WorldWideScience

Sample records for e-business e-government i3e

  1. A Survey of Current e-Business (E-Government

    Directory of Open Access Journals (Sweden)

    Don Vance Kerr

    2008-05-01

    Full Text Available The Internet is a dynamic part of the business scene and there have been many examples of success and failures of e-commerce and e-business ventures. A survey was administered asking questions about industries understanding of current e-business (e-government practices in Australia. The object of the survey was to provide a benchmark of current practice. The results of this survey could have a major impact on academic curricula. The survey was sent to 671 Australian Businesses and was addressed to the Chief Information Officer. Only twenty four usable questionnaires were returned and while it is accepted that this is a limited sample, disturbing trends have appeared with respect to the lack of strategic planning for information technology use particularly in medium sized businesses in Australia. In addition, relationships between key factors associated with the business objectives for their IT infrastructure and the benefits of the organisation’s Extranet, Intranet and Internet initiatives were identified.

  2. Research of e-business and e-government integration determinants in public procurement

    OpenAIRE

    Junevičius, Algis; Ereminaitė, Simona

    2011-01-01

    Internet media commercialization leads to the appearance of new business models. Starting discussion on e-business and e-government integration capabilities and new business models resulting from successfully completed ones that already existed in the traditional business models have enabled businesses to reduce costs, increase production and efficiency of the public service and quality. E-business and e-government is an integral part of modern economics, called knowledge economy. These two e...

  3. E Business

    OpenAIRE

    Temjanovski, Riste

    2012-01-01

    In contemporary economic science study of е-business becomes necessary and imperative in contemporary work. The purpose of the program is available in a clear and acceptable way to meet the needs, models, application and protection of electronic business. Here are the basic models of electronic commerce, electronic banking, e-business infrastructure and so on. Electronic business or short e-business aims to expand the powers of an organizational unit in the development of innovative inform...

  4. E-Government Dimension

    OpenAIRE

    Rosiyadi, Didi; Suryana, Nana; Cahyana, Ade; Nuryani, Nuryani

    2007-01-01

    Makalah ini mengemukakan E-Government Dimension yang merupakan salah satu hasil TahapanPengumpulan Data, dimana tahapan ini adalah bagian dari penelitian kompetitif di Lembaga Ilmu PengetahuanIndonesia 2007 yang sekarang sedang dilakukan. Data E-Government Dimension ini didapatkan dari berbagaisumber yang meliputi E-Government beberapa Negara di dunia, E-Government yang dibangun oleh beberapapenyedia aplikasi E-Government. E-Government Dimension terdiri dari tiga dimensi yaitu DemocraticDimen...

  5. Managing e-government

    DEFF Research Database (Denmark)

    Rose, Jeremy; Persson, John Stouby; Heeager, Lise Tordrup

    2015-01-01

    Public sector managers take much of the responsibility for selecting, commissioning, implementing and realising benefits from information technology (IT) projects. However, e-Government initiatives often suffer from complexity, vision failure, lack of goal clarity and insufficient commitment....... These problems may stem from value traditions that are deeply ingrained in managers' cultural environments but not always in harmony with each other. A first step towards working with value complexity is to understand it; we synthesise a model of value positions for e-Government derived from major traditions...... in the public administration literature. Four value positions relevant to e-Government together with their IT assumptions are identified; they reflect the ideals of professionalism, efficiency, service and engagement. A qualitative investigation of Danish local authority managers displays both value congruence...

  6. An E-business Strategy

    Directory of Open Access Journals (Sweden)

    2007-01-01

    Full Text Available On the last decade the integration of e-business into organizations has increased, but there are still difficulties during this process. In the present environment any organization must include into their business plan the possibility of identifying the e-business integration method, the implementation cost, and the expected results. The article's aim is to analyze the necessary means and steps in e-business integration into the business plan of an organization.

  7. E-Business Security Architectures

    Directory of Open Access Journals (Sweden)

    2009-01-01

    Full Text Available By default the Internet is an open high risk environment and also the main place where the e-business is growing. As result of this fact, the paper aims to highlight the security aspects that relate to distributed applications [3], with reference to the concept of e-business. In this direction will analyze the quality characteristics, considered to be important by the author. Based on these and on existing e-business architectures will be presented a particularly diagram which will reflect a new approach to the concept of future e-business. The development of the new architecture will have its stands based on technologies that are used to build the applications of tomorrow.

  8. Dawn of e-government

    DEFF Research Database (Denmark)

    Henriksen, Helle Zinner; Damsgaard, Jan

    2007-01-01

    Most countries have defined strategies for e-government. The objectives for implementing e-government are often defined but the means for fuelling the adoption and diffusion of e-government are typically less well clear in the policy statements. The present study assesses the impact of latest...... internally and externally. The e-Day initiative represents a drastic change in the former policy statements concerning IT adoption and diffusion in Danish government. The policy statements had previously been based on voluntary adoption focusing on visions and pedagogical intervention in governmental...

  9. E-government and e-business integration model in public procurement

    OpenAIRE

    Junevičius, Algis; Ereminaitė, Simona

    2011-01-01

    Public procurement is one of the most actual problems of economics and potential instrument of successful public policy, which can control money flows and manipulate the appearance of corruption opportunities. By 2010, all EU countries should have been installed electronic public procurement systems and at least 50 percent public procurement should have been made by this way. Thus for a membership of different countries' procurers is essential for EU and domestic economy of the Republic of Li...

  10. Manajemen Perubahan, Tantangan Implementasi E-government

    OpenAIRE

    Prayitno, Edy

    2008-01-01

    Kegagalan implementasi e-government tidak lepas dari kesalahan manusia, para pelaku e-government, dalam menyikapi Perubahan sistem, dari sistem sebelumnya ke sistem e-government yang baru. Makalah ini mencoba menyampaikan hal-hal yang bisa dilakukan untuk mengantisipasi resistensi yang muncul akibat ketidaksiapan para pelaku e-government terhadap Perubahan sistem. Ini penting karena ketidaksiapan menerima Perubahan sistem seringkali menjadi penyebab ditolaknya implementasi e-government. Tidak...

  11. The I3E Model for Embedding Education for Sustainability within Higher Education Institutions

    Science.gov (United States)

    Cebrián, Gisela

    2018-01-01

    This paper presents an evidence-based model (the I3E model) for embedding education for sustainability (EfS) within a higher education institution. This model emerged from a doctoral research that examined organisational learning and change processes at the University of Southampton to build EfS into the university curriculum. The researcher aimed…

  12. Moving to e-Business: Exploratory Study on e-Business Readiness in Croatian Large Companies

    OpenAIRE

    Spremić, Mario

    2003-01-01

    This paper defines e-business, its dimensions with respect to differences between traditional business, partial, or pure e-business. Also, a model for moving to e-business is illustrated. The results of the study on current practices in evolving the e-business in top Croatian companies are presented. In this paper some aspects of business process innovation and e-business usage have been investigated (general e-business issues with levels of e-business usage, key objectives of participating i...

  13. Learning from E-Government

    DEFF Research Database (Denmark)

    Wang, Cancan; Medaglia, Rony; Sæbø, Øystein

    journal outlets, in order to identify and complement research foci and gaps. We find that, in comparison with egovernment social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual...... factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts.......As the body of Information Systems (IS) research on social media grows, it faces increasing challenges of staying relevant to real world contexts. We analyze and contrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key...

  14. e-Business and e-Commerce

    OpenAIRE

    Moriset , Bruno

    2018-01-01

    preprint for: International Encyclopedia of Human Geography, 2 nd éd. Elsevier; This article presents the fundamentals of e-business and e-commerce and their relations with geography. Electronic platforms and marketplaces provide economies of scale and network effects. E-business gives value chains a high degree of organizational (outsourcing) and locational (offshoring) flexibility, and firms can purchase intermediate goods and business services on a global basis. The rise of e-business shap...

  15. Ingen SCM uden e-business

    DEFF Research Database (Denmark)

    Møller, Charles

    2003-01-01

    FREMTIDENS FORSYNINGSKÆDE. E-business teknologierne er ved at blive voksne og er nu langt mere tilgængelig end for få år siden. ERP II er et nyt koncept for virksomhedssystemer, der sætter e-business teknologierne på dagsordenen igen. I denne artikel argumenteres for, at e-business er en afgørende...

  16. Security Issues in E-Business Platforms

    OpenAIRE

    Defta Costinela – Luminita; Iacob Nicoleta - Magdalena

    2011-01-01

    E-business consists mostly in the implementation of the business processes by using the information technology and internet services. Since all business processes must be connected to the internet and available for users, the choice of the information solutions on which e-business is built is crucial for the security. Now more than ever, businesses need to be concerned about the security of their networks. In this paper we will highlight the security threats related to the e-business platform...

  17. E-Business Development : A Strategic View

    Directory of Open Access Journals (Sweden)

    Saad Haj Bakry

    2002-06-01

    Full Text Available E-business is becoming increasingly important for countries, organizations and individuals, as it gives them efficiency, and as it integrates them together, and with the world at large. This paper aims at providing a strategic view of the development of e-business. It starts by identifying e-business, and by reviewing its current progress. It then presents an e-business development profile, that defines the various elements associated with it. Based on the profile, the paper then provides future development guidelines, and identifies recommended plans.

  18. Beyond E-business : towards networked structures

    NARCIS (Netherlands)

    Grefen, P.W.P.J.

    2015-01-01

    In Beyond E-Business: Towards Networked Structures Paul Grefen returns with his tried and tested BOAT framework for e-business, now fully expanded and updated with the very latest overview of digitally connected business; from business models, organization structures and architecture, to information

  19. E-business and small Ghanaian exporters

    DEFF Research Database (Denmark)

    Hinson, Robert; Sørensen, Olav Jull

    2006-01-01

    The arfticle aims to investigate the relationship between export intensity and e-business adoption in Ghana. No clear relationship is found among exporters of non-traditional items.......The arfticle aims to investigate the relationship between export intensity and e-business adoption in Ghana. No clear relationship is found among exporters of non-traditional items....

  20. IoT E-business applications

    Directory of Open Access Journals (Sweden)

    Radu BUCEA-MANEA-TONIS

    2017-09-01

    Modern E-business web applications are now developed using new technologies such as NodeJS, AngularJS and Bootstrap. The article identifies and solves practical issues regarding the JSON exchanged messages between NodeJS and AngularJS within SMEs E-business environment.

  1. Cycle e-business: the e-business of Gaz De France; Cycle e-business: l'e-business de Gaz de France

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    2001-07-01

    This paper deals with the Gaz De France Group position in the e-business context. In terms of e-business, all is done to put Internet at the marketing service. Three examples of Internet sites realization and the future policy are presented. (A.L.B.)

  2. Back to basics with e-business

    Energy Technology Data Exchange (ETDEWEB)

    Thomas, V.

    2001-07-01

    This article gives examples of the opportunities for traditional power companies offered by e-business in the areas of procurement, collaboration, supply chain management, cataloguing, and auctions. BP's interest in e-business-to-customer (B2C) and e-business-to-business (B2B), the anticipated increase in buying and selling over the web, and increased efficiency for businesses using e-business are discussed. The dramatic increase predicted for the US in online energy trading in a report published by Forrester Research of Cambridge Massachusetts, the development of a collaborative arrangement between 13 leading energy trading firms, and the struggle to gain on-line momentum are considered, along with the PA Consulting Group's criticism of the energy sector for not exploiting fully the potential of e-business and for concentrating on B2C where the gains lie in B2B and business-to-workforce areas.

  3. Back to basics with e-business

    International Nuclear Information System (INIS)

    Thomas, V.

    2001-01-01

    This article gives examples of the opportunities for traditional power companies offered by e-business in the areas of procurement, collaboration, supply chain management, cataloguing, and auctions. BP's interest in e-business-to-customer (B2C) and e-business-to-business (B2B), the anticipated increase in buying and selling over the web, and increased efficiency for businesses using e-business are discussed. The dramatic increase predicted for the US in online energy trading in a report published by Forrester Research of Cambridge Massachusetts, the development of a collaborative arrangement between 13 leading energy trading firms, and the struggle to gain on-line momentum are considered, along with the PA Consulting Group's criticism of the energy sector for not exploiting fully the potential of e-business and for concentrating on B2C where the gains lie in B2B and business-to-workforce areas

  4. Challenges facing transactional e-government systems

    OpenAIRE

    AI-Sebie, Madi M

    2005-01-01

    This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University, 17/10/2005. A review of normative literature, in the field of e-government, indicates that the transactional stage of e-government is one of the most important to the implementation of an e-government system as it represents the highest level of interaction within organisations and between customers and government organisations. Due to the importance of the transactional stage of the e-govern...

  5. E-government transformations: Challenges and strategies

    DEFF Research Database (Denmark)

    Pedersen, Keld

    2018-01-01

    The purpose of this research is to investigate how we can analyse the possibilities for e-government transformations in public sector organisations and how these possibilities can be improved.......The purpose of this research is to investigate how we can analyse the possibilities for e-government transformations in public sector organisations and how these possibilities can be improved....

  6. E-government as Institutional Transformation

    NARCIS (Netherlands)

    Meijer, A.J.; Zouridis, S.

    2004-01-01

    Throughout the world, e-government has become a key element of modernization and government reform programs. E-government has put a spell on public administration from Singapore to Uruguay and from the United States to Hong Kong. This worldwide movement is interesting from the perspective of

  7. Value Positions in E-government strategies

    DEFF Research Database (Denmark)

    Persson, John Stouby; Reinwald, Anja Kaldahl; Skorve, Espen

    2017-01-01

    by value positions deeply enshrined in the traditions of public administration. We present a theory directed con-tent analysis of value positions in the national e-government strategy for Denmark published for the first time in 1994 and latest in 2016. Our comparison of the value positions in the two e......-government strategies show consistency over time when looking at the ideals of professionalism, service, and efficiency. While the least dominant ideal of engagement, has declined. The 22-year timespan separating the development of these two strategies had major technological advances, but little transformational...... impact on Danish e-government strategies in their general value positions. We discuss how our findings contribute to previous research on values in e-government and have practical implications for working with e-government strategies....

  8. Mandatory e-government has arrived

    DEFF Research Database (Denmark)

    Berger, Jesper Bull

    2014-01-01

    The value of e-government, services to citizens by public institutions through the internet, is dependent on the mutual adoption of e-government by both the public institution and the citizens. This paper describes a longitudinal study of e-government adoption by municipalities and citizens....... The adoption patterns among citizens were less distinct. We calculated the realized savings to only 20% of the anticipated savings, leading to a deficit of nearly €5 million in 2013. Municipal funding was reduced according to the anticipated savings. In addition, the variation in adoption by municipal staff...

  9. 2010 E-Government Act Report

    Data.gov (United States)

    Department of Veterans Affairs — This report describes VA’s accomplishments inimplementing the requirements of the E-Government Act of 2002, Section 202(g)and the Open Government Directive dated...

  10. Good e-Governance and Cadastral Innovation:

    African Journals Online (AJOL)

    Simon Hull

    Good e-Governance and Cadastral Innovation: In Pursuit of a ... The development and implementation of an e-cadastre, called Project Vulindlela, is underway in. South Africa yet ...... In Proceeding of the 5th FIG Regional Conference. Accra,.

  11. Interoperability in the e-Government Context

    Science.gov (United States)

    2012-01-01

    TN-014 | 3 ing e- government systems focus primarily on these technical challenges [UNDP 2007a, p. 10; CS Transform 2009, p. 3]. More recently...Thailand’s government hits its own wall. Responding agencies and non- governmental groups are unable to share information vital to the rescue effort...Interoperability and Open Standards for e- Governance .” egov (Sep. 1, 2007): 17–19. [Secretary General, United Nations 2010] Secretary General, United

  12. Toward an E-Government Semantic Platform

    Science.gov (United States)

    Sbodio, Marco Luca; Moulin, Claude; Benamou, Norbert; Barthès, Jean-Paul

    This chapter describes the major aspects of an e-government platform in which semantics underpins more traditional technologies in order to enable new capabilities and to overcome technical and cultural challenges. The design and development of such an e-government Semantic Platform has been conducted with the financial support of the European Commission through the Terregov research project: "Impact of e-government on Territorial Government Services" (Terregov 2008). The goal of this platform is to let local government and government agencies offer online access to their services in an interoperable way, and to allow them to participate in orchestrated processes involving services provided by multiple agencies. Implementing a business process through an electronic procedure is indeed a core goal in any networked organization. However, the field of e-government brings specific constraints to the operations allowed in procedures, especially concerning the flow of private citizens' data: because of legal reasons in most countries, such data are allowed to circulate only from agency to agency directly. In order to promote transparency and responsibility in e-government while respecting the specific constraints on data flows, Terregov supports the creation of centrally controlled orchestrated processes; while the cross agencies data flows are centrally managed, data flow directly across agencies.

  13. Organizational Requirements in E-business

    NARCIS (Netherlands)

    Choenni, R.S.; van Leijen, H.; Bakker, R

    The integration of e-business processes with other traditional organizational processes is an important factor to serve customers effectively. Organizations must be flexible enough to cooperate with their partners. The article focuses on the two most important organizational requirements for

  14. E-business in dyadic chain perspective

    NARCIS (Netherlands)

    Santema, S.C.; Wiele, van der T.; Iwaardan, van J.

    2003-01-01

    E-business is becoming a normalised instrument in improving cost efficiency and effectiveness in both sales and procurement processes. Simplifying the chain in a set of dyads, one can clearly see that customer relationship management (supplier’s perspective) and supply chain management (buyers

  15. Opportunities and threats of e-business

    Directory of Open Access Journals (Sweden)

    Stanković Olivera

    2002-01-01

    Full Text Available Is Internet a real need of today or it is inevitable consequence of technology advance. Business people, customers, scientists, talk about different internet possibilities. Is WWW useful only for information exchange or it has some negative aspects. Is E-business result of globalization or it has been created along with changes in environment.

  16. Professional e-government seeking behavior

    DEFF Research Database (Denmark)

    Jonasen, Tanja Svarre; Lykke, Marianne

    2013-01-01

    The present paper is concerned with professional e-government seeking behavior. With the digitalization of governments, expectations have been raised with regard to changes in the composition of employee work tasks. The purpose of our study is to determine whether these changes affect seeking beh...

  17. Dynamic Relationships in E-Government Initiatives

    DEFF Research Database (Denmark)

    Mûller, Sune Dueholm; Kræmmergaard, Pernille; Reinwald, Anja Kaldahl

    2012-01-01

    – depending on the level of involvement (arm’s-length versus embedded) and the envisioned role of IT (management versus leadership). The model is a powerful vehicle for understanding and possibly changing the relationships depending on the needs and visions of the organization wanting to increase its e-government...

  18. Discovering Citizens Reaction Toward E-Government: Factors in E-Government Adoption

    Directory of Open Access Journals (Sweden)

    Mohammad Kamel Alomari

    2014-10-01

    Full Text Available E-government has been considered as one approach for changing the face of government in the eyes of the citizenry. Therefore, citizens’ socialization in relation to their engagement with e-government should be explored. This study argues that citizens played a significant role in determining the success of an e-government project in the Middle Eastern country of Jordan. This paper aims to provide insight and evaluation into the factors that could influence e-government’s effective functioning in the Jordanian social community through its interaction with citizens. The study collected data from 356 Jordanian citizens via a survey, to ascertain their understanding of 10 factors that may influence their intention to use e-government services. To investigate the adoption of e-government services in depth, two departments in Jordan were selected: the Jordanian Government’s Income and Sales Tax Department (ISTD and its Driver and Vehicle Licenses Department (DVDL. The factor analysis technique was used to identify the main factors related to e-government services’ adoption. The results indicated that trust in the internet, website design, religious beliefs, internet and computer skill confidence, word of mouth, resistance to change, perceived usefulness, relative advantage and complexity are the main factors that should be considered when addressing the topic of e-government services’ adoption in Jordan. This study is different from most existing studies on e-government adoption as it empirically investigated the impact of word of mouth (WOM, wasta (favoritism, and resistance to change on e-government adoption. This study highlights the importance of considering the social cohesion of the Jordanian community when exploring factors related to e-government adoption.

  19. Design Principles for E-Government Architectures

    Science.gov (United States)

    Sandoz, Alain

    The paper introduces a holistic approach for architecting systems which must sustain the entire e-government activity of a public authority. Four principles directly impact the architecture: Legality, Responsibility, Transparency, and Symmetry leading to coherent representations of the architecture for the client, the designer and the builder. The approach enables to deploy multipartite, distributed public services, including legal delegation of roles and outsourcing of non mandatory tasks through PPP.

  20. Kajian Teoritis: Model E-Government Readiness Pemerintah Kabupaten/Kotamadya Dan Keberhasilan E-Government

    OpenAIRE

    Wijaya, Stevanus Wisnu; Surendro, Kridanto

    2006-01-01

    E-government dapat dipahami sebagai upaya pemerintah untuk menyediakan layanan publik yang efisien dan efektif dengan memanfaatkan teknologi informasi dan komunikasi. Untuk mencapai tujuan yang diharapkan maka diperlukan kondisi atau keadaan tertentu yang mendukung.Kondisi ini dapat diartikan sebagai kesiapan atau readiness. Terkait dengan e-government maka readiness merupakan kondisi atau keadaan kesiapan dari pemerintah dan masyarakat pengguna terkait dengan pelayanan berbasis teknologi inf...

  1. Foresight as an e-Government Development Planning Component: Proposed e-Government Foresight Framework

    Directory of Open Access Journals (Sweden)

    Rokas Grincevičius

    2012-07-01

    Full Text Available Despite the fact that e-government is developed by a country which is making the first steps in this area, or state, seeking to increase effectiveness of the existing e-government tools, it is necessary to have the methodology to create a basis for the formation of strategic e-government decisions, whose implementation will meet existing citizen needs and emerged challenges which appear during continuous information communication technology transformation processes.One of the ways to respond to these requirements is the application of foresight exercises as a component of strategic e-government planning. Nevertheless in Lithuania and many other Eastern European countries, the planning process is still centralized, based on the five-year planning context. Ex communist states are behind other regions with the number of research based on the foresight methodology, so these conditions determine the lack of information in this domain and this article is a small part of the attempt to fill the existing vacuum.The main aim of this article is to analyse the foresight impact on the electronic government strategic planning process, its role in the political decision formation process and by identifying contact points of different foresight research components, in the context of e-government foresight methodology framework creation processes, to form a deeper perception on how foresight works as a system.This aim is determined by the following objectives—to analyse foresight concept, circumstances and causes of its origin, main guidelines, methods used during foresight exercises and reasons, which determine its application; also, to analyse different suggested foresight exercise approaches and according to the results of the analysis, to form a distinctive e-government foresight methodology, which can be used for already performed foresight analysis or for prototyping a planned one.Thus, the first part of the article covers the most important theoretical

  2. E-business adoption in Nigerian Small Business Enterprises

    OpenAIRE

    Olayinka, Olakunle; Wynn, Martin G; Bechkoum, Kamal

    2016-01-01

    Within the last decade, there has been a global increase in the use of e-business by both large and small companies. Today, it is generally acknowledged that e-business provides a range of opportunities for small businesses to operate and compete effectively; however, in developing countries such as Nigeria, there is very limited research on e-business adoption in the small business sector. This paper reviews existing literature on e-business adoption in developing countries, identifies key i...

  3. Management support to e-business initiatives: The Croatian experience

    Directory of Open Access Journals (Sweden)

    Mario Spremić

    2003-01-01

    Full Text Available After defining e-business and explaining why an evolutionary aspect of moving to e-business is required, the dimensions of e-business is defined with respect to differences between traditional business, partial, or pure e-business. Also, a model for moving to e-business is illustrated. The e-business evolving model is divided into six stages and represents an evolutionary aspect of migrating to e-business. Finally, the results of the research study on current practices in evolving e-business in the most successful Croatian companies are given. In this research, some aspects of business process innovation and e-business usage have been investigated (general e-business issues with levels of e-business usage, key objectives of participating in e-business, alignment of business strategy with e-business initiatives, initiation of e-business projects and e-business planning issues, especially e-business funding. The questionnaire was sent to 400 CEOs or CIOs in Croatian companies selected from the Register of the ‘400 Biggest’ Croatian companies which were ranked according to their 2001 annual revenue and which were most likely to represent the structure of the Croatian economy. Although they represent less than 1% of the total number of registered companies in Croatia, the sampled companies hold 73% of the equity capital of the whole Croatian economy, they contribute with 65% in the total Croatian economy’s export balance and they employ 37% of the total number of people employed in Croatia.

  4. Explaining e-business adoption - Innovation & entrepreneurship in Dutch SMEs

    NARCIS (Netherlands)

    van der Veen, M.

    2005-01-01

    Explaining e-business adoptionThis dissertation deals with the explanation of e-business adoption in Dutch small and medium sized enterprises. The adoption of e-business plays an important part in making existing business more efficient and effective. Moreover, it is a tool for business development

  5. Incorporating the knowledge management cycle in e-business

    NARCIS (Netherlands)

    O, Y.L.; Gordijn, Jaap; Akkermans, Hans

    2001-01-01

    In e-business, knowledge can be extracted from the recorded information by intelligent data analysis and then utilised in the business transaction. E-knowledge is a foundation for e-business. E-business can be supported by an intelligent information system that provides intelligent business process

  6. e-Business Innovation: The Next Decade

    Science.gov (United States)

    Marca, David A.

    Innovation is invention or application of technologies or theories that radically alters business and the economy. For many years, innovation and the economy have been locked in 80-year cycles, which might imply that innovation is an economic driver, and vice versa. Based on this, some forecast that innovation and the economy might decrease sharply due to several forces: a) decreasing economic growth, b) increasing demand for custom services, c) more entrepreneurial work environments, and d) urban and environmental degradation. Should such forecasts hold true, business may need to alter its offerings, operations and organization to survive. Such a scenario may also require applied e-Business innovation by combining existing internet, wireless, broadband, and video technologies. One possible result: flexible front offices integrated with efficient back offices. Such an e-Business could comprise: a) a customer-based and transaction-based organization, b) functions for adaptive offerings that anticipate need, c) highly responsive, real-time, operations having no inventory, and d) value-based front-end, and automated back-end, decision making.

  7. Enterprise Resource Planning and E-Business

    Directory of Open Access Journals (Sweden)

    Doina FOTACHE

    2006-01-01

    Full Text Available It is inevitable that as enterprises grow or change to meet market demands and competitiv situations, new business requirements drive the expansion of IT resources in the computing environment. Successful business growth depends heavily on the ability to update, integrate, customize and deploy applications rapidly and provide fast, reliable, interactive data access to end users, from employees to suppliers, customers and partners. In the Internet age, businesses in all industries need to move from intra-company integration to inter-company integration in order to increase competitiveness. New enterprise applications rely on Internet infrastructure for e-business solutions and Web-based collaboration, so customers, employees, suppliers and business partners work together as if they were all one company.

  8. E-Governance for Peace and National Development | Ingawa ...

    African Journals Online (AJOL)

    In this paper E-Government is view as the public sector's use of Information and ... of social infrastructure (especially power supply and road network) in Nigeria, the ... Keywords: Information and Communication Technology, E-Government, ...

  9. E-Government for Good Governance in Developing Countries ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    E-Government and E-Governance Benefits ..... Morocco's central government promotes the use of ICT in the public sector in order to enhance ...... The project's mission is to develop low-cost laptops with educational value for African children.

  10. E-Government Partnerships Across Levels of Government

    OpenAIRE

    Charbit, Claire; Michalun, Varinia

    2009-01-01

    E-government Partnerships across Levels of Government, is an overview of the challenges and approaches to creating a collaborative and cooperative partnership across levels of government for e-government development and implementation.

  11. Before e-Governance and e-Government, Back to Basics! The Case of the Caribbean

    Directory of Open Access Journals (Sweden)

    Pearson A. Broome

    2015-09-01

    Full Text Available This conceptual article discusses the opportunities and challenges presented by e-government and e-governance in the Caribbean. An understanding of the issues inherent in these phenomena is crucially important, particularly for the governance systems of small island developing states in the Caribbean. In practice, however, they are rarely discussed,—not least because their complexity is often misunderstood or inappropriately unacknowledged as new directions by political scientists and policy planners. Moreover, the foundational debate on information and communication technologies (ICTs and their impact on governance and the wider implications for development remain muted owing to the theatrical commotion in other “pressing” aspects of Caribbean political life. As a consequence, this article contextualizes the debate by bringing to the fore a discussion on the importance of understanding the broader political, social, and economic issues and the implications of the use of ICTs and development. In the analysis, a balance is struck to avoid the often disproportionate technocratic parables of a future technological cornucopia being peddled by some international development agencies and officials in the region. Such a macro discussion is necessary if as development advocates and citizens, we are to realize any gains while acknowledging the limitations an enabling e-government and e-governance environment could portend.

  12. An Agricultural Product E-Business System: Case of Khat E-business in Kenya

    OpenAIRE

    Solomon Mwanjele MWAGHA, Hilda Kangai Ntong‟ondu

    2014-01-01

    With the consistent increase in level of economic constrains which was as a result of the rapidly increasing travelling costs in Kenya among others, businessmen are eager to come up with various ways to cub financial problems. The night travel ban had really caused a tactic problem to business men in Kenya. People used to travel during the night, perform their activities during the day and go back again over night. The development of (Agribusiness Products E-businesses System) APEBS enabled t...

  13. Managing security in an e-business environment

    OpenAIRE

    Davcev, Ljupco

    2009-01-01

    Technological developments over the past few years have made significant contributions to securing the Internet for e-business. Ensuring security for e-business information exchange is essential as it entails exchange of sensitive information. E-business transactions entail transfer of funds with buyers, sellers and business partners. Vulnerabilities and security incidents in the digital environment require an understanding of technology issues and security challenges for privacy and trust...

  14. Introducing E-Government in Developing Countries Analysis of Egyptian e-Government Services

    DEFF Research Database (Denmark)

    Elaswad, Othoman; Jensen, Christian D.

    2016-01-01

    identification and remote authentication in developing countries, such as the North Africa Countries (NAC), where a relatively large proportion of citizens are illiterate. Therefore, the design of a national IDM system in a NAC must explicitly consider illiteracy to allow this group of citizens to benefit from...... services that guarantee equal access to online services and an inclusive society. The study identifies strengths and weaknesses of the Egyptian e-Government and IDM services, which we believe are common to most NAC, since the NAC are quite similar in terms of social culture, citizen's education level...... and skills, citizen's behaviours, digital infrastructure and legislation, but also common to many other developing countries. Our analysis of the Egyptian e-Government services indicates that the security requirements and principle of equal access are not fully met, which illustrates the difficulty...

  15. E-Government Maturity Model for Sustainable E-Government Services from the Perspective of Developing Countries

    Directory of Open Access Journals (Sweden)

    Pusp Raj Joshi

    2018-06-01

    Full Text Available Electric government (e-government projects in developing countries are facing many challenges to deliver sustainable e-government services. From the existing literature, we found that most of the studies considered lack of technology, and limitations in budgets and human resources as the main hurdles in effective implementation of e-government services. Along with these limitations, we found that the e-government maturity models adopted by developing countries are failing to provide an appropriate strategic plan to deploy sustainable e-government services. While assessing the existing e-government maturity model, we made several observations on the lack of detail, the technology-centric nature, the emphasis on implementation, and the lack of an adoption strategy. This work contributes toward the proposition of a new e-government maturity model that would address the limitations of exiting e-government maturity models, and would support governments in developing countries to achieve sustainable e-government services. To achieve this goal, we considered five determinants—a detailed process, streamlined services, agile accessibility, use of state-of-the-art technology, and trust and awareness. The proposed model was validated by employing an empirical investigation through case-study and survey methods. We found that both the implementers (government and adopters (users of the e-government services benefited from the proposed model, resulting in an increased sustainability of e-government services.

  16. E-Business Developmental Issues in the Australian Food Industry

    Directory of Open Access Journals (Sweden)

    Mohini Singh

    2004-11-01

    Full Text Available This paper discusses e-business developmental issues in the Australian Food industry that were identified from a research project funded by the Australian Research Council. Data was gathered from interviews with 11 food organisations in the year 2000, most of which can be classified as ‘bricks and clicks’. These 11 companies were traditional businesses that had adopted e-business as a new way of doing business. The findings of the paper highlight the fact that the B2B is the predominant e-business model in the Australian Food Industry, EDI is an important foundation technology platform for developing B2B e-business, e-procurement was an important reason for adopting B2B e-business and improved supply chain management was the most important achievement from E-Business for these organizations. It also highlighted the fact e-business developed in-house with an IT department managed e-business sites better than those that outsourced the development.

  17. E-Business Initiatives in Indonesian Manufacturing SMEs

    Directory of Open Access Journals (Sweden)

    Singgih Saptadi

    2014-01-01

    Full Text Available The role of information technology (IT in improving companies’ competitiveness, including small and medium enterprises (SMEs, has been widely accepted. But, the IT investment will be in vain, if SMEs do not align their business and IT. There is a need to develop a framework of business-IT alignment. The framework development requires an understanding of the patterns of IT implementation in supporting SMEs’ business (e-business initiatives. This paper presents an empirical study on e-business initiatives in Indonesian manufacturing SMEs. The study uses 41 business processes that are grouped into three business focuses: supplier side, internal side and customer side. Based on the complexity of IT support to business processes, supplier side score, internal side score, customer side score and global score can be calculated. These scores are used to develop e-business initiative groups by using cluster analysis. After validated using discriminant analysis, the cluster analysis gives five e-business initiatives. First initiative is e-business implementation in three sides of business focuses, although in the early stage. Second initiative is IT implementation with internal side focus. Third initiative is e-business with customer side focus. The fourth is initiative that focuses on internal and customer side. The last is e-business initiative that balances and extends IT implementation on the three sides of business focuses. Then, this paper explains the differences between e-business initiatives.

  18. Apply TQM to E-Government Outsourcing Management

    Science.gov (United States)

    Huai, Jinmei

    This paper developed an approach to e-government outsourcing quality management. E-government initiatives have rapidly increased in the last decades and the success of these activities will largely depend on their operation quality. As an instrument to improve operation quality, outsourcing can be applied to e-government. This paper inspected process of e-government outsourcing and discussed how to improve the outsourcing performance through total quality management (TQM). The characteristics and special requirements of e-government outsourcing were analyzed as the basis for discussion. Then the principles and application of total quality management were interpreted. Finally the process of improving performance of e-government was analyzed in the context of outsourcing.

  19. A Service Systems Perspective of E-Government Development

    Science.gov (United States)

    Phang, Chee Wei; Kankanhalli, Atreyi

    There have been increasing efforts by governments worldwide to innovate public service delivery, one of the means being through e-government. However, the mixed success of e-government initiatives highlights the need to better understand citizens' requirements and engage them in the development of e-government service offerings. In response to this need, we propose a service systems perspective to analyze a participatory e-government service system based on the key resources of people, organizations, shared information, and technologies. By doing so, this study bridges the gap in existing research that has separately examined the different resources without considering their inter-relationships in a systematic manner. For practitioners, the resulting framework provides a tool to understand how the key resources as well as stakeholders of the e-government service system inter-relate, which allows more comprehensive strategies to be formulated for improving e-government service offerings.

  20. Customer Focus in UK e-Government: Or, Putting the Politics back into e-Government

    Directory of Open Access Journals (Sweden)

    Cornford, J.

    2007-01-01

    Full Text Available The techniques and technologies of customer service, as introduced under the guise of e-government, have brought certain aspects of public service users into sharp focus, but at the expense of other aspects. It is hypothesised that this effect may lie behind the failure of half a decade of IT-enabled change in public services to improve ‘customer satisfaction’. Remedying this situation, it is suggested, will require a re-examination of the model of the customer which underpins customer service as it has been adopted by public service organisations.

  1. A Conceptual Model Of E-Government Adoption in Indonesia

    OpenAIRE

    Darmawan Napitupulu

    2017-01-01

    This study aims to determine various factors are related with the process of e-Government adoption. Many researchers have traced the success factors of e-Government but are still partial. This research contributes not only in terms of technological factors but also the attitudes and behaviors of its users (personality traits) which is also influential in the process of technology adoption. In this research, will be developed an adoption model of technology in the context of e-Government. This...

  2. Developing a Generic Framework for E-Government

    OpenAIRE

    Gerald Grant; Derek Chau

    2005-01-01

    Electronic government (e-government) initiatives are pervasive and form a significant part of government investment portfolio in almost all countries around the world. However, understanding of what is meant by e-government is still nascent and becomes complicated because the construct means different things to different people. Consequently, the conceptualization and implementation of e-government programs are diverse and are often difficult to assess and compare across different contexts of...

  3. eGovernment Research in the EU, Overview Report

    OpenAIRE

    OSIMO DAVID; KLUZER STEFANO; TURK Marjan; NILSSON Alexander

    2007-01-01

    This report integrates the main results of Work Package 3 of the eGOVERNET project: "Building a knowledge service on eGovernment research programmes". The main objective of the eGOVERNET project is to coordinate the creation of national eGovernment RTD programmes and initiatives while also encouraging the integration of existing national eGovernment programmes. The objective of this specific deliverable is to present an integrated view of how eGovernment research is funded in the Europea...

  4. The Forgotten Promise of E-government Maturity

    DEFF Research Database (Denmark)

    Andersen, Kim Normann; Medaglia, Rony; Vatrapu, Ravi

    2011-01-01

    Assessing e-government responsiveness is one of the major gaps in the currently dominant e-government maturity models. While we have a relatively large pool of models focusing on technological and organizational integration from a supply side perspective, measures of responsiveness of e-government...... that one third of central government agencies did not respond at all, and close to 80% of the ministries provided none or incomplete answers. Local government responds faster and provides answers that are more complete and accurate than those provided by central government. Implications for e-government...

  5. Information Security Audit in e-business applications

    Directory of Open Access Journals (Sweden)

    2007-01-01

    Full Text Available Electronic business (e-business are different than other business because it involves any commercial or business activity that takes place by means of electronic facilities (buy and selling online, including on the Internet, proprietary networks and home banking, instead of through direct physical exchange or contact. This system creates an environment that operates at a much greater speed than traditional methods and involves much less paper–based evidence of activities. These e-business related risks should not be considered in isolation but rather as part of the overall internal control framework of an entity. It is essential to identify and assess the risks associated with an e-business environment and management should develop an e-business strategy that identifies and addresses risks. The e-business Information Systems (IS audit is a critical component of the e-business plan. This paper tries to present a risk analysis for e-business applications in order to establish the IS audit particularities in this field.

  6. Socioeconomic determinants of e-government adoption in selected ...

    African Journals Online (AJOL)

    This study explored the impact of socioeconomic factors on e-government adoption, specifically addressing the digital divide in Tanzania. A survey was administered on 450 citizens, in order to examine the effect of demographic characteristics on e-government usage. The findings of this study revealed that income, age, ...

  7. Nine Challenges for e-Government Action Researchers

    DEFF Research Database (Denmark)

    Berger, Jesper Bull; Rose, Jeremy

    2015-01-01

    Action research is widespread in many of the background disciplines that underpin the e-Government field and is beginning to take root as a legitimate e-Government research method. Canonical Action Research (CAR)is the most widely used form of action research; however it relies on premises that c...

  8. E-Government and Geographical Information Based Collaboration Patterns

    DEFF Research Database (Denmark)

    Schrøder, Lise; Hvingel, Line Træholt; Hansen, Henning Sten

    2010-01-01

    In order to achieve an efficient e-Government many factors must be considered. In the UN e-Government Survey from 2008 a holistic approach is recommended incorporating human capacity, infrastructure development and access to information and knowledge. In the same survey Denmark is ranked second i...

  9. Experiences with automated categorization in e-government information retrieval

    DEFF Research Database (Denmark)

    Jonasen, Tanja Svarre; Lykke, Marianne

    2014-01-01

    High-precision search results are essential for supporting e-government employees’ information tasks. Prior studies have shown that existing features of e-government retrieval systems need improvement in terms of search facilities (e.g., Goh et al. 2008), navigation (e.g., de Jong and Lentz 2006)...

  10. E-Government: Issues and Implications for Public Libraries

    Science.gov (United States)

    Berryman, Jennifer

    2004-01-01

    Reviews the literature of e-government deployment world-wide, focussing on two possible roles for public libraries in e-government. The first is a continuation of their traditional role of information provision and managing library transactions electronically and the second, a move to handling government business transactions as well. Identifies…

  11. Evaluating e-Government and Good Governance Correlation

    Directory of Open Access Journals (Sweden)

    Suhardi Suhardi

    2016-03-01

    Full Text Available Assessing the achievement of Indonesian government institutions in implementing e-government has been conducted since around a decade ago. Several national assessments are available with almost the same ranking results. There is an agreement that the ultimate goal of e-government implementation is to achieve good government governance (GGG, while success stories of e-government require good governance practices. This study explored the correlation between e-government achievement and GGG achievement in Indonesia. Spearman’s rank correlation was used to characterize the relationship strength between e-government assessment results and good governance assessment results. The data were collected from institutions that participated in e-government and good governance assessments. The results showed that the correlation between these two entities is not very strong. Most cases showed that e-government implementation and the achievement of good governance have only a moderate positive correlation and none of the studied cases indicated a significant connection. This result can be attributed to the lack of emphasis on goals achievement in the assessments. Thus, it is recommended that future Indonesian e-government assessments should involve impact indicators.

  12. Enhancing adoption of e-Government initiatives in Tanzania

    NARCIS (Netherlands)

    Yonazi, Jim James

    2010-01-01

    Het succes van e-Government is sterk afhankelijk van in hoeverre burgers het gebruiken. Geringe adoptie van e-Government-initiatieven kan leiden tot het mislukken van en verlies aan investeringen. Daarom moeten overheden initiatieven implementeren die naar alle waarschijnlijkheid zullen worden

  13. Knowledge Representation in the Context of E-business Applications

    Directory of Open Access Journals (Sweden)

    Simona Elena Varlan

    2010-03-01

    Full Text Available The article emphasizes the theoretical principles of knowledge representation. The paper also tries to show how to represent knowledge in the context of e-business applications creating atagging platform for economic knowledge using SKOS language.

  14. The value chain and e-business in exporting

    DEFF Research Database (Denmark)

    Hinson, Robert

    2010-01-01

    that could be most strategically leveraged using e-business are customer service, sales and marketing, operations, logistics and procurement, in that order. Originality/value: The study is one of a few studies that aim to build on the existing value chain theories in relation to e-business. This study......Purpose: The purpose of this paper is to develop an understanding of the possibilities and challenges facing the application of e-business in the Ghanaian exporting sector. The paper also ascertains, from a value chain perspective, the extent of e-business usages within two export organizations...... knowledge, especially in areas that are characterized by rapid changes. It was also chosen because it is useful for analysing contemporary events. The primary source of data was obtained through semi-structured interviews with senior management personnel in the firms we studied. The data obtained...

  15. CUSTOMER AND CONSUMER RELATIONSHIP MANAGEMENT TOWARDS E-BUSINESS STRATEGIES

    OpenAIRE

    Dr. K.Kala

    2017-01-01

    E-Commerce is an emerging technology for purchasing and selling of products through electronically. It is the commercial transaction which involves transfer of information over the internet. It changes the way to do business. With advancements in technology, there may be a chance to change. Customer Relationship Management and Consumer Relationship management play an essential role with E-Business. The focusing scenarios are facing many pros and cons by E-Business. This Paper makes an attempt...

  16. The Unseen Face of E-Business Project Development

    OpenAIRE

    Mesnita, Gabriela; Vasilica, Tiberiu

    2003-01-01

    The purpose of this paper is intent on identify and analyze the unseen factors of successful or failure of e-business project development. The IT managers must take into account both all costs involved in e-business development and all phases (analysis, design, testing, implementation, maintenance and operation) according to principle of project management for software/systems life cycle development. There are many solutions to exceed these factors of failure among could be counted outsourcin...

  17. Information Security Audit in e-business applications

    OpenAIRE

    Floarea NASTASE; Pavel NASTASE; Robert SOVA

    2007-01-01

    Electronic business (e-business) are different than other business because it involves any commercial or business activity that takes place by means of electronic facilities (buy and selling online), including on the Internet, proprietary networks and home banking, instead of through direct physical exchange or contact. This system creates an environment that operates at a much greater speed than traditional methods and involves much less paper–based evidence of activities. These e-business...

  18. INTEGRATION OF E-BUSINESS WITH ERP SYSTEMS

    OpenAIRE

    Prof. Pramod Kumar; Dr.M.P.Thapliyal

    2010-01-01

    It is very important for the businesses in our country to understand the concepts and terms of e-business and to start applying them. In the 1990's, ERP systems were introduced to fulfill some of the technological requirements across functional areas within a corporate boundary. Moreover, with the exponential growth of Internet technology and the emergence of e-business, the focus of ERP systems has changed from an integrated functional focus within an organization to one reaching outside the...

  19. e-Government for Development Information Exchange (DIE): Zambia

    Science.gov (United States)

    Joseph, Bwalya Kelvin

    In most parts of the world, political systems which utilize authoritative rule and mostly employ top-down decision-making processes are slowly transcending towards democratic norms. Information Technology Systems have been identified and adopted as one of the most efficient vehicles for appropriate, transparent and inclusive / participatory decision making. Zambia has shown a higher propensity to indigenous knowledge systems which are full of inefficiencies, a lot of red tape in public service delivery, and prone to corrupt practices. Despite that being the case, it is slowly trying to implement e-government. The adoption of e-government promises a sharp paradigm shift where public institutions will be more responsive and transparent, promote efficient PPP (Public Private Partnerships), and empower citizens by making knowledge and other resources more directly accessible. This paper examines three cases from Zambia where ICT in support of e-government has been implemented for Development Information Exchange (DIE) - knowledge-based decision making. The paper also assesses the challenges, opportunities, and issues together with e-government adoption criteria regarding successful encapsulation of e-government into the Zambian contextual environment. I propose a conceptual model which offers balanced e-government adoption criteria involving a combination of electronic and participatory services. This conceptual e-government adoption model can later be replicated to be used at the Southern African Development Community (SADC) level given the similarity in the contextual environment.

  20. The Development of e-Government System in Indonesia

    Directory of Open Access Journals (Sweden)

    Mi'rojul Huda

    2016-05-01

    Full Text Available The purpose of this study is to provide an overview of the system of electronic-based government or e-government in Indonesia. The development of e-government system in Indonesia is very important to answer the demands of globalization and modernization that are growing rapidly. E-government system is intended so that the governance is easier, faster, transparent, and effective. However, in its development, the implementation of e-government in Indonesia still needs various improvements. Information in this study is obtained from a variety of publications and documents related to the purposes of the study. The results of the study, among others, show that for technology resources,should the current government to allocate funds sufficient to meet the various devices related to the development of e-government. As for human resources, starting now, the government should have a commitment to provide informal education in the field of ICT in the state apparatus and society. To synchronize both strategies, it is necessary to build digital communities (digital society throughout the region in Indonesia. The existence of digital society is considered not only able to develop better e-government system but also has an impact on economic acceleration. Other than those two things, the most important thing also requires commitment and strong leadership in developing e-government.

  1. Mature e-Government based on spatial data

    DEFF Research Database (Denmark)

    Hvingel, Line; Baaner, Lasse; Schrøder, Lise

    2014-01-01

    The relation of spatial data and e-Government is important, but not always acknowledged in the development and implementation of e-Government. The implementation of the INSPIRE directive pushed this agenda towards a growing awareness of the role of spatial data and the need for a spatial data...... infrastructure to support e-Government. With technology, policies, data and infrastructure in place, new iterations of this relationship are needed, in order to reach a higher level of maturity. This paper analyses and discusses the need for the differentiated roles of spatial data as an important step towards...... of these data is the wording of the law and the spatial data are just visualisation thereof. Under other circumstances, the spatial data themselves represent the legal status. Compliance between spatial data and the legal administrative framework is necessary, to obtain a mature e-Government. A preliminary test...

  2. The progress of e-Government in Iran

    OpenAIRE

    Haghighi, Behrooz -Safdarzadeh.

    2007-01-01

    This thesis intends to examine the progress of e-government in Iran and its plans towards practices in the field of e-government as well as comparing related developments with some other developing countries. A literature review has been performed for the purpose of this study, which has involved a review and synthesis results from scientific publications. The obtained results show that the necessity of utilizing the new electronic, information, and communication technologies, the movement to...

  3. Towards e-Government project assessment: European approach

    Directory of Open Access Journals (Sweden)

    Pavel Mates

    2013-06-01

    Full Text Available The objective of the paper is to analyse current approaches to the assessment of e-Government projects as the specifi c public projects and to suggest how to improve these approaches in order to eliminate their shortcomings. The nonnormative theoretical methods are used to analyse empirical results of previous researches; particularly the deduction method is used to prove that current approaches to the evaluation of e-Government projects have some inequalities, the analogy and comparison methods are used to create general typology of e-Government projects and the induction method is used to seek examples of the indicators and metrics. The results are based on analysis of extensive amount of e-Government projects, which have been realized in different European countries in the past twenty years. The basic result of the research is creation of the ten most common types of e-Government projects typology. The fundamental conclusion obtained from the results of this research is that this typology can be used as the core of new E-Government General Assessment Framework, which eliminates problems of previous approaches, allows adjusting metrics and indicators to each type of projects, keeps comparability of results and thus making possible the use of benchmarking methods.

  4. The Role of Knowledge Management in E-Business Strategy

    Directory of Open Access Journals (Sweden)

    Ali Khalouei

    2014-09-01

    Full Text Available The purpose of this research is to study the role of knowledge management in building an E-business strategy. In terms of purpose, nature and data collection, the research is respectively an applied, descriptive-survey and field study research. The population of the research consisted of two groups. The first one included 10 experts in the field of knowledge management and E-who determined the validity of the research instrument. In the second stage and to test hypothesizes, 180 usable questionnaires were gathered from people who were related to E-business. In the first stage of the research, the role of knowledge management in implementing each stage of E-business strategy bulling model of Hackbarth and Kettinger, including initiation, diagnosis, strategic choice, and transition, was verified by experts. Then the rate of using knowledge management in building an E-Business strategy by three great Iranian companies was studied. The result of the present research shows that in these three companies, knowledge management has a significant role in all stages of building an E-Business strategy. However, the importance of the mentioned role in each activity and is far different.

  5. Pan-European E-Government Services Architecture

    Science.gov (United States)

    Vitvar, Tomáš; Mocan, Adrian; Nazir, Sanaullah; Wang, Xia

    E-Government has been the center of interest for public administrations, citizens and businesses, as well as software vendors for several years. E-Government enables customers and members of the public and private sectors to take advantage of automated administration processes accessible on-line. These activities involve electronic exchange of information to acquire or provide products or services, to place or receive orders, or to complete financial transactions. All such communications must be performed securely, while at the same time maintaining the privacy of involved parties. E-Government allows citizens and businesses to process requests on-line, and with minimal physical interactions with public bodies. Since a complex information support often needs to be developed incrementally, e-Government services were first available as single services in specific sectors and for specific users. While these services are being further developed and expanded to be available in more sectors and for more users, their growing number leads to requirements of total or partial automation of certain tasks, for example, discovery, selection, composition and mediation of services. In addition, extensive numbers of such services are available in different sectors, and their provisioning in complex scenarios requires a good information strategy along with a good architectural and technological basis. The main goal is to identify and define methods, standards, technologies as well as legislation to be used within the whole development process and provisioning of complex e-Government systems. In the EU, the e-Government information strategy can be seen at two levels as (1) a European strategy driven by the European Commission to enable e-Government services across the EU member states and (2) national strategies to form a national e-Government available within a particular EU member state. The initiative which aims to develop the European strategy at the EU level is called IDABC.1

  6. Analisis Penerapan E-Government di Kabupaten Sragen

    Directory of Open Access Journals (Sweden)

    Yan Andriariza AS

    2013-09-01

    Full Text Available ABSTRAK Kabupaten Sragen merupakan salah satu pemerintah kabupaten yang menerapkan e-government dengan baik, dan merupakan kabupaten yang menjadi percontohan dalam suksesnya penerapan e-government. Karenanya perlu untuk dilakukan analisis penerapan e-government di Kabupaten Sragen, sebagai contoh bagi daerah lain dalam membangun e-government di daerah tersebut. Analisa yang dilakukan antara lain melihat seberapa jauh penerapan G2C, G2B dan G2G di Pemerintah Kabupaten Sragen. Selain itu juga dilakukan analisa menggunakan The UN Web Measure Index, dan analisa terakhir melakukan analisa deskriptif untuk 5 faktor kesuksesan penerapan e-government, yaitu Hukum dan Peraturan, Struktur Organisasi, Proses Bisnis, Teknologi Informasi dan Visi, Objektif dan Strategi. Dari hasil analisis diperoleh kesimpulan bahwa Kabupaten Sragen telah menerapkan G2B dan G2G, serta berada pada tahap awal penerapan G2C, selain itu Kabupaten Sragen juga telah mencapai pemerintahan yang online, tanpa kertas dan transparan. Implementasi e-government di kabupaten Sragen tersebut dapat dikatakan sukses karena telah memenuhi beberapa faktor dalam mencapai kesuksesan implementasi e-government, yaitu hukum dan peraturan, struktur organisasi, teknologi informasi dan visi, objektif dan strategi. Bila dilihat berdasarkan UN Web Measured Index, Kabupaten Sragen telah mencapai tahap 4. Saran yang dapat diberikan melalui penelitian ini adalah untuk unit kerja yang menangani TIK di Kabupaten Sragen akan lebih baik bila dipegang oleh unit kerja setingkat eselon 2 dan perlunya SOP dan peraturan tambahan terkait TIK di Kabupaten Sragen. ABSTRACT Sragen is one of the districts that implement well e-government, and being a model for the successful implementation of e-government. It is necessary to do the analysis of the application of e-government in Sragen, as an example for other regions in developing e-government in the area. Analysis was carried out to see how far the application of G2C

  7. e-Business Management – the particular form of management

    OpenAIRE

    Lazarica, Marinela

    2008-01-01

    Lots of business experts have great ideas about the ways in which Web technologies can be used to enhance customer/partner relationships, increase market share, enhance competitive advantage, etc. However, many of these e-business ideas never take shape simply because it was so difficult to "sell" the idea to the key business decision-makers. What is the key to selling an e-business idea to decision-makers? What are the strategic factors who make this idea to become real? I think that the key...

  8. A Pragmatic Framework of E-Governance Evaluation. Application and assessment of an e-governance evaluation framework in three Dutch public bodies

    NARCIS (Netherlands)

    Butt, M.

    2015-01-01

    The thesis focuses on presenting a pragmatic approach for e-governance evaluation by constructing a methodology built over two streams of literature i.e., e-governance and evaluation. Since the available literature on e-governance evaluation mostly examines approaches from a strictly e-governance

  9. E-Government and Corruption in Mexico (2005-2010

    Directory of Open Access Journals (Sweden)

    Delia Laura Sour Vargas

    2017-10-01

    Full Text Available Several studies prove that e-government is a tool that facilitates transactions and the exchange of information digitally between the public administration and citizens, minimizing the probability of corrupt acts. However, this issue has been little studied for the case of Mexico. This paper analyzes the impact of the dissemination of information and transactions through e-government on the National Corruption and Good Governance Index for 2005-2010 at the State and the Federal District levels. Results indicate that the impact of e-government has been significant, but modest. These data enrich the discussion on the changes required to alleviate the problem of corruption in the country.

  10. Warm experts in the age of mandatory e-government:

    DEFF Research Database (Denmark)

    Østergaard Madsen, Christian; Kræmmergaard, Pernille

    2016-01-01

    interaction channels in a public service encounter. Until now, studies of citizens’ channel choice have taken place at the level of the individual and ignored the influence of group processes. Moreover, although the importance of digital literacy has been widely recognized in relation to citizen channel...... choice and e-government adoption, citizens’ knowledge of public administration and administrative processes has received less attention. To cover this gap, we conducted a qualitative study of how citizen-to-citizen interaction influences channel choice in public service encounters, and how citizens share......Citizens’ adoption of e-government channels has been the focus of both academic studies and public policy for over a decade. Current efforts seek to reduce citizens’ interaction with caseworkers through traditional channels in favor of increased use of e-government self-service channels...

  11. Monitoring multi-party contracts for E-business

    NARCIS (Netherlands)

    Xu, L.

    2004-01-01

    "Monitoring multi-party contracts for E-business" investigates the issues involved in the performance of econtract monitoring of business automations in business to business e-commerce environment. A pro-active monitoring contract model and monitoring mechanism have been designed and developed. A

  12. Seeking Success in E-business: A Multidisciplinary Approach

    DEFF Research Database (Denmark)

    This collection of research papers addresses the emerging field of e-commerce and e-business, and presents a number of key contributions as the research fields are maturing. Many of the texts represent cutting-edge research, illustrating the diverse nature of these fields, from conceptual framewo...

  13. Handboek e-business Van website tot strategie

    NARCIS (Netherlands)

    drs Boudewijn Raessens

    2010-01-01

    Het Handboek e-business geeft inzicht in de manier waarop ICT onze levens en onze wereld aan het veranderen is. Het reikt de (toekomstige) ondernemer en manager handvatten aan om ontwikkelingen sneller te signaleren, consequenties voor de strategie te doorzien en daardoor beter te kunnen reageren op

  14. Transforming Personnel Accessions: Recruiting in the E-Business World

    Science.gov (United States)

    2002-04-09

    levels of PC-ownership and online access. Finally, the 1999 report found that poor rural households had replaced poor central city households as the...digital divide clearly impacts any transformation to an eBusiness, eEnterprise, and eCommerce etc. model for recruiting. This research will not assume the

  15. The citizen as datasupplier in E-government

    DEFF Research Database (Denmark)

    Arleth, Mette; Schrøder, Anne Lise; Staunstrup, Jan K.

    2006-01-01

    This paper reports on an ongoing study of how to mobilise and utilize the citizen as data supplier in e-government. The role of the citizen is seen in the context of public participation, and a number of possible application areas for online tools where the citizen can serve the public administra......This paper reports on an ongoing study of how to mobilise and utilize the citizen as data supplier in e-government. The role of the citizen is seen in the context of public participation, and a number of possible application areas for online tools where the citizen can serve the public...

  16. Designing Cloud Infrastructure for Big Data in E-government

    Directory of Open Access Journals (Sweden)

    Jelena Šuh

    2015-03-01

    Full Text Available The development of new information services and technologies, especially in domains of mobile communications, Internet of things, and social media, has led to appearance of the large quantities of unstructured data. The pervasive computing also affects the e-government systems, where big data emerges and cannot be processed and analyzed in a traditional manner due to its complexity, heterogeneity and size. The subject of this paper is the design of the cloud infrastructure for big data storage and processing in e-government. The goal is to analyze the potential of cloud computing for big data infrastructure, and propose a model for effective storing, processing and analyzing big data in e-government. The paper provides an overview of current relevant concepts related to cloud infrastructure design that should provide support for big data. The second part of the paper gives a model of the cloud infrastructure based on the concepts of software defined networks and multi-tenancy. The final goal is to support projects in the field of big data in e-government

  17. State E-Government Strategies: Identifying Best Practices and Applications

    Science.gov (United States)

    2007-07-23

    Internet; ! Developing meaningful online applications for local government, businesses, educators, and other sectors; ! Establishing local “ eCommunity ...state, national, and international levels. However, frequently there is little meaningful coordination or communication between various e-government...weekly with the governor, 13% reported meeting monthly, and 21% reported “other,” meaning that these states have a different meeting schedule

  18. Access Requirement Analysis of E-Governance Systems

    Science.gov (United States)

    Kim, Tai-Hoon

    The strategic and contemporary importance of e-governance has been recognized across the world. In India too, various ministries of Govt. of India and State Governments have taken e-governance initiatives to provide e-services to citizens and the business they serve. To achieve the mission objectives, and make such e-governance initiatives successful it would be necessary to improve the trust and confidence of the stakeholders. It is assumed that the delivery of government services will share the same public network information that is being used in the community at large. In particular, the Internet will be the principal means by which public access to government and government services will be achieved. To provide the security measures main aim is to identify user's access requirement for the stakeholders and then according to the models of Nath's approach. Based on this analysis, the Govt. can also make standards of security based on the e-governance models. Thus there will be less human errors and bias. This analysis leads to the security architecture of the specific G2C application.

  19. Developing E-Government Coursework through the NASPAA Competencies Framework

    Science.gov (United States)

    McQuiston, James M.; Manoharan, Aroon P.

    2017-01-01

    Information technology (IT) is often less emphasized in coursework related to public administration education, despite the growing need for technological capabilities in those joining the public sector workforce. This coupled with a lesser emphasis on e-government/IT skills by accreditation standards adds to the widening gap between theory and…

  20. Drafted: I Want You to Deliver E-Government

    Science.gov (United States)

    Bertot, John Carlo; Jaeger, Paul T.; Langa, Lesley A.; McClure, Charles R.

    2006-01-01

    Public access to the Internet and computers is transforming public libraries into de facto e-government access points, for such disparate services as disaster relief, Medicare drug plans, and even benefits for children and families. This new role for public libraries is not just user-initiated. Government agencies now refer people to public…

  1. The development in leading e-government articles 2001- 2010

    DEFF Research Database (Denmark)

    Østergaard Madsen, Christian; Bull Berger, Jesper; Phythian, Mick

    2014-01-01

    most cited papers from each year are analyzed according to themes such as perspectives on the impact and impact causes of e-government, methods used, underlying research philosophies and recommendations. Findings indicate that the papers are still somewhat optimistic regarding the impact of e....... There is little development in the discussions of generalization of results and recommendations offered....

  2. Challenges and Obstacles of e-Government Streamlining: A Case Study

    Directory of Open Access Journals (Sweden)

    Anupam K. Nath

    2014-05-01

    Full Text Available e-Government streamlining has been a challenge since its inception in the domain of e-business. Business organizations face challenges while trying to collaborate with partners through the use of information technology in order to ensure efficient delivery of services. One of the major reasons for these inefficient services has been political bureaucracies among government organizations. To meet this challenge, a transparent and networked environment is required where government organizations can effectively partner with other relevant organizations. Using a case study analysis, we intend to identify not just the challenges in government organizations while providing services which require collaborative effort, but also the obstacles in adopting new technology for collaboration. We believe that the outcome of our research could provide a generalized guideline for government agencies where there is need for digital collaboration. Our findings will thus help government organizations to address the challenges in digital collaboration, and also help them implement new technology successfully to ensure efficient delivery of services.

  3. Towards a Citizen-Centered E-Government: Exploring Citizens' Satisfaction with E-Government in China

    Science.gov (United States)

    Zhang, Jianchuan

    2013-01-01

    E-government research has been practical and utilitarian, lacking theoretical concerns. Based on the literature of customer satisfaction with private-sector services, citizen/user satisfaction with public services, and information systems management, this study systematically investigates the following factors and their effects on citizen…

  4. Developing a business plan for a startup e-business

    OpenAIRE

    Vu, Khanh

    2013-01-01

    The purpose of this thesis is to develop an initial business plan for a startup fashion company that operates on the Internet in the Vietnamese market. To reach the target objective, the thesis first examines e-business from a theoretical perspective and considers its advantages and disadvantages. Secondly, the macro environment of the proposed business is analyzed, namely the country of Vietnam and its e-commerce environment. Finally, the outcome of the thesis is presented in the form of a b...

  5. The 2005 European e-Business Readiness Index

    OpenAIRE

    Pennoni, Fulvia; Tarantola, Stefano; Latvala, Ari

    2006-01-01

    Assessment of the eEurope 2005 Action Plan Benchmarking Index “E-Business Readiness Composite Indicator” using data collected by National Statistical Institutes and harmonised by Eurostat, using surveys “ICT usage of enterprises”, with reference years 2003 and 2004. This report contains data from 26 countries as collected in 2004 and as reported by Eurostat in June 2005. Performed analyses include obustness analysis, uncertainty and sensitivity analysis for two categories of ICT (Adoption ...

  6. From Virtual Organization to E-Business: Transformational Structuration

    OpenAIRE

    James J. Lee; Bandula Jayatilaka; Ben B. Kim; Ted E. Lee; Pairin Katerattanakul; Soongoo Hong

    2010-01-01

    This article shows how the technical hype of 1990s has been transformed into the e-business organizations at the beginning of the 21st century. The authors took an interpretive stance in this study, grounded theory, and investigated the ontology of virtual organization by the metaphorical analysis. The metaphorical analysis adopted in this study provides the analytical power to conceptualize the social structure of virtual organization in the context of structuration theory with the process o...

  7. On the Origin of Intermediary E-Government Services

    Science.gov (United States)

    Arendsen, Rex; Ter Hedde, Marc J.

    The majority of SME’s tends to outsource administrative tasks, including their direct relationships with the (electronic) government. Commercial intermediary service providers therefore have to be part of governmental multi channel e-service delivery strategies. This research paper explores the origin, added value and future position of these intermediary organisations with respect to the delivery of e-government services to businesses. Results indicate that (re-)intermediation is more likely to occur within this context than disintermediation is. SME’s do not want to be captured within a non-profitable electronic hierarchical relationship with a governmental organisation. The empirical study on the impact of the legal obligation of the use of e-tax services illustrates that SME’s instead prefer the ‘save haven’ of a commercial relationship with an intermediary service provider. Thus creating and fuelling a new market of intermediary e-government services.

  8. Accessibility in e-government portals of the Judiciary

    Directory of Open Access Journals (Sweden)

    Mariana Pessini Mezzaroba

    2016-05-01

    Full Text Available This article deals with an analysis of the application of Macedo accessibility guidelines (2010 for the publication of texts on the Web. In this paper, e-government portals were observed, particularly the judiciary, using the Supreme Court site Federal (STF, to verify whether the available material allows people with some kind of visual disability to access it and become aware of its contents. We also used the model of accessibility in Electronic Government eMag, established by the Federal Government, through Decree n. 03 of 07 May 2007.It were also developed the graphical representation of synthesis (RGS addressed the issue. The analysis was performed from the application of e-government accessibility evaluator ASES (Appraiser and accessibility Simulator Sites, combining their results with the textual guidelines already mentioned. After analyzing the results, it shows a table with errors and recommendations to the portal.

  9. Leadership and Knowledge Management in an E-Government Environment

    Directory of Open Access Journals (Sweden)

    Jason H. Sharp

    2012-02-01

    Full Text Available The Malcolm Baldrige National Quality Award (MBNQA is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government context. Specifically, we survey 1,100 employees of a medium-sized city government in the United States to investigate the relationship between leadership triad components, leadership strategic planning, and customer/market focus, with knowledge management. Our results show that these components are significantly related to knowledge management and are important in the delivery of e-government applications to the citizenry.

  10. How e-government managers prioritise rival value positions

    DEFF Research Database (Denmark)

    Rose, J.; Persson, J. S.; Heeager, Lise Tordrup

    2015-01-01

    E-Government strategies, investments, project selection, and implementations are influenced by value positions deeply enshrined in the traditions of public administration, which are in turn reflected in the everyday discourse of public managers. We analyse value traditions in the public administr......E-Government strategies, investments, project selection, and implementations are influenced by value positions deeply enshrined in the traditions of public administration, which are in turn reflected in the everyday discourse of public managers. We analyse value traditions in the public...... of better services for citizens. Citizen engagement, with its roots in liberal democracy arguments, promotes responsiveness, consultation, collaboration and participation. A set of foundational values grounded in the deeply rooted bureaucratic tradition is also distinguished. A qualitative survey of Danish...... local authority managers’ value positions shows a heavy bias towards administrative efficiency and an absence of concern for citizen engagement. The implications of this efficiency imperative are discussed....

  11. DEVELOPMENT PROSPECTS ICT AND E-GOVERNMENT IN UZBEKISTAN'S ECONOMY

    Directory of Open Access Journals (Sweden)

    Aman T. Кenjabaev

    2015-01-01

    Full Text Available This article highlights the role and importanceof information and communication technologies (ICTs in the economic development ofUzbekistan. The article deals with national characteristics of ICT applications and analyzes the growth rates of the economy of the republic withthe help of ICT, as well as discusses the theory and practice of application of e-government.Analyzes the shortcomings of it modern systemof "electronic government" in Uzbekistan andrecommended ways to overcome them.

  12. On e-Government Project Development in Balmeda

    Science.gov (United States)

    Anagnostou, Miltiades E.; Lambrou, Maria A.

    An e-government project management and development scenario in a fictional country is described. Emphasis is given on how local culture undermines project quality. A detailed fictional project development scenario is presented. The interplay between different players, i.e. project developers, reviewers, and public services, is illustrated. While the rules of technology are the same everywhere, local adaptation due to socio-economic factors can bend them to the degree of making them ineffective.

  13. MANAGING E-GOVERNMENT CHANGE IN EDUCATION SECTOR IN LIBYA

    OpenAIRE

    FARHAT HAMMAD

    2010-01-01

    All over the world, businesses and governments are putting critical information online, automating processes and interacting electronically with their customers and citizens. The main advantage of e-government is increasing availability of government services beyond the traditional working days. It provides quicker delivery of government services and easier access by citizens and businesses. These significant improvements will not necessarily lead to immediate, realizable cost savings.

  14. Romania's Digital Divide and the Failures of E-Government

    Directory of Open Access Journals (Sweden)

    Sorin Dan ŞANDOR

    2006-02-01

    Full Text Available This paper tries to measure the level of the digital divide existing in Romania and also to verify its relationship with e-government. At the country level, Romania is one of the least digitally developed countries in Europe, but it has shown a sharp increase in recent years. At the social level, based on data from public opinion surveys, digital divide is analyzed at two levels: lack of access and lack of knowledge. The results are similar to those in other countries: digital divide appears along the same dimensions: rural/urban, age, education, wealth and, to a lesser extent, gender. E-government services, while presumed to be at an adequate level, are used only by a very small number of citizens, thus having no impact upon the digital divide. Confronted with a serious divide, and with great possibility of its increasing, Romania needs to promote policies designed to increase access and knowledge. Also, e-government is not possible, unless administrative culture and procedures change.

  15. Significant Factors Determining E-government Adoption in Selangor, Malaysia

    Directory of Open Access Journals (Sweden)

    Siti Hajar Mohd Idris

    2016-06-01

    Full Text Available Studies have shown that low adoption rate among citizens has been hindering the optimization of e-Government services especially in developing countries. Hence, one of the critical measures that has to be undertaken is to identify and overcome possible barriers to further facilitate a higher rate of adoption. A multistage stratified sampling was used in this study to collect data from 1000 respondents, both user and non-user residing in the state of Selangor, Malaysia. This state was chosen as to provide a better understanding of low adoption when issues of basic facilities have been successfully overcome. An exploratory factor analysis was performed to identify latent constructs and seven key factors were identified. A multiple regression model was subsequently used to analyze significant factors in determining the willingness to use e-Government services. The determinants are language barrier, educational level, secure, format, easy to use, enjoyable, reliable, visual appeal and infrastructure. The result shows significant variables that act as barriers to adoption are reliable, enjoyable, easy to use, secure, and language used. The constraints pointed out in the open ended questions mainly focus on the issue of accessibility, ease of use and awareness. Overcoming these obstacles is therefore crucial in order to enhance the usage of e-Government services which consequently will improve the quality of public administration in Malaysia.

  16. Eucalyptus Cloud to Remotely Provision e-Governance Applications

    Directory of Open Access Journals (Sweden)

    Sreerama Prabhu Chivukula

    2011-01-01

    Full Text Available Remote rural areas are constrained by lack of reliable power supply, essential for setting up advanced IT infrastructure as servers or storage; therefore, cloud computing comprising an Infrastructure-as-a-Service (IaaS is well suited to provide such IT infrastructure in remote rural areas. Additional cloud layers of Platform-as-a-Service (PaaS and Software-as-a-Service (SaaS can be added above IaaS. Cluster-based IaaS cloud can be set up by using open-source middleware Eucalyptus in data centres of NIC. Data centres of the central and state governments can be integrated with State Wide Area Networks and NICNET together to form the e-governance grid of India. Web service repositories at centre, state, and district level can be built over the national e-governance grid of India. Using Globus Toolkit, we can achieve stateful web services with speed and security. Adding the cloud layer over the e-governance grid will make a grid-cloud environment possible through Globus Nimbus. Service delivery can be in terms of web services delivery through heterogeneous client devices. Data mining using Weka4WS and DataMiningGrid can produce meaningful knowledge discovery from data. In this paper, a plan of action is provided for the implementation of the above proposed architecture.

  17. 企业需要的是E-Business

    Institute of Scientific and Technical Information of China (English)

    《电子商务世界》杂志编辑部

    2004-01-01

      曾几何时,人们谈到电子商务就想到网络公司,想到利用网上"虚拟商场"或"虚拟店面"进行的商业活动,从而将电子商务与网上交易(E-Commerce)画上了等号,这是一个非常致命的概念混淆.电子商务一词在英文中有2种翻译--E-Commerce和E-Business.……

  18. E-Business Models In The Travel Industry

    OpenAIRE

    Alford, Philip

    2000-01-01

    Drawing on recently published data, this report examines some of the trends in travel e-commerce. Using a case study approach, the author examines in detail some of the e-business models impacting on the travel industry both in the Business-to-Business (B2B) and Business-to-Consumer (B2C) markets. Although B2C leisure transactions currently account for just 1% of the value of global travel, there is real potential for future growth. However to be successful both new entrants and existing play...

  19. An Appraisal Of Groupon E-Business Model

    OpenAIRE

    Odeniyi; O. Ayodeji; Lawal; N. Tunde; Kareem; A. E. Adebowale

    2015-01-01

    Abstract A new kind of business digital age middleman which ordinarily may not have been possible has emerged. An instance is Groupon an e-commerce platform which allows a small group of merchants to reach a large number of customers using internet and social media technologies to provide discounted deals. Therefore the purpose of this study is to appraise the Groupon e-business model. Firstly the brief profile and business model was examined. Thereafter an in-depth Social Legal Economic Poli...

  20. PENERAPAN MODIFIKASI TECHNOLOGY ACCEPTANCE MODEL (TAM) DALAM E-BUSINESS

    OpenAIRE

    Adi Setiawan; Lisa Harry Sulistiowati

    2018-01-01

    This study analyzed SMEs batik entrepreneurs in Cirebon to apply e-business. The TAM3 theory is used to create an analytical model in understanding the desires of the entrepreneur. The desire to use technology is due to the perception of the level of ease of use. The easier the user perception, the higher the ability to see the usefulness of technology, and the easier the perception of usage, the higher desire to utilize technology. The analysis result shows that perceived ease of use is in m...

  1. Benefit analysis of e-business solutions for utilities; Nutzenbetrachtung von E-Business-Branchenloesungen. Der Online-Weg zu den Privatkunden

    Energy Technology Data Exchange (ETDEWEB)

    Koch, M.; Baier, D. [Lehrstuhl fuer Marketing und Innovationsmanagement und BTU Cottbus (Germany)

    2003-04-07

    E-Business-applications for internal and external business processes are an often dealt subject. In opposition to that the implementation of E-Business-Systems at the interface to the many private customers are taken only few notice. Even though the implementation requires additional investments utilities could save considerable costs. (orig.) [German] Die Unterstuetzung der internen und externen Geschaeftsprozesse durch E-Business-Systeme ist eine aufgrund ihrer Bedeutung oft behandelte Thematik. Weitgehend unbeachtet blieb bisher der Einsatz von E-Business-Systemen an der Schnittstelle zu den vielen Privatkunden. Trotz zusaetzlich notwendiger Investitionen lassen sich gerade an dieser Stelle hohe Kosten sparen. (orig.)

  2. ICE-B 2008 : International Conference on e-Business: Proceedings

    NARCIS (Netherlands)

    Filipe, Joaquim; Marca, David A.; Shishkov, Boris; van Sinderen, Marten J.

    2008-01-01

    The purpose of ICE-B 2008, the International Conference on e-Business, is to bring together researchers, engineers and practitioners interested in information systems methods and applications in the context of e-business. e-Business is a research area of growing importance, encompassing several

  3. E-Business Curricula and Cybercrime: A Continuing Error of Omission?

    Science.gov (United States)

    Fusilier, Marcelline; Penrod, Charlie

    2013-01-01

    The growth of e-business has been accompanied by even faster increases in losses from security breaches, legal problems, and cybercrime. These unnecessary costs inhibit the growth and efficiency of e-business worldwide. Professional education in e-business can help address these problems by providing students with coursework aimed at them. The…

  4. VENEZUELANS´ APPROPRIATION OF SOCIAL MEDIA FOR E-GOVERNMENT

    Directory of Open Access Journals (Sweden)

    María Isabel Neuman

    2015-04-01

    Full Text Available In this paper we analyze actual figures of the use of twitter which are contrasted with the theory of virtual communities of Nielsen (2006, with emphasis on the analysis of the account @chavezcandanga of former president Hugo Chavez. The data was obtained from the analytical social networking platforms that processes the Twitter API and international research centers. We conclude that in the case of the virtual community of the @chavezcandanga account the characteristics of social networks are harnessed as an innovative practice in e-government and Nielsen formulations are met.

  5. An Appraisal Of Groupon E-Business Model

    Directory of Open Access Journals (Sweden)

    Odeniyi

    2015-01-01

    Full Text Available Abstract A new kind of business digital age middleman which ordinarily may not have been possible has emerged. An instance is Groupon an e-commerce platform which allows a small group of merchants to reach a large number of customers using internet and social media technologies to provide discounted deals. Therefore the purpose of this study is to appraise the Groupon e-business model. Firstly the brief profile and business model was examined. Thereafter an in-depth Social Legal Economic Political Technological EcologicalEnvironmental and Competitive SLEPTEC analysis of the business model was carried out. Then the elements of the business model and the resulting growth and advantages that bring about competitive and profits in the modern markets for Groupon were evaluated. The findings shows that simple technologies of email and social media can be leveraged for business success especially in massive subscribers base as currently witnessed by Groupon. The study revealed the associated problems with the Groupon e-business platform and thus conclusively recommends how the business model can be improved via considerations of other technological factors.

  6. E-Business Transformation: An Analysis Framework Based on Critical Organizational Dimensions

    Institute of Scientific and Technical Information of China (English)

    ZENG Qingfeng; CHEN Wenbo; HUANG Lihua

    2008-01-01

    In the era of Internet economics, e-business has become one of the most important strategic factors for enterprise development, so theoretical systems are needed to help enterprises develop e-business transformation strategies. A review of enterprise transformation theory identified five critical organization dimensions of e-business transformation, corporate strategy and vision transformation, organizational structure, product and market transformation, business process transformation, and corporate culture transformation. An e-business transformation process model was developed based on the five dimensions. This model can help enterprises to more effectively implement e-business transformation strategies.

  7. SERENITY in e-Business and Smart Item Scenarios

    Science.gov (United States)

    Benameur, Azzedine; Khoury, Paul El; Seguran, Magali; Sinha, Smriti Kumar

    SERENITY Artefacts, like Class, Patterns, Implementations and Executable Components for Security & Dependability (S&D) in addition to Serenity Runtime Framework (SRF) are discussed in previous chapters. How to integrate these artefacts with applications in Serenity approach is discussed here with two scenarios. The e-Business scenario is a standard loan origination process in a bank. The Smart Item scenario is an Ambient intelligence case study where we take advantage of Smart Items to provide an electronic healthcare infrastructure for remote healthcare assistance. In both cases, we detail how the prototype implementations of the scenarios select proper executable components through Serenity Runtime Framework and then demonstrate how these executable components of the S&D Patterns are deployed.

  8. E-government Facilities Analysis for Public Services in Higher Education

    Science.gov (United States)

    Astawa, I. P. M.; Dewi, K. C.

    2018-01-01

    E-Government in higher education can be utilized in order to provide public services to stakeholders both internal and external. The research objectives is to analyze the e-government facilities for public services in higher education. The research began by reviewing the concept of public services and e-government, then continued by analysing e-government facilities based on the E-Government Maturity Level developed by Wirtz and Piehler. The research subject was the e-government website of three universities that ranked the top three of webometrics version (Indonesia country rank), while the research object was e-government facilities for public services. Data collection was done by observing e-government sites via online browsing. The research’s results indicated that all three e-government sites have met four e-government business model and provided e-government services in line with the fourth stage on the e-government development stage. It can concluded that the three universities have achieved e-government maturity at the fourth level.

  9. A Virtual Organisation Model for E-Government

    Directory of Open Access Journals (Sweden)

    Janice Bum

    2002-05-01

    Full Text Available This paper looks at the implementation of a new customer value alliance model in e-govemment. Firstly we review the issues of e-govemment and the drive towards customer centric organisations in the context of multiple government agencies. A model of e-Government is introduced and examined within the context of a virtual organisation model which can be applied along the customer value chain across multiple service agencies. A case study is used to demonstrate how this concept of a virtual organisation as a customer value-alliance model can effect a successful transition to e-Govemment from a traditional Government model. Finally, we examine how the Aboriginal Affairs Department, a Western Australian Government agency is implementing this model for improved customer service and the implications of this model for the management of change in a developing e-community.

  10. The Open-Source Alternative in E-Government

    Directory of Open Access Journals (Sweden)

    Catalin Vrabie

    2013-08-01

    Full Text Available The last decade has changed again the face of electronic world: from Web 2.0 to open source software; from e-(electronic to m-(mobile and now to touch. For Web developers is a real challenge to make compatible interfaces to all existing Internet browsers. This proves to be even more expensive than the application itself (Softnet; 2012; SIVECO, 2012. From the point of view of the big software development companies these events are just new challenges because they afford to have many employees with different skills and by that being able to cope with market demands. But what happens with the e-government projects at the local level? Budgets are small, so hiring a company specialized in Web application development is sometimes too expensive, this responsibility usually falls in many cases on the employees of the IT department (Vrabie, 2011. If we add to this software component the hardware required for hosting the Web page inside, the budgets are already completely exceeded (or obviously they can choose some other cheap solution but whose reliability is very poor – reason for dissatisfaction among citizens. The importance of the Web platforms for interacting with citizens is very well known (Friedman, 2005; Craig; 2006; Baltac, 2011. In this context, this paper aims to examine in terms of costs, the investments in open-source applications in parallel with the use of social networks as used today. The research methodology is using for the first time an adapted version of cost-effectiveness analysis. Empirical research will be carried out on two platforms of e-Government – one of them developed inside on an open-source solution - used to support a complete interaction with the citizens. The working hypothesis starts from the fact that open source software is cheaper than those developed inside – but of course this is a question to debate at.

  11. Ethical dilemmas and PD as important steps towards critical e-government design

    DEFF Research Database (Denmark)

    Berger, Jesper Bull

    2014-01-01

    The delivering of public services to citizens through the internet -- also known as e-government - has gained serious momentum, driven by political ambitions of improved efficiency. E-government, however, is considered complex and e-government failures are well known from media. Research of how e-government...... is enacted inside government is sparse. Technology mediated public services in real world entail ethical dilemmas. By extracting ethical dilemmas from a qualitative e-government participatory design study, this paper shows how ethical dilemmas may inform future e-government design and design processes....... The case, adoption of digital post in a local e-government setting, showed that design flaws, staff's concern for citizens and political fear of citizens' critique had an impact on e-government adoption....

  12. e-Government Readiness, Strategy and Two Different User Groups - in Austria

    Science.gov (United States)

    Edelmann, Noella; Hoechtl, Johann; Parycek, Peter

    This paper offers a description of the e-Government Strategy in Austria and its e-Government readiness, and looks at how two different user groups are experiencing e-Government in Austria. Studies conducted show that adolescent citizens are more optimistic and enthusiastic about the possibilities offered whilst the municipalities are more skeptical. The Austrian e-Government strategy, the decisionmakers and IT solution providers must understand the needs of all stakeholders and provide viable solutions accordingly.

  13. The tension between user-centered design and e-government services

    NARCIS (Netherlands)

    Kotamraju, Nalini; van der Geest, Thea

    2012-01-01

    The absence of user involvement in the design and development of e-government is often cited as a reason for the lag in e-government uptake. Drawing on our involvement with PortNL, an integrated e-government service for expatriates in the Netherlands, we explain this absence as a result of an

  14. An empirical test of stage models of e-government development: evidence from Dutch municipalities

    NARCIS (Netherlands)

    Rooks, G.; Matzat, U.; Sadowski, B.M.

    2017-01-01

    In this article we empirically test stage models of e-government development. We use Lee's classification to make a distinction between four stages of e-government: informational, requests, personal, and e-democracy. We draw on a comprehensive data set on the adoption and development of e-government

  15. Constitutional Principles and E-Government: An Opinion about Possible Effects of Federalism and the Separation of Powers on E-Government Policies.

    Science.gov (United States)

    Jaeger, Paul T.

    2002-01-01

    Examines how Constitutional principles, specifically the doctrines of Federalism and the separation of powers, relate to e-government policies and practices. Suggests that the move toward e-government, with emphasis on the simplification of access to government information and services, must be considered with regard to Federalism and separation…

  16. Effect of Necessary Factors for Deploying E-Business Models on Business Performance in Automotive Industry

    OpenAIRE

    Mohsen Shafiei Nikabadi; Laya Olfat; Ahmad Jafarian; Hassan Alibabaei Khamene

    2013-01-01

    The main goal of this article is to survey effects of necessary factors for deploying e-business models on business performance in automotive industry. Today, application of information technology and internet in business is turned to a critical tool to gain competitive advantages in business. The impact of e-businesses is so that changed competitive approach between companies from traditional to modern models. In this study, first, necessary key factors of implementing e-business in automoti...

  17. Based on Intelligent Robot of E-business Distribution Center Operation Mode Research

    Directory of Open Access Journals (Sweden)

    Li Juntao

    2016-01-01

    Full Text Available According to E-business distribution center operation mode in domestic and advanced experience drawing lessons at home and abroad, this paper based on intelligent robot researches E-business distribution center operation mode. And it proposes the innovation logistics storage in E-business and sorting integration system, and elaborates its principle, characteristics, as well as studies its business mode and logistics process, and its parameters and working mode of AGV equipment.

  18. Tissue Engineering Stem Cells - An e-Governance Strategy.

    Science.gov (United States)

    Grange, Simon

    2011-01-01

    The rules of governance are changing. They are necessarily becoming more stringent as interventions offered to treat conditions carry unpredictable side effects, often associated with novel therapeutic vectors. The clinical relevance of this relates to the obligations of those involved in research, to ensure the best protection for subjects whilst encouraging the development of the field. Existing evidence supports the concept of e-Governance both in operational health research and more broadly in the strategic domain of policy formation. Building on the impact of the UK Comprehensive Research Network and recent EU Directives, it is now possible to focus on the issues of regulation for cell therapies in musculoskeletal science through the development of the Advanced Therapeutic Medicinal Products (ATMP) category of research products. This article reviews the framework that has borne this and the need for more detailed Virtual Research Integration and Collaboration (VRIC) systems to ensure regulatory compliance. Technology research and development plans must develop in close association between tissue engineering and treating clinicians. The scope of this strategy relates to the handling of human tissues the transport and storage of specimens in accordance with current EU directives and the Human Tissue Authority (HTA) regulations.

  19. E-government in the tax administrations of Latin America

    Directory of Open Access Journals (Sweden)

    Católico Segura, Diego Fernando

    2016-04-01

    Full Text Available In the last decade the e-government has become relevant in the public sector and is set in an oriented transformation of governments in the framework of New Public Management (NPM strategy as it allows greater access to information, improving citizen participation in public affairs, it makes more efficient way to provide services and contributes in a two-way communication between the state and citizens from the use of information and communications technology. In this sense, public institutions in Latin America have not been alien to this trend and, in particular, their tax administrations have been affected by this strategy. This article analyzes the degree of progress of electronic government in these institutions with respect to access to information, considering that published on the websites of the tax administrations of Latin Amercia. The results show that the degree of access to information of the entities under study is biased as a note midlevel is obtained, indicating a possible risk of corruption given the lack of transparency in its management and limited surrender accounts, preventing effective social control.

  20. Tissue Engineering Stem Cells – An e-Governance Strategy

    Science.gov (United States)

    Grange, Simon

    2011-01-01

    The rules of governance are changing. They are necessarily becoming more stringent as interventions offered to treat conditions carry unpredictable side effects, often associated with novel therapeutic vectors. The clinical relevance of this relates to the obligations of those involved in research, to ensure the best protection for subjects whilst encouraging the development of the field. Existing evidence supports the concept of e-Governance both in operational health research and more broadly in the strategic domain of policy formation. Building on the impact of the UK Comprehensive Research Network and recent EU Directives, it is now possible to focus on the issues of regulation for cell therapies in musculoskeletal science through the development of the Advanced Therapeutic Medicinal Products (ATMP) category of research products. This article reviews the framework that has borne this and the need for more detailed Virtual Research Integration and Collaboration (VRIC) systems to ensure regulatory compliance. Technology research and development plans must develop in close association between tissue engineering and treating clinicians. The scope of this strategy relates to the handling of human tissues the transport and storage of specimens in accordance with current EU directives and the Human Tissue Authority (HTA) regulations. PMID:21886693

  1. PENERAPAN MODIFIKASI TECHNOLOGY ACCEPTANCE MODEL (TAM DALAM E-BUSINESS

    Directory of Open Access Journals (Sweden)

    Adi Setiawan

    2018-03-01

    Full Text Available This study analyzed SMEs batik entrepreneurs in Cirebon to apply e-business. The TAM3 theory is used to create an analytical model in understanding the desires of the entrepreneur. The desire to use technology is due to the perception of the level of ease of use. The easier the user perception, the higher the ability to see the usefulness of technology, and the easier the perception of usage, the higher desire to utilize technology. The analysis result shows that perceived ease of use is in medium and low category. Perceived usefulness is in the high and medium category. The desire to behavioral intention to use is in the medium and low category. The result of hypothesis testing shows the perception of ease of influence perception of usefulness. Furthermore, perceptions of usefulness affect the desire to use technology in business activities. The test result shows the perception of ease that doesn’t give a direct significant influence to the desire to use technology.

  2. Produce More Oil Gas via eBusiness Data Sharing

    Energy Technology Data Exchange (ETDEWEB)

    Paul Jehn; Mike Stettner

    2004-09-30

    GWPC, DOGGR, and other state agencies propose to build eBusiness applications based on a .NET front-end user interface for the DOE's Energy 100 Award-winning Risk Based Data Management System (RBDMS) data source and XML Web services. This project will slash the costs of regulatory compliance by automating routine regulatory reporting and permit notice review and by making it easier to exchange data with the oil and gas industry--especially small, independent operators. Such operators, who often do not have sophisticated in-house databases, will be able to use a subset of the same RBDMS tools available to the agencies on the desktop to file permit notices and production reports online. Once the data passes automated quality control checks, the application will upload the data into the agency's RBDMS data source. The operators also will have access to state agency datasets to focus exploration efforts and to perform production forecasting, economic evaluations, and risk assessments. With the ability to identify economically feasible oil and gas prospects, including unconventional plays, over the Internet, operators will minimize travel and other costs. Because GWPC will coordinate these data sharing efforts with the Bureau of Land Management (BLM), this project will improve access to public lands and make strides towards reducing the duplicative reporting to which industry is now subject for leases that cross jurisdictions. The resulting regulatory streamlining and improved access to agency data will make more domestic oil and gas available to the American public while continuing to safeguard environmental assets.

  3. e-Business challenges and directions: important themes from the first ICE-B workshop

    NARCIS (Netherlands)

    Marca, David; Bulander, Rebecca; Kruslin, Cornelia; Shishkov, Boris; van Sinderen, Marten J.; Obaidat, Mohammad S.; Tsihrintzis, George A.; Filipe, Joaquim

    2012-01-01

    A three-day asynchronous, interactive workshop was held at ICE-B’10 in Piraeus, Greece in July of 2010. This event captured conference themes for e-Business challenges and directions across four subject areas: a) e-Business applications and models, b) enterprise engineering, c) mobility, d) business

  4. The E-Business Research Network: summary of the results of the Dutch pilot survey

    NARCIS (Netherlands)

    A. van der Wiele (Ton); A.R.T. Williams (Roger); J.D. van Iwaarden (Jos); M. Wilson (Melanie); B.G. Dale (Barry)

    2001-01-01

    textabstractA project has been started with the intention to develop an E-Business Research Network on E-business related research in business and management. The initiative has been taken in co-operation between Erasmus University and UMIST to develop a project in which the first stage concerns the

  5. Revolusi Dunia Bisnis Indonesia Melalui E-Commerce Dan E-Business: Bagaimana Solusi Hukumnya

    OpenAIRE

    Pramono, Nindyo

    2001-01-01

    The activities of electronic trade have brought about revolution in the business world, suchas the emergence of e-commerce and e-business. Yet, the impact of such activities have resulted in various legal problems. This writing tries to explore some growingproblems and solutions being of fered from the impact of e-commerce and e-business development.

  6. Specification of e-business process model for PayPal online payment process using Reo

    NARCIS (Netherlands)

    M. Xie

    2005-01-01

    textabstractE-business process modeling allows business analysts to better understand and analyze the business processes, and eventually to use software systems to automate (parts of) these business processes to achieve higher profit. To support e-business process modeling, many business process

  7. An analysis of e-business adoption by Indonesian manufacturing SMEs: A conceptual framework

    Science.gov (United States)

    Saptadi, Singgih; Pratama, Hanggar; Sudirman, Iman; Aisha, Atya Nur; Bernadhi, Brav Deva

    2017-11-01

    Many researches had shown IT contribution to business. Considering the contribution of SMEs to Indonesia economy, improving the competitiveness of SMEs is a concern in Indonesia development. Many studies had shown many IT projects failed to provide business performance. So, it is important to understand the pattern of e-business that provides business performances of a company. Using business process approach, we had studied SMEs' e-business initiatives in the form of "which business processes that had been supported with IT" by SMEs and business performances that SMEs gained from these e-business initiatives. But, we have not studied the intensity of implemented IT for SMEs' business processes. This paper presents a conceptual framework that relates the business performance and the intensity of e-business adoption. We also propose some antecedents that may relate to the intensity of e-business adoption.

  8. Inhibitors of e-Government adoption: Determinants of habit and adoption intentions

    Directory of Open Access Journals (Sweden)

    Manuel Rey-Moreno

    2017-09-01

    Full Text Available Explanatory models of e-Government adoption are based on the premise that user behavior results from users’ intentions, which derive from users’ beliefs and attitudes. According to such models, citizens’ high intentions to use e-Government tools should have led to the widespread adoption of these tools. Yet this has not occurred. Therefore, existing models fail to explain the adoption of e-Government. These models must be complemented to explain the cause of citizens’ failure to adopt e-Government. Attempts to build a satisfactory model include the design of dual models (jointly analyzing facilitators and inhibitors and integrating models (jointly analyzing the interaction between intention and habit in prompting behavior. This study identified several inhibitors of e-Government adoption. Organizational support, self-efficacy, benefits, loss aversion, regret aversion, control, transition costs, sunk costs/switching costs, uncertainty, habit, resistance, and inertia were found to inhibit citizens’ adoption of e-Government.

  9. A Framework for Cloud Based E-Government from the Perspective of Developing Countries

    Directory of Open Access Journals (Sweden)

    Pusp Raj Joshi

    2017-11-01

    Full Text Available Despite significant efforts to initiate electronic government projects, developing countries are still struggling to reap the benefits of using e-government services. An effective implementation of e-government infrastructure is necessary to increase the efficiency and transparency of the government services. There are several studies that observed causes like lack of infrastructure support, lack of payment gateway and improper e-government service delivery channel as main barriers to a wider adoption of e-government services. The main contribution of this research is to propose a cloud-based G2G (Government-to-government e-government framework for a viable e-government solution from the perspective of developing countries. We have introduced a list of concepts and a systematic process to guide the implementation of e-government project based on the government’s vision, goals, chosen services through the service delivery channel to the appropriate cloud service and deployment model. We have used Nepal as a context of the case study and applied the framework to a real e-government project of driving licensing department using action research methodology. The results from the study show that the G2G approach of e-government implementation would be the best for providing effective government services to the stakeholders of developing countries. The proposed framework also supports a smooth integration of government services and reduces the time of the overall project.

  10. Citizen Perceptions of E-Government in the Kurdistan Region of Iraq

    Directory of Open Access Journals (Sweden)

    Khosro Mohammad Ahmed

    2015-11-01

    Full Text Available Despite increasing investment by governments globally, citizens in some countries are less willing to engage with e-government innovations. While previous studies have examined what might encourage citizens to adopt e-government services more broadly, further research is required to understand those factors that impede or enable e government adoption in countries that have, or are in the process of, transitioning to democratic self-rule. This study is the first to investigate citizen attitudes to e-government adoption in the Kurdistan Region of Iraq and thus provides insight into the factors affecting the adoption of e-government within an emerging democratic state. This study also distinguishes between two types of e-government services; informational and transactional. Thus a research model with two elements is developed and tested; one for intention to use informational e government and one for intention to use transactional e-government. Data were collected through a survey administered to university students and non-academic employees in Arbil the capital city of Kurdistan, and analysed using structural equation modelling. Perceived usefulness, social influence, trust in government and perceived risk were found to be significantly and directly associated with the intention to use both kinds of e-government services. However perceptions of ease of use, information quality and trust in the Internet were not significant.

  11. Back to Practice, a Decade of Research in E-Government

    Science.gov (United States)

    Assar, Saïd; Boughzala, Imed; Boydens, Isabelle

    E-government is a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically found the field have opened perspectives from multiple research domains. The goal of this chapter is to review evolution of the e-government field from an institutional and an academic point of view. Our position is that e-government is an emergent multidisciplinary field of research in which focus on practice is a prominent characteristic. Each chapter of the book is then briefly presented and is positioned according to a vision of the e-government domain of research.

  12. On e-business strategy planning and performance evaluation: An adaptive algorithmic managerial approach

    Directory of Open Access Journals (Sweden)

    Alexandra Lipitakis

    2017-07-01

    Full Text Available A new e-business strategy planning and performance evaluation scheme based on adaptive algorithmic modelling techniques is presented. The effect of financial and non-financial performance of organizations on e-business strategy planning is investigated. The relationships between the four strategic planning parameters are examined, the directions of these relationships are given and six additional basic components are also considered. The new conceptual model has been constructed for e-business strategic planning and performance evaluation and an adaptive algorithmic modelling approach is presented. The new adaptive algorithmic modelling scheme including eleven dynamic modules, can be optimized and used effectively in e-business strategic planning and strategic planning evaluation of various e-services in very large organizations and businesses. A synoptic statistical analysis and comparative numerical results for the case of UK and Greece are given. The proposed e-business models indicate how e-business strategic planning may affect financial and non-financial performance in business and organizations by exploring whether models which are used for strategy planning can be applied to e-business planning and whether these models would be valid in different environments. A conceptual model has been constructed and qualitative research methods have been used for testing a predetermined number of considered hypotheses. The proposed models have been tested in the UK and Greece and the conclusions including numerical results and statistical analyses indicated existing relationships between considered dependent and independent variables. The proposed e-business models are expected to contribute to e-business strategy planning of businesses and organizations and managers should consider applying these models to their e-business strategy planning to improve their companies’ performances. This research study brings together elements of e-business

  13. Citizen Empowerment through e-Democracy: Patterns of E-Government Adoption for Small-Sized Cities in Missouri

    Science.gov (United States)

    Massey, Floyd E., III

    2014-01-01

    E-government is one of the buzzwords in discussing modernizing public administration. Numerous researchers have conducted studies related to the implementation of e-government and e-government 2.0 programs. The main goal of e-government programs is to increase government efficiency and offer benefits to citizens. As the requirements of government…

  14. Good e-Governance and Cadastral Innovation: In Pursuit of a ...

    African Journals Online (AJOL)

    We begin with a look at definitions of key terms in the field of cadastral development. Then an understanding of what constitutes an ecadastral system is formed through an exploration of: good governance as related to cadastral development, e-government and e-governance, and a study of global cadastral and land

  15. The role of automated categorization in e-government information retrieval

    DEFF Research Database (Denmark)

    Jonasen, Tanja Svarre; Lykke, Marianne

    2013-01-01

    High-precision search results are essential for helping e-government employees complete work-based tasks. Prior studies have shown that existing features of e-government systems need improvement in terms of search facilities, navigation, and metadata adoption. This paper investigates how automated...

  16. Towards a conceptual model for an e-Government interoperability framework for South Africa

    CSIR Research Space (South Africa)

    Kotze, Paula

    2017-04-01

    Full Text Available In September 2016, the South African Government published a White Paper on the National Integrated ICT Policy highlighting some principles for e-Government and the development of a detailed integrated national e-Government strategy and roadmap...

  17. Digital Divide in Sub Saharan Africa: Implications for E-governance ...

    African Journals Online (AJOL)

    Among the digital dividends envisaged is e-governance that would enhance citizens' engagement with their governments, service delivery, transparency, accountability, prudent management of public resources, and overall good governance. It is also expected that by bridging the digital divide, e-government will flourish to ...

  18. Belief-rule-based expert systems for evaluation of e-government

    DEFF Research Database (Denmark)

    Hossain, Mohammad Shahadat; Zander, Pär-Ola Mikael; Kamal, Md Sarwar

    2015-01-01

    , known as the Belief Rule Based Expert System (BRBES) and implemented in the local e-government of Bangladesh. The results have been compared with a recently developed method of evaluating e-government, and it is demonstrated that the results of the BRBES are more accurate and reliable. The BRBES can...

  19. A metatheory of e-government: Creating some order in a fragmented research field

    NARCIS (Netherlands)

    Meijer, Albert; Bekkers, Victor

    2015-01-01

    Theoretical fragmentation in e-government studies hampers the further development of this field of study. This paper argues that a metatheory can reduce theoretical confusion. Ideas from the philosophy of the social sciences are used to develop a metatheory of e-government consisting of three

  20. The challenges of replicating Western E-government Structures in Ghana

    DEFF Research Database (Denmark)

    Salifu, Fauziatu; Williams, Idongesit

    2016-01-01

    African countries , from the African Information Society Initiative forum of 1995, have been working on facilitating a centralized e-government initiative. The system of implementing e-government services road map handed down by the United Nations Economic Commission for Africa to African countri...

  1. Assessing the Adoption of e-Government Services by Teachers in Greece

    Directory of Open Access Journals (Sweden)

    Vasiliki Vrana

    2012-05-01

    Full Text Available Technological developments and governments’ understanding of what citizens need usually determine the design of public online services. For successful implementation of e-Government services, governments have to place the user in the center of future developments, understand what citizens need and measure what increases citizens’ willingness to adopt e-government services. The paper uses the Technology Acceptance Model (TAM, the extended TAM, the Diffusion of Innovations (DOI theory and the important determinants of user acceptance perceived risk and trust, in order to describe teachers’ behavioral intensions to adopt e-Government services. A model containing trust and risk, along with cognitive, social and intrinsic factors is used to study the intentions of e-Government use by Greek primary and secondary education teachers. Two hundred and thirty teachers responded to an online survey. Findings reveal that cognitive and intrinsic factors have significant effects on intentions to use e-Government websites.

  2. Evaluation about the performance of E-government based on interval-valued intuitionistic fuzzy set.

    Science.gov (United States)

    Zhang, Shuai; Yu, Dejian; Wang, Yan; Zhang, Wenyu

    2014-01-01

    The evaluation is an important approach to promote the development of the E-Government. Since the rapid development of E-Government in the world, the E-Government performance evaluation has become a hot issue in the academia. In this paper, we develop a new evaluation method for the development of the E-Government based on the interval-valued intuitionistic fuzzy set which is a powerful technique in expressing the uncertainty of the real situation. First, we extend the geometric Heronian mean (GHM) operator to interval-valued intuitionistic fuzzy environment and proposed the interval-valued intuitionistic fuzzy GHM (IIFGHM) operator. Then, we investigate the relationships between the IIFGHM operator and some existing ones, such as generalized interval-valued intuitionistic fuzzy HM (GIIFHM) and interval-valued intuitionistic fuzzy weighted Bonferoni mean operator. Furthermore, we validate the effectiveness of the proposed method using a real case about the E-Government evaluation in Hangzhou City, China.

  3. THE QUALITY ASSURANCE FOR THE OPEN SOURCE E-BUSINESS SOLUTIONS

    Directory of Open Access Journals (Sweden)

    Surcel Traian

    2009-05-01

    Full Text Available Conversion of ordinary business into e-business has forced organizations to be redesigned and reshaped Today's business owners are more dependent on applications than ever before. Application software automates key business processes - from payments, fund

  4. Marketing in the E-Business World, Parts I & II | Smith | LBS ...

    African Journals Online (AJOL)

    Marketing in the E-Business World, Parts I & II. ... Open Access DOWNLOAD FULL TEXT ... of many of Americas largest companies gather at the Waldorf Astoria Hotel in New York City for the Conference Boards Annual Marketing Conference.

  5. Multi-disciplinary Solutions to Industry and Government´s E-business Challenges

    DEFF Research Database (Denmark)

    Successful implementations of E-Business frequently require additional interaction between elements that extend beyond technology and organizational issues to include environmental (e.g. infrastructure, national culture, national and international payment mechanisms) and consumer factors....

  6. Oracle E-Business Suite Financials R12 A Functionality Guide

    CERN Document Server

    Iyer, Mohan

    2012-01-01

    This is a step-by-step functional guide to get you started easily with Oracle EBS Financials. If you are an Oracle E-Business Suite Financial consultant or an administrator looking to get a quick review on the capabilities of Oracle E-Business Suite and improve the use of the systems functionality, then this is the best guide for you. This book assumes that you have a fundamental knowledge of EBS Suite.

  7. Secure E-Business applications based on the European Citizen Card

    Science.gov (United States)

    Zipfel, Christian; Daum, Henning; Meister, Gisela

    The introduction of ID cards enhanced with electronic authentication services opens up the possibility to use these for identification and authentication in e-business applications. To avoid incompatible national solutions, the specification of the European Citizen Card aims at defining interoperable services for such use cases. Especially the given device authentication methods can help to eliminate security problems with current e-business and online banking applications.

  8. Specification of e-business process model for PayPal online payment process using Reo

    OpenAIRE

    Xie, M.

    2005-01-01

    textabstractE-business process modeling allows business analysts to better understand and analyze the business processes, and eventually to use software systems to automate (parts of) these business processes to achieve higher profit. To support e-business process modeling, many business process modeling languages have been used as tools. However, many existing business process modeling languages lack (a) formal semantics, (b) formal computational model, and (c) an integrated view of the busi...

  9. e-Business a ICT - nástroje konkurenceschopnosti EU

    OpenAIRE

    Nechala, Marek

    2008-01-01

    The thesis identifies the role of e-business and ICT in the economy of the present European Union and their function in increasing EU's competitiveness in the world's economy. It maps and evaluates help of the public sector of the European Union for this important component of modern economy. The thesis also describes current state of e-business and ICT both in the European Union and the world and outlines their probable future development.

  10. Research of B2B e-Business Application and Development Technology Based on SOA

    Science.gov (United States)

    Xian, Li Liang

    Today, the B2B e-business systems in most enterprises usually have multiple heterogeneous and independent systems which are based on different platforms and operate in different functional departments. To deal with the increased services in future, an enterprise needs to expand its system continuously. This, however, will cause great inconvenience to the future system maintenance. To implement e-business successfully, a unified internal e-business integration environment must be established to integrate the internal system and thus realize a unified internal mechanism within the enterprise e-business system. The SOA (service-oriented architecture), however, can well meet the above requirements. The integration of SOA-based applications can reduce the dependency of different types of IT systems, reduce the cost of system maintenance and the complexity of the IT system operation, increase the flexibility of the system deployment, and at the same time exclude the barrier of service innovation. Research and application of SOA-based enterprise application systems has become a very important research project at present. Based on SOA, this document designs an enterprise e-business application model and realizes a flexible and expandable e-business platform.

  11. Measuring the effect of e-business on organizational performance in project based organizations

    Directory of Open Access Journals (Sweden)

    Soheil Sadi-Nezhad

    2017-12-01

    Full Text Available Recently, there have been significant development on e-business and nearly all business partners try to offer their products and services via internet. One primary question for the implementation of e-business is to measure the effect of this new facility on supply chain in project based organizations. Although e-business may not directly influence on organizational performance, it definitely influences on unifying customers and suppliers, which yields to a better performance of organizations. This study performs a study to measure the indirect effect of e-business on project based organizational performance. The proposed study of this paper designs a questionnaire and distributes it among 140 professional experts in different industries in province of Ontario, Canada. The survey examines different hypotheses for a possible correlation between e-business and integrated suppliers, e-business and customers, integrated customers and suppliers with organizational performance. The results of this survey indicate a positive relationship between all these components either directly or indirectly.

  12. Reframing E-Government Development Indices with Respect to New Trends in ICT

    Directory of Open Access Journals (Sweden)

    Máchová Renáta

    2015-12-01

    Full Text Available E-government readiness is an important indicator of the quality of a country’s technological and telecommunication infrastructure and the ability of its citizens, businesses and governments to adopt, use and benefit from modern technologies. To measure and compare selected countries, a lot of benchmarking and ranking indices have been introduced since the beginning of the century. With the increasing importance of trends such as cloud computing, open (big data, participation tools or social media, new indicators and approaches need to be introduced in the measuring of the e-government development, and the existing indices should to be updated, redefined and restructured. Therefore, this article explores the structure of the existing e-government development indices to show the main indicators and trends. Then, it proposes and implements a new framework to evaluate e-government development using these new trends in ICT. It also examines and compares a basic background on the e-government development, benefits and risks of cloud computing, open (big data and participation tools in the public sector. Based on the newly proposed framework, the e-government development index is calculated for each EU Member State to clearly identify the indicators to have an influence on the e-government development. In the last part, these results are compared to the already existing indices to validate the conformity of the rank methods using Kendall rank correlation coefficient.

  13. Risk Management in Future Romanian E-Government 2.0 Projects

    Directory of Open Access Journals (Sweden)

    Didraga Otniel

    2015-08-01

    Full Text Available E-government public services in Romania must follow unitary procedures considering the new requirements of the European Union from the Digital Agenda for Europe Strategy 2020. E-government 2.0 has to be implemented because of the cultural and behavioral transformations in the interaction between governments and users of e-services. E-government 2.0 projects use tools and techniques of social media to accomplish their goals. This article examines the possible risk categories and the risk management procedures needed to mitigate risks in future Romanian e-government projects, according to the strategic lines of development for the Digital Agenda. We propose a risk management plan for the e-government lines of action within the strategic lines of development that includes identifying, assessing, and mitigating the risks. New and modernized government services through e-government 2.0 projects that apply risk management will bring a significant improvement in how citizens and businesses relate to government and will increase the use of e-government services.

  14. Change Management as a Critical Success Factor in e-Government Implementation

    Directory of Open Access Journals (Sweden)

    Janja Nograšek

    2011-01-01

    Full Text Available Change management in e-government implementation is a very complex issue. E-government services are frequently distributed over different IT systems and organizations. There are also events from outside the public administration that cause changes such as government policies and legislation, public-private partnership, etc., and finally a huge resistance to change exists in public administration proverbial. Another problem is that the e-government is predominantly seen only as a technology mission and not as an organizational transformation issue. Those are probably the main reasons that the existing literature about change management in e-government is still missing at large. There are articles dealing with some aspects of changes affected by the new technology implementation, however, there is no comprehensive framework that would identify changes that have to be managed in e-government implementation. Therefore, the main aim of the paper is to identify a comprehensive set of changes that have to be considered in e-government implementation and the role of leadership in such processes. Finally, the paper proposes a conceptual model of change management in e-government implementation.

  15. Study on e-government services quality: The integration of online and offline services

    Directory of Open Access Journals (Sweden)

    Jing Fan

    2015-05-01

    Full Text Available Purpose: E-Government, as a new bond linking the government and the public, has gradually become the focus of innovation in government services. The paper focuses on the e-Government service quality issues from the perspective of users. Design/methodology/approach: From the aspects of online service quality perception and offline service quality perception, based on IS Success model and SERQUAL model, e-Government Services Quality model has been set up with information quality, system quality and service quality as key factors. Then, the survey method was applied to collect data and then to test the model. Findings: It was found that users’ perception of offline service quality has a significant effect on improving their perception of online service quality, and online service quality perception has a significant effect on public satisfaction of e-Government services; information clarity, system security and stability, interactive services and “one-stop” services all have a significant effect on public satisfaction of e-Government services. However, offline service quality perception has certain positive effect on public satisfaction of e-Government services but not dramatically. Research limitations/implications: Mobile e-Government as an important direction of the development of e-Government, in the future, we will study more about mobile e-Government services channels. Originality/value: This study further develops the theory of information system service quality, and also provides a theoretical reference for government departments. On the one hand, based on the characteristics of e-government system, information quality, system quality and service quality in the previous system service model are further discussed; on the other hand, both online and offline services are taken into consideration in the information system service model, thus establishing the e-government services quality model and making an in-depth study of the

  16. THE CHALLENGES OF E-GOVERNMENT 2.0 PROJECTS IN ROMANIA: AN INSIGHT

    Directory of Open Access Journals (Sweden)

    DIDRAGA OTNIEL

    2015-08-01

    Full Text Available E-government has developed rapidly and consistently along with the development of ICT. Providing reliable eservices resulting from successful e-government projects means tackling different challenges like transparency and accessibility, technological infrastructure interoperability, end-user adoption, citizen privacy, security and trust, policy updating, and organizational transformation. E-government 2.0 means innovation, transformation, communication, transparency, collaboration and participation, less bureaucracy, and less corruption. Also, investments in egovernment 2.0 projects in Romania must meet the requirements of the strategic lines of development in the National Strategy on Digital Agenda for Romania.

  17. The research and implementation of a unified identity authentication in e-government network

    Science.gov (United States)

    Feng, Zhou

    Current problem existing in e-government network is that the applications of information system are developed independently by various departments, and each has its own specific set of authentication and access control mechanism. To build a comprehensive information system in favor of sharing and exchanging information, a sound and secure unified e-government authentication system is firstly needed. The paper, combining with practical development of e-government network, carries out a thorough discussion on how to achieve data synchronization between unified authentication system and related application systems.

  18. A Multiple-Item Scale for Assessing E-Government Service Quality

    Science.gov (United States)

    Papadomichelaki, Xenia; Mentzas, Gregoris

    A critical element in the evolution of e-governmental services is the development of sites that better serve the citizens’ needs. To deliver superior service quality, we must first understand how citizens perceive and evaluate online citizen service. This involves defining what e-government service quality is, identifying its underlying dimensions, and determining how it can be conceptualized and measured. In this article we conceptualise an e-government service quality model (e-GovQual) and then we develop, refine, validate, confirm and test a multiple-item scale for measuring e-government service quality for public administration sites where citizens seek either information or services.

  19. THEORETIC INCURSION IN THE IDENTIFICATION OF DETERMINANTS AND E-GOVERNMENT STRATEGY. EMPIRIC STUDY OVER THE GRADE OF IMPLEMENTATION OF E-GOVERNMENT IN BIHOR COUNTY

    Directory of Open Access Journals (Sweden)

    Pop Cohut Ioana

    2012-07-01

    Full Text Available We are currently witnessing an unprecedented development of new technologies, that offers great opportunities for the modernization of the society, it changes radically the way governments, businesses and citizens have the opportunity to obtain goods and services, the way in which public services are provided that become increasingly important for citizens, the way of obtaining and transmitting information, the way in which business connections are done, the interaction between different communities, etc.. From this point of view we research the way in which public strategies of achievement and implementation of model of e-government are shaped, model which can exploit the opportunities offered by new technologies and can implement roles for the citizen and public policy makers and implicitly of local and regional development. How the public sector should support the implementation of strategies of e-government, to polarize at the highest level all communities of interest, to provide a framework for planning and action across the board, covering local administration, institutions, organizations and government agencies, to empower appropriate training for implementation of IT strategies, can lead to stimulation of generators factors of local and regional development. We also, intend to identify, from carrying out an empirical study in Bihor county, by analysis of 30 public institutions, the degree of implementation of new technologies in public administration, human resources readiness for appropriate use of IT facilities and what level of implementation of e-government in these institutions, in order to outline the main characteristics and determinants of e-government implementation. The present paper is of interest to policy-makers, researchers, local communities through analysis how the introduction of new technology development in developing and implementing public policies, particularly by networking government and e-government, can cause

  20. Content validity of critical success factors for e-Government implementation in Indonesia

    Science.gov (United States)

    Napitupulu, D.; Syafrullah, M.; Rahim, R.; Amar, A.; Sucahyo, YG

    2018-05-01

    The purpose of this research is to validate the Critical Success Factors (CSFs) of e-Government implementation in Indonesia. The e-Government initiative conducted only to obey the regulation but ignoring the quality. Defining CSFs will help government agencies to avoid failure of e-Government projects. A survey with the questionnaire was used to validate the item of CSF based on expert judgment through two round of Delphi. The result showed from 67 subjects in instrument tested; there are 11 invalid items deleted and remain only 56 items that had good content validity and internal reliability. Therefore, all 56 CSFs should be adopted by government agencies in Indonesia to support e-Government implementation.

  1. The Idea to Promote the Development of E-Government in the Civil Aviation System

    Science.gov (United States)

    Renliang, Jiang

    E-government has a significant impact on the organizational structure, working mechanism, operating methods and behavior patterns of the civil aviation administration department.The purpose of this research is to find some countermeasures propelling the electronization, network and office automation of the civil aviation system.The method used in the study was field and literature research.The studies showed that government departments in the civil aviation system could promote the development of e-government further by promoting open administration and implementing democratic and scientific decision-making, strengthening the popularization of information technology and information technology training on civil servants, paying attention to the integration and sharing of information resources, formulating a standard e-government system for the civil aviation system, developing the legal security system for the e-government and strengthening the network security.

  2. The National Biological Information Infrastructure as an E-Government tool

    Science.gov (United States)

    Sepic, R.; Kase, K.

    2002-01-01

    Coordinated by the U.S. Geological Survey (USGS), the National Biological Information Infrastructure (NBII) is a Web-based system that provides access to data and information on the nation's biological resources. Although it was begun in 1993, predating any formal E-Government initiative, the NBII typifies the E-Government concepts outlined in the President's Management Agenda, as well as in the proposed E-Government Act of 2002. This article-an individual case study and not a broad survey with extensive references to the literature-explores the structure and operation of the NBII in relation to several emerging trends in E-Government: end-user focus, defined and scalable milestones, public-private partnerships, alliances with stakeholders, and interagency cooperation. ?? 2002 Elsevier Science Inc. All rights reserved.

  3. Perspective of trust towards e-government initiatives in Sri Lanka.

    Science.gov (United States)

    Ranaweera, H M B P

    2016-01-01

    In this article, the author focuses on understanding the antecedent conditions of trustworthiness of the users towards the use of e-government services and attempt to propose a model to assess the influences of the trustworthiness for the use of e-government services in Sri Lanka. Trustworthiness was considered as an additional construct along with the technology acceptance model (TAM) constructs. Structural equation modeling (SEM) approach was used to test the proposed model by utilizing the responses of 898 citizens. SEM results reveal that the proposed model is acceptable showing goodness of fit. The proposed model tested by SEM is appropriate to assess what extend trustworthiness of the users influence for the use of e-government services and this would be worth to pay more attention on trust when develop and implement e-government initiatives.

  4. Geo-spatial Service and Application based on National E-government Network Platform and Cloud

    Science.gov (United States)

    Meng, X.; Deng, Y.; Li, H.; Yao, L.; Shi, J.

    2014-04-01

    With the acceleration of China's informatization process, our party and government take a substantive stride in advancing development and application of digital technology, which promotes the evolution of e-government and its informatization. Meanwhile, as a service mode based on innovative resources, cloud computing may connect huge pools together to provide a variety of IT services, and has become one relatively mature technical pattern with further studies and massive practical applications. Based on cloud computing technology and national e-government network platform, "National Natural Resources and Geospatial Database (NRGD)" project integrated and transformed natural resources and geospatial information dispersed in various sectors and regions, established logically unified and physically dispersed fundamental database and developed national integrated information database system supporting main e-government applications. Cross-sector e-government applications and services are realized to provide long-term, stable and standardized natural resources and geospatial fundamental information products and services for national egovernment and public users.

  5. A Primer on E-Government: Sectors, Stages, Opportunities, and Challenges of Online Governance

    National Research Council Canada - National Science Library

    Seifert, Jeffrey W

    2003-01-01

    ...), public access to government information, service delivery, and information security. E-government solutions are prominently represented in efforts to improve the management and efficiency of government information technology resources...

  6. Analysis of the Danish Approach to E-Government benefit relalization

    DEFF Research Database (Denmark)

    Jensen, Mika Yasuoka; Nielsen, Morten Meyerhoff

    2014-01-01

    national strategies for electronic government (eGovernment) are attracting attention. The Organisation for Economic Co-operation and Development (OECD), in July 2014, adopted a number of recommendations for public sector digitisation and eGovernment strategies. The recommendations address the strategic...... direction of eGovernment, implementation, governance, and cooperation models. The recommendations focus on the successful benefit realisation of ICT infrastructure and online services investments, rather than a technological and supply-orientated approach. To achieve greater efficiency and effectiveness......, a public- sector governance model and multi-stakeholder cooperation are essential for the successful use and implementation of information technology (IT). In light of the OECD’s recommendations, this paper investigates the three most-important aspects of eGovernment implementation in Denmark...

  7. Developmental Evaluation in e-Government and e-Health (Latin ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    ... this uncertainty is difficult, and requires solid understanding of the changing ... First, the grant will support the application of developmental evaluation to two large regional research-to-policy initiatives in the areas of e-government and ...

  8. Working with the Fogbow : Design and Reconfiguration of services and Participation in E-Government

    OpenAIRE

    Ekelin, Annelie

    2003-01-01

    This thesis is about the metaphors of the rainbow and the fogbow, investigations and evaluations, public Internet monitors, writing women, reflections and discussions about politics, design and democracy. It is also about the ongoing re-structuring of participation in service design within the development of E-Government. The aim behind the drive towards E-Government is to modernise administration and make it more efficient. The transformation and modernisation of public services are proclaim...

  9. E-government Policy and its Implementation in the Czech Republic: Selected Shortcomings

    Directory of Open Access Journals (Sweden)

    Špaček David

    2015-05-01

    Full Text Available The paper summarizes the specifics and challenges of e-government policy, and then discusses the apparent shortcomings of policy implementation and challenges for further development in the Czech Republic. It draws attention to problems in national e-government policy and in practical policy implementation (instability of governance, low quality of evaluation, low involvement of stakeholders in project design, and public procurement issues.

  10. E-government Portal” and E-Services in Turkey

    OpenAIRE

    Ogurlu, Yucel

    2014-01-01

    Likewise in other developed countries, E-government in public administration in Turkey has been introduced with an aim to improve state’s administrative efficiency and competency. These modern administrative approaches and opportunities from technological innovation will inevitably provide high quality services and participation at all levels of the public administration. For this purpose, Turkey established e-Government portal, (e-Devlet Kapısı) a virtual structure which enables access to di...

  11. Developing E-Governance in the Eurasian Economic Union: Progress, Challenges and Prospects

    Directory of Open Access Journals (Sweden)

    Lyudmila Vidiasova

    2017-03-01

    Full Text Available he article provides an overview of e-governance development in the members of the Eurasian Economic Union (EEU. There is a lack of integrated research on e-governance in the EEU countries, although given the strengthening of this regional bloc, new information and communication technologies (ICT could serve as significant growth driver. Given the history and specifics of regional cooperation in the post-Soviet space and international best practices in ICT use in regional blocs, this article reviews the development of e-governance in the EEU members The research methodology was based on a three-stage concept of regionalism [Van Langenhov, Coste, 2005]. The study examines three key components: progress in developing e-governance, barriers to that development and future prospects. It used qualitative and quantitative methods. Data sources included the results of the United Nations E-Government rating, EEU countries’ regulations based on 3,200 documents and the authors’ expert survey, in which 18 experts (12 EEU representatives and six international experts participated. The study revealed the progress made by EEU countries in improving technological development and reducing human capital development indicators. The survey identified key barriers to e-governance development in the EEU: low motivation and information technology skills among civil servants, and citizens’ low computer literacy. The analysis of EEU members’ national economic priorities revealed a common focus on ICT development. The authors concluded that prospects for e-governance in the EEU were associated with strengthening regional cooperation in standardizing information systems, implementing one-stop-shop services, managing electronic documents and expanding online services. The authors presented two areas for developing e-governance within the EEU. The first is external integration, which, if strengthened, would affect the economy positivelyand optimize business processes

  12. E-Government, Audit Opinion, and Performance of Local Government Administration in Indonesia

    Directory of Open Access Journals (Sweden)

    Bambang Sutopo

    2017-12-01

    Full Text Available Local governments (LGs have an important role in providing services to the community. Nevertheless, some local governments still show relatively low performance. Scores of e-government implementation and audit opinions obtained by some local governments are also relatively low. This study examines whether there are relationships between e-government, the dimensions of e-government, and audit opinion and the performance of the local government administration. There are five dimensions of the e-government i.e. policy, institutions, infrastructure, applications, and planning. The sample used in this study includes 246 local governments from 2012 to 2014. Using regression analysis, the results of this study show that e-government has a positive association with the performance of the local government administration. This is supported by the positive association of e-government’s dimensions with performance. The audit opinion is also positively associated with performance as expected. These results suggest that e-government and audit opinion can be used as indicators of the performance of local government administration.

  13. E-GOVERNANCE IN EDUCATION: Areas of Impact and Proposing A Framework to Measure the Impact

    Directory of Open Access Journals (Sweden)

    Sami ALHOMOD

    2013-04-01

    Full Text Available Information Technology (IT is said to be the technology of 21st century. There has been a huge growth in the field of information technology. Traditionally IT was used only to provide the back office support to organizations. Nowadays it plays a strategic role in organizations supporting many business functions and also shapes new strategies in organizations. The IT field has also been introduced in the field of governance called “E Governance”. This IT based E governance has also been introduced in the field of education. The implementation of e governance in education has led to new broader innovations. E governance has enabled universities to expand their current geographical reach, to interact to prospective students all around the world and to establish themselves as global education providers. This paper examines the need for implementation of e governance in education sector and its possible advantages. The paper also proposes a framework to measure the success of an e governance initiative in an educational organisation. The aim of this paper is to examine the nature of change in Education with respect to the introduction and growth of IT based e governance.

  14. E-government în municipiile României

    Directory of Open Access Journals (Sweden)

    Dragoş SABĂU

    2009-12-01

    Full Text Available In the past two decades a new way of delivering public services has emerged, a method very similar to e-commerce and based on the increasing use of Internet; this new manner is called e-government and its benefits are enormous. This paper focuses on the e-government from the perspective of local institutions, covering all the cities which have municipality rank; it analyzes their websites in order to determine the level of development of e-government and the usability of the websites. The main purpose is to establish the level of e-government and to compare it to the United Nations model of development and to the European Commission maturity model. A second objective is to test if there is a relation between the level of e-government and the number of residents, the main political party at the local level and the usability of the websites. The conclusion is somehow surprising since e-government development is at a relatively medium level compared to the low level of broadband penetration rate and the percentage of people with no Internet skills.

  15. Cognitive biases and use of e-government. A behavioral perspective

    Directory of Open Access Journals (Sweden)

    Cayetano Medina-Molina

    2018-05-01

    Full Text Available E-government is conceived as a tool to improve efficiency and effectiveness in the provision of public services. However, in spite of the efforts to achieve a widespread adoption of e-government, it has lower usage rates than expected. Although this fact has been studied from different viewpoints, in the present work the behavioral perspective is presented as an approach that may answer to this challenge. To get it, the relationship between different cognitive biases linked to the SQB (habit, inertia and resistance with the intention (of use for users and continuation for users is analyzed. The data were collected after a qualitative (two group sessions and a quantitative work (923 questionnaires, aimed at two different samples of citizens (non-users and users of e-government. The results confirm the presence of the trend towards the status quo in the use of e-government. Besides, while in the case of non-users of e-government the cognitive biases analyzed are present, leading to delay its use, among the users of e-government habit lacks relevance, so they remain in use as a channel of access to public services.

  16. The Impact of e-Business Strategy on Home-Based Business

    Directory of Open Access Journals (Sweden)

    Rosnafisah Sulaiman

    2009-06-01

    Full Text Available The Internet technology has brought major changes to the way business is conducted today. Many terms have been coined to represent the electronic concepts and applications such as e-Business and e-Commerce terms. These terms are commonly used to represent the new transformation of business processes and transactions. In Malaysia, e-Business adoption has not only captured the interest of large organizations but it has also been acknowledged and adopted by small, medium and micro sized enterprises. Implementing e-Business requires significant changes in the company’s structure, culture, strategy, procedures and responsibilities. However, the challenges never stop people from venturing into this new business concept. The aim of this study is to look into e-Business potential for micro sized businesses that operates from home. In this study both qualitative and quantitative method are used. This paper present a review of the literature pertaining to e-Business, home-based business, the qualitative study and the early findings from the study.

  17. Small Companies Innovations in Emerging Countries: E-Business Adoption and its Business Model

    Directory of Open Access Journals (Sweden)

    Silvia Novaes Zilber

    2012-07-01

    Full Text Available Organizations have been taking advantage of e-business as an innovative opportunity to improve business results, but small companies have not been adopting this tool as quickly as large corporations. There are several studies on the adoption of e-business in developed countries, but there are fewer studies in emerging Latin American countries. Thus, the goal of this study was to describe the business model of small companies that have adopted e-business (an innovation to this segment in an emerging Latin American country. For that, we used a quantitative approach trough a survey data. Main results: the owners/shareholders play a central role in making decisions about the adoption of e-business; the main value delivered from using the internet was improved brand and/or product awareness. The companies using e-business achieved increase in business and an expanded geographic scope of sales. The main difficulties encountered were training personnel to work on the internet and defining which web activities can lead to achieve strategic objectives.

  18. RE-ENGINEERING GOVERNANCE; E-GOVERNMENT AS A TOOL FOR DECENTRALIZATION; GHANA AS A CASE STUDY

    DEFF Research Database (Denmark)

    Gyaase, Patrick Ohemeng Kwadwo

    This research was undertaken to study the diffusion of E-government as a tool for decentralization, using Ghana as a case study. E-governance has been credited with the potency of facilitating good governance in countries with appreciable level of E-government maturity. Much attention is being...... espoused by E-government. This research therefore assesses the diffusion of E-government as a tool for decentralization in Ghana. The research was carried out using mixed-methods and was approached from four theoretical perspectives namely Innovation Diffusion theory the TOE framework for technological....... Qualitative data was used to assess the factors affecting the diffusion of e-government as a tool for decentralization and the results pointed to vendor and donor led diffusion as affecting E-government implementation. There is also the absence of convergence between the E-government, the decentralization...

  19. E-business Development: The Comparative Study of the Czech Republic and the Ukraine

    Directory of Open Access Journals (Sweden)

    Victoriya Kulyk

    2017-06-01

    Full Text Available This paper summarizes the current basis for e-business development in the EU with the focus on the Czech Republic with comparison with the associated Ukraine. After description of managerial and accountancy aspects for the e-commerce way of selling goods and services and after summarizing the legislative framework there is an analyses for future Human Resources Management according to the needs of Industry 4.0 introduced. After this theoretical part there you can find the comparison of the particular tools for e-business support and training of employees in related services between the Czech Republic and the Ukraine. As conclusion there is a list of recommendation summarized with the focus on how to improve the situation of e-business in nowadays Ukraine.

  20. Alignment of E-Business with SMEs’ strategies in Northeast of Mexico

    Directory of Open Access Journals (Sweden)

    Norma Pedraza

    2011-11-01

    Full Text Available The alignment of e-business with business strategy is a theme that has gained interest among managers and researchers in the area. In this sense, the objectives of the present study are: (i to identify the existing perspective of the strategic alignment in the SMEs; (ii to find out the perception that the SMEs’ managers have about the criteria that determine the maturity level of the e-business alignment with the business strategy; and (iii to identify the existing relationship between the perspective of the e-business alignment with the criteria that promotes its alignment with the business strategy.  This study adopted the models developed by Henderson and Venkatraman (1993, 1999, Luftman (2000 and Sledgianoswki et al. (2006. Methodologically, a 52 item questionnaire was administered to a sample of 82 managers of enterprises located in the northeast of Mexico. The results present relevant implications for the strategic management of private organizations.

  1. BARRIERS IN IMPLEMENTATION OF E-BUSINESS TECHNOLOGIES IN SMALL AND MEDIUM ENTERPRISES (SMEs IN PAKISTAN

    Directory of Open Access Journals (Sweden)

    Anwar Ali Shah G. SYED

    2012-05-01

    Full Text Available The current research investigates the Barriers in implementation of E-Business Technologies in Small and Medium enterprises (SMEs in Pakistan. Data were collected from 2000 respondents by using simple random technique. A structural questionnaire was developed for the data collection and reliability and validity of data. It was revealed that most of the SMEs business owners are not familiar in using internet and in many cases they are not computer literate. It was further revealed that Government should provide some basic computer training to the Small and Medium Enterprises so they will able to use computer. The proper implementation of E-Business technologies in SMEs in Pakistan, Government and other related agencies can initiate E-Business in SMEs to achieve competitive edge.

  2. Revealing the Socio-technical Design of Global e-businesses

    DEFF Research Database (Denmark)

    Kampf, Constance Elizabeth

    2012-01-01

    Global e-businesses such as Google, Amazon and E-bay affect both users and society. How can we begin to understand this duality in the socio-technical affordances of e-business? This paper examines a digital art performance as an example of the tensions between capitalist businesses and the public...... of socio-technical design and using dimensions of transparency to understand technology based Internet business, positing global Internet business as having two levels of socio-technical design—1) the micro level, dealing with user interaction, and 2) the macro level, dealing with the social design...

  3. Alignment of E-Business with SMEs’ Strategies in Northeast of Mexico

    OpenAIRE

    Pedraza, Norma; Guerrero, Maribel; Lavín, Jesús

    2011-01-01

    The alignment of e-business with business strategy is a theme that has gained interest among managers and researchers in the area. In this sense, the objectives of the present study are: (i) to identify the existing perspective of the strategic alignment in the SMEs; (ii) to find out the perception that the SMEs’ managers have about the criteria that determine the maturity level of the e-business alignment with the business strategy; and (iii) to identify the existing relationship between the...

  4. E-GOVERNMENT: A DRIVING FACTOR FOR STIMULATING INNOVATION PERFORMANCE IN ROMANIA?

    Directory of Open Access Journals (Sweden)

    Coculescu Cristina

    2011-07-01

    Full Text Available The development of public services is one of the priorities on the agendas of all policies, both national and European. One of the most recent concerns of the European Commission, as shown in the 2010 Innobarometer, is to find ways and develop strategies to support the innovation in the public administration sector, in the context of the continuously changing economic background. In this paper, we'll investigate the relationship between e-Government, and the overall innovation performance at national level, for some European Union countries. e-Government is already a known concept, widespread in the world, promoting the implementation of information and communication technologies in the public administration, in order to provide better public services to citizens and businesses. A main component of the e-Government concept is the 'counter reform', aimed to streamlining administrative act quickly in order to respond to the demands of citizens, businesses and government structures. Innovation in e-Government will be measured with two Eurostat indicators e-Government on-line availability and e-Government usage by individuals while for the overall innovation performance we'll use a composite indicator the Summary Innovation Index (SII - from the Innovation Union Scoreboard (IUS. In Romania, even if the values of these indicators are not at the level of other EU countries, we can say that the situation has improved and electronic public services are being used increasingly often. The study also includes a comparison between two modest innovators: Romania and Bulgaria. Regarding the overall innovation performance, according to the 2010 Innovation Union Scoreboard ranking, Romania is the leader of the modest innovators countries, overcoming Latvia, Bulgaria and Lithuania. However, in the field of e-Government our country has major shortcomings. Romania has registered a significant progress in the years after the EU integration, followed by a setback in

  5. Beyond Section 508: The Spectrum of Legal Requirements for Accessible e-Government Web Sites in the United States

    Science.gov (United States)

    Jaeger, Paul T.

    2004-01-01

    In the United States, a number of federal laws establish requirements that electronic government (e-government) information and services be accessible to individuals with disabilities. These laws affect e-government Web sites at the federal, state, and local levels. To this point, research about the accessibility of e-government Web sites has…

  6. E-government Portal” and E-Services in Turkey

    Directory of Open Access Journals (Sweden)

    Yucel Ogurlu

    2015-01-01

    Full Text Available Likewise in other developed countries, E-government in public administration in Turkey has been introduced with an aim to improve state’s administrative efficiency and competency. These modern administrative approaches and opportunities from technological innovation will inevitably provide high quality services and participation at all levels of the public administration. For this purpose, Turkey established e-Government portal, (e-Devlet Kapısı a virtual structure which enables access to digital public services. The aim of the e-Government portal is to provide its users service through only one website and safe digital media. Since accessing the services through only one website makes access easier, high speed and system security are required too. The security system requires identity verification, password and e-Signature. Turkey has successfully implemented the e-government project and with sub-projects such as the National Judiciary Information System Turkey received many international awards. Other than public services similar to e-hospital, e-municipality and e-tender, other social service institutions can also use same administrative approach as to make their service available. Therefore, this article shortly analyzes technical and legal challenges and technical, administrative and legal solutions of the e-Government portal.

  7. E-GOVERNMENT AS A BASIC FOR ECONOMIC DEVELOPMENT IN UKRAINE

    Directory of Open Access Journals (Sweden)

    Natalia ORLOVA

    2012-07-01

    Full Text Available Development of information society in Ukraine and introduction of new information and communication technologies in areas of social life and activity of the government is defined by effective work of the e-government in the country. The article is devoted to finding the role of e-government in the socio-economic development. The aim of of this paper is to find the the main directions of e-government in the information society to improve the efficiency of government in Ukraine and the access to international information society. The article is analyzed the factors constraining introduction of electronic government in Ukraine, obstacles for users of e-governments system in the conditions of information society  also. It is proved that e-government is the foundation of a new model of governance in Ukraine. The article is analysed a rating of the European countries (separately Eastern Europe by efficiency of introduction of the electronic government. The methodological basis of  research is made by a logical and dialectic method of knowledge of economic events and state regulation machineries in modern world and national economies, the provision of fundamental works on the economic theory, international law and public administration.

  8. Penilaian Implementasi e-Government di PUSTEKOM Kemendikbud berbasis metode PEGI

    Directory of Open Access Journals (Sweden)

    Puji Rahayu

    2017-11-01

    Full Text Available According to the Survey UN (United Nations in 2014, e-government and innovation can provide major opportunities to transform the public administration becomes a tool of sustainable development, provide services more transparent and more accountable. Formerly, the development of government services can be done with a variety of channels, either through online services, big data, social media, mobile applications, or cloud computing, have expanded our perception of e-government services. The research aims to assess the level of achievement of e-Government implementation in the Ministry of Education and Culture of the Republic of Indonesia. Assessment is measured by the Indonesian e-Government Rating framework. The data in this research are obtained by qualitative approach and descriptive data analysis. The finding of this research that the implementation of  e-Government in Ministry of Education and Culture in the category of "Very Good". Based on such an assessment, given the recommendation:  assemblying policies Governance of ICT, aligning the ICT Master Plan by principle of ICT Governance, fulfilling documents related to human Resources of ICT and the application documents, the standardization of domain labeling and e-education, completing information systems/ technogy of management and organizational design, assemblying the development plan of e-education content, and development plans of information system and information technology.

  9. Personalization in E-Government: An Approach that Combines Semantics and Web 2.0

    Science.gov (United States)

    Schmidt, Kay-Uwe; Stojanovic, Ljiljana; Stojanovic, Nenad; Thomas, Susan

    In Europe, large parts of the population use the Internet in their daily life: at work, during their leisure time, or for accessing information, purchasing goods or communication. They now expect public administrations to provide the same level of service that they are accustomed to when using online banking, flight booking or electronic shops. Increasingly, they also expect the types of personalization and user adaptation offered by such commercial services.1 The current norm for e-government portals, which is to confront different citizens with a one-size-fits-all Web interface, is not the optimum way to deliver public sector services because every person is an individual with different knowledge, abilities, skills and preferences. The conventional brick-and-mortar office has a more human face because the clerk can respond to different people in different manners. That is why people tend to use the conventional office rather than the e-government services. To transfer some of the humanity to e-government portals, it is necessary to build adaptive portals for public services. Such user-adaptive portals will increase the usability, and, thus, the acceptance of e-government, enabling administrations to achieve the, as yet, elusive efficiency gains and user satisfaction, which are the primary goals of e-government projects.

  10. Fostering eGovernment as State Social Responsibility (SSR: Case Study of an Australian City Council

    Directory of Open Access Journals (Sweden)

    Sinara Rao Karna

    2012-12-01

    Full Text Available           Democracies around the world now face Citizen-apathy. This is a concern now more than ever faced by countries around the globe. eGovernment is undoubtedly a platform to deliberate and enable citizens regain confidence and faith in democratic  processes. Citizens now seek Verifiable, Open, Transparent, Empathetic, Responsive and Sensitive Electronic Democracy and Government (VOTERS EDG, Karna, 2012. Similar to corporate world, there are voices stressing on govenments for the need to understand the stakeholders, their involvement, relationships and responsibilities of a state in eGovernance. Citizens everywhere now demand Verifiable, Open, Transparent, Empathetic, Responsive and Sensitive Electronically Democratic Government as a State Social Responsibity (SSR. Peoples movements and outbursts against authorities with the help of Word of Mouse (Karna, 2012 have established that transparent and open governance is the need of the hour. This paper presents findings of the study conducted in an Australian City Council for preparing the city council for ‘City e-readiness’ to initiate e-Government activities. We propose the idea of ‘Centrality of Citizens’ in context of eGovernment. We further build upon the original concept of deeming eGovernment as ‘State Social Responsibility’ (SSR (Karna, 2010, by governments at all levels.  

  11. PENGARUH PENERAPAN E-GOVERNMENT TERHADAP PELAKSANAAN TATA KELOLA PEMERINTAH DI PEMERINTAH KABUPATEN CIANJUR

    Directory of Open Access Journals (Sweden)

    Toni Heryana

    2013-04-01

    Full Text Available This research has purposes to know how the implementation of e-government, implementation of the Government Governance and e-government influence on the implementation of the Government Governance in the Government of Cianjur. The population in this research is 58 (Fifty eight OPD in the Government environment Cianjur. Based on purposive sampling is then used 26 (twenty six OPD in the Government environment of Cianjur. Data collection was done through the dissemination of a questionnaire using the semantic defferential scale. To test the effect of e-government (X with respect to the implementation of the governance of the Government (Y, then in this study used a simple linear regression. The final results of the research done indicates that the implementation of e-government on most of the Department, Agencies and Offices in Cianjur influence of 78,5% with respect to the implementation of the governance of the Department, Agencies and Offices in Cianjur. While the rest 21,5% is the influence of another factors outside of e-government.

  12. E-Governance and Its Implementation Challenges in the Nigerian Public Service

    Directory of Open Access Journals (Sweden)

    Ugochukwu David ABASILIM

    2015-09-01

    Full Text Available E-governance has become one of the reform tools geared towards effective public service delivery, which is premised on the assumption that the appreciable use of Information and Communication Technologies (ICT method in the day to day activities of government will bring effective service delivery. However, there are lots of challenges that hamper the effective implementation of e-governance in Nigerian public service. It is based on this, that this article identifies some of the challenges to e-governance implementation in Nigerian public service. Although, no robust statistical analysis was done, as the article relied on archival analysis of relevant literature on the subject matter and inferences drawn from it. Based on its findings, it was concluded that e-governance remain the best in encouraging transparency and accountability in government business. The paper therefore, recommends that, government should be more committed to the implementation e-governance as well as embark on adequate enlightenment about the concept.

  13. User acceptance of E-Government Services Based on TRAM model

    Science.gov (United States)

    Adiyarta, K.; Napitupulu, D.; Nurdianto, H.; Rahim, R.; Ahmar, A.

    2018-05-01

    Developing country mostly left behind in adopting e-Government system. Miss-interpretation is assuming e-Government only about the application of technology made fail implementation. It is a whole philosophy that explores a human-citizen centered aspect in organized societies. Further, successful information system determined by user acceptance. Therefore, the evaluation of the performance of e-Government is one of the basic objectives of current government reformation. The research focus is to identify and explore the extent of user acceptance toward e-Government system. The research methodology used in this research is survey based on a questionnaire with TRAM approach and distributed to 230 respondents as customers that had been using e-Government services provided by X institution. The result of the study showed that the personality traits of TR significantly influenced cognitive dimensions of TAM. Through empirical demonstrations indicated that the TRI was said to be antecedents to TAM. The optimism dimension had higher coefficient among others, exhibit the technology users convince that the new technology will improve their productivity, while discomfort had no impact since the users have no doubt or hesitate to use technology.

  14. Innovative Pathways for Effective E-Governance in Africa: The Imperative of Authentic Leadership

    Directory of Open Access Journals (Sweden)

    Godwyns Agbude

    2015-12-01

    Full Text Available The evolving concept of e-governance has become one of the leading praxis of the 21st Century. This again reinforces, not just the importance of governance in human societies, but the need to redefine, reappraise, reinvent and redirect the path of governance towards effective and efficient service delivery. The paradigm of Science and Technology therefore presents the leading edge in our contemporary world thereby validating the viability of Information and Communication Technology (ICT in governance at diverse levels of operations. This paper, employs secondary data and presents the position that in the light of the fact that e-governance covers areas such as government, citizens and businesses/interest groups, the central place of leadership that will authenticate trust and confidence in the effective delivery of the e-governance protocols therefore becomes an imperative. In the gamut of literature on leadership, this paper identifies authentic leadership as a necessary condition that will facilitate effectiveness and efficiency of e-governance. This paper concludes that since there is a human dimension to the process of e-governance, creating innovative pathways for its effectiveness in Africa calls for authentic leadership which emphasizes constructive and developmental interactions between leaders and followers.

  15. Assessing the value of E-Businesses in emerging markets: Spotlight on Romania

    NARCIS (Netherlands)

    Mazurencu-Marinescu, M.; Nijkamp, P.

    2008-01-01

    The e-bubble of 2000 was followed by a slowdown from 2001 to 2003, but recently the markets are e-bubbling again, especially the emerging ones in growing economies. An increasing number of transactions with e-businesses appears to occur which prompts the need for valuing the firms involved and for

  16. Training and Human Resource Issues in Small E-Businesses: Towards a Research Agenda

    Science.gov (United States)

    Matlay, Harry

    2004-01-01

    A great deal has been written in recent years about the internet and the emergence of e-businesses operating in the global e-economy. Although a small proportion of the expanding literature on this topic is based on empirically rigorous research, the bulk of publications tend to be of limited value to small business owner/managers. Furthermore,…

  17. Perceptions of Accounting Practitioners and Educators on E-Business Curriculum and Web Security Issues

    Science.gov (United States)

    Ragothaman, Srinivasan; Lavin, Angeline; Davies, Thomas

    2007-01-01

    This research examines, through survey administration, the perceptions of accounting practitioners and educators with respect to the multi-faceted security issues of e-commerce payment systems as well as e-business curriculum issues. Specific security issues explored include misuse/theft of personal and credit card information, spam e-mails,…

  18. Beyond the Hype - e-Business Strategy in Leading European Companies

    NARCIS (Netherlands)

    Pieper, R.; Kouwenhoven, V.; Hamminga, S.

    In this examination of the current state of business technology, two successful e-businessmen combine interviews of 20 captains of European industry regarding their visions of the future of e-business with their own insights, providing inside information on Internet hype as well as ideas for future

  19. A Framework of Successful E-Business Incubator for Indonesian Public Universities

    Directory of Open Access Journals (Sweden)

    Lina Gozali

    2015-12-01

    Full Text Available In many developed countries, many business incubators take part to help starts-up company to develop their own business; especially the baby born business cannot compete with the giant industries that have become the old business players. Universities play an important role in motivating young graduates to become technology entrepreneur. Unemployment in Indonesia is still the main issue for the government program to increase welfare in the future. In year 2014 the data from Statistic Center of Indonesia state that Indonesia has 4% unemployment from Indonesia’ work generation. In Indonesia, incubators has been developed since 1992 initiated by the government, Cooperative Department and also universities. This effort continued in 1997 when there was a program called the Development of Entrepreneurship Culture in universities, and of its activity was New Entrepreneur Incubator. The objectives of the research are to investigate the success factor for e-business incubator, and to propose and develop a framework for successful e-business incubator for public universities in Indonesia. Research location is in Indonesia for the public universities that have their e-business incubator. This research will conduct quantitative and qualitative analyses based on data collection from incubator managers and business founders in Indonesia. The result of this research is a framework for successful e-business incubator in Indonesian public universities.

  20. E-business strategy: how to benefit from a hype : How to benefit from a hype

    NARCIS (Netherlands)

    van Hoofd, Floris P.C.; Stegwee, R.A.

    2001-01-01

    A fundamental approach to setting up an e-business initiative is needed to fully utilise the capabilities of Internet technology in a specific business setting. Such an initiative has to build on the strengths of the organisation and take full advantage of the opportunities in the market, meanwhile

  1. Extending a Petri-net based workflow description language for e-business atomicity support

    NARCIS (Netherlands)

    Norta, A.H.; Artishchev, S.

    2004-01-01

    In this paper an extension of XRL is presented for supporting Webbased and inter-organizational e-business atomicity spheres in workflow applications. XRL (eXchangable Routing Language), is an extensible, instance-based language that is intended for inter-organizational workflow processes having an

  2. A value-Oriented Approach to E-business Process Design

    NARCIS (Netherlands)

    Eder, J.; Gordijn, Jaap; Wieringa, Roelf J.; Missikoff, M.

    Innovative e-commerce ideas have often floundered on an inadequate analysis of the expenses and benefits of the idea and an inadequate integration of the required e-business processes with other business processes. We present a requirements analysis and business process design approach that focuses

  3. Selection of Server-Side Technologies for an E-Business Curriculum

    Science.gov (United States)

    Sandvig, J. Christopher

    2007-01-01

    The rapid growth of e-business and e-commerce has made server-side programming an increasingly important topic in information systems (IS) and computer science (CS) curricula. This article presents an overview of the major features of several popular server-side programming technologies and discusses the factors that influence the selection of…

  4. High Technology Service Value Maximization through an MCDM-Based Innovative e-Business Model

    Science.gov (United States)

    Huang, Chi-Yo; Tzeng, Gwo-Hshiung; Ho, Wen-Rong; Chuang, Hsiu-Tyan; Lue, Yeou-Feng

    The emergence of the Internet has changed the high technology marketing channels thoroughly in the past decade while E-commerce has already become one of the most efficient channels which high technology firms may skip the intermediaries and reach end customers directly. However, defining appropriate e-business models for commercializing new high technology products or services through Internet are not that easy. To overcome the above mentioned problems, a novel analytic framework based on the concept of high technology customers’ competence set expansion by leveraging high technology service firms’ capabilities and resources as well as novel multiple criteria decision making (MCDM) techniques, will be proposed in order to define an appropriate e-business model. An empirical example study of a silicon intellectual property (SIP) commercialization e-business model based on MCDM techniques will be provided for verifying the effectiveness of this novel analytic framework. The analysis successful assisted a Taiwanese IC design service firm to define an e-business model for maximizing its customer’s SIP transactions. In the future, the novel MCDM framework can be applied successful to novel business model definitions in the high technology industry.

  5. A Method for Assessing the Performance of e-Government Twitter Accounts

    Directory of Open Access Journals (Sweden)

    Konstantinos Antoniadis

    2016-04-01

    Full Text Available This paper introduces a method for assessing the influence of Twitter accounts of central e-government agencies. It first stresses the importance of activity and popularity of the e-government accounts, and also the importance of community formation among followers-citizens, as the two main stages of e-government adoption. The proposed approach combines activity and popularity of the accounts and followers’ community characteristics in a ranking system, using an idea originally introduced to measure blogosphere authority. A Twitter Authority Index is produced. The method is demonstrated through an extended example: 56 Twitter accounts of ministries of EU countries are sorted according to their indexes in the proposed ranking system. Detailed values for the ministries’ accounts and average values for the countries that the ministries belong to are reported and commented.

  6. Classification of e-government documents based on cooperative expression of word vectors

    Science.gov (United States)

    Fu, Qianqian; Liu, Hao; Wei, Zhiqiang

    2017-03-01

    The effective document classification is a powerful technique to deal with the huge amount of e-government documents automatically instead of accomplishing them manually. The word-to-vector (word2vec) model, which converts semantic word into low-dimensional vectors, could be successfully employed to classify the e-government documents. In this paper, we propose the cooperative expressions of word vector (Co-word-vector), whose multi-granularity of integration explores the possibility of modeling documents in the semantic space. Meanwhile, we also aim to improve the weighted continuous bag of words model based on word2vec model and distributed representation of topic-words based on LDA model. Furthermore, combining the two levels of word representation, performance result shows that our proposed method on the e-government document classification outperform than the traditional method.

  7. E-Government – A Demand-Side Innovation Policy in Romania

    Directory of Open Access Journals (Sweden)

    Sabina - Cristiana Necula

    2012-10-01

    Full Text Available The present paper presents with example the actual status of E-Government in Romania. We start with an introduction which presents the importance of government implications in public procurement for innovation with concrete data of government’s investments and policies for innovation. In this section we include objectives and prior work. We approach our research by presenting web 2.0 technologies for E-government services with examples from other countries. The article focuses on the actual status of E-government in Romania. The main conclusions of the paper are presented in the end of the article. Our results are summarized in a discussion section. The value and implications of our research is in the area of governmental public sector innovation.

  8. Model Delone and Mclean Untuk Mengukur Kesuksesan E-Government Kota Pekalongan

    Directory of Open Access Journals (Sweden)

    Pujo Hari Saputro

    2016-02-01

    Full Text Available Pemerintah Kota Pekalongan saat ini sudah menjadi salah satu kota percontohan dalam penggunaan E-government di Indonesia, banyak sistem sudah diterapkan dan berhasil membantu dalam pelayanan pemerintah kota kepada masyarakat dan juga mempermudah dalam pekerjaan pegawai pemerintahan. Metode DeLone and McLean yaitu metode yang mempunyai 6 variabel evaluasi yaitu: information quality, system quality, service quality, use, user satisfaction dan net benefit. Metode DeLone and McLean akan digunakan sebagai model mengukur kesuksesan E- government dalam penggunaannya untuk membantu kinerja pegawai pemerintahan kota pekalongan. Dengan model ini diharapkan dapat diketahui komponen-komponen yang mendukung atau menghambat dalam penggunaan E-government, sehingga ke depan diharapkan dapat menjadi bahan evaluasi untuk perbaikan. 

  9. An explanatory model of the organizational factors that explain the adoption of E-business

    Energy Technology Data Exchange (ETDEWEB)

    García-Moreno, M.B.; García-Moreno, S.; Nájera-Sánchez, J.J.; Pablos-Heredero, C. de

    2016-07-01

    Purpose: to describe the factors that facilitate the adoption of e-business in firms. To go in deep on the factors, resources and capabilities that need to be present in those firms seeking to improve their levels of e-business adoption. Analysis of the literature involving the main theories on business administration, and more specifically, on those related to technology innovation (TI) and information systems (IS), as applicable to the organizational factors that explain the adoption of e-business. Findings: it identifies three main sources of influence: a first group covers the characteristics of the actual firm, which refer to the organisation’s specific features: firm size, the backing of top management, expected benefit, age, the level of human capital, and international projection. A second group of factors includes technology-related characteristics. The third group contains all those aspects in the environment that may affect the firm’s attitude to e-business. Research limitations/implications: the chosen variables play significant role following a review of the studies on the subject, but not all potential ones have been included. The variables have been chosen in view of the large number of studies that have reported conclusive results. Practical implications: the model presented is designed to enable both scholars in this field and decision-makers in strategic matters to reflect upon those aspects that may drive the adoption of e-business, and thereby help them to make more informed decisions on the matter. Social implications: In highly competitive industries, firms need to keep themselves permanently up to speed with technological advances and strategic innovations Originality/value: it is the first study that considers three different perspectives: the organizational, the technological and the environmental one. (Author)

  10. A COMPARISON OF ICT USE (E-BUSINESS TOOLS IN COMPANIES OF SELECTED COUNTRIES

    Directory of Open Access Journals (Sweden)

    Jan Petrtyl

    2015-07-01

    Full Text Available Information and communication technologies (ICT are definitely a phenomenon that has changed our world. According to the European Commission (2008, p.13: “ICT is an umbrella term that encompasses a wide array of systems, devices and services used for data processing (the information side of ICT as well as telecommunications equipment and services for data transmission and communication (the communication side”. Institutions such as for instance Eurostat deal with statistical monitoring and classification of ICT use at companies. The presented research is focused on the comparison of e-business in selected countries. For the purposes of the research study, the data available from the open electronic database of Eurostat (2013 for analyses of ICT use in a business sector were used. A composite indicator was established and the level of e-business (a notion introduced by the European Commission, 2010 in selected countries in categories: Business information systems, Purchase and sale, Cooperation within SCM, and Education, communication and remote access was monitored. The attention was paid to the differences in monitored categories for SMEs and large enterprises. The contribution of the presented study is to mediate a picture of the implementation of e-business tools in selected EU countries on the basis of the large database of Eurostat (2013. The comparison between the Czech Republic and Germany, but also between other relevant competitors from the Visegrad group shows the Czech level of e-business. The outputs also show that the level of e-business at SMEs is lower than at large enterprises, that is in all selected countries.

  11. An explanatory model of the organizational factors that explain the adoption of E-business

    Directory of Open Access Journals (Sweden)

    Marta Beatriz García-Moreno

    2016-06-01

    Full Text Available Purpose: to describe the factors that facilitate the adoption of e-business in firms. To go in deep on the factors, resources and capabilities that need to be present in those firms seeking to improve their levels of e-business adoption. Design/methodology/approach: analysis of the literature involving the main theories on business administration, and more specifically, on those related to technology innovation (TI and information systems (IS, as applicable to the organizational factors that explain the adoption of e-business. Findings: it identifies three main sources of influence: a first group covers the characteristics of the actual firm, which refer to the organisation’s specific features: firm size, the backing of top management, expected benefit, age, the level of human capital, and international projection. A second group of factors includes technology-related characteristics. The third group contains all those aspects in the environment that may affect the firm’s attitude to e-business. Research limitations/implications: the chosen variables play significant role following a review of the studies on the subject, but not all potential ones have been included. The variables have been chosen in view of the large number of studies that have reported conclusive results. Practical implications: the model presented is designed to enable both scholars in this field and decision-makers in strategic matters to reflect upon those aspects that may drive the adoption of e-business, and thereby help them to make more informed decisions on the matter. Social implications: In highly competitive industries, firms need to keep themselves permanently up to speed with technological advances and strategic innovations Originality/value: it is the first study that considers three different perspectives: the organizational, the technological and the environmental one.

  12. Studying the Interaction of the Epistemology in e-Government, Organization Studies and Information Systems

    Science.gov (United States)

    Meneklis, Vassilis; Douligeris, Christos

    Although there are significant differences between Organization Studies, Information Systems and e-Government, certain boundaries between them have started to dissolve in the light of recent developments. Even though influences can be traced among all three concerning research results, epistemological interaction could produce interesting outcomes. In this paper we propose such an interaction in epistemology, and particularly in methods following the interpretive tradition, which has been notably underused. We present a brief review of literature in e-Government and after sketching its route, we propose ways to integrate in it perceptions and methods from Organization Studies and Information Systems.

  13. THE DETERMINANTS OF E-GOVERNMENT RELATIONAL MODELS CONSTRUCTION: INTERACTION, COMMUNICATION, PARTICIPATION AND COLLABORATION

    Directory of Open Access Journals (Sweden)

    Florentina Neamtu

    2013-12-01

    Full Text Available In recent decades the integrating approach of new information and communication technologies in the public sector grew faster. Worldwide, most states have made and still make substantiate efforts towards the coherent strategies implementation in order to favor the complex process of integrating the new information and communication technologies. Regardless of the objectives - maximizing efficiency, increase transparency in the decision process, improve service quality or citizen participation in decision making - what we call today e-Government has become an essential mechanism in administrative reforms, independent of aggregation level. The article presents an analysis of the factors that define the outline of the e-government relational model.

  14. The Back-Office of E-Government (Managing Information Domains as Political Economies)

    NARCIS (Netherlands)

    V.M.F. Homburg (Vincent); V.J.J.M. Bekkers (Victor)

    2002-01-01

    textabstractMany governmental organizations nowadays are setting up e-government initiatives to improve the delivery of services to citizens. Often, these initiatives require information exchange in networks of various governmental organizations in so-called back-offices. In this article, resource

  15. Measuring the Amount of Effects of Capability Approach on Developing E-government

    Directory of Open Access Journals (Sweden)

    behroz Zarei

    2013-07-01

    Full Text Available In capability approach (C.A., the concepts of developed and undeveloped and their realization instruments are different from other common approaches. Just those who are provided with personal capabilities and environmental conditions can be the messengers of development. In this approach background of our country in planning is ignored and resolved the challenges of development in e- government.  So at first, main challenges in developing e-government are identified, then models of C.A. and factors affecting it are extracted and classified. Next, the amount of effects of human capabilities on different challenges of e-government is surveyed based on QFD and ranked regarding Shannon Entropy. The results showed in e-government developing, considering the capabilities of people along with different ideas of the government can be influential. The important capabilities are as follows: the ability to create a democratic, free environment in the information community, accessing to this information, the ability to learn the electronic knowledge and the ability to offer services with electronic quality and the ability to preserve one’s rights in an electronic environment.

  16. ISSUES ON BUILDING KAZAKHSTAN GEOSPATIAL PORTAL TO IMPLEMENT E-GOVERNMENT

    Directory of Open Access Journals (Sweden)

    K. Sagadiyev

    2016-06-01

    Full Text Available A main issue in developing e-government is about how to integrate and organize many complicated processes and different stakeholders. Interestingly geospatial information provides an efficient framework to integrate and organized them. In particular, it is very useful to integrate the process of land management in e-government with geospatial information framework, since most of land management tasks are related with geospatial properties. In this paper, we present a use-case on the e-government project in Kazakhstan for land management. We develop a geoportal to connect many tasks and different users via geospatial information framework. This geoportal is based on open source geospatial software including GeoServer, PostGIS, and OpenLayers. With this geoportal, we expect three achievements as follows. First we establish a transparent governmental process, which is one of main goal of e-government. Every stakeholder monitors what is happening in land management process. Second, we can significantly reduce the time and efforts in the government process. For example, a grant procedure for a building construction has taken more than one year with more than 50 steps. It is expected that this procedure would be reduced to 2 weeks by the geoportal framework. Third we provide a collaborative environment between different governmental structures via the geoportal, while many conflicts and mismatches have been a critical issue of governmental administration processes.

  17. Flexible information infrastructures in Dutch e-government collaboration arrangements: experiences and policy implication

    NARCIS (Netherlands)

    V.J.J.M. Bekkers (Victor)

    2009-01-01

    textabstractHow can the flexibility of an information architecture in e-government chains - defined as a set of multi-rational agreements - be achieved, if one acknowledges the fact that the use of ICT may automate the status quo between organizations which work together in a policy chain? Research

  18. Issues on Building Kazakhstan Geospatial Portal to Implement E-Government

    Science.gov (United States)

    Sagadiyev, K.; Kang, H. K.; Li, K. J.

    2016-06-01

    A main issue in developing e-government is about how to integrate and organize many complicated processes and different stakeholders. Interestingly geospatial information provides an efficient framework to integrate and organized them. In particular, it is very useful to integrate the process of land management in e-government with geospatial information framework, since most of land management tasks are related with geospatial properties. In this paper, we present a use-case on the e-government project in Kazakhstan for land management. We develop a geoportal to connect many tasks and different users via geospatial information framework. This geoportal is based on open source geospatial software including GeoServer, PostGIS, and OpenLayers. With this geoportal, we expect three achievements as follows. First we establish a transparent governmental process, which is one of main goal of e-government. Every stakeholder monitors what is happening in land management process. Second, we can significantly reduce the time and efforts in the government process. For example, a grant procedure for a building construction has taken more than one year with more than 50 steps. It is expected that this procedure would be reduced to 2 weeks by the geoportal framework. Third we provide a collaborative environment between different governmental structures via the geoportal, while many conflicts and mismatches have been a critical issue of governmental administration processes.

  19. E-Government: A Global View and an Empirical Evaluation of Some Attributes of Citizens

    Science.gov (United States)

    Akman, Ibrahim; Yazici, Ali; Mishra, Alok; Arifoglu, Ali

    2005-01-01

    This paper reviews and discusses e-government (e-gov) issues in general, its global perspective, and then reports the findings of a survey concerning impact of gender and education amongst the e-gov users in Turkey. Although the impact of gender and education in the use of e-gov has long been attracting interests of academics, no quantitative…

  20. Use of Local Health Department Websites: A Study of E-Government Adoption and Diffusion

    Science.gov (United States)

    Aaltonen, Pamela Massie

    2013-01-01

    Two distinct but converging activities have the potential to alter the way local public health departments conduct business. These activities are the emergence of e-government and the addition of preparedness as a basic function of the public health system. Preparedness implies timely collaboration with government entities, community partners and…

  1. The Effects of Leadership Roles on E-Government Performance in Oman

    Science.gov (United States)

    Al-Bulushi, Yaqoob Dur Mohammed

    2017-01-01

    The Oman government developed a vision to transform the nation into a sustainable knowledge society by supporting information and communication technologies to improve government services (ITA, n.d.). According to a United Nations (2012) report, Oman ranks 64th worldwide in e-government readiness, the lowest compared to other countries in the…

  2. Medical Universities Educational and Research Online Services: Benchmarking Universities’ Website Towards E-Government

    Science.gov (United States)

    Farzandipour, Mehrdad; Meidani, Zahra

    2014-01-01

    Background: Websites as one of the initial steps towards an e-government adoption do facilitate delivery of online and customer-oriented services. In this study we intended to investigate the role of the websites of medical universities in providing educational and research services following the E-government maturity model in the Iranian universities. Methods: This descriptive and cross- sectional study was conducted through content analysis and benchmarking the websites in 2012. The research population included the entire medical university website (37). Delivery of educational and research services through these university websites including information, interaction, transaction, and Integration were investigated using a checklist. The data were then analyzed by means of descriptive statistics and using SPSS software. Results: Level of educational and research services by websites of the medical universities type I and II was evaluated medium as 1.99 and 1.89, respectively. All the universities gained a mean score of 1 out of 3 in terms of integration of educational and research services. Conclusions: Results of the study indicated that Iranian universities have passed information and interaction stages, but they have not made much progress in transaction and integration stages. Failure to adapt to e-government in Iranian medical universities in which limiting factors such as users’ e-literacy, access to the internet and ICT infrastructure are not so crucial as in other organizations, suggest that e-government realization goes beyond technical challenges. PMID:25132713

  3. Practices to Develop Spatial Data Infrastructures: Exploring the Contribution to E-Government

    Science.gov (United States)

    Crompvoets, Joep; Vancauwenberghe, Glenn; Bouckaert, Geert; Vandenbroucke, Danny

    The main objectives of this chapter are to introduce Spatial Data Infrastructures (SDIs), and to explore their potential contribution to good e-government. In order to understand the possible strengths of SDIs for good e-government, the concept, components, governance, and the cost-benefit analyses regarding the implementation of these infrastructures are first explained and presented followed by a short presentation of four existing SDIs in practice (Europe, Catalonia, Flanders, and Leiedal). These practices clearly show the dynamic, integrated, and multiple natures of SDIs. The main reason to invest in SDIs is that they facilitate the sharing of spatial data in a way that the management and use of these spatial resources happens more efficiently and effectively. This concept of sharing resources from multiple sources is not common practice in e-government research and implementation. However, it is very likely that ICTs will play a key role in improving the sharing of public resources in order to have a more efficient and effective management and use of these resources. Therefore, the lessons learnt from the existing SDI-practices and understanding of the nature of SDIs could be useful support in developing good e-governments.

  4. An Adaptive Approach for Implementing e-Government in I. R. Iran

    Science.gov (United States)

    Sharifi, Hossein; Zarei, Behrouz

    2004-01-01

    Acknowledging the necessity of utilizing the new electronics, information, and communication technologies, the movement toward implementation of e-government in Iran has recently received the attention of the authorities and policy makers. The premise of the work is set around the fact that the e-enabled government is a momentous opportunity for…

  5. PANeGOV : Understanding Democratic eGovernance in Asia | CRDI ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    As such, this research project is focussed on ICTs and "governance", which encompasses, but is not limited to, "e-government" services. PANeGOV will undertake 8 projects classified in three areas. All are research activities - intellectual investigations aimed at discovering, interpreting, revising and deepening our collective ...

  6. Elucidating Usage of e-Government Learning: A Perspective of the Extended Technology Acceptance Model

    Science.gov (United States)

    Shyu, Stacy Huey-Pyng; Huang, Jen-Hung

    2011-01-01

    Learning is critical to both economic prosperity and social cohesion. E-government learning, which refers to the government's use of web-based technologies to facilitate learning about subjects that are useful to citizens, is relatively new, relevant, and potentially cost-effective. This work proposes and verifies that the technology acceptance…

  7. Envisioning Advanced User Interfaces for E-Government Applications: A Case Study

    Science.gov (United States)

    Calvary, Gaëlle; Serna, Audrey; Coutaz, Joëlle; Scapin, Dominique; Pontico, Florence; Winckler, Marco

    The increasing use of the Web as a software platform together with the advance of technology has promoted Web applications as a starting point for improving communication between citizens and administration. Currently, several e-government Web portals propose applications for accessing information regarding healthcare, taxation, registration, housing, agriculture, education, and social services, which otherwise may be difficult to obtain. However, the adoption of services provided to citizens depends upon how such applications comply with the users' needs. Unfortunately, building an e-government website doesn't guarantee that all citizens who come to use it can access its contents. These services need to be accessible to all citizens/customers equally to ensure wider reach and subsequent adoption of the e-government services. User disabilities, computer or language illiteracy (e.g., foreign language), flexibility on information access (e.g., user remotely located in rural areas, homeless, mobile users), and ensuring user privacy on sensitive data are some of the barriers that must be taken into account when designing the User Interface (UI) of e-government applications.

  8. How School Counselors Could Benefit from E-Government Solutions: The Case of Paperwork.

    Science.gov (United States)

    Sabella, Russell A.

    The U.S. government has tackled many problems which have plagued its effectiveness and efficiency to serve its citizens with technology solutions. Electronic government, or e-Government, is the expression used to describe how the U.S. government attempts to increase productivity and reduce costs by using Internet-based technology. More…

  9. E-government implications for records management in Africa – a ...

    African Journals Online (AJOL)

    The literature reviewed showed that if these records are managed well, efficiency in the public sector could be achieved. However, the literature also revealed that African countries are faced with a myriad of challenges that could undermine success of e-government initiatives in the continent. These challenges include the ...

  10. Local e-Government in Egypt : Integrating Lessons into the Next ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    The country has been ranked 79th in the world in terms of preparedness for electronic ... and Future Studies Centre at the University of Cairo to examine the maturity, efficiency, effectiveness and impact of e-government services offered by the ... IDRC congratulates first cohort of Women in Climate Change Science Fellows.

  11. China to See Rapid Growth in E-government in the next Five Years

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    @@ The pace of construction of new large scale systems for the Chinese government at all levels slowed in 2006 compared to 2005. However, the size of related investments reached RMB 35.81 billion according to an IDC report that forecast and analyzed China's e-government solution market for the 2007-11 period.

  12. Medical universities educational and research online services: benchmarking universities' website towards e-government.

    Science.gov (United States)

    Farzandipour, Mehrdad; Meidani, Zahra

    2014-06-01

    Websites as one of the initial steps towards an e-government adoption do facilitate delivery of online and customer-oriented services. In this study we intended to investigate the role of the websites of medical universities in providing educational and research services following the E-government maturity model in the Iranian universities. This descriptive and cross- sectional study was conducted through content analysis and benchmarking the websites in 2012. The research population included the entire medical university website (37). Delivery of educational and research services through these university websites including information, interaction, transaction, and Integration were investigated using a checklist. The data were then analyzed by means of descriptive statistics and using SPSS software. Level of educational and research services by websites of the medical universities type I and II was evaluated medium as 1.99 and 1.89, respectively. All the universities gained a mean score of 1 out of 3 in terms of integration of educational and research services. Results of the study indicated that Iranian universities have passed information and interaction stages, but they have not made much progress in transaction and integration stages. Failure to adapt to e-government in Iranian medical universities in which limiting factors such as users' e-literacy, access to the internet and ICT infrastructure are not so crucial as in other organizations, suggest that e-government realization goes beyond technical challenges.

  13. An examination of the e-governance position of selected National ...

    African Journals Online (AJOL)

    This article undertakes a critical examination of the role of national archives in the East and Southern Africa Regional Branch of the. International Council on Archives (ESARBICA). Based on a literature review, this article summarises findings and reports from previous studies on e-Governance adoption and capacity ...

  14. The Usage of E-Governance Applications by Higher Education Students

    Science.gov (United States)

    Öktem, M. Kemal; Demirhan, Kamil; Demirhan, Haydar

    2014-01-01

    This study aims to analyze the factors affecting the Internet usage of university students using e-governance applications. It is important to examine these factors to understand why the online citizen participation is not increasing as expected, while Information and Communication Technologies (ICT) usage is improving in governance. Governance is…

  15. e-Government Maturity Model Based on Systematic Review and Meta-Ethnography Approach

    Directory of Open Access Journals (Sweden)

    Darmawan Napitupulu

    2016-11-01

    Full Text Available Maturity model based on e-Government portal has been developed by a number of researchers both individually and institutionally, but still scattered in various journals and conference articles and can be said to have a different focus with each other, both in terms of stages and features. The aim of this research is conducting a study to integrate a number of maturity models existing today in order to build generic maturity model based on e-Government portal. The method used in this study is Systematic Review with meta-ethnography qualitative approach. Meta-ethnography, which is part of Systematic Review method, is a technique to perform data integration to obtain theories and concepts with a new level of understanding that is deeper and thorough. The result obtained is a maturity model based on e-Government portal that consists of 7 (seven stages, namely web presence, interaction, transaction, vertical integration, horizontal integration, full integration, and open participation. These seven stages are synthesized from the 111 key concepts related to 25 studies of maturity model based e-Government portal. The maturity model resulted is more comprehensive and generic because it is an integration of models (best practices that exists today.

  16. E-Government controls in service-oriented auditing perspective : Beyond single window

    NARCIS (Netherlands)

    Bukhsh, F.A.; Weigand, H.

    2013-01-01

    Whereas e-government used to be focused mainly on digitalizing documents, the attention is currently shifting to the question how the main governmental functions service, care and control can be realized in the best way in an information age. In this respect, e-customs is a case in point. Worldwide

  17. Preparedness of South African deep rural SMMEs to deliver e-government services to local communities

    CSIR Research Space (South Africa)

    Dlodlo, N

    2009-10-01

    Full Text Available This paper reports on a research to assess the readiness of Small, Medium and Micro Enterprises (SMMEs) to deliver e-government services to deep rural communities through information dissemination by the SMMEs. This research was conducted as a case...

  18. Success Factors for an E-Government Strategy: Austrian Experiences, Indonesian Challenges

    Directory of Open Access Journals (Sweden)

    Christoph Behrens

    2012-02-01

    Full Text Available Focus of this paper are success factors for the implementation of an E-Government strategy. While concepts for a sophisticated strategy process in Public Sector are delivered on a regular basis, the gap between ambitious planning and its implementation seems to get wider. Authors seek to define what makes a “good strategy” in order to enhance management capacity. Meanwhile some scholars from Political Science see limitation of Governments on announcements which are not followed up by sufficient action rather as systematic problems, challenging concept and rules of liberal western democracy, or owed to growing complexity of Governance under the conditions of globalization. In context of the introduction of New Public Management and its perception of citizens as customers and on the basis of new available technical options in Information Society, a key Governance reform project in European and other Countries over the last fifteen years has been the introduction of E-Government. European market leader in this field is Austria. The author reviews concept and implementation experiences of the Austrian E-Government strategy, analyzes key success factors and opens a discussion, under which conditions a successful implementation of E-Government can take place in Indonesia.

  19. Business Process Improvement in Organizational Design of E-Government Services.

    NARCIS (Netherlands)

    O.F. Aydinli; S. Brinkkemper; J.P.P. Ravesteijn

    2009-01-01

    This paper describes a business process and organizational re-design and implementation project for an e-government service organization. In this project the initial process execution time of a Virtual Private Network (VPN) connection request has been reduced from some 60 days to 2 days. This has

  20. Model Based User's Access Requirement Analysis of E-Governance Systems

    Science.gov (United States)

    Saha, Shilpi; Jeon, Seung-Hwan; Robles, Rosslin John; Kim, Tai-Hoon; Bandyopadhyay, Samir Kumar

    The strategic and contemporary importance of e-governance has been recognized across the world. In India too, various ministries of Govt. of India and State Governments have taken e-governance initiatives to provide e-services to citizens and the business they serve. To achieve the mission objectives, and make such e-governance initiatives successful it would be necessary to improve the trust and confidence of the stakeholders. It is assumed that the delivery of government services will share the same public network information that is being used in the community at large. In particular, the Internet will be the principal means by which public access to government and government services will be achieved. To provide the security measures main aim is to identify user's access requirement for the stakeholders and then according to the models of Nath's approach. Based on this analysis, the Govt. can also make standards of security based on the e-governance models. Thus there will be less human errors and bias. This analysis leads to the security architecture of the specific G2C application.

  1. E-business and its Application in Conditions of Central European Market

    Directory of Open Access Journals (Sweden)

    Naci Tolga Saruc

    2013-07-01

    Full Text Available Aim of this paper is highlighting possibilities in effective utilization of Information and Communication Technologies for supporting entrepreneurship (e-business for Small and Medium enterprises. The core research carried on for duration of twelve months covered analysis and following presentation of possibilities of practical utilization of e-business applications. Furthermore research was oriented towards innovative forms of marketing communication in Real Corporation conducting business in Central European market. Analyzing data on collected findings can add value towards gaining a significant competitive advantage in form of better understanding of real facts influencing entrepreneurship in principle. This can lead consequently to positive influence on corporate effectiveness in the environment of Small and Medium enterprises.

  2. THE NEED TO USE DATA MINING TECHNIQUES IN E-BUSINESS

    Directory of Open Access Journals (Sweden)

    Claudia Elena Dinucă

    2011-09-01

    Full Text Available The number of Internet users rose from 400 million in 2000 to just over 2 billion in early 2011. This means that approximately one third of the world's population uses the internet. Taking these conditions into consideration, the way how businesses are designed need to be changed Many companies that, over the last century could not even dream that could have a certain volume of activity or they could face competition with industry giants, have succeeded in giving to enjoy great success. For example: Amazon.com, founded in 1995, had in 1999 a turnover of at least 13 times higher than other prestigious names in the U.S., such as Barnes & Noble and Borders Books & Music. E-business is the key to make life easier for the people. Knowledge of e-business environment is essential for doing business in this century. More must be understood and new technologies applied to extract knowledge from data.

  3. Prefeasibility study of a e-business application for the energy wood markets

    International Nuclear Information System (INIS)

    Jokinen, J.; Maelkoenen, A.; Kivelae, H.

    2002-01-01

    Finland has a national target to increase the use of forest based energy from current 0.8 million m 3 /a to 5 million m 3 /a by 2010. Realisation of the target will depend on the functionality of the energy wood markets. The objective of the prefeasibility study is to identify the best e-business applications for energy wood markets in order to achieve the targeted forest energy level by 2010. (orig.)

  4. GIFT GIVING BEHAVIORS OF CONSUMERS AND AN INNOVATIVE E-BUSINESS MODEL SUGGESTION

    OpenAIRE

    Apaydin, Fahri

    2017-01-01

    Consumersgive each other gifts for various reasons in every culture and they spendconsiderable amount of time and money on gift giving activity. Thus, giftgiving behavior which is a need of consumers to be satisfied deserves a lot ofacademic studies and in this conceptual paper, gift giving behavior is examinedin details after a comprehensive literature review. E-business is exponentiallydeveloping and digital marketing is trying to find out solutions for theproblems of consumers more efficie...

  5. Desain Model E-business Aplikasi Mobile (Studi Kasus: E-makanan Padat Pendamping Asi)

    OpenAIRE

    Pratami, Devi; Puspita, Ika Arum

    2015-01-01

    Jumlah pengguna internet dari perangkat mobile semakin bertambah. Saat ini android meraup angka lebih dari satu milyar user yang telah mengaktivasi ponsel berbasis android. Dari tingginya angka user tersebut potensi bisnis berasal dari aplikasi-aplikasi yang terdapat di pasar virtual android yang disebut Google Playstore. Pada penelitian ini akan dijabarkan langkah sistematis merancang model e-business dari mobile application dengan studi kasus pengembangan aplikasi e-MPASI atau Makanan Padat...

  6. Comparative study to explore factors affecting E-government ranking: the case of Malaysia, Nigeria and Republic of Korea

    OpenAIRE

    Wan Rozaini Sheik Osman; Hasanaein Mohamed; Muhammad Shahzad Aslam; Saima Nisar

    2017-01-01

    The present study aims to find out the criteria for e-government ranking generally as well as particularly focusing on Malaysia’s e-government ranking. In addition, with regard to the Malaysia’s e-government ranking, the results shown that, most of the Human Capital, Online Services and Telecommunication Infrastructure and its sub-indicators has not seen any improvement through the previous periods comparing with other countries such as Republic of Korea. Indeed, this comparative study sought...

  7. PENERAPAN E-GOVERNMENT DALAM MENDORONG TERWUJUDNYA PENYELENGGARAAN PEMERINTAHAN YANG BAIK (STUDI PENELITIAN KABUPATEN / KOTA DI JAWA TENGAH

    Directory of Open Access Journals (Sweden)

    Nunik Retno Herawati

    2016-02-01

    Full Text Available The implementation of e-government aims to establish a good relationship between the government and the society as well as businesses that take place in an efficient, effective and economical. In addition, the purpose of implementing e-government is to achieve a good governance (good governance. Good governance has several elements one of which is the effectiveness and efficiency. Departing from the above conditions, this study tried to describe the general adoption of e-Government Regency/City in Central Java. In detail, this study will discuss how the implementation of E Government Regency/City in Central Java and what the barriers to implementation of the E Government. Application of E Government by Regency City in Central Java, most of the entry on stage 2 (two, but there are some districts / municipalities that have entered at step 3 (three which apply online application for public services. For institutions, the need for clarity of authority and responsibility of all agencies in the government district / municipality. Some of Regency/City there that give's responsibility in the development of E Government Electronic Data Processing Section (PDE in the Regional Secretariat. However there are some Regency/city that provide responsibility under the Department of Transportation, Communication and other Information. Another problem encountered is the lack of ability of the ranks of civil servants and others in the field of ICT for the conduct of government in the Regional (E-Government and lack of budget implementation of e-government.

  8. KUALITAS LAYANAN E-GOVERNMENT (SEBUAH ANALISA DI PEMKOT X DENGAN PENDEKATAN E-GOVQUAL DAN IPA

    Directory of Open Access Journals (Sweden)

    Darmawan Baginda Napitupulu

    2016-12-01

    Full Text Available Saat ini Indonesia memiliki tuntutan untuk menyediakan pelayanan publik yang berkualitas kepada masyarakat dan memfasilitasi partisipasi serta aspirasi masyarakat dalam proses demokrasi. Hal ini merupakan ciri dari pemerintahan yang baik (good government. Sejak adanya Inpres No.3 tahun 2003 tentang kebijakan dan strategi pengembangan e-Government,  Pemerintah dituntut harus mampu memanfaatkan kemajuan Teknologi Informasi dan Komunikasi (TIK untuk meningkatkan efisiensi, efektifitas, transparansi dan akuntabilitas Pemerintah. Oleh karena itu Pemerintah harus melaksanakan proses transformasi menuju e-Government sebagai upaya untuk mengembangkan penyelenggaraan pemerintahan berbasis elektronik sehingga dapat mengoptimasikan pemanfaatan potensi TIK secara luas. Namun cukup disayangkan, pengembangan sistem e-Government dapat dikatakan belum optimal atau masih jauh dari yang diharapkan. Berbagai hasil survei menunjukkan bahwa Indonesia masih tertinggal dalam hal adopsi e-Government dibandingkan dengan negara maju. Berdasarkan e-Government survey yang dilaporkan oleh UNDESA (2014 bahwa di tingkat Asia tenggara, Indonesia berada pada peringkat 110 jauh di bawah Vietnam yang berada pada peringkat 65 apalagi jika dibandingkan dengan Malaysia (59 dan Singapura (10. Sejalan dengan hal tersebut, e-Government ranking dari Waseda (2015 menunjukkan bahwa Indonesia berada pada peringkat 29 dari 38 negara yang disurvey. Indonesia juga jauh berada di bawah Malaysia (25, Thailand (22 dan Singapura (1. Begitu juga survey di tingkat nasional, PeGI (Pemeringkatan e-Government di Indonesia 2014 melaporkan hasil yang kurang memuaskan dimana dari total 22 propinsi yang dinilai lebih dari 50 % (13 propinsi termasuk dalam kategori kurang dan bahkan rata-rata seluruh propinsi juga mendapat penilaian kurang. Dengan demikian dapat dikatakan bahwa e-Government yang dikembangkan mengindikasikan hanya sekedar pemenuhan terhadap kebijakan tersebut karena layanan yang diberikan

  9. E-Government in the Asia-Pacific Region: Progress and Challenges

    Directory of Open Access Journals (Sweden)

    Clay Wescott

    2005-12-01

    Full Text Available This paper will focus on two issues: (i recent e-government progress and challenges, and (ii the practices regional organizations follow to cope with the challenges, while maximizing the benefits. Beginning with an overview of efforts to improve governance in the region, it then analyzes recent progress in the use of information and communication technology (ICT in the Asia-Pacific region to promote more efficient, cost-effective, and participatory government, facilitate more convenient government services, allow greater public access to information, and make government more accountable to citizens. Successful adoption of e-government presents major challenges. The paper concludes by examining the practices regional organizations follow to cope with the challenges, while maximizing the benefits.

  10. A new method for E-government procurement using collaborative filtering and Bayesian approach.

    Science.gov (United States)

    Zhang, Shuai; Xi, Chengyu; Wang, Yan; Zhang, Wenyu; Chen, Yanhong

    2013-01-01

    Nowadays, as the Internet services increase faster than ever before, government systems are reinvented as E-government services. Therefore, government procurement sectors have to face challenges brought by the explosion of service information. This paper presents a novel method for E-government procurement (eGP) to search for the optimal procurement scheme (OPS). Item-based collaborative filtering and Bayesian approach are used to evaluate and select the candidate services to get the top-M recommendations such that the involved computation load can be alleviated. A trapezoidal fuzzy number similarity algorithm is applied to support the item-based collaborative filtering and Bayesian approach, since some of the services' attributes can be hardly expressed as certain and static values but only be easily represented as fuzzy values. A prototype system is built and validated with an illustrative example from eGP to confirm the feasibility of our approach.

  11. Semantic-Based Knowledge Management in E-Government: Modeling Attention for Proactive Information Delivery

    Science.gov (United States)

    Samiotis, Konstantinos; Stojanovic, Nenad

    E-government has become almost synonymous with a consumer-led revolution of government services inspired and made possible by the Internet. With technology being the least of the worries for government organizations nowadays, attention is shifting towards managing complexity as one of the basic antecedents of operational and decision-making inefficiency. Complexity has been traditionally preoccupying public administrations and owes its origins to several sources. Among them we encounter primarily the cross-functional nature and the degree of legal structuring of administrative work. Both of them have strong reliance to the underlying process and information infrastructure of public organizations. Managing public administration work thus implies managing its processes and information. Knowledge management (KM) and business process reengineering (BPR) have been deployed already by private organizations with success for the same purposes and certainly comprise improvement practices that are worthwhile investigating. Our contribution through this paper is on the utilization of KM for the e-government.

  12. A comprehensive literature review of the e-government research field over a decade

    DEFF Research Database (Denmark)

    Kræmmergaard, Pernille; Schlichter, Bjarne

    framework. The framework was used to gain an understanding of the evolution and present state of the e-Government research field. Our research found that the body of academic papers about e-Government has evolved steadily from 2000 till 2009, but with a slight tendency of slowing down in the last two years...... approach indicate a field which is getting more mature. Different research topics of interest as well as theories used in the theoretical papers are identified. Suggestions for further analyses are set up, e.g. about the specific development in the 3 main outlets.......Abstracts from more than 450 peer-reviewed journal publications from 2000 to 2009 have been analysed according to journal, authors and year of publication, and further categorized into research discipline, research topic, unit of analysis and methods used, applying a structured methodological...

  13. Designing a sustainable business model for e-governance embedded rural telecentres (EGERT in India

    Directory of Open Access Journals (Sweden)

    Gopal Naik

    2011-06-01

    The first part of this article, the academic perspective, suggests an alternative model for rural telecentres, the e-governance embedded rural telecentres (EGERT, in which e-governance is an important service to be provided, and details the contentious issues clustered round the role of the government; the viability of partnership models with the private and NGO sectors; the institutional design for rural telecentres; the services to be rendered by the centres and the likely markets for them; the location of the centres and support in the form of infrastructure and manpower; and the technology to support the institutional design. Stakeholder representatives from the government, the industry, the NGO sector and the academia discuss these issues in the second part of the article, and make suggestions towards a viable model for service.

  14. An application of TOPSIS for selection of appropriate e-Governance practices to improve customer satisfaction

    Directory of Open Access Journals (Sweden)

    Ajinkya Joshi

    2017-08-01

    Full Text Available E-governance practices and standardization of processes are significant factors affecting the per-formance of government organizations and undertakings in India. Customer is the backbone of any organization and customer satisfaction is the key for ensuring the success. Using a multiple-criteria decision analysis method named TOPSIS, we attempt to study the impact of e-governance practices on customer satisfaction of Maharashtra Housing and Area Development Authority (MHADA. The method determines the ranking and contribution of different elements in an attempt to determine a suitable strategy for every customer segment. Results show that cus-tomers belonging to Higher Income Group (HIG and Middle Income Group (MIG are more satisfied with the Online Mitra Service while the customers of Lower Income Group (LIG and Economic Weaker Section (EWS are more inclined towards Process Standardization. In order to remove bias and obtain fairly accurate results the data were collected through questionnaire from every customer segment.

  15. Refinement, Validation and Benchmarking of a Model for E-Government Service Quality

    Science.gov (United States)

    Magoutas, Babis; Mentzas, Gregoris

    This paper presents the refinement and validation of a model for Quality of e-Government Services (QeGS). We built upon our previous work where a conceptualized model was identified and put focus on the confirmatory phase of the model development process, in order to come up with a valid and reliable QeGS model. The validated model, which was benchmarked with very positive results with similar models found in the literature, can be used for measuring the QeGS in a reliable and valid manner. This will form the basis for a continuous quality improvement process, unleashing the full potential of e-government services for both citizens and public administrations.

  16. A Hierarchical Multitier Approach for Privacy Policies in e-Government Environments

    Directory of Open Access Journals (Sweden)

    Prokopios Drogkaris

    2015-12-01

    Full Text Available The appeal of e-Government users to retain control over their personal information, while making use of advanced governmental electronic services through interconnected and interoperable deployments, can be assisted by the incorporation of privacy policy and Preferences documents. This paper addresses the formulation of light-weight and accurate privacy policies, while preserving compliance with underlying legal and regulatory framework. Through the exploitation of existing governmental hierarchies, a multitier approach is proposed able to support diverge data needs and processing requests imposed by service providers. The incorporation of this approach into e-Government environments will reduce the administrative workload, imposed by the inclusion of privacy policy documents, and promote the implementation and provision of user-centric and data privacy aware electronic services.

  17. A New Method for E-Government Procurement Using Collaborative Filtering and Bayesian Approach

    Directory of Open Access Journals (Sweden)

    Shuai Zhang

    2013-01-01

    Full Text Available Nowadays, as the Internet services increase faster than ever before, government systems are reinvented as E-government services. Therefore, government procurement sectors have to face challenges brought by the explosion of service information. This paper presents a novel method for E-government procurement (eGP to search for the optimal procurement scheme (OPS. Item-based collaborative filtering and Bayesian approach are used to evaluate and select the candidate services to get the top-M recommendations such that the involved computation load can be alleviated. A trapezoidal fuzzy number similarity algorithm is applied to support the item-based collaborative filtering and Bayesian approach, since some of the services’ attributes can be hardly expressed as certain and static values but only be easily represented as fuzzy values. A prototype system is built and validated with an illustrative example from eGP to confirm the feasibility of our approach.

  18. Management and financing of e-Government projects in India: Does financing strategy add value?

    Directory of Open Access Journals (Sweden)

    Shashank Ojha

    2017-06-01

    Full Text Available How do managers structure e-government projects and address challenges of risks, lack of technical expertise, and mitigation of strategic error for preventing loss of investments? Our aim was to compare the traditional finance approach and the strategy-driven, innovative financing approaches under the PPP model, to examine their managerial value-addition. We found that e-government projects require a carefully crafted structuring strategy and that innovative financing is more suitable in facilitating flexible decision making, building core capabilities, managing and sharing project risks, providing funds needed for growth and innovation, and customising tailor-made project governance strategy. Based on our findings, we develop five theoretical propositions.

  19. Incorporate Social Network Services in E-Government Solutions: The Case of Macedonia

    OpenAIRE

    Koste Budinoski; Vladimir Trajkovik

    2012-01-01

    This paper presents the state of e-Government sophistication in R. Macedonia. The survey is done using the 20 basic public e- services. A survey result showed that further progress will need to be made on two – way interaction. Social networks are seen as convenient mean for introducing two – way interaction, social capital, transparency, anti-corruption, democracy, law enforcement, and mainly trust and citizen inclusion and empowerment. We explored the potential impacts of social media in e-...

  20. An E-government Interoperability Platform Supporting Personal Data Protection Regulations

    OpenAIRE

    González, Laura; Echevarría, Andrés; Morales, Dahiana; Ruggia, Raúl

    2016-01-01

    Public agencies are increasingly required to collaborate with each other in order to provide high-quality e-government services. This collaboration is usually based on the service-oriented approach and supported by interoperability platforms. Such platforms are specialized middleware-based infrastructures enabling the provision, discovery and invocation of interoperable software services. In turn, given that personal data handled by governments are often very sensitive, most governments have ...

  1. E-government and the Electronic Transformation of Modes of Rule: The Case of Partnerships

    Directory of Open Access Journals (Sweden)

    Paul Henman

    2004-04-01

    Full Text Available This paper critically examines some aspects of the discursive and material transformation of government as a result the deployment of the internet and new information technologies. Particular attention is given to the constitution of partnerships and network forms of governing. The paper illustrates the dynamics of egovernment through two case studies of e-government projects in Australia's social security/welfare system.

  2. E-Government Goes Semantic Web: How Administrations Can Transform Their Information Processes

    Science.gov (United States)

    Klischewski, Ralf; Ukena, Stefan

    E-government applications and services are built mainly on access to, retrieval of, integration of, and delivery of relevant information to citizens, businesses, and administrative users. In order to perform such information processing automatically through the Semantic Web,1 machine-readable2 enhancements of web resources are needed, based on the understanding of the content and context of the information in focus. While these enhancements are far from trivial to produce, administrations in their role of information and service providers so far find little guidance on how to migrate their web resources and enable a new quality of information processing; even research is still seeking best practices. Therefore, the underlying research question of this chapter is: what are the appropriate approaches which guide administrations in transforming their information processes toward the Semantic Web? In search for answers, this chapter analyzes the challenges and possible solutions from the perspective of administrations: (a) the reconstruction of the information processing in the e-government in terms of how semantic technologies must be employed to support information provision and consumption through the Semantic Web; (b) the required contribution to the transformation is compared to the capabilities and expectations of administrations; and (c) available experience with the steps of transformation are reviewed and discussed as to what extent they can be expected to successfully drive the e-government to the Semantic Web. This research builds on studying the case of Schleswig-Holstein, Germany, where semantic technologies have been used within the frame of the Access-eGov3 project in order to semantically enhance electronic service interfaces with the aim of providing a new way of accessing and combining e-government services.

  3. Characteristics and Effectiveness of the U.S. State E-Government-to-Business Services

    Science.gov (United States)

    Zhao, Jensen J.; Truell, Allen; Alexander, Melody W.

    2008-01-01

    This study examined the user-interface characteristics and effectiveness of the e-government-to-business (G2B) sites of the 50 U.S. states and Washington, D.C. A group of 306 online users were trained to assess the sites. The findings indicate that the majority of the state G2B sites included the user-interface characteristics that provided online…

  4. Geo-spatial Service and Application based on National E-government Network Platform and Cloud

    OpenAIRE

    Meng, X.; Deng, Y.; Li, H.; Yao, L.; Shi, J.

    2014-01-01

    With the acceleration of China’s informatization process, our party and government take a substantive stride in advancing development and application of digital technology, which promotes the evolution of e-government and its informatization. Meanwhile, as a service mode based on innovative resources, cloud computing may connect huge pools together to provide a variety of IT services, and has become one relatively mature technical pattern with further studies and massive practical ap...

  5. Does Good Governance Mediate Relationship Between E-Government and Public Trust in Lebanon?

    OpenAIRE

    Alaaraj, Hassan; Hassan, Sallahudin

    2016-01-01

    The main objective of this research is to study the mediating effect of good governance on the relationship between e-government practices and public trust in Lebanon. Based on extensive literature review and conceptual background including the theories of institutional-based trust and the diffusion of innovation, the theoretical research framework was developed. Primary data was collected using survey involving 400 Lebanese employees from different small and medium enterprises in Beirut. The...

  6. Community Broadband Networks and the Opportunity for E-Government Services

    DEFF Research Database (Denmark)

    Williams, Idongesit

    2017-01-01

    Community Broadband Networks (CBN) facilitate Broadband connectivity in underserved areas in many countries. The lack of Broadband connectivity is one of the reasons for the slow diffusion of e-government services in many countries.This article explains how CBNs can be enabled by governments...... to facilitate the delivery of e–government services in underserved areas in the developed and developing countries.The Community Based Broadband Mobilization (CBNM) models are used as explanatory tools....

  7. Training resources and e-Government services for rural SMEs: the rural inclusion platform

    OpenAIRE

    Axel Maroudas; Pantelis Karamolegkos; Nikos Manouselis

    2010-01-01

    Rural Inclusion, a project supported by the Information and Communication Technologies Policy Support Programme of the European Commission, aims to adopt, adapt, and deploy a Web infrastructure, in rural settings, combining semantics with a collaborativetraining and networking approach, offering e-Government services that will be supported by a rigorous and reusable service process analysis and modeling, and facilitating the disambiguation of the small businesses needs and requirements when t...

  8. Innovative web based support for e-Governance in sociological, economical and biological systems

    OpenAIRE

    Ranđelović, Dragan

    2013-01-01

    This paper proposes a novel approach to facilitate and foster e-government optimization and automation through the use of advanced information retrieval methods and techniques, and advanced Web technologies, as well. The approach suggested in this article aims to consider interactive processes which are simple, effective, and based on the user's needs and capabilities, rather than the government's organizational structure or government business models. It should create the opportunity to eval...

  9. Process Performance Measurement for E-Government: A Case Scenario from the German Ministerial Administration

    Directory of Open Access Journals (Sweden)

    Oliver Thomas

    2007-06-01

    Full Text Available During the last years, the realization of the E-Government driven benefits was in the center of interest at various public administrations. The article at hand outlines a process driven approach for the evaluation of technology-based performance impacts. From the German perspective, existing concepts of performance evaluation are concretized for the case scenario of the German Plan Approval Procedures.

  10. Success and failure factors for e-government projects: A case from Egypt

    Directory of Open Access Journals (Sweden)

    Hatem Elkadi

    2013-07-01

    Full Text Available E-government implementations in developing countries still face difficulties, leading to a large failure ratio. This is too high a cost for developing countries. Analysis of the reasons behind success and failure of e-government projects is still an interesting domain of investigation. Several approaches were advanced and success and failure factors have been stipulated, but factors pertinent to Public Administration have yet to be investigated and analyzed. This work builds on the results of earlier research, analyzing the factors behind the change in performance of the different sites of a specific project, reasons of their original success, and the relapse of one site. It reviews in detail the factors advanced by previous works and integrates for the first time the results obtained by 3 different research methodologies. It clarifies the causality between different factors presumed to individually affect the e-government implementations, thus enabling the disambiguation between the main and secondary less effective causes of failure. The success and failure factors significance and relative importance are identified, revealing the recommended track of action for the set-back remedy.

  11. Challenges in developing e-government for good governance in North Sumatra

    Science.gov (United States)

    Siahaan, AY

    2017-01-01

    E-government as one form of public administration reform in Indonesia is increasingly related to the pursuance of good governance. This paper examines the relationship between of e-government and good governance by utilizing the case study design on the implementation of e-procurement in North Sumatra. It reveals centrality of local politics and business culture in understanding resistances of both local government officials and local business which creates loopholes’ for the practice of ‘bad governance’ in all phases of e-procurement in North Sumatra province. Data transparency does not equate and guarantee the realization of good governance. Public knowledge and understanding on government decision making processes and accountability (process and policy transparency) are central to achieve good governance through e-procurement. E-procurement system does not automatically change organizational and working culture of the implementers and suppliers. This paper provides insight to the attitude and the perception of private sector engage in e-procurement towards government in implementing e-government. Resistance, digital divide and local politics interrelatedly obstruct the realization of pursuing good governance through e-procurement.

  12. Towards a New Digital Era: Observing Local E-Government Services Adoption in a Chinese Municipality

    Directory of Open Access Journals (Sweden)

    Yao Yang

    2017-09-01

    Full Text Available As electronic government services (e-government evolve, traditional applications such as online portals are encountering challenges in a new digital era in which people thirst for more convenient, diverse channels of communication with their government. Despite the efforts devoted to the promotion of Social Networking Service (SNS use in e-government for the past few years, empirical studies regarding this ongoing trend are still insufficient. In the local administration of China, a special collaboration between local governments and private Internet enterprises is happening: government services are imported into commercial SNS platforms known as WeChat and Weibo. This research conducts a case study of a Chinese municipality premised upon survey data (N = 605 collected in Chongqing. It examines the determinants of e-services adoption in four major local applications: two traditional government-led services “Government website portal” and “Government official app” (traditional government-led services, and two built-in government services on social networking applications “Weibo Government official account” “WeChat Public Services”. The paper aims to provide a closer understanding of current trends in local government e-services, or in this case, an innovative trial of Chinese e-government practices.

  13. THE E-GOVERNMENT AND THE NEW CHALLENGES OF THE EUROPEAN SINGLE MARKET

    Directory of Open Access Journals (Sweden)

    Nuno Gama de Oliveira Pinto

    2009-07-01

    Full Text Available Motivating enterprises by provision of e-government services in Europe acts as a powerful incentive for enterprises, in particular for small and medium sized enterprises, to adopt electronic ways of working in their dealings with public administration. A leading example is e-procurement, which facilitates the integration of public administration requirements into the work processes of enterprises and so contributes to building of the European business environment that encourages and supports entrepreneurs and competitiveness. New needs arise for e-government services in support of this type of cross-border users. The introduction of electronic invoicing systems in public administrations would generate savings both for the public bodies as well as the suppliers interacting with it. These activities covered by the IDABC work programme since 2005 produce guidelines for the implementation of e-procurement systems. The objective is to contribute to the use of electronic invoices in the public sector according to the i2010 e-government action plan and the e-procurement action plan.

  14. An Information Management Framework for the Support of E-Government in Zimbabwe

    Directory of Open Access Journals (Sweden)

    Mehluli Masuku

    2017-02-01

    Full Text Available It has come as a fact that the use of Information and Communication Technologies has come to stay in this world. It aids the implementation of the emerging and irresistible e-government concept that seems to be the in-thing the world over. Zimbabwe has also joined the world by ascertaining its commitment to e-government as witnessed by its promulgation of various e-government services. However, despite the government of Zimbabwe having committed itself to e-government, it is of concern to note that up to this day, the country is operating without a clear information management policy or strategy that will guide and direct all the information management practitioners in the country. This comes as a great weakness in this day and age when the government of Zimbabwe has declared its intentions to subscribe to the e-government concept both in principle and in practice. Although the country has managed to survive without a clearly defined information policy in the pre e-government era, chances of it rolling out an effective and sustainable e-government policy on the same foundation are very slim, given the importance of well managed information as a pillar of sound e-government. The paper employed document analysis as its methodology in which Zimbabwe National Information and Communication Policy (ICT Policy Framework of 2005 and the Ministry of Information Communication Technology’s (MICT Strategic Plan (2010-2014 were reviewed and assessed the extent to which they sufficed to serve as information management frameworks that can support e-governance in Zimbabwe. The study revealed that there are ICT policies that are meant to serve as ICT strategies for the country but none of them has been put to test and such policies are very piecemeal at best as far as their coverage of information management is concerned. The first policy of such nature was the Zimbabwe National Information and Communication Policy (ICT Policy Framework of 2005 that was

  15. ICT and e-Governance: A Conceptual Model of e-DISC

    Science.gov (United States)

    Tejasvee, Sanjay; Sarangdevot, S. S.; Gahlot, Devendra; Gour, Vishal; Sandal, Shruti

    2010-11-01

    One of the most important objectives of e-governance is, proper distribution and delivery of government information and services to the citizens. By progression in resources of information technology, great opportunities comes to the government for serve information and services to the citizens and public sector in better manner. This paper intends to examine and explore the conceptual model of e-DISC (Effective Deliverance of Information and Services to the Citizens) The purpose of this paper is to gain a better understanding of e-government in India with the concept of e-DISC with ICTs and how to deal with challenges and barriers for successful e-DISC model with accuracy. The obtained results prove that the utilizing and by increasing interest in the new electronic, information, and communication technologies (ICTs) and e-DISC model in recent time, government improved the quality of e-governance and delivery of information and services and acknowledged the awareness of the system is also valuable.

  16. Efficiency of Public Service in Pekangbaru City With E-Government

    Science.gov (United States)

    Zamzami; Fajrizal; Arief Hasan, Mhd

    2017-12-01

    The use of technology in the field of computers today is increasing, along with the development of science and globalization of information that demands the creation of a state of computerization. E-Government is now the right solution for local and central government, it is because it can assist the government in managing government data and able to provide information to the community quickly, precisely and efficiently. The current service system at the Office of Population and Civil Registration of Pekanbaru City still uses a manual system that takes a long time and cost a lot. In this E-Government application will contain application feature profile information of the Office of Population and Civil Registration of Pekanbaru City, public service requirements, office address of Pekanbaru City Sub-district, community complaint, KK (Family Card), and birth certificate online. The general purpose of making E-Government application system is to provide a new alternative for the Office of Population and Civil Registration of Pekanbaru City in improving its public service system. And the specific purpose is to facilitate the delivery of information, the formation of the system of birth certificate and death online and realize the excellent service for the Office of Population and Civil Registration Pekanbaru and the public.

  17. An E-government Interoperability Platform Supporting Personal Data Protection Regulations

    Directory of Open Access Journals (Sweden)

    Laura González

    2016-08-01

    Full Text Available Public agencies are increasingly required to collaborate with each other in order to provide high-quality e-government services. This collaboration is usually based on the service-oriented approach and supported by interoperability platforms. Such platforms are specialized middleware-based infrastructures enabling the provision, discovery and invocation of interoperable software services. In turn, given that personal data handled by governments are often very sensitive, most governments have developed some sort of legislation focusing on data protection. This paper proposes solutions for monitoring and enforcing data protection laws within an E-government Interoperability Platform. In particular, the proposal addresses requirements posed by the Uruguayan Data Protection Law and the Uruguayan E-government Platform, although it can also be applied in similar scenarios. The solutions are based on well-known integration mechanisms (e.g. Enterprise Service Bus as well as recognized security standards (e.g. eXtensible Access Control Markup Language and were completely prototyped leveraging the SwitchYard ESB product.

  18. EVALUATING THE ROLL OF SERVICE QUALITY AS A MEDIATOR ON USER SATISFACTION IN E- GOVERNMENT APPLICATIONS

    Directory of Open Access Journals (Sweden)

    Mohammed A. Kafaji

    2013-12-01

    Full Text Available This study is designed to assess the mediating effect of the Service Quality in shaping the experience of users of e-Government applications. Users normally evaluate their satisfaction in using technological innovation such as e-Government from their direct and indirect involvement and the perceived value of the system in question. To study the mediation effect, a self-administered questionnaire based on a tested model is used to collect the experience of users of recently implemented e-Government applications in the public sector in Saudi Arabia. Data was gathered from 208 internal respondents and then analyzed using structural equation modeling (SEM. Different mediation models were tested and evaluated using common standard SEM parameters. The results showed that the value perceived from the System Quality and Information Quality does impact the User Satisfaction, but Service Quality was found to play a stronger role in mediating the relationship between User Satisfaction and both the System Quality and Information Quality. The degree and direction of this mediation were analyzed and interpreted from the user and the technical support perspectives. The study compares these findings with those from earlier studies using similar models.

  19. The Intelcities Community of Practice: The Capacity-Building, Co-Design, Evaluation, and Monitoring of E-Government Services

    Science.gov (United States)

    Deakin, Mark; Lombardi, Patrizia; Cooper, Ian

    2011-01-01

    The paper examines the IntelCities Community of Practice (CoP) supporting the development of the organization's capacity-building, co-design, monitoring, and evaluation of e-government services. It begins by outlining the IntelCities CoP and goes on to set out the integrated model of electronically enhanced government (e-government) services…

  20. Social Inclusion, Security and E-Democracy Issues in E-Government: The Role of E-Learning.

    Science.gov (United States)

    Nunes, Miguel Baptista; McPherson, Maggie; Whiteside, Amy

    This paper focuses on aspects of e-government with emphasis on how local authorities are coping with the transition into the Information Society. E-government is reviewed in the flight of such topics as a social inclusion, security and e-democracy. The challenge has been set in the United Kingdom for local authorities to deliver 100% of services…

  1. Future e-government research : 13 research themes identified in the eGovRTD2020 project

    NARCIS (Netherlands)

    Wimmer, M.; Codagnone, C.; Janssen, M.F.W.H.A.

    2008-01-01

    E-government research has become a recognized research domain and many policies and strategies are formulated for e-government implementations. Most of these target the next few years and limited attention has been giving to the long term. The eGovRTD2020, a European Commission co-funded project,

  2. A Cross-Cultural Comparison of Kuwaiti and British Citizens' Views of E-Government Interface Quality

    Science.gov (United States)

    Aladwani, Adel M.

    2013-01-01

    It is difficult to conceive how Web users from different cultures can be encouraged to reap the benefits of an e-government initiative when its portal is suffering from culture-indifferent interface quality. Thus far, the e-government literature not only has paid scanty attention to web evaluation issues but also has been slow to embarking on…

  3. Social Media for e-Government in the Public Health Sector: Protocol for a Systematic Review

    Science.gov (United States)

    Franco, Massimo; Tursunbayeva, Aizhan

    2016-01-01

    Background Public sector organizations worldwide are engaging with social media as part of a growing e-government agenda. These include government departments of health, public health agencies, and state-funded health care and research organizations. Although examples of social media in health have been described in the literature, little is known about their overall scope or how they are achieving the objectives of e-government. A systematic literature review is underway to capture and synthesize existing evidence on the adoption, use, and impacts of social media in the public health sector. A series of parallel scoping exercises has taken place to examine (1) relevant existing systematic reviews, to assess their focus, breadth, and fit with our review topic, (2) existing concepts related to e-government, public health, and the public health sector, to assess how semantic complexity might influence the review process, and (3) the results of pilot searches, to examine the fit of social media within the e-government and health literatures. The methods and observations of the scoping exercises are reported in this protocol, alongside the methods and interim results for the systematic review itself. Objective The systematic review has three main objectives: To capture the corpus of published studies on the uses of social media by public health organizations; to classify the objectives for which social media have been deployed in these contexts and the methods used; and to analyze and synthesize evidence of the uptake, use, and impacts of social media on various outcomes. Methods A set of scoping exercises were undertaken, to inform the search strategy and analytic framework. Searches have been carried out in MEDLINE, the Cochrane Library, Web of Science, and the Scopus international electronic databases, and appropriate gray literature sources. Articles published between January 1, 2004, and July 12, 2015, were included. There was no restriction by language. One

  4. Social Media for e-Government in the Public Health Sector: Protocol for a Systematic Review.

    Science.gov (United States)

    Franco, Massimo; Tursunbayeva, Aizhan; Pagliari, Claudia

    2016-03-11

    Public sector organizations worldwide are engaging with social media as part of a growing e-government agenda. These include government departments of health, public health agencies, and state-funded health care and research organizations. Although examples of social media in health have been described in the literature, little is known about their overall scope or how they are achieving the objectives of e-government. A systematic literature review is underway to capture and synthesize existing evidence on the adoption, use, and impacts of social media in the public health sector. A series of parallel scoping exercises has taken place to examine (1) relevant existing systematic reviews, to assess their focus, breadth, and fit with our review topic, (2) existing concepts related to e-government, public health, and the public health sector, to assess how semantic complexity might influence the review process, and (3) the results of pilot searches, to examine the fit of social media within the e-government and health literatures. The methods and observations of the scoping exercises are reported in this protocol, alongside the methods and interim results for the systematic review itself. The systematic review has three main objectives: To capture the corpus of published studies on the uses of social media by public health organizations; to classify the objectives for which social media have been deployed in these contexts and the methods used; and to analyze and synthesize evidence of the uptake, use, and impacts of social media on various outcomes. A set of scoping exercises were undertaken, to inform the search strategy and analytic framework. Searches have been carried out in MEDLINE, the Cochrane Library, Web of Science, and the Scopus international electronic databases, and appropriate gray literature sources. Articles published between January 1, 2004, and July 12, 2015, were included. There was no restriction by language. One reviewer (AT) has independently

  5. E-government as anti-bureaucracy state technology: theoretical and legal characteristic

    Directory of Open Access Journals (Sweden)

    В. В. Сухонос

    2015-11-01

    Full Text Available Problem setting. In today's Ukraine reform encountered not only external but also to internal obstacles. The latter were associated not only with the lack of political will, but also with insufficient theoretical knowledge of individuals who organizes changes. Moreover, getting public office, reformers become a part of the bureaucratic state machinery and experiencing significant resistance change. This primarily occurs because of changes that the organizers do not understand the essence of bureaucracy, and therefore can not overcome its negative features. Recent research and publications analysis. In independent Ukraine the majority of works are devoted to problems of organization of public administration, mainly concentrated around corruption. However, the issue of red tape mostly ignored by the overwhelming majority state researchers. As an exception we can mention common work of V. Tsvetkova and V. Gorbatenko «Democracy – Management – Bureaucracy», in which, inter alia, considered «loss, achievements and prospects of the modernization of Ukrainian society» through the prism of theories of bureaucracy. The reform of the state mechanism have also been the subject of research, both domestic and foreign researchers. Here, in particular, we can recall the work P. Rudyk, A. Yuschyk and joint research experts and World Bank N. Manning and N. Parison and Ukrainian scientists P. Klimushkin and A. Serenok who paid a lot of attention to e-governance as a cornerstone of any factor as modern reforms. Without belittling the achievements of the above scientists should keep in mind that none of them considered reforming the state mechanism in the context of changes in the bureaucracy any other state technology, in particular e-government. Their attention is focused only on the fundamental problems of bureaucracy and e-government. Paper objective. That is why the purpose of this article is the study of e-government as anti-bureaucratic state

  6. Throw Away that Telework Manual!' - the Limitations of Existing Telework Literature in the B2C e-Business Context

    National Research Council Canada - National Science Library

    Gani, Zoohan

    2004-01-01

    ... failing to consider the different circumstances of the individual teleworkers. This paper reports on the pilot study that examined telework in the business-to-consumer e-business application as part of a Ph.D. study...

  7. Towards a New Understanding of the e-Business Strategic Process: The Rise of a Dynamic Interaction-Based Approach

    DEFF Research Database (Denmark)

    Ivang, Reimer

    2013-01-01

    -business strategic process adapt to changes in the planning environment and internal changes within the organization? E-business strategy, because of increased uncertainty and environmental complexity, must encourage interaction between key stakeholders that implement and use the e-business technology......In the early 1970s, strategic planning was introduced onto the corporate management scene and since then it has been a dominating conceptual frame for understanding and designing various strategies in the corporate world. Nearly a decade later, strategic planning has been used by various scholars...... to explain how companies could strategize in the field of ICT and e-business. Strategic information systems planning (SISP) is an example of this application of strategic planning in the field of e-business. The prominence of SISP within the corporate IS strategy literature has been dramatic, but today...

  8. Multi-attribute Evaluation of Website Quality in E-business Using an Integrated Fuzzy AHPTOPSIS Methodology

    Directory of Open Access Journals (Sweden)

    Tolga Kaya

    2010-09-01

    Full Text Available Success of an e-business company is strongly associated with the relative quality of its website compared to that of its competitors. The purpose of this study is to propose a multi-attribute e-business website quality evaluation methodology based on a modified fuzzy TOPSIS approach. In the proposed methodology, weights of the evaluation criteria are generated by a fuzzy AHP procedure. In performance evaluation problems, the judgments of the experts may usually be vague in form. As fuzzy logic can successfully deal with this kind of uncertainty in human preferences, both classical TOPSIS and classical AHP procedures are implemented under fuzzy environment. The proposed TOPSIS-AHP methodology has successfully been applied to a multi-attribute website quality evaluation problem in Turkish e-business market. Nine sub-criteria under four main categories are used in the evaluation of the most popular e-business websites of Turkey. A sensitivity analysis is also provided.

  9. Contextual Factors Affecting E-Government Strategy Implementation and Its Impact on Public Sector Performance in Kenya

    Directory of Open Access Journals (Sweden)

    Dr. James Gathungu

    2013-06-01

    Full Text Available This paper assesses the contextual factors affecting the implementation of e-government strategy and its impact on the performance of the public sector in Kenya using the Wing Lam, (2005 E-government Integration Model. Electronic government (E-government is viewed in this study as the utilization of Information Communication Technologies (ICTs to transform the efficiency, effectiveness, transparency and accountability of exchanges within government, between government and citizens and businesses locally and abroad; and to empower citizens through access and use of information. Although e-government is a rapidly growing concept in both developing and developed countries very few e-government initiatives progress to maturity. Different countries are faced with different contextual circumstances and environments in the realization of e-government initiatives. This study attempts to address the gap between theory and rhetoric about the potential of e-government and the reality of its application on the ground in Kenya. The study attempts to analyze the philosophy, theories and paradigms of e-government. The development of the commercial concept as a new paradigm in public administration replacing the traditional bureaucratic systems of government is highlighted in the study. A detailed conceptual discussion anchors the study on the Wing Lam, (2005 E-government Integration Model (EGI basing it on the Kenyan perspective. The study also reviews relevant e-government studies from an international, regional and local perspective anchoring the study on the configuration school of management thought. These discussions are used to develop new insights in view of the emerging issues and their relevance to the public sector in Kenya.

  10. Contextual Factors Affecting E-Government Strategy Implementation and Its Impact on Public Sector Performance in Kenya

    Directory of Open Access Journals (Sweden)

    Dr. James Gathungu

    2013-06-01

    Full Text Available This paper assesses the contextual factors affecting the implementation of e-government strategy and its impact on the performance of the public sector in Kenya using the Wing Lam, (2005 E-government Integration Model. Electronic government (E-government is viewed in this study as the utilization of Information Communication Technologies (ICTs to transform the efficiency, effectiveness, transparency and accountability of exchanges within government, between government and citizens and businesses locally and abroad; and to empower citizens through access and use of information. Although e-government is a rapidly growing concept in both developing and developed countries very few e-government initiatives progress to maturity. Different countries are faced with different contextual circumstances and environments in the realization of e-government initiatives. This study attempts to address the gap between theory and rhetoric about the potential of e-government and the reality of its application on the ground in Kenya. The study attempts to analyze the philosophy, theories and paradigms of e-government. The development of the commercial concept as a new paradigm in public administration replacing the traditional bureaucratic systems of government is highlighted in the study. A detailed conceptual discussion anchors the study on the Wing Lam, (2005 E-government Integration Model (EGI basing it on the Kenyan perspective. The study also reviews relevant e-government studies from an international, regional and local perspective anchoring the study on the configuration school of management thought. These discussions are used to develop new insights in view of the emerging issues and their relevance to the public sector in Kenya.  

  11. Prefeasibility study of a e-business application for the energy wood markets

    International Nuclear Information System (INIS)

    Jokinen, J.; Maelkoenen, A.; Kivelae, H.

    2001-01-01

    Finland has a national target to increase the use of forest based energy from current 0.8 million m 3 /a to 5 million m 3 /a by 2010. Realisation of the target will depend on the functionality of the energy wood markets. The objective of the prefeasibility study is to identify the best e-business applications for energy wood markets in order to achieve the targeted forest energy level by 2010. The prefeasibility study will be ready in November, 2001. (orig.)

  12. Presentations of the PTAC wireless, telecommunications and e-business technology conference

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    2003-07-01

    This conference was attended by experts in the telecommunications industry who demonstrated how the petroleum industry can reduce costs and improve profitability through innovative wireless, telecommunications and e-business technology solutions. The conference was divided into two main sessions, featuring field operation presentations and head office presentations. Current technologies and success stories and challenges were presented for exploration, drilling, completions and production operations. The conference featured 16 presentations, of which 12 have been indexed separately for inclusion in this database. refs., tabs., figs.

  13. Quality check carried out by bricklayers –An E-business solution in a chaotic environment

    DEFF Research Database (Denmark)

    Koch, Christian; Vogelius, Peter

    2006-01-01

    E-business solutions with mobile elements receives increasing attention. The paper evaluates a system within management of quality in architecture, engineering and construction businesses as a test- success which however does not embed in the industry due to a laissez faire type of IT......-governance. This renders a perspective of Demingian quality development supported by E-business solutions and carried out by craftsmen less likely despite a fertile Scandinavian context....

  14. Economic Observation in 3Q E-business Fight - According to Analysis of Resource Allocation and Contract

    Science.gov (United States)

    Kuang, Ruihu; Chen, Zeming; Kuang, Juchi

    Based on relation of resource allocation and marginal benefit of e-commence provider, both of origin and essence of the 3Q e-business fight were analyzed; and then contents of the contract between e-business company and users were elaborated. Moreover, liability for Qihoo's breach of the contract in 3Q e-business fight was discussed. Analysis of the contract indicated that blame of infringing on privacy of users from public, media or even a law professor for Tengxun Company is not exactly justicial. Some controversial rules which are not fit for usual practices in the QQ contract such as narrow definition of privacy were found out, whose reason lies in no relevant e-business standards or rules in our country. In the end, this passage points out that actions of government who intervened in market operations of Tengxun Company and QQ Company are inappropriate and unnecessary. Thus, responsibility for facing up to incomplete market rules of e-commence lies with government and government should strengthen market supervision by legislation so as to guide healthy development of e-business market, which is a key lesson we learn from the 3Q e-business fight.

  15. Assessing the benefits of the integration of location information in e-Government

    Science.gov (United States)

    Vandenbroucke, D.; Vancauwenberghe, G.; Crompvoets, J.

    2014-12-01

    Over the past years more and more geospatial data have been made readily accessible for different user communities as part of government efforts to set-up Spatial Data Infrastructures. As a result users from different sectors can search, find and bind spatial information and combine it with their own data resources and applications. However, too often, spatial data applications and services remain organised as separate silos, not well integrated in the business processes they are supposed to support. The European Union Location Framework (EULF), as part of the Interoperability Solutions for European Public Administrations (ISA) Programme of the EU (EC-DG DIGIT), aims to improve the integration of location information in e-Government processes through a better policy and strategy alignment, and through the improved legal, organisational, semantic and technical interoperability of data and systems. The EULF seeks to enhance interactions between Governments, Businesses and Citizens with location information and location enabled services and to make them part of the more generic ICT infrastructures of public administrations. One of the challenges that arise in this context is to describe, estimate or measure the benefits and added value of this integration of location information in e-Government. In the context of the EULF several existing approaches to assess the benefits of spatially enabled services and applications in e-Government have been studied. Two examples will be presented, one from Denmark, the other from Abu Dhabi. Both served as input to the approach developed for the EULF. A concrete case to estimate benefits at service and process level will be given with the aim to respond questions such as "which indicators can be used and how to measure them", "how can process owners collect the necessary information", "how to solve the benefits attribute question" and "how to extrapolate findings from one level of analysis to another"?

  16. Visual Culture and Electronic Government: Exploring a New Generation of E-Government

    Science.gov (United States)

    Bekkers, Victor; Moody, Rebecca

    E-government is becoming more picture-oriented. What meaning do stakeholders attach to visual events and visualization? Comparative case study research show the functional meaning primarily refers to registration, integration, transparency and communication. The political meaning refers to new ways of framing in order to secure specific interests and claims. To what the institutional meaning relates is ambiguous: either it improves the position of citizens, or it reinforces the existing bias presented by governments. Hence, we expect that the emergence of a visualized public space, through omnipresent penetration of (mobile) multimedia technologies, will influence government-citizen interactions.

  17. e-Government Ethics : a Synergy of Computer Ethics, Information Ethics, and Cyber Ethics

    OpenAIRE

    Arief Ramadhan; Dana Indra Sensuse; Aniati Murni Arymurthy

    2011-01-01

    Ethics has become an important part in the interaction among humans being. This paper specifically discusses applied ethics as one type of ethics. There are three applied ethics that will be reviewed in this paper, i.e. computer ethics, information ethics, and cyber ethics. There are two aspects of the three applied ethics that were reviewed, i.e. their definition and the issues associated with them. The reviewing results of the three applied ethics are then used for defining e-Government eth...

  18. Performance Measurement of Location Enabled e-Government Processes: A Use Case on Traffic Safety Monitoring

    Science.gov (United States)

    Vandenbroucke, D.; Vancauwenberghe, G.

    2016-12-01

    The European Union Location Framework (EULF), as part of the Interoperable Solutions for European Public Administrations (ISA) Programme of the EU (EC DG DIGIT), aims to enhance the interactions between governments, businesses and citizens by embedding location information into e-Government processes. The challenge remains to find scientific sound and at the same time practicable approaches to estimate or measure the impact of location enablement of e-Government processes on the performance of the processes. A method has been defined to estimate process performance in terms of variables describing the efficiency, effectiveness, as well as the quality of the output of the work processes. A series of use cases have been identified, corresponding to existing e-Government work processes in which location information could bring added value. In a first step, the processes are described by means of BPMN (Business Process Model and Notation) to better understand the process steps, the actors involved, the spatial data flows, as well as the required input and the generated output. In a second step the processes are assessed in terms of the (sub-optimal) use of location information and the potential enhancement of the process by better integrating location information and services. The process performance is measured ex ante (before using location enabled e-Government services) and ex-post (after the integration of such services) in order to estimate and measure the impact of location information. The paper describes the method for performance measurement and highlights how the method is applied to one use case, i.e. the process of traffic safety monitoring. The use case is analysed and assessed in terms of location enablement and its potential impact on process performance. The results of applying the methodology on the use case revealed that performance is highly impacted by factors such as the way location information is collected, managed and shared throughout the

  19. E-government and employment services a case study in effectiveness

    CERN Document Server

    Fugini, Maria Grazia; Valles, Ramon Salvador

    2014-01-01

    This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d'Ocupació de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed

  20. Strategic Antecedents and Consequents for the Performance of E-Business Companies

    Directory of Open Access Journals (Sweden)

    Elnivan Moreira de Souza

    2017-01-01

    Full Text Available This article aims to examine the influence of the strategic background and of the business model elements on its value proposition, and to investigate the relationship between the value proposition and the performance of e-business. The research is supported theoretically by the Technological, Organizational and Environmental framework (TOE, derived from the Diffusion of Innovation Theory (DIT, for the Strategic Background (IFINEDO, 2011, by the Business Model theory (OSTERWALDER; PIGNEUR; 2010; SOUZA; BATISTA, 2014 and by the business performance literature (RAMANUJAN; VENKATRAMAN, 1987. We tested the proposed model with a sample of 252 observations, using the structural equation modeling. The main results indicate a partial influence of the strategic background in the value proposition through the constructs management positioning, organizational readiness, relative advantage and pressure from stakeholders. Relating to the business model, the constructs of market segmentation, customer relationships, capabilities, partnerships and revenue model influence the value proposition, which in turn affects positively the performance of e-business companies.

  1. Personal Data Use and Morality in the E-Business Environment

    Institute of Scientific and Technical Information of China (English)

    MURATA Kiyoshi; ORITO Yohko

    2004-01-01

    This paper deals with personal data use by firms in the e-business environment from the viewpoint of business administration and information ethics. Whereas the tremendous development of information and communication technology (ICT) has made it easier for firms to acquire, store, share,and utilise personal data on their customers, firms that use personal data are exposed to risks related to privacy issues. Since individuals fear the invasion of their privacy, the failure of a firm to appear or remain trustworthy would make it difficult for it to maintain accurate, up-to-date databases and to construct desirable business processes, which would affect the bottom line. Therefore, modem firms should do what they can to ensure that their customers trust them. For them, one promising way to remain trustworthy is to behave as a moral agent. Although it is difficult for any firm to meet the conditions necessary to be a moral agent, competence in behaving as a moral agent is a hard-to-imitate capability of firms for which personal data use is vital for enjoying the benefits of business relationships in the e-business environment.

  2. e-Business Innovation Conceptual Model: Towards a Reference Framework for SME’s

    Directory of Open Access Journals (Sweden)

    Juan Mejía Trejo

    2017-01-01

    Full Text Available El presente documento está orientado a determinar un constructo de innovación de negocios electrónicos (e-Business (eBIM para las Pymes. Esto se debe, a que durante el año 2016 se presentaron a los principales expertos de Pymes en e-Business ubicados en Guadalajara, México, varios modelos académicos cuyos principales CEOs consideraron que, la mayoría de ellos tenían falta de claridad, siendo impracticables para su implementación, medición y monitoreo. La metodología empleada es exploratoria, descriptiva y transversal aplicado durante el período Enero-Abril, 2017 a 200 expertos. Se basa en una investigación documental para determinar las principales variables del eBIM, utilizando el método de Panel Delphi y el Proceso de Jerarquía Analítica. Se aplicó análisis factorial exploratorio para determinar cómo se agruparon las variables en factores del modelo final. Como resultados se obtuvieron dos visiones: académica (revisión de literatura y de expertos (CEOs con 19 variables y 3 factores para ser incluidos en la propuesta final de eBIM, capaz de ser implementado por las Pymes de México.

  3. Comparative study to explore factors affecting E-government ranking: the case of Malaysia, Nigeria and Republic of Korea

    Directory of Open Access Journals (Sweden)

    Wan Rozaini Sheik Osman

    2017-12-01

    Full Text Available The present study aims to find out the criteria for e-government ranking generally as well as particularly focusing on Malaysia’s e-government ranking. In addition, with regard to the Malaysia’s e-government ranking, the results shown that, most of the Human Capital, Online Services and Telecommunication Infrastructure and its sub-indicators has not seen any improvement through the previous periods comparing with other countries such as Republic of Korea. Indeed, this comparative study sought to highlight of the tangible part of the e-government ranking through explored the gap between the e-government of Malaysia and other countries such as Republic of Korea. Moreover, this study discovered the weakest dimensions of e-government applications to assist the government to address them. Besides that, this comparative study also attempts to help the countries all over the world especially those developing ones in enhancing the performance of the e-government simply by understanding the reasons of the utilization by the respective stakeholders.

  4. Theoretical interpretation of e-government implementation challenges in South Africa: A case study of a selected provincial government

    Directory of Open Access Journals (Sweden)

    Michael Twum-Darko

    2015-04-01

    Full Text Available This paper discusses factors influencing e-Government initiatives by African Governments to improve services to their citizens, businesses and their constituent. It further discusses, as a socially constructed phenomenon, the degree of readiness of governments to implement e-Government initiatives to improve services. The discussion uses Actor Network Theory (ANT and in particular the concepts of moments of translation and irreversibility as a lens through which to understand and interpret the social phenomenon. Although a number of e-Government researchers have argued that strong leadership and clear vision is required to implement e-Government initiatives, the view is that Governments have continuously failed to achieve the intended results. E-Government potentials and benefits which are well documented in Information Systems and e-Government research literature have not been realised by governments due to limited capabilities in the administration of the public service. The study applied a deductive approach where semi-structured interviews were used for data collection in a selected Provincial Government in South Africa. The outcome is a general framework to determine the readiness of South Africa government and generally, African governments for e-Government initiatives to achieve the intended results.

  5. Efektivitas Website Sebagai Media E-Government dalam Meningkatkan Pelayanan Elektronik Pemerintah Daerah (Studi Pada Website Pemerintah Daerah Kabupaten Jombang

    Directory of Open Access Journals (Sweden)

    Santy Nurina Aprilia

    2014-10-01

    Full Text Available Latar Belakang Penelitian ini adalah semakin berkembangnya ilmu pengetahuan dan teknologi, pemerintah dituntut untuk lebih meningkatkan kinerja pelayanan public khususnya pelayanan publik berupa layanan elektronik atau e-service, khususnya dalam hal ini adalah website, dimana website pemerintah daerah diharapkan dapat menjadi media e-government sebagai sarana interaksi antara pemerintah dengan masyarakat maupun mempermudah layanan elektronik. Penulisan Tesis dengan judul “Efektivitas Website Sebagai Media E-government dalam Meningkatkan Pelayanan Elektronik Pemerintah Daerah (Studi Pada Pemerintah Daerah Kabupaten Jombang” merupakan sebuah studi dimana dalam penelitian ini diharapkan dapat mengetahui seberapa efektif website pemerintah daerah sebagai media e-government. Tujuan Penelitian ini adalah: Untuk menjelaskan dan menganalisis efektivitas website sebagai media e-government dalam meningkatkan pelayanan elektronik pemerintah daerah di Kabupaten Jombang; Untuk menjelaskan dan menganalisis faktor pendukung efektivitas website sebagai media e-government dalam meningkatkan pelayanan elektronik pemerintah daerah di Kabupaten Jombang; Untuk menjelaskan dan menganalisis faktor penghambat efektivitas website sebagai media e-government dalam meningkatkan pelayanan elektronik pemerintah daerah di Kabupaten Jombang. Hasil temuan di lapangan menunjukkan bahwa website Pemerintah Kabupaten Jombang telah efektif sebagai media pemberi informasi kepada masyarakat, namun belum efektif sebagai media dalam memberikan pelayanan publik secara elektronik (e-service seperti mendownload blangko, formulir, dll. Kata kunci: Efektivitas, E-government, E-service, Media, Teknologi Informasi, Website

  6. New Management of the Public Sector and Elements of e-Governance in Slovenia

    Directory of Open Access Journals (Sweden)

    Uroš Pinterič

    2006-01-01

    Full Text Available The article deals with features of e-governance and e-communication, as important elements of new management of the public sector. The author points out that one of the most important principles of new management is customer orientation. This principle ensures a move from the Weberian type of bureaucratic administration, limited to hierarchical procedures, towards a fl exible and user (citizen friendly public administration. The author considers the results of a study of e-communication of the Slovenian civil service with citizens; he observes the sending of e-mail messages (questions by citizens to the general e-mail address of an administrative institution. In the study, messages have been sent to the most important institutions of civil service and government institutions. Based on the results of the study, the author concludes that Slovenia has managed to achieve some basic elements necessary for the development of e-governance, and e-communication between citizens and civil service. However, the author concludes that a further reform of civil service is necessary in Slovenia in terms of its informatisation, which will encourage further changes in the administrative culture of civil servants and the increase of their willingness to work in a fl exible working environment.

  7. E-Government Attempts in Small Island Developing States: The Rate of Corruption with Virtualization.

    Science.gov (United States)

    Sari, Arif

    2017-12-01

    In recent years, many Small Island Developing State (SIDS) governments have worked to increase openness and transparency of their transactions as a means to enhance efficiency and reduce corruption in their economies. In order to achieve a cost-effective and efficient strategy to implement a transparent government, Information Communication Technologies offer an opportunity of virtualization by deploying e-government services to promote transparency, accountability and consistency in the public sector and to minimize corruption. This paper explores the potential impact of government virtualization by SIDS and against corruption by comparing the corruption perception index (CPI) rates of 15 SIDS countries. The CPI relates to the degree by which corruption is perceived to exist among public officials and politicians by business people and country analysts. In order to reveal the long-term impact of virtual deployment and its consequences on corruption, an in-depth case analysis based on the CPI index rates was conducted on the deployment of the e-government system in Cyprus.

  8. POSSIBILITY OF IMPROVING EXISTING STANDARDS AND METHODOLOGIES FOR AUDITING INFORMATION SYSTEMS TO PROVIDE E-GOVERNMENT SERVICES

    Directory of Open Access Journals (Sweden)

    Евгений Геннадьевич Панкратов

    2014-03-01

    Full Text Available This article analyzes the existing methods of e-government systems audit, their shortcomings are examined.  The approaches to improve existing techniques and adapt them to the specific characteristics of e-government systems are suggested. The paper describes the methodology, providing possibilities of integrated assessment of information systems. This methodology uses systems maturity models and can be used in the construction of e-government rankings, as well as in the audit of their implementation process. Maturity models are based on COBIT, COSO methodologies and models of e-government, developed by the relevant committee of the UN. The methodology was tested during the audit of information systems involved in the payment of temporary disability benefits. The audit was carried out during analysis of the outcome of the pilot project for the abolition of the principle of crediting payments for disability benefits.DOI: http://dx.doi.org/10.12731/2218-7405-2014-2-5

  9. Why do they keep calling? Single parents’ Domestication of mandatory e-government self-service channels

    DEFF Research Database (Denmark)

    Østergaard Madsen, Christian

    The Danish Digitization strategy 2011-2015 made e-government channels mandatory within multiple areas, including public benefits. Although most Danes have adopted the e-government channels, many keep using traditional channels. Moreover, some have their own ways of interpreting and using the e...... other, to claim economic benefits. The thesis positions itself within channel choice studies in the e-government research field. It contributes to this literature by studying citizens’ actual use of e-government and traditional channels in a post-adoption and mandatory setting. It applies Domestication...... theory, as a theoretical lens, and follows a social constructionist research tradition. As an Industrial PhD project, the thesis offers multiple recommendations for practitioners on how to improve the efficiency of public sector administration. The thesis’ primary recommendation is that public...

  10. Inter-Governmental E-Government Processes:Comparison of Different Solution Approaches- Based on Examples from Switzerland / Europe

    Directory of Open Access Journals (Sweden)

    Frank Zimmermann

    2006-12-01

    Full Text Available The main objective of this article is to describe different solution approaches for e-Government processes across different institutions at different levels of public administrations: a phased approach for specific e-Government solutions and a platform approach for cross-organisational public services. We discuss selection criteria for the different approaches considering several examples and indicate a relationship between the expected return-on-investment and the complexity of the solution.

  11. Revolutionizing collaboration through e-work, e-business, and e-service

    CERN Document Server

    Nof, Shimon Y; Jeong, Wootae; Moghaddam, Mohsen

    2015-01-01

    Collaboration in highly distributed organizations of people, robots, and autonomous systems is and must be revolutionized by engineering augmentation. The aim is to augment humans’ abilities at work and, through this augmentation, improve organizations’ abilities to accomplish their missions. This book establishes the theoretical foundations and design principles of collaborative e-Work, e-Business and e-Service, their models and applications, design and implementation techniques. The fundamental premise is that without effective e-Work and e-Services, the potential of emerging activities, such as e-Commerce, virtual manufacturing, tele-robotic medicine, automated construction, smart energy grid, cyber-supported agriculture, and intelligent transportation cannot be fully materialized. Typically, workers and managers of such value networks are frustrated with complex information systems, originally designed and built to simplify and improve performance. Even if the human-computer interface for such systems...

  12. How e-business influences on time customer delivery: An empirical investigation on insurance industry

    Directory of Open Access Journals (Sweden)

    Naser Azad

    2013-11-01

    Full Text Available During the past few years, e-business has revolutionized insurance industry and it has become as one of the most important techniques to reach global market. This paper presents an empirical investigation to find important factors influencing on time delivery to customers. The proposed study of this paper designs a questionnaire consists of 28 items in Likert scale, which was reduced to 24 and using principle component analysis, the study finds different important factors. Cronbach alpha is calculated as 0.94. In addition, Kaiser-Meyer-Olkin Measure of Sampling Adequacy and Approx. Chi-Square are 0.882 and 2462, respectively. The study determines four important factors including dynamic organization, environment opportunities, flexible structure and customer relationship management.

  13. Characteristics of business intelligence and big data in e-government

    DEFF Research Database (Denmark)

    Gaardboe, Rikke; Jonasen, Tanja Svarre; Kanstrup, Anne Marie

    2015-01-01

    Business intelligence and big data represent two different technologies within decision support systems. The present paper concerns the two concepts within the context of e-government. Thus, the purpose of the paper is to present the preliminary findings regarding publication patterns and topic...... coverage within the two technologies by conducting a comparative literature review. A total of 281 papers published in the years 2005–2014 were included in the analysis. A rapid increase of papers regarding big data were identified, the majority being journal papers. As regards business intelligence......, researchers publish in conference proceedings to a greater extent. Further, big data journal papers are published within a broader range of journal topics compared to business intelligence journal papers. The paper concludes by pointing to further analyses that will be carried out within the 281 selected...

  14. E-governance in cadastral and land management need a new theoretical paradigm

    DEFF Research Database (Denmark)

    Sørensen, Esben Munk; Jensen, Bent Hulegaard

    2006-01-01

    -strategies for each public authority and without any organizational change in the basic structure in Governmental Bodies and administrative levels. First of all a new strategy for E-governance have been decided and is under the leadership of the Ministry of Finance. This strategy focus on the individual citizen...... and to do it easier for him/her to access land and planning information though portals instead of a long row of WEB-sites managed by individual authorities with land management. Public authorities are under pressure to cooperate and develop their organization to match the challenge of partnership...... with the public structure of administrative authorities and to make public-private partnerships. The strategy is strictly based on governmental demand on costreduction and more effectiveness. The technological side of this strategy is new Internet Technologies as Service-Oriented IT-architecture, common...

  15. E-Service Quality Evaluation on E-Government Website: Case Study BPJS Kesehatan Indonesia

    Science.gov (United States)

    Rasyid, A.; Alfina, I.

    2017-01-01

    This research intends to develop a model to evaluate the quality of e-services on e-government. The proposed model consists of seven dimensions: web design, reliability, responsiveness, privacy and security, personalization, information, and ease of use. The model is used to measure the quality of the e-registration of BPJS Kesehatan, an Indonesian government health insurance program. The validation and reliability testing show that of the seven dimensions proposed, only four that suitable for the case study. The result shows that the BPJS Kesehatan e-registration service is good in reliability and responsiveness dimensions, while from web design and ease of use dimensions the e-service still needs to be optimized.

  16. E-business solutions for utilities, - current state of implementation on the Internet; E-Business-Branchenloesungen - Untersuchung zum Implementierunsstand im Internet. Der Online-Weg zu den Privatkunden

    Energy Technology Data Exchange (ETDEWEB)

    Koch, M.; Baier, D. [Brandenburgische Technische Univ. Cottbus (Germany). Lehrstuhl fuer Marketing und Innovationsmanagement

    2003-04-22

    In the first part of the contribution the benefit of an e-business system in connection with internet was illustrated by an example. The current state of implementation is the subject of this second part. In an empirical study the websites of 600 utilities were analyzed in detail. The results of this analysis are described in the following. (orig.) [German] In [1] wird der Nutzen eines E-Business-Systems in Verbindung mit dem Internet an einem praktischen Beispiel veranschaulicht. Im Folgenden wird ein Ueberblick zum aktuellen Implementierungsstand in den Enegieversorgungsunternehmen gegeben. In einer empirischen Untersuchung wurden die Webseiten von 600 EVU analysiert, die Ergebnisse der Auswertung werden vorgestellt. (orig.)

  17. Questioning the Pace and Pathway of E-Government Development in Africa: A Case Study of South Africa's Cape Gateway Project

    Science.gov (United States)

    Maumbe, Blessing Mukabeta; Owei, Vesper; Alexander, Helen

    2008-01-01

    The paper examines e-government development in Africa. This study is based on the Cape Gateway project in South Africa, a leading e-government initiative on the continent. We observe that African countries have jumped on the e-government band wagon by looking mostly at the benefits without a clear risk assessment. We argue that African countries…

  18. A New Frontier for LIS Programs: E-Government Education, Library/Government Partnerships, and the Preparation of Future Information Professionals

    Science.gov (United States)

    Jaeger, Paul T.; Bertot, John Carlo; Shuler, John A.; McGilvray, Jessica

    2012-01-01

    This paper examines the implications of the continued growth of e-government information, communication, and services for Library and Information Science programs in the United States in light of the development of e-government educational programs and library/government partnerships. The implementation of e-government raises several important…

  19. Developing a framework for assessing adaptability of citizen-focused e-Government initiatives in developing countries : The Case of Tanzania; Exploratory Phase Results

    NARCIS (Netherlands)

    Yonazi, J.; Boonstra, A.; Sol, H.G.; Remenyi, D

    2008-01-01

    Citizens' adoption of e-government initiatives is a key element towards successful implementation of e-government projects. Understanding the factors that may potentially influence citizens' adoption of e-government plays a key role when developing government electronic services for the public. Such

  20. An empirical study to measure the impact of e-business on organizational performance with an emphasis on integrated production information

    Directory of Open Access Journals (Sweden)

    Hadi Meftahi

    2012-08-01

    Full Text Available During the past few decades, there have been different studies on e-business but there are limited numbers of works accomplished on measuring the impact of e-business on supply chain. Although e-business may not directly influence on organizational performance, it can have significant indirect impact on unifying customers and suppliers, which yields to a better performance of organizations. In this study, we perform an empirical study to measure the indirect impact of e-business on organizational performance. The proposed study of this paper designs a questionnaire and distributes it among 40 professional experts in various industries in province of Ilam, Iran. The survey examines four hypothesis for a possible correlation between e-business and integrated suppliers, e-business and customers, integrated customers and suppliers with organizational performance. The results of this survey confirm a positive relationship between all these components either directly or indirectly.

  1. DEVELOPMENT OF THE E-GOVERNMENT MARKET IN THE EUROPEAN UNION: AN ANALYSIS OF THE SUPPLY VERSUS DEMAND SIDES

    Directory of Open Access Journals (Sweden)

    Veghes Calin

    2011-07-01

    Full Text Available E-government represents one of the most palpable results of the dynamic development of the information and communication technology. Defined mostly as an intensive use of information technologies to provide public services, e-government has been approached in the literature rather from a technological perspective, with a significant importance given to the supply and a lower attention paid to the demand side. The increasing interest in taking into consideration the demand side in the development of the e-government initiatives and projects has created the foundation for a shift in the way the conceptual framework for e-government planning and implementation is defined, from the technology infrastructure and costs to the customer-centric character of all the efforts done. The European Union put e-government on its agenda aiming to improve access to the public information and services, increase transparency of public administration, exploit effectively the information technology within public administration, and establishing e-procurement. The development of the e-government services in the Member States, as it is expressed by the data regarding the supply and demand side, has been conducted in a more or less different manner that led, at the Unions level, to a relatively high availability but a rather low usage of the specific services. The paper explores the relationship between the e-government supply and demand based on the secondary data referring to the public services available to the citizens (as these are defined by the Eurostat methodology and the usage of these services by the individuals, integrating them through an analytical matrix inspired by the BCG model. Probably the most important conclusion of this analysis states that development of the e-government services has not been accompanied by measures meant to stimulate their usage in the most of the European Union Member States. The analytical matrix allowed also the identification

  2. Factors of Local E-Government Development in Poland: The Case of the Poznań Agglomeration

    Directory of Open Access Journals (Sweden)

    Perdał Robert

    2016-06-01

    Full Text Available This paper seeks to analyse factors of e-government development at the local government level in Poland. The analysis proceeded in three stages. In the first, a survey of the literature on the subject was made and a model of factors of e-government development was constructed. In the second, the factors distinguished were operationalised: indicators representing them were constructed. The third stage involved an empirical verification of the model using partial correlation and multiple regression methods; significant factors of e-government development were distinguished at the local government level. The analysis was conducted for a group of 18 communes making up the Poznań agglomeration. It was demonstrated that significant factors of local e-government development in Poland included the level of socio-economic development, inhabitants’ access to ICT, their attitudes and skills, the size of administrative units, attitudes of local authorities and leaders, a vision and a strategy of e-government development, human resources in offices, and the financial situation of a commune.

  3. A European study of E-business maturity and ICT-benefits: is there a conditional relationship?

    NARCIS (Netherlands)

    Batenburg, R.; Constantiou, I.

    2009-01-01

    The present study explores the relationship between the e-business maturity and the perceived benefits from (Information and Communication Technologies) ICT at the firm level. We aim to debunk this relationship in terms of its strength and stability, and to explore the conditions which may influence

  4. Development of a framework towards successful implementation of e-governance initiatives in health sector in India.

    Science.gov (United States)

    Ray, Subhasis; Mukherjee, Amitava

    2007-01-01

    The purpose of this paper is to explore the route map for employing efficient e-governance so that at least existing resource and infrastructure are better utilized and deficiencies are tracked for future planning. National health is one of the most important factors in a country's economic growth. India seems to be a victim of the vicious cycle around poor economy and poor health conditions. A detailed study was carried out to find out India's healthcare infrastructure and its standing in e-governance initiatives. After consolidating the fact that effective e-governance can enhance the quality of healthcare service even within limited resources, authors explored success and failure factors of many e-governance initiatives in India and abroad. Finally, an e-governance framework is suggested based on the above factors together with the authors' own experience of implementing e-governance projects in India and abroad. The suggested framework is based on a phased implementation approach. The first phase "Information Dissemination" is more geared towards breaking the "digital divide" across three dimensions: G2Business; G2Citizen; and G2Agent. The most advanced stage is aimed towards joining up healthcare information across the above three dimensions and drawing meaningful analytics out of it. The recommendations also include management of Policies, Scope, Process Reform, Infrastructure, Technology, Finance, Partnership and People for efficient implementation of such e-governance initiatives. The paper provides measures for continuous evaluation of systems as one passes through various stages of implementation. However, the framework can be tested on real or simulated environment to prove its worthiness. This paper can be a potential frame of reference for nation-wide e-healthcare projects not only in India but also in other developing countries. The paper also describes challenges that are most likely to be faced during implementation. Since the paper is practical in

  5. GOVERNANCE ON THE INTERNET. MEASURING THE PERFORMANCES OF E-GOVERNANCE IN BUCHAREST MUNICIPALITIES

    Directory of Open Access Journals (Sweden)

    ANDREI ELVADEANU

    2011-04-01

    Full Text Available This paper analyzes the electronic governance and how it’s functioning in Romania. Being part of a larger institutional reform process, the electronic governance represents a new approach of the relation between Government and the citizen, with the purpose of increasing the participative dimension of the politic action, and as a way to provide more efficient services by the public agencies. E-governance uses information technologies (especially the Internet in the public sector, in order to improve the activity of bureaucratic institutions and encourage citizen participation. This paper analyzes the concept of electronic governance and with a focus on the obvious differences between the ideal model and the way in which these policies are actually implemented in Romania. The analysis was made for the 6 town-halls in Bucharest, but can offer a good sample of how egovernance is made in Romania. The instrument used for measurements is the comprehensive Rutgers egovernance performance index, covered in detail in the article. The areas taken into consideration were the public services offered by the institutions, the usage degree by the citizens and the civic participation dimension, understood as a bi-directional communication between the institutions and the citizen. The final part of the paper is dedicated to explaining the results, with recommendations for the Romanian public institutions. The research has its limits, but the results can draw attention over an institutional process that can represent a huge positive change in the way that governance is usually understood to be made in Romania and a very important improvement in the relation between state and society.

  6. PRODUCE MORE OIL AND GAS VIA eBUSINESS DATA SHARING

    Energy Technology Data Exchange (ETDEWEB)

    Paul Jehn; Mike Stettner

    2004-04-30

    GWPC, DOGGR, and other state agencies propose to build eBusiness applications based on a .NET front-end user interface for the DOE's Energy 100 Award-winning Risk Based Data Management System (RBDMS) data source and XML Web services. This project will slash the costs of regulatory compliance by automating routine regulatory reporting and permit notice review and by making it easier to exchange data with the oil and gas industry--especially small, independent operators. Such operators, who often do not have sophisticated in-house databases, will be able to use a subset of the same RBDMS tools available to the agencies on the desktop to file permit notices and production reports online. Once the data passes automated quality control checks, the application will upload the data into the agency's RBDMS data source. The operators also will have access to state agency datasets to focus exploration efforts and to perform production forecasting, economic evaluations, and risk assessments. With the ability to identify economically feasible oil and gas prospects, including unconventional plays, over the Internet, operators will minimize travel and other costs. Because GWPC will coordinate these data sharing efforts with the Bureau of Land Management (BLM), this project will improve access to public lands and make strides towards reducing the duplicative reporting to which industry is now subject for leases that cross jurisdictions. The resulting regulatory streamlining and improved access to agency data will make more domestic oil and gas available to the American public while continuing to safeguard environmental assets.

  7. Produce More Oil and Gas via eBusiness Data Sharing

    Energy Technology Data Exchange (ETDEWEB)

    Paul Jehn; Mike Stettner; Ben Grunewald

    2005-07-22

    GWPC, DOGGR, and other state agencies propose to build eBusiness applications based on a .NET front-end user interface for the DOE's Energy 100 Award-winning Risk Based Data Management System (RBDMS) data source and XML Web services. This project will slash the costs of regulatory compliance by automating routine regulatory reporting and permit notice review and by making it easier to exchange data with the oil and gas industry--especially small, independent operators. Such operators, who often do not have sophisticated in-house databases, will be able to use a subset of the same RBDMS tools available to the agencies on the desktop to file permit notices and production reports online. Once the data passes automated quality control checks, the application will upload the data into the agency's RBDMS data source. The operators also will have access to state agency datasets to focus exploration efforts and to perform production forecasting, economic evaluations, and risk assessments. With the ability to identify economically feasible oil and gas prospects, including unconventional plays, over the Internet, operators will minimize travel and other costs. Because GWPC will coordinate these data sharing efforts with the Bureau of Land Management (BLM), this project will improve access to public lands and make strides towards reducing the duplicative reporting to which industry is now subject for leases that cross jurisdictions. The resulting regulatory streamlining and improved access to agency data will make more domestic oil and gas available to the American public while continuing to safeguard environmental assets.

  8. Personal Data Protection in E-Government: Globalization or Glocalization? A Comparative Study of the United States, Germany and China

    Science.gov (United States)

    Wu, Yuehua

    2010-01-01

    The development and diffusion of information and communication technologies, particularly the internet, creates a worldwide trend of using ICTs and the internet to deliver public services. This new form of electronic administration--e-government--potentially offers great benefits to society in that it can enhance public service efficiency,…

  9. Conditions That Support the Implementation of E-Government through the Digital Towpath Project: An Exploratory Study

    Science.gov (United States)

    Tyksinski, Deborah J.

    2009-01-01

    This study examined the social environmental conditions perceived by local government representatives as relatively important for their implementation of e-government using the Digital Towpath Project (DTP) content management system, referred to as "websites". The survey population included individuals who administered the municipal websites for…

  10. An Empirical Investigation of the Role of Information Quality in Citizens' Trust in E-Government Systems

    Science.gov (United States)

    Lee, Ally

    2011-01-01

    Over the past decade, there has been a change in the citizen-government relationship. Citizens have moved from a traditional face-to-face communication with their government, to an electronic interaction through the use of e-government systems. Emerging technology has enabled citizens to communicate with their government remotely. However, trust…

  11. BOF4WSS : a business-oriented framework for enhancing web services security for e-business

    OpenAIRE

    Nurse, Jason R. C.; Sinclair, Jane

    2009-01-01

    When considering Web services' (WS) use for online business-to-business (B2B) collaboration between companies, security is a complicated and very topical issue. This is especially true with regard to reaching a level of security beyond the technological layer, that is supported and trusted by all businesses involved. With appreciation of this fact, our research draws from established development methodologies to develop a new, business-oriented framework (BOF4WSS) to guide e-businesses in def...

  12. „ORACLE E-BUSINESS SUITE” MIGRĀCIJA STARP DAŽĀDĀM VERSIJĀM

    OpenAIRE

    Dansone, Linda

    2008-01-01

    Maģistra darbā analizēta uzņēmumu resursu pārvaldības sistēmās "Oracle E-Business Suite" migrācija starp dažādām versijām. Darba gaitā izpētīti ieteikumi „Oracle E-Business Suite” migrācijai, apskatīta Oracle E-Business Suite standartfunkcionalitāte un arhitektūra, izanalizēta uzņēmuma pieredze šīs sistēmas migrēšanā, apzināti ieteikumi un rekomendācijas šī procesa uzlabošanā, apskatīta risku pārvaldība, apskatīts COBIT standarts, izanalizēti riski, veikta pieteikumu analīze pirms migrāci...

  13. Examining Agencies' Satisfaction with Electronic Record Management Systems in e-Government: A Large-Scale Survey Study

    Science.gov (United States)

    Hsu, Fang-Ming; Hu, Paul Jen-Hwa; Chen, Hsinchun; Hu, Han-Fen

    While e-government is propelling and maturing steadily, advanced technological capabilities alone cannot guarantee agencies’ realizing the full benefits of the enabling computer-based systems. This study analyzes information systems in e-government settings by examining agencies’ satisfaction with an electronic record management system (ERMS). Specifically, we investigate key satisfaction determinants that include regulatory compliance, job relevance, and satisfaction with support services for using the ERMS. We test our model and the hypotheses in it, using a large-scale survey that involves a total of 1,652 government agencies in Taiwan. Our results show significant effects of regulatory compliance on job relevance and satisfaction with support services, which in turn determine government agencies’ satisfaction with an ERMS. Our data exhibit a reasonably good fit to our model, which can explain a significant portion of the variance in agencies’ satisfaction with an ERMS. Our findings have several important implications to research and practice, which are also discussed.

  14. Model Penguatan Kapasitas Pemerintah Desa dalam Menjalankan Fungsi Pemerintahan Berbasis Electronic Government (E-Government menuju Pembangunan Desa Berdaya Saing

    Directory of Open Access Journals (Sweden)

    Sulismadi Sulismadi

    2017-06-01

    Full Text Available One aspect that needs to be studied more deeply about the village administration in the era of village autonomy is the ability of the human resources in the management of village government in accordance village governance objectives and the demands of, “Undang – undang no 06 Tahun 2014 about the village. The capacity of the village government deemed not qualified to run the authority possessed by law the village. Weak capacity of rural government impact on law implementation failure that led to the poor rural village development. This study examines these issues. This study used qualitative research methods. The unit of analysis of this research that the village government Landungsari Dau District of Malang, East Java. This study was conducted over three years (2016, 2017, 2018. The findings of the research during the last four months in the first year of the study is Landungsari village administration showed a good performance in governance at the village of village autonomy era (the era of the Village Law. The village government is able to carry out rural development planning, village administrative governance, and the financial management of the village properly. Nevertheless, the village government also faces serious problems is the lack of human resource capacity of the village administration, village very less quantity, and village officials do not understand the duties of each. To address these issues, the village government seeks to organize village governance based on information technology (e-government, but the effort has not worked well because the village government does not have a human resources professional in the field of information technology and the village government does not have enough budget to develop the e-government program. Therefore, the research team conducting FGD on the development of e-government program. FGD village government resulted in an agreement in cooperation with governmental science labs and e-government

  15. E-governance European and international standards of opportune impact on decision-making in the Republic of Moldova

    Directory of Open Access Journals (Sweden)

    Victoria GOREA

    2016-03-01

    Full Text Available The scientific publication denotes trends of a scientific and academic research of the practices of the: investigation, development, evaluation, implementation, practical application, renovation and evolutionary domain that refers to the European and international e-government standards who manifest an opportune impact on decision- making process of the Republic of Moldova, which also develops the image of the relational hierarchy of the e-government and the decision-making process by creating some situations modeled and obtained recursively the repercussion aspect of the international standards that can resolve the dilemmas existing in space microenvironment framed in macroenvironment progressing continuously emerging the evolution irreversible of the phenomenon of the globalization etc.

  16. The diffusion of eGovernment in public administration bodies. The links between back and front office service

    OpenAIRE

    Arduini Davide; Belotti Federico; Denni Mario; Giungato Gerolamo; Reggi Luigi; Zanfei Antonello

    2008-01-01

    This paper contributes to explaining the dynamics of eGovernment diffusion in Italian municipalities which play a key role in interfacing citizens and Local Public Administrations. By defining appropriate synthetic indicators, the study will analyse the relationships between the digitalization of back office services - in terms of ICT equipment and use as well as inner work process re-engineering - and front office services - in terms of quantity and interactivity of online services provided ...

  17. E-government strategy of Surabaya city government through e-rt / rw to improve the quality of public service

    Science.gov (United States)

    Oktariyanda, T. A.; Rahaju, T.

    2018-01-01

    The use of information technology by Surabaya City Government has generated various innovations of public services such as “e-Sapa Warga”, e-Commerce, “e-RT/RW”, e-Budgeting, e-Project, e-Procurement, “e-Pendidikan”. Among the many innovations, e-RT/RW (Rukun Tetangga / Rukun Warga) is an innovation that is quite prominent because there are still many areas that have not implemented. This research can be classified as literature review and critical research. The aims of this research are to describe and analyze e-government strategy in Surabaya City through e-RT / RW to improve public service quality. The result of this research is e-government strategy in Surabaya City through e-RT / RW is already relevant and in accordance with Goldsmith’s theory of e-government. The positive impact of the implementation of e-RT / RW is the increasing quality of public services to bring benefits to all citizens Surabaya City.

  18. Role Of E-Government In Delivery Of Public Services In Tanzania Electric Supply Company In Ruvuma Region Tanzania

    Directory of Open Access Journals (Sweden)

    Emmanuel Jackson Petro Gunda

    2015-06-01

    Full Text Available ABSTRACT E-government facilitates delivery of public services of relevant government information in electronic form to citizens in a timely manner and better service delivery to citizens. E-government is a kind of governmental administration which is based on Information Communication and Technology Services. Electronic government describes the use of technologies to facilitate the operation of government and disperse of government information and services. The scope of the work was limited to Tanzania Electric Supply Company Limited TANESCO in Ruvuma region. The population of thirty 31 were selected from a total population of 169 public servants use both purposive and stratified random sampling techniques applied. The major findings of study revealed that about 67.7 of response from respondents agree that ICT infrastructures specifically modern computer connected to internet reliable internet speed well organized organization website power availability in public operation contribute to efficient in delivery of services it also noted by respondents to faster decision making speeding up transaction processing and reduce cost. The study greatly recommends that capacity building to public servants on ICT install and strengthening ICT infrastructures to government organizational are inevitable to realise relevant role of e-government in delivery of public services.

  19. Advancing Local e-Government through Town-Gown Collaboration in the Web 2.0 Environment: A Comparative Case Study of Six Small Municipalities in Pennsylvania

    Science.gov (United States)

    Levy, Anna

    2015-01-01

    E-government is often defined as the public organization's use of information and communication technologies for the production and delivery of information and services. Since the early 1990s, e-government initiatives have been understood as a technological innovation mechanism aimed at reaching greater levels of efficiency, effectiveness, and…

  20. Assessing eGovernment Systems Success: A Validation of the DeLone and McLean Model of Information Systems Success

    Science.gov (United States)

    Wang, Yi-Shun; Liao, Yi-Wen

    2008-01-01

    With the proliferation of the Internet and World Wide Web applications, people are increasingly interacting with government to citizen (G2C) eGovernment systems. It is therefore important to measure the success of G2C eGovernment systems from the citizen's perspective. While general information systems (IS) success models have received much…

  1. Throw Away that Telework Manual!’ - the Limitations of Existing Telework Literature in the B2C e-Business Context

    Science.gov (United States)

    2004-06-01

    of Case B identified the importance of a Customer Relationship Management ( CRM ) strategy in their e-business for effective telework to occur as...telework that acknowledge and take account of the heterogeneity of teleworkers. Keywords. Telework, e-Business, Customer relationship management ...to build rapport on-line with the customers makes it easier to work from outside the office. Fourthly, the employees (T3 and T4) and manager (M2

  2. The Paradox of "Structured" Methods for Software Requirements Management: A Case Study of an e-Government Development Project

    Science.gov (United States)

    Conboy, Kieran; Lang, Michael

    This chapter outlines the alternative perspectives of "rationalism" and "improvisation" within information systems development and describes the major shortcomings of each. It then discusses how these shortcomings manifested themselves within an e-government case study where a "structured" requirements management method was employed. Although this method was very prescriptive and firmly rooted in the "rational" paradigm, it was observed that users often resorted to improvised behaviour, such as privately making decisions on how certain aspects of the method should or should not be implemented.

  3. Putting E-government to work in healthcare environment: a multiregional project funded by the Italian Innovation & Technology Ministry.

    Science.gov (United States)

    Ballardini, Luigi; Germagnoli, Fabio; Pagani, Marco; Picchi, Marco; Stoppini, Andrea; Cristiani, Paolo

    2004-01-01

    In 2002, the Italian Ministry of Innovation promoted a national bid for e-government projects. Specifically it allocated a budget of 120 M euro. One of the four project approved in healthcare sector was the "Information, Care ("Assistenza" in Italian) and healthcare Education by the Web" (IAEW), with a global budget of 2580 k euro, partially financed by Ministry with a quota of 830 k euro. The project involves 12 medical structures (both national excellences centers and local regional hospitals) located in two different Region of North Italy, dealing with two different healthcare regional systems (Lombardia and Emilia-Romagna), with potentially 3 millions of users.

  4. Mechanisms of e-government activity in the Republic of Moldova compared to the decision-making framework of EU internationalization

    Directory of Open Access Journals (Sweden)

    Victoria GOREA

    2016-06-01

    Full Text Available The performances of the macrosystem e-Government denotes the macro and microenvironments of decision moving through the implementation and application of a variety of mechanisms and tools, which being diversified contribute to fortifying the common public opinion. The cyber administration develops the most important mechanisms to reinforce the uniformity of the microenvironment e-Government. The Republic of Moldova is a component and participative part of the evolutionary decisional microsystem of e-Government similar to the directives of the macrosystem vectors.

  5. E-government factors to reduce administrative and finance corruption in Arab countries: Case study Iraqi oil sector

    Science.gov (United States)

    Mohammed, M. A.; Eman, Y.; Hussein, A. H.; Hasson, A. R.

    2015-12-01

    Arab countries face the corruption issues in its several public organizations. The corruption in these countries is considered as the main challenge. The oil sector is one of the public sectors that have huge level of corruption. However, the Iraqi economy had become dependable on oil sector daring the last three decades, and on the contrary, of what other oil countries did. The capital is considered as one of the essential factor for economic development. The revenues of oil exports will stay the essential source for economic development in Iraq in the future in order to reduce being dependable on oil. Since the beginning of the 3rd thousands, the world witnessed great rise in the demand on oil, but the Iraqi exports of crude oil come to be less than its similarities in the seventeenths of last century. So our oil sector is still in need of deep study. This study focuses on technological technique that can make huge decrease for corruption in oil sector in Iraq. However, e-government is considered as the best techniques that can decrease the corruption. Thus, this study bases on challenges that effect on build successful e-government project in Iraqi oil industry.

  6. Strategic Issues Relating to Data Quality for E-Government: Learning from an Approach Adopted in Belgium

    Science.gov (United States)

    Boydens, Isabelle

    Data quality is a strategic matter in the context of e-government as the integration of services requires authentic, coherent, and reliable data. However, establishing databases that are devoid of duplication, redundancy, or ambiguity isn't simple either in theory or in practice. In the context of e-government, this problem has been neglected for too long, particularly because administrative databases have often been wrongly regarded as “simple.” We demonstrate in this chapter that this is not the case at all, in particular because of the questions of interpretation that they raise. This chapter is based on case studies stemming from the Belgian federal administration (social security, business directories, federal authentic sources, etc.). Contrary to the assertions of common theories postulating a permanent bijective relationship between data and the corresponding reality, we argue that an empirical information system evolves over time along with the interpretation of the values that it allows one to determine. To address data quality, we propose a temporal framework that provides new operational strategies to improve administrative data quality (mainly, new ways to define quality indicators for continuous monitoring and re-engineering strategies). We finally demonstrate how our approach is generally applicable in the context of empirical information systems.

  7. Applying TOGAF for e-government implementation based on service oriented architecture methodology towards good government governance

    Science.gov (United States)

    Hodijah, A.; Sundari, S.; Nugraha, A. C.

    2018-05-01

    As a Local Government Agencies who perform public services, General Government Office already has utilized Reporting Information System of Local Government Implementation (E-LPPD). However, E-LPPD has upgrade limitation for the integration processes that cannot accommodate General Government Offices’ needs in order to achieve Good Government Governance (GGG), while success stories of the ultimate goal of e-government implementation requires good governance practices. Currently, citizen demand public services as private sector do, which needs service innovation by utilizing the legacy system as a service based e-government implementation, while Service Oriented Architecture (SOA) to redefine a business processes as a set of IT enabled services and Enterprise Architecture from the Open Group Architecture Framework (TOGAF) as a comprehensive approach in redefining business processes as service innovation towards GGG. This paper takes a case study on Performance Evaluation of Local Government Implementation (EKPPD) system on General Government Office. The results show that TOGAF will guide the development of integrated business processes of EKPPD system that fits good governance practices to attain GGG with SOA methodology as technical approach.

  8. Transition to e-government in Developing countries: The Case of Driver and Vehicle Licensing Authority (DVLA) e-Service Smart City Initiatives in Ghana

    DEFF Research Database (Denmark)

    Kofi Wireko, Joseph; Skouby, Knud Erik

    2016-01-01

    Most developing countries, especially in Africa are fighting corruption as a major barrier to development, and e-government is seen as a new way of addressing it. Besides generally being recognized as cost-efficient, e-government is thought to reduce corruption through increased transparency......, better accountability and, the disappearance of the “middle-man” in the acquisition of public services by the citizenry. This paper discusses the extent to which this has been achieved in Ghana by analyzing the implementation of e-government service of the Driver and Vehicle Licensing Authority (DVLA......) of Ghana using the “stages of growth” mode from a sociotechnical perspective. The outcome of the analysis suggests that the e-government service implementation by DVLA is still at its basic and rudimentary stage (Catalogue stage) and continuous presence of the “middle-man,” high level of corruption, lack...

  9. A new estimator for sensitivity analysis of model output: An application to the e-business readiness composite indicator

    International Nuclear Information System (INIS)

    Tarantola, Stefano; Nardo, Michela; Saisana, Michaela; Gatelli, Debora

    2006-01-01

    In this paper we propose and test a generalisation of the method originally proposed by Sobol', and recently extended by Saltelli, to estimate the first-order and total effect sensitivity indices. Exploiting the symmetries and the dualities of the formulas, we obtain additional estimates of first-order and total indices at no extra computational cost. We test the technique on a case study involving the construction of a composite indicator of e-business readiness, which is part of the initiative 'e-Readiness of European enterprises' of the European Commission 'e-Europe 2005' action plan. The method is used to assess the contribution of uncertainties in (a) the weights of the component indicators and (b) the imputation of missing data on the composite indicator values for several European countries

  10. Freemium Business Models as the Foundation for Growing an E-business Venture: A Multiple Case Study of Industry Leaders

    DEFF Research Database (Denmark)

    Günzel-Jensen, Franziska; Holm, Anna B.

    2015-01-01

    directly and indirectly further resource acquisition. Second, while previous literature has taken a static perspective, we contribute by illustrating the dynamic process of strategic business model design for growth. Finally, we introduce the concept of the nascent business model which is new......In e-business freemium business models have become legitimate. However, current research provides little insight on how the free and premium offering should be employed to lead to growth and success in the long run. The presented research aims to fill this gap by investigating how the property...... ‘free’ was employed in young entrepreneurial ventures’ business models in the initial life-cycle stages – opportunity recognition, market entry, and market exploitation. We find that various forms of freemium business models are employed through the initial life-cycle stages of a new venture for reasons...

  11. Mobile e-Commerce Recommendation System Based on Multi-Source Information Fusion for Sustainable e-Business

    Directory of Open Access Journals (Sweden)

    Yan Guo

    2018-01-01

    Full Text Available A lack of in-depth excavation of user and resources information has become the main bottleneck restricting the predictive analytics of recommendation systems in mobile commerce. This article provides a method which makes use of multi-source information to analyze consumers’ requirements for e-commerce recommendation systems. Combined with the characteristics of mobile e-commerce, this method employs an improved radial basis function (RBF network in order to determine the weights of recommendations, and an improved Dempster–Shafer theory to fuse the multi-source information. Power-spectrum estimation is then used to handle the fusion results and allow decision-making. The experimental results illustrate that the traditional method is inferior to the proposed approach in terms of recommendation accuracy, simplicity, coverage rate and recall rate. These achievements can further improve recommendation systems, and promote the sustainable development of e-business.

  12. A new estimator for sensitivity analysis of model output: An application to the e-business readiness composite indicator

    Energy Technology Data Exchange (ETDEWEB)

    Tarantola, Stefano [European Commission , Joint Research Centre, Institute for the Protection and Security of the Citizen, Applied Statistics Group, TP 361, Via E. Fermi, 1, Ispra (Vatican City State, Holy See,), 21020 (Italy)]. E-mail: stefano.tarantola@jrc.it; Nardo, Michela [European Commission, Joint Research Centre, Institute for the Protection and Security of the Citizen, Applied Statistics Group, TP 361, Via E. Fermi, 1, Ispra (VA), 21020 (Italy); Saisana, Michaela [European Commission , Joint Research Centre, Institute for the Protection and Security of the Citizen, Applied Statistics Group, TP 361, Via E. Fermi, 1, Ispra (VA), 21020 (Italy); Gatelli, Debora [European Commission , Joint Research Centre, Institute for the Protection and Security of the Citizen, Applied Statistics Group, TP 361, Via E. Fermi, 1, Ispra (VA), 21020 (Italy)

    2006-10-15

    In this paper we propose and test a generalisation of the method originally proposed by Sobol', and recently extended by Saltelli, to estimate the first-order and total effect sensitivity indices. Exploiting the symmetries and the dualities of the formulas, we obtain additional estimates of first-order and total indices at no extra computational cost. We test the technique on a case study involving the construction of a composite indicator of e-business readiness, which is part of the initiative 'e-Readiness of European enterprises' of the European Commission 'e-Europe 2005' action plan. The method is used to assess the contribution of uncertainties in (a) the weights of the component indicators and (b) the imputation of missing data on the composite indicator values for several European countries.

  13. Identifying state resources and support programs on e-government websites for persons with intellectual and developmental disabilities.

    Science.gov (United States)

    Fisher, Kathleen M; Peterson, Justin D; Albert, Jon D

    2015-01-01

    This descriptive cross-sectional study identified resources and programs that are available nationwide on the Internet to support individuals and families with intellectual and developmental disabilities (I/DD), with a focus on intellectual disability. This evaluation included easily identifiable information on specific resources and highlighted unique programs found in individual states that were linked from e-government websites. Researchers documented the ease of access and available information for all 50 states and the District of Columbia. A number of disparities and areas for improvement were recorded for states and I/DD websites. The researchers conclude that a number of additional health and support services will be needed to address the growing needs of this vulnerable population.

  14. Factor Structure of Content Preparation for E-Business Web Sites: Results of a Survey of 428 Industrial Employees in the People's Republic of China

    Science.gov (United States)

    Guo, Yinni; Salvendy, Gavriel

    2009-01-01

    To better fulfil customer satisfaction, a study of what content e-business web sites should contain is conducted. Based on background literature, a content preparation survey of 70 items was developed and completed by 428 white collar employees of an electronic company in mainland China. The survey aimed at examining the significant content…

  15. Individual Differences in Learning Entrepreneurship and Their Implications for Web-Based Instruction in E-Business and E-Commerce.

    Science.gov (United States)

    Foster, Jonathan; Lin, Angela

    2003-01-01

    Discusses results from a survey of graduates following a module in e-business and e-commerce at the University of Sheffield that suggest differences in prior knowledge and cultural background impact students' acquisition of domain knowledge and intellectual and information research skills. Considers implications for Web-based instruction.…

  16. Freemium Business Models as the Foundation for Growing an E-business Venture: A Multiple Case Study of Industry Leaders

    Directory of Open Access Journals (Sweden)

    Franziska Günzel-Jensen

    2015-01-01

    Full Text Available In e-business freemium business models have become legitiate. However, current research provides litte insight on how the free and premium offring should be employed to lead to growth and success in the long run. The presented research aims to fil this gap by investiatig how the property ‘free’ was employed in young entrepreneurial ventures’ business models in the initil life-cycle stages – opportunity recognitin, market entry, and market exploitatin. We fid that various forms of freemium business models are employed through the initil life-cycle stages of a new venture for reasons of trial-and-error, learning, exploratin, legitiizatin and resource acquisitin. A freemium business model can also serve as a nascent business model, though without a sustainable monetiatin component, for fiding a sustainable business model through a series of dynamic adjustments. With our fidings we contribute to the business model literature in three ways: First, our empirical fidings show the many-sidedness of the component ‘free’ in freemium business models. Free users are of importance for network building, exploratin and exploitatin and growth over tie. Moreover, free users enable directly and indirectly further resource acquisitin. Second, while previous literature has taken a stati perspectie, we contribute by illustratig the dynamic process of strategic business model design for growth. Finally, we introduce the concept of the nascent business model which is new to the literature.

  17. The use of e-business in Serbian travel agencies: Development of the EBusTour model

    Directory of Open Access Journals (Sweden)

    Mišković Ivana

    2016-01-01

    Full Text Available Conducting business by using the internet has become an everyday occurrence in all spheres of economy, as well as in the tourism sector. There is an increasing number of agencies in the world that conduct their business almost completely on-line. The aim of this research was to examine what characterizes the process of implementation of electronic business with tourist agencies in Serbia on the sample of 65 companies, and whether it differs depending on certain business characteristics. For that purpose, EBusTour model was developed that consists of 14 items grouped into four categories: online communication, online promotion, impact on sales and working hours reduction vs. sales improvement. As far as tourist agencies in Serbia are concerned, the results of the application of EBusTour model show that the most common activity in this field is basic online promotion (website implementation, followed by effects on sales. The paper also investigates whether there are differences in e-business implementation in relation to the characteristics such as: years in business, the type of licence (tour operator or sales agent and the type of market (incoming, outgoing or combined.

  18. Towards User Acceptance of Biometric Technology in E-Government: A Survey Study in the Kingdom of Saudi Arabia

    Science.gov (United States)

    Alhussain, Thamer; Drew, Steve

    The paper discussed an exploratory study of government employees’ perceptions of the introduction of biometric authentication at the workplace in the Kingdom of Saudi Arabia. We suggest that studying the factors affecting employees’ acceptance of new technology will help ease the adoption of biometric technology in other e-government applications. A combination of survey and interviews was used to collect the required data. Interviews were conducted with managers and questionnaires were given to employees from two different government organisations in the Kingdom of Saudi Arabia to investigate the employees’ perceptions of using biometrics. The results of this study indicate a significant digital and cultural gap between the technological awareness of employees and the preferred authentication solutions promoted by management. A lack of trust in technology, its potential for misuse and management motives reflect the managers’ need to consider their responsibilities for narrowing these gaps. It was apparent that overcoming employees’ resistance is an essential issue facing biometric implementation. Based on the research we recommend that an awareness and orientation process about biometrics should take place before the technology is introduced into the organisation.

  19. It Takes More Than Two To TANGO: Co-Constructing Situated Accountability Through a Local E-Government Arena

    Directory of Open Access Journals (Sweden)

    Annelie Ekelin

    2004-04-01

    Full Text Available This paper deals with the issue of shaping local egovernment policies and practices, by including several actors, such as researchers, official authorities, politicians and software companies as well as ordinary citizens in a joint, sustainable development of a region. One way to provide space and place for this ongoing coconstruction and negotiation work of situated egovernment is the establishment of a regional center of competence on e-government, within a program, partly funded by the European Commission, called Innovative Actions. TANGO (Thematic Arenas Nourish Growth Opportunities is a way to build thematic competence centres and stimulate local research- and development projects (R&D, carried out in co-operation with partners from local business life. The Come on in- project, described in this paper, is an example of such an R&D project. The practices reveal several critical and crucial negotiation situations that are of importance to be put forward and be discussed in relation to what situated accountability could mean for the development of what could be called a new politics production. Situated accountability is therefore of great significance for this discussion.

  20. DRIVERS OF E-GOVERNMENT MATURITY IN TWO DEVELOPING REGIONS: FOCUS ON LATIN AMERICA AND SUB-SAHARAN AFRICA

    Directory of Open Access Journals (Sweden)

    Princely Ifinedo

    2012-04-01

    Full Text Available This research focuses on the determinants of e-government (E-gov maturity in two comparable regions of the world i.e. Latin America and Sub-Saharan Africa (LA&SSA. E-gov maturity refers to the growth levels in a country’s online services and its citizens’ online participation in governance. To date, few researchers have focused on the determinants of E-gov maturity in LA&SSA. Given the challenges faced by LA&SSA with regard to the implementations and deployment of technological innovations including E-gov, research such as this current one is needed to enrich insight in such contexts. Building on a prior framework and the modernization theory, the impacts of macro-environmental factors of political, economic, social, and technological dimensions on E-gov maturity in LA&SSA are examined. A 5-year panel data consisting of 160 observations or data points was used for analysis in conjunction with structural equation modeling. The data analysis underscored the pertinence of some of the factors on E-gov maturity in LA&SSA. The implications of the study’s findings for research and policy making are discussed.

  1. E-government and the digital agenda for Europe a study of the user involvement in the digitalisation of citizen services in Denmark

    DEFF Research Database (Denmark)

    Billestrup, Jane; Stage, Jan

    2014-01-01

    Several initiatives in regards to digitalisation citizens' services have been launched, both in the European Union and in Denmark. Several problems have been reported in related work in regards to lack of accessability and usability of e-government self-service solutions. The objective of this pa......Several initiatives in regards to digitalisation citizens' services have been launched, both in the European Union and in Denmark. Several problems have been reported in related work in regards to lack of accessability and usability of e-government self-service solutions. The objective...... of this paper was "How are software providers developing e-government self-service solutions that should be usable for all citizens?" we conducted 11 phone interviews with self-service providers in Denmark. We found that no citizens are involved in the development process and only few of the self...

  2. Law-Based Ontology for E-Government Services Construction - Case Study: The Specification of Services in Relationship with the Venture Creation in Switzerland

    Science.gov (United States)

    Khadraoui, Abdelaziz; Opprecht, Wanda; Léonard, Michel; Aïdonidis, Christine

    The compliance of e-government services with legal aspects is a crucial issue for administrations. This issue becomes more difficult with the fast-evolving dynamics of laws. This chapter presents our approach to describe and establish the link between e-government services and legal sources. This link is established by an ontology called “law-based ontology.” We use this ontology as means to define and to construct e-government services. The proposed approach is illustrated with one case study: the specification of services in relationship with the venture ­creation in Switzerland and in the State of Geneva. We have selected the Commercial Register area which mainly encompasses the registration of a new company and the modification of its registration.

  3. E-government and sustainable development an achievable goal in our generation; Administracion electronica y desarrollo sostenible una meta alcanzable en nuestra generacion

    Energy Technology Data Exchange (ETDEWEB)

    Pablo, F. de; Merchan, M.; Barallat, J.

    2010-07-01

    This article addresses the complex issue of how the State Administration in Spain is doing e-government actions that directly or indirectly assist or contribute to improve a sustainable development. e-Government is especially useful as a laboratory of ideas and experiences, and also to design and implement strategies in this new field: sustain ability. Approach to sustain ability that makes this article is multidimensional. Then we consider that sustainable development implies not only a change of methods and systems, but a culture change in organizations. (Author) 5 refs.

  4. Türkiye’de e-Devlet Sistemine Farklı Bir Bakış: e-Devlet ve Tasarruf İlişkisi / A Different Perspective to e-Government in Turkey: The Relation Between e-Government and Savings

    Directory of Open Access Journals (Sweden)

    Emre AKCAGÜNDÜZ

    2013-07-01

    Full Text Available Electronic Government (e-government is a new concept in Turkey. Although there is a vast and growing literature on e-government system in Turkey since it was established in 2005 with various examples, there has been relatively less attention to the amount of savings that will be made through this system. Most of the existing studies refer only to newspapers (printed and/or online. This study’s aim is to analyze e-government system in Turkey with specific reference to savings, using data obtained from State Planning Organization (SPO, Ministry of Transport, Maritime Affairs and Communications and from other institutions that use e-government system through Turkish Law on the Right to Information.

  5. A case study of geo - ICT for e - government in Nigeria : does computerisation reduce corruption in the provision of land administration services?

    NARCIS (Netherlands)

    Akingbade, A.O.; Navarra, D.D.; Georgiadou, P.Y.; Zevenbergen, J.A.

    2012-01-01

    This paper examines the role of the Abuja geographic information systems as an e-government policy initiative for promoting the reduction in corruption in the provision of e-land administration services and good governance in general. The paper explores the contribution of e-land administration with

  6. The Measurement of Quality of Semantic Standards : the Application of a Quality Model on the SETU standard for eGovernment

    NARCIS (Netherlands)

    Folmer, Erwin; van Bekkum, Michael; Oude Luttighuis, Paul; van Hillegersberg, Jos

    2011-01-01

    eGovernment interoperability should be dealt with using high-quality standards. A quality model for standards is presented based on knowledge from the software engineering domain. In the tradition of action research the model is used on the SETU standard, a standard that is mandatory in the public

  7. Analysis of the level of knowledge and interest in the subject of e-business among students of the Higher State Vocational School in Tarnów

    Directory of Open Access Journals (Sweden)

    Daniel Pokrzyk

    2014-08-01

    Full Text Available The article refers to the commonly used concept of e-business. Describes the following terms: e-commers, B2B and B2C. The main purpose of writing was to show the relevance of business enterprise on the web. To confirm this we used the results of a survey conducted among the students of PWSZ in Tarnów. The survey provided information about the student's knowledge of internet business. The results of the survey confirmed the validity of the preparation and organization of a conference under the title of "eBusiness Camp" and also we encountered topics on which students would like to expand their knowledge.

  8. Influence of Education on Travel Agencies' E-Business: An Analysis with ANOVA (A Study with Reference to Kodaikanal, Dindigul District, Tamil Nadu)

    OpenAIRE

    S. Valli Devasena

    2014-01-01

    The success of Travel Agency e business depends on the Educational level of its agents. Because a travel agents job involves not only making sales but also gathering information, researching travel products, analyzing options, and making recommendations, for these reasons, travel agents are often referred to travel Consultants or travel counselors. The main products of a travel agency are transportation accommodation and packaged vacations. Airline tickets are the primary products line of mos...

  9. 电子商务对企业竞争力的影响研究%Research on Impacts of E- business on Competitive Domain of Firms

    Institute of Scientific and Technical Information of China (English)

    仲伟俊; 梅姝娥; 梁美华; 罗定提

    2001-01-01

    A study is conducted of the method for analyzing the impacts of E - business on competitive domain of firrs. The analysis is performed at three levels. The impacts of E - business on the general competitive strategy of the firms are analyzed first. Its impacts on the customer relationship management and on the supply chain management are then studied, resepectively. The application of E- business to rums can be better made with this analysis.%提出了分析电子商务对企业竞争力影响的方法。这种分析从三个方面进行,首先分析电子商务对企业一般竞争战略的影响,然后分析其对客户关系管理的影响,再分析其对供应链管理的影响。通过这样的分析,帮助企业更合理地确定电子商务的应用领域,更好地发挥电子商务的作用。

  10. Being in the Internet - more than just being ''cool''? e-business and its strategic importance in the utility and energy services industry; Praesenz im Internet - mehr als eine Imagefrage? Die strategische Bedeutung des e-business fuer die Versorgungs- und Energiewirtschaft

    Energy Technology Data Exchange (ETDEWEB)

    Greisinger, T.W. [IBM Global Utility and Energy Services Industry, Oak Brook, IL (United States); Moehl, W. [IBM Deutschland, Mainz (Germany). Vertriebsbereich Versorgungsunternehmen

    2000-04-03

    The Internet and related technologies belong into the daily life of supply and energy industry especially in the business to business sector. But the installation of a colourful homepage is not enough if one wants to remain competitive in the deregulated markets. The strategic implementation of e-business not only in relation to customers but also to optimisation of internal processes is a major success factor. The present article sheds light into these aspects and shows which enterprises especially in the USA have made e-business become a reality. (orig.) [German] Das Internet und verwandte Technologien gehoeren auch in der Versorgungs- und Energiewirtschaft laengst zum Alltag, vor allem im Geschaeftskundenbereich. Mit der Einrichtung einer bunten Homepage ist aber es laengst nicht mehr getan, will man in den deregulierten Maerkten wettbewerbsfaehig bleiben. Der strategische Einsatz von e-business zur Verbesserung von Kundenbeziehungen, aber auch zur Optimierung interner Prozesse ist vielmehr ein entscheidender Erfolgsfaktor geworden. Die Verfasser erlaeutern diese Gesichtspunkte und zeigen auf, welche Unternehmen vor allem in den USA bereits e-business zur Realitaet gemacht haben. (orig.)

  11. How the economic crisis in Greece affected the steps in applying e-government at the first degree self government of Greece

    Directory of Open Access Journals (Sweden)

    Dimitrios S. Goulas

    2013-12-01

    Full Text Available Greece, in the frame of appliance of e-Government, the last years has made significant steps which have changed the way its public services work and especially the local self government, which is represented by municipalities. Many countries, not only in the European Union but also throughout the world, are adopting decentralization reforms in order to empower local communities. In Greece specially, the economic crisis that started from 2009, gave one extra motivation to use decentralization to make local self government more efficient. Decentralization is the process of transferring authority, responsibility and accountability from central to local governments. To accomplish this, Greek government applied the Law 3852 «Kallikratis plan», instituted in 2010, reforming the local self administration and its duties. The purpose of this paper is to present the consequences of this change to the e-government steps that were done before «Kallikratis plan».

  12. PEMBUATAN MODEL CRM PADA PENGEMBANGAN E-GOVERNMENT DINAS KELAUTAN DAN PERIKANAN DIY MENGGUNAKAN COBIT 4.1 PADA DOMAIN DELIVERY AND SUPPORT (DS

    Directory of Open Access Journals (Sweden)

    Imam Ghozali

    2016-01-01

    Full Text Available The development of information systems at the Department of Marine and Fisheries (Dislautkan DIY basically developed but not optimally yet. Information systems that developed is not integrated for the purpose of establishing a relationship between the customer service in this case the general public, fishermen, fish farmers and partners associated with Department of Marine and Fisheries. Web based information system has not been providing information and services to the public, especially fishermen, limited support facilities services also make the interaction between Department of Marine and Fisheries Customer is not going well and the lack of time to prepare human resources who actually prepared and understanding of e-government by applying CRM models so that the development of e-government towards good governance is achieved

  13. SMS and Web-Based e-Government Model Case Study: Citizens Complaints Management System at District of Gihosha –Burundi

    Directory of Open Access Journals (Sweden)

    Mugenzi Thierry

    2017-01-01

    Full Text Available E-Government basically comprises the use of electronic communications technologies such as the internet, in enhancing and advancing the citizens access to public services. In most developing countries including Burundi, citizens are facing many difficulties for accessing public services. One of the identified problems is the poor quality of service in managing citizens’ complaints. This study proposes an SMS and web based e-Government Model as a solution. In this study, a case study of a complaint management system at District of Gihosha has been used as a reference to prove that SMS and Web based e-Government Model can enhances the access of public services. The objective of this study is the development of an SMS and web-based system that can enhances the process and the management of citizens’ complaints at District of Gihosha. The system has been developed using PHP as front end, Apache as web server, MySQL as Database and Gammu as SMS gateway. The obtained results after testing the system shows that all the functionalities of the developed system worked properly. Thus, the SMS and web based complaint management system developed is considered to be effective.

  14. Planeamiento estratégico de una jefatura de soluciones e-business de telefónica del Perú

    OpenAIRE

    Doza Caballero, Gianmarco Renato; Doza Caballero, Gianmarco Renato

    2003-01-01

    La Jefatura de Soluciones E-Business, la cual pertenece a la Gerencia de Sistemas de Telefónica del Perú, atraviesa actualmente por los siguientes problemas (ordenados de mayor a menor importancia) Presenta un desorden durante el proceso productivo de la Jefatura, no se han definido claramente un proceso a seguir. El problema radica en la implementación de la solución a otorgar como producto final al cliente, pues, los elementos constituyentes de la solución se tratan de obtener sin una...

  15. Adoção de E-Business e mudanças no modelo de negócio: inovação organizacional em pequenas empresas dos setores de comércio e serviços E-Business adoption and business model changes: organizational innovation in small businesses in the trade and service sectors

    Directory of Open Access Journals (Sweden)

    Jose Braz de Araujo

    2013-03-01

    Full Text Available As pequenas empresas constituem um segmento relevante da economia brasileira, pois representam 98% das empresas e empregam 67% da mão de obra economicamente ativa, sendo responsáveis por somente 20% do PIB do País (SEBRAE, 2005. Isto mostra que a produtividade dessas empresas é relativamente pequena, podendo melhorar com a adoção de práticas organizacionais que aumentem o seu desempenho, entre elas, o e-business. Para que o e-business promova a melhoria de desempenho nessas empresas, é necessário que esteja inserido adequadamente em seu modelo de negócios, de forma a atender aos anseios mais amplos da empresa. O objetivo deste trabalho é descrever o modelo de negócios utilizado pelas pequenas empresas dos setores de comércio e serviços para a adoção de e-business, observando as principais dificuldades para essa adoção e os principais resultados obtidos por essas empresas. Este estudo caracteriza-se por uma pesquisa descritiva, realizada em duas etapas: qualitativa, com um estudo exploratório em 13 empresas; e quantitativa, com uma coleta de dados em 156 empresas. Os principais aspectos identificados na pesquisa foram a centralização das decisões referentes à adoção de e-business e à sua operação pelos sócios-proprietários, o uso da Internet para divulgação da marca ou do produto das empresas como principal proposta de valor e a separação da operação da loja física e da loja virtual na maioria das empresas. Os principais resultados obtidos pelas empresas pesquisadas foram a ampliação no alcance geográfico das vendas, a melhoria na organização das tarefas de comercialização e a utilização de redes sociais para relacionamento com clientes.Small businesses are an important segment of the Brazilian economy because they account for 98% of all enterprises and employ 67% of economically active manpower, but they represent only 20% of Brazil's GDP (SEBRAE, 2005. This shows that these companies can improve

  16. Learning from E-government

    DEFF Research Database (Denmark)

    Wang, Cancan; Medaglia, Rony; Sæbø, Øystein

    2016-01-01

    , and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts....

  17. What to Share and Why to Share? A Case Study of CrossBoundary Information Sharing in Taiwan e-Government

    Directory of Open Access Journals (Sweden)

    Tung-Mou Yang

    2013-06-01

    Full Text Available In the public sector, cross-boundary information sharing has been an important theme among governmental collaboration and is critical to organizational efficiency and performance. This research explores the types and characteristics of shared information and the intended purposes of information sharing. In the case study, the cross-boundary shared information can be abstracted into five fundamental types: the collected raw data, the value-added information, the administration oriented information, the administration-oriented knowledge, and the domain-oriented knowledge. Another framework is proposed to conceptualize the purposes of interagency information sharing. The identified seven purposes are administrative work, information search and verification, information aggregation, business process chain, innovative service, experience-based knowledge sharing, and crisis and emergency. The seven purposes do not mean to be an exhaustive list but to provide an initial conceptualization to perceive the functionalities and roles that cross-boundary information sharing plays among government agencies. The two proposed frameworks can help both researchers and practitioners perceive and clarify the fundamental part of cross-boundary information sharing in the public sector. The finding of this research is also expected to enrich the current information-sharing theories and to contribute to the current e-Government literature from an international perspective.

  18. E-Government in Lithuania – Local Self-Government Layer Elektroninė valdžia Lietuvoje: savivaldos pjūvis

    Directory of Open Access Journals (Sweden)

    Elena Raginytė

    2011-02-01

    Full Text Available

    Lithuanian public e-services at the level of municipalities are lagging behind the level of the central authorities. This is due to many factors, which leads to a slight lack of good position. A large proportion of the municipal authorities do not have e-service development strategies, or governing documents by the activities of the virtual space. It should be noted that this situation is in the part of central authorities too. This leads to the situation that the strategy aims are not fully realized. Although individual government institutions have been successful and effectively developing e-services, e.g. the State Tax Inspectorate is at the fifth level of public service. In order to improve the needs of society and citizens, a public service list was formed, whose services should be transferred as soon as possible to the virtual space, and provided with the levels of public e-services. The implementation of established goals can expect significant improvement in this area. Important, but still weak-moved to the virtual space of the public service areas is the environmental area. There has been no public e-service concept of environmental area in Lithuania yet. The article describes models of public e-services in the field of waste management.

    Keywords: E-government, self-government, e-services, environmental area.

    Elektroninės valdžios (e. valdžios plėtra Lietuvoje aktuali kaip ir visoje Europoje

  19. Research on International Logistics Operation Mode under the Environment of Cross-border E-business%跨境电商环境下国际物流模式研究

    Institute of Scientific and Technical Information of China (English)

    庞燕

    2015-01-01

    Cross-border e-business,a new way of global trade,has been developed rapidly in recent years. The continuous development of cross-border e-business has brought a huge demand for international logistics,and the adaptability of the operation mode of international logistics has become a bottleneck in the development of cross-border e-business. Under the environment of cross-border e-business,the international logistics mode is divided into export model and import mode. The export mode is mainly divided into such five categories as Post Express (China),International Express,overseas positions (border positions),cross-border logistics line and domestic express delivery of international services;the import logistics mode is mainly divided into such two categories as direct mail mode and transport mode. All the modes are adapted to different situations and have their advantages. But there are also many problems,such as long shipping time,packet loss rate,high operation and maintenance costs,limited range of receipt,limited coverage of overseas markets and so on,which can be solved by taking the following measures of building an international logistics service capacity evaluation system,improving the control capabilities of international logistics on the cost,lifting the intelligent monitoring and coordination capacity,strengthening response capacity of the international supply chain,and differentiating logistics service capacity.%跨境电商的迅猛发展,给国际物流业带来了机遇和挑战,同时,国际物流运作模式的适应性也成为跨境电商运营的瓶颈。目前,服务于跨境电商运作的国际物流出口模式包括邮政快递(中国)、国际快递、海外仓(边境仓)、跨境专线物流和国内快递的国际化服务,国际物流进口模式包括直邮模式和转运模式。不同模式分别适应于不同的情况,具有各自的优势,但是又都存在着运输时间长、丢包率高、运输成本高

  20. E-Governance Frameworks - Agenda Ahead

    Directory of Open Access Journals (Sweden)

    Nityesh BHATT

    2007-01-01

    Full Text Available Electronic governance may be defined as the delivery of the government services and information to the public using electronic means. Use of IT in the government facilitates an efficient, speedy and transparent process for disseminating information to the public and other agencies, and for performing the government administration activities.

  1. E-Government: Initiatives, Developments, and Issues.

    Science.gov (United States)

    Aldrich, Duncan; Bertot, John Carlo; McClure, Charles R.

    2002-01-01

    Provides a background of government efforts to incorporate telecommunication and computer technologies to improve government performance and enhance citizen access to government information and services. Describes this symposium issue which discusses key issues that affect the success and implementation of electronic government initiatives. (LRW)

  2. Roadmapping Future E-Government Research

    Science.gov (United States)

    Bicking, Melanie

    Global electronic markets, virtual organisations, virtual identities, virtual products and services, and Internet-related crime are growing in prominence and importance. In a world that is increasingly non-physical and borderless, what are government's roles, responsibilities and limitations? The Internet plays a central role within the transformation process from traditional governments towards modern and innovative government that the requirements of an Information Society. Based on the findings of the eGovRTD2020 project, that aims at identifying key research challenges and at implementing a model for a holistic government with horizon 2020, this paper explains the necessity to investigate and understand the Internet and in particular government's role and responsibilities in it. Furthermore, the paper provides a research roadmap that details how to address certain issue related research questions.

  3. eGovernment in Local Government

    DEFF Research Database (Denmark)

    Pedersen, Keld

    2016-01-01

    problems that reduce productivity gains. These problems persist even though they might seem trivial and easily remedied. They are however symptoms of a more general challenge: Difficulties achieving a proper alignment between IT and organizational processes. This alignment gap is related to the way service......Public sector organizations are supposed to increase productivity by large-scale investments in IT. This research investigates the municipalities’ capabilities to increase productivity through IT investments, and what major challenges must be overcome to do so. The research identifies several...

  4. Enterprise Architecture Integration in E-government

    NARCIS (Netherlands)

    Janssen, M.F.W.H.A.; Cresswell, A.

    2005-01-01

    Achieving goals of better integrated and responsive government services requires moving away from stand alone applications toward more comprehensive, integrated architectures. As a result there is mounting pressure to move from disparate systems operating in parallel toward a shared architecture

  5. Papers of the PTAC wireless, telecommunications and e-business forum : using wireless, SCADA, and well data life cycle management technology to boost productivity and reduce costs in the upstream oil and gas industry

    International Nuclear Information System (INIS)

    2004-01-01

    The main focus of this forum was the use of wireless, telecommunications and e-business as a means of improving efficiency and productivity in the upstream oil and gas industry. The use of new communications technologies in asset monitoring and business performance was discussed, as well as industrial automation and wireless connectivity in conjunction with Supervisory Control and Data Acquisition (SCADA) systems. New technologies in the areas of maintenance and decision support and synergy integration were introduced. New health, safety and environmental performance tools were presented. Issues concerning secure communications and document exchange expenses were also introduced, as well as different methods of closing data gaps between joint interest partners. Specific tools and software concerning compliance management with web-based and remote field data capture technology were discussed, as well as the collection and display of well-site data using newly developed BlueGauge technology. Eleven papers were presented in this forum, of which three were catalogued separately for inclusion in this database. tabs., figs

  6. Papers of the PTAC wireless, telecommunications and e-business forum : using wireless, SCADA, and well data life cycle management technology to boost productivity and reduce costs in the upstream oil and gas industry

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    2004-07-01

    The main focus of this forum was the use of wireless, telecommunications and e-business as a means of improving efficiency and productivity in the upstream oil and gas industry. The use of new communications technologies in asset monitoring and business performance was discussed, as well as industrial automation and wireless connectivity in conjunction with Supervisory Control and Data Acquisition (SCADA) systems. New technologies in the areas of maintenance and decision support and synergy integration were introduced. New health, safety and environmental performance tools were presented. Issues concerning secure communications and document exchange expenses were also introduced, as well as different methods of closing data gaps between joint interest partners. Specific tools and software concerning compliance management with web-based and remote field data capture technology were discussed, as well as the collection and display of well-site data using newly developed BlueGauge technology. Eleven papers were presented in this forum, of which three were catalogued separately for inclusion in this database. tabs., figs.

  7. Risk Management for e-Business

    Directory of Open Access Journals (Sweden)

    2007-01-01

    Full Text Available In the new Internet economy, risk management plays a critical role to protect the organization and its ability to perform their business mission, not just its IT assets. Risk management is the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. The risk management is an important component of a IT security program. Information and communications technology management and IT security are responsible for ensuring that technology risks are managed appropriately. These risks originate from the deployment and use of IT assets in various ways, such as configuring systems incorrectly or gaining access to restricted software.

  8. IoT E-business applications

    OpenAIRE

    Radu BUCEA-MANEA-TONIS; Rocsana B. Manea Tonis

    2017-01-01

    “Internet of things” (IoT) will develop soon an ecosystem of internet-connected things, that facilitate the mobile commerce experiences and the client need to be informed all the time. It will be associated with a feeling of freedom and capacity of doing very easy what was considered difficult in the past. Nevertheless, these opportunities will not be capitalized upon without overcoming a series of obstacles, including addressing consumer privacy concerns, the long replacement cycles of du...

  9. Designing Flexible E-Business Workflow Systems

    OpenAIRE

    Cătălin Silvestru; Codrin Nisioiu; Marinela Mircea; Bogdan Ghilic-Micu; Marian Stoica

    2010-01-01

    In today’s business environment organizations must cope with complex interactions between actors adapt fast to frequent market changes and be innovative. In this context, integrating knowledge with processes and Business Intelligenceis a major step towards improving organization agility. Therefore, traditional environments for workflow design have been adapted to answer the new business models and current requirements in the field of collaborative processes. This paper approaches the design o...

  10. Mobile Strategy for E-Business Solution

    OpenAIRE

    ATKINS, Anthony

    2008-01-01

    This chapter provides an introduction to the advent of Information Technology Outsourcing (ITO) and its impact on portfolio management in modern day decision-making. Specifically, it outlines the use of the Application Portfolio Matrix (APM) by companies in formulating their strategic IT direction and why such techniques may be unsuitable for outsourcing decisions, which are inherently complex and multi-faceted in nature. Consequently,there is a need for alternative decision support tools to ...

  11. Demand sensing in e-business

    Indian Academy of Sciences (India)

    R. Narasimhan (Krishtel eMaging) 1461 1996 Oct 15 13:05:22

    Accurate assessment of demand and market shares is critical for many businesses and public ... allowing them to reap much higher benefits from demand sensing. .... entiation in service policies that offers a cost-effective compromise between ...

  12. Delivering IT and eBusiness value

    CERN Document Server

    Willcocks, Leslie

    2001-01-01

    Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. .Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost

  13. Facebook Lessons for E-Business Startups

    OpenAIRE

    Linda; Sau-ling LAI

    2011-01-01

    This paper addresses the fundamental requirements for starting an online business. It covers the process of ideation, conceptualization, formulation, and implementation of new venture ideas on the Web. Using Facebook as an illustrative example, we learn how to turn an idea into a successful electronic business and to execute a business plan with IT skills, management expertise, a good entrepreneurial attitude, and an understanding of Internet culture. The personality trai...

  14. E-Business requires E-Fulfillment

    Energy Technology Data Exchange (ETDEWEB)

    Bingeman, D. [Canadian National, Toronto, ON (Canada)

    2000-07-01

    Canadian National with 21,000 miles of tracks from coast to coast, 22,000 employees and over four billion dollars in revenue, is one of North America's most efficient railway companies. This discussion paper outlines the steps CN is taking to meet the challenge of e-commerce. Two major competing forces have been identified as the principal influences on shaping customer channels: collaboration (forces striving to integrate manufacturers with their customers using e-commerce to provide a lower cost supply chain) and disaggregation (forces striving to put the supply chain decision in the hands of the receivers by using e-commerce). CN's assessment is that the changes wrought to the traditional relationship between manufactures, transportation companies and consumers, will demand consolidation of carrier relationships, outsourcing and relocation to the Internet, and integrating the Internet into existing logistics operations. Although CN has been doing electronic data interchange with customers and partners since 1982, it is evident that existing rail processes need to be changed further to meet the new demands. CN's strategy of how to implement the required changes and the elements of the new strategy are reviewed. 18 viewgraphs.

  15. 我國「電子化政府整合型入口網站」使用者行為分析 | The Analysis of User Behavior to E-government Entry-point of Taiwan

    Directory of Open Access Journals (Sweden)

    陳祥、林明童 Hsinag Chen、Ming-Tong Lin

    2002-10-01

    Full Text Available

    頁次:26-38

    本研究藉由分析我國「電子化政府整合型入口網站」的LOG檔案,來具體描述該網站使用者的使用行為模式,並依據歸納的結果,提出對於我國電子化政府整合型入口網站的修正參考。研究結果指出,入口網站的使用者與上班族的作息相仿;網站資訊與內容的提供尚無法符合使用者的資訊需求;使用者資訊的使用依然淺薄,對於入口網站資訊的利用著重在輕薄短小的即時影像;網站實際提供的政府整合性資訊則較乏人問津。此外,使用者進入網站後停留的時間相當短暫,瀏覽的網頁數量相當小,顯示入口網站在便用者的社群經營上缺乏著力點。

    The users’ patterns of e-government entry-point of Taiwan are reported through log file examinations. Recommendations to improve the

  16. 传统企业电子商务战略启动:阶段特征与决策行为差异%E-business Strategic Initiative for Traditional Firms:The Feature of Initiation Stages and the Differences of Decision Behaviors

    Institute of Scientific and Technical Information of China (English)

    朱镇; 李霞

    2016-01-01

    .对于探索如何促进传统企业“互联网+”转型提供了战略启动层面的实践启示.%The strategy of "Internet plus" proposes net-enabled transformation of traditional firms in China through adopting ebusiness at firm level.Most net-enabled transformation research has examined the role of business executives,IT planning and business innovation.While it is important to e-business strategic initiatives for traditional finns,how to promote e-business initia tive at the strategic level is limited in strategy and IT literature.Specifically the paradigm of IT adoption and diffusion cannot be of significance to understand the new characterizes of e-business strategic initiative.Little research has examined how business executives and organizational factors may impact e-business strategic initiatives and presents a clear gap in previous research.From strategic initiative perspective,this paper aims to examine the the drivers of leader team communication for e-business value and risk perception,and the mediating effect of strategic decision making on e-business strategy implementation.Based on the literature of the stage of strategic Initiative which is proposed by Leclner,this paper developed a research model to study the stages of e-business strategic initiative both at business executives and organizational levels.We presented a series of hypothesis to explain the relationships among strategic perceptions of top managers,e-rcadiness,strategic decision making and strategy im plementation.Data gathered from 170 IT and business executives through a two-stage survey in traditional firms.We then tested the relationships between the constructs using a partial least squares structural equation modehng (PLS-SEM).This paper pro vides theoretical support for a critical causal link from leader team communication to strategic decision-making,and consequently implementing e-business strategy.Research results show that strategic perceptions and strategic decision

  17. e-Government project strengthens regional network in the Americas ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    2016-06-22

    Jun 22, 2016 ... Building on the IDRC and Organization of American States partnership ... In an effort to showcase some of the major impacts of the IDRC project, ... There is ample evidence that addressing gender inequalities and empoweri.

  18. Mobile Communication, Public Participation and E-Governance in China

    DEFF Research Database (Denmark)

    Liu, Jun; Zhao, Hui

    2010-01-01

    China has become the biggest mobile communication carrier in the world since 2001. Advanced technologies create a communication revolution, and the individual, through the advent of mobile media, has become an active participant in this process. This study investigates the mobile phone’s impact...... upon the developments of public participation, social inclusion and citizenship through the case study of Xiamen PX demonstration. In terms of local environmental activism, the Xiamen residents shared information with the help of wireless communication about the alleged misdeeds of party officials...

  19. Status of E-government in South Africa

    CSIR Research Space (South Africa)

    Farelo,M

    2006-05-01

    Full Text Available -players is recognised as a key priority. This is achieved through a series of intergovernmental consultative workshops and working together with the Government Chief Information Officer Council. The Department of Home Affairs promote the vision on re... of Government Information System is being developed and will be launched in May 2006. This system will require all CIO’s (Chief Information Officers) to fill in information on departments, IT systems, application and projects which will assist in terms...

  20. Public Libraries and E-Government in Nigeria | Osuigwe ...

    African Journals Online (AJOL)

    Developments in Information Communications Technologies (ICT) are a hallmark of the new Information Society They have provided the opportunity for governments to provide information and services online thereby promoting transparency and participatory democracy. Nigeria has keyed into this innovation to a ...

  1. Performance Assessment for e-Government Services: An Experience Report

    Energy Technology Data Exchange (ETDEWEB)

    Liu, Yan; Zhu, Liming; Gorton, Ian

    2007-08-14

    The transformation and integration of government services, enabled by the use of new technologies such as application servers and Web services, is fundamental to reduce the cost of government and improving service outcomes to citizens. Many core Government information systems comprise applications running on legacy mainframes, databases and transaction processing monitors. As Governments worldwide provide direct access over the Internet to these legacy applications from the general public, they may be exposed to workloads well above the origin design parameters of these back-end systems. This creates a significant risk of high profile failures for Government agencies whose newly integrated systems become overloaded. In this paper we describe how we conducted a performance assessment of a business-critical, Internet-facing Web services that integrated new and legacy systems from two Australian Government agencies. We leveraged prototype tools from our own research along with known techniques in performance modeling. We were able to clearly demonstrate that the existing hardware and software would be adequate to handle the predicted workload for the next financial year. We were also able to do ‘what-if’ analysis and predict how the system can perform with alternative strategies to scale the system. We conclude by summarizing the lessons learnt, including the importance of architecture visibility, benchmarking data quality, and measurement feasibility due to issues of outsourcing, privacy legislation and cross-agency involvement.

  2. Evaluation Of Delta State E-Government Website | Chete ...

    African Journals Online (AJOL)

    The study evaluates Delta state government website by adopting the method used since 2001 in evaluating national government websites. The questionnaire and web survey techniques were adopted for this study. The data from the questionnaire was analyzed using statistical package for social sciences (SPSS) and the ...

  3. Public Libraries and E-Government in Nigeria | Osuigwe ...

    African Journals Online (AJOL)

    Information Manager (The). Journal Home · ABOUT THIS JOURNAL · Advanced Search · Current Issue · Archives · Journal Home > Vol 11, No 1-2 (2011) >. Log in or Register to get access to full text downloads. Username, Password, Remember me, or Register · Download this PDF file. The PDF file you selected should ...

  4. E-government value priorities of Danish local authority managers

    DEFF Research Database (Denmark)

    Rose, Jeremy; Persson, John Stouby

    2012-01-01

    democratic arguments, promotes democracy, deliberation and dialogue. A set of Foundational Values grounded in the deeply-rooted bureaucratic tradition is also identified. A preliminary study of local authority managers’ values shows a heavy bias towards administrative efficiency and an absence of concern...

  5. Realizing e-government benefits with minimal capabilities

    DEFF Research Database (Denmark)

    Pedersen, Keld

    2017-01-01

    but to fully automate processes the reliance on formal benefits realization practices is decreased. Research limitations/implications — The findings are based on single case. Originality/value — There is only little empirical research studying benefits realization in a public sector context. Furthermore...

  6. Marketing e governance nella politica dell'innovazione

    OpenAIRE

    Bellini Nicola

    2002-01-01

    Public and scholarly debates have often suggested that a "market-conforming" innovation policy should act "on demand", responding to the actual, perceived needs of companies rather than to biased, political imperatives. This contrasts with the increasing attention by contemporary marketing to the "hidden needs" of customers. This paper suggests a vision of innovation policy that is based on the management of policy networks and on an extended "second-generation" toolbox. We confront innovatio...

  7. Open government and municipalities: Beyond e-governement

    Directory of Open Access Journals (Sweden)

    Christian Cruz Meléndez

    2017-11-01

    Full Text Available This article’s purpose is to analyze egovernment and open government as tolos to strengthen the role of municipal government. It reviews the evolution of both tolos in Mexico and contains a conceptual analysis of both terms to gain an understanding of their meaning and of the reason why they are promoted for the benefit of local governments. Finally, it explores the availability of these tools in the municipalities, and how they contribute to each municipality in the fulfillment of its responsibilities.

  8. On the origin of intermediary e-government services

    NARCIS (Netherlands)

    Arendsen, R.; ter Hedde, M.J.; Wimmer, Maria A.; Scholl, Hans J.; Janssen, Marijn; Traunmüller, Roland

    2009-01-01

    The majority of SME’s tends to outsource administrative tasks, including their direct relationships with the (electronic) government. Commercial intermediary service providers therefore have to be part of governmental multi channel e-service delivery strategies. This research paper explores the

  9. E-Government for Good Governance in Developing Countries ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    2014-05-01

    May 1, 2014 ... In this book, Kettani and Moulin develop their findings and methods from the eFez ... practitioners, and decision makers in developing countries. ... Science and Software Engineering, Laval University, Québec City, Canada.

  10. CEN MetaLex: Facilitating Interchange in e-Government

    NARCIS (Netherlands)

    Boer, A.; Winkels, R.

    2011-01-01

    MetaLex is a generic and extensible interchange framework for the XML encoding of the structure of, and metadata about, documents that function as a source of law. It aims to be jurisdiction and language-neutral, and is based on modern XML publishing concepts like a strict separation between text,

  11. The process of Risk management for E-business

    Directory of Open Access Journals (Sweden)

    Erion Lekaj

    2017-07-01

    Full Text Available In the new Internet economy, risk management plays a critical role to protect the organization and its ability to perform their business mission, not just its IT assets. Risk management is the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. The risk management is an important component of an IT security program. Information and communications technology management and IT security are responsible for ensuring that technology risks are managed appropriately. These risks originate from the deployment and use of IT assets in various ways, such as configuring systems incorrectly or gaining access to restricted soft ware.

  12. Enabling SMEs to take full advantage of E-business

    NARCIS (Netherlands)

    Caskey, K.R.; Hunt, I.; Browne, J.

    2001-01-01

    Electronic business is rapidly changing the relationships between supply chain partners. This paper looks at what is needed to allow SMEs to participate fully in supply chain integration. First, current trends in supply chain integration, electronic commerce, and Internet support are examined. Next,

  13. E-BUSINESS IMPLICATIONS FOR PRODUCTIVITY AND COMPETITIVENESS

    Directory of Open Access Journals (Sweden)

    Pece Mitrevski

    2009-05-01

    Full Text Available Information and Communication Technology (ICT affects to a great extent the output and productivity growth. Evidence suggests that investment growth in ICT has rapidly accelerated the TFP (total factor productivity growth within the European Union. Such progress is particularly essential for the sectors which themselves produce new technology, but it is dispersing to other sectors, as well. Nevertheless, decrease in ICT investment does not necessarily decline the ICT contribution to output and productivity growth. These variations come out from the problems related to the particular phenomenon proper assessment, but predominantly from the companies’ special requirements, as well as the necessary adjustments of labour employed. Hence, this paper aims at estimating the huge distinction in terms of ICT and TFB contributions to labour productivity growth among some of the European member states, as well as the factors which might stand behind the particular findings.

  14. E-Marketing Strategies for E-Business

    OpenAIRE

    Svedic, Zorana

    2004-01-01

    A newly formed online company, eLegalDoc, is getting ready to launch their ebusiness website. The company provides simple-to-use, customizable, auto-generated, and affordable electronic legal documents over the Internet. As the success of the eLegalDoc website is greatly dependent on the effectiveness of its product positioning and traffic generation, eLegalDoc requires the development of competitive positioning strategies and a marketing strategy and tactics to leverage its business model. T...

  15. E-business Environment in the Global Information Society

    OpenAIRE

    Vymětal, Dominik; Suchánek, Petr

    2009-01-01

    In today´s digital 21st century, almost all businesses face intense competition from competitors all around the globe. There are no borders and business area for the all companies is almost unlimited. As the main supports of mentioned fact are globalization and ICT´s development. Influences such as globalization, increased popularity of outsourcing and offshoring have recently combined to produce an environment where ICT graduates need to have up-to-date and industry-relevant knowledge and sk...

  16. Advanced business process management in networked E-business scenarios

    NARCIS (Netherlands)

    Grefen, P.W.P.J.; Türetken, O.

    2017-01-01

    In the modern economy, we see a shift towards networked business scenarios. In many contemporary situations, the operation of multiple organizations is tightly coupled in collaborative business networks. To allow this tightly coupled collaboration, business process management (BPM) in these

  17. Marketing and security issues in e-business

    Directory of Open Access Journals (Sweden)

    Mandarić Marija

    2007-01-01

    Full Text Available Unprecedant development of the IT influenced the development of the electronic business and internet. Introducing the electronic business into companies worldwide and accepting the new global media - internet, have enabled the development of the new area of the marketing practice - electronic marketing. Electronic marketing has kept the basics of the traditional marketing, but it has also adapted to the new standards in the business and, together with internet, it has opened up remarkable opportunities for the small and big companies, through the global accessibility of their offers. Electronic business is become the imperative of the modern business under the conditions of today's economic and political globalization, which dictates the rules of conduct among the world market players. The usage of internet has enabled direct, interactive communication, but has also started questions regarding security of that communication and protection of company's or individual's data. It is certain that the area of the electronic business and electronic trade, has unstoppable and unpredictable directions of development and so many potential users, while globalization has unique goal, but many interested masters. How the world will look like in the future, what countries will fit in, and what countries will dictate the tempo of the further development, remains to be seen.

  18. E-business your business : van website tot strategie

    NARCIS (Netherlands)

    drs Boudewijn Raessens

    2007-01-01

    Informatie- en communicatietechnologie (ICT) is doorgedrongen tot alle niveaus van de economie en samenleving. Bestaande grenzen tussen markten, bedrijven en consumenten worden opengebroken en nieuwe producten en diensten zijn steeds sneller, slimmer en goedkoper beschikbaar voor grote groepen

  19. E-Business your business; from website to strategy

    NARCIS (Netherlands)

    drs Boudewijn Raessens

    2003-01-01

    Within a short space of time, the Internet has had an enormous influence on our society and it has only taken e-mail five years to become an intensively used communications medium. The general trend for information and communications technology is that it is becoming smaller, faster, smarter, more

  20. New Forms of E-Business Based Value Creation?

    DEFF Research Database (Denmark)

    Henten, Anders; Skouby, Knud Erik

    It is two years ago since the burst of the dotcom bubble. The so-called new economy is in shambles. There is, however, nothing new in such manic and steep up- and down-turns in the economy. The tulip mania in the Netherlands in 1630s is an early example and the South American mining industry...

  1. Optimization of information technology and e-business in energy supply companies. Optimierung der Informationstechnologie und e-business in Versorgungsunternehmen

    Energy Technology Data Exchange (ETDEWEB)

    Anon.

    1999-05-31

    The deregulation of the energy market in Germany keeps the marketers busy: Enterprise restructurizations, mergers, takeovers are changing the economic landscape in the energy sector, calling for new marketing strategies and product-related services for customers, as energy is becoming a merchandise, and new competitors are entering the market. In order to cope with these challenges, marketers have to elaborate a consistent IT strategy. The Total System Management (TSM) developed by the Global Services business segment of IBM is a product combining IBM's service and system know-how and is a tool enabling energy supply companies to use their IT systems for value-adding activities. TSM offers to supply companies customized solutions for effective and efficient use of their IT systems. (orig./CB)

  2. Visual Culture In The New Communication Environment: E-Government As A Case Study

    OpenAIRE

    Erdal, Cengiz

    2012-01-01

    Emerging of internet and broadband connection enabling large amount of information to be transferred from one point to another have caused many services to be transferred to virtual environment causing face to face communication is being replaced by screen to screen communication. Consequently, individuals encounter more and more visuals than ever before, which develops and forms the visual culture through new ICT tools. One of the conspicuous applications that shapes visual cu...

  3. e-GovQual: A Multiple-Item Scale for Assessing e-Government Service Quality

    Science.gov (United States)

    Papadomichelaki, Xenia; Mentzas, Gregoris

    2012-01-01

    A critical element in the evolution of governmental services through the internet is the development of sites that better serve the citizens' needs. To deliver superior service quality, we must first understand how citizens perceive and evaluate online. Citizen assessment is built on defining quality, identifying underlying dimensions, and…

  4. A Human Work Interaction Design (HWID) Case Study in E-Government and Public Information Systems

    DEFF Research Database (Denmark)

    Clemmensen, Torkil

    2011-01-01

    This paper first outlines a revised version of the general HWID framework, with a focus on what connects empirical work analysis and interaction design, and then presents a case study of the Danish government one-for-all authentication system NemID. The case is briefly analyzed, using ethnomethod...... in studying how human work analysis and interaction design in concrete cases are related and connected.......This paper first outlines a revised version of the general HWID framework, with a focus on what connects empirical work analysis and interaction design, and then presents a case study of the Danish government one-for-all authentication system NemID. The case is briefly analyzed, using...... ethnomethodology, work domain/task analysis, and the HWID approach, and comparing the results. Compared to the traditional approaches, the HWID focus on case-specific connections between human work and interaction design, gives different and supplementary answers. The conclusion is that there are benefits...

  5. Democracy to Come: Active Forums as Indicator Suites for e-Participation and e-Governance

    Science.gov (United States)

    Rodan, Debbie; Balnaves, Mark

    There is in modern industrial societies a ‘civic deficit’ Civic engagement in the traditional sense of community values and civic participation is declining (Putman 2000). What has not been examined is the ways in which various media including new media may provide real options for participatory cultures and participatory democracy now and in the future. Undoubtedly there are differences between participatory cultures that are considered a ‘genuine’ contribution to representational democracy and those that are not. This paper, based on initial research into Internet activism, will examine GetUp! as a specific example of an active forum that the authors argue enable participatory citizenship through media participation. While there are very few examples of active forums that might be considered a ‘genuine’ contribution to representational democracy there are clear signals that activism through active forums is maturing into a potent democratic force.

  6. Usable guidelines for usable websites? an analysis of five e-government heuristics

    NARCIS (Netherlands)

    Welle Donker-Kuijer, M.C.J.; de Jong, Menno D.T.; Lentz, Leo

    2010-01-01

    Many government organizations use web heuristics for the quality assurance of their websites. Heuristics may be used by web designers to guide the decisions about a website in development, or by web evaluators to optimize or assess the quality of an existing website. Despite their popularity, very

  7. Privacy Implications for Information and Communications Technology (ICT): the Case of the Jordanian E-Government

    OpenAIRE

    Almatarneh, Akram

    2011-01-01

    Information and Communications Technology (ICT) is one of the fastest growing sectors in Jordan. The importance of ICT cannot be ignored as it affects all aspects of Jordanian society including telecommunications, education, banking, commerce and employment. However, the issue of individual privacy in this sector is a particular challenge as individuals are disclosing large amounts of personal information than ever at a time when there are no specific privacy laws or regulations. This paper i...

  8. E-service research trends in the domain of e-Government

    DEFF Research Database (Denmark)

    Scupola, Ada; Islam, M. Sirajul

    2011-01-01

    review to examine the e-service research trends during the period between 2005 and 2009 mostly in terms of, research methods, theoretical models and frameworks employed as well as type of research questions. The results show that there has been a good amount of papers focusing on ‘e-Service’ within...

  9. Diffusing the Ubuntu philosophy into e-government: a South African perspective

    CSIR Research Space (South Africa)

    Twinomurinzi, H

    2010-01-01

    Full Text Available This chapter reviews the context of the South African government and its conspicuous inclination to the way of life, Ubuntu. Ubuntu is growing in popularity and is increasingly being applied as an African solution to African problems such as poverty...

  10. An Online Information System to Support Blended Training of Rural SMEs on E-Government

    Science.gov (United States)

    Tzikopoulos, Argiris; Manouselis, Nikos; Kastrantas, Kostas; Costopoulou, Constantina

    2012-01-01

    Purpose: Away from central public authorities, regional (also called rural) enterprises do not have direct, physical access to all the services that governmental or public agencies offer. Very often, these services are essential for enterprises, mostly small and medium-sized enterprises (SMEs), in such areas, in order to perform their business…

  11. EU eGovernment funded research: filling holes in the state of the art

    NARCIS (Netherlands)

    Shahin, J.; Ghoneim, A.; Weerakkody, V.; Kamal, M.

    2011-01-01

    Electronic governance, or the facilitation of governance through ICT and related tools, provides a unique opportunity for reassessment of the traditional methods, processes, and outputs of the public sector. This paper addresses some of these key opportunities and the challenges that accompany them.

  12. E-Governance in Africa from Theory to Action: A Handbook on ICTs ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    2007-07-15

    Jul 15, 2007 ... Integrating information and communication technologies (ICTs) into ... systems, it will also transform relationships amongst stakeholders, thereby ... Online Centre of the United Nations Global Online Network in Public ...

  13. Implementation of E-Government in Mexico: The Case of Infonavit

    Science.gov (United States)

    Herrera, Lizbeth; Gil-Garcia, J. Ramon

    The implementation of information and communication technologies (ICTs) in the public sector is a strategy for administrative reform that has grown in ­importance in recent years. The use of ICT in government can help to improve the ­efficiency, quality, and transparency of public services and reduce the operating costs of bureaucracy. ICTs have also opened a new communication channel for government to provide public services to citizens without intermediaries. However, the ­implementation of an ICT initiative is not a simple process. Organizations ­frequently invest a great amount of resources into ICT initiatives, but the results they obtain often do not meet expectations. This observation is particularly true in some developing countries. Based on a case study of a Mexican federal agency, this ­chapter analyzes a successful strategy involving three ICT projects, taking into consideration institutional, organizational, and managerial aspects. Overall, the results of this study show that having a strategic plan that aligns the ICT project objectives with the overarching organizational goals leads to successful implementation because the technical, organizational, and institutional resources are ­managed in an integrated fashion. The chapter also reports on specific factors that had an impact on the characteristics and success of the three ICT projects.

  14. E-Democracy and E-Government: How Will These Affect Libraries?

    Science.gov (United States)

    Pare, Richard

    In the late 1980s, when few Canadian citizens had Internet access, federal departments and agencies in Canada were already preparing for the future by putting information and documentation online. This paper outlines several government-sponsored programs--SchoolNet, the Canadian Investment Fund, Community Access Program, Canada Foundation for…

  15. Development and Validation of a Scale for Measuring E-Government User Satisfaction

    Science.gov (United States)

    Obi, Marcel C.

    2009-01-01

    As the number of electronic services provided by governments to their citizens has increased, so has the need for understanding whether citizens are satisfied with these services. A literature review indicated that, in the United States alone, several government entities, including federal, state, and local governments, have invested large amounts…

  16. The Internet, Political Participation, and E-Government in Comparative Perspective

    Science.gov (United States)

    Sharma, Mukul

    2010-01-01

    This dissertation addresses three important questions, together with optimistic and pessimistic views, about people's access/use of the Internet, its ability to promote their participation in politics, and its role in government provision of information and public services. Chapter Two addresses the question of the determinants of people's access…

  17. Making Sense of Information Sharing in E-Government Inter-Organizational Collaborations: A Malaysian Perspective

    Science.gov (United States)

    Harold, Dolly Amy

    2011-01-01

    Information sharing is a fundamental goal of information systems (IS). Yet information sharing, although critical and much acclaimed, is complex in terms of its concepts and implementation. How to leverage this phenomenon while implementing an IS is discussed at length in the literature. Both academics and practitioners in IS are striving to…

  18. Measuring Administrative Burdens of e-Government Services for Rural SMEs

    Science.gov (United States)

    Costopoulou, Constantina; Ntaliani, Maria

    Administrative burdens comprise the second most important individual business constraint for SMEs. In this context, the Rural Inclusion project aims at reducing rural SMEs' administrative burdens related to particular public services. For succeeding this, it adopts, adapts, and deploys a Web infrastructure combining semantic services with a collaborative training and networking approach in five European rural regions. The paper presents the preliminary results of the initial phases of the project regarding the measurement of administrative burdens of SMEs in a specific rural region related to the service "Starting a new business".

  19. Narrowing the Gap between Open Standards Policy and Practice: The Dutch e-Government Experience

    NARCIS (Netherlands)

    Lammers, Rutger; Folmer, Erwin Johan Albert; Ehrenhard, Michel Léon; Janssen, Marijn; Lamersdorf, Winfried; Pries-Heje, Jan; Rosemann, Michael

    2010-01-01

    Interoperability in the public sector can be improved by the use of open standards. Nonetheless, the openness of standards in government policies is debatable. This paper introduces the Dutch government policy on open standards, and will introduce a multi-dimensional view (and model) on openness

  20. E-Governance in Africa from Theory to Action: A Handbook on ICTs ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    15 juil. 2007 ... Joseph O. Okpaku père (Telecom Africa International Corporation) ... directeur général et coordonnateur scientifique du programme d'Executive Master en ... de la progression de l'égalité entre les sexes et des droits des enfants ... Le rapport Coopération pour le développement de l'OCDE souligne le rôle ...

  1. E-government tools, claimed potentials/unnamed limitations: the case of Kalyan-Dombivli

    NARCIS (Netherlands)

    Martinez, J.; Pfeffer, K.; van Dijk, T.

    2011-01-01

    Contemporary cities are characterized by the inequality reflected in uneven geographies of quality-of-life conditions. When these inequalities are a matter of concern, local governments usually assert their intention to respond to citizen’s needs and deprivations. It is in this context that

  2. Government-to-Government E-Government: A Case Study of a Federal Financial Program

    Science.gov (United States)

    Faokunla, Olumide Adegboyega

    2012-01-01

    The problem with the study of the concept of electronic government (e-Gov) is that scholars in the field have not adequately explored various dimensions of the concept. Literature on e-Gov is replete with works on the form of government to consumer e-Gov. Much less work had been done on the government to government (G2G) e-Gov. This qualitative…

  3. Unione Europea e Stati Uniti. Soveranità, democrazia e governance a confronto

    Directory of Open Access Journals (Sweden)

    Alda KUSHI

    2015-06-01

    Full Text Available It has been years since E.U. is immerged in a grave crisis which negatively impacts the life of every citizen. What apparently seems to be an economic crisis, has deeper and more gnarled roots. But while addressing the problem many still fail to examine it in depth. In my opinion the genesis of these issues is the gravity of the political crisis. European Union is a big economic centre but it has never become a big political centre capable to manage this economic colossus it engendered. My research starts from the these issues which I addressed on a political point of view and is grounded on two fundamental parts 1.\tThe analysis of some concepts such as sovereignty, legitimacy, representativeness, democracy, governance 2.\tThe comparison of these concepts in two different contexts: E.U., U.S.A. My study starts with the analysis of sovereignty because I think this is an essential part which holds hostage the union, represented as “unidentified political subject”, between intergovernmental organization and federation. Later on my study focuses on the concept of constitution, constituent power, legitimacy of the two constitutional texts, their content and their interior organization. On the one hand, the American check of balance, on the other hand the Council, the only European centre of power. While comparing these concepts I decided to highlight the limits that these fundamental concepts have in the Union: it lacks sovereignty, a people, a constituent power, relations of representation, it is immersed in a social and democratic deficit, it has a government which is not representative and has a parliament which is divided between national and citizens’ interests. My study does not aim at causing disillusionment, what Union has already done. It aims at understanding because understanding is the first step to overcome problems.

  4. E-Government und E-Banking: Aktueller Stand, Evaluation und Erfolgsfaktoren

    OpenAIRE

    Bayer, Tobias

    2002-01-01

    Zu Max Webers Zeiten entsprach die Bürokratie noch ganz dem Vorbild des preussischen Militärs " klare Hierarchien und klare Aufgabenbereiche schlugen sich nieder in Effizienz und Effektivität. Heute ist das Bild getrübt und Worte wie "Erstarrung", "Überreglementierung" und "Verwaltungskultur" machen die Runde. Neben den gestiegenen Erwartungen der Bürger, die sich in Zeiten des E-Banking und E-Commerce nicht mehr in lange Warteschlangen einreihen wollen und auf die rigiden Öffnungszeiten der ...

  5. Formative evaluation and user engagement: A model to ensure value from e-government

    DEFF Research Database (Denmark)

    Berger, Jesper Bull

    2015-01-01

    This paper presents a study of the development in leading egovernment papers from 2001-2010. Inspired by a study by Heeks and Bailur, the analysis uses a different sampling method, adds new themes, and focuses on changes over time. Through an iterative process known as template analysis the five...

  6. A SECURITY EVALUATION FRAMEWORK FOR U.K. E-GOVERNMENT SERVICES AGILE SOFTWARE DEVELOPMENT

    OpenAIRE

    Steve Harrison; Antonis Tzounis; Leandros Maglaras; Francois Siewe; Richard Smith; Helge Janicke

    2016-01-01

    This is an Open Access article This study examines the traditional approach to software development within the United Kingdom Government and the accreditation process. Initially we look at the Waterfall methodology that has been used for several years. We discuss the pros and cons of Waterfall before moving onto the Agile Scrum methodology. Agile has been adopted by the majority of Government digital departments including the Gover...

  7. Identity management for e-government Libya as a case study

    DEFF Research Database (Denmark)

    Elaswad, Othoman; Jensen, Christian D.

    2016-01-01

    Governments are strengthening their identity (ID) management strategies to deliver new and improved online services to their citizens. Such online services typically include applications for different types of permissions, requests for different types of official documents and management...... of different types of entitlements. The ID management scheme must therefore be able to correctly authenticate citizens and link online presence to real world identities....

  8. An assessment of the implemention of e-governance in Adamawa ...

    African Journals Online (AJOL)

    Information Communication Technology (ICT) has made things easier be it in education, health, business, information delivery ,governance and so on. Information communication Technology (ICT) is acceptable as a tool for meaningful industrial development all over the world. A sound egovernance relates to how efficiently ...

  9. How to improve e-government use: an empirical examination of multichannel marketing instruments

    NARCIS (Netherlands)

    Teerling, Marije L.; Pieterson, Willem Jan

    2011-01-01

    Citizens interact with government agencies through a variety of channels, e.g., front desk, telephone, website and e-mail. Regardless of these possibilities, they prefer the traditional channels like the front desk. Government agencies strive for a balance between service delivery resulting in

  10. E-Governance in Education: Areas of Impact and Proposing a Framework to Measure the Impact

    Science.gov (United States)

    Alhomod, Sami; Shafi, Mohd Mudasir

    2013-01-01

    Information Technology (IT) is said to be the technology of 21st century. There has been a huge growth in the field of information technology. Traditionally IT was used only to provide the back office support to organizations. Nowadays it plays a strategic role in organizations supporting many business functions and also shapes new strategies in…

  11. Textual Data Mining Applications in the Service Chain Knowledge Management of e-Government

    Directory of Open Access Journals (Sweden)

    Jalal Rezaeenour

    2017-03-01

    Full Text Available Systems related to knowledge management can improve quality and efficiency of knowledge used for decision making process. Approximately 80 percent of corporate information are in textual data formats. That is why text mining is useful and important in service chain knowledge management. For example, one of the most important applications of text mining is in managing on-line source of digital documents and the analysis of internal documents. This research is based on text-based documents and textual information and interviews processed by Grounded theory. In this research clustering techniques were applied at first step. In the second step, Apriori association rules techniques for discovering and extracting the most useful association rules were applied. In other words, integration of datamining techniques was emphasized to improve the accuracy and precision of classification. Using decision tree technique for classification may result in reducing classification precision. But, the proposed method showed a significant improvement in classification precision.

  12. Information Technology: OMB Leadership Critical to Making Needed Enterprise Architecture and E-Government Progress

    National Research Council Canada - National Science Library

    2002-01-01

    .... Our best practices research of successful public and private-sector organizations has similarly identified enterprise architectures as essential to effective business and technology transformation...

  13. E-governmental value chain models : E-government from a business (modelling) perspective

    NARCIS (Netherlands)

    Wassenaar, Arjen

    2000-01-01

    The paper considers electronic governmental activities from a business perspective, resulting in a so-called governmental value chain model. This model aims to support practitioners for better understanding and realisation of joint organisational and information system innovations in the public

  14. Traditional Learning Models, E-Government and E-Learning in the New Economy

    Directory of Open Access Journals (Sweden)

    2007-01-01

    Full Text Available In the new economy there are various forms of training for human resources. In this paper we are trying to make a parallel into new forms of training and traditional ones. We will discus about this in the new economy context.

  15. Information Systems Engineering for e-government : Strategy, Concepts and Foundations

    Directory of Open Access Journals (Sweden)

    Abdelaziz Khadraoui

    2005-10-01

    Full Text Available La réussite des projets d’e-Gouvernement est fortement liée à la qualité des Systèmes d’Information (SI mis en place par l’institution. Nous présentons dans ce papier, une nouvelle stratégie et de nouveaux concepts pour développer les SI pour l’e-Gouvernement. Cette stratégie est construite selon un cadre de référence comprenant quatre niveaux: le niveau ontologique, le niveau informationnel, le niveau des activités et le niveau d’implémentation informatique. Dans le cas des institutions, le niveau ontologique est construit à partir d’un ensemble de textes légaux. En effet, la particularité des métiers institutionnels est d’être régis par un cadre législatif qui constitue une source de connaissances précieuse et indiscutable. Un SI développé pour supporter les activités d’un domaine institutionnel doit se conformer à ce cadre législatif. Le but recherché est de construire un noyau informationnel fondé sur des concepts stables. Afin de rendre le SI opérationnel, un ensemble d’aspects organisationnels doit s’ajouter autour de ce noyau informationnel. Dans ce papier, nous nous intéressons principalement à l’étude des couches organisationnelles construites autour de ce noyau. Afin d’illustrer l’approche proposée, nous présentons un exemple d’un SI d’une université appliquant le traité des accords de Bologne.

  16. DEVELOPMENT OF E-GOVERNANCE INSTRUMENTS IN PUBLIC ADMINISTRATION LOCAL INSTITUTIONS IN BIHOR COUNTY

    Directory of Open Access Journals (Sweden)

    Saveanu Tomina Gabriela

    2014-12-01

    Full Text Available The concept of marketing applied in education offers a lot of possibilities of social innovation. It is a tool helping educational organization to acquire resources and to provide value. In this article presented a model of seven metaphors to be used by a universities in order to acquire resources and to provide value to its stakeholders and applied it in the case of a Romanian university called The University. The aim of the paper is to identify sources of social innovations by using this model in the field of educational marketing.

  17. Ambitious plans for the e-government in Estonia / Marko Mihkelson

    Index Scriptorium Estoniae

    Mihkelson, Marko, 1969-

    2001-01-01

    Interneti kiirest levikust Eestis. E-valitsus ja e-riik. Elektrooniline kaubandus ja pangandus. Diagrammid: arvutikasutajad ja Hansapanga kliendid Eestis; Interneti kasutajad ja Hanza.net-i kliendid Eestis

  18. Telemedicine and EHR Integrated Approach for An Effective E-Governance Healthcare Framework

    Directory of Open Access Journals (Sweden)

    Alpana Kakkar

    2017-05-01

    Full Text Available In the recent years, people have been more inclined towards the use of technology to reduce human effort. Telemedicine is one such concept which has gained popularity among the people, providing them easy access to health care. Telemedicine refers to the concept of providing health care from a distance through an integrated approach using information and communication technology (ICT. India, being a geographically wide country has its difficulties when it comes to providing health care facilities to people belonging to the different regions. This is one of the few reasons why India is the best stage to introduce a concept like telemedicine. The use of this technology to counter the various challenges has been highly regarded and termed as something which can revolutionize the medical field. Integrating telemedicine with electronic health record (EHR, which is a digital document of a person’s medical history is said to be a perfect combination which can help improve clinical efficiency. The country has seen initiatives taken up by various organizations, with the main motive of connecting the rural to the urban. Through this paper, we have discussed the potential we have with this technology, and also propose an EHR integrated telemedicine model to make the best use of it in an emergency healthcare situation to help save lives. We have also touched a few factors which can help the government better the current health scenario.

  19. Use of social media and e-Government in disasters: 2016 Louisiana floods case study.

    Science.gov (United States)

    Bosch, Daniel

    The case study analyzes the use of social media as a component of disaster response during and after the Louisiana Floods of August 2016. The study analyzes the survey responses of thirty social media users on a series of questions regarding social networks they regularly used during the flooding events, the extent to which users contacted government agencies via those networks, other uses of social media connected with the disaster, and whether social media served as a primary means of communication during cell carrier service interruptions. The results of this study show that there was a correlation between service disruption and increased use of social media as a means of communication. Additionally, the survey showed that social media networks have been utilized for a wide range of purposes during disasters, including locating family and loved ones, requesting help, disseminating information, and psychosocial interaction. Finally, a majority of respondents did not use social media to contact government agencies, and a number of respondents rated federal government engagement through social media as either dissatisfactory or were neutral on the question.

  20. Scrutinizing Open Government Data to Understand Patterns in eGovernment Uptake

    DEFF Research Database (Denmark)

    Zinner Henriksen, Helle

    2015-01-01

    reflects on the impact of communication via local print media and discusses the body of literature which focuses on print media as a vehicle for communication to citizens. The study opens for a discussion of how open government data-sets give new opportunities for generating scholarly insights but also how...

  1. The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children's Services

    Science.gov (United States)

    Wastell, David; White, Sue; Broadhurst, Karen

    This paper describes a detailed ethnographic study of the design problems of a major national IT system in the UK- The Integrated Children’s System (ICS). The implementation of the ICS has disrupted social work practice and engendered growing professional resistance, prompting a fundamental review of its design. Marshall McLuhan’s concept of chiasmus is a central feature of our analysis of the vicissitudes of ICS. Chiasmus refers to the tendency of any system, when pushed too far, to produce unintended contradictory effects, and is an intrinsic feature of the behaviour of complex, socio-technical systems. The dysfunctions of the ICS provide a pertinent, large-scale example. The ICS constitutes an attempt, via technological means, to re-organize child welfare services in the UK. Whilst aimed at improving child safety, the ICS has had the opposite effect of increasing the potential for error. This chiasmus has been exposed through the multi-site ethnography reported here, which shows how rigidly designed processes, enforced by IT systems, force social work professionals into unsafe investigative and recording practices which increase the risk of errors. The paper ends by proposing an alternative approach to design, based on socio-technical precepts, emphasizing the principles of minimum critical specification, user-centeredness and local autonomy.

  2. The deployment and internationalization speed of e-business in the digital entrepreneurship era

    OpenAIRE

    Ziyae, Babak; Sajadi, Seyed; Mobaraki, Mohammad

    2014-01-01

    Digital Entrepreneurship has revolutionized worldwide businesses. Worked by the fast development of computer knowledge, Electronic Businesses (here in after acronym as EBSs) are experiencing the increasing growth in the global economy. The purpose of this paper is to investigate the effect of entrepreneurs' international experience, innovation capability, and market capability on the internationalization speed of EBSs. The current study is considered as an empirical research and the research ...

  3. Innovations in e-Business: Can Government Contracting be Adapted to Use Crowdsourcing and Open Innovation?

    Science.gov (United States)

    2010-09-01

    product standards and modular architecture benefit from wide market acceptance in commercial products.  Create a transparent and egalitarian ecosystem ... entrepreneurial spirit, such as Sylvester Stallone’s movie production Rocky, Microsoft’s founder Bill Gates and Oprah Winfrey, TV personality-commentator...innovative and entrepreneurial organizations that have a successful track record of taking technology out of the laboratory into a competitive market

  4. Web threat and its implication for E-business in Nigeria ...

    African Journals Online (AJOL)

    Web threat is any threat that uses the internet to facilitate identity theft , fraud, espionage and intelligence gathering. Web -based vulnerabilities now outnumber traditional computer security concerns. Such threats use multiple types of malware and fraud, all of which utilize HTTP or HTTPS protocols, but may also employ ...

  5. E-tourism: a survey of e-business among South African tour operators.

    CSIR Research Space (South Africa)

    Verhoest, PI

    2007-01-01

    Full Text Available This contribution presents the results of a pilot project on ICT usage by South African SMMEs in the tourism industry. The Electronic Business Survey (EBS) methodology which was tested for applicability in a developing country, in this case South...

  6. Construction industry, e-business and marketing. Are the dot.coms pushing aside personal relationships?

    NARCIS (Netherlands)

    Tijhuis, Willem

    2001-01-01

    In the present globalizing construction industry, parties in construction industry are looking more internationally for enhancing their business-activities. But what stimulates these developments specifically? It seems to be that the role of information-technology is one of the big drivers for it,

  7. The E-Business Opportunity: A Key Role for Business Educators.

    Science.gov (United States)

    McGrath, Leanne C.; Lomerson, William L.

    2001-01-01

    Outlines considerations for pursuing electronic business: website content; cost of authoring, hosting, and registering domains; design (usability, aesthetics, functionality, confidentiality); customer focus; marketing; and maintenance. (Contains 29 references.) (SK)

  8. Preliminary investigations into the business ecosystem in rural South Africa: An e-Business perspective

    CSIR Research Space (South Africa)

    Ngassam, EK

    2010-09-01

    Full Text Available The current expansion of mobile technologies penetration and usage in emerging regions represent an opportunity for leveraging ICT applications adoption by rural communities. Businesses nowadays utilise this opportunity to implement m...

  9. E-Business your business; over de effectiviteit van E-Commerce

    NARCIS (Netherlands)

    drs Boudewijn Raessens

    2003-01-01

    2e ed. Internet heeft in korte tijd een enorme invloed gekregen op onze samenleving. E-mail is in vijf jaar uitgegroeid tot een intensief gebruikt communicatiemiddel. De algemene trend op het gebied van informatie- en communicatietechnologie (ICT) is dat technologie kleiner, sneller, slimmer,

  10. New learning: knowledge management and e-business in Portuguese higher education

    NARCIS (Netherlands)

    Mendes, M.M.; Gomes, J.F.; Batiz-Lázo, B.; Gupta, J.N.D.; Sharma, S.K.

    2003-01-01

    Creating knowledge based organizations brings together high quality concepts closely related to organizational learning, knowledge workers, intellectual capital, virtual teams and will include the methodologies, systems and approaches needed to create and manage knowledge-based organizations of the

  11. E-Business, the impact of regional growth on the improvement of Information and Communication Development

    Science.gov (United States)

    Setiawan, MI; Hasyim, C.; Kurniasih, N.; Abdullah, D.; Napitupulu, D.; Rahim, R.; Sukoco, A.; Dhaniarti, I.; Suyono, J.; Sudapet, IN; Nasihien, RD; Wulandari, DAR; Reswanda; Mudjanarko, SW; Sugeng; Wajdi, MBN

    2018-04-01

    ICT becomes a key element to improve industrial infrastructure efficiency and sustainable economic productivity. This study aims to analysis the impact of regional improvement on information and communication development in Indonesia. This research is a correlational study. Population of this research include 151 regions in Indonesia. By using a total sampling, there were 151 sample regions. The results show there are the strong impact of regional growth on increasing Gross Regional Domestic Product (GRDP) of information and communication. It can be seen from all regional improvement sub variables that have a high correlation in increasing GRDP of Information and Communication in Indonesia. Only two sub-variables that have low correlation to GRDP of Information and Communication variable i.e. GRDP of Agriculture, Forestry and Fishing (0.01) and GRDP of Mining and Quarrying (0.04). The correlation coefficient (R) is 0.981, means the variable of information and communication GRDP has a very strong correlation with regional growth variable. Thus the value of Adjusted R Square is 95.8%, means there are impact of regional growth variables in increasing GRDPof Information and Communication, while the increase of 4.2% of Information and Communication GRDP is influenced by other factors aside from regional improvement.

  12. The Impact of e-Business on DoD Acquisition Processes

    National Research Council Canada - National Science Library

    Kerber, Ronald

    2002-01-01

    .... The Terms of Reference (TOR) for the study requested that the Task Force "review the DoD's current implementation status of e-commerce tools and make any appropriate recommendations that enhance this opportunity for cost...

  13. Balancing of Heterogeneity and Interoperability in E-Business Networks: The Role of Standards and Protocols

    OpenAIRE

    Frank-Dieter Dorloff; Ejub Kajan

    2012-01-01

    To reach this interoperability visibility and common understanding must be ensured on all levels of the interoperability pyramid. This includes common agreements about the visions, political and legal restrictions, clear descriptions about the collaboration scenarios, included business processes and-rules, the type and roles of the Documents, a common understandable vocabulary, etc. To do this in an effective and automatable manner, ICT based concepts, frameworks and models have to be defined...

  14. Factors Influencing e-Business Adoption in the Greek Hotel Sector

    Science.gov (United States)

    Samanta, Ir.; Kyriazopoulos, P.

    The purpose of this research is to identify the impact of business process improvement in the area of e-marketing in the hotel industry. The research identifies the barriers which block organizational change effort. A sample of thirty hotels in the city of Athens was used.This paper presents a SWOT analysis of the hotel sector, identifying the strengths, weaknesses, opportunities and threats that firms faced in the process of change. The results show that the majority of firms use, to a small extent, the e-marketing concept to improve their communication strategy and reach market segments.

  15. A Framework of Successful E-Business Incubator for Indonesian Public Universities

    OpenAIRE

    Lina Gozali; Maslin Masrom; Habibah Norehan Haron; Teuku Yuri M Zagloel

    2015-01-01

    . In many developed countries, many business incubators take part to help starts-up company to develop their own business; especially the baby born business cannot compete with the giant industries that have become the old business players. Universities play an important role in motivating young graduates to become technology entrepreneur. Unemployment in Indonesia is still the main issue for the government program to increase welfare in the future. In year 2014 the data from Statistic Center...

  16. Competitive advantage with e-business : a survey of large American and Swedish firms

    OpenAIRE

    Beheshti, Hooshang; Salehi-Sangari, Esmail; Engström, Anne

    2006-01-01

    Advances in information and communications technology have allowed for a wide range of electronic business models and applications. These applications are providing a competitive advantage for organizations by creating efficiencies and cost reductions. Electronic business should be part of the overall corporate strategy and be integrated into core business processes. This study provides interesting insights into electronic business applications in large corporations and discusses similarities...

  17. Product line based ontology reuse in context-aware e-business environment

    DEFF Research Database (Denmark)

    Zhang, Weishan; Kunz, Thomas

    2006-01-01

    Improving the reusability of ontology is recognized as increasingly important due to the prevalence of OWL research and applications. But there exists no convincing methodology and tool support in this direction yet. In this paper, we apply ideas from the research and practice with software product...... lines in order to explore this issue. The ontology is developed and managed according to the commonalities and variabilities underlying a specific problem domain. Meta-ontology is used in order to improve the reusability, evolve-ability and customizability of ontology. Another advantage is being able...... to generate needed ontology with the created meta-ontology implemented with XVCL (XML based Variant Configuration Language) technology. We demonstrate our product line based reuse approach with an example B2C application....

  18. A COMPARISON OF ICT USE (E-BUSINESS TOOLS) IN COMPANIES OF SELECTED COUNTRIES

    OpenAIRE

    Jan Petrtyl; Ludvík Eger

    2015-01-01

    Information and communication technologies (ICT) are definitely a phenomenon that has changed our world. According to the European Commission (2008, p.13): “ICT is an umbrella term that encompasses a wide array of systems, devices and services used for data processing (the information side of ICT) as well as telecommunications equipment and services for data transmission and communication (the communication side)”. Institutions such as for instance Eurostat deal with statistical monitoring an...

  19. Integrating a Project Management Approach to E-Business Application Course

    Science.gov (United States)

    Chen, Kuan C.; Chuang, Keh-Wen

    2008-01-01

    Teaching students project managements requires a hands-on approach. Incorporating project management concepts and processes into a student team Web development project adds a dimension that exposes students to the realities of effective Web development. This paper will describe the project management approach used in a Web development course in…

  20. Social Media and eBusiness: Cultural Impacts on the Influence Process in Consumer Communities

    Science.gov (United States)

    Chen, Yong; Chen, Hong; Xu, Li

    2016-08-01

    Social media has been used as an important tool by firms to influence consumers’ attitude and behavior. Influence occurs in consumer communities in social media because community members have the control of discovering, producing, sharing, and distributing information and because the spread out of their experiences and opinions in the format of electronic word-of-mouth forms emerging conformance. Prior research has explored how the influence occurring in online social media communities impacts consumers’ attitude and behavior (e.g., product attitude and purchase decision, effectual thinking and behavior, brand trust and brand loyalty). But because social media has the ability of global reach, cross-border factors should not be neglected in studying the influence process. As such, this paper adopts national cultural dimensions identified by Hofstede (1984), individualism/collectivism and power distance particularly, the index of cultural distance, and the social influence theory to explore how culture impacts the influence occurring in consumer communities in social media.