Comparative analysis of decentralised and centralised operating model in retail banking global transactional services

OpenAIRE

2014-01-01

M.Com. (Business Management) The Global Transactions Services (GTS) business unit was established alongside the Rand Merchant Bank (RMB) brand reporting into a Corporate and Investment Banking Board. GTS has been mandated to deliver global cash management, trade and custody services and account services to large corporates in the jurisdictions where FirstRand operates. Technology advances in centralising operating structures, have made it possible for GTS to centralise back office operatio...

Globalization and the Business Schools: Toward Business and World-Sustainable Leadership

Science.gov (United States)

Dieck-Assad, María de Lourdes

2013-01-01

Globalization is a force that produces deep changes in business and society. Business schools face great challenges and opportunities in educating future leaders who can work across countries and cultures. This article presents some strategic issues regarding the type of education that business schools should offer from a global perspective, aimed…

Service-Dominant Business Engineering with Base/X : Business Modeling Handbook

NARCIS (Netherlands)

Grefen, P.W.P.J.

2015-01-01

Many business domains are currently transitioning towards a service-dominant business setting. After the transition, business will be centered on the provisioning of solution-oriented, composed services to customers. The emphasis shifts from the value of the individual product or service to the

Manual on service business for policy research

International Nuclear Information System (INIS)

1999-01-01

The contents of this book are summary of service business for policy research : conception classification and ways of service business for policy research, propel procedure of service business for policy research on system of committee, management, choice, contract, evaluation and post management, related regulation on service business for policy research : management regulation on service business for policy research, guide of evaluation for service business for policy research, estimation standard of policy research cost, law arrangement of national contract, required document on service business for policy research, and application manual for PRISM.

The service dominant business model : a service focused conceptualization

NARCIS (Netherlands)

Lüftenegger, E.R.; Comuzzi, M.; Grefen, P.W.P.J.; Weisleder, C.A.

2013-01-01

Existing approaches on business model tools are constrained by the goods dominant way of doing business. Nowadays, the shift from goods based approaches towards a service dominant strategy requires novel business model tools specially focused for service business. In this report we present the

Service business model framework and the service innovation scope

NARCIS (Netherlands)

van der Aa, W.; van der Rhee, B.; Victorino, L.

2011-01-01

In this paper we present a framework for service business models. We build on three streams of research. The first stream is the service management and marketing literature that focuses on the specific challenges of managing a service business. The second stream consists of research on e-business

Knowledge Management Challenges For Global Business

OpenAIRE

Veli Denizhan Kalkan

2011-01-01

Managing organizational knowledge effectively is a prerequisite for securing competitive advantages in the global marketplace. The field of knowledge management brings out important challenges for global business practices. Based on a comprehensive academic and popular literature review, this paper identifies six main knowledge management challenges faced by global business today. These are developing a working definition of knowledge, dealing with tacit knowledge and utilization of informati...

User involvement and supporting tools in business-to-business service innovations: Insights from Facility Management services

DEFF Research Database (Denmark)

Nardelli, Giulia

is the generalizability of the findings to other business-to-business service sectors. More research conducted both in FM services and other service sectors would help to shed light on the generalizability of these findings. Originality/value – The study contributes with new and detailed insights into the complexity......Purpose – This article investigates and conceptualizes user involvement in business-to-business service innovations as well as the tools that are used to support interactions in such a service innovation process. Design/methodology/approach – The paper uses a qualitative research approach to answer...... the research question. By following Miles and Huberman (1984)’s this study started with a literature review of studies investigating service innovation, service innovations models, user roles and tools in service innovation in general, to conduct an empirical investigation in facility management (FM) services...

International Business and Global Climate Change

Energy Technology Data Exchange (ETDEWEB)

Kolk, A.; Pinkse, J.

2008-11-15

Climate change has become an important topic on the business agenda with strong pressure being placed on companies to respond and contribute to finding solutions to this urgent problem. This text provides a comprehensive analysis of international business responses to global climate change and climate change policy. Embedded in relevant management literature, this book gives a concise treatment of developments in policy and business activity on global, regional and national levels, using examples and systematic data from a large number of international companies. The first part outlines the international climate policy landscape and voluntary initiatives taken by companies, both alone and together with others. The second part examines companies' strategies, covering innovation for climate change, as well as compensation via emissions trading and carbon offsetting. Written by well-known experts in the field, International Business and Global Climate Change illustrates how an environmental topic becomes strategically important in a mainstream sense, affecting corporate decision-making, business processes, products, reputation, advertising, communication, accounting and finance.

International Business and Global Climate Change

International Nuclear Information System (INIS)

Kolk, A.; Pinkse, J.

2008-11-01

Climate change has become an important topic on the business agenda with strong pressure being placed on companies to respond and contribute to finding solutions to this urgent problem. This text provides a comprehensive analysis of international business responses to global climate change and climate change policy. Embedded in relevant management literature, this book gives a concise treatment of developments in policy and business activity on global, regional and national levels, using examples and systematic data from a large number of international companies. The first part outlines the international climate policy landscape and voluntary initiatives taken by companies, both alone and together with others. The second part examines companies' strategies, covering innovation for climate change, as well as compensation via emissions trading and carbon offsetting. Written by well-known experts in the field, International Business and Global Climate Change illustrates how an environmental topic becomes strategically important in a mainstream sense, affecting corporate decision-making, business processes, products, reputation, advertising, communication, accounting and finance

The Englishnization of Business: Does This Help or Hinder Teaching Global Business?

Science.gov (United States)

Cavaliere, Frank J.; Glasscock, Kip; Sen, Kabir C.

2014-01-01

Globalization has been one of the most important movements in business since the end of World War II. The business education establishment, as represented by the AACSB accreditation agency, has been struggling to get its member schools to properly prepare their graduates for this new global business environment. It has generally been conceded that…

THE GLOBAL MARKET OF SMALL BUSINESSES BY E-COMMERCE PLATFORMS

OpenAIRE

Domenico CONSOLI

2016-01-01

Nowadays we live in a global market era. For small businesses (SBs), that do not have financial and human resources, to sell in a big market by an e-commerce platform can be a competitive strategy. The electronic platform can reinforce the weaknesses of an absence of a commercial network to interact with end customers, especially if they live in another country. The platform allows small businesses to operate on the long tail. In fact they can sell also few specific products /services to a la...

Rethinking ethical issues in global business environment | Mirwoba ...

African Journals Online (AJOL)

In the wake of globalization and liberalization policy, business ethics ... a push for diversity that has resulted into corporate business cultures that are ... The impediment of global business ethics is the phenomenon that, unlike established laws ...

ORGANIZATIONAL CULTURE IN THE SUCCESSFUL GLOBAL BUSINESS

OpenAIRE

Eliyana, Anis

2009-01-01

A successful business becomes the goal of each individual who is involved in anorganizational business. The capability of business organization to enter and compete inthe global market is one of those ways often used by businessmen to both maintain andachieve a successful organization. With respect to the said issue, the writer would like toanswer the following subject matter: How to understand the organizational culture inorder to be success in global business? And does the organizational cu...

Global eHealth, Social Business and Citizen Engagement: A Natural Convergence?

Science.gov (United States)

Liaw, Siaw-Teng; Marcelo, Alvin; Narasimhan, Padmanesan; Ashraf, Md Mahfuz; Ray, Pradeep

2017-01-01

This paper draws on the vision, mission and experience with the WHO Collaborating Centre on eHealth (WHOCC-eHealth) and Yunus Social Business Health Hub (YSBHH) based at UNSW Australia, and the Asia electronic Health Information Network (AeHIN). Global eHealth aims to provide equitable access to ICT and health care, particularly to the poor, vulnerable and disadvantaged. Social business aims to solve social and economic problem. Its best known product is microcredit financial services for the poor which are small loans that enable them to "produce something, sell something, earn something to develop self-reliance and a life of dignity". Citizen engagement and community participation is integral to both constructs within the context of global partnerships for Integrated People-Centred Health Services (IPCHS) and Sustainable Development Goals (SDGs). The eHealth dimension is consumer heath informatics, social media, mHealth and the Internet of Things. The convergence is multidimensional, mutually beneficial and requires good governance and leadership.

Towards operationalization of business models : Designing service compositions for service-dominant business models

NARCIS (Netherlands)

Suratno, B.; Grefen, P.; Turetken, O.

2017-01-01

The new trend of service-dominant business which produces so-called value-in-use as a competitive advantage demands rapidly changing business models and collaboration of organizations in a cross-organizational business network. As information technology nowadays largely contributes to the way of

Global and local asymptotics for the busy period of an M/G/1 queue

NARCIS (Netherlands)

Denisov, D.E.; Shneer, V.

2010-01-01

We consider an M/G/1 queue with subexponential service times. We give a simple derivation of the global and local asymptotics for the busy period. Our analysis relies on the explicit formula for the joint distribution for the number of customers and the length of the busy period of an M/G/1 queue.

Competing with the use of business model innovation : an exploratory case study of the journey of born global firms

OpenAIRE

Johansson, Marlene; Abrahamsson, Jan

2014-01-01

Purpose: The purpose of this article is to investigate how business models are used by born global firms to act upon new business opportunities and how they manage business model innovation over time to prosper and grow. Design/Methodology: The study is based on three exploratory case studies of born global firms in mobile communication, financial services and digital music distribution. Findings: Three interrelated capabilities to manage business model innovation are articulated in...

An Analysis of Introduction of Cloud Computing Affects the Corporate IT Shared Services Business Model

OpenAIRE

Liew, Chin Hoi

2013-01-01

I.T. Shared Services is a global trend that is adopted by many companies’ especially global multi-national companies. The initial drivers of such services company setup is to around standardizing, consolidating and centrally manage I.T, this move would eventually bring cost reduction and saving to the company in long run. Today, business organizations are increasingly leveraging Shared Services to manage their I.T Infrastructure and application services with expectation further cost reduction...

BUSINESS ECOSYSTEMS VS BUSINESS DIGITAL ECOSYSTEMS

Directory of Open Access Journals (Sweden)

Marinela Lazarica

2006-05-01

Full Text Available E-business is often described as the small organisations’ gateway to global business and markets. The adoption of Internet-based technologies for e-business is a continuous process, with sequential steps of evolution. The latter step in the adoption of Internet-based technologies for business, where the business services and the software components are supported by a pervasive software environment, which shows an evolutionary and self-organising behaviour are named digital business ecosystems. The digital business ecosystems are characterized by intelligent software components and services, knowledge transfer, interactive training frameworks and integration of business processes and e-government models.

Business School Partnerships for Globalization

Science.gov (United States)

Dixon, Rob; Slanickova, Daniela; Warwick, Philip

2013-01-01

International partnerships are an essential tool to enable business schools to internationalize their activities. They can lead to improved research, better more internationally relevant teaching, provide staff with an international perspective, and help prepare students for careers in global business. Using case studies of four of Durham…

Green Enterprise and Sustainability towards Business Federation in Professional Service Firms with respect to Globalization

OpenAIRE

EZENDU ARIWA; CARSTEN MARTIN SYVER TSEN

2013-01-01

We present the business federation as a new organizational form. We illustrate how professional service firms can achieve economic growth by operating locally within an international network. Within the business federation,local offices gain access to resources through an extreme form of delegation. The article illustrates how the business federation functions using five organizational design parameters. In order to achieve scale effects,information technology is essential. Information techno...

Competing With the Use of Business Model innovation - an Exploratory Case Study of the Journey of Born Global Firms

Directory of Open Access Journals (Sweden)

Marlene Johansson

2014-08-01

Full Text Available Purpose: The purpose of this article is to investigate how business models are used by born global firms to act upon new business opportunities and how they manage business model innovation over time to prosper and grow. Design/Methodology: The study is based on three exploratory case studies of born global firms in mobile communication, financial services and digital music distribution. Findings: Three interrelated capabilities to manage business model innovation are articulated in the context of born global firms; sensing capabilities, entrepreneurial capabilities and relational capabilities and four propositions are formulated. We find that business model innovations are used as a tool by maturing born global firms to navigate the value chains and achieve international growth. We further propose that born global need the capabilities to balance different business model designs simultaneously and to manage its business model innovation in a timely manner. Originality: This article contributes to both the business model literature and research of international entrepreneurship. By putting business model research into the dynamic context of rapidly internationalizing born global firms, we contribute to the field of business model research with findings of how business models are used in the internationalization processes. Certain capabilities are needed to manage business model innovation for born global firms to dynamically use business models as a tool in the international growth overtime.

Ad-Hoc Business Processes in Web Services

NARCIS (Netherlands)

Wombacher, Andreas; Mahleko, Bendick

Web service technologies promise to facilitate collaboration among business partners by helping potential business partners find one another and integrate their business processes to do business. Daunting challenges however exist before the full potential of Web services can be realized. Indexing

Business integration unit (BIU adapter for industrial global value chain on the web

Directory of Open Access Journals (Sweden)

Adel Ghannam

2016-05-01

Full Text Available Today's manufacturing enterprises rarely live in isolation. They need to be connected in order to create products from which a group of enterprises, called global-value-chain (GVC, can derive value. Service-oriented architecture (SOA and event-driven architecture (EDA are two different paradigms that address complex integration challenges. Enterprise service bus (ESB allows for the implementation of both the SOA and the EDA concepts. This paper addresses the development of an enterprise service bus (ESB to grant the operation of GVC. A proposed business-integrator-unit (BIU is designed to be plugged in each enterprise system. The BIU contains a “business collaboration map configurator” that allows real time allocation of roles to members’ enterprises.

THE GLOBAL MARKET OF SMALL BUSINESSES BY E-COMMERCE PLATFORMS

Directory of Open Access Journals (Sweden)

Domenico CONSOLI

2016-06-01

Full Text Available Nowadays we live in a global market era. For small businesses (SBs, that do not have financial and human resources, to sell in a big market by an e-commerce platform can be a competitive strategy. The electronic platform can reinforce the weaknesses of an absence of a commercial network to interact with end customers, especially if they live in another country. The platform allows small businesses to operate on the long tail. In fact they can sell also few specific products /services to a large number of people in a global context. Obviously, in economic terms, Small Businesses cannot compete with the big ones that can have most advanced technology and software for information processing. However, for SBs the reduced availability of resources is not an impediment to sell in a global market. Owners of SBs can directley spend and devote part of their free time to support the online sale. Being lean and flexible enterprises they can execute more quickly orders, collected by the website, and therefore the distribution process is more fast. In the paper we describe a research on e-commerce in a small companies sample and in particular an analisys of websites and interviews, in dept, to entrepreneurs.

How to scale SaaS business  from local to global markets? : Case of ad servers

OpenAIRE

PANDERS, TOMS

2014-01-01

This thesis will describe SaaS (Software as a Service) business in a global environment. The prior focus will be to give suggestions of models and good examples of how to scale local business into global markets. The necessary theoretical framework on software product and scalability issues is given. Qualitative research is carried out to find out how the suggested models are adopted among selected ad serving companies. The results from three different companies were analyzed to find similari...

Catholic Social Teaching: Addressing Globalization in Catholic Business Education

Science.gov (United States)

Ball, James B.; Martinez, Zaida; Toyne, Brian

2009-01-01

Although business schools are increasingly aware of the importance of globalization in educating future business leaders, their business programs have addressed globalization from a limited perspective that fails to provide students with a broader understanding of its impact on societies and its moral consequences. The conventional approach to the…

International business and global climate change

NARCIS (Netherlands)

Pinkse, J.; Kolk, A.

2008-01-01

Climate change has become an important topic on the business agenda with strong pressure being placed on companies to respond and contribute to finding solutions to this urgent problem. This text provides a comprehensive analysis of international business responses to global climate change and

Business Value of Information Technology Service Quality Based on Probabilistic Business-Driven Model

Directory of Open Access Journals (Sweden)

Jaka Sembiring

2015-08-01

Full Text Available The business value of information technology (IT services is often difficult to assess, especially from the point of view of a non-IT manager. This condition could severely impact organizational IT strategic decisions. Various approaches have been proposed to quantify the business value, but some are trapped in technical complexity while others misguide managers into directly and subjectively judging some technical entities outside their domain of expertise. This paper describes a method on how to properly capture both perspectives based on a  probabilistic business-driven model. The proposed model presents a procedure to calculate the business value of IT services. The model also covers IT security services and their business value as an important aspect of IT services that is not covered in previously published researches. The impact of changes in the quality of IT services on business value will also be discussed. A simulation and a case illustration are provided to show the possible application of the proposed model for a simple business process in an enterprise.

Customer Satisfaction on Small Business Loan by BDO Unibank Inc.: Basis for Service Enhancement

Directory of Open Access Journals (Sweden)

AILEN P. DEVICAIS

2014-06-01

Full Text Available Due to global economic shifts, many businesses especially in service sector modified the way they do their business, attempted to attract and hold customers. They tend to focus in providing quality customer service and environment in which clientele wants are satisfied. This study aimed to propose customer satisfaction enhancement measures on small business loan offered by BDO Unibank, Inc. in Batangas City. Specifically, it aimed to determine the level of customers’ satisfaction in terms of Personal Skills and Business Environment and to test if such service quality dimensions significantly relate with their demographic variables. The descriptivecorrelation method of research was used in the study. The study showed customers of BDO who availed small business loan in 2012 are relatively middle aged female having loan availment of One Million to Five Million. Most of them are first timer and repeat clients. Almost all rated customer service on small business loan as to Personal Skills and Business environment as highly satisfied, however BDO still needs to provide services that make all quality services dimensions highly satisfied. The assessment of the personal skills is affected by what kind of occupation the client has and frequency of his/her loan availment. For only empathy and responsiveness among SERVQUAL dimensions when correlated to nature of work and number of loan availment show significant relationship, thus leaving the null hypothesis rejected. On the other hand, the level of customer satisfaction as to business environment is being affected by processing transaction and safety and security since both show significant relationship on the total amount availed and the respondents age. This was supported by the resulted p-values and indicates that the above mentioned variables were affected by their profile. Proposed service enhancement measures were based on results of the quality service dimensions as assessed by the loan customers.

Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance

NARCIS (Netherlands)

Visnjic Kastalli, I.; van Looy, Bart

2013-01-01

As manufacturing businesses operate in an ever more competitive, global economy where products are easily commoditized, innovating by adding services to the core product offering has become a popular strategy. Contrary to the economic benefits expected, recent findings pinpoint implementation

Revealing the Socio-technical Design of Global e-businesses

DEFF Research Database (Denmark)

Kampf, Constance Elizabeth

2012-01-01

Global e-businesses such as Google, Amazon and E-bay affect both users and society. How can we begin to understand this duality in the socio-technical affordances of e-business? This paper examines a digital art performance as an example of the tensions between capitalist businesses and the public...... of socio-technical design and using dimensions of transparency to understand technology based Internet business, positing global Internet business as having two levels of socio-technical design—1) the micro level, dealing with user interaction, and 2) the macro level, dealing with the social design...

Changing Foundations for Global Business Systems Solutions

DEFF Research Database (Denmark)

Slepniov, Dmitrij; Wæhrens, Brian Vejrum; Gubi, Ebbe

2011-01-01

Companies are actively seeking new competitive advantages by changing the location and ownership of their manufacturing processes. This process results in increasing fragmentation and dispersion of global business systems of companies. The purpose of this paper is to identify how companies may...... improve the integration of such business systems. The paper draws on a case study of a Danish industrial equipment firm. The paper describes and analyzes the company’s operations network configurations, which lay at the foundations of the company’s global business system. It is demonstrated how...... the operations configurations have been changing over time and affecting the overall business system. The paper identifies the key determinants and outcomes of this change. Moreover, it proposes how the design of operations configurations can be improved through the development of a distinct systemic approach...

Value co-creation and business model innovation in the context of business-to-business services

DEFF Research Database (Denmark)

Nardelli, Giulia

to manage interactions between internal and external stakeholders of the organization they serve. The second proposition, on the other hand, depicts how business model innovators manage the interplay between strategic and operational activities by allocating responsibilities among internal and external...... the network of actors to achieve value co-creation. Based on a qualitative investigation, two propositions, which summarize the main findings, are developed. In the first proposition it is outlined how processes of business model innovation within support services require a certain degree of openness......The service industries are characterized by the involvement of stakeholders in the innovation process. The aim of this study is to understand how, in the context of business-to-business services, the interplay between operational and strategic activities of an organization can be managed across...

Internationalizing business education for globally competent managers

NARCIS (Netherlands)

Kedia, Ben L.; Englis-Danskin, Paula

2011-01-01

The world is shrinking as developments in technology and transportation rapidly increase global opportunities and challenges for businesses. Furthermore, developing markets are becoming increasingly important, creating new challenges for managers. Business education must step in and prepare

Business Unusual: Transforming Business School Curricula through Community Engagement

Science.gov (United States)

Ehrich, Kristine; Ceranic, Tara; Liu, Judith

2014-01-01

As part of a Community Service-Learning Faculty Scholars Program, University of San Diego business faculty members created community engagement projects that connected students with the local community, exposed them to the realities of a global business world and showed the inherent value of community engagement. By utilizing service-learning and…

Controlling outsourced service delivery : Managing service quality in business service triads

NARCIS (Netherlands)

van Iwaarden, J.; van der Valk, W.

2013-01-01

Organisations are increasingly sourcing services that become part of their value proposition to their (business) customers from external providers. Often, these services are directly delivered by the service provider to the customer. The buying organisation, service provider and customer operate in

Business administration as a basis for development of global entrepreneurship

OpenAIRE

Ermakova, N. Y.; Fokina, Olga V.; Tyufiakova, Ekaterina S.; Rogacheva, Irina S.; Tyurina, Yulia

2016-01-01

The purpose of the article is to determine the role and meaning of business administration in development of global entrepreneurship. The work uses the proprietary methodology of evaluation of global competitiveness of enterprise and the proprietary methodology of evaluation of efficiency of business administration of enterprise, as well as method of correlation analysis. The authors determine the role of business administration in management of factors of development of global enterprise and...

Globalizing High-Tech Business Models

DEFF Research Database (Denmark)

Turcan, Romeo V.

2012-01-01

resources and behavioral patterns. Two sources could be identified that effect these tensions, namely strategic experimentation and business model experimentation. For example, entrepreneurs are trying to ease the tensions in the organizational gestalt as a result of a change in the business model...... and growth path. To internationalize, international new ventures have to develop a product-led business model as services do not travel. Opting to attract venture capital, entrepreneurs are to deal with dyadic tensions that are the result of differences in entrepreneurs’ and VCs’ goals and measures...

Cultural Sensitivity: The Key to Teaching Global Business.

Science.gov (United States)

Timm, Judee A.

2003-01-01

More ethical practices in business begin with ethical training in business schools. International business education classes can compare corporate codes and actual behavior; explore the role of cultural differences in values, principles, and standards; and analyze ethical dilemmas in a global environment. (SK)

BASE/X business agility through cross-organizational service engineering : the business and service design approach developed in the CoProFind project

NARCIS (Netherlands)

Grefen, P.W.P.J.; Lüftenegger, E.R.; Linden, van der E.; Weisleder, C.A.

2013-01-01

Many business domains are currently characterized by a move from an asset-orientation to a service-orientation: customers recognize that business value is not in owning assets, but in using the services offered by assets (which they do not need to own). This creates service-dominant business

Business Ethics in Globalized Financial Markets

OpenAIRE

Peter Koslowski

2006-01-01

Globalization extends the space of the things that are simultaneous for the human. This applies particularly to the decision-making in financial markets. The global market for capital is one of the main causes for globalization. How is this process of globalization to be judged from the point of view of business ethics? The paper investigates the ethical foundations of capital markets and of financial consulting. It analyzes the foundational theories of corporate governance in the Anglo-Ameri...

Analysis of changing bank services in globalization process of financial business

Directory of Open Access Journals (Sweden)

A.Mumi

2017-12-01

Full Text Available The process of economic development of every country is closely connected with the functioning of effective infrastructure of financial market, in the carter of which is a bank system. The success of market relations, the provision of intensive economic growth, the increasing country’s competitiveness at the world market and the growth of population well-being are determined by the fact of how much effectively banks are able to act at different segments of bank services. The innovations in the bank field are closely connected with the innovations in the global and world financial sector. The issues about the influence of globalization on bank activities, the development of market of bank services, empirical researches are of great interest nowadays. Special attention is paid to the Ukrainian market of bank services. The analysis of the current state of the bank sector of the Ukrainian economy gives an opportunity to disclose some problems in the bank sphere as: political and financial instability in the country, the low quality of bank assets, the decrease of liquidity of bank assets, the low credit to the bank system among population, unstable legal framework in the state, the high level of vulnerability of the bank system to the country’s currency policy conducted by NBU.

Business Enterprise and Globalization: Towards a Transnational Business History

OpenAIRE

Boon, Marten

2017-01-01

Transnational history emerged strongly as globalization intensified in the 1990s, questioning national historiographies and creating new research agendas. Business history has not been part of this, but recent calls within the field to engage more visibly and authoritatively with debates on the history of globalization warrant a closer inspection of transnational history. The article draws on key concepts from transnational history and discusses their application in the work of, among others,...

Successful business process design. Business plan development for the occupational health services unit.

Science.gov (United States)

Kalina, C M; Fitko, J

1997-02-01

1. The occupational health nurse is often mandated by management to validate health services offered and programs developed for employees as valuable to the business and company mission. 2. The business plan of the occupational health service is a working document, changing as needs of the client/customer and internal and external business and socio-economic environment evolve. 3. Alignment with and support of the company mission, goals, and objectives is another method of proving good occupational health is good business. 4. Business planning is a basic business tool the wise and prudent occupational health nurse can use in proving good occupational health is vital to the success of a company.

Innovations in Corporate Social Responsibility from Global Business Leaders at Panasonic, Thomson Reuters and Nanyang Business School

OpenAIRE

Monica Thiel

2010-01-01

Problem statement: Due to current varied CSR models and how CSR is presently defined and practiced differently in business and society worldwide, global CSR standards are vital to creating best practices of CSR and to increase the competitive advantage of business and society. Approach: Because most CSR business units in global organizations tend to focus on specific and narrow corporate communications of social responsibility instead of broadening the scope to set global&...

78 FR 14359 - Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA...

Science.gov (United States)

2013-03-05

... Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA; Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Tampa, Florida; Amended Certification Regarding... should [[Page 14360

An IMP interaction approach to modelling business-to-business professional service quality: the case of Hong Kong consulting engineering service

OpenAIRE

Woo, Ka-shing

2001-01-01

In the domain of services marketing, the most researched area is in service quality. Since the pioneering stage of service quality research in the early 1980s, most of the studies have been conducted in the context of consumer services and consumer professional services. The purpose of this study is to bridge the gap in the existing literature to measure service quality of a particular business-to-business professional service industry (i.e., Hong Kong consulting engineering industry). I...

Business service modeling for the service-oriented enterprise

NARCIS (Netherlands)

Jayasinghe Arachchig, J.; Weigand, H.; Jeusfeld, M.A.

2012-01-01

Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a strict software engineering perspective. For a proper

Global cities in the context of international business: From oblivion to tendency in scientific production

Directory of Open Access Journals (Sweden)

Paulo Kazuhiro Izumi

2017-01-01

Full Text Available This paper investigates the international business literature of the last forty years from the incorporation of the term global cities as a reference in the construction of new theoretical contributions. A bibliometric method was performed in two stages. In the first one, the main areas of knowledge and the seminal studies addressing the concept were identified. Most research focuses on economic geography and urban studies. In the second, the approaches used specifically in international business were organized in the main journals of the area. The results show that the studies on global cities are still incipient, highlighting, among the approaches, the relation between location advantages and specific aspects of the multinational company. In addition, there is a growing interest in the development of analyzes at the subnational level represented by global cities, from different aspects such as the choice of entry mode, the role of advanced service firms, the importance of networks and the process of knowledge transfer. The combination of the perspectives of economic geography and international business, although claimed by scholars from both areas, still lacks a more robust theoretical and empirical body in regard to cities as centers of attractiveness of foreign investment in global markets. In analyzing the importance of the phenomenon of global cities, this study contributes to a better understanding of the contemporary internationalization strategies of multinational companies, highlighting the interdisciplinary potential between international business theories and economic geography.

Economy globalization and internationalization of business

OpenAIRE

Lucia PALIU-POPA

2009-01-01

In the conditions of contemporary world, the active participation in international division of labor is an essential component of the development process of each country. In this context the foreign trade, as a distinct branch of the national economy is an important factor of economic growth caused by the internationalization of business and determining for the process of globalization. Starting from the belief that international business development tends to bec...

Experience and Cultural Learning in Global Business Contexts

DEFF Research Database (Denmark)

Søderberg, Anne-Marie

2017-01-01

. Learners in today’s global business (school) world are more culturally diverse, and the potential of the increasing number of bi-cultural and bi-lingual students and managers as boundary-spanners must be considered. Recent empirical studies of face-to-face and virtual global collaboration show that cross...... divides. This chapter discusses a number of issues in relation to cultural learning processes in global business contexts: various concepts of learning, different approaches to cross-cultural competence training of future global leaders, and various learning contexts in management education and training......Globalization with increased mobility of the workforce and more frequent use of information and communication technologies means still more people must develop a deeper understanding of Cultural Others, a higher degree of cultural self-awareness and an ability to bridge across multiple cultural...

A Collaboration Service Model for a Global Port Cluster

Directory of Open Access Journals (Sweden)

Keith K.T. Toh

2010-03-01

Full Text Available The importance of port clusters to a global city may be viewed from a number of perspectives. The development of port clusters and economies of agglomeration and their contribution to a regional economy is underpinned by information and physical infrastructure that facilitates collaboration between business entities within the cluster. The maturity of technologies providing portals, web and middleware services provides an opportunity to push the boundaries of contemporary service reference models and service catalogues to what the authors propose to be "collaboration services". Servicing port clusters, portal engineers of the future must consider collaboration services to benefit a region. Particularly, service orchestration through a "public user portal" must gain better utilisation of publically owned infrastructure, to share knowledge and collaborate among organisations through information systems.

Business and scientific workflows a web service-oriented approach

CERN Document Server

Tan, Wei

2013-01-01

Focuses on how to use web service computing and service-based workflow technologies to develop timely, effective workflows for both business and scientific fields Utilizing web computing and Service-Oriented Architecture (SOA), Business and Scientific Workflows: A Web Service-Oriented Approach focuses on how to design, analyze, and deploy web service-based workflows for both business and scientific applications in many areas of healthcare and biomedicine. It also discusses and presents the recent research and development results. This informative reference features app

Model-Checking Web Services Business Activity Protocols

DEFF Research Database (Denmark)

Marques, Abinoam P.; Ravn, Anders Peter; Srba, Jiri

2013-01-01

Web Services Business Activity specification defines two coordination protocols BAwCC (Business Agreement with Coordination Completion) and BAwPC (Business Agreement with Participant Completion)that ensure a consistent agreement on the outcome of long-running distributed applications. In order...

SERVICES MARKETING WITHIN BUSINESS-TO-BUSINESS CONTEXT: A CONTENT ANALYSIS OF 1996 – 2014 PERIOD

Directory of Open Access Journals (Sweden)

Ceren Akman Biyik

2017-06-01

Full Text Available The aim of the study is to conduct a content analysis of services marketing within business-tobusiness context that were published between years 1996-2014. A qualitative approach was used and content analysis was conducted on 71 articles from 24 journals in this study. Firstly, thematic investigation was conducted, and then coding process was completed. According to the results of content analysis, top research topics are determined based on services marketing and business-to-business context. The findings of the study also showed the least studied topics and shed light on new research areas to the researchers in the field of services marketing and business-to-business.

E-business Environment in the Global Information Society

OpenAIRE

Vymětal, Dominik; Suchánek, Petr

2009-01-01

In today´s digital 21st century, almost all businesses face intense competition from competitors all around the globe. There are no borders and business area for the all companies is almost unlimited. As the main supports of mentioned fact are globalization and ICT´s development. Influences such as globalization, increased popularity of outsourcing and offshoring have recently combined to produce an environment where ICT graduates need to have up-to-date and industry-relevant knowledge and sk...

GLOBALIZATION AND SMALL BUSINESSES AND ECONOMIES – CHALLENGES AND OPPORTUNITIES

Directory of Open Access Journals (Sweden)

NINKO KOSTOVSKI

2016-08-01

Full Text Available In this paper, we analyze the effect of globalization in general and from the viewpoint of the small and medium sized companies in the Republic of Macedonia, as a typical developing economy. Our survey of 100 managers and business owners from small and medium sized enterprises indicates that they tend to perceive the globalization with more conservative glasses as negative, or at the best, as a neutral phenomenon to their overall business prospects. However, to harvest the apparent opportunities of the globalization and to achieve the desired internationalization of their businesses, they call for intensive regional cooperation seeing it as a gateway to much harsher realms of the globalized market. The literature review and the examples from some other countries support these conservative standing of our managers and offer practical explanations why the approach towards the globalization is conservative and often even negative. Small business is important provider of new jobs, ideas and business concepts. However, with the opening of the global market it is a constant pursue for customers all around the world, having to meet their diverse and rapidly changing needs and facing extremely shortened delivery terms and product lifecycles. Many small companies, particularly from the developing countries are not adequately prepared to face the reality of this challenge. On the other hand, the big multinational companies receive more than hefty incentives to invest into the developing countries and that creates additional negative sentiments towards the globalization among the local companies.

7 CFR 371.5 - Marketing and Regulatory Programs Business Services.

Science.gov (United States)

2010-01-01

... 7 Agriculture 5 2010-01-01 2010-01-01 false Marketing and Regulatory Programs Business Services... AUTHORITY § 371.5 Marketing and Regulatory Programs Business Services. (a) General statement. Marketing and Regulatory Programs Business Services (MRPBS) plans and provides for the agency's human, financial, and...

A Cloud-driven View on Business Process as a Service

OpenAIRE

Jörg Domaschka; Frank Griesinger; Daniel Seybold; Stefan Wesner

2017-01-01

Cloud computing is the promise to provide flexible IT solutions. This correlates with an increasing demand in flexibility of business processes in companies. However, there is still a huge gap between business and IT management. The evolution of cloud service models tries to bridge this by bringing up fine grained and multi-dimensional service models. One of the new service models is Business Process as a Service (BPaaS), which promises to bridge the gap from business process to c...

DEVELOPMENT OF INFORMATION SERVICES AND PRODUCTS IN UZBEKISTAN DURING GLOBALIZATION

Directory of Open Access Journals (Sweden)

Feruza Khayrullaevna Sidikova

2014-10-01

Full Text Available The main purpose of the article is investigation of the issues of development of information services and products in Uzbekistan during globalization role of information and communicative technologies in development international business and trade. As the results of the research there revealed a connection of introducing electronic commerce and business in practice of firms, corporation and banks there conducted changes in the character of carrying out commercial and financial transactions, interrelations with partners and clients, elaborations and introduction business strategies and competition itself. In the conclusion there offered the suggestions of joining and adjusting to each other varying legislation of different countries and developing international system of taxation of Internet commerce satisfying all participants of electronic trading transactions.

Outsourcing the Business Services

Directory of Open Access Journals (Sweden)

Ioan I. ANDONE

2010-01-01

Full Text Available The nowadays international market of outsourcing services is relatively mature and with age comes wisdom ... Thus, on a grown market, choosing to outsource services can not only be justified by the strive to reduce costs but it aims to meeting more advanced objectives as accurate alignment with business strategies of the enterprise. As a result, outsourcing has reached new forms of expression that can help the enterprises to gain competitive advantage. In the context of a grown market, a new concept appears, namely the multisourcing which it refers to the outsourcing model of the future [1] that businesses must prepare to accept and use. This concept or model of the future refers to working with several suppliers, which are competitors in a spirit of trust and teamwork, in a collaborative process to maximize the benefits associated with outsourcing process.

Assessing service quality in business-to-business relationships within the international telecommunications carrier market.

OpenAIRE

2012-01-01

M.Comm. The objectives of this study are : To determine customers' perception of service quality of international telecommunications carrier services delivered by Telkom in the business-tobusiness relationships with carriers in Europe; To establish whether differences in service quality exist among the selected business customers; To identify and examine customers' needs and expectations regarding the service delivery by Telkom; To assess how well Telkom is currently performing relative to...

College of Business Majors' Perceptions toward Globalization: An Empirical Study

Science.gov (United States)

Janavaras, Basil; Kuzma, John; Thiewes, Harold

2008-01-01

The objective of this paper is to determine the extent to which business majors' attitudes towards globalization are influenced by the area of selected study. Research has documented that more favorable attitudes towards globalization are found among college students, and specifically, these more favorable attitudes are found in business majors.…

Going global - growing small businesses

International Nuclear Information System (INIS)

Anderson, D.R.

1994-01-01

The Going Global Energy Steering Committee was established to help small and medium-sized Canadian enterprises to compete in the electrical power industry in the Asia-Pacific region primarily, but also in Eastern Europe and Latin America. The aim is to provide market intelligence, and help with forming consortia for financing. A small to medium-sized business can be defined as one with 50 to 500 employees. Big businesses no longer have the same competitive advantages that they once had, because automated systems can make short production runs just as cost-effective as long ones, and because computerization, automation and rising productivity mean that fewer workers are required than formerly

How Does Globalization Affect the Synchronization of Business Cycles?

OpenAIRE

Ayhan Kose; Eswar S Prasad; Marco Terrones

2003-01-01

This paper examines the impact of rising trade and financial integration on international business cycle comovement among a large group of industrial and developing countries. The results provide at best limited support for the conventional wisdom that globalization has increased the degree of synchronization of business cycles. The evidence that trade and financial integration enhance global spillovers of macroeconomic fluctuations is mostly limited to industrial countries. One striking resu...

Strategic FM Procurement: an issue of aligning services to business needs

DEFF Research Database (Denmark)

Katchamart, Akarapong; Shiem-shin, Danny Then

2014-01-01

Purpose – To illustrate the interdependence between business need and strategic decision on facilities management (FM) procurement model. This interdependence underpins the reason behind strategic decision on FM procurement. It would assist decision makers on FM services procurement that fulfills...... business needs and enriches business outcomes. Design/methodology/approach – By a systematic review of FM-related literature, this research structures and investigates on three aspects of this interdependence between business delivery and FM services: 1. What characteristics of core business impact on FM...... service and provision? 2. What are the interconnections between business support and FM procurement decisions? and 3. What are the available FM services procurement options? Findings – There are four types of core business characteristics that impacts on FM services and provision based on the degree...

76 FR 21033 - International Business Machines (IBM), Sales and Distribution Business Unit, Global Sales...

Science.gov (United States)

2011-04-14

... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-74,364] International Business Machines (IBM), Sales and Distribution Business Unit, Global Sales Solution Department, Off-Site Teleworker in Centerport, New York; Notice of Affirmative Determination Regarding Application for Reconsideration By application dated November 29, 2011,...

Building a global business continuity programme.

Science.gov (United States)

Lazcano, Michael

2014-01-01

Business continuity programmes provide an important function within organisations, especially when aligned with and supportive of the organisation's goals, objectives and organisational culture. Continuity programmes for large, complex international organisations, unlike those for compact national companies, are more difficult to design, build, implement and maintain. Programmes for international organisations require attention to structural design, support across organisational leadership and hierarchy, seamless integration with the organisation's culture, measured success and demonstrated value. This paper details practical, but sometimes overlooked considerations for building successful global business continuity programmes.

The Study Abroad Experience: A Crucial Element in Globalizing Business School Programs

Science.gov (United States)

Mangiero, George A.; Kraten, Michael

2011-01-01

Globalization is a fundamental reality of modern business practice. Participation in a study abroad program is a crucial element in helping students become well rounded global business leaders; it is an increasingly important element of a well rounded business curriculum. A semester or summer abroad, properly conceived and designed, can provide…

Tourism Enterprises as Buyers of Knowledge-Intensive Business Services

Directory of Open Access Journals (Sweden)

Krzysztof Borodako

2015-01-01

Full Text Available This article is an attempt to assess the business relations between the tourism sector and suppliers of various types of business services. It focuses on knowledge-intensive business services (KIBS. The reasons why tourism businesses purchase outsourced services are also discussed. An Internet survey was conducted and the results were used to calculate and discuss a number of indices. Cross-tabulation statistics are used to assess the interrelation between types of tourist firms, their localization and size, and the types and number of services they use. The largest numbers of KIBS used by the Polish tourism sector are from the accounting, IT, and advertising sectors, whereas the smallest relate to research and experimental development in the social sciences and humanities. This article fills a gap in the knowledge about usage of KIBS services by the tourism sector at the national level.

Quality and Business Offer Driven Selection of Web Services for Compositions

Science.gov (United States)

D'Mello, Demian Antony; Ananthanarayana, V. S.

The service composition makes use of the existing services to produce a new value added service to execute the complex business process. The service discovery finds the suitable services (candidates) for the various tasks of the composition based on the functionality. The service selection in composition assigns the best candidate for each tasks of the pre-structured composition plan based on the non-functional properties. In this paper, we propose the broker based architecture for the QoS and business offer aware Web service compositions. The broker architecture facilitates the registration of a new composite service into three different registries. The broker publishes service information into the service registry and QoS into the QoS registry. The business offers of the composite Web service are published into a separate repository called business offer (BO) registry. The broker employs the mechanism for the optimal assignment of the Web services to the individual tasks of the composition. The assignment is based on the composite service providers’s (CSP) variety of requirements defined on the QoS and business offers. The broker also computes the QoS of resulting composition and provides the useful information for the CSP to publish thier business offers.

Private Institutions and Business Power in Global Governance

DEFF Research Database (Denmark)

Ougaard, Morten

2008-01-01

Review essay. This article reviews the books "Transnational Private Governance and its Limits" edited by Jean-Christophe Graz and Andreas Nölke, "Business Power in Global Governance" by Doris Fuchs, and Private Institutions and Global Governance. The New Politics of Environmental Sustainability...

Dependency of Businesses on Flows of Ecosystem Services: A Case Study from the County of Dorset, UK

Directory of Open Access Journals (Sweden)

Stephen C. L. Watson

2018-04-01

Full Text Available Although it is widely assumed that business activity is dependent on flows of ecosystem services (ES, little evidence is available with which to evaluate this contention. To address this knowledge gap, we conducted a questionnaire survey of business dependencies on twenty-six different ES in the English county of Dorset, where the environment supports a significant component of the local economy. Responses were received from 212 businesses across twenty-eight sectors. While virtually all businesses (98% were familiar with the concept of ES, dependency on ES was highly divided with 50% of businesses surveyed claiming no dependence on any ES flows. The highest businesses dependencies reported in this study were for regulating services with the ES of water quality and waste water treatment being of particular importance to businesses. The results however, advised that greater efforts are needed in highlighting the indirect benefits provided by Dorset’s ecosystems, with eight business sectors (58% of respondents claiming no or little dependence on supporting and habitat services including the ES of biodiversity, habitats for species and maintenance of genetic diversity. Many businesses also indicated little or no dependence on the globally important ES of pollination and soil condition, which may reflect a lack of awareness of dependencies occurring upstream of their value chains. At the sector level, businesses directly involved in protecting, extracting, or manufacturing raw materials were found to be more dependent on provisioning, regulatory and supporting ES than those operating in the service sector who favored cultural ES. These results highlight the value of assessing business dependencies on ES flows, which could usefully inform environmental management and accounting systems and improve monitoring of business performance, and thereby contribute to achievement of sustainability goals.

Development of generic service for complex user task support in business processes

OpenAIRE

Hrovat, Sebastjan

2009-01-01

Reliability, efficiency and flexibility demands of business systems in business environment are increasing. Therefore business process automation is rapidly developing, meaning we have to develop applications to support every activity in business process. Since business processes are unique and are changing over time, service oriented architecture is used as a solution to this problem. Service oriented architecture divides functions in independent units called services. Services can be acc...

76 FR 70667 - Small Business Size Standards: Educational Services

Science.gov (United States)

2011-11-15

... business assistance, SBA establishes small business size definitions (referred to as size standards) for... SMALL BUSINESS ADMINISTRATION 13 CFR Part 121 RIN 3245-AG29 Small Business Size Standards: Educational Services AGENCY: U.S. Small Business Administration. ACTION: Proposed rule. SUMMARY: The U.S...

Global eHealth, Social Business and Citizen Engagement.

Science.gov (United States)

Liaw, Siaw-Teng; Ashraf, Mahfuz; Ray, Pradeep

2017-01-01

The UNSW WHO Collaborating Centre (WHOCC) in eHealth was established in 2013. Its designated activities are: mHealth and evidence-based evaluation, including use case analyses. The UNSW Yunus Social Business Health Hub (YSBHH), established in 2015 to build on the Yunus Centre/Grameen Bank eHealth initiatives, added social business and community participation dimensions to the UNSW global eHealth program. The Grameen Bank is a social business built around microcredit, which are small loans to poor people to enable them to "produce something, sell something, earn something to develop self-reliance and a life of dignity". The vision revolves around global partnerships for development, Millennium Development Goals (MDGs) and Sustainable Development Goals (SDGs). The scope includes mHealth implementation and evaluation in the context of the Internet of Things (IoT), with a growing focus on social business and citizen engagement approaches. This paper summarises a critical case study of the UNSW WHOCC (eHealth) designated activities in collaboration with Bangladesh institutions (International Centre for Diarrhoeal Disease Research, Bangladesh (ICDDRB) and Yunus Centre). Issues and challenges are highlighted.

The Impact of Globalization on the Business

OpenAIRE

Katerina Ristovska; Aneta Ristovska

2014-01-01

The modern liberal, capitalistic and economic action becomes a conglomerate of factors and reasons, analysis, information, means, mediums, skills and predispositions. In terms of minimized barriers and openness of the world, the inevitable process of the globalization and the business actions represent projects that are facing success potentials, as well as risk and failure potentials. The indisputable accent on these aspects is certainly the success and the reliability of the business ventur...

A Model-driven and Service-oriented framework for the business process improvement

Directory of Open Access Journals (Sweden)

Andrea Delgado

2010-07-01

Full Text Available Business Process Management (BPM importance and benefits for organizations to focus on their business processes is nowadays broadly recognized, as business and technology areas are embracing and adopting the paradigm. The Service Oriented Computing (SOC paradigm bases software development on services to realize business processes. The implementation of business processes as services helps in reducing the gap between these two areas, easing the communication and understanding of business needs. The Model Driven Development (MDD paradigm bases software development in models, metamodels and languages that allow transformation between them. The automatic generation of service models from business process models is a key issue to support the separation of its definition from its technical implementation. In this article, we present MINERVA framework which applies Model Driven Development (MDD and Service Oriented Computing (SOC paradigms to business processes for the continuous business process improvement in organizations, giving support to the stages defined in the business process lifecycle from modeling to evaluation of its execution.

Total Quality Service and the Business College

OpenAIRE

James Perotti

1995-01-01

Moving a business college to commit to a total quality service approach is much more difficult than the literature suggests. The commitment to customer satisfaction is the essential focus of total quality service. It is unlikely to occur in business colleges. While small incremental change is readily possible, the values and culture of the faculty and administration prevent the requisite acceptance by the faculty of students as their customers, and acceptance of the faculty as customers of th...

75 FR 9129 - Small Business, Small Disadvantaged Business, HUBZone, and Service-Disabled Veteran-Owned Protest...

Science.gov (United States)

2010-03-01

... SMALL BUSINESS ADMINISTRATION 13 CFR Parts 121, 124, 125, 126, and 134 RIN 3245-AF65 Small Business, Small Disadvantaged Business, HUBZone, and Service-Disabled Veteran-Owned Protest and Appeal Regulations AGENCY: U.S. Small Business Administration. ACTION: Proposed rule. SUMMARY: The U.S. Small...

The impact of globalization on the interaction of business and government in Ukraine

Directory of Open Access Journals (Sweden)

S. A. Kvitka

2014-11-01

Full Text Available This article addresses the role and place of business in the political process in a globalized world and in Ukraine. The author examines the big transnational business as a key actor in the modern political field as in international relations and in activity of nation states. Lack of self-regulation in this global system compels us to consider some of the factors threatening individual states and multinational business that do not contribute to the stabilization of the global social system. Recently, special importance is the global civil society, form the core of which is the freedom of market relations, the actual implementation of human rights, the existence of the prerequisites of public reason and compromise ideological pluralism. The author stresses that globalization has changed the whole balance of power between business, government and society so heavily toward business, you need to define the scope of a world order in which international business is not «privatized» to nation states. In this regard, the Ukrainian business raises many questions about its origin, function, mechanisms ties with the state and civil society. From the beginning of transformations since independence in Ukraine has developed a kind of very controversial and largely unstable political and economical hybrid. This is a growing interest among politicians and scientists to Ukrainian model transformations, questions the viability of established models of capitalism in the country and the prospects of changes in state-business relations in the face of globalization.

Corporate Strategies in Global Investment Business

Directory of Open Access Journals (Sweden)

Tetiana Frolova

2012-02-01

Full Text Available The article deals with topical issues of the development of corporate strategies for businesses. We proposed the classification and defined the ways to implement corporate strategies. We also analysed the current trends in the development of global corporate strategies mainly implemented through mergers and acquisitions.

GLOBALIZATION VERSUS SEGREGATION - BUSINESS CYCLES SYNCHRONIZATION IN EUROPE

Directory of Open Access Journals (Sweden)

Sebastian Florian Enea

2012-12-01

Full Text Available Globalization and business cycles are equally elusive economic phenomena; hence they represent a continuous research possibility and a source of possible inquiries due to their complex nature. The aim of the paper is to explain the synchronization of business cycles using the relationship between the growth rate of the GDP and FDI, considered as percentage of the GDP. The results show that there is no unique European business cycle, but two cores between which countries migrate and stress out the importance of the FDI channel in business cycle transmission. The future research directions will employ fuzzy cluster techniques, used on a larger sample.

76 FR 174 - International Business Machines (IBM), Global Sales Operations Organization, Sales and...

Science.gov (United States)

2011-01-03

... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-74,575; TA-W-74,575D] International Business Machines (IBM), Global Sales Operations Organization, Sales and Distribution Business Manager Roles; One Teleworker Located in Charleston, WV; International Business Machines (IBM), Global Sales Operations Organization, Sales and...

Business model driven service architecture design for enterprise application integration

OpenAIRE

Gacitua-Decar, Veronica; Pahl, Claus

2008-01-01

Increasingly, organisations are using a Service-Oriented Architecture (SOA) as an approach to Enterprise Application Integration (EAI), which is required for the automation of business processes. This paper presents an architecture development process which guides the transition from business models to a service-based software architecture. The process is supported by business reference models and patterns. Firstly, the business process models are enhanced with domain model elements, applicat...

Gap analysis methodology for business service engineering

NARCIS (Netherlands)

Nguyen, D.K.; van den Heuvel, W.J.A.M.; Papazoglou, M.; de Castro, V.; Marcos, E.; Hofreiter, B.; Werthner, H.

2009-01-01

Many of today’s service analysis and design techniques rely on ad-hoc and experience-based identification of value-creating business services and implicitly assume a “green-field” situation focusing on the development of completely new services while offering very limited support for discovering

Business-to-business electronic commerce systems and services. Smart EC solution; Kigyoka nrenkei system solution system. Smart EC solution

Energy Technology Data Exchange (ETDEWEB)

Setoguchi, T.; Manchu, Y.; Katsumata, M. [Toshiba Corp., Tokyo (Japan)

2000-04-01

Toshiba provides a range of information technology (IT) solutions called SmartEC Solution, which includes business-to-business electronic commerce systems and services based on international standards and industrial know-how, especially our electronic data interchange (EDI) know-how as a manufacturer. These IT solutions are supplied as services covering strategy planning, system integration, and application service provider based on five types of business-to-business electronic commerce. (author)

On the move to business alignment of service monitoring requirements

NARCIS (Netherlands)

de Alencar Silva, P.; Weigand, H.; van Sinderen, M.; Johnson, P.S.; de Alencar Silva, P.

2011-01-01

Current service monitoring capabilities have been not designed in alignment with business needs. We argue that service monitoring should be primarily thought of as an economic concern, with proper needs being elicited on the business strategy level and further drilled down to process and IT services

Business Cycle Volatility and Globalization: A Survey

OpenAIRE

Claudia M. Buch

2002-01-01

The globalization of capital and product markets has many implications for economic welfare. Countries can specialize in the production of goods for which they have comparative advantages, and capital is allocated more efficiently. However, one potentially adverse effect of globalization is the possibility that business cycle volatility might increase. Rapid and badly co-ordinated capital account liberalization has been blamed for enhancing the vulnerability of emerging markets to unstable in...

Knowledge service decision making in business incubators based on the supernetwork model

Science.gov (United States)

Zhao, Liming; Zhang, Haihong; Wu, Wenqing

2017-08-01

As valuable resources for incubating firms, knowledge resources have received gradually increasing attention from all types of business incubators, and business incubators use a variety of knowledge services to stimulate rapid growth in incubating firms. Based on previous research, we generalize the knowledge transfer and knowledge networking services of two main forms of knowledge services and further divide knowledge transfer services into knowledge depth services and knowledge breadth services. Then, we construct the business incubators' knowledge supernetwork model, describe the evolution mechanism among heterogeneous agents and utilize a simulation to explore the performance variance of different business incubators' knowledge services. The simulation results show that knowledge stock increases faster when business incubators are able to provide knowledge services to more incubating firms and that the degree of discrepancy in the knowledge stock increases during the process of knowledge growth. Further, knowledge transfer services lead to greater differences in the knowledge structure, while knowledge networking services lead to smaller differences. Regarding the two types of knowledge transfer services, knowledge depth services are more conducive to knowledge growth than knowledge breadth services, but knowledge depth services lead to greater gaps in knowledge stocks and greater differences in knowledge structures. Overall, it is optimal for business incubators to select a single knowledge service or portfolio strategy based on the amount of time and energy expended on the two types of knowledge services.

International business: Raising cultural awareness in global negotiating

Directory of Open Access Journals (Sweden)

Jovana Gardašević

2015-04-01

Full Text Available The global marketplace is a fast-growing and rapidly changing field. Global negotiation is a process where each party from two or more different countries involved in negotiating tries to gain an advantage for itself by the end of the process. The process of global negotiating differs from culture to culture in terms of language, different types of communication (verbal and nonverbal, negotiating style, approaches to problem – solving, etc. The aspects of culture that are of vital importance for global negotiating are attitudes and beliefs, religion, material culture, and language. This paper should encourage better understanding of the process of negotiation: it defines the negotiation process, identifies the issues that are subject to negotiation and mentions the stages of negotiation. It discusses the importance of developing cultural awareness prior to negotiating internationally through descriptive overview of all aspects of culture. It gives examples of differences in global negotiating and doing business worldwide. The purpose of this paper is to show theoretically the connection between these terms and provide information that will prevent business people from making mistakes and pitfalls in international negotiation process.

Dealing with the Hidden Effects of Global Business Systems

DEFF Research Database (Denmark)

Slepniov, Dmitrij; Wæhrens, Brian Vejrum; Gubi, Ebbe

2011-01-01

Companies are actively seeking competitive advantage through their choice of location and ownership of manufacturing processes. This has, however, increased the distance between the headquarters and the increasingly dispersed operations network. The purpose of this paper is to identify how...... companies may reduce this distance through reorganization and development of adequate global business systems solutions. The paper draws on a case study of a Danish industrial equipment firm. The paper describes and analyzes the company’s operations network configurations, which lay at the foundations...... of the company’s global business system. It is demonstrated how the operations configurations have been changing over time and affecting the overall business system. The paper identifies the key determinants and outcomes of this change and hidden effects of this change. Moreover, it proposes how the design...

REALITIES AND PERSPECTIVES OF BUSINESS TOURISM ON A GLOBAL SCALE

Directory of Open Access Journals (Sweden)

COSMESCU IOAN

2012-07-01

Full Text Available At en extensive level, business tourism is often defined as being the action of travelling for business purposes, more precisely to solve commercial problems or to attend different conferences and meetings organized by economic institutions in order to diversify and improve the quality of the economic goods and services. Although, the vast majority of these actions may involve running a paid activity, they are part of tourism, the organization and their implementation requires the use of technical facilities for accommodation, food services, leisure and consumption of specific services supplied by the organizers. Until now and much more to come, business travel is and will be the privilege of developed countries with established and authentic market economies. However, business travel is the most important niche which can enable Romania’s access to the international touristic circuit.

Towards a service-oriented MDA-based approach to the alignment of business processes with IT systems: From the business model to a web service composition model

NARCIS (Netherlands)

De Castro, Valeria; Marcos, Esperanza; Wieringa, Roelf J.

2009-01-01

In recent years, the automation of business processes has become one of the most prominent and promising uses of Web service technology. Consequently several languages have been created for the execution of business processes, making it possible to define new and more complex services or business

Operation of a business entity in the context of globalization

OpenAIRE

PAYONK K.; LYASHENKO V.; KVILINSKYI O.

2015-01-01

The article looks into the problems connected with the operation of a business entity in the context of globalization of economic processes. Interaction of economic systems has been analyzed from the perspective of a business entity on the example of Ukraine. There have been suggested methods of assessment and benchmark definition for choosing strategic directions of a business development.

Going beyond best technology and lowest price: on renewable energy investors’ preference for service-driven business models

International Nuclear Information System (INIS)

Loock, Moritz

2012-01-01

Renewable energy is becoming increasingly important for economies in many countries. But still in an emerging industry, renewable energy requires supportive energy policy helping firms to develop and protect competitive advantages in global competition. As a guideline for designing such policy, we consult well-informed stakeholders within the renewable energy industry: investors. Their preferences serve as explorative indicator for assessing which business models might succeed in competition. To contribute to only limited research on renewable energy investors’ preferences, we ask, which business models investment managers for renewable energy prefer to invest in. We report from an explorative study of 380 choices of renewable energy investment managers. Based on the stated preferences, we modelled three generic business models to calculate the share of investors’ preferences. We find exiting evidence: a “customer intimacy” business model that proposes best services is much more preferred by investors than business models that propose lowest price or best technology. Policy-makers can use those insights for designing policy that supports service-driven business models for renewable energy with a scope on customer needs rather than technology or price. Additionally, we state important implications for renewable energy entrepreneurs, managers and research.

Educating Part-Time MBAs for the Global Business Environment

Science.gov (United States)

Randolph, W. Alan

2008-01-01

To be successful managers in the business world of the 21st century, MBA students must acquire global skills of business acumen, reflection, cultural sensitivity, and multi-cultural teamwork. Developing these skills requires international experience, but educating part-time MBAs creates a special challenge demanding both rigor and efficiency. This…

Global Delivery Models

DEFF Research Database (Denmark)

Manning, Stephan; Larsen, Marcus M.; Bharati, Pratyush

2013-01-01

This article examines antecedents and performance implications of global delivery models (GDMs) in global business services. GDMs require geographically distributed operations to exploit both proximity to clients and time-zone spread for efficient service delivery. We propose and empirically show...

Integrating Business Communication Instruction and Career Services: Activities and Assessment Tools

Science.gov (United States)

Crews, Moody E.; Hemby, K. Virginia

2009-01-01

This paper is an extension of an earlier JARBI article, "Integrating University and College Career Services Programs into the Business Communication Curriculum" (Hemby & Crews, 2005). The original article provided business communication instructors with ideas for integrating career services' programs into the business communication curriculum,…

Editorial: Global Opportunities and Local Businesses

Directory of Open Access Journals (Sweden)

Krzysztof Wach

2013-03-01

Full Text Available The theme of the first issue is very multi‐disciplinary. It links economics with management by exploring global opportunities through particular local businesses. The European Union, as all of Europe, is now facing grand global challenges that primarily relate to economic issues. As stipulated by H. Sirkin, J. Hemerling and A. Bhattacharya in their world‐famous book: Globality: Competing with Everyone from Everywhere for Everything, in the resent future the European, American and Japanese firms will compete not only with each, other but increasingly with very competitive Chinese, Indian, South American, and even African firms, which currently may seem farfetched (Kotler & Caslione, 2009, p. 29. We believe it is extremely important to recognise global opportunities, which have resulted from globalisation, internationalisation and Europeanisation processes (Wach, 2012, pp. 137‐150 and 298‐299.

Deployment of e-health services - a business model engineering strategy.

Science.gov (United States)

Kijl, Björn; Nieuwenhuis, Lambert J M; Huis in 't Veld, Rianne M H A; Hermens, Hermie J; Vollenbroek-Hutten, Miriam M R

2010-01-01

We designed a business model for deploying a myofeedback-based teletreatment service. An iterative and combined qualitative and quantitative action design approach was used for developing the business model and the related value network. Insights from surveys, desk research, expert interviews, workshops and quantitative modelling were combined to produce the first business model and then to refine it in three design cycles. The business model engineering strategy provided important insights which led to an improved, more viable and feasible business model and related value network design. Based on this experience, we conclude that the process of early stage business model engineering reduces risk and produces substantial savings in costs and resources related to service deployment.

GLOBAL CRISIS: SEARCHING THE ORIGINS BY BUSINESS ECONOMICS

OpenAIRE

POLLIFRONI Massimo

2012-01-01

Aim and topic of the paper is to research the causes of the current global crisis, which manifests itself in financial terms, but whose origin is due to the ethical model of reference: the question is evident both in macroeconomics and in Business Economics. Just from this last point of view, the article will attempt to highlight what should be the correct drivers of ethical management for companies oriented towards an internationalization of their business.

Developments in the North American gas services business

International Nuclear Information System (INIS)

Haughey, D.J.

1995-01-01

The gas services business sector was briefly defined. Emerging issues of the business were reviewed as seen from the vantage point of Westcoast Gas Services Inc. The traditional gas market was described as one in which marketer's credit was overlooked, formal risk management was not employed, unpriced imbedded options were common, there was little capital investment, and there were no cash trading exchanges. Specific industry forces and customer needs were said to have created a powerful driving force which will fundamentally change this outdated framework of the gas service industry. Two key issues were said to emerge from this renewal. One of these is risk management, the other is the need for major ongoing investments. Skilled people, scale and scope of the business, transactional excellence, credit worthiness and systems technology were the other forces driving the upcoming transformation of the industry during the next few years

A Case Study on a Security Maturity Assessment of a Business-to-Business Electronic Commerce Organization

OpenAIRE

Shirley A. Becker; Anthony Berkemeyer

2004-01-01

GlobalUBid.com is a B2B (business-to-business) e-commerce company offering excess and obsolete inventory to online customers. GlobalUBid is rapidly expanding into the global online marketplace; but recently, its Web site crashed due to a denial-of-service (DOS) attack. A lack of security awareness at an organizational level has left GlobalUBid’s online system vulnerable to internal and external attacks. Though informal security policies are in place, many employees are not aware of them nor...

Service-oriented business intelligence

OpenAIRE

Abelló Gamazo, Alberto; Romero Moral, Óscar

2012-01-01

The traditional way to manage Information Technologies (IT) in the companies is having a data center, and licensing monolithic applications based on the number of CPUs, allowed connections, etc. This also holds for Business Intelligence environments. Nevertheless, technologies have evolved and today other approaches are possible. Specifically, the service paradigm allows to outsource hardware as well as software in a pay-as-you-go model.

BOF4WSS : a business-oriented framework for enhancing web services security for e-business

OpenAIRE

Nurse, Jason R. C.; Sinclair, Jane

2009-01-01

When considering Web services' (WS) use for online business-to-business (B2B) collaboration between companies, security is a complicated and very topical issue. This is especially true with regard to reaching a level of security beyond the technological layer, that is supported and trusted by all businesses involved. With appreciation of this fact, our research draws from established development methodologies to develop a new, business-oriented framework (BOF4WSS) to guide e-businesses in def...

Buyer–supplier interaction in business-to-business services : A typology test using case research

NARCIS (Netherlands)

van der Valk, W.; Wynstra, F.

2012-01-01

We empirically test a theory specifying distinct ideal interaction patterns for four business-to-business service types, which differ with regard to how they are used by the buying company. The ideal interaction patterns are conceptualised as configurations of five different interaction dimensions:

Buyer-supplier interaction in business-to-business services : a typology test using case research

NARCIS (Netherlands)

Valk, van der W.; Wynstra, J.Y.F.

2012-01-01

We empirically test a theory specifying distinct ideal interaction patterns for four business-to-business service types, which differ with regard to how they are used by the buying company. The ideal interaction patterns are conceptualised as configurations of five different interaction dimensions:

Global Business Literacy in the Classroom: Developing and Applying an Assessment Framework

Science.gov (United States)

Arevalo, Jorge A.; McCrea, Elizabeth; Yin, Jason Z.

2012-01-01

This study develops and applies a framework to evaluate undergraduate Global Business Literacy (GBL) learning outcomes, which is defined here as the ability to adapt and function in the global business context and to be knowledgeable about its core issues and trends. As a first step in a multi-stage research process, we used extant expatriate and…

Towards Cross-Organizational Innovative Business Process Interoperability Services

Science.gov (United States)

Karacan, Ömer; Del Grosso, Enrico; Carrez, Cyril; Taglino, Francesco

This paper presents the vision and initial results of the COIN (FP7-IST-216256) European project for the development of open source Collaborative Business Process Interoperability (CBPip) in cross-organisational business collaboration environments following the Software-as-a-Service Utility (SaaS-U) paradigm.

A Global MBA for Tomorrow's Global Business Leaders: Integrating Best Practice with Boston's Locational Advantage

Science.gov (United States)

Delaunay, Christian J.; Blodgett, Mark S.

2005-01-01

Traditional IB programs have received mixed reviews from the corporate world. With this in mind, the Suffolk GMBA was benchmarked against the leading international business programs. The Suffolk GMBA was designed to be different and to ascertain the global environment in which business operates. A unique feature of the GMBA curriculum detailed in…

The Evolution of the Shared Services Business Unit.

Science.gov (United States)

Forst, Leland

2000-01-01

Explains shared services, where common business practices are applied by a staff unit focused entirely on delivering needed services at the highest value and lowest cost to internal customers. Highlights include accountability; examples of pioneering shared services organizations; customer focus transition; relationship management; expertise…

The Influence Of Business Partnership And Competitive Strategy On Business Performance Of Recreation Park Services Industry In West Java Indonesia

Directory of Open Access Journals (Sweden)

Kurniawan

2015-08-01

Full Text Available Recreational parks services industry in West Java have problems due to low business performance caused by the difficulty of companies to compete whereas tourism services right now are yet offered unique characteristics products due to the product is relatively similar with competitors. Based on that background the research aims to obtain a study on the influence of business partnerships and competitive strategy on business performance in recreation park service industries in West Java. Research conducted using an explanatory survey. In this study the target population is a company incorporated in the tourism service industry in West Java. Time horizon is a cross-sectional which research is done in one time simultaneously. The data analyzed through verification. Hypothesis is tested using partial least square PLS. The research findings reveal that there is a simultaneous and partial influence of business partnerships and competitive strategy on business performance. The influence of competitive strategy is more dominant than business partnership in improving business performance the rest influenced by other factors not examined in this study. Based on that it would need to the management of recreation park services companies in West Java to increase the competitive strategy as the first priority in efforts to improve business performance.

Service Learning: Applications and Research in Business

Science.gov (United States)

Andrews, Christine P.

2007-01-01

Researchers have described "service learning" as an ideal way to integrate experiential education into coursework while meeting community needs and imbuing students with civic responsibility. They have advocated service learning in business as a method to implement course concepts and increase student understanding of the external environment. In…

Evaluating the Impact of Business Service Expertise and Business Links on the Performance of SMEs in England

OpenAIRE

John Bryson; David Ingram; Peter Daniels

1999-01-01

The last decade has seen a growing body of research on information-intensive business service firms. These are companies that supply expertise and knowledge which are considered to add value to the output of their clients. This paper explores the impact of business service expertise provided via business link on the performance, profitability and competitiveness of client companies. The authors use a unique survey of small and medium-sized enterprises (SMEs) in England as well as case studies...

VAT ON E-SERVICES: HOW NEW RULES AFFECT BUSINESSES

Directory of Open Access Journals (Sweden)

Adina TRANDAFIR

2014-06-01

Full Text Available From 1st January 2015, in the European Unionwill enter into force a new VAT regime for business-to-consumer suppliers of telecoms, broadcasting and electronic services. This regime will have an impact on businesses engaged in the supply of certain products and services over the Internet. This article is a literature review. It is aimed to provide an analysis of the European VAT regime applicable to electronic services and clarify some key issues like: what are e-services, what are the changes and how the businesses are affected by these new rules. The paper also approaches issues such as: the change of the rules regarding VAT place of supplying and the introduction of the VAT Mini One Stop Shop (MOSS. The main conclusion is that the change in the place of supplying rules will serve to negate the VAT advantages associated with Internet companies which locate their invoicing functions in a Member State that is different from where they locate their substantial activities.

Approaches Regarding Business Logic Modeling in Service Oriented Architecture

Directory of Open Access Journals (Sweden)

Alexandra Maria Ioana FLOREA

2011-01-01

Full Text Available As part of the Service Oriented Computing (SOC, Service Oriented Architecture (SOA is a technology that has been developing for almost a decade and during this time there have been published many studies, papers and surveys that are referring to the advantages of projects using it. In this article we discuss some ways of using SOA in the business environment, as a result of the need to reengineer the internal business processes with the scope of moving forward towards providing and using standardized services and achieving enterprise interoperability.

Can business development services practitioners learn from theories on innovation and services marketing?

NARCIS (Netherlands)

Romijn, H.A.; Caniëls, M.C.J.; Ruijter-de Wildt, de M.

2003-01-01

Business Development Services programmes for non-financial support to small enterprises in developing countries recently have become big business for development donors and NGOs. The approach revolves around the idea that so-called ‘demand-driven’ interventions are the key to successful market

The business of dental practice

Directory of Open Access Journals (Sweden)

Niken Widyanti Sriyono

2006-06-01

Full Text Available Globalization including General Agreement on Trade in Services (GATS and Asia Fair Trade Agreement (AFTA are a new free trade system. In globalization era, there will be an intense and free competition in looking for jobs throughout the world. This new system will affect the health services system in which health services tend to follow an industrial model. Meaning that dentistry or dental health services tend to be part of a business system, and this system has caused controversy among the community and the profession itself. The results of the discussion revealed that professional and business of dentistry is compatible and complementary. The tendency of increasing number of legal form of practice (group and a professional corporation and the worldwide advertisement of these practices supported the premise that delivering dental practice tends to follow the industrial model. Dentists should not only more focus on achieving financial success in running the business of practice but profession should have the most concern for the people who seek their services. Delivering quality of dental care depends on the high skill of the dentist and on the satisfactory income for the survival of the practice in the long run, and this make the practice will be viewed by the public and profession as being appropriate and of high quality. Facing the globalization, besides possessing high clinical skill, dentists must have a firm understanding of management concepts and apply them in their practice. In conclusion: The profession and the business of dentistry are compatible and complementary. The delivery of the dental services tends to follow the industrial model, which is a current reality. Dentist should concern more on the delivering high quality of dental services, not only focus on the business of the practice, although the satisfactory income is important for the survival growth of the practice in the long run. It is suggested for dentists to follow as

12 CFR 613.3020 - Financing for farm-related service businesses.

Science.gov (United States)

2010-01-01

... 12 Banks and Banking 6 2010-01-01 2010-01-01 false Financing for farm-related service businesses... AND SCOPE OF FINANCING Financing Under Titles I and II of the Farm Credit Act § 613.3020 Financing for farm-related service businesses. (a) Eligibility. An individual or legal entity that furnishes farm...

Developing a Business Plan for Critical Care Pharmacy Services.

Science.gov (United States)

Erstad, Brian L; Mann, Henry J; Weber, Robert J

2016-11-01

Critical care medicine has grown from a small group of physicians participating in patient care rounds in surgical and medical intensive care units (ICUs) to a highly technical, interdisciplinary team. Pharmacy's growth in the area of critical care is as exponential. Today's ICU requires a comprehensive pharmaceutical service that includes both operational and clinical services to meet patient medication needs. This article provides the elements for a business plan to justify critical care pharmacy services by describing the pertinent background and benefit of ICU pharmacy services, detailing a current assessment of ICU pharmacy services, listing the essential ICU pharmacy services, describing service metrics, and delineating an appropriate timeline for implementing an ICU pharmacy service. The structure and approach of this business plan can be applied to a variety of pharmacy services. By following the format and information listed in this article, the pharmacy director can move closer to developing patient-centered pharmacy services for ICU patients.

e-Business and e-Commerce

OpenAIRE

Moriset , Bruno

2018-01-01

preprint for: International Encyclopedia of Human Geography, 2 nd éd. Elsevier; This article presents the fundamentals of e-business and e-commerce and their relations with geography. Electronic platforms and marketplaces provide economies of scale and network effects. E-business gives value chains a high degree of organizational (outsourcing) and locational (offshoring) flexibility, and firms can purchase intermediate goods and business services on a global basis. The rise of e-business shap...

Business Systems Branch Abilities, Capabilities, and Services Web Page

Science.gov (United States)

Cortes-Pena, Aida Yoguely

2009-01-01

During the INSPIRE summer internship I acted as the Business Systems Branch Capability Owner for the Kennedy Web-based Initiative for Communicating Capabilities System (KWICC), with the responsibility of creating a portal that describes the services provided by this Branch. This project will help others achieve a clear view ofthe services that the Business System Branch provides to NASA and the Kennedy Space Center. After collecting the data through the interviews with subject matter experts and the literature in Business World and other web sites I identified discrepancies, made the necessary corrections to the sites and placed the information from the report into the KWICC web page.

Efficient Business Service Consumption by Customization with Variability Modelling

Directory of Open Access Journals (Sweden)

Michael Stollberg

2010-07-01

Full Text Available The establishment of service orientation in industry determines the need for efficient engineering technologies that properly support the whole life cycle of service provision and consumption. A central challenge is adequate support for the efficient employment of komplex services in their individual application context. This becomes particularly important for large-scale enterprise technologies where generic services are designed for reuse in several business scenarios. In this article we complement our work regarding Service Variability Modelling presented in a previous publication. There we presented an approach for the customization of services for individual application contexts by creating simplified variants, based on model-driven variability management. That work presents our revised service variability metamodel, new features of the variability tools and an applicability study, which reveals that substantial improvements on the efficiency of standard business service consumption under both usability and economic aspects can be achieved.

M-business as a global trend

Directory of Open Access Journals (Sweden)

Stojanović Zvezdan

2014-01-01

Full Text Available Due to the great advances in infrastructure and software, due to the huge capital invested in their development, and due to increasing demands for mobility customers and operations in real time, mobile networks are in a growing mode. According to relevant survey, the number of mobile subscribers in the global level has almost reached the total population of the Earth. There are predictions that in developed countries with a large number of Internet subscribers, subscribers who access the Internet via mobile devices very soon will exceed the number of subscribers that access the Internet through personal computers. Leadings world companies must deploy mobile business and build mobile strategy in order to remain cempetative in global market.

Transforming Internal Activities of Business Process Models to Services Compositions

NARCIS (Netherlands)

Dirgahayu, Teduh; Quartel, Dick; van Sinderen, Marten J.; Mostefaoui, S.K.; Maamar, Z.; Ferreira Pires, L.; Hammoudi, S.; Rinderle-Ma, S.; Sadiq, S.; Schulz, K.

As a service composition language, BPEL imposes as constraint that a business process model should consist only of activities for interacting with other business processes. BPEL provides limited support for implementing internal activities, i.e. activities that are performed by a single business

Professional Business Connectivity Services in SharePoint 2010

CERN Document Server

Hillier, Scot

2011-01-01

Comprehensive coverage on Business Connectivity Services within SharePoint 2010 As Microsoft's new multipurpose portal technology, Business Connectivity Services (BCS) is a brand new way for SharePoint users to seamlessly access and integrate data from any application or databases within SharePoint 2010. With this in-depth guide, a team of SharePoint experts walks you through the features of the new BCS, including the ability for users to view and modify the data from SharePoint 2010 with BCS. You'll explore how to use BCS, deploy solutions, create external content types and lists, create .NET

76 FR 14691 - Delphi Steering, Including On-Site Leased Workers From Acro Service Corporation, Aerotek, Inc...

Science.gov (United States)

2011-03-17

... Contract Services, Integrated Partners Group LLC, Kelly Services, Manpower, Inc., Rapid Global Business Solutions, Inc., TAC Worldwide, Trialon Corp., Trison Business Solutions, Wright K. Technologies, Interim... Services, Integrated Partners Group LLC, Kelly Services, Manpower, Inc., Rapid Global Business Solutions...

Revisiting the Internationalization of Services

DEFF Research Database (Denmark)

Ørberg Jensen, Peter D.; Hazarbassanova, Denitsa; Merchant, Hemant

2014-01-01

The growing importance of services in the global economy and international business practice has attracted the attention of international business scholars, policy-makers, as well as the business community. Yet previous research has shown that research-based knowledge of the field is limited...... and does not reflect the global economic importance of services. Building on previous research on the internationalization of service firms and activities, we review the development from 2008 until 2013. We review articles published in five leading international business journals, including a total of 1...... in the context of the international business environment. We extend recommendations for future research to address the robustness of existing definitions and classifications of industries, and to involve more the new institutionalism perspective. We conclude that there are many underexplored questions, yet...

Business process integration between European manufacturers and transport and logistics service providers

DEFF Research Database (Denmark)

Mortensen, Ole; Lemoine, W

2005-01-01

The goal of the Supply Chain Management process is to create value for customers, stakeholders and all supply chain members, through the integration of disparate processes like manufacturing flow management, customer service and order fulfillment. However, many firms fail in the path of achieving...... a total integration. This study illustrates, from an empirical point of view, the problems associated to SC integration among European firms operating in global/international markets. The focus is on the relationship between two echelons in the supply chain: manufacturers and their transport and logistics...... service providers (TLSPs). The paper examines (1) the characteristics of the collaborative partnerships established between manufacturers and their TLSPs; (2) to what extent manufacturers and their TLSPs have integrated SC business processes; (3) the IT used to support the SC cooperation and integration...

Socio-Economic Correlates of Information Security Threats and Controls in Global Financial Services Industry: An Analysis

OpenAIRE

Princely Ifinedo

2015-01-01

Threats to data and information assets of Global Financial Services Industry (GFSI) are ever-present; such problems, if not well understood, could lead to huge negative impact. To some extent, the environment where a business operates does matter for its success. This study presents information about the relationships between selected socio-economic factors and information security threats and controls in the financial services industry. Essentially, it seeks to enrich the information provide...

Perspectives for Finland's possibilities for renewable energy in the global business; Naekymiae Suomen mahdollisuuksista uusiutuvaan energiaan liittyvaessae globaalissa liiketoiminnassa

Energy Technology Data Exchange (ETDEWEB)

Kohl, J; Loikkanen, T; Hernesniemi, H; Simons, M; Koljonen, T; Nikulainen, T; Valovirta, V; Talja, H; Simila, L

2012-06-15

The development of various renewable energy sources and technologies is necessary in mitigating global greenhouse gas emissions and in shifting energy production and con-sumption structures towards sustainable development path. This development creates for renewable energy technologies extensive global markets. This study explores prospects and opportunities for Finnish products and know-how in global renewable energy markets and needs to develop public policies in the promotion of industrial, commercial and export activities in this field. First the study considers international markets of renewable technologies, products and services and the export of Finland in these fields. Second the study analyses the opportunities of Finland to develop businesses and export of renewables. Third, the study draws conclusions and makes suggestions to develop Finnish innovation and business activities and policies for the promotion of export of renewable technologies, products and services. Renewable energy sector in Finland has many key elements for successful export, such as advanced innovation system, strong traditional competences in bioenergy sector developed within pulp and paper industry, and versatile research and development activities and advanced innovation system and related policies. The knowledge and knowhow level in bio energy and technology in Finland is high but the current state of other renewables is more diffused in industry, patenting as well as in Tekes programs. In general the promotion of renewable energy requires a clear national policy will and public debate but also regional and national level guidance and concrete measures, also in context and according to related measures presented by Government Programme. The Ministry of Employment and the Economy can have in these activities a strong coordinating role across various administrations. Especially the streamlining of permission and impact assessment procedures and practices are considered very

Passport of global nuclear business. ASME code certificate acquirement and inspection practices

International Nuclear Information System (INIS)

Kawabata, Hiroyuki; Terajima, Makoto; Anami, Kazuhiro

2010-01-01

There are possibilities of Japanese nuclear industries to participate in global business such as new and additional construction of nuclear power plants in US and also Asian and other developing countries in the world. It is requisite to acquire ASME code certificate for global business participation, just as passport. This article consists of five papers on present status of ASME code certificate acquirement and inspection practices of nuclear components vendors in the area of Japanese nuclear business. Activities of JSME Committee on Power Generation Facility Codes to make JSME codes corresponded to ASME nuclear codes and standards for their international deployment are also described. (T. Tanaka)

Global Sourcing of Services

DEFF Research Database (Denmark)

Ørberg Jensen, Peter D.; Petersen, Bent

2013-01-01

The global sourcing of services offers high returns but is also associated with high risks. The extent to which firms engage in ‘transformational’ global sourcing (i.e., global sourcing implying considerable changes in the home organization) chiefly depends on management's comfort zone which...

Do International Cocurricular Activities Have an Impact on Cultivating a Global Mindset in Business School Students?

Science.gov (United States)

Le, Quan; Ling, Teresa; Yau, Jot

2018-01-01

In today's integrated global economy, business executives of multinational corporations are required to have a flexible global mindset in order to cope with the driving forces of globalization. Thus, the global market forces stress the importance for business schools to graduate students with skill sets pertinent to functioning competitively in…

The Impact of Product and Service Modularity on Business Performance

DEFF Research Database (Denmark)

Hsuan, Juliana; Frandsen, Thomas; Raja, Jawwad

Modularity has been proposed as a powerful way of managing complexity. The emerging literature points to the importance of modularity of service architecture, with case based studies in logistics and healthcare. Little is known about the relationship between product and service modularity...... and their effects on business performance, both empirically and theoretically. This paper explores the relationship between product and service modularity and their effects on business performance based on a survey of Danish manufacturers. We provide empirical and theoretical insights into the emerging fields...

Has globalization increased the synchronicity of international business cycles?

OpenAIRE

Berge, Travis

2012-01-01

The past 30 years have been witness to an inexorable change in the degree to which economies are connected internationally. At the same time, the 2007-2008 recession was the first ‘global recession’ in decades. This article explores how international trade and cross-border holdings financial assets impact the synchronization of business cycles internationally. The paper begins by producing chronologies of business cycle turning points for a group of 32 major economies covering 40 years of his...

Strategies business of the unit providing services of virtual training – unipanamericana compensar.

Directory of Open Access Journals (Sweden)

Jenny Marcela Cardona Bedoya

2015-03-01

Full Text Available This article presents the results of processes thesis of "Master in Management and Marketing Management and Global New Markets" for the University Camilo José Cela. The data collection is done through an exploratory research and the study of business unit Unit Providing Services of Virtual Training Unipanamericana - Compensate. Considering secondary sources we identified: 1 The most important in the world and in Colombia at the level of new technologies, 2 The development trends of the array Mic Mac establishes the relationship between trends and portfolio of the business unit. And 3 Identify the growth of applications and the impact of E-learning. The collection and analysis of information on the qualitative method developed through interviews, aiming to identify trends that impact the marketing plan. In the analysis were found four trends that impact the line of business: The joint educational levels, The new educational experiences, Changes in learning models and Strengthening education systems. These trends were explored in an evaluative context, to identify new technologies that are necessary for professional development.   

New Economy And Global Challenge: Winning Model Of Successful Small Business Organizations

OpenAIRE

Mirjana Radovic Markovic

2007-01-01

The old principles no longer work in the age of Globalization. Businesses have reached the old model's limits with respect to complexity and speed. The real problem is a ruinously dysfunctional mismatch between today's business environment and the classic business model. Namely, the wrong model may transform a company into the vehicle of its own death. Great shifts - genuine and radical transformation- have been shaping the economy and business environment in recent decades. Technology, espec...

ASSESSMENT OF THE BUSINESS ENVIRONMENT FOR DEVELOPMENT OF GLOBAL MARKETING STRATEGY

Directory of Open Access Journals (Sweden)

V. Savelyev

2014-03-01

Full Text Available The article concerns with essence of assessment of the business environment and specific directions of analysis during the working out of global marketing strategy. The classification of the global marketing environment researches and tasks sequence in the context of the decisions made on each stage of global marketing strategy is proposed.

Factors influencing business of mobile telecommunication service providers in Vietnam

Directory of Open Access Journals (Sweden)

Ha Thanh Hai

2018-05-01

Full Text Available According to the Ministry of Information and Communications in Vietnam, as of November 2015, the number of mobile subscribers is over 120 million ones, accounting for over 86% of the total number of telephone subscribers. With a total population of over 92 million Vietnam citizens, a stable national economy and a large populations of young consumers in the country, mobile communication industries still have a huge potentials for future development. Telecommunication service providers in Vietnam are facing fierce competition. Subscribers are expecting OTT (Over the Top applications, good quality service and handset subsidy. This study investigated whether legal frameworks, OTT applications, quality of service and handset subsidy are important components of mobile telecommunication service in Vietnam. This study used quantitative method to distribute surveys to mobile subscribers. Findings found that all four factors significantly influence mobile business in Vietnam. Thus, telecommunication service providers in Vietnam must continuously innovate to enhance operational competitiveness, improve business efficiency, expand business scale, and improve its position in the market in order to ensure sustainable development. Moreover, Vietnamese government needs to develop a legal framework to help mobile telecommunication service providers enhance the common interests and benefits of the entire society.

Care Models of eHealth Services: A Case Study on the Design of a Business Model for an Online Precare Service.

Science.gov (United States)

van Meeuwen, Dorine Pd; van Walt Meijer, Quirine J; Simonse, Lianne Wl

2015-03-24

With a growing population of health care clients in the future, the organization of high-quality and cost-effective service providing becomes an increasing challenge. New online eHealth services are proposed as innovative options for the future. Yet, a major barrier to these services appears to be the lack of new business model designs. Although design efforts generally result in visual models, no such artifacts have been found in the literature on business model design. This paper investigates business model design in eHealth service practices from a design perspective. It adopts a research by design approach and seeks to unravel what characteristics of business models determine an online service and what are important value exchanges between health professionals and clients. The objective of the study was to analyze the construction of care models in-depth, framing the essential elements of a business model, and design a new care model that structures these elements for the particular context of an online pre-care service in practice. This research employs a qualitative method of an in-depth case study in which different perspectives on constructing a care model are investigated. Data are collected by using the visual business modeling toolkit, designed to cocreate and visualize the business model. The cocreated models are transcribed and analyzed per actor perspective, transactions, and value attributes. We revealed eight new actors in the business model for providing the service. Essential actors are: the intermediary network coordinator connecting companies, the service dedicated information technology specialists, and the service dedicated health specialist. In the transactions for every service providing we found a certain type of contract, such as a license contract and service contracts for precare services and software products. In addition to the efficiency, quality, and convenience, important value attributes appeared to be: timelines, privacy and

Instilling Service Learning to Undergraduate Business Students: A Case Study Approach to Understanding Business-Related Concepts with the Use of Kiva

Science.gov (United States)

Grotrian-Ryan, Sheri; Ryan, Kyle; Jackson, Alan

2016-01-01

Higher education continues to place an emphasis on service-learning, specifically within business and management sciences (Kenworthy-U'Ren & Peterson, 2005). A local academic business organization at a small institution chose to embark on a service-learning endeavor. The purpose of this study was for business majors, active in Phi Beta Lambda…

Understanding the Modularization of Business Services : The Maturity of Firms in Bundling Services

NARCIS (Netherlands)

Plugge, A.G.; Bouwman, W.A.G.A.

2017-01-01

Sourcing literature reveals that large firms bundle or unbundle existing business services by means of modularization to achieve organizational agility. However, one may assume that firms need some degree of maturity to manage the complexity that comes along with bundling modularized services.

The Business Information Services: Old-Line Online Moves to the Web.

Science.gov (United States)

O'Leary, Mick

1997-01-01

Although the availability of free information on the World Wide Web has placed traditional, fee-based proprietary online services on the defensive, most major online business services are now on the Web. Highlights several business information providers: Profound, NewsNet and ProQuest Direct, Dow Jones and Wall Street Journal Interactive Edition,…

On the Move to Business-Driven Alignment of Service Monitoring Requirements

OpenAIRE

Alencar Silva , Patrício ,; Weigand , Hans

2011-01-01

Part 2: Full Papers; International audience; Current service monitoring capabilities have been not designed in alignment with business needs. We argue that service monitoring should be primarily thought of as an economic concern, with proper needs being elicited on the business strategy level and further drilled down to process and IT services management layers. Monitoring needs and capabilities should be designed independently from each other and exposed as abstract monitoring interfaces for...

Exploring business model innovation in professional service firms : Insights from architecture

NARCIS (Netherlands)

Lieftink, B.; Bos-de Vos, M.; Lauche, K.; Smits, A.

2014-01-01

Business model innovation may be a significant source of competitive advantage and firm performance. New ways of doing business have become increasingly important in the professional service sector. This research specifically focuses on business model innovation by architecture firms, which are

Banking Services, Business Education: 7713.15.

Science.gov (United States)

Griffee, Alice

This course in banking intends to give students an insight into the personal and business services that banks provide. It includes instruction on savings and checking accounts, loans, trusts, and safety deposit facilities. Also included are the performance objectives, five pages of an outline on course content, suggested teaching and learning…

Business Development Management and Services Area

International Nuclear Information System (INIS)

2006-01-01

The creation in ENSA of the new Business Development Management is meant to leverage ENSA's activities by taking advantage of the previous experience gained by the services area to have a much more active presence than before in both the national and international market for goods and services of the nuclear industry. The Management's activities go beyond the traditional, mature activity of large nuclear components manufacturing developed in ENSA since it was founded. This article details the activities of this new Management and its future projection. (Author)

An Analysis of Business Models in Public Service Platforms

DEFF Research Database (Denmark)

Ranerup, Agneta; Zinner Henriksen, Helle; Hedman, Jonas

2016-01-01

Public Service Platforms (PSPs) are a new type of technology platform. They are based in the philosophy of New Public Management (NPM) and support public services for citizens in quasi-markets. This article increases our understanding of the business models behind these PSPs in terms of their Value......” that includes dialogues, user evaluations, long-term perspectives on choice, promotion of the ideal of choice, and self-promotion by public agencies. The article contributes to research with its empirical example of the digitalization of NPM and the underlying business logic of PSPs....

Service software engineering for innovative infrastructure for global financial services

OpenAIRE

MAAD , Soha; MCCARTHY , James B.; GARBAYA , Samir; Beynon , Meurig; Nagarajan , Rajagopal

2010-01-01

International audience; The recent financial crisis motivates our re-thinking of the engineering principles for service software and infrastructures intended to create business value in vital sectors. Existing monolithic, inwarddirected, cost insensitive and highly regulated technical and organizational infrastructures for financial services make it difficult for the domain to benefit from opportunities offered by new computing models such as cloud computing, software as a service, hardware a...

In Canada, Business Schools Lead Push for Globalization

Science.gov (United States)

Lewington, Jennifer

2012-01-01

At Canadian universities, business schools are light-years ahead of the rest of the campus in raising their global profile. Intensive foreign-student-recruitment efforts, friendly Canadian immigration rules, mandatory study-abroad requirements, and, in some cases, the option to pursue programs in multiple languages have combined to pack a punch in…

Care Models of eHealth Services: A Case Study on the Design of a Business Model for an Online Precare Service

Science.gov (United States)

2015-01-01

Background With a growing population of health care clients in the future, the organization of high-quality and cost-effective service providing becomes an increasing challenge. New online eHealth services are proposed as innovative options for the future. Yet, a major barrier to these services appears to be the lack of new business model designs. Although design efforts generally result in visual models, no such artifacts have been found in the literature on business model design. This paper investigates business model design in eHealth service practices from a design perspective. It adopts a research by design approach and seeks to unravel what characteristics of business models determine an online service and what are important value exchanges between health professionals and clients. Objective The objective of the study was to analyze the construction of care models in-depth, framing the essential elements of a business model, and design a new care model that structures these elements for the particular context of an online pre-care service in practice. Methods This research employs a qualitative method of an in-depth case study in which different perspectives on constructing a care model are investigated. Data are collected by using the visual business modeling toolkit, designed to cocreate and visualize the business model. The cocreated models are transcribed and analyzed per actor perspective, transactions, and value attributes. Results We revealed eight new actors in the business model for providing the service. Essential actors are: the intermediary network coordinator connecting companies, the service dedicated information technology specialists, and the service dedicated health specialist. In the transactions for every service providing we found a certain type of contract, such as a license contract and service contracts for precare services and software products. In addition to the efficiency, quality, and convenience, important value attributes

Business model engineering: creating non-linear growth effects for service innovations

NARCIS (Netherlands)

Kijl, Björn; Ehrenhard, Michel Léon; Wijnhoven, Alphonsus B.J.M.; Nieuwenhuis, Lambertus Johannes Maria; Boersma, D.

2012-01-01

Every service innovation needs a viable business model in order to create and capture value. Strikingly, most of the current literature is focused on business model design only, whereas almost no attention is given to business model validation and implementation – let alone experimentation with

Towards a flexible service integration through separation of business rules

NARCIS (Netherlands)

Asuncion, C.H.; Iacob, Maria Eugenia; van Sinderen, Marten J.

2010-01-01

Driven by dynamic market demands, enterprises are continuously exploring collaborations with others to add value to their services and seize new market opportunities. Achieving enterprise collaboration is facilitated by Enterprise Application Integration and Business-to-Business approaches that

The role of business processes in service oriented architectures (editorial)

NARCIS (Netherlands)

Aalst, van der W.M.P.; Leymann, F.; Reisig, W.

2007-01-01

Service-Oriented Architectures (SOAs), an emerging paradigm for designing and implementing business collaborations within and across organisational boundaries, are currently of interest to both software vendors and scientists. In this paradigm, the functionality provided by business applications is

76 FR 27952 - Small Business Size Standards: Professional, Scientific and Technical Services.

Science.gov (United States)

2011-05-13

... Administration (SBA or Agency) proposed to increase small business size standards for 35 industries and one sub... SMALL BUSINESS ADMINISTRATION 13 CFR Part 121 RIN 3245-AG07 Small Business Size Standards: Professional, Scientific and Technical Services. AGENCY: U.S. Small Business Administration. ACTION: Proposed...

Toward an Integrative Model of Global Business Strategy

DEFF Research Database (Denmark)

Li, Xin

fragmentation-integration-fragmentation-integration upward spiral. In response to the call for integrative approach to strategic management research, we propose an integrative model of global business strategy that aims at integrating not only strategy and IB but also the different paradigms within the strategy...... field. We also discuss the merit and limitation of our model....

31 CFR 103.20 - Reports by money services businesses of suspicious transactions.

Science.gov (United States)

2010-07-01

... immediate attention, such as ongoing money laundering schemes, the money services business shall immediately... 31 Money and Finance: Treasury 1 2010-07-01 2010-07-01 false Reports by money services businesses of suspicious transactions. 103.20 Section 103.20 Money and Finance: Treasury Regulations Relating to...

Business Analytics Programs Offered by AACSB-Accredited U.S. Colleges of Business: A Web Mining Study

Science.gov (United States)

Zhao, Jensen; Zhao, Sherry Y.

2016-01-01

E-business, e-education, e-government, social media, and mobile services generate and capture trillions of bytes of data every second about customers, suppliers, employees, and other types of data. The growing quantity of big data is an important part of every sector in the global economy. However, there is a significant shortage of business data…

Model-driven Development of Mediation for Business Services Using COSMO

NARCIS (Netherlands)

Quartel, Dick; Pokraev, S.; Dirgahayu, T.; Mantovaneli Pessoa, Rodrigo; Steen, Maarten W.A.; van Sinderen, Marten J.

2009-01-01

Although service-oriented architectures offer real benefits when pursuing business integration and flexibility, there are still no satisfactory solutions to accomplish cooperation between services of existing systems that have no perfect match. In the case of incompatible services, a 'mediator' may

Peranan Business Development Service dalam Pengembangan Usaha Kecil Menengah di Wedoro Centre Waru Sidoarjo

OpenAIRE

Nurul Imamah

2008-01-01

Expansion of Middle and Small Business in coming is required existence of business service help, either from private sector institute, individual and also governmental as according to insuffiency of each Middle and Small Business. Government agency gives serious attention to activity of Middle and Small Business in the form of handling area financial and also non financial. Handling of non financial proven by formed Business Development Service expected will assist fluency various activity pr...

Technical developments in international satellite business services

Science.gov (United States)

Tan, P. P.

At the conception of International Satellite Business Services (ISBS), it was a primary objective to provide flexibility for accommodating a variety of service requirements which might be established by mutual agreement between users. The design guidelines are to ensure that the space segment is efficiently utilized, while other satellite services are protected from interference. Other considerations are related to an acceptable earth segment cost, maximum connectivity in worldwide services, the capability of growth and a reasonably smooth transition into future systems, and the maintenance of high performance objectives. Attention is given to a system overview, the characteristics of satellites for ISBS, and technological developments with some application possibilities for ISBS.

Incorporating Facebook and Twitter in a Service-Learning Project in a Business Communication Course

Science.gov (United States)

Crews, Tena B.; Stitt-Gohdes, Wanda L.

2012-01-01

Implementing real-world business writing situations and service learning into business communication courses are not new concepts. Business communication students work through a service-learning project with nonprofit organizations to create communication documents to improve the nonprofit's communication with the public. Writing for social…

Product with service, technology with business model

DEFF Research Database (Denmark)

Sakao, Tomohiko; McAloone, Tim C.

2011-01-01

Looking back over the last decade, the importance of an expanded understanding of engineering design has been shared within the engineering design community. Presented concepts and methods to support such expansion include Functional Product Development, Service Engineering, and Product/Service-S...... promising concept beyond PSS design; via an integrated development of technology and business model. This can be of particular interest for further research, especially due to its high freedom for designers....

Business plan to establish a CT colonography service.

Science.gov (United States)

Fajardo, Laurie L; Hurley, James P; Brown, Bruce P; Summers, Robert W; McDaniel, R Donald

2006-03-01

The authors describe the University of Iowa Department of Radiology's business planning process to initiate a new service in computed tomographic colonography (CTC). Also known as virtual colonoscopy, CTC is a noninvasive technology that offers less risk, and potentially similar sensitivity and specificity, than conventional optical colonoscopy (OC). Although not currently covered by all insurance payers, about a year ago, the Centers for Medicare and Medicaid Services instituted temporary Current Procedural Terminology codes (Category III) for CTC. In locales where the procedure is not covered by insurers, it is likely to be sought by patients willing to pay out of pocket to undergo noninvasive cancer screening as an alternative to OC. Thus, CTC could become the preferred method of colon cancer surveillance by insurance providers in the near future. In developing the business plan, the authors reviewed pertinent scientific and clinical data to evaluate the need for and efficacy of CTC. Local market data were used to estimate patient and procedure volumes and utilization. The authors modeled financial expectations with respect to return on investment on the basis of recently reported models specific to CTC, resource requirements, and the operational impact of the new service on existing hospital and departmental clinical functions. Because there are few local providers of CTC in the authors' region, the business plan also included a publicity campaign and plan to market the new service, stimulate general public interest early, and differentiate the program as a leader in applying this unique new technology to promote cancer screening. Finally, the planning committee acknowledged and accommodated needs specific to the missions of an academic medical center with respect to research and education in designing the new service.

Business process re-engineering in service operations

International Nuclear Information System (INIS)

McClintock, J.W.

1995-01-01

The concept of business process re-engineering, and how it was applied to the operations of the Consumers Gas Company were discussed. Business process re-engineering was defined as the improvement of the efficiency of the customer-service process, and the overall improvement of practices and operations. The re-engineering project was said to involve a thorough analysis of information technology, current limitations, and business operational needs, undertaken on an enterprise-wide basis. Viewed generically,a re-engineering project was said to have six major components: (1) business drivers (i.e. the articulation of the Company's strategic issues); (2) benchmark measures; (3) future state process models; (4) cost/benefit analysis; (5) a change management plan; and (6) a development plan. Business improvements expected to result from the project include reduced cost of operation, reduction of waste, and a substantially complete re-design of the business process. Management of the project involved a team approach, and help of a consultant to identify the scope of the re-design, its limitations, and future state. A life expectancy of approximately 10 years was given for the re-engineering plan, with annual benefits (in terms of cost reduction) of $4.6 million by the year 2000

Semantic Service Design for Collaborative Business Processes in Internetworked Enterprises

Science.gov (United States)

Bianchini, Devis; Cappiello, Cinzia; de Antonellis, Valeria; Pernici, Barbara

Modern collaborating enterprises can be seen as borderless organizations whose processes are dynamically transformed and integrated with the ones of their partners (Internetworked Enterprises, IE), thus enabling the design of collaborative business processes. The adoption of Semantic Web and service-oriented technologies for implementing collaboration in such distributed and heterogeneous environments promises significant benefits. IE can model their own processes independently by using the Software as a Service paradigm (SaaS). Each enterprise maintains a catalog of available services and these can be shared across IE and reused to build up complex collaborative processes. Moreover, each enterprise can adopt its own terminology and concepts to describe business processes and component services. This brings requirements to manage semantic heterogeneity in process descriptions which are distributed across different enterprise systems. To enable effective service-based collaboration, IEs have to standardize their process descriptions and model them through component services using the same approach and principles. For enabling collaborative business processes across IE, services should be designed following an homogeneous approach, possibly maintaining a uniform level of granularity. In the paper we propose an ontology-based semantic modeling approach apt to enrich and reconcile semantics of process descriptions to facilitate process knowledge management and to enable semantic service design (by discovery, reuse and integration of process elements/constructs). The approach brings together Semantic Web technologies, techniques in process modeling, ontology building and semantic matching in order to provide a comprehensive semantic modeling framework.

An application-based classification to understand buyer-seller interaction in business services

NARCIS (Netherlands)

Valk, van der W.; Wynstra, J.Y.F.; Axelsson, B.

2006-01-01

Abstract: Purpose – Most existing classifications of business services have taken the perspective of the supplier as opposed to that of the buyer. To address this imbalance, the purpose of this paper is to propose a classification of business services based on how the buying company applies the

The service dominant strategy canvas : towards networked business models

NARCIS (Netherlands)

Lüftenegger, E.R.; Grefen, P.W.P.J.; Weisleder, C.A.; Camarinha-Matos, L.M.; Xu, L.; Afsarmanesh, H.

2012-01-01

Service orientation, customer focus and collaboration between firms are profoundly changing the way of doing business. Marketing scholars are the first academics to conceptualize these changes under a new mindset, known as the Service Dominant Logic. However, management constructs are needed to

The Globalization of the Business Sector in a Small Open Economy

DEFF Research Database (Denmark)

Thompson, Grahame; Kaspersen, Lars Bo

2012-01-01

The growth of multinational corporations (MNCs) is often taken as a quintessential indicator of ‘globalization’. But recent detailed empirical analysis has challenged the idea that most MNCs are global in terms of their business strategy and arena of operations. This article first clarifies...... the differences between globalization, internationalization and supranational-regionalization by examining the evidence on trade and investment patterns for Denmark. In particular, it presents a detailed analysis of the business strategies of the large corporate sector in Denmark. Denmark is an interesting case......, as it is a small open economy (SOE) that might be thought to be one uniquely vulnerable to the forces of globalization. Up until now examination of MNCs' internationalization strategies has concentrated upon large economies. We provide evidence for a SOE. In addition, we expand the range of dimensions used...

Using Cultural Diversity in Teaching Economics: Global Business Implications

Science.gov (United States)

Mitry, Darryl J.

2008-01-01

Globalization and increasing cross-cultural interactivity have implications for education in general and may also present valuable pedagogical opportunities in the practice of teaching economics for business students. Therefore, the author investigated this proposition and offers some empirical observations from research and teaching experiments.…

A Consideration on Service Business Model for Saving Energy and Reduction of CO2 Emissions Using Inverters

Science.gov (United States)

Kosaka, Michitaka; Yabutani, Takashi

This paper considers the effectiveness of service business approach for reducing CO2 emission. “HDRIVE” is a service business using inverters to reduce energy consumption of motor drive. The business model of this service is changed for finding new opportunities of CO2 emission reduction by combining various factors such as financial service or long-term service contract. Risk analysis of this business model is very important for giving stable services to users for long term. HDRIVE business model is found to be suitable for this objective. This service can be applied to the industries such as chemical or steel industry effectively, where CO2 emission is very large, and has the possibility of creating new business considering CDM or trading CO2 emission right. The effectiveness of this approach is demonstrated through several examples in real business.

A Case Study for Business Integration as a Service

OpenAIRE

Chang, Victor

2013-01-01

This paper presents Business Integration as a Service (BIaaS) to allow two services to work together in the Cloud to achieve a streamline process. We illustrate this integration using two services; Return on Investment (ROI) Measurement as a Service (RMaaS) and Risk Analysis as a Service (RAaaS) in the case study at the University of Southampton. The case study demonstrates the cost-savings and the risk analysis achieved, so two services can work as a single service. Advanced techniques are u...

Perspectives for Finland's possibilities for renewable energy in the global business; Naekymiae Suomen mahdollisuuksista uusiutuvaan energiaan liittyvaessae globaalissa liiketoiminnassa

Energy Technology Data Exchange (ETDEWEB)

Kohl, J.; Loikkanen, T.; Hernesniemi, H.; Simons, M.; Koljonen, T.; Nikulainen, T.; Valovirta, V.; Talja, H.; Simila, L.

2012-06-15

The development of various renewable energy sources and technologies is necessary in mitigating global greenhouse gas emissions and in shifting energy production and con-sumption structures towards sustainable development path. This development creates for renewable energy technologies extensive global markets. This study explores prospects and opportunities for Finnish products and know-how in global renewable energy markets and needs to develop public policies in the promotion of industrial, commercial and export activities in this field. First the study considers international markets of renewable technologies, products and services and the export of Finland in these fields. Second the study analyses the opportunities of Finland to develop businesses and export of renewables. Third, the study draws conclusions and makes suggestions to develop Finnish innovation and business activities and policies for the promotion of export of renewable technologies, products and services. Renewable energy sector in Finland has many key elements for successful export, such as advanced innovation system, strong traditional competences in bioenergy sector developed within pulp and paper industry, and versatile research and development activities and advanced innovation system and related policies. The knowledge and knowhow level in bio energy and technology in Finland is high but the current state of other renewables is more diffused in industry, patenting as well as in Tekes programs. In general the promotion of renewable energy requires a clear national policy will and public debate but also regional and national level guidance and concrete measures, also in context and according to related measures presented by Government Programme. The Ministry of Employment and the Economy can have in these activities a strong coordinating role across various administrations. Especially the streamlining of permission and impact assessment procedures and practices are considered very

Business Level Service-Oriented Enterprise Application Integration

NARCIS (Netherlands)

Pokraev, S.; Quartel, Dick; Steen, Maarten W.A.; Wombacher, Andreas; Reichert, M.U.

2007-01-01

In this paper we propose a new approach for service-oriented enterprise application integration (EAI). Unlike current EAI solutions, which mainly focus on technological aspects, our approach allows business domain experts to get more involved in the integration process. First, we provide a technique

76 FR 32231 - International Business Machines (IBM), Sales and Distribution Business Unit, Global Sales...

Science.gov (United States)

2011-06-03

... for the workers and former workers of International Business Machines (IBM), Sales and Distribution... reconsideration alleges that IBM outsourced to India and China. During the reconsideration investigation, it was..., Armonk, New York. The subject worker group supply computer software development and maintenance services...

A Study of the Impact of Business Education on Global Career Mobility: An Analysis of Location and International Orientation

Science.gov (United States)

Silvanto, Sari; Ryan, Jason; Gupta, Vipin

2017-01-01

Purpose: This paper aims to develop a clearer understanding of the role of business education and business schools in fostering global mobility. As business schools seek to educate managers who can work globally and adjust to new business and cultural environments, it is important to assess which specific dimensions of business education, such as…

Local and regional energy companies offering energy services: Key activities and implications for the business model

International Nuclear Information System (INIS)

Kindström, Daniel; Ottosson, Mikael

2016-01-01

Highlights: • Many companies providing energy services are experiencing difficulties. • This research identifies key activities for the provision of energy services. • Findings are aggregated to the business-model level providing managerial insights. • This research identifies two different business model innovation paths. • Energy companies may need to renew parts of, or the entire, business model. - Abstract: Energy services play a key role in increasing energy efficiency in the industry. The key actors in these services are the local and regional energy companies that are increasingly implementing energy services as part of their market offering and developing service portfolios. Although expectations for energy services have been high, progress has so far been limited, and many companies offering energy services, including energy companies, are experiencing difficulties in implementing energy services and providing them to the market. Overall, this research examines what is needed for local and regional energy companies to successfully implement energy services (and consequently provide them to the market). In doing this, a two-stage process is used: first, we identify key activities for the successful implementation of energy services, and second, we aggregate the findings to the business model level. This research demonstrates that to succeed in implementing energy services, an energy company may need to renew parts or all of its existing product-based business model, formulate a new business model, or develop coexisting multiple business models. By discussing two distinct business model innovation processes, this research demonstrates that there can be different paths to success.

New Link in Bioinformatics Services Value Chain: Position, Organization and Business Model

Directory of Open Access Journals (Sweden)

Mladen Čudanov

2012-11-01

Full Text Available This paper presents development in the bioinformatics services industry value chain, based on cloud computing paradigm. As genome sequencing costs per Megabase exponentially drop, industry needs to adopt. Paper has two parts: theoretical analysis and practical example of Seven Bridges Genomics Company. We are focused on explaining organizational, business and financial aspects of new business model in bioinformatics services, rather than technical side of the problem. In the light of that we present twofold business model fit for core bioinformatics research and Information and Communication Technologie (ICT support in the new environment, with higher level of capital utilization and better resistance to business risks.

Conference Proceedings: global business - shifting choices

International Nuclear Information System (INIS)

1998-01-01

The global forces affecting strategies within the petrochemical industry were examined. These include public favour, financing opportunities, economic developments, legislative influences and the challenges to product delivery. The conference was divided into six sessions which examined various aspects of the industry. One session examined the societal, economic and environmental aspects of the petrochemical sector. The issue of global trade and how trade agreements can impact on markets, market access and investment decisions was also discussed. The collapse of financial markets in Asia and the resulting currency crisis has had a profound impact on the petrochemical industry, particularly in terms of lending criteria. Industry speakers provided their perspectives on what conditions could create a favourable business climate for the petrochemical sector. The importance for petrochemical companies to have secure and economical access to feedstocks and markets was emphasized. The vital role of transportation to the sector's viability was also addressed. tabs., figs

Business Process as a Service Model Based Business and IT Cloud Alignment as a Cloud Offering

OpenAIRE

Robert Woitsch; Wilfrid Utz

2015-01-01

Cloud computing proved to offer flexible IT solutions. Although large enterprises may benefit from this technology, SMEs are falling behind in cloud usage due to missing ITcompetence and hence lose the ability to efficiently adapt their IT to their business needs. This paper introduces the project idea of the H2020 project CloudSocket, by elaborating the idea of Business Processes as a Service (BPaaS), where concept models and semantics are applied to align business processes with Cloud deplo...

Designing Business Games for the Service Industries.

Science.gov (United States)

Sculli, Domenic; Ng, Wing Cheong

1985-01-01

Presents a conceptual framework for design of business games in which output is in the form of service. The framework is presented as three separate systems--the physical, the financial, and the external environment. A hotel management game is used to illustrate the discussion. (Author/MBR)

Business Organisational Structures of Global Companies: Use of the Territorial Model to Ensure Long-Term Growth

Directory of Open Access Journals (Sweden)

Hana Stverkova

2018-06-01

Full Text Available In today’s turbulently expanding business environment, during the fourth industrial revolution, it is necessary to respond to market trends and to adapt strategy and organisational structure appropriately. The article is focused on the reorganisation and optimisation of the business organisation structure of global companies. The purpose of this paper is to analyse and evaluate the use of the territorial business structure, within the framework of a global company, based on experimental research. Experiences with the introduction of a territorial organisational structure in a corporate enterprise have proven to be highly effective long-term, with productivity and sales volumes increasing. This territorial setting can be considered as a competitive advantage, which matches predicted market trends and is suitable for global businesses.

The Role of Frequent Short Exams in Improving Student Performance in Hybrid Global Business Classes

Science.gov (United States)

Nakos, George; Whiting, Anita

2018-01-01

The authors investigate whether frequent in class exams can improve the performance of students in hybrid global business courses. An experiment was conducted in three hybrid sections of a global business course exposing students to short in class exams. The expectation of a short exam forces students to watch the online lectures and study the…

Greening the Restaurant Industry: Exploring Corporate Social Responsibilty (CSR) motives of certified organic food service businesses in Sweden

OpenAIRE

Finlayson, Thomas

2015-01-01

With growing levels of organic food consumption in the retail sector and government municipality goals to increase consumption of organic foods at public schools and institutions, private, independant food service businesses in Sweden risk slipping under the radar when it comes to understanding how they are responding to the global problem of industrialised, fossil fuel intensive and highly unsustainable agriculture. In Sweden, KRAV, an incorporaed association that develops standards for orga...

Report on Business/Industry Services Grants, Fiscal Year 1997.

Science.gov (United States)

Illinois Community Coll. Board, Springfield.

The Illinois Community College Board (ICCB) has utilized its workforce preparation grant resources to provide an array of services to local businesses and new entrepreneurs. Community colleges in Illinois provided services that resulted in the startup, expansion, development, and retention of several thousand jobs and companies. These services…

Implementation of Service-Learning in Business Education: Issues and Challenges

Science.gov (United States)

Poon, Patrick; Chan, Tsang Sing; Zhou, Lianxi

2011-01-01

This paper examines the issues and challenges in the implementation of service-learning in undergraduate business education. It also provides an assessment of the students' learning efficacy and outcomes over time through the service-learning participation. Service-learning is a pedagogical approach that integrates academic learning and community…

Service and Data Driven Multi Business Model Platform in a World of Persuasive Technologies

DEFF Research Database (Denmark)

Andersen, Troels Christian; Bjerrum, Torben Cæsar Bisgaard

2016-01-01

companies in establishing a service organization that delivers, creates and captures value through service and data driven business models by utilizing their network, resources and customers and/or users. Furthermore, based on literature and collaboration with the case company, the suggestion of a new...... framework provides the necessary construction of how the manufac- turing companies can evolve their current business to provide multi service and data driven business models, using the same resources, networks and customers....

Teaching Business Ethics through Service Learning Metaprojects

Science.gov (United States)

Vega, Gina

2007-01-01

The urgent messages of good business include the importance of ethical management behaviors, focus on corporate citizenship, recognition of principled leadership, moral awareness, and participation in social change. This article describes the Service Learning Metaproject (a nested set of projects required of all students) and shows what students…

A method of demand-driven and data-centric Web service configuration for flexible business process implementation

Science.gov (United States)

Xu, Boyi; Xu, Li Da; Fei, Xiang; Jiang, Lihong; Cai, Hongming; Wang, Shuai

2017-08-01

Facing the rapidly changing business environments, implementation of flexible business process is crucial, but difficult especially in data-intensive application areas. This study aims to provide scalable and easily accessible information resources to leverage business process management. In this article, with a resource-oriented approach, enterprise data resources are represented as data-centric Web services, grouped on-demand of business requirement and configured dynamically to adapt to changing business processes. First, a configurable architecture CIRPA involving information resource pool is proposed to act as a scalable and dynamic platform to virtualise enterprise information resources as data-centric Web services. By exposing data-centric resources as REST services in larger granularities, tenant-isolated information resources could be accessed in business process execution. Second, dynamic information resource pool is designed to fulfil configurable and on-demand data accessing in business process execution. CIRPA also isolates transaction data from business process while supporting diverse business processes composition. Finally, a case study of using our method in logistics application shows that CIRPA provides an enhanced performance both in static service encapsulation and dynamic service execution in cloud computing environment.

78 FR 14359 - Verizon Business Networks Services, Inc., Senior Analysts-Order Management, Voice Over Internet...

Science.gov (United States)

2013-03-05

... Business Networks Services, Inc., Senior Analysts-Order Management, Voice Over Internet Protocol, Small And... Management, Voice Over Internet Protocol, Small And Medium Business, San Antonio, TX; Amended Certification... Business Networks Services, Inc., Senior Analysts-Order Management, Voice Over Internet Protocol, Small and...

Property and Business Services. Industry Training Monograph No. 12.

Science.gov (United States)

Dumbrell, Tom

Australia's property and business services industry is its third largest industry and has been the fastest growing industry over the last 10 years. The industry is composed of a diverse range of activities, including real estate sales, legal and accountancy practices, employment placement services, labor and equipment hire, scientific and market…

Global Reference Tables Services Architecture

Data.gov (United States)

Social Security Administration — This database stores the reference and transactional data used to provide a data-driven service access method to certain Global Reference Table (GRT) service tables.

Can business development services practitioners learn from theories on innovation and services marketing?

OpenAIRE

Romijn, H.A.; Caniëls, M.C.J.; Ruijter-de Wildt, de, M.

2003-01-01

Business Development Services programmes for non-financial support to small enterprises in developing countries recently have become big business for development donors and NGOs. The approach revolves around the idea that so-called ‘demand-driven’ interventions are the key to successful market development. Yet, the impact of many of these programmes continues to be limited. In this paper we suggest a possibly important cause for this impact problem by examining the current best practice BDS s...

Collaborative business processes for enhancing partnerships among software services providers

Science.gov (United States)

Heil Cancian, Maiara; Rabelo, Ricardo; Gresse von Wangenheim, Christiane

2015-08-01

Software services have represented a powerful view to support the realisation of the service-oriented architecture (SOA) paradigm. Using open standards and facilitating systems projects, they have increasingly been used as a corporate architectural approach to create interoperable services-based software solutions that can more easily be reused and shared across disparate applications. In the context of software companies, most of them are small firms having enormous difficulties to keep competitive. One strategy to enhance their sustainability is to enlarge partnerships among them at a more valuable level by jointly offering (web) services-based solutions. However, their culture of collaboration is low, and partnerships are usually done with the same companies and sporadically. This article presents an approach to support a more intense collaboration among software companies to attend business opportunities in a more agile way, joining capacities and capabilities which they would not have if they worked alone. This requires, however, some preparedness. From the perspective of business processes, they should understand how to carry out a collaboration more properly. This is essentially what this article is about. It presents a comprehensive list of collaborative business processes and base practices that can also act as a guide for service providers' managers to implement and manage the collaboration along its lifecycle. Processes have been validated and results are discussed.

Identifying Usability and Productivity Dimensions for Measuring the Success of Mobile Business Services

Directory of Open Access Journals (Sweden)

Maiju Vuolle

2008-01-01

Full Text Available This paper reviews existing measures used for evaluating the usability of information systems and those used for evaluating the level of the productivity of a company. We discuss the usefulness of the existing measures in the mobile business context, where both mobility and work-context pose specific demands for the mobile business services. The review showed that the existing measures rarely consider the great contextual variation caused by the mobility of the services and the demands this poses on usability; which, in turn, affects productivity. To build a measurement tool that better meets the requirements of mobile business services, we completed case studies on two mobile business services, one used in passenger transport and the other in construction sites. Based on the understanding gained from the case studies, we propose a list of dimensions and items addressing both usability and productivity aspects that work as the basis for a multidisciplinary measurement tool.

Development of restaurant serviceology based on the methodology of general theory of service

OpenAIRE

Glushchenko V.; Glushchenko I.; Katz S.; Olshevskaya K.; Pryazhnikova A.; Stashkova E.

2018-01-01

The positions of restaurant service (service in restaurant business — restaurantology) are formed as a scientific basis for designing a business and assessing the quality of services in restaurant business, developing the service sector in restaurant business, exploring and forming theoretical bases for the development of economy and management in the restaurant business in the globalization of the market for such a kind of services, development of service and information technologies and com...

PV microgrid business models for energy-delivery services in camps for displaced peoples

Directory of Open Access Journals (Sweden)

Marta Irene Feria Cerrada

2017-11-01

Full Text Available Energy services are essential for the protection of basic human rights and dignity. Since 2014, energy issues have been incorporated in United Nations High Commissioner for Refugees global protection strategies. Off-grid solar photovoltaics power solutions can now provide cost-effective clean electricity in camps comprised large populations of displaced peoples, internally displaced and/or refugees. Through microgrid modelling and risk analysis, we outline business models that could provide affordable and appropriate energy to displaced communities. Our proposed PV microgrid build-own-operate business models for camps of displaced populations consider providing household demands, institutional demands, and a combination of the two. We find that sustainable energy services can be provided to humanitarian agencies to power their compounds and community services such as health clinics and administrative centres. A fixed tariff of US$ 1 /kWh is viable provided: the local fuel prices are greater than US$ 0.6 /L at the point of use, and the capital costs of a backup or existing diesel generator are already covered. A fixed price tariff, mitigates running costs for humanitarian agencies. In addition, by leveraging the institutional energy demands, basic electricity services to up to 500 households for mobile phone charging and lighting could be provided for a monthly tariff of US$ 1.5 per household, which is favourable compared to the estimated of US$ 4 monthly cost of kerosene for a typical refugee household. The solutions we propose will reduce costs and improve the sustainability of humanitarian operations while achieving the United Nations High Commissioner for Refugees goals by providing electricity to displaced persons for lighting and communications.

The impact of the business cycle on service providers : Insights from international tourism

NARCIS (Netherlands)

Dekimpe, Marnik; Peers, Yuri; van Heerde, H.J.

For service providers, it is essential to understand how their business is affected by the macroeconomy. This is especially pressing for the tourism sector, the world’s largest export service, because the number of incoming visitors is likely to be strongly determined by the business cycles in the

A Service-Learning Initiative within a Community-Based Small Business

Science.gov (United States)

Simola, Sheldene

2009-01-01

Purpose: The purpose of this paper is to extend previous scholarly writing on community service-learning (SL) initiatives by looking beyond their use in the not-for-profit sector to their potential use in community-based small businesses. Design/methodology/approach: A rationale for the appropriateness of using SL projects in small businesses is…

How Will Climate Change Affect Globalization?

DEFF Research Database (Denmark)

Dilyard, John Raymond; Bals, Lydia; Zhuplev, Anatoly

2011-01-01

, it will effect globalization. Businesses, if they want to be sustained, will have to adjust to climate change. This panel will examine two topics within which the relationship between climate change and globalization can be assessed - the sourcing of resources and services when the location of those resources...... is subject to change and the nature of competition in agriculture-based business, focusing on wine....

A Collaborative System Software Solution for Modeling Business Flows Based on Automated Semantic Web Service Composition

Directory of Open Access Journals (Sweden)

Ion SMEUREANU

2009-01-01

Full Text Available Nowadays, business interoperability is one of the key factors for assuring competitive advantage for the participant business partners. In order to implement business cooperation, scalable, distributed and portable collaborative systems have to be implemented. This article presents some of the mostly used technologies in this field. Furthermore, it presents a software application architecture based on Business Process Modeling Notation standard and automated semantic web service coupling for modeling business flow in a collaborative manner. The main business processes will be represented in a single, hierarchic flow diagram. Each element of the diagram will represent calls to semantic web services. The business logic (the business rules and constraints will be structured with the help of OWL (Ontology Web Language. Moreover, OWL will also be used to create the semantic web service specifications.

Managing innovation processes through value co-creation: a process case from business-to-business service practise

DEFF Research Database (Denmark)

Nardelli, Giulia; Broumels, Marcel

2018-01-01

Value co-creation is a specific type of collaboration that is considered to be an innovative and interactive process between end users and organisations; it aims to increase the value of a product or service. This study investigates how a network of stakeholders collaborating to manage innovation...... openly co-creates value over time; it contributes to the existing literature on value co-creation by taking the perspective of the network as a whole. The study follows a case in which value co-creation unfolds over time across a network of stakeholders within the business-to-business facility service...... context. The in-depth longitudinal investigation of a network composed of a corporate customer and its external facility service providers revealed that a network of stakeholders co-creates value over time by 1) offering an adaptable structure for the network to organise innovation activities...

Enforcement of entailment constraints in distributed service-based business processes.

Science.gov (United States)

Hummer, Waldemar; Gaubatz, Patrick; Strembeck, Mark; Zdun, Uwe; Dustdar, Schahram

2013-11-01

A distributed business process is executed in a distributed computing environment. The service-oriented architecture (SOA) paradigm is a popular option for the integration of software services and execution of distributed business processes. Entailment constraints, such as mutual exclusion and binding constraints, are important means to control process execution. Mutually exclusive tasks result from the division of powerful rights and responsibilities to prevent fraud and abuse. In contrast, binding constraints define that a subject who performed one task must also perform the corresponding bound task(s). We aim to provide a model-driven approach for the specification and enforcement of task-based entailment constraints in distributed service-based business processes. Based on a generic metamodel, we define a domain-specific language (DSL) that maps the different modeling-level artifacts to the implementation-level. The DSL integrates elements from role-based access control (RBAC) with the tasks that are performed in a business process. Process definitions are annotated using the DSL, and our software platform uses automated model transformations to produce executable WS-BPEL specifications which enforce the entailment constraints. We evaluate the impact of constraint enforcement on runtime performance for five selected service-based processes from existing literature. Our evaluation demonstrates that the approach correctly enforces task-based entailment constraints at runtime. The performance experiments illustrate that the runtime enforcement operates with an overhead that scales well up to the order of several ten thousand logged invocations. Using our DSL annotations, the user-defined process definition remains declarative and clean of security enforcement code. Our approach decouples the concerns of (non-technical) domain experts from technical details of entailment constraint enforcement. The developed framework integrates seamlessly with WS-BPEL and the Web

Privacy Management Service Contracts as a New Business Opportunity for Operators

NARCIS (Netherlands)

L-F. Pau (Louis-François)

2006-01-01

textabstractRecognizing the importance of privacy management as a business process and a business support process, this paper proposes the use of service level agreements (SLA’s) around privacy features, including qualitative and quantitative ones. Privacy metrics are defined by both parties with

Globalization Opportunities and Their Implications on Business Operations and Competitiveness of Companies in Bosnia and Herzegovina

OpenAIRE

Hasan Mahmutovic; Azra Hadžiahmetovic; Sead Talovic

2014-01-01

Globalization provides new business opportunities for companies all over the world and, at the same time, puts before them new challenges they need to adapt to in order to achieve success in the market. Also, global trends impose on the companies requirements for enhancement of competitiveness as a key determinant of their success in both local and international market. This research deals with the implications of globalization opportunities on business operations and competitiveness of compa...

76 FR 70660 - Prohibition on Federal Protective Service Guard Services Contracts With Business Concerns Owned...

Science.gov (United States)

2011-11-15

...-AA55 Prohibition on Federal Protective Service Guard Services Contracts With Business Concerns Owned... redesignation of sections related to contracting with corporate expatriates and the recodification of certain public contracting laws in title 41, United States Code. DATES: Effective Date: November 15, 2011. FOR...

Global Strategy Implementation at the Business Unit Level: Operational Capabilities and Administrative Mechanisms

OpenAIRE

Kendall Roth; David M Schweiger; Allen J Morrison

1991-01-01

The study examines the impact of internationally strategy on organizational design and the influence of the organizational design on effectiveness at the business unit level. The empirical findings are based on survey responses from eighty-two business units competing in global industries. The findings are supportive of the contingency notion which suggests that business unit effectiveness is a function of the fit between the international strategy and the organizational design.© 1991 JIBS. J...

Activity Based Learning in a Freshman Global Business Course: Analyses of Preferences and Demographic Differences

Science.gov (United States)

Levine, Mark F.; Guy, Paul W.

2007-01-01

The present study investigates pre-business students' reaction to Activity Based Learning in a lower division core required course entitled Introduction to Global Business in the business curriculum at California State University Chico. The study investigates students' preference for Activity Based Learning in comparison to a more traditional…

Management of business process design in global implementation of enterprise resource planning systems

DEFF Research Database (Denmark)

Rahimi, Fatemeh

on process standardization with corporate international management strategy and structural characteristics. Furthermore, business process design can be supported by establishing permanent central governance for BPM and horizontally integrating the BPM function with the IT function at the strategic......Investments in global enterprise resource planning (ERP) systems are typically carried out as a part of the globalization process in multinational corporations (MNCs). Global ERP systems support integration and control in MNCs in an important way by establishing a common language across an MNC...... and findings from case studies in nine organizations, the study addresses the three prescriptive research questions through five descriptive studies. First, by deploying alternative theories, this study explores the strategic, institutional, organizational, and relational factors that influence business...

75 FR 28298 - Avaya Inc., Worldwide Services Group, Global Support Services (GSS) Organization, Including On...

Science.gov (United States)

2010-05-20

...., Worldwide Services Group, Global Support Services (GSS) Organization, Including On-Site Leased Workers From..., Highlands Ranch, CO; Including Employees in Support of Avaya Inc., Worldwide Services Group, Global Support... workers of Avaya Inc., Worldwide Services Group, Global Support Services (GSS) Organization, including on...

Designing a Business Model for Environmental Monitoring Services Using Fast MCDS Innovation Support Tools

Directory of Open Access Journals (Sweden)

Tuomo Eskelinen

2017-11-01

Full Text Available The free availability of open data provides opportunities to start new businesses and gain business intelligence. However, although data is often used to support decisions and actions, the possibilities offered by modern sensor technologies with connections to cloud-based data collection services are not being effectively capitalized. Data collection systems are also not generally open source solutions, even though open and flexibly adjustable systems would broaden the opportunities for solutions and larger revenue streams. In this article, we used action research methods to discover new business opportunities in a semi-open information system that utilizes environmental monitoring data. We applied a four-stage innovation process for industry, which included context definition, idea generation, and selection, and produced multi-criteria decision support (MCDS data to help the design of business model. This was done to reveal business opportunities for an environmental monitoring service. Among these opportunities, one service-style business model canvas was identified as feasible and selected for further development. We identified items that are needed in the commercialization process of environmental monitoring services. Our process combines open environmental monitoring data, participative innovation process, and MCDS support, and it supports and accelerates a co-creative business model creation process that is cost-beneficial in terms of saving time. The results are applicable to the creation of an open data information system that supports data-driven innovation.

Smart services – characteristics, challenges, opportunities and business models

Directory of Open Access Journals (Sweden)

Marquardt Katrin

2017-07-01

Full Text Available “Industry 4.0”, “Digitalization”, “Internet of Things” and “Smart Services” are the today’s buzzwords when tracking economic news. It is to ask about the meaning of those phrases. The world has changed over the last decade from a mainly physical to software controlled economy and the information technology has become an integral part of our industry and society in its entirety. Nowadays it is no longer the product that matters it is the data that are generated by using the product or service. Those usage data collected and analyzed commence new business models and services. The economic future of a company will much more rely on the ability to collect and use the data to generate Smart Services for their customers and to transform from a simple product supplier to an entertainment provider. However there are not only opportunities there are also challenges on the way to that new services which needs to be known and considered. For instance the development cycles need to be faster, the business models need to be adjusted and the positive financial results will not come into the picture on the first day. Based on those thoughts and while there only a handful of researches about that new services exists, the main purpose of the present study is at first, to gain a common understanding about the meaning and the characteristics of Smart Services and their adjacencies. Secondly, the study summarizes the identified challenges and opportunities in relation to them. Thirdly, the author introduce and explain the main business models usable for those Smart Services and the requirements for starting the transformation towards those services. The aim of this paper is to set a basis for this exciting and relatively unsought topic and to produce an interest in further empirical and practical researches in this area. The methodologies used for this research are a systematic literature review and an evaluation of existing studies with the

76 FR 10628 - International Product Change-International Business Reply Service Contract

Science.gov (United States)

2011-02-25

...Postal Service gives notice of filing a request with the Postal Regulatory Commission to add International Business Reply Service Competitive Contract 3 to the Competitive Products List pursuant to 39 U.S.C. 3642.

Bundling into the future - Structural conditions for business model design in new ICT services

DEFF Research Database (Denmark)

Henten, Anders; Godø, Helge

of services in terms of structural conditions market-wise and in regulatory terms. As the two service categories are relatively new on the market, dominating business model designs have not yet settled and the strategic choices of companies are still open. Being on the market, the discussion on the business......Based on a case study of multi-play and mobile voice over IP (MVoIP) in primarily Denmark and Norway, the paper presents an analysis of the structural conditions for the design of business models regarding new information and communication services. Multi-play and MVoIP represent different kinds...

It Is a Small World after All: Teaching Business Ethics in a Global Environment

Science.gov (United States)

Budden, Connie B.; Budden, Michael C.

2011-01-01

Increasingly, managers and employees are facing ethical issues when conducting business in the global marketplace. Business educators attempting to teach appropriate ethical behavior and develop skills for dealing with complex ethical situations need to incorporate realistic case scenarios to challenge students. Such cases should appropriately…

Students’ Perceptions about Role of Faculty and Administrative Staff in Business Education Service Quality Assessment

Directory of Open Access Journals (Sweden)

Maja Arslanagić-Kalajdžić

2014-06-01

Full Text Available This paper focuses on dimensions of the perceived service quality measurement for business schools. We propose an adapted SERVQUAL measure of expected and perceived quality, where employees at business schools are split into two groups: faculty and administrative staff, and assessed separately. This measure represents a tool for comparable service quality assessment at business schools. Empirical data were collected among undergraduate students in a developing economy. A total of 282 respondents were used to assess the overall fit of the proposed model and to test the differences between the expectations and the perceptions of service quality in a business school. The results support usability of the proposed adapted SERVQUAL measure. Therefore, the study contributes to the existing literature reporting the findings on service quality in an educational context.

Deriving business processes with service level agreements from early requirements

NARCIS (Netherlands)

Frankova, Ganna; Seguran, Magali; Gilcher, Florian; Trabelsi, Slim; Doerflinger, Joerg; Aiello, Marco

When designing a service-based business process employing loosely coupled services, one is not only interested in guaranteeing a certain flow of work, but also in how the work will be performed. This involves the consideration of non-functional properties which go from execution time and costs, to

47 CFR 76.1905 - Petitions to modify encoding rules for new services within defined business models.

Science.gov (United States)

2010-10-01

... services within defined business models. 76.1905 Section 76.1905 Telecommunication FEDERAL COMMUNICATIONS... Rules § 76.1905 Petitions to modify encoding rules for new services within defined business models. (a) The encoding rules for defined business models in § 76.1904 reflect the conventional methods for...

13 CFR 107.900 - Management fees for services provided to a Small Business by Licensee or its Associate.

Science.gov (United States)

2010-01-01

... 13 Business Credit and Assistance 1 2010-01-01 2010-01-01 false Management fees for services... Licensees Management Services and Fees § 107.900 Management fees for services provided to a Small Business... apply to management services that you or your Associate provide to a Small Business that you do not...

The value of business incubation services for early stage start-ups

DEFF Research Database (Denmark)

Jakobsen, Brian; Tanev, Stoyan; Jensen, Søren

2017-01-01

of the needs of early stage start-ups since they: i) do not have a well-articulated business model but work towards establishing one; ii) operate under conditions of significantly high risks and uncertainties; and iii) have not developed the minimum viable set of partners that would enable them to demonstrate...... in specific incubation programs. The findings should contribute to existing literature within the topic of business-incubation, as well as provide managers of both incubators and start-ups with actionable insights about the ways of maximizing the value of incubation services.......The paper focuses on conceptualizing the value of business incubation services for early stage start-ups that are typical of university-based entrepreneurial ecosystems. The challenge of such conceptualization consists in two main issues. The first issue is taking into account the specificity...

Synthesizing Service Composition Models on the Basis of Temporal Business Rules

Institute of Scientific and Technical Information of China (English)

Jian Yu; Yan-Bo Han; Jun Han; Yan Jin; Paolo Falcarin; Maurizio Morisio

2008-01-01

Transformational approaches to generating design and implementation models from requirements can bring effectiveness and quality to software development. In this paper we present a framework and associated techniques to generate the process model of a service composition from a set of temporal business rules. Dedicated techniques including pathfinding, branching structure identification and parallel structure identification are used for semi-automatically synthesizing the process model from the semantics-equivalent Finite State Automata of the rules. These process models naturally satisfy the prescribed behavioral constraints of the rules. With the domain knowledge encoded in the temporal business rules,an executable service composition program, e.g., a BPEL program, can be further generated from the process models. A running example in the e-business domain is used for illustrating our approach throughout this paper.

INTERACTION BEHAVIOUR LEADING TO COMFORTIN SERVICE ENCOUNTER OF NOTEBOOK PERIPHERAL SERVICE CENTER BUSINESS

OpenAIRE

Dr. Wachyudi.N.*

2018-01-01

This study aims to determine the effect of interaction behavior that elicits a sense of comfort for customers in the service encounter of notebook peripheral business, and investigating the mediating role of comfort on overall service quality, customer satisfaction, word of mouth and the repurchase intention. Based on 250 valid responses collected from a survey questionnaire used structural equation modeling (SEM) to examine the research model. The findings showed that all hypotheses on the r...

Developing a business-practice model for pharmacy services in ambulatory settings.

Science.gov (United States)

Harris, Ila M; Baker, Ed; Berry, Tricia M; Halloran, Mary Ann; Lindauer, Kathleen; Ragucci, Kelly R; McGivney, Melissa Somma; Taylor, A Thomas; Haines, Stuart T

2008-02-01

A business-practice model is a guide, or toolkit, to assist managers and clinical pharmacy practitioners in the exploration, proposal, development and implementation of new clinical pharmacy services and/or the enhancement of existing services. This document was developed by the American College of Clinical Pharmacy Task Force on Ambulatory Practice to assist clinical pharmacy practitioners and administrators in the development of business-practice models for new and existing clinical pharmacy services in ambulatory settings. This document provides detailed instructions, examples, and resources on conducting a market assessment and a needs assessment, types of clinical services, operations, legal and regulatory issues, marketing and promotion, service development and exit plan, evaluation of service outcomes, and financial considerations in the development of a clinical pharmacy service in the ambulatory environment. Available literature is summarized, and an appendix provides valuable citations and resources. As ambulatory care practices continue to evolve, there will be increased knowledge of how to initiate and expand the services. This document is intended to serve as an essential resource to assist in the growth and development of clinical pharmacy services in the ambulatory environment.

75 FR 69047 - Proposed Information Collection; Comment Request; Questionnaire on Business-Related Visa Processes

Science.gov (United States)

2010-11-10

... active in the global economy. The facilitation of business travel is a priority of Secretary's and very... Request; Questionnaire on Business-Related Visa Processes AGENCY: International Trade Administration... products, services, capital, and people create a positive business environment for their domestic firms...

Global Cities and Multinational Enterprise Location Strategy

DEFF Research Database (Denmark)

Goerzen, Anthony; Geisler Asmussen, Christian; Nielsen, Bo Bernhard

2013-01-01

We combine the concept of location derived by economic geographers with theories of the multinational enterprise (MNE) and the liability of foreignness developed by international business scholars, to examine the factors that propel MNEs toward, or away from, “global cities”. We argue that three...... distinctive characteristics of global cities – global interconnectedness, cosmopolitanism, and abundance of advanced producer services – help MNEs overcome the costs of doing business abroad, and we identify the contingencies under which these characteristics combine with firm attributes to exert......- and subsidiary-level factors, including investment motives, proprietary capabilities, and business strategy. Our study provides important insights for international business scholars by shedding new light on MNE location choices and also contributes to our understanding of economic geography by examining...

Emergence of a global science-business initiative for ocean stewardship.

Science.gov (United States)

Österblom, Henrik; Jouffray, Jean-Baptiste; Folke, Carl; Rockström, Johan

2017-08-22

The ocean represents a fundamental source of micronutrients and protein for a growing world population. Seafood is a highly traded and sought after commodity on international markets, and is critically dependent on healthy marine ecosystems. A global trend of wild stocks being overfished and in decline, as well as multiple sustainability challenges associated with a rapid growth of aquaculture, represent key concerns in relation to the United Nations Sustainable Development Goals. Existing efforts aimed to improve the sustainability of seafood production have generated important progress, primarily at the local and national levels, but have yet to effectively address the global challenges associated with the ocean. This study highlights the importance of transnational corporations in enabling transformative change, and thereby contributes to advancing the limited understanding of large-scale private actors within the sustainability science literature. We describe how we engaged with large seafood producers to coproduce a global science-business initiative for ocean stewardship. We suggest that this initiative is improving the prospects for transformative change by providing novel links between science and business, between wild-capture fisheries and aquaculture, and across geographical space. We argue that scientists can play an important role in facilitating change by connecting knowledge to action among global actors, while recognizing risks associated with such engagement. The methods developed through this case study contribute to identifying key competences in sustainability science and hold promises for other sectors as well.

Emergence of a global science–business initiative for ocean stewardship

Science.gov (United States)

Jouffray, Jean-Baptiste; Folke, Carl; Rockström, Johan

2017-01-01

The ocean represents a fundamental source of micronutrients and protein for a growing world population. Seafood is a highly traded and sought after commodity on international markets, and is critically dependent on healthy marine ecosystems. A global trend of wild stocks being overfished and in decline, as well as multiple sustainability challenges associated with a rapid growth of aquaculture, represent key concerns in relation to the United Nations Sustainable Development Goals. Existing efforts aimed to improve the sustainability of seafood production have generated important progress, primarily at the local and national levels, but have yet to effectively address the global challenges associated with the ocean. This study highlights the importance of transnational corporations in enabling transformative change, and thereby contributes to advancing the limited understanding of large-scale private actors within the sustainability science literature. We describe how we engaged with large seafood producers to coproduce a global science–business initiative for ocean stewardship. We suggest that this initiative is improving the prospects for transformative change by providing novel links between science and business, between wild-capture fisheries and aquaculture, and across geographical space. We argue that scientists can play an important role in facilitating change by connecting knowledge to action among global actors, while recognizing risks associated with such engagement. The methods developed through this case study contribute to identifying key competences in sustainability science and hold promises for other sectors as well. PMID:28784792

High Technology Service Value Maximization through an MCDM-Based Innovative e-Business Model

Science.gov (United States)

Huang, Chi-Yo; Tzeng, Gwo-Hshiung; Ho, Wen-Rong; Chuang, Hsiu-Tyan; Lue, Yeou-Feng

The emergence of the Internet has changed the high technology marketing channels thoroughly in the past decade while E-commerce has already become one of the most efficient channels which high technology firms may skip the intermediaries and reach end customers directly. However, defining appropriate e-business models for commercializing new high technology products or services through Internet are not that easy. To overcome the above mentioned problems, a novel analytic framework based on the concept of high technology customers’ competence set expansion by leveraging high technology service firms’ capabilities and resources as well as novel multiple criteria decision making (MCDM) techniques, will be proposed in order to define an appropriate e-business model. An empirical example study of a silicon intellectual property (SIP) commercialization e-business model based on MCDM techniques will be provided for verifying the effectiveness of this novel analytic framework. The analysis successful assisted a Taiwanese IC design service firm to define an e-business model for maximizing its customer’s SIP transactions. In the future, the novel MCDM framework can be applied successful to novel business model definitions in the high technology industry.

The cultural policy of gender equality the role of women in global business

OpenAIRE

Jurčić, Ana; Vrcelj, Nikolina

2013-01-01

Our time, no matter how modern and liberal it seems, still raises the question: Does cultural policy of gender equality in the 21st century really exists or gender discrimination still prevails, both in some cultures and in business? Women advance slowly in the business world, they are paid less than their male counterparts and they need more time and effort to reach the desired positions. In business, especially a global one, women in high positions are very rare. The prejudice is that women...

77 FR 72691 - Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services

Science.gov (United States)

2012-12-06

... importantly, the Small Business Act requires SBA to establish one definition of what is a small business... SMALL BUSINESS ADMINISTRATION 13 CFR Part 121 RIN 3245-AG27 Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services AGENCY: U.S. Small Business Administration...

The Brazilian Business World: the difficult adaptation to globalization

OpenAIRE

Arraes,Virgílio Caixeta

2010-01-01

The article deals with the internationalization of Brazilian businesses in the current decade. In the 1990s, Brazil embraced economic neoliberalism and promoted a huge opening up of its economy. At that time, Brazilian companies had to adapt rapidly. Twenty years later, the country has reinforced its presence in Latin America and has ensured a better position in the global markets, especially by through agricultural exports.

Business models for full service energy renovation of single-family houses in Nordic countries

DEFF Research Database (Denmark)

Mahapatra, Krushna; Gustavsson, Leif; Haavik, Trond

2013-01-01

the similarities are on how the service is provided. Even though there is strong business potential for one-stop-shop energy renovation concept, still it has been somewhat difficult to start or run such a business. Various options to overcome the hindrances to promote energy efficient renovation of detached houses...... markets are dominated by handicraft-based individual solutions. In this paper we have analyzed the opportunities for implementation of one-stop-shop business models where an overall contractor offers full-service renovation packages including consulting, independent energy audit, renovation work, follow......-up (independent quality control and commissioning) and financing. A comparative assessment of emerging business models in the Nordic countries shows that different types of actors can provide such a service. Financing is included in some models. There are differences in how customers are contacted, while...

The state of the art of innovation-driven business models in the financial services industry

NARCIS (Netherlands)

Lüftenegger, E.R.; Angelov, S.A.; Linden, van der E.; Grefen, P.W.P.J.

2010-01-01

Emerging innovation-driven business models are changing the financial services landscape. Most companies are using innovation to sustain their business models. However, new entrants into the financial services market innovate in a way that disrupts the industry. Typically, directions for innovation

Modeling Business Development Services (BDS) in the Tanzania ...

African Journals Online (AJOL)

These include services that will guide them to innovations, customer satisfaction, business strategies and awareness. The second objective is to examine the extent to which BDS supply-side factors influence the successful provision of BDS. Here, the study hypothesized that factors on the supply-side (i.e., creativity and ...

Risk hedging against the fuel price fluctuation in energy service business

International Nuclear Information System (INIS)

Bannai, Masaaki; Tomita, Yasushi; Ishida, Yasushi; Miyazaki, Takahiko; Akisawa, Atsushi; Kashiwagi, Takao

2007-01-01

Energy service business, or energy service company (ESCO), is expanding among industrial users as a means of energy saving. The ESCO business normally tends to become a long-term operation. During the operation, fluctuations of fuel and electricity costs significantly impact on the stability of the profit from ESCO business. Therefore, it is essential to reduce the risk of fuel and electricity cost fluctuations. Generally, a transaction called ''financial derivative'' is used as a measure of hedging against the fuel price fluctuation. In the case of ESCO business, it is necessary to manage the risk of both electricity and fuel price fluctuations because the variation in electricity price strongly affects the profit from ESCO as that in fuel price does. In this paper, the stabilization of the ESCO profit using financial derivatives was discussed by quantitative analyses of the actual data from existing plants. Case studies revealed that the appropriate volume of the fuel derivative implementation was less than a half of the fuel consumption at the ESCO facilities, and it ranged from 5% to 50%. (author)

Managing Service Development (SaaS) as a project: business process modeling

OpenAIRE

Iliadi, Vasiliki; Ηλιάδη, Βασιλική

2017-01-01

In the context of the present thesis, we will be studying core principles of Business Process Management, and how we can take advantage of them in combination with Project Management Methodologies and modeling tools in the context of Software as a Service businesses and their development. Initially we provide the reader with an introduction to Business Process Management, how it can be used, and how the life cycle is structured. We further define the first three phases of the life cycle to...

The market of human organs: a window into a poorly understood global business.

Science.gov (United States)

Surman, O S; Saidi, R; Purtilo, R; Simmerling, M; Ko, D; Burke, T F

2008-03-01

The global demand for human organs has set the stage for an exploding and poorly understood global business in human organs. Whenever there is demand for a product, the opportunity for business arises. The form that a business takes is dependent on a complex network of inputs and outputs, each affecting the others. Historically, the details of any specific market are drastically underestimated. Nowhere is this truer than in the market of human organs. The drivers, which propel the "goods" of human organs, form a flourishing business. Critical analysis is essential to understanding of the supply and demand sides and to determine the role of government in regulating the industry. Governmental groups have dismissed formation of a regulated market for organ sales. The concept is nonetheless a topic of active discussion, motivated by the suffering of patients in need of organs and exploitation of the victims of human trafficking. Ethical principles have been invoked on each side of the ensuing debate. Theory in the absence of sufficient data is shaky ground for enactment of new policy. The Aristotelian concept of "practical wisdom" and the pragmatism of William James illuminate the importance of scientific investigation as guide to policy formation. How will stakeholders benefit or lose? What impact might be anticipated in regard to organized medicine's social contract? What can we learn about cross-cultural differences and their effect on the global landscape?

Business communication and globalized English: recent definitions and applications of a concept across the corporate world

Directory of Open Access Journals (Sweden)

Fee-Alexandra HAASE

2014-10-01

Full Text Available This article approaches ‘business communication’ as a multi-layered economic phenomenon of the corporate society of the globalized business world. In academic education systems and in the business world under the term ‘business communication’ various definitions exist, which are applied across the fields of academic studies and in the business world. After the comparison of definitions of ‘business communication’, we demonstrate the various layers of business communication in the contemporary corporate world based upon a model of the corporate world and these cases using examples of companies implementing ‘business communication’ into their corporate structure.

Public private partnerships in global food governance: business engagement and legitimacy in the global fight against hunger and malnutrition

OpenAIRE

Kaan , Christopher; Liese , Andrea

2010-01-01

Abstract This article compares two transnational public?private partnerships against hunger and malnutrition, the Global Alliance for Improved Nutrition and the International Alliance Against Hunger with regard to their degree of business involvement and their input and output legimacy. We examine the participation of stakeholders, the accountability and transparency of the decision-making process, and the perceived provision of a public good. We identify a link between business in...

Global Carriers’ Governance and Business Scope

Directory of Open Access Journals (Sweden)

Taylor Tae Hwee Lee

2016-09-01

Full Text Available Recent structural changes to the shipping industry triggered severe liquidity risks for not only small and medium-sized shipping lines but also global lines. Despite a severe downturn in the industry, a few lines have shown stable performance their finances. This study thus raises two research questions. Why do a few shipping lines maintain stable financial performance (FP? How much does the governance feature (GVF and the business scope (BSC influence FP? To answer these questions, this research uses regression analysis (RA to verify the relationships among the variables, GVF, BSC, and FP. The result of the RA showed a positive relationship between BSC and FP, but slight relationship between BSC and GVF and between knowledge and FP.

Business intelligence and service-oriented architecture: a Delphi study

NARCIS (Netherlands)

Mueller, Roland; Linders, Stefan; Ferreira Pires, Luis

Although service-oriented architecture (SOA) is becoming increasingly popular in enterprise application rchitectures, little is known about how SOA could support and influence the use and implementation of business intelligence (BI). We applied the Delphi method in order to identify opportunities

Third Party Services for Enabling Business-to-Business Interactions

Science.gov (United States)

Shrivastava, Santosh

Business-to-business (B2B) interactions concerned with the fulfilment of a given business function (e.g., order processing) requires business partners to exchange electronic business documents and to act on them. This activity can be viewed as the business partners taking part in the execution of a shared business process, where each partner is responsible for performing their part in the process. Naturally, business process executions at each partner must be coordinated at run-time to ensure that the partners are performing mutually consistent actions (e.g., the seller is not hipping a product when the corresponding order has been cancelled by the buyer). A number of factors combine to make the task of business process coordination surprisingly hard:

Problems of Ensuring Complex Business Security in the Conditions of Modern Globalization

OpenAIRE

Anatoliy Petrovich Sterkhov

2015-01-01

From the viewpoint of ensuring complex business security, the relevance of the present work is associated with the rationale of multilevel hierarchical approach to the classification of security threats in the age of globalization. The specificity of the threats specific to one or another level of the economy, helps to better understand and consequently to build an effective system of ensuring complex business security. For each of the nine hierarchical levels of the economy the author identi...

Text-analytic Measurement of Effectuation and Causation Orientations among Small and Global Business Managers

DEFF Research Database (Denmark)

Mattsson, Jan; Helmersson, Helge

2012-01-01

We demonstrate how one can measure overall quality in texts gathered from interviews by means of PERTEX text analytic method. We compare text analytic measures and content for locally active Scandinavian small business managers and globally operating Indian IT managers when recapitulating......-components we are also able to display the degree of fragmentation, focus and integration in the text. We show how AFFI measures differ between managers with a causation or effectuation orientation irrespective of their role as small business manager or as an established global manager. Hence, we posit...... that effectuation and causation orientations may be generic characteristic of managers in general....

77 FR 7489 - Small Business Size Standards: Professional, Technical, and Scientific Services

Science.gov (United States)

2012-02-10

... would (1) provide a competitive advantage to larger firms over their truly small counterparts; (2) allow... Vol. 77 Friday, No. 28 February 10, 2012 Part V Small Business Administration 13 CFR Part 121 Small Business Size Standards: Professional, Technical, and Scientific Services; Final Rule #0;#0...

Feasibility of Cloud Services for Customer Relationship Management in Small Business : A Drupal Approach towards Software as a Service

OpenAIRE

Sun, Liang

2012-01-01

Information has value. All kinds of business should have information systems for business growth. Software is used for business management and entrepreneurship resource planning worldwide. However, its shortages turn out to be more and more obvious in recent years. Software as a Service (SaaS) is thus regarded as one serious alternative of software. Customer Relationship Management (CRM) is of vital importance in today’s business. SaaS adoption for CRM then becomes a trend in Small and Medium...

Reinforcement Learning Based Web Service Compositions for Mobile Business

Science.gov (United States)

Zhou, Juan; Chen, Shouming

In this paper, we propose a new solution to Reactive Web Service Composition, via molding with Reinforcement Learning, and introducing modified (alterable) QoS variables into the model as elements in the Markov Decision Process tuple. Moreover, we give an example of Reactive-WSC-based mobile banking, to demonstrate the intrinsic capability of the solution in question of obtaining the optimized service composition, characterized by (alterable) target QoS variable sets with optimized values. Consequently, we come to the conclusion that the solution has decent potentials in boosting customer experiences and qualities of services in Web Services, and those in applications in the whole electronic commerce and business sector.

Global Partnerships in Business Communication: An Institutional Collaboration between the United States and Cuba

Science.gov (United States)

Sapp, David Alan

2004-01-01

Many U.S. universities are developing interinstitutional partnerships in global business communication. Benefits include preparing students for the workplace by immersing them in intercultural projects and increasing the complexity of their understanding of the global economy. Challenges can range from technological constraints and scarce…

The Impact of Business Development Services on Entrepreneurial Orientation and Performance of Small and Medium Enterprises in Kenya

Directory of Open Access Journals (Sweden)

Washington Oduor Okeyo

2014-07-01

Full Text Available This study examined the influence of business development services on entrepreneurial orientation and performance. The study analyzed a total of 97 small and medium enterprises in Kenya out of a sample of 150 organizations. Data was collected in Nairobi county through a combination of drop and pick methods. Cronbach’s alpha was used to measure reliability of the instrument during a pilot phase of the study. The collected data was analyzed in Statistical Package for Social Sciences using descriptive, correlation and multiple linear regressions techniques. The results show that there is a positive relationship between business development services and performance. They also demonstrate that business development services affect entrepreneurial orientation of the studied firms. However, the results indicate that entrepreneurial orientation does not mediate the relationship between business development services and performance. In conclusion, the firms studied and their similar counterparts should strive to access and use business development services. They should also adopt entrepreneurial inclination to improve how business development services may assist them achieve better performance. Recommendations and areas for further studies are also suggested.

77 FR 58739 - Small Business Size Standards: Educational Services

Science.gov (United States)

2012-09-24

... Business Investment Company (SBIC), 7(a), and Certified Development Company (CDC or 504) Loan Programs... examines its characteristics (such as average firm size, startup costs, industry competition, and... logistic and support services. Second, the commenter maintained that the value of Federal contracts has...

78 FR 66276 - Determination of Rates and Terms for Business Establishment Services

Science.gov (United States)

2013-11-05

...). The revisions read as follows: Sec. 384.4 Terms for making payment of royalty fees and statements of... LIBRARY OF CONGRESS Copyright Royalty Board 37 CFR Part 384 [Docket No. 2012-1 CRB Business Establishments II] Determination of Rates and Terms for Business Establishment Services AGENCY: Copyright Royalty...

National Report on the Energy Efficiency Service Business in Sweden

OpenAIRE

Stenqvist, Christian; Nilsson, Lars J

2009-01-01

The ChangeBest project is supported by the Intelligent Energy Europe Programme of the European Commission. The purpose of the project is to promote the development of an energy efficiency service (EES) market. The project provides good practice examples of changes in energy service business, strategies, and supportive policies and measures in the course of the implementation of Directive 2006/32/EC on Energy End-Use Efficiency and Energy Services. This report presents the sitauation o...

Best Practice No 177: Best practice guideline: writing a business case for service development in pathology.

Science.gov (United States)

Galloway, M J

2004-04-01

This guideline reviews the introduction and development of business planning in the National Health Service. A guideline for writing a business case for service development that would form part of a pathology business plan has been developed. This guideline outlines six steps that are required in the preparation of a business case. The format of the guideline has been developed largely from other national guidelines that have been published for the development of capital projects. In view of the publication of these guidelines, the scope of this guideline excludes business cases for information, management, and technology projects and large capital projects.

CORPORATE SOCIAL RESPON SIBILITY THROUGH THE GLOBAL COMPACT: BETWEEN BUSINESS AND SOCIETY

Directory of Open Access Journals (Sweden)

EDUARDO GOMES

2017-01-01

Full Text Available Corporate social responsibility of business is becoming an increasingly relevant subject of research  in political science, sociology, economics and law. The social responsibility of business is becoming  the object of close attention of both governmental and nongovernmental organizations, and the  priority of its development is provided at the national, supranational and international levels. This  article considers the political and legal dimensions of the model of corporate social responsibility  implemented through the Global Compact as an unprecedented private initiative of the United  Nations. A study of the social consequences of the Global Compact offers the opportunity to  observe the development of an extremely important initiative: the dissemination of practices and  models of corporate social responsibility and the possible implications of this action for society, for  business and for the United Nations itself. Corporate social responsibility, having an internal and  external dimension, social and political content, goes far beyond the formal legal aspect. At the  same time, states, including the BRICS countries, interested in developing corporate social  responsibility practices, by legal means, in one way or another contribute to the development of  the most promising practices of the social responsibility of business from their point of view. The  United Nations pays special attention to the private sector as a promising tool for responding to new problems arising within the international environment. The principles formulated by the United Nations in the Global Compact are reflected and developed in the documents of other international  organizations, and then in the programs and regulatory documents of the participating countries,  and, of course, in the various codes of large and medium-sized corporations.

The impact of minimum pay implementation on small businesses operating cost and sustainability: A case of service business

Directory of Open Access Journals (Sweden)

Hanim Rusly Fariza

2017-01-01

Full Text Available The implementation of minimum wage requirement in Malaysia beginning mid 2016 seems to impact both employees and employers in different ways. While this implementation could increase household income and claimed to boost employees’ productivity, employers or business operators, on the other hand are experiencing stringent effect on their business operating cost. The effect is more significant for small business operators, including the childcare centers. Childcare industry operates in the service sector, which represents the main contributor of Malaysian SMEs. Unfortunately for the industry, there is an increasing numbers of childcare centers have to cease their operation due to inability to comply with the minimum pay requirement. In the absence of thorough understanding of the phenomena, the small businesses, particularly among institution-based childcare, is at the risk of losing their businesses. This exploratory study intends to assess how the implementation of minimum pay requirement affects the existing operating cost structure, and consequently business sustainability of Malaysian childcare industry.

Development of a method of continuous improvement of services using the Business Intelligence tools

Directory of Open Access Journals (Sweden)

Svetlana V. Kulikova

2018-01-01

Full Text Available The purpose of the study was to develop a method of continuous improvement of services using the Business Intelligence tools.Materials and methods: the materials are used on the concept of the Deming Cycle, methods and Business Intelligence technologies, Agile methodology and SCRUM.Results: the article considers the problem of continuous improvement of services and offers solutions using methods and technologies of Business Intelligence. In this case, the purpose of this technology is to solve and make the final decision regarding what needs to be improved in the current organization of services. In other words, Business Intelligence helps the product manager to see what is hidden from the “human eye” on the basis of received and processed data. Development of a method based on the concept of the Deming Cycle and Agile methodologies, and SCRUM.The article describes the main stages of development of method based on activity of the enterprise. It is necessary to fully build the Business Intelligence system in the enterprise to identify bottlenecks and justify the need for their elimination and, in general, for continuous improvement of the services. This process is represented in the notation of DFD. The article presents a scheme for the selection of suitable agile methodologies.The proposed concept of the solution of the stated objectives, including methods of identification of problems through Business Intelligence technology, development of the system for troubleshooting and analysis of results of the introduced changes. The technical description of the project is given.Conclusion: following the work of the authors there was formed the concept of the method for the continuous improvement of the services, using the Business Intelligence technology with the specifics of the enterprises, offering SaaS solutions. It was also found that when using this method, the recommended development methodology is SCRUM. The result of this scientific

A moment in time: AIDS and business.

Science.gov (United States)

Bloom, D E; Rosenfield, A

2000-09-01

Business has transformed the planet. But this gives it new responsibilities. People now expect business leaders to lead--and not just respond when things go wrong. HIV/AIDS is a global problem, with over 16.3 million people now thought to have died of the disease (Global Summary of HIV/AIDS Epidemic, UNAIDS, December 1999). Without action now, the pandemic will worsen, health services will come under relentless pressure and the number of people dying will increase exponentially. So why should business sit up and take notice? First: money. AIDS is slowly strangling many businesses and economies--and in a global market, everyone eventually suffers. Without profit, there is no business--so the business community needs to act to protect its bottom line. Second: people. Over 80% of those dying are in their 20s, 30s, and 40s. Businesses are losing workers and customers, and human networks that have taken decades to build. Third: imagination. Business is inventive, creative and fast-moving. It has the opportunity to use these strengths for the benefit of the wider community. It's time to pit business ideas (and some money, too) against the threat of AIDS. The course of the AIDS epidemic is not inevitable. The world's businesses have the skills and intensity to make a measurable difference, especially if they find public sector and NGO partners with whom they share a vision. A focused, coordinated, results-driven effort will hit AIDS hard. The HIV virus moves fast (and is mutating all the time). Business has the opportunity to make a difference. It must grasp this opportunity. And grasp if fast.

Global rule-setting for business: A critical analysis of multi-stakeholder standards

NARCIS (Netherlands)

Fransen, L.W.; Kolk, A.

2007-01-01

In the field of global rule-setting for responsible business behaviour, multi-stakeholder standards have emerged in recent years because of their potential for effective consensus-building, knowledgesharing and interest representation. Proponents also hold that multistakeholder standards could

The marketing concept of customer value of hospitality service

OpenAIRE

O.V. Gerasimenko

2015-01-01

Customer value is a significant part of marketing activity of the company, especially in the modern state of Ukrainian economy. Globalization, crisis transformation in the service sector, falling consumer demand, a glut of supply of hotel services and increased competition actualize scientific problem solving improving marketing concepts according to external challenges unstable business environment. Applying effective marketing tool businesses will proactively adapt to the turbulent business...

Decision support system in an international-voice-services business company

Science.gov (United States)

Hadianti, R.; Uttunggadewa, S.; Syamsuddin, M.; Soewono, E.

2017-01-01

We consider a problem facing by an international telecommunication services company in maximizing its profit. From voice services by controlling cost and business partnership. The competitiveness in this industry is very high, so that any efficiency from controlling cost and business partnership can help the company to survive in the very high competitiveness situation. The company trades voice traffic with a large number of business partners. There are four trading schemes that can be chosen by this company, namely, flat rate, class tiering, volume commitment, and revenue capped. Each scheme has a specific characteristic on the rate and volume deal, where the last three schemes are regarded as strategic schemes to be offered to business partner to ensure incoming traffic volume for both parties. This company and each business partner need to choose an optimal agreement in a certain period of time that can maximize the company’s profit. In this agreement, both parties agree to use a certain trading scheme, rate and rate/volume/revenue deal. A decision support system is then needed in order to give a comprehensive information to the sales officers to deal with the business partners. This paper discusses the mathematical model of the optimal decision for incoming traffic volume control, which is a part of the analysis needed to build the decision support system. The mathematical model is built by first performing data analysis to see how elastic the incoming traffic volume is. As the level of elasticity is obtained, we then derive a mathematical modelling that can simulate the impact of any decision on trading to the revenue of the company. The optimal decision can be obtained from these simulations results. To evaluate the performance of the proposed method we implement our decision model to the historical data. A software tool incorporating our methodology is currently in construction.

Validated Competency Task Lists for General Merchandise Retailing, Food Service Management, and Business and Personal Services Marketing.

Science.gov (United States)

Faught, Suzanne G.

This publication contains competency task lists that address principal entry-level and career-sustaining jobs in the occupational categories of general merchandise retailing, food service management, and business and personal services marketing. Section I, Development of the Competency Task Lists, provides details on how the competencies were…

Business Models for Mobile Media Services : A case study in China mainland market

OpenAIRE

Huang, Jin

2012-01-01

Mobile media OTT service such as mobile music and mobile video is believed to be the next big revenue driver for mobile operator’s mobile broadband business. The media industry is willing to take mobile distribution channel to increase the content value. In Europe, there are already several successful cooperation cases between online media service provider and mobile operator, such as Spotify and Telia. However, with more complicated market and business environment in China, the mobile media ...

An African View on Global Business Ethics: Ubuntu – A Social Contract Interpretation

Directory of Open Access Journals (Sweden)

Lothar Auchter

2017-07-01

Full Text Available In recent years there has been growing interest in Ubuntu, a communitarian African phi-losophy based on virtues such as tolerance, reciprocity, compassion and harmony. Several authors have suggested theoretical ways in which it might be applied to the field of business management and business ethics. This paper tries to show, that applying the categories of business ethics as proposed by Donaldson/Dundee's Integrative Social Contract Theory (ISCT to the communita-rian Ubuntu philosophy can provide a special approach to global business ethics. The paper clari-fies in which way Ubuntu values are particular to Africa and universal at the same time. It also shows that ‘harmony’ in the sense of Ubuntu demonstrates similarities with Japanese and Chinese managerial practices.

ERP and Knowledge Management Integration: The Case of Malaysian Business Firms

Science.gov (United States)

Supramaniam, Mahadevan; Kuppusamy, Mudiarasan

2010-01-01

In order to compete in a global environment, Malaysian business firms need to improve their products and services through best practices. This paper aims to investigate the critical success factors to adopt Enterprise Resource Planning (ERP) with knowledge management (KM) strategies among Malaysian business firms. In order to achieve the research…

Equity and the Conservation of Global Ecosystem Services

NARCIS (Netherlands)

Davidson, M.D.

This article provides a first rough sketch of how to conceptualize countries’ present and historical contributions to the loss of global ecosystem services, i.e., ecosystem services of which the delivery is global and omnidirectional, and discusses the implications of questions concerning the

Business models for full service energy renovation of single-family houses in Nordic countries

International Nuclear Information System (INIS)

Mahapatra, Krushna; Gustavsson, Leif; Haavik, Trond; Aabrekk, Synnøve; Svendsen, Svend; Vanhoutteghem, Lies; Paiho, Satu; Ala-Juusela, Mia

2013-01-01

Highlights: ► In the Nordic countries there is significant primary energy saving potential in single-family houses from 1970s. ► There are several behavioral, economical and market related hindrances to adoption of energy efficiency measures. ► One-stop-shop business models to offer full service energy renovation packages are slowly emerging. ► Marketing strategies and policy measures are required to promote full service energy renovation of single-family house. - Abstract: In Nordic countries significant primary energy saving potential exists in houses built before 1980. These old houses need to be renovated, which provides an opportunity for implementation of energy efficiency measures. However, there are several economic and market hindrances and the renovation markets are dominated by handicraft-based individual solutions. In this paper we have analyzed the opportunities for implementation of one-stop-shop business models where an overall contractor offers full-service renovation packages including consulting, independent energy audit, renovation work, follow-up (independent quality control and commissioning) and financing. A comparative assessment of emerging business models in the Nordic countries shows that different types of actors can provide such a service. Financing is included in some models. There are differences in how customers are contacted, while the similarities are on how the service is provided. Even though there is strong business potential for one-stop-shop energy renovation concept, still it has been somewhat difficult to start or run such a business. Various options to overcome the hindrances to promote energy efficient renovation of detached houses are discussed

7 CFR 2.48 - Administrator, Rural Business-Cooperative Service.

Science.gov (United States)

2010-01-01

... organizations throughout the world on subjects related to the development and operation of agricultural... Product Market Development Grant program (note to 7 U.S.C. 1621). (29) Administer the Agriculture... 7 Agriculture 1 2010-01-01 2010-01-01 false Administrator, Rural Business-Cooperative Service. 2...

Change Best.Task 2.1. National Report on the Energy Efficiency Service Business in Italy

International Nuclear Information System (INIS)

Sabbatucci, N.; Labanca, N.

2009-05-01

The aim of the Change Best project is to promote the development of an energy efficiency service (EES) market and to give good practice examples of changes in energy service business, strategies, and supportive policies and measures in the course of the implementation of Directive 2006/32/EC on Energy End-Use Efficiency and Energy Services. This report addresses Task 2.1: National Report on the Energy Efficiency Service Business in Italy. More information can be found on the website of Change Best at www.changebest.eu.

Should we expect financial globalization to have significant effects on business cycles?

OpenAIRE

Iversen, Jens

2009-01-01

Empirical research suggests that financial globalization has insignificant effects on business cycles. Based on standard theoretical models it might be conjectured that the effects should be significant. I show that this conjecture is wrong. Theoretical effects of financial globalization can be determined to any level of precision by expanding the underlying artificial samples. In contrast, in the data the effects are imprecisely estimated because of short samples. I show that if the conclusi...

United Nations Global Compact as a driver of Sustainable Development through businesses

OpenAIRE

Bereng, Reitumetse Esther

2018-01-01

The United Nations Global Compact (UNGC) was created in 2000 as a global compact between the United Nations and the Corporate Sector to induce businesses to incorporate principles that relate to human rights, labour, environment and anti-corruption into their corporate actions in order to contribute to sustainable development. This report reviews the tools used by the UNGC to ensure that its members´ strategies and operations align to the basic principles.

Flexibility in community pharmacy: a qualitative study of business models and cognitive services.

Science.gov (United States)

Feletto, Eleonora; Wilson, Laura K; Roberts, Alison S; Benrimoj, Shalom I

2010-04-01

To identify the capacity of current pharmacy business models, and the dimensions of organisational flexibility within them, to integrate products and services as well as the perceptions of viability of these models. Fifty-seven semi-structured interviews were conducted with community pharmacy owners or managers and support staff in 30 pharmacies across Australia. A framework of organisational flexibility was used to analyse their capacity to integrate services and perceptions of viability. Data were analysed using the method of constant comparison by two independent researchers. The study found that Australian community pharmacies have used the four types of flexibility to build capacity in distinct ways and react to changes in the local environment. This capacity building was manifested in four emerging business models which integrate services to varying degrees: classic community pharmacy, retail destination pharmacy, health care solution pharmacy and networked pharmacy. The perception of viability is less focused on dispensing medications and more focused on differentiating pharmacies through either a retail or services focus. Strategic flexibility appeared to offer pharmacies the ability to integrate and sustainably deliver services more successfully than other types, as exhibited by health care solution and networked pharmacies. Active support and encouragement to transition from being dependent on dispensing to implementing services is needed. The study showed that pharmacies where services were implemented and showed success are those strategically differentiating their businesses to become focused health care providers. This holistic approach should inevitably influence the sustainability of services.

Development of a business plan for women's health services, using Malcolm Baldrige Performance Excellence Criteria.

Science.gov (United States)

Caramanica, L; Maxwell, S; Curry, S

2000-06-01

A new process for business planning at Hartford Hospital was needed to achieve critical business results. This article describes the Hospital's use of the Malcolm Baldrige Performance Excellence Criteria as a way to standardize and improve business planning. Women's Health Services is one of Hartford Hospital's "centers for excellence" and one of the first to use these criteria to improve its service. Staff learned how to build their business plan upon a set of core values and concepts such as customer-driven quality, leadership that sets high expectations, continuous improvement and learning, valuing employees, faster response to market demands, management by fact, and a long-range view of the future.

Exploring Culture Theory Global Leadership and OrganizationalBehaviour Effectiveness in Cross-cultural Communication inAsian Business Negotiations

OpenAIRE

Hoo, Pin Lick Soo

2016-01-01

While certain In international business negotiations, having the knowledge of cross-cultural communication is essential especially in global business environments and thus, many researchers have spent numerous years to investigate how culture influences Asian business negotiation which has contributed to negotiation outcome. This article provides critical insight into the theoretical link of cultural dimensions of culture for international business negotiations. The proposed model suggested i...

13 CFR 108.900 - Fees for management services provided to a Small Business by a NMVC Company or its Associate.

Science.gov (United States)

2010-01-01

... 13 Business Credit and Assistance 1 2010-01-01 2010-01-01 false Fees for management services... Small Businesses by NMVC Companies Management Services and Fees § 108.900 Fees for management services... management services that you or your Associate provide to a Small Business during the term of a Financing or...

Optimization of information technology and e-business in energy supply companies. Optimierung der Informationstechnologie und e-business in Versorgungsunternehmen

Energy Technology Data Exchange (ETDEWEB)

Anon.

1999-05-31

The deregulation of the energy market in Germany keeps the marketers busy: Enterprise restructurizations, mergers, takeovers are changing the economic landscape in the energy sector, calling for new marketing strategies and product-related services for customers, as energy is becoming a merchandise, and new competitors are entering the market. In order to cope with these challenges, marketers have to elaborate a consistent IT strategy. The Total System Management (TSM) developed by the Global Services business segment of IBM is a product combining IBM's service and system know-how and is a tool enabling energy supply companies to use their IT systems for value-adding activities. TSM offers to supply companies customized solutions for effective and efficient use of their IT systems. (orig./CB)

Business Service Outsourcing: An Evolution of Concentration on Core Business Concepts and Transaction Cost Economies

Directory of Open Access Journals (Sweden)

Ahmad H. Juma'h

2000-08-01

Full Text Available Present and evaluate the literature with respect to business service outsourcing (BSO, with a particular concentration on a common form of BSO, information technology (IT. The review defines the issues with respect to BSO in terms of drivers and motivations, as well as internal and external implications for BSO companies and their contractors. BSO is an evolution of transaction cost theory and concentration on core business concepts. Although, there are several attempts to explain when a company should outsource, these theoretical frameworks are difficult to apply in practice since satisfaction is a function of expectation and the identification of activities are core commodity is not straightforward.

The Brazilian Business World: the difficult adaptation to globalization

OpenAIRE

Arraes, Virgílio Caixeta

2010-01-01

The article deals with the internationalization of Brazilian businesses in the current decade. In the 1990s, Brazil embraced economic neoliberalism and promoted a huge opening up of its economy. At that time, Brazilian companies had to adapt rapidly. Twenty years later, the country has reinforced its presence in Latin America and has ensured a better position in the global markets, especially by through agricultural exports. O artigo trata da internacionalização das empresas brasileiras na...

Global mapping of ecosystem services and conservation priorities

Science.gov (United States)

Naidoo, R.; Balmford, A.; Costanza, R.; Fisher, B.; Green, R. E.; Lehner, B.; Malcolm, T. R.; Ricketts, T. H.

2008-01-01

Global efforts to conserve biodiversity have the potential to deliver economic benefits to people (i.e., “ecosystem services”). However, regions for which conservation benefits both biodiversity and ecosystem services cannot be identified unless ecosystem services can be quantified and valued and their areas of production mapped. Here we review the theory, data, and analyses needed to produce such maps and find that data availability allows us to quantify imperfect global proxies for only four ecosystem services. Using this incomplete set as an illustration, we compare ecosystem service maps with the global distributions of conventional targets for biodiversity conservation. Our preliminary results show that regions selected to maximize biodiversity provide no more ecosystem services than regions chosen randomly. Furthermore, spatial concordance among different services, and between ecosystem services and established conservation priorities, varies widely. Despite this lack of general concordance, “win–win” areas—regions important for both ecosystem services and biodiversity—can be usefully identified, both among ecoregions and at finer scales within them. An ambitious interdisciplinary research effort is needed to move beyond these preliminary and illustrative analyses to fully assess synergies and trade-offs in conserving biodiversity and ecosystem services. PMID:18621701

Vaccines as a global imperative--a business perspective.

Science.gov (United States)

Stéphenne, Jean

2011-06-01

During the past thirty years, vaccines have experienced a renaissance. Advances in science, business, and distribution have transformed the field to the point where vaccines are recognized as a "best buy" in global health, a driver of pharmaceutical industry growth, and a key instrument of international development. With many new vaccines available and others on the horizon, the global community will need to explore new ways of ensuring access to vaccines in developing nations. So-called tiered pricing, which makes vaccines available at different prices for countries at different levels of economic development; innovative financing mechanisms such as advance market commitments or offers of long-term and high-volume contracts to vaccine producers; and technology transfers such as sharing intellectual property and production techniques among companies and countries can all play a part in bringing new life-saving vaccines for pneumonia, rotavirus, malaria, and other diseases to developing countries.

FROM THE «SOCIAL BUSINESS FACTORY» – TO THE «SOCIAL SERVICE FACTORY»

Directory of Open Access Journals (Sweden)

N. V. Vysotskaya

2010-01-01

Full Text Available Issues related to creation of organizations carrying out activities in the field of social business and social partnership are discussed as well as concepts of creation of two innovative projects «Social business factory» and «Social service factory».

BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

OpenAIRE

Ivica Batinić

2014-01-01

By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because ...

Initiating Service Encounter-based Innovation by Word-of-Business

DEFF Research Database (Denmark)

Mattsson, Jan

2015-01-01

Purpose – This paper aims to set up a natural experiment as action research and to develop a framework of cognitive distance of informants to improve the initiation of service encounter-based innovation. Design/methodology/approach – Natural experiment as action research in one Scandinavian case...... transcriptions of interviews and transcriptions. Research limitations/implications – Only one Scandinavian company and a limited number of informants were activated. Also, the time period only included the initiation phase of service encounter-based innovation. Practical implications – Three different strategies...... in an emerging innovation field, open/user-driven innovation. Theory from business marketing, service encounter and innovation is also used....

Human rights and global business: the evolving notion of corporate civil responsibility

OpenAIRE

Bachmann, Sascha-Dominik

2010-01-01

Global market participation of corporations often leads to a conflict of duties: the duty to its customers and shareholder to “do business” vs. the duty to protect the populations affected by these business operations. Today, in a reality where gross human rights violations are not only committed by states and individuals but increasingly by multinational corporations (MNCs) by aiding and abetting the actual perpetrators in the states where MNCs operate, the global recession has aggravated th...

Offering Global Collaboration Services beyond CERN and HEP

Science.gov (United States)

Fernandes, J.; Ferreira, P.; Baron, T.

2015-12-01

The CERN IT department has built over the years a performant and integrated ecosystem of collaboration tools, from videoconference and webcast services to event management software. These services have been designed and evolved in very close collaboration with the various communities surrounding the laboratory and have been massively adopted by CERN users. To cope with this very heavy usage, global infrastructures have been deployed which take full advantage of CERN's international and global nature. If these services and tools are instrumental in enabling the worldwide collaboration which generates major HEP breakthroughs, they would certainly also benefit other sectors of science in which globalization has already taken place. Some of these services are driven by commercial software (Vidyo or Wowza for example), some others have been developed internally and have already been made available to the world as Open Source Software in line with CERN's spirit and mission. Indico for example is now installed in 100+ institutes worldwide. But providing the software is often not enough and institutes, collaborations and project teams do not always possess the expertise, or human or material resources that are needed to set up and maintain such services. Regional and national institutions have to answer needs, which are growingly global and often contradict their operational capabilities or organizational mandate and so are looking at existing worldwide service offers such as CERN's. We believe that the accumulated experience obtained through the operation of a large scale worldwide collaboration service combined with CERN's global network and its recently- deployed Agile Infrastructure would allow the Organization to set up and operate collaborative services, such as Indico and Vidyo, at a much larger scale and on behalf of worldwide research and education institutions and thus answer these pressing demands while optimizing resources at a global level. Such services would

Business Strategy of Multinational Corporations Representative for Food Services - McDonald's

OpenAIRE

Voicu Oana-Luminiþa; Antonescu Eugenia; Chirilã Camelia

2011-01-01

For the catering services, the economic efficiency includes the consumers’ satisfaction and the guarantee of the hygiene of products. The integration into the EU imposes obligations on all service providers that are related to human nutrition. In this context, McDonald’s promotes four basic principles of business philosophy: Quality, Service, Cleanliness and Value. These principles are valid in every restaurant in the world. The focus on the customer, the employee value, material management a...

Global warming and the forest fire business in Canada

International Nuclear Information System (INIS)

Stocks, B.J.

1991-01-01

The current forest fire situation in Canada is outlined, and an attempt is made to predict the impact of global warming on the forest fire business in Canada. Despite the development of extremely sophisticated provincial and territorial fire management systems, forest fires continue to exert a tremendous influence on the Canadian forest resource. Research into the relationship between climate warming and forest fires has fallen into two categories: the effect of future global warming on fire weather severity, and the current contribution of forest fires to global atmospheric greenhouse gas budgets. A 46% increase in seasonal fire severity across Canada is suggested under a doubled atmospheric carbon dioxide concentration scenario. Approximately 89% of carbon released to the atmosphere by forest fire burning is in the form of carbon dioxide, 9% is carbon monoxide, and the remaining carbon is released as methane or non-methane hydrocarbons. It is estimated that forest fires in northern circumpolar countries contribute from 1-2% of the carbon released globally through biomass burning. Fire may be the agent by which a northerly shift of forest vegetation in Canada occurs. 13 refs., 2 figs

76 FR 4726 - Avaya Global Services, AOS Service Delivery, Worldwide Services Group, Including Workers Whose...

Science.gov (United States)

2011-01-26

... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-74,411] Avaya Global Services, AOS Service Delivery, Worldwide Services Group, Including Workers Whose Unemployment Insurance (UI) Wages Are Reported Through Diamondware, Ltd and Nortel Networks, Inc., Including Workers Working at...

Exploring a business to business recurring revenue framework for the delivery of software as a service through a cloud computing channel

OpenAIRE

Dempsey, David

2015-01-01

Cloud Computing (CC) is creating a new paradigm for the distribution of computer software applications. Within this context CC enabled Software as a Service (SaaS) fundamentally changes the revenue expectations and business model for the application software industry. This study considers the revenue expectation of the CC industry and its dependency on renewal subscriptions, while the study focuses on SaaS in the Business-to-Business (B2B) domain, delivered through the CC chann...

An Assessment of Experiential Learning of Global Poverty Issues through International Service Projects

Science.gov (United States)

Le, Quan V.; Raven, Peter V.

2015-01-01

Service learning has been used to supplement a standard business curriculum, but not typically in an international business context. We report the results of two short-term study abroad programs in which we incorporated service learning projects, one in Cambodia and the other in Vietnam. Our objective is to assess how we organized and delivered…

The effect of service experiences over time on a supplier's retention of business customers

NARCIS (Netherlands)

Bolton, Ruth N.; Lemon, Katherine N.; Bramlett, Matthew D.

2006-01-01

This paper examines the link between a supplier's marketing and service operations and its business customers' subsequent repatronage behavior. We develop a dynamic model of service contract renewal for an individual firm, at the contract level, recognizing interdependencies among service contract

A QFD-Based Evaluation Method for Business Models of Product Service Systems

Directory of Open Access Journals (Sweden)

Tianyang Li

2016-01-01

Full Text Available Organizations have been approaching Product Service Systems (PSS in unoptimized business model fashions. This is partially because there is ineffective evaluation of PSS business models. Therefore, a more sufficient evaluation method might advance the evaluation of PSS business models and assist organizations that are considering a servitisation strategy. In this paper, we develop a value oriented method by using the Quality Function Deployment (QFD technique to employ correlations derived from the design information of PSS business models to evaluate these PSS business models. We describe the method applying steps and its practical application in a real life case study. This method improves the formulation of an evaluation step within a design process of PSS business models based on correlations of different dimensions of the PSS value and PSS business models; it allows a balance between the customer value and organization value that are delivered by PSS business models to be made quantitatively. Finally, it fosters the effective utilization of the design information accumulated in the earlier part of the design process to quantitatively evaluate whether a PSS business model is optimized for providing appropriate values for customers and organizations.

Editorial Special issue: Operations Management in Service Systems Downloaded from

OpenAIRE

Babai , Mohamed Zied; Jouini , Oualid

2013-01-01

International audience; The service sector is the largest sector of the economy in most industrialized nations, and is fast becoming the largest sector in developing nations as well. Driven by today's new business environment, including advanced telecommunications, accelerated business globalization, increased automation and highly on-demand and competitive innovations, the complexity of the operations management of service systems is continuously increasing. Managers of service systems are w...

Consultancy and innovation the business service revolution in Europe

CERN Document Server

Wood, Peter

2003-01-01

Consultancy and Innovation links two important aspects of European economic development in the past thirty years: the pace of technical and management innovation, and the growing significance of technical and business consultancy. This book includes detailed studies of consultancy activities or 'knowledge intensive services' (KIS) in eight EU countries, written by national experts in the field.

Impact of Knowledge Intensive Business Services on Economic Performance of Sectors and Regions

Directory of Open Access Journals (Sweden)

Laurenţiu Tăchiciu

2016-02-01

Full Text Available The role of knowledge intensive services in today's economy are among the topics most frequently addressed in recent years by researchers. The major interest is targeting in particular services provided to enterprises, known internationally as knowledge intensive business services or, by abbreviation, KIBS. As a sector of the economy, KIBS consists of enterprises specializing in providing to other businesses services that require intensive use of advanced knowledge, thus characterized by the fact that intellectual input has a decisive share in the value added. Usually are considered part of this sector undertakings which have as object of activity the provision of services in the fields of research and development, design and technical assistance in implementing of new technologies including information and communication, training, management consulting, marketing and advertising, quality assurance and certification, accounting and auditing, legal consulting and assistance, architecture and construction engineering. According to the statistical classification NACE rev2, much of KIBS can be found in divisions 62, 63, 69, 71-74.

AAL service development loom--from the idea to a marketable business model.

Science.gov (United States)

Kriegel, Johannes; Auinger, Klemens

2015-01-01

The Ambient Assisted Living (AAL) market is still in an early stage of development. Previous approaches of comprehensive AAL services are mostly supply-side driven and focused on hardware and software. Usually this type of AAL solutions does not lead to a sustainable success on the market. Research and development increasingly focuses on demand and customer requirements in addition to the social and legal framework. The question is: How can a systematic performance measurement strategy along a service development process support the market-ready design of a concrete business model for AAL service? Within the EU funded research project DALIA (Assistant for Daily Life Activities at Home) an iterative service development process uses an adapted Osterwalder business model canvas. The application of a performance measurement index (PMI) to support the process has been developed and tested. Development of an iterative service development model using a supporting PMI. The PMI framework is developed throughout the engineering of a virtual assistant (AVATAR) as a modular interface to connect informal carers with necessary and useful services. Future research should seek to ensure that the PMI enables meaningful transparency regarding targeting (e.g. innovative AAL service), design (e.g. functional hybrid AAL service) and implementation (e.g. marketable AAL support services). To this end, a further reference to further testing practices is required. The aim must be to develop a weighted PMI in the context of further research, which supports both the service engineering and the subsequent service management process.

Exploring information-seeking processes by business: analyzing source and channel choices in business-to-government service interactions

NARCIS (Netherlands)

van den Boer, Yvon; Pieterson, Willem Jan; van Dijk, Johannes A.G.M.; Arendsen, R.

2016-01-01

With the rise of electronic channels it has become easier for businesses to consult various types of information sources in information-seeking processes. Governments are urged to rethink their role as reliable information source and the roles of their (electronic) service channels to provide

Value-added strategy models to provide quality services in senior health business.

Science.gov (United States)

Yang, Ya-Ting; Lin, Neng-Pai; Su, Shyi; Chen, Ya-Mei; Chang, Yao-Mao; Handa, Yujiro; Khan, Hafsah Arshed Ali; Elsa Hsu, Yi-Hsin

2017-06-20

The rapid population aging is now a global issue. The increase in the elderly population will impact the health care industry and health enterprises; various senior needs will promote the growth of the senior health industry. Most senior health studies are focused on the demand side and scarcely on supply. Our study selected quality enterprises focused on aging health and analyzed different strategies to provide excellent quality services to senior health enterprises. We selected 33 quality senior health enterprises in Taiwan and investigated their excellent quality services strategies by face-to-face semi-structured in-depth interviews with CEO and managers of each enterprise in 2013. A total of 33 senior health enterprises in Taiwan. Overall, 65 CEOs and managers of 33 enterprises were interviewed individually. None. Core values and vision, organization structure, quality services provided, strategies for quality services. This study's results indicated four type of value-added strategy models adopted by senior enterprises to offer quality services: (i) residential care and co-residence model, (ii) home care and living in place model, (iii) community e-business experience model and (iv) virtual and physical portable device model. The common part in these four strategy models is that the services provided are elderly centered. These models offer virtual and physical integrations, and also offer total solutions for the elderly and their caregivers. Through investigation of successful strategy models for providing quality services to seniors, we identified opportunities to develop innovative service models and successful characteristics, also policy implications were summarized. The observations from this study will serve as a primary evidenced base for enterprises developing their senior market and, also for promoting the value co-creation possibility through dialogue between customers and those that deliver service. © The Author 2017. Published by Oxford

In Pursuit of Happiness, Bhutan Opens to Globalization and Business

OpenAIRE

Kimberly A. Freeman, Ph.D.; Katherine C. Jackson

2013-01-01

The Kingdom of Bhutan, a small country situated on the border between China and India, has in recent years become a constitutional democratic monarchy. As part of its 2008 constitution, Bhutan committed to promote conditions that would enable the pursuit of Gross National Happiness. The countrythus initiated an effort to improve the quality of life and happiness for its citizens and has embraced globalization far more than previouslythrough attracting business, tourism, and communications. Th...

Evaluating the performance of business service providers : developing a model from multiple case studies

NARCIS (Netherlands)

Valk, van der W.; Weele, van A.J.; Kibbeling, M.I.; Baraldi, E.; Hadjikhani, A.; Waluszewski, A.

2008-01-01

Services have become an increasingly important part of many organizations' expenditures. At the same time, organizational buyers view the purchase of business services to be highly complex. The specific characteristics of services influence the purchasing process in the sense that certain steps in

Change Best.Task 2.1. National Report on the Energy Efficiency Service Business in the Netherlands

International Nuclear Information System (INIS)

Boonekamp, P.; Vethman, P.

2009-11-01

The aim of the Change Best project is to promote the development of an energy efficiency service (EES) market and to give good practice examples of changes in energy service business, strategies, and supportive policies and measures in the course of the implementation of Directive 2006/32/EC on Energy End-Use Efficiency and Energy Services. This report addresses Task 2.1: National Report on the Energy Efficiency Service Business in the Netherlands. More information can be found on the website of Change Best at www.changebest.eu.

Determinants of Attitude toward Proposed Good and Services Tax among Business Communities in Malaysia

OpenAIRE

Bidin, Zainol; Marimuthu, Munusamy; Derashid, Chek; Idris, Kamil Md; Ahmad, Norsiah

2016-01-01

Goods and Services Tax (GST) is an indirect tax reform. The decision to implement GST was made on 1 April 2015. The Malaysian business communities are concerned that Goods and Service Tax (GST) would affect their business. In order to comply with the new system, GST, Malaysian citizen need to have a positive attitude toward the GST. The rational is that taxpayers need to be positive in attitude for voluntarily compliance. By determining what factors could possibly influence attitude towards ...

13 CFR 125.8 - What definitions are important in the Service-Disabled Veteran-Owned (SDVO) Small Business...

Science.gov (United States)

2010-01-01

... 13 Business Credit and Assistance 1 2010-01-01 2010-01-01 false What definitions are important in... Business Credit and Assistance SMALL BUSINESS ADMINISTRATION GOVERNMENT CONTRACTING PROGRAMS Definitions for the Service-Disabled Veteran-Owned Small Business Concern Program § 125.8 What definitions are...

Global Mapping of Provisioning Ecosystem Services

Science.gov (United States)

Bingham, Lisa; Straatsma, Menno; Karssenberg, Derek

2016-04-01

Attributing monetary value to ecosystem services for decision-making has become more relevant as a basis for decision-making. There are a number of problematic aspects of the calculations, including consistency of economy represented (e.g., purchasing price, production price) and determining which ecosystem subservices to include in a valuation. While several authors have proposed methods for calculating ecosystem services and calculations are presented for global and regional studies, the calculations are mostly broken down into biomes and regions without showing spatially explicit results. The key to decision-making for governments is to be able to make spatial-based decisions because a large spatial variation may exist within a biome or region. Our objective was to compute the spatial distribution of global ecosystem services based on 89 subservices. Initially, only the provisioning ecosystem service category is presented. The provisioning ecosystem service category was calculated using 6 ecosystem services (food, water, raw materials, genetic resources, medical resources, and ornaments) divided into 41 subservices. Global data sets were obtained from a variety of governmental and research agencies for the year 2005 because this is the most data complete and recent year available. All data originated either in tabular or grid formats and were disaggregated to 10 km cell length grids. A lookup table with production values by subservice by country were disaggregated over the economic zone (either marine, land, or combination) based on the spatial existence of the subservice (e.g. forest cover, crop land, non-arable land). Values express the production price in international dollars per hectare. The ecosystem services and the ecosystem service category(ies) maps may be used to show spatial variation of a service within and between countries as well as to specifically show the values within specific regions (e.g. countries, continents), biomes (e.g. coastal, forest

Business Process Improvement in Organizational Design of E-Government Services.

NARCIS (Netherlands)

O.F. Aydinli; S. Brinkkemper; J.P.P. Ravesteijn

2009-01-01

This paper describes a business process and organizational re-design and implementation project for an e-government service organization. In this project the initial process execution time of a Virtual Private Network (VPN) connection request has been reduced from some 60 days to 2 days. This has

THE STRATEGY OF THE SMALL BUSINESS INFRASTRUCTURE DEVELOPMENT IN THE SERVICE SPHERE IN THE CONDITIONS OF ENTREPRENEURIAL ENVIRONMENT ENHANCEMENT

Directory of Open Access Journals (Sweden)

A. A. Dolinskay

2013-01-01

Full Text Available The necessity of strategic approach to the option of the most perspective directions of small business development in the service sphere has been stipulated in the article. The organizational infrastructure of small business in the conditions of international entrepreneurial environment enhancement in the service sphere on the basis of analytical generalization of the existing forms of small business support in the service sphere has been developed.

Global Indicators Analysis and Consultancy Experience Insights into Correlation between Entrepreneurial Activities and Business Environment

Directory of Open Access Journals (Sweden)

Jovan Krivokapić

2015-02-01

Full Text Available Many researches and practical experiences clearly indicate the existence of a strong relationship between entrepreneurial activities and the business environment in which these activities are initiated. Although this topic has been quite ignored until the late twentieth century, a lot of studies and consulting practice have contributed to the fact that there are now a number of theories concerning mentioned correlation. These theories aim to offer a model that would provide better utilization of the possibilities from the business environment which could be very important for the development from both macroeconomic and microeconomic aspects. An increasing number of articles on this topic says enough about its importance, and numerous researches by many reputable globally recognized institutions go in favor of this claim. There are many indicators that observe the economic situation in a country or a region from different aspects, so the analyses of these indicators make it possible to determine the specific relationships between entrepreneurial activities and the local and the global business environment. Given the complexity of these relations, the impact cannot be observed partially, without taking into consideration other important factors, but more detailed analyses, however, result in some useful conclusions, which in the proper context can have a positive impact on many economic factors. It is very important to emphasize the fact that the correlation between the business environment and entrepreneurial activities is bidirectional, since this influence is mutual, so that changes in one of these factors can and usually cause some modifications in the other. Frequent series of such iterations actually lead to changes in the business environment, while entrepreneurial activity changes its shape and affects the economy of a country or a region, which is of particular importance for its competitiveness in the era of globalization.

Offering Global Collaboration Services beyond CERN and HEP

CERN Document Server

Fernandes, J; Baron, T

2015-01-01

The CERN IT department has built over the years a performant and integrated ecosystem of collaboration tools, from videoconference and webcast services to event management software. These services have been designed and evolved in very close collaboration with the various communities surrounding the laboratory and have been massively adopted by CERN users. To cope with this very heavy usage, global infrastructures have been deployed which take full advantage of CERN's international and global nature. If these services and tools are instrumental in enabling the worldwide collaboration which generates major HEP breakthroughs, they would certainly also benefit other sectors of science in which globalization has already taken place. Some of these services are driven by commercial software (Vidyo or Wowza for example), some others have been developed internally and have already been made available to the world as Open Source Software in line with CERN's spirit and mission. Indico for example is now installed in 10...

How to scale SaaS business from local toglobal markets? Case of ad servers

OpenAIRE

PANDERS, TOMS

2014-01-01

This thesis will describe SaaS (Software as a Service) business in a global environment. The prior focus will be to give suggestions of models and good examples of how to scale local business into global markets. The necessary theoretical framework on software product and scalability issues is given. Qualitative research is carried out to find out how the suggested models are adopted among selected ad serving companies. The results from three different companies were analyzed to find similari...

Generational shifts in managerial values and the coming of a global business culture

NARCIS (Netherlands)

van Hoorn, A.A.J.

2013-01-01

In a globalizing world, cross-national differences in values and business culture and understanding these differences become increasingly central to a range of managerial issues. Studies of cultural (dis)similarities in the values of managers (so-called managerial values) and the development of a

Open services innovation: rethinking your business to grow and compete in a new era

National Research Council Canada - National Science Library

Chesbrough, Henry William

2011-01-01

... ideas to be taken to market by others externally. Chesbrough's forthcoming Open Services Innovation demonstrates how the open innovation approach applies to companies both in the service businesses and those that want to be there...

Global fund financing of tuberculosis services delivery in prisons.

Science.gov (United States)

Lee, Donna; Lal, S S; Komatsu, Ryuichi; Zumla, Alimuddin; Atun, Rifat

2012-05-15

Despite concerted efforts to scale up tuberculosis control with large amounts of international financing in the last 2 decades, tuberculosis continues to be a social issue affecting the world's most marginalized and disadvantaged communities. This includes prisoners, estimated at about 10 million globally, for whom tuberculosis is a leading cause of mortality and morbidity. The Global Fund to Fight AIDS, Tuberculosis and Malaria has emerged as the single largest international donor for tuberculosis control, including funding support in delivering tuberculosis treatment for the confined population. The Global Fund grants database, with an aggregate approved investment of $21.7 billion in 150 countries by the end of 2010, was reviewed to identify tuberculosis and human immunodeficiency virus/tuberculosis grants and activities that monitored the delivery of tuberculosis treatment and support activities in penitentiary settings. The distribution and trend of number of countries with tuberculosis prison support was mapped by year, geographic region, tuberculosis or multidrug-resistant tuberculosis burden, and prison population rate. We examined the types of grant recipients managing program delivery, their performance, and the nature and range of services provided. Fifty-three of the 105 countries (50%) with Global Fund-supported tuberculosis programs delivered services within prison settings. Thirty-two percent (73 of 228) of tuberculosis grants, representing $558 million of all disbursements of Global Fund tuberculosis support by the end of 2010, included output indicators related to tuberculosis services delivered in prisons. Nearly two-thirds (64%) of these grants were implemented by governments, with the remaining by civil society and other partners. In terms of services, half (36 of 73) of grants provided diagnosis and treatment and an additional 27% provided screening and monitoring of tuberculosis for prisoners. The range of services tracked was limited in scope

Research Suggestions in the Design of a Global Graduate Business Program Delivered by Online Learning

Science.gov (United States)

Puderbaugh, Amy

2015-01-01

The purpose of this paper was to examine the unique areas of concern when establishing an eLearning program in the field of global business. A survey of eLearning and a global management subject matter appears. This paper identifies potential challenges in program design and raises practical concerns for future research. [For the full proceedings,…

Contemporary Business Education: a Solution for Global Leadership Challenges

Directory of Open Access Journals (Sweden)

Tudor Cristian Ţiclău

2014-08-01

Full Text Available Education and professional development is considered central issues in civil service development and public administration reform. While this may be true, the content of such programs bears equal influence in skill acquirement, which in turn, has an impact on managerial performance (Perry, 1989. The contemporary economic and social environment poses numerous and complex challenges to public leaders, who need to be equipped with the adequate set of skills and competencies in order to have a proper response. The present paper aims to find out the whether the current educational programs from the business field can be a solution for preparing the next generation of public (and private leaders. My argument is that the latest developments in public management reform (New Public Management, Good Governance and Public Entrepreneurship combined with new demands for effectiveness, efficiency and high quality public services could increase the relevance of such programs. In support for this I presented a series of research results that point to a set of common leadership challenges that transcend the public-private divide. Finally I explored the offerings of the top 5 MBA programs in the world to see whether this is reflected in their educational programs. Not surprisingly, three out of the five programs analysed offer dual degree programs that combine business and public management education as a solution for the leadership challenges that lay ahead.

Service and the Millennial Business Student: The Motivating Influence of an E-Book Class Project

Science.gov (United States)

Arnold, William W.

2017-01-01

A commitment to voluntary service that benefits others was reinforced for students who authored an e-book on service as a class project in a senior business course. The immersive experience of writing short essays that focused on service shifted students' motivations toward service and solidified their intentions to continue with service after…

Goods and Services Tax (GST: Challenges Faced by Business Operators in Malaysia

Directory of Open Access Journals (Sweden)

Chen Loo Ern

2017-01-01

Full Text Available The objective of this study is to identify the factors affecting business operators’ awareness on the implementation of Goods and Services Tax (GST and the perceived issues and problems they may likely encounter with the implementation of GST in Malaysia. Questionnaires were distributed to 302 registered members (business operators of three Chambers of Commerce in Melaka. The findings of this study show that more than 70% of the respondents are aware of the GST mechanism and issues. The majority of the respondents also agreed that to comply with GST legislations, business operators need to have sufficient knowledge on appropriate and adequate documentation thus leading to increased compliance costs.

Impact of Domestic, Foreign, and Global Environments on International Business Decisions of Multinational Firms: A Systematic Study

OpenAIRE

Sreeramana Aithal

2017-01-01

International business decisions to be taken by executive managers of multinational firms are becoming more challenging due to uncertainties in business environment which is due to fast changing and unpredictable domestic, foreign, and global environment for long term sustainability. Even though firms are cautious and take precautions while taking decisions on international investment for production and marketing, their sustainability for a long time in a given business is shaking due to cont...

Methodology for assessing electric vehicle charging infrastructure business models

OpenAIRE

Madina, Carlos; Zamora, Inmaculada; Zabala, Eduardo

2016-01-01

The analysis of economic implications of innovative business models in networked environments, as electro-mobility is, requires a global approach to ensure that all the involved actors obtain a benefit. Although electric vehicles (EVs) provide benefits for the society as a whole, there are a number of hurdles for their widespread adoption, mainly the high investment cost for the EV and for the infrastructure. Therefore, a sound business model must be built up for charging service operators, w...

Business Case Analysis: Reconfiguration of the Frederick Memorial Healthcare System Courier Service

National Research Council Canada - National Science Library

Rauch, Nathan C

2008-01-01

This business case projects the likely benefits and costs to Frederick Memorial Hospital that would result from a decision to reconfigure its courier service by way of vehicle diversification and route realignment...

Causal relations between knowledge-intensive business services and regional employment growth

NARCIS (Netherlands)

Brenner, T.; Capasso, M.; Duschl, M.; Frenken, K.; Treibich, T.G.

2015-01-01

This paper studies the causal relations between regional employment growth in Knowledge-Intensive Business Services (KIBS) and overall regional employment growth using German labour-market data for the period 1999-2012. Adopting a recently developed technique, we are able to estimate a structural

Web Map Services (WMS) Global Mosaic

Science.gov (United States)

Percivall, George; Plesea, Lucian

2003-01-01

The WMS Global Mosaic provides access to imagery of the global landmass using an open standard for web mapping. The seamless image is a mosaic of Landsat 7 scenes; geographically-accurate with 30 and 15 meter resolutions. By using the OpenGIS Web Map Service (WMS) interface, any organization can use the global mosaic as a layer in their geospatial applications. Based on a trade study, an implementation approach was chosen that extends a previously developed WMS hosting a Landsat 5 CONUS mosaic developed by JPL. The WMS Global Mosaic supports the NASA Geospatial Interoperability Office goal of providing an integrated digital representation of the Earth, widely accessible for humanity's critical decisions.

How to implement a theory of correctness in the area of business processes and services

NARCIS (Netherlands)

Lohmann, N.; Wolf, K.; Hull, R.; Mendling, J.; Tai, S.

2010-01-01

During the previous years, we presented several results concerned with various issues related to the correctness of models for business processes and services (i. e., interorganizational business processes). For most of the results, we presented tools and experimental evidence for the computational

Digital Revolution and Innovative Business Models in Healthcare: Global Trends and Russian Realities.

Science.gov (United States)

Bereznoy, A V; Saygitov, R T

Digital revolution is one of the major global trends resulting in the unprecedented scale and depth of penetration of information and communication technologies into all sectors of national economy, including healthcare. The development of this trend brought about high expectations related to the improvement of quality of medical assistance, accessibility and economic efficiency of healthcare services. However, euphoria of the first steps of digital revolution is passing now, opening doors to more realistic analysis of opportunities and conditions of realization of the true potential hidden in the digital transformation of healthcare. More balanced perception of the peculiarities of innovation processes in the sector is coming together with understanding of the serious barriers, hampering implementation of the new ideas and practices due to complicated interweaving of social, economic, ethical and psychological factors. When taking into account the industry specifics it becomes evident that digital revolution cannot be a quick turnaround but rather would pass a number of phases and is likely to last more than one decade. In this context the article focuses on the prospects of the new business models, capable of making significant changes in today’s economic landscape of the sector (including uber-medicine, retail clinics, retainer medicine, network models of medical services). The authors also provide assessment of the current situation and perspectives of digital healthcare development in Russia.

Forest Service Global Change Research Strategy, 2009-2019 Implementation Plan

Science.gov (United States)

Allen Solomon; Richard A. Birdsey; Linda A. Joyce

2010-01-01

In keeping with the research goals of the U.S. Global Change Research Program, the climate change strategy of the U.S. Department of Agriculture (USDA), and the climate change framework of the Forest Service, this Forest Service Global Change Research Strategy, 2009-2019 Implementation Plan (hereafter called the Research Plan), was written by Forest Service Research...

Responsible Leadership in Global Business: A New Approach to Leadership and Its Multi-Level Outcomes

OpenAIRE

Voegtlin Christian; Patzer Moritz; Scherer Andreas Georg

2012-01-01

The article advances an understanding of responsible leadership in global business and offers an agenda for future research in this field. Our conceptualization of responsible leadership draws on deliberative practices and discursive conflict resolution combining the macro view of the business firm as a political actor with the micro view of leadership. We discuss the concept in relation to existing research in leadership. Further we propose a new model of responsible leadership that shows ho...

Integrating Into the Global Economy Through Services. The Case of Romania

Directory of Open Access Journals (Sweden)

Agnes Ghibuțiu

2014-04-01

Full Text Available Services represent a most important and dynamic frontier of international trade and investment. The steady expansion of trade in services and its relative resilience in the recent crisis, coupled with its key role in global production networks and its increasing potential in attracting investment provides new opportunities for countries to grow their economies and integrate into the global economy. Drawing on insights from current literature and relying on balance of payments and trade in value-added statistics, this paper examines the main developments shaping Romania’s services trade over the post-crisis years. Its aim is to assess whether the country is grabbing the new opportunities arising from services globalization. It finds that following the dramatic crisis-induced decline in the value and performance of Romania’s services trade, the outlook is now radically improving as evidenced by the strongly rebounding services flows and net exports. Nonetheless, the country’s integration into the global economy through services flows continues to remain below its potential.

Integrating into the Global Economy through Services. The Case of Romania

Directory of Open Access Journals (Sweden)

AGNES GHIBUŢIU

2014-05-01

Full Text Available Services represent a most important and dynamic frontier of international trade and investment. The steady expansion of trade in services and its relative resilience in the recent crisis, coupled with its key role in global production networks and its increasing potential in attracting investment provides new opportunities for countries to grow their economies and integrate into the global economy. Drawing on insights from current literature and relying on balance of payments and trade in value-added statistics, this paper examines the main developments shaping Romania’s services trade over the post-crisis years. Its aim is to assess whether the country is seizing the new opportunities arising from services globalization. It finds that following the dramatic crisis-induced decline in the value and performance of Romania’s services trade, the outlook is now radically improving as evidenced by strongly rebounding services flows and net exports. Nonetheless, the country’s integration into the global economy through services flows continues to remain below its potential.

The beginning of a new era - OTC's satellite business services

Science.gov (United States)

Bachmann, Erik

OTC has developed a new range of digital services which will provide business organizations in Australia with high quality private international telecommunications. This range will be known as Satnet and the paper deals with Satnet 2 which is the service offerings using medium-size earth stations (nominally 5- and 7-meter antenna apertures), installed at customers' premises. These services will rely on the Intelsat 6/4 GHz space segment. Operation will be totally digital and will be integrated with no distinction between individual applications such as voice, data, video, etc. Carrier capacities between 64 kb/s and 8.448 Mb/s can be provided and ISDN performance requirements can be supported. The paper describes key service features, systems design and transmission analysis. Consideration is also given to operation, installation and frequency coordination aspects.

Performance of multi-service system with retrials due to blocking and called-party-busy

DEFF Research Database (Denmark)

Stepanov, S.N.; Kokina, O.A.; Iversen, Villy Bæk

2008-01-01

In this paper we construct a model of a multi-service system with an arbitrary number of bandwidth flow demands, taking into account retrials due to both blocking along the route and to called-party-busy. An approximate algorithm for estimation of key performance measures is proposed, and the pro......In this paper we construct a model of a multi-service system with an arbitrary number of bandwidth flow demands, taking into account retrials due to both blocking along the route and to called-party-busy. An approximate algorithm for estimation of key performance measures is proposed...

Leveraging the Global Health Service Partnership Model for Workforce Development in Global Radiation Oncology

Directory of Open Access Journals (Sweden)

Omoruyi Credit Irabor

2017-12-01

Full Text Available A major contributor to the disparity in cancer outcome across the globe is the limited health care access in low- and middle-income countries that results from the shortfall in human resources for health (HRH, fomented by the limited training and leadership capacity of low-resource countries. In 2012, Seed Global Health teamed up with the Peace Corps to create the Global Health Service Partnership, an initiative that has introduced a novel model for tackling the HRH crises in developing regions of the world. The Global Health Service Partnership has made global health impacts in leveraging partnerships for HRH development, faculty activities and output, scholarship engagement, adding value to the learning environment, health workforce empowerment, and infrastructure development.

Global Framework for Climate Services (GFCS): status of implementation

Science.gov (United States)

Lucio, Filipe

2015-04-01

The World Climate Conference-3 (Geneva 2009) unanimously decided to establish the Global Framework for Climate Services (GFCS), a UN-led initiative spearheaded by WMO to guide the development and application of science-based climate information and services in support of decision-making in climate sensitive sectors. By promoting science-based decision-making, the GFCS is empowering governments, communities and companies to build climate resilience, reduce vulnerabilities and adapt to impacts. The initial priority areas of GFCS are Agriculture and Food Security; Disaster Risk Reduction; Health; and Water Resources. The implementation of GFCS is well underway with a governance structure now fully established. The governance structure of GFCS includes the Partner Advisory Committee (PAC), which is GFCS's stakeholder engagement mechanism. The membership of the PAC allows for a broad participation of stakeholders. The European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT), the European Commission (EC), the Food and Agriculture Organization of the UN (FAO), the Global Water Partnership (GWP), the International Federation of Red Cross and Red Crescent Societies (IFRC), the International Union of Geodesy and Geophysics (IUGG), United Nations Environment Programme (UNEP), the United Nations Institute for Training and Research (UNITAR), the World Business Council for Sustainable Development (WBCSD), the World Food Programme (WFP) and WMO have already joined the PAC. Activities are being implemented in various countries in Africa, the Caribbean, Asia and Pacific Small Islands Developing States through flagship projects and activities in the four priority areas of GFCS to enable the development of a Proof of Concept. The focus at national level is on strengthening institutional capacities needed for development of capacities for co-design and co-production of climate services and their application in support of decision-making in climate sensitive

A sustainable business model for public service organizations?

OpenAIRE

S.P. Osborne; Z. Radnor; I. Vidal; T. Kinder

2014-01-01

The current global economic recession presents significant challenges to public service organizations (PSOs) that deliver public services to local communities – irrespective of whether these organizations are situated in the public, private, or third sectors. Governments around the world have responded to this recession by a range of strategies intended to reduce public spending and generate growth. This is not the place to debate such strategies – this task has been undertaken...

Small and Home-Based Businesses: Measures of Success and the Contribution of Local Development Services

Science.gov (United States)

Brooks, Lara; Whitacre, Brian; Shideler, Dave; Muske, Glenn; Woods, Mike

2012-01-01

Small and home-based businesses have long been identified by Extension educators as an important component of economic development, particularly in rural areas. The services available to these businesses can take many forms, including management training, accessibility of local funding, providing incubation facilities, or setting up mentoring…

Do it well and do it right: The impact of service climate and ethical climate on business performance and the boundary conditions.

Science.gov (United States)

Jiang, Kaifeng; Hu, Jia; Hong, Ying; Liao, Hui; Liu, Songbo

2016-11-01

Prior research has demonstrated that service climate can enhance unit performance by guiding employees' service behavior to satisfy customers. Extending this literature, we identified ethical climate toward customers as another indispensable organizational climate in service contexts and examined how and when service climate operates in conjunction with ethical climate to enhance business performance of service units. Based on data collected in 2 phases over 6 months from multiple sources of 196 movie theaters, we found that service climate and ethical climate had disparate impacts on business performance, operationalized as an index of customer attendance rate and operating income per labor hour, by enhancing service behavior and reducing unethical behavior, respectively. Furthermore, we found that service behavior and unethical behavior interacted to affect business performance, in such a way that service behavior was more positively related to business performance when unethical behavior was low than when it was high. This interactive effect between service and unethical behaviors was further strengthened by high market turbulence and competitive intensity. These findings provide new insight into theoretical development of service management and offer practical implications about how to maximize business performance of service units by managing organizational climates and employee behaviors synergistically. (PsycINFO Database Record (c) 2016 APA, all rights reserved).

Global Framework for Climate Services (GFCS)

Science.gov (United States)

Lúcio, F.

2012-04-01

Climate information at global, regional and national levels and in timeframes ranging from the past, present and future climate is fundamental for planning, sustainable development and to help organizations, countries and individuals adopt appropriate strategies to adapt to climate variability and change. Based on this recognition, in 2009, the Heads of States and Governments, Ministers and Heads of Delegation representing more than 150 countries, 34 United Nations Organizations and 36 Governmental and non-Governmental international organizations, and more than 2500 experts present at the Third World Climate Conference (WCC - 3) unanimously agreed to develop the Global Framework for Climate Services (GFCS) to strengthen the production, availability, delivery and application of science-based climate prediction and services. They requested that a taskforce of high-level independent advisors be appointed to prepare a report, including recommendations on the proposed elements of the Framework and the next steps for its implementation. The high-level taskforce produced a report which was endorsed by the Sixteeth World Meteorological Congress XVI in May 2011. A process for the development of the implementation plan and the governance structure of the Global Framework for Climate Services (GFCS) is well under way being led by the World Meteorological Organization within the UN system. This process involves consultations that engage a broad range of stakeholders including governments, UN and international agencies, regional organizations and specific communities of practitioners. These consultations are being conducted to facilitate discussions of key issues related to the production, availability, delivery and application of climate services in the four priority sectors of the framework (agriculture, water, health and disaster risk reduction) so that the implementation plan of the Framework is a true reflection of the aspirations of stakeholders. The GFCS is envisaged as

75 FR 26793 - Beam Global Spirits & Wine, Including On-Site Leased Workers from Adecco, St. Elizabeth Business...

Science.gov (United States)

2010-05-12

... & Wine, Including On-Site Leased Workers from Adecco, St. Elizabeth Business Health, Guardsmark, and Lab... 26, 2010, applicable to workers of Beam Global Spirits & Wine, including on-site leased workers from... on-site at the Cincinnati, Ohio location of Beam Global Spirits & Wine. The Department has determined...

BUSINESS PERFORMANCE OF HEALTH TOURISM SERVICE PROVIDERS IN THE REPUBLIC OF CROATIA.

Science.gov (United States)

Vrkljan, Sanela; Hendija, Zvjezdana

2016-03-01

Health tourism can be generally divided into medical, health spa and wellness tourism. Health spa tourism services are provided in special hospitals for medical rehabilitation and health resorts, and include under medical supervision controlled use of natural healing factors and physical therapy in order to improve and preserve health. There are 13 special hospitals for medical rehabilitation and health resorts in Croatia. Most of them are financed through the state budget and lesser by sale on the market. More than half of their accommodation capacity is offered for sale on the market while the rest is under contract with the Croatian Health Insurance Fund. Domestic overnights are several times higher than foreign overnights. The aim of this study was to analyze business performance of special hospitals for medical rehabilitation and health resorts in Croatia in relation to the sources of financing and the structure of service users. The assumption was that those who are more market-oriented achieve better business performance. In proving these assumptions, an empirical research was conducted and the assumptions were tested. A positive correlation was proven in tested indicators of business performance of the analyzed service providers of health-spa tourism with a higher amount of overnight stays realized through sales on the market in relation to total overnight stays, with a greater share of foreign overnights in total of overnights and with a higher share of realized revenue on the market out of total revenue. The results of the research show that special hospitals for medical rehabilitation and health resorts that are more market-oriented are more successful in their business performance. These findings are important for planning the health and tourism policies in countries like Croatia.

E-business adoption in Nigerian Small Business Enterprises

OpenAIRE

Olayinka, Olakunle; Wynn, Martin G; Bechkoum, Kamal

2016-01-01

Within the last decade, there has been a global increase in the use of e-business by both large and small companies. Today, it is generally acknowledged that e-business provides a range of opportunities for small businesses to operate and compete effectively; however, in developing countries such as Nigeria, there is very limited research on e-business adoption in the small business sector. This paper reviews existing literature on e-business adoption in developing countries, identifies key i...

An Examination of the Utilization of Electronic Government Services by Minority Small Businesses

Science.gov (United States)

Ford, Wendy G.

2010-01-01

There are a wide variety of e-government information and services that small business owners and managers can utilize. However, in spite of all of the service incentives and initiatives to promote e-government, research studies have shown that this information is not widely accessed. Studies that explore the utilization of e-government information…

Web Based Interactive Software in International Business: The Case of the Global Market Potential System Online (GMPSO[C])

Science.gov (United States)

Janavaras, Basil J.; Gomes, Emanuel; Young, Richard

2008-01-01

This paper seeks to confirm whether students using the Global Market Potential System Online (GMPSO) web based software, (http://globalmarketpotential.com), for their class project enhanced their knowledge and understanding of international business. The challenge most business instructors and practitioners face is to determine how to bring the…

Problems of Ensuring Complex Business Security in the Conditions of Modern Globalization

Directory of Open Access Journals (Sweden)

Anatoliy Petrovich Sterkhov

2015-12-01

Full Text Available From the viewpoint of ensuring complex business security, the relevance of the present work is associated with the rationale of multilevel hierarchical approach to the classification of security threats in the age of globalization. The specificity of the threats specific to one or another level of the economy, helps to better understand and consequently to build an effective system of ensuring complex business security. For each of the nine hierarchical levels of the economy the author identifies the main threats to the business, as well as the objects and subjects of this study. It is noted that the performance of the business in the form of a complex hierarchical system depends on the principle of specification. The author gives examples of the use of the basic principles of specification. It is noted that the decomposition of the economic system from the viewpoint of its hierarchical nature is of great importance not only to the distribution of the goals and objectives of security of business levels of the system, but their subordination corresponding to each level. The result is the development of specific recommendations and elaboration of the main directions to ensure complex business security for mega-, macro-, micro-, mini-, nano - and mesoeconomic levels. Although the priority of action in multi-level hierarchical system is directed from the upper to the lower levels, the success of the system as a whole depends on the behavior of all system components. It is stated that the interaction with the environment in business occurs mainly in the lower levels of the hierarchy. The quality system of ensuring complex business security which deals with hierarchical positions, will depend not so much on top-level elements, but on response to intervention on the part of lower level, more precisely from their total effect. In other words, the quality of the system of integrated safety management business provides organized feedbacks in the system.

Business Event Notification Service (BENS)

Data.gov (United States)

Department of Veterans Affairs — BENS provides a notification of pre-defined business events to applications, portals, and automated business processes. Such events are defined in the Event Catalog,...

In Pursuit of Happiness, Bhutan Opens to Globalization and Business

Directory of Open Access Journals (Sweden)

Kimberly A. Freeman, Ph.D.

2013-07-01

Full Text Available The Kingdom of Bhutan, a small country situated on the border between China and India, has in recent years become a constitutional democratic monarchy. As part of its 2008 constitution, Bhutan committed to promote conditions that would enable the pursuit of Gross National Happiness. The countrythus initiated an effort to improve the quality of life and happiness for its citizens and has embraced globalization far more than previouslythrough attracting business, tourism, and communications. The author’s hereinaddress some of the initiatives provide the context within which these efforts have arisen.

Study on the Development of Quality Measurements Models for Steering Business Services in Relation to Customer Satisfaction

Directory of Open Access Journals (Sweden)

Katrin Marquardt

2017-02-01

Full Text Available The growing competition in the market, higher customer demands and globalisation forces the business service providers to improve their services much faster. Nowadays, it is not enough to provide good quality it is more important to delight the customers and to deliver more than they expect. Likewise, renowned research companies predicted that customer satisfaction will become the competitive differentiator within the next years. Thus, the main reasons of the present study are at first, establishing a common understanding on the term “quality” and presenting the relationship between customer satisfaction and service quality. Secondly, the study summarizes the identified factors, which mostly influence the customer satisfaction, as well as the common methods used to measure service quality in relation to these factors. Thirdly, the authors introduce and explain the newly developed six step model for establishing an effective measurement method for service quality and the proposed three level service quality model with the related measurements and outcomes. Both models will assist business service providers to protect and improve their service quality and with that their customer satisfaction. The methodology used for this research is a systematic literature review focused on subjects of quality, customer satisfaction and best-practice metrics for service quality. In addition, surveys and studies from well-known research companies were evaluated. The outcome of the study is always focused on the business service area.

Přínos Self-service Business Intelligence v retailu

OpenAIRE

Chalas, Jan

2017-01-01

This bachelor thesis deals with the benefits of using Self-service Business Intelligence (SSBI) tools in retail. It compares SSBI with the traditional concept, in the context of current managers requirements and general trends in the implementation and use of enterprise information systems. Describes the fundamental differences in SSBI versus traditional solutions and draws attention to the benefits and disadvantages that arise.

Franchise Business as a Generator of Development in Central Europe

Directory of Open Access Journals (Sweden)

Suzana Baresa

2017-12-01

Full Text Available The franchise in the global marketplace enables many globally known brands. With its business concept, it enables integration, learning and acceptance of various cultural, historical, religious and other customs and habits. Consumers prefer a proven and expected standard product quality and services, no matter where they are, they expect and want the same quality provided by franchise companies (shops, restaurants, hotels, and others of well-known brands in different places. It can be concluded that the franchise enables the transfer of business knowledge, experience and technology to an unlimited space. Franchise is largely present as a way of doing business in the world and it has an impact on national economies. Companies can use it as a strategic growth model, as a model for launching a whole new business. Since Croatia has enough potential to develop franchise business that is not sufficiently exploited, that potential could be largely exploited in addition to overcome certain problems. Conducting a systematic analysis of franchise business and development would contribute to this. This paper deals with basic concepts related to the franchise business, features and characteristics, advantages and disadvantages of franchise business, the impact it has on the national economy (US example, and a comparative analysis of the franchise business in Croatia compared to other Central European countries.

M-Health Service for Train Passengers Using Mobile GPS System: An ArchiMate Service Layer Model

Directory of Open Access Journals (Sweden)

MUHAMMAD SAJID

2017-01-01

Full Text Available EA (Enterprise Architecture is an instrument that is employed to describe the organization?s structure, business layout and operations within the IT (Information Technology environment. Different types of organizations extensively employed EA for aligning their business and operations with IT resources. EA may also be employed in non-organizational setting such as service providing agencies; rescue, medical emergency and education services. This paper suggests an EAF (Enterprise Architecture Framework for non-organizational setting by critically analyzing the top four EAs. The paper also proposes a new m-Health service model based on the mobile GPS (Global Positioning System for train/rail passengers by employing the ArchiMate modeling language and compares the proposed model with existing service providers.

A Global Geospatial Ecosystem Services Estimate of Urban Agriculture

Science.gov (United States)

Clinton, Nicholas; Stuhlmacher, Michelle; Miles, Albie; Uludere Aragon, Nazli; Wagner, Melissa; Georgescu, Matei; Herwig, Chris; Gong, Peng

2018-01-01

Though urban agriculture (UA), defined here as growing of crops in cities, is increasing in popularity and importance globally, little is known about the aggregate benefits of such natural capital in built-up areas. Here, we introduce a quantitative framework to assess global aggregate ecosystem services from existing vegetation in cities and an intensive UA adoption scenario based on data-driven estimates of urban morphology and vacant land. We analyzed global population, urban, meteorological, terrain, and Food and Agriculture Organization (FAO) datasets in Google Earth Engine to derive global scale estimates, aggregated by country, of services provided by UA. We estimate the value of four ecosystem services provided by existing vegetation in urban areas to be on the order of 33 billion annually. We project potential annual food production of 100-180 million tonnes, energy savings ranging from 14 to 15 billion kilowatt hours, nitrogen sequestration between 100,000 and 170,000 tonnes, and avoided storm water runoff between 45 and 57 billion cubic meters annually. In addition, we estimate that food production, nitrogen fixation, energy savings, pollination, climate regulation, soil formation and biological control of pests could be worth as much as 80-160 billion annually in a scenario of intense UA implementation. Our results demonstrate significant country-to-country variability in UA-derived ecosystem services and reduction of food insecurity. These estimates represent the first effort to consistently quantify these incentives globally, and highlight the relative spatial importance of built environments to act as change agents that alleviate mounting concerns associated with global environmental change and unsustainable development.

Business models and people management in the Indian IT industry from people to profits

CERN Document Server

Malik, Ashish

2015-01-01

The global impact of so-called 'offshoring', including of information technology (IT) and related services, continues to be a topic of great interest to academics, practitioners and policy makers. The Indian IT industry has sustained high levels of growth in revenues and employment since the late 1980s. Even following the global financial crisis and meltdown in 2008, the industry has reported growth, albeit at a lower rate. Furthermore, the high rates of technological change and increased competition has forced businesses and managers to be innovative and create new business models.

BUSINESS-TO-BUSINESS CORRUPTION

Directory of Open Access Journals (Sweden)

Natasha Georgieva Hadzi Krsteski

2016-04-01

Full Text Available The business corruption is established and active in the circle of the businesses partners that express a gratitude, return a service or bribes (apart from ordinary price for a business transfer to be provided. Those prohibited transfers differs from the usual business transfers, such as activities related to marketing and public relations where they have a specific goal to use illegal means in order to infringe the recipients` identity of prohibited value in an interchange for a inducement. That is a procedure of enticement, which prevents the useful instruments in the permitted bazaar and not solitary that it is harmful for the businesses whose representatives accept bribe, however it is also harmful for the civilisation as an entire. The occurrence of business corruption is intended as a amount of companies that presented cash, a gratitude or a service in return, in adding to every usual deal of any person who is working for a business entity from the private sector in any capacity, including the one through a mediator, happening to at minimum single juncture in the past 12 months previous to this research. The usual commonness of the business-to-corruption in the Republic of Macedonia is 3% compared to 4% at a regional level. While it is fewer than the regular pervasiveness of salaried briberies by enterprises to civic bureaucrats, this discovery designates that bribery in the secluded segment is a difficult in the Republic of Macedonia.

Mobille Business, Quo Vadis?

Directory of Open Access Journals (Sweden)

Robert Hudec

2004-01-01

Full Text Available This paper deals with present state of mobile segment of e-commerce and its future trends. In present days, each company, which would like to be successful on the global market, must implement ICT (Information and Communication Technology to its internal relations, business processes and transactions. The aim of the e-commerce is to forward market development by using ICT, because it radically changes the way of organizations/companies function in all its relations. Mcommerce is a part of e-commerce realized by mobile ICT. Its great advantage is in high penetration of mobile phones and other mobile access devices. Technologies, services and security of actual m-business and expected trends of this segment in near future are analyzed step by step in this paper.

Service-oriented product development strategies

DEFF Research Database (Denmark)

Tan, Adrian Ronald

Manufacturing companies have traditionally focused their efforts on designing, developing and producing physical products for the market. Today, global competition, outsourcing and legislation commend that companies take greater responsibility of their products. This is driving some manufacturers...... to shift their business strategies from selling products (e.g. photocopying machines) to the provision of services (e.g. document services). Instead of the product itself, the activity and knowledge associated with the use of the product is perceived to be of more value to customers. In the research...... community, service-oriented approaches that embrace this change of business focus from individual products to total integrated customer solutions are termed Product/Service-Systems (PSS). The research in this thesis addresses the systematic design and development of PSS solutions in manufacturing firms...

Global Sourcing Flexibility

DEFF Research Database (Denmark)

Ørberg Jensen, Peter D.; Petersen, Bent

2013-01-01

the higher costs (but decreased risk for value chain disruption) embedded in a more flexible global sourcing model that allows the firm to replicate and/or relocate activities across multiple locations. We develop a model and propositions on facilitating and constraining conditions of global sourcing...... sourcing flexibility. Here we draw on prior research in the fields of organizational flexibility, international business and global sourcing as well as case examples and secondary studies. In the second part of the paper, we discuss the implications of global sourcing flexibility for firm strategy...... and operations against the backdrop of the theory-based definition of the construct. We discuss in particular the importance of global sourcing flexibility for operational performance stability, and the trade-off between specialization benefits, emerging from location and service provider specialization, versus...

Designing a tool for service-dominant business strategies using action design research

NARCIS (Netherlands)

Lüftenegger, E.R.; Comuzzi, M.; Grefen, P.W.P.J.

2017-01-01

Both academic research and industrial practice recognize difficulties in translating the principles of service-dominant (S-D) business logic into actionable insights for practitioners, particularly when considering S-D logic at the strategic level. To address this problem, this paper focuses on the

Sustainable Business Models through Service Design

NARCIS (Netherlands)

Prendeville, S.M.; Bocken, N.M.P.

2017-01-01

In the face of growing sustainability challenges, pressure on businesses to decouple environmental impacts from growth is mounting. New sustainable business models can be a systemic driver for change in industry and the wider business innovation literature suggests that strategic design approaches

BUSINESS MODELS ON SOCIAL MEDIA

OpenAIRE

Dr. Rasananda Panda; Dr. Bijal Mehta; Ms. Anushree Karani

2017-01-01

Internet and Social Media have made a significant impact on all spheres including individual, corporate and businesses. Given the current scenario, the nature of the business sector is changing rapidly. Globalization and digitization has revolutionized the business practices. This change is evident in all types of business ventures from small scale to large scale. Role of social media is considered as a crucial aspect in today’s global business environment (Abuhashesh, 2014). Hence, busines...

Emerging Business Models in Education Provisioning: A Case Study on Providing Learning Support as Education-as-a-Service

Directory of Open Access Journals (Sweden)

Loina Prifti

2017-09-01

Full Text Available This study aims to give a deeper understanding on emerging business models in the context of education. Industry 4.0/the Industrial Internet in general and especially recent advances in cloud computing enable a new kind of service offering in the education sector and lead to new business models for education: Education-as-a-Service (EaaS. Within EaaS, learning, and teaching contents are delivered as services. By combining a literature review with a qualitative case study, this paper makes a three-fold contribution to the field of business models in education: First, we provide a theoretical definition for a common understanding of EaaS. Second, we present the state-of-the-art research on this new paradigm. Third, in the case study we describe a “best practices” business model of an existing EaaS provider. These insights build a theoretical foundation for further research in this area. The paper concludes with a research agenda for further research in this emerging field.

Franchise Business as a Generator of Development in Central Europe

OpenAIRE

Suzana Baresa; Zoran Ivanovic; Sinisa Bogdan

2017-01-01

The franchise in the global marketplace enables many globally known brands. With its business concept, it enables integration, learning and acceptance of various cultural, historical, religious and other customs and habits. Consumers prefer a proven and expected standard product quality and services, no matter where they are, they expect and want the same quality provided by franchise companies (shops, restaurants, hotels, and others) of well-known brands in different places. It c...

The Systemic and Global Dimension of Business Resilience in a Socio-Technical Perspective

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Paulo Garrido

2016-02-01

Full Text Available This paper proposes to augment the concept of a business resilience improving process by enlarging such a process with a dimension of external action that addresses the vaster frame of systemic resilience of our societies. To this aim, I propose to widen the concept of socio-technical system (STS to human societies, based on the idea that the development and survival of human societies has necessary social and technical factors. I also propose a concept of resilience in terms of dealing with failures of STS. Two particular cases of very large failure avoidance are considered: nuclear war and civilizational collapse, and I propose that such cases should be present in the referred dimension of external action of any business resilience program. Because the action of public governments and their cooperation is crucial for advancing global systemic resilience, I suggest that businesses should analyze and model the decisions of governments in a wider context of naturally occurring cooperating and conflicting human groups.

The Endurance of Family Businesses. A Global Overview

OpenAIRE

P., Fernandez Perez; Colli, Andrea

2013-01-01

The Endurance of Family Businesses is a collection of essays offering an overview of the importance and resilience of family-controlled large businesses. Much of economic and business history research neglects family businesses, considering them an inefficient form of business organisation. These essays discuss the strengths of family businesses: the ways family firms have managed, financed and governed their corporations, as well as the way in which they structure their relationship with the...

Simulating awareness in global software engineering: a comparative analysis of Scrum and Agile Service Networks

NARCIS (Netherlands)

Tamburri, D.A.; Razo Zapata, I.S.; Fernandez, H.; Tedeschi, C.

2012-01-01

Abstract—Global software engineering (GSE) is a business strategy to realize a business idea (i.e. the development project) faster, through round-the-clock productivity. However, GSE creates a volatile and unstable process in which many actors interact together against unpredictable premises (e.g.

Differentiation of car rental services in the Croatian market

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Karolina Karlo Marijanović

2010-06-01

Full Text Available A number of service companies focus on service differentiation nowadays. The companies that manage to deliver superior service are winners and may serve as an example of how the growth of services has changed business. The first part of the paper presents an analysis of the Croatian car rental services market. The theoretical part of the paper provides an insight into the characteristics of services in general, followed by an overview of the characteristics and features of the companies operating in the local market. The second part of the paper deals with the work of Porter and his three generic strategies, and with his differentiation strategy in particular. Subsequently, all possibilities of differentiation strategies that are appropriate to the car rental services are analyzed. Beside global recession, the Croatian market is currently also struggling with huge competition and companies cannot generate profit without continuous differentiation of all elements of service. In the third chapter the following hypothesis is set: By a continuous differentiation of all elements of the services marketing mix small businesses can compete with large international companies. Acceptance or rejection of the hypothesis is shown by the research conducted among users of the specific service. Its results fully confirm the set hypothesis. The fact that, despite global recession, the majority of respondents believes the survival of small- and medium-sized companies which continuously differentiate their business activities to be unquestionable is indeed encouraging.

Using Google services in small business

OpenAIRE

Jančić, Siniša

2008-01-01

Escalating connectedness of business processes to the World Wide Web is one of fundamental changes in the way business is conducted in contemporary companies. The newest and the most extreme example of this trend is the migration of entire business IT support from classic desktop software to collections of web applications specialized in business use. The leader among the providers of such collections is Google, a company which in the past decade revolutionized the way we search on the Wo...

77 FR 58584 - Stream Global Services, Inc., AdCenter, Beaverton, OR; Notice of a Revised Determination on...

Science.gov (United States)

2012-09-21

... supply of services like or directly competitive with the customer relationship management and business... subject worker group includes workers involved in employment related to the supply of customer relationship management and business process outsourcing services. The subject worker group does not include on...

Does Content Matter? Analyzing the Change in Global Awareness between Business- and Nonbusiness-Focused Short-Term Study Abroad Courses

Science.gov (United States)

DeLoach, Stephen B.; Kurt, Mark; Olitsky, Neal H.

2015-01-01

Business schools have long sought to increase students' global awareness. Short-term study abroad (STSA) experiences are becoming increasingly popular ways of generating awareness. While a handful of studies have found evidence of efficacy, none have specifically tested how courses with business content differ from other STSAs. Using a…

The influence of CEO gender on market orientation and performance in service small and medium-sized service businesses

NARCIS (Netherlands)

Davis, Peter S.; Babakus, Emin; Englis-Danskin, Paula; Pett, Tim

2010-01-01

This study examines the effects of CEO gender on market orientation and performance (growth and profitability) among a sample of small and medium-sized service businesses. Gender was found to have significant indirect effects (via market orientation) on both market performance (growth) and financial

The need for digital and soft skills in the Romanian business service industry

Directory of Open Access Journals (Sweden)

Foerster-Pastor Foerster-Metz Ulrike Stefanie

2018-03-01

Full Text Available The Romanian Business Service Sector developed fast in the last decade. Today it employs more than 120 000 Head Counts and continuously grows. However, companies claim not to get the right skills from employees to pursue the digital transformation from a mere service sector towards a more value-added service. Since it has a very young working population with an average age between 26 and 35 years, it is increasingly important to review the employability skills needed by this industry to safeguard the continuation of the sector. So far, Romanian studies have been deducted reflecting the skills needed from the sector. In the first instance, these studies used the questionnaire methodology or global surveys mostly on a very holistic view (ABSL, 2017; Boşcor and Băltescu, 2014. This paper shows a new approach by deriving the skills needed by employers from their own database: job descriptions of entry positions published in companies or job boards were analyzed within a specified period, allowing an accelerated approach to defining skills needed without a too high time delay given the rapid progressing digitalization. The job descriptions are analyzed by using the method of qualitative content analysis according to Mayring (2014 using specific criteria based on the literature review of employability skills. Key findings confirm demand for hard skills such as languages and IT skills such as Office Suits, Development Environments as well as higher demand for soft skills especially analysis and problem solving induced by digitalization.

Software-as-a-Service Offer Differentiation by Business Unit

Directory of Open Access Journals (Sweden)

Islam Balbaa

2011-01-01

Full Text Available This article summarizes the author's recent research into the fit between software-as-a-service (SaaS tools and the requirements of particular business units. First, an overview of SaaS is provided, including a summary of its benefits to users and software vendors. Next, the approach used to gather and analyze data about the SaaS solutions offered on the Force.com AppExchange is outlined. Finally, the article describes the managerial implications of this research.

A Business Analysis of a SKYLON-based European Launch Service Operator

Science.gov (United States)

Hempsell, Mark; Aprea, Julio; Gallagher, Ben; Sadlier, Greg

2016-04-01

Between 2012 and 2014 an industrial consortium led by Reaction Engines conducted a feasibility study for the European Space Agency with the objective to explore the feasibility of SKYLON as the basis for a launcher that meets the requirements established for the Next Generation European Launcher. SKYLON is a fully reusable single stage to orbit launch system that is enabled by the unique performance characteristic of the Synergetic Air-Breathing Rocket Engine and is under active development. The purpose of the study which was called ;SKYLON-based European Launch Service Operator (S-ELSO); was to support ESA decision making on launch service strategy by exploring the potential implications of this new launch system on future European launch capability and the European industry that supports it. The study explored both a SKYLON operator (S-ELSO) and SKYLON manufacturer as separate business ventures. In keeping with previous studies, the only strategy that was found that kept the purchase price of the SKYLON low enough for a viable operator business was to follow an ;airline; business model where the manufacturer sells SKYLONs to other operators in addition to S-ELSO. With the assumptions made in the study it was found that the SKYLON manufacturer with a total production run of between 30 and 100 SKYLONs could expect an Internal Rate of Return of around 10%. This was judged too low for all the funding to come from commercial funding sources, but is sufficiently high for a Public Private Partnership. The S-ELSO business model showed that the Internal Rate of Return would be high enough to consider operating without public support (i.e. commercial in operation, irrespective of any public funding of development), even when the average launch price is lowered to match the lowest currently quoted price for expendable systems.

Literature review of the passenger airline business models : Full service carrier, low-cost carrier and charter airlines

NARCIS (Netherlands)

Carmona Benitez, R.B.; Lodewijks, G.

2008-01-01

The deregulation and liberalization of the air transportation industry have developed three main passenger business models: full service carriers, low-cost carriers, and charter airlines. Deregulation removed regulated fares and routes increasing competition and yields. Airlines business models main

Business Protocol and Etiquette: Preparing Students for the Global Business Environment.

Science.gov (United States)

Lazorchak, Shirley A.

2000-01-01

The Business Etiquette Dining Tutorial is designed to teach students the skills of dining domestically and internationally in business settings. A test with 19 students showed that it improved their knowledge and ability to adapt to different cultural environments. (SK)

The Influence of “Business World” in Global Environmental Governance

Directory of Open Access Journals (Sweden)

Adriana Vinholi Rampazo

2014-12-01

Full Text Available Since Rio 92 there has been a constant growth in the participation of non-environmental and the private sector in environmental conferences promoted by United Nations (UN, and therefore in global environmental governance. Thus, norms, rules and procedures governing environmental protection around the world are eventually influenced by organizations like the World Bank, private banks and other private companies in various sectors. In this context, the objective of this study is to discuss the inclusion of environmental nongovernmental organizations and the private sector in global environmental governance in recent years. To this end, we developed a bibliographic and documentary study based on scientific articles, institutional and journalistic, and official documents. At the end of the work it was established that environmental nongovernmental organizations and the private sector, through lobbying, its power structure and the networks that form (business associations, are increasingly inserted in environmental discussions and thus end up to influence the decisions taken.

Assessing Measurements of QoS for global Cloud Computing Services

DEFF Research Database (Denmark)

Pedersen, Jens Myrup; Riaz, M. Tahir; Júnior, Joaquim Celestino

2011-01-01

Many global distributed cloud computing applications and services running over the Internet, between globally dispersed clients and servers, will require certain levels of Quality of Service (QoS) in order to deliver and give a sufficiently smooth user experience. This would be essential for real......-time streaming multimedia applications like online gaming and watching movies on a pay as you use basis hosted in a cloud computing environment. However, guaranteeing or even predicting QoS in global and diverse networks supporting complex hosting of application services is a very challenging issue that needs...... a stepwise refinement approach to be solved as the technology of cloud computing matures. In this paper, we investigate if latency in terms of simple Ping measurements can be used as an indicator for other QoS parameters such as jitter and throughput. The experiments were carried out on a global scale...

Defining a 21st Century Air Force (Services) Business Model

Science.gov (United States)

2014-05-10

activity business model. The benefit of sequestration drives efficiencies. However, the Services, Manpower, and Personnel career field has... benefits of the PPV model is government investment costs are very low. While there are times when the host organization may "chip in" a small amount...with a desired concept or brand. The bulk of the funding (usually 75 percent or more) is provided by the brand operator, franchisee or parent

European strategy/global strategy

Energy Technology Data Exchange (ETDEWEB)

Testore, R. [FIAT Auto S.p.A., Turin (Italy)

1998-08-01

In order to be `global`, a carmaker has to satisfy three main criteria: a global customer service, a global market presence, a global respect for the environment. Just in a word, the automotive industry needs to develop - and has indeed already launched - a process of global re-engineering of its: product, processes, and market. The product is not simply a `car`, but a global mobility service. This is what an increasingly diversified clientele is demanding in order to meet its particular mobility needs in terms of comfort and safety, in a way that does not damage the environment and at welldefined, competitive costs. The process is not just a matter of the way we design, manufacture and distribute our product. We have to re-design our entire corporate profile, redefine the parameters of our specific strategic mission, identifying the levels of control and our core business in a way that is consistent with our particular history, market positioning and growth targets. The market is no longer hard set, but is globally diversified, ready to expand into important niches and to meet the personalized needs of specific users: from VIPs to the elderly or the disables, and so on. (orig.)

Global Budgets and Technology-Intensive Medical Services.

Science.gov (United States)

Song, Zirui; Fendrick, A Mark; Safran, Dana Gelb; Landon, Bruce; Chernew, Michael E

2013-06-01

In 2009-2010, Blue Cross Blue Shield of Massachusetts entered into global payment contracts (the Alternative Quality contract, AQC) with 11 provider organizations. We evaluated the impact of the AQC on spending and utilization of several categories of medical technologies, including one considered high value (colonoscopies) and three that include services that may be overused in some situations (cardiovascular, imaging, and orthopedic services). Approximately 420,000 unique enrollees in 2009 and 180,000 in 2010 were linked to primary care physicians whose organizations joined the AQC. Using three years of pre-intervention data and a large control group, we analyzed changes in utilization and spending associated with the AQC with a propensity-weighted difference-in-differences approach adjusting for enrollee demographics, health status, secular trends, and cost-sharing. In the 2009 AQC cohort, total volume of colonoscopies increased 5.2 percent (p=0.04) in the first two years of the contract relative to control. The contract was associated with varied changes in volume for cardiovascular and imaging services, but total spending on cardiovascular services in the first two years decreased by 7.4% (p=0.02) while total spending on imaging services decreased by 6.1% (pservices, these decreases were also attributable to shifting care to lower-priced providers. No effect was found in orthopedics. As one example of a large-scale global payment initiative, the AQC was associated with higher use of colonoscopies. Among several categories of services whose value may be controversial, the contract generally shifted volume to lower-priced facilities or services.

Exploring Differences in Preference for On-Line versus Traditional Classroom Delivery of a Freshmen Introduction to Global Business Course

Science.gov (United States)

Levine, Mark; Guy, Paul; Straus, Peter; Levine, H. T.

2009-01-01

The present study investigates whether pre-business students, after having completed a traditional in class freshmen introduction to global business course, express a difference in preference for such a course to be delivered online versus classroom or no preference at all. The study further explores whether four variables: 1) number of units of…

Business problems encountered when developing an own business ...

African Journals Online (AJOL)

business problems, owners versus managers, age of business, training ... 24), and its market size is ranked at 120 out of 144 countries on a global competitive ... however, in developing countries in Africa and elsewhere, SMEs face a myriad of.

The business of theatre and the theatre of business | Iji | Global ...

African Journals Online (AJOL)

Both of them operate on the maxim of utile et dulche (utility and entertainment). Both ideally shun entertainment-for-entertainment sake per se. In other words, the business of theatre emphasizes humanistic elements, while the theatre of business emphasizes monetary benefits predominantly. For instance, community and ...

Performance Estimation of Networked Business Models: Case Study on a Finnish eHealth Service Project

Directory of Open Access Journals (Sweden)

Marikka Heikkilä

2014-08-01

Full Text Available Purpose: The objective of this paper is to propose and demonstrate a framework for estimating performance in a networked business model. Design/methodology/approach: Our approach is design science, utilising action research in studying a case of four independent firms in Health & Wellbeing sector aiming to jointly provide a new service for business and private customers. The duration of the research study is 3 years. Findings: We propose that a balanced set of performance indicators can be defined by paying attention to all main components of the business model, enriched with of network collaboration. The results highlight the importance of measuring all main components of the business model and also the business network partners’ view on trust, contracts and fairness. Research implications: This article contributes to the business model literature by combining business modelling with performance evaluation. The article points out that it is essential to create metrics that can be applied to evaluate and improve the business model blueprints, but it is also important to measure business collaboration aspects. Practical implications: Companies have already adopted Business model canvas or similar business model tools to innovate new business models. We suggest that companies continue their business model innovation work by agreeing on a set of performance metrics, building on the business model components model enriched with measures of network collaboration. Originality/value: This article contributes to the business model literature and praxis by combining business modelling with performance evaluation.

THE CUBAN ENTERPRISE, COMPETITIVENESS, IMPROVEMENT BUSINESS AND QUALITY

Directory of Open Access Journals (Sweden)

Andrés Fernández-Companioni

2016-01-01

Full Text Available This article offers some reflections on the Cuban enterprise, its business process improvement and competitiveness that firms must have in entering the world market. It analyzes the economic policies of the last two Congresses of the Communist Party of Cuba that give importance to the role of the Cuban socialist state enterprise system. It conceptualizes the category: business. Knowledge of the categories: effectiveness, efficiency, effectiveness, competitiveness, quality and productivity must for Cuban entrepreneurs. To increase export capacity, we must address a number of factors such as quality and product innovation, the price level depends on the productivity of the inflation differential between countries and other factors with indirect effects on competitiveness, and service quality or corporate image. Are some of the mistakes made in business development in the country. Relate some of the quality awards granted in the world and which should aim to achieve the necessary visibility in international business. Relate some of the quality awards that are granted in the world and which should aim for Cuban entrepreneurs to achieve the necessary visibility in international business. It provides a table that lists the entities Award Winning Quality in Cuba until 2008. It shows a country ranking of the indicators of global competitiveness generated annually by The Global Competitiveness Report. Reasoning about the causes that led to the business improvement process (SPE (Legislative Decree 252 and Decree 281. 

78 FR 28812 - Energy Efficiency Program for Industrial Equipment: Petition of UL Verification Services Inc. for...

Science.gov (United States)

2013-05-16

... are engineers. UL today is comprised of five businesses, Product Safety, Verification Services, Life..., Director--Global Technical Research, UL Verification Services. Subscribed and sworn to before me this 20... (431.447(c)(4)) General Personnel Overview UL is a global independent safety science company with more...

BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

Directory of Open Access Journals (Sweden)

Ivica Batinić

2014-04-01

Full Text Available By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because it creates a system of governance based on ethical principles that enables the hotel to properly respond to the demands of all interest groups. Successful will be precisely those hotels that do not separate ethics from profitability, but those that successfully coordinate them in its business. Business ethics has a strong impact on hotel business, and a major role in its implementation has a hotel management. Every responsible hotel management should, in accordance with the business philosophy of hotel, devise various ethical practices and ethical codes of conduct prescribed by the employees who will be an important standard of a business object.

Mediating Business

DEFF Research Database (Denmark)

"Mediating Business" is a study of the expansion of business journalism. Building on evidence from Denmark, Finland, Norway and Sweden, "Mediating Business" is a comparative and multidisciplinary study of one of the major transformations of the mass media and the realm of business - nationally...... and globally. The book explores the history of key innovations and innovators in the business press. It analyzes changes in the discourse of business journalism associated with the growth in business news and the development of new ways of framing business issues and events. Finally, it examines...... the organizational implications of the increased media visibility of business and, in particular, the development of corporate governance and media relations....

Changes in the global value of ecosystem services

NARCIS (Netherlands)

Costanza, R.; Groot, de R.S.; Sutton, P.; Ploeg, van der S.; Anderson, S.J.; Kubiszewski, I.; Farber, S.; Turner, R.K.

2014-01-01

In 1997, the global value of ecosystem services was estimated to average $33 trillion/yr in 1995 $US ($46 trillion/yr in 2007 $US). In this paper, we provide an updated estimate based on updated unit ecosystem service values and land use change estimates between 1997 and 2011. We also address some

Pattern-based information portal for business plan co-creation

Science.gov (United States)

Bontchev, Boyan; Ruskov, Petko; Tanev, Stoyan

2011-03-01

Creation of business plans helps entrepreneurs in managing identification of business opportunities and committing necessary resources for process evolution. Applying patterns in business plan creation facilitates the identification of effective solutions that were adopted in the past and may provide a basis for adopting similar solutions in the future within given business context. The article presents the system design of an information portal for business plan co-creation based on patterns. The portal is going to provide start-up and entrepreneurs with ready-to-modify business plan patterns in order to help them in development of effective and efficient business plans. It will facilitate entrepreneurs in co-experimenting and co-learning more frequently and faster. Moreover, the paper focuses on the software architecture of the pattern based portal and explains the functionality of its modules, namely the pattern designer, pattern repository services and agent-based pattern implementers. It explains their role for business process co-creation, storing and managing patterns described formally, and selecting patterns best suited for specific business case. Thus, innovative entrepreneurs will be guided by the portal in co-writing winning business plans and staying competitive in the present day dynamic globalized environment.

T-Check in Technologies for Interoperability: Business Process Management in a Web Services Context

National Research Council Canada - National Science Library

Hueppi, Fabian; Wrage, Lutz; Lewis, Grace A

2008-01-01

.... Composition languages are one type of BPM technology. Through the use of composition languages, business processes that are implemented through software and available as web services can be combined into new processes...

From National Policy-Making to Global Edu-Business: Swedish Edu-Preneurs on the Move

Science.gov (United States)

Rönnberg, Linda

2017-01-01

This study explores the movements of some Swedish former education policy-makers that are currently active as commercial edu-business actors with the ambition to expand in the Global Education Industry (GEI). The aim is to map and analyze how a selection of Swedish edu-preneurs affiliated with a particular Swedish school chain enter the GEI and…

Integrating International Business Concepts and Matters of Diversity into the Business Education Curriculum.

Science.gov (United States)

James, Marcia; Roseland, Denise

2002-01-01

Explains the implications for business educators of globalization of business. Provides an annotated list of resources and a table of additional Web resources for teaching international business concepts. (SK)

Agent-Based Framework for Personalized Service Provisioning in Converged IP Networks

Science.gov (United States)

Podobnik, Vedran; Matijasevic, Maja; Lovrek, Ignac; Skorin-Kapov, Lea; Desic, Sasa

In a global multi-service and multi-provider market, the Internet Service Providers will increasingly need to differentiate in the service quality they offer and base their operation on new, consumer-centric business models. In this paper, we propose an agent-based framework for the Business-to-Consumer (B2C) electronic market, comprising the Consumer Agents, Broker Agents and Content Agents, which enable Internet consumers to select a content provider in an automated manner. We also discuss how to dynamically allocate network resources to provide end-to-end Quality of Service (QoS) for a given consumer and content provider.

GLOBAL RELATIONSHIP MANAGEMENT

OpenAIRE

Er Kirtesh Jailia; Mrs.Manisha jailia; Er.Priyanka Jailia

2010-01-01

In this paper we are going to discuss about the concept of Global relationship management. This is an important concept because now a day the whole business community is moving globally, means the geographical boundaries are of no more concern for the business communities. The global thinking of the business communities leads to the global relationship hence it is important for them to effectively manage such global relationship so that they can achieve what they want. The main concern is ove...

Visualization in Health Grid Environments: A Novel Service and Business Approach

Science.gov (United States)

Dickmann, Frank; Kaspar, Mathias; Löhnhardt, Benjamin; Kepper, Nick; Viezens, Fred; Hertel, Frank; Lesnussa, Michael; Mohammed, Yassene; Thiel, Andreas; Steinke, Thomas; Bernarding, Johannes; Krefting, Dagmar; Knoch, Tobias A.; Sax, Ulrich

Advanced visualization technologies are gaining major importance to allow presentation and manipulation of high dimensional data. Since new health technologies are constantly increasing in complexity, adequate information processing is required for diagnostics and treatment. Therefore, the German D-Grid initiative started to build visualization centers in 2008, which have recently been embedded into the existing compute and storage infrastructure. This paper describes an analysis of this infrastructure and the interplay with life science applications for 3D and 4D visualization and manipulation. Furthermore, the performance and business aspects regarding accounting, pricing and billing are investigated. The results show the viability and the opportunities for further optimization of this novel service approach and the possibilities for a sustainable business scenario.

Expanding RP-US Linkages in Business Process Outsourcing

OpenAIRE

Rodolfo, Ceferino S.

2006-01-01

The Business Process Outsourcing (BPO) sector has experienced unprecedented global growth. This has greatly benefited the Philippines, where BPO has five main segments : call centers, medical transcription, animation, software development, and shared services. High population level, cultural affinity with the major markets, and advanced telecoms infrastructure are the key advantages of the Philippines. Political stability, on the other hand, is its main weakness. To ensure the sustainability ...

Success in Global New Product Development: Impact of Strategy and the Behavioral Environment of the Firm

DEFF Research Database (Denmark)

de Brentani, U.; Kleinschmidt, E.J.; Salomo, Søren

2010-01-01

Product innovation and the trend toward globalization are two important dimensions driving business today, and a firm's global new product development (NPD) strategy is a primary determinant of performance. Succeeding in this competitive and complex market arena calls for corporate resources...... America and Europe, business-to-business, services and goods), a structural model testing for the hypothesized mediation effects was substantially supported. Specifically, having an organizational posture that, at once, values innovation plus globalization, as well as a senior management that is active...... as primary determinants of competitive advantage and, thus, of superior performance through the strategic initiatives that these enable. In the study, global NPD programs are assessed in terms of three dimensions: (1) the organizational resources or behavioral environment of the firm relevant...

A business intelligence approach using web search tools and online data reduction techniques to examine the value of product-enabled services

DEFF Research Database (Denmark)

Tanev, Stoyan; Liotta, Giacomo; Kleismantas, Andrius

2015-01-01

in Canada and Europe. It adopts an innovative methodology based on online textual data that could be implemented in advanced business intelligence tools aiming at the facilitation of innovation, marketing and business decision making. Combinations of keywords referring to different aspects of service value......-service innovation as a competitive advantage on the marketplace. On the other hand, the focus of EU firms on innovative hybrid offerings is not explicitly related to business differentiation and competitiveness....

The Energy Services Company (ESCo) as business model for heat entrepreneurship-A case study of North Karelia, Finland

International Nuclear Information System (INIS)

Suhonen, Niko; Okkonen, Lasse

2013-01-01

Energy Services Companies are widely implemented for improving energy efficiency both in the public sector and industry. The model has also been introduced as a business model for biomass-based heat entrepreneurship. However, the residential sector has been problematic with regard to ESCo adoption and constitutes a minor share of ESCo operations. The barriers, both social and economic, are many. This paper focuses on the application of ESCo as a business model for heat entrepreneurship in Finland. First, we present the ESCo model and a review of the main barriers. Second, we present the modelling with aspects of profitability and risk sharing. Third, we demonstrate the operation in the residential sector by using 26 housing associations as a case study. We simulate the energy investment, profitability of operation, and the sharing of risks between the customer and the ESCo. The results indicate that the ESCo model is challenging in our case area. Low profit levels and the assumed customer's preference for achieving cost savings from the beginning of energy renovation can result in long contract periods tying up the capital. The ESCo model is unattractive in the current business climate, requiring modifications or integration with other maintenance services of housing associations. - Highlights: • We simulate the ESCo business model in a challenging sector of residential heating services. • We provide a detailed and replicable method for ESCo business modelling. • Simulation and conclusions stimulate further ESCo business model development

The business of medicine: how to overcome financial obstacles and secure financing for your private practice and ancillary services business.

Science.gov (United States)

Nayor, David

2012-01-01

Doctors across the country who operate private medical practices are facing increasing financial obstacles, namely shrinking income as a result of rising costs and lower reimbursements. In addition, as hospitals have become overburdened many physicians have opened up private surgical centers; magnetic resonance imaging and computed tomography and positron emission tomography scanning facilities; pathology labs; colonoscopy/endoscopy suites; lithotripsy centers; and other medical businesses typically performed within the hospital. Moreover, many doctors seek loans to purchase existing practices or for their capital contribution in medical partnerships. The past decade has thus seen a significant increase in the number of doctors taking out small business loans. Indeed, banks view the healthcare industry as a large growth market. This article includes practical information, advice, and resources to help doctors to secure bank financing for their practices, ancillary services business, real estate, and equipment on the best possible market terms.

Global Summit on Student Affairs and Services

African Journals Online (AJOL)

introduced to the 3rd Global Summit on Student Affairs and Services that was hosted by Stellenbosch University (SU) in Cape Town, South Africa, this past .... students to act as partners and change agents in their educational experience.

76 FR 2930 - International Product Change-Global Expedited Package Services-Non- Published Rates

Science.gov (United States)

2011-01-18

... POSTAL SERVICE International Product Change--Global Expedited Package Services-- Non- Published... request with the Postal Regulatory Commission to add Global Expedited Package Services-- Non-Published...--Non-Published Rates, to the Competitive Products List, and Notice of Filing (Under Seal) the Enabling...