WorldWideScience

Sample records for hotel ice age

  1. Summary architecture of brutalsm in Serbia: Hotel 'Zlatibor' in Užice

    Directory of Open Access Journals (Sweden)

    Kuzović Duško

    2017-01-01

    Full Text Available The Hotel 'Zlatibor' in Užice was built by architect Svetlana Radević Kana. The project was prepared by the Institute for Urban Planning from Užice. The contractor is Construction Company 'Zlatibor' from Užice. The hotel is located in the southwestern part of the Partisans Square (between streets Dimitrija Tucovića, Little Square, Omaldinska and Strahinjića Bana. Floors are Su+Pr+Ga1+- GA2+Me+14sp. The volume of the building is divided into two parts: the lower zone (ground floor, gallery and mezzanine / office facilities and the upper zone (from the first to the fourteenth floor / guest rooms. A typical base is cruciform. Rooms are grouped by four or two, depending on the orientation. In the center of the building is a communication block. Hotel 'Zlatibor' in Užice is among the most important examples of architecture of Brutalism in Yugoslavia.

  2. STRUCTURAL ASPECTS REGARDING TO THE IMAGE OF ICE HOTEL BALEA LAC BREND

    Directory of Open Access Journals (Sweden)

    Marian ZAHARIA

    2008-06-01

    Full Text Available Applying a poll-based survey provides important information regarding the tourist offer particulars in Bâlea Lac area. On the day the survey is performed its main advantage is also outlined: the fact that this information display a good accuracy, are obtained in a short time span and involving relatively low expenses. Data collection and centralization of the answers provided by interviewed tourists regarding tourism practice in the Bâlea Lac area have led to drawing up distributions that are presented in the paper. Based on the respective information, statistics methods adequate to the study of tourist opinion on the Bâlea Lac Ice Hotel brand image. Several issues have been outlined, regarding the types of respondents based on their category, Romanian or foreigners, from Romania and based on destination countries, function of: the type of stay; the means of information; their answers referring to their first arrival at Bâlea Lac; the degree of destination assessment; their opinion on host reception; their preference for Bâlea Lac; appreciating value for money; age groups; gender; social and professional standing. The image created through the attractions and services provided in the Bâlea Lac tourist area by tourism activities closely related to the Ice Hotel is well appreciated, so that they have opened up a rather favourable expectancy for those willing to come back and for those tempted to try and spend their holidays in the presented hotel.

  3. Breakfast in a hotel dining room

    Directory of Open Access Journals (Sweden)

    Mary Kennan Herbert

    2009-01-01

    Full Text Available My father and I were the only ones there on a winter Saturday.Yet a full staff of penguins was on duty, webbed shoes muffled on thick but aging carpet, their lined faces and beaks a bit mottled.They brought us the morning newspaper, toast, coffee, orange juice, grapefruit (a beauty nestled on ice in a pewter tureen, an old-fashioned presentation,with a hint of decay.The hotel was closed shortly thereafter, for a decade, then remodeled,reopened with new crystal, dinnerware with postmodern chi...

  4. Little Ice Age Fluctuations of Quelccaya Ice Cap, Peru

    Science.gov (United States)

    Stroup, J. S.; Kelly, M. A.; Lowell, T.

    2009-12-01

    A record of the past extents of Quelccaya Ice Cap (QIC) provides valuable information about tropical climate change from late glacial to recent time. Here, we examine the timing and regional significance of fluctuations of QIC during the Little Ice Age (LIA; ~1300-1850 AD). One prominent set of moraines, known as the Huancane I moraines, is located ~1 km from the present-day western ice cap margin and provides a near-continuous outline of the most recent advance of QIC. This moraine set was radiocarbon dated (~298 ± 134 and 831 ± 87 yr BP) by Mercer and Palacios (1977) and presented as some of the first evidence for cooling in the tropics during the Little Ice Age. Recent field investigations in the QIC region focused on refining the chronology of the Huancane I moraines. In 2008, new stratigraphic sections exposed by local lake-flooding events revealed multiple layers of peat within the Huancane I moraines. In both 2008 and 2009, samples were obtained for 10Be dating of boulders on Huancane I moraines. A combination of radiocarbon and 10Be ages indicate that the Huancane I moraines were deposited by ice cap expansion after ~3800 yr BP and likely by multiple advances at approximately 1000, 600, 400, and 200 yr BP. Radiocarbon and 10Be chronologies of the Huancane I moraines are compared with the Quelccaya ice core records (Thompson et al., 1985; 1986; 2006). Accumulation data from the ice core records are interpreted to indicate a significant wet period at ~1500-1700 AD followed by a significant drought at ~1720-1860 AD. We examine ice marginal fluctuations during these times to determine influence of such events on the ice cap extent.

  5. Ice Ages

    Indian Academy of Sciences (India)

    that the precession of the earth's orbit caused ice ages. The precession of the earth's orbit leads to changes in the time of the year at which ... than in the southern hemisphere. ..... small increase in ocean temperature implies a large increase in.

  6. Briti hotell Dunkri tänavas / Piret Tali

    Index Scriptorium Estoniae

    Tali, Piret, 1972-

    2005-01-01

    Liisi Murula ja Raili Nõlvaku kujundatud hotell Merchants House, restoran KN Cayenne, baar Ice Bar ja kohvik Cafe Time Tallinnas. Kasutatud ka tekstiilikunstnik Ülle Raadiku ja klaasikunstnik Rait Partsi töid. Valgustite autor ehtekunstnik Katrin Sipelgas

  7. Energetic management at the Hotel Nido del Halcon, Uvita Puntarenas, based on the ISO standard 50001

    International Nuclear Information System (INIS)

    Andres Monge, Fernando; Hernandez Fallas, Pablo; Rojas Solis, Alvaro

    2014-01-01

    An energetic management system is designed at the Hotel Nido del Halcon located in Uvita Pacifico Sur of Costa Rica, based on the ISO standard 50001. The electric power consumption of the hotel is studied by an energy audit. The energy audit and consumption history supplied by the Instituto Costarricense de Electricidad (ICE) have determined as critical areas of energy consumption: the refrigeration room, the restaurant, the principal rooms, laundry and pumping systems of the hotel. Mechanical systems more efficient are designed to substitute equipments of higher consumption in daily operation of the Hotel Nido del Halcon. Renewable energy sources are investigated to be taken advantage at the hotel, with the objective of a possible integration into the Plan de Generacion Distribuida of the ICE. An economic analysis of the proposals is performed to optimize the use of energy, as well as relevant and economically feasible recommendations to be implemented immediately [es

  8. New management practice in the hotel business – The case of the hotel Excelsior

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    Ivona Vrdoljak

    2004-01-01

    Full Text Available The paper analyses the new management practice in the hotel industry. Over recent years, the environment for hotel management in Croatia has changed radically. Difficult business conditions require the transformation of management in the hotel industry. From the old-style business model, in which hotel managers were focused inwards on the hotel and its operation, a new paradigm encompassing a more externally oriented focus is now required. The current transformation of socially-owned hotels into capital-based and market-oriented business enterprises will accelerate the general process of privatisation and promote incentive management strategies. The article gives the research results of the new management practice in the case of the hotel "Excelsior" in Dubrovnik. It is one of the most successful hotels on the Croatian coast, which practises modern management. The research referred to management level, sex, age and educational structure of managers, their continuing education, knowledge, skills and characteristics of management, main functions of management, delegation of authorities and responsibilities, management system, decision-making, styles of leading and governing of managers by their time. The received results have been compared with the earlier management approach of the above-mentioned hotel. The objective of the paper is to point out the importance of the new management practice and its contribution to the successful hotel business.

  9. Pelaksanaan Perjanjian Kerjasama dalam Pengelolaan Hotel antara Sofyan Hotel dengan Saka Hotel

    OpenAIRE

    NUGRAHA, AGUNG

    2016-01-01

    This is the underlying idea of of the research on the coorperation agreement in management between Sofyan Hotel and Saka Hotel with the problems as follows: how about the rights and responsibilities of all parties involved in the cooperaton agreement in management between Sofyan Hotel and Saka Hotel, and how about the settlemment of the legal dispute in the cooperation agreement in management between Sofyan Hotel and Saka Hotel. The research applied the descriptive method with judicial empir...

  10. [Deaths in hotels].

    Science.gov (United States)

    Risse, Manfred; Weilbächer, Nadine; Birngruber, Christoph; Verhoff, Marcel A

    2010-01-01

    There are no verified statistics about deaths occurring in hotels, and only a few cases have been described in the literature. A recent case induced us to conduct a systematic search for deaths in hotels in the autopsy reports of the Institute of Legal Medicine in Giessen for the period from 1968 to 2009. This search yielded 22 evaluable cases in which persons had been found dead or had died in hotels. Data evaluated in the study were sex and age of the deceased, reason for the stay in the hotel and cause of death. Among the deaths, 18 were males and 4 females and the average age was 41 and 40 years respectively. 6 of the male guests had died from a natural and 10 from a non-natural cause. In the remaining two cases, the cause of death could not be determined, but as there was no evidence that another party had been involved, the cases were not further investigated. Of the 4 female guests, 3 had died of a natural cause; in one case, the cause of death remained unclear even after morphological and toxicological investigations. Surprisingly, a third of the men were found to be temporarily living in hotels due to social circumstances. This was not true for any of the women. Our retrospective analysis is based on a comparatively small number of deaths in what were mostly hotels in small to medium-sized towns. Interestingly, the gender ratio of 18:4 for deceased men and women was significantly higher than the usual gender ratio of 2:1 found for forensic autopsies. To be able to draw further conclusions, a greater number of cases would have to be analysed, for example by recruiting additional case files from other institutes of legal medicine. This would also open up the option of investigating possible regional variations.

  11. Ice ages and nuclear waste disposal

    International Nuclear Information System (INIS)

    Ahonen, L.; Ruskeeniemi, T.; Luukkonen, A.; Pitkaenen, P.; Rasilainen, K.

    2002-01-01

    This report is an overview of Quaternary Ice Age and its potential consequences for nuclear waste disposal. Geological information on past climatic changes is shortly reviewed, based on the following records: geomorphological information, loessic deposits, deep-sea carbonate sediments, ice-core records, and continental calcite precipitates. Even though the present 'Great Ice Age' has lasted more that two million years, the present variation in cycles of about 100 000 years seems to have commenced only about 600 - 700 thousands years ago. According to the present understanding, southern Finland was during a major span of Weichsel free of continental ice sheet. However, the conditions may have been very cold, periglacial, when the continental ice sheet covered the Caledonian mountains and large areas of central Fennoscandia. The last glacial maximum of Weichsel glaciation was shorter than estimated earlier. Periglacial conditions are characterized by deep permafrost, reaching even the depth of nuclear waste disposal. Calculations of the advancement of permafrost indicate that the permafrost-front may reach the depth of about 500 meters in less than 10 000 years. The crust beneath the continental ice cover depresses, and rebounds when the ice sheet retreats. During the most intensive vertical movement of the crust, some crush zones may be activated and bedrock movements may take place along them. Due to the growth of ice sheets, ocean water table also depresses during glacial maximum, thus changing hydrogeological conditions in non-glaciated terrains. Increase in global ice volume is manifested in the stable oxygen and hydrogen isotope ratios. Based on isotope signals, as well other hydrogeochemical interpretation methods, indications of the earlier glaciations have been recognized in present groundwaters. (orig.)

  12. HOTEL MANAGEMENT AND QUALITY OF HOTEL SERVICES

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    Ivica Batinić

    2016-01-01

    Full Text Available In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market. Any serious "top" hotel management, with a defined mission, vision and goals, must define a "special policy" of improving the quality of hotel services through "structural programs of quality improvement," which have become an important factor in the hotel business. With the design, introduction and control of a "special program" of quality improvement of hotel services, hotel management can have a positive impact on increasing satisfaction of customers and human resources, increasing competitiveness and market power of the hotel, the rationalization of operating costs and enhance the reputation and value of the hotel on the demanding tourist market.

  13. El único hotel asociado con summit hotels & resorts en Colombia - Hotel Bogotá Plaza

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    Diana Carolina Rojas

    2008-11-01

    Full Text Available Es importante conocer acerca de la historia del Hotel Bogotá Plaza. Este es el primer hotel del norte de Bogotá. La misión del hotel es permanecer en el corazón de los huéspedes y visitantes, al satisfacer sus deseos con amor, calidez, amabilidad, seguridad y servicio de excelente calidad. Desde 1996 el Bogotá Plaza Hotel ha pertenecido a Summit Hotels & Resorts. Esta es una firma que proporciona al hotel un sistema de reservas por Internet, esta alianza ha generado que el hotel sea reconocido en muchos países del mundo. Summit además se ha establecido como una organización líder en ventas, mercadeo y reservas hoteleras del mundo. Es importante asociarse con compañías destacadas así como lo hizo el Hotel Bogotá Plaza.

  14. Milk and dairy products in hotel daily menue

    Directory of Open Access Journals (Sweden)

    Greta Krešić

    2002-04-01

    Full Text Available The aim of this work was to determine the portion of milk and dairyproducts as a source of macronutrients, energy, vitamins and minerals in average hotel menus for some category of hotel guests. For this purpose the evaluation of 66 whole day meals (breakfast, lunch and supper on daily menus was made. Meals were therefore mathematically and statistically analysed and compared with recommendations (RDA and DRI for middle aged and elderly guests, both genders. The obtained results indicated that the meals should be balanced according to nutritional principles, because of too high energy share derived from fats (average 47.95% while just about 37.57% of daily energy was from carbohydrates origin. The energy values were much higher than recommendations for both genders, respectively. The energy share from milk and dairy products origin was 11% of total energy what should be considered as a suitable. The most served dairy product was milk while the ice-cream took the second place. It is necessary to increase the yogurt and similar fermented products consumption, especially for the elderly guests. With milk and dairy products consumption males and females fulfill 92% RDA for calcium, and 61.80 % DRI for elderly, respectively.

  15. RECOVERY FROM THE LITTLE ICE AGE: GEOTHERMAL EVIDENCES

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    Anastasia Gornostayeva

    2013-01-01

    Full Text Available We applied geothermal method for paleoclimatic reconstruction of the ground surface temperature history during the Little Ice Age and contemporary warming. We analyzed 83 borehole temperature profiles and estimated warming amplitudes and warming start dates after the Little Ice Age. The studied boreholes are situated in the Urals and Eastern Europe (Finland, Ukraine, and Belarus. Our investigation shows high degree of spatial variability of climatic changes in 18–19 centuries. Spatial distribution of amplitudes of paleoclimatic changes and warming start date testifies that warming following after the Little Ice Age was in progress in several steps and for different regions it started at different times.

  16. Lifestyle hotels: New paradigm of modern hotel industry

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    Kosar Ljiljana

    2014-01-01

    Full Text Available The practice of modern hotel industry introduced to professional community the term 'lifestyle' hotel. The paper deals with the essential meaning of this term. This raises the question of the difference between the lifestyle and boutique hotels which are in practice often identified. The paper aims to resolve the basic dilemma - whether lifestyle hotel can be treated as a special type of hotel, or all types of hotels under certain conditions can fit into a group called 'lifestyle'. Closer defining of the term 'lifestyle' is a starting point for further discussion. This paper makes an attempt to overcome the uncritical use of the term 'lifestyle' in tourism and hospitality practice. Providing a clearer definition is necessary to establish standards for the typology of lifestyle hotels. These standards are primarily based on the criteria of market segmentation. Among them, psychographic criteria occupy a special place. To make lifestyle hotel more than a promotional slogan, it is necessary to confirm its market position. This means identifying specific target groups differentiated according to the main features of the lifestyle.

  17. On the world's ice ages and changing environments

    International Nuclear Information System (INIS)

    Eronen, M.; Olander, H.

    1990-07-01

    All known ice ages during the earth's history are reviewed. The oldest glaciation occurred around 2.3 billion years ago, followed by a series of large glaciations 950-650, 450-430 and 310-270 million years ago. Continental drift played a major role in these long-term climatic changes. The present Quaternary ice age actually began 17 million years ago, when a large ice mass grew over Antarctica. A detailed account is given of the climatic fluctuations during the Quaternary period (over 2.5 million years). Different stratigraphic records, and the relationship of climatic variations to orbital forcing are discussed. Large environmental changes took place in the course of the climate oscillations. Large ice sheets waxed and waned, global sea-levels fluctuated, forests disappeared from many regions during cold times and advanced during favourable times. The ice masses depressed the earth's crust markedly, and this then rose rapidly when the ice melted. The extent of glacial erosion is also discussed. Finally the postglacial climatic history of the earth is described and the consequences of the possible greenhouse effect are considered.(orig.)

  18. Ice age plant refugia in East Greenland

    DEFF Research Database (Denmark)

    Funder, Svend Visby

    1979-01-01

    From the distribution of plants it has been inferred by some botanists that ice-free areas existed in East Greenland accommodating a flora which survived one or several ice ages in the area. Comparing this evidence with recent information on the chronology of glaciations and post-glacial vegetation...

  19. HOTEL INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    Tiantan Hotel Wang Ping has been named as assistant general manager of Tiantan Hotel. With a Master's degree, Wang has more than 20 years of experience in hotel management, having served as department manager, assistant general manager and vice general manager in various hospitality establishments. Wang published an article on hotel management and mar-

  20. 2 Hoteles en Almería - Gran Hotel Almería –Alcazaba Gran Hotel

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    Cassinello, F.

    1970-05-01

    Full Text Available This article describes the above two hotels, one of which is a town hotel, namely the «Gran Hotel Almería », and the other a touristic hotel situated near the beach and close to sporting facilities. Both hotels are of 1. A classification, and have been carefully designed; they have basic characteristics that are common to both, but have many secondary features that are specific of each, depending on their emplacement and use.En este artículo se describen dos instalaciones hoteleras: una, de carácter urbano, «Gran Hotel Almería»; otra, eminentemente deportiva y de playa, «Alcazaba Gran Hotel». Ambos edificios son de categoría cuatro estrellas y se han estudiado cuidadosamente, plasmando características básicas y fundamentales comunes, pero con detalles distintivos que las diferencian, en función de su emplazamiento y utilización.

  1. Hotel Security Management : Case: Original Sokos Hotel Vaakuna Vaasa

    OpenAIRE

    Koskela, Jere

    2016-01-01

    This thesis studied hotel security management and examined one case hotel more closely on matters of security management. The case hotel in this research was Original Sokos Hotel Vaakuna Vaasa. The aim of the thesis was to find out how security aspects are managed and how they could be developed in the case hotel. This research was conducted to help the case hotel’s security supervisor to develop and improve security. The thesis consists of a theoretical framework and an empirical study. The ...

  2. Sanitary status and incidence of methicillin-resistant Staphylococcus aureus and Clostridium difficile within Canadian hotel rooms.

    Science.gov (United States)

    Xu, Changyun; Weese, Scott J; Namvar, Azadeh; Warriner, Keith

    2015-04-01

    The study described in this article aimed at establishing a baseline assessment of the sanitary status of ice and guest rooms within Canadian hotels. Collectively, 54 hotel rooms belonging to six different national chains were sampled. High-contact surfaces (comforter, alarm clock, bedside lamp, TV remote, bathroom countertop, faucet, and toilet seat) were sampled using adenosine triphosphate (ATP) swabs and replicate organism detection and counting plates. ATP swab readings ranged from 2.12 to 4.42 log relative light units. Coliforms were recovered from 36% of surfaces with high prevalence being recovered from the comforter, TV remote, bathroom countertop, faucet, and toilet seat. Oxacillin-resistant bacteria were recovered from 19% of surfaces with 46% of isolates confirmed as methicillin-resistant Staphylococcus aureus. Two toxigenic Clostridium difficile isolates were recovered in the course of the study. Collectively, 24% of the ice samples harbored coliforms with a single sample testing positive for E. coli. The authors' study demonstrates that hotel rooms represent a potential source of community-acquired infections and the need for enhanced sanitation practices.

  3. Klasifikasi Atribut Hotel Penentu Kepuasan Di Midtown Hotel Surabaya

    OpenAIRE

    Prajogo, Liliany; Kusnin, Ronny; Kristanti, Monika

    2017-01-01

    Penelitian ini dilakukan untuk mengetahui klasifikasi atribut kepuasan di Midtown Hotel Surabaya, yaitu hotel chain domestik yang berkembang di Indonesia. Data penelitian diambil dari komentar TripAdvisor sebanyak 132 komentar. Dengan melakukan teknik content analysis, penulis mengelompokan komentar menjadi 16 atribut hotel penentu kepuasan yang dapat dikategorikan menjadi enam kategori, yaitu location, physical hotel setting, value, food, service, dan room. Teknik analisa kuantitatif yang di...

  4. Hotel Online Marketing: The Bugibba Hotel, Radisson Blu Resort Malta, St. Julian's, Preluna Hotel & SPA

    OpenAIRE

    Dinh Quynh, Mai

    2013-01-01

    The thesis covers the study of online marketing theory, a very popular trend of marketing nowadays, especially Search Engine Optimization (SEO) and Google Adwords Campaign in the analyses of the online marketing practices of three hotels from different areas and standards in Malta, namely The Bugibba Hotel, Preluna Hotel & SPA and Radisson Blu Resort Malta, St. Julian’s. From the analyses, the thesis aims at suggesting Preluna Hotel & SPA optimal online marketing practices and answering t...

  5. Hotel software-comprehensive hotel systems

    OpenAIRE

    Šilhová, Lenka

    2010-01-01

    This bachelor's thesis deals with the usage of computer systems in the hotel industry. First part is focused on history, development and integration of technology into this field. Second part is dedicated to concrete products of the company Micros-Fidelio, which is the leader of hotel software market in the Czech Republic.

  6. Siple Dome ice reveals two modes of millennial CO2 change during the last ice age

    Science.gov (United States)

    Ahn, Jinho; Brook, Edward J.

    2014-01-01

    Reconstruction of atmospheric CO2 during times of past abrupt climate change may help us better understand climate-carbon cycle feedbacks. Previous ice core studies reveal simultaneous increases in atmospheric CO2 and Antarctic temperature during times when Greenland and the northern hemisphere experienced very long, cold stadial conditions during the last ice age. Whether this relationship extends to all of the numerous stadial events in the Greenland ice core record has not been clear. Here we present a high-resolution record of atmospheric CO2 from the Siple Dome ice core, Antarctica for part of the last ice age. We find that CO2 does not significantly change during the short Greenlandic stadial events, implying that the climate system perturbation that produced the short stadials was not strong enough to substantially alter the carbon cycle. PMID:24781344

  7. SKB/TVO ice age scenario

    International Nuclear Information System (INIS)

    Ahlbom, K.; Aeikaes, T.; Ericsson, L.

    1991-10-01

    Ice ages have repeatedly occurred throughout geological history, and it is likely that they will also occur in the future. The report discusses the principal processes predicted to occur during future glaciations, and which are likely to be of importance for a repository. The report presents a synthesis of the results in a form of a scenario from two state-of-the-art reports, working meetings and a seminar. Based on the present status of knowledge the climate at Scandinavia will gradually become colder permitting the growth of an ice sheet at 5000 years in the mountainous area of Sweden. After a minor warmer period fully stadial conditions will occur around 20 000 years from now, and after interstadial with dry and cold climate again after 60000 years from now. During the latter glaciation ice thickness at Stockholm-Helsinki region is 2500 m. Interstadial conditions similar to the climate of northern Sweden/Finland will prevail after 75000 years from now. The main changes caused by ice sheet are the downwarping/uplift of the crust and changes in the sea level. In addition, changes in groundwater head and flux are foreseen. As a response from climatic changes tundra and permafrost will appear

  8. 500,000-year temperature record challenges ice age theory

    Science.gov (United States)

    Snow, K. Mitchell

    1994-01-01

    Just outside the searing heat of Death Valley lies Devils Hole (fig. 1), a fault-created cave that harbors two remnants of the Earth's great ice ages. The endangered desert pupfish (Cyprinodon diabolis) has long made its home in the cave. A 500,000-year record of the planet's climate that challenges a widely accepted theory explaining the ice ages also has been preserved in Devils Hole.

  9. Hotel smoking policies and their implementation: a survey of California hotel managers.

    Science.gov (United States)

    Zakarian, Joy M; Quintana, Penelope J E; Winston, Carl H; Matt, Georg E

    2017-01-01

    Most states in the U.S. permit hotels to allow smoking in some guest rooms, and only five (Indiana, Michigan, North Dakota, Vermont, and Wisconsin) require that all hotel and motel rooms be 100% smoke-free (State and local 100% smokefree hotel and motel guest room laws enacted as of July 3, 2017). Little is known, however, about how hotels' smoking policies have been implemented. This study examined hotels' smoking policies and their implementation. A telephone survey of a random sample of 383 California hotel managers was conducted. Overall, 60.6% of hotels reported that smoking was prohibited in all guest rooms, and 4.7% reported that smoking was prohibited everywhere on their property. While California law permitted smoking in up to 65% of guest rooms, only 6.9% of rooms were reported as smoking-permitted. Over 90% of hotels had smoking rooms scattered among nonsmoking rooms, and about half of the smoking hotels reported that guests requesting either smoking or nonsmoking rooms were sometimes assigned to the other room type. When guests smoked in nonsmoking rooms fees could be substantial, but were often uncollected. Hotel smoking policies and their implementation fall short of protecting nonsmoking guests and workers from exposure to secondhand and thirdhand smoke. Complete indoor smoking bans for all hotels are needed to close existing loopholes. Nonsmokers who wish to protect themselves from exposure to tobacco smoke should avoid hotels that permit smoking and instead stay in completely smoke-free hotels.

  10. DAMPAK PERKEMBANGAN CITY HOTEL TERHADAP USAHA HOTEL MELATI DI KOTA DENPASAR

    Directory of Open Access Journals (Sweden)

    Ketut Ngurah Trisni Sakawati

    2015-09-01

    Full Text Available The tourism sector of Bali has developed rapidly in the last tenyears, especially when it is seen from the trend of the numbers ofdomestic and foreign tourist arrivals. This trend is accompaniedwith the increasing number of accommodation facilities. Denpasaris a region which shows the rapid growth of accommodationfacilities, such as the presence of a number of hotels in the city areawhich is often referred to as a city hotel. This study examines thefactors that cause the growth of city hotels, the impacts of the cityhotel growths on the budget hotel businesses, the competition andbusiness strategies of inter-city hotels as well as their influences onbusiness strategies of budget hotels in Denpasar City. The theoriesapplied in the study were the theory of supply and demand, theimpact theory and the theory of tourism policy. Data were collectedthrough observation and interviews with relevant tourismstakeholders. The findings show the rapid developments of the cityhotels have given negatif and positive impacts on the businesses ofthe budget hotels in Denpasar. To prevent excessive developmentof the city hotel, it is recommended to Denpasar government todevelop a needs assessment of hotel rooms and some policies suchas standard setting policies of room rates or equitable policy of thehotel developments.

  11. Domestic Hot Water Usage in Hotels; Tappvarmvattenanvaendning paa hotell

    Energy Technology Data Exchange (ETDEWEB)

    Petersson, Stefan; Werner, Sven [FVB Sverige AB, Vaesteraas (Sweden); Sandberg, Martin; Wahlstroem, Aasa [Swedish National Testing and Research Inst., Boraas (Sweden)

    2004-06-01

    Historically, design curves for domestic hot water, have been well sized and therefore also the components oversized. The Swedish district heating companies have noticed this and some companies replace large valves with customer-required valves, which give several advantages. There are several reasons why valves and heat exchangers can be customer-required and still the customers demand for hot water comfort can be fulfilled. The domestic hot water flow is composed, the taps are often short, large simultaneous taps are not very likely. Also, the dimensioning flows occur in the winter period, while the components are dimensioned for the summer case. The water pipes level off temporary temperature drops and the user seldom notices these because water with 55 deg C is not used in the tap. For residential buildings there are dimensioning recommendations on domestic hot water flow, but not for hotels. The purpose of this project has been to evaluate the domestic hot water use in relation to size and number of occupied beds. If the patterns of the chosen hotels coincide regarding to the sizes, dimensioning curves for domestic hot water use can be suggested. They can be used when hotels, or buildings with the same use pattern, are being built or restored. Measurements on 3 hotels with different sizes have been made. The hotels have 36, 52 and 158 rooms. The hotels are situated in the cities of Boraas and Kinna in Sweden. A short period of measurements from another hotel in the city of Gaevle (199 rooms) has also been included in this project. The measurements show that large hot water taps in hotels are rare and short. For the hotels, relative, cumulative relative frequencies and likely extreme values have been estimated. For residential buildings, The Swedish District Heating Association have recommendations for dimensioned domestic hot water flows. Formerly, these recommendations have been levelled so a cumulative relative frequency of 1 %, is reached, i.e. 99 % of all

  12. Shangri-La Hotel: Arsitektur Ikonik

    OpenAIRE

    Widhianto, Muhammad Adib

    2014-01-01

    Along with the economic growth of Medan, the hotel occupancy rate in the city field also increased. Occupancy rate of hotels in Medan in 2010 increased by 51.19% to 53.81% in 2011. At this time of international hotels have invested and set up a hotel in Indonesia. Hotel - The hotel stands with typical and individual identity of any hotel is a marker of identity as well as a differentiator from other hotels. Shangri-La Hotels and Resorts, based in Hong Kong now owns and manages ...

  13. Hotel Crowdfunding Grows Up

    Directory of Open Access Journals (Sweden)

    Joshua Bowman

    2015-08-01

    Full Text Available Hotel crowdfunding is gaining momentum. Many of the largest real estate crowdfunding sites (such as Realty Mogul, Fundriser, Real Crowd and Prodigy Networks frequently have hotel private placements mixed in with offerings for other types of real estate. In addition, a few crowdfunding sites that specifically focus on hotel crowdfunding have been created. The first hotel crowdfunding website dedicated solely to the hospitality industry was Hotel Innvestor, although others sites have recently been created such as iCrowdHotels and Equity Roots.

  14. Correlating Ice Cores from Quelccaya Ice Cap with Chronology from Little Ice Age Glacial Extents

    Science.gov (United States)

    Stroup, J. S.; Kelly, M. A.; Lowell, T. V.

    2010-12-01

    Proxy records indicate Southern Hemisphere climatic changes during the Little Ice Age (LIA; ~1300-1850 AD). In particular, records of change in and around the tropical latitudes require attention because these areas are sensitive to climatic change and record the dynamic interplay between hemispheres (Oerlemans, 2005). Despite this significance, relatively few records exist for the southern tropics. Here we present a reconstruction of glacial fluctuations of Quelccaya Ice Cap (QIC), Peruvian Andes, from pre-LIA up to the present day. In the Qori Kalis valley, extensive sets of moraines exist beginning with the 1963 AD ice margin (Thompson et al., 2006) and getting progressively older down valley. Several of these older moraines can be traced and are continuous with moraines in the Challpa Cocha valley. These moraines have been dated at chronology of past ice cap extents are correlated with ice core records from QIC which show an accumulation increase during ~1500-1700 AD and an accumulation decrease during ~1720-1860 AD (Thompson et al., 1985; 1986; 2006). In addition, other proxy records from Peru and the tropics are correlated with the records at QIC as a means to understand climate conditions during the LIA. This work forms the basis for future modeling of the glacial system during the LIA at QIC and for modeling of past temperature and precipitation regimes at high altitude in the tropics.

  15. Attracting International Hotels

    DEFF Research Database (Denmark)

    Assaf, A. George; Josiassen, Alexander; Agbola, Frank Wogbe

    2015-01-01

    With the increased international competition facing hotel chains, it is essential that the next destination they enter is the most attractive option possible. The host destinations too have a keen interest in strategically positioning themselves in order to attract international hotels since...... their presence has several positive effects. Using, for the first time, actual on-location data we investigate the factors that matter most for international hotels when selecting host destinations. Specifically, we identify 23 factors that make a destination an attractive (or unattractive) location...... for international hotels. We then rank these. The results show that welcomeness, infrastructure, and crime rate are the three most important factors that influence the location of international hotels in host destinations....

  16. Understanding Work-Family Spillover in Hotel Managers

    Science.gov (United States)

    Lawson, Katie M.; Davis, Kelly D.; Crouter, Ann C.; O’Neill, John W.

    2013-01-01

    The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life circumstances (gender, parental status, age, decision-making latitude at work). Second, we investigated which work conditions (hours worked per week, organizational time expectations, emotional labor, and permeable boundaries) predicted more work-family spillover. Women, employees without children at home, and younger adults experienced the highest levels of negative work-family spillover. Work conditions, particularly organizational time expectations, put HMs at risk for experiencing more negative and less positive work-family spillover. The results provide evidence that modifying certain work conditions in the hotel industry may be helpful in improving the quality of HMs’ jobs and retention. PMID:23888092

  17. Understanding Work-Family Spillover in Hotel Managers.

    Science.gov (United States)

    Lawson, Katie M; Davis, Kelly D; Crouter, Ann C; O'Neill, John W

    2013-06-01

    The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life circumstances (gender, parental status, age, decision-making latitude at work). Second, we investigated which work conditions (hours worked per week, organizational time expectations, emotional labor, and permeable boundaries) predicted more work-family spillover. Women, employees without children at home, and younger adults experienced the highest levels of negative work-family spillover. Work conditions, particularly organizational time expectations, put HMs at risk for experiencing more negative and less positive work-family spillover. The results provide evidence that modifying certain work conditions in the hotel industry may be helpful in improving the quality of HMs' jobs and retention.

  18. Hotel Marketing Strategy

    OpenAIRE

    Hykšová, Vendula

    2010-01-01

    The Master's Thesis is focused on the hotel marketing strategy issue. The theoretical section summarizes information about an issue of strategic situation analysis and it also involves marketing tools with focus on the hotel and spa industry. The goal of this paper is to design the situation analysis, evaluate the marketing tools used by the hotel and then summarize the results and include suggestions for the analyzed hotel. For the thesis were used literature sources as well as statistical y...

  19. Hotel chains of the global South: The internationalization of South African hotel brands

    OpenAIRE

    Rogerson, Jayne M.

    2016-01-01

    The global hotel industry is at the heart of the tourism production system and dominated by chain affiliated hotels. Understanding the international spread of hotel chains is a critical issue in contemporary tourism scholarship. Although the internationalization of hotel chains based in the global North is extensively researched, limited work exists on hotel chains based in the global South. This paper addresses the internationalization and destination choice in Africa of South African based ...

  20. Volcanic Eruptions as the Cause of the Little Ice Age

    Science.gov (United States)

    Zambri, B.; Robock, A.

    2017-12-01

    Both external forcing (solar radiation, volcanic eruptions) and internal fluctuations have been proposed to explain such multi-centennial perturbations as the Little Ice Age. Confidence in these hypotheses is limited due to the limited number of proxies, as well as only one observed realization of the Last Millennium. Here, we evaluate different hypotheses on the origin of Little Ice Age-like anomalies, focusing in particular on the long-term response of North Atlantic and Arctic climate perturbations to solar and volcanic perturbations. For that, we conduct a range of sensitivity tests carried out with the Community Earth System Model (CESM) at the National Center for Atmospheric Research, focusing in particular on the sensitivity to initial conditions and the strength of solar and volcanic forcing. By comparing the climate response to various combinations of external perturbations, we demonstrate nonlinear interactions that are necessary to explain trends observed in the fully coupled system and discuss physical mechanisms through which these external forcings can trigger multidecadal modes of the Atlantic Multidecadal Oscillation and subsequently lead to a Little-Ice-Age-like regime. For that, we capture and compare patterns of the coupled atmosphere-sea-ice-ocean response as revealed through a range of data analysis techniques. We show that the large 1257 Samalas, 1452 Kuwae, and 1600 Huaynaputina volcanic eruptions were the main causes of the multi-centennial glaciation associated with the Little Ice Age.

  1. C-corporation Hotels vs. Hotel-REITs: A Theoretical and Practical Comparison

    Directory of Open Access Journals (Sweden)

    Tarik Dogru

    2017-02-01

    Full Text Available What are the main differences between C-corporation hotels, such as Marriott, Hilton, and Choice, and Hotel-REITs like Diamond Rock, Felcor, and Host? What are the potential growth opportunities in these hotel structures? The author answers these questions by comparing the two corporate structures.

  2. An investigation of the astronomical theory of the ice ages using a simple climate-ice sheet model

    Science.gov (United States)

    Pollard, D.

    1978-01-01

    The astronomical theory of the Quaternary ice ages is incorporated into a simple climate model for global weather; important features of the model include the albedo feedback, topography and dynamics of the ice sheets. For various parameterizations of the orbital elements, the model yields realistic assessments of the northern ice sheet. Lack of a land-sea heat capacity contrast represents one of the chief difficulties of the model.

  3. Causes of ice age intensification across the Mid-Pleistocene Transition

    Science.gov (United States)

    Chalk, Thomas B.; Hain, Mathis P.; Foster, Gavin L.; Rohling, Eelco J.; Sexton, Philip F.; Badger, Marcus P. S.; Cherry, Soraya G.; Hasenfratz, Adam P.; Haug, Gerald H.; Jaccard, Samuel L.; Martínez-García, Alfredo; Pälike, Heiko; Pancost, Richard D.; Wilson, Paul A.

    2017-12-01

    During the Mid-Pleistocene Transition (MPT; 1,200–800 kya), Earth's orbitally paced ice age cycles intensified, lengthened from ˜40,000 (˜40 ky) to ˜100 ky, and became distinctly asymmetrical. Testing hypotheses that implicate changing atmospheric CO2 levels as a driver of the MPT has proven difficult with available observations. Here, we use orbitally resolved, boron isotope CO2 data to show that the glacial to interglacial CO2 difference increased from ˜43 to ˜75 μatm across the MPT, mainly because of lower glacial CO2 levels. Through carbon cycle modeling, we attribute this decline primarily to the initiation of substantive dust-borne iron fertilization of the Southern Ocean during peak glacial stages. We also observe a twofold steepening of the relationship between sea level and CO2-related climate forcing that is suggestive of a change in the dynamics that govern ice sheet stability, such as that expected from the removal of subglacial regolith or interhemispheric ice sheet phase-locking. We argue that neither ice sheet dynamics nor CO2 change in isolation can explain the MPT. Instead, we infer that the MPT was initiated by a change in ice sheet dynamics and that longer and deeper post-MPT ice ages were sustained by carbon cycle feedbacks related to dust fertilization of the Southern Ocean as a consequence of larger ice sheets.

  4. A common and optimized age scale for Antarctic ice cores

    Science.gov (United States)

    Parrenin, F.; Veres, D.; Landais, A.; Bazin, L.; Lemieux-Dudon, B.; Toye Mahamadou Kele, H.; Wolff, E.; Martinerie, P.

    2012-04-01

    Dating ice cores is a complex problem because 1) there is a age shift between the gas bubbles and the surrounding ice 2) there are many different ice cores which can be synchronized with various proxies and 3) there are many methods to date the ice and the gas bubbles, each with advantages and drawbacks. These methods fall into the following categories: 1) Ice flow (for the ice) and firn densification modelling (for the gas bubbles); 2) Comparison of ice core proxies with insolation variations (so-called orbital tuning methods); 3) Comparison of ice core proxies with other well dated archives; 4) Identification of well-dated horizons, such as tephra layers or geomagnetic anomalies. Recently, an new dating tool has been developped (DATICE, Lemieux-Dudon et al., 2010), to take into account all the different dating information into account and produce a common and optimal chronology for ice cores with estimated confidence intervals. In this talk we will review the different dating information for Antarctic ice cores and show how the DATICE tool can be applied.

  5. Timing of the Little Ice Age in southern Greenland

    DEFF Research Database (Denmark)

    Kjær, Kurt H.; Kjeldsen, Kristian K.; Bjørk, Anders A.

    2013-01-01

    as a signal for ice-free terrain being overridden by LIA glacier advances, and data from threshold lakes showing the onset of glacier-fed lakes, thus revealing the advance-maximum phase initiating the LIA. Finally, we have compiled lichenometry results indicating the onset of bedrock vegetation succeeding ice......Northern hemisphere temperatures reached their Holocene minimum and most glaciers reached their maximum during The Little Ice Age (LIA), but the timing of specific cold intervals is site-specific. In southern Greenland, we have compiled data from organic matter incorporated in LIA sediments, used...

  6. Interdependance of innovativeness and category of a hotel: Case study of Serbian hotels sector

    Directory of Open Access Journals (Sweden)

    Jovičić Ana

    2016-01-01

    Full Text Available The introduction of the innovation in business is critical factor of the quality of the accommodation offer and the success of the hotel. Studies have shown that there is a relationship between category and innovativeness of the hotel, where the higher categories hotels have been shown to be more innovative. The aim of this study is to explore the relationship between category and innovativeness of the hotel, as well as to determine the differences in terms of innovation and types of innovation, depending on the category of the hotel. The study included 57 hotels of the first, second and third category in Serbia. The survey was conducted on a sample of 512 employees. The results of correlation analysis showed there is no corelation between the category and innovativeness of the hotel. The results of ANOVA showed that the second category hotels are more innovative than hotels with three and five stars. Statistically significant differences between the first, second and third category were found in the case of process innovation, product and service innovation and management innovation.

  7. ORGANIZATION OF BUSINESS IN HOTEL HOUSEKEEPING

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2015-01-01

    Full Text Available Hotel housekeeping department is represented in every organizational structure of the hotel, and its size and structure depends on the type and size of the hotel, basic offer and contents, category of the hotel, the level of usage and the duration of the hotel business. The primary role of hotel housekeeping is cleaning and maintenance of hotel units and rooms, and the selection of the head hotel housekeeper, who will successfully lead the housekeeping department is extremely important for a successful business, recognition and reputation of the hotel. In addition to higher or university education and language skills, the head housekeeper must have the management skills related to planning, organizing, leading and controlling, as well as general and professional knowledge of psychology of work and hygiene. The head hotel housekeeper, as a hotel manager, organizes, directs and controls the work of hotel housekeeping. It is responsible for the accuracy of the occupancy rate report, preparation of rooms and other hotel units, to achieve the highest level of quality of hotel services, training of employees, for the application of standards and for continuous application of business policy of the hotel

  8. PENGOLAHAN BROWNIES KUKUS KETAN HITAM DI HOTEL SAVOY HOMANN BIDAKARA BANDUNG

    Directory of Open Access Journals (Sweden)

    Rini Rahma Dini

    2016-03-01

      Abstrak - Dunia pariwisata erat kaitannya dengan hotel atau pastry and bakery menyediakan berbagai macam produk, diantaranya cake, pie, cookies, ice cream permen / nougat. Savoy Homann Bidakara Hotel Bandung menyediakan produk pastry yaitu brownies kukus ketan hitam. Produk ini terdiri dari tepung ketan hitam yang dipadukan dengan dark chocolate serta blueberry jam dan disajikan dalam sebuah box mika adapun yang menggunakan cupcase. Yang dibentuk seperti cupcake dan di-garnish dengan irisan buah-buahan seperti strawberry, green cherry dan sunkist dan di tata dengan sangat menarik sehingga menggugah selera tamu untuk menikmatinya. Produk ini sangat unik dan menarik karena garnish brownies kukus ketan hitam tersebut disajikan dengan beberapa slice fruit. Produk ini ada di Savoy Homann Bidakara Hotel Bandung. Dalam Pembuatan Brownies Kukus Ketan Hitam ini harus sesuai dengan standard recipe agar produk yang dihasilkan selalu stabil, namun produk Brownies Kukus Ketan Hitam ini mempunyai kekurangan yaitu minat konsumen yang lebih memilih produk brownies yang lain dibandingkan dengan brownies kukus ketan hitam. Maka dari itu sebaiknya Brownies Kukus Ketan Hitam ini dalam penyajiannya digarnish lebih indah dan lebih rapih agar tamu lebih tertarik dengan produk ini.   Kata Kunci : Brownies Kukus Ketan Hitam, Pengolahan Makanan

  9. USING THE ECO CONCEPT FOR SMART HOTEL PROMOTION CASE STUDY: HOTEL VEGA

    Directory of Open Access Journals (Sweden)

    NEACŞU NICOLETA ANDREEA

    2017-11-01

    Full Text Available In order to be competitive on the tourism market, hotels adopt different strategies. An intelligent and relatively new strategy that is adopted in the hotel market in Romania is the use of the ECO concept, the goal being to achieve sustainable development and sustainable tourism, involving a series of socio-economic benefits. One of the first accommodation units in Romania to use this strategy is Vega Hotel in Mamaia, a 5* hotel, which was awarded the Eco-Hotel Management System certification by Tuv-Rheinland Romania in the summer of 2009. This paper, through a market research, analyzes the views and attitudes of tourists on the use of the ECO concept in the hospitality industry.

  10. The physical environment and its relevance to customer satisfaction in boutique hotels; Hotel Haven, Helsinki

    OpenAIRE

    Jysmä, Ekaterina

    2012-01-01

    Object of this research is physical environment of the boutique hotel named Haven. As there is lack of the researches concerning physical environment role in the boutique hotels, this paper could be useful both for the studied hotel as well as for the other boutique hotels managers and owners. Moreover, it could be useful for the potential customers of Hotel Haven. Main topic of this research is the importance and relevance of the physical environment in Hotel Haven, mostly its impact o...

  11. Milk and dairy products in hotel daily menue

    OpenAIRE

    Greta Krešić; Irena Colić Barić; Borislav Šimundić

    2002-01-01

    The aim of this work was to determine the portion of milk and dairyproducts as a source of macronutrients, energy, vitamins and minerals in average hotel menus for some category of hotel guests. For this purpose the evaluation of 66 whole day meals (breakfast, lunch and supper) on daily menus was made. Meals were therefore mathematically and statistically analysed and compared with recommendations (RDA and DRI) for middle aged and elderly guests, both genders. The obtained results indicated t...

  12. Effect of photochemical ageing on the ice nucleation properties of diesel and wood burning particles

    Directory of Open Access Journals (Sweden)

    C. Chou

    2013-01-01

    Full Text Available A measurement campaign (IMBALANCE conducted in 2009 was aimed at characterizing the physical and chemical properties of freshly emitted and photochemically aged combustion particles emitted from a log wood burner and diesel vehicles: a EURO3 Opel Astra with a diesel oxidation catalyst (DOC but no particle filter and a EURO2 Volkswagen Transporter TDI Syncro without emission aftertreatment. Ice nucleation experiments in the deposition and condensation freezing modes were conducted with the Portable Ice Nucleation Chamber (PINC at three nominal temperatures, −30 °C, −35 °C and −40 °C. Freshly emitted diesel particles showed ice formation only at −40 °C in the deposition mode at 137% relative humidity with respect to ice (RHi and 92% relative humidity with respect to water (RHw, and photochemical ageing did not play a role in modifying their ice nucleation behaviour. Only one diesel experiment where α-pinene was added for the ageing process, showed an ice nucleation enhancement at −35 °C. Wood burning particles also act as ice nuclei (IN at −40 °C in the deposition mode at the same conditions as for diesel particles and photochemical ageing also did not alter the ice formation properties of the wood burning particles. Unlike diesel particles, wood burning particles form ice via condensation freezing at −35 °C whereas no ice nucleation was observed at −30 °C. Photochemical ageing did not affect the ice nucleation ability of the diesel and wood burning particles at the three different temperatures investigated but a broader range of temperatures below −40 °C need to be investigated in order to draw an overall conclusion on the effect of photochemical ageing on deposition/condensation ice nucleation across the entire temperature range relevant to cold clouds.

  13. Paleoclimates of Amazonia: An ice-age view

    NARCIS (Netherlands)

    Bush, M.B.; De Oliveira, P.E.; Raczka, M.F.; Gosling, W.D.; Mayle, F.E.; McMichael, C.H.; Urrego, D.H.; de Souza Carvalho, I.; Garcia, M.J.; Cunha Lana, C.; Strohschoen Jr., O.

    2014-01-01

    A growing body of evidence points to climatic complexity during the Ice-Ages. Amazonia does not respond uniformly to modern climatic forcing, and the same was true of the past. Although some climatic forcings were probably expressed everywhere, they were manifested differently. Consequently, climate

  14. TRENDS IN CROATIAN HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Jasmina GRZINIC

    2008-01-01

    Full Text Available Tourism and hotel business is becoming one of the leading industries of theworld. Therefore, an increased attention needs to be paid to the study oftrends in tourism because they determine the trends in hotel industry. Thepurpose of the paper is to point out the importance of hotel industry as one ofthe most important elements of development in tourist economies. The paperaims at introducing the newest trends in modern hotel industry and offering areview of the recent trends of demand and the directions of hotel industrydevelopment. The importance of hotel industry on both micro and macro, i.e.global level is increasing. Besides a series of theoretical representations andconclusions, this paper brings some concrete data and examples frompractice in hotel management.

  15. Hotel room suicide.

    Science.gov (United States)

    Zarkowski, Paul; Avery, David

    2006-10-01

    The objective of our research was to quantify the increased risk of suicide associated with registering in local hotels/motels. Medical examiner case files of suicide in King County, Washington, were reviewed for years 2002-2004. The incidence of suicide in local residents registering in local hotels/motels was 223/100,000 which is significantly greater than the incidence of suicide in the general population of King County (11.7/100,000 p Hotel/motel guests from outside Washington had a significantly reduced incidence of suicide (3.9/100,000 p = 0.002). The study results suggest that there is an increased risk of suicide in local residents who register in local hotel rooms.

  16. Constructing hotel brands: A multimodal analysis of luxury hotel homepages

    Directory of Open Access Journals (Sweden)

    Fei-Wen Cheng

    2016-04-01

    Full Text Available As e-marketing has become the dominant marketing mode in the hospitality industry, this study investigates how two luxury hotels represent and promote themselves through their major e-commerce platforms (i.e. hotel-owned websites. The verbal and visual texts of 51 website homepages owned by these two hotel chains are compiled and analyzed by drawing upon the corpus linguistic approach for verbal analysis and Kress and van Leeuwen’s (2006 visual grammar framework for image analysis. The findings indicate that despite some similarities in their web-mediated communication strategies, each hotel firm has discursive strategies that reveal diverging attitudes in their choices of various semiotic resources to construct their own brand identities. This study contributes to the academic literature on web-mediated tourism discourse by showing how a multimodal analysis can add insights to brand formulation.

  17. 27 CFR 31.82 - Hotels.

    Science.gov (United States)

    2010-04-01

    ... 27 Alcohol, Tobacco Products and Firearms 1 2010-04-01 2010-04-01 false Hotels. 31.82 Section 31... Same Premises § 31.82 Hotels. The proprietor of a hotel who conducts the sale of liquors throughout the hotel premises is only required to register under this part for one place. For example, different areas...

  18. Legionella contamination in hot water of Italian hotels.

    Science.gov (United States)

    Borella, Paola; Montagna, Maria Teresa; Stampi, Serena; Stancanelli, Giovanna; Romano-Spica, Vincenzo; Triassi, Maria; Marchesi, Isabella; Bargellini, Annalisa; Tatò, Daniela; Napoli, Christian; Zanetti, Franca; Leoni, Erica; Moro, Matteo; Scaltriti, Stefania; Ribera D'Alcalà, Gabriella; Santarpia, Rosalba; Boccia, Stefania

    2005-10-01

    A cross-sectional multicenter survey of Italian hotels was conducted to investigate Legionella spp. contamination of hot water. Chemical parameters (hardness, free chlorine concentration, and trace element concentrations), water systems, and building characteristics were evaluated to study risk factors for colonization. The hot water systems of Italian hotels were strongly colonized by Legionella; 75% of the buildings examined and 60% of the water samples were contaminated, mainly at levels of > or =10(3) CFU liter(-1), and Legionella pneumophila was the most frequently isolated species (87%). L. pneumophila serogroup 1 was isolated from 45.8% of the contaminated sites and from 32.5% of the hotels examined. When a multivariate logistic model was used, only hotel age was associated with contamination, but the risk factors differed depending on the contaminating species and serogroup. Soft water with higher chlorine levels and higher temperatures were associated with L. pneumophila serogroup 1 colonization, whereas the opposite was observed for serogroups 2 to 14. In conclusion, Italian hotels, particularly those located in old buildings, represent a major source of risk for Legionnaires' disease due to the high frequency of Legionella contamination, high germ concentration, and major L. pneumophila serogroup 1 colonization. The possible role of chlorine in favoring the survival of Legionella species is discussed.

  19. Hotel

    OpenAIRE

    Koudelová, Kateřina

    2018-01-01

    Záměrem diplomové práce je návrh hotelu ve městě Žďár nad Sázavou. Hotel je navržen pro 36 hostů. Budova je částečně podsklepená a složená ze tří částí. Tyto části mají jedno, dvě a pět nadzemních podlaží. Nosný systém je skeletový rámový s nosnými sloupy a průvlaky. Střecha je plochá. Součástí návrhu je tepelně technické posouzení a požárně bezpečnostní posouzení. The aim of the diploma thesis is design a hotel in Žďár nad Sázavou. The hotel is designed for 36 guests. The building is with...

  20. A framework for successful hotel developments

    Directory of Open Access Journals (Sweden)

    Chris E Cloete

    2013-04-01

    Various critical success factors for hotel development are identified in this article, and incorporated into a hotel property development framework, establishing a practical ‘road map’ for successful hotel developments. The validity of the proposed hotel property development framework has been assessed by intensive direct interviews with hotel development professionals.

  1. Analysis of additional hotel services in the international luxury hotels – a case-study from Budapest

    Directory of Open Access Journals (Sweden)

    Juhász-Dóra Katalin

    2017-07-01

    Full Text Available The investigation of additional services from the aspect of local embeddedness is a novelty in the academic literature related to the tourism and hotel industry. The primary function of hotels is to provide accommodation and other services for the hotel-guests. Secondarily, they may also offer complementary-services and a community space for the city-residents and for non-hotel guests. Due to the globalization, the change in the consumer behaviour and global firms, the question of location and local resources are becoming more and more significant especially in the case of international hotel chains. The international hotel company is a member of a hotel market at a specific location, and it is surrounded by a sociological environment, local people, culture and traditions which have an impact on the competitiveness of the hotel. The author explains the results with the application of the multidimensional scaling model, finding answers for the questions in which ways the local embeddedness can have an effect on the competitiveness of a hotel based on a case-study carried out in a five-star hotel (member of an international chain of Budapest in 2016.

  2. Implementation and Benefits of CRM in Hotel Industry : A comparative study ofClarion Collection hotel and Scandic hotel in Västerås

    OpenAIRE

    Mu, Bin; Xiao, Meng; Gebray, Yonas

    2015-01-01

    This thesis is to identify the main factors that influence CRM implementation in Scandic hotel and Clarion hotel. Moreover, benefits of both hotels that can be reaped from using CRM. The result shows that CRM plays an important role in creating a long term successful to the hotels. But this can be achieved through considering major factors that influencing CRM implementation. CRM benefits also realized in both operational and strategic.

  3. Ice-age megafauna in Arctic Alaska: extinction, invasion, survival

    Science.gov (United States)

    Mann, Daniel H.; Groves, Pamela; Kunz, Michael L.; Reanier, Richard E.; Gaglioti, Benjamin V.

    2013-01-01

    Radical restructuring of the terrestrial, large mammal fauna living in arctic Alaska occurred between 14,000 and 10,000 years ago at the end of the last ice age. Steppe bison, horse, and woolly mammoth became extinct, moose and humans invaded, while muskox and caribou persisted. The ice age megafauna was more diverse in species and possibly contained 6× more individual animals than live in the region today. Megafaunal biomass during the last ice age may have been 30× greater than present. Horse was the dominant species in terms of number of individuals. Lions, short-faced bears, wolves, and possibly grizzly bears comprised the predator/scavenger guild. The youngest mammoth so far discovered lived ca 13,800 years ago, while horses and bison persisted on the North Slope until at least 12,500 years ago during the Younger Dryas cold interval. The first people arrived on the North Slope ca 13,500 years ago. Bone-isotope measurements and foot-loading characteristics suggest megafaunal niches were segregated along a moisture gradient, with the surviving species (muskox and caribou) utilizing the warmer and moister portions of the vegetation mosaic. As the ice age ended, the moisture gradient shifted and eliminated habitats utilized by the dryland, grazing species (bison, horse, mammoth). The proximate cause for this change was regional paludification, the spread of organic soil horizons and peat. End-Pleistocene extinctions in arctic Alaska represent local, not global extinctions since the megafaunal species lost there persisted to later times elsewhere. Hunting seems unlikely as the cause of these extinctions, but it cannot be ruled out as the final blow to megafaunal populations that were already functionally extinct by the time humans arrived in the region.

  4. Ice-age megafauna in Arctic Alaska: extinction, invasion, survival

    Science.gov (United States)

    Mann, Daniel H.; Groves, Pamela; Kunz, Michael L.; Reanier, Richard E.; Gaglioti, Benjamin V.

    2013-06-01

    Radical restructuring of the terrestrial, large mammal fauna living in arctic Alaska occurred between 14,000 and 10,000 years ago at the end of the last ice age. Steppe bison, horse, and woolly mammoth became extinct, moose and humans invaded, while muskox and caribou persisted. The ice age megafauna was more diverse in species and possibly contained 6× more individual animals than live in the region today. Megafaunal biomass during the last ice age may have been 30× greater than present. Horse was the dominant species in terms of number of individuals. Lions, short-faced bears, wolves, and possibly grizzly bears comprised the predator/scavenger guild. The youngest mammoth so far discovered lived ca 13,800 years ago, while horses and bison persisted on the North Slope until at least 12,500 years ago during the Younger Dryas cold interval. The first people arrived on the North Slope ca 13,500 years ago. Bone-isotope measurements and foot-loading characteristics suggest megafaunal niches were segregated along a moisture gradient, with the surviving species (muskox and caribou) utilizing the warmer and moister portions of the vegetation mosaic. As the ice age ended, the moisture gradient shifted and eliminated habitats utilized by the dryland, grazing species (bison, horse, mammoth). The proximate cause for this change was regional paludification, the spread of organic soil horizons and peat. End-Pleistocene extinctions in arctic Alaska represent local, not global extinctions since the megafaunal species lost there persisted to later times elsewhere. Hunting seems unlikely as the cause of these extinctions, but it cannot be ruled out as the final blow to megafaunal populations that were already functionally extinct by the time humans arrived in the region.

  5. PENGGUNAAN SITUS WEB HOTEL DAN “ONLINE TRAVEL AGENCY” SEBAGAI MEDIA PROMOSI DAN PENJUALAN BAGI HOTEL MELATI DI UBUD

    Directory of Open Access Journals (Sweden)

    Pande Putu Indrayana Tirtayasa

    2016-08-01

    Full Text Available The growth of the number of hotel rooms in Ubud has caused increasing business competition among the so called non-star melati hotel.Non-star melati hotel is a category of hotel which is not qualified to be awarded as a star hotel by Indonesian Ministry of Tourism.In response to the competition, the hotels embrace internet as a sales and promotion media by developing hotel websites.Individual tourism trend ignites the emergence of online travel agency websites (OTA which used by tourists to compare and choose hotels thus increasing the importance of internet as a channel for selling and promoting hotel products.The purposes of this research are to identify motivation, perception, advantages and disadvantages of hotel website and OTA by non-star melati hotel operator’s perspective.Theories used are motivation, perception, and SWOT theory. Data was analyzed with descriptive qualitative method.Results show that hotel website and OTA have its own advantages and disadvantages. Motivation in using hotel website and OTA are very high.Perception in using hotel website and OTA are very agree. It is advised that hotels need to focus more on using OTA as source of getting guests, but also using hotel website, together as medium for promotion and sales activities.

  6. DAMPAK PERKEMBANGAN CITY HOTEL TERHADAP USAHA HOTEL MELATI DI KOTA DENPASAR

    OpenAIRE

    Ketut Ngurah Trisni Sakawati

    2015-01-01

    The tourism sector of Bali has developed rapidly in the last tenyears, especially when it is seen from the trend of the numbers ofdomestic and foreign tourist arrivals. This trend is accompaniedwith the increasing number of accommodation facilities. Denpasaris a region which shows the rapid growth of accommodationfacilities, such as the presence of a number of hotels in the city areawhich is often referred to as a city hotel. This study examines thefactors that cause the growth of city hotels...

  7. SKB/TVO ice age scenario

    International Nuclear Information System (INIS)

    Ahlbom, K.; Aeikaes, T.; Ericsson, L.O.

    1991-06-01

    Ice ages have repeatedly occurred throughout geological history, and it is likely that they will also occur in the time-span considered for the disposal of nuclear fuel. Based on the present status of knowledge, this report discusses when future ice ages will occur and the possible changes in the geosphere that might be of importance for repository performance. The report is intended to be used as a basis when developing scenarios for safety analysis of final repository for spent nuclear fuel. Both the ACLIN and Imbrie and Imbrie models suggest stadials (glaciations) at c. 20000, 60000 and 100000 years from now. The ACLIN model also suggests a glaciation period around 5000 years ahead. The next interglacial period will occur at c. 75000 years, according to the Imbrie and Imbrie model, while the ACLIN model suggests that interglacial conditions will not appear until 125000 years form now. Other models strongly support the 60000 year glaciation event. To some extent there is also support for the 20000 and 5000 year events. For the purpose of the SKB/TVO scenario it is suggested that smaller or large glaciations will occur at 5000, 20000 and 60000 years form now. Following the last glaciation, interglacial conditions will prevail at 75000 years. Thus after the first glaciation (5000 years) this is the earliest time when most part of Sweden and Finland will once again be resettled by man. (25 refs.)

  8. Towards Universal Design Hotels in Denmark.

    Science.gov (United States)

    Grangaard, Sidse

    2016-01-01

    Based on the research project 'Accessible Hotel Rooms' that studies the balance between the experience of supply and demand regarding accessibility features in Danish hotel rooms, this paper demonstrates factors having an influence on Universal Design hotels in Denmark. The research project was financed by the Danish Transport and Construction Agency. Different notions in the hotel sector of the current supply and demand for Universal Design hotel rooms are identified, as well as future demand. Despite supplying accessible rooms, some hotels do not advertise their accessibility features on their website. There exists an attitude in the hotel sector that functions as a barrier for Universal Design: if there are enough guests, for example business travellers, then why market the hotel on Universal Design? The paper points out the coherence between the understanding of the users and the view of demand. Another important factor is Corporate Social Responsibility, which can be regarded as a strategy or platform towards Universal Design hotels.

  9. Hotel Sheraton, de París – Francia

    Directory of Open Access Journals (Sweden)

    Dufau, Pierre

    1975-12-01

    Full Text Available This hotel constitutes a part of the impressive complex that further contains: one office building, one apartment building, teaching premises, library, discotec, a shopping centre, auditorium, ice skating rink, and one of the biggest parking places in Europe. The 120 m high hotel consists of a 30 storeyed tower, one lower structure with 2 and 3 floors and 7 basement floors. The 25 upper storeys of the tower are occupied by the hotel rooms, the single ones as well as the apartment units. There are 9 lifts at the disposal of the hotel guests and 4 for the staff; further there are 5 emergency stairs in the centre of the building. For the comfort of the guests the lower building and the first five floors of the tower are provided with: shopping centre, bar, cafeteria, grill room, a luxurious restaurant, a great number of lecturing halls with capacities ranging between 30 and 1,500 seats. The first 6 basement levels are occupied by a parking place with room for 2.300 cars; the seventh holds all the equipment and installation for power supply and heating and cooling systems.Este hotel forma parte de un enorme complejo en el que, además, se encuentran: un edificio de oficinas, otro de apartamentos, un grupo escolar, una librería-discoteca, un centro comercial, una sala de conferencias, una pista de patinaje, y uno de los mayores aparcamientos de Europa. El hotel, de 120 m de alto, está constituido por una torre de 30 plantas, un cuerpo bajo de 2 y 3 alturas y 7 niveles de sótano. Las habitaciones de los clientes, desde las individuales hasta las agrupadas formando pequeños apartamentos, están distribuidas en las 25 plantas superiores de la torre. El acceso a ellas se efectúa mediante 9 ascensores para los clientes, y 4 para el personal de servicio, aparte de las 5 escaleras de socorro emplazadas en el centro y en las zonas extremas de cada planta. El hotel dispone, para uso de los clientes, en el cuerpo bajo y en las 5 primeras

  10. Green Hotel Management and Green Star Practice: A Case Study of Best Western President Istanbul Hotel

    OpenAIRE

    ATAY, Lütfi; DİLEK, S. Emre; YILDIRIM, H. Mehmet

    2014-01-01

    Defined as environmentally-sensitive marketing, green marketing is applied as a green hotel by accommodation establishments, and as a result of this application, hotels are entitled to be awarded a green star certificate. While those international hotel establishments which have become a brand are carrying out important activities with respect to the green hotel practice, it might be stated that hotels in Turkey are at the beginning level concerning sensitivity to the environment. In the stud...

  11. Life and extinction of megafauna in the ice-age Arctic.

    Science.gov (United States)

    Mann, Daniel H; Groves, Pamela; Reanier, Richard E; Gaglioti, Benjamin V; Kunz, Michael L; Shapiro, Beth

    2015-11-17

    Understanding the population dynamics of megafauna that inhabited the mammoth steppe provides insights into the causes of extinctions during both the terminal Pleistocene and today. Our study area is Alaska's North Slope, a place where humans were rare when these extinctions occurred. After developing a statistical approach to remove the age artifacts caused by radiocarbon calibration from a large series of dated megafaunal bones, we compare the temporal patterns of bone abundance with climate records. Megafaunal abundance tracked ice age climate, peaking during transitions from cold to warm periods. These results suggest that a defining characteristic of the mammoth steppe was its temporal instability and imply that regional extinctions followed by population reestablishment from distant refugia were characteristic features of ice-age biogeography at high latitudes. It follows that long-distance dispersal was crucial for the long-term persistence of megafaunal species living in the Arctic. Such dispersal was only possible when their rapidly shifting range lands were geographically interconnected. The end of the last ice age was fatally unique because the geographic ranges of arctic megafauna became permanently fragmented after stable, interglacial climate engendered the spread of peatlands at the same time that rising sea level severed former dispersal routes.

  12. The impact of later trading hours for hotels (public houses) on breath alcohol levels of apprehended impaired drivers.

    Science.gov (United States)

    Chikritzhs, Tanya; Stockwell, Tim

    2007-10-01

    To examine the impact of extended trading permits (ETPs) for licensed hotels in Perth, Western Australia on impaired driver breath alcohol levels (BALs) between July 1993 and June 1997. Forty-three hotels obtained ETPs allowing later closing hours and 130 maintained standard closing time (controls). Impaired driver BALs were linked to 'last place of drinking' hotels. Before and after period BALs of drivers who last drank at ETP or non-ETP hotels were compared by time of day of apprehension and sex, controlling for age. Impaired female drivers apprehended between 10.01 p.m. and 12 midnight (before closing time) had significantly lower BALs after drinking at ETP hotels. Male drivers aged 18-25 years and apprehended between 12.01 and 2.00 a.m. after drinking at ETP hotels had significantly higher BALs than drivers who drank at non-ETP hotels. At peak times for alcohol-related offences, late trading is associated with higher BALs among those drinkers most at risk of alcohol-related harm.

  13. HOTEL INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2011-01-01

    Argyle Whahol Resort Argyle Hotel Management Group (Australia) has signed an agreement with Wuxing Chuangzhan Investment Holding Company to build a five-star holiday hotel.The new project, Argyle Whahol Resort, is located in Chongzuo of southwest China’s Guangxi Zhuang Autonomous Region. The project covers an area of 26,000 square meters with a total investment of 3 billion yuan ($473.4 million).

  14. Environmentally-friendly practices in hotels

    Directory of Open Access Journals (Sweden)

    Miriam Mbasera

    2016-06-01

    Research purpose: To determine the environmentally-friendly practices in hotels in Zimbabwe and South Africa and establish the contribution that hotels are making towards mitigation of the negative environmental effects. Motivation for the study: Currently, the world is facing environmental issues, which include global climate change, ozone depletion, pollution, high consumption of resources and increasing amounts of solid waste. Hotels, as part of the tourism industry, exert a significant impact on the environment. While the extent and range of the impact that hotels exert on the environment suggest an urgent need to address this problem, the question that arises is whether hoteliers appreciate the need for environmentally-friendly initiatives in their establishments. Research design, approach and method: A qualitative research was carried out in eight hotels that employ the strategy of the case study in the aforementioned countries. Main findings: Currently, no policies for green management exist, although some hotels do engage in some environmentally-friendly practices. Some hotel managers do not implement green management initiatives to mitigate the environmental problems emanating from their hotel operations. Practical and/or managerial implications: This indicates that a gap exists between managers’ awareness of appropriate environmentally-friendly practices for hotels, implying a need for training and increased awareness of green management. Contribution and/or value-add: The results could guide managers in the implementation of environmentally-friendly practices in an effort to mitigate environmental problems facing the present generation.

  15. Energy efficiency opportunities in Hotels

    Directory of Open Access Journals (Sweden)

    Dina Said

    2017-03-01

    Full Text Available According to the statistics in Egypt (2013, the number of hotels is 1193, about 407 of them have contracted power greater than 500 kW.Air conditioning, lighting, water heating and refrigeration represent the main activities demanding electrical energy in hotel business.The energy consumption per night spend changes a lot, depending on various factors; facilities provided, category of hotel, occupancy , geographical situation, weather conditions, nationality of clients, design and control of the installations.Energy benchmarking is an internal management tool designed to provide ongoing, reliable and verifiable tracking on the hotels performance. The most useful performance indicator (or Energy Efficiency Benchmarking of hotels are: Lighting Power Density (LPD in W (for lighting/m2, and energy intensity (kWh/m2/ y.There are multiple benefits for improving energy in hotel business; reduces the hotel's operating cost, reduces climate change risks and promotes green tourism.Energy efficiency opportunities are low-cost measures and cost- effective investments.   There are many energy saving opportunities for lighting in hotel's guest rooms as well as the more obvious savings in lobbies and exterior lighting areas. Behavior campaigns can yield substantial energy savings, both through the guests and housekeeper behavior. Encouraging housekeepers to use natural light during room cleaning is a simple first step to implement energy saving program.This paper presents the energy efficiency guidelines and energy benchmarking for hotels. Also a case study showing how the energy efficiency program implemented is presented. 

  16. Hotel Artia

    OpenAIRE

    Bína, Vojtěch

    2016-01-01

    Diplomová práce „Hotel Artia” je zpracována formou projektové dokumentace pro provádění stavby. Objekt hotelu je umístěn na parcele č. 443/1 v Červené Řečici. Budovu tvoří čtyřpodlažní hotelová část a jednopodlažní restaurační část. Konstrukční systém tvoří ŽB skelet. Objekt má jednoplášťovou plochou střechu a zateplení kontaktním zateplovacím systémem. The final thesis „Hotel Artia” is processed in the form design documentation for building construction. The building of hotel is located o...

  17. Challenges of Hotel Branding. An Overview of the Romanian Seaside Hotel Industry

    Directory of Open Access Journals (Sweden)

    Andreea-Daniela Moraru

    2016-01-01

    The paper is aimed at presenting several facets of branding in the hotel industry, and at brieflyasserting the current state and challenges faced by the Romanian Seaside hotel industry related tobranding.

  18. Analýza boutique hotelů

    OpenAIRE

    Dvořáková, Lucie

    2014-01-01

    The Diploma thesis "Boutique Hotels Analysis" is focused on tourism and hotel industry in the Czech Republic. The theoretical part encompasses essential terms and pieces of knowledge in both sectors; the practical part is based on boutique hotel Buddha-Bar Hotel Prague. Provided services, position among competitive subjects in hotel industry market and satisfaction of staff are analyzed. Based on results, strategy for further development and suggestions for increasing competitiveness are reco...

  19. Leadership Lessons Learned From Being A Guest When The Hotel Was Overbooked

    OpenAIRE

    Kennedy, Doug

    2017-01-01

    Earlier this month I observed a difficult situation playing out at hotel where I was a guest, and it provided an invaluable reminder of just how important effective leadership is when things go wrong in the hotel business. The story is that I was traveling back from a trip to the Middle East where I had taken my college age daughter to practice the Arabic she is learning at University. To split up 16 hours of flying time, I planned for us to stay overnight in Rome, Italy at a hotel I had ...

  20. Destination Characteristics that Drive Hotel Performance

    DEFF Research Database (Denmark)

    Assaf, A. George; Josiassen, Alexander; Woo, Linda

    2017-01-01

    , government support, disposable income, and number of international arrivals within a tourism destination. Results indicate that the most important barriers to hotel performance are the competition among accommodation providers, tax rate and fuel price. We argue for the need for hotel providers to develop......The increased market saturation and competition in both domestic and international tourism destinations have renewed interest among hotel operators in identifying the key drivers of hotel performance. This paper presents a comprehensive analysis of the determinants of hotel performance...... strategies that take cognisance of the key drivers and barriers to enhancing hotel performance in an ever-changing global tourism sector....

  1. Exploring Two Main Perspectives towards Customer Satisfaction in hotel industry: Managers and Customers

    OpenAIRE

    Pardis Mohajerani; Alireza Miremadi

    2013-01-01

    One of the most substantial factors for Tourism Industry is Hotel Industry while it could provide the necessary substructures for Tourism. Growth in Hotel industry will lead to the growth in Tourism industry. Considering a major growth in Hotel industry in recent years in Iran, in this research, numerous objectives had been pursued. The first purpose of this study is to explore four different factors of salary, age, gender, and marital status between customers. The second goal is to study cus...

  2. Renovation of the hotel complex

    OpenAIRE

    DRHA, Aleš

    2012-01-01

    The theme of this work is reconstruction the hotel complex. The theoretical part informs readers about tourism, marketing and how to build a business plan. Analytical part shows the issue of tourism in the region and technical condition of the hotel. In the synthetic part is suggested business plan to hotel reconstruction, marketing mix for tourism and financial plan, that shows operating costs and revenues. The investment could be paid off by the 13th year since the start of the hotel service.

  3. Innovative technologies in business hotels

    Directory of Open Access Journals (Sweden)

    Анастасия Игоревна Сидоренко

    2015-10-01

    Full Text Available The article analyzes the state and prospects of development of the hotel industry sector in Ukraine, aimed at a business audience that is constantly increasing; the need for the development and implementation of innovative technologies in a business hotel, because in the long term they will provide improving the service levels, the occupancy rate of the hotel rooms and competitiveness. An expediency of introducing innovative wireless LED lighting system in the rooms of business hotels is proved

  4. Istanbul’s Modernization-Period Hotels (1840-1914

    Directory of Open Access Journals (Sweden)

    Elif Çelebi YAKARTEPE

    2011-05-01

    Full Text Available The modernization period in the 19th century caused important changes in systems of both travel and accommodation systems. These changes inevitably affected the architecture of hotels and other buildings offering accommodation. The first modern hotels were opened in Galata and Pera by the date of 1840. (It means first hotel opened in 1840 and then the other hotels began to open Later hotels began to serve tje in Eminönü, Kadıköy, Boğaziçi, Adalar, Şişli, Feriköy and Yeşilköy regions. The opening and development of hotels has continued until the beginning of the First World War in 1914. There were hotels with suit rooms and some communal space and there were also hotels which were as luxurious and wellequipped as European hotels. First hotels were traditionally built of wood or stone, and had only two or three floors. At the end of the century, hotels were modern structures built using modern materials such as brick and steel, larger and higher than their predecessors. Beside that these hotels did not have typical facades, they were constructed with traditional, neoclassical or mixed facades. The grand luxury hotels were designed by famous European architects and craftsmen and often magnificently decorated. These grand hotels are also important because of the technical equipment and technology at the date they were built. Because of being very important point for many in the domain of science, modernization period hotels of Istanbul’s are studied by many aspects as urbanisme, architecture, preservation, tourism and sustainability. In addition, the hotels are evaluated in terms of commerce and managerment conception, socio-economic status and political importance. And then it is defined deformations and their causes of these hotels. Finally suggestions are made that would remove these deformations. It is believed the data included in this work will be helpfull for planning, arranging and conservation works in Istanbul.

  5. GREEN HOTEL SEBAGAI DAYA SAING SUATU DESTINASI

    OpenAIRE

    Sinangjoyo, Nikasius Jonet

    2015-01-01

    The goal of the research is describing the green hotel application program of the hotel industries in Yogyakarta, creation of competitiveness in tourism destination. Subject of the research is whole member of Indonesia Hotel & Restaurant Association, (PHRI) Yogyakarta, which classified as four and five star hotel, and have an environment document or green hotel certificate. This study is a descriptive qualitative research. The research shows that the green hotels standard application in Yogya...

  6. Assimilating the ICE-6G_C Reconstruction of the Latest Quaternary Ice Age Cycle Into Numerical Simulations of the Laurentide and Fennoscandian Ice Sheets

    Science.gov (United States)

    Stuhne, G. R.; Peltier, W. R.

    2017-12-01

    We analyze the effects of nudging 100 kyr numerical simulations of the Laurentide and Fennoscandian ice sheets toward the glacial isostatic adjustment-based (GIA-based) ICE-6G_C reconstruction of the most recent ice age cycle. Starting with the ice physics approximations of the PISM ice sheet model and the SeaRISE simulation protocols, we incorporate nudging at characteristic time scales, τf, through anomalous mass balance terms in the ice mass conservation equation. As should be expected, these mass balances exhibit physically unrealistic details arising from pure GIA-based reconstruction geometry when nudging is very strong (τf=20 years for North America), while weakly nudged (τf=1,000 years) solutions deviate from ICE-6G_C sufficiently to degrade its observational fit quality. For reasonable intermediate time scales (τf=100 years and 200 years), we perturbatively analyze nudged ice dynamics as a superposition of "leading-order smoothing" that diffuses ICE-6G_C in a physically and observationally consistent manner and "higher-order" deviations arising, for instance, from biases in the time dependence of surface climate boundary conditions. Based upon the relative deviations between respective nudged simulations in which these biases follow surface temperature from ice cores and eustatic sea level from marine sediment cores, we compute "ice core climate adjustments" that suggest how local paleoclimate observations may be applied to the systematic refinement of ICE-6G_C. Our results are consistent with a growing body of evidence suggesting that the geographical origins of Meltwater Pulse 1B (MWP1b) may lie primarily in North America as opposed to Antarctica (as reconstructed in ICE-6G_C).

  7. BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2014-04-01

    Full Text Available By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because it creates a system of governance based on ethical principles that enables the hotel to properly respond to the demands of all interest groups. Successful will be precisely those hotels that do not separate ethics from profitability, but those that successfully coordinate them in its business. Business ethics has a strong impact on hotel business, and a major role in its implementation has a hotel management. Every responsible hotel management should, in accordance with the business philosophy of hotel, devise various ethical practices and ethical codes of conduct prescribed by the employees who will be an important standard of a business object.

  8. Promotion of responsible drinking in hotels.

    Science.gov (United States)

    McLean, S; Wood, L J; Montgomery, I M; Davidson, J; Jones, M E

    1994-01-01

    This study reports on an intervention programme to promote responsible drinking in hotels. The licensees of eight hotels agreed to participate in a trial of measures designed to assist patrons to avoid drink-driving, and seven other hotels were used as controls. The interventions acceptable to licensees comprised commercial-quality promotional material with the theme "0.05 Know Your Limits", and a breath analysis machine and poster on its use. Patrons leaving the hotels on Thursday, Friday and Saturday nights were interviewed and breath-tested. Although the intervention material had been seen by one-third of patrons in the intervention hotels, there was no significant difference between them and control hotel patrons in either median BAC or the proportion who were going to drive with BAC over the legal limit. There was poor compliance by hotels with the intervention procedures, indicating that a major impediment to the implementation and evaluation of programmes to promote responsible drinking is a lack of motivation by many licensees, despite support by some licensees and the Australian Hotels Association.

  9. PENGOLAHAN MACAROON DI BAGIAN PASTRY AND BAKERY ASTON TROPICANA HOTEL BANDUNG

    Directory of Open Access Journals (Sweden)

    Rian Andriani

    2016-12-01

    ABSTRACT World tourism can not be separated from the world of hospitality, because the hotel is an industry that plays an important role in the economic development of tourism, in the world of hospitality one of the departments that have an important role is the F & B Product, one Pastry And Bakery Section which serves a variety of desserts that are sweet , such as ice cream, pudding, cake, and the most attention is the Macaroon. Besides delicious macaroon, also has a soft texture, shape attractive, appetizing flavors, and resented by many people, but this macaroon using luxury materials or Exclusive therefore the writer take the title. In this study, conducted descriptive qualitative research method. And for the collection of data obtained through interviews, observation, literature study, and documentation. These results indicate that the processing macaroon section Pastry And Bakery Aston Tropicana Hotel Bandung is quite complicated because it is different from the processing of cake or cookies, such as using a basic material that is quite difficult to find because not all grocery store cake provide almond powder, in a way whisk meringue should steady pace, after resting in cetakpun must in order macaroon surface dried before being burned and the tools used must be used in order macaroon silpat not sticky when peeled.   Keywords: Hotel, Pastry, Bakery, Macaroon.

  10. Re-Design Interior Boutique Hotel Di Malang

    OpenAIRE

    Mariana Wibowo, Inez Natalia Suteja

    2016-01-01

    Malang is one of the places nostalgia tourists by Dutchman. Design boutique hotel take building's dutch colonial. Boutique hotel having the characteristics of unique, historic, and fancy. Uniqueness boutique hotel ditonjolkan in the atmosphere hotel that looks homey with support 3star class hotel facilities. The concept of the basis of design with apply a style of design colonial into the interior of boutique hotel good with the material the wall, the floor, ceiling, column and the elements d...

  11. MARKET ANALYSIS OF HOTEL SERVICES IN UKRAINE

    Directory of Open Access Journals (Sweden)

    Iryna Antonova

    2015-11-01

    Full Text Available The subject of this research is the market of hotel services in Ukraine in recent years, since the market for the hotel services in Ukraine emerged in the first half of the 2000s. Initially, the focus of both local and foreign investors was on the development of the hotel market in Kyiv. Gradually, with the development of hotel business in Ukraine, investors’ interest began to shift in the direction of populated cities, primarily large business centers of the country (with a population of about 1 million people such as Kharkiv, Donetsk, Dnipropetrovsk, Lviv and in the direction of resort areas – Crimea, Carpathians, Odessa. According to the World Tourism Organization during the past 24 years the income from international tourism has increased by 9%. The number of international tourists every year is growing at a rate of 4%. Active development of hotel real estate segment was highly influenced by the European football championship held in 2011 due to the requirements of the cities-organizers which hosted matches (Kyiv, Kharkiv, Donetsk, Lviv to have certain number of hotel rooms of different categories. Purpose. The study is an analysis of the problems in the market of hotel services and prospects for their solution. Hospitality industry in Ukraine is one of the fastest growing sectors of the economy. It is pleasant to note that new hotels, rest houses and resorts are being opened while the existing hotels are being reconstructed to meet higher levels of services. Unsaturated market of hotel services of different levels creates a great opportunity for international hotel operators to enter Ukrainian market with confidence and expand its influence in the industry by the means of its internal policies. Therefore, this study is very relevant in the modern realms. The methodological base of research were works of domestic and foreign authors dedicated to the problems of the hotel industry development. Existing problems in the hospitality industry

  12. Morphological, Physiological and Skating Performance Profiles of Male Age-Group Elite Ice Hockey Players

    Directory of Open Access Journals (Sweden)

    Allisse Maxime

    2017-08-01

    Full Text Available The purpose of this study was to describe the evolution of morphological, physiological and skating performance profiles of elite age-group ice hockey players based on repeated measures spread over one season. In addition, the results of fitness tests and training programs performed in off-ice conditions and their relationship with skating performance were analyzed. Eighteen high level age-group ice hockey players (13.1 ± 0.6 years were assessed off and on-ice at the beginning and at the end of the hockey season. A third evaluation was also conducted at the beginning of the following hockey season. The players were taller, heavier, and showed bone breadths and muscle girths above the reference population of the same age. Muscular variables improved significantly during and between the two hockey seasons (p < 0.05. However, maximal aerobic power improved only during the off-season. All skating performance tests exhibited significant enhancements during the hockey season, but not during the off-season where some degradation was observed. Finally, weak observed variances (generally <20% of the explained variance between physiological variables measured off-ice and on-ice skating performance tests indicated important gaps, both in the choice of the off-ice assessment tools as well as in training methods conventionally used. The reflection on the best way to assess and train hockey players certainly deserves to be continued.

  13. Agency-Hired Hotel Housekeepers

    Science.gov (United States)

    Sanon, Marie-Anne V.

    2014-01-01

    Hotel housekeepers experience unique workplace hazards and characteristics that increase their risks for poor health outcomes. Today’s agency-hiring practices may further marginalize hotel housekeepers and negatively impact their health. Yet the impact of such hiring practices on the health of this vulnerable worker group remains unexplored. This article presents the debate regarding agency-hiring practices and how these practices may influence the health and well-being of hotel housekeepers. Implications for occupational health nurses are also discussed. PMID:24512722

  14. Legionellosis Outbreak Associated With a Hotel Fountain

    Science.gov (United States)

    Smith, Shamika S.; Ritger, Kathy; Samala, Usha; Black, Stephanie R.; Okodua, Margaret; Miller, Loretta; Kozak-Muiznieks, Natalia A.; Hicks, Lauri A.; Steinheimer, Craig; Ewaidah, Saadeh; Presser, Lance; Siston, Alicia M.

    2015-01-01

    Background. In August 2012, the Chicago Department of Public Health (CDPH) was notified of acute respiratory illness, including 1 fatality, among a group of meeting attendees who stayed at a Chicago hotel during July 30–August 3, 2012. Suspecting Legionnaires' disease (LD), CDPH advised the hotel to close their swimming pool, spa, and decorative lobby fountain and began an investigation. Methods. Case finding included notification of individuals potentially exposed during July 16–August 15, 2012. Individuals were interviewed using a standardized questionnaire. An environmental assessment was performed. Results. One hundred fourteen cases were identified: 11 confirmed LD, 29 suspect LD, and 74 Pontiac fever cases. Illness onsets occurred July 21–August 22, 2012. Median age was 48 years (range, 22–82 years), 64% were male, 59% sought medical care (15 hospitalizations), and 3 died. Relative risks for hotel exposures revealed that persons who spent time near the decorative fountain or bar, both located in the lobby were respectively 2.13 (95%, 1.64–2.77) and 1.25 (95% CI, 1.09–1.44) times more likely to become ill than those who did not. Legionella pneumophila serogroup 1 was isolated from samples collected from the fountain, spa, and women's locker room fixtures. Legionella pneumophila serogroup 1 environmental isolates and a clinical isolate had matching sequence-based types. Hotel maintenance records lacked a record of regular cleaning and disinfection of the fountain. Conclusions. Environmental testing identified Legionella in the hotel's potable water system. Epidemiologic and laboratory data indicated the decorative fountain as the source. Poor fountain maintenance likely created favorable conditions for Legionella overgrowth. PMID:26716104

  15. Legionellosis Outbreak Associated With a Hotel Fountain.

    Science.gov (United States)

    Smith, Shamika S; Ritger, Kathy; Samala, Usha; Black, Stephanie R; Okodua, Margaret; Miller, Loretta; Kozak-Muiznieks, Natalia A; Hicks, Lauri A; Steinheimer, Craig; Ewaidah, Saadeh; Presser, Lance; Siston, Alicia M

    2015-12-01

    Background.  In August 2012, the Chicago Department of Public Health (CDPH) was notified of acute respiratory illness, including 1 fatality, among a group of meeting attendees who stayed at a Chicago hotel during July 30-August 3, 2012. Suspecting Legionnaires' disease (LD), CDPH advised the hotel to close their swimming pool, spa, and decorative lobby fountain and began an investigation. Methods.  Case finding included notification of individuals potentially exposed during July 16-August 15, 2012. Individuals were interviewed using a standardized questionnaire. An environmental assessment was performed. Results.  One hundred fourteen cases were identified: 11 confirmed LD, 29 suspect LD, and 74 Pontiac fever cases. Illness onsets occurred July 21-August 22, 2012. Median age was 48 years (range, 22-82 years), 64% were male, 59% sought medical care (15 hospitalizations), and 3 died. Relative risks for hotel exposures revealed that persons who spent time near the decorative fountain or bar, both located in the lobby were respectively 2.13 (95%, 1.64-2.77) and 1.25 (95% CI, 1.09-1.44) times more likely to become ill than those who did not. Legionella pneumophila serogroup 1 was isolated from samples collected from the fountain, spa, and women's locker room fixtures. Legionella pneumophila serogroup 1 environmental isolates and a clinical isolate had matching sequence-based types. Hotel maintenance records lacked a record of regular cleaning and disinfection of the fountain. Conclusions.  Environmental testing identified Legionella in the hotel's potable water system. Epidemiologic and laboratory data indicated the decorative fountain as the source. Poor fountain maintenance likely created favorable conditions for Legionella overgrowth.

  16. Internationalization and Hotel Performance

    DEFF Research Database (Denmark)

    Assaf, Albert G.; Josiassen, Alexander; Oh, Haemon

    2016-01-01

    Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape of the inte......Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape...... of the internationalization–performance relationship as well as the impact of four moderating variables. In line with the research aim and the underlying dynamism of organizational learning theory, these hypotheses are tested using a dynamic Bayesian model. The results indicate that internationalization has a U-shaped impact...

  17. PENGATURAN CITY HOTEL BERKARAKTER CHAIN HOTEL SEBAGAI SALAH SATU BENTUK USAHA JASA PARIWISATA DI INDONESIA (STUDI KASUS DI BALI

    Directory of Open Access Journals (Sweden)

    Made Suksma Prijandhini Devi Salain

    2015-12-01

    Full Text Available Bali is one of the favorite tourism destinations in the world give benefits as well as loss for Indonesia and Bali particularly. As a tourism place, a lot of Hotels are established in Bali, especially the chain hotels, such as Aston, Ibis, Harris, Fave or Horrison Hotel. Existence of the chain hotels is causing unfair competition with the local hotels. They have different standards in competitive prices. Especially in Bali, there is no regulation that regulates the chain hotels. According to those conditions, it really need to conduct a normative research of the chain hotels regulations within international, national and  local Balinese instruments.

  18. MARKETING IN HOTEL CORPORATION AND SPORT MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Miodrag Koprivica

    2009-11-01

    Full Text Available Sportsmen are customers of hotel services, therofore sports managers must have about their organization and work. In the hotel business there are at least three involved parties, and each one of them has one or more main goals. Main goal of the hotel owners is to make profit, hotel employees is to earn their salaries and the hotel guests main goal is to get the satisfac- tion through the services that hotel offers. Main assignment of the hotel management is to create business strategy which would lead to satisfaction of all three involved parties. Favoring one of the involved party’s needs that leads to other parties disadvanta- ge is not a formula of successful management. Mission and vision of the hotel business are determined by the hotel owners them- selves. The goal of the hotel management is to “translate” the general business philo- sophy into goals, plans and measures in order to achieve the before mentioned philo- sophy. Determining of the (really achievable vision, “dream of success” if you will, is the foundation of the total and successful business politics in the hotelier business. The goal of this work is to answer the questions of the usefulness of the hotels marketing mix, diverse commercial tools and the resource size which hotels use for mar- keting. All in the function of general alignment of the universal business politics and concrete plans and functions.

  19. The Infinite Hotel

    Science.gov (United States)

    Wanko, Jeffrey J.

    2009-01-01

    This article provides a historical context for the debate between Georg Cantor and Leopold Kronecker regarding the cardinality of different infinities and incorporates the short story "Welcome to the Hotel Infinity," which uses the analogy of a hotel with an infinite number of rooms to help explain this concept. Wanko makes use of this history and…

  20. The position of hotel chains in hospitality industry on example of Hilton Hotels

    OpenAIRE

    Sadykova, Margarita

    2012-01-01

    Within a few decades globalization continues to be widespread in all sectors. This phenomenon affects tourism as well, we can follow such new trends such as acquisitions or creation of big hotel groups.Thus, we can see how this issue is important nowadays.This bachelor thesis project is focused on analyzing the current position of hotel chains on market. In the theoretical part are explained major terms related to the operation of hotel chains, system of their functioning and comparisons with...

  1. Largest solar installation on a hotel in Switzerland; Groesste Hotel-Solaranlage der Schweiz

    Energy Technology Data Exchange (ETDEWEB)

    Stadelmann, M.

    2008-07-01

    This article describes the solar thermal installation on the Hotel Europa in St. Moritz-Champfer, Switzerland. The installation provides heat energy for domestic hot water preparation and for the heating of the hotel's indoor swimming pool. A thirty-percent reduction of heating oil consumption has been obtained. The system, which is based on the 'low-flow' principle, provides the highest possible temperature difference while using low pumping energy. The hotel's hot-water circulation system, which ensures fast availability of hot water at the taps, is also discussed. This largest hotel solar installation is designed to meet heating and hot-water requirements during the summer season. The high requirements placed on the materials used are discussed. Schematics are provided and first operational experience is briefly discussed.

  2. MANAJEMEN RISIKO PADA PEMBANGUNAN PENGEMBANGAN HOTEL YANG SEDANG BEROPERASI ( STUDI KASUS PADA PEMBANGUNAN EXTENSION VILLA HOTEL ALILA UBUD )

    OpenAIRE

    I Ketut Yasa Dharmika; GAP. Candra Dharmayanti; IBN. Purbawijaya

    2015-01-01

    Construction of the hotel development is carried out without cessation of the hotel operations have a bigger challenge because of many things such as: accesses to the hotel, material loading area, noise, safety of guests and hotel staff, working time, demonstrations, etc should be well managed in order to minimize the impacts to hotel operation. Risk is the chance of occurrence of adverse events, which is caused by the uncertainty. The research aims to identify, analyze and how the risks can ...

  3. Application of Text Mining to Extract Hotel Attributes and Construct Perceptual Map of Five Star Hotels from Online Review: Study of Jakarta and Singapore Five-Star Hotels

    Directory of Open Access Journals (Sweden)

    Arga Hananto

    2015-12-01

    Full Text Available The use of post-purchase online consumer review in hotel attributes study was still scarce in the literature. Arguably, post purchase online review data would gain more accurate attributes thatconsumers actually consider in their purchase decision. This study aims to extract attributes from two samples of five-star hotel reviews (Jakarta and Singapore with text mining methodology. In addition,this study also aims to describe positioning of five-star hotels in Jakarta and Singapore based on the extracted attributes using Correspondence Analysis. This study finds that reviewers of five star hotels in both cities mentioned similar attributes such as service, staff, club, location, pool and food. Attributes derived from text mining seem to be viable input to build fairly accurate positioning map of hotels. This study has demonstrated the viability of online review as a source of data for hotel attribute and positioning studies.

  4. Morphological, Physiological and Skating Performance Profiles of Male Age-Group Elite Ice Hockey Players.

    Science.gov (United States)

    Allisse, Maxime; Sercia, Pierre; Comtois, Alain-Steve; Leone, Mario

    2017-09-01

    The purpose of this study was to describe the evolution of morphological, physiological and skating performance profiles of elite age-group ice hockey players based on repeated measures spread over one season. In addition, the results of fitness tests and training programs performed in off-ice conditions and their relationship with skating performance were analyzed. Eighteen high level age-group ice hockey players (13.1 ± 0.6 years) were assessed off and on-ice at the beginning and at the end of the hockey season. A third evaluation was also conducted at the beginning of the following hockey season. The players were taller, heavier, and showed bone breadths and muscle girths above the reference population of the same age. Muscular variables improved significantly during and between the two hockey seasons (p skating performance tests exhibited significant enhancements during the hockey season, but not during the off-season where some degradation was observed. Finally, weak observed variances (generally skating performance tests indicated important gaps, both in the choice of the off-ice assessment tools as well as in training methods conventionally used. The reflection on the best way to assess and train hockey players certainly deserves to be continued.

  5. Hotel Nikko Tianjin General Manager Interview

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    Before the grand opening of Hotel Nikko Tianjin on April 11,Beijing Review conducted an interview with Mr.Hiroshi O’ishi,General Manager of the new hotel,in order to share the operational and management expertise of Nikko Hotels International with our readers.

  6. Laboratory studies of immersion and deposition mode ice nucleation of ozone aged mineral dust particles

    Directory of Open Access Journals (Sweden)

    Z. A. Kanji

    2013-09-01

    Full Text Available Ice nucleation in the atmosphere is central to the understanding the microphysical properties of mixed-phase and cirrus clouds. Ambient conditions such as temperature (T and relative humidity (RH, as well as aerosol properties such as chemical composition and mixing state play an important role in predicting ice formation in the troposphere. Previous field studies have reported the absence of sulfate and organic compounds on mineral dust ice crystal residuals sampled at mountain top stations or aircraft based measurements despite the long-range transport mineral dust is subjected to. We present laboratory studies of ice nucleation for immersion and deposition mode on ozone aged mineral dust particles for 233 T ns are reported and observed to increase as a function of decreasing temperature. We present first results that demonstrate enhancement of the ice nucleation ability of aged mineral dust particles in both the deposition and immersion mode due to ageing. We also present the first results to show a suppression of heterogeneous ice nucleation activity without the condensation of a coating of (inorganic material. In immersion mode, low ozone exposed Ka particles showed enhanced ice activity requiring a median freezing temperature of 1.5 K warmer than that of untreated Ka, whereas high ozone exposed ATD particles showed suppressed ice nucleation requiring a median freezing temperature of 3 K colder than that of untreated ATD. In deposition mode, low exposure Ka had ice active fractions of an order of magnitude higher than untreated Ka, whereas high ozone exposed ATD had ice active fractions up to a factor of 4 lower than untreated ATD. From our results, we derive and present parameterizations in terms of ns(T that can be used in models to predict ice nuclei concentrations based on available aerosol surface area.

  7. Penerapan Interior Branding pada Hotel Yello

    OpenAIRE

    Gunawan, Astri Indrawati

    2017-01-01

    The development of entertainment and tourism in Surabaya has lead to increasing of tourist arrival. This condition makes hotel businesses flourishing. The 3 star hotel is currently the best-selling hotel due to adequate facilities at current economic level. To cope with the competition, many 3 star hotels applied branding in the interior. Interior branding is formed not only from the visual beauty, but rather to the room's atmosphere that contains stories and unique messages to influence the ...

  8. From Smart Rooms to Smart Hotels

    OpenAIRE

    Petrevska, Biljana; Cingoski, Vlatko; Gelev, Saso

    2016-01-01

    This paper gives an overview of a potential path that new hotels have to satisfy to improve their status from a hotel with smart rooms towards a full-scale smart hotel facility. It presents a possible transitional way including innovative applications based on modern information technology for ambient settings in the domain of hotel industry that aims to improve the quality of offered services towards clients, starting from the present level of smart rooms. The main objective i...

  9. Enterprise Architecture Data Pada Hotel ABC

    OpenAIRE

    Soesatyo, Stephanie; Wibowo, Adi; Handojo, Andreas

    2015-01-01

    Hotel ABC is a company engaged in hospitality management, i.e. room rental, rental of meeting rooms and coffee shop. Hotel ABC has a branch that has the same specifications of the hotel. In business process, Hotel ABC has information systems to support existing business processes. However, existing information systems have not been integrated as a whole. Based on the condition stated above, analysis and design of enterprise architecture information system is created for the company. The proce...

  10. Marketing strategy of The Emblem Hotel

    OpenAIRE

    Dolníková, Žofia

    2014-01-01

    Bachelor thesis analyzes the marketing strategy of The Emblem Hotel. The work combines two main parts - theoretical and practical, based on the chosen hotel. The first part defines the main terms and concepts associated with marketing and services in the hotel environment. Another section is devoted to presentation and analysis of individual marketing mix with its application to the hotel. The last section contains of an analysis of competition and SWOT analysis, on the basis of which in the ...

  11. Differentiating emotional hotel experiences

    NARCIS (Netherlands)

    Desmet, P.M.A.; Guiza Caicedo, D.; Van Hout, M.

    2009-01-01

    Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were

  12. Cosmogenic nuclide age estimate for Laurentide Ice Sheet recession from the terminal moraine, New Jersey, USA, and constraints on latest Pleistocene ice sheet history

    Science.gov (United States)

    Corbett, Lee B.; Bierman, Paul R.; Stone, Byron D.; Caffee, Marc W.; Larsen, Patrick L.

    2017-01-01

    The time at which the Laurentide Ice Sheet reached its maximum extent and subsequently retreated from its terminal moraine in New Jersey has been constrained by bracketing radiocarbon ages on preglacial and postglacial sediments. Here, we present measurements of in situ produced 10Be and 26Al in 16 quartz-bearing samples collected from bedrock outcrops and glacial erratics just north of the terminal moraine in north-central New Jersey; as such, our ages represent a minimum limit on the timing of ice recession from the moraine. The data set includes field and laboratory replicates, as well as replication of the entire data set five years after initial measurement. We find that recession of the Laurentide Ice Sheet from the terminal moraine in New Jersey began before 25.2±2.1 ka (10Be, n=16, average, 1 standard deviation). This cosmogenic nuclide exposure age is consistent with existing limiting radiocarbon ages in the study area and cosmogenic nuclide exposure ages from the terminal moraine on Martha’s Vineyard ~300 km to the northeast. The age we propose for Laurentide Ice Sheet retreat from the New Jersey terminal position is broadly consistent with regional and global climate records of the last glacial maximum termination and records of fluvial incision.

  13. AKSESIBILITAS HOTEL HORISON BEKASI DENGAN MAL METROPOLITAN

    Directory of Open Access Journals (Sweden)

    Nadia Nursintia

    2016-03-01

    Full Text Available Abstract - Development of accommodation services is growing very fast, the construction of hotels ranging from low to star property confirms that the business is very profitable and promising. Growing hotel development as the presence and development of tourism in a region. Concept of mix used and are now growing in demand by developers. In addition to shorten the land, its facilities are increasingly in demand, because the concept of developing the land into two business buildings comprising the hotel and mall, can provide ease of access for service users to carry out all the activities that support their activities. Accessibility is a very important thing to be considered for the service users to choose the hotel accommodation that will be flown them. Distance, transportation, facilities, road conditions, and ease of location had been the benchmark and consideration to get a suitable hotel for their activities.   Keyword : Accessibility, Hotel   Abstrak - Perkembangan jasa akomodasi saat ini berkembang sangat cepat, dibangunnya hotel mulai dari hotel rendah hingga bintang menegaskan bahwa bisnis properti ini sangat menguntungkan dan menjanjikan. Pembangunan hotel berkembang seiring hadirnya dan berkembangnya pariwisata di suatu daerah. Konsep mix used pun kini semakin berkembang dan diminati oleh para pengembang. Selain karena mempersingkat lahan, fasilitas nya pun semakin diminati, karena konsep mengembangkan satu lahan menjadi dua bangunan usaha yang terdiri dari hotel dan mal, dapat memberikan kemudahan akses untuk para pengguna jasa untuk melakukan segala aktifitas yang mendukung kegiatannya. Aksesbilitas merupakan hal yang sangat penting yang menjadi pertimbangan bagi para pengguna jasa akomodasi untuk memilih hotel yang akan mereka singgahi. Jarak, transportasi, fasilitas, kondisi jalan, dan kemudahan lokasi lah yang menjadi tolak ukur dan pertimbangan untuk mendapatkan hotel yang cocok bagi kegiatan mereka.   Kata Kunci

  14. Family involvement and hotel online reputation

    Directory of Open Access Journals (Sweden)

    J. Diéguez-Soto

    2017-07-01

    Full Text Available Online reputation is nowadays particularly significant in the context of hotel firms due to the high sensitivity and enormous influence of electronic word-of-mouth activities of customers. Since there is still no clear set of online reputation-generating factors, the aim of this paper is to contribute to this knowledge considering the role of family governance as an antecedent of hotel online reputation. Specifically, our purpose is to explain whether the heterogeneity among family firms regarding their family influence on the business exerts a significant effect on online reputation of hotel firms, investigating how family ownership and family management dimensions interact in terms of influencing online reputation. Our findings, based on a sample of 157 Spanish family hotels, indicate a positive influence of family ownership on a hotel's online reputation, augmented by a positive moderating effect of the family management represented by the presence of a family CEO managing the hotel.

  15. MANAJEMEN RISIKO PADA PEMBANGUNAN PENGEMBANGAN HOTEL YANG SEDANG BEROPERASI ( STUDI KASUS PADA PEMBANGUNAN EXTENSION VILLA HOTEL ALILA UBUD

    Directory of Open Access Journals (Sweden)

    I Ketut Yasa Dharmika

    2015-07-01

    Full Text Available Construction of the hotel development is carried out without cessation of the hotel operations have a bigger challenge because of many things such as: accesses to the hotel, material loading area, noise, safety of guests and hotel staff, working time, demonstrations, etc should be well managed in order to minimize the impacts to hotel operation. Risk is the chance of occurrence of adverse events, which is caused by the uncertainty. The research aims to identify, analyze and how the risks can be managed. The method in this research is Descriptive Qualitative Risk Analisis. Respondents determined by Purposive Sampling, from various stakeholders who are competent in this development. The research are identified 47 risks. Eleven risks are unacceptable risk includes  : noise, licensing, planning of MEP works, declining of contractor profit, the rising cost for build a new access roads, land slides, limited parking, hotel access interference,  discomfort of the hotel’s guests and staff, disruption in the project work time and delay of project completion due to interruption by the hotel operations. Nineteen risks are undesirable risk includes: public opinion, decreasing of green open land, insufficient capacity of the existing facilities, difficulties in the hotel's marketing, declining of the hotel room’s selling prices, the declining of satisfaction level of hotel guests, decreasing of hotel’s profits, lack of project scope, nappropriate strategy for supplying material and equipment and lack of competence of the project consultants and contractors, inappropriate standard of job’s handling, lack of quality control, inappropriate  project organizational, improper work methods, limited area for materials loading, decreasing of  cleanliness levels of the hotel, insufficient noise isolation blocks. Ten risks are acceptable risk and seven risks are negligible risk. Major risks are unacceptable and undesirable risk, which are need to be managed

  16. Overview the Seven Stars Rating in Hotel Industry

    Directory of Open Access Journals (Sweden)

    Agung Gita Subakti

    2012-11-01

    Full Text Available Picking the right hotel can be tricky especially in today’s world of multiple rating systems. A luxury hotel rating once topped out at five stars but in the war to snag vacationers certain hotels that sing tunes of opulence and luxurious pleasure have started to accumulate seven stars. Star rating systems vary from continentto continent, country to country, and in a country. Hotel ratings have become a subjective assessment of amenities depending on the hotel and location. But the big question that is how they rate a seven stars Hotel. What makes it different from five stars Hotel or any fine establishment alike. In this case, the author is over viewing some of the Hotels in the world that are known for its seven stars reputation and taking a closer look on how they get their reputation for being the most luxurious Hotels in the world.

  17. Aplicació Microsoft .Net : Hotel Spa

    OpenAIRE

    Marquès Palmer, Jordi

    2010-01-01

    Desenvolupament d'una aplicació amb Microsoft .NET, WCF, WPF, Linq2SQL, d'un Hotel Spa. Desarrollo de una aplicación con Microsoft .NET, WCF, WPF, Linq2SQL, de un Hotel Spa. Application development using Microsoft .NET, WCF, WPF, Linq2SQL, for a Spa Hotel.

  18. Developing a price management decision support system for hotel brokers using free and open source tools

    OpenAIRE

    Kisilevich, Slava; Keim, Daniel; Byshko, Roman; Tsibelman, Michael; Rokach, Lior

    2011-01-01

    In the Internet age, e-commerce provides customers global reach to a wide variety of products and plays a dominant role in business activity and competition. Competition is especially aggressive in the online travel domain where wholesalers, e.g. brokerage companies, contract through their contract managers with thousands of hotel brands and trade hotel products (usually hotel nights) for travel businesses or end customers. In order to conclude a profitable contract, a contract manager should...

  19. Hotel Overbooking and Cooperation with Third-Party Websites

    Directory of Open Access Journals (Sweden)

    Yufeng Dong

    2015-08-01

    Full Text Available Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations and customer no-shows. This paper discusses pricing and overbooking strategies of a hotel in the context of cooperation with multiple third-party websites and analyzes how these strategies influence the cooperation process. The increase in profits resulting from the overbooking strategy is also examined. A model of a Stackelberg game between the hotel and third-party websites and a Nash game among the third-party websites are developed to analyze the process. Results indicate that the compensation coefficient has a slight influence on hotel pricing strategy, but causes a sharp decrease in overbooking level. As the hotel demands to lessen the probability of denying under higher compensation rate, the third-party websites would exert less sales effort to reduce the demand of online customers. Results also show that under a given market demand, hotel effort only serves to redistribute market shares among the hotel and third-party websites, without influencing hotel pricing and overbooking decisions. Specifically, the market shares of the third-party websites decrease in the effort level of the hotel resulting from an increase in the hotel market share. Finally, in the numerical example where one hotel and two websites are analyzed, hotel overbooking strategy improves hotel profit by 4.20%, whereas profit improvements for Websites 1 and 2 are as high as 5.26% and 5.21%, respectively. Managerial implications of the study are also provided.

  20. Fuzzy Expert System For The Selection Of Tourist Hotels

    Directory of Open Access Journals (Sweden)

    GOPAL SINGH

    2015-08-01

    Full Text Available In the present work a simple and very effective mathematical model is designed for tourist hotels of LEVEL 2. Location of hotels building structure of hotels quality of hotels feedback of hotels and advertisement of hotels are as input factors. Trapezoidal membership function and triangular membership function are used for fuzzification process and defuzzification is done by COG technique. The fuzzy logic has been utilized in several different approaches to modeling the selection of tourist hotels process. This model addressed the hotel of LEVEL2 and this model concludes that the hotel is LEVEL 2 with degree of precision 52.15 .

  1. INVESTMENT EFFICIENCY IN NEW HOTEL BUILDINGS IN CROATIA

    Directory of Open Access Journals (Sweden)

    Eddy Rot

    2012-12-01

    Full Text Available Abandonment of mass tourism in the late 80-ies of 20th century and attitude of humane tourism oriented to the needs and requirements of individuals, it is characterized by changes in the design and architectural design of hotel facilities. Features and functionality of hotel facilities are affected by trends in tourism demand. Tourism gets new features, which hotel companies must adapt. Individualism, humanism and hedonism are the guidelines that accompany the tourist industry in the 21st century. They determine the new considerations shaping and arranging hotel facilities, and the need for transformation of the hotel buildings designed for mass tourism in facilities for contemporary tourist who is aware of his needs, desires and aspirations. These trends should be monitored and the hotel industry in Croatia. The last decade marked by investments in reconstruction and modernization of existing hotel facilities, but investment in new hotel facilities are still minor. The reason for this is the fact that the hotel industry is low profitable activity, but also in the unfinished privatization, lack of domestic financial capital and the lack of attractiveness of the Croatia to attract foreign capital which would allow meaningful construction of new and rehabilitation of existing hotel facilities in line with trends in the tourism market. This paper critically examines the state of the hotel industry in the Republic of Croatia and its competitiveness in Europe, and it presents the results of research on the effectiveness of building a fictional hotel in Croatia, with a comparative analysis with European hotels.

  2. The Modern Marketing Communications of Hotel Enterprises

    Directory of Open Access Journals (Sweden)

    Vlashchenko Nataliia M.

    2017-06-01

    Full Text Available The article is aimed at studying the features of marketing communications in the hotel industry and developing scientific-practical recommendations to activate their use at the level of domestic hotel enterprises. A classification of the communications of hotel enterprises, with defining the place for marketing therein, has been compiled. A complex of marketing communications of hotel enterprises has been developed, taking account of the current marketing instrumentarium. Objectives for the staff of hotel enterprises in terms of activities in the social networks have been formulated. Recommendations to activate the development of Internet marketing in the sphere of hospitality have been developed. It has been concluded that the special feature of promoting services of a hotel enterprise is the development of personalized relationships with customers.

  3. Corporate social responsibility in hotel industry

    Directory of Open Access Journals (Sweden)

    Maciej Abram

    2016-10-01

    Full Text Available The first objective of this article is to describe the fundamental aspects of the concept of Corporate Social Responsibility (CSR. The second goal is to present the activities, or the so-called good practices that hotels may take up and which are in tandem with the idea of CSR. The good practices will be described on the example of Polish hotel group and two hotels active on the Polish market, especially in Krakow. The article outlines possible benefits resulting from the implementation of CSR principles into the hotel strategy.

  4. ENVIRONMENTAL MANAGEMENT AT STAR RATED HOTEL IN BALI

    Directory of Open Access Journals (Sweden)

    Jaya Pramono

    2014-03-01

    Full Text Available The outcomes of tourism in relation to the environmental sustainability is to preserve nature, environment, and resources availablity. Therefore, the obligation to maintain sustainability of environmental are become a top agenda for the managers of the star-rated hotels. In line with this spirit the high growth of hotel and tourist arrival in Bali correlated with the high of resources use to meet the demand of hotel guests, it will affect to the environment of hotel and the environmental of Bali. This study surveyed 126 star hotels in Bali (which consists of four (4 one-star hotels, ten (10 two-star hotels, thirty-nine (39 three-star hotels, twenty-four (24 four-star hotels, and forty-nine (49 five star hotels, using a questionnaire, where the alternative answer used the seven (7 options, and the data were analyzed using descriptive statistics, and structural equation modelling (SEM. This study successfully established a significant model that describes the relationship between environmental issues, environmental management processes, and the benefits of environmental management processes in star rated hotels in Bali. Also the results of this research demonstrate that: 1. There is a significant relationship between environmental issues to the process of environmental management at star rated hotels in Bali, and 2. There is a significant relationship between the process of environmental management to the the benefits of environmental management processes of the star rated hotels in Bali. Furthermore, the issues of environment is consists of: a. The issue of pressure from tour operator, b. The issue of customer and tourists pressure, and c. The issue of climate change. Then the environmental management process of hotel consists of: a. The wastewater management process, b. The solid waste management processes, and c. The chemical management processes, and finally the benefits of environmental management processes in star hotels are consists of: a

  5. A Mathematical Model of the Hotel Service Oligopoly Market and a Conflict-Optimal Management Method of the Hotel Complex Competitiveness

    Directory of Open Access Journals (Sweden)

    M. Soro

    2015-01-01

    Full Text Available The aim of this work is to enhance competitiveness of hotel complex management in the hotel service market of the state of Côte d'Ivoire.The objectives of this study are:1 producing a model of oligopoly market of hotel services based on marketing research;2 synthesis of the conflict-optimum management method of a hotel complex using the model of oligopoly market of hotel services;3 study of issues on competitiveness enhancement of running hotel complex in the market of oligopoly under counter-conditions of other hotel complexes.To obtain the result the paper offers to use techniques of classical and modern theory of management, namely methods of the theory of optimal management of multi-object multicriteria systems, methods of game theory, methods of system analysis, operations research and decision-making.The paper proposes a model of the oligopoly market for interaction of hotels in the hospitality services in Stackelberg’s form in which, as the "governing" parameters, a hotel complex has the accommodation cost in the selected category and the advertising cost. Monthly income of the hotel complex is proposed as an indicator of the efficiency. Evaluation of success in the market is based on the indicator of competitiveness.To solve the problem of multi-criteria optimization the paper offers a method of conflictoptimum competitiveness management of hotel complexes. It considers a model example of the interaction between two complexes in the market of duopoly.It is concluded that in the case of a saturated demand for the services of hotel complexes, there is a guaranteed Nash solution, which ensures a certain profit regardless of the actions of another hotel complex. In the case of unsaturated demand (lack of customers in the market there is no guaranteed solution, which is a prerequisite for entry into agreement between the market players.The model obtained can be useful for observing trends in the market of hotel services.

  6. SUSTAINABLE FACTORS IN THE HUMAN ASSETS OF DANA HOTEL AS A HERITAGE HOTEL IN SOLO, INDONESIA

    Directory of Open Access Journals (Sweden)

    Wahyuniwati Wahyudi

    2018-03-01

    Full Text Available This research aims to study what sustainable factors of Dana Hotel in the human assets; and also find out what the status of Dana Hotel, using VRIN analysis (Value, Rarity, Imperfect Imitability, and Non-Subs­ti­tu­ta­bility from Natural Language Data of observation and in-depth interviews in a descriptive qua­litative study. In results, in order to achieve sustainability, Dana Hotel has valuable, rare, imperfectly imitable, and non-subs­titutable factors in the human assets. As the human assets are valuable, rare, im­perfectly imitable, and non-subs­titutable, the status of Dana Hotel is sustainable in the context of hu­man resources. It is concluded that following the success of Dana Hotel, organizations that have those fac­tors or even more, tend to have big opportunities to survive.

  7. How energy efficient are hotels really? An investigation on the energy consumption in the hotel business; Wie energieintensiv sind Hotels wirklich? Studie ueber den Energieverbrauch in der Hotellerie

    Energy Technology Data Exchange (ETDEWEB)

    Bernard, Soara [Wuppertal Univ. (Germany); Voss, Karsten [Wuppertal Univ. (Germany). Fachbereich Architektur

    2012-11-01

    Energy savings and increased energy efficiency gain in importance in the hotel sector. But at which energy consumption is a hotel energy efficient? What are the typical energy consumption figures? Compared to other utilizations of buildings the available data for hotels is low. Against this background, the Department of Building Physics and Building Services of the University of Wuppertal (Wuppertal, Federal Republic of Germany) investigates energy consumption in hotels. These studies are funded by the Federal Ministry of Economy and Technology within the research initiative EnOB (Research for energy-optimized construction).

  8. The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention

    OpenAIRE

    Seo Yeon Kim; Jong Uk Kim; Sang Cheol Park

    2017-01-01

    With the rapid development of information technology in hotel booking context, it is no doubt that many hotels consequently enhance the needs of integrating information technologies into their overall business operations. In this study, we developed a research model which consists of perceived value, trust toward a third party online booking site, and trust toward hotels, and tested it by using partial least square techniques. Survey data were collected from 307 individuals who have prior exp...

  9. Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

    OpenAIRE

    Milan Bradić; Ljiljana Kosar; Bojana Kalenjuk

    2013-01-01

    This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores) given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in...

  10. Etap Hotel Augsburg City with green technology. VRV heat recovery technology in low-budget hotels: 2-conductor and 3-conductor systems; Etap Hotel Augsburg City mit gruenen Extras. VRV-Technologie in Low-Budgets-Hotels in 2- und 3-Leiter Ausfuehrung

    Energy Technology Data Exchange (ETDEWEB)

    Graupensberger, Thomas; Huhn, Ole [Daikin Airconditioning Germany GmbH, Muenchen (Germany)

    2011-11-15

    Etap Hotel, the low-budget hotels of the Accor Group and the European leader in this segment, opened a new hotel in Augsburg city on 1 March 2010. the building was constructed according to ecological criteria and boasts state-of-the-art technology. The contribution presents details.

  11. Kubija Hotell-Loodusspaa = Kubija Hotel-Nature Spa

    Index Scriptorium Estoniae

    2012-01-01

    Võrus Männiku tee 43A asuva Kubija Hotell-Loodusspaa sisekujundusest. Sisearhitektid Tiiu Truus ja Birgit Jaanus (Stuudio Truus). Arhitektid Indrek Tiigi ja Helle-Triin Hansumäe. Loetletud Stuudio Truus tehtud töid

  12. ROLE OF COLOR TO SUPPORT THE ACHIEVEMENT OF RELAXATION IN BUSSINES HOTEL (CASE STUDIES OF BUSINESS HOTEL IN SEMARANG

    Directory of Open Access Journals (Sweden)

    Adel Issa Elsosan

    2015-12-01

    Full Text Available Semarang sebagai pusat bisnis dan pariwisata di Jawa Tengah memberikan kesempatan bagi investor untuk berinvestasi di Semarang. Akhir-akhir ini bisnis perhotelan di Kota Semarang menunjukkan prospek cerah. Hal ini dapat dilihat dari meningkatnya jumlah wisatawan yang menginap di hotel. Salah satu alasannya adalah banyak kegiatan seperti pertemuan yang diselenggarakan oleh instansi pemerintah, baik lokal maupun nasional, yang diselenggarakan di kota Semarang. Berdasarkan hasil survei awal, sebagian besar hotel di Semarang masih minim fasilitas dan tidak berlaku pentingnya pelaksanaan warna bagi pengunjung. Studi tentang peran warna untuk mencapai relaksasi ini penting karena jika relaksasi mencapai sehingga manusia dapat membuat lebih konsentrasi dan merasa menyegarkan. Tujuan dari penelitian ini adalah: Studi tentang bagaimana warna mempengaruhi dalam penciptaan relaksasi di hotel bisnis di Semarang. Sampel penelitian diarahkan ke hotel menggunakan warna dingin dan hotel warna hangat di Semarang. Metode analisis yang digunakan adalah analisis deskriptif. Berdasarkan hasil dan analisis, kesimpulan dalam penelitian ini adalah: (1 Warna dalam menciptakan relaksasi sangat penting bagi responden dan kedua warna dingin dan warna hangat dapat membuat dan menciptakan relaksasi. (2 Hal-hal yang mempengaruhi pemilihan warna untuk meningkatkan bisnis hotel adalah tujuan untuk tinggal di hotel, pertimbangan ini untuk bekerja dan nilai pribadi seperti liburan, juga relaksasi. [Title: Role of Color to Support The Achievement of Relaxation in Bussines Hotel (Case Studies of Business Hotel in Semarang] Semarang as a business and tourism hub in Central Java provides an opportunity for investors to invest in Semarang. Lately the hospitality business in the city of Semarang show bright prospects. It can be seen from the increasing number of tourists who stay at the hotel. One reason is that many activities such as meetings held by government agencies, both local

  13. Quantum Hilbert Hotel.

    Science.gov (United States)

    Potoček, Václav; Miatto, Filippo M; Mirhosseini, Mohammad; Magaña-Loaiza, Omar S; Liapis, Andreas C; Oi, Daniel K L; Boyd, Robert W; Jeffers, John

    2015-10-16

    In 1924 David Hilbert conceived a paradoxical tale involving a hotel with an infinite number of rooms to illustrate some aspects of the mathematical notion of "infinity." In continuous-variable quantum mechanics we routinely make use of infinite state spaces: here we show that such a theoretical apparatus can accommodate an analog of Hilbert's hotel paradox. We devise a protocol that, mimicking what happens to the guests of the hotel, maps the amplitudes of an infinite eigenbasis to twice their original quantum number in a coherent and deterministic manner, producing infinitely many unoccupied levels in the process. We demonstrate the feasibility of the protocol by experimentally realizing it on the orbital angular momentum of a paraxial field. This new non-Gaussian operation may be exploited, for example, for enhancing the sensitivity of NOON states, for increasing the capacity of a channel, or for multiplexing multiple channels into a single one.

  14. Legal liability and claims for the hotel industry

    OpenAIRE

    Dimcho Todorov

    2017-01-01

    The paper presents a review of various aspects of legal liability and claims to hotel management arising in the hotel industry in the context of the legal framework and possible legal consequences for hotels and other types of commercial accommodation establishments. The main reasons for accidents' occurrence in the hotel industry are chronologically traced. Possible claims to the hotel management are also presented in detail. The problem with workplace discrimination, which is considered as ...

  15. Emergency Management for Disasters in Malaysian Hotel Industry

    Directory of Open Access Journals (Sweden)

    AlBattat Ahmad Rasmi

    2014-01-01

    Full Text Available This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and International in Kuala Lumpur, Subang, and Putrajaya are undertaken. The result revealed that Malaysian hotels are exposed to a wide range of natural and man-made disasters. Malaysian hotels lack proactive emergency planning and a lot of constraints which impede successful emergency planning for disasters in the hotel industry in Malaysia, with emphasizing on the relevant authority’s role to demonstrate emergency management to hotels convincing them to adopt such practices, so they can be able to cope with emergencies effectively.

  16. The Hotel as the Holiday/Stay destination: Trends and Innovations.

    OpenAIRE

    Hackett, Gereva; Melia, Detta

    2012-01-01

    This paper analyses trends in the international hotel industry and provides insights into the trends that are most likely to influence future business success. Trends, such as, design, social and lifestyle changes, the eco-hotel, the historically significant hotel, the sports hotel, the health spa, the quirky hotel, the boutique hotel and the fashionable hotel which are differentiating the traditional hotel product are discussed. This paper is based on primary and secondary research providing...

  17. Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

    Directory of Open Access Journals (Sweden)

    Milan Bradić

    2013-04-01

    Full Text Available This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in business tourism segment.

  18. Hospitalizations among employees in the Danish hotel and restaurant industry.

    Science.gov (United States)

    Hannerz, Harald; Tüchsen, Finn; Kristensen, Tage S

    2002-09-01

    The aim of the present study was to provide a broad picture of the morbidity among employees in the Danish hotel and restaurant industry. Cohorts of all 20-59-year-old employees in the Danish hotel and restaurant industry in the years 1981, 1986, 1991 and 1994 were formed to calculate age-standardized hospitalization ratios (SHR) and time trends (1981-1997) for many different diagnoses. Both for women and men, significantly higher SHRs were found for infectious and parasitic diseases, neoplasms, diseases in the nervous system and sense organs, diseases of the circulatory system, diseases of the respiratory system, diseases of the digestive system and diseases of the musculoskeletal system among employees in hotels and restaurants than in the digestive system and diseases of the musculoskeletal system among employees in hotels and restaurants than in the working population at large. Furthermore, among women a significantly elevated risk was found for injuries in the lower extremities, injuries in the upper extremities and head injuries, and among men a high risk was found for head injuries and a low risk for ruptures in ligaments and muscles. The trend assessments did not detect any significant changes in SHRs over time. Employment in the Danish hotel and restaurant industry is associated with an elevated hospitalization risk due to many diseases, which may be related to occupation and lifestyle. In line with the official policy of reducing inequality in health, focus should be placed on the health problems in this group.

  19. DAMPAK PENERBITAN PERATURAN WALIKOTA YOGYAKARTA NOMOR 77 TAHUN 2013 TENTANG PENGENDALIAN PEMBANGUNAN HOTEL TERHADAP PERMOHONAN IZIN PEMBANGUNAN HOTEL DI KOTA YOGYAKARTA

    OpenAIRE

    ., BERLIAN

    2015-01-01

    Together with the increasing of tourist who visit in Yogyakarta, the amount of the hotel constructions are increasing too. It is very common to find a hotel in every side of this city. This leads a problem. The hotel construction become uncontrolled in this city. In this situation, the Yogyakarta District Govermentm make a moratorium regulation about a hotel construction with Peraturan walikota Yogyakarta Nomor 77 Tahun 2013 tentang Pengendalian Pembangunan Hotel. This paper will discuss ...

  20. Implications of 36Cl exposure ages from Skye, northwest Scotland for the timing of ice stream deglaciation and deglacial ice dynamics

    Science.gov (United States)

    Small, David; Rinterknecht, Vincent; Austin, William E. N.; Bates, Richard; Benn, Douglas I.; Scourse, James D.; Bourlès, Didier L.; Hibbert, Fiona D.

    2016-10-01

    Geochronological constraints on the deglaciation of former marine based ice streams provide information on the rates and modes by which marine based ice sheets have responded to external forcing factors such as climate change. This paper presents new 36Cl cosmic ray exposure dating from boulders located on two moraines (Glen Brittle and Loch Scavaig) in southern Skye, northwest Scotland. Ages from the Glen Brittle moraines constrain deglaciation of a major marine terminating ice stream, the Barra-Donegal Ice Stream that drained the former British-Irish Ice Sheet, depending on choice of production method and scaling model this occurred 19.9 ± 1.5-17.6 ± 1.3 ka ago. We compare this timing of deglaciation to existing geochronological data and changes in a variety of potential forcing factors constrained through proxy records and numerical models to determine what deglaciation age is most consistent with existing evidence. Another small section of moraine, the Scavaig moraine, is traced offshore through multibeam swath-bathymetry and interpreted as delimiting a later stillstand/readvance stage following ice stream deglaciation. Additional cosmic ray exposure dating from the onshore portion of this moraine indicate that it was deposited 16.3 ± 1.3-15.2 ± 0.9 ka ago. When calculated using the most up-to-date scaling scheme this time of deposition is, within uncertainty, the same as the timing of a widely identified readvance, the Wester Ross Readvance, observed elsewhere in northwest Scotland. This extends the area over which this readvance has potentially occurred, reinforcing the view that it was climatically forced.

  1. Hotel revenue management – a critical literature review

    OpenAIRE

    Ivanov, Stanislav; Zhechev, Vladimir

    2012-01-01

    The paper presents a literature review of the main concepts of hotel revenue management (RM) and current state-of-the-art of its theoretical research. The article emphasises on the different directions of hotel RM research and is structured around the elements of the hotel RM system and the stages of RM process. The elements of the hotel RM system discussed in the paper include hotel RM centres (room division, F&B, function rooms, spa & fitness facilities, golf courses, casino and gambling fa...

  2. Importance of staff training in hotel industry Case Study: Hotel Dukagjini

    Directory of Open Access Journals (Sweden)

    MSc. Albana Gazija

    2011-12-01

    Full Text Available In every business, independently of the activity, human resources are the most precious capital. In terms of global competition and rapid change, personnel training are essential. Every manager should be able to attract qualified and capable personnel, in order to use their skills in achieving organizational objectives. In a market economy where uncertainty is rather widespread, obtaining knowledge and information is becoming a source for creating competing advantages. One of the most important aspects in contemporary hotel industry is getting to know the new methods and techniques through training. Staff training is an important part in Human Resource Management, in order to improve employee performance, respectively it helps putting their skills to better use and specialization in their work. Application of an efficient training process has an important impact in increasing employee performance.      The aim of this study is to understand the importance of personnel training in hotel industry. The study includes the theoretical part for staff training, importance and benefits. The empirical part is composed by a qualitative method research of Hotel Dukagjini in Peja. The paper’s results have shown that management has a relatively good understan-ding of the importance of personnel training; the hotel may be in a favorable situation if the employees keep taking continuous training.

  3. Modulation of ice ages via precession and dust-albedo feedbacks

    Directory of Open Access Journals (Sweden)

    Ralph Ellis

    2016-11-01

    Full Text Available We present here a simple and novel proposal for the modulation and rhythm of ice-ages and interglacials during the late Pleistocene. While the standard Milankovitch-precession theory fails to explain the long intervals between interglacials, these can be accounted for by a novel forcing and feedback system involving CO2, dust and albedo. During the glacial period, the high albedo of the northern ice sheets drives down global temperatures and CO2 concentrations, despite subsequent precessional forcing maxima. Over the following millennia more CO2 is sequestered in the oceans and atmospheric concentrations eventually reach a critical minima of about 200 ppm, which combined with arid conditions, causes a die-back of temperate and boreal forests and grasslands, especially at high altitude. The ensuing soil erosion generates dust storms, resulting in increased dust deposition and lower albedo on the northern ice sheets. As northern hemisphere insolation increases during the next Milankovitch cycle, the dust-laden ice-sheets absorb considerably more insolation and undergo rapid melting, which forces the climate into an interglacial period. The proposed mechanism is simple, robust, and comprehensive in its scope, and its key elements are well supported by empirical evidence.

  4. Fuzzy Expert System For The Selection Of Tourist Hotels

    OpenAIRE

    GOPAL SINGH

    2015-01-01

    In the present work a simple and very effective mathematical model is designed for tourist hotels of LEVEL 2. Location of hotels building structure of hotels quality of hotels feedback of hotels and advertisement of hotels are as input factors. Trapezoidal membership function and triangular membership function are used for fuzzification process and defuzzification is done by COG technique. The fuzzy logic has been utilized in several different approaches to modeling the selection of tourist h...

  5. Iron fertilization of the Subantarctic Ocean during the last ice age

    Science.gov (United States)

    Martinez-Garcia, A.

    2015-12-01

    Dust has the potential to modify global climate by influencing the radiative balance of the atmosphere and by supplying iron and other essential limiting micronutrients to the ocean. The scarcity of iron limits marine productivity and carbon uptake in one-quarter of the world ocean where the concentration of major nutrients (phosphorus and nitrogen) is perennially high. The Southern Ocean is the region where variations in iron availability can have the largest effect on Earth's carbon cycle through its fertilizing effect on marine ecosystems. Paleoceanographic records from the Subantarctic Atlantic have revealed a remarkable correlation between phytoplankton productivity and aeolian iron flux during glacial periods supporting the iron fertilization hypothesis. In addition, a recent study has shown that peak glacial times and millennial cold events were nearly universally associated not only with increases in dust flux and export production, but also with an increase in nutrient consumption (the last indicated by higher foraminifera-bound δ15N) (Martinez-Garcia et al. 2014). This combination of changes is uniquely consistent with ice age iron fertilization of the Subantarctic Atlantic. The strengthening of the biological pump associated with the observed increase in Subantarctic nutrient consumption during the high-dust intervals of the last two ice ages can explain up to ~40 ppm of the CO2 decrease that characterizes the transitions from mid-climate states to full ice age conditions. However, the impact of iron fertilization in other sectors of the Southern Ocean characterized by lower ice age dust fluxes than the Atlantic remains unclear. A series of recently published records from the Subantarctic Pacific indicate that dust deposition and marine export production were three times higher during glacial periods than during interglacials (Lamy et al. 2014). Here we present new measurements of foraminifera-bound nitrogen isotopes in a sediment core located in the

  6. Aplikasi Sistem Informasi Hotel Berbasis Android

    Directory of Open Access Journals (Sweden)

    Putu Arismawan Jaya Kusuma

    2015-04-01

    Full Text Available Hotel merupakan fasilitas yang sudah menjadi kebutuhan yang sangat penting bagi masyarakat meliputi kebutuhan traveling antar kota dalam urusan bisnis maupun wisata. Teknologi informasi dalam pengolahan informasi sangatlah diperlukan dalam pengolahan data instansi hotel agar data dapat dikelola dengan baik sehingga membantu pengelola dalam melakukan pengambilan keputusan. Kecepatan dan efisiensi suatu sistem dalam pengolahan data manajerial hotel kini menjadi suatu hal mutlak yang diperlukan dalam kompetisi di dunia bisnis perhotelan. Sistem informasi berbasis Android merupakan solusi tepat untuk mengatasi permasalahan kebutuhan pengolahan data manajerial hotel yang bersifat dinamis dan dapat diakses secara mobile. Perangkat mobile yang terintegrasi dengan web merupakan salah satu pilihan yang tepat untuk mengolah sistem informasi perhotelan, dalam pelaksanaan administrator sistem informasi dapat mengelola data dari server database. Seorang user dapat memperoleh informasi dengan membuat permintaan dari aplikasi yang telah terpasang sebelumnya pada smartphone android, ke database. Segala proses pertukaran data disimpan pada server web. Kata kunci : Teknologi, Sistem Informasi, Hotel, Front Office

  7. Hotell "St. Petersbourg" / Valdeko Vende

    Index Scriptorium Estoniae

    Vende Valdeko, 1920-2009

    2013-01-01

    Hotell Rataskaevu 7 hoones avati 1850. aastal. Kohe sai ta Tallinna teiseks esinduslikumaks võõrastemajaks. Hotelli ümberehitusest. Loetletud hotelli omanikud ja nimemuutused. Hotelli restoranist. Hotell oli Tallinna üks kallimaid. Tegemist on kõige pikemat aega pidevalt tegutsenud Tallinna hotelliga

  8. Increased Ice-age Influence of Antarctic Intermediate Water.

    Science.gov (United States)

    Muratli, J.; McManus, J.; Mix, A.; Chase, Z.

    2008-12-01

    A depth transect of three ODP sites collected along the central Chile Margin constrain Antarctic Intermediate Water (AAIW) distributions and regional export production over the last 30 ka. Reduced Re and Cd, and increased Mn are proxies for higher bottom water oxygenation; 230Th-normalized burial of opal is a proxy for productivity. Mn/Al is high during the glacial interval at all three sites, suggesting high oxygenation and the retreat of the oxygen minimum zone during this period. At Site 1233, within the core of modern AAIW, Re and Cd are unchanged from detrital values throughout the last 30 ky, implying continuously oxic conditions. In contrast, at the northern sites 1234 and 1235, which reside below and above AAIW respectively, Re and Cd rise rapidly from low glacial values at ~15ka, signifying lower oxygen concentrations at the sea floor during Holocene time relative to ice-age conditions. Local productivity, recorded in Th-normalized opal burial, is highest during the glacial interval at both sites 1233 and 1234, and varies independently from the redox proxies. We conclude that local productivity does not drive bottom water oxygenation here, and that ventilation of the shallow subsurface southeast Pacific increased during the last ice age, with an expanded depth range of AAIW relative to the present.

  9. The Relationship Between Hotel Brand Personality And Customer Loyalty

    OpenAIRE

    Yasin, Bahar; Jamontaite, Kamile; Ahmedova, Saida; Akin, Mahmut Selami

    2018-01-01

    The purpose of this article is to explore the relationship between brand personality and customer loyalty in the five-star business hotel and propose an effective way for developing a remarkable hotel brand and improving its customer loyalty. The reason for choosing a particular hotel is that it is a member of a famous international hotel chain with a well-known brand name. According to the literature, business hotels usually have stronger brand names comparing to leisure hotels. Literature r...

  10. Smoking in hotels: prevalence, and opinions about restrictions.

    Science.gov (United States)

    Semmonds, A; Bailey, K; Bentley, S; Chase, V; Fernando, S; Guruge, A; King, M; Tan, O M; Walsh, R

    1995-02-01

    Exposure to high levels of environmental tobacco smoke can occur in hotels. Controversy exists about smoking regulation on licensed premises. This survey of 138 people attending one of three Newcastle hotels during 1993 found that 57 per cent of respondents were nonsmokers. Fifty-eight per cent (95 per cent confidence interval (CI) 50 to 66 per cent) of respondents in these hotels believed their health was being adversely affected by other people's smoke in the hotel. Seventy per cent (CI 62 to 78 per cent), including half the smokers, were in favour of restriction of smoking in the hotels. Most preferred the establishment of smoke-free areas to the introduction of total smoking bans in hotels. The failure of hotels to regulate smoking suggests that a legislative approach is required. The case for legislation would be strengthened by a larger study elsewhere in Australia.

  11. Restaurants and hotels expenditure in Polish households of the elderly

    Directory of Open Access Journals (Sweden)

    Piekut Marlena

    2016-03-01

    Full Text Available The age of household members is an important factor for expenditures. The aim of the study is to investigate the level of expenditure on restaurants and hotels incurred in Polish households of the elderly in 2004-2013 and to identify the factors affecting such expenditures. The source of information used in the study was the household budget survey of the Central Statistical Office of Poland. The main methods used in this study were variance analysis and regression analysis. Restaurants and hotels expenditure increases every year together with their share in total household expenditure. The most important factors affecting the restaurants and hotels spending in Polish households of the elderly are: income per capita and the level of education of the head of the family. The study on consumption determinants at different groups leads to better understanding of consumer behavior circumstances and thereby ensuring a good quality of life for the people of the elderly.

  12. AN EXPLORATORY RESEARCH ON HISTORY OF CLUJ HOTELS

    Directory of Open Access Journals (Sweden)

    Marius BOTA

    2014-12-01

    Full Text Available Cluj-Napoca has a long and interesting history. The City of Cluj is considered the “capital of Transylvania” because it is an important academic, cultural and business center, an interesting tourist destination for various types of tourists. The present study makes an analysis regarding the hotels from Cluj during the 19th and 20th centuries. The analysis is focusing on history of the hotels, their market evolution and the stories related to those hotels. This period was chosen for this research because represent the beginnings of the Cluj hotels market. For the investigations it was used exploratory research, obtaining secondary data through different types of sources: history books, published studies, web sites and old pictures. The present research has two main objectives: the first one is to explore the Cluj history in order to identify the hotels present on the market during the 19th and 20th centuries; the second one is to revile some stories related to the hotels, owners and buildings. There were identified 11 hotels from Cluj during the 19th and 20th centuries. There were not included here the hotels build in the last part of the communist period. At present, the buildings in which were functioned the most important hotels, are on the list of historical monuments from Cluj County. It can be proposed some old pictures and interesting stories about the hotels, the buildings, the guests, in order to attract the tourists.

  13. Hotel na Vysočině

    OpenAIRE

    Machatka, Petr

    2013-01-01

    Diplomová práce s názvem Hotel na Vysočině řeší projektovou dokumentaci ve stupni pro provedení stavby. Hotel má tři nadzemní podlaží. Objekt je nepodsklepený. Zastřešení je provedeno plochou a šikmou střechou. Zdící systém POROTHERM s kontaktním zateplením expandovaným polystyrenem EPS -F. The master thesis named Hotel at Vysočina solves project documentation in the degree for building construction. The hotel has three floors. The object is without a cellar. As roofing is used a flat and ...

  14. US acculturation, food intake, and obesity among Asian-Pacific hotel workers.

    Science.gov (United States)

    Novotny, Rachel; Williams, Andrew E; Vinoya, Aleli C; Oshiro, Caryn E S; Vogt, Thomas M

    2009-10-01

    Both obesity and immigration continue to increase in the United States. Studies suggest that a transition in lifestyle patterns, such as food intake, may mediate the relationship between immigration and obesity. We examine obesity among hotel workers in relation to age, sex, race/ethnicity, and indicators of food intake, immigration, and acculturation. Four thousand five hundred thirty hotel workers in 30 hotels were studied from the first year of the Work, Weight and Wellness program, before intervention (during 2005-2006). Weight and height were measured, whereas race/ethnicity, language, education, immigration, acculturation, and food intake variables were assessed by questionnaire. The study included 43% male and 57% female hotel workers (mean age 44.4+/-11.3 years; 42% Filipino, 32% other Asian, 13% Pacific Islander, 9% white, 1% black/African American, and 3% other race/ethnicity). On average (mean value), 55% of participants were born outside the United States; 57% were overweight or obese (body mass index [BMI] >25). The BMI of those born in the United States was 1.3 higher than that of those born in another country, adjusting for sex and race/ethnicity. Intake of sweet drinks and meat was positively associated with BMI while intake of fruit was negatively associated with BMI. Age at arrival in United States ("generation") was negatively associated with BMI, whereas greater acculturation was positively associated with BMI. Food intake behaviors are probably related to place of birth, generation of migration to the United States, and acculturation. Direct measures of food intake added explanatory power to models, suggesting the importance of food intake to obesity. Further study of the influence of immigration, acculturation, and food intake on obesity using longitudinal study designs is warranted.

  15. Effects of nonlinear rheology, temperature and anisotropy on the relationship between age and depth at ice divides

    Directory of Open Access Journals (Sweden)

    C. Martín

    2012-10-01

    Full Text Available Ice flow in divide areas is strongly anisotropic. The evolution of ice fabric, from the onset of divide flow towards steady state with a fully developed fabric, has been shown to profoundly affect both the stratigraphy and surface topography of ice divides. Here, we investigate the effects of ice flow on the age-versus-depth relationship at ice divides by using a full Stokes thermomechanical model with a non-linear anisotropic constitutive relation between stress and strain rates. We compare our results with analytical approximations commonly employed in age–depth predictions, such as the Dansgaard and Lliboutry approximations. We show that these approximations systematically underestimate the age of ice at fully developed divides by as much as one order of magnitude. We also show that divides with fully developed fabric are ideal locations for ice-core extraction because ice under them can be up to one order of magnitude older than ice at the same depth at the flanks. In addition, these divides have a distinctive morphological structure that allows them to be clearly identified from satellite imagery or ground-penetrating radar data.

  16. MARKET ANALYSIS OF HOTEL SERVICES IN UKRAINE

    OpenAIRE

    Iryna Antonova

    2015-01-01

    The subject of this research is the market of hotel services in Ukraine in recent years, since the market for the hotel services in Ukraine emerged in the first half of the 2000s. Initially, the focus of both local and foreign investors was on the development of the hotel market in Kyiv. Gradually, with the development of hotel business in Ukraine, investors’ interest began to shift in the direction of populated cities, primarily large business centers of the country (with a population of abo...

  17. Hotel innovation and its effect on business performance

    DEFF Research Database (Denmark)

    Mattsson, Jan; Orfila-Sintes, Francina

    2014-01-01

    This paper explores the dynamics of hotel innovation and its impact on hotel performance with a representative sample of the whole hotel sector operating in the Balearic Islands, Spain. The managers of sampled hotels (N = 331) answered questions about innovations over a 6-year period. On the basis...... of an earlier developed model of innovation types, we investigate the effect on performance of different types of innovation. We find that two combinations of innovation types impact hotel performance in a positive way, namely the combinations termed, Full and Service&Back-Office innovation. We therefore...

  18. Aarauerhof Hotel – Suiza

    Directory of Open Access Journals (Sweden)

    Dahinden, J.

    1975-05-01

    Full Text Available The hotel consists of basement, ground floor, first floor and other blocks of different heights, in which there is a total of 80 beds. So as to take advantage of the proximity to the railway station, in front of which the hotel is situated, the gastronomy section has been planned on the ground floor. On the first floor are the living rooms and conference rooms and the main one contains the fashion shops that extend over three floors. The first basement has a discotec; and in the second are situated the storage rooms and the installations of the building. The hotel is further completed by two storeys of subterranean parking space, situated below the square in front of the railway station.Está compuesto por sótanos, planta baja, planta primera y cuerpos elevados de distintas alturas, en los que se distribuyen un total de 80 camas. Para aprovechar la proximidad de la estación de ferrocarril, en cuya plaza se halla este hotel, se ha colocado la sección de gastronomía en la planta baja. En el primer nivel se encuentran las salas de estar y de reunión, y el principal aloja las tiendas de modas, que ocupan tres alturas. El primer sótano contiene una discoteca; y en el segundo se distribuyen los almacenes e instalaciones del edificio. El hotel se completa con dos plantas de aparcamiento subterráneo situadas bajo la plaza de la estación.

  19. Building Hotel Revenues through Tourism

    Directory of Open Access Journals (Sweden)

    John D. Murtha, CHA

    2013-01-01

    Full Text Available When evaluating ways to maximize revenues, hotel executives should consider supporting the efforts of local destination marketing organizations. Helping to build and sustain travel to a city or region can benefit individual hotels, by combining resources and energy on marketing tactics that would otherwise be too ambitious or costly for a single property to pursue on its own. The market in Boston and adjacent Cambridge, Massachusetts offers an interesting case study for understanding the interaction of hotels and destination marketing organizations. The author includes action steps for hoteliers who would like to become more involved in such efforts.

  20. Hotel di Kawasan Kenjeran

    OpenAIRE

    Soetjipto, Michael Reinhart

    2014-01-01

    Hotel yang terletak di kawasan Kenjeran ini bertujuan untuk memfasilitasi para wisatawan domestik atau ataupun Internasional. Selain itu seiring dengan pengembangan kenpark yang mulai merencanakan pengembangan fasilitas hiburan serta apartemen yang dapat mendukung dari adanya hotel tersebut sebagai bangunan yang dapat melengkapi komplek tersebut. Fasilitas yang ada saat ini dan cukup ramai dikunjungi masyarakat adalah sebuah tempat ibadah orang tionghoa, banyak masyarakat yang datang untuk be...

  1. Improved age constraints for the retreat of the Irish Sea Ice Stream

    Science.gov (United States)

    Smedley, Rachel; Chiverrell, Richard; Duller, Geoff; Scourse, James; Small, David; Fabel, Derek; Burke, Matthew; Clarke, Chris; McCarroll, Danny; McCarron, Stephen; O'Cofaigh, Colm; Roberts, David

    2016-04-01

    BRITICE-CHRONO is a large (> 45 researchers) consortium project working to provide an extensive geochronological dataset constraining the rate of retreat of a number of ice streams of the British-Irish Ice Sheet following the Last Glacial Maximum. When complete, the large empirical dataset produced by BRITICE-CHRONO will be integrated into model simulations to better understand the behaviour of the British-Irish Ice Sheet in response to past climate change, and provide an analogue for contemporary ice sheets. A major feature of the British-Irish Ice Sheet was the dynamic Irish Sea Ice Stream, which drained a large proportion of the ice sheet and extended to the proposed southern limit of glaciation upon the Isles of Scilly (Scourse, 1991). This study will focus on a large suite of terrestrial samples that were collected along a transect of the Irish Sea basin, covering the line of ice retreat from the Isles of Scilly (50°N) in the south, to the Isle of Man (54°N) in the north; a distance of 500 km. Ages are determined for both the eastern and western margins of the Irish Sea using single-grain luminescence dating (39 samples) and terrestrial cosmogenic nuclide dating (10 samples). A Bayesian sequence model is then used in combination with the prior information determined for deglaciation to integrate the geochronological datasets, and assess retreat rates for the Irish Sea Ice Stream. Scourse, J.D., 1991. Late Pleistocene stratigraphy and palaeobotany of the Isles of Scilly. Philosophical Transactions of the Royal Society of London B334, 405 - 448.

  2. Comparative Analysis Of Customer Relationship Management at Grand Aston Hotel Medan and Polonia Hotel Medan and Its Impact To The Customer Loyalty

    OpenAIRE

    Lubis, Arlina Nurbaity; Absah, Yeni

    2016-01-01

    Tourism business development can increase the competition, particularly in the hotel industries. The existence of new hotels including five star hotels and the trend of budget hotel or pop hotels can increase the competition. One way to survive from the competition is by making a good relationship with the customers. The implementation of customer relationship management (CRM) can be used as business strategy to face the competition. CRM can create customer loyalty because by usin...

  3. Analisa Investasi Hotel Axana (Ex Ambacang Padang

    Directory of Open Access Journals (Sweden)

    Gusriani Gusriani

    2013-03-01

    Full Text Available Gempa bumi pada tahun 2009 mengakibatkan bangunan-bangunan di Padang banyak yang runtuh, salah satunya adalah Hotel Ambacang. Pemilik  membangun kembali Hotel  Ambacang dengan desain struktur  tahan gempa dan ini  membutuhkan biaya yang jauh lebih besar dari bangunan semula. Hotel Axana adalah hotel berbintang empat dengan jumlah lantai empat lantai, lantai satu terdiri dari kafe, lobby, gudang, coffe, dan ballroom, sedangkan untuk lantai dua terdiri dari 39 unit kamar, lantai tiga terdiri dari 37 unit kamar, lantai empat terdiri dari 38 unit kamar,  gym dan kolam renang. Penelitian ini bertujuan melakukan analisa kelayakan dengan meninjau aspek finansial. Analisa finansial ini dilakukan dengan menganalisa variabel investasi, kemudian menghitung pengeluaran dan  penerimaan  yang selanjutnya dapat dibuat cashflow selama masa investasi, kemudian dilakukan analisa sensitivitas terhadap variabel tingkatan jumlah pengunjung, tarif sewa kamar, dan suku bunga bank. Dari hasil analisa data diketahui bahwa Investasi total Hotel Axana Sebesar Rp 130.293.467.888,00 dengan NPV selama masa investasi  sebesar   Rp 1.712.634.662,00, sedangkan analisa Profitability Index (PI Hotel Axana ini = 1,3%, positif berarti hotel ini profit dan dikatakan layak dari segi finansial. Hasil analisa sensitivitas antara variabel okupansi, tarif sewa kamar, dan suku bunga terhadap NPV diketahui bahwa Hotel  Axana Padang layak jika  tingkat hunian lebih dari 40%, penurunan tarif sewa kamar tidak lebih dari 5% dari taraf saat ini,  suku bunga tidak lebih lebih dari 12,6 %.

  4. THE ONLINE VISIBILITY OF THE ROMANIAN HOTELS. EMPHASIS ON THE HOTELS FROM THE NORTH-EAST REGION OF ROMANIA

    Directory of Open Access Journals (Sweden)

    Andreea MAHA

    2015-09-01

    Full Text Available The purpose of the present research is to analyze the online visibility of Romanian hotel websites and what mistakes are identified once we analyze the hotel content. At the same time we want to provide a complex overview of how Romanian hotels use the Internet for their business. The research method used for creating this article is documentary study and content analysis. We have carried out the content analysis of all hotel websites categorized between 3 to 5 stars in the North-East region of Romania. The main mistakes identified consist in the use of websites just for information purposes, the information are often not up to date which promote hotels that no longer exist, and not allow reservations/payments in real time. Many links and services that apparently exist on the website are inactive.

  5. The many perspectives on the concept of boutique hotels

    Directory of Open Access Journals (Sweden)

    Ricardo Barbosa Angeli

    2012-12-01

    Full Text Available The hospitality industry needs from time to time to renovate its installations. There is no better moment for a marketing repositioning. This paper presents an exploratory study on how the boutique hotel concept is understood by researchers from different countries. Due to independent hotels agility in implementing innovations, it was considered the possibility of part of this segment adopting the boutique model to improve competitiveness against hotel chains. It was found that there is no single understanding of boutique hotel meaning. Nevertheless, small and fancy hotels with unique design and customer service are usually considered boutique hotels. Unique experience is also mentioned as an ingredient to a boutique hotel.

  6. Thirdhand smoke and exposure in California hotels: non-smoking rooms fail to protect non-smoking hotel guests from tobacco smoke exposure.

    Science.gov (United States)

    Matt, Georg E; Quintana, Penelope J E; Fortmann, Addie L; Zakarian, Joy M; Galaviz, Vanessa E; Chatfield, Dale A; Hoh, Eunha; Hovell, Melbourne F; Winston, Carl

    2014-05-01

    This study examined tobacco smoke pollution (also known as thirdhand smoke, THS) in hotels with and without complete smoking bans and investigated whether non-smoking guests staying overnight in these hotels were exposed to tobacco smoke pollutants. A stratified random sample of hotels with (n=10) and without (n=30) complete smoking bans was examined. Surfaces and air were analysed for tobacco smoke pollutants (ie, nicotine and 3-ethynylpyridine, 3EP). Non-smoking confederates who stayed overnight in guestrooms provided urine and finger wipe samples to determine exposure to nicotine and the tobacco-specific carcinogen 4-(methylnitrosamino)-1-(3-pyridyl)-1-butanone as measured by their metabolites cotinine and 4-(methylnitrosamino)-1-(3-pyridyl)-1-butanol (NNAL), respectively. Compared with hotels with complete smoking bans, surface nicotine and air 3EP were elevated in non-smoking and smoking rooms of hotels that allowed smoking. Air nicotine levels in smoking rooms were significantly higher than those in non-smoking rooms of hotels with and without complete smoking bans. Hallway surfaces outside of smoking rooms also showed higher levels of nicotine than those outside of non-smoking rooms. Non-smoking confederates staying in hotels without complete smoking bans showed higher levels of finger nicotine and urine cotinine than those staying in hotels with complete smoking bans. Confederates showed significant elevations in urinary NNAL after staying in the 10 most polluted rooms. Partial smoking bans in hotels do not protect non-smoking guests from exposure to tobacco smoke and tobacco-specific carcinogens. Non-smokers are advised to stay in hotels with complete smoking bans. Existing policies exempting hotels from complete smoking bans are ineffective.

  7. In Hotels, Health and Spas Equals Wealth

    Directory of Open Access Journals (Sweden)

    Andrea Foster

    2015-02-01

    Full Text Available Business is back for hotels across the United States with occupancy levels surpassing long-run averages and hotels raising room rates more aggressively. The hotel industry has finally climbed out of the recovery period following the Great Recession as people are traveling more than ever before, and at higher prices.

  8. Barons Hotels - uus hotellikett, uued hotellid

    Index Scriptorium Estoniae

    2007-01-01

    Eelmisel aastal moodustatud hotellikett Barons Hotels OÜ opereerib Tallinnas kolme hotelli, need on eksklusiivne butiikhotell Barons, moodne äri-, konverentsi- ja puhkereisijate hotell Euroopa ja mugav kahetärnihotell Braavo!

  9. Aeolian stratigraphy describes ice-age paleoenvironments in unglaciated Arctic Alaska

    Science.gov (United States)

    Gaglioti, Benjamin V.; Mann, Daniel H.; Groves, Pamela; Kunz, Michael L.; Farquharson, Louise M.; Reanier, Richard E.; Jones, Benjamin M.; Wooller, Matthew J.

    2018-02-01

    Terrestrial paleoenvironmental records with high dating resolution extending into the last ice age are rare from the western Arctic. Such records can test the synchronicity and extent of ice-age climatic events and define how Arctic landscapes respond to rapid climate changes. Here we describe the stratigraphy and sedimentology of a yedoma deposit in Arctic Alaska (the Carter Section) dating to between 37,000 and 9000 calibrated radiocarbon years BP (37-9 ka) and containing detailed records of loess and sand-sheet sedimentation, soil development, carbon storage, and permafrost dynamics. Alternation between sand-sheet and loess deposition provides a proxy for the extent and activity of the Ikpikpuk Sand Sea (ISS), a large dune field located immediately upwind. Warm, moist interstadial times (ca. 37, 36.3-32.5, and 15-13 ka) triggered floodplain aggradation, permafrost thaw, reduced loess deposition, increased vegetation cover, and rapid soil development accompanied by enhanced carbon storage. During the Last Glacial Maximum (LGM, ca. 28-18 ka), rapid loess deposition took place on a landscape where vegetation was sparse and non-woody. The most intense aeolian activity occurred after the LGM between ca. 18 and 15 ka when sand sheets fringing the ISS expanded over the site, possibly in response to increasingly droughty conditions as summers warmed and active layers deepened. With the exception of this lagged LGM response, the record of aeolian activity at the Carter Section correlates with other paleoenvironmental records from unglaciated Siberia and Alaska. Overall, rapid shifts in geomorphology, soils, vegetation, and permafrost portray an ice-age landscape where, in contrast to the Holocene, environmental change was chronic and dominated by aeolian processes.

  10. Enhancing Marketing Of Fariz Hotel Through Coorperating With Global Travel Agent

    OpenAIRE

    Anrico Jusuf Setiadi; Salsabila Salsabila; Yusak Adheo Widyarta; Thet Htar Zin

    2018-01-01

    According to Explore Wisata (2017) Malang is a city that has many tourist destinations. Most of them located in area of Batu, there are many interesting tourist destinations. This is balanced by the number of hotels ranging from budget hotels to high star hotels that are spread around Batu. Fariz hotel is one of the hotels that compete in the budget class hotel that is surrounded by Batu area. Although Fariz hotel is a budget hotel, Fariz hotel has the better quality and service compared to t...

  11. Crime wave in hotels.

    Science.gov (United States)

    1998-04-03

    A National Development and Research Institutes study of New York's residential hotels, housing 400 AIDS patients, found rampant criminal activity. The 113-page report, commissioned by Mayor Guiliani, found prostitution, loan sharking, extortion, and theft to be commonplace, some of it perpetrated by hotel managers and employees. The unsafe conditions force some residents to miss medical treatments or drug rehabilitation because they are afraid to leave their rooms.

  12. Layanan Berbasis Lokasi Hotel Menggunakan Realitas Tertambah

    Directory of Open Access Journals (Sweden)

    Nur Imansyah

    2017-11-01

    Full Text Available Getting information in real time at specific times and locations is especially needed when users have high mobility. But often users are not familiar with the area, so difficulty in finding locations and information. The development of technology for location based services and augmented reality makes it easy to get information from available resources in locations using mobile devices equipped with GPS devices. The research aims to combine hotel location based services and augmented reality in android-based mobile device by manipulating virtual objects into real objects through the camera as input and mobile phone display as output.The integration of hotel location based services and augmented reality is useful for hotel users to be able to search hotel information by directing the camera mobile device in the direction of specific targets to be retrieved information. The output of the system is provided in real time on the mobile device display for the user. Output information provided in the direction of location of the hotel object and information about the object of the hotel.

  13. Modern quality management in hotel tourism

    Directory of Open Access Journals (Sweden)

    Vorina Anton

    2012-01-01

    Full Text Available Tourism is a rapidly growing industry that requires explosive reaction of management. In order to achieve or even exceed guests' expectations, we must determine what their expectations for quality of service are. The employees are the heart of business. How do we integrate all the power of quality that we will become in the eyes of customers? This is the task of modern management in tourism. In this paper we present an analysis of quality in a casual sample of 333 guests in 42 different hotels in Slovenia and Croatia. Based on multiple linear regression analysis, we found that guests in the four-star hotels are more satisfied with the quality of offers as guests in three-star hotels. Statistically significant differences between the three-stars hotels and four-star hotel is reflected in the satisfaction with the quality of food and drink and its quick service, the price of the service, friendliness of staff to guests, and the arrangement of the restaurant, reception and rooms.

  14. The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention

    Directory of Open Access Journals (Sweden)

    Seo Yeon Kim

    2017-12-01

    Full Text Available With the rapid development of information technology in hotel booking context, it is no doubt that many hotels consequently enhance the needs of integrating information technologies into their overall business operations. In this study, we developed a research model which consists of perceived value, trust toward a third party online booking site, and trust toward hotels, and tested it by using partial least square techniques. Survey data were collected from 307 individuals who have prior experiences on making a reservation using third-party online booking sites. Based upon our findings, we found that the perceived value, which was affected by both price and quality, was positively related to individuals’ intention to book. We also found that both trust toward third-party online booking sites and trust toward hotels, which was influenced by online review, have positive impacts on individuals’ intention to book. The implications of these findings for both research and practice are discussed.

  15. Uranium isotopes and dissolved organic carbon in loess permafrost: Modeling the age of ancient ice

    Science.gov (United States)

    Ewing, Stephanie A.; Paces, James B.; O'Donnell, J.A.; Jorgenson, M.T.; Kanevskiy, M.Z.; Aiken, George R.; Shur, Y.; Harden, Jennifer W.; Striegl, Robert G.

    2015-01-01

    The residence time of ice in permafrost is an indicator of past climate history, and of the resilience and vulnerability of high-latitude ecosystems to global change. Development of geochemical indicators of ground-ice residence times in permafrost will advance understanding of the circumstances and evidence of permafrost formation, preservation, and thaw in response to climate warming and other disturbance. We used uranium isotopes to evaluate the residence time of segregated ground ice from ice-rich loess permafrost cores in central Alaska. Activity ratios of 234U vs. 238U (234U/238U) in water from thawed core sections ranged between 1.163 and 1.904 due to contact of ice and associated liquid water with mineral surfaces over time. Measured (234U/238U) values in ground ice showed an overall increase with depth in a series of five neighboring cores up to 21 m deep. This is consistent with increasing residence time of ice with depth as a result of accumulation of loess over time, as well as characteristic ice morphologies, high segregated ice content, and wedge ice, all of which support an interpretation of syngenetic permafrost formation associated with loess deposition. At the same time, stratigraphic evidence indicates some past sediment redistribution and possibly shallow thaw among cores, with local mixing of aged thaw waters. Using measures of surface area and a leaching experiment to determine U distribution, a geometric model of (234U/238U) evolution suggests mean ages of up to ∼200 ky BP in the deepest core, with estimated uncertainties of up to an order of magnitude. Evidence of secondary coatings on loess grains with elevated (234U/238U) values and U concentrations suggests that refinement of the geometric model to account for weathering processes is needed to reduce uncertainty. We suggest that in this area of deep ice-rich loess permafrost, ice bodies have been preserved from the last glacial period (10–100 ky BP), despite subsequent

  16. Emergency Management for Disasters in Malaysian Hotel Industry

    OpenAIRE

    AlBattat Ahmad Rasmi; Mat Som Ahmad Puad; Abukhalifeh Ala`a

    2014-01-01

    This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and Inte...

  17. On the origin of the ice ages

    NARCIS (Netherlands)

    Oerlemans, J.

    1984-01-01

    Ice sheet dynamics provide a possible explanation for the 100 kyr power in climatic records. Some numerical experiments presented here show that even the transition from an essentially ice-free earth to a glacial can be produced by a northern hemisphere ice-sheet model, provided that a

  18. Potential of energy savings in the hotel sector in Jordan

    International Nuclear Information System (INIS)

    Ali, Yahya; Mustafa, Mairna; Al-Mashaqbah, Shireen; Mashal, Kholoud; Mohsen, Mousa

    2008-01-01

    This paper presents some insights into Jordan's energy consumption in the tourist accommodation sector. The results of a recent survey on environmental performance in the tourist accommodation sector in Jordan were used to evaluate energy conservation in hotels. A survey was designed and distributed to hotels' managers and departments' supervisors in order to understand the environmental performance in the tourist accommodation sector in Jordan during the period 10-17 August 2006. Also some field visits were conducted to fully understand hotels interaction regarding the environment, in addition to help interpreting the results of the survey. The study is limited to all classified hotels in Jordan. It was found that lighting hotels' main building and outside areas, and air conditioning consume more electricity compared to other departments. The results show that few classified hotels already installed energy saving equipments, though, it was noticed that managers of one star hotels were not really willing to make such changes in their hotels, on the other hand, other classified hotels (2-5 star hotels) have shown a high willingness to make changes in their hotels to reduce the consumption of different types of energy. Hotel's classification played a significant role in explaining variations in most of the results, particularly when it comes to long-term investments to reduce energy consumption by using energy efficient appliances. Five and four star hotels were the most hotels willing to use energy efficient appliances to reduce energy consumption. The study suggested some strategies to help reduce the negative impacts of high energy consumption in hotels. These strategies include better insulation, and enhanced insulation for the hot water reticulation system. Moreover, enhancing and increasing the level of awareness among all hoteliers through a directed and well-designed campaign. Also offer interest free loans; and activate precise standards and specifications

  19. Potential of energy savings in the hotel sector in Jordan

    Energy Technology Data Exchange (ETDEWEB)

    Ali, Yahya [Department of Humanities and Social Sciences, Faculty of Arts, Hashemite University, Zarqa 13115 (Jordan); Mustafa, Mairna [Department of Sustainable Tourism, Queen Rania' s Institute of Tourism and Heritage, Hashemite University, Zarqa 13115 (Jordan); Al-Mashaqbah, Shireen [International Office, Hashemite University, Zarqa 13115 (Jordan); Mashal, Kholoud [Department of Land Management and Environment, Faculty of Natural Resources and Environment, Hashemite University, Zarqa 13115 (Jordan); Mohsen, Mousa [Department of Mechanical Engineering, Faculty of Engineering, Hashemite University, Zarqa 13115 (Jordan)

    2008-11-15

    This paper presents some insights into Jordan's energy consumption in the tourist accommodation sector. The results of a recent survey on environmental performance in the tourist accommodation sector in Jordan were used to evaluate energy conservation in hotels. A survey was designed and distributed to hotels' managers and departments' supervisors in order to understand the environmental performance in the tourist accommodation sector in Jordan during the period 10-17 August 2006. Also some field visits were conducted to fully understand hotels interaction regarding the environment, in addition to help interpreting the results of the survey. The study is limited to all classified hotels in Jordan. It was found that lighting hotels' main building and outside areas, and air conditioning consume more electricity compared to other departments. The results show that few classified hotels already installed energy saving equipments, though, it was noticed that managers of one star hotels were not really willing to make such changes in their hotels, on the other hand, other classified hotels (2-5 star hotels) have shown a high willingness to make changes in their hotels to reduce the consumption of different types of energy. Hotel's classification played a significant role in explaining variations in most of the results, particularly when it comes to long-term investments to reduce energy consumption by using energy efficient appliances. Five and four star hotels were the most hotels willing to use energy efficient appliances to reduce energy consumption. The study suggested some strategies to help reduce the negative impacts of high energy consumption in hotels. These strategies include better insulation, and enhanced insulation for the hot water reticulation system. Moreover, enhancing and increasing the level of awareness among all hoteliers through a directed and well-designed campaign. Also offer interest free loans; and activate precise

  20. The aspect of mobility in the career paths of hotel managers of one hotel chain in Helsinki.

    OpenAIRE

    Pinigina, Nadezda

    2011-01-01

    The changes in the modern environment happen constantly. Individuals and organizations try to cope with the changes. The hotel industry has been showing good economical results globally and in Finland during the recent years, and therefore it is an attractive working environemnt. The purpose of this qualitative research was to understand the role of mobility in the career paths of the hotel managers in Helsinki. The hotel managers of only one company were interviewed, therefore the resul...

  1. The New ICE-Age: Frozen and Thawing Perceptions of Imagination

    Science.gov (United States)

    Hatt, Blaine E.

    2018-01-01

    The article examines the importance of imagination in adult-child relationships in 21st-century experiential learning, where ICE is an acronym for Imagination Creativity Education. It explores, through hermeneutic phenomenology, the impact of imagination in the life-experiences of three school-aged children through the wonder of toying, through…

  2. ANTESEN CUSTOMER LOYALTY PADA BUDGET HOTEL

    OpenAIRE

    Latifa Rahma

    2016-01-01

    This research discusses the effects of Service Quality on Customer Satisfaction, Customer Loyalty, and Brand Image Budget hotel (Five Budget Hotel Managed by local chain hotel). The purpose of this study were 1) to analyze the effects of Service Quality on Customer Satisfaction, 2) to analyze the effects of Service Quality on Customer Loyalty, 3) to analyze the effect of Customer Satisfaction to Customer Loyalty, 4) to analyze the effects of Service Quality on the Brand Image, 5 ) to analyze ...

  3. Chinese hotel general managers' perspectives on energy-saving practices

    Science.gov (United States)

    Zhu, Yidan

    As hotels' concern about sustainability and budget-control is growing steadily, energy-saving issues have become one of the important management concerns hospitality industry face. By executing proper energy-saving practices, previous scholars believed that hotel operation costs can decrease dramatically. Moreover, they believed that conducting energy-saving practices may eventually help the hotel to gain other benefits such as an improved reputation and stronger competitive advantage. The energy-saving issue also has become a critical management problem for the hotel industry in China. Previous research has not investigated energy-saving in China's hotel segment. To achieve a better understanding of the importance of energy-saving, this document attempts to present some insights into China's energy-saving practices in the tourist accommodations sector. Results of the study show the Chinese general managers' attitudes toward energy-saving issues and the differences among the diverse hotel managers who responded to the study. Study results indicate that in China, most of the hotels' energy bills decrease due to the implementation of energy-saving equipments. General managers of hotels in operation for a shorter period of time are typically responsible for making decisions about energy-saving issues; older hotels are used to choosing corporate level concerning to this issue. Larger Chinese hotels generally have official energy-saving usage training sessions for employees, but smaller Chinese hotels sometimes overlook the importance of employee training. The study also found that for the Chinese hospitality industry, energy-saving practices related to electricity are the most efficient and common way to save energy, but older hotels also should pay attention to other ways of saving energy such as water conservation or heating/cooling system.

  4. Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

    Directory of Open Access Journals (Sweden)

    Ade Mubarok

    2017-09-01

    Abstract Hotel was a thriving industry very fast with the advent of the information technology. One factor that can provide comfort is the existence of the information rapid to a reservation hotel. Several problems that ordinarily encountered hotel management and customers as it tough for rapid information, do check in and the payment of requiring guests come to the hotel, include families in village records the guest log and make a report manually.In writing thesis this, writer build a application of hotel by adopting information technology. The model used to the development of software is the method waterfall, which begins with analysis needs adapted to systems are go at the hotel arinda guest house, design system and software, coding, testing, and implementation.So that this research produce information system a reservation hotel web-based. Of interface ease of use user and showing functionality that can be used to at the check in , the hotel , faster information and save time prospective guest on do reservations , efficient in recording the guest log and reports.   Keywords: Website, Aplication, Hotel Arinda Guest House, checked in, Waterfall.

  5. Ice Sheets & Ice Cores

    DEFF Research Database (Denmark)

    Mikkelsen, Troels Bøgeholm

    Since the discovery of the Ice Ages it has been evident that Earth’s climate is liable to undergo dramatic changes. The previous climatic period known as the Last Glacial saw large oscillations in the extent of ice sheets covering the Northern hemisphere. Understanding these oscillations known....... The first part concerns time series analysis of ice core data obtained from the Greenland Ice Sheet. We analyze parts of the time series where DO-events occur using the so-called transfer operator and compare the results with time series from a simple model capable of switching by either undergoing...

  6. Analyzing solid waste management practices for the hotel industry

    Directory of Open Access Journals (Sweden)

    S.T. Pham Phu

    2018-01-01

    Full Text Available The current study aims to analyze waste characteristics and management practices of the hotel industry in Hoi An, a tourism city in the center of Vietnam. Solid wastes from 120 hotels were sampled, the face-to-face interviews were conducted, and statistical methods were carried out to analyze the data. The results showed that the mean of waste generation rate of the hotels was 2.28 kg/guest/day and strongly correlated to internal influencing factors such as the capacity, the price of the room, garden, and level of restaurant. The differences in waste generation rate of the hotels were proved to be statistically significant. The higher the scale of hotels, the higher the waste generation rate. Moreover, the waste composition of the hotels was identified by 58.5% for biodegradable waste, 25.8% for recyclables and 15.7% for others. The relative differences in the waste composition of the hotels by climate, the features of hotels, and the types of the guest were explained. Whereby, the higher size of the hotels, the higher percentage of biodegradable and less proportion of recyclable waste. Also, this study revealed that the implementation status of waste management practices of the hoteliers initially reaped quite positive achievements with 76% for sorting, 39% for recycling, 29% for reduction, and 0.8% for composting. The rate of waste management practices was proportional to the scale of the hotel. This study provided information on waste management practice of hotel industry and contributed to the overall assessment of municipal solid waste management practices of Hoi An city.

  7. Brand quality and internationality: Branded global chain hotels

    OpenAIRE

    Vrkljan, Sanela; Bartoluci, Mato; Čižmar, Sanja

    2017-01-01

    It is increasingly testing for individual hotels, even the well-run and famous ones, to compete and grow in the wider world market without having the underpinning and benefits of the global representation. Perhaps, this is why even the more notable establishments, join hotel chains or a global hotel management conglomerate. This paper focuses on the correlation between business performance of global chain hotels (GCHs) and quality and internationality of the brand they belong to. The quality ...

  8. Specialisation as a trend in modern hotel industry

    OpenAIRE

    Nadia Pavia; Jasmina Gržinić; Tamara Floričić

    2014-01-01

    Purpose – In this paper, the importance of the organisation of specialised hotel offer is researched, as well as its competitiveness in the market. The research goal is determination of changes in hotel competitiveness levels following implementation of specialised label standards for the purposes of as high as possible quality organisation of the hotel industry in destination and resource valorisation. Design – The paper is conceived in the way that it presents Croatian hotel industry proble...

  9. EXPATRIATE HOTEL MANAGERS' PERSPECTIVE ON CROSS-CULTURAL SKILLS

    Directory of Open Access Journals (Sweden)

    Maria-Cristina IORGULESCU

    2014-04-01

    Full Text Available The globalization and expansion of multinationals has led to various studies on expatriation management, but literature regarding this issue in the hotel industry is still scarce, especially in Romania. Expatriates are critical to the success of this particular industry, as more and more hotel chains operate beyond their domestic domains and intend to enter inclusively in the Romanian market. The study presented in this article uses a qualitative research method intended to discover the perspective of practitioners on the most important management skills hotel expatriate managers should possess, the most effective cross-cultural training activities provided by parent hotel companies and other challenges faced in international assignments. The data collection method was an in-depth interview with expat hotel managers in Bucharest. The study suggests opportunities for international hotel chains to better prepare their expatriates, in order to integrate them more effectively in a new cultural environment.

  10. HOTEL HIJAU SEBAGAI ALTERNATIF PENGURANGAN DAMPAK LINGKUNGAN

    Directory of Open Access Journals (Sweden)

    Nanny Roedji Roedji

    2016-11-01

    Full Text Available Nowadays, eviromental management has gotten a fully attention. Then, hospitality industry in East Java Province has committed to the Eco Friendly Enviroment needs a deep investigation in order to analyze a practical managment of hotel product which uses an eviromental friendly method in improving efficiency of energy, water, air quality, and solid waste management and liquid waste management system. This research used a descriptive qualitatif method which chracterized causuality and using a survey method. Data were collected by using an istitutional-perceptional approach and were analyzed by using enviromental performance scale from 1 to 5 point toward Green Hotel practice. The conclusion from the investigation result are; 45% hotel understand the concept and green product implementation. 50% hotel reuse the water to pour the garden. 40% about operating procedure such as towel reuse and bed sheet. 90% of the hotel already use VRV air-conditioner which can adjust the temperature suitable� with the number of the people in the room and its automatically turn off when there are no people in the room. 45% shows that hotel provide dispenser to combine shampoo and conditioner (hair moisturizer in one product so it will decrease the plastic waste.

  11. Impact assessment of foreign hotels chains technology through hotel management contract in Cuba

    OpenAIRE

    D’Meza Pérez, Gustavo; Zaldívar Puig, Martha María; Martín Fernández, Ramón

    2015-01-01

    El sector hotelero en Cuba se clasifica en cadenas hoteleras nacionales, entidades mixtas y alojamientos en casas particulares. Dentro de ellas, las cadenas hoteleras nacionales son de propiedad pública y gestionan sus hoteles directamente (llamados de marcas propias) o mediante contratos de administración con otras cadenas extranjeras. Las empresas mixtas siempre contratan a una entidad extranjera para administrar sus hoteles, mientras que los alojamientos privados son administrados por sus ...

  12. Hotel housekeeping work influences on hypertension management.

    Science.gov (United States)

    Sanon, Marie-Anne

    2013-12-01

    Characteristics of hotel housekeeping work increase the risk for hypertension development. Little is known about the influences of such work on hypertension management. For this qualitative study, 27 Haitian immigrant hotel housekeepers from Miami-Dade County, FL were interviewed. Interview transcripts were analyzed with the assistance of the Atlas.ti software for code and theme identification. Influences of hotel housekeeping work on hypertension management arose both at the individual and system levels. Factors at the individual level included co-worker dynamics and maintenance of transmigrant life. Factors at the system level included supervisory support, workload, work pace, and work hiring practices. No positive influences were reported for workload and hiring practices. Workplace interventions may be beneficial for effective hypertension management among hotel housekeepers. These work influences must be considered when determining effective methods for hypertension management among hotel housekeepers. © 2013 Wiley Periodicals, Inc.

  13. Staphylococcus aureus food-poisoning outbreak associated with the consumption of ice-cream.

    Science.gov (United States)

    Fetsch, A; Contzen, M; Hartelt, K; Kleiser, A; Maassen, S; Rau, J; Kraushaar, B; Layer, F; Strommenger, B

    2014-09-18

    In April 2013, a food poisoning outbreak caused by staphylococcal enterotoxins (SEs) in ice-cream occurred in Freiburg, Germany, among the 31 participants of a christening party. Of the 13 cases, seven were hospitalized or obtained ambulatory treatment. Different types of ice-cream, which was freshly produced at the hotel where the party took place, were found to contain SE and high amounts of coagulase positive staphylococci. Enterotoxigenic Staphylococcus aureus strains isolated from ice-cream and human cases were of the same spa-type (t127), harboured the sea gene and displayed identical phenotypic resistance-, Fourier transform infrared spectroscopy- (FT-IR) and microarray-profiles. Despite the strong microbiological and epidemiological evidence of ice-cream being the incriminated food vehicle of the outbreak, a common source of S. aureus from the ice-cream could not be deduced. As none of the employees carried the outbreak strain, either the equipment used for the production of the ice-cream or a contaminated ingredient is the most likely introduction source. Copyright © 2014 Elsevier B.V. All rights reserved.

  14. The Development of Boutique Hotels in Brașov City

    Directory of Open Access Journals (Sweden)

    Codruța Adina Băltescu

    2016-01-01

    Full Text Available Boutique hotels are hotel businesses dedicated to addressing a well-defined segment ofcustomers. The development of the concept is an ongoing process, these accommodation units arealready well known on the hotel market, thus reflecting their attraction among the guests. Thepaper highlights the main features of the boutique hotels, the specificity of the offer and analyzesthe major global hotel groups in order to highlight their concerns in the direction of developingtheir own chains of boutique hotels. Aiming to identify the development of this hotel concept in ourcountry, the paper also analyzes the units that fall into this category of establishments whichoperate in Brasov city.

  15. Holocene glacial history of the west Greenland Ice Sheet inferred from cosmogenic exposure ages and threshold lakes

    DEFF Research Database (Denmark)

    Larsen, Nicolaj Krog; Kjaer, K. H.; Colding, Sune Oluf

    2011-01-01

    In this study, we use a combination of 10Be exposure ages and threshold lakes to constrain the ice sheet history in Godthåbs- and Buksefjorden, west Greenland (63-64°N) during the Holocene. The 10Be cosmogenic exposure ages have been used to quantify both the ice retreat and thinning of the west...

  16. Hotel Stouffer's Atlanta Inn. - Georgia (EE. UU.

    Directory of Open Access Journals (Sweden)

    Heery, -

    1976-04-01

    Full Text Available On a large 4-storey base structure rises a long, rather narrow 27-story tower. The 37,000 m2 of the hotel are distributed in the following manner: 525 hotel rooms, special suites, convention hall, meeting rooms; three restaurants with different interior decorations; ball room; cafeterias, shops; swimming-pools; additional installations that correspond to this hotel category. A chapter of great importance in the construction of the hotel was the interior planning and design. Different colour schemes, special furniture and a most varied selection of decorative and functional elements have been used. The materials and design of the exterior have been chosen with utmost care, whereby a contrast, though not a clash, with the adjacent buildings has been achieved. The hotel is completed with a 1,000-car parking deck, situated across the street and connected with the hotel by means of an over Street bridge.Está constituido por una amplia base de cuatro plantas, sobre la que se eleva una alta y esbelta torre de 27 plantas. En sus 37.000 m2 de superficie total se distribuyen: 525 habitaciones para clientes, incluyendo suites de categorías distintas; gran salón de congresos y salas de juntas y reuniones; tres restaurantes con distintas ambientaciones; sala de baile; cafeterías, tiendas; piscinas; y toda una serie de servicios propios de un hotel de esta categoría. Un capítulo de gran importancia en la construcción del hotel fue la ambientación interior, conseguida con diferentes esquemas de color, mobiliario especial y los más variados elementos decorativos y funcionales. El exterior también fue muy cuidado, empleándose materiales y diseños que contrastan, sin desentonar, con los edificios vecinos. El hotel se completa con un aparcamiento cubierto, de 1.000 plazas, situado al otro lado de la calle, y al que se une mediante un puente elevado.

  17. Creative approach in designing family hotels in Croatia

    OpenAIRE

    Rocco, Sanja; Šipić, Neven

    2013-01-01

    Hotel industry is becoming a leading segment of tourism in Croatia, evident from the constant increase in accommodation capacities, number of overnights, and employees in the hotel industry. To succeed, hotel managers need to identify the needs of their clients and find creative ways to please them. Hence, the future of small family-owned hotels is likely in differentiation by design. It implies a wide spectre of areas of applicability. The design is implemented in marketing strategy in the p...

  18. Analisis dan Perbaikan Layanan Hotel Menggunakan Servqual dan Diagram Kartesius (Studi Kasus di Hotel Kombokarno

    Directory of Open Access Journals (Sweden)

    Rindang Rayo Ranas

    2016-06-01

    The purposes of this research is to analyze and suggest a service quality improvement in Kombokarno Hotel. This research used ServQual dimension variables that consist of tangible, reliability, responsiveness, assurance, and empathy as a dimensions of service quality. It used 144 guests of Kombokarno Hotel as a sample for the research. The result of the collected data then be tested based on it’s validation and reliability by using SPSS 16.0 software. The result of data processing shows the validity of each question variable in the questionnaire. Then the data be analyzed using ServQual method to see the Gap between hope and reality. Furthermore it is processed by Kartesius diagram to see what performance that need to be improved. The result of the researched shows that the cleanness of the hotel always in good term, the electronic utilities (lamp, AC, TV, etc, are functioned well, and the hotel’s building ‘good look’ became the most priority to improve the performance of service quality in the hotel.

  19. Legal liability and claims for the hotel industry

    Directory of Open Access Journals (Sweden)

    Dimcho Todorov

    2017-10-01

    Full Text Available The paper presents a review of various aspects of legal liability and claims to hotel management arising in the hotel industry in the context of the legal framework and possible legal consequences for hotels and other types of commercial accommodation establishments. The main reasons for accidents' occurrence in the hotel industry are chronologically traced. Possible claims to the hotel management are also presented in detail. The problem with workplace discrimination, which is considered as unrightfully actions from administration towards hospitably industry personnel and the connected consequences, is discussed. A definition is given of the various forms of discrimination and the obligations of management to provide a healthy work environment without problems for the personnel are stated, as well. Regulative measures and documents are also presented, regarding measures following possible labour law violations. Conclusions and recommendations are formulated and ways to prevent and overcome problems and accidents in various accommodation establishments and the hotel industry as a whole are shown

  20. Little Ice Age advance and retreat of Glaciar Jorge Montt, Chilean Patagonia

    Directory of Open Access Journals (Sweden)

    A. Rivera

    2012-03-01

    Full Text Available Glaciar Jorge Montt (48°20' S/73°30' W, one of the main tidewater glaciers of the Southern Patagonian Icefield (SPI, has experienced the greatest terminal retreat observed in Patagonia during the past century, with a recession of 19.5 km between 1898 and 2011. This retreat has revealed trees laying subglacially until 2003. These trees were dated using radiocarbon, yielding burial ages between 460 and 250 cal yrs BP. The presence of old growth forest during those dates indicates that Glaciar Jorge Montt was upvalley of its present position before the commonly recognized Little Ice Age (LIA period in Patagonia. The post-LIA retreat was most likely triggered by climatically induced changes during the 20th century; however, Glaciar Jorge Montt has responded more dramatically than its neighbours. The retreat of Jorge Montt opened a 19.5 km long fjord since 1898, which reaches depths in excess of 390 m. The bathymetry is well correlated with glacier retreat rates, suggesting that dynamic responses of the glacier are at least partially connected to near buoyancy conditions at the ice front, resulting in high calving fluxes, accelerating thinning rates and rapid ice velocities.

  1. How do customers evaluate hotel service quality? An empirical study in Tehran hotels

    Directory of Open Access Journals (Sweden)

    Seyedvahid Najafi

    2013-12-01

    Full Text Available The purpose of this study is to investigate the dimensions of hotel service quality, to assess relative importance of them and to evaluate service quality of Tehran hotels in terms of guests’ perspectives. The paper examines the reliability and validity of the designed scale based on SERVQUAL model. A cross-sectional research based on SERVQUAL model conducted on nine hotels in Tehran (n=1080. Several statistical analyses such as EFA, CFA, Linear regression and t-test were applied to analyze the data. Five service quality dimensions were identified and named as “tangibles”, “problem solving”, “service supply”, “empathy” and “security”. Even though our findings confirmed five dimensional SERVQUAL constructs, some dimensions have been identified differing from SERVQUAL scale dimensions. Finding showed that the best overall service quality predictor is “tangibles” followed by “service supply”, “problem solving”, “assurance” and “empathy”.

  2. Challenging ICES age estimation protocols: lessons learned from the eastern Baltic cod stock

    DEFF Research Database (Denmark)

    Hüssy, Karin; Radtke, Krzysztof; Plikshs, Maris

    2016-01-01

    Over the recent decades, the International Council for the Exploration of the Sea (ICES) has set guidelines for best practise quality control of age estimation procedures. The applicability of these guidelines is assessed by reviewing the ageing issues of eastern Baltic cod (EBC) as a case study....

  3. SIMULASI SISTEM KELISTRIKAN KAMAR HOTEL MENGGUNAKAN SMART RELAY

    Directory of Open Access Journals (Sweden)

    I Nyoman Sukarma

    2018-03-01

    Full Text Available Fungsi dari alat key tag atau hotel switch atau key card adalah memutus atau menyambungkan aliran listrik ke dalam suatu area tertentu atau ruang. Key tag memiliki peran penting pada kamar hotel untuk mencegah pemborosan energi pada saat kamar hotel tidak berpenghuni atau belum tersewakan. Untuk itu, penulis merancang simulasi sistem kelistrikan pada kamar hotel yang dikontrol dengan smart relay. Pada simulasi ini digunakan smart relay Zelio Logic buatan Schneider Electric. Pemrograman smart relay ini menggunakan ladder diagram yang disusun menggunakan perangkat lunak ZelioSoft2 dari Schneider Electric. Smart relay menerima sinyal masukan dari sensor, key tag dan sakelar. Sinyal masukan tersebut selanjutnya diproses agar lampu, kotak-kontak, exhaust fan, dan AC (Air Conditioner pada kamar hotel dapat bekerja.

  4. The effects of trends in technology on the hotel industry: a case study of Scandic Hotel Simonkenttä and Hilton Hotel Kalastajatorppa

    OpenAIRE

    Tamang, Surya Maya; Bernaldo, Ruth Jane

    2016-01-01

    The hotel industry continues to develop through innovations of technology. Trends in technol-ogy are evident in various forms, such as software and operating systems, high-tech devices and equipment, and social media networks. These can improve a hotel’s competitive ad-vantage and increase customer satisfaction. The objective of this research project was to examine the effects of technological trends in hotels and as perceived by the employees (the technology users) and to find out if ther...

  5. Hotels presence on the Internet : A comparing study of Karlstads chain owned hotels and privately owned hotels exposure on the Internet.

    OpenAIRE

    Mattsson, Peter; Kocev, Nikola

    2014-01-01

    In today’s society Internet is evolving the tourism industry and it’s the pioneers that use this marketing channel to further their brands that’s that reap the benefits of early adoption. In this essay we research how well two kinds of ownership structures, private ownership and chain ownership, in the hotel market match up against each other in Internet presence and the steps they have taken to encourage guests too book via their websites.   We determined that the hotel market in Karlstad wa...

  6. Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

    OpenAIRE

    Ade Mubarok; M Ridza Apriyanta

    2017-01-01

    Abstrak Hotel adalah industri yang berkembang sangat cepat seiring dengan perkembangan teknologi informasi. salah satu faktor yang dapat memberikan fasilitas kenyamanan adalah adanya layanan informasi yang cepat untuk reservasi hotel. Beberapa masalah yang biasanya dihadapi pihak hotel dan calon tamunya seperti sulit mendapatkan informasi yang cepat, melakukan check in dan pembayaran yang mengharuskan tamu datang lansung ke hotel, melakukan pencatatan buku tamu dan membuat laporan secara ...

  7. Ice-nucleating particle emissions from photochemically aged diesel and biodiesel exhaust

    Science.gov (United States)

    Schill, G. P.; Jathar, S. H.; Kodros, J. K.; Levin, E. J. T.; Galang, A. M.; Friedman, B.; Link, M. F.; Farmer, D. K.; Pierce, J. R.; Kreidenweis, S. M.; DeMott, P. J.

    2016-05-01

    Immersion-mode ice-nucleating particle (INP) concentrations from an off-road diesel engine were measured using a continuous-flow diffusion chamber at -30°C. Both petrodiesel and biodiesel were utilized, and the exhaust was aged up to 1.5 photochemically equivalent days using an oxidative flow reactor. We found that aged and unaged diesel exhaust of both fuels is not likely to contribute to atmospheric INP concentrations at mixed-phase cloud conditions. To explore this further, a new limit-of-detection parameterization for ice nucleation on diesel exhaust was developed. Using a global-chemical transport model, potential black carbon INP (INPBC) concentrations were determined using a current literature INPBC parameterization and the limit-of-detection parameterization. Model outputs indicate that the current literature parameterization likely overemphasizes INPBC concentrations, especially in the Northern Hemisphere. These results highlight the need to integrate new INPBC parameterizations into global climate models as generalized INPBC parameterizations are not valid for diesel exhaust.

  8. On the origin of the ice ages

    OpenAIRE

    Oerlemans, J.

    1984-01-01

    Ice sheet dynamics provide a possible explanation for the 100 kyr power in climatic records. Some numerical experiments presented here show that even the transition from an essentially ice-free earth to a glacial can be produced by a northern hemisphere ice-sheet model, provided that a slow general cooling on the northern hemisphere continents is imposed. Such a cooling could for example be the result of continental drift.

  9. Hotel Employees' Japanese Language Experiences: Implications and Suggestions.

    Science.gov (United States)

    Makita-Discekici, Yasuko

    1998-01-01

    Analyzes the Japanese language learning experiences of 13 hotel employees in Guam. Results of the study present implications and suggestions for a Japanese language program for the hotel industry. The project began as a result of hotel employees frustrations when they were unable to communicate effectively with their Japanese guests. (Auth/JL)

  10. Geography Matters in Online Hotel Reviews

    Science.gov (United States)

    Wang, Mingshu; Zhou, Xiaolu

    2016-06-01

    In resonance with the popularity of user-generated contents (UGC) and the volunteered geographic information (VGI), this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels), which violates the assumption that ordinary least-square (OLS) is the best linear unbiased estimator (BLUE); therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

  11. GEOGRAPHY MATTERS IN ONLINE HOTEL REVIEWS

    Directory of Open Access Journals (Sweden)

    M. Wang

    2016-06-01

    Full Text Available In resonance with the popularity of user-generated contents (UGC and the volunteered geographic information (VGI, this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels, which violates the assumption that ordinary least-square (OLS is the best linear unbiased estimator (BLUE; therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

  12. Human Resource Evaluation in Hotel Units

    Directory of Open Access Journals (Sweden)

    George Aspridis

    2012-03-01

    Full Text Available This paper aims at presenting and analysing the performance appraisalsystems and the human potential development in hotelunits. It aims at integrating and updating many aspects of performanceappraisal while concentrating on the hotel units systemto prove the importance of human resource evaluation in hotelunits and the procedure that is to be followed by the enterprisefor further development of hotel employees. HR evaluation analysisis presented through relevant theoretical background on theevaluation method and the presentation of the practical problematicalissues in order to create an image for a whole evaluationsystem of HR in Greek hotel enterprises.

  13. The Pricing Effects of Heritage at an Iconic Hotel

    Directory of Open Access Journals (Sweden)

    Bradford T. Hudson

    2015-05-01

    Full Text Available Historic hotels are a recognized product type in the lodging industry and may be found in significant numbers throughout the globe. The purpose of this article is to validate the notion that heritage can be an important element of the consumer value proposition for older hotels, by demonstrating that an iconic hotel with a distinct historical identity is able to attain a price premium over newer hotels with comparable operating characteristics. This exploratory study is based on qualitative field research conducted by the author, and quantitative analysis of pricing data that was collected by a regional hotel industry association over a five year period. The author concludes that heritage does indeed have a positive effect on the ability to attain a price premium at historic hotels, especially for leisure travelers.

  14. de los hoteles españoles

    Directory of Open Access Journals (Sweden)

    Enrique Claver Cortés

    2007-01-01

    Full Text Available Los hoteles necesitan cada vez más información para su correcta gestión y para maximizar su desempeño o éxito empresarial. De esta forma, en este estudio se analizan una serie de variables estratégicas clave que influyen directamente sobre el desempeño hotelero. Estas variables son el tamaño, el tipo de gestión y la categoría de los hoteles. En este trabajo, empleando la teoría de los grupos estratégicos, se han agrupado los hoteles españoles de entre 3 a 5 estrellas en función de cada una de estas variables estratégicas con el objetivo de determinar si influyen significativamente sobre el desempeño hotelero y en qué sentido. Entre los resultados que se han obtenido destacan el hecho de que a mayor tamaño y categoría, mayor es el desempeño que alcanzan los hoteles. Así mismo, los hoteles que pertenecen a cadenas alcanzan niveles de desempeño mayores que los independientes. Por lo tanto, de esta investigación se deducen importantes implicaciones para la dirección hotelera.

  15. Role of parking in the hotel supply chain management

    Directory of Open Access Journals (Sweden)

    Robert Maršanić

    2015-12-01

    Full Text Available Background: Supply chain management in tourism has only recently become the topic of the scientific research. The hotel product as a tourist product presents a specific mix of services and products The focus of this study has been placed on the hotel company, that, in order to create such a product, builds its own network of partners (companies, co-workers, to bring together and coordinate activities intended to result in the desired features of the hotel product. This study was evaluated as a scientifically relevant because until now the position of parking services in the hotel product has not been analyzed from the perspective of the hotel efforts and abilities to provide parking places for their guests by analyzing to which extent a good and available parking space really affects the quality of the hotel product. The aim of the study was to define the framework in which the supply chain management acts with reference to the parking service and stakeholders in the network. Methods: The method of interviewing hotel managers was used to obtain necessary data. Through the simple numerical calculations including the number of parking spaces and the capacity of the hotel accommodation we tried to identify the interrelationship, i.e. the degree of alignment of the respective sizes. Results: It turned out that towns of Rijeka and Opatija are faced with a shortage of parking spaces, especially during the tourist season. The trend of providing parking services for guests in hotel-owned garages or car parks is typical for the everyday hotel operation and the shortage of such an option, is resolved through the lease of a certain number of parking spaces in public garages and car parks. These parking spaces are away from the hotel, the guests' dissatisfaction is a normal consequence of such a decision and it is mitigated through the commercial measures. Hotel management considers a provided parking space an important element of the hotel product quality

  16. The world’s biggest hotel companies. Old trends and new tendencies

    Directory of Open Access Journals (Sweden)

    Kowalczyk Andrzej

    2015-12-01

    Full Text Available Many hotels are owned by a few dozen so-called hotel chains or hotel systems. The rapid growth of big hotel companies can be regarded as proof of the entrance of hotel systems into the globalisation phase. Since 2006, companies from the People’s Republic of China (PRC have been among the world’s top hotel systems. This year can be considered as the symbolic beginning of a new stage in the history of the largest hotel systems. This paper shows two main trends. On the one hand, the processes that could be observed in the market of the major global hotel systems from the 1990s are still discernible (for example, the position of the so-called hotel megasystems. On the other hand, new trends have come to the fore in recent years, notably the emergence of systems from the People’s Republic of China among the world’s largest hotel systems.

  17. Alcohol consumption and driving intentions amongst hotel patrons.

    Science.gov (United States)

    McLean, S; Wood, L J; Davidson, J; Montgomery, I M; Jones, M E

    1993-01-01

    To examine the extent to which hotel patrons drink in excess of current health recommendations, and to identify risk factors for excessive drinking, hotel patrons were invited to participate in a survey of social drinking, which included a free breath test. Patrons were approached at 15 min. intervals, and 1000 subjects were studied. Amongst this group of hotel patrons interviewed, 1 in 2 had consumed alcohol in excess of the daily limit recommended by the National Health & Medical Research Council. One in 10 intending drivers had a BAC over the legal limit. Excessive drinking and drink driving appear to be prevalent amongst hotel patrons, and hotels should be targets for interventions designed to reduce these problems. For example, the National Guidelines for the Responsible Serving of Alcohol should be more widely practised.

  18. Hotell Radisson SAS = Radisson SAS Hotel / Inga Raukas

    Index Scriptorium Estoniae

    Raukas, Inga, 1967-

    2001-01-01

    Projekteerija Arhitektuuribüroo Künnapu & Padrik. Arhitektid Vilen Künnapu, Ain Padrik, Eero Palm, Tarmo Maiste. Sisekujundajad Christian Lundwall, Jan Öberg. Konstruktsioonid: Teuvo Meriläinen, Jyrki Rautamäki. Projekt ja hotell valmis 2000. 12 ill.: korruste plaanid, sise- ja välisvaated

  19. Ice age aerosol content from east Antarctic ice core samples and past wind strength

    International Nuclear Information System (INIS)

    Petit, J.R.; Briat, M.; Royer, A.

    1981-01-01

    The possible link between the aerosol content from the 905 deep Dome C ice core (East Antartica) which spans some 32,000 yr (Lorius et al. Nature; 280:644 (1979)) and climate, is considered. No evidence of major global or local volcanic activity was found though large marine and continental inputs (respectively 5 and 20 times higher than present) were observed at the end of the last Glacial stage. It is considered that they reflect glacial age climate with stronger atmospheric circulation, enhanced aridity and faster aerosol transport towards the Antarctic continent. (U.K.)

  20. Energy Performance of Hotel Buildings in Lijiang, China

    Directory of Open Access Journals (Sweden)

    Mingfang Tang

    2016-08-01

    Full Text Available The hotel industry in China has experienced rapid growth in the past ten years and made a considerable contribution to the global tourism economy. This paper focuses on the energy performance of hotel buildings in Lijiang, China. Hotel characteristics, daily operational data, and energy use data were collected by carrying out a survey of 24 hotels. The average annual energy use intensity (EUI of four-, three-, two-, and one-star rated hotels was 180.8 kWh/m2, 113.3 kWh/m2, 74.2 kWh/m2, and 70.2 kWh/m2, respectively. Electricity, as the dominant energy source, accounted for 81% of total energy consumption and was used in the operation of air conditioning, lighting, heating, etc. Pearson correlations between EUI showed that hotel star rating, number of guest rooms, room revenue, and number of workers gave a reasonably strong correlation. A regression-based benchmarking model was established to predict EUI, and a standardization process of EUI was illustrated by statistical analysis.

  1. Market segmentation and the changing budget hotel industry in urban South Africa

    Directory of Open Access Journals (Sweden)

    Market segmentation and the changing budget hotel industry in urban South Africa

    2013-01-01

    Full Text Available Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism economy after its democratic transition. Historically, the South African hotel industry became dominated by one- and two-star budget accommodation as a result of the country’s liquor legislation. With the reconfiguration of the hotel industry after 1990 to target the growing international tourism market, the role of budget hotels changed. This analysis examines the diminished role of budget hotels in South Africa’s hotel economy, the shifting nature of the budget hotel and location patterns of budget hotels from 1990 to the present. It shows that post-1990 budget hotels are mainly concentrated in large cities and secondary centres of South Africa, and that in small towns the former liquor-focused budget hotel has been replaced by other forms of accommodation.

  2. Study on Online Hotel Reservation Systems

    OpenAIRE

    Alleweldt, Frank; Tonner, Klaus; McDonald, Marc

    2009-01-01

    This study, conducted by Civic Consulting, looks at both pre-contractual and contractual matters concerning online hotel reservation systems, examines relevant Community rules, identifies gaps and, where needed, discusses possible policy options. Key conclusions The study shows that the impact of Community law on online hotel

  3. End of the "Little Ice Age" in the Alps not forced by industrial black carbon

    Science.gov (United States)

    Sigl, Michael; Osmont, Dimtri; Gabrieli, Jacopo; Barbante, Carlo; Schwikowski, Margit

    2016-04-01

    Light absorbing aerosols present in the atmosphere and cryosphere play an important role in the climate system. Their presence in ambient air and snow changes radiative properties of these media, thus contributing to increased atmospheric warming and snowmelt. High spatio-temporal variability of aerosol concentrations in these media and a shortage of long-term observations contribute to large uncertainties in properly assigning the climate effects of these aerosols through time. Glaciers in the European Alps began to retreat abruptly from their mid-19th century maximum, marking what appeared to be the end of the Little Ice Age. Radiative forcing by increasing deposition of industrial black carbon to snow has been suggested as the main driver of the abrupt glacier retreats in the Alps (Painter et al. 2012). Basis for this hypothesis were model simulations using ice-core measurements of elemental carbon at low temporal resolution from two ice cores in the Alps. Here we present sub-annually resolved, well replicated ice-core measurements of refractory black carbon (rBC; using a SP2 soot photometer), mineral dust (Fe, Ca), biomass burning (NH4, K) and distinctive industrial pollution tracers (Bi, Pb, SO4) from an ice core in the Alps covering the past 250 years. These reconstructions allow to precisely compare the timing of observed acceleration of glacier melt in the mid-19th century with that of the increase of soot deposition on ice-sheets caused by the industrialization of Western Europe. Our study suggests that at the time when European rBC emission rates started to significantly increase Alpine glaciers have already experienced more than 70% of their total 19th century length reduction. Industrial BC emissions can therefore not been considered as the primary forcing of the rapid deglaciation at the end of the Little Ice Age in the Alps. References: Painter, T. H., M. G. Flanner, G. Kaser, B. Marzeion, R. A. VanCuren, and W. Abdalati (2013), End of the Little Ice

  4. PERANAN COOK DI EVENT KITCHEN HOTEL HYATT REGENCY BANDUNG

    Directory of Open Access Journals (Sweden)

    Rizky Firdaus

    2016-03-01

      Abstrak - Hotel merupakan salah satu pendukung pariwisata, dimana keberadaanya begitu penting untuk mengakomodir kebutuhan-kebutuhan wisatawan yang berkaitan dengan penginapan, restoran, penyelenggaraan event dan hiburan, sehingga faktor kualitas pelayanan yang diberikan menjadi kunci keberhasilan dari suatu hotel. Penyelenggaraan event di hotel menjadi tren tersendiri dan sangat berpotensi untuk terus dikembangkan, salah satu kualitas pelayanan yang sangat penting yaitu penyediaan hidangan bagi kegiatan event, maka peran cook di event kitchen menjadi aspek yang dapat menentukan baik tidaknya event terlaksana. Hotel Hyatt Regency Bandung sebagai hotel bintang 5 memiliki 6 outlet untuk mendukung pelayanan hidangan bagi event yang diselenggarakan di hotel tersebut. Keenam outlet tersebut yaitu outlet Banquet Kitchen, outlet Taruma Café Kitchen, outlet Regecy Kitchen, outlet Cha Yuen Kitchen, outlet Commissary Kitchen dan outlet Simider Kitchen. Dalam suatu outlet biasanya terdiri dari 6 sampai 7 cook. Dimana mereka memiliki tugas masing-masing, seperti bagian chef de partie yang bertugas untuk menyediakan dan mengawasi pengadaan kebutuhan bahan makanan, dan ada pula bagian commis yang bertugas untuk mengolah bahan makanan menjadi masakan yang dapat disajikan untuk kegiatan event. Peran dari masing-masing bagian begitu penting bagi kelancaran event yang terlaksana, dan kelancaran suatu event yang terlaksana berdampak baik pada image hotel dimata konsumen.   Kata Kunci : Hotel, Even Kitchen, Cook.

  5. The Application of Intelligent Building Technologies to Space Hotels

    Science.gov (United States)

    Fawkes, S.

    This paper reports that over the last few years Intelligent Building technologies have matured and standardised. It compares the functions of command and control systems in future large space facilities such as space hotels to those commonly found in Intelligent Buildings and looks at how Intelligent Building technologies may be applied to space hotels. Many of the functions required in space hotels are the same as those needed in terrestrial buildings. The adaptation of standardised, low cost, Intelligent Building technologies would reduce capital costs and ease development of future space hotels. Other aspects of Intelligent Buildings may also provide useful models for the development and operation of space hotels.

  6. Contract Management: Organisational and Legal Form of Hotel Networks

    OpenAIRE

    Burak Tatyana V.

    2013-01-01

    Hotel business has been the most dynamic and profitable segment of economy, which is characterised with a high degree of internationalisation of capital and international character, during the recent decades. We clearly observe development of national and international hotel networks at this stage. Management contract is one of the methods of development and creation of hotel networks. The article describes theoretical basis of introduction of the contract management into the hotel business, ...

  7. Quality Dimension for Elderly Service in Taiwan Hotel Industry

    OpenAIRE

    Chung-Chieh Lee; Feng-Hua Yang; Chih-Jen Chen

    2013-01-01

    The author conducted a questionnaire survey on randomly selected elderly tourists from three hotel groups in Taiwan: international group, domestic-business group, and domestic-tourist group. Based on the literature, the author developed a questionnaire and asked these tourists to rate the hotels in which they were staying on three quality dimensions: brand awareness, hotel facilities, and hotel services. Through the questionnaire survey, the author wanted to determine the performance of the t...

  8. EMPLOYMENT AND HUMAN CAPITAL IN THE GREEK HOTEL INDUSTRY

    OpenAIRE

    Efstathios VELISSARIOU; Christos AMIRADIS

    2014-01-01

    Tourism can have significant impacts on employment in tourist destinations. It must be also noted that the human capital in the tourism sector, and more specifically in hotels, constitutes a basic factor of quality. The effectiveness of service in the Hotel industry is often linked with the sufficient number of hotel personnel, their individual qualities and efficient Human resources management. The development of the hotel industry in Greece and the resulted employment and characteristics of...

  9. Budgeting practices: a study on Brazilian hotel companies

    Directory of Open Access Journals (Sweden)

    Paula de Souza

    2015-12-01

    Full Text Available This study aims to explore the budgeting practices in the hotel companies of Brazil’s main tourist centers. The justification is oriented by the number of foreign tourists received by the top ten Brazilian tourist destinations, which reaches 95% of the country. Another motivation is the lack of research on hotel companies in developing countries, and it should also be considered that Brazil will host the World Cup in 2014 and the Olympic Games in 2016, which requires a suitable hotel structure to receive a large number of athletes and tourists. Thus, in order to achieve the purpose of this study, surveys were sent to the hotels associated with the Brazilian Association of the Hotel Industry (ABIH, with replies by 40 hotel companies. Descriptive statistics were applied to the results, in order to improve the basis for discussions. The results indicate that most of the hotels adopt corporate budgeting with bottom-up as main budgeting process. Research shows that budgets are developed, more frequently, using the results from previous years and economic indicators. In the performance evaluation, the comparative analysis, the analysis of the causes of deviations and adequacy measures are often applied. The analysis of variance is primarily directed at controlling costs/expenses, identifying potential problems and providing feedback for the next period.

  10. Perceived workplace mistreatment: Case of Latina hotel housekeepers.

    Science.gov (United States)

    Hsieh, Yu-Chin Jerrie; Sönmez, Sevil; Apostolopoulos, Yorghos; Lemke, Michael Kenneth

    2017-01-01

    Latina hotel housekeepers' social class, gender, race/ethnicity, nationality, and United States immigration status render them particularly vulnerable to workplace mistreatment. We sought to reveal the array of policy- and interpersonal-related mistreatment experienced by Latina hotel housekeepers in the southeastern United States employed at 75 local hotels which included 4-star, 3-star, 2-star, and 1-star properties. This ethnographic study involved 27 in-depth interviews with Latina hotel housekeepers. Using semi-structured in-depth interview guides, participants were interviewed until collected data reached saturation. Data were coded to explore themes and relationships for the housekeepers' work environments, and thick descriptions of these environments were developed. Participants ranged in work experience from 1 to 15 years, with all but one unable to reach full-time status, and were paid between $7.25 and $8.00 per hour. Policy-related phenomena, such as low pay, lack of paid sick leave or overtime, and absence of appropriate cleaning tools or protective equipment were all perceived as forms of mistreatment by Latina hotel housekeepers. Interpersonal mistreatment in the form of supervisor favoritism, unfair work assignments, biased allocation of cleaning supplies, disrespect, and verbal abuse due to ethnicity was also perceived. Latina hotel housekeepers endure mistreatment that impacts their psychosocial and physical occupational health. We provide recommendations to minimize workplace mistreatment and improve well-being of Latina hotel housekeepers.

  11. Loyalty Card Promotional Activity in Budget Hotel

    OpenAIRE

    Teng, Fei

    2010-01-01

    Loyalty card is one of the most commonly used promotional activities in business. Thus far, there are some research has been done on luxury hotel, but very few researches are on budget hotel. So, the purpose of the thesis is finding out the Swedish customers’ attitude and behavior towards budget hotel’s loyalty card; getting to know what factors influence Swedish customers’ response towards the loyalty card and budget hotels. In the thesis, the main research problem is “How do Swedish custome...

  12. Tinjauan Loyalitas Tamu Di Hotel Pangeran Pekanbaru

    OpenAIRE

    Oktariani, Elvi; Achnes, Syofia

    2016-01-01

    Loyalty is an important thing in any industry, including in the hotel industry. There are some definition of customer loyalty, which can be concluded as “the behavior and attitude that is shown by a customer in type of repurchasings and commitments in al long term at a certain company or product”. Hotel Pangeran Pekanbaru is challenged to retain their customer to always be chosen at anytime they stay in Pekanbaru. The loyalty aspect of Hotel Pangeran Pekanbaru's customer is described by this ...

  13. Service Quality in Hotel Industry - Customer Satisfaction

    OpenAIRE

    Fučíková, Martina

    2009-01-01

    The theoretical part of the master thesis focuses mainly on particular methods to help to identify customer satisfaction with regard to the specific processes in the hotel industry. The practical part determines the customer satisfaction in the hotel Jalta. A customer satisfaction survey based on a research of the web pages www.hrs.com, www.booking.com, www.tripadvisor and the evaluation of questionnaires provided by the hotel Jalta has been carried out. In addition a mystery shopping with an...

  14. Towards Universal Design Hotels in Denmark

    DEFF Research Database (Denmark)

    Grangaard, Sidse

    2016-01-01

    on their website. There exists an attitude in the hotel sector that functions as a barrier for Universal Design: if there are enough guests, for example business travellers, then why market the hotel on Universal Design? The paper points out the coherence between the understanding of the users and the view...

  15. HOTEL INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    The Holiday Inn Beijing Focus Square Holiday Inn Beijing Focus Square is the newest and tallest international mid-scale hotel at Wangjing’s famous business hub which is within walking distance of many multinational companies and surrounded by a variety of dining and shopping outlets.

  16. Social value of online information in the hotel industry

    Directory of Open Access Journals (Sweden)

    Moraru Remus Christian

    2017-07-01

    Full Text Available Studies show that public information can create social value, which reflects on the purpose of this paper in identifying information on the online environment of the hotel industry which can directly or indirectly create social value and ultimately a competitive edge. Privately owned, small and mid-sized hotels in Romania find themselves in competitive online environment and, as such, many of them cannot compete or don’t possess the know-how to compete within the online environment. With identifying the information shared on the hotels online environment and the capability of the information in creating social value, hotels can reevaluate their online strategies. The immediate objective of this paper is to analyze the websites of a sample of 99 small and mid-sized hotels in Romania and to identify critical information that can directly or indirectly create social value. Part of the objective is to draw a conclusion of the main differences on the information shared on the hotels website, which in terms will show where small and mid-sized hotels can improve their online content strategy with socially valuable information. Key findings reflect that Romanian hotels have a clear pattern across the country when it come to their online environment. However, there are serious deficiencies that can influence both economical results and the possibility of creating socially valuable information online. This work increases our understanding of the information shared on the hotels websites in Romania and comes with suggestions that hoteliers can apply in the future to increase the competitiveness and the social value of their online environment.

  17. Explosive ice age diversification of kiwi.

    Science.gov (United States)

    Weir, Jason T; Haddrath, Oliver; Robertson, Hugh A; Colbourne, Rogan M; Baker, Allan J

    2016-09-20

    Molecular dating largely overturned the paradigm that global cooling during recent Pleistocene glacial cycles resulted in a burst of species diversification although some evidence exists that speciation was commonly promoted in habitats near the expanding and retracting ice sheets. Here, we used a genome-wide dataset of more than half a million base pairs of DNA to test for a glacially induced burst of diversification in kiwi, an avian family distributed within several hundred kilometers of the expanding and retracting glaciers of the Southern Alps of New Zealand. By sampling across the geographic range of the five kiwi species, we discovered many cryptic lineages, bringing the total number of kiwi taxa that currently exist to 11 and the number that existed just before human arrival to 16 or 17. We found that 80% of kiwi diversification events date to the major glacial advances of the Middle and Late Pleistocene. During this period, New Zealand was repeatedly fragmented by glaciers into a series of refugia, with the tiny geographic ranges of many kiwi lineages currently distributed in areas adjacent to these refugia. Estimates of effective population size through time show a dramatic bottleneck during the last glacial cycle in all but one kiwi lineage, as expected if kiwi were isolated in glacially induced refugia. Our results support a fivefold increase in diversification rates during key glacial periods, comparable with levels observed in classic adaptive radiations, and confirm that at least some lineages distributed near glaciated regions underwent rapid ice age diversification.

  18. Are Hotels Coveting only Half of the Millennial Market? Part Two

    OpenAIRE

    Brudney, David M.

    2017-01-01

    What hotels can do/are doing to compete? In competing with lodging rentals, hotel brands have taken note and taking action. Hotels are working to individualize their properties so they feel more boutique. Some hotels are now oering original guidebooks written by locals, while chains are creating collections of properties, like Hilton Curio, where the hotels are distinctive rather than cookie-cutter.

  19. ANALISIS KONTRIBUSI PAJAK HOTEL TERHADAP PENDAPATAN ASLI DAERAH KABUPATEN NUNUKAN

    OpenAIRE

    -, MULIATI

    2014-01-01

    2014 Analisis Kontribusi Pajak Hotel terhadap Pendapatan Asli Daerah Kabupaten Nunukan Analysis of The Contributions Tax on Hotel Againts Regional Renenue Nunukan District Muliati Haerial M. Christian Mangiwa Penelitian ini bertujuan untuk mengetahui seberapa besar kontribusi pajak hotel terhadap pendapatan asli daerah, mengetahui sistem pengawasan, dan potensi yang ada untuk meningkatkan pajak hotel, mengetahui sistem dan prosedur...

  20. Sistem Pendukung Keputusan Untuk Pengadaan Fasilitas Hotel Menggunakan Metode TOPSIS

    Directory of Open Access Journals (Sweden)

    Susi Hendartie

    2014-01-01

    Full Text Available The development of hotel business to make consumers more critical to choose a hotel products and services. If the hotel facilities more complete, so interest of the consumer is higher to choose the hotel. This  research study intend to build a decision support system for the procurement of hotel facilities with TOPSIS method. This method uses the six alternative form of the data; hotel rooms (guest  room, karaoke, gift shop, a gym, spa and travel corner (travel tour information and data of some criteria. This method was chosen because it is based on the best alternative concept, was not only has the shortest distance from the positive ideal solution, but also has  the longest distance  from  the  negative  ideal  solution.  TOPSIS  calculations  systems  have  been  done  the  comparison  of  final  value  using  excell calculation. Calculations that used in this research study is simple and produces alternative hotel rooms (guest room with t he highest ranking as the ideal solution. TOPSIS method facilitates decision-makers in choosing the best alternative for the procurement of hotel facilities.Keywords : Decision support system; Hotel facilities; TOPSIS

  1. Sharia-compliant hotels in Egypt: Concept and chanllenges

    Directory of Open Access Journals (Sweden)

    Hesham Ezzat Saad

    2014-06-01

    Full Text Available This study was undertaken to provide greater clearness for the meaning of the ShariaCompliant Hotel (SCH and identify the challenges facing the development of this type of hotels in Egypt. To fulfill these objectives, Delphi technique, as a method of refining group opinions, was used. The study used two rounds e-mailed questionnaires. Findings indicated that the most important defining features of SCH were; no alcohol or pork allowed, gender segregation was significant and halal food products are significant. Other important defining features included; Quran and prayer mats in each room, no nightclubs, disco or bars, and signs indicating the direction of Mecca in every room. The main SCH challenges cited by the respondents were deprivation of the insertion in the international or local hotel classifications; competition with other non-Islamic hotels, and need for specific criteria appropriated to the international hotel classifications.

  2. When rendering hospitality becomes collateral damage: Psycho-organisational variables and job burnout amongst hotel workers in metropolitan Nigeria

    Directory of Open Access Journals (Sweden)

    Oluyinka Ojedokun

    2013-10-01

    Research purpose: The study investigated the influence of psycho-organisational variables (i.e. perceived organisational support, self-efficacy and age on job burnout amongst hotel workers. Motivation for the study: Investigating the independent and joint influence of psychoorganisational variables on burnout will assist in pulling together psycho-organisational factors influencing burnout and its dimensions cohesively in systematic theory building and intervention plans. Research design, approach and method: This is a cross-sectional survey designed to investigate perceived organisational support, self-efficacy and age as predictors of job burnout amongst 268 hotel workers from 10 registered hotels in some metropolitan cities in Ondo State, south-western Nigeria. Structural equation modelling techniques were conducted to test the proposed hypotheses. Main findings: Structural equation modelling revealed that perceived organisational support and self-efficacy have inverse relationships with burnout syndrome and its dimensions. Practical/managerial implications: These findings imply that it is possible for different stakeholders in the hotel industry in Nigeria to reduce the incidence of high burnout amongst hotel workers by providing adequate organisational support to cope with difficult job demands and organising self-efficacy training to improve individuals’ confidence in their abilities to deal with job burnout. Such intervention can be individual-oriented, organisation-oriented or a combination. Contribution/value-add: This study contributes to literature by confirming that organisational support and self-efficacy are relevant in coping with burnout.

  3. International Modal choice determinants in the Spanish Hotel Sector

    OpenAIRE

    Ana Ramón Rodríguez

    2001-01-01

    Hotel industry is a management intensive industry as well as a distinct real estate asset class. During the 80ís, a reduced number of hotel groups led the internationalization of the Spanish tourism industry. In the decade of the 90ís, the process of internationalization wraps to a growing and dynamic volume of hotel chains, acquiring an exponential growth. Spanish hotel firms have nearly one hundred thousand rooms outside their home nations in three hundred and forty six thousand properties ...

  4. No iron fertilization in the equatorial Pacific Ocean during the last ice age.

    Science.gov (United States)

    Costa, K M; McManus, J F; Anderson, R F; Ren, H; Sigman, D M; Winckler, G; Fleisher, M Q; Marcantonio, F; Ravelo, A C

    2016-01-28

    The equatorial Pacific Ocean is one of the major high-nutrient, low-chlorophyll regions in the global ocean. In such regions, the consumption of the available macro-nutrients such as nitrate and phosphate is thought to be limited in part by the low abundance of the critical micro-nutrient iron. Greater atmospheric dust deposition could have fertilized the equatorial Pacific with iron during the last ice age--the Last Glacial Period (LGP)--but the effect of increased ice-age dust fluxes on primary productivity in the equatorial Pacific remains uncertain. Here we present meridional transects of dust (derived from the (232)Th proxy), phytoplankton productivity (using opal, (231)Pa/(230)Th and excess Ba), and the degree of nitrate consumption (using foraminifera-bound δ(15)N) from six cores in the central equatorial Pacific for the Holocene (0-10,000 years ago) and the LGP (17,000-27,000 years ago). We find that, although dust deposition in the central equatorial Pacific was two to three times greater in the LGP than in the Holocene, productivity was the same or lower, and the degree of nitrate consumption was the same. These biogeochemical findings suggest that the relatively greater ice-age dust fluxes were not large enough to provide substantial iron fertilization to the central equatorial Pacific. This may have been because the absolute rate of dust deposition in the LGP (although greater than the Holocene rate) was very low. The lower productivity coupled with unchanged nitrate consumption suggests that the subsurface major nutrient concentrations were lower in the central equatorial Pacific during the LGP. As these nutrients are today dominantly sourced from the Subantarctic Zone of the Southern Ocean, we propose that the central equatorial Pacific data are consistent with more nutrient consumption in the Subantarctic Zone, possibly owing to iron fertilization as a result of higher absolute dust fluxes in this region. Thus, ice-age iron fertilization in the

  5. Hotel Section Management by Using Balanced Scorecard

    Directory of Open Access Journals (Sweden)

    Anna Lysy

    2009-04-01

    Full Text Available The paper presents some problems in using Balanced Scorecard (BSC in a hotel section. Fundamental element, which marks out BSC conception, is consolidation around vision and strategy appointed by the hotel management. Well compiled strategy should join all the targets and indexes, which compose four perspectives in BSC. Hotel section is the main gaining centre in the hotel, because the service quality is the main target of management strategy. BSC is a tool, which should not only measure effectiveness, but also implement changes, as soon as possible, so that the effects and expected results will be quick achieved. Most of the companies, which have used this conception, have treated it as a basic management system that joins strategy and operational activity. Therefore it is necessary to improve, modernize and create new sub perspectives in compiled BSC.

  6. The Relationship between Stock Returns and Past Performance of Hotel Real Estate Industry in the US: Is Hotel Real Estate prone to overinvestment

    OpenAIRE

    Minye Zhang; Yongheng Deng

    2008-01-01

    Hotel real estate industry is an important economy in the U.S. This study examines the return patterns of hotel real estate stocks in the U.S. from 1990 to 2007. This study utilizes an integrated framework which includes the most critical explanatory variables to investigate the determinants of the contrarian or momentum profits of the hotel real estate industry. The study finds that the magnitude and persistence of future returns of hotel real estate stocks can be predicted based on past ret...

  7. PERANAN AKURASI SISTEM KOMPUTER HOTEL DI FRONT OFFICE DEPARTEMENT DALAM MENINGKATKAN KEPUASAN TAMU DI THE BALAVA HOTEL MALANG

    Directory of Open Access Journals (Sweden)

    fitria earlike anwar sani

    2016-12-01

    Full Text Available Front Office is where the provision of information for guests were in the hotel from arranging their departure, including managing payments during their stay at the hotel. To facilitate the work of Front Office, the hotel uses a system called the Emerald System. System as one of the leading framework for managing information technology control serves to bring together all the needs of management by bridging existing dividing business risks, control needs and technical issues. According to the results of questionnaires computer system in The Balava Hotel still not accurately be seen from the number of respondents who answered "yes" by 30% and "No" as much as 70% this proves that the system Emerald distractions that affect employee performance and create a long wait so the service provided front office employees less than the maximum. While variable satisfaction of the guests at The Balava Hotel Malang according to the results of the questionnaire can be inferred from the number of respondents who answered "Yes" as much as 49% and "No" as much as 51% gained a lot of complaining when the administrative process at the time of check-in and check-out, this illustrates that the front office employees still can not do a service desired by the guest.

  8. Infraestructura común de telecomunicaciones aplicada a un hotel

    OpenAIRE

    Elizari Saco, Sergio

    2007-01-01

    Este proyecto consta sobre la realización de infraestructuras en un hotel, la normativa actual solo contempla edificios de viviendas, comunidades de vecinos, viviendas unifamiliares (urbanizaciones) pero no contempla nada acerca de hoteles, con este proyecto se pretende aplicar en la medida de lo posible estas leyes en el hotel, hay situaciones en las que es imposible aplicarlas y por lo tanto hay que idear la manera de resolverlo. También el intentar realizar instalaciones en el hotel de dóm...

  9. THE DEGREE OF CONSUMER SATISFACTION WITH HOTEL SERVICES

    Directory of Open Access Journals (Sweden)

    Danka CURAKOVIĆ

    2013-07-01

    Full Text Available The customer focus is one of the principles of quality management in organizations whose decisions, policy and strategy are based on market analysis. The results of the analysis are then used in the introduction of innovation, planning, investment in order to positioning in the market and meeting customer needs. The subject of research is the degree of consumer satisfaction with hotel services in order to determining the extent to which their quality meets customer needs and preferences. For the purposes of this paper there was conducted a research of primary and secondary materials, as well as field research in the July-August 2011. The research was conducted in hotels and B&B hotels in Novi Sad. The principal part of the paper is the analysis and description of results obtained in the study. The research results can be used by hotel managers in order to improve and adapt hotel services to market needs, as well by students.

  10. Sistem Informasi Hotel Modul Front Office Berbasis Web

    Directory of Open Access Journals (Sweden)

    James Kawilarang

    2015-04-01

    Full Text Available Hotel merupakan fasilitas yang sudah menjadi kebutuhan yang sangat penting bagi masyarakat meliputi kebutuhan traveling antar kota dalam urusan bisnis maupun wisata. Teknologi informasi dalam pengolahan informasi sangatlah diperlukan dalam pengolahan data instansi hotel agar data dapat dikelola dengan baik sehingga membantu pengelola dalam melakukan pengambilan keputusan. Berdasarkan kebutuhan yang mendasar dalam pengolahan data manajerial sebuah hotel yang merupakan pusat bisnis pariwisata Bali, maka terciptalah suatu ide untuk membuat sebuah sistem berbasis web dan terintegrasi dengan perangkat Android. Sistem yang berbasis web dan terintergrasi dengan perangkat Android merupakan sebuah solusi yang tepat untuk mengatasi permasalahan kebutuhan pengolahan data manajerial hotel yang berisfat dinamis dimana sistem informasi berbasis web mudah dikelola serta dapat dirancang dengan antarmuka yang fleksibel. Perkembangan teknologi mobile Android yang kini digunakan hampir oleh semua khalayak pengguna handphone juga merupakan sebuah nilai tambah tersendiri terhadap sistem pengolahan data tesebut, sehingga sistem mampu memberikan mobilitas yang lebih terhadap pengguna. Kata kunci : Teknologi, Sistem Informasi, Hotel, Front Office

  11. Investigation of Swedish cases reveals an outbreak of cryptosporidiosis at a Norwegian hotel with possible links to in-house water systems.

    Science.gov (United States)

    Hajdu, Agnes; Vold, Line; Østmo, Torild A; Helleve, Anna; Helgebostad, Sigrid R; Krogh, Truls; Robertson, Lucy; de Jong, Birgitta; Nygård, Karin

    2008-11-01

    In March 2007, the Norwegian Institute of Public Health was notified of Swedish individuals diagnosed with cryptosporidiosis after staying at a Norwegian hotel. In Norway, cryptosporidiosis is not reportable, and human infections are rarely diagnosed. A questionnaire on illness and exposure history was e-mailed to seven organised groups who had visited the hotel in March. Cases were defined as persons with diarrhoea for more than two days or laboratory-confirmed cryptosporidiosis during or within two weeks of the hotel visit. The risk factor analysis was restricted to two groups with the highest attack rates (AR) and same hotel stay period. Local food safety authorities conducted environmental investigations. In total, 25 diarrhoeal cases (10 laboratory-confirmed) were identified among 89 respondents. Although environmental samples were negative, epidemiological data suggest an association with in-house water consumption. In one group, the AR was higher amongst consumers of water from hotel dispenser (relative risk [RR] = 3.0; 95% confidence interval [CI]: 0.9-9.8), tap water (RR = 2.3; CI: 0.9-5.8), and lower amongst commercial bottled water drinkers (RR = 0.6; CI: 0.4-1.0). Consumption of ice cubes was a risk-factor (RR = 7.1; CI: 1.1-45.7) in the two groups combined. This outbreak would probably have remained undetected without the alert from Swedish health authorities, illustrating the difficulties in outbreak detection due to low health care seeking behaviour for diarrhoea and limited parasite diagnostics in Norway. Awareness of cryptosporidiosis should be raised amongst Norwegian medical personnel to improve case and outbreak detection, and possible risks related to in-house water systems should be assessed.

  12. Enhancing Georgetown’s Heritage Boutique Hotel Marketing Strategies: The Case of 1881 Chong Tian Cultural Hotel, Malaysia

    Directory of Open Access Journals (Sweden)

    Noor N Kader Ali

    2015-09-01

    Full Text Available Organizations has longed been searching for an effective problem identification tool. This study provides an improved method to root-cause analysis tool for practitioners, integrating mixed method research with problems identification technique. It also discovers the primary causes to  unfavorable performance for heritage boutique hoteliers. 1881 Chong Tian Cultural Hotel, one of the 18 heritage boutique hotels in Penang, reported a 23% financial loss in 2010, recovered in 2011, yield some profits in 2012 and 2013. However, growth in boutique hotel industry has been a challenge over the years. The sequential approach methodology, begins with sem-structured interviews, quantitative surveys on 100 general public and 56 hotel guests,  and analysis on unpublished company data, were summarized using a root-cause analysis tool called the Symptoms Versus Problems (SVP Framework that questioned on the occurance of the symptoms for the first three Tiers of the framework. The remaining symptoms and core problems are identified based on findings from all the three methods above plus field observations, concurrently. Two major symptoms are identified, specifically, unfavorable cultural service quality and ineffective marketing strategies. The unfavorable cultural service quality is due to ineffective cultural ambiance; unproductive display of heritage, cultural artifacts and infrastructure; as well as, unfavorable cultural related services. The ineffective marketing strategies are due to low technology adoption of websites and social media; and ineffective customer relationship management (CRM implementation. Thus, the recommended solutions bring to life the practices of Qing Dynasty cultural ambiance, ceremonies, historical shows and the royale reception. Information on artifacts and infrastructure is readily available. Website development and social media updates on latest Chong Tian Hotel activities are being developed. Embracing delegates using Qing

  13. IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY

    OpenAIRE

    Krželj-Čolović, Zorica; Cerović, Zdenko

    2013-01-01

    Information and Communication Technologies (ICT) influences the development tourism on globally, and its development has changed the practice of business. Any reference ICT in the hotel industry necessarily begins the concept of Property Management System (PMS). PMS as an essential component for hotel management provides tools as are necessary hotel staff in performing daily operations of the reservation, the accommodation capacities management, accounting, etc. This software supports all bas...

  14. Energy Efficiency Practices: Assessment of Ohrid Hotel Industry

    OpenAIRE

    Petrevska, Biljana; Cingoski, Vlatko

    2016-01-01

    This paper provides information on the extent how the hotel industry in Ohrid meets the energy efficiency practices in terms of the current level of involvement. By undertaking an online survey in three, four and five-star hotels, the study assesses the attitudes and willingness of hotel managers concerning applying energy efficiency and environmental protection concepts and practices. Moreover, it investigates various determinants of energy consumption, like: solid waste management, resource...

  15. A study of workplace satisfaction among hotel employees

    OpenAIRE

    Skeie, Thomas

    2011-01-01

    Master's thesis in International hotel and tourism management This research paper is a descriptive case study of 10 hotel employees collected through in-depth interviews in Stavanger region. The study is focusing on hotel employee’s view of workplace satisfaction and what they think contributes to workplace satisfaction. The study indicates that organizational culture, fair treatment, stress, salary, communication, relationship between co-workers is factors among others which influence emp...

  16. Penyusunan Dan Penyelenggaran A La Carte Menu Pada Hotel Sinabung Dan Resort

    OpenAIRE

    Nasution, Rahmawaty

    2011-01-01

    Dalam operasional hotel, hotel memiliki beberapa departemen yang mempunyai peranan yang sangat penting dalam penjualan jasa dan pelayanan, dan salah satunya adalah departemen Food & Beverage. Food & Beverage mempunyai peran yang sangat besar dalam sebuah hotel, karena pendapatan sebuah hotel yang terbesar ada pada Food & Beverage terutama pada restoran. Adapun salah satu nama jenis restoran yang ada di Hotel Sinabung. Hotel Sinabung menyediakan jenis menu antara lain A La Carte Menu. M...

  17. Measuring Service Quality Dimensions: An Empirical Analysis of Thai Hotel Industry

    OpenAIRE

    Dr. Sakun Boon-itt; Dr. Nopadol Rompho

    2012-01-01

    The aim of this study is to focus on hotel service quality based on the application of 29 characteristic indicators from the SERVQUAL model by comparing two hotel types, namely the boutique and the business hotel, in Thailand and to understand the expectation, perception and gaps between expectation and perception regarding hotel service quality. The study applied a self-administered questionnaire to measure the expectation and perception of service quality characteristics of hotels in Thaila...

  18. The surface of the ice-age Earth.

    Science.gov (United States)

    1976-03-19

    In the Northern Hemisphere the 18,000 B.P. world differed strikingly from the present in the huge land-based ice sheets, reaching approximately 3 km in thickness, and in a dramatic increase in the extent of pack ice and marine-based ice sheets. In the Southern Hemisphere the most striking contrast was the greater extent of sea ice. On land, grasslands, steppes, and deserts spread at the expense of forests. This change in vegetation, together with extensive areas of permanent ice and sandy outwash plains, caused an increase in global surface albedo over modern values. Sea level was lower by at least 85 m. The 18,000 B.P. oceans were characterized by: (i) marked steepening of thermal gradients along polar frontal systems, particularly in the North Atlantic and Antarctic; (ii) an equatorward displacement of polar frontal systems; (iii) general cooling of most surface waters, with a global average of -2.3 degrees C; (iv) increased cooling and up-welling along equatorial divergences in the Pacific and Atlantic; (v) low temperatures extending equatorward along the western coast of Africa, Australia, and South America, indicating increased upwelling and advection of cool waters; and (vi) nearly stable positions and temperatures of the central gyres in the subtropical Atlantic, Pacific, and Indian oceans.

  19. Greening the work force in Brazilian hotels: the role of environmental training.

    Science.gov (United States)

    Dias-Angelo, Fernanda; Jabbour, Charbel J C; Calderaro, José Armando

    2014-01-01

    Organizations are increasingly required to reduce their environmental impact through the adoption of environmental management, which requires the support of human resource practices. The objective of this study is to determine whether human resource management practices, especially training, are supporting environmental management practices at four hotels located in Brazil. This research is qualitative, based on the analysis of four hotels in Brazil. Based on the systematized empirical evidence collected from four hotels (Hotels A, B, C, and D), it can be concluded that: (1) human resource management is still not fully aligned with environmental objectives at the hotels studied; (2) only Hotel B has implemented environmental management practices and aligned with human resource management in a more developed manner, which may indicate that these two variables of analysis could have interrelations; (3) environmental training as a human resource management practice was verified in all hotels analyzed. The greening of human resources practices is not fully aligned with environmental objectives in the hotels studied. If these hotels really wish to "go green," environmental training will be necessary. Hotel stakeholders play a major role in implementing the greening of the hotel industry.

  20. Past and future ice age initiation: the role of an intrinsic deep-ocean millennial oscillation

    Science.gov (United States)

    Johnson, R. G.

    2014-05-01

    This paper offers three interdependent contributions to studies of climate variation: (1) the recognition and analysis of an intrinsic millennial oceanic oscillation that affects both Northern and Southern high latitude climates, (2) The recognition of an oceanographic switch to ice-free seas west of Greenland that explains the initiation of the Last Ice Age, and (3) an analysis of the effect of increasing salinity in the seas east of Greenland that suggests the possibility of the initiation of an ice age threshold climate in the near future. In the first contribution the millennial oscillation in the flow of the North Atlantic Drift reported by Bond et al. (1997) is proposed to be part of a 1500 yr intrinsic deep ocean oscillation. This oscillation involves the exchange of North Atlantic intermediate-level deep water (NADW) formed in the seas east of Greenland with Antarctic Bottom Water formed in a shallow-water zone at the edge of the Antarctic continent. The concept of NADW formation is already well known, with details of the sinking water flowing out of the Greenland Sea observed by Smethie et al. (2000) using chlorofluorocarbon tracers. The concept of Antarctic Bottom Water formation is also already well established. However, its modulation by the changing fraction of NADW in the Southern Ocean, which I infer from the analysis of Weyl (1968), has not been previously discussed. The modulated lower-salinity Antarctic Bottom Water that reaches the northern North Atlantic then provides negative feedback for the cyclic variation of NADW formation as proposed here. This causes the 1500 yr bipolar oscillation. The feedback suggests the possible sinusoidal character of the proposed oscillation model. The model is consistent with the cooling of the Little Ice Age (Lamb, 1972, 1995), and it also correctly predicts NASA's observation of today's record maximum area of winter sea ice on the Southern Ocean and the present observed record low rate of Antarctic Bottom Water

  1. Hotel chains: survival strategies for a dynamic future

    OpenAIRE

    Brendan Richard

    2017-01-01

    Purpose – The purpose of this paper is to better understand the future of hotel chains by exploring the evolving expectations of guests, potential innovations, emerging opportunities, and likely future scenarios. Design/methodology/approach – A literature review consisting of current events, industry reports, and recent trends is utilized to summarize and categorize the challenges and opportunities facing hotel chains. Findings – The future of hotel chains will be driven by the convergence of...

  2. Optimising the utility of hotel online distribution channels.

    OpenAIRE

    ZHANG, YIXIN

    2016-01-01

    Distribution channel plays an important role in the operation of hotel revenue management (RM), it is a key vehicle that can facilitate effective communication of the whole RM strategy, which helps hotels to accomplish their ultimate goal of revenue maximisation. However, the importance of distribution channel management in hotel revenue management has not received much attention in academic research (Ivanov and Zhechev, 2012), and there is a lack of studies relating to distribution channel s...

  3. Isolation of Legionella pneumophila from hotels of Greece.

    Science.gov (United States)

    Alexiou, S D; Antoniadis, A; Papapaganagiotou, J; Stefanou, T

    1989-03-01

    Twenty water samples collected from 6 hotels situated in various areas of Greece were examined for the presence of Legionella pneumophila and Legionella-like organisms. Five of the six hotels included in this investigation were associated with cases of legionellosis. Legionella pneumophila serogroups 1 and 8 were isolated from four of six hotels, mainly from the hot water supply system. This is the first isolation and identification of L. pneumophila in Greece.

  4. Kajian Eko Interior pada Hotel Budget di Balikpapan

    OpenAIRE

    Gani, Chelline Monica

    2016-01-01

    Ecological approach in the planning and building design requirements that should be met by the perpetrators of physical development. Hotel is one example of a physical building. Now, the hotel concept "budget" became a new phenomenon for the city of Aberdeen. According to the government regulation number PM.53 / HM.001 / mpek / 2013 article 2, the standard business hotel aims to provide protection, either for safety, health, comfort, safety and convenience and environmental preservation. This...

  5. Business agglomeration in tourist districts and hotel performance

    OpenAIRE

    Marco-Lajara, Bartolomé; Claver Cortés, Enrique; Úbeda García, Mercedes

    2014-01-01

    Purpose – The present paper aims to analyze how the performance of hotels located on the Spanish Mediterranean coast (peninsular and Balearic) and Canary coast is affected by the degree of business agglomeration in tourist districts. If agglomeration affects hotels positively, then the externalities generated in tourist districts will be relevant when locating an establishment. Otherwise, the reason why hotels group together geographically would be more related to the suitability of beaches a...

  6. Analisis Kualitas Layanan Hotel New Sany Rosa Bandung

    OpenAIRE

    Elisabeth, Elisabeth

    2013-01-01

    In this decade, hospitality is an industry that grows rapidly in Indonesia, notably inBandung. New Sany Rosa Hotel Bandung is among the most popular hotels. Fac-ing tough industry, transformation at this hotel was enforced. The new managementdelivered a change in customer satisfaction valuation, from suggestions or criticsto service quality. The objective is to identify if five dimensions of service qualityimpact the customer satisfaction and which dimension has most influence on cus-tomer sa...

  7. New age constraints for the Saalian glaciation in northern central Europe: Implications for the extent of ice sheets and related proglacial lake systems

    Science.gov (United States)

    Lang, Jörg; Lauer, Tobias; Winsemann, Jutta

    2018-01-01

    A comprehensive palaeogeographic reconstruction of ice sheets and related proglacial lake systems for the older Saalian glaciation in northern central Europe is presented, which is based on the integration of palaeo-ice flow data, till provenance, facies analysis, geomorphology and new luminescence ages of ice-marginal deposits. Three major ice advances with different ice-advance directions and source areas are indicated by palaeo-ice flow directions and till provenance. The first ice advance was characterised by a southwards directed ice flow and a dominance of clasts derived from southern Sweden. The second ice advance was initially characterised by an ice flow towards the southwest. Clasts are mainly derived from southern and central Sweden. The latest stage in the study area (third ice advance) was characterised by ice streaming (Hondsrug ice stream) in the west and a re-advance in the east. Clasts of this stage are mainly derived from eastern Fennoscandia. Numerical ages for the first ice advance are sparse, but may indicate a correlation with MIS 8 or early MIS 6. New pIRIR290 luminescence ages of ice-marginal deposits attributed to the second ice advance range from 175 ± 10 to 156 ± 24 ka and correlate with MIS 6. The ice sheets repeatedly blocked the main river-drainage pathways and led to the formation of extensive ice-dammed lakes. The formation of proglacial lakes was mainly controlled by ice-damming of river valleys and major bedrock spillways; therefore the lake levels and extends were very similar throughout the repeated ice advances. During deglaciation the lakes commonly increased in size and eventually drained successively towards the west and northwest into the Lower Rhine Embayment and the North Sea. Catastrophic lake-drainage events occurred when large overspill channels were suddenly opened. Ice-streaming at the end of the older Saalian glaciation was probably triggered by major lake-drainage events.

  8. Hak Pemegang Hak Guna Bangunan Untuk Membangun Hotel Dengan Merobohkan Bangunan Cagar Budaya (Studi Kasus Hotel Amaris Di Kota Yogyakarta)

    OpenAIRE

    Wd, I.P. Antama Wisnu

    2017-01-01

    The holder’s of Building Rights Title had the rights to built a hotel on the demolition of cultural heritage (study case in Amaris Hotel of Yogyakarta). This research aims to determine the rights of the holder’s Building Rights Title to built a hotel on the demolition of cultural heritage. In this legal writing, the researcher used normative legal research which focused on the positive legal norms consist of legislation. The type of data used include the primary legal materials, secondary ...

  9. Bombay Hotel

    International Development Research Centre (IDRC) Digital Library (Canada)

    study looks at gender insecurity and violence against women in. Bombay Hotel, a locality of ... physical or psychological harm), overt conflict and its links to violence and different ... goons are involved in illicit activities such as operating alcohol and ... Women also mentioned that idle young men hang about the streetsides ...

  10. Older Women in Single Room Occupant (SRO) Hotels: A Seattle Profile.

    Science.gov (United States)

    Lally, Maureen; And Others

    1979-01-01

    Life histories and daily routines of women over the age of 55 living in Seattle single room occupant (SRO) hotels were studied using observational and interviewing methods. Residence in SRO's appears to be part of a natural life history progression for these women rather than a result of social pathology. (Author)

  11. 40 CFR 30.18 - Hotel and motel fire safety.

    Science.gov (United States)

    2010-07-01

    ... 40 Protection of Environment 1 2010-07-01 2010-07-01 false Hotel and motel fire safety. 30.18... EDUCATION, HOSPITALS, AND OTHER NON-PROFIT ORGANIZATIONS Pre-Award Requirements § 30.18 Hotel and motel fire safety. The Hotel and Motel Fire Safety Act of 1990 (Public Law 101-391) establishes a number of fire...

  12. Market segmentation and the changing budget hotel industry in urban South Africa

    OpenAIRE

    Market segmentation and the changing budget hotel industry in urban South Africa

    2013-01-01

    Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism ec...

  13. Gastbeleving in hotels: van abstract naar concreet

    NARCIS (Netherlands)

    't Hekke, voor N. (Nadieh); Bos, A. (Anita); Jansen, B. (Bas); Klatt, C. (Christiaan); Kuipers, R. (Ruth); Marle, van R.S.F. (Rienk); Pijls, R. (Ruth); Schreiber, G.H. (Gerrit)

    2012-01-01

    Inzicht in hoe gasten hun hotelbezoek ervaren is belangrijk. Hotels zijn zich hiervan in toenemende mate bewust. Hotels meten regelmatig de tevredenheid van hun gasten. Maar hoe komt het dat gasten tevreden of niet tevreden zijn? Gastbeleving gaat over het ‘waarom’ achter deze

  14. Urban tourism and the changing structure of the hotel economy in ...

    African Journals Online (AJOL)

    Common trends are observed in terms of the growth in number of new hotels, a churning of hotel stock, expansion in average hotel size, and most importantly a marked quality upgrading of hotel stock. Alongside these common trends, significant variations are observed between the four cities which reflect the different ...

  15. Hotel business in Porto Alegre

    Directory of Open Access Journals (Sweden)

    Carla Schlieper Castilho

    2007-11-01

    Full Text Available This article intends to discuss the beginnings and evolution of hotel business in Porto Alegre City, relating the upsurge of these facilities with its historic context and locating them in time and space. This study identifies, classifies and discusses several types of lodging facilities settled between 1732 and 1940 and describes the particular characteristics of each one. This article also discusses the importance of selected hotels that became markers of the social and political history of the city.

  16. Testing expected and perceived service quality in the hotel industry

    Directory of Open Access Journals (Sweden)

    Vujko Aleksandra

    2015-01-01

    Full Text Available Guest satisfaction is the key to retaining existing and attracting new guests. In order to reach this goal, managers in hotels have become aware of the fact that the quality stay is reflected in the unique experiences of the tourists in particular. Guest satisfaction with hotel services can be tested by various methods. In this study, we used a questionnaire technique, in which respondents were guests of the hotel 'Vojvodina', 'Novi Sad' and 'Park' in Novi Sad, then the guests of the hotel 'Vojvodina' and 'Gold Class' in Zrenjanin, as well as the guests of the hotel 'Brothers Sekulic' in Zlatibor. The respondents were asked to evaluate various aspects of the business environment, employees' attitude towards guests, taste and variety of food and beverages. Data are presented in tables with brief comments. Based on the analysis of dependent and independent variables, we concluded that the physical features of a hotel, as well as the guest-employee relationship, are primarily related to the personal experience. Guests were the least satisfied with the hotel bar. These pieces of information are crucial for the hotel enterprises and contribute to the advancement of business through the adjustment of the product to the needs of the customer.

  17. The impact of later trading hours for hotels on levels of impaired driver road crashes and driver breath alcohol levels.

    Science.gov (United States)

    Chikritzhs, Tanya; Stockwell, Tim

    2006-09-01

    To examine the impact of later trading hours for licensed hotels in Perth, Western Australia on levels of associated impaired driver road crashes and driver breath alcohol levels (BALs). Police data on the "last place of drinking" for impaired drivers involved in road crashes and their corresponding BALs were examined to identify those associated with Perth hotels between 1 July 1990 and 30 June 1997. During this period, 43 (23%) of the 186 hotels meeting study criteria were granted an Extended Trading Permit for 1 a.m. closing (ETP hotels), while the rest continued to close at midnight (non-ETP hotels). Time-series analyses employing multiple linear regressions were applied to determine whether an association existed between the introduction of extended trading and (i) monthly levels of impaired driver road crashes associated with ETP hotels and (ii) driver BALs associated with ETP hotels. Trends associated with non-ETP hotels were included as controls and possible confounders were considered. After controlling for the trend in crash rates associated with non-ETP hotels and the introduction of mobile police breath testing stations to Perth freeways, a significant increase in monthly crash rates for ETP hotels was found. This relationship was largely accounted for by higher volumes of high-alcohol content beer, wine and spirits purchased by ETP hotels. No relation was found between driver BALs and the introduction of ETPs. Late trading was associated with increased levels of impaired driver road crashes and alcohol consumption, particularly high-risk alcoholic beverages. Greater numbers of patrons and characteristics specific to clientele of hotels which applied for late trading hours (i.e. younger age, greater propensity to drunk-drive, preference for high-risk beverages) were suggested as having contributed to this increase.

  18. Overview Smart Hotel di Indonesia yang Merupakan Trend Baru dalam Industri Perhotelan

    Directory of Open Access Journals (Sweden)

    Maria Pia Adiati

    2011-11-01

    Full Text Available Nowadays we can find out many taglines featuring the word Smart Hotel or Smart Traveler. Smart traveler is those who travel in a smart way. We called it smart because they choose the accomodation and the transportation wisely, in accordance with requirements and budget. Meanwhile Smart Hotel tagline comes up since there are many smart travelers who travel a lot to the cities around the world. Smart Hotels are hotels who try to accommodate the current market demands. The latest trend for the travelers is only a clean and comfort accommodation with affordable price but covers all the basic things needed for the travelers. Nowadays, travelers pass most of the time out of the hotel for doing business or either for visiting tourism objects. Typical smart hotels are hotels with 2 stars or 3 stars rating. Even though it is 2 or 3 star hotel, the service is as good as the higher ratings.Some of the hotel management or hotel group try to suite the demand by releasing 2 star or 3 star brand. And in the future, the 2 star or 3 star hotel is the hotel who will rapidly grow and take the majority market since the price is affordable and suites the budget. 

  19. Antecedents of Hotel Profitability: Empirical Evidence from Belgrade

    Directory of Open Access Journals (Sweden)

    Miloš Milosavljević

    2016-04-01

    Full Text Available Tourism and hospitality have received an immense attention from scholars, policy holders, decision makers and other important stakeholders in Belgrade, a main tourist destination of Serbia. The aim of this paper is to determine the main drivers of profit margins in the hotel sector in Belgrade. A particular aim is to explore the effects of variables – size, market concentration, and market share and customer satisfaction – on hotel profit margins. The study analyzed the secondary reliable sources. The data were analyzed with correlations and regressions. The results indicate that customer perception is a paramount factor driving the financial performance of hotels. These findings could be useful to scholars and practitioners interested in business performances of Belgrade hotels.

  20. APLIKASI PENGOLAHAN GAJI KARYAWAN PADA KARLITA INTERNATIONAL HOTEL

    Directory of Open Access Journals (Sweden)

    Adi Siswanto

    2016-03-01

    Full Text Available Dewasa ini perkembangan dan kemajuan teknologi informasi berkembang pesat. Sistem aplikasidiberbagai bidang merupakan suatu keharusan bagi suatu instansi/perusahaan untuk memanfaatkaninformasi sebagai basis administrasi dan pengolahan data. Karlita International Hotel Kota Tegalmerupakan suatu perusahaan yang bertugasmenyediakan informasi reservasi sewa kamar hotel. KarlitaInternational Hotel memiliki sebuah sistem informasi data pegawai beserta penggajiannya yaitudengan menggunakan Microsoft Excel, akan tetapi sistem tersebut masih jauh dari efisien dan efektif.Menurut Jogiyanto (2001: 12 aplikasi merupakan penerapan, menyimpan sesuatu hal, data,permasalahan yang ada sehingga berubah menjadi sesuatu bentuk yang baru tanpa menghilangkannilai-nilai dasar dari hal data,permasalahan, pekerjaan itu sendiri. Aplikasi Pengolahan Gaji KaryawanPada Karlita International Hotel dapat dibuat sehingga dapat mempermudah dan mempercepat dalammengolah gaji karyawan.Kata kunci: Penggajian, Aplikasi, Borland Delphi

  1. Job Satisfaction Levels of Employees in Hotel Establisments: A Research on Employees in Resort and City Hotel Establishments

    Directory of Open Access Journals (Sweden)

    Elbeyi Pelit

    2010-03-01

    Full Text Available No matter in which sector they function, the job satisfaction of the employees at desired level has the utmost importance for the employees’ performance and organizational efficiency. In this respect, applications and studies related to defining job satisfaction and the factors affecting job satisfaction also have importance for establishments to provide data sources to perfrom their functions in the long term. For this reason, establishments should revise their employees’ job satisfaction levels at times. Especially the issue is much more significant for labour-intensive hotel establishments. In this context, to determine the job satisfaction levels of the city and resort employees in hotel establishments ,this research is carried on 1854 employees employed at 114 five-star hotels in city and resort areas of Turkey using “Minnesota Job Satisfaction Scale” to collect data. It is concluded that the employees whose job satisfaction is measured by questionnaires are not satisfied with such issues as the wage, making their own decisions, company policies and promotion opportunities. In the further analyses performed (independent-samples t test and ANOVA, it is found out that the job satisfaction level of the employees working in resort hotel establishments is higher than the employees working in the ciy hotel establishments. In addition this, it is found out that there are some differences between the job satisfaction level and education level of the employees.

  2. International Alliance of Green Hotels to Reach Sustainable Competitive Advantages

    OpenAIRE

    Hufei Ge; Silu Chen; Yujie Chen

    2018-01-01

    Under increasing environmental pressure, hotel firms need to improve their ability to access international alliances while maintaining good performance for sustainable development. This paper uses survey data from 784 hotels running at different levels of service in China to test the hypothesis in an integrated analytical model, and the findings show that the impact of international alliances varies with different levels of green hotels. Despite operating in the same sector, hotels running at...

  3. STRATEGIC APPROACHES OF INTERNATIONAL HOTEL CHAINS TO ENTER ON THE ROMANIAN MARKET

    OpenAIRE

    Cosma Smaranda; Fleseriu Cristina

    2012-01-01

    On the Romanian market 23,9% of all accommodation structures are hotels. Among these 4% are belonging to international hotel chains which is a very small percentage. Almost all international hotel chains realized the potential of the market and that is why they intend to increase the number of hotels opened in Romania. Hotel chains attempt to control and dominate the market as result of an extremely dynamic and complex environment. The decision made by a hotel company to carry out its activit...

  4. Digital marketing strategies, online reviews and hotel performance

    OpenAIRE

    Pelsmacker, De, Patrick; Tilburgh, van, Sophie; Holthof, Christian

    2018-01-01

    Abstract: We investigate to what extent digital marketing strategies (such as having a digital marketing plan, responsiveness to guest reviews, and monitoring and tracking online review information) influence hotel room occupancy and RevPar directly, and indirectly through the mediating effect of the volume and valence of online reviews they lead to, and to what extent this mechanism is different for different types of hotels in terms of star rating and independent versus chain hotels. The re...

  5. The influence of TripAdvisor portal on hotel bussines in Serbia

    Directory of Open Access Journals (Sweden)

    Čačić Krunoslav

    2013-01-01

    Full Text Available Numerous researches have shown the existence of influence of specialized Web 2.0 portals on hotel business. One of most famous portals of that kind is TripAdvisor. The goal of this work is to determine the degree and mode of representation of hotels in Serbia on TripAdvisor portal. The results of the conducted research show that in past years the number of hotels from Serbia represented on this portal has increased significantly. At the end of 2012 there have been registered 3.288 comments which evaluated the service quality of 165 hotels from Serbia. The average vote, on five-degree scale, calculated at the level of all represented hotels at the end of 2012 was 3,92. Considering that Belgrade represents the primarily business, administrative and touristic center of Serbia, on the Belgrade's hotels specimen there has been analyzed the connection between business performances of hotels expressed through indicator TREVPAR and their image on TripAdvisor expressed through average vote determined based on user's comments, as well as in relation with TripAdvisor Popularity Index (TPI. The results show the high degree of correlation between analyzed features on the specimen of Belgrade's hotels, in range of hotels of second (4* and third category (3*. Having in mind the results of conducted research it is obvious that the hotels managers from Serbia should adopt and implement the corresponding procedures of monitoring and adequate reactions on contents on TripAdvisor, considering their influence on behavior of modern consumer in hotels.

  6. POSSIBILITIES OF FINANCIAL SUPPORT TO SMALL AND MEDIUM HOTEL COMPANIES IN SERBIA

    Directory of Open Access Journals (Sweden)

    Dragoljub Barjaktarovic

    2010-06-01

    Full Text Available Abstract:Small and medium hotel companies in the majority of developed tourist countries have dominant role in hotel industry. The same situation is with Serbia. An important precondition for successful business of a hotel is accepting and applying basic pillars of marketing concept i.e. satisfying needs and expectations of guests inorder to achieve profit. Small hotel companies have specific problems in their daily business. Top priority in management and surviving of hotels is cash, because fixed costs are very dominant so hotels earmark more resources for them than for marketing. This means higher engagement and involvement of the state in furtherdevelopment of small and medium hotel companies in Serbia. The state should provide favourable subsidized credit lines for small and medium hotel companies in Serbia, through appropriate support programmes.

  7. Hotel chains: survival strategies for a dynamic future

    Directory of Open Access Journals (Sweden)

    Brendan Richard

    2017-04-01

    Full Text Available Purpose – The purpose of this paper is to better understand the future of hotel chains by exploring the evolving expectations of guests, potential innovations, emerging opportunities, and likely future scenarios. Design/methodology/approach – A literature review consisting of current events, industry reports, and recent trends is utilized to summarize and categorize the challenges and opportunities facing hotel chains. Findings – The future of hotel chains will be driven by the convergence of an increasingly competitive landscape, along with a diverse evolving customer base seeking out unique and individualized experiences. In order to survive in the future hotel chains will have to: listen to and learn from guests incorporating big data insights, go beyond segments to provide personalized services, continuously develop the brand through signature experiences, utilize collaboration and open innovation to maintain an edge in technology and service, and through total revenue management generate ancillary revenues and maximize guest spend. Originality/value – This paper provides a comprehensive set of recommendations to hotel chains highlighting opportunities related to: financing, revenue generation, personalization, and co-creation.

  8. Empowerment Perceptions of Employees in Hotel Enterprises

    Directory of Open Access Journals (Sweden)

    Şenol ÇAVUŞ

    2015-12-01

    Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II” and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub-dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position.

  9. Empowerment Perceptions of Employees in Hotel Enterprises

    Directory of Open Access Journals (Sweden)

    Şenol Çavuş

    2015-12-01

    Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II”and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub- dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position

  10. The collected economics articles of Harold Hotelling

    CERN Document Server

    1990-01-01

    In 1985 I first began my research on the life and work of Harold Hotel­ ling. That year, Harold Hotelling's widow had donated the collection of his private p:;tpers, correspondence and manuscripts to the Butler Library, Columbia University. This is a most appropriate place for them to reside, in that Hotelling's most productive period as an active researcher in eco­ nomics and statistics coincides with the years when he was Professor of Mathematical Economics at Columbia (1931-1946). The Hotelling Collection comprises some 13,000 separate items and contains numerous unpublished letters and manuscripts of great importance to historians of economics and statistics. In the course of the following year I was able, with the generous financial assistance of the Nuffield Foundation, the Economic and Social Research Council, the British Academy and the University of Durham, to spend six weeks over the Easter period working on the collection. I returned to New York in September 1986 while on sabbatical leave from th...

  11. Post natal use of analgesics: comparisons between conventional postnatal wards and a maternity hotel.

    Science.gov (United States)

    Nordeng, Hedvig; Eskild, Anne; Nesheim, Britt-Ingjerd

    2010-04-01

    To investigate factors related to analgesic use after delivery, and especially whether rates of analgesic use were different in a midwife-managed maternity hotel as compared to conventional postnatal wards. One maternity hotel and two conventional postnatal wards at Ullevål University Hospital in Oslo, Norway. Data were obtained from hospital records for 804 women with vaginal deliveries. Postnatal analgesic use. Overall, approximately half the women used analgesics after vaginal delivery in both conventional postnatal wards and maternity hotel. The factors that were significantly associated with use of analgesics postnatally in multivariate analysis were multiparity, having a non-Western ethnicity, smoking in pregnancy, younger age, instrumental delivery, analgesic use during labour, maternal complications post partum, and duration of postnatal stay 4 days or more. The use of analgesics is determined by socio-demographic and obstetric factors rather than the organisation of the ward.

  12. How to Improve the Business Achievement of Seven Stars Hotel in Nanchang

    OpenAIRE

    Zheng, Jingchen

    2011-01-01

    Nowadays in the hotel industry there exists a fierce market competition by the rapid development of China’s economy. China’s hotel industry has used a planned economy hostel mode in the past, however, the mode has changed into a star formation hotel. There are more and more luxurious and comfortable four or five star standard hotels than before. This kind of hotel is a suitable selection for the business people, tourists and any other groups. Seven Stars Hotel is a four- star standard busine...

  13. Precise interpolar phasing of abrupt climate change during the last ice age

    Science.gov (United States)

    ,; Buizert, Christo; Adrian, Betty M.; Ahn, Jinho; Albert, Mary; Alley, Richard B.; Baggenstos, Daniel; Bauska, Thomas K.; Bay, Ryan C.; Bencivengo, Brian B.; Bentley, Charles R.; Brook, Edward J.; Chellman, Nathan J.; Clow, Gary D.; Cole-Dai, Jihong; Conway, Howard; Cravens, Eric; Cuffey, Kurt M.; Dunbar, Nelia W.; Edwards, Jon S.; Fegyveresi, John M.; Ferris, Dave G.; Fitzpatrick, Joan J.; Fudge, T. J.; Gibson, Chris J.; Gkinis, Vasileios; Goetz, Joshua J.; Gregory, Stephanie; Hargreaves, Geoffrey Mill; Iverson, Nels; Johnson, Jay A.; Jones, Tyler R.; Kalk, Michael L.; Kippenhan, Matthew J.; Koffman, Bess G.; Kreutz, Karl; Kuhl, Tanner W.; Lebar, Donald A.; Lee, James E.; Marcott, Shaun A.; Markle, Bradley R.; Maselli, Olivia J.; McConnell, Joseph R.; McGwire, Kenneth C.; Mitchell, Logan E.; Mortensen, Nicolai B.; Neff, Peter D.; Nishiizumi, Kunihiko; Nunn, Richard M.; Orsi, Anais J.; Pasteris, Daniel R.; Pedro, Joel B.; Pettit, Erin C.; Price, P. Buford; Priscu, John C.; Rhodes, Rachael H.; Rosen, Julia L.; Schauer, Andrew J.; Schoenemann, Spruce W.; Sendelbach, Paul J.; Severinghaus, Jeffrey P.; Shturmakov, Alexander J.; Sigl, Michael; Slawny, Kristina R.; Souney, Joseph M.; Sowers, Todd A.; Spencer, Matthew K.; Steig, Eric J.; Taylor, Kendrick C.; Twickler, Mark S.; Vaughn, Bruce H.; Voigt, Donald E.; Waddington, Edwin D.; Welten, Kees C.; Wendricks, Anthony W.; White, James W. C.; Winstrup, Mai; Wong, Gifford J.; Woodruff, Thomas E.

    2015-01-01

    The last glacial period exhibited abrupt Dansgaard–Oeschger climatic oscillations, evidence of which is preserved in a variety of Northern Hemisphere palaeoclimate archives1. Ice cores show that Antarctica cooled during the warm phases of the Greenland Dansgaard–Oeschger cycle and vice versa2, 3, suggesting an interhemispheric redistribution of heat through a mechanism called the bipolar seesaw4, 5, 6. Variations in the Atlantic meridional overturning circulation (AMOC) strength are thought to have been important, but much uncertainty remains regarding the dynamics and trigger of these abrupt events7, 8, 9. Key information is contained in the relative phasing of hemispheric climate variations, yet the large, poorly constrained difference between gas age and ice age and the relatively low resolution of methane records from Antarctic ice cores have so far precluded methane-based synchronization at the required sub-centennial precision2, 3,10. Here we use a recently drilled high-accumulation Antarctic ice core to show that, on average, abrupt Greenland warming leads the corresponding Antarctic cooling onset by 218 ± 92 years (2σ) for Dansgaard–Oeschger events, including the Bølling event; Greenland cooling leads the corresponding onset of Antarctic warming by 208 ± 96 years. Our results demonstrate a north-to-south directionality of the abrupt climatic signal, which is propagated to the Southern Hemisphere high latitudes by oceanic rather than atmospheric processes. The similar interpolar phasing of warming and cooling transitions suggests that the transfer time of the climatic signal is independent of the AMOC background state. Our findings confirm a central role for ocean circulation in the bipolar seesaw and provide clear criteria for assessing hypotheses and model simulations of Dansgaard–Oeschger dynamics.

  14. BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

    OpenAIRE

    Ivica Batinić

    2014-01-01

    By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because ...

  15. Boutique Hotel Di Manado. Superimpose Architecture

    OpenAIRE

    Pulu, Astrid A; Makainas, Idradjaja; Erdiono, Deddy

    2017-01-01

    Penyediaan jasa akomodasi yang memadai menjadi salah satu sarana pendukung kelancaran pariwisata suatu daerah. Bagi kota Manado dengan objek pariwisata yang mampu mencuri perhatian wisatawan domestik maupun mancanegara, hal ini merupakan sesuatu yang sangat penting. Berbagai hotel beserta klasifikasinya pun sudah banyak bermunculan. Namun melihat perkembangan minat wisatawan terhadap properti yang unik dan terasa berbeda semakin meningkat, maka kehadiran boutique hotel sangat dibutuhkan mengi...

  16. Peran Citra Hotel dan Kepuasan Pelanggan dalam Memediasi Pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan pada Hotel Melati di Kawasan Wisata Kuta

    OpenAIRE

    Wardana, I Made; Rahyuda, I Ketut; Uttami, Ni Ketut Rahayu Laksmi

    2014-01-01

    The rapid development of hotel industry in Bali is very competitive, particularly on the growth of budget hotels in Kuta Tourism Area which has increased in significant amount. The key to maintain competitive advantage in the competitive environment lies in how to deliver service quality in order to achieve customer loyalty. The effect of service quality to customer loyalty increases with the role of image and customer satisfaction. This study was conducted in budget hotels in Kuta Tourism Ar...

  17. The application of security provisions in accommodation facility – hotel

    OpenAIRE

    Rotbauer, Josef

    2010-01-01

    This thesis treats of security provisions, which hotels are using to protect health and property of accommodated persons. In the opening part is caught the progress of attendance and capacities of hotels in the Czech republic during a specific time period. The next chapter focuses on possible threats, which are imminent to hotels during the operation. The third part of the thesis solves particular methods of application of security provisions, these are verified in two concrete hotels in the ...

  18. PENERAPAN HYGIENE DAN SANITASI DI PASTRY HOTEL HILTON BANDUNG

    Directory of Open Access Journals (Sweden)

    Verena Widya Pertiwi

    2016-05-01

    Full Text Available Abstract - Application of hygiene and sanitation in Hilton Hotel Bandung is important thing to note in the process of implementation. This is done to prevent food contamination of food that cab be caused by several factors such as, human, work area, kitchen utensil, material strorage systems and product. Because of this determination of standarts personal hygiene, area and utensil must be done correcly so that each product is safe for consumption. Authors on the basis of these issues are very keen to examine and make a final project with the title “application of hygiene and sanitation in the Hilton Hotel Bandung”. Research carried out by several methode of observation, interview and the latter is the study of documents. The research was conducted at the Hilton Hotel Bandung, for 6 months. The study was conducted as one of the requiremants for the final session of college exams Bina Sarana Informatika university Bandung. Based on the result of research and discussion conducted, authors concluded that the presence of load application staandard of hygiene and sanitation in hotel can improve the standard of health, hygiene and quality of a product when it is done in accordance with existing procedures. Key word : Hygiene and sanitation pastry hotel. Abstraksi - Penerapan hygiene dan sanitasi di Hotel Hilton Bandung merupakan upaya penting yang harus diperhatikan dalam proses pelaksanannya. Hal ini dilakukan untuk mencegah terjadinya kontaminasi makanan yang dapat disebabkan oleh beberapa faktor seperti manusia, area kerja, peralatan, sistem penyimpanan bahan dan produk. Penentuan standar kebersihan personal, area kerja maupun peralatan harus dilakukan dengan tepat dan benar agar setiap produk yang dihasilkan oleh bagian pastry hotel aman untuk dikonsumsi. Atas dasar persoalan di atas penulis sangat tertarik untuk menelitinya dan membuat tugas akhir dengan judul “ Penerapan Hygiene dan Sanitasi di Hotel Hilton Bandung ”. Metode penelitian

  19. RESEARCH OF EXPECTED AND PERCEIVED SERVICE QUALITY IN HOTEL MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Milan Bradić

    2011-06-01

    Full Text Available The paper examines the concept and measurement of quality of service in the hotel sector. The ratings of guests’ expectations and calculations of SERVQUAL gap (discrepancies between expectations and perceptions, has been the most reliable method in estimating the precise diagnosis of quality deficiency. The findings of questionnaire research aimed at measuring the service quality in spa hotels are presented in this paper. The research was conducted in hotels of the third category (three-star hotels which are located in the most visited spa centers in Serbia: Vrnjačka banja, Niška banja, Soko banja and Mataruška banja, during the months of September - November 2009. Service quality was measured with a model based on SERVQUAL model. The results may be important for providers of hotel services and contribute to the advancement of business through the adjustment of the product needs of hotel guests.

  20. STRATEGIC APPROACHES OF INTERNATIONAL HOTEL CHAINS TO ENTER ON THE ROMANIAN MARKET

    Directory of Open Access Journals (Sweden)

    Cosma Smaranda

    2012-07-01

    Full Text Available On the Romanian market 23,9% of all accommodation structures are hotels. Among these 4% are belonging to international hotel chains which is a very small percentage. Almost all international hotel chains realized the potential of the market and that is why they intend to increase the number of hotels opened in Romania. Hotel chains attempt to control and dominate the market as result of an extremely dynamic and complex environment. The decision made by a hotel company to carry out its activity in a foreign country and the way to enter into the market can be motivated by many reasons. The paper analysis the presence of international hotel chains on the Romanian hospitality market and the strategies used to enter on the Romanian market compared with the global strategies. The paper used the comparison method to highlight different entry strategies used by international hotel chains when entering a foreign market. For data collection, the main method used was the observation of annual statistical reports with the support of international hotel chains. The first international hotel chain that came in Romania was InterContinental in 1971, but the majority entered on the Romanian market after 2000. In 2012 other chains announced the intension to penetrate this market. The study identifies strategies for penetrating the Romanian market by international hotel chains. The preferred penetration strategy on the Romanian market is management contract followed by franchise. Not least are highlighted comparative aspects of internationalization decisions taken by the chains in the world and in Romania, analyzing whether in Romania are predominantly used the same strategy as in most other countries or some specific strategies. International hotel companies want to entre on the Romanian market because they consider that in this area is need for hotels which belong to the luxury segment but also hotels that belong to the economy segment.

  1. Internationalization strategy of Altis Hotels to Madrid, Spain

    OpenAIRE

    Nunes, Joana Raquel Augusto

    2013-01-01

    A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics Altis Hotels Group is a successful family owned hotel group that holds a portfolio of several hotels in Lisbon, Portugal. Despite the success in the Portuguese market, aspects 3 such as the current economic crisis led Altis to consider the option of internationalizing and exploring opportunities in new markets. Initially, the company’s co...

  2. Travel Experience in hotels for the MICE Industry

    OpenAIRE

    Gurkina, Anastasija

    2013-01-01

    The following report is a research-oriented bachelor thesis that investigates the travel experience in the business oriented concentrated in MICE Industry. The objective of this thesis was to assess and measure the level of satisfaction of the MICE travellers in hotels, as well as to find out what are the services and aspects of the hotel that influences the most on the travel experience. The MICE travellers due to the purposes of their visit require specific services from the hotel t...

  3. Ice flow Modelling of the Greenland Ice Sheet

    DEFF Research Database (Denmark)

    Nielsen, Lisbeth Tangaa

    Models of ice flow have a range of application in glaciology, including investigating the large-scale response of ice sheets to changes in climate, assimilating data to estimate unknown conditions beneath the ice sheet, and in interpreting proxy records obtained from ice cores, among others. In t...... a steady state with respect to the reference climate at the end of the simulation and that the mass balance of the ice sheet at this time was more sensitive to recent climate fluctuations than the temperature forcing in the early or mid-Holocene.......Models of ice flow have a range of application in glaciology, including investigating the large-scale response of ice sheets to changes in climate, assimilating data to estimate unknown conditions beneath the ice sheet, and in interpreting proxy records obtained from ice cores, among others....... In this PhD project, the use of ice flow models for the interpretation of the age-structure of the Greenland ice sheet, i.e. the depth within the ice, at which ice deposited at given times are found at present day. Two different observational data sets of this archive were investigated. Further, paleo...

  4. EVALUATION OF HOTEL SERVICE-PERFORMANCE PROCESS IN BULGARIA

    Directory of Open Access Journals (Sweden)

    Georgina Lukanova

    2010-06-01

    Full Text Available The paper analyses the hotel service-performance process in Bulgarian hotels, which is based on the results of the research about tourists’ opinion on basic moments in service process. One of the most important characteristics of hotel industry is the leading role of the human factor in service-performance process. It cannot be accomplished without the participation of the customer and without the participation of the staff.This makes the evaluation of service process strongly subjective. Because of this, customer needs satisfaction is a big challenge for the hotel management. Under the present conditions of an increased competition, satisfying customers means offering service-performance process, which not only meets, but also exceeds guests’expectations. This can be achieved by a preliminary study of their requirements and expectations.

  5. Measures to improve the quality of hotel services

    Directory of Open Access Journals (Sweden)

    Anca MADAR

    2017-07-01

    Full Text Available This article aims to exemplify how, starting from the evaluation of customer satisfaction on service quality, the hotel units’ management, can apply different measures and strategies to improve it. To achieve the target, a marketing research survey is conducted based on a sample of 120 customers of Hotel „Kronwell” at the end of 2013. After analysing customer’ responses a series of measures have been taken to improve the quality of services offered by this hotel, then at the end of 2015 a new research was achieved, based on the same questionnaire. The results of this research highlight the increasing of customer satisfaction as a result of improving the quality of hotel services, supported by growth in net profit, turnover and decrease of employees’ number.

  6. Entrepreneur and Establishment of a Mini Hotel in XiChang, China

    OpenAIRE

    Hu, Mingsong

    2013-01-01

    Mini Hotel, is a new hotel will be opened in China in this year. I and 4 of my friends will be the shareholders of this Mini Hotel. The hotel is planned to be operating from the autumn of 2013. Now, everything in this thesis is on process. The main objective of this thesis was to draft an effective approach to ensure this is a right plan which is worth to invest. By using benchmarking and SWOT analysis we defined the strength and weakness of this Mini Hotel business plan. This thesis will ...

  7. Impact of hotel service quality on the loyalty of customers

    OpenAIRE

    Jasinskas, Edmundas; Streimikiene, Dalia; Svagzdiene, Biruta; Simanavicius, Arturas

    2016-01-01

    The hotel business is rapidly developing due to growing demand for such services as well as the growing opportunities for travel. As a result, hotels face demanding customers, since the requirements for quality grow with an increased use of hotels’ services, in order to increase the competitive ability of a hotel, the issue of customer loyalty is also important. The aim of this article is to assess the impact of the quality of hotel services on the loyalty of customers. In t...

  8. Factors Influencing Customer Satisfaction with Chain Budget Hotels in Bangkok

    OpenAIRE

    Paphada Cherdchamadol; Pitinan Kawachart

    2013-01-01

    The budget hotels in Thailand are likely to grow by the growth of low cost airline. Since cheaper airline ticket, middle management employees and their families including tourists travel more and more. Other than that, budget hotel business requires low investment but good return. Not surprisingly, the giant public company in Thailand hotel business, CENTEL, has been planned to expand new brand of 2 star hotel chain to serve the number of increasing travelers for AEC in 2015. However, IBIS Ba...

  9. ASPECTS OF ROMANIAN MARKETING ENVIRONMENT FOR INTERNATIONAL HOTEL CHAINS

    Directory of Open Access Journals (Sweden)

    Smaranda Adina COSMA

    2015-02-01

    Full Text Available The influence of global processes on economic development is reflected in the intensity of tourist streams and in the development of the hotel companies’ strategy. Because of that, is very important for a hotel and especially for one that belongs to an international chain to analyse the micro and macro environment, to know exactly which are the opportunities and the risks taken into consideration on a specific market. On the Romanian market the hotels that belong to international chains consider that the most important opportunity is the market development potential and the biggest risk is the infrastructure. Also, the own resources are the most important factor that is influencing directly the activity of a hotel belonging to an international chain in Romania. All those criteria are taken into consideration by the hotels in order to develop a long time strategy on the Romanian market.

  10. PROCUREMENT IN THE SUPPLY CHAIN: AN ELEMENT OF HOTEL PRODUCT COMPETITIVENESS

    Directory of Open Access Journals (Sweden)

    Edna Mrnjavac

    2016-12-01

    Full Text Available Background: Only recently has the supply chain in tourism, the hotel industry included, started to be explored. The reason for is the knowledge that the supply chain can contribute to enhancing the quality, and lowering the cost, of a hotel product. Driven by strong competition, hotel companies continuously seek to improve the organization of their business processes. Input that depends on procurement determines the features of the final product. The question is, do hotel companies apply the principles of a supply chain when organizing procurement and, if so, to what extent? To which degree, if any, is it possible to define a universal concept of logistics procurement, or does a specific hotel company represent the dominant criterion in the application of the supply-chain principle? Due to the complexity of hotel business processes and because of the role of procurement in the entire production process, research will be limited to the aforementioned segment. The study, the results of which are reported in this paper, has a preliminary character and, therefore, covers a small number of hotels, each with different characteristics and located in different destinations. The aim was to learn whether essentially different hotel enterprises have a common basis for the procurement supply process, as this would indicate the possibility of designing a common model. Methods: The methods of definition, induction, and deduction were used in defining the concept and basic features of the supply chain of hotels. Hotel business processes were studied by the methods of analysis and synthesis. The interview method was used to study the business procurement process from the perspective of hotel management. Results: The study showed that hotels use certain principles of supply chain in organizing their procurement processes. It also indicated the inseparability of the principles of the supply chain, procurement and the organization of a company: the appropriate

  11. Impact of the Great East Japan Earthquake on Hotel Industry in Pacific Tohoku Prefectures ---From Spatio-Temporal Dependence of Hotel Availability---

    Science.gov (United States)

    Sato, A.

    This paper investigates the impact of the Great Japan Earthquake(and subsequent tsunami turmoil) on socio-economic activities by using data on hotel opportunities collected from an electronic hotel booking service. A method to estimate both primary and secondary regional effects of a natural disaster on human behavior is proposed. It is confirmed that temporal variation in the regional share of available hotels before and after a natural disaster may be an indicator to measure the socio-economic impact at each district.

  12. The irruption of AirBNB and its effects on hotels' profitability: An analysis of Barcelona's hotel sector

    Directory of Open Access Journals (Sweden)

    Juan Aznar

    2017-01-01

    Full Text Available Purpose: The aim of this study is to analyze the existence of a relationship between the presence of nearby substitute products, mainly Airbnb flats or rooms, and the effect on the revenue and profitability of hotels. Design/methodology/approach: The empirical study is based on the analysis of financial information provided in the annual reports of a sample consisting of 43 hotels (11.78% of the population. As an explanatory variable for profitability, we have considered the presence of apartments listed in Airbnb that are no farther than one kilometer from each hotel. Considering that most of the variables used do not follow a normal distribution, the existence of a relationship between profitability and the explanatory variables has been tested using non-parametric tests, namely, the Spearman correlation coefficient and Kruskall-Wallis test. Findings: We found a positive correlation between presence of Airbnb apartments and return on equity. This fact can be explained by considering the presence of Airbnb apartments as a variable that measures the attractiveness of the location from a tourist’s point of view. Hotels located near the city center or main tourist areas of the city have a higher level of profitability. We also found no evidence of any relationship between profitability and star category; 4- and 3-star hotels have experienced, on average, a lower drop in revenues between 2008 and 2013 and they also obtained a higher average level of profitability in 2013 as compared to the upper segment of 5-star hotels. Research limitations/implications: This research has been conducted in the city of Barcelona. Future research using the same methodology should be applied to other cities with an important hospitality sector to reinforce our findings. The main implications of this research refer to the importance of location as a key strategic variable in hospitality, and to the change in the system customers use to evaluate the quality of a

  13. Study on Food Quality and Safety Management Based on Hotel Management

    Directory of Open Access Journals (Sweden)

    Shi Zengye

    2017-12-01

    Full Text Available In recent years, with the frequent occurrence of food safety problems, people have begun to pay attention to food safety, especially the food safety of hotels. This paper proposed a Hazard Analysis and Critical Control Point (HACCP management system to analyze food safety issues of hotels in order to improve the food quality and safety in hotel management. Through the practical application of the HACCP management system in the hotel catering industry, it was found that the amount of bacteria greatly reduced and the pass rate of tableware disinfection increased significantly in the hotel's food processing links, while customer satisfaction greatly improved. Therefore, the HACCP management system had great applicability in improving the food quality and safety of hotels.

  14. What do hotels and hospitals have in common? How we can learn from the hotel industry to take better care of patients.

    Science.gov (United States)

    Zygourakis, Corinna C; Rolston, John D; Treadway, James; Chang, Susan; Kliot, Michel

    2014-01-01

    Despite widely divergent public perceptions and goals, hotels and hospitals share many core characteristics. Both serve demanding and increasingly well-informed clienteles, both employ a large hierarchy of workers with varying levels of responsibility, and both have payments that are increasingly tied to customer/patient evaluations. In the hotel industry, decades of management experience and market research have led to widespread improvements and innovations that improve customer satisfaction. But there has been incredibly little cross-fertilization between the hotel and hospital industries. In this paper, we first consider the changes in the healthcare system that are forcing hospitals to become more concerned with patient satisfaction. We discuss the similarities and differences between the hotel and hospital industries, and then outline several of the unique challenges that neurosurgeons face in taking care of patients and increasing their comfort. We cite specific lessons from the hotel industry that can be applied to patients' preadmission, check-in, hospital stay, discharge planning, and poststay experiences. We believe that hospitals can and should leverage the successful advances within the hotel industry to improve patient satisfaction, without having to repeat identical research or market experimentation. We hope this will lead to rapid improvements in patient experiences and overall wellbeing.

  15. What do hotels and hospitals have in common? How we can learn from the hotel industry to take better care of patients

    Science.gov (United States)

    Zygourakis, Corinna C.; Rolston, John D.; Treadway, James; Chang, Susan; Kliot, Michel

    2014-01-01

    Despite widely divergent public perceptions and goals, hotels and hospitals share many core characteristics. Both serve demanding and increasingly well-informed clienteles, both employ a large hierarchy of workers with varying levels of responsibility, and both have payments that are increasingly tied to customer/patient evaluations. In the hotel industry, decades of management experience and market research have led to widespread improvements and innovations that improve customer satisfaction. But there has been incredibly little cross-fertilization between the hotel and hospital industries. In this paper, we first consider the changes in the healthcare system that are forcing hospitals to become more concerned with patient satisfaction. We discuss the similarities and differences between the hotel and hospital industries, and then outline several of the unique challenges that neurosurgeons face in taking care of patients and increasing their comfort. We cite specific lessons from the hotel industry that can be applied to patients’ preadmission, check-in, hospital stay, discharge planning, and poststay experiences. We believe that hospitals can and should leverage the successful advances within the hotel industry to improve patient satisfaction, without having to repeat identical research or market experimentation. We hope this will lead to rapid improvements in patient experiences and overall wellbeing. PMID:24818061

  16. Investigation of Swedish cases reveals an outbreak of cryptosporidiosis at a Norwegian hotel with possible links to in-house water systems

    Science.gov (United States)

    Hajdu, Agnes; Vold, Line; Østmo, Torild A; Helleve, Anna; Helgebostad, Sigrid R; Krogh, Truls; Robertson, Lucy; de Jong, Birgitta; Nygård, Karin

    2008-01-01

    Background In March 2007, the Norwegian Institute of Public Health was notified of Swedish individuals diagnosed with cryptosporidiosis after staying at a Norwegian hotel. In Norway, cryptosporidiosis is not reportable, and human infections are rarely diagnosed. Methods A questionnaire on illness and exposure history was e-mailed to seven organised groups who had visited the hotel in March. Cases were defined as persons with diarrhoea for more than two days or laboratory-confirmed cryptosporidiosis during or within two weeks of the hotel visit. The risk factor analysis was restricted to two groups with the highest attack rates (AR) and same hotel stay period. Local food safety authorities conducted environmental investigations. Results In total, 25 diarrhoeal cases (10 laboratory-confirmed) were identified among 89 respondents. Although environmental samples were negative, epidemiological data suggest an association with in-house water consumption. In one group, the AR was higher amongst consumers of water from hotel dispenser (relative risk [RR] = 3.0; 95% confidence interval [CI]: 0.9–9.8), tap water (RR = 2.3; CI: 0.9–5.8), and lower amongst commercial bottled water drinkers (RR = 0.6; CI: 0.4–1.0). Consumption of ice cubes was a risk-factor (RR = 7.1; CI: 1.1–45.7) in the two groups combined. Conclusion This outbreak would probably have remained undetected without the alert from Swedish health authorities, illustrating the difficulties in outbreak detection due to low health care seeking behaviour for diarrhoea and limited parasite diagnostics in Norway. Awareness of cryptosporidiosis should be raised amongst Norwegian medical personnel to improve case and outbreak detection, and possible risks related to in-house water systems should be assessed. PMID:18976495

  17. Investigation of Swedish cases reveals an outbreak of cryptosporidiosis at a Norwegian hotel with possible links to in-house water systems

    Directory of Open Access Journals (Sweden)

    Krogh Truls

    2008-11-01

    Full Text Available Abstract Background In March 2007, the Norwegian Institute of Public Health was notified of Swedish individuals diagnosed with cryptosporidiosis after staying at a Norwegian hotel. In Norway, cryptosporidiosis is not reportable, and human infections are rarely diagnosed. Methods A questionnaire on illness and exposure history was e-mailed to seven organised groups who had visited the hotel in March. Cases were defined as persons with diarrhoea for more than two days or laboratory-confirmed cryptosporidiosis during or within two weeks of the hotel visit. The risk factor analysis was restricted to two groups with the highest attack rates (AR and same hotel stay period. Local food safety authorities conducted environmental investigations. Results In total, 25 diarrhoeal cases (10 laboratory-confirmed were identified among 89 respondents. Although environmental samples were negative, epidemiological data suggest an association with in-house water consumption. In one group, the AR was higher amongst consumers of water from hotel dispenser (relative risk [RR] = 3.0; 95% confidence interval [CI]: 0.9–9.8, tap water (RR = 2.3; CI: 0.9–5.8, and lower amongst commercial bottled water drinkers (RR = 0.6; CI: 0.4–1.0. Consumption of ice cubes was a risk-factor (RR = 7.1; CI: 1.1–45.7 in the two groups combined. Conclusion This outbreak would probably have remained undetected without the alert from Swedish health authorities, illustrating the difficulties in outbreak detection due to low health care seeking behaviour for diarrhoea and limited parasite diagnostics in Norway. Awareness of cryptosporidiosis should be raised amongst Norwegian medical personnel to improve case and outbreak detection, and possible risks related to in-house water systems should be assessed.

  18. Nutrition and health in hotel staff on different shift patterns.

    Science.gov (United States)

    Seibt, R; Süße, T; Spitzer, S; Hunger, B; Rudolf, M

    2015-08-01

    Limited research is available that examines the nutritional behaviour and health of hotel staff working alternating and regular shifts. To analyse the nutritional behaviour and health of employees working in alternating and regular shifts. The study used an ex post facto cross-sectional analysis to compare the nutritional behaviour and health parameters of workers with alternating shifts and regular shift workers. Nutritional behaviour was assessed with the Food Frequency Questionnaire. Body dimensions (body mass index, waist hip ratio, fat mass and active cell mass), metabolic values (glucose, triglyceride, total cholesterol and low- and high-density lipoprotein), diseases and health complaints were included as health parameters. Participants worked in alternating (n = 53) and regular shifts (n = 97). The average age of subjects was 35 ± 10 years. There was no significant difference in nutritional behaviour, most surveyed body dimensions or metabolic values between the two groups. However, alternating shift workers had significantly lower fat mass and higher active cell mass but nevertheless reported more pronounced health complaints. Sex and age were also confirmed as influencing the surveyed parameters. Shift-dependent nutritional problems were not conspicuously apparent in this sample of hotel industry workers. Health parameters did not show significantly negative attributes for alternating shift workers. Conceivably, both groups could have the same level of knowledge on the health effects of nutrition and comparable opportunities to apply this. Further studies on nutritional and health behaviour in the hotel industry are necessary in order to create validated screening programmes. © The Author 2015. Published by Oxford University Press on behalf of the Society of Occupational Medicine. All rights reserved. For Permissions, please email: journals.permissions@oup.com.

  19. Hotel-type nursing and ethical dilemmas due to business interests

    Directory of Open Access Journals (Sweden)

    Vesna Zupančič

    2015-09-01

    Full Text Available Introduction: In the age of neoliberalism, there are differences in the implementation of nursing activities due to business interests being integrated into nurse-patient relationships. An example of this is hotel-type nursing, which involves fulfilling patients’ needs by charging for nursing services (or by charging an additional fee for extra services. Whether this constitutes a contemporary nursing development or a danger is an important question.  This paper explores an approach to resolving ethical dilemmas, which often emerge when the interests of businesses, nurses, and patients are integrated, as contemporary nursing is implemented according to community care principles.Methods: In a case study of nurses’ activities conducted in June 2013 and 2014 in three different institutions, the methods of observation and interviews were used. The collected data were analyzed using Strengths, Weaknesses, Opportunities, and Threats (SWOT methodology, and then verified and updated with a power diagram qualitative interpretation and the Decide, Establish, Consider, Identify, Develop, and Implement (DECIDE decision-making model.Results: Based on my study of hotel-type nursing, an approach to resolving ethical dilemmas which arise with the integration of business interests into nurse-patient relationships is explained.Discussion: Hotel-type nursing involves an adaptation by nurses to a change in their relationship with the patient. This adaptation must ensure that the nurse’s professionalism is recognized as being significantly more beneficial to the patient than a reduction of the nurse’s role to one of simply fulfilling a patient’s wishes.Conclusion: Hotel-type nursing can be advantageous in the development of contemporary nursing if nurses adhere to high ethical standards and practice self-control.

  20. Financial Accountant Versus Managerial Accountant in the Hotel Business System

    Directory of Open Access Journals (Sweden)

    Ivana Zubac

    2012-01-01

    Full Text Available From the perspective of financial or managerial accountant, subject of interest in this paper is the relationship of financial and managerial accounting in the hotel business. Being necessary functions within the business system of hotel company, their mutual connection as well as their differences are explained. The management of hotel company makes decisions based on accounting information from both parts of accounting. As support to hotel management in decision-making, financial accountant provides financial information about past events, while managerial accountant provides non-financial information oriented toward future. The example above is just one out of many specific tasks, which are performed by accountants of specific part of hotel accounting system. Without their support, the management could not make correct and timely decisions with certainty. The importance of the roles of financial and managerial accountant is reflected through need for a wide knowledge in the field of accounting in specific business conditions of hotel industry.

  1. The process of outsourcing hotel services: Motivations and theoretical foundations

    Directory of Open Access Journals (Sweden)

    Kawana Harue Sato

    2013-04-01

    Full Text Available This study discusses the process of outsourcing in hotels. The aim of this study was to determine why the hotels outsource their services and activities, and how the outsourcing process occurs in hotels in Curitiba, in the perspective of dynamic capabilities. Specifically we took as basis the theoretical model of Teece (2007 of the microfoundations of dynamic capabilities, in which the author proposes that the exploitation of organizational boundaries and coespecialization are part of the dynamic capability of organizations. Regarding the analysis, we used the technique of analyzing the content of categorical six hotels. The results show that the decisions of outsourcing were primarily motivated by financial reasons, such as the possibility of reducing costs and improving performance financier. In relation to the outsourcing decision process, it was observed that formalized processes are adopted especially by hotels that belong to chains. Independent hotels adopt more informal processes in the outsourcing decision.

  2. E-PROCUREMENT AS AN INSTRUMENT FOR HOTEL SUPPLY CHAIN MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Lidija Pulevska IVANOVSKA

    2007-06-01

    Full Text Available The flow of goods, services, and information in the hotel industry, should be designed in a way that enables efficient transformation of raw materials into finished products or services with values. Procurement technology plays a vital role in the hotel business, because hotels usually purchase a large quantity of supplies for maintaining daily operations and quality. Today, a major goal of a hotel’s supply chain management is to efficiently apply information technology to its procurement systems. Moving away from traditional offline purchase processing to online sequencing presents significant savings, improved productivity and enhanced operational efficiencies. Better communication between hotels and suppliers and support services may provide more favourable price offerings and related activities for the hotels customers. This article elaborates the e-procurement as a very useful instrument for the hotel supply chain management following the approach of Kothari et al.

  3. Occupational injury disparities in the US hotel industry.

    Science.gov (United States)

    Buchanan, Susan; Vossenas, Pamela; Krause, Niklas; Moriarty, Joan; Frumin, Eric; Shimek, Jo Anna M; Mirer, Franklin; Orris, Peter; Punnett, Laura

    2010-02-01

    Hotel employees have higher rates of occupational injury and sustain more severe injuries than most other service workers. OSHA log incidents from five unionized hotel companies for a three-year period were analyzed to estimate injury rates by job, company, and demographic characteristics. Room cleaning work, known to be physically hazardous, was of particular concern. A total of 2,865 injuries were reported during 55,327 worker-years of observation. The overall injury rate was 5.2 injuries per 100 worker-years. The rate was highest for housekeepers (7.9), Hispanic housekeepers (10.6), and about double in three companies versus two others. Acute trauma rates were highest in kitchen workers (4.0/100) and housekeepers (3.9/100); housekeepers also had the highest rate of musculoskeletal disorders (3.2/100). Age, being female or Hispanic, job title, and company were all independently associated with injury risk. Sex- and ethnicity-based disparities in injury rates were only partially due to the type of job held and the company in which the work was performed. Copyright 2009 Wiley-Liss, Inc.

  4. The Effects of Customer Voice on Hotel Performance

    DEFF Research Database (Denmark)

    Assaf, A. George; Josiassen, Alexander; Cvelbar, Ljubica Knežević

    2015-01-01

    This paper investigates the effects of two critical customer voice variables on hotel performance. Specifically, the research provides a customer equity model in which the influences of both customer satisfaction and complaints are considered. The impact of the customer voice variables on hotel...... performance is investigated while considering the potential for moderating effects by hotel size and star rating. We use a more robust approach to measure firm performance than is traditionally used in satisfaction-performance studies. Finally the paper reports on the results of these investigations...

  5. Model of competitive mini-hotel project life cycle

    OpenAIRE

    Левыкин, Виктор Макарович; Дэвон, Валерия Викторовна

    2014-01-01

    Having examined the situation in the hotel market of the city of Kharkov (Ukraine), it was found that one of the major shortcomings in the activities of mini-hotels is mediocre attitude towards customers, lack of proper attention and poor services. In this regard, there is the need to create a mini-hotel, the most important mission of which would be a genuine concern for guests and their comfort, as well as providing unique services of the highest class.For the success of this mission, it is ...

  6. Benchmarking energy use and greenhouse gas emissions in Singapore's hotel industry

    International Nuclear Information System (INIS)

    Wu Xuchao; Priyadarsini, Rajagopalan; Eang, Lee Siew

    2010-01-01

    Hotel buildings are reported in many countries as one of the most energy intensive building sectors. Besides the pressure posed on energy supply, they also have adverse impact on the environment through greenhouse gas emissions, wastewater discharge and so on. This study was intended to shed some light on the energy and environment related issues in hotel industry. Energy consumption data and relevant information collected from hotels were subjected to rigorous statistical analysis. A regression-based benchmarking model was established, which takes into account, the difference in functional and operational features when hotels are compared with regard to their energy performance. In addition, CO 2 emissions from the surveyed hotels were estimated based on a standard procedure for corporate GHG emission accounting. It was found that a hotel's carbon intensity ranking is rather sensitive to the normalizing denominator chosen. Therefore, carbon intensity estimated for the hotels must not be interpreted arbitrarily, and industry specific normalizing denominator should be sought in future studies.

  7. Strategic implications of corporate social responsibility in hotel industry: A comparative research between NH Hotels and Meliá Hotels International

    Directory of Open Access Journals (Sweden)

    Marina Mattera

    2012-11-01

    Full Text Available The hospitality industry serves millions of people globally and is a multibillion-dollar industry with a significant growth expectation in the upcoming years. The Spanish tourism industry is one of the most developed sectors of the nation, being one of the main contributors to the country’s GDP. On a world wide scale, and specifically in the European context, there is a rising awareness for firms’ actions to be responsible towards the environment and the community in which they operate. Based on “triple bottom line” guidelines, companies’ mission in such a context is achieving competitive advantage by means of a business model considering three key aspects: people, profit, and planet. Considering the hospitality industry’s characteristics, it becomes essential to fulfill these new requirements to achieve sustainable competitive advantages. This exploratory study will outline which are the best practices of two main Spanish hotel corporations: NH Hotels and Meliá Hotels International. By pointing out actions undertaken by the most important firms of the sector, they can serve as an example and be replicated by other firms, thus increasing sustainability practices, improving understanding of triple bottom line, minimizing negative social as well as environmental footprint, and enhancing positive firms’ impacts in their operating contexts. DOI: 10.18870/hlrc.v2i4.85

  8. The IceAge ERS Program: Probing Building blocks of Life During the JWST Era

    Science.gov (United States)

    McClure, Melissa K.; Boogert, Adwin; Linnartz, Harold; Beck, Tracy L.; van Dishoeck, Ewine; Egami, Eiichi; Garrod, Robin; Gordon, Karl D.; Palumbo, Maria Elisabetta; Brown, Wendy; Fraser, Helen; Ioppolo, Sergio; Jimenez-Serra, Izaskun; McCoustra, Martin; Noble, Jennifer; Pendleton, Yvonne J.; Pontoppidan, Klaus; Viti, Serena; Chiar, Jean E.; Caselli, Paola; Bailey, John Ira; Jorgensen, Jes; Kristensen, Lars; Murillo, Nadia; Oberg, Karin I.; IceAge ERS Team Collaborators

    2018-06-01

    Icy grain mantles are the main reservoir for volatile elements in star-forming regions across the Universe, as well as the formation site of pre-biotic complex organic molecules (COMs) seen in our Solar System. Through the IceAge Early Release Science program, we will trace the evolution of pristine and complex ice chemistry in a representative low-mass star-forming region through observations of a: pre-stellar core, Class 0 protostar, Class I protostar, and protoplanetary disk. Comparing high spectral resolution (R~1500-3000) and sensitivity (S/N~100-300) observations from 3 to 15 micron to template spectra, we will map the spatial distribution of ices down to ~20-50 AU in these targets to identify when, and at what visual extinction, the formation of each ice species begins. Such high-resolution spectra will allow us to search for new COMs, as well as distinguish between different ice morphologies, thermal histories, and mixing environments.The analysis of these data will result in science products beneficial to Cycle 2 proposers. A newly updated public laboratory ice database will provide feature identifications for all of the expected ices, while a chemical model fit to the observed ice abundances will be released publically as a grid, with varied metallicity and UV fields to simulate other environments. We will create improved algorithms to extract NIRCAM WFSS spectra in crowded fields with extended sources as well as optimize the defringing of MIRI LRS spectra in order to recover broad spectral features. We anticipate that these resources will be particularly useful for astrochemistry and spectroscopy of fainter, extended targets like star forming regions of the SMC/LMC or more distant galaxies.

  9. DIRECTION OF INVESTMENTS AND SOURCES OF FUNDING ON HOTEL MARKET IN POLAND

    Directory of Open Access Journals (Sweden)

    Anna Semmerling

    2016-06-01

    Full Text Available Hotel market in Poland is related to trends on touristic market. This sector is developing dynamically, in Poland as in the whole world. In the years 2001-2014 numbers of hotels in Poland increased double. Most of new hotels are 4 and 5 stars. Important for new objects is building conference centres and SPA, which makes touristic season longer. Main source of finances hotel investments in Poland are own sources and EU funds. Crucial importance is the franchise. Forecasts for hotel market are really great. Till 2017 the count of tourists, who take advantage of hotels, should still increase.

  10. Testing expected and perceived service quality in the hotel industry

    OpenAIRE

    Vujko Aleksandra; Gajić Tamara; Mladenovski Milan; Momirski Jovan

    2015-01-01

    Guest satisfaction is the key to retaining existing and attracting new guests. In order to reach this goal, managers in hotels have become aware of the fact that the quality stay is reflected in the unique experiences of the tourists in particular. Guest satisfaction with hotel services can be tested by various methods. In this study, we used a questionnaire technique, in which respondents were guests of the hotel 'Vojvodina', 'Novi Sad' and 'Park' in Novi Sad, then the guests of the hotel 'V...

  11. International Alliance of Green Hotels to Reach Sustainable Competitive Advantages

    Directory of Open Access Journals (Sweden)

    Hufei Ge

    2018-02-01

    Full Text Available Under increasing environmental pressure, hotel firms need to improve their ability to access international alliances while maintaining good performance for sustainable development. This paper uses survey data from 784 hotels running at different levels of service in China to test the hypothesis in an integrated analytical model, and the findings show that the impact of international alliances varies with different levels of green hotels. Despite operating in the same sector, hotels running at different levels of service vary their respective tactics to gain sustainable competitive advantage and achieve significantly different results. This study intends to inform hotel managers in obtaining specific performance goals by developing absorptive capacity, and by choosing the most suitable alliance for their level of operation.

  12. Indoor radon levels in selected hot spring hotels in Guangdong, China.

    Science.gov (United States)

    Song, Gang; Zhang, Boyou; Wang, Xinming; Gong, Jingping; Chan, Daniel; Bernett, John; Lee, S C

    2005-03-01

    Guangdong is one of the provinces that have most hot springs in China, and many hotels have been set up near hot springs, with spring water introduced into the bath inside each hotel room for hot spring bathing to attract tourists. In the present study, we measured radon in indoor and outdoor air, as well as in hot spring waters, in four hot spring hotels in Guangdong by using NR-667A (III) continuous radon detector. Radon concentrations ranged 53.4-292.5 Bq L(-1) in the hot spring water and 17.2-190.9 Bq m(-3) in outdoor air. Soil gas intrusion, indoor hot spring water use and inefficient ventilation all contributed to the elevated indoor radon levels in the hotel rooms. From the variation of radon levels in closed unoccupied hotel rooms, soil gas intrusion was found to be a very important source of indoor radon in hotel rooms with floors in contact with soils. When there was spring water bathing in the bathes, average radon levels were 10.9-813% higher in the hotel rooms and 13.8-489% higher in bathes compared to their corresponding average levels when there was no spring water use. Spring water use in the hotel rooms had radon transfer coefficients from 1.6x10(-4) to 5.0x10(-3). Radon in some hotel rooms maintained in concentrations much higher than guideline levels might thus have potential health risks to the hotel workers, and technical and management measures should be taken to lower their exposure of radon through inhalation.

  13. Indoor radon levels in selected hot spring hotels in Guangdong, China

    International Nuclear Information System (INIS)

    Song Gang; Zhang Boyou; Wang Xinming; Gong Jingping; Chan, Daniel; Bernett, John; Lee, S.C.

    2005-01-01

    Guangdong is one of the provinces that have most hot springs in China, and many hotels have been set up near hot springs, with spring water introduced into the bath inside each hotel room for hot spring bathing to attract tourists. In the present study, we measured radon in indoor and outdoor air, as well as in hot spring waters, in four hot spring hotels in Guangdong by using NR-667A (III) continuous radon detector. Radon concentrations ranged 53.4-292.5 Bq L -1 in the hot spring water and 17.2-190.9 Bq m -3 in outdoor air. Soil gas intrusion, indoor hot spring water use and inefficient ventilation all contributed to the elevated indoor radon levels in the hotel rooms. From the variation of radon levels in closed unoccupied hotel rooms, soil gas intrusion was found to be a very important source of indoor radon in hotel rooms with floors in contact with soils. When there was spring water bathing in the bathes, average radon levels were 10.9-813% higher in the hotel rooms and 13.8-489% higher in bathes compared to their corresponding average levels when there was no spring water use. Spring water use in the hotel rooms had radon transfer coefficients from 1.6x10 -4 to 5.0x10 -3 . Radon in some hotel rooms maintained in concentrations much higher than guideline levels might thus have potential health risks to the hotel workers, and technical and management measures should be taken to lower their exposure of radon through inhalation

  14. Constraints on ice volume changes of the WAIS and Ross Ice Shelf since the LGM based on cosmogenic exposure ages in the Darwin-Hatherton glacial system of the Transantarctic Mountains

    Science.gov (United States)

    Fink, David; Storey, Bryan; Hood, David; Joy, Kurt; Shulmeister, James

    2010-05-01

    glacially transported debris. Our glacial geomorphic survey from ice sheet contact edge (~850 masl) to mountain peak at 1600 masl together with a suite of 10Be and 26Al exposure ages, documents a pre-LGM ice volume at least 800 meters thicker than current ice levels which was established at least 2 million years ago. However a complex history of exposure and re-exposure of the ice free regions in this area is seen in accordance with advance and retreat of the ice sheets that feeds into the Darwin -Hatherton system. A cluster of mid-altitude boulders, located below a prominent moraine feature mapped previously as demarcating the LGM ice advance limits, have exposure ages ranging from 30 to 40 ka. Exposure ages for boulders just above the ice contact range from 1to 19 ka and allow an estimate of inheritance. Hence, we conclude that LGM ice volume was not as large as previously estimated and actually little different from what is observed today. These results raise rather serious questions about the implications of a reduced WAIS at the LGM, its effect on the development of the Ross Ice Shelf, and how the Antarctic ice sheets respond to global warming. J. O. Stone et al., Science v299, 99 (2003). A. Mackintosh, D. White, D. Fink, D. Gore et al, Geology, v 35; 551-554 (2007).

  15. Carbon monoxide poisoning at motels, hotels, and resorts.

    Science.gov (United States)

    Weaver, Lindell K; Deru, Kayla

    2007-07-01

    Each year, more than 200 people in the United States die from carbon monoxide (CO) poisoning. Poisoning has occurred at motels, hotels, and resorts. Congressional mandate requires smoke alarms in all guest rooms; however, smoke alarms do not detect CO. Data on patients poisoned at hotels, motels, and resorts were evaluated at a hyperbaric medicine service. In 2005, legal databases and online news databanks were searched to discover additional incidents. Only victims evaluated in hospitals or declared dead at the scene were included. Cases of intentional poisoning and poisoning from fires were excluded. Between 1989 and 2004, 68 incidents of CO poisoning occurring at hotels, motels, and resorts were identified, resulting in 772 accidentally poisoned: 711 guests, 41 employees or owners, and 20 rescue personnel. Of those poisoned, 27 died, 66 had confirmed sequelae, and 6 had sequelae resulting in a jury verdict. Lodging-operated, faulty room heating caused 45 incidents, pool/spa boilers 16, CO entrained from outdoors 5, and unreported sources caused 2 incidents. Public verdicts have averaged $4.8 million per incident (range, $1 million to $17.5 million). Poisoning occurred at hotels of all classes. Despite these incidents, most properties did not install CO alarms, and requirements for CO alarms at hotels, motels, and resorts are rare. Guests of motels, hotels, and resorts remain at risk for injury or death from CO poisoning. Measures to prevent CO poisoning of guests and employees of the lodging industry should be evaluated.

  16. Classification of Customer Satisfaction Attributes: An Application of Online Hotel Review Analysis

    OpenAIRE

    Dong , Jian; Li , Hongxiu; Zhang , Xianfeng

    2014-01-01

    Part 3: Digital Business; International audience; With the wide penetration of Internet, online hotel reviews have become popular among travellers. Online hotel reviews also reflect customer satisfaction with hotel services. In this study we use online hotel reviews to classify the attributes of customer satisfaction with hotel services. The empirical data was collected via Daodao.com, the Chinese affiliated brand of online travel opinion website tripadvisor.com. Based on text mining and cont...

  17. Financial performance of Spanish hotels during the crisis

    Directory of Open Access Journals (Sweden)

    Narine Babayan

    2014-07-01

    Full Text Available This paper studies the relationship between category, size and chain affiliation of hotels and their financial performance using ANOVA analysis of financial data collected from the SABI database. The target population was Spanish hotels, and the sample used for the study was the hotels of the Alicante region. The results of the study show that in times of the crisis financial figures of hotel companies are generally very low, with the negative average profits in most cases. Category, size and chain affiliation do not completely explain the differences between hotels’ financial performance. Only revenue has a significant relationship with all of these three variables. Among other financial indicators, also revenue per room is influenced by category, while gross profits per room and net profits per room are influenced both by category and chain affiliation.

  18. Green certification, e-commerce, and low-carbon economy for international tourist hotels.

    Science.gov (United States)

    Chen, Long-Fei

    2018-05-22

    Increasing population and over-consumption are placing unprecedented demands on agriculture and natural resources. The Earth is suffering from global warning and environmental destruction while our agricultural systems are concurrently degrading land, water, biodiversity, and climate on a global scale. For a sustainable future, green certification, e-commerce, and environment education can boost low-carbon economy with decreasing carbon emissions, but very few researches address them for the hotel industry. This research studies the performance impact of e-commerce, international hotel chain, local hotel chain, and green certification for carbon emission reductions of international tourist hotels of Taiwan. It reveals that, after a sufficiently long time, there is an improvement in the environmental and economic performance of the green-certified hotel group. In addition, it reveals that, as recommended by the operation policy, the international hotel chain group together with e-commerce has better performance than local hotel chain. It is also discussed how to sustain the continuing improvement in low-carbon performance of the hotel industry.

  19. Critical Success Factors for Limited Service Hotels in Malaysia

    OpenAIRE

    Wong, Chee Keng

    2015-01-01

    Critical success factors were used originally in Information technology areas when it was first introduced but has since been applied generically in other industries. This study explores the critical success factors for limited service hotels in Malaysia from both customer and hotel operator/ business owners’ perspective. The literature presents information from tourism in general and in Malaysia, definition of limited service hotels and its relevance to the hospitality industry in Malaysia, ...

  20. Hotel Business Advertising Specificity and Its Psychological Examination Procedure

    OpenAIRE

    Kurbatskaya, Tatyana Borisovna; Dobrotvorskaya, Svetlana Georgievna; Ustin, Pavel Nikolayevich

    2016-01-01

    The article substantiates the need of the preliminary psychological examination of advertising. An overview and analysis of contemporary conceptual lines of the hotel advertising are given in the article. Features of advertising messages are shown on the example of some hotels. The effects arising from the improper construction of the advertising composition are given. Conclusions, revealing features of advertising strategies in the hotel business, in contrast to advertising in the commodity ...

  1. Traveler's encounter with nymphs in a hotel bed.

    Science.gov (United States)

    Sandlund, Johanna; Banaei, Niaz

    2014-01-01

    This case illustrates skin lesions in a traveler staying in a hotel bed infested with tics. Although infestation of hotels with bedbugs belonging to the Cimex genus is a growing problem worldwide, tick infestation has never been reported before.

  2. Energy conservation: model hotel project; Conservacao de energia: projeto Hotel Modelo

    Energy Technology Data Exchange (ETDEWEB)

    Pepino, Dartes Odeniz; Sodario, Claudio Antonio [Companhia Energetica de Sao Paulo, SP (Brazil)

    1993-12-31

    This work has the objective to dimension each electrical installation of a hotel, from the load feeder circuits until the high voltage inlet, focalizing first energy conservation, according to the most updated technological terms 6 refs., 3 figs., 4 tabs.

  3. Dataset on the energy performance of atrium type hotel buildings.

    Science.gov (United States)

    Vujosevic, Milica; Krstic-Furundzic, Aleksandra

    2018-04-01

    The data presented in this article are related to the research article entitled "The Influence of Atrium on Energy Performance of Hotel Building" (Vujosevic and Krstic-Furundzic, 2017) [1], which describes the annual energy performance of atrium type hotel building in Belgrade climate conditions, with the objective to present the impact of the atrium on the hotel building's energy demands for space heating and cooling. This dataset is made publicly available to show energy performance of selected hotel design alternatives, in order to enable extended analyzes of these data for other researchers.

  4. Historical hotels in “Golden Prague”

    OpenAIRE

    Bończak, Bartosz

    2008-01-01

    Prague, with its monuments of great historical and artistic value, has been gaining popularity in recent years. It has become one of the most important tourist destinations in Central Europe. This is the reason why hotel industry in this city is developing so quickly – there are 654 collective tourist accommodation establishments with 547 hotels, motels, pensions and residences, which is more than 83%. Establishments, located in the old, historical buildings, are among the m...

  5. customer satsisfaction survey of omena hotel

    OpenAIRE

    Akinola, Ebenezer

    2013-01-01

    The bachelor’s thesis examines the importance of customer satisfaction via customers’ opinions. The objective of the thesis is to measure the level of satisfaction of Customers in Omena hotels in Helsinki region. The research exposes the expectation of customers that could assist the Omena hotels to upgrade their IT-enabled business operational services. The theory part of this thesis covers the concept of customer satisfaction, customer service and service quality dimensions. The empiri...

  6. Dynamic room pricing model for hotel revenue management systems

    Directory of Open Access Journals (Sweden)

    Heba Abdel Aziz

    2011-11-01

    Full Text Available This paper addresses the problem of room pricing in hotels. We propose a hotel revenue management model based on dynamic pricing to provide hotel managers with a flexible and efficient decision support tool for room revenue maximization. The two pillars of the proposed framework are a novel optimization model, and a multi-class scheme similar to the one implemented in airlines. Our hypothesis is that this framework can overcome the limitations associated with the research gaps in pricing literature; and can also contribute significantly in increasing the revenue of hotels. We test this hypothesis on three different approaches, and the results show an increase in revenue compared to the classical model used in literature.

  7. Customer Satisfaction Research: A Case Study of Original Sokos Hotel Olympia Garden

    OpenAIRE

    Truong, Thuan

    2016-01-01

    This thesis research was carried out at Original Sokos Hotel Olympia Garden in summer 2016. The case company is one of three Sokos Hotels located in St. Petersburg, Russia. The hotel aims to deliver a “Cosy living, smart working” environment to all the guests. The thesis project examines customer satisfaction with different service aspects provided at Original Sokos Hotel Olympia Garden and the customers’ willingness to recommend the hotel to others. The thesis also analyzes the factors h...

  8. Organizational Learning in the Hotel Industry: an eclectic instrument of measurement

    OpenAIRE

    Fernandes, A. L.; Laureano, R. M. S.; Alturas, B.

    2018-01-01

    Organizational Learning, despite being a widely debated topic in the literature on management, regarding the hotel industry still suffers from scattered information. This study was conducted with 295 professionals, among them managers and employees of hotels in Brazil and Portugal in order to validate a measuring instrument of organizational learning, properly adapted for hotel industry, and identify differences in the degree of efficiency of the organizational learning process between hotels...

  9. CORRELATION BETWEEN THE PENETRATION STRATEGIES AND MARKETING MIX OF INTERNATIONAL HOTEL CHAINS IN ROMANIA

    Directory of Open Access Journals (Sweden)

    Adina Cosma Smaranda

    2016-03-01

    Full Text Available On the Romanian market there are 21 international hotel chains, having 51 hotels. The goal of the research paper is to analyze which are the marketing mix policies and strat-egies used by the hotels, belonging to an international hotel chain on the Romanian market. For this purpose, a descriptive research was implemented through investigation of all the hotels that are part of an international hotel chain. The research reveals that hotels operate by abiding the norms established by contract. The higher the risk, the investment and control are, the more influence the hotel chain has regarding the pricing strategies. Hotels use their own channels but also the parent chain channels. Promo-tion strategy takes into account global, regional and local issues encountered. The ma-jority of the hotels have the possibility to decide some internal elements for their per-sonnel. All the hotels apply norms and standardized procedures regarding the quality of the services. The most expected advantage for a hotel that belongs to an international chain is the visibility at international level.

  10. Showering with the sun - The largest hotel solar installation; Die groesste Hotelanlage. Auch im Hotel solar duschen

    Energy Technology Data Exchange (ETDEWEB)

    Niederhaeusern, A.

    2008-07-01

    This article reports on a solar collector installation at a hotel in Champfer, near St. Moritz, Switzerland. The 285 m{sup 2} of collectors help meet the heating requirements of the hotel including its wellness spa and swimming pool, providing 100% of the heat needed in May and June. The installation and its planning are described and the extreme climatic conditions in the Swiss Alps at an altitude of 1800 m are discussed. The solutions implemented - for example special supports for the collectors to cope with winter snow, extreme temperatures and high winds - are discussed. The hotel's further efforts in the area of ecology, such as its purchase of eco-power to meet remaining needs, are discussed. The further potential available, such as the installation of photovoltaics and a heat pump system using geothermal probes is reviewed.

  11. Tourists' attitudes towards ban on smoking in air-conditioned hotel lobbies in Thailand.

    Science.gov (United States)

    Viriyachaiyo, V; Lim, A

    2009-06-01

    Thailand is internationally renowned for its stringent tobacco control measures. In Thailand, a regulation banning smoking in air-conditioned hotel lobbies was issued in late 2006, causing substantial apprehension within the hospitality industry. A survey of tourists' attitudes toward the ban was conducted. A cross-sectional survey of 5550 travellers staying in various hotels in Bangkok, Surat Thani, Phuket, Krabi and Songkhla provinces, October 2005 to December 2006. Travellers aged 15 years or older with a check-in duration of at least one day and willing to complete the questionnaire were requested by hotel staff to fill in the 5-minute questionnaire at check-in or later at their convenience. Secondhand cigarette smoke was recognised as harmful to health by 89.7% of respondents. 47.8% of travellers were aware of the Thai regulation banning smoking in air-conditioned restaurants. 80.9% of the respondents agreed with the ban, particularly female non-smokers. 38.6% of survey respondents indicated that they would be more likely to visit Thailand again because of the regulation, 53.4% that the regulation would not affect their decision and 7.9% that they would be less likely to visit Thailand again. Banning smoking in air-conditioned hotel lobbies in Thailand is widely supported by tourists. Enforcement of the regulation is more likely to attract tourists than dissuade them from holidaying in Thailand.

  12. Indoor radon levels in selected hot spring hotels in Guangdong, China

    Energy Technology Data Exchange (ETDEWEB)

    Song Gang [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China); Zhang Boyou [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China); Wang Xinming [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China)]. E-mail: wangxm@gig.ac.cn; Gong Jingping [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China); Chan, Daniel [Department of Building Services Engineering, Hong Kong Polytechnic University, Hong Kong (China); Bernett, John [Department of Building Services Engineering, Hong Kong Polytechnic University, Hong Kong (China); Lee, S.C. [Department of Civil and Structural Engineering, Hong Kong Polytechnic University, Hong Kong (China)

    2005-03-01

    Guangdong is one of the provinces that have most hot springs in China, and many hotels have been set up near hot springs, with spring water introduced into the bath inside each hotel room for hot spring bathing to attract tourists. In the present study, we measured radon in indoor and outdoor air, as well as in hot spring waters, in four hot spring hotels in Guangdong by using NR-667A (III) continuous radon detector. Radon concentrations ranged 53.4-292.5 Bq L{sup -1} in the hot spring water and 17.2-190.9 Bq m{sup -3} in outdoor air. Soil gas intrusion, indoor hot spring water use and inefficient ventilation all contributed to the elevated indoor radon levels in the hotel rooms. From the variation of radon levels in closed unoccupied hotel rooms, soil gas intrusion was found to be a very important source of indoor radon in hotel rooms with floors in contact with soils. When there was spring water bathing in the bathes, average radon levels were 10.9-813% higher in the hotel rooms and 13.8-489% higher in bathes compared to their corresponding average levels when there was no spring water use. Spring water use in the hotel rooms had radon transfer coefficients from 1.6x10{sup -4} to 5.0x10{sup -3}. Radon in some hotel rooms maintained in concentrations much higher than guideline levels might thus have potential health risks to the hotel workers, and technical and management measures should be taken to lower their exposure of radon through inhalation.

  13. Hotels as a Property Asset Class: International and South African ...

    African Journals Online (AJOL)

    This article contributes to an understanding – presently undeveloped – of the production of hospitality spaces in South Africa, and in particular examines the country's growing hotel sector. The specific focus is upon the hotel as a form of property investment and the hotel sector as a specific property asset class. Against the ...

  14. CONTENT ANALYSIS OF HOTEL WEBSITES: CASE STUDY OF CROATIA

    OpenAIRE

    Suzana Markovic; Sanja Raspor; Tomislav Car; Jelena Komsic

    2012-01-01

    In the competitive hotel industry the content of hotel websites has an important role in achieving and maintaining business success and profitability. The purpose of this study is to analyze the websites of a selected group of hotels (three, four and five star) by applying content analysis by six dimensions (contact information, information about facilities, reservations and the surrounding area, as well as communication with customers and web-site functionality) and 22 characteristics. The a...

  15. Factors Influencing Environmental Management Practices Among Hotels in Malaysia

    OpenAIRE

    Zaiton Samdin; Kasimu Abdu Bakori; Hamimah Hassan

    2012-01-01

    This paper attempts to investigate the factors that influence hotel managers- attitudes towards sustainable tourism practices (STP) in Kuala Lumpur and the state of Selangor in Malaysia. The study distributes 104 questionnaires to hotels ranging from one star to five-star categories including budget hotels. Out of this figure, 60 copies of the questionnaires were returned and analyzed. The finding revealed that of all the seven factors investigated, only the variables measuring incentives and...

  16. Cine-Anthology of Hotels as a Place of Time and Death

    Directory of Open Access Journals (Sweden)

    Sertaç Timur Demir

    2016-02-01

    Full Text Available Every place has a story. Hotels, however, have thousands of stories that are multilayered, interwoven, and imbricated. Their puzzled fictions resemble films in that they both overlap unrelated tales, phenomena, and characters within a short temporal fragment. Mysteries, secrets, love, cabal, fraud, hate, cheating, shows, fun, prostitution, gambling, falls, and so on—all of these conditions and emotions pertain to hotels, as well as films. Working under this framework, then, this paper aims to approach hotels as a temporal experience which goes beyond space for the purpose of both analyzing hotel deaths as a symbolic case of urban living and in order to interpret films as a type of testimony regarding social change. Beyond all of the bright surfaces, hotels represent and reproduce insincerity, insusceptibility, omission, coldness, and distance. Hotels represent gaps, desolateness, devastation, homelessness, and timelessness.

  17. Strategi Customer Relations dalam Meningkatkan Kepuasan Pelanggan pada Hotel Dyan Graha Pekanbaru

    OpenAIRE

    ATIKA, RISMA DIAN; ", NURJANAH

    2014-01-01

    Hotel is an industry engaged in the field of specialty services, where the services are crucial to giving satisfaction to customers. The growth of new hotels makes these hotels and more aggressively to improve service quality in order to satisfy customer expectations. Creation of customer satisfaction and will deliver benefits to both the hotel 's reputation in the eyes of customers and also the profits from the hotel will increase. Based on the explanation above, the problem in this research...

  18. Implementation Analysis Services Marketing Strategy Room (Case on Kharisma Hotel Bukittinggi)

    OpenAIRE

    Saputriyani, Rita; Sutrisna, Endang

    2016-01-01

    Service marketing strategy is a set of tools that can be used marketer, which consists of various elements of a marketing program that should be considered that the implementation of the strategy defined marketers can be successful. The purpose of this study was to megetahui implementation of marketing strategy services performed charisma bukittinggi hotel.Kharisma Hotel Bukittinggi established PT. Mega Kharisma Asia Sentosa and all operating on 10 August 2002. Hotel charisma is suattu hotels...

  19. CORRELATION BETWEEN THE PENETRATION STRATEGIES AND MARKETING MIX OF INTERNATIONAL HOTEL CHAINS IN ROMANIA

    OpenAIRE

    Cosma Smaranda, Adina; Fleseriu, Cristina; Bota, Marius

    2016-01-01

    On the Romanian market there are 21 international hotel chains, having 51 hotels. The goal of the research paper is to analyze which are the marketing mix policies and strat-egies used by the hotels, belonging to an international hotel chain on the Romanian market. For this purpose, a descriptive research was implemented through investigation of all the hotels that are part of an international hotel chain. The research reveals that hotels operate by abiding the norms established by contract. ...

  20. PENGELOLAAN LINGKUNGAN HOTEL BERBASIS TRI HITA KARANA DI KAWASAN PARIWISATA SANUR

    Directory of Open Access Journals (Sweden)

    Ni Putu Massuli Adi

    2016-01-01

    Full Text Available In the rapid development process, environmental problem has currently become a global issue. Natural environment is very important for people as the subject to development. The protest, friction, and conflict that are now happening in the development process is being caused by the people feel pushed in terms of social, economic, as well as environmental aspects. Some expert said that the development of hotels in Bali have been destroyed the enviroment. It should be noted that the development in Bali is hoped has currently been stressed in harmony. This is reflected in a Vision of Bali Development 2006-2026, that is: towards Bali Dwipa Jaya based on Tri Hita Karana. Its essence is the development of Bali expected to lead to the prosperity and welfare of the community. In the process for that purpose, however, should be based on the principles of harmony and togetherness, according nature of the concept of Tri Hita Karana (THK. Therefore, it is needed a research on environmental management based on THK in the hotels in Bali, including hotels within Sanur area. The implementation of THK will get harmony at subak, traditional villege, and hotels. The main objectives of this study are: developing criteria for the hotels based on THK, and to know the level of THK application in hotels within Sanur tourism region. Location of study was determined by purposive way. All hotels listed in Sanur Tourism Regions were selected as research subject. It means that it is done a census method. The respondents of the study are the management of each hotel. It was found that, the indicator of hotels based on THK could be seen from the three elements, namely parhyangan, pawongan, and palemahan. The elements of parhyangan indicator are: the existence of the temple in the hotel; management of the temple; implementation of ritual ceremony in the temple; maintenance of the temple; implementation of religious speech; and provide assistances to the temples in the vicinity

  1. Radon in the Hotels in Montenegro

    International Nuclear Information System (INIS)

    Vukotic, P.; Antovic, N.; Dapcevic, S.; Uvarov, V.V.; Mrdak, R.

    1997-01-01

    Indoor radon concentrations in the 16 hotels in Montenegro, well known by tourists, were measured in winter period by an integral method, with etch-track detectors. Radon concentrations obtained at the 30 measuring sites are in a range (22 - 90) Bq/m 3 , with an arithmetic mean of 43 Bq/m 3 . This means that the radon levels in the all surveyed hotels in Montenegro are much bellow the most stringent reference level internationally recommended. (author)

  2. Are physical activity and nutrition indicators of the checklist of health promotion environments at worksites (CHEW) associated with employee obesity among hotel workers?

    Science.gov (United States)

    Nigg, Claudio R; Albright, Cheryl; Williams, Rebecca; Nichols, Carol; Renda, Gloria; Stevens, Victor J; Vogt, Thomas M

    2010-01-01

    Worksites provide opportunities to reach more than 60% of adults in the United States, including populations diverse in race, ethnicity, gender, age, occupation, income, and health status. Employers that provide worksite weight management interventions have the potential to reduce sick leave, health care costs, and workers compensation costs, and increase employee morale and worker efficiency. Hotels specifically, represent a broad cross-section of job categories, and most hotels are staffed and operated similarly around the world. However, from our literature review, there have been no investigations of the association between the hotel environment and employees' obesity. For this study, we tested the relationship between environmental factors in hotels and employees' body mass index (BMI). Overall no substantial correlations were found on any environmental variable. However, hotel size affected some relationships. Higher BMI was related to greater number of stairs, stair facilitation, and the healthy eating facilitation variables (excluding nutrition signs or posters) in medium sized hotels. Lower BMI was found with greater stair facilitation in small hotels; and with greater number of physical activity (PA) signs, lunch room nutrition signs, and hotel nutrition signs in large hotels. Unionized status affected only two environmental variables. For unionized hotels, BMI was negatively correlated with PA signs and positively correlated with the healthy eating facilitation. No logical pattern of association was found between workplace environmental factors and hotel employee BMI levels. Further research should investigate the interaction of the size and structure of the workplace with the impact of environmental efforts to reduce overweight and obesity.

  3. Communication Sufficiency Level of the Hotel Staff: A Research in Gaziantep Region

    Directory of Open Access Journals (Sweden)

    Atınç Olcay

    2014-03-01

    Full Text Available To attain customer satisfaction at the offered product and services to customers are leading activity which increase profit rates in hotel enterprises. The level of employees’ communication competence with customers is one of the important activity which cause customer satisfaction at hotel prises. The aim of this study was to evaluate hotel employees communication competence by the hotel customers who have gotton higher education and also to identify whether do customers’ gender higher education level and occupation any effect of the evaluation of employees level of communication competence.To perform of this aim, the questionnaire form was filled out to 400 hotel customers who stayed at 7 different hotels at Gaziantep region. According to the result, the communication competence level of employees was found as good, while customers gender and higher education level did not have any effect to evaluate employees level of communication competence at the hotel enterprises. However, It was found that customers’ occupation was an effect to evaluate employees level of communication competence by the hotel customers.

  4. Ice in the Tropics: the Export of ‘Crystal Blocks of Yankee Coldness’ to India and Brazil

    Directory of Open Access Journals (Sweden)

    Marc W. Herold

    2011-11-01

    Full Text Available The Boston natural ice trade thrived during 1830-70 based upon Frederic Tudor’s idea of combining two useless products – natural winter ice in New England ponds and sawdust from Maine’s lumber mills. Tudor ice was exported extensively to the tropics from the West Indies to Brazil and the East Indies as well as to southern ports of the United States. In tropical ice ports, imported natural ice was a luxury product, e.g., serving to chill claret wines (Calcutta, champagne (Havana and Manaus, and mint juleps (New Orleans and Savannah and used in luxury hotels or at banquets. In the temperate United States, natural ice was employed to preserve foods (cold storage and to cool water (Americans’ peculiar love of ice water. In both temperate and tropical regions natural ice found some use for medicinal purposes (to calm fevers. With the invention of a new technology to manufacture artificial ice as part of the Industrial Revolution, the natural ice export trade dwindled as import substituting industrialization proceeded in the tropics. By the turn of the twentieth century, ice factories had been established in half a dozen Brazilian port cities. All that remained of the once extensive global trade in natural ice was a sailing ship which docked in Rio Janeiro at Christmas time laden with ice and apples from New England.

  5. PENENTUAN HARGA JUAL KAMAR HOTEL SAAT LOW SEASON DENGAN METODE COST-PLUS PRICING PENDEKATAN VARIABEL COSTING (Studi kasus pada Hotel Puri Artha Yogyakarta)

    OpenAIRE

    Triyanto, Hesti

    2013-01-01

    Penentuan harga jual suatu produk atau jasa merupakan salah satu keputusan penting manajemen karena harga yang ditetapkan harus dapat menutup semua biaya dan mendapatkan laba yang diharapkan oleh perusahaan. Pada saat low season, pihak hotel menerapkan harga jual yang paling rendah dalam penentuan harga jualnya agar pihak hotel tidak mengalami kerugian. Penelitian ini bertujuan untuk mengetahui berapa tarif sewa kamar dan selisih tarif sewa kamar Hotel Puri Artha Yogyakarta pada saat low seas...

  6. Grand Hotel prijutil hudozhnikov

    Index Scriptorium Estoniae

    2004-01-01

    Raadioajakirjanik Lea Veelmaa lindistas "Kunstikanali" 2004. a. esimese saate Grand Hotel Viljandis. Saatekülaliseks oli maalikunstnik Andres Tolts. Toltsi kaheksa akrüülmaali on eksponeeritud hotelli fuajees ja restoranis

  7. Shaping the offer of hotel services for internet sales

    Directory of Open Access Journals (Sweden)

    Adlešič Tatjana

    2015-01-01

    Full Text Available This paper deals with the consumer's preferences in booking hotel services over the internet. A conjoint analysis was used in establishing whether the price is the most important factor in deciding on a hotel service and which elements of the service can be used as a competitive advantage. Although the price does play a pivotal role in the consumer's decision, within an acceptable price range he will take into account the bonuses offered by the hotel. Among the bonuses, free parking and free internet access play an important role, while free access to pornographic films and free wine with dinner are not an important factor. Room colour does not play a role in the consumer's decision making process regarding hotel services.

  8. Indoor air problems among employees at a hotel in Copenhagen

    DEFF Research Database (Denmark)

    Holst, Gitte Juel; Harboe, Henrik; Sigsgaard, Torben

    The aim of the study was to investigate indoor air related complaints and symptoms among the employees at a hotel in Copenhagen. A technical inspection of the office environment was performed and showed only minor problems with mould spore counts within normal range. Moreover a questionnaire...... reporting these unexpected findings a hotel employee drew our attention to the hotel’s smoking room, a shelter in the basement of the hotel building without ventilation. However, a lot of the hotel staff smoked down there so an ozone generator was installed in order to clean the air. After this meeting...

  9. Implementation of Service Differentiation to Achieve Competitive Advantage. Case: Nevsky Hotel Grand.

    OpenAIRE

    Martysevich, Anna

    2013-01-01

    The main purpose of the thesis was to find out which hotel services could bring competitive advantage to the Nevsky Hotel Grand and differentiate the hotel from the competitors. What could be improved in the services of the hotel or which kind of services could be created in the hotel in order to attract more customers and be competitive on the market. The theoretical framework of the thesis was based on the data gathered from various sources of information in printed and electronic form s...

  10. IMPROVING THE DISTRIBUTION OF BULGARIAN SEASIDE HOLIDAY HOTELS

    Directory of Open Access Journals (Sweden)

    Stoyan Marinov

    2010-06-01

    Full Text Available This report aims at viewing and analysing the trends and changes in the channels for distribution of tourist products. The specific features of modern hotel management together with the tasks in the process of distribution of hotel products have been presented. Applying.

  11. Role of Atmospheric CO2 in the Ice Ages (Invited)

    Science.gov (United States)

    Toggweiler, J. R.

    2010-12-01

    Ice cores from Antarctica provide our most highly resolved records of glacial-interglacial climate change. They feature big transitions every 100,000 years or so in which Antarctica warms by up to 10 deg. C while the level of atmospheric CO2 rises by up to 100 ppm. We have no other records like these from any other location, so the assumption is often made that the Earth's mean temperature varies like the temperatures in Antarctica. The striking co-variation between the two records is taken to mean 1) that there is a causal relationship between the global temperature and atmospheric CO2 and 2) that atmospheric CO2 is a powerful agent of climate change during the ice ages. The problem is that the mechanism most often invoked to explain the CO2 variations operates right next to Antarctica and, as such, provides a fairly direct way to explain the temperature variations in Antarctica as well. If so, Antarctic temperatures go up and down for the same reason that atmospheric CO2 goes up and down, in which case no causation can be inferred. Climate models suggest that the 100-ppm CO2 increases during the big transitions did not increase surface temperatures by more than 2 deg. C. This is not nearly enough to explain the observed variability. A better reason for thinking that atmospheric CO2 is important is that its temporal variations are concentrated in the 100,000-yr band. In my presentation I will argue that atmospheric CO2 is important because it has the longest time scale in the system. We observe empirically that atmospheric CO2 remains low for 50,000 years during the second half of each 100,000-yr cycle. The northern ice sheets become especially large toward the ends of these intervals, and it is large ice sheets that make the Earth especially cold. This leads me to conclude that atmospheric CO2 is important because of its slow and persistent influence on the northern ice sheets over the second half of each 100,000-yr cycle.

  12. County-Level Climate Uncertainty for Risk Assessments: Volume 25 Appendix X - Forecast Sea Ice Age.

    Energy Technology Data Exchange (ETDEWEB)

    Backus, George A. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Lowry, Thomas Stephen [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Jones, Shannon M. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Walker, La Tonya Nicole [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Roberts, Barry L. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Malczynski, Leonard A. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

    2017-05-01

    This report uses the CMIP5 series of climate model simulations to produce country- level uncertainty distributions for use in socioeconomic risk assessments of climate change impacts. It provides appropriate probability distributions, by month, for 169 countries and autonomous-areas on temperature, precipitation, maximum temperature, maximum wind speed, humidity, runoff, soil moisture and evaporation for the historical period (1976-2005), and for decadal time periods to 2100. It also provides historical and future distributions for the Arctic region on ice concentration, ice thickness, age of ice, and ice ridging in 15-degree longitude arc segments from the Arctic Circle to 80 degrees latitude, plus two polar semicircular regions from 80 to 90 degrees latitude. The uncertainty is meant to describe the lack of knowledge rather than imprecision in the physical simulation because the emphasis is on unfalsified risk and its use to determine potential socioeconomic impacts. The full report is contained in 27 volumes.

  13. County-Level Climate Uncertainty for Risk Assessments: Volume 24 Appendix W - Historical Sea Ice Age.

    Energy Technology Data Exchange (ETDEWEB)

    Backus, George A. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Lowry, Thomas Stephen [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Jones, Shannon M [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Walker, La Tonya Nicole [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Roberts, Barry L [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States); Malczynski, Leonard A. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

    2017-05-01

    This report uses the CMIP5 series of climate model simulations to produce country- level uncertainty distributions for use in socioeconomic risk assessments of climate change impacts. It provides appropriate probability distributions, by month, for 169 countries and autonomous-areas on temperature, precipitation, maximum temperature, maximum wind speed, humidity, runoff, soil moisture and evaporation for the historical period (1976-2005), and for decadal time periods to 2100. It also provides historical and future distributions for the Arctic region on ice concentration, ice thickness, age of ice, and ice ridging in 15-degree longitude arc segments from the Arctic Circle to 80 degrees latitude, plus two polar semicircular regions from 80 to 90 degrees latitude. The uncertainty is meant to describe the lack of knowledge rather than imprecision in the physical simulation because the emphasis is on unfalsified risk and its use to determine potential socioeconomic impacts. The full report is contained in 27 volumes.

  14. The many perspectives on the concept of boutique hotels

    OpenAIRE

    Ricardo Barbosa Angeli; Ricardo de Gil Torres; Ricardo Frota de Albuquerque Maranhão

    2012-01-01

    The hospitality industry needs from time to time to renovate its installations. There is no better moment for a marketing repositioning. This paper presents an exploratory study on how the boutique hotel concept is understood by researchers from different countries. Due to independent hotels agility in implementing innovations, it was considered the possibility of part of this segment adopting the boutique model to improve competitiveness against hotel chains. It was found that there is no si...

  15. Occupational exposures and health outcomes among Latina hotel cleaners.

    Science.gov (United States)

    Hsieh, Yu-Chin Jerrie; Apostolopoulos, Yorghos; Hatzudis, Kiki; Sönmez, Sevil

    2014-01-01

    The poor working conditions of Latina hotel cleaners render them particularly vulnerable to elevated occupational hazards that lead to adverse health outcomes. This article presents a comprehensive review of occupational risks (including physical, chemical, biological, and psychosocial risk factors) and health outcomes (including musculoskeletal disorders, respiratory diseases, dermatological diseases and allergies, and psychological disorders) for Latina hotel cleaners, within their unique sociocultural contexts. Preventive interventions for improving Latina hotel cleaners' work and health conditions are recommended.

  16. Rebranding Before the Digital Age: 4 Strategies Used by the Sheraton New York Hotel and Towers During the 1992 Democratic National Convention

    OpenAIRE

    Leora Halpern Lanz; Erinn Tucker; Juan Lesmes

    2016-01-01

    In 1992, New York City was undergoing a major revitalization in an effort to combat poverty and crime. The hospitality industry had much to contribute to these efforts like the Sheraton Centre Hotel. This hotel in particular was not only part of the city's drastic efforts to turn out its safety and public image, but it simultaneously leveraged its connection to the 1992 Democratic National Convention to lift its own rebrand.

  17. Approaches to quality management in hotel industry

    Directory of Open Access Journals (Sweden)

    Kateřina Ryglová

    2013-01-01

    Full Text Available The aim of the paper is to present possibilities and specifics of quality management in hotel services with the focus on the Servqual model. Servqual works on the definition of five dimensions of service quality: tangibles, reliability, responsiveness, assurance and empathy. Demonstrating the practical application of Servqual in selected hotels in the Czech Republic is also a part of the paper. Input data have been gained by force of a primary field-research with the help of a quantitative research via questionnaires and deep interviews. The results of the Servqual score for individual dimensions of service quality have also been used to calculate a total weighted score for the examined hotels and to outline benchmarking utilisation possibilities.

  18. Et dansk hotell

    DEFF Research Database (Denmark)

    Baca, Susan; Busck, Ole Gunni

    Rapporten præsenterer resultatet af en undersøgelse af, hvorledes et hotel i Nordjylland fungerer som arbejdsplads for indvandrere af overvejende ikke-vestlig oprindelse. Der fokuseres på i hvilket omfang og gennem hvilke mekanismer arbejdsmiljjøet i bred forstand, herunder forhold i ledelsen...

  19. Hotel Luz Sevilla, España

    Directory of Open Access Journals (Sweden)

    Población Knappe, E.

    1967-03-01

    Full Text Available The basement contains the general services of the building, luggage stores, lecture and exhibition halls, and a sauna bath. The offices, phone exchanges, drawing room and bar are situated on the ground floor. Other reception rooms, dining hall and kitchen are on the first floor. There are intermediate floors between the ground, first and second floors, to accommodate various auxiliary services. The remaining hotel floors contain the guest rooms. On the top floor there is suitable space for banquets and social functions. The project is finely built and fitted with most luxurious and up to date fittings, as befit a luxury hotel.La planta de sótano alberga: los servicios generales del edificio; una zona para consigna de equipajes; sala de conferencias o exposiciones; sauna, etc. En planta baja están situadas: las oficinas; centralitas; salón y bar, etc. La planta primera aloja: los salones; comedores; cocina, etc. Entre la planta baja y primera, y primera y segunda, han sido construidas dos entreplantas para servicios. Las restantes plantas están ocupadas por las habitaciones del Hotel. Y en la planta de ático se han creado los ambientes propicios para homenajes o banquetes y fiestas sociales. El edificio está tratado con gran nobleza y equipado con las más modernas instalaciones de confort, cual corresponde a un hotel de lujo.

  20. The irruption of Airbnb and its effects on hotel profitability: An analysis of Barcelona’s hotel sector

    OpenAIRE

    Aznar, Juan Pedro; Sayeras, Josep M.; Rocafort, Alba; Galiana Richart, Jorge

    2017-01-01

    Purpose: The aim of this study is to analyze the existence of a relationship between the presence of nearby substitute products, mainly Airbnb flats or rooms, and the effect on the revenue and profitability of hotels. Design/methodology: The empirical study is based on the analysis of financial information provided in the annual reports of a sample consisting of 43 hotels (11.78% of the population). As an explanatory variable for profitability, we have considered the presence o...

  1. HOTEL SERVICE, ASSUMPTION AND STARTER OF THE TOURISM DEVELOPMENT

    Directory of Open Access Journals (Sweden)

    Daliborka Blazeska

    2016-12-01

    Full Text Available The tourism worldwide is continuously making high development ascent and the same is a result of the expansion in the hotel industry. About that is very remarkable the improvement of the working processes, i.e. the quality of the service, but also the construction of numerous new facilities, which together affects the competition on the international tourism market, where Republic of Macedonia also gives its national tourism product. This paper pays special attention to the hotel service and the staff which are its inevitable and irreplaceable factor, and on which depends the guest satisfaction. In this paper is emphasized the monitoring the satisfaction of the hotel guests with hotel service, in the hotel complexes. The results confirm that Republic of Macedonia is recognized on the tourism market for the great and unique hospitality of the population in general, but also of the tourism staff. But that doesn’t mean that in future shouldn’t be paid attention on even greater improvement of the services quality.

  2. HOTEL FRANCHISING IN RUSSIA IN THE LIGHT OF THE DOMESTIC TOURISM DEVELOPMENT

    Directory of Open Access Journals (Sweden)

    M. S. Shakhova

    2016-01-01

    Full Text Available This article discusses future prospects of franchising development of hotel chains in Russia. The relevance is due to the strong growth of domestic tourism in recent years. So, it becomes necessary to increase the number of hotels and rise the quality of tourist services.Goal/objectives. The purpose of this article is to identify the advantages of franchising for the development of hotel chains. To achieve this goal, the author has posed and solved the following tasks: analyze the current situation on the hotel market of Russia, tendencies of its development, uncovered potential hotel franchise for the successful development of domestic tourism in Russia.Methodology. The theoretical basis of this article leans on the work of Russian researchers, in the hotel industry, analyst reports made by consulting companies. Also the author takes into account experience of real participants of this business. As a methodological basis of this article, the author used: analysis, synthesis, analogy, comparison, induction and deduction.Results. Franchising is one of the most eff ective ways of of hotel business development today, which, unfortunately, has not yet received wide distribution in Russia.Conclusions/significance. The development of domestic tourism in every country requires a stable growth in the amount of hotels and an improvement of tourism services quality.Current world practice proves that hotel franchising could help to reach this target. In spite of novelty of franchising in Russian industry, this tool has already successfully used in major international hotel chains in several Russian regions. And today Russian hotel chains more and more approve the benefits of franchising development. However, the its development is slow due to the unfavorable business climate in Russia.

  3. Changing hotel location patterns in Ekurhuleni, South Africa’s industrial workshop

    Directory of Open Access Journals (Sweden)

    Jayne M. Rogerson

    2014-07-01

    Full Text Available The accommodation sector is of central importance to research on urban tourism. A number of studies seek to understand the location of hotels in urban areas. This article contributes to the limited scholarship on hotel location in African cities. Under investigation is hotel development in Ekurhuleni, one of South Africa’s newest metropolitan areas with a strong tradition of mining and industrial activities. This is a non-traditional tourism destination where until recently leisure tourism was not a component of the local economy. In terms of tourism development Ekurhuleni has expanded its share of business tourism as a result of its geographical location in South Africa’s economic heartland. Importantly, business tourism has been driven by the location in Ekurhuleni of OR Tambo Airport, South Africa’s major international gateway airport. Between 1990 and 2010 this investigation shows that the local hotel economy of Ekurhuleni has been transformed. One aspect of restructuring has been the collapse of the low quality liquor dominated hotel which was numerically the major accommodation type of the pre-1990 period. The booming business tourism economy caused new investments and hotel property developments in medium-size and high quality four and five star hotel establishments. Growth has clustered geographically in and around the international airport which is the key contemporary locational influence for hotel location in this investigation.

  4. Revisiting the relevance of economic theory to hotel revenue ...

    African Journals Online (AJOL)

    Keywords: economic theory, hotels, revenue management, Big Data, hospitality education ... and the ease and quality in which pricing information is delivered to ...... Cornell Hotel and Restaurant Administration Quarterly, 25(2), 27–40.

  5. Study on Food Quality and Safety Management Based on Hotel Management

    OpenAIRE

    Shi Zengye

    2017-01-01

    In recent years, with the frequent occurrence of food safety problems, people have begun to pay attention to food safety, especially the food safety of hotels. This paper proposed a Hazard Analysis and Critical Control Point (HACCP) management system to analyze food safety issues of hotels in order to improve the food quality and safety in hotel management. Through the practical application of the HACCP management system in the hotel catering industry, it was found that the amount of bacteria...

  6. Mass loss from the southern half of the Greenland Ice Sheet since the Little Ice Age

    DEFF Research Database (Denmark)

    Kjeldsen, Kristian K.; Kjær, Kurt H.; Bjørn, Anders A.

    2013-01-01

    Northern hemisphere temperatures reached their Holocene minimum and most glaciers reached their maximum during The Little Ice Age (LIA), but the timing of specific cold intervals is site-specific. In southern Greenland, we have compiled data from organic matter incorporated in LIA sediments, used...... retreat. Our results show that the advance of glaciers during the LIA occurs early after the Medieval Warm Period terminating soon after 1200 AD and culminates c. 1500-1600 AD. Historical maps also show that many glaciers on the western coast occupy a still-stand near the LIA maximum until 1900 AD before...

  7. The Hotel Franchising In Bulgaria: Current Situation And Perspectives

    OpenAIRE

    Lina Anastassova

    2012-01-01

    The article discusses, after presenting the global franchising market in 2012, the essence of franchising, its types and the specific of hotel franchising. The first aim of the article is to classify the marketing differ ences of the various hotel franchise systems applied in Bulgaria. Based on the desk research the second important article aim is, after providing an actual review of the hotel franchising in the country, to draw conclusions about the barriers and problems in front of the fran...

  8. Market orientation for the hotel segment : the portuguese case

    OpenAIRE

    Raposo, Mario; Estevão, Cristina; Mainardes, Emerson; Domingues, Maria José

    2010-01-01

    In view of the importance of the hotel segment for the tourism and for the economy of countries such as Portugal, the objective of this study was to measure the level of orientation for the market of the largest hotel groups of Portugal. This investigation initially emphasized the importance of the marketing for the organizations, mainly the orientation for the market. After a brief explanation on the hotel segment in Portugal, an empirical study was presented, of quantitative, exploratory an...

  9. HOTEL GUEST’S PRIVACY PROTECTION IN TOURISM BUSINESS LAW

    OpenAIRE

    Oliver Radolovic

    2010-01-01

    In the tourism business law, especially in the hotel-keeper’s contract (direct, agency, allotment), the hotel-keeper assumes certain obligations to the guests, among which, in the last twenty years, the protection of the guest’s privacy is particularly emphasized. The subject of the paper is hotel guest’s privacy protection in the Croatian and comparative tourism business law. The paper is structured in a way that it analyzes, through the laws of Croatia, France, Italy, Germany, UK and USA, t...

  10. Corporate Social Responsibility: A Case Study of Scandic Hotels

    OpenAIRE

    Heesbeen, Lars

    2014-01-01

    The aim of the thesis is to discover whether Scandic Hotels is perceived as a leader in Corporate Social Responsibility within the hospitality industry. First a definition of CSR is created and the boundaries of research are given. Next the thesis looks into competitive advantages; how are they created and what has Scandic Hotels done to create a competitive advantage regarding CSR? Next an analysis of Scandic Hotels brand is made, and what they have done in the past twenty years regarding CS...

  11. CLOUD-BASED VS DESKTOP-BASED PROPERTY MANAGEMENT SYSTEMS IN HOTEL

    Directory of Open Access Journals (Sweden)

    Mustafa\tGULMEZ

    2015-06-01

    Full Text Available Even though keeping up with the modern developments in IT sector is crucial for the success and competitiveness of a hotel, it is usually very hard for new technologies to be accepted and implemented. This is the case with the cloud technology for which the opinions between hoteliers are divided on those who think that it is just another fashion trend, unnecessary to be taken into consideration and those that believe that it helps in performing daily operations more easily, leaving space for more interaction with guests both in virtual and real world. Usage of cloud technology in hotels is still in its beginning phase and hoteliers still have to learn more about its advantages and adequate usage for the benefit of overall hotel operating. On the example of hotel property management system (PMS and comparison between features of its older desktop-version and new web-based programs, this research aims at finding out at which stage and how effective is usage of cloud technology in hotels. For this, qualitative research with semi-structured interviews with hotel mangers that use one of these programs was conducted. Reasons for usage and advantages of each version are discussed.

  12. Consumer emotional response as a predictor of preferences: A case of hotel style design

    OpenAIRE

    Mukhamejanova, Zukhra; Korbo, Kristie L.

    2015-01-01

    Master's thesis in International hotel and tourism management As the hospitality industry grows, so does the number of consumers booking hotels online. These consumers choose hotels based on webpage information such as hotel pictures and other promotional media. Given the importance of visual stimuli displayed on hotel webpages, little research effort has been devoted to the guests’ emotional response to hotel design. The aim of this study is to measure consumer’s emotional responses an...

  13. Hotel & Food Service Industries. Workforce & Workplace Literacy Series.

    Science.gov (United States)

    BCL Brief, 1992

    1992-01-01

    This brief gives an overview of the topic of workplace literacy for the hotel and food service industries and lists program contacts. The following organizations operate employee basic skills programs for hotel and food service employees, provide technical assistance, or operate grant programs: Essential Skills Resource Center; Language Training…

  14. EVALUATION OF COMPETITION CONDITIONS IN THE HOTEL SECTOR IN ISTANBUL

    Directory of Open Access Journals (Sweden)

    Kazım Ozan ÖZER

    2015-04-01

    Full Text Available The various dimensions of the concept of the competitiveness in service sectors have drawn attention of many researchers. Discipline of business concerns firm, sector and the international dimensions of national level competition. This study focus on explaining the competitiveness of Istanbul Hotel Sector by considering the dynamics connected to the sectoral competitiveness of Tourism. For the analysis, different data collection techniques have been used. As for the secondary data, literature review has been done about Michael Porter’s Five Forces Model that is mostly prefered for this kind of researches. For the primary data, senior managers of hotels in Istanbul Hotel Sector were applied to the interviews and formal interviews. As a result of this study it’s seen that Istanbul Hotel Sector has profitability rates that attract new entrants and the competition conditions are available for new entrants to the Istanbul Hotel Sector.

  15. Chronic disease risk factors among hotel workers.

    Science.gov (United States)

    Gawde, Nilesh Chandrakant; Kurlikar, Prashika R

    2016-01-01

    Non-communicable diseases have emerged as a global health issue. Role of occupation in pathogenesis of non-communicable diseases has not been explored much especially in the hospitality industry. Objectives of this study include finding risk factor prevalence among hotel workers and studying relationship between occupational group and chronic disease risk factors chiefly high body mass index. A cross-sectional study was conducted among non-managerial employees from classified hotels in India. The study participants self-administered pre-designed pilot-tested questionnaires. The risk factor prevalence rates were expressed as percentages. Chi-square test was used for bi-variate analysis. Overweight was chosen as 'outcome' variable of interest and binary multi-logistic regression analysis was used to identify determinants. The prevalence rates of tobacco use, alcohol use, inadequate physical activity and inadequate intake of fruits and vegetables were 32%, 49%, 24% and 92% respectively among hotel employees. Tobacco use was significantly common among those in food preparation and service, alcohol use among those in food service and security and leisure time physical activity among front office workers. More than two-fifths (42.7%) were overweight. Among the hotel workers, those employed in food preparation and security had higher odds of 1.650 (CI: 1.025 - 2.655) and 3.245 (CI: 1.296 - 8.129) respectively of being overweight. Prevalence of chronic disease risk factors is high among hotel workers. Risk of overweight is significantly high in food preparation and security departments and workplace interventions are necessary to address these risks.

  16. Rebranding Before the Digital Age: 4 Strategies Used by the Sheraton New York Hotel and Towers During the 1992 Democratic National Convention

    Directory of Open Access Journals (Sweden)

    Leora Halpern Lanz

    2016-05-01

    Full Text Available In 1992, New York City was undergoing a major revitalization in an effort to combat poverty and crime. The hospitality industry had much to contribute to these efforts like the Sheraton Centre Hotel. This hotel in particular was not only part of the city's drastic efforts to turn out its safety and public image, but it simultaneously leveraged its connection to the 1992 Democratic National Convention to lift its own rebrand.

  17. Fungal DNA in hotel rooms in Europe and Asia--associations with latitude, precipitation, building data, room characteristics and hotel ranking.

    Science.gov (United States)

    Norbäck, Dan; Cai, Gui-Hong

    2011-10-01

    There is little information on the indoor environment in hotels. Analysis of fungal DNA by quantitative PCR (qPCR) is a new method which can detect general and specific sequences. Dust was collected through swab sampling of door frames in 69 hotel rooms in 20 countries in Europe and Asia (2007-2009). Five sequences were detected by qPCR: total fungal DNA, Aspergillus and Penicillium DNA (Asp/Pen DNA), Aspergillus versicolor (A. versicolor DNA), Stachybotrys chartarum (S. chartarum DNA) and Streptomyces spp. (Streptomyces DNA). Associations were analysed by multiple linear regression. Total fungal DNA (GM = 1.08 × 10(8) cell equivalents m(-2); GSD = 6.36) and Asp/Pen DNA (GM = 1.79 × 10(7) cell equivalents m(-2); GSD = 10.12) were detected in all rooms. A. versicolor DNA, S. chartarum DNA and Streptomyces DNA were detected in 84%, 28% and 47% of the samples. In total, 20% of the rooms had observed dampness/mould, and 30% had odour. Low latitude (range 1.5-64.2 degrees) was a predictor of Asp/Pen DNA. Seaside location, lack of mechanical ventilation, and dampness or mould were other predictors of total fungal DNA and Asp/Pen DNA. Hotel ranking (Trip Advisor) or self-rated quality of the interior of the hotel room was a predictor of total fungal DNA, A. versicolor DNA and Streptomyces DNA. Odour was a predictor of S. chartarum DNA. In conclusion, fungal DNA in swab samples from hotel rooms was related to latitude, seaside location, ventilation, visible dampness and indoor mould growth. Hotels in tropical areas may have 10-100 times higher levels of common moulds such as Aspergillus and Penicillium species, as compared to a temperate climate zone.

  18. Identifying Sustainable Design Opportunities in Tribal Hotels and Casinos: Mescalero Inn of the Mountain Gods Hotel and Casino

    Energy Technology Data Exchange (ETDEWEB)

    Fuller, Diana [Univ. of Illinois, Springfield, IL (United States); Martino, Anthony [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States). Materials, Devices, & Energy Technologies; Begay, Sandra K. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States). Materials, Devices, & Energy Technologies

    2016-10-01

    The Indian Gaming Regulatory Act, passed by Congress on October 17, 1988 provided tribes with the Federal statute to pursue gaming activities on tribal lands. Many Native communities contribute to larger regional economies and tourism industries. These casino facilities often include resort-style hotel amenities. Not surprisingly, they are also large consumers of energy, operating 24 hours a day and 7 days a week. Tribes with hotels and casinos can implement sustainable design features and not only receive economic gain, but also environmental and community benefits. The intention of this paper is to identify sustainable design opportunities at the Inn of the Mountain Gods Hotel and Casino. This research stems from previous work the researcher conducted and subsequently published for the Illinois Green Business Association. First, the paper reviews what sustainable design is and points of interest when considering sustainable construction. Next, the paper explores the precedents set by the Blue Lake Rancheria, Rincon Band of Luiseno Indians, and the Forest County Potawatomi Tribe. Then, the research examines areas to collect baseline information and identify opportunities in sustainable design for the Mescalero Apache Tribe, Inn of the Mountain Gods Hotel and Casino located in New Mexico. Lastly, the work explores the resources and funding options available to the tribe.

  19. Selecting non-classified hotels in Kenya: what really matters for business guests?

    Directory of Open Access Journals (Sweden)

    Alex K Kivuva

    2014-01-01

    Full Text Available Non-classified hotels, which comprise small hotels and guest houses, are important accommodation providers offering limited services and products as compared to the classified hotels. Through guest satisfaction, they can achieve repeat business and also get new business through word of mouth from previous guests. The main focus is for the hoteliers to know exactly the determinants of selection of hotels by their guests. In this case, the focus was on non-classified hotels in Mtwapa town at the Kenyan coast. The study adopted a cross-sectional descriptive survey design. Results from this study clearly indicate that all aspects of hotel operations are important to business guests’ selection of a non-classified hotel. However, it was revealed that this was not on equal basis. Results indicate that the core product (guestroom comfortability, hygiene and cleanliness were the most important factors in determining guests’ selection of where to stay. This research therefore suggests that any efforts towards quality improvement in a hotel should focus primarily on ensuring customer satisfaction with the guestroom. While acknowledging the importance of all aspects of hotel operations, managers should recognize the importance of the guestroom and its facilities towards hotel selection and overall customer satisfaction. Therefore, it is imperative that managers channel their resources towards improving guest services in the guestrooms in accordance with the requirements of the clientele. This includes such aspects as the look of the guest rooms, facilities provided in the guest rooms and comfortability of the bed and mattress.

  20. Analysis of the customer satisfaction of the hotel products in Bulgaria

    Directory of Open Access Journals (Sweden)

    Kyurova V. V.

    2015-05-01

    Full Text Available One of the most important conditions for the right choice of a marketing policy of the hotel businesses is the availability of accurate studies, analyzes and forecasts about the changes of consumer demands, the competitive environment and the situation on the market of hotel products. Moreover, research on tourist motivation about the choice of hotel products and the factors shaping consumer preferences are important criteria to achieve a balance between supply and demand of these products. In this context, the objective of the study is to reveal the peculiarities of consumer behavior in the field of hotel business by setting a consumer profile, determine the motives for the choice of hotel products and the level of consumer satisfaction when using these products.

  1. Hotel room suicide: Las Vegas and Clark County.

    Science.gov (United States)

    Gemar, Kjersti; Zarkowski, Paul; Avery, David

    2008-01-01

    Our objective is to study the link between hotel registration and suicide. Clark County, which contains Las Vegas, drew our interest because of its extremely large number of hotel rooms. Case files of suicide from the Clark County Coroner were reviewed for years 2003-2005. The suicide rate of local residents registering in local hotels was 271/100,000. This is greater than the suicide rate in the general population of Clark County, 16.6/100,000, PHotel guests from outside Clark County had a reduced rate of suicide, 4.6/100,000, Photels have an increased suicide risk that is statistically significant. Possible explanations for the results are provided.

  2. BUCHAREST HOTEL MARKET IN THE EUROPEAN CONTEXT

    Directory of Open Access Journals (Sweden)

    Silvia Patricia DODU

    2014-12-01

    Full Text Available The European hospitality industry currently sees an increase in all specific indicators, a fact that shows, on one hand, the ability of this sector to overcome the economic turbulences of recent years, but also the real perspectives for future growth. Today’s hotel industry can no longer rely on the traditional growth methods, and needs to prepare for the major confrontation with the next-generation technological developments that generate modern marketing channels but, by default, incur significantly higher costs for simply „being” on the market. The Bucharest hotel market is no exception; in the recent past, it has witnessed a slight upwards trend generated by the increase of demand in the business tourism area, while also facing the challenge of integration of modern technologies in the hotel business.

  3. ECONOMIC CRISIS IMPACT ON COUNTY ALBA HOTEL INDUSTRY

    OpenAIRE

    MOISA Claudia Olimpia

    2012-01-01

    The present paper, dominated by the global economic crisis effects is and continues to be a critical time for global tourism industry and for Romanian too. This study tries to play on a particular case, Park Hotel, located in Alba Iulia, the impact of this phenomenon over tourist hotel services.

  4. Analyzing solid waste management practices for the hotel industry

    OpenAIRE

    S.T. Pham Phu; M.G. Hoang; T. Fujiwara

    2018-01-01

    The current study aims to analyze waste characteristics and management practices of the hotel industry in Hoi An, a tourism city in the center of Vietnam. Solid wastes from 120 hotels were sampled, the face-to-face interviews were conducted, and statistical methods were carried out to analyze the data. The results showed that the mean of waste generation rate of the hotels was 2.28 kg/guest/day and strongly correlated to internal influencing factors such as the capacity, the price of the room...

  5. ANÁLISIS DE LOS HOTELES DE ALTA CATEGORÍA DE CROACIA DESDE EL ENFOQUE HOTEL-HUÉSPED

    Directory of Open Access Journals (Sweden)

    Šerić, Maja

    2011-09-01

    Full Text Available Croacia viene experimentando un auge turístico notable en los últimos diez años. Es crucial para su futuro desarrollo saber gestionar el sector hotelero de acuerdo con las nuevas exigencias del mercado. Este trabajo pretende analizar los hoteles de alta categoría de Croacia desde un doble enfoque hotel-huésped, centrándose en una nueva estrategia de marketing denominada Comunicación Integrada de Marketing (CIM, los avances en las Tecnologías de Información y Comunicación (TIC y la lealtad. Los resultados demuestran el elevado grado de implantación de las TIC y de la CIM y el grado moderado de los programas de lealtad en los hoteles analizados. Además, confirman la influencia de las TIC en la implementación de la CIM y el efecto positivo de la CIM sobre la lealtad.

  6. Tourists’ attitudes towards ban on smoking in air-conditioned hotel lobbies in Thailand

    Science.gov (United States)

    Viriyachaiyo, V; Lim, A

    2009-01-01

    Background: Thailand is internationally renowned for its stringent tobacco control measures. In Thailand, a regulation banning smoking in air-conditioned hotel lobbies was issued in late 2006, causing substantial apprehension within the hospitality industry. A survey of tourists’ attitudes toward the ban was conducted. Methods: A cross-sectional survey of 5550 travellers staying in various hotels in Bangkok, Surat Thani, Phuket, Krabi and Songkhla provinces, October 2005 to December 2006. Travellers aged 15 years or older with a check-in duration of at least one day and willing to complete the questionnaire were requested by hotel staff to fill in the 5-minute questionnaire at check-in or later at their convenience. Results: Secondhand cigarette smoke was recognised as harmful to health by 89.7% of respondents. 47.8% of travellers were aware of the Thai regulation banning smoking in air-conditioned restaurants. 80.9% of the respondents agreed with the ban, particularly female non-smokers. 38.6% of survey respondents indicated that they would be more likely to visit Thailand again because of the regulation, 53.4% that the regulation would not affect their decision and 7.9% that they would be less likely to visit Thailand again. Conclusion: Banning smoking in air-conditioned hotel lobbies in Thailand is widely supported by tourists. Enforcement of the regulation is more likely to attract tourists than dissuade them from holidaying in Thailand. PMID:19364754

  7. CUSTOMER RELATIONSHIP MANAGEMENT ( CRM IN HOTEL INDUSTRY : A FRAMEWORK PROPOSAL ON THE RELATIONSHIP AMONG CRM DIMENSIONS, MARKETING CAPABILITIES, AND HOTEL PERFORMANCE

    Directory of Open Access Journals (Sweden)

    Abdul Alem Mohammed

    2012-01-01

    Full Text Available Customer relationship management (CRM has a growing popularity and is becoming one of the hottest academic and practical topics in the business field. In fact, due to the competitive environment, CRM is crucial and has become a niche for firm performance. However, there is limited research that reveals the relationship between CRM dimensions and hotel performance. Therefore this study is an attempt to provide a value conceptual model that explains the theoretical linkages existing between CRM dimensions and hotel performance. This study serves not only to clarify the relationship between CRM dimensions and hotel performance, but also to explain the mediation role of marketing capabilities in this relationship.

  8. Analysis of hotel enterprises competitiveness aspects in modern business

    Directory of Open Access Journals (Sweden)

    Bogetić Srđan

    2015-01-01

    Full Text Available In terms of global competition, which is characterized by constant improvement of existing and the emergence of new tourist destination, tourism is nowdays one of the initiators in development of the national economy. It is important to point out that the relation of tourists toward travelling changed with greater differentiation and the emergence of new market niches. The reason for this relationship lies in the fact that tourists, due to the greater application of information and communication technologies (ICT, have become very well informed about the tourist destinations they visit, their cultural and other facilities, as well as hotels and the services they offer. In order to meet the demands of their customers, hotel companies have to follow market trends and implement new management concepts into their business practices. Hotel companies today take into account not only their customers, but also the society in which they operate. The issue of sustainable development has become the sphere of interest for hotel companies, and they are paying a lot of attention to the following areas: environmental protection, waste management, application of clean technologies and the alike. The ICT applications have a significant role in hotel industries operations since they accelerate communication with customers and also reduce operating costs through the use of different software solutions for accommodation bookings. Nowdays, customers demand quick information and the use of the internet in hotels allows this service.

  9. Challenges of hotel outsourcing in Ghana: A transaction cost perspective

    OpenAIRE

    Stephen Edem Hiamey

    2012-01-01

    Outsourcing is one of the many business strategies adopted by hotels due to the many opportunities that it provides. These opportunities notwithstanding, there are teething challenges with outsourcing. This study sought to find out from hotel managers in the Accra Metropolis of Ghana some of the challenges they face with outsourcing from a transaction cost perspective. Eight in-depth interviews were conducted in six hotels that outsourced. After capturing and transcribing ...

  10. ECONOMIC CRISIS IMPACT ON COUNTY ALBA HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    MOISA Claudia Olimpia

    2012-12-01

    Full Text Available The present paper, dominated by the global economic crisis effects is and continues to be a critical time for global tourism industry and for Romanian too. This study tries to play on a particular case, Park Hotel, located in Alba Iulia, the impact of this phenomenon over tourist hotel services.

  11. Hellish conditions at single-room occupancy hotels.

    Science.gov (United States)

    Foley, D

    1998-08-01

    Poor conditions exist in many of the commercial single-room occupancy (SRO) hotels for people who are HIV-positive. Living conditions are unsanitary, brutal, and dangerous, and occupants often experience harassment from the hotel owners and staff. Many of the occupants are drug abusers or are mentally incapacitated, and therefore may not have the ability to secure better housing. The situation in the California Suites, an SRO in Manhattan, is described.

  12. TOTAL QUALITY MANAGEMENT AND CONTEMPORARY HOTEL INDUSTRY

    OpenAIRE

    Ivica Batinić

    2013-01-01

    Strong competition in the market has caused the development of a new management approach known as Total Quality Management (TQM). Due to importance that quality plays in achieving competitive advantage, the hotel industry started to apply TQM. During the introduction of these systems, hotel companies may use different approaches to suit their own buseiness requirements. In doing so, 'TQM standards' can be used, or various international standards and models of business ...

  13. Brand Loyalty Factors Affecting the Hotel Elections of Tourists investigation with Respect to the Demographic Variables

    Directory of Open Access Journals (Sweden)

    Ahmet Tayfun

    2015-12-01

    Full Text Available The purpose of this research is to investigate the factors affecting hotel guests’s brand loyalty and these factors is to determine whether there is a difference or not according to the demographic variables. Within this purpose, a survey research was conducted on the guests staying in the five star hotels of Ankara, Turkey. The research was carried out in two stages, namely the pilot study and the main study. As a result of study, while the factors affecting brand loyalty differs based on the gender and the age of the participants (p0,05

  14. Level of customer orientation and customer protection in hotels in Serbia

    Directory of Open Access Journals (Sweden)

    Ćirić Maja

    2014-01-01

    Full Text Available Hotels present an engine of tourism development. Their standard and orientation towards specific target groups of customers determine the strength of tourism offer. In addition, they contribute to the agricultural development, too, because they are the great buyers of agricultural products. According to official data, the existing potentials of Serbian tourism have been insufficiently valorised and Serbian hotels are in pretty poor condition- compared to international standards. Taking these facts into consideration, we can raise a question whether the key problems of Serbian hotels lie exclusively in inadequate accommodation capacities, or perhaps that there is a lack of customer- oriented business philosophy. Also the question is to what extent the legal regulations contribute to the protection of customer rights and their satisfaction. Therefore, the purpose of this paper is to ascertain the level of customer orientation in Serbian hotels, so as to find out whether members of hotel staff are acquainted with the notion of customer orientation and determine the degree to which this approach has been applied in practice. Conclusions and recommendations for improvement of competitiveness of hotels in Serbia are derived on the basis of research conducted by interviewing the employees of a sample of hotels in Serbia.

  15. Service quality of B&B hotels in Novi Sad

    Directory of Open Access Journals (Sweden)

    Ivkov Milan

    2016-01-01

    Full Text Available Providing quality service is a priority for service companies. The quality of services being offered to customers is considered to be a means by which hotels obtain a competitive advantage in the market. The aim of this study was to identify the effects of customer satisfaction on their loyalty and frequency of re-visit intention in the hotels in Novi Sad. The research results indicate that management teams of analyzed hotels understand the needs of their guests quite well. Based on the results of descriptive statistical analysis and the results of the regression analysis, it is concluded that the quality of restaurant services is of a great importance to total guest satisfaction. The quality of services in the accommodation sector still has a great significance in the entire hotel offer, but not decisive.

  16. Effects of Economic Factors on Demand for Luxury Hotel Rooms in the U.S.

    Directory of Open Access Journals (Sweden)

    Xuan V. TRAN

    2015-06-01

    Full Text Available The purpose of this study is to estimate the effects of economic factors on the demand for luxury hotel rooms in the United States during the 16-year period (1998 - 2013. The average daily rate of six types of hotel rooms, gross domestic product and two recessions (2001 and 2007-2009 are considered as independent variables in the sample of the time series data set of 192 points to predict luxury room night stays of customers by ex-post data. Autoregressive Distributed Lag Model is employed to select the best model of luxury hotel demand on its determinants in the short and long run relationships. Findings indicate that in the long run, (1 the US residents would stay more nights in luxury hotels when their income increases; (2 the Canadian and UK might not visit or stay in the luxury hotels in the U.S. when their income or luxury hotel price increases; and (3 the German, Japanese, Korean and Chinese visitors would stay in the luxury hotels in the U.S. when their incomes increase no matter what the luxury hotel price increases. In the short run, the Chinese, Japanese, and Korean might not stay in the luxury hotels in the U.S. when their income or hotel price increases. The English would stay in the luxury hotels when their income or luxury hotel price increases. Finally, the two US economy recessions in 2001 and 2007-2009 do not affect the demand for luxury hotel rooms in the long run.

  17. Little Ice Age glacial geomorphology and sedimentology of Portage Glacier, South-Central Alaska

    Directory of Open Access Journals (Sweden)

    Carlos Córdova

    2009-06-01

    Full Text Available The study of glacial landforms and deposits is important, as it isdifficult to observe processes under modern glaciers and ice-sheets. Thus landscapes and sediments that are the product of present glaciation can give insight into processes that occurred during Pleistocene times. This study investigates the genesis of little ice age glacial landforms present in Portage Glacier, South-Central Alaska. The present day moraine morphology and sedimentology in Portage Glacier valley reveals the presence of two types of till and moraines. The clast-rich sandy diamicton present on the 1852 moraine is interpreted to be a basal till indicating this feature is a pushmoraine representing an advance or a standstill position of Portage Glacier in 1852. The moderately sorted gray sandy boulder gravel present on the 1900 and 1922 moraines is interpreted to be an ice-marginal deposit (ablation till with a mixture of supraglacial and glaciofluvial sediments deposited by slumping and stream sortingprocesses. All of these features are interpreted to be ablation moraines representing glacier retreat and moraine building in 1900 and1922.

  18. A Strategy for Ensuring Enterprise Competitiveness in the Sphere of Hotel Services

    Directory of Open Access Journals (Sweden)

    Zavidna Liudmyla D.

    2018-03-01

    Full Text Available The aim of the article is to study the process of forming a strategy to ensure competitiveness of an enterprise in the sphere of hotel services. The content of the concepts “competitiveness of an enterprise in the hotel industry”, “competitive advantage” and “competitive strategy” is defined. Factors influencing the level of competitiveness of enterprises in the hotel industry are grouped. Taking into account the analysis of the internal and external environment of hotel facilities, a matrix of SWOT analysis is built, and variants of corporate strategies for enterprises in the sphere of hotel services are proposed. Within the framework of the study, 21 hotel facilities from 10 regions of Ukraine (Vinnytsia, Volyn, Dnipropetrovsk, Zakarpattia, Lviv, Ternopil, Kharkiv, Kherson, Khmelnytsky, Chernihiv and Kiev are analyzed. From the positions of the system approach to enterprise competitiveness, a system of factors that influence the process of forming the strategy of enterprises in the sphere of hotel services is proposed. Taking into account the analysis of the internal and external environment of the hotels, potential threats and opportunities from the external environment are revealed, and the weak and strong sides of each of the hotel facilities are detailed, as well as the basic matrix of SWOT analysis is formed. Based on the results of the study, the following options for corporate strategies are proposed: the Maxi-Maxi strategy, the Mini-Maxi strategy, the Maxi-Mini strategy, and the Mini-Mini strategy. The correct choice of the strategy will ensure its full implementation, have a positive effect for the further development and retention of the leading positions of the hotel industry in the market.

  19. Hotel industry in Azerbaijan: problems perspectives of entrepreneurship development

    Directory of Open Access Journals (Sweden)

    Gasanov Arzu Nadzhaf

    2014-04-01

    Full Text Available The article considers the essence of the entrepreneurship activity and the characteristic features of a businessman. The definition of the entrepreneurship according to the Azerbaijan legislation is given. Then, the tourism, peculiarities and legislation base of business in tourism industry and hotel economy characterized, the main data of the activities of replacement enterprises in the country, the level of quality of hotel service and analyzed, the main problems are listed and the conclusion about the state of the business in the sphere of hotel industry is made.

  20. Innovaciones tecnológicas en la atención al cliente: Ushuaïa Ibiza Beach Hotel y Hard Rock Hotel Ibiza

    OpenAIRE

    Ramón Cardona, José; Jiménez Caballero, José Luis (Coordinador)

    2016-01-01

    Palladium Hotel Group es la octava cadena hotelera de España y ha centrado sus objetivos en generar valor añadido para los clientes, siendo la experiencia emocional la línea central de su producto. El Ushuaïa Ibiza Beach Hotel y el Hard Rock Hotel Ibiza han sido el campo de pruebas de varias innovaciones tecnológicas para la atención al cliente: integración de las redes sociales en la experiencia del cliente (Social Presence); implantación de tecnología biométrica; uso de ...

  1. ASSESSMENT OF GUESTS’ PERCEPTION IN IMPLEMENTATION OF GREEN HOTEL IN SUPPORTING SUSTAINABLE TOURISM

    Directory of Open Access Journals (Sweden)

    I Gusti Ayu Oka - Suryawardani

    2016-03-01

    Full Text Available Tourism industry faced by threats in implementing sustainable tourism development. UNEP (United Nation Environmental Programme designs the concept to gain sustainable development through the program called the greening of industry which includes minimization of energy used, reducing green house emission, water consumption efficiency, waste management, reducing loss of biological diversity, and preserving cultural heritage. Dependency of tourism industry in using energy will impact in global warming and climate change which will lead to sustainability of the future of tourism development. The research was designed to assess guests’ perception on implementation of green hotel in supporting sustainable tourism in Bali. Research was undertaken in DKP hotel which is located in Kuta, Bali in the periods of April-June 2011. The hotel was choosen because DKP hotel is one of the hotels in Bali that has implemented the concept of green hotel in the hotel operational and was awarded as Green Hotel Award in the year of 2010. Sample was designed based on the minimum criteria on using Structural Equation Modelling (SEM. Respondents were guests who stay in the hotel and were willing to be interviewed and fill-in the questionnaires. The number of respondents were 121. Assessing guests’ perception was undertaken based on five-point Likert rating scale and relationship between variables which express level of concern of hotel management on the environment conservation, social-culture preservation and economic development were analyzed by using Software AMOS Version 23. The results show that assessment of guests’ perception in implementation of green hotel in the hotel operational through conservation of environment and preserving social and culture and its impact on economis development was positip and has resulted in supporting sustainable tourism. Environmental conservation awarenesss has been implemented through energy and water efficiency, waste

  2. Chronic disease risk factors among hotel workers

    Science.gov (United States)

    Gawde, Nilesh Chandrakant; Kurlikar, Prashika R.

    2016-01-01

    Context: Non-communicable diseases have emerged as a global health issue. Role of occupation in pathogenesis of non-communicable diseases has not been explored much especially in the hospitality industry. Aims: Objectives of this study include finding risk factor prevalence among hotel workers and studying relationship between occupational group and chronic disease risk factors chiefly high body mass index. Settings and Design: A cross-sectional study was conducted among non-managerial employees from classified hotels in India. Materials and Methods: The study participants self-administered pre-designed pilot-tested questionnaires. Statistical analysis used: The risk factor prevalence rates were expressed as percentages. Chi-square test was used for bi-variate analysis. Overweight was chosen as ‘outcome’ variable of interest and binary multi-logistic regression analysis was used to identify determinants. Results: The prevalence rates of tobacco use, alcohol use, inadequate physical activity and inadequate intake of fruits and vegetables were 32%, 49%, 24% and 92% respectively among hotel employees. Tobacco use was significantly common among those in food preparation and service, alcohol use among those in food service and security and leisure time physical activity among front office workers. More than two-fifths (42.7%) were overweight. Among the hotel workers, those employed in food preparation and security had higher odds of 1.650 (CI: 1.025 – 2.655) and 3.245 (CI: 1.296 – 8.129) respectively of being overweight. Conclusions: Prevalence of chronic disease risk factors is high among hotel workers. Risk of overweight is significantly high in food preparation and security departments and workplace interventions are necessary to address these risks PMID:27390474

  3. TRAINING AND DEVELOPMENT STANDARDS FOR FRONT OFFICE EMPLOYEES IN MODERN HOTEL INDUSTRY

    OpenAIRE

    Ivica Batinić

    2014-01-01

    Specific requirements of modern consumer-tourists, competition, new sciences and technology have led to the emergence of new products and services in a modern hotel business as well as prescription of training and development standards for employees and managers in the hotel groups and independent hotels of higher rank. Every serious hotel, in order to survive on the tourist market, must have a separate program (standard) of training and development for employees...

  4. Studi Deskriptif Persepsi Karyawan Hotel Tentang Glass Ceiling Pada Wanita Dalam Pencapaian Jabatan Puncak Manajemen Hotel Di Kota Tanjung Selor

    OpenAIRE

    Merang, Merycona

    2015-01-01

    Penelitian ini dilakukan untuk mengetahui persepsi karyawan hotel tentang glass ceiling pada wanita dalam pencapaian jabatan puncak manajemen hotel di kota Tanjung Selor. Glass ceiling memiliki enam variable yaitu diri sendiri, tingkat pendidikan, lingkungan keluarga, kesehatan, lingkungan sosial, dan lingkungan kerja.Teknik analisa yang digunakan adalah kuantitatif deskriptif, crosstab dan chi square. Hasil penelitian menunjukkan bahwa secara keseluruhan, persepsi karyawan tentang glass ceil...

  5. OpinionSeer: interactive visualization of hotel customer feedback.

    Science.gov (United States)

    Wu, Yingcai; Wei, Furu; Liu, Shixia; Au, Norman; Cui, Weiwei; Zhou, Hong; Qu, Huamin

    2010-01-01

    The rapid development of Web technology has resulted in an increasing number of hotel customers sharing their opinions on the hotel services. Effective visual analysis of online customer opinions is needed, as it has a significant impact on building a successful business. In this paper, we present OpinionSeer, an interactive visualization system that could visually analyze a large collection of online hotel customer reviews. The system is built on a new visualization-centric opinion mining technique that considers uncertainty for faithfully modeling and analyzing customer opinions. A new visual representation is developed to convey customer opinions by augmenting well-established scatterplots and radial visualization. To provide multiple-level exploration, we introduce subjective logic to handle and organize subjective opinions with degrees of uncertainty. Several case studies illustrate the effectiveness and usefulness of OpinionSeer on analyzing relationships among multiple data dimensions and comparing opinions of different groups. Aside from data on hotel customer feedback, OpinionSeer could also be applied to visually analyze customer opinions on other products or services.

  6. Perancangan Model Data Warehouse dan Perangkat Analitik untuk Memaksimalkan Proses Pemasaran Hotel: Studi Kasus pada Hotel Abc

    Directory of Open Access Journals (Sweden)

    Eka Miranda

    2013-06-01

    Full Text Available The increasing competition in hotel business forces every hotel to be equiped with analysis tools that can maximize its marketing performance. This paper discusses the development of a data warehouse model and analytic tools to enhance the company's competitive advantage through the utilization of a variety of data, information and knowledge held by the company as a raw material in the decision making process. A study is done at ABC Hotel which uses a database to save the transactional record. However, the database cannot be directly used to support analysis and decision making process. Based on this issue, the company needs a data warehouse model and analytic tools that can be used to store large amounts of data and also potentially to gain a new perspective of data distribution which allows to provide reporting and answers of ad hoc users questions and assist managers in making decisions. Further data warehouse model and analytic tools can be used to help manager to formulate planning and marketing strategies. Data are collected through interviews and literature study, followed by data analysis to analyze business processes, to identify the problems and the information to support analysis process. Furthermore, data warehouse is designed using analysis of records related to the activities in hotel's marketing area and data warehouse model. The result of this paper is data warehouse model and analytic tools to analyze the external and transactional data and to support decision making process in marketing area.

  7. Examining the relationship between relative age, competition level, and dropout rates in male youth ice-hockey players.

    Science.gov (United States)

    Lemez, S; Baker, J; Horton, S; Wattie, N; Weir, P

    2014-12-01

    The relative age effect suggests that athletes born in the first two quartiles of a given selection year experience a selection advantage and therefore a greater opportunity for success. We describe two studies examining the relationship between relative age, competition level, and dropout rates of Ontario Minor Hockey Association male ice-hockey players from ages 10 to 15 years (n = 14 325). In Study 1, dropout was highest among players born in quartiles three and four [χ(2) (3) = 16.32, P < 0.05; w = 0.06], while Study 2 found dropped out players to have less movement between competition levels compared to retained players. This study confirms a relationship between relative age and dropout from ice-hockey and adds further depth to our understanding of this persistent phenomenon. © 2013 John Wiley & Sons A/S. Published by John Wiley & Sons Ltd.

  8. The impact of hotel interiors on customer’s loyalty intentions

    OpenAIRE

    Khanau, Andrei

    2015-01-01

    Master's thesis in International hotel and tourism management Purpose – The purpose of this master thesis is to examine the role of hotel interiors which are perceived by five atmospheric elements of color, lighting, layout, style, and furnishings on customer’s loyalty intentions under the two types of service quality: high and low. Previous research indicates that atmospheric elements, which comprise the perception of physical environment of the hotel, impact on overall guest’s perception...

  9. How Does Service Quality Lead to Loyalty in the Hotel Industry in Iran

    OpenAIRE

    Alireza Tafreshi Motlagh; Ehsan Sadeh; Sina Sadeh; Hamidreza Jafari; Jafar Azizi Morovat; Amir Enaamzadeh

    2013-01-01

    This is a fact that loyal customers not only use the services of the hotel frequently but also suggest the services to other potential clients. It is obvious that loyal customers can guarantee the life of the business in the hotel industry. The theoretical background of the loyalty in the hotel industry indicates that loyalty is a consequence of hotel service quality. The main purpose of this study is to investigate how the service quality ends in loyalty in hotel industry in Iran. Review on ...

  10. Sistem Reservasi On Line dan Penerapan Metode Servqual pada Hotel TriJaya Cirebon

    OpenAIRE

    Kasih, Julianti; Suprato, Gabriela Stefiyani

    2017-01-01

    — Information and technology are growing rapidly and are being used in numerous fields. Hotel industry is one of the many fields that utilize information and technology. Hotel is an industry that provides lodging services, food, and also some other services. TriJaya is a hotel that's located in Cirebon. This hotel does not a website yet, so customers need to come to the hotel and manually process their reservation. These reservation processes will be a lot more difficult if there are a lot of...

  11. Use of hygiene protocols to control the spread of viruses in a hotel.

    Science.gov (United States)

    Sifuentes, Laura Y; Koenig, David W; Phillips, Ronnie L; Reynolds, Kelly A; Gerba, Charles P

    2014-09-01

    The goals of this study were to observe the spread of viruses in a hotel setting and to assess the effectiveness of a hygiene intervention in reducing their spread. Selected fomites in one hotel room were inoculated with bacteriophage ϕx-174, and fomites in a conference center within the same hotel were inoculated using bacteriophage MS2. Cleaning of the contaminated room resulted in the spread of viruses to other rooms by the housekeeping staff. Furthermore, viruses were transferred by hotel guests to the conference center and a communal kitchen area. Additionally, conference attendees transferred viruses from the conference center to their hotel rooms and a communal kitchen area. This study demonstrated how viruses can be spread throughout a hotel setting by both housekeepers and guests. A hygiene intervention, which included providing hand hygiene products and facial tissues to the guests and disinfecting solutions with disposable wipes to the housekeeping staff, was successful in reducing the spread of viruses between the hotel guest rooms and conference center. The hygiene intervention resulted in significantly reduced transfer of the ϕx-174 between the contaminated hotel room and other hotel rooms, communal areas, and the conference center (p = 0.02).

  12. The Heart of Successful Hotels: Going Beyond the Monopoly Game Strategy

    Directory of Open Access Journals (Sweden)

    Joseph Khairallah

    2016-10-01

    Full Text Available To investors, hotels are real estate. At the end of the day, why do investors put their money in hotels vs. other types of real estate? For the prospect of superior investment returns; it's like a game of Monopoly. But how can hotels balance the softer side of Operations to support these goals?

  13. SAFETY AND SECURITY MEASURES ADOPTED BY THE HOTELS AND THEIR IMPACT ON CUSTOMER RELATIONSHIP MANAGEMENT

    OpenAIRE

    Abhishek Chauhan; Ankit Shukla; Pradeep Negi

    2018-01-01

    Hotel can be defined as “Home away from home” for the guests who come to the hotel as they receive homely environment and services in the hotel. The guests who come to the hotels come with an understanding that they and their belongings would be safe and secured in the hotel during their occupancy in the hotel. The safety and security aspects play a very vital role in hospitality industry as this industry is dependent largely on the customer relationship with the hotel. If the guest encounter...

  14. Environmental sustainability in North European hotel business

    OpenAIRE

    Niskanen, Ville

    2011-01-01

    Environmental issues are becoming increasingly important in modern day society, and environmental sustainability is one issue to be considered in hotel business. Global temperatures have been increasing during the recent years and the emissions of carbon dioxide have a big role in the issue. Hotels can affect the situation for their part by trying to run their businesses in an environmentally sustainable fashion. Concentrating on environmental issues can also result in financial savings in th...

  15. TRAINING AND DEVELOPMENT STANDARDS FOR FRONT OFFICE EMPLOYEES IN MODERN HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2014-10-01

    Full Text Available Specific requirements of modern consumer-tourists, competition, new sciences and technology have led to the emergence of new products and services in a modern hotel business as well as prescription of training and development standards for employees and managers in the hotel groups and independent hotels of higher rank. Every serious hotel, in order to survive on the tourist market, must have a separate program (standard of training and development for employees and managers. General hotel management, particularly human resource management, is fully responsible for the development and implementation of the program (standard of training and development of employees and managers. In this paper, I will write about the basic features of modern hospitality and fundamental stages of training and development of hotel employees and managers. In a particular part, I will write about front office department and training and development standards of front office employees and managers.

  16. How to market budget hotels in Thailand to international people

    OpenAIRE

    Pitakanonda, Weetara

    2010-01-01

    Purpose: The purpose of this research is to suggest how to market budget hotels in Thailand to international people by regarding two main areas, namely the factors controlled by hotels (Marketing mix), and individual aspects of consumer behaviour. Furthermore, another purpose of this paper is to investigate the important aspects needed by international guests in order to provide important information to budget hotel owners to develop their businesses so as to provide the best services to cust...

  17. The Assessment of Hotel Services in Poiana Brasov Resort

    Directory of Open Access Journals (Sweden)

    Baltescu C.A.

    2014-12-01

    Full Text Available The choice of a holiday destination is determined by the features of the existing accommodation offer. The quality of hotel services provided influence the attracted customer segment, the satisfaction degree of consumption, the loyalty degree for the accommodation unit and destination, and also the economic-financial performance of the company. This article analyzes the opinions of tourists staying in Poiana Braşov resort regarding their consumption experience in one of the most representative hotels of the resort. The results obtained show customers’ expectations, satisfaction degree after consumption and future ways for adapting and improving hotel services.

  18. Spatio-temporal Hotelling observer for signal detection from image sequences.

    Science.gov (United States)

    Caucci, Luca; Barrett, Harrison H; Rodriguez, Jeffrey J

    2009-06-22

    Detection of signals in noisy images is necessary in many applications, including astronomy and medical imaging. The optimal linear observer for performing a detection task, called the Hotelling observer in the medical literature, can be regarded as a generalization of the familiar prewhitening matched filter. Performance on the detection task is limited by randomness in the image data, which stems from randomness in the object, randomness in the imaging system, and randomness in the detector outputs due to photon and readout noise, and the Hotelling observer accounts for all of these effects in an optimal way. If multiple temporal frames of images are acquired, the resulting data set is a spatio-temporal random process, and the Hotelling observer becomes a spatio-temporal linear operator. This paper discusses the theory of the spatio-temporal Hotelling observer and estimation of the required spatio-temporal covariance matrices. It also presents a parallel implementation of the observer on a cluster of Sony PLAYSTATION 3 gaming consoles. As an example, we consider the use of the spatio-temporal Hotelling observer for exoplanet detection.

  19. Customers’ Perceptions of Value in Relation to Hotels in Gauteng, South Africa

    Directory of Open Access Journals (Sweden)

    Vongani Ntimane

    2017-04-01

    Full Text Available This study is based on the premise that the hospitality industry operates within a highly competitive business environment and that the creation of customer-perceived value is a business component that concerns the striving to gain competitive advantage in terms of financial success, customer satisfaction and loyalty. The aim of the study was to explore the hotel value attributes perceived as being most important by hotel customers. To achieve the objective, a quantitative study design was employed, in terms of which data were purposively and conveniently collected by means of a survey questionnaire that was administered to hotel guests staying in 3- to 5-star hotels. The findings revealed that hotel customers tend to attach a high degree of importance to the issue of value for money, whereas the appearance of the hotel was least important to them of the tourism-related characteristics about which they were asked. Overall, the study found that hotels in Gauteng generally provide service that is satisfactory to their customers, but that the remaining challenge for hoteliers lies in their ability to sustain such levels of satisfaction through continuous employee motivation and skills development.

  20. ALASAN DAN HAMBATAN PENYAJIAN BUAH LOKAL DALAM OPERASIONAL HOTEL BERBINTANG DI SANUR

    Directory of Open Access Journals (Sweden)

    I Gusti Agung Diah Adelianie

    2015-09-01

    Full Text Available Indonesian tourism development is strongly supported by awide range of sectors one of which being the agricultural asa supplier of local fruits which become tourist consumptionprocessed into foods and beverages that have high sales value.This article discusses the dominant type of local fruits served inoperations of five-star hotels in Sanur tourism area, the reasonfor the hotel to serve local fruits, and the obstacles experiencedin serving them. The study used mix marketing theory andthe theory of consumer decision-making attitude. The studywas conducted by purposive sampling method with the studysites of seven star hotels in Sanur. Data were collected throughobservation, interviews, and by distributing 80 questionnairesfilled out by the hotels. The study reveals that the dominantfruits served in hotel operations are fruits that did not dependon the season and are selected based on factors including ofquality, continuity, price, serving variation, and policy wherethe dominant factor of this study was that of quality. This studyconcludes that there is a need for the cooperation betweenfarmers, suppliers, hotels and the government in maximizingthe absorption of local fruits at five-star hotels in Sanur.

  1. Mass loss from the southern half of the Greenland Ice Sheet since the Little Ice Age Maximum

    DEFF Research Database (Denmark)

    Kjeldsen, Kristian Kjellerup; Kjær, Kurt H.; Bjørk, Anders Anker

    Northern hemisphere temperatures reached their Holocene minimum and most glaciers reached their maximum during The Little Ice Age (LIA), but the timing of specific cold intervals is site-specific. In southern Greenland, we have compiled data from organic matter incorporated in LIA sediments, used...... retreat. Our results show that the advance of glaciers during the LIA occurs early after the Medieval Warm Period terminating soon after 1200 AD and culminates c. 1500-1600 AD. Historical maps also show that many glaciers on the western coast occupy a still-stand near the LIA maximum until 1900 AD before...

  2. Genomic Evidence of Widespread Admixture from Polar Bears into Brown Bears during the Last Ice Age.

    Science.gov (United States)

    Cahill, James A; Heintzman, Peter D; Harris, Kelley; Teasdale, Matthew D; Kapp, Joshua; Soares, Andre E R; Stirling, Ian; Bradley, Daniel; Edwards, Ceiridwen J; Graim, Kiley; Kisleika, Aliaksandr A; Malev, Alexander V; Monaghan, Nigel; Green, Richard E; Shapiro, Beth

    2018-05-01

    Recent genomic analyses have provided substantial evidence for past periods of gene flow from polar bears (Ursus maritimus) into Alaskan brown bears (Ursus arctos), with some analyses suggesting a link between climate change and genomic introgression. However, because it has mainly been possible to sample bears from the present day, the timing, frequency, and evolutionary significance of this admixture remains unknown. Here, we analyze genomic DNA from three additional and geographically distinct brown bear populations, including two that lived temporally close to the peak of the last ice age. We find evidence of admixture in all three populations, suggesting that admixture between these species has been common in their recent evolutionary history. In addition, analyses of ten fossil bears from the now-extinct Irish population indicate that admixture peaked during the last ice age, whereas brown bear and polar bear ranges overlapped. Following this peak, the proportion of polar bear ancestry in Irish brown bears declined rapidly until their extinction. Our results support a model in which ice age climate change created geographically widespread conditions conducive to admixture between polar bears and brown bears, as is again occurring today. We postulate that this model will be informative for many admixing species pairs impacted by climate change. Our results highlight the power of paleogenomics to reveal patterns of evolutionary change that are otherwise masked in contemporary data.

  3. Length of Service versus Employee Retention Factors: Hotels in Cape Town, South Africa

    Directory of Open Access Journals (Sweden)

    Ikechukwu O. Ezeuduji

    2017-04-01

    Full Text Available Employee retention can be measured quite accurately by the actual number of years that employees have worked in an organisation. This study investigates relationships between hotel employees’ length of service and responses to individual variables explaining employee retention factors. A structured questionnaire survey of 217 hotel employees in Cape Town, South Africa was used to obtain information that were subjected to bivariate and multivariate analyses. Key results show that the employees who have worked longer in the hotel have particular characteristics: they perceive that working hours in the hotel do not infringe on their personal quality time with friends; they perceive it will be difficult for them to leave the hotel; they want to remain in the hotel for a long time; and quite interestingly, they perceive they do not receive continuous training in the hotel. Further costs of hiring and developing new employees can be reduced if loyal and talented employees are retained for longer periods through continuous career development. This study is of particular interest to the hotel sector management, as it is focussed on retaining those staff who really want to build a career in the hospitality industry.

  4. Attitudes of Tourists about the Possibility of Development of Unusual Hotels in Serbia

    Directory of Open Access Journals (Sweden)

    Klisara Dubravka

    2015-01-01

    Full Text Available This paper deals with the problem of relatively young type of hotel that is increasingly attracting the attention of the modern tourist. Unusual hotels are very interesting phenomenon, not only for tourists and hospitality professionals, but also for people who are (currently out of the tourist flows. These are facilities with untypical architectural design, non-standard equipped or with services that are not common in the hospitality industry. They often contribute to the attractiveness of the area in which they are located. However, business sustainability of unusual hotels, as well as any other hotel, depends on guests, i.e. number of overnight stays.We present the results of research conducted among tourists in Serbia. The main task is to examined whether tourists are interested in the potential developing of unusual hotels. If so, which subtypes of unusual hotel would be best suited for the territory of Serbia. In order to compare experiences and operating results, parallel survey was conducted among owners of unusual hotels around the world. The results suggest a conclusion - with a favourable investment climate, unusual hotels should have a future in Serbia.

  5. The Impact of the Hotel Room Tax: An Interrupted Time Series Approach

    OpenAIRE

    Bonham, Carl; Fujii, Edwin; Im, Eric; Mak, James

    1992-01-01

    Employs interrupted time series analysis to estimate ex post the impact of a hotel room tax on real net hotel revenues by analyzing that time series before and after the imposition of the tax. Finds that the tax had a negligible effect on real hotel revenues.

  6. Hotel Performance and Agglomeration of Tourist Districts

    OpenAIRE

    Marco-Lajara, Bartolomé; Claver Cortés, Enrique; Úbeda García, Mercedes; Zaragoza Sáez, Patrocinio del Carmen

    2014-01-01

    This paper measures the impact on profitability of the geographical area where the vacation hotels of the Spanish Mediterranean are situated. It places a special emphasis on analysing the tourist districts existing in this coastal Spanish area and the extent to which the degree of business agglomeration at each destination affects hotel profit. Due to the characteristics of the service sector, and after a revision of the agglomeration literature, a ‘U’-shaped relationship is hypothesized betw...

  7. Environmentally Friendly Luxury Hotel : case: Grand Palace Hotel, Riga, Latvia

    OpenAIRE

    Losanwe, Ieva

    2013-01-01

    Chemical pollution, loss of biodiversity, ecological and other to environmental issues addressing words are often heard in todays’ society. Sustainability and especially its environmental aspect are growing trend. Environmental sustainability is considerable issues as well in tourism industry. Hotels can decrease their negative impact on environment by following and implementing environmentally sustainable practices at their business. Any step towards sustainability benefits both the environm...

  8. Location Based Service sebagai Penunjuk Lokasi Hotel di Kota Semarang Berbasis Augmented Reality

    Directory of Open Access Journals (Sweden)

    Indra Permana

    2015-10-01

    Full Text Available Semarang dikenal sebagai kota yang unik karena mempunyai destinasi wisata yang dipengaruhi oleh banyaknya etnis yang ada. Selain keunikan pariwisatanya, Kota Semarang juga dapat dipandang sebagai kota bisnis, terbukti dengan menjamurnya tempat usaha seperti restaurant, cafe dan yang paling pesat pertumbuhannya saat ini yaitu hotel. Belakangan ini pertumbuhan hotel di Semarang sudah kian pesat. Hal ini juga berpengaruh kepada para pendatang ataupun wisatawan yang singgah di Kota Semarang. Dari banyaknya jumlah hotel yang ada, bukan tidak mungkin jika para pendatang merasa bingung saat mencari hotel yang sesuai dengan keinginan mereka. Tentunya para pendatang memerlukan aplikasi yang dapat menampilkan lokasi dan informasi lengkap tentang hotel di Kota Semarang. Untuk dapat mewujudkan gagasan tersebut, maka dilakukan sejumlah metode penelitian antara lain studi literatur, mendefinisikan kebutuhan, pengumpulan data hotel pada Dinas Kebudayaan dan Pariwisata Kota Semarang, perancangan dan implementasi aplikasi, serta melakukan pengujian terhadap aplikasi kepada beberapa orang responden. Aplikasi dirancang dengan tujuan untuk memudahkan pengguna ketika hendak mencari hotel di Kota Semarang. Hasil dari penelitian ini adalah sebuah channel “SMARTEL” (Semarang Augmented Reality Hotel Location pada aplikasi Junaio untuk mencari lokasi hotel di Kota Semarang. Basis Augmented Reality dipilih karena sifatnya yang real time saat menampilkan data atau informasi ,serta mempunyai tampilan visual yang interaktif. Channel akan menampilkan POI (Point of Interest atau dalam penelitian kali ini yaitu informasi lokasi hotel, yang didasarkan pada lokasi pengguna saat ini berada, atau dikenal dengan istilah LBS (Location Based Service. Dengan adanya channel ini, pengguna dapat lebih mempersingkat waktu dan lebih mudah dalam menemukan dan menuju ke lokasi hotel yang berada di Kota Semarang. Karena SMARTEL masih dalam bentuk channel, maka harapan untuk penelitian

  9. Identification of the key factors for success in the hotel sector

    Directory of Open Access Journals (Sweden)

    Fernando Campa-Planas

    2018-02-01

    Design/methodology: A review of the literature has been carried out, which has provided references related to the hotel sector and different factors that impact it. The knowledge provided by the scientific community through the articles and texts consulted are reflected in this document and allow us to determine the existence of the key factors for success.  Contributions/results: Considering the importance of the hotel sector in the Spanish economy, this study identifies the key factors in the different hotel establishments. However, the materialization of these factors provides and shows us which financial aspects, management systems and other more global aspects, such as longevity or location, enable the company to be successful in the hotel sector.  Originality/value: Based on the literature reviewed, a list of key factors for success in the hotel sector was composed. This also revealed a lack of similar studies on this topic.

  10. Climate hazards, adaptation and "resilience" of societies (early Little Ice Age, west of France).

    Science.gov (United States)

    Athimon, Emmanuelle; Maanan, Mohamed

    2016-04-01

    Over the past ten to fifteen years, climate hazards and adaptation have received more attention due to the current climate change. Climate historians have gathered strong evidence that the world's climate has evolved over the past millennium and one of the most significant changes took place during the Little Ice Age. Recently, a set of questions has emerged: what were the effects of the Little Ice Age on human's societies? How did humans adapt to these climate changes? How did they react to extreme weather-related events? Using examples of climate hazards from the West of France during the beginning of the Little Ice Age (xivth-xviith centuries) such as storms, flooding, drought, harsh winters, the poster aims at showing how the past societies can constitute a source of inspiration for present ones. Through schemas, this research exposes the system's rebound capacity, points out the importance of the historical depth in research on human's adaptation and resilience and shows the value of integrating a historical approach. It reveals that History contributes to the knowledge of the relationship between societies and climate hazards. Data on climate hazards and adaptation of societies stem from historical sources such as chronicles, diaries, books of accounts, records of cities repairs. To protect themselves and their goods, medieval and modern societies had developed specific skills, practices and strategies. From the xivth to the xviiith century, there is an increase of defense by dikes in the low Loire, as for example the construction of those amongst Longué and Ponts-de-Cé between the early xivth century and 1407. The French kingdom's authorities also tried increasingly to provide technical, material, logistical and fiscal support: for instance, during the winter 1564-1565, several bridges have been destroyed by a river flooding in Nantes. The King Charles IX then offered to people of Nantes part of the funds from taxes on the main activities such as the

  11. Global Communication with Icons : Hotel Safety as an Environmental Context

    OpenAIRE

    Heimbürger, Anneli; Khanom, Sukanya

    2015-01-01

    Icons are small signs with fixed meanings. Icons are usually context specific. For example in the context of a hotel, the client can often find icons in hotel room books and safety guides. Scandic Hotel chain, for example, currently provides the manual for its safety system in 14 languages. There are at least two major shortcomings of this system: (1) in emergency or panic situations, it is very difficult to find your own language from the leaflet, and (2) there are no Asian ...

  12. Education and innovativeness of the slovene hotel organisations staff

    Directory of Open Access Journals (Sweden)

    Metod Šuligoj

    2010-03-01

    Full Text Available The author’s purpose in this article is to ascertain the differences in the attitude to innovativeness between bureaucratic and non-bureaucratic hotel organisations. He defines as bureaucratic the organisations establishing standards. As a separate issue he wishes to find out whether bureaucratic organisations employ properly educated staff or not. For this purpose he defines basic terminology: hotel industry, innovativeness, bureaucracy and knowledge, general and knowledge of tourism and hotel trade. He points out that the government is aware of the importance of innovativeness in hotel industry and tourism, whence a number of measures. In the empirical part, using statistical methods, such as the descriptive analysis and the Bonferroni test, the author establishes that there are no statistically significant differences between bureaucratic and non-bureaucratic organisations either with regard to innovativeness or the level of staff education. In this way, by using scientific method, the author rejects the often misinterpreted opinion on the influence of bureaucracy on innovativeness.

  13. Evaluasi Instalasi Pengolahan Air Limbah Hotel X di Surabaya

    Directory of Open Access Journals (Sweden)

    Hutomo Dwi Prabowo

    2017-03-01

    Full Text Available Hotel X merupakan salah satu hotel bintang 4 di Surabaya yang memiliki sarana pengolahan limbah cair dengan kualitas effluent belum memenuhi baku mutu Peraturan Gubernur Jawa Timur No. 72 tahun 2013. Berdasarkan hasil pelaporan pengujian kualitas effluent Instalasi Pengolahan Air Limbah (IPAL Hotel X pada 11 Juni 2015 diketahui bahwa salah satu parameter kualitas effluent tidak memenuhi baku mutu. Parameter tersebut adalah COD dengan konsentrasi sebesar 71,684 mg/l. Oleh karena itu perlu dilakukan evaluasi terhadap IPAL yang ada. Unit yang dievaluasi terdiri dari bak ekualisasi, tangki aerasi, dan bak pengendap 2 dengan sistem activated sludge. Unit-unit ini dievaluasi terhadap efisiensi dan efektivitas masing-masing bangunan. Sampel yang diuji diambil dari influent dan effluent tiap bangunan untuk mengetahui tingkat penyisihan dari tiap bangunan. Hasil evaluasi berupa perubahan fungsi unit, modifikasi unit, dan juga penambahan unit baru.yang direncanakan agar kualitas effluent IPAL Hotel X memenuhi baku mutu. Biaya yang dibutuhkan untuk perencanaan sesuai hasil evaluasi adalah Rp. 297.960.000,-

  14. LA INTERACCIÓN DE LOS HOTELES CON LAS REDES SOCIALES: UN ANÁLISIS DE LOS HOTELES DE CUATRO ESTRELLAS DE LA COMUNIDAD DE MADRID (ESPAÑA

    Directory of Open Access Journals (Sweden)

    Gemma Cascales García

    2017-01-01

    Full Text Available En el presente trabajo se analiza como los hoteles de cuatro estrellas de la Comunidad de Madrid interaccionan con las redes sociales. En concreto, se comprueba que, a pesar de que el uso del social media está generalizado entre los hoteles de la región, la gestión del mismo para obtener beneficios por medio de las ventas o para manejar la reputación on line no está tan generalizada. Se muestra como la mayor parte de los hoteles participantes en el estudio aprovechan las redes sociales como canal de comunicación pero que los hoteles pertenecien - tes a cadenas utilizan más las redes como canal de ventas.

  15. Research on the Core Competitive Power Elements Evaluation System of Green Hotel

    Directory of Open Access Journals (Sweden)

    Hui Liang

    2013-12-01

    Full Text Available Green hotel is a new type of hospitality industry development model based on the concept of circular economy and sustainable development. This paper makes an analysis and evaluation of the elements of green hotel core competence, on this basis, constructs the Green Hotel core competitive evaluation index system.The construction of the system is conducive to understand the green hotel’s own competitive advantage objectively, and explore ways to enhance its core competitiveness, providing objective basis for sustainable development of China's Hotel industry.

  16. Schlössle Hotel Group'il on põhjust uhkust tunda

    Index Scriptorium Estoniae

    2005-01-01

    Schlössle Hotell Tallinnas ja Grand Palace Hotell Riias võeti vastu ülemaailmsesse luksushotelle ühendavasse organisatsiooni The Leading Small Hotels of the World. Hotellide lühitutvustus. Tallinna Schlössle hotellide müügidirektor Anton Jolkin selgitab lühiintervjuus, kuidas ettevõttel tekkis idee taotleda organisatsiooni liikmestaatust, millised olid selle saamise tingimused ning millist kasu annab ühendusse kuulumine

  17. Profile of the consumer who values responsible and smart tourism in the hotel industry

    Directory of Open Access Journals (Sweden)

    José Pérez-Aranda Canela

    2017-11-01

    Full Text Available Purpose Developing CSR is one of the most important aspects of so-called Smart Tourism, just as an in-depth knowledge of consumer characteristics and behavior is a key element of smart tourism management. Tourism and hotel companies’ understanding of the importance of CSR, as well as the value the consumer places on it, may result in increased quality of the travel experience and, therefore, in improving the destination's competitive advantage. This work aims to analyze the influence of certain sociodemographic characteristics of hotel consumers on their views of CSR and whether said views affect their purchasing behavior. Approach A review of the literature is carried out, followed by a descriptive study with a sample of 4685 consumers from different nationalities. Findings The results show that age, education level, and nationality are characteristics that influence hotel product consumers’ views of CSR. Practical Implications Smart tourism involves offering products that are increasingly adapted to the specific needs of each client and, therefore, knowing which consumer profile places the most importance on CSR may guide the actions of tourism companies. Originality In the literature there are several studies on the impact of CSR views in different interest groups, especially managers and employees. However, there are fewer studies on hotel consumers’ views on CSR and the importance they place upon it. This study aims to offer an initial understanding of a sociodemographic profile of the client in relation to their views on CSR.

  18. A refined TALDICE-1a age scale from 55 to 112 ka before present for the Talos Dome ice core based on high-resolution methane measurements

    Directory of Open Access Journals (Sweden)

    S. Schüpbach

    2011-09-01

    Full Text Available A precise synchronization of different climate records is indispensable for a correct dynamical interpretation of paleoclimatic data. A chronology for the TALDICE ice core from the Ross Sea sector of East Antarctica has recently been presented based on methane synchronization with Greenland and the EDC ice cores and δ18Oice synchronization with EDC in the bottom part (TALDICE-1. Using new high-resolution methane data obtained with a continuous flow analysis technique, we present a refined age scale for the age interval from 55–112 thousand years (ka before present, where TALDICE is synchronized with EDC. New and more precise tie points reduce the uncertainties of the age scale from up to 1900 yr in TALDICE-1 to below 1100 yr over most of the refined interval and shift the Talos Dome dating to significantly younger ages during the onset of Marine Isotope Stage 3. Thus, discussions of climate dynamics at sub-millennial time scales are now possible back to 110 ka, in particular during the inception of the last ice age. Calcium data of EDC and TALDICE are compared to show the impact of the refinement to the synchronization of the two ice cores not only for the gas but also for the ice age scale.

  19. Elderly Single Room Occupancy (SRO) Hotel Tenants: Still Alone.

    Science.gov (United States)

    Rollinson, Paul A.

    1991-01-01

    Conducted study of single room occupancy (SRO) hotels in Chicago, Illinois and collected data on everyday experiences of 53 elderly tenants. Findings showed that hotel environments offered anything but independence. Residents were trapped in situation that exacerbated isolation and withdrawal from society and were in desperate need of social…

  20. ANALISIS POTENSI PEMUNGUTAN PAJAK HOTEL DALAM RANGKA PENINGKATAN PENDAPATAN ASLI DAERAH KOTA MAKASSAR

    OpenAIRE

    -, MUHAMMAD TRY DHARSANA AMBO ALA DEPARTEMEN AKUNTANSI FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS HASANUDDIN MAKASSAR 2017

    2017-01-01

    Analisis Potensi Pemungutan Pajak Hotel dalam Rangka Peningkatan Pendapatan Asli Daerah Kota Makassar Analysis of Hotels Tax Collection Potency in Makkasar???s Own-Source Revenue Increase Muhammad Try Dharsana Ambo Ala Andi Kusumawati Yulianus Sampe Tujuan penelitian ini adalah untuk mengetahui besar potensi pajak hotel dan seberapa jauh bentuk usaha yang di lakukan oleh pemerintah daerah dalam menggali potensi pajak hotel di kota Makassar. Untuk menghitung potensi, efektivi...

  1. Plano del Hotel Reforma.

    OpenAIRE

    Guillermo Zamora

    2015-01-01

    Hotel Reforma- México Suite Presidentielle (8e. et 9e. étage) A. Living-room B. Salle á manger C. Office D. Domestique Plantas suite presidencial Corte en el eje Planta Alta en 7° piso tipo Planta Baja en 6° piso tipo

  2. Advertising of boutique hotel on the Internet

    OpenAIRE

    Antropov, Artem

    2014-01-01

    The research was conducted for Lossiranta Lodge, the Finnish boutique hotel located in Savonlinna, which is interested in expansion of the current promotion system via advertising on the Internet. The idea of the present thesis is promotion of the boutique hotel Lossiranta Lodge via various modern methods and ways on the Internet by dint of advertising. In the framework of this work was identified the main features of advertising on Internet in order to implement the outcome of my diplo...

  3. Approaches to quality management in hotel industry

    OpenAIRE

    Kateřina Ryglová; Ida Vajčnerová; Jakub Šácha

    2013-01-01

    The aim of the paper is to present possibilities and specifics of quality management in hotel services with the focus on the Servqual model. Servqual works on the definition of five dimensions of service quality: tangibles, reliability, responsiveness, assurance and empathy. Demonstrating the practical application of Servqual in selected hotels in the Czech Republic is also a part of the paper. Input data have been gained by force of a primary field-research with the help of a quantitative re...

  4. Hotel architecture from the perspective of sustainability and space hospitality : a study on the application of the concepts of sustainability and hospitality space in hotel projects

    Directory of Open Access Journals (Sweden)

    Josildete Pereira Oliveira

    2016-03-01

    Full Text Available This present study aims to discuss the concept of both sustainability and hospitality into the context of city contemporary architecture which, in a certain way had been reinterpreted or asked in what is concerned to the concept of environmental sustainability. In this sense, the main goal of the research was to analyze two hotel projects in Santa Catarina, Brazil, been one of them configured as a small sized one and the other as a big hotel, where all the mentioned conditions had been manifested in a tight way and even had not been systematized into one of the hotel architecture samples, as a reference of sustainable and hospitable architecture. The methodology characterized by an initial bibliographic study, as well as documentary study, followed by a field research characterized by an intensive direct observation, as well as a group and systematic one, also considered both observation and questionnaires application (Marconi & Lakatos, 2006 and it tried to rescue the history of hotel architecture in order to identify environmental sustainability contents, as well as hospitality ones, concerned to the constructed spaces, so that it would be possible, in a following moment, to analyze the hotel samples selected, which do manifest all the mentioned conditions. It was realized that considering its realities and sizes, both studied hotels do count with actions and elements that may be considered sustainable, as well as friendly environmental actions, what, doubtless, do provide hospitality in a certain way. Similarly, both hotels still have potentialities to be developed.

  5. Health status of hotel workers with special reference to high risk practices and STDs.

    Science.gov (United States)

    Pawar, A T; Kakrani, V A

    2007-01-01

    A cross sectional study was conducted on health status of hotel workers of Pune city. Out of estimated 1000 hotel workers 516 were selected by stratified random sampling technique. The study revealed that 71.5% hotel workers were suffering from one or other type of morbid condition. Anemia was the commonest morbidity with prevalence of 40.3%. 187 (36.2%) of hotel workers had extramarital sexual relations. A total of 77 (14.9%) hotel workers were having STDs at the time of study.

  6. Ice-dammed lateral lake and epishelf lake insights into Holocene dynamics of Marguerite Trough Ice Stream and George VI Ice Shelf, Alexander Island, Antarctic Peninsula

    Science.gov (United States)

    Davies, Bethan J.; Hambrey, Michael J.; Glasser, Neil F.; Holt, Tom; Rodés, Angél; Smellie, John L.; Carrivick, Jonathan L.; Blockley, Simon P. E.

    2017-12-01

    We present new data regarding the past dynamics of Marguerite Trough Ice Stream, George VI Ice Shelf and valley glaciers from Ablation Point Massif on Alexander Island, Antarctic Peninsula. This ice-free oasis preserves a geological record of ice stream lateral moraines, ice-dammed lakes, ice-shelf moraines and valley glacier moraines, which we dated using cosmogenic nuclide ages. We provide one of the first detailed sediment-landform assemblage descriptions of epishelf lake shorelines. Marguerite Trough Ice Stream imprinted lateral moraines against eastern Alexander Island at 120 m at Ablation Point Massif. During deglaciation, lateral lakes formed in the Ablation and Moutonnée valleys, dammed against the ice stream in George VI Sound. Exposure ages from boulders on these shorelines yielded ages of 13.9 to 9.7 ka. Following recession of the ice stream, George VI Ice Shelf formed in George VI Sound. An epishelf lake formed at 15-20 m asl in Ablation and Moutonnée valleys, dated from 9.4 to 4.6 ka, suggesting that the lake was stable and persistent for some 5000 years. Lake-level lowering occurred after this, with the lake level at 12 m at 3.1 ± 0.4 ka and at 5 m asl today. A readvance of the valley glaciers on Alexander Island at 4.4 ± 0.7 ka is recorded by valley glacier moraines overlying epishelf lake sediments. We speculate that the glacier readvance, which occurred during a period of warmth, may have been caused by a dynamic response of the glaciers to a lowering in surface elevation of George VI Ice Shelf.

  7. The Adoption of Environmental Practices in Small Hotels. Voluntary or Mandatory? An Empirical Approach

    Directory of Open Access Journals (Sweden)

    Llorenç Bagur-Femenias

    2016-07-01

    Full Text Available This paper examines small hotels that have some type of environmental certification. A survey of 210 small (less than 50 employees Catalonian hotels was conducted to investigate whether there are significant differences in the results of the implementation practices between hotels that adopt these certifications due to environmental pressure (from the government, customers, suppliers and other stakeholders and hotels that voluntarily commit to green policies. Significant differences were identified in the results on the hotels when structural equation modelling (SEM was undertaken. This investigation suggests that hotels that voluntarily commit to green policies obtain better results than other hotels. The conclusion is that governments must not only regulate, but also promote awareness actions in small and medium-sized (SME tourism companies to improve the environment. SME tourism companies must understand that both the environment and they themselves will benefit.

  8. Impacto del turismo infantil en Ibi. El hotel del Juguete.

    OpenAIRE

    ALAYA MELIÁ, MAR

    2017-01-01

    Nowadays, many businesses of the tourism sector have been forced to create theme hotels, due to the growing accommodation offer. This strategy started on the 80s with the establishment of the boutique hotels and has been developed up to now, where we can find several hotels related to almost all topics of the world, focused on all kind of markets and customers. Ibi could be one example of this strategy, because the whole town is destined to children?s entertainment and convenience. In Ibi,...

  9. E-PROCUREMENT AS AN INSTRUMENT FOR HOTEL SUPPLY CHAIN MANAGEMENT

    OpenAIRE

    Lidija Pulevska IVANOVSKA

    2007-01-01

    The flow of goods, services, and information in the hotel industry, should be designed in a way that enables efficient transformation of raw materials into finished products or services with values. Procurement technology plays a vital role in the hotel business, because hotels usually purchase a large quantity of supplies for maintaining daily operations and quality. Today, a major goal of a hotel’s supply chain management is to efficiently apply information technology to its procurement sys...

  10. Overview Smart Hotel di Indonesia yang Merupakan Trend Baru dalam Industri Perhotelan

    OpenAIRE

    Maria Pia Adiati

    2011-01-01

    Nowadays we can find out many taglines featuring the word Smart Hotel or Smart Traveler. Smart traveler is those who travel in a smart way. We called it smart because they choose the accomodation and the transportation wisely, in accordance with requirements and budget. Meanwhile Smart Hotel tagline comes up since there are many smart travelers who travel a lot to the cities around the world. Smart Hotels are hotels who try to accommodate the current market demands. The latest trend for the t...

  11. Move to outpatient settings may boost medical hotels.

    Science.gov (United States)

    Burns, J

    1992-06-08

    The shift of surgeries to outpatient settings could be healthy for medical hotels, those amenity-equipped facilities originally developed to ease patients out of costly acute-care beds. Because fewer hospitals have a pressing need to use such alternative lodging, some medical hotels are hoping to hitch their fortunes to the outpatient trade, keeping patients overnight after surgeries that don't require hospital admission.

  12. Plano de negócio: apartHotel Ílhavo

    OpenAIRE

    Alpoim, Ivan D`Avila

    2013-01-01

    Mestrado em Gestão/ Classificação: L83 – Tourism; M10 - General O Plano de Negócios “ApartHotel Ílhavo” analisado nesta tese consiste na segunda fase de construção do “Hotel de Ílhavo”, com recurso a fundos do QREN disponibilizados pelo Turismo de Portugal. O projeto implica a construção de um aparthotel com 20 apartamentos turísticos nas instalações do hotel, procurando obter elevadas taxas de ocupação fora da época estival e ainda durante a semana, pelo que se pretende atingir um clie...

  13. HUMAN RESOURCES EMPOWERMENT, WORKING MOTIVATION AND ORGANIZATION CHANGE IN IMPROVING HOTEL BUSINESS PERFORMANCE IN BALI

    Directory of Open Access Journals (Sweden)

    Gusti Kade Sutawa

    2016-03-01

    Full Text Available This study aims to test and analyze impact of human resource development on working motivation of hotel business workers in Bali, impact of human resource development on organizational changes of hotel business in Bali, impact of human resource development on the performance of hotel business in Bali, impact of working motivation against organizational changes in hotel business in Bali, impact of working motivation on the organizations performance of the hotel business in Bali, and impact of organizational changes against organizations performance of the hotel business in Bali. There were 170 respondents of star-rated hotel employees which were selected through purposive sampling technique. Structural Equation Modeling with the application Analysis of Moment Structure was used to analyze the data. The results show that empowerment of human resources (HR has positive and significant impact on working motivation, organizational changes, and the organization performance of hotel business in Bali, working motivation has positive and significant impact on organizational changes and the organization performance of hotel business in Bali and organizational changes have significant and positive impact on the organization performance of hotel business in Bali. Empowerment variables have the most powerful impact to support the improvement of organizational performance, followed by organizational changes and working motivation variables. The results indicate that human resource empowerment improves the performance of the hotel business in Bali. Therefore, human resource development need to be prioritized in order to improve organizational performance of star hotels in Bali.

  14. The Impact of Management and Organizational Culture on Creativity in the Hotel Industry

    Directory of Open Access Journals (Sweden)

    Olimpia State

    2014-11-01

    Full Text Available In today`s business environment, characterized by instability and unpredictability, organizations` success depends on their ability to adapt and manage the changes required. Therefore, in order to achieve long-term corporate success, companies need to have a culture that encourages creativity and innovation. The aim of the article is to investigate the link between corporate culture and creativity and the impact of the management form on organizational culture. The research highlights the Romanian hotel industry culture, using Hofstede`s model. Considering their impact on innovation, there were taken into consideration three factors: individualism, power distance and long term orientation. The article investigates how these factors are influenced by the hotel`s exploitation form and their impact on organizational creativity. The research was conducted on two hotels in Bucharest, affiliated to an international hotel chain. In order to identify the impact of the exploitation form on the hotel`s organizational culture, one of the accommodation units is operated under a management contract, while the other operates under a franchise agreement. The study is based on a survey conducted among the employees of the two hotels. Results indicate differences regarding the corporate culture between the hotel operated under a management contract and the unit operated under a franchise agreement. Recommendations on how to foster employees` creativity are suggested. The implications of the findings are discussed, considering the limitations and future research directions.

  15. How Clean Are Hotel Rooms? Part II: Examining the Concept of Cleanliness Standards.

    Science.gov (United States)

    Almanza, Barbara A; Kirsch, Katie; Kline, Sheryl Fried; Sirsat, Sujata; Stroia, Olivia; Choi, Jin Kyung; Neal, Jay

    2015-01-01

    Hotel room cleanliness is based on observation and not on microbial assessment even though recent reports suggest that infections may be acquired while staying in hotel rooms. Exploratory research in the first part of the authors' study was conducted to determine if contamination of hotel rooms occurs and whether visual assessments are accurate indicators of hotel room cleanliness. Data suggested the presence of microbial contamination that was not reflective of visual assessments. Unfortunately, no standards exist for interpreting microbiological data and other indicators of cleanliness in hotel rooms. The purpose of the second half of the authors' study was to examine cleanliness standards in other industries to see if they might suggest standards in hotels. Results of the authors' study indicate that standards from other related industries do not provide analogous criteria, but do provide suggestions for further research.

  16. Cryptosporidiosis Outbreak Associated With a Single Hotel.

    Science.gov (United States)

    Fill, Mary-Margaret A; Lloyd, Jennifer; Chakraverty, Tamal; Sweat, David; Manners, Judy; Garman, Katie; Hlavsa, Michele C; Roellig, Dawn M; Dunn, John R; Schaffner, William; Jones, Timothy F

    2017-05-01

    We investigated a gastrointestinal illness cluster among persons who attended a baseball tournament (>200 teams) during July 2015. We interviewed representatives of 19 teams; illness was reported among only the 9 (47%) teams that stayed at Hotel A (p Hotel A was significantly associated with illness (odds ratio: 7.3; 95% confidence interval: 3.6, 15.2). Eight out of nine (89%) stool specimens tested were positive for Cryptosporidium, with C. hominis IfA12G1 subtype identified in two specimens. The environmental health assessment detected a low free available chlorine level, and pool water tested positive for E. coli and total coliforms. A possible diarrheal contamination event, substantial hotel pool use, and use of cyanuric acid might have contributed to this outbreak and magnitude. Aquatic facilities practicing proper operation and maintenance (e.g., following the Centers for Disease Control and Prevention’s Model Aquatic Health Code) can protect the public’s health.

  17. Continuous research of consumer satisfaction in hotel business

    Directory of Open Access Journals (Sweden)

    Jovanović Miloš

    2007-01-01

    Full Text Available Consistent system for management of consumer satisfaction, based on continuous marketing research, contributes to more efficient adaptation of the offering package of a hotel enterprise to the expectations of target marketing segments, achieving higher level of marketing goals realization. By analyzing the degree of satisfaction through history, consumer loyalty, together with the determining factors of satisfaction and developed database on the consumer, it is possible to construct models, which provide a reliable base for prediction of future consumer behavior, giving to that particular hotel a significant competitive advantage. On the basis of information created in the system for research of satisfaction, it is possible to identify potentially attractive segments of the consumer with whom the hotel should develop very close communication and long-term relationships. .

  18. A DELPHI SURVEY ON HOTEL SERVICE QUALITY FRAMEWORKS AND THEIR APPLICATION

    Directory of Open Access Journals (Sweden)

    Joe Kibuye WADAWI

    2010-06-01

    Full Text Available Hotels have become an important aspect of a destination. It is therefore necessary to carry out evaluation of various studies and underpinning concept of quality models used in creating and sustaining leading service culture in hotels. This paper seeks to evaluate some of these expert frameworks using literature survey as the main source of deriving various expert propositions. Findings from the literature survey were further evaluated by Delphi team discussions to help generate recommendations. The study established that managers of hotels need to recognize the scientific significance of service improvement in hotel operations as a requirement for building their own competitive advantage and that of the destination where they operate.

  19. A framework for stochastic simulation of distribution practices for hotel reservations

    Energy Technology Data Exchange (ETDEWEB)

    Halkos, George E.; Tsilika, Kyriaki D. [Laboratory of Operations Research, Department of Economics, University of Thessaly, Korai 43, 38 333, Volos (Greece)

    2015-03-10

    The focus of this study is primarily on the Greek hotel industry. The objective is to design and develop a framework for stochastic simulation of reservation requests, reservation arrivals, cancellations and hotel occupancy with a planning horizon of a tourist season. In Greek hospitality industry there have been two competing policies for reservation planning process up to 2003: reservations coming directly from customers and a reservations management relying on tour operator(s). Recently the Internet along with other emerging technologies has offered the potential to disrupt enduring distribution arrangements. The focus of the study is on the choice of distribution intermediaries. We present an empirical model for the hotel reservation planning process that makes use of a symbolic simulation, Monte Carlo method, as, requests for reservations, cancellations, and arrival rates are all sources of uncertainty. We consider as a case study the problem of determining the optimal booking strategy for a medium size hotel in Skiathos Island, Greece. Probability distributions and parameters estimation result from the historical data available and by following suggestions made in the relevant literature. The results of this study may assist hotel managers define distribution strategies for hotel rooms and evaluate the performance of the reservations management system.

  20. A framework for stochastic simulation of distribution practices for hotel reservations

    International Nuclear Information System (INIS)

    Halkos, George E.; Tsilika, Kyriaki D.

    2015-01-01

    The focus of this study is primarily on the Greek hotel industry. The objective is to design and develop a framework for stochastic simulation of reservation requests, reservation arrivals, cancellations and hotel occupancy with a planning horizon of a tourist season. In Greek hospitality industry there have been two competing policies for reservation planning process up to 2003: reservations coming directly from customers and a reservations management relying on tour operator(s). Recently the Internet along with other emerging technologies has offered the potential to disrupt enduring distribution arrangements. The focus of the study is on the choice of distribution intermediaries. We present an empirical model for the hotel reservation planning process that makes use of a symbolic simulation, Monte Carlo method, as, requests for reservations, cancellations, and arrival rates are all sources of uncertainty. We consider as a case study the problem of determining the optimal booking strategy for a medium size hotel in Skiathos Island, Greece. Probability distributions and parameters estimation result from the historical data available and by following suggestions made in the relevant literature. The results of this study may assist hotel managers define distribution strategies for hotel rooms and evaluate the performance of the reservations management system

  1. Teaching Case: MiHotel--Applicant Processing System Design Case

    Science.gov (United States)

    Miller, Robert E.; Dunn, Paul

    2018-01-01

    This teaching case describes the functionality of an applicant processing system designed for a fictitious hotel chain. The system detailed in the case includes a webform where applicants complete and submit job applications. The system also includes a desktop application used by hotel managers and Human Resources to track applications and process…

  2. TOTAL QUALITY MANAGEMENT AND CONTEMPORARY HOTEL INDUSTRY

    Directory of Open Access Journals (Sweden)

    Ivica Batinić

    2013-04-01

    Full Text Available Strong competition in the market has caused the development of a new management approach known as Total Quality Management (TQM. Due to importance that quality plays in achieving competitive advantage, the hotel industry started to apply TQM. During the introduction of these systems, hotel companies may use different approaches to suit their own buseiness requirements. In doing so, 'TQM standards' can be used, or various international standards and models of business excellence Malcolm Balridge National Quality Award and European Quality Award.

  3. Kundnöjdheten i Hotel Anna

    OpenAIRE

    Boije, Daniel

    2014-01-01

    I dagens läge värderas kundrelationer högt inom marknadsföringen. Kundnöjdhet förknippas med lönsamhet och ses som en långsiktig investering. Hotel Anna är ett litet hotell i centrala Helsingfors och fungerar som min uppdragsgivare. Syftet med detta arbete är att utreda kundnöjdheten samt hur kundbetjäning och kvalitet upplevs i hotellet. Delsyftet är också att hitta kundnöjdhets förbättringsförslag för hotellet. Den teoretiska referensramen består av teori som behandlar tjänster, kvalitet, k...

  4. From Needs Analysis to Course Design: A Case of Hotel English in ...

    African Journals Online (AJOL)

    From Needs Analysis to Course Design: A Case of Hotel English in Nigeria. ... most hotel staff are untrained for the job and that there is need for in-service training ... tourism and hospitality industry as visitors in Nigeria hotels are from different linguistic ... for Authors · for Policy Makers · about Open Access · Journal Quality.

  5. Quantitative Biostratigraphic Age Control of Glacimarine Sediments, ANDRILL 1B Drillcore, McMurdo Ice Shelf

    Science.gov (United States)

    Cody, R.; Levy, R.; Crampton, J.; Wilson, G.; Naish, T.; Harwood, D.; Winter, D.; Scherer, R.

    2008-12-01

    Interpretation of glacimarine sedimentary records from Antarctic shelf drillholes has been greatly hampered by the ambiguous age of strata where erosional unconformities and coarse diamictite deposits truncate or omit the mangetostratigraphic and biostratigraphic units used for correlation. However, new quantitative biostratigraphic techniques enable the correlation of sparse, incomplete, and reworking-prone Plio- Pleistocene records of Ross Sea fossil diatom flora with the more extensively documented but potentially diachronous offshore history of species' first and last appearances (FAs and LAs). The approach uses a comprehensive regional database of fossil records and computer-automated search algorithms to (a) find the multidimensional line of correlation (LOC) that best fits local observations, and (b) map out confidence intervals based on the full range of equally parsimonious composite FA/LA sequences and local range-end adjustments. An integrated, quantitative chronostratigraphic model for the AND-1B drillcore was constructed iteratively: the initial LOC was based solely on preliminary on-ice observations of fossil diatom highest and lowest occurrences (HOs and LOs) and their correlation with a database of other local event records from 24 DVDP, CIROS, and IODP drillcore sections. The model was subsequently updated as off-ice work yielded additional biostratigraphic marker events and revised event horizons, Ar/Ar ages for volcanic material, better- constrained magnetostratigraphic interpretations, and refinements to computational/analytical methodology. The current quantitative biostratigraphic age model for the AND-1B hole integrates the local ranges of 29 diatom taxa, 5 dated ashes, and independently constrained ages of 5 paleomagnetic reversals. Results corroborate almost all of the on-ice geomagnetic polarity reversal age interpretations, but identify a previously unrecognized major disconformity (~800kyr hiatus) near 440mbsf. It is significant to note

  6. New job offers in the hotel industry and issue of recruitment

    OpenAIRE

    Kraliková, Klára

    2014-01-01

    The work follows the new trend of job offers in the hotel industry. The aim is to provide a comprehensive summary of selected new professional positions and put them into the context of hotel organization, and to analyze the current requirements for the position of Revenue Manager. The information obtained by monitoring the current job at the advertising portals and by an interview with a human recources officer of 5 * Prague hotel.

  7. Turvallisuus- ja perehdytysopas Original Sokos Hotel Valjuksen kerroshoitoon

    OpenAIRE

    Inkala, Iida

    2015-01-01

    Opinnäytetyön aiheena oli luoda turvallisuus- ja perehdytysopas Original Sokos Hotel Valjuksen kerroshoidolle. Toimeksiantajana toimi Osuuskauppa Maakunta ja Original Sokos Hotel Valjus. Valjuksen vastaanotolle vastaavanlainen turvallisuus- ja perehdytysopas on tehty opinnäytetyönä muutama vuosi sitten. Opas ei kuitenkaan sisällä tarkempaa ohjeistusta kerroshoidon työntekijöille, joten kerroshoidolle oli tarpeen tehdä oma turvallisuus- ja perehdytysoppaansa. Toimeksiantajan toiveesta pere...

  8. Redesain Interior Hotel Bisnis Dengan Konsep Minimalis Montana

    OpenAIRE

    Nurfadilah, Citra; Rachmaniyah, Nanik

    2016-01-01

    Pada era global ini bisnis perhotelan berkembang seiring dengan kemajuan sektor pariwisata dan bisnis. Kondisi ini tidak lepas dari mobilisasi yang dilakukan oleh manusia di seluruh dunia dari waktu ke waktu. Perkembangan bisnis yang pesat di kota besar seperti Surabaya membuat orang- orang berdatangan ke kota ini untuk berbisnis. Akibatnya, industri hotel berbasis bisnis bersaing ketat. Tema perancangan desain interior hotel bisnis ini ditentukan setelah melewati beberapa tahapan, seperti st...

  9. The Antarctica component of postglacial rebound model ICE-6G_C (VM5a) based on GPS positioning, exposure age dating of ice thicknesses, and relative sea level histories

    Science.gov (United States)

    Argus, Donald F.; Peltier, W. R.; Drummond, R.; Moore, Angelyn W.

    2014-07-01

    A new model of the deglaciation history of Antarctica over the past 25 kyr has been developed, which we refer to herein as ICE-6G_C (VM5a). This revision of its predecessor ICE-5G (VM2) has been constrained to fit all available geological and geodetic observations, consisting of: (1) the present day uplift rates at 42 sites estimated from GPS measurements, (2) ice thickness change at 62 locations estimated from exposure-age dating, (3) Holocene relative sea level histories from 12 locations estimated on the basis of radiocarbon dating and (4) age of the onset of marine sedimentation at nine locations along the Antarctic shelf also estimated on the basis of 14C dating. Our new model fits the totality of these data well. An additional nine GPS-determined site velocities are also estimated for locations known to be influenced by modern ice loss from the Pine Island Bay and Northern Antarctic Peninsula regions. At the 42 locations not influenced by modern ice loss, the quality of the fit of postglacial rebound model ICE-6G_C (VM5A) is characterized by a weighted root mean square residual of 0.9 mm yr-1. The Southern Antarctic Peninsula is inferred to be rising at 2 mm yr-1, requiring there to be less Holocene ice loss there than in the prior model ICE-5G (VM2). The East Antarctica coast is rising at approximately 1 mm yr-1, requiring ice loss from this region to have been small since Last Glacial Maximum. The Ellsworth Mountains, at the base of the Antarctic Peninsula, are inferred to be rising at 5-8 mm yr-1, indicating large ice loss from this area during deglaciation that is poorly sampled by geological data. Horizontal deformation of the Antarctic Plate is minor with two exceptions. First, O'Higgins, at the tip of the Antarctic Peninsula, is moving southeast at a significant 2 mm yr-1 relative to the Antarctic Plate. Secondly, the margins of the Ronne and Ross Ice Shelves are moving horizontally away from the shelf centres at an approximate rate of 0.8 mm yr-1, in

  10. New Employment Forecasts. Hotel and Catering Industry 1988-1993.

    Science.gov (United States)

    Measurement for Management Decision, Ltd., London (England).

    Econometric forecasting models were used to forecast employment levels in the hotel and catering industry in Great Britain through 1993 under several different forecasting scenarios. The growth in employment in the hotel and catering industry over the next 5 years is likely to be broadly based, both across income levels of domestic consumers,…

  11. Research of low-carbon transition path of star hotels--A case study of Guilin

    Directory of Open Access Journals (Sweden)

    Tang Fengling

    2016-01-01

    Full Text Available A general trend of the world economic development is the low-carbon economic transition. With a wide influencing range and rapid development, the hotel industry has prominent problems in the energy con-sumption, resources occupancy and environmental unfriendliness, so it is imperative to develop low-carbon ho-tels. This paper proposes the low-carbon transition of the star hotels in Guilin in terms of constructing the energy conservation and innovative management mode, adopting new technologies and ways, developing low-carbon hotel products and guiding low-carbon consumption through analysis about the inevitability of establishing low-carbon hotels in Guilin, the running status of the existing star hotels and the situation of energy consumption, thus further promoting the development of low-carbon tourism in Guilin.

  12. Grote Hotels in Amsterdam

    NARCIS (Netherlands)

    Vermeer, G.

    2014-01-01

    De reiziger die Amsterdam binnenkomt via het Centraal Station ziet rechts van het Damrak meteen een beknopte geschiedenis van de hotelbouw in Amsterdam. Op de hoek, om twee kleinere huisjes heen, staat het oudste deel van het Victoriahotel (nu Victoria Plaza Hotel), dat in 1890 zijn deuren opende.

  13. Exposure level of ergonomic risk factors in hotel industries

    Science.gov (United States)

    Nasrull Abdol Rahman, Mohd; Syahir Muhamad Jaffar, Mohd; Fahrul Hassan, Mohd; Zamani Ngali, Mohd; Pauline, Ong

    2017-08-01

    Ergonomic Risk Factors (ERFs) which contribute to Musculoskeletal Disorders (MSDs) among room attendants were considered as a problem or trouble since these ERFs would affect their work performance for hotel industries. The purpose of this study was to examine the exposure level of ERFs among room attendants in hotel industries. 65 of respondents were obtained from selected hotels in Peninsular Malaysia. Data were collected by direct observation via Workplace Ergonomic Risk Assessment (WERA) and Quick Exposure Checklist (QEC). There were 36 males and 29 females room attendants involved throughout the research. Most of room attendants experienced high exposure level for back, leg, forceful and vibration based on the exposure level evaluation through WERA while QEC results showed that all room attendants were found to have moderate exposure level for risk factors including back for movement use, shoulders/arms, wrists/hands and neck. All the results obtained showed that the related ERFs for MSDs were associated and essential ergonomic interventions are needed in order to eliminate risk of exposures to MSDs among room attendants in hotel industries.

  14. Hotel Contemporary Resort - Florida – (EE. UU.

    Directory of Open Access Journals (Sweden)

    Welton Becket y Asociados, Arquitectos e Ingenieros

    1973-10-01

    Full Text Available The revolutionary design of this Hotel is based on a completely modulated construction, in which prefabricated room units were used, superimposed in two fronts in a triangular shape, enclosing a wide public space inside. In this space, furthermore, the necessary installations have been arranged to allow a monorail to pass. The building has four main levels for the public, eight storeys of rooms, one of suites, and a spacious restaurant which crowns the building. Adjoining it, there is a low building, with only three heights, entirely for rooms. Between this annex and the hotel , there is a total of over a thousand rooms for guests.El revolucionario diseño de este hotel está basado en una construcción totalmente modulada, en la que se emplearon unidades prefabricadas de habitación, superpuestas en dos frentes de una forma triangular, encerrando en su interior un amplio espacio público. En este último se han dispuesto, además, las instalaciones necesarias para permitir el paso de un monorraíl. El edificio consta de cuatro niveles principales para el público, ocho plantas de habitaciones, una de suites, y un amplio restaurante que corona el edificio. Adyacente a él se encuentra una construcción baja, de sólo tres alturas, dedicada enteramente a habitaciones. Entre este anexo y el hotel, albergan un total de más de mil habitaciones para huéspedes.

  15. STRATEGIC MANAGEMENT OF HOTEL COMPANIES: CASE STUDY OF HOTEL COMPANIES IN VOJVODINA (SERBIA

    Directory of Open Access Journals (Sweden)

    Svetlana VUKOSAV

    2014-12-01

    Full Text Available Contemporary approaches to the management of the company are focused on achieving long-term success of the company in its complex and changing environment. Company as part of the wider environment, must adapt to the changing environment in order to survive, growing and developing. The task of strategic management is to enable the enterprise in the tourism industry to rationally and promptly react to changes in the environment in which it carries out its business and general activity. The aim of this paper is to determine whether and to what extent the process of the strategic management is being implemented in hotels in Vojvodina(that are changed ownership structure and what is their response to the competitive pressures and opportunities, and demands and needs of consumers Strategic positioning in order to achieve sustainable competitive advantage through product differentiation and segmentation of demand is imperative for success of hotel companies in Vojvodina.

  16. Presenteeism In Work Life: An Evaluation In Hotel Industry

    Directory of Open Access Journals (Sweden)

    Ebru Arslaner

    2015-12-01

    Full Text Available This study aims to examine presenteeism problem encountered in businesses frequently and evaluate this issue for hotel enterprises. Presenteeism is defined as when an employee shows up for work even though he or she is sick and performs ineffectively. Thus, it causes great costs for companies due to ineffective work performance. This situation arises in hotel businesses due to labor-intensive features of industry. It is considered that the intensity of human relationships and long shifts in hotel businesses induce stressfull working conditions and that factors increase presenteeism. Businesses could produce solutions for presenteeism with practices that prioritise employees satisfaction and take precautions to remedy physical and mental health of employees.

  17. Pengaruh Bauran Promosi terhadap Peningkatan Penjualan Kamar di Hotel Benua Bandung

    Directory of Open Access Journals (Sweden)

    Dani Rahadian

    2013-11-01

    Full Text Available The purpose of this research is to find out the influence of promotion mix on the increase of room sale at Hotel Benua Bandung. The results of this research are expected to be used as consideration by the hotel manager in determining the influence of promotion mix on room sale, as well as using some other variables in promotion mix. This research was based on the use of data of all promotion costs and room sales at Hotel Benua Bandung during the past five years. Data were then processed by calculating the percentage using basic regression method on SPSS program. The findings proved a positive influence of promotion mix on the increase of room sales at Hotel Benua Bandung.

  18. Challenges of hotel outsourcing in Ghana: A transaction cost perspective

    Directory of Open Access Journals (Sweden)

    Stephen Edem Hiamey

    2012-01-01

    Full Text Available Outsourcing is one of the many business strategies adopted by hotels due to the many opportunities that it provides. These opportunities notwithstanding, there are teething challenges with outsourcing. This study sought to find out from hotel managers in the Accra Metropolis of Ghana some of the challenges they face with outsourcing from a transaction cost perspective. Eight in-depth interviews were conducted in six hotels that outsourced. After capturing and transcribing data, a three-tier coding system was employed to group responses under thematic networks. The global themes that emerged within and across cases were inductively analysed. It was realised that poor quality of outsourced staff, lack of product knowledge by hoteliers, monopolistic tendencies by a few outsourcers, lack of commitment on the part of outsourced staff and cost involved in outsourcing were some of the challenges faced by the hotels in the Accra Metropolis of Ghana.

  19. Web Mining of Hotel Customer Survey Data

    Directory of Open Access Journals (Sweden)

    Richard S. Segall

    2008-12-01

    Full Text Available This paper provides an extensive literature review and list of references on the background of web mining as applied specifically to hotel customer survey data. This research applies the techniques of web mining to actual text of written comments for hotel customers using Megaputer PolyAnalyst®. Web mining functionalities utilized include those such as clustering, link analysis, key word and phrase extraction, taxonomy, and dimension matrices. This paper provides screen shots of the web mining applications using Megaputer PolyAnalyst®. Conclusions and future directions of the research are presented.

  20. Multi-Language Sentiment Analysis for Hotel Reviews

    Directory of Open Access Journals (Sweden)

    Sodanil Maleerat

    2016-01-01

    Full Text Available Touristes and traveler use avariety of information sources (e.g. travelportals, blogs, or social networking sites like twitter to help them decide for a hotel room. These sources all contain highly subjective text that expresses the opinions of many. We took a preliminary view on user generated hotel reviews from two travel portals in English and Thai. We developed a taxonomy of features and specifically investigated how accurately they can be predicted with three classification methods. The results indicate that support vector machines perform best for this specific domain.