The urban archetypes project - Community case study: the city of Calgary

Energy Technology Data Exchange (ETDEWEB)

NONE

2009-05-15

A comparative analysis of the energy consumption of typical households in six neighbourhoods: Britannia, Citadel, Lake Bonavista, Mission, Rundle and Tuscany in the city of Calgary in south-central Alberta is presented. Representative household annual energy inputs and services are summarized in Sankey-style graphics. Depending on consumption in common house and apartment types within the study areas in Calgary, energy costs ranged from $1,798 to $3,544 per year for the combined use of natural gas and electricity. Associated greenhouse gas (GHG) emissions ranged from 7.1 to 19.1 t of carbon dioxide equivalent (Co2e) per year. Average annual household Vehicle Kilometres Travelled ranged from 16 165 km to 45 625 km. In 2007, the average study-area household consumed between 2 102 and 6 295 litres of gasoline at a cost of between $2,060 and $6,169 and produced GHG emissions of between 5.0 and 15.1 t of Co2e.

Outcrop - core correlation and seismic modeling of the Athabasca Oil Sands Deposit, Fort McMurray area, northeast Alberta

Energy Technology Data Exchange (ETDEWEB)

Hein, F.J. [Alberta Geological Survey, Calgary, AB (Canada); Langenberg, C.W.; Cotterill, D.C.; Berhane, H. [Alberta Geological Survey, Edmonton, AB (Canada); Lawton, D.; Cunningham, J. [Calgary Univ., AB (Canada)

1999-11-01

A joint study between the Alberta Geological Survey and the University of Calgary was conducted which involved a detailed facies analysis of cores and outcrops from the Athabasca Oil Sands Deposit in Alberta`s Steepbank area. A unified facies classification for the deposit was developed. Larger scale facies associations were also determined, as well as proxy sonic logs for outcrops used in seismic modeling. The cores which were displayed exhibited detailed sedimentological and stratigraphic analysis of 10 outcrops in the area. 7 refs.

Alberta-BC interconnection studies : final report for Project 12862-21-00

International Nuclear Information System (INIS)

Arabi, S.; Morison, K.

2001-01-01

Recent and future changes in the Alberta power system configuration has prompted a study by ESBI Alberta Ltd. to review the transfer capability of the existing Alberta to British Columbia power tie for power export and power import. The tie includes one 500 kV and two 138 kV lines. The capability was determined from both voltage and transient security points of view. Several single and double contingencies/disturbances were considered. Voltage security assessments were carried out for twelve cases, of which four were selected for dynamic studies. The studies were based on computer simulations using the Interactive Power Flow Program, Voltage Stability Program, Transient Security Assessment Tool, and Small Signal Analysis Tool. The voltage security studies determined the limits corresponding to both Voltage Magnitude and Voltage Stability criteria, whereas the transient security studies determined the limits corresponding to both frequency and transient stability criteria. The required generation and direct load sheds in export and import situations were also computed. It was determined that pre-contingency low voltages in Calgary could significantly limit exports to BC, particularly during peak loads. The Langdon Static VAr Compensator and other reactive power sources in the area are very important in maintaining the necessary voltages. The eight new generating units that are expected to be in the area before the winter of 2001 can also increase export limits substantially. Transient security studies showed less export limitations during peak loads in Alberta than those of maintaining Calgary area voltages. The under-voltage tripping of the tie at Langdon and Cranbrook is needed for keeping high transient stability limits. It was concluded that the overall maximum export that can be achieved in the near future is between 235 and 910 MW from peak to light load situations in Alberta. 17 tabs., 34 figs

Planned and unplanned home births and hospital births in Calgary, Alberta, 1984-87.

OpenAIRE

Abernathy, T J; Lentjes, D M

1989-01-01

Information collected on all home births in Calgary (Canada) between the years 1984 and 1987, was examined and analyzed according to whether the home birth environment had been planned or unplanned. The two groups were compared to each other and to all hospital births according to demographic characteristics of mothers, indicators of prenatal care, and birth outcome. Mothers who had planned their home birth were more likely to be primiparous, attend prenatal classes, obtain regular prenatal c...

The role of the University of Calgary in the development of a centre of excellence in petroleum technology

International Nuclear Information System (INIS)

Moore, G.; Chakma, A.

1996-01-01

The role of the University of Calgary's Department of Chemical and Petroleum Engineering in developing a world centre of excellence in petroleum engineering in Calgary, was discussed. Reasons for the failure of previous efforts to establish a Department of Petroleum Engineering at the University were explained. High participation levels in the existing Department of Chemical and Petroleum Reservoir Engineering's water-flooding, and reservoir engineering programs were noted. Support for the development of a centre of excellence in petroleum engineering from government and industry, with specific reference to the the recently instituted, government sponsored, ACCESS program, was described. Problems in maintaining a University Faculty with a wide range of petroleum expertise were noted. Current plans for the development of a Conjoint Centre of Applied Petroleum Technology in conjunction with the Southern Alberta Institute of Technology were described. The joint effort between the two institutions appeared to be the most promising avenue to date to realize the dream of Calgary as a world center of excellence in petroleum engineering, preparing future workers in the petroleum industry at all levels, from technologists to post-doctoral fellows

Ambient air quality trends in Alberta

International Nuclear Information System (INIS)

2007-01-01

This document provided an overview of ambient air pollutant trends in Alberta. The report discussed the following pollutants having effect on human and environmental health: carbon monoxide (CO), hydrogen sulphide (H2 S ), nitrogen dioxide (NO 2 ), sulphur dioxide (SO 2 ), ozone (O 3 ), fine particulate matter (PM 2 .5), benzene, and benzopyrene. Each of these pollutants was described. The report provided data on annual average concentration trends and annual 99th percentile concentration as an indicator of peak concentrations. A map illustrating air quality monitoring stations in 2006 was also provided. The findings revealed that mean annual CO levels were the lowest they have been since 1990; hydrogen sulphide concentrations have fluctuated in time since 1990; most Edmonton and Calgary area stations showed significant decreasing trends in annual average NO 2 levels since 1990; and higher SO 2 concentrations have been found in the industrial areas of Alberta, such as the Redwater and Scotford oil sands locations. tabs., figs

Alberta Chamber of Resources: 1998 in review

International Nuclear Information System (INIS)

Simpson, R.

1999-01-01

Several key initiatives taken by the Alberta Chamber of Resources during 1998 are described. Among these initiatives special mention is made of strengthening the relations between the Chamber and the University of Calgary and the University of Alberta through regular contributions to business plan reviews, scholarships, and advisory committees. Working with the Department of Energy on a range of issues involving the environment, taxation, and mineral rights tenure is an area the ACR is involved. Hosting a workshop on the economic and social values and trade-offs in the green areas of Alberta and working with the University Alberta regarding the development of an advisory committee on forest resource valuation is another area. Strategizing the Oil Sands Task Force to strengthen it in the areas of industrial coordination, by-product utilization, the creation niche markets and product quality and investigating, through the Black Oil Pipeline Steering Committee, transportation, technological and marketing issues related to the oil sands are other interests. In the Mineral Sector, the Chamber facilitated discussions towards a Non-Energy Minerals and Mines Act, which among other long-range beneficial effects, prompted the provincial government to provide an additional $ 1.5 million to the Alberta Geological Survey. In the Utilities Sector, the Chamber continued to bring together various parties to work on common challenges and opportunities. Much interest has been generated also on upgraders and research facilitated by the Chamber either with members of the Alberta Research Council, or the National Centre for Upgrading Technology or similar organizations. This kind of facilitation helps the Chamber's member companies to realize cost reductions in development and application of new technologies

Has the Alberta daily physical activity initiative been successfully implemented in Calgary schools?

NARCIS (Netherlands)

Kennedy, Christine Diane; Cantell, Marja; Dewey, Deborah

INTRODUCTION: In September 2005, the Alberta government introduced the daily physical activity (DPA) initiative, which requires that students from grades 1 to 9 be physically active in school for a minimum of 30 min per day. OBJECTIVE: To obtain information on whether and how the DPA initiative has

Role of season, temperature and humidity on the incidence of epistaxis in Alberta, Canada

Science.gov (United States)

2014-01-01

Background Classical dogma holds that epistaxis is more common in winter months but there is significant variability reported in the literature. No study has yet examined the effect of season, humidity and temperature on epistaxis in a location with as severe weather extremes as seen in Alberta, Canada. The objective of the study is to evaluate for an effect of these meteorological factors on the incidence of epistaxis in Alberta. Method A retrospective review of consecutive adult patients presenting to the Emergency room (ER) in Edmonton and Calgary, Alberta over a three-year period was performed. Daily temperature and humidity data was recorded from the respective airports. Statistical analysis with Pearson’s correlation coefficient was performed. Results 4315 patients presented during the study period. Mean daily temperatures ranged from a low of -40°C to a high of +23°C. A significant negative correlation was found for mean monthly temperature with epistaxis (Pearson’s r = -0.835, p = 0.001). A significant correlation was also present for daily temperature and epistaxis presentation (Pearson’s r = -0.55, p = 0.018, range 1.8 to 2.2 events/day). No correlation was identified with humidity and no significant seasonal variation was present. Conclusions A negative correlation was found to exist for both daily and mean monthly temperature with rates of epistaxis. A seasonal variation was seen in Edmonton but not in Calgary. No correlation was found for humidity when compared to both presentation rates and admissions. PMID:24755112

Trucks in the forest: Industry and recreation share limelight in west central Alberta

Energy Technology Data Exchange (ETDEWEB)

Jaremko, D.

2004-12-06

Hinton, Alberta, a small town just outside the borders of Jasper National Park is described as an example of how industry and recreational activities combined to save a community after it was threatened with extinction following the closure of the local coal mine some five years ago. The pulp and paper mill, the town's remaining major industry after the coal mine closure, and the more recently arrived oil and gas industry brought new people, and with that a new entrepreneurial spirit into the community, that in addition to reinvigorating the industrial and commercial sectors, has given rise to outdoor recreational business opportunities that were always there, but have been ignored in the past. The principal example is the Edmonton-based Cougar Rock Holdings company, which is planning a $700 million resort on about 1,500 acres some five kilometres west of Hinton, complete with a new 18-hole golf course, spa, several resort hotels and resort lodges, 1,000 condominium apartments and an international mountain village. There is also a brisk sale of land to oil and gas industry service companies desirous to locate in Hinton. Land sales have progressed to the point where industrial land is becoming scarce and development is spilling over to the near-by town of Edson. A further illustration of the pace of development is that one of the regional airlines commenced scheduled daily flights between Edson and Calgary for the very first time.

An inventory and risk-based prioritization of Steep Creek Fans in Alberta, Canada

Directory of Open Access Journals (Sweden)

Holm Kris

2016-01-01

Full Text Available In June 2013, heavy rainfall caused flooding on most rivers in the province of Alberta, Canada, producing one of Canada’s most expensive natural disasters with about $6 billion (CDN in damage. Flooding inundated several municipalities including downtown Calgary, the fourth-largest city in Canada. Debris flows and debris floods caused extensive highway closures and damages to development on alluvial fans. Following these events, the Government of Alberta requested an inventory of all fans intersecting municipal development, major roads and highways in Alberta. Such fans may be subject to debris flow, debris flood (mud flows, and/or flood hazards. The study area spans the entirety of the Alberta Rocky Mountains, approximately 51,000 km2 (7% of Alberta. We characterize 710 fans in terms of hazard level and presence and types of elements at risk. We statistically analyse watershed attributes to predict the dominant fan hydrogeomorphic process types. All fans under provincial jurisdiction are assigned priority ratings based on hazard levels and the presence and value of elements at risk. The prioritization is risk-based as it considers both hazards and potential consequences. Of the fans prioritized, 13% intersected parcels containing land and residential developments with an assessed value of $2.4 billion (CDN, and the remainder were crossed by roads, pipelines or transmission lines. We present the study results on an interactive, searchable web application that can support ongoing hazard and risk assessments and risk reduction planning.

Do Municipal Governments Need More Tax Powers? A Background Paper on Municipal Finance in Alberta

Directory of Open Access Journals (Sweden)

Melville McMillan

2014-11-01

observed since the early 1950s. • Since the mid-1990s, municipal total expenditures (current plus capital have represented a smaller percentage of personal incomes than in any years since 1953. • The cost of financing municipal debt has decreased from 20 per cent of municipal expenditures in the mid1980s to about four per cent today. Other categories have remained comparatively stable. • Government grants to municipalities were greatly reduced from 1993 to 2004 but have since increased and now amount to about 19 per cent of total revenues. • Over 90 per cent of municipal own-source revenues come from property taxes, investment income, and the sales of goods and services. Over the past 30 years, sales generated about one-third of the total. The property tax share has increased from 47 per cent to 55 per cent; essentially absorbing the declining contributions from investment income. • Since the 1960s, municipal long-term debt has declined from 20 per cent of personal income to four per cent. Financial assets of municipalities amount to eight per cent of personal income. Since 2000, Alberta’s municipalities have held net financial assets; that is, they have been net lenders. Overall, Alberta municipalities are in a solid, even favourable financial position. Debt and debt-servicing costs are low, the burden of municipal property taxes has remained stable at a moderate level for many years, and the total property tax burden in Alberta is (and has been over the past decade lower than at any period in the past 60 years. The Finances of the Cities of Edmonton and Calgary Much of the interest in municipal finances has to do with the situations of “big cities.” An overview of the finances of Calgary and Edmonton provides insights into the Alberta “big city” circumstances. Comparisons between 1996 and 2011 give some historical perspective. Major observations are: • Property taxes account for about 40 per cent of city revenues. • Approximately one-half of

Planned and unplanned home births and hospital births in Calgary, Alberta, 1984-87.

Science.gov (United States)

Abernathy, T J; Lentjes, D M

1989-01-01

Information collected on all home births in Calgary (Canada) between the years 1984 and 1987, was examined and analyzed according to whether the home birth environment had been planned or unplanned. The two groups were compared to each other and to all hospital births according to demographic characteristics of mothers, indicators of prenatal care, and birth outcome. Mothers who had planned their home birth were more likely to be primiparous, attend prenatal classes, obtain regular prenatal care from a physician, and have babies with a higher birth weight than either the unplanned or hospital group. Of particular concern, however, were the subset of unplanned home births who were primiparous. These mothers attended prenatal classes less frequently than any other group, reported the lowest number of physician visits, were youngest, and least likely to be married. In addition their babies averaged the shortest gestational age and the lowest birth weight. Findings in general show that planned and unplanned home births must be considered as heterogeneous groups in any comparison of risk factors and of birth outcome between home and hospital births. Further, within the unplanned group, multiparous women differ from primiparous women. Given the limitations inherent in this and similar studies, the apparent better outcome in the planned home birth group, as measured by birth weight, must be viewed with caution.

Municipal Revenue Generation and Development in the Calgary and Edmonton Metropolitan Regions

Directory of Open Access Journals (Sweden)

Brian W. Conger

2016-12-01

Full Text Available Municipal reliance on property taxes and the competing priorities of municipalities—in terms of where they plan and approve land development within their boundaries—in order to capture new property taxes, has led to political conflict between adjacent municipalities.1 Nowhere in Alberta is this more evident than in the Edmonton and Calgary metropolitan regions, where sustained high-levels of growth has led to the expansion of the core-cities, rapid residential development rates in peripheral urban centres and the rise urban-scale development in the rural municipal districts – spurring intrametropolitan competition, harsh words and hurt feelings amongst municipalities.2 In response to this ongoing conflict, the province and at times the municipalities themselves have developed successive regional planning frameworks over the past 60 years3 to guide development and encourage—and at times enforce—intermunicipal collaboration. In an exploration of the contemporary relationship between municipal finance and development patterns in the Calgary and Edmonton metropolitan regions, we use municipal property tax and building-permit data for new residential, commercial and industrial development to track the incidence of development since 1983 and the property tax rates for municipalities in both regions from 2001 to 2015. In looking at the tax data there is evidence of increasing competition among municipalities, in particular for non-residential development; however, the trends could also be consistent with collusion. In looking at the building permit data, although there has been a lot of development in the peripheral urban and rural municipalities, proportionately, growth and development has occurred overwhelmingly in the core-cities. Our findings point to a system where local development considerations in both metropolitan regions, and the municipal prerogative to set municipal tax rates to attract development, take precedence over the

The most effective strategy for recruiting a pregnancy cohort : A tale of two cities

NARCIS (Netherlands)

Manca, D.P.; O'Beirne, M.; Lightbody, T.; Johnston, D.W.; Dymianiw, D.L.; Nastalska, K.; Anis, L.; Loehr, S.; Gilbert, A.; Kaplan, B.J.; APrON Study Team, the; Pop, V.J.M.

2013-01-01

Background Pregnant women were recruited into the Alberta Pregnancy Outcomes and Nutrition (APrON) study in two cities in Alberta, Calgary and Edmonton. In Calgary, a larger proportion of women obtain obstetrical care from family physicians than from obstetricians; otherwise the cities have similar

Facilitating major new generation in Alberta : an overview of the transmission infrastructure requirements

International Nuclear Information System (INIS)

2001-01-01

There has been a growing interest in Alberta over the past year about building new generation. The three main areas under consideration are Fort McMurray, Edmonton, and Southern Alberta. Significant additional generation in these areas would inevitably create demands on the transmission infrastructure, which are examined in this report. It is difficult to predict what generation will be built over the next ten years, especially when several projects have not made it past the conceptual stage yet. Despite this difficulty, it is estimated that 6,500 MW of new generation will be added by 2010, based on the projects already announced and others. At off-peak periods, there would be a surplus capacity of almost 4,000 MW. Substantial upgrading of the transmission system in Alberta will be required if new generation is added, considering that the main transmission grid operates close to its maximum safe transfer limits for some periods. Significant improvements will be required for the transfer of the surplus generation from Fort McMurray to the main load centres of Southern Alberta (2,00 MW by 2010) and the Edmonton- Calgary corridor would also require updates. The estimated cost of these updates is 1.5 billion dollars. A prerequisite for many investors in new generation projects in Alberta is greater access to markets outside the province, and primarily to the western United States. Several options were examined in this report, from additional capacity through British Columbia, to a new route to Washington and Oregon via Montana, and a new route to Nevada and California. Some questions arise, such as whether the transmission infrastructure be built first or vice versa? The cost estimate for the direct line to Arizona/California for the export of 2,000 MW is 1.2 billion dollars. Close cooperation is required between planners and generation developers. 2 tabs., 6 figs

Safety in Mixed Martial Arts: a 7-Year Review of Cancelled MMA Bouts in Calgary, Alberta, During the Pre-bout Medical Examination Period.

Science.gov (United States)

Curran-Sills, Gwynn

2018-01-12

Presently, there is no literature that examines the reasons for the cancellation of amateur or professional mixed martial arts (MMA) bouts. The purpose of this study was to review the circumstances that lead to the cancellation of MMA bouts by Calgary ringside physicians during the pre-bout examination period and to identify any emerging patterns that may guide the regulatoin of this sport. The case-series  was constructed from the Calgary Combative Sports Commission pre-bout examination records and the medical records submitted by each athlete from January 2010 to December 2016. Cancelled bouts in the pre-bout examination periods represented 5.4% of all MMA bouts in Calgary. A total of 25 reasons lead to bout cancellation and included the following: failure to obtain required neuroimaging (28.0%), neuroimaging abnormalities (24.0%), incomplete routine screening investigations (16.0%), exceeding maximum weight differential between the two athletes (16.0%), injury in the pre-competition period (8.0%), dehydration (4.0%), and ECG abnormalities (4.0%). The abnormalities on neuroimaging (n of 6) included the following: post traumatic gliosis on MRI (n = 1, 16.7%), flares diffusely and findings consistent with microhemorrhage on MRI (n = 1, 16.7%), chronic orbital fracture with fat pad extrusion on CT (n = 2, 33.3%), lacunar infarct on MRI (1), and unspecified MRI abnormality (n = 1, 16.7%). Twenty-two athletes had bouts cancelled and of these three athletes had their bouts stopped for two reasons. The following recommendations are presented and include: the creation of guidelines regarding pre- and post-bout neuroimaging, the implementation of industry-wide minimum medical screening standards, the adoption of a longitudinal approach to weight monitoring, the development of competent ringside physician groups, and active oversight by the Combative Sports Commission during the matchmaking process.

Clearing the air: Alberta a model of success in decreasing venting, flaring

International Nuclear Information System (INIS)

Harrison, L.

2004-01-01

An historical review of flaring and venting in the Alberta oilfields is presented. The story begins with gas production in the Turner Valley, Alberta in 1931, Western Canada's first, largest and most productive source of oil and naphtha until the discovery of Leduc in 1947. Gas production at Turner Valley reached 500 mmcf per day, of which about 486 mmcf was flared. Through the efforts of the Alberta Energy and Utilities Board (EUB) and its predecessors venting and flaring was drastically cut, to the point where in 2003 the World Bank Group, an agency of the United Nations, approached the EUB to present the Alberta flaring and venting reduction model to developing countries. Accordingly, a Flaring Workshop was held at Calgary in October 2003, attended by delegates from Algeria, Angola, Cameroon, Indonesia and Nigeria. The article also details the EUB's requirements for upstream flaring in Alberta, as laid down in 'Guide 60'. The draft Guide was released in January 2003, the final draft is targeted for February 2004. In brief, the Guide requires operators, by means of a 'decision tree analysis' method which is described in the Guide, to evaluate whether it is possible to reduce or eliminate flaring and venting; it also requires operators to evaluate economic feasibility, and to determine the feasibility of conserving as much gas as possible. New developments in the field of sensors, controls and optical flow meters are also reviewed. An appended statistical summary of gas flaring trends in selected countries, compiled by the World Bank in 2000 shows Nigeria, Iran, Russia, Algeria and Mexico as the countries with the highest volumes of flaring. To give an indication of the volume of gas wasted through flaring, it is reliably estimated that the amount of gas flared in 2000 by African countries alone, could have fuelled power plants to generate sufficient electric power to meet fully half of the continent's needs for electric power. 1 tab., 2 figs

Alberta`s petroleum industry and the Conservation Board

Energy Technology Data Exchange (ETDEWEB)

Breen, D.H.

1993-12-31

The history of Alberta`s petroleum industry and Energy Resources Conservation Board (ERCB) was told. The conservation movement in Alberta was tracked from 1908 to the founding of the Petroleum and Natural Gas Conservation Board in 1938. Failure of Alberta`s first proration, and the Turner Valley `waste` gas conservation movement occurred during this period. The Leduc discovery and effects of the new regulatory environment on its development were discussed. The natural gas export debate, and the expansion of Alberta`s crude oil market were recounted in detail. The organization and regulation of field development which occurred during the period from 1948 to 1959 was presented. Past actions of the Petroleum and Natural Gas Conservation Board reviewed from today`s perspective. The petroleum industry and the ERCB were said to have been jointly responsible for the creation of a prosperous and confident new Alberta, moving it further and further away from the Canadian economic and political mainstream,, and reinforcing the sense of alienation that began to develop during the preceding agrarian decades. 53 figs., 48 tabs.

Salmonella enteritidis infections associated with foods purchased from mobile lunch trucks--Alberta, Canada, October 2010-February 2011.

Science.gov (United States)

2013-07-19

During October 2010-February 2011, an outbreak of 91 Salmonella Enteritidis (SE) infections in Alberta, Canada, was investigated by a local public health department (Alberta Health Services, Calgary Zone). Index cases initially were linked through a common history of consumption of food purchased from mobile food-vending vehicles (lunch trucks) operating at worksites in Alberta. Further investigation implicated one catering company that supplied items for the lunch trucks and other vendors. In 85 cases, patients reported consumption of food prepared by the catering company in the 7 days before illness. Six patients were employees of the catering company, and two food samples collected from the catering company were positive for SE. Foods likely were contaminated directly or indirectly through the use of illegally sourced, SE-contaminated eggs at the implicated catering facility and by catering employees who were infected with SE. Public health interventions put into place to control the outbreak included screening employees for Salmonella, excluding those infected from food-handling duties, and training employees in safe food-handling procedures. No further outbreak cases were identified after full implementation of the interventions. This investigation highlights the potential for lunch trucks to be a source of foodborne illness and the need for robust regulatory compliance monitoring of lunch trucks and their food suppliers.

Pelaksanaan Perjanjian Kerjasama dalam Pengelolaan Hotel antara Sofyan Hotel dengan Saka Hotel

OpenAIRE

NUGRAHA, AGUNG

2016-01-01

This is the underlying idea of of the research on the coorperation agreement in management between Sofyan Hotel and Saka Hotel with the problems as follows: how about the rights and responsibilities of all parties involved in the cooperaton agreement in management between Sofyan Hotel and Saka Hotel, and how about the settlemment of the legal dispute in the cooperation agreement in management between Sofyan Hotel and Saka Hotel. The research applied the descriptive method with judicial empir...

Impact of higher energy efficiency standards on housing affordability in Alberta

International Nuclear Information System (INIS)

2010-07-01

As a result of changes to provincial and national building and energy costs, the impact of increasing energy efficiency standards on housing affordability has been questioned. Determining housing affordability is a complicated process. This report presented the results of a costing analysis completed for upgrades of EnerGuide 80 levels of energy efficiency in homes in Calgary and Edmonton, Alberta. The elements of residential construction were identified. In order to better understand the cost impact of energy efficiency upgrades on a home, pricing data was obtained. Costing elements that were examined included housing price indexes; construction material price indexes; unionized trade wages; and land value. Specifically, the report presented the new housing price index analysis using material and labour costs. An analysis of energy efficiency improvement was then presented in terms of lifecycle costs (capital costs and life cycle costing results). It was concluded that although the price of labour and materials is increasing, the value of land is the primary driver for rising house prices. The price of housing is strongly correlated to the price of land and not the price of labour or materials. In addition, moving to EnerGuide 80 levels of energy efficiency for housing in Alberta made homes more affordable for homebuyers by lowering their total monthly housing costs. 4 tabs., 3 figs., 3 appendices.

Exploring the short-term impact of community water fluoridation cessation on children's dental caries: a natural experiment in Alberta, Canada.

Science.gov (United States)

McLaren, L; Patterson, S; Thawer, S; Faris, P; McNeil, D; Potestio, M L; Shwart, L

2017-05-01

Dental caries (tooth decay) is common and can be serious. Dental caries is preventable, and community water fluoridation is one means of prevention. There is limited current research on the implications of fluoridation cessation for children's dental caries. Our objective was to explore the short-term impact of community water fluoridation cessation on children's dental caries, by examining change in caries experience in population-based samples of schoolchildren in two Canadian cities, one that discontinued community water fluoridation and one that retained it. We used a pre-post cross-sectional design. We examined dental caries indices (deft [number of decayed, extracted, or filled primary teeth] and DMFT [number of decayed, missing, or filled permanent teeth]) among grade 2 schoolchildren in 2004/05 and 2013/14 in two similar cities in the province of Alberta, Canada: Calgary (cessation of community water fluoridation in 2011) and Edmonton (still fluoridated). We compared change over time in the two cities. For Calgary only, we had a third data point from 2009/10, and we considered trends across the three points. We observed a worsening in primary tooth caries (deft) in Calgary and Edmonton, but changes in Edmonton were less consistent and smaller. This effect was robust to adjustment for covariates available in 2013/14 and was consistent with estimates of total fluoride intake from biomarkers from a subsample. This finding occurred despite indication that treatment activities appeared better in Calgary. The worsening was not observed for permanent teeth. For prevalence estimates only (% with >0 deft or DMFT), the three data points in Calgary suggest a trend that, though small, appears consistent with an adverse effect of fluoridation cessation. Our results suggest an increase in dental caries in primary teeth during a time period when community fluoridation was ceased. That we did not observe a worsening for permanent teeth in the comparative analysis could

Public health surveillance response following the southern Alberta floods, 2013.

Science.gov (United States)

Sahni, Vanita; Scott, Allison N; Beliveau, Marie; Varughese, Marie; Dover, Douglas C; Talbot, James

2016-08-15

In June of 2013, southern Alberta underwent flooding that affected approximately 100,000 people. We describe the process put in place for public health surveillance and assessment of the impacts on health. Public health surveillance was implemented for the six-week period after the flood to detect anticipated health events, including injuries, mental health problems and infectious diseases. Data sources were emergency departments (EDs) for presenting complaints, public health data on the post-exposure administration of tetanus vaccine/immunoglobulin, administrative data on prescription drugs, and reportable diseases. An increase in injuries was detected through ED visits among Calgary residents (rate ratio [RR] 1.28, 95% confidence interval [CI]: 1.14-1.43) and was supported by a 75% increase in the average weekly administration of post-exposure prophylaxis against tetanus. Mental health impacts in High River residents were observed among females through a 1.64-fold (95% CI: 1.11-2.43) and 2.32-fold (95% CI: 1.45-3.70) increase in new prescriptions for anti-anxiety medication and sleep aids respectively. An increase in sexual assaults presenting to EDs (RR 3.18, 95% CI: 1.29-7.84) was observed among Calgary residents. No increases in infectious gastrointestinal disease or respiratory illness were identified. Timely identification and communication of surveillance alerts allowed for messaging around the use of personal protective equipment and precautions for personal safety. Existing data sources were used for surveillance following an emergency situation. The information produced, though limited, was sufficiently timely to inform public health decision-making.

Post-secondary stress : Alberta's colleges and universities race to get seats open to help fill a coming energy industry labour crunch

Energy Technology Data Exchange (ETDEWEB)

Bentein, J.

2010-09-15

The oil sands industry is finding it difficult to recruit younger people due to its negative image as a major polluter. A recent survey has suggested that Canada's petroleum industry will struggle to find employees by the end of the decade. Younger people are more conscious of environmental issues than previous generations. The energy industry is also facing a recruiting problem because the boom and bust nature of the industry has meant that earlier generations were not provided with the training or skill sets required to work in the industry. Post-secondary institutions are not equipped to train people for resource-related careers. The University of Alberta has started to increase the size of its engineering department and is expected to train increasing numbers of professionals for the oil and gas industry. The Southern Alberta Institute of Technology (SAIT) has created a new facility for training oil and gas industry workers. The University of Calgary is also expanding its engineering and science-related facilities. The Northern Alberta Institute of Technology (NAIT) has established new apprenticeship programs. Keyano College has doubled its number of trades and heavy industrial apprentices over the last year. 1 fig.

Utilization and cost of a new model of care for managing acute knee injuries: the Calgary acute knee injury clinic

Directory of Open Access Journals (Sweden)

Lau Breda HF

2012-12-01

Full Text Available Abstract Background Musculoskeletal disorders (MSDs affect a large proportion of the Canadian population and present a huge problem that continues to strain primary healthcare resources. Currently, the Canadian healthcare system depicts a clinical care pathway for MSDs that is inefficient and ineffective. Therefore, a new inter-disciplinary team-based model of care for managing acute knee injuries was developed in Calgary, Alberta, Canada: the Calgary Acute Knee Injury Clinic (C-AKIC. The goal of this paper is to evaluate and report on the appropriateness, efficiency, and effectiveness of the C-AKIC through healthcare utilization and costs associated with acute knee injuries. Methods This quasi-experimental study measured and evaluated cost and utilization associated with specific healthcare services for patients presenting with acute knee injuries. The goal was to compare patients receiving care from two clinical care pathways: the existing pathway (i.e. comparison group and a new model, the C-AKIC (i.e. experimental group. This was accomplished through the use of a Healthcare Access and Patient Satisfaction Questionnaire (HAPSQ. Results Data from 138 questionnaires were analyzed in the experimental group and 136 in the comparison group. A post-hoc analysis determined that both groups were statistically similar in socio-demographic characteristics. With respect to utilization, patients receiving care through the C-AKIC used significantly less resources. Overall, patients receiving care through the C-AKIC incurred 37% of the cost of patients with knee injuries in the comparison group and significantly incurred less costs when compared to the comparison group. The total aggregate average cost for the C-AKIC group was $2,549.59 compared to $6,954.33 for the comparison group (p Conclusions The Calgary Acute Knee Injury Clinic was able to manage and treat knee injured patients for less cost than the existing state of healthcare delivery. The

Management of hemolytic-uremic syndrome in children

OpenAIRE

Grisaru, Silviu

2014-01-01

Silviu GrisaruUniversity of Calgary, Alberta Children's Hospital, Calgary, Alberta, CanadaAbstract: Acute renal failure associated with a fulminant, life-threatening systemic disease is rare in previously healthy young children; however, when it occurs, the most common cause is hemolytic-uremic syndrome (HUS). In most cases (90%), this abrupt and devastating illness is a result of ingestion of food or drink contaminated with pathogens that produce very potent toxins. Currently, there ...

The most effective strategy for recruiting a pregnancy cohort: A tale of two cities

OpenAIRE

Manca, D.P.; O'Beirne, M.; Lightbody, T.; Johnston, D.W.; Dymianiw, D.L.; Nastalska, K.; Anis, L.; Loehr, S.; Gilbert, A.; Kaplan, B.J.; APrON Study Team, the; Pop, V.J.M.

2013-01-01

Background Pregnant women were recruited into the Alberta Pregnancy Outcomes and Nutrition (APrON) study in two cities in Alberta, Calgary and Edmonton. In Calgary, a larger proportion of women obtain obstetrical care from family physicians than from obstetricians; otherwise the cities have similar characteristics. Despite similarities of the cities, the recruitment success was very different. The purpose of this paper is to describe recruitment strategies, determine which were most successfu...

The most effective strategy for recruiting a pregnancy cohort: a tale of two cities

OpenAIRE

Manca, Donna P; O?Beirne, Maeve; Lightbody, Teresa; Johnston, David W; Dymianiw, Dayna-Lynn; Nastalska, Katarzyna; Anis, Lubna; Loehr, Sarah; Gilbert, Anne; Kaplan, Bonnie J

2013-01-01

Background Pregnant women were recruited into the Alberta Pregnancy Outcomes and Nutrition (APrON) study in two cities in Alberta, Calgary and Edmonton. In Calgary, a larger proportion of women obtain obstetrical care from family physicians than from obstetricians; otherwise the cities have similar characteristics. Despite similarities of the cities, the recruitment success was very different. The purpose of this paper is to describe recruitment strategies, determine which were most successfu...

HOTEL MANAGEMENT AND QUALITY OF HOTEL SERVICES

Directory of Open Access Journals (Sweden)

Ivica Batinić

2016-01-01

Full Text Available In conditions of increasing global competition, demands and needs of consumers, quality and quality management have become fundamental strategic factors of achieving profitability and competitiveness on the relentless tourism market. Any serious "top" hotel management, with a defined mission, vision and goals, must define a "special policy" of improving the quality of hotel services through "structural programs of quality improvement," which have become an important factor in the hotel business. With the design, introduction and control of a "special program" of quality improvement of hotel services, hotel management can have a positive impact on increasing satisfaction of customers and human resources, increasing competitiveness and market power of the hotel, the rationalization of operating costs and enhance the reputation and value of the hotel on the demanding tourist market.

University of Calgary students in 2011 solar home competition

International Nuclear Information System (INIS)

Anon.

2010-01-01

This article described a solar home designed by University of Calgary students for the 2011 Solar Decathlon competition hosted by the United States Department of Energy and the National Renewable Energy Laboratory. The home features an Aboriginal design that will produces at least as much energy as it consumes. Designed as a collaborative project between First Nations, industry, and the University of Calgary, the entry will compete against teams from throughout the world. The entry will be judged in several categories, including architecture, engineering, affordability, and market appeal. In 2009, students from the university collaborated with other Canadian educational facilities to place sixth overall in the competition. 1 fig.

El único hotel asociado con summit hotels & resorts en Colombia - Hotel Bogotá Plaza

Directory of Open Access Journals (Sweden)

Diana Carolina Rojas

2008-11-01

Full Text Available Es importante conocer acerca de la historia del Hotel Bogotá Plaza. Este es el primer hotel del norte de Bogotá. La misión del hotel es permanecer en el corazón de los huéspedes y visitantes, al satisfacer sus deseos con amor, calidez, amabilidad, seguridad y servicio de excelente calidad. Desde 1996 el Bogotá Plaza Hotel ha pertenecido a Summit Hotels & Resorts. Esta es una firma que proporciona al hotel un sistema de reservas por Internet, esta alianza ha generado que el hotel sea reconocido en muchos países del mundo. Summit además se ha establecido como una organización líder en ventas, mercadeo y reservas hoteleras del mundo. Es importante asociarse con compañías destacadas así como lo hizo el Hotel Bogotá Plaza.

Information Services at the University of Calgary.

Science.gov (United States)

Norris, Douglas

The University of Calgary was the first university in Canada to combine its library, computer center, and audiovisual services into one unit. For a period of three years the Division of Information Services administered and coordinated library services, computer services, and communications media. The organizational structure, objectives, and the…

Lifestyle hotels: New paradigm of modern hotel industry

Directory of Open Access Journals (Sweden)

Kosar Ljiljana

2014-01-01

Full Text Available The practice of modern hotel industry introduced to professional community the term 'lifestyle' hotel. The paper deals with the essential meaning of this term. This raises the question of the difference between the lifestyle and boutique hotels which are in practice often identified. The paper aims to resolve the basic dilemma - whether lifestyle hotel can be treated as a special type of hotel, or all types of hotels under certain conditions can fit into a group called 'lifestyle'. Closer defining of the term 'lifestyle' is a starting point for further discussion. This paper makes an attempt to overcome the uncritical use of the term 'lifestyle' in tourism and hospitality practice. Providing a clearer definition is necessary to establish standards for the typology of lifestyle hotels. These standards are primarily based on the criteria of market segmentation. Among them, psychographic criteria occupy a special place. To make lifestyle hotel more than a promotional slogan, it is necessary to confirm its market position. This means identifying specific target groups differentiated according to the main features of the lifestyle.

HOTEL INFORMATION

Institute of Scientific and Technical Information of China (English)

无

2006-01-01

Tiantan Hotel Wang Ping has been named as assistant general manager of Tiantan Hotel. With a Master's degree, Wang has more than 20 years of experience in hotel management, having served as department manager, assistant general manager and vice general manager in various hospitality establishments. Wang published an article on hotel management and mar-

2 Hoteles en Almería - Gran Hotel Almería –Alcazaba Gran Hotel

Directory of Open Access Journals (Sweden)

Cassinello, F.

1970-05-01

Full Text Available This article describes the above two hotels, one of which is a town hotel, namely the «Gran Hotel Almería », and the other a touristic hotel situated near the beach and close to sporting facilities. Both hotels are of 1. A classification, and have been carefully designed; they have basic characteristics that are common to both, but have many secondary features that are specific of each, depending on their emplacement and use.En este artículo se describen dos instalaciones hoteleras: una, de carácter urbano, «Gran Hotel Almería»; otra, eminentemente deportiva y de playa, «Alcazaba Gran Hotel». Ambos edificios son de categoría cuatro estrellas y se han estudiado cuidadosamente, plasmando características básicas y fundamentales comunes, pero con detalles distintivos que las diferencian, en función de su emplazamiento y utilización.

Hotel Security Management : Case: Original Sokos Hotel Vaakuna Vaasa

OpenAIRE

Koskela, Jere

2016-01-01

This thesis studied hotel security management and examined one case hotel more closely on matters of security management. The case hotel in this research was Original Sokos Hotel Vaakuna Vaasa. The aim of the thesis was to find out how security aspects are managed and how they could be developed in the case hotel. This research was conducted to help the case hotel’s security supervisor to develop and improve security. The thesis consists of a theoretical framework and an empirical study. The ...

Shell's Caroline gas project on track in southwest Alberta

International Nuclear Information System (INIS)

Anon.

1992-01-01

This paper reports that western Canada's biggest sour natural gas, sulfur, and natural gas liquids development project in 2 decades is on target to start up late this year. Shell Canada Ltd.'s $950 million (Canadian) Caroline project will produce 2 tcf of gas and associated products from the Swan Hills member of the middle Devonian Beaverhill Lake group. The price tag will reach about $1 billion, including some start-up costs. The project is designed to process an average 300 MMcfd of gas. It will produce 17,500 b/d of pentanes plus, 4,100 metric tons/day of sulfur, 90 MMcfd of sales gas, and 28,000 b/d of NGL-ethane, propane, and butane. A labor force that is peaking at about 2,400 workers is completing a network of processing plants, about 143 miles of pipeline, three field compressors, and other facilities covering an area of 161 sq miles. Dilcon Constructors Ltd., an arm of Delta Catalytic Corp., Calgary, is the main contractor for the project. About 85% of the services and equipment for Caroline are coming from Alberta suppliers, 7% from suppliers elsewhere in Canada, and only 8% from non-Canadian Sources

Analysis of pharmacist-patient communication using the Calgary-Cambridge guide.

Science.gov (United States)

Greenhill, Nicola; Anderson, Claire; Avery, Anthony; Pilnick, Alison

2011-06-01

This study explored communication between pharmacists and patients through application of the Calgary-Cambridge guide [1] to appointment-based pharmacist-patient consultations and considers use of the guide in pharmacy education. Eighteen patients attending appointment-based consultations with five pharmacists were recruited to this qualitative study. Consultations were audio-recorded and observed. Transcripts were coded according to the use of skills within the guide and analysed thematically. The results showed good use of many skills by pharmacists, particularly signposting and closing the session. Some skills were poorly represented such as listening effectively, eliciting the patient's perspective, effective use of computers and creating patient-centred consultations. A key theme of social conversation was present in the data but this skill was not defined in the guide. The Calgary-Cambridge guide was developed for use in medical consultations but its application to pharmacist-patient consultations showed that the guide could be successfully used in pharmacy with some minor alterations. Pharmacists may need more training to improve the use of specific communication skills including how to conduct a patient-centred consultation. The Calgary-Cambridge guide is well aligned with many aspects of pharmacist-patient consultations and could help pharmacists to improve their consultation skills. Copyright © 2011 Elsevier Ireland Ltd. All rights reserved.

Klasifikasi Atribut Hotel Penentu Kepuasan Di Midtown Hotel Surabaya

OpenAIRE

Prajogo, Liliany; Kusnin, Ronny; Kristanti, Monika

2017-01-01

Penelitian ini dilakukan untuk mengetahui klasifikasi atribut kepuasan di Midtown Hotel Surabaya, yaitu hotel chain domestik yang berkembang di Indonesia. Data penelitian diambil dari komentar TripAdvisor sebanyak 132 komentar. Dengan melakukan teknik content analysis, penulis mengelompokan komentar menjadi 16 atribut hotel penentu kepuasan yang dapat dikategorikan menjadi enam kategori, yaitu location, physical hotel setting, value, food, service, dan room. Teknik analisa kuantitatif yang di...

Hotel Online Marketing: The Bugibba Hotel, Radisson Blu Resort Malta, St. Julian's, Preluna Hotel & SPA

OpenAIRE

Dinh Quynh, Mai

2013-01-01

The thesis covers the study of online marketing theory, a very popular trend of marketing nowadays, especially Search Engine Optimization (SEO) and Google Adwords Campaign in the analyses of the online marketing practices of three hotels from different areas and standards in Malta, namely The Bugibba Hotel, Preluna Hotel & SPA and Radisson Blu Resort Malta, St. Julian’s. From the analyses, the thesis aims at suggesting Preluna Hotel & SPA optimal online marketing practices and answering t...

Hotel software-comprehensive hotel systems

OpenAIRE

Šilhová, Lenka

2010-01-01

This bachelor's thesis deals with the usage of computer systems in the hotel industry. First part is focused on history, development and integration of technology into this field. Second part is dedicated to concrete products of the company Micros-Fidelio, which is the leader of hotel software market in the Czech Republic.

Wind integration in Alberta

International Nuclear Information System (INIS)

Frost, W.

2007-01-01

This presentation described the role of the Alberta Electric System Operator (AESO) for Alberta's interconnected electric system with particular reference to wind integration in Alberta. The challenges of wind integration were discussed along with the requirements for implementing the market and operational framework. The AESO is an independent system operator that directs the reliable operation of Alberta's power grid; develops and operates Alberta's real-time wholesale energy market to promote open competition; plans and develops the province's transmission system to ensure reliability; and provides transmission system access for both generation and load customers. Alberta has over 280 power generating station, with a total generating capacity of 11,742 MW, of which 443 is wind generated. Since 2004, the AESO has been working with industry on wind integration issues, such as operating limits, need for mitigation measures and market rules. In April 2006, the AESO implemented a temporary 900 MW reliability threshold to ensure reliability. In 2006, a Wind Forecasting Working Group was created in collaboration with industry and the Canadian Wind Energy Association in an effort to integrate as much wind as is feasible without compromising the system reliability or the competitive operation of the market. The challenges facing wind integration include reliability issues; predictability of wind power; the need for dispatchable generation; transmission upgrades; and, defining a market and operational framework for the large wind potential in Alberta. It was noted that 1400 MW of installed wind energy capacity can be accommodated in Alberta with approved transmission upgrades. figs

Hotel smoking policies and their implementation: a survey of California hotel managers.

Science.gov (United States)

Zakarian, Joy M; Quintana, Penelope J E; Winston, Carl H; Matt, Georg E

2017-01-01

Most states in the U.S. permit hotels to allow smoking in some guest rooms, and only five (Indiana, Michigan, North Dakota, Vermont, and Wisconsin) require that all hotel and motel rooms be 100% smoke-free (State and local 100% smokefree hotel and motel guest room laws enacted as of July 3, 2017). Little is known, however, about how hotels' smoking policies have been implemented. This study examined hotels' smoking policies and their implementation. A telephone survey of a random sample of 383 California hotel managers was conducted. Overall, 60.6% of hotels reported that smoking was prohibited in all guest rooms, and 4.7% reported that smoking was prohibited everywhere on their property. While California law permitted smoking in up to 65% of guest rooms, only 6.9% of rooms were reported as smoking-permitted. Over 90% of hotels had smoking rooms scattered among nonsmoking rooms, and about half of the smoking hotels reported that guests requesting either smoking or nonsmoking rooms were sometimes assigned to the other room type. When guests smoked in nonsmoking rooms fees could be substantial, but were often uncollected. Hotel smoking policies and their implementation fall short of protecting nonsmoking guests and workers from exposure to secondhand and thirdhand smoke. Complete indoor smoking bans for all hotels are needed to close existing loopholes. Nonsmokers who wish to protect themselves from exposure to tobacco smoke should avoid hotels that permit smoking and instead stay in completely smoke-free hotels.

DAMPAK PERKEMBANGAN CITY HOTEL TERHADAP USAHA HOTEL MELATI DI KOTA DENPASAR

Directory of Open Access Journals (Sweden)

Ketut Ngurah Trisni Sakawati

2015-09-01

Full Text Available The tourism sector of Bali has developed rapidly in the last tenyears, especially when it is seen from the trend of the numbers ofdomestic and foreign tourist arrivals. This trend is accompaniedwith the increasing number of accommodation facilities. Denpasaris a region which shows the rapid growth of accommodationfacilities, such as the presence of a number of hotels in the city areawhich is often referred to as a city hotel. This study examines thefactors that cause the growth of city hotels, the impacts of the cityhotel growths on the budget hotel businesses, the competition andbusiness strategies of inter-city hotels as well as their influences onbusiness strategies of budget hotels in Denpasar City. The theoriesapplied in the study were the theory of supply and demand, theimpact theory and the theory of tourism policy. Data were collectedthrough observation and interviews with relevant tourismstakeholders. The findings show the rapid developments of the cityhotels have given negatif and positive impacts on the businesses ofthe budget hotels in Denpasar. To prevent excessive developmentof the city hotel, it is recommended to Denpasar government todevelop a needs assessment of hotel rooms and some policies suchas standard setting policies of room rates or equitable policy of thehotel developments.

Domestic Hot Water Usage in Hotels; Tappvarmvattenanvaendning paa hotell

Energy Technology Data Exchange (ETDEWEB)

Petersson, Stefan; Werner, Sven [FVB Sverige AB, Vaesteraas (Sweden); Sandberg, Martin; Wahlstroem, Aasa [Swedish National Testing and Research Inst., Boraas (Sweden)

2004-06-01

Historically, design curves for domestic hot water, have been well sized and therefore also the components oversized. The Swedish district heating companies have noticed this and some companies replace large valves with customer-required valves, which give several advantages. There are several reasons why valves and heat exchangers can be customer-required and still the customers demand for hot water comfort can be fulfilled. The domestic hot water flow is composed, the taps are often short, large simultaneous taps are not very likely. Also, the dimensioning flows occur in the winter period, while the components are dimensioned for the summer case. The water pipes level off temporary temperature drops and the user seldom notices these because water with 55 deg C is not used in the tap. For residential buildings there are dimensioning recommendations on domestic hot water flow, but not for hotels. The purpose of this project has been to evaluate the domestic hot water use in relation to size and number of occupied beds. If the patterns of the chosen hotels coincide regarding to the sizes, dimensioning curves for domestic hot water use can be suggested. They can be used when hotels, or buildings with the same use pattern, are being built or restored. Measurements on 3 hotels with different sizes have been made. The hotels have 36, 52 and 158 rooms. The hotels are situated in the cities of Boraas and Kinna in Sweden. A short period of measurements from another hotel in the city of Gaevle (199 rooms) has also been included in this project. The measurements show that large hot water taps in hotels are rare and short. For the hotels, relative, cumulative relative frequencies and likely extreme values have been estimated. For residential buildings, The Swedish District Heating Association have recommendations for dimensioned domestic hot water flows. Formerly, these recommendations have been levelled so a cumulative relative frequency of 1 %, is reached, i.e. 99 % of all

Shangri-La Hotel: Arsitektur Ikonik

OpenAIRE

Widhianto, Muhammad Adib

2014-01-01

Along with the economic growth of Medan, the hotel occupancy rate in the city field also increased. Occupancy rate of hotels in Medan in 2010 increased by 51.19% to 53.81% in 2011. At this time of international hotels have invested and set up a hotel in Indonesia. Hotel - The hotel stands with typical and individual identity of any hotel is a marker of identity as well as a differentiator from other hotels. Shangri-La Hotels and Resorts, based in Hong Kong now owns and manages ...

Hotel Crowdfunding Grows Up

Directory of Open Access Journals (Sweden)

Joshua Bowman

2015-08-01

Full Text Available Hotel crowdfunding is gaining momentum. Many of the largest real estate crowdfunding sites (such as Realty Mogul, Fundriser, Real Crowd and Prodigy Networks frequently have hotel private placements mixed in with offerings for other types of real estate. In addition, a few crowdfunding sites that specifically focus on hotel crowdfunding have been created. The first hotel crowdfunding website dedicated solely to the hospitality industry was Hotel Innvestor, although others sites have recently been created such as iCrowdHotels and Equity Roots.

Alberta wind integration. Status and outlook

Energy Technology Data Exchange (ETDEWEB)

Kehler, John; Aksomitis, Kris; Duchesne, Jacques [Alberta Electric System Operator (AESO), Calgary, AB (Canada)

2010-07-01

Alberta has excellent wind resources with over 600 MW of wind generation currently operating on the Alberta Interconnected Electric System (AIES) and there continues to be strong interest in wind development. Integration of large-scale wind power, however, is still relatively new and presents new operational opportunities and challenges. The AESO currently has over 7,700 MW in potential wind power development in Alberta in our interconnection queue. The Alberta system peak load is 10, 236 MW with 12,763 MW installed generation capacity and limited interconnection capability to neighboring jurisdictions. The AESO recognizes that it is important, both to system reliability and to the successful development of renewable resources in Alberta, that the impact on power system operations and the obligations of market participants are understood as Alberta reaches higher levels of wind penetration. The paper discusses the current status and future outlook on wind integration in Alberta. (orig.)

Congestion management in Alberta

International Nuclear Information System (INIS)

Way, R.

2002-01-01

The challenges facing Alberta regarding electricity market design and congestion management were described. The electricity market in the province consists of a central power pool, an open access transmission network, and a single pool price, unlike many other jurisdictions in North America which have adopted a location margin price (LMP) design with significant price differences between various locations within the power network. Alberta's transmission network is regulated and provides carrier functions. Power moves freely throughout Alberta's power pool network with no congestion, therefore the common pool price signals market participants throughout the entire network with no segregation into zones. Alberta is currently at a cross road in choosing between a single pool price model or a nodal price model. In the first instance, the province would have to strengthen the transmission network to maintain the market at a reasonable size. The alternative would permit Alberta to use market-based techniques to deal with the evolution of many smaller markets in the province, but these would be very small by North American standards and their ability to compete would be questionable

Attracting International Hotels

DEFF Research Database (Denmark)

Assaf, A. George; Josiassen, Alexander; Agbola, Frank Wogbe

2015-01-01

With the increased international competition facing hotel chains, it is essential that the next destination they enter is the most attractive option possible. The host destinations too have a keen interest in strategically positioning themselves in order to attract international hotels since...... their presence has several positive effects. Using, for the first time, actual on-location data we investigate the factors that matter most for international hotels when selecting host destinations. Specifically, we identify 23 factors that make a destination an attractive (or unattractive) location...... for international hotels. We then rank these. The results show that welcomeness, infrastructure, and crime rate are the three most important factors that influence the location of international hotels in host destinations....

Hotel Marketing Strategy

OpenAIRE

Hykšová, Vendula

2010-01-01

The Master's Thesis is focused on the hotel marketing strategy issue. The theoretical section summarizes information about an issue of strategic situation analysis and it also involves marketing tools with focus on the hotel and spa industry. The goal of this paper is to design the situation analysis, evaluate the marketing tools used by the hotel and then summarize the results and include suggestions for the analyzed hotel. For the thesis were used literature sources as well as statistical y...

Expanding the grid in Alberta

Energy Technology Data Exchange (ETDEWEB)

Horner, M. [AltaLink Management Ltd., Calgary, AB (Canada)

2010-07-01

This PowerPoint presentation discussed some of the changes and strategies that are currently being adopted by AltaLink to expand Alberta's electricity grid in relation to wind power development. The company is Alberta's largest transmission facility operator. Wind power currently accounts for approximately 5 percent of the province's generation mix. Applications for new wind farms will increase Alberta's 629 MW of wind power generation capacity to 5530 MW. Alberta's transmission regulation requires that 100 percent of in-merit generation can occur when transmission facilities are in service, and that 95 percent of in-merit generation can occur under abnormal operating conditions. A new transmission line is being constructed in the Pincher Creek and Lethbridge region as part of a southern Alberta transmission reinforcement project. The Alberta Electric System Operator (AESO) and Canadian Wind Energy Association (CanWEA) are working together to ensure that adequate resources are available while system reliability is maintained. The Ardenville wind farm is the first wind power project to be energized under the new connection model launched by the AESO. The connection model was developed to identify, connect, and construct new energy projects. The project will also identify connection routes with the lowest overall impact on the province. Alberta will also continue to implement technologies that ensure the development of a smart grid. tabs., figs.

Hotel chains of the global South: The internationalization of South African hotel brands

OpenAIRE

Rogerson, Jayne M.

2016-01-01

The global hotel industry is at the heart of the tourism production system and dominated by chain affiliated hotels. Understanding the international spread of hotel chains is a critical issue in contemporary tourism scholarship. Although the internationalization of hotel chains based in the global North is extensively researched, limited work exists on hotel chains based in the global South. This paper addresses the internationalization and destination choice in Africa of South African based ...

Prevalence of USA300 Colonization or Infection and Associated Variables During an Outbreak of Community-Associated Methicillin-Resistant Staphylococcus aureus in a Marginalized Urban Population

Directory of Open Access Journals (Sweden)

Mark Gilbert

2007-01-01

Full Text Available BACKGROUND: In 2004, an outbreak of the USA300 strain of methicillin-resistant Staphylococcus aureus (MRSA was identified in persons with histories of homelessness, illicit drug use or incarceration in the Calgary Health Region (Calgary, Alberta. A prevalence study was conducted to test the hypotheses for factors associated with USA300 colonization or infection.

Air quality and emissions reduction initiatives at the City of Calgary

International Nuclear Information System (INIS)

Stone, K.

2001-01-01

To conserve, protect and improve the environment for the benefits of the citizens living in Calgary, the City of Calgary is committed to environmental leadership, as declared by the author as an opening statement to this Power Point presentation. The author described some of the partnerships and alliances to which the City of Calgary adheres, such as partner for climate protection program, the Federation of Canadian Municipalities and the International Council for Local Environmental Initiatives (ICLEI). The City is aiming at a 20 per cent reduction of 1990 greenhouse gas emission levels within ten years for municipal operations. The Greenhouse Gas Reduction Commitment is divided in three parts: (1) baseline inventory, (2) economic and emissions abatement assessment, and (3) implementation and each phase was explained. Phase 1 relates to an inventory of equivalent carbon dioxide as a standardized measure of greenhouse gases. Both municipal and corporate reduction targets have been identified, as well as targets for buildings. An innovative cooperative partnership with private industry has been initiated, called the energy performance contracting (EPC), where EPC provides upgraded building infrastructure with more energy efficient equipment. The entire concept was detailed. Other initiatives include green power substitutions and street lighting retrofits. The author concluded by providing a greenhouse gas reduction score sheet. Some initiatives at the community level include Web business office/Web initiatives, a public education outreach program and third party agencies. figs

C-corporation Hotels vs. Hotel-REITs: A Theoretical and Practical Comparison

Directory of Open Access Journals (Sweden)

Tarik Dogru

2017-02-01

Full Text Available What are the main differences between C-corporation hotels, such as Marriott, Hilton, and Choice, and Hotel-REITs like Diamond Rock, Felcor, and Host? What are the potential growth opportunities in these hotel structures? The author answers these questions by comparing the two corporate structures.

Interdependance of innovativeness and category of a hotel: Case study of Serbian hotels sector

Directory of Open Access Journals (Sweden)

Jovičić Ana

2016-01-01

Full Text Available The introduction of the innovation in business is critical factor of the quality of the accommodation offer and the success of the hotel. Studies have shown that there is a relationship between category and innovativeness of the hotel, where the higher categories hotels have been shown to be more innovative. The aim of this study is to explore the relationship between category and innovativeness of the hotel, as well as to determine the differences in terms of innovation and types of innovation, depending on the category of the hotel. The study included 57 hotels of the first, second and third category in Serbia. The survey was conducted on a sample of 512 employees. The results of correlation analysis showed there is no corelation between the category and innovativeness of the hotel. The results of ANOVA showed that the second category hotels are more innovative than hotels with three and five stars. Statistically significant differences between the first, second and third category were found in the case of process innovation, product and service innovation and management innovation.

ORGANIZATION OF BUSINESS IN HOTEL HOUSEKEEPING

Directory of Open Access Journals (Sweden)

Ivica Batinić

2015-01-01

Full Text Available Hotel housekeeping department is represented in every organizational structure of the hotel, and its size and structure depends on the type and size of the hotel, basic offer and contents, category of the hotel, the level of usage and the duration of the hotel business. The primary role of hotel housekeeping is cleaning and maintenance of hotel units and rooms, and the selection of the head hotel housekeeper, who will successfully lead the housekeeping department is extremely important for a successful business, recognition and reputation of the hotel. In addition to higher or university education and language skills, the head housekeeper must have the management skills related to planning, organizing, leading and controlling, as well as general and professional knowledge of psychology of work and hygiene. The head hotel housekeeper, as a hotel manager, organizes, directs and controls the work of hotel housekeeping. It is responsible for the accuracy of the occupancy rate report, preparation of rooms and other hotel units, to achieve the highest level of quality of hotel services, training of employees, for the application of standards and for continuous application of business policy of the hotel

USING THE ECO CONCEPT FOR SMART HOTEL PROMOTION CASE STUDY: HOTEL VEGA

Directory of Open Access Journals (Sweden)

NEACŞU NICOLETA ANDREEA

2017-11-01

Full Text Available In order to be competitive on the tourism market, hotels adopt different strategies. An intelligent and relatively new strategy that is adopted in the hotel market in Romania is the use of the ECO concept, the goal being to achieve sustainable development and sustainable tourism, involving a series of socio-economic benefits. One of the first accommodation units in Romania to use this strategy is Vega Hotel in Mamaia, a 5* hotel, which was awarded the Eco-Hotel Management System certification by Tuv-Rheinland Romania in the summer of 2009. This paper, through a market research, analyzes the views and attitudes of tourists on the use of the ECO concept in the hospitality industry.

The physical environment and its relevance to customer satisfaction in boutique hotels; Hotel Haven, Helsinki

OpenAIRE

Jysmä, Ekaterina

2012-01-01

Object of this research is physical environment of the boutique hotel named Haven. As there is lack of the researches concerning physical environment role in the boutique hotels, this paper could be useful both for the studied hotel as well as for the other boutique hotels managers and owners. Moreover, it could be useful for the potential customers of Hotel Haven. Main topic of this research is the importance and relevance of the physical environment in Hotel Haven, mostly its impact o...

The BC-Alberta intertie : impact of regulatory change

International Nuclear Information System (INIS)

Christian, J.; Hughes, K.

2004-01-01

The interconnected electricity system between the provinces of British Columbia (BC) and Alberta was discussed with reference to the Cranbrook-Langdon 500 kV line and two 138 kV transmission lines. The lines in British Columbia are owned by BC Hydro and operated by the BC Transmission Corporation, while the lines in Alberta are owned by AltaLink and operated by the Alberta Electric Systems Operator (AESO). The operating terms and conditions are established by an Interconnection Agreement between all parties. The Alberta-BC Intertie was designed to operate at an operating transfer capacity of 1200 MW from BC to Alberta, and 1000 MW from Alberta to BC. The operational limits on Intertie capacity were imposed due to voltage constraints within Alberta during high load periods resulting from insufficient transmission support. It was noted that available capacity is often under-utilized because sometimes it is not economical to schedule into or out of Alberta due to better market conditions in the Pacific Northwest. Transmission users in BC have explicit transmission rights which must be purchased on an hourly basis. However, transmission rights in Alberta follow dispatch of generation through Power Pool bidding. The impact of an under-utilized transmission capacity is higher wholesale prices in both Alberta and in the Pacific Northwest because ratepayers end up paying for the under-used capacity. This presentation also outlined regulatory change in Alberta with reference to consolidation of Alberta's Transmission Administrator, Power Pool Administrator and system controller functions; Alberta's new transmission policy; and, the enhanced role of market surveillance administrator. It also outlined the regulatory change in British Columbia with reference to the creation of the BC Transmission Corporation; the Heritage Contract; and, stepped rates and retail access. The effect of changes on intertie usage in both Alberta and British Columbia were also outlined. 31 refs

New management practice in the hotel business – The case of the hotel Excelsior

Directory of Open Access Journals (Sweden)

Ivona Vrdoljak

2004-01-01

Full Text Available The paper analyses the new management practice in the hotel industry. Over recent years, the environment for hotel management in Croatia has changed radically. Difficult business conditions require the transformation of management in the hotel industry. From the old-style business model, in which hotel managers were focused inwards on the hotel and its operation, a new paradigm encompassing a more externally oriented focus is now required. The current transformation of socially-owned hotels into capital-based and market-oriented business enterprises will accelerate the general process of privatisation and promote incentive management strategies. The article gives the research results of the new management practice in the case of the hotel "Excelsior" in Dubrovnik. It is one of the most successful hotels on the Croatian coast, which practises modern management. The research referred to management level, sex, age and educational structure of managers, their continuing education, knowledge, skills and characteristics of management, main functions of management, delegation of authorities and responsibilities, management system, decision-making, styles of leading and governing of managers by their time. The received results have been compared with the earlier management approach of the above-mentioned hotel. The objective of the paper is to point out the importance of the new management practice and its contribution to the successful hotel business.

TRENDS IN CROATIAN HOTEL INDUSTRY

Directory of Open Access Journals (Sweden)

Jasmina GRZINIC

2008-01-01

Full Text Available Tourism and hotel business is becoming one of the leading industries of theworld. Therefore, an increased attention needs to be paid to the study oftrends in tourism because they determine the trends in hotel industry. Thepurpose of the paper is to point out the importance of hotel industry as one ofthe most important elements of development in tourist economies. The paperaims at introducing the newest trends in modern hotel industry and offering areview of the recent trends of demand and the directions of hotel industrydevelopment. The importance of hotel industry on both micro and macro, i.e.global level is increasing. Besides a series of theoretical representations andconclusions, this paper brings some concrete data and examples frompractice in hotel management.

Hotel room suicide.

Science.gov (United States)

Zarkowski, Paul; Avery, David

2006-10-01

The objective of our research was to quantify the increased risk of suicide associated with registering in local hotels/motels. Medical examiner case files of suicide in King County, Washington, were reviewed for years 2002-2004. The incidence of suicide in local residents registering in local hotels/motels was 223/100,000 which is significantly greater than the incidence of suicide in the general population of King County (11.7/100,000 p Hotel/motel guests from outside Washington had a significantly reduced incidence of suicide (3.9/100,000 p = 0.002). The study results suggest that there is an increased risk of suicide in local residents who register in local hotel rooms.

Inclusion's Confusion in Alberta

Science.gov (United States)

Gilham, Chris; Williamson, W. John

2014-01-01

This hermeneutic paper interprets a recent series of reforms to inclusive education policy undertaken by the ministry of education in the province of Alberta, Canada. A 2007 Alberta Education review of the 16,000 student files in the province that school boards had claimed met the criteria for severe disability codification status -- the level of…

The fluoridation of drinking water and hip fracture hospitalization rates in two Canadian communities.

Science.gov (United States)

Suarez-Almazor, M E; Flowerdew, G; Saunders, L D; Soskolne, C L; Russell, A S

1993-05-01

The purpose of this study was to compare hip fracture hospitalization rates between a fluoridated and a non-fluoridated community in Alberta, Canada: Edmonton, which has had fluoridated drinking water since 1967, and Calgary, which considered fluoridation in 1991 but is currently revising this decision. Case subjects were all individuals aged 45 years or older residing in Edmonton or Calgary who were admitted to hospitals in Alberta between January 1, 1981, and December 31, 1987, and who had a discharge diagnosis of hip fracture. Edmonton rates were compared with Calgary rates, with adjustment for age and sex using the Edmonton population as a standard. The hip fracture hospitalization rate for Edmonton from 1981 through 1987 was 2.77 per 1000 person-years. The age-sex standardized rate for Calgary was 2.78 per 1000 person-years. No statistically significant difference was observed in the overall rate, and only minor differences were observed within age and sex subgroups, with the Edmonton rates being higher in males. These findings suggest that fluoridation of drinking water has no impact, neither beneficial nor deleterious, on the risk of hip fracture.

The role of simulation in teaching pediatric resuscitation: current perspectives

Directory of Open Access Journals (Sweden)

Lin Y

2015-03-01

Full Text Available Yiqun Lin,1 Adam Cheng2 1KidSIM-ASPIRE Simulation Research Program, Alberta Children's Hospital, University of Calgary, Calgary, AB, Canada; 2KidSIM-ASPIRE Research Program, Department of Pediatrics, Division of Emergency Medicine, University of Calgary, Alberta Children's Hospital, Calgary, AB, Canada Abstract: The use of simulation for teaching the knowledge, skills, and behaviors necessary for effective pediatric resuscitation has seen widespread growth and adoption across pediatric institutions. In this paper, we describe the application of simulation in pediatric resuscitation training and review the evidence for the use of simulation in neonatal resuscitation, pediatric advanced life support, procedural skills training, and crisis resource management training. We also highlight studies supporting several key instructional design elements that enhance learning, including the use of high-fidelity simulation, distributed practice, deliberate practice, feedback, and debriefing. Simulation-based training is an effective modality for teaching pediatric resuscitation concepts. Current literature has revealed some research gaps in simulation-based education, which could indicate the direction for the future of pediatric resuscitation research. Keywords: simulation, pediatric resuscitation, medical education, instructional design, crisis resource management, health care

The future of distributed power in Alberta

International Nuclear Information System (INIS)

Bobenic, J.

2002-01-01

Maxim Power Corporation is a provider of distributed energy and environmental solutions with a total of 55 MW of installed generating capacity in Canada, Europe and Asia, with 35 MW in Alberta. The 8 MW Taber facility in southern Alberta was described. Maxim operates 25 other small scale power generation stations (1 MW units) across 4 sites in southern Alberta. All the sites are interconnected at 25 kV and are eligible for distribution credits. The 3 MW EVI facility which utilizes solution gas was also described in the PowerPoint presentation. Maxim operates an additional 3 projects totaling 10 MW. The paper made reference to issues regarding market attributes for distributed power, policy framework and the transition to a competitive power market in Alberta. The chronology of events in Alberta's power market from August 2000 to June 2001 was outlined. The impacts of deregulation on distributed power include: (1) artificially low price environment from market intervention, (2) high efficiency cogeneration opportunities have been eliminated, (3) business failures and reduced investment, and (4) private investment not afforded the same alternative cost recovery mechanisms as the Alberta balancing pool. The presentation concluded with a report card for Alberta's deregulation, giving a grade F for both present and future opportunities for distributed power in Alberta. 2 figs

Alberta outlook: cash and energy team wins business for Alberta

Energy Technology Data Exchange (ETDEWEB)

McIntyre, H

1975-12-01

The increase in Alberta's gross provincial product over the past decade from $3.9-billion in 1964 to $12-billion last year is largely due to its energy industries. Coal, oil, and gas make up almost all of the 48 percent of the net value of production that comes under the heading of mining. The financial success of the province stems from a happy combination of far-sighted government leadership; the strong tradition of local entrepreneurship; and the interest shown by world financiers in Alberta's energy opportunies. Energy-generated Albertan capital is moving out to seek energy-related opportunities in surrounding areas of the U.S. and Canada. An analysis of the $1.5-billion ethylene complex centered in the Red Deer Area shows that some benefits include ethane extraction, ethylene production, and pipeline products produced for export to improve balance of payments, create new jobs, and produce large revenues for the corporate partners. A tabulation of 57 energy-related projects under construction in Alberta, mid-1975, is given with some financial data. There exists a need for foreign capital, but the Energy Minister of Canada has stated that it is Alberta that will decide what oil, gas, and other energy investments from foreign sources will be acceptable in that province, and what export arrangements can be made. Some specific joint energy developments are discussed, but it is understood that any joint venture will be assessed on a project-by-project basis. (MCW)

Constructing hotel brands: A multimodal analysis of luxury hotel homepages

Directory of Open Access Journals (Sweden)

Fei-Wen Cheng

2016-04-01

Full Text Available As e-marketing has become the dominant marketing mode in the hospitality industry, this study investigates how two luxury hotels represent and promote themselves through their major e-commerce platforms (i.e. hotel-owned websites. The verbal and visual texts of 51 website homepages owned by these two hotel chains are compiled and analyzed by drawing upon the corpus linguistic approach for verbal analysis and Kress and van Leeuwen’s (2006 visual grammar framework for image analysis. The findings indicate that despite some similarities in their web-mediated communication strategies, each hotel firm has discursive strategies that reveal diverging attitudes in their choices of various semiotic resources to construct their own brand identities. This study contributes to the academic literature on web-mediated tourism discourse by showing how a multimodal analysis can add insights to brand formulation.

27 CFR 31.82 - Hotels.

Science.gov (United States)

2010-04-01

... 27 Alcohol, Tobacco Products and Firearms 1 2010-04-01 2010-04-01 false Hotels. 31.82 Section 31... Same Premises § 31.82 Hotels. The proprietor of a hotel who conducts the sale of liquors throughout the hotel premises is only required to register under this part for one place. For example, different areas...

Induced abortion and contraception use: among immigrant and Canadian-born women in Calgary, Alta.

Science.gov (United States)

Prey, Beatrice du; Talavlikar, Rachel; Mangat, Rupinder; Freiheit, Elizabeth A; Drummond, Neil

2014-09-01

To determine what proportion of women seeking induced abortion in the Calgary census metropolitan area were immigrants. For 2 months, eligible women were asked to complete a questionnaire. Women who refused were asked to provide their country of birth (COB) to assess for selection bias. Two abortion clinics in Calgary, Alta. Women presenting at or less than 15 weeks' gestational age for induced abortion for maternal indications. The primary outcome was the proportion of women seeking induced abortion services who were immigrants. Secondary outcomes compared socioeconomic characteristics and contraception use between immigrant and Canadian-born women. A total of 752 women either completed a questionnaire (78.6%) or provided their COB (21.4%). Overall, 28.9% of women living in the Calgary census metropolitan area who completed the questionnaire were immigrants, less than the 31.2% background proportion of immigrant women of childbearing age. However, 46.0% of women who provided only COB were immigrants. When these data were combined, 34.2% of women presenting for induced abortion identified as immigrant, a proportion not significantly different from the background proportion (P = .127). Immigrant women presenting for induced abortion tended to be older, more educated, married with children, and have increased parity. They were similar to Canadian-born women in number of previous abortions, income status, and employment status. This study suggests that immigrant women in Calgary are not presenting for induced abortion in disproportionately higher numbers, which differs from existing European literature. This is likely owing to differing socioeconomic characteristics among the immigrant women in our study from what have been previously described in the literature (typically lower socioeconomic status). Much still needs to be explored with regard to factors influencing the use of abortion services by immigrant women. Copyright© the College of Family Physicians of

Hotel

OpenAIRE

Koudelová, Kateřina

2018-01-01

Záměrem diplomové práce je návrh hotelu ve městě Žďár nad Sázavou. Hotel je navržen pro 36 hostů. Budova je částečně podsklepená a složená ze tří částí. Tyto části mají jedno, dvě a pět nadzemních podlaží. Nosný systém je skeletový rámový s nosnými sloupy a průvlaky. Střecha je plochá. Součástí návrhu je tepelně technické posouzení a požárně bezpečnostní posouzení. The aim of the diploma thesis is design a hotel in Žďár nad Sázavou. The hotel is designed for 36 guests. The building is with...

Our petroleum legacy: The Alberta story

International Nuclear Information System (INIS)

Bott, R.

1992-11-01

Background information is presented on the importance of the petroleum industry in Alberta. Alberta holds over 70% of Canada's coal and natural gas reserves and, if bitumen is included, over 90% of Canada's established oil reserves. Alberta's major exports are dominated by crude oil and related products ($9.6 billion in 1990) and the oil and gas sector had $15.7 billion in revenues in 1991, over 4 times as much as the next most important sector, agriculture. About 140,000 Albertans are directly or indirectly employed in the oil and gas industry, about 11% of employed persons. The industry's capital spending in Alberta was $5.3 billion in 1991, and its total expenditures were about $15 billion, and during the 1980s the industry paid about $42 billion to the Alberta government in the form of taxes, royalties, and other fees. Other benefits of the oil and gas industry's presence in Alberta include those related to its employment of a skilled workforce, its advanced research capabilities, and economic spinoff effects from employment and technological development. The influence of recent events on the industry is outlined, including the effects of international energy commodity markets, deregulation, and higher exploration and development costs. The declining financial viability of the Alberta petroleum industry is noted and its future is discussed in the light of such factors as oil prices, markets, new technologies, environmental constraints, and the volume of new discoveries. 9 refs., 5 figs., 1 tab

A framework for successful hotel developments

Directory of Open Access Journals (Sweden)

Chris E Cloete

2013-04-01

Various critical success factors for hotel development are identified in this article, and incorporated into a hotel property development framework, establishing a practical ‘road map’ for successful hotel developments. The validity of the proposed hotel property development framework has been assessed by intensive direct interviews with hotel development professionals.

Analysis of additional hotel services in the international luxury hotels – a case-study from Budapest

Directory of Open Access Journals (Sweden)

Juhász-Dóra Katalin

2017-07-01

Full Text Available The investigation of additional services from the aspect of local embeddedness is a novelty in the academic literature related to the tourism and hotel industry. The primary function of hotels is to provide accommodation and other services for the hotel-guests. Secondarily, they may also offer complementary-services and a community space for the city-residents and for non-hotel guests. Due to the globalization, the change in the consumer behaviour and global firms, the question of location and local resources are becoming more and more significant especially in the case of international hotel chains. The international hotel company is a member of a hotel market at a specific location, and it is surrounded by a sociological environment, local people, culture and traditions which have an impact on the competitiveness of the hotel. The author explains the results with the application of the multidimensional scaling model, finding answers for the questions in which ways the local embeddedness can have an effect on the competitiveness of a hotel based on a case-study carried out in a five-star hotel (member of an international chain of Budapest in 2016.

Implementation and Benefits of CRM in Hotel Industry : A comparative study ofClarion Collection hotel and Scandic hotel in Västerås

OpenAIRE

Mu, Bin; Xiao, Meng; Gebray, Yonas

2015-01-01

This thesis is to identify the main factors that influence CRM implementation in Scandic hotel and Clarion hotel. Moreover, benefits of both hotels that can be reaped from using CRM. The result shows that CRM plays an important role in creating a long term successful to the hotels. But this can be achieved through considering major factors that influencing CRM implementation. CRM benefits also realized in both operational and strategic.

Evaluation of microbial biofilm communities from an Alberta oil sands tailings pond.

Science.gov (United States)

Golby, Susanne; Ceri, Howard; Gieg, Lisa M; Chatterjee, Indranil; Marques, Lyriam L R; Turner, Raymond J

2012-01-01

Bitumen extraction from the oil sands of Alberta has resulted in millions of cubic meters of waste stored on-site in tailings ponds. Unique microbial ecology is expected in these ponds, which may be key to their bioremediation potential. We considered that direct culturing of microbes from a tailings sample as biofilms could lead to the recovery of microbial communities that provide good representation of the ecology of the tailings. Culturing of mixed species biofilms in vitro using the Calgary Biofilm Device (CBD) under aerobic, microaerobic, and anaerobic growth conditions was successful both with and without the addition of various growth nutrients. Denaturant gradient gel electrophoresis and 16S rRNA gene pyrotag sequencing revealed that unique mixed biofilm communities were recovered under each incubation condition, with the dominant species belonging to Pseudomonas, Thauera, Hydrogenophaga, Rhodoferax, and Acidovorax. This work used an approach that allowed organisms to grow as a biofilm directly from a sample collected of their environment, and the biofilms cultivated in vitro were representative of the endogenous environmental community. For the first time, representative environmental mixed species biofilms have been isolated and grown under laboratory conditions from an oil sands tailings pond environment and a description of their composition is provided.

PENGGUNAAN SITUS WEB HOTEL DAN “ONLINE TRAVEL AGENCY” SEBAGAI MEDIA PROMOSI DAN PENJUALAN BAGI HOTEL MELATI DI UBUD

Directory of Open Access Journals (Sweden)

Pande Putu Indrayana Tirtayasa

2016-08-01

Full Text Available The growth of the number of hotel rooms in Ubud has caused increasing business competition among the so called non-star melati hotel.Non-star melati hotel is a category of hotel which is not qualified to be awarded as a star hotel by Indonesian Ministry of Tourism.In response to the competition, the hotels embrace internet as a sales and promotion media by developing hotel websites.Individual tourism trend ignites the emergence of online travel agency websites (OTA which used by tourists to compare and choose hotels thus increasing the importance of internet as a channel for selling and promoting hotel products.The purposes of this research are to identify motivation, perception, advantages and disadvantages of hotel website and OTA by non-star melati hotel operator’s perspective.Theories used are motivation, perception, and SWOT theory. Data was analyzed with descriptive qualitative method.Results show that hotel website and OTA have its own advantages and disadvantages. Motivation in using hotel website and OTA are very high.Perception in using hotel website and OTA are very agree. It is advised that hotels need to focus more on using OTA as source of getting guests, but also using hotel website, together as medium for promotion and sales activities.

Implementation of the clean air strategy for Alberta

Energy Technology Data Exchange (ETDEWEB)

Sandhu, H.S.; Angle, R.P. [Alberta Dept. of Environmental Protection, Alberta (Canada); Kelly, M. [Clean Air Strategic Alliance, Alberta (Canada)

1995-12-31

Air quality and its effects on the environment and human health have received considerable attention during the last three decades in Alberta, Canada. Among the issues receiving a high priority are acid deposition, smog and global warming. There are various sources of emissions to Alberta`s atmosphere, many of which relate to the extraction, processing, and burning of fossil fuels; pulp and paper manufacture; and transportation. There are also natural sources of contaminants, such as particulates from forest fires and methane from bogs. The extraction, processing and combustion of fossil fuels play an important role in Alberta`s economy. The province produces over 80 % of the oil and natural gas in Canada, and nearly half the coal. Low sulphur coal is used in power plants to supply more than 90 % of the electricity used in this province by nearly three million people. As a result, Alberta is responsible for about 27 % of the CO{sub 2}, 23 % of the nitrogen oxides, and 16 % of the SO{sub 2} emissions generated in Canada. Alberta`s air quality is monitored by the Government of Alberta at nine continuous, eight intermittent, over 250 static, and 12 precipitation monitoring stations. Parameters such as carbon monoxide, oxides of nitrogen, sulphur dioxide, particulates, and ion-content of precipitation are measured. Industry operates a large number of ambient and static SO{sub 2} and H{sub 2}S monitoring stations across Alberta, with monitoring costs estimated at 56-80 million USD annually. The unique features of the Clean Air Strategy for Alberta (CASA) have already been published elsewhere. This presentation discusses the mechanism and progress on its implementation. (author)

Implementation of the clean air strategy for Alberta

Energy Technology Data Exchange (ETDEWEB)

Sandhu, H S; Angle, R P [Alberta Dept. of Environmental Protection, Alberta (Canada); Kelly, M [Clean Air Strategic Alliance, Alberta (Canada)

1996-12-31

Air quality and its effects on the environment and human health have received considerable attention during the last three decades in Alberta, Canada. Among the issues receiving a high priority are acid deposition, smog and global warming. There are various sources of emissions to Alberta`s atmosphere, many of which relate to the extraction, processing, and burning of fossil fuels; pulp and paper manufacture; and transportation. There are also natural sources of contaminants, such as particulates from forest fires and methane from bogs. The extraction, processing and combustion of fossil fuels play an important role in Alberta`s economy. The province produces over 80 % of the oil and natural gas in Canada, and nearly half the coal. Low sulphur coal is used in power plants to supply more than 90 % of the electricity used in this province by nearly three million people. As a result, Alberta is responsible for about 27 % of the CO{sub 2}, 23 % of the nitrogen oxides, and 16 % of the SO{sub 2} emissions generated in Canada. Alberta`s air quality is monitored by the Government of Alberta at nine continuous, eight intermittent, over 250 static, and 12 precipitation monitoring stations. Parameters such as carbon monoxide, oxides of nitrogen, sulphur dioxide, particulates, and ion-content of precipitation are measured. Industry operates a large number of ambient and static SO{sub 2} and H{sub 2}S monitoring stations across Alberta, with monitoring costs estimated at 56-80 million USD annually. The unique features of the Clean Air Strategy for Alberta (CASA) have already been published elsewhere. This presentation discusses the mechanism and progress on its implementation. (author)

DAMPAK PERKEMBANGAN CITY HOTEL TERHADAP USAHA HOTEL MELATI DI KOTA DENPASAR

OpenAIRE

Ketut Ngurah Trisni Sakawati

2015-01-01

The tourism sector of Bali has developed rapidly in the last tenyears, especially when it is seen from the trend of the numbers ofdomestic and foreign tourist arrivals. This trend is accompaniedwith the increasing number of accommodation facilities. Denpasaris a region which shows the rapid growth of accommodationfacilities, such as the presence of a number of hotels in the city areawhich is often referred to as a city hotel. This study examines thefactors that cause the growth of city hotels...

Big and Little Feet Provincial Profiles: Alberta

Directory of Open Access Journals (Sweden)

Sarah Dobson

2017-09-01

Full Text Available This communiqué provides a summary of the production- and consumption-based greenhouse gas emissions accounts for Alberta, as well as their associated trade flows. It is part of a series of communiqués profiling the Canadian provinces and territories.1 In simplest terms, a production-based emissions account measures the quantity of greenhouse gas emissions produced in Alberta. In contrast, a consumption-based emissions account measures the quantity of greenhouse gas emissions generated during the production process for final goods and services that are consumed in Alberta through household purchases, investment by firms and government spending. Trade flows refer to the movement of emissions that are produced in Alberta but which support consumption in a different province, territory or country (and vice versa. For example, emissions associated with the production of Alberta crude oil that is exported to British Columbia for refining and sale as motor gasoline are recorded as a trade flow from Alberta to British Columbia. Moving in the opposite direction, emissions associated with the production of Saskatchewan crops that are exported to Alberta for processing and sale in Alberta grocery stores are recorded as a trade flow from Saskatchewan to Alberta. For further details on these results in a national context, the methodology for generating them and their policy implications, please see the companion papers to this communiqué series: (1 Fellows and Dobson (2017; and (2 Dobson and Fellows (2017. Additionally, the consumption emissions and trade flow data for each of the provinces and territories are available at: http://www.policyschool.ca/embodied-emissions-inputs-outputs-datatables-2004-2011/.

Towards Universal Design Hotels in Denmark.

Science.gov (United States)

Grangaard, Sidse

2016-01-01

Based on the research project 'Accessible Hotel Rooms' that studies the balance between the experience of supply and demand regarding accessibility features in Danish hotel rooms, this paper demonstrates factors having an influence on Universal Design hotels in Denmark. The research project was financed by the Danish Transport and Construction Agency. Different notions in the hotel sector of the current supply and demand for Universal Design hotel rooms are identified, as well as future demand. Despite supplying accessible rooms, some hotels do not advertise their accessibility features on their website. There exists an attitude in the hotel sector that functions as a barrier for Universal Design: if there are enough guests, for example business travellers, then why market the hotel on Universal Design? The paper points out the coherence between the understanding of the users and the view of demand. Another important factor is Corporate Social Responsibility, which can be regarded as a strategy or platform towards Universal Design hotels.

Where's the water : with an ambitious program underway to map Alberta's water resources, researchers hope to ensure there's enough to meet increasing industrial, agricultural, and municipal demands

International Nuclear Information System (INIS)

Collison, M.

2007-01-01

Researchers at Natural Resources Canada's Earth Sciences Sector are currently studying the impact of climate change on water resources and groundwater in relation to energy development in Alberta, as well as to assess whether there is sufficient supply to aid in the production of oil sands. The project includes mapping of major regional aquifers to improve an understanding of groundwater resources. The aim of the project is to characterize formations, and understand natural controls of quality, availability and sustainability for long-term use. The project aims to characterize the physical makeup of rocks that form the aquifer, as well as to develop hydrological models of how water moves through systems. The University of Calgary is leading a project to analyze the chemical, isotopic state and composition of shallow groundwater in order to establish a baseline of its chemical makeup. The aim of the project is to provide an overview of groundwater as compared to produced water that occurs as a result of coalbed methane (CBM) drilling activities. Methane produced from CBM has a different isotopic signature than naturally occurring methane in groundwater. Researchers at the university are analyzing water from more than 75 production wells, as well as an additional 300 monitoring wells. It is hoped that all of the groundwater projects will help to improve Alberta's water preservation record. The intense energy production in the province means that no other location contributes as significantly as Alberta to global warming. It was concluded that improvements in energy technologies and environmental protection in the province will benefit people around the world. 4 figs

Green Hotel Management and Green Star Practice: A Case Study of Best Western President Istanbul Hotel

OpenAIRE

ATAY, Lütfi; DİLEK, S. Emre; YILDIRIM, H. Mehmet

2014-01-01

Defined as environmentally-sensitive marketing, green marketing is applied as a green hotel by accommodation establishments, and as a result of this application, hotels are entitled to be awarded a green star certificate. While those international hotel establishments which have become a brand are carrying out important activities with respect to the green hotel practice, it might be stated that hotels in Turkey are at the beginning level concerning sensitivity to the environment. In the stud...

HOTEL INFORMATION

Institute of Scientific and Technical Information of China (English)

无

2011-01-01

Argyle Whahol Resort Argyle Hotel Management Group (Australia) has signed an agreement with Wuxing Chuangzhan Investment Holding Company to build a five-star holiday hotel.The new project, Argyle Whahol Resort, is located in Chongzuo of southwest China’s Guangxi Zhuang Autonomous Region. The project covers an area of 26,000 square meters with a total investment of 3 billion yuan ($473.4 million).

Environmentally-friendly practices in hotels

Directory of Open Access Journals (Sweden)

Miriam Mbasera

2016-06-01

Research purpose: To determine the environmentally-friendly practices in hotels in Zimbabwe and South Africa and establish the contribution that hotels are making towards mitigation of the negative environmental effects. Motivation for the study: Currently, the world is facing environmental issues, which include global climate change, ozone depletion, pollution, high consumption of resources and increasing amounts of solid waste. Hotels, as part of the tourism industry, exert a significant impact on the environment. While the extent and range of the impact that hotels exert on the environment suggest an urgent need to address this problem, the question that arises is whether hoteliers appreciate the need for environmentally-friendly initiatives in their establishments. Research design, approach and method: A qualitative research was carried out in eight hotels that employ the strategy of the case study in the aforementioned countries. Main findings: Currently, no policies for green management exist, although some hotels do engage in some environmentally-friendly practices. Some hotel managers do not implement green management initiatives to mitigate the environmental problems emanating from their hotel operations. Practical and/or managerial implications: This indicates that a gap exists between managers’ awareness of appropriate environmentally-friendly practices for hotels, implying a need for training and increased awareness of green management. Contribution and/or value-add: The results could guide managers in the implementation of environmentally-friendly practices in an effort to mitigate environmental problems facing the present generation.

Energy efficiency opportunities in Hotels

Directory of Open Access Journals (Sweden)

Dina Said

2017-03-01

Full Text Available According to the statistics in Egypt (2013, the number of hotels is 1193, about 407 of them have contracted power greater than 500 kW.Air conditioning, lighting, water heating and refrigeration represent the main activities demanding electrical energy in hotel business.The energy consumption per night spend changes a lot, depending on various factors; facilities provided, category of hotel, occupancy , geographical situation, weather conditions, nationality of clients, design and control of the installations.Energy benchmarking is an internal management tool designed to provide ongoing, reliable and verifiable tracking on the hotels performance. The most useful performance indicator (or Energy Efficiency Benchmarking of hotels are: Lighting Power Density (LPD in W (for lighting/m2, and energy intensity (kWh/m2/ y.There are multiple benefits for improving energy in hotel business; reduces the hotel's operating cost, reduces climate change risks and promotes green tourism.Energy efficiency opportunities are low-cost measures and cost- effective investments.   There are many energy saving opportunities for lighting in hotel's guest rooms as well as the more obvious savings in lobbies and exterior lighting areas. Behavior campaigns can yield substantial energy savings, both through the guests and housekeeper behavior. Encouraging housekeepers to use natural light during room cleaning is a simple first step to implement energy saving program.This paper presents the energy efficiency guidelines and energy benchmarking for hotels. Also a case study showing how the energy efficiency program implemented is presented. 

Alberta, crisis or opportunity? IPPSA's vision

International Nuclear Information System (INIS)

Bachmann, G.

2001-01-01

This power point presentation discussed the role of IPPSA and the facts about Alberta's power market, the goal of restructuring and the reality behind it in terms of managing the transition. IPPSA is a non-profit organization to promote a competitive electric marketplace for the benefit of non-regulated power producers and marketers. The role of IPPSA, which has been active in Alberta since deregulation began in 1993, is to ensure that Alberta deregulation protects consumer choice, renewable energy options and competition. IPPSA's environmental concerns involve tax based incentives, national climate change issues and the Kyoto Protocol. Environmental concerns can be addressed through responsible power generation to reduce greenhouse gases through the use of low impact generation sources such as run of river hydro, biomass and wind power. Alberta has also pioneered flare gas generation with currently 50 units in operation. IPPSA believes that in the long-term, Alberta's deregulation program will bring undeniable benefits to the industry and the consumer since competition will eventually create a downward pressure on price and spark innovation and choice. tabs., figs

Alberta's clean energy future

Energy Technology Data Exchange (ETDEWEB)

NONE

2011-07-01

This paper deals with the future of clean energy in Alberta. With the present economic growth of the oil sands industry in Alberta, it is expected that there will be very considerable increases in job opportunities and GDP in both Canada and US. The challenges include high-energy demand and reduction of the carbon footprint. Alberta has adopted certain approaches to developing renewable and alternate forms of energy as well as to increasing the efficiency of present energy use and raising environmental consciousness in energy production. Three areas where the effects of clean energy will be felt are energy systems, climate change, and regional impacts, for instance on land, water, and wildlife. Alberta's regulatory process is shown by means of a flow chart. Aspects of oil sands environmental management include greenhouse gas targets, air quality assurance, and water quality monitoring, among others. Steps taken by Alberta to monitor and improve air quality and water management are listed. In conclusion, the paper notes that significant amounts of money are being pumped into research and development for greenhouse gas and water management projects.

Glacial Meltwater Contirbutions to the Bow River, Alberta, Canada

Science.gov (United States)

Bash, E. A.; Marshall, S. J.; White, E. C.

2009-12-01

Assessment of glacial melt is critical for water resource management in areas which rely on glacier-fed rivers for agricultural and municipal uses. Changes in precipitation patterns coupled with current glacial retreat are altering the glacial contribution to river flow in areas such as the Andes of South America and the high ranges of Asia, as well as the Rockies of Western Canada. Alberta’s Bow River has its headwaters in the eastern slopes of the Canadian Rockies and contributes to the Nelson drainage system feeding into Hudson Bay. The Bow River basin contains several population centers, including the City of Calgary, and is heavily taxed for agricultural use. The combined effects of rapid glacial retreat in the Canadian Rockies, higher drought frequency, and increased demand are likely to heighten water stress in Southern Alberta. However, there has been little focus to date on the extent and importance of glacial meltwater in the Bow River. The Bow River contains 74.5 km2 of glacier ice, which amounts to only 0.29% of the basin. While this number is not high compared to some glacierized areas, Hopkinson and Young (1998) report that in dry years, glacier melt can provide up to 50% of late summer flows at a station in the upper reaches of the river system. We extend this work with an assessment of monthly and annual glacial contributions to the Bow River farther downstream in Calgary. Our analysis is based on mass balance, meteorological, and hydrological data that has been collected at the Haig Glacier since 2001. This data is used in conjunction with glacier coverage and hypsometric data for the remainder of the basin to estimate seasonal snow and glacial meltwater contributions to the Bow River from the glacierized fraction of the catchment. The results of this study show the percentage of total flow attributed to glacial melt to be highly variable. Glacier runoff contributes up to an order of magnitude more water to the Bow River per unit area of

Hotel Artia

OpenAIRE

Bína, Vojtěch

2016-01-01

Diplomová práce „Hotel Artia” je zpracována formou projektové dokumentace pro provádění stavby. Objekt hotelu je umístěn na parcele č. 443/1 v Červené Řečici. Budovu tvoří čtyřpodlažní hotelová část a jednopodlažní restaurační část. Konstrukční systém tvoří ŽB skelet. Objekt má jednoplášťovou plochou střechu a zateplení kontaktním zateplovacím systémem. The final thesis „Hotel Artia” is processed in the form design documentation for building construction. The building of hotel is located o...

Challenges of Hotel Branding. An Overview of the Romanian Seaside Hotel Industry

Directory of Open Access Journals (Sweden)

Andreea-Daniela Moraru

2016-01-01

The paper is aimed at presenting several facets of branding in the hotel industry, and at brieflyasserting the current state and challenges faced by the Romanian Seaside hotel industry related tobranding.

Analýza boutique hotelů

OpenAIRE

Dvořáková, Lucie

2014-01-01

The Diploma thesis "Boutique Hotels Analysis" is focused on tourism and hotel industry in the Czech Republic. The theoretical part encompasses essential terms and pieces of knowledge in both sectors; the practical part is based on boutique hotel Buddha-Bar Hotel Prague. Provided services, position among competitive subjects in hotel industry market and satisfaction of staff are analyzed. Based on results, strategy for further development and suggestions for increasing competitiveness are reco...

The Alberta Electrical Grid: What to Expect in the Next Few Years in Alberta

Directory of Open Access Journals (Sweden)

Brian Livingston

2018-04-01

Full Text Available The Alberta government has stated that it wants to make significant changes to the supply of electricity to the current electrical grid for the province. These changes include the phasing out of coal generation by 2030, the supply of 30 per cent of electricity from renewables by 2030 and the introduction of a socalled capacity market in addition to the current electrical energy market. The achievement of these objectives will require a number of fundamental changes to the existing electrical grid. This paper provides an overall description of these changes. The paper first examines the current grid structure in which coal and gas provide the base load supply in the amount of 90 per cent of electricity demand, and renewables are a relatively small source of supply for the remaining 10 per cent. It then reviews the current simple energy market in Alberta that uses a single price auction to determine the wholesale price of electricity. The paper then notes that the achievement of these changes will require a large amount of investment in the next 15 years to create new generating capacity that currently does not exist. The Alberta Electric System Operator (AESO has forecast that by 2032, Alberta will need an additional 7,000 megawatts of gas generation, 5,000 megawatts of wind, 700 megawatts of solar and 350 megawatts of hydro. To put this in context, the Ontario grid currently has 4,213 megawatts of wind (11 per cent of total generating capacity and 380 megawatts of solar (one per cent of generating capacity. The Alberta government has made two fundamental changes in the electricity market to make this happen. First, it has introduced a Renewable Energy Program (REP to incent investment in renewables. They asked industry to bid on a 20 year contract for supply of electricity that offered a guaranteed fixed price that was independent of the existing wholesale market. The first round of bidding (REP 1 announced in December 2017 resulted in 600

Destination Characteristics that Drive Hotel Performance

DEFF Research Database (Denmark)

Assaf, A. George; Josiassen, Alexander; Woo, Linda

2017-01-01

, government support, disposable income, and number of international arrivals within a tourism destination. Results indicate that the most important barriers to hotel performance are the competition among accommodation providers, tax rate and fuel price. We argue for the need for hotel providers to develop......The increased market saturation and competition in both domestic and international tourism destinations have renewed interest among hotel operators in identifying the key drivers of hotel performance. This paper presents a comprehensive analysis of the determinants of hotel performance...... strategies that take cognisance of the key drivers and barriers to enhancing hotel performance in an ever-changing global tourism sector....

Renovation of the hotel complex

OpenAIRE

DRHA, Aleš

2012-01-01

The theme of this work is reconstruction the hotel complex. The theoretical part informs readers about tourism, marketing and how to build a business plan. Analytical part shows the issue of tourism in the region and technical condition of the hotel. In the synthetic part is suggested business plan to hotel reconstruction, marketing mix for tourism and financial plan, that shows operating costs and revenues. The investment could be paid off by the 13th year since the start of the hotel service.

Innovative technologies in business hotels

Directory of Open Access Journals (Sweden)

Анастасия Игоревна Сидоренко

2015-10-01

Full Text Available The article analyzes the state and prospects of development of the hotel industry sector in Ukraine, aimed at a business audience that is constantly increasing; the need for the development and implementation of innovative technologies in a business hotel, because in the long term they will provide improving the service levels, the occupancy rate of the hotel rooms and competitiveness. An expediency of introducing innovative wireless LED lighting system in the rooms of business hotels is proved

Alberta's electricity policy framework : competitive, reliable, sustainable

International Nuclear Information System (INIS)

2005-01-01

This paper described public policies in Alberta that are implemented to create an electric power industry that is competitive, reliable and sustainable. The success of Alberta's competitive electric market framework can be attributed to new investment in the industry along with new players participating in the electricity market. The Alberta Department of Energy is committed to a competitive wholesale market model and to competitively-priced electricity. The Alberta Energy and Utilities Board supports the development of Alberta's vast resource base and facilitates power generation development and support through transmission development and an interconnected transmission system. A wholesale market Policy Task Force was established in 2005 to review the progress in Alberta's electric market design and its competitive retail market. This paper outlines a policy framework which addresses design of the regulated rate option post July 1, 2006; short-term adequacy; and long-term adequacy. Other inter-related market issues were also discussed, such as operating reserves market, transmission services, interties, demand response, balancing pool assets, credit, market power mitigation, and wind generation. It is expected that the recommendations in this paper will be implemented as quickly as possible following amendments to regulations or ISO rules. tabs., figs.

Istanbul’s Modernization-Period Hotels (1840-1914

Directory of Open Access Journals (Sweden)

Elif Çelebi YAKARTEPE

2011-05-01

Full Text Available The modernization period in the 19th century caused important changes in systems of both travel and accommodation systems. These changes inevitably affected the architecture of hotels and other buildings offering accommodation. The first modern hotels were opened in Galata and Pera by the date of 1840. (It means first hotel opened in 1840 and then the other hotels began to open Later hotels began to serve tje in Eminönü, Kadıköy, Boğaziçi, Adalar, Şişli, Feriköy and Yeşilköy regions. The opening and development of hotels has continued until the beginning of the First World War in 1914. There were hotels with suit rooms and some communal space and there were also hotels which were as luxurious and wellequipped as European hotels. First hotels were traditionally built of wood or stone, and had only two or three floors. At the end of the century, hotels were modern structures built using modern materials such as brick and steel, larger and higher than their predecessors. Beside that these hotels did not have typical facades, they were constructed with traditional, neoclassical or mixed facades. The grand luxury hotels were designed by famous European architects and craftsmen and often magnificently decorated. These grand hotels are also important because of the technical equipment and technology at the date they were built. Because of being very important point for many in the domain of science, modernization period hotels of Istanbul’s are studied by many aspects as urbanisme, architecture, preservation, tourism and sustainability. In addition, the hotels are evaluated in terms of commerce and managerment conception, socio-economic status and political importance. And then it is defined deformations and their causes of these hotels. Finally suggestions are made that would remove these deformations. It is believed the data included in this work will be helpfull for planning, arranging and conservation works in Istanbul.

GREEN HOTEL SEBAGAI DAYA SAING SUATU DESTINASI

OpenAIRE

Sinangjoyo, Nikasius Jonet

2015-01-01

The goal of the research is describing the green hotel application program of the hotel industries in Yogyakarta, creation of competitiveness in tourism destination. Subject of the research is whole member of Indonesia Hotel & Restaurant Association, (PHRI) Yogyakarta, which classified as four and five star hotel, and have an environment document or green hotel certificate. This study is a descriptive qualitative research. The research shows that the green hotels standard application in Yogya...

BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

Directory of Open Access Journals (Sweden)

Ivica Batinić

2014-04-01

Full Text Available By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because it creates a system of governance based on ethical principles that enables the hotel to properly respond to the demands of all interest groups. Successful will be precisely those hotels that do not separate ethics from profitability, but those that successfully coordinate them in its business. Business ethics has a strong impact on hotel business, and a major role in its implementation has a hotel management. Every responsible hotel management should, in accordance with the business philosophy of hotel, devise various ethical practices and ethical codes of conduct prescribed by the employees who will be an important standard of a business object.

Promotion of responsible drinking in hotels.

Science.gov (United States)

McLean, S; Wood, L J; Montgomery, I M; Davidson, J; Jones, M E

1994-01-01

This study reports on an intervention programme to promote responsible drinking in hotels. The licensees of eight hotels agreed to participate in a trial of measures designed to assist patrons to avoid drink-driving, and seven other hotels were used as controls. The interventions acceptable to licensees comprised commercial-quality promotional material with the theme "0.05 Know Your Limits", and a breath analysis machine and poster on its use. Patrons leaving the hotels on Thursday, Friday and Saturday nights were interviewed and breath-tested. Although the intervention material had been seen by one-third of patrons in the intervention hotels, there was no significant difference between them and control hotel patrons in either median BAC or the proportion who were going to drive with BAC over the legal limit. There was poor compliance by hotels with the intervention procedures, indicating that a major impediment to the implementation and evaluation of programmes to promote responsible drinking is a lack of motivation by many licensees, despite support by some licensees and the Australian Hotels Association.

Zap... Alberta is jolted by electric deregulation

International Nuclear Information System (INIS)

Howe, M.E.

2001-01-01

Of all Canadian provinces, Alberta has travelled the furthest along the electric deregulation road. On January 1, 2001, full retail competition came into effect. Wholesale electricity prices are set by the province through an auction process. The bids from purchasers are made through the Power Pool of Alberta against supply offers. Power prices increased from being amongst the lowest in the world to being amongst the highest in North America as a result of deregulation. Changes to the Electric Utilities Act were made recently by the Alberta government to try to mitigate the factors affecting power price increases. RBC Dominion Securities is of the opinion that the changes will not significantly impact the Alberta Pool Price. It is expected that the trend for power price increases to continue, despite some relief from relatively low-cost electricity being felt by other Canadian provinces as a result of the energy crisis in North America. Based on the Electric Competition Unfolds in Alberta report dated June 2, 2001 prepared by RBC Dominion Securities, this document examines the factors at play in electric price increases, assess the sustainability of current power prices in Alberta, and identify Canadian companies believed to be best positioned in the pipeline and gas and electric sectors to benefit from the high power prices in Alberta. Those companies were ATCO, Canadian Utilities, Westcoast Energy and TransCanada PipeLines, and TransAlta. 5 tabs., 5 figs

The American Imprint on Alberta Politics

Science.gov (United States)

Wiseman, Nelson

2011-01-01

Characteristics assigned to America's classical liberal ideology--rugged individualism, market capitalism, egalitarianism in the sense of equality of opportunity, and fierce hostility toward centralized federalism and socialism--are particularly appropriate for fathoming Alberta's political culture. The author contends that Alberta's early…

Re-Design Interior Boutique Hotel Di Malang

OpenAIRE

Mariana Wibowo, Inez Natalia Suteja

2016-01-01

Malang is one of the places nostalgia tourists by Dutchman. Design boutique hotel take building's dutch colonial. Boutique hotel having the characteristics of unique, historic, and fancy. Uniqueness boutique hotel ditonjolkan in the atmosphere hotel that looks homey with support 3star class hotel facilities. The concept of the basis of design with apply a style of design colonial into the interior of boutique hotel good with the material the wall, the floor, ceiling, column and the elements d...

A smart electricity policy for Alberta : enhancing the Alberta advantage

International Nuclear Information System (INIS)

Pape-Salmon, A.; Hornung, R.; Macintosh, R.; Marr-Laing, T.

2001-03-01

The promotion of sustainable energy technologies under a competitive electricity market in Alberta was discussed. The electric power industry in Alberta is currently in a crisis with rising electricity prices. The government has tried to mitigate the impacts by providing large rebates to help ease the financial burden on consumers. The author argued that unless the fundamental causes of the problem are dealt with, Albertans will soon face even larger problems. This paper described a new approach to electricity sector planning in Alberta. In particular, the approach focused on conserving energy and improving energy efficiency as well as on increasing the use of low-impact renewable energy such as small hydro, wind, solar, geothermal, biomass and waste fuel generators and cogenerators. New policies would protect consumers from price and resource instability as well as from human health and environmental degradation. Additional policies would promote diversity in electricity supply and competition. Competition encourages electricity suppliers to work through market based mechanisms instead of government regulation or intervention. Competition in the electricity markets may also lead to increased customer choice, a larger number players in the electricity generation sector, and greater opportunities for trade. Increased competition may force producers to develop cost effective technologies that promote sustainable development to mitigate some environmental impacts. 3 tabs

MARKET ANALYSIS OF HOTEL SERVICES IN UKRAINE

Directory of Open Access Journals (Sweden)

Iryna Antonova

2015-11-01

Full Text Available The subject of this research is the market of hotel services in Ukraine in recent years, since the market for the hotel services in Ukraine emerged in the first half of the 2000s. Initially, the focus of both local and foreign investors was on the development of the hotel market in Kyiv. Gradually, with the development of hotel business in Ukraine, investors’ interest began to shift in the direction of populated cities, primarily large business centers of the country (with a population of about 1 million people such as Kharkiv, Donetsk, Dnipropetrovsk, Lviv and in the direction of resort areas – Crimea, Carpathians, Odessa. According to the World Tourism Organization during the past 24 years the income from international tourism has increased by 9%. The number of international tourists every year is growing at a rate of 4%. Active development of hotel real estate segment was highly influenced by the European football championship held in 2011 due to the requirements of the cities-organizers which hosted matches (Kyiv, Kharkiv, Donetsk, Lviv to have certain number of hotel rooms of different categories. Purpose. The study is an analysis of the problems in the market of hotel services and prospects for their solution. Hospitality industry in Ukraine is one of the fastest growing sectors of the economy. It is pleasant to note that new hotels, rest houses and resorts are being opened while the existing hotels are being reconstructed to meet higher levels of services. Unsaturated market of hotel services of different levels creates a great opportunity for international hotel operators to enter Ukrainian market with confidence and expand its influence in the industry by the means of its internal policies. Therefore, this study is very relevant in the modern realms. The methodological base of research were works of domestic and foreign authors dedicated to the problems of the hotel industry development. Existing problems in the hospitality industry

Determination of risk factors for child fall based on the Calgary

Directory of Open Access Journals (Sweden)

Isabella Lima Barbosa

2010-06-01

Full Text Available Objective: To determine risk factors for falls in children based on the Calgary Family Assessment Model (CFAM. Method: A qualitative approach, in which we interviewed six relatives of children who were admitted to an emergency hospital in Fortaleza, Ceara due to fall in the period from August to September, 2005. According to the CFAM we did the genogram and eco-map of two families (1 and (2. Results: By the genogram and eco-map of the families, we observed that (1 is a single parent family with six children, Roman Catholic, earns one minimum wage and attends both school and Family Health Basic Unit (UBSF. (2 is a nuclear family, with two children, Roman Catholic, earns three or more minimum wages and attends school, work and UBSF. Conclusion: The Calgary Family Assessment Model enabled to know the family structures of the children who had suffered falls and helped in defining the risk factors that exist within families and social environments in which these children attend. Family income, number of children, the presence or absence of fathers, schooling and lack of spaces for education support represent risk factors for these accidents.

[Deaths in hotels].

Science.gov (United States)

Risse, Manfred; Weilbächer, Nadine; Birngruber, Christoph; Verhoff, Marcel A

2010-01-01

There are no verified statistics about deaths occurring in hotels, and only a few cases have been described in the literature. A recent case induced us to conduct a systematic search for deaths in hotels in the autopsy reports of the Institute of Legal Medicine in Giessen for the period from 1968 to 2009. This search yielded 22 evaluable cases in which persons had been found dead or had died in hotels. Data evaluated in the study were sex and age of the deceased, reason for the stay in the hotel and cause of death. Among the deaths, 18 were males and 4 females and the average age was 41 and 40 years respectively. 6 of the male guests had died from a natural and 10 from a non-natural cause. In the remaining two cases, the cause of death could not be determined, but as there was no evidence that another party had been involved, the cases were not further investigated. Of the 4 female guests, 3 had died of a natural cause; in one case, the cause of death remained unclear even after morphological and toxicological investigations. Surprisingly, a third of the men were found to be temporarily living in hotels due to social circumstances. This was not true for any of the women. Our retrospective analysis is based on a comparatively small number of deaths in what were mostly hotels in small to medium-sized towns. Interestingly, the gender ratio of 18:4 for deceased men and women was significantly higher than the usual gender ratio of 2:1 found for forensic autopsies. To be able to draw further conclusions, a greater number of cases would have to be analysed, for example by recruiting additional case files from other institutes of legal medicine. This would also open up the option of investigating possible regional variations.

Agency-Hired Hotel Housekeepers

Science.gov (United States)

Sanon, Marie-Anne V.

2014-01-01

Hotel housekeepers experience unique workplace hazards and characteristics that increase their risks for poor health outcomes. Today’s agency-hiring practices may further marginalize hotel housekeepers and negatively impact their health. Yet the impact of such hiring practices on the health of this vulnerable worker group remains unexplored. This article presents the debate regarding agency-hiring practices and how these practices may influence the health and well-being of hotel housekeepers. Implications for occupational health nurses are also discussed. PMID:24512722

Internationalization and Hotel Performance

DEFF Research Database (Denmark)

Assaf, Albert G.; Josiassen, Alexander; Oh, Haemon

2016-01-01

Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape of the inte......Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape...... of the internationalization–performance relationship as well as the impact of four moderating variables. In line with the research aim and the underlying dynamism of organizational learning theory, these hypotheses are tested using a dynamic Bayesian model. The results indicate that internationalization has a U-shaped impact...

PENGATURAN CITY HOTEL BERKARAKTER CHAIN HOTEL SEBAGAI SALAH SATU BENTUK USAHA JASA PARIWISATA DI INDONESIA (STUDI KASUS DI BALI

Directory of Open Access Journals (Sweden)

Made Suksma Prijandhini Devi Salain

2015-12-01

Full Text Available Bali is one of the favorite tourism destinations in the world give benefits as well as loss for Indonesia and Bali particularly. As a tourism place, a lot of Hotels are established in Bali, especially the chain hotels, such as Aston, Ibis, Harris, Fave or Horrison Hotel. Existence of the chain hotels is causing unfair competition with the local hotels. They have different standards in competitive prices. Especially in Bali, there is no regulation that regulates the chain hotels. According to those conditions, it really need to conduct a normative research of the chain hotels regulations within international, national and  local Balinese instruments.

Alberta's Estonians 1899 - Present TLÜ Akadeemilises Raamatukogus / Sander Jürisson

Index Scriptorium Estoniae

Jürisson, Sander

2014-01-01

Tallinna Ülikooli Akadeemilises Raamatukogus on üleval näitus "Alberta's Estonians 1899 - Present", mis annab ülevaate Kanada Alberta provintsi eestlaste loost. Näitus valmis Alberta Eesti Kultuuripärandi Seltsi koostöös Alberta Provintsi Arhiivi Kultuuripärandi Osakonnaga Edmontonis

MARKETING IN HOTEL CORPORATION AND SPORT MANAGEMENT

Directory of Open Access Journals (Sweden)

Miodrag Koprivica

2009-11-01

Full Text Available Sportsmen are customers of hotel services, therofore sports managers must have about their organization and work. In the hotel business there are at least three involved parties, and each one of them has one or more main goals. Main goal of the hotel owners is to make profit, hotel employees is to earn their salaries and the hotel guests main goal is to get the satisfac- tion through the services that hotel offers. Main assignment of the hotel management is to create business strategy which would lead to satisfaction of all three involved parties. Favoring one of the involved party’s needs that leads to other parties disadvanta- ge is not a formula of successful management. Mission and vision of the hotel business are determined by the hotel owners them- selves. The goal of the hotel management is to “translate” the general business philo- sophy into goals, plans and measures in order to achieve the before mentioned philo- sophy. Determining of the (really achievable vision, “dream of success” if you will, is the foundation of the total and successful business politics in the hotelier business. The goal of this work is to answer the questions of the usefulness of the hotels marketing mix, diverse commercial tools and the resource size which hotels use for mar- keting. All in the function of general alignment of the universal business politics and concrete plans and functions.

Final report : Calgary Transit customer satisfaction survey 2005

Energy Technology Data Exchange (ETDEWEB)

NONE

2006-02-15

This survey was conducted to measure the customer satisfaction of Calgary Transit users and gather information for further service improvements. The survey was conducted by telephone with a total of 500 current customers, and results were compared with previous surveys. The average number of trips per week among regular customers was 7.6, the lowest over the past 6 years. Twenty-six per cent of customers used the service more frequently due to higher gas prices, lack of a vehicle and the higher frequency of services. While most customers used buses, there was an increase in train usage in 2005, which was attributed to an increase in service frequency. Customers typically reported travelling during rush hour periods. Transit customers assigned a global score of 8.2 for service quality satisfaction and loyalty, which was consistent with previous scores. Seventy-two per cent of customers rated service quality as excellent or good. Approximately 1 in 5 customers perceived Calgary Transit to have improved over the previous year. Nearly half of the customers identified themselves as committed users of the service compared to other transportation methods, and most customers stated that having more service during peak hours and in new communities should be priorities. Sixty-four per cent of respondents supported fare increases to fund service additions. It was concluded that there was a significant increase in overall transit use in 2005, which may have been due to its perceived convenience and the influence of economic factors. It was noted that the increase has not affected customers' perceptions of service performance. 8 tabs., 9 figs.

The Infinite Hotel

Science.gov (United States)

Wanko, Jeffrey J.

2009-01-01

This article provides a historical context for the debate between Georg Cantor and Leopold Kronecker regarding the cardinality of different infinities and incorporates the short story "Welcome to the Hotel Infinity," which uses the analogy of a hotel with an infinite number of rooms to help explain this concept. Wanko makes use of this history and…

The position of hotel chains in hospitality industry on example of Hilton Hotels

OpenAIRE

Sadykova, Margarita

2012-01-01

Within a few decades globalization continues to be widespread in all sectors. This phenomenon affects tourism as well, we can follow such new trends such as acquisitions or creation of big hotel groups.Thus, we can see how this issue is important nowadays.This bachelor thesis project is focused on analyzing the current position of hotel chains on market. In the theoretical part are explained major terms related to the operation of hotel chains, system of their functioning and comparisons with...

The Alberta oil sands story

Energy Technology Data Exchange (ETDEWEB)

1974-01-01

This report serves as a detailed introduction to the Alberta oil sands and their development. It includes a description of the oil sands deposits, an outline of crude bitumen recovery and upgrading processes, the role of Alberta Energy Company in oil sands development, environmental aspects, manpower requirements for oil sands development, research needs, and further oil sands projects. Presently proven recoverable reserves in the oil sands amount to 26.5 billion bbl of synthetic crude. Production from the Syncrude plant (125,000 bbl/d capacity) is expected to begin in 1977, followed by a Shell Canada operation around 1980. The provincial government will participate in the oil sand industry through its joint venture participation in Syncrude and its 50% share in Alberta Energy Company; the latter company participates in related aspects of the Syncrude project, such as pipelines. The result of Alberta's participation in the industry will mean that, directly or indirectly, the province will realize 60% of the total profits. The job creation potential of oil sands projects is estimated to be extensive, with a direct and indirect work force supported by oil sands activities possibly reaching 180,000 persons by the year 2000. Research needs have been identified, particularly in the area of in-situ thermal recovery technology, and the creation of the Alberta Oil Sands Technology and Research Authority has been authorized in order to meet these needs. Although current reserves are sufficient to support 20-30 synthetic crude plants, a number of factors will limit expansion of the industry. 8 figs., 5 tabs.

Largest solar installation on a hotel in Switzerland; Groesste Hotel-Solaranlage der Schweiz

Energy Technology Data Exchange (ETDEWEB)

Stadelmann, M.

2008-07-01

This article describes the solar thermal installation on the Hotel Europa in St. Moritz-Champfer, Switzerland. The installation provides heat energy for domestic hot water preparation and for the heating of the hotel's indoor swimming pool. A thirty-percent reduction of heating oil consumption has been obtained. The system, which is based on the 'low-flow' principle, provides the highest possible temperature difference while using low pumping energy. The hotel's hot-water circulation system, which ensures fast availability of hot water at the taps, is also discussed. This largest hotel solar installation is designed to meet heating and hot-water requirements during the summer season. The high requirements placed on the materials used are discussed. Schematics are provided and first operational experience is briefly discussed.

Southern Alberta system reinforcement

Energy Technology Data Exchange (ETDEWEB)

Rehman, A. [Alberta Electric System Operator, Calgary, AB (Canada)

2008-07-01

System planning for the Alberta Electric System Operator's (AESO) southern system was discussed in view of the growing interest in developing wind energy resources in the province. While Alberta currently has a total of 11,500 MW of installed wind power, southern Alberta has a very small capability for interconnecting additional wind resources. There are 3 main agencies involved in system planning for the southern region: (1) the Alberta Utilities Commission (AUC), (2) the AESO, and (3) the transmission facility owners. Transmission needs are studied by the AESO, who then applies to the AUC for approval. Transmission facility owners also apply to the AUC for approval to construct facilities. The AESO's roles are to operate the wholesale electricity market; plan the transmission system; arrange access for loads and generation; and oversee transmission system operation. The AESO is an independent agency with a public interest mandate. The AESO's queue management process has been designed to facilitate non-discriminatory system access. Development options currently being considered by the AESO include a 240 kV AC transmission line; a 500 kV AC transmission line; a 765 kV AC transmission line; a high voltage direct current (HVDC) system; and a voltage source converter (VSC) HVDC system. Radial and looped configurations are also being considered. The AESO is currently conducting a participant involvement program that involves open houses with the Canadian Wind Energy Association (CanWEA) and other provincial stakeholders. tabs., figs.

Vision 20/20 : saving for the future Alberta advantage

International Nuclear Information System (INIS)

Milke, M.

2006-03-01

As part of the Alberta Vision 20/20 project, Alberta's past and present spending patterns on natural resources and choices for the future were examined. Trust funds in Alberta, Alaska, and Norway were also compared, in order to learn from other jurisdictions. This report presented findings from Phase 3 of Vision 2020. The objectives of the study were to provide insight on what Alberta's economic, social and policy landscape might look like in the coming decades given expected demographic changes; benchmark Alberta's performance on key economic and social indicators and analyze government performance in related policy areas; supply useful, accessible information and possible solutions to Albertans about some of the challenges that demographic change is likely to bring; encourage discussion of issues among Albertans, including legislators and the media; and, where appropriate, encourage actions to mitigate or alleviate foreseeable problems. The guiding principles of the Vision 20/20 were first presented. Alberta's fiscal context and labyrinth of savings funds were examined. A detailed explanation and literature review of resource trust funds in Norway, Alaska, and Alberta were then provided followed by a comparison of the Alberta, Alaska, and Norway funds. Last, the report presented Alberta's options and discussion as well as recommendations. It was recommended that Alberta's annual per capita spending should not exceed population growth and inflation; the province should consider transfers of additional resource revenue into the Heritage Fund in the manner of the state of Alaska; and the province should deposit between 30 per cent and 40 per cent of all nonrenewable resource revenues in the Heritage Fund annually. 38 refs., 4 tabs., 17 figs., 4 appendices

MANAJEMEN RISIKO PADA PEMBANGUNAN PENGEMBANGAN HOTEL YANG SEDANG BEROPERASI ( STUDI KASUS PADA PEMBANGUNAN EXTENSION VILLA HOTEL ALILA UBUD )

OpenAIRE

I Ketut Yasa Dharmika; GAP. Candra Dharmayanti; IBN. Purbawijaya

2015-01-01

Construction of the hotel development is carried out without cessation of the hotel operations have a bigger challenge because of many things such as: accesses to the hotel, material loading area, noise, safety of guests and hotel staff, working time, demonstrations, etc should be well managed in order to minimize the impacts to hotel operation. Risk is the chance of occurrence of adverse events, which is caused by the uncertainty. The research aims to identify, analyze and how the risks can ...

Insight conference proceedings : Alberta power

International Nuclear Information System (INIS)

2004-01-01

This conference addressed issues dealing with Alberta's restructured electric power industry and new policies from the perspective of Alberta's independent power industry. It covered lessons learned from electric industry restructuring, transmission strategies, transmission frameworks, competitive markets, power costs, energy prices, and power outages. Interconnected power systems between Alberta and British Columbia were also reviewed along with grid reinforcement requirements. Markets and restructuring efforts in other jurisdictions such as Quebec and Maritime Canada were briefly reviewed. The move to deregulate the industry has played an important role in restructuring a vertically integrated industry into power generation, transmission and distribution. High electricity prices eventually resulted in re regulation of the industry and a synergy between wholesale and retail markets. Five of the 17 papers were indexed separately for inclusion in the database. refs., tabs., figs

Is the restructuring of Alberta's power market on the right track? Evaluating Alberta's first two years of deregulation

International Nuclear Information System (INIS)

Wellenius, K.; Adamson, S.

2003-07-01

The performance of Alberta's restructured electricity market was evaluated since its move to wholesale competition in January 2001. This paper presents the following eight conclusions that the authors arrived at following the evaluation: (1) To meet growing demand, the electricity prices in Alberta would have increased regardless of the type of environment (regulated or not). Capacity investment was required, and it was believed that moving to competition was the best way to attract investors. (2) Success in attracting private investment was attained as a result of Alberta's open market. It has restored reliability of supply and moderated prices. (3) Price comparisons must take into account what the prices would have been if the market had remained regulated. Due to unique generation costs and regulatory environments, comparisons with other regulated jurisdictions is inappropriate. (4) Convergence with other energy rates that would have been seen under regulation is being noted with respect to Alberta's market prices. (5) Under deregulation, prices increase according to the need for new investment and fall after the investment is made. Alberta has been on a path toward continued reduction in wholesale prices since 2001. (6) The non-price benefits of restructuring include improved generation efficiency, captured residual value from regulated assets, and shifting investment risk of new capacity additions from consumers to generators. (7) Downward pressure on prices was noted as a result of deregulation, as expected. (8) Significant value for consumers was captured through Alberta's restructuring process. 7 tabs., 7 figs

Application of Text Mining to Extract Hotel Attributes and Construct Perceptual Map of Five Star Hotels from Online Review: Study of Jakarta and Singapore Five-Star Hotels

Directory of Open Access Journals (Sweden)

Arga Hananto

2015-12-01

Full Text Available The use of post-purchase online consumer review in hotel attributes study was still scarce in the literature. Arguably, post purchase online review data would gain more accurate attributes thatconsumers actually consider in their purchase decision. This study aims to extract attributes from two samples of five-star hotel reviews (Jakarta and Singapore with text mining methodology. In addition,this study also aims to describe positioning of five-star hotels in Jakarta and Singapore based on the extracted attributes using Correspondence Analysis. This study finds that reviewers of five star hotels in both cities mentioned similar attributes such as service, staff, club, location, pool and food. Attributes derived from text mining seem to be viable input to build fairly accurate positioning map of hotels. This study has demonstrated the viability of online review as a source of data for hotel attribute and positioning studies.

Assessment in Alberta: Dimensions of Authenticity.

Science.gov (United States)

Horvath, Frank G.

The assessment programs of Alberta Education (Canada) are described, and the principles that guide these programs are reviewed. Alberta is committed to authentic assessment in its three major assessment programs: (1) the Diploma Examinations Program for certification in specific courses at the end of high school; (2) the Achievement Testing…

Hotel Nikko Tianjin General Manager Interview

Institute of Scientific and Technical Information of China (English)

2007-01-01

Before the grand opening of Hotel Nikko Tianjin on April 11,Beijing Review conducted an interview with Mr.Hiroshi O’ishi,General Manager of the new hotel,in order to share the operational and management expertise of Nikko Hotels International with our readers.

Penerapan Interior Branding pada Hotel Yello

OpenAIRE

Gunawan, Astri Indrawati

2017-01-01

The development of entertainment and tourism in Surabaya has lead to increasing of tourist arrival. This condition makes hotel businesses flourishing. The 3 star hotel is currently the best-selling hotel due to adequate facilities at current economic level. To cope with the competition, many 3 star hotels applied branding in the interior. Interior branding is formed not only from the visual beauty, but rather to the room's atmosphere that contains stories and unique messages to influence the ...

From Smart Rooms to Smart Hotels

OpenAIRE

Petrevska, Biljana; Cingoski, Vlatko; Gelev, Saso

2016-01-01

This paper gives an overview of a potential path that new hotels have to satisfy to improve their status from a hotel with smart rooms towards a full-scale smart hotel facility. It presents a possible transitional way including innovative applications based on modern information technology for ambient settings in the domain of hotel industry that aims to improve the quality of offered services towards clients, starting from the present level of smart rooms. The main objective i...

Enterprise Architecture Data Pada Hotel ABC

OpenAIRE

Soesatyo, Stephanie; Wibowo, Adi; Handojo, Andreas

2015-01-01

Hotel ABC is a company engaged in hospitality management, i.e. room rental, rental of meeting rooms and coffee shop. Hotel ABC has a branch that has the same specifications of the hotel. In business process, Hotel ABC has information systems to support existing business processes. However, existing information systems have not been integrated as a whole. Based on the condition stated above, analysis and design of enterprise architecture information system is created for the company. The proce...

Marketing strategy of The Emblem Hotel

OpenAIRE

Dolníková, Žofia

2014-01-01

Bachelor thesis analyzes the marketing strategy of The Emblem Hotel. The work combines two main parts - theoretical and practical, based on the chosen hotel. The first part defines the main terms and concepts associated with marketing and services in the hotel environment. Another section is devoted to presentation and analysis of individual marketing mix with its application to the hotel. The last section contains of an analysis of competition and SWOT analysis, on the basis of which in the ...

Differentiating emotional hotel experiences

NARCIS (Netherlands)

Desmet, P.M.A.; Guiza Caicedo, D.; Van Hout, M.

2009-01-01

Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were

Non-conventional development in Alberta

International Nuclear Information System (INIS)

Precht, P.

1998-01-01

Alberta's oil sands have been recognized as a major strategic resource in Alberta's and Canada's energy and economic future. The oil sands cover an area of almost 77,000 square kilometres and contain approximately 1.7 trillion barrels of oil, of which 300 billion barrels are believed to be recoverable. Highlights of Alberta production from 1973 to 1997 were reviewed. The review showed that by 1997, production of bitumen and synthetic crude oil from the oil sands reached 520,000 barrels per day which is 33 per cent of Alberta's and 25 per cent of Canada's total liquid petroleum production. Activities in oil sands development were outlined, including land sales, historical capital spending, predicted capital spending, technological improvements, and production and price forecasts. Improvements in oil recovery have been accounted for by technological improvements such as multi-lateral drilling, steam assisted gravity drainage, hydrotransport, and synergies with existing facilities. Since 1993, there has been a sharp increase in oil sands land sales. A total investment of $18.8 billion has been announced for the Athabasca, Cold Lake and Peace River deposits for the near future. Prospects for continuing vigorous development in oil sand extraction was predicted. 1 tab., 9 figs

Deregulation and the Alberta experience : the implications for Ontario

International Nuclear Information System (INIS)

Charach, L.

2002-01-01

This paper provides a 15 month assessment of Alberta's new competitive electricity market. It also presents lessons that Ontario customers could learn from Alberta's experience. The goal for restructuring is to achieve lower electricity prices, competitive retail markets, increased flexibility of contracts, and to remove investment risks from consumers. Alberta's restructured market includes power generation, high voltage transmission, low voltage transmission and retail sales. Economists agree that deregulation has brought lower prices and other consumer benefits despite some imperfections. After one year, prices in Alberta have gone down from $130/MWh to $30/MWh. Power supply has increased along with demand response, market competitiveness, liquidity, and thermal and economic efficiency. In 2001, Alberta was a net exporter of electricity. In 2001, it was ranked by the Center for Advancement of Energy Markets (CAEM) which ranks states and provinces by 22 attributes for how they are restructuring their power markets. Alberta ranked first overall in North America. Ontario ranked sixteenth. 4 tabs., 5 figs

AKSESIBILITAS HOTEL HORISON BEKASI DENGAN MAL METROPOLITAN

Directory of Open Access Journals (Sweden)

Nadia Nursintia

2016-03-01

Full Text Available Abstract - Development of accommodation services is growing very fast, the construction of hotels ranging from low to star property confirms that the business is very profitable and promising. Growing hotel development as the presence and development of tourism in a region. Concept of mix used and are now growing in demand by developers. In addition to shorten the land, its facilities are increasingly in demand, because the concept of developing the land into two business buildings comprising the hotel and mall, can provide ease of access for service users to carry out all the activities that support their activities. Accessibility is a very important thing to be considered for the service users to choose the hotel accommodation that will be flown them. Distance, transportation, facilities, road conditions, and ease of location had been the benchmark and consideration to get a suitable hotel for their activities.   Keyword : Accessibility, Hotel   Abstrak - Perkembangan jasa akomodasi saat ini berkembang sangat cepat, dibangunnya hotel mulai dari hotel rendah hingga bintang menegaskan bahwa bisnis properti ini sangat menguntungkan dan menjanjikan. Pembangunan hotel berkembang seiring hadirnya dan berkembangnya pariwisata di suatu daerah. Konsep mix used pun kini semakin berkembang dan diminati oleh para pengembang. Selain karena mempersingkat lahan, fasilitas nya pun semakin diminati, karena konsep mengembangkan satu lahan menjadi dua bangunan usaha yang terdiri dari hotel dan mal, dapat memberikan kemudahan akses untuk para pengguna jasa untuk melakukan segala aktifitas yang mendukung kegiatannya. Aksesbilitas merupakan hal yang sangat penting yang menjadi pertimbangan bagi para pengguna jasa akomodasi untuk memilih hotel yang akan mereka singgahi. Jarak, transportasi, fasilitas, kondisi jalan, dan kemudahan lokasi lah yang menjadi tolak ukur dan pertimbangan untuk mendapatkan hotel yang cocok bagi kegiatan mereka.   Kata Kunci

Family involvement and hotel online reputation

Directory of Open Access Journals (Sweden)

J. Diéguez-Soto

2017-07-01

Full Text Available Online reputation is nowadays particularly significant in the context of hotel firms due to the high sensitivity and enormous influence of electronic word-of-mouth activities of customers. Since there is still no clear set of online reputation-generating factors, the aim of this paper is to contribute to this knowledge considering the role of family governance as an antecedent of hotel online reputation. Specifically, our purpose is to explain whether the heterogeneity among family firms regarding their family influence on the business exerts a significant effect on online reputation of hotel firms, investigating how family ownership and family management dimensions interact in terms of influencing online reputation. Our findings, based on a sample of 157 Spanish family hotels, indicate a positive influence of family ownership on a hotel's online reputation, augmented by a positive moderating effect of the family management represented by the presence of a family CEO managing the hotel.

MANAJEMEN RISIKO PADA PEMBANGUNAN PENGEMBANGAN HOTEL YANG SEDANG BEROPERASI ( STUDI KASUS PADA PEMBANGUNAN EXTENSION VILLA HOTEL ALILA UBUD

Directory of Open Access Journals (Sweden)

I Ketut Yasa Dharmika

2015-07-01

Full Text Available Construction of the hotel development is carried out without cessation of the hotel operations have a bigger challenge because of many things such as: accesses to the hotel, material loading area, noise, safety of guests and hotel staff, working time, demonstrations, etc should be well managed in order to minimize the impacts to hotel operation. Risk is the chance of occurrence of adverse events, which is caused by the uncertainty. The research aims to identify, analyze and how the risks can be managed. The method in this research is Descriptive Qualitative Risk Analisis. Respondents determined by Purposive Sampling, from various stakeholders who are competent in this development. The research are identified 47 risks. Eleven risks are unacceptable risk includes  : noise, licensing, planning of MEP works, declining of contractor profit, the rising cost for build a new access roads, land slides, limited parking, hotel access interference,  discomfort of the hotel’s guests and staff, disruption in the project work time and delay of project completion due to interruption by the hotel operations. Nineteen risks are undesirable risk includes: public opinion, decreasing of green open land, insufficient capacity of the existing facilities, difficulties in the hotel's marketing, declining of the hotel room’s selling prices, the declining of satisfaction level of hotel guests, decreasing of hotel’s profits, lack of project scope, nappropriate strategy for supplying material and equipment and lack of competence of the project consultants and contractors, inappropriate standard of job’s handling, lack of quality control, inappropriate  project organizational, improper work methods, limited area for materials loading, decreasing of  cleanliness levels of the hotel, insufficient noise isolation blocks. Ten risks are acceptable risk and seven risks are negligible risk. Major risks are unacceptable and undesirable risk, which are need to be managed

Overview the Seven Stars Rating in Hotel Industry

Directory of Open Access Journals (Sweden)

Agung Gita Subakti

2012-11-01

Full Text Available Picking the right hotel can be tricky especially in today’s world of multiple rating systems. A luxury hotel rating once topped out at five stars but in the war to snag vacationers certain hotels that sing tunes of opulence and luxurious pleasure have started to accumulate seven stars. Star rating systems vary from continentto continent, country to country, and in a country. Hotel ratings have become a subjective assessment of amenities depending on the hotel and location. But the big question that is how they rate a seven stars Hotel. What makes it different from five stars Hotel or any fine establishment alike. In this case, the author is over viewing some of the Hotels in the world that are known for its seven stars reputation and taking a closer look on how they get their reputation for being the most luxurious Hotels in the world.

Aplicació Microsoft .Net : Hotel Spa

OpenAIRE

Marquès Palmer, Jordi

2010-01-01

Desenvolupament d'una aplicació amb Microsoft .NET, WCF, WPF, Linq2SQL, d'un Hotel Spa. Desarrollo de una aplicación con Microsoft .NET, WCF, WPF, Linq2SQL, de un Hotel Spa. Application development using Microsoft .NET, WCF, WPF, Linq2SQL, for a Spa Hotel.

Hotel Overbooking and Cooperation with Third-Party Websites

Directory of Open Access Journals (Sweden)

Yufeng Dong

2015-08-01

Full Text Available Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations and customer no-shows. This paper discusses pricing and overbooking strategies of a hotel in the context of cooperation with multiple third-party websites and analyzes how these strategies influence the cooperation process. The increase in profits resulting from the overbooking strategy is also examined. A model of a Stackelberg game between the hotel and third-party websites and a Nash game among the third-party websites are developed to analyze the process. Results indicate that the compensation coefficient has a slight influence on hotel pricing strategy, but causes a sharp decrease in overbooking level. As the hotel demands to lessen the probability of denying under higher compensation rate, the third-party websites would exert less sales effort to reduce the demand of online customers. Results also show that under a given market demand, hotel effort only serves to redistribute market shares among the hotel and third-party websites, without influencing hotel pricing and overbooking decisions. Specifically, the market shares of the third-party websites decrease in the effort level of the hotel resulting from an increase in the hotel market share. Finally, in the numerical example where one hotel and two websites are analyzed, hotel overbooking strategy improves hotel profit by 4.20%, whereas profit improvements for Websites 1 and 2 are as high as 5.26% and 5.21%, respectively. Managerial implications of the study are also provided.

Fuzzy Expert System For The Selection Of Tourist Hotels

Directory of Open Access Journals (Sweden)

GOPAL SINGH

2015-08-01

Full Text Available In the present work a simple and very effective mathematical model is designed for tourist hotels of LEVEL 2. Location of hotels building structure of hotels quality of hotels feedback of hotels and advertisement of hotels are as input factors. Trapezoidal membership function and triangular membership function are used for fuzzification process and defuzzification is done by COG technique. The fuzzy logic has been utilized in several different approaches to modeling the selection of tourist hotels process. This model addressed the hotel of LEVEL2 and this model concludes that the hotel is LEVEL 2 with degree of precision 52.15 .

INVESTMENT EFFICIENCY IN NEW HOTEL BUILDINGS IN CROATIA

Directory of Open Access Journals (Sweden)

Eddy Rot

2012-12-01

Full Text Available Abandonment of mass tourism in the late 80-ies of 20th century and attitude of humane tourism oriented to the needs and requirements of individuals, it is characterized by changes in the design and architectural design of hotel facilities. Features and functionality of hotel facilities are affected by trends in tourism demand. Tourism gets new features, which hotel companies must adapt. Individualism, humanism and hedonism are the guidelines that accompany the tourist industry in the 21st century. They determine the new considerations shaping and arranging hotel facilities, and the need for transformation of the hotel buildings designed for mass tourism in facilities for contemporary tourist who is aware of his needs, desires and aspirations. These trends should be monitored and the hotel industry in Croatia. The last decade marked by investments in reconstruction and modernization of existing hotel facilities, but investment in new hotel facilities are still minor. The reason for this is the fact that the hotel industry is low profitable activity, but also in the unfinished privatization, lack of domestic financial capital and the lack of attractiveness of the Croatia to attract foreign capital which would allow meaningful construction of new and rehabilitation of existing hotel facilities in line with trends in the tourism market. This paper critically examines the state of the hotel industry in the Republic of Croatia and its competitiveness in Europe, and it presents the results of research on the effectiveness of building a fictional hotel in Croatia, with a comparative analysis with European hotels.

The Modern Marketing Communications of Hotel Enterprises

Directory of Open Access Journals (Sweden)

Vlashchenko Nataliia M.

2017-06-01

Full Text Available The article is aimed at studying the features of marketing communications in the hotel industry and developing scientific-practical recommendations to activate their use at the level of domestic hotel enterprises. A classification of the communications of hotel enterprises, with defining the place for marketing therein, has been compiled. A complex of marketing communications of hotel enterprises has been developed, taking account of the current marketing instrumentarium. Objectives for the staff of hotel enterprises in terms of activities in the social networks have been formulated. Recommendations to activate the development of Internet marketing in the sphere of hospitality have been developed. It has been concluded that the special feature of promoting services of a hotel enterprise is the development of personalized relationships with customers.

Corporate social responsibility in hotel industry

Directory of Open Access Journals (Sweden)

Maciej Abram

2016-10-01

Full Text Available The first objective of this article is to describe the fundamental aspects of the concept of Corporate Social Responsibility (CSR. The second goal is to present the activities, or the so-called good practices that hotels may take up and which are in tandem with the idea of CSR. The good practices will be described on the example of Polish hotel group and two hotels active on the Polish market, especially in Krakow. The article outlines possible benefits resulting from the implementation of CSR principles into the hotel strategy.

ENVIRONMENTAL MANAGEMENT AT STAR RATED HOTEL IN BALI

Directory of Open Access Journals (Sweden)

Jaya Pramono

2014-03-01

Full Text Available The outcomes of tourism in relation to the environmental sustainability is to preserve nature, environment, and resources availablity. Therefore, the obligation to maintain sustainability of environmental are become a top agenda for the managers of the star-rated hotels. In line with this spirit the high growth of hotel and tourist arrival in Bali correlated with the high of resources use to meet the demand of hotel guests, it will affect to the environment of hotel and the environmental of Bali. This study surveyed 126 star hotels in Bali (which consists of four (4 one-star hotels, ten (10 two-star hotels, thirty-nine (39 three-star hotels, twenty-four (24 four-star hotels, and forty-nine (49 five star hotels, using a questionnaire, where the alternative answer used the seven (7 options, and the data were analyzed using descriptive statistics, and structural equation modelling (SEM. This study successfully established a significant model that describes the relationship between environmental issues, environmental management processes, and the benefits of environmental management processes in star rated hotels in Bali. Also the results of this research demonstrate that: 1. There is a significant relationship between environmental issues to the process of environmental management at star rated hotels in Bali, and 2. There is a significant relationship between the process of environmental management to the the benefits of environmental management processes of the star rated hotels in Bali. Furthermore, the issues of environment is consists of: a. The issue of pressure from tour operator, b. The issue of customer and tourists pressure, and c. The issue of climate change. Then the environmental management process of hotel consists of: a. The wastewater management process, b. The solid waste management processes, and c. The chemical management processes, and finally the benefits of environmental management processes in star hotels are consists of: a

Marketing the University of Calgary to Frosh: A Motivational Typology of Student-College Choice.

Science.gov (United States)

Barnetson, Robert James

This thesis proposes a segmentation of the University of Calgary's (Canada) freshman class based on benefits sought from attendance and provides descriptions of each benefit segment that includes the impact of institutional characteristics. A motivational typology for university participation is presented and the marketing implications of this…

A Mathematical Model of the Hotel Service Oligopoly Market and a Conflict-Optimal Management Method of the Hotel Complex Competitiveness

Directory of Open Access Journals (Sweden)

M. Soro

2015-01-01

Full Text Available The aim of this work is to enhance competitiveness of hotel complex management in the hotel service market of the state of Côte d'Ivoire.The objectives of this study are:1 producing a model of oligopoly market of hotel services based on marketing research;2 synthesis of the conflict-optimum management method of a hotel complex using the model of oligopoly market of hotel services;3 study of issues on competitiveness enhancement of running hotel complex in the market of oligopoly under counter-conditions of other hotel complexes.To obtain the result the paper offers to use techniques of classical and modern theory of management, namely methods of the theory of optimal management of multi-object multicriteria systems, methods of game theory, methods of system analysis, operations research and decision-making.The paper proposes a model of the oligopoly market for interaction of hotels in the hospitality services in Stackelberg’s form in which, as the "governing" parameters, a hotel complex has the accommodation cost in the selected category and the advertising cost. Monthly income of the hotel complex is proposed as an indicator of the efficiency. Evaluation of success in the market is based on the indicator of competitiveness.To solve the problem of multi-criteria optimization the paper offers a method of conflictoptimum competitiveness management of hotel complexes. It considers a model example of the interaction between two complexes in the market of duopoly.It is concluded that in the case of a saturated demand for the services of hotel complexes, there is a guaranteed Nash solution, which ensures a certain profit regardless of the actions of another hotel complex. In the case of unsaturated demand (lack of customers in the market there is no guaranteed solution, which is a prerequisite for entry into agreement between the market players.The model obtained can be useful for observing trends in the market of hotel services.

SUSTAINABLE FACTORS IN THE HUMAN ASSETS OF DANA HOTEL AS A HERITAGE HOTEL IN SOLO, INDONESIA

Directory of Open Access Journals (Sweden)

Wahyuniwati Wahyudi

2018-03-01

Full Text Available This research aims to study what sustainable factors of Dana Hotel in the human assets; and also find out what the status of Dana Hotel, using VRIN analysis (Value, Rarity, Imperfect Imitability, and Non-Subs­ti­tu­ta­bility from Natural Language Data of observation and in-depth interviews in a descriptive qua­litative study. In results, in order to achieve sustainability, Dana Hotel has valuable, rare, imperfectly imitable, and non-subs­titutable factors in the human assets. As the human assets are valuable, rare, im­perfectly imitable, and non-subs­titutable, the status of Dana Hotel is sustainable in the context of hu­man resources. It is concluded that following the success of Dana Hotel, organizations that have those fac­tors or even more, tend to have big opportunities to survive.

How energy efficient are hotels really? An investigation on the energy consumption in the hotel business; Wie energieintensiv sind Hotels wirklich? Studie ueber den Energieverbrauch in der Hotellerie

Energy Technology Data Exchange (ETDEWEB)

Bernard, Soara [Wuppertal Univ. (Germany); Voss, Karsten [Wuppertal Univ. (Germany). Fachbereich Architektur

2012-11-01

Energy savings and increased energy efficiency gain in importance in the hotel sector. But at which energy consumption is a hotel energy efficient? What are the typical energy consumption figures? Compared to other utilizations of buildings the available data for hotels is low. Against this background, the Department of Building Physics and Building Services of the University of Wuppertal (Wuppertal, Federal Republic of Germany) investigates energy consumption in hotels. These studies are funded by the Federal Ministry of Economy and Technology within the research initiative EnOB (Research for energy-optimized construction).

The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention

OpenAIRE

Seo Yeon Kim; Jong Uk Kim; Sang Cheol Park

2017-01-01

With the rapid development of information technology in hotel booking context, it is no doubt that many hotels consequently enhance the needs of integrating information technologies into their overall business operations. In this study, we developed a research model which consists of perceived value, trust toward a third party online booking site, and trust toward hotels, and tested it by using partial least square techniques. Survey data were collected from 307 individuals who have prior exp...

Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

OpenAIRE

Milan Bradić; Ljiljana Kosar; Bojana Kalenjuk

2013-01-01

This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores) given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in...

Etap Hotel Augsburg City with green technology. VRV heat recovery technology in low-budget hotels: 2-conductor and 3-conductor systems; Etap Hotel Augsburg City mit gruenen Extras. VRV-Technologie in Low-Budgets-Hotels in 2- und 3-Leiter Ausfuehrung

Energy Technology Data Exchange (ETDEWEB)

Graupensberger, Thomas; Huhn, Ole [Daikin Airconditioning Germany GmbH, Muenchen (Germany)

2011-11-15

Etap Hotel, the low-budget hotels of the Accor Group and the European leader in this segment, opened a new hotel in Augsburg city on 1 March 2010. the building was constructed according to ecological criteria and boasts state-of-the-art technology. The contribution presents details.

China joins Alberta oilsands research

International Nuclear Information System (INIS)

Anon.

1992-01-01

This paper reports that China's state oil company has bought a stake in an in situ oilsands research project in northern Alberta. China National Petroleum Corp. (CNPC) will invest $6.5 million in the Underground Test Facility (UTF) operated by Alberta Oilsands Technology and Research Authority (Aostra) near Fort McMurray. It is the first foreign research investment for CNPC. The UTF is a joint venture by provincial agency Aostria, the Canadian federal government, and commercial partners in underground mining techniques to extract crude oil from bitumen. Alberta opened a trade office in Beijing in 1991 and now sells several hundred million dollars a year in petroleum equipment and services to China. A horizontal well in situ steam injection process is approaching the production stage at the UTF. It is to begin producing at a rate of 2,000 b/d this fall. The current project is a followup to a pilot project

Kubija Hotell-Loodusspaa = Kubija Hotel-Nature Spa

Index Scriptorium Estoniae

2012-01-01

Võrus Männiku tee 43A asuva Kubija Hotell-Loodusspaa sisekujundusest. Sisearhitektid Tiiu Truus ja Birgit Jaanus (Stuudio Truus). Arhitektid Indrek Tiigi ja Helle-Triin Hansumäe. Loetletud Stuudio Truus tehtud töid

ROLE OF COLOR TO SUPPORT THE ACHIEVEMENT OF RELAXATION IN BUSSINES HOTEL (CASE STUDIES OF BUSINESS HOTEL IN SEMARANG

Directory of Open Access Journals (Sweden)

Adel Issa Elsosan

2015-12-01

Full Text Available Semarang sebagai pusat bisnis dan pariwisata di Jawa Tengah memberikan kesempatan bagi investor untuk berinvestasi di Semarang. Akhir-akhir ini bisnis perhotelan di Kota Semarang menunjukkan prospek cerah. Hal ini dapat dilihat dari meningkatnya jumlah wisatawan yang menginap di hotel. Salah satu alasannya adalah banyak kegiatan seperti pertemuan yang diselenggarakan oleh instansi pemerintah, baik lokal maupun nasional, yang diselenggarakan di kota Semarang. Berdasarkan hasil survei awal, sebagian besar hotel di Semarang masih minim fasilitas dan tidak berlaku pentingnya pelaksanaan warna bagi pengunjung. Studi tentang peran warna untuk mencapai relaksasi ini penting karena jika relaksasi mencapai sehingga manusia dapat membuat lebih konsentrasi dan merasa menyegarkan. Tujuan dari penelitian ini adalah: Studi tentang bagaimana warna mempengaruhi dalam penciptaan relaksasi di hotel bisnis di Semarang. Sampel penelitian diarahkan ke hotel menggunakan warna dingin dan hotel warna hangat di Semarang. Metode analisis yang digunakan adalah analisis deskriptif. Berdasarkan hasil dan analisis, kesimpulan dalam penelitian ini adalah: (1 Warna dalam menciptakan relaksasi sangat penting bagi responden dan kedua warna dingin dan warna hangat dapat membuat dan menciptakan relaksasi. (2 Hal-hal yang mempengaruhi pemilihan warna untuk meningkatkan bisnis hotel adalah tujuan untuk tinggal di hotel, pertimbangan ini untuk bekerja dan nilai pribadi seperti liburan, juga relaksasi. [Title: Role of Color to Support The Achievement of Relaxation in Bussines Hotel (Case Studies of Business Hotel in Semarang] Semarang as a business and tourism hub in Central Java provides an opportunity for investors to invest in Semarang. Lately the hospitality business in the city of Semarang show bright prospects. It can be seen from the increasing number of tourists who stay at the hotel. One reason is that many activities such as meetings held by government agencies, both local

Quantum Hilbert Hotel.

Science.gov (United States)

Potoček, Václav; Miatto, Filippo M; Mirhosseini, Mohammad; Magaña-Loaiza, Omar S; Liapis, Andreas C; Oi, Daniel K L; Boyd, Robert W; Jeffers, John

2015-10-16

In 1924 David Hilbert conceived a paradoxical tale involving a hotel with an infinite number of rooms to illustrate some aspects of the mathematical notion of "infinity." In continuous-variable quantum mechanics we routinely make use of infinite state spaces: here we show that such a theoretical apparatus can accommodate an analog of Hilbert's hotel paradox. We devise a protocol that, mimicking what happens to the guests of the hotel, maps the amplitudes of an infinite eigenbasis to twice their original quantum number in a coherent and deterministic manner, producing infinitely many unoccupied levels in the process. We demonstrate the feasibility of the protocol by experimentally realizing it on the orbital angular momentum of a paraxial field. This new non-Gaussian operation may be exploited, for example, for enhancing the sensitivity of NOON states, for increasing the capacity of a channel, or for multiplexing multiple channels into a single one.

Legal liability and claims for the hotel industry

OpenAIRE

Dimcho Todorov

2017-01-01

The paper presents a review of various aspects of legal liability and claims to hotel management arising in the hotel industry in the context of the legal framework and possible legal consequences for hotels and other types of commercial accommodation establishments. The main reasons for accidents' occurrence in the hotel industry are chronologically traced. Possible claims to the hotel management are also presented in detail. The problem with workplace discrimination, which is considered as ...

Emergency Management for Disasters in Malaysian Hotel Industry

Directory of Open Access Journals (Sweden)

AlBattat Ahmad Rasmi

2014-01-01

Full Text Available This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and International in Kuala Lumpur, Subang, and Putrajaya are undertaken. The result revealed that Malaysian hotels are exposed to a wide range of natural and man-made disasters. Malaysian hotels lack proactive emergency planning and a lot of constraints which impede successful emergency planning for disasters in the hotel industry in Malaysia, with emphasizing on the relevant authority’s role to demonstrate emergency management to hotels convincing them to adopt such practices, so they can be able to cope with emergencies effectively.

Power plays: Elusive electricity goals still light up Ontario and Alberta leaders

Energy Technology Data Exchange (ETDEWEB)

Lunan, D.

2002-10-07

Experiences with electric industry deregulation in Alberta and Ontario are discussed. It appears that opening up the market to competition has not lived up to the expectations of its proponents of a paradise of plentiful cheap power, although neither is it a swamp of shortages and sky-rocketing prices (disregarding start-up glitches) as characterized by those opposed to privatization of the electric utilities. The paper describes the many ups and downs of the debut of the deregulated electric power market in both provinces, the surprising reluctance of investors to enter the market, the unexpected surge of prices during periods of high demand, the frustration and rising dissatisfaction of residential consumers, and the efforts of regulatory agencies to make adjustments and bring a degree of stability to the system. The consumer billing complaints have benefited at least one segment of industry: it created a profitable business for software developers, such as Calgary-based UtilityNet, who offer power management products to large industrial and commercial consumers that allow them to track energy purchases, monitor risk management initiatives and confirm actual electricity use against budgets and utility billings. UtilityNet is also preparing applications software designed to calculate and track greenhouse gas emissions and identify emission reduction opportunities. In general, large-scale users of electricity appear to have achieved some of the promised benefits; residential consumers have yet to experience any meaningful benefit from the announced advantages of competition.

The Hotel as the Holiday/Stay destination: Trends and Innovations.

OpenAIRE

Hackett, Gereva; Melia, Detta

2012-01-01

This paper analyses trends in the international hotel industry and provides insights into the trends that are most likely to influence future business success. Trends, such as, design, social and lifestyle changes, the eco-hotel, the historically significant hotel, the sports hotel, the health spa, the quirky hotel, the boutique hotel and the fashionable hotel which are differentiating the traditional hotel product are discussed. This paper is based on primary and secondary research providing...

Alberta producers' gas export prices slip

International Nuclear Information System (INIS)

Chandrasekharaiah, M.N.; Dubben, G.; Kolster, B.H.

1992-01-01

This paper reports that Alberta gas producers have approved a new contract with California buyers that includes slightly lower wellhead prices and more flexible pricing terms. The 1 year agreement, will apply a flexible price formula to gas sales. A basic volume of 212 MMcfd will receive $1.52 (U.S.)/Mcf. A and S also will buy 200 MMcfd at prices paid for other Alberta gas in the California market. It will have the right to buy added volumes at prices indexed to gas sold into California from the U.S. Southwest. Ballots cast by producers were to be verified by regulatory agencies in Alberta and British Columbia. The more flexible price terms in the new contract are seen as a positive development for negotiations in a dispute over long term contracts

Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

Directory of Open Access Journals (Sweden)

Milan Bradić

2013-04-01

Full Text Available This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in business tourism segment.

DAMPAK PENERBITAN PERATURAN WALIKOTA YOGYAKARTA NOMOR 77 TAHUN 2013 TENTANG PENGENDALIAN PEMBANGUNAN HOTEL TERHADAP PERMOHONAN IZIN PEMBANGUNAN HOTEL DI KOTA YOGYAKARTA

OpenAIRE

., BERLIAN

2015-01-01

Together with the increasing of tourist who visit in Yogyakarta, the amount of the hotel constructions are increasing too. It is very common to find a hotel in every side of this city. This leads a problem. The hotel construction become uncontrolled in this city. In this situation, the Yogyakarta District Govermentm make a moratorium regulation about a hotel construction with Peraturan walikota Yogyakarta Nomor 77 Tahun 2013 tentang Pengendalian Pembangunan Hotel. This paper will discuss ...

Hotel revenue management – a critical literature review

OpenAIRE

Ivanov, Stanislav; Zhechev, Vladimir

2012-01-01

The paper presents a literature review of the main concepts of hotel revenue management (RM) and current state-of-the-art of its theoretical research. The article emphasises on the different directions of hotel RM research and is structured around the elements of the hotel RM system and the stages of RM process. The elements of the hotel RM system discussed in the paper include hotel RM centres (room division, F&B, function rooms, spa & fitness facilities, golf courses, casino and gambling fa...

Clean air strategy for Alberta: Background project reports

International Nuclear Information System (INIS)

1991-06-01

As a background to the development of a clean air strategy for Alberta, reports are presented which cover the definition of what clean air is, the applicability of full cost accounting to this strategy, market-based approaches to managing Alberta air emissions, gas and electric utility incentives programs for energy efficiency, energy efficiency legislation in Alberta and other jurisdictions, initiatives which address emissions reduction in the transportation sector, coordination of science and technology relevant to clean air issues, and initiatives in energy and environmental education

Importance of staff training in hotel industry Case Study: Hotel Dukagjini

Directory of Open Access Journals (Sweden)

MSc. Albana Gazija

2011-12-01

Full Text Available In every business, independently of the activity, human resources are the most precious capital. In terms of global competition and rapid change, personnel training are essential. Every manager should be able to attract qualified and capable personnel, in order to use their skills in achieving organizational objectives. In a market economy where uncertainty is rather widespread, obtaining knowledge and information is becoming a source for creating competing advantages. One of the most important aspects in contemporary hotel industry is getting to know the new methods and techniques through training. Staff training is an important part in Human Resource Management, in order to improve employee performance, respectively it helps putting their skills to better use and specialization in their work. Application of an efficient training process has an important impact in increasing employee performance.      The aim of this study is to understand the importance of personnel training in hotel industry. The study includes the theoretical part for staff training, importance and benefits. The empirical part is composed by a qualitative method research of Hotel Dukagjini in Peja. The paper’s results have shown that management has a relatively good understan-ding of the importance of personnel training; the hotel may be in a favorable situation if the employees keep taking continuous training.

Fuzzy Expert System For The Selection Of Tourist Hotels

OpenAIRE

GOPAL SINGH

2015-01-01

In the present work a simple and very effective mathematical model is designed for tourist hotels of LEVEL 2. Location of hotels building structure of hotels quality of hotels feedback of hotels and advertisement of hotels are as input factors. Trapezoidal membership function and triangular membership function are used for fuzzification process and defuzzification is done by COG technique. The fuzzy logic has been utilized in several different approaches to modeling the selection of tourist h...

Predictors of exclusive breastfeeding: observations from the Alberta pregnancy outcomes and nutrition (APrON) study.

Science.gov (United States)

Jessri, Mahsa; Farmer, Anna P; Maximova, Katerina; Willows, Noreen D; Bell, Rhonda C

2013-05-16

Despite growing evidence that supports the importance of 6-month exclusive breastfeeding, few Canadian mothers adhere to this, and early weaning onto solids is a common practice. This study assessed infant feeding transitions during the first 6 months postpartum and factors that predicted exclusive breastfeeding to 3 and 6 months. This prospective cohort study was part of the Alberta Pregnancy Outcomes and Nutrition study (APrON). From an initial sample of 600 pregnant women recruited from Edmonton and Calgary, 402 mothers provided complete details at 3 months postpartum; 300 stayed on to provide information at 6 months postpartum. During pregnancy and at 3 and 6 months postpartum, data on maternal and infant socio-demographic, behavior, and feeding were collected. Even though there was a high rate of "ever having breastfed" (98.6%), exclusive breastfeeding rates for 3 and 6 months were 54.0% and 15.3%, respectively. After controlling for potential confounders, the study showed that mothers who held post-graduate university degrees were 3.76 times more likely to breastfeed exclusively for 6 months than those without a university degree (95% CI: 1.30-10.92; p = 0.015). In addition, mother of previous children were more likely to breastfeed exclusively for 6 months (OR: 2.21, 95% CI: 1.08-4.52; p = 0.031). Mothers who were in the highest quartile of the Iowa Infant Feeding Attitude Score were 4.29 and 5.40 times more likely to breastfeed exclusively for 3 months (95% CI: 1.31-14.08; p-trend < 0.001) and 6 months (95% CI: 2.75-10.60; P-trend < 0.001), respectively. The 6-month exclusive breastfeeding rate in Alberta is considerably below national and international breastfeeding recommendations. Professional advice that focuses on prenatal maternal knowledge, attitudes, and misperceptions may promote adherence to World Health Organization breastfeeding guidelines. Knowing that exclusive breastfeeding is less likely to take place among lower

Predictors of exclusive breastfeeding: observations from the Alberta pregnancy outcomes and nutrition (APrON) study

Science.gov (United States)

2013-01-01

Background Despite growing evidence that supports the importance of 6-month exclusive breastfeeding, few Canadian mothers adhere to this, and early weaning onto solids is a common practice. This study assessed infant feeding transitions during the first 6 months postpartum and factors that predicted exclusive breastfeeding to 3 and 6 months. Methods This prospective cohort study was part of the Alberta Pregnancy Outcomes and Nutrition study (APrON). From an initial sample of 600 pregnant women recruited from Edmonton and Calgary, 402 mothers provided complete details at 3 months postpartum; 300 stayed on to provide information at 6 months postpartum. During pregnancy and at 3 and 6 months postpartum, data on maternal and infant socio-demographic, behavior, and feeding were collected. Results Even though there was a high rate of “ever having breastfed” (98.6%), exclusive breastfeeding rates for 3 and 6 months were 54.0% and 15.3%, respectively. After controlling for potential confounders, the study showed that mothers who held post-graduate university degrees were 3.76 times more likely to breastfeed exclusively for 6 months than those without a university degree (95% CI: 1.30-10.92; p = 0.015). In addition, mother of previous children were more likely to breastfeed exclusively for 6 months (OR: 2.21, 95% CI: 1.08-4.52; p = 0.031). Mothers who were in the highest quartile of the Iowa Infant Feeding Attitude Score were 4.29 and 5.40 times more likely to breastfeed exclusively for 3 months (95% CI: 1.31-14.08; p-trend breastfeeding rate in Alberta is considerably below national and international breastfeeding recommendations. Professional advice that focuses on prenatal maternal knowledge, attitudes, and misperceptions may promote adherence to World Health Organization breastfeeding guidelines. Knowing that exclusive breastfeeding is less likely to take place among lower-educated, primiparous women may help health practitioners focus their

Alberta's reserves 2004 and supply/demand outlook 2005-2014

International Nuclear Information System (INIS)

Burrowes, A.; Marsh, R.; Ramdin, N.; Evans, C.; Kirsch, M.A.; Philp, L.; Fujda, M.; Stenson, J.; Sadler, K.; Sankey, G.; Hill, C.; Rahnama, F.; Habib, G.; MacGillivray, J.

2005-01-01

This document presents information on the state of reserves, supply, and demand for Alberta's energy resources including bitumen, crude oil, coalbed methane (CBM), conventional natural gas, natural gas liquids, sulphur, and coal. Estimates of initial reserves, remaining established reserves, and ultimate potential were also included, along with a 10-year supply and demand forecast for Alberta's energy resources. The document presents major forecast assumptions that influence Alberta's energy supply and demand. Some of the main variables affecting energy supply and demand include the global oil market, energy prices, Canadian economic performance and the economic outlook for Alberta. The development of Alberta's energy resources depends on reserve supply, costs of development, energy demands, conservation, and social, economic and environmental considerations. In 2004, raw bitumen production continued to grow and accounted for 69 per cent of Alberta's total crude oil and bitumen production. The value-added process of upgrading raw bitumen to synthetic crude oil was also expanded in 2004. Natural gas production from all sources in Alberta increased by 1 per cent compared with 2003. CBM development also increased greatly in 2004. Although it accounted for 80 per cent of the cumulative CBM production to date, it only contributed 0.5 per cent of the provincial total natural gas production. It is expected that CBM development will continue to increase in the coming years. For that reason, a separate estimate of CBM reserves was included. tabs., figs

Deregulation and the Alberta experience : the implications for Ontario

International Nuclear Information System (INIS)

Desrochers, J.P.

2002-01-01

An overview of the first year of electric power industry deregulation in Alberta was presented. The way in which electricity is bought and sold in Ontario and throughout North America is changing. Costs are no longer fixed and regulated. Electricity is becoming a commodity with high levels of price volatility. The paper presented hedging options for Alberta consumers, contracting lessons, market issues and lessons for Ontario. A comparison of Alberta's deregulation schedule with that of Ontario's was included. One year after market opening in Alberta, power prices have dropped significantly. There is a greater than expected demand side response, increased development in power generation, and a decrease in natural gas prices. Issues that still need to be addressed in Alberta include billing and load settlement issues, invoicing/billing standards, the lack of competition at the retail level, and future balancing of pool charges. Energy Advantage Inc. (EA) does not foresee the same drastic increase in price as seen in Alberta market opening, but suggests that uncertainty and volatility will exist in Ontario. In Alberta, customers who did nothing and stayed on default were the ones who benefited, but took a great risk. EA suggests that customers must understand how and when they use electricity, how much is used during on- and off-peak hours, and in the summer versus the winter. When electricity is priced hourly, it is important to know consumption patterns. 7 figs

Fire, Aim… Ready? Alberta's Big Bang Approach to Healthcare Disintegration.

Science.gov (United States)

Donaldson, Cam

2010-08-01

Alberta's abolition in 2008 of its health regions and the creation of Alberta Health Services (AHS) was a bold move, but the reasons for the change remain hazy. The stated goals were to "help make Alberta's … system more effective and efficient" and to "provide equitable access to health services and long-term sustainability." Data show, however, that Alberta's health regions were already performing well on these goals relative to other provinces, and where changes have since occurred, they cannot necessarily be attributed to AHS.

Propane Canada: Propane Canada's Second Annual Auto Propane Conversion Directory

International Nuclear Information System (INIS)

Anon.

2000-01-01

A directory of companies engaged in automotive propane conversion in Alberta and British Columbia is provided. There are a total of eight entries : three in Calgary, one in Edmonton in Alberta and two in Burnaby, one in Dawson Creek and one in Fort St. John in British Columbia. Each entry provides information about the company, including name, address, phone and fax numbers, owner's or manager's name, conversion equipment brands used, number of bays, type of retail sales and accreditation

Deregulation experiences in Alberta and Ontario

International Nuclear Information System (INIS)

Axford, D.

2003-01-01

A brief introduction of Nexen Chemicals, one of the largest producers of sodium chlorate in the world, was offered, and a map displaying its locations throughout the world was displayed. Nexen is one of Canada's largest independent oil and gas producers, while Nexen Marketing is involved in the marketing of natural gas in North America. In January 2001, the deregulated market opened in Alberta. High natural gas prices, generation shortages, high prices in California and an upcoming provincial election all combined to complicate the situation. A high degree of volatility characterized the market. A chart displaying weekly average Alberta power and gas prices from Jan 2002 to 13 Oct 2002 was shown. In Ontario, the market opened in May 2002, and the demand growth rate was in the 1 to 2 per cent range. The author indicated that approximately 20 per cent of homeowners in Ontario have signed deals with retailers, contrary to Alberta where very few have done so. A similar chart displaying weekly average Ontario power prices was presented. The issues in Ontario are: consistency in policy, increase market transparency, transmission / distribution price flexibility, overall transmission / distribution to industrial consumers high, and increasing costs of the system operator. In Alberta, the issues are: government intent, congestion management issues, and billing settlement errors that continue. The opportunities offered by a deregulated market include process responsiveness which is rewarded, the ability to look in forward prices when prices fit margin requirement, and gives companies the opportunity to participate in the development of the market. Various charts were also displayed to further illustrate the market in both Alberta and Ontario. figs

Aplikasi Sistem Informasi Hotel Berbasis Android

Directory of Open Access Journals (Sweden)

Putu Arismawan Jaya Kusuma

2015-04-01

Full Text Available Hotel merupakan fasilitas yang sudah menjadi kebutuhan yang sangat penting bagi masyarakat meliputi kebutuhan traveling antar kota dalam urusan bisnis maupun wisata. Teknologi informasi dalam pengolahan informasi sangatlah diperlukan dalam pengolahan data instansi hotel agar data dapat dikelola dengan baik sehingga membantu pengelola dalam melakukan pengambilan keputusan. Kecepatan dan efisiensi suatu sistem dalam pengolahan data manajerial hotel kini menjadi suatu hal mutlak yang diperlukan dalam kompetisi di dunia bisnis perhotelan. Sistem informasi berbasis Android merupakan solusi tepat untuk mengatasi permasalahan kebutuhan pengolahan data manajerial hotel yang bersifat dinamis dan dapat diakses secara mobile. Perangkat mobile yang terintegrasi dengan web merupakan salah satu pilihan yang tepat untuk mengolah sistem informasi perhotelan, dalam pelaksanaan administrator sistem informasi dapat mengelola data dari server database. Seorang user dapat memperoleh informasi dengan membuat permintaan dari aplikasi yang telah terpasang sebelumnya pada smartphone android, ke database. Segala proses pertukaran data disimpan pada server web. Kata kunci : Teknologi, Sistem Informasi, Hotel, Front Office

Hotell "St. Petersbourg" / Valdeko Vende

Index Scriptorium Estoniae

Vende Valdeko, 1920-2009

2013-01-01

Hotell Rataskaevu 7 hoones avati 1850. aastal. Kohe sai ta Tallinna teiseks esinduslikumaks võõrastemajaks. Hotelli ümberehitusest. Loetletud hotelli omanikud ja nimemuutused. Hotelli restoranist. Hotell oli Tallinna üks kallimaid. Tegemist on kõige pikemat aega pidevalt tegutsenud Tallinna hotelliga

The Relationship Between Hotel Brand Personality And Customer Loyalty

OpenAIRE

Yasin, Bahar; Jamontaite, Kamile; Ahmedova, Saida; Akin, Mahmut Selami

2018-01-01

The purpose of this article is to explore the relationship between brand personality and customer loyalty in the five-star business hotel and propose an effective way for developing a remarkable hotel brand and improving its customer loyalty. The reason for choosing a particular hotel is that it is a member of a famous international hotel chain with a well-known brand name. According to the literature, business hotels usually have stronger brand names comparing to leisure hotels. Literature r...

Edo Journal of Counselling: Editorial Policies

African Journals Online (AJOL)

Benue State, Nigeria Professor Adriana G. McEachern Florida Inter. University, Miami. USA. Professor Bryan Hiebert University of Calgary, Alberta. Canada Professor Beatrz Malik Universidad Nacional de Educación a Distancia (UNED) Madrid, Spain Professor Jim Athanasou University of Technology, Sydney. Australia.

Smoking in hotels: prevalence, and opinions about restrictions.

Science.gov (United States)

Semmonds, A; Bailey, K; Bentley, S; Chase, V; Fernando, S; Guruge, A; King, M; Tan, O M; Walsh, R

1995-02-01

Exposure to high levels of environmental tobacco smoke can occur in hotels. Controversy exists about smoking regulation on licensed premises. This survey of 138 people attending one of three Newcastle hotels during 1993 found that 57 per cent of respondents were nonsmokers. Fifty-eight per cent (95 per cent confidence interval (CI) 50 to 66 per cent) of respondents in these hotels believed their health was being adversely affected by other people's smoke in the hotel. Seventy per cent (CI 62 to 78 per cent), including half the smokers, were in favour of restriction of smoking in the hotels. Most preferred the establishment of smoke-free areas to the introduction of total smoking bans in hotels. The failure of hotels to regulate smoking suggests that a legislative approach is required. The case for legislation would be strengthened by a larger study elsewhere in Australia.

AN EXPLORATORY RESEARCH ON HISTORY OF CLUJ HOTELS

Directory of Open Access Journals (Sweden)

Marius BOTA

2014-12-01

Full Text Available Cluj-Napoca has a long and interesting history. The City of Cluj is considered the “capital of Transylvania” because it is an important academic, cultural and business center, an interesting tourist destination for various types of tourists. The present study makes an analysis regarding the hotels from Cluj during the 19th and 20th centuries. The analysis is focusing on history of the hotels, their market evolution and the stories related to those hotels. This period was chosen for this research because represent the beginnings of the Cluj hotels market. For the investigations it was used exploratory research, obtaining secondary data through different types of sources: history books, published studies, web sites and old pictures. The present research has two main objectives: the first one is to explore the Cluj history in order to identify the hotels present on the market during the 19th and 20th centuries; the second one is to revile some stories related to the hotels, owners and buildings. There were identified 11 hotels from Cluj during the 19th and 20th centuries. There were not included here the hotels build in the last part of the communist period. At present, the buildings in which were functioned the most important hotels, are on the list of historical monuments from Cluj County. It can be proposed some old pictures and interesting stories about the hotels, the buildings, the guests, in order to attract the tourists.

Hotel na Vysočině

OpenAIRE

Machatka, Petr

2013-01-01

Diplomová práce s názvem Hotel na Vysočině řeší projektovou dokumentaci ve stupni pro provedení stavby. Hotel má tři nadzemní podlaží. Objekt je nepodsklepený. Zastřešení je provedeno plochou a šikmou střechou. Zdící systém POROTHERM s kontaktním zateplením expandovaným polystyrenem EPS -F. The master thesis named Hotel at Vysočina solves project documentation in the degree for building construction. The hotel has three floors. The object is without a cellar. As roofing is used a flat and ...

MARKET ANALYSIS OF HOTEL SERVICES IN UKRAINE

OpenAIRE

Iryna Antonova

2015-01-01

The subject of this research is the market of hotel services in Ukraine in recent years, since the market for the hotel services in Ukraine emerged in the first half of the 2000s. Initially, the focus of both local and foreign investors was on the development of the hotel market in Kyiv. Gradually, with the development of hotel business in Ukraine, investors’ interest began to shift in the direction of populated cities, primarily large business centers of the country (with a population of abo...

Hotel innovation and its effect on business performance

DEFF Research Database (Denmark)

Mattsson, Jan; Orfila-Sintes, Francina

2014-01-01

This paper explores the dynamics of hotel innovation and its impact on hotel performance with a representative sample of the whole hotel sector operating in the Balearic Islands, Spain. The managers of sampled hotels (N = 331) answered questions about innovations over a 6-year period. On the basis...... of an earlier developed model of innovation types, we investigate the effect on performance of different types of innovation. We find that two combinations of innovation types impact hotel performance in a positive way, namely the combinations termed, Full and Service&Back-Office innovation. We therefore...

Aarauerhof Hotel – Suiza

Directory of Open Access Journals (Sweden)

Dahinden, J.

1975-05-01

Full Text Available The hotel consists of basement, ground floor, first floor and other blocks of different heights, in which there is a total of 80 beds. So as to take advantage of the proximity to the railway station, in front of which the hotel is situated, the gastronomy section has been planned on the ground floor. On the first floor are the living rooms and conference rooms and the main one contains the fashion shops that extend over three floors. The first basement has a discotec; and in the second are situated the storage rooms and the installations of the building. The hotel is further completed by two storeys of subterranean parking space, situated below the square in front of the railway station.Está compuesto por sótanos, planta baja, planta primera y cuerpos elevados de distintas alturas, en los que se distribuyen un total de 80 camas. Para aprovechar la proximidad de la estación de ferrocarril, en cuya plaza se halla este hotel, se ha colocado la sección de gastronomía en la planta baja. En el primer nivel se encuentran las salas de estar y de reunión, y el principal aloja las tiendas de modas, que ocupan tres alturas. El primer sótano contiene una discoteca; y en el segundo se distribuyen los almacenes e instalaciones del edificio. El hotel se completa con dos plantas de aparcamiento subterráneo situadas bajo la plaza de la estación.

Building Hotel Revenues through Tourism

Directory of Open Access Journals (Sweden)

John D. Murtha, CHA

2013-01-01

Full Text Available When evaluating ways to maximize revenues, hotel executives should consider supporting the efforts of local destination marketing organizations. Helping to build and sustain travel to a city or region can benefit individual hotels, by combining resources and energy on marketing tactics that would otherwise be too ambitious or costly for a single property to pursue on its own. The market in Boston and adjacent Cambridge, Massachusetts offers an interesting case study for understanding the interaction of hotels and destination marketing organizations. The author includes action steps for hoteliers who would like to become more involved in such efforts.

Hotel di Kawasan Kenjeran

OpenAIRE

Soetjipto, Michael Reinhart

2014-01-01

Hotel yang terletak di kawasan Kenjeran ini bertujuan untuk memfasilitasi para wisatawan domestik atau ataupun Internasional. Selain itu seiring dengan pengembangan kenpark yang mulai merencanakan pengembangan fasilitas hiburan serta apartemen yang dapat mendukung dari adanya hotel tersebut sebagai bangunan yang dapat melengkapi komplek tersebut. Fasilitas yang ada saat ini dan cukup ramai dikunjungi masyarakat adalah sebuah tempat ibadah orang tionghoa, banyak masyarakat yang datang untuk be...

Comparative Analysis Of Customer Relationship Management at Grand Aston Hotel Medan and Polonia Hotel Medan and Its Impact To The Customer Loyalty

OpenAIRE

Lubis, Arlina Nurbaity; Absah, Yeni

2016-01-01

Tourism business development can increase the competition, particularly in the hotel industries. The existence of new hotels including five star hotels and the trend of budget hotel or pop hotels can increase the competition. One way to survive from the competition is by making a good relationship with the customers. The implementation of customer relationship management (CRM) can be used as business strategy to face the competition. CRM can create customer loyalty because by usin...

Analisa Investasi Hotel Axana (Ex Ambacang Padang

Directory of Open Access Journals (Sweden)

Gusriani Gusriani

2013-03-01

Full Text Available Gempa bumi pada tahun 2009 mengakibatkan bangunan-bangunan di Padang banyak yang runtuh, salah satunya adalah Hotel Ambacang. Pemilik  membangun kembali Hotel  Ambacang dengan desain struktur  tahan gempa dan ini  membutuhkan biaya yang jauh lebih besar dari bangunan semula. Hotel Axana adalah hotel berbintang empat dengan jumlah lantai empat lantai, lantai satu terdiri dari kafe, lobby, gudang, coffe, dan ballroom, sedangkan untuk lantai dua terdiri dari 39 unit kamar, lantai tiga terdiri dari 37 unit kamar, lantai empat terdiri dari 38 unit kamar,  gym dan kolam renang. Penelitian ini bertujuan melakukan analisa kelayakan dengan meninjau aspek finansial. Analisa finansial ini dilakukan dengan menganalisa variabel investasi, kemudian menghitung pengeluaran dan  penerimaan  yang selanjutnya dapat dibuat cashflow selama masa investasi, kemudian dilakukan analisa sensitivitas terhadap variabel tingkatan jumlah pengunjung, tarif sewa kamar, dan suku bunga bank. Dari hasil analisa data diketahui bahwa Investasi total Hotel Axana Sebesar Rp 130.293.467.888,00 dengan NPV selama masa investasi  sebesar   Rp 1.712.634.662,00, sedangkan analisa Profitability Index (PI Hotel Axana ini = 1,3%, positif berarti hotel ini profit dan dikatakan layak dari segi finansial. Hasil analisa sensitivitas antara variabel okupansi, tarif sewa kamar, dan suku bunga terhadap NPV diketahui bahwa Hotel  Axana Padang layak jika  tingkat hunian lebih dari 40%, penurunan tarif sewa kamar tidak lebih dari 5% dari taraf saat ini,  suku bunga tidak lebih lebih dari 12,6 %.

THE ONLINE VISIBILITY OF THE ROMANIAN HOTELS. EMPHASIS ON THE HOTELS FROM THE NORTH-EAST REGION OF ROMANIA

Directory of Open Access Journals (Sweden)

Andreea MAHA

2015-09-01

Full Text Available The purpose of the present research is to analyze the online visibility of Romanian hotel websites and what mistakes are identified once we analyze the hotel content. At the same time we want to provide a complex overview of how Romanian hotels use the Internet for their business. The research method used for creating this article is documentary study and content analysis. We have carried out the content analysis of all hotel websites categorized between 3 to 5 stars in the North-East region of Romania. The main mistakes identified consist in the use of websites just for information purposes, the information are often not up to date which promote hotels that no longer exist, and not allow reservations/payments in real time. Many links and services that apparently exist on the website are inactive.

The many perspectives on the concept of boutique hotels

Directory of Open Access Journals (Sweden)

Ricardo Barbosa Angeli

2012-12-01

Full Text Available The hospitality industry needs from time to time to renovate its installations. There is no better moment for a marketing repositioning. This paper presents an exploratory study on how the boutique hotel concept is understood by researchers from different countries. Due to independent hotels agility in implementing innovations, it was considered the possibility of part of this segment adopting the boutique model to improve competitiveness against hotel chains. It was found that there is no single understanding of boutique hotel meaning. Nevertheless, small and fancy hotels with unique design and customer service are usually considered boutique hotels. Unique experience is also mentioned as an ingredient to a boutique hotel.

Thirdhand smoke and exposure in California hotels: non-smoking rooms fail to protect non-smoking hotel guests from tobacco smoke exposure.

Science.gov (United States)

Matt, Georg E; Quintana, Penelope J E; Fortmann, Addie L; Zakarian, Joy M; Galaviz, Vanessa E; Chatfield, Dale A; Hoh, Eunha; Hovell, Melbourne F; Winston, Carl

2014-05-01

This study examined tobacco smoke pollution (also known as thirdhand smoke, THS) in hotels with and without complete smoking bans and investigated whether non-smoking guests staying overnight in these hotels were exposed to tobacco smoke pollutants. A stratified random sample of hotels with (n=10) and without (n=30) complete smoking bans was examined. Surfaces and air were analysed for tobacco smoke pollutants (ie, nicotine and 3-ethynylpyridine, 3EP). Non-smoking confederates who stayed overnight in guestrooms provided urine and finger wipe samples to determine exposure to nicotine and the tobacco-specific carcinogen 4-(methylnitrosamino)-1-(3-pyridyl)-1-butanone as measured by their metabolites cotinine and 4-(methylnitrosamino)-1-(3-pyridyl)-1-butanol (NNAL), respectively. Compared with hotels with complete smoking bans, surface nicotine and air 3EP were elevated in non-smoking and smoking rooms of hotels that allowed smoking. Air nicotine levels in smoking rooms were significantly higher than those in non-smoking rooms of hotels with and without complete smoking bans. Hallway surfaces outside of smoking rooms also showed higher levels of nicotine than those outside of non-smoking rooms. Non-smoking confederates staying in hotels without complete smoking bans showed higher levels of finger nicotine and urine cotinine than those staying in hotels with complete smoking bans. Confederates showed significant elevations in urinary NNAL after staying in the 10 most polluted rooms. Partial smoking bans in hotels do not protect non-smoking guests from exposure to tobacco smoke and tobacco-specific carcinogens. Non-smokers are advised to stay in hotels with complete smoking bans. Existing policies exempting hotels from complete smoking bans are ineffective.

Refining the focus: Alberta's international marketing strategy

Energy Technology Data Exchange (ETDEWEB)

NONE

2000-07-01

This strategic plan is the key initiative established under 'Alberta's Framework for International Strategies'. Its objective is to ensure the wellbeing of Albertans, sustaining Alberta's environment, and economic growth through successfully taking advantage of Alberta's many opportunities for marketing its goods, products, and services. It is predicated on industry and government continuing to work together to sustain a strong market-driven economy, strengthen Alberta's economic advantages and build an economic environment conducive to investment and growth in quality jobs. At present more than 150 foreign markets buy Alberta's goods and services, but the obvious focus of any strategy must be those regions and sectors of industry that offer the greatest possibilities for new and expanded opportunities for Alberta business. Accordingly, this strategy identifies priorities, selects the best initiatives and develops activities to achieve economic growth. Adding value to Albertan commodities before they are being shipped to export markets is a particular objective of the plan. An equally important consideration is to achieve growth through expansion of existing investments, attract new investment to the province, and to increase exports in response to international market and investment opportunities for Alberta's goods and services. Major topics discussed in the document include a discussion of the importance of trade and investment, a thorough analysis of the marketing priorities, the strategic framework, and priority market profiles for the United States, Japan,China, other Asia-Pacific markets, the European Union, Mexico, the Middle East and South Asia, and South America.

In Hotels, Health and Spas Equals Wealth

Directory of Open Access Journals (Sweden)

Andrea Foster

2015-02-01

Full Text Available Business is back for hotels across the United States with occupancy levels surpassing long-run averages and hotels raising room rates more aggressively. The hotel industry has finally climbed out of the recovery period following the Great Recession as people are traveling more than ever before, and at higher prices.

Power deregulation in Alberta

International Nuclear Information System (INIS)

MacMurchy, N.E.

1999-01-01

The impacts of deregulation of the electric power industry in Alberta from the perspective of the natural gas industry was presented with special focus on how the power market can be brought back into balance. The issue of what impacts the deregulated power market will have on natural gas consumption or prices was also reviewed. It was noted that deregulation of the electric power industry will have a definite impact on natural gas consumption but no significant impact on prices. It is estimated that in 1999/2000 gas demand will be 90 million cf/day for incremental electricity generation. However, as long as pipe capacity out of the province exits, this increase in natural gas demand in Alberta is not expected to affect gas prices

Barons Hotels - uus hotellikett, uued hotellid

Index Scriptorium Estoniae

2007-01-01

Eelmisel aastal moodustatud hotellikett Barons Hotels OÜ opereerib Tallinnas kolme hotelli, need on eksklusiivne butiikhotell Barons, moodne äri-, konverentsi- ja puhkereisijate hotell Euroopa ja mugav kahetärnihotell Braavo!

Enhancing Marketing Of Fariz Hotel Through Coorperating With Global Travel Agent

OpenAIRE

Anrico Jusuf Setiadi; Salsabila Salsabila; Yusak Adheo Widyarta; Thet Htar Zin

2018-01-01

According to Explore Wisata (2017) Malang is a city that has many tourist destinations. Most of them located in area of Batu, there are many interesting tourist destinations. This is balanced by the number of hotels ranging from budget hotels to high star hotels that are spread around Batu. Fariz hotel is one of the hotels that compete in the budget class hotel that is surrounded by Batu area. Although Fariz hotel is a budget hotel, Fariz hotel has the better quality and service compared to t...

Crime wave in hotels.

Science.gov (United States)

1998-04-03

A National Development and Research Institutes study of New York's residential hotels, housing 400 AIDS patients, found rampant criminal activity. The 113-page report, commissioned by Mayor Guiliani, found prostitution, loan sharking, extortion, and theft to be commonplace, some of it perpetrated by hotel managers and employees. The unsafe conditions force some residents to miss medical treatments or drug rehabilitation because they are afraid to leave their rooms.

Layanan Berbasis Lokasi Hotel Menggunakan Realitas Tertambah

Directory of Open Access Journals (Sweden)

Nur Imansyah

2017-11-01

Full Text Available Getting information in real time at specific times and locations is especially needed when users have high mobility. But often users are not familiar with the area, so difficulty in finding locations and information. The development of technology for location based services and augmented reality makes it easy to get information from available resources in locations using mobile devices equipped with GPS devices. The research aims to combine hotel location based services and augmented reality in android-based mobile device by manipulating virtual objects into real objects through the camera as input and mobile phone display as output.The integration of hotel location based services and augmented reality is useful for hotel users to be able to search hotel information by directing the camera mobile device in the direction of specific targets to be retrieved information. The output of the system is provided in real time on the mobile device display for the user. Output information provided in the direction of location of the hotel object and information about the object of the hotel.

Modern quality management in hotel tourism

Directory of Open Access Journals (Sweden)

Vorina Anton

2012-01-01

Full Text Available Tourism is a rapidly growing industry that requires explosive reaction of management. In order to achieve or even exceed guests' expectations, we must determine what their expectations for quality of service are. The employees are the heart of business. How do we integrate all the power of quality that we will become in the eyes of customers? This is the task of modern management in tourism. In this paper we present an analysis of quality in a casual sample of 333 guests in 42 different hotels in Slovenia and Croatia. Based on multiple linear regression analysis, we found that guests in the four-star hotels are more satisfied with the quality of offers as guests in three-star hotels. Statistically significant differences between the three-stars hotels and four-star hotel is reflected in the satisfaction with the quality of food and drink and its quick service, the price of the service, friendliness of staff to guests, and the arrangement of the restaurant, reception and rooms.

The Effects of Perceived Value, Website Trust and Hotel Trust on Online Hotel Booking Intention

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Seo Yeon Kim

2017-12-01

Full Text Available With the rapid development of information technology in hotel booking context, it is no doubt that many hotels consequently enhance the needs of integrating information technologies into their overall business operations. In this study, we developed a research model which consists of perceived value, trust toward a third party online booking site, and trust toward hotels, and tested it by using partial least square techniques. Survey data were collected from 307 individuals who have prior experiences on making a reservation using third-party online booking sites. Based upon our findings, we found that the perceived value, which was affected by both price and quality, was positively related to individuals’ intention to book. We also found that both trust toward third-party online booking sites and trust toward hotels, which was influenced by online review, have positive impacts on individuals’ intention to book. The implications of these findings for both research and practice are discussed.

Reforming Long-Term Care Funding in Alberta.

Science.gov (United States)

Crump, R Trafford; Repin, Nadya; Sutherland, Jason M

2015-01-01

Like many provinces across Canada, Alberta is facing growing demand for long-term care. Issues with the mixed funding model used to pay long-term care providers had Alberta Health Services concerned that it was not efficiently meeting the demand for long-term care. Consequently, in 2010, Alberta Health Services introduced the patient/care-based funding (PCBF) model. PCBF is similar to activity-based funding in that it directly ties the complexity and care needs of long-term care residents to the payment received by long-term care providers. This review describes PCBF and discusses some of its strengths and weaknesses. In doing so, this review is intended to inform other provinces faced with similar long-term care challenges and contemplating their own funding reforms.

Workplace Factors Which Enhance Self-Directed Learning. A Report of a Project on Self-Directed Learning in the Workplace.

Science.gov (United States)

Baskett, H. K. Morris

A study to explore organizational conditions that facilitate workplace learning involved 35 resource development consultants in Calgary, Alberta, Canada and line staff from 22 organizations in a 9-hour participatory research workshop using Appreciative Inquiry--a technology emphasizing the positive or "life-giving" forces which…

Alberta air emissions : trends and projections

International Nuclear Information System (INIS)

2008-06-01

This paper provided a summary of air emissions trends and projections for Alberta. Predicted regional distribution trends and industry sector emissions were presented. Historical and projected emissions included sulfur oxides (SO x ) nitrogen oxide (NO x ), volatile organic compounds (VOCs), and ammonia (NH 3 ). Results of the study indicated that carbon monoxide (CO) emissions were decreasing, while VOCs, NO x , SO x , PM 2.5 and NH 3 levels were increasing. Approximately 9 per cent of ammonia emissions were from point sources, while the majority of PM 2.5 emissions were attributed to unpaved roads and construction operations. Agricultural animal operations accounted for most of the VOC source emissions in the region. Increased development of the oil sands industry is contributing to increases in VOC emissions. Increases in NH 3 were attributed to growth in the agricultural sector and the increasing use of confined feeding operations in the region. Results of the study indicated that greenhouse gas (GHG) emissions in Alberta will keep increasing as a result of Alberta's growing economy. It was concluded that emissions from other industrial sectors are also expected to increase. In 2005, Alberta's total GHG emissions were 233 megatonnes of CO 2 equivalent, of which 168 megatonnes were attributed to industry. Results were presented in both graph and tabular formats. 3 tabs., 25 figs

Emergency Management for Disasters in Malaysian Hotel Industry

OpenAIRE

AlBattat Ahmad Rasmi; Mat Som Ahmad Puad; Abukhalifeh Ala`a

2014-01-01

This paper aims to identify major emergencies that have the potential to place Malaysian hotels in emergency and disaster situations; investigate how hotels were prepared for emergencies, how they manage and overcome emergencies when occurred; and limitations and factors influencing successful emergency planning and adoption emergency management in Malaysian hotels. Face-to-face interview with managers from three, four and five star hotels from different backgrounds: local; regional; and Inte...

Potential of energy savings in the hotel sector in Jordan

International Nuclear Information System (INIS)

Ali, Yahya; Mustafa, Mairna; Al-Mashaqbah, Shireen; Mashal, Kholoud; Mohsen, Mousa

2008-01-01

This paper presents some insights into Jordan's energy consumption in the tourist accommodation sector. The results of a recent survey on environmental performance in the tourist accommodation sector in Jordan were used to evaluate energy conservation in hotels. A survey was designed and distributed to hotels' managers and departments' supervisors in order to understand the environmental performance in the tourist accommodation sector in Jordan during the period 10-17 August 2006. Also some field visits were conducted to fully understand hotels interaction regarding the environment, in addition to help interpreting the results of the survey. The study is limited to all classified hotels in Jordan. It was found that lighting hotels' main building and outside areas, and air conditioning consume more electricity compared to other departments. The results show that few classified hotels already installed energy saving equipments, though, it was noticed that managers of one star hotels were not really willing to make such changes in their hotels, on the other hand, other classified hotels (2-5 star hotels) have shown a high willingness to make changes in their hotels to reduce the consumption of different types of energy. Hotel's classification played a significant role in explaining variations in most of the results, particularly when it comes to long-term investments to reduce energy consumption by using energy efficient appliances. Five and four star hotels were the most hotels willing to use energy efficient appliances to reduce energy consumption. The study suggested some strategies to help reduce the negative impacts of high energy consumption in hotels. These strategies include better insulation, and enhanced insulation for the hot water reticulation system. Moreover, enhancing and increasing the level of awareness among all hoteliers through a directed and well-designed campaign. Also offer interest free loans; and activate precise standards and specifications

Potential of energy savings in the hotel sector in Jordan

Energy Technology Data Exchange (ETDEWEB)

Ali, Yahya [Department of Humanities and Social Sciences, Faculty of Arts, Hashemite University, Zarqa 13115 (Jordan); Mustafa, Mairna [Department of Sustainable Tourism, Queen Rania' s Institute of Tourism and Heritage, Hashemite University, Zarqa 13115 (Jordan); Al-Mashaqbah, Shireen [International Office, Hashemite University, Zarqa 13115 (Jordan); Mashal, Kholoud [Department of Land Management and Environment, Faculty of Natural Resources and Environment, Hashemite University, Zarqa 13115 (Jordan); Mohsen, Mousa [Department of Mechanical Engineering, Faculty of Engineering, Hashemite University, Zarqa 13115 (Jordan)

2008-11-15

This paper presents some insights into Jordan's energy consumption in the tourist accommodation sector. The results of a recent survey on environmental performance in the tourist accommodation sector in Jordan were used to evaluate energy conservation in hotels. A survey was designed and distributed to hotels' managers and departments' supervisors in order to understand the environmental performance in the tourist accommodation sector in Jordan during the period 10-17 August 2006. Also some field visits were conducted to fully understand hotels interaction regarding the environment, in addition to help interpreting the results of the survey. The study is limited to all classified hotels in Jordan. It was found that lighting hotels' main building and outside areas, and air conditioning consume more electricity compared to other departments. The results show that few classified hotels already installed energy saving equipments, though, it was noticed that managers of one star hotels were not really willing to make such changes in their hotels, on the other hand, other classified hotels (2-5 star hotels) have shown a high willingness to make changes in their hotels to reduce the consumption of different types of energy. Hotel's classification played a significant role in explaining variations in most of the results, particularly when it comes to long-term investments to reduce energy consumption by using energy efficient appliances. Five and four star hotels were the most hotels willing to use energy efficient appliances to reduce energy consumption. The study suggested some strategies to help reduce the negative impacts of high energy consumption in hotels. These strategies include better insulation, and enhanced insulation for the hot water reticulation system. Moreover, enhancing and increasing the level of awareness among all hoteliers through a directed and well-designed campaign. Also offer interest free loans; and activate precise

The aspect of mobility in the career paths of hotel managers of one hotel chain in Helsinki.

OpenAIRE

Pinigina, Nadezda

2011-01-01

The changes in the modern environment happen constantly. Individuals and organizations try to cope with the changes. The hotel industry has been showing good economical results globally and in Finland during the recent years, and therefore it is an attractive working environemnt. The purpose of this qualitative research was to understand the role of mobility in the career paths of the hotel managers in Helsinki. The hotel managers of only one company were interviewed, therefore the resul...

ANTESEN CUSTOMER LOYALTY PADA BUDGET HOTEL

OpenAIRE

Latifa Rahma

2016-01-01

This research discusses the effects of Service Quality on Customer Satisfaction, Customer Loyalty, and Brand Image Budget hotel (Five Budget Hotel Managed by local chain hotel). The purpose of this study were 1) to analyze the effects of Service Quality on Customer Satisfaction, 2) to analyze the effects of Service Quality on Customer Loyalty, 3) to analyze the effect of Customer Satisfaction to Customer Loyalty, 4) to analyze the effects of Service Quality on the Brand Image, 5 ) to analyze ...

Alberta Petroleum Marketing Commission annual report, 1993

International Nuclear Information System (INIS)

1994-05-01

The Alberta Petroleum Marketing Commission has the responsibility of selling the Crown's royalty share of Alberta's crude and synthetic oil production; similar services are provided for natural gas. The Commission also markets crude oil on behalf of producers to North American and offshore consumers. The Commission's position as the largest crude oil marketer in Canada enables it to provide analyses of industry pricing and marketing trends to the Alberta government. 1993 marked the last full year of the Commission operating as Alberta's representative in the energy regulatory arena in Canada and the USA; due to restructuring, these functions will be transferred to the Ministry of Energy in early 1994. A brief overview is presented of crude oil markets in Canada and the USA. The Commission's receipts of light and medium royalty oil totalled 40.2 million bbl, down 11% from 1992, and receipts of heavy crude were 3.7 million bbl, down 42% from 1992. Revenue from crude oil sales was $800 million, down 25% from 1992. The Commission's natural gas activities in 1993 included price determination and information collection. 4 figs., 3 tabs

Chinese hotel general managers' perspectives on energy-saving practices

Science.gov (United States)

Zhu, Yidan

As hotels' concern about sustainability and budget-control is growing steadily, energy-saving issues have become one of the important management concerns hospitality industry face. By executing proper energy-saving practices, previous scholars believed that hotel operation costs can decrease dramatically. Moreover, they believed that conducting energy-saving practices may eventually help the hotel to gain other benefits such as an improved reputation and stronger competitive advantage. The energy-saving issue also has become a critical management problem for the hotel industry in China. Previous research has not investigated energy-saving in China's hotel segment. To achieve a better understanding of the importance of energy-saving, this document attempts to present some insights into China's energy-saving practices in the tourist accommodations sector. Results of the study show the Chinese general managers' attitudes toward energy-saving issues and the differences among the diverse hotel managers who responded to the study. Study results indicate that in China, most of the hotels' energy bills decrease due to the implementation of energy-saving equipments. General managers of hotels in operation for a shorter period of time are typically responsible for making decisions about energy-saving issues; older hotels are used to choosing corporate level concerning to this issue. Larger Chinese hotels generally have official energy-saving usage training sessions for employees, but smaller Chinese hotels sometimes overlook the importance of employee training. The study also found that for the Chinese hospitality industry, energy-saving practices related to electricity are the most efficient and common way to save energy, but older hotels also should pay attention to other ways of saving energy such as water conservation or heating/cooling system.

Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

Directory of Open Access Journals (Sweden)

Ade Mubarok

2017-09-01

Abstract Hotel was a thriving industry very fast with the advent of the information technology. One factor that can provide comfort is the existence of the information rapid to a reservation hotel. Several problems that ordinarily encountered hotel management and customers as it tough for rapid information, do check in and the payment of requiring guests come to the hotel, include families in village records the guest log and make a report manually.In writing thesis this, writer build a application of hotel by adopting information technology. The model used to the development of software is the method waterfall, which begins with analysis needs adapted to systems are go at the hotel arinda guest house, design system and software, coding, testing, and implementation.So that this research produce information system a reservation hotel web-based. Of interface ease of use user and showing functionality that can be used to at the check in , the hotel , faster information and save time prospective guest on do reservations , efficient in recording the guest log and reports.   Keywords: Website, Aplication, Hotel Arinda Guest House, checked in, Waterfall.

Alberta oil sands royalty regime

International Nuclear Information System (INIS)

Asgarpour, S.

2004-01-01

The long term objective of the Oil Sands Business Unit of Alberta Energy is to pave the way for Alberta's bitumen production to reach 3 million barrels per day by 2020. This presentation described the national government's role in resource development. It was emphasized that since the Crown is the owner of the oil sands resource, it would benefit by providing strategic leadership and by generating a larger royalty base. The oil sands fiscal regime was described with reference to generic royalty, risk sharing, investment, and project economics. Business rule principles were also outlined along with criteria for project expansions. Both upstream and downstream challenges and opportunities were listed. 4 figs

FTA figures in Alberta-California gas price tiff

International Nuclear Information System (INIS)

Anon.

1991-01-01

This paper reports that Canadian government and industry officials are considering a grievance procedure under the Canada-U.S. Free Trade Agreement in a natural gas price conflict with California regulators. Industry groups and the federal and Alberta governments are considering action under the FTA and other possible responses to recent rulings by the California Public Utilities Commission. Other options being considered are appeals against the CPUC policy to the U.S. energy secretary and the governor of California or court challenges. Meantime, Alberta's government the new export volumes of gas sales to California will be approved only after existing contracts with the 190 Alberta producers have been filled

Canada's first competitive electricity market: the Alberta experience

International Nuclear Information System (INIS)

McMaster, D.

1997-01-01

The restructuring of the electric power industry as experienced in the province of Alberta was discussed. Alberta's electric industry structure today is comprised of a power pool and open access transmission. The forces for change, the evolution of the new structure, the new Electric Utilities Act that defined restructuring, features of the restructured industry, the organization and functions of the Alberta Power Pool and the Transmission Administrator, the day-to-day functioning of the Power Pool, the price setting mechanism, access to the transmission system, the legislated financial hedges, the timeline for the retirement of the existing generation system, and anticipated future developments were described

Analyzing solid waste management practices for the hotel industry

Directory of Open Access Journals (Sweden)

S.T. Pham Phu

2018-01-01

Full Text Available The current study aims to analyze waste characteristics and management practices of the hotel industry in Hoi An, a tourism city in the center of Vietnam. Solid wastes from 120 hotels were sampled, the face-to-face interviews were conducted, and statistical methods were carried out to analyze the data. The results showed that the mean of waste generation rate of the hotels was 2.28 kg/guest/day and strongly correlated to internal influencing factors such as the capacity, the price of the room, garden, and level of restaurant. The differences in waste generation rate of the hotels were proved to be statistically significant. The higher the scale of hotels, the higher the waste generation rate. Moreover, the waste composition of the hotels was identified by 58.5% for biodegradable waste, 25.8% for recyclables and 15.7% for others. The relative differences in the waste composition of the hotels by climate, the features of hotels, and the types of the guest were explained. Whereby, the higher size of the hotels, the higher percentage of biodegradable and less proportion of recyclable waste. Also, this study revealed that the implementation status of waste management practices of the hoteliers initially reaped quite positive achievements with 76% for sorting, 39% for recycling, 29% for reduction, and 0.8% for composting. The rate of waste management practices was proportional to the scale of the hotel. This study provided information on waste management practice of hotel industry and contributed to the overall assessment of municipal solid waste management practices of Hoi An city.

Brand quality and internationality: Branded global chain hotels

OpenAIRE

Vrkljan, Sanela; Bartoluci, Mato; Čižmar, Sanja

2017-01-01

It is increasingly testing for individual hotels, even the well-run and famous ones, to compete and grow in the wider world market without having the underpinning and benefits of the global representation. Perhaps, this is why even the more notable establishments, join hotel chains or a global hotel management conglomerate. This paper focuses on the correlation between business performance of global chain hotels (GCHs) and quality and internationality of the brand they belong to. The quality ...

Specialisation as a trend in modern hotel industry

OpenAIRE

Nadia Pavia; Jasmina Gržinić; Tamara Floričić

2014-01-01

Purpose – In this paper, the importance of the organisation of specialised hotel offer is researched, as well as its competitiveness in the market. The research goal is determination of changes in hotel competitiveness levels following implementation of specialised label standards for the purposes of as high as possible quality organisation of the hotel industry in destination and resource valorisation. Design – The paper is conceived in the way that it presents Croatian hotel industry proble...

EXPATRIATE HOTEL MANAGERS' PERSPECTIVE ON CROSS-CULTURAL SKILLS

Directory of Open Access Journals (Sweden)

Maria-Cristina IORGULESCU

2014-04-01

Full Text Available The globalization and expansion of multinationals has led to various studies on expatriation management, but literature regarding this issue in the hotel industry is still scarce, especially in Romania. Expatriates are critical to the success of this particular industry, as more and more hotel chains operate beyond their domestic domains and intend to enter inclusively in the Romanian market. The study presented in this article uses a qualitative research method intended to discover the perspective of practitioners on the most important management skills hotel expatriate managers should possess, the most effective cross-cultural training activities provided by parent hotel companies and other challenges faced in international assignments. The data collection method was an in-depth interview with expat hotel managers in Bucharest. The study suggests opportunities for international hotel chains to better prepare their expatriates, in order to integrate them more effectively in a new cultural environment.

HOTEL HIJAU SEBAGAI ALTERNATIF PENGURANGAN DAMPAK LINGKUNGAN

Directory of Open Access Journals (Sweden)

Nanny Roedji Roedji

2016-11-01

Full Text Available Nowadays, eviromental management has gotten a fully attention. Then, hospitality industry in East Java Province has committed to the Eco Friendly Enviroment needs a deep investigation in order to analyze a practical managment of hotel product which uses an eviromental friendly method in improving efficiency of energy, water, air quality, and solid waste management and liquid waste management system. This research used a descriptive qualitatif method which chracterized causuality and using a survey method. Data were collected by using an istitutional-perceptional approach and were analyzed by using enviromental performance scale from 1 to 5 point toward Green Hotel practice. The conclusion from the investigation result are; 45% hotel understand the concept and green product implementation. 50% hotel reuse the water to pour the garden. 40% about operating procedure such as towel reuse and bed sheet. 90% of the hotel already use VRV air-conditioner which can adjust the temperature suitable� with the number of the people in the room and its automatically turn off when there are no people in the room. 45% shows that hotel provide dispenser to combine shampoo and conditioner (hair moisturizer in one product so it will decrease the plastic waste.

Impact assessment of foreign hotels chains technology through hotel management contract in Cuba

OpenAIRE

D’Meza Pérez, Gustavo; Zaldívar Puig, Martha María; Martín Fernández, Ramón

2015-01-01

El sector hotelero en Cuba se clasifica en cadenas hoteleras nacionales, entidades mixtas y alojamientos en casas particulares. Dentro de ellas, las cadenas hoteleras nacionales son de propiedad pública y gestionan sus hoteles directamente (llamados de marcas propias) o mediante contratos de administración con otras cadenas extranjeras. Las empresas mixtas siempre contratan a una entidad extranjera para administrar sus hoteles, mientras que los alojamientos privados son administrados por sus ...

Hotel housekeeping work influences on hypertension management.

Science.gov (United States)

Sanon, Marie-Anne

2013-12-01

Characteristics of hotel housekeeping work increase the risk for hypertension development. Little is known about the influences of such work on hypertension management. For this qualitative study, 27 Haitian immigrant hotel housekeepers from Miami-Dade County, FL were interviewed. Interview transcripts were analyzed with the assistance of the Atlas.ti software for code and theme identification. Influences of hotel housekeeping work on hypertension management arose both at the individual and system levels. Factors at the individual level included co-worker dynamics and maintenance of transmigrant life. Factors at the system level included supervisory support, workload, work pace, and work hiring practices. No positive influences were reported for workload and hiring practices. Workplace interventions may be beneficial for effective hypertension management among hotel housekeepers. These work influences must be considered when determining effective methods for hypertension management among hotel housekeepers. © 2013 Wiley Periodicals, Inc.

Homelessness coverage, social reality, and media ownership: Comparing a national newspaper with two regional newspapers in Canada

NARCIS (Netherlands)

Y. Mao (Yuping); M.S. Richter (Solina); K. Kovacs Burns (Kathy); J. Chaw-Kant (Jean)

2011-01-01

textabstractThe media plays an important role in the discourse of homelessness. The purpose of this study was to compare how two Alberta newspapers (Calgary Herald and Edmonton Journal) and one national newspaper(the Globe and Mail) covered homeless issues in terms of population, main themes,

The Development of Boutique Hotels in Brașov City

Directory of Open Access Journals (Sweden)

Codruța Adina Băltescu

2016-01-01

Full Text Available Boutique hotels are hotel businesses dedicated to addressing a well-defined segment ofcustomers. The development of the concept is an ongoing process, these accommodation units arealready well known on the hotel market, thus reflecting their attraction among the guests. Thepaper highlights the main features of the boutique hotels, the specificity of the offer and analyzesthe major global hotel groups in order to highlight their concerns in the direction of developingtheir own chains of boutique hotels. Aiming to identify the development of this hotel concept in ourcountry, the paper also analyzes the units that fall into this category of establishments whichoperate in Brasov city.

Hotel Stouffer's Atlanta Inn. - Georgia (EE. UU.

Directory of Open Access Journals (Sweden)

Heery, -

1976-04-01

Full Text Available On a large 4-storey base structure rises a long, rather narrow 27-story tower. The 37,000 m2 of the hotel are distributed in the following manner: 525 hotel rooms, special suites, convention hall, meeting rooms; three restaurants with different interior decorations; ball room; cafeterias, shops; swimming-pools; additional installations that correspond to this hotel category. A chapter of great importance in the construction of the hotel was the interior planning and design. Different colour schemes, special furniture and a most varied selection of decorative and functional elements have been used. The materials and design of the exterior have been chosen with utmost care, whereby a contrast, though not a clash, with the adjacent buildings has been achieved. The hotel is completed with a 1,000-car parking deck, situated across the street and connected with the hotel by means of an over Street bridge.Está constituido por una amplia base de cuatro plantas, sobre la que se eleva una alta y esbelta torre de 27 plantas. En sus 37.000 m2 de superficie total se distribuyen: 525 habitaciones para clientes, incluyendo suites de categorías distintas; gran salón de congresos y salas de juntas y reuniones; tres restaurantes con distintas ambientaciones; sala de baile; cafeterías, tiendas; piscinas; y toda una serie de servicios propios de un hotel de esta categoría. Un capítulo de gran importancia en la construcción del hotel fue la ambientación interior, conseguida con diferentes esquemas de color, mobiliario especial y los más variados elementos decorativos y funcionales. El exterior también fue muy cuidado, empleándose materiales y diseños que contrastan, sin desentonar, con los edificios vecinos. El hotel se completa con un aparcamiento cubierto, de 1.000 plazas, situado al otro lado de la calle, y al que se une mediante un puente elevado.

The potential for coalbed methane (CBM) development in Alberta

International Nuclear Information System (INIS)

2001-09-01

This report presents fiscal and regulatory recommendations of the coalbed methane (CBM) Advisory Committee which consists of representatives from Alberta's oil and gas industry who participated in a study to determine the potential for coalbed methane development in the province. CBM is a natural gas produced as a by-product of the coal formation process. This study examined the CBM reserve base in Alberta along with the necessary steps and strategies required to develop it. There is increased interest in natural gas from Alberta's coal resources because of the forecast for reasonable natural gas prices coupled with an increase in energy demand. The remaining established natural gas reserves are estimated at 43 trillion cubic feet and unconventional supplies of natural gas will be needed by 2008 to meet this increasing demand. The recoverable reserves of CBM are estimated to be between 0 and 135 trillion cubic feet. This report discussed the following mitigation strategies suggested by industry that may applicable to CBM development in Alberta: (1) potential technical mitigation strategies, (2) potential land access and tenure strategies, (3) potential water disposal and diversion mitigation strategies, (4) potential non-technical mitigation strategies, and (5) potential economic mitigation strategies. The study concluded that since no two CBM basins are the same, it is necessary to have good baseline resource inventory data. It was also noted that evolving management, drilling and completion techniques will continue to enhance the economic understanding of Alberta's extensive coal beds. It was suggested that lessons from CBM development in the United States can be useful for development in Alberta since there are currently no publicly recognized commercial production of CBM in Alberta. 24 refs., 6 tabs., 25 figs

Creative approach in designing family hotels in Croatia

OpenAIRE

Rocco, Sanja; Šipić, Neven

2013-01-01

Hotel industry is becoming a leading segment of tourism in Croatia, evident from the constant increase in accommodation capacities, number of overnights, and employees in the hotel industry. To succeed, hotel managers need to identify the needs of their clients and find creative ways to please them. Hence, the future of small family-owned hotels is likely in differentiation by design. It implies a wide spectre of areas of applicability. The design is implemented in marketing strategy in the p...

Learning and Technology in Alberta (1975 to 2009)

Science.gov (United States)

Alberta Education, 2009

2009-01-01

Alberta's education system is a leader in the use of technology in teaching and learning. New information technologies create options for how teachers teach, how students learn, and how classrooms look and operate. This document chronicles the history of computer technology in Alberta from 1975-2009. The information is arranged in a tabulated…

Alberta Chamber of Resources : 1997 resources guide and directory

International Nuclear Information System (INIS)

1997-01-01

The Alberta Chamber of Resources (ACR) is composed of 140 member companies from the oil and gas industry, forestry, pulp and paper, mining, oil sands, utilities, contractors, suppliers, consultants, banking and other service groups, as well as representatives from universities and governments. ACR's activities during 1996 were reviewed. These included supporting or sponsoring a careers forum, and various other networking and information sharing opportunities, a study of the potential for Alberta's minerals industry, and exploring opportunities for research in the forestry sector and the further development of Alberta's oil sands. Studies of the transportation and infrastructures strategies for Alberta's resources, royalty regimes, tenure and compensation issues associated with oil sands reservoirs that are 'capped' by natural gas reservoirs, taxation issues related to oil sands development, mineral rights tenure, and toll design and royalty issues affecting Alberta's natural gas sector rounded out the Chamber's activities. The annual review also profiled a number of ACR member companies, among them Koch Oil Company Ltd., Pardee Equipment Ltd., Interprovincial Pipe Line Inc., Clearwater Welding and Fabricating Ltd., and Weldwood of Canada. A listing of all ACR members was also provided

Alberta benefits : economic impacts of northern gas pipeline construction

International Nuclear Information System (INIS)

Rylska, N.L.; Graebeiel, J.E.; Mirus, R.K.; Janzen, S.S.; Frost, R.J.

2003-11-01

This paper describes the potential economic impact and benefits to Alberta from the proposed development of the Alaska Highway Pipeline (AHP) and the Mackenzie Valley Pipeline (MVP). It also includes a planning framework for business and industry in the province. Each proposed pipeline was evaluated separately. The paper includes a list of Alberta companies that stand to benefit from the construction of one or both pipelines. The main findings indicate that northern pipeline development will bring opportunities to Alberta business in design, construction and management. There will be a secondary impact on petrochemical industries and infrastructure. Both pipeline developments will increase employment and yield billions of dollars in gross domestic product. The existing oil and gas industry in Alberta will receive value-added opportunities in areas of specialized expertise such as natural gas and natural gas liquid storage, natural gas liquid processing, and gas to liquid technology projects. The industry will also benefit from power generation and cogeneration. The northern pipelines have the potential to improve the role of First Nations in economic development. Gas consumers in Alberta should benefit from a secure supply of gas and lower prices. refs., tabs., figs

Analisis dan Perbaikan Layanan Hotel Menggunakan Servqual dan Diagram Kartesius (Studi Kasus di Hotel Kombokarno

Directory of Open Access Journals (Sweden)

Rindang Rayo Ranas

2016-06-01

The purposes of this research is to analyze and suggest a service quality improvement in Kombokarno Hotel. This research used ServQual dimension variables that consist of tangible, reliability, responsiveness, assurance, and empathy as a dimensions of service quality. It used 144 guests of Kombokarno Hotel as a sample for the research. The result of the collected data then be tested based on it’s validation and reliability by using SPSS 16.0 software. The result of data processing shows the validity of each question variable in the questionnaire. Then the data be analyzed using ServQual method to see the Gap between hope and reality. Furthermore it is processed by Kartesius diagram to see what performance that need to be improved. The result of the researched shows that the cleanness of the hotel always in good term, the electronic utilities (lamp, AC, TV, etc, are functioned well, and the hotel’s building ‘good look’ became the most priority to improve the performance of service quality in the hotel.

Is the restructuring of Alberta's power market on the right track? Evaluating Alberta's first two years of deregulation

Energy Technology Data Exchange (ETDEWEB)

Wellenius, K.; Adamson, S. [Tabors Caramanis and Associates, Cambridge, MA (United States)

2003-07-01

The performance of Alberta's restructured electricity market was evaluated since its move to wholesale competition in January 2001. This paper presents the following eight conclusions that the authors arrived at following the evaluation: (1) To meet growing demand, the electricity prices in Alberta would have increased regardless of the type of environment (regulated or not). Capacity investment was required, and it was believed that moving to competition was the best way to attract investors. (2) Success in attracting private investment was attained as a result of Alberta's open market. It has restored reliability of supply and moderated prices. (3) Price comparisons must take into account what the prices would have been if the market had remained regulated. Due to unique generation costs and regulatory environments, comparisons with other regulated jurisdictions is inappropriate. (4) Convergence with other energy rates that would have been seen under regulation is being noted with respect to Alberta's market prices. (5) Under deregulation, prices increase according to the need for new investment and fall after the investment is made. Alberta has been on a path toward continued reduction in wholesale prices since 2001. (6) The non-price benefits of restructuring include improved generation efficiency, captured residual value from regulated assets, and shifting investment risk of new capacity additions from consumers to generators. (7) Downward pressure on prices was noted as a result of deregulation, as expected. (8) Significant value for consumers was captured through Alberta's restructuring process. 7 tabs., 7 figs.

More talented engineers for hire

Energy Technology Data Exchange (ETDEWEB)

Anon

2005-04-01

The great shortage of professional personnel in industry is discussed and what at least one province is doing in facilitating foreign trained professionals to qualify for professional positions in Canadian industry. The story is about the Calgary Catholic Immigration Society's Engineering and Technology Upgrading for new Canadian Engineers. The program provides a combination of classroom training and practical professional work at Canadian companies, sufficient in length to make participants eligible for licensing by the engineering licensing body in Alberta. The Calgary Catholic Immigration Service is a non-profit agency, funded provincially and federally to assist immigrants and refugees in their resettlement and integration into Canadian society. Some 9,000 clients are assisted each year; the program is greatly diversified; besides professional engineers, it is assisting people qualified as millwrights, electricians, and drilling technicians. This partnering program with the Alberta labour market has had an 85 per cent success rate in placing its graduates into full-time professional positions after graduation.

Legal liability and claims for the hotel industry

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Dimcho Todorov

2017-10-01

Full Text Available The paper presents a review of various aspects of legal liability and claims to hotel management arising in the hotel industry in the context of the legal framework and possible legal consequences for hotels and other types of commercial accommodation establishments. The main reasons for accidents' occurrence in the hotel industry are chronologically traced. Possible claims to the hotel management are also presented in detail. The problem with workplace discrimination, which is considered as unrightfully actions from administration towards hospitably industry personnel and the connected consequences, is discussed. A definition is given of the various forms of discrimination and the obligations of management to provide a healthy work environment without problems for the personnel are stated, as well. Regulative measures and documents are also presented, regarding measures following possible labour law violations. Conclusions and recommendations are formulated and ways to prevent and overcome problems and accidents in various accommodation establishments and the hotel industry as a whole are shown

Calgary's new CIS provides flexibility to offer outstanding service in a competitive electricity market

International Nuclear Information System (INIS)

Cole, M.

1999-01-01

The City of Calgary, driven by the specter of Year 2000 issues as well as deregulation, decided to replace its 18-year old mainframe with state-of-the-art customer information system for all its utility customers. The system selected is the SCT Banner Customer Information System from Enlogix, headquartered in Toronto. This is the only software developed that was actually in use by other utilities, including Westcoast Energy, Toronto Hydro, Edison Source and PG and E in California. The conversion from an S-390 mainframe system relies on Banner's Oracle database technology. The main server, an IBM-RS 6000, will be stationed at an Enlogix data center, located in Calgary. Desktop workstations using Pentium II processors, with 350 MHz will be used. The major factors in favor of the Banner System were the SCT and Enlogix proven implementation methodologies. The implementation, expected to take about a year, will change about 100 major policies, but the utility is going forward with only nine modifications to match its processes to industry standards. The system has been 'Canadianized' to fulfill unique measurements, regulatory and tax requirements

How do customers evaluate hotel service quality? An empirical study in Tehran hotels

Directory of Open Access Journals (Sweden)

Seyedvahid Najafi

2013-12-01

Full Text Available The purpose of this study is to investigate the dimensions of hotel service quality, to assess relative importance of them and to evaluate service quality of Tehran hotels in terms of guests’ perspectives. The paper examines the reliability and validity of the designed scale based on SERVQUAL model. A cross-sectional research based on SERVQUAL model conducted on nine hotels in Tehran (n=1080. Several statistical analyses such as EFA, CFA, Linear regression and t-test were applied to analyze the data. Five service quality dimensions were identified and named as “tangibles”, “problem solving”, “service supply”, “empathy” and “security”. Even though our findings confirmed five dimensional SERVQUAL constructs, some dimensions have been identified differing from SERVQUAL scale dimensions. Finding showed that the best overall service quality predictor is “tangibles” followed by “service supply”, “problem solving”, “assurance” and “empathy”.

Should upgrading and refining be enhanced in Alberta?

International Nuclear Information System (INIS)

Asgarpour, S.

2006-01-01

Although world oil prices are rising, the price of bitumen remains stable. It was noted that surplus refinery capacity is disappearing and that skilled labour, infrastructure, transportation systems, environmental management and technology development are among some of the challenges facing heavy hydrocarbon development. Pie charts indicating global reserves of crude oil and heavy crude oil showed that although the Middle East leads in world proven oil reserves, nearly half of the heavy crude oil and natural bitumen deposits are in Canada. As a global energy leader, Alberta is using its' world class expertise to develop the vast energy resources of the province and to market these resources and abilities to the world. This presentation summarized processing activities in Alberta and outlined the markets for petrochemicals. A graph representing North American petroleum supply and demand from 2001 to 2019 was also presented along with a review of Alberta's upgrading and refining capacity and infrastructure opportunities for crude oil, natural gas, petrochemicals and electricity. Alberta's crude oil markets by 2020 are likely to be the Far East, California, Heredity's, Wyoming, Chicago, Cushing, United States Gulf Coast, and the East Coast. The benefits of upgrading in Alberta include inexpensive feedstock, existing upgrader and petrochemical sites and low transportation costs. In addition, more refining capacity in the province would provide market diversification for bitumen products; higher investment and value-added in Alberta; opportunity to provide feedstock to petrochemicals; production of synthetic diluent in the province; and, smaller environmental footprint and greater energy efficiency. The cumulative impact of oil sands development on government revenues was discussed along with the challenge of addressing the issue of a skilled labour shortage, infrastructure needs, and developing a business case for a carbon dioxide pipeline. tabs., figs

Whither Alberta's oil production?

International Nuclear Information System (INIS)

Purvis, R.A.; Dick, A.B.

1991-01-01

It is demonstrated how a combination of old theory (decline methods and statistics) and new technology (computer graphics) can enhance decline-curve forecasts for multi-well groupings. Production and well-count forecasts are presented for four different sized groups of aggregate production. The four examples are: the small Manville pool; the Pembina Cardium, Alberta's largest oil pool; an aggregate of all reef pools of Keg River age; and an aggregate of all wells reporting conventional oil production in the province of Alberta. In each case graphical results show the historical and forecast trends for the statistical distribution of well rates, the median well rate, the aggregated rate, and the number of producing wells. It is concluded that well rate distributions for groups ranging from 15 wells in a single pool to thousands of wells in hundreds of pools are all approximately lognormal. Lognormal well rate distributions and Lorenz graphs provide qualitative and quantitative assessments of a resource base. Decline curves for the median well rate can reveal trends masked in the aggregated rate by changing well count, operating practice and degradation of the resource base. The number of producing wells in Alberta has grown from ca 9000 in 1970 to ca 24,000 in 1988, has remained constant from 1988-1990, and will start to decline as the number of suspended or abandoned wells exceeds the number of new completions. 3 refs., 13 figs., 4 figs

Alberta propylene upgrading prospects

International Nuclear Information System (INIS)

2000-03-01

A very significant byproduct recovery and purification scheme is at present being prepared by TransCanada Midstream (TCMS). Alberta Economic Development commissioned an independent study to identify propylene supply options while proceeding with the evaluation of various propylene derivatives with regard to their fit with the Alberta context. Identification of chemical companies with derivative interests was also accomplished. By 2005, it is estimated that 280 kilo-tonnes of propylene will be available on an annual basis from byproduct sources. Those sources are oil sands upgraders, ethylene plants and refineries. The ranges of impurities and supply costs vary between the different sources. An option being considered involves pipeline and rail receipt with a major central treating and distillation facility for the production of polymer grade (PG) propylene with propane and other smaller byproducts. Special consideration was given to three chemicals in this study, namely: polypropylene (PP), acrylonitrile (ACN), and acrylic acid (AA). Above average growth rates were identified for these chemicals: demand is growing at 6 to 7 per cent a year for both PP and ACN, while demand for AA grows at 8 per cent annually. Two other possibilities were identified, propylene oxide (PO) and phenol. The study led to the conclusion that low capital and operating costs and shipping costs to the Pacific Rim represent advantages to the development of propylene derivatives in the future in Alberta. 4 refs., 87 tabs., 7 figs

Alberta Advisory Council on Electricity report to the Alberta Minister of Energy

International Nuclear Information System (INIS)

2002-06-01

This report presents the deliberations of the Alberta Advisory Council on Electricity regarding the restructuring of the electric power industry in the province of Alberta. Strategic issues affecting restructuring over the long term were considered with particular attention to small consumers. The long term vision (Vision 2012) for electric power restructuring is to promote efficient and competitive markets attracting investment and innovation that will result in fair and equitable prices for consumers. It was noted that while the restructuring system is currently in place, progress has not been even across the system. It is expected that it will take several years before a restructured electricity industry is fully functioning. Recommendations were presented to establish a plan to address issues regarding restructuring within power generation, transmission, distribution and export/import policies. The issue of market power, competitiveness and consumer education was also discussed. It was also noted that there are many external forces that impact the electricity system, many of which come from outside Alberta. These include fluctuations in gas prices, electricity demand, changes in the United States, regulatory decisions in other jurisdictions and unexpected business events. It was emphasized that a strong, liquid and competitive wholesale market is vital to achieving Vision 2012. Key factors for a competitive wholesale market include adequate generation, transmission capability and export/import capacity. The report presents the following 3 scenarios: business as usual, managed transition, and freedom 2012. A review of restructuring in several other jurisdictions around the world was also provided. 1 tab., 1 fig

Dante in Alberta: chronicle of an oil addicted civilization; Dante en Alberta: chroniques d'une civilisation droguee au petrole

Energy Technology Data Exchange (ETDEWEB)

Akram, Belkaid

2010-07-01

According to the author, Alberta, an heavenly province of Western Canada, is the theater of the biggest ecological crime of the moment in the form of oil exploitation. Alberta gathers all the aberrations and dramas that have been seen before in other oil producing countries, in particular in Africa, Middle-East and Asia: corruption, defiance of minority rights, terror threats, environment destruction etc

SIMULASI SISTEM KELISTRIKAN KAMAR HOTEL MENGGUNAKAN SMART RELAY

Directory of Open Access Journals (Sweden)

I Nyoman Sukarma

2018-03-01

Full Text Available Fungsi dari alat key tag atau hotel switch atau key card adalah memutus atau menyambungkan aliran listrik ke dalam suatu area tertentu atau ruang. Key tag memiliki peran penting pada kamar hotel untuk mencegah pemborosan energi pada saat kamar hotel tidak berpenghuni atau belum tersewakan. Untuk itu, penulis merancang simulasi sistem kelistrikan pada kamar hotel yang dikontrol dengan smart relay. Pada simulasi ini digunakan smart relay Zelio Logic buatan Schneider Electric. Pemrograman smart relay ini menggunakan ladder diagram yang disusun menggunakan perangkat lunak ZelioSoft2 dari Schneider Electric. Smart relay menerima sinyal masukan dari sensor, key tag dan sakelar. Sinyal masukan tersebut selanjutnya diproses agar lampu, kotak-kontak, exhaust fan, dan AC (Air Conditioner pada kamar hotel dapat bekerja.

The effects of trends in technology on the hotel industry: a case study of Scandic Hotel Simonkenttä and Hilton Hotel Kalastajatorppa

OpenAIRE

Tamang, Surya Maya; Bernaldo, Ruth Jane

2016-01-01

The hotel industry continues to develop through innovations of technology. Trends in technol-ogy are evident in various forms, such as software and operating systems, high-tech devices and equipment, and social media networks. These can improve a hotel’s competitive ad-vantage and increase customer satisfaction. The objective of this research project was to examine the effects of technological trends in hotels and as perceived by the employees (the technology users) and to find out if ther...

Hotels presence on the Internet : A comparing study of Karlstads chain owned hotels and privately owned hotels exposure on the Internet.

OpenAIRE

Mattsson, Peter; Kocev, Nikola

2014-01-01

In today’s society Internet is evolving the tourism industry and it’s the pioneers that use this marketing channel to further their brands that’s that reap the benefits of early adoption. In this essay we research how well two kinds of ownership structures, private ownership and chain ownership, in the hotel market match up against each other in Internet presence and the steps they have taken to encourage guests too book via their websites.   We determined that the hotel market in Karlstad wa...

The Southern Alberta Information Resources (SAIR Project

Directory of Open Access Journals (Sweden)

Kathy Crewdson

2008-06-01

Full Text Available Abstract Southern Alberta Information Resources (SAIR is a collaborative bibliography of published resources significant to southern Alberta. Objectives and progress with evolving methodology, technology, issues and challenges are explored within the context of the library field. We investigate a collaborative digital library that allows librarians and non-librarians alike to share information on specific topics through MARC records. An outcome of a collaborative digital library is how to create and sustain interest within the library community. Southern Alberta region was selected based on the authors’ familiarity with the region. Some issues and questions remain to be resolved. Digital formats present a number of challenges in terms of selection and presentation. Legal issues relating to technology such as linking and location information have emerged. Basic technical issues remain, such as, how best to update links.

Comparison of the RealTime HIV-1, COBAS TaqMan 48 v1.0, Easy Q v1.2, and Versant v3.0 assays for Determination of HIV-1 Viral Loads in a Cohort of Canadian Patients with Diverse HIV Subtype Infections▿

OpenAIRE

Church, Deirdre; Gregson, Daniel; Lloyd, Tracie; Klein, Marina; Beckthold, Brenda; Laupland, Kevin; Gill, M. John

2010-01-01

HIV clinics in Canada provide care to an increasing number of patients born outside of Canada with HIV-1 non-B subtype infections. Because the Easy Q HIV-1 v1.2 assay (EQ; bioMérieux) failed to detect some non-B subtype infections, a multiassay HIV-1 viral load (VL) study was conducted with patients with diverse HIV subtype infections. Patients were enrolled from the Southern Alberta HIV Clinic (SAC), Calgary, Alberta, Canada (n = 349) and the McGill HIV Clinic (MHC), Montreal, Quebec, Canada...

Penerapan Aplikasi Web Di Hotel Arinda Guest House Bandung

OpenAIRE

Ade Mubarok; M Ridza Apriyanta

2017-01-01

Abstrak Hotel adalah industri yang berkembang sangat cepat seiring dengan perkembangan teknologi informasi. salah satu faktor yang dapat memberikan fasilitas kenyamanan adalah adanya layanan informasi yang cepat untuk reservasi hotel. Beberapa masalah yang biasanya dihadapi pihak hotel dan calon tamunya seperti sulit mendapatkan informasi yang cepat, melakukan check in dan pembayaran yang mengharuskan tamu datang lansung ke hotel, melakukan pencatatan buku tamu dan membuat laporan secara ...

1973 : Trudeau tangles with Alberta

International Nuclear Information System (INIS)

Anon.

2008-01-01

In 1973, the Canadian government took measures to place oil exports under federal control and placed a freeze on oil prices. Prime Minister Pierre Trudeau unveiled plans for a national energy policy that would dissolve the Borden policy which prevented western Canadian crude from accessing the Montreal refining market. Trudeau's policy would extend the oil price freeze and created a one-price national market for Canadian oil. Plans were also underway to create a national oil company that would stimulate exploration and exploitation of new energy resources. The Premier of Alberta was also implementing energy regulations at the same time, aimed at consolidating control of Alberta's own resources within the framework of the Constitution and preventing Ottawa from gaining full control of all of Alberta's energy resources. Other key events in 1973 were the introduction of Saskatchewan's Oil and Gas Conservation, Stabilization and Development Act which gave the province the right to take over the oil rights of all private companies in producing areas. The Polar Gas Project was created to conduct research into building a gas pipeline from the Arctic Islands, and a Canadian Arctic gas study revealed that the Mackenzie Pipeline could be delivering gas by 1977. 1 tab., 1 fig

Hotel Employees' Japanese Language Experiences: Implications and Suggestions.

Science.gov (United States)

Makita-Discekici, Yasuko

1998-01-01

Analyzes the Japanese language learning experiences of 13 hotel employees in Guam. Results of the study present implications and suggestions for a Japanese language program for the hotel industry. The project began as a result of hotel employees frustrations when they were unable to communicate effectively with their Japanese guests. (Auth/JL)

Geography Matters in Online Hotel Reviews

Science.gov (United States)

Wang, Mingshu; Zhou, Xiaolu

2016-06-01

In resonance with the popularity of user-generated contents (UGC) and the volunteered geographic information (VGI), this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels), which violates the assumption that ordinary least-square (OLS) is the best linear unbiased estimator (BLUE); therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

GEOGRAPHY MATTERS IN ONLINE HOTEL REVIEWS

Directory of Open Access Journals (Sweden)

M. Wang

2016-06-01

Full Text Available In resonance with the popularity of user-generated contents (UGC and the volunteered geographic information (VGI, this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels, which violates the assumption that ordinary least-square (OLS is the best linear unbiased estimator (BLUE; therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

Human Resource Evaluation in Hotel Units

Directory of Open Access Journals (Sweden)

George Aspridis

2012-03-01

Full Text Available This paper aims at presenting and analysing the performance appraisalsystems and the human potential development in hotelunits. It aims at integrating and updating many aspects of performanceappraisal while concentrating on the hotel units systemto prove the importance of human resource evaluation in hotelunits and the procedure that is to be followed by the enterprisefor further development of hotel employees. HR evaluation analysisis presented through relevant theoretical background on theevaluation method and the presentation of the practical problematicalissues in order to create an image for a whole evaluationsystem of HR in Greek hotel enterprises.

The Pricing Effects of Heritage at an Iconic Hotel

Directory of Open Access Journals (Sweden)

Bradford T. Hudson

2015-05-01

Full Text Available Historic hotels are a recognized product type in the lodging industry and may be found in significant numbers throughout the globe. The purpose of this article is to validate the notion that heritage can be an important element of the consumer value proposition for older hotels, by demonstrating that an iconic hotel with a distinct historical identity is able to attain a price premium over newer hotels with comparable operating characteristics. This exploratory study is based on qualitative field research conducted by the author, and quantitative analysis of pricing data that was collected by a regional hotel industry association over a five year period. The author concludes that heritage does indeed have a positive effect on the ability to attain a price premium at historic hotels, especially for leisure travelers.

de los hoteles españoles

Directory of Open Access Journals (Sweden)

Enrique Claver Cortés

2007-01-01

Full Text Available Los hoteles necesitan cada vez más información para su correcta gestión y para maximizar su desempeño o éxito empresarial. De esta forma, en este estudio se analizan una serie de variables estratégicas clave que influyen directamente sobre el desempeño hotelero. Estas variables son el tamaño, el tipo de gestión y la categoría de los hoteles. En este trabajo, empleando la teoría de los grupos estratégicos, se han agrupado los hoteles españoles de entre 3 a 5 estrellas en función de cada una de estas variables estratégicas con el objetivo de determinar si influyen significativamente sobre el desempeño hotelero y en qué sentido. Entre los resultados que se han obtenido destacan el hecho de que a mayor tamaño y categoría, mayor es el desempeño que alcanzan los hoteles. Así mismo, los hoteles que pertenecen a cadenas alcanzan niveles de desempeño mayores que los independientes. Por lo tanto, de esta investigación se deducen importantes implicaciones para la dirección hotelera.

Role of parking in the hotel supply chain management

Directory of Open Access Journals (Sweden)

Robert Maršanić

2015-12-01

Full Text Available Background: Supply chain management in tourism has only recently become the topic of the scientific research. The hotel product as a tourist product presents a specific mix of services and products The focus of this study has been placed on the hotel company, that, in order to create such a product, builds its own network of partners (companies, co-workers, to bring together and coordinate activities intended to result in the desired features of the hotel product. This study was evaluated as a scientifically relevant because until now the position of parking services in the hotel product has not been analyzed from the perspective of the hotel efforts and abilities to provide parking places for their guests by analyzing to which extent a good and available parking space really affects the quality of the hotel product. The aim of the study was to define the framework in which the supply chain management acts with reference to the parking service and stakeholders in the network. Methods: The method of interviewing hotel managers was used to obtain necessary data. Through the simple numerical calculations including the number of parking spaces and the capacity of the hotel accommodation we tried to identify the interrelationship, i.e. the degree of alignment of the respective sizes. Results: It turned out that towns of Rijeka and Opatija are faced with a shortage of parking spaces, especially during the tourist season. The trend of providing parking services for guests in hotel-owned garages or car parks is typical for the everyday hotel operation and the shortage of such an option, is resolved through the lease of a certain number of parking spaces in public garages and car parks. These parking spaces are away from the hotel, the guests' dissatisfaction is a normal consequence of such a decision and it is mitigated through the commercial measures. Hotel management considers a provided parking space an important element of the hotel product quality

The world’s biggest hotel companies. Old trends and new tendencies

Directory of Open Access Journals (Sweden)

Kowalczyk Andrzej

2015-12-01

Full Text Available Many hotels are owned by a few dozen so-called hotel chains or hotel systems. The rapid growth of big hotel companies can be regarded as proof of the entrance of hotel systems into the globalisation phase. Since 2006, companies from the People’s Republic of China (PRC have been among the world’s top hotel systems. This year can be considered as the symbolic beginning of a new stage in the history of the largest hotel systems. This paper shows two main trends. On the one hand, the processes that could be observed in the market of the major global hotel systems from the 1990s are still discernible (for example, the position of the so-called hotel megasystems. On the other hand, new trends have come to the fore in recent years, notably the emergence of systems from the People’s Republic of China among the world’s largest hotel systems.

Alcohol consumption and driving intentions amongst hotel patrons.

Science.gov (United States)

McLean, S; Wood, L J; Davidson, J; Montgomery, I M; Jones, M E

1993-01-01

To examine the extent to which hotel patrons drink in excess of current health recommendations, and to identify risk factors for excessive drinking, hotel patrons were invited to participate in a survey of social drinking, which included a free breath test. Patrons were approached at 15 min. intervals, and 1000 subjects were studied. Amongst this group of hotel patrons interviewed, 1 in 2 had consumed alcohol in excess of the daily limit recommended by the National Health & Medical Research Council. One in 10 intending drivers had a BAC over the legal limit. Excessive drinking and drink driving appear to be prevalent amongst hotel patrons, and hotels should be targets for interventions designed to reduce these problems. For example, the National Guidelines for the Responsible Serving of Alcohol should be more widely practised.

Hotell Radisson SAS = Radisson SAS Hotel / Inga Raukas

Index Scriptorium Estoniae

Raukas, Inga, 1967-

2001-01-01

Projekteerija Arhitektuuribüroo Künnapu & Padrik. Arhitektid Vilen Künnapu, Ain Padrik, Eero Palm, Tarmo Maiste. Sisekujundajad Christian Lundwall, Jan Öberg. Konstruktsioonid: Teuvo Meriläinen, Jyrki Rautamäki. Projekt ja hotell valmis 2000. 12 ill.: korruste plaanid, sise- ja välisvaated

Harmonization of industrial and oilfield waste management issues in Alberta

International Nuclear Information System (INIS)

Halla, S.

1999-01-01

There has been an ongoing discussion concerning the harmonization of waste management requirements within Alberta between the Alberta Energy and Utilities Board (EUB) and Alberta Environment (AENV), with the ultimate goal of publishing a memorandum of understanding (MOU) that will lay out the division of responsibilities between the two authorities on this matter. An overview is included of waste management in Alberta and of the harmonization agreements attained to date, with a stress on oil field waste issues. The EUB and AENV developed a MOE on the harmonization of waste management in Alberta, and a discussion is made of the concept of equivalency, which is used in the development of 'EUB guide 58: oilfield waste management requirements for the upstream petroleum industry' and will be a guiding principle for the MOU. Although the EUB's processes for waste management will not be exactly the same as AENV's, the EUB has made the commitment that, as a minimum, the requirements will provide the same level of environmental protection and public safety equivalent to that provided by AENV

Power Pool of Alberta annual report 2000 : building a market

International Nuclear Information System (INIS)

2001-01-01

As of January 1, 2001, deregulation of the electricity market in Alberta became a reality, and was accompanied by steady growth in demand for electricity combined with other factors that pushed the price of electricity upward. The Power Pool of Alberta ensures that market operations are open and fair. Its mandate, under the Electric Utilities Act, is the overall market surveillance in Alberta's electric industry. It is accomplished by working closely with industry and seeking feedback through four standing committees: Human Resources, Operations, Finance and Audit, and Balancing Pool. The goal for the coming years is to build confidence in the market, whereby consumers are confident about the fairness of the market price for electricity in Alberta, the choices available, and the continued reliability of the electric system in Alberta. The Energy Trading System was explained with information about system control and customer service, and details provided on the consultation and collaboration processes. The financial analysis of the year 2000 was provided, as well as a statement of operation, a balance sheet, and a statement of cash flows. tabs., figs

Energy Performance of Hotel Buildings in Lijiang, China

Directory of Open Access Journals (Sweden)

Mingfang Tang

2016-08-01

Full Text Available The hotel industry in China has experienced rapid growth in the past ten years and made a considerable contribution to the global tourism economy. This paper focuses on the energy performance of hotel buildings in Lijiang, China. Hotel characteristics, daily operational data, and energy use data were collected by carrying out a survey of 24 hotels. The average annual energy use intensity (EUI of four-, three-, two-, and one-star rated hotels was 180.8 kWh/m2, 113.3 kWh/m2, 74.2 kWh/m2, and 70.2 kWh/m2, respectively. Electricity, as the dominant energy source, accounted for 81% of total energy consumption and was used in the operation of air conditioning, lighting, heating, etc. Pearson correlations between EUI showed that hotel star rating, number of guest rooms, room revenue, and number of workers gave a reasonably strong correlation. A regression-based benchmarking model was established to predict EUI, and a standardization process of EUI was illustrated by statistical analysis.

Market segmentation and the changing budget hotel industry in urban South Africa

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Market segmentation and the changing budget hotel industry in urban South Africa

2013-01-01

Full Text Available Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism economy after its democratic transition. Historically, the South African hotel industry became dominated by one- and two-star budget accommodation as a result of the country’s liquor legislation. With the reconfiguration of the hotel industry after 1990 to target the growing international tourism market, the role of budget hotels changed. This analysis examines the diminished role of budget hotels in South Africa’s hotel economy, the shifting nature of the budget hotel and location patterns of budget hotels from 1990 to the present. It shows that post-1990 budget hotels are mainly concentrated in large cities and secondary centres of South Africa, and that in small towns the former liquor-focused budget hotel has been replaced by other forms of accommodation.

Study on Online Hotel Reservation Systems

OpenAIRE

Alleweldt, Frank; Tonner, Klaus; McDonald, Marc

2009-01-01

This study, conducted by Civic Consulting, looks at both pre-contractual and contractual matters concerning online hotel reservation systems, examines relevant Community rules, identifies gaps and, where needed, discusses possible policy options. Key conclusions The study shows that the impact of Community law on online hotel

Sulphur output from oil sands : dramatically changing Alberta's sulphur balance

International Nuclear Information System (INIS)

D'Aquin, G.

2008-01-01

This paper discussed sulphur production from Alberta's gas and oil sands industries. While sulfur derived from natural gas production in the province is expected to decline as natural gas reserves diminish, Alberta's oil sands contain high amounts of sulphur. It is not yet known how much sulphur will be produced from the province's oil sands facilities. Alberta had considerable stockpiles of sulphur in the 1970s. By 1980, inventories began to decline. By 1996, output had increased to 7.1 million tonnes. Alberta's sulphur inventory reached 9.7 million tonnes following the collapse of the Soviet Union's government mandated fertilizer industry. In 2006, sulphur supplies in Alberta reached 12 million tonnes. Reduced global output has now lowered sulphur stockpiles. Increases in sulphur prices tend to reduce market demand, and lower prices will not typically change the volume of sulphur produced as a byproduct of oil and gas operations. Bitumen-derived sulphur output is expected to exceed gas-derived sulphur output in the near future. Sulphur from oil sands processing is expected to increase by 5 million tonnes by 2017. Increased sulphur production levels in Alberta will present a significant challenge for all sectors of the hydrocarbon industry. It was concluded that developing a plan for storing, selling or disposing of the sulphur will help to ensure the profitability of oil sands operations

PERANAN COOK DI EVENT KITCHEN HOTEL HYATT REGENCY BANDUNG

Directory of Open Access Journals (Sweden)

Rizky Firdaus

2016-03-01

  Abstrak - Hotel merupakan salah satu pendukung pariwisata, dimana keberadaanya begitu penting untuk mengakomodir kebutuhan-kebutuhan wisatawan yang berkaitan dengan penginapan, restoran, penyelenggaraan event dan hiburan, sehingga faktor kualitas pelayanan yang diberikan menjadi kunci keberhasilan dari suatu hotel. Penyelenggaraan event di hotel menjadi tren tersendiri dan sangat berpotensi untuk terus dikembangkan, salah satu kualitas pelayanan yang sangat penting yaitu penyediaan hidangan bagi kegiatan event, maka peran cook di event kitchen menjadi aspek yang dapat menentukan baik tidaknya event terlaksana. Hotel Hyatt Regency Bandung sebagai hotel bintang 5 memiliki 6 outlet untuk mendukung pelayanan hidangan bagi event yang diselenggarakan di hotel tersebut. Keenam outlet tersebut yaitu outlet Banquet Kitchen, outlet Taruma Café Kitchen, outlet Regecy Kitchen, outlet Cha Yuen Kitchen, outlet Commissary Kitchen dan outlet Simider Kitchen. Dalam suatu outlet biasanya terdiri dari 6 sampai 7 cook. Dimana mereka memiliki tugas masing-masing, seperti bagian chef de partie yang bertugas untuk menyediakan dan mengawasi pengadaan kebutuhan bahan makanan, dan ada pula bagian commis yang bertugas untuk mengolah bahan makanan menjadi masakan yang dapat disajikan untuk kegiatan event. Peran dari masing-masing bagian begitu penting bagi kelancaran event yang terlaksana, dan kelancaran suatu event yang terlaksana berdampak baik pada image hotel dimata konsumen.   Kata Kunci : Hotel, Even Kitchen, Cook.

The Application of Intelligent Building Technologies to Space Hotels

Science.gov (United States)

Fawkes, S.

This paper reports that over the last few years Intelligent Building technologies have matured and standardised. It compares the functions of command and control systems in future large space facilities such as space hotels to those commonly found in Intelligent Buildings and looks at how Intelligent Building technologies may be applied to space hotels. Many of the functions required in space hotels are the same as those needed in terrestrial buildings. The adaptation of standardised, low cost, Intelligent Building technologies would reduce capital costs and ease development of future space hotels. Other aspects of Intelligent Buildings may also provide useful models for the development and operation of space hotels.

Contract Management: Organisational and Legal Form of Hotel Networks

OpenAIRE

Burak Tatyana V.

2013-01-01

Hotel business has been the most dynamic and profitable segment of economy, which is characterised with a high degree of internationalisation of capital and international character, during the recent decades. We clearly observe development of national and international hotel networks at this stage. Management contract is one of the methods of development and creation of hotel networks. The article describes theoretical basis of introduction of the contract management into the hotel business, ...

Quality Dimension for Elderly Service in Taiwan Hotel Industry

OpenAIRE

Chung-Chieh Lee; Feng-Hua Yang; Chih-Jen Chen

2013-01-01

The author conducted a questionnaire survey on randomly selected elderly tourists from three hotel groups in Taiwan: international group, domestic-business group, and domestic-tourist group. Based on the literature, the author developed a questionnaire and asked these tourists to rate the hotels in which they were staying on three quality dimensions: brand awareness, hotel facilities, and hotel services. Through the questionnaire survey, the author wanted to determine the performance of the t...

EMPLOYMENT AND HUMAN CAPITAL IN THE GREEK HOTEL INDUSTRY

OpenAIRE

Efstathios VELISSARIOU; Christos AMIRADIS

2014-01-01

Tourism can have significant impacts on employment in tourist destinations. It must be also noted that the human capital in the tourism sector, and more specifically in hotels, constitutes a basic factor of quality. The effectiveness of service in the Hotel industry is often linked with the sufficient number of hotel personnel, their individual qualities and efficient Human resources management. The development of the hotel industry in Greece and the resulted employment and characteristics of...

Alberta industrial synergy CO2 programs initiative

International Nuclear Information System (INIS)

Yildirim, E.

1998-01-01

The various industrial sectors within Alberta produce about 350,000 tonnes of CO 2 per day. This presentation was concerned with how this large volume and high concentration of CO 2 can be used in industrial and agricultural applications, because every tonne of CO 2 used for such purposes is a tonne that does not end up in the atmosphere. There is a good potential for an industrial synergy between the producers and users of CO 2 . The Alberta Industrial Synergy CO 2 Programs Initiative was established to ultimately achieve a balance between the producers of CO 2 and the users of CO 2 by creating ways to use the massive quantities of CO 2 produced by Alberta's hydrocarbon-based economy. The Alberta CO 2 Research Steering Committee was created to initiate and support CO 2 programs such as: (1) CO 2 use in enhanced oil recovery, (2) creation of a CO 2 production inventory, (3) survey of CO 2 users and potential users, (4) investigation of process issues such as power generation, oil sands and cement manufacturing, and (5) biofixation by plants, (6) other disposal options (e.g. in depleted oil and gas reservoirs, in aquifers, in tailings ponds, in coal beds). The single most important challenge was identified as 'rationalizing the formation of the necessary infrastructure'. Failing to do that will greatly impede efforts directed towards CO 2 utilization

Budgeting practices: a study on Brazilian hotel companies

Directory of Open Access Journals (Sweden)

Paula de Souza

2015-12-01

Full Text Available This study aims to explore the budgeting practices in the hotel companies of Brazil’s main tourist centers. The justification is oriented by the number of foreign tourists received by the top ten Brazilian tourist destinations, which reaches 95% of the country. Another motivation is the lack of research on hotel companies in developing countries, and it should also be considered that Brazil will host the World Cup in 2014 and the Olympic Games in 2016, which requires a suitable hotel structure to receive a large number of athletes and tourists. Thus, in order to achieve the purpose of this study, surveys were sent to the hotels associated with the Brazilian Association of the Hotel Industry (ABIH, with replies by 40 hotel companies. Descriptive statistics were applied to the results, in order to improve the basis for discussions. The results indicate that most of the hotels adopt corporate budgeting with bottom-up as main budgeting process. Research shows that budgets are developed, more frequently, using the results from previous years and economic indicators. In the performance evaluation, the comparative analysis, the analysis of the causes of deviations and adequacy measures are often applied. The analysis of variance is primarily directed at controlling costs/expenses, identifying potential problems and providing feedback for the next period.

Perceived workplace mistreatment: Case of Latina hotel housekeepers.

Science.gov (United States)

Hsieh, Yu-Chin Jerrie; Sönmez, Sevil; Apostolopoulos, Yorghos; Lemke, Michael Kenneth

2017-01-01

Latina hotel housekeepers' social class, gender, race/ethnicity, nationality, and United States immigration status render them particularly vulnerable to workplace mistreatment. We sought to reveal the array of policy- and interpersonal-related mistreatment experienced by Latina hotel housekeepers in the southeastern United States employed at 75 local hotels which included 4-star, 3-star, 2-star, and 1-star properties. This ethnographic study involved 27 in-depth interviews with Latina hotel housekeepers. Using semi-structured in-depth interview guides, participants were interviewed until collected data reached saturation. Data were coded to explore themes and relationships for the housekeepers' work environments, and thick descriptions of these environments were developed. Participants ranged in work experience from 1 to 15 years, with all but one unable to reach full-time status, and were paid between $7.25 and $8.00 per hour. Policy-related phenomena, such as low pay, lack of paid sick leave or overtime, and absence of appropriate cleaning tools or protective equipment were all perceived as forms of mistreatment by Latina hotel housekeepers. Interpersonal mistreatment in the form of supervisor favoritism, unfair work assignments, biased allocation of cleaning supplies, disrespect, and verbal abuse due to ethnicity was also perceived. Latina hotel housekeepers endure mistreatment that impacts their psychosocial and physical occupational health. We provide recommendations to minimize workplace mistreatment and improve well-being of Latina hotel housekeepers.

Loyalty Card Promotional Activity in Budget Hotel

OpenAIRE

Teng, Fei

2010-01-01

Loyalty card is one of the most commonly used promotional activities in business. Thus far, there are some research has been done on luxury hotel, but very few researches are on budget hotel. So, the purpose of the thesis is finding out the Swedish customers’ attitude and behavior towards budget hotel’s loyalty card; getting to know what factors influence Swedish customers’ response towards the loyalty card and budget hotels. In the thesis, the main research problem is “How do Swedish custome...

Tinjauan Loyalitas Tamu Di Hotel Pangeran Pekanbaru

OpenAIRE

Oktariani, Elvi; Achnes, Syofia

2016-01-01

Loyalty is an important thing in any industry, including in the hotel industry. There are some definition of customer loyalty, which can be concluded as “the behavior and attitude that is shown by a customer in type of repurchasings and commitments in al long term at a certain company or product”. Hotel Pangeran Pekanbaru is challenged to retain their customer to always be chosen at anytime they stay in Pekanbaru. The loyalty aspect of Hotel Pangeran Pekanbaru's customer is described by this ...

Service Quality in Hotel Industry - Customer Satisfaction

OpenAIRE

Fučíková, Martina

2009-01-01

The theoretical part of the master thesis focuses mainly on particular methods to help to identify customer satisfaction with regard to the specific processes in the hotel industry. The practical part determines the customer satisfaction in the hotel Jalta. A customer satisfaction survey based on a research of the web pages www.hrs.com, www.booking.com, www.tripadvisor and the evaluation of questionnaires provided by the hotel Jalta has been carried out. In addition a mystery shopping with an...

Preliminary fingerprinting analysis of Alberta oil sands and related petroleum products

International Nuclear Information System (INIS)

Yang, C.; Wang, Z.D.; Hollebone, B.; Brown, C.E.; Yang, Z.Y.; Landriault, M.; Fieldhouse, B.

2009-01-01

This paper reported on a study that presented a preliminary quantitative chemical characterization of Alberta oil sands and many other related Alberta oils such as oil sand bitumen, Cold Lake bitumen, Albian heavy synthetic crude, and Alberta Mixed sweet blend. The rapid increase in production of the Alberta oil sands has resulted in unprecedented environmental concern. The mining, extraction and production of oil sands such resulted in huge consumption of water resources, huge emission of greenhouse gas and large number of tailings ponds. In addition, accidental spills in the transportation and usage of oil sands will potentially cause considerable impact on the environment. It is therefore essential to have the ability to characterize Alberta oil sands and their oil products. The specific chemical properties of the oil sands bitumen must be known. Therefore, this study collected quantitative data on the concentration and distribution profiles of target compounds in Alberta oil sands and its petroleum products. The chemical fingerprints of 5 Alberta oil sands and their related petroleum products were studied using gas chromatography/flame ionization detection (GC/FID) and gas chromatography/mass spectrometry (GC/MS). The characterized hydrocarbons were n-alkanes; target alkylated PAHs and other EPA priority PAHs; biomarker terpanes and steranes; and bicyclic sesquiterpanes. The information acquired during this study will provide the basis for oil-oil correlation and differentiation in future environmental applications relevant to oil sands. 24 refs., 6 tabs., 4 figs.

Towards Universal Design Hotels in Denmark

DEFF Research Database (Denmark)

Grangaard, Sidse

2016-01-01

on their website. There exists an attitude in the hotel sector that functions as a barrier for Universal Design: if there are enough guests, for example business travellers, then why market the hotel on Universal Design? The paper points out the coherence between the understanding of the users and the view...

Is History Repeating Itself at Lubicon Lake?

Science.gov (United States)

Cloutier, Joe

1988-01-01

Shows impact of industrial development and public policies since 1899 upon Cree Indians at Lubicon Lake, Alberta, Canada. Details development-related destruction of Indian culture and economic base, creating welfare society. Reports Crees' 1987 protest of Calgary Olympics. Calls for educators to broaden and deepen approach to history and cultural…

Reading Evaluation

Science.gov (United States)

Fagan, W. T.

1978-01-01

The Canadian Institute for Research in Behavioral and Social Sciences of Calgary was awarded a contract by the Provincial Government of Alberta to assess student skills and knowledge in reading and written composition. Here evaluation is defined and the use of standardized and criterion referenced tests for evaluating reading performance are…

HOTEL INFORMATION

Institute of Scientific and Technical Information of China (English)

无

2010-01-01

The Holiday Inn Beijing Focus Square Holiday Inn Beijing Focus Square is the newest and tallest international mid-scale hotel at Wangjing’s famous business hub which is within walking distance of many multinational companies and surrounded by a variety of dining and shopping outlets.

Social value of online information in the hotel industry

Directory of Open Access Journals (Sweden)

Moraru Remus Christian

2017-07-01

Full Text Available Studies show that public information can create social value, which reflects on the purpose of this paper in identifying information on the online environment of the hotel industry which can directly or indirectly create social value and ultimately a competitive edge. Privately owned, small and mid-sized hotels in Romania find themselves in competitive online environment and, as such, many of them cannot compete or don’t possess the know-how to compete within the online environment. With identifying the information shared on the hotels online environment and the capability of the information in creating social value, hotels can reevaluate their online strategies. The immediate objective of this paper is to analyze the websites of a sample of 99 small and mid-sized hotels in Romania and to identify critical information that can directly or indirectly create social value. Part of the objective is to draw a conclusion of the main differences on the information shared on the hotels website, which in terms will show where small and mid-sized hotels can improve their online content strategy with socially valuable information. Key findings reflect that Romanian hotels have a clear pattern across the country when it come to their online environment. However, there are serious deficiencies that can influence both economical results and the possibility of creating socially valuable information online. This work increases our understanding of the information shared on the hotels websites in Romania and comes with suggestions that hoteliers can apply in the future to increase the competitiveness and the social value of their online environment.

Are Hotels Coveting only Half of the Millennial Market? Part Two

OpenAIRE

Brudney, David M.

2017-01-01

What hotels can do/are doing to compete? In competing with lodging rentals, hotel brands have taken note and taking action. Hotels are working to individualize their properties so they feel more boutique. Some hotels are now oering original guidebooks written by locals, while chains are creating collections of properties, like Hilton Curio, where the hotels are distinctive rather than cookie-cutter.

ANALISIS KONTRIBUSI PAJAK HOTEL TERHADAP PENDAPATAN ASLI DAERAH KABUPATEN NUNUKAN

OpenAIRE

-, MULIATI

2014-01-01

2014 Analisis Kontribusi Pajak Hotel terhadap Pendapatan Asli Daerah Kabupaten Nunukan Analysis of The Contributions Tax on Hotel Againts Regional Renenue Nunukan District Muliati Haerial M. Christian Mangiwa Penelitian ini bertujuan untuk mengetahui seberapa besar kontribusi pajak hotel terhadap pendapatan asli daerah, mengetahui sistem pengawasan, dan potensi yang ada untuk meningkatkan pajak hotel, mengetahui sistem dan prosedur...

Sistem Pendukung Keputusan Untuk Pengadaan Fasilitas Hotel Menggunakan Metode TOPSIS

Directory of Open Access Journals (Sweden)

Susi Hendartie

2014-01-01

Full Text Available The development of hotel business to make consumers more critical to choose a hotel products and services. If the hotel facilities more complete, so interest of the consumer is higher to choose the hotel. This  research study intend to build a decision support system for the procurement of hotel facilities with TOPSIS method. This method uses the six alternative form of the data; hotel rooms (guest  room, karaoke, gift shop, a gym, spa and travel corner (travel tour information and data of some criteria. This method was chosen because it is based on the best alternative concept, was not only has the shortest distance from the positive ideal solution, but also has  the longest distance  from  the  negative  ideal  solution.  TOPSIS  calculations  systems  have  been  done  the  comparison  of  final  value  using  excell calculation. Calculations that used in this research study is simple and produces alternative hotel rooms (guest room with t he highest ranking as the ideal solution. TOPSIS method facilitates decision-makers in choosing the best alternative for the procurement of hotel facilities.Keywords : Decision support system; Hotel facilities; TOPSIS

Alberta Petroleum Marketing Commission annual report, 1992

International Nuclear Information System (INIS)

1993-05-01

The Alberta Petroleum Marketing Commission has the responsibility of selling the Crown's royalty share of Alberta's crude and synthetic oil production; similar services are provided for natural gas. The Commission also markets crude oil on behalf of producers to North American and offshore consumers. The Commission's position as the largest crude oil marketeer in Canada enables it to provide analyses of industry pricing and marketing trends to the Alberta government. 1992 marked the end of chronically depressed natural gas prices and a significant reduction in natural gas surpluses. A brief overview is presented of crude oil markets in Canada and the USA. The Commission's receipts of light and medium royalty oil totalled 45.3 million bbl, unchanged from 1991, and receipts of heavy crude were 6.3 million bbl, up 4% from 1991. Revenue from crude oil sales was $1.1 billion, down from $1.64 billion in 1991. The Commission's natural gas activities in 1992 included price determination and information collection. 9 figs., 1 tab

Sharia-compliant hotels in Egypt: Concept and chanllenges

Directory of Open Access Journals (Sweden)

Hesham Ezzat Saad

2014-06-01

Full Text Available This study was undertaken to provide greater clearness for the meaning of the ShariaCompliant Hotel (SCH and identify the challenges facing the development of this type of hotels in Egypt. To fulfill these objectives, Delphi technique, as a method of refining group opinions, was used. The study used two rounds e-mailed questionnaires. Findings indicated that the most important defining features of SCH were; no alcohol or pork allowed, gender segregation was significant and halal food products are significant. Other important defining features included; Quran and prayer mats in each room, no nightclubs, disco or bars, and signs indicating the direction of Mecca in every room. The main SCH challenges cited by the respondents were deprivation of the insertion in the international or local hotel classifications; competition with other non-Islamic hotels, and need for specific criteria appropriated to the international hotel classifications.

Using Item Analysis to Assess Objectively the Quality of the Calgary-Cambridge OSCE Checklist

Directory of Open Access Journals (Sweden)

Tyrone Donnon

2011-06-01

Full Text Available Background:  The purpose of this study was to investigate the use of item analysis to assess objectively the quality of items on the Calgary-Cambridge Communications OSCE checklist. Methods:  A total of 150 first year medical students were provided with extensive teaching on the use of the Calgary-Cambridge Guidelines for interviewing patients and participated in a final year end 20 minute communication OSCE station.  Grouped into either the upper half (50% or lower half (50% communication skills performance groups, discrimination, difficulty and point biserial values were calculated for each checklist item. Results:  The mean score on the 33 item communication checklist was 24.09 (SD = 4.46 and the internal reliability coefficient was ? = 0.77. Although most of the items were found to have moderate (k = 12, 36% or excellent (k = 10, 30% discrimination values, there were 6 (18% identified as ‘fair’ and 3 (9% as ‘poor’. A post-examination review focused on item analysis findings resulted in an increase in checklist reliability (? = 0.80. Conclusions:  Item analysis has been used with MCQ exams extensively. In this study, it was also found to be an objective and practical approach to use in evaluating the quality of a standardized OSCE checklist.

Evaluating the role of cogeneration for carbon management in Alberta

International Nuclear Information System (INIS)

Doluweera, G.H.; Jordaan, S.M.; Moore, M.C.; Keith, D.W.; Bergerson, J.A.

2011-01-01

Developing long-term carbon control strategies is important in energy intensive industries such as the oil sands operations in Alberta. We examine the use of cogeneration to satisfy the energy demands of oil sands operations in Alberta in the context of carbon management. This paper evaluates the role of cogeneration in meeting Provincial carbon management goals and discusses the arbitrary characteristics of facility- and product-based carbon emissions control regulations. We model an oil sands operation that operates with and without incorporated cogeneration. We compare CO 2 emissions and associated costs under different carbon emissions control regulations, including the present carbon emissions control regulation of Alberta. The results suggest that incorporating cogeneration into the growing oil sands industry could contribute in the near-term to reducing CO 2 emissions in Alberta. This analysis also shows that the different accounting methods and calculations of electricity offsets could lead to very different levels of incentives for cogeneration. Regulations that attempt to manage emissions on a product and facility basis may become arbitrary and complex as regulators attempt to approximate the effect of an economy-wide carbon price. - Highlights: ► We assess the effectiveness of cogeneration for carbon management in Alberta. ► Cogeneration can offset a significant portion of Alberta's high carbon electricity. ► CO 2 reduction potential of cogeneration may be higher if installed immediately. ► Product based policies should approximate the effect of an economy-wide policy.

International Modal choice determinants in the Spanish Hotel Sector

OpenAIRE

Ana Ramón Rodríguez

2001-01-01

Hotel industry is a management intensive industry as well as a distinct real estate asset class. During the 80ís, a reduced number of hotel groups led the internationalization of the Spanish tourism industry. In the decade of the 90ís, the process of internationalization wraps to a growing and dynamic volume of hotel chains, acquiring an exponential growth. Spanish hotel firms have nearly one hundred thousand rooms outside their home nations in three hundred and forty six thousand properties ...

Energy literacy in Alberta : a collective challenge : discussion and framework

Energy Technology Data Exchange (ETDEWEB)

Martin, J.

2010-03-15

The actions needed to advance energy literacy in Alberta were discussed. Advancing Energy Literacy in Alberta (AELA) is a process that supports the objectives of Alberta's energy strategy through the development of a multi-stakeholder process that will lead to better energy information, education and outreach initiatives for the province's large and diverse audience. Advancing energy literacy is in the interest of the energy community and the economic well being of the province. Strategies for launching an energy literacy program were also discussed. tabs.

Hotel Section Management by Using Balanced Scorecard

Directory of Open Access Journals (Sweden)

Anna Lysy

2009-04-01

Full Text Available The paper presents some problems in using Balanced Scorecard (BSC in a hotel section. Fundamental element, which marks out BSC conception, is consolidation around vision and strategy appointed by the hotel management. Well compiled strategy should join all the targets and indexes, which compose four perspectives in BSC. Hotel section is the main gaining centre in the hotel, because the service quality is the main target of management strategy. BSC is a tool, which should not only measure effectiveness, but also implement changes, as soon as possible, so that the effects and expected results will be quick achieved. Most of the companies, which have used this conception, have treated it as a basic management system that joins strategy and operational activity. Therefore it is necessary to improve, modernize and create new sub perspectives in compiled BSC.

The Relationship between Stock Returns and Past Performance of Hotel Real Estate Industry in the US: Is Hotel Real Estate prone to overinvestment

OpenAIRE

Minye Zhang; Yongheng Deng

2008-01-01

Hotel real estate industry is an important economy in the U.S. This study examines the return patterns of hotel real estate stocks in the U.S. from 1990 to 2007. This study utilizes an integrated framework which includes the most critical explanatory variables to investigate the determinants of the contrarian or momentum profits of the hotel real estate industry. The study finds that the magnitude and persistence of future returns of hotel real estate stocks can be predicted based on past ret...

PERANAN AKURASI SISTEM KOMPUTER HOTEL DI FRONT OFFICE DEPARTEMENT DALAM MENINGKATKAN KEPUASAN TAMU DI THE BALAVA HOTEL MALANG

Directory of Open Access Journals (Sweden)

fitria earlike anwar sani

2016-12-01

Full Text Available Front Office is where the provision of information for guests were in the hotel from arranging their departure, including managing payments during their stay at the hotel. To facilitate the work of Front Office, the hotel uses a system called the Emerald System. System as one of the leading framework for managing information technology control serves to bring together all the needs of management by bridging existing dividing business risks, control needs and technical issues. According to the results of questionnaires computer system in The Balava Hotel still not accurately be seen from the number of respondents who answered "yes" by 30% and "No" as much as 70% this proves that the system Emerald distractions that affect employee performance and create a long wait so the service provided front office employees less than the maximum. While variable satisfaction of the guests at The Balava Hotel Malang according to the results of the questionnaire can be inferred from the number of respondents who answered "Yes" as much as 49% and "No" as much as 51% gained a lot of complaining when the administrative process at the time of check-in and check-out, this illustrates that the front office employees still can not do a service desired by the guest.

Infraestructura común de telecomunicaciones aplicada a un hotel

OpenAIRE

Elizari Saco, Sergio

2007-01-01

Este proyecto consta sobre la realización de infraestructuras en un hotel, la normativa actual solo contempla edificios de viviendas, comunidades de vecinos, viviendas unifamiliares (urbanizaciones) pero no contempla nada acerca de hoteles, con este proyecto se pretende aplicar en la medida de lo posible estas leyes en el hotel, hay situaciones en las que es imposible aplicarlas y por lo tanto hay que idear la manera de resolverlo. También el intentar realizar instalaciones en el hotel de dóm...

THE DEGREE OF CONSUMER SATISFACTION WITH HOTEL SERVICES

Directory of Open Access Journals (Sweden)

Danka CURAKOVIĆ

2013-07-01

Full Text Available The customer focus is one of the principles of quality management in organizations whose decisions, policy and strategy are based on market analysis. The results of the analysis are then used in the introduction of innovation, planning, investment in order to positioning in the market and meeting customer needs. The subject of research is the degree of consumer satisfaction with hotel services in order to determining the extent to which their quality meets customer needs and preferences. For the purposes of this paper there was conducted a research of primary and secondary materials, as well as field research in the July-August 2011. The research was conducted in hotels and B&B hotels in Novi Sad. The principal part of the paper is the analysis and description of results obtained in the study. The research results can be used by hotel managers in order to improve and adapt hotel services to market needs, as well by students.

Sistem Informasi Hotel Modul Front Office Berbasis Web

Directory of Open Access Journals (Sweden)

James Kawilarang

2015-04-01

Full Text Available Hotel merupakan fasilitas yang sudah menjadi kebutuhan yang sangat penting bagi masyarakat meliputi kebutuhan traveling antar kota dalam urusan bisnis maupun wisata. Teknologi informasi dalam pengolahan informasi sangatlah diperlukan dalam pengolahan data instansi hotel agar data dapat dikelola dengan baik sehingga membantu pengelola dalam melakukan pengambilan keputusan. Berdasarkan kebutuhan yang mendasar dalam pengolahan data manajerial sebuah hotel yang merupakan pusat bisnis pariwisata Bali, maka terciptalah suatu ide untuk membuat sebuah sistem berbasis web dan terintegrasi dengan perangkat Android. Sistem yang berbasis web dan terintergrasi dengan perangkat Android merupakan sebuah solusi yang tepat untuk mengatasi permasalahan kebutuhan pengolahan data manajerial hotel yang berisfat dinamis dimana sistem informasi berbasis web mudah dikelola serta dapat dirancang dengan antarmuka yang fleksibel. Perkembangan teknologi mobile Android yang kini digunakan hampir oleh semua khalayak pengguna handphone juga merupakan sebuah nilai tambah tersendiri terhadap sistem pengolahan data tesebut, sehingga sistem mampu memberikan mobilitas yang lebih terhadap pengguna. Kata kunci : Teknologi, Sistem Informasi, Hotel, Front Office

Asthma-related productivity losses in Alberta, Canada

Directory of Open Access Journals (Sweden)

Nguyen X Thanh

2009-03-01

Full Text Available Nguyen X Thanh, Arto Ohinmaa, Charles YanInstitute of Health Economics, Edmonton, Alberta, CanadaObjectives: To estimate the number and cost of asthma-related productivity loss days due to absenteeism and presenteeism (at work but not fully functioning in Alberta in 2005.Methods: Using data from the 2005 Canadian Community Health Survey, this study focused on people of working age (18–64 years, who reported having an asthma diagnosis. Total asthma-related disability days, including in-bed days and activity-restricted days, were estimated by multiplying the difference in the means of total disability days between asthmatics and nonasthmatics adjusted for sociodemographic characteristics and other health conditions by a multiple linear regression, with the number of asthmatics in the population. Number of productivity loss days was a sum between the number of in-bed days (absenteeism and the number of activity-restricted days multiplied by a reduction in functional level (presenteeism, adjusted for five working days per week. Other data from Alberta or Canadian published literature, such as a reduction in functional level of 20%–30%, a labor participation rate of 73%, and an average wage of $158 per day in 2005, were also used for analyses.Results: The prevalence of asthma was estimated at 8.5% among approximately 2.1 million people of working age in Alberta in 2005. The difference in the means of total disability days between asthmatics and nonasthmatics was 0.487 (95% CI: 0.286–0.688 in a period of two weeks or 12.7 (7.5–17.9 in one year. With the reduction in functional level of 20%–30%, the number of asthma-related productivity loss days was estimated from 442 (259–624 to 533 (313–753 thousand, respectively. The corresponding cost was from $70 ($41–$99 to $84 ($49–$119 million. Of these, the presenteeism accounted for 42% to 52%.Conclusions: The results suggest that an improvement in the controlling of asthma could have a

Enhancing Georgetown’s Heritage Boutique Hotel Marketing Strategies: The Case of 1881 Chong Tian Cultural Hotel, Malaysia

Directory of Open Access Journals (Sweden)

Noor N Kader Ali

2015-09-01

Full Text Available Organizations has longed been searching for an effective problem identification tool. This study provides an improved method to root-cause analysis tool for practitioners, integrating mixed method research with problems identification technique. It also discovers the primary causes to  unfavorable performance for heritage boutique hoteliers. 1881 Chong Tian Cultural Hotel, one of the 18 heritage boutique hotels in Penang, reported a 23% financial loss in 2010, recovered in 2011, yield some profits in 2012 and 2013. However, growth in boutique hotel industry has been a challenge over the years. The sequential approach methodology, begins with sem-structured interviews, quantitative surveys on 100 general public and 56 hotel guests,  and analysis on unpublished company data, were summarized using a root-cause analysis tool called the Symptoms Versus Problems (SVP Framework that questioned on the occurance of the symptoms for the first three Tiers of the framework. The remaining symptoms and core problems are identified based on findings from all the three methods above plus field observations, concurrently. Two major symptoms are identified, specifically, unfavorable cultural service quality and ineffective marketing strategies. The unfavorable cultural service quality is due to ineffective cultural ambiance; unproductive display of heritage, cultural artifacts and infrastructure; as well as, unfavorable cultural related services. The ineffective marketing strategies are due to low technology adoption of websites and social media; and ineffective customer relationship management (CRM implementation. Thus, the recommended solutions bring to life the practices of Qing Dynasty cultural ambiance, ceremonies, historical shows and the royale reception. Information on artifacts and infrastructure is readily available. Website development and social media updates on latest Chong Tian Hotel activities are being developed. Embracing delegates using Qing

IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY

OpenAIRE

Krželj-Čolović, Zorica; Cerović, Zdenko

2013-01-01

Information and Communication Technologies (ICT) influences the development tourism on globally, and its development has changed the practice of business. Any reference ICT in the hotel industry necessarily begins the concept of Property Management System (PMS). PMS as an essential component for hotel management provides tools as are necessary hotel staff in performing daily operations of the reservation, the accommodation capacities management, accounting, etc. This software supports all bas...

Energy Efficiency Practices: Assessment of Ohrid Hotel Industry

OpenAIRE

Petrevska, Biljana; Cingoski, Vlatko

2016-01-01

This paper provides information on the extent how the hotel industry in Ohrid meets the energy efficiency practices in terms of the current level of involvement. By undertaking an online survey in three, four and five-star hotels, the study assesses the attitudes and willingness of hotel managers concerning applying energy efficiency and environmental protection concepts and practices. Moreover, it investigates various determinants of energy consumption, like: solid waste management, resource...

A study of workplace satisfaction among hotel employees

OpenAIRE

Skeie, Thomas

2011-01-01

Master's thesis in International hotel and tourism management This research paper is a descriptive case study of 10 hotel employees collected through in-depth interviews in Stavanger region. The study is focusing on hotel employee’s view of workplace satisfaction and what they think contributes to workplace satisfaction. The study indicates that organizational culture, fair treatment, stress, salary, communication, relationship between co-workers is factors among others which influence emp...

Penyusunan Dan Penyelenggaran A La Carte Menu Pada Hotel Sinabung Dan Resort

OpenAIRE

Nasution, Rahmawaty

2011-01-01

Dalam operasional hotel, hotel memiliki beberapa departemen yang mempunyai peranan yang sangat penting dalam penjualan jasa dan pelayanan, dan salah satunya adalah departemen Food & Beverage. Food & Beverage mempunyai peran yang sangat besar dalam sebuah hotel, karena pendapatan sebuah hotel yang terbesar ada pada Food & Beverage terutama pada restoran. Adapun salah satu nama jenis restoran yang ada di Hotel Sinabung. Hotel Sinabung menyediakan jenis menu antara lain A La Carte Menu. M...

Propane Canada's first ever auto propane conversion directory

International Nuclear Information System (INIS)

Anon.

1999-01-01

A directory of auto propane dealers in Alberta, British Columbia and Manitoba was presented. Dealers in Calgary, Edmonton, Burnaby, Dawson Creek and Winnipeg were listed along with their addresses, phone numbers, fax, and E-mail addresses. Some of the other information provided included accreditation, equipment used and manufacturer brands used by the dealers

The regulatory context of gas flaring in Alberta

International Nuclear Information System (INIS)

Gilmour, B.S.; Cook, C.

1999-01-01

The legislative and regulatory regime regarding gas flaring in Alberta was reviewed. The issue of gas flaring has received much attention from petroleum industry regulators in Alberta. Residents living in the vicinity of flares have identified them as sources of odour, smoke, noise and air quality-related health concerns. Sulfur dioxide and carbon dioxide emissions from the flare stacks may contribute to acid rain and the greenhouse effect. The Strosher Report, released by the Alberta Research Council in 1996, has also identified about 250 different compounds in flare emissions, including volatile organic compounds (VOCs), polycyclic aromatic hydrocarbons (PAHs) and other products of incomplete combustion. The public opposition to solution gas flaring has caused regulators to consider new options designed to reduce the adverse economic and environmental impacts that may be associated with gas flaring. This paper discusses the roles of the Alberta Energy and Utilities Board (EUB) and Alberta Environmental Protection in administering legislation that impacts on gas flaring. In March 1999, the EUB released a guide containing the following five major points regarding gas flaring: (1) implementation of the Clean Air Strategic Alliance's (CASA's) recommendations to eventually eliminate flaring, by starting immediately to reduce flaring, and improve the efficiency of flares, (2) adoption of the CASA schedule of reduction targets for solution gas flaring, (3) conducting a review of the current approval process for small-scale electrical generation systems to encourage co-generation as a productive use of solution gas that is being flared, (4) creating better public notification requirements for new and existing facilities, and (5) discussing conflict resolution between operators and landowners. 26 refs

Alberta Heritage Savings Trust Fund : 1998 annual report

International Nuclear Information System (INIS)

1999-01-01

A review of the Alberta Heritage Savings Trust Fund as it operated under the new investment framework established in 1997 was presented. The new statutory mission of the Fund is to provide stewardship of the savings from Alberta's non-renewable resources by providing the greatest financial returns on those savings for current and future generations of Albertans. In 1998, the Fund earned $947 million in income with nearly $25 million of income being retained to ensure that the value of the Fund grows to off-set the effects of inflation. Net assets of the Fund on March 31, 1998 was $ 12.3 billion. Operation of the Fund, the accounting method used, and details about the Transition Portfolio and the Endowment Portfolio are provided. An assessment of Alberta's economic climate accompanies the auditor's report and the detailed financial statements of the Fund. tabs

Measuring Service Quality Dimensions: An Empirical Analysis of Thai Hotel Industry

OpenAIRE

Dr. Sakun Boon-itt; Dr. Nopadol Rompho

2012-01-01

The aim of this study is to focus on hotel service quality based on the application of 29 characteristic indicators from the SERVQUAL model by comparing two hotel types, namely the boutique and the business hotel, in Thailand and to understand the expectation, perception and gaps between expectation and perception regarding hotel service quality. The study applied a self-administered questionnaire to measure the expectation and perception of service quality characteristics of hotels in Thaila...

Cancer incidence attributable to air pollution in Alberta in 2012

Science.gov (United States)

Poirier, Abbey E.; Grundy, Anne; Khandwala, Farah; Friedenreich, Christine M.; Brenner, Darren R.

2017-01-01

Background: The International Agency for Research on Cancer has classified outdoor air pollution (fine particulate matter [PM2.5]) as a Group 1 lung carcinogen in humans. We aimed to estimate the proportion of lung cancer cases attributable to PM2.5 exposure in Alberta in 2012. Methods: Annual average concentrations of PM2.5 in 2011 for 22 communities across Alberta were extracted from the Clean Air Strategic Alliance Data Warehouse and were population-weighted across the province. Using 7.5 µg/m3 and 3.18 µg/m3 as the annual average theoretical minimum risk concentrations of PM2.5, we estimated the proportion of the population above this cut-off to determine the population attributable risk of lung cancer due to PM2.5 exposure. Results: The mean population-weighted concentration of PM2.5 for Alberta in 2011 was 10.03 µg/m3. We estimated relative risks of 1.02 and 1.06 for theoretical minimum risk PM2.5 concentration thresholds of 7.5 µg/m3 and 3.18 µg/m3, respectively. About 1.87%-5.69% of incident lung cancer cases in Alberta were estimated to be attributable to PM2.5 exposure. Interpretation: Our estimate of attributable burden is low compared to that reported in studies in other areas of the world owing to the relatively low levels of PM2.5 recorded in Alberta. Reducing PM2.5 emissions in Alberta should continue to be a priority to help decrease the burden of lung cancer in the population. PMID:28659352

Greening the work force in Brazilian hotels: the role of environmental training.

Science.gov (United States)

Dias-Angelo, Fernanda; Jabbour, Charbel J C; Calderaro, José Armando

2014-01-01

Organizations are increasingly required to reduce their environmental impact through the adoption of environmental management, which requires the support of human resource practices. The objective of this study is to determine whether human resource management practices, especially training, are supporting environmental management practices at four hotels located in Brazil. This research is qualitative, based on the analysis of four hotels in Brazil. Based on the systematized empirical evidence collected from four hotels (Hotels A, B, C, and D), it can be concluded that: (1) human resource management is still not fully aligned with environmental objectives at the hotels studied; (2) only Hotel B has implemented environmental management practices and aligned with human resource management in a more developed manner, which may indicate that these two variables of analysis could have interrelations; (3) environmental training as a human resource management practice was verified in all hotels analyzed. The greening of human resources practices is not fully aligned with environmental objectives in the hotels studied. If these hotels really wish to "go green," environmental training will be necessary. Hotel stakeholders play a major role in implementing the greening of the hotel industry.

Hotel chains: survival strategies for a dynamic future

OpenAIRE

Brendan Richard

2017-01-01

Purpose – The purpose of this paper is to better understand the future of hotel chains by exploring the evolving expectations of guests, potential innovations, emerging opportunities, and likely future scenarios. Design/methodology/approach – A literature review consisting of current events, industry reports, and recent trends is utilized to summarize and categorize the challenges and opportunities facing hotel chains. Findings – The future of hotel chains will be driven by the convergence of...

Optimising the utility of hotel online distribution channels.

OpenAIRE

ZHANG, YIXIN

2016-01-01

Distribution channel plays an important role in the operation of hotel revenue management (RM), it is a key vehicle that can facilitate effective communication of the whole RM strategy, which helps hotels to accomplish their ultimate goal of revenue maximisation. However, the importance of distribution channel management in hotel revenue management has not received much attention in academic research (Ivanov and Zhechev, 2012), and there is a lack of studies relating to distribution channel s...

Isolation of Legionella pneumophila from hotels of Greece.

Science.gov (United States)

Alexiou, S D; Antoniadis, A; Papapaganagiotou, J; Stefanou, T

1989-03-01

Twenty water samples collected from 6 hotels situated in various areas of Greece were examined for the presence of Legionella pneumophila and Legionella-like organisms. Five of the six hotels included in this investigation were associated with cases of legionellosis. Legionella pneumophila serogroups 1 and 8 were isolated from four of six hotels, mainly from the hot water supply system. This is the first isolation and identification of L. pneumophila in Greece.

Kajian Eko Interior pada Hotel Budget di Balikpapan

OpenAIRE

Gani, Chelline Monica

2016-01-01

Ecological approach in the planning and building design requirements that should be met by the perpetrators of physical development. Hotel is one example of a physical building. Now, the hotel concept "budget" became a new phenomenon for the city of Aberdeen. According to the government regulation number PM.53 / HM.001 / mpek / 2013 article 2, the standard business hotel aims to provide protection, either for safety, health, comfort, safety and convenience and environmental preservation. This...

Business agglomeration in tourist districts and hotel performance

OpenAIRE

Marco-Lajara, Bartolomé; Claver Cortés, Enrique; Úbeda García, Mercedes

2014-01-01

Purpose – The present paper aims to analyze how the performance of hotels located on the Spanish Mediterranean coast (peninsular and Balearic) and Canary coast is affected by the degree of business agglomeration in tourist districts. If agglomeration affects hotels positively, then the externalities generated in tourist districts will be relevant when locating an establishment. Otherwise, the reason why hotels group together geographically would be more related to the suitability of beaches a...

Analisis Kualitas Layanan Hotel New Sany Rosa Bandung

OpenAIRE

Elisabeth, Elisabeth

2013-01-01

In this decade, hospitality is an industry that grows rapidly in Indonesia, notably inBandung. New Sany Rosa Hotel Bandung is among the most popular hotels. Fac-ing tough industry, transformation at this hotel was enforced. The new managementdelivered a change in customer satisfaction valuation, from suggestions or criticsto service quality. The objective is to identify if five dimensions of service qualityimpact the customer satisfaction and which dimension has most influence on cus-tomer sa...

Hak Pemegang Hak Guna Bangunan Untuk Membangun Hotel Dengan Merobohkan Bangunan Cagar Budaya (Studi Kasus Hotel Amaris Di Kota Yogyakarta)

OpenAIRE

Wd, I.P. Antama Wisnu

2017-01-01

The holder’s of Building Rights Title had the rights to built a hotel on the demolition of cultural heritage (study case in Amaris Hotel of Yogyakarta). This research aims to determine the rights of the holder’s Building Rights Title to built a hotel on the demolition of cultural heritage. In this legal writing, the researcher used normative legal research which focused on the positive legal norms consist of legislation. The type of data used include the primary legal materials, secondary ...

Bombay Hotel

International Development Research Centre (IDRC) Digital Library (Canada)

study looks at gender insecurity and violence against women in. Bombay Hotel, a locality of ... physical or psychological harm), overt conflict and its links to violence and different ... goons are involved in illicit activities such as operating alcohol and ... Women also mentioned that idle young men hang about the streetsides ...

40 CFR 30.18 - Hotel and motel fire safety.

Science.gov (United States)

2010-07-01

... 40 Protection of Environment 1 2010-07-01 2010-07-01 false Hotel and motel fire safety. 30.18... EDUCATION, HOSPITALS, AND OTHER NON-PROFIT ORGANIZATIONS Pre-Award Requirements § 30.18 Hotel and motel fire safety. The Hotel and Motel Fire Safety Act of 1990 (Public Law 101-391) establishes a number of fire...

Asian interests in Alberta oil sands

International Nuclear Information System (INIS)

Du Plessis, D.; Laureshen, C.

2004-01-01

The growing Asian interest in Alberta's oil sands and import opportunities was discussed along with the feasibility of marketing bitumen to Asia. Asia is an obvious new market for Canadian heavy oil and bitumen due to an increasing demand for petroleum products in Japan, Korea, Taiwan and China. This paper examined the following three criteria that will determine the success of any initiative to move Canadian crude oil to Asian-Pacific markets: (1) a sustainable supply from Alberta; a pipeline to transport the crude to a deepwater port on the west coast; and, a guaranteed market at the other end. The basis for Asian interest in Alberta's oil sands is the sustainable secure supply of oil for growing Asian markets; heavy dependence on supplies from the Middle East; the desire to diversify supply sources; and, opportunities to invest in oil sands developments. Examples of Asian (Japan, Korea, Taiwan and China) missions to Alberta were presented along with the challenges of getting products to market with reference to Enbridge's new market access plan, Terasen's staged capacity expansion for heavy crudes and refined products, and sea transport from Prince Rupert. The paper also included graphs depicting world GDP; incremental increase in world primary energy demand by fuel for 2000 to 2020; world oil demand by region; oil demand by region in Asia; oil demand and supply in northeast Asia (Japan, China, Korea) and dependence level on Middle Eastern oil; oil demand and supply in China; China's petroleum production and consumption; refined products market forecast for 2000 to 2020; 2002 crude oil imports to Asia; 2004 refining capacity; product quality comparisons; cost competitive study; and energy policy objectives for China, Japan, Korea and Taiwan. 19 figs

Market segmentation and the changing budget hotel industry in urban South Africa

OpenAIRE

Market segmentation and the changing budget hotel industry in urban South Africa

2013-01-01

Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism ec...

Gastbeleving in hotels: van abstract naar concreet

NARCIS (Netherlands)

't Hekke, voor N. (Nadieh); Bos, A. (Anita); Jansen, B. (Bas); Klatt, C. (Christiaan); Kuipers, R. (Ruth); Marle, van R.S.F. (Rienk); Pijls, R. (Ruth); Schreiber, G.H. (Gerrit)

2012-01-01

Inzicht in hoe gasten hun hotelbezoek ervaren is belangrijk. Hotels zijn zich hiervan in toenemende mate bewust. Hotels meten regelmatig de tevredenheid van hun gasten. Maar hoe komt het dat gasten tevreden of niet tevreden zijn? Gastbeleving gaat over het ‘waarom’ achter deze

Urban tourism and the changing structure of the hotel economy in ...

African Journals Online (AJOL)

Common trends are observed in terms of the growth in number of new hotels, a churning of hotel stock, expansion in average hotel size, and most importantly a marked quality upgrading of hotel stock. Alongside these common trends, significant variations are observed between the four cities which reflect the different ...

Hotel business in Porto Alegre

Directory of Open Access Journals (Sweden)

Carla Schlieper Castilho

2007-11-01

Full Text Available This article intends to discuss the beginnings and evolution of hotel business in Porto Alegre City, relating the upsurge of these facilities with its historic context and locating them in time and space. This study identifies, classifies and discusses several types of lodging facilities settled between 1732 and 1940 and describes the particular characteristics of each one. This article also discusses the importance of selected hotels that became markers of the social and political history of the city.

Testing expected and perceived service quality in the hotel industry

Directory of Open Access Journals (Sweden)

Vujko Aleksandra

2015-01-01

Full Text Available Guest satisfaction is the key to retaining existing and attracting new guests. In order to reach this goal, managers in hotels have become aware of the fact that the quality stay is reflected in the unique experiences of the tourists in particular. Guest satisfaction with hotel services can be tested by various methods. In this study, we used a questionnaire technique, in which respondents were guests of the hotel 'Vojvodina', 'Novi Sad' and 'Park' in Novi Sad, then the guests of the hotel 'Vojvodina' and 'Gold Class' in Zrenjanin, as well as the guests of the hotel 'Brothers Sekulic' in Zlatibor. The respondents were asked to evaluate various aspects of the business environment, employees' attitude towards guests, taste and variety of food and beverages. Data are presented in tables with brief comments. Based on the analysis of dependent and independent variables, we concluded that the physical features of a hotel, as well as the guest-employee relationship, are primarily related to the personal experience. Guests were the least satisfied with the hotel bar. These pieces of information are crucial for the hotel enterprises and contribute to the advancement of business through the adjustment of the product to the needs of the customer.

Overview Smart Hotel di Indonesia yang Merupakan Trend Baru dalam Industri Perhotelan

Directory of Open Access Journals (Sweden)

Maria Pia Adiati

2011-11-01

Full Text Available Nowadays we can find out many taglines featuring the word Smart Hotel or Smart Traveler. Smart traveler is those who travel in a smart way. We called it smart because they choose the accomodation and the transportation wisely, in accordance with requirements and budget. Meanwhile Smart Hotel tagline comes up since there are many smart travelers who travel a lot to the cities around the world. Smart Hotels are hotels who try to accommodate the current market demands. The latest trend for the travelers is only a clean and comfort accommodation with affordable price but covers all the basic things needed for the travelers. Nowadays, travelers pass most of the time out of the hotel for doing business or either for visiting tourism objects. Typical smart hotels are hotels with 2 stars or 3 stars rating. Even though it is 2 or 3 star hotel, the service is as good as the higher ratings.Some of the hotel management or hotel group try to suite the demand by releasing 2 star or 3 star brand. And in the future, the 2 star or 3 star hotel is the hotel who will rapidly grow and take the majority market since the price is affordable and suites the budget. 

Antecedents of Hotel Profitability: Empirical Evidence from Belgrade

Directory of Open Access Journals (Sweden)

Miloš Milosavljević

2016-04-01

Full Text Available Tourism and hospitality have received an immense attention from scholars, policy holders, decision makers and other important stakeholders in Belgrade, a main tourist destination of Serbia. The aim of this paper is to determine the main drivers of profit margins in the hotel sector in Belgrade. A particular aim is to explore the effects of variables – size, market concentration, and market share and customer satisfaction – on hotel profit margins. The study analyzed the secondary reliable sources. The data were analyzed with correlations and regressions. The results indicate that customer perception is a paramount factor driving the financial performance of hotels. These findings could be useful to scholars and practitioners interested in business performances of Belgrade hotels.

APLIKASI PENGOLAHAN GAJI KARYAWAN PADA KARLITA INTERNATIONAL HOTEL

Directory of Open Access Journals (Sweden)

Adi Siswanto

2016-03-01

Full Text Available Dewasa ini perkembangan dan kemajuan teknologi informasi berkembang pesat. Sistem aplikasidiberbagai bidang merupakan suatu keharusan bagi suatu instansi/perusahaan untuk memanfaatkaninformasi sebagai basis administrasi dan pengolahan data. Karlita International Hotel Kota Tegalmerupakan suatu perusahaan yang bertugasmenyediakan informasi reservasi sewa kamar hotel. KarlitaInternational Hotel memiliki sebuah sistem informasi data pegawai beserta penggajiannya yaitudengan menggunakan Microsoft Excel, akan tetapi sistem tersebut masih jauh dari efisien dan efektif.Menurut Jogiyanto (2001: 12 aplikasi merupakan penerapan, menyimpan sesuatu hal, data,permasalahan yang ada sehingga berubah menjadi sesuatu bentuk yang baru tanpa menghilangkannilai-nilai dasar dari hal data,permasalahan, pekerjaan itu sendiri. Aplikasi Pengolahan Gaji KaryawanPada Karlita International Hotel dapat dibuat sehingga dapat mempermudah dan mempercepat dalammengolah gaji karyawan.Kata kunci: Penggajian, Aplikasi, Borland Delphi

Job Satisfaction Levels of Employees in Hotel Establisments: A Research on Employees in Resort and City Hotel Establishments

Directory of Open Access Journals (Sweden)

Elbeyi Pelit

2010-03-01

Full Text Available No matter in which sector they function, the job satisfaction of the employees at desired level has the utmost importance for the employees’ performance and organizational efficiency. In this respect, applications and studies related to defining job satisfaction and the factors affecting job satisfaction also have importance for establishments to provide data sources to perfrom their functions in the long term. For this reason, establishments should revise their employees’ job satisfaction levels at times. Especially the issue is much more significant for labour-intensive hotel establishments. In this context, to determine the job satisfaction levels of the city and resort employees in hotel establishments ,this research is carried on 1854 employees employed at 114 five-star hotels in city and resort areas of Turkey using “Minnesota Job Satisfaction Scale” to collect data. It is concluded that the employees whose job satisfaction is measured by questionnaires are not satisfied with such issues as the wage, making their own decisions, company policies and promotion opportunities. In the further analyses performed (independent-samples t test and ANOVA, it is found out that the job satisfaction level of the employees working in resort hotel establishments is higher than the employees working in the ciy hotel establishments. In addition this, it is found out that there are some differences between the job satisfaction level and education level of the employees.

Alberta Petroleum Marketing Commission annual report, 1991

International Nuclear Information System (INIS)

1992-04-01

The Alberta Petroleum Marketing Commission has the responsibility of selling the Crown's royalty share of Alberta's crude and synthetic oil production; similar services are provided for natural gas. The Commission also markets crude oil on behalf of producers to North American and offshore consumers. The Commission's position as the largest crude oil marketeer in Canada enables it to provide analyses of industry pricing and marketing trends to the Alberta government. In 1991, the middle east crisis caused prices to spike at the commencement of the Gulf war, but these quickly stabilized. The Commission's receipts of light and medium royalty oil totalled 45.3 million bbl, down 1.5% from 1990, and receipts of heavy crude were 6.1 million bbl, up 5% from 1990. Revenue from crude oil sales was $1,642,244,000, down from $2,078,197,000 in 1990. Loss of the Montreal market through pipeline closure led to increased pressure on prices, particularly on heavy crudes. The Commission's natural gas activities in 1991 included price determination and information collection. 9 figs., 1 tab

NOVA Corporation of Alberta annual report, 1992

International Nuclear Information System (INIS)

1993-01-01

Nova Corporation and its related businesses are involved in natural gas production, gas pipelines, consulting services, and upgrading of natural gas into chemicals and plastics. Nova owns Alberta Gas Transmission Division, the primary gas transportation system in Alberta, with 11,400 miles of pipeline and total deliveries in 1992 of 3.4 trillion ft 3 . Nova also owns 50% of Foothills Pipe Lines Ltd., one of Canada's largest carriers of exported gas, and 50% of TQM Pipeline Partnership, which transports natural gas in Quebec. Nova conducts its chemicals business through Novacor Chemicals Ltd., which has plants in Alberta, Ontario, Quebec, and the USA. Novacor's major petrochemicals are methanol, ethylene, propylene, and styrene and its major plastics are polystyrene, polypropylene, and polyethylene. Nova's gas-producing branch Novalta Resources produced 26 billion ft 3 of natural gas in 1992 and has proven reserves of 334 billion ft 3 . Nova's net income in 1992 was $164 million, compared to only $46 million in 1991. The company's operations, along with management discussion and analysis, are presented for 1992 and financial statements are included. 20 figs., 43 tabs

International Alliance of Green Hotels to Reach Sustainable Competitive Advantages

OpenAIRE

Hufei Ge; Silu Chen; Yujie Chen

2018-01-01

Under increasing environmental pressure, hotel firms need to improve their ability to access international alliances while maintaining good performance for sustainable development. This paper uses survey data from 784 hotels running at different levels of service in China to test the hypothesis in an integrated analytical model, and the findings show that the impact of international alliances varies with different levels of green hotels. Despite operating in the same sector, hotels running at...

The Calgary Biofilm Device: New Technology for Rapid Determination of Antibiotic Susceptibilities of Bacterial Biofilms

OpenAIRE

Ceri, H.; Olson, M. E.; Stremick, C.; Read, R. R.; Morck, D.; Buret, A.

1999-01-01

Determination of the MIC, based on the activities of antibiotics against planktonic bacteria, is the standard assay for antibiotic susceptibility testing. Adherent bacterial populations (biofilms) present with an innate lack of antibiotic susceptibility not seen in the same bacteria grown as planktonic populations. The Calgary Biofilm Device (CBD) is described as a new technology for the rapid and reproducible assay of biofilm susceptibilities to antibiotics. The CBD produces 96 equivalent bi...

STRATEGIC APPROACHES OF INTERNATIONAL HOTEL CHAINS TO ENTER ON THE ROMANIAN MARKET

OpenAIRE

Cosma Smaranda; Fleseriu Cristina

2012-01-01

On the Romanian market 23,9% of all accommodation structures are hotels. Among these 4% are belonging to international hotel chains which is a very small percentage. Almost all international hotel chains realized the potential of the market and that is why they intend to increase the number of hotels opened in Romania. Hotel chains attempt to control and dominate the market as result of an extremely dynamic and complex environment. The decision made by a hotel company to carry out its activit...

Digital marketing strategies, online reviews and hotel performance

OpenAIRE

Pelsmacker, De, Patrick; Tilburgh, van, Sophie; Holthof, Christian

2018-01-01

Abstract: We investigate to what extent digital marketing strategies (such as having a digital marketing plan, responsiveness to guest reviews, and monitoring and tracking online review information) influence hotel room occupancy and RevPar directly, and indirectly through the mediating effect of the volume and valence of online reviews they lead to, and to what extent this mechanism is different for different types of hotels in terms of star rating and independent versus chain hotels. The re...

Dante in Alberta: chronicle of an oil addicted civilization

International Nuclear Information System (INIS)

Akram, Belkaid

2010-01-01

According to the author, Alberta, an heavenly province of Western Canada, is the theater of the biggest ecological crime of the moment in the form of oil exploitation. Alberta gathers all the aberrations and dramas that have been seen before in other oil producing countries, in particular in Africa, Middle-East and Asia: corruption, defiance of minority rights, terror threats, environment destruction etc

The influence of TripAdvisor portal on hotel bussines in Serbia

Directory of Open Access Journals (Sweden)

Čačić Krunoslav

2013-01-01

Full Text Available Numerous researches have shown the existence of influence of specialized Web 2.0 portals on hotel business. One of most famous portals of that kind is TripAdvisor. The goal of this work is to determine the degree and mode of representation of hotels in Serbia on TripAdvisor portal. The results of the conducted research show that in past years the number of hotels from Serbia represented on this portal has increased significantly. At the end of 2012 there have been registered 3.288 comments which evaluated the service quality of 165 hotels from Serbia. The average vote, on five-degree scale, calculated at the level of all represented hotels at the end of 2012 was 3,92. Considering that Belgrade represents the primarily business, administrative and touristic center of Serbia, on the Belgrade's hotels specimen there has been analyzed the connection between business performances of hotels expressed through indicator TREVPAR and their image on TripAdvisor expressed through average vote determined based on user's comments, as well as in relation with TripAdvisor Popularity Index (TPI. The results show the high degree of correlation between analyzed features on the specimen of Belgrade's hotels, in range of hotels of second (4* and third category (3*. Having in mind the results of conducted research it is obvious that the hotels managers from Serbia should adopt and implement the corresponding procedures of monitoring and adequate reactions on contents on TripAdvisor, considering their influence on behavior of modern consumer in hotels.

POSSIBILITIES OF FINANCIAL SUPPORT TO SMALL AND MEDIUM HOTEL COMPANIES IN SERBIA

Directory of Open Access Journals (Sweden)

Dragoljub Barjaktarovic

2010-06-01

Full Text Available Abstract:Small and medium hotel companies in the majority of developed tourist countries have dominant role in hotel industry. The same situation is with Serbia. An important precondition for successful business of a hotel is accepting and applying basic pillars of marketing concept i.e. satisfying needs and expectations of guests inorder to achieve profit. Small hotel companies have specific problems in their daily business. Top priority in management and surviving of hotels is cash, because fixed costs are very dominant so hotels earmark more resources for them than for marketing. This means higher engagement and involvement of the state in furtherdevelopment of small and medium hotel companies in Serbia. The state should provide favourable subsidized credit lines for small and medium hotel companies in Serbia, through appropriate support programmes.

Optimizing enactment of nursing roles: redesigning care processes and structures

Directory of Open Access Journals (Sweden)

Jackson K

2014-02-01

Full Text Available Karen Jackson,1 Deborah E White,2 Jeanne Besner,1 Jill M Norris21Health Systems and Workforce Research Unit, Alberta Health Services, Calgary, Alberta, Canada; 2Faculty of Nursing, University of Calgary, Calgary, Alberta, CanadaBackground: Effective and efficient use of nursing human resources is critical. The Nursing Role Effectiveness Model conceptualizes nursing practice in terms of key clinical role accountabilities and has the potential to inform redesign efforts. The aims of this study were to develop, implement, and evaluate a job redesign intended to optimize the enactment of registered nurse (RN clinical role accountabilities.Methods: A job redesign was developed and implemented in a single medical patient care unit, the redesign unit. A mixed-methods design was used to evaluate the job redesign; a second medical patient care unit served as a control unit. Data from administrative databases, observations, interviews, and demographic surveys were collected pre-redesign (November 2005 and post-redesign (October 2007.Results: Several existing unit structures and processes (eg, model of care delivery influenced RNs' ability to optimally enact their role accountabilities. Redesign efforts were hampered by contextual issues, including organizational alignment, leadership, and timing. Overall, optimized enactment of RN role accountabilities and improvements to patient outcomes did not occur, yet this was predictable, given that the redesign was not successful. Although the results were disappointing, much was learned about job redesign.Conclusion: Potential exists to improve the utilization of nursing providers by situating nurses' work in a clinical role accountability framework and attending to a clear organizational vision and well-articulated strategic plan that is championed by leaders at all levels of the organization. Health care leaders require a clear understanding of nurses' role accountabilities, support in managing change, and

Hotel chains: survival strategies for a dynamic future

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Brendan Richard

2017-04-01

Full Text Available Purpose – The purpose of this paper is to better understand the future of hotel chains by exploring the evolving expectations of guests, potential innovations, emerging opportunities, and likely future scenarios. Design/methodology/approach – A literature review consisting of current events, industry reports, and recent trends is utilized to summarize and categorize the challenges and opportunities facing hotel chains. Findings – The future of hotel chains will be driven by the convergence of an increasingly competitive landscape, along with a diverse evolving customer base seeking out unique and individualized experiences. In order to survive in the future hotel chains will have to: listen to and learn from guests incorporating big data insights, go beyond segments to provide personalized services, continuously develop the brand through signature experiences, utilize collaboration and open innovation to maintain an edge in technology and service, and through total revenue management generate ancillary revenues and maximize guest spend. Originality/value – This paper provides a comprehensive set of recommendations to hotel chains highlighting opportunities related to: financing, revenue generation, personalization, and co-creation.

Empowerment Perceptions of Employees in Hotel Enterprises

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Şenol ÇAVUŞ

2015-12-01

Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II” and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub-dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position.

Empowerment Perceptions of Employees in Hotel Enterprises

Directory of Open Access Journals (Sweden)

Şenol Çavuş

2015-12-01

Full Text Available The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment perceptions of the employees were measured using the scales “Conditions of Work Effectiveness Questionnaire-II, CWEQ-II”and “Psychological Empowerment Scale, PES”. As a result of factor analysis made on the scales, it was observed that structural empowerment and psychological empowerment perceptions were grouped into three sub- dimensions. And in comparisons based on demographic factors; it was ob served that perceptions of empowerment have clearly differentiated according to level of education, level of income, hotel class, tourism education position, employee position

Understanding Work-Family Spillover in Hotel Managers

Science.gov (United States)

Lawson, Katie M.; Davis, Kelly D.; Crouter, Ann C.; O’Neill, John W.

2013-01-01

The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life circumstances (gender, parental status, age, decision-making latitude at work). Second, we investigated which work conditions (hours worked per week, organizational time expectations, emotional labor, and permeable boundaries) predicted more work-family spillover. Women, employees without children at home, and younger adults experienced the highest levels of negative work-family spillover. Work conditions, particularly organizational time expectations, put HMs at risk for experiencing more negative and less positive work-family spillover. The results provide evidence that modifying certain work conditions in the hotel industry may be helpful in improving the quality of HMs’ jobs and retention. PMID:23888092

Understanding Work-Family Spillover in Hotel Managers.

Science.gov (United States)

Lawson, Katie M; Davis, Kelly D; Crouter, Ann C; O'Neill, John W

2013-06-01

The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life circumstances (gender, parental status, age, decision-making latitude at work). Second, we investigated which work conditions (hours worked per week, organizational time expectations, emotional labor, and permeable boundaries) predicted more work-family spillover. Women, employees without children at home, and younger adults experienced the highest levels of negative work-family spillover. Work conditions, particularly organizational time expectations, put HMs at risk for experiencing more negative and less positive work-family spillover. The results provide evidence that modifying certain work conditions in the hotel industry may be helpful in improving the quality of HMs' jobs and retention.

The collected economics articles of Harold Hotelling

CERN Document Server

1990-01-01

In 1985 I first began my research on the life and work of Harold Hotel­ ling. That year, Harold Hotelling's widow had donated the collection of his private p:;tpers, correspondence and manuscripts to the Butler Library, Columbia University. This is a most appropriate place for them to reside, in that Hotelling's most productive period as an active researcher in eco­ nomics and statistics coincides with the years when he was Professor of Mathematical Economics at Columbia (1931-1946). The Hotelling Collection comprises some 13,000 separate items and contains numerous unpublished letters and manuscripts of great importance to historians of economics and statistics. In the course of the following year I was able, with the generous financial assistance of the Nuffield Foundation, the Economic and Social Research Council, the British Academy and the University of Durham, to spend six weeks over the Easter period working on the collection. I returned to New York in September 1986 while on sabbatical leave from th...

Protecting consumer interests in Alberta's deregulated electricity market

International Nuclear Information System (INIS)

Bradford, J.A.

2003-01-01

This paper explains why the province of Alberta decided to deregulate its electricity sector. In the early 1990s, electricity rates were reasonable in Alberta, there was no utility debt, and electricity costs were low. In 1994 California's open access transmission system suggested that open markets would result in lower electricity rates and attract new economic activity. The government of Alberta also believed that competitive markets would set prices with no need for economic regulation. In the initial transition to competition, regulated electricity rates were offered to customers who were not ready to switch to the new competitive market. The RRO rate was set by the Alberta Energy and Utilities Board (EUB). The rates included the forecasted cost of purchasing energy from markets, cost of system access, and retail service costs. The end of the RRO rate was scheduled for 2005 when the market was expected be well developed. This paper also describes other protection mechanisms for consumers. Alberta's new electricity policy (NEP) eliminates generator participant costs related to transmission. EUB's zonal interconnection charges are also overruled along with the EUB-approved 50/50 division of transmission costs. Under the NEP, the ISO is to build transmission in anticipation of new generation. Consumers will fund the total cost to build new transmission capacity for exports and imports. This new transmission policy is a complete change from the original government policy which allocated some transmission costs to generators. The sudden change in policy was due to pressure from oil sands producers and oil sands co-generation developers. The claimed benefit to Albertans is a 25 per cent reduction in pool price and greater system reliability. However, the author cautioned that government interference with competitive electricity markets will cripple the electric power industry in the foreseeable future because it interferes with market prices

Economic impacts of Alberta's oil sands, volume 1

International Nuclear Information System (INIS)

Timilsina, G.R.; LeBlanc, N.; Walden, T.

2005-01-01

In 2004, the international media recognized Alberta's oil sands as part of the global oil reserves, thereby establishing Canada as second to Saudi Arabia as potential oil producing nations. The economic impacts of Alberta's oil sands industry on economies were assessed at regional, provincial and international levels for the 2000 to 2020 period. A customized input-output model was used to assess economic impacts, which were measured in terms of changes in gross domestic product; employment and labour income; and, government revenues. Cumulative impacts on employment by sector and by jurisdiction were also presented. An investment of $100 billion is expected through 2020, resulting in production of crude bitumen and synthetic crude oil outputs valued at about $531 billion. The impact of the oil sands industry on local employment was also evaluated. It was shown that activities in the oil sands industry will lead to significant economic impact in Alberta, Ontario, Quebec and the rest of Canada. Alberta's local economy would be the main beneficiary of oil sands activities with nearly 3.6 million person years employment created in Alberta during the 2000 to 2020. Another 3 million person years employment would be created in other Canadian provinces and outside Canada during the same time period. A sensitivity analysis on the responsiveness to oil prices and the removal of various constraints incorporated in the main analysis was also presented. The federal government will be the largest recipient of revenues generated to to oil sands activities. The results of the study were compared with that of the National Task Force on Oil Sands Strategies. This first volume revealed the results of the study while the second volume includes the data and detailed results. 48 refs., 57 tabs., 28 figs

How to Improve the Business Achievement of Seven Stars Hotel in Nanchang

OpenAIRE

Zheng, Jingchen

2011-01-01

Nowadays in the hotel industry there exists a fierce market competition by the rapid development of China’s economy. China’s hotel industry has used a planned economy hostel mode in the past, however, the mode has changed into a star formation hotel. There are more and more luxurious and comfortable four or five star standard hotels than before. This kind of hotel is a suitable selection for the business people, tourists and any other groups. Seven Stars Hotel is a four- star standard busine...

BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

OpenAIRE

Ivica Batinić

2014-01-01

By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because ...

Boutique Hotel Di Manado. Superimpose Architecture

OpenAIRE

Pulu, Astrid A; Makainas, Idradjaja; Erdiono, Deddy

2017-01-01

Penyediaan jasa akomodasi yang memadai menjadi salah satu sarana pendukung kelancaran pariwisata suatu daerah. Bagi kota Manado dengan objek pariwisata yang mampu mencuri perhatian wisatawan domestik maupun mancanegara, hal ini merupakan sesuatu yang sangat penting. Berbagai hotel beserta klasifikasinya pun sudah banyak bermunculan. Namun melihat perkembangan minat wisatawan terhadap properti yang unik dan terasa berbeda semakin meningkat, maka kehadiran boutique hotel sangat dibutuhkan mengi...

Peran Citra Hotel dan Kepuasan Pelanggan dalam Memediasi Pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan pada Hotel Melati di Kawasan Wisata Kuta

OpenAIRE

Wardana, I Made; Rahyuda, I Ketut; Uttami, Ni Ketut Rahayu Laksmi

2014-01-01

The rapid development of hotel industry in Bali is very competitive, particularly on the growth of budget hotels in Kuta Tourism Area which has increased in significant amount. The key to maintain competitive advantage in the competitive environment lies in how to deliver service quality in order to achieve customer loyalty. The effect of service quality to customer loyalty increases with the role of image and customer satisfaction. This study was conducted in budget hotels in Kuta Tourism Ar...

The application of security provisions in accommodation facility – hotel

OpenAIRE

Rotbauer, Josef

2010-01-01

This thesis treats of security provisions, which hotels are using to protect health and property of accommodated persons. In the opening part is caught the progress of attendance and capacities of hotels in the Czech republic during a specific time period. The next chapter focuses on possible threats, which are imminent to hotels during the operation. The third part of the thesis solves particular methods of application of security provisions, these are verified in two concrete hotels in the ...

PENERAPAN HYGIENE DAN SANITASI DI PASTRY HOTEL HILTON BANDUNG

Directory of Open Access Journals (Sweden)

Verena Widya Pertiwi

2016-05-01

Full Text Available Abstract - Application of hygiene and sanitation in Hilton Hotel Bandung is important thing to note in the process of implementation. This is done to prevent food contamination of food that cab be caused by several factors such as, human, work area, kitchen utensil, material strorage systems and product. Because of this determination of standarts personal hygiene, area and utensil must be done correcly so that each product is safe for consumption. Authors on the basis of these issues are very keen to examine and make a final project with the title “application of hygiene and sanitation in the Hilton Hotel Bandung”. Research carried out by several methode of observation, interview and the latter is the study of documents. The research was conducted at the Hilton Hotel Bandung, for 6 months. The study was conducted as one of the requiremants for the final session of college exams Bina Sarana Informatika university Bandung. Based on the result of research and discussion conducted, authors concluded that the presence of load application staandard of hygiene and sanitation in hotel can improve the standard of health, hygiene and quality of a product when it is done in accordance with existing procedures. Key word : Hygiene and sanitation pastry hotel. Abstraksi - Penerapan hygiene dan sanitasi di Hotel Hilton Bandung merupakan upaya penting yang harus diperhatikan dalam proses pelaksanannya. Hal ini dilakukan untuk mencegah terjadinya kontaminasi makanan yang dapat disebabkan oleh beberapa faktor seperti manusia, area kerja, peralatan, sistem penyimpanan bahan dan produk. Penentuan standar kebersihan personal, area kerja maupun peralatan harus dilakukan dengan tepat dan benar agar setiap produk yang dihasilkan oleh bagian pastry hotel aman untuk dikonsumsi. Atas dasar persoalan di atas penulis sangat tertarik untuk menelitinya dan membuat tugas akhir dengan judul “ Penerapan Hygiene dan Sanitasi di Hotel Hilton Bandung ”. Metode penelitian

RESEARCH OF EXPECTED AND PERCEIVED SERVICE QUALITY IN HOTEL MANAGEMENT

Directory of Open Access Journals (Sweden)

Milan Bradić

2011-06-01

Full Text Available The paper examines the concept and measurement of quality of service in the hotel sector. The ratings of guests’ expectations and calculations of SERVQUAL gap (discrepancies between expectations and perceptions, has been the most reliable method in estimating the precise diagnosis of quality deficiency. The findings of questionnaire research aimed at measuring the service quality in spa hotels are presented in this paper. The research was conducted in hotels of the third category (three-star hotels which are located in the most visited spa centers in Serbia: Vrnjačka banja, Niška banja, Soko banja and Mataruška banja, during the months of September - November 2009. Service quality was measured with a model based on SERVQUAL model. The results may be important for providers of hotel services and contribute to the advancement of business through the adjustment of the product needs of hotel guests.

Issues and strategies for large power buyers in Alberta

International Nuclear Information System (INIS)

Davies, D.

2001-01-01

America's leading commodity risk management company, Enron has 100 billion dollars in annual revenues in 2000. It operates EnronOnline, the largest e-commerce site in the world. With some corporate profile information on Enron and Enron Canada and its involvement in the Alberta electricity market, the author proceeded to discuss risk management issues and program development. It was stated that Enron believes that future outcomes can be changed, and risk management is a dynamic and iterative process used as a tool to decrease uncertainty. The risk appetite is defined and electricity risks clarified, then a review of physical operation characteristics is conducted. The risk management program and policy are defined, as well as the controls and reporting. The tools and tactics are defined and one is now ready for the implementation phase. The next section was devoted to credit and contracting issues before moving to the Alberta electricity market fundamentals and pricing and some insight provided on questions such as import/export in Alberta, regulatory issues, prices in Alberta. The last section of the presentation touched on EnronOnline which is a free, Internet-based global transaction system where one can view real time prices. tabs., figs

STRATEGIC APPROACHES OF INTERNATIONAL HOTEL CHAINS TO ENTER ON THE ROMANIAN MARKET

Directory of Open Access Journals (Sweden)

Cosma Smaranda

2012-07-01

Full Text Available On the Romanian market 23,9% of all accommodation structures are hotels. Among these 4% are belonging to international hotel chains which is a very small percentage. Almost all international hotel chains realized the potential of the market and that is why they intend to increase the number of hotels opened in Romania. Hotel chains attempt to control and dominate the market as result of an extremely dynamic and complex environment. The decision made by a hotel company to carry out its activity in a foreign country and the way to enter into the market can be motivated by many reasons. The paper analysis the presence of international hotel chains on the Romanian hospitality market and the strategies used to enter on the Romanian market compared with the global strategies. The paper used the comparison method to highlight different entry strategies used by international hotel chains when entering a foreign market. For data collection, the main method used was the observation of annual statistical reports with the support of international hotel chains. The first international hotel chain that came in Romania was InterContinental in 1971, but the majority entered on the Romanian market after 2000. In 2012 other chains announced the intension to penetrate this market. The study identifies strategies for penetrating the Romanian market by international hotel chains. The preferred penetration strategy on the Romanian market is management contract followed by franchise. Not least are highlighted comparative aspects of internationalization decisions taken by the chains in the world and in Romania, analyzing whether in Romania are predominantly used the same strategy as in most other countries or some specific strategies. International hotel companies want to entre on the Romanian market because they consider that in this area is need for hotels which belong to the luxury segment but also hotels that belong to the economy segment.

Internationalization strategy of Altis Hotels to Madrid, Spain

OpenAIRE

Nunes, Joana Raquel Augusto

2013-01-01

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics Altis Hotels Group is a successful family owned hotel group that holds a portfolio of several hotels in Lisbon, Portugal. Despite the success in the Portuguese market, aspects 3 such as the current economic crisis led Altis to consider the option of internationalizing and exploring opportunities in new markets. Initially, the company’s co...

Travel Experience in hotels for the MICE Industry

OpenAIRE

Gurkina, Anastasija

2013-01-01

The following report is a research-oriented bachelor thesis that investigates the travel experience in the business oriented concentrated in MICE Industry. The objective of this thesis was to assess and measure the level of satisfaction of the MICE travellers in hotels, as well as to find out what are the services and aspects of the hotel that influences the most on the travel experience. The MICE travellers due to the purposes of their visit require specific services from the hotel t...

EVALUATION OF HOTEL SERVICE-PERFORMANCE PROCESS IN BULGARIA

Directory of Open Access Journals (Sweden)

Georgina Lukanova

2010-06-01

Full Text Available The paper analyses the hotel service-performance process in Bulgarian hotels, which is based on the results of the research about tourists’ opinion on basic moments in service process. One of the most important characteristics of hotel industry is the leading role of the human factor in service-performance process. It cannot be accomplished without the participation of the customer and without the participation of the staff.This makes the evaluation of service process strongly subjective. Because of this, customer needs satisfaction is a big challenge for the hotel management. Under the present conditions of an increased competition, satisfying customers means offering service-performance process, which not only meets, but also exceeds guests’expectations. This can be achieved by a preliminary study of their requirements and expectations.

Measures to improve the quality of hotel services

Directory of Open Access Journals (Sweden)

Anca MADAR

2017-07-01

Full Text Available This article aims to exemplify how, starting from the evaluation of customer satisfaction on service quality, the hotel units’ management, can apply different measures and strategies to improve it. To achieve the target, a marketing research survey is conducted based on a sample of 120 customers of Hotel „Kronwell” at the end of 2013. After analysing customer’ responses a series of measures have been taken to improve the quality of services offered by this hotel, then at the end of 2015 a new research was achieved, based on the same questionnaire. The results of this research highlight the increasing of customer satisfaction as a result of improving the quality of hotel services, supported by growth in net profit, turnover and decrease of employees’ number.

Priority issues affecting operators' and suppliers' liens: the Alberta perspective

International Nuclear Information System (INIS)

Corbett, W.T.

1996-01-01

Selected aspects of priority issues in contractual obligations in the petroleum industry were discussed, focusing on the priority issues claimed by suppliers and operators with respect to Alberta properties. Discussions touched upon suppliers' lien rights in Alberta, operators' set-off rights, and on some of the priority issues involving operators' liens

Predicting lodgepole pine site index from climatic parameters in Alberta.

Science.gov (United States)

Robert A. Monserud; Shongming Huang; Yuqing. Yang

2006-01-01

We sought to evaluate the impact of climatic variables on site productivity of lodgepole pine (Pinus contorta var. latifolia Engelm.) for the province of Alberta. Climatic data were obtained from the Alberta Climate Model, which is based on 30-year normals from the provincial weather station network. Mapping methods were based...

Entrepreneur and Establishment of a Mini Hotel in XiChang, China

OpenAIRE

Hu, Mingsong

2013-01-01

Mini Hotel, is a new hotel will be opened in China in this year. I and 4 of my friends will be the shareholders of this Mini Hotel. The hotel is planned to be operating from the autumn of 2013. Now, everything in this thesis is on process. The main objective of this thesis was to draft an effective approach to ensure this is a right plan which is worth to invest. By using benchmarking and SWOT analysis we defined the strength and weakness of this Mini Hotel business plan. This thesis will ...

Natural resource trust funds : a comparison of Alberta and Alaska resource funds

Energy Technology Data Exchange (ETDEWEB)

Warrack, A.A.; Keddie, R.R. [Alberta Univ., Edmonton, AB (Canada)

2002-09-01

Alberta and Alaska both have an economy based largely on natural resources. The cyclical nature of their economies poses a challenge to stability and sustained prosperity. During the oil crisis of 1973-1974, Alberta and Alaska began receiving oil and gas royalties. The idea of an endowment-type fund began taking shape. This fund would assist in the gradual transition from dependence on non-renewable resources to the responsible management of these resources. Both the Alberta Heritage Savings Trust Fund and the Alaska Permanent Fund were created in 1976. The governments of both jurisdictions set aside revenues from natural resource royalties to provide economic stability. Both jurisdictions followed different policies in terms of management, structure, governance, and objectives. In this paper, the authors compared both funds, examining the policy options which had an impact on their growth and successes. The results showed that in Alaska, monies are paid directly to eligible persons, while allocation decisions in Alberta have been made by the government. The government manages the fund in Alberta, while in Alaska, the fund is managed by a separate entity. The Alaskan fund continues to grow, while the the size of the Alberta fund has remained unchanged for a number of years and is not growing. 21 refs., 5 figs.

Impact of hotel service quality on the loyalty of customers

OpenAIRE

Jasinskas, Edmundas; Streimikiene, Dalia; Svagzdiene, Biruta; Simanavicius, Arturas

2016-01-01

The hotel business is rapidly developing due to growing demand for such services as well as the growing opportunities for travel. As a result, hotels face demanding customers, since the requirements for quality grow with an increased use of hotels’ services, in order to increase the competitive ability of a hotel, the issue of customer loyalty is also important. The aim of this article is to assess the impact of the quality of hotel services on the loyalty of customers. In t...

Factors Influencing Customer Satisfaction with Chain Budget Hotels in Bangkok

OpenAIRE

Paphada Cherdchamadol; Pitinan Kawachart

2013-01-01

The budget hotels in Thailand are likely to grow by the growth of low cost airline. Since cheaper airline ticket, middle management employees and their families including tourists travel more and more. Other than that, budget hotel business requires low investment but good return. Not surprisingly, the giant public company in Thailand hotel business, CENTEL, has been planned to expand new brand of 2 star hotel chain to serve the number of increasing travelers for AEC in 2015. However, IBIS Ba...

ASPECTS OF ROMANIAN MARKETING ENVIRONMENT FOR INTERNATIONAL HOTEL CHAINS

Directory of Open Access Journals (Sweden)

Smaranda Adina COSMA

2015-02-01

Full Text Available The influence of global processes on economic development is reflected in the intensity of tourist streams and in the development of the hotel companies’ strategy. Because of that, is very important for a hotel and especially for one that belongs to an international chain to analyse the micro and macro environment, to know exactly which are the opportunities and the risks taken into consideration on a specific market. On the Romanian market the hotels that belong to international chains consider that the most important opportunity is the market development potential and the biggest risk is the infrastructure. Also, the own resources are the most important factor that is influencing directly the activity of a hotel belonging to an international chain in Romania. All those criteria are taken into consideration by the hotels in order to develop a long time strategy on the Romanian market.

PROCUREMENT IN THE SUPPLY CHAIN: AN ELEMENT OF HOTEL PRODUCT COMPETITIVENESS

Directory of Open Access Journals (Sweden)

Edna Mrnjavac

2016-12-01

Full Text Available Background: Only recently has the supply chain in tourism, the hotel industry included, started to be explored. The reason for is the knowledge that the supply chain can contribute to enhancing the quality, and lowering the cost, of a hotel product. Driven by strong competition, hotel companies continuously seek to improve the organization of their business processes. Input that depends on procurement determines the features of the final product. The question is, do hotel companies apply the principles of a supply chain when organizing procurement and, if so, to what extent? To which degree, if any, is it possible to define a universal concept of logistics procurement, or does a specific hotel company represent the dominant criterion in the application of the supply-chain principle? Due to the complexity of hotel business processes and because of the role of procurement in the entire production process, research will be limited to the aforementioned segment. The study, the results of which are reported in this paper, has a preliminary character and, therefore, covers a small number of hotels, each with different characteristics and located in different destinations. The aim was to learn whether essentially different hotel enterprises have a common basis for the procurement supply process, as this would indicate the possibility of designing a common model. Methods: The methods of definition, induction, and deduction were used in defining the concept and basic features of the supply chain of hotels. Hotel business processes were studied by the methods of analysis and synthesis. The interview method was used to study the business procurement process from the perspective of hotel management. Results: The study showed that hotels use certain principles of supply chain in organizing their procurement processes. It also indicated the inseparability of the principles of the supply chain, procurement and the organization of a company: the appropriate

Impact of the Great East Japan Earthquake on Hotel Industry in Pacific Tohoku Prefectures ---From Spatio-Temporal Dependence of Hotel Availability---

Science.gov (United States)

Sato, A.

This paper investigates the impact of the Great Japan Earthquake(and subsequent tsunami turmoil) on socio-economic activities by using data on hotel opportunities collected from an electronic hotel booking service. A method to estimate both primary and secondary regional effects of a natural disaster on human behavior is proposed. It is confirmed that temporal variation in the regional share of available hotels before and after a natural disaster may be an indicator to measure the socio-economic impact at each district.

The irruption of AirBNB and its effects on hotels' profitability: An analysis of Barcelona's hotel sector

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Juan Aznar

2017-01-01

Full Text Available Purpose: The aim of this study is to analyze the existence of a relationship between the presence of nearby substitute products, mainly Airbnb flats or rooms, and the effect on the revenue and profitability of hotels. Design/methodology/approach: The empirical study is based on the analysis of financial information provided in the annual reports of a sample consisting of 43 hotels (11.78% of the population. As an explanatory variable for profitability, we have considered the presence of apartments listed in Airbnb that are no farther than one kilometer from each hotel. Considering that most of the variables used do not follow a normal distribution, the existence of a relationship between profitability and the explanatory variables has been tested using non-parametric tests, namely, the Spearman correlation coefficient and Kruskall-Wallis test. Findings: We found a positive correlation between presence of Airbnb apartments and return on equity. This fact can be explained by considering the presence of Airbnb apartments as a variable that measures the attractiveness of the location from a tourist’s point of view. Hotels located near the city center or main tourist areas of the city have a higher level of profitability. We also found no evidence of any relationship between profitability and star category; 4- and 3-star hotels have experienced, on average, a lower drop in revenues between 2008 and 2013 and they also obtained a higher average level of profitability in 2013 as compared to the upper segment of 5-star hotels. Research limitations/implications: This research has been conducted in the city of Barcelona. Future research using the same methodology should be applied to other cities with an important hospitality sector to reinforce our findings. The main implications of this research refer to the importance of location as a key strategic variable in hospitality, and to the change in the system customers use to evaluate the quality of a

Study on Food Quality and Safety Management Based on Hotel Management

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Shi Zengye

2017-12-01

Full Text Available In recent years, with the frequent occurrence of food safety problems, people have begun to pay attention to food safety, especially the food safety of hotels. This paper proposed a Hazard Analysis and Critical Control Point (HACCP management system to analyze food safety issues of hotels in order to improve the food quality and safety in hotel management. Through the practical application of the HACCP management system in the hotel catering industry, it was found that the amount of bacteria greatly reduced and the pass rate of tableware disinfection increased significantly in the hotel's food processing links, while customer satisfaction greatly improved. Therefore, the HACCP management system had great applicability in improving the food quality and safety of hotels.

What do hotels and hospitals have in common? How we can learn from the hotel industry to take better care of patients.

Science.gov (United States)

Zygourakis, Corinna C; Rolston, John D; Treadway, James; Chang, Susan; Kliot, Michel

2014-01-01

Despite widely divergent public perceptions and goals, hotels and hospitals share many core characteristics. Both serve demanding and increasingly well-informed clienteles, both employ a large hierarchy of workers with varying levels of responsibility, and both have payments that are increasingly tied to customer/patient evaluations. In the hotel industry, decades of management experience and market research have led to widespread improvements and innovations that improve customer satisfaction. But there has been incredibly little cross-fertilization between the hotel and hospital industries. In this paper, we first consider the changes in the healthcare system that are forcing hospitals to become more concerned with patient satisfaction. We discuss the similarities and differences between the hotel and hospital industries, and then outline several of the unique challenges that neurosurgeons face in taking care of patients and increasing their comfort. We cite specific lessons from the hotel industry that can be applied to patients' preadmission, check-in, hospital stay, discharge planning, and poststay experiences. We believe that hospitals can and should leverage the successful advances within the hotel industry to improve patient satisfaction, without having to repeat identical research or market experimentation. We hope this will lead to rapid improvements in patient experiences and overall wellbeing.

What do hotels and hospitals have in common? How we can learn from the hotel industry to take better care of patients

Science.gov (United States)

Zygourakis, Corinna C.; Rolston, John D.; Treadway, James; Chang, Susan; Kliot, Michel

2014-01-01

Despite widely divergent public perceptions and goals, hotels and hospitals share many core characteristics. Both serve demanding and increasingly well-informed clienteles, both employ a large hierarchy of workers with varying levels of responsibility, and both have payments that are increasingly tied to customer/patient evaluations. In the hotel industry, decades of management experience and market research have led to widespread improvements and innovations that improve customer satisfaction. But there has been incredibly little cross-fertilization between the hotel and hospital industries. In this paper, we first consider the changes in the healthcare system that are forcing hospitals to become more concerned with patient satisfaction. We discuss the similarities and differences between the hotel and hospital industries, and then outline several of the unique challenges that neurosurgeons face in taking care of patients and increasing their comfort. We cite specific lessons from the hotel industry that can be applied to patients’ preadmission, check-in, hospital stay, discharge planning, and poststay experiences. We believe that hospitals can and should leverage the successful advances within the hotel industry to improve patient satisfaction, without having to repeat identical research or market experimentation. We hope this will lead to rapid improvements in patient experiences and overall wellbeing. PMID:24818061

Financial Accountant Versus Managerial Accountant in the Hotel Business System

Directory of Open Access Journals (Sweden)

Ivana Zubac

2012-01-01

Full Text Available From the perspective of financial or managerial accountant, subject of interest in this paper is the relationship of financial and managerial accounting in the hotel business. Being necessary functions within the business system of hotel company, their mutual connection as well as their differences are explained. The management of hotel company makes decisions based on accounting information from both parts of accounting. As support to hotel management in decision-making, financial accountant provides financial information about past events, while managerial accountant provides non-financial information oriented toward future. The example above is just one out of many specific tasks, which are performed by accountants of specific part of hotel accounting system. Without their support, the management could not make correct and timely decisions with certainty. The importance of the roles of financial and managerial accountant is reflected through need for a wide knowledge in the field of accounting in specific business conditions of hotel industry.

The process of outsourcing hotel services: Motivations and theoretical foundations

Directory of Open Access Journals (Sweden)

Kawana Harue Sato

2013-04-01

Full Text Available This study discusses the process of outsourcing in hotels. The aim of this study was to determine why the hotels outsource their services and activities, and how the outsourcing process occurs in hotels in Curitiba, in the perspective of dynamic capabilities. Specifically we took as basis the theoretical model of Teece (2007 of the microfoundations of dynamic capabilities, in which the author proposes that the exploitation of organizational boundaries and coespecialization are part of the dynamic capability of organizations. Regarding the analysis, we used the technique of analyzing the content of categorical six hotels. The results show that the decisions of outsourcing were primarily motivated by financial reasons, such as the possibility of reducing costs and improving performance financier. In relation to the outsourcing decision process, it was observed that formalized processes are adopted especially by hotels that belong to chains. Independent hotels adopt more informal processes in the outsourcing decision.

E-PROCUREMENT AS AN INSTRUMENT FOR HOTEL SUPPLY CHAIN MANAGEMENT

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Lidija Pulevska IVANOVSKA

2007-06-01

Full Text Available The flow of goods, services, and information in the hotel industry, should be designed in a way that enables efficient transformation of raw materials into finished products or services with values. Procurement technology plays a vital role in the hotel business, because hotels usually purchase a large quantity of supplies for maintaining daily operations and quality. Today, a major goal of a hotel’s supply chain management is to efficiently apply information technology to its procurement systems. Moving away from traditional offline purchase processing to online sequencing presents significant savings, improved productivity and enhanced operational efficiencies. Better communication between hotels and suppliers and support services may provide more favourable price offerings and related activities for the hotels customers. This article elaborates the e-procurement as a very useful instrument for the hotel supply chain management following the approach of Kothari et al.

The Effects of Customer Voice on Hotel Performance

DEFF Research Database (Denmark)

Assaf, A. George; Josiassen, Alexander; Cvelbar, Ljubica Knežević

2015-01-01

This paper investigates the effects of two critical customer voice variables on hotel performance. Specifically, the research provides a customer equity model in which the influences of both customer satisfaction and complaints are considered. The impact of the customer voice variables on hotel...... performance is investigated while considering the potential for moderating effects by hotel size and star rating. We use a more robust approach to measure firm performance than is traditionally used in satisfaction-performance studies. Finally the paper reports on the results of these investigations...

Model of competitive mini-hotel project life cycle

OpenAIRE

Левыкин, Виктор Макарович; Дэвон, Валерия Викторовна

2014-01-01

Having examined the situation in the hotel market of the city of Kharkov (Ukraine), it was found that one of the major shortcomings in the activities of mini-hotels is mediocre attitude towards customers, lack of proper attention and poor services. In this regard, there is the need to create a mini-hotel, the most important mission of which would be a genuine concern for guests and their comfort, as well as providing unique services of the highest class.For the success of this mission, it is ...

Benchmarking energy use and greenhouse gas emissions in Singapore's hotel industry

International Nuclear Information System (INIS)

Wu Xuchao; Priyadarsini, Rajagopalan; Eang, Lee Siew

2010-01-01

Hotel buildings are reported in many countries as one of the most energy intensive building sectors. Besides the pressure posed on energy supply, they also have adverse impact on the environment through greenhouse gas emissions, wastewater discharge and so on. This study was intended to shed some light on the energy and environment related issues in hotel industry. Energy consumption data and relevant information collected from hotels were subjected to rigorous statistical analysis. A regression-based benchmarking model was established, which takes into account, the difference in functional and operational features when hotels are compared with regard to their energy performance. In addition, CO 2 emissions from the surveyed hotels were estimated based on a standard procedure for corporate GHG emission accounting. It was found that a hotel's carbon intensity ranking is rather sensitive to the normalizing denominator chosen. Therefore, carbon intensity estimated for the hotels must not be interpreted arbitrarily, and industry specific normalizing denominator should be sought in future studies.

Evolving Nature of School Psychology in Alberta: Politics and Practice

Science.gov (United States)

Johnson, R. Coranne; Zwiers, Michael L.

2016-01-01

Over the past 15 years, the practice of school psychology in the province of Alberta reflects the entrenchment of assessment with the emerging possibility of a broader service provider role. This article articulates the influence that politics and government has had on the role of school psychologists in Alberta schools as special education…

Strategic implications of corporate social responsibility in hotel industry: A comparative research between NH Hotels and Meliá Hotels International

Directory of Open Access Journals (Sweden)

Marina Mattera

2012-11-01

Full Text Available The hospitality industry serves millions of people globally and is a multibillion-dollar industry with a significant growth expectation in the upcoming years. The Spanish tourism industry is one of the most developed sectors of the nation, being one of the main contributors to the country’s GDP. On a world wide scale, and specifically in the European context, there is a rising awareness for firms’ actions to be responsible towards the environment and the community in which they operate. Based on “triple bottom line” guidelines, companies’ mission in such a context is achieving competitive advantage by means of a business model considering three key aspects: people, profit, and planet. Considering the hospitality industry’s characteristics, it becomes essential to fulfill these new requirements to achieve sustainable competitive advantages. This exploratory study will outline which are the best practices of two main Spanish hotel corporations: NH Hotels and Meliá Hotels International. By pointing out actions undertaken by the most important firms of the sector, they can serve as an example and be replicated by other firms, thus increasing sustainability practices, improving understanding of triple bottom line, minimizing negative social as well as environmental footprint, and enhancing positive firms’ impacts in their operating contexts. DOI: 10.18870/hlrc.v2i4.85

NGL supply from Alberta straddle plants

International Nuclear Information System (INIS)

McAdam, B.

1999-01-01

An overview of the current and future North American supply and demand and trends for natural gas liquids (NGLs) is presented. The current Alberta straddle plant configuration, the NGL pipeline system and product flow, and the profitability of straddle plants are described. The driving forces to increase Alberta's straddle plant capacity are also reviewed. These include: (1) increased gas production, (2) increased demand for ethane, (3) control of produced NGLs, and (4) the desire to maintain a competitive position. Highlights of the Centurion Project designed to meet the needs of Dow Chemicals and the producers by providing long-term ethane supply and physical access to a more liquid NGL market, the project's current status and 'next steps' were also summarized. tabs., figs

A Bibliometric Analysis of Digestive Health Research in Canada

Directory of Open Access Journals (Sweden)

Désirée Tuitt

2011-01-01

Full Text Available Measurement of the impact and influence of medical/scientific journals, and of individual researchers has become more widely practiced in recent decades. This is driven, in part, by the increased availability of data regarding citations of research articles, and by increased competition for research funding. Digestive disease research has been identified as a particularly strong discipline in Canada. The authors collected quantitative data on the impact and influence of Canadian digestive health research. The present study involved an analysis of the research impact (Hirsch factor and research influence (Influence factor of 106 digestive health researchers in Canada. Rankings of the top 25 researchers on the basis of the two metrics were dominated by the larger research groups at the University of Toronto (Toronto, Ontario, McMaster University (Hamilton, Ontario, and the Universities of Calgary (Calgary, Alberta and Alberta (Edmonton, Alberta, but with representation by other research groups at the Universities of Manitoba (Winnipeg, Manitoba, Western Ontario (London, Ontario and McGill University (Montreal, Quebec. Female and male researchers had similar scores for the two metrics, as did basic scientists versus clinical investigators. Strategic recruitment, particularly of established investigators, can have a major impact on the ranking of research groups. Comparing these metrics over different time frames can provide insights into the vulnerabilities and strengths of research groups.

DIRECTION OF INVESTMENTS AND SOURCES OF FUNDING ON HOTEL MARKET IN POLAND

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Anna Semmerling

2016-06-01

Full Text Available Hotel market in Poland is related to trends on touristic market. This sector is developing dynamically, in Poland as in the whole world. In the years 2001-2014 numbers of hotels in Poland increased double. Most of new hotels are 4 and 5 stars. Important for new objects is building conference centres and SPA, which makes touristic season longer. Main source of finances hotel investments in Poland are own sources and EU funds. Crucial importance is the franchise. Forecasts for hotel market are really great. Till 2017 the count of tourists, who take advantage of hotels, should still increase.

Testing expected and perceived service quality in the hotel industry

OpenAIRE

Vujko Aleksandra; Gajić Tamara; Mladenovski Milan; Momirski Jovan

2015-01-01

Guest satisfaction is the key to retaining existing and attracting new guests. In order to reach this goal, managers in hotels have become aware of the fact that the quality stay is reflected in the unique experiences of the tourists in particular. Guest satisfaction with hotel services can be tested by various methods. In this study, we used a questionnaire technique, in which respondents were guests of the hotel 'Vojvodina', 'Novi Sad' and 'Park' in Novi Sad, then the guests of the hotel 'V...

International Alliance of Green Hotels to Reach Sustainable Competitive Advantages

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Hufei Ge

2018-02-01

Full Text Available Under increasing environmental pressure, hotel firms need to improve their ability to access international alliances while maintaining good performance for sustainable development. This paper uses survey data from 784 hotels running at different levels of service in China to test the hypothesis in an integrated analytical model, and the findings show that the impact of international alliances varies with different levels of green hotels. Despite operating in the same sector, hotels running at different levels of service vary their respective tactics to gain sustainable competitive advantage and achieve significantly different results. This study intends to inform hotel managers in obtaining specific performance goals by developing absorptive capacity, and by choosing the most suitable alliance for their level of operation.

Indoor radon levels in selected hot spring hotels in Guangdong, China.

Science.gov (United States)

Song, Gang; Zhang, Boyou; Wang, Xinming; Gong, Jingping; Chan, Daniel; Bernett, John; Lee, S C

2005-03-01

Guangdong is one of the provinces that have most hot springs in China, and many hotels have been set up near hot springs, with spring water introduced into the bath inside each hotel room for hot spring bathing to attract tourists. In the present study, we measured radon in indoor and outdoor air, as well as in hot spring waters, in four hot spring hotels in Guangdong by using NR-667A (III) continuous radon detector. Radon concentrations ranged 53.4-292.5 Bq L(-1) in the hot spring water and 17.2-190.9 Bq m(-3) in outdoor air. Soil gas intrusion, indoor hot spring water use and inefficient ventilation all contributed to the elevated indoor radon levels in the hotel rooms. From the variation of radon levels in closed unoccupied hotel rooms, soil gas intrusion was found to be a very important source of indoor radon in hotel rooms with floors in contact with soils. When there was spring water bathing in the bathes, average radon levels were 10.9-813% higher in the hotel rooms and 13.8-489% higher in bathes compared to their corresponding average levels when there was no spring water use. Spring water use in the hotel rooms had radon transfer coefficients from 1.6x10(-4) to 5.0x10(-3). Radon in some hotel rooms maintained in concentrations much higher than guideline levels might thus have potential health risks to the hotel workers, and technical and management measures should be taken to lower their exposure of radon through inhalation.

Indoor radon levels in selected hot spring hotels in Guangdong, China

International Nuclear Information System (INIS)

Song Gang; Zhang Boyou; Wang Xinming; Gong Jingping; Chan, Daniel; Bernett, John; Lee, S.C.

2005-01-01

Guangdong is one of the provinces that have most hot springs in China, and many hotels have been set up near hot springs, with spring water introduced into the bath inside each hotel room for hot spring bathing to attract tourists. In the present study, we measured radon in indoor and outdoor air, as well as in hot spring waters, in four hot spring hotels in Guangdong by using NR-667A (III) continuous radon detector. Radon concentrations ranged 53.4-292.5 Bq L -1 in the hot spring water and 17.2-190.9 Bq m -3 in outdoor air. Soil gas intrusion, indoor hot spring water use and inefficient ventilation all contributed to the elevated indoor radon levels in the hotel rooms. From the variation of radon levels in closed unoccupied hotel rooms, soil gas intrusion was found to be a very important source of indoor radon in hotel rooms with floors in contact with soils. When there was spring water bathing in the bathes, average radon levels were 10.9-813% higher in the hotel rooms and 13.8-489% higher in bathes compared to their corresponding average levels when there was no spring water use. Spring water use in the hotel rooms had radon transfer coefficients from 1.6x10 -4 to 5.0x10 -3 . Radon in some hotel rooms maintained in concentrations much higher than guideline levels might thus have potential health risks to the hotel workers, and technical and management measures should be taken to lower their exposure of radon through inhalation

Carbon monoxide poisoning at motels, hotels, and resorts.

Science.gov (United States)

Weaver, Lindell K; Deru, Kayla

2007-07-01

Each year, more than 200 people in the United States die from carbon monoxide (CO) poisoning. Poisoning has occurred at motels, hotels, and resorts. Congressional mandate requires smoke alarms in all guest rooms; however, smoke alarms do not detect CO. Data on patients poisoned at hotels, motels, and resorts were evaluated at a hyperbaric medicine service. In 2005, legal databases and online news databanks were searched to discover additional incidents. Only victims evaluated in hospitals or declared dead at the scene were included. Cases of intentional poisoning and poisoning from fires were excluded. Between 1989 and 2004, 68 incidents of CO poisoning occurring at hotels, motels, and resorts were identified, resulting in 772 accidentally poisoned: 711 guests, 41 employees or owners, and 20 rescue personnel. Of those poisoned, 27 died, 66 had confirmed sequelae, and 6 had sequelae resulting in a jury verdict. Lodging-operated, faulty room heating caused 45 incidents, pool/spa boilers 16, CO entrained from outdoors 5, and unreported sources caused 2 incidents. Public verdicts have averaged $4.8 million per incident (range, $1 million to $17.5 million). Poisoning occurred at hotels of all classes. Despite these incidents, most properties did not install CO alarms, and requirements for CO alarms at hotels, motels, and resorts are rare. Guests of motels, hotels, and resorts remain at risk for injury or death from CO poisoning. Measures to prevent CO poisoning of guests and employees of the lodging industry should be evaluated.

Classification of Customer Satisfaction Attributes: An Application of Online Hotel Review Analysis

OpenAIRE

Dong , Jian; Li , Hongxiu; Zhang , Xianfeng

2014-01-01

Part 3: Digital Business; International audience; With the wide penetration of Internet, online hotel reviews have become popular among travellers. Online hotel reviews also reflect customer satisfaction with hotel services. In this study we use online hotel reviews to classify the attributes of customer satisfaction with hotel services. The empirical data was collected via Daodao.com, the Chinese affiliated brand of online travel opinion website tripadvisor.com. Based on text mining and cont...

Circle of Courage Infusion into the Alberta Indigenous Games 2011

Science.gov (United States)

Marchand, Dawn Marie

2011-01-01

Thousands of indigenous people from across North America came to the Enoch Cree Nation for the Alberta Indigenous Games, six days of sport, education, and cultural awakening. The vision of the Alberta Indigenous Games is to recognize the value and potential of Indigenous culture and the young people. Activities include sports, indigenous arts,…

Financial performance of Spanish hotels during the crisis

Directory of Open Access Journals (Sweden)

Narine Babayan

2014-07-01

Full Text Available This paper studies the relationship between category, size and chain affiliation of hotels and their financial performance using ANOVA analysis of financial data collected from the SABI database. The target population was Spanish hotels, and the sample used for the study was the hotels of the Alicante region. The results of the study show that in times of the crisis financial figures of hotel companies are generally very low, with the negative average profits in most cases. Category, size and chain affiliation do not completely explain the differences between hotels’ financial performance. Only revenue has a significant relationship with all of these three variables. Among other financial indicators, also revenue per room is influenced by category, while gross profits per room and net profits per room are influenced both by category and chain affiliation.

Green certification, e-commerce, and low-carbon economy for international tourist hotels.

Science.gov (United States)

Chen, Long-Fei

2018-05-22

Increasing population and over-consumption are placing unprecedented demands on agriculture and natural resources. The Earth is suffering from global warning and environmental destruction while our agricultural systems are concurrently degrading land, water, biodiversity, and climate on a global scale. For a sustainable future, green certification, e-commerce, and environment education can boost low-carbon economy with decreasing carbon emissions, but very few researches address them for the hotel industry. This research studies the performance impact of e-commerce, international hotel chain, local hotel chain, and green certification for carbon emission reductions of international tourist hotels of Taiwan. It reveals that, after a sufficiently long time, there is an improvement in the environmental and economic performance of the green-certified hotel group. In addition, it reveals that, as recommended by the operation policy, the international hotel chain group together with e-commerce has better performance than local hotel chain. It is also discussed how to sustain the continuing improvement in low-carbon performance of the hotel industry.

Critical Success Factors for Limited Service Hotels in Malaysia

OpenAIRE

Wong, Chee Keng

2015-01-01

Critical success factors were used originally in Information technology areas when it was first introduced but has since been applied generically in other industries. This study explores the critical success factors for limited service hotels in Malaysia from both customer and hotel operator/ business owners’ perspective. The literature presents information from tourism in general and in Malaysia, definition of limited service hotels and its relevance to the hospitality industry in Malaysia, ...

Hotel Business Advertising Specificity and Its Psychological Examination Procedure

OpenAIRE

Kurbatskaya, Tatyana Borisovna; Dobrotvorskaya, Svetlana Georgievna; Ustin, Pavel Nikolayevich

2016-01-01

The article substantiates the need of the preliminary psychological examination of advertising. An overview and analysis of contemporary conceptual lines of the hotel advertising are given in the article. Features of advertising messages are shown on the example of some hotels. The effects arising from the improper construction of the advertising composition are given. Conclusions, revealing features of advertising strategies in the hotel business, in contrast to advertising in the commodity ...

Traveler's encounter with nymphs in a hotel bed.

Science.gov (United States)

Sandlund, Johanna; Banaei, Niaz

2014-01-01

This case illustrates skin lesions in a traveler staying in a hotel bed infested with tics. Although infestation of hotels with bedbugs belonging to the Cimex genus is a growing problem worldwide, tick infestation has never been reported before.

Energy conservation: model hotel project; Conservacao de energia: projeto Hotel Modelo

Energy Technology Data Exchange (ETDEWEB)

Pepino, Dartes Odeniz; Sodario, Claudio Antonio [Companhia Energetica de Sao Paulo, SP (Brazil)

1993-12-31

This work has the objective to dimension each electrical installation of a hotel, from the load feeder circuits until the high voltage inlet, focalizing first energy conservation, according to the most updated technological terms 6 refs., 3 figs., 4 tabs.

Alberta oil sands crudes : upgrading and marketing

International Nuclear Information System (INIS)

Ashar, M.

2008-01-01

Open pit mining and in situ techniques, such as steam stimulation, are used to recover Alberta's bitumen and heavy oil resources, which have higher viscosities than conventional hydrocarbons. The bitumen is typically upgraded to synthetic crude oil (SCO). In the simplest processing scheme, the bitumen is blended with diluent for ease in pipeline transport and then processed at refineries with upgrading facilities. The bitumen is also upgraded to light SCO at world-scale upgraders in Alberta. The SCO is then processed at refineries in downstream markets. The 2 categories of upgrading, notably primary and secondary upgrading, were described in this article along with technology options for both categories. Slurry hydrocracking is regarded as the most interesting emerging residual fuel upgrading technology. It combines special catalyst mixes with the latest slurry reactor designs as well as innovative catalyst capture and recycle schemes to produce very high conversions and potentially superior upgrading economics. The increase in volume and rate of SCO from Alberta provides refiners in the oil sands marketing sector an unprecedented choice of opportunities to improve profitability. Key trends indicate that production will increase substantially from 2008 to 2030. 5 figs

Alberta oil sands crudes : upgrading and marketing

Energy Technology Data Exchange (ETDEWEB)

Ashar, M. [Suncor Energy, Fort McMurray, AB (Canada)

2008-05-15

Open pit mining and in situ techniques, such as steam stimulation, are used to recover Alberta's bitumen and heavy oil resources, which have higher viscosities than conventional hydrocarbons. The bitumen is typically upgraded to synthetic crude oil (SCO). In the simplest processing scheme, the bitumen is blended with diluent for ease in pipeline transport and then processed at refineries with upgrading facilities. The bitumen is also upgraded to light SCO at world-scale upgraders in Alberta. The SCO is then processed at refineries in downstream markets. The 2 categories of upgrading, notably primary and secondary upgrading, were described in this article along with technology options for both categories. Slurry hydrocracking is regarded as the most interesting emerging residual fuel upgrading technology. It combines special catalyst mixes with the latest slurry reactor designs as well as innovative catalyst capture and recycle schemes to produce very high conversions and potentially superior upgrading economics. The increase in volume and rate of SCO from Alberta provides refiners in the oil sands marketing sector an unprecedented choice of opportunities to improve profitability. Key trends indicate that production will increase substantially from 2008 to 2030. 5 figs.

Dataset on the energy performance of atrium type hotel buildings.

Science.gov (United States)

Vujosevic, Milica; Krstic-Furundzic, Aleksandra

2018-04-01

The data presented in this article are related to the research article entitled "The Influence of Atrium on Energy Performance of Hotel Building" (Vujosevic and Krstic-Furundzic, 2017) [1], which describes the annual energy performance of atrium type hotel building in Belgrade climate conditions, with the objective to present the impact of the atrium on the hotel building's energy demands for space heating and cooling. This dataset is made publicly available to show energy performance of selected hotel design alternatives, in order to enable extended analyzes of these data for other researchers.

Historical hotels in “Golden Prague”

OpenAIRE

Bończak, Bartosz

2008-01-01

Prague, with its monuments of great historical and artistic value, has been gaining popularity in recent years. It has become one of the most important tourist destinations in Central Europe. This is the reason why hotel industry in this city is developing so quickly – there are 654 collective tourist accommodation establishments with 547 hotels, motels, pensions and residences, which is more than 83%. Establishments, located in the old, historical buildings, are among the m...

customer satsisfaction survey of omena hotel

OpenAIRE

Akinola, Ebenezer

2013-01-01

The bachelor’s thesis examines the importance of customer satisfaction via customers’ opinions. The objective of the thesis is to measure the level of satisfaction of Customers in Omena hotels in Helsinki region. The research exposes the expectation of customers that could assist the Omena hotels to upgrade their IT-enabled business operational services. The theory part of this thesis covers the concept of customer satisfaction, customer service and service quality dimensions. The empiri...

Dynamic room pricing model for hotel revenue management systems

Directory of Open Access Journals (Sweden)

Heba Abdel Aziz

2011-11-01

Full Text Available This paper addresses the problem of room pricing in hotels. We propose a hotel revenue management model based on dynamic pricing to provide hotel managers with a flexible and efficient decision support tool for room revenue maximization. The two pillars of the proposed framework are a novel optimization model, and a multi-class scheme similar to the one implemented in airlines. Our hypothesis is that this framework can overcome the limitations associated with the research gaps in pricing literature; and can also contribute significantly in increasing the revenue of hotels. We test this hypothesis on three different approaches, and the results show an increase in revenue compared to the classical model used in literature.

Customer Satisfaction Research: A Case Study of Original Sokos Hotel Olympia Garden

OpenAIRE

Truong, Thuan

2016-01-01

This thesis research was carried out at Original Sokos Hotel Olympia Garden in summer 2016. The case company is one of three Sokos Hotels located in St. Petersburg, Russia. The hotel aims to deliver a “Cosy living, smart working” environment to all the guests. The thesis project examines customer satisfaction with different service aspects provided at Original Sokos Hotel Olympia Garden and the customers’ willingness to recommend the hotel to others. The thesis also analyzes the factors h...

Organizational Learning in the Hotel Industry: an eclectic instrument of measurement

OpenAIRE

Fernandes, A. L.; Laureano, R. M. S.; Alturas, B.

2018-01-01

Organizational Learning, despite being a widely debated topic in the literature on management, regarding the hotel industry still suffers from scattered information. This study was conducted with 295 professionals, among them managers and employees of hotels in Brazil and Portugal in order to validate a measuring instrument of organizational learning, properly adapted for hotel industry, and identify differences in the degree of efficiency of the organizational learning process between hotels...

Financial support for agricultural research in Alberta

International Nuclear Information System (INIS)

Teklemariam, Y.; Martin, J.

1992-01-01

A summary of the objectives and operational guidelines of 'Farming for the future', Alberta Agriculture's main research funding program, is provided, with emphasis on aspects relevant to research on the effects of acid-forming emissions on livestock. The program has two main objectives: to improve farm income, and to increase the long-term viability of agriculture in Alberta. The Research Program funds agricultural research conducted by research scientists and the On-farm Demonstration Program supports testing and demonstration studies conducted by producers on their farms. The procedures for applying for funds, criteria for evaluation, and funding available for acid-forming emission research are discussed. 1 fig

CORRELATION BETWEEN THE PENETRATION STRATEGIES AND MARKETING MIX OF INTERNATIONAL HOTEL CHAINS IN ROMANIA

Directory of Open Access Journals (Sweden)

Adina Cosma Smaranda

2016-03-01

Full Text Available On the Romanian market there are 21 international hotel chains, having 51 hotels. The goal of the research paper is to analyze which are the marketing mix policies and strat-egies used by the hotels, belonging to an international hotel chain on the Romanian market. For this purpose, a descriptive research was implemented through investigation of all the hotels that are part of an international hotel chain. The research reveals that hotels operate by abiding the norms established by contract. The higher the risk, the investment and control are, the more influence the hotel chain has regarding the pricing strategies. Hotels use their own channels but also the parent chain channels. Promo-tion strategy takes into account global, regional and local issues encountered. The ma-jority of the hotels have the possibility to decide some internal elements for their per-sonnel. All the hotels apply norms and standardized procedures regarding the quality of the services. The most expected advantage for a hotel that belongs to an international chain is the visibility at international level.

Education Reform in Alberta: Where Do We Go from Here?

Science.gov (United States)

Spencer, Brenda L.; Webber, Charles F.

This paper discusses what educational leadership might look like at the start of the 21st century, specifically within the context of Alberta. It also provides a brief synopsis of some of Alberta's major reforms of the past decade, and it presents some of the key findings and recommendations of a 1998 study entitled "An Analysis of Attitudes…

Issues and strategies for large power buyers in Alberta

Energy Technology Data Exchange (ETDEWEB)

Davies, D. [ENRON Canada Corp., Calgary, AB (Canada)

2001-07-01

America's leading commodity risk management company, Enron has 100 billion dollars in annual revenues in 2000. It operates EnronOnline, the largest e-commerce site in the world. With some corporate profile information on Enron and Enron Canada and its involvement in the Alberta electricity market, the author proceeded to discuss risk management issues and program development. It was stated that Enron believes that future outcomes can be changed, and risk management is a dynamic and iterative process used as a tool to decrease uncertainty. The risk appetite is defined and electricity risks clarified, then a review of physical operation characteristics is conducted. The risk management program and policy are defined, as well as the controls and reporting. The tools and tactics are defined and one is now ready for the implementation phase. The next section was devoted to credit and contracting issues before moving to the Alberta electricity market fundamentals and pricing and some insight provided on questions such as import/export in Alberta, regulatory issues, prices in Alberta. The last section of the presentation touched on EnronOnline which is a free, Internet-based global transaction system where one can view real time prices. tabs., figs.

Showering with the sun - The largest hotel solar installation; Die groesste Hotelanlage. Auch im Hotel solar duschen

Energy Technology Data Exchange (ETDEWEB)

Niederhaeusern, A.

2008-07-01

This article reports on a solar collector installation at a hotel in Champfer, near St. Moritz, Switzerland. The 285 m{sup 2} of collectors help meet the heating requirements of the hotel including its wellness spa and swimming pool, providing 100% of the heat needed in May and June. The installation and its planning are described and the extreme climatic conditions in the Swiss Alps at an altitude of 1800 m are discussed. The solutions implemented - for example special supports for the collectors to cope with winter snow, extreme temperatures and high winds - are discussed. The hotel's further efforts in the area of ecology, such as its purchase of eco-power to meet remaining needs, are discussed. The further potential available, such as the installation of photovoltaics and a heat pump system using geothermal probes is reviewed.

Indoor radon levels in selected hot spring hotels in Guangdong, China

Energy Technology Data Exchange (ETDEWEB)

Song Gang [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China); Zhang Boyou [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China); Wang Xinming [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China)]. E-mail: wangxm@gig.ac.cn; Gong Jingping [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China); Chan, Daniel [Department of Building Services Engineering, Hong Kong Polytechnic University, Hong Kong (China); Bernett, John [Department of Building Services Engineering, Hong Kong Polytechnic University, Hong Kong (China); Lee, S.C. [Department of Civil and Structural Engineering, Hong Kong Polytechnic University, Hong Kong (China)

2005-03-01

Guangdong is one of the provinces that have most hot springs in China, and many hotels have been set up near hot springs, with spring water introduced into the bath inside each hotel room for hot spring bathing to attract tourists. In the present study, we measured radon in indoor and outdoor air, as well as in hot spring waters, in four hot spring hotels in Guangdong by using NR-667A (III) continuous radon detector. Radon concentrations ranged 53.4-292.5 Bq L{sup -1} in the hot spring water and 17.2-190.9 Bq m{sup -3} in outdoor air. Soil gas intrusion, indoor hot spring water use and inefficient ventilation all contributed to the elevated indoor radon levels in the hotel rooms. From the variation of radon levels in closed unoccupied hotel rooms, soil gas intrusion was found to be a very important source of indoor radon in hotel rooms with floors in contact with soils. When there was spring water bathing in the bathes, average radon levels were 10.9-813% higher in the hotel rooms and 13.8-489% higher in bathes compared to their corresponding average levels when there was no spring water use. Spring water use in the hotel rooms had radon transfer coefficients from 1.6x10{sup -4} to 5.0x10{sup -3}. Radon in some hotel rooms maintained in concentrations much higher than guideline levels might thus have potential health risks to the hotel workers, and technical and management measures should be taken to lower their exposure of radon through inhalation.

Hotels as a Property Asset Class: International and South African ...

African Journals Online (AJOL)

This article contributes to an understanding – presently undeveloped – of the production of hospitality spaces in South Africa, and in particular examines the country's growing hotel sector. The specific focus is upon the hotel as a form of property investment and the hotel sector as a specific property asset class. Against the ...

CONTENT ANALYSIS OF HOTEL WEBSITES: CASE STUDY OF CROATIA

OpenAIRE

Suzana Markovic; Sanja Raspor; Tomislav Car; Jelena Komsic

2012-01-01

In the competitive hotel industry the content of hotel websites has an important role in achieving and maintaining business success and profitability. The purpose of this study is to analyze the websites of a selected group of hotels (three, four and five star) by applying content analysis by six dimensions (contact information, information about facilities, reservations and the surrounding area, as well as communication with customers and web-site functionality) and 22 characteristics. The a...

Factors Influencing Environmental Management Practices Among Hotels in Malaysia

OpenAIRE

Zaiton Samdin; Kasimu Abdu Bakori; Hamimah Hassan

2012-01-01

This paper attempts to investigate the factors that influence hotel managers- attitudes towards sustainable tourism practices (STP) in Kuala Lumpur and the state of Selangor in Malaysia. The study distributes 104 questionnaires to hotels ranging from one star to five-star categories including budget hotels. Out of this figure, 60 copies of the questionnaires were returned and analyzed. The finding revealed that of all the seven factors investigated, only the variables measuring incentives and...

Cine-Anthology of Hotels as a Place of Time and Death

Directory of Open Access Journals (Sweden)

Sertaç Timur Demir

2016-02-01

Full Text Available Every place has a story. Hotels, however, have thousands of stories that are multilayered, interwoven, and imbricated. Their puzzled fictions resemble films in that they both overlap unrelated tales, phenomena, and characters within a short temporal fragment. Mysteries, secrets, love, cabal, fraud, hate, cheating, shows, fun, prostitution, gambling, falls, and so on—all of these conditions and emotions pertain to hotels, as well as films. Working under this framework, then, this paper aims to approach hotels as a temporal experience which goes beyond space for the purpose of both analyzing hotel deaths as a symbolic case of urban living and in order to interpret films as a type of testimony regarding social change. Beyond all of the bright surfaces, hotels represent and reproduce insincerity, insusceptibility, omission, coldness, and distance. Hotels represent gaps, desolateness, devastation, homelessness, and timelessness.

Psychometric properties of the Calgary Cambridge guides to assess communication skills of undergraduate medical students.

OpenAIRE

Simmenroth-Nayda, Anne; Heinemann, Stephanie; Nolte, Catharina; Fischer, Thomas; Himmel, Wolfgang

2014-01-01

OBJECTIVE: The aim of this study was to analyse the psychometric properties of the short version of the Calgary Cambridge Guides and to decide whether it can be recommended for use in the assessment of communications skills in young undergraduate medical students. METHODS: Using a translated version of the Guide, 30 members from the Department of General Practice rated 5 videotaped encounters between students and simulated patients twice. Item analysis should detect possible floor and/or...

Strategi Customer Relations dalam Meningkatkan Kepuasan Pelanggan pada Hotel Dyan Graha Pekanbaru

OpenAIRE

ATIKA, RISMA DIAN; ", NURJANAH

2014-01-01

Hotel is an industry engaged in the field of specialty services, where the services are crucial to giving satisfaction to customers. The growth of new hotels makes these hotels and more aggressively to improve service quality in order to satisfy customer expectations. Creation of customer satisfaction and will deliver benefits to both the hotel 's reputation in the eyes of customers and also the profits from the hotel will increase. Based on the explanation above, the problem in this research...

Implementation Analysis Services Marketing Strategy Room (Case on Kharisma Hotel Bukittinggi)

OpenAIRE

Saputriyani, Rita; Sutrisna, Endang

2016-01-01

Service marketing strategy is a set of tools that can be used marketer, which consists of various elements of a marketing program that should be considered that the implementation of the strategy defined marketers can be successful. The purpose of this study was to megetahui implementation of marketing strategy services performed charisma bukittinggi hotel.Kharisma Hotel Bukittinggi established PT. Mega Kharisma Asia Sentosa and all operating on 10 August 2002. Hotel charisma is suattu hotels...

Is there an association between spatial access to parks/green space and childhood overweight/obesity in Calgary, Canada?

Directory of Open Access Journals (Sweden)

Potestio Melissa L

2009-11-01

Full Text Available Abstract Background The recent increase in childhood obesity is expected to add significantly to the prevalence of chronic diseases. We used multivariate multilevel analysis to examine associations between parks/green space and childhood overweight/obesity across communities in Calgary, Canada, a city characterized by intensified urban sprawl and high car use. Methods Body Mass Index was calculated from measured height and weight data obtained from 6,772 children (mean age = 4.95 years attending public health clinics for pre-school vaccinations. Each child's home postal code was geocoded using ESRI ArcGIS 9.2. We examined four measures of spatial access to parks/green space (based on Geographic Information Systems: 1 the number of parks/green spaces per 10,000 residents, 2 the area of parks/green space as a proportion of the total area within a community, 3 average distance to a park/green space, and 4 the proportion of parks/green space service area as a proportion of the total area within a community. Analyses were adjusted for dissemination area median family income (as a proxy for an individual child's family income community-level education, and community-level proportion of visible minorities. Results In general, parks/green space at the community level was not associated with overweight/obesity in Calgary, with the exception of a marginally significant effect whereby a moderate number of parks/green spaces per 10,000 residents was associated with lower odds of overweight/obesity. This effect was non-significant in adjusted analyses. Conclusion Our null findings may reflect the popularity of car travel in Calgary, Canada and suggest that the role built environment characteristics play in explaining health outcomes may differ depending on the type of urban environment being studied.

CORRELATION BETWEEN THE PENETRATION STRATEGIES AND MARKETING MIX OF INTERNATIONAL HOTEL CHAINS IN ROMANIA

OpenAIRE

Cosma Smaranda, Adina; Fleseriu, Cristina; Bota, Marius

2016-01-01

On the Romanian market there are 21 international hotel chains, having 51 hotels. The goal of the research paper is to analyze which are the marketing mix policies and strat-egies used by the hotels, belonging to an international hotel chain on the Romanian market. For this purpose, a descriptive research was implemented through investigation of all the hotels that are part of an international hotel chain. The research reveals that hotels operate by abiding the norms established by contract. ...

PENGELOLAAN LINGKUNGAN HOTEL BERBASIS TRI HITA KARANA DI KAWASAN PARIWISATA SANUR

Directory of Open Access Journals (Sweden)

Ni Putu Massuli Adi

2016-01-01

Full Text Available In the rapid development process, environmental problem has currently become a global issue. Natural environment is very important for people as the subject to development. The protest, friction, and conflict that are now happening in the development process is being caused by the people feel pushed in terms of social, economic, as well as environmental aspects. Some expert said that the development of hotels in Bali have been destroyed the enviroment. It should be noted that the development in Bali is hoped has currently been stressed in harmony. This is reflected in a Vision of Bali Development 2006-2026, that is: towards Bali Dwipa Jaya based on Tri Hita Karana. Its essence is the development of Bali expected to lead to the prosperity and welfare of the community. In the process for that purpose, however, should be based on the principles of harmony and togetherness, according nature of the concept of Tri Hita Karana (THK. Therefore, it is needed a research on environmental management based on THK in the hotels in Bali, including hotels within Sanur area. The implementation of THK will get harmony at subak, traditional villege, and hotels. The main objectives of this study are: developing criteria for the hotels based on THK, and to know the level of THK application in hotels within Sanur tourism region. Location of study was determined by purposive way. All hotels listed in Sanur Tourism Regions were selected as research subject. It means that it is done a census method. The respondents of the study are the management of each hotel. It was found that, the indicator of hotels based on THK could be seen from the three elements, namely parhyangan, pawongan, and palemahan. The elements of parhyangan indicator are: the existence of the temple in the hotel; management of the temple; implementation of ritual ceremony in the temple; maintenance of the temple; implementation of religious speech; and provide assistances to the temples in the vicinity

Radon in the Hotels in Montenegro

International Nuclear Information System (INIS)

Vukotic, P.; Antovic, N.; Dapcevic, S.; Uvarov, V.V.; Mrdak, R.

1997-01-01

Indoor radon concentrations in the 16 hotels in Montenegro, well known by tourists, were measured in winter period by an integral method, with etch-track detectors. Radon concentrations obtained at the 30 measuring sites are in a range (22 - 90) Bq/m 3 , with an arithmetic mean of 43 Bq/m 3 . This means that the radon levels in the all surveyed hotels in Montenegro are much bellow the most stringent reference level internationally recommended. (author)

Communication Sufficiency Level of the Hotel Staff: A Research in Gaziantep Region

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Atınç Olcay

2014-03-01

Full Text Available To attain customer satisfaction at the offered product and services to customers are leading activity which increase profit rates in hotel enterprises. The level of employees’ communication competence with customers is one of the important activity which cause customer satisfaction at hotel prises. The aim of this study was to evaluate hotel employees communication competence by the hotel customers who have gotton higher education and also to identify whether do customers’ gender higher education level and occupation any effect of the evaluation of employees level of communication competence.To perform of this aim, the questionnaire form was filled out to 400 hotel customers who stayed at 7 different hotels at Gaziantep region. According to the result, the communication competence level of employees was found as good, while customers gender and higher education level did not have any effect to evaluate employees level of communication competence at the hotel enterprises. However, It was found that customers’ occupation was an effect to evaluate employees level of communication competence by the hotel customers.

PENENTUAN HARGA JUAL KAMAR HOTEL SAAT LOW SEASON DENGAN METODE COST-PLUS PRICING PENDEKATAN VARIABEL COSTING (Studi kasus pada Hotel Puri Artha Yogyakarta)

OpenAIRE

Triyanto, Hesti

2013-01-01

Penentuan harga jual suatu produk atau jasa merupakan salah satu keputusan penting manajemen karena harga yang ditetapkan harus dapat menutup semua biaya dan mendapatkan laba yang diharapkan oleh perusahaan. Pada saat low season, pihak hotel menerapkan harga jual yang paling rendah dalam penentuan harga jualnya agar pihak hotel tidak mengalami kerugian. Penelitian ini bertujuan untuk mengetahui berapa tarif sewa kamar dan selisih tarif sewa kamar Hotel Puri Artha Yogyakarta pada saat low seas...

Grand Hotel prijutil hudozhnikov

Index Scriptorium Estoniae

2004-01-01

Raadioajakirjanik Lea Veelmaa lindistas "Kunstikanali" 2004. a. esimese saate Grand Hotel Viljandis. Saatekülaliseks oli maalikunstnik Andres Tolts. Toltsi kaheksa akrüülmaali on eksponeeritud hotelli fuajees ja restoranis

Shaping the offer of hotel services for internet sales

Directory of Open Access Journals (Sweden)

Adlešič Tatjana

2015-01-01

Full Text Available This paper deals with the consumer's preferences in booking hotel services over the internet. A conjoint analysis was used in establishing whether the price is the most important factor in deciding on a hotel service and which elements of the service can be used as a competitive advantage. Although the price does play a pivotal role in the consumer's decision, within an acceptable price range he will take into account the bonuses offered by the hotel. Among the bonuses, free parking and free internet access play an important role, while free access to pornographic films and free wine with dinner are not an important factor. Room colour does not play a role in the consumer's decision making process regarding hotel services.

Indoor air problems among employees at a hotel in Copenhagen

DEFF Research Database (Denmark)

Holst, Gitte Juel; Harboe, Henrik; Sigsgaard, Torben

The aim of the study was to investigate indoor air related complaints and symptoms among the employees at a hotel in Copenhagen. A technical inspection of the office environment was performed and showed only minor problems with mould spore counts within normal range. Moreover a questionnaire...... reporting these unexpected findings a hotel employee drew our attention to the hotel’s smoking room, a shelter in the basement of the hotel building without ventilation. However, a lot of the hotel staff smoked down there so an ozone generator was installed in order to clean the air. After this meeting...

Implementation of Service Differentiation to Achieve Competitive Advantage. Case: Nevsky Hotel Grand.

OpenAIRE

Martysevich, Anna

2013-01-01

The main purpose of the thesis was to find out which hotel services could bring competitive advantage to the Nevsky Hotel Grand and differentiate the hotel from the competitors. What could be improved in the services of the hotel or which kind of services could be created in the hotel in order to attract more customers and be competitive on the market. The theoretical framework of the thesis was based on the data gathered from various sources of information in printed and electronic form s...

IMPROVING THE DISTRIBUTION OF BULGARIAN SEASIDE HOLIDAY HOTELS

Directory of Open Access Journals (Sweden)

Stoyan Marinov

2010-06-01

Full Text Available This report aims at viewing and analysing the trends and changes in the channels for distribution of tourist products. The specific features of modern hotel management together with the tasks in the process of distribution of hotel products have been presented. Applying.

Legionella contamination in hot water of Italian hotels.

Science.gov (United States)

Borella, Paola; Montagna, Maria Teresa; Stampi, Serena; Stancanelli, Giovanna; Romano-Spica, Vincenzo; Triassi, Maria; Marchesi, Isabella; Bargellini, Annalisa; Tatò, Daniela; Napoli, Christian; Zanetti, Franca; Leoni, Erica; Moro, Matteo; Scaltriti, Stefania; Ribera D'Alcalà, Gabriella; Santarpia, Rosalba; Boccia, Stefania

2005-10-01

A cross-sectional multicenter survey of Italian hotels was conducted to investigate Legionella spp. contamination of hot water. Chemical parameters (hardness, free chlorine concentration, and trace element concentrations), water systems, and building characteristics were evaluated to study risk factors for colonization. The hot water systems of Italian hotels were strongly colonized by Legionella; 75% of the buildings examined and 60% of the water samples were contaminated, mainly at levels of > or =10(3) CFU liter(-1), and Legionella pneumophila was the most frequently isolated species (87%). L. pneumophila serogroup 1 was isolated from 45.8% of the contaminated sites and from 32.5% of the hotels examined. When a multivariate logistic model was used, only hotel age was associated with contamination, but the risk factors differed depending on the contaminating species and serogroup. Soft water with higher chlorine levels and higher temperatures were associated with L. pneumophila serogroup 1 colonization, whereas the opposite was observed for serogroups 2 to 14. In conclusion, Italian hotels, particularly those located in old buildings, represent a major source of risk for Legionnaires' disease due to the high frequency of Legionella contamination, high germ concentration, and major L. pneumophila serogroup 1 colonization. The possible role of chlorine in favoring the survival of Legionella species is discussed.

The many perspectives on the concept of boutique hotels

OpenAIRE

Ricardo Barbosa Angeli; Ricardo de Gil Torres; Ricardo Frota de Albuquerque Maranhão

2012-01-01

The hospitality industry needs from time to time to renovate its installations. There is no better moment for a marketing repositioning. This paper presents an exploratory study on how the boutique hotel concept is understood by researchers from different countries. Due to independent hotels agility in implementing innovations, it was considered the possibility of part of this segment adopting the boutique model to improve competitiveness against hotel chains. It was found that there is no si...

Occupational exposures and health outcomes among Latina hotel cleaners.

Science.gov (United States)

Hsieh, Yu-Chin Jerrie; Apostolopoulos, Yorghos; Hatzudis, Kiki; Sönmez, Sevil

2014-01-01

The poor working conditions of Latina hotel cleaners render them particularly vulnerable to elevated occupational hazards that lead to adverse health outcomes. This article presents a comprehensive review of occupational risks (including physical, chemical, biological, and psychosocial risk factors) and health outcomes (including musculoskeletal disorders, respiratory diseases, dermatological diseases and allergies, and psychological disorders) for Latina hotel cleaners, within their unique sociocultural contexts. Preventive interventions for improving Latina hotel cleaners' work and health conditions are recommended.

Approaches to quality management in hotel industry

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Kateřina Ryglová

2013-01-01

Full Text Available The aim of the paper is to present possibilities and specifics of quality management in hotel services with the focus on the Servqual model. Servqual works on the definition of five dimensions of service quality: tangibles, reliability, responsiveness, assurance and empathy. Demonstrating the practical application of Servqual in selected hotels in the Czech Republic is also a part of the paper. Input data have been gained by force of a primary field-research with the help of a quantitative research via questionnaires and deep interviews. The results of the Servqual score for individual dimensions of service quality have also been used to calculate a total weighted score for the examined hotels and to outline benchmarking utilisation possibilities.

Et dansk hotell

DEFF Research Database (Denmark)

Baca, Susan; Busck, Ole Gunni

Rapporten præsenterer resultatet af en undersøgelse af, hvorledes et hotel i Nordjylland fungerer som arbejdsplads for indvandrere af overvejende ikke-vestlig oprindelse. Der fokuseres på i hvilket omfang og gennem hvilke mekanismer arbejdsmiljjøet i bred forstand, herunder forhold i ledelsen...

Hotel Luz Sevilla, España

Directory of Open Access Journals (Sweden)

Población Knappe, E.

1967-03-01

Full Text Available The basement contains the general services of the building, luggage stores, lecture and exhibition halls, and a sauna bath. The offices, phone exchanges, drawing room and bar are situated on the ground floor. Other reception rooms, dining hall and kitchen are on the first floor. There are intermediate floors between the ground, first and second floors, to accommodate various auxiliary services. The remaining hotel floors contain the guest rooms. On the top floor there is suitable space for banquets and social functions. The project is finely built and fitted with most luxurious and up to date fittings, as befit a luxury hotel.La planta de sótano alberga: los servicios generales del edificio; una zona para consigna de equipajes; sala de conferencias o exposiciones; sauna, etc. En planta baja están situadas: las oficinas; centralitas; salón y bar, etc. La planta primera aloja: los salones; comedores; cocina, etc. Entre la planta baja y primera, y primera y segunda, han sido construidas dos entreplantas para servicios. Las restantes plantas están ocupadas por las habitaciones del Hotel. Y en la planta de ático se han creado los ambientes propicios para homenajes o banquetes y fiestas sociales. El edificio está tratado con gran nobleza y equipado con las más modernas instalaciones de confort, cual corresponde a un hotel de lujo.

The irruption of Airbnb and its effects on hotel profitability: An analysis of Barcelona’s hotel sector

OpenAIRE

Aznar, Juan Pedro; Sayeras, Josep M.; Rocafort, Alba; Galiana Richart, Jorge

2017-01-01

Purpose: The aim of this study is to analyze the existence of a relationship between the presence of nearby substitute products, mainly Airbnb flats or rooms, and the effect on the revenue and profitability of hotels. Design/methodology: The empirical study is based on the analysis of financial information provided in the annual reports of a sample consisting of 43 hotels (11.78% of the population). As an explanatory variable for profitability, we have considered the presence o...

HOTEL SERVICE, ASSUMPTION AND STARTER OF THE TOURISM DEVELOPMENT

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Daliborka Blazeska

2016-12-01

Full Text Available The tourism worldwide is continuously making high development ascent and the same is a result of the expansion in the hotel industry. About that is very remarkable the improvement of the working processes, i.e. the quality of the service, but also the construction of numerous new facilities, which together affects the competition on the international tourism market, where Republic of Macedonia also gives its national tourism product. This paper pays special attention to the hotel service and the staff which are its inevitable and irreplaceable factor, and on which depends the guest satisfaction. In this paper is emphasized the monitoring the satisfaction of the hotel guests with hotel service, in the hotel complexes. The results confirm that Republic of Macedonia is recognized on the tourism market for the great and unique hospitality of the population in general, but also of the tourism staff. But that doesn’t mean that in future shouldn’t be paid attention on even greater improvement of the services quality.

HOTEL FRANCHISING IN RUSSIA IN THE LIGHT OF THE DOMESTIC TOURISM DEVELOPMENT

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M. S. Shakhova

2016-01-01

Full Text Available This article discusses future prospects of franchising development of hotel chains in Russia. The relevance is due to the strong growth of domestic tourism in recent years. So, it becomes necessary to increase the number of hotels and rise the quality of tourist services.Goal/objectives. The purpose of this article is to identify the advantages of franchising for the development of hotel chains. To achieve this goal, the author has posed and solved the following tasks: analyze the current situation on the hotel market of Russia, tendencies of its development, uncovered potential hotel franchise for the successful development of domestic tourism in Russia.Methodology. The theoretical basis of this article leans on the work of Russian researchers, in the hotel industry, analyst reports made by consulting companies. Also the author takes into account experience of real participants of this business. As a methodological basis of this article, the author used: analysis, synthesis, analogy, comparison, induction and deduction.Results. Franchising is one of the most eff ective ways of of hotel business development today, which, unfortunately, has not yet received wide distribution in Russia.Conclusions/significance. The development of domestic tourism in every country requires a stable growth in the amount of hotels and an improvement of tourism services quality.Current world practice proves that hotel franchising could help to reach this target. In spite of novelty of franchising in Russian industry, this tool has already successfully used in major international hotel chains in several Russian regions. And today Russian hotel chains more and more approve the benefits of franchising development. However, the its development is slow due to the unfavorable business climate in Russia.

Changing hotel location patterns in Ekurhuleni, South Africa’s industrial workshop

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Jayne M. Rogerson

2014-07-01

Full Text Available The accommodation sector is of central importance to research on urban tourism. A number of studies seek to understand the location of hotels in urban areas. This article contributes to the limited scholarship on hotel location in African cities. Under investigation is hotel development in Ekurhuleni, one of South Africa’s newest metropolitan areas with a strong tradition of mining and industrial activities. This is a non-traditional tourism destination where until recently leisure tourism was not a component of the local economy. In terms of tourism development Ekurhuleni has expanded its share of business tourism as a result of its geographical location in South Africa’s economic heartland. Importantly, business tourism has been driven by the location in Ekurhuleni of OR Tambo Airport, South Africa’s major international gateway airport. Between 1990 and 2010 this investigation shows that the local hotel economy of Ekurhuleni has been transformed. One aspect of restructuring has been the collapse of the low quality liquor dominated hotel which was numerically the major accommodation type of the pre-1990 period. The booming business tourism economy caused new investments and hotel property developments in medium-size and high quality four and five star hotel establishments. Growth has clustered geographically in and around the international airport which is the key contemporary locational influence for hotel location in this investigation.

Sulphur output from oil sands : dramatically changing Alberta's sulphur balance

Energy Technology Data Exchange (ETDEWEB)

D' Aquin, G. [Con-Sul Inc., Bigfork, MT (United States)

2008-07-01

This paper discussed sulphur production from Alberta's gas and oil sands industries. While sulfur derived from natural gas production in the province is expected to decline as natural gas reserves diminish, Alberta's oil sands contain high amounts of sulphur. It is not yet known how much sulphur will be produced from the province's oil sands facilities. Alberta had considerable stockpiles of sulphur in the 1970s. By 1980, inventories began to decline. By 1996, output had increased to 7.1 million tonnes. Alberta's sulphur inventory reached 9.7 million tonnes following the collapse of the Soviet Union's government mandated fertilizer industry. In 2006, sulphur supplies in Alberta reached 12 million tonnes. Reduced global output has now lowered sulphur stockpiles. Increases in sulphur prices tend to reduce market demand, and lower prices will not typically change the volume of sulphur produced as a byproduct of oil and gas operations. Bitumen-derived sulphur output is expected to exceed gas-derived sulphur output in the near future. Sulphur from oil sands processing is expected to increase by 5 million tonnes by 2017. Increased sulphur production levels in Alberta will present a significant challenge for all sectors of the hydrocarbon industry. It was concluded that developing a plan for storing, selling or disposing of the sulphur will help to ensure the profitability of oil sands operations.

Alberta's oil sands fiscal system : historical context and system performance

International Nuclear Information System (INIS)

2007-01-01

This report described the fiscal system applied to Alberta's oil sands. It is the first technical report forming part of a series designed to provide information and to invite comment as part of the Government of Alberta's public review of the fiscal system applied to the province's oil and gas resources. Specifically, this report assessed the robustness of Alberta's oil sands fiscal system and assessed how the regime balanced the risks and rewards to both investors and Albertans across a range of expected and probable economic outcomes. The report provided an explanation of the history and context of Alberta's royalty regime and included a case-by-case approach. It also provided a discussion of the oil sands fiscal system description. Next, it described the methodology employed for the analysis of the oil sands fiscal system. It also provided the assumptions for 5 scenario cases and presented the fiscal map approach for assessing project economics and fiscal system performance. Last, summary observations were presented. It was found that the oil sands fiscal system is very flexible for adverse economic conditions and much less so for highly profitable conditions. tabs., figs

CO{sub 2} flooding performance prediction for Alberta oil pools

Energy Technology Data Exchange (ETDEWEB)

Shaw, J.C. [Adams Pearson Associates Inc., Calgary, AB (Canada); Bachu, S. [Alberta Energy and Utilities Board, Calgary, AB (Canada)

2002-06-01

An advanced technical screening program was used to successfully screen and rank a very large number of Alberta oil pools for enhanced oil recovery using carbon dioxide (CO{sub 2}) flooding. This paper is a continuation paper describing the results of using the Microsoft Excel program with VBA to estimate production forecasts for several candidate pools in Alberta. A total of 6 ranking parameters were used, including API gravity of oil, residual oil saturation, ratio between reservoir pressure and minimum miscibility pressure, reservoir temperature, net pay thickness and porosity. The screening program provides a technical ranking of approximately 8,000 Alberta pools. After compilation of the Alberta oil pools, it was determined that most of the deep carbonate oil pools are excellent candidates for CO{sub 2} miscible flooding. Other Devonian carbonate pools are also ranked as having high potential for the process. An environmental benefit of CO{sub 2} miscible flooding process is that carbon sequestration has the potential to reduce anthropogenic carbon dioxide emissions from reaching the atmosphere. Ongoing studies are currently addressing CO{sub 2} capture and transportation, making EOR technology viable for maintaining light oil production in western Canada. 11 refs., 2 tabs., 2 figs.

Revisiting the relevance of economic theory to hotel revenue ...

African Journals Online (AJOL)

Keywords: economic theory, hotels, revenue management, Big Data, hospitality education ... and the ease and quality in which pricing information is delivered to ...... Cornell Hotel and Restaurant Administration Quarterly, 25(2), 27–40.

Study on Food Quality and Safety Management Based on Hotel Management

OpenAIRE

Shi Zengye

2017-01-01

In recent years, with the frequent occurrence of food safety problems, people have begun to pay attention to food safety, especially the food safety of hotels. This paper proposed a Hazard Analysis and Critical Control Point (HACCP) management system to analyze food safety issues of hotels in order to improve the food quality and safety in hotel management. Through the practical application of the HACCP management system in the hotel catering industry, it was found that the amount of bacteria...

The Hotel Franchising In Bulgaria: Current Situation And Perspectives

OpenAIRE

Lina Anastassova

2012-01-01

The article discusses, after presenting the global franchising market in 2012, the essence of franchising, its types and the specific of hotel franchising. The first aim of the article is to classify the marketing differ ences of the various hotel franchise systems applied in Bulgaria. Based on the desk research the second important article aim is, after providing an actual review of the hotel franchising in the country, to draw conclusions about the barriers and problems in front of the fran...

Market orientation for the hotel segment : the portuguese case

OpenAIRE

Raposo, Mario; Estevão, Cristina; Mainardes, Emerson; Domingues, Maria José

2010-01-01

In view of the importance of the hotel segment for the tourism and for the economy of countries such as Portugal, the objective of this study was to measure the level of orientation for the market of the largest hotel groups of Portugal. This investigation initially emphasized the importance of the marketing for the organizations, mainly the orientation for the market. After a brief explanation on the hotel segment in Portugal, an empirical study was presented, of quantitative, exploratory an...

HOTEL GUEST’S PRIVACY PROTECTION IN TOURISM BUSINESS LAW

OpenAIRE

Oliver Radolovic

2010-01-01

In the tourism business law, especially in the hotel-keeper’s contract (direct, agency, allotment), the hotel-keeper assumes certain obligations to the guests, among which, in the last twenty years, the protection of the guest’s privacy is particularly emphasized. The subject of the paper is hotel guest’s privacy protection in the Croatian and comparative tourism business law. The paper is structured in a way that it analyzes, through the laws of Croatia, France, Italy, Germany, UK and USA, t...

Corporate Social Responsibility: A Case Study of Scandic Hotels

OpenAIRE

Heesbeen, Lars

2014-01-01

The aim of the thesis is to discover whether Scandic Hotels is perceived as a leader in Corporate Social Responsibility within the hospitality industry. First a definition of CSR is created and the boundaries of research are given. Next the thesis looks into competitive advantages; how are they created and what has Scandic Hotels done to create a competitive advantage regarding CSR? Next an analysis of Scandic Hotels brand is made, and what they have done in the past twenty years regarding CS...

Cancer incidence in Fort Chipewyan, Alberta : 1995-2006