondary sources (releases from water, sediments, and contaminated urban soil. The remote sensing and robust modeling used here produces chemical profiles of putative VOC sources that, if combined with known environmental fates of VOCs, can be used to assign physical sources’ shares of VOCs emissions into the atmosphere. This in turn provides a means of assessing the impact of environmental policies on one hand, and industrial activities on the other hand, on VOC air pollution.

  4. Aboriginal Knowledge Infusion in Initial Teacher Education at the Ontario Institute for Studies in Education at the University of Toronto

    Directory of Open Access Journals (Sweden)

    Angela Mashford-Pringle

    2013-11-01

    Full Text Available Knowledge of the Aboriginal socio-political history in Canada has historically been excluded from public education. In Ontario, public school children learn about Aboriginal people at specific times in the curriculum. However, teachers frequently only teach the bare essentials about Aboriginal people in Canada because they do not have adequate knowledge or feel that they lack the ability to teach about this subject. The Ontario Institute of Studies in Education at the University of Toronto has implemented the Deepening Knowledge Project to provide teacher candidates with an increased awareness and knowledge about Aboriginal history, culture, and worldview for their future teaching careers. This article will provide insight into the project and the curriculum developed for working with teacher candidates.

  5. Reading the Urban Landscape: The Case of a Campus Tour at York University, Toronto, Ontario, Canada

    Science.gov (United States)

    Bardekjian, Adrina; Classens, Michael; Sandberg, L. Anders

    2012-01-01

    This paper presents a campus tour assignment in a first-year undergraduate environmental studies course at York University, Toronto, Canada. As a pedagogical tool, the assignment enables students to interrogate the dominant narratives of a university's immediate physical spaces and to apply broader theoretical and practical concepts to their…

  6. Active tuberculosis among homeless persons, Toronto, Ontario, Canada, 1998-2007.

    Science.gov (United States)

    Khan, Kamran; Rea, Elizabeth; McDermaid, Cameron; Stuart, Rebecca; Chambers, Catharine; Wang, Jun; Chan, Angie; Gardam, Michael; Jamieson, Frances; Yang, Jae; Hwang, Stephen W

    2011-03-01

    While tuberculosis (TB) in Canadian cities is increasingly affecting foreign-born persons, homeless persons remain at high risk. To assess trends in TB, we studied all homeless persons in Toronto who had a diagnosis of active TB during 1998-2007. We compared Canada-born and foreign-born homeless persons and assessed changes over time. We identified 91 homeless persons with active TB; they typically had highly contagious, advanced disease, and 19% died within 12 months of diagnosis. The proportion of homeless persons who were foreign-born increased from 24% in 1998-2002 to 39% in 2003-2007. Among foreign-born homeless persons with TB, 56% of infections were caused by strains not known to circulate among homeless persons in Toronto. Only 2% of infections were resistant to first-line TB medications. The rise in foreign-born homeless persons with TB strains likely acquired overseas suggests that the risk for drug-resistant strains entering the homeless shelter system may be escalating.

  7. Culture-positive Pediatric Tuberculosis in Toronto, Ontario: Sources of Infection and Relationship of Birthplace and Mycobacterial Lineage to Phenotype.

    Science.gov (United States)

    Rayment, Jonathan H; Guthrie, Jennifer L; Lam, Karen; Whelan, Michael; Lee, Brenda; Jamieson, Frances B; Kitai, Ian

    2016-01-01

    Few data relate Mycobacterium tuberculosis (Mtb) lineage and disease phenotype in the pediatric population or examine the contribution of travel to the tuberculosis (TB)-endemic country in North America. We examined clinical, demographic and Mtb genotype data from patients with TB who were treated in Toronto between 2002 and 2012. Consecutive Mtb culture-positive, pediatric patients were included. Clinical data were collected from a prospectively populated clinical database. Mtb case isolate genotypes were identified using Mycobacterial Interspersed Repetitive Units-Variable Number Tandem Repeat (MIRU-VNTR) and spoligotyping and were categorized into phylogeographic lineages for analysis. The 77 patients included 30.4% of all culture-positive pediatric TB cases in Ontario from 2002 to 2012. Seventy-six (99%) patients were first or second generation Canadians. Foreign-born patients were more likely to have extrathoracic disease [odds ratios (OR) = 3.0; 95% confidence interval (CI): 1.04-8.71; P < 0.05] and less likely to have a genotype match in the Public Health Ontario Laboratories database [OR = 0.32 (95% CI: 0.11-0.90); P < 0.05] than Canadian-born patients. For those without a known TB contact, Canadian-born patients were more likely to have travelled to a TB-endemic country [OR = 13.0 (95% CI: 2.5-78.5); P < 0.001]. Extrathoracic disease was less likely in patients infected with the East Asian Mtb lineage [OR = 0.1 (95% CI: 0.01-0.9); P < 0.05] and more likely in those infected with the Indo-Oceanic Mtb lineage [OR = 5.4 (95% CI: 1.5-19.2); P < 0.05]. Travel to TB-endemic countries likely plays an important part in the etiology of pediatric TB infection and disease, especially in Canadian-born children. Mtb lineage seems to contribute to disease phenotype in children as it has been described in adults.

  8. [A comparative study of primary care health promotion practices in Florianópolis, Santa Catarina State, Brazil, and Toronto, Ontario, Canada].

    Science.gov (United States)

    Heidemann, Ivonete Teresinha Schulter Buss; Cypriano, Camilla da Costa; Gastaldo, Denise; Jackson, Suzanne; Rocha, Carolina Gabriele; Fagundes, Eloi

    2018-01-01

    The study aimed to compare the experiences with the organization of universal public healthcare systems in relation to health promotion in primary care units in Florianópolis, Santa Catarina State, Brazil, and Toronto, Ontario, Canada. This was a descriptive exploratory study with a qualitative approach in primary care units. Data were collected with semi-structured interviews containing questions on health promotion practices, with 25 health professionals in Florianópolis and 10 in Toronto. The data were discussed using thematic analysis, identifying the practices, difficulties, and facilities in health promotion. In the two cities, 60% of health professionals and health administrators had not received any specific knowledge on health promotion during their training. As for health promotion skills, health professionals in Toronto identified them with autonomy and social determinants, while in Florianópolis they were related to health education and community participation. In both cities, health promotion practices are targeted to individual and collective activities. The motivation to act comes from interdisciplinarity and the demands raised by the population. Health promotion is a relevant form of care and stimulus for individual and community autonomy, in light of social determinants. Such practices aim at comprehensive health for the community, but there are limits in the teams that still conduct disease-centered activities. Resources are limited, requiring inter-sector actions to improve quality of life. Healthcare centers on the hegemonic model, and progress is needed to achieve a positive approach to health and social determinants.

  9. Hotel

    OpenAIRE

    Koudelová, Kateřina

    2018-01-01

    Záměrem diplomové práce je návrh hotelu ve městě Žďár nad Sázavou. Hotel je navržen pro 36 hostů. Budova je částečně podsklepená a složená ze tří částí. Tyto části mají jedno, dvě a pět nadzemních podlaží. Nosný systém je skeletový rámový s nosnými sloupy a průvlaky. Střecha je plochá. Součástí návrhu je tepelně technické posouzení a požárně bezpečnostní posouzení. The aim of the diploma thesis is design a hotel in Žďár nad Sázavou. The hotel is designed for 36 guests. The building is with...

  10. Proceedings of the 2009 Annual Meeting of the Canadian Mathematics Education Study Group = Actes de la Rencontre Annuelle 2009 du Groupe Canadien d'Etude en Didactique des Mathematiques (33rd, Toronto, Ontario, Canada, June 5-June 9, 2009)

    Science.gov (United States)

    Liljedahl, Peter, Ed.; Oesterle, Susan, Ed.; Abu-Bakare, Veda, Ed.

    2010-01-01

    This submission contains the Proceedings of the 2009 Annual Meeting of the Canadian Mathematics Education Study Group (CMESG), held at York University in Toronto, Ontario. The CMESG is a group of mathematicians and mathematics educators who meet annually to discuss mathematics education issues at all levels of learning. The aims of the Study Group…

  11. Ontario's road map to prosperity : developing renewable energy to its full potential : final report submitted to the Toronto and Region Conservation Authority

    International Nuclear Information System (INIS)

    Etcheverry, J.; O'Malley, L.; Taylor, J.

    2009-01-01

    This renewable energy road map was prepared in order to help Ontario create new jobs while ensuring that its commitments to reduce greenhouse gas (GHG) emissions are met. The report was intended as a background document to a workshop held in Toronto in March 2009. The strategy for developing renewable energy sources include the establishment of a robust domestic market that prioritizes sustained renewable energy development; the development of a strong financial infrastructure that ensures that Ontario's residents can invest in renewable energy development; and the creation of educational networks to develop a skilled workforce able to manufacture, design, install, and maintain renewable energy systems. The road map was modelled after the strong domestic renewable energy markets that have been successfully developed in Denmark, Germany, and Spain. Policy frameworks and legislation for ensuring a sustainable domestic market were reviewed, and collaborative ideas for a variety of different agencies within the province were discussed. Recommendations included the implementation of a Green Energy Act, and a revision of the province's grid integration and renewable energy standard offer program (RESOP). 45 refs., 7 tabs., 3 figs.

  12. An Investigation of GIS Overlay and PCA Techniques for Urban Environmental Quality Assessment: A Case Study in Toronto, Ontario, Canada

    Directory of Open Access Journals (Sweden)

    Kamil Faisal

    2017-03-01

    Full Text Available The United Nations estimates that the global population is going to be double in the coming 40 years, which may cause a negative impact on the environment and human life. Such an impact may instigate increased water demand, overuse of power, anthropogenic noise, etc. Thus, modelling the Urban Environmental Quality (UEQ becomes indispensable for a better city planning and an efficient urban sprawl control. This study aims to investigate the ability of using remote sensing and Geographic Information System (GIS techniques to model the UEQ with a case study in the city of Toronto via deriving different environmental, urban and socio-economic parameters. Remote sensing, GIS and census data were first obtained to derive environmental, urban and socio-economic parameters. Two techniques, GIS overlay and Principal Component Analysis (PCA, were used to integrate all of these environmental, urban and socio-economic parameters. Socio-economic parameters including family income, higher education and land value were used as a reference to assess the outcomes derived from the two integration methods. The outcomes were assessed through evaluating the relationship between the extracted UEQ results and the reference layers. Preliminary findings showed that the GIS overlay represents a better precision and accuracy (71% and 65%, respectively, comparing to the PCA technique. The outcomes of the research can serve as a generic indicator to help the authority for better city planning with consideration of all possible social, environmental and urban requirements or constraints.

  13. Comparison of Microbial and Chemical Source Tracking Markers To Identify Fecal Contamination Sources in the Humber River (Toronto, Ontario, Canada) and Associated Storm Water Outfalls.

    Science.gov (United States)

    Staley, Zachery R; Grabuski, Josey; Sverko, Ed; Edge, Thomas A

    2016-11-01

    Storm water runoff is a major source of pollution, and understanding the components of storm water discharge is essential to remediation efforts and proper assessment of risks to human and ecosystem health. In this study, culturable Escherichia coli and ampicillin-resistant E. coli levels were quantified and microbial source tracking (MST) markers (including markers for general Bacteroidales spp., human, ruminant/cow, gull, and dog) were detected in storm water outfalls and sites along the Humber River in Toronto, Ontario, Canada, and enumerated via endpoint PCR and quantitative PCR (qPCR). Additionally, chemical source tracking (CST) markers specific for human wastewater (caffeine, carbamazepine, codeine, cotinine, acetaminophen, and acesulfame) were quantified. Human and gull fecal sources were detected at all sites, although concentrations of the human fecal marker were higher, particularly in outfalls (mean outfall concentrations of 4.22 log 10 copies, expressed as copy numbers [CN]/100 milliliters for human and 0.46 log 10 CN/100 milliliters for gull). Higher concentrations of caffeine, acetaminophen, acesulfame, E. coli, and the human fecal marker were indicative of greater raw sewage contamination at several sites (maximum concentrations of 34,800 ng/liter, 5,120 ng/liter, 9,720 ng/liter, 5.26 log 10 CFU/100 ml, and 7.65 log 10 CN/100 ml, respectively). These results indicate pervasive sewage contamination at storm water outfalls and throughout the Humber River, with multiple lines of evidence identifying Black Creek and two storm water outfalls with prominent sewage cross-connection problems requiring remediation. Limited data are available on specific sources of pollution in storm water, though our results indicate the value of using both MST and CST methodologies to more reliably assess sewage contamination in impacted watersheds. Storm water runoff is one of the most prominent non-point sources of biological and chemical contaminants which can

  14. Fairmont Hotels and Resorts : hospitality, tradition, environmental stewardship and energy savings go hand in hand

    Energy Technology Data Exchange (ETDEWEB)

    Pinault, K. [Fairmont Hotels and Resorts, Toronto, ON (Canada). Design and Construction

    2003-06-01

    Headquartered in Toronto, Ontario, Fairmont Hotels and Resorts Inc. operates 81 world-class luxury hotels and resorts in Canada, United States, Mexico, Bermuda, Barbados and the United Arab Emirates. In 1990, Fairmont Hotels launched a green program for all its Canadian hotels as part of its commitment to become a world leader in establishing environmental practices for the hotel industry. Fairmont's policies for energy efficiency, water conservation, purchasing and waste minimization have won international awards. The energy efficiency measures benefit both the company and society through savings in operating costs and reducing carbon dioxide emissions, thereby helping Canada meets its international obligation to reduce greenhouse gas emissions that contribute to climate change. Electricity makes up the greatest part of the hotel chain's huge energy bills, costing more than $29 million annually. The remainder of the energy bill consists of natural gas, propane, water, steam and kitchen fuel costs. Many of Fairmont's hotels are historic properties whose physical layout present greater challenges than retrofitting new construction. The retrofits so far have included improvements in lighting fixtures, laundry facilities, HVAC systems, parking garages and boiler rooms. Since 1998, energy retrofits at Fairmont hotels across Canada have resulted in substantial energy savings. 2 tabs., 4 figs.

  15. TECHNOLOGY EVALUATION REPORT: TORONTO HARBOUR COMMISSIONERS (THC) SOIL RECYCLE TREATMENT TRAIN. Project Summary

    Science.gov (United States)

    A demonstration of the Toronto Harbour Commissioners' (THC) Soil Recycle Treatment Train was performed under the Superfund Innovative Technology Evaluation (SITE) Program at a pilot plant facility in Toronto, Ontario, Canada. The Soil Recycle Treatment Train, which consists of s...

  16. Toronto green roof construction standard

    International Nuclear Information System (INIS)

    Aster, D.

    2007-01-01

    Toronto City Council adopted a green roof strategy in February 2006. This paper reviewed the by-law governing the strategy as well as the work in progress to develop minimum standards for the design and construction of green roofs in Toronto. The strategy included a series of recommendations regarding the installation of green roofs on city buildings; a pilot grant program; using the development process to encourage green roofs; and, public education and promotion. It was noted that compared to Europe, the development of standards for green roofs in North America is in its early stages. As an emerging sustainable technology, there currently are no standards incorporated into Ontario's Building Code against which Toronto can measure the design and construction of green roofs. Therefore this paper included an analysis detailing how the recommended design requirements were able to support the City's green roof policy objectives and integrate the performance criteria for green roofs previously established and supported by Toronto City Council. The key policy objectives of the City's green roof strategy were to reduce the urban heat island effect; to address stormwater management implications in terms of quality and quantity; to improve the energy budgets of individual buildings; and, to improve air quality

  17. Toronto Hydro annual report, 1992

    International Nuclear Information System (INIS)

    1993-01-01

    Toronto Hydro is the electric utility serving about 219,000 customers in Toronto, Ontario. In 1992, the utility purchased 9.6 billion kWh of electricity from Ontario Hydro, down 3.6% from 1990. Energy sales totalled 9.2 billion kWh, down 4.1% from 1990. Retail electricity rates increased an average of 6.7% in 1992, in spite of an increase in Ontario Hydro's wholesale rate by 8.2%, due to better than anticipated financial results and cost-control measures. The decline in electricity purchases and sales are attributed to economic factors, which also contributed to an increase in the utility's provision for bad debts. The third year of a 13.8-kV conversion project was completed in 1992; this project is converting the existing 4 kV distribution system to the higher voltage since maintenance and repair of the existing system is costly and the equipment is becoming less reliable. New construction, refurbishing, and modernization of equipment were performed at a number of substations. Other improvements in 1992 are reported in the areas of management and engineering systems, personnel policies, work safety, and energy management. Financial statements are included. 11 figs., 4 tabs

  18. HOTEL INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    Tiantan Hotel Wang Ping has been named as assistant general manager of Tiantan Hotel. With a Master's degree, Wang has more than 20 years of experience in hotel management, having served as department manager, assistant general manager and vice general manager in various hospitality establishments. Wang published an article on hotel management and mar-

  19. Toronto air quality index health links analysis

    Energy Technology Data Exchange (ETDEWEB)

    Pengelly, D [McMaster Inst. of Environment and Health, Hamilton, ON (Canada); Campbell, M; Macfarlane, R; Li-Muller, A [Toronto Public Health, ON (Canada)

    2001-10-01

    Based on data acquired in the year 1995, Toronto Public Health published a report called Air Pollution Burden of Illness in Toronto. In that report, it was estimated that up to 1000 Toronto residents die prematurely each year while another 5500 are admitted to hospitals due to six smog-related air pollutants. In the present document, the authors examined the air quality classifications of the Ontario Air Quality Index (AQI) in an attempt to determine whether the values adequately reflect the state of air quality and the associated burden of illness in Toronto. After careful examination of the results, it became apparent that 92 per cent of the premature mortality and hospitalization took place at times when the Air Quality Index was in the very good or good range. At times when the Air Quality Index was in the moderate or poor-very poor range, an estimated 8 per cent of the burden of illness occurred. These results indicate that the concentration range of a pollutant used to classify the good and very good categories is not always in agreement with the pollutant levels responsible for the adverse health effects. As demonstrated by this study, the air quality associated with the very good or good range described by the AQI is responsible for negative health effects in Toronto, and are lower than the provincial criteria of Ontario. The air quality conditions that may have an impact on health are not always correctly identified by the current AQI system. The authors are recommending a review of the provincial criteria for several air pollutants, and the current AQI system needs to be modified. 16 refs., tabs., figs.

  20. Welcome to Toronto. Welcome to the CIHR

    Directory of Open Access Journals (Sweden)

    Malcolm King

    2000-01-01

    Full Text Available May 6 to 10, 2000 is a great time for the Canadian respiratory community. It is the 100th anniversary of our Lung Association, and it is our chance to host the respiratory world at the American Lung Association, American Thoracic Society International Conference and the Canadian Thoracic Society Annual Meeting. The name Toronto comes from a Mohawk word meaning 'meeting place'. The rivers that run into Lake Ontario were traditional gathering places for the aboriginal peoples that lived in this area before the coming of the European settlers. My ancestors include both Mohawks and the Mississaugas of the Credit, the native tribe that occupied the Toronto area as its traditional territory until the late 18th century.

  1. Smart meter status report from Toronto

    International Nuclear Information System (INIS)

    O'Brien, D.

    2006-01-01

    An update of Toronto Hydro's smart metering program was presented. Electricity demand is expected to keep increasing, and there is presently insufficient generation to match supply needs in Ontario. The smart metering program was introduced to aid in the Ontario government's energy conservation strategy, as well as to address peak supply problems that have led to power outages. It is expected that the smart metering program will reduce provincial peak supply by 5 per cent, as the meters support both time-of-use rates and critical peak pricing. Over 800,000 smart meters will be supplied to customers by 2007, and all 4.3 million homes in Toronto will have a smart meter by 2010. In order to meet targets for 2010, the utility will continue to install more 15,000 meters each month for the next 4 years. While the Ontario government has planned and coordinated the rollout and developed smart metering specifications and standards, Toronto Hydro is responsible for the purchase, installation, operation and maintenance of the meters. Advance testing of each meter is needed to ensure billing accuracy, and customer education on meter use is also. The complexity of the metering program has led the utility to establish a rigid project management process. Customer education pilot program are currently being conducted. Experience gained during the earlier phases of the program have enabled the utility to select appropriate metering systems based on density, topography and physical conditions. Project expenditures have been within budget due to improved project estimating and planning. The metering program has been conducted in tandem with the utility's peakSAVER program, a residential and small commercial load control program that has been successful in reducing summer peak demand by cycling air conditioners without causing discomfort. It was concluded that the utility will continue with its mass deployment of smart meters, and is currently preparing its call center to handled

  2. Eesti Kunstnike Koondis Torontos...

    Index Scriptorium Estoniae

    2008-01-01

    Eesti Kunstnike Koondis Torontos andis 2008. a. seitsmendat korda välja Margaret Kevendi nimelise stipendiumi, mille Eesti Kunstiakadeemiast pälvisid maalikunsti magistrant Saskia Järve ning maali- ja fotokunsti magistrant Flo Kasearu, Tartu Kõrgemast Kunstikoolist mööbli ja mööbli restaureerimise tudeng Karl Annus ning meedia- ja reklaamikunsti tudeng Kristjan Nagla

  3. HOTEL INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2011-01-01

    Argyle Whahol Resort Argyle Hotel Management Group (Australia) has signed an agreement with Wuxing Chuangzhan Investment Holding Company to build a five-star holiday hotel.The new project, Argyle Whahol Resort, is located in Chongzuo of southwest China’s Guangxi Zhuang Autonomous Region. The project covers an area of 26,000 square meters with a total investment of 3 billion yuan ($473.4 million).

  4. Assessing urban forest effects and values: Toronto's urban forest

    Science.gov (United States)

    David J. Nowak; Robert E. III Hoehn; Allison R. Bodine; Eric J. Greenfield; Alexis Ellis; Theodore A. Endreny; Yang Yang; Tian Zhou; Ruthanne. Henry

    2013-01-01

    An analysis of trees in Toronto, Ontario, reveals that this city has about 10.2 million trees with a tree and shrub canopy that covers approximately 26.6 percent of the city. The most common tree species are eastern white-cedar, sugar maple, and Norway maple. The urban forest currently stores an estimated 1.1 million metric tons of carbon valued at CAD$25.0 million. In...

  5. Managing an oak decline crisis in Oakville, Ontario: lessons learned

    Science.gov (United States)

    Peter A. Williams; John W. McNeil; Kurt W. Gottschalk; Robert A. Haack

    2013-01-01

    The town of Oakville, Ontario, is located along the north shore of Lake Ontario between Toronto and Hamilton. In the fall of 2002, significant oak (Quercus spp.) mortality was observed at Oakville's Iroquois Shoreline Woods Park, an environmentally significant forest remnant noted for its oak-dominated forests. Investigations suggested that oak...

  6. Hotel Artia

    OpenAIRE

    Bína, Vojtěch

    2016-01-01

    Diplomová práce „Hotel Artia” je zpracována formou projektové dokumentace pro provádění stavby. Objekt hotelu je umístěn na parcele č. 443/1 v Červené Řečici. Budovu tvoří čtyřpodlažní hotelová část a jednopodlažní restaurační část. Konstrukční systém tvoří ŽB skelet. Objekt má jednoplášťovou plochou střechu a zateplení kontaktním zateplovacím systémem. The final thesis „Hotel Artia” is processed in the form design documentation for building construction. The building of hotel is located o...

  7. Ontario's energy action plan

    International Nuclear Information System (INIS)

    2003-07-01

    In the fall of 2002, the government of Ontario announced an action plan designed to ensure stable electricity prices while additional electricity generating capacity is built. The action plan included a strategy for encouraging major private sector investments in wind, solar and other renewable energy sources. The strategies for new renewable energy projects include: property tax incentives, business income tax incentives, and sales tax rebates. Initiatives to increase supply include: Toronto's Portland 550 megawatt, natural gas-fired generating station, Niagara Falls' Beck Tunnel Project, and Windsor's 580 megawatt natural gas-fired generating station. The government is promoting energy conservation by reducing its electricity consumption by 10 per cent, and setting a target where 20 per cent of electricity consumed in the province must be from renewable energy sources. The use of interval meters by Ontario residents is being encouraged. A provincial sales tax rebate is being offered to customers buying select energy efficient appliances. In its commitment to environmental protection, the Ontario government is phasing out coal, offering rebates for solar energy systems, implementing measures to reduce acid rain, and investing $3.25 billion over ten years to renew and expand public transit. In Chatham, Ontario, a plant producing ethanol from corn was built, and others are planned for other parts of the province. Tax incentives are also offered for alternative fuel users. 1 ref., 1 tab

  8. HOTEL INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    The Holiday Inn Beijing Focus Square Holiday Inn Beijing Focus Square is the newest and tallest international mid-scale hotel at Wangjing’s famous business hub which is within walking distance of many multinational companies and surrounded by a variety of dining and shopping outlets.

  9. Bombay Hotel

    International Development Research Centre (IDRC) Digital Library (Canada)

    study looks at gender insecurity and violence against women in. Bombay Hotel, a locality of ... physical or psychological harm), overt conflict and its links to violence and different ... goons are involved in illicit activities such as operating alcohol and ... Women also mentioned that idle young men hang about the streetsides ...

  10. Teachers' Views of the Challenges of Teaching Grade 9 Applied Mathematics in Toronto Schools

    Science.gov (United States)

    Stoilescu, Dorian; McDougall, Douglas; Egodawatte, Gunawardena

    2016-01-01

    Mathematics teachers, mathematics department heads, curriculum leaders, and administrators from 11 schools in four school boards from Toronto, Ontario, Canada, participated in a project to improve the teaching and learning in grade 9 mathematics classrooms. In each of these schools, an implementation team was created, so that at least three…

  11. Toronto 2001 Inter-governmental Declaration on Clean Air

    International Nuclear Information System (INIS)

    2001-01-01

    This formal declaration commits the municipalities in the Greater Toronto Area, the provincial government of Ontario, and the federal government in Ottawa to undertake certain specific actions to improve air quality in their respective areas of jurisdiction, recognizing the validity of claims made by experts in numerous studies, linking air pollution to premature deaths, illnesses and hospitalization in major Canadian cities. The declaration also recognizes the validity of scientific claims as to the relationship between solar radiation, ambient heat, ground level ozone and global climate change, and the role played in air pollution by fossil fuel combustion. The Declaration calls for cooperation of all governments operating in the Greater Toronto Area to take inter-governmental actions to improve air quality by following up on key issues identified at annual Summits and by supporting the planning of future Summits, by working together with the Toronto Organizing Committee for the Olympic Games to ensure that the 2008 Olympic Games will contribute to a legacy of clean air for the Toronto region, and by implementing a social marketing campaign to help householders reduce both home energy use and vehicle kilometres travelled by 20 per cent. Beyond these inter-governmental commitments, special commitments of individual municipalities, and the provincial and federal governments also form part of the Declaration

  12. Toronto hybrid taxi pilot

    Energy Technology Data Exchange (ETDEWEB)

    Stevens, M. [CrossChasm Technologies, Cambridge, ON (Canada); Marans, B. [Toronto Atmospheric Fund, ON (Canada)

    2009-10-15

    This paper provided details of a hybrid taxi pilot program conducted to compare the on-road performance of Toyota Camry hybrid vehicles against conventional vehicles over a 1-year period in order to determine the business case and air emission reductions associated with the use of hybrid taxi cabs. Over 750,000 km worth of fuel consumption was captured from 10 Toyota Camry hybrids, a Toyota Prius, and 5 non-hybrid Camry vehicles over an 18-month period. The average real world fuel consumption for the taxis demonstrated that the Toyota Prius has the lowest cost of ownership, while the non-hybrid Camry has the highest cost of ownership. Carbon dioxide (CO{sub 2}) reductions associated with the 10 Camry hybrid taxis were calculated at 236 tonnes over a 7-year taxi service life. Results suggested that the conversion of Toronto's 5680 taxis would yield annual CO{sub 2} emission reductions of over 19,000 tonnes. All hybrid purchasers identified themselves as highly likely to purchase a hybrid again. 5 tabs., 9 figs.

  13. Toronto hybrid taxi pilot

    International Nuclear Information System (INIS)

    Stevens, M.; Marans, B.

    2009-10-01

    This paper provided details of a hybrid taxi pilot program conducted to compare the on-road performance of Toyota Camry hybrid vehicles against conventional vehicles over a 1-year period in order to determine the business case and air emission reductions associated with the use of hybrid taxi cabs. Over 750,000 km worth of fuel consumption was captured from 10 Toyota Camry hybrids, a Toyota Prius, and 5 non-hybrid Camry vehicles over an 18-month period. The average real world fuel consumption for the taxis demonstrated that the Toyota Prius has the lowest cost of ownership, while the non-hybrid Camry has the highest cost of ownership. Carbon dioxide (CO 2 ) reductions associated with the 10 Camry hybrid taxis were calculated at 236 tonnes over a 7-year taxi service life. Results suggested that the conversion of Toronto's 5680 taxis would yield annual CO 2 emission reductions of over 19,000 tonnes. All hybrid purchasers identified themselves as highly likely to purchase a hybrid again. 5 tabs., 9 figs.

  14. Urban flood perceptions and mitigative behaviours: Peterborough, Edmonton, and Toronto

    International Nuclear Information System (INIS)

    Sandink, D.

    2009-01-01

    This abstract presents research from two studies investigating urban flood perceptions and mitigative behaviours of private individuals in Canada. The first study, completed in July, 2006, investigated perceptions of overland flooding and sewer backup resulting from extreme rainfall events in Peterborough, Ontario. The second, completed in November, 2007, investigated sewer backup perceptions of homeowners in Edmonton, Alberta and Toronto, Ontario. The research studies sought to explore: Hazard and risk perceptions of individuals affected by overland flooding and sewer backup; Knowledge of mitigative options, and mitigative actions taken by individual residents to reduce the risk of basement flood damage; Attributions of responsibility for urban flood damages; Awareness of municipal actions designed to reduce urban flood risk; Satisfaction with the cost sharing tools of insurance and government relief.

  15. HOTEL MANAGEMENT AND QUALITY OF HOTEL SERVICES

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2016-01-01

    Full Text Available In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market. Any serious "top" hotel management, with a defined mission, vision and goals, must define a "special policy" of improving the quality of hotel services through "structural programs of quality improvement," which have become an important factor in the hotel business. With the design, introduction and control of a "special program" of quality improvement of hotel services, hotel management can have a positive impact on increasing satisfaction of customers and human resources, increasing competitiveness and market power of the hotel, the rationalization of operating costs and enhance the reputation and value of the hotel on the demanding tourist market.

  16. Organizing Capacities and Union Priorities in the Hotelsector in Oslo, Dublin, and Toronto

    Directory of Open Access Journals (Sweden)

    Ann Cecilie Bergene

    2014-09-01

    Full Text Available In this article, we draw international comparisons between industrial relations regimes in the hotel sector and compare relevant trade union experiences in the selected metropolitan areas of Oslo, Dublin, and Toronto. We ask how union strategies differ in these different hotel markets, and how strategic choices at a local level relate to industrial relations models, regulatory change, and corporate restructuring in the hotel market. The study is based on interviews with union representatives and key informants in Norway, Ireland, and Canada. The main argument we make is that the reorientation of union priorities and the willingness to engage in innovative strategies that has characterized hotel unionism in Toronto and Dublin is not detectable in the case of Oslo. This might be a result of the relatively strong position Norwegian trade unions have in national industrial relations, but can at the same time leave local hotel unions vulnerable as they are facing low unionization levels and corporate restructuring which they are unable to tackle effectively.

  17. Toronto Smog Summit Report Card

    International Nuclear Information System (INIS)

    2001-01-01

    This 'report card' provides a summary of actions taken, and progress achieved by the federal government, the provincial government and the City of Toronto, respectively, in response to various previous commitments regarding air quality, sustainable transportation, climate and atmospheric research, investing in green infrastructure (federal government), environmental assessment regulations, transboundary air pollution, improved monitoring and reporting regulations. Ratings also cover efforts in imposing emissions caps on the electric industry, emissions reduction trading system, toll-free public air pollution hotline, regulation of ozone depleting substances (provincial government), public education campaign on smog reduction, energy efficiency initiatives, corporate smog alert response plan, and a number of other environmental issues (City of Toronto)

  18. Toronto area ozone: Long-term measurements and modeled sources of poor air quality events

    Science.gov (United States)

    Whaley, C. H.; Strong, K.; Jones, D. B. A.; Walker, T. W.; Jiang, Z.; Henze, D. K.; Cooke, M. A.; McLinden, C. A.; Mittermeier, R. L.; Pommier, M.; Fogal, P. F.

    2015-11-01

    The University of Toronto Atmospheric Observatory and Environment Canada's Centre for Atmospheric Research Experiments each has over a decade of ground-based Fourier transform infrared (FTIR) spectroscopy measurements in southern Ontario. We present the Toronto area FTIR time series from 2002 to 2013 of two tropospheric trace gases—ozone and carbon monoxide—along with surface in situ measurements taken by government monitoring programs. We interpret their variability with the GEOS-Chem chemical transport model and determine the atmospheric conditions that cause pollution events in the time series. Our analysis includes a regionally tagged O3 model of the 2004-2007 time period, which quantifies the geographical contributions to Toronto area O3. The important emission types for 15 pollution events are then determined with a high-resolution adjoint model. Toronto O3, during pollution events, is most sensitive to southern Ontario and U.S. fossil fuel NOx emissions and natural isoprene emissions. The sources of Toronto pollution events are found to be highly variable, and this is demonstrated in four case studies representing local, short-, middle-, and long-range transport scenarios. This suggests that continental-scale emission reductions could improve air quality in the Toronto region. We also find that abnormally high temperatures and high-pressure systems are common to all pollution events studied, suggesting that climate change may impact Toronto O3. Finally, we quantitatively compare the sensitivity of the surface and column measurements to anthropogenic NOx emissions and show that they are remarkably similar. This work thus demonstrates the usefulness of FTIR measurements in an urban area to assess air quality.

  19. Wellness hotel

    OpenAIRE

    Bambas, Vratislav

    2013-01-01

    Novostavba Wellness hotelu. Objekt je částečně podsklepen. Hotel se skládá ze tří částí. Střední trakt je železobetonový skelet a má pět nadzemních podlaží. Tato část slouží jako vstupní hala a hlavní schodiště. Boční trakty mají čtyři nadzemní podlaží a jejich nosný systém je příčný stěnový, zděný, ze systému Porotherm. V suterénu se nachází zázemí hotelu a bazén. Do přízemí je umístěno restaurační zařízení. Ve druhém patře se nacházejí pokoje, posilovna a služby. V posledním patře jsou pouz...

  20. Hotel Crowdfunding Grows Up

    Directory of Open Access Journals (Sweden)

    Joshua Bowman

    2015-08-01

    Full Text Available Hotel crowdfunding is gaining momentum. Many of the largest real estate crowdfunding sites (such as Realty Mogul, Fundriser, Real Crowd and Prodigy Networks frequently have hotel private placements mixed in with offerings for other types of real estate. In addition, a few crowdfunding sites that specifically focus on hotel crowdfunding have been created. The first hotel crowdfunding website dedicated solely to the hospitality industry was Hotel Innvestor, although others sites have recently been created such as iCrowdHotels and Equity Roots.

  1. Hotel Marketing Strategy

    OpenAIRE

    Hykšová, Vendula

    2010-01-01

    The Master's Thesis is focused on the hotel marketing strategy issue. The theoretical section summarizes information about an issue of strategic situation analysis and it also involves marketing tools with focus on the hotel and spa industry. The goal of this paper is to design the situation analysis, evaluate the marketing tools used by the hotel and then summarize the results and include suggestions for the analyzed hotel. For the thesis were used literature sources as well as statistical y...

  2. Hotel software-comprehensive hotel systems

    OpenAIRE

    Šilhová, Lenka

    2010-01-01

    This bachelor's thesis deals with the usage of computer systems in the hotel industry. First part is focused on history, development and integration of technology into this field. Second part is dedicated to concrete products of the company Micros-Fidelio, which is the leader of hotel software market in the Czech Republic.

  3. Faulting in unconsolidated sediments and bedrock east of Toronto - phase 1

    International Nuclear Information System (INIS)

    Rogojina, C.; Mohajer, A.A.; Eyles, N.

    1995-10-01

    Increasing concern with the potential earthquake hazard in southern Ontario has focused attention on neotectonic structures affecting bedrock. Within the boundaries of the metropolitan Toronto area (632 km 2 ), about 2500 fracture orientations have been measured in more than 70 bedrock outcrops. An east-northeast systematic fracture set constitute the most commonly-oriented fundamental fracture system in the study area. The east-northeast systematic fracture set may be the product of the current compressive stress field combined with regional uplift, but this should be confirmed by further field investigation. Anomalous fracture patterns were identified at the periphery of Metropolitan Toronto, specifically along the West Humber and Rouge rivers. Four post-glacial pop-ups were identified within Metro Toronto. Careful mapping and description of these pop-ups show a possible relationship with the contemporary principal stresses in the area and the local fracture pattern. (author). 41 refs., 8 figs

  4. Research on Foreign Language Teaching in North America : The University of Toronto and Michigan State University

    OpenAIRE

    Lauer, Joe; Yamada, Jun

    1998-01-01

    Both the Modern Language Centre at the University of Toronto's Ontario Institute for Studies in Education (OISE/UT), and the English Language Center at Michigan State University, are acknowledged as being among the best centers for applied linguistics research and education in the world. The Modern Language Centre has published important findings in the areas of second language acquisition, psycholinguistics, sociolinguistics and language curricula. Meanwhile, the English Language Center has ...

  5. Ontario's power market post November 11

    International Nuclear Information System (INIS)

    Murphy, P.

    2003-01-01

    This paper provides a review of Ontario's first year with an open electricity market. The year 2002 to 2003 had record energy demands with challenges on the supply side. In particular, generation availability was below expectations during the summer months. This demonstrated that price predictability and volatility needs to be addressed and investment in new power generation is needed in Ontario. Ontario demand forecasts outpace supply for the long term outlook. In addition, most of Ontario's generating plants are aging and will soon exceed their nominal service life, requiring major refurbishment or replacement. Decisions are needed now on the future of coal in Ontario's generation mix. It was also noted that transmission reinforcements are needed in the Greater Toronto Area (GTA). In the short term, consumers can expect delays in return to service of nuclear units, forced extensions to planned outages, and reduced outlook for energy from hydroelectric resources. It was noted that Ontario will continue to rely on imports, although emergency generation is being installed. 5 figs

  6. The False Panacea of City Charters? A Political Perspective on the Case of Toronto

    Directory of Open Access Journals (Sweden)

    Andrew Sancton

    2016-01-01

    Full Text Available Toronto is unlike any other city, as its local boosters will not hesitate to point out. That was the basis, after all, of the “charter movement” that demanded special rights for a mega-city that the movement’s backers insisted was so vital that it even warranted a status similar to that of an entire province. Their efforts culminated in the province’s passage in 2006 of the City of Toronto Act, which appeared on its face to grant the metropolis the power it believed it required and merited. In reality, the Ontario government may have actually set Toronto back, leaving it more at the mercy of provincial power than other smaller municipalities. The few additional taxation powers that were granted by the ostensible Toronto “charter” — the City of Toronto Act — are, in reality, still overseen by the province, which retains the right to limit those revenue tools if it considers it “desirable in the provincial interest to do so.” But while Toronto may have been given just a small number of revenue tools, which it has used only sparingly, and the use of those tools is ultimately decided by Queen’s Park, their very existence has given the province licence to sidestep the city’s calls for more funding. The provincial Liberals have, in the past, insisted that Toronto make use of its own taxes before it demands more provincial funds. Meanwhile, the City of Toronto Act did nothing to curtail the power of the Ontario Municipal Board (OMB. Because municipal zoning decisions made in Toronto can be appealed to the OMB, which can substitute its own idea of “good planning” for elected local government, the City of Toronto is ultimately left with limited control over its planning decisions. In sum, virtually none of the desires that Toronto expected would be served by a city charter have been fulfilled. Quite the opposite, it would appear that the dreams once imagined by charter-city proponents have been snuffed out, and there is no

  7. Proceedings of the Toronto TEAM/ACES workshop

    International Nuclear Information System (INIS)

    Turner, L.R.

    1991-03-01

    The third TEAM Workshop of the third round was held at Ontario Hydro in Toronto 25--26 October 1990, immediately following the Conference on Electromagnetic Field Computation. This was the first Joint Workshop with ACES (Applied Computational Electromagnetics Society), whose goals are similar to TEAM, but who tend to work at higher frequencies (Antennas, Propagation, and Scattering). A fusion problem, the eddy current heating of the case of the Euratom Large Coil Project Coil, was adapted as Problem 14 at the Oxford Workshop, and a solution to that problem was presented at Toronto by Oskar Biro of the Graz (Austria) University of Technology. Individual solutions were also presented for Problems 8 (Flaw in a Plate) and 9 (Moving Coil inside a Pipe). Five new solutions were presented to Problem 13 (DC Coil in a Ferromagnetic Yoke), and Koji Fujiwara of Okayama University summarized these solutions along with the similar number presented at Oxford. The solutions agreed well in the air but disagreed in the steel. Codes with a formulation in magnetic field strength or scalar potential underestimated the flux density in the steel, and codes based on flux density or vector potential overestimated it. Codes with edge elements appeared to do better than codes with nodal elements. These results stimulated considerable discussions; in my view that was the most valuable result of the workshop

  8. Pelaksanaan Perjanjian Kerjasama dalam Pengelolaan Hotel antara Sofyan Hotel dengan Saka Hotel

    OpenAIRE

    NUGRAHA, AGUNG

    2016-01-01

    This is the underlying idea of of the research on the coorperation agreement in management between Sofyan Hotel and Saka Hotel with the problems as follows: how about the rights and responsibilities of all parties involved in the cooperaton agreement in management between Sofyan Hotel and Saka Hotel, and how about the settlemment of the legal dispute in the cooperation agreement in management between Sofyan Hotel and Saka Hotel. The research applied the descriptive method with judicial empir...

  9. Differentiating emotional hotel experiences

    NARCIS (Netherlands)

    Desmet, P.M.A.; Guiza Caicedo, D.; Van Hout, M.

    2009-01-01

    Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were

  10. The Infinite Hotel

    Science.gov (United States)

    Wanko, Jeffrey J.

    2009-01-01

    This article provides a historical context for the debate between Georg Cantor and Leopold Kronecker regarding the cardinality of different infinities and incorporates the short story "Welcome to the Hotel Infinity," which uses the analogy of a hotel with an infinite number of rooms to help explain this concept. Wanko makes use of this history and…

  11. Attracting International Hotels

    DEFF Research Database (Denmark)

    Assaf, A. George; Josiassen, Alexander; Agbola, Frank Wogbe

    2015-01-01

    With the increased international competition facing hotel chains, it is essential that the next destination they enter is the most attractive option possible. The host destinations too have a keen interest in strategically positioning themselves in order to attract international hotels since...... their presence has several positive effects. Using, for the first time, actual on-location data we investigate the factors that matter most for international hotels when selecting host destinations. Specifically, we identify 23 factors that make a destination an attractive (or unattractive) location...... for international hotels. We then rank these. The results show that welcomeness, infrastructure, and crime rate are the three most important factors that influence the location of international hotels in host destinations....

  12. Internationalization and Hotel Performance

    DEFF Research Database (Denmark)

    Assaf, Albert G.; Josiassen, Alexander; Oh, Haemon

    2016-01-01

    Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape of the inte......Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape...... of the internationalization–performance relationship as well as the impact of four moderating variables. In line with the research aim and the underlying dynamism of organizational learning theory, these hypotheses are tested using a dynamic Bayesian model. The results indicate that internationalization has a U-shaped impact...

  13. Hotel room suicide.

    Science.gov (United States)

    Zarkowski, Paul; Avery, David

    2006-10-01

    The objective of our research was to quantify the increased risk of suicide associated with registering in local hotels/motels. Medical examiner case files of suicide in King County, Washington, were reviewed for years 2002-2004. The incidence of suicide in local residents registering in local hotels/motels was 223/100,000 which is significantly greater than the incidence of suicide in the general population of King County (11.7/100,000 p Hotel/motel guests from outside Washington had a significantly reduced incidence of suicide (3.9/100,000 p = 0.002). The study results suggest that there is an increased risk of suicide in local residents who register in local hotel rooms.

  14. Grand Hotel prijutil hudozhnikov

    Index Scriptorium Estoniae

    2004-01-01

    Raadioajakirjanik Lea Veelmaa lindistas "Kunstikanali" 2004. a. esimese saate Grand Hotel Viljandis. Saatekülaliseks oli maalikunstnik Andres Tolts. Toltsi kaheksa akrüülmaali on eksponeeritud hotelli fuajees ja restoranis

  15. Hotel di Kawasan Kenjeran

    OpenAIRE

    Soetjipto, Michael Reinhart

    2014-01-01

    Hotel yang terletak di kawasan Kenjeran ini bertujuan untuk memfasilitasi para wisatawan domestik atau ataupun Internasional. Selain itu seiring dengan pengembangan kenpark yang mulai merencanakan pengembangan fasilitas hiburan serta apartemen yang dapat mendukung dari adanya hotel tersebut sebagai bangunan yang dapat melengkapi komplek tersebut. Fasilitas yang ada saat ini dan cukup ramai dikunjungi masyarakat adalah sebuah tempat ibadah orang tionghoa, banyak masyarakat yang datang untuk be...

  16. Crime wave in hotels.

    Science.gov (United States)

    1998-04-03

    A National Development and Research Institutes study of New York's residential hotels, housing 400 AIDS patients, found rampant criminal activity. The 113-page report, commissioned by Mayor Guiliani, found prostitution, loan sharking, extortion, and theft to be commonplace, some of it perpetrated by hotel managers and employees. The unsafe conditions force some residents to miss medical treatments or drug rehabilitation because they are afraid to leave their rooms.

  17. Ontario's changing electrical sector : implications for air quality and human health

    International Nuclear Information System (INIS)

    Perrota, K.; De Leon, F.

    1999-03-01

    Concerns regarding the changes to Ontario's electricity sector and the impacts that these changes may have on the environment and public health are discussed. Two of the major changes include the implementation of the Nuclear Asset Optimization Plan, and the introduction of competition to Ontario's electrical market. Both changes could have profound impacts on air quality in Toronto and the rest of Ontario. This report recommends that the Ontario Minister of Environment and the Ontario Minister of Energy, Science and Technology establish: a regulatory framework to ensure that competition in Ontario's electrical sector does not lead to greater reliance on coal-fired generating stations and further degradation of air quality, human health and the environment in Toronto and the rest of southern Ontario; annual air emission caps for the entire electrical sector to limit the volume of air pollutants released each year; a renewable energy standard which defines the percentage of electricity that must be generated with renewable energies by electrical suppliers serving Ontario consumers; and a public benefit fund to support the promotion of energy conservation and the development of renewable energies with a surcharge on the transmission of electricity. 35 refs., 5 tabs

  18. Klasifikasi Atribut Hotel Penentu Kepuasan Di Midtown Hotel Surabaya

    OpenAIRE

    Prajogo, Liliany; Kusnin, Ronny; Kristanti, Monika

    2017-01-01

    Penelitian ini dilakukan untuk mengetahui klasifikasi atribut kepuasan di Midtown Hotel Surabaya, yaitu hotel chain domestik yang berkembang di Indonesia. Data penelitian diambil dari komentar TripAdvisor sebanyak 132 komentar. Dengan melakukan teknik content analysis, penulis mengelompokan komentar menjadi 16 atribut hotel penentu kepuasan yang dapat dikategorikan menjadi enam kategori, yaitu location, physical hotel setting, value, food, service, dan room. Teknik analisa kuantitatif yang di...

  19. Quantum Hilbert Hotel.

    Science.gov (United States)

    Potoček, Václav; Miatto, Filippo M; Mirhosseini, Mohammad; Magaña-Loaiza, Omar S; Liapis, Andreas C; Oi, Daniel K L; Boyd, Robert W; Jeffers, John

    2015-10-16

    In 1924 David Hilbert conceived a paradoxical tale involving a hotel with an infinite number of rooms to illustrate some aspects of the mathematical notion of "infinity." In continuous-variable quantum mechanics we routinely make use of infinite state spaces: here we show that such a theoretical apparatus can accommodate an analog of Hilbert's hotel paradox. We devise a protocol that, mimicking what happens to the guests of the hotel, maps the amplitudes of an infinite eigenbasis to twice their original quantum number in a coherent and deterministic manner, producing infinitely many unoccupied levels in the process. We demonstrate the feasibility of the protocol by experimentally realizing it on the orbital angular momentum of a paraxial field. This new non-Gaussian operation may be exploited, for example, for enhancing the sensitivity of NOON states, for increasing the capacity of a channel, or for multiplexing multiple channels into a single one.

  20. Renovation of the hotel complex

    OpenAIRE

    DRHA, Aleš

    2012-01-01

    The theme of this work is reconstruction the hotel complex. The theoretical part informs readers about tourism, marketing and how to build a business plan. Analytical part shows the issue of tourism in the region and technical condition of the hotel. In the synthetic part is suggested business plan to hotel reconstruction, marketing mix for tourism and financial plan, that shows operating costs and revenues. The investment could be paid off by the 13th year since the start of the hotel service.

  1. Innovative technologies in business hotels

    Directory of Open Access Journals (Sweden)

    Анастасия Игоревна Сидоренко

    2015-10-01

    Full Text Available The article analyzes the state and prospects of development of the hotel industry sector in Ukraine, aimed at a business audience that is constantly increasing; the need for the development and implementation of innovative technologies in a business hotel, because in the long term they will provide improving the service levels, the occupancy rate of the hotel rooms and competitiveness. An expediency of introducing innovative wireless LED lighting system in the rooms of business hotels is proved

  2. Characterizing Suicide in Toronto: An Observational Study and Cluster Analysis

    Science.gov (United States)

    Sinyor, Mark; Schaffer, Ayal; Streiner, David L

    2014-01-01

    Objective: To determine whether people who have died from suicide in a large epidemiologic sample form clusters based on demographic, clinical, and psychosocial factors. Method: We conducted a coroner’s chart review for 2886 people who died in Toronto, Ontario, from 1998 to 2010, and whose death was ruled as suicide by the Office of the Chief Coroner of Ontario. A cluster analysis using known suicide risk factors was performed to determine whether suicide deaths separate into distinct groups. Clusters were compared according to person- and suicide-specific factors. Results: Five clusters emerged. Cluster 1 had the highest proportion of females and nonviolent methods, and all had depression and a past suicide attempt. Cluster 2 had the highest proportion of people with a recent stressor and violent suicide methods, and all were married. Cluster 3 had mostly males between the ages of 20 and 64, and all had either experienced recent stressors, suffered from mental illness, or had a history of substance abuse. Cluster 4 had the youngest people and the highest proportion of deaths by jumping from height, few were married, and nearly one-half had bipolar disorder or schizophrenia. Cluster 5 had all unmarried people with no prior suicide attempts, and were the least likely to have an identified mental illness and most likely to leave a suicide note. Conclusions: People who die from suicide assort into different patterns of demographic, clinical, and death-specific characteristics. Identifying and studying subgroups of suicides may advance our understanding of the heterogeneous nature of suicide and help to inform development of more targeted suicide prevention strategies. PMID:24444321

  3. [Deaths in hotels].

    Science.gov (United States)

    Risse, Manfred; Weilbächer, Nadine; Birngruber, Christoph; Verhoff, Marcel A

    2010-01-01

    There are no verified statistics about deaths occurring in hotels, and only a few cases have been described in the literature. A recent case induced us to conduct a systematic search for deaths in hotels in the autopsy reports of the Institute of Legal Medicine in Giessen for the period from 1968 to 2009. This search yielded 22 evaluable cases in which persons had been found dead or had died in hotels. Data evaluated in the study were sex and age of the deceased, reason for the stay in the hotel and cause of death. Among the deaths, 18 were males and 4 females and the average age was 41 and 40 years respectively. 6 of the male guests had died from a natural and 10 from a non-natural cause. In the remaining two cases, the cause of death could not be determined, but as there was no evidence that another party had been involved, the cases were not further investigated. Of the 4 female guests, 3 had died of a natural cause; in one case, the cause of death remained unclear even after morphological and toxicological investigations. Surprisingly, a third of the men were found to be temporarily living in hotels due to social circumstances. This was not true for any of the women. Our retrospective analysis is based on a comparatively small number of deaths in what were mostly hotels in small to medium-sized towns. Interestingly, the gender ratio of 18:4 for deceased men and women was significantly higher than the usual gender ratio of 2:1 found for forensic autopsies. To be able to draw further conclusions, a greater number of cases would have to be analysed, for example by recruiting additional case files from other institutes of legal medicine. This would also open up the option of investigating possible regional variations.

  4. Hotel Security Management : Case: Original Sokos Hotel Vaakuna Vaasa

    OpenAIRE

    Koskela, Jere

    2016-01-01

    This thesis studied hotel security management and examined one case hotel more closely on matters of security management. The case hotel in this research was Original Sokos Hotel Vaakuna Vaasa. The aim of the thesis was to find out how security aspects are managed and how they could be developed in the case hotel. This research was conducted to help the case hotel’s security supervisor to develop and improve security. The thesis consists of a theoretical framework and an empirical study. The ...

  5. El único hotel asociado con summit hotels & resorts en Colombia - Hotel Bogotá Plaza

    Directory of Open Access Journals (Sweden)

    Diana Carolina Rojas

    2008-11-01

    Full Text Available Es importante conocer acerca de la historia del Hotel Bogotá Plaza. Este es el primer hotel del norte de Bogotá. La misión del hotel es permanecer en el corazón de los huéspedes y visitantes, al satisfacer sus deseos con amor, calidez, amabilidad, seguridad y servicio de excelente calidad. Desde 1996 el Bogotá Plaza Hotel ha pertenecido a Summit Hotels & Resorts. Esta es una firma que proporciona al hotel un sistema de reservas por Internet, esta alianza ha generado que el hotel sea reconocido en muchos países del mundo. Summit además se ha establecido como una organización líder en ventas, mercadeo y reservas hoteleras del mundo. Es importante asociarse con compañías destacadas así como lo hizo el Hotel Bogotá Plaza.

  6. Hotel Online Marketing: The Bugibba Hotel, Radisson Blu Resort Malta, St. Julian's, Preluna Hotel & SPA

    OpenAIRE

    Dinh Quynh, Mai

    2013-01-01

    The thesis covers the study of online marketing theory, a very popular trend of marketing nowadays, especially Search Engine Optimization (SEO) and Google Adwords Campaign in the analyses of the online marketing practices of three hotels from different areas and standards in Malta, namely The Bugibba Hotel, Preluna Hotel & SPA and Radisson Blu Resort Malta, St. Julian’s. From the analyses, the thesis aims at suggesting Preluna Hotel & SPA optimal online marketing practices and answering t...

  7. Plano del Hotel Reforma.

    OpenAIRE

    Guillermo Zamora

    2015-01-01

    Hotel Reforma- México Suite Presidentielle (8e. et 9e. étage) A. Living-room B. Salle á manger C. Office D. Domestique Plantas suite presidencial Corte en el eje Planta Alta en 7° piso tipo Planta Baja en 6° piso tipo

  8. Et dansk hotell

    DEFF Research Database (Denmark)

    Baca, Susan; Busck, Ole Gunni

    Rapporten præsenterer resultatet af en undersøgelse af, hvorledes et hotel i Nordjylland fungerer som arbejdsplads for indvandrere af overvejende ikke-vestlig oprindelse. Der fokuseres på i hvilket omfang og gennem hvilke mekanismer arbejdsmiljjøet i bred forstand, herunder forhold i ledelsen...

  9. Grote Hotels in Amsterdam

    NARCIS (Netherlands)

    Vermeer, G.

    2014-01-01

    De reiziger die Amsterdam binnenkomt via het Centraal Station ziet rechts van het Damrak meteen een beknopte geschiedenis van de hotelbouw in Amsterdam. Op de hoek, om twee kleinere huisjes heen, staat het oudste deel van het Victoriahotel (nu Victoria Plaza Hotel), dat in 1890 zijn deuren opende.

  10. Ontario Hydro's nuclear program

    International Nuclear Information System (INIS)

    McCredie, J.

    1984-01-01

    This report briefly describes Ontario Hydro's nuclear program, examining the design and construction status, and the future from Ontario Hydro's perspective. Ontario Hydro relies heavily on nuclear power. Nuclear fuel was responsible for approximately 34% of Ontario Hydro's energy production in 1983. The nuclear proportion was supplied by twelve operating units located: NPD, Douglas Point, Pickering A and B. It is expected that by approximately 1992, 65% of the total energy needs will be generated through nuclear power

  11. Torontos peeti eesti dokfilmifestivali "Estdoc's" / Olev Remsu

    Index Scriptorium Estoniae

    Remsu, Olev, 1947-

    2006-01-01

    Toronto eesti dokumentaalfilmide festival "Estdoc's". Demonstreeriti filme: "Sinimäed" (Raimo Jõerand), "Tiim" (Peep Puks), "Mikk" (Rein Raamat, Peeter Brambat), "6 tundi" (Rein Kotov), "Erna retk" (Vaado Sarapuu), "Tõrjutud mälestused" (Imbi Paju), "Middendorfi jälgedes" (Riho Västrik), "Mehed unustatud armeest" (Indrek Treufeldt), "Nagu noor jumal" ja "Orjus Eestis" (mõlema autor Olev Remsu)

  12. Toronto: A New Global City of Learning

    Science.gov (United States)

    Hamlin, Daniel; Davies, Scott

    2016-01-01

    Toronto, Canada, is emblematic of a new stratum of global cities. Unlike many world capitals, the city has gained stature only over the past half century, having successfully post-industrialized into a new economy and become a major world centre for immigration. Paradoxically, education has emerged as both a major driver of change and a divider of…

  13. Assessing Greenhouse Gas emissions in the Greater Toronto Area using atmospheric observations (Invited)

    Science.gov (United States)

    Vogel, F. R.; Chan, E.; Huang, L.; Levin, I.; Worthy, D.

    2013-12-01

    . Environment and Urbanization, 21,185. [2] Arikan Y., Desaim R., Bhatia P. and W. K. Fong, 2012 Global Protocol for Community-Scale Greenhouse Gas Emissions (GPC), C40 Cities Climate Leadership group, available at: http://www.c40.org [3] Vogel, F. R., Ishizawa, M., Chan, E., Chan, D., Hammer, S., Levin, I., & Worthy, D. E. J. (2012). Regional non-CO2 greenhouse gas fluxes inferred from atmospheric measurements in Ontario, Canada. Journal of Integrative Environmental Sciences, 9(1), 41-55. *The term 'sister sites' refers to sites that share a common background signal (i.e. common large scale influence), while significantly differing sensitivities to urban GHG emissions. In our case: Egbert, Ontario and Downsview, Toronto, Ontario.

  14. TRENDS IN CROATIAN HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Jasmina GRZINIC

    2008-01-01

    Full Text Available Tourism and hotel business is becoming one of the leading industries of theworld. Therefore, an increased attention needs to be paid to the study oftrends in tourism because they determine the trends in hotel industry. Thepurpose of the paper is to point out the importance of hotel industry as one ofthe most important elements of development in tourist economies. The paperaims at introducing the newest trends in modern hotel industry and offering areview of the recent trends of demand and the directions of hotel industrydevelopment. The importance of hotel industry on both micro and macro, i.e.global level is increasing. Besides a series of theoretical representations andconclusions, this paper brings some concrete data and examples frompractice in hotel management.

  15. Aarauerhof Hotel – Suiza

    Directory of Open Access Journals (Sweden)

    Dahinden, J.

    1975-05-01

    Full Text Available The hotel consists of basement, ground floor, first floor and other blocks of different heights, in which there is a total of 80 beds. So as to take advantage of the proximity to the railway station, in front of which the hotel is situated, the gastronomy section has been planned on the ground floor. On the first floor are the living rooms and conference rooms and the main one contains the fashion shops that extend over three floors. The first basement has a discotec; and in the second are situated the storage rooms and the installations of the building. The hotel is further completed by two storeys of subterranean parking space, situated below the square in front of the railway station.Está compuesto por sótanos, planta baja, planta primera y cuerpos elevados de distintas alturas, en los que se distribuyen un total de 80 camas. Para aprovechar la proximidad de la estación de ferrocarril, en cuya plaza se halla este hotel, se ha colocado la sección de gastronomía en la planta baja. En el primer nivel se encuentran las salas de estar y de reunión, y el principal aloja las tiendas de modas, que ocupan tres alturas. El primer sótano contiene una discoteca; y en el segundo se distribuyen los almacenes e instalaciones del edificio. El hotel se completa con dos plantas de aparcamiento subterráneo situadas bajo la plaza de la estación.

  16. In Toronto, Catholic Schools Are Public!

    Science.gov (United States)

    Matthews, Carl J.

    1990-01-01

    Provides a historical overview of Catholic education in Canada, with particular emphasis on Ontario's publicly funded Separate School System. Discusses the administrative structure, financial resources, and flaws of this system. (DMM)

  17. Ontario hydro waste storage concepts and facilities

    International Nuclear Information System (INIS)

    Carter, T.J.; Mentes, G.A.

    1976-01-01

    Ontario Hydro presently operates 2,200 MWe of CANDU heavy water reactors with a further 11,000 MWe under design or construction. The annual quantities of low and medium level solid wastes expected to be produced at these stations are tabulated. In order to manage these wastes, Ontario Hydro established a Radioactive Waste Operations Site within the Bruce Nuclear Power Development located on Lake Huron about 250 km northwest of Toronto. The Waste Operations Site includes a 19-acre Storage Site plus a Radioactive Waste Volume Reduction Facility consisting of an incinerator and waste compactor. Ontario has in use or under construction both in-ground and above-ground storage facilities. In-ground facilities have been used for a number of years while the above-ground facilities are a more recent approach. Water, either in the form of precipitation, surface or subsurface water, presents the greatest concern with respect to confinement integrity and safe waste handling and storage operations

  18. Shangri-La Hotel: Arsitektur Ikonik

    OpenAIRE

    Widhianto, Muhammad Adib

    2014-01-01

    Along with the economic growth of Medan, the hotel occupancy rate in the city field also increased. Occupancy rate of hotels in Medan in 2010 increased by 51.19% to 53.81% in 2011. At this time of international hotels have invested and set up a hotel in Indonesia. Hotel - The hotel stands with typical and individual identity of any hotel is a marker of identity as well as a differentiator from other hotels. Shangri-La Hotels and Resorts, based in Hong Kong now owns and manages ...

  19. A framework for successful hotel developments

    Directory of Open Access Journals (Sweden)

    Chris E Cloete

    2013-04-01

    Various critical success factors for hotel development are identified in this article, and incorporated into a hotel property development framework, establishing a practical ‘road map’ for successful hotel developments. The validity of the proposed hotel property development framework has been assessed by intensive direct interviews with hotel development professionals.

  20. Hotel Wisata Sumatera Utara

    OpenAIRE

    Rahmawityana, R.A. Dyah Ellne

    2016-01-01

    Aerotropolis is a development of the concept of Aerocity, which makes the airport as the city in which there are a number of business activities. Business activities included in the development of aerotropolis area is tourism. Tourism and trade has also become one of the attraction for tourism and the needs of mainstream travelers who travel journey. Hotel Wisata Sumatera Utara is expected to become a tourist puller that makes it easy for visitors to get information about the c...

  1. GREEN HOTEL SEBAGAI DAYA SAING SUATU DESTINASI

    OpenAIRE

    Sinangjoyo, Nikasius Jonet

    2015-01-01

    The goal of the research is describing the green hotel application program of the hotel industries in Yogyakarta, creation of competitiveness in tourism destination. Subject of the research is whole member of Indonesia Hotel & Restaurant Association, (PHRI) Yogyakarta, which classified as four and five star hotel, and have an environment document or green hotel certificate. This study is a descriptive qualitative research. The research shows that the green hotels standard application in Yogya...

  2. Lifestyle hotels: New paradigm of modern hotel industry

    Directory of Open Access Journals (Sweden)

    Kosar Ljiljana

    2014-01-01

    Full Text Available The practice of modern hotel industry introduced to professional community the term 'lifestyle' hotel. The paper deals with the essential meaning of this term. This raises the question of the difference between the lifestyle and boutique hotels which are in practice often identified. The paper aims to resolve the basic dilemma - whether lifestyle hotel can be treated as a special type of hotel, or all types of hotels under certain conditions can fit into a group called 'lifestyle'. Closer defining of the term 'lifestyle' is a starting point for further discussion. This paper makes an attempt to overcome the uncritical use of the term 'lifestyle' in tourism and hospitality practice. Providing a clearer definition is necessary to establish standards for the typology of lifestyle hotels. These standards are primarily based on the criteria of market segmentation. Among them, psychographic criteria occupy a special place. To make lifestyle hotel more than a promotional slogan, it is necessary to confirm its market position. This means identifying specific target groups differentiated according to the main features of the lifestyle.

  3. Ontario Hydro's DSP update

    International Nuclear Information System (INIS)

    Anon.

    1992-01-01

    Ontario Hydro's Demand/Supply Plan (DSP), the 25 year plan which was submitted in December 1989, is currently being reviewed by the Environmental Assessment Board (EAB). Since 1989 there have been several changes which have led Ontario Hydro to update the original Demand/Supply Plan. This information sheet gives a quick overview of what has changed and how Ontario Hydro is adapting to that change

  4. 3. Annual conference 1982, June 9, Royal Hotel, Toronto, Canada. Proceedings

    International Nuclear Information System (INIS)

    Oberth, R.C.

    1982-01-01

    Papers presented at this conference cover the fields of thermalhydraulics, system design and analysis, system operation, environmental and radiation protection, reactor and fuel physics, fuel cycles and mining, safety systems and reliability, public and regulatory aspects, and nuclear power plant operators

  5. Local seismic monitoring east and north of Toronto - Volume 1

    International Nuclear Information System (INIS)

    Mohajer, A.A.; Doughty, M.

    1996-08-01

    Monitoring of small magnitude ('micro') earthquakes in a dense local network is one of the techniques used to delineate currently active faults and seismic sources. The conventional wisdom is that smaller, but more frequent, seismic events normally occur on active fault planes and a log linear empirical relation between frequency and magnitude can be used to estimate the magnitude and recurrence (frequency) of the larger events. A program of site-specific seismic monitoring has been supported by the AECB since 1991, to investigate the feasibility of microearthquake detection in suburban areas of east Toronto in order to assess the rate activity of local events in the vicinity of the nuclear power plants at Pickering and Darlington. For deployment of the seismic stations at the most favorable locations an extensive background noise survey was carried out. This survey involved measuring and comparing the amplitude response of the ambient vibration caused by natural phenomena (e.g. wind blow, water flow, wave action) or human activities such as farming, mining and industrial work at 25 test sites. Subsequently, a five-station seismic network, with a 30 km aperture, was selected between the Pickering and Darlington nuclear power plants on Lake Ontario, to the south, and Lake Scugog to the north. The detection threshold obtained for two of the stations allows recording of local events M L =0-2, a magnitude range which is usually not detected by regional seismic networks. An analysis of several thousand triggered signals resulted in the identification of about 120 local events, which can not be assigned to any source other than the natural release of crustal stresses. The recurrence frequency of these microearthquakes shows a linear relationship which matches that of larger events in the last two centuries in this region. The preliminary results indicate that the stress is currently accumulating and is being released within clusters of small earthquakes

  6. Hotell "St. Petersbourg" / Valdeko Vende

    Index Scriptorium Estoniae

    Vende Valdeko, 1920-2009

    2013-01-01

    Hotell Rataskaevu 7 hoones avati 1850. aastal. Kohe sai ta Tallinna teiseks esinduslikumaks võõrastemajaks. Hotelli ümberehitusest. Loetletud hotelli omanikud ja nimemuutused. Hotelli restoranist. Hotell oli Tallinna üks kallimaid. Tegemist on kõige pikemat aega pidevalt tegutsenud Tallinna hotelliga

  7. Race relations and racism in the LGBTQ community of Toronto: perceptions of gay and queer social service providers of color.

    Science.gov (United States)

    Giwa, Sulaimon; Greensmith, Cameron

    2012-01-01

    This article explores race relations and racism within the lesbian, gay, bisexual, transgender, and queer (LGBTQ) community of Toronto, Ontario, from the perspective of seven gay/queer social service providers of color. Social constructions of race, race relations, and racism were placed at the centre of analysis. Employing interpretive phenomenological analysis, findings indicated that intergroup and broader systemic racism infiltrates the LGBTQ community, rendering invisible the lived experiences of many LGBTQ people of color. The study contributes to a growing body of research concerning our understanding of factors underpinning social discrimination in a contemporary Canadian LGBTQ context.

  8. Ontario electricity industry restructuring

    International Nuclear Information System (INIS)

    1999-01-01

    The objective of Ontario's electricity industry restructuring was described as an effort to enhance Ontario's competitiveness. It is believed that restructuring can be accomplished without an increase in electricity rates. In a series of charts, the report provides the timeline of restructuring from the time of the Macdonald report in 1995 to the beginning of open competition in Ontario electricity markets. It oulines the principles underlying the financial restructuring and the financial results of restructuring, including the size of the stranded debt ($ 7.8 billion). It lists the changes that have occurred since October 1998, explains some key factors in valuing the successor companies and profiles the Ontario Electricity Financial Corporation. Restructuring of the industry is expected to have a neutral to positive impact on Ontario's fiscal position. The residual stranded debt of $7.8 billion will be retired through revenues generated by the electricity sector, without recourse to the Provincial Treasury. 9 figs

  9. Market surveillance in Ontario

    International Nuclear Information System (INIS)

    Chandler, H.

    2002-01-01

    On May 1, 2002 both wholesale and retail electricity markets in Ontario were opened to competition. Wholesale electricity market sales of 150 TWh were valued at over $11 billion with 27,500 MW in service installed capacity and 4,000 to 6,000 MW import/export capability with strong interconnections to the Quebec, the Midwest and the Northeast. The key players in Ontario's electricity market are the Ontario Energy Board (OEB), the Independent Electricity Market Operator (IMO), Ontario Power Generation, and Hydro One. The OEB regulatory framework includes licensing and front line, daily monitoring of whole sale market. Serious capacity problems in Ontario have manifested themselves in tight supply and demand situations and highly volatile prices. The paper included graphs of available reserves for 1996 to 2002, HOEP trends and frequency, HOEP comparison, and a sensitivity to demand forecast. 1 tab., 6 figs

  10. Ontario energy review

    International Nuclear Information System (INIS)

    1990-03-01

    This publication provides a review of the developments in Ontario in relation to the national and international energy scene. Ontario is the largest energy consumer in Canada and is highly dependent on external energy sources. Several developments have significantly altered the Ontario energy scene. Oil and gas markets have become deregulated and market forces increasingly determine prices. A free trade agreement with the United States makes Ontario even more affected by international markets. Oil and gas prices have fallen from the high levels of the 1980s, but energy efficiency and conservation continue to be extremely important because they affect economic performance and the environment. In the next few years the greatest challenges will be to continue improving energy efficiency, to reduce the impact of energy on the environment, and to ensure the availability of sufficient energy supplies for future needs. This review contains statistics on energy in Ontario and explains them for the non-specialist. (7 tabs., figs.)

  11. Domestic Hot Water Usage in Hotels; Tappvarmvattenanvaendning paa hotell

    Energy Technology Data Exchange (ETDEWEB)

    Petersson, Stefan; Werner, Sven [FVB Sverige AB, Vaesteraas (Sweden); Sandberg, Martin; Wahlstroem, Aasa [Swedish National Testing and Research Inst., Boraas (Sweden)

    2004-06-01

    Historically, design curves for domestic hot water, have been well sized and therefore also the components oversized. The Swedish district heating companies have noticed this and some companies replace large valves with customer-required valves, which give several advantages. There are several reasons why valves and heat exchangers can be customer-required and still the customers demand for hot water comfort can be fulfilled. The domestic hot water flow is composed, the taps are often short, large simultaneous taps are not very likely. Also, the dimensioning flows occur in the winter period, while the components are dimensioned for the summer case. The water pipes level off temporary temperature drops and the user seldom notices these because water with 55 deg C is not used in the tap. For residential buildings there are dimensioning recommendations on domestic hot water flow, but not for hotels. The purpose of this project has been to evaluate the domestic hot water use in relation to size and number of occupied beds. If the patterns of the chosen hotels coincide regarding to the sizes, dimensioning curves for domestic hot water use can be suggested. They can be used when hotels, or buildings with the same use pattern, are being built or restored. Measurements on 3 hotels with different sizes have been made. The hotels have 36, 52 and 158 rooms. The hotels are situated in the cities of Boraas and Kinna in Sweden. A short period of measurements from another hotel in the city of Gaevle (199 rooms) has also been included in this project. The measurements show that large hot water taps in hotels are rare and short. For the hotels, relative, cumulative relative frequencies and likely extreme values have been estimated. For residential buildings, The Swedish District Heating Association have recommendations for dimensioned domestic hot water flows. Formerly, these recommendations have been levelled so a cumulative relative frequency of 1 %, is reached, i.e. 99 % of all

  12. 27 CFR 31.82 - Hotels.

    Science.gov (United States)

    2010-04-01

    ... 27 Alcohol, Tobacco Products and Firearms 1 2010-04-01 2010-04-01 false Hotels. 31.82 Section 31... Same Premises § 31.82 Hotels. The proprietor of a hotel who conducts the sale of liquors throughout the hotel premises is only required to register under this part for one place. For example, different areas...

  13. Energy efficiency opportunities in Hotels

    Directory of Open Access Journals (Sweden)

    Dina Said

    2017-03-01

    Full Text Available According to the statistics in Egypt (2013, the number of hotels is 1193, about 407 of them have contracted power greater than 500 kW.Air conditioning, lighting, water heating and refrigeration represent the main activities demanding electrical energy in hotel business.The energy consumption per night spend changes a lot, depending on various factors; facilities provided, category of hotel, occupancy , geographical situation, weather conditions, nationality of clients, design and control of the installations.Energy benchmarking is an internal management tool designed to provide ongoing, reliable and verifiable tracking on the hotels performance. The most useful performance indicator (or Energy Efficiency Benchmarking of hotels are: Lighting Power Density (LPD in W (for lighting/m2, and energy intensity (kWh/m2/ y.There are multiple benefits for improving energy in hotel business; reduces the hotel's operating cost, reduces climate change risks and promotes green tourism.Energy efficiency opportunities are low-cost measures and cost- effective investments.   There are many energy saving opportunities for lighting in hotel's guest rooms as well as the more obvious savings in lobbies and exterior lighting areas. Behavior campaigns can yield substantial energy savings, both through the guests and housekeeper behavior. Encouraging housekeepers to use natural light during room cleaning is a simple first step to implement energy saving program.This paper presents the energy efficiency guidelines and energy benchmarking for hotels. Also a case study showing how the energy efficiency program implemented is presented. 

  14. Building Hotel Revenues through Tourism

    Directory of Open Access Journals (Sweden)

    John D. Murtha, CHA

    2013-01-01

    Full Text Available When evaluating ways to maximize revenues, hotel executives should consider supporting the efforts of local destination marketing organizations. Helping to build and sustain travel to a city or region can benefit individual hotels, by combining resources and energy on marketing tactics that would otherwise be too ambitious or costly for a single property to pursue on its own. The market in Boston and adjacent Cambridge, Massachusetts offers an interesting case study for understanding the interaction of hotels and destination marketing organizations. The author includes action steps for hoteliers who would like to become more involved in such efforts.

  15. Agency-Hired Hotel Housekeepers

    Science.gov (United States)

    Sanon, Marie-Anne V.

    2014-01-01

    Hotel housekeepers experience unique workplace hazards and characteristics that increase their risks for poor health outcomes. Today’s agency-hiring practices may further marginalize hotel housekeepers and negatively impact their health. Yet the impact of such hiring practices on the health of this vulnerable worker group remains unexplored. This article presents the debate regarding agency-hiring practices and how these practices may influence the health and well-being of hotel housekeepers. Implications for occupational health nurses are also discussed. PMID:24512722

  16. Empowerment: Hotel employees’ perspective

    Directory of Open Access Journals (Sweden)

    Kartinah Ayupp

    2010-12-01

    Full Text Available An empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within the industry. Factors such as communication, coaching, participation, training and reward were examined for any significant relationship with empowerment, along with whether the employee’s socio-demographic characteristics affected their perceptions of empowerment. The findings indicated that except for gender, socio-demographic factors were not a strong influence on the diffusion of empowerment among employees. In order to ensure that the employees feel empowered, factors such as communication, coaching, participation, training and reward should be given due attention by the management.  Based on the findings, implications for companies are discussed and further research is suggested.

  17. San Pedro Hacienda Hotel

    Directory of Open Access Journals (Sweden)

    Neutra, Richard J.

    1960-05-01

    Full Text Available Una de las arterias principales de Los Angeles, la carretera de acceso desde Western Avenue, que relaciona la ciudad con su puerto, permite llegar fácilmente, a través de una pequeña desviación, a la entrada principal del hotel. El sencillo grupo de edificios que lo constituyen, se amolda a la pendiente del terreno, acusando el juego de volúmenes y de sol y sombra para aumentar el interés visual. Al fondo, la severidad del paisaje montañoso contrasta con la tranquilidad del mar, que en este caso, pese a ser el Océano Pacífico el gran mar occidental americano, aparece al E., por estar el edificio situado en la orilla oriental de la península de Falos Verdes.

  18. How Customers Choose Hotels

    Directory of Open Access Journals (Sweden)

    Hera Oktadiana

    2011-05-01

    Full Text Available In the advancement of hospitality industry, thus it is important for hotel sales and marketing to understand the customer behavior in order to create effective marketing. Factors that influence customer behavior as individuality consist of personal and interpersonal factors. Personal factors include the needs, wants, motivation, perception, learning, personality, lifestyle, and self-concept. Meanwhile, interpersonal factors come from culture and sub-culture, group references, customers through stages before deciding to purchase. Begin with the awareness about the needs, customers then find information about the product or service that could be used to solve the problems. After having the information, customers select the best product and service before deciding to purchase. After purchasing, the last stage is evaluation of product and service, whether it is satisfying or not.

  19. Constructing hotel brands: A multimodal analysis of luxury hotel homepages

    Directory of Open Access Journals (Sweden)

    Fei-Wen Cheng

    2016-04-01

    Full Text Available As e-marketing has become the dominant marketing mode in the hospitality industry, this study investigates how two luxury hotels represent and promote themselves through their major e-commerce platforms (i.e. hotel-owned websites. The verbal and visual texts of 51 website homepages owned by these two hotel chains are compiled and analyzed by drawing upon the corpus linguistic approach for verbal analysis and Kress and van Leeuwen’s (2006 visual grammar framework for image analysis. The findings indicate that despite some similarities in their web-mediated communication strategies, each hotel firm has discursive strategies that reveal diverging attitudes in their choices of various semiotic resources to construct their own brand identities. This study contributes to the academic literature on web-mediated tourism discourse by showing how a multimodal analysis can add insights to brand formulation.

  20. Kubija Hotell-Loodusspaa = Kubija Hotel-Nature Spa

    Index Scriptorium Estoniae

    2012-01-01

    Võrus Männiku tee 43A asuva Kubija Hotell-Loodusspaa sisekujundusest. Sisearhitektid Tiiu Truus ja Birgit Jaanus (Stuudio Truus). Arhitektid Indrek Tiigi ja Helle-Triin Hansumäe. Loetletud Stuudio Truus tehtud töid

  1. Feasibility analysis for a SolarShare co-operative in the City of Toronto

    International Nuclear Information System (INIS)

    Brigham, M.; Gipe, P.

    2007-01-01

    This report provided details of a feasibility study conducted to assess a business model for a solar electric co-operative within the City of Toronto. The study focused on the development of a rooftop array of solar photovoltaic (PV) panels. A portfolio of potential partners and projects representing approximately 4 MW was identified. Economic and financial models were used to determine the viability of the SolarShare rooftop design. Various tariffs and subsidies currently available for the development of renewable energy projects were reviewed. Despite growing environmental awareness and enthusiasm for solar energy projects amongst Toronto inhabitants, the analysis demonstrated that rooftop PV projects in Ontario are not profitable without a reduction in the costs of $3,500 to $5000 kW, subsidies, or an increase in tariff payments under the province's standard offer contract program. Revenues derived from energy sales under the SolarShare program were approximately half of what was required to undertake a profitable investment in solar PV. Recommendations for building profitable PV systems using a staged approach were included. 27 refs., 16 tabs., 1 fig

  2. In vivo neutron activation at Toronto 1967-1981

    International Nuclear Information System (INIS)

    Harrison, J.E.; McNeill, K.G.

    1986-01-01

    Since the inception of work on in vivo neutron activation analysis at Toronto in 1967, the project has grown until these procedures are in routine diagnostic use at the Toronto General Hospital. Approximately 300 calcium tests and 600 nitrogen tests are carried out each year. Cadmium tests are also available. (author)

  3. ORGANIZATION OF BUSINESS IN HOTEL HOUSEKEEPING

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2015-01-01

    Full Text Available Hotel housekeeping department is represented in every organizational structure of the hotel, and its size and structure depends on the type and size of the hotel, basic offer and contents, category of the hotel, the level of usage and the duration of the hotel business. The primary role of hotel housekeeping is cleaning and maintenance of hotel units and rooms, and the selection of the head hotel housekeeper, who will successfully lead the housekeeping department is extremely important for a successful business, recognition and reputation of the hotel. In addition to higher or university education and language skills, the head housekeeper must have the management skills related to planning, organizing, leading and controlling, as well as general and professional knowledge of psychology of work and hygiene. The head hotel housekeeper, as a hotel manager, organizes, directs and controls the work of hotel housekeeping. It is responsible for the accuracy of the occupancy rate report, preparation of rooms and other hotel units, to achieve the highest level of quality of hotel services, training of employees, for the application of standards and for continuous application of business policy of the hotel

  4. The physical environment and its relevance to customer satisfaction in boutique hotels; Hotel Haven, Helsinki

    OpenAIRE

    Jysmä, Ekaterina

    2012-01-01

    Object of this research is physical environment of the boutique hotel named Haven. As there is lack of the researches concerning physical environment role in the boutique hotels, this paper could be useful both for the studied hotel as well as for the other boutique hotels managers and owners. Moreover, it could be useful for the potential customers of Hotel Haven. Main topic of this research is the importance and relevance of the physical environment in Hotel Haven, mostly its impact o...

  5. Hotel business in Porto Alegre

    Directory of Open Access Journals (Sweden)

    Carla Schlieper Castilho

    2007-11-01

    Full Text Available This article intends to discuss the beginnings and evolution of hotel business in Porto Alegre City, relating the upsurge of these facilities with its historic context and locating them in time and space. This study identifies, classifies and discusses several types of lodging facilities settled between 1732 and 1940 and describes the particular characteristics of each one. This article also discusses the importance of selected hotels that became markers of the social and political history of the city.

  6. Radon survey in Metropolitan Toronto schools

    International Nuclear Information System (INIS)

    Becker, E.; Moridi, R.

    1992-01-01

    The radon testing survey in Metropolitan Toronto public schools was the most intensive project of its kind ever undertaken in Canadian schools. It also included an extensive public education program on radiation and radon-in-schools. The radon levels at 632 schools were measured using the CAIRS Radon Monitors. Ninety percent of the locations measured were found to have a radon level equal to or less than 2 mWL. Two locations in two different schools were found to have a radon level at or above the Action Level (20 mWL). The remaining results were between the two extremes. Follow-up testing in those schools where more than 10 mWL of radon was found is in progress. (author)

  7. Bathymetry of Lake Ontario

    Data.gov (United States)

    National Oceanic and Atmospheric Administration, Department of Commerce — Bathymetry of Lake Ontario has been compiled as a component of a NOAA project to rescue Great Lakes lake floor geological and geophysical data and make it more...

  8. Future changes of temperature and heat waves in Ontario, Canada

    Science.gov (United States)

    Li, Zhong; Huang, Guohe; Huang, Wendy; Lin, Qianguo; Liao, Renfei; Fan, Yurui

    2018-05-01

    Apparent changes in the temperature patterns in recent years brought many challenges to the province of Ontario, Canada. As the need for adapting to climate change challenges increases, the development of reliable climate projections becomes a crucial task. In this study, a regional climate modeling system, Providing Regional Climates for Impacts Studies (PRECIS), is used to simulate the temperature patterns in Ontario. Three PRECIS runs with a resolution of 25 km × 25 km are carried out to simulate the present (1961-1990) temperature variations. There is a good match between the simulated and observed data, which validates the performance of PRECIS in reproducing temperature changes in Ontario. Future changes of daily maximum, mean, and minimum temperatures during the period 2071-2100 are then projected under the IPCC SRES A2 and B2 emission scenarios using PRECIS. Spatial variations of annual mean temperature, mean diurnal range, and temperature seasonality are generated. Furthermore, heat waves defined based on the exceedance of local climatology and their temporal and spatial characteristics are analyzed. The results indicate that the highest temperature and the most intensive heat waves are most likely to occur at the Toronto-Windsor corridor in Southern Ontario. The Northern Ontario, in spite of the relatively low projected temperature, would be under the risk of long-lasting heat waves, and thus needs effective measures to enhance its climate resilience in the future. This study can assist the decision makers in better understanding the future temperature changes in Ontario and provide decision support for mitigating heat-related loss.

  9. Hotel Don Pepe. Marbella

    Directory of Open Access Journals (Sweden)

    Población, Eleuterio

    1965-07-01

    Full Text Available This splendid building, located at «Las Merinas», is a new source of interest in the beautiful Costa del Sol. It has been made with the most modern materials and techniques. It has an outstanding view over the sea and it has seven standardized floor levels occupied by single rooms, whilst other parts of the building are taken up with small apartments. The recreation zone includes a bar, swimming pools for children and adults, and a cabaret. The ground floor has a main entrance hall, reception offices, shopping corridor, great hall, tea room, and bar. The second floor has a breakfast room, connecting two banqueting halls, hairdresser's, sauna baths, gymnasium, administrative offices, and the manager's flat. The services zone comprises the kitchen, a dining room for various members of the senior staff, post office, laundry, and other standard facilities. The celler serves as a general store and also as wine storage. This hotel has a most impressive functional aspect, and sets a new standard of comfort and luxury for the benefit of tourists who visit this fashionable and picturesque part of the Mediterranean coast.Este espléndido edificio, situado en la finca «Las Merinas», es un atractivo más de la bellísima Costa del Sol malagueña. Se ha instalado de acuerdo con los más modernos materiales y técnicas, disfrutando de bellas vistas hacia el mar, y dispone de: un bloque con siete plantas-tipo de habitaciones, otro de apartamentos auxiliares de pequeña altura, y la zona de recreo, con bar, piscinas para niños, nadadores y saltos, y sala de fiestas. La planta baja aloja: el acceso principal, recepción, conserjería, galería comercial, gran hall, salón de té, bar, etc. La entreplanta comprende: el comedor de desayunos, en conexión con dos comedores para banquetes; peluquerías, sauna, gimnasio, administración y vivienda del director, aparte de la zona de servicios, con cocina, comedores varios de jefes, personal, correos, lavander

  10. Towards Universal Design Hotels in Denmark.

    Science.gov (United States)

    Grangaard, Sidse

    2016-01-01

    Based on the research project 'Accessible Hotel Rooms' that studies the balance between the experience of supply and demand regarding accessibility features in Danish hotel rooms, this paper demonstrates factors having an influence on Universal Design hotels in Denmark. The research project was financed by the Danish Transport and Construction Agency. Different notions in the hotel sector of the current supply and demand for Universal Design hotel rooms are identified, as well as future demand. Despite supplying accessible rooms, some hotels do not advertise their accessibility features on their website. There exists an attitude in the hotel sector that functions as a barrier for Universal Design: if there are enough guests, for example business travellers, then why market the hotel on Universal Design? The paper points out the coherence between the understanding of the users and the view of demand. Another important factor is Corporate Social Responsibility, which can be regarded as a strategy or platform towards Universal Design hotels.

  11. Ethnocultural and Sex Characteristics of Patients Attending a Tertiary Care Pain Clinic in Toronto, Ontario

    Directory of Open Access Journals (Sweden)

    Angela Mailis-Gagnon

    2007-01-01

    Full Text Available BACKGROUND: Ethnocultural factors and sex may greatly affect pain perception and expression. Emerging literature is also documenting racial and ethnic differences in pain access and care.

  12. A look forward to the competitive landscape of Ontario's electricity supply

    International Nuclear Information System (INIS)

    Carr, J.

    1998-01-01

    The government of Ontario is a shareholder in Ontario Hydro and is responsible for ensuring that the public receives electricity service at the lowest, most prudent price. The current monopoly arrangement provides Ontario with a revenue stream that is predictable and amenable to control. However, the emerging restructuring of Ontario's electricity supply system will be strongly dependent on the direction determined by government policy. Other factors that will have significant influence on developments will be the restructuring initiatives outside the province, and the attractiveness of the electricity sector to investors. In November 1997, Ontario released a white paper by the Minister of Energy, Science and Technology, entitled 'Direction for change'. This document is a preliminary statement of potential policy regarding electricity restructuring in Ontario. Some of the key elements of the White Paper were: (1) the creation of a competitive market in the year 2000 for both wholesale and retail customers, (2) separating monopoly operations from competitive business activities throughout the electricity sector, (3) expanding the role on the Ontario Energy Board to give it regulatory power over the electricity sector, and (4) introducing measures to ensure environmental protection. Three other relevant reports were also released in December 1997: (1) Report of the Select Committee on Ontario Hydro Nuclear Affairs, (2) Ontario Energy Board Advisory Report on Legislative Change Requirements for Natural Gas Deregulation, and (3) Report of the Toronto Transition Team. The government policy indicated by these various reports appear to represent a careful balance of many conflicting interests and obligations. According to expert observers, the emerging policy appears to have the necessary technical, financial and political support to ensure a successful competitive electricity supply system in Ontario. 4 refs

  13. Heat wave generates questions about Ontario's generation capacity

    International Nuclear Information System (INIS)

    Horne, D.

    2005-01-01

    Concerns regarding Ontario's power generation capacity were raised following a major blackout which occurred in August 2003. Power demand reached 26,170 MW during the weeks leading to the blackout, forcing the Independent Electricity System Operator (IESO) to ask residents to reduce electricity use during the day. The grid operator had also issued a forecast that Toronto could face rolling blackouts during times of heavy power demand. Ontario power consumption records were set in June and July of 2003 due to a heat wave, with hourly demand exceeding 25,000 MW on 53 occasions. Ontario was forced to import up to 3,400 MW (13 per cent of its power needs) from neighbouring provinces and the United States. During that period, the price of power had risen sharply to over 30 cents a kilowatt hour, although household consumers were still charged in the 5 to 10 cent range per kilowatt hour. However, it was noted that taxpayers will eventually bear the cost of importing power. The IESO noted that importing electricity is cheaper than the generation available in Ontario and that it is more economical to import, based on the market clearing price of all generators. In 2004, the IESO purchased 6 per cent of their electricity from the United States. That figure is expected to increase for 2005. Ontario generators produced 26.9 million MWh more in the summer of 2005 than during the same period in 2004 to meet electricity demand levels. It was noted that although importing power presently meets peak demand, the IESO agrees there is a need for new generation within Ontario. In addition to restarting Ontario's Pickering and Bruce nuclear facilities, more than 3,300 MW of new gas-fired generation is under construction or approved, and more than 9,000 MW are in various stages of approval. This paper discussed the effect of high energy costs on industry and Ontario's ability to meet future electricity demand in comparison to neighbouring jurisdictions. Issues regarding grid maintenance

  14. Destination Characteristics that Drive Hotel Performance

    DEFF Research Database (Denmark)

    Assaf, A. George; Josiassen, Alexander; Woo, Linda

    2017-01-01

    , government support, disposable income, and number of international arrivals within a tourism destination. Results indicate that the most important barriers to hotel performance are the competition among accommodation providers, tax rate and fuel price. We argue for the need for hotel providers to develop......The increased market saturation and competition in both domestic and international tourism destinations have renewed interest among hotel operators in identifying the key drivers of hotel performance. This paper presents a comprehensive analysis of the determinants of hotel performance...... strategies that take cognisance of the key drivers and barriers to enhancing hotel performance in an ever-changing global tourism sector....

  15. 'Bee hotels' as tools for native pollinator conservation: a premature verdict?

    Directory of Open Access Journals (Sweden)

    J Scott MacIvor

    Full Text Available Society is increasingly concerned with declining wild bee populations. Although most bees nest in the ground, considerable effort has centered on installing 'bee hotels'--also known as nest boxes or trap nests--which artificially aggregate nest sites of above ground nesting bees. Campaigns to 'save the bees' often promote these devices despite the absence of data indicating they have a positive effect. From a survey of almost 600 bee hotels set up over a period of three years in Toronto, Canada, introduced bees nested at 32.9% of sites and represented 24.6% of more than 27,000 total bees and wasps recorded (47.1% of all bees recorded. Native bees were parasitized more than introduced bees and females of introduced bee species provisioned nests with significantly more female larva each year. Native wasps were significantly more abundant than both native and introduced bees and occupied almost 3/4 of all bee hotels each year; further, introduced wasps were the only group to significantly increase in relative abundance year over year. More research is needed to elucidate the potential pitfalls and benefits of using bee hotels in the conservation and population dynamics of wild native bees.

  16. 'Bee hotels' as tools for native pollinator conservation: a premature verdict?

    Science.gov (United States)

    MacIvor, J Scott; Packer, Laurence

    2015-01-01

    Society is increasingly concerned with declining wild bee populations. Although most bees nest in the ground, considerable effort has centered on installing 'bee hotels'--also known as nest boxes or trap nests--which artificially aggregate nest sites of above ground nesting bees. Campaigns to 'save the bees' often promote these devices despite the absence of data indicating they have a positive effect. From a survey of almost 600 bee hotels set up over a period of three years in Toronto, Canada, introduced bees nested at 32.9% of sites and represented 24.6% of more than 27,000 total bees and wasps recorded (47.1% of all bees recorded). Native bees were parasitized more than introduced bees and females of introduced bee species provisioned nests with significantly more female larva each year. Native wasps were significantly more abundant than both native and introduced bees and occupied almost 3/4 of all bee hotels each year; further, introduced wasps were the only group to significantly increase in relative abundance year over year. More research is needed to elucidate the potential pitfalls and benefits of using bee hotels in the conservation and population dynamics of wild native bees.

  17. Air quality plans unveiled at Toronto's first Smog Summit

    Energy Technology Data Exchange (ETDEWEB)

    Anon.

    2000-06-23

    New federal and provincial initiatives to improve air quality were announced at the recent first-ever Toronto Smog Summit. An initial one million dollars have been pledged by the federal Minister of the Environment to support a framework for extending daily air quality forecasting across Canada, to begin within the next year. The funding will be used to increase the information base of existing air quality advisory programs in Ontario, and to create a daily air quality index immediately in other areas of the country most affected by smog. Existing air quality assessment programs will be expanded to include air quality models incorporating measurement and reporting of particulate matter levels. A second federal initiative also announced at the is meeting will be a corporate smog action plan, led by the Ontario regional offices of the federal departments of the Environment, Health Canada, and Public Works and Government Services. This program will include rapid response by federal government departments during Smog Alerts Days and measures to reduce the federal government's contribution to causing smog through encouragement of low or no emission options for employees, educational programs on best practices at home and at the office, reduction of employee travel through flextime and telecommuting, conversion of government vehicles to natural gas and other alternatives, and retrofitting government buildings for greater energy and water efficiency. A federal commitment of at least $200,000 was also announced by the Minister of Transport to support six sustainable transportation projects. The provincial Minister of the Environment announced the membership of the province's Anti-Smog Action Plan, which involves some 50 partners from industry associations, companies, government agencies and non-government organizations to help Ontario to meet its commitment to reduces nitrogen oxides and volatile organic compounds emissions by 45 per cent by 2015. A strategy for

  18. High-resolution quantification of atmospheric CO2 mixing ratios in the Greater Toronto Area, Canada

    Science.gov (United States)

    Pugliese, Stephanie C.; Murphy, Jennifer G.; Vogel, Felix R.; Moran, Michael D.; Zhang, Junhua; Zheng, Qiong; Stroud, Craig A.; Ren, Shuzhan; Worthy, Douglas; Broquet, Gregoire

    2018-03-01

    Many stakeholders are seeking methods to reduce carbon dioxide (CO2) emissions in urban areas, but reliable, high-resolution inventories are required to guide these efforts. We present the development of a high-resolution CO2 inventory available for the Greater Toronto Area and surrounding region in Southern Ontario, Canada (area of ˜ 2.8 × 105 km2, 26 % of the province of Ontario). The new SOCE (Southern Ontario CO2 Emissions) inventory is available at the 2.5 × 2.5 km spatial and hourly temporal resolution and characterizes emissions from seven sectors: area, residential natural-gas combustion, commercial natural-gas combustion, point, marine, on-road, and off-road. To assess the accuracy of the SOCE inventory, we developed an observation-model framework using the GEM-MACH chemistry-transport model run on a high-resolution grid with 2.5 km grid spacing coupled to the Fossil Fuel Data Assimilation System (FFDAS) v2 inventories for anthropogenic CO2 emissions and the European Centre for Medium-Range Weather Forecasts (ECMWF) land carbon model C-TESSEL for biogenic fluxes. A run using FFDAS for the Southern Ontario region was compared to a run in which its emissions were replaced by the SOCE inventory. Simulated CO2 mixing ratios were compared against in situ measurements made at four sites in Southern Ontario - Downsview, Hanlan's Point, Egbert and Turkey Point - in 3 winter months, January-March 2016. Model simulations had better agreement with measurements when using the SOCE inventory emissions versus other inventories, quantified using a variety of statistics such as correlation coefficient, root-mean-square error, and mean bias. Furthermore, when run with the SOCE inventory, the model had improved ability to capture the typical diurnal pattern of CO2 mixing ratios, particularly at the Downsview, Hanlan's Point, and Egbert sites. In addition to improved model-measurement agreement, the SOCE inventory offers a sectoral breakdown of emissions

  19. High-resolution quantification of atmospheric CO2 mixing ratios in the Greater Toronto Area, Canada

    Directory of Open Access Journals (Sweden)

    S. C. Pugliese

    2018-03-01

    Full Text Available Many stakeholders are seeking methods to reduce carbon dioxide (CO2 emissions in urban areas, but reliable, high-resolution inventories are required to guide these efforts. We present the development of a high-resolution CO2 inventory available for the Greater Toronto Area and surrounding region in Southern Ontario, Canada (area of  ∼ 2.8 × 105 km2, 26 % of the province of Ontario. The new SOCE (Southern Ontario CO2 Emissions inventory is available at the 2.5 × 2.5 km spatial and hourly temporal resolution and characterizes emissions from seven sectors: area, residential natural-gas combustion, commercial natural-gas combustion, point, marine, on-road, and off-road. To assess the accuracy of the SOCE inventory, we developed an observation–model framework using the GEM-MACH chemistry–transport model run on a high-resolution grid with 2.5 km grid spacing coupled to the Fossil Fuel Data Assimilation System (FFDAS v2 inventories for anthropogenic CO2 emissions and the European Centre for Medium-Range Weather Forecasts (ECMWF land carbon model C-TESSEL for biogenic fluxes. A run using FFDAS for the Southern Ontario region was compared to a run in which its emissions were replaced by the SOCE inventory. Simulated CO2 mixing ratios were compared against in situ measurements made at four sites in Southern Ontario – Downsview, Hanlan's Point, Egbert and Turkey Point – in 3 winter months, January–March 2016. Model simulations had better agreement with measurements when using the SOCE inventory emissions versus other inventories, quantified using a variety of statistics such as correlation coefficient, root-mean-square error, and mean bias. Furthermore, when run with the SOCE inventory, the model had improved ability to capture the typical diurnal pattern of CO2 mixing ratios, particularly at the Downsview, Hanlan's Point, and Egbert sites. In addition to improved model–measurement agreement, the SOCE inventory offers a

  20. Cogeneration markets in Ontario

    International Nuclear Information System (INIS)

    Poredos, S.

    1993-01-01

    Cogeneration offers a key strategy which supports global competitiveness for Ontario businesses, encourages energy efficiency and environmental protection, and offers natural gas utilities and producers stable long-term incremental markets. By supporting cogeneration projects, electric utilities will benefit from increased flexibility. Natural gas is the fuel of choice for cogeneration, which can in most cases be easily integrated into existing operations. In Ontario, electric demand grew along with the gross domestic product until 1990, but has decreased with the recent economic recession. The provincial utility Ontario Hydro is resizing itself to stabilize total rate increases of 30% over the last three years and supporting reduction of its high debt load. Rate increases are supposed to be limited but this may be difficult to achieve without further cost-cutting measures. Cogeneration opportunities exist with many institutional and industrial customers who are trying to remain globally competitive by cutting operating costs. In general, cogeneration can save 20% or more of total annual energy costs. Due to excess capacity, Ontario Hydro is not willing to purchase electric power, thus only electric load displacement projects are valid at this time. This will reduce overall savings due to economies of scale. In southwestern Ontario, Union Gas Ltd. has been successful in developing 40 MW of electric displacement projects, providing a total load of 5 billion ft 3 of natural gas (50% of which is incremental). Over 3,000 MW of technical cogeneration potential is estimated to exist in the Union Gas franchise area

  1. Women Plan Toronto (1985 - 2000) and Toronto Women’s City Alliance (2004 - and struggling on): Experiences and Lessons

    OpenAIRE

    Modlich, Regula

    2012-01-01

    This article presents the history, analysis and prospects for women’s capacity to engender the planning process in Toronto. It recounts the origins and actions of Women Plan Toronto in the early 1980s to the Toronto Women’s City Alliance campaigns, setting this pioneering work against today’s cut-backs of transit, child care, and social housing and efforts to establish a Women’s Equalities Office. The two women's groups have been struggling to eliminate ongoing silencing, discrimination, i...

  2. Barons Hotels - uus hotellikett, uued hotellid

    Index Scriptorium Estoniae

    2007-01-01

    Eelmisel aastal moodustatud hotellikett Barons Hotels OÜ opereerib Tallinnas kolme hotelli, need on eksklusiivne butiikhotell Barons, moodne äri-, konverentsi- ja puhkereisijate hotell Euroopa ja mugav kahetärnihotell Braavo!

  3. Eesti filmi "Jade Warrior" esilinastus Torontos / Andres Laasik

    Index Scriptorium Estoniae

    Laasik, Andres, 1960-2016

    2006-01-01

    Soome ja Hiina mütoloogiat ühendav fantaasiafilm "Igavese armastuse sõdalane - Jade Warrior" (Soome, Hiina ja Eesti ühistöö) esilinastus eile Toronto filmifestivalil. Andmed filmi tootmise ja levitamise kohta

  4. Centre for nuclear engineering University of Toronto annual report 1984

    International Nuclear Information System (INIS)

    1984-12-01

    The annual report of the Centre for Nuclear Engineering, University of Toronto covers the following subjects: message from the Dean; Chairman's message; origins of the centre; formation of the centre; new nuclear appointments; and activities of the centre, 1984

  5. Working with Spanish-Speaking Latin American Students in Toronto

    Science.gov (United States)

    Duran, Marcela S.

    1978-01-01

    The problems affecting the reception, adjustment, and placement of Spanish-speaking students into the Toronto school system are discussed, and include immigration patterns, Spanish values, and the Latin American school. (Author/HP)

  6. Edmonton fills vacuum left by Toronto firm

    International Nuclear Information System (INIS)

    Lunan, D.

    2000-01-01

    EPCOR Energy Services, the retail marketing arm of Edmonton's municipal utility company, holds 30,000 residential customer contracts that it purchased from Alberta Natural Gas Savings Corporation last fall. It is also selling natural gas to 10,000 commercial customers. EPCOR now is interested in acquiring the customer base from Apollo Gas Marketing, a Toronto-based marketer recently forced out of the Alberta market by rising gas prices. EPCOR is eager to learn from the mistakes made by Apollo and other natural gas marketers and is putting together a contract package that would ensure a reasonable profit on operations even in the face of rising gas prices. Customers are offered the opportunity to sign fixed term contracts for one -, three-, or five years. The one year contract has a price tag of $6.75/gigajoule; the three-year term is priced at $5.99/gigajoule, and the five-year contract at $5.35/gigajoule. While the one-year price is a little high, compared to contracts available from other marketers, EPCOR's five-year term is worth customers' attention. EPCOR is able to make this offer since it has sufficient gas under a variety of futures contracts to meet it contractual obligations without being forced to buy gas on the spot market

  7. Edmonton fills vacuum left by Toronto firm

    Energy Technology Data Exchange (ETDEWEB)

    Lunan, D.

    2000-06-19

    EPCOR Energy Services, the retail marketing arm of Edmonton's municipal utility company, holds 30,000 residential customer contracts that it purchased from Alberta Natural Gas Savings Corporation last fall. It is also selling natural gas to 10,000 commercial customers. EPCOR now is interested in acquiring the customer base from Apollo Gas Marketing, a Toronto-based marketer recently forced out of the Alberta market by rising gas prices. EPCOR is eager to learn from the mistakes made by Apollo and other natural gas marketers and is putting together a contract package that would ensure a reasonable profit on operations even in the face of rising gas prices. Customers are offered the opportunity to sign fixed term contracts for one -, three-, or five years. The one year contract has a price tag of $6.75/gigajoule; the three-year term is priced at $5.99/gigajoule, and the five-year contract at $5.35/gigajoule. While the one-year price is a little high, compared to contracts available from other marketers, EPCOR's five-year term is worth customers' attention. EPCOR is able to make this offer since it has sufficient gas under a variety of futures contracts to meet it contractual obligations without being forced to buy gas on the spot market.

  8. From Smart Rooms to Smart Hotels

    OpenAIRE

    Petrevska, Biljana; Cingoski, Vlatko; Gelev, Saso

    2016-01-01

    This paper gives an overview of a potential path that new hotels have to satisfy to improve their status from a hotel with smart rooms towards a full-scale smart hotel facility. It presents a possible transitional way including innovative applications based on modern information technology for ambient settings in the domain of hotel industry that aims to improve the quality of offered services towards clients, starting from the present level of smart rooms. The main objective i...

  9. Penerapan Interior Branding pada Hotel Yello

    OpenAIRE

    Gunawan, Astri Indrawati

    2017-01-01

    The development of entertainment and tourism in Surabaya has lead to increasing of tourist arrival. This condition makes hotel businesses flourishing. The 3 star hotel is currently the best-selling hotel due to adequate facilities at current economic level. To cope with the competition, many 3 star hotels applied branding in the interior. Interior branding is formed not only from the visual beauty, but rather to the room's atmosphere that contains stories and unique messages to influence the ...

  10. Enterprise Architecture Data Pada Hotel ABC

    OpenAIRE

    Soesatyo, Stephanie; Wibowo, Adi; Handojo, Andreas

    2015-01-01

    Hotel ABC is a company engaged in hospitality management, i.e. room rental, rental of meeting rooms and coffee shop. Hotel ABC has a branch that has the same specifications of the hotel. In business process, Hotel ABC has information systems to support existing business processes. However, existing information systems have not been integrated as a whole. Based on the condition stated above, analysis and design of enterprise architecture information system is created for the company. The proce...

  11. Marketing strategy of The Emblem Hotel

    OpenAIRE

    Dolníková, Žofia

    2014-01-01

    Bachelor thesis analyzes the marketing strategy of The Emblem Hotel. The work combines two main parts - theoretical and practical, based on the chosen hotel. The first part defines the main terms and concepts associated with marketing and services in the hotel environment. Another section is devoted to presentation and analysis of individual marketing mix with its application to the hotel. The last section contains of an analysis of competition and SWOT analysis, on the basis of which in the ...

  12. Economic analysis of Heart and Stroke Foundation of Ontario's Hypertension Management Initiative

    Directory of Open Access Journals (Sweden)

    de Oliveira C

    2012-11-01

    Full Text Available Claire de Oliveira,1,2 Harindra C Wijeysundera,2,3 Sheldon W Tobe,4 Margaret Moy Lum-Kwong,5 Shirley Von Sychowski,5 Xuesong Wang,6 Jack V Tu,6 Murray D Krahn2,71University Health Network, Toronto, ON, Canada; 2Toronto Health Economics and Technology Assessment Collaborative, Toronto, ON, Canada; 3Schulich Heart Centre, Division of Cardiology, Department of Medicine, Sunnybrook Health Sciences Centre, University of Toronto, Toronto, ON, Canada; 4Division of Nephrology, Department of Medicine, Sunnybrook Health Sciences Centre, University of Toronto, Toronto, ON, Canada; 5Heart and Stroke Foundation of Ontario, Toronto, ON, Canada; 6Institute for Clinical Evaluative Sciences, Toronto, ON, Canada; 7Department of Medicine and Faculty of Pharmacy, University of Toronto, Toronto, ON, CanadaObjectives: Hypertension is suboptimally treated in primary care settings. We evaluated the cost-effectiveness of the Heart and Stroke Foundation of Ontario's Hypertension Management Initiative (HMI, an interdisciplinary, evidence-informed chronic disease management model for primary care that focuses on improving blood pressure management and control by primary care providers and patients according to clinical best practice guidelines.Methods: The perspective of our analysis was that of the Ontario Ministry of Health and Long-Term Care with a lifetime horizon and 5% annual discount rate. Using data from a prospective cohort study from the HMI, we created two matched groups: pre-HMI (standard care, and post-HMI (n = 1720. For each patient, we estimated the 10-year risk of cardiovascular disease (CVD using the Framingham risk equation and life expectancy from life tables. Long-term health care costs incurred with physician visits, acute and chronic care hospitalizations, emergency department visits, same-day surgeries, and medication use were determined through linkage to administrative databases, using a bottom-up approach.Results: The HMI intervention was

  13. Hotel Nikko Tianjin General Manager Interview

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    Before the grand opening of Hotel Nikko Tianjin on April 11,Beijing Review conducted an interview with Mr.Hiroshi O’ishi,General Manager of the new hotel,in order to share the operational and management expertise of Nikko Hotels International with our readers.

  14. MARKETING IN HOTEL CORPORATION AND SPORT MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Miodrag Koprivica

    2009-11-01

    Full Text Available Sportsmen are customers of hotel services, therofore sports managers must have about their organization and work. In the hotel business there are at least three involved parties, and each one of them has one or more main goals. Main goal of the hotel owners is to make profit, hotel employees is to earn their salaries and the hotel guests main goal is to get the satisfac- tion through the services that hotel offers. Main assignment of the hotel management is to create business strategy which would lead to satisfaction of all three involved parties. Favoring one of the involved party’s needs that leads to other parties disadvanta- ge is not a formula of successful management. Mission and vision of the hotel business are determined by the hotel owners them- selves. The goal of the hotel management is to “translate” the general business philo- sophy into goals, plans and measures in order to achieve the before mentioned philo- sophy. Determining of the (really achievable vision, “dream of success” if you will, is the foundation of the total and successful business politics in the hotelier business. The goal of this work is to answer the questions of the usefulness of the hotels marketing mix, diverse commercial tools and the resource size which hotels use for mar- keting. All in the function of general alignment of the universal business politics and concrete plans and functions.

  15. In Hotels, Health and Spas Equals Wealth

    Directory of Open Access Journals (Sweden)

    Andrea Foster

    2015-02-01

    Full Text Available Business is back for hotels across the United States with occupancy levels surpassing long-run averages and hotels raising room rates more aggressively. The hotel industry has finally climbed out of the recovery period following the Great Recession as people are traveling more than ever before, and at higher prices.

  16. Aplicació Microsoft .Net : Hotel Spa

    OpenAIRE

    Marquès Palmer, Jordi

    2010-01-01

    Desenvolupament d'una aplicació amb Microsoft .NET, WCF, WPF, Linq2SQL, d'un Hotel Spa. Desarrollo de una aplicación con Microsoft .NET, WCF, WPF, Linq2SQL, de un Hotel Spa. Application development using Microsoft .NET, WCF, WPF, Linq2SQL, for a Spa Hotel.

  17. Ontario Hydro decontamination experience

    Energy Technology Data Exchange (ETDEWEB)

    Lacy, C S; Patterson, R W; Upton, M S [Chemistry and Metallurgy Department, Central Production Services, Ontario Hydro, ON (Canada)

    1991-04-01

    Ontario Hydro currently operates 18 nuclear electric generating units of the CANDU design with a net capacity of 12,402 MW(e). An additional 1,762 MW(e) is under construction. The operation of these facilities has underlined the need to have decontamination capability both to reduce radiation fields, as well as to control and reduce contamination during component maintenance. This paper presents Ontario Hydro decontamination experience in two key areas - full heat transport decontamination to reduce system radiation fields, and component decontamination to reduce loose contamination particularly as practised in maintenance and decontamination centres. (author)

  18. Ontario Hydro decontamination experience

    International Nuclear Information System (INIS)

    Lacy, C.S.; Patterson, R.W.; Upton, M.S.

    1991-01-01

    Ontario Hydro currently operates 18 nuclear electric generating units of the CANDU design with a net capacity of 12,402 MW(e). An additional 1,762 MW(e) is under construction. The operation of these facilities has underlined the need to have decontamination capability both to reduce radiation fields, as well as to control and reduce contamination during component maintenance. This paper presents Ontario Hydro decontamination experience in two key areas - full heat transport decontamination to reduce system radiation fields, and component decontamination to reduce loose contamination particularly as practised in maintenance and decontamination centres. (author)

  19. Green Hotel Management and Green Star Practice: A Case Study of Best Western President Istanbul Hotel

    OpenAIRE

    ATAY, Lütfi; DİLEK, S. Emre; YILDIRIM, H. Mehmet

    2014-01-01

    Defined as environmentally-sensitive marketing, green marketing is applied as a green hotel by accommodation establishments, and as a result of this application, hotels are entitled to be awarded a green star certificate. While those international hotel establishments which have become a brand are carrying out important activities with respect to the green hotel practice, it might be stated that hotels in Turkey are at the beginning level concerning sensitivity to the environment. In the stud...

  20. Hotel chains of the global South: The internationalization of South African hotel brands

    OpenAIRE

    Rogerson, Jayne M.

    2016-01-01

    The global hotel industry is at the heart of the tourism production system and dominated by chain affiliated hotels. Understanding the international spread of hotel chains is a critical issue in contemporary tourism scholarship. Although the internationalization of hotel chains based in the global North is extensively researched, limited work exists on hotel chains based in the global South. This paper addresses the internationalization and destination choice in Africa of South African based ...

  1. Ontario Hydro statistical yearbook 1990

    International Nuclear Information System (INIS)

    1990-01-01

    Ontario Hydro was created in 1906 by a special statute of the Province of Ontario. It is a financially self-sustaining corporation without share capital. The yearbook is a compilation of financial data detailed by financial statements and sales and revenue figures for the year 1990. It is broken down by municipalities served in Ontario

  2. Ontario Hydro statistical yearbook 1990

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    1991-12-31

    Ontario Hydro was created in 1906 by a special statute of the Province of Ontario. It is a financially self-sustaining corporation without share capital. The yearbook is a compilation of financial data detailed by financial statements and sales and revenue figures for the year 1990. It is broken down by municipalities served in Ontario.

  3. Environmentally Friendly Luxury Hotel : case: Grand Palace Hotel, Riga, Latvia

    OpenAIRE

    Losanwe, Ieva

    2013-01-01

    Chemical pollution, loss of biodiversity, ecological and other to environmental issues addressing words are often heard in todays’ society. Sustainability and especially its environmental aspect are growing trend. Environmental sustainability is considerable issues as well in tourism industry. Hotels can decrease their negative impact on environment by following and implementing environmentally sustainable practices at their business. Any step towards sustainability benefits both the environm...

  4. Hotell Radisson SAS = Radisson SAS Hotel / Inga Raukas

    Index Scriptorium Estoniae

    Raukas, Inga, 1967-

    2001-01-01

    Projekteerija Arhitektuuribüroo Künnapu & Padrik. Arhitektid Vilen Künnapu, Ain Padrik, Eero Palm, Tarmo Maiste. Sisekujundajad Christian Lundwall, Jan Öberg. Konstruktsioonid: Teuvo Meriläinen, Jyrki Rautamäki. Projekt ja hotell valmis 2000. 12 ill.: korruste plaanid, sise- ja välisvaated

  5. Acid rain: reflections on energy and environment. [Summary of conference at Toronto, November 1-3, 1979

    Energy Technology Data Exchange (ETDEWEB)

    Passmore, J

    1979-12-01

    Citizens groups organized a well-attended conference in Toronto, where speakers were requested to give clear direction on the political and technical opportunities for eliminating acid rain. Major Ontario contributors to the problem are the international Nickel Company, coal-fired power plants, and automobiles. The matter has top priority for the Ontario government, but individuals must cooperate by changing their lifestyles and paying closer attention to the environmental impacts of energy consumption. Canada is prepared to take unilateral action if no agreement is reached with the US on how much oxide emissions must be reduced. Conservation is the key to reducing energy demand in the short term, while development and careful management of domestic renewable energy sources can provide long-term energy growth. Acid rain is blamed for the death of 150 Ontario lakes and a reduction in solar radiation. The conference called for national policies aimed at eliminating the causes of acid rain and challenged environmentalists to lobby accordingly. (DCK)

  6. Costly location in Hotelling duopoly

    NARCIS (Netherlands)

    Hinloopen, J.; Martin, S.

    We introduce a cost of location into Hotelling's (1929) spatial duopoly model. We derive the general conditions on the cost-of-location function under which a pure strategy price-location Nash equilibrium exists. With linear transportation cost and a suitably specified cost of location that rises

  7. Room-Maid in Hotel

    Science.gov (United States)

    Hotel and Catering Industry Training Board, Wembley (England).

    This syllabus is intended for the use of training personnel in drawing up training programs for room-maids in hotels. Its main objective is to produce fully trained maids, thereby maintaining and raising standards. The syllabus is divided into three sections: Introducing to Housekeeping, Basic Tasks Performed by the Majority of Housekeeping…

  8. Hotels Make Room for Fitness.

    Science.gov (United States)

    Koszuta, Laurie Einstein

    1986-01-01

    Hotels, in hopes of gaining a competitive edge, are offering workout rooms, exercise equipment, fitness trails, and jogging tracks, but no standards have been set for safety of the facilities or staff preparedness in exercise screening, equipment use, injury prevention, or first aid. (MT)

  9. Retailers test Ontario market

    International Nuclear Information System (INIS)

    Kishewitsch, S.

    2000-01-01

    In anticipation of the full opening of the Ontario electricity market in November 2000, some of the newly-licensed electricity retailers are reported to be ready to begin testing the market early, hoping that all the uncertainties that still exist about pricing will be worked out in time. Among those jumping in now is Direct Energy Marketing, a retailer which claims 800,000 households in Ontario as electricity supply customers, as well as a wholesale gas marketing business. Direct Energy began retail electrical marketing on April 3, 2000, starting cautiously with small commercial operations as the initial target. Greengrid Electric, another of the new marketers, planned to begin marketing in mid-April, offering 100 per cent renewable-sourced electricity. Provident Energy Management, one of the new marketers whose licence is still pending, hopes to begin direct marketing as soon as its licence is confirmed. Another marketer ready to go as soon its license is issued is the former Sault Ste. Marie Hydro, now reorganized as PUC Energies Inc. PUC has the advantage of having a firm contract with a NUG (non-utility generator), Great Lakes Power, signed while PUC was still a municipal electric utility. As far as the other potential marketers are concerned, caution overrides opportunity for the present. Principal concerns are uncertainty over the retail settlement code, the electronic business data transfer system, transmission and distribution tariffs, whether existing non-utility generator contracts will allow for supply to another party, and over how quickly Ontario Power Generation Inc's (successor to Ontario Hydro) market power will be ratcheted down. Many of the potential marketers feel that despite the Ontario government's desire to see more competition, the power mitigation agreement, as it now reads, leaves little room for the small retailer to compete

  10. Retailers test Ontario market

    Energy Technology Data Exchange (ETDEWEB)

    Kishewitsch, S.

    2000-04-01

    In anticipation of the full opening of the Ontario electricity market in November 2000, some of the newly-licensed electricity retailers are reported to be ready to begin testing the market early, hoping that all the uncertainties that still exist about pricing will be worked out in time. Among those jumping in now is Direct Energy Marketing, a retailer which claims 800,000 households in Ontario as electricity supply customers, as well as a wholesale gas marketing business. Direct Energy began retail electrical marketing on April 3, 2000, starting cautiously with small commercial operations as the initial target. Greengrid Electric, another of the new marketers, planned to begin marketing in mid-April, offering 100 per cent renewable-sourced electricity. Provident Energy Management, one of the new marketers whose licence is still pending, hopes to begin direct marketing as soon as its licence is confirmed. Another marketer ready to go as soon its license is issued is the former Sault Ste. Marie Hydro, now reorganized as PUC Energies Inc. PUC has the advantage of having a firm contract with a NUG (non-utility generator), Great Lakes Power, signed while PUC was still a municipal electric utility. As far as the other potential marketers are concerned, caution overrides opportunity for the present. Principal concerns are uncertainty over the retail settlement code, the electronic business data transfer system, transmission and distribution tariffs, whether existing non-utility generator contracts will allow for supply to another party, and over how quickly Ontario Power Generation Inc's (successor to Ontario Hydro) market power will be ratcheted down. Many of the potential marketers feel that despite the Ontario government's desire to see more competition, the power mitigation agreement, as it now reads, leaves little room for the small retailer to compete.

  11. Did the suicide barrier work after all? Revisiting the Bloor Viaduct natural experiment and its impact on suicide rates in Toronto.

    Science.gov (United States)

    Sinyor, Mark; Schaffer, Ayal; Redelmeier, Donald A; Kiss, Alex; Nishikawa, Yasunori; Cheung, Amy H; Levitt, Anthony J; Pirkis, Jane

    2017-06-19

    This research aims to determine the long-term impact of the Bloor Street Viaduct suicide barrier on rates of suicide in Toronto and whether media reporting had any impact on suicide rates. Natural experiment. City of Toronto, Canada; records at the chief coroner's office of Ontario 1993-2003 (11 years before the barrier) and 2004-2014 (11 years after the barrier). 5403 people who died by suicide in the city of Toronto. Changes in yearly rates of suicide by jumping at Bloor Street Viaduct, other bridges including nearest comparison bridge and walking distance bridges, and buildings, and by other means. Suicide rates at the Bloor Street Viaduct declined from 9.0 deaths/year before the barrier to 0.1 deaths/year after the barrier (incidence rate ratio (IRR) 0.005, 95% CI 0.0005 to 0.19, p=0.002). Suicide deaths from bridges in Toronto also declined significantly (IRR 0.53, 95% CI 0.40 to 0.71, psuicide at the Bloor Street Viaduct were associated with an increase in suicide-by-jumping from bridges the following year. The current study demonstrates that, over the long term, suicide-by-jumping declined in Toronto after the barrier with no associated increase in suicide by other means. That is, the barrier appears to have had its intended impact at preventing suicide despite a short-term rise in deaths at other bridges that was at least partially influenced by a media effect. Research examining barriers at other locations should interpret short-term results with caution. © Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2017. All rights reserved. No commercial use is permitted unless otherwise expressly granted.

  12. MARKET ANALYSIS OF HOTEL SERVICES IN UKRAINE

    Directory of Open Access Journals (Sweden)

    Iryna Antonova

    2015-11-01

    Full Text Available The subject of this research is the market of hotel services in Ukraine in recent years, since the market for the hotel services in Ukraine emerged in the first half of the 2000s. Initially, the focus of both local and foreign investors was on the development of the hotel market in Kyiv. Gradually, with the development of hotel business in Ukraine, investors’ interest began to shift in the direction of populated cities, primarily large business centers of the country (with a population of about 1 million people such as Kharkiv, Donetsk, Dnipropetrovsk, Lviv and in the direction of resort areas – Crimea, Carpathians, Odessa. According to the World Tourism Organization during the past 24 years the income from international tourism has increased by 9%. The number of international tourists every year is growing at a rate of 4%. Active development of hotel real estate segment was highly influenced by the European football championship held in 2011 due to the requirements of the cities-organizers which hosted matches (Kyiv, Kharkiv, Donetsk, Lviv to have certain number of hotel rooms of different categories. Purpose. The study is an analysis of the problems in the market of hotel services and prospects for their solution. Hospitality industry in Ukraine is one of the fastest growing sectors of the economy. It is pleasant to note that new hotels, rest houses and resorts are being opened while the existing hotels are being reconstructed to meet higher levels of services. Unsaturated market of hotel services of different levels creates a great opportunity for international hotel operators to enter Ukrainian market with confidence and expand its influence in the industry by the means of its internal policies. Therefore, this study is very relevant in the modern realms. The methodological base of research were works of domestic and foreign authors dedicated to the problems of the hotel industry development. Existing problems in the hospitality industry

  13. Fuzzy Expert System For The Selection Of Tourist Hotels

    Directory of Open Access Journals (Sweden)

    GOPAL SINGH

    2015-08-01

    Full Text Available In the present work a simple and very effective mathematical model is designed for tourist hotels of LEVEL 2. Location of hotels building structure of hotels quality of hotels feedback of hotels and advertisement of hotels are as input factors. Trapezoidal membership function and triangular membership function are used for fuzzification process and defuzzification is done by COG technique. The fuzzy logic has been utilized in several different approaches to modeling the selection of tourist hotels process. This model addressed the hotel of LEVEL2 and this model concludes that the hotel is LEVEL 2 with degree of precision 52.15 .

  14. Ontario's uranium mining industry

    International Nuclear Information System (INIS)

    Runnalls, O.J.C.

    1981-01-01

    This report traces the Ontario uranium mining industry from the first discovery of uranium north of Sault Ste. Marie through the uranium boom of the 1950's when Elliot Lake and Bancroft were developed, the cutbacks of the 1960s, the renewed enthusiasm in exploration and development of the 1970s to the current position when continued production for the domestic market is assured. Ontario, with developed mines and operational expertise, will be in a position to compete for export markets as they reopen. The low level of expenditures for uranium exploration and the lack of new discoveries are noted. The report also reviews and places in perspective the development of policies and regulations governing the industry and the jurisdictional relationships of the Federal and Provincial governments

  15. Hotel smoking policies and their implementation: a survey of California hotel managers.

    Science.gov (United States)

    Zakarian, Joy M; Quintana, Penelope J E; Winston, Carl H; Matt, Georg E

    2017-01-01

    Most states in the U.S. permit hotels to allow smoking in some guest rooms, and only five (Indiana, Michigan, North Dakota, Vermont, and Wisconsin) require that all hotel and motel rooms be 100% smoke-free (State and local 100% smokefree hotel and motel guest room laws enacted as of July 3, 2017). Little is known, however, about how hotels' smoking policies have been implemented. This study examined hotels' smoking policies and their implementation. A telephone survey of a random sample of 383 California hotel managers was conducted. Overall, 60.6% of hotels reported that smoking was prohibited in all guest rooms, and 4.7% reported that smoking was prohibited everywhere on their property. While California law permitted smoking in up to 65% of guest rooms, only 6.9% of rooms were reported as smoking-permitted. Over 90% of hotels had smoking rooms scattered among nonsmoking rooms, and about half of the smoking hotels reported that guests requesting either smoking or nonsmoking rooms were sometimes assigned to the other room type. When guests smoked in nonsmoking rooms fees could be substantial, but were often uncollected. Hotel smoking policies and their implementation fall short of protecting nonsmoking guests and workers from exposure to secondhand and thirdhand smoke. Complete indoor smoking bans for all hotels are needed to close existing loopholes. Nonsmokers who wish to protect themselves from exposure to tobacco smoke should avoid hotels that permit smoking and instead stay in completely smoke-free hotels.

  16. MARKETING PLAN FOR HOTEL KAKSLAUTTANEN

    OpenAIRE

    Yu, Yueyuan

    2011-01-01

    The objective of this thesis was to make a marketing plan for Hotel Kakslauttanen to increase its sales and profit, to improve the satisfaction of customers and to promote popularity and reputation. The quantitative research method was considered to be the most appropriate for this research. In the theoretical part, the study was focused on internal and external marketing environment analysis, marketing strategies management, planning, marketing mix and segmentation. The empirical part in...

  17. Service quality in hotel industry

    OpenAIRE

    Mitreva, Elizabeta; Miteva, Natasa; Saneva, Dusica

    2017-01-01

    Quality assessment is one of the greatest challenges of hotel industry. Given its complex nature, numerous technics help in quality measurement, assessment and management. Following this it can be achieved full quality management and with that sustainable business development to the satisfaction of all stakeholders. In service industries quality is measured according to consumers’ expectation and perception. The aim of this paper is to, through literature review, to get the importance of qual...

  18. Challenges of Hotel Branding. An Overview of the Romanian Seaside Hotel Industry

    Directory of Open Access Journals (Sweden)

    Andreea-Daniela Moraru

    2016-01-01

    The paper is aimed at presenting several facets of branding in the hotel industry, and at brieflyasserting the current state and challenges faced by the Romanian Seaside hotel industry related tobranding.

  19. Qualitative cross-sectional study of the perceived causes of depression in South Asian origin women in Toronto

    Science.gov (United States)

    Ekanayake, Samanthika; Ahmad, Farah

    2012-01-01

    Objective To explore how South Asian origin women in Toronto, Canada, understand and explain the causes of their depression. Design Cross-sectional in-depth qualitative interviews. Setting Outpatient service in Toronto, Ontario. Participants Ten women with symptoms of depression aged between 22 and 65 years of age. Seven were from India, two from Sri Lanka and one from Pakistan. Four were Muslim, three Hindu and three Catholic. Two participants had university degrees, one a high school diploma and seven had completed less than a high school education. Eight were married, one was unmarried and one a widow. Results Three main factors emerged from the participant narratives as the causes of depression: family and relationships, culture and migration and socioeconomic. The majority of the participants identified domestic abuse, marital problems and interpersonal problems in the family as the cause of their depression. Culture and migration and socioeconomic factors were considered contributory. None of our study participants reported spiritual, supernatural or religious factors as causes of depression. Conclusion A personal–social–cultural model emerged as the aetiological paradigm for depression. Given the perceived causation, psycho-social treatment methods may be more acceptable for South Asian origin women. PMID:22337816

  20. Family involvement and hotel online reputation

    Directory of Open Access Journals (Sweden)

    J. Diéguez-Soto

    2017-07-01

    Full Text Available Online reputation is nowadays particularly significant in the context of hotel firms due to the high sensitivity and enormous influence of electronic word-of-mouth activities of customers. Since there is still no clear set of online reputation-generating factors, the aim of this paper is to contribute to this knowledge considering the role of family governance as an antecedent of hotel online reputation. Specifically, our purpose is to explain whether the heterogeneity among family firms regarding their family influence on the business exerts a significant effect on online reputation of hotel firms, investigating how family ownership and family management dimensions interact in terms of influencing online reputation. Our findings, based on a sample of 157 Spanish family hotels, indicate a positive influence of family ownership on a hotel's online reputation, augmented by a positive moderating effect of the family management represented by the presence of a family CEO managing the hotel.

  1. The Modern Marketing Communications of Hotel Enterprises

    Directory of Open Access Journals (Sweden)

    Vlashchenko Nataliia M.

    2017-06-01

    Full Text Available The article is aimed at studying the features of marketing communications in the hotel industry and developing scientific-practical recommendations to activate their use at the level of domestic hotel enterprises. A classification of the communications of hotel enterprises, with defining the place for marketing therein, has been compiled. A complex of marketing communications of hotel enterprises has been developed, taking account of the current marketing instrumentarium. Objectives for the staff of hotel enterprises in terms of activities in the social networks have been formulated. Recommendations to activate the development of Internet marketing in the sphere of hospitality have been developed. It has been concluded that the special feature of promoting services of a hotel enterprise is the development of personalized relationships with customers.

  2. Ontario Hydro annual report 1985

    International Nuclear Information System (INIS)

    1986-04-01

    Ontario Hydro is a corporation without share capital created by a special statute of the Province of Ontario in 1906. It now operates under the authority of the Power Corporation Act, R.S.O. 1980, Chapter 384, as amended, with broad powers to generate, supply and deliver electric power throughout the province. It is also authorized to produce and sell steam and hot water as primary products. The Corporation's prime objective is to supply the people of Ontario with electricity at the lowest feasible cost consistent with high safety and quality of service standards. Ontario Hydro's main activity is wholesaling electric power to municipal utilities in urban areas who, in turn, retail it to customers in their service areas. In 1985, approximately 3,166,000 customers were served by Ontario Hydro and the municipal utilities in the province. Ontario Hydro operates 81 hydraulic, fossil and nuclear generating stations and an extensive power grid across Ontario to meet the province's demands for electric energy. Interconnections with other systems place the Corporation in an extensive electrical grid that covers a large segment of the North American continent. Ontario Hydro is a financially self-sustaining corporation. The Province of Ontario guarantees bonds and notes issued to the public by the Corporation

  3. Service Quality in Hotel Industry - Customer Satisfaction

    OpenAIRE

    Fučíková, Martina

    2009-01-01

    The theoretical part of the master thesis focuses mainly on particular methods to help to identify customer satisfaction with regard to the specific processes in the hotel industry. The practical part determines the customer satisfaction in the hotel Jalta. A customer satisfaction survey based on a research of the web pages www.hrs.com, www.booking.com, www.tripadvisor and the evaluation of questionnaires provided by the hotel Jalta has been carried out. In addition a mystery shopping with an...

  4. AKSESIBILITAS HOTEL HORISON BEKASI DENGAN MAL METROPOLITAN

    Directory of Open Access Journals (Sweden)

    Nadia Nursintia

    2016-03-01

    Full Text Available Abstract - Development of accommodation services is growing very fast, the construction of hotels ranging from low to star property confirms that the business is very profitable and promising. Growing hotel development as the presence and development of tourism in a region. Concept of mix used and are now growing in demand by developers. In addition to shorten the land, its facilities are increasingly in demand, because the concept of developing the land into two business buildings comprising the hotel and mall, can provide ease of access for service users to carry out all the activities that support their activities. Accessibility is a very important thing to be considered for the service users to choose the hotel accommodation that will be flown them. Distance, transportation, facilities, road conditions, and ease of location had been the benchmark and consideration to get a suitable hotel for their activities.   Keyword : Accessibility, Hotel   Abstrak - Perkembangan jasa akomodasi saat ini berkembang sangat cepat, dibangunnya hotel mulai dari hotel rendah hingga bintang menegaskan bahwa bisnis properti ini sangat menguntungkan dan menjanjikan. Pembangunan hotel berkembang seiring hadirnya dan berkembangnya pariwisata di suatu daerah. Konsep mix used pun kini semakin berkembang dan diminati oleh para pengembang. Selain karena mempersingkat lahan, fasilitas nya pun semakin diminati, karena konsep mengembangkan satu lahan menjadi dua bangunan usaha yang terdiri dari hotel dan mal, dapat memberikan kemudahan akses untuk para pengguna jasa untuk melakukan segala aktifitas yang mendukung kegiatannya. Aksesbilitas merupakan hal yang sangat penting yang menjadi pertimbangan bagi para pengguna jasa akomodasi untuk memilih hotel yang akan mereka singgahi. Jarak, transportasi, fasilitas, kondisi jalan, dan kemudahan lokasi lah yang menjadi tolak ukur dan pertimbangan untuk mendapatkan hotel yang cocok bagi kegiatan mereka.   Kata Kunci

  5. ANTESEN CUSTOMER LOYALTY PADA BUDGET HOTEL

    OpenAIRE

    Latifa Rahma

    2016-01-01

    This research discusses the effects of Service Quality on Customer Satisfaction, Customer Loyalty, and Brand Image Budget hotel (Five Budget Hotel Managed by local chain hotel). The purpose of this study were 1) to analyze the effects of Service Quality on Customer Satisfaction, 2) to analyze the effects of Service Quality on Customer Loyalty, 3) to analyze the effect of Customer Satisfaction to Customer Loyalty, 4) to analyze the effects of Service Quality on the Brand Image, 5 ) to analyze ...

  6. C-corporation Hotels vs. Hotel-REITs: A Theoretical and Practical Comparison

    Directory of Open Access Journals (Sweden)

    Tarik Dogru

    2017-02-01

    Full Text Available What are the main differences between C-corporation hotels, such as Marriott, Hilton, and Choice, and Hotel-REITs like Diamond Rock, Felcor, and Host? What are the potential growth opportunities in these hotel structures? The author answers these questions by comparing the two corporate structures.

  7. Environmentally-friendly practices in hotels

    Directory of Open Access Journals (Sweden)

    Miriam Mbasera

    2016-06-01

    Research purpose: To determine the environmentally-friendly practices in hotels in Zimbabwe and South Africa and establish the contribution that hotels are making towards mitigation of the negative environmental effects. Motivation for the study: Currently, the world is facing environmental issues, which include global climate change, ozone depletion, pollution, high consumption of resources and increasing amounts of solid waste. Hotels, as part of the tourism industry, exert a significant impact on the environment. While the extent and range of the impact that hotels exert on the environment suggest an urgent need to address this problem, the question that arises is whether hoteliers appreciate the need for environmentally-friendly initiatives in their establishments. Research design, approach and method: A qualitative research was carried out in eight hotels that employ the strategy of the case study in the aforementioned countries. Main findings: Currently, no policies for green management exist, although some hotels do engage in some environmentally-friendly practices. Some hotel managers do not implement green management initiatives to mitigate the environmental problems emanating from their hotel operations. Practical and/or managerial implications: This indicates that a gap exists between managers’ awareness of appropriate environmentally-friendly practices for hotels, implying a need for training and increased awareness of green management. Contribution and/or value-add: The results could guide managers in the implementation of environmentally-friendly practices in an effort to mitigate environmental problems facing the present generation.

  8. MARKET ANALYSIS OF HOTEL SERVICES IN UKRAINE

    OpenAIRE

    Iryna Antonova

    2015-01-01

    The subject of this research is the market of hotel services in Ukraine in recent years, since the market for the hotel services in Ukraine emerged in the first half of the 2000s. Initially, the focus of both local and foreign investors was on the development of the hotel market in Kyiv. Gradually, with the development of hotel business in Ukraine, investors’ interest began to shift in the direction of populated cities, primarily large business centers of the country (with a population of abo...

  9. Corporate social responsibility in hotel industry

    Directory of Open Access Journals (Sweden)

    Maciej Abram

    2016-10-01

    Full Text Available The first objective of this article is to describe the fundamental aspects of the concept of Corporate Social Responsibility (CSR. The second goal is to present the activities, or the so-called good practices that hotels may take up and which are in tandem with the idea of CSR. The good practices will be described on the example of Polish hotel group and two hotels active on the Polish market, especially in Krakow. The article outlines possible benefits resulting from the implementation of CSR principles into the hotel strategy.

  10. Opportunities for reducing greenhouse gas, energy use, and electricity use in the Greater Toronto area

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    2006-02-16

    The Clean Air Partnership (CAP) was interested in scanning and prioritizing energy efficiency opportunities to reduce energy use and the associated greenhouse gas emissions in the greater Toronto area (GTA). A study was conducted to scope out the most promising program directions for the GTA should government funding become available to launch the initiative, based on the relative technical potential of energy efficiency (and some fuel substitution) measures in the targeted sectors. A report to the Ontario Power Authority (OPA) focused on the residential and institutional sectors. These included new and existing residential buildings, condominiums and single-family homes, with special detail provided on appliances and central air conditioning; as well as municipal, university, school, and hospital buildings, with special attention towards measures to make street and traffic signal lighting more energy efficient. This letter provided a summary of findings. Next steps were also presented. It was recommended that three market transformation initiatives be designed and implemented to realize the technical potential for reductions in peak electricity and carbon dioxide emissions reductions. These three programs were discussed with reference to the energy efficient lighting collaborative; a green loan program for new homes and condominiums; and a community residential CDM program. A market transformation framework was also presented. It addressed the five key steps in the movement of a product from the manufacturer to the end user, namely availability; awareness; accessibility; affordability; and acceptance. 1 tab., 3 figs.

  11. Inauguration of Cogen Plant ensures self-sustainability for Toronto Airport

    International Nuclear Information System (INIS)

    Anon.

    2006-01-01

    Details of a new cogeneration plant for Pearson International Airport were presented. The plant was installed to ensure that the airport will be self-sufficient with its own uninterrupted power supply, and will also provide steam for the airport's heating and cooling. The plant generated its first power onto the grid in August 2005. The 18,000 sq. foot cogeneration facility cost an estimated $140 million to build and is capable of supplying the airport with 117 MW of power. Power for the plant comes from 2 natural gas turbines, with an additional 33 MW generated by exhaust from the gas turbines passing through once-through steam generators producing steam for a third steam-driven generator. The remaining excess heat from the plant is used to heat and cool the airport buildings through a central utilities distribution system. Natural gas fueled cogeneration plants are considered to be clean energy, and it is anticipated that the plant will lessen the environmental impacts of the airport. Currently, the airport's peak electrical demand is approximately 38 MW of electricity, which is expected to peak at 65 to 70 MW in 2015. The surplus electricity produced at the cogeneration plant will be sold back into Ontario's power grid via the Clean Energy Supply contract. It was concluded that in addition to its environmental benefits, the plant will help to enhance electricity supply in the Greater Toronto Area (GTA)

  12. Acoustic assessment report for Toronto Hydro Energy Services Inc. Ashbridge's Bay power generation facility

    International Nuclear Information System (INIS)

    Bernard, F.; Shinbin, N.

    2010-04-01

    This acoustic assessment report was conducted to determine the potential noise impacts of a biogas cogeneration plant that will be located on a street in a primarily industrial area of Toronto, Ontario. The facility will be comprised of seven 1.416 MW biogas-fired reciprocating engine generators and a single flare. The report presented results obtained from noise level calculations and noise modelling studies of the on-site equipment at the planned facility. The cogeneration plant will utilize biogas produced in existing digesters to generate electricity and hot water. The biogas will be produced by anaerobic digestion from municipal sewage waste at an adjacent facility. It is expected that the facility will generate 9.912 MW of electricity from the generators. Heat resulting from the biogas combustion process is recovered from engine and exhaust flue gases by heat exchangers. The facility will operate continuously. Significant noise sources at the facility include generator exhaust gas stacks; air intake points; building ventilation fans; and roof-top heat dump radiators. Sound power levels determined for each of the noise sources were based upon worst-case operating scenarios. Results of the assessment indicated that the facility is in compliance with all Ministry of the Environment (MOE) requirements. 5 refs., 10 tabs., 4 figs.

  13. The Relationship Between Hotel Brand Personality And Customer Loyalty

    OpenAIRE

    Yasin, Bahar; Jamontaite, Kamile; Ahmedova, Saida; Akin, Mahmut Selami

    2018-01-01

    The purpose of this article is to explore the relationship between brand personality and customer loyalty in the five-star business hotel and propose an effective way for developing a remarkable hotel brand and improving its customer loyalty. The reason for choosing a particular hotel is that it is a member of a famous international hotel chain with a well-known brand name. According to the literature, business hotels usually have stronger brand names comparing to leisure hotels. Literature r...

  14. Re-Design Interior Boutique Hotel Di Malang

    OpenAIRE

    Mariana Wibowo, Inez Natalia Suteja

    2016-01-01

    Malang is one of the places nostalgia tourists by Dutchman. Design boutique hotel take building's dutch colonial. Boutique hotel having the characteristics of unique, historic, and fancy. Uniqueness boutique hotel ditonjolkan in the atmosphere hotel that looks homey with support 3star class hotel facilities. The concept of the basis of design with apply a style of design colonial into the interior of boutique hotel good with the material the wall, the floor, ceiling, column and the elements d...

  15. Fuzzy Expert System For The Selection Of Tourist Hotels

    OpenAIRE

    GOPAL SINGH

    2015-01-01

    In the present work a simple and very effective mathematical model is designed for tourist hotels of LEVEL 2. Location of hotels building structure of hotels quality of hotels feedback of hotels and advertisement of hotels are as input factors. Trapezoidal membership function and triangular membership function are used for fuzzification process and defuzzification is done by COG technique. The fuzzy logic has been utilized in several different approaches to modeling the selection of tourist h...

  16. History of Cardiovascular Surgery at Toronto General Hospital.

    Science.gov (United States)

    Lee, Myunghyun M; Alvarez, Juglans; Rao, Vivek

    2016-01-01

    The Division of Cardiovascular Surgery at Toronto General Hospital has enjoyed an enviable history of academic achievement and clinical success. The foundations of this success are innovation, creativity and excellence in patient care, which continue to influence the current members of the division. Copyright © 2016 Elsevier Inc. All rights reserved.

  17. University of Toronto Instructors' Experiences with Developing MOOCs

    Science.gov (United States)

    Najafi, Hedieh; Rolheiser, Carol; Harrison, Laurie; Håklev, Stian

    2015-01-01

    We interviewed eight University of Toronto (U of T) instructors who have offered MOOCs on Coursera or EdX between 2012 and 2014 to understand their motivation for MOOC instruction, their experience developing and teaching MOOCs, and their perceptions of the implications of MOOC instruction on their teaching and research practices. Through…

  18. Resilience and housing choices among Filipino immigrants in Toronto

    NARCIS (Netherlands)

    Thomas, R.

    2013-01-01

    In Canada, where immigration plays a major role in population growth, immigrants’ housing choices and settlement patterns have been extensively researched. Using a case study of Filipino immigrants in the Toronto Census Metropolitan Area, this paper demonstrates that choices such as affordable

  19. Ontario demand response scenarios

    International Nuclear Information System (INIS)

    Rowlands, I.H.

    2005-09-01

    Strategies for demand management in Ontario were examined via 2 scenarios for a commercial/institutional building with a normal summertime peak load of 300 kW between 14:00 and 18:00 during a period of high electricity demand and high electricity prices. The first scenario involved the deployment of a 150 kW on-site generator fuelled by either diesel or natural gas. The second scenario involved curtailing load by 60 kW during the same periods. Costs and benefits of both scenarios were evaluated for 3 groups: consumers, system operators and society. Benefits included electricity cost savings, deferred transmission capacity development, lower system prices for electricity, as well as environmental changes, economic development, and a greater sense of corporate social responsibility. It was noted that while significant benefits were observed for all 3 groups, they were not substantial enough to encourage action, as the savings arising from deferred generation capacity development do not accrue to individual players. The largest potential benefit was identified as lower prices, spread across all users of electricity in Ontario. It was recommended that representative bodies cooperate so that the system-wide benefits can be reaped. It was noted that if 10 municipal utilities were able to have 250 commercial or institutional customers engaged in distributed response, then a total peak demand reduction of 375 MW could be achieved, representing more than 25 per cent of Ontario's target for energy conservation. It was concluded that demand response often involves the investment of capital and new on-site procedures, which may affect reactions to various incentives. 78 refs., 10 tabs., 5 figs

  20. “Brain drain” and “brain waste”: experiences of international medical graduates in Ontario

    Directory of Open Access Journals (Sweden)

    Lofters A

    2014-05-01

    Full Text Available Aisha Lofters,1–4 Morgan Slater,2 Nishit Fumakia,2 Naomi Thulien51Department of Family and Community Medicine, University of Toronto, Toronto; 2Department of Family and Community Medicine, St Michael's Hospital, Toronto; 3Centre for Research on Inner City Health, The Keenan Research Centre in the Li Ka Shing Knowledge Institute of St Michael's Hospital, Toronto; 4Canadian Institutes of Health Research Strategic Training Fellowship, Transdisciplinary Understanding and Training on Research – Primary Health Care Program, London; 5Lawrence S Bloomberg Faculty of Nursing, University of Toronto, Toronto, ON, CanadaBackground: “Brain drain” is a colloquial term used to describe the migration of health care workers from low-income and middle-income countries to higher-income countries. The consequences of this migration can be significant for donor countries where physician densities are already low. In addition, a significant number of migrating physicians fall victim to “brain waste” upon arrival in higher-income countries, with their skills either underutilized or not utilized at all. In order to better understand the phenomena of brain drain and brain waste, we conducted an anonymous online survey of international medical graduates (IMGs from low-income and middle-income countries who were actively pursuing a medical residency position in Ontario, Canada.Methods: Approximately 6,000 physicians were contacted by email and asked to fill out an online survey consisting of closed-ended and open-ended questions. The data collected were analyzed using both descriptive statistics and a thematic analysis approach.Results: A total of 483 IMGs responded to our survey and 462 were eligible for participation. Many were older physicians who had spent a considerable amount of time and money trying to obtain a medical residency position. The top five reasons for respondents choosing to emigrate from their home country were: socioeconomic or political

  1. Ontario Hydro CANDU operating experience

    International Nuclear Information System (INIS)

    Jackson, H.A.; Woodhead, L.W.; Fanjoy, G.R.

    1984-03-01

    The CANDU Pressurized Heavy Water (CANDU-PHW) type of nuclear-electric generating station has been developed jointly by Atomic Energy of Canada Limited and Ontario Hydro. This report highlights Ontario Hydro's operating experience using the CANDU-PHW system, with a focus on the operating performance and costs, reliability of system components and nuclear safety considerations for the workers and the public

  2. Ontario Hydro CANDU operating experience

    International Nuclear Information System (INIS)

    Bartholomew, R.W.; Woodhead, L.W.; Horton, E.P.; Nichols, M.J.; Daly, I.N.

    1987-01-01

    The CANDU Pressurized Heavy Water (CANDU-PHW) type of nuclear-electric generating station has been developed jointly by Atomic Energy of Canada Limited and Ontario Hydro. This report highlights Ontario Hydro's operating experience using the CANDU-PHW system, with a focus on worker and public safety, operating performance and costs, and reliability of system components

  3. Ontario Hydro annual report 1975

    International Nuclear Information System (INIS)

    A financial report and statistics on Ontario energy demand are presented. Efforts to secure a reliable supply of coal and uranium are described. Ontario Hydro's expansion is now controlled by capital availability and not power demand, and this has affected 11 construction projects, including heavy water plants and nuclear generating stations. (E.C.B.)

  4. Ontario regulatory update

    International Nuclear Information System (INIS)

    Thompson, P.

    1998-01-01

    This paper provides a summary of recent events which when combined add up to a gradual but unmistakable movement of the energy sector in Ontario towards a fully competitive market. Some of the events precipitating this movement towards competition include the passing of the Energy Competition Act of 1998 (Bill 35), electricity deregulation, regulatory reform of the natural gas sector, and changes to the consumer protection legislation. The role of the Ontario Energy Board was also updated to bring it in line with the demands of the competitive marketplace. Among the new roles that the Board will assume are to facilitate competition, to maintain fair and reasonable rates, and to facilitate rational expansion. Another objective is to provide opportunities for including energy efficiency in government policies. Implications of the changes in the OEB's mandate for market participants were also discussed, including (1) regulated gas sales and delivery mechanisms, (2) transactional services, (3) contract restructuring, (4) consumer protection, (5) supervision of competitive market participants, and (6) market surveillance

  5. Ontario electricity bill review

    International Nuclear Information System (INIS)

    O'Neill, G.

    2003-01-01

    Findings of an independent review of charges to electricity bills and recommendations to assist in the development of a standard, province-wide residential electricity bill for Ontario are discussed. The review was requested by the province's Minister of Energy in an effort to dispel growing confusion about the variations in customer billing practices used by the province's 90+ local distribution companies. Key recommendations and findings were as follows: (1)Consumer bill formats issued by local distribution companies should be more consumer-friendly, adhere to minimum design standards, adapt uniform terminology and common line charges; (2) charges on customer bills should be grouped into four standard line items, with full details available to customers: the four line items should be a basic service charge, a charge for delivering electricity to the customer, a charge for the electricity itself, and a separate charge for retiring the outstanding debt of the former Ontario Hydro; (3) bills should take advantage of opportunities for promoting province-wide energy conservation, such as encouraging the long-term use of interval meters, presenting historical consumption data on residential bills on a period-to-period basis, and education and communications initiatives. Details of the recommendations, including the calculation of the fixed and variable components of usage charges, an explanation of the concept of electricity system loss adjustments, a method for phasing in the recommendations, and the anticipated benefits to consumers are provided

  6. Towards Universal Design Hotels in Denmark

    DEFF Research Database (Denmark)

    Grangaard, Sidse

    2016-01-01

    on their website. There exists an attitude in the hotel sector that functions as a barrier for Universal Design: if there are enough guests, for example business travellers, then why market the hotel on Universal Design? The paper points out the coherence between the understanding of the users and the view...

  7. BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2014-04-01

    Full Text Available By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because it creates a system of governance based on ethical principles that enables the hotel to properly respond to the demands of all interest groups. Successful will be precisely those hotels that do not separate ethics from profitability, but those that successfully coordinate them in its business. Business ethics has a strong impact on hotel business, and a major role in its implementation has a hotel management. Every responsible hotel management should, in accordance with the business philosophy of hotel, devise various ethical practices and ethical codes of conduct prescribed by the employees who will be an important standard of a business object.

  8. Boutique Hotel Di Manado. Superimpose Architecture

    OpenAIRE

    Pulu, Astrid A; Makainas, Idradjaja; Erdiono, Deddy

    2017-01-01

    Penyediaan jasa akomodasi yang memadai menjadi salah satu sarana pendukung kelancaran pariwisata suatu daerah. Bagi kota Manado dengan objek pariwisata yang mampu mencuri perhatian wisatawan domestik maupun mancanegara, hal ini merupakan sesuatu yang sangat penting. Berbagai hotel beserta klasifikasinya pun sudah banyak bermunculan. Namun melihat perkembangan minat wisatawan terhadap properti yang unik dan terasa berbeda semakin meningkat, maka kehadiran boutique hotel sangat dibutuhkan mengi...

  9. Study on Online Hotel Reservation Systems

    OpenAIRE

    Alleweldt, Frank; Tonner, Klaus; McDonald, Marc

    2009-01-01

    This study, conducted by Civic Consulting, looks at both pre-contractual and contractual matters concerning online hotel reservation systems, examines relevant Community rules, identifies gaps and, where needed, discusses possible policy options. Key conclusions The study shows that the impact of Community law on online hotel

  10. Promotion of responsible drinking in hotels.

    Science.gov (United States)

    McLean, S; Wood, L J; Montgomery, I M; Davidson, J; Jones, M E

    1994-01-01

    This study reports on an intervention programme to promote responsible drinking in hotels. The licensees of eight hotels agreed to participate in a trial of measures designed to assist patrons to avoid drink-driving, and seven other hotels were used as controls. The interventions acceptable to licensees comprised commercial-quality promotional material with the theme "0.05 Know Your Limits", and a breath analysis machine and poster on its use. Patrons leaving the hotels on Thursday, Friday and Saturday nights were interviewed and breath-tested. Although the intervention material had been seen by one-third of patrons in the intervention hotels, there was no significant difference between them and control hotel patrons in either median BAC or the proportion who were going to drive with BAC over the legal limit. There was poor compliance by hotels with the intervention procedures, indicating that a major impediment to the implementation and evaluation of programmes to promote responsible drinking is a lack of motivation by many licensees, despite support by some licensees and the Australian Hotels Association.

  11. Gastbeleving in hotels: van abstract naar concreet

    NARCIS (Netherlands)

    't Hekke, voor N. (Nadieh); Bos, A. (Anita); Jansen, B. (Bas); Klatt, C. (Christiaan); Kuipers, R. (Ruth); Marle, van R.S.F. (Rienk); Pijls, R. (Ruth); Schreiber, G.H. (Gerrit)

    2012-01-01

    Inzicht in hoe gasten hun hotelbezoek ervaren is belangrijk. Hotels zijn zich hiervan in toenemende mate bewust. Hotels meten regelmatig de tevredenheid van hun gasten. Maar hoe komt het dat gasten tevreden of niet tevreden zijn? Gastbeleving gaat over het ‘waarom’ achter deze

  12. Hotel housekeeping work influences on hypertension management.

    Science.gov (United States)

    Sanon, Marie-Anne

    2013-12-01

    Characteristics of hotel housekeeping work increase the risk for hypertension development. Little is known about the influences of such work on hypertension management. For this qualitative study, 27 Haitian immigrant hotel housekeepers from Miami-Dade County, FL were interviewed. Interview transcripts were analyzed with the assistance of the Atlas.ti software for code and theme identification. Influences of hotel housekeeping work on hypertension management arose both at the individual and system levels. Factors at the individual level included co-worker dynamics and maintenance of transmigrant life. Factors at the system level included supervisory support, workload, work pace, and work hiring practices. No positive influences were reported for workload and hiring practices. Workplace interventions may be beneficial for effective hypertension management among hotel housekeepers. These work influences must be considered when determining effective methods for hypertension management among hotel housekeepers. © 2013 Wiley Periodicals, Inc.

  13. Aplikasi Sistem Informasi Hotel Berbasis Android

    Directory of Open Access Journals (Sweden)

    Putu Arismawan Jaya Kusuma

    2015-04-01

    Full Text Available Hotel merupakan fasilitas yang sudah menjadi kebutuhan yang sangat penting bagi masyarakat meliputi kebutuhan traveling antar kota dalam urusan bisnis maupun wisata. Teknologi informasi dalam pengolahan informasi sangatlah diperlukan dalam pengolahan data instansi hotel agar data dapat dikelola dengan baik sehingga membantu pengelola dalam melakukan pengambilan keputusan. Kecepatan dan efisiensi suatu sistem dalam pengolahan data manajerial hotel kini menjadi suatu hal mutlak yang diperlukan dalam kompetisi di dunia bisnis perhotelan. Sistem informasi berbasis Android merupakan solusi tepat untuk mengatasi permasalahan kebutuhan pengolahan data manajerial hotel yang bersifat dinamis dan dapat diakses secara mobile. Perangkat mobile yang terintegrasi dengan web merupakan salah satu pilihan yang tepat untuk mengolah sistem informasi perhotelan, dalam pelaksanaan administrator sistem informasi dapat mengelola data dari server database. Seorang user dapat memperoleh informasi dengan membuat permintaan dari aplikasi yang telah terpasang sebelumnya pada smartphone android, ke database. Segala proses pertukaran data disimpan pada server web. Kata kunci : Teknologi, Sistem Informasi, Hotel, Front Office

  14. Sources and sinks of microplastics in Canadian Lake Ontario nearshore, tributary and beach sediments.

    Science.gov (United States)

    Ballent, Anika; Corcoran, Patricia L; Madden, Odile; Helm, Paul A; Longstaffe, Fred J

    2016-09-15

    Microplastics contamination of Lake Ontario sediments is investigated with the aim of identifying distribution patterns and hotspots in nearshore, tributary and beach depositional environments. Microplastics are concentrated in nearshore sediments in the vicinity of urban and industrial regions. In Humber Bay and Toronto Harbour microplastic concentrations were consistently >500 particles per kg dry sediment. Maximum concentrations of ~28,000 particles per kg dry sediment were determined in Etobicoke Creek. The microplastic particles were primarily fibres and fragments microplastics in terms of how and where to implement preventative measures to reduce the contaminant influx. Although the impacts of microplastics contamination on ecosystem health and functioning is uncertain, understanding, monitoring and preventing further microplastics contamination in Lake Ontario and the other Great Lakes is crucial. Copyright © 2016 Elsevier Ltd. All rights reserved.

  15. Clinical Telemedicine Utilization in Ontario over the Ontario Telemedicine Network.

    Science.gov (United States)

    O'Gorman, Laurel D; Hogenbirk, John C; Warry, Wayne

    2016-06-01

    Northern Ontario is a region in Canada with approximately 775,000 people in communities scattered across 803,000 km(2). The Ontario Telemedicine Network (OTN) facilitates access to medical care in areas that are often underserved. We assessed how OTN utilization differed throughout the province. We used OTN medical service utilization data collected through the Ontario Health Insurance Plan and provided by the Ministry of Health and Long Term Care. Using census subdivisions grouped by Northern and Southern Ontario as well as urban and rural areas, we calculated utilization rates per fiscal year and total from 2008/2009 to 2013/2014. We also used billing codes to calculate utilization by therapeutic area of care. There were 652,337 OTN patient visits in Ontario from 2008/2009 to 2013/2014. Median annual utilization rates per 1,000 people were higher in northern areas (rural, 52.0; urban, 32.1) than in southern areas (rural, 6.1; urban, 3.1). The majority of usage in Ontario was in mental health and addictions (61.8%). Utilization in other areas of care such as surgery, oncology, and internal medicine was highest in the rural north, whereas primary care use was highest in the urban south. Utilization was higher and therapeutic areas of care were more diverse in rural Northern Ontario than in other parts of the province. Utilization was also higher in urban Northern Ontario than in Southern Ontario. This suggests that telemedicine is being used to improve access to medical care services, especially in sparsely populated regions of the province.

  16. Hotel Intercontinental, en Ginebra (Suiza

    Directory of Open Access Journals (Sweden)

    Honegger, Addor

    1965-12-01

    Full Text Available This is one of the largest hotels in Switzerland, having 400 bedrooms and a capacity for 800 guests, distributed in 15 storeys. There are also 3 restaurants, 3 bars, a dancing hall, a general hall, with installations for simultaneous translations, cinema shows, etc., with accommodation for 400 people, four lecture rooms, a number of luxurious shops, hairdressers and beauty salon, travelling agency, hot water pool, and other ameneties. Its main merit is the right choice of materials, and the simple, elegant style of its outer shape and interior decoration.Este hotel, que es uno de los mayores construidos en Suiza, cuenta, entre sus dependencias, con 400 habitaciones que pueden acoger a 800 huéspedes y distribuidas en 15 plantas; tres restaurantes; tres bares; un salón de baile; un salón para múltiples usos, equipado con instalaciones de traducción simultánea, de proyección, etc., y en el cual pueden ser servidos banquetes de 400 cubiertos; cuatro salas de conferencias; una serie de lujosas tiendas; peluquería y salón de belleza; agencias de viajes; piscina con agua caliente; etc. Su mayor atractivo reside en la acertada elección de los materiales empleados en su construcción, así como en la elegancia y sencillez de líneas exteriores y decoración interior.

  17. Hotel en Guadalupe, Antillas francesas

    Directory of Open Access Journals (Sweden)

    Bruyère, André

    1966-04-01

    Full Text Available This hotel complex includes a central building and two wings. The former is occupied with the main hall, reception zone, management offices, various shops, bars, games section, open air reception space, resting rooms, dancing hall, services and secondary rooms. The east wing contains the dining room, two drawing rooms, a hall for meetings and banquets, kitchen, dining room for the staff, washing facilities and similar. The west wing has 54 bedrooms and 3 reception rooms. The most outstanding features of this project are the use of concrete slabs for the roof, and the strongly articulate planform, which fits beautifully with the exuberant natural environment.El conjunto hotelero construido consta: de un cuerpo central y dos alas laterales. El primero alberga: la entrada del hotel; zona de recepción; despachos de la administración y dirección; varias tiendas; bares; áreas para juegos; salones al aire libre; salones de descanso; pista de baile; servicios; etc. El ala E. aloja: el comedor; dos salones; la sala para congresos, banquetes u otros usos, etc.; cocinas; comedor de los empleados; lavandería; etc. El ala O. consta de 84 dormitorios y 3 salones. Destacan como características más notables del edificio, el empleo de movidas láminas de hormigón como cubiertas y su planta ágil y viva, que tan bien encaja en el marco exuberante que la rodea.

  18. 2 Hoteles en Almería - Gran Hotel Almería –Alcazaba Gran Hotel

    Directory of Open Access Journals (Sweden)

    Cassinello, F.

    1970-05-01

    Full Text Available This article describes the above two hotels, one of which is a town hotel, namely the «Gran Hotel Almería », and the other a touristic hotel situated near the beach and close to sporting facilities. Both hotels are of 1. A classification, and have been carefully designed; they have basic characteristics that are common to both, but have many secondary features that are specific of each, depending on their emplacement and use.En este artículo se describen dos instalaciones hoteleras: una, de carácter urbano, «Gran Hotel Almería»; otra, eminentemente deportiva y de playa, «Alcazaba Gran Hotel». Ambos edificios son de categoría cuatro estrellas y se han estudiado cuidadosamente, plasmando características básicas y fundamentales comunes, pero con detalles distintivos que las diferencian, en función de su emplazamiento y utilización.

  19. New management practice in the hotel business – The case of the hotel Excelsior

    Directory of Open Access Journals (Sweden)

    Ivona Vrdoljak

    2004-01-01

    Full Text Available The paper analyses the new management practice in the hotel industry. Over recent years, the environment for hotel management in Croatia has changed radically. Difficult business conditions require the transformation of management in the hotel industry. From the old-style business model, in which hotel managers were focused inwards on the hotel and its operation, a new paradigm encompassing a more externally oriented focus is now required. The current transformation of socially-owned hotels into capital-based and market-oriented business enterprises will accelerate the general process of privatisation and promote incentive management strategies. The article gives the research results of the new management practice in the case of the hotel "Excelsior" in Dubrovnik. It is one of the most successful hotels on the Croatian coast, which practises modern management. The research referred to management level, sex, age and educational structure of managers, their continuing education, knowledge, skills and characteristics of management, main functions of management, delegation of authorities and responsibilities, management system, decision-making, styles of leading and governing of managers by their time. The received results have been compared with the earlier management approach of the above-mentioned hotel. The objective of the paper is to point out the importance of the new management practice and its contribution to the successful hotel business.

  20. Ontario Hydro's nuclear program

    International Nuclear Information System (INIS)

    Jackson, H.A.

    1982-06-01

    In 1981 Ontario Hydro generated over 100 billion KWh of electrical energy. Approximately one third of this was from nuclear units. There are ten CANDU units (5 250 MW) currently in operation, and another twelve (8 600 MW) are under construction. The presently committed nuclear expansion program is estimated to involve expenditures of 16 billion dollars over the next 10 years. About 10 000 people are employed in the nuclear design and construction program. All projects are generally on schedule, with the stations coming into service during the following time periods: Pickering B, 1983-85; Bruce B, 1984-87; Darlington, 1988-90. The status of each project is reviewed. Planning is underway for some retubing projects, as early as 1985 for Pickering A

  1. Energy efficiency of hotel minibars; Energieeffiziente Hotel-Minibar

    Energy Technology Data Exchange (ETDEWEB)

    Nipkow, J.; Busch, E. [Schweizerische Agentur fuer Energieeffizienz S.A.F.E., Zuerich (Switzerland); Herzog, L.; Paris, A. [Alteno AG, Basel (Switzerland); Perincioli, L. [Perincioli Lorenz, Goldiwil (Switzerland)

    2004-07-01

    Minibars are common in hotel rooms to provide cold drinks of the four-star or higher standard, sometimes also for the three-star houses these appliances are located inside the guest room and should not disturb the guests, they have to be noiseless. For that reason, up to now the vast majority is equipped with absorption refrigeration technology. That's why the daily electricity consumption is very rarely below 0.7 kWh/d, and was a few years ago rarely below 1.5 kWh/d. Energy efficiency potentials are therefore substantial: According to surveys and estimates 50'000 to 60'000 minibars are being operated in Switzerland, resulting in an electricity consumption of about 24 GWh/a and electricity cost of about 4.8 million CHF/a. Additional electricity consumption for air conditioning due to the minibar waste heat is not yet included in these figures. From a technical point of view this service might be performed at 1/4 of the actual electricity consumption, using the most efficient small household refrigerators. As a short-time alternative, minibars with Peltier technology are being offered, saving 30% electricity compared to the most efficient absorption models, and 70% compared to older models. Additional development steps seem to be necessary to optimize compressor technology minibars, as the efficiency of the actually sold models on the market seems hardly more efficient than absorption models. Other alternatives of the service 'cool drinks available at every time' could not be established in hotels so far, for different reasons. The improvement of minibar efficiency in short and longer term should be pursued by subsequent projects. (author)

  2. University of Toronto mathematics competition (2001–2015)

    CERN Document Server

    Barbeau, Edward J

    2016-01-01

    This text records the problems given for the first 15 annual undergraduate mathematics competitions, held in March each year since 2001 at the University of Toronto. Problems cover areas of single-variable differential and integral calculus, linear algebra, advanced algebra, analytic geometry, combinatorics, basic group theory, and number theory. The problems of the competitions are given in chronological order as presented to the students. The solutions appear in subsequent chapters according to subject matter. Appendices recall some background material and list the names of students who did well. The University of Toronto Undergraduate Competition was founded to provide additional competition experience for undergraduates preparing for the Putnam competition, and is particularly useful for the freshman or sophomore undergraduate. Lecturers, instructors, and coaches for mathematics competitions will find this presentation useful. Many of the problems are of intermediate difficulty and relate to the first two...

  3. ANALISIS KONTRIBUSI PAJAK HOTEL TERHADAP PENDAPATAN ASLI DAERAH KABUPATEN NUNUKAN

    OpenAIRE

    -, MULIATI

    2014-01-01

    2014 Analisis Kontribusi Pajak Hotel terhadap Pendapatan Asli Daerah Kabupaten Nunukan Analysis of The Contributions Tax on Hotel Againts Regional Renenue Nunukan District Muliati Haerial M. Christian Mangiwa Penelitian ini bertujuan untuk mengetahui seberapa besar kontribusi pajak hotel terhadap pendapatan asli daerah, mengetahui sistem pengawasan, dan potensi yang ada untuk meningkatkan pajak hotel, mengetahui sistem dan prosedur...

  4. Grannies, elders, and friends: aging Aboriginal women in Toronto.

    Science.gov (United States)

    Baskin, Cyndy; Davey, Caitlin J

    2015-01-01

    Based on a research project in Toronto, Canada, this article highlights the strengths and resiliency of 12 female Aboriginal Elders and seniors as they age together. For these women, being actively involved in their families and the Aboriginal community gives them a solid grounding in who they are, what their roles are and how they contribute to the whole. Of particular significance is the support and friendship the women offer each other through their commonalities, activities, and sense of humor.

  5. 2005 Toronto smog report card : final grade C-

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    2005-10-01

    This annual Smog Report Card for Toronto evaluates the progress made by the City toward reducing the environmental and health impacts of smog. The final grade for the City in 2005 was a C-, a decrease over the B+ issued in 2004. The report card evaluates City Council actions based on their clean air commitments. In particular, the performance on initiatives in the following six major areas were graded: energy; transit; walking and biking; fleets and fuels; intergovernmental action; and new air quality strategies. Although Toronto had a record number of smog days due to high-temperatures and high pollution levels, it had a better record on smog and climate change than either the provincial or federal levels. Greenhouse gas emissions in Toronto are actually going down, but they are up 12 and 24 per cent at the federal and provincial levels respectively. In 2005, the City of Toronto developed a new Air Quality Management Strategy to replace the Smog Plan. Future evaluations will depend on whether the strategy is effective. The report recommends that efforts should be made to reduce greenhouse gas emissions which cause global warming, as well measures to reduce the urban heat island effect by planting trees, improving energy efficiency and using lighter-coloured materials for roads, parking lots and roofs. The report card criticized that there has been no green power purchased for the City and that the transit ridership growth strategy is behind schedule. It also noted that the City is not pedestrian or bike friendly. refs., tabs., figs.

  6. Air pollution burden of illness from traffic in Toronto

    International Nuclear Information System (INIS)

    McKeown, D.; Campbell, M.; Bassil, K.; Morgan, C.; Lalani, M.; Macfarlane, R.; Bienefeld, M.

    2007-11-01

    This paper examined the health impacts of air pollution from traffic in Toronto. The paper provided a review of scientific studies on the health effects of vehicle pollution as well as a quantitative assessment of the economic costs and the burden of illness attributed to traffic pollution in Toronto. The report also assessed air pollution and traffic trends in the city, and outlined initiatives being conducted to reduce vehicle-related pollution. The study used the new air quality benefits tool (AQBAT) which determines the burden of illness and the economic impacts of traffic-related air pollution. Air modelling specialists were consulted in order to determine the contribution of traffic-related pollutants to overall pollution levels using data on traffic counts and vehicle emissions factors. The air model also considered dispersion, transport and and the transformation of compounds emitted from vehicles. Results of the study showed that traffic pollution caused approximately 440 premature deaths and 1700 hospitalizations per year. Children in the city experienced more than 1200 acute bronchitis episodes per year as a result of air pollution from traffic. Mortality-related costs associated with traffic pollution in Toronto were estimated at $2.2 billion. It was concluded that the city must pursue the implementation of sustainable transportation policies and programs which foster and enable the expansion and use of public transport. 47 refs., 8 tabs., 9 figs

  7. The many perspectives on the concept of boutique hotels

    Directory of Open Access Journals (Sweden)

    Ricardo Barbosa Angeli

    2012-12-01

    Full Text Available The hospitality industry needs from time to time to renovate its installations. There is no better moment for a marketing repositioning. This paper presents an exploratory study on how the boutique hotel concept is understood by researchers from different countries. Due to independent hotels agility in implementing innovations, it was considered the possibility of part of this segment adopting the boutique model to improve competitiveness against hotel chains. It was found that there is no single understanding of boutique hotel meaning. Nevertheless, small and fancy hotels with unique design and customer service are usually considered boutique hotels. Unique experience is also mentioned as an ingredient to a boutique hotel.

  8. Final report on the comprehensive approach to energy conservation for the Aboriginal community in Ontario

    Energy Technology Data Exchange (ETDEWEB)

    Fox, C.D. [Fort William First Nation, Thunder Bay, ON (Canada)

    2006-03-13

    This report presented a comprehensive approach to energy conservation programming for the Fort William First Nation, located in Thunder Bay, Ontario. The report outlined the historical context of the relationship between the Canadian government and Aboriginal people. The Aboriginal community in Ontario was described with reference to the difference between First Nations population, Metis, and Inuit. Statistics on the Aboriginal population in Ontario was broken down. Different Aboriginal organizations as well as organizations serving Aboriginal peoples were identified and described. The report also described the political process and administrative protocol for energy conservation and energy efficiency. Energy conservation in the Aboriginal community was also explained. Last, the report provided several recommendations related to awareness and education; translation; incentives; delivery mechanisms; and pilot projects. The report concluded with an agreement to hold a provincial conference in Toronto on the issues raised in the report. The report concluded that an Aboriginal unit within the Bureau of Conservation of the Ontario Power Authority was envisioned to plan, develop, implement, manage and monitor the deliverables resulting from the report.

  9. Tinjauan Loyalitas Tamu Di Hotel Pangeran Pekanbaru

    OpenAIRE

    Oktariani, Elvi; Achnes, Syofia

    2016-01-01

    Loyalty is an important thing in any industry, including in the hotel industry. There are some definition of customer loyalty, which can be concluded as “the behavior and attitude that is shown by a customer in type of repurchasings and commitments in al long term at a certain company or product”. Hotel Pangeran Pekanbaru is challenged to retain their customer to always be chosen at anytime they stay in Pekanbaru. The loyalty aspect of Hotel Pangeran Pekanbaru's customer is described by this ...

  10. Geography Matters in Online Hotel Reviews

    Science.gov (United States)

    Wang, Mingshu; Zhou, Xiaolu

    2016-06-01

    In resonance with the popularity of user-generated contents (UGC) and the volunteered geographic information (VGI), this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels), which violates the assumption that ordinary least-square (OLS) is the best linear unbiased estimator (BLUE); therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

  11. GEOGRAPHY MATTERS IN ONLINE HOTEL REVIEWS

    Directory of Open Access Journals (Sweden)

    M. Wang

    2016-06-01

    Full Text Available In resonance with the popularity of user-generated contents (UGC and the volunteered geographic information (VGI, this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels, which violates the assumption that ordinary least-square (OLS is the best linear unbiased estimator (BLUE; therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

  12. Loyalty Card Promotional Activity in Budget Hotel

    OpenAIRE

    Teng, Fei

    2010-01-01

    Loyalty card is one of the most commonly used promotional activities in business. Thus far, there are some research has been done on luxury hotel, but very few researches are on budget hotel. So, the purpose of the thesis is finding out the Swedish customers’ attitude and behavior towards budget hotel’s loyalty card; getting to know what factors influence Swedish customers’ response towards the loyalty card and budget hotels. In the thesis, the main research problem is “How do Swedish custome...

  13. Human Resource Evaluation in Hotel Units

    Directory of Open Access Journals (Sweden)

    George Aspridis

    2012-03-01

    Full Text Available This paper aims at presenting and analysing the performance appraisalsystems and the human potential development in hotelunits. It aims at integrating and updating many aspects of performanceappraisal while concentrating on the hotel units systemto prove the importance of human resource evaluation in hotelunits and the procedure that is to be followed by the enterprisefor further development of hotel employees. HR evaluation analysisis presented through relevant theoretical background on theevaluation method and the presentation of the practical problematicalissues in order to create an image for a whole evaluationsystem of HR in Greek hotel enterprises.

  14. PENGGUNAAN SITUS WEB HOTEL DAN “ONLINE TRAVEL AGENCY” SEBAGAI MEDIA PROMOSI DAN PENJUALAN BAGI HOTEL MELATI DI UBUD

    Directory of Open Access Journals (Sweden)

    Pande Putu Indrayana Tirtayasa

    2016-08-01

    Full Text Available The growth of the number of hotel rooms in Ubud has caused increasing business competition among the so called non-star melati hotel.Non-star melati hotel is a category of hotel which is not qualified to be awarded as a star hotel by Indonesian Ministry of Tourism.In response to the competition, the hotels embrace internet as a sales and promotion media by developing hotel websites.Individual tourism trend ignites the emergence of online travel agency websites (OTA which used by tourists to compare and choose hotels thus increasing the importance of internet as a channel for selling and promoting hotel products.The purposes of this research are to identify motivation, perception, advantages and disadvantages of hotel website and OTA by non-star melati hotel operator’s perspective.Theories used are motivation, perception, and SWOT theory. Data was analyzed with descriptive qualitative method.Results show that hotel website and OTA have its own advantages and disadvantages. Motivation in using hotel website and OTA are very high.Perception in using hotel website and OTA are very agree. It is advised that hotels need to focus more on using OTA as source of getting guests, but also using hotel website, together as medium for promotion and sales activities.

  15. The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention

    OpenAIRE

    Seo Yeon Kim; Jong Uk Kim; Sang Cheol Park

    2017-01-01

    With the rapid development of information technology in hotel booking context, it is no doubt that many hotels consequently enhance the needs of integrating information technologies into their overall business operations. In this study, we developed a research model which consists of perceived value, trust toward a third party online booking site, and trust toward hotels, and tested it by using partial least square techniques. Survey data were collected from 307 individuals who have prior exp...

  16. The position of hotel chains in hospitality industry on example of Hilton Hotels

    OpenAIRE

    Sadykova, Margarita

    2012-01-01

    Within a few decades globalization continues to be widespread in all sectors. This phenomenon affects tourism as well, we can follow such new trends such as acquisitions or creation of big hotel groups.Thus, we can see how this issue is important nowadays.This bachelor thesis project is focused on analyzing the current position of hotel chains on market. In the theoretical part are explained major terms related to the operation of hotel chains, system of their functioning and comparisons with...

  17. Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

    OpenAIRE

    Milan Bradić; Ljiljana Kosar; Bojana Kalenjuk

    2013-01-01

    This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores) given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in...

  18. DAMPAK PERKEMBANGAN CITY HOTEL TERHADAP USAHA HOTEL MELATI DI KOTA DENPASAR

    OpenAIRE

    Ketut Ngurah Trisni Sakawati

    2015-01-01

    The tourism sector of Bali has developed rapidly in the last tenyears, especially when it is seen from the trend of the numbers ofdomestic and foreign tourist arrivals. This trend is accompaniedwith the increasing number of accommodation facilities. Denpasaris a region which shows the rapid growth of accommodationfacilities, such as the presence of a number of hotels in the city areawhich is often referred to as a city hotel. This study examines thefactors that cause the growth of city hotels...

  19. Analýza boutique hotelů

    OpenAIRE

    Dvořáková, Lucie

    2014-01-01

    The Diploma thesis "Boutique Hotels Analysis" is focused on tourism and hotel industry in the Czech Republic. The theoretical part encompasses essential terms and pieces of knowledge in both sectors; the practical part is based on boutique hotel Buddha-Bar Hotel Prague. Provided services, position among competitive subjects in hotel industry market and satisfaction of staff are analyzed. Based on results, strategy for further development and suggestions for increasing competitiveness are reco...

  20. Legal liability and claims for the hotel industry

    OpenAIRE

    Dimcho Todorov

    2017-01-01

    The paper presents a review of various aspects of legal liability and claims to hotel management arising in the hotel industry in the context of the legal framework and possible legal consequences for hotels and other types of commercial accommodation establishments. The main reasons for accidents' occurrence in the hotel industry are chronologically traced. Possible claims to the hotel management are also presented in detail. The problem with workplace discrimination, which is considered as ...

  1. PENGATURAN CITY HOTEL BERKARAKTER CHAIN HOTEL SEBAGAI SALAH SATU BENTUK USAHA JASA PARIWISATA DI INDONESIA (STUDI KASUS DI BALI

    Directory of Open Access Journals (Sweden)

    Made Suksma Prijandhini Devi Salain

    2015-12-01

    Full Text Available Bali is one of the favorite tourism destinations in the world give benefits as well as loss for Indonesia and Bali particularly. As a tourism place, a lot of Hotels are established in Bali, especially the chain hotels, such as Aston, Ibis, Harris, Fave or Horrison Hotel. Existence of the chain hotels is causing unfair competition with the local hotels. They have different standards in competitive prices. Especially in Bali, there is no regulation that regulates the chain hotels. According to those conditions, it really need to conduct a normative research of the chain hotels regulations within international, national and  local Balinese instruments.

  2. Ontario perspective on interregional markets

    International Nuclear Information System (INIS)

    Shalaby, A.

    2003-01-01

    On May 1, 2002, wholesale and retail electricity markets in Ontario were opened to competition. The industry structure has been completely unbundled into separate entities for power generation, distribution and transmission. There are currently 20 generators, 90 distributors and 4 transmitters in Ontario. Trade with neighbouring jurisdictions has increased and now accounts for 10 to 15 per cent of demand on summer peak days. Import/export capability with the United States (northeast and midwest) and other Canadian provinces (Quebec and Manitoba) is 4,000 to 6,000 MW. Ontario has not had new generation or transmission capacity in several years and the heat waves of summer 2002 resulted in a heavier power demand than forecasted. The province had to rely heavily on power imports resulting in high and volatile electricity prices. In response to customer complaints, the Ontario government froze retail rates and in a recent policy directive announced a public ownership policy for transmission with further consultation on improving supply competition in Ontario. FERC order 888 and the increased role of independent power producers has improved trading opportunities between Canada and the United States. The presentation highlighted recent trade trends and outlined the specific impact of the Standard Market Design on Canadian markets. It was noted that Ontario should work on ensuring power reliability, transmission planning, inter-regional coordination, and joint investments with neighbouring jurisdictions. 9 figs

  3. Interdependance of innovativeness and category of a hotel: Case study of Serbian hotels sector

    Directory of Open Access Journals (Sweden)

    Jovičić Ana

    2016-01-01

    Full Text Available The introduction of the innovation in business is critical factor of the quality of the accommodation offer and the success of the hotel. Studies have shown that there is a relationship between category and innovativeness of the hotel, where the higher categories hotels have been shown to be more innovative. The aim of this study is to explore the relationship between category and innovativeness of the hotel, as well as to determine the differences in terms of innovation and types of innovation, depending on the category of the hotel. The study included 57 hotels of the first, second and third category in Serbia. The survey was conducted on a sample of 512 employees. The results of correlation analysis showed there is no corelation between the category and innovativeness of the hotel. The results of ANOVA showed that the second category hotels are more innovative than hotels with three and five stars. Statistically significant differences between the first, second and third category were found in the case of process innovation, product and service innovation and management innovation.

  4. DAMPAK PERKEMBANGAN CITY HOTEL TERHADAP USAHA HOTEL MELATI DI KOTA DENPASAR

    Directory of Open Access Journals (Sweden)

    Ketut Ngurah Trisni Sakawati

    2015-09-01

    Full Text Available The tourism sector of Bali has developed rapidly in the last tenyears, especially when it is seen from the trend of the numbers ofdomestic and foreign tourist arrivals. This trend is accompaniedwith the increasing number of accommodation facilities. Denpasaris a region which shows the rapid growth of accommodationfacilities, such as the presence of a number of hotels in the city areawhich is often referred to as a city hotel. This study examines thefactors that cause the growth of city hotels, the impacts of the cityhotel growths on the budget hotel businesses, the competition andbusiness strategies of inter-city hotels as well as their influences onbusiness strategies of budget hotels in Denpasar City. The theoriesapplied in the study were the theory of supply and demand, theimpact theory and the theory of tourism policy. Data were collectedthrough observation and interviews with relevant tourismstakeholders. The findings show the rapid developments of the cityhotels have given negatif and positive impacts on the businesses ofthe budget hotels in Denpasar. To prevent excessive developmentof the city hotel, it is recommended to Denpasar government todevelop a needs assessment of hotel rooms and some policies suchas standard setting policies of room rates or equitable policy of thehotel developments.

  5. Hotels and Motels - Volusia County Lodging (Points)

    Data.gov (United States)

    NSGIC Local Govt | GIS Inventory — Abstract: This file shows the physical location of known Hotel, Motel, and Bed and Breakfast establishments in Volusia County. This file will be checked at least...

  6. Hotel and Motel Fire Safety Project - USFA

    Data.gov (United States)

    Department of Homeland Security — Provides a listing of properties compliant with the requirements of the Hotel and Motel Fire Safety Act of 1990. Users may search for compliant properties and submit...

  7. Empowerment Perceptions of Employees in Hotel Enterprises

    Directory of Open Access Journals (Sweden)

    Şenol ÇAVUŞ

    2015-12-01

    Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II” and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub-dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position.

  8. Empowerment Perceptions of Employees in Hotel Enterprises

    Directory of Open Access Journals (Sweden)

    Şenol Çavuş

    2015-12-01

    Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II”and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub- dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position

  9. Hotel Section Management by Using Balanced Scorecard

    Directory of Open Access Journals (Sweden)

    Anna Lysy

    2009-04-01

    Full Text Available The paper presents some problems in using Balanced Scorecard (BSC in a hotel section. Fundamental element, which marks out BSC conception, is consolidation around vision and strategy appointed by the hotel management. Well compiled strategy should join all the targets and indexes, which compose four perspectives in BSC. Hotel section is the main gaining centre in the hotel, because the service quality is the main target of management strategy. BSC is a tool, which should not only measure effectiveness, but also implement changes, as soon as possible, so that the effects and expected results will be quick achieved. Most of the companies, which have used this conception, have treated it as a basic management system that joins strategy and operational activity. Therefore it is necessary to improve, modernize and create new sub perspectives in compiled BSC.

  10. Rosebud Casino and Hotel NPDES Proposed Permit

    Science.gov (United States)

    Indian Country, Minor Permit, proposed permit SD-0034584, Rosebud Casino and Hotel, South Dakota, is authorized to discharge from its wastewater treatment facility in Todd County, South Dakota to an unnamed drainageway(s) tributary to Rock Creek.

  11. Hotel na Vysočině

    OpenAIRE

    Machatka, Petr

    2013-01-01

    Diplomová práce s názvem Hotel na Vysočině řeší projektovou dokumentaci ve stupni pro provedení stavby. Hotel má tři nadzemní podlaží. Objekt je nepodsklepený. Zastřešení je provedeno plochou a šikmou střechou. Zdící systém POROTHERM s kontaktním zateplením expandovaným polystyrenem EPS -F. The master thesis named Hotel at Vysočina solves project documentation in the degree for building construction. The hotel has three floors. The object is without a cellar. As roofing is used a flat and ...

  12. MANAJEMEN RISIKO PADA PEMBANGUNAN PENGEMBANGAN HOTEL YANG SEDANG BEROPERASI ( STUDI KASUS PADA PEMBANGUNAN EXTENSION VILLA HOTEL ALILA UBUD )

    OpenAIRE

    I Ketut Yasa Dharmika; GAP. Candra Dharmayanti; IBN. Purbawijaya

    2015-01-01

    Construction of the hotel development is carried out without cessation of the hotel operations have a bigger challenge because of many things such as: accesses to the hotel, material loading area, noise, safety of guests and hotel staff, working time, demonstrations, etc should be well managed in order to minimize the impacts to hotel operation. Risk is the chance of occurrence of adverse events, which is caused by the uncertainty. The research aims to identify, analyze and how the risks can ...

  13. Effect of air quality alerts on human health: a regression discontinuity analysis in Toronto, Canada.

    Science.gov (United States)

    Chen, Hong; Li, Qiongsi; Kaufman, Jay S; Wang, Jun; Copes, Ray; Su, Yushan; Benmarhnia, Tarik

    2018-01-01

    Ambient air pollution is a major health risk globally. To reduce adverse health effects on days when air pollution is high, government agencies worldwide have implemented air quality alert programmes. Despite their widespread use, little is known about whether these programmes produce any observable public-health benefits. We assessed the effectiveness of such programmes using a quasi-experimental approach. We assembled a population-based cohort comprising all individuals who resided in the city of Toronto (Ontario, Canada) from 2003 to 2012 (about 2·6 million people). We ascertained seven health outcomes known to be affected by short-term elevation of air pollution, using provincial health administrative databases. These health outcomes were cardiovascular-related mortality, respiratory-related mortality, and hospital admissions or emergency-department visits for acute myocardial infarction, heart failure, stroke, asthma, and chronic obstructive pulmonary disease (COPD). We applied a regression discontinuity design to assess the effectiveness of an intervention (ie, the air quality alert programme). To quantify the effect of the air quality alert programme, we estimated for each outcome both the absolute rate difference and the rate ratio attributable to programme eligibility (by intention-to-treat analysis) and the alerts themselves (by two-stage regression approach), respectively. Between Jan 1, 2003, and Dec 31, 2012, on average between three and 27 daily cardiovascular or respiratory events were reported in Toronto (depending on the outcome). Alert announcements reduced asthma-related emergency-department visits by 4·73 cases per 1 000 000 people per day (95% CI 0·55-9·38), or in relative terms by 25% (95% CI 1-47). Programme eligibility also led to 2·05 (95% CI 0·07-4·00) fewer daily emergency-department visits for asthma. We did not detect a significant reduction in any other health outcome as a result of alert announcements or programme

  14. Analisa Investasi Hotel Axana (Ex Ambacang Padang

    Directory of Open Access Journals (Sweden)

    Gusriani Gusriani

    2013-03-01

    Full Text Available Gempa bumi pada tahun 2009 mengakibatkan bangunan-bangunan di Padang banyak yang runtuh, salah satunya adalah Hotel Ambacang. Pemilik  membangun kembali Hotel  Ambacang dengan desain struktur  tahan gempa dan ini  membutuhkan biaya yang jauh lebih besar dari bangunan semula. Hotel Axana adalah hotel berbintang empat dengan jumlah lantai empat lantai, lantai satu terdiri dari kafe, lobby, gudang, coffe, dan ballroom, sedangkan untuk lantai dua terdiri dari 39 unit kamar, lantai tiga terdiri dari 37 unit kamar, lantai empat terdiri dari 38 unit kamar,  gym dan kolam renang. Penelitian ini bertujuan melakukan analisa kelayakan dengan meninjau aspek finansial. Analisa finansial ini dilakukan dengan menganalisa variabel investasi, kemudian menghitung pengeluaran dan  penerimaan  yang selanjutnya dapat dibuat cashflow selama masa investasi, kemudian dilakukan analisa sensitivitas terhadap variabel tingkatan jumlah pengunjung, tarif sewa kamar, dan suku bunga bank. Dari hasil analisa data diketahui bahwa Investasi total Hotel Axana Sebesar Rp 130.293.467.888,00 dengan NPV selama masa investasi  sebesar   Rp 1.712.634.662,00, sedangkan analisa Profitability Index (PI Hotel Axana ini = 1,3%, positif berarti hotel ini profit dan dikatakan layak dari segi finansial. Hasil analisa sensitivitas antara variabel okupansi, tarif sewa kamar, dan suku bunga terhadap NPV diketahui bahwa Hotel  Axana Padang layak jika  tingkat hunian lebih dari 40%, penurunan tarif sewa kamar tidak lebih dari 5% dari taraf saat ini,  suku bunga tidak lebih lebih dari 12,6 %.

  15. BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

    OpenAIRE

    Ivica Batinić

    2014-01-01

    By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because ...

  16. Advertising of boutique hotel on the Internet

    OpenAIRE

    Antropov, Artem

    2014-01-01

    The research was conducted for Lossiranta Lodge, the Finnish boutique hotel located in Savonlinna, which is interested in expansion of the current promotion system via advertising on the Internet. The idea of the present thesis is promotion of the boutique hotel Lossiranta Lodge via various modern methods and ways on the Internet by dint of advertising. In the framework of this work was identified the main features of advertising on Internet in order to implement the outcome of my diplo...

  17. Historical hotels in “Golden Prague”

    OpenAIRE

    Bończak, Bartosz

    2008-01-01

    Prague, with its monuments of great historical and artistic value, has been gaining popularity in recent years. It has become one of the most important tourist destinations in Central Europe. This is the reason why hotel industry in this city is developing so quickly – there are 654 collective tourist accommodation establishments with 547 hotels, motels, pensions and residences, which is more than 83%. Establishments, located in the old, historical buildings, are among the m...

  18. Environmental sustainability in North European hotel business

    OpenAIRE

    Niskanen, Ville

    2011-01-01

    Environmental issues are becoming increasingly important in modern day society, and environmental sustainability is one issue to be considered in hotel business. Global temperatures have been increasing during the recent years and the emissions of carbon dioxide have a big role in the issue. Hotels can affect the situation for their part by trying to run their businesses in an environmentally sustainable fashion. Concentrating on environmental issues can also result in financial savings in th...

  19. Hotel Performance and Agglomeration of Tourist Districts

    OpenAIRE

    Marco-Lajara, Bartolomé; Claver Cortés, Enrique; Úbeda García, Mercedes; Zaragoza Sáez, Patrocinio del Carmen

    2014-01-01

    This paper measures the impact on profitability of the geographical area where the vacation hotels of the Spanish Mediterranean are situated. It places a special emphasis on analysing the tourist districts existing in this coastal Spanish area and the extent to which the degree of business agglomeration at each destination affects hotel profit. Due to the characteristics of the service sector, and after a revision of the agglomeration literature, a ‘U’-shaped relationship is hypothesized betw...

  20. Radon in the Hotels in Montenegro

    International Nuclear Information System (INIS)

    Vukotic, P.; Antovic, N.; Dapcevic, S.; Uvarov, V.V.; Mrdak, R.

    1997-01-01

    Indoor radon concentrations in the 16 hotels in Montenegro, well known by tourists, were measured in winter period by an integral method, with etch-track detectors. Radon concentrations obtained at the 30 measuring sites are in a range (22 - 90) Bq/m 3 , with an arithmetic mean of 43 Bq/m 3 . This means that the radon levels in the all surveyed hotels in Montenegro are much bellow the most stringent reference level internationally recommended. (author)

  1. customer satsisfaction survey of omena hotel

    OpenAIRE

    Akinola, Ebenezer

    2013-01-01

    The bachelor’s thesis examines the importance of customer satisfaction via customers’ opinions. The objective of the thesis is to measure the level of satisfaction of Customers in Omena hotels in Helsinki region. The research exposes the expectation of customers that could assist the Omena hotels to upgrade their IT-enabled business operational services. The theory part of this thesis covers the concept of customer satisfaction, customer service and service quality dimensions. The empiri...

  2. Approaches to quality management in hotel industry

    OpenAIRE

    Kateřina Ryglová; Ida Vajčnerová; Jakub Šácha

    2013-01-01

    The aim of the paper is to present possibilities and specifics of quality management in hotel services with the focus on the Servqual model. Servqual works on the definition of five dimensions of service quality: tangibles, reliability, responsiveness, assurance and empathy. Demonstrating the practical application of Servqual in selected hotels in the Czech Republic is also a part of the paper. Input data have been gained by force of a primary field-research with the help of a quantitative re...

  3. TOTAL QUALITY MANAGEMENT AND CONTEMPORARY HOTEL INDUSTRY

    OpenAIRE

    Ivica Batinić

    2013-01-01

    Strong competition in the market has caused the development of a new management approach known as Total Quality Management (TQM). Due to importance that quality plays in achieving competitive advantage, the hotel industry started to apply TQM. During the introduction of these systems, hotel companies may use different approaches to suit their own buseiness requirements. In doing so, 'TQM standards' can be used, or various international standards and models of business ...

  4. Ontario freight movement study

    International Nuclear Information System (INIS)

    Anon.

    1995-11-01

    The freight (cargo) transportation sector accounts for a major use of fossil fuels and contributes significantly to greenhouse gas emissions. A study was conducted to estimate and forecast emissions from transportation in Ontario, by mode, over the next 15 years, and to examine ways in which those emissions could be reduced. Published data of freight transportation industries was used to examine the fuel consumption characteristics of each mode, followed by a review of emission rates. It was determined that truck transportation accounts for most CO 2 emissions (about 70%). Rail follows with 21% and the marine and air modes contribute relatively small shares (6% and 2%). New intermodal technologies being introduced by the railways were discussed. They have been designed to make intermodal transport more accessible to a wider segment of the freight market. A recommendation was made which would require all truck shipments over 500 km, accounting for fully one half of truck tonne-km, to have their line-haul component diverted to this new more fuel-efficient mode (i.e., from truck to rail). refs., tabs., figs

  5. Metal-Microbial Interactions in Toronto Sunnyside Beach: Impact on Water Quality and Public Health

    Science.gov (United States)

    Plach, J. M.; Elliott, A.; Warren, L. A.

    2009-05-01

    Assessing recreational water quality requires a fundamental understanding of metal-microbial interactions and the key biogeochemical processes occurring in urban public beaches. Metals play an important role in the distribution and virulence (e.g. resistance) of microorganisms in water systems. In turn, microorganisms have a significant influence on metal cycling, thus affecting metal mobility, bioavailability and toxicity in the aquatic environment. Bacteria adhere to floc, small suspended mineral-bacterial aggregates, in aquatic systems resulting in high-density floc-associated bacterial biofilm communities. These nanoparticulate bacterial microhabitats are important environmental sinks for metals and potential reservoirs for antibiotic resistant and pathogenic bacteria. The objectives of this study are to identify and quantify (1) metal distributions among suspended floc, bed sediment and water-column aqueous compartments (2) important biogeochemical processes influencing metal cycling and (3) linkages between floc metals and the occurrence of floc associated antibiotic resistant bacteria and pathogens across a series of variably contaminated aquatic systems. Results of this project will provide new diagnostic indicators of pathogens in recreational water systems and aid in the development of public health policies to improve water quality and reduce water borne infectious disease. Here, results will be presented assessing the metal and microbial community dynamics in samples collected from Toronto's Sunnyside Beach (May 13 and August 20), an urban public beach on Lake Ontario. Water column, floc and bed sediments near and offshore were analyzed for physico-chemical characteristics and metal concentrations. Floc were imaged using DAPI and FISH to assess microbial community structure. Results to date, characterizing the linkages amongst bacteria, metal contaminant concentrations and sediment partitioning and system physico-chemical conditions will be discussed.

  6. Observations of Lake-Breeze Events During the Toronto 2015 Pan-American Games

    Science.gov (United States)

    Mariani, Zen; Dehghan, Armin; Joe, Paul; Sills, David

    2018-01-01

    Enhanced meteorological observations were made during the 2015 Pan and Parapan American Games in Toronto in order to measure the vertical and horizontal structure of lake-breeze events. Two scanning Doppler lidars (one fixed and one mobile), a C-band radar, and a network including 53 surface meteorological stations (mesonet) provided pressure, temperature, humidity, and wind speed and direction measurements over Lake Ontario and urban areas. These observations captured the full evolution (prior, during, and after) of 27 lake-breeze events (73% of observation days) in order to characterize the convective and dynamic processes driving lake breezes at the local scale and mesoscale. The dominant signal of a passing lake-breeze front (LBF) was an increase in dew-point temperature of 2.3 ± 0.3°C, coinciding with a 180° shift in wind direction and a decrease in air temperature of 2.1 ± 0.2°C. Doppler lidar observations over the lake detected lake breezes 1 hour (on average) before detection by radar and mesonet. On days with the synoptic flow in the offshore direction, the lidars observed wedge-shaped LBFs with shallow depths, which inhibited the radar's ability to detect the lake breeze. The LBF's ground speed and inland penetration distance were found to be well-correlated (r = 0.78), with larger inland penetration distances occurring on days with non-opposing (non-offshore) synoptic flow. The observed enhanced vertical motion ({>} 1 m s^{-1}) at the LBF, observed by the lidar on 54% of lake-breeze days, was greater (at times {>} 2.5 m s^{-1}) than that observed in previous studies and longer-lasting over the lake than over land. The weaker and less pronounced lake-breeze structure over land is illustrated in two case studies highlighting the lifetime of the lake-breeze circulation and the impact of propagation distance on lake-breeze intensity.

  7. Layanan Berbasis Lokasi Hotel Menggunakan Realitas Tertambah

    Directory of Open Access Journals (Sweden)

    Nur Imansyah

    2017-11-01

    Full Text Available Getting information in real time at specific times and locations is especially needed when users have high mobility. But often users are not familiar with the area, so difficulty in finding locations and information. The development of technology for location based services and augmented reality makes it easy to get information from available resources in locations using mobile devices equipped with GPS devices. The research aims to combine hotel location based services and augmented reality in android-based mobile device by manipulating virtual objects into real objects through the camera as input and mobile phone display as output.The integration of hotel location based services and augmented reality is useful for hotel users to be able to search hotel information by directing the camera mobile device in the direction of specific targets to be retrieved information. The output of the system is provided in real time on the mobile device display for the user. Output information provided in the direction of location of the hotel object and information about the object of the hotel.

  8. HOTEL HIJAU SEBAGAI ALTERNATIF PENGURANGAN DAMPAK LINGKUNGAN

    Directory of Open Access Journals (Sweden)

    Nanny Roedji Roedji

    2016-11-01

    Full Text Available Nowadays, eviromental management has gotten a fully attention. Then, hospitality industry in East Java Province has committed to the Eco Friendly Enviroment needs a deep investigation in order to analyze a practical managment of hotel product which uses an eviromental friendly method in improving efficiency of energy, water, air quality, and solid waste management and liquid waste management system. This research used a descriptive qualitatif method which chracterized causuality and using a survey method. Data were collected by using an istitutional-perceptional approach and were analyzed by using enviromental performance scale from 1 to 5 point toward Green Hotel practice. The conclusion from the investigation result are; 45% hotel understand the concept and green product implementation. 50% hotel reuse the water to pour the garden. 40% about operating procedure such as towel reuse and bed sheet. 90% of the hotel already use VRV air-conditioner which can adjust the temperature suitable� with the number of the people in the room and its automatically turn off when there are no people in the room. 45% shows that hotel provide dispenser to combine shampoo and conditioner (hair moisturizer in one product so it will decrease the plastic waste.

  9. Implementation and Benefits of CRM in Hotel Industry : A comparative study ofClarion Collection hotel and Scandic hotel in Västerås

    OpenAIRE

    Mu, Bin; Xiao, Meng; Gebray, Yonas

    2015-01-01

    This thesis is to identify the main factors that influence CRM implementation in Scandic hotel and Clarion hotel. Moreover, benefits of both hotels that can be reaped from using CRM. The result shows that CRM plays an important role in creating a long term successful to the hotels. But this can be achieved through considering major factors that influencing CRM implementation. CRM benefits also realized in both operational and strategic.

  10. Overview the Seven Stars Rating in Hotel Industry

    Directory of Open Access Journals (Sweden)

    Agung Gita Subakti

    2012-11-01

    Full Text Available Picking the right hotel can be tricky especially in today’s world of multiple rating systems. A luxury hotel rating once topped out at five stars but in the war to snag vacationers certain hotels that sing tunes of opulence and luxurious pleasure have started to accumulate seven stars. Star rating systems vary from continentto continent, country to country, and in a country. Hotel ratings have become a subjective assessment of amenities depending on the hotel and location. But the big question that is how they rate a seven stars Hotel. What makes it different from five stars Hotel or any fine establishment alike. In this case, the author is over viewing some of the Hotels in the world that are known for its seven stars reputation and taking a closer look on how they get their reputation for being the most luxurious Hotels in the world.

  11. Toronto smog report card 2003 : final grade C -

    International Nuclear Information System (INIS)

    2003-10-01

    An annual Smog Report Card for Toronto has been published annually by the Toronto Environmental Alliance since 1997, evaluating the progress made by the City toward reducing the environmental and health impacts of smog. The final grade for the City in 2003 was a C -, an improvement over last year's D +. The evaluation examined the performance on 33 initiatives in six major areas: leadership, transit, electricity, fleets and fuels, bikes and pedestrians, and public education. Issues that stood out were: a $30 million increase in funding to the Toronto Transit Commission (TTC), and the release of the TTC's Ridership Growth Strategy depicting how transit ridership can be increased through improved service and lower fares. The drive-through and pesticide by-laws were passed by Council, which should result in smog reduction from unnecessary activities. Leadership was found to be lacking at City Hall in the area of clean air, in view of its decision to proceed with the expansion of Island Airport. The decision to move forward on only 20 per cent of planned green power and energy efficiency measures was a low point in 2002. The City's budget process, which effectively screened out most environmental initiatives was in part responsible for the lack of progress. The following grades were awarded: transit and trip reduction (B), energy efficiency and green power received (D), fleets and fuels (C), bikes and pedestrians (C), public education (B). Recommendations for next year included: implementation of the TTC's Ridership Growth Strategy; creation of a Smog Plan Implementation Fund of $20 million per year to invest in energy efficiency, green fleets, green power and other related measures; and stop the expansion of Island Airport

  12. Consulting Whom? Lessons from the Toronto Urban Aboriginal Strategy

    Directory of Open Access Journals (Sweden)

    Mai T. Nguyen

    2014-04-01

    Full Text Available The research conducted here looks at the current Urban Aboriginal Strategy (UAS in Toronto. The purpose of this Strategy is to provide long-term investments to support Aboriginal communities in urban settings by focusing on three priority areas: improving life skills; promoting job training, skills, and entrepreneurship; and supporting Aboriginal women, children, and families. This article seeks to answer the following question: Does the UAS provide Aboriginal participants with the ability to effectively participant in the consultation process? It argues that the UAS process of consulting with the urban Aboriginal community does not allow for the effective participation of Aboriginal peoples because of problematics related to consulting in an urban setting and despite the language of partnership, the federal government still reserves the right to make final decisions. These problems diminish the ability to build renewed Aboriginal-State relations based on mutual respect and trust, which has been absent within the Aboriginal-State apparatus and resulted in the political exclusion of Aboriginals in Canada. Though consultation can be a vehicle for empowering participants with decision-making authority, this is not the case in Toronto. The lack of a common vision, political buy-in, and the aura of secrecy leads to a political relationship built on mistrust. Mistrust between members and government renders the consultation process ineffective. This article combines the literature on public consultations with official government documents to identify critical components that must be evident for consultations to be fruitful and participation effective. These criteria are the benchmarks upon which to measure effectiveness. Based on interviews with the Steering Committee, this article finds that the UAS process of consulting with the Toronto Aboriginal community does not enable Aboriginal participants to effectively participate in the democratic process.

  13. Introducing Darwinism to Toronto's post-1887 reconstituted medical school.

    Science.gov (United States)

    Court, John P M

    2011-01-01

    Charles Darwin's scientific paradigm was largely welcomed in Canadian academic biology and medicine, while reaction among other faculty and laypeople ranged from interest to outrage. In 1874, Ramsay Wright, a Darwinian-era biologist from Edinburgh, was appointed to the University of Toronto's Chair of Natural History. Over his 38-year career Wright integrated the evolutionary perspective into medical and biology teaching without accentuating its controversial source. He also applied the emerging German experimental research model and laboratory technology. This study identifies five categories of scientific and personal influences upon Wright through archival research on biographical sources and his writings.

  14. SUSTAINABLE FACTORS IN THE HUMAN ASSETS OF DANA HOTEL AS A HERITAGE HOTEL IN SOLO, INDONESIA

    Directory of Open Access Journals (Sweden)

    Wahyuniwati Wahyudi

    2018-03-01

    Full Text Available This research aims to study what sustainable factors of Dana Hotel in the human assets; and also find out what the status of Dana Hotel, using VRIN analysis (Value, Rarity, Imperfect Imitability, and Non-Subs­ti­tu­ta­bility from Natural Language Data of observation and in-depth interviews in a descriptive qua­litative study. In results, in order to achieve sustainability, Dana Hotel has valuable, rare, imperfectly imitable, and non-subs­titutable factors in the human assets. As the human assets are valuable, rare, im­perfectly imitable, and non-subs­titutable, the status of Dana Hotel is sustainable in the context of hu­man resources. It is concluded that following the success of Dana Hotel, organizations that have those fac­tors or even more, tend to have big opportunities to survive.

  15. USING THE ECO CONCEPT FOR SMART HOTEL PROMOTION CASE STUDY: HOTEL VEGA

    Directory of Open Access Journals (Sweden)

    NEACŞU NICOLETA ANDREEA

    2017-11-01

    Full Text Available In order to be competitive on the tourism market, hotels adopt different strategies. An intelligent and relatively new strategy that is adopted in the hotel market in Romania is the use of the ECO concept, the goal being to achieve sustainable development and sustainable tourism, involving a series of socio-economic benefits. One of the first accommodation units in Romania to use this strategy is Vega Hotel in Mamaia, a 5* hotel, which was awarded the Eco-Hotel Management System certification by Tuv-Rheinland Romania in the summer of 2009. This paper, through a market research, analyzes the views and attitudes of tourists on the use of the ECO concept in the hospitality industry.

  16. INVESTMENT EFFICIENCY IN NEW HOTEL BUILDINGS IN CROATIA

    Directory of Open Access Journals (Sweden)

    Eddy Rot

    2012-12-01

    Full Text Available Abandonment of mass tourism in the late 80-ies of 20th century and attitude of humane tourism oriented to the needs and requirements of individuals, it is characterized by changes in the design and architectural design of hotel facilities. Features and functionality of hotel facilities are affected by trends in tourism demand. Tourism gets new features, which hotel companies must adapt. Individualism, humanism and hedonism are the guidelines that accompany the tourist industry in the 21st century. They determine the new considerations shaping and arranging hotel facilities, and the need for transformation of the hotel buildings designed for mass tourism in facilities for contemporary tourist who is aware of his needs, desires and aspirations. These trends should be monitored and the hotel industry in Croatia. The last decade marked by investments in reconstruction and modernization of existing hotel facilities, but investment in new hotel facilities are still minor. The reason for this is the fact that the hotel industry is low profitable activity, but also in the unfinished privatization, lack of domestic financial capital and the lack of attractiveness of the Croatia to attract foreign capital which would allow meaningful construction of new and rehabilitation of existing hotel facilities in line with trends in the tourism market. This paper critically examines the state of the hotel industry in the Republic of Croatia and its competitiveness in Europe, and it presents the results of research on the effectiveness of building a fictional hotel in Croatia, with a comparative analysis with European hotels.

  17. 2006 Toronto smog report card : final grade C-

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    2006-07-01

    This annual report card evaluated the progress made by the City of Toronto toward reducing the environmental and health impacts of smog. The final grade for 2006 was a C-, the same as for 2005. The highest grade of B+ was issued in 2004. The report card evaluated City Council actions based on their clean air commitments. Although the summer of 2006 was one of the best on record, with only 11 smog days, the grade of C- was issued because the performance of the City's Air Quality Improvement record was poor. Toronto Environmental Alliance strongly recommended that important changes be made to improve air quality, transit and waste disposal. It recommended that the City should address the real causes of unclean air, which are motor vehicle exhaust and toxic pollution. This report card graded the performance on initiatives in the following six major areas: energy; transit; air quality plan; walking and biking; fleets and fuels; and, intergovernmental action. The report recommended that efforts should be made to reduce greenhouse gas emissions which cause global warming. refs., tabs., figs.

  18. The Hotel as the Holiday/Stay destination: Trends and Innovations.

    OpenAIRE

    Hackett, Gereva; Melia, Detta

    2012-01-01

    This paper analyses trends in the international hotel industry and provides insights into the trends that are most likely to influence future business success. Trends, such as, design, social and lifestyle changes, the eco-hotel, the historically significant hotel, the sports hotel, the health spa, the quirky hotel, the boutique hotel and the fashionable hotel which are differentiating the traditional hotel product are discussed. This paper is based on primary and secondary research providing...

  19. Adequacy of the ophthalmology workforce under Ontario's Local Health Integration Networks.

    Science.gov (United States)

    Lin, Tony; Xu, Mark; Hooper, Philip L

    2016-06-01

    To determine the current distribution of ophthalmologists across Ontario's Local Health Integration Networks (LHINs) and the influence on LHIN-specific cataract surgery wait times. Cross-sectional study. Ophthalmologists listed in the College of Physicians and Surgeons (CPSO) database and the Canadian population. A list of ophthalmologists and their practice locations were obtained from the CPSO website. The total population count for Ontario was obtained from the Statistics Canada census. The population counts for the population aged 65 years and older were generated using the Canadian Socioeconomic Information Management System (CANSIM) table 109-5425. Cataract surgery wait times were obtained from the Ontario Ministry of Health. Statistical analysis was completed using Microsoft Excel using StatPlus software. There are currently 3.28 ophthalmologists per 100 000 total population in Ontario. LHIN-specific ratios ranged from 8.87 (Toronto Central) to 1.67 (Central West), with 3 out of 14 LHINs having met the previously recommended ratio of 3.37. Median cataract surgery wait times ranged from 30 to 72 days. Although the number of cataract surgeries performed was positively correlated with the population aged 65 years and older (p < 0.001), there was no statistically significant association between wait times and number of cataract cases per 1000 population (p = 0.41). Although Ontario appears to have a sufficient number of ophthalmologists overall, there is significant variation in the distribution of the ophthalmology workforce at the LHIN level. This variation did not appear to significantly influence LHIN-specific cataract surgery wait times. Copyright © 2016 Canadian Ophthalmological Society. Published by Elsevier Inc. All rights reserved.

  20. Ontario Hydro looks at security

    International Nuclear Information System (INIS)

    Green, B.J.; Kee, B.

    1995-01-01

    Ontario Hydro operates 20 CANDU reactors on three different sites. Since 1984, a review of security arrangements on all the sites has taken place on a five-yearly basis. The review process for 1995 is outlined. The three objectives were as follows: to assess current security threats and risks to the stations; to assess the adequacy of the existing programme to protect against current threats; by comparing the security programme against those of comparable entities to establish benchmarks for good practice as a basis for improvements at Ontario Hydro. Valuable insights gained through the review are listed. These could be useful to other utilities. (UK)

  1. Transmission system planning in Ontario

    Energy Technology Data Exchange (ETDEWEB)

    Barrie, D; Macedo, F X; Mcconnach, J S [Ontario Hydro, Toronto, ON (Canada)

    1994-12-31

    In recent years, new and modified approaches to planning the large transmission system that serves the province of Ontario, Canada, have been necessary to accommodate the rapidly changing planning environment including slower uncertain growth, ageing of facilities, integration of demand side management and non utility generation options, increased competitiveness, increased financial stresses and affordable constraints. This paper describes some of the new and modified approaches and tools that have been adopted or are being developed by Ontario Hydro to cope with this changing environment. (author) 9 refs., 4 figs.

  2. Hotel Stouffer's Atlanta Inn. - Georgia (EE. UU.

    Directory of Open Access Journals (Sweden)

    Heery, -

    1976-04-01

    Full Text Available On a large 4-storey base structure rises a long, rather narrow 27-story tower. The 37,000 m2 of the hotel are distributed in the following manner: 525 hotel rooms, special suites, convention hall, meeting rooms; three restaurants with different interior decorations; ball room; cafeterias, shops; swimming-pools; additional installations that correspond to this hotel category. A chapter of great importance in the construction of the hotel was the interior planning and design. Different colour schemes, special furniture and a most varied selection of decorative and functional elements have been used. The materials and design of the exterior have been chosen with utmost care, whereby a contrast, though not a clash, with the adjacent buildings has been achieved. The hotel is completed with a 1,000-car parking deck, situated across the street and connected with the hotel by means of an over Street bridge.Está constituido por una amplia base de cuatro plantas, sobre la que se eleva una alta y esbelta torre de 27 plantas. En sus 37.000 m2 de superficie total se distribuyen: 525 habitaciones para clientes, incluyendo suites de categorías distintas; gran salón de congresos y salas de juntas y reuniones; tres restaurantes con distintas ambientaciones; sala de baile; cafeterías, tiendas; piscinas; y toda una serie de servicios propios de un hotel de esta categoría. Un capítulo de gran importancia en la construcción del hotel fue la ambientación interior, conseguida con diferentes esquemas de color, mobiliario especial y los más variados elementos decorativos y funcionales. El exterior también fue muy cuidado, empleándose materiales y diseños que contrastan, sin desentonar, con los edificios vecinos. El hotel se completa con un aparcamiento cubierto, de 1.000 plazas, situado al otro lado de la calle, y al que se une mediante un puente elevado.

  3. de los hoteles españoles

    Directory of Open Access Journals (Sweden)

    Enrique Claver Cortés

    2007-01-01

    Full Text Available Los hoteles necesitan cada vez más información para su correcta gestión y para maximizar su desempeño o éxito empresarial. De esta forma, en este estudio se analizan una serie de variables estratégicas clave que influyen directamente sobre el desempeño hotelero. Estas variables son el tamaño, el tipo de gestión y la categoría de los hoteles. En este trabajo, empleando la teoría de los grupos estratégicos, se han agrupado los hoteles españoles de entre 3 a 5 estrellas en función de cada una de estas variables estratégicas con el objetivo de determinar si influyen significativamente sobre el desempeño hotelero y en qué sentido. Entre los resultados que se han obtenido destacan el hecho de que a mayor tamaño y categoría, mayor es el desempeño que alcanzan los hoteles. Así mismo, los hoteles que pertenecen a cadenas alcanzan niveles de desempeño mayores que los independientes. Por lo tanto, de esta investigación se deducen importantes implicaciones para la dirección hotelera.

  4. Modern quality management in hotel tourism

    Directory of Open Access Journals (Sweden)

    Vorina Anton

    2012-01-01

    Full Text Available Tourism is a rapidly growing industry that requires explosive reaction of management. In order to achieve or even exceed guests' expectations, we must determine what their expectations for quality of service are. The employees are the heart of business. How do we integrate all the power of quality that we will become in the eyes of customers? This is the task of modern management in tourism. In this paper we present an analysis of quality in a casual sample of 333 guests in 42 different hotels in Slovenia and Croatia. Based on multiple linear regression analysis, we found that guests in the four-star hotels are more satisfied with the quality of offers as guests in three-star hotels. Statistically significant differences between the three-stars hotels and four-star hotel is reflected in the satisfaction with the quality of food and drink and its quick service, the price of the service, friendliness of staff to guests, and the arrangement of the restaurant, reception and rooms.

  5. Information Management at a Health Services Research Organization in Toronto, Ontario, Canada: Moving from Identifiable Data to Coded Data

    Directory of Open Access Journals (Sweden)

    Lisa Thurairasu

    2017-04-01

    The processing practices used at the organization comply with Canadian privacy laws such as the Personal Health Information Protection Act (PHIPA as well as organizational policies and Research Ethics Board approvals. The approaches used to conceal individual identities yet allow linkage to various data sources can be modelled by other health agencies, ministries, and non-health related organizations that work with sensitive data but face challenges in maintaining both privacy and research quality. Our organization strives to make processing as efficient as possible and create maximum linkability to the various data sources in house while upholding privacy and confidentiality.

  6. Technology for Consumers: Proceedings of the RESNA International Conference (Toronto, Ontario, Canada, June 6-11, 1992).

    Science.gov (United States)

    Presperin, Jessica J., Ed.

    This proceedings document contains approximately 250 papers and posters presented at a conference on the advancement of rehabilitation and assistive technology. Individual sessions focused on the following topics: quantitative functional evaluation, upper limb and therapeutic stimulation, human-computer interface developments, information…

  7. SISTEM INFORMASI ADMINISTRASI KEPEGAWAIAN HOTEL

    Directory of Open Access Journals (Sweden)

    Oka Sudana

    2010-12-01

    Full Text Available The usage of computer based information management system on companies are very helpful on company'sgrowth, information management system process the data and make it into in formations that we're needed by thecompany for making decisions. One of the information management systems that often used is Human ResourceAdministration Information System. The development of a company makes a company have to own a humanresource function that capable to handle certain processes related to the company's personals. One of the examples isHuman Resource Administration Information System on Hotel Besakih Sanur, The Human Resource AdministrationInformation System has several processes, and these processes are still being done manually so they haven't beenable to give an effective an efficient result. This fact is the cause for building a human resource administrationinformation system that used information technology, so that it will be capable of managing the human resourcefunctions.System that is being build is applied by making the web based Human Resource Administration InformationSystem application using AJAX, this application also being completed by automatic absence application by usingfingerprint technology. The analysis that was being done is the analysis on user grouping, the usage of AJAX ondata processing, user interface, reporting, and the usage of fingerprint.Testing of the application is being done byinputting some data with a certain amount so that it would be known that the system can still work fine with a bigamount of data. But to avoid a big data growth especially on absence data, the system will move the data to a newtable each year. Usage of fingerprint in course of absence facilitate in inclusion of absence data.

  8. Traveler's encounter with nymphs in a hotel bed.

    Science.gov (United States)

    Sandlund, Johanna; Banaei, Niaz

    2014-01-01

    This case illustrates skin lesions in a traveler staying in a hotel bed infested with tics. Although infestation of hotels with bedbugs belonging to the Cimex genus is a growing problem worldwide, tick infestation has never been reported before.

  9. Emergency Management for Disasters in Malaysian Hotel Industry

    Directory of Open Access Journals (Sweden)

    AlBattat Ahmad Rasmi

    2014-01-01

    Full Text Available This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and International in Kuala Lumpur, Subang, and Putrajaya are undertaken. The result revealed that Malaysian hotels are exposed to a wide range of natural and man-made disasters. Malaysian hotels lack proactive emergency planning and a lot of constraints which impede successful emergency planning for disasters in the hotel industry in Malaysia, with emphasizing on the relevant authority’s role to demonstrate emergency management to hotels convincing them to adopt such practices, so they can be able to cope with emergencies effectively.

  10. Revisiting the relevance of economic theory to hotel revenue ...

    African Journals Online (AJOL)

    Keywords: economic theory, hotels, revenue management, Big Data, hospitality education ... and the ease and quality in which pricing information is delivered to ...... Cornell Hotel and Restaurant Administration Quarterly, 25(2), 27–40.

  11. BUCHAREST HOTEL MARKET IN THE EUROPEAN CONTEXT

    Directory of Open Access Journals (Sweden)

    Silvia Patricia DODU

    2014-12-01

    Full Text Available The European hospitality industry currently sees an increase in all specific indicators, a fact that shows, on one hand, the ability of this sector to overcome the economic turbulences of recent years, but also the real perspectives for future growth. Today’s hotel industry can no longer rely on the traditional growth methods, and needs to prepare for the major confrontation with the next-generation technological developments that generate modern marketing channels but, by default, incur significantly higher costs for simply „being” on the market. The Bucharest hotel market is no exception; in the recent past, it has witnessed a slight upwards trend generated by the increase of demand in the business tourism area, while also facing the challenge of integration of modern technologies in the hotel business.

  12. Cryptosporidiosis Outbreak Associated With a Single Hotel.

    Science.gov (United States)

    Fill, Mary-Margaret A; Lloyd, Jennifer; Chakraverty, Tamal; Sweat, David; Manners, Judy; Garman, Katie; Hlavsa, Michele C; Roellig, Dawn M; Dunn, John R; Schaffner, William; Jones, Timothy F

    2017-05-01

    We investigated a gastrointestinal illness cluster among persons who attended a baseball tournament (>200 teams) during July 2015. We interviewed representatives of 19 teams; illness was reported among only the 9 (47%) teams that stayed at Hotel A (p Hotel A was significantly associated with illness (odds ratio: 7.3; 95% confidence interval: 3.6, 15.2). Eight out of nine (89%) stool specimens tested were positive for Cryptosporidium, with C. hominis IfA12G1 subtype identified in two specimens. The environmental health assessment detected a low free available chlorine level, and pool water tested positive for E. coli and total coliforms. A possible diarrheal contamination event, substantial hotel pool use, and use of cyanuric acid might have contributed to this outbreak and magnitude. Aquatic facilities practicing proper operation and maintenance (e.g., following the Centers for Disease Control and Prevention’s Model Aquatic Health Code) can protect the public’s health.

  13. Approaches to quality management in hotel industry

    Directory of Open Access Journals (Sweden)

    Kateřina Ryglová

    2013-01-01

    Full Text Available The aim of the paper is to present possibilities and specifics of quality management in hotel services with the focus on the Servqual model. Servqual works on the definition of five dimensions of service quality: tangibles, reliability, responsiveness, assurance and empathy. Demonstrating the practical application of Servqual in selected hotels in the Czech Republic is also a part of the paper. Input data have been gained by force of a primary field-research with the help of a quantitative research via questionnaires and deep interviews. The results of the Servqual score for individual dimensions of service quality have also been used to calculate a total weighted score for the examined hotels and to outline benchmarking utilisation possibilities.

  14. TORONTO HARBOUR COMMISSIONERS (THC) SOIL RECYCLE TREATMENT TRAIN - APPLICATIONS ANALYSIS REPORT

    Science.gov (United States)

    The Toronto Harbour Commissioners (THC) have developed a soil treatment train designed to treat inorganic and organic contaminants in soils. THC has conducted a large-scale demonstration of these technologies in an attempt to establish that contaminated soils at the Toronto Port ...

  15. Contract Management: Organisational and Legal Form of Hotel Networks

    OpenAIRE

    Burak Tatyana V.

    2013-01-01

    Hotel business has been the most dynamic and profitable segment of economy, which is characterised with a high degree of internationalisation of capital and international character, during the recent decades. We clearly observe development of national and international hotel networks at this stage. Management contract is one of the methods of development and creation of hotel networks. The article describes theoretical basis of introduction of the contract management into the hotel business, ...

  16. Emergency Management for Disasters in Malaysian Hotel Industry

    OpenAIRE

    AlBattat Ahmad Rasmi; Mat Som Ahmad Puad; Abukhalifeh Ala`a

    2014-01-01

    This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and Inte...

  17. Impact of hotel service quality on the loyalty of customers

    OpenAIRE

    Jasinskas, Edmundas; Streimikiene, Dalia; Svagzdiene, Biruta; Simanavicius, Arturas

    2016-01-01

    The hotel business is rapidly developing due to growing demand for such services as well as the growing opportunities for travel. As a result, hotels face demanding customers, since the requirements for quality grow with an increased use of hotels’ services, in order to increase the competitive ability of a hotel, the issue of customer loyalty is also important. The aim of this article is to assess the impact of the quality of hotel services on the loyalty of customers. In t...

  18. Brand quality and internationality: Branded global chain hotels

    OpenAIRE

    Vrkljan, Sanela; Bartoluci, Mato; Čižmar, Sanja

    2017-01-01

    It is increasingly testing for individual hotels, even the well-run and famous ones, to compete and grow in the wider world market without having the underpinning and benefits of the global representation. Perhaps, this is why even the more notable establishments, join hotel chains or a global hotel management conglomerate. This paper focuses on the correlation between business performance of global chain hotels (GCHs) and quality and internationality of the brand they belong to. The quality ...

  19. Potential of energy savings in the hotel sector in Jordan

    Energy Technology Data Exchange (ETDEWEB)

    Ali, Yahya [Department of Humanities and Social Sciences, Faculty of Arts, Hashemite University, Zarqa 13115 (Jordan); Mustafa, Mairna [Department of Sustainable Tourism, Queen Rania' s Institute of Tourism and Heritage, Hashemite University, Zarqa 13115 (Jordan); Al-Mashaqbah, Shireen [International Office, Hashemite University, Zarqa 13115 (Jordan); Mashal, Kholoud [Department of Land Management and Environment, Faculty of Natural Resources and Environment, Hashemite University, Zarqa 13115 (Jordan); Mohsen, Mousa [Department of Mechanical Engineering, Faculty of Engineering, Hashemite University, Zarqa 13115 (Jordan)

    2008-11-15

    This paper presents some insights into Jordan's energy consumption in the tourist accommodation sector. The results of a recent survey on environmental performance in the tourist accommodation sector in Jordan were used to evaluate energy conservation in hotels. A survey was designed and distributed to hotels' managers and departments' supervisors in order to understand the environmental performance in the tourist accommodation sector in Jordan during the period 10-17 August 2006. Also some field visits were conducted to fully understand hotels interaction regarding the environment, in addition to help interpreting the results of the survey. The study is limited to all classified hotels in Jordan. It was found that lighting hotels' main building and outside areas, and air conditioning consume more electricity compared to other departments. The results show that few classified hotels already installed energy saving equipments, though, it was noticed that managers of one star hotels were not really willing to make such changes in their hotels, on the other hand, other classified hotels (2-5 star hotels) have shown a high willingness to make changes in their hotels to reduce the consumption of different types of energy. Hotel's classification played a significant role in explaining variations in most of the results, particularly when it comes to long-term investments to reduce energy consumption by using energy efficient appliances. Five and four star hotels were the most hotels willing to use energy efficient appliances to reduce energy consumption. The study suggested some strategies to help reduce the negative impacts of high energy consumption in hotels. These strategies include better insulation, and enhanced insulation for the hot water reticulation system. Moreover, enhancing and increasing the level of awareness among all hoteliers through a directed and well-designed campaign. Also offer interest free loans; and activate precise

  20. Creative approach in designing family hotels in Croatia

    OpenAIRE

    Rocco, Sanja; Šipić, Neven

    2013-01-01

    Hotel industry is becoming a leading segment of tourism in Croatia, evident from the constant increase in accommodation capacities, number of overnights, and employees in the hotel industry. To succeed, hotel managers need to identify the needs of their clients and find creative ways to please them. Hence, the future of small family-owned hotels is likely in differentiation by design. It implies a wide spectre of areas of applicability. The design is implemented in marketing strategy in the p...

  1. Quality Dimension for Elderly Service in Taiwan Hotel Industry

    OpenAIRE

    Chung-Chieh Lee; Feng-Hua Yang; Chih-Jen Chen

    2013-01-01

    The author conducted a questionnaire survey on randomly selected elderly tourists from three hotel groups in Taiwan: international group, domestic-business group, and domestic-tourist group. Based on the literature, the author developed a questionnaire and asked these tourists to rate the hotels in which they were staying on three quality dimensions: brand awareness, hotel facilities, and hotel services. Through the questionnaire survey, the author wanted to determine the performance of the t...

  2. International Alliance of Green Hotels to Reach Sustainable Competitive Advantages

    OpenAIRE

    Hufei Ge; Silu Chen; Yujie Chen

    2018-01-01

    Under increasing environmental pressure, hotel firms need to improve their ability to access international alliances while maintaining good performance for sustainable development. This paper uses survey data from 784 hotels running at different levels of service in China to test the hypothesis in an integrated analytical model, and the findings show that the impact of international alliances varies with different levels of green hotels. Despite operating in the same sector, hotels running at...

  3. Potential of energy savings in the hotel sector in Jordan

    International Nuclear Information System (INIS)

    Ali, Yahya; Mustafa, Mairna; Al-Mashaqbah, Shireen; Mashal, Kholoud; Mohsen, Mousa

    2008-01-01

    This paper presents some insights into Jordan's energy consumption in the tourist accommodation sector. The results of a recent survey on environmental performance in the tourist accommodation sector in Jordan were used to evaluate energy conservation in hotels. A survey was designed and distributed to hotels' managers and departments' supervisors in order to understand the environmental performance in the tourist accommodation sector in Jordan during the period 10-17 August 2006. Also some field visits were conducted to fully understand hotels interaction regarding the environment, in addition to help interpreting the results of the survey. The study is limited to all classified hotels in Jordan. It was found that lighting hotels' main building and outside areas, and air conditioning consume more electricity compared to other departments. The results show that few classified hotels already installed energy saving equipments, though, it was noticed that managers of one star hotels were not really willing to make such changes in their hotels, on the other hand, other classified hotels (2-5 star hotels) have shown a high willingness to make changes in their hotels to reduce the consumption of different types of energy. Hotel's classification played a significant role in explaining variations in most of the results, particularly when it comes to long-term investments to reduce energy consumption by using energy efficient appliances. Five and four star hotels were the most hotels willing to use energy efficient appliances to reduce energy consumption. The study suggested some strategies to help reduce the negative impacts of high energy consumption in hotels. These strategies include better insulation, and enhanced insulation for the hot water reticulation system. Moreover, enhancing and increasing the level of awareness among all hoteliers through a directed and well-designed campaign. Also offer interest free loans; and activate precise standards and specifications

  4. Factors Influencing Customer Satisfaction with Chain Budget Hotels in Bangkok

    OpenAIRE

    Paphada Cherdchamadol; Pitinan Kawachart

    2013-01-01

    The budget hotels in Thailand are likely to grow by the growth of low cost airline. Since cheaper airline ticket, middle management employees and their families including tourists travel more and more. Other than that, budget hotel business requires low investment but good return. Not surprisingly, the giant public company in Thailand hotel business, CENTEL, has been planned to expand new brand of 2 star hotel chain to serve the number of increasing travelers for AEC in 2015. However, IBIS Ba...

  5. Specialisation as a trend in modern hotel industry

    OpenAIRE

    Nadia Pavia; Jasmina Gržinić; Tamara Floričić

    2014-01-01

    Purpose – In this paper, the importance of the organisation of specialised hotel offer is researched, as well as its competitiveness in the market. The research goal is determination of changes in hotel competitiveness levels following implementation of specialised label standards for the purposes of as high as possible quality organisation of the hotel industry in destination and resource valorisation. Design – The paper is conceived in the way that it presents Croatian hotel industry proble...

  6. The application of security provisions in accommodation facility – hotel

    OpenAIRE

    Rotbauer, Josef

    2010-01-01

    This thesis treats of security provisions, which hotels are using to protect health and property of accommodated persons. In the opening part is caught the progress of attendance and capacities of hotels in the Czech republic during a specific time period. The next chapter focuses on possible threats, which are imminent to hotels during the operation. The third part of the thesis solves particular methods of application of security provisions, these are verified in two concrete hotels in the ...

  7. Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

    OpenAIRE

    Ade Mubarok; M Ridza Apriyanta

    2017-01-01

    Abstrak Hotel adalah industri yang berkembang sangat cepat seiring dengan perkembangan teknologi informasi. salah satu faktor yang dapat memberikan fasilitas kenyamanan adalah adanya layanan informasi yang cepat untuk reservasi hotel. Beberapa masalah yang biasanya dihadapi pihak hotel dan calon tamunya seperti sulit mendapatkan informasi yang cepat, melakukan check in dan pembayaran yang mengharuskan tamu datang lansung ke hotel, melakukan pencatatan buku tamu dan membuat laporan secara ...

  8. EMPLOYMENT AND HUMAN CAPITAL IN THE GREEK HOTEL INDUSTRY

    OpenAIRE

    Efstathios VELISSARIOU; Christos AMIRADIS

    2014-01-01

    Tourism can have significant impacts on employment in tourist destinations. It must be also noted that the human capital in the tourism sector, and more specifically in hotels, constitutes a basic factor of quality. The effectiveness of service in the Hotel industry is often linked with the sufficient number of hotel personnel, their individual qualities and efficient Human resources management. The development of the hotel industry in Greece and the resulted employment and characteristics of...

  9. Assessing the effects of transboundary ozone pollution between Ontario, Canada and New York, USA

    International Nuclear Information System (INIS)

    Brankov, Elvira; Henry, Robert F.; Civerolo, Kevin L.; Hao, Winston; Rao, S.T.; Misra, P.K.; Bloxam, Robert; Reid, Neville

    2003-01-01

    Observations and modeling results were used to examine spatial scales and transport patterns of ozone pollution in the Ontario-New York region. - We investigated the effects of transboundary pollution between Ontario and New York using both observations and modeling results. Analysis of the spatial scales associated with ozone pollution revealed the regional and international character of this pollutant. A back-trajectory-clustering methodology was used to evaluate the potential for transboundary pollution trading and to identify potential pollution source regions for two sites: CN tower in Toronto and the World Trade Center in New York City. Transboundary pollution transport was evident at both locations. The major pollution source areas for the period examined were the Ohio River Valley and Midwest. Finally, we examined the transboundary impact of emission reductions through photochemical models. We found that emissions from both New York and Ontario were transported across the border and that reductions in predicted O 3 levels can be substantial when emissions on both sides of the border are reduced

  10. Ontario Hydro annual report 1986

    Energy Technology Data Exchange (ETDEWEB)

    1987-04-01

    Ontario Hydro`s annual report of the financial position and activities for the year 1986 consists of their financial highlights; corporate profile; customer service and satisfaction; message from Chairman; message from President; 1986 in review; financial section; management report; five-year summary of financial statistics; and comparative statistics.

  11. Ontario Hydro annual report 1986

    International Nuclear Information System (INIS)

    1987-04-01

    Ontario Hydro's annual report of the financial position and activities for the year 1986 consists of their financial highlights; corporate profile; customer service and satisfaction; message from Chairman; message from President; 1986 in review; financial section; management report; five-year summary of financial statistics; and comparative statistics

  12. [Ontario Hydro]. Corporate performance report, 1994

    International Nuclear Information System (INIS)

    1995-01-01

    Summarizes Ontario Hydro's corporate performance for the year, with actual results being compared against planned values. Also includes additional indicators that illustrate noteworthy trends in corporate performance. Corporate results are reported under the new organizational structure implemented in 1993, beginning with overall results in such areas as customer service, environmental stewardship, human resources, and finance. This is followed by reports from the Generation Business Group, Customer Services Group, Corporate Business Group, General Counsel and Secretary, Ontario Hydro Audit, Strategic Planning, Environment and Communication Group, and Ontario Hydro enterprises (Ontario Hydro Technologies, Ontario Hydro International). The appendix includes summary financial statements

  13. Ontario Energy Corporation annual report 1981. [Monograph

    Energy Technology Data Exchange (ETDEWEB)

    1981-01-01

    The Ontario Energy Corporation's mission of providing leadership and investment capital for selected energy ventures brought its total participation in projects from $16.4 million to $669 million, and its total assets increased from $44.4 million to $693 million during the year. The annual report review major operations with Ontario Energy Resources Ltd., Onexco Ltd., Ontario Alternate Energy Ltd., Ontario Power Share Ltd., and Ontario Energy in Transportation Ltd. The financial report includes a balance sheet, income and retained earnings statement, and a summary of financial changes during the reporting period. 1 figure, 4 tables. (DCK)

  14. Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

    Directory of Open Access Journals (Sweden)

    Milan Bradić

    2013-04-01

    Full Text Available This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in business tourism segment.

  15. Web Mining of Hotel Customer Survey Data

    Directory of Open Access Journals (Sweden)

    Richard S. Segall

    2008-12-01

    Full Text Available This paper provides an extensive literature review and list of references on the background of web mining as applied specifically to hotel customer survey data. This research applies the techniques of web mining to actual text of written comments for hotel customers using Megaputer PolyAnalyst®. Web mining functionalities utilized include those such as clustering, link analysis, key word and phrase extraction, taxonomy, and dimension matrices. This paper provides screen shots of the web mining applications using Megaputer PolyAnalyst®. Conclusions and future directions of the research are presented.

  16. TOTAL QUALITY MANAGEMENT AND CONTEMPORARY HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2013-04-01

    Full Text Available Strong competition in the market has caused the development of a new management approach known as Total Quality Management (TQM. Due to importance that quality plays in achieving competitive advantage, the hotel industry started to apply TQM. During the introduction of these systems, hotel companies may use different approaches to suit their own buseiness requirements. In doing so, 'TQM standards' can be used, or various international standards and models of business excellence Malcolm Balridge National Quality Award and European Quality Award.

  17. Hotels as a Property Asset Class: International and South African ...

    African Journals Online (AJOL)

    This article contributes to an understanding – presently undeveloped – of the production of hospitality spaces in South Africa, and in particular examines the country's growing hotel sector. The specific focus is upon the hotel as a form of property investment and the hotel sector as a specific property asset class. Against the ...

  18. 40 CFR 30.18 - Hotel and motel fire safety.

    Science.gov (United States)

    2010-07-01

    ... 40 Protection of Environment 1 2010-07-01 2010-07-01 false Hotel and motel fire safety. 30.18... EDUCATION, HOSPITALS, AND OTHER NON-PROFIT ORGANIZATIONS Pre-Award Requirements § 30.18 Hotel and motel fire safety. The Hotel and Motel Fire Safety Act of 1990 (Public Law 101-391) establishes a number of fire...

  19. Hotel Employees' Japanese Language Experiences: Implications and Suggestions.

    Science.gov (United States)

    Makita-Discekici, Yasuko

    1998-01-01

    Analyzes the Japanese language learning experiences of 13 hotel employees in Guam. Results of the study present implications and suggestions for a Japanese language program for the hotel industry. The project began as a result of hotel employees frustrations when they were unable to communicate effectively with their Japanese guests. (Auth/JL)

  20. Exploring sales data during a healthy corner store intervention in Toronto: the Food Retail Environments Shaping Health (FRESH) project.

    Science.gov (United States)

    Minaker, Leia M; Lynch, Meghan; Cook, Brian E; Mah, Catherine L

    2017-10-01

    Population health interventions in the retail food environment, such as corner store interventions, aim to influence the kind of cues consumers receive so that they are more often directed toward healthier options. Research that addresses financial aspects of retail interventions, particularly using outcome measures such as store sales that are central to retail decision making, is limited. This study explored store sales over time and across product categories during a healthy corner store intervention in a lowincome neighbourhood in Toronto, Ontario. Sales data (from August 2014 to April 2015) were aggregated by product category and by day. We used Microsoft Excel pivot tables to summarize and visually present sales data. We conducted t-tests to examine differences in product category sales by "peak" versus "nonpeak" sales days. Overall store sales peaked on the days at the end of each month, aligned with the issuing of social assistance payments. Revenue spikes on peak sales days were driven predominantly by transit pass sales. On peak sales days, mean sales of nonnutritious snacks and cigarettes were marginally higher than on other days of the month. Finally, creative strategies to increase sales of fresh vegetables and fruits seemed to substantially increase revenue from these product categories. Store sales data is an important store-level metric of food environment intervention success. Furthermore, data-driven decision making by retailers can be important for tailoring interventions. Future interventions and research should consider partnerships and additional success metrics for retail food environment interventions in diverse Canadian contexts.

  1. Ontario electricity rates and industrial competitiveness

    International Nuclear Information System (INIS)

    2006-01-01

    Industrial electricity prices in Ontario rose significantly after the opening of the competitive Ontario electricity market in 2002, thereby widening the gap between industrial electricity prices in Ontario and those in other Canadian provinces. Navigant Consulting Ltd. conducted this study at the request of the Association of Major Power Consumers in Ontario (AMPCO) to research and compare current and historical electricity prices in Ontario and other jurisdictions in North America. The study provided an independent analysis of how industrial electricity prices in Ontario compare to those in other jurisdiction in which AMPCO members operate. It also formed the basis for comparing the impacts of electricity policy on the economic competitiveness of major power consumers in Ontario. The relative electricity intensity in the United States, Ontario and other Canadian provinces was reviewed for specific industries, including forest products, steel manufacturing, petroleum refining, chemical manufacturing and cement manufacturing. Publicly available aggregate data from Statistics Canada and the United States Bureau of the Census was then used to compare average electricity prices for industrial customers in Ontario. The data confirmed that Ontario has experienced a decline in its competitive price advantage in industrial electricity. Delivered industrial electricity prices in Ontario have increased by more than 60 per cent since 2001. Industrial electricity prices in Ontario rose above those in Quebec, Manitoba, British Columbia and New Brunswick. In addition, industrial electricity prices in Ontario rose above those in competing states such as Ohio and Illinois, in part due to the increase in the value of the Canadian dollar. It was concluded that the price increase may lead to a greater decline in economic output in Ontario compared to competing jurisdictions. 2 tabs., 14 figs., 1 appendix

  2. Downsizing in the public sector: Metro-Toronto's hospitals.

    Science.gov (United States)

    Flint, Douglas H

    2003-01-01

    This study has two objectives. First, to predict the outcomes of a public sector downsizing; second to measure effects of downsizing at organizational and inter-organizational levels. Primary data to assess the organizational level effects was collected through interviews with senior executives at two of Metro-Toronto's hospitals. Secondary data, to assess the inter-organizational effects, was collected from government documents and media reports. Due to the exploratory nature of the study's objectives a case study method was employed. Most institutional downsizing practices aligned with successful outcomes. Procedures involved at the inter-organizational level aligned with unsuccessful outcomes and negated organizational initiatives. This resulted in an overall alignment with unsuccessful procedures. The implication, based on private sector downsizings, is that the post-downsized hospital system was more costly and less effective.

  3. The hydrogen village in the Greater Toronto Area (GTA)

    International Nuclear Information System (INIS)

    Kimmel, T.B.; Smith, R.

    2004-01-01

    'Full text:' A Hydrogen Village (H2V) is a public/private partnership with an objective to accelerate the commercialization of hydrogen and fuel cell technology in Canada and firmly position Canada as the international leader in this sector. The first Hydrogen Village is planned for the Greater Toronto Area (GTA) and will make use of existing hydrogen and fuel cell deployments to assist in its creation. This five year GTA Hydrogen Village program is planned to begin operations in 2004. The Hydrogen Village will demonstrate and deploy various hydrogen production and delivery techniques as well as fuel cells for stationary, transportation (mobile) and portable applications. This paper will provide an overview of the Hydrogen Village and identify the missions, objectives, members and progress within the H2V. (author)

  4. Toronto's 2-1-1 healthcare services for immigrant populations.

    Science.gov (United States)

    Cortinois, Andrea A; Glazier, Richard H; Caidi, Nadia; Andrews, Gavin; Herbert-Copley, Mary; Jadad, Alejandro R

    2012-12-01

    Although access to information on health services is particularly important for recent immigrants, numerous studies have shown that their use of information and referral services is limited. This study explores the role played by 2-1-1 Toronto in supporting recent immigrants. The study objectives were to (1) understand whether 2-1-1 Toronto is reaching and supporting recent immigrants and (2) gain a better appreciation of the information needs of this population group. A phone survey was conducted in 2005-2006 to collect information on 2-1-1 users' characteristics and levels of satisfaction. Survey data were compared (in 2006) with census data to assess their representativeness. To achieve Objective 2, semistructured qualitative interviews were conducted and analyzed in 2006-2007, with a subset of Spanish-speaking callers. Recent immigrants were overrepresented among 2-1-1 callers. However, the survey population was substantially younger and had higher levels of formal education than the general population. Health-related queries represented almost one third of the total. The survey showed very high levels of satisfaction with the service. Many interviewees described their first experiences with the Canadian healthcare system negatively. Most of them had relied on disjointed, low-quality information sources. They trusted 2-1-1 but had discovered it late. Results are mixed in terms of 2-1-1's support to immigrants. A significant percentage of users do not take full advantage of the service. The service could become the information "entry point" for recent immigrants if it was able to reach them early in the resettlement process. Proactive, community-oriented work and a more creative use of technology could help. Copyright © 2012 American Journal of Preventive Medicine. All rights reserved.

  5. The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention

    Directory of Open Access Journals (Sweden)

    Seo Yeon Kim

    2017-12-01

    Full Text Available With the rapid development of information technology in hotel booking context, it is no doubt that many hotels consequently enhance the needs of integrating information technologies into their overall business operations. In this study, we developed a research model which consists of perceived value, trust toward a third party online booking site, and trust toward hotels, and tested it by using partial least square techniques. Survey data were collected from 307 individuals who have prior experiences on making a reservation using third-party online booking sites. Based upon our findings, we found that the perceived value, which was affected by both price and quality, was positively related to individuals’ intention to book. We also found that both trust toward third-party online booking sites and trust toward hotels, which was influenced by online review, have positive impacts on individuals’ intention to book. The implications of these findings for both research and practice are discussed.

  6. Energy conservation: model hotel project; Conservacao de energia: projeto Hotel Modelo

    Energy Technology Data Exchange (ETDEWEB)

    Pepino, Dartes Odeniz; Sodario, Claudio Antonio [Companhia Energetica de Sao Paulo, SP (Brazil)

    1993-12-31

    This work has the objective to dimension each electrical installation of a hotel, from the load feeder circuits until the high voltage inlet, focalizing first energy conservation, according to the most updated technological terms 6 refs., 3 figs., 4 tabs.

  7. Largest solar installation on a hotel in Switzerland; Groesste Hotel-Solaranlage der Schweiz

    Energy Technology Data Exchange (ETDEWEB)

    Stadelmann, M.

    2008-07-01

    This article describes the solar thermal installation on the Hotel Europa in St. Moritz-Champfer, Switzerland. The installation provides heat energy for domestic hot water preparation and for the heating of the hotel's indoor swimming pool. A thirty-percent reduction of heating oil consumption has been obtained. The system, which is based on the 'low-flow' principle, provides the highest possible temperature difference while using low pumping energy. The hotel's hot-water circulation system, which ensures fast availability of hot water at the taps, is also discussed. This largest hotel solar installation is designed to meet heating and hot-water requirements during the summer season. The high requirements placed on the materials used are discussed. Schematics are provided and first operational experience is briefly discussed.

  8. An assessment of the reliability of the Ontario electricity system : 18-month outlook from April 2004 to September 2005

    International Nuclear Information System (INIS)

    2004-01-01

    This report presents a resource assessment by the Independent Electricity Market Operator (IMO) for the 18-month period from April 2004 to September 2005. It is based on the IMO's forecast of electricity demand. The information was provided by power generators in Ontario. The outlook for the electricity system has improved due to the return to service of 3 nuclear units and the addition of more than 700 MW of generation. The return to service of the nuclear units has decreased Ontario's reliance on imports to help meet energy demand in the province. The shutdown of 1150 MW of coal-fired generation at Lakeview Thermal Generating Station in Mississauga emphasizes the importance of improving transmission and generation capacity in the Toronto area. This report also includes updated values for existing resource scenarios and planned resource scenarios. The reliability of Ontario's transmission system was also assessed along with the adequacy of the existing resource to meet the forecast demand. The existing installed generation resources include 5 nuclear stations generating 10,831 MW of electricity, 5 coal stations generating 7,564 MW of electricity, 22 oil and gas fired stations generating 4,364 MW of electricity, 61 hydroelectric stations generating 7,676 MW of electricity, and 2 other stations generating 66 MW of electricity. Although the existing resource scenario is better than in previous reports, imports will be required under extreme weather conditions to help meet electricity demand in Ontario during peak periods. 21 tabs., 10 figs

  9. Impact assessment of foreign hotels chains technology through hotel management contract in Cuba

    OpenAIRE

    D’Meza Pérez, Gustavo; Zaldívar Puig, Martha María; Martín Fernández, Ramón

    2015-01-01

    El sector hotelero en Cuba se clasifica en cadenas hoteleras nacionales, entidades mixtas y alojamientos en casas particulares. Dentro de ellas, las cadenas hoteleras nacionales son de propiedad pública y gestionan sus hoteles directamente (llamados de marcas propias) o mediante contratos de administración con otras cadenas extranjeras. Las empresas mixtas siempre contratan a una entidad extranjera para administrar sus hoteles, mientras que los alojamientos privados son administrados por sus ...

  10. Hotel innovation and its effect on business performance

    DEFF Research Database (Denmark)

    Mattsson, Jan; Orfila-Sintes, Francina

    2014-01-01

    This paper explores the dynamics of hotel innovation and its impact on hotel performance with a representative sample of the whole hotel sector operating in the Balearic Islands, Spain. The managers of sampled hotels (N = 331) answered questions about innovations over a 6-year period. On the basis...... of an earlier developed model of innovation types, we investigate the effect on performance of different types of innovation. We find that two combinations of innovation types impact hotel performance in a positive way, namely the combinations termed, Full and Service&Back-Office innovation. We therefore...

  11. Hotel revenue management – a critical literature review

    OpenAIRE

    Ivanov, Stanislav; Zhechev, Vladimir

    2012-01-01

    The paper presents a literature review of the main concepts of hotel revenue management (RM) and current state-of-the-art of its theoretical research. The article emphasises on the different directions of hotel RM research and is structured around the elements of the hotel RM system and the stages of RM process. The elements of the hotel RM system discussed in the paper include hotel RM centres (room division, F&B, function rooms, spa & fitness facilities, golf courses, casino and gambling fa...

  12. The Application of Intelligent Building Technologies to Space Hotels

    Science.gov (United States)

    Fawkes, S.

    This paper reports that over the last few years Intelligent Building technologies have matured and standardised. It compares the functions of command and control systems in future large space facilities such as space hotels to those commonly found in Intelligent Buildings and looks at how Intelligent Building technologies may be applied to space hotels. Many of the functions required in space hotels are the same as those needed in terrestrial buildings. The adaptation of standardised, low cost, Intelligent Building technologies would reduce capital costs and ease development of future space hotels. Other aspects of Intelligent Buildings may also provide useful models for the development and operation of space hotels.

  13. Hotell Hilton Tallinn Park / Kersti Pikk

    Index Scriptorium Estoniae

    Pikk, Kersti

    2016-01-01

    Äriklassihotellide ketti Hilton kuuluv hotell Tallinnas. Arhitektuurse lahenduse autor Meelis Press. Interjööri kujundasid Soome büroo dSign Vertti Kivi & Co ja Allianss Arhitektid. Hotelli tube ja üldalasid kaunistavad Katrin Karu ja Maria Simsoni maalid

  14. Hotel Contemporary Resort - Florida – (EE. UU.

    Directory of Open Access Journals (Sweden)

    Welton Becket y Asociados, Arquitectos e Ingenieros

    1973-10-01

    Full Text Available The revolutionary design of this Hotel is based on a completely modulated construction, in which prefabricated room units were used, superimposed in two fronts in a triangular shape, enclosing a wide public space inside. In this space, furthermore, the necessary installations have been arranged to allow a monorail to pass. The building has four main levels for the public, eight storeys of rooms, one of suites, and a spacious restaurant which crowns the building. Adjoining it, there is a low building, with only three heights, entirely for rooms. Between this annex and the hotel , there is a total of over a thousand rooms for guests.El revolucionario diseño de este hotel está basado en una construcción totalmente modulada, en la que se emplearon unidades prefabricadas de habitación, superpuestas en dos frentes de una forma triangular, encerrando en su interior un amplio espacio público. En este último se han dispuesto, además, las instalaciones necesarias para permitir el paso de un monorraíl. El edificio consta de cuatro niveles principales para el público, ocho plantas de habitaciones, una de suites, y un amplio restaurante que corona el edificio. Adyacente a él se encuentra una construcción baja, de sólo tres alturas, dedicada enteramente a habitaciones. Entre este anexo y el hotel, albergan un total de más de mil habitaciones para huéspedes.

  15. Hilbert's Grand Hotel with a series twist

    Science.gov (United States)

    Wijeratne, Chanakya; Mamolo, Ami; Zazkis, Rina

    2014-08-01

    This paper presents a new twist on a familiar paradox, linking seemingly disparate ideas under one roof. Hilbert's Grand Hotel, a paradox which addresses infinite set comparisons is adapted and extended to incorporate ideas from calculus - namely infinite series. We present and resolve several variations, and invite the reader to explore his or her own variations.

  16. Solar water heating in the hotel industry

    Energy Technology Data Exchange (ETDEWEB)

    Urbanek, A

    1981-01-01

    There is an increasing number of hotels, pensions, guest-houses and boarding-houses whose owners attempt to lower their energy cost - especially for water heating in summer - by installing solar systems. The article presents some examples of buildings in West Germany.

  17. Greening the Hotel Operations: Puerto Princesa Experience

    Directory of Open Access Journals (Sweden)

    Josefina S. Viernes

    2014-10-01

    Full Text Available - The study was conducted to assess the extent of implementation of green practices in the housekeeping and food and beverage departments among standard hotels in Puerto Princesa City, Palawan with respect to solid waste management, water conservation and energy utilization. The descriptive design was utilized in this research. Respondents of this study were the supervisors and staff of the Housekeeping and Food and Beverage Departments of the 13 standard hotels in Puerto Princesa City. Using total enumeration, 52 hoteliers were asked to answer the survey questionnaire to be able to come up with data needed in the study. Frequency counts, percentages, means and Analysis of Variance were used to interpret and analyze the data gathered. Among the three groups of green practices included in the study, solid waste management obtained the highest mean for both the housekeeping department and food and beverage department which indicates that green practices under this category are the most extensively implemented. Conversely, respondents from the housekeeping department rated green practices related to energy utilization as the least implemented while food and beverage department respondents revealed that green practices pertaining to water conservation are the least implemented. Using one way analysis of variance (ANOVA, the responses revealed that there is no significant difference in the extent of implementation of green practices in all the three categories that were studied within hotels. However, a significant difference among hotels was found out when it comes to the extent of implementation of green practices for the same categories.

  18. Hotel Luz Sevilla, España

    Directory of Open Access Journals (Sweden)

    Población Knappe, E.

    1967-03-01

    Full Text Available The basement contains the general services of the building, luggage stores, lecture and exhibition halls, and a sauna bath. The offices, phone exchanges, drawing room and bar are situated on the ground floor. Other reception rooms, dining hall and kitchen are on the first floor. There are intermediate floors between the ground, first and second floors, to accommodate various auxiliary services. The remaining hotel floors contain the guest rooms. On the top floor there is suitable space for banquets and social functions. The project is finely built and fitted with most luxurious and up to date fittings, as befit a luxury hotel.La planta de sótano alberga: los servicios generales del edificio; una zona para consigna de equipajes; sala de conferencias o exposiciones; sauna, etc. En planta baja están situadas: las oficinas; centralitas; salón y bar, etc. La planta primera aloja: los salones; comedores; cocina, etc. Entre la planta baja y primera, y primera y segunda, han sido construidas dos entreplantas para servicios. Las restantes plantas están ocupadas por las habitaciones del Hotel. Y en la planta de ático se han creado los ambientes propicios para homenajes o banquetes y fiestas sociales. El edificio está tratado con gran nobleza y equipado con las más modernas instalaciones de confort, cual corresponde a un hotel de lujo.

  19. Labour productivity in the hotel business

    NARCIS (Netherlands)

    W.H.M. van der Hoeven; A.R. Thurik (Roy)

    1984-01-01

    textabstractThis article studies differences in labour productivity in the hotel business. Cross section data consisting of one German and two Dutch samples are used. Explanatory variables are: scale, proportion of restaurant sales relative to accommodation sales, wage rate, location and price. This

  20. Women in the Hotel and Catering Industry.

    Science.gov (United States)

    Hotel and Catering Training Board, Wembley (England).

    A study of the employment of women in the hotel and catering industry indicated that the industry employs nearly 17 percent of the entire paid female work force in the United Kingdom. Women constitute 75 percent of the industry's work force, and 47 percent of its managers are women. Women's position in the industry is characterized by their…

  1. The collected economics articles of Harold Hotelling

    CERN Document Server

    1990-01-01

    In 1985 I first began my research on the life and work of Harold Hotel­ ling. That year, Harold Hotelling's widow had donated the collection of his private p:;tpers, correspondence and manuscripts to the Butler Library, Columbia University. This is a most appropriate place for them to reside, in that Hotelling's most productive period as an active researcher in eco­ nomics and statistics coincides with the years when he was Professor of Mathematical Economics at Columbia (1931-1946). The Hotelling Collection comprises some 13,000 separate items and contains numerous unpublished letters and manuscripts of great importance to historians of economics and statistics. In the course of the following year I was able, with the generous financial assistance of the Nuffield Foundation, the Economic and Social Research Council, the British Academy and the University of Durham, to spend six weeks over the Easter period working on the collection. I returned to New York in September 1986 while on sabbatical leave from th...

  2. Application of Text Mining to Extract Hotel Attributes and Construct Perceptual Map of Five Star Hotels from Online Review: Study of Jakarta and Singapore Five-Star Hotels

    Directory of Open Access Journals (Sweden)

    Arga Hananto

    2015-12-01

    Full Text Available The use of post-purchase online consumer review in hotel attributes study was still scarce in the literature. Arguably, post purchase online review data would gain more accurate attributes thatconsumers actually consider in their purchase decision. This study aims to extract attributes from two samples of five-star hotel reviews (Jakarta and Singapore with text mining methodology. In addition,this study also aims to describe positioning of five-star hotels in Jakarta and Singapore based on the extracted attributes using Correspondence Analysis. This study finds that reviewers of five star hotels in both cities mentioned similar attributes such as service, staff, club, location, pool and food. Attributes derived from text mining seem to be viable input to build fairly accurate positioning map of hotels. This study has demonstrated the viability of online review as a source of data for hotel attribute and positioning studies.

  3. Smoking in hotels: prevalence, and opinions about restrictions.

    Science.gov (United States)

    Semmonds, A; Bailey, K; Bentley, S; Chase, V; Fernando, S; Guruge, A; King, M; Tan, O M; Walsh, R

    1995-02-01

    Exposure to high levels of environmental tobacco smoke can occur in hotels. Controversy exists about smoking regulation on licensed premises. This survey of 138 people attending one of three Newcastle hotels during 1993 found that 57 per cent of respondents were nonsmokers. Fifty-eight per cent (95 per cent confidence interval (CI) 50 to 66 per cent) of respondents in these hotels believed their health was being adversely affected by other people's smoke in the hotel. Seventy per cent (CI 62 to 78 per cent), including half the smokers, were in favour of restriction of smoking in the hotels. Most preferred the establishment of smoke-free areas to the introduction of total smoking bans in hotels. The failure of hotels to regulate smoking suggests that a legislative approach is required. The case for legislation would be strengthened by a larger study elsewhere in Australia.

  4. Legionellosis Outbreak Associated With a Hotel Fountain

    Science.gov (United States)

    Smith, Shamika S.; Ritger, Kathy; Samala, Usha; Black, Stephanie R.; Okodua, Margaret; Miller, Loretta; Kozak-Muiznieks, Natalia A.; Hicks, Lauri A.; Steinheimer, Craig; Ewaidah, Saadeh; Presser, Lance; Siston, Alicia M.

    2015-01-01

    Background. In August 2012, the Chicago Department of Public Health (CDPH) was notified of acute respiratory illness, including 1 fatality, among a group of meeting attendees who stayed at a Chicago hotel during July 30–August 3, 2012. Suspecting Legionnaires' disease (LD), CDPH advised the hotel to close their swimming pool, spa, and decorative lobby fountain and began an investigation. Methods. Case finding included notification of individuals potentially exposed during July 16–August 15, 2012. Individuals were interviewed using a standardized questionnaire. An environmental assessment was performed. Results. One hundred fourteen cases were identified: 11 confirmed LD, 29 suspect LD, and 74 Pontiac fever cases. Illness onsets occurred July 21–August 22, 2012. Median age was 48 years (range, 22–82 years), 64% were male, 59% sought medical care (15 hospitalizations), and 3 died. Relative risks for hotel exposures revealed that persons who spent time near the decorative fountain or bar, both located in the lobby were respectively 2.13 (95%, 1.64–2.77) and 1.25 (95% CI, 1.09–1.44) times more likely to become ill than those who did not. Legionella pneumophila serogroup 1 was isolated from samples collected from the fountain, spa, and women's locker room fixtures. Legionella pneumophila serogroup 1 environmental isolates and a clinical isolate had matching sequence-based types. Hotel maintenance records lacked a record of regular cleaning and disinfection of the fountain. Conclusions. Environmental testing identified Legionella in the hotel's potable water system. Epidemiologic and laboratory data indicated the decorative fountain as the source. Poor fountain maintenance likely created favorable conditions for Legionella overgrowth. PMID:26716104

  5. Chronic disease risk factors among hotel workers

    Science.gov (United States)

    Gawde, Nilesh Chandrakant; Kurlikar, Prashika R.

    2016-01-01

    Context: Non-communicable diseases have emerged as a global health issue. Role of occupation in pathogenesis of non-communicable diseases has not been explored much especially in the hospitality industry. Aims: Objectives of this study include finding risk factor prevalence among hotel workers and studying relationship between occupational group and chronic disease risk factors chiefly high body mass index. Settings and Design: A cross-sectional study was conducted among non-managerial employees from classified hotels in India. Materials and Methods: The study participants self-administered pre-designed pilot-tested questionnaires. Statistical analysis used: The risk factor prevalence rates were expressed as percentages. Chi-square test was used for bi-variate analysis. Overweight was chosen as ‘outcome’ variable of interest and binary multi-logistic regression analysis was used to identify determinants. Results: The prevalence rates of tobacco use, alcohol use, inadequate physical activity and inadequate intake of fruits and vegetables were 32%, 49%, 24% and 92% respectively among hotel employees. Tobacco use was significantly common among those in food preparation and service, alcohol use among those in food service and security and leisure time physical activity among front office workers. More than two-fifths (42.7%) were overweight. Among the hotel workers, those employed in food preparation and security had higher odds of 1.650 (CI: 1.025 – 2.655) and 3.245 (CI: 1.296 – 8.129) respectively of being overweight. Conclusions: Prevalence of chronic disease risk factors is high among hotel workers. Risk of overweight is significantly high in food preparation and security departments and workplace interventions are necessary to address these risks PMID:27390474

  6. Legionellosis Outbreak Associated With a Hotel Fountain.

    Science.gov (United States)

    Smith, Shamika S; Ritger, Kathy; Samala, Usha; Black, Stephanie R; Okodua, Margaret; Miller, Loretta; Kozak-Muiznieks, Natalia A; Hicks, Lauri A; Steinheimer, Craig; Ewaidah, Saadeh; Presser, Lance; Siston, Alicia M

    2015-12-01

    Background.  In August 2012, the Chicago Department of Public Health (CDPH) was notified of acute respiratory illness, including 1 fatality, among a group of meeting attendees who stayed at a Chicago hotel during July 30-August 3, 2012. Suspecting Legionnaires' disease (LD), CDPH advised the hotel to close their swimming pool, spa, and decorative lobby fountain and began an investigation. Methods.  Case finding included notification of individuals potentially exposed during July 16-August 15, 2012. Individuals were interviewed using a standardized questionnaire. An environmental assessment was performed. Results.  One hundred fourteen cases were identified: 11 confirmed LD, 29 suspect LD, and 74 Pontiac fever cases. Illness onsets occurred July 21-August 22, 2012. Median age was 48 years (range, 22-82 years), 64% were male, 59% sought medical care (15 hospitalizations), and 3 died. Relative risks for hotel exposures revealed that persons who spent time near the decorative fountain or bar, both located in the lobby were respectively 2.13 (95%, 1.64-2.77) and 1.25 (95% CI, 1.09-1.44) times more likely to become ill than those who did not. Legionella pneumophila serogroup 1 was isolated from samples collected from the fountain, spa, and women's locker room fixtures. Legionella pneumophila serogroup 1 environmental isolates and a clinical isolate had matching sequence-based types. Hotel maintenance records lacked a record of regular cleaning and disinfection of the fountain. Conclusions.  Environmental testing identified Legionella in the hotel's potable water system. Epidemiologic and laboratory data indicated the decorative fountain as the source. Poor fountain maintenance likely created favorable conditions for Legionella overgrowth.

  7. Chronic disease risk factors among hotel workers.

    Science.gov (United States)

    Gawde, Nilesh Chandrakant; Kurlikar, Prashika R

    2016-01-01

    Non-communicable diseases have emerged as a global health issue. Role of occupation in pathogenesis of non-communicable diseases has not been explored much especially in the hospitality industry. Objectives of this study include finding risk factor prevalence among hotel workers and studying relationship between occupational group and chronic disease risk factors chiefly high body mass index. A cross-sectional study was conducted among non-managerial employees from classified hotels in India. The study participants self-administered pre-designed pilot-tested questionnaires. The risk factor prevalence rates were expressed as percentages. Chi-square test was used for bi-variate analysis. Overweight was chosen as 'outcome' variable of interest and binary multi-logistic regression analysis was used to identify determinants. The prevalence rates of tobacco use, alcohol use, inadequate physical activity and inadequate intake of fruits and vegetables were 32%, 49%, 24% and 92% respectively among hotel employees. Tobacco use was significantly common among those in food preparation and service, alcohol use among those in food service and security and leisure time physical activity among front office workers. More than two-fifths (42.7%) were overweight. Among the hotel workers, those employed in food preparation and security had higher odds of 1.650 (CI: 1.025 - 2.655) and 3.245 (CI: 1.296 - 8.129) respectively of being overweight. Prevalence of chronic disease risk factors is high among hotel workers. Risk of overweight is significantly high in food preparation and security departments and workplace interventions are necessary to address these risks.

  8. CORRELATION BETWEEN THE PENETRATION STRATEGIES AND MARKETING MIX OF INTERNATIONAL HOTEL CHAINS IN ROMANIA

    OpenAIRE

    Cosma Smaranda, Adina; Fleseriu, Cristina; Bota, Marius

    2016-01-01

    On the Romanian market there are 21 international hotel chains, having 51 hotels. The goal of the research paper is to analyze which are the marketing mix policies and strat-egies used by the hotels, belonging to an international hotel chain on the Romanian market. For this purpose, a descriptive research was implemented through investigation of all the hotels that are part of an international hotel chain. The research reveals that hotels operate by abiding the norms established by contract. ...

  9. Hotel Overbooking and Cooperation with Third-Party Websites

    Directory of Open Access Journals (Sweden)

    Yufeng Dong

    2015-08-01

    Full Text Available Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations and customer no-shows. This paper discusses pricing and overbooking strategies of a hotel in the context of cooperation with multiple third-party websites and analyzes how these strategies influence the cooperation process. The increase in profits resulting from the overbooking strategy is also examined. A model of a Stackelberg game between the hotel and third-party websites and a Nash game among the third-party websites are developed to analyze the process. Results indicate that the compensation coefficient has a slight influence on hotel pricing strategy, but causes a sharp decrease in overbooking level. As the hotel demands to lessen the probability of denying under higher compensation rate, the third-party websites would exert less sales effort to reduce the demand of online customers. Results also show that under a given market demand, hotel effort only serves to redistribute market shares among the hotel and third-party websites, without influencing hotel pricing and overbooking decisions. Specifically, the market shares of the third-party websites decrease in the effort level of the hotel resulting from an increase in the hotel market share. Finally, in the numerical example where one hotel and two websites are analyzed, hotel overbooking strategy improves hotel profit by 4.20%, whereas profit improvements for Websites 1 and 2 are as high as 5.26% and 5.21%, respectively. Managerial implications of the study are also provided.

  10. Ontario Hydro Research Division, 1980

    International Nuclear Information System (INIS)

    The work of the Research Division of Ontario Hydro provides technical and scientific support for the engineering and operation of a power system that includes hydraulic, fossil-fired, and nuclear generation. It also relates to the transmission and distribution of electricity and to the need to help customers use electricity with safety and economy. Among the examples of projects given are qualification of CANDU heat transport system components, pressure tube replacement, steam generator integrity, testing for earthquake resistance, and radioactive waste disposal

  11. Transforming Ontario's Power Generation Company

    International Nuclear Information System (INIS)

    Manley, J.; Epp, J.; Godsoe, P.C.

    2004-01-01

    The OPG Review Committee was formed by the Ontario Ministry of Energy to provide recommendations and advice on the future role of Ontario Power Generation Inc. (OPG) in the electricity sector. This report describes the future structure of OPG with reference to the appropriate corporate governance and senior management structure. It also discusses the potential refurbishing of the Pickering A nuclear generating Units 1, 2 and 3. The electricity system in Ontario is becoming increasingly fragile. The province relies heavily on electricity imports and the transmission system is being pushed to near capacity. Three nuclear generating units are out of service. The problems can be attributed to the fact that the electricity sector has been subjected to unpredictable policy changes for more than a decade, and that the largest electricity generator (OPG) has not been well governed. OPG has had frequent senior management change, accountability has been weak, and cost overruns have delayed the return to service of the Pickering nuclear power Unit 4. It was noted that the generating assets owned and operated by OPG are capable of providing more than 70 per cent of Ontario's electricity supply. Decisive action is needed now to avoid a potential supply shortage of about 5,000 to 7,000 megawatts by 2007. In its current state, OPG risks becoming a burden on ratepayers. Forty recommendations were presented, some of which suggest that OPG should become a rate-regulated commercial utility focused on running and maintaining its core generating assets. This would require that the government act as a shareholder, and the company operate like a commercial business. It was also emphasized that the market must be allowed to bring in new players. refs., tabs., figs

  12. How energy efficient are hotels really? An investigation on the energy consumption in the hotel business; Wie energieintensiv sind Hotels wirklich? Studie ueber den Energieverbrauch in der Hotellerie

    Energy Technology Data Exchange (ETDEWEB)

    Bernard, Soara [Wuppertal Univ. (Germany); Voss, Karsten [Wuppertal Univ. (Germany). Fachbereich Architektur

    2012-11-01

    Energy savings and increased energy efficiency gain in importance in the hotel sector. But at which energy consumption is a hotel energy efficient? What are the typical energy consumption figures? Compared to other utilizations of buildings the available data for hotels is low. Against this background, the Department of Building Physics and Building Services of the University of Wuppertal (Wuppertal, Federal Republic of Germany) investigates energy consumption in hotels. These studies are funded by the Federal Ministry of Economy and Technology within the research initiative EnOB (Research for energy-optimized construction).

  13. HOW DO WORK HIERARCHIES AND STRICT DIVISIONS OF LABOUR IMPACT CARE WORKERS' EXPERIENCES OF HEALTH AND SAFETY? CASE STUDIESOF LONG TERM CARE IN TORONTO.

    Science.gov (United States)

    Syed, I; Daly, T; Armstrong, P; Lowndes, R; Chadoin, M; Naidoo, V

    2016-01-01

    According to the Canadian Health Care Association (1), there are 2,577 long-term care ("LTC") facilities across Canada, with the largest proportion (33.4%) located in Ontario. Most studies focus on residents' health, with less attention paid to the health and safety experiences of staff. Given that the work performed in Ontario LTC facilities is very gendered, increasingly racialized, task-oriented, and with strict divisions of labour, this paper explores in what ways some of these factors impact workers' experiences of health and safety. The study objectives included the following research question: How are work hierarchies and task orientation experienced by staff? This paper draws on data from rapid team-based ethnographies of the shifting division of labour in LTC due to use of informal carers in six non-profit LTC facilities located in Toronto, Ontario. Our method involved conducting observations and key informant interviews (N=167) with registered nurses, registered practical nurses, personal support workers, dietary aides, recreation therapists, families, privately paid companions, students, and volunteers. Interviews were audio-recorded, transcribed verbatim, and thematically analyzed. For observations, researchers were paired and covered shifts between 7 a.m. and 11 p.m., as well as into the late night over six days, at each of the six sites. Detailed ethnographic field notes were written during and immediately following observational fieldwork. Our results indicate that employee stress is linked to the experiences of care work hierarchies, task orientation, and strict divisions of labour between and among various staff designations. Findings from this project confirm and extend current research that demonstrates there are challenging working conditions in LTC, which can result in occupational health and safety problems, as well as stress for individual workers.

  14. [Ontario Hydro International Inc.]. Annual report 1993

    International Nuclear Information System (INIS)

    1994-01-01

    Ontario Hydro International Inc. is the international representative of Ontario Hydro. OHII operates as a global utility that markets Ontario Hydro's services and products. Its mission is to be the leader in energy efficiency and sustainable development in the international marketplace. This report describes the year's activities in the following areas: Energy management and environment, hydroelectric generation, nuclear products and services, fossil generation, grid (transmission) business, utility management, Asia Power Group Inc. The document also includes financial highlights and international and customer contracts

  15. The safety of Ontario's nuclear reactors

    International Nuclear Information System (INIS)

    1980-06-01

    A Select Committee of the Legislature of Ontario was established to examine the affairs of Ontario Hydro, the provincial electrical utility. Extensive public hearings were held on several topics including the safety of nuclear power reactors operating in Ontario. The Committee found that these reactors are acceptably safe. Many of the 24 recommendations in this report deal with the licensing process and public access to information. (O.T.)

  16. ENVIRONMENTAL MANAGEMENT AT STAR RATED HOTEL IN BALI

    Directory of Open Access Journals (Sweden)

    Jaya Pramono

    2014-03-01

    Full Text Available The outcomes of tourism in relation to the environmental sustainability is to preserve nature, environment, and resources availablity. Therefore, the obligation to maintain sustainability of environmental are become a top agenda for the managers of the star-rated hotels. In line with this spirit the high growth of hotel and tourist arrival in Bali correlated with the high of resources use to meet the demand of hotel guests, it will affect to the environment of hotel and the environmental of Bali. This study surveyed 126 star hotels in Bali (which consists of four (4 one-star hotels, ten (10 two-star hotels, thirty-nine (39 three-star hotels, twenty-four (24 four-star hotels, and forty-nine (49 five star hotels, using a questionnaire, where the alternative answer used the seven (7 options, and the data were analyzed using descriptive statistics, and structural equation modelling (SEM. This study successfully established a significant model that describes the relationship between environmental issues, environmental management processes, and the benefits of environmental management processes in star rated hotels in Bali. Also the results of this research demonstrate that: 1. There is a significant relationship between environmental issues to the process of environmental management at star rated hotels in Bali, and 2. There is a significant relationship between the process of environmental management to the the benefits of environmental management processes of the star rated hotels in Bali. Furthermore, the issues of environment is consists of: a. The issue of pressure from tour operator, b. The issue of customer and tourists pressure, and c. The issue of climate change. Then the environmental management process of hotel consists of: a. The wastewater management process, b. The solid waste management processes, and c. The chemical management processes, and finally the benefits of environmental management processes in star hotels are consists of: a

  17. Air quality in Ontario: a concise report on the state of air quality in the province of Ontario 1998

    International Nuclear Information System (INIS)

    2001-01-01

    , mostly in rural southwestern Ontario and high-growth areas in the Greater Toronto Area. Air quality reports are provided as often as six times daily, seven days a week during the smog season. Air pollutant emissions from U.S. sources account for a large percentage of Ontario's air quality problems. Accordingly, Ontario supported the U.S. Environmental Protection Agency in March 2001, when the U.S. Supreme Court decided in favour of the EPA in its effort to require significant reductions in emissions of smog-causing substances by many states. Details of these achievements, and an indication of future directions in the fight to improve air quality in the province are provided. A glossary of terms and abbreviations used in the report are also included. 48 refs., 7 tabs., 48 figs

  18. Alternative models for restructuring Ontario's electric sector

    International Nuclear Information System (INIS)

    Bright, D.; Salaff, S.

    1996-01-01

    The future of Ontario Hydro and the provincial electrical sector was discussed. Various models proposed for restructuring Ontario's electric sector were described and views of some of the stake holders were presented, among them the views of AMPCO, MEA, the Ontario Chamber of Commerce, IPPSO, Ontario Hydro Management, Energy Probe and the Power Workers' Union. In general, most stake holders were in favour of privatization to some degree except for the Power Workers' Union which was unalterably opposed to privatization, claiming that it would lead to quantum increases in electricity rates. 2 figs

  19. [Ontario Hydro]. Corporate performance report, 1993

    International Nuclear Information System (INIS)

    1994-01-01

    Summarizes Ontario Hydro's corporate performance for the year, with actual results being compared against planned values established in the approved corporate financial plan and work program budget. Also includes additional indicators that illustrate noteworthy trends in corporate performance. Corporate results are reported under the new organizational structure implemented in mid-1993, beginning with overall results in such areas as customer satisfaction, electricity sales, human resources, and environmental protection. This is followed by reports from the Electricity Group (supply, generation, transmission), the Energy Services and Environment Group (load saved and shifted, non-utility generation, retail distribution), and Ontario Hydro enterprises (Ontario Hydro Technologies, Ontario Hydro International). The appendix contains summary financial statements

  20. The restructuring of the Ontario electricity market

    International Nuclear Information System (INIS)

    Doucet, J.A.

    1999-01-01

    A summary of the current status of the deregulation of the electricity market in Ontario was presented. To follow global deregulation trends, the Ontario Government has embarked on a considerable restructuring of the Ontario electricity market. The monopoly position of Ontario Hydro has been removed by restructuring the provincial utility into two separate companies, GENCO and SERVCO, which will be responsible for the generation and transmission and distribution of electricity, respectively. Other mechanisms put in place to favour a free and competitive market for electricity in the province, such as the arrival on the market of other electricity producers, and the establishment of the independent market operator, are also discussed. 2 tabs

  1. The Education Act (Ontario) 1980: A Review.

    Science.gov (United States)

    Hodder, C. J.

    1984-01-01

    Ontario has provided special education legislation through the Education Amendment Act, 1980. Issues related to teacher preparation for special education and program planning and implementation are reviewed. (DF)

  2. Resourceful masculinities: exploring heterosexual Black men's vulnerability to HIV in Ontario, Canada.

    Science.gov (United States)

    Husbands, Winston; Oakes, Wesley; Mbulaheni, Tola; Ongoïba, Fanta; Pierre-Pierre, Valérie; Luyombya, Henry

    2017-10-29

    Heterosexually active Black men are alleged to endorse masculine norms that increase their and their female partners' vulnerability to HIV. These norms include Black men's inability or reluctance to productively engage their own health-related personal and interpersonal vulnerabilities. We draw on data from the iSpeak research study in Ontario, Canada, to assess whether and how heterosexual Black men cope with personal and inter-personal vulnerability, namely that heterosexual Black men: avoid emotionally supportive relationships with other men (and women), which diminishes their capacity to productively acknowledge and resolve their health-related challenges; are reticent to productively acknowledge and address HIV and health on a personal level; and are pathologically secretive about their health, which compounds their vulnerability and precipitates poor health outcomes. iSpeak was implemented in 2011 to 2013, and included two focus groups with HIV-positive and HIV-negative self-identified heterosexual men (N = 14) in Toronto and London, a focus group with community-based health promotion practitioners who provide HIV-related services to Black communities in Ontario (N = 6), and one-on-one interviews with four researchers distinguished for their scholarship with/among Black communities in Toronto. Participants in the men's focus group were recruited discretely through word-of-mouth. Focus groups were audiotaped and transcribed verbatim. Team members independently read the transcripts, and then met to identify, discuss and agree on the emerging themes. We demonstrate that iSpeak participants (a) engage their personal and interpersonal vulnerabilities creatively and strategically, (b) complicate and challenge familiar interpretations of Black men's allegedly transgressive masculinity through their emotional and practical investment in their health, and (c) demonstrate a form of resourceful masculinity that ambiguously aligns with patriarchy. We conclude

  3. AN EXPLORATORY RESEARCH ON HISTORY OF CLUJ HOTELS

    Directory of Open Access Journals (Sweden)

    Marius BOTA

    2014-12-01

    Full Text Available Cluj-Napoca has a long and interesting history. The City of Cluj is considered the “capital of Transylvania” because it is an important academic, cultural and business center, an interesting tourist destination for various types of tourists. The present study makes an analysis regarding the hotels from Cluj during the 19th and 20th centuries. The analysis is focusing on history of the hotels, their market evolution and the stories related to those hotels. This period was chosen for this research because represent the beginnings of the Cluj hotels market. For the investigations it was used exploratory research, obtaining secondary data through different types of sources: history books, published studies, web sites and old pictures. The present research has two main objectives: the first one is to explore the Cluj history in order to identify the hotels present on the market during the 19th and 20th centuries; the second one is to revile some stories related to the hotels, owners and buildings. There were identified 11 hotels from Cluj during the 19th and 20th centuries. There were not included here the hotels build in the last part of the communist period. At present, the buildings in which were functioned the most important hotels, are on the list of historical monuments from Cluj County. It can be proposed some old pictures and interesting stories about the hotels, the buildings, the guests, in order to attract the tourists.

  4. Enhancing Marketing Of Fariz Hotel Through Coorperating With Global Travel Agent

    OpenAIRE

    Anrico Jusuf Setiadi; Salsabila Salsabila; Yusak Adheo Widyarta; Thet Htar Zin

    2018-01-01

    According to Explore Wisata (2017) Malang is a city that has many tourist destinations. Most of them located in area of Batu, there are many interesting tourist destinations. This is balanced by the number of hotels ranging from budget hotels to high star hotels that are spread around Batu. Fariz hotel is one of the hotels that compete in the budget class hotel that is surrounded by Batu area. Although Fariz hotel is a budget hotel, Fariz hotel has the better quality and service compared to t...

  5. Evaluation of Multi-Year Continuous Measurements of Ultrafine Particles at Two Near-Road Stations in Toronto, Canada

    Science.gov (United States)

    Su, Y.; Sofowote, U.; Debosz, J.; Munoz, T.; Whitelaw, C.

    2013-12-01

    Particles with an aerodynamic diameter less than 100 nanometre (nm) are referred to as ultrafine particles (UFPs). Relative to fine and course particles, UFPs have greater potential to be suspended in air for a longer time and absorb toxic chemicals due to their larger surface areas per unit mass. UFPs could penetrate deep into the respiratory or cardiovascular systems and pose adverse health effects. In urban environments, primary sources of UFPs are from road traffic emissions and account for most of the total particle numbers. Controls on UPFs rely on better understanding of their emission sources and environmental behaviour. Ontario Ministry of the Environment have monitored UFPs since 2010 at two near-road stations in Toronto by using TSI 3031 UFP monitors. The two monitoring stations are approximately 20-30 meters adjacent to major arterial roads with over 20,000 vehicles per day. UFPs concentrations were monitored using six size channels: 20-30nm, 30-50nm, 50-70nm, 70-100nm, 100-200nm, and 200-450nm. Data are collected at time intervals of 11 or 15 minutes and averaged hourly. Concurrent measurements include wind speeds, wind directions, and concentrations of other air pollutants such as nitrogen oxides and black carbon. Data influenced by road-side traffic emissions were filtered by wind direction within 45° of normal to the road and wind speed greater than 1 m/s. Number concentrations were found higher for particles with sizes of 20-30nm and 30-50nm than for other sizes of UFPs. The observed particle number distributions are generally consistent with the theoretical understanding of particle nuclei mode and accumulation mode. During the day, for UFPs with sizes of 20-30nm and 30-50nm, elevated number concentrations were observed in morning traffic hours and to a less extent in the late afternoon. The elevated UFPs number concentrations coincided with nitrogen oxides and black carbon. Moreover, higher number concentrations were found on weekdays than

  6. Are Hotels Coveting only Half of the Millennial Market? Part Two

    OpenAIRE

    Brudney, David M.

    2017-01-01

    What hotels can do/are doing to compete? In competing with lodging rentals, hotel brands have taken note and taking action. Hotels are working to individualize their properties so they feel more boutique. Some hotels are now oering original guidebooks written by locals, while chains are creating collections of properties, like Hilton Curio, where the hotels are distinctive rather than cookie-cutter.

  7. University of Toronto Instructors’ Experiences with Developing MOOCs

    Directory of Open Access Journals (Sweden)

    Hedieh Najafi

    2015-06-01

    Full Text Available We interviewed eight University of Toronto (U of T instructors who have offered MOOCs on Coursera or EdX between 2012 and 2014 to understand their motivation for MOOC instruction, their experience developing and teaching MOOCs, and their perceptions of the implications of MOOC instruction on their teaching and research practices. Through inductive analysis, we gleaned common motivations for MOOC development, including expanding public access to high quality learning resources, showcasing U of T teaching practices, and attempting to engage MOOC learners in application of concepts learned, even in the face of constraints that may inhibit active learning in MOOC contexts. MOOC design and delivery was a team effort with ample emphasis on planning and clarity. Instructors valued U of T instructional support in promoting systematic MOOC design and facilitating technical issues related to MOOC platforms. The evolution of MOOC support at U of T grew from a focus on addressing technical issues, to instructional design of MOOCs driven, first, by desired learning outcomes. Findings include changes in teaching practices of the MOOC instructors as they revised pedagogical practices in their credit courses by increasing opportunities for active learning and using MOOC resources to subsequently flip their classrooms. This study addresses the paucity of research on faculty experiences with developing MOOCs, which can subsequently inform the design of new forms of MOOC-like initiatives to increase public access to high quality learning resources, including those available through U of T.

  8. Interculturalism and Physical Cultural Diversity in the Greater Toronto Area

    Directory of Open Access Journals (Sweden)

    Yuka Nakamura

    2017-06-01

    Full Text Available The Greater Toronto Area (GTA is one of the most multicultural communities in the world. Frequently, this description is based on ethnic, linguistic, and culinary diversity. Physical cultural diversity, such as different sports, martial arts, forms of dance, exercise systems, and other physical games and activities, remains ignored and understudied. Based on a living database of the GTA’s physical cultural diversity, this study identifies the trajectories of the lifecycle of activities that have been introduced into the GTA’s physical culture by immigrants. These pathways differ based on whether the activity is offered in a separate setting, where individuals may be participating with other immigrants of the same ethnocultural group, or mixed settings, where people are participating with people from outside of their ethnocultural group. We argue that the diversity and the lifecycle trajectories of physical cultural forms in the GTA serve as evidence of interculturalism and the contribution by immigrants to the social and cultural life of Canada.

  9. Working with Toronto neighbourhoods toward developing indicators of community capacity.

    Science.gov (United States)

    Jackson, Suzanne F; Cleverly, Shelley; Poland, Blake; Burman, David; Edwards, Richard; Robertson, Ann

    2003-12-01

    Often the goal of health and social development agencies is to assess communities and work with them to improve community capacity. Particularly for health promoters working in community settings and to ensure consistency in the definition of health promotion, the evaluation of health promotion programmes should be based on strengths and assets, yet existing information for planning and evaluation purposes usually focuses on problems and deficits. A model and definition of community capacity, grounded in community experience and focusing on strengths and assets, was developed following a 4-year, multi-site, qualitative, action research project in four Toronto neighbourhoods. There was significant community involvement in the four Community Advisory Committees, one for each study site. Semi-structured, open-ended interviews and focus groups were conducted with 161 residents and agency workers identified by the Community Advisory Committees. The data were analyzed with the assistance of NUDIST software. Thematic analysis was undertaken in two stages: (i) within each site and (ii) across sites, with the latter serving as the basis for the development of indicators of community capacity. This paper presents a summary of the research, the model and the proposed indicators. The model locates talents and skills of community members in a larger context of socioenvironmental conditions, both inside and outside the community, which can act to enable or constrain the expression of these talents and skills. The significance of the indicators of community capacity proposed in the study is that they focus on identifying and measuring the facilitating and constraining socioenvironmental conditions.

  10. Kundnöjdheten i Hotel Anna

    OpenAIRE

    Boije, Daniel

    2014-01-01

    I dagens läge värderas kundrelationer högt inom marknadsföringen. Kundnöjdhet förknippas med lönsamhet och ses som en långsiktig investering. Hotel Anna är ett litet hotell i centrala Helsingfors och fungerar som min uppdragsgivare. Syftet med detta arbete är att utreda kundnöjdheten samt hur kundbetjäning och kvalitet upplevs i hotellet. Delsyftet är också att hitta kundnöjdhets förbättringsförslag för hotellet. Den teoretiska referensramen består av teori som behandlar tjänster, kvalitet, k...

  11. CULTURE AND CREATIVITY IN THE HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Maria-Cristina IORGULESCU

    2015-11-01

    Full Text Available Academics’ have always had an interest in creativity, although the literature on this subject began to develop once the rate of progress in science, technology and other fields started to increase. Currently, it is generally considered that the countries with a less creative population will fail to be competitive at an international level. This principle can easily be applied in the business environment, where creativity is needed in order to innovate and to gain competitive advantage. The paper focuses on creativity in a specific economic sector: the hotel industry, aiming at highlighting the way this extremely needed ability is influenced by cultural values. As a result, the paper presents the influence of three of Hofstede’s socio-cultural values (individualism, power distance and long term orientation on employees’ creativity in the Romanian hotel industry.

  12. Total quality management in hotel industry

    OpenAIRE

    Mitreva, Elizabeta; Saneva, Dusica; Miteva, Natasa

    2017-01-01

    Total quality management (TQM) is a systematic management approach aiming at continuous increase of the value offered to consumers through improvement of service quality. In hotel industry, success is achieved through service quality, which stands as a key factor for sustainability in the twenty-first century. Nowadays, quality is the basic factor for survival on the market, better competition, and greater profitability. TQM is a process that starts and ends with the consumer. The aim of this...

  13. Hotel housekeeping occupational stressors in Norway

    OpenAIRE

    Yap, Matthew H. T.

    2011-01-01

    Stress is evident in the Norwegian hotel industry and requires urgent attention as portrayed in Annbjørg’s housekeeping managerial occupation. Annbjørg’s occupational stressors derived from weak control of and support for demanding jobs in the housekeeping department and possibly under-reward in comparison to her tireless efforts. Hence, this case study provides a platform for educators, trainers, managers, students and learners to critically examine, discuss and argue managerial occupational...

  14. HOTEL HIJAU SEBAGAI ALTERNATIF PENGURANGAN DAMPAK LINGKUNGAN

    OpenAIRE

    Nanny Roedji Roedji

    2016-01-01

    Nowadays, eviromental management has gotten a fully attention. Then, hospitality industry in East Java Province has committed to the Eco Friendly Enviroment needs a deep investigation in order to analyze a practical managment of hotel product which uses an eviromental friendly method in improving efficiency of energy, water, air quality, and solid waste management and liquid waste management system. This research used a descriptive qualitatif method which chracterized causuality and using a s...

  15. ROMANIAN HOTELS IN THE DIGITAL MARKETING PRESENT

    OpenAIRE

    MARIA-LUMINITA COJOCEA; MONICA MARIA COROS

    2014-01-01

    The current marketing trends and the well-known smart communication devices (smartphone, tablet, laptop, etc.) used on a daily basis by more and more people worldwide and by most of the travel industry customers, are here to stay in the travel and hotel industries and far from becoming obsolete. By ignoring them or by remaining in denial about their popularity and the changes they bring, hoteliers will only end up facing the disastrous consequences of their ignorance. Most of the Romanian hot...

  16. Layanan Berbasis Lokasi Hotel Menggunakan Realitas Tertambah

    OpenAIRE

    Nur Imansyah; Sri Handani Widiastuti

    2017-01-01

    Getting information in real time at specific times and locations is especially needed when users have high mobility. But often users are not familiar with the area, so difficulty in finding locations and information. The development of technology for location based services and augmented reality makes it easy to get information from available resources in locations using mobile devices equipped with GPS devices. The research aims to combine hotel location based services and augmented reality ...

  17. BUCHAREST HOTEL MARKET IN THE EUROPEAN CONTEXT

    OpenAIRE

    Ioana Cristiana PATRICHI

    2014-01-01

    The European hospitality industry currently sees an increase in all specific indicators, a fact that shows, on one hand, the ability of this sector to overcome the economic turbulences of recent years, but also the real perspectives for future growth. Today’s hotel industry can no longer rely on the traditional growth methods, and needs to prepare for the major confrontation with the next-generation technological developments that generate modern marketing channels but, by default, incur sign...

  18. Brand equity in the Pakistani hotel industry

    OpenAIRE

    Ishaq, Muhammad Ishtiaq; Hussain, Nazia; Asim, Ali Ijaz; Cheema, Luqman J.

    2014-01-01

    Brand equity is considered as the most important aspect of branding, which is a set of brands' assets and liabilities, its symbol or name that subtracts from or adds the value provided by a product or service to a firm and customers. The current research endeavor was to identify the interrelationship of customer-based brand equity dimensions (brand awareness, brand loyalty, brand image, and service quality) in Pakistani hotel industry. Data was collected from 821 consumers who experienced the...

  19. Analysis of additional hotel services in the international luxury hotels – a case-study from Budapest

    Directory of Open Access Journals (Sweden)

    Juhász-Dóra Katalin

    2017-07-01

    Full Text Available The investigation of additional services from the aspect of local embeddedness is a novelty in the academic literature related to the tourism and hotel industry. The primary function of hotels is to provide accommodation and other services for the hotel-guests. Secondarily, they may also offer complementary-services and a community space for the city-residents and for non-hotel guests. Due to the globalization, the change in the consumer behaviour and global firms, the question of location and local resources are becoming more and more significant especially in the case of international hotel chains. The international hotel company is a member of a hotel market at a specific location, and it is surrounded by a sociological environment, local people, culture and traditions which have an impact on the competitiveness of the hotel. The author explains the results with the application of the multidimensional scaling model, finding answers for the questions in which ways the local embeddedness can have an effect on the competitiveness of a hotel based on a case-study carried out in a five-star hotel (member of an international chain of Budapest in 2016.

  20. Istanbul’s Modernization-Period Hotels (1840-1914

    Directory of Open Access Journals (Sweden)

    Elif Çelebi YAKARTEPE

    2011-05-01

    Full Text Available The modernization period in the 19th century caused important changes in systems of both travel and accommodation systems. These changes inevitably affected the architecture of hotels and other buildings offering accommodation. The first modern hotels were opened in Galata and Pera by the date of 1840. (It means first hotel opened in 1840 and then the other hotels began to open Later hotels began to serve tje in Eminönü, Kadıköy, Boğaziçi, Adalar, Şişli, Feriköy and Yeşilköy regions. The opening and development of hotels has continued until the beginning of the First World War in 1914. There were hotels with suit rooms and some communal space and there were also hotels which were as luxurious and wellequipped as European hotels. First hotels were traditionally built of wood or stone, and had only two or three floors. At the end of the century, hotels were modern structures built using modern materials such as brick and steel, larger and higher than their predecessors. Beside that these hotels did not have typical facades, they were constructed with traditional, neoclassical or mixed facades. The grand luxury hotels were designed by famous European architects and craftsmen and often magnificently decorated. These grand hotels are also important because of the technical equipment and technology at the date they were built. Because of being very important point for many in the domain of science, modernization period hotels of Istanbul’s are studied by many aspects as urbanisme, architecture, preservation, tourism and sustainability. In addition, the hotels are evaluated in terms of commerce and managerment conception, socio-economic status and political importance. And then it is defined deformations and their causes of these hotels. Finally suggestions are made that would remove these deformations. It is believed the data included in this work will be helpfull for planning, arranging and conservation works in Istanbul.

  1. Stakeholders and Apart Hotels: Multiple Case Study

    Directory of Open Access Journals (Sweden)

    Elizabeth Kyoko Wada

    2012-09-01

    Full Text Available Means of accommodation involve a wide range of social actors and agents, as well as different business models. Management strategies in this sector have been increasingly important for long-term sustainability and competitiveness of business organizations. This study aims to analyze the interactions between apart-hotels and their stakeholders to foster an improvement of services provided, aligning the interface of strategic management from the point of view of managers and their key stakeholders. It is an exploratory study, with qualitative chacter, along with multiple case studies of the following establishments: Travel Inn, Hotels Slaviero and Etoile george v. Brazilian enterprises, which manage lodging facilities with apart-hotel concepts, combining features that enable comparative analysis of the study. For conceptual understanding, this study was based on literature about stakeholders, taking the work of Freeman (1984 and Freeman et al (2010 as main references. The research was conducted through semi-structured interviews with managers of lodging facilities and their key stakeholders and through direct observation and documentation. We found that not all groups of influence are considered in the planning of service flats. However, the organizations surveyed indicated that the market has realized the importance of the groups that exert influence and are influenced by their goals, and are therefore increasingly alert for integration of such groups in their strategic planning.

  2. Evaluation of lumbar overload in hotel maids.

    Science.gov (United States)

    Silva, J S; Correa, L R C; Morrone, L C

    2012-01-01

    Work-related musculoskeletal disorders are responsible for important amount of declining productivity among workers. Its economic impact is considered important because, in some aspects, such as sickness absence, it can cause increase in costs for employers. This paper aimed at identifying whether the activities that the hotel maids perform during working hours may lead to the development of musculoskeletal disorders. Cross-sectional study conducted in a hotel in the city of São Paulo, Brazil. Performed an ergonomic analysis of the job application with a checklist consisting of risk assessment of low back pain. The maids are responsible for the cleaning of hotel rooms, including to lean in order to clean the bathroom. The activity is associated with ergonomic risk for poor posture, manual transport of loads and use of physical force in the upper limbs. This job presents a moderate risk of low back pain according to checklist for assessing the ergonomic situation. Negative ergonomic aspects are associated with the development or aggravation of musculoskeletal disorders in these workers. We suggest modification in work organisation. Another possibility is decreased the weight of the carts, keeping areas of replacement material on each floor.

  3. RESEARCH OF EXPECTED AND PERCEIVED SERVICE QUALITY IN HOTEL MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Milan Bradić

    2011-06-01

    Full Text Available The paper examines the concept and measurement of quality of service in the hotel sector. The ratings of guests’ expectations and calculations of SERVQUAL gap (discrepancies between expectations and perceptions, has been the most reliable method in estimating the precise diagnosis of quality deficiency. The findings of questionnaire research aimed at measuring the service quality in spa hotels are presented in this paper. The research was conducted in hotels of the third category (three-star hotels which are located in the most visited spa centers in Serbia: Vrnjačka banja, Niška banja, Soko banja and Mataruška banja, during the months of September - November 2009. Service quality was measured with a model based on SERVQUAL model. The results may be important for providers of hotel services and contribute to the advancement of business through the adjustment of the product needs of hotel guests.

  4. EXPATRIATE HOTEL MANAGERS' PERSPECTIVE ON CROSS-CULTURAL SKILLS

    Directory of Open Access Journals (Sweden)

    Maria-Cristina IORGULESCU

    2014-04-01

    Full Text Available The globalization and expansion of multinationals has led to various studies on expatriation management, but literature regarding this issue in the hotel industry is still scarce, especially in Romania. Expatriates are critical to the success of this particular industry, as more and more hotel chains operate beyond their domestic domains and intend to enter inclusively in the Romanian market. The study presented in this article uses a qualitative research method intended to discover the perspective of practitioners on the most important management skills hotel expatriate managers should possess, the most effective cross-cultural training activities provided by parent hotel companies and other challenges faced in international assignments. The data collection method was an in-depth interview with expat hotel managers in Bucharest. The study suggests opportunities for international hotel chains to better prepare their expatriates, in order to integrate them more effectively in a new cultural environment.

  5. Legal liability and claims for the hotel industry

    Directory of Open Access Journals (Sweden)

    Dimcho Todorov

    2017-10-01

    Full Text Available The paper presents a review of various aspects of legal liability and claims to hotel management arising in the hotel industry in the context of the legal framework and possible legal consequences for hotels and other types of commercial accommodation establishments. The main reasons for accidents' occurrence in the hotel industry are chronologically traced. Possible claims to the hotel management are also presented in detail. The problem with workplace discrimination, which is considered as unrightfully actions from administration towards hospitably industry personnel and the connected consequences, is discussed. A definition is given of the various forms of discrimination and the obligations of management to provide a healthy work environment without problems for the personnel are stated, as well. Regulative measures and documents are also presented, regarding measures following possible labour law violations. Conclusions and recommendations are formulated and ways to prevent and overcome problems and accidents in various accommodation establishments and the hotel industry as a whole are shown

  6. The Pricing Effects of Heritage at an Iconic Hotel

    Directory of Open Access Journals (Sweden)

    Bradford T. Hudson

    2015-05-01

    Full Text Available Historic hotels are a recognized product type in the lodging industry and may be found in significant numbers throughout the globe. The purpose of this article is to validate the notion that heritage can be an important element of the consumer value proposition for older hotels, by demonstrating that an iconic hotel with a distinct historical identity is able to attain a price premium over newer hotels with comparable operating characteristics. This exploratory study is based on qualitative field research conducted by the author, and quantitative analysis of pricing data that was collected by a regional hotel industry association over a five year period. The author concludes that heritage does indeed have a positive effect on the ability to attain a price premium at historic hotels, especially for leisure travelers.

  7. Financial Accountant Versus Managerial Accountant in the Hotel Business System

    Directory of Open Access Journals (Sweden)

    Ivana Zubac

    2012-01-01

    Full Text Available From the perspective of financial or managerial accountant, subject of interest in this paper is the relationship of financial and managerial accounting in the hotel business. Being necessary functions within the business system of hotel company, their mutual connection as well as their differences are explained. The management of hotel company makes decisions based on accounting information from both parts of accounting. As support to hotel management in decision-making, financial accountant provides financial information about past events, while managerial accountant provides non-financial information oriented toward future. The example above is just one out of many specific tasks, which are performed by accountants of specific part of hotel accounting system. Without their support, the management could not make correct and timely decisions with certainty. The importance of the roles of financial and managerial accountant is reflected through need for a wide knowledge in the field of accounting in specific business conditions of hotel industry.

  8. The process of outsourcing hotel services: Motivations and theoretical foundations

    Directory of Open Access Journals (Sweden)

    Kawana Harue Sato

    2013-04-01

    Full Text Available This study discusses the process of outsourcing in hotels. The aim of this study was to determine why the hotels outsource their services and activities, and how the outsourcing process occurs in hotels in Curitiba, in the perspective of dynamic capabilities. Specifically we took as basis the theoretical model of Teece (2007 of the microfoundations of dynamic capabilities, in which the author proposes that the exploitation of organizational boundaries and coespecialization are part of the dynamic capability of organizations. Regarding the analysis, we used the technique of analyzing the content of categorical six hotels. The results show that the decisions of outsourcing were primarily motivated by financial reasons, such as the possibility of reducing costs and improving performance financier. In relation to the outsourcing decision process, it was observed that formalized processes are adopted especially by hotels that belong to chains. Independent hotels adopt more informal processes in the outsourcing decision.

  9. How do customers evaluate hotel service quality? An empirical study in Tehran hotels

    Directory of Open Access Journals (Sweden)

    Seyedvahid Najafi

    2013-12-01

    Full Text Available The purpose of this study is to investigate the dimensions of hotel service quality, to assess relative importance of them and to evaluate service quality of Tehran hotels in terms of guests’ perspectives. The paper examines the reliability and validity of the designed scale based on SERVQUAL model. A cross-sectional research based on SERVQUAL model conducted on nine hotels in Tehran (n=1080. Several statistical analyses such as EFA, CFA, Linear regression and t-test were applied to analyze the data. Five service quality dimensions were identified and named as “tangibles”, “problem solving”, “service supply”, “empathy” and “security”. Even though our findings confirmed five dimensional SERVQUAL constructs, some dimensions have been identified differing from SERVQUAL scale dimensions. Finding showed that the best overall service quality predictor is “tangibles” followed by “service supply”, “problem solving”, “assurance” and “empathy”.

  10. Nuclear power at Ontario Hydro

    International Nuclear Information System (INIS)

    Tapon, F.; Osborne, T.J.

    1980-01-01

    This case study shows that the diffusion of nuclear power in the electric public utility industry in Canada approximates the logistic growth curve, in agreement with previous results on technological innovation diffusion in the U.S. private sector. Many of the economic variables that affect this diffusion in the private sectors in the U.S. and Canada are also significant in the public sector in Canada. Too few utilities have adopted nuclear technology to permit using regression analysis to study the effect of environmental and regulatory factors on the growth of Ontario Hydro. Thus, cost-benefit analysis for each province might be more effective

  11. The Ontario Energy Marketers Association

    International Nuclear Information System (INIS)

    Baker, W.F.C.

    1998-01-01

    An overview of the role of the Ontario Energy Marketers Association (OEMA) and its future orientation was presented. Participants in the OEMA include agents, brokers, marketers, local distribution companies, public interest representatives, associations and government representatives. The role of the OEMA is to encourage open competition for the benefit and protection of all energy consumer and market participants. As well, the OEMA serves as a forum for key industry stakeholders to resolve market issues outside the regulatory arena, set standards and codes of practice, establish customer education programs, and develop industry input into public policy making

  12. Digital marketing strategies, online reviews and hotel performance

    OpenAIRE

    Pelsmacker, De, Patrick; Tilburgh, van, Sophie; Holthof, Christian

    2018-01-01

    Abstract: We investigate to what extent digital marketing strategies (such as having a digital marketing plan, responsiveness to guest reviews, and monitoring and tracking online review information) influence hotel room occupancy and RevPar directly, and indirectly through the mediating effect of the volume and valence of online reviews they lead to, and to what extent this mechanism is different for different types of hotels in terms of star rating and independent versus chain hotels. The re...

  13. IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY

    OpenAIRE

    Krželj-Čolović, Zorica; Cerović, Zdenko

    2013-01-01

    Information and Communication Technologies (ICT) influences the development tourism on globally, and its development has changed the practice of business. Any reference ICT in the hotel industry necessarily begins the concept of Property Management System (PMS). PMS as an essential component for hotel management provides tools as are necessary hotel staff in performing daily operations of the reservation, the accommodation capacities management, accounting, etc. This software supports all bas...

  14. Analisis Kualitas Layanan Hotel New Sany Rosa Bandung

    OpenAIRE

    Elisabeth, Elisabeth

    2013-01-01

    In this decade, hospitality is an industry that grows rapidly in Indonesia, notably inBandung. New Sany Rosa Hotel Bandung is among the most popular hotels. Fac-ing tough industry, transformation at this hotel was enforced. The new managementdelivered a change in customer satisfaction valuation, from suggestions or criticsto service quality. The objective is to identify if five dimensions of service qualityimpact the customer satisfaction and which dimension has most influence on cus-tomer sa...

  15. Hotel chains: survival strategies for a dynamic future

    OpenAIRE

    Brendan Richard

    2017-01-01

    Purpose – The purpose of this paper is to better understand the future of hotel chains by exploring the evolving expectations of guests, potential innovations, emerging opportunities, and likely future scenarios. Design/methodology/approach – A literature review consisting of current events, industry reports, and recent trends is utilized to summarize and categorize the challenges and opportunities facing hotel chains. Findings – The future of hotel chains will be driven by the convergence of...

  16. Market orientation for the hotel segment : the portuguese case

    OpenAIRE

    Raposo, Mario; Estevão, Cristina; Mainardes, Emerson; Domingues, Maria José

    2010-01-01

    In view of the importance of the hotel segment for the tourism and for the economy of countries such as Portugal, the objective of this study was to measure the level of orientation for the market of the largest hotel groups of Portugal. This investigation initially emphasized the importance of the marketing for the organizations, mainly the orientation for the market. After a brief explanation on the hotel segment in Portugal, an empirical study was presented, of quantitative, exploratory an...

  17. The Hotel Franchising In Bulgaria: Current Situation And Perspectives

    OpenAIRE

    Lina Anastassova

    2012-01-01

    The article discusses, after presenting the global franchising market in 2012, the essence of franchising, its types and the specific of hotel franchising. The first aim of the article is to classify the marketing differ ences of the various hotel franchise systems applied in Bulgaria. Based on the desk research the second important article aim is, after providing an actual review of the hotel franchising in the country, to draw conclusions about the barriers and problems in front of the fran...

  18. Travel Experience in hotels for the MICE Industry

    OpenAIRE

    Gurkina, Anastasija

    2013-01-01

    The following report is a research-oriented bachelor thesis that investigates the travel experience in the business oriented concentrated in MICE Industry. The objective of this thesis was to assess and measure the level of satisfaction of the MICE travellers in hotels, as well as to find out what are the services and aspects of the hotel that influences the most on the travel experience. The MICE travellers due to the purposes of their visit require specific services from the hotel t...

  19. The many perspectives on the concept of boutique hotels

    OpenAIRE

    Ricardo Barbosa Angeli; Ricardo de Gil Torres; Ricardo Frota de Albuquerque Maranhão

    2012-01-01

    The hospitality industry needs from time to time to renovate its installations. There is no better moment for a marketing repositioning. This paper presents an exploratory study on how the boutique hotel concept is understood by researchers from different countries. Due to independent hotels agility in implementing innovations, it was considered the possibility of part of this segment adopting the boutique model to improve competitiveness against hotel chains. It was found that there is no si...

  20. Energy Efficiency Practices: Assessment of Ohrid Hotel Industry

    OpenAIRE

    Petrevska, Biljana; Cingoski, Vlatko

    2016-01-01

    This paper provides information on the extent how the hotel industry in Ohrid meets the energy efficiency practices in terms of the current level of involvement. By undertaking an online survey in three, four and five-star hotels, the study assesses the attitudes and willingness of hotel managers concerning applying energy efficiency and environmental protection concepts and practices. Moreover, it investigates various determinants of energy consumption, like: solid waste management, resource...

  1. Critical Success Factors for Limited Service Hotels in Malaysia

    OpenAIRE

    Wong, Chee Keng

    2015-01-01

    Critical success factors were used originally in Information technology areas when it was first introduced but has since been applied generically in other industries. This study explores the critical success factors for limited service hotels in Malaysia from both customer and hotel operator/ business owners’ perspective. The literature presents information from tourism in general and in Malaysia, definition of limited service hotels and its relevance to the hospitality industry in Malaysia, ...

  2. A study of workplace satisfaction among hotel employees

    OpenAIRE

    Skeie, Thomas

    2011-01-01

    Master's thesis in International hotel and tourism management This research paper is a descriptive case study of 10 hotel employees collected through in-depth interviews in Stavanger region. The study is focusing on hotel employee’s view of workplace satisfaction and what they think contributes to workplace satisfaction. The study indicates that organizational culture, fair treatment, stress, salary, communication, relationship between co-workers is factors among others which influence emp...

  3. Global Communication with Icons : Hotel Safety as an Environmental Context

    OpenAIRE

    Heimbürger, Anneli; Khanom, Sukanya

    2015-01-01

    Icons are small signs with fixed meanings. Icons are usually context specific. For example in the context of a hotel, the client can often find icons in hotel room books and safety guides. Scandic Hotel chain, for example, currently provides the manual for its safety system in 14 languages. There are at least two major shortcomings of this system: (1) in emergency or panic situations, it is very difficult to find your own language from the leaflet, and (2) there are no Asian ...

  4. Optimising the utility of hotel online distribution channels.

    OpenAIRE

    ZHANG, YIXIN

    2016-01-01

    Distribution channel plays an important role in the operation of hotel revenue management (RM), it is a key vehicle that can facilitate effective communication of the whole RM strategy, which helps hotels to accomplish their ultimate goal of revenue maximisation. However, the importance of distribution channel management in hotel revenue management has not received much attention in academic research (Ivanov and Zhechev, 2012), and there is a lack of studies relating to distribution channel s...

  5. CONTENT ANALYSIS OF HOTEL WEBSITES: CASE STUDY OF CROATIA

    OpenAIRE

    Suzana Markovic; Sanja Raspor; Tomislav Car; Jelena Komsic

    2012-01-01

    In the competitive hotel industry the content of hotel websites has an important role in achieving and maintaining business success and profitability. The purpose of this study is to analyze the websites of a selected group of hotels (three, four and five star) by applying content analysis by six dimensions (contact information, information about facilities, reservations and the surrounding area, as well as communication with customers and web-site functionality) and 22 characteristics. The a...

  6. Internationalization strategy of Altis Hotels to Madrid, Spain

    OpenAIRE

    Nunes, Joana Raquel Augusto

    2013-01-01

    A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics Altis Hotels Group is a successful family owned hotel group that holds a portfolio of several hotels in Lisbon, Portugal. Despite the success in the Portuguese market, aspects 3 such as the current economic crisis led Altis to consider the option of internationalizing and exploring opportunities in new markets. Initially, the company’s co...

  7. Corporate Social Responsibility: A Case Study of Scandic Hotels

    OpenAIRE

    Heesbeen, Lars

    2014-01-01

    The aim of the thesis is to discover whether Scandic Hotels is perceived as a leader in Corporate Social Responsibility within the hospitality industry. First a definition of CSR is created and the boundaries of research are given. Next the thesis looks into competitive advantages; how are they created and what has Scandic Hotels done to create a competitive advantage regarding CSR? Next an analysis of Scandic Hotels brand is made, and what they have done in the past twenty years regarding CS...

  8. Business agglomeration in tourist districts and hotel performance

    OpenAIRE

    Marco-Lajara, Bartolomé; Claver Cortés, Enrique; Úbeda García, Mercedes

    2014-01-01

    Purpose – The present paper aims to analyze how the performance of hotels located on the Spanish Mediterranean coast (peninsular and Balearic) and Canary coast is affected by the degree of business agglomeration in tourist districts. If agglomeration affects hotels positively, then the externalities generated in tourist districts will be relevant when locating an establishment. Otherwise, the reason why hotels group together geographically would be more related to the suitability of beaches a...

  9. Isolation of Legionella pneumophila from hotels of Greece.

    Science.gov (United States)

    Alexiou, S D; Antoniadis, A; Papapaganagiotou, J; Stefanou, T

    1989-03-01

    Twenty water samples collected from 6 hotels situated in various areas of Greece were examined for the presence of Legionella pneumophila and Legionella-like organisms. Five of the six hotels included in this investigation were associated with cases of legionellosis. Legionella pneumophila serogroups 1 and 8 were isolated from four of six hotels, mainly from the hot water supply system. This is the first isolation and identification of L. pneumophila in Greece.

  10. Factors Influencing Environmental Management Practices Among Hotels in Malaysia

    OpenAIRE

    Zaiton Samdin; Kasimu Abdu Bakori; Hamimah Hassan

    2012-01-01

    This paper attempts to investigate the factors that influence hotel managers- attitudes towards sustainable tourism practices (STP) in Kuala Lumpur and the state of Selangor in Malaysia. The study distributes 104 questionnaires to hotels ranging from one star to five-star categories including budget hotels. Out of this figure, 60 copies of the questionnaires were returned and analyzed. The finding revealed that of all the seven factors investigated, only the variables measuring incentives and...

  11. Chinese hotel general managers' perspectives on energy-saving practices

    Science.gov (United States)

    Zhu, Yidan

    As hotels' concern about sustainability and budget-control is growing steadily, energy-saving issues have become one of the important management concerns hospitality industry face. By executing proper energy-saving practices, previous scholars believed that hotel operation costs can decrease dramatically. Moreover, they believed that conducting energy-saving practices may eventually help the hotel to gain other benefits such as an improved reputation and stronger competitive advantage. The energy-saving issue also has become a critical management problem for the hotel industry in China. Previous research has not investigated energy-saving in China's hotel segment. To achieve a better understanding of the importance of energy-saving, this document attempts to present some insights into China's energy-saving practices in the tourist accommodations sector. Results of the study show the Chinese general managers' attitudes toward energy-saving issues and the differences among the diverse hotel managers who responded to the study. Study results indicate that in China, most of the hotels' energy bills decrease due to the implementation of energy-saving equipments. General managers of hotels in operation for a shorter period of time are typically responsible for making decisions about energy-saving issues; older hotels are used to choosing corporate level concerning to this issue. Larger Chinese hotels generally have official energy-saving usage training sessions for employees, but smaller Chinese hotels sometimes overlook the importance of employee training. The study also found that for the Chinese hospitality industry, energy-saving practices related to electricity are the most efficient and common way to save energy, but older hotels also should pay attention to other ways of saving energy such as water conservation or heating/cooling system.

  12. Kajian Eko Interior pada Hotel Budget di Balikpapan

    OpenAIRE

    Gani, Chelline Monica

    2016-01-01

    Ecological approach in the planning and building design requirements that should be met by the perpetrators of physical development. Hotel is one example of a physical building. Now, the hotel concept "budget" became a new phenomenon for the city of Aberdeen. According to the government regulation number PM.53 / HM.001 / mpek / 2013 article 2, the standard business hotel aims to provide protection, either for safety, health, comfort, safety and convenience and environmental preservation. This...

  13. Occupational exposures and health outcomes among Latina hotel cleaners.

    Science.gov (United States)

    Hsieh, Yu-Chin Jerrie; Apostolopoulos, Yorghos; Hatzudis, Kiki; Sönmez, Sevil

    2014-01-01

    The poor working conditions of Latina hotel cleaners render them particularly vulnerable to elevated occupational hazards that lead to adverse health outcomes. This article presents a comprehensive review of occupational risks (including physical, chemical, biological, and psychosocial risk factors) and health outcomes (including musculoskeletal disorders, respiratory diseases, dermatological diseases and allergies, and psychological disorders) for Latina hotel cleaners, within their unique sociocultural contexts. Preventive interventions for improving Latina hotel cleaners' work and health conditions are recommended.

  14. Challenges of hotel outsourcing in Ghana: A transaction cost perspective

    OpenAIRE

    Stephen Edem Hiamey

    2012-01-01

    Outsourcing is one of the many business strategies adopted by hotels due to the many opportunities that it provides. These opportunities notwithstanding, there are teething challenges with outsourcing. This study sought to find out from hotel managers in the Accra Metropolis of Ghana some of the challenges they face with outsourcing from a transaction cost perspective. Eight in-depth interviews were conducted in six hotels that outsourced. After capturing and transcribing ...

  15. How to market budget hotels in Thailand to international people

    OpenAIRE

    Pitakanonda, Weetara

    2010-01-01

    Purpose: The purpose of this research is to suggest how to market budget hotels in Thailand to international people by regarding two main areas, namely the factors controlled by hotels (Marketing mix), and individual aspects of consumer behaviour. Furthermore, another purpose of this paper is to investigate the important aspects needed by international guests in order to provide important information to budget hotel owners to develop their businesses so as to provide the best services to cust...

  16. Hotel Business Advertising Specificity and Its Psychological Examination Procedure

    OpenAIRE

    Kurbatskaya, Tatyana Borisovna; Dobrotvorskaya, Svetlana Georgievna; Ustin, Pavel Nikolayevich

    2016-01-01

    The article substantiates the need of the preliminary psychological examination of advertising. An overview and analysis of contemporary conceptual lines of the hotel advertising are given in the article. Features of advertising messages are shown on the example of some hotels. The effects arising from the improper construction of the advertising composition are given. Conclusions, revealing features of advertising strategies in the hotel business, in contrast to advertising in the commodity ...

  17. Examining Competition in Ontario's Higher Education Market

    Science.gov (United States)

    Farhan, Bayan Yousef

    2017-01-01

    Financial challenges have forced many publicly funded academic institutions in Ontario to adopt a corporate model and to use market tools to compete in the higher education market and maintain their enrolment and revenue levels. This study has analyzed how competition affects publicly funded universities in Ontario. Competition was examined by…

  18. Ontario Hydro Research Division annual report 1988

    International Nuclear Information System (INIS)

    1988-01-01

    The Research Division of Ontario Hydro conducts research in the fields of chemistry, civil engineering, electrical engineering, mechanical engineering, metallurgy, and operations. Much of the research has a bearing on the safe, environmentally benign operation of Ontario Hydro's nuclear power plants. Particular emphasis has been placed on nuclear plant component aging and plant life assurance

  19. ANTESEN CUSTOMER LOYALTY PADA BUDGET HOTEL

    Directory of Open Access Journals (Sweden)

    Latifa Rahma

    2016-08-01

    Full Text Available This research discusses the effects of Service Quality on Customer Satisfaction, Customer Loyalty, and Brand Image Budget hotel (Five Budget Hotel Managed by local chain hotel. The purpose of this study were 1 to analyze the effects of Service Quality on Customer Satisfaction, 2 to analyze the effects of Service Quality on Customer Loyalty, 3 to analyze the effect of Customer Satisfaction to Customer Loyalty, 4 to analyze the effects of Service Quality on the Brand Image, 5  to analyze the influence of the Customer Satisfaction Brand Image, 6 to analyze the effect of Customer Loyalty to Brand Image. The design of this research using primary data obtained by distributing questionnaires to 250 respondents eligible stayed at the Budget Hotel at least 1 time in last 12 months. Respondents were selected using purposive sampling method and the data were analyzed using AMOS version 22.0 and SPSS version 22.0. The proposed model was tested using Structural Equation Modeling (SEM and analyzed using AMOS. This study shows that 1 Service Quality found to have an influence on Customer Satisfaction, 2 Service Quality found to have an influence on Customer Loyalty, 3 Customer Satisfaction is found to have an influence on Customer Loyalty, 4 Service Quality found to have an influence on brand image, 5 Customer Satisfaction is found to have an influence on Brand Image, 6 Customer Loyalty found to have an influence on the Brand Image. The results of this study concluded that there is a positive influence of the Service Quality on Brand Image through the Customer Satisfaction and Customer Loyalty. Future researches are recommended to increase the factor of First Impression, Favorable Location, Hotel Core

  20. Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

    Directory of Open Access Journals (Sweden)

    Ade Mubarok

    2017-09-01

    Abstract Hotel was a thriving industry very fast with the advent of the information technology. One factor that can provide comfort is the existence of the information rapid to a reservation hotel. Several problems that ordinarily encountered hotel management and customers as it tough for rapid information, do check in and the payment of requiring guests come to the hotel, include families in village records the guest log and make a report manually.In writing thesis this, writer build a application of hotel by adopting information technology. The model used to the development of software is the method waterfall, which begins with analysis needs adapted to systems are go at the hotel arinda guest house, design system and software, coding, testing, and implementation.So that this research produce information system a reservation hotel web-based. Of interface ease of use user and showing functionality that can be used to at the check in , the hotel , faster information and save time prospective guest on do reservations , efficient in recording the guest log and reports.   Keywords: Website, Aplication, Hotel Arinda Guest House, checked in, Waterfall.

  1. Testing expected and perceived service quality in the hotel industry

    OpenAIRE

    Vujko Aleksandra; Gajić Tamara; Mladenovski Milan; Momirski Jovan

    2015-01-01

    Guest satisfaction is the key to retaining existing and attracting new guests. In order to reach this goal, managers in hotels have become aware of the fact that the quality stay is reflected in the unique experiences of the tourists in particular. Guest satisfaction with hotel services can be tested by various methods. In this study, we used a questionnaire technique, in which respondents were guests of the hotel 'Vojvodina', 'Novi Sad' and 'Park' in Novi Sad, then the guests of the hotel 'V...

  2. International Modal choice determinants in the Spanish Hotel Sector

    OpenAIRE

    Ana Ramón Rodríguez

    2001-01-01

    Hotel industry is a management intensive industry as well as a distinct real estate asset class. During the 80ís, a reduced number of hotel groups led the internationalization of the Spanish tourism industry. In the decade of the 90ís, the process of internationalization wraps to a growing and dynamic volume of hotel chains, acquiring an exponential growth. Spanish hotel firms have nearly one hundred thousand rooms outside their home nations in three hundred and forty six thousand properties ...

  3. Sistem Pendukung Keputusan Untuk Pengadaan Fasilitas Hotel Menggunakan Metode TOPSIS

    Directory of Open Access Journals (Sweden)

    Susi Hendartie

    2014-01-01

    Full Text Available The development of hotel business to make consumers more critical to choose a hotel products and services. If the hotel facilities more complete, so interest of the consumer is higher to choose the hotel. This  research study intend to build a decision support system for the procurement of hotel facilities with TOPSIS method. This method uses the six alternative form of the data; hotel rooms (guest  room, karaoke, gift shop, a gym, spa and travel corner (travel tour information and data of some criteria. This method was chosen because it is based on the best alternative concept, was not only has the shortest distance from the positive ideal solution, but also has  the longest distance  from  the  negative  ideal  solution.  TOPSIS  calculations  systems  have  been  done  the  comparison  of  final  value  using  excell calculation. Calculations that used in this research study is simple and produces alternative hotel rooms (guest room with t he highest ranking as the ideal solution. TOPSIS method facilitates decision-makers in choosing the best alternative for the procurement of hotel facilities.Keywords : Decision support system; Hotel facilities; TOPSIS

  4. Infraestructura común de telecomunicaciones aplicada a un hotel

    OpenAIRE

    Elizari Saco, Sergio

    2007-01-01

    Este proyecto consta sobre la realización de infraestructuras en un hotel, la normativa actual solo contempla edificios de viviendas, comunidades de vecinos, viviendas unifamiliares (urbanizaciones) pero no contempla nada acerca de hoteles, con este proyecto se pretende aplicar en la medida de lo posible estas leyes en el hotel, hay situaciones en las que es imposible aplicarlas y por lo tanto hay que idear la manera de resolverlo. También el intentar realizar instalaciones en el hotel de dóm...

  5. Indoor air problems among employees at a hotel in Copenhagen

    DEFF Research Database (Denmark)

    Holst, Gitte Juel; Harboe, Henrik; Sigsgaard, Torben

    The aim of the study was to investigate indoor air related complaints and symptoms among the employees at a hotel in Copenhagen. A technical inspection of the office environment was performed and showed only minor problems with mould spore counts within normal range. Moreover a questionnaire...... reporting these unexpected findings a hotel employee drew our attention to the hotel’s smoking room, a shelter in the basement of the hotel building without ventilation. However, a lot of the hotel staff smoked down there so an ozone generator was installed in order to clean the air. After this meeting...

  6. Dataset on the energy performance of atrium type hotel buildings.

    Science.gov (United States)

    Vujosevic, Milica; Krstic-Furundzic, Aleksandra

    2018-04-01

    The data presented in this article are related to the research article entitled "The Influence of Atrium on Energy Performance of Hotel Building" (Vujosevic and Krstic-Furundzic, 2017) [1], which describes the annual energy performance of atrium type hotel building in Belgrade climate conditions, with the objective to present the impact of the atrium on the hotel building's energy demands for space heating and cooling. This dataset is made publicly available to show energy performance of selected hotel design alternatives, in order to enable extended analyzes of these data for other researchers.

  7. [Overview of acupuncture development in Ontario Canada].

    Science.gov (United States)

    Wang, Fang; Wu, Bin-jiang

    2012-04-01

    The history of acupuncture in Ontario, Canada was traced, and the current status as welI as the prospection were introduced in this paper. Statistics showed that the history of acupuncture in Ontario started in the 1880s, and it was only popular in China Town and Chinese community. In the 1970s, it gradually merged into the mainstream of the society, and entered into a growing period. With the tide of Chinese immigration in the 1980s and 1990s, acupuncture matured rapidly. In 2006, the "Traditional Chinese Medicine Act" was passed in Ontario, it was considered as a milestone in the history of acupuncture. At present, just like the other 23 health care professions, acupuncture has already be included into the legislation system, and become a component of Ontario's health care system. At the same time, the law and regulation may also promote the establishment of "pure Chinese Medicine" in Ontario.

  8. Ontario hydro radioactive material transportation field guide

    International Nuclear Information System (INIS)

    Howe, W.

    1987-01-01

    The recent introduction of both the AECB Transport Packaging of Radioactive Material Regulations and Transport Canada's Transportation of Dangerous Goods Regulations have significantly altered the requirements for transporting radioactive material in Canada. Extensive additional training as well as certification of several hundred Ontario Hydro employees has been necessary to ensure compliance with the additional and revised regulatory requirements. To assist in the training of personnel, an 'active' corporate Ontario Hydro Field Guide for Radioactive Material Transport document has been developed and published. The contents of this Field Guide identify current Ontario Hydro equipment and procedures as well as the updated relevant regulatory requirements within Canada. In addition, to satisfying Ontario Hydro requirements for this type of information over two thousand of these Field Guides have been provided to key emergency response personnel throughout the province of Ontario to assist in their transportation accident response training

  9. Left ventricular assist device exchange: the Toronto General Hospital experience.

    Science.gov (United States)

    Tsubota, Hideki; Ribeiro, Roberto V P; Billia, Filio; Cusimano, Robert J; Yau, Terrence M; Badiwala, Mitesh V; Stansfield, William E; Rao, Vivek

    2017-08-01

    As support times for left ventricular assist devices (LVADs) become longer, several complications requiring device exchange may occur. To our knowledge, this is the first Canadian report regarding implantable LVAD exchange. We retrospectively reviewed the cases of consecutive, unique patients implanted with an LVAD between June 2006 and October 2015 at Toronto General Hospital. In total, 122 patients were impanted with an LVAD during the study period. Eight patients required LVAD exchange, and 1 patient had 2 replacements (9 of 122, 7.3%). There were 7 HeartMate II (HMII), 1 HVAD and 1 DuraHeart pumps exchanged. Two of these exchanges occurred early at the time of initial implant, whereas 7 occurred late (range 8-623 d). Six exchanges were made owing to pump thrombosis. Of the 3 exchanges made for other causes, 1 HMII exchange was owing to a driveline fracture, 1 DuraHeart patient had early inflow obstruction requiring exchange to HMII at the initial implant, and the third had a suspected inflow obstruction with no evidence of thrombosis at the time of the procedure. The mean support time before exchange was 225 days, and time from exchange to transplant, death or ongoing support was 245 days. Three patients were successfully bridged to transplant, and at the time of data collection 2 were supported awaiting transplant. Three patients died after a mean duration of 394.3 days (range 78-673 d) of support postreplacement. Four cases were successfully performed using a subcostal approach. Pump thrombosis is the most common cause for LVAD exchange, which can be performed with acceptable morbidity and mortality. The subcostal approach may be the preferred procedure for an HMII exchange when indicated.

  10. Mismatched racial identities, colourism, and health in Toronto and Vancouver.

    Science.gov (United States)

    Veenstra, Gerry

    2011-10-01

    Using original telephone survey data collected from adult residents of Toronto (n = 685) and Vancouver (n = 814) in 2009, I investigate associations between mental and physical health and variously conceived racial identities. An 'expressed racial identity' is a self-identification with a racial grouping that a person will readily express to others when asked to fit into official racial classifications presented by Census forms, survey researchers, insurance forms, and the like. Distinguishing between Asian, Black, South Asian, and White expressed racial identities, I find that survey respondents expressing Black identity are the most likely to report high blood pressure or hypertension, a risk that is slightly attenuated by socioeconomic status, and that respondents expressing Asian identity are the most likely to report poorer self-rated mental health and self-rated overall health, risks that are not explained by socioeconomic status. I also find that darker-skinned Black respondents are more likely than lighter-skinned Black respondents to report poor health outcomes, indicating that colourism, processes of discrimination which privilege lighter-skinned people of colour over their darker-skinned counterparts, exists and has implications for well-being in Canada as it does in the United States. Finally, 'reflected racial identity' refers to the racial identity that a person believes that others tend to perceive him or her to be. I find that expressed and reflected racial identities differ from one another for large proportions of self-expressed Black and South Asian respondents and relatively few self-expressed White and Asian respondents. I also find that mismatched racial identities correspond with relatively high risks of various poor health outcomes, especially for respondents who consider themselves White but believe that others tend to think they are something else. I conclude by presenting a framework for conceptualizing multifaceted suites of racial

  11. Green power opportunities for Ontario

    International Nuclear Information System (INIS)

    Elwell, C.; Rotenberg, E.; Torrie, R.; Poch, D.; Allen, G.

    2002-02-01

    Green energy is defined as the energy generated from renewable and environmentally benign sources. In this document, the authors demonstrated that Ontario possesses the potential to reduce energy waste on an economic basis while generating sufficient green energy to enable the province to decommission its coal burning power plants. In turn, this would lead to a more sustainable energy economy and a lesser reliance on nuclear generation. It was determined that a three-fold policy would enable the province to achieve this goal. First, there is a need to remove hidden subsidies to polluting forms of generation. The second aspect of this policy is the implementation of a robust Demand Side Management Program, and the third aspect calls for the reform of the price of electricity that includes all costs. In this manner, all forms of generation would compete on an equal footing. The authors identified an alternative to immediate price reform in the form of a legislated Renewable Portfolio Standard. A growing percentage of new renewable electricity in the supply portfolio offered by electricity providers would be required by the Renewable Portfolio Standard. It was suggested that the Ontario government adopt this measure before the opening of the electricity market in May 2002, as strong support for the measure is present. 13 refs

  12. The uranium deposits of Ontario

    International Nuclear Information System (INIS)

    Robertson, J.A.

    1981-01-01

    The principal types of uranium deposits in Ontario are carbonatites and fenites, alkalic volcanic rocks, pegiatites, calc-silicate rocks, pyritic quartz-pebble conglomerates, polymictic conglomerates and some pelitic rocks, and various 'pitchblende' deposits including late Precambrian unconformities, possibly late Precambrian diabase dikes, and other unconformities: carbonates, sandstones, lignites, and semi-pelitic rocks of middle and upper Precambrian age. Only red unzoned pegmatite and the pyritic quartz-pebble conglomerate have supported production. Ontario reasonably assured and estimated resources in the economic and subeconomic categories in 1977 amounted to 553 000 tonnes U, and 1977 production was 4000 tonnes U. Measured, indicated, and inferred resources in the Elliot Lake - Agnew Lake area are at least 400 000 tonnes U. The latter deposits are also a significant thorium resource. Geological features reflecting major changes in physics and chemistry are prime controls on distribution of uranium deposits. Geological province and subprovince boundaries, major faults, higher metamorphic grades, domain boundaries related to quartz monzonite batholiths, alkalic complexes, and the distribution of carbonate rocks are examples of such geological features

  13. The aspect of mobility in the career paths of hotel managers of one hotel chain in Helsinki.

    OpenAIRE

    Pinigina, Nadezda

    2011-01-01

    The changes in the modern environment happen constantly. Individuals and organizations try to cope with the changes. The hotel industry has been showing good economical results globally and in Finland during the recent years, and therefore it is an attractive working environemnt. The purpose of this qualitative research was to understand the role of mobility in the career paths of the hotel managers in Helsinki. The hotel managers of only one company were interviewed, therefore the resul...

  14. Penyusunan Dan Penyelenggaran A La Carte Menu Pada Hotel Sinabung Dan Resort

    OpenAIRE

    Nasution, Rahmawaty

    2011-01-01

    Dalam operasional hotel, hotel memiliki beberapa departemen yang mempunyai peranan yang sangat penting dalam penjualan jasa dan pelayanan, dan salah satunya adalah departemen Food & Beverage. Food & Beverage mempunyai peran yang sangat besar dalam sebuah hotel, karena pendapatan sebuah hotel yang terbesar ada pada Food & Beverage terutama pada restoran. Adapun salah satu nama jenis restoran yang ada di Hotel Sinabung. Hotel Sinabung menyediakan jenis menu antara lain A La Carte Menu. M...

  15. Market segmentation and the changing budget hotel industry in urban South Africa

    OpenAIRE

    Market segmentation and the changing budget hotel industry in urban South Africa

    2013-01-01

    Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism ec...

  16. Consumer emotional response as a predictor of preferences: A case of hotel style design

    OpenAIRE

    Mukhamejanova, Zukhra; Korbo, Kristie L.

    2015-01-01

    Master's thesis in International hotel and tourism management As the hospitality industry grows, so does the number of consumers booking hotels online. These consumers choose hotels based on webpage information such as hotel pictures and other promotional media. Given the importance of visual stimuli displayed on hotel webpages, little research effort has been devoted to the guests’ emotional response to hotel design. The aim of this study is to measure consumer’s emotional responses an...

  17. Exploring sales data during a healthy corner store intervention in Toronto: the Food Retail Environments Shaping Health (FRESH) project

    Science.gov (United States)

    Leia M., Minaker; Meghan, Lynch; Brian E., Cook; Catherine L., Mah

    2017-01-01

    Abstract Introduction: Population health interventions in the retail food environment, such as corner store interventions, aim to influence the kind of cues consumers receive so that they are more often directed toward healthier options. Research that addresses financial aspects of retail interventions, particularly using outcome measures such as store sales that are central to retail decision making, is limited. This study explored store sales over time and across product categories during a healthy corner store intervention in a lowincome neighbourhood in Toronto, Ontario. Methods: Sales data (from August 2014 to April 2015) were aggregated by product category and by day. We used Microsoft Excel pivot tables to summarize and visually present sales data. We conducted t-tests to examine differences in product category sales by “peak” versus “nonpeak” sales days. Results: Overall store sales peaked on the days at the end of each month, aligned with the issuing of social assistance payments. Revenue spikes on peak sales days were driven predominantly by transit pass sales. On peak sales days, mean sales of nonnutritious snacks and cigarettes were marginally higher than on other days of the month. Finally, creative strategies to increase sales of fresh vegetables and fruits seemed to substantially increase revenue from these product categories. Conclusion: Store sales data is an important store-level metric of food environment intervention success. Furthermore, data-driven decision making by retailers can be important for tailoring interventions. Future interventions and research should consider partnerships and additional success metrics for retail food environment interventions in diverse Canadian contexts. PMID:29043761

  18. Exploring sales data during a healthy corner store intervention in Toronto: the Food Retail Environments Shaping Health (FRESH project

    Directory of Open Access Journals (Sweden)

    Leia M. Minaker

    2017-10-01

    Full Text Available Introduction: Population health interventions in the retail food environment, such as corner store interventions, aim to influence the kind of cues consumers receive so that they are more often directed toward healthier options. Research that addresses financial aspects of retail interventions, particularly using outcome measures such as store sales that are central to retail decision making, is limited. This study explored store sales over time and across product categories during a healthy corner store intervention in a lowincome neighbourhood in Toronto, Ontario. Methods: Sales data (from August 2014 to April 2015 were aggregated by product category and by day. We used Microsoft Excel pivot tables to summarize and visually present sales data. We conducted t-tests to examine differences in product category sales by "peak" versus "nonpeak" sales days. Results: Overall store sales peaked on the days at the end of each month, aligned with the issuing of social assistance payments. Revenue spikes on peak sales days were driven predominantly by transit pass sales. On peak sales days, mean sales of nonnutritious snacks and cigarettes were marginally higher than on other days of the month. Finally, creative strategies to increase sales of fresh vegetables and fruits seemed to substantially increase revenue from these product categories. Conclusion: Store sales data is an important store-level metric of food environment intervention success. Furthermore, data-driven decision making by retailers can be important for tailoring interventions. Future interventions and research should consider partnerships and additional success metrics for retail food environment interventions in diverse Canadian contexts.

  19. Context and Cardiovascular Risk Modification in Two Regions of Ontario, Canada: A Photo Elicitation Study

    Directory of Open Access Journals (Sweden)

    Renée Chevrier-Lamoureux

    2009-09-01

    Full Text Available Cardiovascular diseases, which include coronary heart diseases (CHD, remain the leading cause of death in Canada and other industrialized countries. This qualitative study used photo-elicitation, focus groups and in-depth interviews to understand health behaviour change from the perspectives of 38 people who were aware of their high risk for CHD and had received information about cardiovascular risk modification while participating in a larger intervention study. Participants were drawn from two selected regions: Sudbury and District (northern Ontario and the Greater Toronto Area (southern Ontario. Analysis drew on concepts of place and space to capture the complex interplay between geographic location, sociodemographic position, and people‟s efforts to understand and modify their risk for CHD. Three major sites of difference and ambiguity emerged: 1 place and access to health resources; 2 time and food culture; and 3 itineraries or travels through multiple locations. All participants reported difficulties in learning and adhering to new lifestyle patterns, but access to supportive health resources was different in the two regions. Even within regions, subgroups experienced different patterns of constraint and advantage. In each region, “fast” food and traditional foods were entrenched within different temporal and social meanings. Finally, different and shifting strategies for risk modification were required at various points during daily and seasonal travels through neighbourhoods, to workplaces, or on vacation. Thus health education for CHD risk modification should be place-specific and tailored to the needs and resources of specific communities.

  20. Sunpower : how Ontario is jump-starting the solar-energy economy

    International Nuclear Information System (INIS)

    Lorinc, J.

    2008-01-01

    Many families are now taking advantage of Ontario's new standard offers program which was initiated to promote small renewable energy projects using guaranteed rates. The program was designed to show homeowners that solar energy is financially viable. Programs and initiatives such as the West Toronto Initiative for Solar Energy (WISE) have resulted in communities investing in solar equipment and becoming more knowledgeable about renewable energy resources. The standard offer subsidy was designed to get solar power into the marketplace alongside traditional forms of electricity generation. A 1-kw photovoltaic (PV) cell was designed to earn its owner between $400 and $500 per year. The WISE program allowed its members to purchase an entry-level system that cost only $150 per month. The PV system is expected to pay for itself within 5 to 6 years. Although the federal government has invested $36 million in a renewable energy fund, many environmentalists believe that Ontario's emerging solar sector is not growing quickly enough. Countries such as Germany and Japan have seen significant growth in the solar industry over the last 20 years. 14 figs

  1. Seroprevalence of immunoglobulin G antibody to parvovirus B19 in Ontario

    Science.gov (United States)

    Wasfy, Samia; Nishikawa, John; Petric, Martin

    1996-01-01

    The prevalence of antibody to parvovirus B19 was assessed in two populations. In a group of 494 residents from Ontario and the Maritimes, virus-specific immunoglobulin (Ig) M antibody, a marker of acute infection, was found throughout the year but was most prevalent during the late winter and early spring months. The overall prevalence of IgG antibody in this group was 30.3%. In an effort to examine age-specific prevalence in this population, a second group of sera from 210 pediatric patients at The Hospital for Sick Children, Toronto, Ontario and from Red Cross blood donors was tested for the presence of B19-specific IgG, and of these, 31.4% of the samples were positive. This prevalence varied from 3.3% in the under five-year-old age group to 66.7% in the 35- to 45-year-old age group. Eighty per cent of sera from females of this group were seropositive. This study provides insight into the prevalence of parvovirus B19 IgG antibody in the population. PMID:22514456

  2. Analyzing solid waste management practices for the hotel industry

    Directory of Open Access Journals (Sweden)

    S.T. Pham Phu

    2018-01-01

    Full Text Available The current study aims to analyze waste characteristics and management practices of the hotel industry in Hoi An, a tourism city in the center of Vietnam. Solid wastes from 120 hotels were sampled, the face-to-face interviews were conducted, and statistical methods were carried out to analyze the data. The results showed that the mean of waste generation rate of the hotels was 2.28 kg/guest/day and strongly correlated to internal influencing factors such as the capacity, the price of the room, garden, and level of restaurant. The differences in waste generation rate of the hotels were proved to be statistically significant. The higher the scale of hotels, the higher the waste generation rate. Moreover, the waste composition of the hotels was identified by 58.5% for biodegradable waste, 25.8% for recyclables and 15.7% for others. The relative differences in the waste composition of the hotels by climate, the features of hotels, and the types of the guest were explained. Whereby, the higher size of the hotels, the higher percentage of biodegradable and less proportion of recyclable waste. Also, this study revealed that the implementation status of waste management practices of the hoteliers initially reaped quite positive achievements with 76% for sorting, 39% for recycling, 29% for reduction, and 0.8% for composting. The rate of waste management practices was proportional to the scale of the hotel. This study provided information on waste management practice of hotel industry and contributed to the overall assessment of municipal solid waste management practices of Hoi An city.

  3. DAMPAK PENERBITAN PERATURAN WALIKOTA YOGYAKARTA NOMOR 77 TAHUN 2013 TENTANG PENGENDALIAN PEMBANGUNAN HOTEL TERHADAP PERMOHONAN IZIN PEMBANGUNAN HOTEL DI KOTA YOGYAKARTA

    OpenAIRE

    ., BERLIAN

    2015-01-01

    Together with the increasing of tourist who visit in Yogyakarta, the amount of the hotel constructions are increasing too. It is very common to find a hotel in every side of this city. This leads a problem. The hotel construction become uncontrolled in this city. In this situation, the Yogyakarta District Govermentm make a moratorium regulation about a hotel construction with Peraturan walikota Yogyakarta Nomor 77 Tahun 2013 tentang Pengendalian Pembangunan Hotel. This paper will discuss ...

  4. Comparative Analysis Of Customer Relationship Management at Grand Aston Hotel Medan and Polonia Hotel Medan and Its Impact To The Customer Loyalty

    OpenAIRE

    Lubis, Arlina Nurbaity; Absah, Yeni

    2016-01-01

    Tourism business development can increase the competition, particularly in the hotel industries. The existence of new hotels including five star hotels and the trend of budget hotel or pop hotels can increase the competition. One way to survive from the competition is by making a good relationship with the customers. The implementation of customer relationship management (CRM) can be used as business strategy to face the competition. CRM can create customer loyalty because by usin...

  5. Mortality among subjects with chronic obstructive pulmonary disease or asthma at two respiratory disease clinics in Ontario

    Science.gov (United States)

    Finkelstein, Murray M; Chapman, Kenneth R; McIvor, R Andrew; Sears, Malcolm R

    2011-01-01

    BACKGROUND: Chronic obstructive pulmonary disease (COPD) and asthma are common; however, mortality rates among individuals with these diseases are not well studied in North America. OBJECTIVE: To investigate mortality rates and risk factors for premature death among subjects with COPD. METHODS: Subjects were identified from the lung function testing databases of two academic respiratory disease clinics in Hamilton and Toronto, Ontario. Mortality was ascertained by linkage to the Ontario mortality registry between 1992 and 2002, inclusive. Standardized mortality ratios were computed. Poisson regression of standardized mortality ratios and proportional hazards regression were performed to examine the multivariate effect of risk factors on the standardized mortality ratios and mortality hazards. RESULTS: Compared with the Ontario population, all-cause mortality was approximately doubled among subjects with COPD, but was lower than expected among subjects with asthma. The risk of mortality in patients with COPD was related to cigarette smoking, to the presence of comorbid conditons of ischemic heart disease and diabetes, and to Global initiative for chronic Obstructive Lung Disease severity scores. Individuals living closer to traffic sources showed an elevated risk of death compared with those who lived further away from traffic sources. CONCLUSIONS: Mortality rates among subjects diagnosed with COPD were substantially elevated. There were several deaths attributed to asthma among subjects in the present study; however, overall, patients with asthma demonstrated lower mortality rates than the general population. Subjects with COPD need to be managed with attention devoted to both their respiratory disorders and related comorbidities. PMID:22187688

  6. Analisis dan Perbaikan Layanan Hotel Menggunakan Servqual dan Diagram Kartesius (Studi Kasus di Hotel Kombokarno

    Directory of Open Access Journals (Sweden)

    Rindang Rayo Ranas

    2016-06-01

    The purposes of this research is to analyze and suggest a service quality improvement in Kombokarno Hotel. This research used ServQual dimension variables that consist of tangible, reliability, responsiveness, assurance, and empathy as a dimensions of service quality. It used 144 guests of Kombokarno Hotel as a sample for the research. The result of the collected data then be tested based on it’s validation and reliability by using SPSS 16.0 software. The result of data processing shows the validity of each question variable in the questionnaire. Then the data be analyzed using ServQual method to see the Gap between hope and reality. Furthermore it is processed by Kartesius diagram to see what performance that need to be improved. The result of the researched shows that the cleanness of the hotel always in good term, the electronic utilities (lamp, AC, TV, etc, are functioned well, and the hotel’s building ‘good look’ became the most priority to improve the performance of service quality in the hotel.

  7. Importance of staff training in hotel industry Case Study: Hotel Dukagjini

    Directory of Open Access Journals (Sweden)

    MSc. Albana Gazija

    2011-12-01

    Full Text Available In every business, independently of the activity, human resources are the most precious capital. In terms of global competition and rapid change, personnel training are essential. Every manager should be able to attract qualified and capable personnel, in order to use their skills in achieving organizational objectives. In a market economy where uncertainty is rather widespread, obtaining knowledge and information is becoming a source for creating competing advantages. One of the most important aspects in contemporary hotel industry is getting to know the new methods and techniques through training. Staff training is an important part in Human Resource Management, in order to improve employee performance, respectively it helps putting their skills to better use and specialization in their work. Application of an efficient training process has an important impact in increasing employee performance.      The aim of this study is to understand the importance of personnel training in hotel industry. The study includes the theoretical part for staff training, importance and benefits. The empirical part is composed by a qualitative method research of Hotel Dukagjini in Peja. The paper’s results have shown that management has a relatively good understan-ding of the importance of personnel training; the hotel may be in a favorable situation if the employees keep taking continuous training.

  8. Hotel Europe and the Exiled Dream

    Directory of Open Access Journals (Sweden)

    Oana Pughineanu

    2017-07-01

    Full Text Available In this paper I try to highlight the ambiguous voice of the writer Dumitru Țepenag, passing from author to auctor, in his exile through an Europe where characters are as “flags” on the map, moved from time to time, having no destiny or a clear direction. In his almost oneiric way, the writer tries to put together lives balanced between two worlds: on one hand, there is the world where meanings are so worn-out that they cannot convey anything any longer, and, on the other hand, there is the world of abstruse symbols that also fail to make sense. Hotel Europa is this passage where the two worlds collide, opening up a space that resembles the twilight zone. In this Hotel, as in any other, the most legible elements are the labels, the clichés, the points identified on a map (the cities where the characters are wondering: Budapest, Paris, München. Romanians (along with other East European figures are walking through the “good” Western world bearing the clichés that Europe has fabricated about them: disabled beggars, cheaters, pimps, Gypsies. The “conclusions” appear rather quickly: for the writer, who is also a character in the novel, Romania is this “pathetic country full of misbehaving” and “the genius of the Romanian people” lies in “humour and transhumance. We're all nomad comedians.” Only a myth can make sense in this collage. The text becomes a way of surrendering to the impossibility to make a “realistic story” about Hotel Europe and the way people live in it.

  9. Learning to recommend helpful hotel reviews

    OpenAIRE

    O'Mahony, Michael P.; Smyth, Barry

    2009-01-01

    User-generated reviews are a common and valuable source of product information, yet little attention has been paid as to how best to present them to end-users. In this paper, we describe a classification-based recommender system that is designed to recommend the most helpful reviews for a given product. We present a large-scale evaluation of our approach using TripAdvisor hotel reviews, and we show that our approach is capable of suggesting superior reviews compared to a number of alternat...

  10. Verkkokaupan arkkitehtuuri ja toteutus : Case: Mango Hotel

    OpenAIRE

    Ketolainen, Jari

    2010-01-01

    Opinnäytetyön toimeksiantajana toimi tamperelainen hotellialan yritys Mango Hotel. Yrityksellä oli ollut käytössä valmis verkkokaupparatkaisu vaatteiden, tavaroiden ja asusteiden myyntiin, mutta sovellus osoittautui vaikeakäyttöiseksi, huonosti Mango Hotellin tarpeisiin mukautuvaksi ja sitä oli ylläpitäjän hankala päivittää. Opinnäytetyön tarkoituksena oli suunnitella ja toteuttaa aivan uusi verkkokauppasovellus Mango Hotellin käyttöön käyttämättä tai muokkaamatta mitään valmista verkkoka...

  11. Breakfast in a hotel dining room

    Directory of Open Access Journals (Sweden)

    Mary Kennan Herbert

    2009-01-01

    Full Text Available My father and I were the only ones there on a winter Saturday.Yet a full staff of penguins was on duty, webbed shoes muffled on thick but aging carpet, their lined faces and beaks a bit mottled.They brought us the morning newspaper, toast, coffee, orange juice, grapefruit (a beauty nestled on ice in a pewter tureen, an old-fashioned presentation,with a hint of decay.The hotel was closed shortly thereafter, for a decade, then remodeled,reopened with new crystal, dinnerware with postmodern chi...

  12. Multy storey building project: Starlight Hotel

    OpenAIRE

    Vicarregui Guijarro, Pedro

    2016-01-01

    Following our client’s visions, we decided to build a multistory building which is going to fulfil all his requirements. The plot is located in Carl Klitgaards Vej 30, 9400 Nørresundby, next to the famous Limfjord and to the queen’s residence. This makes it suitable for a hotel because it will attract tourists from all over the world. The plot is placed 4 kilometres from the airport, which makes it comfortable for arriving foreign tourists. It is close to the city centre, which ...

  13. MANAJEMEN RISIKO PADA PEMBANGUNAN PENGEMBANGAN HOTEL YANG SEDANG BEROPERASI ( STUDI KASUS PADA PEMBANGUNAN EXTENSION VILLA HOTEL ALILA UBUD

    Directory of Open Access Journals (Sweden)

    I Ketut Yasa Dharmika

    2015-07-01

    Full Text Available Construction of the hotel development is carried out without cessation of the hotel operations have a bigger challenge because of many things such as: accesses to the hotel, material loading area, noise, safety of guests and hotel staff, working time, demonstrations, etc should be well managed in order to minimize the impacts to hotel operation. Risk is the chance of occurrence of adverse events, which is caused by the uncertainty. The research aims to identify, analyze and how the risks can be managed. The method in this research is Descriptive Qualitative Risk Analisis. Respondents determined by Purposive Sampling, from various stakeholders who are competent in this development. The research are identified 47 risks. Eleven risks are unacceptable risk includes  : noise, licensing, planning of MEP works, declining of contractor profit, the rising cost for build a new access roads, land slides, limited parking, hotel access interference,  discomfort of the hotel’s guests and staff, disruption in the project work time and delay of project completion due to interruption by the hotel operations. Nineteen risks are undesirable risk includes: public opinion, decreasing of green open land, insufficient capacity of the existing facilities, difficulties in the hotel's marketing, declining of the hotel room’s selling prices, the declining of satisfaction level of hotel guests, decreasing of hotel’s profits, lack of project scope, nappropriate strategy for supplying material and equipment and lack of competence of the project consultants and contractors, inappropriate standard of job’s handling, lack of quality control, inappropriate  project organizational, improper work methods, limited area for materials loading, decreasing of  cleanliness levels of the hotel, insufficient noise isolation blocks. Ten risks are acceptable risk and seven risks are negligible risk. Major risks are unacceptable and undesirable risk, which are need to be managed

  14. Orientation and Integration of New Employees in an Organization Hotel

    Directory of Open Access Journals (Sweden)

    Daniel Dăneci-Pătrău

    2016-01-01

    The aim of this study is to highlight the role and importance of the integration process,orientation and training of new employees within an organization hotel. To achieve was analyzedprofessional orientation program for new employees in the department reception at Hotel DaliConstanta, offering a guide to best practices be reflected in the behavior of employees to hotelguests in the future.

  15. PERANAN COOK DI EVENT KITCHEN HOTEL HYATT REGENCY BANDUNG

    Directory of Open Access Journals (Sweden)

    Rizky Firdaus

    2016-03-01

      Abstrak - Hotel merupakan salah satu pendukung pariwisata, dimana keberadaanya begitu penting untuk mengakomodir kebutuhan-kebutuhan wisatawan yang berkaitan dengan penginapan, restoran, penyelenggaraan event dan hiburan, sehingga faktor kualitas pelayanan yang diberikan menjadi kunci keberhasilan dari suatu hotel. Penyelenggaraan event di hotel menjadi tren tersendiri dan sangat berpotensi untuk terus dikembangkan, salah satu kualitas pelayanan yang sangat penting yaitu penyediaan hidangan bagi kegiatan event, maka peran cook di event kitchen menjadi aspek yang dapat menentukan baik tidaknya event terlaksana. Hotel Hyatt Regency Bandung sebagai hotel bintang 5 memiliki 6 outlet untuk mendukung pelayanan hidangan bagi event yang diselenggarakan di hotel tersebut. Keenam outlet tersebut yaitu outlet Banquet Kitchen, outlet Taruma Café Kitchen, outlet Regecy Kitchen, outlet Cha Yuen Kitchen, outlet Commissary Kitchen dan outlet Simider Kitchen. Dalam suatu outlet biasanya terdiri dari 6 sampai 7 cook. Dimana mereka memiliki tugas masing-masing, seperti bagian chef de partie yang bertugas untuk menyediakan dan mengawasi pengadaan kebutuhan bahan makanan, dan ada pula bagian commis yang bertugas untuk mengolah bahan makanan menjadi masakan yang dapat disajikan untuk kegiatan event. Peran dari masing-masing bagian begitu penting bagi kelancaran event yang terlaksana, dan kelancaran suatu event yang terlaksana berdampak baik pada image hotel dimata konsumen.   Kata Kunci : Hotel, Even Kitchen, Cook.

  16. ECONOMIC CRISIS IMPACT ON COUNTY ALBA HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    MOISA Claudia Olimpia

    2012-12-01

    Full Text Available The present paper, dominated by the global economic crisis effects is and continues to be a critical time for global tourism industry and for Romanian too. This study tries to play on a particular case, Park Hotel, located in Alba Iulia, the impact of this phenomenon over tourist hotel services.

  17. ECONOMIC CRISIS IMPACT ON COUNTY ALBA HOTEL INDUSTRY

    OpenAIRE

    MOISA Claudia Olimpia

    2012-01-01

    The present paper, dominated by the global economic crisis effects is and continues to be a critical time for global tourism industry and for Romanian too. This study tries to play on a particular case, Park Hotel, located in Alba Iulia, the impact of this phenomenon over tourist hotel services.

  18. IMPROVING THE DISTRIBUTION OF BULGARIAN SEASIDE HOLIDAY HOTELS

    Directory of Open Access Journals (Sweden)

    Stoyan Marinov

    2010-06-01

    Full Text Available This report aims at viewing and analysing the trends and changes in the channels for distribution of tourist products. The specific features of modern hotel management together with the tasks in the process of distribution of hotel products have been presented. Applying.

  19. Elderly Single Room Occupancy (SRO) Hotel Tenants: Still Alone.

    Science.gov (United States)

    Rollinson, Paul A.

    1991-01-01

    Conducted study of single room occupancy (SRO) hotels in Chicago, Illinois and collected data on everyday experiences of 53 elderly tenants. Findings showed that hotel environments offered anything but independence. Residents were trapped in situation that exacerbated isolation and withdrawal from society and were in desperate need of social…

  20. Teaching Case: MiHotel--Applicant Processing System Design Case

    Science.gov (United States)

    Miller, Robert E.; Dunn, Paul

    2018-01-01

    This teaching case describes the functionality of an applicant processing system designed for a fictitious hotel chain. The system detailed in the case includes a webform where applicants complete and submit job applications. The system also includes a desktop application used by hotel managers and Human Resources to track applications and process…

  1. Testing expected and perceived service quality in the hotel industry

    Directory of Open Access Journals (Sweden)

    Vujko Aleksandra

    2015-01-01

    Full Text Available Guest satisfaction is the key to retaining existing and attracting new guests. In order to reach this goal, managers in hotels have become aware of the fact that the quality stay is reflected in the unique experiences of the tourists in particular. Guest satisfaction with hotel services can be tested by various methods. In this study, we used a questionnaire technique, in which respondents were guests of the hotel 'Vojvodina', 'Novi Sad' and 'Park' in Novi Sad, then the guests of the hotel 'Vojvodina' and 'Gold Class' in Zrenjanin, as well as the guests of the hotel 'Brothers Sekulic' in Zlatibor. The respondents were asked to evaluate various aspects of the business environment, employees' attitude towards guests, taste and variety of food and beverages. Data are presented in tables with brief comments. Based on the analysis of dependent and independent variables, we concluded that the physical features of a hotel, as well as the guest-employee relationship, are primarily related to the personal experience. Guests were the least satisfied with the hotel bar. These pieces of information are crucial for the hotel enterprises and contribute to the advancement of business through the adjustment of the product to the needs of the customer.

  2. New Employment Forecasts. Hotel and Catering Industry 1988-1993.

    Science.gov (United States)

    Measurement for Management Decision, Ltd., London (England).

    Econometric forecasting models were used to forecast employment levels in the hotel and catering industry in Great Britain through 1993 under several different forecasting scenarios. The growth in employment in the hotel and catering industry over the next 5 years is likely to be broadly based, both across income levels of domestic consumers,…

  3. Hotel & Food Service Industries. Workforce & Workplace Literacy Series.

    Science.gov (United States)

    BCL Brief, 1992

    1992-01-01

    This brief gives an overview of the topic of workplace literacy for the hotel and food service industries and lists program contacts. The following organizations operate employee basic skills programs for hotel and food service employees, provide technical assistance, or operate grant programs: Essential Skills Resource Center; Language Training…

  4. Management Trainees in the Hotel Industry: What Do Managers Expect?

    Science.gov (United States)

    Baum, Tom

    1991-01-01

    Comparison of a survey of 118 United Kingdom hotel managers (53 percent response) with a similar study of 75 U.S. managers found key differences reflecting the impact of cultures on management expectations. Significant similarities support development of an internationally transferable core curriculum for hotel management. (SK)

  5. Translating Research into Practice: Establishing a Network of Climate Change Practitioners in Ontario, Canada

    Science.gov (United States)

    Milner, G. A.

    2017-12-01

    Climate research and information continues to emerge at a rapid pace from the academic and scientific community. Decisions being made today by planners, engineers and staff across the Province of Ontario rely on science and information to plan and build our systems for the long term. Of course, as scientific information evolves continuously to produce lessons learned and new evidence, on the ground decisions often become entrenched in outdated information and need updating. Given this, bridging the gap between research to policy, and research to practice is of critical importance as the Province of Ontario upgrades its infrastructure, plans for long term growth in population within the Great Lakes Basin, and manages its natural systems and resources responsibly. The Ontario Climate Consortium (OCC) is an interdisciplinary network of academics and practitioners established in 2011 in the province that works to mobilize climate research findings towards building capacity, inspiring climate action, and training end-users with the latest science. The OCC has collaborated with more than 39 organizations throughout Ontario and across Canada, including government agencies at all levels (local, provincial and federal), non-profit organizations and private sector companies. This presentation will describe the foundations of climate action in Ontario, Canada including the landscape of climate adaptation practitioners from both public and private organizations. Furthermore, this presentation will feature lessons learned from the OCC network, including: 1) What comprises effective partnerships to undertake climate change adaptation planning for cities; 2) How to build the foundation for capacity at agencies with limited resources or expertise in the climate change field; and 3) How to successfully mobilize complex climate data for end-users to produce usable tools (through a case study research project). The latter will present findings from a two-year research project

  6. EVALUATION OF COMPETITION CONDITIONS IN THE HOTEL SECTOR IN ISTANBUL

    Directory of Open Access Journals (Sweden)

    Kazım Ozan ÖZER

    2015-04-01

    Full Text Available The various dimensions of the concept of the competitiveness in service sectors have drawn attention of many researchers. Discipline of business concerns firm, sector and the international dimensions of national level competition. This study focus on explaining the competitiveness of Istanbul Hotel Sector by considering the dynamics connected to the sectoral competitiveness of Tourism. For the analysis, different data collection techniques have been used. As for the secondary data, literature review has been done about Michael Porter’s Five Forces Model that is mostly prefered for this kind of researches. For the primary data, senior managers of hotels in Istanbul Hotel Sector were applied to the interviews and formal interviews. As a result of this study it’s seen that Istanbul Hotel Sector has profitability rates that attract new entrants and the competition conditions are available for new entrants to the Istanbul Hotel Sector.

  7. Alcohol consumption and driving intentions amongst hotel patrons.

    Science.gov (United States)

    McLean, S; Wood, L J; Davidson, J; Montgomery, I M; Jones, M E

    1993-01-01

    To examine the extent to which hotel patrons drink in excess of current health recommendations, and to identify risk factors for excessive drinking, hotel patrons were invited to participate in a survey of social drinking, which included a free breath test. Patrons were approached at 15 min. intervals, and 1000 subjects were studied. Amongst this group of hotel patrons interviewed, 1 in 2 had consumed alcohol in excess of the daily limit recommended by the National Health & Medical Research Council. One in 10 intending drivers had a BAC over the legal limit. Excessive drinking and drink driving appear to be prevalent amongst hotel patrons, and hotels should be targets for interventions designed to reduce these problems. For example, the National Guidelines for the Responsible Serving of Alcohol should be more widely practised.

  8. SIMULASI SISTEM KELISTRIKAN KAMAR HOTEL MENGGUNAKAN SMART RELAY

    Directory of Open Access Journals (Sweden)

    I Nyoman Sukarma

    2018-03-01

    Full Text Available Fungsi dari alat key tag atau hotel switch atau key card adalah memutus atau menyambungkan aliran listrik ke dalam suatu area tertentu atau ruang. Key tag memiliki peran penting pada kamar hotel untuk mencegah pemborosan energi pada saat kamar hotel tidak berpenghuni atau belum tersewakan. Untuk itu, penulis merancang simulasi sistem kelistrikan pada kamar hotel yang dikontrol dengan smart relay. Pada simulasi ini digunakan smart relay Zelio Logic buatan Schneider Electric. Pemrograman smart relay ini menggunakan ladder diagram yang disusun menggunakan perangkat lunak ZelioSoft2 dari Schneider Electric. Smart relay menerima sinyal masukan dari sensor, key tag dan sakelar. Sinyal masukan tersebut selanjutnya diproses agar lampu, kotak-kontak, exhaust fan, dan AC (Air Conditioner pada kamar hotel dapat bekerja.

  9. Sharia-compliant hotels in Egypt: Concept and chanllenges

    Directory of Open Access Journals (Sweden)

    Hesham Ezzat Saad

    2014-06-01

    Full Text Available This study was undertaken to provide greater clearness for the meaning of the ShariaCompliant Hotel (SCH and identify the challenges facing the development of this type of hotels in Egypt. To fulfill these objectives, Delphi technique, as a method of refining group opinions, was used. The study used two rounds e-mailed questionnaires. Findings indicated that the most important defining features of SCH were; no alcohol or pork allowed, gender segregation was significant and halal food products are significant. Other important defining features included; Quran and prayer mats in each room, no nightclubs, disco or bars, and signs indicating the direction of Mecca in every room. The main SCH challenges cited by the respondents were deprivation of the insertion in the international or local hotel classifications; competition with other non-Islamic hotels, and need for specific criteria appropriated to the international hotel classifications.

  10. International Alliance of Green Hotels to Reach Sustainable Competitive Advantages

    Directory of Open Access Journals (Sweden)

    Hufei Ge

    2018-02-01

    Full Text Available Under increasing environmental pressure, hotel firms need to improve their ability to access international alliances while maintaining good performance for sustainable development. This paper uses survey data from 784 hotels running at different levels of service in China to test the hypothesis in an integrated analytical model, and the findings show that the impact of international alliances varies with different levels of green hotels. Despite operating in the same sector, hotels running at different levels of service vary their respective tactics to gain sustainable competitive advantage and achieve significantly different results. This study intends to inform hotel managers in obtaining specific performance goals by developing absorptive capacity, and by choosing the most suitable alliance for their level of operation.

  11. ASPECTS OF ROMANIAN MARKETING ENVIRONMENT FOR INTERNATIONAL HOTEL CHAINS

    Directory of Open Access Journals (Sweden)

    Smaranda Adina COSMA

    2015-02-01

    Full Text Available The influence of global processes on economic development is reflected in the intensity of tourist streams and in the development of the hotel companies’ strategy. Because of that, is very important for a hotel and especially for one that belongs to an international chain to analyse the micro and macro environment, to know exactly which are the opportunities and the risks taken into consideration on a specific market. On the Romanian market the hotels that belong to international chains consider that the most important opportunity is the market development potential and the biggest risk is the infrastructure. Also, the own resources are the most important factor that is influencing directly the activity of a hotel belonging to an international chain in Romania. All those criteria are taken into consideration by the hotels in order to develop a long time strategy on the Romanian market.

  12. THE DEGREE OF CONSUMER SATISFACTION WITH HOTEL SERVICES

    Directory of Open Access Journals (Sweden)

    Danka CURAKOVIĆ

    2013-07-01

    Full Text Available The customer focus is one of the principles of quality management in organizations whose decisions, policy and strategy are based on market analysis. The results of the analysis are then used in the introduction of innovation, planning, investment in order to positioning in the market and meeting customer needs. The subject of research is the degree of consumer satisfaction with hotel services in order to determining the extent to which their quality meets customer needs and preferences. For the purposes of this paper there was conducted a research of primary and secondary materials, as well as field research in the July-August 2011. The research was conducted in hotels and B&B hotels in Novi Sad. The principal part of the paper is the analysis and description of results obtained in the study. The research results can be used by hotel managers in order to improve and adapt hotel services to market needs, as well by students.

  13. Sistem Informasi Hotel Modul Front Office Berbasis Web

    Directory of Open Access Journals (Sweden)

    James Kawilarang

    2015-04-01

    Full Text Available Hotel merupakan fasilitas yang sudah menjadi kebutuhan yang sangat penting bagi masyarakat meliputi kebutuhan traveling antar kota dalam urusan bisnis maupun wisata. Teknologi informasi dalam pengolahan informasi sangatlah diperlukan dalam pengolahan data instansi hotel agar data dapat dikelola dengan baik sehingga membantu pengelola dalam melakukan pengambilan keputusan. Berdasarkan kebutuhan yang mendasar dalam pengolahan data manajerial sebuah hotel yang merupakan pusat bisnis pariwisata Bali, maka terciptalah suatu ide untuk membuat sebuah sistem berbasis web dan terintegrasi dengan perangkat Android. Sistem yang berbasis web dan terintergrasi dengan perangkat Android merupakan sebuah solusi yang tepat untuk mengatasi permasalahan kebutuhan pengolahan data manajerial hotel yang berisfat dinamis dimana sistem informasi berbasis web mudah dikelola serta dapat dirancang dengan antarmuka yang fleksibel. Perkembangan teknologi mobile Android yang kini digunakan hampir oleh semua khalayak pengguna handphone juga merupakan sebuah nilai tambah tersendiri terhadap sistem pengolahan data tesebut, sehingga sistem mampu memberikan mobilitas yang lebih terhadap pengguna. Kata kunci : Teknologi, Sistem Informasi, Hotel, Front Office

  14. Meeting Ontario's electricity needs : a critical review of the Ontario Power Authority's supply mix advice report

    International Nuclear Information System (INIS)

    Gibbons, J.; Fracassi, J.

    2006-01-01

    In December, 2005 the Ontario Power Authority (OPA) outlined its proposed blueprint for meeting Ontario's electricity needs to 2025 in the document entitled Supply Mix Advice Report. As a result of the actions taken by the current government, the OPA believes that Ontario will have adequate electricity supplies to meet the province's needs until 2013. However, it stated that Ontario will require an additional 15,000 megawatts of new generation capacity between 2013 and 2025. The OPA also recommends that a significant proportion of this new generation capacity be nuclear. The Ontario Clean Air Alliance undertook a review of the OPA report and identified several discrepancies including an over-estimation of Ontario's rate of electricity load growth from 2005 to 2025; an under-estimation of the potential for electricity productivity improvements to reduce electricity demand and raise living standards; an under-estimation of renewable energy supply potential; an under-estimation of the potential for biomass and natural gas fired combined heat and power plants to meet electricity needs and increase the competitiveness of Ontario's industries; an under-estimation of the economic costs and risks of nuclear power; and a biased recommendation for a 70 million dollar resource acquisition budget against energy efficiency investments that would reduce demand and raise living standards. This report provides the Ontario Clean Air Alliances' analysis of the OPA report and presents it own recommendations for how Ontario can increase its electricity productivity and meet its electricity supply needs until 2025. The report concluded that the Government of Ontario should direct the OPA to develop a long-term strategy to raise the price of electricity up to its full cost without raising the electricity bills of low income consumers or impairing the competitiveness of Ontario's industries. It was suggested that Ontario's electricity productivity should be increased to the same level as

  15. Studi Deskriptif Persepsi Karyawan Hotel Tentang Glass Ceiling Pada Wanita Dalam Pencapaian Jabatan Puncak Manajemen Hotel Di Kota Tanjung Selor

    OpenAIRE

    Merang, Merycona

    2015-01-01

    Penelitian ini dilakukan untuk mengetahui persepsi karyawan hotel tentang glass ceiling pada wanita dalam pencapaian jabatan puncak manajemen hotel di kota Tanjung Selor. Glass ceiling memiliki enam variable yaitu diri sendiri, tingkat pendidikan, lingkungan keluarga, kesehatan, lingkungan sosial, dan lingkungan kerja.Teknik analisa yang digunakan adalah kuantitatif deskriptif, crosstab dan chi square. Hasil penelitian menunjukkan bahwa secara keseluruhan, persepsi karyawan tentang glass ceil...

  16. Hotel "Nagoya Castle", Japón

    Directory of Open Access Journals (Sweden)

    Takenaka Komuten, Co. Ltd.

    1970-04-01

    Full Text Available This hotel has 254 rooms, of which 138 are single and 99 double bed rooms, and 9 rooms have twin beds. There are also 5 suites and 5 bedrooms in the Japanese style. It can accommodate in all 370 persons. Among its special facilities the following are noteworthy. A large dining hall, with room for 3 000 guests, this being the largest banquet hall in central Japan; a beautiful open air pool; a magnificent garden; and a parking site with space for 400 cars.Este hotel consta de 254 habitaciones, de ellas: 138 individuales, 99 dobles con una cama, 9 dobles con dos camas, 5 suites y 3 habitaciones ambientadas al estilo japonés. Tiene capacidad de alojamiento para 370 personas. Entre sus instalaciones especiales figuran: un gran salón de banquetes —para 3.000 comensales—, que es el mayor del Japón central; una bella piscina al aire libre; un magnífico jardín; y un estacionamiento con capacidad para aparcar 400 turismos.

  17. Implementation of Chaid Algorithm: A Hotel Case

    Directory of Open Access Journals (Sweden)

    Celal Hakan Kagnicioglu

    2016-01-01

    Full Text Available Today, companies are planning their own activities depending on efficiency and effectiveness. In order to have plans for the future activities they need historical data coming from outside and inside of the companies. However, this data is in huge amounts to understand easily. Since, this huge amount of data creates complexity in business for many industries like hospitality industry, reliable, accurate and fast access to this data is to be one of the greatest problems. Besides, management of this data is another big problem. In order to analyze this huge amount of data, Data Mining (DM tools, can be used effectively. In this study, after giving brief definition about fundamentals of data mining, Chi Squared Automatic Interaction Detection (CHAID algorithm, one of the mostly used DM tool, will be introduced. By CHAID algorithm, the most used materials in room cleaning process and the relations of these materials based on in a five star hotel data are tried to be determined. At the end of the analysis, it is seen that while some variables have strong relation with the number of rooms cleaned in the hotel, the others have no or weak relation.

  18. Implementation of Chaid Algorithm: A Hotel Case

    Directory of Open Access Journals (Sweden)

    Celal Hakan Kağnicioğlu

    2014-11-01

    Full Text Available Today, companies are planning their own activities depending on efficiency and effectiveness. In order to have plans for the future activities they need historical data coming from outside and inside of the companies. However, this data is in huge amounts to understand easily. Since, this huge amount of data creates complexity in business for many industries like hospitality industry, reliable, accurate and fast access to this data is to be one of the greatest problems. Besides, management of this data is another big problem. In order to analyze this huge amount of data, Data Mining (DM tools, can be used effectively. In this study, after giving brief definition about fundamentals of data mining, Chi Squared Automatic Interaction Detection (CHAID algorithm, one of the mostly used DM tool, will be introduced. By CHAID algorithm, the most used materials in room cleaning process and the relations of these materials based on in a five star hotel data are tried to be determined. At the end of the analysis, it is seen that while some variables have strong relation with the number of rooms cleaned in the hotel, the others have no or weak relation.

  19. The effects of trends in technology on the hotel industry: a case study of Scandic Hotel Simonkenttä and Hilton Hotel Kalastajatorppa

    OpenAIRE

    Tamang, Surya Maya; Bernaldo, Ruth Jane

    2016-01-01

    The hotel industry continues to develop through innovations of technology. Trends in technol-ogy are evident in various forms, such as software and operating systems, high-tech devices and equipment, and social media networks. These can improve a hotel’s competitive ad-vantage and increase customer satisfaction. The objective of this research project was to examine the effects of technological trends in hotels and as perceived by the employees (the technology users) and to find out if ther...

  20. Ontario energy market review and outlook

    International Nuclear Information System (INIS)

    Brett, J.T.

    1997-01-01

    The current status of the natural gas industry and the electric power industry in Ontario, in terms of deregulation, was described. Natural gas utilities will exit the regulated gas market over the next few years and transfer their existing residential and small commercial gas contracts to their unregulated affiliates. Nevertheless, a regulated gas supply option will remain until the regulator is assured that consumer protection issues have been properly addressed, and there is a truly competitive market. Ontario Hydro is a vertically integrated virtual monopoly. It lags behind B.C., Alberta, Quebec and Nova Scotia in terms of deregulation and restructuring, although the MacDonald Commission's recent report recommended sweeping changes to Ontario Hydro's monopoly over the electric power industry. A final response from the Ontario government is still pending. The convergence of the electric power and natural gas industries was also discussed

  1. Revitalizing the nuclear business at Ontario Hydro

    International Nuclear Information System (INIS)

    Talbot, K.

    1994-01-01

    Ontario Hydro, North America's largest electric power utility, with an installed capacity of 34,000 MW, has under gone a major restructuring over the past year to better align itself with a changing electricity market and evolving customer needs. The single largest new business unit within the new Ontario Hydro is Ontario Hydro Nuclear (OHN), responsible for engineering, operation and maintenance of the Corporation's 20 large nuclear units at three generating sites, OHN faces a significant challenge in returning Ontario's nuclear units to the world-leading performance levels they enjoyed in the past, particularly the older Pickering A and Bruce A plants. However, steady progress is being made as evidenced by improving peer reviews and overall capacity and financial performance

  2. THE ONLINE VISIBILITY OF THE ROMANIAN HOTELS. EMPHASIS ON THE HOTELS FROM THE NORTH-EAST REGION OF ROMANIA

    Directory of Open Access Journals (Sweden)

    Andreea MAHA

    2015-09-01

    Full Text Available The purpose of the present research is to analyze the online visibility of Romanian hotel websites and what mistakes are identified once we analyze the hotel content. At the same time we want to provide a complex overview of how Romanian hotels use the Internet for their business. The research method used for creating this article is documentary study and content analysis. We have carried out the content analysis of all hotel websites categorized between 3 to 5 stars in the North-East region of Romania. The main mistakes identified consist in the use of websites just for information purposes, the information are often not up to date which promote hotels that no longer exist, and not allow reservations/payments in real time. Many links and services that apparently exist on the website are inactive.

  3. X-ray safety in Ontario

    International Nuclear Information System (INIS)

    1980-03-01

    In July 1979 the Ontario Advisory Committee on Radiology was formed to develop a comprehensive strategy for x-ray safety in the province. At its hearings the committee recieved submissions from groups representing physicians, dentists, chiropractors, radiological technicians, physiotherapists, podiatrists, and consumers, among others; these briefs are included as appendices to the report. The report surveys the historical background and the current situation in Ontario, and makes recommendations for an organized safety program. (L.L.)

  4. Comments on nuclear reactor safety in Ontario

    International Nuclear Information System (INIS)

    1987-08-01

    The Chalk River Technicians and Technologists Union representing 500 technical employees at the Chalk River Nuclear Laboratories of AECL submit comments on nuclear reactor safety to the Ontario Nuclear Safety Review. Issues identified by the Review Commissioner are addressed from the perspective of both a labour organization and experience in the nuclear R and D field. In general, Local 1568 believes Ontario's CANDU nuclear reactors are not only safe but also essential to the continued economic prosperity of the province

  5. Market prices for solar electricity in Ontario

    International Nuclear Information System (INIS)

    Rowlands, I.H.

    2006-01-01

    The Ontario electricity supply is facing considerable challenges while demand is increasing due to a growing population and increased economic growth needs. In response to these challenges, the government of Ontario established the Ontario Power Authority (OPA) in 2004 to ensure adequate, reliable and secure electricity supply and resources in Ontario. The OPA has also engaged in activities to facilitate the diversification of sources of electricity supply by promoting the use of cleaner energy sources and technologies, including alternative energy sources and renewable energy. The purpose of this paper was to advance discussions regarding the contribution that solar PV can make to Ontario's supply mix. In particular, it determined the value of the electricity that would have been produced by a PV system located in Waterloo, Ontario under the following 4 pricing regimes: (1) the conventional small user tariff system currently in place in Ontario, (2) the time-of-use pricing system that is voluntarily available to those who have smart meters installed in their facilities, (3) the spot market, hourly prices, to which some of Ontario's largest electricity users are exposed, and (4) the recently-proposed rate for standard offer contracts for PV systems. The study showed that a solar PV system that produces 3,000 kWh of electricity over the course of a year would generate different revenue amounts, ranging from the smallest amount of approximately $174.00 to $1,260.00, depending on the pricing regime. The pricing regime that reflects real, time-of-day electricity prices appears to be most advantageous to solar PV systems. It was recommended that additional work is needed regarding the other benefits of solar PV, such as avoided capacity/generation needs, avoided transmission and distribution cost and losses, environmental benefits, and job creation. 3 refs., 4 tabs., 8 figs

  6. Large catchment area recharges Titan's Ontario Lacus

    Science.gov (United States)

    Dhingra, Rajani D.; Barnes, Jason W.; Yanites, Brian J.; Kirk, Randolph L.

    2018-01-01

    We seek to address the question of what processes are at work to fill Ontario Lacus while other, deeper south polar basins remain empty. Our hydrological analysis indicates that Ontario Lacus has a catchment area spanning 5.5% of Titan's surface and a large catchment area to lake surface area ratio. This large catchment area translates into large volumes of liquid making their way to Ontario Lacus after rainfall. The areal extent of the catchment extends to at least southern mid-latitudes (40°S). Mass conservation calculations indicate that runoff alone might completely fill Ontario Lacus within less than half a Titan year (1 Titan year = 29.5 Earth years) assuming no infiltration. Cassini Visual and Infrared Mapping Spectrometer (VIMS) observations of clouds over the southern mid and high-latitudes are consistent with precipitation feeding Ontario's large catchment area. This far-flung rain may be keeping Ontario Lacus filled, making it a liquid hydrocarbon oasis in the relatively dry south polar region.

  7. Urban tourism and the changing structure of the hotel economy in ...

    African Journals Online (AJOL)

    Common trends are observed in terms of the growth in number of new hotels, a churning of hotel stock, expansion in average hotel size, and most importantly a marked quality upgrading of hotel stock. Alongside these common trends, significant variations are observed between the four cities which reflect the different ...

  8. Changing Occupational Profiles in the Hotel Industry: Case Studies in France, Italy and Spain. Synthesis Report.

    Science.gov (United States)

    Gatti, Mario; Grazia Mereu, Maria; Tagliaferro, Claudio

    Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…

  9. STRATEGIC MANAGEMENT OF HOTEL COMPANIES: CASE STUDY OF HOTEL COMPANIES IN VOJVODINA (SERBIA

    Directory of Open Access Journals (Sweden)

    Svetlana VUKOSAV

    2014-12-01

    Full Text Available Contemporary approaches to the management of the company are focused on achieving long-term success of the company in its complex and changing environment. Company as part of the wider environment, must adapt to the changing environment in order to survive, growing and developing. The task of strategic management is to enable the enterprise in the tourism industry to rationally and promptly react to changes in the environment in which it carries out its business and general activity. The aim of this paper is to determine whether and to what extent the process of the strategic management is being implemented in hotels in Vojvodina(that are changed ownership structure and what is their response to the competitive pressures and opportunities, and demands and needs of consumers Strategic positioning in order to achieve sustainable competitive advantage through product differentiation and segmentation of demand is imperative for success of hotel companies in Vojvodina.

  10. Budgeting practices: a study on Brazilian hotel companies

    Directory of Open Access Journals (Sweden)

    Paula de Souza

    2015-12-01

    Full Text Available This study aims to explore the budgeting practices in the hotel companies of Brazil’s main tourist centers. The justification is oriented by the number of foreign tourists received by the top ten Brazilian tourist destinations, which reaches 95% of the country. Another motivation is the lack of research on hotel companies in developing countries, and it should also be considered that Brazil will host the World Cup in 2014 and the Olympic Games in 2016, which requires a suitable hotel structure to receive a large number of athletes and tourists. Thus, in order to achieve the purpose of this study, surveys were sent to the hotels associated with the Brazilian Association of the Hotel Industry (ABIH, with replies by 40 hotel companies. Descriptive statistics were applied to the results, in order to improve the basis for discussions. The results indicate that most of the hotels adopt corporate budgeting with bottom-up as main budgeting process. Research shows that budgets are developed, more frequently, using the results from previous years and economic indicators. In the performance evaluation, the comparative analysis, the analysis of the causes of deviations and adequacy measures are often applied. The analysis of variance is primarily directed at controlling costs/expenses, identifying potential problems and providing feedback for the next period.

  11. Perceived workplace mistreatment: Case of Latina hotel housekeepers.

    Science.gov (United States)

    Hsieh, Yu-Chin Jerrie; Sönmez, Sevil; Apostolopoulos, Yorghos; Lemke, Michael Kenneth

    2017-01-01

    Latina hotel housekeepers' social class, gender, race/ethnicity, nationality, and United States immigration status render them particularly vulnerable to workplace mistreatment. We sought to reveal the array of policy- and interpersonal-related mistreatment experienced by Latina hotel housekeepers in the southeastern United States employed at 75 local hotels which included 4-star, 3-star, 2-star, and 1-star properties. This ethnographic study involved 27 in-depth interviews with Latina hotel housekeepers. Using semi-structured in-depth interview guides, participants were interviewed until collected data reached saturation. Data were coded to explore themes and relationships for the housekeepers' work environments, and thick descriptions of these environments were developed. Participants ranged in work experience from 1 to 15 years, with all but one unable to reach full-time status, and were paid between $7.25 and $8.00 per hour. Policy-related phenomena, such as low pay, lack of paid sick leave or overtime, and absence of appropriate cleaning tools or protective equipment were all perceived as forms of mistreatment by Latina hotel housekeepers. Interpersonal mistreatment in the form of supervisor favoritism, unfair work assignments, biased allocation of cleaning supplies, disrespect, and verbal abuse due to ethnicity was also perceived. Latina hotel housekeepers endure mistreatment that impacts their psychosocial and physical occupational health. We provide recommendations to minimize workplace mistreatment and improve well-being of Latina hotel housekeepers.

  12. Eesti Vabariigi Presidendi Toomas Hendrik Ilvese kõned Toronto eestlastele / Toomas Hendrik Ilves ; foto: Vaado Sarapuu

    Index Scriptorium Estoniae

    Ilves, Toomas Hendrik, 1953-

    2008-01-01

    Vabariigi Presidendi kõned Toronto Eesti Majas pidulikul õhtusöögil 27. mail 2008 ja Toronto Eesti koolis lõputunnistuste kätteandmisel 26. mail 2008. Vabariigi President töövisiidil Kanadas 26.-30.05.2008

  13. Strategic planning for hotel operations: The Ritz-Carlton Hotel Company (Part II).

    Science.gov (United States)

    Shriver, S J

    1993-01-01

    The Ritz-Carlton Hotel Company won the Malcolm Baldrige National Quality Award in 1992. One key to its success is its strategic planning process. In this second part of a two-part article, Stephen Shriver concludes his review of the Ritz-Carlton's approach to strategic planning. Shriver begins by outlining some key steps in plan development and goes on to describe how the Ritz-Carlton disseminates, implements, and evaluates the plan.

  14. Strategic planning for hotel operations: The Ritz-Carlton Hotel Company (Part I).

    Science.gov (United States)

    Shriver, S J

    1993-01-01

    The Ritz-Carlton Hotel Company won the Malcolm Baldridge National Quality Award in 1992. One key to its success is its strategic planning process. This two-part article reviews the Ritz-Carlton's approach to strategic planning. In particular, it describes (1) the role of senior leadership in the planning process and (2) the specific activities that are associated with plan development and implementation.

  15. Hotell "Telegraaf" Tallinnas Vene tänaval = Hotel Telegraaf on Vene Street, Tallinn / Mihkel Karu

    Index Scriptorium Estoniae

    Karu, Mihkel, 1983-

    2007-01-01

    Endise Kommertspanga (ehitatud 1874. a. arhitekt P. Schreiberi projekti järgi N. Thamme juhtimisel) ja hilisema Tallinna Telegraafi hoonesse Vene t. 9 rajatud hotell. Arhitekt: Martin Aunin. Projekteerija: EA Reng AS. Konstruktor: Riho Märtson. Sisekujundajad: Külli Salum, Riina Harik. Projekt: 2004, valmis: 2007. I ja III korruse plaan, 2 värv. välisvaadet, 4 sisevaadet

  16. Pengaruh Program Green Hotel Terhadap Minat Beli Konsumen Di Hotel Di Indonesia

    OpenAIRE

    Sugianto, Evelyn; Kurniawan, Christabel Josephine

    2017-01-01

    Penelitian ini dilakukan untuk mengetahui seberapa besar pengaruh program green atau ramah lingkungan yang diterapkan oleh hotel di Indonesia terhadap minat menginap konsumen. Program green yang diteliti dalam penelitian ini adalah reduce consumption, green product and services, recyclables dan energy-saving. Teknik analisis data yangdigunakan dalam penelitian kuantitatif ini adalah Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa program reduce consumption dan energy-saving ber...

  17. How Business and Marketing Ethics Can Affect Hotel Brand Image, Case: Chinese Hotel Chain

    OpenAIRE

    Guo, Xinxin

    2013-01-01

    Ethical business and marketing is the new model, and the thesis tries to explore how ethical issues impact Chinese hotel brand image. Moreover, by the combination of corporate social responsibility and customers’ value, to carry out the social values-driven marketing, the company can fully take on its social responsibility and business ethics throughout the marketing process, realizing the win-win of social benefits and company benefits. Thereby, these pave a way for ethics and brand image, a...

  18. Improving the effectiveness of staff training in a hotel : case study: Hotel X

    OpenAIRE

    Uyen, Do Tran Hanh

    2013-01-01

    Operating in an ever-changing and highly competitive environment, it is a must for the organizations in the hospitality industry to constantly provide adequate training for their staff. Training plays a key role in ensuring that the staff is equipped with skills and knowledge required to deliver good customer services. For that reason, this paper is designed in an attempt to help the Case Company, a five-star hotel located in Vietnam, enhance the effectiveness of its training activities ...

  19. Social value of online information in the hotel industry

    Directory of Open Access Journals (Sweden)

    Moraru Remus Christian

    2017-07-01

    Full Text Available Studies show that public information can create social value, which reflects on the purpose of this paper in identifying information on the online environment of the hotel industry which can directly or indirectly create social value and ultimately a competitive edge. Privately owned, small and mid-sized hotels in Romania find themselves in competitive online environment and, as such, many of them cannot compete or don’t possess the know-how to compete within the online environment. With identifying the information shared on the hotels online environment and the capability of the information in creating social value, hotels can reevaluate their online strategies. The immediate objective of this paper is to analyze the websites of a sample of 99 small and mid-sized hotels in Romania and to identify critical information that can directly or indirectly create social value. Part of the objective is to draw a conclusion of the main differences on the information shared on the hotels website, which in terms will show where small and mid-sized hotels can improve their online content strategy with socially valuable information. Key findings reflect that Romanian hotels have a clear pattern across the country when it come to their online environment. However, there are serious deficiencies that can influence both economical results and the possibility of creating socially valuable information online. This work increases our understanding of the information shared on the hotels websites in Romania and comes with suggestions that hoteliers can apply in the future to increase the competitiveness and the social value of their online environment.

  20. The Development of Boutique Hotels in Brașov City

    Directory of Open Access Journals (Sweden)

    Codruța Adina Băltescu

    2016-01-01

    Full Text Available Boutique hotels are hotel businesses dedicated to addressing a well-defined segment ofcustomers. The development of the concept is an ongoing process, these accommodation units arealready well known on the hotel market, thus reflecting their attraction among the guests. Thepaper highlights the main features of the boutique hotels, the specificity of the offer and analyzesthe major global hotel groups in order to highlight their concerns in the direction of developingtheir own chains of boutique hotels. Aiming to identify the development of this hotel concept in ourcountry, the paper also analyzes the units that fall into this category of establishments whichoperate in Brasov city.

  1. SAFETY AND SECURITY MEASURES ADOPTED BY THE HOTELS AND THEIR IMPACT ON CUSTOMER RELATIONSHIP MANAGEMENT

    OpenAIRE

    Abhishek Chauhan; Ankit Shukla; Pradeep Negi

    2018-01-01

    Hotel can be defined as “Home away from home” for the guests who come to the hotel as they receive homely environment and services in the hotel. The guests who come to the hotels come with an understanding that they and their belongings would be safe and secured in the hotel during their occupancy in the hotel. The safety and security aspects play a very vital role in hospitality industry as this industry is dependent largely on the customer relationship with the hotel. If the guest encounter...

  2. The world’s biggest hotel companies. Old trends and new tendencies

    Directory of Open Access Journals (Sweden)

    Kowalczyk Andrzej

    2015-12-01

    Full Text Available Many hotels are owned by a few dozen so-called hotel chains or hotel systems. The rapid growth of big hotel companies can be regarded as proof of the entrance of hotel systems into the globalisation phase. Since 2006, companies from the People’s Republic of China (PRC have been among the world’s top hotel systems. This year can be considered as the symbolic beginning of a new stage in the history of the largest hotel systems. This paper shows two main trends. On the one hand, the processes that could be observed in the market of the major global hotel systems from the 1990s are still discernible (for example, the position of the so-called hotel megasystems. On the other hand, new trends have come to the fore in recent years, notably the emergence of systems from the People’s Republic of China among the world’s largest hotel systems.

  3. Introducing Physician Assistants to Ontario

    Directory of Open Access Journals (Sweden)

    Meredith Vanstone

    2014-02-01

    Full Text Available In 2006, the Ontario Ministry of Health and Long-Term Care (MOHLTC introduced Physician Assistants (PAs through the announcement of demonstration projects, education and training programs, and subsequent funding. PAs are directly supervised by physicians and act as physician extenders by performing acts as delegated to them by their supervising physicians. PAs were proposed as a potential solution to help improve access to health care and reduce wait times throughout the province. Prior to the 2006 Ministry announcement, there was little public discussion regarding the acceptance of the PA role or its sustainability. Opposition from nursing and other groups emerged in response to the 2006 announcement and flared again when stakeholder comments were solicited in 2012 as part of the PA application for status as regulated health professionals. As a health reform, the introduction of PAs has neither succeeded nor failed. In 2013, the majority of PA funding continues to be provided by the MOHLTC, and it is unknown whether the PA role will be sustainable when the MOHTLC withdraws salary funding and health system employers must decide whether or not to continue employing PAs at their own expense.

  4. Ontario Hydro annual report, 1988

    International Nuclear Information System (INIS)

    1989-04-01

    Ontario continues a strong growth in electricity consumption; over the past five years consumption has risen an average of 5 percent a year. In 1988 consumption rose by 6.5 percent to 133.1 billion kilowatt-hours. Peak demand was 23 million kilowatts. The top priority for the 1990s will be improving the energy efficiency of customers and the operating efficiency of the Corporation, with a target saving of 4500 megawatts through demand management and energy efficiency by the year 2000. A new environmental division has been formed, as well as a division for non-utility generation. Safety is of particular importance to the Nuclear Generating Division; in all nuclear operations, after 143 million hours worked from 1955 to 1988, there has never been a work-related fatality or a detectable injury due to radiation. The average radiation dose per worker continues to decline and is now under 10 percent of the legal dose limit. Retubing of Pickering Nuclear Generating Station unit 2 has been completed. Retubing of unit 1 is under way, and work on units 3 and 4 has been approved. Construction continues on the Darlington Nuclear Generating Station, where the first unit is expected to go into service in 1989. The Darlington Tritium Removal Facility was completed

  5. Operating Guangzhou Hotel Industry with Service Concept of Cantonese Food

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    @@ As the completion of New Baiyun International Airport and Pazhou International Conference Center and the fast development of exhibition industry, the commerce and trade position of Guangzhou (the historical and cultural international city) is growing with each passing day. With the Cantonese food service concept and guest receiving methods of "Culture, Trend,Friendly and Hospitality", Guangzhou hotel industry has won the satisfaction from domestic and foreign businessmen and tourists. With the cultural tinge of and trend of Lingnan, Guangzhou hotels have become the display window to foreign guests. Guangzhou hotels treat all the guests very well during the spring and autumn China Export Commodities Fairs.

  6. Model of competitive mini-hotel project life cycle

    OpenAIRE

    Левыкин, Виктор Макарович; Дэвон, Валерия Викторовна

    2014-01-01

    Having examined the situation in the hotel market of the city of Kharkov (Ukraine), it was found that one of the major shortcomings in the activities of mini-hotels is mediocre attitude towards customers, lack of proper attention and poor services. In this regard, there is the need to create a mini-hotel, the most important mission of which would be a genuine concern for guests and their comfort, as well as providing unique services of the highest class.For the success of this mission, it is ...

  7. Corporate Diversification and Firm Performance: Evidence from Asian Hotel Industry

    Directory of Open Access Journals (Sweden)

    Ooi Chai-Aun

    2014-01-01

    Full Text Available The unstable environment of hotel industry which is driven by the fluctuation of tourism demand has motivated this study to look into the best diversification strategy for firm performance betterment. 42 hotel firms are investigated across 4 Asian economies, from year 2001 to 2012. Our results suggest that unrelated industrial diversification is the only alternative to improve hotel firm performance. Unrelated international diversification instead has a significant negative effect towards firm performance. Our results further show that board of directors implies a significant link to the relationship between diversification and firm performance, only in a crisis period.

  8. The Effects of Customer Voice on Hotel Performance

    DEFF Research Database (Denmark)

    Assaf, A. George; Josiassen, Alexander; Cvelbar, Ljubica Knežević

    2015-01-01

    This paper investigates the effects of two critical customer voice variables on hotel performance. Specifically, the research provides a customer equity model in which the influences of both customer satisfaction and complaints are considered. The impact of the customer voice variables on hotel...... performance is investigated while considering the potential for moderating effects by hotel size and star rating. We use a more robust approach to measure firm performance than is traditionally used in satisfaction-performance studies. Finally the paper reports on the results of these investigations...

  9. HOTEL GUEST’S PRIVACY PROTECTION IN TOURISM BUSINESS LAW

    OpenAIRE

    Oliver Radolovic

    2010-01-01

    In the tourism business law, especially in the hotel-keeper’s contract (direct, agency, allotment), the hotel-keeper assumes certain obligations to the guests, among which, in the last twenty years, the protection of the guest’s privacy is particularly emphasized. The subject of the paper is hotel guest’s privacy protection in the Croatian and comparative tourism business law. The paper is structured in a way that it analyzes, through the laws of Croatia, France, Italy, Germany, UK and USA, t...

  10. Impacto del turismo infantil en Ibi. El hotel del Juguete.

    OpenAIRE

    ALAYA MELIÁ, MAR

    2017-01-01

    Nowadays, many businesses of the tourism sector have been forced to create theme hotels, due to the growing accommodation offer. This strategy started on the 80s with the establishment of the boutique hotels and has been developed up to now, where we can find several hotels related to almost all topics of the world, focused on all kind of markets and customers. Ibi could be one example of this strategy, because the whole town is destined to children?s entertainment and convenience. In Ibi,...

  11. Hotel industry in Azerbaijan: problems perspectives of entrepreneurship development

    Directory of Open Access Journals (Sweden)

    Gasanov Arzu Nadzhaf

    2014-04-01

    Full Text Available The article considers the essence of the entrepreneurship activity and the characteristic features of a businessman. The definition of the entrepreneurship according to the Azerbaijan legislation is given. Then, the tourism, peculiarities and legislation base of business in tourism industry and hotel economy characterized, the main data of the activities of replacement enterprises in the country, the level of quality of hotel service and analyzed, the main problems are listed and the conclusion about the state of the business in the sphere of hotel industry is made.

  12. The Assessment of Hotel Services in Poiana Brasov Resort

    Directory of Open Access Journals (Sweden)

    Baltescu C.A.

    2014-12-01

    Full Text Available The choice of a holiday destination is determined by the features of the existing accommodation offer. The quality of hotel services provided influence the attracted customer segment, the satisfaction degree of consumption, the loyalty degree for the accommodation unit and destination, and also the economic-financial performance of the company. This article analyzes the opinions of tourists staying in Poiana Braşov resort regarding their consumption experience in one of the most representative hotels of the resort. The results obtained show customers’ expectations, satisfaction degree after consumption and future ways for adapting and improving hotel services.

  13. Analyzing solid waste management practices for the hotel industry

    OpenAIRE

    S.T. Pham Phu; M.G. Hoang; T. Fujiwara

    2018-01-01

    The current study aims to analyze waste characteristics and management practices of the hotel industry in Hoi An, a tourism city in the center of Vietnam. Solid wastes from 120 hotels were sampled, the face-to-face interviews were conducted, and statistical methods were carried out to analyze the data. The results showed that the mean of waste generation rate of the hotels was 2.28 kg/guest/day and strongly correlated to internal influencing factors such as the capacity, the price of the room...

  14. ABSENTEEISM AT WORK IN HOTEL EMPLOYEES

    Directory of Open Access Journals (Sweden)

    Jordi Tous-Pallarès Pallarès

    2014-01-01

    Full Text Available Registered absenteeism has a psychosocial basis in which there are problems between the individual, the job and the quality of service requirements of the company. This paper analyzes the research studies that evaluate absentee behavior in the hotel and catering industry. The studies consulted usually use registered temporary sick leave (TSL as an indicator of employee absentee behavior. The results show that the impact of absenteeism can be minimized using different strategies: improving the processes of recruitment, selection and training of employees as much as possible and assessing individual differences and their contextual variables that are related to a better quality of service. The information obtained describes a situation similar to the one prior to the economic crisis

  15. Structure-borne noise at hotels

    Science.gov (United States)

    Wilson, George Paul; Jue, Deborah A.

    2002-11-01

    Hotels present a challenging environment for building designers to provide suitable noise and vibration isolation between very incompatible uses. While many are familiar with ways to reduce traditional sources of airborne noise and vibration, structure-borne noise and vibration are often overlooked, often with costly repercussions. Structure-borne noise can be very difficult to pinpoint, and troubleshooting the sources of the vibration can be a tedious process. Therefore, the best approach is to avoid the problem altogether during design, with attention to the building construction, potential vibration sources, building uses and equipment locations. In this paper, the relationship between structure-borne vibration and noise are reviewed, typical vibration sources discussed (e.g., aerobic rooms, laundry rooms, mechanical equipment/building services, and subway rail transit), and key details and design guidance to minimize structure-borne noise provided.

  16. Environmental Strategies in Hotel Business Administration

    Directory of Open Access Journals (Sweden)

    Mirela STEFANICA

    2017-04-01

    Full Text Available The problem of the environment is a strategic challenge in the era we are living in. In this sense, more and more managers from various areas of activity, the tourism industry included, have become increasingly concerned of promoting better environmental practices. If these practices were based on the 3R’s principle, later on they developed amounting to the implementation of much more complex systems and strategies to support the solving of environmental problems. The paper highlights the main environmental strategies implemented in the hotels of Romania and Italy, presented in a comparative analysis. The study provides an image of the current situation in two regions of Romania and Italy, thus showing the efforts made by managers to ameliorate the impact of the activities carried out on the environment.

  17. Role of parking in the hotel supply chain management

    Directory of Open Access Journals (Sweden)

    Robert Maršanić

    2015-12-01

    Full Text Available Background: Supply chain management in tourism has only recently become the topic of the scientific research. The hotel product as a tourist product presents a specific mix of services and products The focus of this study has been placed on the hotel company, that, in order to create such a product, builds its own network of partners (companies, co-workers, to bring together and coordinate activities intended to result in the desired features of the hotel product. This study was evaluated as a scientifically relevant because until now the position of parking services in the hotel product has not been analyzed from the perspective of the hotel efforts and abilities to provide parking places for their guests by analyzing to which extent a good and available parking space really affects the quality of the hotel product. The aim of the study was to define the framework in which the supply chain management acts with reference to the parking service and stakeholders in the network. Methods: The method of interviewing hotel managers was used to obtain necessary data. Through the simple numerical calculations including the number of parking spaces and the capacity of the hotel accommodation we tried to identify the interrelationship, i.e. the degree of alignment of the respective sizes. Results: It turned out that towns of Rijeka and Opatija are faced with a shortage of parking spaces, especially during the tourist season. The trend of providing parking services for guests in hotel-owned garages or car parks is typical for the everyday hotel operation and the shortage of such an option, is resolved through the lease of a certain number of parking spaces in public garages and car parks. These parking spaces are away from the hotel, the guests' dissatisfaction is a normal consequence of such a decision and it is mitigated through the commercial measures. Hotel management considers a provided parking space an important element of the hotel product quality

  18. Implications of the Ontario government's white paper and competition strategies for Ontario's municipal electric utilities

    International Nuclear Information System (INIS)

    Wills, D.L.

    1998-01-01

    The strategies that Municipal Electric Utilities (MEU) should follow to deal with competition were discussed. North Bay Hydro is the 34th largest MEU out of 300 in Ontario but it serves only 23,000 out of 4 million electrical customers in Ontario. Therefore, the main strategy for municipal utilities to ensure their future would be to become part of an alliance and association like the MEA and the SAC - the Strategic Alliance for Competition and Customer Choice. Strong criticism was voiced regarding the contents of the recent Ontario Government White Paper for being vague with regard to electrical distribution and the role of MEUs in Ontario. It was suggested that it is vitally important that MEUs ally themselves with other stakeholders, to resist an Ontario Hydro monopoly, to make sure that prices stay low, to avoid excessive debt and bureaucratic inefficiency, be innovative, and consumer oriented and be prepared to anticipate events and conditions. 3 figs

  19. Measuring Service Quality Dimensions: An Empirical Analysis of Thai Hotel Industry

    OpenAIRE

    Dr. Sakun Boon-itt; Dr. Nopadol Rompho

    2012-01-01

    The aim of this study is to focus on hotel service quality based on the application of 29 characteristic indicators from the SERVQUAL model by comparing two hotel types, namely the boutique and the business hotel, in Thailand and to understand the expectation, perception and gaps between expectation and perception regarding hotel service quality. The study applied a self-administered questionnaire to measure the expectation and perception of service quality characteristics of hotels in Thaila...

  20. Classification of Customer Satisfaction Attributes: An Application of Online Hotel Review Analysis

    OpenAIRE

    Dong , Jian; Li , Hongxiu; Zhang , Xianfeng

    2014-01-01

    Part 3: Digital Business; International audience; With the wide penetration of Internet, online hotel reviews have become popular among travellers. Online hotel reviews also reflect customer satisfaction with hotel services. In this study we use online hotel reviews to classify the attributes of customer satisfaction with hotel services. The empirical data was collected via Daodao.com, the Chinese affiliated brand of online travel opinion website tripadvisor.com. Based on text mining and cont...