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Sample records for hotel tempe arizona

  1. Solar energy system performance evaluation: Seasonal report for Elcam Tempe Arizona State University, Tempe, Arizona

    Science.gov (United States)

    1980-01-01

    The solar system, Elcam-Tempe, was designed by Elcam Incorporated, Santa Barbara, California, to supply commercial domestic hot water heating systems to the Agriculture Department residence at Arizona State University. The building is a single story residence located at the agriculture experiment farm of the Arizona State University. The energy system's four modes of operation are described. Electrical energy savings at the site was a net of 5.54 million Btu after the 0.17 million Btu of operating energy required to operate collector loop circulating pump were subtracted. The energy savings due to solar was less than the system's potential. On an average, twice as much hot water could have been used with significant solar energy contribution. The system corrosion and deposits caused by using dissimilar metals in the collector loop was the only problem noted with the Elcam-Tempe system.

  2. Factors Influencing Water Consumption in Multifamily Housing in Tempe Arizona

    Science.gov (United States)

    Wentz, E. A.

    2012-12-01

    Central to the "Smart Growth" movement is that compact development reduces vehicle miles traveled, carbon emissions, and water use. Empirical efforts to evaluate compact development have examined residential densities, but have not distinguished decreasing lot sizes from multifamily apartments as mechanisms for compact development. Efforts to link design features to water use have emphasized single-family at the expense of multifamily housing. This study isolates the determinants of water use in large (>50) unit apartment complexes in the city of Tempe, Arizona. In July 2007, per-bedroom water use increased with pool area, dishwashers, in-unit laundry facilities, and irrigated landscaping. We explain nearly 50% of the variation in water use with these variables. These results inform public policy for reducing water use in multifamily housing structures, suggesting strategies to construct and market "green" apartment units.

  3. Impact of shade on outdoor thermal comfort—a seasonal field study in Tempe, Arizona

    Science.gov (United States)

    Middel, Ariane; Selover, Nancy; Hagen, Björn; Chhetri, Nalini

    2016-12-01

    Shade plays an important role in designing pedestrian-friendly outdoor spaces in hot desert cities. This study investigates the impact of photovoltaic canopy shade and tree shade on thermal comfort through meteorological observations and field surveys at a pedestrian mall on Arizona State University's Tempe campus. During the course of 1 year, on selected clear calm days representative of each season, we conducted hourly meteorological transects from 7:00 a.m. to 6:00 p.m. and surveyed 1284 people about their thermal perception, comfort, and preferences. Shade lowered thermal sensation votes by approximately 1 point on a semantic differential 9-point scale, increasing thermal comfort in all seasons except winter. Shade type (tree or solar canopy) did not significantly impact perceived comfort, suggesting that artificial and natural shades are equally efficient in hot dry climates. Globe temperature explained 51 % of the variance in thermal sensation votes and was the only statistically significant meteorological predictor. Important non-meteorological factors included adaptation, thermal comfort vote, thermal preference, gender, season, and time of day. A regression of subjective thermal sensation on physiological equivalent temperature yielded a neutral temperature of 28.6 °C. The acceptable comfort range was 19.1 °C-38.1 °C with a preferred temperature of 20.8 °C. Respondents exposed to above neutral temperature felt more comfortable if they had been in air-conditioning 5 min prior to the survey, indicating a lagged response to outdoor conditions. Our study highlights the importance of active solar access management in hot urban areas to reduce thermal stress.

  4. Impact of shade on outdoor thermal comfort-a seasonal field study in Tempe, Arizona.

    Science.gov (United States)

    Middel, Ariane; Selover, Nancy; Hagen, Björn; Chhetri, Nalini

    2016-12-01

    Shade plays an important role in designing pedestrian-friendly outdoor spaces in hot desert cities. This study investigates the impact of photovoltaic canopy shade and tree shade on thermal comfort through meteorological observations and field surveys at a pedestrian mall on Arizona State University's Tempe campus. During the course of 1 year, on selected clear calm days representative of each season, we conducted hourly meteorological transects from 7:00 a.m. to 6:00 p.m. and surveyed 1284 people about their thermal perception, comfort, and preferences. Shade lowered thermal sensation votes by approximately 1 point on a semantic differential 9-point scale, increasing thermal comfort in all seasons except winter. Shade type (tree or solar canopy) did not significantly impact perceived comfort, suggesting that artificial and natural shades are equally efficient in hot dry climates. Globe temperature explained 51 % of the variance in thermal sensation votes and was the only statistically significant meteorological predictor. Important non-meteorological factors included adaptation, thermal comfort vote, thermal preference, gender, season, and time of day. A regression of subjective thermal sensation on physiological equivalent temperature yielded a neutral temperature of 28.6 °C. The acceptable comfort range was 19.1 °C-38.1 °C with a preferred temperature of 20.8 °C. Respondents exposed to above neutral temperature felt more comfortable if they had been in air-conditioning 5 min prior to the survey, indicating a lagged response to outdoor conditions. Our study highlights the importance of active solar access management in hot urban areas to reduce thermal stress.

  5. Discharge, water quality, and native fish abundance in the Virgin River, Utah, Nevada, and Arizona, in support of Pah Tempe Springs discharge remediation efforts

    Science.gov (United States)

    Miller, Matthew P.; Lambert, Patrick M.; Hardy, Thomas B.

    2014-01-01

    Pah Tempe Springs discharge hot, saline, low dissolved-oxygen water to the Virgin River in southwestern Utah, which is transported downstream to Lake Mead and the Colorado River. The dissolved salts in the Virgin River negatively influence the suitability of this water for downstream agricultural, municipal, and industrial use. Therefore, various remediation scenarios to remove the salt load discharged from Pah Tempe Springs to the Virgin River are being considered. One concern about this load removal is the potential to impact the ecology of the Virgin River. Specifically, information is needed regarding possible impacts of Pah Tempe Springs remediation scenarios on the abundance, distribution, and survival of native fish in the Virgin River. Future efforts that aim to quantitatively assess how various remediation scenarios to reduce the load of dissolved salts from Pah Tempe Springs into the Virgin River may influence the abundance, distribution, and survival of native fish will require data on discharge, water quality, and native fish abundance. This report contains organized accessible discharge, water quality, and native fish abundance data sets from the Virgin River, documents the compilation of these data, and discusses approaches for quantifying relations between abiotic physical and chemical conditions, and fish abundance.

  6. Usaha Pemasaran Produsen Tempe

    Directory of Open Access Journals (Sweden)

    R. Nana Kusdiana

    2013-05-01

    Full Text Available Tempe is a food made from the fermentation of soybeans or some other materials using somekind of fungus Rhizopus, such as Rhizopus oligosporus, Rh. oryzae, Rh. stolonifer or also known as bread mold, or Rh. arrhizus. Fermentation preparations are commonly known as "yeast tempe". Tempe has been known since ancient times, particularly in Java as supplement staple food which is high protein and low cholesterol. Tempe and tofu selling price is still low compared to other protein food sources, such as fish and chicken. According to market research, the majority of tempe and tofu products is still the lower class’ consumption, since the quality and processing methods are traditional distribution, including in sanitation and hygiene. It is necessary to stimulate and generate interest in the bank to develop relationship with the Indonesian Tofu Tempe Producers Cooperative (KOPTI and its members to tempe producers can increase production and performance. Tempe and Tofu Development Centers Manufacturers through Integrated Partnership Program by KOPTI as a company with a core group of tempe and tofu manufacturers, which are members of the KOPTI, is the modernization of tempe and tofu small business activity to be an independent food business industry.

  7. Bombay Hotel

    International Development Research Centre (IDRC) Digital Library (Canada)

    Bombay Hotel, comprising of about 25,000 households living in an area of about 1 sq.km, located beside the Pirana garbage dump along the Sarkhej-Narol highway. Numerous factors, including urban planning and govermance, have played a role in shaping this subdivision and the conditions of tenure security and land ...

  8. Hotelling's webshop

    NARCIS (Netherlands)

    Lijesen, M.G.

    2013-01-01

    We extend Hotelling's model of spatial competition by adding an outside good, provided by a webshop. Unlike the commonly used reservation price, the price of the webshop is endogenous. We establish that a Nash equilibrium exists if the outside good is not too different from the goods sold by the

  9. HOTEL MANAGEMENT AND QUALITY OF HOTEL SERVICES

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2016-01-01

    Full Text Available In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market. Any serious "top" hotel management, with a defined mission, vision and goals, must define a "special policy" of improving the quality of hotel services through "structural programs of quality improvement," which have become an important factor in the hotel business. With the design, introduction and control of a "special program" of quality improvement of hotel services, hotel management can have a positive impact on increasing satisfaction of customers and human resources, increasing competitiveness and market power of the hotel, the rationalization of operating costs and enhance the reputation and value of the hotel on the demanding tourist market.

  10. Hotel Crowdfunding Grows Up

    OpenAIRE

    Joshua Bowman

    2015-01-01

    Hotel crowdfunding is gaining momentum. Many of the largest real estate crowdfunding sites (such as Realty Mogul, Fundriser, Real Crowd and Prodigy Networks) frequently have hotel private placements mixed in with offerings for other types of real estate. In addition, a few crowdfunding sites that specifically focus on hotel crowdfunding have been created. The first hotel crowdfunding website dedicated solely to the hospitality industry was Hotel Innvestor, although others sites have recently ...

  11. Hotel Crowdfunding Grows Up

    Directory of Open Access Journals (Sweden)

    Joshua Bowman

    2015-08-01

    Full Text Available Hotel crowdfunding is gaining momentum. Many of the largest real estate crowdfunding sites (such as Realty Mogul, Fundriser, Real Crowd and Prodigy Networks frequently have hotel private placements mixed in with offerings for other types of real estate. In addition, a few crowdfunding sites that specifically focus on hotel crowdfunding have been created. The first hotel crowdfunding website dedicated solely to the hospitality industry was Hotel Innvestor, although others sites have recently been created such as iCrowdHotels and Equity Roots.

  12. The Hotel Pricing Strategy

    OpenAIRE

    Cibulková, Michaela

    2013-01-01

    The main purpose of this thesis is an analysis of pricing strategy of Hotel Imperial and its evaluation, which should results in proposal of changes leading to increase of effectivity and hotel's income. The diploma thesis is divided into four main parts. The first two chapters are devoted to a theoretical description of pricing strategy and distribution channels used in hotel business. The third part is focused on the analysis of hotel itself and its pricing strategy. The final chapter summa...

  13. Temps, rythmes de travail et conciliation des temps sociaux

    OpenAIRE

    Vendramin, Patricia

    2007-01-01

    La maîtrise du temps est un enjeu pour le marché du travail, le bien-être et l'égalité face à l'emploi. Cette enquête montre que l'organisation du travail a un effet plus déterminant que la situation personnelle sur la maîtrise ou la non-maîtrise du temps.

  14. GREENING HOTELS - BUILDING GREEN VALUES INTO HOTEL SERVICES

    National Research Council Canada - National Science Library

    Darija Hays; Durdana Ozretic-Dosen

    2014-01-01

      The objective of this paper is to enhance knowledge about greening hotel services and the possibilities it provides for successful hotel management as well as for enrichment of hotel guest experiences...

  15. Differentiating emotional hotel experiences

    NARCIS (Netherlands)

    Desmet, P.M.A.; Guiza Caicedo, D.; Van Hout, M.

    2009-01-01

    Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were

  16. The Infinite Hotel

    Science.gov (United States)

    Wanko, Jeffrey J.

    2009-01-01

    This article provides a historical context for the debate between Georg Cantor and Leopold Kronecker regarding the cardinality of different infinities and incorporates the short story "Welcome to the Hotel Infinity," which uses the analogy of a hotel with an infinite number of rooms to help explain this concept. Wanko makes use of this history and…

  17. Attracting International Hotels

    DEFF Research Database (Denmark)

    Assaf, A. George; Josiassen, Alexander; Agbola, Frank Wogbe

    2015-01-01

    With the increased international competition facing hotel chains, it is essential that the next destination they enter is the most attractive option possible. The host destinations too have a keen interest in strategically positioning themselves in order to attract international hotels since...... their presence has several positive effects. Using, for the first time, actual on-location data we investigate the factors that matter most for international hotels when selecting host destinations. Specifically, we identify 23 factors that make a destination an attractive (or unattractive) location...... for international hotels. We then rank these. The results show that welcomeness, infrastructure, and crime rate are the three most important factors that influence the location of international hotels in host destinations....

  18. The Origin and Development of an Interdisciplinary Humanities Program at Arizona State University.

    Science.gov (United States)

    Frazier, Robert Carter

    The purpose of this case study was to examine the origin and development of the Center for the Humanities at Arizona State University in Tempe. An attempt was made to explicate why and how the interdisciplinary humanities program began at Arizona State University, to describe the expansion of and changes in the program as it evolved into the…

  19. A Cultural Resources Site Inventory at Painted Rock Reservoir, Maricopa County, Arizona.

    Science.gov (United States)

    1988-02-01

    sherds" present (Teague and Baldwin 1978:31). It was postulated that site PRS-5 may represent residual artifactual material from site AZ Z:2:2. The... Agua Fria River Valley, Arizona. Arizona State University Anthropological Researach Paper, No. 7. Tempe. -88- 70-I3772 A CULTURAL RESOURCES SITE

  20. Grand Hotel prijutil hudozhnikov

    Index Scriptorium Estoniae

    2004-01-01

    Raadioajakirjanik Lea Veelmaa lindistas "Kunstikanali" 2004. a. esimese saate Grand Hotel Viljandis. Saatekülaliseks oli maalikunstnik Andres Tolts. Toltsi kaheksa akrüülmaali on eksponeeritud hotelli fuajees ja restoranis

  1. Internationalization and Hotel Performance

    DEFF Research Database (Denmark)

    Assaf, Albert G.; Josiassen, Alexander; Oh, Haemon

    2016-01-01

    Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape of the inte......Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape...... of the internationalization–performance relationship as well as the impact of four moderating variables. In line with the research aim and the underlying dynamism of organizational learning theory, these hypotheses are tested using a dynamic Bayesian model. The results indicate that internationalization has a U-shaped impact...

  2. Arizona transportation history.

    Science.gov (United States)

    2011-12-01

    The Arizona transportation history project was conceived in anticipation of Arizonas centennial, which will be : celebrated in 2012. Following approval of the Arizona Centennial Plan in 2007, the Arizona Department of : Transportation (ADOT) recog...

  3. Differentiating emotional hotel experiences

    OpenAIRE

    Desmet, P.M.A.; Guiza Caicedo, D.; Van Hout, M.

    2009-01-01

    Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were satisfaction, enjoyment, and admiration. Often reported unpleasant emotions were dissatisfaction, aversion, and boredom. Some conditions were found to elicit both pleasant and unpleasant emotions (e....

  4. Temps et œuvres

    OpenAIRE

    Ramos, Jean-Marc

    2011-01-01

    Le travail créateur serait une façon de « prendre position par rapport au temps » (Lamblin). Cet argument tiré de la critique picturale est d’abord soumis à l’expertise psychologique (Fraisse, Michon). Il est ensuite mis à l’épreuve de l’esthétique du dérèglement et de son application à la poésie. Ce qui conduit à opposer Arthur Rimbaud (1854-1891) à Jean-Marie Guyau (1854-1888) sur les formes littéraires de la représentation du temps. Creative work is a way to “take a stand against time” ...

  5. Cryo-Temp Data Logger

    Science.gov (United States)

    Levine, Howard G.; Caron, Allison

    2016-01-01

    Biological experiments on the ISS are frequently frozen at ultra-low temperatures on orbit prior to return to Earth for analysis. Recording temperatures during the freezing process, and subsequent handling to the point of post-flight processing, can provide important information of sample integrity to the scientist. The MadgeTech Cryo-Temp Data Logger has been modified for space flight applications by the Payload Development Team at Kennedy Space Center. This ultra-low temperature data logger is rated for temperatures from -86 C to +35 C with 0.1 C resolution and +/-1 C accuracy, but has been successfully tested at Kennedy Space Centers Cryogenic Lab down to -100 C. The logger provides date and time stamped temperature recordings and can be set with logging intervals from 5 seconds up to 30 minutes using the MadgeTech Data Logger Software. Data can be recorded, depending on logging interval, for greater than 90 days. The Cryo-Temp Data logger will first be flown on Space X-12 in the BRIC-Petri Dish Fixation Unit (PDFU) canister hardware, recording temperature data for a Space Life and Physical Sciences (SLPS) flight experiment. The modified Cryo-Temp Data Logger is small in size (Figure 1) and is the ideal temperature monitoring solution for any application involving independent temperature data logging.

  6. Indigenous mucuna tempe as functional food.

    Science.gov (United States)

    Handajani, S

    2001-01-01

    The aim of the present study was to obtain the nutritive and bioactive compounds of mucuna tempe and the consumer preference of its formulated snack. The tempe was made traditionally from mucuna prurience seeds using 'ragi tempe' as inoculants. Proximate, vitamin, mineral and dietary fibre analysis was done using the methods of the Association of Official Analytical Chemists, isoflavone was analysed using high performance liquid chromatography (HPLC) with an RP-18 column and a UV detector. The preference test was done using scoring methods by trained panelists. The study demonstrates that compared with soybean tempe, mucuna tempe had a higher dietary fibre level, but lower vitamin E content. The mucuna tempe contains 31.5% protein, 7.3% fat, 3.0% ash, 58.1% carbohydrate and 9.1% fibre. It contains 0.551 mg/L isoflavone aglucone; daidzin is the highest, followed by Factor II (6,7,4 trihydroxy isoflavone) that is much higher than that of soybeans tempe. These are much higher isoflavone aglucone contents than found in soybeans tempe. The preference score for a 20% mucuna tempe-based snack was not significantly different compared with control or with the preference score for a 10% soybean tempe-based snack. This preliminary study needs to be followed by both in vitro and in vivo studies.

  7. Quantum Hilbert Hotel.

    Science.gov (United States)

    Potoček, Václav; Miatto, Filippo M; Mirhosseini, Mohammad; Magaña-Loaiza, Omar S; Liapis, Andreas C; Oi, Daniel K L; Boyd, Robert W; Jeffers, John

    2015-10-16

    In 1924 David Hilbert conceived a paradoxical tale involving a hotel with an infinite number of rooms to illustrate some aspects of the mathematical notion of "infinity." In continuous-variable quantum mechanics we routinely make use of infinite state spaces: here we show that such a theoretical apparatus can accommodate an analog of Hilbert's hotel paradox. We devise a protocol that, mimicking what happens to the guests of the hotel, maps the amplitudes of an infinite eigenbasis to twice their original quantum number in a coherent and deterministic manner, producing infinitely many unoccupied levels in the process. We demonstrate the feasibility of the protocol by experimentally realizing it on the orbital angular momentum of a paraxial field. This new non-Gaussian operation may be exploited, for example, for enhancing the sensitivity of NOON states, for increasing the capacity of a channel, or for multiplexing multiple channels into a single one.

  8. KARAKTERISTIK FISIKOKIMIA TEPUNG TEMPE KECAMBAH KEDELAI

    Directory of Open Access Journals (Sweden)

    Made Astawan

    2016-09-01

    Full Text Available ABSTRACTThis research was conducted to compare physicochemical characteristics of germinated soybean tempe flour (GST flour and soybean tempe flour (ST flour. Soybean was germinated within 28 hours and then processed into tempe. Germinated soybean tempe and soybean tempe were freeze-dried for 26 hours, and then milled into GST flour and ST flour. The GST flour and ST flour were used for physical and chemical analysis. The used of germinated soybean was proven to affect the quality of flour. GST flour had 53.37 % db protein, 24.97 mg AEAC antioxidant capacity/100 g tempe, 5.08 mg tocopherol/100 g db, 81.75 mg isoflavone/100 g db, and minerals (Ca, P, Fe, Zn which were higher than that of the ST flour. GST flour also had better quality than that of ST flour, in term of: higher bulk density (0.42 g/ml, lower water activity (0.63, and lower repose angle (39.94o.Keywords: chemical characteristic, germinated soybean tempe, physical characteristic, soybean tempeABSTRAKPenelitian ini bertujuan mempelajari perbandingan karakteristik fisikokimia tepung tempe kecambah kedelai (tepung TKK dan tepung tempe kedelai (tepung TK. Kedelai dikecambahkan dalam waktu 28 jam, kemudian diproses menjadi tempe. Tempe kecambah kedelai dan tempe kedelai dikeringbekukan selama 26 jam, kemudian digiling menjadi tepung TKK dan tepung TK. Tepung TKK dan tepung TK digunakan untuk analisis fisik dan kimia. Penggunaan kecambah kedelai terbukti memengaruhi kualitas tempe. Tepung TKK memiliki 53,37 % bk protein, 24,97 mg AEAC kapasitas antioksidan/100 g tempe bk, 5,08 mg vitamin E/100 g bk, 81,75 mg isoflavon/100 g bk, dan beberapa mineral (Ca, P, Fe, Zn yang lebih tinggi dibandingkan Tepung TK. Tepung TKK juga mempunyai kualitas yang lebih baik dibandingkan tepung TK, yaitu dalam hal densitas kamba (0,42 g/ml yang lebih tinggi, serta aktivitas air (0,63 dan repose angle (39,94o yang lebih rendah.Kata kunci: karakteristik fisik, karakteristik kimia, tempe kedelai, tempe kecambah

  9. Innovative technologies in business hotels

    Directory of Open Access Journals (Sweden)

    Анастасия Игоревна Сидоренко

    2015-10-01

    Full Text Available The article analyzes the state and prospects of development of the hotel industry sector in Ukraine, aimed at a business audience that is constantly increasing; the need for the development and implementation of innovative technologies in a business hotel, because in the long term they will provide improving the service levels, the occupancy rate of the hotel rooms and competitiveness. An expediency of introducing innovative wireless LED lighting system in the rooms of business hotels is proved

  10. El único hotel asociado con summit hotels & resorts en Colombia - Hotel Bogotá Plaza

    Directory of Open Access Journals (Sweden)

    Diana Carolina Rojas

    2008-11-01

    Full Text Available Es importante conocer acerca de la historia del Hotel Bogotá Plaza. Este es el primer hotel del norte de Bogotá. La misión del hotel es permanecer en el corazón de los huéspedes y visitantes, al satisfacer sus deseos con amor, calidez, amabilidad, seguridad y servicio de excelente calidad. Desde 1996 el Bogotá Plaza Hotel ha pertenecido a Summit Hotels & Resorts. Esta es una firma que proporciona al hotel un sistema de reservas por Internet, esta alianza ha generado que el hotel sea reconocido en muchos países del mundo. Summit además se ha establecido como una organización líder en ventas, mercadeo y reservas hoteleras del mundo. Es importante asociarse con compañías destacadas así como lo hizo el Hotel Bogotá Plaza.

  11. Hotel Online Marketing: The Bugibba Hotel, Radisson Blu Resort Malta, St. Julian's, Preluna Hotel & SPA

    OpenAIRE

    Dinh Quynh, Mai

    2013-01-01

    The thesis covers the study of online marketing theory, a very popular trend of marketing nowadays, especially Search Engine Optimization (SEO) and Google Adwords Campaign in the analyses of the online marketing practices of three hotels from different areas and standards in Malta, namely The Bugibba Hotel, Preluna Hotel & SPA and Radisson Blu Resort Malta, St. Julian’s. From the analyses, the thesis aims at suggesting Preluna Hotel & SPA optimal online marketing practices and answering t...

  12. Et dansk hotell

    DEFF Research Database (Denmark)

    Baca, Susan; Busck, Ole Gunni

    Rapporten præsenterer resultatet af en undersøgelse af, hvorledes et hotel i Nordjylland fungerer som arbejdsplads for indvandrere af overvejende ikke-vestlig oprindelse. Der fokuseres på i hvilket omfang og gennem hvilke mekanismer arbejdsmiljjøet i bred forstand, herunder forhold i ledelsen...

  13. Grote Hotels in Amsterdam

    NARCIS (Netherlands)

    Vermeer, G.

    2014-01-01

    De reiziger die Amsterdam binnenkomt via het Centraal Station ziet rechts van het Damrak meteen een beknopte geschiedenis van de hotelbouw in Amsterdam. Op de hoek, om twee kleinere huisjes heen, staat het oudste deel van het Victoriahotel (nu Victoria Plaza Hotel), dat in 1890 zijn deuren opende.

  14. Aarauerhof Hotel – Suiza

    Directory of Open Access Journals (Sweden)

    Dahinden, J.

    1975-05-01

    Full Text Available The hotel consists of basement, ground floor, first floor and other blocks of different heights, in which there is a total of 80 beds. So as to take advantage of the proximity to the railway station, in front of which the hotel is situated, the gastronomy section has been planned on the ground floor. On the first floor are the living rooms and conference rooms and the main one contains the fashion shops that extend over three floors. The first basement has a discotec; and in the second are situated the storage rooms and the installations of the building. The hotel is further completed by two storeys of subterranean parking space, situated below the square in front of the railway station.Está compuesto por sótanos, planta baja, planta primera y cuerpos elevados de distintas alturas, en los que se distribuyen un total de 80 camas. Para aprovechar la proximidad de la estación de ferrocarril, en cuya plaza se halla este hotel, se ha colocado la sección de gastronomía en la planta baja. En el primer nivel se encuentran las salas de estar y de reunión, y el principal aloja las tiendas de modas, que ocupan tres alturas. El primer sótano contiene una discoteca; y en el segundo se distribuyen los almacenes e instalaciones del edificio. El hotel se completa con dos plantas de aparcamiento subterráneo situadas bajo la plaza de la estación.

  15. TRENDS IN CROATIAN HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Jasmina GRZINIC

    2008-01-01

    Full Text Available Tourism and hotel business is becoming one of the leading industries of theworld. Therefore, an increased attention needs to be paid to the study oftrends in tourism because they determine the trends in hotel industry. Thepurpose of the paper is to point out the importance of hotel industry as one ofthe most important elements of development in tourist economies. The paperaims at introducing the newest trends in modern hotel industry and offering areview of the recent trends of demand and the directions of hotel industrydevelopment. The importance of hotel industry on both micro and macro, i.e.global level is increasing. Besides a series of theoretical representations andconclusions, this paper brings some concrete data and examples frompractice in hotel management.

  16. Shangri-La Hotel: Arsitektur Ikonik

    OpenAIRE

    Widhianto, Muhammad Adib

    2014-01-01

    Along with the economic growth of Medan, the hotel occupancy rate in the city field also increased. Occupancy rate of hotels in Medan in 2010 increased by 51.19% to 53.81% in 2011. At this time of international hotels have invested and set up a hotel in Indonesia. Hotel - The hotel stands with typical and individual identity of any hotel is a marker of identity as well as a differentiator from other hotels. Shangri-La Hotels and Resorts, based in Hong Kong now owns and manages ...

  17. Hotel Eden Roc

    Directory of Open Access Journals (Sweden)

    Lapidus, Morris

    1958-03-01

    Full Text Available Las playas de Miami son uno de los centros de diversión más importantes de los Estados Unidos. A lo largo de ellas se multiplican los hoteles, rivalizando para ofrecer a sus clientes confort, comodidades y esparcimientos de todo género. Durante un año se trabajó en la construcción del hotel Edén Roc, uno de los más recientes. Se edificó en un solar de forma rectangular, cuyos lados menores están definidos por la Avenida Collins y el Océano. Si dividimos la parcela por una de sus diagonales, uno de los triángulos, el de base en la Avenida Collins, nos define aproximadamente el espacio ocupado por las construcciones en altura, y el otro, que tiene su base en el Atlántico, la zona de esparcimientos.

  18. Greening hotels - building green values into hotel services

    OpenAIRE

    Darija Hays; Đurđana Ozretić-Došen

    2014-01-01

    Purpose – The objective of this paper is to enhance knowledge about greening hotel services and the possibilities it provides for successful hotel management as well as for enrichment of hotel guest experiences. Design/Methodology/Approach – The paper is based on a summarized review of previous theoretical contributions and an investigative study of three business cases which relies on qualitative methodology. The case studies draw on interviews, archival materials and photographs. A case stu...

  19. Energy efficiency opportunities in Hotels

    OpenAIRE

    Dina Said; Kamelia Youssef; Hatem Waheed

    2017-01-01

    According to the statistics in Egypt (2013), the number of hotels is 1193, about 407 of them have contracted power greater than 500 kW.Air conditioning, lighting, water heating and refrigeration represent the main activities demanding electrical energy in hotel business.The energy consumption per night spend changes a lot, depending on various factors; facilities provided, category of hotel, occupancy , geographical situation, weather conditions, nationality of clients, design and control of ...

  20. Trends in croatian hotel industry

    OpenAIRE

    Jasmina GRZINIC

    2008-01-01

    Tourism and hotel business is becoming one of the leading industries of the world. Therefore, an increased attention needs to be paid to the study of trends in tourism because they determine the trends in hotel industry. The purpose of the paper is to point out the importance of hotel industry as one of the most important elements of development in tourist economies. The paper aims at introducing the newest trends in modern hotel industry and offering a review of the recent trends of demand a...

  1. Lifestyle hotels: New paradigm of modern hotel industry

    Directory of Open Access Journals (Sweden)

    Kosar Ljiljana

    2014-01-01

    Full Text Available The practice of modern hotel industry introduced to professional community the term 'lifestyle' hotel. The paper deals with the essential meaning of this term. This raises the question of the difference between the lifestyle and boutique hotels which are in practice often identified. The paper aims to resolve the basic dilemma - whether lifestyle hotel can be treated as a special type of hotel, or all types of hotels under certain conditions can fit into a group called 'lifestyle'. Closer defining of the term 'lifestyle' is a starting point for further discussion. This paper makes an attempt to overcome the uncritical use of the term 'lifestyle' in tourism and hospitality practice. Providing a clearer definition is necessary to establish standards for the typology of lifestyle hotels. These standards are primarily based on the criteria of market segmentation. Among them, psychographic criteria occupy a special place. To make lifestyle hotel more than a promotional slogan, it is necessary to confirm its market position. This means identifying specific target groups differentiated according to the main features of the lifestyle.

  2. Service management in a selected hotel

    OpenAIRE

    MAŘÍKOVÁ, Veronika

    2016-01-01

    The main topic of this paper is the service management in a selected hotel The Savoy Hotel. It deals with suggestions how to improve management procedures in the hotel. In the theoretical part are defined and described hotel services, tourist industry, management, developmental trends in the hotel management area and so on. The practical part deals with the particular hotel Savoy. It analyses accessible data, elaboration financial analysis and questionnaire survey. The result is creating a pr...

  3. Management of Hotel Dining Information System

    OpenAIRE

    Liu,Fangyi

    2010-01-01

    Dining hotel management is more completed, more accurately, and effectively method for hotel and dining industries. It is an application based on modern hotel market. The information management system is already widely used in many fields at moment. Nowadays, with the dining hotel industries development, an advanced and scientific management system that could be more detailed and secure is needed. Hotel Dining Management system is extremely practical in the present hotel industry dining manag...

  4. NOAA Global Surface Temperature (NOAAGlobalTemp)

    Data.gov (United States)

    National Oceanic and Atmospheric Administration, Department of Commerce — The NOAA Global Surface Temperature Dataset (NOAAGlobalTemp) is a merged land–ocean surface temperature analysis (formerly known as MLOST) (link is external). It is...

  5. Peut-on voyager dans le temps ?

    CERN Multimedia

    CERN. Geneva

    2008-01-01

    La possibilité de voyager dans le temps est régulièrement évoquée par les magazines scientifiques (et parfois même par les scientifiques). Elle est également le sujet de nombreux romans de science-fiction. Nous discuterons d’abord du sens qu’on peut donner à l’expression « voyager dans le temps », puis nous expliciterons ce que la physique contemporaine dit à ce propos.

  6. KADAR ZAT GIZI DALAM TEMPE BENGUK

    Directory of Open Access Journals (Sweden)

    Indrawati Gandjar

    2012-11-01

    Full Text Available Disamping kacang kedele dan kacang tanah sejumlah kacang-kacangan yang kurang dikenal juga dimakan penduduk daerah-daerah tertentu di Pulau Jawa. Diantaranya biji-biji koro benguk (Mucuna pruriens. Hasil fermentasi dari biji-biji ini dikenal sebagai tempe benguk.Dalam penelitian ini telah digunakan campuran biji koro benguk varitas abu-abu dan varitas hitam dalam perbandingan 1:1.Hasil isolasi mikroflora dari contoh-contoh tempe benguk yang dijual belikan ialah species dari marga (genus Rhizopus. Strain 90 II/3 dari desa Donomulyo Malang Selatan yang diidentifikasi sebagai R. arrhizus menghasilkan tempe benguk yang baik dan dipakai dalam penelitian ini.Telah dilakukan analisa zat gizi kedua varitas biji-biji koro benguk mentah, begitu pula dari substrat sebelum fermentasi dan tempe benguknya. Kadar protein dari tempe benguk dengan strain 90 II/3 ialah 14.1%.Proses perebusan, perendaman dan pengukusan telah menghilangkan seluruh HCN dalam substrat. Dari segi kandungan aflatoksin tempe benguk dalam penelitian ini tidak membahayakan karena kandungannya hanya 1.04 ppb.Hasil fermentasi biji-biji koro benguk dapat merupakan suatu sumber protein murah bagi penduduk yang makanan pokoknya terutama serealia dan umbi-umbian.

  7. Domestic Hot Water Usage in Hotels; Tappvarmvattenanvaendning paa hotell

    Energy Technology Data Exchange (ETDEWEB)

    Petersson, Stefan; Werner, Sven [FVB Sverige AB, Vaesteraas (Sweden); Sandberg, Martin; Wahlstroem, Aasa [Swedish National Testing and Research Inst., Boraas (Sweden)

    2004-06-01

    Historically, design curves for domestic hot water, have been well sized and therefore also the components oversized. The Swedish district heating companies have noticed this and some companies replace large valves with customer-required valves, which give several advantages. There are several reasons why valves and heat exchangers can be customer-required and still the customers demand for hot water comfort can be fulfilled. The domestic hot water flow is composed, the taps are often short, large simultaneous taps are not very likely. Also, the dimensioning flows occur in the winter period, while the components are dimensioned for the summer case. The water pipes level off temporary temperature drops and the user seldom notices these because water with 55 deg C is not used in the tap. For residential buildings there are dimensioning recommendations on domestic hot water flow, but not for hotels. The purpose of this project has been to evaluate the domestic hot water use in relation to size and number of occupied beds. If the patterns of the chosen hotels coincide regarding to the sizes, dimensioning curves for domestic hot water use can be suggested. They can be used when hotels, or buildings with the same use pattern, are being built or restored. Measurements on 3 hotels with different sizes have been made. The hotels have 36, 52 and 158 rooms. The hotels are situated in the cities of Boraas and Kinna in Sweden. A short period of measurements from another hotel in the city of Gaevle (199 rooms) has also been included in this project. The measurements show that large hot water taps in hotels are rare and short. For the hotels, relative, cumulative relative frequencies and likely extreme values have been estimated. For residential buildings, The Swedish District Heating Association have recommendations for dimensioned domestic hot water flows. Formerly, these recommendations have been levelled so a cumulative relative frequency of 1 %, is reached, i.e. 99 % of all

  8. 27 CFR 31.82 - Hotels.

    Science.gov (United States)

    2010-04-01

    ... 27 Alcohol, Tobacco Products and Firearms 1 2010-04-01 2010-04-01 false Hotels. 31.82 Section 31... Same Premises § 31.82 Hotels. The proprietor of a hotel who conducts the sale of liquors throughout the hotel premises is only required to register under this part for one place. For example, different areas...

  9. Energy efficiency opportunities in Hotels

    Directory of Open Access Journals (Sweden)

    Dina Said

    2017-03-01

    Full Text Available According to the statistics in Egypt (2013, the number of hotels is 1193, about 407 of them have contracted power greater than 500 kW.Air conditioning, lighting, water heating and refrigeration represent the main activities demanding electrical energy in hotel business.The energy consumption per night spend changes a lot, depending on various factors; facilities provided, category of hotel, occupancy , geographical situation, weather conditions, nationality of clients, design and control of the installations.Energy benchmarking is an internal management tool designed to provide ongoing, reliable and verifiable tracking on the hotels performance. The most useful performance indicator (or Energy Efficiency Benchmarking of hotels are: Lighting Power Density (LPD in W (for lighting/m2, and energy intensity (kWh/m2/ y.There are multiple benefits for improving energy in hotel business; reduces the hotel's operating cost, reduces climate change risks and promotes green tourism.Energy efficiency opportunities are low-cost measures and cost- effective investments.   There are many energy saving opportunities for lighting in hotel's guest rooms as well as the more obvious savings in lobbies and exterior lighting areas. Behavior campaigns can yield substantial energy savings, both through the guests and housekeeper behavior. Encouraging housekeepers to use natural light during room cleaning is a simple first step to implement energy saving program.This paper presents the energy efficiency guidelines and energy benchmarking for hotels. Also a case study showing how the energy efficiency program implemented is presented. 

  10. San Pedro Hacienda Hotel

    Directory of Open Access Journals (Sweden)

    Neutra, Richard J.

    1960-05-01

    Full Text Available Una de las arterias principales de Los Angeles, la carretera de acceso desde Western Avenue, que relaciona la ciudad con su puerto, permite llegar fácilmente, a través de una pequeña desviación, a la entrada principal del hotel. El sencillo grupo de edificios que lo constituyen, se amolda a la pendiente del terreno, acusando el juego de volúmenes y de sol y sombra para aumentar el interés visual. Al fondo, la severidad del paisaje montañoso contrasta con la tranquilidad del mar, que en este caso, pese a ser el Océano Pacífico el gran mar occidental americano, aparece al E., por estar el edificio situado en la orilla oriental de la península de Falos Verdes.

  11. How Customers Choose Hotels

    Directory of Open Access Journals (Sweden)

    Hera Oktadiana

    2011-05-01

    Full Text Available In the advancement of hospitality industry, thus it is important for hotel sales and marketing to understand the customer behavior in order to create effective marketing. Factors that influence customer behavior as individuality consist of personal and interpersonal factors. Personal factors include the needs, wants, motivation, perception, learning, personality, lifestyle, and self-concept. Meanwhile, interpersonal factors come from culture and sub-culture, group references, customers through stages before deciding to purchase. Begin with the awareness about the needs, customers then find information about the product or service that could be used to solve the problems. After having the information, customers select the best product and service before deciding to purchase. After purchasing, the last stage is evaluation of product and service, whether it is satisfying or not.

  12. Empowerment: Hotel employees’ perspective

    Directory of Open Access Journals (Sweden)

    Kartinah Ayupp

    2010-12-01

    Full Text Available An empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within the industry. Factors such as communication, coaching, participation, training and reward were examined for any significant relationship with empowerment, along with whether the employee’s socio-demographic characteristics affected their perceptions of empowerment. The findings indicated that except for gender, socio-demographic factors were not a strong influence on the diffusion of empowerment among employees. In order to ensure that the employees feel empowered, factors such as communication, coaching, participation, training and reward should be given due attention by the management.  Based on the findings, implications for companies are discussed and further research is suggested.

  13. Increasing Sales in a Hotel Lobby Shop

    OpenAIRE

    Ruhala, Laura

    2015-01-01

    Small shops and café areas connected to a hotel’s lobby have become increasingly popular within the hospitality industry. The customers have become more accustomed to spending time within the hotel premises and not only in their hotel room. Cumulus Koskikatu hotel, located in the Tampere city center, also opened their own hotel lobby shop hotel lobby area. As the hotel lobby shop is still a relatively new addition to the hotel operations, very little research has been done in the terms of ho...

  14. Building Hotel Revenues through Tourism

    Directory of Open Access Journals (Sweden)

    John D. Murtha, CHA

    2013-01-01

    Full Text Available When evaluating ways to maximize revenues, hotel executives should consider supporting the efforts of local destination marketing organizations. Helping to build and sustain travel to a city or region can benefit individual hotels, by combining resources and energy on marketing tactics that would otherwise be too ambitious or costly for a single property to pursue on its own. The market in Boston and adjacent Cambridge, Massachusetts offers an interesting case study for understanding the interaction of hotels and destination marketing organizations. The author includes action steps for hoteliers who would like to become more involved in such efforts.

  15. Agency-Hired Hotel Housekeepers

    Science.gov (United States)

    Sanon, Marie-Anne V.

    2014-01-01

    Hotel housekeepers experience unique workplace hazards and characteristics that increase their risks for poor health outcomes. Today’s agency-hiring practices may further marginalize hotel housekeepers and negatively impact their health. Yet the impact of such hiring practices on the health of this vulnerable worker group remains unexplored. This article presents the debate regarding agency-hiring practices and how these practices may influence the health and well-being of hotel housekeepers. Implications for occupational health nurses are also discussed. PMID:24512722

  16. Constructing hotel brands: A multimodal analysis of luxury hotel homepages

    National Research Council Canada - National Science Library

    Fei-Wen Cheng

    2016-01-01

    As e-marketing has become the dominant marketing mode in the hospitality industry, this study investigates how two luxury hotels represent and promote themselves through their major e-commerce platforms (i.e...

  17. Constructing hotel brands: A multimodal analysis of luxury hotel homepages

    Directory of Open Access Journals (Sweden)

    Fei-Wen Cheng

    2016-04-01

    Full Text Available As e-marketing has become the dominant marketing mode in the hospitality industry, this study investigates how two luxury hotels represent and promote themselves through their major e-commerce platforms (i.e. hotel-owned websites. The verbal and visual texts of 51 website homepages owned by these two hotel chains are compiled and analyzed by drawing upon the corpus linguistic approach for verbal analysis and Kress and van Leeuwen’s (2006 visual grammar framework for image analysis. The findings indicate that despite some similarities in their web-mediated communication strategies, each hotel firm has discursive strategies that reveal diverging attitudes in their choices of various semiotic resources to construct their own brand identities. This study contributes to the academic literature on web-mediated tourism discourse by showing how a multimodal analysis can add insights to brand formulation.

  18. Kubija Hotell-Loodusspaa = Kubija Hotel-Nature Spa

    Index Scriptorium Estoniae

    2012-01-01

    Võrus Männiku tee 43A asuva Kubija Hotell-Loodusspaa sisekujundusest. Sisearhitektid Tiiu Truus ja Birgit Jaanus (Stuudio Truus). Arhitektid Indrek Tiigi ja Helle-Triin Hansumäe. Loetletud Stuudio Truus tehtud töid

  19. ORGANIZATION OF BUSINESS IN HOTEL HOUSEKEEPING

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2015-01-01

    Full Text Available Hotel housekeeping department is represented in every organizational structure of the hotel, and its size and structure depends on the type and size of the hotel, basic offer and contents, category of the hotel, the level of usage and the duration of the hotel business. The primary role of hotel housekeeping is cleaning and maintenance of hotel units and rooms, and the selection of the head hotel housekeeper, who will successfully lead the housekeeping department is extremely important for a successful business, recognition and reputation of the hotel. In addition to higher or university education and language skills, the head housekeeper must have the management skills related to planning, organizing, leading and controlling, as well as general and professional knowledge of psychology of work and hygiene. The head hotel housekeeper, as a hotel manager, organizes, directs and controls the work of hotel housekeeping. It is responsible for the accuracy of the occupancy rate report, preparation of rooms and other hotel units, to achieve the highest level of quality of hotel services, training of employees, for the application of standards and for continuous application of business policy of the hotel

  20. Hotel business in Porto Alegre

    Directory of Open Access Journals (Sweden)

    Carla Schlieper Castilho

    2007-11-01

    Full Text Available This article intends to discuss the beginnings and evolution of hotel business in Porto Alegre City, relating the upsurge of these facilities with its historic context and locating them in time and space. This study identifies, classifies and discusses several types of lodging facilities settled between 1732 and 1940 and describes the particular characteristics of each one. This article also discusses the importance of selected hotels that became markers of the social and political history of the city.

  1. The physical environment and its relevance to customer satisfaction in boutique hotels; Hotel Haven, Helsinki

    OpenAIRE

    Jysmä, Ekaterina

    2012-01-01

    Object of this research is physical environment of the boutique hotel named Haven. As there is lack of the researches concerning physical environment role in the boutique hotels, this paper could be useful both for the studied hotel as well as for the other boutique hotels managers and owners. Moreover, it could be useful for the potential customers of Hotel Haven. Main topic of this research is the importance and relevance of the physical environment in Hotel Haven, mostly its impact o...

  2. Indonesian consumers' perception of tempe in a restaurant setting traditional and modern tempe version in traditional and innovative dishes

    DEFF Research Database (Denmark)

    Fibri, Dwi Larasatie Nur; Frøst, Michael Bom

    , collative and emotion and sensory perception) of the dishes significantly (pvalue...Tempe is a well known and much eaten food in Indonesia. However, the high consumption of tempe from imported soybean has several negative effects (loss of diversity in food, trade balance etc.). To promote the use of local beans, it is beneficial to increase the value perception of tempe...... by introducing local bean tempe in fine dining. The objective of this research was to study how different raw materials, dishes and gastronomic style affect the perception and appreciation of the food. A restaurant experiment (n=208) was carried out. Three different types of tempe (local soybean tempe, imported...

  3. Hotel Don Pepe. Marbella

    Directory of Open Access Journals (Sweden)

    Población, Eleuterio

    1965-07-01

    Full Text Available This splendid building, located at «Las Merinas», is a new source of interest in the beautiful Costa del Sol. It has been made with the most modern materials and techniques. It has an outstanding view over the sea and it has seven standardized floor levels occupied by single rooms, whilst other parts of the building are taken up with small apartments. The recreation zone includes a bar, swimming pools for children and adults, and a cabaret. The ground floor has a main entrance hall, reception offices, shopping corridor, great hall, tea room, and bar. The second floor has a breakfast room, connecting two banqueting halls, hairdresser's, sauna baths, gymnasium, administrative offices, and the manager's flat. The services zone comprises the kitchen, a dining room for various members of the senior staff, post office, laundry, and other standard facilities. The celler serves as a general store and also as wine storage. This hotel has a most impressive functional aspect, and sets a new standard of comfort and luxury for the benefit of tourists who visit this fashionable and picturesque part of the Mediterranean coast.Este espléndido edificio, situado en la finca «Las Merinas», es un atractivo más de la bellísima Costa del Sol malagueña. Se ha instalado de acuerdo con los más modernos materiales y técnicas, disfrutando de bellas vistas hacia el mar, y dispone de: un bloque con siete plantas-tipo de habitaciones, otro de apartamentos auxiliares de pequeña altura, y la zona de recreo, con bar, piscinas para niños, nadadores y saltos, y sala de fiestas. La planta baja aloja: el acceso principal, recepción, conserjería, galería comercial, gran hall, salón de té, bar, etc. La entreplanta comprende: el comedor de desayunos, en conexión con dos comedores para banquetes; peluquerías, sauna, gimnasio, administración y vivienda del director, aparte de la zona de servicios, con cocina, comedores varios de jefes, personal, correos, lavander

  4. Towards Universal Design Hotels in Denmark.

    Science.gov (United States)

    Grangaard, Sidse

    2016-01-01

    Based on the research project 'Accessible Hotel Rooms' that studies the balance between the experience of supply and demand regarding accessibility features in Danish hotel rooms, this paper demonstrates factors having an influence on Universal Design hotels in Denmark. The research project was financed by the Danish Transport and Construction Agency. Different notions in the hotel sector of the current supply and demand for Universal Design hotel rooms are identified, as well as future demand. Despite supplying accessible rooms, some hotels do not advertise their accessibility features on their website. There exists an attitude in the hotel sector that functions as a barrier for Universal Design: if there are enough guests, for example business travellers, then why market the hotel on Universal Design? The paper points out the coherence between the understanding of the users and the view of demand. Another important factor is Corporate Social Responsibility, which can be regarded as a strategy or platform towards Universal Design hotels.

  5. Towards Universal Design Hotels in Denmark

    DEFF Research Database (Denmark)

    Grangaard, Sidse

    2016-01-01

    Based on the research project ‘Accessible Hotel Rooms’ that studies the balance between the experience of supply and demand regarding accessibility features in Danish hotel rooms, this paper demonstrates factors having an influence on Universal Design hotels in Denmark. The research project...... was financed by the Danish Transport and Construction Agency. Different notions in the hotel sector of the current supply and demand for Universal Design hotel rooms are identified, as well as future demand. Despite supplying accessible rooms, some hotels do not advertise their accessibility features...... on their website. There exists an attitude in the hotel sector that functions as a barrier for Universal Design: if there are enough guests, for example business travellers, then why market the hotel on Universal Design? The paper points out the coherence between the understanding of the users and the view...

  6. Barons Hotels - uus hotellikett, uued hotellid

    Index Scriptorium Estoniae

    2007-01-01

    Eelmisel aastal moodustatud hotellikett Barons Hotels OÜ opereerib Tallinnas kolme hotelli, need on eksklusiivne butiikhotell Barons, moodne äri-, konverentsi- ja puhkereisijate hotell Euroopa ja mugav kahetärnihotell Braavo!

  7. The Modern Marketing Communications of Hotel Enterprises

    National Research Council Canada - National Science Library

    Vlashchenko Nataliia M

    2017-01-01

    The article is aimed at studying the features of marketing communications in the hotel industry and developing scientific-practical recommendations to activate their use at the level of domestic hotel enterprises...

  8. Hotel Bisnis di Tepian Sungai Kapuas

    OpenAIRE

    Liunardy, Yulia

    2015-01-01

    Seiring dengan perkembangan zaman, kebutuhan akan tempat tinggal juga meningkat, begitu pula dengan hotel. Hotel merupakan tempat tinggal sementara sejumlah orang yang memiliki kepentingan tertentu seperti berwisata, berbisnis maupun dengan tujuan lainnya di tempat tertentu. Saat ini banyak Perusahaan yang melakukan investasi dengan membangun hotel di Kota Pontianak, baik hotel berbintang maupun melati. Metode yang digunakan adalah pendataan dari literatur dan studi lapangan, didapatkan bahwa...

  9. Destination Characteristics that Drive Hotel Performance

    DEFF Research Database (Denmark)

    Assaf, A. George; Josiassen, Alexander; Woo, Linda

    2017-01-01

    The increased market saturation and competition in both domestic and international tourism destinations have renewed interest among hotel operators in identifying the key drivers of hotel performance. This paper presents a comprehensive analysis of the determinants of hotel performance and their ...

  10. MARKETING IN HOTEL CORPORATION AND SPORT MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Miodrag Koprivica

    2009-11-01

    Full Text Available Sportsmen are customers of hotel services, therofore sports managers must have about their organization and work. In the hotel business there are at least three involved parties, and each one of them has one or more main goals. Main goal of the hotel owners is to make profit, hotel employees is to earn their salaries and the hotel guests main goal is to get the satisfac- tion through the services that hotel offers. Main assignment of the hotel management is to create business strategy which would lead to satisfaction of all three involved parties. Favoring one of the involved party’s needs that leads to other parties disadvanta- ge is not a formula of successful management. Mission and vision of the hotel business are determined by the hotel owners them- selves. The goal of the hotel management is to “translate” the general business philo- sophy into goals, plans and measures in order to achieve the before mentioned philo- sophy. Determining of the (really achievable vision, “dream of success” if you will, is the foundation of the total and successful business politics in the hotelier business. The goal of this work is to answer the questions of the usefulness of the hotels marketing mix, diverse commercial tools and the resource size which hotels use for mar- keting. All in the function of general alignment of the universal business politics and concrete plans and functions.

  11. Hotell Radisson SAS = Radisson SAS Hotel / Inga Raukas

    Index Scriptorium Estoniae

    Raukas, Inga, 1967-

    2001-01-01

    Projekteerija Arhitektuuribüroo Künnapu & Padrik. Arhitektid Vilen Künnapu, Ain Padrik, Eero Palm, Tarmo Maiste. Sisekujundajad Christian Lundwall, Jan Öberg. Konstruktsioonid: Teuvo Meriläinen, Jyrki Rautamäki. Projekt ja hotell valmis 2000. 12 ill.: korruste plaanid, sise- ja välisvaated

  12. Adoption of Internet and Web Technology for Hotel Marketing: A Study of Hotels in Thailand

    OpenAIRE

    Suree Khemthong; Roberts, Linda M.

    2014-01-01

    This paper examines the effect of three groups of characteristics: organisational, technological, and environmental on the adoption of Internet and Web based marketing activities (IWMA) in the hotel industry by using data collected from a sample of 152 hotels in Thailand. The adoption of IWMA has been categorised into two levels: 1) non-early adopter hotels, and 2) early adopter hotels. The results indicate that Thai hotels that adopted IWMA at the early adopter stage were larger in size, and...

  13. Analisis Penerapan Sistem Manajemen Limbah Berdasarkan Sertifikasi Eco-hotel Di Sheraton Surabaya Hotel and Towers

    OpenAIRE

    Wibowo, Melisa; Andreani, Fransisca

    2013-01-01

    Sistem manajemen limbah menjadi hal yang perlu diperhatikan bagi pelaksana bisnis perhotelan. Sheraton Surabaya Hotel and Towers mendasarkan sistem manajemen limbah pada sertifikasi Eco-Hotel, yaitu sertifikasi yang didasarkan pada ISO 14001 tahun 2004 mengenai Standar Manajemen Lingkungan dan diaplikasikan pada bisnis dan operasional hotel. Dalam penelitian ini, penulis ingin mengetahui penerapan sistem manajemen limbah berdasarkan sertifikasi Eco-Hotel di Sheraton Surabaya Hotel and Towers....

  14. Business Tourists' Opinions of Radisson Blu Royal Hotel Vaasa as a Business Hotel

    OpenAIRE

    Kettunen, Jenni

    2012-01-01

    The aims of thesis was to find out business tourists’ values and needs which are related to the hotel industry and study business tourists’ opinions of Radisson Blu Royal Hotel Vaasa. The theoretical part presents overview of business tourism, hotel industry and what kind of issues the hotel industry needs to pay attention to when guests are business tourists. Consumer behavior focuses on business tourists’ needs and wants which are related to the hotel. Number of female business tourists has...

  15. Hotels Make Room for Fitness.

    Science.gov (United States)

    Koszuta, Laurie Einstein

    1986-01-01

    Hotels, in hopes of gaining a competitive edge, are offering workout rooms, exercise equipment, fitness trails, and jogging tracks, but no standards have been set for safety of the facilities or staff preparedness in exercise screening, equipment use, injury prevention, or first aid. (MT)

  16. MARKET ANALYSIS OF HOTEL SERVICES IN UKRAINE

    Directory of Open Access Journals (Sweden)

    Iryna Antonova

    2015-11-01

    Full Text Available The subject of this research is the market of hotel services in Ukraine in recent years, since the market for the hotel services in Ukraine emerged in the first half of the 2000s. Initially, the focus of both local and foreign investors was on the development of the hotel market in Kyiv. Gradually, with the development of hotel business in Ukraine, investors’ interest began to shift in the direction of populated cities, primarily large business centers of the country (with a population of about 1 million people such as Kharkiv, Donetsk, Dnipropetrovsk, Lviv and in the direction of resort areas – Crimea, Carpathians, Odessa. According to the World Tourism Organization during the past 24 years the income from international tourism has increased by 9%. The number of international tourists every year is growing at a rate of 4%. Active development of hotel real estate segment was highly influenced by the European football championship held in 2011 due to the requirements of the cities-organizers which hosted matches (Kyiv, Kharkiv, Donetsk, Lviv to have certain number of hotel rooms of different categories. Purpose. The study is an analysis of the problems in the market of hotel services and prospects for their solution. Hospitality industry in Ukraine is one of the fastest growing sectors of the economy. It is pleasant to note that new hotels, rest houses and resorts are being opened while the existing hotels are being reconstructed to meet higher levels of services. Unsaturated market of hotel services of different levels creates a great opportunity for international hotel operators to enter Ukrainian market with confidence and expand its influence in the industry by the means of its internal policies. Therefore, this study is very relevant in the modern realms. The methodological base of research were works of domestic and foreign authors dedicated to the problems of the hotel industry development. Existing problems in the hospitality industry

  17. Hotel smoking policies and their implementation: a survey of California hotel managers.

    Science.gov (United States)

    Zakarian, Joy M; Quintana, Penelope J E; Winston, Carl H; Matt, Georg E

    2017-01-01

    Most states in the U.S. permit hotels to allow smoking in some guest rooms, and only five (Indiana, Michigan, North Dakota, Vermont, and Wisconsin) require that all hotel and motel rooms be 100% smoke-free (State and local 100% smokefree hotel and motel guest room laws enacted as of July 3, 2017). Little is known, however, about how hotels' smoking policies have been implemented. This study examined hotels' smoking policies and their implementation. A telephone survey of a random sample of 383 California hotel managers was conducted. Overall, 60.6% of hotels reported that smoking was prohibited in all guest rooms, and 4.7% reported that smoking was prohibited everywhere on their property. While California law permitted smoking in up to 65% of guest rooms, only 6.9% of rooms were reported as smoking-permitted. Over 90% of hotels had smoking rooms scattered among nonsmoking rooms, and about half of the smoking hotels reported that guests requesting either smoking or nonsmoking rooms were sometimes assigned to the other room type. When guests smoked in nonsmoking rooms fees could be substantial, but were often uncollected. Hotel smoking policies and their implementation fall short of protecting nonsmoking guests and workers from exposure to secondhand and thirdhand smoke. Complete indoor smoking bans for all hotels are needed to close existing loopholes. Nonsmokers who wish to protect themselves from exposure to tobacco smoke should avoid hotels that permit smoking and instead stay in completely smoke-free hotels.

  18. Fuzzy Expert System For The Selection Of Tourist Hotels

    Directory of Open Access Journals (Sweden)

    GOPAL SINGH

    2015-08-01

    Full Text Available In the present work a simple and very effective mathematical model is designed for tourist hotels of LEVEL 2. Location of hotels building structure of hotels quality of hotels feedback of hotels and advertisement of hotels are as input factors. Trapezoidal membership function and triangular membership function are used for fuzzification process and defuzzification is done by COG technique. The fuzzy logic has been utilized in several different approaches to modeling the selection of tourist hotels process. This model addressed the hotel of LEVEL2 and this model concludes that the hotel is LEVEL 2 with degree of precision 52.15 .

  19. From Hotelling to Backstop Technology.

    OpenAIRE

    Levy, A.

    2000-01-01

    Hotelling's conceptual framework is expanded to incorporate the effects of a backstop technology on the planning horizon of the suppliers of an exhaustible resource and its price and quantity trajectories. It is shown that in the non-trivial case, the presence of a backstop technology shortens the planning horizon of the suppliers of the exhaustible resource in accordance with the resource suppliers' rate of time preference, backstop technology's rate of irnprovement and ratio of the initial ...

  20. Service quality in hotel industry

    OpenAIRE

    Mitreva, Elizabeta; Miteva, Natasa; Saneva, Dusica

    2017-01-01

    Quality assessment is one of the greatest challenges of hotel industry. Given its complex nature, numerous technics help in quality measurement, assessment and management. Following this it can be achieved full quality management and with that sustainable business development to the satisfaction of all stakeholders. In service industries quality is measured according to consumers’ expectation and perception. The aim of this paper is to, through literature review, to get the importance of qual...

  1. ECO-MARKETING TRENDS OF HOTEL INDUSTRY DEVELOPMENT IN UKRAINE

    OpenAIRE

    Olha DANILOVA; Nataly ZABLOTOVSKA; Inna PASHANIUK

    2017-01-01

    Eco-marketing trends of hotel industry development are examined. Major factors that effected on the appearance of eco-hotels are disclosed, as well as eco-hotel environmental and economic benefits are discussed. Classification of both eco-hotels and organizations involved in eco-certification is suggested. Problems and prospects of eco-hotel development in Ukraine are analyzed.

  2. Challenges of Hotel Branding. An Overview of the Romanian Seaside Hotel Industry

    Directory of Open Access Journals (Sweden)

    Andreea-Daniela Moraru

    2016-01-01

    The paper is aimed at presenting several facets of branding in the hotel industry, and at brieflyasserting the current state and challenges faced by the Romanian Seaside hotel industry related tobranding.

  3. How do customers evaluate hotel service quality? An empirical study in Tehran hotels

    National Research Council Canada - National Science Library

    Seyedvahid Najafi; Saber Saati; Mohammad Kazem Bighami; Farshid Abdi

    2013-01-01

    The purpose of this study is to investigate the dimensions of hotel service quality, to assess relative importance of them and to evaluate service quality of Tehran hotels in terms of guests’ perspectives...

  4. Family involvement and hotel online reputation

    Directory of Open Access Journals (Sweden)

    J. Diéguez-Soto

    2017-07-01

    Full Text Available Online reputation is nowadays particularly significant in the context of hotel firms due to the high sensitivity and enormous influence of electronic word-of-mouth activities of customers. Since there is still no clear set of online reputation-generating factors, the aim of this paper is to contribute to this knowledge considering the role of family governance as an antecedent of hotel online reputation. Specifically, our purpose is to explain whether the heterogeneity among family firms regarding their family influence on the business exerts a significant effect on online reputation of hotel firms, investigating how family ownership and family management dimensions interact in terms of influencing online reputation. Our findings, based on a sample of 157 Spanish family hotels, indicate a positive influence of family ownership on a hotel's online reputation, augmented by a positive moderating effect of the family management represented by the presence of a family CEO managing the hotel.

  5. The Modern Marketing Communications of Hotel Enterprises

    Directory of Open Access Journals (Sweden)

    Vlashchenko Nataliia M.

    2017-06-01

    Full Text Available The article is aimed at studying the features of marketing communications in the hotel industry and developing scientific-practical recommendations to activate their use at the level of domestic hotel enterprises. A classification of the communications of hotel enterprises, with defining the place for marketing therein, has been compiled. A complex of marketing communications of hotel enterprises has been developed, taking account of the current marketing instrumentarium. Objectives for the staff of hotel enterprises in terms of activities in the social networks have been formulated. Recommendations to activate the development of Internet marketing in the sphere of hospitality have been developed. It has been concluded that the special feature of promoting services of a hotel enterprise is the development of personalized relationships with customers.

  6. Empowerment Perceptions of Employees in Hotel Enterprises

    OpenAIRE

    Şenol Çavuş; Cüneyt Tokmak; Nasiykat Mambetova

    2015-01-01

    The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment ...

  7. Perancangan Corporate Identity Hotel Idas Kuta - Bali

    OpenAIRE

    Beatric, Stephani; Soehardjo, A. J; Prasetyadi, Budi

    2013-01-01

    Hotel Idas Kuta-Bali memerlukan perancangan corporate identity yang baru guna membangun citra Perusahaan.Konsep perancangan corporate identity Hotel Idas dibuat sesuai dengan identitas dari hotel ini, yaitu hoteldengan konsep nuansa alam yang nyaman serta menyediakan fasilitas lengkap dengan harga terjangkau. Melaluipembuatan logo pada corporate identity dengan kesan simpel yang unik serta menunjukkan kepribadian darihotel, kemudian mengaplikasikannya pada berbagai media promosi yang berkaitan.

  8. AKSESIBILITAS HOTEL HORISON BEKASI DENGAN MAL METROPOLITAN

    Directory of Open Access Journals (Sweden)

    Nadia Nursintia

    2016-03-01

    Full Text Available Abstract - Development of accommodation services is growing very fast, the construction of hotels ranging from low to star property confirms that the business is very profitable and promising. Growing hotel development as the presence and development of tourism in a region. Concept of mix used and are now growing in demand by developers. In addition to shorten the land, its facilities are increasingly in demand, because the concept of developing the land into two business buildings comprising the hotel and mall, can provide ease of access for service users to carry out all the activities that support their activities. Accessibility is a very important thing to be considered for the service users to choose the hotel accommodation that will be flown them. Distance, transportation, facilities, road conditions, and ease of location had been the benchmark and consideration to get a suitable hotel for their activities.   Keyword : Accessibility, Hotel   Abstrak - Perkembangan jasa akomodasi saat ini berkembang sangat cepat, dibangunnya hotel mulai dari hotel rendah hingga bintang menegaskan bahwa bisnis properti ini sangat menguntungkan dan menjanjikan. Pembangunan hotel berkembang seiring hadirnya dan berkembangnya pariwisata di suatu daerah. Konsep mix used pun kini semakin berkembang dan diminati oleh para pengembang. Selain karena mempersingkat lahan, fasilitas nya pun semakin diminati, karena konsep mengembangkan satu lahan menjadi dua bangunan usaha yang terdiri dari hotel dan mal, dapat memberikan kemudahan akses untuk para pengguna jasa untuk melakukan segala aktifitas yang mendukung kegiatannya. Aksesbilitas merupakan hal yang sangat penting yang menjadi pertimbangan bagi para pengguna jasa akomodasi untuk memilih hotel yang akan mereka singgahi. Jarak, transportasi, fasilitas, kondisi jalan, dan kemudahan lokasi lah yang menjadi tolak ukur dan pertimbangan untuk mendapatkan hotel yang cocok bagi kegiatan mereka.   Kata Kunci

  9. Antesen Customer Loyalty Pada Budget Hotel

    OpenAIRE

    Rahma, Latifa

    2016-01-01

    This research discusses the effects of Service Quality on Customer Satisfaction, Customer Loyalty, and Brand Image Budget hotel (Five Budget Hotel Managed by local chain hotel). The purpose of this study were 1) to analyze the effects of Service Quality on Customer Satisfaction, 2) to analyze the effects of Service Quality on Customer Loyalty, 3) to analyze the effect of Customer Satisfaction to Customer Loyalty, 4) to analyze the effects of Service Quality on the Brand Image, 5 ) to analyze ...

  10. Corporate social responsibility in hotel industry

    Directory of Open Access Journals (Sweden)

    Maciej Abram

    2016-10-01

    Full Text Available The first objective of this article is to describe the fundamental aspects of the concept of Corporate Social Responsibility (CSR. The second goal is to present the activities, or the so-called good practices that hotels may take up and which are in tandem with the idea of CSR. The good practices will be described on the example of Polish hotel group and two hotels active on the Polish market, especially in Krakow. The article outlines possible benefits resulting from the implementation of CSR principles into the hotel strategy.

  11. C-corporation Hotels vs. Hotel-REITs: A Theoretical and Practical Comparison

    Directory of Open Access Journals (Sweden)

    Tarik Dogru

    2017-02-01

    Full Text Available What are the main differences between C-corporation hotels, such as Marriott, Hilton, and Choice, and Hotel-REITs like Diamond Rock, Felcor, and Host? What are the potential growth opportunities in these hotel structures? The author answers these questions by comparing the two corporate structures.

  12. Kadar Karbohidrat, Lemak, dan Protein pada Kecap dari Tempe

    Directory of Open Access Journals (Sweden)

    ARTINI PANGASTUTI

    2004-11-01

    Full Text Available Soy sauce as one of the soy fermented product could be produced through fermentation by molds and then fermentation by bacteria and yeasts, in salt solution (moromi. The aims of this research were to evaluate and to compare the value of carbohydrate, lipid, and protein in soy sauce which were produced from tempe by mixing Rhizopus oligosporus and R. oryzae with and without moromi fermentation; to compare the taste, aroma and color of soy sauce have been produced and commercial soy sauce, i.e. Bango and Lombok Gandaria. The value of carbohydrate (reducing sugar and starch, lipid, and protein in soy sauce which were produced by mixing of R. oligosporus and R. oryzae with difference treatment by moromi and without moromi fermentations, were analyzed. The satisfaction test was conducted to compare the taste; aroma and color between soy sauce have been seasoning, and the commercial soy sauce Bango and Lombok Gandaria. Soy sauce could be made from tempe without moromi fermentation. Protein and lipid value of soy sauce from tempe without moromi fermentation were higher than soy sauce from tempe with moromi fermentation; such as lipid, but not significantly. Carbohydrate value of soy sauce from tempe without moromi fermentation was lower than soy sauce from tempe with moromi fermentation. Soy sauce from tempe without moromi fermentation had the taste and aroma which more preferable than soy sauce from tempe with moromi fermentation.

  13. Reassessing the Wage Penalty for Temps in Germany

    DEFF Research Database (Denmark)

    Jahn, Elke

    and region. But temps already suffer from a marked wage decline before entering the temporary help sector. Nevertheless, temporary agency employment does not leave a long lasting scar. Three quarters after leaving the sector, temps no longer suffer from a wage penalty. A recent change in the law set a high...

  14. Familiy hotels as a development opportunity of Croatian hotel industry

    OpenAIRE

    Mili Razović

    2014-01-01

    Modern tourists during their stay in the tourism area expect hospitality and direct relationship with its host. The purpose of this paper is to point out the fact that the needs of modern tourists can be satisfied especially in the atmosphere and ambience of the family hotels as more significant form of Croatian tourism offer. Design – The paper consists of comments, research and research results. The methodology of this paper is based on field research on the islands of Brac, Vis, Hvar and Š...

  15. Re-Design Interior Boutique Hotel Di Malang

    OpenAIRE

    Mariana Wibowo, Inez Natalia Suteja

    2016-01-01

    Malang is one of the places nostalgia tourists by Dutchman. Design boutique hotel take building's dutch colonial. Boutique hotel having the characteristics of unique, historic, and fancy. Uniqueness boutique hotel ditonjolkan in the atmosphere hotel that looks homey with support 3star class hotel facilities. The concept of the basis of design with apply a style of design colonial into the interior of boutique hotel good with the material the wall, the floor, ceiling, column and the elements d...

  16. Strategic Management Practices within the Romanian Hotel Industry

    OpenAIRE

    Ovidiu-Niculae Bordean; Anca Borza

    2014-01-01

    The fierce competition among hotels had forced managers to reconsider the way in which they are doing business. The strategic planning is seen as one approach that could help hotel managers to bust their hotel performance and to obtain a competitive advantage against the other hotels. This paper addresses the issue of strategic management in the hotel industry through a survey designed to identify the strategic practices that hotels from the North-Western part of Romania are using. The resear...

  17. Le Carrousel du temps : l'aventure du LHC est un voyage à travers le temps ....

    CERN Multimedia

    Jean Leyder

    1998-01-01

    Les découvertes archéologiques sur l'un des sites du LHC nous ramènent quelques 1700 ans en arrière. Les ingénieurs ont creusé la roche d'environ 208 à 144 millions d'années, et avec les collisions du LHC, le voyage aboutira à l'origine du temps lui même.

  18. Dynamics Days Arizonia 1993. A Workshop held at Tempe, Arizona on 5-9 January 1993

    Science.gov (United States)

    1993-01-09

    ideas of chaos: sensitive dependence on initial conditions, fractals, strange attractors, and the like. The afternoon program featured Dr. Yorke, who... Democritus University of Thrace, Greece), Finite complex dynamical systems dimensional behavior of penetrative convection 31. James Howard (Utah State Univ...CAMBRIDGE, MA 02139 E-mail: NEILG@MEDIA.MIT.EDU JIN-QING FANG PO BOX 275-27 IVAN GJAJA CHINA INST. OF ATOMIC ENERGY UNIVERSITY OF MARYLAND BEIJING, CHINA

  19. Horses Hotel: Proust a Contrapelo

    Directory of Open Access Journals (Sweden)

    Patrick Bange

    2013-10-01

    Full Text Available Este trabalho articula uma crítica da peça Horses Hotel, dirigida por Alex Cassal e Clara Kutner e que esteve em cartaz no Oi Futuro do Flamengo, no Rio de Janeiro, de dezoito de abril a dois de junho de 2013. A partir de uma investigação do projeto estético disposto sobre o palco, percurso ao longo do qual convido Gustave Flaubert e Marcel Proust, discuto em que medida esse projeto constitui uma estética sintomática, cuja base está na defesa de uma arte pela sensação em si.

  20. Housekeeping ESL. Workplace Literacy Curriculum for Hotels.

    Science.gov (United States)

    Van Duzer, Carol; And Others

    This curriculum for hotel employees is based on the analyses of worksite tasks and interactions. Hotel housekeepers were observed on the job, supervisors were consulted, and existing resources were reviewed to determine the language and basic skills needed to effectively and efficiently perform job duties. Twelve curriculum units were developed,…

  1. Pricing in the hotel and catering sector

    NARCIS (Netherlands)

    W.H.M. van der Hoeven; A.R. Thurik (Roy)

    1987-01-01

    textabstractA model explaining gross margins in the hotel and catering sector is developed. A cost-mark-up model for the retail sector is used as a starting point. Although we have to reject the hypothesis of mark-up pricing in the hotel and catering sector, the model proves a useful instrument to

  2. Boutique Hotel Di Manado. Superimpose Architecture

    OpenAIRE

    Pulu, Astrid A; Makainas, Idradjaja; Erdiono, Deddy

    2017-01-01

    Penyediaan jasa akomodasi yang memadai menjadi salah satu sarana pendukung kelancaran pariwisata suatu daerah. Bagi kota Manado dengan objek pariwisata yang mampu mencuri perhatian wisatawan domestik maupun mancanegara, hal ini merupakan sesuatu yang sangat penting. Berbagai hotel beserta klasifikasinya pun sudah banyak bermunculan. Namun melihat perkembangan minat wisatawan terhadap properti yang unik dan terasa berbeda semakin meningkat, maka kehadiran boutique hotel sangat dibutuhkan mengi...

  3. Hotel housekeeping work influences on hypertension management.

    Science.gov (United States)

    Sanon, Marie-Anne

    2013-12-01

    Characteristics of hotel housekeeping work increase the risk for hypertension development. Little is known about the influences of such work on hypertension management. For this qualitative study, 27 Haitian immigrant hotel housekeepers from Miami-Dade County, FL were interviewed. Interview transcripts were analyzed with the assistance of the Atlas.ti software for code and theme identification. Influences of hotel housekeeping work on hypertension management arose both at the individual and system levels. Factors at the individual level included co-worker dynamics and maintenance of transmigrant life. Factors at the system level included supervisory support, workload, work pace, and work hiring practices. No positive influences were reported for workload and hiring practices. Workplace interventions may be beneficial for effective hypertension management among hotel housekeepers. These work influences must be considered when determining effective methods for hypertension management among hotel housekeepers. © 2013 Wiley Periodicals, Inc.

  4. Hotel en Guadalupe, Antillas francesas

    Directory of Open Access Journals (Sweden)

    Bruyère, André

    1966-04-01

    Full Text Available This hotel complex includes a central building and two wings. The former is occupied with the main hall, reception zone, management offices, various shops, bars, games section, open air reception space, resting rooms, dancing hall, services and secondary rooms. The east wing contains the dining room, two drawing rooms, a hall for meetings and banquets, kitchen, dining room for the staff, washing facilities and similar. The west wing has 54 bedrooms and 3 reception rooms. The most outstanding features of this project are the use of concrete slabs for the roof, and the strongly articulate planform, which fits beautifully with the exuberant natural environment.El conjunto hotelero construido consta: de un cuerpo central y dos alas laterales. El primero alberga: la entrada del hotel; zona de recepción; despachos de la administración y dirección; varias tiendas; bares; áreas para juegos; salones al aire libre; salones de descanso; pista de baile; servicios; etc. El ala E. aloja: el comedor; dos salones; la sala para congresos, banquetes u otros usos, etc.; cocinas; comedor de los empleados; lavandería; etc. El ala O. consta de 84 dormitorios y 3 salones. Destacan como características más notables del edificio, el empleo de movidas láminas de hormigón como cubiertas y su planta ágil y viva, que tan bien encaja en el marco exuberante que la rodea.

  5. Hotel Intercontinental, en Ginebra (Suiza

    Directory of Open Access Journals (Sweden)

    Honegger, Addor

    1965-12-01

    Full Text Available This is one of the largest hotels in Switzerland, having 400 bedrooms and a capacity for 800 guests, distributed in 15 storeys. There are also 3 restaurants, 3 bars, a dancing hall, a general hall, with installations for simultaneous translations, cinema shows, etc., with accommodation for 400 people, four lecture rooms, a number of luxurious shops, hairdressers and beauty salon, travelling agency, hot water pool, and other ameneties. Its main merit is the right choice of materials, and the simple, elegant style of its outer shape and interior decoration.Este hotel, que es uno de los mayores construidos en Suiza, cuenta, entre sus dependencias, con 400 habitaciones que pueden acoger a 800 huéspedes y distribuidas en 15 plantas; tres restaurantes; tres bares; un salón de baile; un salón para múltiples usos, equipado con instalaciones de traducción simultánea, de proyección, etc., y en el cual pueden ser servidos banquetes de 400 cubiertos; cuatro salas de conferencias; una serie de lujosas tiendas; peluquería y salón de belleza; agencias de viajes; piscina con agua caliente; etc. Su mayor atractivo reside en la acertada elección de los materiales empleados en su construcción, así como en la elegancia y sencillez de líneas exteriores y decoración interior.

  6. Le temps mesurable, réversible, insaisissable ?

    CERN Document Server

    Fink, Martin; Leduc , Michèle

    2016-01-01

    Depuis l'Antiquité, la nature du temps a fasciné nombre de grands penseurs. Cet ouvrage expose ce que la physique est capable de dire aujourd'hui sur le sujet. La mesure du temps, ou plus exactement celle d'une durée, se fait grâce à des horloges atomiques dont l'exactitude peut atteindre une seconde sur plusieurs milliards d'années. Nous décrivons la façon dont s'effectue le transfert du temps qui permet la synchronisation d'horloges en différents points de la Terre ou de l'espace au milliardième de seconde près, ou même mieux. Les relativités, restreinte et générale, ont bouleversé notre conception du temps et ont un impact considérable sur certains problèmes de la vie quotidienne comme l'utilisation du GPS. On abandonne l'idée d'un temps absolu, le temps devient multiple et insaisissable, et peut-être même une illusion. Enfin la flèche du temps, ou l'irréversibilité, implique que les phénomènes physiques se déroulent toujours dans un sens déterminé, en relation avec la croissan...

  7. Environmentally-friendly practices in hotels

    Directory of Open Access Journals (Sweden)

    Miriam Mbasera

    2016-03-01

    Full Text Available Orientation: There has been a growing concern for a ‘green’ hotel in the view of customers as they experience an increased awareness of environmental damage and excessive consumption of goods, energy and water.Research purpose: To determine the environmentally-friendly practices in hotels in Zimbabwe and South Africa and establish the contribution that hotels are making towards mitigation of the negative environmental effects.Motivation for the study: Currently, the world is facing environmental issues, which include global climate change, ozone depletion, pollution, high consumption of resources and increasing amounts of solid waste. Hotels, as part of the tourism industry, exert a significant impact on the environment. While the extent and range of the impact that hotels exert on the environment suggest an urgent need to address this problem, the question that arises is whether hoteliers appreciate the need for environmentally-friendly initiatives in their establishments.Research design, approach and method: A qualitative research was carried out in eight hotels that employ the strategy of the case study in the aforementioned countries. Main findings: Currently, no policies for green management exist, although some hotels do engage in some environmentally-friendly practices. Some hotel managers do not implement green management initiatives to mitigate the environmental problems emanating from their hotel operations.Practical and/or managerial implications: This indicates that a gap exists between managers’ awareness of appropriate environmentally-friendly practices for hotels, implying a need for training and increased awareness of green management.Contribution and/or value-add: The results could guide managers in the implementation of environmentally-friendly practices in an effort to mitigate environmental problems facing the present generation.

  8. 2 Hoteles en Almería - Gran Hotel Almería –Alcazaba Gran Hotel

    Directory of Open Access Journals (Sweden)

    Cassinello, F.

    1970-05-01

    Full Text Available This article describes the above two hotels, one of which is a town hotel, namely the «Gran Hotel Almería », and the other a touristic hotel situated near the beach and close to sporting facilities. Both hotels are of 1. A classification, and have been carefully designed; they have basic characteristics that are common to both, but have many secondary features that are specific of each, depending on their emplacement and use.En este artículo se describen dos instalaciones hoteleras: una, de carácter urbano, «Gran Hotel Almería»; otra, eminentemente deportiva y de playa, «Alcazaba Gran Hotel». Ambos edificios son de categoría cuatro estrellas y se han estudiado cuidadosamente, plasmando características básicas y fundamentales comunes, pero con detalles distintivos que las diferencian, en función de su emplazamiento y utilización.

  9. Brand performance of Chinese domestic vs. international hotels ...

    African Journals Online (AJOL)

    The significant differences in financial performance between internationally branded hotels and domestically branded hotels in China inspired this study. As part of the research, we surveyed hotel operators and guests on their perception of brand performance of the hotel they managed and stayed at, respectively. Results ...

  10. Employees' perspectives of service quality in hotels | Al-Ababneh ...

    African Journals Online (AJOL)

    ... four- and five-star hotels in Jordan were analysed with the SPSS software based on descriptive statistics. The study's findings indicated that service quality of five-star hotels in Jordan was higher than that of four-star hotels. Keywords: service quality, SERVQUAL, work environment, competitive advantage, hotel industry ...

  11. Optimasi Sistem Pencahayaan Buatan pada Budget Hotel di Surabaya

    OpenAIRE

    Soegandhi, Steffi Julia

    2015-01-01

    Budget hotel is a kind of hotel favored by people as place to stay temporarily with affordable cost. The low cost at budget hotel causes the lack of attention on the lighting system, especially the main product of a hotel, that is the bedroom. This research aims to analyze and to provide solution to an optimum lighting design on budget hotel in Surabaya, that is Hotel 88 and Hotel Bekizaar. Optimization is done by using the software DIALux 4.10. Analysis result shows that all lighting conditi...

  12. The many perspectives on the concept of boutique hotels

    Directory of Open Access Journals (Sweden)

    Ricardo Barbosa Angeli

    2012-12-01

    Full Text Available The hospitality industry needs from time to time to renovate its installations. There is no better moment for a marketing repositioning. This paper presents an exploratory study on how the boutique hotel concept is understood by researchers from different countries. Due to independent hotels agility in implementing innovations, it was considered the possibility of part of this segment adopting the boutique model to improve competitiveness against hotel chains. It was found that there is no single understanding of boutique hotel meaning. Nevertheless, small and fancy hotels with unique design and customer service are usually considered boutique hotels. Unique experience is also mentioned as an ingredient to a boutique hotel.

  13. Geography Matters in Online Hotel Reviews

    Science.gov (United States)

    Wang, Mingshu; Zhou, Xiaolu

    2016-06-01

    In resonance with the popularity of user-generated contents (UGC) and the volunteered geographic information (VGI), this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels), which violates the assumption that ordinary least-square (OLS) is the best linear unbiased estimator (BLUE); therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

  14. Human Resource Evaluation in Hotel Units

    Directory of Open Access Journals (Sweden)

    George Aspridis

    2012-03-01

    Full Text Available This paper aims at presenting and analysing the performance appraisalsystems and the human potential development in hotelunits. It aims at integrating and updating many aspects of performanceappraisal while concentrating on the hotel units systemto prove the importance of human resource evaluation in hotelunits and the procedure that is to be followed by the enterprisefor further development of hotel employees. HR evaluation analysisis presented through relevant theoretical background on theevaluation method and the presentation of the practical problematicalissues in order to create an image for a whole evaluationsystem of HR in Greek hotel enterprises.

  15. Loyalty Card Promotional Activity in Budget Hotel

    OpenAIRE

    Teng, Fei

    2010-01-01

    Loyalty card is one of the most commonly used promotional activities in business. Thus far, there are some research has been done on luxury hotel, but very few researches are on budget hotel. So, the purpose of the thesis is finding out the Swedish customers’ attitude and behavior towards budget hotel’s loyalty card; getting to know what factors influence Swedish customers’ response towards the loyalty card and budget hotels. In the thesis, the main research problem is “How do Swedish custome...

  16. PENGGUNAAN SITUS WEB HOTEL DAN “ONLINE TRAVEL AGENCY” SEBAGAI MEDIA PROMOSI DAN PENJUALAN BAGI HOTEL MELATI DI UBUD

    Directory of Open Access Journals (Sweden)

    Pande Putu Indrayana Tirtayasa

    2016-08-01

    Full Text Available The growth of the number of hotel rooms in Ubud has caused increasing business competition among the so called non-star melati hotel.Non-star melati hotel is a category of hotel which is not qualified to be awarded as a star hotel by Indonesian Ministry of Tourism.In response to the competition, the hotels embrace internet as a sales and promotion media by developing hotel websites.Individual tourism trend ignites the emergence of online travel agency websites (OTA which used by tourists to compare and choose hotels thus increasing the importance of internet as a channel for selling and promoting hotel products.The purposes of this research are to identify motivation, perception, advantages and disadvantages of hotel website and OTA by non-star melati hotel operator’s perspective.Theories used are motivation, perception, and SWOT theory. Data was analyzed with descriptive qualitative method.Results show that hotel website and OTA have its own advantages and disadvantages. Motivation in using hotel website and OTA are very high.Perception in using hotel website and OTA are very agree. It is advised that hotels need to focus more on using OTA as source of getting guests, but also using hotel website, together as medium for promotion and sales activities.

  17. Le facteur temps ne sonne jamais deux fois

    CERN Document Server

    Klein, Etienne

    2009-01-01

    Chose déroutante, décidément, que le temps. Nous en parlons comme d'une notion familière, évidente, voire domestique, "gérable". Nous parlons même d'un "temps réel" pour évoquer l'instantanéité, c'est-à-dire le temps sur lequel nous n'avons aucune prise. Les physiciens, eux, l'ont couplé à l'espace, en ont fait une variable mathématique, abstraite, qu'ils intègrent dans des théories audacieuses, spectaculaires, si complexes qu'elles sont difficiles à traduire en langage courant. Certains disent même avoir identifié le moteur du temps. Quant aux philosophes, ils ne cessent depuis plus de deux millénaires de soumettre le temps au questionnement : est-il une sorte d'entité primitive, originaire, qui ne dériverait que d'elle-même? Ou procéderait-il au contraire d'une ou plusieurs autres entités, plus fondamentales: la relation de cause à effet, par exemple? Le temps s'écoule-t-il de lui-même ou a-t-il besoin des événements qui s'y déroulent pour passer? S'apparente-t-il au devenir,...

  18. Les relativités espace, temps, gravitation

    CERN Document Server

    Le Bellac, Michel

    2015-01-01

    En 1905, la relativité restreinte bouleverse nos conceptions de l'espace et du temps : il n'existe pas de temps universel, et une conséquence spectaculaire est le paradoxe des jumeaux vérifié quotidiennement par le système GPS. Dix années après la relativité restreinte, la relativité générale interprète la gravitation comme une propriété géométrique de l'espace-temps. Il n'existe plus d'espace absolu où l'on pourrait disposer étoiles et galaxies et l'espace-temps est déformé au voisinage d'objets astrophysiques compacts. Dans un environnement de gravité forte, le temps diffère radicalement du temps usuel et la lumière peut faire du surplace ou même se retrouver piégée. Ce livre expose les concepts fondamentaux introduits par Einstein et il les confronte aux expériences les plus récentes en physique des particules élémentaires et en astrophysique. Le lecteur découvrira comment la relativité décrit ces objets étranges et fascinants que sont les étoiles à neutrons, les trous n...

  19. THE ROLE OF MARKETING IN HOTEL INDUSTRY : Six successful hotel units in Abuja and Jakobstad

    OpenAIRE

    Talabi, Juwon

    2015-01-01

    The hotel business is arguably the most lucrative business within the hospitality industry. This is proven by the astronomical growth rate of the industry. However, in the recent years, the industry has witnessed a high level of competitions which makes hotel owners and managers search for new ways of ensuring success in their business voyages by applying different strategies to yield high occupancy rate of their hotel rooms and concomitantly provides them with good returns on their investmen...

  20. The position of hotel chains in hospitality industry on example of Hilton Hotels

    OpenAIRE

    Sadykova, Margarita

    2012-01-01

    Within a few decades globalization continues to be widespread in all sectors. This phenomenon affects tourism as well, we can follow such new trends such as acquisitions or creation of big hotel groups.Thus, we can see how this issue is important nowadays.This bachelor thesis project is focused on analyzing the current position of hotel chains on market. In the theoretical part are explained major terms related to the operation of hotel chains, system of their functioning and comparisons with...

  1. Pengaruh Bauran Promosi Hotel Terhadap Keputusan Menginap Business Traveler Di Hotel Bisnis (Studi Pada Tamu Hotel Ibis Surabaya City Center)

    OpenAIRE

    Molika, Enne; Abdillah, Yusri; Pangestuti, Edriana

    2017-01-01

    Promoting product is irnportant in business, because promotion has lasting irnpact in getting the consurner. This study airns to identify the effect of variable Promotion Mix (X) to the decision of stay (Y) business traveler at the Hotel Ibis Surabaya City Center,and to know the influence dorninant indicator in variable Promotion Mix on Structure Decision Stayed. The research using explanatory research rnethod with quantitative approach. The object is guest of Hotel Ibis Surabaya City Center....

  2. ECO-MARKETING TRENDS OF HOTEL INDUSTRY DEVELOPMENT IN UKRAINE

    Directory of Open Access Journals (Sweden)

    Olha DANILOVA

    2017-06-01

    Full Text Available Eco-marketing trends of hotel industry development are examined. Major factors that effected on the appearance of eco-hotels are disclosed, as well as eco-hotel environmental and economic benefits are discussed. Classification of both eco-hotels and organizations involved in eco-certification is suggested. Problems and prospects of eco-hotel development in Ukraine are analyzed.

  3. Analýza boutique hotelů

    OpenAIRE

    Dvořáková, Lucie

    2014-01-01

    The Diploma thesis "Boutique Hotels Analysis" is focused on tourism and hotel industry in the Czech Republic. The theoretical part encompasses essential terms and pieces of knowledge in both sectors; the practical part is based on boutique hotel Buddha-Bar Hotel Prague. Provided services, position among competitive subjects in hotel industry market and satisfaction of staff are analyzed. Based on results, strategy for further development and suggestions for increasing competitiveness are reco...

  4. SYSTEM DYNAMIC MODEL OF MARKETING IN HOTEL COMPANY

    OpenAIRE

    Milić Beran, Ivona; Briš Alić, Martina; Antunica, Nikica

    2017-01-01

    The subject of this paper is qualitative as well as quantitative system dynamics modeling of the marketing department in a hotel company. It is known that there is an increasing number of tourists in Croatia and also that in some regions hotel capacities are insufficient so hotel management has a major challenge to make decisions about increasing hotel capacities. The dynamic model, in this study, is oriented towards building new hotel capacities according to the increased demand. The paper ...

  5. DAMPAK PERKEMBANGAN CITY HOTEL TERHADAP USAHA HOTEL MELATI DI KOTA DENPASAR

    Directory of Open Access Journals (Sweden)

    Ketut Ngurah Trisni Sakawati

    2015-09-01

    Full Text Available The tourism sector of Bali has developed rapidly in the last tenyears, especially when it is seen from the trend of the numbers ofdomestic and foreign tourist arrivals. This trend is accompaniedwith the increasing number of accommodation facilities. Denpasaris a region which shows the rapid growth of accommodationfacilities, such as the presence of a number of hotels in the city areawhich is often referred to as a city hotel. This study examines thefactors that cause the growth of city hotels, the impacts of the cityhotel growths on the budget hotel businesses, the competition andbusiness strategies of inter-city hotels as well as their influences onbusiness strategies of budget hotels in Denpasar City. The theoriesapplied in the study were the theory of supply and demand, theimpact theory and the theory of tourism policy. Data were collectedthrough observation and interviews with relevant tourismstakeholders. The findings show the rapid developments of the cityhotels have given negatif and positive impacts on the businesses ofthe budget hotels in Denpasar. To prevent excessive developmentof the city hotel, it is recommended to Denpasar government todevelop a needs assessment of hotel rooms and some policies suchas standard setting policies of room rates or equitable policy of thehotel developments.

  6. The Virtual Arizona Experience

    Science.gov (United States)

    Allison, M. L.; Davis, R.; Conway, F. M.; Bellasai, R.

    2012-12-01

    To commemorate the once-in-a-lifetime event of Arizona's hundredth birthday, the Centennial Commission and the Governor of Arizona envisioned a museum and companion website that would capture the state's history, celebrate its people, and embrace its future. Working with world-renowned museum designers, the state began to seek ideas from across Arizona to create plans for a journey of discovery through science and the humanities. The museum would introduce visitors to some of the people who nurtured the state through its early years and others who are innovating its tomorrows. Showcases would include the resources and experiences that shaped the state's history and are transforming its present day, highlighting the ingenuity that tamed the wild frontier and is envisioning Arizona's next frontiers through science and technology. The Arizona Experience (www.arizonaexperience.org) was initially intended to serve as the web presence for the physical museum, but as delays occurred with the physical museum, the site has quickly developed an identify of its own as an interactive, multimedia experience, reaching a wider audience with functions that would be difficult or expensive to produce in a museum. As leaders in scientific and technological innovation in the state, the Arizona Geological Survey was tasked with designing and creating the Arizona Experience site. The general themes remain the same; however, the site has added content and applications that are better suited to the online environment in order to create a rich, dynamic supplement to a physical museum experience. The website offers the features and displays of the future museum with the interactive nature and learning environment of the web. This provides an encyclopedic overview of the State of Arizona by subject matter experts in a manner that is free and open to the public and erases socio-economic, political, and physical boundaries. Over the Centennial Year of 2012 the site will release a new theme and

  7. Hotel Section Management by Using Balanced Scorecard

    Directory of Open Access Journals (Sweden)

    Anna Lysy

    2009-04-01

    Full Text Available The paper presents some problems in using Balanced Scorecard (BSC in a hotel section. Fundamental element, which marks out BSC conception, is consolidation around vision and strategy appointed by the hotel management. Well compiled strategy should join all the targets and indexes, which compose four perspectives in BSC. Hotel section is the main gaining centre in the hotel, because the service quality is the main target of management strategy. BSC is a tool, which should not only measure effectiveness, but also implement changes, as soon as possible, so that the effects and expected results will be quick achieved. Most of the companies, which have used this conception, have treated it as a basic management system that joins strategy and operational activity. Therefore it is necessary to improve, modernize and create new sub perspectives in compiled BSC.

  8. Empowerment Perceptions of Employees in Hotel Enterprises

    Directory of Open Access Journals (Sweden)

    Şenol Çavuş

    2015-12-01

    Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II”and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub- dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position

  9. Empowerment Perceptions of Employees in Hotel Enterprises

    Directory of Open Access Journals (Sweden)

    Şenol ÇAVUŞ

    2015-12-01

    Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II” and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub-dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position.

  10. Hotels and Motels - Volusia County Lodging (Points)

    Data.gov (United States)

    NSGIC Local Govt | GIS Inventory — Abstract: This file shows the physical location of known Hotel, Motel, and Bed and Breakfast establishments in Volusia County. This file will be checked at least...

  11. Rosebud Casino and Hotel NPDES Permit

    Science.gov (United States)

    Under NPDES permit SD-0034584, Rosebud Casino and Hotel, South Dakota, is authorized to discharge from its wastewater treatment facility in Todd County, South Dakota to an unnamed drainageway(s) tributary to Rock Creek.

  12. Rosebud Casino and Hotel NPDES Proposed Permit

    Science.gov (United States)

    Indian Country, Minor Permit, proposed permit SD-0034584, Rosebud Casino and Hotel, South Dakota, is authorized to discharge from its wastewater treatment facility in Todd County, South Dakota to an unnamed drainageway(s) tributary to Rock Creek.

  13. Hotel and Motel Fire Safety Project - USFA

    Data.gov (United States)

    Department of Homeland Security — Provides a listing of properties compliant with the requirements of the Hotel and Motel Fire Safety Act of 1990. Users may search for compliant properties and submit...

  14. Sustainability in the global hotel industry

    OpenAIRE

    Jones, Peter; Hillier, David; Comfort, Daphne

    2014-01-01

    The purpose of this paper is to provide an exploratory review of how the global hotel industry publicly communicates its approach to sustainability. \\ud \\ud The paper begins with an outline of the growing importance of sustainability within the hospitality industry and a short discussion of the characteristics of sustainability. The paper draws its empirical material from the most recent information on sustainability posted on the world's leading hotel chains' corporate websites. \\ud \\ud The ...

  15. ORGANIZATIONAL BEHAVIOR IN THE MACEDONIAN HOTEL BUSINESS

    OpenAIRE

    Zendeli, Mislim; Tulov, Blagica Rizoska

    2012-01-01

    This paper, beside its extensive coverage of the theory of organizational behavior, focuses on conducting an empirical research to determine the differences in perceptions of the employees employed in the hotel industry in Macedonia. By using a sample of 96 individuals aged from 20 to 65 years (56% employees, 44% managers and 35% females and 65% males), gender and work position have been confirmed as relevant variables that contribute to the organizational behavior in the hotel business in Ma...

  16. ORGANIZATIONAL BEHAVIOR IN A MACEDONIAN HOTEL BUSINESS

    OpenAIRE

    Zendeli, Mislim; Tulov, Blagica Rizoska

    2012-01-01

    This paper, beside its extensive coverage of the theory of organizational behavior, focuses on conducting an empirical research to determine the differences in perceptions of the employees employed in the hotel industry in Macedonia. By using a sample of 96 individuals aged from 20 to 65 years (56% employees, 44% managers and 35% females and 65% males), gender and work position have been confirmed as relevant variables that contribute to the organizational behavior in the hotel business in Ma...

  17. Analisa Investasi Hotel Axana (Ex Ambacang Padang

    Directory of Open Access Journals (Sweden)

    Gusriani Gusriani

    2013-03-01

    Full Text Available Gempa bumi pada tahun 2009 mengakibatkan bangunan-bangunan di Padang banyak yang runtuh, salah satunya adalah Hotel Ambacang. Pemilik  membangun kembali Hotel  Ambacang dengan desain struktur  tahan gempa dan ini  membutuhkan biaya yang jauh lebih besar dari bangunan semula. Hotel Axana adalah hotel berbintang empat dengan jumlah lantai empat lantai, lantai satu terdiri dari kafe, lobby, gudang, coffe, dan ballroom, sedangkan untuk lantai dua terdiri dari 39 unit kamar, lantai tiga terdiri dari 37 unit kamar, lantai empat terdiri dari 38 unit kamar,  gym dan kolam renang. Penelitian ini bertujuan melakukan analisa kelayakan dengan meninjau aspek finansial. Analisa finansial ini dilakukan dengan menganalisa variabel investasi, kemudian menghitung pengeluaran dan  penerimaan  yang selanjutnya dapat dibuat cashflow selama masa investasi, kemudian dilakukan analisa sensitivitas terhadap variabel tingkatan jumlah pengunjung, tarif sewa kamar, dan suku bunga bank. Dari hasil analisa data diketahui bahwa Investasi total Hotel Axana Sebesar Rp 130.293.467.888,00 dengan NPV selama masa investasi  sebesar   Rp 1.712.634.662,00, sedangkan analisa Profitability Index (PI Hotel Axana ini = 1,3%, positif berarti hotel ini profit dan dikatakan layak dari segi finansial. Hasil analisa sensitivitas antara variabel okupansi, tarif sewa kamar, dan suku bunga terhadap NPV diketahui bahwa Hotel  Axana Padang layak jika  tingkat hunian lebih dari 40%, penurunan tarif sewa kamar tidak lebih dari 5% dari taraf saat ini,  suku bunga tidak lebih lebih dari 12,6 %.

  18. QUALITY AND SENSORY EVALUATIONS OF TEMPE PREPARED FROM VARIOUS PARTICLE SIZES OF LUPIN BEANS [Evaluasi Sensorik dan Kualitas Tempe dari Kacang Lupin Berbagai Ukuran Partikel

    Directory of Open Access Journals (Sweden)

    Sri Priatni*

    2013-12-01

    Full Text Available Tempe is an Indonesian fermented soy bean, produced by using mainly Rhizopus oligosporus. Diversification of tempe raw materials is required for better food security, e.g., using lupin. The potency of lupin bean has been studied as a substitute of soy in tempe production. Nutritionally, lupin bean offers additional advantages over soy bean, i.e., it has a lower level of many anti-nutritional factors (ANFs but contains higher protein (32-36% than most pulses. The objectives of this study were to select the most suitable lupin bean from different particle sizes for tempe production and to characterize the quality of lupin tempe. In this study, the lupin tempe samples were analyzed for moisture content, firmness, aroma, and the total count of colony after 1 and 2 days of fermentation. Sensory evaluation was conducted by 17 Indonesian untrained panelists (hedonic in three different days. The data were evaluated statistically using General Linear Model (GLM and Tukey’s Honest Significant Difference (HSD. Results showed that the moisture content of lupin tempe ranged from 60 to 66%, higher than that of soy tempe (58.90%. Meanwhile, the firmness of lupin tempe was between 21.38-30.89 N. Mostly, tempes which were produced from ≤50% of particles sized ≥5 mm (L3, L5 and L6 exhibited poor quality in terms of firmness and aroma. The mean of total count of colony in lupin tempe were 3.0x104 CFU/g, lower than that of soy tempe (218x103 CFU/g, indicating a slower growth of mycelia on lupin beans. However, the overall acceptability of lupin tempe which was prepared from whole beans (L4 and L7 was not significantly different from that of soy tempe. Based on these quality and sensory tests, lupin tempe using whole lupin beans was recommended for substitute of soy bean in tempe production.

  19. HOTEL HIJAU SEBAGAI ALTERNATIF PENGURANGAN DAMPAK LINGKUNGAN

    Directory of Open Access Journals (Sweden)

    Nanny Roedji Roedji

    2016-11-01

    Full Text Available Nowadays, eviromental management has gotten a fully attention. Then, hospitality industry in East Java Province has committed to the Eco Friendly Enviroment needs a deep investigation in order to analyze a practical managment of hotel product which uses an eviromental friendly method in improving efficiency of energy, water, air quality, and solid waste management and liquid waste management system. This research used a descriptive qualitatif method which chracterized causuality and using a survey method. Data were collected by using an istitutional-perceptional approach and were analyzed by using enviromental performance scale from 1 to 5 point toward Green Hotel practice. The conclusion from the investigation result are; 45% hotel understand the concept and green product implementation. 50% hotel reuse the water to pour the garden. 40% about operating procedure such as towel reuse and bed sheet. 90% of the hotel already use VRV air-conditioner which can adjust the temperature suitable� with the number of the people in the room and its automatically turn off when there are no people in the room. 45% shows that hotel provide dispenser to combine shampoo and conditioner (hair moisturizer in one product so it will decrease the plastic waste.

  20. Arizona motor vehicle crash facts, 2010

    Science.gov (United States)

    2010-08-22

    This publication is an annual statistical review of the motor vehicle crashes in the State of Arizona for the calendar year 2010. The results are compiled from Arizona Traffic Accident Reports submitted to the Arizona Department of Transportation by ...

  1. Arizona motor vehicle crash facts, 2008

    Science.gov (United States)

    2009-06-25

    This publication is an annual statistical review of the motor vehicle crashes in the State of Arizona for the calendar year 2008. : The results are compiled from Arizona Traffic Accident Reports submitted to the Arizona Department of Transportation b...

  2. Arizona motor vehicle crash facts, 2007

    Science.gov (United States)

    2009-02-17

    This publication is an annual statistical review of the motor vehicle crashes in the State of Arizona for the calendar year 2007. : The results are compiled from Arizona Traffic Accident Reports submitted to the Arizona Department of Transportation b...

  3. Arizona motor vehicle crash facts, 2014.

    Science.gov (United States)

    2015-06-01

    This publication is an annual statistical review of the motor vehicle crashes in the State of Arizona for the calendar year 2014. The : results are compiled from Arizona Traffic Accident Reports submitted to the Arizona Department of Transportation b...

  4. Arizona motor vehicle crash facts, 2009

    Science.gov (United States)

    2009-09-29

    This publication is a statistical review of the motor vehicle crashes in the State of Arizona for calendar year 2009. The results are compiled from Arizona Traffic Accident Reports submitted to the Arizona Department of Transportation by state, count...

  5. Kaljujooniste keskus Arizonas / Andres Kurg

    Index Scriptorium Estoniae

    Kurg, Andres, 1975-

    1998-01-01

    Arhitekt William Bruderi projekteeritud kaljujooniste uurimis- ja eksponeerimiskeskus Phoenixis, Arizonas säilitab kivijooniseid, mille autoriteks olid sealset piirkonda kuni 16. sajandini asustanud hohokamid

  6. USING THE ECO CONCEPT FOR SMART HOTEL PROMOTION CASE STUDY: HOTEL VEGA

    Directory of Open Access Journals (Sweden)

    NEACŞU NICOLETA ANDREEA

    2017-11-01

    Full Text Available In order to be competitive on the tourism market, hotels adopt different strategies. An intelligent and relatively new strategy that is adopted in the hotel market in Romania is the use of the ECO concept, the goal being to achieve sustainable development and sustainable tourism, involving a series of socio-economic benefits. One of the first accommodation units in Romania to use this strategy is Vega Hotel in Mamaia, a 5* hotel, which was awarded the Eco-Hotel Management System certification by Tuv-Rheinland Romania in the summer of 2009. This paper, through a market research, analyzes the views and attitudes of tourists on the use of the ECO concept in the hospitality industry.

  7. Hotel Stouffer's Atlanta Inn. - Georgia (EE. UU.

    Directory of Open Access Journals (Sweden)

    Heery, -

    1976-04-01

    Full Text Available On a large 4-storey base structure rises a long, rather narrow 27-story tower. The 37,000 m2 of the hotel are distributed in the following manner: 525 hotel rooms, special suites, convention hall, meeting rooms; three restaurants with different interior decorations; ball room; cafeterias, shops; swimming-pools; additional installations that correspond to this hotel category. A chapter of great importance in the construction of the hotel was the interior planning and design. Different colour schemes, special furniture and a most varied selection of decorative and functional elements have been used. The materials and design of the exterior have been chosen with utmost care, whereby a contrast, though not a clash, with the adjacent buildings has been achieved. The hotel is completed with a 1,000-car parking deck, situated across the street and connected with the hotel by means of an over Street bridge.Está constituido por una amplia base de cuatro plantas, sobre la que se eleva una alta y esbelta torre de 27 plantas. En sus 37.000 m2 de superficie total se distribuyen: 525 habitaciones para clientes, incluyendo suites de categorías distintas; gran salón de congresos y salas de juntas y reuniones; tres restaurantes con distintas ambientaciones; sala de baile; cafeterías, tiendas; piscinas; y toda una serie de servicios propios de un hotel de esta categoría. Un capítulo de gran importancia en la construcción del hotel fue la ambientación interior, conseguida con diferentes esquemas de color, mobiliario especial y los más variados elementos decorativos y funcionales. El exterior también fue muy cuidado, empleándose materiales y diseños que contrastan, sin desentonar, con los edificios vecinos. El hotel se completa con un aparcamiento cubierto, de 1.000 plazas, situado al otro lado de la calle, y al que se une mediante un puente elevado.

  8. INVESTMENT EFFICIENCY IN NEW HOTEL BUILDINGS IN CROATIA

    Directory of Open Access Journals (Sweden)

    Eddy Rot

    2012-12-01

    Full Text Available Abandonment of mass tourism in the late 80-ies of 20th century and attitude of humane tourism oriented to the needs and requirements of individuals, it is characterized by changes in the design and architectural design of hotel facilities. Features and functionality of hotel facilities are affected by trends in tourism demand. Tourism gets new features, which hotel companies must adapt. Individualism, humanism and hedonism are the guidelines that accompany the tourist industry in the 21st century. They determine the new considerations shaping and arranging hotel facilities, and the need for transformation of the hotel buildings designed for mass tourism in facilities for contemporary tourist who is aware of his needs, desires and aspirations. These trends should be monitored and the hotel industry in Croatia. The last decade marked by investments in reconstruction and modernization of existing hotel facilities, but investment in new hotel facilities are still minor. The reason for this is the fact that the hotel industry is low profitable activity, but also in the unfinished privatization, lack of domestic financial capital and the lack of attractiveness of the Croatia to attract foreign capital which would allow meaningful construction of new and rehabilitation of existing hotel facilities in line with trends in the tourism market. This paper critically examines the state of the hotel industry in the Republic of Croatia and its competitiveness in Europe, and it presents the results of research on the effectiveness of building a fictional hotel in Croatia, with a comparative analysis with European hotels.

  9. Pengaruh Penambahan Tepung Tempe Terhadap Mutu Kecap Air Kelapa

    Directory of Open Access Journals (Sweden)

    Sifia Silfia

    2011-12-01

    Full Text Available It had been done the research on effect of tempe flour addition to the quality of coconut water sauce with the aim of reducing dependence on soybean as a raw material of soy sauce and potential use of coconut water waste. The study was conducted with the combined treatment of tempe flour percentage (5% and 10%, and the addition of the preservative sodium benzoate treatment (0.1 g and 0.2 g. The protein level, metal contamination (Pb, Cu, Fe, Zn, microbial contamination and organoleptic tests of the flavor, color, fragrance and product stability during storage were analyzed. The results showed that the addition of tempe flour of 10% with 0.2 grams of the preservative sodium benzoate provide optimal results with a protein content of 6.24%, texture, flavor, and color were preferred and the product keep persitst for more than 8 weeks.ABSTRAKTelah dilakukan penelitian pengaruh penambahan tepung tempe terhadap mutu kecap air kelapa dengan tujuan mengurangi ketergantungan pada kacang kedele sebagai bahan baku pembuatan kecap dan memanfaatkan limbah air kelapa. Penelitian dilakukan dengan kombinasi perlakuan persentase tepung tempe 5% dan 10%, dan perlakuan penambahan pengawet natrium benzoat 0,1 gr dan 0,2 gr. Produk kemudian dianalisis kadar protein, cemaran logam (Pb, Cu, Zn, cemaran mikroba dan uji organoleptik terhadap rasa, warna, aroma dan ketahanan simpan. Hasil penelitian menunjukkan bahwa penambahan tepung tempe 10% dengan pengawet natrium benzoat 0,2 gram memberikan hasil optimal dengan kadar protein 6,24%, tekstur, rasa dan warna disukai serta tahan simpan lebih dari 8 minggu.

  10. Modern quality management in hotel tourism

    Directory of Open Access Journals (Sweden)

    Vorina Anton

    2012-01-01

    Full Text Available Tourism is a rapidly growing industry that requires explosive reaction of management. In order to achieve or even exceed guests' expectations, we must determine what their expectations for quality of service are. The employees are the heart of business. How do we integrate all the power of quality that we will become in the eyes of customers? This is the task of modern management in tourism. In this paper we present an analysis of quality in a casual sample of 333 guests in 42 different hotels in Slovenia and Croatia. Based on multiple linear regression analysis, we found that guests in the four-star hotels are more satisfied with the quality of offers as guests in three-star hotels. Statistically significant differences between the three-stars hotels and four-star hotel is reflected in the satisfaction with the quality of food and drink and its quick service, the price of the service, friendliness of staff to guests, and the arrangement of the restaurant, reception and rooms.

  11. de los hoteles españoles

    Directory of Open Access Journals (Sweden)

    Enrique Claver Cortés

    2007-01-01

    Full Text Available Los hoteles necesitan cada vez más información para su correcta gestión y para maximizar su desempeño o éxito empresarial. De esta forma, en este estudio se analizan una serie de variables estratégicas clave que influyen directamente sobre el desempeño hotelero. Estas variables son el tamaño, el tipo de gestión y la categoría de los hoteles. En este trabajo, empleando la teoría de los grupos estratégicos, se han agrupado los hoteles españoles de entre 3 a 5 estrellas en función de cada una de estas variables estratégicas con el objetivo de determinar si influyen significativamente sobre el desempeño hotelero y en qué sentido. Entre los resultados que se han obtenido destacan el hecho de que a mayor tamaño y categoría, mayor es el desempeño que alcanzan los hoteles. Así mismo, los hoteles que pertenecen a cadenas alcanzan niveles de desempeño mayores que los independientes. Por lo tanto, de esta investigación se deducen importantes implicaciones para la dirección hotelera.

  12. Tempe as Language: An Indonesian Village Revitalisation Mini-project

    Directory of Open Access Journals (Sweden)

    Kirsten Bradley

    2016-08-01

    Full Text Available In Kandangan, a village in the Temmanggung Regency (Kabupaten Temanggung in the Province of Central Java, tempe bunguk used to be a daily food—using locally grown bunguk beans—and made in many households. But imported blocks of tempe from China made with industrially grown soy beans have slowly crept in and replaced it. As part of her food skills mapping (a part of the Spedagi Project, Francisca Callista (Siska went searching for what used to be eaten in her village, and for those who could remember how to make it.

  13. Reassessing the Wage Penalty for Temps in Germany

    DEFF Research Database (Denmark)

    Jahn, Elke

    As a consequence of the rapid growth of temporary agency employment in Germany, the debate on the poor working conditions of temps, specifically their remuneration, has intensified recently. Using administrative data, the paper shows that the wage gap for German temp workers is rather large and v...... change in the law set a high incentive for temporary help agencies to pay their workers according to a sectoral collective agreement. Surprisingly, the unionization of the sector could not bring the widening wage gap to a halt....

  14. Arizona Conserve Water Educators Guide

    Science.gov (United States)

    Project WET Foundation, 2007

    2007-01-01

    This award-winning, 350-page, full-color book provides a thorough study of Arizona water resources from a water conservation perspective. Its background section contains maps, graphs, diagrams and photos that facilitate the teaching of 15 interactive, multi-disciplinary lessons to K-12 students. In addition, 10 Arizona case studies are highlighted…

  15. ANALYZING INCOME STATEMENT OF 3 STAR HOTELS IN THESSALONIKI

    National Research Council Canada - National Science Library

    Vassilis Chouliaras

    2012-01-01

    .... Moreover, many hotels have shown repeated losses. This study has attempted to investigate the effectiveness of the three star hotels of the city of Thessaloniki compared with the whole country...

  16. Emergency Management for Disasters in Malaysian Hotel Industry

    Directory of Open Access Journals (Sweden)

    AlBattat Ahmad Rasmi

    2014-01-01

    Full Text Available This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and International in Kuala Lumpur, Subang, and Putrajaya are undertaken. The result revealed that Malaysian hotels are exposed to a wide range of natural and man-made disasters. Malaysian hotels lack proactive emergency planning and a lot of constraints which impede successful emergency planning for disasters in the hotel industry in Malaysia, with emphasizing on the relevant authority’s role to demonstrate emergency management to hotels convincing them to adopt such practices, so they can be able to cope with emergencies effectively.

  17. Role of parking in the hotel supply chain management

    National Research Council Canada - National Science Library

    Robert Maršanić; Edna Mrnjavac

    2015-01-01

    .... The hotel product as a tourist product presents a specific mix of services and products The focus of this study has been placed on the hotel company, that, in order to create such a product, builds...

  18. Developing a Model for Sustainable Hotels in Northern Cyprus

    National Research Council Canada - National Science Library

    Soad Abokhamis Mousavi; Ercan Hoşkara; Kyle M Woosnam

    2017-01-01

    The purpose of this work is to develop a sustainable hotel building model (SHBM) that will allow for the measurement of sustainability in determining what conditions are most ideal for hotels in Northern Cyprus...

  19. STRATEGIC MANAGEMENT PRACTICES WITHIN THE ROMANIAN HOTEL INDUSTRY

    National Research Council Canada - National Science Library

    Ovidiu-Niculae Bordean; Anca Borza

    2014-01-01

    .... This paper addresses the issue of strategic management in the hotel industry through a survey designed to identify the strategic practices that hotels from the North-Western part of Romania are using...

  20. Traveler's encounter with nymphs in a hotel bed.

    Science.gov (United States)

    Sandlund, Johanna; Banaei, Niaz

    2014-01-01

    This case illustrates skin lesions in a traveler staying in a hotel bed infested with tics. Although infestation of hotels with bedbugs belonging to the Cimex genus is a growing problem worldwide, tick infestation has never been reported before.

  1. Disaster Preparedness of Hotel Industry Abroad: A Comparative Analysis

    Directory of Open Access Journals (Sweden)

    AlBattat Ahmad R.

    2014-01-01

    Full Text Available This paper aims to identify major emergencies that have the potential to place hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian and Jordanian hotels. Face-to-face interview for managers from three, four and five star hotels from different backgrounds: local; regional; and International in Kuala Lumpur, Penang, Amman and Petra were undertaken. Results revealed that hotels are exposed to a wide range of natural and man-made disasters, Occurred globally affected locally. Hotels lack proactive emergency planning and a lot of constraints which impede successful emergency planning for disasters in the hotel industry, with emphasizing on the relevant authority’s role to demonstrate emergency management to hotels convincing them to adopt such practices, so they can be able to cope with emergencies effectively.

  2. Do social media display correct conventional hotel ratings ...

    African Journals Online (AJOL)

    . Conventional ratings are ratings, commonlyusing stars as a symbol, allocated by government or private bodies that work with hotel inspectors. The data from guest ratingson TripAdvisor was explored through two samples of hotels that were ...

  3. BUCHAREST HOTEL MARKET IN THE EUROPEAN CONTEXT

    Directory of Open Access Journals (Sweden)

    Silvia Patricia DODU

    2014-12-01

    Full Text Available The European hospitality industry currently sees an increase in all specific indicators, a fact that shows, on one hand, the ability of this sector to overcome the economic turbulences of recent years, but also the real perspectives for future growth. Today’s hotel industry can no longer rely on the traditional growth methods, and needs to prepare for the major confrontation with the next-generation technological developments that generate modern marketing channels but, by default, incur significantly higher costs for simply „being” on the market. The Bucharest hotel market is no exception; in the recent past, it has witnessed a slight upwards trend generated by the increase of demand in the business tourism area, while also facing the challenge of integration of modern technologies in the hotel business.

  4. Cryptosporidiosis Outbreak Associated With a Single Hotel.

    Science.gov (United States)

    Fill, Mary-Margaret A; Lloyd, Jennifer; Chakraverty, Tamal; Sweat, David; Manners, Judy; Garman, Katie; Hlavsa, Michele C; Roellig, Dawn M; Dunn, John R; Schaffner, William; Jones, Timothy F

    2017-05-01

    We investigated a gastrointestinal illness cluster among persons who attended a baseball tournament (>200 teams) during July 2015. We interviewed representatives of 19 teams; illness was reported among only the 9 (47%) teams that stayed at Hotel A (p Hotel A was significantly associated with illness (odds ratio: 7.3; 95% confidence interval: 3.6, 15.2). Eight out of nine (89%) stool specimens tested were positive for Cryptosporidium, with C. hominis IfA12G1 subtype identified in two specimens. The environmental health assessment detected a low free available chlorine level, and pool water tested positive for E. coli and total coliforms. A possible diarrheal contamination event, substantial hotel pool use, and use of cyanuric acid might have contributed to this outbreak and magnitude. Aquatic facilities practicing proper operation and maintenance (e.g., following the Centers for Disease Control and Prevention’s Model Aquatic Health Code) can protect the public’s health.

  5. Approaches to quality management in hotel industry

    Directory of Open Access Journals (Sweden)

    Kateřina Ryglová

    2013-01-01

    Full Text Available The aim of the paper is to present possibilities and specifics of quality management in hotel services with the focus on the Servqual model. Servqual works on the definition of five dimensions of service quality: tangibles, reliability, responsiveness, assurance and empathy. Demonstrating the practical application of Servqual in selected hotels in the Czech Republic is also a part of the paper. Input data have been gained by force of a primary field-research with the help of a quantitative research via questionnaires and deep interviews. The results of the Servqual score for individual dimensions of service quality have also been used to calculate a total weighted score for the examined hotels and to outline benchmarking utilisation possibilities.

  6. The effect of visibility of environmental friendliness in hotels

    OpenAIRE

    Hernesniemi, Maria

    2015-01-01

    This research studies the visibility of environmental friendliness in the hotel industry and whether or not it can have a positive effect, especially with profitability. Two local hotels from Helsinki are included as practical examples, Scandic Marski and Best Western Premier Hotel Katajanokka. The research is conducted using both quantitative and qualitative research methods as well as literature review. Close ended questionnaires were sent out to two case hotels and Scandic Marski Front Off...

  7. Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

    OpenAIRE

    Ade Mubarok; M Ridza Apriyanta

    2017-01-01

    Abstrak Hotel adalah industri yang berkembang sangat cepat seiring dengan perkembangan teknologi informasi. salah satu faktor yang dapat memberikan fasilitas kenyamanan adalah adanya layanan informasi yang cepat untuk reservasi hotel. Beberapa masalah yang biasanya dihadapi pihak hotel dan calon tamunya seperti sulit mendapatkan informasi yang cepat, melakukan check in dan pembayaran yang mengharuskan tamu datang lansung ke hotel, melakukan pencatatan buku tamu dan membuat laporan secara ...

  8. The Market Opportunities of Hotel Investment in Semarang

    OpenAIRE

    Pratiwi, Nadiar; Setijanti, Purwanita; Utomo, Christiono

    2015-01-01

    Semarang is the capital city of Central Java with its greatest economic structure in the trading sector, including hotels and restaurants. Hotel investment in Semarang still has an opportunity. This research is needed to determine the best types of hotels that are possible to be built in Semarang. The method that is used in this research is surveyed by questionnaire and descriptive analysis using mean - standard deviation diagram. The types of hotels that are possible to be built in Semarang ...

  9. Emergency Management for Disasters in Malaysian Hotel Industry

    OpenAIRE

    AlBattat Ahmad Rasmi; Mat Som Ahmad Puad; Abukhalifeh Ala`a

    2014-01-01

    This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and Inte...

  10. The Pricing Effects of Heritage at an Iconic Hotel

    OpenAIRE

    Bradford T. Hudson

    2015-01-01

    Historic hotels are a recognized product type in the lodging industry and may be found in significant numbers throughout the globe. The purpose of this article is to validate the notion that heritage can be an important element of the consumer value proposition for older hotels, by demonstrating that an iconic hotel with a distinct historical identity is able to attain a price premium over newer hotels with comparable operating characteristics. This exploratory study is based on qualitative f...

  11. Financial Accountant Versus Managerial Accountant in the Hotel Business System

    OpenAIRE

    Ivana Zubac

    2012-01-01

    From the perspective of financial or managerial accountant, subject of interest in this paper is the relationship of financial and managerial accounting in the hotel business. Being necessary functions within the business system of hotel company, their mutual connection as well as their differences are explained. The management of hotel company makes decisions based on accounting information from both parts of accounting. As support to hotel management in decision-making, finan...

  12. Factors Influencing Customer Satisfaction with Chain Budget Hotels in Bangkok

    OpenAIRE

    Paphada Cherdchamadol; Pitinan Kawachart

    2013-01-01

    The budget hotels in Thailand are likely to grow by the growth of low cost airline. Since cheaper airline ticket, middle management employees and their families including tourists travel more and more. Other than that, budget hotel business requires low investment but good return. Not surprisingly, the giant public company in Thailand hotel business, CENTEL, has been planned to expand new brand of 2 star hotel chain to serve the number of increasing travelers for AEC in 2015. However, IBIS Ba...

  13. Disaster Preparedness of Hotel Industry Abroad: A Comparative Analysis

    OpenAIRE

    AlBattat Ahmad R.; Mat Som Ahmad Puad

    2014-01-01

    This paper aims to identify major emergencies that have the potential to place hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian and Jordanian hotels. Face-to-face interview for managers from three, four and five star hotels from different backgrounds: local; regional; and I...

  14. Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

    Directory of Open Access Journals (Sweden)

    Milan Bradić

    2013-04-01

    Full Text Available This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in business tourism segment.

  15. Jebel Ali Hotel PV lighting systems

    Energy Technology Data Exchange (ETDEWEB)

    Ellis, M.

    1984-05-01

    A large stand-alone PV lighting project was installed in June 1983 at the Jebel Ali Hotel in Dubai, United Arab Emirates. A high mast lighting system provides illumination for a 130 meter diameter traffic roundabout. The high mast system is powered by a 15 kilowatt peak array of Mobil Solar ribbon PV modules. Along the 700 meter access road leading to the hotel entrance, twenty-one PV powered streetlights provide low-level lighting. Each streetlight consists of a 20 watt fluorescent tube powered by two 35 Wp modules. Operation of both systems is completely automatic. Design, installation, and operating experience to date are reviewed.

  16. TOTAL QUALITY MANAGEMENT AND CONTEMPORARY HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2013-04-01

    Full Text Available Strong competition in the market has caused the development of a new management approach known as Total Quality Management (TQM. Due to importance that quality plays in achieving competitive advantage, the hotel industry started to apply TQM. During the introduction of these systems, hotel companies may use different approaches to suit their own buseiness requirements. In doing so, 'TQM standards' can be used, or various international standards and models of business excellence Malcolm Balridge National Quality Award and European Quality Award.

  17. Ecoregions of Arizona (poster)

    Science.gov (United States)

    Griffith, Glenn E.; Omernik, James M.; Johnson, Colleen Burch; Turner, Dale S.

    2014-01-01

    Ecoregions denote areas of general similarity in ecosystems and in the type, quality, and quantity of environmental resources; they are designed to serve as a spatial framework for the research, assessment, management, and monitoring of ecosystems and ecosystem components. By recognizing the spatial differences in the capacities and potentials of ecosystems, ecoregions stratify the environment by its probable response to disturbance. These general purpose regions are critical for structuring and implementing ecosystem management strategies across federal agencies, state agencies, and nongovernment organizations that are responsible for different types of resources within the same geographical areas. The Arizona ecoregion map was compiled at a scale of 1:250,000. It revises and subdivides an earlier national ecoregion map that was originally compiled at a smaller scale. The approach used to compile this map is based on the premise that ecological regions can be identified through the analysis of the spatial patterns and the composition of biotic and abiotic phenomena that affect or reflect differences in ecosystem quality and integrity. These phenomena include geology, physiography, vegetation, climate, soils, land use, wildlife, and hydrology. The relative importance of each characteristic varies from one ecological region to another regardless of the hierarchical level. A Roman numeral hierarchical scheme has been adopted for different levels of ecological regions. Level I is the coarsest level, dividing North America into 15 ecological regions. Level II divides the continent into 50 regions. At level III, the continental United States contains 105 ecoregions and the conterminous United States has 85 ecoregions. Level IV is a further subdivision of level III ecoregions. Arizona contains arid deserts and canyonlands, semiarid shrub- and grass-covered plains, woodland- and shrubland-covered hills, lava fields and volcanic plateaus, forested mountains, glaciated

  18. Hotels as a Property Asset Class: International and South African ...

    African Journals Online (AJOL)

    This article contributes to an understanding – presently undeveloped – of the production of hospitality spaces in South Africa, and in particular examines the country's growing hotel sector. The specific focus is upon the hotel as a form of property investment and the hotel sector as a specific property asset class. Against the ...

  19. Opinions from senior managers of London's luxury hotels

    African Journals Online (AJOL)

    jane.b

    Keywords: Hotel spas, guest satisfaction, spa expectations, wellness centres. Introduction ... (Thieson 2012). A luxury hotel is more than just quality accommodation, ... revenue departments, similarly to that of food and beverage operations. .... customers' agenda (SpaFinder 2014), presenting the hotel spas of London with a ...

  20. Hotel Employees' Japanese Language Experiences: Implications and Suggestions.

    Science.gov (United States)

    Makita-Discekici, Yasuko

    1998-01-01

    Analyzes the Japanese language learning experiences of 13 hotel employees in Guam. Results of the study present implications and suggestions for a Japanese language program for the hotel industry. The project began as a result of hotel employees frustrations when they were unable to communicate effectively with their Japanese guests. (Auth/JL)

  1. Indoor air problems among employees at a hotel in Copenhagen

    DEFF Research Database (Denmark)

    Holst, Gitte Juel; Harboe, Henrik; Sigsgaard, Torben

    reporting these unexpected findings a hotel employee drew our attention to the hotel’s smoking room, a shelter in the basement of the hotel building without ventilation. However, a lot of the hotel staff smoked down there so an ozone generator was installed in order to clean the air. After this meeting...

  2. Strategic Management Practices within the Romanian Hotel Industry

    Directory of Open Access Journals (Sweden)

    Ovidiu-Niculae Bordean

    2014-11-01

    Full Text Available The fierce competition among hotels had forced managers to reconsider the way in which they are doing business. The strategic planning is seen as one approach that could help hotel managers to bust their hotel performance and to obtain a competitive advantage against the other hotels. This paper addresses the issue of strategic management in the hotel industry through a survey designed to identify the strategic practices that hotels from the North-Western part of Romania are using. The research study was based on a questionnaire that was administered to 65 key decision makers from the hotel industry in five large cities. The aim of the study was to offer a real picture of the strategic approaches that are implemented within the hotel industry. The study uses 25 statements that largely correspond to some of the most-cited strategic practices within the strategic management tourism literature. The hotels that took part in the study focused mainly on implementing the differentiation and innovation strategy. The ANOVA test showed that there are significant differences between the way in which these strategies are pursued according to several characteristics of the hotels (size, category and management type. The results offer valuable and consistent insights for both hotel managers who wish to develop better strategies and theoreticians who are interested in filling in the existing gap from the hotel literature.

  3. Hotel quality in the European Capital of Culture: Leeuwarden 2018

    African Journals Online (AJOL)

    Recommendations include the suggestions to further investigate in detail how individual hotels perform, to stimulate Leeuwarden hotel guests to leave more positive guest reviews on review sites, and for authorities to engage in stimulating the knowledge and skills of local hotel operators in order to be best prepared for the ...

  4. 40 CFR 30.18 - Hotel and motel fire safety.

    Science.gov (United States)

    2010-07-01

    ... 40 Protection of Environment 1 2010-07-01 2010-07-01 false Hotel and motel fire safety. 30.18... EDUCATION, HOSPITALS, AND OTHER NON-PROFIT ORGANIZATIONS Pre-Award Requirements § 30.18 Hotel and motel fire safety. The Hotel and Motel Fire Safety Act of 1990 (Public Law 101-391) establishes a number of fire...

  5. Tissue Engineered Medical Products (TEMPs): A prelude to risk management

    NARCIS (Netherlands)

    Wassenaar C; Geertsma RE; Kallewaard M; LGM

    2001-01-01

    In medical practice products containing cultured cells have emerged. These products could be labelled Tissue Engineered Medical Products (TEMPs). A literature review covering the past ten years was carried out to collect information useful for the assessment of risks associated with these products

  6. Tissue Engineered Medical Products (TEMPs): Historische ontwikkelingen en toekomstverwachtingen

    NARCIS (Netherlands)

    Wassenaar C; Geertsma RE; LGM; VTV

    2001-01-01

    In addition to medical devices, pharmaceutical products and human tissues/organs for transplantation, a relatively new group of products for medical applications can be defined. These products, referred to as Tissue Engineered Medical Products (TEMPs), are constructed by the incorporation of human

  7. Tempe fermentation, innovation and functionality: update into the third millenium

    NARCIS (Netherlands)

    Nout, M.J.R.; Kiers, J.L.

    2005-01-01

    Fermented foods represent on average one-third of total food consumption. Tempe is a major fermented soyabean food and is known for its attractive flavour, texture and superior digestibility. This present review aims at providing an overview of literature data from ca 1990 until present. Although

  8. SIFAT HIPOKOLESTEREMIK MINYAK KELAPA SAWIT, MINYAK KEDELAI DAN TEMPE

    Directory of Open Access Journals (Sweden)

    Mien KMS Mahmud

    2012-11-01

    Full Text Available Kadar kolesterol dan trigliserida darah merupakan salah satu indikator yang dapat digunakan untuk mendiagnosa kemungkinan adanya gangguan jantung atherosklerosis. Kadar lipida darah mempunyai korelasi yang tinggi dengan jenis lemak atau minyak yang dikonsumsi setiap hari, karena komposisi asam lemak pada setiap jenis minyak berbeda. Tempe telah lama digemari masyarakat Indonesia dan telah diketahui bermanfaat bagi kesehatan. Penelitian yang dilaporkan melalui makalah ini bertujuan mempelajari peluang kejadian penyakit atherosklerosis pada pada kelinci dengan pola konsumsi minyak makan asal kelapa sawit, minyak kedelai, minyak asal lemak babi atau minyak babi dicampur tempe. Kelinci percobaan dewasa yang sehat dikelompokkan berdasarkan kadar hemoglobin darah antara 8.2-13.6 g/dl menjadi lima kelompok percobaan. Satu kelompok sebagai kontrol diberi ronsum standar terdiri dari pelet, kangkung dan ubi merah secara adlibitum. Empat kelompok lainnya, disamping ransum standar juga diberi 2 ml minyak babi atau minyak kedelai atau minyak kelapa sawit atau minyak babi yang ditambahkan 5 gram tempe bubuk, sehari. Pengamatan dilakukan terhadap kadar kolesterol total,  LDL, HDL dan trigliserido darah. Dilakukan pula pemeriksaan histopatologi pada jaringan pembuluh darah jantung. Hasil penelitian menunjukkan bahwa minyak babi menyebabkan kenaikan kadar kolesterol total, LDL, HDL dan trigliserida didalam darah sebanyak masing-masing berturut-tuut 60%, 89%, 52% dan 42%. Minyak kelapa sawit menaikan kadar kolesterol total 15%, menurunkan kadar LDL 21%, menaikan kadar HDL 24% dan menurunkan kadar trigliserida 14%. Minyak kedelai menurunkan kolesterol total sebanyak 10%, LDL 30%, trigliserida 24% seraya menaikan kadar HDL sebanyak 3%. Penambahan tempe ke dalam minyak babi dapat menurunkan kadar kolesterol total 10%, LDL 44%, trigliserida 28% dan memelihara kadar HDL lebih tinggi dari sebelum perlakuan. Hasil pemeriksaan histopatologi menunjukkan bahwa pemberian

  9. Largest solar installation on a hotel in Switzerland; Groesste Hotel-Solaranlage der Schweiz

    Energy Technology Data Exchange (ETDEWEB)

    Stadelmann, M.

    2008-07-01

    This article describes the solar thermal installation on the Hotel Europa in St. Moritz-Champfer, Switzerland. The installation provides heat energy for domestic hot water preparation and for the heating of the hotel's indoor swimming pool. A thirty-percent reduction of heating oil consumption has been obtained. The system, which is based on the 'low-flow' principle, provides the highest possible temperature difference while using low pumping energy. The hotel's hot-water circulation system, which ensures fast availability of hot water at the taps, is also discussed. This largest hotel solar installation is designed to meet heating and hot-water requirements during the summer season. The high requirements placed on the materials used are discussed. Schematics are provided and first operational experience is briefly discussed.

  10. Pioneering reconstruction with solar price. The romantic hotel Muottas Muragl; Wegweisender Umbau mit Solarpreis. Das Romantik Hotel Muottas Muragl

    Energy Technology Data Exchange (ETDEWEB)

    Lauster, Marcus

    2012-07-01

    One of the most famous visitor terraces in Switzerland is Muottas Muragl at a height of 2456 m above sea. The Mounting Dining romantic hotel Muottas Muragl was opened in 2010. This hotel is more than just a typical first class extraordinary visitor terrace in the Engadine: It is the first plus energy-hotel in the Alps.

  11. Analisis Sistem Informasi Reservasi Hotel (Studi Pada Sistem Informasi Reservasi Dewarna Hotel Letjen Sutoyo Malang)

    OpenAIRE

    Aprillia, Carrine Ayu; Astuti, Endang Siti; Dewantara, Rizki Yudhi

    2017-01-01

    This study aims to describe and analyze of hotel reservation information system. Type of this research is qualitative research with descriptive analysis presented in the form of verbal, with more emphasis on contextual factors and are not bound by the calculation of the figures or the size of which is empirical. The research was conducted in Dewarna Hotel which located in the Lt. Jendral Sutoyo 22, Malang. The research used an interactive model which is very efficient in qualitative research ...

  12. The Conceptions of Hotel Management Profession of The Students Studying in Tourism and Hotel Management Program

    OpenAIRE

    Olcay, Atınç; Zafer ÇELİK

    2010-01-01

    Hotel management is a service industry sector in which circumstances are requirea by one human serving another and where opportunities are highly materialized. It is one of the rare business types where “human” is at the center bath as the service provider and the receiver. İt depends on flawless service that addresses different cultures and nations, depends on hard working conditions and requires smiling face and tolerance in its nature. Thus hotel management profession necessitates commitme...

  13. Women in the Hotel and Catering Industry.

    Science.gov (United States)

    Hotel and Catering Training Board, Wembley (England).

    A study of the employment of women in the hotel and catering industry indicated that the industry employs nearly 17 percent of the entire paid female work force in the United Kingdom. Women constitute 75 percent of the industry's work force, and 47 percent of its managers are women. Women's position in the industry is characterized by their…

  14. Labour productivity in the hotel business

    NARCIS (Netherlands)

    W.H.M. van der Hoeven; A.R. Thurik (Roy)

    1984-01-01

    textabstractThis article studies differences in labour productivity in the hotel business. Cross section data consisting of one German and two Dutch samples are used. Explanatory variables are: scale, proportion of restaurant sales relative to accommodation sales, wage rate, location and price. This

  15. The collected economics articles of Harold Hotelling

    CERN Document Server

    1990-01-01

    In 1985 I first began my research on the life and work of Harold Hotel­ ling. That year, Harold Hotelling's widow had donated the collection of his private p:;tpers, correspondence and manuscripts to the Butler Library, Columbia University. This is a most appropriate place for them to reside, in that Hotelling's most productive period as an active researcher in eco­ nomics and statistics coincides with the years when he was Professor of Mathematical Economics at Columbia (1931-1946). The Hotelling Collection comprises some 13,000 separate items and contains numerous unpublished letters and manuscripts of great importance to historians of economics and statistics. In the course of the following year I was able, with the generous financial assistance of the Nuffield Foundation, the Economic and Social Research Council, the British Academy and the University of Durham, to spend six weeks over the Easter period working on the collection. I returned to New York in September 1986 while on sabbatical leave from th...

  16. Addressing sustainability in hotel management education: designing ...

    African Journals Online (AJOL)

    This paper reports on combining generic reference points that can be distilled from literature with the analysis of 18 face-to-face interviews with relevant stakeholders as input for designing a sustainability course within a (higher education) hotel management curriculum. The train of thought presented here shows that by ...

  17. An integrated forecasting approach to hotel demand

    National Research Council Canada - National Science Library

    Yüksel, Sedat

    2007-01-01

    .... We showed that if this forecasting and adjustment process is applied to a hotel monthly, it can be used to predict demand and help the management avoid crises arising from demand fluctuations in their business. The most important characteristic of the model is that it can accommodate change and be further refined in the future.

  18. Hotell Hilton Tallinn Park / Kersti Pikk

    Index Scriptorium Estoniae

    Pikk, Kersti

    2016-01-01

    Äriklassihotellide ketti Hilton kuuluv hotell Tallinnas. Arhitektuurse lahenduse autor Meelis Press. Interjööri kujundasid Soome büroo dSign Vertti Kivi & Co ja Allianss Arhitektid. Hotelli tube ja üldalasid kaunistavad Katrin Karu ja Maria Simsoni maalid

  19. Ashford Castle Hotel: Epitome of an excellent service experience

    OpenAIRE

    Kumar, V.; Brady, M.

    2014-01-01

    Ashford Castle Hotel is one of the world’s finest five star luxury hotels, located in County Mayo on the dramatic west coast of Ireland. The castle dates from the 13th century and has been continuously occupied since then. The hotel is a member of Leading Hotels of the World, Ltd. and in 2013 was voted by Condé Nast Traveler® as the number three resort hotel in Europe, receiving a rating of 96.8% for service.\\ud Ashford Castle was first built as a defensive castle by the Anglo-Norman de Burgo...

  20. The Application of Intelligent Building Technologies to Space Hotels

    Science.gov (United States)

    Fawkes, S.

    This paper reports that over the last few years Intelligent Building technologies have matured and standardised. It compares the functions of command and control systems in future large space facilities such as space hotels to those commonly found in Intelligent Buildings and looks at how Intelligent Building technologies may be applied to space hotels. Many of the functions required in space hotels are the same as those needed in terrestrial buildings. The adaptation of standardised, low cost, Intelligent Building technologies would reduce capital costs and ease development of future space hotels. Other aspects of Intelligent Buildings may also provide useful models for the development and operation of space hotels.

  1. Hotel innovation and its effect on business performance

    DEFF Research Database (Denmark)

    Mattsson, Jan; Orfila-Sintes, Francina

    2014-01-01

    This paper explores the dynamics of hotel innovation and its impact on hotel performance with a representative sample of the whole hotel sector operating in the Balearic Islands, Spain. The managers of sampled hotels (N = 331) answered questions about innovations over a 6-year period. On the basis...... of an earlier developed model of innovation types, we investigate the effect on performance of different types of innovation. We find that two combinations of innovation types impact hotel performance in a positive way, namely the combinations termed, Full and Service&Back-Office innovation. We therefore...

  2. The Conceptions of Hotel Management Profession of The Students Studying in Tourism and Hotel Management Program

    Directory of Open Access Journals (Sweden)

    Atınç OLCAY

    2010-12-01

    Full Text Available Hotel management is a service industry sector in which circumstances are requirea by one human serving another and where opportunities are highly materialized. It is one of the rare business types where “human” is at the center bath as the service provider and the receiver. İt depends on flawless service that addresses different cultures and nations, depends on hard working conditions and requires smiling face and tolerance in its nature. Thus hotel management profession necessitates commitment and sacrifice. In this respect, it is impossible for a hotelkeeper that does not like and respect his/her profession to become neither successful nor happy spiritually and physically. This research is conducted to find out the conceptions of the students in Gaziantep University Tourism and Hotel Management Community College. Additionally, in this research, it is observed whether the correlation between students’ approach to define hotel management as a profession have a meaningful difference in statistical variables like gender and the type of high school that they have graduated. Results indicate that large numbers of students participating in this research have a positive conception of the hotel management profession and there are determined meaningful differences between students’ approach towards the hotel management profession and their statistical variables like gender and the type of high school they graduated

  3. Application of Text Mining to Extract Hotel Attributes and Construct Perceptual Map of Five Star Hotels from Online Review: Study of Jakarta and Singapore Five-Star Hotels

    Directory of Open Access Journals (Sweden)

    Arga Hananto

    2015-12-01

    Full Text Available The use of post-purchase online consumer review in hotel attributes study was still scarce in the literature. Arguably, post purchase online review data would gain more accurate attributes thatconsumers actually consider in their purchase decision. This study aims to extract attributes from two samples of five-star hotel reviews (Jakarta and Singapore with text mining methodology. In addition,this study also aims to describe positioning of five-star hotels in Jakarta and Singapore based on the extracted attributes using Correspondence Analysis. This study finds that reviewers of five star hotels in both cities mentioned similar attributes such as service, staff, club, location, pool and food. Attributes derived from text mining seem to be viable input to build fairly accurate positioning map of hotels. This study has demonstrated the viability of online review as a source of data for hotel attribute and positioning studies.

  4. Legionellosis Outbreak Associated With a Hotel Fountain.

    Science.gov (United States)

    Smith, Shamika S; Ritger, Kathy; Samala, Usha; Black, Stephanie R; Okodua, Margaret; Miller, Loretta; Kozak-Muiznieks, Natalia A; Hicks, Lauri A; Steinheimer, Craig; Ewaidah, Saadeh; Presser, Lance; Siston, Alicia M

    2015-12-01

    Background.  In August 2012, the Chicago Department of Public Health (CDPH) was notified of acute respiratory illness, including 1 fatality, among a group of meeting attendees who stayed at a Chicago hotel during July 30-August 3, 2012. Suspecting Legionnaires' disease (LD), CDPH advised the hotel to close their swimming pool, spa, and decorative lobby fountain and began an investigation. Methods.  Case finding included notification of individuals potentially exposed during July 16-August 15, 2012. Individuals were interviewed using a standardized questionnaire. An environmental assessment was performed. Results.  One hundred fourteen cases were identified: 11 confirmed LD, 29 suspect LD, and 74 Pontiac fever cases. Illness onsets occurred July 21-August 22, 2012. Median age was 48 years (range, 22-82 years), 64% were male, 59% sought medical care (15 hospitalizations), and 3 died. Relative risks for hotel exposures revealed that persons who spent time near the decorative fountain or bar, both located in the lobby were respectively 2.13 (95%, 1.64-2.77) and 1.25 (95% CI, 1.09-1.44) times more likely to become ill than those who did not. Legionella pneumophila serogroup 1 was isolated from samples collected from the fountain, spa, and women's locker room fixtures. Legionella pneumophila serogroup 1 environmental isolates and a clinical isolate had matching sequence-based types. Hotel maintenance records lacked a record of regular cleaning and disinfection of the fountain. Conclusions.  Environmental testing identified Legionella in the hotel's potable water system. Epidemiologic and laboratory data indicated the decorative fountain as the source. Poor fountain maintenance likely created favorable conditions for Legionella overgrowth.

  5. Chronic disease risk factors among hotel workers.

    Science.gov (United States)

    Gawde, Nilesh Chandrakant; Kurlikar, Prashika R

    2016-01-01

    Non-communicable diseases have emerged as a global health issue. Role of occupation in pathogenesis of non-communicable diseases has not been explored much especially in the hospitality industry. Objectives of this study include finding risk factor prevalence among hotel workers and studying relationship between occupational group and chronic disease risk factors chiefly high body mass index. A cross-sectional study was conducted among non-managerial employees from classified hotels in India. The study participants self-administered pre-designed pilot-tested questionnaires. The risk factor prevalence rates were expressed as percentages. Chi-square test was used for bi-variate analysis. Overweight was chosen as 'outcome' variable of interest and binary multi-logistic regression analysis was used to identify determinants. The prevalence rates of tobacco use, alcohol use, inadequate physical activity and inadequate intake of fruits and vegetables were 32%, 49%, 24% and 92% respectively among hotel employees. Tobacco use was significantly common among those in food preparation and service, alcohol use among those in food service and security and leisure time physical activity among front office workers. More than two-fifths (42.7%) were overweight. Among the hotel workers, those employed in food preparation and security had higher odds of 1.650 (CI: 1.025 - 2.655) and 3.245 (CI: 1.296 - 8.129) respectively of being overweight. Prevalence of chronic disease risk factors is high among hotel workers. Risk of overweight is significantly high in food preparation and security departments and workplace interventions are necessary to address these risks.

  6. THE AVATARS OF HOTELS CLASSIFICATION SYSTEMS

    Directory of Open Access Journals (Sweden)

    Nicolae LUPU

    2010-12-01

    Full Text Available As the needs and expectations of the clients evolved, stimulating the development of the hotel supply, the need for regulation of the activity domain became imperative, by adopting measures for protecting the rights and interests of final consumers or clients. To this end, the classification systems of accommodation structures are conceived and implemented, either compulsory or volunteer, officially statuated at national or regional level, consensually adopted at the level of hotel owners’ organizations or proposed by other entities, consecrated by unofficial recognition from the public. The realized research is an exploratory one, based on the collection of secondary sources.In Romania, from 1991, seven different sets of norms for star classification systems were adopted. Other example is Spain, where each of the 17 governments of the autonomous communities is entitled to adopt its own regulation. Confronted with the heterogeneity of classification systems in Europe, which affects consumers’ rights and interests for information, HOTREC, which is the confederation of hotel owners’ organizations in the European hospitality industry adopted, in 2009, a series of 21 principles regarding the establishment or revision of the national and regional hotel classification systems. In December 2009, in Prague, under the HOTREC patronage, organizations from seven countries (Germany, Austria, Hungary, Switzerland, Czech Republic, Sweden, and the Netherlands have announced the founding of the Hotelstars Union – a common system of hotel classification, which is already applied. It is expected that the number of the Hotelstars Union will increase. Nevertheless, there are voices against this attempt. What is the way Romania should choose?

  7. KARAKTERISTIK KIMIA DAN TEKSTUR TEMPE SETELAH DIPROSES DENGAN KARBON DIOKSIDA BERTEKANAN TINGGI (Chemical Charactersitics and Texture of Tempe Processed with High Pressure Carbon Dioxides

    Directory of Open Access Journals (Sweden)

    Maria Erna Kusyawati

    2015-09-01

    kimia dan tekstur tempe setelah diproses dengan karbon dioksida bertekanan tinggi. Percobaan menggunakan rancangan acak kelompok yang disusun faktorial dengan dua faktor perlakuan dan tiga kali pengulangan. Tempe yang diperlakukan dengan tekanan 7,6 MPa selanjutnya disebut tempe PS sedangkan yang diperlakukan dengan tekanan 6,3 MPa disebut tempe PC. Faktor pertama adalah tekanan dengan dua level perlakuan meliputi 7,6 MPa dan 6,3 MPa, sedangkan faktor ke dua adalah lama waktu tekanan dengan 4 level yaitu 5, 10, 15, 20 menit. Parameter yang diamati meliputi tekstur, kadar air, protein, lemak, abu dan karbohidrat, mineral kalsium, dan vitamin B1, B2, B pada tempe kontrol dan tempe perlakuan. Hasil penelitian menunjukkan bahwa tekanan, lama waktu tekanan dan interaksinya berpengaruh nyata terhadap kadar air, protein, lemak dan abu, tetapi tidak berpengaruh terhadap tekstur. Karbon dioksida tekanan tinggi baik pada 7,6 MPa maupun 6,3 MPa menurunkan kadar air dan lemak, tetapi kadar air tempe PC lebih tinggi dibanding tempe PS. CO2 3 tekanan 7,6 MPa yang menurunkan kadar protein. Perlakuan tekanan tinggi (7,6 MPa dan 6,3 MPa juga menurunkan mineral kalsium tetapi tidak mempengaruhi kandungan vit B.   Kata kunci: Karakteristik kimia, CO2, tekanan tinggi, tempe

  8. Figures du temps discursif Figures of Time in discourse

    Directory of Open Access Journals (Sweden)

    Monique Sassier

    2009-07-01

    Full Text Available Le temps discursif, ou temps interne au discours, est le fruit d’une mise en scène d’un temps supposé externe (« réel » – mesurable ou vécu –, fictionnel ou autre, au moyen, en particulier, des temps grammaticaux. Cet article ne s’attarde ni sur les problèmes philosophiques ou perceptifs liés au temps externe, ni sur la question technique de l’articulation des temps grammaticaux ; il met l’accent sur la complexité de l’ancrage temporel porté par le présent discursif et montre comment son interprétation est tributaire de la situation d’énonciation, distincte de la situation de production, ainsi que du type d’inscription du texte dans le monde (échanges quotidiens, presse, ouvrage scientifique, etc.. La problématique des ancrages situationnels est éclairée par l’étude de ceux qui sont à l’œuvre dans les écrits théoriques, considérés en corpus, particulièrement riches en ce domaine.Time in discourse, or time internal to discourse, is the result of having staged a supposedly external time (« real » – measurable or experienced in real life –, fictional or otherwise, by way, more specifically, of grammatical tenses. This article does not linger on the philosophical or perceptive problems connected to external time, nor on the technical question of how grammatical tenses operate ; the accent is placed rather on the complexity of the temporal anchoring represented by the discursive present and shows how its interpretation depends on the situation of utterance, distinct from the situation of production, as well as on the way a text is inscribed in the world (whether in daily exchanges, in the press, in a scientific opus, etc.. The problem of situational anchoring is illuminated by studying how it works in theoretical writings, considered as corpora, and particularly rich in this respect.

  9. Hotel Overbooking and Cooperation with Third-Party Websites

    Directory of Open Access Journals (Sweden)

    Yufeng Dong

    2015-08-01

    Full Text Available Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations and customer no-shows. This paper discusses pricing and overbooking strategies of a hotel in the context of cooperation with multiple third-party websites and analyzes how these strategies influence the cooperation process. The increase in profits resulting from the overbooking strategy is also examined. A model of a Stackelberg game between the hotel and third-party websites and a Nash game among the third-party websites are developed to analyze the process. Results indicate that the compensation coefficient has a slight influence on hotel pricing strategy, but causes a sharp decrease in overbooking level. As the hotel demands to lessen the probability of denying under higher compensation rate, the third-party websites would exert less sales effort to reduce the demand of online customers. Results also show that under a given market demand, hotel effort only serves to redistribute market shares among the hotel and third-party websites, without influencing hotel pricing and overbooking decisions. Specifically, the market shares of the third-party websites decrease in the effort level of the hotel resulting from an increase in the hotel market share. Finally, in the numerical example where one hotel and two websites are analyzed, hotel overbooking strategy improves hotel profit by 4.20%, whereas profit improvements for Websites 1 and 2 are as high as 5.26% and 5.21%, respectively. Managerial implications of the study are also provided.

  10. Interprétation de Mouvements Temps Réel

    OpenAIRE

    Barnachon, Mathieu; Bouakaz, Saida; Boufama, Boubakeur; Guillou, Erwan

    2012-01-01

    Session "Posters"; National audience; Dans cet article, nous proposons une méthode pour l'interprétation des mouvements d'un humain en temps réel, en s'appuyant sur des données fournies par une étape de capture (MoCap). Nous nous basons sur le paradigme examplars-based afin d'apprendre des actions à l'aide d'un représentant unique. Nous avons formalisé le concept de flux d'actions reconnaissables - provenant d'un système de capture de mouvements temps réel - à l'aide d'un automate de mouvemen...

  11. KOMPOSISI ZAT GIZI TEMPE YANG DIFORTIFIKASI ZAT BESI DAN VITAMIN A PADA TEMPE MENTAH DAN MATANG (Nutritional Composition of Soyben Tempeh Fortified with Iron and Vitamin A on Uncook and Cook Soyben Tempeh

    Directory of Open Access Journals (Sweden)

    Rahayu Astuti

    2014-07-01

    pada tempe mentah maupun masak. Pada tempe mentah, meningkatnya kadar zat besi perlakuan meningkatkan kadar zat besi tempe fortifikasi meskipun tidak signifikan. Kadar protein dan lemak menurun secara bermakna setelah diolah (dibacem (p0,05. Kata kunci: Tempe terfortifikasi, zat besi, vitamin A, komposisi zat gizi

  12. Kadar Karbohidrat, Lemak, dan Protein pada Kecap dari Tempe

    OpenAIRE

    ARTINI PANGASTUTI; TJAHJADI PURWOKO; YONA SEPTIANI

    2004-01-01

    Soy sauce as one of the soy fermented product could be produced through fermentation by molds and then fermentation by bacteria and yeasts, in salt solution (moromi). The aims of this research were to evaluate and to compare the value of carbohydrate), lipid, and protein in soy sauce which were produced from tempe by mixing Rhizopus oligosporus and R. oryzae with and without moromi fermentation; to compare the taste, aroma and color of soy sauce have been produced and commercial so...

  13. ENVIRONMENTAL MANAGEMENT AT STAR RATED HOTEL IN BALI

    Directory of Open Access Journals (Sweden)

    Jaya Pramono

    2014-03-01

    Full Text Available The outcomes of tourism in relation to the environmental sustainability is to preserve nature, environment, and resources availablity. Therefore, the obligation to maintain sustainability of environmental are become a top agenda for the managers of the star-rated hotels. In line with this spirit the high growth of hotel and tourist arrival in Bali correlated with the high of resources use to meet the demand of hotel guests, it will affect to the environment of hotel and the environmental of Bali. This study surveyed 126 star hotels in Bali (which consists of four (4 one-star hotels, ten (10 two-star hotels, thirty-nine (39 three-star hotels, twenty-four (24 four-star hotels, and forty-nine (49 five star hotels, using a questionnaire, where the alternative answer used the seven (7 options, and the data were analyzed using descriptive statistics, and structural equation modelling (SEM. This study successfully established a significant model that describes the relationship between environmental issues, environmental management processes, and the benefits of environmental management processes in star rated hotels in Bali. Also the results of this research demonstrate that: 1. There is a significant relationship between environmental issues to the process of environmental management at star rated hotels in Bali, and 2. There is a significant relationship between the process of environmental management to the the benefits of environmental management processes of the star rated hotels in Bali. Furthermore, the issues of environment is consists of: a. The issue of pressure from tour operator, b. The issue of customer and tourists pressure, and c. The issue of climate change. Then the environmental management process of hotel consists of: a. The wastewater management process, b. The solid waste management processes, and c. The chemical management processes, and finally the benefits of environmental management processes in star hotels are consists of: a

  14. CULTURE AND CREATIVITY IN THE HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Maria-Cristina IORGULESCU

    2015-11-01

    Full Text Available Academics’ have always had an interest in creativity, although the literature on this subject began to develop once the rate of progress in science, technology and other fields started to increase. Currently, it is generally considered that the countries with a less creative population will fail to be competitive at an international level. This principle can easily be applied in the business environment, where creativity is needed in order to innovate and to gain competitive advantage. The paper focuses on creativity in a specific economic sector: the hotel industry, aiming at highlighting the way this extremely needed ability is influenced by cultural values. As a result, the paper presents the influence of three of Hofstede’s socio-cultural values (individualism, power distance and long term orientation on employees’ creativity in the Romanian hotel industry.

  15. Hotel Hilton en New Orleans - EE. UU.

    Directory of Open Access Journals (Sweden)

    Hellmuth, George

    1980-03-01

    Full Text Available The New Orleans Hilton, in the banks of the Mississippi, is the first of a number of hotels planned to make this city the major convention centre in the South of the United States. The building is 30 floor high with 1,200 guest rooms. One of the most interesting features of the hotel is the glazed atrium which, in the lower levels of the U-shaped floor plan reaches nine storey’s high. The interior design by Frank Nicholson is outstanding by the combination of styles creating a unique eclecticism in an attempt to provide each space with an attractive, comforting atmosphere.

    El Hotel Hilton de New Orleans, a orillas del no Mississippi, es el primero de una serie de hoteles previstos, cuya construcción convertirán a esta ciudad en el centro de convenciones más importantes del Sur de los Estados Unidos. El edificio cuenta con treinta plantas de altura, en las que se distribuyen 1.200 habitaciones Una de sus características más interesantes es el atrio acristalado que, en los niveles inferiores de la «U» definida por la construcción, alcanza nueve plantas de altura. Destaca el diseño de los interiores, a cargo del especialista Frank Nicholson, en donde la combinación de estilos da lugar a un eclecticismo singular, que procura dotar a los ambientes de una atmósfera atractiva y acogedora.

  16. Hotel System with Java & MySQL

    OpenAIRE

    Pukkila, Veikko

    2010-01-01

    This thesis is a system work for a hotel, which required a reservation system for their customers. The thesis project was split into parts and the scope was determined to specify which services were needed. The first part deals with the definition and requirements of the system, which contains information about the services and data of the system. Diagrams are included to make the documentation clearer. Services belong to two main groups, reservation services and administration services. ...

  17. Innovation activity in the hotel industry

    OpenAIRE

    Martínez Ros, Ester; Orfila Sintes, Francina

    2009-01-01

    This paper provides evidence for different innovation activities in the hotel industry. In particular, we explore the influence of a variety of firm and market characteristics on radical and incremental innovations. We consider the learning of new attributes (radical) and the addition of characteristics to existing attributes (incremental) to represent two different paces or degrees of managing the innovation process in this specific industry. The database used in the empirical study shares t...

  18. Total quality management in hotel industry

    OpenAIRE

    Mitreva, Elizabeta; Saneva, Dusica; Miteva, Natasa

    2017-01-01

    Total quality management (TQM) is a systematic management approach aiming at continuous increase of the value offered to consumers through improvement of service quality. In hotel industry, success is achieved through service quality, which stands as a key factor for sustainability in the twenty-first century. Nowadays, quality is the basic factor for survival on the market, better competition, and greater profitability. TQM is a process that starts and ends with the consumer. The aim of this...

  19. Evaluation of lumbar overload in hotel maids.

    Science.gov (United States)

    Silva, J S; Correa, L R C; Morrone, L C

    2012-01-01

    Work-related musculoskeletal disorders are responsible for important amount of declining productivity among workers. Its economic impact is considered important because, in some aspects, such as sickness absence, it can cause increase in costs for employers. This paper aimed at identifying whether the activities that the hotel maids perform during working hours may lead to the development of musculoskeletal disorders. Cross-sectional study conducted in a hotel in the city of São Paulo, Brazil. Performed an ergonomic analysis of the job application with a checklist consisting of risk assessment of low back pain. The maids are responsible for the cleaning of hotel rooms, including to lean in order to clean the bathroom. The activity is associated with ergonomic risk for poor posture, manual transport of loads and use of physical force in the upper limbs. This job presents a moderate risk of low back pain according to checklist for assessing the ergonomic situation. Negative ergonomic aspects are associated with the development or aggravation of musculoskeletal disorders in these workers. We suggest modification in work organisation. Another possibility is decreased the weight of the carts, keeping areas of replacement material on each floor.

  20. Stakeholders and Apart Hotels: Multiple Case Study

    Directory of Open Access Journals (Sweden)

    Elizabeth Kyoko Wada

    2012-09-01

    Full Text Available Means of accommodation involve a wide range of social actors and agents, as well as different business models. Management strategies in this sector have been increasingly important for long-term sustainability and competitiveness of business organizations. This study aims to analyze the interactions between apart-hotels and their stakeholders to foster an improvement of services provided, aligning the interface of strategic management from the point of view of managers and their key stakeholders. It is an exploratory study, with qualitative chacter, along with multiple case studies of the following establishments: Travel Inn, Hotels Slaviero and Etoile george v. Brazilian enterprises, which manage lodging facilities with apart-hotel concepts, combining features that enable comparative analysis of the study. For conceptual understanding, this study was based on literature about stakeholders, taking the work of Freeman (1984 and Freeman et al (2010 as main references. The research was conducted through semi-structured interviews with managers of lodging facilities and their key stakeholders and through direct observation and documentation. We found that not all groups of influence are considered in the planning of service flats. However, the organizations surveyed indicated that the market has realized the importance of the groups that exert influence and are influenced by their goals, and are therefore increasingly alert for integration of such groups in their strategic planning.

  1. PENGARUH KONSENTRASI PENAMBAHAN TEPUNG TEMPE TERHADAP KARAKTERISTIK TORTILLA LABU KUNING (The Effect of Tempe Flour Addition Concentration on Pumpkin Tortilla Characteristics

    Directory of Open Access Journals (Sweden)

    Merynda Indriyani Syafutri

    2014-10-01

    Full Text Available The objective of this research was to observe the physical and chemical characteristics of pumpkin tortilla with tempe flour addition. The experiment was designed using non Factorial Randomized Design with six treatments and each treatment was replicated three times.  The treatments were 5%, 10%, 15%, 20%, 25% and 30% addition of tempe flour per 90 g of tapioca. Texture, moisture content, ash content, and protein content were analyzed.  The results showed that the addition of tempe flour had significant effect on protein content. Pumpkin tortilla with tempe flour addition had 830.70 mm/s to 1316 mm/s of texture, 3.97% to 4.92% of moisture content, 1.22% to 1.48% of ash content, and 8.96% to 13.22% of protein content. Key words : pumpkin, tempe flour, tortilla

  2. Legal liability and claims for the hotel industry

    Directory of Open Access Journals (Sweden)

    Dimcho Todorov

    2017-10-01

    Full Text Available The paper presents a review of various aspects of legal liability and claims to hotel management arising in the hotel industry in the context of the legal framework and possible legal consequences for hotels and other types of commercial accommodation establishments. The main reasons for accidents' occurrence in the hotel industry are chronologically traced. Possible claims to the hotel management are also presented in detail. The problem with workplace discrimination, which is considered as unrightfully actions from administration towards hospitably industry personnel and the connected consequences, is discussed. A definition is given of the various forms of discrimination and the obligations of management to provide a healthy work environment without problems for the personnel are stated, as well. Regulative measures and documents are also presented, regarding measures following possible labour law violations. Conclusions and recommendations are formulated and ways to prevent and overcome problems and accidents in various accommodation establishments and the hotel industry as a whole are shown

  3. EXPATRIATE HOTEL MANAGERS' PERSPECTIVE ON CROSS-CULTURAL SKILLS

    Directory of Open Access Journals (Sweden)

    Maria-Cristina IORGULESCU

    2014-04-01

    Full Text Available The globalization and expansion of multinationals has led to various studies on expatriation management, but literature regarding this issue in the hotel industry is still scarce, especially in Romania. Expatriates are critical to the success of this particular industry, as more and more hotel chains operate beyond their domestic domains and intend to enter inclusively in the Romanian market. The study presented in this article uses a qualitative research method intended to discover the perspective of practitioners on the most important management skills hotel expatriate managers should possess, the most effective cross-cultural training activities provided by parent hotel companies and other challenges faced in international assignments. The data collection method was an in-depth interview with expat hotel managers in Bucharest. The study suggests opportunities for international hotel chains to better prepare their expatriates, in order to integrate them more effectively in a new cultural environment.

  4. The Pricing Effects of Heritage at an Iconic Hotel

    Directory of Open Access Journals (Sweden)

    Bradford T. Hudson

    2015-05-01

    Full Text Available Historic hotels are a recognized product type in the lodging industry and may be found in significant numbers throughout the globe. The purpose of this article is to validate the notion that heritage can be an important element of the consumer value proposition for older hotels, by demonstrating that an iconic hotel with a distinct historical identity is able to attain a price premium over newer hotels with comparable operating characteristics. This exploratory study is based on qualitative field research conducted by the author, and quantitative analysis of pricing data that was collected by a regional hotel industry association over a five year period. The author concludes that heritage does indeed have a positive effect on the ability to attain a price premium at historic hotels, especially for leisure travelers.

  5. Financial Accountant Versus Managerial Accountant in the Hotel Business System

    Directory of Open Access Journals (Sweden)

    Ivana Zubac

    2012-01-01

    Full Text Available From the perspective of financial or managerial accountant, subject of interest in this paper is the relationship of financial and managerial accounting in the hotel business. Being necessary functions within the business system of hotel company, their mutual connection as well as their differences are explained. The management of hotel company makes decisions based on accounting information from both parts of accounting. As support to hotel management in decision-making, financial accountant provides financial information about past events, while managerial accountant provides non-financial information oriented toward future. The example above is just one out of many specific tasks, which are performed by accountants of specific part of hotel accounting system. Without their support, the management could not make correct and timely decisions with certainty. The importance of the roles of financial and managerial accountant is reflected through need for a wide knowledge in the field of accounting in specific business conditions of hotel industry.

  6. How do customers evaluate hotel service quality? An empirical study in Tehran hotels

    Directory of Open Access Journals (Sweden)

    Seyedvahid Najafi

    2013-12-01

    Full Text Available The purpose of this study is to investigate the dimensions of hotel service quality, to assess relative importance of them and to evaluate service quality of Tehran hotels in terms of guests’ perspectives. The paper examines the reliability and validity of the designed scale based on SERVQUAL model. A cross-sectional research based on SERVQUAL model conducted on nine hotels in Tehran (n=1080. Several statistical analyses such as EFA, CFA, Linear regression and t-test were applied to analyze the data. Five service quality dimensions were identified and named as “tangibles”, “problem solving”, “service supply”, “empathy” and “security”. Even though our findings confirmed five dimensional SERVQUAL constructs, some dimensions have been identified differing from SERVQUAL scale dimensions. Finding showed that the best overall service quality predictor is “tangibles” followed by “service supply”, “problem solving”, “assurance” and “empathy”.

  7. DAMPAK KENAlKAN BARGA MINYAK GORENG TERHADAP KELAYAKAN USAHA INDUSTRI RUMAH TANGGA KERIPIK TEMPE DI KECAMATAN RAWALO KABUPATEN BANYUMAS

    OpenAIRE

    Mulyani, Altri; Masyhuri, Masyhuri; Suratiyah, Ken

    2017-01-01

    The objectives are to know: (1) the impact of cooking oil price increasing to the feasibility of tempe chips home industry; (2) income decreasing of tempe chips home industry after cooking oil price increasing; (3)factors affecting the profit of tempe chips home industry; (4) strategy of the tempe chips home industry when the production cost increase as cooking oil price increase. The research area is Rawalo sub-district, Banyumas district. Data collected by census method of 49 tempe home ind...

  8. Libraries in Arizona: MedlinePlus

    Science.gov (United States)

    ... this page: https://medlineplus.gov/libraries/arizona.html Libraries in Arizona To use the sharing features on ... Medical Center John B. Jamison, M.D. Memorial Library 1200 N. Beaver St. Flagstaff, AZ 86001 928- ...

  9. A study of workplace satisfaction among hotel employees

    OpenAIRE

    Skeie, Thomas

    2011-01-01

    Master's thesis in International hotel and tourism management This research paper is a descriptive case study of 10 hotel employees collected through in-depth interviews in Stavanger region. The study is focusing on hotel employee’s view of workplace satisfaction and what they think contributes to workplace satisfaction. The study indicates that organizational culture, fair treatment, stress, salary, communication, relationship between co-workers is factors among others which influence emp...

  10. Mengelola Pendapatan Kamar Hotel Yang Optimum (Yield Management)

    OpenAIRE

    Hermawan, Budi

    2010-01-01

    The market is always changing and increasing competition. In this condition, the hotel needs to improve responsiveness to the environment to service. Hotels should be able to establish a policy with the best results. Yield management offers a concept for each hotel is able to put himself in the best position in the changing environment. Revenues need to be managed well for a more popular method is called yield management or revenue management Currently, yield management, has become a very imp...

  11. Chinese hotel general managers' perspectives on energy-saving practices

    Science.gov (United States)

    Zhu, Yidan

    As hotels' concern about sustainability and budget-control is growing steadily, energy-saving issues have become one of the important management concerns hospitality industry face. By executing proper energy-saving practices, previous scholars believed that hotel operation costs can decrease dramatically. Moreover, they believed that conducting energy-saving practices may eventually help the hotel to gain other benefits such as an improved reputation and stronger competitive advantage. The energy-saving issue also has become a critical management problem for the hotel industry in China. Previous research has not investigated energy-saving in China's hotel segment. To achieve a better understanding of the importance of energy-saving, this document attempts to present some insights into China's energy-saving practices in the tourist accommodations sector. Results of the study show the Chinese general managers' attitudes toward energy-saving issues and the differences among the diverse hotel managers who responded to the study. Study results indicate that in China, most of the hotels' energy bills decrease due to the implementation of energy-saving equipments. General managers of hotels in operation for a shorter period of time are typically responsible for making decisions about energy-saving issues; older hotels are used to choosing corporate level concerning to this issue. Larger Chinese hotels generally have official energy-saving usage training sessions for employees, but smaller Chinese hotels sometimes overlook the importance of employee training. The study also found that for the Chinese hospitality industry, energy-saving practices related to electricity are the most efficient and common way to save energy, but older hotels also should pay attention to other ways of saving energy such as water conservation or heating/cooling system.

  12. Kajian Eko Interior pada Hotel Budget di Balikpapan

    OpenAIRE

    Gani, Chelline Monica

    2016-01-01

    Ecological approach in the planning and building design requirements that should be met by the perpetrators of physical development. Hotel is one example of a physical building. Now, the hotel concept "budget" became a new phenomenon for the city of Aberdeen. According to the government regulation number PM.53 / HM.001 / mpek / 2013 article 2, the standard business hotel aims to provide protection, either for safety, health, comfort, safety and convenience and environmental preservation. This...

  13. PLANNING AND DEVELOPMENT OF INVESTMENT PROJECTS IN CROATIA'S HOTEL INDUSTRY

    OpenAIRE

    Čizmar, Sanja; Bartoluci, Mato; Vusić, Marko

    2010-01-01

    The authors point out the aspects of tourism and hotel industry development connected with the sustainability of development as well as with social, economic and other development impacts. The paper outlines numerous tourism development impacts on the community and the fact that hotel industry is an industry based on a high level of venture capital. Therefore, the authors examine the components of management model of investment and development process in hotel industry. The authors identify t...

  14. Critical Success Factors for Limited Service Hotels in Malaysia

    OpenAIRE

    Wong, Chee Keng

    2015-01-01

    Critical success factors were used originally in Information technology areas when it was first introduced but has since been applied generically in other industries. This study explores the critical success factors for limited service hotels in Malaysia from both customer and hotel operator/ business owners’ perspective. The literature presents information from tourism in general and in Malaysia, definition of limited service hotels and its relevance to the hospitality industry in Malaysia, ...

  15. Employees’ Organizational Commitment Challenges - a Hotel Industry Perspective

    Directory of Open Access Journals (Sweden)

    Carmen Arustei

    2014-02-01

    Full Text Available Hotel industry is confronted with some challenges induced by changing customers’ requirements and by a competitive environment. In this context, front-line employees are a very important determinant of organizational performance. Researchers suggested that organizational performance can be achieved through employee organizational commitment (OC development. This is the reason why this paper aims to explore employees’ level of OC components from hotel chains, considering a variety of independent variables. Furthermore, recommendations for hotel managers who want to improve employees’ OC are offered. A quantitative study was conducted on 152 employees from 12 hotels belonging to four international and national hotel chains. We first verified if the same OC components from scholarly literature can be identified in Romanian context. Then, an analysis on differences registered for these OC components was conducted, considering variables like age, gender, educational level, work experience, hotel chain name, hotel location, etc. Considering results, we identified all the three OC components presented in the literature (affective, normative and continuance commitment and also found that affective commitment reaches the highest level of manifestation for the hotel chain employees from our study. Statistically significant differences between the level of OC manifestations are registered for normative commitment considering the “hotel chain”, respondents’ “educational level”, and “hotel chain belonging” variables and also for affective and normative commitment considering the “hotel location” variable. Even though we found support for these differences only for some of the independent variable, we could still draw some guidelines for hotel managers.

  16. The many perspectives on the concept of boutique hotels

    OpenAIRE

    Ricardo Barbosa Angeli; Ricardo de Gil Torres; Ricardo Frota de Albuquerque Maranhão

    2012-01-01

    The hospitality industry needs from time to time to renovate its installations. There is no better moment for a marketing repositioning. This paper presents an exploratory study on how the boutique hotel concept is understood by researchers from different countries. Due to independent hotels agility in implementing innovations, it was considered the possibility of part of this segment adopting the boutique model to improve competitiveness against hotel chains. It was found that there is no si...

  17. Corporate Social Responsibility: A Case Study of Scandic Hotels

    OpenAIRE

    Heesbeen, Lars

    2014-01-01

    The aim of the thesis is to discover whether Scandic Hotels is perceived as a leader in Corporate Social Responsibility within the hospitality industry. First a definition of CSR is created and the boundaries of research are given. Next the thesis looks into competitive advantages; how are they created and what has Scandic Hotels done to create a competitive advantage regarding CSR? Next an analysis of Scandic Hotels brand is made, and what they have done in the past twenty years regarding CS...

  18. Occupational exposures and health outcomes among Latina hotel cleaners.

    Science.gov (United States)

    Hsieh, Yu-Chin Jerrie; Apostolopoulos, Yorghos; Hatzudis, Kiki; Sönmez, Sevil

    2014-01-01

    The poor working conditions of Latina hotel cleaners render them particularly vulnerable to elevated occupational hazards that lead to adverse health outcomes. This article presents a comprehensive review of occupational risks (including physical, chemical, biological, and psychosocial risk factors) and health outcomes (including musculoskeletal disorders, respiratory diseases, dermatological diseases and allergies, and psychological disorders) for Latina hotel cleaners, within their unique sociocultural contexts. Preventive interventions for improving Latina hotel cleaners' work and health conditions are recommended.

  19. ANTESEN CUSTOMER LOYALTY PADA BUDGET HOTEL

    Directory of Open Access Journals (Sweden)

    Latifa Rahma

    2016-08-01

    Full Text Available This research discusses the effects of Service Quality on Customer Satisfaction, Customer Loyalty, and Brand Image Budget hotel (Five Budget Hotel Managed by local chain hotel. The purpose of this study were 1 to analyze the effects of Service Quality on Customer Satisfaction, 2 to analyze the effects of Service Quality on Customer Loyalty, 3 to analyze the effect of Customer Satisfaction to Customer Loyalty, 4 to analyze the effects of Service Quality on the Brand Image, 5  to analyze the influence of the Customer Satisfaction Brand Image, 6 to analyze the effect of Customer Loyalty to Brand Image. The design of this research using primary data obtained by distributing questionnaires to 250 respondents eligible stayed at the Budget Hotel at least 1 time in last 12 months. Respondents were selected using purposive sampling method and the data were analyzed using AMOS version 22.0 and SPSS version 22.0. The proposed model was tested using Structural Equation Modeling (SEM and analyzed using AMOS. This study shows that 1 Service Quality found to have an influence on Customer Satisfaction, 2 Service Quality found to have an influence on Customer Loyalty, 3 Customer Satisfaction is found to have an influence on Customer Loyalty, 4 Service Quality found to have an influence on brand image, 5 Customer Satisfaction is found to have an influence on Brand Image, 6 Customer Loyalty found to have an influence on the Brand Image. The results of this study concluded that there is a positive influence of the Service Quality on Brand Image through the Customer Satisfaction and Customer Loyalty. Future researches are recommended to increase the factor of First Impression, Favorable Location, Hotel Core

  20. Du temps de travail au temps des marchés From working time to the time of the marketplace

    Directory of Open Access Journals (Sweden)

    Jens Thoemmes

    2009-11-01

    Full Text Available Nous avons emprunté à Le Goff, à la suite d’un retour au Moyen Âge, la métaphore de l’irruption du temps des marchands dans un monde prédominé par les activités agricoles. Nous avons retenu deux qualités de ce temps des marchands. La première concerne le rôle fondamental qu’ont joué les marchands pour contribuer à l’instauration d’une mesure précise du temps de travail. La seconde qualité du temps des marchands porte sur la maîtrise des risques et notamment sur le contrôle de la variabilité des prix. Nous retrouvons aujourd’hui ces caractéristiques à l’occasion d’un profond remaniement des temporalités : on passe du temps de travail au temps des marchés. Consécutivement aux lois Auroux de 1982, la variabilité devient un dispositif de la négociation collective servant à la mise en marché du temps de travail. Nous avons analysé comment en 20 ans de négociation collective, le travail du législateur et des négociateurs a amené un nouveau schème de la négociation collective. Ces échanges portent sur l’introduction d’une « norme variable » de la durée de travail qui s’est généralisée et sur la situation du «marché du travail » au niveau local et au niveau sociétal. Ces deux évolutions sont liées aux mouvements des marchés, des produits et de l’emploi, que les acteurs de la négociation cherchent à contrôler en mettant en œuvre des logiques prévisionnelles et provisionnelles.Following in Le Goff’s footsteps, inspired by the Middle Ages, we use the metaphor of the eruption of merchants’ time in a world dominated by agricultural activities. We retain two qualities of this sort of time. The first relates to the fundamental role which merchants played in the introduction of a precise measurement of working time. The second quality of merchants’ time relates to risk control and especially to controlling price variability. We find these features today in France: temporalities

  1. GENERATIONAL DIFFERENCES IN WORK VALUES IN THE HOTEL INDUSTRY

    National Research Council Canada - National Science Library

    Maria-Cristina IORGULESCU

    2015-01-01

    .... This situation creates new challenges in managing human resources in the hotel industry, where an excellent communication between all functional and operational departments is mandatory in order...

  2. International Modal choice determinants in the Spanish Hotel Sector

    OpenAIRE

    Ana Ramón Rodríguez

    2001-01-01

    Hotel industry is a management intensive industry as well as a distinct real estate asset class. During the 80ís, a reduced number of hotel groups led the internationalization of the Spanish tourism industry. In the decade of the 90ís, the process of internationalization wraps to a growing and dynamic volume of hotel chains, acquiring an exponential growth. Spanish hotel firms have nearly one hundred thousand rooms outside their home nations in three hundred and forty six thousand properties ...

  3. Sistem Pendukung Keputusan Untuk Pengadaan Fasilitas Hotel Menggunakan Metode TOPSIS

    Directory of Open Access Journals (Sweden)

    Susi Hendartie

    2014-01-01

    Full Text Available The development of hotel business to make consumers more critical to choose a hotel products and services. If the hotel facilities more complete, so interest of the consumer is higher to choose the hotel. This  research study intend to build a decision support system for the procurement of hotel facilities with TOPSIS method. This method uses the six alternative form of the data; hotel rooms (guest  room, karaoke, gift shop, a gym, spa and travel corner (travel tour information and data of some criteria. This method was chosen because it is based on the best alternative concept, was not only has the shortest distance from the positive ideal solution, but also has  the longest distance  from  the  negative  ideal  solution.  TOPSIS  calculations  systems  have  been  done  the  comparison  of  final  value  using  excell calculation. Calculations that used in this research study is simple and produces alternative hotel rooms (guest room with t he highest ranking as the ideal solution. TOPSIS method facilitates decision-makers in choosing the best alternative for the procurement of hotel facilities.Keywords : Decision support system; Hotel facilities; TOPSIS

  4. Infraestructura común de telecomunicaciones aplicada a un hotel

    OpenAIRE

    Elizari Saco, Sergio

    2007-01-01

    Este proyecto consta sobre la realización de infraestructuras en un hotel, la normativa actual solo contempla edificios de viviendas, comunidades de vecinos, viviendas unifamiliares (urbanizaciones) pero no contempla nada acerca de hoteles, con este proyecto se pretende aplicar en la medida de lo posible estas leyes en el hotel, hay situaciones en las que es imposible aplicarlas y por lo tanto hay que idear la manera de resolverlo. También el intentar realizar instalaciones en el hotel de dóm...

  5. THE ASSESSMENT OF HOTEL SERVICES IN POIANA BRASOV RESORT

    National Research Council Canada - National Science Library

    C A Baltescu; D Boscor

    2014-01-01

    .... The quality of hotel services provided influence the attracted customer segment, the satisfaction degree of consumption, the loyalty degree for the accommodation unit and destination, and also...

  6. Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

    Directory of Open Access Journals (Sweden)

    Ade Mubarok

    2017-09-01

    Abstract Hotel was a thriving industry very fast with the advent of the information technology. One factor that can provide comfort is the existence of the information rapid to a reservation hotel. Several problems that ordinarily encountered hotel management and customers as it tough for rapid information, do check in and the payment of requiring guests come to the hotel, include families in village records the guest log and make a report manually.In writing thesis this, writer build a application of hotel by adopting information technology. The model used to the development of software is the method waterfall, which begins with analysis needs adapted to systems are go at the hotel arinda guest house, design system and software, coding, testing, and implementation.So that this research produce information system a reservation hotel web-based. Of interface ease of use user and showing functionality that can be used to at the check in , the hotel , faster information and save time prospective guest on do reservations , efficient in recording the guest log and reports.   Keywords: Website, Aplication, Hotel Arinda Guest House, checked in, Waterfall.

  7. The Arizona striped whiptail: past and present

    Science.gov (United States)

    Brian K. Sullivan; Paul S. Hamilton; Matthew A. Kwiatkowski

    2005-01-01

    We surveyed historic and nearby collecting localities for Aspidoscelis (= Cnemidophorus) arizonae in Cochise and Graham Counties, Arizona, during spring and summer, 2000-2003. Aspidoscelis arizonae was present at or nearby all but one of the historic sites (seven of eight) that we surveyed located near Willcox (...

  8. The Uneven Performance of Arizona's Charter Schools

    Science.gov (United States)

    Chingos, Matthew M.; West, Martin R.

    2015-01-01

    Arizona enrolls a larger share of its students in charter schools than any other state in the country, but no comprehensive examination exists of the impact of those schools on student achievement. Using student-level data covering all Arizona students from 2006 to 2012, we find that the performance of charter schools in Arizona in improving…

  9. Analisis Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional, dan Kecerdasan Spiritual terhadap Kinerja Manajerial pada Hotel-hotel Berbintang 3 di Pekanbaru

    OpenAIRE

    Darlis, Edfan; Tanjung, Amries Rusli; Tarigan, Elpista

    2015-01-01

    The number of hotels in Pekanbaru from year to year is always increasing. This shows the increasing competition among entrepreneur of hospitality services. Have a competent leader / manager would be one of the important things that must be considered. This study aims to: examine, test and analyze the effect of intellectual quotient, emotional quotient and spiritual quotient on managerial performance. This study is conducted in 3-star hotels in Pekanbaru. The research sample is 31 people hotel...

  10. PENERAPAN SISTEM HAZARD ANALYSIS CRITICAL CONTROL POINT (HACCP PADA PROSES PEMBUATAN KERIPIK TEMPE

    Directory of Open Access Journals (Sweden)

    Rahmi Yuniarti

    2015-06-01

    Full Text Available Malang is one of the industrial centers of tempe chips. To maintain the quality and food safety, analysis is required to identify the hazards during the production process. This study was conducted to identify the hazards during the production process of tempe chips and provide recommendations for developing a HACCP system. The phases of production process of tempe chips are started from slice the tempe, move it to the kitchen, coat it with flour dough, fry it in the pan, drain it, package it, and then storage it. There are 3 types of potential hazards in terms of biological, physical, and chemical during the production process. With the CCP identification, there are three processes that have Critical Control Point. There are the process of slicing tempe, immersion of tempe into the flour mixture and draining. Recommendations for the development of HACCP systems include recommendations related to employee hygiene, supporting equipment, 5-S analysis, and the production layout.

  11. FORMULAS! SELAI PISANG RAJA BULU DENGAN TEMPE DAN DAYA SIMPANNYA

    Directory of Open Access Journals (Sweden)

    Dian Sundari

    2012-11-01

    Full Text Available Background: Jelly or jam is preserved foods, typically made from fruit by adding sugar or concentrated dektrosa with total dissolved solids content of at least 65%. Factors to consider in making butter, among others, temperature and sugar content of pectin and citric acid. Some aspects include the type of pectin, acid type and quality of fruit used and the cooking and filling procedures can also impact on the quality of butter, good physical stability and microorganisms. Methods: The addition of tempe in a jam aims to improve the nutritional value of vegetable protein. The study covers the development of formulations of jam, jelly organoleptic test to determine who was elected and also chemical analysis such as protein content, ash content and total sugar content as well as microbiological testing TPC to save power jam. Results: The results showed that the organoleptic test of banana jam and tempe is jam treatment A with the addition of citric acid: pectin = 0.5%: 1%. Results of chemical analysis of the average protein content of 6.1%, an average ash content of 1.80% and average total sugar content 35.57%. During the storage up to week-3, the jam has an average water content of 25.31%- 26.25%; pH range from 5 to 6.15; aw values ranged from 0.75 to 0.83 and the average TPC 1.6 x 102 to 2.2 x 103. From the microbiological test, jam-elect still worth consumed up to week-1 because his total number of microbes that is 4.7 x 102 is still below the maximum limit TPC jam by SNI (5 x 102 colonies / gram.   Keywords: formulation, nutrition, quality, jam, bananas, tempe

  12. Northern Arizona Volcanoes

    Science.gov (United States)

    2006-01-01

    Northern Arizona is best known for the Grand Canyon. Less widely known are the hundreds of geologically young volcanoes, at least one of which buried the homes of local residents. San Francisco Mtn., a truncated stratovolcano at 3887 meters, was once a much taller structure (about 4900 meters) before it exploded some 400,000 years ago a la Mt. St. Helens. The young cinder cone field to its east includes Sunset Crater, that erupted in 1064 and buried Native American homes. This ASTER perspective was created by draping ASTER image data over topographic data from the U.S. Geological Survey National Elevation Data. With its 14 spectral bands from the visible to the thermal infrared wavelength region, and its high spatial resolution of 15 to 90 meters (about 50 to 300 feet), ASTER images Earth to map and monitor the changing surface of our planet. ASTER is one of five Earth-observing instruments launched December 18, 1999, on NASA's Terra satellite. The instrument was built by Japan's Ministry of Economy, Trade and Industry. A joint U.S./Japan science team is responsible for validation and calibration of the instrument and the data products. The broad spectral coverage and high spectral resolution of ASTER provides scientists in numerous disciplines with critical information for surface mapping, and monitoring of dynamic conditions and temporal change. Example applications are: monitoring glacial advances and retreats; monitoring potentially active volcanoes; identifying crop stress; determining cloud morphology and physical properties; wetlands evaluation; thermal pollution monitoring; coral reef degradation; surface temperature mapping of soils and geology; and measuring surface heat balance. The U.S. science team is located at NASA's Jet Propulsion Laboratory, Pasadena, Calif. The Terra mission is part of NASA's Science Mission Directorate. Size: 20.4 by 24.6 kilometers (12.6 by 15.2 miles) Location: 35.3 degrees North latitude, 111.5 degrees West longitude

  13. Faktor Bauran Pemasaran Yang Berkontribusi Bagi Konsumen Dalam Memilih Budget Hotel Di Indonesia

    OpenAIRE

    Sugiyanto, Valensia; Kurniawan, Antonius; Aprilia, Adriana; Jokom, Regina

    2014-01-01

    Budget hotel menjadi tren dalam dunia perhotelan Indonesia, banyak pengusaha hotel membangun hotel dengan konsep ekonomis, namun seringkali pengusaha budget hotel tersebut mengabaikan apa yang menjadi kebutuhan konsumen sesungguhnya, karena itu peneliti ingin mengetahui faktor apa saja yang berkontribusi bagi konsumen dalam memilih budget hotel di Indonesia. Penelitian ini menemukan empat faktor yang berkontribusi bagi konsumen dalam memilih budget hotel di Indonesia yaitu first impression, h...

  14. Market segmentation and the changing budget hotel industry in urban South Africa

    OpenAIRE

    Market segmentation and the changing budget hotel industry in urban South Africa

    2013-01-01

    Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism ec...

  15. On protection of employee rights and interests in management of tourist hotel in China

    OpenAIRE

    Ren Yun

    2016-01-01

    With the rapid development of the tourist hotel, the hotel has many problems in the protection of employee rights and interests. To enhance the importance that hotel managers attach to the protection of em-ployee’s rights and interests, and strengthen the hotel employees’ consciousness in rights protection, this paper regards the China’s tourist hotel employees as research objects, discusses the problems and causes in the process of protecting the tourist hotel employee rights and interests, ...

  16. UpTempO Buoys for Understanding and Prediction

    Science.gov (United States)

    2014-09-30

    GPS, alkaline batteries for 1.5 years of operation, Iridium antenna , sea level pressure sensor, and sea surface temperature sensor at 0.12 m depth... NOAA product, (ii) the high resolution MUR product available from JPL’s PODAAC = Physical Oceanography Distributed Active Archive Center, and (iii...observations and the widely used NOAA OIv2 (a.k.a. “Reynolds”) SST field. A major goal of the overall UpTempO buoy program is to improve these fields by

  17. The Impact of Resort Landscapes: A histyoric Study of a Small Arizona Town

    Directory of Open Access Journals (Sweden)

    Katherine Crewe

    2004-06-01

    Full Text Available Throughout the 1900s in the United States of America, many new towns and settlements in Florida and the Southwest used tourism to attract wealthy visitors, causing conflict between the needs of local residents and the resort economy. This paper looks at the role of the elite San Marcos Hotel in the small farming town of Chandler, 25 miles south of Phoenix, Arizona, during the first three decades of the town's life. The study traces evolving responses among the town's white farming community, noting a shift over 30 years from an enthusiastic identification with the hotel and associated luxuries, to a simpler farm ethic. The study contributes to growing research about resort architecture and themed environments, both in the context of US history and as a growing concern in today's world of accelerating global tourism. Throughout the late 1800s and early 1900s in the United States, many new towns in Florida and the Southwest used tourism to attract wealthy visitors for investment and potential settlement. Common resort elements included ambitiously designed luxurious hotels, themes of luxurious living, and a focus on wealthy clients, often creating sharp contrasts with ordinary residents (Moehring, 1989; Dodrill, 1993; Nicolaides, 1998.

  18. PENGARUH KONSUMSI TEMPE KEDELAI GROBOGAN TERHADAP PROFIL SERUM, HEMATOLOGI DAN ANTIOKSIDAN TIKUS [Effect of Grobogan Soybean Tempe Consumption on Rats’ Serum Profiles, Hematology, and Antioxidant

    Directory of Open Access Journals (Sweden)

    Made Astawan

    2015-12-01

    Full Text Available Tempe is a potential source of protein for 250 million people in Indonesia. Indonesian soybean demand reached 2.2 million tons per year, and 1.3 million tons of which are used for tempe production. Approximately 70% of the soybeans are imported from different countries. To improve national food security, it is important to use local soybean as a raw material. Therefore, this study used Grobogan local soybean as raw material. The purpose of this study was to evaluate the impact of the consumption of tempe (from local soybean Grobogan in the long term, ie over a 90-day subchronic test using rats as a model. Parameters measured were serum biochemical profile, hematology, malonaldehyde (MDA, and superoxide dismutase (SOD in liver and kidney organs of rats. This research was conducted using three groups of rats which were fed tempe, boiled soybean, and casein as a source of protein in the ration. Data feed convertion efficiency showed that tempe of Grobogan soybean had a better protein quality than that of boiled soybean and casein. As compared to the groups of rats fed with boiled soybean and casein, the group fed with tempe had a higher HDL cholesterol, however no significant difference was observed in the hematological parameters, MDA and SOD in liver and kidney organs. This suggests consumption of tempe made from Grobogan soybean in the long term does not have a negative impact on health.

  19. Importance of staff training in hotel industry Case Study: Hotel Dukagjini

    Directory of Open Access Journals (Sweden)

    MSc. Albana Gazija

    2011-12-01

    Full Text Available In every business, independently of the activity, human resources are the most precious capital. In terms of global competition and rapid change, personnel training are essential. Every manager should be able to attract qualified and capable personnel, in order to use their skills in achieving organizational objectives. In a market economy where uncertainty is rather widespread, obtaining knowledge and information is becoming a source for creating competing advantages. One of the most important aspects in contemporary hotel industry is getting to know the new methods and techniques through training. Staff training is an important part in Human Resource Management, in order to improve employee performance, respectively it helps putting their skills to better use and specialization in their work. Application of an efficient training process has an important impact in increasing employee performance.      The aim of this study is to understand the importance of personnel training in hotel industry. The study includes the theoretical part for staff training, importance and benefits. The empirical part is composed by a qualitative method research of Hotel Dukagjini in Peja. The paper’s results have shown that management has a relatively good understan-ding of the importance of personnel training; the hotel may be in a favorable situation if the employees keep taking continuous training.

  20. Analisis dan Perbaikan Layanan Hotel Menggunakan Servqual dan Diagram Kartesius (Studi Kasus di Hotel Kombokarno

    Directory of Open Access Journals (Sweden)

    Rindang Rayo Ranas

    2016-06-01

    The purposes of this research is to analyze and suggest a service quality improvement in Kombokarno Hotel. This research used ServQual dimension variables that consist of tangible, reliability, responsiveness, assurance, and empathy as a dimensions of service quality. It used 144 guests of Kombokarno Hotel as a sample for the research. The result of the collected data then be tested based on it’s validation and reliability by using SPSS 16.0 software. The result of data processing shows the validity of each question variable in the questionnaire. Then the data be analyzed using ServQual method to see the Gap between hope and reality. Furthermore it is processed by Kartesius diagram to see what performance that need to be improved. The result of the researched shows that the cleanness of the hotel always in good term, the electronic utilities (lamp, AC, TV, etc, are functioned well, and the hotel’s building ‘good look’ became the most priority to improve the performance of service quality in the hotel.

  1. Breakfast in a hotel dining room

    Directory of Open Access Journals (Sweden)

    Mary Kennan Herbert

    2009-01-01

    Full Text Available My father and I were the only ones there on a winter Saturday.Yet a full staff of penguins was on duty, webbed shoes muffled on thick but aging carpet, their lined faces and beaks a bit mottled.They brought us the morning newspaper, toast, coffee, orange juice, grapefruit (a beauty nestled on ice in a pewter tureen, an old-fashioned presentation,with a hint of decay.The hotel was closed shortly thereafter, for a decade, then remodeled,reopened with new crystal, dinnerware with postmodern chi...

  2. Breakfast in a hotel dining room

    OpenAIRE

    Mary Kennan Herbert

    2009-01-01

    My father and I were the only ones there on a winter Saturday.Yet a full staff of penguins was on duty, webbed shoes muffled on thick but aging carpet, their lined faces and beaks a bit mottled.They brought us the morning newspaper, toast, coffee, orange juice, grapefruit (a beauty) nestled on ice in a pewter tureen, an old-fashioned presentation,with a hint of decay.The hotel was closed shortly thereafter, for a decade, then remodeled,reopened with new crystal, dinnerware with postmodern chi...

  3. Residential Energy Efficiency Potential: Arizona

    Energy Technology Data Exchange (ETDEWEB)

    Wilson, Eric J [National Renewable Energy Laboratory (NREL), Golden, CO (United States)

    2017-11-16

    Energy used by Arizona single-family homes that can be saved through cost-effective improvements. Prepared by Eric Wilson and Noel Merket, NREL, and Erin Boyd, U.S. Department of Energy Office of Energy Policy and Systems Analysis.

  4. A Melioidosis Case in Arizona

    Centers for Disease Control (CDC) Podcasts

    2011-10-03

    David Blaney, Medical Officer, Bacterial Special Pathogens Branch, discusses an unusual melioidosis case in Arizona.  Created: 10/3/2011 by National Center for Emerging Zoonotic and Infectious Diseases (NCEZID).   Date Released: 10/5/2011.

  5. Boots on the Ground: Arizona

    Centers for Disease Control (CDC) Podcasts

    2013-12-26

    In this podcast, we talk to CDC public health advisor Lisa Speissegger about her response efforts during the 2013 Arizona wildfires.  Created: 12/26/2013 by Office of Public Health Preparedness and Response (PHPR).   Date Released: 12/26/2013.

  6. PENGARUH KETEBALAN SUBSTRAT PADA FERMENTASI TEMPE TERHADAP KADAR VITAMIN B1 (THE INFLUENCE OF SUBSTRATE THICKNESS DURING TEMPE FERMENTATION ON VITAMINS B1 LEVEL

    Directory of Open Access Journals (Sweden)

    Fifi Retiaty

    2012-12-01

    Full Text Available ABSTRACT The level of vitamin B1 in tempe could be increased by modifying the surface of substrate during soybean fermentation. This research aimed to know the influence of substrate thickness during soybean fermentation into tempe to the levels of vitamin B1. The design of this research was completed randomized design with two replication. Vitamin B1 content was analyzed on raw soybeans, boiled soybeans, and tempe using spectrophotometer methods. The substrate thicknesses examined were 0.25 cm, 0.50 cm and 1.00cm. Vitamin B1 level on raw soybean was 0.7436 mg percent and on boiled soybean was 0.4898 mg percent, while in tempe with substrate thickness  0.25 cm, 0.50 cm and 1.00 cm, the vitamin B1 contents were 1.1413, 0.9044, and 0.7130 mg percent respectively. The thickness of tempe substrate affected on vitamin B1 content. A thinner substrate resulted on higher vitamin B1 level. Keywords: fermentation, tempe, vitamin B1   ABSTRAK Kadar vitamin B1 pada tempe dapat ditingkatkan dengan memodifikasi permukaan dari substrat dalam fermentasi kedelai. Tujuan penelitian ini adalah untuk mengetahui pengaruh ketebalan substrat pada fermentasi kedelai menjadi tempe terhadap kadar vitamin B1. Disain penelitian ini adalah Rancangan Acak Lengkap dengan dua kali ulangan. Kadar vitamin B1 dianalisis pada kedelai mentah, kedelai rebus, dan tempe dengan menggunakan metode spektrofotometri. Ketebalan substrat yang diteliti adalah 0.25 cm, 0,50 cm, 1,00 cm. Kadar vitamin B1 pada  kedelai mentah adalah 0,7436 mg persen dan pada kedelai rebus adalah 0.4898 mg persen. Sedangkan kadar vitamin B1 pada tempe dengan ketebalan 0,25, 0,5 dan 1 cm secara berturut-turut adalah 1,1413 mg persen , 0,9044 mg persen dan 0,7130 mg persen. Ketebalan substar tempe berpengaruh pada kandungan vitamin B1. Semakin tipis substrat, akan menghasilkan vitamin B1 yang semakin tinggi. [Penel Gizi Makan 2012, 35(2: 182-188]   Kata Kunci: fermentasi, tempe, vitamin B1

  7. MANAJEMEN RISIKO PADA PEMBANGUNAN PENGEMBANGAN HOTEL YANG SEDANG BEROPERASI ( STUDI KASUS PADA PEMBANGUNAN EXTENSION VILLA HOTEL ALILA UBUD

    Directory of Open Access Journals (Sweden)

    I Ketut Yasa Dharmika

    2015-07-01

    Full Text Available Construction of the hotel development is carried out without cessation of the hotel operations have a bigger challenge because of many things such as: accesses to the hotel, material loading area, noise, safety of guests and hotel staff, working time, demonstrations, etc should be well managed in order to minimize the impacts to hotel operation. Risk is the chance of occurrence of adverse events, which is caused by the uncertainty. The research aims to identify, analyze and how the risks can be managed. The method in this research is Descriptive Qualitative Risk Analisis. Respondents determined by Purposive Sampling, from various stakeholders who are competent in this development. The research are identified 47 risks. Eleven risks are unacceptable risk includes  : noise, licensing, planning of MEP works, declining of contractor profit, the rising cost for build a new access roads, land slides, limited parking, hotel access interference,  discomfort of the hotel’s guests and staff, disruption in the project work time and delay of project completion due to interruption by the hotel operations. Nineteen risks are undesirable risk includes: public opinion, decreasing of green open land, insufficient capacity of the existing facilities, difficulties in the hotel's marketing, declining of the hotel room’s selling prices, the declining of satisfaction level of hotel guests, decreasing of hotel’s profits, lack of project scope, nappropriate strategy for supplying material and equipment and lack of competence of the project consultants and contractors, inappropriate standard of job’s handling, lack of quality control, inappropriate  project organizational, improper work methods, limited area for materials loading, decreasing of  cleanliness levels of the hotel, insufficient noise isolation blocks. Ten risks are acceptable risk and seven risks are negligible risk. Major risks are unacceptable and undesirable risk, which are need to be managed

  8. IMPROVING THE DISTRIBUTION OF BULGARIAN SEASIDE HOLIDAY HOTELS

    Directory of Open Access Journals (Sweden)

    Stoyan Marinov

    2010-06-01

    Full Text Available This report aims at viewing and analysing the trends and changes in the channels for distribution of tourist products. The specific features of modern hotel management together with the tasks in the process of distribution of hotel products have been presented. Applying.

  9. New Employment Forecasts. Hotel and Catering Industry 1988-1993.

    Science.gov (United States)

    Measurement for Management Decision, Ltd., London (England).

    Econometric forecasting models were used to forecast employment levels in the hotel and catering industry in Great Britain through 1993 under several different forecasting scenarios. The growth in employment in the hotel and catering industry over the next 5 years is likely to be broadly based, both across income levels of domestic consumers,…

  10. Management Trainees in the Hotel Industry: What Do Managers Expect?

    Science.gov (United States)

    Baum, Tom

    1991-01-01

    Comparison of a survey of 118 United Kingdom hotel managers (53 percent response) with a similar study of 75 U.S. managers found key differences reflecting the impact of cultures on management expectations. Significant similarities support development of an internationally transferable core curriculum for hotel management. (SK)

  11. Hotel industry expansion and sustainable development: A case ...

    African Journals Online (AJOL)

    This article examines how international hotel industry expansion affects sustainable development in the context of least developed countries. The study focuses on power asymmetries in the governance processes of hotel value chains. First it develops a model to analyse these processes. Subsequently this model is used to ...

  12. Testing expected and perceived service quality in the hotel industry

    Directory of Open Access Journals (Sweden)

    Vujko Aleksandra

    2015-01-01

    Full Text Available Guest satisfaction is the key to retaining existing and attracting new guests. In order to reach this goal, managers in hotels have become aware of the fact that the quality stay is reflected in the unique experiences of the tourists in particular. Guest satisfaction with hotel services can be tested by various methods. In this study, we used a questionnaire technique, in which respondents were guests of the hotel 'Vojvodina', 'Novi Sad' and 'Park' in Novi Sad, then the guests of the hotel 'Vojvodina' and 'Gold Class' in Zrenjanin, as well as the guests of the hotel 'Brothers Sekulic' in Zlatibor. The respondents were asked to evaluate various aspects of the business environment, employees' attitude towards guests, taste and variety of food and beverages. Data are presented in tables with brief comments. Based on the analysis of dependent and independent variables, we concluded that the physical features of a hotel, as well as the guest-employee relationship, are primarily related to the personal experience. Guests were the least satisfied with the hotel bar. These pieces of information are crucial for the hotel enterprises and contribute to the advancement of business through the adjustment of the product to the needs of the customer.

  13. HOTEL AND MOTEL HOUSEKEEPING AIDE, A SUGGESTED TRAINING PROGRAM.

    Science.gov (United States)

    Office of Education (DHEW), Washington, DC.

    A LOCAL TRAINING PROGRAM TO PREPARE HOTEL AND MOTEL HOUSEKEEPING AIDES CAN BE DEVELOPED FROM RESOURCE MATERIAL IN THIS GUIDE. PROGRAM OBJECTIVES ARE TO PREPARE TRAINEES TO PERFORM THE JOBS INVOLVED IN KEEPING HOTEL OR MOTEL ROOMS CLEAN, TO FOLLOW CORRECT PROCEDURES IN USING EQUIPMENT AND SUPPLIES REQUIRED IN CARING FOR BEDROOMS AND BATHROOMS, AND…

  14. Brand performance of Chinese domestic vs. international hotels ...

    African Journals Online (AJOL)

    Results showed that the effects of branding were most noticeable in midmarket and upscale hotels. Kim and Kim. (2005) connected brand equity with the financial performance of hotels. They defined brand equity as a four-dimensional construct, including brand loyalty, brand awareness, perceived quality, and brand image.

  15. Exploring employee participation and work environment in hotels

    DEFF Research Database (Denmark)

    Markey, Raymond; Harris, Candice; Knudsen, Herman

    2014-01-01

    We explore the relative impact of direct and representative forms of participation on quality of the work environment, based on multi-method case studies of two hotels each in New Zealand and Denmark. The degree of direct participation is higher at the New Zealand hotels, yet, workload and stress...

  16. Hotel & Food Service Industries. Workforce & Workplace Literacy Series.

    Science.gov (United States)

    BCL Brief, 1992

    1992-01-01

    This brief gives an overview of the topic of workplace literacy for the hotel and food service industries and lists program contacts. The following organizations operate employee basic skills programs for hotel and food service employees, provide technical assistance, or operate grant programs: Essential Skills Resource Center; Language Training…

  17. Hotel quality in the European Capital of Culture: Leeuwarden 2018 ...

    African Journals Online (AJOL)

    Research in Hospitality Management ... This research looks into the experience as perceived in 2014 by hotel guests in 15 bigger Dutch cities. ... leave more positive guest reviews on review sites, and for authorities to engage in stimulating the knowledge and skills of local hotel operators in order to be best prepared for the ...

  18. THE DEGREE OF CONSUMER SATISFACTION WITH HOTEL SERVICES

    Directory of Open Access Journals (Sweden)

    Danka CURAKOVIĆ

    2013-07-01

    Full Text Available The customer focus is one of the principles of quality management in organizations whose decisions, policy and strategy are based on market analysis. The results of the analysis are then used in the introduction of innovation, planning, investment in order to positioning in the market and meeting customer needs. The subject of research is the degree of consumer satisfaction with hotel services in order to determining the extent to which their quality meets customer needs and preferences. For the purposes of this paper there was conducted a research of primary and secondary materials, as well as field research in the July-August 2011. The research was conducted in hotels and B&B hotels in Novi Sad. The principal part of the paper is the analysis and description of results obtained in the study. The research results can be used by hotel managers in order to improve and adapt hotel services to market needs, as well by students.

  19. Gamow, not Hilbert: The Architect of Hilbert's Grand Hotel

    CERN Document Server

    Kragh, Helge

    2014-01-01

    What is known as "Hilbert's hotel" is a story of an imaginary hotel with infinitely many rooms that illustrates the bizarre consequences of assuming an actual infinity of objects or events. Since the 1970s it has been used in a variety of arguments, some of them relating to cosmology and others to philosophy and theology. It turns out that the name is a misnomer, as Hilbert was not responsible for the story. The originator was George Gamow, who invented the hotel in 1947, jokingly attributing it to Hilbert. Although well known, the counter-intuitive hotel only attracted wide interest in the 1970s, first in philosophical and theological contexts. The paper outlines the origin and early history of what might be called the Gamow-Hilbert hotel paradox.

  20. ASPECTS OF ROMANIAN MARKETING ENVIRONMENT FOR INTERNATIONAL HOTEL CHAINS

    Directory of Open Access Journals (Sweden)

    Smaranda Adina COSMA

    2015-02-01

    Full Text Available The influence of global processes on economic development is reflected in the intensity of tourist streams and in the development of the hotel companies’ strategy. Because of that, is very important for a hotel and especially for one that belongs to an international chain to analyse the micro and macro environment, to know exactly which are the opportunities and the risks taken into consideration on a specific market. On the Romanian market the hotels that belong to international chains consider that the most important opportunity is the market development potential and the biggest risk is the infrastructure. Also, the own resources are the most important factor that is influencing directly the activity of a hotel belonging to an international chain in Romania. All those criteria are taken into consideration by the hotels in order to develop a long time strategy on the Romanian market.

  1. EVALUATION OF COMPETITION CONDITIONS IN THE HOTEL SECTOR IN ISTANBUL

    Directory of Open Access Journals (Sweden)

    Kazım Ozan ÖZER

    2015-04-01

    Full Text Available The various dimensions of the concept of the competitiveness in service sectors have drawn attention of many researchers. Discipline of business concerns firm, sector and the international dimensions of national level competition. This study focus on explaining the competitiveness of Istanbul Hotel Sector by considering the dynamics connected to the sectoral competitiveness of Tourism. For the analysis, different data collection techniques have been used. As for the secondary data, literature review has been done about Michael Porter’s Five Forces Model that is mostly prefered for this kind of researches. For the primary data, senior managers of hotels in Istanbul Hotel Sector were applied to the interviews and formal interviews. As a result of this study it’s seen that Istanbul Hotel Sector has profitability rates that attract new entrants and the competition conditions are available for new entrants to the Istanbul Hotel Sector.

  2. Implementation of Chaid Algorithm: A Hotel Case

    Directory of Open Access Journals (Sweden)

    Celal Hakan Kağnicioğlu

    2014-11-01

    Full Text Available Today, companies are planning their own activities depending on efficiency and effectiveness. In order to have plans for the future activities they need historical data coming from outside and inside of the companies. However, this data is in huge amounts to understand easily. Since, this huge amount of data creates complexity in business for many industries like hospitality industry, reliable, accurate and fast access to this data is to be one of the greatest problems. Besides, management of this data is another big problem. In order to analyze this huge amount of data, Data Mining (DM tools, can be used effectively. In this study, after giving brief definition about fundamentals of data mining, Chi Squared Automatic Interaction Detection (CHAID algorithm, one of the mostly used DM tool, will be introduced. By CHAID algorithm, the most used materials in room cleaning process and the relations of these materials based on in a five star hotel data are tried to be determined. At the end of the analysis, it is seen that while some variables have strong relation with the number of rooms cleaned in the hotel, the others have no or weak relation.

  3. Hotel "Nagoya Castle", Japón

    Directory of Open Access Journals (Sweden)

    Takenaka Komuten, Co. Ltd.

    1970-04-01

    Full Text Available This hotel has 254 rooms, of which 138 are single and 99 double bed rooms, and 9 rooms have twin beds. There are also 5 suites and 5 bedrooms in the Japanese style. It can accommodate in all 370 persons. Among its special facilities the following are noteworthy. A large dining hall, with room for 3 000 guests, this being the largest banquet hall in central Japan; a beautiful open air pool; a magnificent garden; and a parking site with space for 400 cars.Este hotel consta de 254 habitaciones, de ellas: 138 individuales, 99 dobles con una cama, 9 dobles con dos camas, 5 suites y 3 habitaciones ambientadas al estilo japonés. Tiene capacidad de alojamiento para 370 personas. Entre sus instalaciones especiales figuran: un gran salón de banquetes —para 3.000 comensales—, que es el mayor del Japón central; una bella piscina al aire libre; un magnífico jardín; y un estacionamiento con capacidad para aparcar 400 turismos.

  4. Implementation of Chaid Algorithm: A Hotel Case

    Directory of Open Access Journals (Sweden)

    Celal Hakan Kagnicioglu

    2016-01-01

    Full Text Available Today, companies are planning their own activities depending on efficiency and effectiveness. In order to have plans for the future activities they need historical data coming from outside and inside of the companies. However, this data is in huge amounts to understand easily. Since, this huge amount of data creates complexity in business for many industries like hospitality industry, reliable, accurate and fast access to this data is to be one of the greatest problems. Besides, management of this data is another big problem. In order to analyze this huge amount of data, Data Mining (DM tools, can be used effectively. In this study, after giving brief definition about fundamentals of data mining, Chi Squared Automatic Interaction Detection (CHAID algorithm, one of the mostly used DM tool, will be introduced. By CHAID algorithm, the most used materials in room cleaning process and the relations of these materials based on in a five star hotel data are tried to be determined. At the end of the analysis, it is seen that while some variables have strong relation with the number of rooms cleaned in the hotel, the others have no or weak relation.

  5. The effects of trends in technology on the hotel industry: a case study of Scandic Hotel Simonkenttä and Hilton Hotel Kalastajatorppa

    OpenAIRE

    Tamang, Surya Maya; Bernaldo, Ruth Jane

    2016-01-01

    The hotel industry continues to develop through innovations of technology. Trends in technol-ogy are evident in various forms, such as software and operating systems, high-tech devices and equipment, and social media networks. These can improve a hotel’s competitive ad-vantage and increase customer satisfaction. The objective of this research project was to examine the effects of technological trends in hotels and as perceived by the employees (the technology users) and to find out if ther...

  6. THE ONLINE VISIBILITY OF THE ROMANIAN HOTELS. EMPHASIS ON THE HOTELS FROM THE NORTH-EAST REGION OF ROMANIA

    Directory of Open Access Journals (Sweden)

    Andreea MAHA

    2015-09-01

    Full Text Available The purpose of the present research is to analyze the online visibility of Romanian hotel websites and what mistakes are identified once we analyze the hotel content. At the same time we want to provide a complex overview of how Romanian hotels use the Internet for their business. The research method used for creating this article is documentary study and content analysis. We have carried out the content analysis of all hotel websites categorized between 3 to 5 stars in the North-East region of Romania. The main mistakes identified consist in the use of websites just for information purposes, the information are often not up to date which promote hotels that no longer exist, and not allow reservations/payments in real time. Many links and services that apparently exist on the website are inactive.

  7. POTENSI HIDROLISAT TEMPE SEBAGAI PENYEDAP RASA MELALUI PEMANFAATAN EKSTRAK BUAH NANAS

    OpenAIRE

    Achmad Machin

    2012-01-01

    Penelitian bertujuan untuk mendeskripsikan perlunya pengembangan penyedap rasa alternatif berbahan hidrolisat tempe dan proses pembuatannya, menguji jenis asam amino, kadar protein dan uji organoleptik. Metode eksperimen digunakan pada penelitian ini. Pengujian jenis asam amino melalui teknik kromatografi, kadar protein terlarut melalui metode Biuret dan uji organoleptik produk dibandingkan penyedap rasa sintetis. Hasil yang didapatkan adalah pengembangan penyedap rasa hidrolisat tempe perlu ...

  8. Inhibition of adhesion of enterotoxigenic Escherichia coli K88 by soya bean tempe

    NARCIS (Netherlands)

    Kiers, J.L.; Nout, M.J.R.; Rombouts, F.M.; Nabuurs, M.J.A.; Meulen, van der J.

    2002-01-01

    Aims: Tempe is a traditional fungal fermented food made from soaked and cooked soya beans. It has been associated with antidiarrhoeal characteristics. This study investigated potential inhibitory effects of tempe on enterotoxigenic Escherichia coli (ETEC) K88. Methods and Results: Soya beans were

  9. Soya bean tempe extracts show antibacterial activity against Bacillus cereus cells and spores

    NARCIS (Netherlands)

    Roubos-van den Hil, P.J.; Dalmas, E.; Nout, M.J.R.; Abee, T.

    2010-01-01

    Aims: Tempe, a Rhizopus ssp.-fermented soya bean food product, was investigated for bacteriostatic and/or bactericidal effects against cells and spores of the food-borne pathogen Bacillus cereus. Methods and results: Tempe extract showed a high antibacterial activity against B. cereus ATCC 14579

  10. Types de verbes et temps verbaux dans le Liber Regum

    Directory of Open Access Journals (Sweden)

    José María GARCÍA MARTÍN

    2010-08-01

    Full Text Available L’étude des types de verbes et des temps verbaux employés dans le Liber Regum nous permet de conclure que les concepts de devoir et de cause n’existent pas pour l’auteur de l’œuvre. Seule l’action en soi est importante pour lui. Le rédacteur cherche à souligner l’action, et l’action pour l’action. Pour y parvenir, il se place volontiers dans le passé, son temps verbal favori, ce qui lui permet de mettre en relief un autre facteur : l’appartenance des rois aux lignages qui constituent le vrai protagoniste et l’objectif de son travail. Ces traits linguistiques sont, en même temps, les caractéristiques les plus remarquables des textes historiques « nus », dépourvus de toute intention théorique ou de toute réflexion. Ces silences ont une signification. De même que dans un texte musical, les silences servent à bâtir le sens global du texte. On respecte aussi là le principe structural de l’interdépendance de tous les éléments d’un système.El estudio de los tipos de verbos y de los tiempos verbales empleados en el Liber Regum nos permite concluir que los conceptos de deber y de causa no existen para el autor de la obra, solamente la acción en sí misma tiene importancia para él. El redactor de estas páginas busca subrayar la acción, la acción por la acción, y, para conseguirlo, se sitúa en el pasado, su tiempo verbal preferido, lo que le permite poner de relieve otro factor, la pertenencia de sus reyes a los linajes que constituyen su verdadero protagonista y el objetivo de su trabajo. Aquellos rasgos lingüísticos, al mismo tiempo, son las características más notables de los textos históricos “desnudos”, desprovistos de toda intención teórica y de toda reflexión. Esos silencios tienen significación. De la misma manera que en un texto musical, los silencios sirven para construir el sentido global del texto. Se respeta así el principio estructural de la interdependencia de todos los

  11. STRATEGIC MANAGEMENT OF HOTEL COMPANIES: CASE STUDY OF HOTEL COMPANIES IN VOJVODINA (SERBIA

    Directory of Open Access Journals (Sweden)

    Svetlana VUKOSAV

    2014-12-01

    Full Text Available Contemporary approaches to the management of the company are focused on achieving long-term success of the company in its complex and changing environment. Company as part of the wider environment, must adapt to the changing environment in order to survive, growing and developing. The task of strategic management is to enable the enterprise in the tourism industry to rationally and promptly react to changes in the environment in which it carries out its business and general activity. The aim of this paper is to determine whether and to what extent the process of the strategic management is being implemented in hotels in Vojvodina(that are changed ownership structure and what is their response to the competitive pressures and opportunities, and demands and needs of consumers Strategic positioning in order to achieve sustainable competitive advantage through product differentiation and segmentation of demand is imperative for success of hotel companies in Vojvodina.

  12. Predlog načrta trženja za Mladinski hotel in Hotel Bistra

    OpenAIRE

    Markovič, Barbara

    2016-01-01

    Za manjše kraje, kot je Vrhnika, je turizem ena izmed razvojnih priložnosti za večjo prepoznavnost med ponudniki. Mladinski hotel in Hotel Bistra, ki je odprl svoja vrata v drugi polovici leta 2014 in se trži tudi pod imenom Gostišče s prenočitvami. Zaradi hitre menjave lastništva nastanitveni objekt še vedno nima načrta trženja, ki predstavlja sicer ključen sestavni del razvojnega in operativnega načrta delujočega podjetja. Brez prave strategije in skrbno določenih ciljev podjetje nima zagot...

  13. District heating system cools new hotel; Fernwaerme aus KVA kuehlt neues Ibis-Hotel

    Energy Technology Data Exchange (ETDEWEB)

    Schmid, W.

    2009-07-01

    This article takes a look at how an absorption cooling system provides cooling for a new hotel in Basel, Switzerland. The driving energy for the absorption cooling system is provided by the local district heating system. Cheap, summertime heat is provided by the local utility IWB from the city's waste incineration plant to drive the system. Details are presented on the installation and figures are given on cooling power and energy prices. The energy-relevant construction details of the new hotel are examined and the air-conditioning installations are described. The special planning competence involved is commented on. The control of the absorption refrigeration system is looked at in detail and the particular finesse involved in its operation is commented on. The quiet, roof-mounted cooling units are also described and a schematic diagram of the installation is presented.

  14. La ville du Sud en temps réel

    OpenAIRE

    Benjamin Bosselut; Marion Broquère; Armelle Choplin; Simon Nancy

    2009-01-01

    Cet article démontre l’utilité de la photographie aérienne sous cerf-volant pour les études urbaines, et en particulier pour les villes du Sud qui connaissent une croissance rapide. Cette technique est testée à Nouakchott (Mauritanie) dans le cadre d’une étude d’impact d’un programme d’habitat social. L’absence de données cartographiques actualisées est ainsi compensée par cet outil qui permet de voir l’évolution de la ville en temps réel. Ce texte explique les différentes manières d’utiliser...

  15. Impaired Water 303(d) Polygons, Arizona, 2004, Arizona Department of Environmental Quality

    Data.gov (United States)

    U.S. Environmental Protection Agency — Arizona 303(d) waterbodies for 2004. These include lakes, reservoirs, ponds, etc. The 303(d) list is a related table to the feature class AZ_303d_04_area. Arizona's...

  16. Hotell "Telegraaf" Tallinnas Vene tänaval = Hotel Telegraaf on Vene Street, Tallinn / Mihkel Karu

    Index Scriptorium Estoniae

    Karu, Mihkel, 1983-

    2007-01-01

    Endise Kommertspanga (ehitatud 1874. a. arhitekt P. Schreiberi projekti järgi N. Thamme juhtimisel) ja hilisema Tallinna Telegraafi hoonesse Vene t. 9 rajatud hotell. Arhitekt: Martin Aunin. Projekteerija: EA Reng AS. Konstruktor: Riho Märtson. Sisekujundajad: Külli Salum, Riina Harik. Projekt: 2004, valmis: 2007. I ja III korruse plaan, 2 värv. välisvaadet, 4 sisevaadet

  17. Perceived workplace mistreatment: Case of Latina hotel housekeepers.

    Science.gov (United States)

    Hsieh, Yu-Chin Jerrie; Sönmez, Sevil; Apostolopoulos, Yorghos; Lemke, Michael Kenneth

    2017-01-01

    Latina hotel housekeepers' social class, gender, race/ethnicity, nationality, and United States immigration status render them particularly vulnerable to workplace mistreatment. We sought to reveal the array of policy- and interpersonal-related mistreatment experienced by Latina hotel housekeepers in the southeastern United States employed at 75 local hotels which included 4-star, 3-star, 2-star, and 1-star properties. This ethnographic study involved 27 in-depth interviews with Latina hotel housekeepers. Using semi-structured in-depth interview guides, participants were interviewed until collected data reached saturation. Data were coded to explore themes and relationships for the housekeepers' work environments, and thick descriptions of these environments were developed. Participants ranged in work experience from 1 to 15 years, with all but one unable to reach full-time status, and were paid between $7.25 and $8.00 per hour. Policy-related phenomena, such as low pay, lack of paid sick leave or overtime, and absence of appropriate cleaning tools or protective equipment were all perceived as forms of mistreatment by Latina hotel housekeepers. Interpersonal mistreatment in the form of supervisor favoritism, unfair work assignments, biased allocation of cleaning supplies, disrespect, and verbal abuse due to ethnicity was also perceived. Latina hotel housekeepers endure mistreatment that impacts their psychosocial and physical occupational health. We provide recommendations to minimize workplace mistreatment and improve well-being of Latina hotel housekeepers.

  18. Budgeting practices: a study on Brazilian hotel companies

    Directory of Open Access Journals (Sweden)

    Paula de Souza

    2015-12-01

    Full Text Available This study aims to explore the budgeting practices in the hotel companies of Brazil’s main tourist centers. The justification is oriented by the number of foreign tourists received by the top ten Brazilian tourist destinations, which reaches 95% of the country. Another motivation is the lack of research on hotel companies in developing countries, and it should also be considered that Brazil will host the World Cup in 2014 and the Olympic Games in 2016, which requires a suitable hotel structure to receive a large number of athletes and tourists. Thus, in order to achieve the purpose of this study, surveys were sent to the hotels associated with the Brazilian Association of the Hotel Industry (ABIH, with replies by 40 hotel companies. Descriptive statistics were applied to the results, in order to improve the basis for discussions. The results indicate that most of the hotels adopt corporate budgeting with bottom-up as main budgeting process. Research shows that budgets are developed, more frequently, using the results from previous years and economic indicators. In the performance evaluation, the comparative analysis, the analysis of the causes of deviations and adequacy measures are often applied. The analysis of variance is primarily directed at controlling costs/expenses, identifying potential problems and providing feedback for the next period.

  19. A Mathematical Model of the Hotel Service Oligopoly Market and a Conflict-Optimal Management Method of the Hotel Complex Competitiveness

    OpenAIRE

    Soro, M.; A. A. Karpunin

    2015-01-01

    The aim of this work is to enhance competitiveness of hotel complex management in the hotel service market of the state of Côte d'Ivoire.The objectives of this study are:1) producing a model of oligopoly market of hotel services based on marketing research;2) synthesis of the conflict-optimum management method of a hotel complex using the model of oligopoly market of hotel services;3) study of issues on competitiveness enhancement of running hotel complex in the market of oligopoly under coun...

  20. Changing Occupational Profiles in the Hotel Industry: Case Studies in France, Italy and Spain. Synthesis Report.

    Science.gov (United States)

    Gatti, Mario; Grazia Mereu, Maria; Tagliaferro, Claudio

    Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…

  1. Environmental Strategies in Hotel Business Administration

    Directory of Open Access Journals (Sweden)

    Mirela STEFANICA

    2017-04-01

    Full Text Available The problem of the environment is a strategic challenge in the era we are living in. In this sense, more and more managers from various areas of activity, the tourism industry included, have become increasingly concerned of promoting better environmental practices. If these practices were based on the 3R’s principle, later on they developed amounting to the implementation of much more complex systems and strategies to support the solving of environmental problems. The paper highlights the main environmental strategies implemented in the hotels of Romania and Italy, presented in a comparative analysis. The study provides an image of the current situation in two regions of Romania and Italy, thus showing the efforts made by managers to ameliorate the impact of the activities carried out on the environment.

  2. The Development of Boutique Hotels in Brașov City

    Directory of Open Access Journals (Sweden)

    Codruța Adina Băltescu

    2016-01-01

    Full Text Available Boutique hotels are hotel businesses dedicated to addressing a well-defined segment ofcustomers. The development of the concept is an ongoing process, these accommodation units arealready well known on the hotel market, thus reflecting their attraction among the guests. Thepaper highlights the main features of the boutique hotels, the specificity of the offer and analyzesthe major global hotel groups in order to highlight their concerns in the direction of developingtheir own chains of boutique hotels. Aiming to identify the development of this hotel concept in ourcountry, the paper also analyzes the units that fall into this category of establishments whichoperate in Brasov city.

  3. Problematics of high employee turnover in hotel Thermal

    OpenAIRE

    Gistinger, Petr

    2016-01-01

    Bachelor´s thesis is focused on high employee turnover in a specific company. Thesis is divided into two parts. The first part consists of definitions, theoretical starting-points and methods connected with employee turnover. In the beginning of the second part the hotel is briefly introduced. In the main body of second part I have analysed the situation in the hotel based on internal documents, hotel´s official web page, official statistics and an interview with company´s manager. Using the ...

  4. The Effects of Customer Voice on Hotel Performance

    DEFF Research Database (Denmark)

    Assaf, A. George; Josiassen, Alexander; Cvelbar, Ljubica Knežević

    2015-01-01

    This paper investigates the effects of two critical customer voice variables on hotel performance. Specifically, the research provides a customer equity model in which the influences of both customer satisfaction and complaints are considered. The impact of the customer voice variables on hotel...... performance is investigated while considering the potential for moderating effects by hotel size and star rating. We use a more robust approach to measure firm performance than is traditionally used in satisfaction-performance studies. Finally the paper reports on the results of these investigations...

  5. Concepto para un Nuevo Hotel Internacional de Varadero.

    OpenAIRE

    José Diwaldo García Sánchez; Ivanys Valderrama Ramírez; Pedro Yuniesky Rodríguez Martínez

    2012-01-01

    Este trabajo abarca la etapa de concepto para un nuevo hotel en las parcelas donde hoy se ubican las Cabañas del Sol y el Hotel Internacional en el balneario de Varadero. Este aumentaría de sobremanera la capacidad habitacional en dicha zona, considerada operadores del turismo como una de las mejores franjas de playa del mundo, proponemos un hotel muy actual en cuanto en su arquitectura y composición espacial con categoría cinco estrellas plus, 890 habitaciones y una tipología semicompacta. P...

  6. ONLINE REPUTATION AND ITS IMPACT ON HOTEL PRICING STRATEGIES

    National Research Council Canada - National Science Library

    Patricia Diana-Jens; Antonio Rodríguez Ruibal

    2015-01-01

    ... of information to improve their business results, though the importance of it is such, that it should count as an independent variable in the hotel's marketing strategy, mainly in the market positioning and in the pricing strategy. With this study we demonstrate the impact of the online reputation on the hotel's business results, assuming as online reputation the whole group of reviews available through Social Media channels. On the first hand, we try to prove that there is a relationship between the hotel's ra...

  7. The Assessment of Hotel Services in Poiana Brasov Resort

    Directory of Open Access Journals (Sweden)

    Baltescu C.A.

    2014-12-01

    Full Text Available The choice of a holiday destination is determined by the features of the existing accommodation offer. The quality of hotel services provided influence the attracted customer segment, the satisfaction degree of consumption, the loyalty degree for the accommodation unit and destination, and also the economic-financial performance of the company. This article analyzes the opinions of tourists staying in Poiana Braşov resort regarding their consumption experience in one of the most representative hotels of the resort. The results obtained show customers’ expectations, satisfaction degree after consumption and future ways for adapting and improving hotel services.

  8. Corporate Diversification and Firm Performance: Evidence from Asian Hotel Industry

    Directory of Open Access Journals (Sweden)

    Ooi Chai-Aun

    2014-01-01

    Full Text Available The unstable environment of hotel industry which is driven by the fluctuation of tourism demand has motivated this study to look into the best diversification strategy for firm performance betterment. 42 hotel firms are investigated across 4 Asian economies, from year 2001 to 2012. Our results suggest that unrelated industrial diversification is the only alternative to improve hotel firm performance. Unrelated international diversification instead has a significant negative effect towards firm performance. Our results further show that board of directors implies a significant link to the relationship between diversification and firm performance, only in a crisis period.

  9. Hotel industry in Azerbaijan: problems perspectives of entrepreneurship development

    Directory of Open Access Journals (Sweden)

    Gasanov Arzu Nadzhaf

    2014-04-01

    Full Text Available The article considers the essence of the entrepreneurship activity and the characteristic features of a businessman. The definition of the entrepreneurship according to the Azerbaijan legislation is given. Then, the tourism, peculiarities and legislation base of business in tourism industry and hotel economy characterized, the main data of the activities of replacement enterprises in the country, the level of quality of hotel service and analyzed, the main problems are listed and the conclusion about the state of the business in the sphere of hotel industry is made.

  10. 76 FR 28079 - Notice of Intent To Repatriate Cultural Items: Arizona State Museum, University of Arizona...

    Science.gov (United States)

    2011-05-13

    ... National Park Service Notice of Intent To Repatriate Cultural Items: Arizona State Museum, University of... intent to repatriate cultural items in the possession of the Arizona State Museum, University of Arizona... determinations in this notice are the sole responsibility of the museum, institution, or Federal agency that has...

  11. Role of parking in the hotel supply chain management

    Directory of Open Access Journals (Sweden)

    Robert Maršanić

    2015-12-01

    Full Text Available Background: Supply chain management in tourism has only recently become the topic of the scientific research. The hotel product as a tourist product presents a specific mix of services and products The focus of this study has been placed on the hotel company, that, in order to create such a product, builds its own network of partners (companies, co-workers, to bring together and coordinate activities intended to result in the desired features of the hotel product. This study was evaluated as a scientifically relevant because until now the position of parking services in the hotel product has not been analyzed from the perspective of the hotel efforts and abilities to provide parking places for their guests by analyzing to which extent a good and available parking space really affects the quality of the hotel product. The aim of the study was to define the framework in which the supply chain management acts with reference to the parking service and stakeholders in the network. Methods: The method of interviewing hotel managers was used to obtain necessary data. Through the simple numerical calculations including the number of parking spaces and the capacity of the hotel accommodation we tried to identify the interrelationship, i.e. the degree of alignment of the respective sizes. Results: It turned out that towns of Rijeka and Opatija are faced with a shortage of parking spaces, especially during the tourist season. The trend of providing parking services for guests in hotel-owned garages or car parks is typical for the everyday hotel operation and the shortage of such an option, is resolved through the lease of a certain number of parking spaces in public garages and car parks. These parking spaces are away from the hotel, the guests' dissatisfaction is a normal consequence of such a decision and it is mitigated through the commercial measures. Hotel management considers a provided parking space an important element of the hotel product quality

  12. Measuring Service Quality Dimensions: An Empirical Analysis of Thai Hotel Industry

    OpenAIRE

    Dr. Sakun Boon-itt; Dr. Nopadol Rompho

    2012-01-01

    The aim of this study is to focus on hotel service quality based on the application of 29 characteristic indicators from the SERVQUAL model by comparing two hotel types, namely the boutique and the business hotel, in Thailand and to understand the expectation, perception and gaps between expectation and perception regarding hotel service quality. The study applied a self-administered questionnaire to measure the expectation and perception of service quality characteristics of hotels in Thaila...

  13. Operational Efficiency and Technology Gap Ratio of Hotels under Different Environments (in Thai)

    OpenAIRE

    Akarapong Untong

    2013-01-01

    This paper applied data envelopment analysis with slacks-based measure and metafrontier analysis to assess the operational efficiencies and technology gap ratios of the resorts and boutique hotels of Thailand’s hotel chain in Chiang Mai and Phuket. Data were from 14 hotels in Chiang Mai and 34 hotels in Phuket. It was found that hotels belonging to each type, in Chiang Mai and Phuket, had no difference in efficiencies but had different technology gap ratios; the environment caused the differe...

  14. Classification of Customer Satisfaction Attributes: An Application of Online Hotel Review Analysis

    OpenAIRE

    Dong, Jian; Li, Hongxiu; Zhang, Xianfeng

    2014-01-01

    Part 3: Digital Business; International audience; With the wide penetration of Internet, online hotel reviews have become popular among travellers. Online hotel reviews also reflect customer satisfaction with hotel services. In this study we use online hotel reviews to classify the attributes of customer satisfaction with hotel services. The empirical data was collected via Daodao.com, the Chinese affiliated brand of online travel opinion website tripadvisor.com. Based on text mining and cont...

  15. THE EFFECTS OF AN INCENTIVE MECHANISM ON BRAIN DRAIN IN THE HOTEL INDUSTRY

    OpenAIRE

    Zhao, Danni

    2016-01-01

    This thesis studies the effects of incentive mechanism on brain drain in hotel industry. As for the reason why this topic is chosen, it is regarding to the author's previous working experiences in the hotel industry. After the training practice in several different hotels, it is notable that Chinese hotel industry is confronted with a severe problem of high employee turnover. While the normal human resource turnover rate should remain between 5% and 10%, the average figure for the hotel staff...

  16. Customer Satisfaction Research: A Case Study of Original Sokos Hotel Olympia Garden

    OpenAIRE

    Truong, Thuan

    2016-01-01

    This thesis research was carried out at Original Sokos Hotel Olympia Garden in summer 2016. The case company is one of three Sokos Hotels located in St. Petersburg, Russia. The hotel aims to deliver a “Cosy living, smart working” environment to all the guests. The thesis project examines customer satisfaction with different service aspects provided at Original Sokos Hotel Olympia Garden and the customers’ willingness to recommend the hotel to others. The thesis also analyzes the factors h...

  17. Peranan Business Center Dalam Meningkatkan Pendapatan Front Office Department Di Hotel Aryaduta Medan

    OpenAIRE

    Prawira, Dwi Ananda

    2013-01-01

    Sebuah hotel yang baik adalah yang mampu mendapatkan keuntungan dengan memberikan kepuasan bagi para tamunya dengan memenuhi kebutuhan dan keinginannya selama berada dalam lingkungan hotel atau pada saat menginap untuk dapat memenuhi kebutuhan dan keinginan tamu tersebut. Aryaduta Hotel sesuai dengan lokasinya adalah hotel yang terletak di pusat kota ( City Hotel ), yang pusat layanananya terutama pada tamu bisnis dan pengusaha yang memerlukan fasilitas. Fasilitas yang dibutuhkannya selama me...

  18. Market segmentation and the changing budget hotel industry in urban South Africa

    Directory of Open Access Journals (Sweden)

    Market segmentation and the changing budget hotel industry in urban South Africa

    2013-01-01

    Full Text Available Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism economy after its democratic transition. Historically, the South African hotel industry became dominated by one- and two-star budget accommodation as a result of the country’s liquor legislation. With the reconfiguration of the hotel industry after 1990 to target the growing international tourism market, the role of budget hotels changed. This analysis examines the diminished role of budget hotels in South Africa’s hotel economy, the shifting nature of the budget hotel and location patterns of budget hotels from 1990 to the present. It shows that post-1990 budget hotels are mainly concentrated in large cities and secondary centres of South Africa, and that in small towns the former liquor-focused budget hotel has been replaced by other forms of accommodation.

  19. PLAN DE MARKETING PARA EL HOTEL CARRIZAL INN

    National Research Council Canada - National Science Library

    Ángel Guillermo Félix Mendoza; Danny Daniel Cobeña López; Lisbeth Alexandra Párraga Muñoz; Lorena Carreño Mendoza

    2015-01-01

    ... de diagnóstico de fortalezas, oportunidades, debilidades y amenazas. En el estudio de mercado se analizaron los componentes de oferta y demanda del hotel, se determinaron algunas fallas en la denominación...

  20. Could You Spot Bed Bugs in A Hotel Room?

    Science.gov (United States)

    ... report saying it had bed bugs. "From a hotel industry perspective, it's worrisome that a single online report of bed bugs would cause the majority of travelers to book different accommodations, ... eradicated." Dermatologist Dr. Carrie Kovarik, an associate ...

  1. Antecedents of Hotel Profitability: Empirical Evidence from Belgrade

    Directory of Open Access Journals (Sweden)

    Miloš Milosavljević

    2016-04-01

    Full Text Available Tourism and hospitality have received an immense attention from scholars, policy holders, decision makers and other important stakeholders in Belgrade, a main tourist destination of Serbia. The aim of this paper is to determine the main drivers of profit margins in the hotel sector in Belgrade. A particular aim is to explore the effects of variables – size, market concentration, and market share and customer satisfaction – on hotel profit margins. The study analyzed the secondary reliable sources. The data were analyzed with correlations and regressions. The results indicate that customer perception is a paramount factor driving the financial performance of hotels. These findings could be useful to scholars and practitioners interested in business performances of Belgrade hotels.

  2. Occupational Programs for the Restaurant/Hotel Business

    Science.gov (United States)

    Hoenninger, Ronald W.; Riegel, Carl D.

    1978-01-01

    Describes the development of a Hotel and Restaurant Management Program, designed to provide career training, develop educational opportunities, and provide a forum through which the continuing education needs of the local hospitality industry could be assessed and evaluated. (TP)

  3. Hotelli Palace**** renoveerimine = Renovation of the hotel Palace**** / Argo Vaikla

    Index Scriptorium Estoniae

    Vaikla, Argo, 1966-

    2015-01-01

    Hotell Palace Tallinnas Vabaduse väljak 3, valminud 2014. Hoone rekonstrueerimisprojekt Reet Valk (AB Reet Valk), sisearhitektid Katrin Vaikla, Argo Vaikla, Mari-Liis Süld, Riin Luuk. 2014. aasta Kultuurkapitali Arhitektuuripreemia kandidaat

  4. Price, exclusivity and luxury: Exploring London's luxury hotels

    African Journals Online (AJOL)

    2016-07-11

    licenses/by/4.0) ... industries are cataloguing their products around high price to capitalise on greater revenues and profits. ... London luxury hotel industry has and continues to grow, yet. Slattery (2012) insists prices for rooms ...

  5. Hotel quality in the European Capital of Culture: Leeuwarden 2018

    African Journals Online (AJOL)

    For the purpose of benchmarking. Leeuwarden hotels' overall perceived quality ... hospitality and welcome programmes (both in the public and private sectors) available in the city (European Commission. ECOC, 2014). Hospitality is one of the ...

  6. Hotel Overbooking and Cooperation with Third-Party Websites

    National Research Council Canada - National Science Library

    Yufeng Dong; Liuyi Ling

    2015-01-01

    .... This paper discusses pricing and overbooking strategies of a hotel in the context of cooperation with multiple third-party websites and analyzes how these strategies influence the cooperation process...

  7. DEVELOPMENT OF LOYALTY PROGRAMMES IN THE HOTEL INDUSTRY

    National Research Council Canada - National Science Library

    Marina Laskarin

    2013-01-01

    .... This paper will look at the basic tenets of loyalty programs in the hotel industry, the methods of keeping records about guests, and the necessity of creating, structuring and managing guest database...

  8. MACROECONOMIC ENVIRONMENT AND GREENFIELD FOREIGN DIRECT INVESTMENT OF HOTEL BRANDS

    National Research Council Canada - National Science Library

    Joze Peric; Maja Niksic Radic

    2016-01-01

    .... The purpose of the study is to assess the macroeconomic environment, the effects of greenfield FDI in tourism and, consequently, the presence of global hotel brands using the comparative analysis...

  9. Dynamic room pricing model for hotel revenue management systems

    Directory of Open Access Journals (Sweden)

    Heba Abdel Aziz

    2011-11-01

    Full Text Available This paper addresses the problem of room pricing in hotels. We propose a hotel revenue management model based on dynamic pricing to provide hotel managers with a flexible and efficient decision support tool for room revenue maximization. The two pillars of the proposed framework are a novel optimization model, and a multi-class scheme similar to the one implemented in airlines. Our hypothesis is that this framework can overcome the limitations associated with the research gaps in pricing literature; and can also contribute significantly in increasing the revenue of hotels. We test this hypothesis on three different approaches, and the results show an increase in revenue compared to the classical model used in literature.

  10. Authentic Leadership and its Consequences in a Hotel Restaurant Context

    National Research Council Canada - National Science Library

    Sae Mi Lee;Keum Ja Lim;Eric Swanson;Dae Hwan Park;Yong Ki Lee

    2016-01-01

    This paper examines the effect of authentic leadership on leader trust, organizational identification, job performance, and employee loyalty within the context of a food-and beverage department in a hotel...

  11. Briti hotell Dunkri tänavas / Piret Tali

    Index Scriptorium Estoniae

    Tali, Piret, 1972-

    2005-01-01

    Liisi Murula ja Raili Nõlvaku kujundatud hotell Merchants House, restoran KN Cayenne, baar Ice Bar ja kohvik Cafe Time Tallinnas. Kasutatud ka tekstiilikunstnik Ülle Raadiku ja klaasikunstnik Rait Partsi töid. Valgustite autor ehtekunstnik Katrin Sipelgas

  12. ASPECTS OF ROMANIAN MARKETING ENVIRONMENT FOR INTERNATIONAL HOTEL CHAINS

    National Research Council Canada - National Science Library

    Smaranda Adina COSMA; Cristina FLESERIU; Marius BOTA; Alexandru NEDELEA

    2015-01-01

    .... Because of that, is very important for a hotel and especially for one that belongs to an international chain to analyse the micro and macro environment, to know exactly which are the opportunities...

  13. Services Strategy and Hotels Performance: Evidence from Mures County

    National Research Council Canada - National Science Library

    Flavia Dana Oltean

    2013-01-01

    .... Within this field of activity, the hotel industry is one of the most representative and dynamic elements, generated by the relation with environment through the products and services that they supply...

  14. HOTEL SERVICE, ASSUMPTION AND STARTER OF THE TOURISM DEVELOPMENT

    National Research Council Canada - National Science Library

    Daliborka Blazeska; Vladanka Davkovska; Dejan Nakovski

    2016-01-01

    ... its national tourism product. This paper pays special attention to the hotel service and the staff which are its inevitable and irreplaceable factor, and on which depends the guest satisfaction...

  15. PENERAPAN HYGIENE DAN SANITASI DI PASTRY HOTEL HILTON BANDUNG

    Directory of Open Access Journals (Sweden)

    Verena Widya Pertiwi

    2016-05-01

    Full Text Available Abstract - Application of hygiene and sanitation in Hilton Hotel Bandung is important thing to note in the process of implementation. This is done to prevent food contamination of food that cab be caused by several factors such as, human, work area, kitchen utensil, material strorage systems and product. Because of this determination of standarts personal hygiene, area and utensil must be done correcly so that each product is safe for consumption. Authors on the basis of these issues are very keen to examine and make a final project with the title “application of hygiene and sanitation in the Hilton Hotel Bandung”. Research carried out by several methode of observation, interview and the latter is the study of documents. The research was conducted at the Hilton Hotel Bandung, for 6 months. The study was conducted as one of the requiremants for the final session of college exams Bina Sarana Informatika university Bandung. Based on the result of research and discussion conducted, authors concluded that the presence of load application staandard of hygiene and sanitation in hotel can improve the standard of health, hygiene and quality of a product when it is done in accordance with existing procedures. Key word : Hygiene and sanitation pastry hotel. Abstraksi - Penerapan hygiene dan sanitasi di Hotel Hilton Bandung merupakan upaya penting yang harus diperhatikan dalam proses pelaksanannya. Hal ini dilakukan untuk mencegah terjadinya kontaminasi makanan yang dapat disebabkan oleh beberapa faktor seperti manusia, area kerja, peralatan, sistem penyimpanan bahan dan produk. Penentuan standar kebersihan personal, area kerja maupun peralatan harus dilakukan dengan tepat dan benar agar setiap produk yang dihasilkan oleh bagian pastry hotel aman untuk dikonsumsi. Atas dasar persoalan di atas penulis sangat tertarik untuk menelitinya dan membuat tugas akhir dengan judul “ Penerapan Hygiene dan Sanitasi di Hotel Hilton Bandung ”. Metode penelitian

  16. Employee's Motivation to work in a Hotel Industry

    OpenAIRE

    Kimambo, Brenda

    2015-01-01

    This thesis reviews the employee motivation in hotel Industry with special focus on Karafuu Beach Resort and Spa. The survey for this study is conducted with the stuff this facility. The study also examines what motivates e people to work in the hotel sector. Further, the study tries to understand how important motivation is for workers in this sector. More so, this study examines the degree of impact motivation has on employees in this sector. Various studies have established that motivati...

  17. A study of workplace satisfaction among hotel employees

    OpenAIRE

    Skeie, Thomas

    2011-01-01

    This research paper is a descriptive case study of 10 hotel employees collected through in-depth interviews in Stavanger region. The study is focusing on hotel employee’s view of workplace satisfaction and what they think contributes to workplace satisfaction. The study indicates that organizational culture, fair treatment, stress, salary, communication, relationship between co-workers is factors among others which influence employee’s workplace satisfaction. The researcher has looked at prev...

  18. HOSPITALITY MANAGEMENT : Impact of internship on hotel operation

    OpenAIRE

    Sharma, Pankaj Diyas

    2012-01-01

    The primary objective of this thesis was to develop and promote internship. Internship is the way to help student to get acquainted with what they had did in their school days. Internship can be very useful to utilize time, get practical knowledge. Additionally, this study was directed towards following specific objectives; to analyse the effectiveness of the involvement of hotel management education in the hotel operation during the study period. This thesis illustrates the role of inter...

  19. EXPATRIATE HOTEL MANAGERS' PERSPECTIVE ON CROSS-CULTURAL SKILLS

    OpenAIRE

    Iorgulescu, Maria-Cristina; Anamaria Sidonia RĂVAR

    2014-01-01

    The globalization and expansion of multinationals has led to various studies on expatriation management, but literature regarding this issue in the hotel industry is still scarce, especially in Romania. Expatriates are critical to the success of this particular industry, as more and more hotel chains operate beyond their domestic domains and intend to enter inclusively in the Romanian market. The study presented in this article uses a qualitative research method intended to discover the persp...

  20. Eco Awareness among Hotels in Terengganu: Cases of Redang Island

    OpenAIRE

    Sairah Saien; Khazainah Khalid; Mushaireen Musa; Faliza Mahamed Ali; Jazira Anuar

    2012-01-01

    This study looks into the environmental management practices among hotels operating in Terengganu specifically in Redang Island. Hospitality industry nowadays has gained significant momentum in going green. Hotels and resorts around the world are going green and becoming more environmentally friendly because customers are seeking it and even requiring it. An investigation of the interest, understanding and perceived opportunities and barriers to the adoption of such practices was carried out ...

  1. Sustainable Tourism A case study: Klaus K Hotel Helsinki

    OpenAIRE

    Gautam, Narayan

    2017-01-01

    This Bachelor`s thesis titled “Sustainable Tourism a Case Study Klaus K Hotel” attempts to focus on a contemporary view point of sustainability in the industry, hotel industry in particular with the help of Klaus K hotel being its case to study. This study offers lots of information on sustainability and is a source of information both for students and professionals. The work is compiled after going through various books, articles, journal, web pages, speech, interviews and observation. T...

  2. Locational Strategies of International Hotel Corporations in Eastern Central Europe

    OpenAIRE

    Johnson,Colin; Dembinski, Paul; Vanetti, Maurizio

    2004-01-01

    This study investigated expansion strategies of international hotel operators in Eastern Central Europe. Due to the growing importance of services in economic development, there is an impressive body of knowledge on the process of internationalization and service industries. The last comprehensive academic study on internationalization and the hotel industry was undertaken at the beginning of the 1990’s, however, and we believed that with the major changes impacting upon the industry due to t...

  3. Employees’ Organizational Commitment Challenges - a Hotel Industry Perspective

    OpenAIRE

    Carmen Arustei

    2013-01-01

    Hotel industry is confronted with some challenges induced by changing customers’ requirements and by a competitive environment. In this context, front-line employees are a very important determinant of organizational performance. Researchers suggested that organizational performance can be achieved through employee organizational commitment (OC) development. This is the reason why this paper aims to explore employees’ level of OC components from hotel chains, considering a variety of independ...

  4. New Developments in Tourism and Hotel Demand Modeling and Forecasting

    OpenAIRE

    D. Wu; Song, H; Shen, S.

    2017-01-01

    Abstract Purpose The purpose of the study is to review recent studies published from 2007-2015 on tourism and hotel demand modeling and forecasting with a view to identifying the emerging topics and methods studied and to pointing future research directions in the field. Design/Methodology/approach Articles on tourism and hotel demand modeling and forecasting published in both science citation index (SCI) and social science citation index (SSCI) journals were identified and analyzed. Findings...

  5. LOGISTIC ORGANIZATION OFTHE HOTEL BUSINESS: THEORETICAL AND METHODOLOGICAL ASPECT

    OpenAIRE

    Zakharova Rimma Mkrtichevna

    2012-01-01

    The urgency of discussed in the article problematic aspects in logistic organization of functioning of the hotel business is conditioned by the increase of the reasons and factors that stimulate the need to expand the practice of logistic management of services in the scope of hotel sector which is characterized by the high level of concentration of services flow which differ from each other due to differentiation of demand in this market. The article contains a conceptual synthesis of theore...

  6. OPPORTUNITIES FOR TOURISM DEVELOPMENT IN A MOUNTAIN HOTEL

    Directory of Open Access Journals (Sweden)

    Elena Dimitrova

    2016-09-01

    Full Text Available The paper makes study of conditions and opportunities for development of tourism in a typical mountain hotel in Bulgaria, presenting conditions and resources for diverse tourism practices and an analysis of potential markets and competitors. Through the example of Ecohotel "Zdravets" situated in the Rhodope Mountains, the study highlights the importance and shares a good example in the management of a mountain hotel near to a large administrative and cultural center.

  7. How to create loyal visitors in hotel businesses

    OpenAIRE

    Bertilsson, Maria; Persson, Björn

    2011-01-01

    The purpose of this research paper is to provide an understanding for organizational factors effect on Customer Relationship Management (CRM) in the hotel business and then investigate CRM activities effect on loyalty among business travelers. An analysis of 163 questionnaires gathered from hotels in Sweden resulted in two main findings. (1) Organizational factors such as: size, strategy, and maturity of information system affect CRM activities where the development of a customer loyalty stra...

  8. Hotel Chains and the Sharing Economy in Global Tourism

    OpenAIRE

    Daniela M. Salvioni

    2016-01-01

    The global tourism industry has experienced steady growth in recent years. In this context, the sharing economy has changed the rules of global tourism, developing multi-sided technology platforms for the provision of hospitality with a range comparable to that of major hotel groups. The sharing economy is an emergent economic-technological phenomenon fostered by developments in ICT, considered both a disruptive innovation and a competitive threat to hotel companies. Accommodation sharing mod...

  9. Hotel Classification Systems: A Comparison of International Case Studies

    OpenAIRE

    Roberta Minazzi,

    2010-01-01

    Over the last few decades we have witnessed an increasing interest of scholars and especially operators in service quality in the lodging business. Firstly, it is important to observe that the diverseness of the hospitality industry also affects the classification of hotel quality. We can actually find many programmes, classifications and seals of quality promoted by public authorities and private companies that create confusion in the consumer perceptions of hotel quality. Moreover, new elec...

  10. Research on the Hotel Image Based on the Detail Service

    Science.gov (United States)

    Li, Ban; Shenghua, Zheng; He, Yi

    Detail service management, initially developed as marketing programs to enhance customer loyalty, has now become an important part of customer relation strategy. This paper analyzes the critical factors of detail service and its influence on the hotel image. We establish the theoretical model of influencing factors on hotel image and propose corresponding hypotheses. We use applying statistical method to test and verify the above-mentioned hypotheses. This paper provides a foundation for further study of detail service design and planning issues.

  11. Antecedents dari Brand Equity pada Hotel Santika di Bsd Tangerang

    OpenAIRE

    Susiati, Asriani

    2013-01-01

    This study refers to previous studies, by kevin kam Fung So and Ceridwyn King (2009). The background of this research was to prove the management approaches that brand equity as the key assets for hotel industries and provide brand manger hotel to evaluate brand equity as an outcome brand strategies. The objectives of this research was : (a) the positive effect of company's presented brand to brand awareness, (b) the positive effect of company's presented brand to brand meaning, (c) the posit...

  12. Perceived importance of attributes on hotel guests' repeat visit intentions

    OpenAIRE

    Emir, Oktay; Metin KOZAK

    2011-01-01

    Based on the empirical evidence in the related literature, we can emphasize that customer satisfaction and repeat patronage in the hotel industry has been well researched. Over the past two decades, many researchers as well as businesses have conducted surveys on visitors' satisfaction in order to measure customer perceptions of quality attributes of hotel or hospitality services. However, there is a lack of research paying attention to the empirical investigation of the self-perceived direct...

  13. A QFD and SERVQUAL Approach to Hotel Service Design

    OpenAIRE

    Ikiz, Aysun Kapucugil; Masoudi, Ali

    2008-01-01

    Current challenges facing the hotel service providers, such as “high customer demands on quality”, “increasing competition for high customer satisfaction” and “the demand for full services”, are directly related to better understand the attributes of hotel services and improve the service design characteristics accordingly. In service quality literature, SERVQUAL is the most widely used structure to measure customer expectations and perceptions. Quality Function Deployment (QFD) method is als...

  14. Urbanismo comercial em Phoenix: um estudo de quatro formatos comerciais no Arizona

    Directory of Open Access Journals (Sweden)

    Carlos José Lopes Balsas

    2016-10-01

    Full Text Available Resumo A relação entre as atividades comerciais e o crescimento das cidades já vem de longa data. No decorrer dos tempos, essa relação resultou em diferentes formatos comerciais e foi mais ou menos espontânea ou planejada consoante as necessidades das pessoas, as tecnologias de produção e de distribuição, as técnicas de armazenamento e venda e a capacidade de inovação das sociedades. A área metropolitana de Phoenix, no Estado do Arizona, Estados Unidos, é um caso de estudo interessante pela sua rápida e recente evolução na construção de uma mistura de formatos tradicionais, modernos e pós-modernos, assim como pelas transformações e adaptações decorrentes da crise financeira global de 2008. Este estudo revê as características de quatro formatos comerciais na área metropolitana de Phoenix (o mercado público de Phoenix, um lifestyle center em Scottsdale, o centro comercial Tempe Market Place em Tempe e uma área comercial no terminal quatro do aeroporto internacional Sky Harbor e discute um conjunto de quatro ilações para o futuro do urbanismo comercial no mundo ocidental: local-global; material-imaterial; essencial-dispensável e autêntico-ilusório.

  15. Energy efficiency assessment for the Antalya Region hotels in Turkey

    Energy Technology Data Exchange (ETDEWEB)

    Oenuet, S.; Soner, S. [Yildiz Technical University, Mechanical Faculty, Istanbul (Turkey)

    2006-07-01

    The hotels in the Antalya Region of Turkey have become a major consumer of energy, water and other resources. However, at present, there are no existing guidelines for the efficient use and management of these resources. Energy management includes increasing in profitability due to the reduced operational costs and it is also a potential for improved market share. Many different evaluation models have been published in energy management literature. However there have been not so many systematic approaches to compare the relative efficiency of the systems. Data envelopment analysis is a special linear programming model for deriving the comparative efficiency of multiple-input multiple-output decision-making units. An evaluation of energy efficiency in 32 five-star hotels in the Antalya Region has been carried out and the results are discussed in this paper. According to this study eight hotels are efficient and twenty-four hotels are inefficient. Also for these 24 inefficient hotels, ideal energy consumptions (electricity, water and liquefied petroleum gas consumptions) are proposed to become efficient these hotels. In this study data envelopment analysis models are evaluated by using a linear programming package LINGO 5.0. (author)

  16. Energy efficiency assessment for the Antalya Region hotels in Turkey

    Energy Technology Data Exchange (ETDEWEB)

    Onut, S.; Soner, S. [Yildiz Technical Univ., Istanbul (Turkey). Mechanical Faculty

    2006-08-15

    The hotels in the Antalya Region of Turkey have become a major consumer of energy, water and other resources. However, at present, there are no existing guidelines for the efficient use and management of these resources. Energy management includes increasing in profitability due to the reduced operational costs and it is also a potential for improved market share. Many different evaluation models have been published in energy management literature. However there have been not so many systematic approaches to compare the relative efficiency of the systems. Data envelopment analysis is a special linear programming model for deriving the comparative efficiency of multiple-input multiple-output decision-making units. An evaluation of energy efficiency in 32 five-star hotels in the Antalya Region has been carried out and the results are discussed in this paper. According to this study eight hotels are efficient and twenty-four hotels are inefficient. Also for these 24 inefficient hotels, ideal energy consumptions (electricity, water and liquefied petroleum gas consumptions) are proposed to make these hotels efficient. In this study data envelopment analysis models are evaluated by using a linear programming package LINGO 5.0. (author)

  17. Analysis of hotel enterprises competitiveness aspects in modern business

    Directory of Open Access Journals (Sweden)

    Bogetić Srđan

    2015-01-01

    Full Text Available In terms of global competition, which is characterized by constant improvement of existing and the emergence of new tourist destination, tourism is nowdays one of the initiators in development of the national economy. It is important to point out that the relation of tourists toward travelling changed with greater differentiation and the emergence of new market niches. The reason for this relationship lies in the fact that tourists, due to the greater application of information and communication technologies (ICT, have become very well informed about the tourist destinations they visit, their cultural and other facilities, as well as hotels and the services they offer. In order to meet the demands of their customers, hotel companies have to follow market trends and implement new management concepts into their business practices. Hotel companies today take into account not only their customers, but also the society in which they operate. The issue of sustainable development has become the sphere of interest for hotel companies, and they are paying a lot of attention to the following areas: environmental protection, waste management, application of clean technologies and the alike. The ICT applications have a significant role in hotel industries operations since they accelerate communication with customers and also reduce operating costs through the use of different software solutions for accommodation bookings. Nowdays, customers demand quick information and the use of the internet in hotels allows this service.

  18. Energy Performance of Hotel Buildings in Lijiang, China

    Directory of Open Access Journals (Sweden)

    Mingfang Tang

    2016-08-01

    Full Text Available The hotel industry in China has experienced rapid growth in the past ten years and made a considerable contribution to the global tourism economy. This paper focuses on the energy performance of hotel buildings in Lijiang, China. Hotel characteristics, daily operational data, and energy use data were collected by carrying out a survey of 24 hotels. The average annual energy use intensity (EUI of four-, three-, two-, and one-star rated hotels was 180.8 kWh/m2, 113.3 kWh/m2, 74.2 kWh/m2, and 70.2 kWh/m2, respectively. Electricity, as the dominant energy source, accounted for 81% of total energy consumption and was used in the operation of air conditioning, lighting, heating, etc. Pearson correlations between EUI showed that hotel star rating, number of guest rooms, room revenue, and number of workers gave a reasonably strong correlation. A regression-based benchmarking model was established to predict EUI, and a standardization process of EUI was illustrated by statistical analysis.

  19. Biogeography of amphibians and reptiles in Arizona

    Science.gov (United States)

    Eric W. Stitt; Theresa M. Mau-Crimmins; Don E. Swann

    2005-01-01

    We examined patterns of species richness for amphibians and reptiles in Arizona and evaluated patterns in species distribution between ecoregions based on species range size. In Arizona, the Sonoran Desert has the highest herpetofauna diversity, and the southern ecoregions are more similar than other regions. There appear to be distinct low- and mid-elevational...

  20. 21 CFR 808.53 - Arizona.

    Science.gov (United States)

    2010-04-01

    ... AND DRUG ADMINISTRATION, DEPARTMENT OF HEALTH AND HUMAN SERVICES (CONTINUED) MEDICAL DEVICES EXEMPTIONS FROM FEDERAL PREEMPTION OF STATE AND LOCAL MEDICAL DEVICE REQUIREMENTS Listing of Specific State and Local Exemptions § 808.53 Arizona. The following Arizona medical device requirements are preempted...

  1. ROLE OF COLOR TO SUPPORT THE ACHIEVEMENT OF RELAXATION IN BUSSINES HOTEL (CASE STUDIES OF BUSINESS HOTEL IN SEMARANG

    Directory of Open Access Journals (Sweden)

    Adel Issa Elsosan

    2015-12-01

    Full Text Available Semarang sebagai pusat bisnis dan pariwisata di Jawa Tengah memberikan kesempatan bagi investor untuk berinvestasi di Semarang. Akhir-akhir ini bisnis perhotelan di Kota Semarang menunjukkan prospek cerah. Hal ini dapat dilihat dari meningkatnya jumlah wisatawan yang menginap di hotel. Salah satu alasannya adalah banyak kegiatan seperti pertemuan yang diselenggarakan oleh instansi pemerintah, baik lokal maupun nasional, yang diselenggarakan di kota Semarang. Berdasarkan hasil survei awal, sebagian besar hotel di Semarang masih minim fasilitas dan tidak berlaku pentingnya pelaksanaan warna bagi pengunjung. Studi tentang peran warna untuk mencapai relaksasi ini penting karena jika relaksasi mencapai sehingga manusia dapat membuat lebih konsentrasi dan merasa menyegarkan. Tujuan dari penelitian ini adalah: Studi tentang bagaimana warna mempengaruhi dalam penciptaan relaksasi di hotel bisnis di Semarang. Sampel penelitian diarahkan ke hotel menggunakan warna dingin dan hotel warna hangat di Semarang. Metode analisis yang digunakan adalah analisis deskriptif. Berdasarkan hasil dan analisis, kesimpulan dalam penelitian ini adalah: (1 Warna dalam menciptakan relaksasi sangat penting bagi responden dan kedua warna dingin dan warna hangat dapat membuat dan menciptakan relaksasi. (2 Hal-hal yang mempengaruhi pemilihan warna untuk meningkatkan bisnis hotel adalah tujuan untuk tinggal di hotel, pertimbangan ini untuk bekerja dan nilai pribadi seperti liburan, juga relaksasi. [Title: Role of Color to Support The Achievement of Relaxation in Bussines Hotel (Case Studies of Business Hotel in Semarang] Semarang as a business and tourism hub in Central Java provides an opportunity for investors to invest in Semarang. Lately the hospitality business in the city of Semarang show bright prospects. It can be seen from the increasing number of tourists who stay at the hotel. One reason is that many activities such as meetings held by government agencies, both local

  2. Enhancing Georgetown’s Heritage Boutique Hotel Marketing Strategies: The Case of 1881 Chong Tian Cultural Hotel, Malaysia

    OpenAIRE

    Noor N Kader Ali; Naj R Roslan; Amalina Mahmood; Malini Venugopal

    2015-01-01

    Organizations has longed been searching for an effective problem identification tool. This study provides an improved method to root-cause analysis tool for practitioners, integrating mixed method research with problems identification technique. It also discovers the primary causes to  unfavorable performance for heritage boutique hoteliers. 1881 Chong Tian Cultural Hotel, one of the 18 heritage boutique hotels in Penang, reported a 23% financial loss in 2010, recovered in 2011, yield some pr...

  3. La ville du Sud en temps réel

    Directory of Open Access Journals (Sweden)

    Benjamin Bosselut

    2009-07-01

    Full Text Available Cet article démontre l’utilité de la photographie aérienne sous cerf-volant pour les études urbaines, et en particulier pour les villes du Sud qui connaissent une croissance rapide. Cette technique est testée à Nouakchott (Mauritanie dans le cadre d’une étude d’impact d’un programme d’habitat social. L’absence de données cartographiques actualisées est ainsi compensée par cet outil qui permet de voir l’évolution de la ville en temps réel. Ce texte explique les différentes manières d’utiliser ces photos et étapes pour produire des données exploitables.This paper shows how the kite aerial photography can be used in urban studies, relying on a concrete application experience for a social housing program in Nouakchott (Mauritania. Particularly, it is useful in order to study Southern cities involved by urban sprawl. This tool allows to see urban developments « in real-time » and should compensate the lack of mapping up-to-date data. This article explains how we can use kite pictures and technical procedures to produce exploitable data.

  4. Rééquilibrage des temps autour de la retraite

    Directory of Open Access Journals (Sweden)

    Anca Boboc

    2012-06-01

    Full Text Available Le passage à la retraite ne se réduit pas à une date séparant hermétiquement deux périodes disjointes de l’existence. D’une part, ce passage présente une certaine durée, s’étendant de part et d’autre de la date formelle de « cessation d’activité ». D’autre part, le temps de la retraite est aussi l’occasion d’entreprendre des activités qui, nouvelles ou en prolongement, s’inscrivent dans le parcours antérieur des individus. Plus précisément, ce passage particulier est l’occasion de repenser l’organisation des différentes temporalités sociales, d’articuler différemment activités professionnelles — pour ceux qui cumulent emploi et retraite —, associatives, familiales, artistiques, ludiques, etc. Il en résulte une diversité des parcours de retraite, comme permet de l’apprécier la variété des activités qu’entreprennent les retraités. Si cette diversité est le reflet d’une certaine autonomie dans les choix des acteurs, elle dépend également des libertés de choix — « capacités » — qui leur sont réellement accessibles. Dans ce sens, l’article examine les apports et les limites d’un raisonnement en termes d’« environnement capacitant », pour rendre compte de l’inégale distribution des capacités à s’emparer des opportunités offertes par la retraite.Plus précisément, l’environnement capacitant désignera l’ensemble constitué des cadres temporels dans lesquels les individus construisent leurs parcours de vie avant la retraite. Dans ce sens, on peut identifier trois cadres temporels constitutifs des parcours de vie : l’axe des politiques macro-économiques, celui des politiques d’entreprise (ou sectorielles et celui des biographies familiales. Chacun de ces trois cadres est lui-même le lieu d’une tension entre « temps comptables » rigides et « temps vécus » caractérisés par une plus grande souplesse temporelle. Selon la résultante de ces

  5. Unscrambling The "Average User" Of Habbo Hotel

    Directory of Open Access Journals (Sweden)

    Mikael Johnson

    2007-01-01

    Full Text Available The “user” is an ambiguous concept in human-computer interaction and information systems. Analyses of users as social actors, participants, or configured users delineate approaches to studying design-use relationships. Here, a developer’s reference to a figure of speech, termed the “average user,” is contrasted with design guidelines. The aim is to create an understanding about categorization practices in design through a case study about the virtual community, Habbo Hotel. A qualitative analysis highlighted not only the meaning of the “average user,” but also the work that both the developer and the category contribute to this meaning. The average user a represents the unknown, b influences the boundaries of the target user groups, c legitimizes the designer to disregard marginal user feedback, and d keeps the design space open, thus allowing for creativity. The analysis shows how design and use are intertwined and highlights the developers’ role in governing different users’ interests.

  6. La renaissance du temps pour en finir avec la crise de la physique

    CERN Document Server

    Smolin, Lee

    2014-01-01

    La question du Temps est au coeur de toutes les problématiques scientifiques, de la cosmologie à la mécanique quantique. L’un des plus grands physiciens d’aujourd’hui, Lee Smolin, expose sa conception du Temps et ses implications sur la perception de notre environnement. Le Temps est-il une illusion qui cache une vérité éternelle, ou une réalité physique de notre Univers ? Lee Smolin opte pour la réalité du Temps, s’opposant en cela à la majorité des penseurs, physiciens ou philosophes, inspirés pour les uns par la théorie de la Relativité d’Einstein et pour les autres par les idées platoniciennes.

  7. Low-Cost Innovative Hi-Temp Fiber Coating Process for Advanced Ceramic Matrix Composites Project

    Data.gov (United States)

    National Aeronautics and Space Administration — MATECH GSM (MG) proposes 1) to demonstrate a low-cost innovative Hi-Temp Si-doped in-situ BN fiber coating process for advanced ceramic matrix composites in order to...

  8. 75 FR 49526 - Freescale Semiconductor, Inc., Technical Information Center, Tempe, AZ; Freescale Semiconductor...

    Science.gov (United States)

    2010-08-13

    ... Employment and Training Administration Freescale Semiconductor, Inc., Technical Information Center, Tempe, AZ; Freescale Semiconductor, Inc., Technical Information Center, Woburn, MA; Amended Certification Regarding... to Apply for Worker Adjustment Assistance on October 1, 2009, applicable to workers of Freescale...

  9. Colour and pH changes of tempe during extended fermentation

    Science.gov (United States)

    Muzdalifah, D.; Athaillah, Z. A.; Nugrahani, W.; Devi, A. F.

    2017-01-01

    Tempe is a nutritious food, prepared mostly from soybeans and was originated in Indonesia. Tempe is sometimes collected beyond its maturity age for culinary purpose. The studies of overripe tempe ranged from microbiology, chemical and nutritional changes, functionality and safety, to sensorial aspect. Study which follows pH and colour changes of tempe during fermentation, however, is scarce. The objectives of this study were to investigate and model the colour and pH changes of tempe and the mould mycelia during extended fermentation with Rhizopus spp. up to 156 hours. Our investigation revealed that both lightness soybeans and mycelia of the tempe decreased with increasing fermentation time while pH of the tempe increased. The decrease of both lightness followed simple cubic equations whilst the pH increased linearly with increasing time. The other a values of tempe decreased by one point in the first 72 h of fermentation and tended to increase later however did not reach the initial a value, The b value decreased by approximately two points during the first 24 h of fermentation and the changes during the rest of fermentation time were not significant. The colour changes were believed to be the results of increased numbers of Rhizopus spp which entered the death phase, increased amount of linoleic and linolenic unsaturated fatty acids which were prone to oxidation, and formation of red coloured vitamin B12. Meanwhile, the increase of pH was majorly because of protein break down which led to increased ammonia production. The utilisation of lactic acid for mould growth also contributed to the alkalinisation, however to a much lesser extent. The lactic acid was previously formed during the soaking which resulted in decrease in pH of initial soybeans.

  10. Uji Daya Terima Dan Nilai Gizi Mi Basah Dengan Penambahan Tempe Dan Wortel (Daucus carota L.)

    OpenAIRE

    Gultom, Yohana Tetty

    2014-01-01

    Noodle is one of the most popular foodstaple in the community. Nowdays, the noodle was made as a replacement food of other staple foods such as rice. Generally, raw material of noodle is flour. However, the flour can also be modified with other foods such as tempe and carrot. Based on its nutrient composition, tempe and carrot are potential as a source of nutrition, which contains proteins, fat, calcium, phosphorus, iron, vitamin A, tiamin, vitamin C, riboflavin, niasin and fiber. The purpose...

  11. Effet de la température sur la microstructure des couches d'oxydes ...

    African Journals Online (AJOL)

    Administrateur

    formées sur l'acier extra dur durant le processus de laminage à chaud. Effect of temperature on the microstructure ... Cette analyse montre que les températures de formation de la couche d'oxyde ou calamine et la sollicitation mécanique ont une influence ..... températures de pré-oxydation et la sollicitation mécanique sont ...

  12. Program Corporate Social Responsibility di Industri Hotel: Sebuah Keuntungan atau Kerugian untuk Hotel

    Directory of Open Access Journals (Sweden)

    Maria Pia Adiati

    2012-05-01

    Full Text Available A word of CSR which stands for Corporate Social Responsibility is now becoming popular and more often many companies insert the CSR activities into its company profile. CSR has another different names such as Social Activity or Sustainability Development. CSR program according to wikipedia ia an organization or company has a responsibility to its customer, employees, share holders, community and environment in every aspect involved in company operasional. In the management science, there is a level whereas it is called social responsibility or it is just social obligation. Many opinions argues that CSR program will reduce the profit of the respected company. But many opinions denies the previous argue by saying the CSR program is a long term program profit gain since the short term result is good public image. The good public image will lead the loyalti of customer to keep using the product or service from the hotel. The customer loyalti also affected by the customer’s opinion, if they involves in the social activities held by the hotel, they also participate in a social activity.

  13. Sustainability Commitment, New Competitors’ Presence, and Hotel Performance: The Hotel Industry in Barcelona

    Directory of Open Access Journals (Sweden)

    Juan Pedro Aznar

    2016-08-01

    Full Text Available The hospitality industry is facing major challenges, among them the new competition from novel forms of supply in the sharing economy. Airbnb, Homeaway, and Niumba, among other websites offering accommodations, are having an important impact in the sector, changing existing conditions and the market for the traditional hospitality industry. In this context, a strategy based in differentiation can help to prevent drops in revenues and profitability. The main objective of this paper is analyse if commitment towards sustainability has a positive impact on financial performance and can be considered a positive strategy in this new environment. The empirical data refer to a sample of hotels in Barcelona, one of the most important tourist cities in Europe. Our results suggest that there is no clear relationship between sustainability and better financial performance; however, sustainability commitment is associated with a minimum size, which can also have positive effects in terms of economies of scale and finally affect profitability. Hotels more committed to environmental issues are located in areas with a lower density of Airbnb apartments, and this geographical distribution can be more positive than a situation of massive tourist concentration in specific areas with negative externalities for neighbours.

  14. DIRECTION OF INVESTMENTS AND SOURCES OF FUNDING ON HOTEL MARKET IN POLAND

    Directory of Open Access Journals (Sweden)

    Anna Semmerling

    2016-06-01

    Full Text Available Hotel market in Poland is related to trends on touristic market. This sector is developing dynamically, in Poland as in the whole world. In the years 2001-2014 numbers of hotels in Poland increased double. Most of new hotels are 4 and 5 stars. Important for new objects is building conference centres and SPA, which makes touristic season longer. Main source of finances hotel investments in Poland are own sources and EU funds. Crucial importance is the franchise. Forecasts for hotel market are really great. Till 2017 the count of tourists, who take advantage of hotels, should still increase.

  15. On protection of employee rights and interests in management of tourist hotel in China

    Directory of Open Access Journals (Sweden)

    Ren Yun

    2016-01-01

    Full Text Available With the rapid development of the tourist hotel, the hotel has many problems in the protection of employee rights and interests. To enhance the importance that hotel managers attach to the protection of em-ployee’s rights and interests, and strengthen the hotel employees’ consciousness in rights protection, this paper regards the China’s tourist hotel employees as research objects, discusses the problems and causes in the process of protecting the tourist hotel employee rights and interests, and proposes solutions with the basic idea of “dis-covering, analyzing and solving problems”.

  16. Fermented soya bean (tempe) extracts reduce adhesion of enterotoxigenic Escherichia coli to intestinal epithelial cells.

    Science.gov (United States)

    Roubos-van den Hil, P J; Nout, M J R; Beumer, R R; van der Meulen, J; Zwietering, M H

    2009-03-01

    This study aimed to investigate the effect of processed soya bean, during the successive stages of tempe fermentation and different fermentation times, on adhesion of enterotoxigenic Escherichia coli (ETEC) K88 to intestinal brush border cells as well as Caco-2 intestinal epithelial cells; and to clarify the mechanism of action. Tempe was prepared at controlled laboratory scale using Rhizopus microsporus var. microsporus as the inoculum. Extracts of raw, soaked and cooked soya beans reduced ETEC adhesion to brush border cells by 40%. Tempe extracts reduced adhesion by 80% or more. ETEC adhesion to Caco-2 cells reduced by 50% in the presence of tempe extracts. ETEC K88 bacteria were found to interact with soya bean extracts, and this may contribute to the observed decrease of ETEC adhesion to intestinal epithelial cells. Fermented soya beans (tempe) reduce the adhesion of ETEC to intestinal epithelial cells of pig and human origin. This reduced adhesion is caused by an interaction between ETEC K88 bacteria and soya bean compounds. The results strengthen previous observations on the anti-diarrhoeal effect of tempe. This effect indicates that soya-derived compounds may reduce adhesion of ETEC to intestinal cells in pigs as well as in humans and prevent against diarrhoeal diseases.

  17. ANALISIS POSISI BERSAING UNTUK MENENTUKAN STRATEGI PEMASARAN INDUSTRI KRIPIK TEMPE DI KOTA MALANG

    Directory of Open Access Journals (Sweden)

    Rusno Rusno

    2014-11-01

    Full Text Available Industri kripik tempe di desa Sanan Malang merupakan bagian dari UMKM mengalami perkembang-an yang cukup baik. Hingga akhir tahun 2013 kemarin berjumlah kurang lebih 65 pengrajin, bahkan saat ini Sanan sudah menjadi sentra industri kecil penghasil kripik tempe dan menjadi salah satu pro-duk unggulan kota Malang. Namun dalam perjalanannya industri ini banyak mengalami masalah diantaranya banyak pesaing yang terus masuk dalam bisnis ini. Hal ini mengakibatkan persaingan yang semakin ketat sehingga para pelaku harus dapat menentukan strategi untuk dapat memenangkan persaingan, maka Tujuan dalam penelitian ini adalah untuk mengetahui bagaimana posisi bersaing dan penetapan strategi pemasaran produsen kripik tempe di kota Malang. Jenis penelitian ini adalah confirmatory research. Sebagai populasinya adalah pengusaha kripik tempe yang berlokasi di kecamatan Blimbing kota Malang yang berjumlah 65 pemilik home industri. Sampel dilakukan dengan teknik Simple random sampling berjumlah 33 pengusaha industri kripik tempe. Pengambilan data dilakukan dengan kuesioner, dan teknik analisis data dengan teknik deskriptif dan tabulasi silang. Berdasarkan analisis data didapatkan hasil penelitian bahwa posisi bersaing industri kripik tempe di Sanan terdapat 4 cluster yang terbagi dalam : Cluster 1 (pemimpin pasar/market leader beranggota-kan 1 perusahaan. Cluster 2(penceruk pasar/market nicher beranggotakan 13 perusahaan, Cluster 3 (penantang pasar/market challenger beranggotakan 8 perusahaan dan cluster 4 (pengikut pasar /market follower beranggotakan 11 perusahaan. 

  18. Arizona black rattlesnake (Crotalus viridis cerberus)

    Science.gov (United States)

    Nowak, Erika M.

    2006-01-01

    The Arizona black rattlesnake makes its home at higher elevations in Arizona and far western New Mexico. The snake's use of high-altitude habitat and its black coloration as an adult distinguishes it from other subspecies of the western rattlesnake (Crotalus viridis), which prefer lower elevations and range from tan to reddish in color as adults. These physical and habitat differences are also reflected in genetic differences that suggest that the Arizona black rattlesnake may be a new species of rattlesnake. Despite the species's limited range, basic biological information needed to make management decisions is lacking for most Arizona black rattlesnake populations. To address this need, U.S. Geological Survey (USGS) scientists conducted research on the species in Arizona national park units from 2003 to 2005. The research examined relative population abundance, movement patterns, range requirements, dietary habits, and winter and summer habitat. Research in Arizona national parks was made possible through the support of the Western National Parks Association, Tonto National Monument, and the USGS Science Internships for Workforce Diversity Program. Importantly, the park-based research was used to augment a long-term mark-recapture study of the species that has been conducted by USGS biologists at sites near Flagstaff, Arizona, since 1999. USGS researchers were the first to conduct extensive studies of this species in the wild.

  19. Hotel Polynesian Village Florida- (EE.UU.

    Directory of Open Access Journals (Sweden)

    Welton Becket y Asociados, Arquitectos

    1974-06-01

    Full Text Available This hotel unit with 500 rooms is located in a beautiful plot situated along the beach of a laguna in Disneyland, Florida. It consists of 10 individual pavilions, two units with two stories and six with three stories, in addition to a main building with two stories —offices, W.C.s, bar shops, banquet halls, etc.— and a monorail station connected with the covered passages, and with a view of the beautiful horizon that reminds one of the South Sea in the last century. The building for the guests is formed by metal structure modules of 9.10 x 4.50 x 2.70 m, that are placed on top of each other. Each one weighs 7 t and they are all completely equipped.Este conjunto hotelero, de 500 habitaciones, se halla enclavado en un hermoso solar situado a lo largo de la playa de una laguna del Mundo de Walt Disney, en Florida. Consta de diez pabellones individuales, dos unidades de dos plantas y seis de tres alturas, además de un edificio principal de dos plantas —oficinas, servicios, bar, tiendas, salones de banquetes, etc.— y una estación del monorraíl enlazada con los paseos cubiertos con vistas al bello horizonte, que recuerda el de los Mares del Sur, en el siglo pasado. Los edificios para huéspedes están formados por módulos de 9,14 X 4,57 X 2,74 m, con estructura metálica, que se colocan uno sobre otro. Cada uno pesa 7 t y van completamente equipados con todas sus instalaciones necesarias.

  20. Hospitalizations among employees in the Danish hotel and restaurant industry.

    Science.gov (United States)

    Hannerz, Harald; Tüchsen, Finn; Kristensen, Tage S

    2002-09-01

    The aim of the present study was to provide a broad picture of the morbidity among employees in the Danish hotel and restaurant industry. Cohorts of all 20-59-year-old employees in the Danish hotel and restaurant industry in the years 1981, 1986, 1991 and 1994 were formed to calculate age-standardized hospitalization ratios (SHR) and time trends (1981-1997) for many different diagnoses. Both for women and men, significantly higher SHRs were found for infectious and parasitic diseases, neoplasms, diseases in the nervous system and sense organs, diseases of the circulatory system, diseases of the respiratory system, diseases of the digestive system and diseases of the musculoskeletal system among employees in hotels and restaurants than in the digestive system and diseases of the musculoskeletal system among employees in hotels and restaurants than in the working population at large. Furthermore, among women a significantly elevated risk was found for injuries in the lower extremities, injuries in the upper extremities and head injuries, and among men a high risk was found for head injuries and a low risk for ruptures in ligaments and muscles. The trend assessments did not detect any significant changes in SHRs over time. Employment in the Danish hotel and restaurant industry is associated with an elevated hospitalization risk due to many diseases, which may be related to occupation and lifestyle. In line with the official policy of reducing inequality in health, focus should be placed on the health problems in this group.

  1. Design guidelines for energy-efficient hotels in Nepal

    Directory of Open Access Journals (Sweden)

    Susanne Bodach

    2016-12-01

    Full Text Available It is predicted that the major increase in energy consumption and, thus, carbon emissions, will happen in the developing world. However, in most developing countries the knowledge about energy efficiency, particularly in the building sector, is quite low. Strategies developed for industrialised countries might not be suitable or must be adapted for the very different context of developing countries. This research aims to find energy-efficient and cost-effective building design options for the case of Nepal. Energy-efficient building design is a non-trivial issue involving a number of interdependent design criteria. Particularly, in composite climates, passive design strategies might conflict each other leading to an inefficient building design. This paper explores the energy conservation potential in hotel design for all bioclimatic zones of Nepal using building energy simulation with parametric analysis. Based on extensive field studies, reference models for typical hotel buildings ranging from small-scale resort hotels to large-scale multi-storey hotels were developed. These reference designs were optimised by varying design parameters such as window-to-wall ratio, glazing material, shading devices, glazing type and insulation levels. During the design optimisation, energy demand as well as cost effectiveness were evaluated. Finally, recommendations for energy-efficient and cost-effective hotel design solutions were suggested. In addition, the bioclimatic zoning for Nepal was consolidated leading to five elevation-based zones that can be used to introduce building energy regulations in the future.

  2. Mirada al espacio interior en Temps d’una espera de Carme Riera / Examining Interior Space in Carme Riera’s Temps d’una espera

    Directory of Open Access Journals (Sweden)

    Magdalena Coll Carbonell

    2011-01-01

    Full Text Available Resumen: Carme Riera, en Temps d'una espera, elabora un diálogo con el feto que ya ocupa un espacio en su cuerpo. La narración es una creación dual, simultáneamente se crean los dos, el nuevo ser y el texto. Este trabajo reflexiona sobre el espacio corporal perteneciente exclusivamente a la mujer y el espacio textual. El útero es textualizado y contextualizado en Temps d'una espera en forma de diario epistolar, en relación al tiempo de ocupación limitado. Reivindicar la maternidad como espacio creativo y vía de liberación para la mujer, este es el objetivo de este análisis.Summary: In “Temps d’una espera” Carme Riera composes a dialogue with the fetus that inhabits a space within her body. The narrative describes a dual creation, that of the new being, and of the text itself. This work reflects upon both textual space and the space within their bodies that is the exclusive property of women. In Temps d’una espera the uterus is textualized and contextualized in the form of an epistolary diary, in relation to the limited term of fetal occupation. Riera’s reinvocation of motherhood as a creative space and the road to liberation for women is the objective of this analysis.

  3. Space-Hotel Early Bird - Visions for a Commercial Space Hotel

    Science.gov (United States)

    Amekrane, R.; Holze, C.; Apel, U.

    2002-01-01

    rachid.amekrane@astrium-space.com/Fax: +49 421 539-24801, cholze@zarm.uni-bremen.de/Fax: +49 421 218-7473, The International Space Station was planed for research purposes. In 2001 the first private man, Denis Tito,visited the ISS and the second private man, Mark Shuttleworth is following him. The gate towards the commercial utilization of manned space flight has been pushed open. Space pioneers as Wernher von Braun and Sir Arthur C. Clarke had the dream that one day a space station in earth orbit will host tourists. It is evident that the ISS is not designed to host tourists. Therefore the dream of the pioneers is still open. By asking the question "how should a space station should look like to host tourists?", the German Aerospace Society DGLR e.V. organized a contest under the patronage of Mr. Joerg Feustel-Buechl, the Director of Manned Spaceflight and Microgravity, European Space Agency (ESA) in April 2001. Because the definition and design of living space is the content of architecture the approach was to gather new ideas from young architects in cooperation with space experts. This contest was directed at students of architecture and the task set was to design a hotel for the earth orbit and to accommodate 220 guests. The contest got the name "Early Bird - Visions of a Space Hotel". The results and models of the student's work were shown in an exhibition in Hamburg/Germany, which was open to the public from September 19th till October 20th 2001. During the summer term of 2001 seventeen designs were completed. Having specialists, as volunteers, in the field of space in charge meant that it could be ensured that the designs reflected a certain possibility of being able to be realized. Within this interdisciplinary project both parties learned from each other. The 17 different designs were focused on the expectations and needs of a future space tourist. The designs are for sure not feasible today, but the designs are in that sense realistic that they could be

  4. Market Orientation Practices and Effects on Organizational Performance: Empirical Insight From Malaysian Hotel Industry

    National Research Council Canada - National Science Library

    Hilman, Haim; Kaliappen, Narentheren

    2014-01-01

    ...) customer orientation and performance in the context of hotels in Malaysia. Data were gathered through self-administrated mail questionnaires directed to the top- and middle-level managers of three- to five-star-rated hotels in Malaysia...

  5. FAKTOR FAKTOR YANG MEMPENGARUHI LAYANAN RESERVASI HOTEL DI PT. BALI MEGAH WISATA TOUR AND TRAVEL

    National Research Council Canada - National Science Library

    Si Gede Ngurah Bramantya Agustiano; I Made Kusuma Negara; I Wayan Suardana

    2016-01-01

    This study aims to determine the factors that influence hotel reservation service at Bali Megah Wisata Tour and Travel and a contributing factor dominant in hotel reservation service at Bali Megah Wisata Tour and Travel...

  6. POSSIBILITIES OF FINANCIAL SUPPORT TO SMALL AND MEDIUM HOTEL COMPANIES IN SERBIA

    Directory of Open Access Journals (Sweden)

    Dragoljub Barjaktarovic

    2010-06-01

    Full Text Available Abstract:Small and medium hotel companies in the majority of developed tourist countries have dominant role in hotel industry. The same situation is with Serbia. An important precondition for successful business of a hotel is accepting and applying basic pillars of marketing concept i.e. satisfying needs and expectations of guests inorder to achieve profit. Small hotel companies have specific problems in their daily business. Top priority in management and surviving of hotels is cash, because fixed costs are very dominant so hotels earmark more resources for them than for marketing. This means higher engagement and involvement of the state in furtherdevelopment of small and medium hotel companies in Serbia. The state should provide favourable subsidized credit lines for small and medium hotel companies in Serbia, through appropriate support programmes.

  7. The relation between overall satisfaction and the variables of satisfaction in hospitality in hotels of excellence

    National Research Council Canada - National Science Library

    Pablo Flores Limberger; Francieli Boaria; Sara Joana Gadotti dos Anjos

    2014-01-01

    .... Thus, this research aimed to investigate the variables of satisfaction that influence the overall satisfaction in hotels of excellence and if there is difference between the influences depending on hotel typology...

  8. PERANAN AKURASI SISTEM KOMPUTER HOTEL DI FRONT OFFICE DEPARTEMENT DALAM MENINGKATKAN KEPUASAN TAMU DI THE BALAVA HOTEL MALANG

    Directory of Open Access Journals (Sweden)

    fitria earlike anwar sani

    2016-12-01

    Full Text Available Front Office is where the provision of information for guests were in the hotel from arranging their departure, including managing payments during their stay at the hotel. To facilitate the work of Front Office, the hotel uses a system called the Emerald System. System as one of the leading framework for managing information technology control serves to bring together all the needs of management by bridging existing dividing business risks, control needs and technical issues. According to the results of questionnaires computer system in The Balava Hotel still not accurately be seen from the number of respondents who answered "yes" by 30% and "No" as much as 70% this proves that the system Emerald distractions that affect employee performance and create a long wait so the service provided front office employees less than the maximum. While variable satisfaction of the guests at The Balava Hotel Malang according to the results of the questionnaire can be inferred from the number of respondents who answered "Yes" as much as 49% and "No" as much as 51% gained a lot of complaining when the administrative process at the time of check-in and check-out, this illustrates that the front office employees still can not do a service desired by the guest.

  9. Job Satisfaction Levels of Employees in Hotel Establisments: A Research on Employees in Resort and City Hotel Establishments

    Directory of Open Access Journals (Sweden)

    Elbeyi Pelit

    2010-03-01

    Full Text Available No matter in which sector they function, the job satisfaction of the employees at desired level has the utmost importance for the employees’ performance and organizational efficiency. In this respect, applications and studies related to defining job satisfaction and the factors affecting job satisfaction also have importance for establishments to provide data sources to perfrom their functions in the long term. For this reason, establishments should revise their employees’ job satisfaction levels at times. Especially the issue is much more significant for labour-intensive hotel establishments. In this context, to determine the job satisfaction levels of the city and resort employees in hotel establishments ,this research is carried on 1854 employees employed at 114 five-star hotels in city and resort areas of Turkey using “Minnesota Job Satisfaction Scale” to collect data. It is concluded that the employees whose job satisfaction is measured by questionnaires are not satisfied with such issues as the wage, making their own decisions, company policies and promotion opportunities. In the further analyses performed (independent-samples t test and ANOVA, it is found out that the job satisfaction level of the employees working in resort hotel establishments is higher than the employees working in the ciy hotel establishments. In addition this, it is found out that there are some differences between the job satisfaction level and education level of the employees.

  10. Croatian Hotel Industry Financial Features Within the Period of Privatization

    Directory of Open Access Journals (Sweden)

    Jasmina Lončar

    2004-11-01

    Full Text Available The Croatian tourist sector has been stagnating during the period of transition. By analyzing the balance of Croatian hotels, the influence on the changes and courses of balance, the author points out the increasing seriousness of the situation in Croatian hotel industry measured in the relation of property, debts and owners’ capital. The connection between the financial structure, balance liabilities and the diversification of the instruments of property structure, defines the optimal financial adjustment of firms in tourism. In present-day Croatian hotel companies, uncertain profits make the company risky, not only in the aspect of debts but also considering the equity capital, which is then reflected in unsatisfactory business results. Similar researches are crucial ways towards a global knowledge about privatization in Croatian tourism today.

  11. THE ROMANIAN HOTEL INDUSTRY. AN ANALYSIS BASED ON REAL FACTS

    Directory of Open Access Journals (Sweden)

    Maria Luminiţa COJOCEA

    2013-12-01

    Full Text Available Romanian Tourism has undergone considerable changes in the transition to the market economy. These changes, together with inappropriate solutions adopted by the authorities, led to a mismatch between what the Ministry of Tourism (MT/ National Authority for Tourism (NAT communicates and promotes, and the actual situation of the Romanian tourism and hotel industry. This situation has also been maintained by poor and erroneous reporting of information by hoteliers about the hotels managed to Ministry of Tourism, but also by the poor processing of information received by the MT/ NAT, leading to a database of erroneous information. These data are practically useless for any interested parties, and moreover for those who intend to use them especially for opening a new business in hospitality industry. This paper aims to present a much closer to reality statistical summary of the hotel industry.

  12. Importance of satisfaction and guests experience in hotel business organizations

    Directory of Open Access Journals (Sweden)

    Milošević Srđan

    2012-01-01

    Full Text Available Hotel companies which operate in today's competitive environment must constantly work on improving their products and services, at the request of their guests. Customer satisfaction is the key to retaining existing and attracting new guests. To achieve this goal, managers in the hotel organizations have become aware of the fact that the quality of staying in hotel represent unique experience for tourists. Lot of papers are dealing with the exploration of this topic, it only proves its importance nowadays. However, insufficient attention is paid to the simultaneous study of experience of guests and their satisfaction through the offered models (indexes that are created for this purpose. The purpose of this paper is to show the importance of these issues and identify their potential symbiosis.

  13. Presenteeism In Work Life: An Evaluation In Hotel Industry

    Directory of Open Access Journals (Sweden)

    Ebru Arslaner

    2015-12-01

    Full Text Available This study aims to examine presenteeism problem encountered in businesses frequently and evaluate this issue for hotel enterprises. Presenteeism is defined as when an employee shows up for work even though he or she is sick and performs ineffectively. Thus, it causes great costs for companies due to ineffective work performance. This situation arises in hotel businesses due to labor-intensive features of industry. It is considered that the intensity of human relationships and long shifts in hotel businesses induce stressfull working conditions and that factors increase presenteeism. Businesses could produce solutions for presenteeism with practices that prioritise employees satisfaction and take precautions to remedy physical and mental health of employees.

  14. Marketing and strategic management in hotel industry: A bibliometrics study

    Directory of Open Access Journals (Sweden)

    Edegar Luis Tomazzoni

    2013-04-01

    Full Text Available Despite doubts and questions about its theoretical consistency, tourism studies tend to be consolidated as scientific field. The production of studies about hotel industry as essential activity of tourism is recent, but stands out important epistemological organizational spaces. This paper analyzes the production of knowledge and contributions to the scientific studies advancement in marketing and strategic hospitality management through articles published by the leading academic journals of tourism in Brazil. The method adopted was the bibliometrics research. Among the 552 articles published between April 2008 and August 2012, 64 were about hotel industry, sixteen of them grounded in marketing and nine in strategy. The studies show the complexity of the strategic management and marketing of hotel firms and provide to academic researchers, managers and professionals in hospitality reflections of the importance of the knowledge of this area.

  15. SMEX04 ENVISAT ASAR Data: Arizona

    Data.gov (United States)

    National Aeronautics and Space Administration — This data set is comprised of browse images acquired over the regional study area of Arizona, USA for the 2004 Soil Moisture Experiment (SMEX04). The experiment was...

  16. VIRTUAL WEB PROMOSI DAN RESERVASI HOTEL BERBASIS WEB DAN VIA SMS PADA HOTEL DIAMOND

    Directory of Open Access Journals (Sweden)

    Alexander Setiawan

    2012-01-01

    Full Text Available Web and SMS is a new development that is useful for many people as a data exchange media. In the business world, especially for marketing use, by using those two media business can be performed globally so that informations are fast and easily spread all over the world. From this problem born an idea to promote Diamond Hotel by using web and a facility to reserve room using SMS. This Application was created by using VB 6 language and using AT command to communicate with cellphone. Meanwhile, data that flow between system and cellphone are in the form of Protocol Data Unit. System had been tested by sending SMS request from a cellphone and system sent back SMS response as requested by user.

  17. Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Occupant Pada Hotel Lido Graha Di Lhokseumawe

    OpenAIRE

    Syahputra, Muhammad Halfi Indra

    2011-01-01

    Hotel industry is one of industry which is offer the product and service. Giving good of quality of service to the guest they might be satisfaction and they will compare the service that given from hotel to the other hotel. While the occupant is satisfaction they will come back and recommented to other people to consume and stay in one hotel. The research problem is 1) How is the service influence that consist of: Tangible, Reliability, Responsiveness, Assurance, Empathy, for the occupant sat...

  18. Opportunities and risks among migrant workers in the hotel industry in Oslo

    OpenAIRE

    Aasland, Aadne; Tyldum, Guri

    2016-01-01

    This article examines working conditions, careers and aspirations among immigrants working in the hotel industry in the Greater Oslo region. Using theories of labour market segregation and segmentation, and drawing on survey data of hotel workers, we show how migrants from various backgrounds are distributed into different jobs and have different work experiences in the hotel sector. Correspondence analysis shows how hotel workers are distributed along two major dimensions: ...

  19. Logistics Practices in the Service sector : The case study of New Fairmount Hotel, Zambia

    OpenAIRE

    Muwowo, Alice

    2016-01-01

    Logistics practices have not been much emphasized in the hotel industry unlike in other sectors that deal with operational services, this can be because the hotel industry offers services, which are intangible. The purpose of the thesis was to find out how logistics practices can be implemented in the service industry, taking new Fairmount hotel as the case study by focusing on how the hotel can create a competitive advantage through cost reduction. The research used a qualitative researc...

  20. The Impact of Servicescape on the Brand Image and Brand Identity of Boutique Hotels

    OpenAIRE

    Kloosterman , Marjolein Eliza

    2017-01-01

    Nowadays, the hospitality industry cannot be imagined without the presence of boutique hotels, as the number of guests seeking for more than the traditional hotel service is increasing. Being innovative, intimate and design-oriented are some key features for boutique hotels which represent their unique hotel concept towards the outside world. This is accomplished through careful consideration of the hotels’ servicescape components, such as: materials, designs, colours and capacity. Therefore,...

  1. Adoption of Near Field Communication in the hotel industry based on risk perspectives and individual characteristics

    OpenAIRE

    Sam, K M; Chatwin, C R

    2016-01-01

    The emergence of the mobile phone has created great opportunities for businesses, especially those providing services to customers. Hotels are very important to a country as they provide accommodation to travelers. Better services attract more hotel customers. With the advent of NFC, a wireless mobile technology, hotel customers can use NFC to get hotel services efficiently. Previous studies found that risk and users' individual characteristics are very important in analyzing the adoption of ...

  2. Analisa Pengaruh Service Recovery Terhadap Kepuasan Konsumen Di Hotel “X”

    OpenAIRE

    Susiani, Stefani; Tjitrokusmo, Evelyn; Kristanti, Monika; Nugroho, Agustinus

    2014-01-01

    Industri perhotelan saat ini sangat berkembang pesat sehingga menyebabkan persaingan antar hotel semakin ketat. Hal ini membuat setiap hotel berlomba-lomba untuk memberikan pelayanan yang terbaik. Namun, tidak dapat dipungkiri dalam memberikan suatu pelayanan yang terbaik sekalipun pasti pernah mengalami kegagalan jasa yang akan berdampak pada kepuasan konsumen. Hotel “X” merupakan salah satu hotel yang memberikan pelayanan yang terbaik bagi para konsumennya. Untuk mengantisipasi adanya kega...

  3. July 2013 Arizona thoracic society notes

    OpenAIRE

    Robbins RA

    2013-01-01

    No abstract available. Article truncated after 150 words. The first Arizona Thoracic Society meeting in Tucson was held on Wednesday, 7/24/2013 at Kiewit Auditorium on the University of Arizona Medical Center campus beginning at 6:30 PM. There were 36 in attendance representing the pulmonary, critical care, sleep, pathology and radiology communities. Dinner was sponsored by Accredo Health Group. A brief discussion was held of plans to have the December 2013 meeting in Tucson on a weekend as p...

  4. Un hotel escuela para américa latina

    OpenAIRE

    Gonzalez Tejada, Marjorie Jannina; Perez Icaza, Mariuxi Elizabeth; Vaca Viteri, Maria Soledad; Loor Valdiviezo, Kleber

    2009-01-01

    La idea de "Un Hotel Escuela para América Latina" es netamente a favor del desarrollo turístico del Ecuador. Y para comenzar con esto, se ha considerado tomar en cuenta las siguientes sugerencias , planteadas en este articulo, al proyecto Hotel Escuela de Espol. El Turismo y la Gestión Socio Cultural y Económica del Ecuador.- El desarrollo del turismo genera toda una serie de efectos sobre el medio ambiente dentro del cual se desenvuelve. Los cuales pueden manifestarse tanto so...

  5. Factores que influyen en las puntuaciones de los hoteles

    OpenAIRE

    Mellinas Cánovas, Juan Pedro; Martínez María Dolores, Soledad María; Bernal García, Juan Jesús

    2015-01-01

    [ESP] La irrupción de las nuevas tecnologías en el sector hotelero ha permitido a los viajeros evaluar los alojamientos en los que se hospedan a través de webs como Booking.com y TripAdvisor. Las valoraciones que obtienen los hoteles condicionan la decisión de compra de los potenciales consumidores, por lo que la determinación de los factores que favorecen su mejora resulta de interés para el sector. Realizamos un análisis de diferentes variables, identificando el tamaño del hotel como el pri...

  6. Analysis of the hotel industry of Romania. Trends and facts

    OpenAIRE

    Ovidiu Petronel, Pectu

    2015-01-01

    This paper aims to analyze the evolution of the Romanian hotel industry by doing a review of its main components: the supply and the demand, during a period of 20 years, between 1994 and 2014. Most of the review is based on the information gathered by the Romanian national institute of statistics. On one hand, it’s centered on the progress hotels made in terms of number and capacity. In order to capture the stages through which this industry has been, the analysis is approached in a deductive...

  7. New generation of autarkic data hotels; Nieuwe generatie autarkische datahotels

    Energy Technology Data Exchange (ETDEWEB)

    Schmitz, H. [Autarkis, Almere (Netherlands)

    2009-12-15

    The new generation of autarkic data hotels differs from the new generation of non autarkic data hotels because a switch is made from central energy supply to decentralized energy supply. The computer racks are transformed into decentralized data centers and interconnected in a global information network. This article provides a basis for all statements in a mathematical manner. [Dutch] De nieuwe generatie autarkische datahotels onderscheidt zich van de nieuwe generatie niet-autarkische datahotels doordat de overstap wordt gemaakt van een centrale energievoorziening naar een decentrale energievoorziening. De computerrekken worden omgevormd tot gedecentraliseerde datacentra en onderling verbonden in een wereldwijd informatienetwerk. In dit artikel worden op een rekenkundige wijze alle stellingen onderbouwd.

  8. Multi-Language Sentiment Analysis for Hotel Reviews

    Directory of Open Access Journals (Sweden)

    Sodanil Maleerat

    2016-01-01

    Full Text Available Touristes and traveler use avariety of information sources (e.g. travelportals, blogs, or social networking sites like twitter to help them decide for a hotel room. These sources all contain highly subjective text that expresses the opinions of many. We took a preliminary view on user generated hotel reviews from two travel portals in English and Thai. We developed a taxonomy of features and specifically investigated how accurately they can be predicted with three classification methods. The results indicate that support vector machines perform best for this specific domain.

  9. DEVELOPMENT OF SPA AND WELLNESS SERVICES IN A CHOSEN HOTEL

    OpenAIRE

    MARHOUNOVÁ, Iveta

    2017-01-01

    This work deals with the development of spas and wellness services in the chosen company called Wellness hotel Diamant. This company is one of the key ones, because it makes South Bohemia more attractive. This work proposes complementary services which can lead to improvement of the present ones and to filling up the current market needs. The aim of this work is to analyse economic conditions of the specific hotel, which is its situation on the economy market and what its competitiveness is l...

  10. L’essai littéraire, devant le temps

    Directory of Open Access Journals (Sweden)

    Marielle Macé

    2008-02-01

    Full Text Available Le style de vérité accessible à l’essai est perceptible dans son mode de circulation, les souvenirs que l’on en garde, la façon dont on le résume, bref, l’usage que l’on en fait. Ce mémorable de l’essai tient à une pratique généralisée de la citation ; les essayistes partent de formes « citables », comme d’autant de pensées héritées et de savoirs doxaux ou paradoxaux qu’ils exploitent, développent ou fragilisent ; et ils en produisent à leur tour, offrant non pas des modèles applicables mais des cas remobilisables, des pensées désormais disponibles. Cette disponibilité identifie une pratique intellectuelle, les objets qu’elle fait naître (cette forme sensible que prennent dans un essai les opérations de l’esprit, un rythme propre à toute individualité pensante, bref une façon qu’a la prose d’idées de se situer devant le temps. Elle explique aussi la colère suscitée dans le monde du savoir contemporain par un genre profondément temporel, c’est-à-dire rythmé, situé, mais aussi précaire et soupçonnable à cet égard d’anachronisme.Lo stile di verità accessibile al saggio è percettibile nel modo in cui il testo circola, nei ricordi che ne abbiamo, nella maniera in cui ne facciamo riassunto, cioè nell’uso che possiamo averne. Questo aspetto “memorabile” del saggio è legato ad una prattica generalizzata della citazione. I saggisti partono di forme “citabili”, pensieri ereditati, saperi comuni o paradossali che loro mettono a prova, sviluppano, o fragilizzano; e ne producono a sua volta, non per offrire modelli da applicare, ma casi da mobilizzare, pensieri ormai disponibili. Questà disponibilità definisce una pratica intellettuale, gli oggetti che essa fa nascere (questa forma sensibile che prendono nel saggio le operazioni mentali, un ritmo legato ad ogni individualità nell’atto di pensare, un modo di porsi davanti al tempo. Spiega anche l’irritazione suscitata nel

  11. Size matters in the African hotel industry: The case of South Africa ...

    African Journals Online (AJOL)

    The hotel industry in Africa has been investigated mostly from a hospitality management as opposed to a tourism perspective. Using a tourism perspective this article focuses on the changing size distribution of hotels and shifting spatial patterns of different size hotels in South Africa. Source material is the use of ...

  12. The Heart of Successful Hotels: Going Beyond the Monopoly Game Strategy

    Directory of Open Access Journals (Sweden)

    Joseph Khairallah

    2016-10-01

    Full Text Available To investors, hotels are real estate. At the end of the day, why do investors put their money in hotels vs. other types of real estate? For the prospect of superior investment returns; it's like a game of Monopoly. But how can hotels balance the softer side of Operations to support these goals?

  13. Overview Smart Hotel di Indonesia yang Merupakan Trend Baru dalam Industri Perhotelan

    Directory of Open Access Journals (Sweden)

    Maria Pia Adiati

    2011-11-01

    Full Text Available Nowadays we can find out many taglines featuring the word Smart Hotel or Smart Traveler. Smart traveler is those who travel in a smart way. We called it smart because they choose the accomodation and the transportation wisely, in accordance with requirements and budget. Meanwhile Smart Hotel tagline comes up since there are many smart travelers who travel a lot to the cities around the world. Smart Hotels are hotels who try to accommodate the current market demands. The latest trend for the travelers is only a clean and comfort accommodation with affordable price but covers all the basic things needed for the travelers. Nowadays, travelers pass most of the time out of the hotel for doing business or either for visiting tourism objects. Typical smart hotels are hotels with 2 stars or 3 stars rating. Even though it is 2 or 3 star hotel, the service is as good as the higher ratings.Some of the hotel management or hotel group try to suite the demand by releasing 2 star or 3 star brand. And in the future, the 2 star or 3 star hotel is the hotel who will rapidly grow and take the majority market since the price is affordable and suites the budget. 

  14. The power of space: The biopolitics of custody and care at the Lloyd Hotel, Amsterdam

    NARCIS (Netherlands)

    Minca, C.; Ong, C.E.

    2016-01-01

    This paper examines the relationship between space and violence through a biopolitical enquiry of custody and care at Amsterdam's Lloyd Hotel. The Lloyd Hotel began as a corporate established transhipment hotel serving transatlantic voyages. It was subsequently transformed into an emergency refugee

  15. Can a luxury hotel compete without a spa facility? – Opinions from ...

    African Journals Online (AJOL)

    The development of the wellness facility within the luxury hotel sector around the world has been evident, with many professionals believing that spas are an expected element within luxury hotels. This paper has been written to provide further consideration for hoteliers who are looking to open a luxury hotel within the city of ...

  16. Penerapan Human Relations Dalam Meningkatkan Motivsi Kerja Karyawan di Valentino Boutique Hotel Makassar

    OpenAIRE

    MIRYANTI, INDHIRA; Sultan, Muh. Iqbal; Farid, Muh.

    2011-01-01

    Tujuan Penelitian ini adalah : ( 1 ) Untuk mengetahui Penerapan human relations dalam meningkatkan motivasi kerja karyawan Valentino Boutique Hotel Makassar. ( 2 ) Untuk mengetahui factor ??? factor yang berpengaruh pada human relations untuk meningkatkan motivasi kerja pada Valentino Boutique Hotel Makassar. Penelitian ini dilaksanakan di Valentino Boutique Hotel Makassar. Methode penelitian yang dilakukan adalah analisis deskriptif kualitatif. Sumber data berasal dari observasi study pus...

  17. HUMAN RESOURCES EMPOWERMENT, WORKING MOTIVATION AND ORGANIZATION CHANGE IN IMPROVING HOTEL BUSINESS PERFORMANCE IN BALI

    Directory of Open Access Journals (Sweden)

    Gusti Kade Sutawa

    2016-03-01

    Full Text Available This study aims to test and analyze impact of human resource development on working motivation of hotel business workers in Bali, impact of human resource development on organizational changes of hotel business in Bali, impact of human resource development on the performance of hotel business in Bali, impact of working motivation against organizational changes in hotel business in Bali, impact of working motivation on the organizations performance of the hotel business in Bali, and impact of organizational changes against organizations performance of the hotel business in Bali. There were 170 respondents of star-rated hotel employees which were selected through purposive sampling technique. Structural Equation Modeling with the application Analysis of Moment Structure was used to analyze the data. The results show that empowerment of human resources (HR has positive and significant impact on working motivation, organizational changes, and the organization performance of hotel business in Bali, working motivation has positive and significant impact on organizational changes and the organization performance of hotel business in Bali and organizational changes have significant and positive impact on the organization performance of hotel business in Bali. Empowerment variables have the most powerful impact to support the improvement of organizational performance, followed by organizational changes and working motivation variables. The results indicate that human resource empowerment improves the performance of the hotel business in Bali. Therefore, human resource development need to be prioritized in order to improve organizational performance of star hotels in Bali.

  18. 76 FR 69753 - Agency Information Collection Activities: Proposed Collection; Comment Request, Federal Hotel and...

    Science.gov (United States)

    2011-11-09

    ...; Comment Request, Federal Hotel and Motel Fire Safety Declaration Form AGENCY: Federal Emergency Management... systems within hotels and motels. DATES: Comments must be submitted on or before January 9, 2012... requires FEMA to establish and maintain a list of hotels, motels, and similar places of public...

  19. 77 FR 37326 - Safety Zone; Grand Hotel 125th Anniversary Fireworks Celebration, Mackinaw Island, MI

    Science.gov (United States)

    2012-06-21

    ... SECURITY Coast Guard 33 CFR Part 165 RIN 1625-AA00 Safety Zone; Grand Hotel 125th Anniversary Fireworks... launched from a point on Lake Huron to commemorate the Grand Hotel's 125th anniversary. The Captain of the Port, Sector Sault Sainte Marie, has determined that the Grand Hotel Celebration Fireworks Display will...

  20. EVALUASI KESEPADANAN MUTU GIZI TEMPE KEDELAI PANGAN REKAYASA GENETIK (PRG DAN NON-PRG SERTA DAMPAK KONSUMSINYA PADA TIKUS PERCOBAAN

    Directory of Open Access Journals (Sweden)

    Dadi Hidayat Maskar

    2016-04-01

    Full Text Available ABSTRACTThis study was conducted to evaluate the effect of tempe that were made from Genetically Modified (GM and non-GM soybean on protein quality, malondialdehide (MDA levels, intracellular antioxidant superoxide dismutase (SOD activity in the liver and kidneys, as well as spermatozoa profile of experimental rats. Fourty five Sprague Dawley rats divided into eight treatment grups and one control, fed with tempe and soybean from GM and non-GM at 10% and 20% concentrations for 90 days. The results showed that there was no significant difference in term of protein quality, tempe made from GM soybean is substantially equivalent with tempe made from non-GM soybean. Results showed that group which was given ration of 10% protein from conventional soybean had lower liver and kidney MDA levels as compared to GM tempe 10% and 20% groups, but was not significant compared to conventional soybean 20% and casein 10% groups. While the value of liver and kidney SOD activity were not significantly different (p>0.05 between the groups of rats. There was no significant differences among the spermatozoa profiles treatment groups and control and they were within normal condition. Results of protein quality, MDA, SOD, and spermatozoa profile showed that tempe made from GM soybean was substantially equivalent with the non-GM soybean.Keywords: GM soybean, MDA, non-GM tempe, SOD, spermatozoa profileABSTRAKTujuan penelitian ini adalah untuk mengevaluasi pengaruh tempe Pangan Rekayasa Genetik (PRG dan non-PRG meliputi kualitas protein, kadar malondialdehida (MDA hati dan ginjal, aktivitas superoksida dismutase (SOD hati dan ginjal, dan profil spermatozoa pada tikus percobaan. Sebanyak 45 tikus terbagi ke dalam delapan perlakuan dan satu kontrol yang diberikan perlakuan dengan ransum tempe dan kedelai, baik PRG maupun non-PRG, dengan konsentrasi 10% dan 20% selama 90 hari. Hasil percobaan menunjukkan bahwa tidak ada perbedaan yang signifikan dalam kualitas protein

  1. Pertimbangan Aspek Sosial Budaya dan Kearifan Lokal dalam Pengembangan Kawasan Danau Tempe Provinsi Sulawesi Selatan

    Directory of Open Access Journals (Sweden)

    Fadhil Surur

    2014-08-01

    Full Text Available One of the potential regions in South Sulawesi Province is Tempe Lake region. The socio-cultural conditions of the local community can be an interesting matter to become a foundation in the regional development. The purpose of this study was to identify and to describe the form of community local wisdom in Tempe Lake region that can be considered in the regional development, to analyze the agricultural commodity that become the leading commodity, to identify the development level of rural, to analyze the contents of spatial plan policies that support the local wisdom aspects and to arrange Tempe Lake region’s development referrals with regard to local wisdom. The results showed that 7 local communities has a potential regarding local wisdom aspects. Commodities of fisheries and animal husbandry as leading commodities. Most of the rural areas in Tempe Lake region was at a low level of development. In the RTRW of Sidrap, Soppeng and Wajo Regency had found that assimilation element was the most heavily contented element in the three documents. The referrals of Tempe Lake region development with regard to local wisdom could be based on the local knowledge in regional development planning, natural resource management, local economic development, traditional settlements development, cultural village development, and protection of cultural sites.

  2. Isolasi dan Identifikasi Bakteri Pendegradasi Fenol yang Bersumber Dari Danau Tempe Kabupaten Wajo Sulawesi Selatan

    Directory of Open Access Journals (Sweden)

    Fitriana Fitriana

    2016-07-01

    Full Text Available Water pollution in Tempe Lake was consequence by people activity in around of  Tempe Lake, such as domestic waste and agriculture waste. One of the dangerous pollutions which was resulted from the waste was phenol pollution. Phenol waste reduction efforts on Tempe Lake could be solved by biodegradation process using bacteria. This research aimed to: 1 Get the bacteria which was able to degrade phenol on samples sourced from Tempe Lake, Wajo South Sulawesi and 2 Identify the type of bacteria that can degrade phenol sourced from Lake Tempe, Wajo South Sulawesi. The Metods used in the research was making of media, isolation and purification of bacteria, identification of bacteria and testing the ability of phenol degradation. Bacterial identification tests include staining gram and biochemical tests (TSIA, SIM, MR-VP, urea, citric and sugar fermentation. The degradation test was performed using UV-Vis spectrophotometry with colorimetric method using follin reagent. The results showed that the bacterial identified as the genus Enterobacter spp and Klebsella spp which were gram negative bacteria. Test  of phenol degradation at 48 hour incubation using UV-Vis shows that bacterial isolates C1F was able to degrade phenol 500 ppm to 3,091 ppm, bacterial isolate S1F was able to degrade phenol 500 ppm to 5,1153 ppm and bacterial isolate H2F was able to degrade phenol 500 ppm to 7,7834 ppm.

  3. Enhancing Georgetown’s Heritage Boutique Hotel Marketing Strategies: The Case of 1881 Chong Tian Cultural Hotel, Malaysia

    Directory of Open Access Journals (Sweden)

    Noor N Kader Ali

    2015-09-01

    Full Text Available Organizations has longed been searching for an effective problem identification tool. This study provides an improved method to root-cause analysis tool for practitioners, integrating mixed method research with problems identification technique. It also discovers the primary causes to  unfavorable performance for heritage boutique hoteliers. 1881 Chong Tian Cultural Hotel, one of the 18 heritage boutique hotels in Penang, reported a 23% financial loss in 2010, recovered in 2011, yield some profits in 2012 and 2013. However, growth in boutique hotel industry has been a challenge over the years. The sequential approach methodology, begins with sem-structured interviews, quantitative surveys on 100 general public and 56 hotel guests,  and analysis on unpublished company data, were summarized using a root-cause analysis tool called the Symptoms Versus Problems (SVP Framework that questioned on the occurance of the symptoms for the first three Tiers of the framework. The remaining symptoms and core problems are identified based on findings from all the three methods above plus field observations, concurrently. Two major symptoms are identified, specifically, unfavorable cultural service quality and ineffective marketing strategies. The unfavorable cultural service quality is due to ineffective cultural ambiance; unproductive display of heritage, cultural artifacts and infrastructure; as well as, unfavorable cultural related services. The ineffective marketing strategies are due to low technology adoption of websites and social media; and ineffective customer relationship management (CRM implementation. Thus, the recommended solutions bring to life the practices of Qing Dynasty cultural ambiance, ceremonies, historical shows and the royale reception. Information on artifacts and infrastructure is readily available. Website development and social media updates on latest Chong Tian Hotel activities are being developed. Embracing delegates using Qing

  4. A five-star hotel shines once more in its old glamour; 5-Sterne-Hotel erstrahlt in altem Glanz

    Energy Technology Data Exchange (ETDEWEB)

    Saurer, C.

    2007-07-01

    This article takes a look at the famous 'Les Trois Rois' five-star hotel in Basel, Switzerland, that has been modernised and renovated. In particular, the refurbishment of the hotel's drinking water system is discussed. The use of modern, plug-together fittings is discussed. Modern sanitary technology had to be combined with the neo-classical fabric of the building. The special requirements thus placed on the drinking-water system are discussed and the solution chosen is described. The advantages offered by the system and the installation time saved by its use are discussed.

  5. Views from Inside a Pediatric Clinic: How Arizona's Political Climate Has Impacted Arizona's Youngest Latino Learners

    Science.gov (United States)

    Jimenez-Silva, Margarita; Cheatham, Gregory A.; Gomez, Laura

    2013-01-01

    It is critical that we examine impacts that recent immigration policies such as SB1070 are having on Arizona's youngest Latino learners.The large number of Latinos under the age of five, and the impact that this upcoming generation of Latinos will have on all aspects of life in Arizona merits a closer look. In this qualitative study, we examined…

  6. 77 FR 25741 - Notice of Inventory Completion: Arizona State Museum, University of Arizona, Tucson, AZ

    Science.gov (United States)

    2012-05-01

    ... Gila Pueblo Foundation closed and the collections were donated to the Arizona State Museum. No known... types, and other items of material culture are consistent with the Hohokam archeological tradition and... Gila Pueblo Foundation closed and the collections were donated to the Arizona State Museum. No known...

  7. POTENSI HIDROLISAT TEMPE SEBAGAI PENYEDAP RASA MELALUI PEMANFAATAN EKSTRAK BUAH NANAS

    Directory of Open Access Journals (Sweden)

    Achmad Machin

    2012-09-01

    Full Text Available Penelitian bertujuan untuk mendeskripsikan perlunya pengembangan penyedap rasa alternatif berbahan hidrolisat tempe dan proses pembuatannya, menguji jenis asam amino, kadar protein dan uji organoleptik. Metode eksperimen digunakan pada penelitian ini. Pengujian jenis asam amino melalui teknik kromatografi, kadar protein terlarut melalui metode Biuret dan uji organoleptik produk dibandingkan penyedap rasa sintetis. Hasil yang didapatkan adalah pengembangan penyedap rasa hidrolisat tempe perlu dilakukan karena alasan dampak mengkonsumsi penyedap rasa sintetis, pengembangan teknologi, sumber penghasilan dan potensi penelitian. Proses pembuatannya melalui penambahan sari nanas pada tempe yang telah dikukus dan diblender dengan perbandingan tempe:air:sari nanas 1: 0,5:0,5. Pengovenan selama 2 jam pada suhu 55ºC, penambahan dektrin + NaCl (masing-masing sebanyak 0,5 gr/100 gr tempe, pengovenan kembali selama 2 jam pada suhu 55ºC. Perlakuan B2 (pengovenan pada suhu 55ºC selama 2 jam menghasilkan asam glutamat. Produk ini berpotensi membentuk monosodium glutamat dengan penambahan NaCl. Jumlah protein terlarut dipengaruhi oleh lama pengovenan dan suhu. Produk hidrolisat tempe sebagai penyedap rasa menghasilkan rerata kesukaan warna (3,3 = menarik, aroma (3,9 = sangat suka dan menghasilkan cita rasa sama jika ditambahakan sebanyak 2 kali dibandingkan penyedap rasa sintetis.This research was aimed to describe the need for the development of alternative flavor made from hydrolyzated tempe and its manufacturing process, to test the types of amino acid, to measure the protein levels and to test the favor organoleptically. This was an experimental study. The types of amino acid was tested using chromatographic technique, the level of soluble protein was tested using Biuret method and the products were compared organoleptically. The study showed that the development of hydrolyzated tempe flavoring needs to be performed by the reason of the impact of

  8. Product information affects perception of sensory, collative properties and elicited emotions of Indonesian tempe

    DEFF Research Database (Denmark)

    Fibri, Dwi Larasatie Nur; Frøst, Michael Bom

    of sensory properties, rating of collative properties and elicited emotions. The results show astonishingly large effects of the information (table 1 and 2). The 5 traditional tempes (produced from velvet bean, black soybean, mungbean, jackbean, and local yellow soybean, all inoculated with traditional usar...... inoculum) have significantly different collative properties when information is provided, especially in authenticity and traditional. The elicited emotions that were affected were proud, pleasant and enthusiastic. The five traditional tempes are also more liked when the consumer knows the information...... of the products. The perceived sensory properties measured with CATA were affected significantly by the provided information. In particular the firmness, rancidity, bitterness, umami, and savory were affected. Surprisingly, the soy-based tempes changed substantially in perception, as a result of the production...

  9. Solar-Cooled Hotel in the Virgin Islands

    Science.gov (United States)

    Harber, H.

    1982-01-01

    Performance of solar cooling system is described in 21-page report. System provides cooling for public areas including ball rooms, restaurant, lounge, lobby and shops. Chilled water from solar-cooling system is also used to cool hot water from hotel's desalinization plant.

  10. Consumers Preference for Hotel Amenities and Willingness to Pay ...

    African Journals Online (AJOL)

    Using information obtained from personal interviews and structured questionnaires served on users of selected hotels in Lagos Island (Ikoyi, Victoria Island and Lekki), Hedonic Model was developed with the aid of certain identified attributes. The findings revealed that security and safety attributes, location attributes, ...

  11. Imagine staying in a Shanghai hotel bedroom in 2050? | Rebecca ...

    African Journals Online (AJOL)

    Will the future hotels of Shanghai emphasise a world of contemporary design, sustainability and technological innovations in order to deal with the growing pains of pollution, competition of urban land and decreasing availability of clean water, which will impact on the quality and price of accommodation in the city?

  12. Education and innovativeness of the slovene hotel organisations staff

    Directory of Open Access Journals (Sweden)

    Metod Šuligoj

    2010-03-01

    Full Text Available The author’s purpose in this article is to ascertain the differences in the attitude to innovativeness between bureaucratic and non-bureaucratic hotel organisations. He defines as bureaucratic the organisations establishing standards. As a separate issue he wishes to find out whether bureaucratic organisations employ properly educated staff or not. For this purpose he defines basic terminology: hotel industry, innovativeness, bureaucracy and knowledge, general and knowledge of tourism and hotel trade. He points out that the government is aware of the importance of innovativeness in hotel industry and tourism, whence a number of measures. In the empirical part, using statistical methods, such as the descriptive analysis and the Bonferroni test, the author establishes that there are no statistically significant differences between bureaucratic and non-bureaucratic organisations either with regard to innovativeness or the level of staff education. In this way, by using scientific method, the author rejects the often misinterpreted opinion on the influence of bureaucracy on innovativeness.

  13. Women's Path to Management in the Hotel and Catering Industry.

    Science.gov (United States)

    Hotel and Catering Training Board, Wembley (England).

    A study examined the employment patterns of women working in the United Kingdom's hotel and catering industry and the opportunities for vocational education that would lead to careers in management. Sixty-four women from different sectors of the industry were interviewed (including women in senior and middle management and some still looking to be…

  14. ESL for Hotel/Hospitality Industry. Level: Beginner.

    Science.gov (United States)

    Western Suffolk County Board of Cooperative Educational Services, Northport, NY.

    This document contains eight lesson plans for a beginning course in work-related English for non-English or limited-English speaking entry-level employees in the hotel and hospitality industry. Course objectives include the following: helping participants understand and use job-specific vocabulary; receive and understand job-related instructions;…

  15. Understanding Work-Family Spillover in Hotel Managers

    Science.gov (United States)

    Lawson, Katie M.; Davis, Kelly D.; Crouter, Ann C.; O’Neill, John W.

    2013-01-01

    The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life circumstances (gender, parental status, age, decision-making latitude at work). Second, we investigated which work conditions (hours worked per week, organizational time expectations, emotional labor, and permeable boundaries) predicted more work-family spillover. Women, employees without children at home, and younger adults experienced the highest levels of negative work-family spillover. Work conditions, particularly organizational time expectations, put HMs at risk for experiencing more negative and less positive work-family spillover. The results provide evidence that modifying certain work conditions in the hotel industry may be helpful in improving the quality of HMs’ jobs and retention. PMID:23888092

  16. Understanding Work-Family Spillover in Hotel Managers.

    Science.gov (United States)

    Lawson, Katie M; Davis, Kelly D; Crouter, Ann C; O'Neill, John W

    2013-06-01

    The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life circumstances (gender, parental status, age, decision-making latitude at work). Second, we investigated which work conditions (hours worked per week, organizational time expectations, emotional labor, and permeable boundaries) predicted more work-family spillover. Women, employees without children at home, and younger adults experienced the highest levels of negative work-family spillover. Work conditions, particularly organizational time expectations, put HMs at risk for experiencing more negative and less positive work-family spillover. The results provide evidence that modifying certain work conditions in the hotel industry may be helpful in improving the quality of HMs' jobs and retention.

  17. Food and Beverage Industry ESL Workplace Literacy Curriculum for Hotels.

    Science.gov (United States)

    Van Duzer, Carol; And Others

    The Workplace Literacy Curriculum for Food and Beverage was developed for English-as-a-Second-Language classes for workers in participating hotels in Arlington County, Virginia, through a national workplace literacy grant with the cooperation of the Arlington County Chamber of Commerce. It is based on an analysis of tasks and interactions at the…

  18. Hotell Arensburg : Lossi 15, Kuressaare / Liina Jänes

    Index Scriptorium Estoniae

    Jänes, Liina, 1977-

    2008-01-01

    Arensburg Boutique Hotel & Spa. Arhitektid: Margit Kärner, Raivo Kotov, Lea Laidra. Sisearhitektid: Liisi Murula, Raivo Kotov, Raili Paling. Peatöövõtja: EBC Ehitus AS. I korruse plaan, 2 värv. välisvaadet, 3 sisevaadet

  19. Guest expectations and experiences within selected hotels in ...

    African Journals Online (AJOL)

    The empirical research was conducted using primary data. The study followed a descriptive quantitative design. A sample size of 400 guests from ten hotels of different sizes and categories in terms of star grading formed the basis for the data collection exercise. Only guests that had stayed a minimum of two nights in the ...

  20. Peningkatan Kompetensi Mahasiswa Melalui Praktek Kerja Lapangan Di Hotel

    Directory of Open Access Journals (Sweden)

    Michael Khrisna Aditya

    2017-09-01

    ABSTRACT Human resources are one of the important aspects for an organization.  They are the people who reach the organizational vision.  Training is one of the ways to improve human resources capabilities.  While the capabilities of human resources improve, the human resources’ competencies will increase as well.  In order to develop human resources’ competencies, there will need an appropriate place for doing training activities.  The aim of the research was identifying human resources competencies improvement by doing the training in the hotel.  The research method was quantitative descriptive.  The respondents were 48 persons of D3 and  D4 of Hotel Vocational College Students of Trisakti School of Tourism who had training in Bali Island. The respondents were trained in the hotel for 6 and 12 months in 2016/2017. They’re chosen by probability sampling technique.  The research result found that there were competencies improvement of 21(thenty-one competency element.  The four highest competencies were the ability to work under pressure, to work in cultural diversity, knowledge improvement of outside  of their own discipline, time management, and knowledge improment of in their own discipline.   Keywords: Competency, On The Job Training, Hotel

  1. Evaluasi Instalasi Pengolahan Air Limbah Hotel X di Surabaya

    Directory of Open Access Journals (Sweden)

    Hutomo Dwi Prabowo

    2017-03-01

    Full Text Available Hotel X merupakan salah satu hotel bintang 4 di Surabaya yang memiliki sarana pengolahan limbah cair dengan kualitas effluent belum memenuhi baku mutu Peraturan Gubernur Jawa Timur No. 72 tahun 2013. Berdasarkan hasil pelaporan pengujian kualitas effluent Instalasi Pengolahan Air Limbah (IPAL Hotel X pada 11 Juni 2015 diketahui bahwa salah satu parameter kualitas effluent tidak memenuhi baku mutu. Parameter tersebut adalah COD dengan konsentrasi sebesar 71,684 mg/l. Oleh karena itu perlu dilakukan evaluasi terhadap IPAL yang ada. Unit yang dievaluasi terdiri dari bak ekualisasi, tangki aerasi, dan bak pengendap 2 dengan sistem activated sludge. Unit-unit ini dievaluasi terhadap efisiensi dan efektivitas masing-masing bangunan. Sampel yang diuji diambil dari influent dan effluent tiap bangunan untuk mengetahui tingkat penyisihan dari tiap bangunan. Hasil evaluasi berupa perubahan fungsi unit, modifikasi unit, dan juga penambahan unit baru.yang direncanakan agar kualitas effluent IPAL Hotel X memenuhi baku mutu. Biaya yang dibutuhkan untuk perencanaan sesuai hasil evaluasi adalah Rp. 297.960.000,-

  2. Applying revised gap analysis model in measuring hotel service quality.

    Science.gov (United States)

    Lee, Yu-Cheng; Wang, Yu-Che; Chien, Chih-Hung; Wu, Chia-Huei; Lu, Shu-Chiung; Tsai, Sang-Bing; Dong, Weiwei

    2016-01-01

    With the number of tourists coming to Taiwan growing by 10-20 % since 2010, the number has increased due to an increasing number of foreign tourists, particularly after deregulation allowed admitting tourist groups, followed later on by foreign individual tourists, from mainland China. The purpose of this study is to propose a revised gap model to evaluate and improve service quality in Taiwanese hotel industry. Thus, service quality could be clearly measured through gap analysis, which was more effective for offering direction in developing and improving service quality. The HOLSERV instrument was used to identify and analyze service gaps from the perceptions of internal and external customers. The sample for this study included three main categories of respondents: tourists, employees, and managers. The results show that five gaps influenced tourists' evaluations of service quality. In particular, the study revealed that Gap 1 (management perceptions vs. customer expectations) and Gap 9 (service provider perceptions of management perceptions vs. service delivery) were more critical than the others in affecting perceived service quality, making service delivery the main area of improvement. This study contributes toward an evaluation of the service quality of the Taiwanese hotel industry from the perspectives of customers, service providers, and managers, which is considerably valuable for hotel managers. It was the aim of this study to explore all of these together in order to better understand the possible gaps in the hotel industry in Taiwan.

  3. Competency Needs in Irish Hotels: Employer and Graduate Perspectives

    Science.gov (United States)

    Nolan, Ciara; Conway, Edel; Farrell, Tara; Monks, Kathy

    2010-01-01

    Purpose: The purpose of this study is to investigate hotel industry employers' expectations of, and satisfaction with, graduate competencies in comparison with graduate perceptions of what is required for their roles and their satisfaction with how well their education experience prepared them. Design/methodology/approach: The research involved a…

  4. Revisiting the relevance of economic theory to hotel revenue ...

    African Journals Online (AJOL)

    Revisiting the relevance of economic theory to hotel revenue management education and practice in the era of Big Data. ... Research in Hospitality Management ... This paper explores the role of economics in hospitality education and industry practice, with a particular focus on revenue management, and puts forward an ...

  5. Residents' Coping Strategies in an Extended-Stay Hotel Home

    Science.gov (United States)

    Lewinson, Terri

    2010-01-01

    Some families live in extended-stay hotels as a solution after housing displacement. This temporary accommodation provides a furnished home environment with resources such as a kitchenette, bed, heating/air conditioning, and room services with one payment that can be made weekly or monthly without a credit check or rent deposit. Despite these…

  6. OpinionSeer: interactive visualization of hotel customer feedback.

    Science.gov (United States)

    Wu, Yingcai; Wei, Furu; Liu, Shixia; Au, Norman; Cui, Weiwei; Zhou, Hong; Qu, Huamin

    2010-01-01

    The rapid development of Web technology has resulted in an increasing number of hotel customers sharing their opinions on the hotel services. Effective visual analysis of online customer opinions is needed, as it has a significant impact on building a successful business. In this paper, we present OpinionSeer, an interactive visualization system that could visually analyze a large collection of online hotel customer reviews. The system is built on a new visualization-centric opinion mining technique that considers uncertainty for faithfully modeling and analyzing customer opinions. A new visual representation is developed to convey customer opinions by augmenting well-established scatterplots and radial visualization. To provide multiple-level exploration, we introduce subjective logic to handle and organize subjective opinions with degrees of uncertainty. Several case studies illustrate the effectiveness and usefulness of OpinionSeer on analyzing relationships among multiple data dimensions and comparing opinions of different groups. Aside from data on hotel customer feedback, OpinionSeer could also be applied to visually analyze customer opinions on other products or services.

  7. Psychosocial work factors and shoulder pain in hotel room cleaners.

    Science.gov (United States)

    Burgel, Barbara J; White, Mary C; Gillen, Marion; Krause, Niklas

    2010-07-01

    Hotel room cleaners have physically demanding jobs that place them at high risk for shoulder pain. Psychosocial work factors may also play a role in shoulder pain, but their independent role has not been studied in this group. Seventy-four percent (941 of 1,276) of hotel room cleaners from five Las Vegas hotels completed a 29-page survey assessing health status, working conditions, and psychosocial work factors. For this study, 493 of the 941 (52%) with complete data for 21 variables were included in multivariate logistic regression analyses. Fifty-six percent reported shoulder pain in the prior four weeks. Room cleaners with effort-reward imbalance (ERI) were three times as likely to report shoulder pain (OR 2.99, 95% CI 1.95-4.59, P = 0.000) even after adjustment for physical workload and other factors. After adjustment for physical workload, job strain and iso-strain were not significantly associated with shoulder pain. ERI is independently associated with shoulder pain in hotel room cleaners even after adjustment for physical workload and other risk factors. 2010 Wiley-Liss, Inc.

  8. Advertising Through Social Media : Advertising plan for a hotel

    OpenAIRE

    Verbrugghe, Yann

    2013-01-01

    This thesis was written in order to develop advertising for the manor hotel Karolineburg, located in Kajaani, Finland, by using a social network as advertising media. This work also had for goal to show the possibility of social advertising and the benefits it can bring along. According to the situation of the company, findings and results revealed positive aspects of the work done.

  9. Guidelines for developing healthy nutrition in business hotel

    Directory of Open Access Journals (Sweden)

    Iryna Magaletska

    2015-08-01

    Full Text Available Developing healthy food in the business hotel is an integral part of the overall concept. Using natural ingredients with predicted physiological effect allows creating technology of products with higher biological value. The using of alternative products allows making dishes with preventive properties

  10. Exposure level of ergonomic risk factors in hotel industries

    Science.gov (United States)

    Nasrull Abdol Rahman, Mohd; Syahir Muhamad Jaffar, Mohd; Fahrul Hassan, Mohd; Zamani Ngali, Mohd; Pauline, Ong

    2017-08-01

    Ergonomic Risk Factors (ERFs) which contribute to Musculoskeletal Disorders (MSDs) among room attendants were considered as a problem or trouble since these ERFs would affect their work performance for hotel industries. The purpose of this study was to examine the exposure level of ERFs among room attendants in hotel industries. 65 of respondents were obtained from selected hotels in Peninsular Malaysia. Data were collected by direct observation via Workplace Ergonomic Risk Assessment (WERA) and Quick Exposure Checklist (QEC). There were 36 males and 29 females room attendants involved throughout the research. Most of room attendants experienced high exposure level for back, leg, forceful and vibration based on the exposure level evaluation through WERA while QEC results showed that all room attendants were found to have moderate exposure level for risk factors including back for movement use, shoulders/arms, wrists/hands and neck. All the results obtained showed that the related ERFs for MSDs were associated and essential ergonomic interventions are needed in order to eliminate risk of exposures to MSDs among room attendants in hotel industries.

  11. Spa-Wellness Center as Part of the Hotel Facility

    Directory of Open Access Journals (Sweden)

    Milica Rančić

    2013-04-01

    Full Text Available Over the last decades “wellness spa” industry has experienced a boom around the world. The word “Wellness” has been formed by merging two words: “Well Being” + “fitness”, and appeared in the thirties of the last century in the United States. The primary objective of this movement is an ancient philosophy, according to which there ́s no fulfilled life without the assent of the physical and mental, also physical and spiritual. Hotel guests, today more than ever, want higher quality offer for their money. This means that wellness is today a very important criterion by which customers select hotels. For this reason it is necessary to pay great attention to the planning, design and construction of this part of the hotel facility. The subject of this paper is wellness and spa centers as part of the hotel facility. The task is to investigate and analyze elements of this space, to determine spatial areas of wellness center, as well as their relationships and spatial organization, in order to reach the goal - getting useful guidelines for planning quality wellness center. To all of this could be achieved, we must first go back to distant history where dating back the beginnings of wellness.

  12. Millennials, Peer-to-Peer Accommodation and the Hotel Industry

    Directory of Open Access Journals (Sweden)

    Alma Pentescu

    2016-01-01

    The aim of this paper is to present these challenges for the hotel industry, because there has notbeen significant research concerning the trends and changes this new generation / new businessmodel will bring to the hospitality industry. Finally, it suggests how hoteliers could adapt to thesenew expectations and proposes several questions for future research.

  13. Servqual potential for quality management in hotel services

    Directory of Open Access Journals (Sweden)

    Kateřina Ryglová

    2012-01-01

    Full Text Available The aim of the paper is to present possibilities and specifications of using the Servqual method in service quality management in hotel industry. The Servqual method works on the definition of five dimensions of a service quality: tangibles, reliability, responsiveness, assurance and empathy. It is based on so called Gap analysis that crucially comes out of the discrepancy between a customer’s expectation and perception. Demonstrating the practical application of Servqual in hotel business is also a part of the paper, as well as verifying possibilities of customer satisfaction quantification with the help of the Gap model, evaluating general applicability and presenting suggestions for possible adaptations and further utilization in the branch of tourism. Input data necessary for the gap analysis have been gained by force of a primary field-research with the help of a quantitative research via questionnaire. The results of Servqual score for individual dimensions of service quality have also been used to calculate a total weighted score that for the examined hotel reached the value of −0.07. This shows that the discrepancy between expectations and perceptions of the hotel guests is minimal. However, the calculation of this score would be of a higher importance if we wanted to compare more accommodation facilities mutually or possibly to follow the development of this index in time.

  14. Paperwork Plus: Literacy Materials for the Service Industry. Hotel Edition.

    Science.gov (United States)

    Bond, Judith; McGill, Teresa

    The instructional materials are intended for use in teaching vocational English and English literacy to limited-English-speaking personnel in the hotel industry. They are designed for learners at three instructional levels, and address job-specific literacy tasks. An introductory section describes the materials and offers suggestions for…

  15. Nordic Hotel Forum - tshast severnogo fasada narvskogo shosse / Urmas Oja

    Index Scriptorium Estoniae

    Oja, Urmas, 1981-2012

    2008-01-01

    Nordic Hotel Forum Viru väljak 3 Tallinnas. Arhitekt Indrek Allmann. Ehituse peatöövõtja AS Merko Ehitus. Indrek Allmann hoone arhitektuurist, fassaadigraafikast, linnaruumist hotelli ümber. 7 värv. välisvaadet, foto arhitektist

  16. Imagine staying in a Shanghai hotel bedroom in 2050? | Rebecca ...

    African Journals Online (AJOL)

    Other drivers include robotics as an alternative to a human labour supply or the behaviours of Generation Y. The heart to the future is sustainable design and this paper discusses how the hotel will feature many of these changes in a future world in order to mitigate and adapt to a paradigm of scarcity of resources. Keywords: ...

  17. Strategic implications of corporate social responsibility in hotel industry: A comparative research between NH Hotels and Meliá Hotels International

    Directory of Open Access Journals (Sweden)

    Marina Mattera

    2012-11-01

    Full Text Available The hospitality industry serves millions of people globally and is a multibillion-dollar industry with a significant growth expectation in the upcoming years. The Spanish tourism industry is one of the most developed sectors of the nation, being one of the main contributors to the country’s GDP. On a world wide scale, and specifically in the European context, there is a rising awareness for firms’ actions to be responsible towards the environment and the community in which they operate. Based on “triple bottom line” guidelines, companies’ mission in such a context is achieving competitive advantage by means of a business model considering three key aspects: people, profit, and planet. Considering the hospitality industry’s characteristics, it becomes essential to fulfill these new requirements to achieve sustainable competitive advantages. This exploratory study will outline which are the best practices of two main Spanish hotel corporations: NH Hotels and Meliá Hotels International. By pointing out actions undertaken by the most important firms of the sector, they can serve as an example and be replicated by other firms, thus increasing sustainability practices, improving understanding of triple bottom line, minimizing negative social as well as environmental footprint, and enhancing positive firms’ impacts in their operating contexts. DOI: 10.18870/hlrc.v2i4.85

  18. Peran Citra Hotel dan Kepuasan Pelanggan dalam Memediasi Pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan pada Hotel Melati di Kawasan Wisata Kuta

    OpenAIRE

    Wardana, I Made; Rahyuda, I Ketut; Uttami, Ni Ketut Rahayu Laksmi

    2014-01-01

    The rapid development of hotel industry in Bali is very competitive, particularly on the growth of budget hotels in Kuta Tourism Area which has increased in significant amount. The key to maintain competitive advantage in the competitive environment lies in how to deliver service quality in order to achieve customer loyalty. The effect of service quality to customer loyalty increases with the role of image and customer satisfaction. This study was conducted in budget hotels in Kuta Tourism Ar...

  19. PENENTUAN HARGA JUAL KAMAR HOTEL SAAT LOW SEASON DENGAN METODE COST-PLUS PRICING PENDEKATAN VARIABEL COSTING (Studi kasus pada Hotel Puri Artha Yogyakarta)

    OpenAIRE

    Triyanto, Hesti

    2013-01-01

    Penentuan harga jual suatu produk atau jasa merupakan salah satu keputusan penting manajemen karena harga yang ditetapkan harus dapat menutup semua biaya dan mendapatkan laba yang diharapkan oleh perusahaan. Pada saat low season, pihak hotel menerapkan harga jual yang paling rendah dalam penentuan harga jualnya agar pihak hotel tidak mengalami kerugian. Penelitian ini bertujuan untuk mengetahui berapa tarif sewa kamar dan selisih tarif sewa kamar Hotel Puri Artha Yogyakarta pada saat low seas...

  20. Health status of hotel workers with special reference to high risk practices and STDs.

    Science.gov (United States)

    Pawar, A T; Kakrani, V A

    2007-01-01

    A cross sectional study was conducted on health status of hotel workers of Pune city. Out of estimated 1000 hotel workers 516 were selected by stratified random sampling technique. The study revealed that 71.5% hotel workers were suffering from one or other type of morbid condition. Anemia was the commonest morbidity with prevalence of 40.3%. 187 (36.2%) of hotel workers had extramarital sexual relations. A total of 77 (14.9%) hotel workers were having STDs at the time of study.

  1. Performance Improvement Strategic Home Based Manufacturer Tahu And Tempe Groups Based In The District Of Jember

    Directory of Open Access Journals (Sweden)

    Istatuk Budi Yuswanto

    2017-04-01

    Full Text Available Tahu dan tempe is a product of the soybean meal that has been known since long in Indonesia. Tahu is a Chinese food products in contrast to tempe an authentic Indonesian food . As tempe tahu also favored by the people of Indonesia because it has a taste that delicious nutritious and affordable price.Industries that produce tahu dan tempe are generally small-scale home-based businesses with the number of workers a little less than 2-6 people and investments that are not too large. The use of technology in small business home-based producer of tahu dan tempe quite simple and easy to learn so it can be run by anyone. The success of small business home-based manufacturers to survive and evolve toward more advanced by knowing their strengths weaknesses opportunities that can be taken by small business home-based and threat or better known as the SWOT Strength Weakness Opportunity Threath that can be retrieved strategies that affect the success and development of small business home-based manufacturer of tahu dan tempe.Constraints faced by small businesses and home-based manufacturers know that the soybean Tepe that include budget constraints limited access to banking limited human resources marketing only the scope of Jember and lack of good management. No group or cooperative does not have a good recording making it difficult to make financial reports manufacturing planning and operational supervision and finances into this industry employers group lemah.Pembentukan help solve problems and maximize its potential.

  2. PCR approach for rapid detection of Escherichia coli in tempe using a specific primer

    Directory of Open Access Journals (Sweden)

    Siti Harnina Bintari

    2014-12-01

    Full Text Available Tempe known as a traditional fermented food originated from Indonesia. It has a unique flavour and texture. It also contains high protein and usually serves to substitute meat, fish, or egg as a complement to rice. The manufacture process of Tempe is quite complex and mostly, the traditional process has not employed the hygienic standard. In the process of Tempe making, there are two critical stages of the whole process; i.e. soaking of soybeans and solid state fermentation by Rhizopus sp. During the process, foodborne pathogen bacteria such as Escherichia coli could contaminate the product of Tempe. The bacterial contamination could be revealed through culture dependent methods which is costly, laborious, and time consuming. Therefore, the culture-independent method such as polymerase chain reaction using a specific primer could be applied to detect target microorganism to save time and labour. In this study, thirty-one Tempe samples collected from different manufacturers in Semarang, Central Java, Indonesia were analysed by PCR. In order to obtain the bacterial genomic DNA, a modified Chelex 100-Microwave method was employed. The results of DNA extraction showed that the method was an applicable method. It gave high quantity and quality of DNA; therefore, it could be applied in the PCR reaction. The DNA samples were employed in PCR for detection of Escherichia coli using Ecoli706F/R. It was found that 27 out of 31 samples were detected having Escherichia coli contamination showed by the presence of the amplified product size 706 bp. The application of this method could significantly reduce costs and time of analysis in the laboratory. Further response after E. coli were detected could be employed, including investigation of the critical factors in Tempe manufacturing process which allowed E. coli contamination.

  3. Hotel Classification Systems: A Comparison of International Case Studies

    Directory of Open Access Journals (Sweden)

    Roberta Minazzi,

    2010-12-01

    Full Text Available Over the last few decades we have witnessed an increasing interest of scholars andespecially operators in service quality in the lodging business. Firstly, it is important to observe thatthe diverseness of the hospitality industry also affects the classification of hotel quality. We canactually find many programmes, classifications and seals of quality promoted by public authoritiesand private companies that create confusion in the consumer perceptions of hotel quality. Moreover,new electronic distribution channels and their ratings are becoming a new way to gather informationabout a hotel and its quality. Secondly, a point that can cause complications is that different countriesand regions can choose differing approaches depending on the features of the classification (numberof levels, symbols used, etc. and the nature of the programme (public, private. Considering theseassumptions and the recent changes in the Italian hotel classification system, this paper aims toanalyse the situation in Italy, underlining both its positive and negative aspects and comparing it withother European and North American cases. Based on a review of literature and tourism laws as wellas personal interviews with public authorities and exponents of the private sectors, we were able toidentify critical issues and trends in hotel classification systems. The comparison of case studiesshows a heterogeneous situation. Points in common are the scale and the symbol used but, if weanalyse the requirements of each category, we discover very different circumstances, also sometimesin the same country. A future European classification system could be possible only after astandardization of minimum requirements and criteria at a national level. In this situation brands andonline consumers’ feedbacks become even more considered by the customers in the hospitalityindustry.

  4. PLAN DE MARKETING PARA EL HOTEL CARRIZAL INN

    Directory of Open Access Journals (Sweden)

    Ángel Guillermo Félix Mendoza

    2015-06-01

    Full Text Available El objetivo principal de esta investigación fue la elaboración de un plan de marketing para el Hotel Carrizal Inn ubicado en la ciudad de Calceta, provincia de Manabí, Ecuador. Se estructuraron tres fases metodológicas, el diagnóstico situacional, estudio de mercado y plan turístico. En la primera fase se delimitó el área de estudio; además se efectuó un análisis interno y externo, utilizando matrices de diagnóstico como la evaluación de factores internos y externos, matriz de competidores y matriz de diagnóstico de fortalezas, oportunidades, debilidades y amenazas. En el estudio de mercado se analizaron los componentes de oferta y demanda del hotel, se determinaron algunas fallas en la denominación utilizada, según los criterios para la categorización hotelera manejada por el Ministerio de Turismo. En función del diagnóstico FODA, se generaron estrategias para el posicionamiento y comercialización del hotel. Mediante las encuestas realizadas a los huéspedes se pudo conocer el perfil del visitante que llega al hotel y se elaboró un plan publicitario, en el cual sobresale el logotipo y slogan, tríptico promocional, la promoción en página web y redes sociales. Se establecieron estrategias del mix para minimizar falencias operativas en el hotel. Se concluye que la principal nomenclatura utilizada no concuerda con los parámetros establecidos por el Ministerio de Turismo, por lo que se plantea reestructurar ciertas áreas específicas como la cantidad de habitaciones o cambiar la denominación a hostal.

  5. Evaluation of the Environmental Health Conditions of Qom Hotels & Inns

    Directory of Open Access Journals (Sweden)

    B. Farzinnia

    2009-02-01

    Full Text Available Background and ObjectivesTourism is one of the three major global industries with 4 percent annual economic growth. Qom with roughly 17 million tourists in 2005 was the second religious tourism center in Iran. This study was designed to determine the environmental health criteria of Qom hotels and inns in 2007.MethodsThis descriptive - cross sectional study was carried out based on a standard check list of substance of edible, drinkable, cosmetic and hygienic products law from ministry of health and medical sciences. The checklist included 73 questions which were completed by face to face interviews and sanitary inspections. After analyzing the results of each residential center, the questionnaires were classified into three categories: hygienic (over 80 score, sanitary (40-79 and unacceptable centers (less than 40. The data were presented and analyzed by descriptive and analytical statistical methods such as X 2 and Fisher exact test.ResultsThe percentages of hygienic, sanitary and unacceptable conditions of hotels and inns were 35.5, 54.8 and 9.7, respectively. There was a direct relationship between academic degree of residential managers and the validity of employees health card (P=0.042 ConclusionBased on this the research, the environmental status of Qom hotels and inns was in relatively desirable conditions. Residential places with unacceptable condition were almost located in the old region of the city (e.g. around the Holly Shrine. Due to the structural failures, architectural problems and tremendous cost for repairs, it’s better that their activities be stopped and banned by government. With regard to the high percentage of hotels with sanitary conditions, at least improvements in health conditions accompanied by training and supervision are recommended. Keywords: Environmental Health; Environment and Public Health; Hotel; Inn; Qom, Iran.

  6. ESTIMASI PARAMETER PERTUMBUHAN SERTA MORTALITAS IKAN TAWES DAN NILA DI DANAU TEMPE SULAWESI SELATAN

    Directory of Open Access Journals (Sweden)

    Samuel Samuel

    2016-03-01

    Full Text Available Penelitian tentang pertumbuhan, mortalitas dan laju eksploitasi terhadap ikan tawes dan nila di Danau Tempe dari bulan Februari sampai Nopember tahun 2010, bertujuan untuk mendapatkan informasi yang diperlukan dalam rangka pengelolaannya di Danau Tempe. Estimasi parameter pertumbuhan, mortalitas dan laju eksploitasi dihitung menggunakan program FISAT. Hasil Penelitian menunjukkan pertumbuhan ikan tawes dan nila di Danau Tempe termasuk rendah dibandingkan dengan pertumbuhan jenis ikan tawes dan nila di beberapa badan air lainnya di Indonesia. Parameter pertumbuhan Von Bertalanffy ikan tawes mempunyai panjang infinitif (L∞= 29,1 cm dengan laju pertumbuhan (K= 0,30/tahun dan laju eksploitasi (E= 0,46 sedikit dibawah nilai tangkap maksimum. Ikan nila mempunyai panjang infinitif  (L∞= 31,8 cm dengan laju pertumbuhan (K= 0,22/tahun dan laju eksploitasi (E sebesar 0,50, tepat pada nilai tangkap maksimum. Untuk pengelolaan dan pemanfaatan sumberdaya ikan di Danau Tempe agar tetap lestari perlu adanya pembatasan jumlah alat tangkap dan pengawasan terhadap aktivitas penangkapan di zona inti ketika air surut. Research on growth, mortality and exploitation rate of these two fish species in Lake Tempe was conducted from February to November 2010. The aim of the research was to obtain information for management of these two fish species in Lake Tempe. Estimation of growth, mortality and exploitation rate was calculated using FISAT program. The results showed that java barb had infinitive length (L∞ = 29.1 cm with a growth rate of 0.30/year and exploitation rate of 0.46, slightly below the optimum fishing value. Nile tilapia had infinitive length (L∞ = 31.8 cm with a growth rate of 0.22/year and exploitation rate of 0.50, same as the optimum fishing value. Growth rate of java barb and nile tilapia in Lake Tempe were lower compared with the growth of these two fish species in others water bodies in Indonesia. For management and utilization of fish

  7. Temps et espace de l'antiquité à nos jours

    CERN Document Server

    Rovelli, Carlo

    2007-01-01

    Des visions du cosmos dans la Grèce ancienne aux théories récentes sur la gravité quantique, Carlo Rovelli explore les métamorphoses de la notion d'espace et de temps. Une approche lumineuse de l'histoire des sciences par le biais de ces "coordonnées fondamentales de notre description du monde". Au terme de ce voyage, qui fait la part belle aux recherches actuelles, se dessine un Univers fascinant fait de " grains d'espace", où le temps pourrait n'être qu'un effet de notre ignorance des lois du monde.

  8. Greening the work force in Brazilian hotels: the role of environmental training.

    Science.gov (United States)

    Dias-Angelo, Fernanda; Jabbour, Charbel J C; Calderaro, José Armando

    2014-01-01

    Organizations are increasingly required to reduce their environmental impact through the adoption of environmental management, which requires the support of human resource practices. The objective of this study is to determine whether human resource management practices, especially training, are supporting environmental management practices at four hotels located in Brazil. This research is qualitative, based on the analysis of four hotels in Brazil. Based on the systematized empirical evidence collected from four hotels (Hotels A, B, C, and D), it can be concluded that: (1) human resource management is still not fully aligned with environmental objectives at the hotels studied; (2) only Hotel B has implemented environmental management practices and aligned with human resource management in a more developed manner, which may indicate that these two variables of analysis could have interrelations; (3) environmental training as a human resource management practice was verified in all hotels analyzed. The greening of human resources practices is not fully aligned with environmental objectives in the hotels studied. If these hotels really wish to "go green," environmental training will be necessary. Hotel stakeholders play a major role in implementing the greening of the hotel industry.

  9. The Adoption of Environmental Practices in Small Hotels. Voluntary or Mandatory? An Empirical Approach

    Directory of Open Access Journals (Sweden)

    Llorenç Bagur-Femenias

    2016-07-01

    Full Text Available This paper examines small hotels that have some type of environmental certification. A survey of 210 small (less than 50 employees Catalonian hotels was conducted to investigate whether there are significant differences in the results of the implementation practices between hotels that adopt these certifications due to environmental pressure (from the government, customers, suppliers and other stakeholders and hotels that voluntarily commit to green policies. Significant differences were identified in the results on the hotels when structural equation modelling (SEM was undertaken. This investigation suggests that hotels that voluntarily commit to green policies obtain better results than other hotels. The conclusion is that governments must not only regulate, but also promote awareness actions in small and medium-sized (SME tourism companies to improve the environment. SME tourism companies must understand that both the environment and they themselves will benefit.

  10. The Design of Servicescape Based on Benefit Sought in Hotel Facilities:A Survey Study of Hotel Consumers in Seoul

    National Research Council Canada - National Science Library

    Lee, Seung Hee; Lee, Hyunsoo

    2015-01-01

    ...′s needs, wants and expectations. The purpose of this study is to segment users by employing a cluster analysis based on benefit sought and to suggest a strategy for designing servicescape in hotel facilities adopting Bitner′s (1992...

  11. Cross-cultural differences in the practices of hotel managers: A study of Dutch and Belgian hotel managers

    NARCIS (Netherlands)

    M. Jansen-Verbeke (Myriam)

    1996-01-01

    textabstractIn the service sector there has been debate and research on whether it is the culture of the organization or that of the location that shapes hotel management practice - particularly given the internationalization of certain, mostly US-style practices. Here Myriam Jansen-Verbeke and

  12. Optics education through the Arizona Galileoscope program

    Science.gov (United States)

    Pompea, Stephen M.; Sparks, Robert T.; Walker, Constance E.; Dokter, Erin F. C.

    2012-10-01

    The National Optical Astronomy Observatory, in collaboration with Science Foundation Arizona and the Arizona public schools, has initiated a program of optics education that has been implemented in the Arizona cities of Flagstaff, Yuma, and Safford. A program is planned for Globe, Arizona and several other locations. The program is aimed at 5th grade teachers and students. It relies on NOAO-developed optics teaching kits designed around the Galileoscope student telescope kits. The program is designed to reach every 5th grade teacher and every 5th grade student in each city. Professional development is provided for the teachers using the NOAO-developed "Teaching with Telescopes" optics teaching kits which are given to each teacher. Each 5th grade student is part of a team building a Galileoscope and receives additional training on how to use the Galileoscope during the day or night. At the end of the training period a large star party is held for all of the students, their families, and their friends. The program is evaluated through the University of Arizona. This model has been successfully implemented during the past two years and we are exploring national replication. This program provides a cost-effective way to inject optics into the schools in an attractive, citywide program model. The talk will discuss the model in detail and some of the mistakes we have made as we have tested the model.

  13. The irruption of AirBNB and its effects on hotels' profitability: An analysis of Barcelona's hotel sector

    Directory of Open Access Journals (Sweden)

    Juan Aznar

    2017-01-01

    Full Text Available Purpose: The aim of this study is to analyze the existence of a relationship between the presence of nearby substitute products, mainly Airbnb flats or rooms, and the effect on the revenue and profitability of hotels. Design/methodology/approach: The empirical study is based on the analysis of financial information provided in the annual reports of a sample consisting of 43 hotels (11.78% of the population. As an explanatory variable for profitability, we have considered the presence of apartments listed in Airbnb that are no farther than one kilometer from each hotel. Considering that most of the variables used do not follow a normal distribution, the existence of a relationship between profitability and the explanatory variables has been tested using non-parametric tests, namely, the Spearman correlation coefficient and Kruskall-Wallis test. Findings: We found a positive correlation between presence of Airbnb apartments and return on equity. This fact can be explained by considering the presence of Airbnb apartments as a variable that measures the attractiveness of the location from a tourist’s point of view. Hotels located near the city center or main tourist areas of the city have a higher level of profitability. We also found no evidence of any relationship between profitability and star category; 4- and 3-star hotels have experienced, on average, a lower drop in revenues between 2008 and 2013 and they also obtained a higher average level of profitability in 2013 as compared to the upper segment of 5-star hotels. Research limitations/implications: This research has been conducted in the city of Barcelona. Future research using the same methodology should be applied to other cities with an important hospitality sector to reinforce our findings. The main implications of this research refer to the importance of location as a key strategic variable in hospitality, and to the change in the system customers use to evaluate the quality of a

  14. The impact of Arizona Highways Magazine's facebook page.

    Science.gov (United States)

    2014-02-01

    This project examined the relationship between use of the Arizona Highways magazine (AHM) Facebook Page and the decision to : travel to or within Arizona. Key purposes were to: (1) provide a thorough understanding of AHM Facebook Page users, includin...

  15. SOURCE PHENOMENOLOGY EXPERIMENTS IN ARIZONA

    Energy Technology Data Exchange (ETDEWEB)

    Jessie L. Bonner; Brian Stump; Mark Leidig; Heather Hooper; Xiaoning (David) Yang; Rongmao Zhou; Tae Sung Kim; William R. Walter; Aaron Velasco; Chris Hayward; Diane Baker; C. L. Edwards; Steven Harder; Travis Glenn; Cleat Zeiler; James Britton; James F. Lewkowicz

    2005-09-30

    The Arizona Source Phenomenology Experiments (SPE) have resulted in an important dataset for the nuclear monitoring community. The 19 dedicated single-fired explosions and multiple delay-fired mining explosions were recorded by one of the most densely instrumented accelerometer and seismometer arrays ever fielded, and the data have already proven useful in quantifying confinement and excitation effects for the sources. It is very interesting to note that we have observed differences in the phenomenology of these two series of explosions resulting from the differences between the relatively slow (limestone) and fast (granodiorite) media. We observed differences at the two SPE sites in the way the rock failed during the explosions, how the S-waves were generated, and the amplitude behavior as a function of confinement. Our consortium's goal is to use the synergy of the multiple datasets collected during this experiment to unravel the phenomenological differences between the two emplacement media. The data suggest that the main difference between single-fired chemical and delay-fired mining explosion seismograms at regional distances is the increased surface wave energy for the latter source type. The effect of the delay-firing is to decrease the high-frequency P-wave amplitudes while increasing the surface wave energy because of the longer source duration and spall components. The results suggest that the single-fired explosions are surrogates for nuclear explosions in higher frequency bands (e.g., 6-8 Hz Pg/Lg discriminants). We have shown that the SPE shots, together with the mining explosions, are efficient sources of S-wave energy, and our next research stage is to postulate the possible sources contributing to the shear-wave energy.

  16. Effect of soybean processing on content and bioaccessibility of folate, vitamin B12 and isoflavones in tofu and tempe

    NARCIS (Netherlands)

    Mo, H.; Kariluoto, S.; Piironen, V.; Zhu, Y.; Sanders, M.G.; Vincken, J.P.; Wolkers-Rooijackers, J.C.M.; Nout, M.J.R.

    2013-01-01

    Purpose - To compare the content of bioaccessible folate, vitamin B12, and isoflavones in tofu and tempe, as influenced by soybean variety and food processing, particularly fermentation. Principal results - Raw soybeans contained 2207–2671 µg/kg (dry matter) folate, cooked tempe 1493–4143, and

  17. March 2014 Arizona thoracic society notes

    Directory of Open Access Journals (Sweden)

    Robbins RA

    2014-04-01

    Full Text Available No abstract available. Article truncated after 150 words. The March 2014 Arizona Thoracic Society meeting was a special meeting. In conjunction with the Valley Fever Center for Excellence and the Arizona Respiratory Center the Eighteenth Annual Farness Lecture was held in the Sonntag Pavilion at St. Joseph's Hospital at 6 PM on Friday, April 4, 2014. The guest speaker was Antonio "Tony" Catanzaro, MD from the University of California San Diego and current president of the Cocci Study Group. There were 57 in attendance representing the pulmonary, critical care, sleep, and infectious disease communities. After opening remarks by Arizona Thoracic Society president, Lewis Wesselius (a former fellow under Dr. Catanzaro at UCSD, John Galgiani, director of the Valley Fever Center for Excellence, gave a brief history of the Farness lecture before introducing Dr. Catanzaro. The lecture is named for Orin J. Farness, a Tucson physician, who was the first to report culture positive coccidioidomycosis (cocci or Valley Fever. ...

  18. Helping Students Enter the Health Professions in Arizona.

    Science.gov (United States)

    Hernandez, Aleena; Parker, Myra; Lewis, John; Roubideaux, Yvette

    2003-01-01

    The University of Arizona and the Inter Tribal Council of Arizona collaborate on a program to increase the number of American Indian students who enter the health professions and eventually serve communities in Arizona. The council conducts outreach, needs assessments, and health career forums. The university provides students with counseling;…

  19. SAFETY DAN SANITASI DI AREA KITCHEN AMAROOSSA HOTEL BANDUNG

    Directory of Open Access Journals (Sweden)

    Chandra Rizki Yano Putra

    2016-05-01

    Full Text Available Abstrac - In the tourism industry sectors of the hospitality industry is engaged in services, very influential on the development of tourism. Hotels are required to provide satisfaction to both guests of the facilities provided to meet the needs of guests. The hotel must be able to create a comfortable atmosphere for guests, one way to improve safety and sanitation in all department. This observation examines the main problems, namely: "How is safety and sanitation in the kitchen area, what is the procedure to clean kitchen areas, wash your food how procedures and equipment in the kitchen, and whatever obstacles that occur during operations in the kitchen". The method used in this thesis is "Descriptive Method". Data collection techniques used by direct observation to the object of research, conduct interviews with employees Amaroossa Hotel Bandung kitchen, equipped with library research to obtain theoretical data as a basis for discussion. The results of this observation that the state of safety and sanitation of kitchen area has not met the requirements of safety and sanitation. Cleaning the kitchen area has been going well, but spacious kitchen is limited. Washing equipment and food ingredients not meet safety and sanitation that is using the sink in the same place for washing. Operational constraints in a narrow kitchen space and limited washing tubs and equipment. . Keyword: Safety, Health, Kitchen   Abstrak - Dalam industri kepariwisataan, perhotelan merupakan sektor industri yang bergerak dalam bidang jasa dan sangat berpengaruh terhadap perkembangan kepariwisataan. Hotel dituntut dapat memberikan kepuasan kepada tamu baik dari fasilitas yang disediakan dalam memenuhi kebutuhan tamu. Pihak hotel harus mampu menciptakan suasana yang nyaman untuk tamu, salah satu caranya meningkatkan safety dan sanitasi pada semua department. Penelitian ini mengkaji permasalahan pokok yaitu: “Bagaimana safety dan sanitasi di area kitchen, bagaimana

  20. Report list Arizona's oil, gas potential

    Science.gov (United States)

    Rauzi, S.L.

    2001-01-01

    This article is a summary of Arizona geological survey circular 29, which addresses the petroleum geology of Arizona, USA. Eight areas have been identified with fair to excellent oil and gas potential, and some Tertiary basins have evidence of source or reservoir rocks. The following are considered here: production history, lands status and services, regulation and permitting, petroleum geology, hydrocarbon indications, and areas with hydrocarbon potential and their petroleum geology and characteristics. The full report contains detailed figures of each of these basin areas, a descriptive tabulation of seeps and petroliferous rocks and extensive references.

  1. Fermented soya bean (tempe) extracts reduce adhesion of enterotoxigenic Escherichia coli to intestinal epithelial cells

    NARCIS (Netherlands)

    Roubos-van den Hil, P.J.; Nout, M.J.R.; Beumer, R.R.; Meulen, van der J.; Zwietering, M.H.

    2009-01-01

    Aims: This study aimed to investigate the effect of processed soya bean, during the successive stages of tempe fermentation and different fermentation times, on adhesion of enterotoxigenic Escherichia coli (ETEC) K88 to intestinal brush border cells as well as Caco-2 intestinal epithelial cells; and

  2. Influence in vitro de divers facteurs abiotiques (température, pH ...

    African Journals Online (AJOL)

    Influence in vitro de divers facteurs abiotiques (température, pH, salinité) sur la croissance mycélienne de trois souches locales de Trichoderma sp. ... A preliminary study was performed on four culture media (PDA, MEA, SB and DOX) for the selection of the best media. The results showed that PDA medium was highly ...

  3. EFFECT OF FE-FORTIFIED TEMPE ON HEMATOLOGIC STATUS IN PREGNANT MOTHERS WITH ANEMIA

    Directory of Open Access Journals (Sweden)

    Anggraini Wulandhari

    2017-08-01

    Full Text Available Background: The prevalence of anemia among pregnant mothers is still high in Indonesia. Fe-fortified tempe is a traditional soy product originating from Indonesia considered able to increase hematologic status. Objective: This study aims to determine the effect of Fe-fortified tempe on hemoglobin, hematocrit, and erythrocyte levels in pregnant women with anemia. Methods: This was a true-experimental study with randomized pretest and posttest control group design, conducted on November - December 2016 in Bandarharjo Health Center, Semarang. Sixty eight respondents were selected using simple random sampling, with 34 respondents were randomly assigned to each group. Blood examination was performed in each respondent. Mean, percentage, and frequency distribution of respondents were described. Paired t Test and independent t test with α = 0.05 were performed to analyze the data. Result: Findings showed that hemoglobin, hematocrit, and erythrocyte levels before and after intervention in the treatment group showed p-value 0.000 (< 0.05, which means there was a significant effect of Fe-fortified on the increase of hemoglobin, hematocrit, and erythrocyte levels. Conclusion: There was an increase in hemoglobin, hematocrit, and erythrocyte levels after given Fe-fortified tempe for 10 consecutive days. It is suggested that pregnant women can consume Fe-fortified tempe.

  4. Viability and physiological state transitions of Rhizopus oligosporus sporangiospores in tempe starter culture

    NARCIS (Netherlands)

    Thanh, N.V.; Rombouts, F.M.; Nout, M.J.R.

    2007-01-01

    The viability and various physiological characteristics of individual sporangiospores of Rhizopus oligosporus in tempe starter cultures that had been stored for 8, 10, 16 and 30 months were examined by flow cytometry in combination with fluorescent dyes. Besides live, dead, and dormant spores we

  5. 78 FR 21412 - Notice of Intent To Repatriate a Cultural Item: Arizona State Museum, University of Arizona...

    Science.gov (United States)

    2013-04-10

    ... National Park Service Notice of Intent To Repatriate a Cultural Item: Arizona State Museum, University of... Museum, University of Arizona, in consultation with the appropriate Indian tribes or Native Hawaiian... the Arizona State Museum. If no additional claimants come forward, transfer of control of the cultural...

  6. A Mathematical Model of the Hotel Service Oligopoly Market and a Conflict-Optimal Management Method of the Hotel Complex Competitiveness

    Directory of Open Access Journals (Sweden)

    M. Soro

    2015-01-01

    Full Text Available The aim of this work is to enhance competitiveness of hotel complex management in the hotel service market of the state of Côte d'Ivoire.The objectives of this study are:1 producing a model of oligopoly market of hotel services based on marketing research;2 synthesis of the conflict-optimum management method of a hotel complex using the model of oligopoly market of hotel services;3 study of issues on competitiveness enhancement of running hotel complex in the market of oligopoly under counter-conditions of other hotel complexes.To obtain the result the paper offers to use techniques of classical and modern theory of management, namely methods of the theory of optimal management of multi-object multicriteria systems, methods of game theory, methods of system analysis, operations research and decision-making.The paper proposes a model of the oligopoly market for interaction of hotels in the hospitality services in Stackelberg’s form in which, as the "governing" parameters, a hotel complex has the accommodation cost in the selected category and the advertising cost. Monthly income of the hotel complex is proposed as an indicator of the efficiency. Evaluation of success in the market is based on the indicator of competitiveness.To solve the problem of multi-criteria optimization the paper offers a method of conflictoptimum competitiveness management of hotel complexes. It considers a model example of the interaction between two complexes in the market of duopoly.It is concluded that in the case of a saturated demand for the services of hotel complexes, there is a guaranteed Nash solution, which ensures a certain profit regardless of the actions of another hotel complex. In the case of unsaturated demand (lack of customers in the market there is no guaranteed solution, which is a prerequisite for entry into agreement between the market players.The model obtained can be useful for observing trends in the market of hotel services.

  7. Low Carbon Supplier Selection in the Hotel Industry

    Directory of Open Access Journals (Sweden)

    Chia-Wei Hsu

    2014-05-01

    Full Text Available This study presents a model for evaluating the carbon and energy management performance of suppliers by using multiple-criteria decision-making (MCDM. By conducting a literature review and gathering expert opinions, 10 criteria on carbon and energy performance were identified to evaluate low carbon suppliers using the Fuzzy Delphi Method (FDM. Subsequently, the decision-making trial and evaluation laboratory (DEMATEL method was used to determine the importance of evaluation criteria in selecting suppliers and the causal relationships between them. The DEMATEL-based analytic network process (DANP and VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR were adopted to evaluate the weights and performances of suppliers and to obtain a solution under each evaluation criterion. An illustrative example of a hotel company was presented to demonstrate how to select a low carbon supplier according to carbon and energy management. The proposed hybrid model can help firms become effective in facilitating low carbon supply chains in hotels.

  8. Automatització d'un hotel amb EIB

    OpenAIRE

    Martín Barroso, Ivan

    2009-01-01

    Actualment, els hotels han de disposar de mecanismes que permetin un control sobre els seus sistemes sense minimitzar la sensació de confort per els seus usuaris. És dintre d’aquest àmbit, on es pretén realitzar l’automatització d’un hotel a la ciutat de Barcelona mitjançant un bus industrial denominat EIB-KONEX que actualment s’està convertint en el bus estàndard més important en la domòtica d’edificis, tant a nivell industrial com a nivell terciari; un bus amb una gran projecció de fu...

  9. UNIVERSAL VALUES AND ETICAL BEHAVIOUR OF HOTEL MANAGERS IN CROATIA

    Directory of Open Access Journals (Sweden)

    Marija Ivaniš

    2017-09-01

    Full Text Available Personal values are seen as a higher level of attitudes and they reflect the general view on life and the world, dispositions aimed for achieving goals that are desirable and valuable for human- universal values in the structure of human personality that it strongly and permanently run on certain activities. It is found that ethical behavior have long been associated with personal values and that personal values in personal value systems of universalism, benevolence, tradition, conformism, security and independence are positively and significantly correlated with ethical behaviour, whereas universal values in personal value systems of power, achievement, hedonism and incentive are negatively and significantly correlated with ethical behaviour.”This study presents the results of empirical research on personal value systems and ethical / unethical behavior among hotel strategic managers in large hotel companies in Croatia.

  10. A survey of activity-based costing in hotel industry

    Directory of Open Access Journals (Sweden)

    Zadollah Fathi

    2015-09-01

    Full Text Available This paper presents an empirical investigation on implementation of activity based cost (ABC method in hotel industry. The study determines four possible factors of organizational, environmental, individual and technological, which could influence on ABC implementation. The study selects a sample of 205 employees who worked for Laleh International Hotel in Iran. Using one-way t-student test, the study has determined that all variables were effective on ABC implementation while individual factor was the most important one. In addition, correlation test has determined that all variables had meaningful correlations with each other. Further investigation indicates that gender did not play essential role for ABC implementation while experienced employee tended to be more effective for the success of ABC implementation.

  11. BUSINESS PERFORMANCE, INVESTMENTS AND COMPETITIVENESS OF ISTRIAN HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Dijana Pletikosa

    2015-12-01

    Full Text Available Istria is often mentioned as one of the most developed tourist regions of Croatia. In order to recognize its significance in the Croatian and international tourism markets this research compares performance of Istrian hoteliers with those of domestic and foreign competitors. The other purpose of this paper is to assess the impact of domestic and foreign direct investments on the financial results of Istrian hoteliers. Analyse of Istrian hotel companies business performance has been made regarding the origin of invested capital. General findings show that among the best performing hoteliers there are equally domestic and foreign owned companies, as well as among the loss making ones. Contrary to initial expectations this research did not confirm thesis that Istria is highly successful and competitive tourist region. Reasons for that are many, such as seasonality, lack of high class hotels and quality greenfield investments

  12. GENERATIONAL DIFFERENCES IN WORK VALUES IN THE HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Maria-Cristina IORGULESCU

    2015-11-01

    Full Text Available In the present working environment there are three different active generations, generally known as: Baby Boomers, Generation X and Generation Y. For the first time in history, three different generations have to cooperate in the workplace and are in direct competition for a job or a new managerial position. This situation creates new challenges in managing human resources in the hotel industry, where an excellent communication between all functional and operational departments is mandatory in order to deliver quality services. The paper aims to address these issues by presenting the main work values of employees in the Romanian hotel industry. The implications of the findings are discussed, considering the limitations of the empirical study presented and the future research directions.

  13. PENGARUH KONSUMSI TEMPE KEDELAI HITAM TERHADAP AKTIVITAS MAKROFAG DAN KADAR INTERLEUKIN 1(IL-1 PADA TIKUS SECARA IN VIVO The Effect of Black Soybean Tempe Consumption on Activity of Macrofages and Levels of IL-1 in Rat, in vivo

    Directory of Open Access Journals (Sweden)

    Nurrahman Nurrahman

    2015-10-01

    positively correlated to the amount of IL-1, by 0.9 coefficient of correlation. Keywords: Black soybean tempe, macrophage and IL-1   ABSTRAK Diit tempe kedelai hitam dapat meningkatkan indeks stimulasi prolifersi sel T, meningkat daya tahan limfosit dari hidrogen peroksida dan aktivitas enzim SOD. Tujuan penelitian ini untuk mengetahui pengaruh konsumsi tempe kedelai hitam terhadap aktivitas makrofag dan kadar IL-1pada tikus secara in vivo. Sebanyak 30 ekor tikus dikelompokan menjadi 5 (lima, masing-masing kelompok sebanyak 6 ekor tikus. Selama 30 hari masing-masing kelompok dipelihara dengan pemberian diit standar dan diit ditambah tepung tempe kedelai hitam (25, 50, 75 dan 100% sebagai ganti kasein. Setelah itu diambil cairan peritoneal yang akan digunakan untuk analisis aktivitas makrofag dan kadar IL1. Hasil penelitian menujukkan semakin tinggi jumlah tempe kedelai hitam di dalam pakan, semakin tinggi indeks fagositosis dan kadar L-1. Konsumsi tempe kedelai hitam berpengaruh terhadap aktivitas makrofag dan kadar IL-1(p<0,05. Peningkatan aktivitas makrofag berkorelasi positif terhadap jumlah IL-1, dengan koefisien korelasi 0,9. Kata kunci: Tempe kedelai hitam, makrofag dan IL-1

  14. Strategic human resource management: insights from the international hotel industry

    OpenAIRE

    Gannon, Judie; Roper, Angela; Liz, Doherty

    2015-01-01

    In the strategic human resource management (SHRM) field three approaches have dominated, namely, the universal or best-practice, best-fit or contingency and resource-based view (RBV). This study investigates evidence for the simultaneous or mixed adoption of these approaches by eight case study firms in the international hotel industry. Findings suggest there is considerable evidence of the combined use of the first two approaches but that the SHRM RBV approach was difficult to achieve by all...

  15. Customer perceptions of service quality in luxury hotels in Jordan

    OpenAIRE

    Ala`a Nimer AbuKhalifeh; Ahmad Rasmi AlBattat

    2015-01-01

    Providing quality food and beverage services has become one of the critical issues in the tourism industry and several studies have been paying attention to it. On the other hand, there seems to be a paucity of data on service quality Jordanian hotels, making it difficult to fashion an appropriate management intervention. Also, there has been insufficient attempt to relate customers’ perceptions of service quality to their socio-demographic characteristics as well as the characteristics of or...

  16. BUSINESS DECISION MAKING ON FINANCING OPERATING ACTIVITIES IN HOTEL INDUSTRY

    OpenAIRE

    Filip Djokovic

    2013-01-01

    Outputs of management process related to decision making and the implementation of decisions of the business. Business decision-making, in the widest sense of the time aspect, it can be seen from the operational and strategic character. In this paper, the focus is on analyzing leverage and rate of return the operational decision-making in the hotel as a function of current financing activities. Operational decision-making, must be aligned with strategic, so that all segments of the operationa...

  17. The Crystal Hotel: A Microfluidic Approach to Biomimetic Crystallization.

    Science.gov (United States)

    Gong, Xiuqing; Wang, Yun-Wei; Ihli, Johannes; Kim, Yi-Yeoun; Li, Shunbo; Walshaw, Richard; Chen, Li; Meldrum, Fiona C

    2015-12-02

    A "crystal hotel" microfluidic device that allows crystal growth in confined volumes to be studied in situ is used to produce large calcite single crystals with predefined crystallographic orientation, microstructure, and shape by control of the detailed physical environment, flow, and surface chemistry. This general approach can be extended to form technologically important, nanopatterned single crystals. © 2015 WILEY-VCH Verlag GmbH & Co. KGaA, Weinheim.

  18. Emergency Preparedness for Disasters and Crises in the Hotel Industry

    Directory of Open Access Journals (Sweden)

    Ahmad Rasmi AlBattat

    2013-09-01

    Full Text Available Safety and security are the most important issues to tourist while traveling and the first aspect they consider is to be protected from hazards. Emergency planning and preparedness for a crisis are the most significant components of dealing with disasters. Hospitality practitioners noticed a rising number of natural and man-made crises that harm the hospitality industry, regarding its vulnerability to crisis and internal and external hazards. By using secondary data, this study aims to shed some light on this issue, contributing to knowledge and awareness on emergency preparedness for the hospitality industry. Moreover, the study aims to explain the management’s commitment to adopt, develop, and update emergency plans. The results of this study explain that tourism as an international mobile industry must respond to internal and external hazards such as disease movement and terrorist attacks. Marketing safety is important to promote hotels and tourist destinations to the guests and holiday advisors. Hotels have a long history of being a soft target for terrorist attacks, as can be seen in several accidents that have shaken the hotel industry in the past few decades. Hotels invest a lot to install protective techniques, but terrorists are becoming more organized. Practitioners propose disaster management frameworks using several measurements. Recovery from crisis and learning help business retention that minimizes negative impacts and prevent losses. Finally, evaluation and feedback are very important to overcome the hazards and return to normal, as well as adopting new ideas to deal with emergencies. Single- and double-loop organizational learning should benefit proactive preparedness.

  19. ANALISIS KENDALA POTENSIAL PENERAPAN TOTAL QUALITY MANAGEMENT HOTEL PLAZA SEMARANG

    Directory of Open Access Journals (Sweden)

    Hendrajaya -

    2010-03-01

    Full Text Available Penelitian ini bertujuan untuk menemukan faktor-faktor yang terbentuk dari kendala penerapan Total Quality Management (TQM, sebagai upaya untuk menganalisis masalah-masalah potensial dari penerapan TQM di Hotel Plaza, Semarang. Sampel dari penelitian ini sejumlah 65 karyawan Hotel Plaza, Semarang yang terdiri dari manajer dan staf. Teknik analisis menggunakan Faktor Analisis. Hasil penelitian menunjukkan, bahwa kendala potensial dari implementasi TQM dapat disimpulkan menjadi lima faktor, yaitu faktor inkonsistensi, visi-misi, transformasi budaya, manajerial dan manajemen kualitas. Penelitian ini memberikan rekomendasi bahwa peningkatan fungsi-fungsi korporat melalui optimalisasi kualitas sebagai strategi bisnis dan orientasi pada kepuasan konsumen dengan melibatkan seluruh anggota organisasi, akan menjadi dasar untuk memaksimalkan daya saing perusahaan dalam hal produk, layanan, SDM, lingkungan dan seluruh proses yang dapat mendukung upaya perbaikan produktivitas. This study aims to determine the constraint factors and to analyze the potential problems of TQM implementation of Plaza Semarang Hotel. The sample of 65 employees of TQM implementation of Plaza Semarang Hotel, consist of managers and staffs. Factor analysis is used to achieve the results of the potential constraint implementation of Total Quality Management which can be summarized into five factors, they are: the factor of inconsistencies, the factor of vision and mission, cultural transformation factors, managerial factors and the factors of quality management. In order to increase the corporate functions through the optimization of quality as a business strategy and to achieve customer satisfaction, this study suggests that all members of the organization should be involved by the company as on-going basis to maximize the competitiveness of the organization on products, services, human resources, environment and all processes that support productivity improvement.

  20. Amphibian acoustic data from the Arizona 1, Pinenut, and Canyon breccia pipe uranium mines in Arizona

    Science.gov (United States)

    Hinck, Jo E.; Hossack, Blake R.; Honeycutt, Richard

    2017-01-01

    The data consists of a summary of amphibian acoustic recordings at Canyon, Arizona 1, and Pinenut mines near the Grand Canyon. USGS is currently conducting biological surveys associated with uranium mines on federal lands in Arizona. These surveys include determining the composition of the local amphibian community. Original raw acoustic recordings used to create this summary data table are archived at Columbia Environmental Research Center.