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Sample records for engineering services company

  1. Factors that Influence First-Career Choice of Undergraduate Engineers in Software Services Companies: A South Indian Experience

    Science.gov (United States)

    Gokuladas, V. K.

    2010-01-01

    Purpose: The purpose of this paper is to identify how undergraduate engineering students differ in their perception about software services companies in India based on variables like gender, locations of the college and branches of engineering. Design/methodology/approach: Data obtained from 560 undergraduate engineering students who had the…

  2. ONLINE PROMOTION OF FINANCIAL INVESTMENT SERVICES COMPANIES

    Directory of Open Access Journals (Sweden)

    Ioana Ancuta Iancu

    2016-12-01

    Full Text Available When we think about promotion in financial investment services companies, we have to consider, not only the offline or traditional type of promotion (personal communication, advertising, sales promotion, public relations and organization identity but online promotion as well. Due to the fact that for more and more people, Internet represents the most important mean of communication, financial investment services companies marketing specialists have a variety of tools at hand. In this study we will describe the most important online promotion tools, like: E-mail Marketing, advertising, search engines, networks socialization, M-Marketing and promotion through web pages. Specific methods of online promotion enable real-time knowledge of the investor’s behavior and can also address to them most effectively. The purpose of this theoretical study is to increase the rate of knowledge and usage of online marketing, in a very conservatory sector of the financial market: Financial Investment Services Companies Marketing. By promoting online a company, a product or a service the marketing specialists can target specific customer, segments and quantify results, which is almost impossible on such a scale and with such precision by traditional methods of promotion. Based on the literature and our own experience, methods were taken up and adapted in financial investment services companies. We show the present state of online marketing, make proposals and describe difficulties which can be encountered when an e-marketing strategy is made. The conclusion of our study is that more and more companies use online tools in their marketing strategies. There is a change in attitude by the Financial Investment Services Companies web pages: from a reserved one in 2010 to one open to innovation in 2015; we believe that SSIF Broker is an illustrative example in this regard. Instead, our opinion is that Search Engine Optimization should be used more by SSIF Broker

  3. Alliances and partnering: A new relationship between oil/gas producing companies and service companies

    International Nuclear Information System (INIS)

    Gazi, N.H.; Hottman, W.E.; Logan, J.L.; Verrett, R.C.

    1995-01-01

    The current state of the energy industry finds both operating and service companies squeezed by lower prices and higher costs. Investment in exploration, equipment, and technology has been severely restricted. Many operators are responding to these harsh market conditions by re-engineering their work processes and focusing on core business activities. Re-engineered work processes encourage operators and service companies to work closely together. This motivates both to eliminate duplication, simplify processes, increase efficiency and capitalize on combined expertise to enhance production and optimize total system cost. Alliances and partnering are based on mutual trust and the commitment to add value to both organizations. Aligning interests is fundamental in establishing a lasting and mutually beneficial relationship. This paper presents an overview of these new relationships. The benefits and concerns of changing from traditional bidding agreements to new business arrangements between producing companies and service companies is discussed. Evaluation criteria for potential candidates, how to structure an alliance or partnering agreement, and a discussion of the key issues in the application of incentive contracts is presented

  4. What is the place of technical and scientific service companies (TSS ...

    African Journals Online (AJOL)

    International Journal of Engineering, Science and Technology ... innovators can find external supporting services as design, prototyping, engineering, etc. ... and analyzing the main companies' choices in terms of business model elements.

  5. Radiological protection. Responsibility of the Safety Engineering Company

    International Nuclear Information System (INIS)

    Netto, A.L.

    1987-01-01

    This subject takes care of the Safety Engineering at the Radiologic Protection area on the X and Gama Rays Services. It mainly emphasis the case of that companies that, due do not have proper X and Gama Rays Services utilize partime task force on this area, but answer themselves for the safety of their employees in case of any accident occurence. (author) [pt

  6. To tender, re-negotiate or partner: Strategies for contracting service companies

    International Nuclear Information System (INIS)

    Gouldie, T.A.

    1994-01-01

    The contracting of oilfield service companies by petroleum exploration and production operating companies is different than the contracting of civil engineering, construction or other project-oriented contractors. The relationship between operating companies and oilfield service companies has had a long and unique history which has evolved since the first oil wells were drilled over a century ago. The process of contracting service companies by operating companies for petroleum exploration and production work can be split into three distinct stages: (1) decide what it is that should be contracted out and what should be kept in house; (2) determine the method to use to select the contractor(s) to perform the work; and (3) agree to the contractual structure to best reflect the relationship the operating company and the service company with to initiate and maintain. As there are ongoing changes to the business structures and corporate thinking of both operating and service companies, there are also evolving changes to what are considered core businesses and the methods of selecting and contracting service companies by operating companies. Operating companies are recognizing the high costs of tendering for contractor services in terms of personnel time and administrative effort, and are relying more on negotiating and rolling-over existing contracts with their suitable, capable contractors. Partnering, in its many forms and levels, is increasingly being recognized as a useful method to get better work done at cheaper overall costs

  7. Establishment of professional nuclear power architectural engineering company

    International Nuclear Information System (INIS)

    Guo Dongli; Chen Hua

    2006-01-01

    The rapid development of nuclear power industry in China requires specialized management for the nuclear power engineering projects. It is necessary to establish the nuclear power architectural engineering company to meet the increasing market needs by providing the owner with specialized nuclear engineering project management and overall contracting services. It is imperative that the purpose of establishing the corporation and enterprise core competitiveness should be clearly identified when it is established. Its organizational structure should be geared to the enterprise operation management and development to facilitate the intensified project management and control, and improve its risk-proof ability. (authors)

  8. Strategies of new-wave energy services companies

    International Nuclear Information System (INIS)

    Stewart, D.M.G.

    1997-01-01

    The role of alliances in the new era of energy service companies was discussed. Westcoast Energy Inc. formed an alliance with The Coastal Corporation of Houston to create Engage Energy. Westcoast has also recently joined the Alliance Pipeline project in which a pipeline from British Columbia will interconnect with the North American gas transmission grid. One of the major trends in the energy service industry is deregulation, which is creating competition and providing customers with the ability to choose their suppliers. This open market-based playing field is leading to a convergence of natural gas and electric power industries. Convergence is taking place at a very high pace and is now occurring in financial services, information technology, consumer products and engineering technology. Alliances are also playing a major role in how companies acquire the necessary capabilities to tackle the energy services business. Valuable as they are, alliances can pose challenges to management and can be the source of potential problems. A common vision, similar and realistic expectations, common policy and priorities among the participants, and an effective conflict resolution process are the basic essentials for success. 3 figs

  9. ON THE THREAT OF SUPPLIERS FOR THE ENGINEERING CONSULTING AND DESIGN SERVICES FIRMS

    Directory of Open Access Journals (Sweden)

    Gabriel Sorin STROE

    2014-06-01

    Full Text Available In the case of companies from engineering consulting and design services industry the classic models of analysis (e.g. Porter's five forces for structural analysis exhibit interesting aspects in comparison with the situation when applied to traditional services or industrial production firms, due to the distinctive characteristics of the industry. The purpose of this paper is to present a general overview of the engineering consulting and design industry also analyze different facets of the suppliers concept and their force and threat for the engineering services firms. The paper aims at analyzing the dual strategic role of aspecial type of suppliers for the engineering companies.

  10. Business aspects and cost advantages of partnering for fossil engineering services

    International Nuclear Information System (INIS)

    Featham, M.D.; Sensenig, R.G.

    1995-01-01

    In today's environment where utility companies are attempting to reduce costs, alternative cost competitive approaches are being adopted to traditional fossil power plant engineering. One approach is to utilize Partnering of multiple organizations to provide cost competitive and quality engineering services. An approach to Partnering that involves Florida Power Corporation Partnering with multiple architect/engineers to provide the fossil plant engineering services is described in this paper

  11. UFISA: electric facility engineering for the service of emergy market

    International Nuclear Information System (INIS)

    Gutierrez Zapico, A.

    1997-01-01

    UFISA is the engineering company with the experience of UNION ELECTRICA FENOSA S.A. It activity began in 1990. This company offers to national and international markets the services for energy consumers and for the electricity costumers. (Author)

  12. Reducing barriers to energy efficiency in the German energy service companies sector. Final report

    Energy Technology Data Exchange (ETDEWEB)

    Koewener, D.; Schleich, J.

    2000-12-01

    This report describes the empirical research conducted in the German energy service sector to assess to what extent energy service companies (ESCOs) can help overcome the barriers to energy in the higher education, brewing and mechanical engineering sectors. This report complements the sector for Germany within the BARRIERS project (Sorrell et al., 2000; Schleich/Boede 2000a; Schleich/Boede 2000b; Schleich et al., 2000). The report characterises the German energy service sector, contains a description and analysis of four case studies in the energy service sector, identifies the main barriers and chances for ESCOs in the higher education, brewery and mechanical engineering sectors, and concludes with brief recommendations on how these barriers may be overcome. The results of the study are summarised here under the following headings: Characterising the energy service sector in Germany; - Case studies of energy service companies in Germany; - The role of ESCOs in the case-study sectors; - Policy implications. (orig.)

  13. Service Engineering as an Approach to Designing Industrial Product Service Systems

    OpenAIRE

    Schuh, G.; Gudergan, G.

    2009-01-01

    Organised by: Cranfield University Unique customer solutions which integrate products and services into a high value offering have the potential to successfully differentiate from competition even prices are dictating product markets. However, companies face tremendous challenges to develop customer solutions. Service engineering is considered to be the scientific discipline which supports the design task of intangible offerings and thus a foundation for solution design. We enh...

  14. Westinghouse Hanford Company Engineering Indoctrination Program

    International Nuclear Information System (INIS)

    Hull, K.J.

    1991-02-01

    Westinghouse Hanford Company has recognized that a learning curve exists in its engineering design programs. A one-year training program is under way to shorten this learning curve by introducing new engineers, both recent graduates and experienced new hires, to both company standards and intuitive engineering design processes. The participants are organized into multi-disciplined teams and assigned mentor engineers who assist them in completing a team project. Weekly sessions alternate between information presentations and time to work on team design projects. The presentations include information that is applicable to the current phase of the design project as well as other items of interest, such as site tours, creative thinking, and team brainstorming techniques. 1 fig

  15. 7 CFR 226.21 - Food service management companies.

    Science.gov (United States)

    2010-01-01

    ... 7 Agriculture 4 2010-01-01 2010-01-01 false Food service management companies. 226.21 Section 226... § 226.21 Food service management companies. (a) Any institution may contract with a food service management company. An institution which contracts with a food service management company shall remain...

  16. The legal status of engineering companies

    International Nuclear Information System (INIS)

    1981-10-01

    It is assumed that the carrying out of research, also in the nuclear field should be entrusted to engineering companies, especially when dealing with the setting up of technological structures. This paper considers the problems of the legal status of such companies under Italian legislation. (NEA) [fr

  17. 78 FR 72552 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-12-03

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... General Electric Company model GEnx-2B67 and GEnx-2B67B turbofan engines. This AD was prompted by the... certain serial number General Electric Company (GE) model GEnx-2B67 and GEnx-2B67B turbofan engines. The...

  18. Engineering and service activities in the Cogema group

    International Nuclear Information System (INIS)

    1998-03-01

    This short document presents the engineering and service daughter companies of the Cogema group: SGN (nuclear engineering, fuel cycle, wastes and spent fuels management, decontamination and dismantling); Euriware group (advice, expertise and information systems in nuclear, pharmacy, petroleum, automotive and steel making industries); Game group (industrial maintenance in nuclear, chemistry, petroleum, automotive and steel making industries); Eurisys Mesures (nuclear measurements, instrumentation, radiation protection and nuclear imaging); SICN (mechanics); STMI and Socodei (nuclear cleansing and management of low level radioactive wastes); Krebs/Speichim (chemical engineering, divisions of SGN and Technip). (J.S.)

  19. 7 CFR 210.16 - Food service management companies.

    Science.gov (United States)

    2010-01-01

    ... 7 Agriculture 4 2010-01-01 2010-01-01 false Food service management companies. 210.16 Section 210... Authority Participation § 210.16 Food service management companies. (a) General. Any school food authority... management company to manage its food service operation in one or more of its schools. However, no school or...

  20. Research and development related to the services engineering

    International Nuclear Information System (INIS)

    Rembado, J. L.

    2000-01-01

    In the present paper it is clarified what is understood by the expression R and D, Research and Development in the Servicie Engineering's which support the nuclear power plants exploitation, being more appropriated to talk about Innovation and Technological Development. In this paper it is analysed the need to have an innovation as per the marketing needs and to have a technological development to maintain an independence to let us to keep and increase the company's activity. It is described how the Services Engineering's with technological development turn to equipment suppliers which can be supplied to the nuclear sector as well as to other industrial sectors. Finally, it is described the innovation and technological development evolution, the technological polities objectives and the action lines of Tecnatom, S. A. as a Services Engineering's. (Author)

  1. 12 CFR 5.35 - Bank service companies.

    Science.gov (United States)

    2010-01-01

    .... (d) Definitions—(1) Bank service company means a corporation or limited liability company organized... liability company. (2) Limited liability company means any non-corporate company, partnership, trust, or..., obligation, or liability of the company solely by reason of being, or acting as, a member or manager of such...

  2. Motivation and reward systems in service provision: exploring motivators for people providing engineering services

    OpenAIRE

    Kreye, Melanie; Nandrup-Bus, Troels

    2015-01-01

    It is becoming a distinctive feature for manufacturing firms to compete strategically through service provision. In relation to reward systems the aim of this thesis is to investigate what motivates employees of servitized manufacturing firms when providing engineering services and why. Through quantitative and qualitative data collection with an international company within the European healthcare sector, the findings show that key motivating factors were to “delight” the customer and being ...

  3. 76 FR 64844 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2011-10-19

    ... Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice of proposed... General Electric Company (GE) CF6-45 and CF6-50 series turbofan engines with certain low-pressure turbine... series turbofan engines with certain LPT rotor stage 3 disks installed. That AD requires initial and...

  4. 78 FR 44899 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-07-25

    ... Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice of proposed... Electric Company (GE) GE90-110B1 and -115B turbofan engines. This proposed AD was prompted by multiple...) 2165M22P01, installed on GE90-110B1 and -115B turbofan engines. One of the leaks led to an under cowl engine...

  5. Business process re-engineering in service operations

    International Nuclear Information System (INIS)

    McClintock, J.W.

    1995-01-01

    The concept of business process re-engineering, and how it was applied to the operations of the Consumers Gas Company were discussed. Business process re-engineering was defined as the improvement of the efficiency of the customer-service process, and the overall improvement of practices and operations. The re-engineering project was said to involve a thorough analysis of information technology, current limitations, and business operational needs, undertaken on an enterprise-wide basis. Viewed generically,a re-engineering project was said to have six major components: (1) business drivers (i.e. the articulation of the Company's strategic issues); (2) benchmark measures; (3) future state process models; (4) cost/benefit analysis; (5) a change management plan; and (6) a development plan. Business improvements expected to result from the project include reduced cost of operation, reduction of waste, and a substantially complete re-design of the business process. Management of the project involved a team approach, and help of a consultant to identify the scope of the re-design, its limitations, and future state. A life expectancy of approximately 10 years was given for the re-engineering plan, with annual benefits (in terms of cost reduction) of $4.6 million by the year 2000

  6. 78 FR 76045 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-12-16

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... (AD) for General Electric Company (GE) GE90-110B1 and GE90-115B turbofan engines with certain high... turbofan engines with high pressure compressor (HPC) rotor stage 2-5 spools, part numbers (P/Ns) 351-103...

  7. 78 FR 50320 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-08-19

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... Electric Company (GE) model GEnx-2B67B turbofan engines with booster anti-ice (BAI) air duct, part number...-2B67 turbofan engine be removed from the Applicability section of this AD. The commenters noted that...

  8. 77 FR 3088 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2012-01-23

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... Electric Company (GE) CF34-10E series turbofan engines. This AD was prompted by a report of heavy wear... turbofan engines installed on airplanes of U.S. registry. We also estimate that it will take about 8 work...

  9. 78 FR 56594 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-09-13

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... General Electric Company (GE) GE90-76B, -85B, -90B, -94B, -110B1, and - 115B turbofan engines. This AD was...) Applicability This AD applies to General Electric Company (GE): (1) GE90-76B, -85B, -90B, and -94B turbofan...

  10. 77 FR 4650 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2012-01-31

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... General Electric Company (GE) CF6-45 and CF6-50 series turbofan engines with certain low-pressure turbine... Compliance We estimate that this AD will affect 387 CF6-45 and CF6-50 series turbofan engines installed on...

  11. 78 FR 72567 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-12-03

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... General Electric Company (GE) GE90-110B1 and -115B turbofan engines. This AD was prompted by multiple... turbofan engines with variable bypass valve (VBV) actuator fuel supply tube, part number (P/N) 2165M22P01...

  12. Motivation and reward systems in service provision: exploring motivators for people providing engineering services

    DEFF Research Database (Denmark)

    Kreye, Melanie; Nandrup-Bus, Troels

    2015-01-01

    It is becoming a distinctive feature for manufacturing firms to compete strategically through service provision. In relation to reward systems the aim of this thesis is to investigate what motivates employees of servitized manufacturing firms when providing engineering services and why. Through...... quantitative and qualitative data collection with an international company within the European healthcare sector, the findings show that key motivating factors were to “delight” the customer and being able to take responsibility and accountability for ones work. Service employees were found to feel proud...

  13. 78 FR 38195 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-06-26

    ... Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA), DOT... all General Electric Company (GE) GE90-110B1 and GE90-115B turbofan engines. This emergency AD was.... owners and operators of these GE90-110B1 and GE90-115B turbofan engines. This action was prompted by...

  14. 78 FR 19628 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-04-02

    ... Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice of proposed... Electric Company (GE) GE90-76B, -85B, -90B, -94B, - 110B1, and -115B turbofan engines. This proposed AD was... of stage 1 HPT stator shroud distress resulting in engine removals on airplanes with GE90 turbofan...

  15. 78 FR 47534 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-08-06

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... directive (AD) 2013-14-51 for General Electric Company (GE) GE90-110B1 and GE90-115B turbofan engines with... all known U.S. owners and operators of GE90-110B1 and GE90-115B turbofan engines. AD 2013-14-51...

  16. 77 FR 74125 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2012-12-13

    ... Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice of proposed... Company (GE) CF34-8C and CF34-8E turbofan engines with certain part numbers (P/N) of operability bleed... received reports of three failure events of OBV ring lock fuel fittings on GE CF34-8C turbofan engines. Two...

  17. 78 FR 24671 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-04-26

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... certain General Electric Company (GE) CF6-80C2 series turbofan engines. That AD currently requires.../B1F/B2F/B4F/B6F/B7F/D1F turbofan engines with any of the following installed: (1) Fuel tube, part...

  18. 78 FR 19983 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-04-03

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA... Electric Company (GE) CF34-8C and CF34-8E turbofan engines with certain part numbers (P/N) of operability...-8E6, and CF34-8E6A1 turbofan engines, with an operability bleed valve (OBV) part number (P/N...

  19. Nuclear utility structure. Use of nuclear service companies

    International Nuclear Information System (INIS)

    Ring, L.E.

    1980-01-01

    The feasibility of utilities incorporating service companies to construct and maintain nuclear power plants is analyzed. Responsibilities of the service companies and the public opinion of the concept are discussed

  20. Service Modeling for Service Engineering

    Science.gov (United States)

    Shimomura, Yoshiki; Tomiyama, Tetsuo

    Intensification of service and knowledge contents within product life cycles is considered crucial for dematerialization, in particular, to design optimal product-service systems from the viewpoint of environmentally conscious design and manufacturing in advanced post industrial societies. In addition to the environmental limitations, we are facing social limitations which include limitations of markets to accept increasing numbers of mass-produced artifacts and such environmental and social limitations are restraining economic growth. To attack and remove these problems, we need to reconsider the current mass production paradigm and to make products have more added values largely from knowledge and service contents to compensate volume reduction under the concept of dematerialization. Namely, dematerialization of products needs to enrich service contents. However, service was mainly discussed within marketing and has been mostly neglected within traditional engineering. Therefore, we need new engineering methods to look at services, rather than just functions, called "Service Engineering." To establish service engineering, this paper proposes a modeling technique of service.

  1. Capability maturity models in engineering companies: case study analysis

    Directory of Open Access Journals (Sweden)

    Titov Sergei

    2016-01-01

    Full Text Available In the conditions of the current economic downturn engineering companies in Russia and worldwide are searching for new approaches and frameworks to improve their strategic position, increase the efficiency of the internal business processes and enhance the quality of the final products. Capability maturity models are well-known tools used by many foreign engineering companies to assess the productivity of the processes, to elaborate the program of business process improvement and to prioritize the efforts to optimize the whole company performance. The impact of capability maturity model implementation on cost and time are documented and analyzed in the existing research. However, the potential of maturity models as tools of quality management is less known. The article attempts to analyze the impact of CMM implementation on the quality issues. The research is based on a case study methodology and investigates the real life situation in a Russian engineering company.

  2. 78 FR 21578 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-04-11

    ... Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice of proposed... Company (GE) model GEnx-2B67 and GEnx-2B67B turbofan engines with booster anti-ice (BAI) air duct, part... GE model GEnx-2B67 and GEnx- 2B67B turbofan engines with BAI air duct, P/N 2469M32G01, and support...

  3. Training in nuclear engineering companies

    International Nuclear Information System (INIS)

    Perezagua, R. L.

    2013-01-01

    The importance of training is growing in all business areas and fields and especially in hi-tech companies like engineering firms. Nuclear projects are highly multidisciplinary and, even in the initial awarding and pre-construction phases, need to be staffed with personnel that is well-prepared and highly-qualified in areas that, in most cases, are not covered by university studies. This article examines the variables that influence the design of specific training for nuclear projects in engineering firms, along with new training technologies (e-learning) and new regulatory aspects (IS-12). (Author)

  4. Strategic Management for IT Services on Outsourcing Security Company

    Directory of Open Access Journals (Sweden)

    Lydia Wijaya

    2018-04-01

    Full Text Available Information Technology (IT is used by many organizations to enhance competitive advantage, but many outsource security firms have not used IT in their business processes. In this research, we will design Strategic Management for IT Services for outsourcing security company. We use an outsourcing security company as a case study of IT Strategy Management for IT Services development. The purpose of this study is to create an IT services strategy for security outsourcing companies. The framework used is the ITIL (Information Technology Infrastructure Library framework service strategy in strategy management for IT services process. There are several steps taken in the making of the strategy: (a Strategic assessment stage to analyzed internal and external factors of the company. (b Strategy generation by creating the strategic plan. (c Strategy execution to determine the tactical plan. And (d strategy measurement and evaluation. This study produced the proposed IT service system that suits the needs of the company in the form of strategic, tactical plans and strategy measurement. This result can be used as the foundations of IT service development in outsourcing security company. In the process of this study, we work closely with stakeholders; every work product has been verified and validated by stakeholders.

  5. 77 FR 76977 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2012-12-31

    ... Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Supplemental notice... proposed airworthiness directive (AD) for certain General Electric Company (GE) CF6-80C2 series turbofan... part 39 to include an AD that would apply to certain GE CF6-80C2 series turbofan engines. That NPRM...

  6. Knowledge Service Engineering Handbook

    CERN Document Server

    Kantola, Jussi

    2012-01-01

    Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the 21st century. Drawn on the expertise of the founding faculty member of the world's first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints to knowledge service sy

  7. Application of Value Engineering to Improve upon Customer Services Performance in Mazandaran Water and Sewage Company

    Directory of Open Access Journals (Sweden)

    Reza Tavakkoli-Mogahddam

    2007-06-01

    Full Text Available Over the course of producing and marketing goods and services, it appears that industry faces a new challenge in which information and science form the basis for any organizational movement. In this regard, the competitive preference of the organization concentrates on customer and value creation in the organization. Value engineering recognizes product/service functions and produces those with the maximum value at the lowest cost without the loss of production or service quality and safety. In this paper, using value engineering based on the international job plan of the SAVE (Society of American Value Engineering, various alternatives are proposed to improve upon the performance of Customer Services of Water and Sewage Co. The results indicate possible savings of about 714 Million Rials for the water authority in the city of Sari and 4860 Million Rials across Mazandaran Province.

  8. 41 CFR 302-12.101 - May we enter into a contract with a relocation services company for the company to provide...

    Science.gov (United States)

    2010-07-01

    ... contract with a relocation services company for the company to provide relocation services? 302-12.101... the company to provide relocation services? Yes, you may enter into a contract with a relocation services company for the company to provide relocation services. ...

  9. 77 FR 48110 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2012-08-13

    ... Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice of proposed... certain General Electric Company (GE) CF6-80C2 series turbofan engines. The existing AD requires... 2000-04-14, Amendment 39-11597 (65 FR 10698, February 29, 2000), for all GE CF6-80C2 series turbofan...

  10. Collaborative Services for Customized Production in Networked Companies

    OpenAIRE

    Fornasiero , Rosanna; Bastos , João; Azevedo , Américo; Zangiacomi , Andrea; Coscia , Eva

    2013-01-01

    Part 12: Services II; International audience; Increasingly, consumer demand of fashionable products is arising as significant challenge for company managers. In order to respond to this demand, companies are asked to supply small series of innovative and fashionable goods of high quality, affordable price and eco-compatibility in short periods of time and with high service levels. As a result of these rapidly evolving challenges, companies are forming collaborative networks in order to design...

  11. Using service design methods for B2b service brand concept development: Case company

    OpenAIRE

    Molina Escalante, Hugo

    2014-01-01

    A short time before this study was initiated, a small B2b service company had just began op-erating its business without a brand of it’s own. The company owners were looking to design an innovative brand for their business. The purpose of this thesis was to develop the brand for this service Company in the B2b context, using practical service design and Strategic design research methods. This thesis report represents a framework for developing a B2b service brand using research methods c...

  12. APPLICATION FRAMEWORK IN ENGINEERING SERVICE ORIENTED ARCHITECTURE SYSTEM SERVICE

    Directory of Open Access Journals (Sweden)

    Ade Hodijah

    2017-03-01

    Full Text Available The Service Engineering (SE is understood as a framework to create innovative services in application development of information technology approach to Service Oriented Architecture (SOA. Implementing SOA is required methodology to identify services that can be used again in the application and organization of a company. in this research, software development model used is object-oriented methodologies, SOA itself is a collection consisting of tools, technologies, frameworks, and best practices that facilitate the implementation of a service quickly. in a study this uses the tools of Business Process Management System (BPMS to support the implementation of service-oriented software. the purpose of this study is to produce a model of activities and artifacts of the application software development models of the SE with a case study Rate Loans. Validation to the design of the model is done through testing of the software produced. The results showed that the application of the SE in the development of service-oriented software can use the object-oriented methodology by providing additional value-added analysis and redesign of business processes to be implemented on a BPMS. BPMS usage of the application of the SE on the SOA has the advantage of visualization in the management of business processes.

  13. Service technologies as factor of service and tourism companies' competitiveness

    OpenAIRE

    Zhanna Gornostaeva; Vladimir Zhidkov

    2014-01-01

    The authors define the role of service technology in shaping the quality of service and tourism companies, the authors' method of measuring the quality of service and tourism businesses and developing a conceptual model of quality of service and the conceptual model of the internal quality of the service, and also carry out testing of the model on the example of the 'Intourist' Hotel in Volgograd, Russia.

  14. An overview of training and technical communication of Chinese representative nuclear power engineering company of EPC mode

    International Nuclear Information System (INIS)

    Qi Ting; Zhang Xiangyu

    2015-01-01

    After the Fukushima severe accident, nuclear power development has been in stagnation in all over the world. The Chinese nuclear industry has a slowdown on new NPP construction. As a result, high level technique on safety and effective communication are required. For nuclear power engineering company with EPC mode, high quality on training and technical communication is the principal investment in order to achieve better service on engineering design, environmental impact assessment, environmental engineering design, and equipment supervision and so on. EPC mode requires wide range knowledge on almost every field related to nuclear on nuclear power engineering. In this paper, the author investigated the case of the only nuclear power engineering EPC company (CNPE) in China and present an overview on its training and technical communication both domestic and abroad. Basically, there are 4 main branches of training. The internal training focuses on specifically task (both management and technique), such as HSE training, QC training and quality and safety training. Long term education in the university is organized by cooperated mechanism. Code and platform training is partly carried out by international organization or company, and the experienced engineers coach makes up the other part. The communication is a large part since the EPC mode needs the information and requirements from the NPP entity, authority, and the other institutes, international organizations (like IAEA, NINE, IRSN, OECD, NRC and CEA etc.) and sometimes the public. The overview of the training and communication of the EPC company prevails the outline of its advantage on domestic communication and disadvantage on international technical communication. The paper can be a tool on the soft strength construction of company under EPC mode to broaden its business like consultation and training. Some advice is given by the author on the consultation and global communication in the future. (author)

  15. An agent-based model for energy service companies

    International Nuclear Information System (INIS)

    Robinson, Marguerite; Varga, Liz; Allen, Peter

    2015-01-01

    Highlights: • An agent-based model for household energy efficiency upgrades is considered. • Energy service companies provide an alternative to traditional utility providers. • Household self-financing is a limiting factor to widespread efficiency upgrading. • Longer term service contracts can lead to reduced household energy costs. • Future energy price increases enable service providers to retain their customer base. - Abstract: The residential housing sector is a major consumer of energy accounting for approximately one third of carbon emissions in the United Kingdom. Achieving a sustainable, low-carbon infrastructure necessitates a reduced and more efficient use of domestic energy supplies. Energy service companies offer an alternative to traditional providers, which supply a single utility product to satisfy the unconstrained demand of end users, and have been identified as a potentially important actor in sustainable future economies. An agent-based model is developed to examine the potential of energy service companies to contribute to the large scale upgrading of household energy efficiency, which would ultimately lead to a more sustainable and secure energy infrastructure. The migration of households towards energy service companies is described by an attractiveness array, through which potential customers can evaluate the future benefits, in terms of household energy costs, of changing provider. It is shown that self-financing is a limiting factor to the widespread upgrading of residential energy efficiency. Greater reductions in household energy costs could be achieved by committing to longer term contracts, allowing upgrade costs to be distributed over greater time intervals. A steadily increasing cost of future energy usage lends an element of stability to the market, with energy service companies displaying the ability to retain customers on contract expiration. The model highlights how a greater focus on the provision of energy services, as

  16. Contribution of service companies

    International Nuclear Information System (INIS)

    Sole, L. M.; Cortes, A.

    2002-01-01

    The most influential aspect when choosing the model of contract between Client and Contractor relapses into the maturity reached by both parts. The service supplier will have to show his competence with his resume, not only technical, but also of actual actions concerning availability reliability, maintainability, security, environment and costs. That maturity may have been the reason why most of the service companies, of national scope, that carry out maintenance of nuclear power stations electricity and instrumentation nowadays, are present from the assembly and implementation phases of these nuclear power stations. (Author)

  17. Positioning of Engineer Ethics from the Standpoint of a Company. And the Ethics Education Towards Practice

    Science.gov (United States)

    Sato, Masaki

    The purpose of a company is contribution to society by operating activities. Therefore, it has a company principle and “Business ethics” conduct codes in each. On the other hand, many engineers with specialties are performing business toward the same purpose at the same company. And it will produce new inconsistency by introducing “Engineer ethics” and “the ethics of each professional” all at once in the situation of that company. Then, the engineer ethics education in company needs to carry out by arranging company conduct codes and Engineer ethics. This paper proposes what the company ethics education should be from exemplifying results by make activities and engineer ethics education of the corporate ethics observance in the Tokyo Electric Power Co., Inc.

  18. 17 CFR 250.88 - Approval of mutual service companies; organization and conduct of business of subsidiary service...

    Science.gov (United States)

    2010-04-01

    ... and economical performance of services or construction or sale of goods by the company for or to its.... (a) Application for approval of a company as a mutual service company shall be filed by the company... finds that the company is so organized as to capitalization, ownership by, and representation of, member...

  19. Applying Product Configuration Systems in Engineering Companies

    DEFF Research Database (Denmark)

    Ladeby, Klaes Rohde

    This Ph.D. thesis looks into the application of configuration systems in engineering companies, and how configuration systems can be used to support business processes in engineering companies. Often the motivation stated by researchers and practitioners is, that a configuration project...... and sustain competitive advantage” (Teece, Pisano, & Shuen, 1997, pp.509) This question has puzzled academics and preoccupied managers for the last century. Yet, it seems there is still no consensus regarding the meaning of strategy, and how strategy works. Type in the word “strategy” on Amazon.co.uk and 76......,133 books apply. Type it in on Google scholar and 8,580,000 homepages apply3. Obviously, strategy is an important subject. However, the subject also seems to be difficult to perceive. Although this thesis is not about strategy, or strategizing, I would like to pursue the definition of strategy one step...

  20. Tanzania Telecommunication Company Limited as a Mobile Service Provider

    OpenAIRE

    Ndyamukama, Edna

    2014-01-01

    This bachelor’s thesis was researched and written under the consent and authority of Tanzania Telecommunication Company Limited (TTCL), with the purpose to find out ways of improving sales and profits of its mobile service department. The mobile service department of TTCL is performing poorly as compared to its competitors despite being managed by a strategically positioned and experienced company in tele-communication services. It was also meant to find out the positive contribution of compe...

  1. Innovations of Engineering Company and Competitiveness in the Mining Equipment Market

    Science.gov (United States)

    Pogrebnoi, Vladislav; Samorodova, Lyudmila; Shut'ko, Larisa; Yakunina, Yulia; Lyubimov, Oleg

    2017-11-01

    The article deals with issues related to the development of innovative projects by engineering companies and effective marketing policy as a factor of increasing their competitiveness in the mining equipment market. The paper presents the results of the development of innovative technology in the segment of extensible belt conveyors. The necessity of marketing the innovative project is proved by the example of the development of technology for the production of the motor-drum of a belt conveyor with an adjustable drive on continuous current magnets by the engineering company "Transport-Electroprivod" (LLC). The authors consider the effective marketing strategy of an engineering company as an attractor of increasing demand for innovation and competitiveness in the mining equipment market. The methods of marketing promotion and promotion of innovations are considered within the framework of the ecosystem concept of J. Moore.

  2. Innovations of Engineering Company and Competitiveness in the Mining Equipment Market

    Directory of Open Access Journals (Sweden)

    Pogrebnoi Vladislav

    2017-01-01

    Full Text Available The article deals with issues related to the development of innovative projects by engineering companies and effective marketing policy as a factor of increasing their competitiveness in the mining equipment market. The paper presents the results of the development of innovative technology in the segment of extensible belt conveyors. The necessity of marketing the innovative project is proved by the example of the development of technology for the production of the motor-drum of a belt conveyor with an adjustable drive on continuous current magnets by the engineering company “Transport-Electroprivod” (LLC. The authors consider the effective marketing strategy of an engineering company as an attractor of increasing demand for innovation and competitiveness in the mining equipment market. The methods of marketing promotion and promotion of innovations are considered within the framework of the ecosystem concept of J. Moore.

  3. EVALUATION OF SERVICE QUALITY OF AIRWAY COMPANIES GIVING DOMESTIC SERVICES IN TURKEY WITH FUZZY SET APPROACH

    Directory of Open Access Journals (Sweden)

    H. Handan DEMIR

    2013-01-01

    Full Text Available Today, service quality has become a major phenomenon with the requirement of meeting consumer demands in the best way brought along with the rising competition between companies. Airway transportation is preferred more and more during the recent years. Many qualitative and quantitative criteria are considered while evaluating service criteria in airway transportation. In this context, evaluation of service quality is a decisionmaking problem with many criteria. The purpose of this study is to evaluate service quality of domestic airway companies in Turkey. In this study; fuzzy TOPSIS method which is one of the most preferred fuzzy MCDM methods, extension of multi criteria decision making methods in fuzzy environments, considering qualitative and quantitative criteria together and giving opportunity to make group decisions in fuzzy environments. As a result, evaluation was made based on service quality criteria for the most preferred airways companies in Turkey and these companies were ranked according to their levels of service quality.

  4. 77 FR 58471 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2012-09-21

    ... Airworthiness Directives; General Electric Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA.../P1, GEnx-1B75/P1, GEnx- 2B67, and GEnx-2B67B turbofan engines. This AD requires initial and... this AD will affect 11 GE GEnx turbofan engines installed on airplanes of U.S. registry. We also...

  5. 77 FR 70114 - Airworthiness Directives; Cessna Aircraft Company Airplanes

    Science.gov (United States)

    2012-11-23

    ... Aircraft Company Service Bulletin SB04-28-03, dated August 30, 2004, and Engine Fuel Return System... Aircraft System Component (JASC)/Air Transport Association (ATA) of America Code 2820, Aircraft Fuel... Modification Do not incorporate Cessna Aircraft Company Engine Fuel Return System Modification Kit MK 172-28-01...

  6. Benefits of joint audits of service company and operator personnel

    International Nuclear Information System (INIS)

    Ritchie, R.D.

    1991-01-01

    Companies operating in the petroleum industry are showing an increasing collective awareness of safety and environmental issues. The objective of management in any organization is to identify potential hazards and develop and implement an action plant to eliminate these hazards. Joint audits between operating companies and service companies have proved an effective means of developing an objective and realistic safety awareness program. Joint audits, unlike external audits, enable both companies to develop, implement and monitor a meaningful safety policy based on factual information. The paper describes the planning, execution and follow up of an in-depth joint audit. Analysis of the audit results generated action plans to correct areas in need of improvement for both the operating and service companies. Of these areas, most could be corrected and resolved within three months while the remainder were targeted for remedial action to be completed within one year. The paper provides a thorough set of guidelines for all stages of a successful joint audit and illustrates, with examples, the operational improvements to be gained from such operator/service-company cooperation

  7. Tapping the Value Potential of Extended Asset Services - Experiences from Finnish Companies

    Science.gov (United States)

    Kortelainen, Helena; Hanski, Jyri; Valkokari, Pasi; Ahonen, Toni

    2017-09-01

    Recent developments in information technology and business models enable a wide variety of new services for companies looking for growth in services. Currently, manufacturing companies have been actively developing and providing novel asset based services such as condition monitoring and remote control. However, there is still untapped potential in extending the service delivery to the long-term co-operative development of physical assets over the whole lifecycle. Close collaboration with the end-customer and other stakeholders is needed in order to understand the value generation options. In this paper, we assess some of the asset services manufacturing companies are currently developing. The descriptions of the asset services are based on the results of an industrial workshop in which the companies presented their service development plans. The service propositions are compared with the Total Cost of Ownership and the closed loop life cycle frameworks. Based on the comparison, gaps that indicate potential for extended asset service concepts are recognised. In conclusion, we argue that the manufacturing companies do not recognise the whole potential for asset based services and for optimizing the performance of the end customers' processes.

  8. Service with a smile : service companies are enjoying unconventional gas boom

    International Nuclear Information System (INIS)

    Lunan, D.

    2005-01-01

    This article presented financial information from Calgary Brokerage House Peters and Co. Ltd. relating to the growth of unconventional gas production in Canada. The long-lived, stable and low-decline resource is expected to offset some of the rapid reservoir decline many producers are experiencing in conventional operations. However, it is anticipated that service companies involved in well drilling, well stimulation and infrastructure needs of the unconventional gas sector will become more profitable than the operations. In an expansive research paper published late last year, the brokerage house also noted that 2004 marked the transition year for coalbed methane (CBM), as the concept moved from experimental to an increasingly important source of natural gas production. It was suggested that CBM activity could represent the biggest growth opportunity for the Canadian oil-field service sector. Companies using newer generations of coiled tubing drilling units were expected to have the greatest success, as the units are extremely agile and can often drill more than one well a day. A review of service companies was presented, with details of financial activities, including revenues, stock market information and economic forecasts. 4 figs

  9. 77 FR 50054 - Airworthiness Directives; Cessna Aircraft Company Airplanes

    Science.gov (United States)

    2012-08-20

    ... Aircraft Company Service Bulletin SB04-28-03, dated August 30, 2004, and Engine Fuel Return System... Transport Association (ATA) of America Code 2820, Aircraft Fuel Distribution System. (e) Unsafe Condition... Fuel Return System Modification Do not install Cessna Aircraft Company Service Bulletin SB 04- 28-03...

  10. Application opportunities of agile methodology in service company management

    OpenAIRE

    Barauskienė, Diana

    2017-01-01

    Application Opportunities of Agile Methodology in Service Company Management. The main purpose of this master thesis is to identify which methods (or their modified versions) of Agile methodology can be applied in service company management. This master thesis consists of these parts – literature scientific analysis, author’s research methodology (research methods, authors’ research model, essential elements used in the research of application of Agile methodology), research itself (prelimina...

  11. 29 CFR 4.119 - Contracts for services of communications companies.

    Science.gov (United States)

    2010-07-01

    ... Application of the McNamara-O'Hara Service Contract Act Specific Exclusions § 4.119 Contracts for services of communications companies. The Act, in paragraph (4) of section 7, exempts from its provisions “any contract for... Communications Act of 1934.” This exemption is applicable to contracts with such companies for communication...

  12. Segmenting, positioning and market targeting in service companies

    Directory of Open Access Journals (Sweden)

    Kancir Rade

    2004-01-01

    Full Text Available Effective marketing management system in every company, including service companies, assumes existence of adequate information infrastructure which enables production of information relevant for making of different types of marketing decisions. Information based decisions are necessary in every phase of the management process, both on strategic and operative level.

  13. 75 FR 49526 - Halliburton Company, Duncan Mfg., Including On-Site Leased Workers from Express Personnel...

    Science.gov (United States)

    2010-08-13

    ... Company, Duncan Mfg., Including On-Site Leased Workers from Express Personnel, Clayton Personnel Service, and Manpower Planning, Duncan, OK; Halliburton Company, Technology and Engineering Division, Finance... Halliburton Company, Technology and Engineering Division, and Finance and Administration Division, Duncan...

  14. After-sales service of engineering industrial assets a reference framework for warranty management

    CERN Document Server

    González-Prida Díaz, Vicente

    2014-01-01

    This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.  “After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in aftersales manageme...

  15. 18 CFR 367.58 - Property record system required for service company property.

    Science.gov (United States)

    2010-04-01

    ... to show the nature of each addition to or retirement of service company property, the related total... required for service company property. 367.58 Section 367.58 Conservation of Power and Water Resources... COMPANY ACT OF 2005, FEDERAL POWER ACT AND NATURAL GAS ACT UNIFORM SYSTEM OF ACCOUNTS FOR CENTRALIZED...

  16. How to Scope a Product Configuration Project in an Engineering Company

    DEFF Research Database (Denmark)

    Shafiee, Sara; Hvam, Lars; Bonev, Martin

    2014-01-01

    When implementing a product configuration system in a company making complex and highly engineered products, many decisions need to be made in the early phases of the project. This article presents a framework for supporting the initial scoping process and discusses experiences from applying...... the framework in an engineering company. The framework covers a number of topics, such as identifying the users of the configuration system, prioritizing the user requirements, defining the input and output, and the overall functionality of the configuration system. Furthermore, the scoping process considers...

  17. 17 CFR 256.108 - Accumulated provision for depreciation and amortization of service company property.

    Science.gov (United States)

    2010-04-01

    ..., unless the company maintains costs and related reserves for specific units or types of property. (c... depreciation and amortization of service company property. 256.108 Section 256.108 Commodity and Securities... COMPANIES AND SUBSIDIARY SERVICE COMPANIES, PUBLIC UTILITY HOLDING COMPANY ACT OF 1935 Balance Sheet...

  18. Strategic analysis of companies offering technology services to farmers for mobile applications media

    Directory of Open Access Journals (Sweden)

    Rodrigo da Silva Riquena

    2016-03-01

    Full Text Available The use of smart-phones and tablets is increasing the farming community before these fact companies that offer products and services to this sector are mobilizing to be active in this new reality. However, companies that operate in the rural market, not only have the aim of helping farmers in providing services through mobile technology applications, it was necessary to identify the strategic performance of these companies as a market opportunity in selling their products in the agricultural sector. Therefore, this article aimed to identify the strategic planning of technology companies to provide services through applications to farmers. The methodological approach used is a qualitative approach with the exploratory and descriptive aim of the use of content analysis of the websites of those companies studied. This study concluded that companies by offering technology services to farmers, use these services strategically to your advantage without the knowledge of the real needs of farmers.

  19. 18 CFR 367.24 - Construction and service contracts for other companies.

    Science.gov (United States)

    2010-04-01

    ... classification of expenditures relating to projects that will meet the accounting requirements of the company for... companies. (a) Expenditures made in the performance of construction or service contracts, under which the..., construction payrolls, outside services, and other expenses which are directly attributable to the performance...

  20. Promoting structured participation for competitiveness in services companies

    Directory of Open Access Journals (Sweden)

    Jesús García-Arca

    2018-04-01

    Full Text Available Purpose: To identify the main drivers that facilitate the successful deployment of a participation program aimed at improving competitiveness, as a prior step to analyze and discuss the implementation of these drivers in three services companies. Design/methodology/approach: The selection of the drivers was based on a “content analysis” of recent literature (2007-2017. To test the level of deployment of these drivers, the “case study” technique was choosen. The authors have selected two public transport companies and one bank, which have more than twenty years´ experience in the development of participation programs. Findings: From the case studies analysis, we conclude that participation can successfully improve a company’s competitiveness, provided that the drivers are developed with this specific aim. Thus, the analysis of these drivers allows to identify some gaps in aspects such as, the extension of participation throughout the company, the methodology adopted in the deployment of participation programs, the organizational structure for monitoring the program tasks, the reward/recognition systems and, especially, the implementation of KPIs for connecting participation and competitiveness. Research limitations/implications: This paper is based on a review of current literature, the analysis of three case studies, and our own personal experience. Our observations and comments may be qualified by future investigation with an increased sample of companies. Practical implications: This paper could be of interest to companies due to outlines the drivers that are critical to implementing participation programs focused on competitiveness. This could help companies that are thinking of implementing such programs, or those that are unhappy with their current programs, to re-design their plans in line with their business strategy.   Originality/value: The main contribution of this paper lies in its theoretical and applied approach

  1. EVALUATION OF LOGISTICS CUSTOMER SERVICE IN A MARKETING COMPANY

    Directory of Open Access Journals (Sweden)

    María Esther Debrosse-Carballo

    2016-01-01

    Full Text Available The objective of the article is to present the application of a procedure that allows evaluating the level of logistic service offered by a marketing company. In order to reach the objective as a source of secondary was used information: company documents and logistics reports. As primary sources were used the interviews and surveys carried out to all the experts and selected customers. At the stage of processing and analysis of the information tools were used such as: service evaluation matrix, ABC Method for classifying customers, Indicators for evaluating the Logistic Service. This analysis permit to the enterprise know and evaluate the levels of satisfaction of its customer, facilitating to trace strategies that make possible elevate the quality of the logistic service. 

  2. Increasing competitiveness of service companies: developing conceptual models for implementing Lean Management in service companies

    OpenAIRE

    Damrath, Felix

    2012-01-01

    Lean management is a philosophy focused on identifying and eliminating waste throughout a product’s entire value stream. It originates from the manufacturing system of Japanese automotive manufacturer Toyota and attracted due to its tremendous success widespread attention worldwide. Lean promises significant benefits in terms of waste reduction, and increased organizational and supply chain communication and integration.Generally, in terms of operations and improvements service companies are ...

  3. 18 CFR 367.4114 - Account 411.4, Investment tax credit adjustments, service company property.

    Science.gov (United States)

    2010-04-01

    ..., Investment tax credit adjustments, service company property. 367.4114 Section 367.4114 Conservation of Power... Operating Income § 367.4114 Account 411.4, Investment tax credit adjustments, service company property. This account must include the amount of those investment tax credit adjustments that relate to service company...

  4. Graduate Student in Engineering, Hoped by Owners of Medium-and Small-Sized Companies

    Science.gov (United States)

    Kida, Yoshihiro

    Medium-and small-sized companies have held up Japanese technologies which situated top level in the world as far. However, for the technologies of medium-and small-sized companies to keep the top-level in the 21 centuries, researchers and engineers are demand to have high technologies. Those engineers are hoped for to have not only “knowledge”, but also “creativity, feeling and experience”. Therefore, in order to create such professional engineers, educational institute must have a function by which a practical training and education can be conducted.

  5. THE ROLE OF ACCOUNTING ENGINEERING IN SHAPING THE BALANCE POLICY OF A COMPANY

    Directory of Open Access Journals (Sweden)

    Leszek Michalczyk

    2013-02-01

    Full Text Available The issue discussed in the present paper is associated with a theoretical view of accounting engineering in which it is perceived as covering activities based on the use of variant solutions permitted by Polish balance sheet law. These possibilities are defined as the accounting policy of a given company. Keeping the accounts of a business enterprise in accordance with the accounting engineering paradigm requires a full use of codified variant accounting. The accounting policy of a company should, in these respects, be characterized by entries which are the least precise and the most facultative. The view of accounting assumed in the present article sees it as an auxiliary science for management and organizational studies. In this respect, it is also synonymous with recognizing accounting engineering as a paradigm of company management.

  6. 77 FR 10501 - Northeast Utilities Service Company; Notice of Petition for Declaratory Order

    Science.gov (United States)

    2012-02-22

    ... DEPARTMENT OF ENERGY Federal Energy Regulatory Commission [Docket No. EL12-25-000] Northeast Utilities Service Company; Notice of Petition for Declaratory Order Take notice that on February 8, 2012, Northeast Utilities Service Company (NUSCO), on behalf of the Connecticut Light and Power Company, Public...

  7. 76 FR 68634 - Airworthiness Directives; General Electric Company (GE) CF6 Turbofan Engines

    Science.gov (United States)

    2011-11-07

    ... Airworthiness Directives; General Electric Company (GE) CF6 Turbofan Engines AGENCY: Federal Aviation... ``(c) This AD applies to * * * and CF6-80A3 turbofan engines with left-hand links * * *.'' to ``(c) This AD applies to * * * and CF6-80A3 turbofan engines, including engines marked on the engine data...

  8. Performance concept through a Service-Dominant Logic in Tunisian manufacturing companies

    Directory of Open Access Journals (Sweden)

    Nejla Kerfai

    2016-06-01

    Full Text Available The purpose of this research is to discuss the meaning and the aims of transitions to Service-Dominant Logic (SDL concept especially in Tunisian manufacturing companies. It also aims to observe the performance perception, measurement and practices by these manufacturing companies. A literature review revealed that SDL share some ideas with other concepts such as corporate social responsibility, resource based view and product service system. Therefore a conceptual model of the transition to SDL in manufacturing companies was proposed. Then an interview-based study was employed to explore the extent of the SDL as well as the performance perception measurement and practices in the Tunisian manufacturing companies. An interview guideline was developed and used in the interviews across some of Tunisian companies. A qualitative data analysis revealed that the studied Tunisian manufacturing companies consider the performance as the combination of Quality-Cost-Time, they uses mostly technical and quality indicators and give importance to practices concerning quality management. The presented results are limited by the low response rate and the small sample size. Since the respondents belong to manufacturing companies, the research results could be only indicative of this type of companies. This research is an attempt to explore the service transitions that many manufacturing companies seek to undertake in order to contribute in the development of manufacturing companies’ networks to provide grounds to be more competitive and preferment.

  9. Towards an effective co-operation between companies and occupational safety and health services.

    Science.gov (United States)

    van der Drift, Dorine Willy

    2002-01-01

    In the Dutch Working Conditions Act, every employer is required to organize preventive occupational safety and health services (OSH-Services). The OSH-Services need to have a certification that can be compared with ISO-9000. This article is focused on the question: How can companies and OSH-Services co-operate more effectively to obtain a better OSH management system inside the companies? To answer this question, TNO has developed an approach to support organisations in the health care branch to obtain a better service from their OSH-Service. TNO has chosen to focus on supporting the companies, because of the recognition that the effectiveness of OSH-Services has been found in effects on their customers, the companies. As a result of the research project a stepwise approach with several tools was developed. After the development phase, parts of the approach and the tools were used in several other consultancy projects. Evaluative studies have not been performed yet. However, from the development activities and several consultancy projects some remarkable evaluative findings can be given. The approach can be useful for companies and OSH-Services to make their goals and expectations more explicit. The approach also helps to make the management of companies clear that their own behaviour is relevant to the achievement of their goals in occupational health and safety policy, in addition to the services provided by the OSH-Service and their professionals. The approach cannot fulfil the possible need for qualification of OSH professionals. However, the approach can make the OSH professionals clear in what way they have qualification needs.

  10. Social Customer Relationship Management: Proposal for SCRM for an IT Services Company

    OpenAIRE

    Das, Malay

    2012-01-01

    This research paper explores the advances in the area of Social Customer Relationship Management (SCRM) and selectively applies the best practices to the case company, an IT services company based in Finland. An IT services company, being B2B by nature, has its unique needs and constraints as far as CRM is concerned and distinctly different require-ments when Social aspects are involved. The paper attempts to propose a workable oper-ating model to the case company, which already has a CRM sys...

  11. Perm State University HPC-hardware and software services: capabilities for aircraft engine aeroacoustics problems solving

    Science.gov (United States)

    Demenev, A. G.

    2018-02-01

    The present work is devoted to analyze high-performance computing (HPC) infrastructure capabilities for aircraft engine aeroacoustics problems solving at Perm State University. We explore here the ability to develop new computational aeroacoustics methods/solvers for computer-aided engineering (CAE) systems to handle complicated industrial problems of engine noise prediction. Leading aircraft engine engineering company, including “UEC-Aviadvigatel” JSC (our industrial partners in Perm, Russia), require that methods/solvers to optimize geometry of aircraft engine for fan noise reduction. We analysed Perm State University HPC-hardware resources and software services to use efficiently. The performed results demonstrate that Perm State University HPC-infrastructure are mature enough to face out industrial-like problems of development CAE-system with HPC-method and CFD-solvers.

  12. Personal dosimetry service of VF, a.s. company

    International Nuclear Information System (INIS)

    Prasek, P.

    2009-01-01

    The VF, a.s. Company will extend its services in the area of personal dosimetry at the end of 2008, which is fully in compliance with the requirements of the Atomic Act, section 9 paragraph (1) letter r) and Decree on Radiation Protection, section 59 paragraph (1) letter a). Optically stimulated luminescence was selected in VF .a.s. as the most advantageous and the most advanced technology for the integral personal dosimetry. Optically stimulated luminescence (OSL) has been using in dosimetry for more than ten years. Although it is relatively new technology , its indisputable advantages predetermine that technology has significantly benefited in personal dosimetry services within a short time all over the advanced world. The VF, a.s. personal dosimetry service is based on the licensed products of LANDAUER, the US company, which is the world leader in OSL dosimetry. Crystalline Al 2 O 3 :C was selected as the detection material. All equipment of personal dosimetry service is installed in the VF Centre of Technology in Cerna Hora. The personal dosimetry service is incorporated in the International LANDAUER Dosimetry Service Network, and in the European Union, it is directly linked to the LANDAUER European Headquarters with its office in Paris. As a part of the OSL technology licence, the VF personal dosimetry service was included in the inter-laboratory comparison programme of the LANDAUER syndicate. (author)

  13. Personal dosimetry service of VF, a.s. company

    International Nuclear Information System (INIS)

    Prasek, P.

    2008-01-01

    The VF, a.s. Company will extend its services in the area of personal dosimetry at the end of 2008, which is fully in compliance with the requirements of the Atomic Act, section 9 paragraph (1) letter r) and Decree on Radiation Protection, section 59 paragraph (1) letter a). Optically stimulated luminescence was selected in VF .a.s. as the most advantageous and the most advanced technology for the integral personal dosimetry . Optically stimulated luminescence (OSL) has been using in dosimetry for more than ten years. Although it is relatively new technology , its indisputable advantages predetermine that technology has significantly benefited in personal dosimetry services within a short time all over the advanced world. The VF, a.s. personal dosimetry service is based on the licensed products of LANDAUER, the US company, which is the world leader in OSL dosimetry. Crystalline Al 2 O 3 :C was selected as the detection material. All equipment of personal dosimetry service is installed in the VF Centre of Technology in Cerna Hora. The personal dosimetry service is incorporated in the International LANDAUER Dosimetry Service Network, and in the European Union, it is directly linked to the LANDAUER European Headquarters with its office in Paris. As a part of the OSL technology licence, the VF personal dosimetry service was included in the inter-laboratory comparison programme of the LANDAUER syndicate. (author)

  14. Improving marketing strategies of sea freight forwarding services - Thien Hong Joint Stock company

    OpenAIRE

    Pham, Thanh Huyen

    2015-01-01

    Analyzing and improving marketing strategies of Thien Hong Joint Stock company - a newborn company in the field of sea freight forwarding service in Vietnam. This thesis focused on the 4Ps (product, price, placement, promotion) in marketing strategy, how to apply the theory of services marketing in a business to business company and a special industry effectively.

  15. 75 FR 77666 - General Motors Company, Formerly Known as General Motors Corporation, Technical Center, Including...

    Science.gov (United States)

    2010-12-13

    ...., Global Technology Associates Limited, G-Tech Professional Staffing, Inc., Jefferson Wells, Kelly Services... Enterprise Services, Engineering Labs, Inc., Global Technology Associates Limited, G-Tech Professional... company reports that workers leased from Modern Engineering/ Professional Services were employed on-site...

  16. INTERNATIONAL EXPANSION OF SERVICE COMPANIES USING THE STRATEGY OF DELOCALIZATION

    Directory of Open Access Journals (Sweden)

    Lucretia Mariana CONSTANTINESCU

    2014-06-01

    Full Text Available The elimination of the constraints related to distance, service demand increase and service accessibility, from the perspective of their commercial capacity, have encouraged service companies to invest abroad, with the desire to identify new clients and to use their specific competitive advantages, and, for this reason, in this work, we shall present new delocalization models that could be used by the companies of the dematerialized economy to transfer some activities outside of their country of origin through the realization of a commercial presence (foreign direct investment - FDI and their integration with the other entities of the network, in order to exploit the comparative advantages of the different locations.

  17. Relationship marketing and customer loyalty:a customer service approach in nigerian companies. in nigerian companies

    Directory of Open Access Journals (Sweden)

    Olumoko,Tajudeen .A.

    2010-12-01

    Full Text Available This paper examines relationship marketing and customer loyalty from the approach of customer service-using some selected companies in Nigeria as a case study. The study clarifies the role of relationship marketing in customer services toward the achievement of customer loyalty via customer services among a sample of some selected companies in Nigeria. The study is a survey which uses a literature based research instrument [questionnaire] to measure the application of relationship marketing in customer services to achieve customer loyalty. Structured, close ended questions were used to collect primary data from the respondents. A six point likert scale ranging from “very high extent” to “no extent at all” was used to measure the level of the application of relationship marketing through customer services that aid customer loyalty. 2,400 respondents were selected based on convenience sampling method and stratified into the categories of Manufacturing, Service and Others, operating in Nigeria. Data were analyzed using descriptive statistics and chi-square analysis. The research instrument shared high reliability and validity. The major findings of the study were as follows: In Nigeria, there is significant relationship between relationship marketing practice in customer service operation and customer loyalty, relationship marketing can be used to increase sales through customer loyalty via effective customer services and that relationship marketing has positive effect on customer satisfaction and organizational profitability.

  18. 18 CFR 367.1110 - Account 111, Accumulated provision for amortization of service company property.

    Science.gov (United States)

    2010-04-01

    ... THE PUBLIC UTILITY HOLDING COMPANY ACT OF 2005, FEDERAL POWER ACT AND NATURAL GAS ACT UNIFORM SYSTEM OF ACCOUNTS FOR CENTRALIZED SERVICE COMPANIES SUBJECT TO THE PROVISIONS OF THE PUBLIC UTILITY HOLDING... (§ 367.4040), for the current amortization of limited-term service company property investments. (2...

  19. Self-managing teams in manufacturing companies: implications for the engineering function

    NARCIS (Netherlands)

    Leede, de Jan; Stoker, Janka

    Reports on an explanatory multiple case-study of companies with self-managing teams. Reasons for introducing self-managing teams; Cooperation between self-managing teams and engineering development; Conclusion.

  20. Bringing service design to manufacturing companies: integrating PSS and service design approaches

    DEFF Research Database (Denmark)

    Costa, Nina; Patrício, Lia; Morelli, Nicola

    2018-01-01

    in a manufacturing industry. This paper details how the application supports the design of product–service system solutions from the exploration to the implementation stages, highlighting the physical evidence of service, and contributes to advance design research at the intersection of PSS and Service Design.......Manufacturing companies increasingly try to innovate in their offers to consumers by creating more complete solutions that combine product and service components. However, shifting from a product-centric perspective to a solution-oriented perspective is challenging. The present study adopted...... a design research methodology and built on Service-Dominant logic, integrating the human-oriented perspective of Service Design with an organizational network-oriented perspective of Product–Service System. It creates a new Integrative PSS approach, evolves design models, and provides an application...

  1. A proposed model for assessing service quality in small machining and industrial maintenance companies

    Directory of Open Access Journals (Sweden)

    Morvam dos Santos Netto

    2014-11-01

    Full Text Available Machining and industrial maintenance services include repair (corrective maintenance of equipments, activities involving the assembly-disassembly of equipments, fault diagnosis, machining operations, forming operations, welding processes, assembly and test of equipments. This article proposes a model for assessing the quality of services provided by small machining and industrial maintenance companies, since there is a gap in the literature regarding this issue and because the importance of small service companies in socio-economic development of the country. The model is an adaptation of the SERVQUAL instrument and the criteria determining the quality of services are designed according to the service cycle of a typical small machining and industrial maintenance company. In this sense, the Moments of Truth have been considered in the preparation of two separate questionnaires. The first questionnaire contains 24 statements that reflect the expectations of customers, and the second one contains 24 statements that measure perceptions of service performance. An additional item was included in each questionnaire to assess, respectively, the overall expectation about the services and the overall company performance. Therefore, it is a model that considers the interfaces of the client/supplier relationship, the peculiarities of the machining and industrial maintenance service sector and the company size.

  2. Cummins Engine Company B5.9 Propane Engine Development, Certification, and Demonstration Project

    Energy Technology Data Exchange (ETDEWEB)

    The ADEPT Group, Inc. (Los Angeles, California)

    1998-12-18

    The objective of this project was to successfuly develop and certify an LPG-dedicated medium-duty original equipment manufacturer (OEM) engine that could be put into production. The engine was launched into production in 1994, and more than 800 B5.9G engines are now in service in the United States and abroad. This engine is now offered by more than 30 bus and truck OEMs.

  3. U.S. Energy Service Company (ESCO) Industry: Recent Market Trends

    Energy Technology Data Exchange (ETDEWEB)

    Stuart, Elizabeth [Lawrence Berkeley National Lab. (LBNL), Berkeley, CA (United States); Larsen, Peter H. [Lawrence Berkeley National Lab. (LBNL), Berkeley, CA (United States); Carvallo, Juan Pablo [Lawrence Berkeley National Lab. (LBNL), Berkeley, CA (United States); Goldman, Charles A. [Lawrence Berkeley National Lab. (LBNL), Berkeley, CA (United States); Gilligan, Donald [National Association of Energy Service Companies, Washington DC (United States)

    2016-10-01

    This study presents an analysis of the market size, growth projections and industry trends of the U.S. Energy Service Company (ESCO) industry, drawing on information provided by ESCO executives in late 2015. We define ESCOs as energy service companies for whom performance-based contracting is a core business offering. We identified forty-seven firms that met our definition of an ESCO.1 Forty-three of these companies responded to our requests for information, representing a 91% response rate.2 We also report 2014 ESCO industry revenues by market segment, region and business activity type, and for new versus existing customers. Finally, we report on use of tax incentives and financing tools, and incorporation of non-energy benefits into performance-based project economics. We summarize key findings below.

  4. Independent Energy's Solar thermal products and services listing

    International Nuclear Information System (INIS)

    Anon.

    1991-01-01

    This article is a listing of companies offering products and services for the development of solar thermal electric power plants. The listing provides the company name under a heading describing the product or service the company provides. The products and services covered by the listing include developers and owner/operators, manufacturers of equipment, instruments and controls, consulting services, engineering and construction, and financial and legal services

  5. Competitive intelligence information management and innovation in small technology-based companies

    Science.gov (United States)

    Tanev, Stoyan

    2007-05-01

    In this article we examine how (i) company type and (ii) the competitive intelligence information used by small technology-based companies affect their innovation performance. The focus is on the specific information types used and not on the information sources. Information topics are classified in four groups - customers (10), company (9), competitor (11) and industry (12). The sample consists of 45 small new technology-based companies, specialized suppliers, and service companies from a variety of sectors - software, photonics, telecommunications, biomedical engineering and biotech, traditional manufacturing etc. The results suggest that the total number of intelligence information topics companies use to make decisions about innovation is not associated with the number of their new products, processes, services and patents. Therefore the companies in our sample do not seem to have the resources, processes or value systems required to use different competitive intelligence information when making decisions on innovation or may rely more on their own internal logic than on external information. Companies are classified using a Pavitt-like taxonomy. Service companies are considered as a separate company type. This allows for explicitly studying both, the innovative role of new services in product driven companies, and the role of new product development in service companies.

  6. Does the company's economic performance affect access to occupational health services?

    Science.gov (United States)

    Kankaanpää, Eila; Suhonen, Aki; Valtonen, Hannu

    2009-09-02

    In Finland like in many other countries, employers are legally obliged to organize occupational health services (OHS) for their employees. Because employers bear the costs of OHS it could be that in spite of the legal requirement OHS expenditure is more determined by economic performance of the company than by law. Therefore, we explored whether economic performance was associated with the companies' expenditure on occupational health services. We used a prospective design to predict expenditure on OHS in 2001 by a company's economic performance in 1999. Data were provided by Statistics Finland and expressed by key indicators for profitability, solidity and liquidity and by the Social Insurance Institution as employers' reimbursement applications for OHS costs. The data could be linked at the company level. Regression analysis was used to study associations adjusted for various confounders. Nineteen percent of the companies (N = 6 155) did not apply for reimbursement of OHS costs in 2001. The profitability of the company represented by operating margin in 1999 and adjusted for type of industry was not significantly related to the company's probability to apply for reimbursement of the costs in 2001 (OR = 1.00, 95%CI: 0.99 to 1.01). Profitability measured as operating profit in 1999 and adjusted for type of industry was not significantly related to costs for curative medical services (Beta -0.001, 95%CI: -0.00 to 0.11) nor to OHS cost of prevention in 2001 (Beta -0.001, 95%CI: -0.00 to 0.00). We did not find a relation between the company's economic performance and expenditure on OHS in Finland. We suppose that this is due to legislation obliging employers to provide OHS and the reimbursement system both being strong incentives for employers.

  7. [East coast activity : updates and opportunities for service companies

    International Nuclear Information System (INIS)

    Smithers, F.

    1998-01-01

    A review of the business principles of major suppliers to the petroleum industry operating in the Atlantic offshore was presented. Secunda Marine Services Ltd. is a major supplier to the development of the Sable Offshore Energy Project (SOEP). The company was also actively involved in the development of the Panuke Cohasset Field in 1990. Involvement in that project was a stepping stone to the current involvement in the SOEP and to their successful bidding on the Terra Nova Project. It is predicted that given the potential of the various major plays off Atlantic Canada, expenditures over the next decade or so could be in the tens of billions of dollars. Quality, service and price will continue to be the factors that determine the success or failure of service companies. Secunda expects to continue having a large share of that development and positive impact on the local economy in Nova Scotia

  8. USE OF THE SERVPERF METHOD TO EVALUATE SERVICE QUALITY IN THE TRANSPORT COMPANY

    Directory of Open Access Journals (Sweden)

    Manuela Krystyna Ingaldi

    2016-03-01

    Full Text Available Transport services are one of the most common services in Poland and abroad. Especially passenger transport is very popular. For those without a car or travelling in large groups, such transport is a big convenience. On the market there are many companies that offer this kind of services. Decisions about the particular service provider shall be based on own experiences of customer, opinions of others people and quality analysis results which are often available on many different websites. In such quality analysis special types of methods are used, among which the Servqual method and its variation the Servperf method should be mentioned. In the article the Servperf method was used to evaluate the quality of transport services in the chosen company. In this method the customer does not evaluate his expectations for the service, but only the final service. According to the customers of the research company, its services in about 65% met their expectations. Their also indicated which determinants had the highest positive and negative impact on the quality of these services.

  9. Scoping a Product Configuration Project for Engineer-to-Order Companies

    DEFF Research Database (Denmark)

    Shafiee, Sara; Hvam, Lars; Bonev, Martin

    2014-01-01

    When implementing a product configuration system in a company making complex and highly engineered products, many decisions need to be made in the early phases of the project. This article presents a framework for supporting the initial scoping process and discusses experiences from applying...

  10. Local and regional energy companies offering energy services: Key activities and implications for the business model

    International Nuclear Information System (INIS)

    Kindström, Daniel; Ottosson, Mikael

    2016-01-01

    Highlights: • Many companies providing energy services are experiencing difficulties. • This research identifies key activities for the provision of energy services. • Findings are aggregated to the business-model level providing managerial insights. • This research identifies two different business model innovation paths. • Energy companies may need to renew parts of, or the entire, business model. - Abstract: Energy services play a key role in increasing energy efficiency in the industry. The key actors in these services are the local and regional energy companies that are increasingly implementing energy services as part of their market offering and developing service portfolios. Although expectations for energy services have been high, progress has so far been limited, and many companies offering energy services, including energy companies, are experiencing difficulties in implementing energy services and providing them to the market. Overall, this research examines what is needed for local and regional energy companies to successfully implement energy services (and consequently provide them to the market). In doing this, a two-stage process is used: first, we identify key activities for the successful implementation of energy services, and second, we aggregate the findings to the business model level. This research demonstrates that to succeed in implementing energy services, an energy company may need to renew parts or all of its existing product-based business model, formulate a new business model, or develop coexisting multiple business models. By discussing two distinct business model innovation processes, this research demonstrates that there can be different paths to success.

  11. Service engineering for prospective vehicle service processes

    OpenAIRE

    Nagel, Alexander; Steinhilper, Rolf; Freiberger, Stefan; Thäter, Stefan

    2013-01-01

    Garages are - concerning the vehicle service - faced with growing complexity in automotive mechatronics and on-board bus communication technology. Because of the necessity of profound technical knowledge and smart as well as cost efficient diagnostic tools for garages, Bayreuth University and Fraunhofer IPA pick up the challenge and develop innovative service-processes for future requirements by the project "Kfz-Service Engineering 2020". In order to improve established service-processes and ...

  12. NASA Lewis Helps Company With New Single-Engine Business Turbojet

    Science.gov (United States)

    1998-01-01

    Century Aerospace Corporation, a small company in Albuquerque, New Mexico, is developing a six-seat aircraft powered by a single turbofan engine for general aviation. The company had completed a preliminary design of the jet but needed analyses and testing to proceed with detailed design and subsequent fabrication of a prototype aircraft. NASA Lewis Research Center used computational fluid dynamics (CFD) analyses to ferret out areas of excessive curvature in the inlet where separation might occur. A preliminary look at the results indicated very good inlet performance; and additional calculations, performed with vortex generators installed in the inlet, led to even better results. When it was initially determined that the airflow distortion pattern at the compressor face fell outside of the limits set by the engine manufacturer, the Lewis team studied possible solutions, selected the best, and provided recommendations. CFD results for the inlet system were so good that wind tunnel tests were unnecessary.

  13. Service procurement in manufacturing companies: results of three embedded case studies

    NARCIS (Netherlands)

    Valk, van der W.

    2008-01-01

    An increasing part of companies' purchasing expenditures is being spent on (business) services. At the same time, the interactive character of business services has so far largely been neglected in purchasing and supply management studies. The success of a service purchase is however established

  14. 76 FR 64291 - Airworthiness Directives; General Electric Company (GE) Turbofan Engines

    Science.gov (United States)

    2011-10-18

    ... shop visit, but not later than 5,500 cycles-in-service (CIS) since the last engine shop visit where the... next engine shop visit, but not later than 5,500 cycles-in- service (CIS) since the last engine shop... than a ``CORRECT FLOW'' packing using paragraph 3.A.(1).(b) of the Accomplishment Instructions of SB No...

  15. NUKEM. Innovative solutions for nuclear engineering; Innovative Loesungen rund um nukleares Engineering

    Energy Technology Data Exchange (ETDEWEB)

    Scheffler, Beate [NUKEM Technologies GmbH, Alzenau (Germany)

    2011-03-15

    Management of radioactive waste, handling spent fuel elements, decommissioning of nuclear facilities, and engineering and consulting activities are services associated with the name of NUKEM all over the world. The company's scientists and engineers develop solution concepts combining the latest technologies with proven techniques and many years of experience. The company;s history and the services offered to the nuclear industry began more than 5 decades ago. The predecessor, NUKEM Nuklear-Chemie-Metallurgie, was founded in 1960 as one of the earliest nuclear companies in Germany. Originally, the firm produced fuel elements for a variety of reactor lines. As early as in the 1970s, logical extensions of these business activities were nuclear engineering and plant construction. In the meantime, NUKEM Technologies GmbH has developed a worldwide reputation for its activities. Numerous reference projects bear witness to optimum project management and customer satisfaction. Since 2009, NUKEM Technologies has been a wholly owned subsidiary of the Russian Atomstroyexport. NUKEM Technologies operates sales and project offices outside Germany, e.g. in Russia, China, Lithuania, France, and Bulgaria. In this way, the company is present in its target markets of Russia, Western and Eastern Europe as well as Asia, offering customers and partners fast and direct contacts. (orig.)

  16. 78 FR 47235 - Airworthiness Directives; General Electric Company Turbofan Engines

    Science.gov (United States)

    2013-08-05

    ... cycle counts of those LLPs to account for the additional low cycle fatigue (LCF) life consumed during... Boeing 747-8 flight tests had consumed more cyclic life than they would have in revenue flight cycles... Company Turbofan Engines AGENCY: Federal Aviation Administration (FAA), DOT. ACTION: Notice of proposed...

  17. Automotive engineering partners

    Energy Technology Data Exchange (ETDEWEB)

    Liebl, Johannes; Siebenpfeiffer, Wolfgang (eds.)

    2012-05-15

    The brochure under consideration consists of contributions to the following aspects: (1) the ATZ ranking of the Top 75 of the companies providing development service; (2) Challenges and opportunities of hybrid vehicles: (3) Localization of sound sources; (4) Sectoral index engineering services.

  18. 1993 US petroleum engineering manpower supply and demand

    International Nuclear Information System (INIS)

    Wattenbarger, R.A.; Morriss, S.

    1994-01-01

    Each year, the SPE Manpower Committee reports on the results of petroleum engineering manpower supply and demand surveys to inform SPE members about hiring patterns of engineers in the petroleum industry and the supply of graduates from US petroleum engineering schools. The SPE Manpower Committee's US surveys show that large companies will decrease their hiring while small companies and service companies will increase their hiring of engineers. During 1992--93, only about 65% of graduating petroleum engineering students were known to have jobs. Another finding is that, overall, new US SPE membership is decreasing while non-US membership is increasing

  19. 76 FR 44323 - National Grid Transmission Services Corporation; Bangor Hydro Electric Company; Notice of...

    Science.gov (United States)

    2011-07-25

    ... DEPARTMENT OF ENERGY Federal Energy Regulatory Commission [Docket No. EL11-49-000] National Grid Transmission Services Corporation; Bangor Hydro Electric Company; Notice of Petition for Declaratory Order Take..., 18 CFR 385.207, National Grid Transmission Services Corporation and Bangor Hydro Electric Company...

  20. A Proposal of Logistic Services Innovation Strategy for a Mining Company

    OpenAIRE

    Felisa Margarita Cordova; Claudia Durán; Juan Sepúlveda; Alfredo Fernández; Mauricio Rojas

    2012-01-01

    A logistic service innovation strategy for a mining company and their key suppliers is presented, using the win-win concept with the objective of improve its position, policies, strategic objectives and relationships between companies. The strategy allows increasing the business profitability, to diminish the operational costs and the times of negotiation and learning. The chain value of the productive process is analyzed and also the business strategies of each company in order to identify t...

  1. MARKETING STRATEGY DEVELOPMENT FOR A COMPANIES PROVIDING SPECIAL EQUIPMENT SERVICES IN NOVOSIBIRSK REGION

    Directory of Open Access Journals (Sweden)

    Isaeva N. A.

    2014-12-01

    Full Text Available In Russia some companies didn’t have a marketing strategy yet, but marketing is very important part of company management. In the case of the absence of the marketing strategy, a director risks to fill the storage by goods with no demand, or to try to do some useless services, to encounter with unknown competing goods, or to reduce some successful operations. In the article was developed methodic techniques and economic-mathematical models for creating the marketing strategy for companies providing special equipment service in Novosibirsk region. Using the proposed models and methods was created marketing strategy for «TC Athena» with regard to the sphere of activity of the company.

  2. 18 CFR 367.1080 - Account 108, Accumulated provision for depreciation of service company property.

    Science.gov (United States)

    2010-04-01

    ..., Accumulated provision for depreciation of service company property. 367.1080 Section 367.1080 Conservation of... Account 108, Accumulated provision for depreciation of service company property. (a) This account must be credited with the following: (1) Amounts charged to account 403, Depreciation expense (§ 367.4030), or to...

  3. Log quality enhancement: A systematic assessment of logging company wellsite performance and log quality

    International Nuclear Information System (INIS)

    Farnan, R.A.; Mc Hattie, C.M.

    1984-01-01

    To improve the monitoring of logging company performance, computer programs were developed to assess information en masse from log quality check lists completed on wellsite by the service company engineer and Phillips representative. A study of all logging jobs performed by different service companies for Phillips in Oklahoma (panhandle excepted) during 1982 enabled several pertinent and beneficial interpretations to be made. Company A provided the best tool and crew service. Company B incurred an excessive amount of lost time related to tool failure, in particular the neutron-density tool combination. Company C, although used only three times, incurred no lost time. With a reasonable data base valid conclusions were made pertaining, for example, to repeated tool malfunctions. The actual logs were then assessed for quality

  4. Successful Skill Transfer: Military Service Experience and Company Performance

    Directory of Open Access Journals (Sweden)

    Muhammed Kürşad Özlen

    2014-07-01

    Full Text Available In today’s business life, employees from different sectors have the opportunity to work in other industries and can have different positions through the organization. This can be considered from the perspective of skill transfer (transfer of tacit knowledge. The success can be questioned in terms of company performance. If this process can be managed well performance will be higher. This research mainly aims to identify whether veterans with military service experience can contribute to employee motivation, organizational motivation and organizational benefits. In order to test the assumed associations, the research employs a survey study on the veterans who have served for Bosnian army and are currently employees of Bosnian firms. The results provide that military service experience is significantly influential on the motivations of employees and organizations and on company performance. It can be suggested that the adaptation of external knowledge (skill transfer, military service experience, into new organizational environment can be enhanced by the help of knowledge management. This research is valuable in that it is among the few studies in its respective field and in the region.

  5. Agile service oriented shipping companies in the container terminal

    Directory of Open Access Journals (Sweden)

    W. Liu

    2009-06-01

    Full Text Available Agility is regarded as one of the core capabilities and the developing trend of supply chains and their enterprises. Along with the development of economical globalization, supply chain management and containerization as well as container ports as a part of supply chain take more roles like logistics or distribution centers. Under this background, the container terminal should have superior response and develop agility. The main goal of this paper is to emphasize and illustrate the importance and imminence of implementing agility in container terminals. To achieve this goal, the analysis of the economies of scale in the container terminal is presented. In this paper, however, more attention will be paid to agile service oriented shipping companies. The concept and characters of agile service in the container terminal is illustrated. The paper also focuses on the agile organizational structure of the container terminal. Finally, the fuzzy quality synthetic evaluation method is given to evaluate the performance level of agile service in container terminal oriented shipping companies.

  6. Jacobs Engineering Group Inc. receives architectural and engineering design contract from Stanford Linear Accelerator Centre

    CERN Multimedia

    2004-01-01

    "Jacobs Engineering Group Inc. announced that a subsidiary company won a contract from Stanford Linear Accelerator Center (SLAC), to provide architectural and engineering design services for the Linac Coherent Light Source (LCLS) conventional facilities" (1/2 page)

  7. Role of testing in requalifying Transamerica Delaval, Inc., engines for nuclear service

    International Nuclear Information System (INIS)

    Nesbitt, J.F.; Dingee, D.A.; Laity, W.W.

    1985-03-01

    This paper discusses the role of testing in requalifying Transamerica Delaval, Inc. (TDI) diesel generators for use as emergency standby power sources at nuclear power plants. ''Lead'' engine tests (to confirm the design adequacy of key engine components under conditions that could induce high-cycle fatigue) and ''following'' engine tests (for engines of the same model and equipped with the same components as the ''lead'' engine) have been conducted at several nuclear power plants. The tests conducted by Duke Power Company (Catawba Nuclear Station Unit 1) and Long Island Lighting Company (Shoreham Nuclear Power Station Unit 1) are discussed. 2 refs

  8. 48 CFR 227.7107 - Contracts for architect-engineer services.

    Science.gov (United States)

    2010-10-01

    ...-engineer services. 227.7107 Section 227.7107 Federal Acquisition Regulations System DEFENSE ACQUISITION... Rights in Technical Data 227.7107 Contracts for architect-engineer services. This section sets forth... of construction and architect-engineer services. ...

  9. 48 CFR 227.7206 - Contracts for architect-engineer services.

    Science.gov (United States)

    2010-10-01

    ... Rights in Computer Software and Computer Software Documentation 227.7206 Contracts for architect-engineer services. Follow 227.7107 when contracting for architect-engineer services. ...-engineer services. 227.7206 Section 227.7206 Federal Acquisition Regulations System DEFENSE ACQUISITION...

  10. 75 FR 22681 - Prohibited Service at Savings and Loan Holding Companies

    Science.gov (United States)

    2010-04-29

    ... DEPARTMENT OF THE TREASURY Office of Thrift Supervision Prohibited Service at Savings and Loan... concerning the following information collection: Title of Proposal: Prohibited Service at Savings and Loan... with a savings and loan holding company (SLHC), the SLHC or the individual will need to apply to the...

  11. Innovation performance in service companies and KIBS vis-à-vis manufacturing: the relevance of absorptive capacity and openness

    Directory of Open Access Journals (Sweden)

    Aurora A. C. Teixeira¹ ² ³

    2016-06-01

    Full Text Available Purpose – The present paper adds to the most recent current of literature that highlights the importance of innovation in services, analyzing a setting – Portugal – which is relatively backward in terms of innovation performance. Design/methodology/approach – Based on a sample of 4128 companies (including 1489 service companies that answered the Community Innovation Survey 2008, we assessed, by resorting to logistic regressions, the determinants of innovation performance in Portuguese companies. Findings – 1 Workers who have the 1st cycle of higher education have a positive and significant impact on the innovation of service companies whereas PhDs are detrimental to companies’ innovative performance; 2 Companies in the service sector in general, and in KIBS in particular, that effectively invest in external and (continuous internal R&D activities are more innovative; 3 External scientific sources of information for innovation are crucial (and much more than in manufacturing to the innovation performance of service companies, especially of KIBS; 4 Similarly to manufacturing, participation in innovation activities in cooperation with foreign partners appears as a key factor in the innovative performance of service companies. Originality/value – The study demonstrates the influence of companies’ openness and the relative importance attributed to different sources of information for innovation on innovation outcomes of service companies (and KIBS compared to manufacturing industries.

  12. Process of value co-creation and its impact on innovation strategy in service companies

    Directory of Open Access Journals (Sweden)

    Antonia Ruiz-Moreno

    2014-04-01

    Full Text Available Purpose: This article analyzes the factors that influence on the capacity of service firms companies to adapt to changing environment. It analyzes how the critical dimensions of the innovation process influence the gap generated by the difference between the current level of innovation of the company and the level developed by competitors. Design/methodology/approach: Companies were selected from the database Duns and Bradstreet 2000. A sample of companies in Spain in a relatively homogeneous geographic, cultural, legal and political space was chosen. The questionnaire was sent to a total of 200 companies, most of them being large and medium enterprises. Findings and Originality/value: The results show that customer involvement in the innovation process is greater in service firms that have greater innovation gap and are more proactive. Formalization and decentralization present low innovation gap. Limitations: This study is focused on Spanish companies. This work presents the characteristics of a cross-sectional study. Practical implications: In order to better adapt to the environment, firms need to present a greater fit between results on innovation and customer expectations. Therefore, it is very important to accurately detect user needs throughout the innovation process. Originality/value: Our results provide guidance in decisions that are deliberate and which may affect the degree of proactivity of innovation in services. We have advanced in the implications of customer participation in business results. Keywords: Innovation gap, customer participation, decentralization, formalization, service firms.

  13. Resolute large scale mining company contribution to health services of

    African Journals Online (AJOL)

    Resolute large scale mining company contribution to health services of Lusu ... in terms of socio economic, health, education, employment, safe drinking water, ... The data were analyzed using Scientific Package for Social Science (SPSS).

  14. A Proposal of Logistic Services Innovation Strategy for a Mining Company

    Directory of Open Access Journals (Sweden)

    Felisa Margarita Cordova

    2012-03-01

    Full Text Available A logistic service innovation strategy for a mining company and their key suppliers is presented, using the win-win concept with the objective of improve its position, policies, strategic objectives and relationships between companies. The strategy allows increasing the business profitability, to diminish the operational costs and the times of negotiation and learning. The chain value of the productive process is analyzed and also the business strategies of each company in order to identify the key factors involved in the strategic alliance. Contracts negotiation between the company and its suppliers is examined by SWOT analysis, Pareto´s ABC tool and expert knowledge of the process. The strategy is applied to a mining company and its key suppliers working in the modality of strategic long term alliances.

  15. The Evolution of Inventory Management in Manufacturing and Services Companies

    Directory of Open Access Journals (Sweden)

    Gerardo Molinary Fernández

    2000-08-01

    Full Text Available Although inventory management has significantly developed in the past years as a management discipline, its application is still minimal in the service industry and government. In contrast, it is an important tool for any company that is running a competitive business. The management of some companies considers inventory as an asset, not a liability. In addition, in companies in which the use and application of inventory models are common, they can still experience inventory problems. This paper analyzes the weakness of the traditional and most popular inventory model: The Economic Order Quantity model (EOQ. Many of the inventory models available are difficult to understand because they are based on complicate mathematical and statistical formulas. The benefits that computer software have simplifying the use of mathematical formulas are diminished because some of them do not include special applications or solutions when a variation in the assumption of the models is present. When a company implements The Just in Time philosophy (JIT, the management of inventory does not rest in complex formulas. Inventory experts need to emphasize the application of the models instead of the statistical derivation. They also need to be more aggressive in making managers, students and government authorities more aware of managing the inventory levels effectively. The responsibility of good inventory levels is not the sole task of the Operations Department, but the obligation of all the people in a company. Good inventory levels are now a measure of business competitiveness. The goal must be to increase the service level and at the same time reduce the inventory investment.

  16. Can Knowledge Management Become Global? - Consulting Engineering Companies in the Knowledge Economy

    DEFF Research Database (Denmark)

    Koch, Christian

    2004-01-01

    The paper presents different strategies for consulting engineering companies in the emergent global economy. It is a common assumption that players can obtain market gain through cross border mergers, acquisitions, or strategic alliances in synchronisation with internal organisation. Many big...

  17. Decision support system in an international-voice-services business company

    Science.gov (United States)

    Hadianti, R.; Uttunggadewa, S.; Syamsuddin, M.; Soewono, E.

    2017-01-01

    We consider a problem facing by an international telecommunication services company in maximizing its profit. From voice services by controlling cost and business partnership. The competitiveness in this industry is very high, so that any efficiency from controlling cost and business partnership can help the company to survive in the very high competitiveness situation. The company trades voice traffic with a large number of business partners. There are four trading schemes that can be chosen by this company, namely, flat rate, class tiering, volume commitment, and revenue capped. Each scheme has a specific characteristic on the rate and volume deal, where the last three schemes are regarded as strategic schemes to be offered to business partner to ensure incoming traffic volume for both parties. This company and each business partner need to choose an optimal agreement in a certain period of time that can maximize the company’s profit. In this agreement, both parties agree to use a certain trading scheme, rate and rate/volume/revenue deal. A decision support system is then needed in order to give a comprehensive information to the sales officers to deal with the business partners. This paper discusses the mathematical model of the optimal decision for incoming traffic volume control, which is a part of the analysis needed to build the decision support system. The mathematical model is built by first performing data analysis to see how elastic the incoming traffic volume is. As the level of elasticity is obtained, we then derive a mathematical modelling that can simulate the impact of any decision on trading to the revenue of the company. The optimal decision can be obtained from these simulations results. To evaluate the performance of the proposed method we implement our decision model to the historical data. A software tool incorporating our methodology is currently in construction.

  18. Preferred supplier programs for consulting services: An exploratory study of German client companies

    NARCIS (Netherlands)

    Sieweke, J.; Birkner, Stephanie; Mohe, Michael

    2012-01-01

    Research has recently provided evidence that at least some companies have involved purchasing departments in buying professional services such as management consulting services. Some departments have established preferred supplier programs (PSPs) for consulting services, i.e., programs for

  19. Training Program for Practical Engineering Design through the Collaboration with Regional Companies

    Science.gov (United States)

    Gofuku, Akio; Tabata, Nobuhisa; Tomita, Eiji; Funabiki, Nobuo

    An education program to bring up engineering design capabilities through long-term internship by the collaboration with regional companies has been put in practice for five years. The program is composed of two types of long-term internships and several lectures for patent systems and engineering ethics. This paper describes the outline of the program, educational effects, and our experiences. The program was improved into two educational programs in 2011. The one is a special course to educate engineers and scientists who can lead the technologies of their domains. The other is a long-term internship program for master students in engineering divisions of graduate school. This paper also describes the current activities of the latter program.

  20. Maintenance of EDF nuclear power plants and servicing companies. Progress report

    International Nuclear Information System (INIS)

    Baize, Jean-Marc; Reveillon, Sylvie

    1997-01-01

    French Electricity Company (EDF - Electricite de France) and the associated servicing companies, engaged in maintenance partnership from 1991, reinforce and expand their policy by undersigning a progress charter, to cope with the safety and nuclear sector competition issues. This charter stipulates the mutual engagements in the following sectors: 1. Transparency in calling for servicing; 2. Development of the intervenors' professionalism; 3. Improvement in forecasting activity tasks; 4. Radioprotection; 5. Safety and working conditions. The 55 reactors of the EDF nuclear stock are stopped annually for around 6 weeks for refueling. On this occasion the essential maintenance works necessary to ensure the optimal safety of the installations are carried out. The maintenance requires the intervention of 30,000 employees, 10,000 EDF agents and 20,000 external intervenors and represents an amount of 14 million working hours. The full maintenance expenses amounts up to 11 billion FF in 1996, 6 billion of which are assigned to external companies

  1. 7 CFR 1753.17 - Engineering services.

    Science.gov (United States)

    2010-01-01

    ... form. (B) The contract will not accomplish loan purposes. (C) The engineering service fees are unreasonable. (D) The contract presents unacceptable loan security risk to RUS. (E) The consulting engineering... loan shall be rendered by a qualified engineer selected by the borrower or by qualified employees on...

  2. Cloud Manufacturing Service Paradigm for Group Manufacturing Companies

    Directory of Open Access Journals (Sweden)

    Jingtao Zhou

    2014-07-01

    Full Text Available The continuous refinement of specialization requires that the group manufacturing company must be constantly focused on how to concentrate its core resources in special sphere to form its core competitive advantage. However, the resources in enterprise group are usually distributed in different subsidiary companies, which means they cannot be fully used, constraining the competition and development of the enterprise. Conducted as a response to a need for cloud manufacturing studies, systematic and detailed studies on cloud manufacturing schema for group companies are carried out in this paper. A new hybrid private clouds paradigm is proposed to meet the requirements of aggregation and centralized use of heterogeneous resources and business units distributed in different subsidiary companies. After the introduction of the cloud manufacturing paradigm for enterprise group and its architecture, this paper presents a derivation from the abstraction of paradigm and framework to the application of a practical evaluative working mechanism. In short, the paradigm establishes an effective working mechanism to translate collaborative business process composed by the activities into cloud manufacturing process composed by services so as to create a foundation resulting in mature traditional project monitoring and scheduling technologies being able to be used in cloud manufacturing project management.

  3. Enabling engineering support for integrated product and service innovation

    OpenAIRE

    Thor, Peter

    2011-01-01

    The increasing need for mobility in society alongside an intensifying concern for sustainability challenges today’s aviation industry. For companies, a Product-Service Systems (PSS) perspective puts emphasis on proving value to customers by offering a combination of hardware and services over an extended life cycle. While opening up the room for innovation, development from an extended life cycle perspective can seem daunting for companies currently focusing on development and sale of physica...

  4. Implementation an human resources shared services center: Multinational company strategy in fusion context

    Directory of Open Access Journals (Sweden)

    João Paulo Bittencourt

    2016-09-01

    Full Text Available The aim of this research was to analyze the process of implementation and management of the Shared Services Center for Human Resources, in a multinational company in the context of mergers and acquisitions. The company analyzed was called here Alpha, and is one of the largest food companies in the country that was born of a merger between Beta and Delta in 2008. The CSC may constitute a tool for strategic management of HR that allows repositioning of the role of the area in order to be more strategic at corporate level and more profitable at the operating level. The research was based on a descriptive and exploratory study of qualitative approach. Among the results, there is the fact that shared services were strategic to support, standardize and ensure the expansion of the company. The challenges found were associated with the development of a culture of service and the relationship with users and the definition of HR activities scope. The following management procedures include the adequacy of wage differences between employees, the career path limitation and the need to attract and retain talent and international expansion.

  5. The impact of product configurators on lead times in engineering-oriented companies

    DEFF Research Database (Denmark)

    Haug, Anders; Hvam, Lars; Mortensen, Niels Henrik

    2011-01-01

    This paper presents a study of how the use of product configurators affects business processes of engineering-oriented companies. A literature study shows that only a minor part of product configuration research deals with the effects of product configuration, and that the ones that do are mostly...... vague when reporting the effects of configurator projects. Only six cases were identified, which provide estimates of the actual size of lead time reduction achieved from product configurators. To broaden this knowledge, this paper presents the results of a study of 14 companies concerning the impact...

  6. NUKEM. Innovative solutions for nuclear engineering

    International Nuclear Information System (INIS)

    Scheffler, Beate

    2011-01-01

    Management of radioactive waste, handling spent fuel elements, decommissioning of nuclear facilities, and engineering and consulting activities are services associated with the name of NUKEM all over the world. The company's scientists and engineers develop solution concepts combining the latest technologies with proven techniques and many years of experience. The company;s history and the services offered to the nuclear industry began more than 5 decades ago. The predecessor, NUKEM Nuklear-Chemie-Metallurgie, was founded in 1960 as one of the earliest nuclear companies in Germany. Originally, the firm produced fuel elements for a variety of reactor lines. As early as in the 1970s, logical extensions of these business activities were nuclear engineering and plant construction. In the meantime, NUKEM Technologies GmbH has developed a worldwide reputation for its activities. Numerous reference projects bear witness to optimum project management and customer satisfaction. Since 2009, NUKEM Technologies has been a wholly owned subsidiary of the Russian Atomstroyexport. NUKEM Technologies operates sales and project offices outside Germany, e.g. in Russia, China, Lithuania, France, and Bulgaria. In this way, the company is present in its target markets of Russia, Western and Eastern Europe as well as Asia, offering customers and partners fast and direct contacts. (orig.)

  7. THE IMAGE OF INVESTMENT AND FINANCIAL SERVICES COMPANIES IN WWW LANDSCAPE (WORLD WIDE WEB

    Directory of Open Access Journals (Sweden)

    Iancu Ioana Ancuta

    2011-07-01

    Full Text Available In a world where the internet and its image are becoming more and more important, this study is about the importance of Investment and Financial Services Companies web sites. Market competition, creates the need of studies, focused on assessing and analyzing the websites of companies who are active in this sector. Our study wants to respond at several questions related to Romanian Investment and Financial Services Companies web sites through four dimensions: content, layout, handling and interactivity. Which web sites are best and from what point of view? Where should financial services companies direct their investments to differentiate themselves and their sites? In fact we want to rank the 58 Investment and Financial Services Companies web sites based on 127 criteria. There are numerous methods for evaluating web pages. The evaluation methods are similar from the structural point of view and the most popular are: Serqual, Sitequal, Webqual / Equal EtailQ, Ewam, e-Serqual, WebQEM (Badulescu, 2008:58. In the paper: "Assessment of Romanian Banks E-Image: A Marketing Perspective" (Catana, Catana and Constantinescu, 2006: 4 the authors point out that there are at least four complex variables: accessibility, functionality, performance and usability. Each of these can be decomposed into simple ones. We used the same method, and we examined from the utility point of view, 58 web sites of Investment and Financial Services Companies based on 127 criteria following a procedure developed by Institut fur ProfNet Internet Marketing, Munster (Germany. The data collection period was 1-30 September 2010. The results show that there are very large differences between corporate sites; their creators are concentrating on the information required by law and aesthetics, neglecting other aspects as communication and online service. In the future we want to extend this study at international level, by applying the same methods of research in 5 countries from

  8. IMPLEMENTATION OF THE ABC COSTING IN A SERVICES PROVIDER COMPANY

    Directory of Open Access Journals (Sweden)

    Luiz Ricardo Aguena Jacintho Gil de Castro

    2012-12-01

    Full Text Available This paper describes the implementation of the Activity-Based Cost (ABC method in a company of taxes and accounting services and outlines the positive and negative aspects encountered during implementation. It should be taken into account that this work has been developed in the fiscal area of cost verification. Bibliographical references, internal company documents and interviews with industry officials and the administrator responsible for the company were used. In the evolving of operations, the costs of the fiscal area and their main activities have been described monthly and through this information, drivers have been developed and the ABC (Activity-Based Costing method has been adopted. With the implementation it became clear that the system provides better visualization for the decision making process, it also provided learning for the company, so that the method should be used for an undetermined period of time.

  9. DEVELOPMENT AND COMPETITIVENESS BETWEEN FINANCIAL INVESTMENTS SERVICES COMPANIES (1995-2016

    Directory of Open Access Journals (Sweden)

    Ioana Ancuţa IANCU

    2017-12-01

    Full Text Available In the literature there are studies that deal with intermediaries in banking services (especially, mutual funds and pensions, insurance, real estate, etc. Most of them focus on subjects like investor behaviour, ethical issues and market manipulation. In this paper we intend to observe the stages in the evolution of the Financial Investment Services Companies (SSIF between 1995-2016 in relation with the number of transactions, the volume of traded shares, the number of issuing companies as well as the economic and political situation of our country. Moreover, our study shows that the number of SSIF's is little affected by economic crises or declines and is rather influenced by the annual net incomes of the population. Basically, SSIF’s are in constant competition with the rest of the financial institutions, banks being a good example.

  10. Costs and benefits of implementing child survival services at a private mining company in Peru.

    Science.gov (United States)

    Foreit, K G; Haustein, D; Winterhalter, M; La Mata, E

    1991-08-01

    Costs and savings of child health services were studied in a private mining company in Peru. Despite considerable outlays for medical services, few children under age 5 were vaccinated, and half of their illnesses went untreated. Children who were attended at the company clinic usually received unnecessary medication. As a result of the study, the company hired additional staff to provide integrated maternal-child preventive health care and family planning and contracted for intensive training and periodic on-site supervision. In less than 2 years, vaccination coverage reached 75%, and virtually all children under age 1 were enrolled in growth monitoring. Prescriptions were reduced by 24%, including a 67% drop in antimicrobials. The cost of the new services was $13,200 for the first 2 years. Approximately $6800 has been saved in pharmaceuticals prescribed for respiratory infection and diarrhea. Recently, two more mines adopted maternal and child health and family planning services. It is hoped that cost-benefit arguments will encourage other companies to incorporate aggressive child survival measures into their health plans.

  11. Sourcing strategies for services that become part of the buying company's value proposition

    NARCIS (Netherlands)

    Valk, van der W.; Weele, van A.J.; Jahns, C.; Hartmann, E.

    2009-01-01

    Organisations are increasingly buying services that become part of their value proposition to their customers. At the same time, business services traditionally are sourced and contracted for in a traditional way. We study the single case of buying cleaning services by a Train Maintenance Company

  12. Engineering Technology Showcase to feature high-tech products from 18 companies

    OpenAIRE

    Gilbert, Karen

    2007-01-01

    The Student Technology Council (STC) at Virginia Tech is sponsoring an Engineering Technology Showcase on Tuesday, March 27. In addition to providing a platform for technology companies to show off their most recent innovations, technology presentations will be offered by Virginia Tech faculty and staff on topics ranging from a virtual greenhouse to the System X supercomputer.

  13. The Analysis of the Use of Outsourcing Services in Logistics by Czech Manufacturing Companies

    Directory of Open Access Journals (Sweden)

    Hrusecka Denisa

    2015-09-01

    Full Text Available This research analyses logistics outsourcing services from the viewpoint of client companies (manufacturing companies. The main goal is to show how intensively various logistics outsourcing services are used by Czech manufacturing companies in comparison with other world regions, and which areas of logistics outsourcing should be considered more seriously in order to increase logistic efficiency. The study is based on a quantitative and qualitative investigation of Czech manufacturing companies. Firstly, the brief overview of the present situation in the Czech market is presented. It is based on survey data. The results of this quantitative study are compared with global research activities, especially with the 2013 Third-Party Logistics Study carried out by Capgemini Consulting Company. Next, results of the qualitative investigation are discussed. This part describes the experience of four selected Czech manufacturing companies with logistics outsourcing, the main problems they face in this area and their future plans and expectations. The present study is part of a more complex research currently being carried out by the authors.

  14. Empirical research in service engineering based on AHP and fuzzy methods

    Science.gov (United States)

    Zhang, Yanrui; Cao, Wenfu; Zhang, Lina

    2015-12-01

    Recent years, management consulting industry has been rapidly developing worldwide. Taking a big management consulting company as research object, this paper established an index system of service quality of consulting, based on customer satisfaction survey, evaluated service quality of the consulting company by AHP and fuzzy comprehensive evaluation methods.

  15. 75 FR 22772 - Cargill Power Markets, LLC, Complainant v. Public Service Company of New Mexico, Respondent...

    Science.gov (United States)

    2010-04-30

    ... Markets, LLC, Complainant v. Public Service Company of New Mexico, Respondent; Notice of Complaint April... of the Federal Power Act (FPA), 16 U.S.C. 824e (2006), Cargill Power Markets, LLC (Complainant) filed a formal complaint against Public Service Company of New Mexico (Respondent) alleging that...

  16. User Management with LDAP(Light weight Directory Access Protocolfor access to technology and Information Services in Companies

    Directory of Open Access Journals (Sweden)

    José Teodoro Mejía Viteri

    2016-08-01

    Full Text Available This research aims to conduct an analysis of management services information and users with LDAP (Lightweight / Simplified Directory Access Protocol, their interaction with other technology services company, allowing it to be accessed through a single user and password. This study allowed us to collect information through a literature review on the LDAP service and its ability to interact with your user directory Open source technology services; also with Windows Server and Active Directory service is used by companies for their ease of management and access resources on Windows clients; is intended to provide an alternative for the implementation of each of the services required by public and private companies with tools free use and access to services for management and administration can be done by integrating or synchronizing with the directory LDAP.

  17. 40 CFR 35.937 - Subagreements for architectural or engineering services.

    Science.gov (United States)

    2010-07-01

    ... competence and qualifications for the type of professional services required and at fair and reasonable... announcement of the requirements for personal and professional services, including engineering services... engineering services. Those professional services associated with research, development, design and...

  18. Knowledge Management Practice in Two Australian Architecture-Engineering-Construction (AEC Companies

    Directory of Open Access Journals (Sweden)

    Patrick Zou

    2012-11-01

    Full Text Available Knowledge management (KM could be described as a management system that supports the creation, sharing and retrieving of valued information, expertise and insight within and across communities of people and related organizations using information and communication technologies and hence it is a combination of the effective application of information technlogy and management of human resources. KM is becoming a core competitive factor in construction operations. This paper presents the results of two case studies of KM practices in large AEC (architecture, engineering and construction companies through desk-top study and semi-structured interviews. The results indicate that implementing KM in AEC companies leads to competitive advantages and improved decision-making, problem solving and business performance. The results also indicateed that while technology plays an important role, top management commitment, total employee involvement, performance assessment and the culture of knowledge-learning and sharing must be considered when implementing KM. Therefore it is suggested that the implementation of KM should incorporate the company's vision, work processes, technology and culture, to improve the ability of knowledge creating, capturing, sharing, retrieving and ultimately, to improve the company's competitive advantage, decision making, problem solving and innovation.

  19. An energy service company's perspective on demand-side management

    International Nuclear Information System (INIS)

    Bullock, C.G.

    1993-01-01

    In 1985, Massachusetts Electric Company held a bid for demand reduction to be supplied by energy service companies (ESCOs). It was one of the first demand-side management (DSM) bidding programs held in the United States. Since then, several DSM auctions have been held. Many people expected DSM bidding to be a key component in integrated resource planning. Many observed similarities with supply side bidding, and expected DSM bidding to grow according. Today, more than $2 billion annually is being spent by utilities on DSM programs. Less than $100 million is spent with ESCOs. This chapter explores some of the reasons for the current situation and suggests some alternatives, which could benefit all of the players

  20. Methods for automated semantic definition of manufacturing structures (mBOM) in mechanical engineering companies

    Science.gov (United States)

    Stekolschik, Alexander, Prof.

    2017-10-01

    The bill of materials (BOM), which involves all parts and assemblies of the product, is the core of any mechanical or electronic product. The flexible and integrated management of engineering (Engineering Bill of Materials [eBOM]) and manufacturing (Manufacturing Bill of Materials [mBOM]) structures is the key to the creation of modern products in mechanical engineering companies. This paper presents a method framework for the creation and control of e- and, especially, mBOM. The requirements, resulting from the process of differentiation between companies that produce serialized or engineered-to-order products, are considered in the analysis phase. The main part of the paper describes different approaches to fully or partly automated creation of mBOM. The first approach is the definition of part selection rules in the generic mBOM templates. The mBOM can be derived from the eBOM for partly standardized products by using this method. Another approach is the simultaneous use of semantic rules, options, and parameters in both structures. The implementation of the method framework (selection of use cases) in a standard product lifecycle management (PLM) system is part of the research.

  1. Through-life engineering services motivation, theory, and practice

    CERN Document Server

    Roy, Rajkumar

    2015-01-01

    Demonstrating the latest research and analysis in the area of through-life engineering services (TES), this book utilizes case studies and expert analysis from an international array of practitioners and researchers – who together represent multiple manufacturing sectors: aerospace, railway and automotive – to maximize reader insights into the field of through-life engineering services. As part of the EPSRC Centre in Through-life Engineering Services program to support the academic and industrial community, this book presents an overview of non-destructive testing techniques and applications and provides the reader with the information needed to assess degradation and possible automation of through-life engineering service activities . The latest developments in maintenance-repair-overhaul (MRO) are presented with emphasis on cleaning technologies, repair and overhaul approaches and planning and digital assistance. The impact of these technologies on sustainable enterprises is also analyzed. This book wil...

  2. INFORMATION TECHNOLOGY AND THE COMPANY PERFORMANCE IN THE SECTOR OF SERVICES

    Directory of Open Access Journals (Sweden)

    BOZGA LIVIU

    2015-06-01

    Full Text Available Presently, the weight of services sector is increasing in all economies and represents the main element of the gross domestic product in the developed countries. Consequently, in the last decennia, this sector captured the interest of researchers, both in academic and business media. Information Technology (IT represents one of the most dynamic factors contributing to the technical progress in the design, process and supply of all categories of services. The theoretical and practical investigations already demonstrated the potential of the Information Systems adoption and implementation, to improve the organization performances (efficiency, productivity, organization competitiveness and development etc.. However, this potential is not always fully valued. The best performances could be achieved when the IT investments are aligned with internal capabilities and organizational processes within company strategy. The aim of this contribution is to review main published studies investigating the direct and indirect potential effects of IT on company performance in the service sector. There are also addressed issues regarding the measurement difficulties of the IT impacts on organization performance and the limitations generated by the service diversity and the fast dynamics of their market.

  3. 77 FR 29863 - Airworthiness Directives; Cessna Aircraft Company Airplanes

    Science.gov (United States)

    2012-05-21

    ... found free of cracks or incorporating an FAA-approved modification. This AD also requires reporting the... consequent loss of control. Relevant Service Information We reviewed Cessna Aircraft Company Single Engine... regulatory, economic, environmental, and energy aspects of this AD. We will consider all comments received by...

  4. Engineering Changes During the Service Phase

    DEFF Research Database (Denmark)

    Vianello, Giovanna; Ahmed, Saeema

    2008-01-01

    This paper focuses upon understanding the characteristics of engineering changes, in particular changes that emerge during the service phase of complex products, and on how these changes can be related to the product development process. For this purpose, a set of engineering change reports from...... an aerospace engine has been analyzed and the findings have been compared with change documentation from drilling machinery for the oil industry. These findings give insights into which phases of the design process should be modified in order to reduce the number of change requests from the service phase...... and to enable designers to efficiently answer the unavoidable change requests. This can be used to improve the product development process in order to take into account the factors leading to changes....

  5. Strategies for the Cooperation of Educational Institutions and Companies in Mechanical Engineering

    Science.gov (United States)

    Kettunen, Juha

    2006-01-01

    Purpose: The purpose of this study is to analyse the strategic planning of the Centre for Mechanical Engineering, which is a joint venture of educational institutions and companies in Southwest Finland. Design/methodology/approach: The paper presents the strategies of focus and cost efficiency and how the selected strategies can be adjusted…

  6. Photovoltaics. Section 2: Products and services

    International Nuclear Information System (INIS)

    Anon.

    1991-01-01

    This is a directory of companies providing products and services in the area of photovoltaics. The subheadings of the directory include developers and distributors, equipment manufacturers, measuring instruments and controls, consulting services, engineering and construction, operation and maintenance, project management, repair, and financial and legal services

  7. Microbiology Services for External Company Sampling from 2009 until 2012

    International Nuclear Information System (INIS)

    Yahaya Talib; Othman Mahmud; Asmah Mohibat; Muhamad Syazwan Zulkifli; Mohd Rodzi Ali

    2013-01-01

    Microbiological Laboratory Medical Technology Division is committed in providing microbiological test service to internal and outside customer of Nuclear Malaysia. This paper presents a report on tests that have been performed on various type of samples received from outside customer from year 2009 to year 2012. Between 600 and 800 requests received ever year and 6 companies are our regular customers. Regular tests are sterility test, endotoxin limit test and incubation. Charge for the service contributes to agency's income every year. (author)

  8. Role of oil service companies in developing human resources worldwide to implement new technology

    Energy Technology Data Exchange (ETDEWEB)

    Baird, D.E.; Bismuth, B.

    1983-01-01

    The role of specialized oil service companies in helping the oil industry develop the hydrocarbon resources of the world efficiently has increased over the last 20 yr. This trend is expected to continue as the complexity and variety of the techniques required increased. In order to provide a large range of services worldwide, the oil service industry has to be highly flexible and mobile. At the same time, successful implementation of these services requires a knowledge of and empathy with local conditions and cultures. The challenge will be to attract, train, and develop technical people from all corners of the globe to become part of the process of developing and implementing new technology. The involvement of the developing nations in the technical evolution of the oil service companies is perhaps the only long-lasting method of transferring these technologies.

  9. Current Size and Remaining Market Potential of the U.S. Energy Service Company Industry

    Energy Technology Data Exchange (ETDEWEB)

    Stuart, Elizabeth [Ernest Orlando Lawrence Berkeley National Laboratory (LBNL), Berkeley, CA (United States); Larsen, Peter H. [Ernest Orlando Lawrence Berkeley National Laboratory (LBNL), Berkeley, CA (United States); Goldman, Charles A. [Ernest Orlando Lawrence Berkeley National Laboratory (LBNL), Berkeley, CA (United States); Gilligan, Donald [Ernest Orlando Lawrence Berkeley National Laboratory (LBNL), Berkeley, CA (United States); National Association of Energy Services Companies

    2013-06-27

    In this study, we analyze the market size, growth projections and industry trends in the U.S. ESCO industry, drawing on information from interviews with ESCO executives conducted in late 2012. We define ESCOs as energy service companies for whom performance -based contracting is a key business activity; 45 companies met our definition of an ESCO. We were able to interview 35 of these companies, which represents ~78% response rate. The non-respondent ESCOs were small companies in terms of revenue, representing about 2% of industry revenues.

  10. Safety culture for engineering companies. Licensing and design bases for Cofrentes NPP

    International Nuclear Information System (INIS)

    Nhorte Gomez, M.D.

    1994-01-01

    Safety culture must be given higher priority by all organisations. It must not be considered a separate concept, attributable to just one particular organisation, or a single responsible party. It is important to apply this criterion throughout the different phases of a nuclear power plant project (design, construction, commissioning and operation) without becoming isolated or dissociated. Nevertheless, it is absolutely essential to apply and consider it during operation, so to ensure highest possible safety standards. Consideration must also be given to the interfaces and interconnections between the different parties involved in the project (Owner of the NPP, Main Engineering Company, Main Supplier, Regulatory Body, etc) to build a SAFETY CULTURE in a collective and effective way. In applying the safety culture, an engineering company emphasises the following concepts: - Personal dedication and sense of responsibility in all those involved in any activity related to the safety of Nuclear Power Plants. - Clearly defined and readily accessible areas of responsibility and channels of communication - Strict adherence to procedures - Internal review of activities (Design review) (Author)

  11. Evaluating perceived quality of CELPE service: A Brazilian power company case study

    International Nuclear Information System (INIS)

    Paes de Barros Filho, Joao; Fritsch Damasio da Silva, Cleriston; Nascimento Melo, Maria Auxiliadora do; Dumke de Medeiros, Denise

    2009-01-01

    This paper presents an application of a methodology for the diagnosis and analysis of the service quality perceived by a Particular Group of CELPE Corporate Customers, a Brazilian power company at Pernambuco State. Concepts, on the power sector, of Quality in Services, Performance Objectives and Critical Factors of Success have been used to develop the analysis. Next, the Critical Factors for a power company were determined and classified in accordance with the performance objectives: Quality, Dependability, Speed and Flexibility. From the factors established, a questionnaire was created to collect data. The case studied involves quantitative research on CELPE's private corporate principal customers using statistical tests to measure internal consistency reliability of the questionnaire scales and to identify underlying concepts, in the four groups analyzed, through which the private corporate customers perceive quality in the given services. Among the goals of this study are to improve the relationship with principal Private Corporate Clients, to create customer loyalty, and to maximize efforts in providing the power supply service, all of them with a view to improving and determining the Global Satisfaction Index

  12. Evaluating perceived quality of CELPE service: A Brazilian power company case study

    Energy Technology Data Exchange (ETDEWEB)

    Paes de Barros Filho, Joao [Federal University of Pernambuco (UFPE), Center of Technology and Geosciences, 5th floor, Academico Helio Ramos av., Cidade Universitaria, Recife, PE 50.670-901 (Brazil)], E-mail: joaopaes@celpe.com.br; Fritsch Damasio da Silva, Cleriston [Federal University of Pernambuco (UFPE), Center of Technology and Geosciences, 5th floor, Academico Helio Ramos av., Cidade Universitaria, Recife, PE 50.670-901 (Brazil)], E-mail: cleriston_silva@yahoo.com.br; Nascimento Melo, Maria Auxiliadora do [Federal University of Pernambuco (UFPE), Center of Technology and Geosciences, 5th floor, Academico Helio Ramos av., Cidade Universitaria, Recife, PE 50.670-901 (Brazil)], E-mail: manmelo@ufpe.br; Dumke de Medeiros, Denise [Federal University of Pernambuco (UFPE), Center of Technology and Geosciences, 5th floor, Academico Helio Ramos av., Cidade Universitaria, Recife, PE 50.670-901 (Brazil)], E-mail: ddm@ufpe.br

    2009-04-15

    This paper presents an application of a methodology for the diagnosis and analysis of the service quality perceived by a Particular Group of CELPE Corporate Customers, a Brazilian power company at Pernambuco State. Concepts, on the power sector, of Quality in Services, Performance Objectives and Critical Factors of Success have been used to develop the analysis. Next, the Critical Factors for a power company were determined and classified in accordance with the performance objectives: Quality, Dependability, Speed and Flexibility. From the factors established, a questionnaire was created to collect data. The case studied involves quantitative research on CELPE's private corporate principal customers using statistical tests to measure internal consistency reliability of the questionnaire scales and to identify underlying concepts, in the four groups analyzed, through which the private corporate customers perceive quality in the given services. Among the goals of this study are to improve the relationship with principal Private Corporate Clients, to create customer loyalty, and to maximize efforts in providing the power supply service, all of them with a view to improving and determining the Global Satisfaction Index.

  13. Evaluating perceived quality of CELPE service. A Brazilian power company case study

    Energy Technology Data Exchange (ETDEWEB)

    De Barros Filho, Joao Paes; Da Silva, Cleriston Fritsch Damasio; Do Nascimento Melo, Maria Auxiliadora; De Medeiros, Denise Dumke [Federal University of Pernambuco (UFPE), Center of Technology and Geosciences, 5th floor, Academico Helio Ramos av., Cidade Universitaria, Recife, PE 50.670-901 (Brazil)

    2009-04-15

    This paper presents an application of a methodology for the diagnosis and analysis of the service quality perceived by a Particular Group of CELPE Corporate Customers, a Brazilian power company at Pernambuco State. Concepts, on the power sector, of Quality in Services, Performance Objectives and Critical Factors of Success have been used to develop the analysis. Next, the Critical Factors for a power company were determined and classified in accordance with the performance objectives: Quality, Dependability, Speed and Flexibility. From the factors established, a questionnaire was created to collect data. The case studied involves quantitative research on CELPE's private corporate principal customers using statistical tests to measure internal consistency reliability of the questionnaire scales and to identify underlying concepts, in the four groups analyzed, through which the private corporate customers perceive quality in the given services. Among the goals of this study are to improve the relationship with principal Private Corporate Clients, to create customer loyalty, and to maximize efforts in providing the power supply service, all of them with a view to improving and determining the Global Satisfaction Index. (author)

  14. 75 FR 53985 - Arizona Public Service Company, et al., Palo Verde Nuclear Generating Station, Unit 3; Temporary...

    Science.gov (United States)

    2010-09-02

    ... NUCLEAR REGULATORY COMMISSION [Docket No. STN 50-530; NRC-2010-0281] Arizona Public Service Company, et al., Palo Verde Nuclear Generating Station, Unit 3; Temporary Exemption 1.0 Background Arizona Public Service Company (APS, the licensee) is the holder of Facility Operating License No. NPF-74, which...

  15. 78 FR 17652 - Tri-State Generation and Transmission Association, Inc. v. Public Service Company of New Mexico...

    Science.gov (United States)

    2013-03-22

    ... Generation and Transmission Association, Inc. v. Public Service Company of New Mexico; Notice of Complaint... CFR 385.206 and 18 CFR 385.212, Tri-State Generation and Transmission Association, Inc. (Complainant), filed a complaint against the Public Service Company of New Mexico (Respondent or PNM) alleging that...

  16. Geothermal. Section 2: Products and services

    International Nuclear Information System (INIS)

    Anon.

    1991-01-01

    This is a directory of companies providing products and services in the area of geothermal power. The subheadings of the directory include developers and owner operators, equipment manufacturers, measuring instruments and controls, consulting services, engineering and construction, operation and maintenance, project management, repair, and financial and legal services

  17. Hydropower. Section 2: Products and services

    International Nuclear Information System (INIS)

    Anon.

    1991-01-01

    This is a directory of companies providing products and services in the area of hydroelectric power. The subheadings of the directory include developers and owner operators, equipment manufacturers, measuring instruments and controls, consulting services, engineering and construction, operation and maintenance, project management, repair, and financial and legal services

  18. Windpower. Section 2: Products and services

    International Nuclear Information System (INIS)

    Anon.

    1991-01-01

    This is a directory of companies providing products and services in the area of wind power. The subheadings of the directory include developers and owner operators, equipment manufacturers, measuring instruments and controls, consulting services, engineering and construction, operation and maintenance, project management, repair, and financial and legal services

  19. CONTENT MARKETING – THE CONCEPT OF ALTERNAIVE FORM OF MARKETING ON EXAMPLE OF COURIER SERVICE COMPANIES

    Directory of Open Access Journals (Sweden)

    Katarzyna TUROŃ

    2015-06-01

    Full Text Available In the thesis there was presented one of alternative form of marketing – content marketing. The concept was related to examples available on market and analyzed on courier companies services. There were presented methods of using content marketing to B2C areaby selected foreign courier companies. It was also mentioned about form of using content marketing to B2B area. Then were shown benefits and risks of content marketing. Finally,the concept of content marketing was related also to Polish courier service companies.

  20. VTLS Inc.: The Company, the Products, the Services, the Vision.

    Science.gov (United States)

    Chachra, Vinod; And Others

    1993-01-01

    Describes the range of products and services offered by VTLS, a company that offers comprehensive, integrated library automation software and customer support. VTLS's growth and development in the United States and abroad is described, and nine sidebar articles detail system features and applications in public, academic, and virtual libraries. (20…

  1. 75 FR 13606 - Arizona Public Service Company, Palo Verde Nuclear Generating Station, Units 1, 2, and 3...

    Science.gov (United States)

    2010-03-22

    ... NUCLEAR REGULATORY COMMISSION [Docket Nos. STN 50-528, STN 50-529, and STN 50-530; NRC-2010-0114] Arizona Public Service Company, Palo Verde Nuclear Generating Station, Units 1, 2, and 3; Environmental...-74, issued to Arizona Public Service Company (APS, the licensee), for operation of the Palo Verde...

  2. Reliability Engineering for Service Oriented Architectures

    Science.gov (United States)

    2013-02-01

    Common Object Request Broker Architecture Ecosystem In software , an ecosystem is a set of applications and/or services that grad- ually build up over time...Enterprise Service Bus Foreign In an SOA context: Any SOA, service or software which the owners of the calling software do not have control of, either...SOA Service Oriented Architecture SRE Software Reliability Engineering System Mode Many systems exhibit different modes of operation. E.g. the cockpit

  3. Engineering English and the High-Tech Industry: A Case Study of an English Needs Analysis of Process Integration Engineers at a Semiconductor Manufacturing Company in Taiwan

    Science.gov (United States)

    Spence, Paul; Liu, Gi-Zen

    2013-01-01

    The global high-tech industry is characterized by extreme competitiveness, innovation, and widespread use of English. Consequently, Taiwanese high-tech companies require engineers that are talented in both their engineering and English abilities. In response to the lack of knowledge regarding the English skills needed by engineers in Taiwan's…

  4. Global Software Engineering

    DEFF Research Database (Denmark)

    Ebert, Christof; Kuhrmann, Marco; Prikladnicki, Rafael

    2016-01-01

    Professional software products and IT systems and services today are developed mostly by globally distributed teams, projects, and companies. Successfully orchestrating Global Software Engineering (GSE) has become the major success factor both for organizations and practitioners. Yet, more than...... and experience reported at the IEEE International Conference on Software Engineering (ICGSE) series. The outcomes of our analysis show GSE as a field highly attached to industry and, thus, a considerable share of ICGSE papers address the transfer of Software Engineering concepts and solutions to the global stage...

  5. THE SHARED SERVICES CENTERS OF THE MULTINATIONAL COMPANIES: LOCALIZATION AND CULTURAL CHALLENGES.

    Directory of Open Access Journals (Sweden)

    Marco Túlio Ospina Patino

    2014-10-01

    Full Text Available The challenges faced for Multinational Companies (MTNs at elaboration and consolidation of their strategic planning, in a even more competitive global market, compel them to search for new alternatives to deal with this competitive environment, as well as, look for specific actions in structure and organizational development in order to increase investments and maximize profits. In this context, the MTNs adopt the model of the Shared Service Centers (SSCs where, after identifying the essential activities, they centralize their activities of support. This work analyzes three SSCs installed in Brazil. The enterprise A acts in the food market, beverages; the enterprise B works at the sweet drops market; and the enterprise C acts in the pharmaceutical industry. Even tough, at the beginning the localization factor do not represents too much impact in terms of cost reduction, the SSCs constant evolution and the benefits from process scaling or re-engineering, increase the importance of the geographical localization to maximize cost reduction with the qualified hand labor factor being a competitive differential.

  6. Service software engineering for innovative infrastructure for global financial services

    OpenAIRE

    MAAD , Soha; MCCARTHY , James B.; GARBAYA , Samir; Beynon , Meurig; Nagarajan , Rajagopal

    2010-01-01

    International audience; The recent financial crisis motivates our re-thinking of the engineering principles for service software and infrastructures intended to create business value in vital sectors. Existing monolithic, inwarddirected, cost insensitive and highly regulated technical and organizational infrastructures for financial services make it difficult for the domain to benefit from opportunities offered by new computing models such as cloud computing, software as a service, hardware a...

  7. 48 CFR 225.7015 - Restriction on overseas architect-engineer services.

    Science.gov (United States)

    2010-10-01

    ... 48 Federal Acquisition Regulations System 3 2010-10-01 2010-10-01 false Restriction on overseas architect-engineer services. 225.7015 Section 225.7015 Federal Acquisition Regulations System DEFENSE... on overseas architect-engineer services. For restriction on award of architect-engineer contracts to...

  8. Title V Operating Permit: QEP Field Services Company - Wonsits Valley Compressor Station

    Science.gov (United States)

    Response to public comments and the Title V Operating Permit for the QEP Field Services Company, Wonsits Valley Compressor Station, located on the Uintah and Ouray Indian Reservation in Uintah County, Utah.

  9. Title V Operating Permit: QEP Field Services Company - Coyote Wash Compressor Station

    Science.gov (United States)

    Response to public comments and the Title V Operating Permit for the QEP Field Services Company, Coyote Wash Compressor Station, located on the Uintah and Ouray Indian Reservation in Uintah County, Utah.

  10. Value of big data to finance: observations on an internet credit Service Company in China

    OpenAIRE

    Zhang, Shaofeng; Xiong, Wei; Ni, Wancheng; Li, Xin

    2015-01-01

    Background: his paper presents a case study on 100Credit, an Internet credit service provider in China. 100Credit began as an IT company specializing in e-commerce recommendation before getting into the credit rating business. The company makes use of Big Data on multiple aspects of individuals' online activities to infer their potential credit risk. Methods: Based on 100Credit's business practices, this paper summarizes four aspects related to the value of Big Data in Internet credit service...

  11. Methods of the Development Strategy of Service Companies: Logistical Approach

    Science.gov (United States)

    Toymentseva, Irina A.; Karpova, Natalya P.; Toymentseva, Angelina A.; Chichkina, Vera D.; Efanov, Andrey V.

    2016-01-01

    The urgency of the analyzed issue is due to lack of attention of heads of service companies to the theory and methodology of strategic management, methods and models of management decision-making in times of economic instability. The purpose of the article is to develop theoretical positions and methodical recommendations on the formation of the…

  12. Least cost planning within the service concept of power supply companies

    International Nuclear Information System (INIS)

    Lueschen, H.; Sonntag, J.; Werner, R.

    1995-01-01

    In discussing the implementation of energy service concepts, German power supply companies are gradually adopting categories originating from the USA, namely integrated resources planning (IRP), least cost planning (LCP), and demand-side management (DSM). While the activities of German power supply companies are more encompassing than those of their US counterparts in the traditional features of DSM such as load management, information, and consulting, further-going measures such as direct investment and financial incentive programmes for exploiting energy-saving potentials play a less important role and are controversial in the energy-political debate. The article presents the concept of power supply companies for implementing IRP/LCP and makes a concrete assessment of the worth and efficiency of consulting compared with the newer type of financial incentive programmes. (orig.) [de

  13. IDENTIFICATION REQUIREMENTS CUSTOMER SERVICE PROVIDED ON THE LEVEL OF LIGHT INDUSTRY COMPANIES

    Directory of Open Access Journals (Sweden)

    MALCOCI Marina

    2015-05-01

    Full Text Available Moldova is a small country whose territory is 350 km from north to south and 150 km from West to East. Analyzing data from the Statistical Yearbook 2012 shows that 437 enterprises were active dealing with textiles, footwear etc., from 2005 - only 310 companies. Motivation is the business of an assured market, the demand for products and services - volume and structure - which manifests itself on the domestic and foreign markets. Improving customer service is one of the main objectives of production enterprises. Service level directly affects the economic capacity of the enterprise by increasing its contribution in increasing company profits. Increasing the level of service in shops can be determined by reducing factors that negatively influence the desire to purchase, ie ,, eyes scan "; lengthy speech to the seller on the phone; excessive attention to the buyer; arrogant and indifferent gaze of the seller. As a tool for gathering information served questionnaire that was distributed to 50 respondents, which ranks in the age group: 18-27 years with urban living environment. The questionnaire included questions that allow to analyze the efficiency of customer service and the factors influencing the decision to purchase in local shops in the field of Light Industry. The paper identified measures to increase the level of customer service, which would help to increase sales.

  14. Critical needs for piston engine overhaul centre in Malaysia

    Science.gov (United States)

    Khairuddin, M. H.; Yahya, M. Y.; Johari, M. K.

    2017-12-01

    Piston engine overhaul centre (PEOC) is the branch of aviation Maintenance, Repair and Overhaul (MRO) providers, which plays a pivotal role in maintaining the fleet of business and commercial aircraft in the world. The centre typically offers three main MRO capabilities: airframe, engine and component services. Companies holding a PEOC(s) are all subjected to stringent procedures and conditions regulated and audited by the International Civil Aviation Organization. Currently, piston engine maintenance and repair for Asian countries is conducted only in Singapore. The focus of this study is to establish the needs for a PEOC in Malaysia, which will cater almost all small local aircraft companies such as transport and flying school companies.

  15. 75 FR 36153 - Surety Companies Acceptable on Federal Bonds-Terminations: Victore Insurance Company

    Science.gov (United States)

    2010-06-24

    ... from this company, and bonds that are continuous in nature should not be renewed. The Circular may be... DEPARTMENT OF THE TREASURY Fiscal Service Surety Companies Acceptable on Federal Bonds--Terminations: Victore Insurance Company AGENCY: Financial Management Service, Fiscal Service, Department of the...

  16. 76 FR 13662 - Hewlett Packard Company, Enterprise Business Division, Technical Services America, Global Parts...

    Science.gov (United States)

    2011-03-14

    ... Packard Company, Enterprise Business Division, Technical Services America, Global Parts Supply Chain Group, Including Leased Workers From QFlex, North America Logistics, and UPS, Headquartered in Palo Alto, CA... Business Division, Technical Services America, Global Parts Supply Chain Group, Including Leased Workers...

  17. 76 FR 10394 - Hewlett Packard Company, Enterprise Business Division, Technical Services America, Global Parts...

    Science.gov (United States)

    2011-02-24

    ... Packard Company, Enterprise Business Division, Technical Services America, Global Parts Supply Chain Group, Including Leased Workers From Qflex, North America Logistics, and UPS, Headquartered in Palo Alto, CA... Business Division, Technical Services America, Global Parts Supply Chain Group, Including Leased Workers...

  18. Implementation of Statistical Methods and SWOT Analysis for Evaluation of Metal Waste Management in Engineering Company

    Directory of Open Access Journals (Sweden)

    Záhorská Renáta

    2016-12-01

    Full Text Available This paper presents the results of the waste management research in a selected engineering company RIBE Slovakia, k. s., Nitra factory. Within of its manufacturing programme, the mentioned factory uses wide range of the manufacturing technologies (cutting operations, metal cold-forming, thread rolling, metal surface finishing, automatic sorting, metrology, assembly, with the aim to produce the final products – connecting components (fasteners delivered to many industrial fields (agricultural machinery manufacturers, car industry, etc.. There were obtained data characterizing production technologies and the range of manufactured products. The key attention is paid to the classification of waste produced by engineering production and to waste management within the company. Within the research, there were obtained data characterizing the time course of production of various waste types and these data were evaluated by means of statistical method using STATGRAPHICS. Based on the application of SWOT analysis, there is objectively assessed the waste management in the company in terms of strengths and weaknesses, as well as determination of the opportunities and potential threats. Results obtained by the SWOT analysis application have allowed to come to conclusion that the company RIBE Slovakia, k. s., Nitra factory has well organized waste management system. The fact that the waste management system is incorporated into the company management system can be considered as an advantage.

  19. 75 FR 52045 - Arizona Public Service Company, Palo Verde Nuclear Generating Station, Unit 3; Environmental...

    Science.gov (United States)

    2010-08-24

    ... Company, Palo Verde Nuclear Generating Station, Unit 3; Environmental Assessment and Finding of No.... NPF-74, issued to Arizona Public Service Company (APS, the licensee), for operation of Palo Verde... Statement for the Palo Verde Nuclear Generating Station, NUREG-0841, dated February 1982. Agencies and...

  20. Allocating service parts in two-echelon networks at a utility company

    NARCIS (Netherlands)

    van den Berg, D.; van der Heijden, Matthijs C.; Schuur, Peter

    2014-01-01

    We study a multi-item, two-echelon, continuous-review inventory problem at a Dutch utility company, Liander. We develop a model that optimizes the quantities of service parts and their allocation in the two-echelon network under an aggregate waiting time restriction. Specific aspects that we address

  1. Conversion of the former uranium producer into a redevelopment company with limited liability and social problems to be solved by the company

    International Nuclear Information System (INIS)

    Scheid, R.

    1997-01-01

    The activities of the Soviet/German company SDAG Wismut were discontinued after the German/Russian treaty of 16 May 1991. The ADAG Wismut was converted into the redevelopment company WISMUT GmbH. This was a task involving aspects of international law, company law, structural policy, engineering and technology, and social aspects which will go on well beyond the turn of the millenium. Separate departments were established for redevelopment, services to be privatized, and promotion of employment. The founding of societies for promotion of employment was an important and successful instrument of socially acceptable staff reduction. The know-how gained during the reconstruction procedure may be marketed successfully on an international scale. (orig.) [de

  2. Employment of personnel of a security service company does not require the consent of the works council

    International Nuclear Information System (INIS)

    Anon.

    1992-01-01

    If a company or institution hires personnel of a security service company to protect its premises, this kind of employment does not mean the company carries on temporary employment business. Within the purview of section 99, sub-section 1 of the BetrVG (Works Constitution Act), the security service personnel is not 'employed' in the proper sense even if the security tasks fulfilled by them are done at other times by regular employees of the company or institution. The court decision also decided that the Works Council need not give consent to employment of foreign security personnel. Federal Labour Court, decision dated May 5, 1992 - 1 ABR 78/91. (orig./HP) [de

  3. 77 FR 16026 - Cargill Power Markets, LLC v. Public Service Company of New Mexico; Notice of Compliance Filing

    Science.gov (United States)

    2012-03-19

    ... DEPARTMENT OF ENERGY Federal Energy Regulatory Commission [Docket No. EL10-61-002] Cargill Power Markets, LLC v. Public Service Company of New Mexico; Notice of Compliance Filing Take notice that on March 12, 2012, Public Service Company of New Mexico and Cargill Power Markets, LLC submitted a...

  4. Reducing variety in product solution spaces of engineer-to-order companies: The case of Novenco A/S

    DEFF Research Database (Denmark)

    Haug, Anders; Hvam, Lars; Mortensen, Niels Henrik

    2013-01-01

    by eliminating the product variety that do not create customer value. However, for Engineer-to-Order (ETO) companies, elimination of variety is particularly challenging, since it is about reducing variety in a complex product solution space, rather than just eliminating already produced product variants......Today many companies are experiencing increasing demands from customers for shorter delivery times and more competitive prices. In order to increase competitiveness from a price and time-to-market perspective, many companies initiate projects to reduce their internal product complexity....... To support ETO companies in achieving more efficient product solution spaces, this paper presents a procedure for reducing product solution spaces in ETO companies. The procedure is demonstrated through an action research study at the Danish ETO company, Novenco, which develops and manufactures heating...

  5. Requirements Engineering for Pervasive Services

    NARCIS (Netherlands)

    Kolos, L.; Poulisse, Gert-Jan; van Eck, Pascal; Videira lopes, C.; Schaefer, S.; Clarke, S.; Elrad, T.; Jahnke, J.

    2005-01-01

    Developing pervasive mobile services for a mass market of end customers entails large up-front investments and therefore a good understanding of customer requirements is of paramount importance. This paper presents an approach for developing requirements engineering method that takes distinguishing

  6. 75 FR 6791 - Surety Companies Acceptable on Federal Bonds-Termination: Trinity Universal Insurance Company

    Science.gov (United States)

    2010-02-10

    .... However, no new bonds should be accepted from this company, and bonds that are continuous in nature should... DEPARTMENT OF THE TREASURY Fiscal Service Surety Companies Acceptable on Federal Bonds--Termination: Trinity Universal Insurance Company AGENCY: Financial Management Service, Fiscal Service...

  7. 77 FR 29472 - Surety Companies Acceptable on Federal Bonds-Termination: Atlantic Bonding Company, Inc.

    Science.gov (United States)

    2012-05-17

    ... be accepted from this company, and bonds that are continuous in nature should not be renewed. The... DEPARTMENT OF THE TREASURY Fiscal Service Surety Companies Acceptable on Federal Bonds--Termination: Atlantic Bonding Company, Inc. AGENCY: Financial Management Service, Fiscal Service, Department...

  8. 75 FR 33897 - Surety Companies Acceptable on Federal Bonds-Terminations: Commercial Alliance Insurance Company

    Science.gov (United States)

    2010-06-15

    ... be accepted from this company, and bonds that are continuous in nature should not be renewed. The... DEPARTMENT OF THE TREASURY Fiscal Service Surety Companies Acceptable on Federal Bonds--Terminations: Commercial Alliance Insurance Company AGENCY: Financial Management Service, Fiscal Service...

  9. Advances in through-life engineering services

    CERN Document Server

    Roy, Rajkumar; Shaw, Andy

    2017-01-01

    This edited book offers further advances, new perspectives, and developments from world leaders in the field of through-life engineering services (TES). It builds up on the earlier book by the same authors entitled: “Through-life Engineering Services: Motivation, Theory and Practice.” This compendium introduces and discusses further, the developments in workshop-based and 'in situ' maintenance and support of high-value engineering products, as well as the application of drone technology for autonomous and self-healing product support. The links between ‘integrated planning’ and planned obsolescence, risk and cost modelling are also examined. The role of data, information, and knowledge management relative to component and system degradation and failure is also presented. This is supported by consideration of the effects upon the maintenance and support decision by the presence of 'No Fault Found' error signals within system data. Further to this the role of diagnostics and prognostics is also discusse...

  10. 75 FR 81331 - Surety Companies Acceptable on Federal Bonds: Termination-Penn Millers Insurance Company

    Science.gov (United States)

    2010-12-27

    ... should be accepted from this company, and bonds that are continuous in nature should not be renewed. The... DEPARTMENT OF THE TREASURY Fiscal Service Surety Companies Acceptable on Federal Bonds: Termination--Penn Millers Insurance Company AGENCY: Financial Management Service, Fiscal Service, Department...

  11. Application of Product Configuration Systems in Engineering Companies

    DEFF Research Database (Denmark)

    Kristjansdottir, Katrin

    Engineering companies increasingly face the challenge of delivering highly customized products where time, cost, and quality are critical factors. To provide customized products efficiently, a product configuration system (PCS) is commonly implemented. A PCS supports the product configuration...... process, which consists of activities that involve gathering requirements from customers and generating the required product-related specifications. The application of a PCS in the industry has revealed benefits that include shorter lead-times, improved quality of specifications and products, and lower...... overall cost of the product. However, many PCS projects do encounter failure. With an increased focus on customized and personalized products, there is a growing need for the automation of business processes. For this reason, a PCS is becoming an essential part of IT strategy in different industries...

  12. 77 FR 43071 - MPS Customer Group v. Maine Public Service Company; Notice of Complaint

    Science.gov (United States)

    2012-07-23

    ..., MPS Customer Group (Complainant) filed a formal complaint against Maine Public Service Company (MPS or... document is added to a subscribed docket(s). For assistance with any FERC Online service, please email... DEPARTMENT OF ENERGY Federal Energy Regulatory Commission [Docket No. EL12-84-000] MPS Customer...

  13. How to Identify Possible Applications of Product Configuration Systems in Engineer-to-Order Companies

    DEFF Research Database (Denmark)

    Kristjansdottir, Katrin; Shafiee, Sara; Hvam, Lars

    2017-01-01

    -toorder (ETO) companies that support gradual implementation of PCS due to large product variety and, several times, higher complexity of products and processes. The overall PCS process can thereby be broken down, and the risk minimised. This paper provides a three-step framework to identify different......Product configuration systems (PCS) play an essential role when providing customised and engineered products efficiently. Literature in the field describes numerous strategies to develop PCS but neglects to identify different application areas. This topic is particularly important for engineer...

  14. Buyer's guide for environmental technology. Products, suppliers, service companies. 10. ed.; Seibt Umwelttechnik 2001. Produkte, Lieferanten, Dienstleister 2001

    Energy Technology Data Exchange (ETDEWEB)

    Anon.

    2001-07-01

    This data compilation lists companies in the environmental engineering sector with their addresses, telephone numbers and www-addresses. The book is separated in 3 parts: alphabethical list of products, alphabethical list of companies and the main part is a list of products and companies offering these products. (SR)

  15. Correction of engineering servicing regularity of transporttechnological machines in operational process

    Science.gov (United States)

    Makarova, A. N.; Makarov, E. I.; Zakharov, N. S.

    2018-03-01

    In the article, the issue of correcting engineering servicing regularity on the basis of actual dependability data of cars in operation is considered. The purpose of the conducted research is to increase dependability of transport-technological machines by correcting engineering servicing regularity. The subject of the research is the mechanism of engineering servicing regularity influence on reliability measure. On the basis of the analysis of researches carried out before, a method of nonparametric estimation of car failure measure according to actual time-to-failure data was chosen. A possibility of describing the failure measure dependence on engineering servicing regularity by various mathematical models is considered. It is proven that the exponential model is the most appropriate for that purpose. The obtained results can be used as a separate method of engineering servicing regularity correction with certain operational conditions taken into account, as well as for the technical-economical and economical-stochastic methods improvement. Thus, on the basis of the conducted researches, a method of engineering servicing regularity correction of transport-technological machines in the operational process was developed. The use of that method will allow decreasing the number of failures.

  16. [The Engineering and Technical Services Directorate at the Glenn Research Center

    Science.gov (United States)

    Moon, James

    2004-01-01

    My name is James Moon and I am a senior at Tennessee State University where my major is Aeronautical and Industrial Technology with a concentration in industrial electronics. I am currently serving my internship in the Engineering and Technical Services Directorate at the Glenn Research Center (GRC). The Engineering and Technical Service Directorate provides the services and infrastructure for the Glenn Research Center to take research concepts to reality. They provide a full range of integrated services including engineering, advanced prototyping and testing, facility management, and information technology for NASA, industry, and academia. Engineering and Technical Services contains the core knowledge in Information Technology (IT). This includes data systems and analysis, inter and intranet based systems design and data security. Including the design and development of embedded real-time s o h a r e applications for flight and supporting ground systems, Engineering and Technical Services provide a wide range of IT services and products specific to the Glenn Research Center research and engineering community. In the 7000 Directorate I work directly in the 7611 organization. This organization is known as the Aviation Environments Technical Branch. My mentor is Vincent Satterwhite who is also the Branch Chief of the Aviation Environments Technical Branch. In this branch, I serve as the Assistant program manager of the Engineering Technology Program. The Engineering Technology Program (ETP) is one of three components of the High School L.E.R.C.I.P. This is an Agency-sponsored, eight-week research-based apprenticeship program designed to attract traditionally underrepresented high school students that demonstrate an aptitude for and interest in mathematics, science, engineering, and technology.

  17. 12 CFR 225.115 - Applicability of Bank Service Corporation Act in certain bank holding company situations.

    Science.gov (United States)

    2010-01-01

    ... 12 Banks and Banking 3 2010-01-01 2010-01-01 false Applicability of Bank Service Corporation Act... Applicability of Bank Service Corporation Act in certain bank holding company situations. (a) Questions have... Service Corporation Act (Pub. L. 87-856, approved October 23, 1962) in cases involving service...

  18. 41 CFR 302-12.9 - What are the income tax consequences if I use a relocation services company?

    Science.gov (United States)

    2010-07-01

    ... the income tax consequences if I use a relocation services company? You may incur income taxes on... 41 Public Contracts and Property Management 4 2010-07-01 2010-07-01 false What are the income tax consequences if I use a relocation services company? 302-12.9 Section 302-12.9 Public Contracts and Property...

  19. Systems engineering implementation plan for the liquid effluents services program

    International Nuclear Information System (INIS)

    Lowe, S.S.

    1995-01-01

    A graded approach is being taken by the Liquid Effluents Services Program in implementing systems engineering because of the advanced state of the program. The approach is cost-effective and takes credit for related work already completed, yet retains the benefits of systems engineering. This plan describes how the Liquid Effluents Services Program will implement systems engineering so there is a common understanding. Systems engineering work to be performed and the products of that work are identified. The relation to the current planning process and integration with the sitewide systems engineering effort is described

  20. Audit Quality in Brazil: A Study of the Judgment of the Independent Auditors on Adoption of the Adjustment to Present Value in Construction and Engineering Companies Listed on BM&F-Bovespa

    Directory of Open Access Journals (Sweden)

    Felipe da Silva Moreira

    2015-04-01

    Full Text Available Audit quality is a complex issue and difficult to measure on the audit quality level in the Brazilian stock exchange. Most of the companies listed on the on the stock exchange are audited by companies called the Big Four and in this context, the market assigns to them pretext of higher quality in their performances when compared with the non-Big Four companies. In Brazil, recent financial scandals while international accounting and auditing standards were been adopted. This provides an opportunity to analyze the adequacy of audit services to the convergence process. Given the scenario, the problem arises: Have the audit firms uniform quality, based on the technical criteria of their judgment when the proper adoption of CPC 12 – adjustment to present value by Brazilian listed companies? The objective of this study is to investigate the uniformity in the quality of services performed by audit firms in Brazil about Brazilian listed companies based on adoption to CVM deliberation number 564/08. This paper consists on the analysis of the accounting reports, reference form and the Auditors of the companies of the construction and engineering sector in years 2010 and 2011, revealing among its main findings the absence of uniform quality in the independent auditor’s report based on the adoption to the adjustment to present value.

  1. Introducing E-Learning in a Norwegian Service Company with Participatory Design and Evolutionary Prototyping Techniques

    OpenAIRE

    Mørch , Anders I.; Engen , Bård Ketil; Hansen Åsand , Hege-René; Brynhildsen , Camilla; Tødenes , Ida

    2004-01-01

    Over a 2-year period, we have participated in the introduction of e-learning in a Norwegian service company, a gas station division of an oil company. This company has an advanced computer network infrastructure for communication and information sharing, but the primary task of the employees is serving customers. We identify some challenges to introducing e-learning in this kind of environment. A primary emphasis has been on using participatory design techniques during the planning stages and...

  2. Influence of TQM Practices and Service Innovation Types on Performances of the IT Romanian Companies

    Directory of Open Access Journals (Sweden)

    Mateescu Mihaela

    2017-01-01

    Full Text Available This paper presents a mathematical model intended to investigate the influence of TQM andservice innovation types on service companies performance. The company performance is regardedas the model output and is built out of the financial performance and the non-financialperformance. The two performances are generating competitive advantage. The estimated non–financial performances are represented by the quality performance and the innovativeperformance. The data used to build the model were taken from the IT Romanian companies.

  3. Preparation For The Promotion Services Website Design & Printing Company Api In Design Using Php

    OpenAIRE

    Nunik Budiati; Hariyanto,Skom,MMSI Hariyanto,Skom,MMSI

    2007-01-01

    Development of Internet technology that allows all information rapidly can beobtained quickly, and make it as a forum for promotion for companies who wantintroduce products and services to the global community without the restrictions ofdistance and time. "Website for the promotion of design and printing services at thecompany's API DESIGN", an event promotion by website visitors to easily getinformation about products and services it offers.

  4. Contract engineers cut costs, and flexibility

    International Nuclear Information System (INIS)

    Bhargava, V.M.

    1991-01-01

    Today's rapid expansion of technology is an important reason for considering hiring contract engineering labor for your power plant because technical specialization is an important aspect of the contract engineering industry. This paper reports that another reason is addressing peak work loads. Any amount of technical assistance is available to assist in meeting schedules. Although a typical human resources department of a utility or architect/engineer may contain a few hundred active resumes, a contract engineering firm may have upwards of 40,000 resumes on file from all parts of the country. Because contract workers know that contract agencies keep abreast of client needs, they are more apt to forward updated resumes to such agencies. Used properly, a contract engineering company's services will augment the efforts of a human resources group and, in the case of some smaller companies, actually take the place of all internal recruiting efforts

  5. The Impact of Enterprise Crowdsourcing on Company Innovation Culture : The case of an engineering consultancy

    DEFF Research Database (Denmark)

    Scupola, Ada; Nicolajsen, Hanne Westh

    2014-01-01

    In this article we investigate how enterprise crowdsourcing can be used to change the innovation culture in a consultancy company by conducting an empirical investigation in a large engineering consultancy. The analysis shows that enterprise crowdsourcing has created a new and different awareness...

  6. ITER diagnostics ex-vessel engineering services

    Energy Technology Data Exchange (ETDEWEB)

    Arumugam, A.P., E-mail: arun.prakash@iter.org; Walker, C.I.; Andrew, P.; Barnsley, R.; Beltran, D.; Bertalot, L.; Dammann, A.; Direz, M.F.; Drevon, J.M.; Encheva, A.; Giacomin, T.; Hourtoule, J.; Kuehn, I.; Lanza, R.; Levesy, B.; Maquet, P.; Patel, K.M.; Patisson, L.; Pitcher, C.S.; Portales, M.; and others

    2013-10-15

    Highlights: • This paper describes about the ITER diagnostics ex-vessel engineering services. • It describes various diagnostics systems, its location and its environment. • Diagnostics interfaces with other services such as the buildings, HVAC, electrical services, cooling water, vacuum, liquid and gas distribution. • All the interfaces with these services are identified and defined. • Buildings services for diagnostics, such as penetrations, local shielding, embedment and temperature control are discussed. -- Abstract: Extensive diagnostics systems will be installed on the ITER machine to provide the measurements necessary to control, evaluate and optimize plasma performance in ITER and to further the understanding of plasma physics. These include measurements of temperature, density, impurity concentration, and particle and energy confinement times. ITER diagnostic systems extend from the center of the Tokamak to the various diagnostic areas, where they are controlled and acquired data is processed. This mainly includes the areas such as ports, port cells, gallery, diagnostics enclosures and cubicle areas. The diagnostics port plugs encloses the front end of the diagnostic systems and the diagnostics building houses the diagnostics equipment, instrumentation and control cubicles. There are several systems providing services to diagnostics. These mainly include ITER buildings, electrical power services, cooling water services, Heating Ventilation and Air Conditioning (HVAC), vacuum services, liquid and gas distribution services, cable engineering, de-tritiation systems, control cubicles, etc. Requirements of these service systems have to be defined, even though many of the diagnostics are at an early stage of development. It is a real challenge to define and to design diagnostics systems considering the constraints imposed by these service systems. This paper summarizes the provision of these services to the individual diagnostics and diagnostics areas

  7. ITER diagnostics ex-vessel engineering services

    International Nuclear Information System (INIS)

    Arumugam, A.P.; Walker, C.I.; Andrew, P.; Barnsley, R.; Beltran, D.; Bertalot, L.; Dammann, A.; Direz, M.F.; Drevon, J.M.; Encheva, A.; Giacomin, T.; Hourtoule, J.; Kuehn, I.; Lanza, R.; Levesy, B.; Maquet, P.; Patel, K.M.; Patisson, L.; Pitcher, C.S.; Portales, M.

    2013-01-01

    Highlights: • This paper describes about the ITER diagnostics ex-vessel engineering services. • It describes various diagnostics systems, its location and its environment. • Diagnostics interfaces with other services such as the buildings, HVAC, electrical services, cooling water, vacuum, liquid and gas distribution. • All the interfaces with these services are identified and defined. • Buildings services for diagnostics, such as penetrations, local shielding, embedment and temperature control are discussed. -- Abstract: Extensive diagnostics systems will be installed on the ITER machine to provide the measurements necessary to control, evaluate and optimize plasma performance in ITER and to further the understanding of plasma physics. These include measurements of temperature, density, impurity concentration, and particle and energy confinement times. ITER diagnostic systems extend from the center of the Tokamak to the various diagnostic areas, where they are controlled and acquired data is processed. This mainly includes the areas such as ports, port cells, gallery, diagnostics enclosures and cubicle areas. The diagnostics port plugs encloses the front end of the diagnostic systems and the diagnostics building houses the diagnostics equipment, instrumentation and control cubicles. There are several systems providing services to diagnostics. These mainly include ITER buildings, electrical power services, cooling water services, Heating Ventilation and Air Conditioning (HVAC), vacuum services, liquid and gas distribution services, cable engineering, de-tritiation systems, control cubicles, etc. Requirements of these service systems have to be defined, even though many of the diagnostics are at an early stage of development. It is a real challenge to define and to design diagnostics systems considering the constraints imposed by these service systems. This paper summarizes the provision of these services to the individual diagnostics and diagnostics areas

  8. 77 FR 42554 - Surety Companies Acceptable on Federal Bonds-Termination: Peerless Insurance Company (NAIC #24198)

    Science.gov (United States)

    2012-07-19

    ... should be accepted from this company, and bonds that are continuous in nature should not be renewed. The... DEPARTMENT OF THE TREASURY Fiscal Service Surety Companies Acceptable on Federal Bonds--Termination: Peerless Insurance Company (NAIC 24198) AGENCY: Financial Management Service, Fiscal Service...

  9. Employment of security personnel of a security service company does not need approval by the works council

    International Nuclear Information System (INIS)

    Anon.

    1990-01-01

    If a company or institution hires personnel of a security service company to protect its premises, this kind of employment does not mean the company carries on temporary employment business. Within the purview of section 99, sub-secion 1 of the BetrVG (Works Constitution Act), the security service personnel is not 'employed' in the proper sense even if the security tasks fulfilled by them are done at other times by regular employees of the company or institution. The court decision also decided that the Works Council need not give consent to employment of foreign security personnel. The court decision was taken for settlement of court proceedings commenced by Institute of Plasma Physics in Garching. (Federal Labour Court, decision dated November 28, 1989 - 1 ABR 90/88). (orig./HP) [de

  10. 75 FR 15745 - Arizona Public Service Company, et al. Palo Verde Nuclear Generating Station, Units 1, 2, and 3...

    Science.gov (United States)

    2010-03-30

    ...] Arizona Public Service Company, et al. Palo Verde Nuclear Generating Station, Units 1, 2, and 3; Exemption 1.0 Background The Arizona Public Service Company (APS, the licensee) is the holder of Facility... Generating Station (PVNGS), Units 1, 2, and 3, respectively. The licenses provide, among other things, that...

  11. 75 FR 8149 - Arizona Public Service Company, et al. Palo Verde Nuclear Generating Station, Units 1, 2, and 3...

    Science.gov (United States)

    2010-02-23

    ...] Arizona Public Service Company, et al. Palo Verde Nuclear Generating Station, Units 1, 2, and 3... NPF-74, issued to the Arizona Public Service Company (APS, or the licensee), for operation of the Palo Verde Nuclear Generating Station (PVNGS, the facility), Units 1, 2, and 3, respectively, located in...

  12. Managing IT Projects in Public Companies: A Case Study

    Directory of Open Access Journals (Sweden)

    Bouras, A.

    2014-07-01

    Full Text Available As part of its public sector modernization effort, a North African government has put a lot of effort and allocated significant budgets since 1997 to modernize one of its main public sector companies. Consequently, this company, that mainly offers postal services, initiated many IT-based projects to computerize all paper-based ongoing services offered through its branches and to present new products to customers. This company was aiming to improve service quality and to diversify the range of its services. However, some of these IT-based projects inevitably faced problems. Some projects were either not completed successfully, cancelled, over-budget or taking more time than scheduled. As a result, many employees and customers of this company were dissatisfied and complained about bad planning, slowness and significant disruptions in these projects, an event that affected adversely the quality of service. This study aims at determining the causes of these project disruptions, failures or delays. To achieve this aim, 30 experienced project developers and engineers working in that company’s IT department volunteered to respond to a detailed questionnaire specifically developed for this purpose. The questionnaire included questions about project vision clarity, time/cost management, project quality assurance, risk management and human resources management. Results show that the main reasons for disruptions, failure or delays in IT projects are lack of business plan and poor documentation during and after finishing projects, lack of clear quality assurance criteria, standards and reviews, and poor project risk management practices. Ramifications of such results in terms of improving IT project management practices in the public service sector are finally presented.

  13. Service orientation and dynamic capabilities in Chinese companies : A macro-analytical approach

    NARCIS (Netherlands)

    Fearon, C.; Yang, J.; McLaughlin, H.; Duijsters, G.M.

    2013-01-01

    Purpose – The purpose of this paper is to discuss and reflect upon some of the major (quality) issues concerning supply chain management (SCM) for Chinese companies. Design/methodology/approach – The authors draw upon the literature, especially the theoretical perspectives of service orientation and

  14. Gamification in personnel management of sport – recreation service companies

    Directory of Open Access Journals (Sweden)

    Agnieszka Widawska-Stanisz

    2017-05-01

    Full Text Available The goal of this article was the presentation of the essence of gamification and focusing on the potential which is in this management tool. The special attention was paid to the possibility of creation gamification program proper for using in the case of service personnel management of sport – recreation companies, used for building the personnel engagement and motivating to more effective and productive work.

  15. Manufacturing and service opportunities for Canadian companies in large wind turbines

    International Nuclear Information System (INIS)

    Wittholz, H.; Lacroix, A.

    2003-04-01

    This report presents an overview of the wind power industry and recommends initiatives for Canadian companies to embark in an industry with promising growth opportunities. Wind energy is the fastest growing source of energy with many associated manufacturing and service opportunities and employment benefits. In 2001, the wind energy industry invested US$5.2 billion worldwide. The average size of a large wind turbine is approximately 1.0 MW for on-shore sites and 2 to 5 MW for offshore applications. The technology is dominated by European companies, with the top 10 turbine manufacturers supplying more than 90 per cent of the global market. This report investigates the risks and opportunities available for Canada in the service and manufacturing sectors of the wind energy industry. In addition, 17 wind turbine components and subsystems in mechanical and electrical parts are described. It was suggested that, given the technology that is currently available in Canada, the greatest manufacturing opportunities lie in the development of rotor blades, towers, base frames, vibration mounts and generators. The report also defines market entry barriers and presents solutions. It was emphasized that timing to the market is critical because it will be more difficult to enter the competitive market in the coming years. The author suggests a target of 20 per cent of North American wind energy market for Canadian companies by 2020, equivalent to US$2.68 billion in annual sales and 58,800 jobs. 6 refs., 6 tabs., 1 fig

  16. Energy service companies -- The sky's the limit

    Energy Technology Data Exchange (ETDEWEB)

    Fraser, M.; Montross, C.

    1998-07-01

    The term ESCO has a different meaning to different people. Increasingly, the term is used in its broadest sense to describe any company providing services related to a customer's energy acquisition and use. Previously, the term ESCO was synonymous with contractors who installed new equipment that was paid for by the energy cost savings that resulted. As a result of competition, restructuring and de-regulation of the electricity and gas sectors, the range of firms offering energy services now includes: local utilities using services to retain customers, remote utilities offering services to customers outside their franchise as a door opener to future commodity sales, local and remote utilities who see services as a more lucrative growth opportunity than commodities or transportation of the commodity, facility managers taking advantage of outsourcing trends and using energy management to reduce costs, power marketers, power brokers, aggregators combining energy analysis to segment their customers with processes to identify potential conservation and load management opportunities, cogeneration developers, and agents who help their customers navigate the uncharted waters of the deregulated energy business. This paper will review the impact of the broader definition of ESCOs with a view toward forecasting future trends in the industry including consideration of the fact that the term, energy service, may, itself, be too narrow a definition for a successful business of industry.

  17. Energy Service Companies as a Component of a Comprehensive University Sustainability Strategy

    Science.gov (United States)

    Pearce, Joshua M.; Miller, Laura L.

    2006-01-01

    Purpose: This paper aims to quantify and critically analyze the best practices of a comprehensive environmental stewardship strategy (ESS), which included a guaranteed energy savings program (GESP) that utilized an energy service company (ESCO). Design/methodology/approach: The environmental and economic benefits and limitations of an approach…

  18. 76 FR 58155 - Defense Federal Acquisition Regulation Supplement; Construction and Architect-Engineer Services...

    Science.gov (United States)

    2011-09-20

    ... Federal Acquisition Regulation Supplement; Construction and Architect-Engineer Services Performance... performance evaluations for construction and architect-engineer services. DATES: Effective Date: September 20... past performance for construction and Architect- Engineer services. On April 19, 2011, DoD published a...

  19. The protection of financial services users: The case of insurance companies and investment funds

    Directory of Open Access Journals (Sweden)

    Njegomir Vladimir

    2012-01-01

    Full Text Available The users of financial services generally do not have the required expertise that they need to process the available financial information when they make financial and investment decisions, and as such they represent a sensitive category of financial market participants, which may intentionally or unintentionally be exposed to manipulation. If the beneficiaries do not have relevant and accurate information, the relationship between the provider and the service user is characterized with information asymmetry, and because of these reasons adequate regulatory instruments are necessary in order to protect the interests of financial services users. In the financial services sector, the development of a long-term successful relationship between providers and users of services should be based on mutual trust and users' feel that they have received a value for the price paid. The aim of the paper is to highlight the modern ways of improving the protection of the interests of consumers of financial services provided by insurance companies and investment funds. The paper analyses the reasons for protection of consumers of financial services, specifics of insurance as financial service, the importance of trust as a key factor for the attraction of service users and the basic principles of operation of investment funds in the developed and the domestic financial market are compared. The particular attention is given to insurance companies and investment funds in terms of regulatory and other mechanisms of governments that are related to the protection of insureds and investment funds investors.

  20. Development of the safety evaluation system in the respects of organizational factors and workers' consciousness. Pt. 3. On know-how of its applying to an engineering company

    International Nuclear Information System (INIS)

    Sasou, Kunihide; Hasegawa, Naoko; Hirose, Ayako; Tsuge, Tadashi; Hayase, Kenichi; Takano, Kenichi

    2003-01-01

    'Safety Culture' has been paid attentions since Chernobyl accident in 1986. The criticality accident in 1999 and other kinds of scandals involving big name companies in Japan make them realize the importance of safety culture. CRIEPI is developing a safety evaluation system. The evaluation is based on the answers to the questionnaire and their statistical analysis such as t-test principal component analysis. This report discusses know-how when applying this evaluation technique to an engineering company whose jobs are ranging from production of products to engineering services to customers. About 15% engineers of the company answered the questionnaire and the answers were statistically analyzed. The results show the followings. First, the evaluation technique is not suitable to evaluations between departments with different kinds of jobs in each. That is because risk on the business of each department differs from each other due to the differences in the kinds of jobs. This indicates that the evaluation technique should be applied to groups whose jobs and risks on their business are equal. Second, the technique is applicable to branches with some kinds of jobs. A branch consists of small groups with different jobs but the ratios of the groups in a branch are nearly equal to those in other branches. Therefore, risks in each branch are equal. Finally, the technique should consider the frequency in which risks of a group to be tested realize. The larger the frequency in which workers face them is, the more the workers pay attention to safety issues. These findings indicate that the safety evaluation system needs several kinds of the standards of comparisons to be applied to evaluate safety levels in wide range of industrial companies. (author)

  1. IDENTIFICATION REQUIREMENTS CUSTOMER SERVICE PROVIDED ON THE LEVEL OF LIGHT INDUSTRY COMPANIES

    OpenAIRE

    MALCOCI Marina; GONCEAR Tatiana

    2015-01-01

    Moldova is a small country whose territory is 350 km from north to south and 150 km from West to East. Analyzing data from the Statistical Yearbook 2012 shows that 437 enterprises were active dealing with textiles, footwear etc., from 2005 - only 310 companies. Motivation is the business of an assured market, the demand for products and services - volume and structure - which manifests itself on the domestic and foreign markets. Improving customer service is one of the main objectives of prod...

  2. Quality services as a key factor of competitiveness of transport companies

    Directory of Open Access Journals (Sweden)

    Bogetić Srđan

    2014-01-01

    Full Text Available This paper deals with the question of the service quality as an important factor of transport companies in the process of improving competitiveness. Due to global competition and great opportunities that are offered to customers, transporting enterprises need to change their current relationship with the end consumer in order to improve the quality of offered services. Traffic enterprises have realized that improvement of the business processes comes with the use of modern ICT solutions and applications that will ensure that protection of the environment has been taken into account and the quality of service improved as well. Domestic traffic enterprises are not yet ready to accept the change of the way of conducting their business, which furtherly affects the quality of services, and they are still not prepared for the arrival of competition in the transport market.

  3. Manipulative Use of Short Messaging Service (SMS Text Messages by Nigerian Telecommunications Companies

    Directory of Open Access Journals (Sweden)

    Ayoola, Kehinde A.

    2014-02-01

    Full Text Available This paper is an application of Relevance Theory for the interpretation of short messaging service (SMS text messages emanating from Nigerian telecommunications companies to their subscribers. The aim of the research was to identify and describe the manipulative strategies employed by Nigerian telecommunications companies to induce subscribers to part with their money through sales promotion lotteries. 100 SMS texts were purposively extracted from the cell phones of randomly selected residents of Lagos Nigeria who had received promotional SMS text messages from three major Nigerian telecommunications companies. Using Sperber and Wilson's Relevance Theory (1995 as its theoretical framework, the paper described the manipulative use of SMS by Nigerian telecommunications companies. The analysis revealed that SMS text messages were encoded to achieve maximization of relevance through explicature and implicature; contextual implication and strengthening; and the reduction of processing effort through violating the maxim of truthfulness and the creative use of graphology. The paper concludes that SMS text-messages were used manipulatively by Nigerian telecommunications companies to earn indirect income from sales promotion lottery.

  4. Evaluation of Public Service Electric & Gas Company`s standard offer program, Volume I

    Energy Technology Data Exchange (ETDEWEB)

    Goldman, C.A.; Kito, M.S.; Moezzi, M.M.

    1995-07-01

    In May 1993, Public Service Electric and Gas (PSE&G), the largest investor-owned utility in New Jersey, initiated the Standard Offer program, an innovative approach to acquiring demand-side management (DSM) resources. In this program, PSE&G offers longterm contracts with standard terms and conditions to project sponsors, either customers or third-party energy service companies (ESCOs), on a first-come, first-serve basis to fill a resource block. The design includes posted, time-differentiated prices which are paid for energy savings that will be verified over the contract term (5, 10, or 15 years) based on a statewide measurement and verification (M&V) protocol. The design of the Standard Offer differs significantly from DSM bidding programs in several respects. The eligibility requirements and posted prices allow ESCOs and other energy service providers to market and develop projects among customers with few constraints on acceptable end use efficiency technologies. In contrast, in DSM bidding, ESCOs typically submit bids without final commitments from customers and the utility selects a limited number of winning bidders who often agree to deliver a pre-specified mix of savings from various end uses in targeted markets. The major objectives of the LBNL evaluation were to assess market response and customer satisfaction; analyze program costs and cost-effectiveness; review and evaluate the utility`s administration and delivery of the program; examine the role of PSE&G`s energy services subsidiary (PSCRC) in the program and the effect of its involvement on the development of the energy services industry in New Jersey; and discuss the potential applicability of the Standard Offer concept given current trends in the electricity industry (i.e., increasing competition and the prospect of industry restructuring).

  5. The profitability of companies offering services to seniors: Comparative study of nursing homes and services at home

    Directory of Open Access Journals (Sweden)

    Teresa M. Monllau Jaques

    2013-09-01

    Full Text Available Purpose: We considered two objectives; on one hand, to analyze the effectiveness and efficiency of enterprises, the purpose of which is to provide services to the elderly. On the other hand, examine whether the enactment of law 39/2006, has meant a change in the profitability of the companies.Design/methodology/approach: We study the accounting behaviour of companies that have more than 250 employees. The period submits to study is over the years 2004 to 2011. The data has been obtained through the SABI and AMADEUS databases.The variables analyzed were the operating margin (OMR rate and the rate of rotation (TAR assets ratioFindings and Originality/value: The analysis of the evolution of OMR shows that in the subsectors analyzed, the Spanish companies are not profitable. The conclusion is not the same when the variable analyzed is TAR. It shows a change in the behaviour of the analyzed companies since 2007. This variation is statistically significant in the case of the OMR, but not so in the case of TAR.Originality/value: The subsectors analyzed have been little studied in Spain. Knowing the evolution of their behaviour will improve the competitiveness of enterprises.

  6. Engineering Bereitschaft as an enabler for Concurrent Engineering

    DEFF Research Database (Denmark)

    Christiansen, Kåre; Vesterager, Johan

    1999-01-01

    Industrial companies observe a general trend towards more customised products and shorter product life cycles. Furthermore, the market demands shorter lead-time and high-quality products at a competitive price. Concurrent Engineering address these challenges. Product modelling is a key aspect...... of the Concurrent Engineering literature. One problem with the product modelling literature is that it tends to assume that product development is revolutionary. Very often product development is evolutionary and it means that product modelling should have a major emphasis on reuse. In this paper it is suggested...... that industrial companies should develop an engineering development Bereitschaft (preparatory engineering knowledge) as an approach to Concurrent Engineering and product modelling. To develop such an engineering development Bereitschaft, a company must develop company generic product models.This paper...

  7. Communication network structure parameters and new knowledge generation capabilities in companies engaged in industry control system engineering projects

    Directory of Open Access Journals (Sweden)

    Titov Sergei

    2016-01-01

    Full Text Available Engineering companies engaged in business of industry control systems need to manage the processes of generation of innovations within and across their projects. Generation and diffusion of innovations materialize through the communication networks of project teams. Therefore, it is possible to hypothesize that the characteristics of communication networks play role in generation of new knowledge. With the data from 14 industry control system projects of a Russian engineering company the communication network structure characteristics were calculated and the analysis of correlation between these characteristics and knowledge generation capabilities was performed. As a result correlation between centralization of communication and the number of new technical solutions developed in projects was discovered.

  8. 75 FR 38188 - Surety Companies Acceptable on Federal Bonds-Termination: Stonebridge Casualty Insurance Company

    Science.gov (United States)

    2010-07-01

    ... should be accepted from this company, and bonds that are continuous in nature should not be renewed. The... DEPARTMENT OF THE TREASURY Fiscal Service [NAIC 10952] Surety Companies Acceptable on Federal Bonds--Termination: Stonebridge Casualty Insurance Company AGENCY: Financial Management Service, Fiscal...

  9. The hidden costs of self-management services in the accounting activity of a company

    Directory of Open Access Journals (Sweden)

    Dan Ioan TOPOR

    2017-05-01

    Full Text Available This article addresses relevant aspects regarding the hidden costs of self-management services in the accounting area, within the accounting department of a company. With this aim, the authors conducted a study using a questionnaire, whose results were analyzed and interpreted. The hidden costs of the self-management of business accounting services observed in the accounting department of the company have been assessed and the causes of their generating sources were identified and analyzed. The debate of these hidden costs involved the treating of notions that exist in the accounting language, but are still not sufficiently explored by the specialists in the area. We also presented and analyzed the causes of the hidden costs of self-management in the accounting activity, as well as a reporting document for failures, arising from the case study. The article ends with the authors' conclusions regarding the hidden costs of self-management services in the accounting area.

  10. Model-driven Service Engineering with SoaML

    Science.gov (United States)

    Elvesæter, Brian; Carrez, Cyril; Mohagheghi, Parastoo; Berre, Arne-Jørgen; Johnsen, Svein G.; Solberg, Arnor

    This chapter presents a model-driven service engineering (MDSE) methodology that uses OMG MDA specifications such as BMM, BPMN and SoaML to identify and specify services within a service-oriented architecture. The methodology takes advantage of business modelling practices and provides a guide to service modelling with SoaML. The presentation is case-driven and illuminated using the telecommunication example. The chapter focuses in particular on the use of the SoaML modelling language as a means for expressing service specifications that are aligned with business models and can be realized in different platform technologies.

  11. Future challenges for occupational health services can be prevented by proactive collaboration with the companies using the services: a participatory and reflection project.

    Science.gov (United States)

    Lydell, Marie; Hildingh, Cathrine; Söderbom, Arne; Ziegert, Kristina

    2017-01-01

    There is clearly a need for research in the field of occupational health service (OHS) for applying new perspectives. Proactive collaboration is needed between the OHSs and the companies. The customers of the companies using the services should be able to safeguard themselves from the health problems caused by the work environment through proactive collaboration with the OHSs. The main purpose of this interdisciplinary study was to explore how the stakeholders reflected to create and agree on core values for future challenges in OHS, as seen from the perspectives of OHS professionals and customer companies. An action research process was conducted. This study was divided into three phases. In phase I, the data were collected from interviews and diaries of interdisciplinary occupational health professionals (n=12). A focus group that sampled the eight managers of the customer companies was also included. In phase II, a questionnaire was developed with 24 questions focusing on examining the future challenges for OHS. The questionnaire was sent to customer companies (n=116). In phase III, a scoping review was undertaken. Three categories emerged from the analysis: "Balancing complex situations" clarified the complexity regarding senior employees; "Working with a proactive approach" indicated the need for working with a new proactive approach supporting sustainable health; and "Collaborate internally and externally" showed good relationships between the customer and the OHS, which is a mutual responsibility to both the partners. The results outlined that it is necessary to take action to apply new proactive health promotions, with a focus on workplace health promotion. The results also indicated that interventions for senior employees are of importance. This study was done in collaboration with the stakeholders from the occupational health care service center and the managers from the customer companies. The use of a participatory research design, including close

  12. Corporate Failure Prediction of Public Listed Companies in Malaysia

    Directory of Open Access Journals (Sweden)

    Qaiser Rafique Yasser

    2015-02-01

    Full Text Available This paper aims to extent the prediction model of financial distress among Malaysian public listed companies from period 2006 to 2010. Altman Z-Score Models was used to identify classification on three main zones which are safe, grey or distress zone. The results specify that 56 % of listed companies were classified as ‘distress zone’, 24 % are known as ‘grey zone’ while 20 % are classified in ‘safe zone’. Two likely to fail companies was correctly predict at distress zone which Z-Score was lower than 1.81. Moreover, the findings show most of the companies were facing financial distress during global financial crisis on 2008. Industrial transportation and industrial engineering sectors are generally classified as ‘safe zone’ while food and staplers retailing, real estate investment and services and industrial metals and mining sectors are classified as ‘distress zone’.

  13. Training in nuclear engineering companies; La formacion en las empresas de ingenieria del ambito nuclear

    Energy Technology Data Exchange (ETDEWEB)

    Perezagua, R. L.

    2013-03-01

    The importance of training is growing in all business areas and fields and especially in hi-tech companies like engineering firms. Nuclear projects are highly multidisciplinary and, even in the initial awarding and pre-construction phases, need to be staffed with personnel that is well-prepared and highly-qualified in areas that, in most cases, are not covered by university studies. This article examines the variables that influence the design of specific training for nuclear projects in engineering firms, along with new training technologies (e-learning) and new regulatory aspects (IS-12). (Author)

  14. 46 CFR 13.505 - Proof of service for “Tankerman-Engineer” endorsement.

    Science.gov (United States)

    2010-10-01

    ... of service for “Tankerman-Engineer” endorsement. (a) Service must be proved by a letter on company letterhead from the owner, operator, master, or chief engineer of a tankship or self-propelled tank vessel...

  15. 22 CFR 228.39 - Special source rules for construction and engineering services.

    Science.gov (United States)

    2010-04-01

    ... engineering services. 228.39 Section 228.39 Foreign Relations AGENCY FOR INTERNATIONAL DEVELOPMENT RULES ON SOURCE, ORIGIN AND NATIONALITY FOR COMMODITIES AND SERVICES FINANCED BY USAID Conditions Governing the... engineering services. Advanced developing countries, eligible under Geographic Code 941, which have attained a...

  16. 76 FR 67594 - Airworthiness Directives; General Electric Company Turboshaft Engines

    Science.gov (United States)

    2011-11-02

    ..., engine bay fire due to fuel leakage, and forced landing or accident. DATES: This AD is effective November... bay fire due to fuel leakage, and forced landing or accident. Relevant Service Information We reviewed... the fuel filter differential pressure switch. The average labor rate is $85 per work-hour. Required...

  17. ENGINEERING-TO-ORDER VERSUS MAKE-TO-STOCK STRATEGY: AN ANALYSIS AT TWO PRINTING COMPANIES

    Directory of Open Access Journals (Sweden)

    Paulo Cesar Chagas Rodrigues

    2010-09-01

    Full Text Available Organizations are adopting industrial production models with priority given to reducing costs and increasing the quality of their processes and products. Optimizing and rationalization the inventory management is a great opportunity for these companies conquer these goals. The objective of this paper is to analyze inventory management at two printing companies located in the region of Bauru, where one adopts the Engineering-To-Order (ETO production system and the other the Make-To-Stock (MTS production system, highlighting their convergences and oppositions. For their achievement was chosen by the methodology of study of multiple cases (two cases. Data were collected through the intersection of the following tools: semi-structure, document analysis and observation in loco. Revisions are made in theoretical work on the following topics: logistics, management of materials and production planning and control. These themes guided the search, allowing a greatest criticism about the collected data and information generated. The two case studies were presented together with a comparative table of the main aspects of the influence of demand management strategy on the inventory management in two companies. Although the companies adopt different production strategies, there was no significant change observed in inventory management strategy.

  18. Quality in health care and globalization of health services: accreditation and regulatory oversight of medical tourism companies.

    Science.gov (United States)

    Turner, Leigh G

    2011-02-01

    Patients are crossing national borders in search of affordable and timely health care. Many medical tourism companies are now involved in organizing cross-border health services. Despite the rapid expansion of the medical tourism industry, few standards exist to ensure that these businesses organize high-quality, competent international health care. Addressing the regulatory vacuum, 10 standards are proposed as a framework for regulating the medical tourism industry. Medical tourism companies should have to undergo accreditation review. Care should be arranged only at accredited international health-care facilities. Standards should be established to ensure that clients of medical tourism companies make informed choices. Continuity of care needs to become an integral feature of cross-border care. Restrictions should be placed on the use of waiver of liability forms by medical tourism companies. Medical tourism companies must ensure that they conform to relevant legislation governing privacy and confidentiality of patient information. Restrictions must be placed on the types of health services marketed by medical tourism companies. Representatives of medical tourism agencies should have to undergo training and certification. Medical travel insurance and medical complications insurance should be included in the health-care plans of patients traveling for care. To protect clients from financial losses, medical tourism companies should be mandated to contribute to compensation funds. Establishing high standards for the operation of medical tourism companies should reduce risks facing patients when they travel abroad for health care.

  19. 78 FR 32462 - Wyatt Virgin Islands (V.I.), Inc., a Division of Wyatt Field Service Company, Working On-Site at...

    Science.gov (United States)

    2013-05-30

    ... the subject worker group was established to exclusively work at the HOVENSA refinery plant in the U.S....), Inc., a Division of Wyatt Field Service Company, Working On-Site at Hovensa, LLC Oil Refinery... (V.I.), Inc., a division of Wyatt Field Service Company, working on-site at HOVENSA, LLC Oil Refinery...

  20. Is ownership the decisive factor in collaborations between occupational health services and client companies?

    Science.gov (United States)

    Schmidt, Lisa; Sjöström, John; Antonsson, Ann-Beth

    2017-01-01

    Swedish employers are required to use external resources such as Occupational Health Services (OHS providers) if their own knowledge of occupational health and safety is insufficient. Some large employers have their own in-house OHS units but it is more common to engage the services of an external provider. However, no studies have been carried out from a critical perspective regarding how ownership of the OHS provider is related to a successful collaboration with client companies. This study explores the extent to which the six key factors for a successful collaboration are related to ownership and seeks to identify the challenges that the different models of ownership pose. Interviews with 15 client companies and their OHS providers were conducted in order to identify key factors in achieving a successful collaboration with an OHS provider. This study utilizes existing data to identify challenges related to ownership. Two key factors were identified with challenges related to ownership of the OHS provider: The importance of having a long-term perspective when building a relationship; and ensuring that collaboration extends beyond the client's HR Department to the various organisational levels of the company. Whatever form the ownership of an OHS provider may take, each comes with its own specific set of challenges that must be managed in order to achieve a successful collaboration with the client company.

  1. Research on service strategy of electricity selling company under the reform of electricity market

    Science.gov (United States)

    Long, Zhuhan; Meng, Shiyu; Dou, Jinyue; Zeng, Ming; Sun, Chenjun

    2017-10-01

    The opening of the sale side of electricity market is an important goal of the new round of power system reform in China, and it is necessary to speed up the establishment and development of the electricity selling companies to achieve this goal. First of all, this paper defines the key problems, which are needed to be solved in the establishment of the sale side market, such as demand side response, optimization of users' power consumption mode, profit mode of electricity selling companies and fair competition in the market. On this basis, this paper analyzes the business of electricity selling company, from the aspects of the transition of business ideas, improving the energy efficiency level, providing integrated energy solutions and innovating business management mode; and then, the service strategies of electricity selling companies are put forward.

  2. A new service proposition as a brand extension for P. H. U. Color company

    OpenAIRE

    Weglarz, Jagoda

    2014-01-01

    The purpose of this thesis was to study the advertising psychology and the brand image subjects and to apply them in order to provide the brand image enhancement and brand extension combined with the proposition of a new service for Color, company. Moreover, according to the result of marketing research, examining the possible success of the new service and indicate the leading persuasive advertising tools in the market. The outcomes may help Color to verify if the new service can be applied ...

  3. Engineering Consultancy: An Assessment of IT-enabled International Delivery of Services

    DEFF Research Database (Denmark)

    Baark, Erik

    1999-01-01

    The delivery of engineering consultancy services in global markets has been dominated by a small group of firms located in Europe and the US. Like many other service industries, engineering consultants have depended on the movement of highly qualified people and establishment of local affiliates...... services in arms-length transactions across national borders does not appear to have been significantly exploited. Nevertheless, IT-enabled delivery of engineering consultancy services opens up possibilities for business process reengineering that may provide some firms new competitive advantages in global...... markets and lead to further integration of design and construction in partnerships or project consortia, or in the strengthening of design-build approaches in project execution....

  4. The use of managerial grid to analyse the relationship between assessment of human and production or service issues in various companies

    Directory of Open Access Journals (Sweden)

    Krzysztof Knop

    2015-12-01

    Full Text Available In the article the results of BOST method usage was presented to analyse the importance of human and production/ services issues in three different companies - a steelworks, a plastic-processing and a retail chain company. The importance of human and production/service issues was analysed by using the concept of the managerial grid. The relation between workers answers with the use of managerial grid after division answers was analysed into four and three areas. The frequency of occurrence of ratings to determine a degree of perception of importance of human and production/service issues in these companies was analysed.

  5. Challenges faced by engineering services group in meeting nuclear power project targets

    International Nuclear Information System (INIS)

    Phanse, N.R.

    2001-01-01

    Nuclear Power Corporation of India Ltd. (NPCIL) is an organisation building and operating nuclear power stations for which a number of different types of engineering services/activities are necessary. All these services are provided by Engineering Services Group of NPCIL. The activities and responsibilities of the group are discussed

  6. 48 CFR 52.244-4 - Subcontractors and outside associates and consultants (Architect-engineer services).

    Science.gov (United States)

    2010-10-01

    ... associates and consultants (Architect-engineer services). 52.244-4 Section 52.244-4 Federal Acquisition... consultants (Architect-engineer services). As prescribed in 44.204(b), insert the following clause: Subcontractors and Outside Associates and Consultants (Architect-Engineer Services) (AUG 1998) Any subcontractors...

  7. Virtual Reference Services through Web Search Engines: Study of Academic Libraries in Pakistan

    Directory of Open Access Journals (Sweden)

    Rubia Khan

    2017-03-01

    Full Text Available Web search engines (WSE are powerful and popular tools in the field of information service management. This study is an attempt to examine the impact and usefulness of web search engines in providing virtual reference services (VRS within academic libraries in Pakistan. The study also attempts to investigate the relevant expertise and skills of library professionals in providing digital reference services (DRS efficiently using web search engines. Methodology used in this study is quantitative in nature. The data was collected from fifty public and private sector universities in Pakistan using a structured questionnaire. Microsoft Excel and SPSS were used for data analysis. The study concludes that web search engines are commonly used by librarians to help users (especially research scholars by providing digital reference services. The study also finds a positive correlation between use of web search engines and quality of digital reference services provided to library users. It is concluded that although search engines have increased the expectations of users and are really big competitors to a library’s reference desk, they are however not an alternative to reference service. Findings reveal that search engines pose numerous challenges for librarians and the study also attempts to bring together possible remedial measures. This study is useful for library professionals to understand the importance of search engines in providing VRS. The study also provides an intellectual comparison among different search engines, their capabilities, limitations, challenges and opportunities to provide VRS effectively in libraries.

  8. 48 CFR 36.702 - Forms for use in contracting for architect-engineer services.

    Science.gov (United States)

    2010-10-01

    ... contracting for architect-engineer services. 36.702 Section 36.702 Federal Acquisition Regulations System FEDERAL ACQUISITION REGULATION SPECIAL CATEGORIES OF CONTRACTING CONSTRUCTION AND ARCHITECT-ENGINEER CONTRACTS Standard and Optional Forms for Contracting for Construction, Architect-Engineer Services, and...

  9. FEATURES OF MARKETING POLICY OF THE COMPANIES IN THE MARKET OF CONSULTING SERVICES

    Directory of Open Access Journals (Sweden)

    Timur A. Tultaev

    2013-01-01

    Full Text Available Dynamic development of the market of consulting services against progressing competitive fight promoted strengthening of a role of marketing in the activity of the consultant companies. The given article is devoted to the analysis of marketing policy and features of its application in consulting business.

  10. 18 CFR 260.9 - Reports by natural gas pipeline companies on service interruptions and damage to facilities.

    Science.gov (United States)

    2010-04-01

    ... 18 Conservation of Power and Water Resources 1 2010-04-01 2010-04-01 false Reports by natural gas..., NATURAL GAS ACT STATEMENTS AND REPORTS (SCHEDULES) § 260.9 Reports by natural gas pipeline companies on service interruptions and damage to facilities. (a)(1) Every natural gas company must report to the...

  11. 18 CFR 367.4117 - Account 411.7, Losses from disposition of service company plant.

    Science.gov (United States)

    2010-04-01

    ..., FEDERAL POWER ACT AND NATURAL GAS ACT Income Statement Chart of Accounts Service Company Operating Income...) Income taxes relating to losses, recorded in this account must be recorded in Account 409.1, Income Taxes, operating income (§ 367.4091). ...

  12. 18 CFR 367.4116 - Account 411.6, Gains from disposition of service company plant.

    Science.gov (United States)

    2010-04-01

    ..., FEDERAL POWER ACT AND NATURAL GAS ACT Income Statement Chart of Accounts Service Company Operating Income...) Income taxes relating to losses, recorded in this account must be recorded in Account 409.1, Income Taxes, operating income (§ 367.4091). ...

  13. Future challenges for occupational health services can be prevented by proactive collaboration with the companies using the services: a participatory and reflection project

    Science.gov (United States)

    Lydell, Marie; Hildingh, Cathrine; Söderbom, Arne; Ziegert, Kristina

    2017-01-01

    Background There is clearly a need for research in the field of occupational health service (OHS) for applying new perspectives. Proactive collaboration is needed between the OHSs and the companies. The customers of the companies using the services should be able to safeguard themselves from the health problems caused by the work environment through proactive collaboration with the OHSs. Objective The main purpose of this interdisciplinary study was to explore how the stakeholders reflected to create and agree on core values for future challenges in OHS, as seen from the perspectives of OHS professionals and customer companies. Methodology An action research process was conducted. This study was divided into three phases. In phase I, the data were collected from interviews and diaries of interdisciplinary occupational health professionals (n=12). A focus group that sampled the eight managers of the customer companies was also included. In phase II, a questionnaire was developed with 24 questions focusing on examining the future challenges for OHS. The questionnaire was sent to customer companies (n=116). In phase III, a scoping review was undertaken. Results Three categories emerged from the analysis: “Balancing complex situations” clarified the complexity regarding senior employees; “Working with a proactive approach” indicated the need for working with a new proactive approach supporting sustainable health; and “Collaborate internally and externally” showed good relationships between the customer and the OHS, which is a mutual responsibility to both the partners. Conclusion The results outlined that it is necessary to take action to apply new proactive health promotions, with a focus on workplace health promotion. The results also indicated that interventions for senior employees are of importance. This study was done in collaboration with the stakeholders from the occupational health care service center and the managers from the customer companies

  14. Evaluating technology service options.

    Science.gov (United States)

    Blumberg, D F

    1997-05-01

    Four service and support options are available to healthcare organizations for maintaining their growth arsenals of medical and information technology. These options include maintaining and servicing all equipment using a facility-based biomedical engineering and MIS service department; using a combination of facility-based service and subcontracted service; expanding facility-based biomedical and MIS service departments to provide service to other healthcare organizations to achieve economies of scale; and outsourcing all maintenance, repair, and technical support services. Independent service companies and original equipment manufacturers (OEMs) are offering healthcare organizations a wider array of service and support capabilities than ever before. However, some health systems have successfully developed their own independent service organizations to take care of their own--and other healthcare organizations'--service and support needs.

  15. Services performed by an engineering consultant

    International Nuclear Information System (INIS)

    Seyffert, L.

    1984-01-01

    In the near future, services for the nuclear power plants in operation will become particularly important. Already at the present stage, engineering firms contribute to the planning of revisions and repair work, to the design, procurement and project management of new components and subsystems, respectively; they delegate supporting engineering personnel for the execution of in-plant measures, create special EDP software, develop quality assurance systems and work on quality control. This enumeration presents a rough outline of the field of activities, although it is far from complete. Also, the lines are drawn rather artibrarily, leaving out, for instance, the extensive activities in the fields of waste management and fuel management. These are main activities of specialized engineering firms which will be the subject of a future report. (orig.) [de

  16. 41 CFR 302-12.113 - Under a homesale program, may we direct the relocation services company to pay an employee more...

    Science.gov (United States)

    2010-07-01

    ..., may we direct the relocation services company to pay an employee more than the fair market value of... we direct the relocation services company to pay an employee more than the fair market value of his... an employee more than the fair market value (as determined by the residence appraisal process) of his...

  17. Engineering change management report 2011

    DEFF Research Database (Denmark)

    Maier, Anja; Langer, Stefan

    Changes or modifications have always been a fundamental part of product- and service design, yet they are often costly and potentially decrease overall development efficiency and effectiveness. How Danish manufacturing firms are able to improve engineering change management practice is a decisive......, challenges, and strategies for improved engineering change management of more than 90 engineering firms from different industry sectors and sizes in Denmark. In particular, the report presents an overview of current practice of engineering change management in Denmark, shows the extent to which engineering...... implementation, with software use in comparison being surprisingly low. The biggest problems listed range from engineering change process support to internal and external communication and the need for company-internal awareness and competence training for better engineering change management. The biggest need...

  18. 18 CFR 366.23 - FERC Form No. 60, Annual reports of centralized service companies, and FERC-61, Narrative...

    Science.gov (United States)

    2010-04-01

    ... POWER ACT AND NATURAL GAS ACT BOOKS AND RECORDS Accounting and Recordkeeping Under PUHCA 2005, the... functions. 366.23 Section 366.23 Conservation of Power and Water Resources FEDERAL ENERGY REGULATORY... companies, and FERC-61, Narrative description of service company functions. (a) General. (1) FERC Form No...

  19. 76 FR 24064 - Arizona Public Service Company, Palo Verde Nuclear Generating Station, Units 1, 2, and 3, Notice...

    Science.gov (United States)

    2011-04-29

    ... Service Company, Palo Verde Nuclear Generating Station, Units 1, 2, and 3, Notice of Issuance of Renewed... Company (licensee), the operator of the Palo Verde Nuclear Generating Station, Units 1, 2, and 3 (PVNGS... Plants: Supplement 43, Regarding Palo Verde Nuclear Generating Station,'' issued January 2011, discusses...

  20. HIGH SERVE '90 - nuclear engineering services

    International Nuclear Information System (INIS)

    Bauer, K.G.

    1991-01-01

    Nuclear engineering services do not start only with maintenance or repair, but already with the early detection of imminent problems long before they become problems. Services concerning the decommissioning of plants also belong to it. A selection of the extraordinary services rendered nowadays is presented in more than 20 papers in this booklet. These papers may roughly be divided into three groups of subjects: monitoring and operational management; maintenance, repair and improvements; radioactive waste treatment and management. The first group of subjects, in particular, covers papers dealing with early detection, monitoring and diagnosing systems, using highly advanced hard- and software technologies. Modernization of instrumentation and control systems and exchange of process computer systems is another task this service has to accomplish. Process computers of the past have developed into high performance process information systems. (orig./DG) [de

  1. Heartland Engineers: A Century of Superior Service 1907-2007

    Science.gov (United States)

    2009-01-01

    original position during high-speed flight. 1989 Fall of Berlin Wall 1991 Desert Storm 1997 Grand Opening American Jazz Museum 1991 Emanuel Cleaver...Company Design and Layout: Mary Hemmingway-Emrich, Black & White Graphic Design Research and Writing: Kimberly Langas Project Consultant: Paul Feldman, US...District Public Affairs Officer q 9 INTRODUCTION George Washington appointed the first engineer officers of the Army on June 16, 1775, during the American

  2. BPELPower—A BPEL execution engine for geospatial web services

    Science.gov (United States)

    Yu, Genong (Eugene); Zhao, Peisheng; Di, Liping; Chen, Aijun; Deng, Meixia; Bai, Yuqi

    2012-10-01

    The Business Process Execution Language (BPEL) has become a popular choice for orchestrating and executing workflows in the Web environment. As one special kind of scientific workflow, geospatial Web processing workflows are data-intensive, deal with complex structures in data and geographic features, and execute automatically with limited human intervention. To enable the proper execution and coordination of geospatial workflows, a specially enhanced BPEL execution engine is required. BPELPower was designed, developed, and implemented as a generic BPEL execution engine with enhancements for executing geospatial workflows. The enhancements are especially in its capabilities in handling Geography Markup Language (GML) and standard geospatial Web services, such as the Web Processing Service (WPS) and the Web Feature Service (WFS). BPELPower has been used in several demonstrations over the decade. Two scenarios were discussed in detail to demonstrate the capabilities of BPELPower. That study showed a standard-compliant, Web-based approach for properly supporting geospatial processing, with the only enhancement at the implementation level. Pattern-based evaluation and performance improvement of the engine are discussed: BPELPower directly supports 22 workflow control patterns and 17 workflow data patterns. In the future, the engine will be enhanced with high performance parallel processing and broad Web paradigms.

  3. Re-engineering pre-employment check-up systems: a model for improving health services.

    Science.gov (United States)

    Rateb, Said Abdel Hakim; El Nouman, Azza Abdel Razek; Rateb, Moshira Abdel Hakim; Asar, Mohamed Naguib; El Amin, Ayman Mohammed; Gad, Saad abdel Aziz; Mohamed, Mohamed Salah Eldin

    2011-01-01

    The purpose of this paper is to develop a model for improving health services provided by the pre-employment medical fitness check-up system affiliated to Egypt's Health Insurance Organization (HIO). Operations research, notably system re-engineering, is used in six randomly selected centers and findings before and after re-engineering are compared. The re-engineering model follows a systems approach, focusing on three areas: structure, process and outcome. The model is based on six main components: electronic booking, standardized check-up processes, protected medical documents, advanced archiving through an electronic content management (ECM) system, infrastructure development, and capacity building. The model originates mainly from customer needs and expectations. The centers' monthly customer flow increased significantly after re-engineering. The mean time spent per customer cycle improved after re-engineering--18.3 +/- 5.5 minutes as compared to 48.8 +/- 14.5 minutes before. Appointment delay was also significantly decreased from an average 18 to 6.2 days. Both beneficiaries and service providers were significantly more satisfied with the services after re-engineering. The model proves that re-engineering program costs are exceeded by increased revenue. Re-engineering in this study involved multiple structure and process elements. The literature review did not reveal similar re-engineering healthcare packages. Therefore, each element was compared separately. This model is highly recommended for improving service effectiveness and efficiency. This research is the first in Egypt to apply the re-engineering approach to public health systems. Developing user-friendly models for service improvement is an added value.

  4. Engineering Change Management Method Framework in Mechanical Engineering

    Science.gov (United States)

    Stekolschik, Alexander

    2016-11-01

    Engineering changes make an impact on different process chains in and outside the company, and lead to most error costs and time shifts. In fact, 30 to 50 per cent of development costs result from technical changes. Controlling engineering change processes can help us to avoid errors and risks, and contribute to cost optimization and a shorter time to market. This paper presents a method framework for controlling engineering changes at mechanical engineering companies. The developed classification of engineering changes and accordingly process requirements build the basis for the method framework. The developed method framework comprises two main areas: special data objects managed in different engineering IT tools and process framework. Objects from both areas are building blocks that can be selected to the overall business process based on the engineering process type and change classification. The process framework contains steps for the creation of change objects (both for overall change and for parts), change implementation, and release. Companies can select singleprocess building blocks from the framework, depending on the product development process and change impact. The developed change framework has been implemented at a division (10,000 employees) of a big German mechanical engineering company.

  5. STUDYING THE STOCKS MANAGEMENT OF A SMALL COMPANY OF THE SERVICES

    Directory of Open Access Journals (Sweden)

    Paulo Cesar Chagas Rodrigues

    2013-06-01

    Full Text Available Many are the possibilities of intervention in the organizations so that they rationalize their process of production, and satisfy the necessities of their customers. Among these possibilities to be treated in this article it is the stocks management optimization, that is one of the great generators of waste, also, when badly managed, occults the majority of the management problems. Simple elements as tools for predicting demand, stocks control and classification systems, evaluation physicist-financier system, layout, amongst other instruments, if correctly implanted and managed bring considerable benefits for the organization, increasing productivity and competitiveness. This research, has tried to restrict its focus, by studying the stocks management of a small of the computer science company located in the city of Bauru, State of Sao Paulo, which has an estimated population of 305.753 inhabitants, with approximately 1.338 industries, 7.094 commerce and 5.371 rendered company service.

  6. The oil and oil services industry international context 2008

    International Nuclear Information System (INIS)

    Serbutoviez, S.; Silva, C.

    2008-11-01

    Oil companies rarely do their own major work within the framework of their investments or in the operation of their facilities. They most often act as project coordinators, thereby opening up a vast market for equipment, services and engineering, involving many companies of widely-varying sizes, which constitute the oil services industry. This document provides a panorama of the international oil context in three distinct parts, for 2007, for the first three quarters of 2008, and aspects of trends for 2009. - The first part is devoted to a rapid description of the oil context and the economic environment in which it is evolving. - The second part examines the evolution of world investment in exploration-production (E and P) activities, distinguishing the investments made by oil and oil product/service companies throughout the E and P chain from the more targeted ones of three specific sectors: seismic, drilling and the construction of offshore production equipment. These markets are observed exclusively for oil product/service companies. - The last part is devoted to investments in the refining sector, focusing on the changes in the fundamentals, particularly the equilibrium between refining capacities and medium- term oil demand. This latter analysis involves both oil and oil product/service companies. (authors)

  7. 77 FR 38796 - Alabama Power Company; Holt Hydroelectric Project; Notice of Revised Restricted Service List for...

    Science.gov (United States)

    2012-06-29

    ... Power Company; Holt Hydroelectric Project; Notice of Revised Restricted Service List for a Programmatic... Hydroelectric Project No. 2203. The programmatic agreement, when executed by the Commission, the Alabama SHPO...

  8. Knowledge Transfer between Service and Design Phases in the Oil Industry

    DEFF Research Database (Denmark)

    Vianello, Giovanna; Ahmed, Saeema

    2009-01-01

    Communication between departments in any company involved in the different phases of product lifecycle is crucial in order to correct faults from previous products. This paper illustrates a case study from the oil industry where knowledge transfer across departments is analysed. Interviews...... with engineering designers and service engineers were carried out. Knowledge arising from the operation of drilling machineries was investigated and compared to that relevant for the engineering designers; furthermore the mechanisms involved in the transfer of knowledge between service and design were investigated....... Differences in knowledge needs were observed in the two departments: engineering designers were more orientated towards knowledge of machinery at a component level while service engineers were interested in obtaining an overview of the systems. The study showed that communication between the departments...

  9. Software-as-a-Service and Cloud Computing, a solution for small and medium-sized companies

    Directory of Open Access Journals (Sweden)

    Bajenaru, A.

    2010-12-01

    Full Text Available Small and medium-sized companies are an important part of today’s world economy, for their ability to offer new jobs but also for their capacity of innovation. At the same time, they are in a constant struggle with larger companies that take advantage of their negotiating power to impose their way of doing business to the SMEs. In an ICT enabled world, most large companies being intense ICT users, the lag of ICT adoption in SMEs may create a strong barrier between SMEs and large companies, promoting an over growing digital divide, the SMEs being in danger of being left out in some economic sectors. This paper aims at finding a possible solution in the Software-as-a-Service and Cloud Computing model, a rather new solution, yet more and more sought off by SMEs but also larger companies, especially considering the global financial and economic crisis, as well as evaluating the European Union’s main views and policies regarding the SAAS – Cloud model.

  10. PRACTICAL ASPECTS OF OSAI METHODOLOGY IN ASSESSING THE ORGANIZATIONAL CULTURE OF AN ENGINEERING COMPANY

    Directory of Open Access Journals (Sweden)

    Aleksandra Biletskaya

    2015-11-01

    Full Text Available This article is intended to generalize and highlight the practical application of certain science-based approaches to assessment of an engineering company’s organizational culture. The OSAI method application has enabled determining the type of the organizational culture existing within a company and the desirable type thereof, i.e. the one which would produce a positive effect on the competitive status of a company, as well as on the utilization of its human resources. This is important because an appropriate level of the organizational culture within a company would enhance the psychological climate within a company and would provide an opportunity for improving its performance. Methodology. In order to attain the goal of our research, it is necessary to diagnose the type of the organizational culture of some selected companies and draw a conclusion as to amendment of their organizational culture. In order to ensure the successful outcome of the corporate organizational culture diagnosing procedure, let us use the OSAI tool to determine the foundation of such culture. This organizational culture assessment tool helps to define the organizational culture which members of a company are to achieve in order to meet the demands and to respond to the dynamic changes in the business environment. The results showed that the assessment of organizational culture using the method made it possible to determine the OSAI required type of organizational culture on the test plants. Practical implications. Definition of recommendation type of organizational culture has enabled the leadership to change the style of his behavior and better motivate the labor collective. Pay attention to the existing problems and improve the psychological atmosphere in the team, as well as improve the efficiency of plant personnel. Value/originality. The data obtained for the four businesses lead to the conclusion that it is the method of evaluation the optimum procedure for

  11. Optimization of Business processes in Airport Services Company in Macedonia using the TQM Philosophy

    Directory of Open Access Journals (Sweden)

    Elizabeta Mitreva

    2016-11-01

    Full Text Available This study is to show a full diagnostic to some of the business processes in the company for airport services in Macedonia was made. The methodology of TQM (Total Quality Management system was applied in the company, especially in the sector for de-icing and protection against frost on aircrafts. With the implementation of this system, an optimal solution was found for uninterrupted operation in the airport traffic. In this way there was a change in the company paradigm – do not work hard but smart, with a constant improvement of processes, while taking into account the needs and desires of customers and profit. This research shows that other methods and techniques were applied such as Pareto Diagram, Ishikawa approach, Checklist, Map of trends, all in order to identify problems and find an optimal solution.

  12. From academic research to the creation of Chelatec company

    International Nuclear Information System (INIS)

    Loussouarn, A.

    2002-01-01

    Full text: CHELATEC (www.chelatec.fr) was founded in 2000 as a spin-off INSERM at institute U-463, Nantes Hospital, France. The present team has benefited from the abilities and know-how acquired in radioimmunotargeting within the vectorisation group of INSERM. The company provides complete engineering services based on complexation and vectorisation, as adapted to the client's needs in the fields of customised radiolabelling, radioimmunotargeting, decorporation and trapping of metals. CHELATEC conducts R and D activity under contract in key fields of chemical applications to medicine and environment. Our mission is to enable pharmaceutical industries and biotechnolgies companies to successfully exploit our skills and to help them in their product of process development. CHELATEC produces and supplies radiolabelled compounds

  13. Petroleum service projects in the Gulf of Guinea

    Science.gov (United States)

    Ken-Worgu, Kenneth Chukwumeka

    2011-07-01

    The goal of this record of study is to examine the major facets involved in managing several petroleum service projects located in three different countries in the Gulf of Guinea simultaneously, while effectively engaging in business development activities for the Oil and Industrial Services Group (OIS). This work also furnishes adequate background on related subject matters to enable understanding of the projects presented. The petroleum services sector is the back bone of the oil and gas industry. Services companies are vital to the success of all petroleum and energy producers in the USA, the Gulf of Guinea and the world. There is a need and demand for these service companies because they play various roles such as logistics, drilling, construction, dredging, pipe laying, procurement, food supply, human resource supply, etc. The Gulf of Guinea comprises of countries from west and central Africa. This project was limited to Nigeria, Equatorial Guinea and Cameroon. This area holds the largest petroleum reserves in Africa and plays a vital role in the global supply of petroleum. The Oil and Industrial Services Group (OIS), plans to establish herself as one of the leading petroleum service companies in this gulf. To manage this expansion, I have taken the role of Gulf of Guinea manager to apply my background as a petroleum engineer as well as my business skills to build a successful division of the company. This work provides a record of study of the management of services, projects and contracts carried out by the OIS group in the gulf of Guinea. The following are the specific projects in the Gulf of Guinea that I participated in: Managing delivering, maintenance and marketing of offshore vessels, Offshore pipe laying project, Integrated pipeline maintenance project, Development a petroleum technical training facilities, Agbami pipe insulation project, Engineering lift project and Capital budgeting analysis for potential investments. The details of the specific

  14. Implementation of the affordable care act: a case study of a service line co-management company.

    Science.gov (United States)

    Lanese, Bethany

    2016-09-19

    Purpose The purpose of this paper is to test and measure the outcome of a community hospital in implementing the Affordable Care Act (ACA) through a co-management arrangement. RQ1: do the benefits of a co-management arrangement outweigh the costs? RQ2: does physician alignment aid in the effective implementation of the ACA directives set for hospitals? Design/methodology/approach A case study of a 350-bed non-profit community hospital co-management company. The quantitative data are eight quarters of quality metrics prior and eight quarters post establishment of the co-management company. The quality metrics are all based on standardized national requirements from the Joint Commission and Centers for Medicare and Medicaid Services guidelines. These measures directly impact the quality initiatives under the ACA that are applicable to all healthcare facilities. Qualitative data include survey results from hospital employees of the perceived effectiveness of the co-management company. A paired samples difference of means t-test was conducted to compare the timeframe before co-management and post co-management. Findings The findings indicate that the benefits of a co-management arrangement do outweigh the costs for both the physicians and the hospital ( RQ1). The physicians benefit through actual dollar payout, but also with improved communication and greater input in running the service line. The hospital benefits from reduced cost - or reduced penalties under the ACA - as well as better communication and greater physician involvement in administration of the service line. RQ2: does physician alignment aid in the effective implementation of the ACA directives set for hospitals? The hospital improved in every quality metric under the co-management company. A paired sample difference of means t-test showed a statistically significant improvement in five of the six quality metrics in the study. Originality/value Previous research indicates the potential effectiveness of

  15. 75 FR 62424 - EDS, an HP Company (Re-Branded as HP-Enterprise Services) Including On-Site Workers From: Abel...

    Science.gov (United States)

    2010-10-08

    ...-Branded as HP--Enterprise Services) Including On-Site Workers From: Abel Personnel Inc., Advantage Tech... February 4, 2010, applicable to workers of EDS, an HP Company (Re- branded as HP--Enterprise Services...-branded as HP-- Enterprise Services). These employees provided various activities related to the supply of...

  16. Dollar Summary of Federal Supply Classification and Service Category by Company, FY83, Part 5 (N065-W059).

    Science.gov (United States)

    1983-01-01

    ENGINEERING TYPE SERVICE 61 CONSTRUCTIONEERING NORTHWEST INC WASHINGTON ARMY OTHER ARCHITECTS & ENGINEERING - GENERAL 25 COOKE DOUGLASS FARR LTD MISS NAVY...CONTRACT SVC CALIFORNIA NAVY OTHER MANAGEMENT SERVICES 857 SOCIAL & SCIENTIFIC SYSTEMS INC DC ARMY OTHER MANAGEMENT SERVICES 27. 7 SOFTECH INC OHIO

  17. Service Offering at Electrical Equipment Manufacturers

    Directory of Open Access Journals (Sweden)

    Lucie Kaňovská

    2015-09-01

    Full Text Available Purpose of the article: The aim of the paper is to uncover ways of managing service offering provided by electrical equipment manufactures in the Czech Republic. The segment is extremely important for Czech industry nowadays, especially because of many companies being subcontractors for the car industry and mechanical engineering. The producers of electric equipment comply with the Czech industry classification CZ-NACE 27. Methodology/methods: The questionnaire in the form of the Likert scale was prepared to gather information about customer services. The respondents were usually directors or managers, e.g. employees with high competencies of knowing customer services in this particular market. The total of 22 companies were included in the survey. Research was focused on the following industries classifications belonging to CZ-NACE 27: CZ-NACE 27, CZ-NACE 271 and CZ-NACE 273. According to Czech Statistical Office the total number of companies belonging to these 3 segments is 136. It means 16,2% companies belonging to CZ-NACE 27 participated in our research. Basic statistical methods were used to analyse the complete database. Scientific aim: The paper deals with the problem of service offering provided by today’s manufacturers. Global understanding of services that manufacturers really develop, sell, deliver and manage is still limited. Findings: Managing service offering provided by today‘s manufacturers shows that 1 Manufacturers not offer only tangible products, but also wide range of services and even information and support. 2 New products are not designed only according to company technicians, but also according to their customers. Their products and services are developed, tested and improved according to their needs. 3 Services provide complex customer care from time product selection to its end. Conclusions: Manufacturers of tangible products need to enlarge their product offering to be able to satisfy customers. Therefore

  18. ETICS: the international software engineering service for the grid

    Energy Technology Data Exchange (ETDEWEB)

    Meglio, A D; Begin, M-E [CERN (Switzerland); Couvares, P [University of Wisconsin-Madison (United States); Ronchieri, E [INFN CNAF (Italy); Takacs, E [4D SOFT Ltd (Hungary)], E-mail: alberto.di.meglio@cern.ch

    2008-07-15

    The ETICS system is a distributed software configuration, build and test system designed to fulfil the needs of improving the quality, reliability and interoperability of distributed software in general and grid software in particular. The ETICS project is a consortium of five partners (CERN, INFN, Engineering Ingegneria Informatica, 4D Soft and the University of Wisconsin-Madison). The ETICS service consists of a build and test job execution system based on the Metronome software and an integrated set of web services and software engineering tools to design, maintain and control build and test scenarios. The ETICS system allows taking into account complex dependencies among applications and middleware components and provides a rich environment to perform static and dynamic analysis of the software and execute deployment, system and interoperability tests. This paper gives an overview of the system architecture and functionality set and then describes how the EC-funded EGEE, DILIGENT and OMII-Europe projects are using the software engineering services to build, validate and distribute their software. Finally a number of significant use and test cases will be described to show how ETICS can be used in particular to perform interoperability tests of grid middleware using the grid itself.

  19. ETICS: the international software engineering service for the grid

    Science.gov (United States)

    Meglio, A. D.; Bégin, M.-E.; Couvares, P.; Ronchieri, E.; Takacs, E.

    2008-07-01

    The ETICS system is a distributed software configuration, build and test system designed to fulfil the needs of improving the quality, reliability and interoperability of distributed software in general and grid software in particular. The ETICS project is a consortium of five partners (CERN, INFN, Engineering Ingegneria Informatica, 4D Soft and the University of Wisconsin-Madison). The ETICS service consists of a build and test job execution system based on the Metronome software and an integrated set of web services and software engineering tools to design, maintain and control build and test scenarios. The ETICS system allows taking into account complex dependencies among applications and middleware components and provides a rich environment to perform static and dynamic analysis of the software and execute deployment, system and interoperability tests. This paper gives an overview of the system architecture and functionality set and then describes how the EC-funded EGEE, DILIGENT and OMII-Europe projects are using the software engineering services to build, validate and distribute their software. Finally a number of significant use and test cases will be described to show how ETICS can be used in particular to perform interoperability tests of grid middleware using the grid itself.

  20. ETICS: the international software engineering service for the grid

    International Nuclear Information System (INIS)

    Meglio, A D; Begin, M-E; Couvares, P; Ronchieri, E; Takacs, E

    2008-01-01

    The ETICS system is a distributed software configuration, build and test system designed to fulfil the needs of improving the quality, reliability and interoperability of distributed software in general and grid software in particular. The ETICS project is a consortium of five partners (CERN, INFN, Engineering Ingegneria Informatica, 4D Soft and the University of Wisconsin-Madison). The ETICS service consists of a build and test job execution system based on the Metronome software and an integrated set of web services and software engineering tools to design, maintain and control build and test scenarios. The ETICS system allows taking into account complex dependencies among applications and middleware components and provides a rich environment to perform static and dynamic analysis of the software and execute deployment, system and interoperability tests. This paper gives an overview of the system architecture and functionality set and then describes how the EC-funded EGEE, DILIGENT and OMII-Europe projects are using the software engineering services to build, validate and distribute their software. Finally a number of significant use and test cases will be described to show how ETICS can be used in particular to perform interoperability tests of grid middleware using the grid itself

  1. 77 FR 553 - Surety Companies Acceptable on Federal Bonds: Termination; Western Bonding Company

    Science.gov (United States)

    2012-01-05

    .... Department of the Treasury, Financial Management Service, Financial Accounting and Services Division, Surety..., 2011. Laura Carrico, Director, Financial Accounting and Services Division, Financial Management Service...: Termination; Western Bonding Company AGENCY: Financial Management Service, Fiscal Service, Department of the...

  2. Sourcing Lifecycle for Software as a Service (SAAS)

    Science.gov (United States)

    Santy; Sikkel, K.

    2014-03-01

    In recent years, Software as a Service (SaaS) has changed from curiosity caused concept to an accepted well known concept. A key advantage of this model is that, by cautious engineering, it is possible to influence economy of scale to decrease total cost of ownership compared to on-premises solutions. By using the guideline elaborated in this paper, companies which has interest in implementing SaaS will be led throughout the entire implementation cycle starting before the company decides to implement SaaS until the stage when the company decides to shift from SaaS model to another model or when they shift to another SaaS company

  3. Outsourced design services lessons learned from LHC civil engineering

    CERN Document Server

    Watson, T

    2003-01-01

    In April 1996 CERN awarded three contracts for the provision of civil engineering design and site supervision services associated with the LHC Project. These three contracts with an average value at signature of 12MCHF were placed using the “two envelope” award system. Eight firms from six member states were integrated into three Joint Ventures. For Projects prior to the LHC, CERN would have carried out the design and supervision using in-house staff. The change to out-sourced services represented a major step for CERN. After seven years, the contracts are now coming to their conclusion. This paper aims to discuss the reasons why these contracts were originally implemented, the lessons than have been learnt over the last seven years and conclusions on how CERN could approach the need for civil engineering design services in the future.

  4. Aspects of consolidation of engineering capability related to nuclear power plants

    International Nuclear Information System (INIS)

    Mueller, A.E.F.; Gasparian, A.E.; Calvet Filho, H.J.

    1980-01-01

    A major interest of countries launching nuclear program is to consolidate an engineering capability for Nuclear Power Plants design by performing part of the engineering services locally. A decade of nuclear power plant engineering and construction has exposed Brazilian architect-engineers to this new challenge. To cope with it, technology sources were identified, agreements were made and transfer is going on between foreign and local companies. Services performed by Brazilian architect-engineers are summarized. Foreign technology must be judiciously examined before implementation in a different environment. The receiver has to be prepared to develop his own capabilities and absorb the know-how being offered, taking into consideration the local engineering experience and construction practices. Some of the problems faced are outlined herein. The performed efforts brought Brazilian architect-engineers to a consolidated level of experience. (Author) [pt

  5. Employee motivation of senior engineers in aerospace companies in southern California: A qualitative case study

    Science.gov (United States)

    Banh, My-Le

    The purpose of this qualitative exploratory case study was to explore the lack of motivation of engineers with more than 15 years of experience working in aerospace companies in southern California. The sample size for this study consisted of 18 senior engineers. These participants held either a bachelor's or master's degree in engineering fields. Participants were recruited through networking with colleagues and snowball sampling. The data was collected through face-to-face and phone interviews. Participants also had the opportunity to review their responses after the interview. The data analysis resulted in 12 themes regarding the participants' perception of motivation. The top six predominant themes were (1) challenging and new assignments, (2) commitment, (3) opportunity, (4) supporting from managers, (5) team spirit, and (6) open communication. The study resulted in an in-depth understanding of how important motivation is to senior engineers. Based on the findings, leaders should create opportunities for senior employees to work on challenging assignments, acquire autonomy, and obtain more responsibilities. Providing such opportunities may motivate employees to perform well and committee with the organizations.

  6. 1999 Annual report: compression + power + service

    International Nuclear Information System (INIS)

    2000-01-01

    Enerflex manufactures, services and leases compression systems for the production and processing of natural gas and gas-fueled power generation systems. Design, engineering, project management, financing, installation commissioning and after-sales service are also part of Enerflex's arsenal of tools to ensure innovation, and high standards of quality and service. In 1999, Enerflex suffered an 18 per cent decline in revenues from $315 million in 1998 to $257 million in 1999, entirely due to lower sales of big ticket compression equipment in Canada. At the same time, revenues from international sales and service increased to $ 61.8 million in 1999, from $ 53 million in 1998. The company successfully completed the move to a new 328,000 sq. ft state-of-the-art manufacturing facility, and made its first significant sale to the United States in 1999 in the form of delivering a coal bed methane project in the Powder River area of Wyoming, and power generation equipment to Massachusetts. Although in the short term unusually warm average temperatures, industry cash flows, and access to capital may determine demand for the company's products and services, the long-term fundamentals are positive and demand for compression equipment and power generation systems is likely to grow. Indeed, in the fourth quarter of 1999, market conditions improved significantly and the company recorded its highest quarterly revenues and earnings during the last quarter. The annual review provides further details about the operations of the company's various divisions, (Compression and Power Systems, Parts and Compression Services, Leasing and Financing), management's review of the company's overall operations and finances, audited financial statements, and shareholders' information

  7. Fuel buyers guide: company data

    International Nuclear Information System (INIS)

    Anon.

    1991-01-01

    Four major listings relating to nuclear fuel services are provided. 1. A fuel buyer's guide listing companies under alphabetical order of country and giving addresses and an indication of the services offered. 2. A fuel buyers guide classifying companies in alphabetical order of the services offered. 3. A fuel and front end facility listing subdivided into companies involved in: uranium ore processing; uranium refining and conversion; enrichment; fuel fabrication; heavy water production; zirconium metal production; and zirconium tube production. 4. A fuel and front end facilities listing giving operators' addresses under alphabetical order of country. (UK)

  8. Global polar geospatial information service retrieval based on search engine and ontology reasoning

    Science.gov (United States)

    Chen, Nengcheng; E, Dongcheng; Di, Liping; Gong, Jianya; Chen, Zeqiang

    2007-01-01

    In order to improve the access precision of polar geospatial information service on web, a new methodology for retrieving global spatial information services based on geospatial service search and ontology reasoning is proposed, the geospatial service search is implemented to find the coarse service from web, the ontology reasoning is designed to find the refined service from the coarse service. The proposed framework includes standardized distributed geospatial web services, a geospatial service search engine, an extended UDDI registry, and a multi-protocol geospatial information service client. Some key technologies addressed include service discovery based on search engine and service ontology modeling and reasoning in the Antarctic geospatial context. Finally, an Antarctica multi protocol OWS portal prototype based on the proposed methodology is introduced.

  9. CONTRIBUTION OF ENGINEERING INFORMATION IN VISUAL MANAGEMENT: A CASE STUDY ON LARGE COMPANY FROM CURITIBA

    Directory of Open Access Journals (Sweden)

    Navarro Mercado

    2015-06-01

    Full Text Available Information systems in organizations are becoming an essential element. This fact contributes to the increased value added, competitiveness, and innovation with regard to management. The sophisticated technology industries invest in their plant floor operations. For example, extensive training where sometimes strategic use is not implemented in the best way. The aim of this paper is to present a tool called Visual Management Lean Manufacturing. For thus contribute to better results in the management of information on the factory floor, was applied in a manufacturing company. A case study conducted in a multinational company located in Curitiba / Paraná appears. Therefore, the work encourages further research with respect to lean manufacturing in conjunction with the Information Engineering in organizations for the contribution of knowledge and improvements in their processes.

  10. 76 FR 37891 - Surety Companies Acceptable on Federal Bonds; Termination; Western Insurance Company

    Science.gov (United States)

    2011-06-28

    ... the U.S. Department of the Treasury, Financial Management Service, Financial Accounting and Services.... Laura Carrico, Director, Financial Accounting and Services Division, Financial Management Service. [FR...; Termination; Western Insurance Company AGENCY: Financial Management Service, Fiscal Service, Department of the...

  11. 48 CFR 53.236-2 - Architect-engineer services (SF's 252 and 330).

    Science.gov (United States)

    2010-10-01

    ... 48 Federal Acquisition Regulations System 2 2010-10-01 2010-10-01 false Architect-engineer... ACQUISITION REGULATION (CONTINUED) CLAUSES AND FORMS FORMS Prescription of Forms 53.236-2 Architect-engineer...-engineer and related services: (a) SF 252 (Rev. 10/83), Architect-Engineer Contract. SF 252 is prescribed...

  12. CONTENT MARKETING – THE CONCEPT OF ALTERNAIVE FORM OF MARKETING ON EXAMPLE OF COURIER SERVICE COMPANIES

    OpenAIRE

    Katarzyna TUROŃ; Michał JUZEK

    2015-01-01

    In the thesis there was presented one of alternative form of marketing – content marketing. The concept was related to examples available on market and analyzed on courier companies services. There were presented methods of using content marketing to B2C areaby selected foreign courier companies. It was also mentioned about form of using content marketing to B2B area. Then were shown benefits and risks of content marketing. Finally,the concept of content marketing was related also to Polish c...

  13. Power Product Equipment Technician: Outboard-Engine Systems and Service. Teacher Edition [and] Student Edition.

    Science.gov (United States)

    Hilley, Robert

    This curriculum guide contains teacher and student materials for a course on outboard-engine boat systems and service for power product equipment technician occupations. The course contains the following four units of instruction: (1) Outboard-Engine Design and Identification; (2) Operation and Service of Engine-Support Systems; (3) Operation and…

  14. Complementary or competing climates? Examining the interactive effect of service and ethical climates on company-level financial performance.

    Science.gov (United States)

    Myer, Adam T; Thoroughgood, Christian N; Mohammed, Susan

    2016-08-01

    By bending rules to please their customers, companies with high service climates may be less ethical but ultimately more profitable. In this article, we pose the question of whether being ethical comes at a cost to profits in customer-oriented firms. Despite the organizational reality that multiple climates coexist at a given time, research has largely ignored these types of questions, and the simultaneous analysis of multiple climate dimensions has received little empirical attention to date. Given their scientific and practical importance, this study tested complementary and conflicting perspectives regarding interactions between service (outcome-focused) and ethical (process-focused) climates on company-level financial performance. Drawing on a sample of 16,862 medical sales representatives spread across 77 subsidiary companies of a large multinational corporation in the health care product industry, we found support for a complementary view. More precisely, results revealed that profitability was enhanced, not diminished, in service-oriented firms that also stressed the importance of ethics. Results suggest studying the interactive effects of multiple climates is a more fruitful approach than examining main effects alone. (PsycINFO Database Record (c) 2016 APA, all rights reserved).

  15. Towards Trust Engineering for Opportunistic Cloud Services

    DEFF Research Database (Denmark)

    Kuada, Eric

    2014-01-01

    The systematic review methodology has been employed to review trust related studies in cloud computing. It was observed that trusted computing technologies and reputation based approaches are the main approaches to trust engineering in cloud computing. Also, trusted third party approaches...... and the deployment model play a significant role in enhancing trust between service providers and consumers. It was observed that the concept of trust is used loosely without any formal specification in cloud computing discussions and trust engineering in general. As a first step towards addressing this problem, we...... have contextualized the formal trust specification in multi-agent environments for cloud computing....

  16. 13 CFR 108.900 - Fees for management services provided to a Small Business by a NMVC Company or its Associate.

    Science.gov (United States)

    2010-01-01

    ... 13 Business Credit and Assistance 1 2010-01-01 2010-01-01 false Fees for management services... Small Businesses by NMVC Companies Management Services and Fees § 108.900 Fees for management services... management services that you or your Associate provide to a Small Business during the term of a Financing or...

  17. Internationalization strategies of emerging market-based multinationals: integration of Indian ICT-ITES companies on the Dutch service outsourcing market

    NARCIS (Netherlands)

    Beerepoot, N.; Roodheuvel, I.

    2016-01-01

    This paper examines the entry of Indian information and communication technology-information technology-enabled services (ICT-ITES) companies on the Dutch service outsourcing market. Using this case study, the paper integrates two academic debates: the rise of emerging country-based multinationals

  18. Company Profile: Selventa, Inc.

    Science.gov (United States)

    Fryburg, David A; Latino, Louis J; Tagliamonte, John; Kenney, Renee D; Song, Diane H; Levine, Arnold J; de Graaf, David

    2012-08-01

    Selventa, Inc. (MA, USA) is a biomarker discovery company that enables personalized healthcare. Originally founded as Genstruct, Inc., Selventa has undergone significant evolution from a technology-based service provider to an active partner in the development of diagnostic tests, functioning as a molecular dashboard of disease activity using a unique platform. As part of that evolution, approximately 2 years ago the company was rebranded as Selventa to reflect its new identity and mission. The contributions to biomedical research by Selventa are based on in silico, reverse-engineering methods to determine biological causality. That is, given a set of in vitro or in vivo biological observations, which biological mechanisms can explain the measured results? Facilitated by a large and carefully curated knowledge base, these in silico methods generated new insights into the mechanisms driving a disease. As Selventa's methods would enable biomarker discovery and be directly applicable to generating novel diagnostics, the scientists at Selventa have focused on the development of predictive biomarkers of response in autoimmune and oncologic diseases. Selventa is presently building a portfolio of independent, as well as partnered, biomarker projects with the intention to create diagnostic tests that predict response to therapy.

  19. Future challenges for occupational health services can be prevented by proactive collaboration with the companies using the services: a participatory and reflection project

    Directory of Open Access Journals (Sweden)

    Lydell M

    2017-05-01

    Full Text Available Marie Lydell,1 Cathrine Hildingh,1 Arne Söderbom,2 Kristina Ziegert1 1Center of Research on Welfare, Health and Sport (CVHI, School of Social and Health Sciences, 2Center for Innovation, Entrepreneurship and Learning Research (CIEL, School of Economics, Technology and Science, Halmstad University, Halmstad, Sweden Background: There is clearly a need for research in the field of occupational health service (OHS for applying new perspectives. Proactive collaboration is needed between the OHSs and the companies. The customers of the companies using the services should be able to safeguard themselves from the health problems caused by the work environment through proactive collaboration with the OHSs. Objective: The main purpose of this interdisciplinary study was to explore how the stakeholders reflected to create and agree on core values for future challenges in OHS, as seen from the perspectives of OHS professionals and customer companies. Methodology: An action research process was conducted. This study was divided into three phases. In phase I, the data were collected from interviews and diaries of interdisciplinary occupational health professionals (n=12. A focus group that sampled the eight managers of the customer companies was also included. In phase II, a questionnaire was developed with 24 questions focusing on examining the future challenges for OHS. The questionnaire was sent to customer companies (n=116. In phase III, a scoping review was undertaken. Results: Three categories emerged from the analysis: “Balancing complex situations” clarified the complexity regarding senior employees; “Working with a proactive approach” indicated the need for working with a new proactive approach supporting sustainable health; and “Collaborate internally and externally” showed good relationships between the customer and the OHS, which is a mutual responsibility to both the partners. Conclusion: The results outlined that it is necessary to

  20. Comparison of Quality Engineering Practices in Malaysian and Indonesian Automotive Related Companies

    Science.gov (United States)

    Putri, Nilda Tri; Sha'ri Mohd, Yusof; Irianto, Dradjad

    2016-02-01

    The main motivating factor driving this research is to find differences between the automotive related companies in Malaysia and Indonesia with regard to quality engineering (QE) implementation. A comparative study between Malaysia and Indonesia provides the opportunity to gain perspective and thorough understanding of the similarities and differences on the critical factors for successful QE practices in the context of both these countries. Face to face interviews are used to compare the QE practices in two automotive companies in Malaysia and Indonesia, respectively. The findings of study showed that both countries have clear quality objectives to achieving zero defects in processes and products and total customer satisfaction. Top and middle management in both countries were found to be directly involved in quality improvement on the shop floor to provide On-The-Job training and actively encourage team members to perform quality problem solving through the formation of quality control circles (QCC) particularly in Indonesia automotive industry. In Malaysia automotive industry, the implementation was not fully effective, but they have started to cultivate those values in the daily execution. Based on the case study results and analysis, the researcher has provided suggestions for both countries as an improvement plan for successful QE implementation. These recommendations will allow management to implement appropriate strategies for better QE implementation which hopefully can improve company's performance and ultimately the making the automotive industry in both countries to reach world class quality. It is strongly believed that the findings of this study can help Malaysia and Indonesia automotive industries in their efforts to become more effective and competitive.

  1. 46 CFR 11.518 - Service requirements for chief engineer (limited oceans) of steam and/or motor vessels.

    Science.gov (United States)

    2010-10-01

    ... 46 Shipping 1 2010-10-01 2010-10-01 false Service requirements for chief engineer (limited oceans... Requirements for Engineer Officer § 11.518 Service requirements for chief engineer (limited oceans) of steam... engineer (limited oceans) of steam and/or motor vessels is five years total service in the engineroom of...

  2. SemMat: Federated Semantic Services Platform for Open materials Science and Engineering

    Science.gov (United States)

    2017-01-01

    SEMMAT: FEDERATED SEMANTIC SERVICES PLATFORM FOR OPEN MATERIALS SCIENCE AND ENGINEERING WRIGHT STATE UNIVERSITY JANUARY 2017 FINAL TECHNICAL...COVERED (From - To) JUL 2013 – JUN 2016 4. TITLE AND SUBTITLE SemMat: FEDERATED SEMANTIC SERVICES PLATFORM FOR OPEN MATERIALS SCIENCE AND ENGINEERING...models to represent materials data. This provides a data exchange scheme for materials science , which also includes provenance information to promote

  3. Application of diagnostic system for diesel engine

    International Nuclear Information System (INIS)

    Yoshinaga, Takeshi; Hayashi, Haruji; Usui, Hiromi; Tsuruzono, Atsuya; Matsuda, Takafumi

    2008-01-01

    The Japan Atomic Power Company (JAPC) began to implement Condition Based Maintenance (CBM) for rotating components (pumps, fans and electric motors) from 1999 and, also has begun to apply diesel engine diagnostic techniques at our three nuclear power plants since 2004. This paper provides a description of the CBM methods used for diesel engines in nuclear standby service, a summary of the procedures to introduce these diagnostic techniques to our nuclear power plants, and experience with the application of these methods to JAPC nuclear power plants. (author)

  4. Distributed photovoltaic system evaluation by Arizona Public Service Company

    International Nuclear Information System (INIS)

    Lambeth, R.; Lepley, T.

    1993-01-01

    Arizona Public Service Company (APS) has performed a study of the APS system to (1) determine whether APS has high-value distributed applications of photovoltaics (PV), (2) quantify the value of a distributed PV system, (3) compare the APS results with the earlier PG ampersand E results and (4) estimate whether there will be significant market for these applications at APS. The study confirmed that there is a value to distributing PV generation throughout the utility distribution system. The breakeven cost for a PV system in APS' best location is $3.44/watt, in 1996 dollars. Feeders which meet all the criteria and which will be eligible for full benefits are relatively rare. However, a PV system will usually have more value if it is distributed rather than installed at a central station site

  5. A network system of medical and welfare information service for the patients, their families, hospitals, local governments, and commercial companies in a medical service area.

    Science.gov (United States)

    Matsumura, Kouji; Antoku, Yasuaki; Inoue, Reika; Kobayashi, Mariko; Hanada, Eisuke; Iwasaki, Yasutaka; Kumagai, Yasushi; Iwamoto, Haruya; Tsuchihashi, Saburo; Iwaki, Miho; Kira, Jun-ichi; Nose, Yoshiaki

    2002-06-01

    A service information system using the Internet, which connected the various people who are related to medical treatment and nursing welfare, was constructed. An intractable neurological disease patient who lives in the Onga district, Fukuoka, Japan, and the people who are related to the service were chosen as test users in an experimental model. The communicated service information was divided into open-use data (electronic bulletin board, welfare service, medical care service, and link to private company service home page) and closed-use data (the individual patient's hysterics). The open data server was installed in an Internet service provider The open data could be accessed not only by the patient, but also by the family, information center, companies, hospitals, and nursing commodity store related to patient's nursing and medical treatment. Closed data server was installed in an information center (public health center). Only patient and information center staff can access the closed data. Patients should search and collect the service information of various medical and welfare services by themselves. Therefore, services prepared for the patient are difficult to know, and they cannot be sufficiently utilized. With the use of this information system, all usable service information became accessible, and patients could easily use it. The electronic bulletin board system (BBS) was used by patients for knowing each other or each others' family, and was used as a device for exchange of wisdom. Also, the questions for the specialist, such as doctor, dentist, teacher, physical therapist, care manager, welfare office staff member, and public health nurse, and the answers were shown on the BBS. By arranging data file, a reference of various patients in question and answer, which appeared in this BBS, was made as "advisory hints" and was added to the open data. The advisory hints became the new service information for the patients and their family. This BBS discovered

  6. 76 FR 37194 - Surety Companies Acceptable In Federal Bonds; Termination; Clearwater Insurance Company

    Science.gov (United States)

    2011-06-24

    ... to the U.S. Department of the Treasury, Financial Management Service, Financial Accounting and...: June 16, 2011. Laura Carrico, Director, Financial Accounting and Services Division, Financial...; Termination; Clearwater Insurance Company AGENCY: Financial Management Service, Fiscal Service, Department of...

  7. Work environment and health determinants : Longitudinal, controlled intervention and cross-sectional studies in public-service broadcasting companies

    OpenAIRE

    Schell, Elisabet

    2008-01-01

    This thesis focuses on ongoing working life. The overall aim was to identify determinants for work health. Various occupational groups in two public service broadcasting companies in Sweden were included. Study persons: Participants were from all over the country (n=1961, participation rate 74%) divided in 11 occupational groups. Those on leave more than 6 months were excluded. Mean age was 48 yrs (21-67 yrs), 58% were males. Questionnaire and company register data were col...

  8. Sourcing Lifecycle for Software as a Service (SAAS

    Directory of Open Access Journals (Sweden)

    Santy

    2014-03-01

    Full Text Available In recent years, Software as a Service (SaaS has changed from curiosity caused concept to an accepted well known concept. A key advantage of this model is that, by cautious engineering, it is possible to influence economy of scale to decrease total cost of ownership compared to on-premises solutions. By using the guideline elaborated in this paper, companies which has interest in implementing SaaS will be led throughout the entire implementation cycle starting before the company decides to implement SaaS until the stage when the company decides to shift from SaaS model to another model or when they shift to another SaaS company

  9. Identification of profitable areas to apply product configuration systems in Engineering-To-Order companies

    DEFF Research Database (Denmark)

    Kristjansdottir, Katrin; Hvam, Lars; Shafiee, Sara

    2015-01-01

    This article suggests a systematic framework for identifying potential areas, where Engineering-To-Order (ETO) companies may increase their profit-ability by implementing a Product Configuration System (PCS). In order to do so a three-step framework is proposed based on literature. The starting...... point is to conduct a profitability analysis to determine the accuracy of the cost estima-tions, and based on that the reason for the deviations across different projects is found. The next step is to generate the scope for different scenarios that aim to improve the current situation. Finally...

  10. Engineering factors influencing Corbicula fouling in nuclear-service water systems

    International Nuclear Information System (INIS)

    Henager, C.H.; Johnson, K.I.; Page, T.L.

    1983-06-01

    Corbicula fouling is a continuing problem in nuclear-service water systems. More knowledge of biological and engineering factors is needed to develop effective detection and control methods. A data base on Corbicula fouling was compiled from nuclear and non-nuclear power stations and industries using raw water. This data base was used in an analysis to identify systems and components which are conducive to fouling by Corbicula. Bounds on several engineering parameters such as velocity and temperature which support Corbicula growth are given. Service water systems found in BWR and PWR reactors are listed and those that show fouling are identified. Possible safety implications of Corbicula fouling are discussed for specific service water systems. Several effective control methods in current use include backflushing with heated water, centrifugal strainers, and continuous chlorination during spawning seasons

  11. Exploring, Documenting, and Improving Humanitarian Service Learning through Engineers Without Borders USA

    OpenAIRE

    Buchanan, Elizabeth; Berg, Devin; Lee, Tina; Buchanan, Elizabeth; Lacksonen, Tom

    2017-01-01

    Exploring, Documenting, and Improving Humanitarian Service Learning through Engineers without Borders-USA is a four-year project exploring a variety of challenges and opportunities in university-based service learning programs. Specifically, this project looks holistically at the inception and evolution of a new Engineers Without Borders USA chapter, while analyzing characteristics, values, and demographics of individuals involved in EWB community-based humanitarian projects in multiple chapt...

  12. A Model of a Tacit Knowledge Transformation for the Service Department in a Manufacturing Company: A Case Study

    Directory of Open Access Journals (Sweden)

    Dudek Adam

    2016-01-01

    Full Text Available This article elaborates on the development of a dedicated model of a tacit knowledge transformation for the service department in a manufacturing company. The four main components of the tacit knowledge transformation process are formulated: (1 tacit knowledge source identification, (2 tacit knowledge acquisition, (3 tacit knowledge determination and formalization, and (4 knowledge classification. The proposed model is illustrated by examples on the use of the methods: automatic recognition of speech, natural language processing, and automatic object recognition in the tacit knowledge transformation process in order to obtain a formalized procedure for the service department in a manufacturing company. This is followed by a discussion of the results of the research experiments.

  13. Sourcing Lifecycle for Software as a Service (SAAS)

    OpenAIRE

    Santy; Sikkel K.

    2014-01-01

    In recent years, Software as a Service (SaaS) has changed from curiosity caused concept to an accepted well known concept. A key advantage of this model is that, by cautious engineering, it is possible to influence economy of scale to decrease total cost of ownership compared to on-premises solutions. By using the guideline elaborated in this paper, companies which has interest in implementing SaaS will be led throughout the entire implementation cycle starting before the company decides to i...

  14. Accountability and governance in local public services: The particular case of mixed companies

    Directory of Open Access Journals (Sweden)

    Nuno Ferreira da Cruz

    2011-12-01

    Full Text Available The growing budget restrictions and decentralization processes that local governments face nowadays are threatening the sustainability of local public services. To overcome this problem, local decision-makers around the world have been developing ambiguous reforms, leading to various governance models. Since these services are essential for citizens’ welfare, it is crucial to determine whether or not these models have been effective and useful to cope with this state of affairs. To offer extra leverage to key projects, the European governments have been resorting to public-private partnerships (PPPs. One of the visible trends, which lacks further research, has been the use of mixed public-private companies (institutionalized PPPs. Although it is recognized that this solution can be interesting for both public and private sides, it has some particular features that can avert the aimed goals. This paper provides a literature review on mixed companies encompassing theoretical, legal and operational aspects. It also focuses on regulation by contract, referring to a particular Portuguese case study in the water sector and explaining how the municipality handled risk allocation and regulated the access to the market of private investors. Finally, it discusses the need for external regulation and makes suggestions on how these processes should be managed right from the bidding stage

  15. 76 FR 37853 - Arizona Public Service Company; Notice of Consideration of Issuance of Amendment to Facility...

    Science.gov (United States)

    2011-06-28

    ...] Arizona Public Service Company; Notice of Consideration of Issuance of Amendment to Facility Operating License, Proposed No Significant Hazards Consideration Determination, and Opportunity for a Hearing AGENCY... consideration. Under the Commission's regulations in Title 10 of the Code of Federal Regulations (10 CFR...

  16. Development and implementation strategy for the of product configuration systems in engineer-to-order companies

    DEFF Research Database (Denmark)

    Kristjansdottir, Katrin; Shafiee, Sara; Hvam, Lars

    2016-01-01

    This paper will address how to develop a strategy when developing and implementing product configuration systems (PCSs) in engineer-to-order (ETO) companies. PCSs are often gradually implemented especially where there are complex products and processes in order to break down the overall project...... and reduce risk. This highlights the importance of having an overall strategy to guide the long-term development and implementation of PCSs In this paper, guideline for making the strategy are provided and supplemented with examples based on a case study. The guideline includes the main objectives...... for the development and implementation process, PCSs to be used to support the sales and /or the engineering processes, more uniform IT support for making product configurations, combining output from different PCSs and finally integrations that includes both internal and external IT systems. Based...

  17. Energy Service Companies - ESCOs: international situation and in Brazil; Empresas de Servico de Conservacao de Energia - ESCOS: situacao internacional e no Brasil

    Energy Technology Data Exchange (ETDEWEB)

    Aragao Neto, Raymundo Moniz de [Empresa de Pesquisa Energetica (EPE), Rio de Janeiro, RJ (Brazil)

    2008-07-01

    The creation of ESCOs (Energy Service Company) occurred from the oil crisis of 1970. The article examines the creation and role of these companies in Brazil and worldwide, conceptualizing and presenting them in the current market situation.

  18. DIESEL ENGINE SYSTEMS. AGRICULTURAL MACHINERY--SERVICE OCCUPATIONS, MODULE NUMBER 15.

    Science.gov (United States)

    Ohio State Univ., Columbus. Center for Vocational and Technical Education.

    ONE OF A SERIES DESIGNED TO HELP TEACHERS PREPARE POSTSECONDARY STUDENTS FOR AGRICULTURAL MACHINERY SERVICE OCCUPATIONS AS PARTS MEN, MECHANICS, MECHANIC'S HELPERS, AND SERVICE SUPERVISORS, THIS GUIDE AIMS TO DEVELOP STUDENT UNDERSTANDING OF THE CONSTRUCTION AND OPERATING PRINCIPLES OF DIESEL ENGINES. IT WAS DEVELOPED BY A NATIONAL TASK FORCE ON…

  19. Web Services as Product Experience Augmenters and the Implications for Requirements Engineering: A Position Paper

    NARCIS (Netherlands)

    van Eck, Pascal; Nijholt, Antinus; Wieringa, Roelf J.

    There is currently little insight into what requirement engineering for web services is and in which context it will be carried out. In this position paper, we investigate requirements engineering for a special kind of web services, namely web services that are used to augment the perceived value of

  20. The process of implementing Competitive Intelligence in a company

    Directory of Open Access Journals (Sweden)

    František Bartes

    2013-01-01

    Full Text Available It is a common occurrence in business practice that the management of a company, in an effort to jump-start the function of the Competitive Intelligence unit, makes a number of mistakes and errors. Yet it is not difficult to avoid these missteps and achieve the desired level of Competitive Intelligence activities in a purposeful and effective manner. The author believes that a resolution of this problem lies in his concept of Competitive Intelligence viewed as a system application discipline (like value analysis or value engineering, which is why he approaches the problem of actual implementation of Competitive Intelligence in a company by referring to standards ČSN EN 12 973 and ČSN EN 1325-2. The author then proposes his own procedure for implementing Competitive Intelligence in a company. He first describes the various ways of securing the Competitive Intelligence services. Depending on the manner of securing these services, it is necessary to choose the actual method of bringing Competitive Intelligence into the company. The author goes on to lists the essentials that every program of Competitive Intelligence implementation should have. The process of Competitive Intelligence implementation unfolds in three stages, those being: 1. Managerial preparation for the introduction of Competitive Intelligence. 2. Personnel-oriented and professional preparation for applying Competitive Intelligence. 3. Organizational preparation for the implementation and practice of Competitive Intelligence. In Discussion, the author points out the most common mistakes he encountered in practice when implementing the Competitive Intelligence function.

  1. 76 FR 1197 - Arizona Public Service Company, Palo Verde Nuclear Generating Station; Notice of Availability of...

    Science.gov (United States)

    2011-01-07

    ... NUCLEAR REGULATORY COMMISSION [Docket Nos. 50-528, 50-529, 50-530; NRC-2009-0012] Arizona Public Service Company, Palo Verde Nuclear Generating Station; Notice of Availability of the Final Supplement 43... of operation for the Palo Verde Nuclear Generating Station (PVNGS). Possible alternatives to the...

  2. Effectiveness of Marketing Mix Activities in Engineering Companies in the Czech Republic

    Directory of Open Access Journals (Sweden)

    Milichovský František

    2017-03-01

    Full Text Available The effectiveness of marketing activities has become important, especially in the industrial environment. In an industrial environment, there is a prerequisite for the success of strategic marketing objectives in relation to corporate strategy. The main aim of the paper is to determine whether the realization of marketing activities is influenced by corporate size. For this reason, a questionnaire survey was used, focusing on engineering companies operating in the Czech Republic. To process the results of the questionnaire survey, both basic types of descriptive statistics and Pearson’s chi-square test were used on the selected dataset. The data were processed using the statistical program IBM SPSS Statistics 22. The conclusions provide characteristics of the limitations of research and its potential further direction.

  3. Designing a New Car Rental Service Using Location-Based Services

    OpenAIRE

    Dessie, Solomon

    2015-01-01

    This thesis concentrates on improving the car rental services offered by the case company by introducing location-based services. For many years, the company has conducted a rental business in a similar manner with other car rental companies, and now it is introducing a new service system based on online interaction and location-based services. The outcome of the study is a blueprint for the case company regarding the design of a car rental service using location-based services. This stud...

  4. Analyzing the relationship between perceived justice and satisfaction after service failures: a case study in a telecom company

    Directory of Open Access Journals (Sweden)

    Marcus Augusto Vasconcelos Araújo

    2016-03-01

    Full Text Available The zero defect is something virtually unachievable in service operations, which makes the ability of companies to effectively manage customer complaints derived from service failures an important condition for its success in the long term. This article evaluates the influence of justice perceptions in customer satisfaction after a complaints management process. The case of a cell phone company is analyzed in which a survey with 496 customers who complained to the firm’s call center was applied. Customers’ justice perceptions and its relationship with satisfaction after the procedure were evaluated. The results obtained with a logistic regression analysis indicated that perceptions of procedural and distributive justice influenced significantly satisfaction, while the interpersonal justice, despite having had the high individual mean, didn’t showed any significant relationship with this construct. Some important reflections are made based on these results, considering that many elements of justice poorly evaluated had great influence on the final satisfaction, which indicated the need for the company to review its priorities in terms of processes evaluation and employee training.

  5. Evaluation of the influence of economic groups on the efficiency and quality of service of water companies: an empirical approach for Chile.

    Science.gov (United States)

    Molinos-Senante, María; Farías, Rodrigo

    2018-06-04

    The privatization of water and sewerage services (WSS) has led to the foundation of water economic groups, which integrate several water companies and have gained notable importance at the global level. In the framework of benchmarking studies, there are no prior studies exploring the impact that economic groups have on the efficiency and quality of service provided by water companies. This study investigates, for the first time, whether the membership of water companies in an economic group influences their performance. Quantity- and quality-adjusted efficiency scores were computed using data envelopment analysis models. An empirical application was developed for the Chilean water industry since most of their water companies are private and belong to an economic group. The results show that independent water companies provide WSS with better quality than do water companies that belong to an economic group. From a statistical point of view, it was evident that membership in an economic group impacts both the quantity- and quality-adjusted efficiency scores of water companies. The results of this study illustrate that applying the model-firm regulation to the Chilean water industry has significant drawbacks that should be addressed by the water regulator to promote the long-term sustainability of the water industry.

  6. An overview of game-based learning in building services engineering education

    Science.gov (United States)

    Alanne, Kari

    2016-03-01

    To ensure proper competence development and short graduation times for engineering students, it is essential that the study motivation is encouraged by new learning methods. In game-based learning, the learner's engagement is increased and learning is made meaningful by applying game-like features such as competition and rewarding through virtual promotions or achievement badges. In this paper, the state of the art of game-based learning in building services engineering education at university level is reviewed and discussed. A systematic literature review indicates that educational games have been reported in the field of related disciplines, such as mechanical and civil engineering. The development of system-level educational games that realistically simulate work life in building services engineering is still in its infancy. Novel rewarding practices and more comprehensive approaches entailing the state-of-the-art information tools such as building information modelling, geographic information systems, building management systems and augmented reality are needed in the future.

  7. Improving Indonesian Construction Consulting Services

    Directory of Open Access Journals (Sweden)

    Rizal Z. Tamin

    2015-05-01

    Full Text Available Indonesian construction consulting services are facing a complex problem in fulfilling the nation’s expectations regarding high quality infrastructure development and the construction industry’s competitiveness. A study of this problem and a formulation of solutions to improve the situation are presented in this paper. A survey was carried out in Jakarta, West Java, East Java, and North Sumatra provinces to collect data related to this problem. A focus group discussion and a workshop with all stakeholders were conducted to formulate improvement actions that need to be taken. It was revealed that the problems faced include, among others, the limited number of professional engineers compared to the number of national consultancy companies, the uneven distribution of engineers in Indonesian regions, an imperfect procurement system, and low-quality work output in general. Recommended actions include improvement of the government’s role in consulting services nurturing and facilitation, development of partnerships, and amelioration of the professional engineer and consultant certification system.

  8. The impact of employees' Motivation and Empowerment on Delivering Service Quality to Enhance Customer Satisfaction: Case Company X

    OpenAIRE

    Maria Amaanda, Nepwanga

    2011-01-01

    The main objective of this thesis is to assess the impact of employee motivation and empowerment on delivering quality service towards the enhancement of customer satisfaction for Company X of Namibia. The main purpose is to assist the management of Company X in finding the various measures that can be adopted to motivate and empower the employees. To analyse the current situation prevailing within the organization under review a qualitative research approach was used in this study. The r...

  9. 78 FR 28812 - Energy Efficiency Program for Industrial Equipment: Petition of UL Verification Services Inc. for...

    Science.gov (United States)

    2013-05-16

    ... are engineers. UL today is comprised of five businesses, Product Safety, Verification Services, Life..., Director--Global Technical Research, UL Verification Services. Subscribed and sworn to before me this 20... (431.447(c)(4)) General Personnel Overview UL is a global independent safety science company with more...

  10. Value that cann't be copied. Assessing customer value in service creation at a large R&D intensive company

    NARCIS (Netherlands)

    Haar, van der J.W.; Kemp, R.G.M.; Omta, S.W.F.

    2001-01-01

    One of the greatest challenges for the industrial marketing manager is to incorporate the "voice of the customer" into the design of new products and services. In this paper, we suggest a three-step approach to fine-tune the product and service offerings of the company. We illustrate how to use a

  11. Engineering Compensations in Web Service Environment

    DEFF Research Database (Denmark)

    Schäfer, Micahel; Dolog, Peter; Nejdl, Wolfgang

    2007-01-01

    Business to business integration has recently been performed by employing Web service environments. Moreover, such environments are being provided by major players on the technology markets. Those environments are based on open specifications for transaction coordination. When a failure in such a......Business to business integration has recently been performed by employing Web service environments. Moreover, such environments are being provided by major players on the technology markets. Those environments are based on open specifications for transaction coordination. When a failure...... in such an environment occurs, a compensation can be initiated to recover from the failure. However, current environments have only limited capabilities for compensations, and are usually based on backward recovery. In this paper, we introduce an engineering approach and an environment to deal with advanced...... compensations based on forward recovery principles. We extend the existing Web service transaction coordination architecture and infrastructure in order to support flexible compensation operations. A contract-based approach is being used, which allows the specification of permitted compensations at runtime. We...

  12. Deployment of e-health services - a business model engineering strategy.

    Science.gov (United States)

    Kijl, Björn; Nieuwenhuis, Lambert J M; Huis in 't Veld, Rianne M H A; Hermens, Hermie J; Vollenbroek-Hutten, Miriam M R

    2010-01-01

    We designed a business model for deploying a myofeedback-based teletreatment service. An iterative and combined qualitative and quantitative action design approach was used for developing the business model and the related value network. Insights from surveys, desk research, expert interviews, workshops and quantitative modelling were combined to produce the first business model and then to refine it in three design cycles. The business model engineering strategy provided important insights which led to an improved, more viable and feasible business model and related value network design. Based on this experience, we conclude that the process of early stage business model engineering reduces risk and produces substantial savings in costs and resources related to service deployment.

  13. 75 FR 43099 - Airworthiness Directives; General Electric Company (GE) CT7-9C and -9C3 Turboprop Engines

    Science.gov (United States)

    2010-07-23

    ... balance-cuts can negatively affect the low-cycle fatigue life capability of the shaft. This condition, if... Company (GE) CT7-9C and -9C3 Turboprop Engines AGENCY: Federal Aviation Administration (FAA), DOT. ACTION... nonconforming GGT shaft land balance-cuts, which could result in the shaft failing before its published life...

  14. Virginia power nuclear power station engineer training program

    International Nuclear Information System (INIS)

    Williams, T.M.; Haberstroh-Timpano, S.

    1987-01-01

    In response to the Institute of Nuclear Power Operations (INPO) accreditation requirements for technical staff and manager, Virginia Power developed the Nuclear Power Station Engineer Training Programs (NPSETP). The NPSETP is directed toward enhancing the specific knowledge and skills of company engineers, especially newly hired engineers. The specific goals of the program are to promote safe and reliable plant operation by providing engineers and appropriate engineering technicians with (1) station-specific basic skills; (2) station-specific specialized skills in the areas of surveillance and test, plant engineering, nuclear safety, and in-service inspection. The training is designed to develop, maintain, and document through demonstration the required knowledge and skills of the engineers in the identified groups at North Anna and Surry Power Stations. The program responds to American National Standards Institute, INPO, and US Nuclear Regulatory Commission standards

  15. 18 CFR 367.30 - Cost accumulation system for associate companies.

    Science.gov (United States)

    2010-04-01

    ... to the types of services performed and chargeable to the associate companies served. Service company... system for associate companies. 367.30 Section 367.30 Conservation of Power and Water Resources FEDERAL ENERGY REGULATORY COMMISSION, DEPARTMENT OF ENERGY REGULATIONS UNDER THE PUBLIC UTILITY HOLDING COMPANY...

  16. Experience in accident liquidation at the Chernobyl' NPP and problems of organization of the emergency-engineering service

    International Nuclear Information System (INIS)

    Andreev, Yu.B.; Samojlenko, Yu.N.

    1989-01-01

    The efficiency of measures realized in order to eliminate the Chernobyl' accident effects is estimated. The principles of organization of the emergency-engineering service for accident elimination in nuclear power engineering are described. The automated information safety system should from the technical basis for this service. The information system structure is determined. The list of main directions of research and design works realized in the emergency-engineering service interests is given. It is noted that all parts of the emergency-engineering service must prepare the plants of works together with the USSR civil defense service, and they should interact in the process of accident elimination basing on coordinated organizational and technical solutions

  17. Reducing barriers to energy efficiency in the German mechanical engineering sector. Executive summary

    Energy Technology Data Exchange (ETDEWEB)

    Schleich, J.; Boede, U.

    2000-12-01

    This report describes the empirical research into barriers to energy efficiency in the German mechanical engineering (ME) sector. It is one of nine such reports in the BARRIERS project. The report contains description and analysis of four case studies of energy management in German companies in the ME sector. The results are analysed using the theoretical framework developed for the BARRIERS project. The report also provides brief recommendations on how these barriers to the rational use of energy (RUE) may be overcome and how energy efficiency within the ME sector may be improved. The results of the study for the ME sector in Germany are summarised in this executive summary under the following headings: - Characterising the mechanical engineering sector; - Case studies of energy management in the German mechanical engineering sector; - Evidence of barriers in the German mechanical engineering sector; - The role of energy service companies in the mechanical engineering sector; - Policy implications. (orig.)

  18. Reducing barriers to energy efficiency in the German mechanical engineering sector. Final report

    Energy Technology Data Exchange (ETDEWEB)

    Schleich, J.; Boede, U.

    2000-12-01

    This report describes the empirical research into barriers to energy efficiency in the German mechanical engineering (ME) sector. It is one of nine such reports in the BARRIERS project. The report contains description and analysis of four case studies of energy management in German companies in the ME sector. The results are analysed using the theoretical framework developed for the BARRIERS project. The report also provides brief recommendations on how these barriers to the rational use of energy (RUE) may be overcome and how energy efficiency within the ME sector may be improved. The results of the study for the ME sector in Germany are summarised in this executive summary under the following headings: - Characterising the mechanical engineering sector; - Case studies of energy management in the German mechanical engineering sector; - Evidence of barriers in the German mechanical engineering sector; - The role of energy service companies in the mechanical engineering sector; - Policy implications. (orig.)

  19. What counts as a health service? Weight loss companies through the looking glass of New Zealand's Code of Patients' Rights.

    Science.gov (United States)

    Neill, Megan J

    2013-03-01

    In New Zealand, the Code of Health and Disability Services Consumer's Rights is a key innovative piece of legislation for the protection of health and disability service users. It provides rights to consumers and imposes duties on the providers of such services, complemented by a cost-free statutory complaints process for the resolution of breakdowns in the relationship between the two. The Code has a potentially liberal application and is theoretically capable of applying to all manner of services through the generalised definitions of the Health and Disability Commissioner Act 1994 (NZ). As the facilitator of the Code, the Health and Disability Commissioner has a correspondingly wide discretion in determining whether to further investigate complaints of Code breaches. This article considers the extent to which the Code's apparent breadth of application could incorporate commercial weight loss companies as providers and the likelihood of the Commissioner using the discretion to investigate complaints against such companies.

  20. Managing your engineering consultants: Steps for simultaneously improving operations, project implementation, and your bottom line

    International Nuclear Information System (INIS)

    Kirchen, E.R.; Perilloux, B.L.

    1997-01-01

    The domestic oil and gas industry has responded to depleting reserves and increasing operating costs by downsizing the overhead required to maintain production and processing facilities. For many companies this downsizing has resulted in a reduced in-house engineering staff and a greater reliance on consulting engineering services. To get the most benefit from consulting engineering companies, the partnership between consultants and the oil and gas company needs to be carefully considered. Unfortunately, these partnerships are often developed at the home office with visionary goals in mind, only to be implemented reluctantly on a local level. A better strategy is to implement partnering tools on the local level and allow these partnerships to develop naturally, and at times, uniquely, at each location. The following such tools detailed in this paper are: manpower leveraging -- using field-trained consulting engineers to address project design/implementation and field/construction support so that the operating company's engineers may focus on management and detailed development of high-return projects; enhanced project scope and design review -- developing and reviewing project scope(s) and preliminary engineering designs to minimize engineering/construction costs as well as optimize the operability and constructability of the project; and consulting rate standardization -- understanding and structuring the consultant's rates so that neither side is exploited and so that the project is staffed in the interest of project execution and not maximum profits for the consultant

  1. Relation between the organizational lifecycle and planning: a study of accounting service companies from the state of Santa Catarina

    Directory of Open Access Journals (Sweden)

    Dinorá Baldo de Faveri

    2014-11-01

    Full Text Available The study aims to identify the relation between the different stages of the organizational lifecycle and the planning process of accounting service companies in the State of Santa Catarina. This descriptive research with a quantitative approach was undertaken through a survey in a convenience sample of 116 companies. Therefore, the model by Miller and Friesen (1984 was used to identify the lifecycle stages and the instrument by Frezatti, Relvas, Nascimento, Junqueira and Souza (2010 to measure the usage level of the planning artifacts. The planning was analyzed in its three modalities: Strategic Planning, Budget and Budgetary Control. To analyze the data, discriminant and correlation analyses were used. The study results showed that the accounting service companies are classified in distinct stages of the organizational lifecycle, predominantly birth and rejuvenation. Only half of the companies analyzed use the budget, even when managed by people with a background in the area who know the importance of this instrument. In addition, a negative correlation was observed between the stages of birth and decline and the use of the planning artifacts and a positive correlation between the stages of growth, maturity and rejuvenation, in line with the results by Miller and Friesen (1984.

  2. Agile Service Development: A Rule-Based Method Engineering Approach

    NARCIS (Netherlands)

    dr. Martijn Zoet; Stijn Hoppenbrouwers; Inge van de Weerd; Johan Versendaal

    2011-01-01

    Agile software development has evolved into an increasingly mature software development approach and has been applied successfully in many software vendors’ development departments. In this position paper, we address the broader agile service development. Based on method engineering principles we

  3. Improving engineering performance by utilizing process indicators

    International Nuclear Information System (INIS)

    Roberts, T.E.

    1992-01-01

    The purpose of the work discussed in this paper was to develop engineering performance indicators used to facilitate improvement to the technical quality, cost-effectiveness, and delivery of engineering products and service. This work was specifically tailored for engineering support products and service associated with operating Florida Power and Light Company (FP and L) nuclear plants. The engineering process for the development of plant change packages was reviewed to identify critical in-process activities. Because each engineering project usually deals with a specific component or plant system, the different tasks are usually technically unique and of varying magnitudes. Although each engineering product may employ different analytical techniques or industry code requirements, several activities in documenting the engineering design process are generic. The quality of performance in these activities can be monitored analogously to the steps in a manufacturing process. This concept builds quality concepts into the package in lieu of inspecting package quality at the end of the process. The work has resulted in a valuable self-assessment tool that serves as a basis for engineering process improvements. The indicators are published in a semi-yearly performance report for FP and L contractors as well as FP and L in-house engineering work. Contracts have been set up to base fees on meeting targets established for the performance report. The ability to meet performance targets continues to improve

  4. Monitoring fuel consumption for reciprocating engines

    International Nuclear Information System (INIS)

    Zebelean, D.C.

    1991-01-01

    This paper reports that Northwest Pipeline Corp. has experienced substantial fuel cost savings through a program that provides continuous monitoring of predicted consumption against actual usage for reciprocating engines. With the continuous monitoring program, the company can gauge specific fuel consumption, flag inefficient engines and determine possible problems with computer software or hardware used to measure engine operations. The plan was initiated as part of an overall effort to reduce pipe line operating cost to remain market competitive by reducing cost of services to the customer. One of the factors in determining Northwest Pipeline's cost of service is the cost of fueling engines to transport natural gas. In 1990, Northwest consumed approximately 9,600,000 MMBtu in engine fuel. Fuel gas always has been accounted for and measured. However, the thermal efficiency of the fuel gas consumed was never quantified. Engineering management set a goal in 1989 to audit fuel consumption monthly on the basis of actual fuel consumed compared to the manufacturer's predicted consumption curves. The fuel consumption comparison between actual consumption with manufacturer's predicted consumption decreased 4% in six months after the first report was published. Unbalanced engines, faulty spark plugs, fuel valves, engines requiring overhauls, and even computer software and hardware problems were found, based on this report. Total decrease in the comparison of 4% was not all realized. Approximately 1.5% of the decrease was due to revising the manufacturer's fuel consumption curves to correctly predict Northwest's vintage of engine

  5. 78 FR 9907 - TGP Development Company, LLC; TGP Flying Cloud Holdings, LLC; WEC TX Company, LLC v. Arizona...

    Science.gov (United States)

    2013-02-12

    ... DEPARTMENT OF ENERGY Federal Energy Regulatory Commission [Docket No. EL13-45-000] TGP Development Company, LLC; TGP Flying Cloud Holdings, LLC; WEC TX Company, LLC v. Arizona Public Service Company... section 206 of the Federal Power Act, 16 U.S.C. 824(e) (2006), TGP Development Company, LLC, TGP Flying...

  6. Information needs of engineers. The methodology developed by the WFEO Committee on Engineering Information and the use of value analysis for improving information services

    International Nuclear Information System (INIS)

    Darjoto, S.W.; Martono, A.; Michel, J.

    1990-05-01

    The World Federation of Engineering Organizations - WFEO - through the work of its Committee on Engineering Information, aims at improving the efficiency of engineers and particularly at developing new attitudes and practices concerning the specialized information mastering. One important part of the WFEO/CEI programme of activities during the last years and for the next years was and is devoted to a better understanding of the information needs of engineers. But also, it seems now essential to WFEO/CEI to better evaluate information services in order to correctly adapt them to the identified needs of engineers. The following communication will emphasize these two main and related perspectives: identifying the information needs of engineers; developing Value Analysis approaches for engineering information services. (author). 3 refs

  7. Information needs of engineers. The methodology developed by the WFEO Committee on Engineering Information and the use of value analysis for improving information services

    Energy Technology Data Exchange (ETDEWEB)

    Darjoto, S W [Indonesian Inst. of Sciences, Bandung (Indonesia); Martono, A [Indonesian Inst. of Engineers, Jakarta (Indonesia); Michel, J [Ecole Nationale des Ponts et Chaussees, Paris (France)

    1990-05-01

    The World Federation of Engineering Organizations - WFEO - through the work of its Committee on Engineering Information, aims at improving the efficiency of engineers and particularly at developing new attitudes and practices concerning the specialized information mastering. One important part of the WFEO/CEI programme of activities during the last years and for the next years was and is devoted to a better understanding of the information needs of engineers. But also, it seems now essential to WFEO/CEI to better evaluate information services in order to correctly adapt them to the identified needs of engineers. The following communication will emphasize these two main and related perspectives: identifying the information needs of engineers; developing Value Analysis approaches for engineering information services. (author). 3 refs.

  8. Job safety and awareness analysis of safety implementation among electrical workers in airport service company

    Directory of Open Access Journals (Sweden)

    Putra Perdana Suteja

    2018-01-01

    Full Text Available Electrical is a fundamental process in the company that has high risk and responsibility especially in public service company such as an airport. Hence, the company that operates activities in the airport has to identify and control the safety activities of workers. On the safety implementation, the lack of workers’ awareness is fundamental aspects to the safety failure. Therefore, this study aimed to analyse the safety awareness and identify risk in the electrical workplace. Safety awareness questionnaires are distributed to ten workers in order to analyse their awareness. Job safety analysis method used to identify the risk in the electrical workplace. The preliminary study stated that workers were not aware of personal protective equipment usage so that the awareness and behavioural need to be analysed. The result is the hazard was found such as electrical shock and noise for various intensity in the workplace. While electrical workers were aware of safety implementation but less of safety behaviour. Furthermore, the recommendation can be implemented are the implementation of behaviour-based safety (BBS, 5S implementation and accident report list.

  9. The Service Failure and Recovery in the Information Technology Services

    OpenAIRE

    Jun Luo; Weiguo Zhang.; Dabin Qin

    2010-01-01

    It is important to retain customer satisfaction in information technology services. When a service failure occurs, companies need to take service recovery action to recover their customer satisfaction. Although companies cannot avoid all problems and complaints, they should try to make up. Therefore, service failure and service recovery have become an important and challenging issue for companies. In this paper, the literature and the problems in the information technolog...

  10. Benchmarking of SIMULATE-3 on engineering workstations

    International Nuclear Information System (INIS)

    Karlson, C.F.; Reed, M.L.; Webb, J.R.; Elzea, J.D.

    1990-01-01

    The nuclear fuel management department of Arizona Public Service Company (APS) has evaluated various computer platforms for a departmental engineering and business work-station local area network (LAN). Historically, centralized mainframe computer systems have been utilized for engineering calculations. Increasing usage and the resulting longer response times on the company mainframe system and the relative cost differential between a mainframe upgrade and workstation technology justified the examination of current workstations. A primary concern was the time necessary to turn around routine reactor physics reload and analysis calculations. Computers ranging from a Definicon 68020 processing board in an AT compatible personal computer up to an IBM 3090 mainframe were benchmarked. The SIMULATE-3 advanced nodal code was selected for benchmarking based on its extensive use in nuclear fuel management. SIMULATE-3 is used at APS for reload scoping, design verification, core follow, and providing predictions of reactor behavior under nominal conditions and planned reactor maneuvering, such as axial shape control during start-up and shutdown

  11. 75 FR 39244 - Arizona Public Service Company, Sequent Energy Management, L.P.; Notice of Joint Petition for...

    Science.gov (United States)

    2010-07-08

    ... DEPARTMENT OF ENERGY Federal Energy Regulatory Commission [Docket No. PR10-45-000] Arizona Public Service Company, Sequent Energy Management, L.P.; Notice of Joint Petition for Clarification, or in the Alternative, Request for Limited Waiver June 30, 2010. Take notice that on June 25, 2010, Arizona Public...

  12. Value of solar thermal and photovoltaic power plants to Arizona Public Service Company

    International Nuclear Information System (INIS)

    Smith, P.A.

    1994-01-01

    Arizona Public Service Company has performed a study using historical solar radiation and system load data to (1) estimate the effects of six types of solar generation on system reliability, (2) estimate the central station value of each to its system, (3) and to assess the potential of each of those technologies to provide bulk power to its system in the 2000 time frame. Technologies included three solar thermal (central receiver, dish Stirling, and parabolic trough) and three flat plate photovoltaic plants (fixed position, one axis, and two axis tracking)

  13. ETICS the international software engineering service for the grid

    CERN Document Server

    Di Meglio, A; Couvares, P; Ronchieri, E; Takács, E

    2008-01-01

    The ETICS system is a distributed software configuration, build and test system designed to fulfil the needs of improving the quality, reliability and interoperability of distributed software in general and grid software in particular. The ETICS project is a consortium of five partners (CERN, INFN, Engineering Ingegneria Informatica, 4D Soft and the University of Wisconsin-Madison). The ETICS service consists of a build and test job execution system based on the Metronome software and an integrated set of web services and software engineering tools to design, maintain and control build and test scenarios. The ETICS system allows taking into account complex dependencies among applications and middleware components and provides a rich environment to perform static and dynamic analysis of the software and execute deployment, system and interoperability tests. This paper gives an overview of the system architecture and functionality set and then describes how the EC-funded EGEE, DILIGENT and OMII-Europe projects ...

  14. An IMP interaction approach to modelling business-to-business professional service quality: the case of Hong Kong consulting engineering service

    OpenAIRE

    Woo, Ka-shing

    2001-01-01

    In the domain of services marketing, the most researched area is in service quality. Since the pioneering stage of service quality research in the early 1980s, most of the studies have been conducted in the context of consumer services and consumer professional services. The purpose of this study is to bridge the gap in the existing literature to measure service quality of a particular business-to-business professional service industry (i.e., Hong Kong consulting engineering industry). I...

  15. 46 CFR 11.522 - Service requirements for assistant engineer (limited oceans) of steam and/or motor vessels.

    Science.gov (United States)

    2010-10-01

    ... oceans) of steam and/or motor vessels. 11.522 Section 11.522 Shipping COAST GUARD, DEPARTMENT OF HOMELAND... Requirements for Engineer Officer § 11.522 Service requirements for assistant engineer (limited oceans) of... assistant engineer (limited oceans) of steam and/or motor vessels is three years of service in the...

  16. More talented engineers for hire

    Energy Technology Data Exchange (ETDEWEB)

    Anon

    2005-04-01

    The great shortage of professional personnel in industry is discussed and what at least one province is doing in facilitating foreign trained professionals to qualify for professional positions in Canadian industry. The story is about the Calgary Catholic Immigration Society's Engineering and Technology Upgrading for new Canadian Engineers. The program provides a combination of classroom training and practical professional work at Canadian companies, sufficient in length to make participants eligible for licensing by the engineering licensing body in Alberta. The Calgary Catholic Immigration Service is a non-profit agency, funded provincially and federally to assist immigrants and refugees in their resettlement and integration into Canadian society. Some 9,000 clients are assisted each year; the program is greatly diversified; besides professional engineers, it is assisting people qualified as millwrights, electricians, and drilling technicians. This partnering program with the Alberta labour market has had an 85 per cent success rate in placing its graduates into full-time professional positions after graduation.

  17. The integrated evaluation of the macro environment of companies providing transport services

    Directory of Open Access Journals (Sweden)

    A. Žvirblis

    2008-09-01

    Full Text Available The article presents the main principles of the integrated evaluation of macro environment components and factors influencing the performance of transport companies as well as providing the validated quantitative evaluation models and results obtained in evaluating the macro environment of Lithuanian companies providing transport services. Since quantitative evaluation is growing in importance, the process of developing the principles and methods of business macro environment quantitative evaluation is becoming relevant from both theoretical and practical perspectives. The created methodology is based on the concept of macro environment as an integrated whole of components, formalization and the principle of three-stage quantitative evaluation. The methodology suggested involves the quantitative evaluation of primary factors and macro environment components as an integral dimension (expressed in points. On the basis of this principle, an integrated macro environment evaluation parameter is established as its level index. The methodology integrates the identification of significant factors, building scenarios, a primary analysis of factors, expert evaluation, the quantitative evaluation of macro environment components and their whole. The application of the multi-criteria Simple Additive Weighting (SAW method is validated. The integrated evaluation of the macro environment of Lithuanian freight transportation companies was conducted. As a result, the level indices of all components as well as the level index of macro environment considered as a whole of components were identified. The latter reflects the extent of deviation from an average level of a favourable macro environment. This is important for developing strategic marketing decisions and expanding a strategic area.

  18. Performance-based service acquisition (PBSA) of TRIDENT strategic weapons systems (SWS) technical engineering support (TES) services

    OpenAIRE

    Arcidiacono, William J.

    2003-01-01

    CIVINS (Civilian Institutions) Thesis document Approved for public release ; distribution is unlimited The objective of this thesis is to determine whether the Strategic Systems Programs (SSP) should apply the concepts of Performance-Based Service Acquisition (PBSA) to Strategic Weapons Systems (SWS) Technical Engineering Support (TES) Services. This thesis provides a Department of Defense (DoD), Department of the Navy (DON), and SSP SWS program acquisition and PBSA history background, ...

  19. The Effect of Internet Searches on Afforestation: The Case of a Green Search Engine

    Directory of Open Access Journals (Sweden)

    Pedro Palos-Sanchez

    2018-01-01

    Full Text Available Ecosia is an Internet search engine that plants trees with the income obtained from advertising. This study explored the factors that affect the adoption of Ecosia.org from the perspective of technology adoption and trust. This was done by using the Unified Theory of Acceptance and Use of Technology (UTAUT2 and then analyzing the results with PLS-SEM (Partial Least Squares-Structural Equation Modeling. Subsequently, a survey was conducted with a structured questionnaire on search engines, which yielded the following results: (1 the idea of a company helping to mitigate the effects of climate change by planting trees is well received by Internet users. However, few people accept the idea of changing their habits from using traditional search engines; (2 Ecosia is a search engine believed to have higher compatibility rates, and needing less hardware resources, and (3 ecological marketing is an appropriate and future strategy that can increase the intention to use a technological product. Based on the results obtained, this study shows that a search engine or other service provided by the Internet, which can be audited (visits, searches, files, etc., can also contribute to curb the effects of deforestation and climate change. In addition, companies, and especially technological start-ups, are advised to take into account that users feel better using these tools. Finally, this study urges foundations and non-governmental organizations to fight against the effects of deforestation by supporting these initiatives. The study also urges companies to support technological services, and follow the behavior of Ecosia.org in order to positively influence user satisfaction by using ecological marketing strategies.

  20. Energy service companies in China. The role of social networks and trust

    Energy Technology Data Exchange (ETDEWEB)

    Kostka, Genia [Frankfurt School of Finance and Management, Frankfurt am Main (Germany). East-West Centre of Business Studies and Cultural Science; Shin, Kyoung [Massachusetts Institute of Technology, Cambridge, MA (United States). Dept. of Political Sciences

    2011-06-15

    China's energy-service companies (ESCOs) have developed only modestly despite favorable political and market conditions. We argue that with sophisticated market institutions still evolving in China, trust-based relations between ESCOs and energy customers are essential for successful implementation of energy efficiency projects. Chinese ESCOs, who are predominantly small and private enterprises, perform poorly in terms of trust-building because they are disembedded from local business, social, and political networks. We conclude that in the current institutional setting, the ESCO model based on market relations has serious limitations and is unlikely to lead to large-scale implementation of energy efficiency projects in China. (orig.)

  1. Engineering change management report 2012: Survey results on causes and effects, current practice, problems, and strategies in Brazil

    DEFF Research Database (Denmark)

    Chucholowski, Nepomuk; Langer, Stefan; Ferreira, Marcelo Gitirana Gomes

    Engineering changes (ECs) are well known for generating additional costs and decreasing de-velopment efficiency. Yet, they are a fundamental part of product and service development and they are necessary to keep up with, for example, competitors, market trends or new technolo-gies. The effective...... management of engineering changes is a crucial precondition for Brazilian companies to successfully compete not only on the fast growing Brazilian market, but also on the world market which becomes more interesting due to the rising industrial power of Brazil. To achieve improvements in engineering change...... management practice, industry and universities need to work together. In this report the main findings of our study on Engineering Change Management (ECM) in Brazilian companies are presented, which indicate possible solution strategies and further research needs. Our survey aimed on the investigation...

  2. Canadian oil companies, engineering and geomatics professionals and CSR overseas

    Energy Technology Data Exchange (ETDEWEB)

    Calderbank, B.

    2002-07-01

    This research project focused on the human rights issues associated with oil and gas development in Alberta. Of particular interest was the topic of corporate social responsibility (CSR). The author examined efforts deployed in Alberta to address this issue in oil and gas companies that have operations abroad. A brief review of the interest devoted to CSR in Canada over the years was provided. The United Nations (UN) Universal Declaration of Human Rights was introduced, before discussing the International Labour Organization's (ILO) Declaration on Fundamental Principles on Rights at Work. The author also touched on the Caux Round Table, representing senior business leaders from industrialized and developing nations. The Canadian efforts in the field of CSR for overseas operations were reviewed in the next section. Canadian oil and gas trade associations and CSR was dealt with, followed by a section on verification of CSR. The next section was devoted to Canadian engineering and geomatic professional associations and CSR. The author concluded by indicating that having a set of principles to be applied in real situations also require individuals that possess a strong ethical and moral basis of their own. 88 refs., 4 tabs.

  3. Multiple Learning Strategies Project. Small Engine Repair Service. Regular Vocational. [Vol. 1.

    Science.gov (United States)

    Pitts, Jim; And Others

    This instructional package is one of two designed for use by regular vocational students in the vocational area of small engine repair service. Contained in this document are forty-four learning modules organized into ten units: engine block; air cleaner; starters; fuel tanks; lines, filters, and pumps; carburetors; electrical; magneto systems;…

  4. 77 FR 14514 - TGP Granada, LLC v. Public Service Company of New Mexico; Tortoise Capital Resources Corp...

    Science.gov (United States)

    2012-03-12

    ...] TGP Granada, LLC v. Public Service Company of New Mexico; Tortoise Capital Resources Corp.: Notice of...), and 385.212 (2012), TGP Granada, LLC (Complainant) filed (1) a formal complaint against the Public... waives sections 22.2 and 23.2 of the PNM tariff, to allow TGP to change the POR without losing its...

  5. Cigarette company trade secrets are not secret: an analysis of reverse engineering reports in internal tobacco industry documents released as a result of litigation.

    Science.gov (United States)

    Velicer, Clayton; Lempert, Lauren K; Glantz, Stanton

    2015-09-01

    Use previously secret tobacco industry documents to assess tobacco companies' routine claims of trade secret protection for information on cigarette ingredients, additives and construction made to regulatory agencies, as well as the companies' refusal to publicly disclose this information. We analysed previously secret tobacco industry documents available at (http://legacy.library.ucsf.edu) to identify 100 examples of seven major tobacco companies' reverse engineering of their competitors' brands between 1937 and 2001. These reverse engineering reports contain detailed data for 142 different measurements for at least two companies, including physical parameters of the cigarettes, tobacco types, humectants, additives, flavourings, and smoke constituents of competitors' cigarettes. These 100 documents were distributed to 564 employees, including top managers in domestic and foreign offices across multiple departments, including executive leadership, research and design, product development, marketing and legal. These documents reported new competitors' products, measured ingredient changes over time, and informed companies' decisions regarding ingredients in their own products. Because cigarette companies routinely analyse their competitors' cigarettes in great detail, this information is neither secret nor commercially valuable and, thus, does not meet the legal definition of a 'trade secret.' This information is only being kept 'secret' from the people consuming cigarettes and the scientific community. Public agencies should release this detailed information because it would provide valuable information about how ingredients affect addictiveness and toxicity, and would help the public health community and consumers better understand the impact of cigarette design on human health. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.

  6. Small team, big reach : Leduc's AMR process translates cutting-edge engineering skills into worldwide contracts

    International Nuclear Information System (INIS)

    Gullage, R.

    2009-01-01

    AMR Process specializes in oil and gas process engineering. The small company which is headquartered in Leduc, Alberta provides oil and gas packages, proprietary licensed designs and process engineering services in Brazil, China, Iraq and more than a dozen other countries. AMR's expertise includes troubleshooting, de-bottlenecking and process train upgrading. They help clients avoid complicated, costly changes to a project by targeting potential problems at a project's inception. The president and founder of AMR credits the company's success in part to the Nisku-Leduc Economic Development Authority (EDA) which brought AMR together with I. Matheson and Company Ltd., a steel manufacturer in New Glasgow, Nova Scotia. Pressure vessels are one of Matheson's primary products. This article described how AMR Process Inc. has worked with Matheson to secure contracts to build equipment used in oil processing, for markets around the world. 1 fig

  7. Honda Motor Company's CVCC Engine

    Science.gov (United States)

    1980-01-01

    From 1968 to 1972, Honda Motor Co. of Japan designed, tested, and massproduced a stratified charge engine, the CVCC, which was lower in carbon monoxide, hydrocarbon, and nitrogen oxide emissions and higher in fuel economy than contemporary convention...

  8. Computerized system for hospital engineering service management

    International Nuclear Information System (INIS)

    Centeno, C A; Gonzalez, E A; Cagnolo, F J; Olmos, C E

    2007-01-01

    When a Hospital Engineering Service (HES) is implemented within a health care environment, the idea is to improve service conditions and costs as well as to provide timely responses to equipment preventive maintenance and infrastructure requirements. An HES must, within the shortest possible period of time, meet the above requirements at the cost necessary to provide the service quality sought. In many cases there is a lack of minimal materials and staff who are qualified to attain the objectives that have been set. Therefore, external assistance becomes necessary. In this context, actions are often taken which, because they are not recorded, cannot be assessed in order to evaluate the HES. Since all action taken is appraised from the purely economic point of view, in the final analysis the contributions from staff remain invisible. This situation works against the possibility of quantifying the convenience of possessing an internal HES. The software support system we have developed here is oriented toward providing all the necessary data to address this issue

  9. Innovation pressure : service companies race to improve their horizontal multi-frac completion tools and techniques

    Energy Technology Data Exchange (ETDEWEB)

    Chandler, G.

    2010-11-15

    This article described innovations in horizontal multi-frac completion tools and techniques that service companies are providing in the field. BJ Services has developed coiled tubing technology for annular fracing in cased-hole horizontal wells, which enables producers to complete with closer spacing, and frac sleeves that form an integral part of the casing string. Trican Well Service Ltd. recommends pumping through casing to create an unobstructed conduit, reducing friction and allowing the high pressure needed to create complex fractures. The Burst Port System is designed for selective fracturing: integrated casing collars that contain pre-milled ports are placed into the horizontal well casing; the C2C, a selective fracturing cup tool with a unique pressure equalization valve, straddles the port; and pressure is built up the designated burst point, leaving an isolated conduit to the formation. Recent chemical innovations include ecologically safe frac fluids and fluids designed to work in cold temperatures. The Viking PW (produced water) system can accommodate produced water, recycled water, and recycled oil-based frac systems and tolerates other contaminants. Non-toxic EcoClean fluids protect water wells and aquifers during treatments. A new frac fluid modifies the surface property of proppant, allowing deeper penetration with less settling and banking. Advances in well simulation technology, micro-seismic techniques that can listen and locate fracing events in real time, and directional drillers were also described. Low gas prices are inspiring companies to improve efficiency ad lower costs, which is creating a greater emphasis on development. 2 figs.

  10. Space Industry Commercialization: A Systems Engineering Evaluation of Alternatives

    Science.gov (United States)

    Dinally, Jihan

    The Constellation Program cancellation reversed the government and commercial space industry's roles and relationships by dedicating the majority of the federal funding and opportunities to the commercial space industry and left the government space industry in search of an approach to collaborate with the dominant organization, the commercial space industry service providers. The space industry government agencies, Air Force Space Command (AFSPC) and National Aeronautics and Space Administration (NASA) had realized that to gain resources in the new commercially oriented economic environment, they had to work together and possess the capabilities aligned with the National Space Policy's documented goals. Multi-organizational collaboration in space industry programs is challenging, as NASA, AFSPC, and commercial providers, follow different [1] enterprise architecture guidance such as the NASA systems engineering Handbook, MIL-STD-499 and "A Guide to the systems engineering Body of Knowledge" by the International Council on systems engineering [2] [3]. A solution to streamline their enterprise architecture documentation and meet National Space Policy goals is the Multi-User Architecture Maturity Model Methodology (MAM3), which offers a tailored systems engineering technique the government agencies and private companies can implement for the program's maturity level. In order to demonstrate the MAM3, a CubeSat motivated study was conducted partnering a commercial provider with a government agency. A survey of the commercial space industry service providers' capabilities was performed to select the private companies for the study. Using the survey results, the commercial space industry service providers were ranked using the Analytic Hierarchy Process (AHP) [4]. The AHP is a structured technique for making complex decisions for representing and quantifying its weights, relating those weights to overall goals, and evaluating alternative solutions [5] - [8]. The weights

  11. The Spies We Trust: Third Party Service Providers and Law Enforcement Surveillance

    Science.gov (United States)

    Soghoian, Christopher

    2012-01-01

    Telecommunications carriers and service providers now play an essential role in facilitating modern surveillance by law enforcement agencies. The police merely select the individuals to be monitored, while the actual surveillance is performed by third parties: often the same email providers, search engines and telephone companies to whom consumers…

  12. Sales promotion and utilization of fuel. Engineering service of the heat industry for industrial companies

    Energy Technology Data Exchange (ETDEWEB)

    Schoen, E. (Ruhrgas A.G., Essen (Germany, F.R.). Abt. E-F)

    1978-01-01

    The contribution illustrates, from the industrial viewpoint, how one may produce process heat rationally and make optimum use of it using natural gas and how competing fuels can be supplanted. The heat economy engineering activities of a modern gas supply undertaking and a few practical examples to improve the industrial produce structure are shown.

  13. GPR applications in Civil Engineering in Spain - state-of-the-art

    Science.gov (United States)

    Pérez Gracia, Vega; Solla, Mercedes; Santos-Assunçao, Sonia; Lorenzo, Henrique

    2014-05-01

    GPR was introduced in Spain in 1990, and the first significant work was the PhD thesis of H. Lorenzo in 1994. Due to its versatile applicability, the employ has been increased and actually, GPR is extensively used in detection of pipes, wiring and urban services mainly. During the last years, this method was also widely utilized in the detection of graves from the civil war and in forensic studies, with irregular results. It was also commonly applied in archaeology. Actually exists more than 20 private companies offering geotechnical services by means of GPR. Also, several public institutions as Universities and Research Institutes base part of their research in GPR or in GPR applications. Notwithstanding, no training courses of specific formation on GPR is offered, but in several doctorate programs it is possible to work with GPR. Also, in many schools, GPR is part of the geophysical formation of graduate students. However, no national guidelines and rules exist, and each company defines the investigation protocols. Nevertheless, one of the aims of the Comisión Española de Geodesia y Geofísica (Spanish Committee for Geodesy and Geophysics) is to define guidelines for the GPR studies. Probably, the existence of national guidelines or perhaps European guidelines could be the most effective way to promote the responsible use of GPR in different domains. On the other hand, perhaps recommendations on the use of combined methodologies could be a practical way to persuade in the application of geophysical non-destructive technologies. The CEDEX, Centro de Estudios y Experimentación de Obras Públicas (Center for Studies and Experimentation in Civil Engineering), which is a civil engineering research agency in Spain, offers different test sites to calibrate and evaluate the method. It is an autonomous organization, organically ascribed at present to the Ministry of Fomento, and functionally ascribed to the Ministries of Fomento and Medioambiente of Spain, giving

  14. An analysis on the marketing of engineering services for the cement manufacturing industry in Sub-Saharan Africa

    CSIR Research Space (South Africa)

    Meyer, JAM

    2017-09-01

    Full Text Available South African organisations that offer engineering services to the local and foreign market contribute significantly towards South Africa’s overall Gross Domestic Product (GDP). The importance of engineering services in South Africa motivates...

  15. Club Ademe International. Technologies and services of French eco-companies. Export catalogue 2017-2018

    International Nuclear Information System (INIS)

    2017-11-01

    Founded in 1997 at the initiative of ADEME and sponsored by the French government ministries for Ecology, Industry and Foreign Trade, Club ADEME International brings together over one hundred innovative French companies that are present in the world sustainable development market. Piloted by ADEME, this network of environmental business accompanies its members as they develop innovative international projects and partnerships dedicated to protecting the environment and mastering energy consumption. Club ADEME International, in liaison with ADEME and public bodies, offers many practical services business intelligence and information products, support for innovation-that members develop their international activity. This Club ADEME International catalogue presents an overview of technologies and services proposed by French eco-enterprises, essential components of global action to meet today's environmental, energy and climate challenges

  16. Club Ademe International. Technologies and services of French eco-companies. Export catalogue 2013-2014

    International Nuclear Information System (INIS)

    2013-01-01

    Founded in 1997 at the initiative of ADEME and sponsored by the French government ministries for Ecology, Industry and Foreign Trade, Club ADEME International brings together over one hundred innovative French companies that are present in the world sustainable development market. Piloted by ADEME, this network of environmental business accompanies its members as they develop innovative international projects and partnerships dedicated to protecting the environment and mastering energy consumption. Club ADEME International, in liaison with ADEME and public bodies, offers many practical services business intelligence and information products, support for innovation-that members develop their international activity. This Club ADEME International catalogue presents an overview of technologies and services proposed by French eco-enterprises, essential components of global action to meet today's environmental, energy and climate challenges

  17. Club Ademe International. Technologies and services of French eco-companies. Export catalogue 2016-2017

    International Nuclear Information System (INIS)

    2016-01-01

    Founded in 1997 at the initiative of ADEME and sponsored by the French government ministries for Ecology, Industry and Foreign Trade, Club ADEME International brings together over one hundred innovative French companies that are present in the world sustainable development market. Piloted by ADEME, this network of environmental business accompanies its members as they develop innovative international projects and partnerships dedicated to protecting the environment and mastering energy consumption. Club ADEME International, in liaison with ADEME and public bodies, offers many practical services business intelligence and information products, support for innovation-that members develop their international activity. This Club ADEME International catalogue presents an overview of technologies and services proposed by French eco-enterprises, essential components of global action to meet today's environmental, energy and climate challenges

  18. Club Ademe International. Technologies and services of French eco-companies. Export catalogue 2015-2016

    International Nuclear Information System (INIS)

    2015-01-01

    Founded in 1997 at the initiative of ADEME and sponsored by the French government ministries for Ecology, Industry and Foreign Trade, Club ADEME International brings together over one hundred innovative French companies that are present in the world sustainable development market. Piloted by ADEME, this network of environmental business accompanies its members as they develop innovative international projects and partnerships dedicated to protecting the environment and mastering energy consumption. Club ADEME International, in liaison with ADEME and public bodies, offers many practical services business intelligence and information products, support for innovation-that members develop their international activity. This Club ADEME International catalogue presents an overview of technologies and services proposed by French eco-enterprises, essential components of global action to meet today's environmental, energy and climate challenges

  19. The policies of social welfare produced effects in performance of the company? Comparative analysis of European companies

    Directory of Open Access Journals (Sweden)

    Teresa M. Monllau Jaques

    2014-12-01

    Full Text Available Purpose: The aim of this paper is to study and analyze the public well being policies and its repercussions in the efficacy and efficiency of the companies that give services to dependant people (CNAE 87 and 88 Codes. Design/methodology/approach: For the making of the present study several companies which gives services in countries with different patterns when applying public well being policies have been compared. These countries have been Spain, Germany, UK and Netherlands. The data has been obtained through AMADEUS. The period of the study has been 2008-2012. The variables used are the operating margin (OMR rate and the rotation assets rate (RAT. Findings and Originality/value: From the results obtained we have not been able to establish a significant statistic relationship between Companies behaviour and public well being policies. Originality/value: Up to date few extracts have been done, in Spain, about the financial behaviour of the companies which give services to the elderly. The business development entails an economic growth which balances with the cost inherent in the elderly population.

  20. Applied Ontology Engineering in Cloud Services, Networks and Management Systems

    CERN Document Server

    Serrano Orozco, J Martín

    2012-01-01

    Metadata standards in today’s ICT sector are proliferating at unprecedented levels, while automated information management systems collect and process exponentially increasing quantities of data. With interoperability and knowledge exchange identified as a core challenge in the sector, this book examines the role ontology engineering can play in providing solutions to the problems of information interoperability and linked data. At the same time as introducing basic concepts of ontology engineering, the book discusses methodological approaches to formal representation of data and information models, thus facilitating information interoperability between heterogeneous, complex and distributed communication systems. In doing so, the text advocates the advantages of using ontology engineering in telecommunications systems. In addition, it offers a wealth of guidance and best-practice techniques for instances in which ontology engineering is applied in cloud services, computer networks and management systems. �...

  1. Service Cart For Engines

    Science.gov (United States)

    Ng, Gim Shek

    1995-01-01

    Cart supports rear-mounted air-cooled engine from Volkswagen or Porsche automobile. One person removes, repairs, tests, and reinstalls engine of car, van, or home-built airplane. Consists of framework of wood, steel, and aluminum components supported by four wheels. Engine lifted from vehicle by hydraulic jack and gently lowered onto waiting cart. Jack removed from under engine. Rear of vehicle raised just enough that engine can be rolled out from under it. Cart easily supports 200-lb engine. Also used to hold transmission. With removable sheet-metal top, cart used as portable seat.

  2. Challenges of growth in a network company

    OpenAIRE

    Axani, Darrell Kirk

    2006-01-01

    Mark Engineering is a large network company facing challenges between growth and its small company feel. Small networks are rewarding for both individuals and companies. With growth, networks become cumbersome and costly to operate. Like effective teams, networks must remain small to be efficient. Growth tends to drive management to more traditional hierarchical structures, but such a move would undermine the value of a network organization. Strategy and market forces influence organizational...

  3. 76 FR 61689 - Sutton Hydroelectric Company, LLC

    Science.gov (United States)

    2011-10-05

    ... Hydroelectric Company, LLC Notice of Site Visit On February 6, 2008, Sutton Hydroelectric Company, LLC (Sutton Hydroelectric) filed a notice of intent and a preliminary application document to license its proposed Sutton Hydroelectric Project No. 12693. The project would be located at the U.S. Army Corps of Engineers' (Corps...

  4. THE MANAGEMENT OF THE ENERGY COMPANIES

    Directory of Open Access Journals (Sweden)

    Ionescu (Sas Mihaela

    2014-07-01

    Full Text Available This paper aims to contribute to a better knowledge of the problems of energy services provided that both the international economic literature and in the Romanian, it continues to be addressed in a low position. Therefore, the author examines energy services through mechanisms that can be saved primary energy and final energy in the context of declining energy reserves worldwide. Economic and financial crisis and the current recession contribute to preventing the development of the energy services market and solutions on the framework conditions of political, economic, legal and financial aspects of energy performance contracts associated with these companies. Some Member States have already established a system requiring the national energy industry to achieve energy savings, achieving positive results: there were savings of up to 6% of final energy consumption. In a system of this type, utilities are required to obtain a fixed amount of energy savings by implementing energy efficiency improvements in their clients (such as households, companies, government or housing associations and other sectors and energy production and transport. As an alternative to savings by themselves, some systems allow utilities to purchase energy savings from other actors such as energy service companies (ESCOs. Energy saving obligations stimulate providers to change their business model from retail energy products to the provision of energy services. Energy Service Companies continues to be a key area for financing energy efficiency in the EU. In this respect, several Member States mention providing model contracts for energy services, the introduction of legislation or removing legal barriers for ESCO access to energy services in the public sector. Meanwhile, many of the measures encouraged on ESCO contain too little detail on specific actions to be taken.

  5. Federated product data management in multi company projects

    NARCIS (Netherlands)

    Pels, H.J.; Elmaraghy, H.A.; Elmaraghy, W.H.

    2005-01-01

    An approach for enabling concurrent engineering between companies by providing a proper collaboration platform, as developed in the VIDOP project is proposed. Apart from security, information status is an important element of trust. However, status-coding schemes differ much between companies and

  6. Back to school: new paths opened between companies and campuses

    International Nuclear Information System (INIS)

    Faulkner, P.

    2000-01-01

    Educational and training programs in effect at Alberta Energy Company (AEC) and Gulf Canada Resources Ltd are used to illustrate the enlightened attitude adopted by more and more oil companies as a result of the realisation that while the studies help the employee to realize their own objectives, in an industry where technological competitiveness and adaptability are means of survival, the company is the ultimate beneficiary. Unlike in the past when oil companies brought in experts for a mixture of general in-house courses, today's scientists, engineers, computer programmers and others need upgrading tailored to their particular roles. Instead of the company deciding on what course to put on, the responsibility for finding and arranging the matches has been transferred to the employees. Energy marketing, computer training, management and leadership courses are the most favored courses at the moment, with the Banff School of Management, the Niagara Institute, the International Human Resources Development Corporation, the Petroleum Industry Training Service, , Oil and Gas Consultants International, the Southern Alberta Institute of Technology and the University of Calgary, the favorite training grounds. Studying alone is a challenge for many, and it certainly is no free ride in terms of the effort involved, but the load is lightened by the knowledge that the cost is paid by the companies regardless of how advanced the training may be. While retraining has become hot stuff, there is still an acknowledged gap between theory and practice. Empirical evidence shows that the greatest benefit, both to the employee as well as the company, is obtained when the theory of the classroom is leavened by the hands-on experience of the real world

  7. Knowledge services in science and technology - improving the university/research centre - company relationship

    International Nuclear Information System (INIS)

    Magalhaes, Adriana Braz Vendramini Bicca

    2009-01-01

    This research proposes a conceptual model for Knowledge Services Structure applicable to Science and Technology Parks (STP) and targeted to micro, small and medium enterprises, in order to improve the business - university - research centers relationship. The idea emerged from exploratory studies on STP and the observation of a knowledge gap on this subject: academic studies that have proposed support services structures to link companies - university - research centers in STP were not available. The study methodology is composed by: exploratory studies complemented by action research. Five aspects of analysis (knowledge services, business development, ordinary/ S and T infrastructure services, expansion of area, and image / visibility) were chosen; a questionnaire based on the these aspects were elaborated and applied by e-mail (e-survey), using as data-base the IASP associated members for the selection of potential respondents. The questionnaire was answered by STP managers from different countries (Spain, Italy, Portugal, Germany, United Kingdom, China, Brazil, Turkey and Uruguay) and, for a deeper and better answers understanding, presential interviews were conducted in certain European STP. After presentation, analysis and discussion of the results, a conceptual model of knowledge service structure for STP has been made, using as basis the Technology Park of Sao Paulo structure. During the formulation of the conceptual model stage, a brief discussion on the importance of knowing and meet the customer needs meant on the inclusion of a customer-interface in the final model. (author)

  8. Transfer of Service Knowledge: A case from the oil industry

    DEFF Research Database (Denmark)

    Ahmed, Saeema; Vianello, Giovanna

    2009-01-01

    The general trend in engineering design is to consider issues related to the product lifecycle during the design of a product. Hence, the capture of knowledge arising during the operation phase (service) and the feedback of this to engineering designers is an important aspect of complex products....... A case study of drilling machinery for offshore oil rigs has been selected. This choice arose from the unique characteristics of this industry where solutions are specific for each rig, so re-design or adaptation of machineries and assembly is required in each project and it’s imperative to have...... a correct set of requirements and design. As the drilling machines are one-off machines, the transfer of experience between projects and knowledge from operational experience is essential. Interviews with the project team from the company owning the rig (drilling contractor), and the service engineers from...

  9. Using ERP Systems to Transform Business Processes: A Case Study at a Precession Engineering Company

    Directory of Open Access Journals (Sweden)

    C.K.M.Lee

    2009-10-01

    Full Text Available Enterprises nowadays strive to keep transforming their business processes in accordance with the fastchanging customer demands so as to survive the intense global competition. In an attempt to provide practitioners with an insight into ERP implementation and the resulting business performances, this paper investigate how a successful ERP implementation can help transform enterprises processes. Case based research which is based on an in-depth observation under managerial and practitioner situation. A case study at a precession engineering company is conducted to evaluate the feasibility of the proposed strategic enterprise information model. This paper focuses on the implementation of Sales & Marketing and Warehouse modules of an ERP system. The key performance indicators are used to evaluate how the ERP implementation can improve the business processes. It is found that ERP helps to improve data visibility and improve on-time delivery but less effective on improving employee productivity. This research proposes an enterprise information model to exploit what strategy should be formulate and how ERP tactic can be implemented in company to enhance enterprise competitive advantages. The strategic enterprise information model is formulated based on our in-depth case study and ERP consultant's experience.

  10. An application of Six Sigma methodology to reduce the engine-overheating problem in an automotive company

    Energy Technology Data Exchange (ETDEWEB)

    Antony, J. [Glasgow Caledonian University (United Kingdom). Six Sigma and Process Improvement Research Centre; Kumar, M. [Glasgow Caledonian University (United Kingdom). Division of Management; Tiwari, M.K. [National Institute of Foundry and Forge Technology, Ranchi (India). Department of Manufacturing Engineering

    2005-08-15

    Six Sigma is a systematic methodology for continuous process quality improvement and for achieving operational excellence. The overstatement that often accompanies the presentation and adoption of Six Sigma in industry can lead to unrealistic expectations as to what Six Sigma is truly capable of achieving. This paper deals with the application of Six Sigma based methodology in eliminating an engine-overheating problem in an automotive company. The DMAIC (define-measure-analyse-improve-control) approach has been followed here to solve an underlying problem of reducing process variation and the associated high defect rate. This paper explores how a foundry can use a systematic and disciplined approach to move towards the goal of Six Sigma quality level. The application of the Six Sigma methodology resulted in a reduction in the jamming problem encountered in the cylinder head and increased the process capability from 0.49 to 1.28. The application of DMAIC has had a significant financial impact (saving over $US110 000 per annum) on the bottom-line of the company. (author)

  11. Engine Tune-Up Service. Unit 4: Secondary Circuit. Posttests. Automotive Mechanics Curriculum.

    Science.gov (United States)

    Morse, David T.

    This book of posttests is designed to accompany the Engine Tune-Up Service Student Guide for Unit 4, Secondary Circuit, available separately as CE 031 214. Focus of the posttests is testing and servicing the secondary ignition circuit. One multiple choice posttest is provided that covers the seven performance objectives contained in the unit. (No…

  12. A practical example of implementing TQM within a science and engineering company

    International Nuclear Information System (INIS)

    Taylor, L.G.; Hickey, W.J.

    1992-01-01

    EG and G Energy Measurements is committed to being the best and most productive management and operating contractor in the Department of Energy (DOE) complex. The company provides instrumentation for underground testing at the Nevada Test Site and do engineering and research and development for the Department of Energy, Lawrence Livermore, Los Alamos, and Sandia National Laboratories. The also conducts aerial surveys nation-wide to monitor radiation and other impacts on the environment. In 1986, EG and G, along with all the other defense contractors, entered the era of declining budgets, known to some as the era of Gramm-Rudman, and to others as the simple and obvious need to reduce the federal deficit in order to save our national economy. In order to meet this challenge, EG and G Energy Measurements, Inc. has chosen a two-pronged approach to implementing Total Quality Management (TQM): management initiatives and employee initiatives. This presentation presents a practical example of how a TQM system is being implemented in a science, engineering, and research and development culture. The TQM concept is discussed as it pertains to the DOE/contractor relationship. Emphasis is given to the quality improvement process as it relates to quality control and quality assurance. Special emphasis is given in the areas of definitions, philosophies of experts, cultural challenges, creation of an infrastructure, resistance to change, quality improvement teams, cost of quality, DOE Orders, customer interface, and recognition issues

  13. Support services for new nuclear power plant projects

    International Nuclear Information System (INIS)

    Manrique, Alberto B.; Cazorla, Francisco

    2009-01-01

    TECNATOM is a spanish engineering company with more than 50 years of experience working for the nuclear industry all over the world. TECNATOM has worked in over 30 countries in activities related to the Operation and Maintenance of Nuclear Power Plants. It started to work in the design of new Nuclear Power Plants in the early 90s and since then has continued collaborating with different suppliers in the design and licensing of new reactors specially in the areas of plant systems design, Man-Machine Interface design, Main Control Room simulators building, training, qualification of equipment and PSI/ISI engineering services. (author)

  14. 40 CFR 1048.401 - What testing requirements apply to my engines that have gone into service?

    Science.gov (United States)

    2010-07-01

    ... engines that have gone into service? 1048.401 Section 1048.401 Protection of Environment ENVIRONMENTAL PROTECTION AGENCY (CONTINUED) AIR POLLUTION CONTROLS CONTROL OF EMISSIONS FROM NEW, LARGE NONROAD SPARK-IGNITION ENGINES Testing In-use Engines § 1048.401 What testing requirements apply to my engines that have...

  15. Education of biomedical engineering in Taiwan.

    Science.gov (United States)

    Lin, Kang-Ping; Kao, Tsair; Wang, Jia-Jung; Chen, Mei-Jung; Su, Fong-Chin

    2014-01-01

    Biomedical Engineers (BME) play an important role in medical and healthcare society. Well educational programs are important to support the healthcare systems including hospitals, long term care organizations, manufacture industries of medical devices/instrumentations/systems, and sales/services companies of medical devices/instrumentations/system. In past 30 more years, biomedical engineering society has accumulated thousands people hold a biomedical engineering degree, and work as a biomedical engineer in Taiwan. Most of BME students can be trained in biomedical engineering departments with at least one of specialties in bioelectronics, bio-information, biomaterials or biomechanics. Students are required to have internship trainings in related institutions out of campus for 320 hours before graduating. Almost all the biomedical engineering departments are certified by IEET (Institute of Engineering Education Taiwan), and met the IEET requirement in which required mathematics and fundamental engineering courses. For BMEs after graduation, Taiwanese Society of Biomedical Engineering (TSBME) provides many continue-learning programs and certificates for all members who expect to hold the certification as a professional credit in his working place. In current status, many engineering departments in university are continuously asked to provide joint programs with BME department to train much better quality students. BME is one of growing fields in Taiwan.

  16. Open Source Telecommunication Companies

    Directory of Open Access Journals (Sweden)

    Peter Liu

    2007-08-01

    Full Text Available Little is known about companies whose core business is selling telecommunications products that lever open source projects. Open source telecommunications (OST companies operate in markets that are very different from typical software product markets. The telecommunications market is regulated, vertically integrated, and proprietary designs and special chips are widely used. For a telecommunications product to be useful, it must interact with both access network products and core network products. Due to specifications in Service Agreements Levels, penalties for failures of telecommunications products are very high. This article shares information that is not widely known, including a list of OST companies and the open source projects on which they depend, the size and diversity of venture capital investment in OST companies, the nature of the commercial product-open source software and company-project relationships, ways in which OST companies make money, benefits and risks of OST companies, and competition between OST companies. Analysis of this information provides insights into the ways in which companies can build business models around open source software. These findings will be of interest to entrepreneurs, top management teams of incumbent companies that sell telecommunications products, and those who care about Ontario's ability to compete globally.

  17. An integrative fuzzy Kansei engineering and Kano model for logistics services

    Science.gov (United States)

    Hartono, M.; Chuan, T. K.; Prayogo, D. N.; Santoso, A.

    2017-11-01

    Nowadays, customer emotional needs (known as Kansei) in product and especially in services become a major concern. One of the emerging services is the logistics services. In obtaining a global competitive advantage, logistics services should understand and satisfy their customer affective impressions (Kansei). How to capture, model and analyze the customer emotions has been well structured by Kansei Engineering, equipped with Kano model to strengthen its methodology. However, its methodology lacks of the dynamics of customer perception. More specifically, there is a criticism of perceived scores on user preferences, in both perceived service quality and Kansei response, whether they represent an exact numerical value. Thus, this paper is proposed to discuss an approach of fuzzy Kansei in logistics service experiences. A case study in IT-based logistics services involving 100 subjects has been conducted. Its findings including the service gaps accompanied with prioritized improvement initiatives are discussed.

  18. Service supply company experience

    International Nuclear Information System (INIS)

    Shouldice, S.P.

    1995-01-01

    The motivations for a small company to go international were reviewed, as well as the efforts required to identify markets compatible with what one has to offer. The variety of approaches taken to capitalize on the perceived opportunities were summarized. Motives for going international include minimization of risk by market diversification, revenue growth, and improved profitability where there is a run-up in demand. Getting started usually includes the following six steps: (1) selecting a target market, (2) interpreting market needs, (3) understanding local decision making, (4) deciding on a proposal, (5) seeking project financing, and (6) overcoming hurdles. Setting up shop also implies seeking market commitment, finding suitable long-term accommodation, finding suitable local workers, and exploring local sourcing for materials and equipment. Having a competitive advantage is essential to penetrating international markets. A cost advantage is the most valuable. Patience, persistence and perseverance were also identified as essential virtues

  19. Solar-based rural electrification policy design: The Renewable Energy Service Company (RESCO) model in Fiji

    Energy Technology Data Exchange (ETDEWEB)

    Dornan, M. [Resource Management in Asia-Pacific Program, The Crawford School of Economics and Government, The Australian National University, Acton ACT 2601 (Australia)

    2011-02-15

    Solar photovoltaic technologies have for some time been promoted as a cost effective means of rural electrification in developing countries. However, institutional structures resulting in poor maintenance have adversely affected the sustainability of past solar projects. In Fiji, the Renewable Energy Service Company (RESCO) program is the latest attempt to promote solar-based rural electrification in a fee-for-service model, aiming to remove the high upfront capital costs associated with solar technologies and using a public-private sector partnership for maintenance. This paper assesses the program using survey and interview data. Major flaws are identified, relating to incorrect treatment of principal-agent problems, information asymmetries, motivational problems, and resourcing of government agencies. General lessons for fee-for-service solar home system models emerge, including that incentives for stakeholders must take centre stage in designing and administering such programs, and that active government support and ownership are required to make programs sustainable. (author)

  20. When Oil and Wind Turbine Companies Make Green Sense Together

    DEFF Research Database (Denmark)

    Backer, Lise

    strengthen their relationships with companies such as Vestas - that are born green. This is so, since companies that are born green have strong green ecocentric business beliefs that can function as important engines in shared green sense-making with companies that are not born green and have more hesitant...... green beliefs....

  1. 31 CFR 223.16 - List of certificate holding companies.

    Science.gov (United States)

    2010-07-01

    ... 31 Money and Finance: Treasury 2 2010-07-01 2010-07-01 false List of certificate holding companies. 223.16 Section 223.16 Money and Finance: Treasury Regulations Relating to Money and Finance (Continued) FISCAL SERVICE, DEPARTMENT OF THE TREASURY FINANCIAL MANAGEMENT SERVICE SURETY COMPANIES DOING BUSINESS...

  2. The MetSkill Program — Rapidly Developing Effective Young Engineers in the Workplace

    Science.gov (United States)

    Drinkwater, Diana; Bianco, Nina

    MetSkill is a professional development program for metallurgical engineers that integrates with normal duties in their first one or two years of service. Graduates work together on a structured technical project, facilitated by specialists and supported by formal learning, and ultimately reported to their technical managers. The program enables graduates to "fill the gaps" in their undergraduate education, which is increasingly pertinent as engineering degrees become more general. Participants report that they enjoy the focus on more challenging (rewarding) aspects of their jobs and feel more confident about problem solving. Sponsor companies add that the relationships developed with external technical specialists enhances opportunities for innovation and development. MetSkill was delivered to two major resource companies in Australia in 2012. This paper provides an outline of the program and the reasons for its success, and demonstrates how the learning model could be applied to groups of graduates in other engineering disciplines.

  3. Corruption: Engineers are Victims, Perpetrators or Both?

    Science.gov (United States)

    Pecujlija, M; Cosic, I; Nesic-Grubic, L; Drobnjak, S

    2015-08-01

    This study was conducted in Serbian companies on licensed engineers and in its first part included a total of 336 licensed engineers who voluntarily completed the questionnaires about their ethical orientation and attitudes toward corruption and in the second part 214 engineers who participated in the first survey, who voluntarily evaluated their company's business operations characteristics. This study has clearly shown that there is a direct significant influence of the engineer's ethical orientations and attitudes toward corruption on their evaluation of the characteristics of their respective companies regarding business operations. This research also clearly shows that only engineers with a strong deontological orientation, low ethical subjectivity, and strong readiness to fight corruption, low corruption acceptance and high awareness of corruption can successfully fight corruption, improve the business operations of their companies and make beneficial changes to society. Otherwise, they should be considered as corruption perpetrators, not just as its victims.

  4. Pumping services alliance: A new strategy for the 90's

    International Nuclear Information System (INIS)

    Milligan, M.R.; Smith, T.; Crombie, D.

    1993-01-01

    Shell Canada has forged a pumping services alliance with Nowsco Well Service Ltd. for an initial two year period. The alliance will cover pumping related services such as well cementation, well stimulation, coiled tubing work and, in the future could include other services such as pressure testing, corrosion inhibition treatments, flowline pigging, and pumping pipeline inspection tools. The alliance represents a major challenge in operating philosophy away from a competitive bidding strategy to a new strategy of forging business alliances that afford both parties benefits in a more cooperative mode. The alliance incorporates the service company more into the business of Shell Canada and comprises engineering and operations capability. The perceived benefits such an alliance would bring to the business are identified and the key issues that guided selection are documented. Detailed submissions from four major service companies were received and reviwed in a prequalification stage; final selection was made by a multi-disciplinary team. A joint mission statement was prepared that represented Nowsco's and Shell's vision of the alliance and helped guide the negotiations leading to a contract being struck complete with key result areas and performance measurement criteria. 5 refs

  5. Studies on Experimental Ontology and Knowledge Service Development in Bio-Environmental Engineering

    Science.gov (United States)

    Zhang, Yunliang

    2018-01-01

    The existing domain-related ontology and information service patterns are analyzed, and the main problems faced by the experimental scheme knowledge service were clarified. The ontology framework model for knowledge service of Bio-environmental Engineering was proposed from the aspects of experimental materials, experimental conditions and experimental instruments, and this ontology will be combined with existing knowledge organization systems to organize scientific and technological literatures, data and experimental schemes. With the similarity and priority calculation, it can improve the related domain research.

  6. Quality management in shipping companies

    Directory of Open Access Journals (Sweden)

    Đergović Dragana M.

    2017-01-01

    Full Text Available As international business becomes more competitive, companies are finding that they need to work more effectively to stay in business. Quality assurance has become very important to the majority of production and service companies with international activity. Shipping companies were also required to implement a quality management system. The huge importance of safety in maritime transport operations resulted in the International Safety Management Code (ISM Code by the International Maritime Organization. The general management system principles embodied by the maritime ISM Code and generics ISO standards, have enabled their complementary application in establishing a quality management system in shipping companies, within a safety management system as its subset.

  7. ENVIRONMENTAL REPORTING AND CORPORATE GOVERANANCE FOR FTSE 100 LISTED COMPANIES

    Directory of Open Access Journals (Sweden)

    IENCIU IONEL-ALIN

    2012-12-01

    Full Text Available Because environmental information reporting remains voluntary on an international scale, there are major difference in terms of quality and quantity of environmental information, reported by entities from varied sectors and countries. Within this study, I have focused on internal characteristics, consisting mainly in how the entity is managed, in order to identify the existence of certain associations between the characteristics of corporate governance and the existence of environmental reporting. The literature in the field suggests various results related to the correspondence between corporate governance characteristics and environmental reporting. Within the factors suggested by the literature are the board structure, presence of the board committee, the separation between the Chairman of the Board and the Chief Executive Officer, shareholder structure. The paper represent an empirical analyze on how corporate governance characteristics might explain the level of environmental reporting. I suggest a model comprising corporate governance characteristics like: board independence, board size, existence of a Social Responsibility Committee that could explain environmental reporting. The sample comprises 48 companies listed at London Stock Exchange FTSE 100. From FTSE 100 I select only the companies that activates in sectors of activity that may have an impact on the environment such as Aerospace & Defence, Automobiles & Parts, Beverages, Chemicals, Electricity, Food & Drug Retailers, Food Producers, Gas, Water & Multiutilities, General Industrials, Health Care Equipment & Services, Household Goods, Industrial Engineering, Mining, Oil & Gas Producers, Oil Equipment, Services & Distribution, Personal Goods, Pharmaceuticals & Biotechnology, Tobacco. My results show that, from the point of view of the London Stock Exchange FTSE 100 listed companies, the presence of an environmental committee in the board help reduce the conflict of interests between

  8. An Analysis of Customer’s Satisfaction Level to the Quality of Services Provided by Regional Water Supply Company (PDAM) of Kolaka Regency

    OpenAIRE

    Niar Astaginy

    2017-01-01

    The study is devoted to identifying the customer’s expectation for the service quality of the regional water supply company (PDAM) of Kolaka Regency, describing the customer’s perception of its service quality, and projecting the managerial implication to improve the quality of its services. The analysis methods used are conformity level analysis and important performance analysis. The analysis indicates that the highest expectation of the customer rests on the continuous supply of water with...

  9. Market research companies and new product development tools

    NARCIS (Netherlands)

    Nijssen, Edwin J.; Frambach, Ruud T.

    1998-01-01

    This research investigates (1) the share of new product development (NPD) research services in market research (MR) companies' turnover, (2) MR companies' awareness and use of NPD tools and the modifications made to these NPD tools, and (3) MR company managers' perceptions of the influence of client

  10. Natural gas annual 1993 supplement: Company profiles

    Energy Technology Data Exchange (ETDEWEB)

    1995-02-01

    The Natural Gas Annual provides information on the supply and disposition of natural gas to a wide audience including industry, consumers, Federal and State agencies, and educational institutions. This report, the Natural Gas Annual 1993 Supplement: Company Profiles, presents a detailed profile of 45 selected companies in the natural gas industry. The purpose of this report is to show the movement of natural gas through the various States served by the companies profiled. The companies in this report are interstate pipeline companies or local distribution companies (LDC`s). Interstate pipeline companies acquire gas supplies from company owned production, purchases from producers, and receipts for transportation for account of others. Pipeline systems, service area maps, company supply and disposition data are presented.

  11. Aspects Concerning the Adoption Cloud Computing Services by Companies

    OpenAIRE

    Narcisa Isaila

    2013-01-01

    Companies' need to streamline their costs, especially in the current crisis, has led to the search for solutions to reduce the expenses with specialized personnel, licenses purchase, investment in equipment, amortization of these costs and other expenses related to their maintenance. The complex informatics systems, often expensive, especially SMEs, are desired as possible investment in the future. One solution may be the adoption "cloud computing" technology and the companies will pay only t...

  12. Service hall in Number 1 Fukushima Nuclear Power Station, Tokyo Electric Power Company, Inc

    International Nuclear Information System (INIS)

    Tawara, Shigesuke

    1979-01-01

    There are six BWR type nuclear power plants in the Number 1 Fukushima Nuclear Power Station, Tokyo Electric Power Company, Inc. The service hall of the station is located near the entrance of the station. In the center of this service hall, there is the model of a nuclear reactor of full scale. This mock-up shows the core region in the reactor pressure vessel for the number one plant. The diameter and the thickness of the pressure vessel are about 5 m and 16 cm, respectively. The fuel assemblies and control rods are set just like the actual reactor, and the start-up operation of the reactor is shown colorfully and dynamically by pushing a button. When the control rods are pulled out, the boiling of water is demonstrated. The 1/50 scale model of the sixth plant with the power generating capacity of 1100 MWe is set, and this model is linked to the mock-up of reactor written above. The operations of a recirculating loop, a turbine and a condenser are shown by switching on and off lamps. The other exhibitions are shielding concrete wall, ECCS model, and many kinds of panels and models. This service hall is incorporated in the course of study and observation of civics. The good environmental effects to fishes and shells are explained in this service hall. Official buildings and schools are built near the service hall utilizing the tax and grant concerning power generation. This service hall contributes to give much freedom from anxiety to the public by the tour. (Nakai, Y.)

  13. Engine Tune-up Service. Unit 6: Emission Control Systems. Posttests. Automotive Mechanics Curriculum.

    Science.gov (United States)

    Morse, David T.; May, Theodore R.

    This book of posttests is designed to accompany the Engine Tune-Up Service Student Guide for Unit 6, Emission Control Systems, available separately as CE 031 220. Focus of the posttests is inspecting, testing, and servicing emission control systems. One multiple choice posttest is provided that covers the seven performance objectives contained in…

  14. What to provide and how to provide it? : - a study on small companies' demand for audit and alternative services

    OpenAIRE

    Franzén, Liza

    2010-01-01

    The 1st of July 2010 is the statutory audit going to be abolished in Sweden. After the abolition 96 % of the limited companies do not have to conduct an audit.  This research will therefore study the small companies’ demand for audit and alternative services, and how the services shall be provided to best align with the clients’ demands. This study will be conducted with a positivistic perception of knowledge, since the aim is to explain what factors that affect the companies’ demand. With st...

  15. How the Kano model contributes to Kansei engineering in services.

    Science.gov (United States)

    Hartono, Markus; Chuan, Tan Kay

    2011-11-01

    Recent studies show that products and services hold great appeal if they are attractively designed to elicit emotional feelings from customers. Kansei engineering (KE) has good potential to provide a competitive advantage to those able to read and translate customer affect and emotion in actual product and services. This study introduces an integrative framework of the Kano model and KE, applied to services. The Kano model was used and inserted into KE to exhibit the relationship between service attribute performance and customer emotional response. Essentially, the Kano model categorises service attribute quality into three major groups (must-be [M], one-dimensional [O] and attractive [A]). The findings of a case study that involved 100 tourists who stayed in luxury 4- and 5-star hotels are presented. As a practical matter, this research provides insight on which service attributes deserve more attention with regard to their significant impact on customer emotional needs. STATEMENT OF RELEVANCE: Apart from cognitive evaluation, emotions and hedonism play a big role in service encounters. Through a focus on delighting qualities of service attributes, this research enables service providers and managers to establish the extent to which they prioritise their improvement efforts and to always satisfy their customer emotions beyond expectation.

  16. Areva attracted to Slovakia by engineers

    International Nuclear Information System (INIS)

    Slovak, K.

    2006-01-01

    The expected growth of demand in nuclear power stations and technologies compelled the French-German company Areva NP to look for other possibilities for expansion. The company belongs to the French energy concern, Areva, which employs almost sixty thousand people worldwide and which last year achieved revenues of ten billion EUR. A joint venture between the French company and the German company Siemens - Areva NP - designs and manufactures software and hardware for security and automation technologies in nuclear power stations. Areva NP Controls, a subsidiary of the company, has been operating in Bratislava from 1 July. The plan is that Slovak engineers will design hardware and software to be used in nuclear power station security systems around the world. The decision to open an engineering office in Bratislava was made after the management at the German head office realised the need for three hundred new engineers. T his many quality people are not available in Germany right now , said Franz Hilbert, the boss of the Slovak subsidiary. The company decided between the Czech Republic, Russia and India. In the end, Bratislava was chosen. F. Hilbert added that Slovakia has many quality people, but that lower labour costs also played a role in the decision-making process. The company plans to employ half of the required three hundred engineers in Bratislava and the remainder in Erlangen. About a dozen engineers are currently working in this Slovak company, some of whom are currently borrowed from partners. The view is that within five years about one hundred engineers will work in Slovakia under domestic management. According to F. Hilbert, the meeting of the Slovak and German cultures is trouble free, even though some differences can still be seen. 'We are better in planning and in fulfilling those plans, while the Slovaks are great at improvising. We are able to complement and learn from each other', said F. Hilbert. (authors)

  17. Service innovation in China

    DEFF Research Database (Denmark)

    Slepniov, Dmitrij; Jin, Jun

    2014-01-01

    Purpose – The aim of this paper is to advance our understanding of service innovation in China and to identify the major drivers and impediments for manufacturing companies pushing into services in China. Design/methodology/approach – By employing an in-depth longitudinal case of a Chinese company...... Chinese cities. Both internal and external factors played a significant role in influencing the development and implementation of service innovation in the case. The paper details and discusses the factors that affect service innovation in China. Research Limitations – The study is exposed...... in informing our expectations about the push of many Chinese manufacturing companies into services. The paper provides insights into the development and diffusion of service innovation in many fast transforming industrial companies in China. Lessons for other developing countries can also be drawn from...

  18. Effects of Security and Privacy Concerns on using of Cloud Services in Energy Industry, an Oil and Gas Company: A Case Study

    OpenAIRE

    Alireza Poorebrahimi; Fatemeh SoleimaniRoozbahani

    2015-01-01

    The topic of ‘‘the cloud’’ has attracted significant attention throughout the past few years. It allows resource sharing that includes software, platform and infrastructure by means of virtualization. Cloud Adoption in Oil & Gas companies have approached cloud with caution, but they are increasingly deploying cloud services. Energy companies have carefully weighed whether they should opt for a public cloud versus a private one, and which applications are fit for deployment via the cloud. For ...

  19. Training of system engineers for Salem and Hope Creek nuclear power plant personnel

    International Nuclear Information System (INIS)

    Ketcham, S.

    1988-01-01

    To establish and maintain a high level of plant reliability at a nuclear power station, a conscientious, integrated, day-to-day effort is required from operations and maintenance personnel, as well as the engineering support groups. The catalyst and focus to ensure that this occurs within the Public Service Electric and Gas Company system is the station system engineer. These engineers have total responsibility for their designated systems. For these individuals to communicate with the operations and maintenance departments effectively, they must have an understanding of the design and operation of each and every system and the effect they may have on the overall plant. (author)

  20. 77 FR 60981 - TGP Granada, LLC and Roosevelt Wind Ranch, LLC v. Public Service Company of New Mexico, Tortoise...

    Science.gov (United States)

    2012-10-05

    ...; EL12-43-000, EL12-43-001 TGP Granada, LLC and Roosevelt Wind Ranch, LLC v. Public Service Company of New Mexico, Tortoise Capital Resources Corp.; TGP Granada, LLC and Roosevelt Wind Ranch, LLC; Notice... over capacity on the Eastern Interconnection Project. \\1\\ TGP Granada, LLC v. Pub. Serv. Co. of New...

  1. From outbound to inbound marketing for a web-development company

    OpenAIRE

    Liukkonen, Maria

    2016-01-01

    The objective of the thesis is transformation from outbound to inbound marketing of a web-development company based on social media channels. The company is called Tulikipuna and it offers web-development services, coding for web, intelligent websites solutions and software services to all kinds of corporate clients and companies. The theoretical framework was based on defining concept of digital marketing; the difference between otbound and inbound marketing,social media sites and curre...

  2. Production, Innovation and Service Networks

    DEFF Research Database (Denmark)

    Slepniov, Dmitrij; Wæhrens, Brian Vejrum; Johansen, John

    2012-01-01

    Production, innovation and service networks of companies all over the world become increasingly decentralised, specialised and interdependent. These three characteristics combined inevitably lead to the formation of complex configurations of resources, crossing both national and organisational...... borders. The existing studies do not adequately address the complex interplay between co-evolving production, innovation and service networks. The widening geographical and cognitive gaps between these networks mean that coordinating them and managing their interfaces in a global operations context...... are becoming strategically important. The purpose of this paper is to address this issue and to develop a number of propositions about the development and organisation of these networks. The paper highlights the critical importance of engineering operations in this process. The propositions are developed...

  3. Engine Tune-Up Service. Unit 4: Secondary Circuit. Student Guide. Automotive Mechanics Curriculum.

    Science.gov (United States)

    Bacon, E. Miles

    This student guide is for Unit 4, Secondary Circuit, in the Engine Tune-Up Service portion of the Automotive Mechanics Curriculum. It deals with how to test and service the secondary ignition circuit. A companion review exercise book and posttests are available separately as CE 031 215-216. An introduction tells how this unit fits into the total…

  4. Engine Tune-up Service. Unit 2: Charging System. Student Guide. Automotive Mechanics Curriculum.

    Science.gov (United States)

    Richardson, Roger L.; Bacon, E. Miles

    This student guide is for Unit 2, Charging System, in the Engine Tune-Up Service portion of the Automotive Mechanics Curriculum. It deals with how to test the charging system. A companion review exercise book and posttests are available separately as CE 031 209-210. An introduction tells how this unit fits into the total tune-up service, defines…

  5. Service Innovation and Customers’ Involvement in Service Industry in Kosovo

    Directory of Open Access Journals (Sweden)

    MSc. Vjosa Mullatahiri

    2014-06-01

    Full Text Available New developments in the economic arena and rapid technological changes have shifted the economic power from company to customer. As a result, companies changed their approach toward customers’ involvement in new product and/or service development. Usually, innovations are driven by inventions. But not all inventions are successful innovations. Hence, to be successful, inventions should be explored to meet customer needs and demands, and commercialized to make the company profitable (DTI - Occasional Paper No 9, 2007. According to Lowe and Marriott (2006 the innovation is a process of creating and transforming products, services, and organizational processes that are crucial for companies who want to compete in a highly dynamic and competitive market. In this regard, the paper aims to explore the interrelation between market and innovation in services industry, whilst analyzing both customers’ impact in new service development (NSD and Kosovo’s service providers approach in including customers in service development processes. The findings highlight an increased customer power over the NSD processes as a result of their demand and unwillingness to bear the cost of or experiment with new, untested services. Given these developments service providers have started to change their approach of creating and transforming services, namely by involving customers in the service design and development processes, in order to stimulate interest for using and willingness to pay for new service.

  6. 17 CFR 256.923 - Outside services employed.

    Science.gov (United States)

    2010-04-01

    ...) UNIFORM SYSTEM OF ACCOUNTS FOR MUTUAL SERVICE COMPANIES AND SUBSIDIARY SERVICE COMPANIES, PUBLIC UTILITY HOLDING COMPANY ACT OF 1935 2. Expense § 256.923 Outside services employed. (a) This account shall include... services. (b) Records shall be so maintained to permit ready analysis showing nature of service, identity...

  7. On the rate of return and risk factors to international oil companies in Iran's buy-back service contracts

    International Nuclear Information System (INIS)

    Ghandi, Abbas; Lin Lawell, C.-Y. Cynthia

    2017-01-01

    We analyze the rate of return (ROR) and risk factors faced by Shell Exploration, an international oil company (IOC), in its Soroosh and Nowrooz buy-back service contract in Iran. In particular, based on our models of cash flow, we analyze the buy-back contract specific risk factors that can contribute to a reduction in the rate of return for the international oil company. Our cash flow models resemble the cash flow of buy-back service contracts before the Iranian government changed the way it determined the capital cost ceiling and pre-defined the oil price in these contracts in 2008–2009. Our actual and contractual cash flow models reveal that Shell Exploration's actual ROR was much lower than the contractual level. Furthermore, we find that among the risk factors that we considered, a capital cost overrun has the greatest negative effect on the IOC's ROR. Moreover, we show that there is a potential for modifying the contracts in order for the IOC to face an actual ROR closer to the contractual ROR even if the contract faces cost overrun or delay, without exceeding the maximum contractual ROR that the National Iranian Oil Company is willing to give. - Highlights: • Buy-back contract specific risk factors can reduce the rate of return. • Shell Exploration's actual ROR was much lower than the contractual level. • A capital cost overrun has the greatest negative effect on the rate of return. • Contracts can be modified to better share the risk.

  8. Mensuração da qualidade de serviço em empresas de fast food Measuring service quality in fast food companies

    Directory of Open Access Journals (Sweden)

    Melise Dantas Machado

    2006-05-01

    Full Text Available As mais importantes teorias sobre serviço afirmam que o consumidor estará satisfeito se perceber no serviço prestado um desempenho melhor ou igual às suas expectativas. A comparação entre a percepção de desempenho e a expectativa do consumidor em relação a cada item de serviço fornecerá o Gap (lacuna de satisfação. Quanto maior esse Gap, mais insatisfeito estará o consumidor com relação ao serviço prestado. Considerando este constructo, o objetivo deste artigo é verificar as determinantes da qualidade de serviço em empresas fast food. Para tanto, um instrumento de mensuração da qualidade em serviço - SERVQUAL - foi adaptado ao setor em questão e um survey foi realizado com 120 consumidores. Pelos resultados obtidos, pode-se verificar que a empresa pesquisada satisfaz os consumidores no que diz respeito a duas dimensões da qualidade e tem uma avaliação negativa para outras quatro, o que indica que ações de melhoria devem ser tomadas para satisfazer efetivamente os consumidores.The most important theories about service state that the consumer is satisfied if he considers the service meets or exceeds his expectations. A comparison of the consumer's perception of the performance and his expectations regarding each aspect of the service indicates the satisfaction gap. The greater the gap the higher the consumer's dissatisfaction with the service. Based on this assumption, this paper aims to identify the factors that determine the quality of services rendered by fast food companies. To this end, a quality-measuring instrument - SERVQUAL - was adapted to this business sector and a survey was carried out involving 120 customers of a specific fast food company. The results indicated that the company satisfied its customers in two quality dimensions but was negatively evaluated in four others, indicating the need for actions aimed at improving its service in order to effectively satisfy its customers.

  9. Computalog; no resting on laurels for this company

    International Nuclear Information System (INIS)

    Jaremko, G.

    1997-01-01

    Computalog, one of the Canadian oilfield service sector's strongest survivors, is celebrating its 25th anniversary in 1997. In an interview with 'Oilweek' the company's president confidently predicted that in the not-too-distant future, the company will derive at least half of its revenues from foreign sources. Considerable progress has already been made towards this goal: in 1996 some 30 per cent of revenues have been derived from operations in the United States, Russia, India, China, Argentina and Venezuela. Currently, the company has 1023 employees (80 in Calgary), and dominates the Canadian market for 'wireline services' of recording or logging features of wells with increasingly elaborate, computerized electronic instruments. In addition to its core business, the company is active in directional and horizontal drilling, product sales, manufacturing, and research and development. Although majority Canadian-owned, and perceived to be a primarily Canadian company, its current goal is to gain greater exposure on the global market and to have a larger following on Wall Street

  10. Opinions of the managers of the SMEs in Brasov concerning the need of accounting information offered by the companies that provide accounting services

    Directory of Open Access Journals (Sweden)

    Anton, C. E.

    2011-01-01

    Full Text Available In the business world, all the managers of the companies are interested in consolidating their position against the competitors. This involves information concerning the competition environment, but also information concerning the administration system. Consequently, the accounting information and the financial management are strongly connected. This paper aims at emphasizing the need of financial-accounting information in the management of the trade companies. Consequently, we focused on identifying the types of accounting reports requested by the managers of the SMEs in Brasov, from the companies that provide accounting services with whom they collaborate, and also on identifying the goal for which this information are used.

  11. Long-term Service (O&M) Contract

    International Nuclear Information System (INIS)

    Salkov, E.

    2016-01-01

    The companies of State Corporation have the highest competencies in servicing VVER based NPPs. Rusatom Service JSC is a specialized service company, a single point of contact for maintenance of foreign NPPs. The company performs orders in seven countries and is a leader of service market in three countries. Its value of orders is about $500 million

  12. EIIS: An Educational Information Intelligent Search Engine Supported by Semantic Services

    Science.gov (United States)

    Huang, Chang-Qin; Duan, Ru-Lin; Tang, Yong; Zhu, Zhi-Ting; Yan, Yong-Jian; Guo, Yu-Qing

    2011-01-01

    The semantic web brings a new opportunity for efficient information organization and search. To meet the special requirements of the educational field, this paper proposes an intelligent search engine enabled by educational semantic support service, where three kinds of searches are integrated into Educational Information Intelligent Search (EIIS)…

  13. 12 CFR 250.400 - Service of open-end investment company.

    Science.gov (United States)

    2010-01-01

    .... Accordingly, it is the opinion of the Board that if such a company is issuing or offering its redeemable stock... of securities, namely, capital stock, and it is apparent that the more or less continued process of redemption of the stock issued by such a company would restrict and contract its activities if it did not...

  14. Falling R and D in oil companies

    International Nuclear Information System (INIS)

    Creusen, H.; Minne, B.

    2000-01-01

    During the last decade, the research expenditures of the 11 major oil companies and two specialised oil engineers have dropped worldwide. To explain this trend, this article points to an R and D race among the companies and to certain common expectations. The race is due to the absence of knowledge spillovers across the companies, because they need to keep their process innovations secret. Common expectations regarding the high risks of research for new energy sources leads to wait-and-see behaviour instead of own research. A small increase in research efficiency partly compensates for the drop in R and D

  15. VUJE, Inc. Company mission

    International Nuclear Information System (INIS)

    2008-01-01

    VUJE is an engineering company that performs design, supply, implementation, research and training activities, particularly in the field of nuclear and conventional power generation. Our earlier research specialization in the field of nuclear power generation has gradually diversified into design and engineering activities during performing particular tasks. Nowadays we are able to provide all activities related to construction, operation, modernisation and finally termination of operation mainly of power generating facilities. Our objective is to offer complex, professional and quality solutions according to our customers' needs and thus assist to show real asset of nuclear energy generation. (author)

  16. Engine Tune-Up Service. Unit 3: Primary Circuit. Student Guide. Automotive Mechanics Curriculum.

    Science.gov (United States)

    Bacon, E. Miles

    This student guide is for Unit 3, Primary Circuit, in the Engine Tune-Up Service portion of the Automotive Mechanics Curriculum. It deals with how to test the primary ignition circuit. A companion review exercise book and posttests are available separately as CE 031 212-213. An introduction tells how this unit fits into the total tune-up service,…

  17. Design considerations regarding the development of an interdisciplinary engineering innovation course involving collaboration with small and micro-sized companies

    DEFF Research Database (Denmark)

    Christiansen, Nynne Budtz; Ashworth, David; Ulrich, Mai-Mai

    2014-01-01

    This paper discusses some of the issues and dilemmas that have come up when designing courses aimed at teaching innovation competencies to engineering students through means of authentic industry collaboration with small and medium sized enterprises (SME). The paper is focused around the phase...... of designing the course SME Innovation and Intrapreneurship where the aim has been to create a match between the company need for short, result oriented innovation projects and the structured professional and interdisciplinary learning goals for a coming bachelor of engineering. The main dilemmas...... in the development have evolved around the concept of bridging real-life with a university learning context, the question of how to change teaching and exam structure to support new and different learning objectives, as well as the challenges of handling interdisciplinary teams. The 13 week, 10 ECTS credit course...

  18. The thinking of Cloud computing in the digital construction of the oil companies

    Science.gov (United States)

    CaoLei, Qizhilin; Dengsheng, Lei

    In order to speed up digital construction of the oil companies and enhance productivity and decision-support capabilities while avoiding the disadvantages from the waste of the original process of building digital and duplication of development and input. This paper presents a cloud-based models for the build in the digital construction of the oil companies that National oil companies though the private network will join the cloud data of the oil companies and service center equipment integrated into a whole cloud system, then according to the needs of various departments to prepare their own virtual service center, which can provide a strong service industry and computing power for the Oil companies.

  19. Supply chain management as the company engine in automotive manufacturing

    OpenAIRE

    Ferriols Martínez, Francisco José; Mula, Josefa; Díaz-Madroñero Boluda, Francisco Manuel

    2013-01-01

    ©2013 International Federation of Automatic Control (IFAC). Originally published in IFAC-PapersOnLine (www.ifac-papersonline.net) The objective of this paper is to define how to create a supply chain management (SCM) organizational structure with roles and responsibilities in a multinational company with a big part of the supply chain inside of the company. SCM means having under control the complete supply chain to decide the global optimal instead of summing up the optimal of each node i...

  20. Managing service excellence. Internal customer service training

    International Nuclear Information System (INIS)

    McAnulty, P.C.

    1991-01-01

    WHO ARE OUR CUSTOMERS? Electric Users, regulators, vendors, suppliers, or our own employees? The answer is ALL exclamation point They are all customers. Regardless if they are external or internal customers, one must focus on quality of service delivery in order to maintain customer satisfaction. The most successful companies are quickly realizing that managing SERVICE EX NCE is our only future. For the next decade, the issue of service quality will exceed the issue of productivity. It is very easy to see that the business behind a utility is serving our electric consumers. However, internal customer service - service excellence to employees inside a company is the foundation for success. This paper describes a training program that is being implemented across Duke Power for employees on internal customer service. How we provide service to each other within a company impacts service quality to our external customers. This training refocuses behaviors and perceptions so to concentrate on quality service delivery to our internal customers - our employees. We all have positive and negative experiences with obtaining quality service by either external organizations or internal employees. Therefore, we start with a common foundation. Whether it be a supplier, vendor, or a station administrative group, we have experienced either excellent or poor customer service. All of us have potential in managing the delivery of excellent customer service. However, many of us may need new perspectives so to add depth with which we view and manage service excellence to our internal customers

  1. Establishing the Overall Service Quality of Engineering Education: Fuzzy Logic Approach

    Science.gov (United States)

    Shekhar, N. Chandra; Venkatasubbaiah, K.; Kandukuria, N. R.

    2012-01-01

    Measuring overall service quality (OSQ) is gaining prominence in higher education due to the increased competition among engineering education institutions (EEIs) and growing awareness about value for money among the public. Determination of OSQ on certain institutional aspects is done by various agencies throughout the world. Each system uses a…

  2. Lean Start-up in Established Companies

    DEFF Research Database (Denmark)

    Goduscheit, René Chester

    2018-01-01

    Lean start-up is an emergent perspective on how entrepreneurs can bring new products and services to the market. This approach challenges the dominant role of lengthy business plans, linear product development processes, and seeking complete overview of the potential of the new products....../services before market launch. Instead it suggests that start-ups could benefit from a ‘minimum-viable product’ approach where products and services are launched when they contain critical features. The emphasis in the lean start-up approach is on business models rather than the elaborate business plan...... at the companies (strategy meetings, development workshops etc.). The aim is to shed light on the implications for companies that seek to employ lean start-up. These implications will be aimed at aspects like innovation management, organizational structure, customer relations etc....

  3. How Could Companies Engage in Sustainable Landscape Management? An Exploratory Perspective

    Directory of Open Access Journals (Sweden)

    Paul Opdam

    2018-01-01

    Full Text Available Current concepts that aim to align economic development with sustainability, such as the circular and green economy, often consider natural systems as externalities. We extend the green economy concept by including the landscape as the provider of social, economic and environmental values. Our aim is to explore how companies could engage in creating landscape-inclusive solutions for sustainable landscapes. We propose a conceptual model of the relationship between companies and landscape services based on a demand for landscape benefits by companies, implications for wider society. We present a short overview of how scientists addressed the role of companies in landscape-inclusive solutions. We also give some examples taken from the World Wide Web to illustrate the variety of ways in which companies already invest in landscape services. Our findings suggest that the relationship between companies and landscapes is not yet strongly recognized in sustainability science. However, examples from practice show that some companies do recognize the added values of landscape services, to the extent that they invest in landscape management. We conclude that future research should provide information on the added value of landscape-inclusive solutions to companies, and increase their capacity to engage in regional social–ecological networks.

  4. Integrated services

    International Nuclear Information System (INIS)

    Chafcouloff, S.; Michel, G.; Trice, M.; Clark, G.; Cosad, C.; Forbes, K.

    1995-01-01

    Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

  5. Integrated services

    Energy Technology Data Exchange (ETDEWEB)

    Chafcouloff, S.; Michel, G.; Trice, M. [Schlumberger Integrated Project Management Group, Montrouge (France); Clark, G. [Schlumberger Testing Services, Aberdeen (United Kingdom); Cosad, C.; Forbes, K. [Schlumberger Integrated Project Management Group, Aberdeen (United Kingdom)

    1995-12-31

    Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

  6. Do we educate engineers that can engineer?

    DEFF Research Database (Denmark)

    Nyborg, Mads; Probst, Christian W.

    2017-01-01

    results, we decided to target students who have at least passed the first four terms, and companies that have hosted a significant number of students in the last 3 years in internships or for the final thesis. These companies interact with the students for almost one year at the end of their studies......, providing a good foundation for the company supervisors to answer questions about the students’ abilities as an engineer. In this paper, we discuss the design and result of the questionnaire, and the obtained results. As mentioned above, the survey will give us and the CDIO community detailed insights...

  7. 78 FR 42804 - SST Truck Company, LLC, a Navistar, Inc. Company Including On-Site Leased Workers From Employee...

    Science.gov (United States)

    2013-07-17

    ... Contract Services, Encore, International Business Machines (IBM), Akzo Nobel, US Security, ASF Logistics... Services, Encore, International Business Machines (IBM), Akzo Nobel, US Security, ASF Logistics, LLC... class 4-8 trucks. The company reports that workers leased from Encore, International Business Machines...

  8. Managing customer service.

    Science.gov (United States)

    Paget, Zoe

    2015-02-28

    Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's directors. British Veterinary Association.

  9. 76 FR 10595 - Formations of, Acquisitions by, and Mergers of Bank Holding Companies

    Science.gov (United States)

    2011-02-25

    ... engage in real estate settlement servicing; trust company functions; tax planning and tax preparation..., Milwaukee, Wisconsin, and thereby engage in real estate settlement servicing; trust company functions; tax planning and tax preparation services, pursuant to sections 225.28(b)(2), (b)(5), and (b)(6) of Regulation...

  10. Survey of Media Forms and Information Flow Models in Microsystems Companies

    Science.gov (United States)

    Durugbo, Christopher; Tiwari, Ashutosh; Alcock, Jeffery R.

    The paper presents the findings of a survey of 40 microsystems companies that was carried out to determine the use and the purpose of use of media forms and information flow models within these companies. These companies as 'product-service systems' delivered integrated products and services to realise customer solutions. Data collection was carried out by means of an online survey over 3 months. The survey revealed that 42.5% of respondents made use of data flow diagrams and 10% made use of design structure matrices. The survey also suggests that a majority of companies (75%) made use of textual and diagrammatic media forms for communication, analysis, documentation and representation during design and development processes. The paper also discusses the implications of the survey findings to product-service systems.

  11. Engine Tune-up Service. Unit 4: Secondary Circuit. Review Exercise Book. Automotive Mechanics Curriculum.

    Science.gov (United States)

    Bacon, E. Miles

    This book of pretests and review exercises is designed to accompany the Engine Tune-Up Service Student Guide for Unit 4, Secondary Circuit, available separately as CE 031 214. Focus of the exercises and pretests is testing and servicing the secondary ignition circuit. Pretests and performance checklists are provided for each of the seven…

  12. Engine Tune-up Service. Unit 6: Emission Control Systems. Student Guide. Automotive Mechanics Curriculum.

    Science.gov (United States)

    Bacon, E. Miles

    This student guide is for Unit 6, Emission Control Systems, in the Engine Tune-Up Service portion of the Automotive Mechanics Curriculum. It deals with inspecting, testing, and servicing an emission control system. A companion review exercise book and posttests are available separately as CE 031 221-222. An introduction tells how this unit fits…

  13. Engine Tune-Up Service. Unit 5: Fuel and Carburetion Systems. Posttests. Automotive Mechanics Curriculum.

    Science.gov (United States)

    Morse, David T.

    This book of posttests is designed to accompany the Engine Tune-Up Service Student Guide for Unit 5, Fuel and Carburetion Systems; available separately as CE 031 217. Focus of the posttests is the inspecting and servicing of the fuel and carburetion systems. One multiple choice posttest is provided that covers the 10 performance objectives…

  14. 18 CFR 367.23 - Transactions with non-associate companies.

    Science.gov (United States)

    2010-04-01

    ... excess or deficiency of the cost on servicing the non-associate companies must be charged to account 458... charged to account 458.4 (§ 367.4584). In computing charges to associate companies for any calendar year, any net credit in this account must be deducted from amounts reimbursable by associate companies as...

  15. Plant-specific evaluations of Transamerica Delaval diesel engines for nuclear service

    International Nuclear Information System (INIS)

    Dingee, D.A.; Laity, W.W.; Nesbitt, J.F.

    1985-03-01

    This paper discusses the approach taken to evlauate the readiness of Transamerica Delaval, Inc. (TDI) diesel generators for nuclear service at five power plants: Catawba, Comanche Peak, Grand Gulf, San Onofre, and Shoreham. TDI engines in these and other nuclear power plants have been the subject of a coordinated effort by 13 nuclear utilities to address reliability and quality issues. The utilities formed the TDI Diesel Generator Owners' Group and prepared a comprehensive plan for requalifying the engines as emergency power sources. Prior to full implementation of the plan by the Owners' Group and final review of the findings by the US Nuclear Regulatory Commission, several member plants became candidates for operating licenses. The TDI engines in those plants, including the five listed above, were evaluated on a case-by-case basis, taking into consideration the factors discussed in this paper. 2 refs

  16. Technical engineering services in support of the Nike-Tomahawk sounding rocket vehicle system

    Science.gov (United States)

    1972-01-01

    Task assignments in support of the Nike-Tomahawk vehicles, which were completed from May, 1970 through November 1972 are reported. The services reported include: analytical, design and drafting, fabrication and modification, and field engineering.

  17. An Investigation of Women Engineers in Non-Traditional Occupations in the Thai Construction Industry

    Directory of Open Access Journals (Sweden)

    Nuanthip Kaewsri

    2011-06-01

    Full Text Available For over a decade, the public and the private sectors have carried out research aimed at attracting women engineers to the construction industry and retaining them. However, studies on women engineers working in other types of construction-related businesses apart from contractor companies such as consultancies, developers, etc., have not been many. This paper aims to examine the experiences of women engineers in non-traditional careers and the implications for their turnover. A literature search on women’s careers in construction was performed in conjunction with semi-structured interviews with a sampling of 141 individuals. Results from three viewpoints, viz those of professional men and women engineers in contractor companies, and women engineers in non-contractor companies, were found to differ in many respects, including their opinions about career advancement, career path and the difficulties involved. It was also found that women engineers in contractor companies were much more affected by problems such as sexual harassment, work-life conflicts and equal opportunity than women engineers in non-contractor companies. Turnover rates of women engineers and their reasons for leaving were examined. Women engineers, particularly those in contractor companies, had to confront more barriers in non-traditional careers than their male counterparts.  Nonetheless, working in non-contractor companies provides a viable alternative for women engineers who want to have successful careers in the Thai construction industry.

  18. Relationships among Components of Insurance Companies and Services’ Quality

    Directory of Open Access Journals (Sweden)

    Šebjan Urban

    2014-11-01

    Full Text Available Background and Purpose: An increasing number of insurance companies and the intensity of competition in this field require research on customer perceptions of the components of insurance services and insurance company. The objective of this study was to examine the conceptual model and to study the relationships between customer perceptions of the innovation, reputation, adequacy of premium, and adequacy of information about the coverage of insurance services.

  19. An assessment of the radiation protection programme within a major multi-national oil service company

    International Nuclear Information System (INIS)

    Nelis, P.; Simpkin, P.; Christie, K.

    2002-01-01

    In this paper we are going to look at the radiation protection programme which has been developed within one of the corporation's newer operating divisions, Baker Hughes INTEQ, which is a major supplier of drilling and real-time formation evaluation services. These enable the company to steer and drill complex wells, in the most challenging down-hole environments, into multiple target zones in oil and gas reservoirs. We will focus here on INTEQ's measurement while drilling or MWD services. These provide precise well navigation information and evaluation of the formation being drilled through, in real time, to the rig operators. Prior to the development of MWD technology, such information could only be obtained by lowering equipment into the hole after the drill had been removed, using wireline logging techniques. MWD tools carrying radioactive sources, commonly known in the oil field, albeit incorrectly, as nuclear tools, provide information on the density and porosity of the underground formation being drilled through

  20. The Key Factors of Selecting Electronics Manufacturing Service Suppliers – an Example of Company U in Taiwan

    Directory of Open Access Journals (Sweden)

    Chiu Hui-Feng

    2015-12-01

    Full Text Available In a highly competitive environment with a developed network, the customers of electronics manufacturing service (EMS manufacturers always seek a wide range of choices. EMS manufacturers can attract loyal customers and establish long-term partnerships if they understand and satisfy their customers’ needs to execute a response plan successfully with limited resources. If these conditions are met, EMS manufacturers can create high customer equity. This study investigates how the demand of downstream enterprises can be satisfied on the basis of the opinion of upstream suppliers in the electronics manufacturing industry. Domestic and foreign literature related to the dimensions and elements of supplier evaluation criteria were investigated to extract 22 elements of supplier selection by corporate customers. Five supplier evaluation dimensions were then established through interviews with the internal experts of the case company. An analytic hierarchy process-based (AHP-based approach is used to design the questionnaire for the external corporate customers of the case company. The questionnaire is then used to investigate the supplier evaluation criteria of the customers of EMS manufacturers. Conclusions and suggestions are provided on the basis of the results to provide the case company with references that can be used to develop and maintain customer relationship and create high customer equity.

  1. The evaluation of the status of nondestructive testing (NDT) companies in the Philippines

    International Nuclear Information System (INIS)

    Mateo, Alejandro J.

    2002-10-01

    This research study assessed the present status of the NDT companies practicing the five techniques and methods in nondestructive testing and found answers to the following questions: what is the profile of the NDT companies and NDT personnel in terms of type, category of the company, number of years in operation, capitalization, nature of NDT services offered, number of certified NDT personnel their age, sex, marital status, educational attainment, monthly salary, NDT training and work experience of NDT personnel; what is the level of adequacy of the NDT companies based on the following organization-related factors: financial support human resources, availability of NDT/office equipment/vehicles, available facilities and quality systems; what is the status of the NDT companies in terms of level of performance, in-house activities, level of competitiveness and conformity with PNS-146:1998; are there significant differences in the perceptions of the respondent's on the status of the NDT companies when grouped according to age, sex, salary, work experience; and what personal and organizational-related factors affect the status of the NDT companies. The research study provided for the researcher an opportunity to identify and analyse the problems and concern of the local NDT sector to be able to recommend solutions for the NDT to attain the status of a profession and/or career and with all NDT companies and NDT personnel act as professionals in the performance of NDT services and other NDT-related activities. The study will achieve the following objectives: to the accredited NDT companies, the accreditation will provide the recognition of the companies as to the quality of personnel, equipment, and services they provide to the client; to the client, the accredited NDT companies will provide the assurance of the quality of personnel, equipment and service provided; to the other NDT companies, the accreditation of the NDT company will provide the impetus that they

  2. The growth of tissue engineering.

    Science.gov (United States)

    Lysaght, M J; Reyes, J

    2001-10-01

    This report draws upon data from a variety of sources to estimate the size, scope, and growth rate of the contemporary tissue engineering enterprise. At the beginning of 2001, tissue engineering research and development was being pursued by 3,300 scientists and support staff in more than 70 startup companies or business units with a combined annual expenditure of over $600 million. Spending by tissue engineering firms has been growing at a compound annual rate of 16%, and the aggregate investment since 1990 now exceeds $3.5 billion. At the beginning of 2001, the net capital value of the 16 publicly traded tissue engineering startups had reached $2.6 billion. Firms focusing on structural applications (skin, cartilage, bone, cardiac prosthesis, and the like) comprise the fastest growing segment. In contrast, efforts in biohybrid organs and other metabolic applications have contracted over the past few years. The number of companies involved in stem cells and regenerative medicine is rapidly increasing, and this area represents the most likely nidus of future growth for tissue engineering. A notable recent trend has been the emergence of a strong commercial activity in tissue engineering outside the United States, with at least 16 European or Australian companies (22% of total) now active.

  3. Company Stock in Pension Funds

    OpenAIRE

    Even, William E.; Macpherson, David

    2004-01-01

    This study examines several issues surrounding the tendency for some pension funds to invest in their own company’s stock. After reviewing the existing literature describing the benefits and costs of investing in company stock, the legislative environment surrounding company stock holdings is reviewed. Using data from Internal Revenue Service Form 5500 filings on the pension fund holdings of over 300,000 defined–contribution pension plans in the 1990s, we show that about one out of ten define...

  4. Academic Dishonesty: Assessing the Threat of Cheating Companies to Online Education

    Science.gov (United States)

    Malesky, L. Alvin, Jr.; Baley, John; Crow, Robert

    2016-01-01

    Academic dishonesty has evolved to keep pace with changes in higher education. Websites now advertise the service of taking online courses for students. This study examined one such online company. Representatives from the company were professional and delivered the advertised services. Two experienced faculty members who co-taught the course used…

  5. Distance Support In-Service Engineering for the High Energy Laser

    Science.gov (United States)

    2015-03-01

    FEL only) o Isoplanatic angle (if available) o Fried coherence length o Object distance o Dwell time o Laser spot size While many of the items...system and the HEL system. Acquisition Sensor Laser Subsystem Beam Shaping Sensor Suile . Range Finder -. Coarse Tracker . Fine Tracker Optical...distribution is unlimited DISTANCE SUPPORT IN-SERVICE ENGINEERING FOR THE HIGH ENERGY LASER by Team Raising HEL from a Distance Cohort 311-133O March

  6. Beefing up operations in service firms.

    Science.gov (United States)

    Chase, R B; Hayes, R H

    1991-01-01

    Many articles exhort service firm managers to empower workers and first-line supervisors, exploit technology, focus on the customer, and, above all, provide outstanding service. This article proposes a framework to help you evaluate your company's competitive standing in each of these areas. It discusses four types of companies on a continuum, from the company that is simply "available for service" to the firm that delivers world class service. The authors focus on operations, the function that controls the service encounter, and apply the manufacturing strategy paradigm to services as a means of implementing change.

  7. Environmental services coupled to food products and brands: food companies interests and on-farm accounting.

    Science.gov (United States)

    Kempa, Daniela

    2013-09-01

    Much research has been carried out on governmental support of agri environmental measures (AEM). However, little is known about demands on and incentives from the commercial market for environmental contributions of the farmers. The factors farm structures, level of remuneration and legal framework have been thoroughly investigated. However, demands of the food industry for environmentally friendly goods(1) and their effects on farmers' decisions have not yet been analyzed. Leading companies in the food industry have observed an increasing consumer awareness and, due to higher competition, see an additional need to communicate environmental benefits which result from either organic production methods or agri-environmental measures. To address this research deficit, two case studies were carried out. The first case study is a survey aimed at the industrial food producers' demands with regards to the environmental performance of supplying farms. Concurrently, within a second survey farmers were questioned to find out what conditions are required to implement agri-environmental measures beyond cross compliance and document their environmental performance. This article presents the outcomes of the first case study. The results show that food companies have an interest in the documentation of environmental benefits of supplying farms for their marketing strategies. Provision of support by finance or contract-design is also seen as appropriate tool to promote an environmentally friendly production. In turn the food producers' demand and support for documented environmental services can have a positive influence on farmers' decisions for implementation and documentation of these services. Thus, the surveys provide essential findings for further development of documentation strategies for environmental benefits within the supply chain. Copyright © 2012 Elsevier Ltd. All rights reserved.

  8. 47 CFR 54.207 - Service areas.

    Science.gov (United States)

    2010-10-01

    ... company to be other than such company's study area, the Commission will consider that proposed definition... definition of a service area served by a rural telephone company. (2) The Commission shall issue a Public... to consider a definition of a service area served by a rural telephone company that is different from...

  9. Collaborative Customer Management in Financial Services Alliances

    OpenAIRE

    Geib, Malte; Kolbe, Lutz; Brenner, Walter

    2004-01-01

    The integration of the financial services industry and many financial services companies' focus on core competencies have led to the emergence of financial services alliances. These alliances face a variety of challenges regarding an integrated approach to customer relationship management (CRM) by the partner companies.In this paper we describe the challenges derived from an analysis of five financial services companies that formed different financial services alliances. The main inhibitors o...

  10. Utilizing QFD model to determine quality characteristics of the products and priority needs of customers in the medical industry products (Case Study: Plasma seat product in mashhad`s Sahateb medical equipment company

    Directory of Open Access Journals (Sweden)

    Zeinab Armoun

    2012-10-01

    Full Text Available Quality Function Deployment (QFD as one of the quality engineering methods; originates from market study and product or service customers identification, where by determining their needs; tries to involve them in all stages of product or service development. This study uses QFD method to apply customers’ criteria in production of Coach Plasma in Mashhad`s Sahateb Company. Coach Plasma is used for healthy bloodletting. The proposed study of this paper designed and distributed a questionnaire, which includes identification & determination of customers’ needs and investigation of their satisfaction of manufactured products, while looking for technical and engineering characteristics related to their needs. The Coach Plasma costumers are categorized into two groups of local and external customers. Data collection was done based on available documents, experts opinions, structured interview with managers and questionnaire. Customers’ needs were studied in QFD teams. Collecting essential information such as needs importance degree and competitive benchmarking of customer`s needs, the weight of each need has been evaluated. In this research, House of Quality was used from first matrix of QFD leading to estimation of engineering & technical characteristics in order to enter to the quality deployment matrix. Take a look at obtained results, we could mention the role of each of these external factors in satisfaction of Sahateb Company customers and technical characteristics of the company in providing these factors and the prioritization of the customer's needs.

  11. Enterprise architecture approach to mining companies engineering

    Directory of Open Access Journals (Sweden)

    Ilin’ Igor

    2017-01-01

    Full Text Available As Russian economy is still largely oriented on commodities production, there are a lot of cities where mining and commodity-oriented enterprises are the backbone of city economy. The mentioned enterprises mostly define the life quality of citizens in such cities, thus there are high requirements for engineering of city-forming enterprises. The paper describes the enterprise architecture approach for management system engineering of the mining enterprises. The paper contains the model of the mining enterprise architecture, the approach to the development and implementation of an integrated management system based on the concept of enterprise architecture and the structure of information systems and information technology infrastructure of the mining enterprise.

  12. Garrett solar Brayton engine/generator status

    Science.gov (United States)

    Anson, B.

    1982-07-01

    The solar advanced gas turbine (SAGT-1) is being developed by the Garrett Turbine Engine Company, for use in a Brayton cycle power conversion module. The engine is derived from the advanced gas turbine (AGT101) now being developd by Garrett and Ford Motor Company for automotive use. The SAGT Program is presently funded for the design, fabrication and test of one engine at Garrett's Phoenix facility. The engine when mated with a solar receiver is called a power conversion module (PCU). The PCU is scheduled to be tested on JPL's test bed concentrator under a follow on phase of the program. Approximately 20 kw of electrical power will be generated.

  13. Investigating issues and challenges for customer involvement in business services innovation

    DEFF Research Database (Denmark)

    Nicolajsen, Hanne Westh; Hugger, Ada Scupola

    2011-01-01

    innovation processes to different degrees. However, actively involving customers in radical services innovation require a relationship between the customer company and the service provider that might be described as a partnership in which ongoing learning takes place to develop new solutions. The findings......Purpose – The paper aims to investigate how customers may contribute to radical innovation in consultancy services and the conditions needed for customers to be involved in such radical service innovations. Design/methodology/approach – The paper uses a qualitative case study approach including...... rich descriptions based primarily on interviews to investigate an extreme example of successful customer involvement in the development of radical service innovations at Ramboll, a leading Scandinavian engineering consultancy. Findings – The study reveals that customers may be involved in radical...

  14. Assessing the financial positions of Ontario`s new electricity companies

    Energy Technology Data Exchange (ETDEWEB)

    Connell, T. [Standard and Poor`s, Toronto, ON (Canada)

    1999-11-01

    This paper describes the methodology, including the criteria factors, comparable ratings and key credit issues used in assessing the financial positions of Ontario Power Generation Inc., and the Ontario Hydro Services Company. The rating criteria factors include both business factors (such as ownership structure, regulation, service area, operations, management, etc.,) and financial factors (e.g. financial policies and guidelines, recent financial performance, margin analysis, capital structure and borrowing plans, financial projections and sensitivities). Key credit issues include considerations of competitive dynamics, nuclear portfolio performance (for Genco), regulatory changes, cost control, capital spending program, retail business exposure, future financial performance. Comparisons are made with corresponding positions of comparable entities in Australia, Finland, New Zealand, the UK, and the USA. In the case of Ontario Power Generation Inc., the company is assessed to have significant advantages initially, but various uncertainties over the medium term warrant a more cautious view of the credit profile. For the Ontario Hydro Services Company the business risks appear to be low and moderate leverage entails a strong, stable credit profile. The overall assessment of the two companies is that while certain questions such as the workability and credibility of the new industry structure, the problem of stranded debt and questions about the liquidity of market participants remain unsolved, Ontario Power Generation Inc., and the Ontario Hydro Services Company ratings compare favorably with ratings of global industry peers.

  15. Engineering a plant community to deliver multiple ecosystem services.

    Science.gov (United States)

    Storkey, Jonathan; Döring, Thomas; Baddeley, John; Collins, Rosemary; Roderick, Stephen; Jones, Hannah; Watson, Christine

    2015-06-01

    The sustainable delivery of multiple ecosystem services requires the management of functionally diverse biological communities. In an agricultural context, an emphasis on food production has often led to a loss of biodiversity to the detriment of other ecosystem services such as the maintenance of soil health and pest regulation. In scenarios where multiple species can be grown together, it may be possible to better balance environmental and agronomic services through the targeted selection of companion species. We used the case study of legume-based cover crops to engineer a plant community that delivered the optimal balance of six ecosystem services: early productivity, regrowth following mowing, weed suppression, support of invertebrates, soil fertility building (measured as yield of following crop), and conservation of nutrients in the soil. An experimental species pool of 12 cultivated legume species was screened for a range of functional traits and ecosystem services at five sites across a geographical gradient in the United Kingdom. All possible species combinations were then analyzed, using a process-based model of plant competition, to identify the community that delivered the best balance of services at each site. In our system, low to intermediate levels of species richness (one to four species) that exploited functional contrasts in growth habit and phenology were identified as being optimal. The optimal solution was determined largely by the number of species and functional diversity represented by the starting species pool, emphasizing the importance of the initial selection of species for the screening experiments. The approach of using relationships between functional traits and ecosystem services to design multifunctional biological communities has the potential to inform the design of agricultural systems that better balance agronomic and environmental services and meet the current objective of European agricultural policy to maintain viable food

  16. Georgia Power Company's college degree program

    International Nuclear Information System (INIS)

    Coggin, C.L.

    1988-01-01

    The purpose of this paper is to describe Georgia Power Company's on-site college degree program for nuclear power plant personnel. In February 1986, the US Nuclear Regulatory Commission issued a policy statement concerning engineering expertise on shift (Generic Letter 86-04), which appeared in Volume 50, Number 208 of the October 28, 1985 Federal Register. One of the options available to nuclear power plant personnel to meet the requirement was the combined senior reactor operator/shift technical adviser position. One of the methods for meeting the option included a bachelor's degree in engineering technology for an accredited institution, including course work in the physical, mathematical, or engineering sciences

  17. A Virtual Company for Educational Purpose

    DEFF Research Database (Denmark)

    Thorsteinsson, Uffe

    1997-01-01

    The paper presents an overview of a proposed project with the goal to develop an educational system to be used for education of industrial engineer students at European universities. The system is based on Internet and multimedia applications and constists of following elements: A virtual company...

  18. Case Writing Projects in Co-Operation with Companies and Organizations

    OpenAIRE

    Bengtsson, Lars; Asplund, Carl-Johan

    2008-01-01

    The purpose of this paper is to present the process and evaluation of case writing projects in co-operation with companies and organizations in a course for engineering students. The case writing projects could provide an illustration and example framework for working with companies in constructing cases. Normally cases are constructed for teaching purposes in higher education. However, in order to get closer co-operation and more interest from the companies the authors encouraged the student...

  19. Using Problem Based Learning Methods from Engineering Education in Company Based Development

    DEFF Research Database (Denmark)

    Kofoed, Lise B.; Jørgensen, Frances

    2007-01-01

    This paper discusses how Problem-Based Learning (PBL) methods were used to support a Danish company in its efforts to become more of a 'learning organisation', characterized by sharing of knowledge and experiences. One of the central barriers to organisational learning in this company involved...

  20. The service Ouroboros: Designing personas service cycles

    DEFF Research Database (Denmark)

    Gudiksen, Sune Klok; Brandt, Eva

    2014-01-01

    Many companies investigate new business opportunities in a turn from product to service design. As service offerings expand over time and space, such notions as ‘customer journey’ or ‘service blueprint’ have been suggested to grasp and design the nature of the emergent services. However, we find ...... various customers’´service cycles....

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