WorldWideScience

Sample records for goods and services

  1. HOW GOOD IS GOODS AND SERVICES TAX

    OpenAIRE

    Dr. Sreemoyee Guha Roy

    2016-01-01

    Goods and Services Tax is a broad based and a single comprehensive tax levied on goods and services consumed in an economy. GST is levied at every stage of the production-distribution chain with applicable set offs in respect of the tax remitted at previous stages. It is basically a tax on final consumption. The Goods and Services Tax (GST) is a value added tax to be implemented in India, the decision on which is pending. GST is the only indirect tax that directly affects all sectors and sect...

  2. Neighborhood scale quantification of ecosystem goods and services

    Science.gov (United States)

    Ecosystem goods and services are those ecological structures and functions that humans can directly relate to their state of well-being. Ecosystem goods and services include, but are not limited to, a sufficient fresh water supply, fertile lands to produce agricultural products, ...

  3. GOODS AND SERVICE TAX ONE NATION ONE TAX IN INDIA.

    OpenAIRE

    Shuchi Sharma; Rupendra Prakash Yadav.

    2018-01-01

    Goods and Service Tax is a significant and logical step towards a comprehensive Indirect tax reform in India. This paper analyses the concept of Goods Service Tax and further discusses their impact on the various sectors in India. Brief description is given on Goods Service Tax background and Goods and Service Tax models helps to reduce tax burden. It aims at creating a single and unified market benefiting both corporate and economy because this is the only Indirect tax that directly affects ...

  4. Note from the Goods Reception services

    CERN Multimedia

    FI Department

    2008-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorised to have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Goods Reception Services

  5. Good governance, service delivery and records: the African tragedy ...

    African Journals Online (AJOL)

    A paper tasked to establish the relationship between records, good governance and service delivery, especially in Africa, runs into immediate definitional ambiguities. This is because good governance and service delivery mean different things to different African leaders. Moreover, even the most criminal and tyrannical ...

  6. 18 CFR 2.20 - Good faith requests for transmission services and good faith responses by transmitting utilities.

    Science.gov (United States)

    2010-04-01

    ... 18 Conservation of Power and Water Resources 1 2010-04-01 2010-04-01 false Good faith requests for transmission services and good faith responses by transmitting utilities. 2.20 Section 2.20 Conservation of... Power Act § 2.20 Good faith requests for transmission services and good faith responses by transmitting...

  7. SWOC ANALYSIS OF GOODS AND SERVICES TAX (GST): IMPLEMENTATION IN INDIA

    OpenAIRE

    Raghavendra Holla

    2016-01-01

    Goods and Services Tax (GST) is a type of indirect tax and it is one of biggest reform in Indian tax structure. The Goods and Service Tax Bill or GST Bill, officially known as The Constitution (One Hundred and Twenty-Second Amendment) Bill, 2014. 16 years wait is almost finished when Rajya Sabha and Lokh Sabha passed ’The Goods and Service Tax Bill’ in the month of August, 2017. Good and Service tax is also known as ‘National Value Added Tax’. India is a developing country; the main source fo...

  8. 19 CFR 351.511 - Provision of goods or services.

    Science.gov (United States)

    2010-04-01

    ... 351.511 Customs Duties INTERNATIONAL TRADE ADMINISTRATION, DEPARTMENT OF COMMERCE ANTIDUMPING AND... services. (a) Benefit—(1) In general. In the case where goods or services are provided, a benefit exists to... import duties. (b) Time of receipt of benefit. In the case of the provision of a good or service, the...

  9. Customer Satisfaction with Goods and Services Purchased on Deal Sites

    DEFF Research Database (Denmark)

    Sudzina, Frantisek; Pavlicek, Antonin

    2017-01-01

    influence whether customers are more prone to purchase problematic goods and services on deal sites, i.e. to experience problems with purchased coupons. Methodology/Approach: The research was conducted in the Czech Republic using an on-line questionnaire. Respondents were university students. Data were...... and mistrust. All these statements were measured on a Likert scale. Additional independent variables are age, and gender. In the first model, the dependent variable is if and if so, what problem the respondent experienced with purchased goods or services, such as the company did not exist, it was not possible...... cases. In the second model, the dependent variable is the percentage (predefined intervals) of problematic purchases. Ordinal logistic regression was used to test the model. In the third model, the dependent variable is if the purchased goods or services were of lower quality. Binomial logistic...

  10. Communication from Goods Reception services

    CERN Multimedia

    2007-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorised to have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding.

  11. After-sales service to manufactured goods on technological basis

    Directory of Open Access Journals (Sweden)

    Miriam Borchardt

    2008-07-01

    Full Text Available This theoretical and exploratory paper aims to build a critical analysis on after-sales services, mainly regarded to manufactured goods on technological basis. The purpose of the research is to achieve some better understanding about the essential elements that are to be taken into account in conceiving such a service, after different approaches. After-sales service is a member of the service package and it can influence customer satisfaction. The studied issues can integrate policies to guiding firms in designing after-sales services. They are: definition of the service itself; strategic issues; the facilities and premises; and the operation management. We aim this theoretical research to be a pre-requisite to launch further empirical researches, mainly in the field of inter-organizational relationships. Key-words: service management; after-sales service; service operations; goods associated to services; inter-organizational relationships.

  12. Ecosystem goods and services at the neighborhood scale

    Science.gov (United States)

    Mapping ecosystem functions and articulating the ecosystem goods and services (EGS) they provide to human beneficiaries are important aspects that: link human actions to human costs and benefits from ecosystem, and ultimately provide this information to the general public, public...

  13. Using Partial Differential Equations for Pricing of Goods and Services

    Directory of Open Access Journals (Sweden)

    Traykov Metodi

    2016-06-01

    Full Text Available This article is based on the methodology of comparative analysis, using an innovative approach for pricing of various goods and services. Benchmarking is the continuous search to find and adapt better pricing methods that leading to increased profits. We will consider the numerical solution of partial differential equations, based on Black-Scholes model for pricing of goods and services within European option. Also, we will present formulation and numerical behavior of explicit and implicit methods that can be use in pricing for company assets within European option.

  14. Identification, definition and quantification of goods and services provided by marine biodiversity: implications for the ecosystem approach.

    Science.gov (United States)

    Beaumont, N J; Austen, M C; Atkins, J P; Burdon, D; Degraer, S; Dentinho, T P; Derous, S; Holm, P; Horton, T; van Ierland, E; Marboe, A H; Starkey, D J; Townsend, M; Zarzycki, T

    2007-03-01

    This paper identifies and defines ecosystem goods and services provided by marine biodiversity. Case studies have been used to provide an insight into the practical issues associated with the assessment of marine ecosystem goods and services at specific locations. The aim of this research was to validate the definitions of goods and services, and to identify knowledge gaps and likely difficulties of quantifying the goods and services. A validated theoretical framework for the assessment of goods and services is detailed, and examples of the goods and services at a variety of case study areas are documented. These results will enable future assessments of marine ecosystem goods and services. It is concluded that the utilisation of this goods and services approach has the capacity to play a fundamental role in the Ecosystem Approach, by enabling the pressures and demands of society, the economy and the environment to be integrated into environmental management.

  15. Pre-Service Teachers Designing and Constructing "Good Digital Games"

    Science.gov (United States)

    Artym, Corbett; Carbonaro, Mike; Boechler, Patricia

    2016-01-01

    There is a growing interest in the application of digital games to enhance learning across many educational levels. This paper investigates pre-service teachers' ability to operationalize the learning principles that are considered part of a good digital game (Gee, 2007) by designing digital games in Scratch. Forty pre-service teachers, enrolled…

  16. Essays on Pricing of Information Goods and Services

    Science.gov (United States)

    Lahiri, Atanu

    2010-01-01

    This dissertation consists of three essays that examine, in three specific contexts, issues related to pricing of information goods and services. As the ability to measure technology resource usage gets easier with increased connectivity, the question whether a technology resource should be priced by the amount of the resource used or by the…

  17. 31 CFR 575.205 - Prohibited exportation and reexportation of goods, technology, or services to Iraq.

    Science.gov (United States)

    2010-07-01

    ... reexportation of goods, technology, or services to Iraq. 575.205 Section 575.205 Money and Finance: Treasury... goods, technology, or services to Iraq. Except as otherwise authorized, no goods, technology (including technical data or other information), or services may be exported from the United States, or, if subject to...

  18. 76 FR 79221 - Penske Logistics, LLC, Customer Service Department General Motors and Tier Finished Goods...

    Science.gov (United States)

    2011-12-21

    ..., Customer Service Department General Motors and Tier Finished Goods/Finished Goods Division; a Subsidiary of... Manpower El Paso, TX; Amended Certification Regarding Eligibility To Apply for Worker Adjustment Assistance... should read Penske Logistics, LLC, Customer Service Department, General Motors and Tier Finished Goods...

  19. 31 CFR 539.201 - Prohibited importation of goods, technology, or services.

    Science.gov (United States)

    2010-07-01

    ..., technology, or services. 539.201 Section 539.201 Money and Finance: Treasury Regulations Relating to Money... date, directly or indirectly, of any goods, technology, or services produced or provided by a... DESTRUCTION TRADE CONTROL REGULATIONS Prohibitions § 539.201 Prohibited importation of goods, technology, or...

  20. Integrated planning for service tools and spare parts for capital goods

    NARCIS (Netherlands)

    Vliegen, I.M.H.

    2009-01-01

    Availability of capital goods is an often-used service measure in after-sales services. The availability depends on how often maintenance is performed, and how long these maintenance actions take. This dissertation focuses on the so-called maintenance delay, i.e., the percentage of time during which

  1. 31 CFR 538.205 - Prohibited exportation and reexportation of goods, technology, or services to Sudan.

    Science.gov (United States)

    2010-07-01

    ... reexportation of goods, technology, or services to Sudan. 538.205 Section 538.205 Money and Finance: Treasury... goods, technology, or services to Sudan. Except as otherwise authorized, the exportation or reexportation, directly or indirectly, to Sudan of any goods, technology (including technical data, software, or...

  2. Supporting good practice in the provision of services to people with comorbid mental health and alcohol and other drug problems in Australia: describing key elements of good service models

    Directory of Open Access Journals (Sweden)

    Canaway Rachel

    2010-12-01

    Full Text Available Abstract Background The co-occurrence of mental illness and substance use problems (referred to as "comorbidity" in this paper is common, and is often reported by service providers as the expectation rather than the exception. Despite this, many different treatment service models are being used in the alcohol and other drugs (AOD and mental health (MH sectors to treat this complex client group. While there is abundant literature in the area of comorbidity treatment, no agreed overarching framework to describe the range of service delivery models is apparent internationally or at the national level. The aims of the current research were to identify and describe elements of good practice in current service models of treatment of comorbidity in Australia. The focus of the research was on models of service delivery. The research did not aim to measure the client outcomes achieved by individual treatment services, but sought to identify elements of good practice in services. Methods Australian treatment services were identified to take part in the study through a process of expert consultation. The intent was to look for similarities in the delivery models being implemented across a diverse set of services that were perceived to be providing good quality treatment for people with comorbidity problems. Results A survey was designed based on a concept map of service delivery devised from a literature review. Seventeen Australian treatment services participated in the survey, which explored the context in which services operate, inputs such as organisational philosophy and service structure, policies and procedures that guide the way in which treatment is delivered by the service, practices that reflect the way treatment is provided to clients, and client impacts. Conclusions The treatment of people with comorbidity of mental health and substance use disorders presents complex problems that require strong but flexible service models. While the treatment

  3. A framework for developing urban forest ecosystem services and goods indicators

    Science.gov (United States)

    Cynnamon Dobbs; Francisco J. Escobedo; Wayne C. Zipperer

    2011-01-01

    The social and ecological processes impacting on urban forests have been studied at multiple temporal and spatial scales in order to help us quantify, monitor, and value the ecosystem services that benefit people. Few studies have comprehensively analyzed the full suite of ecosystem services, goods (ESG), and ecosystem disservices provided by an urban forest....

  4. Ecosystem Goods & Services and their Direct Linkages to Human Health & Well-Being

    Science.gov (United States)

    This presentation provides an overview of the SHC 2.61 Community-Based Final Ecosystem Goods and Services Project and other ecosystem services activities in the Office of Research and Development. Specifically, this presentation addressed a series of topics: Provide an overview ...

  5. Practical Strategies for Integrating Final Ecosystem Goods and Services into Community Decision-Making.

    Science.gov (United States)

    The concept of Final Ecosystem Goods and Services (FEGS) explicitly connects ecosystem services to the people that benefit from them. This report presents a number of practical strategies for incorporating FEGS, and more broadly ecosystem services, into the decision-making proces...

  6. 31 CFR 560.206 - Prohibited trade-related transactions with Iran; goods, technology, or services.

    Science.gov (United States)

    2010-07-01

    ... with Iran; goods, technology, or services. 560.206 Section 560.206 Money and Finance: Treasury... Iran; goods, technology, or services. (a) Except as otherwise authorized pursuant to this part, and... services of Iranian origin or owned or controlled by the Government of Iran; or (2) Goods, technology, or...

  7. 29 CFR 779.329 - Effect of type of customer and type of goods or services.

    Science.gov (United States)

    2010-07-01

    ... 29 Labor 3 2010-07-01 2010-07-01 false Effect of type of customer and type of goods or services... FAIR LABOR STANDARDS ACT AS APPLIED TO RETAILERS OF GOODS OR SERVICES Exemptions for Certain Retail or Service Establishments ârecognizedâ As Retail âin the Particular Industryâ § 779.329 Effect of type of...

  8. Family socio-economic profile and private spending on educational goods and services in Poland

    Directory of Open Access Journals (Sweden)

    Magdalena Rokicka

    2014-01-01

    Full Text Available According to theory, educational goods and services have an important impact on a child’s human capital. Although the majority of educational services in Poland are delivered within a public education system, various educational costs are borne by parents. This paper looks at the socio-economic determinants of private spending on education, including fees, private tutoring and courses, educational goods and materials, and the internet. The analysis was performed using the Polish Household Budget Survey for 2009 and 2010. Results from a logit regression suggest that disposable household income per capita and parental level of education, especially mother’s level of education have the greatest impact on spending on educational goods and services. This was true for all analysed categories of expenditure. Regional disparities and community size were an important factor especially with regards to spending on private tutoring and additional courses.

  9. Pre-Service Secondary Mathematics Teachers' Reflections on Good and Bad Mathematics Teaching

    Science.gov (United States)

    Dayal, Hem Chand

    2013-01-01

    Researchers suggest that teachers' beliefs about teaching are strongly influenced by their personal experiences with mathematics. This study aimed to explore Pacific Island pre-service secondary mathematics teachers' perceptions about good and bad mathematics teachers. Thirty pre-service teachers, enrolled in a mathematics teaching methods course…

  10. Characteristics of good quality pharmaceutical services common to community pharmacies and dispensing general practices.

    Science.gov (United States)

    Grey, Elisabeth; Harris, Michael; Rodham, Karen; Weiss, Marjorie C

    2016-10-01

    In the United Kingdom, pharmaceutical services can be delivered by both community pharmacies (CPs) and dispensing doctor practices (DPs). Both must adhere to minimum standards set out in NHS regulations; however, no common framework exists to guide quality improvement. Previous phases of this research had developed a set of characteristics indicative of good pharmaceutical service provision. To ask key stakeholders to confirm, and rank the importance of, a set of characteristics of good pharmaceutical service provision. A two-round Delphi-type survey was conducted in south-west England and was sent to participants representing three stakeholder groups: DPs, CPs and patients/lay members. Participants were asked to confirm, and rank, the importance of these characteristics as representing good quality pharmaceutical services. Thirty people were sent the first round survey; 22 participants completed both rounds. Median ratings for the 23 characteristics showed that all were seen to represent important aspects of pharmaceutical service provision. Participants' comments highlighted potential problems with the practicality of the characteristics. Characteristics relating to patient safety were deemed to be the most important and those relating to public health the least important. A set of 23 characteristics for providing good pharmaceutical services in CPs and DPs was developed and attained approval from a sample of stakeholders. With further testing and wider discussion, it is hoped that the characteristics will form the basis of a quality improvement tool for CPs and DPs. © 2016 Royal Pharmaceutical Society.

  11. Examining the Modes Malware Suppliers Use to Provide Goods and Services

    Directory of Open Access Journals (Sweden)

    Tony Bailetti

    2016-02-01

    Full Text Available Malware suppliers use various modes to provide goods and services to customers. By mode, we mean “the way” the malware supplier chooses to function. These modes increase monetization opportunities and enable many security breaches worldwide. A theoretically sound framework that can be used to examine the various modes that malware suppliers use to produce and sell malware is needed. We apply a general model specified recently by Hagiu and Wright to study five modes that malware suppliers use to deliver goods and services to their customers. The framework presented in this article can be used to predict the mode in which a malware supplier will function; to study which types of malware suppliers, agents, and customers are attracted to each mode; to discover new modes; and to better understand the threat a malware supplier presents.

  12. ASSESSMENT OF GOOD PRACTICES IN HOSPITAL FOOD SERVICE BY COMPARING EVALUATION TOOLS.

    Science.gov (United States)

    Macedo Gonçalves, Juliana; Lameiro Rodrigues, Kelly; Santiago Almeida, Ângela Teresinha; Pereira, Giselda Maria; Duarte Buchweitz, Márcia Rúbia

    2015-10-01

    since food service in hospitals complements medical treatment, it should be produced in proper hygienic and sanitary conditions. It is a well-known fact that food-transmitted illnesses affect with greater severity hospitalized and immunosuppressed patients. good practices in hospital food service are evaluated by comparing assessment instruments. good practices were evaluated by a verification list following Resolution of Collegiate Directory n. 216 of the Brazilian Agency for Sanitary Vigilance. Interpretation of listed items followed parameters of RCD 216 and the Brazilian Association of Collective Meals Enterprises (BACME). Fisher's exact test was applied to detect whether there were statistically significant differences. Analysis of data grouping was undertaken with Unweighted Pair-group using Arithmetic Averages, coupled to a correlation study between dissimilarity matrixes to verify disagreement between the two methods. Good Practice was classified with mean total rates above 75% by the two methods. There were statistically significant differences between services and food evaluated by BACME instrument. Hospital Food Services have proved to show conditions of acceptable good practices. the comparison of interpretation tools based on RCD n. 216 and BACME provided similar results for the two classifications. Copyright AULA MEDICA EDICIONES 2014. Published by AULA MEDICA. All rights reserved.

  13. Identification, definition and quantification of goods and services provided by marine biodiversity: Implications for the ecosystem approach

    NARCIS (Netherlands)

    Beaumont, N.J.; Austen, M.C.; Atkins, J.P.; Burdon, D.; Degraer, S.; Dentinho, T.P.; Serous, S.; Holm, P.; Horton, T.; Ierland, van E.C.; Marboe, A.H.; Starkey, D.J.; Townsend, M.; Zarzycki, T.

    2007-01-01

    This paper identifies and defines ecosystem goods and services provided by marine biodiversity. Case studies have been used to provide an insight into the practical issues associated with the assessment of marine ecosystem goods and services at specific locations. The aim of this research was to

  14. Determinants of Attitude toward Proposed Good and Services Tax among Business Communities in Malaysia

    OpenAIRE

    Bidin, Zainol; Marimuthu, Munusamy; Derashid, Chek; Idris, Kamil Md; Ahmad, Norsiah

    2016-01-01

    Goods and Services Tax (GST) is an indirect tax reform. The decision to implement GST was made on 1 April 2015. The Malaysian business communities are concerned that Goods and Service Tax (GST) would affect their business. In order to comply with the new system, GST, Malaysian citizen need to have a positive attitude toward the GST. The rational is that taxpayers need to be positive in attitude for voluntarily compliance. By determining what factors could possibly influence attitude towards ...

  15. GOODS AND SERVICE TAX IN INDIA: A SWOT ANALYSIS

    OpenAIRE

    Seema Devi

    2016-01-01

    Goods and Service Tax (GST) is a Value Added Tax (VAT), which hypothetically to be put into effect from April 2010, but because of conflicting interest of stakeholders and various political controversies it has been passed in both Houses of Parliament on Aug. 3, 2016. It alone indirect tax which influence the whole economy directly. It is aspiring as iron out wrinkles of current indirect taxes and has a far-reaching impact on GDP. India is a centralized constitutional economy. GST is applicab...

  16. 31 CFR 585.205 - Prohibited exportation and reexportation of goods, technology, or services to the FRY (S&M).

    Science.gov (United States)

    2010-07-01

    ... reexportation of goods, technology, or services to the FRY (S&M). 585.205 Section 585.205 Money and Finance... exportation and reexportation of goods, technology, or services to the FRY (S&M). Except as otherwise authorized, no goods, technology (including technical data or other information controlled for export...

  17. The essence and market advantages of the direct sales of goods and services

    OpenAIRE

    A.O. Dvigun

    2011-01-01

    The article deals with the economic substance of the method of direct selling of goods and services, analyzes the features of this method as a marketing strategy, discusses the advantages and prospects of technology introduction of direct sales.

  18. Barriers to Accessing Good Eye Care Services in Nigeria: A Focus ...

    African Journals Online (AJOL)

    Certain forms of blindness can be prevented if the right steps and treatments are applied at the right times, but this is not always possible due to the challenges patients face in accessing eye care services. The aim of this study was to explore and identify the barriers in accessing good eye care services in Anambra State ...

  19. 31 CFR 560.204 - Prohibited exportation, reexportation, sale or supply of goods, technology, or services to Iran.

    Science.gov (United States)

    2010-07-01

    ..., sale or supply of goods, technology, or services to Iran. 560.204 Section 560.204 Money and Finance..., reexportation, sale or supply of goods, technology, or services to Iran. Except as otherwise authorized pursuant..., sale, or supply of any goods, technology, or services to a person in a third country undertaken with...

  20. 31 CFR 545.204 - Prohibited exportation, reexportation, sale, or supply of goods, software, technology, or services.

    Science.gov (United States)

    2010-07-01

    ..., sale, or supply of goods, software, technology, or services. 545.204 Section 545.204 Money and Finance... exportation, reexportation, sale, or supply of goods, software, technology, or services. Except as otherwise... States, or by a U.S. person, wherever located, of any goods, software, technology (including technical...

  1. 31 CFR 545.205 - Prohibited importation of goods, software, technology, or services.

    Science.gov (United States)

    2010-07-01

    ..., software, technology, or services. 545.205 Section 545.205 Money and Finance: Treasury Regulations Relating..., software, technology, or services owned or controlled by the Taliban or persons whose property or interests... (AFGHANISTAN) SANCTIONS REGULATIONS Prohibitions § 545.205 Prohibited importation of goods, software...

  2. Economic Valuation of Ecosystem Goods and Services in a Melting Arctic

    Science.gov (United States)

    O'Garra, T.

    2014-12-01

    The Arctic region is composed of unique ecosystems that provide a range of goods and services to local and global populations. However, Arctic sea-ice is melting at an unprecedented rate, threatening many of these ecosystems and the services they provide. Yet as the ice melts and certain goods and services are lost, other resources such as oil and minerals will become accessible. The question is: how do the losses compare with the opportunities? And how are the losses and potential gains likely to be distributed? To address these questions, this study provides a preliminary assessment of the quantity, distribution and economic value of the ecosystem services (ES) provided by Arctic ecosystems, both now and in the future given a scenario of sure climate change. Using biophysical and economic data from existing studies (and some primary data), preliminary estimates indicate that the Arctic currently provides 357m/yr (in 2014 US) in subsistence hunting value to local communities, of which reindeer/caribou comprise 83%. Reindeer herding provides 110m/yr to Arctic communities. Interestingly, 'non-use (existence/cultural) values' associated with Arctic species are very high at 11bn/yr to members of Arctic states. The Arctic also provides ES that accrue to the global community: oil resources (North Slope; 5bn profits in 2013), commercial fisheries ( 515mn/yr) and most importantly, climate regulation services. Recent models (Whiteman; Euskirchen) estimate that the loss of climate regulation services provided by Arctic ice will cost 200 - 500bn/yr, a value which dwarfs all others. Assuming no change in atmospheric temperature compared to 2014, the net present value of the Arctic by 2050 (1.4% discount rate) comes to over $9 trillion. However, given Wang and Overland (2009) predictions of ice-free summers by 2037, we expect many of these benefits will be lost. For example, it is fairly well-established that endemic species, such as polar bears, will decline with sea-ice melt

  3. 31 CFR 539.306 - Goods, technology, or services produced or provided by a designated foreign person.

    Science.gov (United States)

    2010-07-01

    ... 31 Money and Finance: Treasury 3 2010-07-01 2010-07-01 false Goods, technology, or services..., technology, or services produced or provided by a designated foreign person. With respect to the prohibitions in §§ 539.201 and 539.202, the term goods, technology, or services produced or provided by a...

  4. The Dilemma of Accountability and Good Governance for Improved Public Service Delivery in Nigeria

    Directory of Open Access Journals (Sweden)

    Kehinde David Adejuwon

    2012-12-01

    Full Text Available The public sector in Nigeria is irrefutably beset with gross  incompetence and ineffective management. Perplexing difficulties endure in the Nigerian public sector in spite of a number of reform programmes that have been designed to enhance efficient and effective service delivery for almost two decades. The fact that public service has failed dismally to achieve its laudable objectives is the reason for the vote of no confidence passed on its administrators by majority of the Nigerian populace. The article examines the dilemma of accountability and good governance in Nigeria and demonstrates that the critical point in achieving meaningful developments in the country intrinsically lay with improved service delivery in the public sector. The basic reason why the public service has become the scorn of the people is because for too long, both the government and public servants have paid lip service to the crucial issue of effective and efficient service delivery. The article argues that improved service delivery will improve both the performance and the image of public service and re-awaken the citizens’ interest and trust in them to do business with public servants. It suggests that  in order to bring sanity back to the Nigerian Public Service,  all unprofessional tendencies such as ethnicity bias and nepotism in appointments and promotions, lack of security of tenure of office, and appointment of non-career public servants into key positions in the public service must stop. Also,  effective service delivery must be tailored to the circumstances of Nigeria. The study made use of secondary data obtained from various sources. It therefore concludes that without a reawakening of the culture of accountability and transparency lost over the years, the trusting relationship needed to forge between the government and the governed for the actualization of good governance will not materialize.

  5. 29 CFR 779.244 - “Covered enterprises” of interest to retailers of goods or services.

    Science.gov (United States)

    2010-07-01

    ... part 776 of this chapter. The statutory definitions of enterprises of interest to retailers under the... Apply; Enterprise Coverage Covered Retail Enterprise § 779.244 “Covered enterprises” of interest to retailers of goods or services. Retailers of goods or services are primarily concerned with the enterprises...

  6. Goods and services provided by native plants in desert ecosystems: Examples from the northwestern coastal desert of Egypt

    Directory of Open Access Journals (Sweden)

    Laila M. Bidak

    2015-01-01

    Full Text Available About one third of the earth’s land surface is covered by deserts that have low and variable rainfall, nutrient-poor soils, and little vegetation cover. Here, we focus on the goods and services offered by desert ecosystems using the northwestern coastal desert of Egypt extending from Burg El-Arab to El-Salloum as an example. We conducted field surveys and collected other data to identify the goods services and provided by native plant species. A total of 322 native plant species were compiled. The direct services provided by these native plants included sources of food, medicine, and energy; indirect vegetation services included promotion of biodiversity, water storage, and soil fertility. The plant diversity in this ecosystem provided economic service benefits, such as sources of fodder, fuel-wood, and traditional medicinal plants. Changes in land use and recent ill-managed human activities may influence the availability of these services and strongly impact biodiversity and habitat availability. Although deserts are fragile and support low levels of productivity, they provide a variety of goods and services whose continuing availability is contingent upon the adoption of rational land management practices.

  7. Student Learning in Guatemala: An Untenured Faculty Perspective on International Service Learning and Public Good

    Science.gov (United States)

    Taylor, Matthew J.

    2009-01-01

    In this article I explain how I combined service learning, public-good work, and research in Guatemala. This path has not been easy. Indeed, it has been risky because the time invested in public-good work and teaching field classes could have detracted from research productivity. Taking a risk under the current and traditional academic model at…

  8. Incorporating Ecosystem Goods and Services in Environmental Planning - Definitions, Classification and Operational Approaches

    Science.gov (United States)

    2013-07-01

    the characteristics of the surrounding landscape , including proximity to and use by people are considered as key determinants in the levels and values...a certain level of management may be necessary in some environments. Within the definition of ecosystem goods and services, there are two major...regulation Erosion regulation Disease regulation Pest regulation Pollination Cultural Cultural diversity Spiritual and religious values Recreation

  9. Applying TOGAF for e-government implementation based on service oriented architecture methodology towards good government governance

    Science.gov (United States)

    Hodijah, A.; Sundari, S.; Nugraha, A. C.

    2018-05-01

    As a Local Government Agencies who perform public services, General Government Office already has utilized Reporting Information System of Local Government Implementation (E-LPPD). However, E-LPPD has upgrade limitation for the integration processes that cannot accommodate General Government Offices’ needs in order to achieve Good Government Governance (GGG), while success stories of the ultimate goal of e-government implementation requires good governance practices. Currently, citizen demand public services as private sector do, which needs service innovation by utilizing the legacy system as a service based e-government implementation, while Service Oriented Architecture (SOA) to redefine a business processes as a set of IT enabled services and Enterprise Architecture from the Open Group Architecture Framework (TOGAF) as a comprehensive approach in redefining business processes as service innovation towards GGG. This paper takes a case study on Performance Evaluation of Local Government Implementation (EKPPD) system on General Government Office. The results show that TOGAF will guide the development of integrated business processes of EKPPD system that fits good governance practices to attain GGG with SOA methodology as technical approach.

  10. Incorporating Ecosystem Goods and Services in Environmental Planning: A Literature Review of Definitions, Classification and Operational Approaches

    Science.gov (United States)

    2013-08-01

    granted and that where it is possible it may be risky, uneconomical or unethical to do so. The origins of the concept of goods and services derived...McKean 1958 as cited in Pearce 2002). Through this work, practical guidelines were established for testing whether overall social well-being was...Type of Service Service Provisioning Food—crops, livestock, fisheries, aquaculture, wild plant and animal products Fiber—timber, textiles, wood

  11. WTO+ commitments on services in Asian PTAs: The role of regulatory homogeneity and goods trade complementarity

    OpenAIRE

    Shingal, Anirudh; Ro, Martin; Sauvé, Pierre

    2018-01-01

    This paper looks at the role of applied services regulations in accounting for WTO+ commitments on trade in services in preferential trade agreements (PTAs) among Asian economies. The empirical findings suggest that Asian trading dyads with regulatory frameworks that are more similar and more trade-restrictive tend to undertake higher levels of WTO+ commitments on services in their PTAs. There is also evidence in the results for such WTO+ commitments being driven by goods trade complementarit...

  12. OECD Structural Analysis Databases: Sectoral Principles in the Study of Markets for Goods and Services

    Directory of Open Access Journals (Sweden)

    Marina D. Simonova

    2015-01-01

    Full Text Available This study focuses on the characteristics of the information database of the OECD structural business statistics in the analysis of markets of goods and services, and macroeconomic trends. The system of indicators of structural statistics is presented in OECD publications and on-line access to a wide range of users. Collected data sources generated by the OECD offices are based on the national statistical offices of country-members, Russia and the BRICS. Data on the development of economic sectors are calculated according to the methodology of individual countries, regional and international standards: annual national accounts of countries, annual industry and business surveys, methodology of short-term indicators, statistics of international trade in goods. Data are aggregated on the basis of complex indicators statements of the enterprises' questionnaire and business surveys. Information system of structural statistics which is available and continuously updated, has certain features. It is composed of several subsystems: Structural Statistics on Industry and Services, EU entrepreneurship statistics, Indicators of Industry and Services, International Trade in Commodities Statistics. The grouping of industries is based on the International standard industrial classification of all economic activities (ISIC. Classification of foreign trade flows is made in accordance with the Harmonized system of description and coding of goods. The structural statistics databases comprise four classes of industries' grouping according to the technology intensity. The paper discusses the main reasons for the non-comparability of data in the subsystems in certain time intervals.

  13. Rangeland ecosystem goods and services: Values and evaluation of opportunities for ranchers and land managers

    Science.gov (United States)

    Kristie Maczko; John A. Tanaka; Robert Breckenridge; Lori Hidinger; H. Theodore Heintz; William E. Fox; Urs P. Kreuter; Clifford S. Duke; John E. Mitchell; Daniel W. McCollum

    2011-01-01

    Although the US Department of Agriculture's 2005 public commitment to use market-based incentives for environmental stewardship and cooperative conservation focused land managers' attention on the concept of ecosystem goods and services (EGS), this was not a new idea. Much earlier in the 20th century, Aldo Leopold embraced the value of open space, calling for...

  14. 31 CFR 560.205 - Prohibited reexportation of goods, technology or services to Iran or the Government of Iran by...

    Science.gov (United States)

    2010-07-01

    ..., technology or services to Iran or the Government of Iran by persons other than United States persons... Prohibitions § 560.205 Prohibited reexportation of goods, technology or services to Iran or the Government of... than a United States person, of any goods, technology or services that have been exported from the...

  15. Partnerships and the good-governance agenda: improving service delivery through state-NGO collaborations

    OpenAIRE

    Bano, M

    2018-01-01

    First under the Millennium Development Goals (MDGs) and now under the Sustainable Development Goals (SDGs), partnerships for development, especially between state and NGOs, remain a valued goal. Partnerships are argued to improve provision of basic social services to the poor: the state is viewed as providing scale, with NGOs ensuring good governance. Close study of three leading partnership arrangements in Pakistan (privatization of basic health units, an 'adopt a school' program, and low-co...

  16. Monetary valuation of environmental goods, services and impacts: variability of monetary values. Seminar proceedings of December 10, 2014

    International Nuclear Information System (INIS)

    Bonnet, Xavier; Ben Maid, Atika; Calvet, Melanie; Darses, Ophelie; Devaux, Jeremy; Simon, Olivier; Gatier, Alexis; Wittmann, Anne-laure; Bonnet, Xavier; Bonroy, Olivier; Ceci-Renaud, Nila; Tarayoun, Tedjani; Mercadie, Corinne; Adam, Gabrielle; Perrissin Fabert, Baptiste; Combet, Emmanuel; Casset, Loic; Meunier, David; Le Maitre, Helene; Brunel, Julien; Rotillon, Gilles

    2015-06-01

    Within the General Commission for Sustainable Development, the Service for Economics, Assessment and Integration of Sustainable Development is in charge of developing and promoting the economic valuation of policies, regulations, environmental goods and services, related to biodiversity, natural assets and environmental amenities. On December 10, 2014, it held the fifth annual seminar on monetary valuation of environmental goods, services and impacts. The first four editions respectively were devoted to economic valuation methods of environmental goods and services, implementations of these methods, uses of monetary values and methodological innovations; the 2014 seminar addressed the variability of monetary values. The ten presentations of the seminar explored the different values resulting from monetary valuation methods: what do they mean? What do they measure? Why are they relevant to integrate environmental valuation in the various economic sectors? From both a theoretical and practical point of view, theses questions were addressed by considering three main topics: the integration of environmental value in market prices, the different meanings of carbon values and the temporal variability of values used in assessment of investment projects in the transport sector. Those conferences are aimed for experts and practitioners of monetary valuation techniques as well as for users of the values produced. They provide a place to gather and facilitate dialogue between representatives from universities, government agencies and private sector involved in these issues. (authors)

  17. How is service procurement different from goods procurement? Exploring ex ante costs and ex post problems in IT procurement

    NARCIS (Netherlands)

    Wynstra, Finn; Rooks, Gerrit; Snijders, Chris

    2018-01-01

    Several studies suggest that, in practice, service procurement is more challenging than goods procurement. The underlying but largely implicit argument is that the procurement process for services involves higher buyer uncertainty and therefore requires extra efforts to mitigate this uncertainty.

  18. Assessment of goods and valuation of ecosystem services (AGAVES) San Pedro River Basin, United States and Mexico

    Science.gov (United States)

    Semmens, Darius; Kepner, William; Goodrich, David

    2010-01-01

    A consortium of federal, academic, and nongovernment organization (NGO) partners have established a collaborative research enterprise in the San Pedro River Basin to develop methods, standards, and tools to assess and value ecosystem goods and services. The central premise of ecosystem services research is that human condition is intrinsically linked to the environment. Human health and well-being (including economic prosperity) depend on important supporting, regulating, provisioning, and cultural services that we derive from our surrounding ecosystems. The AGAVES project is intended as a demonstration study for incorporating ecosystem services information into resource management policy and decisionmaking. Accordingly, a nested, multiscale project design has been adopted to address a range of stakeholder information requirements. This design will further facilitate an evaluation of how well methods developed in this project can be transferred to other areas.

  19. What does good look like? A guide for observing in services for people\\ud with learning disabilities and/or autism

    OpenAIRE

    Beadle-Brown, Julie; Murphy, Bev; Positive Behaviour Support Academy; Mencap

    2016-01-01

    This resource provides an overview of what good support looks like in services for people with learning disabilities and/or autism. The definition of “good” is based on both research and good practice and emphasises the nature and quality of the support needed to ensure good quality of life outcomes for people with learning disabilities and/or autism.

  20. EMERGING TRENDS IN TRADING OF GOODS AND SERVICES- E COMMERCE: TECHNICAL AND LEGAL ISSUES

    OpenAIRE

    Dr. Shamsuddin

    2016-01-01

    E-commerce is business communication through electronic resources, including the internet, televisions, telephones, and computers. By the rapid growth of e-commerce we can assume that it may be the fast growing way to complete business transactions. In e-commerce any person can perches goods from any place without keeping the time constraint i.e. business hours. It is a win-win situation for the consumer and the product/service provider. The various advantages E-Commerce offers to customers a...

  1. 42 CFR 137.95 - May a Self-Governance Tribe purchase goods and services from the IHS on a reimbursable basis?

    Science.gov (United States)

    2010-10-01

    ... services from the IHS on a reimbursable basis? 137.95 Section 137.95 Public Health PUBLIC HEALTH SERVICE... Tribe purchase goods and services from the IHS on a reimbursable basis? Yes, a Self-Governance Tribe may...-Governance Tribe, on a reimbursable basis, including payment in advance with subsequent adjustment. Prompt...

  2. Goods and Services Tax (GST: Challenges Faced by Business Operators in Malaysia

    Directory of Open Access Journals (Sweden)

    Chen Loo Ern

    2017-01-01

    Full Text Available The objective of this study is to identify the factors affecting business operators’ awareness on the implementation of Goods and Services Tax (GST and the perceived issues and problems they may likely encounter with the implementation of GST in Malaysia. Questionnaires were distributed to 302 registered members (business operators of three Chambers of Commerce in Melaka. The findings of this study show that more than 70% of the respondents are aware of the GST mechanism and issues. The majority of the respondents also agreed that to comply with GST legislations, business operators need to have sufficient knowledge on appropriate and adequate documentation thus leading to increased compliance costs.

  3. The global public good concept: a means of promoting good veterinary governance.

    Science.gov (United States)

    Eloit, M

    2012-08-01

    At the outset, the concept of a 'public good' was associated with economic policies. However, it has now evolved not only from a national to a global concept (global public good), but also from a concept applying solely to the production of goods to one encompassing societal issues (education, environment, etc.) and fundamental rights, including the right to health and food. Through their actions, Veterinary Services, as defined by the Terrestrial Animal Health Code (Terrestrial Code) of the World Organisation for Animal Health (OIE), help to improve animal health and reduce production losses. In this way they contribute directly and indirectly to food security and to safeguarding human health and economic resources. The organisation and operating procedures of Veterinary Services are therefore key to the efficient governance required to achieve these objectives. The OIE is a major player in global cooperation and governance in the fields of animal and public health through the implementation of its strategic standardisation mission and other programmes for the benefit of Veterinary Services and OIE Member Countries. Thus, the actions of Veterinary Services and the OIE deserve to be recognised as a global public good, backed by public investment to ensure that all Veterinary Services are in a position to apply the principles of good governance and to comply with the international standards for the quality of Veterinary Services set out in the OIE Terrestrial Code (Section 3 on Quality of Veterinary Services) and Aquatic Animal Health Code (Section 3 on Quality of Aquatic Animal Health Services).

  4. Trade-Offs in Values Assigned to Ecological Goods and Services Associated with Different Coral Reef Management Strategies

    Directory of Open Access Journals (Sweden)

    Christina C. Hicks

    2009-06-01

    Full Text Available Societies value ecosystems and the services they provide in a number of ways. These values can help inform the management of ecosystems such as coral reefs. However, the trade-offs in ecosystem goods and services associated with different social and management conditions are poorly understood. Consequently, we examined values assigned to the goods and services identified across three types of management on the Kenyan coast: (1 a government-imposed no-take area in the Mombasa Marine National Park; (2 co-management of gear between fishing communities and the government's fisheries department; and (3 community-initiated no-take area management, where a community independently initiated and controlled a small closed area. We compared the ecosystem goods and services and the broader total economic value to explore how the history of these sites, their social conditions, and different management choices were associated with these values. The highest total economic values were associated with government management interventions and were probably due to the government's priority to be involved in the high-value beach tourism destinations. This is, however, associated with losses in a range of local community-level values and the social capital of the resource-user community. For example, resource users near the government marine protected area had the lowest value for measures of biological knowledge. Sites displaying greater community-level values were characterized by high social capital, and users had the most confidence in their ability to manage the resource. This study suggests that trade-offs occur in values associated with the interests and responsibilities of the management. The ability to cope with disturbance and change will depend on these values and responsibilities, and local communities are less likely to respond when government management and interests are strong.

  5. 32 CFR Appendix E to Part 37 - What Provisions May a Participant Need To Include When Purchasing Goods or Services Under a TIA?

    Science.gov (United States)

    2010-07-01

    ... Include When Purchasing Goods or Services Under a TIA? E Appendix E to Part 37 National Defense Department... When Purchasing Goods or Services Under a TIA? A. As discussed in § 37.705, you must inform recipients...., supplies or equipment) under their TIAs. Note that purchases of goods or services differ from subawards...

  6. Eco-Health Linkages: evidence base and socio-economic considerations for linking ecosystem goods and services to human health

    Science.gov (United States)

    Ecosystem goods and services (EGS) are thought to play a role in protecting human health, but the empirical evidence directly linking EGS to human health outcomes is limited, and our ability to detect Eco-Health linkages is confounded by socio-economic factors. These limitations ...

  7. ANALYSIS OF TRENDS AND PROSPECTS FOR DEVELOPMENT OF EXPORT AND IMPORT OF GOODS AND SERVICES BY ENTERPRISES OF UKRAINE AT THE REGIONAL LEVEL

    Directory of Open Access Journals (Sweden)

    Viktor Kushniruk

    2017-12-01

    Full Text Available International economic relations at the level of export and import of goods and services have a significant impact on the development of the economy of each country. At the same time, the export of goods and services by enterprises of Ukraine at the regional level plays an important role, which is a source of significant inflow of foreign exchange funds, ensuring financial stability and investment attractiveness. The subject of the research is theoretical, methodological, and practical aspects of the development of foreign economic activity by enterprises of Ukraine at the regional level. The methodological basis of the study is the dialectical method of cognition and the basics provisions of economic science. The use of the system approach allowed considering the object and subject of research as a system and element of the general economic system. In the process of research, a number of methods are used, such as: abstract-logical, economic-statistical, monographic, and graphic. The purpose of the study is to analyse trends and prospects for the export and import of goods and services by enterprises of Ukraine at the regional level. The stated purpose led to the following tasks: conducting research on the volumes of export and import trade in goods and services; identification of factors influencing foreign trade; definition of geographical changes in the sphere of foreign trade and the coefficient of export coverage by import; substantiation of cooperation with foreign partners on a toll basis. According to the results of the research, the following conclusions are obtained: trends and prospects of the export and import of goods and services are investigated; it is found that the low competitiveness of national industrial products, the crisis financial situation of most industrial enterprises, the lack of development of national certification systems and quality control of export goods, the low world rating of Ukraine’s reliability for loans

  8. 31 CFR 545.519 - Payments and transfers authorized for goods and services exported to the territory of Afghanistan...

    Science.gov (United States)

    2010-07-01

    ...) SANCTIONS REGULATIONS Licenses, Authorizations and Statements of Licensing Policy § 545.519 Payments and... Taliban prior to the effective date. (a) Specific licenses may be issued on a case-by-case basis to permit... for the benefit of a person with respect to goods, software, technology, or services exported prior to...

  9. Monetary valuation of environmental goods, services and impacts in support of the decision: methodological novelties. Seminar proceedings of December 19, 2013

    International Nuclear Information System (INIS)

    Bonnet, Xavier; Vanoli, Andre; Nauroy, Frederic; Devaux, Jeremy; Christov, Strahil; ); Simon, Olivier; Bortzmeyer, Martin; Vergez, Antonin; Lagarenne, Christine; Ami, Dominique; Aprahamian, Frederic; Chanel, Olivier; Luchini, Stephane; Baumstarck, Luc; Auverlot, Dominique; Ducos, Geraldine; Rafenberg, Christophe; Levrel, Harold; Ben Maid, Atika; Darses, Ophelie

    2014-10-01

    Within the Department of the General Commissioner for Sustainable Development, the Division for Economics, Assessment and Integration of Sustainable Development is in charge of developing and promoting the economic valuation of policies, regulations, environmental goods and services, related to biodiversity, natural assets and environmental amenities. On December 19, 2013, this department held the fourth annual seminar on monetary valuation of environmental goods, services and impacts. The three first editions were respectively devoted to economic valuation methods of environmental goods and services, their implementation and the use of monetary values resulting from these methods. The 2013 seminar addressed methodological innovations and the way they contribute to decision in private sector and in policy-making process, in domains such as environmental debt, circular economy or health impact of environment. Those conferences are aimed at experts and practitioners of monetary valuation techniques as well as at users of the values produced. They provide a place to gather and facilitate dialogue between representatives from universities, government agencies and private sector involved in these issues. (authors)

  10. The Profile of Good Hygiene Practice of Catering Service Sector in Samsun

    OpenAIRE

    Sibel Özçakmak; Osman Gül

    2016-01-01

    Before serving the meals, the managements that operate in the production and distribution of table d’hôte meals, the data related to whether it's appropriate for the food hygiene regulation and the other legal requirements are so insufficient. So, an interview study was performed for the present conditions of the manufactures producing and serving meals and the good hygiene practices profile of their working personal in the plants with regard to Law No.5966 on Veterinary Services, Plant healt...

  11. Linking Biological Responses of Terrestrial N Eutrophication to the Final Ecosystem Goods and Services Classification System

    Science.gov (United States)

    Bell, M. D.; Clark, C.; Blett, T.

    2015-12-01

    The response of a biological indicator to N deposition can indicate that an ecosystem has surpassed a critical load and is at risk of significant change. The importance of this exceedance is often difficult to digest by policy makers and public audiences if the change is not linked to a familiar ecosystem endpoint. A workshop was held to bring together scientists, resource managers, and policy makers with expertise in ecosystem functioning, critical loads, and economics in an effort to identify the ecosystem services impacted by air pollution. This was completed within the framework of the Final Ecosystem Goods and Services (FEGS) Classification System to produce a product that identified distinct interactions between society and the effects of nitrogen pollution. From each change in a biological indicator, we created multiple ecological production functions to identify the cascading effects of the change to a measureable ecosystem service that a user interacts with either by enjoying, consuming, or appreciating the good or service, or using it as an input in the human economy. This FEGS metric was then linked to a beneficiary group that interacts with the service. Chains detailing the links from the biological indicator to the beneficiary group were created for aquatic and terrestrial acidification and eutrophication at the workshop, and here we present a subset of the workshop results by highlighting for 9 different ecosystems affected by terrestrial eutrophication. A total of 213 chains that linked to 37 unique FEGS metrics and impacted 15 beneficiary groups were identified based on nitrogen deposition mediated changes to biological indicators. The chains within each ecosystem were combined in flow charts to show the complex, overlapping relationships among biological indicators, ecosystem services, and beneficiary groups. Strength of relationship values were calculated for each chain based on support for the link in the scientific literature. We produced the

  12. Assessing multiple goods and services derived from livestock farming on a nation-wide gradient.

    Science.gov (United States)

    Ryschawy, J; Disenhaus, C; Bertrand, S; Allaire, G; Aznar, O; Plantureux, S; Josien, E; Guinot, C; Lasseur, J; Perrot, C; Tchakerian, E; Aubert, C; Tichit, M

    2017-10-01

    Livestock farming is an essential activity in many rural areas, where it contributes to the maintenance of soil fertility and farmland biodiversity, as well as to a set of social public goods including food security, rural vitality and culture. However, livestock sustainability assessments tend to focus primarily on environmental and economic dimensions; therefore, these valuations might be limited because they do not consider the complete set of associated goods and services (GS). Hence, a need exists to recognise the multiple contributions provided by livestock to human well-being and society. The objective of this study was to analyse the provision of multiple GS derived from livestock across regions in France and empirically demonstrate sets of GS that repeatedly appeared together. We designated these multiple GS provided by livestock as contributions to productive, environmental, rural vitality and cultural benefits that human populations derive directly or indirectly from livestock agroecosystems. First, we combined expert knowledge with results of a literature review to define a bundle of GS provided by livestock. We then described indicators that quantified each good or service and screened national databases to determine the availability of supporting data. Finally, we assessed the GS and their relationships (synergies or trade-offs) on a nation-wide gradient in France at the department level (Nomenclature of Territorial Units for Statistics 3). Four main categories of GS were considered: provisioning (e.g. food quantity and quality), environmental quality (e.g. biodiversity, landscape heterogeneity, water quality), rural vitality (e.g. employment, rural dynamism) and culture (e.g. gastronomy and landscape heritage). Four major types of GS bundles were identified, which suggested strong contrasts among French rural areas in terms of the nature of the GS that occurred together and their levels of provision. GS bundles in France had a non-random spatial

  13. An analysis of time series of the goods and services national accounts in the Czech Republic within the period of 1993– 2003

    Directory of Open Access Journals (Sweden)

    Božena Bodečková

    2006-01-01

    Full Text Available The paper presents results of a statistical analysis of time series obtained in studies on the absolute level, variability, dynamics and developmental trends of selected items of national accounts in the transformation period of the Czech national economy and its transition to a market economy. The volume of gross turnover of goods and services, gross value added, gross domestic product and imports of goods and services were explored a base of final expenditure on the one hand and the volume of final consumption expenditure, gross capital formation, gross national final expenditure and exports of goods and services as factors influencing the volume of total final expenditures on the other. Short-terms point extrapolations were calculated on the basis of applied models of developmental trends within the period 1993– 2003.

  14. Eco-Health Linkages: Assessing the Role of Ecosystem Goods and Services on Human Health Using Causal Criteria Analysis

    Science.gov (United States)

    Objectives In the last decade, we saw an upsurge of studies evaluating the role of ecosystem goods and services (EGS) on human health (Eco-Health). Most of this work consists of observational research of intermediate processes and few address the full pathways from ecosystem to E...

  15. USSR Report: Consumer Goods and Domestic Trade

    National Research Council Canada - National Science Library

    1985-01-01

    .... This document contains articles on consumer goods and domestic trade within the USSR. Topics include: consumer goods production and distribution, housing and personal services, and consumer sector policy and economics.

  16. PPP as a modern concept for providing public goods and services and its application in Serbia

    Directory of Open Access Journals (Sweden)

    Drljača-Kanazir Svetlana

    2015-01-01

    Full Text Available Public-private partnership (hereinafter: PPP is an unconventional and modern pattern used to finance the construction and exploitation of public goods, which introduces the market based principles of operation in the public sector in the leading word economies as a result of market deregulation and liberalization. The purpose of this paper is to present the basic PPP characteristics, models of funding, and to highlight that this concept of financing the public goods and services is not sufficiently used in Serbia despite the fact that the necessary legal framework and educated staff in the public private and financial sectors, and active promotion of the concept as such are in place. This paper is intended to point that PPP is the only sustainable model of public infrastructure development (roads, tunnels, bridges, power generation plants, etc. in Serbia which is struggling with the significant budget deficit, huge public debt, high unemployment rate and a stagnating economy.

  17. 41 CFR 302-7.201 - Is temporary storage in excess of authorized limits and excess valuation of goods and services...

    Science.gov (United States)

    2010-07-01

    ... 41 Public Contracts and Property Management 4 2010-07-01 2010-07-01 false Is temporary storage in excess of authorized limits and excess valuation of goods and services payable at Government expense? 302-7.201 Section 302-7.201 Public Contracts and Property Management Federal Travel Regulation System...

  18. Assessment of goods and services, vulnerability, and conservation status of European seabed biotopes: a stepping stone towards ecosystem-based marine spatial management

    Directory of Open Access Journals (Sweden)

    M. SALOMIDI

    2012-02-01

    Full Text Available The goal of ecosystem-based marine spatial management is to maintain marine ecosystems in a healthy, productive and resilient condition; hence, they can sustainably provide the needed goods and services for human welfare. However, the increasing pressures upon the marine realm threaten marine ecosystems, especially seabed biotopes, and thus a well-planned approach of managing use of marine space is essential to achieve sustainability. The relative value of seabed biotopes, evaluated on the basis of goods and services, is an important starting point for the spatial management of marine areas. Herein, 56 types of European seabed biotopes and their related goods, services, sensitivity issues, and conservation status were compiled, the latter referring to management and protection tools which currently apply for these biotopes at European or international level. Fishing activities, especially by benthic trawls, and marine pollution are the main threats to European seabed biotopes. Increased seawater turbidity, dredged sediment disposal, coastal constructions, biological invasions, mining, extraction of raw materials, shipping-related activities, tourism, hydrocarbon exploration, and even some practices of scientific research, also exert substantial pressure. Although some first steps have been taken to protect the European sea beds through international agreements and European and national legislation, a finer scale of classification and assessment of marine biotopes is considered crucial in shaping sound priorities and management guidelines towards the effective conservation and sustainability of European marine resources.

  19. MUSIC PRODUCTION-CONSUMPTION AND THE SERVICE-GOOD SPECTRUM UNDER THE SWAY OF A SHIFT WITHIN A SHIFT

    Directory of Open Access Journals (Sweden)

    Sílvia Helena Meyer Carvalho

    2015-06-01

    Full Text Available Nowadays music constitutes a phenomenon whose complexion entangles aspects simultaneously related to society, culture, art, business, and technology. Due to the combined influence of these aspects, music production-consumption acquires some unique features. Added to that, the swift evolution and growing influence of the economic-technological association have increasingly affected music as a sociocultural phenomenon, as an art form, and as a corporative business, increasing the complexity of an already convoluted context. Given the composite and dynamic constitution of the music field, the present approach departs from a multidisciplinary analysis, establishing a methodological groundwork that comprehends conceptual and qualitative research, elaborated through exploratory study. Under a standard economic perspective, music production-consumption belongs in the structure of the music supply chain, presenting a rather uncertain status between service and good. Apart from the economic understanding, however, music comprises a wide variety of manifestations, which do not suit conventional production-consumption processes. In order to cope with the inexorable duality of this paradoxical coexistence, this study proposes a model intended to contribute to the building of a comprehensive knowledge on music production and consumption. As this model departs from some specific flows of music production and consumption, it creates an array of patterns, pinpointing their situation within the service-good spectrum. In addition, it considers Digital Revolution and globalized communications as enablers that affect the foundations of traditional music, unbalance routine flows inside the supply chain of the music industry and cause music production-consumption relationships to shift their status from product-oriented to service-oriented.

  20. From basic raw material goods to cultural and environmental services: the Chinese bamboo sophistication path

    Directory of Open Access Journals (Sweden)

    Manuel Ruiz Pérez

    2014-12-01

    Full Text Available Bamboo has deep cultural and economic roots in China, the country with the largest bamboo resources in the world. Over the last three decades bamboo has evolved from a supply of raw material for basic goods into the material base of an increasingly diversified array of products and, more recently, into a potentially important source of cultural and environmental services. Based on a general literature review and the lessons learned from detailed case studies in different regions of China, we explored the changing roles of bamboo, and its effects on local economies and farmers' livelihood strategies. As the country develops and new economic activities continue to appear, bamboo production has shifted from a superior income-generating opportunity that largely benefited the better-off to a less attractive option left for those who have no other choice. The nature of the work has also changed, from families working directly on their bamboo plots to an emphasis on hired labor, with prosperous bamboo owners devoting most of their time to more lucrative activities. A similar process can be observed in bamboo processing in counties where previous industrial structures hinged around raw material harvests, but which have now entered into other secondary and tertiary industry activities. At the same time, bamboo has attracted new opportunities as a source of cultural, aesthetic, and leisure-related activities, as well as some potentially important climatic, watershed, and biodiversity functions. We analyze the complementarity between goods and services provided by bamboo and discuss some research issues and future trends that may help in overcoming these conflicts.

  1. Good Governance: A Step towards Promoting Positive Attitude and ...

    African Journals Online (AJOL)

    Administrator

    This is a research about good governance in the civil service. Five federal ... education, training and development. ... service is concerned encompasses ethics, customer service ...... civil servants intentionally refuse to offer effective service.

  2. Relative thinking in consumer choice between differentiated goods and services and its implications for business strategy

    Directory of Open Access Journals (Sweden)

    Ofer H. Azar

    2011-02-01

    Full Text Available The article shows that when people consider differentiated goods or services that differ in price and quality, they exhibit a decision-making bias of ``relative thinking'': relative price differences affect them even when economic theory suggests that only absolute price differences matter. This result is obtained in four different consumption categories. Sometimes subjects are affected only by relative price differences (``full relative thinking'' and sometimes also by absolute price differences (``partial relative thinking''. This behavior has implications for various disciplines, and it is particularly relevant in models dealing with horizontal or vertical differentiation, optimal pricing, competitive strategy, or advertising.

  3. Neighborhood scale quantification of ecosystem goods and ...

    Science.gov (United States)

    Ecosystem goods and services are those ecological structures and functions that humans can directly relate to their state of well-being. Ecosystem goods and services include, but are not limited to, a sufficient fresh water supply, fertile lands to produce agricultural products, shading, air and water of sufficient quality for designated uses, flood water retention, and places to recreate. The US Environmental Protection Agency (USEPA) Office of Research and Development’s Tampa Bay Ecosystem Services Demonstration Project (TBESDP) modeling efforts organized existing literature values for biophysical attributes and processes related to EGS. The goal was to develop a database for informing mapped-based EGS assessments for current and future land cover/use scenarios at multiple scales. This report serves as a demonstration of applying an EGS assessment approach at the large neighborhood scale (~1,000 acres of residential parcels plus common areas). Here, we present mapped inventories of ecosystem goods and services production at a neighborhood scale within the Tampa Bay, FL region. Comparisons of the inventory between two alternative neighborhood designs are presented as an example of how one might apply EGS concepts at this scale.

  4. Delivering good service: personal resources, job satisfaction and nurses' 'customer' (patient) orientation.

    Science.gov (United States)

    Gountas, Sandra; Gountas, John; Soutar, Geoffrey; Mavondo, Felix

    2014-07-01

    To explore the complex relationships between nurses' personal resources, job satisfaction and 'customer' (patient) orientation. Previous research has shown that nursing is highly intensive, emotionally charged work, which affects nurses' job performance and their customer orientation as well as patient or 'customer' satisfaction. This study contributes to the literature by examining how nurses' personal resources relate to their personal satisfaction and customer orientation and the relationships between them. Specifically, this study explores the effects of two facets of emotional labour (deep acting and surface acting), empathic concern, self-efficacy and emotional exhaustion on personal job satisfaction and customer orientation. We also test the moderating effects of inauthenticity and emotional contagion. A quantitative survey. Data were collected through a self-completion questionnaire administered to a sample of 159 Australian nurses, in a public teaching hospital, in 2010. The data were analysed using Partial Least Square analysis. Partial Least Square analysis indicates that the final model is a good fit to the data (Goodness of Fit = 0.51). Deep acting and surface acting have different effects (positive and negative) on job satisfaction and 'customer' orientation, self-efficacy has a positive effect on both and emotional exhaustion has a positive effect on customer orientation and a negative effect on job satisfaction. The moderating effects of emotional contagion and empathic concern, in the final model, are discussed. Understanding the complex interactions between personal resources, job satisfaction and customer orientation helps to increase service providers' (nurses in this study) personal satisfaction and 'customer' orientation particularly in difficult contexts. © 2013 John Wiley & Sons Ltd.

  5. Prospects for Mainstreaming Ecosystem Goods and Services in International Policies

    International Nuclear Information System (INIS)

    Kok, M.T.J.; Prins, A.G.; Tyler, S.R.; Pinter, L.; Baumuller, H.; Bernstein, J.; Tsioumani, E.; Venema, H.D.; Grosshans, R.

    2010-08-01

    Degradation of ecosystems worldwide threatens local and regional supplies of food, forest products and fresh water, and also biodiversity. Although most decisions that directly affect ecosystem management are made locally, these decisions are influenced by national and international policies. This study shows how local delivery of ecosystem goods and services (EGS) is closely linked to international policies on development cooperation, trade, climate change and reform of international financial institutions. Integrating or mainstreaming EGS considerations into these policies provides significant opportunities for reducing poverty, while simultaneously improving the quality of local EGS. Furthermore, mainstreaming EGS in international policies can contribute significantly to achieving policy objectives on biodiversity and sustainable management of natural resources. However, mainstreaming EGS requires careful consideration because many of the opportunities identified as reducing poverty, may have the opposite effect if poorly managed or implemented. A major challenge is, therefore, to ensure consistent policies across scales and policy domains based on analysis of the local situation. In order to support poverty reduction it matters how the mainstreaming is done and who benefits locally. Tools to mainstream EGS into non-environmental policy domains are available, but there are few examples of their systematic application. Examples of tools that could play a constructive role in this process are the monitoring and reporting mechanisms developed by the Convention on Biological Diversity (CBD)

  6. Pricing Digital Goods: Discontinuous Costs and Shared Infrastructure

    OpenAIRE

    Ke-Wei Huang; Arun Sundararajan

    2006-01-01

    We develop and analyze a model of pricing for digital products with discontinuous supply functions. This characterizes a number of information technology-based products and services for which variable increases in demand are fulfilled by the addition of "blocks" of computing or network infrastructure. Examples include internet service, telephony, online trading, on-demand software, digital music, streamed video-on-demand and grid computing. These goods are often modeled as information goods w...

  7. Producer services, economic geography, and services tradability

    NARCIS (Netherlands)

    de Vaal, A; van den Berg, M

    We investigate how the incorporation of producer services linkages affects the outcome of an economic geography model. We specify the production of manufactures such that a variety of producer services is needed to transform tradable unfinished goods into final consumption goods. We find that

  8. Goods and Services Tax (GST): The Importance of Comprehension Towards Achieving the Desired Awareness Among Malaysian

    OpenAIRE

    Othman Rani Diana; Mohd Pauzi Nur Farahah; Abu Bakar Siti Anis Nadia; Sapari Afidah; Karim Mohd Syazwan

    2017-01-01

    In line with the implementation of value added tax (VAT) by 160 countries, Malaysia has taken its own path with the introduction of goods and services tax (GST) starting from 1 April 2015 to replace its previous tax system. This new tax system has been announced on 25 October 2013, which has given about 17 months for businesses and people in Malaysia to make a complete preparation for GST. GST is proven to be the fairer tax system to overcome the previous one which was not only limited in sco...

  9. From Goods to Solutions

    DEFF Research Database (Denmark)

    Chakkol, Mehmet; Johnson, Mark; Raja, Jawwad

    2014-01-01

    Purpose – This paper aims to adopt service-dominant logic (SDL) to empirically explore network configurations resulting from the provision of goods, goods and services, and solutions. Design/methodology/approach – This paper uses a single, in-depth, exploratory case study in a truck manufacturer......: dyadic, triadic and tetradic. The extent to which different network actors contribute to value co-creation varies across the offerings. Research limitations/implications – This paper is based on a single, in-depth case study developed in one industrial context. Whilst this represents an appropriate...

  10. Perspectives on providing good access to dental services for elderly people: patient selection, dentists' responsibility and budget management.

    Science.gov (United States)

    Grytten, Jostein; Holst, Dorthe

    2013-06-01

    To suggest a model for organizing and financing dental services for elderly people so that they have good access to services. There are few studies on how dental services for elderly people should be organized and financed. This is surprising if we take into consideration the fact that the proportion of elderly people is growing faster than any other group in the population, and that elderly people have more dental diseases and poorer access to dental services than the rest of the adult population. In several countries, dental services are characterized by private providers who often operate in a market with competition and free price-setting. Private dentists have no community responsibility, and they are free to choose which patients they treat. Literature review and critical reasoning. In order to avoid patient selection, a patient list system for elderly people is recommended, with per capita remuneration for the patients that the dentist is given responsibility for. The patient list system means that the dentist assumes responsibility for a well-defined list of elderly people. Our model will lead to greater security in the dentist/patient relationship, and patients with great treatment needs will be ensured access to dental services. © 2012 John Wiley & Sons A/S and The Gerodontology Society. Published by John Wiley & Sons Ltd.

  11. USSR Report, Consumer Goods and Domestic Trade, No. 40

    National Research Council Canada - National Science Library

    1982-01-01

    The report contains articles on USSR consumer goods production and distribution with particular attention to Food Services, milk processing, textile, household goods production, and motorcycle spare parts...

  12. Regulations of 10 January 1989 relating to the implementation of control of the export of strategic goods, services and technology, laid down by the ministry of foreign affairs

    International Nuclear Information System (INIS)

    1989-01-01

    These Regulations were made by the Ministry of Foreign Affairs in pursuance of Act No. 93 of 18 December 1987 on the control of the export of strategic goods, services and technology, in particular nuclear material, equipment, technology and services. The Regulations entered into force on 15 February 1989. That Ministry compiles lists of goods requiring an export licence or permission which also cover nuclear installations, material and equipment. The Regulations provide that the Ministry may require that an application for export of such goods, etc. be accompanied by a statement on the final use of the goods concerned (end-use statement) ascertaining that they will not be re-exported without the consent of the Norwegian authorities [fr

  13. The perception of corporate services directorate in a metropolitan municipality on King III good governance compliance in business and projects

    Directory of Open Access Journals (Sweden)

    Sly Newton Mutiro

    2015-03-01

    Full Text Available Good governance has been and is a growing phenomenon for many business organisations regardless of size, profit margins and purpose for existence. The South African Metropolitan municipality Metropolitan Municipality is one such organisation that has adopted good governance models to business practices. The challenge was how to effectively and efficiently implement governance issues around projects and business organisations. A number of people, committees and institutions have developed different governance frameworks that can be adopted by organisations as a guide to good governance. This research is based on King III guide to good governance. The objective was to establish the perceptions of the corporate services directorate in the South African Metropolitan municipality municipality on King III good governance compliance by interviewing some employees orally and through a questionnaire. The responses were captured and analysed using IMB SPSS software. Problems were identified in governance training and understanding in general. Another major finding was poor communication internally and externally. To overcome these shortfall recommendations were made. Communication models, communication plan, governance models and training were recommended. The major challenges facing the South African Metropolitan municipality Metropolitan Municipality are poor effective governance communication and lack of governance training.

  14. Partial valuation of the goods and services that it provides the mangrove ecosystem: An integrated ecological-economic analysis

    International Nuclear Information System (INIS)

    Castiblanco R, Carmenza

    2002-01-01

    The article presents a methodology to value the economic benefits of the use of some goods and services that provides the mangrove ecosystem, located in the municipality of Tumaco. An ecological analysis is developed integrated to an economic evaluation that allows expressing in monetary terms some values of use of the mangrove; this value are compared with the profitability that reports the Camaroniculture, productive activity that is constituted at the moment, in the most profitable alternative use

  15. USSR Report: Consumer Goods and Domestic Trade

    National Research Council Canada - National Science Library

    1985-01-01

    .... This document contains articles on consumer goods and domestic trade issues within the USSR. Topics include: production, distribution, economics, housing and personal services, policies, personal income and savings.

  16. TOURISM, TRADE, EXTERNALITIES, AND PUBLIC GOODS IN A THREE-SECTOR GROWTH MODEL

    Directory of Open Access Journals (Sweden)

    Wei-Bin Zhang

    2015-06-01

    Full Text Available The purpose of this study is to introduce tourism, externalities, and public goods to a small-open growth with endogenous wealth and public goods supply. We develop the model on the basis of the Solow-Uzawa growth model, the neoclassical neoclassical growth theory with externalities, and ideas from tourism economics. The economy consists of three – service, industrial, and public - sectors. The production side is based on the traditional growth theories, while the household behavior is described by an alternative utility function proposed by Zhang. We introduce endogenous land distribution between housing and supply of services. The industrial and service sectors are perfectly competitive subject to the government’s taxation. The public sector is financially supported by the government. We introduce taxes not only on producers, but also on consumers’ incomes from wage, land, and interest of wealth, consumption of goods and services, and housing. We simulate the motion of the national economy and show the existence of a unique stable equilibrium. We carry out comparative dynamic analysis with regard to the rate of interest in the global market, the total productivity of the service sector, tax rate on the service sector, tax rate on consumption of services, human capital, the propensity to consume services, and the impact of public services on the productivity of the industrial sector. The comparative dynamic analysis provides some important insights into the complexity of open economies with endogenous wealth, public goods, and externalities.

  17. Features of the Maintenance Agreement (Contract for the Delivery of Goods, Works and Services for State and Municipal Needs

    Directory of Open Access Journals (Sweden)

    Evgeniya V. Loginova

    2015-12-01

    Full Text Available Article analyzes main features of the agreement (contract for the delivery of goods, works and services for state and municipal needs. It is shown that civil-legal nature of this agreement, which aims to meet the public interest. It is emphasized that this agreement is the special subject composition. Features of this type of contract, which is manifested in the use of special methods of placing state and municipal orders are shown. It is proved that for the public contract subject of the contract will depend on the considered whether the supply agreement or service contract. Existing in the modern civil law doctrine approaches to understanding the essential terms of the contract are analyzed. Features of pricing in this agreement is shown. It was concluded that, in contrast to other types of civil contracts, state contract has a wide range of essential conditions.

  18. Tax decisions bring good and bad news for hospitals.

    Science.gov (United States)

    Bromberg, R S

    1980-12-01

    Three recent court decisions denying tax exemptions to shared hospital laundry service organizations should dispel the belief that tax exemptions will automatically be granted to shared service organizations. Two other decisions on the sale of goods and services to persons other than hospitals suggest that the IRS is moving toward a position that accepts certain services as indigenous to the exempt functions of a modern community hospital.

  19. Acceptance towards Goods and Services Tax (GST and Quality of Life: Antecedent and outcome using partial least square method

    Directory of Open Access Journals (Sweden)

    Arlinah Abd Rashid

    2016-06-01

    Full Text Available The good and service tax (GST in Malaysia was implemented in 2015 as a tax reform program to generate a stable source of revenue. This study explores the respondents’ behaviour towards GST, a week post-implementation. The partial least square (PLS modelling was used to establish the relationship between acceptance, knowledge and feelings towards GST as well as the household quality of life. There is a positive relationship between the antecedents and the quality of life. Acceptance of GST exerts a significant relationship towards feelings and quality of life. The study concludes that Malaysians, in general, accept GST that ensures a better quality of life in the future.

  20. 'She sort of shines': midwives' accounts of 'good' midwifery and 'good' leadership.

    Science.gov (United States)

    Byrom, Sheena; Downe, Soo

    2010-02-01

    to explore midwives' accounts of the characteristics of 'good' leadership and 'good' midwifery. a phenomenological interview survey. Participants were asked about what made both good and poor midwives and leaders. two maternity departments within National Health Service trusts in the North West of England. qualified midwives, selected by random sampling stratified to encompass senior and junior grades. thematic analysis, carried out manually. ten midwives were interviewed. Sixteen codes and six sub-themes were generated. Across the responses, two clear dimensions (themes) were identified, relating on the one hand to aspects of knowledge, skill and competence (termed 'skilled competence'), and on the other hand to specific personality characteristics (termed 'emotional intelligence'). This study suggests that the ability to act knowledgeably, safely and competently was seen as a basic requirement for both clinical midwives and midwife leaders. The added element which made both the midwife and the leader 'good' was the extent of their emotional capability. this small-scale in-depth study could form the basis for hypothesis generation for larger scale work in this area in future. The findings offer some reinforcement for the potential applicability of theories of transformational leadership to midwifery management and practice. Copyright 2008 Elsevier Ltd. All rights reserved.

  1. SALE OF GOODS AND ASSOCIATED GUARANTEES IN THE ROMANIAN AND EUROPEAN LEGISLATION

    Directory of Open Access Journals (Sweden)

    Nicolae, GRADINARU

    2014-11-01

    Full Text Available In a market economy there are needed certain rules for products, services and commercial practices in order to satisfy consumer's requirements, while ensuring the free movement of goods and services as well as fair competition. The seller is obliged to deliver to the consumer only products which are in accordance with the contract of sale. In case of non-conformity, the consumer is entitled to have the goods brought into conformity free of charge by repair or replacement, or an appropriate price reduction or rescission of the contract for those goods. Consumer policy in the European Union enables European citizens to shop safely in all Member States. Because the internal market must guarantee the free movement of goods, persons, services and capital, there was a need for a common set of minimum rules of consumer protection valid regardless of where the purchase of goods is made in the Community. When a customer has purchased a product, the Community legislation requires that the product he receives corresponds to what he, the buyer, expressly or implicitly agreed to buy, that is to what is provided in the contract between seller and consumer. Obviously, the product must be used in a normal way.

  2. Good veterinary governance: definition, measurement and challenges.

    Science.gov (United States)

    Msellati, L; Commault, J; Dehove, A

    2012-08-01

    Good veterinary governance assumes the provision of veterinary services that are sustainably financed, universally available, and provided efficiently without waste or duplication, in a manner that is transparent and free of fraud or corruption. Good veterinary governance is a necessary condition for sustainable economic development insomuch as it promotes the effective delivery of services and improves the overall performance of animal health systems. This article defines governance in Veterinary Services and proposes a framework for its measurement. It also discusses the role of Veterinary Services and analyses the governance dimensions of the performance-assessment tools developed by the World Organisation for Animal Health (OIE). These tools (OIE PVS Tool and PVS Gap Analysis) track the performance of Veterinary Services across countries (a harmonised tool) and over time (the PVS Pathway). The article shows the usefulness of the OIE PVS Tool for measuring governance, but also points to two shortcomings, namely (i) the lack of clear outcome indicators, which is an impediment to a comprehensive assessment of the performance of Veterinary Services, and (ii) the lack of specific measures for assessing the extent of corruption within Veterinary Services and the extent to which demand for better governance is being strengthened within the animal health system. A discussion follows on the drivers of corruption and instruments for perception-based assessments of country governance and corruption. Similarly, the article introduces the concept of social accountability, which is an approach to enhancing government transparency and accountability, and shows how supply-side and demand-side mechanisms complement each other in improving the governance of service delivery. It further elaborates on two instruments--citizen report card surveys and grievance redress mechanisms--because of their wider relevance and their possible applications in many settings, including Veterinary

  3. PENJABARAN GOOD CORPORATE GOVERNANCE (GCG DALAM PENGADAAN BARANG DAN JASA PADA PLN BALI

    Directory of Open Access Journals (Sweden)

    Luh Putu Dwi Suarini

    2015-07-01

    Full Text Available Research in connection with the theme is “ Implementation of Good Corporate Governance (GCG in Procurement at PLN Bali”. The problems are researched the translation of good corporate governace forms in the procurement of goods and services at PLN Bali and the form of the procurement of goods and services at PLN Bali. This research includes the category of empirical legal research, legal research is a empirical means reviewing the practical reality in daily life - today. The nature of the research is descriptive research that has a goal to paint a picture of something in the area and at a certain moment. Furthermore, the technique used is to study documents, interviews, Non-Probability Sampling, purposive sampling. Procurement of goods or services in PLN involves many parties, the employees who were appointed to take care of such procurement and future providers of goods and services. In this relationship unfair business competition or the price is too high or low in supply. However, the existence of e-procurement and the correct procedures in the procurement of goods and services as well as the concept of GCG which also animates the principles of procurement of goods and services. Procedures in the procurement of goods and services as well as the principles of GCG, the procurement in PLN can be carried out transparently, responsibly, independently, fairly and equitably.

  4. The effectiveness of budget financing the system of procurement of goods, works and services for state and municipal needs

    Directory of Open Access Journals (Sweden)

    Kirillova Anna Aleksandrovna

    2016-07-01

    Full Text Available The basic components of the effectiveness of contractual procurement of goods, works and services for state and municipal needs - fiscal, social, economic, organizational. Analyzed the performance of budgetary efficiency of the procurement system according to the results of its monitoring in the years 2014-2015. It is shown that to ensure the reliability and accuracy of the quantitative evaluation of the effectiveness of budget financing of procurement data is necessary to use, fully characterize the performance of the budget impact and cost indicators, designed to receive it. It also requires the formation of an appropriate statistical database, which includes the use of the recommended indicators.

  5. Good governance, service delivery and records: the African tragedy

    African Journals Online (AJOL)

    mpho ngoepe

    A transparent and accountable government conducts its business openly ... party to boast about its service delivery record but also to allow international ... members of public and private bodies need strong and explicit ethics to prevent bribery, ... have actually carried out the actions and transactions that they had to execute,.

  6. Environmental perspective of Location Based Services and Light Goods Vehicles in urban areas

    Directory of Open Access Journals (Sweden)

    2010-12-01

    Full Text Available The article looks at the underexplored area of light goods vehicle (LGV operation. Specifically, it is investigated to what extent various location based services (LBS can be applied in the context of LGV operation in order to improve their environmental friendliness in urban areas. In doing so, LBS applied in real time navigation, dynamic fleet management, freight tracking and monitoring, hazardous materials transport, location-specific tolls and taxes and geo-eco-driving are described in relation to their usefulness in LGV operation as well as the potential in reducing LGV-originating pollution. Where available, real world examples of such applications are given. The discussion reveals particular significance in that context of real time navigation and dynamic fleet management, which are widely applicable solutions in LGVs operation. Freight monitoring and tracking, including hazardous materials transport, have been also found to be of an importance due, yet with a more limited applicability. As regards location-specific tolls and taxes, and geo-eco-driving, significant potential of these LBS has been identified, yet due to their very limited applicability in general, no robust conclusions could be drawn. Last but not least, a significant gap in the detailed knowledge regarding the area has been revealed and directions for further research have been suggested.

  7. Paying for International Environmental Public Goods

    OpenAIRE

    Arriagada, Rodrigo; Perrings, Charles

    2011-01-01

    Supply of international environmental public goods must meet certain conditions to be socially efficient, and several reasons explain why they are currently undersupplied. Diagnosis of the public goods failure associated with particular ecosystem services is critical to the development of the appropriate international response. There are two categories of international environmental public goods that are most likely to be undersupplied. One has an additive supply technology and the other has ...

  8. Revealing Components of the Economic Value for Environmental Goods and Services from Forest

    DEFF Research Database (Denmark)

    Bakhtiari, Fatemeh

    The overall purpose and contribution of this thesis is increasing the understanding of components of the value of environmental goods. It investigates how the public perceive environmental goods (lay people’s perception) and the elements of it that they value. Providing such knowledge contributes...... to improving valuation methods, e.g. the use of the Choice Experiment (CE) for valuing forest biodiversity conservation. Increasing knowledge of lay people’s perception and mental constructs of environmental goods can help researchers to know how they can present environmental goods in CEs which align...... with respondents’ perceptions and to further understand the appropriate way of measuring these values....

  9. Perceptions of Pre-Service Teachers on the Design of a Learning Environment Based on the Seven Principles of Good Practice

    Science.gov (United States)

    Al-Furaih, Suad Abdul Aziz

    2017-01-01

    This study explored the perceptions of 88 pre-service teachers on the design of a learning environment using the Seven Principles of Good Practice and its effect on participants' abilities to create their Cloud Learning Environment (CLE). In designing the learning environment, a conceptual model under the name 7 Principles and Integrated Learning…

  10. Protective Services Chili Cookoff Full of Good Food, Good Fun, and “Tough Choices” | Poster

    Science.gov (United States)

    This year’s Protective Services Chili Cookoff was marked by blazing-hot chili and fiery competition as 15 entrants contended for the attention and adoration of approximately 150 hungry attendees. The competition is a fixture at NCI at Frederick and regularly features an array of culinary concoctions, from which the visitors rank their choices for first, second, and third place.

  11. "Make or buy" decisions in the production of health care goods and services: new insights from institutional economics and organizational theory.

    Science.gov (United States)

    Preker, A. S.; Harding, A.; Travis, P.

    2000-01-01

    A central theme of recent health care reforms has been a redefinition of the roles of the state and private providers. With a view to helping governments to arrive at more rational "make or buy" decisions on health care goods and services, we propose a conceptual framework in which a combination of institutional economics and organizational theory is used to examine the core production activities in the health sector. Empirical evidence from actual production modalities is also taken into consideration. We conclude that most inputs for the health sector, with the exception of human resources and knowledge, can be efficiently produced by and bought from the private sector. In the health services of low-income countries most dispersed production forms, e.g. ambulatory care, are already provided by the private sector (non-profit and for-profit). These valuable resources are often ignored by the public sector. The problems of measurability and contestability associated with expensive, complex and concentrated production forms such as hospital care require a stronger regulatory environment and skilled contracting mechanisms before governments can rely on obtaining these services from the private sector. Subsidiary activities within the production process can often be unbundled and outsourced. PMID:10916915

  12. Delivering research data management services fundamentals of good practice

    CERN Document Server

    Jones, Sarah; Whyte, Angus

    2014-01-01

    The research landscape is changing, with key global research funders now requiring institutions to demonstrate how they will preserve and share research data. However, the practice of structured research data management is very new, and the construction of services remains experimental and in need of models and standards of approach. This groundbreaking guide will lead researchers, institutions and policy makers through the processes needed to set up and run effective institutional research data management services. This book will provide a step-by-step explanation of the components for an institutional service - effectively a 'how to guide'. Case studies from the newly emerging service infrastructures in the UK, USA and Australia will draw out the lessons learnt from working (or near to delivery) exemplars. Different approaches are highlighted and compared, for example, a case study of a researcher-focused strategy from Australia contrasted with a national, top-down approach. A chapter on the redeveloped UK ...

  13. Good to Great in IT Service Management: A Case Study

    NARCIS (Netherlands)

    Gilbert Gilbert Silvius; Eric Brugh, van der

    2009-01-01

    For IT services companies, delivering high quality IT services is of eminent importance. IT service quality drives customer satisfaction, which in its turn drives firm performance. It is this link that is addressed in this paper: How can the performance of customer service delivery teams be

  14. Ecosystem Services

    Science.gov (United States)

    Ecosystem goods and services are the many life-sustaining benefits we receive from nature and contribute to environmental and human health and well-being. Ecosystem-focused research will develop methods to measure ecosystem goods and services.

  15. On thinging things and serving services: technological mediation and inseparable goods

    NARCIS (Netherlands)

    Pieters, Wolter

    In our high-tech society, the design process involves profound questions about the effects of the resulting goods, and the responsibilities of designers. In the philosophy of technology, effects of “things‿ on user experience and behaviour have been discussed in terms of the concept of technological

  16. Quantifying capital goods for collection and transport of waste

    DEFF Research Database (Denmark)

    Brogaard, Line Kai-Sørensen; Christensen, Thomas Højlund

    2012-01-01

    he capital goods for collection and transport of waste were quantified for different types of containers (plastic containers, cubes and steel containers) and an 18-tonnes compacting collection truck. The data were collected from producers and vendors of the bins and the truck. The service lifetime...... tonne of waste handled. The impact of producing the capital goods for waste collection and transport cannot be neglected as the capital goods dominate (>85%) the categories human-toxicity (non-cancer and cancer), ecotoxicity, resource depletion and aquatic eutrophication, but also play a role (>13...

  17. USSR Report, Consumer Goods and Domestic Trade, No. 35

    National Research Council Canada - National Science Library

    1982-01-01

    PARTIAL CONTENTS: CONSUMER GOODS PRODUCTION AND DISTRIBUTION - Deputy Gosplan Chairman Lakhtin on Consumer Demand, Consumer Co-ps and State Trade Urged To Improve Service, Stepped Up Light Industry Construction Urged...

  18. USSR Report, Consumer Goods and Domestic Trade, No. 70.

    Science.gov (United States)

    1983-06-30

    and dining rooms is im- portant, it is important that consumer goods would always be available to customers , that here they would greet customers ...make proposals on improving the work routine and on organizing the advertising of consumer services, and organize and conduct explanatory work among...the basis of rayon consumer service combines. RPU’s incorporate integrated receiving centers and mobile receiving centers. The organization of

  19. Paying for international environmental public goods.

    Science.gov (United States)

    Arriagada, Rodrigo; Perrings, Charles

    2011-11-01

    Supply of international environmental public goods must meet certain conditions to be socially efficient, and several reasons explain why they are currently undersupplied. Diagnosis of the public goods failure associated with particular ecosystem services is critical to the development of the appropriate international response. There are two categories of international environmental public goods that are most likely to be undersupplied. One has an additive supply technology and the other has a weakest link supply technology. The degree to which the collective response should be targeted depends on the importance of supply from any one country. In principle, the solution for the undersupply lies in payments designed to compensate local providers for the additional costs they incur in meeting global demand. Targeted support may take the form of direct investment in supply (the Global Environment Facility model) or of payments for the benefits of supply (the Payments for Ecosystem Services model).

  20. PENERAPAN PRINSIP-PRINSIP GOOD GOVERNANCE DALAM PELAYANAN PUBLIK DI KANTOR CAMAT SAIL KOTA PEKANBARU

    Directory of Open Access Journals (Sweden)

    Sri Roserdevi Nasution

    2018-02-01

    Full Text Available Good Governance is the new face of hearts implement the principles of Public Service in the reform era. Public services Law No. 25 of 2009 is activities or circuit hearts Frame activities Fulfillment Services Under legislation with every citizen Share And Population differences Goods, services, and administrative services or Provided By Operation of Public Service. Public services carried out by the Government showed to society who asked service. Research Type singer is descriptive qualitative approach with, the techniques data collection using depth Interviews and Documentation. Results of Research Singer nearly all the principles of good governance hearts Services Not Running In accordance with From UNDP as Principles of Participation, legal rules, Transparency, Responsiveness, consensus-oriented, fairness, effectiveness, accountability, and strategic vision, Many Are Being inhibit the progress of the Principles of good governance. The conclusion from the findings of research, so authors concluded that the application of good governance in the hearts Implementation Services Head Office Sail Maximum yet. It is because that the singer Leadership And yet the implementation of communication subordinate ones in line so that although Head Already Trying to give the Best but if NOT in Support By subordinates will Difficult accomplished. Lack of human resources is a prayer One That Become an inhibiting factor hearts implementation of the Principles of good governance in the future Head Office Sail.

  1. Governing Civil Society Organisations and Constructing the Common Good

    DEFF Research Database (Denmark)

    Hein Jessen, Mathias

    This paper argues that civil society is something that must be produced and constructed in order to come into existence. This construction entails a specific production of what civil society is, which values are (and should be) present in it, what the common good is and how civil society and civil...... with specific (good) values, but is at the same time instrumentalised to provide welfare services the state can and will no longer provide. Civil society, civil society organisations and the common good are not given entities, but constantly produced and mobilised in different political conjunctures....

  2. International provision of trade services, trade, and fragmentation

    OpenAIRE

    Deardorff, Alan V.

    2001-01-01

    The author examines the special role that trade liberalization in services industries can play in stimulating trade in both services, and goods. International trade in goods requires inputs from such trade services as transportation, insurance, and finance, for example. Restrictions on services across borders, and within foreign countries add costs, and barriers to international trade. Lib...

  3. [Analysis of good practices for inhabitant participation in the clinical management units of the Andalusian Health Service (Spain)].

    Science.gov (United States)

    Gómez Martínez, M Eugenia; Pastor Moreno, Guadalupe; Pérez Corral, Olivia; Iriarte de Los Santos, M Teresa; Mena Jiménez, Ángel Luis; Escudero Espinosa, M Cecilia; García Romera, Inmaculada; Blanco García, Martín Germán; Martín Barato, Amelia

    To discover good practices for inhabitant participation in the clinical management units (CMUs) of the Andalusian Health Service (AHS) (Spain) and to explore the reasons perceived by CMU and AHS professionals that may influence the presence and distribution of those good practices among the CMU. Study with mixed methodology carried out in Andalusia (Spain) in two phases (2013-2015). Firstly, an online survey was delivered to the Directors of the CMUs which had set up an inhabitant participation commission. In a second phase, a qualitative study was carried out through semi-structured interviews with professionals from the Andalusian Health Service with previous experience in inhabitant participation. A descriptive analysis of the quantitative information and a semantic content analysis of the qualitative information were carried out. 530 CMUs took part in the survey. The inhabitant participation practices more often implemented in the CMUs are those related to the informing and consultation levels. Twelve professionals were interviewed in the second phase. Other practices with higher inhabitant involvement and delegation are secondary. The barriers which were identified by professionals are related to the beliefs and attitudes of the inhabitants, the professionals, the health system and the environment. The main practices for inhabitant participation in the CMUs are related to the most basic levels of participation. The method and dynamics which facilitate inhabitant empowerment within the health system are not clearly recognised. Copyright © 2016 SESPAS. Publicado por Elsevier España, S.L.U. All rights reserved.

  4. Practical Strategies for Integrating Final Ecosystem Goods and ...

    Science.gov (United States)

    The concept of Final Ecosystem Goods and Services (FEGS) explicitly connects ecosystem services to the people that benefit from them. This report presents a number of practical strategies for incorporating FEGS, and more broadly ecosystem services, into the decision-making process. Whether a decision process is in early or late stages, or whether a process includes informal or formal decision analysis, there are multiple points where ecosystem services concepts can be integrated. This report uses Structured Decision Making (SDM) as an organizing framework to illustrate the role ecosystem services can play in a values-focused decision-process, including: • Clarifying the decision context: Ecosystem services can help clarify the potential impacts of an issue on natural resources together with their spatial and temporal extent based on supply and delivery of those services, and help identify beneficiaries for inclusion as stakeholders in the deliberative process. • Defining objectives and performance measures: Ecosystem services may directly represent stakeholder objectives, or may be means toward achieving other objectives. • Creating alternatives: Ecosystem services can bring to light creative alternatives for achieving other social, economic, health, or general well-being objectives. • Estimating consequences: Ecosystem services assessments can implement ecological production functions (EPFs) and ecological benefits functions (EBFs) to link decision alt

  5. Role Coastumer Service PT. Bank Danamon Provide Service to Customers

    OpenAIRE

    ", NURJANAH; Hardani, Ninda

    2015-01-01

    PT. Bank Danamon Pekanbaru is the bank engaged in banking goods and services that always seeks to prioritize the satisfaction of its customers. The employee on duty and deal directly with the customer in providing services commonly known as customer service that are required to have the ability to serve customers accurately and quickly and have good communication skills. The purpose of this study was to determine the role of customer service as a receptionist, Deskman, salesman, customer rela...

  6. Post Implementation of Goods and Services Tax (GST) in Malaysia: Tax Agents’ Perceptions on Clients’ Compliance Behaviour and Tax Agents’ Roles in Promoting Compliance

    OpenAIRE

    Muhammad Izlawanie

    2017-01-01

    The Malaysian government introduced the Goods and Services Tax (GST) starting from 1 April 2015 to enhance the revenue collections and mitigate the transfer pricing manipulation. Tax agents play a significant role to help businesses to comply with GST law and regulations. After one year of GST implementation, it is vital to understand tax agents’ perceptions on clients’ compliance behaviour and tax agents’ roles in influencing compliance. A total of 30 registered tax agents completed a survey...

  7. Urbanization and Access Inequality to Collective Consumption Goods & Services related to Sanitation & Solid Waste in the cities of Sao Paulo State, Brazil

    Science.gov (United States)

    Roig, C. D. A.; Feitosa, F. D. F.; Monteiro, A. M. V.

    2016-12-01

    Cities are mainly a product of collective consumption and there is a pressing need to expand and deepen the discussion about the quality of access to collective goods and services in the urban world: the availability of electricity and potable water and its interrelation with the lack of solid waste management and wastewater treatment leading to pollution of water sources.This study attempts to measure urban stratification through access conditions to collective goods in the metropolitan regions of Sao Paulo State (SPS) by contributing with a research method that incorporates collective consumption as a core component of the population-environment relationship. The use of spatial analysis allows the examination of the structure and distribution of accessibility to sanitation services and basic urban infrastructure.The water stress situation in SPS is dramatic. The average water loss within these distribution systems is 34,3% and a 39% average sewage treatment rate of all wastewater generated. The SPS also imports 60,6% of electricity from other states that use mostly hydroelectric power which imposes greater pressure on the country's water resources. The energy and water crisis has harmed a number of essential rights related mostly to resource access and service continuity as suburban residents of poor municipalities are the ones most affected by disruptions.SPS is the most populous state of Brazil and this region of study is responsible for 75% of total State population with 83% of State GDP. There has been a major increase in water use conflicts such as power generation, urban water supply (including the Rio de Janeiro water demand) and the dilution of urban sewage and solid waste disposal. These collective consumption access problems demonstrate the urgent need for better integrated metropolitan management of natural resources and the urban commons.

  8. The Impact of Services on Economic Complexity: Service Sophistication as Route for Economic Growth.

    Science.gov (United States)

    Stojkoski, Viktor; Utkovski, Zoran; Kocarev, Ljupco

    2016-01-01

    Economic complexity reflects the amount of knowledge that is embedded in the productive structure of an economy. By combining tools from network science and econometrics, a robust and stable relationship between a country's productive structure and its economic growth has been established. Here we report that not only goods but also services are important for predicting the rate at which countries will grow. By adopting a terminology which classifies manufactured goods and delivered services as products, we investigate the influence of services on the country's productive structure. In particular, we provide evidence that complexity indices for services are in general higher than those for goods, which is reflected in a general tendency to rank countries with developed service sector higher than countries with economy centred on manufacturing of goods. By focusing on country dynamics based on experimental data, we investigate the impact of services on the economic complexity of countries measured in the product space (consisting of both goods and services). Importantly, we show that diversification of service exports and its sophistication can provide an additional route for economic growth in both developing and developed countries.

  9. The clinic as a good corporate neighbor.

    Science.gov (United States)

    Sass, Hans-Martin

    2013-02-01

    Clinics today specialize in health repair services similar to car repair shops; procedures and prices are standardized, regulated, and inflexibly uniform. Clinics of the future have to become Health Care Centers in order to be more respected and more effective corporate neighbors in offering outreach services in health education and preventive health care. The traditional concept of care for health is much broader than repair management and includes the promotion of lay health competence and responsibility in healthy social and natural environments. The corporate profile and ethics of the clinic as a good and competitive local neighbor will have to focus on [a] better personalized care, [b] education and services in preventive care, [c] direct or web-based information and advice for general, seasonal, or age related health risks, and on developing and improving trustworthy character traits of the clinic as a corporate person and a good neighbor.

  10. International Trade in Educational Services: Good or Bad?

    Science.gov (United States)

    Larsen, Kurt; Vincent-Lancrin, Stephan

    2002-01-01

    Analyzes the challenges and opportunities that international trade in educational services represents for higher education systems in industrialized and developing countries and shows the importance of international quality assurance in education. Makes the case that the lifelong learning sector is most likely to be affected by developments…

  11. The service dominant business model : a service focused conceptualization

    NARCIS (Netherlands)

    Lüftenegger, E.R.; Comuzzi, M.; Grefen, P.W.P.J.; Weisleder, C.A.

    2013-01-01

    Existing approaches on business model tools are constrained by the goods dominant way of doing business. Nowadays, the shift from goods based approaches towards a service dominant strategy requires novel business model tools specially focused for service business. In this report we present the

  12. On the Improvement of the Legislation Regulating the Powers of Public Authorities in the Field of Procurement of Goods, Works and Services for State and Municipal Needs

    Directory of Open Access Journals (Sweden)

    Evgeny V. Solomonov

    2016-11-01

    Full Text Available On the basis of a systematic analysis of the powers of public authorities, as well as legislation on contract system in the field of procurement of goods, works and services for state and municipal needs, the Authors come to a conclusion about the need to improve the existing legislation in this field of public relations.

  13. Marketing information goods and services in medical libraries and information centers.

    Science.gov (United States)

    Ashrafi-Rizi, Hasan; Kazempour, Zahra

    2012-01-01

    Marketing is one of the essential parts of any business corporation in the modern management. One can see the difference between corporations in gaining their goals, considering their marketing methods. Gaining more advantage or acquiring more funds can be of reasons for marketing, but these are not all the reasons. Perhaps the most important reason for marketing is increasing the customer satisfaction. This, in turn, leads to more willingness in payment and using services. Nowadays, due to rapid growth in ICT, changes in budgets, rapid growth in development and use of knowledge, variety of users and their needs, marketing has become an important factor in any library activities. Libraries are now more responsible in this regard, because marketing is now an important tool in improving users' satisfaction in using library services. Hence, marketing is now very important for libraries to survive in the increasing pressures of competitive conditions of the information market. This article is tapping on issues such as information marketing, principles of marketing, marketing techniques, developing markets, and marketing skills. Some recommendations are also presented for marketing in libraries.

  14. Marketing information goods and services in medical libraries and information centers

    Science.gov (United States)

    Ashrafi-rizi, Hasan; Kazempour, Zahra

    2012-01-01

    Marketing is one of the essential parts of any business corporation in the modern management. One can see the difference between corporations in gaining their goals, considering their marketing methods. Gaining more advantage or acquiring more funds can be of reasons for marketing, but these are not all the reasons. Perhaps the most important reason for marketing is increasing the customer satisfaction. This, in turn, leads to more willingness in payment and using services. Nowadays, due to rapid growth in ICT, changes in budgets, rapid growth in development and use of knowledge, variety of users and their needs, marketing has become an important factor in any library activities. Libraries are now more responsible in this regard, because marketing is now an important tool in improving users’ satisfaction in using library services. Hence, marketing is now very important for libraries to survive in the increasing pressures of competitive conditions of the information market. This article is tapping on issues such as information marketing, principles of marketing, marketing techniques, developing markets, and marketing skills. Some recommendations are also presented for marketing in libraries. PMID:23555112

  15. 7 CFR 28.421 - Good Middling Spotted Color.

    Science.gov (United States)

    2010-01-01

    ... 7 Agriculture 2 2010-01-01 2010-01-01 false Good Middling Spotted Color. 28.421 Section 28.421 Agriculture Regulations of the Department of Agriculture AGRICULTURAL MARKETING SERVICE (Standards... Color. Good Middling Spotted Color is color which is better than Strict Middling Spotted Color. ...

  16. On the evaluation of cultural and environmental public goods, and its implications for social innovation.

    Science.gov (United States)

    Graffeo, Michele; Bonini, Nicolao

    2013-01-01

    Public goods (e.g., parks) and welfare services (e.g., garbage disposal and transportation policies) are extremely important for the citizens' well-being but in the complex modern societies their influence and effectiveness are affected by the citizens' support. For this reason, it is crucial to understand which are the factors that influence the citizens' perception of the benefits, costs, and risks associated to public goods and welfare services. In this chapter, we describe some psychological variables that are relevant for the evaluation process of the public goods, but that are not considered by the standard economic models. At the same time, we show that some variables of central importance for the economic models do not significantly affect the citizens' evaluations. Finally, we discuss the concept of Nudge, a policy-making approach that suggests the use of psychological mechanisms to increase the citizens' support to public provision of welfare services. Copyright © 2013 Elsevier B.V. All rights reserved.

  17. THE EFFECTS OF KNOWLEDGE ECONOMY ON THE COSTS ANDCOST COMPARISON OF TRADITIONAL AND DIGITAL GOODS

    Directory of Open Access Journals (Sweden)

    Tolga Kara

    2011-07-01

    Full Text Available In traditional economics, the cost of production decreases as the production rateincreases (scale economics is valid. After a certain level average cost begins toincrease again (scale diseconomiesIn other words; as the production increases, aftera certain level the cost increasesgradually. On the contrary, in Knowledge Economicscost decreases gradually asthe production increases. Decreasing cost style isone of the most importantfeatures of new sector which is formed by Information technologies. The structureof cost in digital goods and services production differs from the traditionalproduction. Producing digital products goods generally require great deal ofinvestment at the beginning. Those investments canbe named as “sunk cost”. Bythis it is meant that, after giving up the investment it is not possible to get theinvested money by selling the goods or by other ways. However, once the digitalgoods are produced their reproduction (copying islow cost. Consequently, in theproduction of digital goods as the productions increases, the marginal and averagecost decrease and income increases. In productionof these types of goods thecost of developing them is important but afterwardscost of copying them orintroducing a similar one to the market is so low.Therefore marginal cost is notonly low but also equal to zero. In this research mainly the changes in the cost of digital goods and services are examined, however the effects of knowledge on thecosts of production of goods and services will be mentioned too.

  18. Quality Management of Services

    Directory of Open Access Journals (Sweden)

    Yuriy I. Dreizis

    2016-10-01

    Full Text Available It is shown that services take the leading place in modern, post-industrial society. The world economy has passed the period of deindustrialization and became service economy. Fundamentals of service economy are not physical goods, but service. The special nature of service and its property demands the mechanism of management, other than physical goods. Ensuring necessary quality of the provided service is one of the main problems, which is put before the organization by peculiar properties of service. Therefore, quality management of service is the most important branch of management of the modern organization.

  19. The Relaunching of Negotiations on Green Goods and Services: Any breakthrough in Sight?

    OpenAIRE

    De Melo, Jaime; Vijil, Mariana

    2014-01-01

    The Bali a minima agreement last December has given new hopes that the WTO is not dead. The recent announcement that negotiations on the reductions of tariffs on environmental goods are to resume starting from a list of goods identified by APEC members in September 2012 gives hope that the triple win outcome of the Doha round for trade, for development and for the environment-might materialize, at least partly. Or does it? This brève argues that unless the field of negotiations is widened, th...

  20. 7 CFR 51.481 - Very good internal quality.

    Science.gov (United States)

    2010-01-01

    ... 7 Agriculture 2 2010-01-01 2010-01-01 false Very good internal quality. 51.481 Section 51.481 Agriculture Regulations of the Department of Agriculture AGRICULTURAL MARKETING SERVICE (Standards... quality. Very good internal quality means that the combined juice from the edible portion of a sample of...

  1. Characteristics of Human Brain Activity during the Evaluation of Service-to-Service Brand Extension.

    Science.gov (United States)

    Yang, Taeyang; Lee, Seungji; Seomoon, Eunbi; Kim, Sung-Phil

    2018-01-01

    Brand extension is a marketing strategy to apply the previously established brand name into new goods or service. A number of studies have reported the characteristics of human event-related potentials (ERPs) in response to the evaluation of goods-to-goods brand extension. In contrast, human brain responses to the evaluation of service extension are relatively unexplored. The aim of this study was investigating cognitive processes underlying the evaluation of service-to-service brand extension with electroencephalography (EEG). A total of 56 text stimuli composed of service brand name (S1) followed by extended service name (S2) were presented to participants. The EEG of participants was recorded while participants were asked to evaluate whether a given brand extension was acceptable or not. The behavioral results revealed that participants could evaluate brand extension though they had little knowledge about the extended services, indicating the role of brand in the evaluation of the services. Additionally, we developed a method of grouping brand extension stimuli according to the fit levels obtained from behavioral responses, instead of grouping of stimuli a priori . The ERP analysis identified three components during the evaluation of brand extension: N2, P300, and N400. No difference in the N2 amplitude was found among the different levels of a fit between S1 and S2. The P300 amplitude for the low level of fit was greater than those for higher levels ( p service-to-service brand extension from goods-to-goods.

  2. Quantifying capital goods for collection and transport of waste.

    Science.gov (United States)

    Brogaard, Line K; Christensen, Thomas H

    2012-12-01

    The capital goods for collection and transport of waste were quantified for different types of containers (plastic containers, cubes and steel containers) and an 18-tonnes compacting collection truck. The data were collected from producers and vendors of the bins and the truck. The service lifetime and the capacity of the goods were also assessed. Environmental impact assessment of the production of the capital goods revealed that, per tonne of waste handled, the truck had the largest contribution followed by the steel container. Large high density polyethylene (HDPE) containers had the lowest impact per tonne of waste handled. The impact of producing the capital goods for waste collection and transport cannot be neglected as the capital goods dominate (>85%) the categories human-toxicity (non-cancer and cancer), ecotoxicity, resource depletion and aquatic eutrophication, but also play a role (>13%) within the other impact categories when compared with the impacts from combustion of fuels for the collection and transport of the waste, when a transport distance of 25 km was assumed.

  3. Experience of good practices in the Cooperative No Agricultural of Construction Services, Scaffold & Chest

    Directory of Open Access Journals (Sweden)

    Mariana Montenegro Morales

    2018-02-01

    Full Text Available The implementation of No Agricultural Cooperatives constitutes an economic solution to the current context of Cuba. Its real impact on the lives of thousands of Cubans and Cubans validates the guarantee of this movement even in the experimental stage, establishing a balance between its economic and social development. In correspondence, the present investigation is elaborated with the objective of showing the experiences and good practices that the Non-Agricultural Cooperative of Construction Services, Scaffolds and Cofres has had in terms of social responsibility and local development. The following methods and techniques were used: documentary review, non-participant observation, interviews and survey, which allowed for an analysis demonstrating that the growth of economic indicators should also favor the transformation of society, including that of partners, members and their families; as well as in the awareness of a social economy based on cooperativism. The need to implement a social accounting system in non-agricultural cooperatives that allows measuring its impact on the conception of a social management model was demonstrated.

  4. DISPARITIES BETWEEN SERVICES DEMANDED AND SERVICES RECEIVED IN TAIWANESE RESTAURANTS

    OpenAIRE

    Jui-Kuei Chen; I-Shuo Chen

    2010-01-01

    The aim of this study is to evaluate the service quality performance of Taiwanese foreign restaurants. After a review of the literature on service quality and discussions with managers of Taiwanese foreign restaurants, we decided to use the DINERSERV questionnaire. The methodology, an Importance-Performance Analysis (IPA), is used to categorize whole service items into four dimensions: 1) keep up the good work, 2) possible overkill, 3) low priority, and 4) concentrate here, all in accordance ...

  5. Understanding attitudes toward information and communication technology in home-care: Information and communication technology as a market good within Norwegian welfare services.

    Science.gov (United States)

    Øyen, Karianne Røssummoen; Sunde, Olivia Sissil; Solheim, Marit; Moricz, Sara; Ytrehus, Siri

    2018-09-01

    The aim of this study was to better understand nurses' and other staff members' attitudes toward the usefulness of information and communication technology in home-care settings. Research has found that beliefs about the expected benefits of information and communication technology impact the use of technology. Furthermore, inexperience with using information and communication technology may cause negative attitudes. This article is based on a questionnaire to 155 nurses and other staff members in home-care in Sogn og Fjordane county in Norway. The results revealed minimal use of information and communication technology at work; however, participants had positive attitudes regarding the potential benefits of information and communication technology use in home-care. Individuals' extensive use of and familiarity with different solutions in private lives could be an important context for explaining employees' attitudes. Given that information and communication technology is both a welfare service and a market good, this may explain individuals' positive attitudes toward information and communication technology despite their lack of experience with it at work. Experiences with information and communication technology as a market good and the way new technologies can affect work routines will affect the implementation of information and communication technology in home-care.

  6. Making the Common Good Common

    Science.gov (United States)

    Chase, Barbara

    2011-01-01

    How are independent schools to be useful to the wider world? Beyond their common commitment to educate their students for meaningful lives in service of the greater good, can they educate a broader constituency and, thus, share their resources and skills more broadly? Their answers to this question will be shaped by their independence. Any…

  7. Page | 69 ENSURING GOOD GOVERNANCE THROUGH ...

    African Journals Online (AJOL)

    Fr. Ikenga

    WAHAB, Ph.D, Sociology Department, International Islamic University, Malaysia, Email: ... Such regimes do not promote and practice good governance. ... The control that parliament exerts over the executive stems from one fundamental principle. ... taxation is necessary for the public service as declared by the crown.

  8. Operations and quality management for public service delivery improvement.

    Directory of Open Access Journals (Sweden)

    Paulin Mbecke

    2014-10-01

    Full Text Available Public service management reforms have not yet contributed to poverty eradication and generally socio-economic development of many African countries. The reforms suggested and implemented to date still prove to be weak in addressing the many challenges faced by the public service in delivering goods and services to the population. The failure of the current public service management calls for a consideration of business-driven approaches and practices that facilitate effectiveness, efficiency, competitiveness and flexibility in goods and services provision. The critical social theory methodology and the literature review technique described and raised awareness on service delivery chaos in South Africa. A public service reform that focuses on operations and quality management is one of the ways of improving and sustaining service delivery in South Africa. Operations management is an essential tool for the planning, execution, control, monitoring and evaluation of production processes. Quality management, in the other hand, is essential to ensure best quality of goods and services produced by the public service within acceptable time and available resources to meet or exceed people’s expectations. The operations and quality management framework proposed in this article is a potential alternative to the current service delivery crisis in South Africa.

  9. Self-Esteem and Service Learning.

    Science.gov (United States)

    Pereira, Carolyn

    1997-01-01

    Maintains that self-esteem is more than simply "feeling good" about oneself. It derives from having experienced meaningful success. A service learning program can accomplish this and avoid the self-preoccupation and narcissism that occasionally accompany self-esteem efforts. Service learning can replace this with empathy and commitment. (MJP)

  10. Managing public records in Zimbabwe: the road to good governance ...

    African Journals Online (AJOL)

    The ability by government departments to attain effective service delivery, accountability and good governance is largely determined by their records management practices. Delays and failure to access services due to missing or misplaced records from public institutions is a common challenge in Zimbabwe.

  11. 7 CFR 28.426 - Strict Good Ordinary Spotted Color.

    Science.gov (United States)

    2010-01-01

    ... 7 Agriculture 2 2010-01-01 2010-01-01 false Strict Good Ordinary Spotted Color. 28.426 Section 28.426 Agriculture Regulations of the Department of Agriculture AGRICULTURAL MARKETING SERVICE (Standards... Spotted Color. Strict Good Ordinary Spotted Color is color which is within the range represented by a set...

  12. Information System for the Goods Transport Service Network

    Directory of Open Access Journals (Sweden)

    Caj Holm

    2008-05-01

    Full Text Available Intermodal transport can reduce the load of the road infrastructure.Knowledge gives it the necessary competitiveness andhelps to control its costs. Fast reaction to changing conditions,opportunities and requirements gives remarkable advantage.Setting up integrated logistic chains using alternative transportmodes requires the trust and close interaction of a variety of actorsinvolved in managing the chain. Especially in the dynamicmobile environment, knowledge has so far not been effectivelyused. FREIGHTWISE tackles this complexity by developing aframework architecture anchored and validated in a range ofdemonstration cases involving commercial and public actors.This paper discusses the general FREIGHTWISE objectivesand its North-East Case, the Logistiikkainfo goods transportservice network information system to be implemented for theEstonian - Finnish transport chain.

  13. Goods and Services Tax (GST: The Importance of Comprehension Towards Achieving the Desired Awareness Among Malaysian

    Directory of Open Access Journals (Sweden)

    Othman Rani Diana

    2017-01-01

    Full Text Available In line with the implementation of value added tax (VAT by 160 countries, Malaysia has taken its own path with the introduction of goods and services tax (GST starting from 1 April 2015 to replace its previous tax system. This new tax system has been announced on 25 October 2013, which has given about 17 months for businesses and people in Malaysia to make a complete preparation for GST. GST is proven to be the fairer tax system to overcome the previous one which was not only limited in scope, but also came with a number of inherent weaknesses. Therefore, in order to achieve the desired awareness regarding GST, it is essential that all Malaysians have the required level of understanding in terms of its concepts, scopes, charges and mechanisms. This paper discusses the benefits of GST for the nation in the long run as well as the negative perceptions from the public. This should reveal the additional steps to be taken by the regulators in ensuring a better comprehension of this new tax system among the citizens as a support for the government’s tax reform, which has been programmed for Malaysia to move towards a high-income nation.

  14. 31 CFR 545.505 - Importation of goods, software, or technology exported from the territory of Afghanistan...

    Science.gov (United States)

    2010-07-01

    ... applicant submits proof satisfactory to the U.S. Customs Service that the goods, software, or technology... satisfactory to the U.S. Customs Service of the location of goods, software, or technology outside the... 31 Money and Finance: Treasury 3 2010-07-01 2010-07-01 false Importation of goods, software, or...

  15. Trade and the governance of ecosystem services

    International Nuclear Information System (INIS)

    Norgaard, Richard B.; Jin, Ling

    2008-01-01

    We work with a basic general equilibrium model of an economy with an industrial good and a rural good. Industrial good production results in pollution that affects the provision of ecosystem services and thereby the production of the rural good. The assignment of ecosystem rights to the industrial polluters or to the rural pollutees results in differential transaction costs that affect production possibilities between the two goods. Ecosystem rights are assigned to maximize social welfare. Over time, technological change and differences in income superiority affect the choice of the assignment of rights. Opening to trade affects the choice of the assignment of ecosystem rights depending on the nature of technological change, but the relative income superiority of goods no longer affects the assignment of ecosystem rights in a small economy. Thus, among other findings, we demonstrate that the phenomena known as the environmental Kuznets curve does not hold for the protection of ecosystem services in production, or production externalities generally, because trade separates consumption from production. (author)

  16. Trade and the governance of ecosystem services

    Energy Technology Data Exchange (ETDEWEB)

    Norgaard, Richard B.; Jin, Ling [Energy and Resources Group, University of California, Berkeley (United States)

    2008-07-15

    We work with a basic general equilibrium model of an economy with an industrial good and a rural good. Industrial good production results in pollution that affects the provision of ecosystem services and thereby the production of the rural good. The assignment of ecosystem rights to the industrial polluters or to the rural pollutees results in differential transaction costs that affect production possibilities between the two goods. Ecosystem rights are assigned to maximize social welfare. Over time, technological change and differences in income superiority affect the choice of the assignment of rights. Opening to trade affects the choice of the assignment of ecosystem rights depending on the nature of technological change, but the relative income superiority of goods no longer affects the assignment of ecosystem rights in a small economy. Thus, among other findings, we demonstrate that the phenomena known as the environmental Kuznets curve does not hold for the protection of ecosystem services in production, or production externalities generally, because trade separates consumption from production. (author)

  17. How will we know "good" qualitative research when we see it? Beginning the dialogue in health services research.

    Science.gov (United States)

    Devers, K J

    1999-12-01

    To lay the foundation for an explicit review and dialogue concerning the criteria that should be used to evaluate qualitative health services research. Clear criteria are critical for the discipline because they provide a benchmark against which research can be assessed. Existing literature in the social sciences and health services research, particularly in primary care and medicine. Traditional criteria for evaluating qualitative research are rooted in the philosophical perspective (positivism) most closely associated with quantitative research and methods. As a result, qualitative research and methods may not be used as frequently as they can be and research results generated from qualitative studies may not be disseminated as widely as possible. However, alternative criteria for evaluating qualitative research have been proposed that reflect a different philosophical perspective (post-positivism). Moreover, these criteria are tailored to the unique purposes for which qualitative research is used and the research designs traditionally employed. While criteria based on these two different philosophical perspectives have much in common, some important differences exist. The field of health services research must engage in a collective, "qualitative" process to determine which criteria to adopt (positivist or post-positivist), or whether some combination of the two is most appropriate. Greater clarity about the criteria used to evaluate qualitative research will strengthen the discipline by fostering a more appropriate and improved use of qualitative methods, a greater willingness to fund and publish "good" qualitative research, and the development of more informed consumers of qualitative research results.

  18. Good practices in Local Government - A first overview of Portuguese reality

    Science.gov (United States)

    Carvalhosa, P.; Portela, F.; Machado, J.; Santos, M. F.; Abelha, A.

    2017-03-01

    Good practices in eGov are being increasingly used by Local Governments being that it is considered by them as an advantage. The main goal is providing to the town hall a differentiation point and approximate their services to the citizens. For this, it is necessary to define and apply innovative strategies in order to increase the use of services by the citizens. This paper is framed in a research work and it presents a first overview of the existing good practices in eGov, taking in consideration the Portuguese’s reality. The good practices identified were distinguished with many awards and with a positive response from the target audience. The use of digital marketing strategies aims to increase their membership and coming closer the municipalities of its citizens through the dissemination of the good practices. At this moment the data collected are almost exclusively of good practice in Portugal, however some international practices were also identified. As a result of this study the community has a list of good practices that can be applied in their municipalities.

  19. 37 CFR 6.1 - International schedule of classes of goods and services.

    Science.gov (United States)

    2010-07-01

    ... preparations; sanitary preparations for medical purposes; dietetic substances adapted for medical use, food for... and other preparations for making beverages. 33. Alcoholic beverages (except beers). 34. Tobacco; smokers' articles; matches. Services 35. Advertising; business management; business administration; office...

  20. Ecosystem Science: measuring, mapping and predicting the production of nature’s goods and services

    Science.gov (United States)

    Our existence, let alone our well-being, depends on “goods and services” produced by ecosystems (food, purification of water and air, outdoor recreation, etc.). Humans have the power to enhance, protect, or degrade nature’s capacity to provide these ecosystem s...

  1. Good City Governance in India

    Directory of Open Access Journals (Sweden)

    Raj Kumar Siwach

    2014-06-01

    Full Text Available Good governance is identified as imperative for enhancing the performance of Municipal councils in India. This is against the backdrop of mounting service delivery challenges confronting these Municipalities especially in the Haryana province. Using a case-study design, the study assesses performance in the context of basic elements of participative governance, transparency and accountability. The article contributes to growing literature on public sector issues in the discipline.

  2. Characteristics of Human Brain Activity during the Evaluation of Service-to-Service Brand Extension

    Directory of Open Access Journals (Sweden)

    Taeyang Yang

    2018-02-01

    Full Text Available Brand extension is a marketing strategy to apply the previously established brand name into new goods or service. A number of studies have reported the characteristics of human event-related potentials (ERPs in response to the evaluation of goods-to-goods brand extension. In contrast, human brain responses to the evaluation of service extension are relatively unexplored. The aim of this study was investigating cognitive processes underlying the evaluation of service-to-service brand extension with electroencephalography (EEG. A total of 56 text stimuli composed of service brand name (S1 followed by extended service name (S2 were presented to participants. The EEG of participants was recorded while participants were asked to evaluate whether a given brand extension was acceptable or not. The behavioral results revealed that participants could evaluate brand extension though they had little knowledge about the extended services, indicating the role of brand in the evaluation of the services. Additionally, we developed a method of grouping brand extension stimuli according to the fit levels obtained from behavioral responses, instead of grouping of stimuli a priori. The ERP analysis identified three components during the evaluation of brand extension: N2, P300, and N400. No difference in the N2 amplitude was found among the different levels of a fit between S1 and S2. The P300 amplitude for the low level of fit was greater than those for higher levels (p < 0.05. The N400 amplitude was more negative for the mid- and high-level fits than the low level. The ERP results of P300 and N400 indicate that the early stage of brain extension evaluation might first detect low-fit brand extension as an improbable target followed by the late stage of the integration of S2 into S1. Along with previous findings, our results demonstrate different cognitive evaluation of service-to-service brand extension from goods-to-goods.

  3. Characteristics of Human Brain Activity during the Evaluation of Service-to-Service Brand Extension

    Science.gov (United States)

    Yang, Taeyang; Lee, Seungji; Seomoon, Eunbi; Kim, Sung-Phil

    2018-01-01

    Brand extension is a marketing strategy to apply the previously established brand name into new goods or service. A number of studies have reported the characteristics of human event-related potentials (ERPs) in response to the evaluation of goods-to-goods brand extension. In contrast, human brain responses to the evaluation of service extension are relatively unexplored. The aim of this study was investigating cognitive processes underlying the evaluation of service-to-service brand extension with electroencephalography (EEG). A total of 56 text stimuli composed of service brand name (S1) followed by extended service name (S2) were presented to participants. The EEG of participants was recorded while participants were asked to evaluate whether a given brand extension was acceptable or not. The behavioral results revealed that participants could evaluate brand extension though they had little knowledge about the extended services, indicating the role of brand in the evaluation of the services. Additionally, we developed a method of grouping brand extension stimuli according to the fit levels obtained from behavioral responses, instead of grouping of stimuli a priori. The ERP analysis identified three components during the evaluation of brand extension: N2, P300, and N400. No difference in the N2 amplitude was found among the different levels of a fit between S1 and S2. The P300 amplitude for the low level of fit was greater than those for higher levels (p < 0.05). The N400 amplitude was more negative for the mid- and high-level fits than the low level. The ERP results of P300 and N400 indicate that the early stage of brain extension evaluation might first detect low-fit brand extension as an improbable target followed by the late stage of the integration of S2 into S1. Along with previous findings, our results demonstrate different cognitive evaluation of service-to-service brand extension from goods-to-goods. PMID:29479313

  4. Good Governance According to Islamic Perspective

    Directory of Open Access Journals (Sweden)

    Mohamad Ismail Bin Mohamad Yunus

    2018-02-01

    Full Text Available Abstract The objectives of the professional agencies must embody provisions that promote good governance and embrace values of integrity and accountability and seek support from the public and the government of the day to provide an independent view on all matters. The universal truth is that everything should be done in the public good. Professionals form the backbone of human infrastructure in any economy, politics, social and legal growth. Their contributions through professional performance enhance the good delivery system that facilitates policies making and management for public sector. They provide the skills and talent in balancing the pursuits of maximization of services. The expression “good governance” has been constantly used lately in both public sector as well as private sector in Malaysia. In the context of a private body, it should be within the framework of the statute, which governs the body and also its constitution. In the public sector, it means that the administrators should act professionally and not to abuse or misuse the power or authority given to them. They are regarded as the trustees of the public at large. The scope of this article is on good public governance in the public sector or to be exact, good governmental administration as interpreted by the judiciary especially through its judicial review power and Islamic Perspective based on the principles of Maqasid As Shariah (Objectives of Islamic Law.   Keywords: Good Governance, Public Sector, Malaysian Law, Islamic Perspective, Maqasid As-Shariah.

  5. Supply chain dynamics in healthcare services.

    Science.gov (United States)

    Samuel, Cherian; Gonapa, Kasiviswanadh; Chaudhary, P K; Mishra, Ananya

    2010-01-01

    The purpose of this paper is to analyse health service supply chain systems. A great deal of literature is available on supply chain management in finished goods inventory situations; however, little research exists on managing service capacity when finished goods inventories are absent. System dynamics models for a typical service-oriented supply chain such as healthcare processes are developed, wherein three service stages are presented sequentially. Just like supply chains with finished goods inventory, healthcare service supply chains also show dynamic behaviour. Comparing options, service reduction, and capacity adjustment delays showed that reducing capacity adjustment and service delays gives better results. The study is confined to health service-oriented supply chains. Further work includes extending the study to service-oriented supply chains with parallel processing, i.e. having more than one stage to perform a similar operation and also to study the behaviour in service-oriented supply chains that have re-entrant orders and applications. Specific case studies can also be developed to reveal factors relevant to particular service-oriented supply chains. The paper explains the bullwhip effect in healthcare service-oriented supply chains. Reducing stages and capacity adjustment are strategic options for service-oriented supply chains. The paper throws light on policy options for managing healthcare service-oriented supply chain dynamics.

  6. 21 CFR 212.2 - What is current good manufacturing practice for PET drugs?

    Science.gov (United States)

    2010-04-01

    ..., holding, or distribution of PET drugs intended for human use. Current good manufacturing practice is... 21 Food and Drugs 4 2010-04-01 2010-04-01 false What is current good manufacturing practice for... HUMAN SERVICES (CONTINUED) DRUGS: GENERAL CURRENT GOOD MANUFACTURING PRACTICE FOR POSITRON EMISSION...

  7. SERVICE PROVISIONING IN MANETS USING SERVICE PROVIDER’S METRICS

    Directory of Open Access Journals (Sweden)

    K. Ponmozhi

    2012-09-01

    Full Text Available Service discovery technologies are exploited to enable services to advertise their existence in a dynamic way and can be discovered, configured and used by other devices with minimum of manual efforts. Automatic service discovery plays an important role in future network scenarios. Service discovery in distributed environment is difficult that too if the availability information of the services cannot be in a centralized node. The complexity is increased even further in the case of MANETs in which there will not be central intelligence also, the nodes involved may be on the move. The mobility issue leads to the situation of uncertainty about the service availability of the service provider. In this paper we propose a decentralized discovery mechanism. The basic idea is, distributing service information along with the availability metrics to the nodes. The metrics will give us the information to evaluate the goodness of the service provider. Every node will form multi-layered overlays of service providers sorted based on the metrics. When we send a query, each node will identify the service provider from the overlay with the good metric among the available providers (i.e. the one in the first position in the overlay. We define the message structures and methods needed for this proposal. The simulation result shows that in the high mobile environment too we could have a better convergence. We believe that the architecture presented here is a necessary component of any service provision framework.

  8. Globalizing Students Acting for the Common Good

    Science.gov (United States)

    Bencze, Larry; Carter, Lyn

    2011-01-01

    It is apparent that many of us live in a hyper-economized world, in which personal identities and routine practices are significantly oriented towards production and consumption of for-profit goods and services. Extreme consumerism resulting from this orientation often is associated with many personal, social, and environmental problems.…

  9. Deconstructing "Good Practice" Teaching Videos: An Analysis of Pre-Service Teachers' Reflections

    Science.gov (United States)

    Ineson, Gwen; Voutsina, Chronoula; Fielding, Helen; Barber, Patti; Rowland, Tim

    2015-01-01

    Video clips of mathematics lessons are used extensively in pre-service teacher education and continuing professional development activities. Given course time constraints, an opportunity to critique these videos is not always possible. Because of this, and because pre-service teachers make extensive use of material found during internet searches,…

  10. Rules of Origin for Goods and Services: Conceptual Issues and Economic Considerations

    OpenAIRE

    Hoekman, Bernard

    1993-01-01

    Rules of origin form part of the traditional trade policy landscape. They are necessary for any government that seeks to distinguish between different foreign sources of supply of a product. This paper provides a basic introduction to the conceptual issues that arise in this area. It discusses both origin rules for products and producers, the latter being crucial in the context of trade in services, and summarizes the results of the economic literature with respect to rules of origin. The int...

  11. Farmers' willingness to provide ecosystem services and effects of their spatial distribution

    DEFF Research Database (Denmark)

    Broch, Stine Wamberg; Strange, Niels; Jacobsen, Jette Bredahl

    2013-01-01

    The supply of ecosystem goods and services is spatially heterogeneous and the provision of such goods and services is also influenced by landowners' willingness to provide. This is particularly the case in countries such as Denmark where many properties are privately owned. However, little...... attention has previously been given to the relationship between farmers' willingness to provide a good or service and the spatial heterogeneity associated with their demand. In this study farmers' willingness to participate in afforestation contracts are investigated using a choice experiment of various...

  12. 78 FR 12068 - Device Good Manufacturing Practice Advisory Committee; Notice of Meeting

    Science.gov (United States)

    2013-02-21

    ... DEPARTMENT OF HEALTH AND HUMAN SERVICES Food and Drug Administration [Docket No. FDA-2013-N-0001] Device Good Manufacturing Practice Advisory Committee; Notice of Meeting AGENCY: Food and Drug... Committee: Device Good Manufacturing Practice Advisory Committee. General Function of the Committee: To...

  13. Telemedicine’s potential to support good dying in Nigeria: a qualitative study

    NARCIS (Netherlands)

    van Gurp, J.; Soyannwo, O.; Odebunmi, K.; Dania, S.; van Selm, M.; van Leeuwen, E.; Vissers, K.; Hasselaar, J.

    2015-01-01

    Objectives This qualitative study explores Nigerian health care professionals’ concepts of good dying/a good death and how telemedicine technologies and services would fit the current Nigerian palliative care practice. Materials and Methods Supported by the Centre for Palliative Care Nigeria (CPCN)

  14. Screening Mammography: Science, Policy and Politics–The Good, the Bad and the Ugly

    Science.gov (United States)

    Diana Petitti, MD, MPH, FACPM, an epidemiologic expert on women's health and evidence based medicine, with posts as vice chair and spokesperson for the U.S. Preventive Service Task Force, presented "Screening Mammography: Science, Policy and Politics–The Good, the Bad and the Ugly." 

  15. Service Provisioning Framework for Digital Smart Home Services

    OpenAIRE

    Kazanavicius , Egidijus; Imbrasas , Darius; Razukas , Mantas

    2011-01-01

    Part 3: Digital Goods and Products; International audience; “Development and Management Framework of Smart Home Services (SNAPAS)” is an innovative system, which seeks to fill the market niche of Smart Home services and fully complies with the priorities of scientific development approved by the European Parliament and Council. Framework is characterized by an open component-based pluggable architecture, which provides new forms of interactive services in home environments, including the thir...

  16. Good leadership for good quality

    OpenAIRE

    Franzon, Vilma Maria

    2016-01-01

    Good leadership is important if you like to have high quality in the results. My experience in the production of the television industry is that conditions for good leadership is insufficient. Therefore, I have tried to get answers for those two questions in my exam report: What are the characteristics of good leadership? What are the prerequisites for good leadership out of production? The method I used is a literature study and observation. I have read a number of books and research studies...

  17. Monitoring of good practices programs and independence for electricity and natural gas system operators. Report 2012

    International Nuclear Information System (INIS)

    2013-09-01

    Electricity and natural gas transmission system operators (TSO) and distribution system operators (DSO) are regulated operators that provide public service functions for the benefit of the network users and the consumers they serve. Accordingly, European and French law requires that they be under independent and nondiscriminatory obligations. In particular, they must develop a good practices program which includes a range of measures to prevent the risk of discriminatory practices in network access. Pursuant to Article L.134-15 of the Energy Code, the Energy Regulatory Commission (CRE) is publishing this year its 8. annual report on the monitoring of good practices programs and independence for electricity and natural gas system operators for the year 2012. This report is based on analysis of the 'reports on the implementation of good practices programs' submitted to the CRE by the operators in late 2012 and audits carried out by the CRE services in these companies in 2012

  18. Monitoring of good practices programs and independence for electricity and natural gas system operators. 2010 report

    International Nuclear Information System (INIS)

    2011-01-01

    Electricity and natural gas transmission system operators (TSO) and distribution system operators (DSO) are regulated operators that provide public service functions for the benefit of the network users and the consumers they serve. Accordingly, European and French law requires that they be under independent and nondiscriminatory obligations. In particular, they must develop a good practices program which includes a range of measures to prevent the risk of discriminatory practices in network access. Pursuant to Article L.134-15 of the Energy Code, the Energy Regulatory Commission (CRE) is publishing this year its 6. annual report on the monitoring of good practices programs and independence for electricity and natural gas system operators for the year 2010. This report is based on analysis of the 'reports on the implementation of good practices programs' submitted to the CRE by the operators in late 2010 and audits carried out by the CRE services in these companies in 2010

  19. Focusing on customer service.

    Science.gov (United States)

    1996-01-01

    This booklet is devoted to a consideration of how good customer service in family planning programs can generate demand for products and services, bring customers back, and reduce costs. Customer service is defined as increasing client satisfaction through continuous concern for client preferences, staff accountability to clients, and respect for the rights of clients. Issues discussed include the introduction of a customer service approach and gaining staff commitment. The experience of PROSALUD in Bolivia in recruiting appropriate staff, supervising staff, soliciting client feedback, and marketing services is offered as an example of a successful customer service approach. The key customer service functions are described as 1) establishing a welcoming atmosphere, 2) streamlining client flow, 3) personalizing client services, and 4) organizing and providing clear information to clients. The role of the manager in developing procedures is explored, and the COPE (Client-Oriented Provider-Efficient) process is presented as a good way to begin to make improvements. Techniques in staff training in customer service include brainstorming, role playing, using case studies (examples of which are provided), and engaging in practice sessions. Training also leads to the development of effective customer service attitudes, and the differences between these and organizational/staff-focused attitudes are illustrated in a chart. The use of communication skills (asking open-ended questions, helping clients express their concerns, engaging in active listening, and handling difficult situations) is considered. Good recovery skills are important when things go wrong. Gathering and using client feedback is the next topic considered. This involves identifying, recording, and discussing customer service issues as well as taking action on these issues and evaluating the results. The booklet ends by providing a sample of customer service indicators, considering the maintenance of a

  20. The Messiness of Common Good

    DEFF Research Database (Denmark)

    Feldt, Liv Egholm

    Civil society and its philanthropic and voluntary organisations are currently experiencing public and political attention and demands to safeguard society’s ‘common good’ through social cohesion and as providers of welfare services. This has raised the question by both practitioners and researchers...... that a distinction between the non-civil and the civil is more fruitful, if we want to understand the past, present and future messiness in place in defining the common good. Based on an ethnographic case analysis of a Danish corporate foundation between 1920 and 2014 the paper shows how philanthropic gift......-giving concepts, practices and operational forms throughout history have played a significant role in defining the common good and its future avenues. Through an analytical attitude based on microhistory, conceptual history and the sociology of translation it shows that civil society’s institutional logic always...

  1. Managing Database Services: An Approach Based in Information Technology Services Availabilty and Continuity Management

    Directory of Open Access Journals (Sweden)

    Leonardo Bastos Pontes

    2017-01-01

    Full Text Available This paper is held in the information technology services management environment, with a few ideas of information technology governance, and purposes to implement a hybrid model to manage the services of a database, based on the principles of information technology services management in a supplementary health operator. This approach utilizes fundamental nuances of services management guides, such as CMMI for Services, COBIT, ISO 20000, ITIL and MPS.BR for Services; it studies harmonically Availability and Continuity Management, as most part of the guides also do. This work has its importance because it keeps a good flow in the database and improves the agility of the systems in the accredited clinics in the health plan.

  2. Toolkit - South Africa's good waste management practices: lessons learned

    CSIR Research Space (South Africa)

    Afrika, M

    2010-02-01

    Full Text Available priority afforded to waste management and capacity problems to deliver services, although to different degrees. Despite this rather discouraging situation, certain municipalities have managed to overcome some of these challenges and good waste management...

  3. Public service or commodity goods? Electricity reforms, access, and the politics of development in Tanzania

    Science.gov (United States)

    Ghanadan, Rebecca Hansing

    Since the 1990s, power sector reforms have become paramount in energy policy, catalyzing a debate in Africa about market-based service provision and the effects of reforms on access. My research seeks to move beyond the conceptual divide by grounding attention not in abstract 'market forces' but rather in how development institutions shape energy services and actually practice policy on the ground. Using the case of Tanzania, a country known for having instituted some of the most extensive reforms and a 'success story' in Africa, I find that reforms are creating large burdens and barriers for access and use of services, including: increasing costs, enforcement pressures, and measures to impose 'market' discipline. However, I also find that many of the most significant outcomes are not found in direct 'market' changes, but rather how reforms are selective, partial, and shaped by the wider needs and claims of the institutions driving reforms, so that questions of how reforms are implemented, how they are measured, and who tells the story become as important as the policies themselves. Using a multiple-arenas framework, including (i) a household and community level study of urban energy conditions, (ii) a study of service and management conditions at the national electric utility, (iii) an examination of the international policy process, and (iv) a study of the history of electricity services across colonial, post-independence, and reform periods, I show that African energy reforms are a technical and political project connecting energy to international investments, donor aid programs, and elite interests within national governments. Energy reforms also involve fundamental service changes that are reorganizing how the costs and benefits of energy systems are distributed, allocated, and managed. The effects of reform extend beyond formal services to have wide-reaching repercussions within natural resources, and uneven social dynamics on the ground. These features point

  4. The importance of good time management in supporting succesful dental practice

    Directory of Open Access Journals (Sweden)

    Mita Juliawati

    2016-06-01

    Full Text Available n the globalization and Asean Economic Community (MEA era, especially in the era of  competition and modern dentistry, dentists need increasing services in order to maintain and increase patient visits. Especially in patient’s complain about dental services that caused by unmanaged time, such as late dentist, long queue of patients and time inefficiency in dental practice. The objective of this review is to discuss the importance of good time management ’in supporting successful dental pratice. Time management is the act or process of planning and exercising conscious control over the amount of time spent on specific activities, especially to increase  effectiveness, efficiency or productivity. Implementation in dental practice are as follow: planning, scheduling and time organizing to avoid wasted time. Proper time management resulted in greater efficiency and productivity, professional reputation,reduces stress and improves the image of dental practices. Routine evaluation is needed to increase time management quality. Efficient time management in dental practice requires organizing  individual tasks, analizing daily task, scheduling main projects, establishing deadlines and organizing workflow. The implementation in dental practice like organizing patients, medical and non medical employee daily schedule, managing the patient’s queue to get the minimum waiting time and avoiding doctors being late in giving services to patient. Setting good time management will make the dentist's work 'smarter not harder' to get more results with limited time. In principle all medical and non-medical personnel should support the implementation of service excellence in the health care services especially dental practice. The final objective in realizing good time management in dental clinic is concerning in quality service and aims to achieve patient satisfaction (customer satisfaction that the end goal is a loyal patient, customer loyalty and

  5. Understanding Nursing Home Worker Conceptualizations about Good Care

    Science.gov (United States)

    Chung, Gawon

    2013-01-01

    This study explored how direct care workers in nursing homes conceptualize good care and how their conceptualizations are influenced by external factors surrounding their work environment and the relational dynamics between them and residents. Study participants were drawn from a local service employees' union, and in-depth interviews were…

  6. Sharing the Costs of Access to a Set of Public Goods

    DEFF Research Database (Denmark)

    Hougaard, Jens Leth

    2018-01-01

    A group of agents share assess to a set of public goods. Each good has a cost and the total cost of all goods must be shared among the agents. Agents preferences are described by subsets of goods that provides the agent with service. As such, demands are binary, and it is further assumed...... that agents prefer a low cost share, but other differences in their individual preferences are irrelevant, making demand fully inelastic. The model captures central aspects of several classes of practical problems and therefore has many potential applications. The paper surveys some recent axiomatic...

  7. Awareness and use of and barriers to family planning services ...

    African Journals Online (AJOL)

    Methods. In a quantitative descriptive survey, 360 female undergraduate students ... Access to services was good. ... Levels of awareness and utilisation of family planning services are high among female students at the University of Lesotho.

  8. Good practice in social care: the views of people with severe and complex needs and those who support them.

    Science.gov (United States)

    Gridley, Kate; Brooks, Jenni; Glendinning, Caroline

    2014-11-01

    This paper reports findings drawn from a study of good practice in English social care for adults with disability and older people with severe and complex needs. People with severe and complex needs are a relatively small proportion of adult social care service users, but they are growing in numbers and have resource-intensive needs. The study involved qualitative research with adults with disability and older people with severe and complex needs, family carers and members of specialist organisations (n = 67), focusing on the features of social care services they considered to be good practice. Data were collected between August 2010 and June 2011. The approach to data collection was flexible, to accommodate participants' communication needs and preferences, including face-to-face and telephone interviews, Talking Mats(©) sessions and a focus group. Data were managed using Framework and analysed thematically. Features of good practice were considered at three levels: (i) everyday support; (ii) service organisation; and (iii) commissioning. Findings relating to the first two of these are presented here. Participants emphasised the importance of person-centred ways of working at all levels. Personalisation, as currently implemented in English social care, aims to shift power from professionals to service users through the allocation of personal budgets. This approach focuses very much on the role of the individual in directing his/her own support arrangements. However, participants in this study also stressed the importance of ongoing professional support, for example, from a specialist key worker or case manager to co-ordinate diverse services and ensure good practice at an organisational level. The paper argues that, despite the recent move to shift power from professionals to service users, people with the most complex needs still value support from professionals and appropriate organisational support. Without these, they risk being excluded from the benefits

  9. Assessment criteria of Polish customs services effectiveness in customs clearance of foreign trade goods

    Directory of Open Access Journals (Sweden)

    Katarzyna Szmyd

    2013-09-01

    Full Text Available In recent years Polish customs administration has undergone substantial changes not only in its structure but also in terms of tasks execution. Upon Poland’s accession to the European Union the western border was transformed into the internal border whereas the eastern border into the external border of the European Union, which led to a range of changes in the Customs Service. Those transformations made it necessary to lift customs control at border crossings from the western side. While becoming external border of the European Union Poland was obliged to adjust customs procedures to the Union standards. The abovementioned changes necessitated the need for organizational and structural transformation within the Customs Service. While performing statutory tasks the Customs Service provides safety and security for its citizens, makes it easier for reliable entrepreneurs to run their business activity as well as cares for the country’s finances. The effectiveness of the Customs Services depends to a large extent on functional infrastructure, state-of-the-art control devices, reliable communication system and innovative information solutions. It should improve the quality of the services provided, which would facilitate commodity circulation and make it possible to provide the merchandise straight to the entrepreneur, who deals with customs formalities on his or her own. Implementing new solutions – improvements by the Customs Service will provide substantial acceptance of its activities by citizens as well as entrepreneurs through providing more valuable services for the community, creating new possibilities in terms of business servic-ing by tapping into the already existing resources (effectiveness – better resource orientation, economy – better resource employment.

  10. Using benefit indicators to evaluate ecosystem services resulting from restoration

    Science.gov (United States)

    Ecological restoration can reestablish ecosystem services that provide valuable social and environmental benefits. Final ecosystem goods and services (FEGS) are the goods and services that directly benefit people. Explicitly identifying the people who benefit and characterizing w...

  11. The Business of Doing Good: A Creative Collaboration

    Science.gov (United States)

    Matsuda, Matt; Williams, David S., II

    2010-01-01

    In this article, the authors report on a successful collaboration between academic and student services that resulted in a Rutgers University Byrne Seminar on social entrepreneurship. The course, entitled "The Business of Doing Good: Combining Business Practices with Social Activism," was designed to inspire the next generation of change makers,…

  12. Good government and good governance: record keeping in a ...

    African Journals Online (AJOL)

    This article addresses the challenges that arise when record keeping systems are advocated as a necessary under-pinning for good government and good governance. The relationship between record keeping and accountability is analysed and contextualised in relation to transparency and Freedom of Information ...

  13. Forest biodiversity and the delivery of ecosystem goods and services: translating science into policy

    Science.gov (United States)

    Ian Thompson; Kimiko Okabe; Jason Tylianakis; Pushpam Kumar; Eckehard G. Brockerhoff; Nancy Schellhorn; John A. Parrotta; Robert Nasi

    2011-01-01

    Biodiversity is integral to almost all ecosystem processes, with some species playing key functional roles that are essential for maintaining the value of ecosystems to humans. However, many ecosystem services remain nonvalued, and decisionmakers rarely consider biodiversity in policy development, in part because the relationships between biodiversity and the provision...

  14. The Global Common Good and the Future of Academic Professionals

    Directory of Open Access Journals (Sweden)

    Genevieve G. Shaker

    2016-06-01

    Full Text Available In this epilogue to the special issue of Higher Learning Research Communications dedicated to higher education, community engagement, and the public good, Shaker addresses the unifying concept presented across the issue: the common good. For Shaker, this special issue responds to UNESCO’s call for educational institutions and educators to rethink education in the contemporary era and focuses on how academic endeavors can, do, and should act in service to a global common good. The essay stresses the academic workforce needs to be reimagined concurrently with rethinking the systems of education that will ensure the world and society “to which we aspire.” Faculty in all their diversity are the central and essential ingredient to a successful global educational response to the challenges of an equitable and just global society will create and disseminate the knowledge society needs. To close, Shaker notes publications such as this bring these conversations into sharper focus to align and connect them so that a rethought approach to higher education might generate discernible results within the relatively short time available.

  15. The Services Identity and Their Management in the Actual Economic Context

    Directory of Open Access Journals (Sweden)

    Bărăgan Laura Georgeta

    2017-01-01

    Full Text Available This article is an introduction to the unique characteristics of services and to their overall management within a dynamic context. The article highlights the economic and social significance of services, the differences between services and goods and the importance of management services.

  16. Awareness and perception of reference sources and services by ...

    African Journals Online (AJOL)

    ... e-mail, telephone and social media (e.g. facebook). It was also revealed that 228 (70.45%) have good knowledge of what reference source are; 192 (59.08%) have good understanding of what reference services are, and 241 (74.15%) make use of reference sources in the Federal University of Technology, Owerri library.

  17. 45 CFR 170.460 - Good standing as an ONC-ATCB.

    Science.gov (United States)

    2010-10-01

    ....460 Public Welfare DEPARTMENT OF HEALTH AND HUMAN SERVICES HEALTH INFORMATION TECHNOLOGY HEALTH INFORMATION TECHNOLOGY STANDARDS, IMPLEMENTATION SPECIFICATIONS, AND CERTIFICATION CRITERIA AND CERTIFICATION PROGRAMS FOR HEALTH INFORMATION TECHNOLOGY Temporary Certification Program for HIT § 170.460 Good standing...

  18. 2008 report on the Monitoring of good practices programs and independence for electricity and natural gas system operators

    International Nuclear Information System (INIS)

    2009-01-01

    Electricity and natural gas transmission system operators (TSO) and distribution system operators (DSO) are regulated operators that provide public service functions for the benefit of the network users and the consumers they serve. Accordingly, European and French law requires that they be under independent and nondiscriminatory obligations. In particular, they must develop a good practices program which includes a range of measures to prevent the risk of discriminatory practices in network access. Pursuant to Article L.134-15 of the Energy Code, the Energy Regulatory Commission (CRE) is publishing this year its 4. annual report on the monitoring of good practices programs and independence for electricity and natural gas system operators for the year 2008. This report is based on analysis of the 'reports on the implementation of good practices programs' submitted to the CRE by the operators in late 2008 and audits carried out by the CRE services in these companies in 2008

  19. 17 CFR 250.88 - Approval of mutual service companies; organization and conduct of business of subsidiary service...

    Science.gov (United States)

    2010-04-01

    ... and economical performance of services or construction or sale of goods by the company for or to its.... (a) Application for approval of a company as a mutual service company shall be filed by the company... finds that the company is so organized as to capitalization, ownership by, and representation of, member...

  20. Game design as marketing: How game mechanics create demand for virtual goods

    Directory of Open Access Journals (Sweden)

    Lehdonvirta, V.

    2010-01-01

    Full Text Available Selling virtual goods for real money is an increasingly popular revenue model for massively-multiplayer online games (MMOs, social networking sites (SNSs and other online hangouts. In this paper, we argue that the marketing of virtual goods currently falls short of what it could be. Game developers have long created compelling game designs, but having to market virtual goods to players is a relatively new situation to them. Professional marketers, on the other hand, tend to overlook the internal design of games and hangouts and focus on marketing the services as a whole. To begin bridging the gap, we propose that the design patterns and game mechanics commonly used in games and online hangouts should be viewed as a set of marketing techniques designed to sell virtual goods. Based on a review of a number of MMOs, we describe some of the most common patterns and game mechanics and show how their effects can be explained in terms of analogous techniques from marketing science. The results provide a new perspective to game design with interesting implications to developers. Moreover, they also suggest a radically new perspective to marketers of ordinary goods and services: viewing marketing as a form of game design.

  1. Telecommunications and Universal Service

    International Development Research Centre (IDRC) Digital Library (Canada)

    The book is intended to provide valuable input to the Universal Service Agency .... Figure 1 is not, of course, drawn to scale for South Africa. .... Such uneconomic customers and areas are mainly found in rural, peripheral, and less favoured regions. ... The United Kingdom is a good example of the enduring nature of this task.

  2. Sustainability through service perspectives, concepts and examples

    CERN Document Server

    Wolfson, Adi; Martin, Patrick M; Tavor, Dorith

    2015-01-01

    This book discusses the mutual relationship between service and sustainability. It covers methodologies and approaches and describes measurements and tools that can promote sustainability on the service market. Lastly, it presents the different applications of sustainability, together with examples of sustainable services. Environmental concerns have become integral to any decision-making process in the design and implementation of goods and services. With the increasing dominance of the service sector, and as service systems become more complex and interdisciplinary, the focus must move from the exchange of products to that of services. Newly created services should thus aim to incorporate sustainability into their designs while viewing sustainability as a service in its own right. Integrating sustainability in the service design and development process is essential to improving the sustainability of our society and preserving the environment. Moreover, doing so shifts the service boundaries from values that...

  3. Evaluasi Proses Perizinan Pelayanan Terpadu Satu Pintu (Ptsp) dalam Rangka Perwujudan Good Governance (Studi Penelitian : Upt Ptsp Provinsi Jawa Tengah)

    OpenAIRE

    krisilvana, agnes anindita; Teguh yuwono; herawati, Nunik Retno

    2017-01-01

    In the current era of reform the system of government based on absolute good governance to be applied, especially in the implementation of public services. The implementation of public services no longer aims only to meet statutory or considers administrative matters alone, but about government accountability and promote community. Implementation of good governance should be applied at the One Stop Services (OSS) which is where the licensing services ranging from application stage to the stag...

  4. Service availability and readiness for diabetes care at health ...

    African Journals Online (AJOL)

    EPHA USER33

    2Addis Ababa University, College of Health Science, School of Medicine, Department of Internal Medicine, ... Results: Among all health facilities, 59% of health facilities offer services for .... provide good-quality client services for diabetes,.

  5. Service-Learning and Philanthropy: Implications for Course Design

    Science.gov (United States)

    Hatcher, Julie A.; Studer, Morgan L.

    2015-01-01

    Developing good citizens is an historic role for higher education (Sullivan & Rosin, 2008) and the emergence of service-learning as a pedagogical strategy has heightened attention to the intentional educational objectives to be addressed in higher education. This article examines the role of service-learning in developing philanthropic values…

  6. Valuation of rangeland ecosystem services

    Science.gov (United States)

    Gascoigne, W.R.

    2011-01-01

    Economic valuation lends itself well to the anthropocentric orientation of ecosystem services. An economic perspective on ecosystems portrays them as natural assets providing a flow of goods and services valuable to individuals and society collectively. A few examples include the purification of drinking water, reduced risk from flooding and other extreme events, pollination of agricultural crops, climate regulation, and recreation opportunities from plant and animal habitat maintenance, among many others. Once these goods and services are identified and quantified, they can be monetized to complete the valuation process. The monetization of ecosystem goods and services (in the form of dollars) provides a common metric that allows for cross-comparison of attributes and evaluation of differing ecological scenarios. Complicating the monetization process is the fact that most of these goods and services are public and non-market in nature; meaning they are non-rival and non-exclusive and are typically not sold in a traditional market setting where monetary values are revealed. Instead, one must employ non-market valuation techniques, with primary valuation methods typically being very time and resource consuming, intimidating to non-economists, and often impractical. For these reasons, benefit transfer methods have gained popularity. This methodology harnesses the primary collection results of existing studies to make inferences about the economic values of non-market goods and services at an alternative policy site (in place and/or in time). For instance, if a primary valuation study on oak reestablishment on rangelands in southern California yielded a value of $30 per-acre associated with water regulation, this result can be transferred, with some adjustments, to say something about the value of an acre of oaks on rangelands in northern portions of the state. The economic valuation of rangeland ecosystem services has many roles. Economic values may be used as input

  7. How to get the customer service your practice deserves.

    Science.gov (United States)

    Cavallo, Nancy

    2009-01-01

    What is good customer service, and how can office managers and others who deal with medical supply distributors get the customer service they deserve? This article covers the basics of good customer service, including examples of companies known for putting the customer first-Nordstrom, Disney, Johnson &Johnson, and VaxServe. Helpful tips on what to look for in a distributor include personalized service, cost considerations, dedication, knowledge, experience, helpfulness, openness, reliability, and compatibility.

  8. Efficiency in health public services provision and market failure

    Directory of Open Access Journals (Sweden)

    Carlos Arturo Meza Carvajalino

    2006-07-01

    Full Text Available This document studies the theoretical foundations, the different controversies regarding the health service and the conceptions adopted from the hypotheses related to the market efficiency in the provision of a public service and the consequent market failures. The author thinks that when the health public service was delegated to the market in Colombia they originated failures in the competition, externalities, preference goods and services, asymmetry and redistribution, among the most relevant ones.

  9. Public Service Motivation, User Orientation, and Prescription Behaviour: Doing Good for Society or for the Individual User?

    DEFF Research Database (Denmark)

    Jensen, Ulrich Thy; Andersen, Lotte Bøgh

    2015-01-01

    Motivation to benefit individual recipients of public services (user orientation) can conflict with classic public service motivation linked to the interest of a collective entity. When actions intended to increase the well-being of an individual user can harm societal interests, the two types...... of motivation have different behavioural implications, but we know far too little about these potential trade-offs. This study analyses the relationships between public service motivation, user orientation, and antibiotic prescriptions for 407 general medical practitioners in Denmark. Use of antibiotics has...... a positive effect on the individual patient and (especially broad-spectrum antibiotics) a negative effect on society due to resistant bacteria. Combining survey and administrative data, we find that public service motivation and user orientation indeed are differently associated with prescription behaviour...

  10. DFS Associates: Simple ways to become a good manufacturer's representative

    OpenAIRE

    Sandra K. Pharre

    2018-01-01

    Being one of the trusted manufacturer’s representative firms for RF and microwave products and services, DFS Associates wanted to impart a few insights to consider in becoming a good manufacturer’s representative with this article. Firstly, you need to understand what it does if you’re interested on becoming one where it could be an individual or a small business that can represent a manufacturer’s products and services effectively to the marketplace. You can choose between representing one m...

  11. The Service Station.

    Science.gov (United States)

    Ohio State Univ., Columbus. Center for Vocational and Technical Education.

    The purpose of the teacher's guide is to encourage the primary student to expand his or her awareness of jobs within the community. The role of the service station worker is examined, with emphasis on the goods and services provided. Subject areas for which the materials in this guide have potential are social studies, art, and language. Each set…

  12. THE WEB SERVICE PROTOTYPE ON DELIVERY SYSTEM IN THE IMPLEMENTATION OF ENTERPRISE SERVICE BUS

    Directory of Open Access Journals (Sweden)

    Ghifari Munawar

    2017-04-01

    Full Text Available The main component of the logistics system is a delivery goods system. It has an enormous role in managing the entire historical shipment data from the start point (origin to the end of delivery (destination. This research aims to implement the Enterprise Service Bus (ESB on delivery systems as a middleware in the integration data process. ESB technology used in this research is NServiceBus. The stages of research using a prototype model to develop a web service that suits with theirs needs. Testing is done by tested two aspects of the exchange messages; the performance aspect and the aspect of independence. The test results show that the performance of the web service with the ESB application is better than the non-ESB user and Web services developed to have a good level of independence (loosely coupling.

  13. Marketing Auditing Services

    OpenAIRE

    Tuomivirta, Olga

    2009-01-01

    The study is done as a part of a bachelor’s study in Marketing at Laurea University of Applied Sciences. Marketing as a science appeared more than 50 years ago and is still developing. The purpose of the thesis work is to collect knowledge via marketing research, to understand how marketing is implemented by the case company–provider and compare the result to professional services marketing theory. Marketing professional services is difficult because services differ from goods. Marketing ...

  14. Annual report on the Monitoring of good practices programs and independence for electricity and natural gas system operators - 2006

    International Nuclear Information System (INIS)

    2007-01-01

    Electricity and natural gas transmission system operators (TSO) and distribution system operators (DSO) are regulated operators that provide public service functions for the benefit of the network users and the consumers they serve. Accordingly, European and French law requires that they be under independent and nondiscriminatory obligations. In particular, they must develop a good practices program which includes a range of measures to prevent the risk of discriminatory practices in network access. Pursuant to Article L.134-15 of the Energy Code, the Energy Regulatory Commission (CRE) is publishing this year its 2. annual report on the monitoring of good practices programs and independence for electricity and natural gas system operators for the year 2006. This report is based on analysis of the 'reports on the implementation of good practices programs' submitted to the CRE by the operators in late 2006 and audits carried out by the CRE services in these companies in 2006

  15. Annual report on the Monitoring of good practices programs and independence for electricity and natural gas system operators - 2007

    International Nuclear Information System (INIS)

    2008-01-01

    Electricity and natural gas transmission system operators (TSO) and distribution system operators (DSO) are regulated operators that provide public service functions for the benefit of the network users and the consumers they serve. Accordingly, European and French law requires that they be under independent and nondiscriminatory obligations. In particular, they must develop a good practices program which includes a range of measures to prevent the risk of discriminatory practices in network access. Pursuant to Article L.134-15 of the Energy Code, the Energy Regulatory Commission (CRE) is publishing this year its 3. annual report on the monitoring of good practices programs and independence for electricity and natural gas system operators for the year 2007. This report is based on analysis of the 'reports on the implementation of good practices programs' submitted to the CRE by the operators in late 2007 and audits carried out by the CRE services in these companies in 2007

  16. Outlook '98 - Service and Supply

    International Nuclear Information System (INIS)

    Fisher, R. E.

    1998-01-01

    Prospects in 1998 for the well service and supply sector in Canada''s oilpatch were examined. It was concluded that the relatively good times that the industry experienced during 1996 and 1997, will continue in 1998, not so much by way of expansion but by way of consolidating the gains made in previous years and by focusing on quality of service in order to sustain success. A leveling of the playing field is expected as a result of the recent correction in the stock market that brought prices back to more realistic levels. The service companies that will thrive will be those that go back to their roots and stay focused on what they do best, i.e. maintaining exceptional customer service, taking care of employees, and making a concentrated effort to run a safe operation

  17. Logistics Services Communication

    CERN Multimedia

    2006-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorisedto have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding. Logistics Services - FI Department - 79947

  18. Logistics Services Communication

    CERN Document Server

    2006-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorised to have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding. Logistics Services - FI Department - 79947

  19. 77 FR 35475 - Internal Revenue Service

    Science.gov (United States)

    2012-06-13

    ... contributions, consideration does not include de minimis goods or services. It also provides guidance on how..., maintenance, and purchase of services to provide information. Approved: June 6, 2012. Allan Hopkins, Tax... DEPARTMENT OF THE TREASURY Internal Revenue Service Proposed Collection; Comment Request for...

  20. The Good Investment.

    Science.gov (United States)

    Prescott, John E; Fresne, Julie A; Youngclaus, James A

    2017-07-01

    The authors reflect on the article in this issue entitled "Borrow or Serve? An Economic Analysis of Options for Financing a Medical School Education" by Marcu and colleagues, which makes a compelling case that a medical school education is a good investment, no matter what financing option students use, from federal service programs to federal loans. The lead author of this Commentary shares lessons learned from his own medical school education, which was funded by an Armed Forces Health Professions Scholarship, and from his current position interacting with medical students across the United States.Regardless of the financing path they choose, all students should understand basic financial concepts and the details of the various pathways that are available to pay for their medical school education, as well as how each could potentially impact their own future and that of their families. One underappreciated aspect of financing a medical school education is that federal repayment scenarios can link loan payments to income, rather than debt levels, which means that all physicians are able to afford their loan payments no matter what specialty they practice, what they are paid, or where they live.Medical education, while expensive, remains the good investment. An MD degree can lead to a lifetime of personal fulfillment and societal contributions. Everyone, with rare exceptions, accepted to a U.S. medical school will be able to finance their medical education via a path that aligns with their personal values and priorities.

  1. El buen gobierno de los servicios de salud de producción pública: ideas para avanzar Good governance of publicly-produced health services: ideas for moving forward

    Directory of Open Access Journals (Sweden)

    José Manuel Freire

    2011-06-01

    Full Text Available El buen desempeño de servicios de salud de producción pública tiene importancia vital, más allá del sector salud. Se aborda su buen gobierno y gestión a partir del marco conceptual de los valores e ideas del buen gobierno y de la experiencia de países más ejemplares, como referente práctico de buen desempeño. Se parte de la gran complejidad de los servicios públicos de salud, por su carácter público y su naturaleza profesional, y se identifican siete nudos gordianos de los servicios públicos de salud en España e Iberoamérica. Del concepto de buen gobierno se toma su carácter de referente ético y normativo y su potencial para renovar y dinamizar el gobierno de lo público. Del análisis comparado de los servicios de salud de producción pública se extraen ocho características que contribuyen a su buen desempeño. Se concluye con una reflexión sobre la importancia de compensar la posible hostilidad corporativa y gremial a un impulso reformista del statu-quo con alianzas que refuercen la confianza pública y el contrato social entre profesionales y ciudadanos en torno a los valores de los sistemas públicos de salud.The good performance of publicly-produced health services is of vital importance, well beyond the health sector. Taking into account the great complexity of the health services in the public sector due both to their public and professional nature, we identify seven Gordian Knots as being responsible for the most frequent problems of publicly produced health services in Spain and Latin America. From the concept of good governance we take its character as a normative and ethical benchmark and its potential to renew and invigorate the government of the public sector. From comparative analysis of publicly-produced health services in the best performing countries, we extract eight characteristics which contribute significantly to good performance. A final reflection is on the relevance of the importance of offsetting the

  2. The importance of good time management in supporting succesful dental practice

    OpenAIRE

    Mita Juliawati

    2016-01-01

    n the globalization and Asean Economic Community (MEA) era, especially in the era of  competition and modern dentistry, dentists need increasing services in order to maintain and increase patient visits. Especially in patient’s complain about dental services that caused by unmanaged time, such as late dentist, long queue of patients and time inefficiency in dental practice. The objective of this review is to discuss the importance of good time management ’in supporting successful dental prati...

  3. User Satisfaction Assessment To Edu-Eco Tourism Services Of Cibodas Botanical Garden

    Science.gov (United States)

    Hidayat, I. W.; Winarni

    2017-10-01

    Cibodas Botanical Garden (CBG) is a government institution which has principal duties and functions as area of conservation ex situ of wet highland plants, research, education and tourism, it very closely related to aspect of the services to user. Good services will support the sustainability and existence of CBG as a world class edu-eco tourism destination. The purpose of this study was to measure the quality of services which delivered and improvement which necessary at the future. Assessments were made based on 14 criteria of services aspect for user which need research-education services and regular tourism services activities. The study was conducted by distributing questionnaires to users of these services. Questionnaires distribution was conducted in early August 2015 and August 2016, the respondents were 124 and 207. The results were showed the user satisfaction at good level, there were 77.685 in 2015 and 72.08 in 2016. Although still at a good level, there were a decline in satisfaction levels based on the value. In the future, the managerial needs to continuously to improve it, in order to get a good or very good valuation.

  4. The Disorderly, Undisciplined State of the Good Order and Discipline Term

    Science.gov (United States)

    2016-02-16

    Command and Staff College. He holds a juris doctorate from Case Western Reserve University School of Law. iv Abstract Good order and... segregation was essential to “harmony and efficiency aboard ship.” The brass took the same view of admitting women to the service academies. In 1974, Lt...in the same document as “racial,” “ gender ,” “homosexual” or “military justice” revealed 1,705 responsive documents out of the original 2,883

  5. Post - Crisis Resilience and Trends in the International Service Exchanges by Romania

    Directory of Open Access Journals (Sweden)

    Lucretia Mariana Constantinescu

    2016-07-01

    Full Text Available International transactions that occur with non-tangible goods (also-called �invisible� trade represent more than a third of the world trade, recording a higher dynamics than that of the trade with tangible goods, whose rhythm goes over the dynamics of the global industrial production. The production globalization and the tendency of liberalization of the trade with merchandises, in the spirit of the European Union, have extended to the trade with non-tangible goods as well, and the demand for services has increased, massively contributing to the extension of the array of tradable services and the internationalization, at a fast pace, of the invisible trade. The international transactions with services represent, today, a major component of the international flow of values. In our work, we would like to briefly analyze the evolution of Romania�s services flows in terms of volume (as value and dynamics in the crisis and post-crisis years, to highlight a series of particularities suggesting �a decoupling of Romania�s trade with services from the evolutions that took place on the global and European level� and the fact that the year 2013 is equivalent to the vigorous relaunch of the Romanian trade with services, being a sure sign that these flows have regained their vigor after the crisis and we will also delineate some essential aspects such as the dynamic expansion of the business trade services, proving Romania�s increased attractiveness as a destination country for relocated services.

  6. Coordinator, Translation Services | IDRC - International ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    The Coordinator, Translation Services coordinates the overall operations of the ... services in IDRC by acting as the main resource person for internal clients ... all operational issues in order to ensure good quality products delivered on time.

  7. Nitrogen Deposition Effects on Ecosystem Services and Interactions with other Pollutants and Climate Change

    NARCIS (Netherlands)

    Erisman, J.W.; Leach, A.; Adams, M.; Vries, de W.

    2014-01-01

    Ecosystem services are defined as the ecological and socio-economic value of goods and services provided by natural and semi-natural ecosystems. Ecosystem services are being impacted by many human induced stresses, one of them being nitrogen (N) deposition and its interactions with other pollutants

  8. Pengaruh Penerapan Prinsip-Prinsip Good Governance Terhadap Kepuasan Kerja Pegawai (Studi pada Kantor Bupati Dairi Provinsi Sumatera Utara)

    OpenAIRE

    Ginting, Wiro Oktavius

    2016-01-01

    Good Governance is the process of organization of state power in implementing the provision of public goods and service called governance (government / governance) while the best practice is '' good governance '' (good governance). Good governance is applied within an institution will ultimately affect job satisfaction. For that good governance adopted by the organization is a factor that is very important and needs to be implemented properly so that the job satisfaction of employees in their...

  9. Business Development Management and Services Area

    International Nuclear Information System (INIS)

    2006-01-01

    The creation in ENSA of the new Business Development Management is meant to leverage ENSA's activities by taking advantage of the previous experience gained by the services area to have a much more active presence than before in both the national and international market for goods and services of the nuclear industry. The Management's activities go beyond the traditional, mature activity of large nuclear components manufacturing developed in ENSA since it was founded. This article details the activities of this new Management and its future projection. (Author)

  10. CUSTOMER SERVICES AND PRODUCT QUALITY

    Directory of Open Access Journals (Sweden)

    NEAMŢU Liviu

    2013-04-01

    Full Text Available Objective level of product is a combination of material elements. They are supplemented by satisfying highly heterogeneous and complex motivations, representing highly diverse subjective functions associated to product until individualization for each type of consumption. Thus it observes highly surprising developments of subjective function associated with a product and which determines in the consumer's opinion the quality level of the product. The present study examines the role of associated services covering the subjective function of the product in view of the fact that the utility or subjective function is dependent on elements such as style, fashion and fads. Consumers will no longer accept products with average quality of related services. For a company that wants to stay in the market and achieve profitability, the only solution is moving towards a complete product package type goods-services. Associated services are thus an indicator of quality and the best customer loyalty insurance policy, there is a close relationship between the quality of services provided by a firm, customer satisfaction and company profitability.

  11. What is it to practise good medical ethics? A Muslim's perspective.

    Science.gov (United States)

    Serour, G I

    2015-01-01

    Good medical ethics should aim at ensuring that all human beings enjoy the highest attainable standard of health. With the development of medical technology and health services, it became necessary to expand the four basic principles of medical ethics and link them to human rights. Despite the claim of the universality of those ethical principles, their perception and application in healthcare services are inevitably influenced by the religious background of the societies in which those services are provided. This paper highlights the methodology and principles employed by Muslim jurists in deriving rulings in the field of medical ethics, and it explains how ethical principles are interpreted through the lens of Islamic theory. The author explains how, as a Muslim obstetrician-gynaecologist with a special interest in medical ethics, including international consideration of reproductive ethics issues, he attempts to 'practise good medical ethics' by applying internationally accepted ethical principles in various healthcare contexts, in ways that are consistent with Islamic principles, and he identifies the evidence supporting his approach. He argues that healthcare providers have a right to respect for their conscientious convictions regarding both undertaking and not undertaking the delivery of lawful procedures. However, he also argues that withholding evidence-based medical services based on the conscientious objection of the healthcare provider is unethical as patients have the right to be referred to services providing such treatment. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.

  12. Shipping Service requests all users of wooden pallets

    CERN Multimedia

    2006-01-01

    The Shipping Service requests all users of wooden pallets marked 'EUR' (80x120 cm) or freight containers and lids marked 'CFF SBB FFS', which are subject to a refundable deposit and thus have a logistics exchange value, to make any they are holding available as soon as possible to CERN's Transport Service, which is responsible for collecting and returning them to the Goods Reception Service in Buildings 904 and 194. A large number of EUR pallets and CFF freight containers and lids are used as supports and packing cases for storing various items of equipment in buildings and underground areas. If you are using them for this purpose, please contact the Goods Reception Service who will be able to offer you alternative wooden pallets and containers that are available to cover special needs. The Goods Reception Service regularly needs to stock up on EUR pallets and CFF containers and lids in order to have sufficient available each day to be able to exchange them for those used by various carriers to deliver goo...

  13. Criss-Crossing Globalization : Uphill Flows of Skill-Intensive Goods and Foreign Direct Investment

    OpenAIRE

    Mattoo, Aaditya; Subramanian, Arvind

    2009-01-01

    This paper documents an unusual and possibly significant phenomenon: the export of skills, embodied in goods, services or capital from poorer to richer countries. The authors first present a set of stylized facts. Then, using a measure that combines the sophistication of a country s exports with the average income level of destination countries, they show that the performance of a number o...

  14. The power of management in medical services. Can we manage better for higher quality and more productive medical services?

    Directory of Open Access Journals (Sweden)

    Magdalena BARBU

    2010-06-01

    Full Text Available Medical services are the most important services of all since we all depend on them. Their quality and productivity can assure a wealthy nation and therefore good economical results. The offer of medical services depends on medical personnel and more than this, on the management in the medical field since any resource not managed well or not managed at all is only a lost one, regardless its value. Management is therefore the key, the “how to” method of obtaining the desired result. The same approach can be applied into our study in order to reach more productive medical services which to prove high quality to all patients. We need to use and to squeeze the entire force of management tools in order to reach our goal: accessible medical services full of quality. The current worldwide crisis situation makes us think that after job and food, even medical services (also a basic thing after all can become a “luxury” although this should never happen. Therefore we must do whatever needed to improve the way medical organizations are driven so that the quality of their medical services will be better and better and the productivity will be at a higher level. Medical management should have as a goal making it possible for patients to be able to solve their health problems as soon as possible and as good as possible.

  15. The Evolution of the Theory and Practice of State Regulation of Addictive Goods Markets

    Directory of Open Access Journals (Sweden)

    Roman Yuryevich Skokov

    2016-03-01

    Full Text Available The article discusses the evolution of state regulation of the market of addictive goods and services in the context of the periodization of ideas about the role of the state in the economy in general, in historical and economic era, in the formation of the species of addictive goods markets. In the age of mercantilism the sphere of regulation of addictive goods markets was not the subject of attention of economists, but in practice there is an idea of the need for state protectionism. During its criticism in the framework of the theory of physiocrats and in the beginning of the classical school, alcohol products become a subject of research of economists, as the major source of budgetary funds. The abolition of serfdom, the development of private industrial activity, changing the farming tax system to the excise tax, indicate the penetration of traditional liberal principles in domestic economy in the field of addictive goods. The German historical schools focused on the active role of the state with respect to national peculiarities of the economy, found support and development in the works of Russian scientists that support the alcohol and tobacco monopoly. In the Soviet period the principles of Marxist political economy were formed on the basis of total nationalization of production and distribution of allowed addictive goods. The margin school is characterized by psychological interpretation of economic processes in the field of addictive goods under the conditions of perfect competition, in particular the role of consumers in the pricing. In the period of theoretical struggle of monetarism against keynesianism, which coincided with the drug boom, there were areas of economics of crime and punishment, drugs. In the neoliberalism period the antiprohibitionist movement was formed in the field of addictive goods. Changing some postulates of neoclassical economics by neo-institutional economic theory contributed to the development of empirical

  16. Regulation and price setting of pilotage services in Brazil

    OpenAIRE

    Marcos M O Pinto; David J K Goldberg; Bruno Stupello; Christopher W Haley

    2010-01-01

    The Ministry of Ports (SEP) was created in 2007 to improve the efficiency of Brazilian maritime ports and boost international trade. One of the most important and challenging issues that SEP has been dealing with is the pilotage service provision. Although recognized as of good quality, the service is considered to be too expensive and unregulated. This article's objective is to demonstrate that the Brazilian monopolistic and unregulated model is not suitable for a public utility service such...

  17. Papillary Thyroid Cancer: The Good and Bad of the "Good Cancer".

    Science.gov (United States)

    Randle, Reese W; Bushman, Norah M; Orne, Jason; Balentine, Courtney J; Wendt, Elizabeth; Saucke, Megan; Pitt, Susan C; Macdonald, Cameron L; Connor, Nadine P; Sippel, Rebecca S

    2017-07-01

    Papillary thyroid cancer is often described as the "good cancer" because of its treatability and relatively favorable survival rates. This study sought to characterize the thoughts of papillary thyroid cancer patients as they relate to having the "good cancer." This qualitative study included 31 papillary thyroid cancer patients enrolled in an ongoing randomized trial. Semi-structured interviews were conducted with participants at the preoperative visit and two weeks, six weeks, six months, and one year after thyroidectomy. Grounded theory was used, inductively coding the first 113 interview transcripts with NVivo 11. The concept of thyroid cancer as "good cancer" emerged unprompted from 94% (n = 29) of participants, mostly concentrated around the time of diagnosis. Patients encountered this perception from healthcare providers, Internet research, friends, and preconceived ideas about other cancers. While patients generally appreciated optimism, this perspective also generated negative feelings. It eased the diagnosis of cancer but created confusion when individual experiences varied from expectations. Despite initially feeling reassured, participants described feeling the "good cancer" characterization invalidated their fears of having cancer. Thyroid cancer patients expressed that they did not want to hear that it's "only thyroid cancer" and that it's "no big deal," because "cancer is cancer," and it is significant. Patients with papillary thyroid cancer commonly confront the perception that their malignancy is "good," but the favorable prognosis and treatability of the disease do not comprehensively represent their cancer fight. The "good cancer" perception is at the root of many mixed and confusing emotions. Clinicians emphasize optimistic outcomes, hoping to comfort, but they might inadvertently invalidate the impact thyroid cancer has on patients' lives.

  18. Strategies for the goods and services market development: a new approach for the natural gas industry in Brazil; Estrategias para o desenvolvimento do mercado de bens e servicos: uma nova abordagem para a industria de gas natural no Brasil

    Energy Technology Data Exchange (ETDEWEB)

    Alonso, Paulo S.R. [PETROBRAS S.A., Rio de Janeiro, RJ (Brazil); Fernandes, Elton; Fonseca, Marcus V. de A. [Universidade Federal do Rio de Janeiro (UFRJ), RJ (Brazil). Coordenacao dos Programas de Pos-graduacao de Engenharia. Programa de Engenharia de Producao; Pinto, Maria C.L.F.P. [Universidade Federal do Rio de Janeiro (UFRJ), RJ (Brazil). Inst. de Quimica

    2004-07-01

    This work approaches the issue of developing the national goods and services market for the natural gas area, analyzing the constraints that exist today to the growth of the supply of goods and services and proposes innovative strategies and actions to accelerate the emergence of this supply. The suggested strategies and actions are presented in the form of two management models: the first aimed towards the development of pioneering equipment and the other directed to augmenting the supply of services within the country, focusing on human training programs, technological assistance to companies and the development of applied research projects. The models may be adopted by a company that intends to assume the leadership in the commercialization of natural gas, offering its clients not only a commodity but an energy solution. The innovation strategies applicable to each model are analyzed, discussing the advantages in the adoption of each one by the natural gas industry. The social profits resulting from the proposed actions and the general results expected from the adoption of the two models are presented focusing the contribution to foster the share of natural gas in the Brazilian Energy Matrix. (author)

  19. The Ten Commandments revisited: the Qualities of Good Library Space

    Directory of Open Access Journals (Sweden)

    Andrew McDonald

    2006-06-01

    Full Text Available An increasing diversity of imaginative new academic libraries are being constructed around the world, successfully combining exciting architectural expression, inspiring internal spaces and good functionality. Library managers must have a strong vision for the new library and this should inspire the design and the whole building process. This paper explores the key qualities of good learning space, whether in new or refurbished buildings. It is suggested that, ideally, learning space should be functional, adaptable, accessible, varied, interactive, conducive, environmentally suitable, safe and secure, efficient and suitable for information technology. New space should also have “oomph”, capturing the minds of users and the spirit of the university. These indicative issues should be discussed in the brief and throughout the planning process, and the priority given to them will depend on the mission and culture of the library. Greater attention is being given to daylight, natural ventilation, cultural artwork, noise management, security, disabled access, information skills training and provision for e-services. Planning is increasingly centred on people or the learner, emphasising the need for social, interactive and collaborative learning spaces as well as for traditional spaces for quiet study and reflection. Some libraries are joined-up with other services. The academic library is an enduring physical ‘place’, providing a blended, hybrid environment of traditional and electronic services crucial for the future of our universities and their communities.

  20. The water a public good

    International Nuclear Information System (INIS)

    Mira, Juan Camilo

    2008-01-01

    The campaign Water is a public good have been upheld by Ecofondo since march 2005,searching to develop public policies related to water justice forwarded from local experiences hold on by social organizations around the country. Colombia are a tropical country, one the most biological and cultural diverse in the world and is plentiful of water rivers ant other water bodies.However, there is an imminent environmental crisis named too a cultural crisis caused by the uses of land and natural resources. The actual public policies related to water supply, waste disposals and environmental conservation are weak indeed the complexity of the causes. The public service's privatization in Colombia early on the 90's that increased the fee and the governmental intention to privatise the water, struggle people against that and it is expressed trough conflicts related to access to natural resources. The water become a reason to social mobilization that in the near future will intent to change the National Constitution to take in, the water as a human right, the water supply as a public service only, and the special importance of the ecosystem regulators of the water cycle

  1. Water Security and Services in the Caribbean

    Directory of Open Access Journals (Sweden)

    Adrian Cashman

    2014-05-01

    Full Text Available The efficient management of water resources and services continues to be a concern in many of the small island states of the Caribbean. There are growing concerns over the ability of governments in the region to ensure the good management and provision of water without jeopardizing economic growth and the maintenance of social well-being. This paper provides an overview of the major factors influencing the water security facing the Caribbean Region and how the emerging concerns are being addressed. The key challenges and vulnerabilities may be summarized as lack of data and barriers to making available what information there is. Forward planning has been largely neglected and is symptomatic of a lack of appreciation of the need for having national water policies. In this respect Jamaica’s development of a national master water plan serves as a good example of what is needed. Water service providers have to be efficient, well managed and allowed to do their job. This means that they have to be on a sound financial footing. The challenge is to find the balance between appropriate political and regulatory oversight and the autonomy of water managers and service providers.

  2. Announcement by the Internal Transport Service

    CERN Multimedia

    2015-01-01

    The Shipping Service requests all users of wooden pallets, freight containers and lids that are no longer in use to contact the Internal Transport Service of the GS department (George Truelove), which is responsible for collecting and returning them to the Goods Reception Service in Buildings 904 and 194. Please also contact Mr. Truelove if you receive an order that is not meant for you. Internal Transport Service

  3. Comparative Assessment of Goods and Services Provided by Grazing Regulation and Reforestation in Degraded Mediterranean Rangelands

    NARCIS (Netherlands)

    Papanastasis, Vasilios P.; Bautista, Susana; Chouvardas, Dimitrios; Mantzanas, Konstantinos; Papadimitriou, Maria; Garcia Mayor, Angeles; Koukioumi, Polina; Papaioannou, Athanasios; Vallejo, Ramon V.

    2017-01-01

    Several management actions are applied to restore ecosystem services in degraded Mediterranean rangelands, which range from adjusting the grazing pressure to the removal of grazers and pine plantations. Four such actions were assessed in Quercus coccifera L. shrublands in northern Greece: (i)

  4. Good Intentions Pave the Way to Hierarchy: A Retrospective Autoethnographic Approach

    Science.gov (United States)

    Tilley-Lubbs, Gresilda A.

    2009-01-01

    I explore certain complexities of partnering university students with members of the Mexican and Honduran immigrant community through service-learning. I reveal how my "good intentions" inadvertently created social hierarchy and deficit notions of the community, establishing the students as "haves" and community members as "have-nots." Critically…

  5. Competing Goodness: Perceptions of Person-Centered Culture Change within Human Service Agencies

    Science.gov (United States)

    Starling, Stacey Lee

    2012-01-01

    Front and center in the endeavor to "reform" health care is the appeal to change the culture of aging within provider organizations situated in the long-term care continuum. Person-centeredness is the latest philosophical overlay to aging care and supports and services. As a dominate paradigm guiding change, the movement intends to shift…

  6. Taxpayers’ Competency Level in Governing Goods Services Tax (GST) Compliance: Malaysia Scenario

    OpenAIRE

    Hambali Siti Syaqilah; Kamaluddin Amrizah

    2017-01-01

    GST implementation in Malaysia in April 2015 is part of the tax reformation with the goal of having a more efficient and effective taxation system. A successful tax reformation requires a high acceptance from taxpayers. In order to aid in the acceptance of GST implementation, taxpayers need to have a good competency level reflected through proper knowledge and awareness of the GST system, also known as GST literacy. Thus, the main objective of this study is to assess the level of GST literacy...

  7. Service Value Chains and Effects of Scale

    NARCIS (Netherlands)

    Nooteboom, B.

    2007-01-01

    This paper generalizes Porter’s notion of the value chain for the analysis of service industries. The generalization entails that the flow and the physical transformation and assembly of goods that are characteristic of manufacturing are generalized into flows and transformation of data and flows

  8. Brazilian oil and gas supply and service industry's: context and perspectives; Contexto e perspectivas do segmento para-petrolifero brasileiro

    Energy Technology Data Exchange (ETDEWEB)

    Oliveira, Antonio Ricardo Pimentel de [PETROBRAS, Rio de Janeiro, RJ (Brazil)

    2008-07-01

    This paper describes the goods and services supply oil segment, as different than the oil companies segment itself. It points to the transformations in the goods and services supply segment from the 1980s until now. At that time with low international oil prices, the oil companies induced the goods and services firms to assume a major role in development of technology. Inside the country here, the goods and services segment had high local content performance but it was associated to low technology intensity or to branches of large multinational firms installed in the Brazilian market. The paper points the French approaching on this same oil segment and its applicability to the Brazilian case, giving one example of financial R and D resources for supporting such a target. Otherwise than in France some specific obstacles can be found here in that development purpose. As alternative some others scenarios were finally explored in the paper for further suggestions for institutional approaching in this Brazilian industrial oil segment. (author)

  9. Employment differences in services: the role of wages, productivity and demand

    NARCIS (Netherlands)

    Glyn, A.; Salverda, W.; Möller, J.; Schmitt, J.; Sollogoub, M.

    2005-01-01

    recent decades reflected the failure of services-employment rates in Europe to converge to American levels whilst European employment rates in goods production were falling rapidly towards those of the USA. The services-employment gap is concentrated in distribution (retail and hotels and catering)

  10. Determinants of customer satisfaction with professional services: A study of consultants services

    DEFF Research Database (Denmark)

    Sonne, Anne-Mette

    1999-01-01

    Although models of service quality and customer satisfaction have been well researched within the consumer goods and services area, much less attention has been paid to high involvement business-to-business service satisfaction. The objective of this study is to contribute to this stream...... of research through a survey of customers of the Norwegian Institute of Fisheries and Aquaculture. Information on which factors are the determinants of customer satisfaction is important to consultants since customer satisfaction is what the service business depends on for repeat business. In this study we...... found that customer satisfaction is mostly influenced by the perceived competence of the consultant and the technical reliability demonstrated in the project. However, the perceived service quality is also influenced by the way the customer is treated during the service production process....

  11. Monitoring of good practices programs and independence for electricity and natural gas system operators in 2015 and 2016. Follow-up report, January 2017

    International Nuclear Information System (INIS)

    2017-01-01

    Electricity and natural gas transmission system operators (TSO) and distribution system operators (DSO) are regulated operators that provide public service functions for the benefit of the network users and the consumers they serve. Accordingly, European and French law requires that they be under independent and nondiscriminatory obligations. In particular, they must develop a good practices program which includes a range of measures to prevent the risk of discriminatory practices in network access. Pursuant to Article L.134-15 of the Energy Code, the Energy Regulatory Commission (CRE) is publishing this year its 10. annual report on the monitoring of good practices programs and independence for electricity and natural gas system operators for the 2015-2016 period. This report is based on analysis of the 'reports on the implementation of good practices programs' submitted to the CRE by the operators in 2015-2016 and audits carried out by the CRE services in these companies during the same period

  12. Internal data market services: an ontology-based architecture and its evaluation

    NARCIS (Netherlands)

    Wijnhoven, Alphonsus B.J.M.; van den Belt, Edwin; Verbruggen, Eddy; van der Vet, P.E.

    2003-01-01

    On information markets, many suppliers and buyers of information goods exchange values. Some of these goods are data, whose value is created in buyer interactions with data sources. These interactions are enabled by data market services (DMS). DMS give access to one or several data sources. The

  13. Internal data market services: An ontology-based architecture and its evaluation

    NARCIS (Netherlands)

    Wijnhoven, Alphonsus B.J.M.; van der Belt, E.; Verbruggen, E; van der Vet, P.E.

    2003-01-01

    On information markets, many suppliers and buyers of information goods exchange values. Some of these goods are data, whose value is created in buyer interactions with data sources. These interactions are enabled by data market services (DMS). DMS give access to one or several data sources. The

  14. Product-oriented design theory for digital information services: A literature review.

    NARCIS (Netherlands)

    Wijnhoven, Alphonsus B.J.M.; Kraaijenbrink, Jeroen

    2008-01-01

    Purpose – The purpose of this paper is to give a structured literature review, design concepts, and research propositions related to a product-oriented design theory for information services. Information services facilitate the exchange of information goods with or without transforming these goods.

  15. Food Production & Service Curriculum Guide.

    Science.gov (United States)

    Michigan State Univ., East Lansing. Coll. of Agriculture and Natural Resources Education Inst.

    This curriculum guide deals with planning and implementing a course in food production and service. Addressed in the course are the following topics: using basic food service processes; performing the tasks of a kitchen helper, stock clerk, baker's helper, pastry helper, cook's helper, pantry goods maker, short order cook, cook, dining room…

  16. Analyzing Music Services Positioning Through Qualitative Research

    OpenAIRE

    Cuadrado, Manuel; Miquel, María José; Montoro, Juan D.

    2015-01-01

    Information technologies have produced new ways of distributing and consuming music, mainly by youth, in relation to both goods and services. In the case of goods, there has been a dramatic shift from traditional ways of buying and listening to music to new digital platforms. There has also been an evolution in relation to music services. In this sense, live music concerts have been losing their audiences over the past few years, as have music radio stations, in favor of streaming platforms. ...

  17. Shipping Service calls on all users of wooden pallets

    CERN Multimedia

    2006-01-01

    The Shipping Service requests all users of wooden pallets marked 'EUR' (80x120 cm) or freight containers and lids marked 'CFF SBB FFS', which are subject to a refundable deposit and thus have a logistics exchange value, to make any they are holding available as soon as possible to CERN's Transport Service, which is responsible for collecting and returning them to the Goods Reception Service in Buildings 904 and 194. A large number of EUR pallets and CFF freight containers and lids are used as supports and packing cases for storing various items of equipment in buildings and underground areas. If you are using them for this purpose, please contact the Goods Reception Service, which will be able to offer you alternative wooden pallets and containers that are available to cover special needs. The Goods Reception Service regularly needs to stock up on EUR pallets and CFF containers and lids in order to have sufficient available each day to be able to exchange them for those used by various carriers to deliver g...

  18. Communication and Ethical Behavior in the Public Service

    OpenAIRE

    Arta Musaraj; Julejda Gerxhi

    2010-01-01

    Setting up public administration which operates effectively and taking over responsibilities, both crucial on the point of view of the democracy indicators, requires great effort from all social stake holders in setting up and maintaining a public service organization. This notion implies the setting in function of the instruments and procedures that prevent undesirable behavior and provide encouragement of good behavior among operators of those services. While doing this, communication as a ...

  19. Ecocultural Attributes: Evaluating Ecological Degradation in Terms of Ecological Goods and Services Versus Subsistence and Tribal Values

    Science.gov (United States)

    Burger, Joanna; Gochfeld, Michael; Pletnikoff, Karen; Snigaroff, Ronald; Snigaroff, Daniel; Stamm, Tim

    2014-01-01

    It is becoming increasingly clear that scientists, managers, lawyers, public policymakers, and the public must decide how to value what is provided by, and is a consequence of, natural resources. While “Western” scientists have clear definitions for the goods and services that ecosystems provide, we contend that these categories do not encompass the full totality of the values provided by natural resources. Partly the confusion results from a limited view of natural resources derived from the need to monetize the value of ecosystems and their component parts. Partly it derives from the “Western” way of separating natural resources from cultural resources or values, and partly it derives from the false dichotomy of assuming that ecosystems are natural, and anything constructed by man is not natural. In this article, we explore the previous assumptions, and suggest that because cultural resources often derive from, and indeed require, intact and unspoiled natural ecosystems or settings, that these values are rightly part of natural resources. The distinction is not trivial because of the current emphasis on cleaning up chemically and radiologically contaminated sites, on restoration of damaged ecosystems, on natural resource damage assessments, and on long-term stewardship goals. All of these processes depend upon defining natural resources appropriately. Several laws, regulations, and protocols depend upon natural resource trustees to protect natural resources on trust lands, which could lead to the circular definition that natural resources are those resources that the trustees feel they are responsible for. Where subsistence or tribal peoples are involved, the definition of natural resources should be broadened to include those ecocultural attributes that are dependent upon, and have incorporated, natural resources. For example, a traditional hunting and fishing ground is less valued by subsistence peoples if it is despoiled by contamination or physical

  20. Charging Users for Library Service.

    Science.gov (United States)

    Cooper, Michael D.

    1978-01-01

    Examines the question of instituting direct charges for library service, using on-line bibliographic searching as an example, and contrasts this with the current indirect charging system where services are paid for by taxes. Information, as a merit good, should be supplied with or without direct charges, depending upon user status. (CWM)

  1. Announcement by the Logistics Service

    CERN Document Server

    GS Department

    2011-01-01

    Please note that CERN will dispatch or deliver only packages that relate to official orders or contracts. Individuals are not authorised to have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your co-operation. GS-IS-LS Service

  2. OPTIMIZING PUBLIC SERVICE THROUGH E-GOV SERVICES (THE CASE OF PUBLIC SERVICE IN SOUTH JAKARTA MUNICIPALITY

    Directory of Open Access Journals (Sweden)

    Florentina Ratih Wulandari

    2012-08-01

    Full Text Available The development of information technology and public administration paradigms that emphasize services for the benefit of society has affected the strategic efforts of e-Gov in Indonesia. For that, there is a need to create qualified, competitive, effective and efficient of the public services. Indonesia’s E-Gov Policy has been applying principles of good governance and information technology to serve and interact with the community. Some local governments, including South Jakarta Municipality has been implementing e-Gov to optimize public service. e-Gov in South Jakarta Municipality is reflected on the implementation of a management information technology to improve services to the community by creating a web site, namely http://selatan.jakarta.go.id/. The information presented in South Jakarta Municipality website includes tourism, local regulations, and other information of Municipality of South Jakarta.

  3. How To Stretch Your Food Service Dollars

    Science.gov (United States)

    Anderson, B. Robert

    1973-01-01

    The implications of any program as large as food service suggests that the administrator be conversant with the total field of food service distribution and the extras'' available as part of a burgeoning industry. An administrator has the right to expect competitive prices, excellent quality, good delivery, and superior peripheral services.…

  4. Design for availability : a holistic approach to create value for manufacturers and customers of capital goods

    NARCIS (Netherlands)

    Smets, L.P.M.; Houtum, van G.J.J.A.N.; Langerak, F.

    2012-01-01

    This research introduces a holistic framework called Design for Availability that uses the principles of Lean Sigma and Design for X to cost-effectively optimize the availability of capital goods (i.e., technical systems used in the production of end-products or -services such as medical systems,

  5. Service design as the ground for alternative social and economic scenarios

    DEFF Research Database (Denmark)

    Sbordone, Maria Antonietta; Morelli, Nicola

    2017-01-01

    , such as experience, time, knowledge, new roles in working and consuming. The actions triggered by service design move the center of value production from material goods to immaterial actions and performances. Services also propose new dynamics of relational mediation among stakeholders in social and economic systems......This paper focuses on Service Design as the theoretical and operative framework for activities in very diversified contexts. Within this framework, the paper analyses the design of services and service systems as a form of mediation, integration and diffusion of new operational practices...

  6. The political economy of services trade agreements

    OpenAIRE

    FIORINI, Matteo; LEBRAND, Mathilde

    2016-01-01

    Why do governments sign services trade agreements? This paper focuses on the role of international agreements in the context of trade in services when services are used as intermediate inputs in downstream industries. Compared to goods, services inputs are mostly non-tradable and complementary to other factors of production. We build a theoretical trade policy framework in which firms use foreign investment to contest foreign markets in services sectors and governments can restrict the entry ...

  7. GOOD GOVERNANCE AND TRANSFORMATION

    Directory of Open Access Journals (Sweden)

    Hans-Jürgen WAGENER

    2005-12-01

    Full Text Available Transformation of a totalitarian, basically administratively coordinated system into a democratic one that is coordinated predominantly by markets and competition has been triggered by, among others, the perception of a serious deficit in welfare and happiness. Public policy has a special task transforming the economic order by liberalisation, privatisation, stabilisation and the installation of institutions that are supportive for competition. After 15 years since transformation began, there are sufficiently differentiated success stories to test the hypothesis: it was good governance that is responsible for success and bad governance for failure. The empirical results support the “Lorenzetti hypothesis”: where freedom, security and trust prevail, the economy flourishes, where they are lacking, the costs of long-term investment are too high. The initial conditions of transition countries seem to be quite similar, nevertheless, even there one can discern good and bad governance. The extent of socialist lawfulness, planning security, cronyism and corruption differed widely between East Berlin and Tashkent. And a good deal of such variations can be found in the pre-socialist history of these countries. However, the main conclusion is that the co-evolution hypothesis states that both, welfare and good governance, go together.

  8. 29 CFR 779.240 - Employees “handling * * * or otherwise working on goods.”

    Science.gov (United States)

    2010-07-01

    ... FAIR LABOR STANDARDS ACT AS APPLIED TO RETAILERS OF GOODS OR SERVICES Employment to Which the Act May... who sort, screen, grade, store, pack, label, address, transport, deliver, print, type, or otherwise...

  9. D3.3 : report on “good practice” case studies of professional development in three countries

    DEFF Research Database (Denmark)

    Jensen, Bente

    This report presents ‘good practice case studies’ of exemplary approaches to innovative in-service professional development of ECEC practitioners in three countries: Denmark, Italy and Poland. The report is part of the project CARE “Curriculum Quality Analyses and Impact Review of European......, findings, limitations and discussion of results. This multiple case study involved data collection on innovative in-service professional development approaches in each of the three countries (Denmark, Italy, Poland) that were considered good examples of “innovative approaches to in-service PD” by local......’s well-being and learning. There is also a need for contact and exchange in the field and at the managers’ level, to single out possible paths for innovation, so as to understand how they work and how they can be adapted culturally in order to inspire and contribute to the development of effective...

  10. Optimal Nonlinear Pricing, Bundling Commodities and Contingent Services

    International Nuclear Information System (INIS)

    Podesta, Marion; Poudou, Jean-Christophe

    2008-01-01

    In this paper, we propose to analyze optimal nonlinear pricing when a firm offers in a bundle a commodity and a contingent service. The paper studies a mechanism design where all private information can be captured in a single scalar variable in a monopoly context. We show that to propose the package for commodity and service is less costly for the consumer, the firm has lower consumers' rent than the situation where it sells their good and contingent service under an independent pricing strategy. In fact, the possibility to use price discrimination via the supply of package is dominated by the fact that it is costly for the consumer to sign two contracts. Bundling energy and a contingent service is a profitable strategy for a energetician monopoly practising optimal nonlinear tariff. We show that the rates of the energy and the contingent service depend to the optional character of the contingent service and depend to the degree of complementarity between commodities and services. (authors)

  11. Economic Impact Assessment of Wind Power Integration: A Quasi-Public Goods Property Perspective

    Directory of Open Access Journals (Sweden)

    Huiru Zhao

    2015-08-01

    Full Text Available The integration of wind power into power grid will bring some impacts on the multiple subjects of electric power system. Economic impacts of wind power integration on multiple subjects of China’s electric power system were quantitatively assessed from Quasi-public goods property perspective in this paper. Firstly, the Quasi-public goods property of transmission services provided by power grid corporations was elaborated. Secondly, the multiple subjects of China’s electric power system, which include electricity generation enterprises (EGEs, power grid corporations (PGCs, electricity consumers (ECs, and environment, were detailed analyzed. Thirdly, based on the OPF-based nodal price model and transmission service cost allocation model, the economic impact assessment model of wind power integration was built from Quasi-public goods property perspective. Then, the IEEE-24 bus system employed in this paper was introduced according to current status of China’s electric power system, and the modeling of wind turbine was also introduced. Finally, the simulation analysis was performed, and the economic impacts of wind power integration on EGEs, PGCs, ECs and Environment were calculated. The results indicate, from Quasi-public goods property perspective, the wind power integration will bring positive impacts on EGEs, PGCs and Environment, while negative impacts on ECs. The findings can provide references for power system managers, energy planners, and policy makers.

  12. "Inclusive Working Life" in Norway--experience from "Models of Good Practice" enterprises.

    Science.gov (United States)

    Lie, Arve

    2008-08-01

    To determine whether enterprises belonging to the Bank of Models of Good Practice were more successful than average Norwegian enterprises in the reduction of sickness absence, promotion of early return to work, and prevention of early retirement. In 2004 we selected 86 enterprises with a total of approximately 90000 employees from the Inclusive Working Life (IWL) Bank of Models of Good Practice. One representative of workers and one of management from each enterprise received a questionnaire on the aims, organization, and the results of the IWL program by mail. Data on sickness absence, use of early retirement, and disability retirement in the 2000-2004 period were collected from the National Insurance Registry. Data on comparable enterprises were obtained from the National Bureau of Statistics. The response rate was 65%. Although the IWL campaign was directed at reducing sickness absence, preventing early retirement, and promoting employment of the functionally impaired, most attention was paid to reducing sickness absence. Sickness absence rate in Models of Good Practice enterprises (8.2%) was higher than in comparable enterprises that were not part of the Models of Good Practice (6.9%). Implementation of many IWL activities, empowerment and involvement of employees, and good cooperation with the occupational health service were associated with a lower rate of sickness absence. On average, 0.7% new employees per year received disability pension, which is a significantly lower percentage than expected on the basis of the rate of 1.3% per year in comparable enterprises. Frequent use of disability pensioning was associated with high rate of sickness absence and having many employees older than 50 years. On average, 0.4% employees per year received early retirement compensation, which was expected on the basis of national estimates. Frequent use of early retirement was associated with having many employees older than 50 years. Models of Good Practice enterprises had

  13. STAFF TRAINING FOR SERVICE INDUSTRY

    Directory of Open Access Journals (Sweden)

    O. Petrenko

    2015-03-01

    Full Text Available In all countries across the world macroeconomic shift from the production of physical things (agriculture and manufactured goods to execution of the service of public service. In headmost countries more than 70% of GDP forms by service industry, in which over half of mankind is working today (according to the information of International Labor Organization. The science of services that occurred recently upon an initiative of IBM firm, designed to explore the main principles of functioning complex services systems, ways of creation, scaling and improving such systems. In this paper considered the questions of penetration the services in engineering systems (particularly, in software structures capabilities of the engineering and staffing processes of creating and maintaining of system services.

  14. Good Faith and Game Theory

    DEFF Research Database (Denmark)

    Rose, Caspar

    2016-01-01

    This article shows how game theory can be applied to model good faith mathematically using an example of a classic legal dispute related to rei vindicato. The issue is whether an owner has a legal right to his good if a person has bought it in good faith by using updated probabilities. The article...

  15. The myth of the service economy

    OpenAIRE

    Parrinello, Sergio

    2003-01-01

    In this article the author, after a critical assessment of the main notions of services developed in economics, presents a revised definition of services based on process analysis. A corresponding distinction is made between material and non-material goods, on the one hand, and services, on the other hand. The proposed definition is applied to extend Sraffa’s theory of prices and to clarify that the expansion of the service activities, as such, is not related to knowledge creation and informa...

  16. Making research relevant? Ecological methods and the ecosystem services framework

    Science.gov (United States)

    Root-Bernstein, Meredith; Jaksic, Fabián. M.

    2017-07-01

    We examine some unexpected epistemological conflicts that arise at the interfaces between ecological science, the ecosystem services framework, policy, and industry. We use an example from our own research to motivate and illustrate our main arguments, while also reviewing standard approaches to ecological science using the ecosystem services framework. While we agree that the ecosystem services framework has benefits in its industrial applications because it may force economic decision makers to consider a broader range of costs and benefits than they would do otherwise, we find that many alignments of ecology with the ecosystem services framework are asking questions that are irrelevant to real-world applications, and generating data that does not serve real-world applications. We attempt to clarify why these problems arise and how to avoid them. We urge fellow ecologists to reflect on the kind of research that can lead to both scientific advances and applied relevance to society. In our view, traditional empirical approaches at landscape scales or with place-based emphases are necessary to provide applied knowledge for problem solving, which is needed once decision makers identify risks to ecosystem services. We conclude that the ecosystem services framework is a good policy tool when applied to decision-making contexts, but not a good theory either of social valuation or ecological interactions, and should not be treated as one.

  17. The Scenario Approach in the State Regulation of Addictive Goods Market

    Directory of Open Access Journals (Sweden)

    Roman Yuryevich Skokov

    2015-12-01

    Full Text Available The article presents alternative scenarios of the state regulation of the markets for addictive goods and services which include alcohol and alcohol-containing products, tobacco products, energy drinks, drugs, gambling games. The author reveals the content of inertial, modernizational, monopolistic and prohibitionist scenarios, and systematizes the effective measures which are used in the international practice of state regulation for reducing the number of challenges connected with the consumption of addictive goods and for adequate use of industrial capacities. The analysis conducted in the article touched upon the traditional practical measures on reducing shadow economic activity, realizing home-made products and substitutes, regulating the economic and physical availability, restricting advertising, sponsorship and sales promotion, as well as the measures aimed at the change of consumer behavior in the conditions associated with increased risk, prevention, diagnosis, treatment and rehabilitation. It is determined that none of these measures is not implemented to the full extent in Russia because they are used under the conditions of informal and shadow offers, corruption in government bodies, lobbying, administrative barriers and low-level administrative and business ethics. The author composed a rating of measures effectiveness under alternative scenarios. On the basis of this analysis and the assessment of the development and status of modern society, the theory and practice of regulating addictive goods markets, the conclusion was made about the socio-economic advantages of the state monopoly which allows to minimize the private interest in increasing sales and gaining over-profits, adequately reflects the public interest, standardizes and unifies physical and economic accessibility of these goods and services, proves its efficiency in domestic practice and the experience of Scandinavian countries.

  18. Bioenergy good practice

    Energy Technology Data Exchange (ETDEWEB)

    Birse, J.; Chambers, K.

    2000-07-01

    This report gives details of a project to make the Good Practice Guidelines, which were developed to help the UK Bioenergy industry, the national and local governments, and the public, more widely available. Details concerning the designing of a Good Practice Programme, and the proposed codes of Good Practice programme are given, and general relevant good practice guidance documents are discussed. The stakeholder survey and workshop, and the proposed codes of a Good Practice Programme are presented in Annexes. (UK)

  19. Managing the Service Supply Chain in the Department of Defense: Opportunities and Challenges

    National Research Council Canada - National Science Library

    Apte, Uday; Ferrer, Geraldo; Lewis, Ira; Rendon, Rene

    2006-01-01

    ...% of total DoD procurement dollars) on services. In recent years, the DoD has spent more on services than on supplies, equipment and goods, even considering the high value of weapon systems and large military items...

  20. 31 CFR 560.416 - Brokering services.

    Science.gov (United States)

    2010-07-01

    ... 31 Money and Finance: Treasury 3 2010-07-01 2010-07-01 false Brokering services. 560.416 Section 560.416 Money and Finance: Treasury Regulations Relating to Money and Finance (Continued) OFFICE OF... provision of goods, services or technology, from whatever source, to or from Iran or the Government of Iran...

  1. Equity and financing for sexual and reproductive health service delivery: current innovations.

    Science.gov (United States)

    Montagu, Dominic; Graff, Maura

    2009-07-01

    National and international decisions on financing for sexual and reproductive health (SRH) services have profound effects on the type, unit costs and distribution of SRH commodities and services produced, and on their availability and consumption. Much international and national funding is politically driven and is doing little for equity and quality improvement. Financing remains a significant challenge in most developing countries and demands creative responses. While no "one-size-fits-all" solution exists, there are numerous ongoing examples of successful innovations, many of which are focusing on resource pooling and on purchasing or subsidising SRH services. In this article we have used interviews, grey literature and presentations made at a range of recent public fora to identify new and innovative ways of financing SRH services so as to increase equity in developing countries. Because SRH services are often of low value as a personal good but high value as a public good, we summarise the issues from a societal perspective, highlighting the importance of financing and policy decisions for SRH services. We provide a structured overview of what novel approaches to financing appear to have positive effects in a range of developing countries. Targeting, government payment mechanisms, subsidy delivery and co-financing for sustainability are highlighted as showing particular promise. Examples are used throughout the article to illustrate innovative strategies.

  2. A Service Value Model for Continued Use of Online Services: Conceptual Development and Empirical Examination

    Science.gov (United States)

    Hu, Tao

    2009-01-01

    Online services (OLS) provide billions of Internet users with a variety of opportunities to exchange goods, share information, and develop or maintain relationships. Popular examples of OLS web sites include eBay.com, Amazon.com, Dell.com, Craigslist.com, MSN.com, Yahoo.com, LinkedIn.com, Zillow.com, Facebook.com, Wikipedia.com, and Twitter.com.…

  3. The good, the bad, and the severely mentally ill: Official and informal labels as organizational resources in community mental health services.

    Science.gov (United States)

    Dobransky, Kerry

    2009-09-01

    Research on labeling mental illness has focused relatively little attention on practical organizational concerns in the process of labeling in community mental health services. This paper examines this issue through an ethnographic study of two multi-service community mental health services organizations for people labeled severely and persistently mentally ill in the Midwest United States. The findings show that the labeling process is structured by cultural and policy environments in which mental health services are able to provide resources otherwise difficult to obtain. Within organizations, official labels can be applied for reasons other than clinical practice; they channel resources to both organizations and clients. Informal organizational labels regarding client mental illness are not tethered to the bureaucratic apparatus granting access to and paying for services. Instead, they reflect workers' real assessments of clients, which can differ from official ones. These informal labels determine how organizations deal with clients when rules and routines are violated.

  4. Peer-to-Peer Service Sharing Platforms

    DEFF Research Database (Denmark)

    Andersson, Magnus; Hjalmarsson, Anders; Avital, Michel

    2013-01-01

    The sharing economy has been growing continuously in the last decade thanks to the proliferation of internet-based platforms that allow people to disintermediate the traditional commercial channels and to share excess resources and trade with one another effectively at a reasonably low transaction...... cost. Whereas early peer-to-peer platforms were designed to enable file sharing and goods trading, we recently witness the emergence of a new breed of peer-to-peer platforms that are designed for ordinary service sharing. Ordinary services entail intangible provisions and are defined as an economic...... activity that generates immaterial benefits and does not result in ownership of material goods. Based on a structured analysis of 41 internet-based rideshare platforms, we explore and layout the unique characteristics of peer-to-peer service sharing platforms based on three distinct temporal patterns...

  5. Student Motivation and the "Feel Good" Factor: An Empirical Examination of Motivational Predictors of University Service Quality Evaluation

    Science.gov (United States)

    Chong, Yit Sean; Ahmed, Pervaiz K.

    2015-01-01

    With the globalisation of the higher education industry, service quality in the higher education services is seen as a vital factor in determining a university's competitive advantage. The purpose of this study is to extend current conceptualisation of quality research in higher education by investigating the influence of self-determination and…

  6. Good laboratory practices for biochemical genetic testing and newborn screening for inherited metabolic disorders.

    Science.gov (United States)

    2012-04-06

    Biochemical genetic testing and newborn screening are essential laboratory services for the screening, detection, diagnosis, and monitoring of inborn errors of metabolism or inherited metabolic disorders. Under the Clinical Laboratory Improvement Amendments of 1988 (CLIA) regulations, laboratory testing is categorized on the basis of the level of testing complexity as either waived (i.e., from routine regulatory oversight) or nonwaived testing (which includes tests of moderate and high complexity). Laboratories that perform biochemical genetic testing are required by CLIA regulations to meet the general quality systems requirements for nonwaived testing and the personnel requirements for high-complexity testing. Laboratories that perform public health newborn screening are subject to the same CLIA regulations and applicable state requirements. As the number of inherited metabolic diseases that are included in state-based newborn screening programs continues to increase, ensuring the quality of performance and delivery of testing services remains a continuous challenge not only for public health laboratories and other newborn screening facilities but also for biochemical genetic testing laboratories. To help ensure the quality of laboratory testing, CDC collaborated with the Centers for Medicare & Medicaid Services, the Food and Drug Administration, the Health Resources and Services Administration, and the National Institutes of Health to develop guidelines for laboratories to meet CLIA requirements and apply additional quality assurance measures for these areas of genetic testing. This report provides recommendations for good laboratory practices that were developed based on recommendations from the Clinical Laboratory Improvement Advisory Committee, with additional input from the Secretary's Advisory Committee on Genetics, Health, and Society; the Secretary's Advisory Committee on Heritable Disorders in Newborns and Children; and representatives of newborn

  7. Potential for Intermodal Transport of Chemical Goods in Slovakia

    Directory of Open Access Journals (Sweden)

    Jagelčák Juraj

    2017-01-01

    Full Text Available This article deals with intermodal transport of chemical goods in Slovak republic. Analysis is based on information from interviews with companies and logistics service providers. The first part of the article describes importance of Intermodal transport and basic transport routes for intermodal transport. Respondents considered advantages and disadvantages of intermodal transport. Possible improvements inside companies and improvements of external framework conditions to promote modal shift are described in the second part of the paper.

  8. 26 CFR 301.7510-1 - Exemption from tax of domestic goods purchased for the United States.

    Science.gov (United States)

    2010-04-01

    ... 26 Internal Revenue 18 2010-04-01 2010-04-01 false Exemption from tax of domestic goods purchased for the United States. 301.7510-1 Section 301.7510-1 Internal Revenue INTERNAL REVENUE SERVICE... Proceedings Civil Actions by the United States § 301.7510-1 Exemption from tax of domestic goods purchased for...

  9. Global Public Goods and The Role of Emerging Power: Considering the Concept of Impure Public Goods

    Directory of Open Access Journals (Sweden)

    Liu Rieshøj Yi

    2016-12-01

    Full Text Available The existing analysis of global public goods over-emphasizes the significance of public. Great power as a main provider has played an active role in these strategic initiatives, which may be ignored. In fact, main power has thought about the possible free-riders when providing public goods and making its foreign strategic plan. China’s announcement to “welcome the neighbouring countries to be a free-rider and benefit from China’s rise” is a good example. It is necessary to think about the theory of public goods and take another look at the free-riding phenomenon. The concept of impure public goods may be useful and effective when we understand the reason why global public goods are being provided and are relatively efficient. As an emerging power, China should have a clear strategy on global public goods with a possible “marketing” viewpoint, including more initiatives and specific measures, so that the global public goods provision may be more diverse and well-planned.

  10. Rangeland Ecosystem Services: Nature's Supply and Humans' Demand

    Science.gov (United States)

    Ecosystem services are the benefits that society receives from nature and they include the regulation of climate, the pollination of crops, the provisioning of intellectual inspiration and recreational environment, as well as many essential goods such as food, fiber, and wood. Rangeland ecosystem se...

  11. Private Capital, Public Goods: Forest Plantations' Investment in Local Infrastructure and Social Services in Rural Tanzania

    NARCIS (Netherlands)

    Degnet, M.B.; Werf, van der E.; Ingram, V.J.; Wesseler, Justus

    2017-01-01

    With the rapid expansion of private forest plantations worldwide, their impacts on local development are under scrutiny by NGOs and researchers alike. This study investigates the impacts of private forest plantations on local infrastructure and social services in rural Tanzania. We take a

  12. Assessing the performance of mental health service facilities for meeting patient priorities and health service responsiveness.

    Science.gov (United States)

    Bramesfeld, A; Stegbauer, C

    2016-10-01

    The World Health Organisation has defined health service responsiveness as one of the key-objectives of health systems. Health service responsiveness relates to the ability to respond to service users' legitimate expectations on non-medical issues when coming into contact with the services of a healthcare system. It is defined by the areas showing respect for persons and patient orientation. Health service responsiveness is particularly relevant to mental health services, due to the specific vulnerability of mental health patients but also because it matches what mental health patients consider as good quality of care as well as their priorities when seeking healthcare. As (mental) health service responsiveness applies equally to all concerned services it would be suitable as a universal indicator for the quality of services' performance. However, performance monitoring programs in mental healthcare rarely assess health service performance with respect to meeting patient priorities. This is in part due of patient priorities as an outcome being underrepresented in studies that evaluate service provision. The lack of studies using patient priorities as outcomes transmits into evidence based guidelines and subsequently, into underrepresentation of patient priorities in performance monitoring. Possible ways out of this situation include more intervention studies using patient priorities as outcome, considering evidence from qualitative studies in guideline development and developing performance monitoring programs along the patient pathway and on key-points of relevance for service quality from a patient perspective.

  13. Good Looking Is Looking Good / Märt Milter

    Index Scriptorium Estoniae

    Milter, Märt

    1998-01-01

    Meloodilist drum ǹ̀bassi viljelevatest välismaa plaadifirmadest Good Looking Recordsist ja Looking Good Recordsist, mida juhib LTJ Bukem ja temaga koostööd tegevatest muusikutest Blame, Seba, Tayla, MC Conrad, Artemis

  14. Child and adolescent service experience (ChASE): measuring service quality and therapeutic process.

    Science.gov (United States)

    Day, Crispin; Michelson, Daniel; Hassan, Imren

    2011-11-01

    OBJECTIVES. Dissatisfaction with services has been associated with poorer child mental health outcomes, early treatment termination as well as disagreements over the nature of mental health difficulties, reasons for referral and therapy goals. The development of straightforward, reliable, and accurate methods of eliciting service users' views is essential within child and adolescent mental health care. This paper describes the development of the child and adolescent service experience (ChASE), a tool to measure children and young people's service experience DESIGN. The study comprises a non-experimental, cross-sectional design. METHODS. Participants were 132 mental health service users aged 8-18 years. Participants and their main carer completed the ChASE, Parent Satisfaction Questionnaire (PSQ) (Stallard, 1996) and Strengths and Difficulties (SDQ) Impact Supplement. Clinicians completed the SDQ Impact Supplement and provided clinical activity data. A sub-sample of participants completed the ChASE on a second occasion, 6 weeks after the completion of the first questionnaire. RESULTS. Scrutiny of ChASE data indicated high levels of completion. Principal axis factoring identified three factors within the ChASE: Relationship, Privacy, and Session Activity. The ChASE has good internal consistency and test-retest reliability. Significant correlations were found between the ChASE and carer satisfaction, service use, and youth clinical outcomes. CONCLUSIONS. The ChASE is a short, psychometrically robust tool for routine measurement of children, and young people's experience of mental health services, which users can complete easily. The results underline the importance of alliance factors to children and young people and their association with clinical improvement as well as the potential for the ChASE to be used a measure of children's therapeutic progress and alliance. ©2011 The British Psychological Society.

  15. Software licenses: Good fences make good neighbors

    International Nuclear Information System (INIS)

    McCreary, J.G.; Woodyard, A.

    1995-01-01

    The basis for a good contract is that it is beneficial to both parties. A good foundation will cement the responsibilities and obligations of the parties after areas of agreement have been negotiated. Unfortunately, software licenses do not always reflect what is best for all. Some clauses are definitely for the benefit of the vendor, while others are required by a prudent client. The resulting contract is then a matter of reasonable compromise to achieve a good business relationship. Major issues of warranty, liability, training, support, and payment may be in conflict. Such topics as maintenance, testing, patents, extent of use, and return of software are often overlooked or addressed unevenly. This paper addresses these subjects and provides guidelines for software licenses. An understanding of legal phrases is of value. A better understanding of the viewpoints of both the vendor and the client results in a better working relationship

  16. Customer Relations Management sebagai Salah Satu Upaya Public Relations Perusahaan Jasa Perbankan Menciptakan Good Image

    Directory of Open Access Journals (Sweden)

    Prima Ayu Rizqi Mahanani

    2017-01-01

    Full Text Available This article deals with marketing trends in the 21st century is shifting from a transactional approach to the relational approach with focus on the fulfillment of needs, satisfaction, and pleasure affect business banking customers are very dependent on the customer. Map business services banking services fickle demands creativity public relations in providing the best service to its customers get a good image. Service concept using the service paradigm leading to cultivate the power of the customer based on the customer satisfaction-oriented, widely used by business banking services at this time. Paradigms that focus on how to provide services to the customer so that the customer was satisfied, beyond what can be given to something that is important and not to be underestimated. Skills to understand and fulfill customer expectations should be every company’s business philosophy of banking services and customer relationship management is a strategy

  17. Scenarios of the development of the world market for environmental and climate protection goods and services; Szenarien zur Entwicklung des Weltmarktes fuer Umwelt- und Klimaschutzgueter

    Energy Technology Data Exchange (ETDEWEB)

    Blazejczak, Juergen [Fachhochschule Merseburg (Germany); Deutsches Inst. fuer Wirtschaftsforschung, Berlin (Germany); Edler, Dietmar [Deutsches Inst. fuer Wirtschaftsforschung, Berlin (Germany)

    2008-12-15

    Supply potentials of German and European producers of goods and services for the protection of environment and climate have been accessed in a study by DIW, FhG-ISI and Roland Berger (2007). The present study explores a simple methodology to supplement such supply oriented assessments by a projection of world wide demand for environmental and climate protection goods and services (ECPGS) and to determine the share directed at German and European producers. The analysis starts from assumptions about world economic growth disaggregated by 175 countries. For each country the presumed importance of environmental protection - disaggregated by 4 areas - is described by its expected GDP share of environmental protection expenditures; rich countries devote more of their GDP than poor countries to environmental and climate protection. Environmental protection expenditure is delimited in this study in accordance with the rather traditional classification of Eurostat which only includes measures directly aimed at the reduction of pollution or other environmental pressures but excludes measures to allow for a more rational use of natural ressources. Combining this information yields an estimate of the world market of ECPGS. By adjusting statistical information on overall import shares of the 175 countries to account for the particularities of ECPGS, world imports (i.e. world trade) of ECPGS can be estimated. World market shares of German and EU suppliers of ECPGS have been derived from OECD trade statistics. Applying these to the estimates of world trade of ECPGS yields German an EU exports of ECPGS. Together with domestic demand less imports, total domestically effective demand in Germany and the EU results. To account for uncertainties, a number sensitivity analyses have been performed. They assume e.g. a less pronounced shift of growth centres to Asia, differently focussed expenditure, and reduced world market shares of Germany and Europe. Even under the assumption of a

  18. Distributed Web Service Repository

    Directory of Open Access Journals (Sweden)

    Piotr Nawrocki

    2015-01-01

    Full Text Available The increasing availability and popularity of computer systems has resulted in a demand for new, language- and platform-independent ways of data exchange. That demand has in turn led to a significant growth in the importance of systems based on Web services. Alongside the growing number of systems accessible via Web services came the need for specialized data repositories that could offer effective means of searching of available services. The development of mobile systems and wireless data transmission technologies has allowed the use of distributed devices and computer systems on a greater scale. The accelerating growth of distributed systems might be a good reason to consider the development of distributed Web service repositories with built-in mechanisms for data migration and synchronization.

  19. Projecting supply and demand of hydrologic ecosystem services under future climate conditions

    Science.gov (United States)

    Chiang, Li-Chi; Huang, Tao; Lee, Tsung-Yu

    2014-05-01

    Ecosystems provide essential goods and services, such as food, clean water, water purification, soil conservation and cultural services for human being. In a watershed, these water-related ecosystem goods and services can directly or indirectly benefit both local people and downstream beneficiaries through a reservoir. Water quality and quantity in a reservoir are of importance for agricultural, industrial and domestic uses. Under the impacts of climate and land use changes, both ecosystem service supply and demand will be affected by changes in precipitation patterns, temperature, urbanization and agricultural activities. However, the linkage between ecosystem service provisioning (ESP) and ecosystem service beneficiary (ESB), and scales of supply and demand of ecosystem services are not clear yet. Therefore, to investigate water-related ecosystem service supply under climate and land use change, we took the Xindian river watershed (303 km2) as a case study, where the Feitsui Reservoir provides hydro-power and daily domestic water use of 3,450,000 m3 for 3.46 million people in Taipei, Taiwan. We integrated a hydrological model (Soil and Water Assessment Tool, SWAT) and a land use change model (Conversion of Land Use and its Effects, CLUE-s) with future climate change scenarios derived from General Circulation Models (GCMs), to assess the changes in ecosystem service supply and demand at different hydrologic scales. The results will provide useful information for decision-making on future land use management and climate change adaptation strategies in the watersheds. Keywords: climate change, land use change, ecosystem service, watershed, scale

  20. Defense Finance and Accounting Service Administration of Unit Costs

    National Research Council Canada - National Science Library

    Lay, F

    1996-01-01

    ...) of products or outputs produced. Audit Objectives. We conducted this part of our audit to find out whether unit costs for goods and services provided by DFAS were determined in accordance with DoD policies and based on actual costs incurred...

  1. Coproduction of healthcare service.

    Science.gov (United States)

    Batalden, Maren; Batalden, Paul; Margolis, Peter; Seid, Michael; Armstrong, Gail; Opipari-Arrigan, Lisa; Hartung, Hans

    2016-07-01

    Efforts to ensure effective participation of patients in healthcare are called by many names-patient centredness, patient engagement, patient experience. Improvement initiatives in this domain often resemble the efforts of manufacturers to engage consumers in designing and marketing products. Services, however, are fundamentally different than products; unlike goods, services are always 'coproduced'. Failure to recognise this unique character of a service and its implications may limit our success in partnering with patients to improve health care. We trace a partial history of the coproduction concept, present a model of healthcare service coproduction and explore its application as a design principle in three healthcare service delivery innovations. We use the principle to examine the roles, relationships and aims of this interdependent work. We explore the principle's implications and challenges for health professional development, for service delivery system design and for understanding and measuring benefit in healthcare services. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/

  2. Evaluation Model of Tea Industry Information Service Quality

    OpenAIRE

    Shi , Xiaohui; Chen , Tian’en

    2015-01-01

    International audience; According to characteristics of tea industry information service, this paper have built service quality evaluation index system for tea industry information service quality, R-cluster analysis and multiple regression have been comprehensively used to contribute evaluation model with a high practice and credibility. Proved by the experiment, the evaluation model of information service quality has a good precision, which has guidance significance to a certain extent to e...

  3. Toward a shared urban transport system passengers & Goods Cohabitation

    Directory of Open Access Journals (Sweden)

    Anna Trentini

    2011-10-01

    Full Text Available The paper presents radical new urban transportation system concepts, potentially allowing changing the economic and environmental costs of passenger and freight transportation. The driver focuses on the concept of sharing, which means to make a joint use of transport resources, between passengers and goods flows. From a field observation of several existing solutions, an inductive reasoning enables us to move from a set of specific facts to establish an archetype for a radical new urban transportation system. Once the archetype defined, it is translated in real life through the example of the On Route proposal for London.The research frame of this paper is the ANR ( French National Research Agency C-Goods (City Goods Operation Optimization using Decision support System project. Started in February 2009 the project involves four partners, (The multi-disciplinary French engineer school EIGSI (Ecole d’Ingénieurs en Génie des Systèmes Industriels, the French university ENMP (Ecole Nationale Supérieure des Mines de Paris, the Poitiers Urban Community (CAP, and the consulting service Interface Transport, specialized in transport economy and will end on 2012.

  4. Provision of services for people with schizophrenia in five European regions

    NARCIS (Netherlands)

    Becker, T.; Hülsmann, S.; Knudsen, H. C.; Martiny, K.; Amaddeo, F.; Herran, A.; Knapp, M.; Schene, A. H.; Tansella, M.; Thornicroft, G.; Vázquez-Barquero, J. L.

    2002-01-01

    Background An increasing diversity of public, voluntary sector and private providers offer services for the mentally ill in the ongoing process of psychiatric reform. Good service description is one important prerequisite for mental health service research. Aims 1) To describe service provision for

  5. Generating and exploring good building layouts

    KAUST Repository

    Bao, Fan

    2013-07-16

    Good building layouts are required to conform to regulatory guidelines, while meeting certain quality measures. While different methods can sample the space of such good layouts, there exists little support for a user to understand and systematically explore the samples. Starting from a discrete set of good layouts, we analytically characterize the local shape space of good layouts around each initial layout, compactly encode these spaces, and link them to support transitions across the different local spaces. We represent such transitions in the form of a portal graph. The user can then use the portal graph, along with the family of local shape spaces, to globally and locally explore the space of good building layouts. We use our framework on a variety of different test scenarios to showcase an intuitive design, navigation, and exploration interface. Copyright © ACM. Copyright © ACM 2013.

  6. perception and utilization of oral histopathology services by general ...

    African Journals Online (AJOL)

    GENERAL PRACTICE DENTIST IN SOUTHWEST NIGERIA pathology ... Keywords: Oral; Histopathology; General dental practice; Southwest Nigeria. Ann Ibd. Pg. Med .... Table 3: Distribution of responses indicating barriers and utilization of oral histopathology services. Perception of respondents χ2 p value. Poor. Good.

  7. Depreciation of public goods in spatial public goods games

    Science.gov (United States)

    Shi, Dong-Mei; Zhuang, Yong; Li, Yu-Jian; Wang, Bing-Hong

    2011-10-01

    In real situations, the value of public goods will be reduced or even lost because of external factors or for intrinsic reasons. In this work, we investigate the evolution of cooperation by considering the effect of depreciation of public goods in spatial public goods games on a square lattice. It is assumed that each individual gains full advantage if the number of the cooperators nc within a group centered on that individual equals or exceeds the critical mass (CM). Otherwise, there is depreciation of the public goods, which is realized by rescaling the multiplication factor r to (nc/CM)r. It is shown that the emergence of cooperation is remarkably promoted for CM > 1 even at small values of r, and a global cooperative level is achieved at an intermediate value of CM = 4 at a small r. We further study the effect of depreciation of public goods on different topologies of a regular lattice, and find that the system always reaches global cooperation at a moderate value of CM = G - 1 regardless of whether or not there exist overlapping triangle structures on the regular lattice, where G is the group size of the associated regular lattice.

  8. Rejuvenation of service exposed ammonia cracker tubes of cast Alloy 625 and their re-use

    Energy Technology Data Exchange (ETDEWEB)

    Singh, J.B., E-mail: jbsingh@barc.gov.in [Mechanical Metallurgy Division, Bhabha Atomic Research Centre, Mumbai 400085 (India); Verma, A. [Mechanical Metallurgy Division, Bhabha Atomic Research Centre, Mumbai 400085 (India); Jaiswal, D.M.; Kumar, N.; Patel, R.D. [Heavy Water Board, Department of Atomic Energy, Anushakti Nagar, Mumbai 400094 (India); Chakravartty, J.K. [Mechanical Metallurgy Division, Bhabha Atomic Research Centre, Mumbai 400085 (India)

    2015-09-17

    This study is an extension of a previous study undertaken to rejuvenate ammonia cracker tubes of Alloy 625 alloy that have been service exposed in heavy water plants for their full service life of 100,000 h. The service exposure caused significant microstructural modifications and deterioration in mechanical properties, and a solution annealing treatment of 2 h at 1160 °C rejuvenated all properties similar to those of the virgin alloy. The present study reports the evolution of microstructure and mechanical properties of a full service exposed centrifugally cast Alloy 625 tube that was put into service again for 55,000 h after receiving a rejuvenation treatment. During the second service, microstructural modifications, increase in strength and loss of ductility were on the lines of the work reported earlier. However, it was encouraging to observe that degraded properties after the second service life remained within the bounds of those of virgin and full service exposed tubes. The good performance of the rejuvenated tube during the second service life has been attributed to good control of operation parameters that limited the precipitation of grain boundary carbides during the first service life, which otherwise would have had a direct bearing on premature failure of tubes during their second service life.

  9. The data and system Nikkei Telecom "Industry/Technology Information Service"

    Science.gov (United States)

    Kurata, Shizuya; Sueyoshi, Yukio

    Nihoh Keizai Shimbun started supplying "Industry/Technology Information Service" from July 1989 as a part of Nikkei Telecom Package, which is online information service using personal computers for its terminals. Previously Nikkei's database service mainly covered such areas as economy, corporations and markets. On the other hand, the new "Industry/Technology Information Service" (main data covers industry by industry information-semi macro) is attracting a good deal of attention as it is the first to supply science and technology related database which has not been touched before. Moreover it is attracting attention technically as it has an access by gateway system to JOIS which is the first class science technology file in Japan. This report introduces data and system of "Industry/Technology Information Service" briefly.

  10. Conspicuous Public Goods and Leadership Selection

    NARCIS (Netherlands)

    Jennings, C.; Roelfsema, H.J.

    If voters care for the relative supply of public goods compared to otherjurisdictions, decentralized provision of public goods will be too high.Potentially, centralization internalizes the negative externalities fromthe production of these `conspicuous' public goods. However, in amodel of strategic

  11. The Basic Challenge in EU Countries Promotion Strategy in Exporting Commercial Services

    Directory of Open Access Journals (Sweden)

    Octavian-Liviu Olaru

    2012-05-01

    Full Text Available The global financial and economic crisis which started in 2007 had a considerable impact onthe international exchange of goods and services and on the intensity of global financial flows andbusiness activity. Starting with 2010, the EU-27 economy returned to its previous trend of progressivelymore integration with the international economy in terms of its level of credits and debits relative togross domestic product (GDP, having experienced a reversal in 2009. The average value of EU-27 tradeflows of goods corresponded to 11.6 % of GDP in 2010, up from 9.8 % the previous year. The level oftrade integration of services rose to 4.0 % of GDP in 2010, up from 3.9 % in 2008 and 3.8 % in 2009.The basic challenge in EU countries promotion strategy in exporting a commercial service is to convincea foreigner to try a service that does not exist yet. The foreigners have to believe that the service will beof good quality and will meet their needs. Usually the foreigner forms that belief based onrecommendations, referrals, or somehow seeing the service provider in action. There are also severalroles that trade promotion activities can play in building that belief or credibility. A national TPO needsto find or reinforce some special quality that its country has so that when potential customers hear abouta service supplier from this country, their first response is, “Oh yes, I’ve heard good things aboutservices from your country.”

  12. Factors Influencing Store Selection for Supply with Fast-Moving Consumer Goods

    Directory of Open Access Journals (Sweden)

    Albana Berisha Qehaja

    2015-12-01

    Full Text Available The main purpose of this paper is to contribute to the discussion on factors that influence store selection for supply with fast-moving consumer goods. We have surveyed 90 households in the Republic of Kosovo. We have decided to undertake this research seeing in one hand ‘competitive struggle’ which is being developed among the largest retail chains of fast-moving consumer goods, and, on the other hand, the created ‘situation’ for traditional stores as a result of the expansion of these retailers. This study also aims to highlight factors that consumers consider in order to improve the performance of these businesses. We have proposed that the opening of hypermarkets in Kosovo has affected negatively on traditional stores’ turnover. We have also proposed that the most influential factors in customers in the selection of stores where they will be supplied with fast-moving consumer goods are the rich store offering, good customer service and good staff behaviour. We have also proposed that the factors affecting the selection of hypermarket/store for supplying are closely related to the factors that affect customer dissatisfaction that leads to the change of hypermarket/ store. The results of this empirical study are consistent with the hypothesis set out in the paper.

  13. FACTORS OF LOGISTICS AND FORWARDING SERVICE FORMATION AND DEVELOPMENT

    Directory of Open Access Journals (Sweden)

    Galina Kucheruk

    2016-06-01

    Full Text Available Purpose: Forwarding service is a key part of the system of goods movement and as such it provides realization of numerous services. Providing of new additional and unconventional services to cargo owners by haulers will extend the range of their clients, increase profits from sales, facilitate and accelerate the introduction of new transport technologies, increase stability and strength of relations in the transport market. Methods: We formulated requirements to be met by modern forwarding service. Carriage management should be based on logistics concept and its methods; comprehensive resource optimization of haulers and owners of cargo and other supply chain participants (insurance, financial ones, etc.. Optimization of the space-time chain, even involving freight forwarders (transport intermediaries, is a complex scientific and practical task. Results: We offer directions for development of forwarding additional and non-conventional service for forwarding system of cargo haulage service, which would also provide an opportunity to reduce transport time and increase service level. Discussion: A general scheme of products delivery to consumers contains a significant number of units-particular entities. It is important to analyze not only the position of economic entities in the market, but the features and capabilities of their interaction in major systemic tasks of forwarding service, quality and effective promotion of freight flows

  14. Logistics Services Reminder

    CERN Multimedia

    Logistics Services

    2016-01-01

    Members of the personnel are invited to take note that only parcels corresponding to official orders or contracts will be handled at CERN. Individuals are not authorised to have private merchandise delivered to them at CERN and private deliveries will not be accepted by the Goods Reception services. Thank you for your understanding.

  15. The Restaurant as Hybrid: Lean Manufacturer and Service Provider

    Directory of Open Access Journals (Sweden)

    Christopher Muller

    2013-01-01

    Full Text Available Uniquely positioned as both consumer service providers and tangible finished goods manufacturers, restaurants sell at retail an inventory that is fabricated from raw materials at the site of consumption. This article illustrates how restaurant managers have historically used the fundamentals of just-in-time and lean manufacturing production, often without understanding the power for efficiency and profit each brings. The goal is to encourage restaurateurs to seek a better understanding of where these principles interface with service management theory.

  16. Business Climate and Good Governance

    Directory of Open Access Journals (Sweden)

    Besmira Manaj

    2015-03-01

    Full Text Available This paper consists of three factors, namely: Good Governance, Business Climate and Corruption. How they affect the development product of Albania, not only as a concept, and a principle but mostly as a sensitive aspect in the integration process. There are some interpretations of this concept, but I intend to analyze the key factors and actors, their cooperation and concrete production in society. Improving governance is necessary to have an integrated long term strategy based upon a continuous cooperation between institutions and citizens. But in developing countries like Albania there are some important questions such as: How can we measure the improvement of Good Governance through policies? Has Good Governance indicated an effective way for the sustainable development? (Meisel, 2008, 6. These question give us the orientation to reflect about the process of development, social economic political behavior and how this multidimensional is transformed in product of good governance. The business cycle is strongly connected with many aspects of political-, social-, juridical aspects and good governance. Despite attempts to draft law regulations, the level of corruption and informality in Albania continues to be a major obstacle. The credibility level in the implementation of law is an indicator that affects democratization and institutional integration. At present, different reports of international institutions, define Albania as the country with the highest level of Corruption in the Balkans, which is a key factor influencing business. The ways with

  17. The Performance of the Female Employees in Public Service

    Directory of Open Access Journals (Sweden)

    Titi Darmi

    2017-12-01

    Full Text Available The purpose of this study is to find out how the performance of female employees in public service at Class II Immigration Office Bukittinggi is. The research method used is a mixed method research by combining the qualitative and quantitative data. The sources of data were primary and secondary data. Primary data is obtained through interviews, observations and questionnaires to service users. The data from the distributed questionnaires are analyzed through frequency distribution table according to the respondents’ statements. The number of respondents as service users amounted to 45 people and 7 informants from the Class II Immigration Office of Bukittinggi. The research result showing that the performance of the female employees was very good with a contribution of 84.4% of the respondent's answer in assessing the employees' discipline in starting and completing the service, responsibility in completing the tasks given and show good attitudes to the society. In performing their job, they  apply roles, duties and responsibilities properly according to the main tasks and Functions (tupoksi. Efforts and commitments from the stakeholders in improving the performance quality of the female employees are categorized good so that female employees can overcome any obstacles encountered.

  18. Good soldiers and good actors: prosocial and impression management motives as interactive predictors of affiliative citizenship behaviors.

    Science.gov (United States)

    Grant, Adam M; Mayer, David M

    2009-07-01

    Researchers have discovered inconsistent relationships between prosocial motives and citizenship behaviors. We draw on impression management theory to propose that impression management motives strengthen the association between prosocial motives and affiliative citizenship by encouraging employees to express citizenship in ways that both "do good" and "look good." We report 2 studies that examine the interactions of prosocial and impression management motives as predictors of affiliative citizenship using multisource data from 2 different field samples. Across the 2 studies, we find positive interactions between prosocial and impression management motives as predictors of affiliative citizenship behaviors directed toward other people (helping and courtesy) and the organization (initiative). Study 2 also shows that only prosocial motives predict voice-a challenging citizenship behavior. Our results suggest that employees who are both good soldiers and good actors are most likely to emerge as good citizens in promoting the status quo.

  19. A novel client service quality measuring model and an eHealthcare mitigating approach.

    Science.gov (United States)

    Cheng, L M; Choi, Wai Ping Choi; Wong, Anita Yiu Ming

    2016-07-01

    Facing population ageing in Hong Kong, the demand of long-term elderly health care services is increasing. The challenge is to support a good quality service under the constraints faced by recent shortage of nursing and care services professionals without redesigning the work flow operated in the existing elderly health care industries. the existing elderly health care industries. The Total QoS measure based on Finite Capacity Queuing Model is a reliable method and an effective measurement for Quality of services. The value is good for measuring the staffing level and offers a measurement for efficiency enhancement when incorporate new technologies like ICT. The implemented system has improved the Quality of Service by more than 14% and the extra released manpower resource will allow clinical care provider to offer further value added services without actually increasing head count. We have developed a novel Quality of Service measurement for Clinical Care services based on multi-queue using finite capacity queue model M/M/c/K/n and the measurement is useful for estimating the shortage of staff resource in a caring institution. It is essential for future integration with the existing widely used assessment model to develop reliable measuring limits which allow an effective measurement of public fund used in health care industries. Copyright © 2016 Elsevier Ireland Ltd. All rights reserved.

  20. Good practice recommendations for paediatric outpatient parenteral antibiotic therapy (p-OPAT) in the UK: a consensus statement.

    Science.gov (United States)

    Patel, Sanjay; Abrahamson, Ed; Goldring, Stephen; Green, Helen; Wickens, Hayley; Laundy, Matt

    2015-02-01

    There is compelling evidence to support the rationale for managing children on intravenous antimicrobial therapy at home whenever possible, including parent and patient satisfaction, psychological well-being, return to school/employment, reductions in healthcare-associated infection and cost savings. As a joint collaboration between the BSAC and the British Paediatric Allergy, Immunity and Infection Group, we have developed good practice recommendations to highlight good clinical practice and governance within paediatric outpatient parenteral antibiotic therapy (p-OPAT) services across the UK. These guidelines provide a practical approach for safely delivering a p-OPAT service in both secondary care and tertiary care settings, in terms of the roles and responsibilities of members of the p-OPAT team, the structure required to deliver the service, identifying patients and pathologies that are suitable for p-OPAT, ensuring appropriate vascular access, antimicrobial choice and delivery and the clinical governance aspects of delivering a p-OPAT service. The process of writing a business case to support the introduction of a p-OPAT service is also addressed. © The Author 2014. Published by Oxford University Press on behalf of the British Society for Antimicrobial Chemotherapy. All rights reserved. For Permissions, please e-mail: journals.permissions@oup.com.

  1. The Shift of the Demand for Air Transport Services when Prices Change

    OpenAIRE

    Dan Pauna

    2011-01-01

    The decrease of the charge/unit price determines the extension of demand, as well as the increaseof the amount of a product/service required on the market. The relationship between the evolution ofcharge/unit price (the independent variable) and the market demand of a good/service (the dependentvariable) can be illustrated in a table, a function or a graph. The causal relationships between the change ofthe charge/unit price of a good/service and the change of the amount required represent the...

  2. Depreciation of public goods in spatial public goods games

    International Nuclear Information System (INIS)

    Shi, Dong-Mei; Zhuang, Yong; Li, Yu-Jian; Wang, Bing-Hong

    2011-01-01

    In real situations, the value of public goods will be reduced or even lost because of external factors or for intrinsic reasons. In this work, we investigate the evolution of cooperation by considering the effect of depreciation of public goods in spatial public goods games on a square lattice. It is assumed that each individual gains full advantage if the number of the cooperators n c within a group centered on that individual equals or exceeds the critical mass (CM). Otherwise, there is depreciation of the public goods, which is realized by rescaling the multiplication factor r to (n c /CM)r. It is shown that the emergence of cooperation is remarkably promoted for CM > 1 even at small values of r, and a global cooperative level is achieved at an intermediate value of CM = 4 at a small r. We further study the effect of depreciation of public goods on different topologies of a regular lattice, and find that the system always reaches global cooperation at a moderate value of CM = G − 1 regardless of whether or not there exist overlapping triangle structures on the regular lattice, where G is the group size of the associated regular lattice

  3. Towards the internet of services

    CERN Document Server

    Wahlster, Wolfgang; Wess, Stefan; Friedrich, Hermann; Widenka, Thomas

    2014-01-01

    The Internet of Services and the Internet of Things are major building blocks of the Future Internet. The digital enterprise of the future is based not only on mobile, social, and cloud technologies, but also on se­mantic technologies and the future Internet of Everything. Semantic technologies now enable mass cus­tomization for the delivery of goods and services that meet individual customer needs and tastes with near mass production efficiency and reliability. This is creating a competitive advantage in the industrial econ­omy, the service economy, and the emerging data economy, leading to

  4. Quality of Family Planning Services in Primary Health Centers of ...

    African Journals Online (AJOL)

    Background: Good quality of care in family planning (FP) services help individuals and couples to meet their reproductive health needs safely and effectively. Therefore, assessment and improvement of the quality of family planning services could enhance family planning services utilization. This study was thus conducted ...

  5. Students' and teachers' cognitions about good teachers.

    Science.gov (United States)

    Beishuizen, J J; Hof, E; van Putten, C M; Bouwmeester, S; Asscher, J J

    2001-06-01

    Good teachers have been studied ever since Plato described how Socrates taught by asking questions of his audience. Recent findings shed light on two characteristics of good teachers: their personality and their ability. However, more attention has been paid to teachers' practices and opinions than to students' views. The study reported here attempted to deepen our understanding of what students think about good teachers. Students of four age groups (7, 10, 13, and 16 years of age) and teachers from primary and secondary schools were asked to write an essay on the good teacher. The correspondence between conceptual items in the essays was investigated by determining the extent to which they were used in the same essays to describe good teachers. Correspondence analysis revealed two dimensions. The first dimension reflected the preference of students and teachers for describing the good teacher in terms of either personality or ability characteristics. The second dimension was interpreted as an orientation in the essays towards either attachment to, detachment from or commitment to school and teachers. Students and teachers were compared to establish the amount of (dis)agreement about what makes a good teacher. Primary school students described good teachers primarily as competent instructors, focusing on transfer of knowledge and skills, whereas secondary school students emphasised relational aspects of good teachers. Teachers, however, considered good teachers in the first place a matter of establishing personal relationships with their students. Consequently, primary school students and teachers disagreed about the characteristics of good teachers. In secondary education, disagreements between teachers and students were relatively small. The research method of collecting free essays and utilising correspondence analysis to represent conceptual items and groups of participants seems promising as long as a theoretical framework is available to interpret the

  6. "Good mothering" or "good citizenship"?

    Science.gov (United States)

    Porter, Maree; Kerridge, Ian H; Jordens, Christopher F C

    2012-03-01

    Umbilical cord blood banking is one of many biomedical innovations that confront pregnant women with new choices about what they should do to secure their own and their child's best interests. Many mothers can now choose to donate their baby's umbilical cord blood (UCB) to a public cord blood bank or pay to store it in a private cord blood bank. Donation to a public bank is widely regarded as an altruistic act of civic responsibility. Paying to store UCB may be regarded as a "unique opportunity" to provide "insurance" for the child's future. This paper reports findings from a survey of Australian women that investigated the decision to either donate or store UCB. We conclude that mothers are faced with competing discourses that force them to choose between being a "good mother" and fulfilling their role as a "good citizen." We discuss this finding with reference to the concept of value pluralism.

  7. STRATEGIES TO PROMOTE WINE PRODUCTS ON FOREIGN MARKETS THROUGH THE NETWORK DISTRIBUTION OF GOODS

    Directory of Open Access Journals (Sweden)

    Stefan MATEI

    2013-06-01

    Full Text Available Distribution of goods has evolved in two main directions that seem contradictory : on the one hand, the mass distribution was fully developed in terms of distribution facilities, logistics, comfort, and standardization of goods and services, on the other hand, the increased competition and customer loyalty has prompted the development of marketing techniques based on developing long-term relationships between the company and customers. Often this relationship is created and maintained through personalized offers, a unique combination of services and through direct contact with customers.These contradictory trends are reproduced in the distribution and consumption of wine. It is considered to be more than a physical product. From one point of view, the wine is not regarded as a simply physical product. The value of wine increases due to its tradition, trademark, country and region of origin, processing method, as well as the consumer’s knowledge and sensitivity. On the other side, the wine is one of the world’s most popular alcoholic beverages.

  8. Research on the development and preliminary application of Beijing agricultural sci-tech service hotline WebApp in agricultural consulting services

    Science.gov (United States)

    Yu, Weishui; Luo, Changshou; Zheng, Yaming; Wei, Qingfeng; Cao, Chengzhong

    2017-09-01

    To deal with the “last kilometer” problem during the agricultural science and technology information service, we analyzed the feasibility, necessity and advantages of WebApp applied to agricultural information service and discussed the modes of WebApp used in agricultural information service based on the requirements analysis and the function of WebApp. To overcome the existing App’s defects of difficult installation and weak compatibility between the mobile operating systems, the Beijing Agricultural Sci-tech Service Hotline WebApp was developed based on the HTML and JAVA technology. The WebApp has greater compatibility and simpler operation than the Native App, what’s more, it can be linked to the WeChat public platform making it spread easily and run directly without setup process. The WebApp was used to provide agricultural expert consulting services and agriculture information push, obtained a good preliminary application achievement. Finally, we concluded the creative application of WebApp in agricultural consulting services and prospected the development of WebApp in agricultural information service.

  9. Substantial Goodness and Nascent Human Life.

    Science.gov (United States)

    Floyd, Shawn

    2015-09-01

    Many believe that moral value is--at least to some extent--dependent on the developmental states necessary for supporting rational activity. My paper rejects this view, but does not aim simply to register objections to it. Rather, my essay aims to answer the following question: if a human being's developmental state and occurrent capacities do not bequeath moral standing, what does? The question is intended to prompt careful consideration of what makes human beings objects of moral value, dignity, or (to employ my preferred term) goodness. Not only do I think we can answer this question, I think we can show that nascent human life possesses goodness of precisely this sort. I appeal to Aquinas's metaethics to establish the conclusion that the goodness of a human being--even if that being is an embryo or fetus--resides at the substratum of her existence. If she possesses goodness, it is because human existence is good.

  10. Is the negative evaluation of dental services among the Brazilian elderly population associated with the type of service?

    Science.gov (United States)

    Martins, Andréa Maria Eleutério de Barros Lima; Jardim, Lorena Amaral; Souza, João Gabriel Silva; Rodrigues, Carlos Alberto Quintão; Ferreira, Raquel Conceição; Pordeus, Isabela Almeida

    2014-01-01

    This study aimed at identifying the prevalence of the negative evaluation of dental services among elderly Brazilians and at investigating whether the prevalence was higher among those using public or philanthropic provider services than among those paying privately or using private health plans. Additionally, factors associated with this negative assessment were identified. Interview and survey data were collected in the residences of participants by trained and calibrated examiners as part of a national epidemiological survey of oral health conditions of the Brazilian population in 2002/2003. The dependent variable was obtained in response to questions regarding whether the participant had ever used dental services, the frequency of use, and the quality of this service. Potential responses to the questions regarding the quality of service were very poor or poor, fair, and good or very good. The main independent variable was the system of health care used with potential responses being health plan or private, public, and philanthropic services. We conducted univariate (linear tendency χ2 test) and multiple descriptive analyses, and the partial proportional Odds model for ordinal logistic regression. Among the elderly, 196 (3.7%) evaluated the provided services negatively (very poor or poor). Participants with the following responses were more likely to evaluate the services negatively: those who had used public or philanthropic services, men, those with higher education, the ones who had not received information about preventing dental problems, those who perceived pain in their teeth and gums in the last six months, and those who self-reported their oral health and speech was poor. In conclusion, elderly Brazilian users of public and philanthropic services were more likely than users of private or insurance-based plans to evaluate their dental services negatively, regardless of the other investigated variables.

  11. Irradiation of goods

    International Nuclear Information System (INIS)

    Lunt, R.E.

    1987-01-01

    Mechanical handling apparatus is adapted to handle goods, such as boxed fruit, during a process of irradiation, in palletized form. Palletized goods are loaded onto wheeled vehicles in a loading zone. Four vehicles are wheeled on a track into an irradiation zone via a door in a concrete shield. The vehicles are arranged in orthogonal relationship around a source of square section. Turntables are positioned at corners of the square shaped rail truck around the source selectively to turn the vehicles to align then with track sections. Mechanical manipulating devices are positioned in the track sections opposed to sides of the source. During irradiation, the vehicles and their palletized goods are cylically moved toward the source to offer first sides of the goods for irradiation and are retraced from the source and are pivoted through 90 0 to persent succeeding sides of the goods for irradiation

  12. Optimalisasi Penerapan Prinsip Good Governance Bidang Akademik dalam Upaya Mewujudkan Good University Governance

    Directory of Open Access Journals (Sweden)

    Hery Harjono Muljo

    2014-05-01

    Full Text Available This study wants to know and understand whether good governance principles have been well applied as well as the factors influencing optimization of the implementation of good governance principles on the academic field in an effort to realize good university governance in Bina Nusantara University. The study aims to evaluate the implementation of good governance principles on the academic field, know the factors that affect the implementation of good governance principles on the academic field, and improve and develop the academic areas in accordance with good governance principles in order to maximize the role of Bina Nusantara University as Good University Governance. The approach model used to understand the implementation of good governance principles was a model to educational institution using the 8 principles, namely academic freedom, shared governance, clear rights and responsibilities, selection at merit, financial stability, accountability, regular testing of standards, and the importance of close cooperation. Research used qualitative method with descriptive analysis, by analyzing the factors influencing optimization of the implementation of good governance principles, particularly on academic areas. The results achieved there were 18 factors that affect the optimization of the implementation of good governance principles. Then the factors affected the optimization ofthe implementation of good governance principles the most are operational centralization and academic decentralization which were the novelty of this study.

  13. Connecting Ecosystem Service Production to Users as a Measure of Realized Benefits in Coastal Communities

    Science.gov (United States)

    Ecosystem goods and services are often produced in locations far away from where humans benefit from them. Human beneficiaries also use specific spatial pathways to access the Final Ecosystem Goods and Services (FEGS), the ecological endpoints directly beneficial to human well-b...

  14. The role of coordinated marketing-operations strategy in services : Implications for managerial decisions and execution

    NARCIS (Netherlands)

    Dixon, M.; Rhee, van der B.; Karniouchina, E.; Verma, R.; Victorino, L.

    2014-01-01

    The purpose of this paper is to discuss the importance of a coordinated marketing and operations strategy in goods and service producing business organizations. Customer engagement and co-production are imperative service delivery considerations, and therefore an aligned marketing and operations

  15. 48 CFR 2152.237-70 - Continuity of services.

    Science.gov (United States)

    2010-10-01

    ...-out services for up to 10 months after this contract expires and (2) negotiate in good faith a plan... contract. The Contractor also must, except if prohibited by applicable law, disclose necessary personnel... PROVISIONS AND CONTRACT CLAUSES Text of Provisions and Clauses 2152.237-70 Continuity of services. As...

  16. PUBLIC SERVICES AND THE EURO-REGIONAL COOPERATION

    Directory of Open Access Journals (Sweden)

    Badulescu Alina

    2012-07-01

    Full Text Available Besides the goods and private services, covering the specific needs of individual or groups based on specific mechanisms of demand and supply, human needs can be addressed also through public services. They are designed to meet the general interests of members of a community or society at large and established by public authorities, subject to certain fundamental principles of organization and operation, such as: the principle of efficiency, the principle of equity, the principle of continuity, the principle of movability and the principle of decentralization. In the same time, public services involve in many areas of economic and social life is not just a national issue, but also have characteristics and provision ways at international, regional and euro-regional level. This paper underlines the main areas of euro-regional co-operation interest in the public services sectors, such as: the sectors of environment, agriculture and territorial planning, the sectors of transportation, security and telecommunication, the sector of the economy and labour force, the sector of cross-border populations: social protection and public health, the sectors of education, research and culture.

  17. Supply Chain Contracting for After-sales Service and Product Support

    NARCIS (Netherlands)

    D. Li (Dong)

    2015-01-01

    markdownabstractAbstract Over the past decades, business model innovation in product and its service has been growing rapidly, especially for durable goods. Companies shift their strategies from selling physical products to delivering solutions and performance for customers. Within this context,

  18. Enhanced design, operation and maintenance practices for a longer plant service life

    International Nuclear Information System (INIS)

    Raimondo, E.; Courcoux, A.

    2004-01-01

    Plant service life problems have been under detailed investigation in France and the experience acquired by our company over the past 25 years in the design, construction and maintenance of Pressurized Water Reactors has contributed to develop skills, equipment and capabilities available for efficient plant aging management and component service life extension. The service life of a nuclear power plant is deeply dependant of the provisions made during the design stage, directly linked to good operating conditions and adequate maintenance practices. This paper presents the importance of these three steps (design, operation and maintenance) for plant service life concern. (author)

  19. Europeanisation and the Rescaling of Water Services: Agency and State Spatial Strategies in the Algarve, Portugal

    Directory of Open Access Journals (Sweden)

    Andreas Thiel

    2009-06-01

    Full Text Available Institutional arrangements to provide water services have been reshaped extensively worldwide. This paper provides a theory-informed account of the way in which water service provision has been physically and institutionally restructured in the Algarve, Portugal over the years. Ever-expanding demands for water services by the tourism sector, along with European Union (EU regulations and money, made the local people dependent on national policy for water service provision. Parts of the Portuguese national elite, favouring the construction of water resources as 'strategic’ and 'social' goods, rather than 'economic' and 'scarce' goods, worked towards establishing national level control over water services. They became part of the state’s decentralised hegemonic spatial strategy for expansion of tourism in the Algarve. The district level was constituted as a decentralised level of national resource governance. The case study shows the role of European policies in restructuring the spatio-temporal order in the Algarve and strengthening the influence of the national state within the region. The reconfiguration of the water sector in Portugal illustrates 'spatial Keynesianism' with half-hearted mercantilisación of water services as an outcome of the juxtaposition of a nationally rooted state-led water service provision with more flexible approaches originating at the European level. A consequential outcome has been that water quality, sewage treatment, and reliability of services, have significantly improved in line with European requirements.

  20. A sample-based method for perishable good inventory control with a service level constraint

    NARCIS (Netherlands)

    Hendrix, Eligius M.T.; Pauls-Worm, Karin G.J.; Rossi, Roberto; Alcoba, Alejandro G.; Haijema, Rene

    2015-01-01

    This paper studies the computation of so-called order-upto levels for a stochastic programming inventory problem of a perishable product. Finding a solution is a challenge as the problem enhances a perishable product, fixed ordering cost and non-stationary stochastic demand with a service level

  1. Managing Risk in Information Resources and Services Provision in ...

    African Journals Online (AJOL)

    Risk management forms an integral part of the Library's planning and monitoring process and its internal control framework. It is therefore a vital element of good governance and management. This paper discusses the strategies for managing risks in the provision of information services in University Libraries. The concept ...

  2. Underwater Time Service and Synchronization Based on Time Reversal Technique

    Science.gov (United States)

    Lu, Hao; Wang, Hai-bin; Aissa-El-Bey, Abdeldjalil; Pyndiah, Ramesh

    2010-09-01

    Real time service and synchronization are very important to many underwater systems. But the time service and synchronization in existence cannot work well due to the multi-path propagation and random phase fluctuation of signals in the ocean channel. The time reversal mirror technique can realize energy concentration through self-matching of the ocean channel and has very good spatial and temporal focusing properties. Based on the TRM technique, we present the Time Reversal Mirror Real Time service and synchronization (TRMRT) method which can bypass the processing of multi-path on the server side and reduce multi-path contamination on the client side. So TRMRT can improve the accuracy of time service. Furthermore, as an efficient and precise method of time service, TRMRT could be widely used in underwater exploration activities and underwater navigation and positioning systems.

  3. THE CONCEPTUAL APPARATUS OF THE TERM "FINISHED GOODS" AS AN OBJECT OF ACCOUNTING

    Directory of Open Access Journals (Sweden)

    A. Kasich

    2016-11-01

    Full Text Available The article studies scientific approaches to the definition of "finished goods"; properties and various characteristics of the finished goods, which, in the author’s opinion, affect to the term’s wording. identified generalized features of the concept and differences from the executed works and the rendered services. Described the features and the main differences the ways of production of finished goods in certain economy’s sectors and proved the necessity of taking into account the specific features during the approach to the concept of "finished goods" in various industries. Analyzed the common and distinctive features of international and national standards for the accounting of inventory, because in the conditions of globalization becomes important the necessity of their identity. investigated the components of enterprise accounting policies, such as evaluation of reserves and write-offs on trade, applied in different countries of the world, revealed a basic discrepancy, namely, the use of LiFO method, which is prohibited for use in Ukraine, which, however, is used almost in all the considered countries. On the basis of the conducted research the author’s definition of "finished goods".

  4. Requirements Engineering for Pervasive Services

    NARCIS (Netherlands)

    Kolos, L.; Poulisse, Gert-Jan; van Eck, Pascal; Videira lopes, C.; Schaefer, S.; Clarke, S.; Elrad, T.; Jahnke, J.

    2005-01-01

    Developing pervasive mobile services for a mass market of end customers entails large up-front investments and therefore a good understanding of customer requirements is of paramount importance. This paper presents an approach for developing requirements engineering method that takes distinguishing

  5. Toward a dynamic, systemic, and holistic theory for strategic value creation in ICT-based services

    NARCIS (Netherlands)

    Mercado, C.; Dedene, G.; Peters, E.; Maes, R.; Sanchez, R.; Heene, A.

    2012-01-01

    Our economies are rapidly evolving toward being primarily service-driven, with information and communication as fundamental drivers for the service deployment. Strategic choices are increasingly driven by other parameters than the traditional goods-driven industrial type of economies. In this paper,

  6. Perceived Risk in Service Consumption – a C2C Perspective

    OpenAIRE

    Nicholls, Richard

    2008-01-01

    In the field of services marketing some attention has been paid to the theme of risks associated with purchasing and consuming services. The literature includes issues such as: the relative uncertainty of services and goods at various stages of consumption; types of perceived risk; difficulties associated with evaluating services; service organisation responses to consumer perceived risk; and consumer risk reduction strategies. This literature, however, focuses overwhelmingly on service consu...

  7. Aspectos conceituais da tributação de bens digitais = Conceptual aspects of digital goods taxing

    Directory of Open Access Journals (Sweden)

    Érica Elisa Dani Wilkens

    2008-11-01

    Full Text Available O objetivo deste trabalho consiste em identificar o regime juríco aplicável aos bens digitais no Brasil. Para chegar a tal objetivo busca-se classificar os bens digitais e conceituá-los no âmbito jurídico e no comércio eletrônico. E, por fim, apresentar uma análise sobre os aspectos tributários referentes ao ICMS (Imposto Sobre Circulação de Mercadorias e Serviços e ao ISSQN (Imposto Sobre Serviços de Qualquer Natureza em relação aos bens digitais. O estudo caracteriza-se como exploratório, utilizando-se de pesquisa bibliográfica e documental, sendo a abordagem do problema qualitativa. Os resultados da pesquisa apontam que, pela intangibilidade, os bens digitais comercializa dos no meio virtual, isto é, pela Internet, são equiparados aos pro gramas de computador e tributados como serviços. Em relação a não incidência do ICMS ela se dá pelo fato dos bens digitais serem incorpóreos e a noção de mercadoria exigir a materialidade.The objective of this study is to identify the legal regulations which can be applied todigital goods in Brazil. To achieve such objective, the digital goods were classified andconceptualized in the legal field and electronics commerce. Finally, an analysis ispresented, following the taxing aspects of ICMS (stands for ‘Imposto Sobre Circulaçãode Mercadorias e Serviços’ – Service and Goods Circulation Tax and ISSQN (stands for‘Imposto Sobre Serviços de Qualquer Natureza’ – Services of Any Nature Tax. This studyis considered exploratory once it makes use of a bibliographic and documental research.At the same time, the approach to the problem is qualitative. The results of this researchpoint out the intangibility of digital goods commercialized on the Internet which areconsidered as if they were softwares and are taxed as services. In relation to ICMS, sincethe digital goods are seen as incorporeal, it is not incident because the goods notionrequires a material characteristic.

  8. The Impact of National Macro-Environmental Variables on Tourism Services Consumption in Romania

    Directory of Open Access Journals (Sweden)

    Untaru E.

    2009-12-01

    Full Text Available The studies of consumers’ demand represent the main objective of market research, the importance of these studies being emphasized in all marketing literature. In order to better understand the complex mechanisms of changing the needs for goods or services into demand, the marketing theory includes studying the consumer behaviour as regards tourism goods and services.

  9. EnviroAtlas: Providing Nationwide Geospatial Ecosystem Goods and Services Indicators and Indices to Inform Decision-Making, Research, and Education

    Science.gov (United States)

    EnviroAtlas is a multi-organization effort led by the US Environmental Protection Agency to develop, host and display a large suite of nation-wide geospatial indicators and indices of ecosystem services. This open access tool allows users to view, analyze, and download a wealth o...

  10. When "growth" is not such a good thing…

    CERN Multimedia

    2009-01-01

    The Medical Service is launching a campaign to make people aware of the negative effects of sedentary lifestyles and poorly balanced diets and encourage them to change their habits. Take your health into your own hands: eat healthily and keep fit! At times of economic crisis, growth is welcomed as a positive development but when it’s the average BMI (body mass index or weight in kg/size in m2) of the personnel that’s expanding the news is not so good for a company’s health. "The average BMI has been regularly increasing in most countries for the last ten years, and CERN is unfortunately no exception to the rule", says Dr Reymond of the CERN Medical Service (GS-ME). The percentage of members of the personnel with a BMI over 30 has risen by 3% in three years, which is why we’ve decided to launch a health campaign this year." The initiative has the support of the Management, the Staff Association, the CERN Fitness Club, the three...

  11. Good health information--an asset not a burden!

    Science.gov (United States)

    Hanson, Ralph M

    2011-02-01

    Good health information is central to informing the delivery of health care. Health has mostly struggled to promote the effective use of information to manage services on a day to day basis. Based on the experience at the Children's Hospital at Westmead, a case is made for seeing information as an asset that requires a structured approach to improving data quality, and making a concerted effort to grow a more robust information culture. Transforming Health through better health information will not happen overnight. It needs a long range plan. It should be supported by appropriate business intelligence tools and a structured approach to process improvement, built around data management.

  12. Act of 18 December 1987 relating to the control of the export of strategic goods, services and technology

    International Nuclear Information System (INIS)

    1987-01-01

    This Act controls the export of nuclear material and equipment and sensitive nuclear technology and services. In particular, it provides for strict controls and verification of certain exports. (NEA) [fr

  13. Change Best: Task 2.3. Analysis of policy mix and development of Energy Efficiency Services

    International Nuclear Information System (INIS)

    Boonekamp, P.; Vethman, P.

    2010-04-01

    The aim of the Change Best project is to promote the development of an energy efficiency service (EES) market and to give good practice examples of changes in energy service business, strategies, and supportive policies and measures in the course of the implementation of Directive 2006/32/EC on Energy End-Use Efficiency and Energy Services. This report addresses task 2.3: Analysis of policy mix and development of Energy Efficiency Services.

  14. Improving of enterprise consumer service system

    Directory of Open Access Journals (Sweden)

    Yа.М. Laguta

    2015-12-01

    Full Text Available The problems of consumer services at domestic enterprises are showed. The shortcomings in the service of enterprise operation are analyzed. The basic features of the functioning of the service system forming medium are determined. The authors develop the measures to improve the quality of services which can contribute to their development, expansion of the customer base, increase in sales volume (goods and services as well as improving efficiency and profitability. Taking into account the current environment of enterprises the proposed measures are formed. The article proves the expediency of the use of the client-oriented approach to a customer, the use of software programs and the improvement of the CRM-system at enterprises, the introduction of «7P» concept.

  15. Antenatal care services utilization among women of reproductive ...

    African Journals Online (AJOL)

    Methods: A cross-sectional study was carried out between September and October 2013 among 425 women of reproductive age using a multi-stage sampling technique. Results: Almost all the respondents (93.9%) were aware of antenatal care services. A good proportion of the mothers (90.1%) used antenatal services, ...

  16. Get the Science Right when Paying for Nature’s Services

    Science.gov (United States)

    Payments for Ecosystem Services (PES) mechanisms leverage economic and social incentives to shape how people influence natural processes and achieve conservation and sustainability goals. Beneficiaries of nature's goods and services pay owners or stewards of ecosystems that produ...

  17. BOWS (bioinformatics open web services) to centralize bioinformatics tools in web services.

    Science.gov (United States)

    Velloso, Henrique; Vialle, Ricardo A; Ortega, J Miguel

    2015-06-02

    Bioinformaticians face a range of difficulties to get locally-installed tools running and producing results; they would greatly benefit from a system that could centralize most of the tools, using an easy interface for input and output. Web services, due to their universal nature and widely known interface, constitute a very good option to achieve this goal. Bioinformatics open web services (BOWS) is a system based on generic web services produced to allow programmatic access to applications running on high-performance computing (HPC) clusters. BOWS intermediates the access to registered tools by providing front-end and back-end web services. Programmers can install applications in HPC clusters in any programming language and use the back-end service to check for new jobs and their parameters, and then to send the results to BOWS. Programs running in simple computers consume the BOWS front-end service to submit new processes and read results. BOWS compiles Java clients, which encapsulate the front-end web service requisitions, and automatically creates a web page that disposes the registered applications and clients. Bioinformatics open web services registered applications can be accessed from virtually any programming language through web services, or using standard java clients. The back-end can run in HPC clusters, allowing bioinformaticians to remotely run high-processing demand applications directly from their machines.

  18. State property tax incentives for promoting ecosystem goods and services from private forest land in the United States: a review and analysis

    Science.gov (United States)

    Michael A. Kilgore; Paul B. Ellefson; Travis J. Funk; Gregory E. Frey

    2017-01-01

    Financial incentives provided by State property tax programs are a means of promoting ecosystem services from private forest land. Identified by this 50-State 2015 review, categories of ecosystem services frequently promoted by such programs are open space and scenic resources, conservation of...

  19. The common good

    OpenAIRE

    Argandoña, Antonio

    2011-01-01

    The concept of the common good occupied a relevant place in classical social, political and economic philosophy. After losing ground in the Modern age, it has recently reappeared, although with different and sometimes confusing meanings. This paper is the draft of a chapter of a Handbook; it explains the meaning of common good in the Aristotelian-Thomistic philosophy and in the Social Doctrine of the Catholic Church; why the common good is relevant; and how it is different from the other uses...

  20. Counterfeit Goods and Income Inequality

    OpenAIRE

    Stefania Scandizzo

    2001-01-01

    This paper examines the effect of counterfeit goods in a world where consumers are differentiated by level of income and innovation is quality enhancing. Counterfeit goods are defined as products with the same characteristics as “originals”, but of lower quality. The effect of imitation on firms’ profits and consumer welfare depends on the distribution of income within the country. In particular, the greater the level of income inequality the larger the increase in consumer welfare due to the...

  1. Challenges of Tagging Goods in Supply Chains and a Cloud Perspective with Focus on Some Transitional Economies

    Directory of Open Access Journals (Sweden)

    Sanja Bauk

    2017-02-01

    Full Text Available This paper considers some of the barriers in implementing the RFID (radio frequency identification technology for identifying, locating, tracking and tracing goods in supply chains, along with a model for adopting cloud services that can mitigate these obstacles in the transitional environment. The analysis is based on the assessments of the implementation impediments, given by the experts in the field of logistics: university professors, assistants and entrepreneurs from three Western Balkan countries (Montenegro, Serbia, and Bosnia and Herzegovina. Since the professionals’ assessments are influenced by their experiences from the transitional economies, which are faced with limited abilities to invest in expensive business information systems, the main hypothesis is that moving the logistics into the cloud may resolve or at least alleviate the considered problems. On the basis of the available secondary literature resources on pros and cons of RFID implementation into supply chains, and the statistical analysis of the consciously completed questionnaires in the survey, the model for adopting cloud services for providing RFID-enabled goods and related activities in the considered economies is proposed at a logical level. The paper also gives some directions for further research work in this domain.

  2. Cooperation and the common good.

    Science.gov (United States)

    Johnstone, Rufus A; Rodrigues, António M M

    2016-02-05

    In this paper, we draw the attention of biologists to a result from the economic literature, which suggests that when individuals are engaged in a communal activity of benefit to all, selection may favour cooperative sharing of resources even among non-relatives. Provided that group members all invest some resources in the public good, they should refrain from conflict over the division of these resources. The reason is that, given diminishing returns on investment in public and private goods, claiming (or ceding) a greater share of total resources only leads to the actor (or its competitors) investing more in the public good, such that the marginal costs and benefits of investment remain in balance. This cancels out any individual benefits of resource competition. We illustrate how this idea may be applied in the context of biparental care, using a sequential game in which parents first compete with one another over resources, and then choose how to allocate the resources they each obtain to care of their joint young (public good) versus their own survival and future reproductive success (private good). We show that when the two parents both invest in care to some extent, they should refrain from any conflict over the division of resources. The same effect can also support asymmetric outcomes in which one parent competes for resources and invests in care, whereas the other does not invest but refrains from competition. The fact that the caring parent gains higher fitness pay-offs at these equilibria suggests that abandoning a partner is not always to the latter's detriment, when the potential for resource competition is taken into account, but may instead be of benefit to the 'abandoned' mate. © 2016 The Author(s).

  3. Customer Information Driven After Sales Service Management: Lessons from Spare Parts Logistics

    NARCIS (Netherlands)

    M.N. Jalil (Muhammad)

    2011-01-01

    textabstractOver the years, after sales service business in capital goods and high tech sectors has experienced significant growth. The drivers for growth are higher service profits, increased competitions, and primary market contractions. The enablers for growth include information driven service

  4. Using family and staff experiences of a botulinum toxin-A service to improve service quality.

    Science.gov (United States)

    Burton, K L O; Bau, K; Lewis, J; Aroyan, K R; Botha, B; Botman, A G M; Stewart, K; Waugh, M-C A; Paget, S P

    2017-11-01

    The decision for families to proceed with botulinum toxin-A (BoNT-A) injections for managing childhood conditions involving hypertonia can be complex. Family-centred care is a service model that facilitates supporting families in this decision-making process. Understanding families' experiences of services is critical to developing family-centred care. The aim of this project was therefore to increase understanding of the experiences of families of children attending a BoNT-A service in order to improve the service and its family-centred approach to care. Sixteen staff of a BoNT-A service participated in a patient journey mapping exercise. Nine families of the service participated in in-depth interviews. Interviews were audio-recorded and transcribed verbatim. Data from the staff session and interviews were analysed independently using grounded, hermeneutic thematic analysis. Staff sessions revealed 5 core themes that related to impacting on the family experience. Family interviews revealed 4 core themes, with 7 subthemes and 1 latent theme. Areas of importance identified by families relating to BoNT-A treatment included acknowledgement of individual needs, care coordination, empowerment of families and patients, consistency in service delivery, and the distressing nature of appointment and decision-making. Comparison of the data from the staff patient journey mapping and family interviews suggested that staff have a good but incomplete understanding of the factors important to families, highlighting the need for consumer engagement in establishing family-centred care. The themes identified can guide the provision of family-centred BoNT-A injection clinics. © 2017 John Wiley & Sons Ltd.

  5. Services in Regioanl Trade Agreements: Implications for India

    OpenAIRE

    Nag, Biswajit; De, Debdeep

    2008-01-01

    Service sector has emerged as the largest and fastest-growing sector in the global economy in the last two decades, providing more than 60 per cent of global output and, in many countries, an even larger share of employment. The growth in services has also been accompanied by the rising share of services in world transactions. In fact trade in services has grown as fast as trade in goods in the period 1990- 2003 (6% per annum). In recent years the number of international agreements aiming to ...

  6. Quality of the delivery services in health facilities in Northern Ethiopia.

    Science.gov (United States)

    Fisseha, Girmatsion; Berhane, Yemane; Worku, Alemayehu; Terefe, Wondwossen

    2017-03-09

    Substantial improvements have been observed in the coverage of and access to maternal health service, especially in skilled birth attendants, in Ethiopia. However, the quality of care has been lagging behind. Therefore, this study investigated the status of the quality of delivery services in Northern Ethiopia. A facility based survey was conducted from December 2014 to February 2015 in Northern Ethiopia. The quality of delivery service was assessed in 32 health facilities using a facility audit checklist, by reviewing delivery, by conducting in-depth interview and observation, and by conducting exit interviews with eligible mothers. Facilities were considered as 'good quality' if they scored positively on 75% of the quality indicators set in the national guidelines for all the three components; input (materials, infrastructure, and human resource), process (adherence to standard care procedures during intrapartum and immediate postpartum periods) and output (the mothers' satisfaction and utilization of lifesaving procedures). Overall 2 of 32 (6.3%) of the study facilities fulfilled all the three quality components; input, process and output. Two of the three components were assessed as good in 11 of the 32 (34.4%) health facilities. The input quality was the better of the other quality components; which was good in 21 out of the 32 (65.6%) health facilities. The process and output quality was good in only 10 of the 32 (31.3%) facilities. Only 6.3% of the studied health facilities had good quality in all three dimensions of quality measures that was done in accordance to the national delivery service guidelines. The most compromised quality component was the process. Systematic and sustained efforts need to be strengthened to improve all dimensions of quality in order to achieve the desired quality of delivery services and increase the proportion of births occurring in health facilities.

  7. TRANSLATING SERVICE TECHNICAL PROSE

    African Journals Online (AJOL)

    language. The Application of Technical Service. Prose. To form a good idea of the appl ication .... cost lives. In this particular domain, translators must have a sound technical ... These semantic ... another language and often, in doing so, changing its meaning. The words ..... He will hand out tasks to each translator and after.

  8. Customer assessment of long-term care pharmacy provider services.

    Science.gov (United States)

    Clark, Thomas R

    2008-09-01

    Assess performance of long-term care pharmacy providers on key services offered to nursing facilities. Cross-sectional; nursing facility team. Random phone survey of nursing facility team members. 485 nursing facility team members (practicing in nursing facilities, interacting with > or = 1 consultant pharmacist); 46 members excluded, unable to identify facility's pharmacy provider. Directors of nursing, medical directors, and administrators were asked to rate long-term care pharmacy provider performance of eight commonly offered pharmacy services. All groups evaluated pharmacy provider performance of these services using a five-point scale. Results are broken down by employer type. Average rating for eight pharmacy services was 3.64. Top two services: "Labeling medications accurately" ranked in top 1-2 services for all groups (combined rating of 3.97) and "Provides medication administration system" ranked in top 1-3 services for all groups (combined rating of 3.95). One service, "Provides educational inservices," ranked lowest for all groups (combined rating of 3.54). In general, when looking at the eight services in combination for all providers, all services were ranked between Good and Very Good (average score of 3.64). Therefore, while the pharmacy provider is performing above average for these services, there is room for improvement in all of these services. These results can be used as a benchmark. Detailed data results and sample surveys are available online at www.ascp.com/supplements. These surveys can be used by the pharmacy provider to solicit assessments from their own facilities on these services.

  9. ANALYSIS OF THE PRACTICE OF CORRUPTION IN ELECTRONIC PROCUREMENT SERVICE SYSTEM IN THE KEPULAUAN RIAU PROVINCE

    Directory of Open Access Journals (Sweden)

    Rendra Setyadiharja

    2017-10-01

    Full Text Available Procurement of goods and services in Indonesia has carried out a number of reforms, ranging from conventional forms filled with indications of bribery and corrupt, now converted into a system of procurement of goods and services electronically with Electronic Procurement Service Systems(LPSE.Expectations the central government and local government is to minimize the occurrence of graft, a fictitious project, mark up or transactional in the procurement of goods and services, but also LPSE system has never been separated from the threat of any indication of corruption in the procurement of goods and services. The purpose of this research was to uncover a number of corrupt practices that occur on the LPSE system in Kepulauan Riau Province. The method used was the exploratory qualitative approach. Data collection method used is by interview (indebt interview. The results of this research are descriptions of cases of corruption in the LPSE system in Kepulauan Riau Province, and the mode of operation corruption practices that occur in the LPSE system in Kepulauan Riau province.

  10. Luggage and shipped goods

    International Nuclear Information System (INIS)

    Vogel, H.; Haller, D.

    2007-01-01

    Summary: Purpose: Control of luggage and shipped goods are frequently carried out. The possibilities of X-ray technology shall be demonstrated. Materials and methods: There are different imaging techniques. The main concepts are transmission imaging, backscatter imaging, computed tomography, and dual energy imaging and the combination of different methods The images come from manufacturers and personal collections. Results: The search concerns mainly, weapons, explosives, and drugs; furthermore animals, and stolen goods, Special problems offer the control of letters and the detection of Improvised Explosive Devices (IED). Conclusion: One has to expect that controls will increase and that imaging with X-rays will have their part. Pattern recognition software will be used for analysis enforced by economy and by demand for higher efficiency - man and computer will produce more security than man alone

  11. Cost effectiveness and efficiency in assistive technology service delivery.

    Science.gov (United States)

    Warren, C G

    1993-01-01

    In order to develop and maintain a viable service delivery program, the realities of cost effectiveness and cost efficiency in providing assistive technology must be addressed. Cost effectiveness relates to value of the outcome compared to the expenditures. Cost efficiency analyzes how a provider uses available resources to supply goods and services. This paper describes how basic business principles of benefit/cost analysis can be used to determine cost effectiveness. In addition, basic accounting principles are used to illustrate methods of evaluating a program's cost efficiency. Service providers are encouraged to measure their own program's effectiveness and efficiency (and potential viability) in light of current trends. This paper is meant to serve as a catalyst for continued dialogue on this topic.

  12. Service Life Of Main Piping Component Due To Low Thermal Stresses.Fatigue

    International Nuclear Information System (INIS)

    Miroshnik, R.; Jeager, A.; Ben Haim, H.

    1998-01-01

    The paper deals with estimating the service life of the power station Main piping component and describing the repair process for extending of its service life. After a long period of service, several circular fatigue cracks have been discovered at the bottom of the Main piping component chamber. Finite element analyses of transient thermal stresses, caused by power station startup, are carried out in the paper. The calculation results show good agreement between the theoretical locations of the maximum stresses and the actual locations of the cracks. There is a good agreement between theoretical evaluation and actual service life, as well. The possibility of machining out the cracks in order to prevent their growing is examined here. The machining enables us to extend the power station component's life service

  13. Return on research investments: personal good versus public good

    Science.gov (United States)

    Fox, P. A.

    2017-12-01

    For some time the outputs, i.e. what's produced, of publicly and privately funded research while necessary, are far from sufficient, when considering an overall return on (research) investment. At the present time products such as peer-reviewed papers, websites, data, and software are recognized by funders on timescales related to research awards and reporting. However, from a consumer perspective impact and value are determined at the time a product is discovered, accessed, assessed and used. As is often the case, the perspectives of producer and consumer communities can be distinct and not intersect at all. We contrast personal good, i.e. credit, reputation, with that of public good, e.g. interest, leverage, exploitation, and more. This presentation will elaborate on both the metaphorical and idealogical aspects of applying a "return on investment" frame for the topic of assessing "good".

  14. Trade in goods

    DEFF Research Database (Denmark)

    Sørensen, Karsten Engsig

    2006-01-01

    An analysis of the rules governing trade in goods under the GATT agreement and the Agreement on Safeguards......An analysis of the rules governing trade in goods under the GATT agreement and the Agreement on Safeguards...

  15. Good for God? Religious motivation reduces perceived responsibility for and morality of good deeds.

    Science.gov (United States)

    Gervais, Will M

    2014-08-01

    Many people view religion as a crucial source of morality. However, 6 experiments (total N = 1,078) revealed that good deeds are perceived as less moral if they are performed for religious reasons. Religiously motivated acts were seen as less moral than the exact same acts performed for other reasons (Experiments 1-2 and 6). Religious motivations also reduced attributions of intention and responsibility (Experiments 3-6), an effect that fully mediated the effect of religious motivations on perceived morality (Experiment 6). The effects were not explained by different perceptions of motivation orientation (i.e., intrinsic vs. extrinsic) across conditions (Experiment 4) and also were evident when religious upbringing led to an intuitive moral response (Experiment 5). Effects generalized across religious and nonreligious participants. When viewing a religiously motivated good deed, people infer that actually helping others is, in part, a side effect of other motivations rather than an end in itself. Thus, religiously motivated actors are seen as less responsible than secular actors for their good deeds, and their helping behavior is viewed as less moral than identical good deeds performed for either unclear or secular motivations. PsycINFO Database Record (c) 2014 APA, all rights reserved.

  16. Behavior Of Bureaucracy In Good Program Policy Implementation In District Bombana

    OpenAIRE

    Syafruddin; H. Suratman Nur; Alwi; H. Baharuddin

    2015-01-01

    Abstract The existence of the bureaucracy and the device has a very important role and vital in the life of modern man. This is because the bureaucracy is interpreted as an official institution that performs the functions of service to the public needs. Internal conditions bureaucratic organization itself does not stand alone but it has the internal and external sustainability. One of the most prominent aspect in the review of the bureaucratic organization is bureaucratic behavior. Good burea...

  17. Monitoring of good practices programs and independence for electricity and natural gas system operators. Summary report 2011

    International Nuclear Information System (INIS)

    2012-07-01

    Electricity and natural gas transmission system operators (TSO) and distribution system operators (DSO) are regulated operators that provide public service functions for the benefit of the network users and the consumers they serve. Accordingly, European and French law requires that they be under independent and nondiscriminatory obligations. In particular, they must develop a good practices program which includes a range of measures to prevent the risk of discriminatory practices in network access. Pursuant to Article L.134-15 of the Energy Code, the Energy Regulatory Commission (CRE) is publishing this year its 7. annual report on the monitoring of good practices programs and independence for electricity and natural gas system operators for the year 2011. This report is based on analysis of the 'reports on the implementation of good practices programs' submitted to the CRE by the operators in late 2011 and audits carried out by the CRE services in these companies in 2011. These elements were supplemented and clarified by many exchanges with the operators, in particular during the committee hearings that took place in spring 2012 with each network operator. This report is structured around four cross-cutting themes, supplemented by individual analyses of each operator's situation. The cross-cutting issues address communication and user's awareness of the network operators, the new compliance officer function, TSO certification and, finally, the results of the 'mystery shopper' telephone survey carried out by the CRE. The individual situations analysed were those of the eight DSOs serving over 100,000 customers (ERDF, ES, URM, SRD and Geredis-Deux-Sevres for electricity, GrDF, Regaz-Bordeaux and Reseau GDS for natural gas) and the three TSOs (RTE for electricity and GRTgaz and TIGF for natural gas)

  18. Articulating current service development practices: a qualitative analysis of eleven mental health projects.

    Science.gov (United States)

    Jun, Gyuchan Thomas; Morrison, Cecily; Clarkson, P John

    2014-01-17

    The utilisation of good design practices in the development of complex health services is essential to improving quality. Healthcare organisations, however, are often seriously out of step with modern design thinking and practice. As a starting point to encourage the uptake of good design practices, it is important to understand the context of their intended use. This study aims to do that by articulating current health service development practices. Eleven service development projects carried out in a large mental health service were investigated through in-depth interviews with six operation managers. The critical decision method in conjunction with diagrammatic elicitation was used to capture descriptions of these projects. Stage-gate design models were then formed to visually articulate, classify and characterise different service development practices. Projects were grouped into three categories according to design process patterns: new service introduction and service integration; service improvement; service closure. Three common design stages: problem exploration, idea generation and solution evaluation - were then compared across the design process patterns. Consistent across projects were a top-down, policy-driven approach to exploration, underexploited idea generation and implementation-based evaluation. This study provides insight into where and how good design practices can contribute to the improvement of current service development practices. Specifically, the following suggestions for future service development practices are made: genuine user needs analysis for exploration; divergent thinking and innovative culture for idea generation; and fail-safe evaluation prior to implementation. Better training for managers through partnership working with design experts and researchers could be beneficial.

  19. Web services interface to EPICS channel access

    Institute of Scientific and Technical Information of China (English)

    DUAN Lei; SHEN Liren

    2008-01-01

    Web services is used in Experimental Physics and Industrial Control System (EPICS). Combined with EPICS Channel Access protocol, Web services' high usability, platform independence and language independence can be used to design a fully transparent and uniform software interface layer, which helps us complete channel data acquisition, modification and monitoring functions. This software interface layer, a cross-platform of cross-language,has good interopcrability and reusability.

  20. Web services interface to EPICS channel access

    International Nuclear Information System (INIS)

    Duan Lei; Shen Liren

    2008-01-01

    Web services is used in Experimental Physics and Industrial Control System (EPICS). Combined with EPICS Channel Access protocol, Web services high usability, platform independence and language independence can be used to design a fully transparent and uniform software interface layer, which helps us complete channel data acquisition, modification and monitoring functions. This software interface layer, a cross-platform of cross-language, has good interoperability and reusability. (authors)

  1. Pengaruh Keadilan Pelayanan (Service Fairness) terhadap Citra Perusahaan Penyedia Listrik

    OpenAIRE

    Asliana, Endang

    2011-01-01

    Electrical problems are classified in the business services that are considered part of the general requirement that electrical activity is expressed as organizing community service. Attention to issues of quality and fairness of service becomes important. Justice ministry (service fairness) consists of distributive justice, procedural justice and interactional justice. A good perception of the fairness issue is expected to enhance the corporate image in the assessment of the customer. Using ...

  2. Product longevity and shared ownership: Sustainable routes to satisfying the world’s growing demand for goods 

    Directory of Open Access Journals (Sweden)

    John G. Rogers

    2015-09-01

    Full Text Available It has been estimated that by 2030 the number of people who are wealthy enough to be significant consumers will have tripled. This will have a dramatic impact on the demands for primary materials and energy. It has been estimated that with improvements in design and manufacturing it is possible to maintain the current level of production using 70% of the current primary material consumed. Even with these improvements on the production side, there will still be a doubling of primary material requirements by the end of the century, with accompanying rises in industrial energy demand, if the rise in demand for goods and services is to be met. It is therefore clear that the consumption of products must also be explored. Product longevity and using goods more intensively are two strategies which could reduce the demand for new goods. If products last longer, then manufacturing output can concentrate on emerging markets rather than the market for replacement goods. There are many goods which are infrequently used, these seldom wear out. The total demand for such could be drastically reduced if they were shared with other people. Sharing of goods has traditionally been conducted between friends or by hiring equipment, but modern communication systems and social media could increase the opportunities to share goods. Sharing goods also increases access to a range of goods for those on low incomes. From a series of workshops it has been found that the principal challenges are sociological rather than technological. This paper contains a discussion of these challenges and explores possible futures where these two strategies have been adopted. In addition, the barriers and opportunities that these strategies offer for consumers and businesses are identified, and areas where government policy could be instigated to bring about change are highlighted.

  3. The selective use of emergency shipments for service-contract differentiation

    NARCIS (Netherlands)

    Alvarez, Elisa; van der Heijden, Matthijs C.; Zijm, Willem H.M.

    2013-01-01

    Suppliers of capital goods increasingly offer performance-based service contracts with customer-specific service levels. We use selective emergency shipments of spare parts to differentiate logistic performance: We apply emergency shipments in out-of-stock situations for combinations of parts and

  4. Generating and exploring good building layouts

    KAUST Repository

    Bao, Fan; Yan, Dongming; Mitra, Niloy J.; Wonka, Peter

    2013-01-01

    Good building layouts are required to conform to regulatory guidelines, while meeting certain quality measures. While different methods can sample the space of such good layouts, there exists little support for a user to understand

  5. "Everyone just ate good food": 'Good food' in Islamabad, Pakistan.

    Science.gov (United States)

    Hasnain, Saher

    2018-08-01

    In recent years, consumption of alternatively produced foods has increased in popularity in response to the deleterious effects of rapidly globalising and industrialised food systems. Concerns over food safety in relation to these changes may result from elevated levels of risk and changing perceptions associated with food production practices. This paper explores how the middle class residents of Islamabad, Pakistan, use the concept of 'good food' to reconnect themselves with nature, changing food systems, and traditional values. The paper also demonstrates how these ideas relate to those of organic, local, and traditional food consumption as currently used in more economically developed states in the Global North. Through research based on participant observation and semi-structured interviews, this paper illustrates that besides price and convenience, purity, freshness, association with specific places, and 'Pakistani-ness' were considered as the basis for making decisions about 'good food'. The results show that while individuals are aware of and have some access to imported organic and local food, they prefer using holistic and culturally informed concepts of 'good food' instead that reconnect them with food systems. I argue that through conceptualisations of 'good food', the urban middle class in Islamabad is reducing their disconnection and dis-embeddedness from nature, the food systems, and their social identities. The paper contributes to literature on food anxieties, reconnections in food geography, and 'good food' perceptions, with a focus on Pakistan. Copyright © 2018. Published by Elsevier Ltd.

  6. A Theory of Finitely Durable Goods Monopoly with Used-Goods Market and Transaction Costs

    OpenAIRE

    S. Huang; Y. Yang; K. Anderson

    2001-01-01

    We construct a dynamic game to model a monopoly of finitely durable goods. The solution concept is Markov-perfect equilibria with general equilibria embedded in every time period. Our model is flexible enough to simultaneously explain or accommodate many commonly observed phenomena or stylized facts, such as concurrent leasing and selling, active secondary markets for used goods, heterogeneous consumers, endogenous consumption patterns, depreciation, an infinite time horizon, and nontrivial t...

  7. Integrating child health services into malaria control services of village malaria workers in remote Cambodia: service utilization and knowledge of malaria management of caregivers.

    Science.gov (United States)

    Hasegawa, Aya; Yasuoka, Junko; Ly, Po; Nguon, Chea; Jimba, Masamine

    2013-08-23

    Malaria and other communicable diseases remain major threats in developing countries. In Cambodia, village malaria workers (VMWs) have been providing malaria control services in remote villages to cope with the disease threats. In 2009, the VMW project integrated child health services into the original malaria control services. However, little has been studied about the utilization of VMWs' child health services. This study aimed to identify determinants of caregivers' VMW service utilization for childhood illness and caregivers' knowledge of malaria management. A cross-sectional study was conducted in 36 VMW villages of Kampot and Kampong Thom provinces in July-September 2012. An equal number of VMW villages with malaria control services only (M) and those with malaria control plus child health services (M+C) were selected from each province. Using structured questionnaires, 800 caregivers of children under five and 36 VMWs, one of the two VMWs who was providing VMW services in each study village were interviewed. Among the caregivers, 23% in M villages and 52% in M+C villages utilized VMW services for childhood illnesses. Determinants of caregivers' utilization of VMWs in M villages included their VMWs' length of experience (AOR = 11.80, 95% confidence interval [CI] = 4.46-31.19) and VMWs' service quality (AOR = 2.04, CI = 1.01-4.11). In M+C villages, VMWs' length of experience (AOR = 2.44, CI = 1.52-3.94) and caregivers' wealth index (AOR = 0.35, CI = 0.18-0.68) were associated with VMW service utilization. Meanwhile, better service quality of VMWs (AOR = 3.21, CI = 1.34-7.66) and caregivers' literacy (AOR = 9.91, CI = 4.66-21.05) were positively associated with caregivers' knowledge of malaria management. VMWs' service quality and length of experience are important determinants of caregivers' utilization of VMWs' child health services and their knowledge of malaria management. Caregivers are seeking VMWs' support for childhood illnesses even if they are

  8. Information from the Collection Service

    CERN Multimedia

    GS Department

    2010-01-01

    As from Thursday 11 March two containers for the collection used NESPRESSO capsules will be at your disposal: One container near Building 133 (Recuperation and Sales Service); One container near Building 904 (Goods Reception). The used capsules will be dispatched to an industrial processing centre for recycling.

  9. "Work is good for me": views of mental health service users seeking work during the UK recession, a qualitative analysis.

    Science.gov (United States)

    Boycott, Naomi; Akhtar, Athfah; Schneider, Justine

    2015-04-01

    Individual placement and support (IPS) is an effective form of supported employment for people with severe mental illness. Little is known about service users' experiences of these programmes during economic recession. Obtain service users' views of an IPS programme implemented in the UK during recession. Thirty-one service users enrolled in an IPS programme were interviewed using a semi-structured protocol. The questions covered several areas of their experience, including problems faced in seeking work, perceived barriers in returning to work and what they found helpful in employment support. Unsurprisingly, a large number of service users had problems in finding work due to the number of appropriate jobs available. Nevertheless, many service users felt positively about the support they had received (90% were satisfied with IPS), and would advise others in their position to seek employment. Personal and practical support from employment specialists (ES) was the most useful aspect of the service. Despite economic recession, an IPS service was implemented and regarded as satisfactory to service users seeking work. Although many found obtaining employment difficult, they would still advise others that work is worthwhile, suggesting that the context of recession has not discouraged them.

  10. CONCEPTS AND THEORIES REGARDING THE BEHAVIOR OF THE CONSUMER OF PRODUCTS AND SERVICES

    OpenAIRE

    Rabontu, Cecilia Irina; Boncea, Amelia Georgiana

    2007-01-01

    The essential component of human behavior, the consumer’s behavior restrictively, reflects people’s conduct when it comes to buying and / or consuming material goods and services. At large, it comprises the entire conduct of the final user of material and immaterial goods. The study of the behavior of the consumer is vital for an enterprise in the motivation of the consequences that it carries along regarding all the decisions of marketing : the positioning of the brands, the segmentation of...

  11. Transport of hazardous goods

    International Nuclear Information System (INIS)

    1989-01-01

    The course 'Transport of hazardous goods' was held in Berlin in November 1988 in cooperation with the Bundesanstalt fuer Materialforschung und -pruefung. From all lecturs, two are recorded separately: 'Safety of tank trucks - requirements on the tank, development possibiities of active and passive safety' and 'Requirements on the transport of radioactive materials - possible derivations for other hazardous goods'. The other lectures deal with hazardous goods law, requirements on packinging, risk assessment, railroad transport, hazardous goods road network, insurance matters, EC regulations, and waste tourism. (HSCH) [de

  12. Improving Reliability of Service Operation Using FMEA Review and New Opportunity for Investigations

    Science.gov (United States)

    Sutrisno, Agung; Gunawan, Indra

    2016-01-01

    Despite its growing contribution to the global economy, investigation on the application status of service FMEA study to support realization of reliable service operation is very limited in literature. Motivated by such situation, the paper presented an initial survey on the status and research gaps in developing and applying FMEA in service sectors. Systematic preliminary survey using specific criteria are undertaken. Our study indicated that development and application of service FMEA are partially addressing the characteristics of service operations and it is still applied into the good deed and profit oriented operations. Opportunities for further investigation pertaining to advancement of its decision supporting tool for service risk appraisal, its modification to cope with sustainability related requirements and application of service FMEA in not for profit oriented operations are presented as new avenues for further investigation

  13. On good ETOL forms

    DEFF Research Database (Denmark)

    Skyum, Sven

    1978-01-01

    This paper continues the study of ETOL forms and good EOL forms done by Maurer, Salomaa and Wood. It is proven that binary very complete ETOL forms exist, good synchronized ETOL forms exist and that no propagating or synchronized ETOL form can be very complete.......This paper continues the study of ETOL forms and good EOL forms done by Maurer, Salomaa and Wood. It is proven that binary very complete ETOL forms exist, good synchronized ETOL forms exist and that no propagating or synchronized ETOL form can be very complete....

  14. Customer service in libraries best practices

    CERN Document Server

    Harmon, Charles

    2013-01-01

    In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers.

  15. ORIENTATION TOWARD CUSTOMER FOR PUBLIC FOOD SERVICE

    Directory of Open Access Journals (Sweden)

    LIVIU ILIE FACALEATA

    2015-10-01

    Full Text Available In the context of accelerated economic globalization and hyper global competition, companies must have a high degree of orientation in the market, to know and respond quickly to volatile markets. In this context, the public food field is one marked by significant changes having regard to needs and consumer behavior. Public food services are designed to meet first the basic needs which causes certain private actions and a particular mechanism for the training of behavior with significant impact on the way in which the companies of public food should develop services and certain ambient which to contribute to the proper customer service. Moreover, these companies have aspecial relationship with customers, having regard to the direct interaction between supplier and customer. This present project aimsto identify good practice in the field of public food service regarding the implementation of the philosophy orientation on the marketplace. To achieve this goal has been used as methodology the analysis of the primary results from previous research in the fields of both market direction, as well as in the hospitality areas, analysis which has had as main objective a stock-taking of the models developed for the hospitality industry and compiling influence factors with impact on the "good service" of the client, but also integration of orientation principles toward market within the framework of these models.

  16. Form follows function? Proposing a blueprint for ecosystem service assessments based on reviews and case studies

    NARCIS (Netherlands)

    Seppelt, R.; Fath, B.; Burkhard, B.; Fisher, J.L.; Grêt-Regamey, A.; Lautenbach, S.; Pert, P.; Hotes, S.; Spangenberg, J.; Verburg, P.H.; Oudenhoven, van A.P.E.

    2012-01-01

    Ecosystem service assessments (ESA) hold the promise of supporting the quantification and valuation of human appropriation of nature and its goods and services. The concept has taken flight with the number of studies published on the topic increasing rapidly. This development, and the variation of

  17. Ecology and the Good

    Science.gov (United States)

    Gustafson, James W.

    1971-01-01

    Our value system relating to the natural sciences is examined for its acceptability and worthiness. Scrutinized are the cognitive meanings about values, validity of values, subjective and cultural relativism, the good of objective realities, and cooperation with natural forces and God. (BL)

  18. On Having a Good

    OpenAIRE

    Korsgaard, Christine M.

    2014-01-01

    In some recent papers I have been arguing that the concept ‘good-for’ is prior to the concept of ‘good’ (in the sense in which final ends are good), and exploring the implications of that claim. One of those implications is that everything that is good is good for someone. That implication seems to fall afoul of our intuitions about certain cases, such as the intuition that a world full of happy people and animals is better than a world full of miserable ones, even if the people and animals a...

  19. Verification of warnings at the Meteorological and Hydrological Service of Croatia

    Science.gov (United States)

    Kalin, Lovro

    2017-04-01

    The role of national meteorological services is increasingly related to warnings. This is particularly stressed due to more frequent extreme events and severe weather. At the Meteorological and Hydrological Service of Croatia various warnings products are introduced, from Civil protection service and MeteoAlarm to different specialized products, such as heat spells, cold spells, forest fire warnings, etc. Verification of warnings is a relatively new field, with spurious methods and diverse data. Still, various results of warnings will be presented in this paper, mostly through contingency tables and related verification scores. These results provide an insight to the forecast system, it's properties and give a good feed-back to the forecasters.

  20. Using shared goal setting to improve access and equity: a mixed methods study of the Good Goals intervention in children’s occupational therapy

    Directory of Open Access Journals (Sweden)

    Kolehmainen Niina

    2012-08-01

    Full Text Available Abstract Background Access and equity in children’s therapy services may be improved by directing clinicians’ use of resources toward specific goals that are important to patients. A practice-change intervention (titled ‘Good Goals’ was designed to achieve this. This study investigated uptake, adoption, and possible effects of that intervention in children’s occupational therapy services. Methods Mixed methods case studies (n = 3 services, including 46 therapists and 558 children were conducted. The intervention was delivered over 25 weeks through face-to-face training, team workbooks, and ‘tools for change’. Data were collected before, during, and after the intervention on a range of factors using interviews, a focus group, case note analysis, routine data, document analysis, and researchers’ observations. Results Factors related to uptake and adoptions were: mode of intervention delivery, competing demands on therapists’ time, and leadership by service manager. Service managers and therapists reported that the intervention: helped therapists establish a shared rationale for clinical decisions; increased clarity in service provision; and improved interactions with families and schools. During the study period, therapists’ behaviours changed: identifying goals, odds ratio 2.4 (95% CI 1.5 to 3.8; agreeing goals, 3.5 (2.4 to 5.1; evaluating progress, 2.0 (1.1 to 3.5. Children’s LoT decreased by two months [95% CI −8 to +4 months] across the services. Cost per therapist trained ranged from £1,003 to £1,277, depending upon service size and therapists’ salary bands. Conclusions Good Goals is a promising quality improvement intervention that can be delivered and adopted in practice and may have benefits. Further research is required to evaluate its: (i impact on patient outcomes, effectiveness, cost-effectiveness, and (ii transferability to other clinical contexts.

  1. The Influence of Brand Image, Price, Service Quality and Facilities on Customer Satisfaction at Aston Hotel Manado

    OpenAIRE

    Taroreh, Rita N.; Mananeke, Lisbeth; Suwandi, Monica M.

    2015-01-01

    The economic condition of a country will change the mindset of people, so what happened in Indonesia it determines the public goods and services, in accordance with ability of business players and their business oriented towards the consumer. Consumers free use of money and free compare products or services and factors associated with services like the brand image, price, service quality and facilities. These days, service business in this case of hotel, have a thighter competition. As the ne...

  2. The Varieties of Good Design

    DEFF Research Database (Denmark)

    Ylirisku, Salu; Arvola, Mattias

    2018-01-01

    This chapter explores the philosopher and logician Georg Henrik von Wright’s metaethical treatise of the varieties of goodness in the context of design. von Wright investigated the use of notion of ‘good’ in language, and he identified six kinds of goodness: namely utilitarian goodness, instrumen......This chapter explores the philosopher and logician Georg Henrik von Wright’s metaethical treatise of the varieties of goodness in the context of design. von Wright investigated the use of notion of ‘good’ in language, and he identified six kinds of goodness: namely utilitarian goodness...

  3. A good patient?

    DEFF Research Database (Denmark)

    Campbell, Catherine; Scott, Kerry; Skovdal, Morten

    2015-01-01

    , physical cleanliness, honesty, gratitude and lifestyle adaptations (taking pills correctly andcoming to the clinic when told). As healthcare workers may decide to punish patients who do not live up the‘good patient persona’, many patients seek to perform within the confines of the ‘good patient persona...

  4. Electronic service quality and its impact on building brand loyalty in the apparel e-retailing industry

    OpenAIRE

    Shala, Art; Balaj, Driton

    2016-01-01

    Online service quality is of high importance to the overall user experience within ecommerce platforms. The website service quality is considered to be a good predictor of customers’ brand loyalty intents. In this study four attributes of the electronic retailing service quality [website design, reliability/fulfillment, security/privacy and customer service] are studied based on the implications each one of them has towards brand loyalty [being measured through intentions to repurchase fro...

  5. Innovating mass-customized service : Application of a service perspective life cycle innovation management (SLIM) model in an ICT-intensive firm in a fast-changing environment

    NARCIS (Netherlands)

    R.O. Reitsma (Rob)

    2011-01-01

    markdownabstractAbstract Mass customization is a business approach aimed at the low-cost production of customized goods and services. It relies on ‘horizontalization’, platform thinking and modularity, but how can these concepts be applied in a fast-changing service environment in which both

  6. Final Environmental Assessment: Addressing An Army and Air Force Exchange Service (AAFES) Lifestyle Center at Eglin Air Force Base, Florida

    Science.gov (United States)

    2008-11-01

    families on USAF and Army installations. The mission of AAFES is to provide quality goods and services at competitively low prices and generate...quality goods and services at competitively low prices and generate earnings to support morale, welfare, and recreation (MWR) programs (AAFES 2008...Court Building 12 3,773 Remain in current location with expansion planned. Car Care Center Building 501 1,250 Remain in current location Starbucks

  7. Service Recovery, Satisfaction and Customers’ Post Service Behavior in the Malaysian Banking Sector

    Directory of Open Access Journals (Sweden)

    Shaheen MANSORI

    2014-06-01

    Full Text Available Financial services sector has become so competitive after Malaysia government’s liberalization policy. In order to address this intense competition, banks have shifted their strategy from product-centered to a customer-centered strategy. This study is to test a model related to the relationship between the service recovery, customer satisfaction and the after purchase behavior by the customers. To test the proposed model, 370 self-administered questionnaires were distributed. The analyses based on Structural Equation Modeling (SEM reveal that there are direct relationships between perceived distributive justice, perceived procedural justice, perceived interactional justice and customer satisfaction in regard to service recovery. The results also show that customer satisfaction increases the level of trust among customers. There is also a high possibility that satisfied customers will spread positive word of mouth that can reinforce the good reputation of the service provider. Bootstrap is used to examine the mediation effects of satisfaction and the results show that customer satisfaction fully mediates the relationship between perceived interactional justice and word of mouth. The results also indicate that customer satisfaction partially mediate the following relationships; perceived distributive justice with word of mouth, perceived procedural justice with word of mouth and perceived interactional justice with perceive trust. However, the fact that this study is conducted by using cross sectional method, focuses on banking industry and covers a small area of the country should be taken into consideration for any generalization of results.

  8. Taxpayers’ Competency Level in Governing Goods Services Tax (GST Compliance: Malaysia Scenario

    Directory of Open Access Journals (Sweden)

    Hambali Siti Syaqilah

    2017-01-01

    Full Text Available GST implementation in Malaysia in April 2015 is part of the tax reformation with the goal of having a more efficient and effective taxation system. A successful tax reformation requires a high acceptance from taxpayers. In order to aid in the acceptance of GST implementation, taxpayers need to have a good competency level reflected through proper knowledge and awareness of the GST system, also known as GST literacy. Thus, the main objective of this study is to assess the level of GST literacy of taxpayers. Secondly, the current study aims to identify the relationship between GST literacy level with the GST acceptance of the taxpayers. Questionnaires were distributed to 150 secondary school teachers in Johor, one of the states in Malaysia. The finding indicates that the respondents’ literacy rate towards the GST implementation in Malaysia is fair. The results imply that secondary school teachers have a moderate knowledge level and high awareness level on GST implementation in Malaysia. The study proves statistically that there is a positive significant relationship between GST literacy with GST acceptance.

  9. The Good Work.

    Science.gov (United States)

    Csikszentmihalyi, Mihaly

    2003-01-01

    Examines the working lives of geneticists and journalists to place into perspective what lies behind personal ethics and success. Defines "good work" as productive activity that is valued socially and loved by people engaged in it. Asserts that certain cultural values, social controls, and personal standards are necessary to maintain good work and…

  10. The Impact of Service Quality and Price to Customer Satisfaction and Customer Loyalty in Swiss-belhotel Maleosan Manado

    OpenAIRE

    Montolalu, Marcelitha T.

    2013-01-01

    Loyalty of the firm´s customers has been recognized as the dominant factors in a business organization´s success. Service quality and price are vital competitive policy to keep customer support and build great base. Hotels are trying to win customer loyalty by providing good quality services, affordable price and also make sure that customers are satisfied. This study is aimed to analyze the influence of service quality and price to customer satisfaction, service quality and price to custome...

  11. Genoa Boat Show – Good Example of Event Management

    Directory of Open Access Journals (Sweden)

    Dunja Demirović

    2012-07-01

    Full Text Available International Boat Show, a business and tourist event, has been held annually in Italian city of Genoa since 1962. The fair is one of the oldest, largest and best known in the field of boating industry worldwide, primarily due to good management of the event and it can serve as case study for domestic fair organizers to improve the quality of their business and services. Since Belgrade is the city of fairs, but compared to Genoa still underdeveloped in terms of trade shows, the following tasks imposed naturally in this study: to determine the relationship of the organizers of Genoa Boat Show in the sector of preparation and fair offer, in the sector of selection and communication with specific target groups (especially visitors, services during the fair and functioning of the city during the fair. During the research the authors have mostly used historical method, comparison, synthesis and the interview method. The results of theoretical research, in addition, may help not only managers of fair shows and of exhibitions, but also to organizers of other events in our country

  12. Are carrots, corn and cattle really provided by Nature- If not, how can we appropriately identify the goods and services derived from agroecosystems?

    Science.gov (United States)

    People harbor different perspectives regarding the aspects of agroecosystems or cultivated lands that are or could be considered ecosystem services. The first issues that need to be addressed in this regard are to define agro-ecosystem services and to establish their potential p...

  13. An Artificial Intelligence System to Predict Quality of Service in Banking Organizations

    OpenAIRE

    Castelli, Mauro; Manzoni, Luca; Popovi?, Ale?

    2016-01-01

    Quality of service, that is, the waiting time that customers must endure in order to receive a service, is a critical performance aspect in private and public service organizations. Providing good service quality is particularly important in highly competitive sectors where similar services exist. In this paper, focusing on banking sector, we propose an artificial intelligence system for building a model for the prediction of service quality. While the traditional approach used for building a...

  14. Purchasing complex services on the Internet; An analysis of mortgage loan acquisitions

    NARCIS (Netherlands)

    B.L.K. Vroomen (Björn); A.C.D. Donkers (Bas); P.C. Verhoef (Peter); Ph.H.B.F. Franses (Philip Hans)

    2003-01-01

    textabstractIn contrast to, for example, books and compact discs, the number of complex services offered on the Internet is still small. A good example of such a service concerns mortgage loans. The decision-making process differs for complex services in that they have an extra intermediate step of

  15. 19 CFR 351.516 - Price preferences for inputs used in the production of goods for export.

    Science.gov (United States)

    2010-04-01

    ..., DEPARTMENT OF COMMERCE ANTIDUMPING AND COUNTERVAILING DUTIES Identification and Measurement of...) Benefit—(1) In general. In the case of a program involving the provision by governments or their agencies... services for use in the production of exported goods, a benefit exists to the extent that the Secretary...

  16. Nurturing Good Ideas

    NARCIS (Netherlands)

    J.C.M. van den Ende (Jan); R.C. Kijkuit (Bob)

    2009-01-01

    textabstractManagers know that simply generating lots of ideas doesn’t necessarily produce good ones. What companies need are systems that nurture good ideas and cull bad ones—before they ever reach the decision maker’s desk. Our research shows that tapping the input of many people early in the

  17. 45 CFR 260.54 - Do States have flexibility to grant good cause domestic violence waivers?

    Science.gov (United States)

    2010-10-01

    ... 45 Public Welfare 2 2010-10-01 2010-10-01 false Do States have flexibility to grant good cause domestic violence waivers? 260.54 Section 260.54 Public Welfare Regulations Relating to Public Welfare OFFICE OF FAMILY ASSISTANCE (ASSISTANCE PROGRAMS), ADMINISTRATION FOR CHILDREN AND FAMILIES, DEPARTMENT OF HEALTH AND HUMAN SERVICES GENERAL TEMPORAR...

  18. Private Financing of Public Goods by Means of 'Eco-Goods' Schemes

    DEFF Research Database (Denmark)

    Ueda, Yoshifumi; Wegener, Andreas; Svendsen, Gert Tinggaard

    2010-01-01

    With a view to applying to the problem of collective action for the global commons, we analyze a three-stage game model where public goods are provided by the costly leadership of a social entrepreneur for undertaking 'eco-goods' scheme. We derive (i) the conclusion that the social entrepreneur can...... finance more for the collective action under not-for-profit constraint than without the constraint, and (ii) the conditions under which he prefers the not-for-profit constraint on a rational basis. The main results are applied to some social experiments on the natural common-pools of a public-goods nature...

  19. Good Teaching: Aligning Student and Administrator Perceptions and Expectations

    Directory of Open Access Journals (Sweden)

    Lazarus Nabaho

    2017-03-01

    Full Text Available Literature attests to limited systematic inquiry into students’ conceptions of good teaching in higher education. Resultantly, there have been calls for engaging students in construing what makes good university teaching and in developing a richer conception of teaching excellence. This interpretivist study that is based on views of final year university students from six academic disciplines investigated students’ conceptions of good teaching at Makerere University in Uganda. Students conceived good teaching as being student-centred, demonstrating strong subject and pedagogical knowledge, being approachable, being responsive, being organised, and being able to communicate well. Most of the conceptions of good teaching hinge  on what the teacher does (the means rather than affording high quality student learning (an end. It can therefore been concluded that good teaching is a multi-dimensional construct that defies a single definition and cannot be assured and assessed using a single indicator.

  20. BUILDING CUSTOMER LOYALTY THROUGH IMPROVING SERVICE QUALITY- CASE: PIZZA BRAVO, KOUVOLA, FINLAND.

    OpenAIRE

    Nguyen Linh, Phuong; Do Thu, May

    2012-01-01

    Apparently, customer loyalty is regarded as one of the most crucial factors or “key performance indicators” for any business in general to exist and stay consolingly in the competitive business world. Furthermore, due to the contentment and good service quality, the corporation could retain the faithfulness from its consumers. As a result, the objective of this thesis is to widen a better scope of customer loyalty and how it can be obtained through good service quality. The theoretical f...

  1. An Investigation into Customer Service Policies and Practices within the Scottish College Library Sector: A Comparison between the Customer Service Exemplars from the Retail Sector with Current Scottish College Library Practice

    Science.gov (United States)

    Paterson, Neil

    2011-01-01

    The aim of this research project was to investigate the customer care methods within the Scottish college library sector. The researcher sought to compare examples of the customer care and service policies and practices from the sector with exemplars of good customer service from the retail sector. A qualitative, grounded theory approach was…

  2. The Impact of Service Quality and Trust to Customer Loyalty Through Customer Satisfaction at Bank Bca Manado

    OpenAIRE

    Tatuil, Anggreiny

    2013-01-01

    Customer satisfaction is the main factor that determines good or not the services company provided. It is a barometer for customers to re-use services company offered or customer loyalty using the E-banking. If the service is disappointing and customer could not believe the service company provided, will have a negative effect both for customers and the bank itself. This research is aimed to analyze the influence of service quality and trust to customer loyalty trough customer satisfaction. T...

  3. Analysis of pre-service physics teacher skills designing simple physics experiments based technology

    Science.gov (United States)

    Susilawati; Huda, C.; Kurniawan, W.; Masturi; Khoiri, N.

    2018-03-01

    Pre-service physics teacher skill in designing simple experiment set is very important in adding understanding of student concept and practicing scientific skill in laboratory. This study describes the skills of physics students in designing simple experiments based technologicall. The experimental design stages include simple tool design and sensor modification. The research method used is descriptive method with the number of research samples 25 students and 5 variations of simple physics experimental design. Based on the results of interviews and observations obtained the results of pre-service physics teacher skill analysis in designing simple experimental physics charged technology is good. Based on observation result, pre-service physics teacher skill in designing simple experiment is good while modification and sensor application are still not good. This suggests that pre-service physics teacher still need a lot of practice and do experiments in designing physics experiments using sensor modifications. Based on the interview result, it is found that students have high enough motivation to perform laboratory activities actively and students have high curiosity to be skilled at making simple practicum tool for physics experiment.

  4. Successful business process design. Business plan development for the occupational health services unit.

    Science.gov (United States)

    Kalina, C M; Fitko, J

    1997-02-01

    1. The occupational health nurse is often mandated by management to validate health services offered and programs developed for employees as valuable to the business and company mission. 2. The business plan of the occupational health service is a working document, changing as needs of the client/customer and internal and external business and socio-economic environment evolve. 3. Alignment with and support of the company mission, goals, and objectives is another method of proving good occupational health is good business. 4. Business planning is a basic business tool the wise and prudent occupational health nurse can use in proving good occupational health is vital to the success of a company.

  5. Are country reputations for good and bad leadership on AIDS deserved? An exploratory quantitative analysis.

    Science.gov (United States)

    Nattrass, Nicoli

    2008-12-01

    Some countries (e.g. Brazil) have good reputations on AIDS policy, whereas others, (notably South Africa) have been criticized for inadequate leadership. Cross-country regression analysis reveals that these 'poster children' for AIDS leadership have indeed performed better or worse than expected given their economic and institutional constraints and the demographic and health challenges facing them. Regressions were run on HAART coverage (number on highly active antiretroviral therapy as percentage of total need) and MTCTP coverage (pregnant HIV+ women accessing mother-to-child-transmission prevention services as percentage of total need). Brazil, Cambodia, Thailand and Uganda (all of whom have established reputations for good leadership on AIDS performed consistently better than expected-as did Burkina-Faso, Suriname, Paraguay Costa Rica, Mali and Namibia. South Africa, which has the worst reputation for AIDS leadership, performed significantly below expectations-as did Uruguay and Trinidad and Tobago. The paper thus confirms much of the conventional wisdom on AIDS leadership at country level and suggests new areas for research.

  6. Ecosystem service markets 101: supply and demand for nature

    Science.gov (United States)

    Rhonda Mazza; Jeff Kline; Trista Patterson

    2012-01-01

    Establishing markets for ecosystem services—the benefits that nature provides, such as clean air, water, and wildlife habitat—has gained traction in some circles as a way to finance the conservation of these public goods. Market influences on supply and demand work in tandem to encourage ecosystem protection. Jeff Kline and Trista Patterson, scientists with the...

  7. Evaluation of a Clinical Service Model for Dysphagia Assessment via Telerehabilitation

    Directory of Open Access Journals (Sweden)

    Elizabeth C. Ward

    2013-01-01

    employed to examine the outcomes of a weekly dysphagia assessment clinic conducted via telerehabilitation and examine issues relating to service delivery and user perceptions. Data was collected across a total of 100 patient assessments. Information relating to primary patient outcomes, session statistics, patient perceptions, and clinician perceptions was examined. Results revealed that session durations averaged 45 minutes, there was minimal technical difficulty experienced, and clinical decisions made regarding primary patient outcomes were comparable between the online and face to face clinicians. Patient satisfaction was high and clinicians felt that they developed good rapport, found the system easy to use, and were satisfied with the service in over 90% of the assessments conducted. Key factors relating to screening patient suitability, having good general organization, and skilled staff were identified as facilitators for the service. This trial has highlighted important issues for consideration when planning or implementing a telerehabilitation service for dysphagia management.

  8. A Customer’s Possibilities to Increase the Performance of a Service Provider by Adding Value and Deepening the Partnership in Facility Management Service

    Directory of Open Access Journals (Sweden)

    Sillanpää Elina

    2016-06-01

    Full Text Available Reliable and good suppliers are an important competitive advantage for a customer and that is why the development of suppliers, improvement of performance and enhancement of customership are also in the interest of the customer. The purpose of this study is to clarify a customer’s possibilities to increase the performance of a service provider and to develop the service process in FM services and thus help to improve partnership development. This research is a qualitative research. The research complements the existing generic model of supplier development towards partnership development by customer and clarifies the special features that facility management services bring to this model. The data has been gathered from interviews of customers and service providers in the facility management service sector. The result is a model of customers’ possibilities to develop the performance of service providers from the viewpoint of value addition and relationship development and in that way ensure added value to the customer and the development of a long-term relationship. The results can be beneficial to customers when they develop the cooperation between the customer and the service provider toward being more strategic and more partnership focused.

  9. The challenges of good governance in the aquatic animal health sector.

    Science.gov (United States)

    Kahn, S; Mylrea, G; Yaacov, K Bar

    2012-08-01

    Animal health is fundamental to efficient animal production and, therefore, to food security and human health. This holds true for both terrestrial and aquatic animals. Although partnership between producers and governmental services is vital for effective animal health programmes, many key activities are directly carried out by governmental services. Noting the need to improve the governance of such services in many developing countries, the World Organisation for Animal Health (OIE), using the OIE Tool for the Evaluation of Performance of Veterinary Services, conducts assessments of Veterinary Services and Aquatic Animal Health Services (AAHS) to help strengthen governance and support more effective delivery of animal health programmes. While good governance and the tools to improve governance in the aquatic animal sector are largely based on the same principles as those that apply in the terrestrial animal sector, there are some specific challenges in the aquatic sector that have a bearing on the governance of services in this area. For example, the aquaculture industry has experienced rapid growth and the use of novel species is increasing; there are important gaps in scientific knowledge on diseases of aquatic animals; there is a need for more information on sustainable production; the level of participation of the veterinary profession in aquatic animal health is low; and there is a lack of standardisation in the training of aquatic animal health professionals. Aquaculture development can be a means of alleviating poverty and hunger in developing countries. However, animal diseases, adverse environmental impacts and food safety risks threaten to limit this development. Strengthening AAHS governance and, in consequence, aquatic animal health programmes, is the best way to ensure a dynamic and sustainable aquaculture sector in future. This paper discusses the specific challenges to AAHS governance and some OIE initiatives to help Member Countries to address

  10. Veracity in big data: How good is good enough.

    Science.gov (United States)

    Reimer, Andrew P; Madigan, Elizabeth A

    2018-01-01

    Veracity, one of the five V's used to describe big data, has received attention when it comes to using electronic medical record data for research purposes. In this perspective article, we discuss the idea of data veracity and associated concepts as it relates to the use of electronic medical record data and administrative data in research. We discuss the idea that electronic medical record data are "good enough" for clinical practice and, as such, are "good enough" for certain applications. We then propose three primary issues to attend to when establishing data veracity: data provenance, cross validation, and context.

  11. Form follows function? Proposing a blueprint for ecosystem service assessment studies based on reviews and case studies

    NARCIS (Netherlands)

    Seppelt, R.; Fath, B.; Burkhard, B.; Fisher, J.L.; Gret-Regamay, A.; Lautenbach, S.; Pert, P.; Hotes, S.; Spangenberg, J.; Verburg, P.H.; van Oudenhoven, A.P.E.

    2012-01-01

    Ecosystem service assessments (ESA) hold the promise of supporting the quantification and valuation of human appropriation of nature and its goods and services. The concept has taken flight with the number of studies published on the topic increasing rapidly. This development, and the variation of

  12. International trade in services developments in light of dynamic developments in competitive environment

    Directory of Open Access Journals (Sweden)

    Anna Olefir

    2008-06-01

    Full Text Available The paper analyses theoretical grounds for determining «services», key peculiarities of international trade in services and its discrepancies from trade in goods, and determines the modern trends of development of this form of international trade according to the main types of services.

  13. Evidence for Overuse of Medical Services Around the World

    Science.gov (United States)

    Brownlee, Shannon; Chalkidou, Kalipso; Doust, Jenny; Elshaug, Adam G.; Glasziou, Paul; Heath, Iona; Nagpal, Somil; Saini, Vikas; Srivastava, Divya; Chalmers, Kelsey; Korenstein, Deborah

    2017-01-01

    Summary Overuse, which is defined as the provision of medical services that are more likely to cause harm than good, is a global problem that afflicts rich and poor countries alike. This article reviews the definition of overuse, methods for measuring overuse, harms from overuse, and the evidence for worldwide overuse of many types of services. PMID:28077234

  14. A Case for Data and Service Fusions

    Science.gov (United States)

    Huang, T.; Boening, C.; Quach, N. T.; Gill, K.; Zlotnicki, V.; Moore, B.; Tsontos, V. M.

    2015-12-01

    In this distributed, data-intensive era, developing any solution that requires multi-disciplinary data and service requires careful review of interfaces with data and service providers. Information is stored in many different locations and data services are distributed across the Internet. In design and development of mash-up heterogeneous data systems, the challenge is not entirely technological; it is our ability to document the external interface specifications and to create a coherent environment for our users. While is impressive to present a complex web of data, the true measure of our success is in the quality of the data we are serving, the throughput of our creation, and user experience. The presentation presents two current funded NASA projects that require integration of heterogeneous data and service that reside in different locations. The NASA Sea Level Change Portal is designed a "one-stop" source for current sea level change information. Behind this portal is an architecture that integrates data and services from various sources, which includes PI-generated products, satellite products from the DAACs, and metadata from ESDIS Common Metadata Repository (CMR) and other sources, and services reside in the data centers, universities, and ESDIS. The recently funded Distributed Oceanographic Matchup Service (DOMS) project is a project under the NASA Advance Information Technology (AIST) program. DOMS will integrate with satellite products managed by NASA Physical Oceanography Distributed Active Archive Center (PO.DAAC) and three different in-situ projects that are located in difference parts of the U.S. These projects are good examples of delivering content-rich solutions through mash-up of heterogeneous data and systems.

  15. Evaluating e-Government and Good Governance Correlation

    Directory of Open Access Journals (Sweden)

    Suhardi Suhardi

    2016-03-01

    Full Text Available Assessing the achievement of Indonesian government institutions in implementing e-government has been conducted since around a decade ago. Several national assessments are available with almost the same ranking results. There is an agreement that the ultimate goal of e-government implementation is to achieve good government governance (GGG, while success stories of e-government require good governance practices. This study explored the correlation between e-government achievement and GGG achievement in Indonesia. Spearman’s rank correlation was used to characterize the relationship strength between e-government assessment results and good governance assessment results. The data were collected from institutions that participated in e-government and good governance assessments. The results showed that the correlation between these two entities is not very strong. Most cases showed that e-government implementation and the achievement of good governance have only a moderate positive correlation and none of the studied cases indicated a significant connection. This result can be attributed to the lack of emphasis on goals achievement in the assessments. Thus, it is recommended that future Indonesian e-government assessments should involve impact indicators.

  16. The Cultivation of a Prosocial Value Orientation through Community Service: An Examination of Organizational Context, Social Facilitation, and Duration

    Science.gov (United States)

    Horn, Aaron S.

    2012-01-01

    Community service is widely regarded as a fundamental experience in preparation for good citizenship, but it remains unclear whether common variants of service are consequential for civic outcomes. This study examines changes in the relative importance assigned to prosocial and egoistic values associated with service through different types of…

  17. User Satisfaction with Family Planning Services in Government Health Centres in the Congo.

    Science.gov (United States)

    Ndziessi, Gilbert; Bintsene-Mpika, Gickelle; Bileckot, Richard

    2017-09-01

    Patient satisfaction is considered an indicator of quality of care. This study aimed to assess the degree of clients' satisfaction with family planning (FP) services in government health centers in Congo. A cross-sectional study was conducted. A total of 635 clients nested in 27 health facilities were included in the analysis. Satisfaction was defined as "having a good perception of provider technical skills, being satisfied with the service organization and having a general positive appreciation of FP services. Statistical analyses were performed using SPSS v15. Among 635 clients, 57% perceived lack of technical competence in providers, 88% perceived good organization in FP services and 77% declared having general positive appreciation of FP services. Global level of client satisfaction was 42%. In conclusion client satisfaction with FP service was low and strengthening health workers technical competence is crucial. But, as the quality is multidimensional, other aspects especially significant funding investment and quality-assurance interventions must be taken into account.

  18. Collaboration between employers and occupational health service providers: a systematic review of key characteristics.

    Science.gov (United States)

    Halonen, Jaana I; Atkins, Salla; Hakulinen, Hanna; Pesonen, Sanna; Uitti, Jukka

    2017-01-05

    Employees are major contributors to economic development, and occupational health services (OHS) can have an important role in supporting their health. Key to this is collaboration between employers and OHS. We reviewed the evidence regarding the characteristics of good collaboration between employers and OHS providers that is essential to construct more effective collaboration and services. A systematic review of the factors of good collaboration between employers and OHS providers was conducted. We searched five databases between January 2000 and March 2016 and back referenced included articles. Two reviewers evaluated 639 titles, 63 abstracts and 20 full articles, and agreed that six articles, all on qualitative studies, met the predetermined relevance and publication criteria and were included. Data were extracted by one reviewer and checked by a second reviewer and analysed using thematic analysis. Three themes and nine subthemes related to good collaboration were identified. The first theme included time, space and contract requirements for effective collaboration with three subthemes (i.e., key characteristics): flexible OHS/flexible contracts including tailor-made services accounting for the needs of the employer, geographical proximity of the stakeholders allowing easy access to services, and long-term contracts as collaboration develops over time. The second theme was related to characteristics of the dialogue in effective collaboration that consisted of shared goals, reciprocity, frequent contact and trust. According to the third theme the definition of roles of the stakeholders was important; OHS providers should have competence and knowledge about the workplace, become strategic partners with the employers as well as provide quality services. Although literature regarding collaboration between the employers and OHS providers was limited, we identified several key factors that contribute to effective collaboration. This information is useful in

  19. Collaboration between employers and occupational health service providers: a systematic review of key characteristics

    Directory of Open Access Journals (Sweden)

    Jaana I. Halonen

    2017-01-01

    Full Text Available Abstract Background Employees are major contributors to economic development, and occupational health services (OHS can have an important role in supporting their health. Key to this is collaboration between employers and OHS. We reviewed the evidence regarding the characteristics of good collaboration between employers and OHS providers that is essential to construct more effective collaboration and services. Methods A systematic review of the factors of good collaboration between employers and OHS providers was conducted. We searched five databases between January 2000 and March 2016 and back referenced included articles. Two reviewers evaluated 639 titles, 63 abstracts and 20 full articles, and agreed that six articles, all on qualitative studies, met the predetermined relevance and publication criteria and were included. Data were extracted by one reviewer and checked by a second reviewer and analysed using thematic analysis. Results Three themes and nine subthemes related to good collaboration were identified. The first theme included time, space and contract requirements for effective collaboration with three subthemes (i.e., key characteristics: flexible OHS/flexible contracts including tailor-made services accounting for the needs of the employer, geographical proximity of the stakeholders allowing easy access to services, and long-term contracts as collaboration develops over time. The second theme was related to characteristics of the dialogue in effective collaboration that consisted of shared goals, reciprocity, frequent contact and trust. According to the third theme the definition of roles of the stakeholders was important; OHS providers should have competence and knowledge about the workplace, become strategic partners with the employers as well as provide quality services. Conclusion Although literature regarding collaboration between the employers and OHS providers was limited, we identified several key factors that contribute

  20. Is consumption becoming less material? The case of services

    DEFF Research Database (Denmark)

    Røpke, Inge

    2001-01-01

    goods and therefore demand immaterial services. The present article questions this idea in two ways. First some characteristic features of the development of private consumption are outlined, which can help to explain why few signs of satiation can yet be seen. Then it is discussed more in detail...... whether it is realistic to expect a shift to the types of services that have a less damaging environmental impact. Historically, the increase in public services has been a positive change in this respect, while the contribution from private services has been limited. Future possibilities of increasing...

  1. Electricity consumption and ICT in the French service sector

    Energy Technology Data Exchange (ETDEWEB)

    Collard, Fabrice [Toulouse Univ., (GREMAQ-CNRS, IDEI), Toulouse (France); Feve, Patrick [GREMAQ-Univ. de Toulouse 1, Toulouse, 31 (France); Portier, Franck [Toulouse Univ., (GREMAQ, LEERNA, IDEI, IUF, CEPR), Toulouse (France)

    2005-05-01

    The paper documents the evolution of electricity use and the development of information and communication (IC) technologies in the French service sector. To that purpose, we put together two data sets documenting electricity consumption and the diffusion of IC capital goods. Using a simple factor demand model, we estimate the structural parameters of the model using both the time series and the cross-sectional dimension of the data, and allow for a specific effect of IC capital goods on the efficiency of electricity in production. We obtain robust results showing that, once controlled for technical progress, prices, and heated areas, electricity intensity of production increases with computers and software, while it decreases with the diffusion of communication device. (Author)

  2. A Good Suit Beats a Good Idea.

    Science.gov (United States)

    Machiavelli, Nick

    1992-01-01

    Inspired by Niccolo Machiavelli, this column offers beleaguered school executives advice on looking good, dressing well, losing weight, beating the proper enemy, and saying nothing. Administrators who follow these simple rules should have an easier life, jealous colleagues, well-tended gardens, and respectful board members. (MLH)

  3. The transformation of the consumption of cultural goods in private households over time: study of Canoas between 2000 and 2010

    Directory of Open Access Journals (Sweden)

    Judite Sanson Bem

    2012-12-01

    Full Text Available People, over time, change their consumption habits, among these preference changes are included the choice of cultural goods. Among the reasons for this change are the prices, the consumer age, income, education, and others. Canoas’ private households residents, municipality located in the metropolitan area of Porto Alegre, not fled to the rule during the decade of 2000, with behaviors that are similar to the consumers of Rio Grande do Sul state. The aim of this work is to study the cultural goods consumption behavior in permanent private households of Canoas in the period in 2000 and 2010. First, the authors outline the good cultural concepts and theories about the consumption of cultural goods from the standpoint of the economy. After the second stage, we use descriptive statistics to present the 2010 IBGE Census data and 2000 that have the presence of cultural goods and services of permanent households of Canoas, making a comparison with the Rio State Grande do Sul ( RS . It follows that the municipality followed the state moves, but in the period presented a higher percentage of households with assets of greater intensity of technology such as computers and mobile phones.

  4. Recovery-oriented care in a secure mental health setting: "striving for a good life".

    Science.gov (United States)

    McKenna, Brian; Furness, Trentham; Dhital, Deepa; Park, Malcolm; Connally, Fiona

    2014-01-01

    Recovery-oriented care acknowledges the unique journey of the consumer to regain control of his or her life in order to live a good life. Recovery has become a dominant policy-directed model of mental health service delivery. Even services that have traditionally been institutional and custodial have been challenged to embrace a recovery-oriented model. The aim of this qualitative study was to provide a description of service delivery in a secure in-patient mental health service, which has developed a self-professed recovery-oriented model of service delivery. An in-depth case study of the secure in-patient service using an exploratory research design was undertaken to meet the aim of this study. Qualitative data was gathered from interviews with consumers and staff (n = 15) and a focus group with carers (n = 5). Data were analyzed using a content analysis approach. Ethical approval for the study was obtained. The stakeholders readily described the secure service within recovery domains. They described a common vision; ways to promote hope and autonomy; examples of collaborative partnership which enhanced the goal of community integration; a focus on strength-based, holistic care; and the management of risk by taking calculated risks. Discrepancies in the perceptions of stakeholders were determined. This case study research provides a demonstrable example of recovery-in-action in one secure mental health service in Australia. It is intended to assist mental health services and clinicians seeking guidance in developing strategies for building and maintaining partnerships with consumers and carers in order for secure services to become truly recovery-oriented.

  5. Centralized vs. decentralized child mental health services.

    Science.gov (United States)

    Adams, M S

    1977-09-01

    One of the basic tenets of the Community Mental Health Center movement is that services should be provided in the consumers' community. Various centers across the country have attempted to do this in either a centralized or decentralized fashion. Historically, most health services have been provided centrally, a good example being the traditional general hospital with its centralized medical services. Over the years, some of these services have become decentralized to take the form of local health centers, health maintenance organizations, community clinics, etc, and now various large mental health centers are also being broken down into smaller community units. An example of each type of mental health facility is delineated here.

  6. Accidental goodness?

    DEFF Research Database (Denmark)

    Richter, Anne

    In postmodern capitalist market economies, management of the single organisation is bound to be guided by several rationales, which are in conflict with each other. For some writers this perception leads to the argument, that conceptions of management should strive towards goals beyond the present...... society. For others, the handling of plural perspectives is just a management discipline. However these positions seem to share a focus on organization as a the arena for the organization of the good. The contribution looks at the management of occupational accidents as an example of striving for good...

  7. Implementing the optimal provision of ecosystem services.

    Science.gov (United States)

    Polasky, Stephen; Lewis, David J; Plantinga, Andrew J; Nelson, Erik

    2014-04-29

    Many ecosystem services are public goods whose provision depends on the spatial pattern of land use. The pattern of land use is often determined by the decisions of multiple private landowners. Increasing the provision of ecosystem services, though beneficial for society as a whole, may be costly to private landowners. A regulator interested in providing incentives to landowners for increased provision of ecosystem services often lacks complete information on landowners' costs. The combination of spatially dependent benefits and asymmetric cost information means that the optimal provision of ecosystem services cannot be achieved using standard regulatory or payment for ecosystem services approaches. Here we show that an auction that sets payments between landowners and the regulator for the increased value of ecosystem services with conservation provides incentives for landowners to truthfully reveal cost information, and allows the regulator to implement the optimal provision of ecosystem services, even in the case with spatially dependent benefits and asymmetric information.

  8. Good Policy, Good Practice II. Improving Outcomes and Productivity in Higher Education: A Guide for Policymakers

    Science.gov (United States)

    Brenneman, Meghan Wilson; Callan, Patrick M.; Ewell, Peter T.; Finney, Joni E.; Jones, Dennis P.; Zis, Stacey

    2010-01-01

    This new edition of "Good Policy, Good Practice II" revises and updates the authors' 2007 publication. Like the earlier edition, it responds to one of the questions that is raised most frequently in the authors' work with public policy and education leaders as they begin to address the national and state imperatives to increase the proportion of…

  9. Semantic Learning Service Personalized

    Directory of Open Access Journals (Sweden)

    Yibo Chen

    2012-02-01

    Full Text Available To provide users with more suitable and personalized service, personalization is widely used in various fields. Current e-Learning systems search for learning resources using information search technology, based on the keywords that selected or inputted by the user. Due to lack of semantic analysis for keywords and exploring the user contexts, the system cannot provide a good learning experiment. In this paper, we defined the concept and characteristic of the personalized learning service, and proposed a semantic learning service personalized framework. Moreover, we made full use of semantic technology, using ontologies to represent the learning contents and user profile, mining and utilizing the friendship and membership of the social relationship to construct the user social relationship profile, and improved the collaboration filtering algorithm to recommend personalized learning resources for users. The results of the empirical evaluation show that the approach is effectiveness in augmenting recommendation.

  10. Promotion of good governance and combating corruption and ...

    African Journals Online (AJOL)

    Melvin Mbao and G.G Komboni criticise the legal regime and institutional arrangements designed to promote good government and to combat corruption and maladministration in Botswana, a country widely acclaimed as Africa's success story. Using internationally accepted benchmarks on good governance and combating ...

  11. How will we know "good" qualitative research when we see it? Beginning the dialogue in health services research.

    OpenAIRE

    Devers, K J

    1999-01-01

    OBJECTIVE: To lay the foundation for an explicit review and dialogue concerning the criteria that should be used to evaluate qualitative health services research. Clear criteria are critical for the discipline because they provide a benchmark against which research can be assessed. DATA SOURCES: Existing literature in the social sciences and health services research, particularly in primary care and medicine. PRINCIPAL FINDING: Traditional criteria for evaluating qualitative research are root...

  12. Customer Service Analysis : Case: Sky Club Department of Yeti Airlines, Nepal

    OpenAIRE

    Chiluwal, Debendra

    2014-01-01

    In recent year, competition in business field is significantly growing and an organization cannot focus only on price but also they have to focus on customer service and satisfaction level. The objective of this thesis is to find out the level of customer service experience and satisfaction and provide suggestions for the future development. Customer service and customer satisfaction are relates to each other. Therefore, good customer service can get high level of customer satisfaction. A hig...

  13. Pan-European E-Government Services Architecture

    Science.gov (United States)

    Vitvar, Tomáš; Mocan, Adrian; Nazir, Sanaullah; Wang, Xia

    E-Government has been the center of interest for public administrations, citizens and businesses, as well as software vendors for several years. E-Government enables customers and members of the public and private sectors to take advantage of automated administration processes accessible on-line. These activities involve electronic exchange of information to acquire or provide products or services, to place or receive orders, or to complete financial transactions. All such communications must be performed securely, while at the same time maintaining the privacy of involved parties. E-Government allows citizens and businesses to process requests on-line, and with minimal physical interactions with public bodies. Since a complex information support often needs to be developed incrementally, e-Government services were first available as single services in specific sectors and for specific users. While these services are being further developed and expanded to be available in more sectors and for more users, their growing number leads to requirements of total or partial automation of certain tasks, for example, discovery, selection, composition and mediation of services. In addition, extensive numbers of such services are available in different sectors, and their provisioning in complex scenarios requires a good information strategy along with a good architectural and technological basis. The main goal is to identify and define methods, standards, technologies as well as legislation to be used within the whole development process and provisioning of complex e-Government systems. In the EU, the e-Government information strategy can be seen at two levels as (1) a European strategy driven by the European Commission to enable e-Government services across the EU member states and (2) national strategies to form a national e-Government available within a particular EU member state. The initiative which aims to develop the European strategy at the EU level is called IDABC.1

  14. Service Robots for Hospitals

    DEFF Research Database (Denmark)

    Özkil, Ali Gürcan

    services to maintain the quality of healthcare provided. This thesis and the Industrial PhD project aim to address logistics, which is the most resource demanding service in a hospital. The scale of the transportation tasks is huge and the material flow in a hospital is comparable to that of a factory. We......Hospitals are complex and dynamic organisms that are vital to the well-being of societies. Providing good quality healthcare is the ultimate goal of a hospital, and it is what most of us are only concerned with. A hospital, on the other hand, has to orchestrate a great deal of supplementary...... believe that these transportation tasks, to a great extent, can be and will be automated using mobile robots. This thesis consequently addresses the key technical issues of implementing service robots in hospitals. In simple terms, a robotic system for automating hospital logistics has to be reliable...

  15. In-service inspections of V-230 reactor

    International Nuclear Information System (INIS)

    Prepechal, J.

    1984-01-01

    It is stated that despite certain constraints the configuration of the WWER-440 is such that it allows to make in-service inspections on a fully satisfactory scale. Three factors are discussed whose existence is necessary for the implementation of in-service inspections. The program defining the scale of inspections is satisfactory with regard to the safety and reliability of reactor operation. Its further development must result in reducing time consumption and radiation burden of personnel. Regulations for the implementation and evaluation of inspections represent the weakest link in the system of in-service inspections. At present, various organizations are dealing with the said problem within international cooperation. Equipment for in-service inspections of WWER-440 reactors is relatively good. The most important knowledge is summed up gained from the ten pre-service and in-service inspections of reactors of this type made so far. (Z.M.)

  16. Acceptance of Swedish e-health services

    Science.gov (United States)

    Jung, Mary-Louise; Loria, Karla

    2010-01-01

    Objective: To investigate older people’s acceptance of e-health services, in order to identify determinants of, and barriers to, their intention to use e-health. Method: Based on one of the best-established models of technology acceptance, Technology Acceptance Model (TAM), in-depth exploratory interviews with twelve individuals over 45 years of age and of varying backgrounds are conducted. Results: This investigation could find support for the importance of usefulness and perceived ease of use of the e-health service offered as the main determinants of people’s intention to use the service. Additional factors critical to the acceptance of e-health are identified, such as the importance of the compatibility of the services with citizens’ needs and trust in the service provider. Most interviewees expressed positive attitudes towards using e-health and find these services useful, convenient, and easy to use. Conclusion: E-health services are perceived as a good complement to traditional health care service delivery, even among older people. These people, however, need to become aware of the e-health alternatives that are offered to them and the benefits they provide. PMID:21289860

  17. Marketing the professional services of the dietitian.

    Science.gov (United States)

    Eisenberg, J G

    1986-01-01

    Professionals are beginning to realize that a good service does not necessarily sell itself and that active strategic marketing is often needed. It is no longer sufficient for a dietitian to be up-to-date and provide high quality services; cost effectiveness of sound nutrition must be demonstrated and the services of the dietitian aggressively marketed. A strategic market plan based on an assessment of opportunities and capabilities should be developed and continuously adjusted. This article discusses the steps in strategic market planning with practical examples for the dietitian. Dietitians should examine the marketing strategies being implemented by other professional groups since many can be adapted to marketing nutrition services. There exists much opportunity and unprecedented challenges for all dietitians, calling for creativity, innovation, and professionalism.

  18. Cost analysis and exploratory cost-effectiveness of youth-friendly sexual and reproductive health services in the Republic of Moldova

    Science.gov (United States)

    2014-01-01

    Background Youth-friendly sexual and reproductive health services (YFHS) have high priority in many countries. Yet, little is known about the cost and cost-effectiveness of good quality YFHS in resource limited settings. This paper analyses retrospectively costs and potential cost-effectiveness of four well performing youth-friendly health centres (YFHC) in Moldova. This study assesses: (1) what were the costs of YFHSs at centre level, (2) how much would scaling-up to a national good quality YFHS programme cost, and (3) was the programme potentially cost-effective? Methods Four well performing YFHCs were selected for the study. YFHS costs were analysed per centre, funding source, service and person reached. The costing results were extrapolated to estimate cost of a good quality national YFHS programme in Moldova. A threshold analysis was carried out to estimate the required impact level for the YFHSs to break-even (become cost saving). Results Average annual cost of a well performing YFHC was USD 26,000 in 2011. 58% was financed by the National Health Insurance Company and the rest by external donors (42%). Personnel salaries were the largest expense category (47%). The annual implementation costs of a good quality YFHSs in all 38 YFHCs of Moldova were estimated to be USD 1.0 million. The results of the threshold analysis indicate that the annual break-even impact points in a YFHC for: 1) STI services would be >364 averted STIs, 2) early pregnancy and contraceptive services >178 averted unwanted pregnancies, and 3) HIV services only >0.65 averted new HIV infections. Conclusions The costing results highlight the following: 1) significant additional resources would be required for implementation of a good quality national YFHS programme, 2) the four well performing YFHCs rely heavily on external funding (42%), 3) which raises questions about financial sustainability of the programme. At the same time results of the threshold analysis are encouraging. The result

  19. Cost analysis and exploratory cost-effectiveness of youth-friendly sexual and reproductive health services in the Republic of Moldova.

    Science.gov (United States)

    Kempers, Jari; Ketting, Evert; Lesco, Galina

    2014-07-21

    Youth-friendly sexual and reproductive health services (YFHS) have high priority in many countries. Yet, little is known about the cost and cost-effectiveness of good quality YFHS in resource limited settings. This paper analyses retrospectively costs and potential cost-effectiveness of four well performing youth-friendly health centres (YFHC) in Moldova. This study assesses: (1) what were the costs of YFHSs at centre level, (2) how much would scaling-up to a national good quality YFHS programme cost, and (3) was the programme potentially cost-effective? Four well performing YFHCs were selected for the study. YFHS costs were analysed per centre, funding source, service and person reached. The costing results were extrapolated to estimate cost of a good quality national YFHS programme in Moldova. A threshold analysis was carried out to estimate the required impact level for the YFHSs to break-even (become cost saving). Average annual cost of a well performing YFHC was USD 26,000 in 2011. 58% was financed by the National Health Insurance Company and the rest by external donors (42%). Personnel salaries were the largest expense category (47%). The annual implementation costs of a good quality YFHSs in all 38 YFHCs of Moldova were estimated to be USD 1.0 million. The results of the threshold analysis indicate that the annual break-even impact points in a YFHC for: 1) STI services would be >364 averted STIs, 2) early pregnancy and contraceptive services >178 averted unwanted pregnancies, and 3) HIV services only >0.65 averted new HIV infections. The costing results highlight the following: 1) significant additional resources would be required for implementation of a good quality national YFHS programme, 2) the four well performing YFHCs rely heavily on external funding (42%), 3) which raises questions about financial sustainability of the programme. At the same time results of the threshold analysis are encouraging. The result suggest that, together the three SRH

  20. Electronic service quality and its impact on building brand loyalty in the apparel e-retailing industry

    Directory of Open Access Journals (Sweden)

    Art Shala

    2016-07-01

    Full Text Available Online service quality is of high importance to the overall user experience within ecommerce platforms. The website service quality is considered to be a good predictor of customers’ brand loyalty intents. In this study four attributes of the electronic retailing service quality [website design, reliability/fulfillment, security/privacy and customer service] are studied based on the implications each one of them has towards brand loyalty [being measured through intentions to repurchase from the same brand on upcoming occasions and customer incentives to pay a price premium for the brand]. The paper aims to study this process in two contexts, when respondents are faced with a local vs global brand. The data collection is conducted through two focus groups. Considering that the study aims to measure perceptions, and knowing that the best way to express them is through linguistic terms, which is the way humans express their feelings on daily basis, the analysis is based on fuzzy logic. The analysis suggests that when customers are faced with global brands, service quality elements such as website design, customer service and reliability/fulfillment are good predictors for the creation of behavioral intents towards the brand. Whereas when customers faced with local brands, service quality elements such as security/privacy, reliability/fulfillment and website design, have high implications towards customers’ behavioral intents.

  1. Consumer Cooperatives for Delivery of Urban Water and Sanitation Services

    OpenAIRE

    Ruiz-Mier, Fernando; Ginneken, Meike van

    2008-01-01

    To find the optimal delivery model for urban water supply and sanitation (WSS) services, one must look beyond ownership structures to the practices and designs that support good performance. Consumer cooperatives are often attractive institutional models. This note focuses on a Bolivian cooperative that is one of the most successful water cooperatives in Latin America. Successful cooperatives ...

  2. Tying Profit to Performance: A Valuable Tool, But Use With Good Judgment

    Science.gov (United States)

    2015-06-01

    profitability on behalf of its shareholders and/or owners—that’s capital- ism. Our job is to protect the interests of the taxpayers and the warfighter while...business, then it was not good. Profit is the fundamental reason that businesses exist: to make money for their owners or shareholders . Without...performance of the service, or we may only be interested in controlling cost at a set level of performance. As we emphasized in BBP 2.0, we have to start

  3. "The Corn People Have a Song Too. It Is Very Good": On Beauty, Truth, and Goodness

    Science.gov (United States)

    Chamberlin, J. Edward

    2009-01-01

    Twenty-first-century skeptics would say that there are really no such things as beauty and truth and certainly not goodness. A Pueblo poet seemed to think there was--"the corn people have a song / it is very good"--and unless people think they know better, they'd better listen up. This article begins with a short piece, set down by the…

  4. Diet and good health (image)

    Science.gov (United States)

    ... especially important for children since a variety of food is needed for proper development. Other elements of good health include exercise, rest and avoidance of stimulants such as sugar and caffeine.

  5. Good Concrete Activity Is Good Mental Activity

    Science.gov (United States)

    McDonough, Andrea

    2016-01-01

    Early years mathematics classrooms can be colourful, exciting, and challenging places of learning. Andrea McDonough and fellow teachers have noticed that some students make good decisions about using materials to assist their problem solving, but this is not always the case. These experiences lead her to ask the following questions: (1) Are…

  6. Effect of the depreciation of public goods in spatial public goods games

    Science.gov (United States)

    Shi, Dong-Mei; Zhuang, Yong; Wang, Bing-Hong

    2012-02-01

    In this work, the depreciation effect of public goods is considered in the public goods games, which is realized by rescaling the multiplication factor r of each group as r‧=r( (β≥0). It is assumed that each individual enjoys the full profit r of the public goods if all the players of this group are cooperators. Otherwise, the value of public goods is reduced to r‧. It is found that compared with the original version (β=0), the emergence of cooperation is remarkably promoted for β>0, and there exist intermediate values of β inducing the best cooperation. Particularly, there exists a range of β inducing the highest cooperative level, and this range of β broadens as r increases. It is further presented that the variation of cooperator density with noise has close relations with the values of β and r, and cooperation at an intermediate value of β=1.0 is most tolerant to noise.

  7. Analyzing Music Services Positioning Through Qualitative Research

    Directory of Open Access Journals (Sweden)

    Manuel Cuadrado

    2015-12-01

    Full Text Available Information technologies have produced new ways of distributing and consuming music, mainly by youth, in relation to both goods and services. In the case of goods, there has been a dramatic shift from traditional ways of buying and listening to music to new digital platforms. There has also been an evolution in relation to music services. In this sense, live music concerts have been losing their audiences over the past few years, as have music radio stations, in favor of streaming platforms. Curious about this phenomenon, we conducted an exploratory research in order to analyze how all these services, both traditional and new ones were perceived. Specifically, we aimed to study youth´s assessment of the three most relevant music service categories: music radio stations, digital streaming platforms, and pop-rock music festivals. To do so, we used the projective technique of image association to gather information. The population of the study consisted of individuals between 18 and 25 years of age. Our results, after using content analysis, were poor due to spontaneous recall. Therefore, we duplicated the study, but in a more focus-oriented way. Information gathered this time allowed us not only to better know how all these organizations are positioned but also to obtain a list of descriptors to be used in a subsequent descriptive research study.

  8. Freedom of Information, Records Management and Good ...

    African Journals Online (AJOL)

    Governments around the world are often praised for good or rebuked for bad governance. This paper argues that good governance is predicated on the adoption of functional records management and the enactment of Freedom of Information (FOI) legislation by governments. Records that are accumulated and used by ...

  9. Efficient Job Provisioning for a Cloud Service Provider

    Directory of Open Access Journals (Sweden)

    Sharma Dharmvir

    2016-01-01

    Full Text Available Cloud Computing is a very fast emerging technology as every enterprise is moving fast towards this system. Cloud Computing is known as a provider of dynamic services. It optimizes a very large, scalable and virtualized resource. So lots of industries have joined this bandwagon nowadays. One of the major research issues is to maintain good Quality of Service (QoS of a Cloud Service Provider (CSP. The QoS encompasses different parameters, like, smart job allocation strategy, efficient load balancing, response time optimization, reduction in wastage of bandwidth, accountability of the overall system, etc. The efficient allocation strategy of the independent computational jobs among different Virtual Machines (VM in a Data center (DC is a distinguishable challenge in the Cloud Computing domain and finding out an optimal job allocation strategy guided by a good scheduling heuristic for such an environment is a mape-k loop problem. So different heuristic approaches may be used for better result and in this result we paper we implement worst fit in mape-k and evaluated the results.

  10. Maintenance Centered Service Parts Inventory Control

    NARCIS (Netherlands)

    W.L. van Jaarsveld (Willem)

    2013-01-01

    textabstractHigh-tech capital goods enable the production of many services and articles that have become a part of our daily lives. Examples include the refineries that produce the gasoline we put in our cars, the photolithography systems that enable the production of the chips in our cell phones

  11. Good Teaching: Aligning Student and Administrator Perceptions and Expectations

    Science.gov (United States)

    Nabaho, Lazarus; Oonyu, Joseph; Aguti, Jessica Norah

    2017-01-01

    Extant literature attests to limited systematic inquiry into students' perceptions of good teaching in higher education. Consequently, there have been calls for engaging students in construing what makes good university teaching. This interpretivist study investigated final-year undergraduate students' perceptions of good teaching at Makerere…

  12. Good is not good enough: the culture of low expectations and the leader's challenge.

    Science.gov (United States)

    Kerfoot, Karlene M

    2009-01-01

    When people believe that what they do is "good enough," excellence will never occur. As the demand for better health care escalates every year, achieving a ranking of very good doesn't count because it leaves many disenfranchised staff, errors, and dissatisfied patients. A leader can not be successful unless the culture of low expectations is eliminated. If there isn't a sense of caring, serving, and being an exemplar of the change, the leader won't succeed in moving the culture. When there is a sense of ownership and commitment to the mission and to patients, the culture of low expectations cannot exist.

  13. Mitigating Distributed Denial of Service Attacks with Dynamic Resource Pricing

    National Research Council Canada - National Science Library

    Mankins, David

    2001-01-01

    .... By employing different price and purchase functions, the architecture can provide service quality differentiation and furthermore, select good client behavior and discriminate against adversarial behavior...

  14. In-service inspection of fertilizer and steel and ship building industries

    International Nuclear Information System (INIS)

    Sanaullah, Md.

    1998-01-01

    There is a good number of fertilizer factories, and steel and ship building industries in Bangladesh. Different NDT methods are being used for in-service inspection of these industries to ensure product reliability, to prevent accident and save human life, to maintain a uniform quality level, to lower manufacturing cost and to minimize the wastage of time and materials and for other benefits. (author)

  15. Doing Good, Feeling Bad

    DEFF Research Database (Denmark)

    Sharma, Devika

    2017-01-01

    For decades humanitarianism has captured and shaped the dreams of the populations of the global North, dreams of a better world, of a common humanity, of goodness, of solidarity, and of global healing. In this article I argue that when taking art and cultural objects into account humanitarian......, Danmarks Indsamling [Denmark Collects], and the second is from Norwegian playwright Arne Lygre’s 2011 play, I Disappear. What is at stake in both of these scenes is the status of humanitarianism as a good-enough fantasy and promise of doing good....

  16. Static and evolutionary quantum public goods games

    Energy Technology Data Exchange (ETDEWEB)

    Liao Zeyang; Qin Gan; Hu Lingzhi; Li Songjian; Xu Nanyang [Hefei National Laboratory for Physical Science at Microscale and Department of Modern Physics, University of Science and Technology of China, Hefei 230026 (China); Du Jiangfeng [Hefei National Laboratory for Physical Science at Microscale and Department of Modern Physics, University of Science and Technology of China, Hefei 230026 (China); Fachbereich Physik, Universitaet Dortmund, 44221 Dortmund (Germany)], E-mail: djf@ustc.edu.cn

    2008-05-12

    We apply the continuous-variable quantization scheme to quantize public goods game and find that new pure strategy Nash equilibria emerge in the static case. Furthermore, in the evolutionary public goods game, entanglement can also contribute to the persistence of cooperation under various population structures without altruism, voluntary participation, and punishment.

  17. Telemedicine's Potential to Support Good Dying in Nigeria: A Qualitative Study.

    Directory of Open Access Journals (Sweden)

    Jelle van Gurp

    Full Text Available This qualitative study explores Nigerian health care professionals' concepts of good dying/a good death and how telemedicine technologies and services would fit the current Nigerian palliative care practice.Supported by the Centre for Palliative Care Nigeria (CPCN and the University College Hospital (UCH in Ibadan, Nigeria, the authors organized three focus groups with Nigerian health care professionals interested in palliative care, unstructured interviews with key role players for palliative care and representatives of telecom companies, and field visits to primary, secondary and tertiary healthcare clinics that provided palliative care. Data analysis consisted of open coding, constant comparison, diagramming of categorizations and relations, and extensive member checks.The focus group participants classified good dying into 2 domains: a feeling of completion of the individual life and dying within the community. Reported barriers to palliative care provision were socio-economic consequences of being seriously ill, taboos on dying and being ill, restricted access to adequate medical-technical care, equation of religion with medicine, and the faulty implementation of palliative care policy by government. The addition of telemedicine to Nigeria's palliative care practice appears problematic, due to irregular bandwidth, poor network coverage, and unstable power supply obstructing interactivity and access to information. However, a tele-education 'lite' scenario seemed viable in Nigeria, wherein low-tech educational networks are central that build on non-synchronous online communication.Nigerian health care professionals' concepts on good dying/a good death and barriers and opportunities for palliative care provision were, for the greater part, similar to prior findings from other studies in Africa. Information for and education of patient, family, and community are essential to further improve palliative care in Africa. Telemedicine can only help

  18. Telemedicine's Potential to Support Good Dying in Nigeria: A Qualitative Study.

    Science.gov (United States)

    van Gurp, Jelle; Soyannwo, Olaitan; Odebunmi, Kehinde; Dania, Simpa; van Selm, Martine; van Leeuwen, Evert; Vissers, Kris; Hasselaar, Jeroen

    2015-01-01

    This qualitative study explores Nigerian health care professionals' concepts of good dying/a good death and how telemedicine technologies and services would fit the current Nigerian palliative care practice. Supported by the Centre for Palliative Care Nigeria (CPCN) and the University College Hospital (UCH) in Ibadan, Nigeria, the authors organized three focus groups with Nigerian health care professionals interested in palliative care, unstructured interviews with key role players for palliative care and representatives of telecom companies, and field visits to primary, secondary and tertiary healthcare clinics that provided palliative care. Data analysis consisted of open coding, constant comparison, diagramming of categorizations and relations, and extensive member checks. The focus group participants classified good dying into 2 domains: a feeling of completion of the individual life and dying within the community. Reported barriers to palliative care provision were socio-economic consequences of being seriously ill, taboos on dying and being ill, restricted access to adequate medical-technical care, equation of religion with medicine, and the faulty implementation of palliative care policy by government. The addition of telemedicine to Nigeria's palliative care practice appears problematic, due to irregular bandwidth, poor network coverage, and unstable power supply obstructing interactivity and access to information. However, a tele-education 'lite' scenario seemed viable in Nigeria, wherein low-tech educational networks are central that build on non-synchronous online communication. Nigerian health care professionals' concepts on good dying/a good death and barriers and opportunities for palliative care provision were, for the greater part, similar to prior findings from other studies in Africa. Information for and education of patient, family, and community are essential to further improve palliative care in Africa. Telemedicine can only help if low

  19. Abusing Good Intentions

    Directory of Open Access Journals (Sweden)

    Tamas Bereczkei

    2015-06-01

    Full Text Available The present study aims to understand how Machiavellians switch from one kind of response to another in different circumstances to maximize their profit. We set up a specific experimental paradigm that involved both a cooperative and competitive version of a public goods game. We found that Machiavellianism accounts for the total amount of money paid by the players (N = 144 across five rounds in the cooperative but not in the competitive game. Compared with the others, individuals with higher scores on Mach scale contributed less to the public goods in the cooperative condition, but no difference was found in the competitive condition. Finally, this relationship was influenced by the sequence of the games. These results indicate that Machiavellians skillfully evaluate social environments and strive to exploit those with abundant contributions to public goods.

  20. The role of veterinary services in animal health and food safety surveillance, and coordination with other services.

    Science.gov (United States)

    Bellemain, V

    2013-08-01

    The control of animal health and food safety has undergone profound changes and is now seen in terms of a global approach, 'from the stable to the table'. The risks themselves have also evolved, principally due to changing practices, and this, coupled with increased knowledge and changes in consumer demands, has led to a more global conception of production chains. In terms of official controls, targeted control of the final food product has gradually been replaced by control of the production processes and an integrated approach to hazards throughout the production chain. This, in turn, has resulted in a new division of responsibilities among the producers (farmers), the manufacturers and the administration; namely, Veterinary Services. The areas in which veterinarians are involved have gradually been extended from animal production to all levels of the food production chain. Animal health interventions on farms are comparable to interventions in agri-food companies. Both are, or should be, included in veterinary training and education. To meet new challenges, the current trend is for Veterinary Services to be responsible for, or coordinate, sanitary interventions from the stable to the table. Coordination between Veterinary Services and other relevant authorities is a key component of good public governance, especially for effective action and optimal management of the resources available.

  1. Benchmark Two-Good Utility Functions

    NARCIS (Netherlands)

    de Jaegher, K.

    Benchmark two-good utility functions involving a good with zero income elasticity and unit income elasticity are well known. This paper derives utility functions for the additional benchmark cases where one good has zero cross-price elasticity, unit own-price elasticity, and zero own price

  2. Should biodiversity and nature have to earn their keep? What it really means to bring environmental goods into the marketplace.

    Science.gov (United States)

    Maier, Donald S

    2018-05-01

    Pursuit of economic gain has sponsored much of our planet's despoliation. Yet conservation increasingly operates as an economic sector that markets biodiversity, ecosystems, and nature as natural capital, service provider, or option value. This essay first elucidates what basic moral theory says about the principle that the goodness of biodiversity and nature is largely economic. It explains why economic valuations may be morally unimportant, inapt for environmental goods, and subversive of more important ideals. It also shows why neither econometric notions of option value nor Daniel Faith's qualitative one credibly applies. The essay then turns to what an economic conception of goodness implies for conservation practice. It refers to two prominent conservation organizations, whose conservation principles match the market-based ones of the World Business Council on Sustainable Development's. The environmental record of the latter organization's practices according to these principles predicts what their adoption for conservation entails.

  3. Blending Online Components into Traditional Instruction in Pre-Service Teacher Education: The Good, the Bad, and the Ugly

    Science.gov (United States)

    Lin, Hong

    2008-01-01

    This study investigated the effectiveness of using online instruction as a supplement to a face-to-face introductory technology education course. Survey data were collected from 46 pre-service teachers. Findings indicated that when traditional face-to-face instruction was combined with online components, learning was enhanced over a single…

  4. Integrating Education: Parekhian Multiculturalism and Good Practice

    Science.gov (United States)

    McGlynn, Claire

    2009-01-01

    This paper explores the concept of good practice in integrating education in divided societies. Using Northern Ireland as a case study, the paper draws on data from eight schools (both integrated Catholic and Protestant, and separate) that are identified as exemplifying good practice in response to cultural diversity. Analysis is provided through…

  5. Is Good Fit Related to Good Behaviour? Goodness of Fit between Daycare Teacher-Child Relationships, Temperament, and Prosocial Behaviour

    Science.gov (United States)

    Hipson, Will E.; Séguin, Daniel G.

    2016-01-01

    The Goodness-of-Fit model [Thomas, A., & Chess, S. (1977). Temperament and development. New York: Brunner/Mazel] proposes that a child's temperament interacts with the environment to influence child outcomes. In the past, researchers have shown how the association between the quality of the teacher-child relationship in daycare and child…

  6. Collaborative Services for Customized Production in Networked Companies

    OpenAIRE

    Fornasiero , Rosanna; Bastos , João; Azevedo , Américo; Zangiacomi , Andrea; Coscia , Eva

    2013-01-01

    Part 12: Services II; International audience; Increasingly, consumer demand of fashionable products is arising as significant challenge for company managers. In order to respond to this demand, companies are asked to supply small series of innovative and fashionable goods of high quality, affordable price and eco-compatibility in short periods of time and with high service levels. As a result of these rapidly evolving challenges, companies are forming collaborative networks in order to design...

  7. National Report on the Energy Efficiency Service Business in Sweden

    OpenAIRE

    Stenqvist, Christian; Nilsson, Lars J

    2009-01-01

    The ChangeBest project is supported by the Intelligent Energy Europe Programme of the European Commission. The purpose of the project is to promote the development of an energy efficiency service (EES) market. The project provides good practice examples of changes in energy service business, strategies, and supportive policies and measures in the course of the implementation of Directive 2006/32/EC on Energy End-Use Efficiency and Energy Services. This report presents the sitauation o...

  8. The role of benefit transfer in ecosystem service valuation

    Science.gov (United States)

    Richardson, Leslie A.; Loomis, John; Kroeger, Timm; Casey, Frank

    2015-01-01

    The demand for timely monetary estimates of the economic value of nonmarket ecosystem goods and services has steadily increased over the last few decades. This article describes the use of benefit transfer to generate monetary value estimates of ecosystem services specifically. The article provides guidance for conducting such benefit transfers and summarizes advancements in benefit transfer methods, databases and analysis tools designed to facilitate its application.

  9. Analyzing Lifestyle and Consumption Pattern of Hire Groups under Product Service Systems in Taiwan

    Directory of Open Access Journals (Sweden)

    Jui-Che Tu

    2013-01-01

    Full Text Available This study explores the characteristics of rental goods, integrates the green concept in the design and development, and introduces the concept of product service into the rental consumption trend in Taiwan. This study takes the questionnaire survey to collect various opinions of the consumers to rental consumption and also classifies the Taiwanese consumers into five clusters based on the life styles, and the names of clusters are simple financial management cluster, environment and taste cluster, fashionable and flexible cluster, careful purchase cluster, and smart consumption cluster. Finally, conclusions are as follows. (1 The green consumption cognition and attitude of the consumers to the environmental goods can help to master the factor of green consumption property for developing the rental commodities. (2 The market segmentation of the rental consumption market can be enhanced by the variables of available life styles. (3 The applications with product service rental characteristics should take the opinion feedback of the consumers into the sustainable product development conditions and expand the service property of the product. (4 As the cost of cradle-to-cradle recycling pattern is high, the support and promotion of the government can help to construct the business model of product service rental consumption and develop the rental economy.

  10. Forecasts on service life by fracture mechanics methods

    International Nuclear Information System (INIS)

    Munz, D.

    1985-01-01

    The service life of many component parts can frequently be divided into the stages up to the formation of a crack and of crack propagation. This holds good of fatigue crack, stress corrosion crack, and also in many cases of creep. But often the crack propagation stage is the only one of interest for service life forecasts if cracks must be reckoned with already on putting parts into service. Cracks in welding constructions are typical examples. Crack- and -fracture mechanics deal with the laws underlying crack propagation and provide quantitative information on crack propagation behaviour. (orig./DG) [de

  11. Why do adults entitled to free or highly subsidized dental services select fully out-of-pocket-paid care?

    Science.gov (United States)

    Bayat, Fariborz; Vehkalahti, Miira M; Murtomaa, Heikki; Tala, Heikki

    2010-02-01

    To investigate patients' reasons for selecting a dental clinic given their choice of free or highly-subsidized dental services. The study was based on cross-sectional data obtained through phone interviews with adults in Tehran, Iran. The present study included those entitled to free or highly-subsidized dental services (n = 726). The data covered the patients' awareness of subsidized dental services and type of dental clinic for their most recent visit and their reasons for selecting that clinic. Awareness of subsidized dental services was dichotomized as being either aware or unaware of such subsidy. The type of clinic was dichotomized as providing either free or highly-subsidized (FHS) or fully out-of-pocket paid (FOP) services. Free format answers about the subjects' reasons for selecting a particular clinic were later sub-grouped as: convenient access, good technical aspects, good interpersonal aspects, low or reasonable fees, recommendation by a friend, and no reason. Socio-demographic status was based on background. Data analysis included the chi-square test and logistic regression model. Of the subjects (n = 726), 60% were women and 58% were under 35 years of age. The subjects' mean age was 33.5 years with no difference by gender (P = 0.24) and the majority had public insurance (91%). Of all the subjects, 60% selected FOP. Good interpersonal aspects were the strongest reason for selecting FOP (OR = 4.6), follow by good technical aspects (OR = 2.3). Those subjects who were unaware of their benefit had 4.6 times the odds of selecting FOP. Despite the opportunity to use highly-subsidized dental services, good interpersonal and good technical aspects lead patients to select private dentists and to pay fully out of pocket.

  12. Recycling Mentors: an intergenerational, service-learning program to promote recycling and environmental awareness.

    Science.gov (United States)

    D'abundo, Michelle L; Fugate-Whitlock, Elizabeth I; Fiala, Kelly A

    2011-01-01

    The purpose of Recycling Mentors was to implement an intergenerational, service-learning program focused on promoting recycling and environmental awareness among students enrolled in Community Health (HEA 301) and Current Issues in Gerontology (GRN 440/540) and adults older than 60 years. Recycling Mentors was conducted in New Hanover County (NHC), North Carolina, where a moderate climate and coastal location attracts many tourists, retirees, and college students. A community like NHC is a good place to implement service-learning that educates both students and older adults about the benefits of recycling to individual health and the environment. During the Fall 2009 semester, undergraduate and graduate students completed institutional review board training and then conducted the program with older adults. The education component of Recycling Mentors included a pre/post survey, brochure, and scheduled visits. Overall, Recycling Mentors was positive service-learning experience with students identifying salient outcomes such as learning about recycling and the environment and working with older adults. In addition, teaching the education component of Recycling Mentors was good practice for students who will be the future health professionals. While service-learning and environmentally themed projects are common, a program that combines the 2 like Recycling Mentors is unique and has the potential to motivate individual change while positively impacting the local community and the environment.

  13. Pregnant Women's Intentions and Subsequent Behaviors Regarding Maternal and Neonatal Service Utilization: Results from a Cohort Study in Nyanza Province, Kenya.

    Science.gov (United States)

    Creanga, Andreea A; Odhiambo, George Awino; Odera, Benjamin; Odhiambo, Frank O; Desai, Meghna; Goodwin, Mary; Laserson, Kayla; Goldberg, Howard

    2016-01-01

    Higher use of maternal and neonatal health (MNH) services may reduce maternal and neonatal mortality in Kenya. This study aims to: 1) prospectively explore women's intentions to use MNH services (antenatal care, delivery in a facility, postnatal care, neonatal care) at MNH services (≥93.9% and ≥87.5%, respectively, for all services assessed). Actual service use was high for antenatal (98.1%) and neonatal (88.5%) care, but lower for delivery in a facility (76.9%) and postnatal care (51.8%). Woman's age >35 and high-school education were significant predictors of intention-behavior discordance regarding delivery in a facility; several delivery-related factors were significantly associated with intention-behavior discordance regarding use of postnatal and neonatal care. Delivery facilities were chosen based on proximity to women's residence, affordability, and service quality; among women who delivered outside a health facility, 16.3% could not afford going to a facility. Good/very good birth experiences were reported by 93.6% of women who delivered in a facility and 32.6% of women who did not. We found higher MNH service utilization than previously documented in Nyanza province. Further increasing the number of facility deliveries and use of postnatal care may improve MNH in Kenya.

  14. It’s good to do good and receive good: The impact of a ‘pay it forward’ style kindness intervention on giver and receiver well-being

    OpenAIRE

    Pressman, SD; Kraft, TL; Cross, MP

    2015-01-01

    © 2014 Taylor & Francis. Despite the popularity of the ‘pay it forward’ (PIF) concept in textbooks and popular culture, to date, no study has tested the effectiveness of a brief, one-time PIF activity on the well-being of those who do good and those who receive good. To test this, 83 undergraduates (‘givers’) performed random kind acts for 1.5 h. PIF resulted in a wide range of well-being benefits for givers (e.g. greater positive and lower negative affect), with females showing greater pos...

  15. Towards more efficient burn care: Identifying factors associated with good quality of life post-burn.

    Science.gov (United States)

    Finlay, V; Phillips, M; Allison, G T; Wood, F M; Ching, D; Wicaksono, D; Plowman, S; Hendrie, D; Edgar, D W

    2015-11-01

    As minor burn patients constitute the vast majority of a developed nation case-mix, streamlining care for this group can promote efficiency from a service-wide perspective. This study tested the hypothesis that a predictive nomogram model that estimates likelihood of good long-term quality of life (QoL) post-burn is a valid way to optimise patient selection and risk management when applying a streamlined model of care. A sample of 224 burn patients managed by the Burn Service of Western Australia who provided both short and long-term outcomes was used to estimate the probability of achieving a good QoL defined as 150 out of a possible 160 points on the Burn Specific Health Scale-Brief (BSHS-B) at least six months from injury. A multivariate logistic regression analysis produced a predictive model provisioned as a nomogram for clinical application. A second, independent cohort of consecutive patients (n=106) was used to validate the predictive merit of the nomogram. Male gender (p=0.02), conservative management (p=0.03), upper limb burn (p=0.04) and high BSHS-B score within one month of burn (pburns were excluded due to loss to follow up. For clinicians managing comparable burn populations, the BSWA burns nomogram is an effective tool to assist the selection of patients to a streamlined care pathway with the aim of improving efficiency of service delivery. Copyright © 2015 Elsevier Ltd and ISBI. All rights reserved.

  16. Advice on Good Grooming.

    Science.gov (United States)

    Tingey, Carol

    1987-01-01

    Suggestions are presented from parents on how to help children with disabilities (with particular focus on Downs Syndrome) learn good grooming habits in such areas as good health, exercise, cleanliness, teeth and hair care, skin care, glasses and other devices, and social behavior. (CB)

  17. Pregnant Women's Intentions and Subsequent Behaviors Regarding Maternal and Neonatal Service Utilization: Results from a Cohort Study in Nyanza Province, Kenya.

    Directory of Open Access Journals (Sweden)

    Andreea A Creanga

    Full Text Available Higher use of maternal and neonatal health (MNH services may reduce maternal and neonatal mortality in Kenya. This study aims to: 1 prospectively explore women's intentions to use MNH services (antenatal care, delivery in a facility, postnatal care, neonatal care at 35 and high-school education were significant predictors of intention-behavior discordance regarding delivery in a facility; several delivery-related factors were significantly associated with intention-behavior discordance regarding use of postnatal and neonatal care. Delivery facilities were chosen based on proximity to women's residence, affordability, and service quality; among women who delivered outside a health facility, 16.3% could not afford going to a facility. Good/very good birth experiences were reported by 93.6% of women who delivered in a facility and 32.6% of women who did not. We found higher MNH service utilization than previously documented in Nyanza province. Further increasing the number of facility deliveries and use of postnatal care may improve MNH in Kenya.

  18. Rationality and the Logic of Good Reasons.

    Science.gov (United States)

    Fisher, Walter R.

    This paper contends that the rationality of the logic of good reasons is constituted in its use. To support this claim, the paper presents an analysis of the relationship between being reasonable and being rational. It then considers how following the logic of good reasons leads to rationality in the behavior of individuals and groups; the latter…

  19. Quality Assurance Standards for Symptomatic Breast Disease Services

    OpenAIRE

    Department of Health (Ireland)

    2007-01-01

    Quality Assurance Standards for Symptomatic Breast Disease Services People in Ireland have a right to expect that medical care be of good quality. They expect that standards of care are consistently high. They expect that access to care is easy, speedy, effective and efficient. Society expects quality of care to measure up to international norms of good practice. Such assurance can be given by auditing the quality of activity. Click here to download PDF 606kb

  20. Internal Control Good Cooperative Governance And Performance

    Directory of Open Access Journals (Sweden)

    Andry Arifian Rachman

    2017-11-01

    Full Text Available This study aims to examine the influence of internal control and good cooperative governance partially and simultaneously to the performance of cooperatives in West Java Province. The research method used in this research is descriptive and verification. The sample in this research is 22 boards as manager of cooperative in West Java Province. The data used in the research is the primary data through questionnaire collection. Validity and reliability testing is performed before hypothesis testing. This research uses multiple regression analysis technique. Based on hypothesis testing obtained 1 internal control has no significant effect on performance 2 good cooperative governance has a significant effect on performance and 3 internal control and good cooperative governance have a significant effect on performance.