WorldWideScience

Sample records for defense outsourcing efforts

  1. Tsunami Defense Efforts at Samcheok Port, Korea

    Science.gov (United States)

    Cho, Y. S.

    2016-02-01

    Tsunamis mainly triggered by impulsive undersea motions are long waves and can propagate a long distance. Thus, they can cause huge casualties not only neighboring countries but also distant countries. Recently, several devastating tsunamis have been occurred around the Pacific Ocean rim. Among them, the Great East Japan tsunami occurred on March 11, 2011 is probably recorded as one of the most destructive tsunamis during last several decades. The Tsunami killed more than 20,000 people (including missing people) and deprived of property damage of approximately 300 billion USD. The eastern coast of the Korean Peninsula has been attacked historically by unexpected tsunami events. These tsunamis were generated by undersea earthquakes occurred off the west coast of Japan. For example, the Central East Sea Tsunami occurred on May 26, 1983 killed 3 people and caused serious property damage at Samcheok Port located at the eastern coast of Korea. Thus, a defense plan against unexpected tsunami strikes is an essential task for the port authority to protect lives of human beings and port facilities. In this study, a master plan of tsunami defense is introduced at Samcheok Port. A tsunami hazard map is also made by employing both propagation and inundation models. Detailed defense efforts are described including the procedure of development of a tsunami hazard map. Keywords: tsunami, hazard map, run-up height, emergency action plan

  2. Public or private: the outsourcing dilemma within the Department of Defense

    OpenAIRE

    Snyder, Elizabeth A.

    1995-01-01

    This thesis investigates the outsourcing experience of Commander, U.S. Naval Air Force, Pacific Fleet's experience in implementing an outsourcing initiative as directed by the Chief of Naval Operations. Concerns regarding outsourcing identified are cost growth and administrative. Cost growth concerns include statutory wage rate increases for contractors; changes in contract requirements; deficiencies in written statement of contract requirements; poor contract administration and surveillance;...

  3. Insourcing and Outsourcing for U.S. Department of Defense IT Projects: A Model

    Science.gov (United States)

    2011-01-01

    enemies we face. The practice of outsourcing has been defined by the Opus College of Business as “contracting out in-house functions that companies do...Jason Eickhoff at the Opus School of Business: “Beyond the reduction of labor costs, there is not much general understanding in organizations about when...Federal Computer Week. (18 June 2009): 1. Kumar, Sameer and Eickhoff, Jason H. of Opus College of Business. “Outsourcing: When and How Should it Be

  4. Outsourcing Alternatives.

    Science.gov (United States)

    Enderle, Jerry

    2001-01-01

    Reveals how outsourcing can save time, money, and headaches and addresses when outsourcing may be the right decision for a school. Recommended criteria for deciding on whether to outsource school services are listed. (GR)

  5. Accounting outsourcing

    OpenAIRE

    Richtáriková, Paulína

    2012-01-01

    The thesis deals with accounting outsourcing and provides a comprehensive explanation of the topic. At first the thesis defines basic concepts (outsourcing, insourcing, offshoring and outplacement) and describes differences between the accounting outsourcing and outsourcing of other business activities. The emphasis is put on a decision whether or not to implement the accounting outsourcing. Thus the thesis describes main reasons why to implement the accounting outsourcing and risks that are ...

  6. Accounting outsourcing

    OpenAIRE

    Klečacká, Tereza

    2009-01-01

    This thesis gives a complex view on accounting outsourcing, deals with the outsourcing process from its beginning (condition of collaboration, making of contract), through collaboration to its possible ending. This work defines outsourcing, indicates the main advatages, disadvatages and arguments for its using. The main object of thesis is mainly practical side of accounting outsourcing and providing of first quality accounting services.

  7. Outsourcing competence

    NARCIS (Netherlands)

    Bergstra, J.; Delen, G.; van Vlijmen, B.

    2011-01-01

    The topic of this paper, competences needed for outsourcing, is organized by first providing a generic competence scheme, which is subsequently instantiated to the area of sourcing and outsourcing. Sourcing and outsourcing are positioned as different areas of activity, neither one of which is

  8. Offshore Outsourcing

    DEFF Research Database (Denmark)

    Petersen, Bent; Benito, Gabriel R. G.; Dovgan, Olesya

    While the extant literature on offshore outsourcing deals with this operation mode in isolation, and typically with a focus on cost effects, we address the broader question of how companies choose and use outsourcing as part of foreign operation mode development and as a contributor...... that outsourcing can be used proactively to promote expanded international operations....

  9. Offshore Outsourcing

    DEFF Research Database (Denmark)

    Petersen, Bent; Benito, Gabriel R. G.; Dovgan, Olesya

    While the extant literature on offshore outsourcing deals with this operation mode in isolation, and typically with a focus on cost effects, we address the broader question of how companies choose and use outsourcing as part of foreign operation mode development and as a contributor...... that outsourcing can be used proactively to promote expanded international operations....

  10. Defense Additive Manufacturing: DOD Needs to Systematically Track Department-wide 3D Printing Efforts

    Science.gov (United States)

    2015-10-01

    DEFENSE ADDITIVE MANUFACTURING DOD Needs to Systematically Track Department-wide 3D Printing Efforts Report to...2015 to 00-00-2015 4. TITLE AND SUBTITLE Defense Additive Manufacturing: DOD Needs to Systematically Track Department-wide 3D Printing Efforts 5a... 3D ) printing —has the potential to improve aspects of DOD’s mission and operations. DOD and other organizations, such as America Makes, are

  11. Does outsourcing affect hospital profitability?

    Science.gov (United States)

    Danvers, Kreag; Nikolov, Pavel

    2010-01-01

    Organizations outsource non-core service functions to achieve cost reductions and strategic benefits, both of which can impact profitability performance. This article examines relations between managerial outsourcing decisions and profitability for a multi-state sample of non-profit hospitals, across 16 states and four regions of the United States. Overall regression results indicate that outsourcing does not necessarily improve hospital profitability. In addition, we identify no profitability impact from outsourcing for urban hospitals, but somewhat positive effects for teaching hospitals. Our regional analysis suggests that hospitals located in the Midwest maintain positive profitability effects with outsourcing, but those located in the South realize negative effects. These findings have implications for cost reduction efforts and the financial viability of non-profit hospitals.

  12. Defense Acquisitions: How DOD Acquires Weapon Systems and Recent Efforts to Reform the Process

    Science.gov (United States)

    2013-01-02

    Weapon Systems and Recent Efforts to Reform the Process 5a. CONTRACT NUMBER 5b. GRANT NUMBER 5c. PROGRAM ELEMENT NUMBER 6. AUTHOR(S) 5d. PROJECT ...oversee and mange acquisition programs. At each milestone, a program must meet specific statutory and regulatory requirements before the program can...the FY2007 defense authorization bill stated Simply put, the Department of Defense (DOD) acquisition process is broken. The ability of the

  13. CLINICAL OUTSOURCING

    National Research Council Canada - National Science Library

    2017-01-01

    ... be the second largest biopharmaceutical outsourcing provider. Based on the May 9 closing price of INC Research common stock, the transaction values inVentiv at an enterprise value of approximately...

  14. Outsourcing of Training

    Energy Technology Data Exchange (ETDEWEB)

    GAMIN, J.E.

    1999-06-17

    Several lessons are covered that has been learned at Fluor Daniel Hanford during their outsourcing effort. We have overcome problems because of our joint commitment to success. We continue to work our way through issues as they arise. On the positive side, several good things have happened as a result of outsourcing. Our training provider (EXITECH) has proven to be very responsive to our many different customers. We have been able to establish and support a 6-month training schedule for the first time. This has allowed the different facilities who send workers to training with more flexibility in planning their workers' time away from their jobs. In addition to the master training schedule, each facility on the Hanford Site has its own special or emergent training needs, and EXITECH has been very responsive in meeting these individual facilities' needs. Student and supervisor feedback on the quality and effectiveness of environmental, safety and health training provided by EXITECH has been very positive. Worker and supervisor feedback indicates the ''hands-on'' training serves their needs, and focuses on what they need to know to be able to perform work safely and efficiently. EXITECH strives very hard at presenting training so students can become successful in their training efforts. The workforce has noticed EXITECH's training philosophy is based on shared success with the trainee, not failure. Along the way, FDH has saved money as a result of this outsourcing. During our first year of the contract, we estimated a $400,000 savings. The decision as to outsource training is likely the most important you will make for your organization. In our situation, it fit the business goals we had established in our bid for the Hanford contract. However, if we were to begin again, we would factor some of the valuable lessons learned experienced during the first 16 months of our current outsourcing.

  15. Offshore Outsourcing

    DEFF Research Database (Denmark)

    Benito, Gabriel; Dovgan, Olesya; Petersen, Bent

    2013-01-01

    Based on a case study of the Danish company SimCorp and the development of its operations in Kiev, Ukraine, we analyze offshore outsourcing in a broader, longitudinal foreign operation mode context, and how it may contribute to mode change in the host country over a certain span of time. Sim......Corp had outsourced part of its software development work to two Ukrainian companies. The case study approach allowed us to explore the dynamic processes in depth. The study shows that involvement in the foreign market generates learning in various forms that provide a foundation for eventual mode...... development or change—beyond outsourcing specific learning. At the same time, restrictions on 3rd parties’, that is, independent vendors’ access to confidential client data, as well as protection of specific investments in human assets, may eventually become a driver for mode change, as in the SimCorp case...

  16. Outsourcing Flagship

    Institute of Scientific and Technical Information of China (English)

    ANITA; ZUO

    2007-01-01

    Chen Shuning,founder of China’s most successful software outsourcing company,is steering his flagship company toward the goal of developing national software products 'Let’s drive to success together.'You see such encouraging slo-gans everywhere in the c

  17. Specialization, outsourcing and wages

    DEFF Research Database (Denmark)

    Munch, Jakob Roland; Skaksen, Jan Rose

    2009-01-01

    This paper studies the impact of outsourcing on individual wages. In contrast to the standard approach in the literature, we focus on domestic outsourcing as well as foreign outsourcing. We argue that if outsourcing is associated with specialization gains arising from an increase in the division...... of labor, domestic outsourcing tends to increase wages for both unskilled and skilled labor. We use a panel data set of workers in Danish manufacturing industries to show that domestic and foreign outsourcing affect wages as predicted....

  18. The Department of Defense Information Security Process: A Study of Change Acceptance and Past-Performance-Based Outsourcing

    Science.gov (United States)

    Hackney, Dennis W. G.

    2011-01-01

    Subchapter III of Chapter 35 of Title 44, United States Code, Federal Information Security Management Act of 2002; Department of Defense (DoD) Directive 8500.01E, Information Assurance, October 24, 2002; DoD Directive 8100.1, Global Information Grid Overarching Policy, September 19, 2002; and DoD Instruction 8500.2, Information Assurance…

  19. The Morning After: What Happens When Outsourcing Relationships End?

    Science.gov (United States)

    Barney, Hamish T.; Low, Graham C.; Aurum, Aybüke

    Many firms are reevaluating their initial outsourcing decisions for various reasons, including whether the goals set for the outsourcing effort were achieved, changes in the business environment, internal changes, and/or mergers. An increasing number of outsourcing deals are being terminated and backsourced or re-outsourced. According to a recent international industry survey 49% of companies engaged in outsourcing have terminated outsourcing contracts prematurely. Research has not reflected this trend with few studies concentrating on what firms do after they terminate or fail to extend an outsourcing contract. It is argued that there is a need to study this important and increasingly frequent decision. The main contribution of this chapter is to present an outsourcing decision model and demonstrate its applicability with respect to a recent sourcing decision.

  20. Partnering through Outsourcing.

    Science.gov (United States)

    Palm, Richard L.

    2001-01-01

    Outsourcing has come to higher education and is being used to address cost concerns, quality of service, and other service management issues. Defines outsourcing terminology, provides reasons for outsourcing, and describes the outsourcing movement in the context of higher education. (Contains 45 references.) (GCP)

  1. Partnering through Outsourcing.

    Science.gov (United States)

    Palm, Richard L.

    2001-01-01

    Outsourcing has come to higher education and is being used to address cost concerns, quality of service, and other service management issues. Defines outsourcing terminology, provides reasons for outsourcing, and describes the outsourcing movement in the context of higher education. (Contains 45 references.) (GCP)

  2. Specialization, Outsourcing and Wages

    DEFF Research Database (Denmark)

    Munch, Jakob Roland; Rose Skaksen, Jan

    2005-01-01

    This paper studies the impact of outsourcing on individual wages. In contrast to the standard approach in the literature, we focus on domestic outsourcing as well as foreign outsourcing. By using a simple theoretical model, we argue that, if outsourcing is associated with specialization gains...... arising from an increase in the extent of the market for intermediate goods, domestic outsourcing tends to increase wages for both unskilled and skilled labor. We use a panel data set of workers in Danish manufacturing industries to show that domestic and foreign outsurcing affect wages as predicted...... by the theory.Keywords: Outsourcing, Comparative advantage, Specialization, Wages.JEL Classification: F16, J31, C23....

  3. Calculating Outsourcing Strategies and Trials of Strength

    DEFF Research Database (Denmark)

    Christensen, Mark; Skærbæk, Peter; Tryggestad, Kjell

    was termed ‘internal optimization’ to first increase efficiency and be followed by anticipated sequential tenders to test the free market against internal provision. This option implied a time perspective where outsourcing, if not economically feasible, would be postponed and subsequently tested....... The alternative option was an immediate outsourcing strategy with facility services being the object of large cross-functional contracts for all Danish military establishments. By succeeding in presenting ‘internal optimization’ as an outsourcing option (as opposed to the usual ‘make’ option) this case...... demonstrates the power of projects and their use of accounting calculation. We study how the two options emerged and were valued differently by the supra-national outsourcing program and the local Defense projects over 22 years and how that valuation process involved accounting. Drawing on Actor-Network Theory...

  4. Strategies for Effective Outsourcing.

    Science.gov (United States)

    Moneta, Larry; Dillon, William L.

    2001-01-01

    Emphasizes strategies that can be employed for effective outsourcing in higher education settings. Several models of outsourcing are identified and described, and examples of institutions using each model are provided. (GCP)

  5. Outsourcing of labour recruitment

    OpenAIRE

    Gemrich, Jan

    2008-01-01

    The aim of the project is to introduce the reader to the world of possibilities, advantages and disadvantages of current outsourcing, to highlight the factors limiting the use of outsourcing and the risks. Practical example then tries to introduce the reader to the creation and the process of the outsourcing relationship and to define the benefits and limitations resulting from the outsourcing of labour recruitment as part of personnel work.

  6. Stratified outsourcing theory

    NARCIS (Netherlands)

    Bergstra, J.; Delen, G.; van Vlijmen, B.

    2011-01-01

    The terminology of sourcing, outsourcing and insourcing is developed in detail on the basis of the preliminary definitions of outsourcing and insourcing and related activities and competences as given in our three previous papers on business mereology, on the concept of a sourcement, and on outsourc

  7. The Internal Audit Outsourcing

    Directory of Open Access Journals (Sweden)

    Grzegorz Gołębiowski

    2010-06-01

    Full Text Available The article explores an issue of the internal audit outsourcing. It indicates the differences between internal audit, outsourcing and cosourcing of this service as well as their advantages and disadvantages. Drawing from the research on internal audit outsourcing the recent market trends were identified as well as motivations for choosing different forms of internal auditing.

  8. Organizing for Outsourcing

    DEFF Research Database (Denmark)

    Turkulainen, Virpi; Bals, Lydia

    Outsourcing remains one of the most prevalent business practices. Still, many businesses fail to realize the benefits anticipated from their outsourcing initiative. Research reports that one major reason for these outsourcing challenges are in the design of the focal organization. In this paper, we...... take an organization design view to outsourcing and elaborate on the organizational design implications for outsourcing. We present a multi-year case study from 2010 to 2013 of a global chemical and pharmaceutical company (GCC), which went through an organization redesign and subsequently successfully...... outsourced some organizational tasks. Specifically, we take the case of the Purchasing & Supply Management (PSM) function to illustrate how an activity-based organization design can facilitate outsourcing of some parts of the PSM function....

  9. Holding the Competitive Edge Through Outsourcing

    DEFF Research Database (Denmark)

    Svensson, Carsten; Christensen, Henrik Bjørn

    2002-01-01

    Outsourcing - once considered a defensive tool for cost reduction - has proven to be an effective acquisition tool enabling aggressive technology development, A multi case study in 7 Danish machinery equipment manufacture illustrate a number of similar issues/challengers in their development e...

  10. Holding the Competitive Edge Through Outsourcing

    DEFF Research Database (Denmark)

    Svensson, Carsten; Christensen, Henrik Bjørn

    2002-01-01

    Outsourcing - once considered a defensive tool for cost reduction - has proven to be an effective acquisition tool enabling aggressive technology development, A multi case study in 7 Danish machinery equipment manufacture illustrate a number of similar issues/challengers in their development e...

  11. METHODOLOGICAL BASES OF OUTSOURCING

    Directory of Open Access Journals (Sweden)

    Lanskaya D. V.

    2014-09-01

    Full Text Available Outsourcing is investigated from a position of finding steady and unique competitive advantages of a public corporation due to attraction of carriers of unique intellectual and uses social capitals of the specialized companies within the institutional theory. Key researchers and events in the history of outsourcing are marked out, the existing approaches to definition of the concept of outsourcing, advantage and risks from application of technology of outsourcing are considered. It is established that differences of outsourcing, sub-contraction and cooperation are not in the nature of the functional relations, and in the depth of considered economic terms and phenomena. The methodology of outsourcing is considered as a part of methodology of cooperation of enterprise innovative structures of being formed sector of knowledge economy

  12. Defense Acquisition Workforce: Actions Needed to Guide Planning Efforts and Improve Workforce Capability

    Science.gov (United States)

    2015-12-01

    past, some hiring decisions made by DOD components using the Defense Acquisition Workforce Development Fund exceeded initial 2010 career field...contracting and engineering career fields are largely the result of high attrition rates and difficulty in hiring qualified personnel. Despite these...revised career field goals or issued guidance on the use of the Defense Acquisition Workforce Development Fund to guide future hiring decisions . In

  13. Enterprise Information Systems Outsourcing

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries.Heje, Jan

    2009-01-01

    Outsourcing is now a feasible mean for Enterprise Information Systems (EIS) cost savings, but do however increase the complexity substantially when many organizations are involved. We set out to study EIS outsourcing with many interorganizational partners in a large Scandinavian high...... the rational cost saving explanation; but then with a more careful analysis focusing on institutional factors, other explanations "behind the curtain" were revealed, such as management consultants with a "best practice" agenda, people promoting outsourcing thereby being promoted themselves, and outside...

  14. Outsourcing central banking

    DEFF Research Database (Denmark)

    Khoury, Sarkis Joseph; Wihlborg, Clas

    2005-01-01

    The literature on Currency Boards (CB) stops at the water edge in terms of dealing with the totality of the functions of a central bank. Monetary policy, and banking supervisioncan be "outsourced" in an open economy with substantial foreign direct investment (FDI)in the banking sector if political...... the feasibility of, and constraints on, outsourcing of central bank functions. A brief discussion of the Argentinian experience is used for contrast.Key words: Currency Board, Foreign Banks, Supervision, Regional Integration,outsourcing....

  15. Outsourcing central banking

    DEFF Research Database (Denmark)

    Khoury, Sarkis Joseph; Wihlborg, Clas

    2005-01-01

    The literature on Currency Boards (CB) stops at the water edge in terms of dealing with the totality of the functions of a central bank. Monetary policy, and banking supervisioncan be "outsourced" in an open economy with substantial foreign direct investment (FDI)in the banking sector if political...... the feasibility of, and constraints on, outsourcing of central bank functions. A brief discussion of the Argentinian experience is used for contrast.Key words: Currency Board, Foreign Banks, Supervision, Regional Integration,outsourcing....

  16. Outsourcing information security

    CERN Document Server

    Axelrod, Warren

    2004-01-01

    This comprehensive and timely resource examines security risks related to IT outsourcing, clearly showing you how to recognize, evaluate, minimize, and manage these risks. Unique in its scope, this single volume offers you complete coverage of the whole range of IT security services and fully treats the IT security concerns of outsourcing. The book helps you deepen your knowledge of the tangible and intangible costs and benefits associated with outsourcing IT and IS functions.

  17. Ethics in IT Outsourcing

    CERN Document Server

    Gold, Tandy

    2012-01-01

    In IT divisions and organizations, the need to execute in a competitive and complex technical environment while demonstrating personal integrity can be a significant personal and organizational challenge. Supplying concrete guidelines for those at an ethical crossroads, Ethics in IT Outsourcing explores the complex challenges of aligning IT outsourcing programs with ethical conduct and standards. This one-stop reference on the ethical structure and execution of IT outsourcing incorporates an easy-to-apply checklist of principles for outsourcing executives and managers. It examines certificatio

  18. Enterprise Information Systems Outsourcing

    DEFF Research Database (Denmark)

    Pries-Heje, Jan; Svejvig, Per

    2009-01-01

      Outsourcing is now a feasible mean for Enterprise Information Systems (EIS) cost savings, but do however increase the complexity substantially when many organizations are involved. We set out to study EIS outsourcing with many interorganizational partners in a large Scandinavian high-tech organ......  Outsourcing is now a feasible mean for Enterprise Information Systems (EIS) cost savings, but do however increase the complexity substantially when many organizations are involved. We set out to study EIS outsourcing with many interorganizational partners in a large Scandinavian high...

  19. Organizing for Outsourcing

    DEFF Research Database (Denmark)

    Bals, Lydia; Turkulainen, Virpi

    Outsourcing was and remains a prevalent business practice. Although it has been studied from many angles, the impact of organizational design on outsourcing is not yet well understood. By presenting a multi-year case study from 2010 to 2013 at a global chemical and pharmaceutical company, we...... elaborate on organizational design implications for outsourcing. Specifically, we take the case of the Purchasing & Supply Management (PSM) function to illustrate how an activity-based design can facilitate outsourcing. Simultaneously, this study suggests that bringing such considerations forward could...

  20. Department of Defense and Department of State Planning and Coordination Efforts in West Africa

    Science.gov (United States)

    2016-06-10

    vaccinations, both preventable diseases .8 6 Defense Security Cooperation Agency, FY2014 DOD Overseas...Army Lessons Learned, Operation United Assistance Setting the Theater, 27. 9 sexual slavery, and human trafficking in West African countries .24 This...and lack of trained health care staff resulted in several countries in the West African region to spike the transmission of the EVD. Affected

  1. Defense Acquisitions: Update on DOD’s Efforts to Implement a Common Contractor Manpower Data System

    Science.gov (United States)

    2014-05-19

    inventory, such as the funding source and contracting organization, the Army relied on the Army Contract Business Intelligence System (ACBIS) and...Generation (FPDS- NG), Army Contract Business Intelligence System (ACBIS) FPDS-NG ACBIS, FPDS-NG Funding activity Funding source Defense Finance and

  2. Outsourcing-Insourcing

    DEFF Research Database (Denmark)

    Jenster, Per; Hussey, David E.; Plackett, Patricia

    Outsourcing became fashionable in the late 1980s, came of age in the 1990s, and is now a normal part of corporate life. Written by well-known and respected business authors and incorporating new research from Copenhagen Business School, this book covers the newest elements of outsourcing today an...

  3. Outsourcing the Business Services

    Directory of Open Access Journals (Sweden)

    Ioan I. ANDONE

    2010-01-01

    Full Text Available The nowadays international market of outsourcing services is relatively mature and with age comes wisdom ... Thus, on a grown market, choosing to outsource services can not only be justified by the strive to reduce costs but it aims to meeting more advanced objectives as accurate alignment with business strategies of the enterprise. As a result, outsourcing has reached new forms of expression that can help the enterprises to gain competitive advantage. In the context of a grown market, a new concept appears, namely the multisourcing which it refers to the outsourcing model of the future [1] that businesses must prepare to accept and use. This concept or model of the future refers to working with several suppliers, which are competitors in a spirit of trust and teamwork, in a collaborative process to maximize the benefits associated with outsourcing process.

  4. Human Resource Outsourcing Success

    Directory of Open Access Journals (Sweden)

    Hasliza Abdul-Halim

    2014-07-01

    Full Text Available The existing literature on partnership seems to take the relationship between partnership quality and outsourcing success for granted. Therefore, this article aims at examining the role of service quality in strengthening the relationship between partnership quality and human resource (HR outsourcing success. The samples were obtained from 96 manufacturing organizations in Penang, Malaysia. The results showed that partnership quality variables such as trust, business understanding, and communication have significant positive impact on HR outsourcing success, whereas in general, service quality was found to partially moderate these relationships. Therefore, comprehending the HR outsourcing relationship in the context of service quality may assist the organizations to accomplish HR outsourcing success by identifying areas of expected benefits and improvements.

  5. Outsourcing R&D

    DEFF Research Database (Denmark)

    Hsuan, Juliana; Mahnke, Volker

    2011-01-01

    Outsourcing R&D is an increasingly explored corporate practice. Extant research advanced our initial understanding of its increasing importance and benefits. While the associated literature has blossomed, the enthusiasm of R&D managers is tenured by an increasing realization of the possible...... downsides, risks, and costs that come with increasing use of external sources of innovation. Here, we suggest that research on outsourcing R&D has to move towards a balanced view on the profitability of such arrangements. To this end, we offer a review of what we know and need to know about outsourcing R......&D, suggest a simple, yet integrative model on the relation between outsourcing R&D and performance, and offer a research agenda that is instrumental in guiding companies’ process-management and design strategies when seeking to benefit from the outsourcing of R&D....

  6. Outsourcing R&D

    DEFF Research Database (Denmark)

    Hsuan, Juliana; Mahnke, Volker

    2011-01-01

    Outsourcing R&D is an increasingly explored corporate practice. Extant research advanced our initial understanding of its increasing importance and benefits. While the associated literature has blossomed, the enthusiasm of R&D managers is tenured by an increasing realization of the possible...... downsides, risks, and costs that come with increasing use of external sources of innovation. Here, we suggest that research on outsourcing R&D has to move towards a balanced view on the profitability of such arrangements. To this end, we offer a review of what we know and need to know about outsourcing R......&D, suggest a simple, yet integrative model on the relation between outsourcing R&D and performance, and offer a research agenda that is instrumental in guiding companies’ process-management and design strategies when seeking to benefit from the outsourcing of R&D....

  7. Sofrimento psíquico no trabalho e estratégias defensivas dos operários terceirizados da construção civil Psychic suffering at work and defensive strategies of outsourced worker at building constructions

    Directory of Open Access Journals (Sweden)

    Paloma Castro da Rocha Barros

    2003-06-01

    Full Text Available Este artigo investiga as estratégias defensivas contra o sofrimento utilizadas pelos trabalhadores terceirizados de uma construtora em Brasília, utilizando como referencial teórico-metodológico a Psicodinâmica do Trabalho. Realizam-se entrevistas coletivas semi-estruturadas com 20 trabalhadores, distribuídos em quatro grupos com cinco participantes cada um, submetidas à análise de conteúdo. Os resultados apontam que os trabalhadores encontram-se vulneráveis e inseguros diante do modelo de produção terceirizado, que negligencia seus direitos e exige alta produtividade. O sofrimento torna-se visível por meio de indicadores de mal-estar tais como desgaste físico e mental e falta de reconhecimento, que é enfrentado mediante estratégias de mediação defensivas de negação e controle. O pressuposto inicial de que o modelo de produção baseado nos princípios tayloristas e na acumulação flexível de capital, preponderante no setor da construção civil, potencializa o sofrimento no contexto de produção é, então, confirmado.This paper investigated defensive strategies to confront suffering used by outsourced workers of building constructions builders in Brasília, having as theoretic-methodological reference the Psychodynamics of Work. Semi structured collective interview were undertaken with 20 workers, distributed in four groups with five participants each one. The interview was submitted to content analysis. The results show the workers presenting vulnerability and insecurity to face outsourced production models that would disregard their rights and demand high productivity. The suffering becomes visible by mal-being symptoms indicated as physic and mental stress and lack of recognition, that is copping by negation and control as defensive mediation strategies. The results confirm the initial presuppositions that the production model based on Taylorist principles and flexible accumulation of capital, predominant at the

  8. Outsourcing: a primer for radiologists.

    Science.gov (United States)

    Altman, Daniel J; Gunderman, Richard B

    2008-08-01

    Outsourcing is an increasingly common practice in both health care and radiology. What is outsourcing, and how is it related to such practices as offshoring and offshore outsourcing? What are the risks and rewards of outsourcing, and how do these vary among different types of business and professional models? For radiologists and radiology department personnel to make well-informed judgments about outsourcing, it is vital that we cultivate a deeper understanding of these questions.

  9. Service outsourcing:A new way to shrink regional gaps

    Institute of Scientific and Technical Information of China (English)

    刘志彪

    2009-01-01

    International outsourcing is an important way to realize intra-product division of labor. China’s industrial upgrade and policy efforts directed at outsourcing are not entirely endogenous but have a dependent path prone to be captured and locked at the low end of the global value chain by developed countries at the chain’s high end. In light of the stage and reality of China’s economic development, we should not only upgrade manufacturing outsourcing but also grasp service outsourcing opportunities. We should implement a strategy of coordinated development of manufacturing and service outsourcing rather than hastily transforming China from a "factory of the world" into an "office of the world." Balancing services with manufacturing and linking the global value chain with the domestic value chain is the best tool to address the problem of China’s uneven regional development and establish a multi-tiered modern industrial system.

  10. Collaboration in Outsourcing A Journey to Quality

    CERN Document Server

    Brinkkemper, Sjaak

    2011-01-01

    Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully.

  11. ISM Approach to Model Offshore Outsourcing Risks

    Directory of Open Access Journals (Sweden)

    Sunand Kumar

    2014-07-01

    Full Text Available In an effort to achieve a competitive advantage via cost reductions and improved market responsiveness, organizations are increasingly employing offshore outsourcing as a major component of their supply chain strategies. But as evident from literature number of risks such as Political risk, Risk due to cultural differences, Compliance and regulatory risk, Opportunistic risk and Organization structural risk, which adversely affect the performance of offshore outsourcing in a supply chain network. This also leads to dissatisfaction among different stake holders. The main objective of this paper is to identify and understand the mutual interaction among various risks which affect the performance of offshore outsourcing.  To this effect, authors have identified various risks through extant review of literature.  From this information, an integrated model using interpretive structural modelling (ISM for risks affecting offshore outsourcing is developed and the structural relationships between these risks are modeled.  Further, MICMAC analysis is done to analyze the driving power and dependency of risks which shall be helpful to managers to identify and classify important criterions and to reveal the direct and indirect effects of each criterion on offshore outsourcing. Results show that political risk and risk due to cultural differences are act as strong drivers.

  12. Governing IT outsourcing relationships

    CERN Document Server

    Kuhlmann, Daniel

    2012-01-01

    Hauptbeschreibung The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This study adds to this growing field of interest by developing an IS outsourcing relationship framework in the form of a process model. Three rather disjointed areas of research, namely contractual governance, relational norms, and control, have been set in a common context by interrelating them as the three main governance modes

  13. Building Partner Capacity: Key Practices to Effectively Manage Department of Defense Efforts to Promote Security Cooperation

    Science.gov (United States)

    2013-02-14

    and poverty that impact the security and stability of the region. In recent years, in an effort to better support security and stability in the... Ecuador , Peru, and Venezuela. However, during our 2012 review, we found that the DOD Inspector General cited a number of reasons for not

  14. Business Process Outsourcing

    Directory of Open Access Journals (Sweden)

    Doina FOTACHE

    2006-01-01

    Full Text Available Business Process Outsourcing (BPO is gaining widespread acceptance throughout the US, Europe, South America and Asia Pacific as the top executives of leading multinationals turn to outsourcing as a strategic management tool for improving corporate performance, profitability and shareholder value. BPO started to emerge a few years ago as follow-on to IT outsourcing. The concept is not new; BPO is the contracting of a specific business task. Outsourcing focuses on adding value typically to non-core and non-complex activities by buying in best practices and economies of scale. Because reduce costs, focus on core strategic activities and improve customer service, an increasing number of organizations in both the public and the private sector are looking toward BPO as a solution to their needs.

  15. Intelligent it outsourcing

    CERN Document Server

    Willcocks, Leslie

    2013-01-01

    Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these.IT and outsourcing continue to be problematic, not least because fundamental learning about this subject fails to be applied systematically, and because IT is inherently difficult to manage. The economics are not obvious and emerging technologies have to be addressed, therefore IT goes to the heart of many enterprises and interfaces with multiple business units and processes, and there are continuous skills shortages.Unfortunately complexities are not removed in outsourced situations where additional problems come into play, for example the supplier''s capabilities, whether the IT is right for an outsourcing solution, and whether the contract is robust but flexible enough to allow f...

  16. Enterprise Information Systems Outsourcing

    DEFF Research Database (Denmark)

    Pries-Heje, Jan; Svejvig, Per

    2009-01-01

      Outsourcing is now a feasible mean for Enterprise Information Systems (EIS) cost savings, but do however increase the complexity substantially when many organizations are involved. We set out to study EIS outsourcing with many interorganizational partners in a large Scandinavian high......-tech organization SCANDI, trying to answer the question: Why does SCANDI engage in very complex EIS outsourcing arrangements? To answer this question we observed numerous meetings and collected data from interviews in four parts of SCANDI. After transcribing and analyzing our data we found at first just...... the rational cost saving explanation; but then with a more careful analysis focusing on institutional factors, other explanations "behind the curtain" were revealed, such as management consultants with a "best practice" agenda, people promoting outsourcing thereby being promoted themselves, and outside...

  17. Enterprise Information Systems Outsourcing

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries.Heje, Jan

    2009-01-01

    Outsourcing is now a feasible mean for Enterprise Information Systems (EIS) cost savings, but do however increase the complexity substantially when many organizations are involved. We set out to study EIS outsourcing with many interorganizational partners in a large Scandinavian high......-tech organization SCANDI, trying to answer the question: Why does SCANDI engage in very complex EIS outsourcing arrangements? To answer this question we observed numerous meetings and collected data from interviews in four parts of SCANDI. After transcribing and analyzing our data we found at first just...... the rational cost saving explanation; but then with a more careful analysis focusing on institutional factors, other explanations "behind the curtain" were revealed, such as management consultants with a "best practice" agenda, people promoting outsourcing thereby being promoted themselves, and outside...

  18. Moving Beyond Outsourcing

    DEFF Research Database (Denmark)

    Rai, Sudhanshu

    In this article I discuss the Indian outsourcing phenomena and ask the question now what? Using data from the Euro-India project I demonstrate that a small but significant part of the Indian IT entities are moving beyond outsourcing, to co-creation where Innovation and the desire to create new...... markets is the key driver. This does not imply that outsourcing will disappear but it does mean that firms will engage in globalization using innovative mix of business models and technical platforms. We discuss the implication of this slow transformation to co-creation of innovation for the global...... outsourcing industry. The key thesis of this paper is to discuss co-creation as a form of innovation and how such a form of innovation is likely to bring Indian companies rich dividends....

  19. Assessing and Evaluating Department of Defense Efforts to Inform, Influence, and Persuade: Handbook for Practitioners

    Science.gov (United States)

    2015-01-01

    Importance and Role of Formative Research Several of the SMEs interviewed stressed the importance of formative research and argued that it is...message and will mitigate the chance of failure or unintended consequences. For example, a message designed to make tobacco use look “uncool” to teens ...stakeholder or deci- sionmaker). Efforts to improve transparency should include stressing the importance of feedback, both from individuals who have a

  20. An Introduction to Outsourcing

    Directory of Open Access Journals (Sweden)

    Ionut Constantin

    2007-12-01

    Full Text Available Outsourcing has come a long way. Initially, the practice made a well-publicized mark when U.S. manufacturers began sending their operations to developing-market countries and laying off blue collar employees back home.Multinational corporations are looking at near-shoring, offshoring and outsourcing as a means of restructuring themselves strategically in order to better compete in an increasingly global economy.

  1. Multi-Organization Multi-Discipline Effort Developing a Mitigation Concept for Planetary Defense

    Science.gov (United States)

    Leung, Ronald Y.; Barbee, Brent W.; Seery, Bernard D.; Bambacus, Myra; Finewood, Lee; Greenaugh, Kevin C.; Lewis, Anthony; Dearborn, David; Miller, Paul L.; Weaver, Robert P.; hide

    2017-01-01

    There have been significant recent efforts in addressing mitigation approaches to neutralize Potentially Hazardous Asteroids (PHA). One such research effort was performed in 2015 by an integrated, inter-disciplinary team of asteroid scientists, energy deposition modeling scientists, payload engineers, orbital dynamist engineers, spacecraft discipline engineers, and systems architecture engineer from NASAs Goddard Space Flight Center (GSFC) and the Department of Energy (DoE) National Nuclear Security Administration (NNSA) laboratories (Los Alamos National Laboratory (LANL), Lawrence Livermore National Laboratories (LLNL) and Sandia National Laboratories). The study team collaborated with GSFCs Integrated Design Centers Mission Design Lab (MDL) which engaged a team of GSFC flight hardware discipline engineers to work with GSFC, LANL, and LLNL NEA-related subject matter experts during a one-week intensive concept formulation study in an integrated concurrent engineering environment. This team has analyzed the first of several distinct study cases for a multi-year NASA research grant. This Case 1 study references the Near-Earth Asteroid (NEA) named Bennu as the notional target due to the availability of a very detailed Design Reference Asteroid (DRA) model for its orbit and physical characteristics (courtesy of the Spectral Interpretation, Resource Identification, Security-Regolith Explorer (OSIRIS-REx) mission team). The research involved the formulation and optimization of spacecraft trajectories to intercept Bennu, overall mission and architecture concepts, and high-fidelity modeling of both kinetic impact (spacecraft collision to change a NEAs momentum and orbit) and nuclear detonation effects on Bennu, for purposes of deflecting Bennu.

  2. Manufacturing Outsourcing A Knowledge Perspective

    CERN Document Server

    Rolstadås, Asbjørn; O'Sullivan, David

    2012-01-01

    All companies which reach a critical size are faced with outsourcing decisions that can increase the value of their products and services primarily through lower costs, greater reliability and improved efficiency. Successful outsourcing decisions have an important knowledge dimension, where the outsourcing professionals need to be supported by historical and contextual knowledge regarding their own products performance but also the performance of suppliers. Outsourcing in Manufacturing: the Knowledge Dimension explains in detail how a manager can acquire, create, transfer and use knowledge that optimizes their outsourcing decisions and improves the changes of marketplace success.              Outsourcing in Manufacturing: the Knowledge Dimension gives examples of the key decisions that needs to be taken by managers regarding effective outsourcing. Decisions are divided around the structural and infrastructural aspects of outsourcing and the key knowledge that needs to be managed to support good de...

  3. Outsourcing--An English Perspective.

    Science.gov (United States)

    Hopkins, Kenneth

    2001-01-01

    Outsourcing is a strategy that is used in English universities as well as in the United States. Describes some of the challenges and rewards associated with outsourcing in England, introduces various models for student affairs, and provides a case study of how one university approached outsourcing. (GCP)

  4. Home care outsourcing strategy.

    Science.gov (United States)

    Drake, Paul R; Davies, Bethan M

    2006-01-01

    This paper aims to help public sector managers that are formulating strategies for outsourcing home care from the independent sector. A review was performed of relevant literature on the outsourcing of home care and its political drivers in the U.K. This indicates that the future of home care services, taking into consideration outsourcing and how Best Value will be achieved, has not been researched widely. Therefore, an exploratory approach to research was adopted here using in-depth analysis of a small number of particularly informative local authorities and private providers selected by purposive/judgemental (extreme and critical case) sampling. Personal contact was deemed necessary in order to perform an intensive investigation to pursue in-depth information. The British Government's Best Value regime is driving local authorities towards increasing levels of outsourcing in the provision of home care. A local authority may choose to outsource all of its home care or maintain some in-house provision based on capacity or capabilities that are complementary to those provided by the independent sector. The 100 per cent outsourcing strategy places enabling demands on the local authority, whereas the alternative strategy requires decisions to be made on what should be outsourced. Across the authorities surveyed, six strategies for creating a mixed economy of care have been identified, with the mix being based on complementary capacity and/or capabilities. With Best Value driving authorities to consider lower-cost options, the outcome may be a reduction in the amount of complementary capacity provided in-house, in favour of strategies involving complementary capabilities that deliver the Best Value possible. Re-enablement is emerging as a common, complementary or core capability that is remaining in-house. Outsourcing also requires decisions to be made on the number of independent providers to be used and the type of contracts to be employed. This paper considers the

  5. Stratified Outsourcing Theory

    CERN Document Server

    Bergstra, J A; van Vlijmen, S F M

    2011-01-01

    The terminology of sourcing, outsourcing and insourcing is developed in detail on the basis of the preliminary definitions of outsourcing and insourcing and related activities and competences as given in our three previous papers on business mereology, on the concept of a sourcement, and on outsourcing competence respectively. Besides providing more a detailed semantic analysis we will introduce, explain, and illustrate a number of additional concepts including: principal unit of a sourcement, theme of a sourcement, current sourcement, (un)stable sourcement, and sourcement transformation. A three level terminology is designed: (i) factual level: operational facts that hold for sourcements including histories thereof, (ii) business level: roles and objectives of various parts of the factual level description, thus explaining each partner's business process and business objectives, (iii) contract level: specification of intended facts and intended business models as found at the business level. Orthogonal to th...

  6. Outsourcing and supplier learning

    DEFF Research Database (Denmark)

    Lema, Rasmus

    2012-01-01

    There is increasing agreement that Indian software firms are making the transition from competitive advantage based on low cost to competitive advantage based on innovation. However, there are few insights about how this transition process works. This paper seeks to bring together the outsourcing......, global value chains and firm capability literatures. It draws on empirical material focused on learning and innovation ‘events’ in Indian software firms – their inputs and sources – and makes headway in opening the ‘black box’ of supplier learning in outsourcing relationships. This paper suggests...... that learning from customers was important but insufficient for making the transition. Capability formation depended significantly on other channels and mechanisms outside or independent of outsourcing relationships. This paper shows how firms actively mobilised and combined internal and external sources...

  7. On outsourcing and offshoring

    DEFF Research Database (Denmark)

    Hansen, Zaza Nadja Lee

    This study investigates the challenges engineering companies face when globalising the product development process through offshoring and outsourcing. Furthermore, to investigate the solutions the companies took to address these and the impact these had on the organisation, the engineering...... models like the stage gate model and outsourcing/offshoring literature concerning how to conduct the globalisation process had not been followed, in particular in the early phases as these called for extensive preparation. iii Knowledge management showed a lack of knowledge sharing initiatives within...... of engineering projects when engineering companies offshore or outsource product development process activities.  Analysing these challenges and impacts using different theoretical tools from organisational studies and operations research.  Demonstrating the disconnection between operational and strategic...

  8. BOT Outsourcing Contracts

    DEFF Research Database (Denmark)

    Ørberg Jensen, Peter D.; Petersen, Bent

    2012-01-01

    Build-operate-transfer (BOT) contracting has been widely usen in the engineering and construction industry, but has only recently been introduced in services industry domains. Notably, service provider firms from emerging markets have recently started offering BOT outsourcing contracts. In this p......Build-operate-transfer (BOT) contracting has been widely usen in the engineering and construction industry, but has only recently been introduced in services industry domains. Notably, service provider firms from emerging markets have recently started offering BOT outsourcing contracts....... In this paper we investigate under which circumstances a BOT outsourcing contract (i.e. a contract where the client firm exercises its call option) is beneficial, or the opposite, to the emerging market vendor firm. We draw on various theoretical literatures (transaction cost economics, real options, inter...

  9. Outsourcing and supplier learning

    DEFF Research Database (Denmark)

    Lema, Rasmus

    2012-01-01

    There is increasing agreement that Indian software firms are making the transition from competitive advantage based on low cost to competitive advantage based on innovation. However, there are few insights about how this transition process works. This paper seeks to bring together the outsourcing......, global value chains and firm capability literatures. It draws on empirical material focused on learning and innovation ‘events’ in Indian software firms – their inputs and sources – and makes headway in opening the ‘black box’ of supplier learning in outsourcing relationships. This paper suggests...... that learning from customers was important but insufficient for making the transition. Capability formation depended significantly on other channels and mechanisms outside or independent of outsourcing relationships. This paper shows how firms actively mobilised and combined internal and external sources...

  10. Outsourcing CO2 Emissions

    Science.gov (United States)

    Davis, S. J.; Caldeira, K. G.

    2009-12-01

    CO2 emissions from the burning of fossil fuels are the primary cause of global warming. Much attention has been focused on the CO2 directly emitted by each country, but relatively little attention has been paid to the amount of emissions associated with consumption of goods and services in each country. This consumption-based emissions inventory differs from the production-based inventory because of imports and exports of goods and services that, either directly or indirectly, involved CO2 emissions. Using the latest available data and reasonable assumptions regarding trans-shipment of embodied carbon through third-party countries, we developed a global consumption-based CO2 emissions inventory and have calculated associated consumption-based energy and carbon intensities. We find that, in 2004, 24% of CO2 emissions are effectively outsourced to other countries, with much of the developed world outsourcing CO2 emissions to emerging markets, principally China. Some wealthy countries, including Switzerland and Sweden, outsource over half of their consumption-based emissions, with many northern Europeans outsourcing more than three tons of emissions per person per year. The United States is both a big importer and exporter of emissions embodied in trade, outsourcing >2.6 tons of CO2 per person and at the same time as >2.0 tons of CO2 per person are outsourced to the United States. These large flows indicate that CO2 emissions embodied in trade must be taken into consideration when considering responsibility for increasing atmospheric greenhouse gas concentrations.

  11. OUTSOURCING IN RETAIL

    Directory of Open Access Journals (Sweden)

    Radojko Lukić

    2012-05-01

    Full Text Available Modern strategic techniques have been increasingly applied in recent years, both in manufacture and retail, individually or concurrently. The main goal of their application in the retail business is continuous improvement, in particular by reducing costs of competitiveness and (business and financial performance, while increasing customer satisfaction and meeting the needs of customers/consumers. One of the most important strategic techniques increasingly used not only in manufacturing but also in modern retail is outsourcing, which basically involves purchasing goods and/or services from independent external suppliers. The research in contemporary practice of the retail business has revealed that the application of outsourcing technique contributes to stronger commitment of management towards the activities that are the core of competitiveness, reducing costs, improving competitiveness and creating added value. All this has a long-term impact on improving performance in the retail sector. Starting from the developed theory and conducted practical research, this paper emphasizes the importance and specific problems of application of outsourcing the strategic technique in the modern retail. Their knowledge is very important for an effective implementation of outsourcing as a function of improving overall performance in retail. This is especially true for retailers in developing and transition countries, as it is the case, for example, with Serbia, where the use of outsourcing is at a very low level compared to developed countries. In the future, because of its economic importance, outsourcing will certainly be more applied in the retail sector of respective countries, with the expectation of a growing trend at approximately the same level as it is in developed countries in Europe and America.

  12. Strategic Posture and Outsourcing

    DEFF Research Database (Denmark)

    Mahnke, Volker; Overby, Mikkel Lucas; Özcan, Serden

    2004-01-01

    IT-enabled innovations are of increasing importance for competitive success in a rangeto develop associated competencies -in-house and/or through outsourcing - consequential for creating and sustaining competitive advantage. Against the backdrop of the importance of IT-enabled innovation, the key...... thatgovernance choices are influenced by a company's attempts to create, imitate, and/orleapfrog IT-enabled innovation in varying technological regimes.of industries including express delivery services. How companies choose associated competences - in-house and/or through outsourcing - is conseqcreating...

  13. Threats and opportunities for information systems outsourcing

    CSIR Research Space (South Africa)

    Smuts, H

    2015-10-01

    Full Text Available to outsource, as well as the success of an IS outsourcing arrangement. Managing successful IS outsourcing relationships is concerned with exploiting outsourcing opportunities and avoiding outsourcing threats. The aim of this paper is to share the findings of a...

  14. Specialization, Outsourcing and Wages

    DEFF Research Database (Denmark)

    Munch, Jakob Roland; Rose Skaksen, Jan

    2005-01-01

    arising from an increase in the extent of the market for intermediate goods, domestic outsourcing tends to increase wages for both unskilled and skilled labor. We use a panel data set of workers in Danish manufacturing industries to show that domestic and foreign outsurcing affect wages as predicted...

  15. Outsourcing/Offshoring Insights

    DEFF Research Database (Denmark)

    Tate, Wendy; Bals, Lydia

    2017-01-01

    Findings: Both the geographical and governance dimensions are part of the rightshoring decision which is an important conceptual foundation for this special issue, as it invited insightful pieces on all of these phenomena (e.g. outsourcing, insourcing, offshoring, reshoring), acknowledging that t...

  16. The Outsourcing Question

    Science.gov (United States)

    Sack-Min, Joetta

    2008-01-01

    It sounds tempting, especially in tough fiscal times: Hand over all the responsibility for food service management to a private company promising to provide nutritious and appetizing meals, keep up with increasingly complex regulations, and perhaps even make a profit. Privatization, or outsourcing, has worked well for some districts for years, but…

  17. Outsourcing to China.

    Science.gov (United States)

    Liu, Jacqueline

    2004-12-01

    To enhance competitive advantage in the face of increasing globalisation, companies need to consider moving certain operations to China, if they have not done so already. This article describes the evolving nature of outsourcing to China and what companies need to consider to be successful in this business model.

  18. Outsourcing of experimental work

    DEFF Research Database (Denmark)

    Nielsen, Henrik

    2011-01-01

    With the development of new technologies for simultaneous analysis of many genes, transcripts, or proteins (the "omics" revolution), it has become common to outsource parts of the experimental work. In order to maintain the integrity of the research projects, it is important that the interphase...

  19. Technology transfer of dynamic IT outsourcing requires security measures in SLAs

    NARCIS (Netherlands)

    F. Dickmann (Frank); M. Brodhun (Maximilian); J. Falkner (Jürgen); T.A. Knoch (Tobias); U. Sax (Ulrich)

    2010-01-01

    textabstractFor the present efforts in dynamic IT outsourcing environments like Grid or Cloud computing security and trust are ongoing issues. SLAs are a proved remedy to build up trust in outsourcing relations. Therefore, it is necessary to determine whether SLAs can improve trust from the perspect

  20. Global Outsourcing of Aircraft Maintenance

    OpenAIRE

    McFadden, Michael; Worrells, D. Scott

    2012-01-01

    Before the airlines were deregulated, the majority of air carriers conducted their maintenance in-house. After deregulation, with competitive pressures mounting and airlines failing and starting up seemingly simultaneously, the outsourcing of maintenance became more prevalent. Not restricted to U.S. airlines, outsourcing maintenance has become a global practice. Factors involved in the outsourcing decision range from a startup not having the capital to develop their own in-house maintenance p...

  1. OUTSOURCING STRATEGIES. HOW TO FORMALIZE AND NEGOTIATE THE OUTSOURCING CONTRACT.

    Directory of Open Access Journals (Sweden)

    Meo Colombo Carlotta

    2011-07-01

    Full Text Available In the globalized economy multinational firms have given rise to local firms able to produce at a low cost and at acceptable quality levels. A growing number of firms have outsourced production and manufacturing activities of all types to these firms, not only to reduce production costs but also to make their organizational structures more streamlined and flexible. Outsourcing decisions, which originally were limited to production which had a modest technological content and was of marginal importance for the business in question, is increasingly adopted for activities which, requiring core competencies or belonging to the core business, were considered inseparable from the organization and thus not outsourceable. Gradually an outsourcing strategy has developed which has found it convenient to outsource even core competencies and functions, such as specialized manufacturing, which require a particular technology, marketing, product design, and the search for know-how (Prahalad and Hamel 1990: 79-91.Such an outsourcing strategy has a number of advantages, among which quality improvement, a greater focus on managing other core competencies, a greater flexibility and leverage regarding resources, along with the possibility of entering new markets, even ones with a high rate of development.This article analyzes the fundamental stages for an outsourcing strategy. It will demonstrate how, in order to achieve an outsourcing strategy, it is necessary to include outsourcing in the general strategy, gather suitable information for choosing the outsourcer, negotiate the contract with the supplier, choose the type of relationship to have with the supplier, and, finally, plan the transfer of activities and functions from the outsourcee to one or more outsourcers or providers.

  2. A Model for Outsourcing HRD

    Science.gov (United States)

    Simmonds, David; Gibson, Rebecca

    2008-01-01

    Purpose: The purpose of this paper is to provide an overview of approaches to outsourcing HRD in the UK. Design/methodology/approach: This paper employs semi-structured interviews and case studies. The research model was developed from a literature review. Findings: There are many problems associated with outsourcing any or all aspects of the HRD…

  3. A Model for Outsourcing HRD

    Science.gov (United States)

    Simmonds, David; Gibson, Rebecca

    2008-01-01

    Purpose: The purpose of this paper is to provide an overview of approaches to outsourcing HRD in the UK. Design/methodology/approach: This paper employs semi-structured interviews and case studies. The research model was developed from a literature review. Findings: There are many problems associated with outsourcing any or all aspects of the HRD…

  4. Outsourcing Services in Human Resources Management

    OpenAIRE

    Radová, Milli

    2012-01-01

    The aim of the thesis is to determine the term outsourcing, introduce reasons and risks of outsourcing implementation. Comparison and identification of differences between a company using outsourcing as a supporting services and a company, which does not use the outsourcing.

  5. Outsourced pattern matching

    DEFF Research Database (Denmark)

    Faust, Sebastian; Hazay, Carmit; Venturi, Daniele

    2013-01-01

    on concrete and important functionalities and give the first protocol for the pattern matching problem in the cloud. Loosely speaking, this problem considers a text T that is outsourced to the cloud S by a client C T . In a query phase, clients C 1, …, C l run an efficient protocol with the server S...... that contain confidential data (e.g., health related data about patient history). Our constructions offer simulation-based security in the presence of semi-honest and malicious adversaries (in the random oracle model) and limit the communication in the query phase to O(m) bits plus the number of occurrences...

  6. Outsourcing of experimental work.

    Science.gov (United States)

    Nielsen, Henrik

    2011-01-01

    With the development of new technologies for simultaneous analysis of many genes, transcripts, or proteins (the "omics" revolution), it has become common to outsource parts of the experimental work. In order to maintain the integrity of the research projects, it is important that the interphase between the researcher and the service is further developed. This involves robust protocols for sample preparation, an informed choice of analytical tool, development of standards for individual technologies, and transparent data analysis. This chapter introduces some of the problems related to analysis of RNA samples in the "omics" context and gives a few hints and key references related to sample preparation for the non-specialist.

  7. REALIZING LEGAL PROTECTION FOR OUTSOURCING WORKERS THROUGH EMPLOYMENT SETTING SYNCHRONIZATION

    Directory of Open Access Journals (Sweden)

    Khairani

    2015-10-01

    Full Text Available Debating on the outsourcing existence in Law No.13 of 2003 regarding to Labor, is still continuing even though there has been a decision of Indonesia Constitutional Court (MK who stated the rules that the content of Article 65 paragraph (7 and Article 66 paragraph (2 has been outlawed. The problems of this research are: How is the outsourcing concept of regulating in the labor law and the regulation of the labor minister No. 19 of 2012; and What effort to keep the outsourcing arrangement can provide legal protection for workers? This research use juridical normative method. The research finds that some of the concept is in contradiction with the 1945 constitution and another Law which is related to the protection of labor, and even with the other articles that exists in the Labor Law itself so thats the norm contains contradictio adconceptio. Therefore, the system of outsourcing that will be regulated should consider the principles of goof outsourcing governance. They are: legal protection, non-discrimination, worker as the subject not as an object, benefit and welfare, sustainable working relation, and the shifting of protection to the labor.

  8. OUTSOURCING STRATEGIES. HOW TO FORMALIZE AND NEGOTIATE THE OUTSOURCING CONTRACT.

    OpenAIRE

    Meo Colombo Carlotta; Pellicelli Michela

    2011-01-01

    In the globalized economy multinational firms have given rise to local firms able to produce at a low cost and at acceptable quality levels. A growing number of firms have outsourced production and manufacturing activities of all types to these firms, not only to reduce production costs but also to make their organizational structures more streamlined and flexible. Outsourcing decisions, which originally were limited to production which had a modest technological content and was of marginal i...

  9. Outsourcing Direct Materials Procurement in an Outsourced Manufacturing Arrangement

    Science.gov (United States)

    2005-12-01

    advantage in the acquisition of nonstrategic items (Maltz & Ellram, 1999; Edwards, 1997; Matthews, 2002). Examples include Harley - Davidson outsourcing...drives heated debate in the United States. This debate ranges from the boardroom, to the affected community , to the highest levels of national...involves firms outsourcing current manufacturing activities or contracting with a firm to produce a product that will carry the OEM brand . McClintock

  10. Recruitment process outsourcing and organisational culture, connecting the dots

    OpenAIRE

    Masinovic, Dinka

    2010-01-01

    Outsourcing has been around for over twenty years and is still growing, while outsourcing of recruitment is a relatively new phenomenon. Organisations outsource primarily because of the cost benefit and time saving, since there are also several reasons to outsource, there are also several types of outsourcing. Business process outsourcing is when an organisation outsources a whole business process such as Human Resources, which Recruitment Process Outsourcing is a part of. Recruitment Process...

  11. Successful Information Technology Outsourcing: A Case Study on How a U.S.-Based Company Achieves Success

    Science.gov (United States)

    Daluisio, Stephen C.

    2014-01-01

    In the late 1980s, the Eastman Kodak company initiated what would become one of the biggest trends in information technology (IT): outsourcing. IT outsourcing (ITO) allows a company to focus on the services that will differentiate it from its competitors and farm out nondifferentiating services. ITO has grown from the initial landmark effort at…

  12. Successful Information Technology Outsourcing: A Case Study on How a U.S.-Based Company Achieves Success

    Science.gov (United States)

    Daluisio, Stephen C.

    2014-01-01

    In the late 1980s, the Eastman Kodak company initiated what would become one of the biggest trends in information technology (IT): outsourcing. IT outsourcing (ITO) allows a company to focus on the services that will differentiate it from its competitors and farm out nondifferentiating services. ITO has grown from the initial landmark effort at…

  13. An assessment of Turkish Defense Industry and Turkey's efforts to transfer military technology: strategies for arming the future

    OpenAIRE

    2001-01-01

    The end of the cold war has created a safer environment for most nations and reduced the need for fielding huge armed forces and vast investments for defense. However, due to her very special strategic position and historical responsibilities, Turkey still faces a range of substantial threats to its national interests, physical security, economic well being. These threats require the maintenance of a broad set of military capabilities in order to deter, and if necessary, to fight and win any ...

  14. Outsourcing and portuguese collective bargaining

    OpenAIRE

    Lambelho, Ana

    2010-01-01

    Comunicação apresentada na Global Conference on Business and Finance, 2010. The globalization, the technological innovations, the pressures of the market means that enterprises have to face new challenges that to surmount them, has to adopt new business processes, increase the productivity and innovation at all the levels, namely organizational. The new forms of business organization are based on network cooperation, and often achieved by outsourcing. The outsourcing and networ...

  15. Outsourcing Introduction in Production Enterprises

    Directory of Open Access Journals (Sweden)

    Mikhail N. Dudin

    2013-01-01

    Full Text Available In the modern period of competition size and nature change, becoming international in nature, the sustainable development of Russia is of high priority. The most important factor in ensuring sustainable development of the country is the increase of economic entities efficiency and competitiveness through the use of innovative management tools.Aaldersom R., E. Andersonom, S. Wilson, M. Donnellan, E. Jordan, B. Trinkl, JB Heywood and a number of other foreign theorists and practitioners considered outsourcing problems as an innovative tool to improve the efficiency of entities operation. Despite the fact that outsourcing is a relatively new subject of research in the Russian management literature, comprehensive works by B. Anikin, S. Baranenko, S. Kalendzhyan, N. Lyasnikova, E.Platonovoy, I. Rudoy, V. Sinyaeva, etc. have been developed.The abundance of research denotes the importance and topicality of the problem. The article deals with the theoretical and methodological aspects of outsourcing, identifies opportunities of outsourcing use as a tool for the development of strategic competitiveness and sustainability of the national economic entities.The features of efficient interaction between the customer and the contractor in the process of business workflow process delivery for outsourcing are examined and the sequence of relations formation and development between outsourcing subjects is justified.

  16. Efforts and Programs of the Department of Defense Relating to the Prevention, Mitigation, and Treatment of Blast Injuries

    Science.gov (United States)

    2007-01-01

    Regeneration of Orthopedic Tissues for Military Applications: This project tests LifeCell’s hybrid ACL ( anterior cruciate ligament ) graft using a...of prosthetic technology and improvement in occupational and physical therapies . These efforts will leverage the three DoD Amputee Centers as...events. Extremity • Rehabilitation – Therapy : Conduct more physical and occupational therapy research. Efforts and Programs of the Department of

  17. Outsourcing information communication technology services in ...

    African Journals Online (AJOL)

    Outsourcing is a management strategy that is gradually proving its worth in library ... such as cost cutting, knowledge and skills acquisition and economies of scale. ... such as negotiation of contracts, to gain more from outsourced ICT services.

  18. Business Relations in Reverse Logistics Outsourcing

    OpenAIRE

    Janusz Grabara; Sebastian Kot

    2010-01-01

    Nowadays cost reduction is a fundamental strategy used in companies during fighting for survival, keeping or increase in sales levels and profits. More and more often observed tendency to concentrate commercial and production companies leads to rise of demand for outsourcing in a reverse logistics chain. In the paper Authors present concept of outsourcing in logistics processes, advantages of outsourcing in reverse logistics and types of relations between outsourcing partners as well as areas...

  19. Outsourcing for product success and restful nights.

    Science.gov (United States)

    Hale, David

    2008-01-01

    The potential benefits of outsourcing are well known, but the decision to contract with subcontract partner can be daunting. This article examines how to determine if a product is suitable for outsourcing and the steps to take to identify and qualify the correct outsourcing company.

  20. Efforts and Programs of the Department of Defense Relating to the Prevention, Mitigation, and Treatment of Blast Injuries

    Science.gov (United States)

    2008-10-01

    and devising innovative strategies for improved pain management.  Reset. Advancing tissue engineering and prosthetics; improving recovery of... pain and anxiety after trauma also may protect against PTSD. These findings can be implemented in practice now, at little cost, and with minimal...years, the AFIRM team will focus its efforts on five clinical areas: (1) burn repair, (2) wound healing without scarring, (3) craniofacial reconstruction

  1. Levels of Outsourcing and Offshoring

    DEFF Research Database (Denmark)

    Madsen, Erik Skov; Slepniov, Dmitrij

    2011-01-01

    The purpose of this paper is to examine the evolution of offshoring and outsourcing over time and highlight strategic considerations underpinning this process in companies. On the basis of four case studies of Danish and German industrial companies, this paper develops a holistic framework...... conceptualizing various levels of outsourcing and offshoring as well as factors driving the transition between these levels. The framework adds to better understanding of the process and challenges the linear nature of it and suggests that ‘backsourcing’ and repatriation of activities should receive more...

  2. Logistics outsourcing by manufacturers in South Africa

    Directory of Open Access Journals (Sweden)

    Beverley Waugh

    2011-11-01

    Full Text Available As organisations find themselves in an increasingly dynamic and competitive world they are seeking new strategies to ensure their competitive advantage and profitability. Logistics presents an area in which these organisations can improve customer service and reduce costs, and strategies in support thereof such as the outsourcing of logistics activities, should be considered. However, it is critical that logistics outsourcing is done diligently to avoid potential problems for the organisation and to achieve the best possible benefits. In South Africa little research has been done regarding current outsourcing practices of local manufacturers. In this article literature on international logistics outsourcing as well as research on some of the logistics outsourcing practices of South African manufacturers is discussed. The findings of a questionnaire survey of South African manufacturers provided information on their logistics outsourcing practices and problems. Prominent issues seem to include inadequate managerial involvement in the logistics outsourcing process, as well as insufficient time spent on many of the important aspects of the outsourcing agreement, the transitioning of resources and ongoing management of the outsourced relationship. It is concluded that a thorough outsourcing process should be followed in order to achieve the benefits of logistics outsourcing.

  3. Extensive IT outsourcing: advice from providers.

    Science.gov (United States)

    Smith, Mike; Whiting, Stacilee

    2007-01-01

    In summary, providers are reporting some benefits related to resources and knowledge, improved service levels/performance and stronger IT staff/leadership. Also, on average, providers are reporting satisfactory experiences with application support and CIO outsourcing. However, not all of their expectations are being met, and some providers have discontinued outsourcing due to unmet expectations. Clearly, outsourcing is an option one must research in depth--it is not for everyone. When one evaluates the results of extensive IT outsourcing, it becomes easier to see what outsourcing mix and firm may be a good match for your organization's needs and expected outcomes. As you decide upon the outsourcing mix and firm that is right for you, providers advise you to pay special attention to contractual arrangements. With adequate research and contractual provisions, organizations can find the outsourcing mix that is right for them.

  4. R&D outsourcing contract for the unverified value of tacit knowledge sharing

    Directory of Open Access Journals (Sweden)

    Han Song

    2015-11-01

    Full Text Available Purpose: The purpose of this paper is to provide a R&D outsourcing contract design framework to incent R&D outsourcing service providers sharing tacit and explicit knowledge. Design/methodology/approach: The author uses the principal-agent theory to builds multitask principal-agent model which focuses on two cases. One case is that the effort costs of explicit and tacit knowledge sharing are complementary, but another is the effort costs are substitutable. Findings: It was found that when the effort costs of explicit and tacit knowledge sharing are mutually complementary the multitask R&D outsourcing contract can incent tacit knowledge sharing. Moreover, the multitask R&D outsourcing contract can motivate the effort of explicit knowledge sharing to achieve system optimization, but it fails to motivate the effort of tacit knowledge sharing to achieve system optimization. Research limitations/implications: In this paper we only consider that the outsourcing relationship is short-term, so the multitask R&D outsourcing contract is formal. In fact, the outsourcing relationship may be long-term, so the multitask R&D outsourcing contract is informal. In the long-term cooperation the buyer can promise some reward which cannot be verified by court. service providers choose to trust the promise of the buyer first. Once the buyer don’t fulfill the promise, they not only lose the trust of service providers in this cooperation, but also lose social trust and are seen as dishonest enterprises. Practical implications: Our study provides a theoretical model for formulating an effective R&D outsourcing contract and promoting the transfer of explicit and tacit knowledge sharing. Originality/value: The paper extends prior literature by designing multitask R&D outsourcing contract to share the tacit knowledge. We not only consider the cost of substitution relationship between tacit knowledge and explicit knowledge, but also considered the cost of

  5. Allocating outsourced warranty service contracts

    NARCIS (Netherlands)

    M. Opp; I. Adan; V.G. Kulkarni; J.M. Swaminathan

    2009-01-01

    Motivated by our interactions with a leading manufacturer of computers, in this paper we consider static allocation as applied to the problem of minimizing the costs of outsourcing warranty services to repair vendors. Under static allocation, a manufacturer assigns each item to one of several contra

  6. Levels of Outsourcing and Offshoring

    DEFF Research Database (Denmark)

    Madsen, Erik Skov; Slepniov, Dmitrij

    The purpose of this paper is to examine the evolution of offshoring and outsourcing over time and highlight strategic considerations underpinning this process in companies. On the basis of four case studies of Danish and German industrial companies, this paper develops a holistic framework...

  7. Levels of Outsourcing and Offshoring

    DEFF Research Database (Denmark)

    Madsen, Erik Skov; Slepniov, Dmitrij

    2011-01-01

    The purpose of this paper is to examine the evolution of offshoring and outsourcing over time and highlight strategic considerations underpinning this process in companies. On the basis of four case studies of Danish and German industrial companies, this paper develops a holistic framework...

  8. Lego Group: An Outsourcing Journey

    DEFF Research Database (Denmark)

    Larsen, Marcus Møller; Pedersen, Torben; Slepniov, Dmitrij

    2010-01-01

    , the management had, among many initiatives, decided to offshore and outsource a major chunk of its production to Flextronics. In this pursuit of rapid cost-cutting sourcing advantages, the LEGO Group planned to license out as much as 80 per cent of its production besides closing down major parts...

  9. Lego Group: An Outsourcing Journey

    DEFF Research Database (Denmark)

    Larsen, Marcus Møller; Pedersen, Torben; Slepniov, Dmitrij

    2010-01-01

    , the management had, among many initiatives, decided to offshore and outsource a major chunk of its production to Flextronics. In this pursuit of rapid cost-cutting sourcing advantages, the LEGO Group planned to license out as much as 80 per cent of its production besides closing down major parts...

  10. AGILE DRAFTING OF OUTSOURCING CONTRACTS

    DEFF Research Database (Denmark)

    Schlichter, Bjarne Rerup; Storgaard, Kristian

    2015-01-01

    and in several parallel tracks using different competencies. By the use of an illustrative case-study, this paper explores how scrum can be applied to enhance the process of drafting outsourcing contracts. The analysis indicates that the use of an agile method, such as Scrum, can be beneficial in this context...

  11. Outsourcing in public hospitals: a Greek perspective.

    Science.gov (United States)

    Moschuris, Socrates J; Kondylis, Michael N

    2006-01-01

    The purpose of this research is to investigate the extent of outsourcing, the decision-making process, the impact of outsourcing, and the future trend of outsourcing in public hospitals in Greece. A survey instrument was designed and mailed to a random sample of 100 public hospitals in Greece and 43 usable questionnaires were received, representing a response rate of 43 percent. The survey instrument focused on the extent to which public hospitals outsource services, the decision-making process for choosing an external service provider, the impact of outsourcing, and the future trend of outsourcing in public healthcare organisations. Public hospitals in Greece outsource a variety of activities. Cost savings and customer satisfaction are the main factors affecting the outsourcing decision. The cooperation with a contract service provider has led to significant improvement in service quality levels. Most users are satisfied with the performance of these companies and believe that there will be an increase in the usage of these services in the future. It provides a decision-making framework regarding outsourcing in public healthcare organisations. This research fills the gap in the area of outsourcing in public hospitals in Greece.

  12. Competition, Speculative Risks, and IT Security Outsourcing

    Science.gov (United States)

    Cezar, Asunur; Cavusoglu, Huseyin; Raghunathan, Srinivasan

    Information security management is becoming a more critical and, simultaneously, a challenging function for many firms. Even though many security managers are skeptical about outsourcing of IT security, others have cited reasons that are used for outsourcing of traditional IT functions for why security outsourcing is likely to increase. Our research offers a novel explanation, based on competitive externalities associated with IT security, for firms' decisions to outsource IT security. We show that if competitive externalities are ignored, then a firm will outsource security if and only if the MSSP offers a quality (or a cost) advantage over in-house operations, which is consistent with the traditional explanation for security outsourcing. However, a higher quality is neither a prerequisite nor a guarantee for a firm to outsource security. The competitive risk environment and the nature of the security function outsourced, in addition to quality, determine firms' outsourcing decisions. If the reward from the competitor's breach is higher than the loss from own breach, then even if the likelihood of a breach is higher under the MSSP the expected benefit from the competitive demand externality may offset the loss from the higher likelihood of breaches, resulting in one or both firms outsourcing security. The incentive to outsource security monitoring is higher than that of infrastructure management because the MSSP can reduce the likelihood of breach on both firms and thus enhance the demand externality effect. The incentive to outsource security monitoring (infrastructure management) is higher (lower) if either the likelihood of breach on both firms is lower (higher) when security is outsourced or the benefit (relative to loss) from the externality is higher (lower). The benefit from the demand externality arising out of a security breach is higher when more of the customers that leave the breached firm switch to the non-breached firm.

  13. Human Resource Outsourcing: Lesson from Multinational Enterprises

    Directory of Open Access Journals (Sweden)

    Hasliza Abdul Halim

    2011-03-01

    Full Text Available This paper examines the consequence of the organization internalization on the practice of human resource (HR outsourcing among manufacturing organizations. The assumption is that HR outsourcing is perceived as an innovative practice and that multinational enterprise (MNEs will employ this practice more than local organizations. The data was gathered from survey questionnaires of 232 manufacturing organizations. Of the sample, 113 organizations engaged with HR outsourcing, and 71 are MNEs that partially outsource their HR functions. The findings reveal that HR outsourcing among MNEs is used to a greater extent than local organizations. A significant difference is found in the extent of outsourcing payroll, benefits, training and recruitment between MNEs and in local organizations.

  14. Development of outsourcing higher educational establishment marketable business system

    Directory of Open Access Journals (Sweden)

    Darya A. Pushkareva

    2011-04-01

    Full Text Available The article considers outsourcing technique implementation in Higher Educational Establishment activity. Outsourcing allows to simplify organization structure, improve management and center on primary activity.

  15. Immigration and Outsourcing: A General Equilibrium Analysis

    OpenAIRE

    Subhayu Bandoyopadhyay; Wall, Howard J.

    2006-01-01

    This paper analyzes the issues of immigration and outsourcing in a general-equilibrium model of international factor mobility. In our model, legal immigration is controlled through a quota, while outsourcing is determined both by the firms (in response to market conditions) and through policy-imposed barriers. A loosening of the immigration quota reduces outsourcing, enriches capitalists, leads to losses for native workers, and raises national income. If the nation targets an exogenously dete...

  16. Human Resource Outsourcing: Lesson from Multinational Enterprises

    OpenAIRE

    Hasliza Abdul Halim; Norbani Che Ha

    2011-01-01

    This paper examines the consequence of the organization internalization on the practice of human resource (HR) outsourcing among manufacturing organizations. The assumption is that HR outsourcing is perceived as an innovative practice and that multinational enterprise (MNEs) will employ this practice more than local organizations. The data was gathered from survey questionnaires of 232 manufacturing organizations. Of the sample, 113 organizations engaged with HR outsourcing, and 71 are MNEs t...

  17. Strategies for successful revenue cycle outsourcing.

    Science.gov (United States)

    Lisowski, Duane A; Sanderson, Brian

    2013-09-01

    Revenue cycle outsourcing can offer hospitals and health systems many advantages, including cost savings and revenue gains, but it also carries risks. Some organizations may choose to outsource revenue cycle to third-party service providers; others may opt to develop internal centers of excellence. Hospitals and health systems should consider IT system compatibility, payment arrangements, and incentive and value alignment when selecting an outsourcing partner.

  18. Outsourcing software development offshore making IT work

    CERN Document Server

    Gold, Tandy

    2004-01-01

    THE OFFSHORE IMPERATIVECrunching the Offshore Numbers: What the Financials PortendWelcome to the Definitive Guide on Offshore OutsourcingSetting the Stage: The Compelling Offshore StoryOffshore Outsourcing versus Traditional IT OutsourcingChallenges of Offshore OutsourcingChapter SummaryGetting Started in OffshoreExecutive Support and Communications: The Key to SuccessA Look at an Example of Enlightened Leadership: Handling Employee Impact at a Northeast Utilities CompanyWell-Planned and Executed Communications: A Critical Success Factor for Offshore Program InitiationEstablishing the Offshore

  19. A SUPPLIER SELECTION MODEL FOR SOFTWARE DEVELOPMENT OUTSOURCING

    Directory of Open Access Journals (Sweden)

    Hancu Lucian-Viorel

    2010-12-01

    Full Text Available This paper presents a multi-criteria decision making model used for supplier selection for software development outsourcing on e-marketplaces. This model can be used in auctions. The supplier selection process becomes complex and difficult on last twenty years since the Internet plays an important role in business management. Companies have to concentrate their efforts on their core activities and the others activities should be realized by outsourcing. They can achieve significant cost reduction by using e-marketplaces in their purchase process and by using decision support systems on supplier selection. In the literature were proposed many approaches for supplier evaluation and selection process. The performance of potential suppliers is evaluated using multi criteria decision making methods rather than considering a single factor cost.

  20. Outsourcing Operational Logistics: Buyer Beware

    Science.gov (United States)

    2006-05-31

    Privatized Military Logistics 16. SECURITY CLASSIFICATION OF: 17. LIMITATION OF ABSTRACT 18. NUMBER OF PAGES 19a. NAME OF RESPONSIBLE PERSON Chairman, JMO Dept...CONTENTS Abstract i Introduction 1 Historical Examples of Privatized Military Logistics 2 Analysis: Problems of Outsourcing Military Logistics 5...to combat operations contribute to the argument not to privatize military logistics . 2 In the current vocabulary of the American military

  1. Outsourcing as an Airline Strategy

    Science.gov (United States)

    Rutner, Stephen M.; Brown, John H.

    1999-01-01

    Since the deregulation of the airline industry, carriers have searched for any method to improve their competitive position. At the same time, there has been a growth in the use of Third Party Logistics throughout corporate America. This paper presents an overview of the Third Party Logistics system of outsourcing and insourcing within the airline industry. This discussion generated a number of propositions, possible future scenarios and opportunities for empirical testing.

  2. Offshoring en outsourcing in de dienstensector

    NARCIS (Netherlands)

    Jagersma, P.K.; Gorp, van D.M.

    2006-01-01

    Het Center for International Business van Nyenrode heeft verschillende onderzoeken gedaan om offshoring en outsourcing op een systematische manier in kaart te brengen. Het laatste onderzoek betrof de dienstensector. Ook in deze sector wordt steeds vaker gebruik gemaakt van offshoring en outsourcing.

  3. Understanding transition performance during offshore IT outsourcing

    NARCIS (Netherlands)

    E. Beulen (Erik); V. Tiwari (Vinay); H.W.G.M. van Heck (Eric)

    2011-01-01

    textabstractPurpose - Within an IT outsourcing relationship, transition represents a critical and complex phase that starts immediately after contract signing. Transition involves handing over outsourced activities from client firm to service provider firm and accompanies a new way of operating. The

  4. Knowledge requirements for information systems outsourcing

    CSIR Research Space (South Africa)

    Smuts, H

    2015-07-01

    Full Text Available Information systems (IS) outsourcing is a complex, multi-layered and a multifaceted concept. An organisation may gain access to knowledge it does not own in-house or be able to obtain it at a lower price by entering into an outsourcing relationship...

  5. Outsourcing van het ICT door overheidsinstellingen

    NARCIS (Netherlands)

    Kok, L.; Theeuwes, J.J.M.; Janssens, L.

    2003-01-01

    Het IWI heeft onlangs gewezen op de risico’s van outsourcing van ICT door het UWV. Ook het uitbesteden van ICT door gemeenten is niet zonder risico. Om outsourcingsbeslissingen van gemeenten en UWV te kunnen beoordelen wil het ministerie meer inzicht in de effecten van outsourcing. De directie

  6. Governance Mechanisms in Information Technology Outsourcing

    Science.gov (United States)

    Ravindran, Kiron

    2010-01-01

    While the dominance of Information Technology Outsourcing (ITO) as a sourcing strategy would seem to indicate successful and well-informed practice, frequent examples of unraveled engagements highlight the associated risks. Successful instances of outsourcing suggest that governance mechanisms effectively manage the related risks. This…

  7. Investigating Outsourcing Implementation in Iranian Organizations

    Directory of Open Access Journals (Sweden)

    Changiz Valmohammadi

    2012-02-01

    Full Text Available The aim of this study is threefold, first to explore the extent of outsourcing implementation in Iranian organizations, second, given contextual factors of the country to identify drivers and barriers of outsourcing implementation among the investigated organizations and thirdly, to survey if there is any relationship between outsourcing functions and organizational performance of Iranian organizations, mainly based on a descriptive analysis. Based on the review of literature 16 main functions and activities which are widely outsourced and drivers and barriers of outsourcing implementation were identified. A questionnaire was designed and distributed among Iranian organizations. Based on 197 returned questionnaires the extent of outsourcing for various functions in the surveyed organizations was determined. Results indicate that most of the sample organizations realize the importance and the role of outsourcing strategy in gaining and increasing competitiveness and competitive advantage over their competition which could hopefully lead to the increase of their profitability. However, the result of the chi-square test cannot confirm that the implementation of outsourcing is significantly related to greater company success in Iranian industries context.

  8. Governance Mechanisms in Information Technology Outsourcing

    Science.gov (United States)

    Ravindran, Kiron

    2010-01-01

    While the dominance of Information Technology Outsourcing (ITO) as a sourcing strategy would seem to indicate successful and well-informed practice, frequent examples of unraveled engagements highlight the associated risks. Successful instances of outsourcing suggest that governance mechanisms effectively manage the related risks. This…

  9. Negotiating and Spanning Boundaries in Offshore Outsourcing

    DEFF Research Database (Denmark)

    Sonne, Tine; Søderberg, Anne-Marie; Tøth, Thomas

    2013-01-01

    intercultural collaboration with managers and staff at the outsourcing client´s site. We also raise the question: Who and what motivates them to stay at work in this Indian IT development context where many Western clients have experienced serious challenges with outsourcing due to high attrition rates...

  10. China and Outsourcing Offshore in the 21st Century:the Next Ten Years

    Institute of Scientific and Technical Information of China (English)

    Joseph; F.Greco

    2011-01-01

    <正>In light of the current global economic slowdown and the concentrated efforts of the Chinese government to invest in the outsourcing industry,this study focuses on two critical issues for future growth over the next ten years:the fragmentation of the Chinese outsourcing industry and the shortage of business personnel with international business skills.After a literature review that,for the first time,integrates the Chinese studies with global research,we summarize the current state of out-sourcing offshore and the potential in the Chinese economy.We then analyze the out-sourcing industry using a general equilibrium model requiring partner search with service providers by final producers from East and West,focusing on two key variables directly related to the issue of Chinese industrial fragmentation:the service provider location and final producer search function.We then draw implications related to China’s future outsourcing efforts and policy changes that address the issue of industrial fragmentation.

  11. Bicriteria Scheduling on Single Machine with Outsourcing

    Institute of Scientific and Technical Information of China (English)

    CHEN Rong-jun; QIN Li-zhen; TANG Guo-chun

    2015-01-01

    Scheduling with outsourcing is studied in this paper. It is assumed that both manufacturer and subcontractor have a single machine to process n jobs. The manufacturer needs to determine simultaneously a set of outsourced jobs and the schedule of the jobs in-house such that two criterias, i.e., outsourcing cost and production cost, are minimized. The production cost is measured by the number of tardy jobs or the total tardiness of jobs in-house, and the outsourcing cost is proportional to the total processing time of jobs outsourced. Two kinds of problems with different criterias are considered. We analyze the computational complexity and provide pseudo-polynomial time optimization algorithms for the NP-hard version of the problems.

  12. Assessing uncertainty in outsourcing clinical services at tertiary health centers.

    Science.gov (United States)

    Billi, John E; Pai, Chih-Wen; Spahlinger, David A

    2007-01-01

    When tertiary health centers face capacity constraint, one feasible strategy to meet service demand is outsourcing clinical services to qualified community providers. Clinical outsourcing enables tertiary health centers to meet the expectations of service timeliness and provides good opportunities to collaborate with other health care providers. However, outsourcing may result in dependence and loss of control for the tertiary health centers. Other parties involved in clinical outsourcing such as local partners, patients, and payers may also encounter potential risks as well as enjoy benefits in an outsourcing arrangement. Recommendations on selecting potential outsourcing partners are given to minimize the risks associated with an outsourcing contract.

  13. Taking the pulse of strategic outsourcing relationships.

    Science.gov (United States)

    Getz, Kenneth A; Lamberti, Mary Jo; Kaitin, Kenneth I

    2014-10-01

    Articles in peer-reviewed journals and the trade press presuppose that strategic outsourcing relationships have been formed to replace preexisting collaborative approaches with contract research organizations. They do not consider that large, fragmented pharmaceutical and biotechnology companies may be supporting competing and conflicting relationship models simultaneously. A recent Tufts Center for the Study of Drug Development study quantifies actual strategic outsourcing practices among drug development companies and sheds new light on why these relationships may be failing. Tufts Center for the Study of Drug Development conducted an in-depth assessment of 43 Phase II and III clinical studies completed since 2012 to examine the outsourcing relationships used by 9 major pharmaceutical and biotechnology companies to support key functional areas. Descriptive statistics were assessed and t tests were performed to characterize outsourcing practices by function and to determine differences in study performance between transactional and strategic outsourcing relationships. The results indicate that sponsor companies are using a variety of outsourcing relationship models to support their studies, mixing and matching the use of internal staff, and using traditional transactional and strategic outsourcing relationships simultaneously. Specifically, despite the fact that each sponsor company had entered into several strategic outsourcing relationships, in no instance did a single contract research organization manage all functional areas supporting an individual Phase II or III study. In addition, sponsor companies vary the types of outsourcing relationship models that they use on a study-by-study basis. The inability of pharmaceutical and biotechnology companies to consistently embrace and coordinate sourcing strategies is creating internal friction and inefficiency. As a result, the expected impact of strategic outsourcing relationships on drug development performance

  14. Conference report: a hitchhiker's guide to outsourcing ADME studies: the inside of outsourcing.

    Science.gov (United States)

    Pritchard, J Fred; Anderson, Shelby R; Breuckner, Claudia; Premkumar, Noel D; Polli, Joseph W

    2013-02-01

    This report gives a summary of the key points raised during a roundtable discussion convened at the American Association of Pharmaceutical Scientists 2012 Annual Meeting and Exposition held in Chicago on 17 October 2012. The science of ADME continues to grow, as does the impact of these studies on drug development. Understanding ADME requires efforts from several scientific specialties. With reductions in pharmaceutical company R&D staff there has been a corresponding growth in CROs with the capabilities and expertise to perform ADME work. This roundtable explored the challenges inherent in understanding ADME and the issues that arise when ADME studies shift from in-house study directors to external scientists working within the business model of a CRO. Pharmaceutical industry scientists and procurement specialists can satisfy their expectations by awareness of the growing expertise within CROs and the need for open communication among all partners involved in outsourced work.

  15. Recruitment Process Outsourcing: Eine Szenariostudie zur Akzeptanz von Outsourcing-Maßnahmen in der Personalauswahl

    OpenAIRE

    Giardini, Angelo; Kabst, Rüdiger

    2008-01-01

    Mit dem Outsourcing von Personalfunktionen und -prozessen wird in der Unternehmenspraxis versucht, Kosten- und Flexibilisierungsvorteile zu generieren. Während die wissenschaftliche Auseinandersetzung zu den Determinanten von Outsourcing-Aktivitäten weit vorangeschritten ist, sind empirische Studien zu den Wirkungen von Outsourcing allerdings noch immer selten. Insbesondere Effekte auf der Mikroebene (z.B. auf Mitarbeiter und/oder Kunden) wurden bislang kaum untersucht. Die vorliegende Studie...

  16. Putting HR outsourcing into practice.

    Science.gov (United States)

    Berger, Michael

    2007-01-01

    Faced with the time-consuming responsibility of human resources (HR) management, a growing number of medical practices are outsourcing their HR to professional employer organizations (PEOs) so they can concentrate on their core business. A PEO functions as an HR department-minus the high overhead-managing daily administrative tasks such as payroll processing and related tax filings, employee benefits, and workers' compensation coverage and claims resolution. PEOs help physicians' offices keep up with the piles of paperwork that never seem to shrink, freeing doctors to focus on patient care and building their practice. Because of their volume buying power, PEOs are able to offer employees of small medical practices big-company benefits-everything from health, dental, and vision coverage to long-term disability insurance and tuition assistance. A fledgling industry only a decade ago, HR outsourcing has morphed into a blossoming industry. Enlisting the services of a PEO is now considered de rigueur in many small business circles.

  17. Outsourcing of Transport and Logistics Services

    Directory of Open Access Journals (Sweden)

    Anton Ogorelc

    2007-11-01

    Full Text Available The author presents the results of the research in five parts,which are interconnected. After the introduction, in part two,entitled A Framework for Logistics Outsourcing Decisions,theoretical characteristics of outsourcing are presented. Partthree, Core Competences and Outsourcing, describes the logisticscompetences. Part 4, Transp011 and Logistics Outsourcingin Europe, discusses the trends in logistics development andoutsourcing. The paper will assist managers responsible for thedevelopment of logistics strategies. The paper offers a uniquebuyer-supplier pwtnership framework by proposing that the logisticsoutsourcing will increase the competitive advantage ofmanufacturing firms.

  18. International Outsourcing and Individual Job Separations

    DEFF Research Database (Denmark)

    Munch, Jakob Roland

    This paper studies the effects of international outsourcing on individual transitions out of jobs in the Danish manufacturing sector for the period 1992-2001. Estimation of a single risk duration model, where no distinction is made between different types of transitions out of the job, shows...... that outsourcing has a clear significant positive effect on the job separation rate, but the effect corresponds to a limited number of lost jobs. A competing risks duration model that distinguishes between job-to-job and job-to-unemployment transitions is also estimated. Outsourcing is found to increase...

  19. Outsourcing of Logistics Activities in Manufacturing Industry

    Directory of Open Access Journals (Sweden)

    Anton Ogorelc

    2012-10-01

    Full Text Available The external supply of logistics se1vices is part of a trend towardoutsourcing non-core logistics activities. The scope ofthird-party logistics may range from a relatively limited combinationof activities (e.g. transportation and warehousing to acomprehensive set of logistics se1vices.The authors first discuss the characteristics of business logisticsin manufacturing indusfly, to be taken into account inlogistics outsourcing. They particularly point out the motimtionsfor logistics outsourcing, the possibilities of outsourcing,as well as supplier selection. Finally they analyze the outsourcingin the reverse logistics.

  20. International Outsourcing and Individual Job Separations

    DEFF Research Database (Denmark)

    Munch, Jakob Roland

    This paper studies the effects of international outsourcing on individual transitions out of jobs in the Danish manufacturing sector for the period 1992-2001. Estimation of a single risk duration model, where no distinction is made between different types of transitions out of the job, shows...... that outsourcing has a clear significant positive effect on the job separation rate, but the effect corresponds to a limited number of lost jobs. A competing risks duration model that distinguishes between job-to-job and job-to-unemployment transitions is also estimated. Outsourcing is found to increase...... the unemployment risk of workers and in particular low-skilled workers, but again the quantitative impact is not dramatic. Outsourcing also increases the job change hazard rate and mostly so for high-skilled workers...

  1. The Change Path of Agricultural Production Outsourcing

    Directory of Open Access Journals (Sweden)

    Juan Zhang

    2014-04-01

    Full Text Available The system of agricultural production outsourcing is a breakpoint for the development of agriculture and immigration worker’s urbanization. The analysis based on framework of the Institutional Change reveals that as a whole,the outsourcing system of agricultural production improves the welfare of society effectively. To some extents,it also can solve the problem of food security. The rural transferring labor-forces who realize the institutional change in the initial stage are is the first Action Group to gain the potential benefits. Local governments are a breakpoint of induced institutional change, which find potential benefits and then change the role of system changes. The central government is in dominant statue during the whole change. The outsourcing is a kind of improvement to the Family Contracted System, also an adaption to an imperfect Chinese rural social security. So the outsourcing has a positive meaning in the rural area.

  2. Outsourcing Photocopying in a Library: One Experience.

    Science.gov (United States)

    Wittorf, Robert

    1998-01-01

    Describes the process for outsourcing photocopying including developing a clear request for proposal, monitoring and responding to vendor performance, and ensuring quality controls in academic libraries. (Author/PEN)

  3. The Advantages and Disadvantages of Outsourcing

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    Nowadays, the increasing globalization and internationalization bring huge changes to business environment, which has been changed from a lot of dispersed local markets to a single economic market. These changes make businessmen have to think about their international business strategies, such as outsourcing. This article will analyze the advantages and disadvantages of outsourcing in the context of global manufacturing strategy in order to help managers handle it more effectively.

  4. Scheduling and Outsourcing with Multiple Customers

    Institute of Scientific and Technical Information of China (English)

    FENG Yan-ling; ZHANG Yu-zhong; JIA Guo-zhu

    2015-01-01

    In this paper, we study a new scheduling and outsourcing model with multiple customers in which jobs can be processed by either in-house machine or outsourcing machine. All processed jobs have to be delivered in batches to their respective customers and each shipment incurs a delivery cost as well as a fixed amount of time. We discuss three commonly used ob jective functions, analyze their complexity and solve them by dynamic programming algorithms.

  5. Logistics Outsourcing: Lessons from Case Studies

    Directory of Open Access Journals (Sweden)

    Aldo Srabotic

    2012-06-01

    Full Text Available This paper investigates key success factors in logistics outsourcing. Amodel is used to illustrate outsourcing relationships and then appliedto three examples from the logistics sector. The model is presented asa tool which can help managers to minimize the chance of failure byexplicitly addressing key issues prior to the implementation of a partnership.In order to fully capture the complexity of the outsourcingprocess, the model is refined by the analysis of implementation of outsourcingmethodology and the analysis of the presence of outsourcingmyths in each case. We find that the implementation of outsourcingmethodology is critical to successful outsourcing. Overall, we find thatthe main common factors leading to logistics outsourcing success, afterthe right third party service provider has been selected, are improvedservice levels and commercial viability for both parties, joint vision andobjectives of the partnership, clear roles, top management commitmentand support, communication and trust. The results of the case analysisshed light on what is the key to a successful outsourcing relationshipand indicate how the architecture of logistics outsourcing can be analyzedand improved.

  6. Enacting outsourcing: An innovation process perspective

    Directory of Open Access Journals (Sweden)

    Benedikte Borgström

    2010-11-01

    Full Text Available Much research has been done on outsourcing. However, we still know little about outsourcing based on a social process view on innovation. Outsourcing is an innovation as a logistics-related process that is perceived as new by the adopter. We will explore and analyse an outsourcing idea, its development and implementation, from an innovation perspective. The development is studied in a qualitative, long-term process study. The analysis draws on Hoholm’s (2009 model of innovation processes. It extends the applicability of this innovation model and its methodology of following the action into logistics and supply chain management (SCM research. The outsourcing process is an innovation that develops in a rational way based on the incremental process because of its actor-network and simultaneous reflection. Interactions and confrontations come about because of involved contrary forces such as competing objectives. The model explains the practice of SCM innovation and increases the understanding of dynamics and complexity. The process study brings insights to cause-effect relations in the development of outsourcing that are consequential to innovative logistics and SCM.

  7. Designing a Operational Evaluation Model for Outsourcing Decision Making by Effective Outsourcing Factors

    Directory of Open Access Journals (Sweden)

    Ahmad Jafarnejad

    2013-07-01

    Full Text Available Organizations around the world are looking for new approaches to maintain or develop competitive advantage. Outsourcing can be such an approach and one of the strategies that can lead to greater competitiveness. Maintaining and developing core competences as a way of providing barriers to protect against present and future competitors; make full use of external capabilities, innovation and investment; and finally, provide better service, quality and cost to the customer. In this study we determined variables and factors involved in maintenance outsourcing process and developed a generic model for the maintenance outsourcing process by three main factors such as characteristics of organization, characteristics of Environment/Industry and characteristics of Contractors. Then the proposed model has been tested in an electric company by the use of gray theory in order to determine that the organization do complete outsourcing or outsourcing with non-decisions.

  8. Are You Ready To Discuss IT Outsourcing on Your Campus?

    Science.gov (United States)

    McCord, Alan

    2002-01-01

    Explores why the idea of outsourcing campus information technology (IT) services rouses opinions and passions best handled by informed dialogue. Discusses how to conduct this dialog, including common myths about outsourcing and useful lessons. (EV)

  9. THE EVALUATION OF OUTSOURCING USE ON UKRAINIAN RAILWAY TRANSPORT

    Directory of Open Access Journals (Sweden)

    O. M. Stasiuk

    2009-04-01

    Full Text Available The estimate of outsourcing possibilities on the railway transport of Ukraine is realized. The kinds of activities, which are promising for transfer through outsourcing to small enterprises, are proposed.

  10. Managing change in IT outsourcing towards a dynamic fit model

    CERN Document Server

    Plugge, Albert

    2012-01-01

    IT outsourcing is considered a mature business strategy that provides an exquisite opportunity to quickly cater to changing market circumstances. Due to the extensive growth of outsourcing client IT functions in the last decade, a new provider industry has developed rapidly. As a result, the IT landscape is becoming more varied, with different outsourcing arrangements. Considering the multidisciplinary character of outsourcing, providers experienced with that arrangement complexity have increased substantially. Providers have to deal with various aspects such as strategy, capabilities

  11. New Technological Waves Promote Innovation and Integration in Service Outsourcing

    Institute of Scientific and Technical Information of China (English)

    Yang Ting

    2011-01-01

    @@ New technologies represented by cloud computing will lead innovations in delivery mode and pricing mode of service outsourcing.Virtual allocation of service resources can help improve service providers' service capacity and profitability.Cloud platform will boost the delivery efficiency and effect of service outsourcing.The establishment of cloud-based service outsourcing trading platform can promote the efficiency of service trade.In the future, cloud technology and cloud platform will become more popular in service outsourcing industry.

  12. Outsourcing and Innovation: An Empirical Study of Causes and Effects.

    OpenAIRE

    Sasan Bakhtiari; Robert Breunig

    2012-01-01

    We study the implications of vertical integration on innovation performance using firm-level data on Australian manufacturing. We use the data to distinguish between low-cost-oriented and innovation-oriented outsourcing. Outsourcing without innovation lowers costs at the expense of damaging the future chances of innovation, while innovation-oriented outsourcing leads to higher costs but increases the likelihood of future innovation. For firms that innovate and outsource, the probability of fu...

  13. Impacts of hospitals' innovativeness on information system outsourcing decisions.

    Science.gov (United States)

    Park, Jae Sung

    2014-04-01

    The purpose of this study was to identify the effects of hospitals' innovativeness on outsourcing decision-making regarding four information system (IS) functions, namely, software programs, network maintenance, hardware systems, and PC/printer maintenance. Using the 2011 roster of the Korean Hospital Association, this study selected 311 general hospitals as a study population. After identifying the managers who were in charge of outsourcing, this study administered questionnaires. A total of 103 hospitals responded. Of the responding hospitals, 55.34% outsourced at least one IS function, whereas 88.35% outsourced at least one managerial function. IS outsourcing was motivated by the need for outside experts, but other managerial functions were outsourced for cost savings. Innovative and early adopter hospitals were 4.52 and 4.91 times more likely to outsource IS functions related with work processes (i.e., software and network maintenance) than early and late majority hospitals, respectively. IT outsourcing effectiveness significantly influenced the outsourcing decisions regarding four IS functions. Hospitals that had perceived more risks of outsourcing significantly preferred non-outsourcing on their hardware systems, but the risks of outsourcing were not significant for outsourcing decisions regarding the other IS functions. Hospitals' innovativeness also significantly explained the quantity of innovation adoptions. Innovative and early adopter hospitals did more outsourcing than early and late majority hospitals. Hospitals' innovativeness influences decision-making regarding outsourcing. Innovative hospitals are more likely to outsource their work-process-related IS functions. Thus, organizational traits, especially hospitals' innovativeness, should be considered as a key success factor for IS management.

  14. An evaluation of health information technology outsourcing success.

    Science.gov (United States)

    Malovec, Shannon N; Borycki, Elizabeth M; Kushniruk, Andre W

    2015-01-01

    Outsourcing involves contracting out functions performed by an organization to another organization. Many healthcare organizations are exploring outsourcing as a way to address demands for health information technology (HIT). This study researches the success of outsourcing in the health informatics industry in Canada. The study is designed to help understand whether outsourcing four functions of HIT (i.e. development, implementation, operations, and maintenance) can prove successful for an organization. Findings demonstrate that outsourcing these four functions occurs in Canada; however, the research from the semi-structured interviews finds that operations and maintenance may be more commonly outsourced in Canada, over development and implementation functions. Despite this, findings from this research suggest that outsourcing development and implementation may offer more benefits and fewer challenges than outsourcing operations and maintenance. The research also finds that there can be benefits of outsourcing, such as gaining access to expertise and improving service levels. A weakness of outsourcing may be that internal knowledge is lost and having to manage the change required from outsourcing. The study proposes that there are many factors that need to be considered when outsourcing to ensure it is successful.

  15. Business mereology: imaginative definitions of insourcing and outsourcing transformations

    NARCIS (Netherlands)

    Bergstra, J.A.; van Vlijmen, S.F.M.

    2010-01-01

    Outsourcing, the passing on of tasks by organizations to other organizations, often including the personnel and means to perform these tasks, has become an important IT-business strategy over the past decades. We investigate imaginative definitions for outsourcing relations and outsourcing transform

  16. Business mereology: imaginative definitions of insourcing and outsourcing transformations

    NARCIS (Netherlands)

    Bergstra, J.A.; van Vlijmen, S.F.M.

    2010-01-01

    Outsourcing, the passing on of tasks by organizations to other organizations, often including the personnel and means to perform these tasks, has become an important IT-business strategy over the past decades. We investigate imaginative definitions for outsourcing relations and outsourcing

  17. Outsourcing customer support : The role of provider customer focus

    NARCIS (Netherlands)

    Wuyts, S.H.K.; Rindfleisch, A.; Citrin, A.

    2015-01-01

    An increasing number of firms are outsourcing customer support to external service providers. This creates a triadic setting in which an outsourcing provider serves end customers on behalf of its clients. While outsourcing presents an opportunity to serve customers, service providers differ in their

  18. Strategic Trajectories in the Offshoring and Offshore Outsourcing Process

    DEFF Research Database (Denmark)

    Slepniov, Dmitrij; Sørensen, Brian Vejrum

    2006-01-01

    In this paper we examine the offshoring and offshore outsourcing process and the strategic trajectories underlying it, including both the internal venturing and the external outsourcing process. We define and present various perspectives on the offshoring and offshore outsourcing process. We...

  19. Outsourcing customer support : The role of provider customer focus

    NARCIS (Netherlands)

    Wuyts, S.H.K.; Rindfleisch, A.; Citrin, A.

    An increasing number of firms are outsourcing customer support to external service providers. This creates a triadic setting in which an outsourcing provider serves end customers on behalf of its clients. While outsourcing presents an opportunity to serve customers, service providers differ in their

  20. Capacity flexibility allocation in an outsourced supply chain with reservation

    DEFF Research Database (Denmark)

    Boulaksil, Youssef; Grunow, Martin; Fransoo, J.C.

    2011-01-01

    to the less uncertain outsourcer, whereas when the orders are placed, priority is given to the most uncertain outsourcer. Our insights are helpful for contract manufacturers when having contract negotiations with the outsourcers. Moreover, we show that hierachical integration and anticipation are required...

  1. Outsourcing customer support : The role of provider customer focus

    NARCIS (Netherlands)

    Wuyts, S.H.K.; Rindfleisch, A.; Citrin, A.

    2015-01-01

    An increasing number of firms are outsourcing customer support to external service providers. This creates a triadic setting in which an outsourcing provider serves end customers on behalf of its clients. While outsourcing presents an opportunity to serve customers, service providers differ in their

  2. Outsourcing Systems Development for e-Learning Applications

    Science.gov (United States)

    Brodahl, Cornelia; Oftedahl, Heidi

    2012-01-01

    This study investigated outsourcing of the development of visual, animated and interactive learning objects for mathematics education by a Norwegian university to software vendors in China. It sought to understand the challenges in this outsourcing engagement and competences needed to meet the challenges. The authors tested outsourcing strategies…

  3. Outsourcing Systems Development for e-Learning Applications

    Science.gov (United States)

    Brodahl, Cornelia; Oftedahl, Heidi

    2012-01-01

    This study investigated outsourcing of the development of visual, animated and interactive learning objects for mathematics education by a Norwegian university to software vendors in China. It sought to understand the challenges in this outsourcing engagement and competences needed to meet the challenges. The authors tested outsourcing strategies…

  4. Outsourced Investment Management: An Overview for Institutional Decision-Makers

    Science.gov (United States)

    Griswold, John S.; Jarvis, William F.

    2013-01-01

    Outsourcing of investment management is a growing trend among institutional investors. With a broad range of institutions using or exploring the outsourced chief investment officer (OCIO) model, portfolio size is no longer the determining factor driving the outsourcing decision. For all but the largest institutional investors--those with deep…

  5. Outsourcing of Primary Health Cares: Which Activities?

    Directory of Open Access Journals (Sweden)

    Sayed Mahdi Madani

    2016-07-01

    Full Text Available the primary health cares are among the individuals’ primary rights and their outsourcing can pave the way to more suitable use of resources for the field inside and outside of the organization and in this way make possible the better cares. The aim of this study was to determine the type of primary health cares that can be outsourced in Iran; this study embarked upon specifying which one, among the primary health cares, has ability of being outsourced by contractors outside the organization. This applied study has been done by a descriptive and cross-sectional method. According to the other studies at first a general framework was founded; hence the main framework with respect to the opinions of 30 experts. Thereafter a questionnaire was compiled for ensuring its correctness and gathering other experts’ opinions. The method of experts’ judgment was used for validity and for its reliability with distribution of 30 copies the method of calculating Cronbach’ salpha, which was 0.925. Then it was distributed among experts and 786 questionnaires were completed and collected; by using the method of factor of factor and confirmatory analysis as well as the descriptive statistics we embarked upon investigating and deducing the results. For statistical investigation the software SPSS21 and AMOS20 were used. In the factor of outsourcing activities one factor only covering 55.25% of variables variance was discovered. The results suggest that the item q10, “possibility of outsourcing the concrete activities”, with factor load of 0.791 and the item q6, "outsourcing and standardization", with factor load of 0.668 have respectively the highest load and the lowest one in the definition of the factor of cares of outsourcing. The more the primary health cares are more concrete, more simple, more standardized and have the further differentiability, their successful outsourcing is highly possible; in addition only those activities are able to be

  6. Planning model of purchasing logistics in outsourcing

    Directory of Open Access Journals (Sweden)

    Igor JAKOMIN

    2014-03-01

    Full Text Available It is often the case that when preparing their offers, potential outsourcers of logistic activities do not thoroughly research all the activities that have an influence on the process of logistics. Consequently, they prepare relatively expensive offers (that can later lead to greater unexpected costs which, in many cases, business partners decide against and persist with their own existing methods of doing business. The original contribution to science in this article is a model that will aid better understanding of dealing with problems and will, in practice, serve as a tool for the successful execution of business offers by outsourcers. Following research we have discovered, and are able to confirm, that despite the high start-up costs of the outsourcing, in the long term the company can reduce logistic costs. The model presented serves as an in-depth analysis of the company which enables the definition of favourable and optimal offers for outsourcing. The model shown helps to minimise the influence of mistrust and emphasises the importance of reducing the logistic costs with outsourcing.

  7. ORGANIZATIONAL CHANGE: BUSINESS PROCESS REENGINEERING OR OUTSOURCING?

    Directory of Open Access Journals (Sweden)

    Pellicelli Michela

    2012-12-01

    Full Text Available This article will analyze the logic behind the adoption of Business Process Reengineering and outsourcing. The first part analyzes Business Process Reengineering as a technique for analysis and for defining the business processes implemented by organizations in order to make the achievement of corporate objectives more efficient and effective. Nevertheless, this approach has some limits when the reengineering project aims solely at cost reduction. In any event, for several activities management must constantly evaluate the alternative to turning to outsourcing. In the second part we thus observe what should be the evaluations of management in order to pursue the objectives of maximum efficiency, economic efficiency, and productivity. Starting from the methodological assumptions that aid our understanding of the outsourcing of processes and that represent the operational and conceptual framework for the existence of this approach, several models will be analyzed held to be significant for determining those processes that can be outsourced, from a “strategic” point of view, and that are useful for deciding on the shift from BPR to outsourcing.

  8. Agricultural outsourcing: A two-headed coin?

    Science.gov (United States)

    Azadi, Hossein; Houshyar, Ehsan; Zarafshani, Kiumars; Hosseininia, Gholamhossein; Witlox, Frank

    2013-01-01

    Since two decades ago, when China's economic strength has made this most populated country as a leading global agricultural outsourcer, there have increasingly been hot debates on whether such outsourcing is destructive or constructive, especially for host countries. Some critics pessimistically call it ‘land grabs' or ‘neo-colonialism' that should be prevented while others optimistically appreciate it as a development opportunity that should be promoted. The first group interprets the outsourcing as a win-loss process while the second considers it as a win-win deal. This study tries to show the possible gains and losses of both outsourcers and host countries. Accordingly, this paper introduces four different situations; i.e. loss-loss; win-loss; loss-win; and win-win. The first situation is understood as a ‘red-deal' which should urgently be stopped. The second and third situations are called ‘yellow-deal' which should be adjusted to come up with the last situation which we call ‘green-deal' that addresses the benefits of both outsourcers and outsourcees. The paper concludes that in order to understand the main impacts of such deals, we still need to create more evidence for each situation in the framework of a series of risk assessment studies on the bases of both “country-case” and “crop-case”.

  9. Findings: LANL outsourcing focus groups

    Energy Technology Data Exchange (ETDEWEB)

    Jannotta, M.J.; McCabe, V.B.

    1996-12-31

    In March 1996, a series of 24 3-hour dialog focus groups were held with randomly selected Laboratory employees and contractors to gain their perceptions regarding potentials and problems for privatization and consolidation. A secondary goal was to educate and inform the workforce about potentials and issues in privatization and consolidation. Two hundred and thirty-six participants engaged in a learning session and structured input exercises resulting in 2,768 usable comments. Comments were categorized using standard qualitative methods; resulting categories included positive and negative comments on four models (consolidation, spin offs, outsourcing, and corporate partnering) and implications for the workforce, the Laboratory, and the local economy. Categories were in the areas of increasing/decreasing jobs, expertise, opportunity/salary/benefits, quality/efficiency, and effect on the local area and economy. An additional concern was losing Laboratory culture and history. Data were gathered and categorized on employee opinion regarding elements of successful transition to the four models, and issues emerged in the areas of terms and conditions of employment; communication; involvement; sound business planning; ethics and fairness; community infrastructure. From the aggregated opinion of the participants, it is recommended that decision-makers: Plan using sound business principles and continually communicate plans to the workforce; Respect workforce investments in the Laboratory; Tell the workforce exactly what is going on at all times; Understand that economic growth in Northern New Mexico is not universally viewed as positive; and Establish dialog with stakeholders on growth issues.

  10. Information systems outsourcing towards sustainable business value

    CERN Document Server

    Hirschheim, Rudy; Dibbern, Jens

    2014-01-01

    This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.

  11. Paradoxes and Opportunities in Logistic Outsourcing Research

    Directory of Open Access Journals (Sweden)

    Đurđica Stojanović

    2012-11-01

    Full Text Available Historically, very few logistic trends have caught the attention of academics and practitioners to the same extent as outsourcing. A comprehensive literature review reveals two reasons for this continual topicality. The problem complexity and the business environment dynamics – including an interaction with other main trends in logistics and modern supply chains – both led to a permanent literature gap, indicating the need to explore some new aspects of logistics outsourcing (LO. In this paper, a new LO research perspective has been explored by identifying some weaknesses in the main LO research streams and related common viewpoints which led to six ‘logistics outsourcing research paradoxes’. Each of these paradoxes is briefly described and their links with research streams and common views on LO discussed. Finally, the nature of some known opportunities for further research is better explained and some overlooked research opportunities are highlighted.

  12. Decision Making in R&D Outsourcing

    DEFF Research Database (Denmark)

    Bals, Lydia; Kneis, Kyra; Lemke, Christine

    2011-01-01

    In an increasingly competitive environment, the pharmaceutical industry faces increasing R&D costs and longer development times, which increase a product’s time to market. Therefore, the issue of costs and outsourcing of R&D is increasing in importance, but systematic approaches for understanding...... the decision making process on R&D outsourcing are lacking. To address this gap, we present a framework developed in the context of a multinational pharmaceutical company. The framework builds on general make-or-buy frameworks and incorporates specificities of the service and knowledge-driven areas...... of pharmaceutical research. Tactical and strategic outsourcing considerations are reflected in the framework, which also reflects the increased fine slicing of activities beyond the common dichotomy of core and non-core activities. The framework may be applicable insimilar R&D-intensive settings and it therefore...

  13. Decision Making in R&D Outsourcing

    DEFF Research Database (Denmark)

    Bals, Lydia; Kneis, Kyra; Lemke, Christine

    2011-01-01

    In an increasingly competitive environment, the pharmaceutical industry faces increasing R&D costs and longer development times, which increase a product’s time to market. Therefore, the issue of costs and outsourcing of R&D is increasing in importance, but systematic approaches for understanding...... the decision making process on R&D outsourcing are lacking. To address this gap, we present a framework developed in the context of a multinational pharmaceutical company. The framework builds on general make-or-buy frameworks and incorporates specificities of the service and knowledge-driven areas...... of pharmaceutical research. Tactical and strategic outsourcing considerations are reflected in the framework, which also reflects the increased fine slicing of activities beyond the common dichotomy of core and non-core activities. The framework may be applicable insimilar R&D-intensive settings and it therefore...

  14. Portfolios of Control: Researching Discourses in IT Outsourcing

    Science.gov (United States)

    Lioliou, Eleni; Willcocks, Leslie

    This research aims to enhance our understanding of IT outsourcing governance and the influence of its formal and relational mechanisms in executing IT outsourcing. More specifically, our study will demonstrate the role of wider "outsourcing discourses" in disciplining the behavior of the outsourcing partners but also how they permit the creation of avenues to escape discipline and responsibility. The study will introduce a Foucauldian view in the examination of how these "outsourcing discourses" are enacted and will encompass the perspectives both from the client and the supplier organizations.

  15. Risk assessment of logistics outsourcing based on BP neural network

    Science.gov (United States)

    Liu, Xiaofeng; Tian, Zi-you

    The purpose of this article is to evaluate the risk of the enterprises logistics outsourcing. To get this goal, the paper first analysed he main risks existing in the logistics outsourcing, and then set up a risk evaluation index system of the logistics outsourcing; second applied BP neural network into the logistics outsourcing risk evaluation and used MATLAB to the simulation. It proved that the network error is small and has strong practicability. And this method can be used by enterprises to evaluate the risks of logistics outsourcing.

  16. The Precious Sortie: The United States Air Force at the Intersection of Rising Energy Prices, an Aging Fleet, a Struggling Recapitalization Effort, and Stressed Defense Budgets

    Science.gov (United States)

    2009-03-01

    Respondents should be aware that notwithstanding any other provision of law , no person shall be subject to a penalty for failing to comply with a collection...them at their own peril. 26 NOTES 1 Gayle Putrich and Vago Muridan, "Rising Oil Prices Change USAF Ops," DefenseNews, July 14, 200S, http...accessed July 30, 200S). 4 Vago Muridan, "Oil Prices Reshape How the Air Force Flies," AirForceTimes, July 14, 200S,_ http://www.airforcetimes.com

  17. TOGAF usage in outsourcing of software development

    Directory of Open Access Journals (Sweden)

    Aziz Ahmad Rais

    2013-12-01

    Full Text Available TOGAF is an Enterprise Architecture framework that provides a method for developing Enterprise Architecture called architecture development method (ADM. The purpose of this paper is whether TOGAF ADM can be used for developing software application architecture. Because the software application architecture is one of the disciplines in application development life cycle, it is important to find out how the enterprise architecture development method can support the application architecture development. Having an open standard that can be used in the application architecture development could help in outsourcing of software development. If ADM could be used for software application architecture development, then we could consider its usability in outsourcing of software development.

  18. The Path from Outsourcing to Backsourcing:

    DEFF Research Database (Denmark)

    Madsen, Erik Skov; Slepniov, Dmitrij

    The purpose of this paper is to examine the evolution of offshoring and outsourcing over time and highlight strategic considerations underpinning this process in companies. On the basis of four case studies of Danish and German industrial companies, this paper develops a holistic framework...... conceptualizing various levels of outsourcing and offshoring as well as factors driving the transition between these levels. The framework adds to better understanding of the process,challenges the linear nature of it and suggests that ‘backsourcing’ and repatriation of activities should receive more attention...

  19. The Path from Outsourcing to Backsourcing:

    DEFF Research Database (Denmark)

    Madsen, Erik Skov; Slepniov, Dmitrij

    The purpose of this paper is to examine the evolution of offshoring and outsourcing over time and highlight strategic considerations underpinning this process in companies. On the basis of four case studies of Danish and German industrial companies, this paper develops a holistic framework...... conceptualizing various levels of outsourcing and offshoring as well as factors driving the transition between these levels. The framework adds to better understanding of the process,challenges the linear nature of it and suggests that ‘backsourcing’ and repatriation of activities should receive more attention...

  20. Examining the popularity trajectory of outsourcing as a management concept

    Directory of Open Access Journals (Sweden)

    Dag Øivind Madsen

    2017-06-01

    Full Text Available This paper examines the popularity trajectory of outsourcing as a management concept. The paper shows that while outsourcing is an old management practice that has roots that date back centuries, it did not gain widespread popularity as a modern organizational practice until the 1980s. While the initial outsourcing hype and craze of the late 1980s and early 1990s has waned, outsourcing has shown considerable staying power as a management concept, even in the face of counter-movements such as backsourcing and insourcing. Although the experiences with implementation of outsourcing are mixed, outsourcing remains a widely used management concept. However, the current relatively low satisfaction level among users could influence the future popularity trajectory of the outsourcing concept.

  1. ASAS KEBEBASAN BERKONTRAK DAN ASAS KEPRIBADIAN DALAM KONTRAK-KONTRAK OUTSOURCING

    Directory of Open Access Journals (Sweden)

    Taufiq El Rahman

    2012-02-01

    Full Text Available The freedom of contract applies for parties n outsourcing contracts, even though it is not applicable for outsourcing worker. There are violation in personality principle where the outsourcing contract is applicable for third party. The legal protection for outsourcing worker is also weak. Asas kebebasan berkontrak berlaku bagi para pihak dalam perjanjian outsourcing tetapi tidak berlaku bagi tenaga kerja outsourcing. Terdapat penyimpangan terhadap asas kepribadian, dimana perjanjian outsourcing berlaku bagi tenaga kerja outsourcing yang berkedudukan sebagai pihak ketiga. Perlindungan hukum bagi tenaga kerja outsourcing relatif lemah.

  2. Wrestling with a Trojan Horse: Outsourcing Cataloging in Academic and Special Libraries.

    Science.gov (United States)

    Abel-Kops, Chad P.

    2000-01-01

    Focuses the issue of outsourcing cataloging in academic and special libraries. Examines the goal of outsourcing to increase production at reduced costs; a case of outsourcing at Wright State University of Ohio; confidentiality issues of outsourcing by law firms and other corporations; contracts; debates on "whether" and "what" to outsource; and…

  3. Outsourcing: Who's threatened? A critical view of outsourcing as a strategic management instrument.

    OpenAIRE

    Bosman, F.J.M.

    2011-01-01

    In the contemporary strategic management process, outsourcing is performed whenever management sees an efficiency opportunity, and employees have no influence on the situation. This research examines the attitudes of technical in-house ICT staff to this work situation, mainly by using the Social Photo Matrix methodology. It has become clear that the ICT staff feel threatened by the constant possibility of ICT outsourcing, and that management has influence on this. However, the expected severi...

  4. Outsourcing relationships: Changes in power and dependency

    DEFF Research Database (Denmark)

    Hansen, Zaza Nadja Lee; Rasmussen, Lauge Baungaard

    2013-01-01

    for the relationship to remain aligned and appropriate must also change. Through an empirical dyadic investigation of a large multinational corporation and three of its vendors the key-determinants related to changes in outsourcing relationships are investigated. This dyadic study shows that companies need to consider...

  5. Outsourced Similarity Search on Metric Data Assets

    DEFF Research Database (Denmark)

    Yiu, Man Lung; Assent, Ira; Jensen, Christian S.

    2012-01-01

    This paper considers a cloud computing setting in which similarity querying of metric data is outsourced to a service provider. The data is to be revealed only to trusted users, not to the service provider or anyone else. Users query the server for the most similar data objects to a query example...

  6. Outsourcing information communication technology services in ...

    African Journals Online (AJOL)

    ian

    university libraries in Kenya outsource ICT services such as Internet, e-resources and ... study concluded that there was a need for the library management to be ..... open source software, Automation of Libraries and Centre's Documentation .... technical personnel be intimately involved in the development process to allow ...

  7. Three Interdisciplinary Studies on IT Outsourcing

    Science.gov (United States)

    Gantman, Sonia Vilvovsky

    2012-01-01

    This dissertation provides interdisciplinary insights into the role of client's internal collaborative experience in managing communication during a complex outsourced project, building a quality client-vendor relationship and ultimately achieving success in the project. Each of the three studies in this dissertation identifies a gap in…

  8. Managing a Stormy Change in IT Outsourcing

    DEFF Research Database (Denmark)

    Alaranta, Maria; Alin, Pauli

    2014-01-01

    Changes in information-technology outsourcing (ITO) are often challenging. Critical to success is integrating knowledge efficiently between the client and vendor. Some of these changes are novel and unpredictable, “stormy” events where past knowledge offers little guidance, and existing practices...

  9. Trust and Coordination in Offshore Outsourcing

    DEFF Research Database (Denmark)

    Tøth, Thomas

    2013-01-01

    This paper reports from an empirical study of one of the largest IT and BPO offshore outsourcing endeavors embarked upon by a Danish company. Based on observations of structured, video-mediated handover meetings and follow-up interviews with the involved stakeholders, it presents an account of how...

  10. Control and trust impact on outsourcing

    DEFF Research Database (Denmark)

    Herbert-Hansen, Zaza Nadja Lee; Rasmussen, Lauge Baungaard; Schmidt, Andreas Strøjer Tynan

    This paper examines the relationships between control, trust and inter-organizational learning in outsourcing relationships, focusing on the question: How do different trust and control strategies affect the sharing and withholding of knowledge between client and vendor? Four studies are conducted...

  11. Outsourcing in Higher Education: An Empirical Examination

    Science.gov (United States)

    Gupta, Atul; Herath, S. Kanthi; Mikouiza, Nathalie C.

    2005-01-01

    Purpose: To measure the degree of implementation and satisfaction level with the outsourcing initiatives from higher education institutions. Design/methodology/approach: Uses a survey questionnaire to measure the levels of satisfaction with the institutions' services and the questionnaire was based on six factors that are deemed significant in…

  12. Three Interdisciplinary Studies on IT Outsourcing

    Science.gov (United States)

    Gantman, Sonia Vilvovsky

    2012-01-01

    This dissertation provides interdisciplinary insights into the role of client's internal collaborative experience in managing communication during a complex outsourced project, building a quality client-vendor relationship and ultimately achieving success in the project. Each of the three studies in this dissertation identifies a gap in…

  13. The Temptations and Realities of Outsourcing

    Science.gov (United States)

    Wertz, Richard D.

    2005-01-01

    As colleges and universities attempt to produce additional revenue and enhance their services, more are entering into contracts with private companies. Some agreements involve lengthy commitments, and this means that outsourcing contracts require thorough review by boards of trustees, which are being called upon to act with greater diligence to…

  14. Assessing the Relationship between Airlines' Maintenance Outsourcing and Aviation Professionals' Job Satisfaction

    Science.gov (United States)

    McCamey, Rotorua

    The current economic and security challenges placed an additional burden on U.S. airlines to provide optimum service at reasonable costs to the flying public. In efforts to stay competitive, U.S. airlines increased foreign-based outsourcing of aircraft major repair and overhaul (MRO) mainly to reduce labor costs and conserve capital. This concentrated focus on outsourcing and restructuring, ignored job dissatisfaction among remaining employees which could reduce and or eliminate an airline's competitiveness. The purpose of this quantitative study was (a) to assess the relationship between increased levels of foreign-based MRO outsourcing and aviation professionals' job satisfaction (Y1); (b) to assess the influence of increased levels of foreign-based outsourcing on MRO control (Y2), MRO error rate (Y3), and MRO technical punctuality (Y4) as perceived by aviation professionals; and (c) to assess the influence of increased levels of foreign-based MRO outsourcing on technical skills (Y5) and morale ( Y6) as perceived by aviation professionals. The survey instrument was utilized based on Paul Spector's Job Satisfaction Questionnaire and MRO specific questions. A random sample of 300 U.S. airline participants was requested via MarketTools to meet required sample size of 110 as determined through a priori power analysis. Study data rendered 198 useable surveys of 213 total responses, and correlation, multiple regression, and ANOVA methods were used to test study hypotheses. The Spearman's rho for (Y 1) was statistically significant, p = .010 and multiple regression was statistically significant, p < .001. A one-way ANOVA indicated participants differed in their opinions of (Y2) through (Y6), Recommendations for future research include contrasting domestic and global MRO providers, and examining global aircraft parts suppliers and aviation technical training.

  15. The performance of companies in terms of outsourcing

    Directory of Open Access Journals (Sweden)

    Dubrovskaya Tat’yana Nikolaevna

    2016-04-01

    Full Text Available In the article the essence of outsourcing as a new form of employment relations is considered, its features are defined in comparison with traditional forms of employment, its advantages and disadvantages are given. The authors describe the reasons why companies resort to outsourcing, in particular, on the example of small business, illustrate the strategic importance of outsourcing. The practical application of outsourcing is becoming more widespread in the modern business. The scientific and actual role of outsourcing in the management of the enterprise has greatly increased, which is proved by the fact that today more than fifty per cent of current foreign companies apply data approach. Thus today in the Russian Federation outsourcing is at an early stage of formation and relates mainly to restructuring of business entities and development of the market of information technologies. The analysis allowed determining the provisional value of the outsourcers’ services. The basis of determining the cost of the services is the cost of maintenance of one unit of standard accounting service. The calculations show that for the investigated enterprise it is very advantageous to transfer a number of business process to outsourcing, and there is a need to carefully consider over the choice of an outsourcer in order to avoid the negative sides of the work under this type of agreements. When deciding about outsourcing, one needs to analyze the financial and organizational costs, while keeping the risks of associated with the work in terms of outsourcing in the analysis area.

  16. 76 FR 56770 - Food and Drug Administration/Xavier University Global Outsourcing Conference

    Science.gov (United States)

    2011-09-14

    ... Outsourcing Conference AGENCY: Food and Drug Administration, HHS. ACTION: Notice of public conference. SUMMARY..., is announcing a public conference entitled ``FDA/Xavier University Global Outsourcing Conference... industry experts. This conference drives collaboration on the topic of global outsourcing compliance...

  17. 75 FR 22412 - Food and Drug Administration/Xavier University Global Outsourcing Conference

    Science.gov (United States)

    2010-04-28

    ... Outsourcing Conference AGENCY: Food and Drug Administration, HHS. ACTION: Notice of public conference. SUMMARY..., is announcing a public conference entitled ``FDA/Xavier University Global Outsourcing Conference... challenges associated with pharmaceutical outsourcing relationships and supply chain control, as well...

  18. 77 FR 41416 - Food and Drug Administration/Xavier University Global Outsourcing Conference

    Science.gov (United States)

    2012-07-13

    ... Outsourcing Conference AGENCY: Food and Drug Administration, HHS. ACTION: Notice of public conference. SUMMARY..., is announcing a public conference entitled ``FDA/Xavier University Global Outsourcing Conference... experts. This conference drives collaboration on the topic of global outsourcing compliance by...

  19. Business Mereology: Imaginative Definitions of Insourcing and Outsourcing Transformations

    CERN Document Server

    Bergstra, J A

    2010-01-01

    Outsourcing, the passing on of tasks by organizations to other organizations, often including the personnel and means to perform these tasks, has become an important IT-business strategy over the past decades. We investigate imaginative definitions for outsourcing relations and outsourcing transformations. Abstract models of an extreme and unrealistic simplicity are considered in order to investigate possible definitions of outsourcing. Rather than covering all relevant practical cases an imaginative definition of a concept provides obvious cases of its instantiation from which more refined or liberal definitions may be derived. A definition of outsourcing induces to a complementary definition of insourcing. Outsourcing and insourcing have more complex variations in which multiple parties are involved. All of these terms both refer to state transformations and to state descriptions pertaining to the state obtained after such transformations. We make an attempt to disambiguate the terminology in that respect a...

  20. Apply TQM to E-Government Outsourcing Management

    Science.gov (United States)

    Huai, Jinmei

    This paper developed an approach to e-government outsourcing quality management. E-government initiatives have rapidly increased in the last decades and the success of these activities will largely depend on their operation quality. As an instrument to improve operation quality, outsourcing can be applied to e-government. This paper inspected process of e-government outsourcing and discussed how to improve the outsourcing performance through total quality management (TQM). The characteristics and special requirements of e-government outsourcing were analyzed as the basis for discussion. Then the principles and application of total quality management were interpreted. Finally the process of improving performance of e-government was analyzed in the context of outsourcing.

  1. THE ALGORITHM OF ICT-OUTSOURCING DECISION MAKING IN SME

    OpenAIRE

    2012-01-01

    The goal of the present paper is to carry out a research of algorithms for ICT-outsourcing decision making. The analysis of the existing algorithms and frameworks for ICT-outsourcing decision making proves that they cannot be used in Russian small and medium enterprises. Based on the analysis of strong and weak points of existing algorithms a new algorithm for ICT-outsourcing decision making in SME is proposed. Some recommendations for successful implementation of the algorithm are provided.

  2. Humanitarian fleet management : impacts on humanitarian logistics by outsourcing

    OpenAIRE

    Hajdarovic, Mina; Jensen, Jannicke

    2013-01-01

    The main purpose of this thesis is to contribute with insights to outsourcing in the humanitarian sector, by focusing on fleet management activities. The theoretical framework showed little research combining outsourcing and fleet literature with humanitarian science. Therefore we aimed to answer the following research question: How can outsourcing of fleet management activities influence humanitarian logistics? To provide an answer to this question we looked at both the demand-side and the s...

  3. The rationale and benefits of Recruitment Process Outsourcing (RPO)

    OpenAIRE

    Rajamäki, Roosa

    2017-01-01

    The aim of this thesis is to analyse the rationale and benefits of recruitment process outsourcing on an international cross-industry level. This thesis looks into different theoretical frameworks of and provides a research in the form of two cases studies from the point of view of both outsourcing service provider and the service user. The research is guided with a research question of which purpose is to evaluate the primary rationale for outsourcing a recruitment process and analysing the ...

  4. An Analysis of Determinants of Recruitment and Selection Outsourcing Implementation

    OpenAIRE

    Jana Cocuľová

    2015-01-01

    In order for the companies to maintain their positions in the current market, they are forced to find new opportunities and ways to streamline their operations. One of such options for the company is outsourcing, which is the subject of this paper. Given the increasing trend of outsourcing in human resource management, the article deals specifically with the issue of outsourcing of selected human resource (HR) activity – the recruitment and selection process (R & S). The main goal of the ...

  5. Information systems outsourcing issues in the communication technology sector

    CSIR Research Space (South Africa)

    Smuts, H

    2010-03-01

    Full Text Available (CT) sector in South Africa through a survey among organisations in this sector. The survey results are compared to findings in similar studies in other markets and unique contributors to IS outsourcing issues in the South African context..., knowledge and capabilities found outside its bounds (Power et al., 2006, Edersheim, 2007). Outsourcing as a business practice is flourishing in almost every domain and organisations are outsourcing functional areas such as information systems, marketing...

  6. Software Development Outsourcing Decision Support Tool with Neural Network Learning

    Science.gov (United States)

    2004-03-01

    software domain, enterprise scripting software domain, and outsourcing ( maintenance and training) processes found to be included in the new model but not in...accounting and order entry) software domains, and outsourcing ( maintenance , configuration management and software engineer support) processes were...found in the original model but not in the new model included: enterprise (scripting and order entry) software domains and outsourcing maintenance process

  7. Management and Control of Outsourcing in Dispersed Network Manufacturing Systems

    Institute of Scientific and Technical Information of China (English)

    Rob; Dekkers; Luping; Wang

    2002-01-01

    The trend of economic globalisation and advances in i nformation technology has led to the emergence of dispersed manufacturing system s as a form of the virtual organisation. New manufacturing strategy pays more at tention to the management of the total value chain and therefore puts emphasis o n outsourcing. In fact, outsourcing is an efficient way of utilizing available r esources and has become one key aspect of the manufacturing strategy. Improved d ecision and organization on outsourcing will result ...

  8. Do specialists exit the firm outsourcing its R&D?

    DEFF Research Database (Denmark)

    Wang, Wenjing

    employment of R&D specialists decreases with the deepening of R&D outsourcing but increases with the broadening of R&D outsourcing. These relations can be inferred from previous empirical studies as well as our theoretical analysis, and are supported by the empirical evidence from estimations of correlated......Do specialists exit the firm increasingly outsourcing its research and development (R&D) work? Although this question is critical in understanding how R&D outsourcing links to innovation performance, the answer is not yet clear. This paper proposes that the optimal level of firm's internal...

  9. Outsourcing Logistics Activities: Evidence from Slovenia

    Directory of Open Access Journals (Sweden)

    Klemen Kavčič

    2016-12-01

    Full Text Available The purpose of this research is to investigate how logistics outsourcing performs activities that have been traditionally carried out within the outsourcer’s company. The study examines the characteristics of logistics and transport services, which are important in cooperation with service providers. Two groups were formed according to the average values of the characteristics of logistics activities. ‘Cost, quality and response’ are important for the first group, while ‘logistics, environment and the ability to adapt to client processes’ are important for the second group. The results of the survey carried out in Slovenian enterprises show that both groups are primarily interested in express freight and shipment services, the difference lying in the understanding of logistics, mutual trust and brand recognition. The findings will be useful both in business practice and for managers, providing them with a better understanding of the performance of logistics outsourcing.

  10. Athos: Efficient Authentication of Outsourced File Systems

    DEFF Research Database (Denmark)

    Triandopoulos, Nikolaos; Goodrich, Michael T.; Papamanthou, Charalampos

    2008-01-01

    outsourced storage. Using light-weight cryptographic primitives and efficient data-structuring techniques, we design authentication schemes that allow a client to efficiently verify that the file system is fully consistent with the exact history of updates and queries requested by the client. In Athos, file-system......We study the problem of authenticated storage, where we wish to construct protocols that allow to outsource any complex file system to an untrusted server and yet ensure the file-system's integrity. We introduce Athos, a new, platform-independent and user-transparent architecture for authenticated...... operations are verified in time that is logarithmic in the size of the file system using optimal storage complexity-constant storage overhead at the client and asymptotically no extra overhead at the server. We provide a prototype implementation of Athos validating its performance and its authentication...

  11. Outsourced similarity search on metric data assets

    KAUST Repository

    Yiu, Man Lung

    2012-02-01

    This paper considers a cloud computing setting in which similarity querying of metric data is outsourced to a service provider. The data is to be revealed only to trusted users, not to the service provider or anyone else. Users query the server for the most similar data objects to a query example. Outsourcing offers the data owner scalability and a low-initial investment. The need for privacy may be due to the data being sensitive (e.g., in medicine), valuable (e.g., in astronomy), or otherwise confidential. Given this setting, the paper presents techniques that transform the data prior to supplying it to the service provider for similarity queries on the transformed data. Our techniques provide interesting trade-offs between query cost and accuracy. They are then further extended to offer an intuitive privacy guarantee. Empirical studies with real data demonstrate that the techniques are capable of offering privacy while enabling efficient and accurate processing of similarity queries.

  12. Outsourcing within aerospace manufacturing enterprises: A phenomenological study and outsourcing leadership model

    Science.gov (United States)

    Sampson, Enrique, Jr.

    Many aerospace workers believe transferring work projects abroad has an erosive effect on the U.S. aerospace industry (Pritchard, 2002). This qualitative phenomenological study examines factors for outsourcing decisions and the perceived effects of outsourcing on U.S. aerospace workers. The research sample consists of aerospace industry leaders and nonleaders from the East Coast, Midwest, and West Coast of the United States. Moustakas' modified van Kaam methods of analysis (1994) and Decision Explorer analysis software were applied to the interview transcripts. Resultant data identified five core themes: communication, best value, opportunities, cost, and offset consideration. The themes provided the framework for a model designed to assist leaders in making effective decisions and communicating the benefits of those decisions when considering outsourcing of work projects.

  13. Managing risk and security in outsourcing IT services onshore, offshore and the cloud

    CERN Document Server

    Siepmann, Frank

    2013-01-01

    Outsourcing History of Outsourcing      The Early Days of Outsourcing      Current State Delivery Models      Onshoring      Nearshoring      Offshoring Outsourcing Types      Technology Outsourcing      Business Transformation Outsourcing      Business Process Outsourcing      Knowledge Process Outsourcing The Internals of Outsourcing      The Phases      Typical Financial Outsourcing Model      Geographical Regions The Top Outsourcing Countries      India      Indonesia      Estonia      S

  14. Logistics outsourcing for economies in business networks

    OpenAIRE

    Juntunen, J

    2010-01-01

    Abstract The fundamental choice among governance mechanism is whether to externally organize transactions outside the boundary of the firm in the market, or whether to internally organize transactions within the firm's boundaries. In other words, major decision which is made on the firm's organizational strategy culminates in the make-or-buy decisions. In business and especially in the context of logistics, the worldwide usage and importance of outsourcing has grown dramatically over the l...

  15. Outsourcing through SCOR and BPR at Rhodia

    OpenAIRE

    Wattky Crestan, Andréa; Neubert, Gilles; Bouras, Abdelaziz

    2006-01-01

    Reorganizing business processes (BPR) and outsourcing are two distinct concepts. The first concerns the organization optimization through process improvement, the second relates to the dislocation of internal activities outside of the company. The SCOR-model constitutes a reference standard addressing BPR through common terms and definitions for processes, performance indicators, best practices, and benchmarking. This paper addresses how organizational change as well as internal and external ...

  16. How Continental Bank outsourced its "crown jewels.".

    Science.gov (United States)

    Huber, R L

    1993-01-01

    No industry relies more on information than banking does, yet Continental, one of America's largest banks, outsources its information technology. Why? Because that's the best way to service the customers that form the core of the bank's business, says vice chairman Dick Huber. In the late 1970s and early 1980s, Continental participated heavily with Penn Square Bank in energy investments. When falling energy prices burst Penn Square's bubble in 1982, Continental was stuck with more than $1 billion in bad loans. Eight years later when Dick Huber came on board, Continental was working hard to restore its once solid reputation. Executives had made many tough decisions already, altering the bank's focus from retail to business banking and laying off thousands of employees. Yet management still needed to cut costs and improve services to stay afloat. Regulators, investors, and analysts were watching every step. Continental executives, eager to focus on the bank's core mission of serving business customers, decided to outsource one after another in-house service--from cafeteria services to information technology. While conventional wisdom holds that banks must retain complete internal control of IT, Continental bucked this argument when it entered into a ten-year, multimillion-dollar contract with Integrated Systems Solutions Corporation. Continental is already reaping benefits from outsourcing IT. Most important, Continental staffers today focus on their true core competencies: intimate knowledge of customers' needs and relationships with customers.

  17. How to Reevaluate Outsourcing Contracts Best Practices

    Institute of Scientific and Technical Information of China (English)

    Bill Martorelli

    2011-01-01

    Contract terms for outsourcing continue to change with the times,at least at the margins.The body of contractual best practices changes little in regard to specific terms available for governing outsourcing transactions,but their relative importance can shift in response to both ongoing and emerging risks.In 2009,for example,concerns over Satyam's sudden collapse and terrorism in Mumbai made customers keenly aware of their reliance on key service providers and how fragile they could be.But since then,Satyam is back solidly under new ownership (now Mahindra Satyam),and security measures in India and elsewhere have kept terrorism's specter largely at bay.While the risk of terrorism or a sudden failure of a key supplier-then top of mind - have fallen in priorities,new issues have emerged as more likely near-term concerns.%In order to effectively address contractual protections for threats existing in today's environment Forrester urges sourcing professionals to consider variations on time-honored outsourcing contractual best practices.

  18. Logistics outsourcing by Taiwanese and Dutch food processing industries

    NARCIS (Netherlands)

    Hsin-I Hsiao, L.; Kemp, R.G.M.; Vorst, van der J.G.A.J.; Omta, S.W.F.

    2011-01-01

    Purpose – This paper aims to investigate outsourcing of different types of logistics activities in Taiwanese food industry, and benchmark with practices in The Netherlands. Design/methodology/approach – The outsourcing of four levels of logistics activities is investigated: transportation (level 1),

  19. "Outsourced": Using a Comedy Film to Teach Intercultural Communication

    Science.gov (United States)

    Briam, Carol

    2010-01-01

    Given that feature films can enhance the teaching of intercultural communication, this article describes in detail how the 2006 comedy film, "Outsourced," can be integrated into a course. The article relates the film to four different functions of film and shows how "Outsourced" can help create an intercultural experience for…

  20. Leveraging Offshore IT Outsourcing by SMEs through Online Marketplaces

    NARCIS (Netherlands)

    U.L. Radkevitch (Uladzimir); H.W.G.M. van Heck (Eric); O.R. Koppius (Otto)

    2006-01-01

    textabstractFollowing their larger counterparts, an increasing number of small firms outsource their IT tasks to lower cost offshore destinations. For small firms, however, offshore outsourcing is a difficult undertaking as it involves high transaction costs. Online marketplaces for IT services,

  1. Agricultural outsourcing: A comparison between the Netherlands and Japan

    NARCIS (Netherlands)

    Igata, M.; Hendriksen, A.; Heijman, W.J.M.

    2008-01-01

    Outsourcing may well be a tool for increasing the efficiency of Japanese agriculture. However, outsourcing is not frequently used by Japanese farmers in their day-to-day management. This has resulted in a weakly developed market for agricultural contracting services. In order to take a closer look a

  2. The new IT outsourcing landscape from innovation to cloud services

    CERN Document Server

    Willcocks, Leslie P, Professor

    2012-01-01

    Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

  3. Pharmaceuticals Outsourcing Industry: China Strategies for Indian Pharmaceutical Companies

    Institute of Scientific and Technical Information of China (English)

    Amruth Das

    2011-01-01

    @@ Since last 5 years both India and China, have made rapid strides in the space of pharmaceutical outsourcing.Indian companies, with the largest number of US-FDA approved manufacturing plants outside the USA,has the potential to be a global leader in the outsourcing market.

  4. Discovering Strategies to Improve Business Value in Outsourcing Projects

    NARCIS (Netherlands)

    Ponisio, M.L.; Eck, van P.A.T.; Vruggink, P.

    2008-01-01

    This paper deals with the problem of leveraging client business value in a software development outsourcing relationship. We have observed software development projects from two different Dutch IT outsourcing companies and studied the approach they apply in their (successful) projects. The results s

  5. IS Outsourcing "Behind the Curtain" - Beyond Rational to Institutional Explanations

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries-Heje, Jan

    explanation; but then with a more careful analysis focusing on institutional factors, other explanations "behind the curtain" were re-vealed, such as management consultants with a "best practice" agenda, people promoting out-sourcing thereby being promoted themselves, and a believe in outsourcing as a "silver...

  6. Explaining Outsourcing in Health, Sport and Physical Education

    Science.gov (United States)

    Williams, Benjamin J.; Macdonald, Doune

    2015-01-01

    Outsourcing is a complex, controversial and pervasive practice that is increasingly becoming a matter of concern for educational researchers. This article contributes to this literature by examining outsourcing practices related to health, sport and physical education (HSPE). Specifically, it reports data on specialist health and physical…

  7. Discovering Strategies to Improve Business Value in Outsourcing Projects

    NARCIS (Netherlands)

    Ponisio, Laura; van Eck, Pascal; Vruggink, P.

    2008-01-01

    This paper deals with the problem of leveraging client business value in a software development outsourcing relationship. We have observed software development projects from two different Dutch IT outsourcing companies and studied the approach they apply in their (successful) projects. The results

  8. The new IT outsourcing landscape from innovation to cloud services

    CERN Document Server

    Willcocks, Leslie P

    2012-01-01

    Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

  9. Explaining Outsourcing in Health, Sport and Physical Education

    Science.gov (United States)

    Williams, Benjamin J.; Macdonald, Doune

    2015-01-01

    Outsourcing is a complex, controversial and pervasive practice that is increasingly becoming a matter of concern for educational researchers. This article contributes to this literature by examining outsourcing practices related to health, sport and physical education (HSPE). Specifically, it reports data on specialist health and physical…

  10. Outsourcing Turns IT Leaders into the New Air Traffic Controllers

    Science.gov (United States)

    Raths, David

    2010-01-01

    Many chief information officers (CIOs) have come to accept and even embrace the role of outsourcers in their portfolio of IT services. In 2009, 47 percent of the 352 CIOs surveyed by the Center for Higher Education Chief Information Officer Studies (CHECS) said they had selectively outsourced some part of the IT function, up from 43 percent the…

  11. A Comparison of Outsourcing in Higher Education, 1998-99 and 2003-04

    Science.gov (United States)

    Adams, Olin L., III; Guarino, A. J.; Robichaux, Rebecca R.; Edwards, Toni L.

    2004-01-01

    This paper explores the nature and extent of outsourcing by higher education institutions, benefits and challenges associated with outsourcing, and the implications of outsourcing for effective management. The principal investigator conducted a national study of outsourcing by four-year colleges and universities at two points in time, 1998-99 and…

  12. A technological contingency perspective on the depth and scope of international outsourcing

    NARCIS (Netherlands)

    Mol, M.J.; Pauwels, Pieter; Matthyssens, P.; Quintens, L.

    2004-01-01

    In this study, we present and test a technological contingency perspective on two dimensions of international outsourcing: depth and scope. The depth of international outsourcing refers to the ratio of foreign to total outsourcing. The scope of international outsourcing captures the degree of psychi

  13. A technological contingency perspective on the depth and scope of international outsourcing

    NARCIS (Netherlands)

    Mol, M.J.; Pauwels, Pieter; Matthyssens, P.; Quintens, L.

    2004-01-01

    In this study, we present and test a technological contingency perspective on two dimensions of international outsourcing: depth and scope. The depth of international outsourcing refers to the ratio of foreign to total outsourcing. The scope of international outsourcing captures the degree of

  14. Outsourcing of IT Services: Studies on Diffusion and New Theoretical Perspectives

    Science.gov (United States)

    Mann, Arti

    2012-01-01

    Information technology (IT) outsourcing, including foreign or offshore outsourcing, has been steadily growing over the last two decades. This growth in IT outsourcing has led to the development of different hubs of services across nations, and has resulted in increased competition among service providers. Firms have been using IT outsourcing to…

  15. 78 FR 72897 - Draft Guidance for Industry on Interim Product Reporting for Human Drug Compounding Outsourcing...

    Science.gov (United States)

    2013-12-04

    ... Human Drug Compounding Outsourcing Facilities Under Section 503B of the Federal Food, Drug, and Cosmetic... entitled ``Interim Product Reporting for Human Drug Compounding Outsourcing Facilities Under Section 503B... register as outsourcing facilities (outsourcing facilities). DATES: Although you can comment on...

  16. A technological contingency perspective on the depth and scope of international outsourcing

    NARCIS (Netherlands)

    Mol, M.J.; Pauwels, Pieter; Matthyssens, P.; Quintens, L.

    2004-01-01

    In this study, we present and test a technological contingency perspective on two dimensions of international outsourcing: depth and scope. The depth of international outsourcing refers to the ratio of foreign to total outsourcing. The scope of international outsourcing captures the degree of psychi

  17. Outsourcing of IT Services: Studies on Diffusion and New Theoretical Perspectives

    Science.gov (United States)

    Mann, Arti

    2012-01-01

    Information technology (IT) outsourcing, including foreign or offshore outsourcing, has been steadily growing over the last two decades. This growth in IT outsourcing has led to the development of different hubs of services across nations, and has resulted in increased competition among service providers. Firms have been using IT outsourcing to…

  18. Outsourcing in Higher Education: A Business Officer and Business Partner Discuss a Controversial Management Strategy.

    Science.gov (United States)

    Bartem, Richard; Manning, Sherry

    2001-01-01

    With outsourcing, colleges can focus on their primary mission rather than on managing an auxiliary service that may compete with private sector alternatives. Discusses when an institution should outsource; what businesses can bring to educational communities; the role of business officers in outsourcing; how to ensure successful outsourcing; why…

  19. TRANSPORT OUTSOURCING AND TRANSPORT COLLABORATION RELATIONSHIP - THE RISK HEDGING PERSPECTIVE

    Directory of Open Access Journals (Sweden)

    Đurđica M. Stojanović

    2015-04-01

    Full Text Available Although transport outsourcing decision-making and collaborative transport management (CTM have been “hot topics” for years, their links are still not thoroughly explored. The purpose of this paper is to contribute to a better understanding of the relationship between them. In particular, we focus on the conflicting and complementary features of these concepts with regard to their capability to hedge against transport outsourcing-related risks. Transport outsourcing is often a tool for transferring part of the demand risks from the primary parties in supply chains to transport service providers. However, new relationships introduce some new risks - outsourcing contract risks. It is important to identify, estimate and compare such kinds of risks. Transport collaboration may decrease both the demand risks and the outsourcing contract risks, although the relationship with the latter is more complex. It is used an exploratory research based on a combination of a literature review and empirical examples.

  20. PROCUREMENT INSOURCING VS. PROCUREMENT OUTSOURCING: EVIDENCE FROM SERBIA

    Directory of Open Access Journals (Sweden)

    Slobodan Acimovic

    2016-11-01

    Full Text Available One of the most important strategic decisions of a company is to choose whether to insource or outsource a particular group of activities or a business function. The trend of outsourcing those activities which do not form a part of the company core competences is becoming more and more present in business practice. The aim of the analysis within this paper is to review the mentioned trend from the position of organizing the company procurement activities. The analysis shows that there is no unique trend concerning outsourcing all logistics activities, which do not form a part of the company core competences. Unlike the majority of other logistics activities, which as non-basic, tend to be outsourced, procurement dominantly stays insourced. Finally, based on the empirical evidence obtained from a survey carried out among 52 companies in Serbia, it is concluded that even if procurement is outsourced, this trend is more present among service than production companies.

  1. AN EXAMINATION AND CRITIQUE OF THE OUTSOURCING CONCEPT AND PRAXIS

    Directory of Open Access Journals (Sweden)

    Dakare, Olamitunji

    2016-11-01

    Full Text Available The contemporary relevance of outsourcing as a process that involves the strategic use of outside resources to perform activities that can be usually handled by internal staff of a firm cannot be overemphasized. To this end, studies have shown that, by adopting outsourcing as a strategy numerous benefits abound. This article describes a theoretical investigation and review into what outsourcing really entails. It also highlights strategic benefits of outsourcing as have been promoted by some researchers. The article seeks to unravel and bring to the fore the other side of outsourcing—the challenges, which may have been neglected by individuals and organisations, so as to proffer a control measure which may in turn cushion its effects on business activities especially in emerging market economies and countries of the global south. Furthermore, the article provides a basis for reorganizing the theoretical application and practice of outsourcing in the business world.

  2. Build-operate-transfer Outsourcing Contracts in Services

    DEFF Research Database (Denmark)

    Ørberg Jensen, Peter D.; Petersen, Bent

    2013-01-01

    Build-operate-transfer (BOT) contracting has been widely used in the engineering and construction industry and has recently spread into the service industry domains. Notably, service provider firms from emerging markets, India in particular, are now offering BOT outsourcing contracts in which...... the client firms are allotted call options, i.e. the right, but not the obligation, to transfer pre-specified assets from the service provider. As such, BOT outsourcing contracts seems to be an interesting contractual novelty that combines the advantages of outsourced and captive offshoring operations....... In this paper we investigate under which circumstances a BOT outsourcing contract (i.e. a contract where the client firm exercises its call option) is beneficial, or the opposite, to the emerging market vendor firm. Whether BOT outsourcing contracts are boon or bane to an emerging market vendor basically hinges...

  3. Outsourcing: Who's threatened? A critical view of outsourcing as a strategic management instrument.

    NARCIS (Netherlands)

    Bosman, F.J.M.

    2011-01-01

    In the contemporary strategic management process, outsourcing is performed whenever management sees an efficiency opportunity, and employees have no influence on the situation. This research examines the attitudes of technical in-house ICT staff to this work situation, mainly by using the Social Pho

  4. Outsourcing: Who's threatened? A critical view of outsourcing as a strategic management instrument.

    NARCIS (Netherlands)

    Bosman, F.J.M.

    2011-01-01

    In the contemporary strategic management process, outsourcing is performed whenever management sees an efficiency opportunity, and employees have no influence on the situation. This research examines the attitudes of technical in-house ICT staff to this work situation, mainly by using the Social Pho

  5. Determining which Orders to Outsource in the Vehicle Routing Problem with Order Outsourcing

    NARCIS (Netherlands)

    Huijink, Sybren; Kant, Goos; Peeters, Rene

    2015-01-01

    In practice, many package transportation companies lower their costs by hiring outside carriers to serve orders that cannot be served efficiently by their own trucks. The problem which takes the order outsource option into account is the Vehicle Routing Problem with Private Fleet and Common Carrier.

  6. Determining which Orders to Outsource in the Vehicle Routing Problem with Order Outsourcing

    NARCIS (Netherlands)

    Huijink, Sybren; Kant, Goos; Peeters, Rene

    2015-01-01

    In practice, many package transportation companies lower their costs by hiring outside carriers to serve orders that cannot be served efficiently by their own trucks. The problem which takes the order outsource option into account is the Vehicle Routing Problem with Private Fleet and Common Carrier.

  7. The role of outsourcing in Lean Manufacturing

    DEFF Research Database (Denmark)

    Bjarnø, Ole-Christian

    2003-01-01

    degree of complexity by introducing many new product lines, without phasing out very many of the old products could be changed into a far less complex organisation through reengineering and outsourcing. This again opened up for the application of the tool kit in Lean Manufacturing, and through...... demonstrates that strategic sourcing is a powerful tool in Lean Manufacturing with the achievement of marked improvements of performance, e.g. increased cost efficiency, higher flexibility and more management efficiency. One of the essential results was the verification that a company having evolved to a high...... this further productivity improvements could be achieved....

  8. The role of outsourcing in Lean Manufacturing

    DEFF Research Database (Denmark)

    Bjarnø, Ole-Christian

    2003-01-01

    demonstrates that strategic sourcing is a powerful tool in Lean Manufacturing with the achievement of marked improvements of performance, e.g. increased cost efficiency, higher flexibility and more management efficiency. One of the essential results was the verification that a company having evolved to a high...... degree of complexity by introducing many new product lines, without phasing out very many of the old products could be changed into a far less complex organisation through reengineering and outsourcing. This again opened up for the application of the tool kit in Lean Manufacturing, and through...

  9. Outsourcing Agricultural Production: Evidence from Rice Farmers in Zhejiang Province.

    Science.gov (United States)

    Ji, Chen; Guo, Hongdong; Jin, Songqing; Yang, Jin

    2017-01-01

    China has recorded positive growth rates of grain production for the past eleven consecutive years. This is a remarkable accomplishment given that China's rapid industrialization and urbanization has led to a vast reduction of arable land and agricultural labor to non-agricultural sectors. While there are many factors contributing to this happy outcome, one potential contributing factor that has received increasing attention is the emergence of agricultural production outsourcing, a new rural institution that has emerged in recent years. This study aims to contribute to the limited but growing literature on agricultural production outsourcing in China. Specifically, this study analyzes factors affecting farmers' decisions to outsource any or some production tasks using data from rice farmers in Zhejiang province. Results from a logistic model show that farm size and government subsidy encourages farmers to outsource while ownership of agricultural machines and land fragmentation have negative effects on farmers' decisions to outsource production tasks. Results also showed that determinants of outsourcing decisions vary with the production tasks that farmers outsourced.

  10. [Outsourcing in long-term care: a risk management approach].

    Science.gov (United States)

    Guimarães, Cristina Machado; Carvalho, José Crespo de

    2012-05-01

    This article seeks to investigate outsourcing decisions in supply chain management of healthcare organizations, namely the motives and constraints behind the decision, the selection criteria for activities to be outsourced to third parties, the type of possible agreements, and the impact of this decision on the organization per se. A case study of the start-up phase of a Long-term Care unit with an innovative approach and high levels of customization was conducted to understand the outsourcing process in a start-up context (not in the standard context of organizational change) and a risk evaluation matrix was created for outsourcing activities in order to define and implement a performance monitoring process. This study seeks to understand how to evaluate and assess the risks of an outsourcing strategy and proposes a monitoring model using risk management tools. It was shown that the risk management approach can be a solution for monitoring outsourcing in the organizational start-up phase. Conclusions concerning dissatisfaction with the results of outsourcing strategies adopted are also presented.

  11. Outsourcing Agricultural Production: Evidence from Rice Farmers in Zhejiang Province

    Science.gov (United States)

    Ji, Chen; Guo, Hongdong; Jin, Songqing; Yang, Jin

    2017-01-01

    China has recorded positive growth rates of grain production for the past eleven consecutive years. This is a remarkable accomplishment given that China’s rapid industrialization and urbanization has led to a vast reduction of arable land and agricultural labor to non-agricultural sectors. While there are many factors contributing to this happy outcome, one potential contributing factor that has received increasing attention is the emergence of agricultural production outsourcing, a new rural institution that has emerged in recent years. This study aims to contribute to the limited but growing literature on agricultural production outsourcing in China. Specifically, this study analyzes factors affecting farmers’ decisions to outsource any or some production tasks using data from rice farmers in Zhejiang province. Results from a logistic model show that farm size and government subsidy encourages farmers to outsource while ownership of agricultural machines and land fragmentation have negative effects on farmers’ decisions to outsource production tasks. Results also showed that determinants of outsourcing decisions vary with the production tasks that farmers outsourced. PMID:28129362

  12. Crowdsourcing, Outsourcing to Obtain a Creativity Group

    Directory of Open Access Journals (Sweden)

    Jacques Digout

    2013-12-01

    Full Text Available Crowdsourcing is a concept that first appeared in an article written by Jeff Howe in 2006 in the Wired Magazine in which the author illustrates the emerging phenomena of the outsourcing of various activities by companies to an undefined generally large group of people on the Internet in the form of an open call. Although this process has long been limited to the computing sector, it currently tends to cater a wider number of sectors. Firms using this process are always more numerous in order to outsource, for limited financial compensations, activities that cannot be completed by their own employees or considered too costly in terms of manpower, finances and time. This paper aims at defining, through concrete examples, how Crowdsourcing directly impact on the variables of the mix-marketing such as product development, price positioning, distribution and communication but also people, process and physical evidence. At last, the article focuses on the potential evolution of the Crowdsourcing in the coming years.

  13. Authenticated join processing in outsourced databases

    KAUST Repository

    Yang, Yin

    2009-01-01

    Database outsourcing requires that a query server constructs a proof of result correctness, which can be verified by the client using the data owner\\'s signature. Previous authentication techniques deal with range queries on a single relation using an authenticated data structure (ADS). On the other hand, authenticated join processing is inherently more complex than ranges since only the base relations (but not their combination) are signed by the owner. In this paper, we present three novel join algorithms depending on the ADS availability: (i) Authenticated Indexed Sort Merge Join (AISM), which utilizes a single ADS on the join attribute, (ii) Authenticated Index Merge Join (AIM) that requires an ADS (on the join attribute) for both relations, and (iii) Authenticated Sort Merge Join (ASM), which does not rely on any ADS. We experimentally demonstrate that the proposed methods outperform two benchmark algorithms, often by several orders of magnitude, on all performance metrics, and effectively shift the workload to the outsourcing service. Finally, we extend our techniques to complex queries that combine multi-way joins with selections and projections. ©2009 ACM.

  14. Special features of the company personnel policy development using outsourcing

    Directory of Open Access Journals (Sweden)

    Ozerchuk, Natalia Mykolayivna

    2012-11-01

    Full Text Available The evaluation of possible replanning and personnel policy improving at modernenterprises is the aim of the article. Business owners absolutely realize that some expenditurefunctions can be easily passed to outsourcing, saving money and gaining flexibility and efficiency ofbusiness processes. The current personnel policy in organizations provides, first of all, personnelmanagement strategy development, taking into account the structure strategy development, which ispossible using the principles of outsourcing. Combining the elements of outsourcing personnelpolicy at the modern enterprises will improve the quality of employees work taking intoconsideration all achievements in the theory and practice in this area and cause a positive socialimpact.

  15. Strategic Outsourcing in the German Engine Building Industry

    DEFF Research Database (Denmark)

    Gretzinger, Susanne

    2008-01-01

    Outsourcing is an organizational measure that changesthe ressource dependencies of a Company. In this paper, a framework is developed from the perspective of the ressource dependence approach to explain strategic outsourcing in the German engine building industry. On the basis of the NIFA panel......, which describes the Development of this industry, the framework is examined in cross-sectional studies. It can be shown that the RDA contributes to an explanation of organizational changes, both outsourcing and insourcing. In addition, the longitudinal studies show the significance of the strategic...

  16. Strategic involvement of information and communication technologies in outsourcing

    DEFF Research Database (Denmark)

    Perunovic, Zoran; Christoffersen, Mads

    2005-01-01

    Purpose To portrait the utilisation of information and communication technology in off-shore outsourcing and raise questions for debate, hypotheses for verifications, and ideas for the improvement. Design/methodology/approach An explorative qualitative study with a research framework designed...... outsourcing have significant role in innovating business models of companies. However, the technological islands of application are not converging, at least not with desirable pace. Future off-shore outsourcing will comprehend more R&D activities, and spread throughout the whole business process. Existence...

  17. [Basic considerations during outsourcing of clinical data management services].

    Science.gov (United States)

    Shen, Tong; Liu, Yan

    2015-11-01

    With worldwide improvements in the regulations of international and domestic clinical trial conductions, the quality of clinical trials and trial data management are receiving a great deal of attention. To ensure the quality of clinical trials, maintain business flexibilities and effectively utilize internal and external resources, the outsourcing model is used in the management of clinical data in operation of pharmaceutical companies. The essential criteria of a successful outsourcing mode in clinical trial are selection of qualified contract research organizations (CRO); establishment of appropriate outsourcing model, and generation of effective quality control systems to ensure the authenticity, integrity and accuracy of the clinical trial data.

  18. Outsourcing lead optimization: the eye of the storm.

    Science.gov (United States)

    Clark, David E

    2011-02-01

    This article is the third in a series examining the evolution of the market for outsourced lead optimization services and covers developments from late 2006 to the present. Following an analysis of the significant events that have impacted the marketplace in recent years, a brief survey of the growing number of companies offering lead optimization services is presented. Subsequently, three notable trends that can be perceived in this highly dynamic field are discussed: the continuing rise of outsourcing companies in Asia and Eastern Europe, the increase in deals with not-for-profit organizations and, finally, the emergence of a variety of business models under which outsourced work is conducted.

  19. Bioanalytical outsourcing strategy at Janssen Research and Development.

    Science.gov (United States)

    Verhaeghe, Tom

    2014-05-01

    The times when all bioanalytical work was supported in-house are long behind us. In the modern bioanalytical laboratory, workload is divided between in-house support and outsourcing to contract research organizations. This paper outlines the outsourcing strategy of the Janssen-regulated bioanalytical group. Keeping the knowledge of the assay and the compound internally is a cornerstone of this strategy and is a driver for balancing the workload between the internal laboratory and contract laboratories. The number of contract laboratories that are being used is limited and criteria for selecting laboratories are discussed. Special attention is paid to the experience with outsourcing clinical studies to China.

  20. Mental effort

    NARCIS (Netherlands)

    Kirschner, Paul A.; Kirschner, Femke

    2013-01-01

    Kirschner, P. A., & Kirschner, F. (2012). Mental effort. In N. Seel (Ed.), Encyclopedia of the sciences of learning, Volume 5 (pp. 2182-2184). New York, NY: Springer. doi:10.1007/978-1-4419-1428-6_226

  1. Hospital support services and the impacts of outsourcing on occupational health and safety.

    Science.gov (United States)

    Siganporia, Pearl; Astrakianakis, George; Alamgir, Hasanat; Ostry, Aleck; Nicol, Anne-Marie; Koehoorn, Mieke

    2016-10-01

    Outsourcing labor is linked to negative impacts on occupational health and safety (OHS). In British Columbia, Canada, provincial health care service providers outsource support services such as cleaners and food service workers (CFSWs) to external contractors. This study investigates the impact of outsourcing on the occupational health safety of hospital CFSWs through a mixed methods approach. Worker's compensation data for hospital CFSWs were analyzed by negative binomial and multiple linear regressions supplemented by iterative thematic analysis of telephone interviews of the same job groups. Non-significant decreases in injury rates and days lost per injury were observed in outsourced CFSWs post outsourcing. Significant decreases (P outsourcing. Outsourced workers interviewed implied instances of underreporting workplace injuries. This mixed methods study describes the impact of outsourcing on OHS of healthcare workers in British Columbia. Results will be helpful for policy-makers and workplace regulators to assess program effectiveness for outsourced workers.

  2. Collaboration, learning and innovation across outsourced services value networks software services outsourcing in China

    CERN Document Server

    Abbott, Pamela; Du, Rong

    2015-01-01

    This book collects and reports on the results of a study conducted on the Chinese Software and Services Outsourcing (SSO) industry, focusing on one of its main players as a key case study. Two sets of research findings are presented: first, the knowledge management and communication processes inherent within a highly collaborative software development project between the case study company and one of its long-term UK clients are explored and distilled into specific practices; second, at the organizational level, the strategies used by the company to build and exploit capabilities and to dynamically configure resources to promote specific value positions along its outsourced services value networks are identified and discussed. The significance of these findings for similar China-based global high-tech firms and the value of this organizational form in moving closer to the goals of the 2020 enterprise vision are both discussed, along with the implications of the findings for EU/UK businesses operating in simil...

  3. Assessing the Value Dimensions of Outsourced Maintenance Services

    DEFF Research Database (Denmark)

    Toossi, Amir; Lockett, Helen Louise; Raja, Jawwad

    2013-01-01

    in an organization. Practical implications – The results will be of use for maintenance service providers to help them to improve value-adding capacity of maintenance services. The results can also be applied by customers to help them assess the value they receive from outsourced maintenance services. Originality......Purpose – The purpose of this paper is to investigate the diverse nature of tangible and intangible value dimensions that contribute to customers’ perception of value from outsourced maintenance services. Design/methodology/approach – A multiple case study approach has been adopted. Repertory grid......, an in-depth structured interviewing technique, has been used in order to draw out the respondents’ hidden constructs in evaluating outsourced maintenance services. Data have been collected from four customer organizations of outsourced maintenance services, and a total of 33 interviews have been...

  4. Competent statistical programmer: Need of business process outsourcing industry.

    Science.gov (United States)

    Khan, Imran

    2014-07-01

    Over the last two decades Business Process Outsourcing (BPO) has evolved as much mature practice. India is looked as preferred destination for pharmaceutical outsourcing over a cost arbitrage. Among the biometrics outsourcing, statistical programming and analysis required very niche skill for service delivery. The demand and supply ratios are imbalance due to high churn out rate and less supply of competent programmer. Industry is moving from task delivery to ownership and accountability. The paradigm shift from an outsourcing to consulting is triggering the need for competent statistical programmer. Programmers should be trained in technical, analytical, problem solving, decision making and soft skill as the expectations from the customer are changing from task delivery to accountability of the project. This paper will highlight the common issue SAS programming service industry is facing and skills the programmers need to develop to cope up with these changes.

  5. Competent statistical programmer: Need of business process outsourcing industry

    Directory of Open Access Journals (Sweden)

    Imran Khan

    2014-01-01

    Full Text Available Over the last two decades Business Process Outsourcing (BPO has evolved as much mature practice. India is looked as preferred destination for pharmaceutical outsourcing over a cost arbitrage. Among the biometrics outsourcing, statistical programming and analysis required very niche skill for service delivery. The demand and supply ratios are imbalance due to high churn out rate and less supply of competent programmer. Industry is moving from task delivery to ownership and accountability. The paradigm shift from an outsourcing to consulting is triggering the need for competent statistical programmer. Programmers should be trained in technical, analytical, problem solving, decision making and soft skill as the expectations from the customer are changing from task delivery to accountability of the project. This paper will highlight the common issue SAS programming service industry is facing and skills the programmers need to develop to cope up with these changes.

  6. Effective Monitoring and Control of Outsourced Software Development Projects

    NARCIS (Netherlands)

    Ponisio, Laura; Vruggink, P.

    2011-01-01

    In our study of four outsourcing projects we discover mechanisms to support managerial decision making during software development processes. We report on Customer Office, a framework used in practice that facilitates reasoning about projects by highlighting information paths and making

  7. OUTSHORE Maturity Model: Assistance for Software Offshore Outsourcing Decisions

    Science.gov (United States)

    Mäkiö, Juho; Betz, Stafanie; Oberweis, Andreas

    Offshore outsourcing software development (OOSD) is increasingly being used by the Software Industry. OOSD is a specific variant of Geographically Distributed Software Developmentdistributed software development (GDSD). Compared to the traditional mode of software development (i.e., in-house) GDSD is more edgy and puts at risk the attainment of the expected results. Although the failure of an offshore outsourcing software project may be caused by a variety of factors, one major complication is geographical distance. Consequently we argue that risk avoidance in outshore software development should be undertaken well in advance of the development launch. This could be done by testing the offshore outsourcing relevance of each software project and then the offshore outsourcing company involved. With this in mind we have developed the OUTSHORE Maturity Modeloutshore maturity model - OMM.

  8. ED outsourcing: is it good for patient care?

    Science.gov (United States)

    Meyers, Susan

    2004-04-01

    A debate rages over outsourcing physician recruitment and staffing of emergency departments. See what's involved for your board should you face a decision about whether or not to go with a contract management group.

  9. Knowledge asset management pertinent to information systems outsourcing

    CSIR Research Space (South Africa)

    Smuts, H

    2015-04-01

    Full Text Available Organisations have over time realised that leveraging their already accumulated knowledge assets are the most cost effective way to increase their competitive standing and to harness innovation. In choosing to outsource their information systems (IS...

  10. Enterprise Systems Outsourcing “Behind the Curtain”

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries-Heje, Jan

    2012-01-01

    Outsourcing is now a feasible means for enterprise systems (ES) cost savings, but does however increase the complexity of coordination substantially when many organizations are involved. We set out to study ES outsourcing in a large Scandinavian high-tech organization, SCANDI, a case setting...... with many inter-organizational partners, trying to answer the question: Why does SCANDI engage in these very complex outsourcing arrangements? To answer this question we have analyzed documents, observed meetings and gathered data from interviews in four parts of SCANDI. The first data analysis found just...... the rational front stage cost-saving explanation; but then, with a more careful analysis focusing on institutional factors, other backstage explanations “behind the curtain” were uncovered, such as management consultants with a “best practice” agenda, people promoting outsourcing, thereby being promoted...

  11. Enterprise Systems Outsourcing “Behind the Curtain”

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries-Heje, Jan

    2011-01-01

    Outsourcing is now a feasible means for enterprise systems (ES) cost savings, but does however increase the complexity of coordination substantially when many organizations are involved. We set out to study ES outsourcing in a large Scandinavian high-tech organization, SCANDI, a case setting...... with many interorganizational partners, trying to answer the question: Why does SCANDI engage in these very complex outsourcing arrangements? To answer this question we have analyzed documents, observed meetings and gathered data from interviews in four parts of SCANDI. The first data analysis found just...... the rational front stage cost-saving explanation; but then, with a more careful analysis focusing on institutional factors, other backstage explanations “behind the curtain” were uncovered, such as management consultants with a “best practice” agenda, people promoting outsourcing, thereby being promoted...

  12. Enterprise Systems Outsourcing “Behind the Curtain”

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries-Heje, Jan

    2012-01-01

    Outsourcing is now a feasible means for enterprise systems (ES) cost savings, but does however increase the complexity of coordination substantially when many organizations are involved. We set out to study ES outsourcing in a large Scandinavian high-tech organization, SCANDI, a case setting...... with many inter-organizational partners, trying to answer the question: Why does SCANDI engage in these very complex outsourcing arrangements? To answer this question we have analyzed documents, observed meetings and gathered data from interviews in four parts of SCANDI. The first data analysis found just...... the rational front stage cost-saving explanation; but then, with a more careful analysis focusing on institutional factors, other backstage explanations “behind the curtain” were uncovered, such as management consultants with a “best practice” agenda, people promoting outsourcing, thereby being promoted...

  13. Outsourcing and "dismantling" of steady jobs at hospitals

    Directory of Open Access Journals (Sweden)

    Helton Saragor de Souza

    2016-04-01

    Full Text Available Abstract OBJECTIVE To relate hospitals' organizational structure as the core of a web of outsourced services and flexible employment bonds among healthcare professionals in the context of finance capitalism, analyzing work arrangements based mainly on the type of employment bond. METHOD Qualitative research through ethnography, interviews, data analysis, and case studies. The case studies were concentrated in 3 hospitals located in the São Paulo metropolitan region under different management types: public administration; outsourced administration via a healthcare social organization (HSO; and private administration. RESULTS This study highlights a trend in outsourcing, dismantling of steady jobs, and shaping working relations asymmetrically in terms of healthcare professions. CONCLUSION These aspects are characteristic of contemporary capitalism and post-Fordist work organization. In this context, the state under sponsorship cripples the very existence of an effective human resources policy, creating a favorable environment for outsourcing and flexibility of employment bonds among healthcare workers.

  14. Enterprise Systems Outsourcing “Behind the Curtain”

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries-Heje, Jan

    2011-01-01

    Outsourcing is now a feasible means for enterprise systems (ES) cost savings, but does however increase the complexity of coordination substantially when many organizations are involved. We set out to study ES outsourcing in a large Scandinavian high-tech organization, SCANDI, a case setting...... with many interorganizational partners, trying to answer the question: Why does SCANDI engage in these very complex outsourcing arrangements? To answer this question we have analyzed documents, observed meetings and gathered data from interviews in four parts of SCANDI. The first data analysis found just...... the rational front stage cost-saving explanation; but then, with a more careful analysis focusing on institutional factors, other backstage explanations “behind the curtain” were uncovered, such as management consultants with a “best practice” agenda, people promoting outsourcing, thereby being promoted...

  15. How Offshore Outsourcing Affects Costs and Value Creation

    DEFF Research Database (Denmark)

    Brandl, Kristin; Mol, Michael J.

    2012-01-01

    Although academic and public interest in service offshoring has increased in recent years, research remains focused mainly on antecedents and benefits of activities, overlooking process aspects. For that reason, we take a process perspective when conceptualizing around offshore outsourcing...

  16. The institutional politics of change in an outsourced project

    OpenAIRE

    Morgan, Royston; Doran, Desmond; Morgan, Stephanie; Thanos, Papadopoulos

    2015-01-01

    This paper focuses on unique longitudinal research within a multi-vendor outsourcing environment in the European Defence Sector. It describes the unfolding relationship between vendors and a major defence organization as the vendors developed, implemented and then managed a human resource management (HRM) system. This paper examines the apparent paradox between the wide scale adoption of outsourcing and its relatively poor performance and outcomes. The research suggests this comes from a loos...

  17. Romania’s Competitive Advantages on the Global Outsourcing Market

    OpenAIRE

    Boscor, D.; Baltescu, C.

    2014-01-01

    The paper applies a conceptual approach combined with analyses of statistics and secondary material and presents advantages and risks of outsourcing, the most important competitive advantages of Asian countries and Romania’s position on the global outsourcing market. The conclusions of the research highlight the strategies that should be used in Romania for sustaining and improving the competitive advantages. Strategies proposed are linked to higher investments in education, infrastructur...

  18. Impacts of Hospitals' Innovativeness on Information System Outsourcing Decisions

    OpenAIRE

    Park, Jae Sung

    2014-01-01

    Objectives The purpose of this study was to identify the effects of hospitals' innovativeness on outsourcing decision-making regarding four information system (IS) functions, namely, software programs, network maintenance, hardware systems, and PC/printer maintenance. Methods Using the 2011 roster of the Korean Hospital Association, this study selected 311 general hospitals as a study population. After identifying the managers who were in charge of outsourcing, this study administered questio...

  19. Emerging trends in the outsourcing of medical and surgical care.

    Science.gov (United States)

    Boyd, Jennifer B; McGrath, Mary H; Maa, John

    2011-01-01

    As total health care expenditures are expected to constitute an increasing portion of the US gross domestic product during the coming years, the US health care system is anticipating a historic spike in the need for care. Outsourcing medical and surgical care to other nations has expanded rapidly, and several ethical, legal, and financial considerations require careful evaluation. Ultimately, the balance between cost savings, quality, and patient satisfaction will be the key determinant in the future of medical outsourcing.

  20. Effortful echolalia.

    Science.gov (United States)

    Hadano, K; Nakamura, H; Hamanaka, T

    1998-02-01

    We report three cases of effortful echolalia in patients with cerebral infarction. The clinical picture of speech disturbance is associated with Type 1 Transcortical Motor Aphasia (TCMA, Goldstein, 1915). The patients always spoke nonfluently with loss of speech initiative, dysarthria, dysprosody, agrammatism, and increased effort and were unable to repeat sentences longer than those containing four or six words. In conversation, they first repeated a few words spoken to them, and then produced self initiated speech. The initial repetition as well as the subsequent self initiated speech, which were realized equally laboriously, can be regarded as mitigated echolalia (Pick, 1924). They were always aware of their own echolalia and tried to control it without effect. These cases demonstrate that neither the ability to repeat nor fluent speech are always necessary for echolalia. The possibility that a lesion in the left medial frontal lobe, including the supplementary motor area, plays an important role in effortful echolalia is discussed.

  1. An intelligent utilization of the facettes of IT outsourcing - About costs and use of outsourcing in the branch of energy economy; Facetten des IT-Outsourcings intelligent nutzen - Ueber Kosten und Nutzen des Outsourcings in der Engergiewirtschaftsbranche

    Energy Technology Data Exchange (ETDEWEB)

    Koehler-Schute, Christiana (ed.)

    2008-07-01

    The restructuring of the German energy economy is connected with an enormous expenditure of know-how and substantial financial investments. Under this aspect, the book under consideration wants to suggest decision-makers in companies to include options to the outsourcing into their strategic considerations. Additionally, information for their decision preparation is to give to the decision-makers. The book contains the following contributions: (a) Information technology (IT) as business drivers in public utilities of the future (Holger Bonk, Wolfgang Herbers); (b) Smart outsourcing as creation of value factor (Ulrich Czubayko, Anke Schaefer); (c) From the web service to the full outsourcing in the energy market - an overview for decision making Make-or-Buy (Alexander-Ivo Franz); (d) Outsourcing in the energy industry from view of Siemens IT Solutions and services (Josef Kapp); (e) Consumption accounting, energy data management, customer data administration and data exchange from one hand: A standardised ASP solution offers data management from one hand (Mario Strauss, Kristina Seifert); (f) Smart of Metering systems, AMM and reading of the meter successfully outsourcen (Ralf Hoffmann, Simon Loeffler); (g) Contract design with the outsourcing with special consideration of the BPO and IT-outsourcing (Thomas Soebbing).

  2. La tercerización laboral (outsourcing)

    OpenAIRE

    Toribio, Omar Toledo

    2017-01-01

    En el presente artículo se aborda el marco teórico de la tercerización (outsourcing), esto es, en lo referido a la defnición, la ubicación conceptual del contrato y losantecedentes de la tercerización en el Perú. Luego existe un análisis de la regulación de la tercerización en el Perúpara luego enfocar la regulación de la tercerización en elderecho comparado. En efecto se comenta los alcances de esta fgura en Argentina,Chile, Colombia, Ecuador, Venezuela, Uruguay y España. Finalmente, se esta...

  3. Outsourcing y Business Process Outsourcing desde la Teoría Económica de la Agencia

    Directory of Open Access Journals (Sweden)

    José Luis Duque-Ceballos

    2014-01-01

    Full Text Available El presente documento tiene por objetivo elaborar una aproximación conceptual al outsourcing desde la Teoría Económica, determinando sus elementos estructurales y funcionales para realizar un proceso de análisis acerca del surgimiento de este y en la actualidad del BPO ( Business Process Outsourcing . Se hace entonces una primera descripción de los elementos constitutivos del outsourcing desde diferentes perspectivas y autores consultados a través de una revisión, tanto en libros como del estado del arte de este concepto; posteriormente una descripción acerca de los principales postulados de la Teoría de la Agencia, para delimitar la orientación bajo la cual se analizará el Outsourcing y posteriormente se cumple el correspondiente enlace conceptual.

  4. Developing offshore outsourcing practices in a global selective outsourcing environment – the IT supplier’s viewpoint

    Directory of Open Access Journals (Sweden)

    Anne-Maarit University of Turku

    2017-01-01

    Full Text Available Currently, internal IT organizations use outsourcing and offshore arrangements to achieve cost savings and gain access to new capabilities. It was found that suppliers’ personnel at the operational level can face challenges with internalizing their operations based on the agreed outsourcing practices and transferred responsibilities. This study gives voice to the supplier and studies the impact of offshore outsourcing operation development activities. The internal IT unit from Nokia Devices selectively outsourced global IT service activities and responsibilities to the IT supplier. The outsourced activities were implemented by offshore centers in India and China. It was found that the global selective outsourcing environment (GSOE did not provide a solution to all of their expectations, and new unexpected challenges occurred. Several practices, communication and information sharing, and behavior-related lessons learned items were identified. It was found that the GSOE operation needs to be developed and implemented in an agile and incremental manner, instead of a singular implementation approach. Also, the globally distributed teams’ group dynamics critically impacted on the teams’ ability to work. The lessons learned items and recommendations can be utilized by other companies during their mode-of-operation development.

  5. Privatizing Student Services and University Functions: An Overview of Outsourcing Issues.

    Science.gov (United States)

    Keiser, Robert W.

    2002-01-01

    Explores why more and more institutions are outsourcing different functions in the college union, including food services, vending, and bookstores. Examines the advantages and disadvantages, and what college union administrators should watch for when considering outsourcing. (EV)

  6. Analysing outsourcing policies in an asset management context: a six-stage model

    OpenAIRE

    Schoenmaker, R.; Verlaan, J.G.

    2013-01-01

    Asset managers of civil infrastructure are increasingly outsourcing their maintenance. Whereas maintenance is a cyclic process, decisions to outsource decisions are often project-based, and confusing the discussion on the degree of outsourcing. This paper presents a six-stage model that facilitates the top-down discussion for analysing the degree of outsourcing maintenance. The model is based on the cyclic nature of maintenance. The six-stage model can: (1) give clear statements about the pre...

  7. A Case Analysis to Improve the Application Maintenance and Support Outsourcing of a National Airline

    OpenAIRE

    Chew, Alice

    2009-01-01

    The reliance on outsourcing as a means of providing IT services has been growing steadily over the past decade. There have been numerous academic articles dedicated to IT outsourcing in general. This research seeks to fill the gap by providing insights to a less explored scope of IT activity outsourced - application maintenance and support (AMS); specifically, the post-contract management of AMS outsourcing. It is during this building block of management that success is ultimately determined...

  8. Healthcare Information Technology Backsourcing, Problematic Outsourcing Manipulations, and Multisupplier Backsourcing Methodologies

    Science.gov (United States)

    Garske, Steven Ray

    2010-01-01

    Backsourcing is the act of an organization changing an outsourcing relationship through insourcing, vendor change, or elimination of the outsourced service. This study discovered numerous problematic outsourcing manipulations conducted by suppliers, and identified backsourcing methodologies to correct these manipulations across multiple supplier…

  9. Outsourcing in Higher Education: The Known and Unknown about the Practice

    Science.gov (United States)

    Wekullo, Caroline Sabina

    2017-01-01

    Outsourcing or privatising services in higher education is a common practice, but what do we really know about it? Is outsourcing effective? It is imperative that these questions be addressed since outsourcing is becoming a norm in higher education institutions. Scholars, institutional administrators and policymakers need to understand the…

  10. A Multi-Stage Maturity Model for Long-Term IT Outsourcing Relationship Success

    Science.gov (United States)

    Luong, Ming; Stevens, Jeff

    2015-01-01

    The Multi-Stage Maturity Model for Long-Term IT Outsourcing Relationship Success, a theoretical stages-of-growth model, explains long-term success in IT outsourcing relationships. Research showed the IT outsourcing relationship life cycle consists of four distinct, sequential stages: contract, transition, support, and partnership. The model was…

  11. Analysing outsourcing policies in an asset management context: a six-stage model

    NARCIS (Netherlands)

    Schoenmaker, R.; Verlaan, J.G.

    2013-01-01

    Asset managers of civil infrastructure are increasingly outsourcing their maintenance. Whereas maintenance is a cyclic process, decisions to outsource decisions are often project-based, and confusing the discussion on the degree of outsourcing. This paper presents a six-stage model that facilitates

  12. Evaluating Outsourcing Information Technology and Assurance Expertise by Small Non-Profit Organizations

    Science.gov (United States)

    Guinn, Fillmore

    2013-01-01

    Small non-profit organizations outsource at least one information technology or information assurance process. Outsourcing information technology and information assurance processes has increased every year. The study was to determine the key reasons behind the choice to outsource information technology and information assurance processes. Using…

  13. HB 1347 and Its Relationship to Foodservice Outsourcing in Illinois Public Schools

    Science.gov (United States)

    Brashear, Gary L.

    2012-01-01

    This study examined foodservice outsourcing in the State of Illinois. School administrators currently outsourcing foodservice were surveyed about their perceptions of HB1347 and its components. This study looked at HB1347 in Illinois, and its effects on outsourcing in school districts. Data for this study was collected from a survey sent to 100%…

  14. Evaluating Outsourcing Information Technology and Assurance Expertise by Small Non-Profit Organizations

    Science.gov (United States)

    Guinn, Fillmore

    2013-01-01

    Small non-profit organizations outsource at least one information technology or information assurance process. Outsourcing information technology and information assurance processes has increased every year. The study was to determine the key reasons behind the choice to outsource information technology and information assurance processes. Using…

  15. HB 1347 and Its Relationship to Foodservice Outsourcing in Illinois Public Schools

    Science.gov (United States)

    Brashear, Gary L.

    2012-01-01

    This study examined foodservice outsourcing in the State of Illinois. School administrators currently outsourcing foodservice were surveyed about their perceptions of HB1347 and its components. This study looked at HB1347 in Illinois, and its effects on outsourcing in school districts. Data for this study was collected from a survey sent to 100%…

  16. Analysing outsourcing policies in an asset management context: a six-stage model

    NARCIS (Netherlands)

    Schoenmaker, R.; Verlaan, J.G.

    2013-01-01

    Asset managers of civil infrastructure are increasingly outsourcing their maintenance. Whereas maintenance is a cyclic process, decisions to outsource decisions are often project-based, and confusing the discussion on the degree of outsourcing. This paper presents a six-stage model that facilitates

  17. 78 FR 72899 - Draft Guidance for Industry on Registration for Human Drug Compounding Outsourcing Facilities...

    Science.gov (United States)

    2013-12-04

    ... Compounding Outsourcing Facilities Under Section 503B of the Federal Food, Drug, and Cosmetic Act... ``Registration for Human Drug Compounding Outsourcing Facilities Under Section 503B of the Federal Food, Drug... intended to assist human drug compounders that choose to register as outsourcing facilities...

  18. An Analysis of Determinants of Recruitment and Selection Outsourcing Implementation

    Directory of Open Access Journals (Sweden)

    Jana Cocuľová

    2015-01-01

    Full Text Available In order for the companies to maintain their positions in the current market, they are forced to find new opportunities and ways to streamline their operations. One of such options for the company is outsourcing, which is the subject of this paper. Given the increasing trend of outsourcing in human resource management, the article deals specifically with the issue of outsourcing of selected human resource (HR activity – the recruitment and selection process (R & S. The main goal of the research study is to establish a set of determinants of the success of implementation of R & S outsourcing. The research was carried out by using a questionnaire survey from February 2013 as the primary data source. Questionnaires were distributed to a sample of organizations operating in Slovakia. In order to achieve the research objective, six hypotheses have been contested by correlation analysis and Mann Whitney U test, while in five cases statistically significant correlation between selected determinants and the perceived success of the outsourcing implementation have been confirmed.

  19. New, strategic outsourcing models to meet changing clinical development needs

    Directory of Open Access Journals (Sweden)

    Janet Jones

    2010-01-01

    Full Text Available The impact of increasing clinical costs and the need for more data to support higher efficacy demands and overcome regulatory hurdles for market entry means that every Company is faced with the challenge of how to do more with a smaller budget. As budgets get squeezed the pharmaceutical Industry has been looking at how to contain or reduce cost and support an increased number of projects. With the growing sophistication of outsourcing, this is an increasingly important area of focus. Some Pharmaceutical Companies have moved from tactical, case by case, outsourcing to new, more strategic relationships, which involve outsourcing functions that were historically held as core pharmaceutical functions. An increasing number of Sponsors are looking at strategic relationships which are based on more creative outsourcing approaches. As the need and sophistication of these outsourcing models and the sponsors / CROs involved in them, these approaches are becoming more transformational and need to be based on a strong partnership. Lessons learned from working with sponsors in a partnership model have been examined and two key challenges addressed in detail: the need for bilateral central control though a strong governance model and the importance of early planning and commitment.

  20. Developing a supply chain management certification for the Department of Defense

    OpenAIRE

    Griffin, Timothy R.; Trinrud, Scott A.

    2007-01-01

    MBA Professional Report The purpose of this project is to develop a Supply Chain Management (SCM) certification within the Department of Defense (DoD). The report provides background information on certification and SCM. This report defines SCM and describes some potential benefits of SCM for the DoD. The report discusses what the DoD will gain from a formal SCM certification program that could be outsourced to civilian universities or provided by organizations within the Defense Acquisiti...

  1. THE TREND OF LOGISTICS OUTSOURCING (3PL IN SLOVENIAN ORGANIZATIONS

    Directory of Open Access Journals (Sweden)

    Franc Brcar

    2016-01-01

    Full Text Available The purpose of this research study is to determine the current situation in logistics outsourcing in Slovenian organizations and to determine the trend of future development. The data was collected using a questionnaire with 500 largest organizations. The data was analyzed using frequency statistics and Wilcoxon signed-rank test. The most important finding was that the level of logistics outsourcing will grow in Slovenia. The growth will be higher in: (a production organizations compared to service ones, (b large organizations compared to medium-sized organizations and (c domestic owned organizations compared to foreign owned organizations. The results are similar with global trends. Logistics outsourcing is important for management, namely because of improved effectiveness and efficiency. The results of the study also are important for management of logistic suppliers to better prepare them for future demands.

  2. RANCANG BANGUN PROGRAM APLIKASI PENEMPATAN TENAGA KERJA OUTSOURCING

    Directory of Open Access Journals (Sweden)

    Wahyudi

    2015-07-01

    Full Text Available Abstract PT. Andalan Mitra Prestasi (AMP Sungai Penuh is a firm job placement services for domestic and foreign labor and outsourcing services provider. This study was motivated by the company's information systems are not optimal. Data storage is done manually, often error reporting. The objective of this study is design of the application program employment information system outsourcing. This application uses the Java programming language. The method used is the System Development Life Cycle (SDLC. Results of this study in the form of a CD program that facilitates enterprise application placement process data and provide reports quickly and timely to realize an effective and efficient system. Keywords: application program; employment; outsourcing.

  3. QUALITY EVALUATION LEVEL DECISION IN OUTSOURCING UNDER ASYMMETRIC INFORMATION

    Institute of Scientific and Technical Information of China (English)

    Cuihua ZHANG; Haibin YU; Guangshu CHANG

    2006-01-01

    In this paper, the issue of quality evaluation level decision problem in outsourcing is studied under different information backgrounds. Based on the quality contracting optimization models of Stanley and others, a principal agent model concerned with quality prevention level and evaluation level is set up with regards to buyer as principal and supplier as agent. In the models, quality prevention level is a variable decided by the supplier, quality evaluation level and transfer payment are variables decided by the buyer. We focus on the study of quality evaluation level and transfer payment decision in outsourcing under asymmetric information. Maximal principle is used to get the solution to quality evaluation level when supplier quality prevention level information is hidden. At last simulation calculation is performed concerned with tractor production outsourcing business of an agricultural machine company. Simulation results under different information backgrounds are analyzed and compared.

  4. How Offshore Outsourcing Affects Costs and Value Creation

    DEFF Research Database (Denmark)

    Brandl, Kristin; Mol, Michael J.

    2012-01-01

    Although academic and public interest in service offshoring has increased in recent years, research remains focused mainly on antecedents and benefits of activities, overlooking process aspects. For that reason, we take a process perspective when conceptualizing around offshore outsourcing...... of knowledge-intensive business services (KIBS) in this research. We characterize and dissect the production process of KIBS into five stages (problem-finding & acquisition, problem-solving, choice, execution, monitoring & evaluation) and consequently are able to analyze how offshore outsourcing differentially...... affects costs and value creation in the respective stages. The reconceptualization enables us to provide a clearer and more fine-grained picture of the effects of offshoring and outsourcing decisions, thus helping to further develop our understanding of the reasoning to relocate services geographical...

  5. Strategic Trajectories in the Offshoring and Offshore Outsourcing Process

    DEFF Research Database (Denmark)

    Slepniov, Dmitrij; Sørensen, Brian Vejrum

    2006-01-01

    In this paper we examine the offshoring and offshore outsourcing process and the strategic trajectories underlying it, including both the internal venturing and the external outsourcing process. We define and present various perspectives on the offshoring and offshore outsourcing process. We...... shape organisational outcomes. It illustrates how standardised and/or non-core operations may gradually change their strategic scope through the actions of local decision makers, producing a self-reinforcing decision cycle. We conclude that the process, and particularly the agency exercised by middle...... management throughout the company, deserves a more significant space in future investigations of strategic trajectories, if the activities in the distributed network is to bring strategic advantages over and beyond short-term cost reductions....

  6. Mitigating the Impacts from the Challenges that Arise in IT Outsourcing Relationships

    DEFF Research Database (Denmark)

    M.A. Juel, Elisabeth; Hedman, Jonas

    In modern business world, Information Technology (IT) outsourcing is a major trend, with an annual growth rate of over 20%. The current literature on IT outsourcing show benefits, but also evidence that many of those involved in outsourcing are not satisfied with the results. One approach to solve...... and presented as recommendations with regard to improving IT outsourcing relationships between their employees and those at the IT Helpdesk in India. Generally, guidelines were perceived as beneficial and they reduce of the issues that arise during IT outsourcing relationships and the concluding recommendations...

  7. OUTSOURCING IN HOTEL ENTERPRİSES: AN EVALUATION ON AREAS OUTSOURCED IN LICENSED HOTEL ENTERPRİSES IN ÇEŞME

    Directory of Open Access Journals (Sweden)

    ADNAN TÜRKSOY

    2013-06-01

    Full Text Available This study aims at researching into practical applications of the approach, outsourcing, in hospitality industry,which has gradually become widespread nowadays in most hotel enterprises. The outsourcing approach is defined as the supply of the products and services by external firms and professional people rather than providing them within the company. This study aims at the determination of the areas that are outsourced in hotel enterprises. In this study, firstly, the definition of “outsourcing” has been explained. Secondly, the factors leading firms to outsourcing have been examined. Thirdly, the areas that are  outsourced have been evaluated. Lastly, the findings of the study showing how outsourcing have been applied in licensed tourism establishments in Çeşme have been explained.

  8. Clinical operations generation next… The age of technology and outsourcing

    Directory of Open Access Journals (Sweden)

    Priya Temkar

    2015-01-01

    Full Text Available Huge cost pressures and the need to drive faster approvals has driven a technology transformation in the clinical trial (CT industry. The CT industry is thus leveraging mobile data, cloud computing, social media, robotic automation, and electronic source to drive efficiencies in a big way. Outsourcing of clinical operations support services to technology companies with a clinical edge is gaining tremendous importance. This paper provides an overview of current technology trends, applicable Food and Drug Administration (FDA guidelines, basic challenges that the pharma industry is facing in trying to implement such changes and its shift towards outsourcing these services to enable it to focus on site operations.

  9. Clinical operations generation next… The age of technology and outsourcing.

    Science.gov (United States)

    Temkar, Priya

    2015-01-01

    Huge cost pressures and the need to drive faster approvals has driven a technology transformation in the clinical trial (CT) industry. The CT industry is thus leveraging mobile data, cloud computing, social media, robotic automation, and electronic source to drive efficiencies in a big way. Outsourcing of clinical operations support services to technology companies with a clinical edge is gaining tremendous importance. This paper provides an overview of current technology trends, applicable Food and Drug Administration (FDA) guidelines, basic challenges that the pharma industry is facing in trying to implement such changes and its shift towards outsourcing these services to enable it to focus on site operations.

  10. Romania’s Competitive Advantages on the Global Outsourcing Market

    Directory of Open Access Journals (Sweden)

    Boscor, D.

    2014-06-01

    Full Text Available The paper applies a conceptual approach combined with analyses of statistics and secondary material and presents advantages and risks of outsourcing, the most important competitive advantages of Asian countries and Romania’s position on the global outsourcing market. The conclusions of the research highlight the strategies that should be used in Romania for sustaining and improving the competitive advantages. Strategies proposed are linked to higher investments in education, infrastructure, a better use of tax incentives and a national strategy for attracting investors.

  11. Clinical operations generation next… The age of technology and outsourcing

    Science.gov (United States)

    Temkar, Priya

    2015-01-01

    Huge cost pressures and the need to drive faster approvals has driven a technology transformation in the clinical trial (CT) industry. The CT industry is thus leveraging mobile data, cloud computing, social media, robotic automation, and electronic source to drive efficiencies in a big way. Outsourcing of clinical operations support services to technology companies with a clinical edge is gaining tremendous importance. This paper provides an overview of current technology trends, applicable Food and Drug Administration (FDA) guidelines, basic challenges that the pharma industry is facing in trying to implement such changes and its shift towards outsourcing these services to enable it to focus on site operations. PMID:26623386

  12. MNE Subsidiaries’ Outsourcing and Insourcing of R&D

    DEFF Research Database (Denmark)

    Santangelo, Grazia D.; Meyer, Klaus E.; Jindra, Björn

    2016-01-01

    The rules for business vary not only between countries, but within countries. Subsidiaries of multinational enterprises (MNEs), thus, have to consider both the national level and the local context when designing their business practices. To examine this impact, we study R&D outsourcing in four...... Eastern member states of the European Union and find that local R&D outsourcing is used more frequently where local institutions are strong. However, this local impact depends on the MNE's overall knowledge sourcing practice and is weaker when MNE subsidiaries’ knowledge management prioritizes external...

  13. A Sustainable Outsourcing Strategy Regarding Cost, Capacity Flexibility, and Risk in a Textile Supply Chain

    Directory of Open Access Journals (Sweden)

    Shaheen Sardar

    2016-03-01

    Full Text Available The textile industry achieves economic benefits through outsourcing to low cost markets. Today, reshoring is an emerging trend due to rising cost and unemployment concerns. This problem is primarily due to an industry-wide focus on economic benefits only. Cost saving is a basic reason for international outsourcing while domestic outsourcing provides capacity flexibility. Moreover, outsourcing risk has a major impact on strategic location of the production destinations. Therefore, the merging of capacity flexibility and outsourcing risk comprises a sustainable outsourcing strategy. This paper suggests a sustainable outsourcing strategy in which a textile manufacturer outsources to international markets for cost savings and outsources to the domestic market for capacity flexibility. The manufacturer reserves some capacity with domestic suppliers, and pays a unit penalty cost if this capacity flexibility is not utilized. The manufacturer seeks minimum risk in international markets. Operational cost, penalty cost, and outsourcing risk are considered to be objective functions. Decisions include the assignment of contracts to suitable facilities, the quantity of each contract, and allocation of reserved capacity flexibility among domestic suppliers. Multi-objective problem of this research was solved using three variants of goal programming. Several insights are proposed for outsourcing decision making in the current global environment.

  14. Outsourcing Maintenance Activities or Increasing Risks? Case Study in Oil Industry of Iran

    Directory of Open Access Journals (Sweden)

    Majid Nili

    2013-05-01

    Full Text Available The objectives of this Research are to identify the the Potential risks and Expected outsourcing benefits influencing the decision making to outsource maintenance Activities in Aghajari Oil and Gas Production Company (Aj.O.G.P.C, and to investigate the relative importance of each of the identified factors based on the expressed opinions of the mangers and head employee in the Aj.O.G.P.C.The authors conducted a comprehensive review of the literature in the fields of maintenance management and outsourcing practices to achieve a thorough understanding of the issues involved, and identifying the crucial factors and the Potential risks and Expected outsourcing benefits affecting the outsourcing decision of maintenance Activities. A questionnaire survey was developed to assess each the Potential risks and expected outsourcing benefits influencing the decision to outsource maintenance services between 182 managers and head employee of the Aj.O.G.P.C.

  15. Unrestrained outsourcing in Brazil: more precarization and health risks for workers.

    Science.gov (United States)

    Druck, Graça

    2016-06-20

    This article discusses the current status of outsourcing in Brazil, with new regulation underway featuring a bill of law under review by the National Congress, aimed at allowing outsourcing for all activities. The authors argue that outsourcing and precarization of work are inseparable phenomena, based on the results of 20 years of research in Brazil that reveals the more precarious working conditions of outsourced workers in different occupational categories. They focus particularly on workers' health: outsourcing of risks has led to more fatal work accidents, invariably at higher rates in outsourced workers. Finally, the article contends that to remove restraints on outsourcing in Brazil amounts to legalizing and legitimizing predatory workforce exploitation, disregarding workers' physical limits, exposing them to risk of fatal accidents, and reverting to forms of work that violate the human condition.

  16. [The challenges and opportunities of implementing outsourcing in private and public hospitals in Israel].

    Science.gov (United States)

    Rahimi, Benny; Mizrahi, Ronit; Magnezi, Racheli

    2011-01-01

    Outsourcing is a method that enables an organization to focus on its expertise by transferring its other services to professionals who can fulfill them. In recent years, research has repeatedly shown that health services use a variety of outsourcing companies. To describe the experience acquired using outsourcing in public and private hospitals in Israel, and to present the factors, budgetary parameters, opportunities and problems affecting outsourcing. The questionnaire was sent to 36 hospitals in Israel, constituting 88.2% of all hospitals in Israel--private, public, H.M.O ("Clalit") and governmental. The response to the questionnaire reached 97.2% and revealed the following: 94% of the hospitals use outsourcing services in the following fields: security, cleaning, Laundry service, cafeterias, and I.T.; 42% of the hospitals assign 0-5% of their annual budget for outsourcing contracts. Private hospitals use more outsourcing services than public hospitals. The factors driving outsourcing are: cost restrictions (82.8%), operational flexibility (77%), and focus on the core business (74.2%). The potential advantages of outsourcing are: improvement in services 180.5%), customer satisfaction (72.2%), and cost reduction (69.4%). Difficulties affecting outsourcing are: dependence on external resources (83.3%] and internal organizational resistance (69.4%). The results of the outsourcing are lower costs, reduced number of personnel by 1-10% and high level of satisfaction. It seems that in recent years outsourcing is being used in hospitals and is central to the areas of infrastructure and logistics, as well as legal and medical services. Using outsourcing in hospitals provides opportunities for improved customer satisfaction, better focus for the hospital on its core activities and cost reduction. HospitaLs that succeed in synergetically integrating the external and the internal service providers will flourish. INNOVATION/VALUE: This research exposes, for the first time

  17. MATURITY MODEL FOR IT SERVICE OUTSOURCING IN HIGHER EDUCATION INSTITUTIONS

    Directory of Open Access Journals (Sweden)

    Victoriano Valencia García

    2013-11-01

    Full Text Available The current success of organizations depends on the successful implementation of Information and Comunication Technologies (ICTs. Good governance and ICT management are essential for delivering value, managing technological risks, managing resources and performance measurement. In addition, outsourcing is a strategic option which complements IT services provided internally in organizations. This paper proposes the design of a new holistic maturity model based on standards ISO/IEC 20000 and ISO/IEC 38500, the frameworks and best practices of ITIL and COBIT, with a specific focus on IT outsourcing. This model is validated by practices in the field of higher education, using a questionnaire and a metrics table among other measurement tools. Models, standards and guidelines are proposed in the model for facilitating adaptation to universities and achieving excellence in the outsourcing of IT services. The applicability of the model allows an effective transition to a model of good governance and management of outsourced IT services which, aligned with the core business of universities (teaching, research and innovation, affect the effectiveness and efficiency of its management, optimizes its value and minimizes risks.

  18. Offshoring en outsourcing : Het 4M-model

    NARCIS (Netherlands)

    Jagersma, P.K.; Gorp, van D.M.

    2007-01-01

    Mondiale offshoring en outsourcing van activiteiten is aan de orde van de dag. Mits juist uitgevoerd kan deze strategie een effectief middel zijn in de steeds mondialere concurrentiestrijd om marge en marktaandeel. In dit artikel wordt een model gepresenteerd dat hierbij behulpzaam is: het ‘4M-model

  19. Strategic involvement of information and communication technologies in outsourcing

    DEFF Research Database (Denmark)

    Perunovic, Zoran; Christoffersen, Mads

    2005-01-01

    competitive advantages, but companies seem to realise that a bit late, during the implementation phase. Intentional and unintentional negative side effects of off-shore outsourcing could have been avoided if ICT has been thoroughly considered by top management in the initiation phase. The ICT enabled...

  20. The causal effect of institutional quality on outsourcing

    NARCIS (Netherlands)

    Roelfsema, H.J.; Yi, Zhang

    2009-01-01

    This paper empirically investigates the relationship between institutional quality and outsourcing to developing economies. In contrast to cross-sectional studies on institutions, this paper uses panel data for 76 countries over 25 years (1980-2004). Employing panel data helps to show the causal rel

  1. Risk-Based Confidentiality Requirements Specification for Outsourced IT Systems

    NARCIS (Netherlands)

    Morali, A.; Wieringa, Roelf J.

    Today, companies are required to be in control of their IT assets, and to provide proof of this in the form of independent IT audit reports. However, many companies have outsourced various parts of their IT systems to other companies, which potentially threatens the control they have of their IT

  2. Impact of effective knowledge sharing on outsourcing performance

    NARCIS (Netherlands)

    Khan, S.

    2008-01-01

    Outsourcing projects are far more strategically-inclined in today's post-industrial knowledge economy than in the past decades. This leads to a tight inter-reliance between the client and vendor - inevitably requiring that they be constantly aware of each other's knowledge needs and requirements. Ho

  3. Work-Life Balance in an Outsourcing Environment

    Science.gov (United States)

    Wiltshire, Dervent

    2013-01-01

    Empirical evidence has found an increase in work-life conflicts within outsourced environments. It is important to address the increase in conflict to reduce negative effects on businesses. Guided by the theoretical frameworks of the spillover, conflict management, and resource dependency theories, the purpose of the study was to examine how…

  4. Whose Job Goes Abroad? International Outsourcing and Individual Job Separations

    DEFF Research Database (Denmark)

    Munch, Jakob R.

    2010-01-01

    This paper focuses on the adjustment costs of globalisation by studying the effects of international outsourcing on individual transitions out of jobs in the Danish manufacturing sector for the period 1990-2003. A competing risks duration model that distinguishes between job-to-job and job...

  5. Metrics to improve control in outsourcing software development projects

    NARCIS (Netherlands)

    Ponisio, Laura; van Eck, Pascal; Messnarz, R.; Ekert, D.; Christiansen, M.; Johansen, J.; Koinig, S.

    2011-01-01

    Measurements serve as vital instruments to control projects involving software development outsourcing. However, managers have found it difficult to develop and implement effective measurement programs, in part because guidelines for choosing among concrete measure-ments are scarce. We address this

  6. Long term impacts of international outsourcing of manufacturing on sustainability

    DEFF Research Database (Denmark)

    Moosavirad, Seyed Hamed; Kara, Sami; Hauschild, Michael Zwicky

    2014-01-01

    International outsourcing seems to be a cost efficient way of production. However, there are serious concerns about its long term impacts on the environmental, social and economic sustainability. This paper aims to quantify these impacts by using input output analysis, linear programming and syst...

  7. Performance Implications of Outsourcing in the Mobile Telecommunications Industry

    DEFF Research Database (Denmark)

    Claussen, Jörg; Kretschmer, Tobias; Oehling, Daniel

    We examine how outsourcing of a core service affects firm performance in the context of the mobile telephony industry. We develop hypotheses based on economies of scale, transaction costs, quality advantages from specialization, and bargaining power and test these using a ten-year panel with 50 m...

  8. Analysis of Intellectual Property Protection Issues in Offshore Outsourcing

    Science.gov (United States)

    Singh, Satinder Pal

    2013-01-01

    Offshore outsourcing is a business strategy that involves contracting with a partner who can take over certain aspects of a company's business, such as information technology (IT) functions, in the interests of efficiency and cost savings. The purpose of this study was to analyze the intellectual property protection issues to achieve a better…

  9. Students' Perception of IS Academic Programs, IS Careers, and Outsourcing

    Science.gov (United States)

    Martz, Ben; Cata, Teuta

    2008-01-01

    The authors compared the perceptions of information systems (IS) students with those of IS practitioners regarding IS careers, the practice of outsourcing, and academic programs. Results indicate that students and practitioners appreciate the integration of real-life practice in academic programs and that the general perception of IS careers is…

  10. Work-Life Balance in an Outsourcing Environment

    Science.gov (United States)

    Wiltshire, Dervent

    2013-01-01

    Empirical evidence has found an increase in work-life conflicts within outsourced environments. It is important to address the increase in conflict to reduce negative effects on businesses. Guided by the theoretical frameworks of the spillover, conflict management, and resource dependency theories, the purpose of the study was to examine how…

  11. Personnel Performance Assessment in Information Systems Outsourcing Environments

    Science.gov (United States)

    Casado-Lumbreras, Cristina; Soto-Acosta, Pedro; Colomo-Palacios, Ricardo; de Pablos, Patricia Ordonez

    2011-01-01

    Purpose: The aim of this paper is to present a tool which uses semantic technologies for personnel performance and workplace learning assessment in outsourced information technology environments. Design/methodology/approach: The paper presents the tool from a technical perspective and introduces a use case that depicts the main features related to…

  12. Analysis of Intellectual Property Protection Issues in Offshore Outsourcing

    Science.gov (United States)

    Singh, Satinder Pal

    2013-01-01

    Offshore outsourcing is a business strategy that involves contracting with a partner who can take over certain aspects of a company's business, such as information technology (IT) functions, in the interests of efficiency and cost savings. The purpose of this study was to analyze the intellectual property protection issues to achieve a better…

  13. Personnel Performance Assessment in Information Systems Outsourcing Environments

    Science.gov (United States)

    Casado-Lumbreras, Cristina; Soto-Acosta, Pedro; Colomo-Palacios, Ricardo; de Pablos, Patricia Ordonez

    2011-01-01

    Purpose: The aim of this paper is to present a tool which uses semantic technologies for personnel performance and workplace learning assessment in outsourced information technology environments. Design/methodology/approach: The paper presents the tool from a technical perspective and introduces a use case that depicts the main features related to…

  14. Students' Perception of IS Academic Programs, IS Careers, and Outsourcing

    Science.gov (United States)

    Martz, Ben; Cata, Teuta

    2008-01-01

    The authors compared the perceptions of information systems (IS) students with those of IS practitioners regarding IS careers, the practice of outsourcing, and academic programs. Results indicate that students and practitioners appreciate the integration of real-life practice in academic programs and that the general perception of IS careers is…

  15. The Outsourcing of Classroom Instruction in Higher Education

    Science.gov (United States)

    Schibik, Timothy; Harrington, Charles

    2004-01-01

    Many constituencies external to higher education have begun promoting greater accountability. This view advocates a closer focus on the bottom line and that universities should utilise a more business-like model. One major outgrowth of this paradigm shift has been the seemingly recent emergence of outsourcing in higher education. Higher education…

  16. Successful outsourcing: improving quality of life through integrated support services.

    Science.gov (United States)

    Bates, Jason; Sharratt, Martin; King, John

    2014-01-01

    This article examines the way that non-clinical support services are provided in healthcare settings through outsourcing partnerships. The integrated support services model and benefits to patient experience and safety as well as organizational efficiency and effectiveness are explored through an examination of services at a busy urban community hospital.

  17. Examining the Relationships between Outsourcing and Downsizing to Mishap Rates at NASA (FYs 1985-2011)

    Science.gov (United States)

    Charles, Sterlin Neil

    Outsourcing and downsizing practices within American businesses have been topics of investigation over the past four decades. With the intention of saving diminishing resources, many North American aerospace and governmental organizations have embraced both practices. During the 1990s the National Aeronautics and Space Administration (NASA) increased contractor outsourcing and reduced the civil servant population in response to mandated federal budget cuts. Major human capital adjustments were made within NASA as management elected to place the shuttle's operations under a single contract. The problem addressed is increased outsourcing and downsizing has been associated with reduced safety outcomes. The purpose of this quantitative archival study was to examine the relationships of outsourcing and downsizing to mishaps rates at NASA between fiscal year (FY) 1985 and FY 2011. Twenty-seven samples of outsourcing and downsizing data were examined to determine the relationships with high-severity mishaps (HSMs), moderate-severity mishaps (MSMs), and low-severity mishaps (LSMs). A quantitative design utilizing weighted least squares (WLS) regression analysis measured the relationships between predictor and outcome variables. Neither outsourcing nor downsizing predicted HSM rates, adjusted R2 = .32, F (3, 23) = 5.01, p = .53 (outsourcing); adjusted R2 = .49, F (3, 23) = 9.34, p = .41 (downsizing). Both outsourcing and downsizing predicted MSM rates, adjusted R2 = .21, F (3, 23) = 3.24, p = .006 (outsourcing); adjusted R2 = .49, F (3, 23) = 9.55, p = outsourcing); adjusted R2 = .89, F (3, 23) = 68.99, p = outsourcing and downsizing variables, and additional covariates. The added variables would offer a more convincing model for analyzing the impact of outsourcing and downsizing on mishaps. All-in-all, the efficacy of outsourcing and downsizing as a combined practice and its relationship to safety needs.

  18. Outsourcing in the Italian National Health Service: findings from a national survey.

    Science.gov (United States)

    Macinati, Manuela S

    2008-01-01

    Over the last decade, outsourcing has become one of the major issues in health care. Two major concerns are related to public health care outsourcing practice. The first one involves the suitability of the outsourcing strategy in the public sector, principally with reference to the outsourcing of essential clinical services. The second one relates to the actual benefits of the outsourcing practice in health care, in terms of cost reduction and increasing efficiency. This paper aims to contribute to the debate and literature on outsourcing through a national survey carried out in the Italian National Health Service. In order to achieve the research objective, a questionnaire was developed and, after a pilot test, it was mailed to all Italian public providers. The total response rate was around 42%. Results showed that outsourcing is a widespread phenomenon within health care, especially in the ancillary services area. Moreover, results showed many criticalities of the outsourcing practice in the Italian health-care sector. On the one hand, criticalities concerned the reasons for outsourcing, the characteristics of the outsourced services and the management of the relationship with the vendor. With reference to essential clinical service, outsourcing, as currently managed by health-care providers, may potentially weaken their ability to reach its own objectives. On the other hand, criticalities related to respondent-perceived benefits. Despite the overall positive outsourcing experience expressed in the survey, the results on perceived benefits showed that the effects of outsourcing did not always align to managers' expectations, especially in the cost containment and efficiency area.

  19. Outsourcing and its implications for hospital organizations in Turkey.

    Science.gov (United States)

    Yigit, Vahit; Tengilimoglu, Dilaver; Kisa, Adnan; Younis, Mustafa Zeedan

    2007-01-01

    To thrive in this era of global competition, all organizations must explore new managerial approaches to get an edge in the marketplace. One increasingly appealing approach is outsourcing. Hospitals are particularly fertile environments for outsourcing, given their role as providers of a broad and complex array of services, many of which may be bought from other institutions. The purpose of this study is to determine the types of services that hospitals in Turkey buy from other organizations. The study sample included 14 university hospitals, 20 Ministry of Health Hospitals, 15 Social Insurance Organization Hospitals and 31 private hospitals in Istanbul, Ankara, Izmir, Antalya, and Eskisehir, which are the biggest cities in Turkey. The following services were found to be outsourced: hospital management information systems (83.8%), cleaning services (81.3%), maintenance services (72.5%), leased medical devices (75.0%), food services (60.0%), patient direction services (63.8%), magnetic imaging services (60.0%), other imaging services (48.8%), laboratory services (42.5%), security services (38.8%), laundry services (36.3%), patient transportation services (33.8%), accounting services (26.3%), ambulance services (22.5%), patient satisfaction measurement services (13.8%), consultancy services (12.5%), and financial and investment services (9.5%). Private hospitals bought more services than public facilities did. The sampled hospitals chose to outsource services in order to decrease costs (78.8%), increase the quality of services rendered (65.5%), increase flexibility and share risk (36.6%), and increase profits (11.2%). The results of this study suggest that outsourcing, when applied judiciously through cost and risk analysis, is a cost-effective approach that can be used by most hospitals.

  20. Outsourcing en unidades de información jurídica corporativas Outsourcing in corporate law information units

    Directory of Open Access Journals (Sweden)

    Sandra E. Romagnoli

    2006-12-01

    Full Text Available Se analiza la posibilidad de tercerizar algunas de las funciones que se llevan a cabo en las bibliotecas, con especial énfasis en las unidades de información corporativas del área jurídica. En primer lugar se revisa el concepto de outsourcing, las etapas del proceso como así también las ventajas y desventajas de su implementación. Se consideran en forma particular los procesos técnicos como un área propicia para su puesta en funcionamiento. Finalmente se reflexiona acerca de su viabilidad en las unidades de información que son objeto de análisis del presente trabajo.The possibility of outsourcing some of the library functions is analized with a special emphasis in corporate law information units. Firstly, the concept, stages, and pros and cons of outsourcing library services are considered. Technical services are especially examined as a propitious area to outsource. Finally, the viability of its implementation in corporate law libraries is particularly considered.

  1. Outsourcing: A Descriptive Study of the Outsourcing of Non-Educational Services in the Bergen and Passaic County Public Schools

    Science.gov (United States)

    Pecora, Albert J.

    2012-01-01

    Due to a diminishing level of available funds, school leaders are faced with difficult decisions associated with reducing budget expenditures. The only way to prevent losing more programs and services is to reduce spending. An area which is quickly gaining popularity in reducing expenditures is outsourcing. Many schools have turned to outside…

  2. Outsourcing: A Descriptive Study of the Outsourcing of Non-Educational Services in the Bergen and Passaic County Public Schools

    Science.gov (United States)

    Pecora, Albert J.

    2012-01-01

    Due to a diminishing level of available funds, school leaders are faced with difficult decisions associated with reducing budget expenditures. The only way to prevent losing more programs and services is to reduce spending. An area which is quickly gaining popularity in reducing expenditures is outsourcing. Many schools have turned to outside…

  3. Taxonomía de riesgos de outsourcing de software Software outsourcing risk taxonomy

    Directory of Open Access Journals (Sweden)

    Gloria Piedad Gasca-Hurtado

    2013-04-01

    Full Text Available Para las organizaciones la estrategia de outsourcing de software (OS se ha constituido en una alternativa estratégica de reducción de costos y mejora de la calidad de software. Sin embargo, la complejidad de la gestión de este tipo de proyectos aumenta, debido a la relación de actores diferentes (cliente y proveedor, de la cual depende en gran medida el éxito de estos proyectos. Identificar, analizar y gestionar los riesgos que afectan este tipo de proyectos, son buenas prácticas que se pueden llevar a cabo para establecer indicadores de gestión claves para el éxito de los proyectos. Es por esta razón que el objetivo de este trabajo es diseñar una taxonomía de riesgos de OS, es decir, una estructura de clasificación jerárquica de riesgos basada en los proyectos de OS que facilite la identificación de riesgos, que contribuya a la realización de un análisis de riesgos ágil y preciso, para su posterior gestión a lo largo de todo el proceso de OS. La taxonomía que se propone ha sido validada en un caso de estudio correspondiente a un proyecto de compra de software preelaborado. Los resultados se muestran en la última parte de este trabajo y se analiza la forma como dichos resultados impacta el proyecto en el cual fue implementada la taxonomía y su utilidad en el refinamiento de los procesos organizacionales de la empresa, a partir de las lecciones aprendidas.In recent years, the software outsourcing (SO strategy for organizations has become a useful and important alternative, as well as SO projects. SO projects have many complexities due to several factors affecting management. These complexities and importance of SO require that successfull projects meet a parameter set: budget, cost, schedule, among others. This requirement can be met through the implementation of methods and techniques of risk management (RM. RM is a process to prevent problems, establish actions to follow, and monitor the project to ensure success. Likewise

  4. Explaining IT Outsourcing Satisfaction using Domberger’s Theory: An SME Perspective

    Directory of Open Access Journals (Sweden)

    Ching-Seng Yap

    2013-03-01

    Full Text Available IT outsourcing has emerged as an important tool for enabling organizations to gain access to specific skills and services, focus on their core competencies, and reduce the cost of IT service provision. With the increasing number of IT outsourcing failures, it is timely to identify the determinants of IT outsourcing satisfaction. This study investigates the types of IT function outsourced and examines the factors influencing customer satisfaction in IT outsourcing in Malaysian small- and medium-enterprises. Using an email questionnaire survey, data are collected from 100 firms listed on the Directory of Small and Medium Enterprises in Malaysia. Drawing from Domberger’s Theory of the Contracting Organization, four hypotheses are developed and tested in this study. Using the PLS path modelling technique, the findings show that focus on core competency, cost reduction, access to IT expertise and skills, and flexibility are positively related to customer satisfaction in IT outsourcing. The paper includes implications and recommendations for future studies.

  5. The perspective of Malaysian Manufacturing Organizations on Strategy, HR Outsourcing and HR Costs

    Directory of Open Access Journals (Sweden)

    Hasliza Abdul HALIM

    2011-06-01

    Full Text Available The paper discusses the relationship between different types of human resource management (HRM strategy and the human resource outsourcing, and impact on the size of human resource (HR department. Three HRM strategies are considered: Facilitation, accumulation and utilization. The data for the study were obtained from survey responses from 232 organizations, of which 113 were engaged in HR outsourcing. The findings suggest that organizations tend to rely on outsourcing of HR functions when they espouse facilitation and utilization HRM strategy. Concurrently, by relying on HR outsourcing, the organizations manage to experience a reduction in the size of HR department. The results show that it is important for the organizations to better understand the implications of an increased reliance on outsourcing within HR. This allows them to focus on how HR functions are delivered within organizations with the interaction of HRM strategy and the size of HR department will tend to be smaller resulting from outsourcing activities.

  6. Veterans' use of Department of Veterans Affairs care and perceptions of outsourcing inpatient care.

    Science.gov (United States)

    Wakefield, Bonnie J; Tripp-Reimer, Toni; Rosenbaum, Marcy E; Rosenthal, Gary E

    2007-06-01

    The objective of the study was to examine veterans' perceptions of problems and benefits of outsourcing inpatient care from Veterans Affairs (VA) hospitals to private sector hospitals. Primary data were collected from a cross-section of 42 veterans who were VA users and nonusers using focus groups. Focus group discussion examined reasons patients use VA care, differences between VA and civilian care, positive and negative impacts of outsourcing, and special needs of veterans. Analyses revealed five domains related both to use of VA services and perceptions of outsourcing: costs, access, quality of care, contract (i.e., a covenant between veterans and the U.S. government), veteran milieu, and special needs. Participants identified a variety of potential positive and negative impacts. In general, veterans perceived more advantages than disadvantages to outsourcing VA care but still expressed significant concerns related to outsourcing. These issues should be considered in the development of future policy toward outsourcing VA care to the private sector.

  7. Study on Outsourcing Risk Analysis and Risk Identification for Outsourcing Decision-Making%业务外包风险分析及其识别研究

    Institute of Scientific and Technical Information of China (English)

    朱四明; 郑一宁; 朱晓明

    2011-01-01

    业务外包在当今全球化的背景下发展十分迅猛.各个机构通过确定自己的产业边界将非核心业务外包给服务供应商,以此来达到节约成本,聚集资源,发展核心业务,增加核心竞争力的目的.但各机构在享受外包带来好处的同时也承受着风险.本文在文献调研和自身研究积累的基础上对外包中存在的风险进行了分析和识别,为企业在外包过程中做出正确的决策提供借鉴.%Today, the business outsourcing develops rapidly under the globalization circumstance.Most of companies intend to outsource their non-core business to the third parties due to cost saving consideration and strategical requirement.Usually, the organizations are inclined to define their core competencies before business outsourcing decision-making and then outsource their non-core businesses to their vendors.Most of these organizations enjoy the business outsourcing benefits as well as burden the business outsourcing risks.Furthermore, the industries are willing to identify the outsourcing risks more clearly and balance the outsourcing benefits and risks better.In this paper, the business outsourcing risks are analyzed and identified which are helpful for the organization outsourcing decision-making as a reference.

  8. Reeling In Outsourcing: Evaluating Supply Chain Risk And Reward Under Economic Uncertainty

    OpenAIRE

    Roberta S. Russell; Marilyn Smith

    2011-01-01

    In today’s climate of economic uncertainty, companies that have relied on outsourcing in the past to curtail costs are increasingly “reeling in” their outsourcing decision to more appropriately balance supply chain risk and reward.  This paper provides a review of the literature on reversing supply chain outsourcing and frames the sourcing decision in terms of multiple options, including multi- sourcing, near sourcing, and in-sourcing. A decision tree model is presented to aid the decision ma...

  9. The flexibility of the companies that use outsourcing services to adapt to the changing market

    OpenAIRE

    2011-01-01

    Projecte del programa Erasmus elaborat a Nottingham Trent University The project aims to develop a guide to help outsourcing services through the study of the flexibility of companies employing outsourcing services to adapt to constantly changing market. The first part is a brief description of the objectives, methodologies used and their main applications, and project scope. The second part focuses on the current state of companies in Spain that use outsourcing services,...

  10. The Impact of Human Capital Outsourcing on Human Capital Management Practices in Karachi Pharmaceutical Industry

    OpenAIRE

    Rana, Tariq Mehmood; Syed, Qamar Ali Zaidi; Muhmmad, Sajid; Herani, Gobind M.

    2011-01-01

    Purpose: The aim of this research is to examine relationship between Human Capital Management (HRM) and Human Resource (HR) Outsourcing in the Pharmaceutical sector. The specific objective is to find out that how important is HRM for an Organization to perform its operations more efficiently, and at what level Human Resource Outsourcing is affecting it. Literature review: Literature review shows that HR outsourcing has positive impact on HRM for an Organization to perform its operations more ...

  11. The perspective of Malaysian Manufacturing Organizations on Strategy, HR Outsourcing and HR Costs

    OpenAIRE

    Hasliza Abdul HALIM; Norbani CHE-HA

    2011-01-01

    The paper discusses the relationship between different types of human resource management (HRM) strategy and the human resource outsourcing, and impact on the size of human resource (HR) department. Three HRM strategies are considered: Facilitation, accumulation and utilization. The data for the study were obtained from survey responses from 232 organizations, of which 113 were engaged in HR outsourcing. The findings suggest that organizations tend to rely on outsourcing of HR functions when ...

  12. Strategic Implications of Information Technology for Resource and Capability Outsourcing Decisions

    OpenAIRE

    2010-01-01

    Outsourcing generally involves non-strategic resources and/or non-asset specific capabilities. However, in this paper, the authors examine the non-traditional, but increasingly more common, use of IT to facilitate theoretically inconsistent outsourcing decisions involving core resources and capabilities. The authors reconcile theory with practice by developing propositions to explain how IT can enable such outsourcing decisions and how performance advantages may ensue. The authors develop a f...

  13. A Comprehensive Toolset for General-Purpose Private Computing and Outsourcing

    Science.gov (United States)

    2016-12-08

    AFRL-AFOSR-VA-TR-2016-0368 A COMPREHENSIVE TOOLSET FOR GENERAL-PURPOSE PRIVATE COMPUTING AND OUTSOURCING Marina Blanton UNIVERSITY OF NOTRE DAME DU...2013 to 31 Aug 2016 4. TITLE AND SUBTITLE A COMPREHENSIVE TOOLSET FOR GENERAL-PURPOSE PRIVATE COMPUTING AND OUTSOURCING 5a.  CONTRACT NUMBER 5b...necessary tools and techniques for supporting general-purpose secure computation and outsourcing . The three main thrusts of the project are: (i

  14. Outsourcing and its impacts on operations strategy priorities. An empirical application.

    Directory of Open Access Journals (Sweden)

    TOMÁS FCO. ESPINO RODRÍGUEZ

    2003-06-01

    Full Text Available The outsourcing of services permits the firm’s resources and capabilities to be improved by achieving better quality services and a better performance and so focus on their main business or core competences. This article deals with hotel sector manager´s perceptions of the influence of outsourcing on the operations strategy, and particularly on the objectives of operations such as cost reduction related, improved quality, flexibility and better service. The study shows that managers consider that outsourcing has great potential to exert an influence, not only on cost reduction, but also on other objectives of operations strategy, thus giving outsourcing a more strategic nature.

  15. Evaluation of outsourcing in nursing services: a case study of kashani hospital, isfahan in 2011.

    Science.gov (United States)

    Ferdosi, Masoud; Farahabadi, Ehsan; Mofid, Maryam; Rejalian, Farzaneh; Haghighat, Maryam; Naghdi, Parnaz

    2013-03-01

    Hospitals need to focus on their core activities, thus outsourcing of services may be effective in some instances. However, monitoring and supervision is a vital mechanism to preserving and enhancing the quality of outsourced services, and to identify the benefits and losses occurred. The purpose of this study is evaluation of nursing services outsourced in a general hospital from different point of views. This is a descriptive and applied study done by case study (before and after) method. Outsourcing nursing services of clinical wards (ENT and Neurosurgery) of Kashani Hospital in 2011 has been studied. We extracted data from a handmade questionnaire about internal customer's satisfaction and semi-structured interviews with officials, and also survey of financial and administrative documents and records related to the topic. The findings indicate an increased number of graduated nurses per bed to fulfill the main objective of outsourcing in this case. But achieving this objective is accompanied with remarkable increased costs per bed after outsourcing. Besides, we noticed minor changes in internal customer satisfaction rate. While outsourcing should bring about staff and patients' satisfaction and increase the efficiency and effectiveness, outsourcing nursing workforce singly, leaded to a loss of efficiency. Therefore, the applied outsourcing has not met the productivity for the hospital.

  16. Elements of strategic capability for software outsourcing enterprises based on the resource

    Science.gov (United States)

    Shi, Wengeng

    2011-10-01

    Software outsourcing enterprises as an emerging high-tech enterprises, the rise of the speed and the number was very amazing. In addition to Chinese software outsourcing for giving preferential policies, the software outsourcing business has its ability to upgrade, and in general the software companies have not had the related characteristics. View from the resource base of the theory, the analysis software outsourcing companies have the ability and resources of rare and valuable and non-mimic, we try to give an initial framework for theoretical analysis based on this.

  17. Protecting location privacy for outsourced spatial data in cloud storage.

    Science.gov (United States)

    Tian, Feng; Gui, Xiaolin; An, Jian; Yang, Pan; Zhao, Jianqiang; Zhang, Xuejun

    2014-01-01

    As cloud computing services and location-aware devices are fully developed, a large amount of spatial data needs to be outsourced to the cloud storage provider, so the research on privacy protection for outsourced spatial data gets increasing attention from academia and industry. As a kind of spatial transformation method, Hilbert curve is widely used to protect the location privacy for spatial data. But sufficient security analysis for standard Hilbert curve (SHC) is seldom proceeded. In this paper, we propose an index modification method for SHC (SHC(∗)) and a density-based space filling curve (DSC) to improve the security of SHC; they can partially violate the distance-preserving property of SHC, so as to achieve better security. We formally define the indistinguishability and attack model for measuring the privacy disclosure risk of spatial transformation methods. The evaluation results indicate that SHC(∗) and DSC are more secure than SHC, and DSC achieves the best index generation performance.

  18. [Worker's health & outsourcing: worker's profile in a hospital cleaning service].

    Science.gov (United States)

    Chillida, Manuela de Santana Pi; Cocco, Maria Inês Monteiro

    2004-01-01

    In the last two decades, service outsourcing has reduced companies' costs by the rationalization of their actions and the exploration of precarious work relations. This research aimed to outline the profile of outsourced workers in the cleaning service of a university hospital, identify their points of view about the health-illness process and future plans. This is a descriptive study from a quantitative approach, involving a random sample with 50 cleaning workers. Most of them started to work early, 74% were women and education level was low. In 36% of the cases, physicians diagnosed some kind of illness. In the analyzed period, 84% of the interviewees had realized medical consultations, resulting in an average of 3.6 consultations per worker, 56% of which involved general clinicians. Data analysis allowed for the identification of these professionals' perspectives in relation to the health/illness process and their future.

  19. Protecting Location Privacy for Outsourced Spatial Data in Cloud Storage

    Directory of Open Access Journals (Sweden)

    Feng Tian

    2014-01-01

    Full Text Available As cloud computing services and location-aware devices are fully developed, a large amount of spatial data needs to be outsourced to the cloud storage provider, so the research on privacy protection for outsourced spatial data gets increasing attention from academia and industry. As a kind of spatial transformation method, Hilbert curve is widely used to protect the location privacy for spatial data. But sufficient security analysis for standard Hilbert curve (SHC is seldom proceeded. In this paper, we propose an index modification method for SHC (SHC∗ and a density-based space filling curve (DSC to improve the security of SHC; they can partially violate the distance-preserving property of SHC, so as to achieve better security. We formally define the indistinguishability and attack model for measuring the privacy disclosure risk of spatial transformation methods. The evaluation results indicate that SHC∗ and DSC are more secure than SHC, and DSC achieves the best index generation performance.

  20. A Routing Mechanism for Cloud Outsourcing of Medical Imaging Repositories.

    Science.gov (United States)

    Godinho, Tiago Marques; Viana-Ferreira, Carlos; Bastião Silva, Luís A; Costa, Carlos

    2016-01-01

    Web-based technologies have been increasingly used in picture archive and communication systems (PACS), in services related to storage, distribution, and visualization of medical images. Nowadays, many healthcare institutions are outsourcing their repositories to the cloud. However, managing communications between multiple geo-distributed locations is still challenging due to the complexity of dealing with huge volumes of data and bandwidth requirements. Moreover, standard methodologies still do not take full advantage of outsourced archives, namely because their integration with other in-house solutions is troublesome. In order to improve the performance of distributed medical imaging networks, a smart routing mechanism was developed. This includes an innovative cache system based on splitting and dynamic management of digital imaging and communications in medicine objects. The proposed solution was successfully deployed in a regional PACS archive. The results obtained proved that it is better than conventional approaches, as it reduces remote access latency and also the required cache storage space.

  1. Collaboration versus outsourcing: the need to think outside the box.

    Science.gov (United States)

    Robertson, Graeme M; Mayr, Lorenz M

    2011-12-01

    As has been widely reviewed elsewhere, the pharmaceutical industry is experiencing an 'innovation deficit' as evidenced by the decline in new chemical entity output. This decline, compounded by increased costs and regulatory requirements highlights the need to significantly revise strategic options across the drug-discovery spectrum. Within such revision(s), much of the focus has been on outsourcing to reduce, or at least contain, costs, but if the underlying predominance of 'closed collaborations' is not challenged to allow better use of combined knowledge and, thus, move towards a more genuine collaborative process then a 'numbers only' approach will not bring medium-to-long-term survival. There are many problems to confront in evolving new sustainable strategies, a real need to think differently exists and should to be cultivated. This article reviews current outsourcing and collaboration strategies to provide a perspective on how great knowledge sharing could help revise the drug-discovery process.

  2. Customer Service: insourcing or outsourcing? An Analysis of Customer Satisfaction

    OpenAIRE

    Barbosa, Thaiis Aparecido Cansado; MINCIOTTI, Silvio Augusto

    2007-01-01

    Nowadays customers have a growing knowledge of their strong decision purchase power and Consumer protection laws are very active. Therefore, Customer Service (CS) is assuming an important position inside the enterprises. This article is an attempt to verify if outsourcing interferes on Call Center customers’ perceived quality. An exploratory research was carried out considering 184 interviewers and 55 enterprises indicated by themselves. All results were treated by Statistical analysis techni...

  3. Strategic Analysis of Clinical Trial Outsourcing to China

    OpenAIRE

    Yang, Haiyan

    2008-01-01

    With the increasing amounts of clinical data required for drug regulatory approval and the fierce competition for patients in the Western countries, the cost of clinical trials continues to rise considerably. This study suggests that outsourcing clinical trials to China is an effective strategy to reduce cost and cycle time of drug development. China offers a high market potential and strong research capacity that can provide long term benefits to pharmaceutical and biotech companies. An inte...

  4. The Quality of Outsourced Logistics Service: A Collectivist Culture Perspective

    OpenAIRE

    Rahmat, Abdul Khabir; Faisol, Nasruddin

    2014-01-01

    The purpose of the study is to explore on the elements of outsourced logistics service quality and how the users’ satisfaction was formed within the Malaysian culture context. This qualitative study was based on five semi-structured interviews which were carried out with the executive officers and department managers of four logistics providers firms and one manufacturer. The data were analyzed using thematic analysis method. Rather than the organization’s performance-related ...

  5. Outsourcing: a managerial competency for the 21st century.

    Science.gov (United States)

    Shaffer, F A

    2000-01-01

    The widespread application of outsourcing has been fueled by the changing nature of the work contract between employers and employees. The large-scale corporate downsizing that began in the late 1980s inspired a trend away from employer loyalty. This fact, coupled with today's tight labor market, has created a "guerrilla" work force comprised of deal-hungry professionals conditioned to signing bonuses, stock options, and higher-than-scale salaries.

  6. Outsourcing von Instandhaltungsleistungen, untersucht am Beispiel der Automobilindustrie

    OpenAIRE

    Kroha, Jürgen

    1996-01-01

    For years the German automobile industry has been facing a growing competition from Japan as well as from the emerging markets. Increasing tendencies towards globalization, an even faster change in customer needs and a stronger contraction of the product life cycle necessitate new flexible production methods and management concepts to maintain or to restore competitiveness. As possible means to achieve this, slogans like Lean Production, downsizing and outsourcing are mentioned. One area in w...

  7. Private and Efficient Query Processing on Outsourced Genomic Databases.

    Science.gov (United States)

    Ghasemi, Reza; Al Aziz, Md Momin; Mohammed, Noman; Dehkordi, Massoud Hadian; Jiang, Xiaoqian

    2017-09-01

    Applications of genomic studies are spreading rapidly in many domains of science and technology such as healthcare, biomedical research, direct-to-consumer services, and legal and forensic. However, there are a number of obstacles that make it hard to access and process a big genomic database for these applications. First, sequencing genomic sequence is a time consuming and expensive process. Second, it requires large-scale computation and storage systems to process genomic sequences. Third, genomic databases are often owned by different organizations, and thus, not available for public usage. Cloud computing paradigm can be leveraged to facilitate the creation and sharing of big genomic databases for these applications. Genomic data owners can outsource their databases in a centralized cloud server to ease the access of their databases. However, data owners are reluctant to adopt this model, as it requires outsourcing the data to an untrusted cloud service provider that may cause data breaches. In this paper, we propose a privacy-preserving model for outsourcing genomic data to a cloud. The proposed model enables query processing while providing privacy protection of genomic databases. Privacy of the individuals is guaranteed by permuting and adding fake genomic records in the database. These techniques allow cloud to evaluate count and top-k queries securely and efficiently. Experimental results demonstrate that a count and a top-k query over 40 Single Nucleotide Polymorphisms (SNPs) in a database of 20 000 records takes around 100 and 150 s, respectively.

  8. Outsourcing in Healthcare Through Process Modularization - A Lean Perspective

    Directory of Open Access Journals (Sweden)

    Cristina Machado Guimarães

    2012-12-01

    Full Text Available Looking for efficiency, quality and profitability gains, healthcare organizations are adopting outsourcing solutions in the attempt of “doing more with less”. Seeking for cost reduction, risk mitigation, adapting to quick changes without compromising internal resources, these organizations also take big risks in control and flexibility variables. In order to understand how healthcare organizations find the best value equation combining internal and external resources in a modular service conception, a case study on a start‐up Long‐term Care unit with innovative format, great levels of customization and following an outsourcing strategy, was carried out. The main conclusion, among others, is that in ambitious start‐ups, having speed of entrance as the conditioning factor, a process orientation and management approach may offer a clear view of the gains related with trade‐off decisions regarding time and cost (agility and cost and quality (Leanness ie, decisions under the “leagile” paradigm. This study contributes for a wider understanding of the “leagile” concept associated to an outsourcing operational strategy. Additionally, it also provides new insights to the concept of modularity in services settings in a complex service as healthcare.

  9. Two-Cloud-Servers-Assisted Secure Outsourcing Multiparty Computation

    Directory of Open Access Journals (Sweden)

    Yi Sun

    2014-01-01

    Full Text Available We focus on how to securely outsource computation task to the cloud and propose a secure outsourcing multiparty computation protocol on lattice-based encrypted data in two-cloud-servers scenario. Our main idea is to transform the outsourced data respectively encrypted by different users’ public keys to the ones that are encrypted by the same two private keys of the two assisted servers so that it is feasible to operate on the transformed ciphertexts to compute an encrypted result following the function to be computed. In order to keep the privacy of the result, the two servers cooperatively produce a custom-made result for each user that is authorized to get the result so that all authorized users can recover the desired result while other unauthorized ones including the two servers cannot. Compared with previous research, our protocol is completely noninteractive between any users, and both of the computation and the communication complexities of each user in our solution are independent of the computing function.

  10. Two-cloud-servers-assisted secure outsourcing multiparty computation.

    Science.gov (United States)

    Sun, Yi; Wen, Qiaoyan; Zhang, Yudong; Zhang, Hua; Jin, Zhengping; Li, Wenmin

    2014-01-01

    We focus on how to securely outsource computation task to the cloud and propose a secure outsourcing multiparty computation protocol on lattice-based encrypted data in two-cloud-servers scenario. Our main idea is to transform the outsourced data respectively encrypted by different users' public keys to the ones that are encrypted by the same two private keys of the two assisted servers so that it is feasible to operate on the transformed ciphertexts to compute an encrypted result following the function to be computed. In order to keep the privacy of the result, the two servers cooperatively produce a custom-made result for each user that is authorized to get the result so that all authorized users can recover the desired result while other unauthorized ones including the two servers cannot. Compared with previous research, our protocol is completely noninteractive between any users, and both of the computation and the communication complexities of each user in our solution are independent of the computing function.

  11. OUT-SOURCING PROJECT STRATEGIC JUSTIFICATION TOOLS AND METHODS FOR UP-TO-DATE COMPANY MANAGEMENT SYSTEMS

    Directory of Open Access Journals (Sweden)

    N. I. Strikh

    2011-01-01

    Full Text Available The term out-sourcing signifies signing an agreement with some external organization on performing certain management functions (accounting, communication, computer networks, etc.. Out-sourcing is an important instrument of company restructuring by improving its management system. Main methodological approaches to make decision on out-sourcing on the basis of simulation are discussed. Strategic substantiation of out-sourcing projects is proposed to be carried out on the basis of strategic positioning method developed by M. Porter.

  12. Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010.

    Science.gov (United States)

    Karimi, Saeed; Agharahimi, Zahra; Yaghoubi, Maryam

    2012-01-01

    Outsourcing in healthcare is a cost-effective strategy that can lead to increase services quality. The aim of this study was to determine the types of services that have been outsourced in educational hospitals in Isfahan and to investigate managers' view about the impact of Outsourcing. A descriptive-survey study carried out in 2010. Our samples consisted of 100 educational hospital and treatment deputy senior managers of Isfahan University of Medical Sciences and 53 usable questionnaires were received. Survey instrument main points were the extent to which educational hospital outsource services and the impact of Outsourcing. Reliability and validity of the questionnaire have been verified. Data are analyzed with SPSS18 software. The results for medical-diagnostics services showed physiotherapy, radiology, and ultrasound that have the highest rate (33%) of being outsourced. Between logistic and administrative activities, housekeeping, and facility engineering maintenance services are the highest rate of outsourced (100%) and green space, CSR, laundry, and medical records are the lowest rate of outsourced (16%). In managers' view, in relation to advantages of outsourcing, pay more attention to internal and external customers in private sector (57.2%) was the highest. In relation to disadvantages of outsourcing, costs increase for the patients (45.6%) was the highest. In relation to barriers of outsourcing, forgetting the goal of outsourcing (efficiency) (60.6%) was the highest. Finally, managers' views about outsourcing in health services organizations were rather acceptable, but in their views, there are barriers in implementation of outsourcing and they are focused on removing the barriers before outsourcing. Fundamental infrastructure developments as making competing market, promoting of cultures, education, modifying the management attitude and approach, and establishing incentive policies are emphasized for successful implementation of outsourcing.

  13. A classification of logistic outsourcing levels and their impact on service performance: evidence from the food processing industry

    NARCIS (Netherlands)

    Lilly Hsiao, L.; Kemp, R.G.M.; Vorst, van der J.G.A.J.; Omta, S.W.F.

    2010-01-01

    Most studies of logistics outsourcing have focused on cost reduction, while few studies have reported on service benefits. This study empirically examines if outsourcing different logistics activities results in differences in logistics service performance. We identify and analyze the outsourcing of

  14. A classification of logistic outsourcing levels and their impact on service performance: evidence from the food processing industry

    NARCIS (Netherlands)

    Lilly Hsiao, L.; Kemp, R.G.M.; Vorst, van der J.G.A.J.; Omta, S.W.F.

    2010-01-01

    Most studies of logistics outsourcing have focused on cost reduction, while few studies have reported on service benefits. This study empirically examines if outsourcing different logistics activities results in differences in logistics service performance. We identify and analyze the outsourcing of

  15. The Perceived Effect of Hidden Costs on the Operational Management of Information Technology Outsourcing: A Qualitative Study

    Science.gov (United States)

    Swift, Ian

    2011-01-01

    Information technology (IT) outsourcing is a business trend aimed at reducing costs and enabling companies to concentrate on their core competencies. This qualitative multiple case design research study explored the effects of hidden costs on the operational management of IT outsourcing. The study involved analyzing IT outsourcing agreements as…

  16. The Perceived Effect of Hidden Costs on the Operational Management of Information Technology Outsourcing: A Qualitative Study

    Science.gov (United States)

    Swift, Ian

    2011-01-01

    Information technology (IT) outsourcing is a business trend aimed at reducing costs and enabling companies to concentrate on their core competencies. This qualitative multiple case design research study explored the effects of hidden costs on the operational management of IT outsourcing. The study involved analyzing IT outsourcing agreements as…

  17. The Outsourcing of Health, Sport and Physical Educational Work: A State of Play

    Science.gov (United States)

    Williams, Benjamin James; Hay, Peter James; Macdonald, Doune

    2011-01-01

    Background: The outsourcing of health, sport and physical educational (HSPE) work has been a feature of physical education (PE) "futures talk" for over 20 years. However, HSPE work outsourcing has been the focus of little empirical research and only occasional commentary. That small amount of empirical research that has been conducted has been…

  18. Effects of Job Features on Domestic Outsourcing as a Strategy for Combining Paid and Domestic Work

    NARCIS (Netherlands)

    Ruijter, Esther de; Lippe, Tanja van der

    2007-01-01

    This article examines the influence of job features on domestic outsourcing. The central hypothesis is that households use outsourcing more often if the partners are less available for domestic chores and caregiving because of job demands. Analyses of data on 795 Dutch couples show that if they work

  19. The determinants of outsourcing and off-shoring strategies in industrial districts: evidence from Italy

    NARCIS (Netherlands)

    Capasso, M.; Cusmano, L.; Morrison, A.

    2013-01-01

    The determinants of outsourcing and offshoring strategies in industrial districts: evidence from Italy, Regional Studies. Outsourcing has increasingly become a distinguished feature of the recent evolution of industrial districts and it constitutes the object of this study. The study focuses on the

  20. Invited Reaction: Outsourcing Relationships between Firms and their Training Providers--The Role of Trust

    Science.gov (United States)

    Leimbach, Michael P.

    2005-01-01

    Outsourcing in the training and development industry has been steadily increasing and shows no indication of slowing (Surgue & Kim, 2004). Gainey and Klaas's study shines light on the role of interfirm trust in effective outsourcing relationships. This reaction addresses a methodological question of the effect of the rating target on the results,…

  1. An Online Approach to Teaching International Outsourcing in Technical Communication Classes

    Science.gov (United States)

    St. Amant, Kirk

    2005-01-01

    The growth of international online access has given rise to a new production method--international outsourcing--that has important implications for technical communication practices. Successful interactions within international outsourcing require individuals to understand how cultural factors could affect online interactions. Today's technical…

  2. The performance implications of outsourcing customer support to service providers in emerging versus established economies

    NARCIS (Netherlands)

    Raassens, N.; Wuyts, S.H.K.; Geyskens, I.

    2014-01-01

    Recent discussions in the business press query the contribution of customer-support outsourcing to firm performance. Despite the controversy surrounding its performance implications, customer-support outsourcing is still on the rise, especially to emerging markets. Against this backdrop, we study un

  3. Getting outside help : How trust problems explain household differences in household outsourcing

    NARCIS (Netherlands)

    Ruijter, E.H.M. de; Lippe, T. van der

    2009-01-01

    This article examines the influence of trust problems on the use of domestic outsourcing by couples from a gender perspective. The authors argue that trust problems matter in outsourcing decisions, because an outsider enters the privacy of the household and takes over tasks of special value. Analyse

  4. Training and the Commitment of Outsourced Information Technologies' Workers: Psychological Contract Fulfillment as a Mediator

    Science.gov (United States)

    Fontinha, Rita; Chambel, Maria José; De Cuyper, Nele

    2014-01-01

    Outsourced workers in information technologies (IT) generally have high skills and a high value on the job market. Their IT outsourcing organizations are likely to provide them with training, in the first place for skill development, but perhaps also as a way to bind the workers to them. This can be understood along the role of the psychological…

  5. Outsourcing and its impact on operational objectives and performance: a study of Iranian telecommunication industries

    Directory of Open Access Journals (Sweden)

    Amir Reza Khaki

    2012-01-01

    Full Text Available Through outsourcing, a company can expand and develop its sources and capacities by accessing to higher quality services and better functionality. This paper deals with the perception of the managers of the telecommunication industry sector on the effects of outsourcing on operational strategy and especially on the issues associated with cost reduction, developed quality, flexibility and better service. Because of the importance of the strategic feature of outsourcing, we examined its effects on the organizational function of the telecommunication industries. This study shows that managers believe that outsourcing has a great impact not only on the cost reduction but also on other goals of operational strategies, which makes outsourcing become inherently more strategic. In addition, it seems that outsourcing influences function noticeably. In the present research, the relationships between propensity to outsourcing and operational objectives and organizational performance in telecommunication industries are assessed. The aim of this research is to examine the propensity to outsourcing and its impacts on operational objectives including cost reduction, improved quality, flexibility and better service and organizational performance, which includes financial performance and non-financial performance. In the research, data are collected through field research and questionnaires. The questionnaires are distributed among the board of directors, quality managers, operational administrators, and lower managers and then the feedbacks are analyzed using SPSS and Minitab software based on deductive and descriptive statistics.

  6. Outsourcing Academic Development in Higher Education: Staff Perceptions of an International Program

    Science.gov (United States)

    Dickson, Kerry; Hughes, Kate; Stephens, Bruce

    2017-01-01

    Increasingly, higher education support services are being outsourced. Our case study was of a program from a global, USA-based, non-profit organisation. From in-depth interviews, we investigated staff perceptions of academic development workshops and the efficacy of outsourcing to a transnational tertiary-support program. We found that…

  7. Outsourcing primary health care services--how politicians explain the grounds for their decisions.

    Science.gov (United States)

    Laamanen, Ritva; Simonsen-Rehn, Nina; Suominen, Sakari; Øvretveit, John; Brommels, Mats

    2008-12-01

    To explore outsourcing of primary health care (PHC) services in four municipalities in Finland with varying amounts and types of outsourcing: a Southern municipality (SM) which contracted all PHC services to a not-for-profit voluntary organization, and Eastern (EM), South-Western (SWM) and Western (WM) municipalities which had contracted out only a few services to profit or public organizations. A mail survey to all municipality politicians (response rate 52%, N=101) in 2004. Data were analyzed using cross-tabulations, Spearman correlation and linear regression analyses. Politicians were willing to outsource PHC services only partially, and many problems relating to outsourcing were reported. Politicians in all municipalities were least likely to outsource preventive services. A multiple linear regression model showed that reported preference to outsource in EM and in SWM was lower than in SM, and also lower among politicians from "leftist" political parties than "rightist" political parties. Perceived difficulties in local health policy issues were related to reduced preference to outsource. The model explained 27% of the variance of the inclination to outsource PHC services. The findings highlight how important it is to take into account local health policy issues when assessing service-provision models.

  8. The Outsourcing of Health, Sport and Physical Educational Work: A State of Play

    Science.gov (United States)

    Williams, Benjamin James; Hay, Peter James; Macdonald, Doune

    2011-01-01

    Background: The outsourcing of health, sport and physical educational (HSPE) work has been a feature of physical education (PE) "futures talk" for over 20 years. However, HSPE work outsourcing has been the focus of little empirical research and only occasional commentary. That small amount of empirical research that has been conducted…

  9. The Relationship between Return on Profitability and Costs of Outsourcing Information Technology Technical Support

    Science.gov (United States)

    Odion, Segun

    2011-01-01

    The purpose of this quantitative correlational research study was to examine the relationship between costs of operation and total return on profitability of outsourcing information technology technical support in a two-year period of outsourcing operations. United States of America list of Fortune 1000 companies' chief information officers…

  10. Getting Outside Help: How Trust Problems Explain Household Differences in Domestic Outsourcing in the Netherlands

    Science.gov (United States)

    de Ruijter, Esther; van der Lippe, Tanja

    2009-01-01

    This article examines the influence of trust problems on the use of domestic outsourcing by couples from a gender perspective. The authors argue that trust problems matter in outsourcing decisions, because an outsider enters the privacy of the household and takes over tasks of special value. Analyses of data from a survey among 740 Dutch couples…

  11. The Lived Experiences of Federal Agency Information-Technology Employees in Times of Outsourcing

    Science.gov (United States)

    Sudi, Linda

    2010-01-01

    United States (U.S.) federal agencies and other organizations are turning to Information Technology (IT) as a strategy for improving business productivity. Despite the rapid growth of outsourcing, few studies have been conducted on the effect of outsourcing on employees who remain with the company. In the current qualitative study, the effect of…

  12. The performance implications of outsourcing customer support to service providers in emerging versus established economies

    NARCIS (Netherlands)

    Raassens, N.; Wuyts, S.H.K.; Geyskens, I.

    Recent discussions in the business press query the contribution of customer-support outsourcing to firm performance. Despite the controversy surrounding its performance implications, customer-support outsourcing is still on the rise, especially to emerging markets. Against this backdrop, we study

  13. Role of Outsourcing in Stress and Job Satisfaction of Information Technology Professionals

    Science.gov (United States)

    Robinson, Janell R.

    2016-01-01

    Information technology (IT) outsourcing poses a potential job loss threat to IT professionals, which can decrease job security, job satisfaction, and organizational commitment. The problem that this study addressed was the perceived role of IT outsourcing in the job stress, job dissatisfaction, and turnover intention of IT professionals. The…

  14. Outsourcing Extra-Curricular Activities: A Management Strategy in a Time of Neoliberal Influence

    Science.gov (United States)

    Ng, Shun Wing; Chan, Tsan Ming Kenneth; Yuen, Wai Kwan Gail

    2017-01-01

    Purpose: The purpose of this paper is to report on an exploratory study designed to illuminate the complexity of outsourcing extra-curricular activities (ECAs) in primary schools in a time of neoliberal influence and to examine the views of teaching professionals on the reasons, issues and considerations of outsourcing ECAs such as the dynamic…

  15. Effects of Job Features on Domestic Outsourcing as a Strategy for Combining Paid and Domestic Work

    NARCIS (Netherlands)

    Ruijter, Esther de; Lippe, Tanja van der

    2007-01-01

    This article examines the influence of job features on domestic outsourcing. The central hypothesis is that households use outsourcing more often if the partners are less available for domestic chores and caregiving because of job demands. Analyses of data on 795 Dutch couples show that if they work

  16. The Effects of Risk and Size of Company on Business Performance in Information Technology Outsourcing

    Science.gov (United States)

    Balogun, Shereef Adewale

    2013-01-01

    Information technology (IT) outsourcing is a practical way to transfer information technology by industries of different firms. The problem occurs when companies outsource services to domestic and international data centers as network security issues arise. This leads to competition between companies causing the size of the company to become more…

  17. The Impact of IT Outsourcing on Surviving Employees: Managing Survivor Syndrome Symptoms

    Science.gov (United States)

    Lyons, Tony R.

    2010-01-01

    Global outsourcing of information technology functions has become a major tool used by organizations to increase or maintain competitive market positioning. One often overlooked in determining an organization's level of success from outsourcing is the negative impact on the behavioral and emotional well-being of surviving employees, often referred…

  18. The Outsourcing of Health, Sport and Physical Educational Work: A State of Play

    Science.gov (United States)

    Williams, Benjamin James; Hay, Peter James; Macdonald, Doune

    2011-01-01

    Background: The outsourcing of health, sport and physical educational (HSPE) work has been a feature of physical education (PE) "futures talk" for over 20 years. However, HSPE work outsourcing has been the focus of little empirical research and only occasional commentary. That small amount of empirical research that has been conducted…

  19. The Lived Experiences of Federal Agency Information-Technology Employees in Times of Outsourcing

    Science.gov (United States)

    Sudi, Linda

    2010-01-01

    United States (U.S.) federal agencies and other organizations are turning to Information Technology (IT) as a strategy for improving business productivity. Despite the rapid growth of outsourcing, few studies have been conducted on the effect of outsourcing on employees who remain with the company. In the current qualitative study, the effect of…

  20. Getting outside help : How trust problems explain household differences in household outsourcing

    NARCIS (Netherlands)

    Ruijter, E.H.M. de; Lippe, T. van der

    2009-01-01

    This article examines the influence of trust problems on the use of domestic outsourcing by couples from a gender perspective. The authors argue that trust problems matter in outsourcing decisions, because an outsider enters the privacy of the household and takes over tasks of special value. Analyse

  1. Getting Outside Help: How Trust Problems Explain Household Differences in Domestic Outsourcing in the Netherlands

    Science.gov (United States)

    de Ruijter, Esther; van der Lippe, Tanja

    2009-01-01

    This article examines the influence of trust problems on the use of domestic outsourcing by couples from a gender perspective. The authors argue that trust problems matter in outsourcing decisions, because an outsider enters the privacy of the household and takes over tasks of special value. Analyses of data from a survey among 740 Dutch couples…

  2. The Effects of Risk and Size of Company on Business Performance in Information Technology Outsourcing

    Science.gov (United States)

    Balogun, Shereef Adewale

    2013-01-01

    Information technology (IT) outsourcing is a practical way to transfer information technology by industries of different firms. The problem occurs when companies outsource services to domestic and international data centers as network security issues arise. This leads to competition between companies causing the size of the company to become more…

  3. The Impact of IT Outsourcing on Surviving Employees: Managing Survivor Syndrome Symptoms

    Science.gov (United States)

    Lyons, Tony R.

    2010-01-01

    Global outsourcing of information technology functions has become a major tool used by organizations to increase or maintain competitive market positioning. One often overlooked in determining an organization's level of success from outsourcing is the negative impact on the behavioral and emotional well-being of surviving employees, often referred…

  4. Role of Outsourcing in Stress and Job Satisfaction of Information Technology Professionals

    Science.gov (United States)

    Robinson, Janell R.

    2016-01-01

    Information technology (IT) outsourcing poses a potential job loss threat to IT professionals, which can decrease job security, job satisfaction, and organizational commitment. The problem that this study addressed was the perceived role of IT outsourcing in the job stress, job dissatisfaction, and turnover intention of IT professionals. The…

  5. The Relationship between Return on Profitability and Costs of Outsourcing Information Technology Technical Support

    Science.gov (United States)

    Odion, Segun

    2011-01-01

    The purpose of this quantitative correlational research study was to examine the relationship between costs of operation and total return on profitability of outsourcing information technology technical support in a two-year period of outsourcing operations. United States of America list of Fortune 1000 companies' chief information officers…

  6. Strategic analysis of steelworks quality control outsourcing: strenghts and weakenesses perceived

    Directory of Open Access Journals (Sweden)

    Mario Cesar Barreto Moraes

    2006-01-01

    Full Text Available The pursuit for methodologies and management ways that are capable of ensuring higher competitiveness on a worldwide basis demand that Organizations establish and implement alternatives ever more innovative. Outsourcing, as a management practice comes to fill a need of specialization within Organizations. Originally created to serve to activities deemed as “middle-purpose”, outsourcing evolved and is now being applied to activities always more relevant within organizational processes. This article essay had the aim of assessing, through a SWOT matrix, the engineering services outsourcing, under the point of view of the company who had outsourced such services. The research has been developed, by a qualitative case study, at the steel mills company, headquartered in Europe. Inaugurated in 2003, the company has an innovative management model, which was conceived with similarities to condominiums, and a large portion of activities has been outsourced.

  7. A secure data outsourcing scheme based on Asmuth-Bloom secret sharing

    Science.gov (United States)

    Idris Muhammad, Yusuf; Kaiiali, Mustafa; Habbal, Adib; Wazan, A. S.; Sani Ilyasu, Auwal

    2016-11-01

    Data outsourcing is an emerging paradigm for data management in which a database is provided as a service by third-party service providers. One of the major benefits of offering database as a service is to provide organisations, which are unable to purchase expensive hardware and software to host their databases, with efficient data storage accessible online at a cheap rate. Despite that, several issues of data confidentiality, integrity, availability and efficient indexing of users' queries at the server side have to be addressed in the data outsourcing paradigm. Service providers have to guarantee that their clients' data are secured against internal (insider) and external attacks. This paper briefly analyses the existing indexing schemes in data outsourcing and highlights their advantages and disadvantages. Then, this paper proposes a secure data outsourcing scheme based on Asmuth-Bloom secret sharing which tries to address the issues in data outsourcing such as data confidentiality, availability and order preservation for efficient indexing.

  8. [Development of pneumoconiosis and outsourcing work in peruvian miners].

    Science.gov (United States)

    Cáceres-Mejía, Brenda; Mayta-Tristán, Percy; Pereyra-Elías, Reneé; Collantes, Héctor; Cáceres-Leturia, Walter

    2015-10-01

    The aim of this study is to evaluate the association between the time of outsourced work and the development of pneumoconiosis in Peruvian miners who attended the "Centro Nacional de Salud Ocupacional y Protección al Ambiente para la Salud" between 2008 and 2011. Retrospective case-control study. Cases were defined as workers diagnosed of pneumoconiosis under standardized criteria. Outsourced work was defined as the time (in months) of work in a company that does not own the primary mining project. The project owner company was registered in the Mining Companies Directory (Ministerio de Energía y Minas). We used multiple logistic regression with crude and adjusted ORs. The study comprised 391 cases and 1519 controls. In both groups, most of the study subjects had a level of education lower than complete high school and were born and currently lived in the Peruvian highlands. There was statistically significant association between more frequency of pneumoconiosis and working 10 or more years in an outsourced company (OR: 1.50; 95%CI: 1.05-1.14; p=0.026). Miners with pneumoconiosis were more likely not to have education (OR: 3.07; 95%CI: 1.55-6.08; p=0.001), be currently living at the Peruvian highlands (OR: 1.40; 95%CI: 1.10-1.78; p=0.007) and to have more than 20 years of underground work history (OR: 8.92; 95%CI: 4.53-18.25; poutsourced work. Not having education, residing in the Peruvian highlands and the time of underground work were associated risk factors.

  9. Parallel Transitions in IT Outsourcing: Making It Happen

    Science.gov (United States)

    Beulen, Erik; Tiwari, Vinay

    Global sourcing of IT services is growing consistently over the last decades. Along with this rapid growth, instances of failures, sore relationships or unsatisfactory performances during IT outsourcing engagements are prevalent and require management attention. Over two-thirds of the problems in these unsuccessful engagements arise due to failed or poor transition. Transition is immediately followed by contract signing and precedes service delivery phase. It sets the tone for the entire relationship and involves handover of outsourced services from either the client's internal IT department or the incumbent service provider. Recently second and third generation outsourcing engagements are coming into existence, with offshoring and multi-sourcing as an integral component of these engagements. Multi-sourcing deals, involving several service providers are emerging and require transition to be implemented in parallel. These developments exacerbate the complexity of transitions due to the presence of multiple service providers and several distributed or offshore locations, thereby further enhancing its bearing on the success of an engagement. What are the Critical Success Factors for parallel transitions? We conducted an initial Delphi study to explore success factors for parallel transitions. The findings highlight the importance of understanding the contractual agreement including transition exit criteria. Also the implementation of a joint steering committee contributes to transition success. All the stakeholders, including representatives of the incumbent service provider(s), should be represented in the steering committee to act responsive. Finally, the findings emphasis the need to manage dependencies between the transitions not limited to time lines and availability of critical resources for knowledge transfer and balancing between business continuity and timely and effective knowledge transfer.

  10. Offshore outsourcing and innovation capabilities in the supply base

    DEFF Research Database (Denmark)

    Lema, Rasmus

    2014-01-01

    This paper contributes to the growing body of literature concerned with the global redistribution of innovative capacity towards the emerging economies. It does so by asking whether Indian software firms have developed significant innovation capabilities. It draws on evidence from ten software...... service suppliers in Bangalore (India) and the examination of key change events within these firms. The study finds evidence of deepened capabilities for significant – ‘problem framing’ – innovation in India. The findings challenge the predominant view about outsourcing and innovation capability in Indian...

  11. Secure and Stability Practical Outsourcing in Cloud Computing

    Directory of Open Access Journals (Sweden)

    Mr.V.Sudarshan

    2012-09-01

    Full Text Available Cloud computing has great potential of providing robust computational power to the society at reduced cost. It enables customers with limited computational resources to outsource their large computation workloads to the cloud, and economically enjoy the massive computational power, bandwidth, storage, and even appropriate software that can be shared in a pay-per-use manner. Despite the tremendous benefits, security is the primary obstacle that prevents the wide adoption of this promising computing model, especially for customers when their confidential data are consumed and produced during the computation. Treating the cloud as an intrinsically insecure computing platform from the viewpoint of the cloud customers, we must design mechanisms that not only protect sensitive information by enabling computations with encrypted data, but also protect customers from malicious behaviors by enabling the validation of the computation result. Such a mechanism of general secure computation outsourcing was recently shown to be feasible in theory, but to design mechanisms that are practically efficient remains a very challenging problem. Focusing on engineering computing and optimization tasks, this paper investigates secure outsourcing of widely applicable linear programming (LP computations. In order to achieve practical efficiency, our mechanism design explicitly decomposes the LP computation outsourcing into public LP solvers running on the cloud and private LP parameters owned by the customer. The resulting flexibility allows us to explore appropriate security efficiency tradeoff via higher-level abstraction of LP computations than the general circuit representation. In particular, by formulating private data owned by the customer for LP problem as a set of matrices and vectors, we are able to develop a set of efficient privacy-preserving problem transformation techniques, which allow customers to transform original LP problem into some arbitrary one

  12. Innovation Seeking Strategy of IT Outsourcing on e-Europe

    Directory of Open Access Journals (Sweden)

    Alexandru CAPATINA

    2007-01-01

    Full Text Available In this paper, we emphasize the opportunities concerning theimplementation of an intelligence receptive organizational culture, that allows the fast and flexible response of companies’ strategies in the competitive e-business. Due to the promotion of an an intelligence receptive culture, e-Europe software companies start to see the Romanian IT firms as extremely attractive targets foroutsourcing projects that suppose not only NOT the creation of specialized software, but also the overtaking of maintenance or suppoert services. The creation of a website designed to facilitate the outsourcing projects will assure the increase of the Romanian IT companies’ visibility in e-Europe.

  13. Outsourcing and "dismantling" of steady jobs at hospitals.

    Science.gov (United States)

    Souza, Helton Saragor de; Mendes, Áquilas Nogueira

    2016-04-01

    To relate hospitals' organizational structure as the core of a web of outsourced services and flexible employment bonds among healthcare professionals in the context of finance capitalism, analyzing work arrangements based mainly on the type of employment bond. Qualitative research through ethnography, interviews, data analysis, and case studies. The case studies were concentrated in 3 hospitals located in the São Paulo metropolitan region under different management types: public administration; outsourced administration via a healthcare social organization (HSO); and private administration. This study highlights a trend in outsourcing, dismantling of steady jobs, and shaping working relations asymmetrically in terms of healthcare professions. These aspects are characteristic of contemporary capitalism and post-Fordist work organization. In this context, the state under sponsorship cripples the very existence of an effective human resources policy, creating a favorable environment for outsourcing and flexibility of employment bonds among healthcare workers. Relacionar a estrutura organizativa dos hospitais como núcleo de uma rede de serviços subcontratados e a flexibilização dos vínculos contratuais dos profissionais de saúde no contexto de capitalismo financeirizado, analisando os regimes de trabalho condicionados centralmente pelo vínculo empregatício. Pesquisa qualitativa através de etnografia, realização de entrevistas, análise de dados e utilização de estudo de caso. Os estudos de caso concentram-se em três hospitais localizados Região Metropolitana de São Paulo com gestões distintas: administração pública; administração terceirizada para Organização Social de Saúde (OSS); e administração privada. Destacamos a tendência da terceirização, do desmonte do emprego estável e a conformação de relações trabalhistas assimétricas para as profissões em saúde. Esses aspectos são característicos do período do capitalismo

  14. Software outsourcing risk management: establishing outsourcee evaluation item systems

    Institute of Scientific and Technical Information of China (English)

    WANG Mei-yuan; LU Yao-bin; ZHANG Jin-long

    2006-01-01

    Outsourcing software development has many advantages as well as inevitable risks. Of these risks, outsourcee selection is one of the most important. A wrong outsourcee selection may have severe adverse influence on the expected outcome of the project. We analyzed the risks involved in outsourcee selection and also provided methods to identify these risks. Using the principles of Analytical Hierarchy Process (AHP) and Cluster Analysis based on Group Decision Making, we established an index evaluation system to evaluate and select outsourcees. Real world applications of this system demonstrated its effectiveness in evaluating and selecting qualified outsourcees.

  15. Influence in-sourcing and outsourcing of consultants on construction project performance in Nigeria

    Directory of Open Access Journals (Sweden)

    Godwin Iroroakpo Idoro

    2011-12-01

    Full Text Available Research studies have discovered that outsourcing has several benefits and the practice is fast replacing in-sourcing especially with regard to construction consultants. In the attempt to examine the benefits of the two approaches on project outcome, this study investigates the influence of the use of in-sourced and outsourced consultants on project performance in Nigeria. The objectives are to determine the use of in-sourcing and outsourcing for selected consultants, compare the use of the two approaches in project delivery and their influence on project performance and compare the performance of projects in which in-sourced and outsourced selected consultants were engaged. To achieve these objectives, a questionnaire design approach was adopted. A field survey involving a sample of 164 projects were selected by stratified random sampling. Data were collected using structured questionnaires and analysed using percentage, mean, Spearman and t-tests. The results of the study reveal that clients engage both in-sourced and outsourced consultants in project development and that the practice has significant influence on project performance. It also discovered that the use of the two approaches has differing benefits on project delivery time and cost. The study concludes that in-sourcing and outsourcing are common practices in project development and that clients are facing a challenge in deciding which approach to adopt. The study also discovers that both approaches has benefits associated with project outcome and suggests that clients should consider these benefits in deciding in-sourced and outsourced consultants.

  16. Cloud Management and Governance: Adapting IT Outsourcing to External Provision of Cloud-Based IT Services

    Directory of Open Access Journals (Sweden)

    Dr. Victoriano Valencia García

    2015-10-01

    Full Text Available Outsourcing is a strategic option which complements IT services provided internally in organizations. The maturity model for IT service outsourcing (henceforth MM-2GES is a new holistic maturity model based on standards ISO/IEC 20000 and ISO/IEC 38500, and the frameworks and best practices of ITIL and COBIT, with a specific focus on IT outsourcing. MM-2GES allows independent validation, practical application, and an effective transition to a model of good governance and management of outsourced IT services. Cloud computing is a new model for provisioning and consuming IT services on a need and pay-per-use basis. This model allows the IT systems to be more agile and flexible. The external provision of cloud-based services as part of Cloud computing appears as an evolution of traditional outsourcing, due to the emerging technologies related to the provision of IT services. As a result of technological developments, traditional outsourcing and external provision of cloud-based services, share common characteristics, but there are also some differences. This paper adapts MM-2GES to external provision of cloud-based services, from the point of view of the customer. This way, the applicability of the model can be implemented in organizations that have both models traditional IT outsourcing and cloud-based services provided externally, in order to achieve excellence in governance and management of all kind of IT services provided externally to organizations.

  17. Relationship Between Logistics Service's Perceived Value and Outsourcing of Logistics Activities

    Directory of Open Access Journals (Sweden)

    Klavdij Logožar

    2006-07-01

    Full Text Available Outsourcing has become increasingly popular in recentyears, and is often quoted as a means of coping with rapidchanges in technology and in the business environment. Thescope of third -party logistics may range from a relatively limitedcombination of activities (e. g. transportation and warehousingto a comprehensive set of logistics services. The authorsfirst define the reasons for outsourcing with the emphasis onbusiness logistics. They particularly point out the motivationsfor logistics outsourcing, the possibilities of logistics outsourcing,and they present the process of outsourcing partner selectionas well. Finally, they analyze the specific issues of logisticsservice's perceived value in outsourcing logistics activities onthe basis of the survey carried out in Slovenian companies. Thepurpose of the survey was to measure the customers' perceptionof different characteristics of logistics provider which can be decisivewhen manufacturing firms are trying to make a decisionwhether to outsource and which logistics provider to select. Thepaper creates a framework for the selection of the importantand perceived characteristics of logistics provider relevant tocustomer in the process of the logistics supplier selection.

  18. Realising the Real Benefits of Outsourcing: Measurement Excellence and Its Importance in Achieving Long Term Value

    Science.gov (United States)

    Oshri, Ilan; Kotlarsky, Julia

    These days firms are, more than ever, pressed to demonstrate returns on their investment in outsourcing. While the initial returns can always be associated with one-off cost cutting, outsourcing arrangements are complex, often involving inter-related high-value activities, which makes the realisation of long-term benefits from outsourcing ever more challenging. Executives in client firms are no longer satisfied with the same level of service delivery through the outsourcing lifecycle. They seek to achieve business transformation and innovation in their present and future services, beyond satisfying service level agreements (SLAs). Clearly the business world is facing a new challenge: an outsourcing delivery system of high-value activities that demonstrates value over time and across business functions. However, despite such expectations, many client firms are in the dark when trying to measure and quantify the return on outsourcing investments: results of this research show that less than half of all CIOs and CFOs (43%) have attempted to calculate the financial impact of outsourcing to their bottom line, indicating that the financial benefits are difficult to quantify (51%).

  19. 模块化与服务外包%Modularization and Outsourcing

    Institute of Scientific and Technical Information of China (English)

    季成; 徐福缘; 於军

    2011-01-01

    Modularization has become an important de-velopment trend of recent outsourcing industry. This paper makes a comparision between modularized outsourcing and traditional outsourcing, and discusses the structure charac-teristic of outsourcing industrial chain and the governance forms of outsourcing industry in the context of modulariza-tion. Finally, the development strategy of China s outsourc-ing industry is put forward from four aspects.%模块化已成为服务外包产业中一种重要的发展趋势.本文比较了模块化服务外包与传统服务外包的特点,探讨了模块化背景下的服务外包产业链结构形态及服务外包产业中的治理形式及其演变.最后,从四个方面提出了模块化背景下中国服务外包产业的发展方略.

  20. Outsourcing Strategic Services in the Colombian Defense Sector: Analysis of a Naval Aviation Case

    Science.gov (United States)

    2007-12-01

    with headquarters in Bogota . According to COLNAV’s web-page,4 there are 12,660 kilometers (7,867 miles) of navigable rivers in Colombia; 8,155...privileged country. The diversity of its territory permits all kind of crops to grow with ease; several rivers within the national geography allow... rivers including denying their use to the Narco-terrorists Organizations (ONT) as a means of transporting collateral materials from urban centers to the

  1. THE DEFENSE PLANNING SYSTEMS AND THEIR IMPLICATIONS

    Directory of Open Access Journals (Sweden)

    Laszlo STICZ

    2010-01-01

    Full Text Available Defense planning in the Alliance is a fundamental element of the arrangements which enable its member countries to enjoy the crucial political, military and resource advantages of collective defense and other common military efforts to enhance security and stability. In this respect, the aim of this paper is to outline the role of the Armed Forces and the specific processes aiming to achieve the ultimate goal of a nation regarding national security, with focus on defense planning and the PDPS.

  2. The application of outsourcing decision-making methods in a logistics context in South Africa

    Directory of Open Access Journals (Sweden)

    Naomi Bloem

    2015-02-01

    Full Text Available Background: Companies have often relinquished the control of important business functions to outside suppliers for the sake of short-term savings and because of the lack of use of proper decision-making methods within the business.Objectives: This article identified three methods of decision-making and applied it to a logistics outsourcing problem. The logistics outsourcing problem consisted of a make-or-buy decision as well as a supplier selection process. The purpose of the study was to determine the most suitable method in the case of logistics outsourcing.Method: The decision-making methods were applied to a South African case study within the fast moving consumer goods (FMCG industry. The logistics functions considered in the case study included secondary distribution and warehousing of finished goods. Each method considered the same evaluation criteria and the results were analysed and compared.Results: Each method produced different results to the logistics outsourcing problem. The method developed by Platts, Probert and Canez (2000 suggested that the logistics functions be insourced. The decision tree method suggested outsourcing both functions, with a unit rate cost model. The results from the linear programming (LP method indicated that the secondary distribution function should be insourced and the warehousing function outsourced, with a fixed and variable cost model pending further analysis of the demand trends.Conclusion: The study provides empirical evidence that proven outsourcing decision-making methods, such as the method developed by Platts et al. (2000, the LP method and the decision tree method traditionally applied to a manufacturing outsourcing decision problem, can be adapted and applied to a logistics outsourcing decision problem of a South African FMCG company.

  3. Effects of outsourcing magnetic resonance examinations from a public university hospital to a private agent.

    Science.gov (United States)

    Tavakol, Parvin; Labruto, Fausto; Bergstrand, Lott; Blomqvist, Lennart

    2011-02-01

    Sometimes the measures taken to make a radiology department more effective, such as prioritizing the workload and keeping equipment running for as many hours as staffing permits, are not enough. In such cases, outsourcing radiological examinations is a potential solution for reducing waiting times. To investigate differences in waiting time, quality and costs between magnetic resonance (MR) examinations performed in a university hospital and examinations outsourced to private service. We retrospectively selected a group of consecutive, outsourced MR examinations (n=97) and a control group of in-house MR examinations, matched for type of examination. In each group there were referrals that had a specified preferred timeframe for completion. We measured the percentage of cases in which this timeframe was met and if it was not met, how many days exceeded the preferred time. In referrals without a specified preferred timeframe, we also calculated the waiting time. Quality standards were measured by the percentage of examinations that had to be re-done and re-assessed. Finally, we calculated the cumulative costs, taking into account the costs for re-doing and re-assessing examinations. There was no statistically significant difference between the groups, in either the number of examinations that were not performed within the preferred time or the number of days that exceeded the preferred timeframe. For referrals without a preferred timeframe, the waiting time was shorter for outsourced examinations than those not outsourced. There were no differences in the number of examinations that had to be re-done, but more examinations needed to be re-assessed in the outsourced group than in the in-house group. The calculated costs for outsourced examinations were lower than the costs for internally performed examinations. Outsourcing magnetic resonance examinations may be an effective way of reducing a radiology department's workload. Ways in which to reduce the additional costs

  4. Cost versus control: Understanding ownership through outsourcing in hospitals.

    Science.gov (United States)

    Dalton, Christina Marsh; Warren, Patrick L

    2016-07-01

    For-profit hospitals in California contract out services much more intensely than either private nonprofit or public hospitals. To explain why, we build a model in which the outsourcing decision is a trade-off between cost and control. Since nonprofit firms are more restricted in how they consume net revenues, they experience more rapidly diminishing value of a dollar saved, and they are less attracted to a low-cost but low-control outsourcing opportunity than a for-profit firm is. This difference is exaggerated in services where the benefits of controlling the details of production are particularly important but minimized when a fixed-cost shock raises the marginal value of a dollar of cost savings. We test these predictions in a panel of California hospitals, finding evidence for each and that the set of services that private non-profits are particularly interested in controlling (physician-intensive services) is very different from those than public hospitals are particularly interested in (labor-intensive services). These results suggest that a model of public or nonprofit make-or-buy decisions should be more than a simple relabeling of a model derived in the for-profit context.

  5. OUTSOURCING – IS IT A SOLUTION FOR THE STATE?

    Directory of Open Access Journals (Sweden)

    Victor-Adrian Troacă

    2012-03-01

    Full Text Available In terms of scientific research, we consider the need for an attempt to address both scientific and practical efficiency of the state apparatus. The issue of outsourcing seems to be most common in the field of microeconomics, because private firms are willing to maximize profits. On the other hand, the state seeks to minimize social risks in the first place, even though these often lead to improper functioning of the device. Fight for survival in an economic reality located in a changing requires constant adaptation to all those who live this reality. So far only those interested keeping pace with new demands remain in the market On the other hand, macroeconomic policy makers continue to show interest in minimizing "social" costs however would maximize these government spending. The paper will track how outsourcing would ensure a recovery in the national economy, use resources economically, efficiently could lead to a recovery of national economy, to a maximum income and expenses to minimize In other words the economic growth - the desire of any macroeconomic policy decider.

  6. Horizontally Differentiated Store Brands: Production Outsourcing to National Brand Manufacturers

    Directory of Open Access Journals (Sweden)

    Shun Shindo

    2014-01-01

    Full Text Available We study a retailer's strategic decision with regard to outsourcing the production of such types of store brands (SBs to national brand (NB manufacturers. The wholesale price of NB is assumed to be set by the manufacturer, while that of the SB is assumed to be set by the retailer. When a retailer outsources SB production to an NB manufacturer, the NB manufacturer might suffer from cannibalization due to offering both the SB and the NB, implying that a strategic interaction between the retailer and manufacturer is an important issue. Based on this motivation, we mainly focus on the strategy of a dominant retailer in such a situation and investigate it with a game-theoretic approach. We show that the optimal strategy for the SB retailer sensitively depends on the degree of differentiation between the SB and the NB. In particular, if both products are less differentiated, the retailer benefits from offering only the SB, and, in this case, the retailer should offer its wholesale price, after the manufacturer sets the NB wholesale price. Furthermore, it is shown that the optimal strategies of the retailer are socially efficient, if and only if the SB and the NB are sufficiently differentiated.

  7. CURRENT ISSUES IN OUTSOURCING: MIS, AIS AND BEYOND

    Directory of Open Access Journals (Sweden)

    AIDA SY

    2012-01-01

    Full Text Available En años recientes, el outsourcing se ha venido convirtiendo en una tendencia tanto en empresas de Europa y los Estados Unidos. Ni siquiera, trabajadores muy calificados se salvan de este asalto.La vanidad de los intelectuales y los profesionales que ejecutan tanto sistemas de información contable(AIS, como sistemas de información de gestión (MIS es su creencia de que están exentos de estosprocesos de outsourcing. Algunos creen que disfrutan de una vida de ensueño, que la demanda de sus servicios está asegurada. Se consuelan pensando que el aumento de su dominiotécnico les ofrece una defensa suficiente contra los ataques provenientes del mercado laboral y de productos.Una interpretación desde los estudios críticos indicará que esta posición es un acto dearrogancia, siendo esto el eje de la discusión de este documento. Tal actitud de los profesionales contables es una reminiscencia del Rey Canuto esperando que la marea retroceda.

  8. Migrant Labour and Issues on Outsourcing System in Malaysia.

    Directory of Open Access Journals (Sweden)

    Rahim Rohani Abdul

    2015-01-01

    Full Text Available Most of the registered migrant labours (more than 2.3 million in year 2013 send to Malaysia are being employed in various work sectors including construction, manufacturing, plantation, agriculture and services. While the source countries are from Bangladesh, Indonesia, Thailand, India, China, Sri Lanka, Pakistan and Vietnam. The fundamental concern is on migrant labours status because they remain the employees of those outsourcing companies and not the factories where they work. This is because work contract are made between the out sourcing companies and the factories owners (the employers and not between the employees and the employers. This leaves great consequences on the employees. Legally, in labour relations, the lack on privity of contract between the employee and employer raise the question of legal responsibility and liability between the contracting parties. This paper will deal further on the receiving government policy, law and practice as well as the responsibility and liability of the outsourcing companies towards the migrant labours and the employers.

  9. [Advantages and disadvantages of outsourcing hospital microbiological testings].

    Science.gov (United States)

    Komatsu, Masaru

    2011-10-01

    In Japan, laws and ordinances were enforced to relax the regulation of the clinical laboratory setting in hospitals by revising the law of medical institutions in 2001. For this reason, outsourcing hospital microbiological testing, particularly by medium- or small-sized hospitals, was encouraged. The advantage of outsourcing microbiological testing is promotion of an efficient hospital management by cost saving. In contrast, the disadvantages are as follows: deterioration of specimen quality by extension of transportation time, delay in reporting by an independent laboratory compared with that by a hospital-based laboratory; this report is generally obtained within 1 or 2 days, difficulty and lack of communication between the laboratory staff and physician, and deterioration of the value of the microbiology report and the quality of the infection control system in a hospital. In addition to performing profit-related maintenance, independent laboratories should strive hard to maintain the same quality as that of a laboratory registered in a hospital. Furthermore, the new role of independent laboratories demands them to have a system allowing instant communication of information regarding the crisis control of infectious diseases to a hospital.

  10. 'Outsourced' patients and their companions: stories from forced medical travellers.

    Science.gov (United States)

    Whittaker, Andrea

    2015-01-01

    In this paper, I describe the experience of 'outsourced' patients who are sent by their governments or insurers through contractual arrangements to a hospital in another country for treatment. I present case studies of nine patients and their accompanying families from the Gulf Cooperation Council (GCC) who were interviewed in a Thai hospital as part of a broader study of medical travel from patients' perspectives. The health systems of the GCC suffer shortages in infrastructure, human resources and management skills, and as a consequence patients with particular needs, especially in neurology, orthopaedics and oncology may be sent overseas for treatment. Patients experience long stays overseas producing a considerable burden to their families supporting them. Such patients complicate notions of medical travel but their status also contrasts markedly from stereotypes held about Gulf patients within Thailand. Despite their appreciation of government sponsoring, for many patients the experience of care in Thailand underscored perceived inadequacies of their home health systems and governments. For some, outsourcing represented a betrayal of the obligations of their states to its citizens.

  11. Specifics and Features of Outsourcing Marketing Communications Activity

    Directory of Open Access Journals (Sweden)

    Grzegorz Hajduk

    2016-09-01

    Full Text Available The aim of this paper is to describe the outsourcing of marketing communications as a business trend. The author discusses possible scopes of external entities’ involvement and presents positive and negative aspects of marketing communications outsourcing. Efficient use of modern forms of marketing communication is the domain of a highly specialized group of agencies and other providers of marketing services. The use of their creativity, competence and skills in the field of communication has a significant impact on its effectiveness. For many companies, it is currently more profitable to benefit from external specialists instead of hiring them and improving their competence within the organization. This solution also seems more beneficial with respect to the effectiveness of management and optimization of resources. However, given the importance of the brand as a company's most crucial intangible asset of strategic importance, delegating all decision-making power associated with it beyond the company is irrational. The choice of strategies and determination of key assumptions relating to integrated marketing communication should remain the responsibility of the parent company.

  12. DO INFORMATION AND COMMUNICATION TECHNOLOGY ACCESS AND INNOVATION INCREASE OUTSOURCING IN SMALL AND MEDIUM ENTERPRISES?

    Directory of Open Access Journals (Sweden)

    María Verónica Alderete

    2013-08-01

    Full Text Available In this paper we present an econometric model to determine whether an SME (Small and Medium Sized Enterprise’s probability of outsourcing depends on their levels of innovation and information and communication technology use. The predictions of the econometric model are tested by means of a LOGIT model using a cross section sample of an Argentinean SME for the year 2006. The model predicts that the level of innovation of an SME will significantly influence its probability of outsourcing. Besides, it stresses the negative incidence of the information and communication technologies (ICT access on the outsourcing decision.

  13. Dynamic programming algorithm for economic lot-sizing problem with bounded inventory and out-sourcing

    Institute of Scientific and Technical Information of China (English)

    LIU Xiao; WANG Cheng-en

    2005-01-01

    This paper addresses a single item dynamic lot-sizing model with inventory capacity and out-sourcing. The goal is to minimize the total costs of production, setup, inventory holding and out-sourcing. Two versions of an out-sourcing model with time-varying costs are considered: stock out case and conservation case. Zero Inventory Order property has been found and some new properties are obtained in an optimal solution. Dynamic programming algorithms are developed to solve the problem in strongly polynomial time respectively. Furthermore, some numerical results demonstrate that the approach proposed is efficient and applicable.

  14. Quetzalcoatl: Una Herramienta para Generar Contratos de Desarrollo de Software en Entornos de Outsourcing

    Directory of Open Access Journals (Sweden)

    Jezreel Mejía

    2014-03-01

    Full Text Available Actualmente el outsourcing es una de las actividades principales de trabajo. Sin embargo, las relaciones que se dan entre un cliente y un proveedor de servicios no son lo suficientemente fuertes para lograr las expectativas de los acuerdos. El contrato de outsourcing para proyectos en desarrollo de software es una alternativa a este tipo de relaciones. En este artículo se presenta la arquitectura de la herramienta Quetzalcoatl, así como las funciones principales que ofrece la herramienta, todo esto con el objetivo de generar y evaluar contratos para proyectos de desarrollo de software en entornos de outsourcing como apoyo a las PYMEs.

  15. Nanomaterials for Defense Applications

    Science.gov (United States)

    Turaga, Uday; Singh, Vinitkumar; Lalagiri, Muralidhar; Kiekens, Paul; Ramkumar, Seshadri S.

    Nanotechnology has found a number of applications in electronics and healthcare. Within the textile field, applications of nanotechnology have been limited to filters, protective liners for chemical and biological clothing and nanocoatings. This chapter presents an overview of the applications of nanomaterials such as nanofibers and nanoparticles that are of use to military and industrial sectors. An effort has been made to categorize nanofibers based on the method of production. This chapter particularly focuses on a few latest developments that have taken place with regard to the application of nanomaterials such as metal oxides in the defense arena.

  16. Psychological vulnerability, burnout, and coping among employees of a business process outsourcing organization

    Directory of Open Access Journals (Sweden)

    Tanya Machado

    2013-01-01

    Full Text Available Background: The business process outsourcing (BPO sector is a contemporary work setting in India, with a large and relatively young workforce. There is concern that the demands of the work environment may contribute to stress levels and psychological vulnerability among employees as well as to high attrition levels. Materials and Methods: As part of a larger study, questionnaires were used to assess psychological distress, burnout, and coping strategies in a sample of 1,209 employees of a BPO organization. Results: The analysis indicated that 38% of the sample had significant psychological distress on the General Health Questionnaire (GHQ-28; Goldberg and Hillier, 1979. The vulnerable groups were women, permanent employees, data processors, and those employed for 6 months or longer. The reported levels of burnout were low and the employees reported a fairly large repertoire of coping behaviors. Conclusions: The study has implications for individual and systemic efforts at employee stress management and workplace prevention approaches. The results point to the emerging and growing role of mental health professionals in the corporate sector.

  17. International outsourcing over the business cycle: some intuition for Germany, the Czech Republic and Slovakia

    Directory of Open Access Journals (Sweden)

    Sandrine LEVASSEUR

    2010-12-01

    Full Text Available In this paper, we assess the extent to which multinational firms – in the first instance, the German ones – may adjust their international outsourcing over the business cycle in the Czech Republic and Slovakia. For that purpose, we have used monthly data of production for the manufacturing sector as a whole and some of its sub-sectors, since 2000 onwards. Our econometrical estimates suggest that there would be an asymmetry in the international outsourcing across the states of the economy, meaning that multinationals firms would be engaged differently in outsourcing activities, depending on whether bad or good economic times occur. Yet, such an asymmetry is found increasing over the time for German and French multinationals operating in the transport equipment sector of Slovakia. Another conclusion is that international outsourcing made by multinational firms in Slovakia may account for a portion of its large business cycles volatility.

  18. A new outsourcing framework: A case study of educational institution activities

    Directory of Open Access Journals (Sweden)

    Mohammad Mahdavi Mazdeh

    2012-04-01

    Full Text Available During the past two decades, there have been growing interests on reducing different activities using outsourcing activities. Outsourcing allows us to focus only on value added activities, which helps reduce the size of organizations. In this paper, we present a new framework based on PMBOK, which determines and ranks important activities for outsourcing. The proposed model of this paper is implemented for a real-world case study in educational system. We have distributed a questionnaire among some decision makers and asked them about their opinions on outsourcing activities on Likert scale. We have compared the relative importance of four major activities including educational activities, research and development, administration and services. The results indicate that general services are the most important activities, which are suitable for partnership followed by administration activities. Educational and research activities and development are in lower important activities.

  19. E-Clubbing:  New Trends in Business Process Outsourcing

    DEFF Research Database (Denmark)

    Carugati, Andrea; Rossignoli, Cacilia; Mola, Lapo

    2008-01-01

    as players that leverage new technologies to facilitate B2B internet-mediated relationships. Nowadays these players are enlarging their services, from simple intermediation to include the outsourcing of entire business processes. Using a longitudinal qualitative field study of an e-marketplace providing...... consequence, the e-marketplace assumes the paradoxical role of an agent who heightens the fences of the transactions instead of leveling them. Based on these first results we conclude with implications for the technology mediated Business Process Outsourcing (BPO) practice....... the outsourcing of the procurement process we develop an in depth understanding of the role of these extended intermediaries in the shaping of the collaborative practices among different organizations. The paper proposes that, as marketplaces engage in complex process outsourcing practices they generate new...

  20. Simulated Annealing Genetic Algorithm Based Schedule Risk Management of IT Outsourcing Project

    Directory of Open Access Journals (Sweden)

    Fuqiang Lu

    2017-01-01

    Full Text Available IT outsourcing is an effective way to enhance the core competitiveness for many enterprises. But the schedule risk of IT outsourcing project may cause enormous economic loss to enterprise. In this paper, the Distributed Decision Making (DDM theory and the principal-agent theory are used to build a model for schedule risk management of IT outsourcing project. In addition, a hybrid algorithm combining simulated annealing (SA and genetic algorithm (GA is designed, namely, simulated annealing genetic algorithm (SAGA. The effect of the proposed model on the schedule risk management problem is analyzed in the simulation experiment. Meanwhile, the simulation results of the three algorithms GA, SA, and SAGA show that SAGA is the most superior one to the other two algorithms in terms of stability and convergence. Consequently, this paper provides the scientific quantitative proposal for the decision maker who needs to manage the schedule risk of IT outsourcing project.

  1. An integrated framework for outsourcing using balanced score card and ELECTRE III

    Directory of Open Access Journals (Sweden)

    Sareh Namazi

    2011-04-01

    Full Text Available During the past few decades, many organizations have attempted to increase their productivity through outsourcing parts of their responsibilities. Outsourcing helps firms reduce their low value added activities and focus on their high value added activities. It also helps organization save their time and energy which leads to more efficient units. The idea of outsourcing is more important for project based organizations where the nature of works is different from a particular project to another one. This paper presents an integrated balanced score card system with an adaptation of ELECTRE III method to select suitable resources for outsourcing. The proposed model of the paper is implemented for a case study of subway system in Iran and the results are discussed.

  2. The Benefits and Dangers of Outsourcing Employees in an Emerging Economy

    Directory of Open Access Journals (Sweden)

    Damaro Olusoji Arubayi

    2012-12-01

    Full Text Available This paper presents the findings of the benefits and dangers of outsourcing in an emerging economy using hr managers selected public and private sectors as case studies. The aim of the study was to determine the impact of outsourcing on the employees. The findings suggested that although it has positive outcomes in achievement of organizational goals, employees are weakened by the negative impact of outsourcing as it increases job insecurity, demotivation in the organization. The significance of the study was to highlight the impact of outsourcing on employees and its relation with management although there’s not much empirical evidence, this paper thus addresses this issue. It is hoped that this study would add to knowledge, create awareness, refine the existing practices in the organization and change the attitudes of employees for better performance and organizational success.

  3. E-Clubbing:  New Trends in Business Process Outsourcing

    DEFF Research Database (Denmark)

    Carugati, Andrea; Rossignoli, Cacilia; Mola, Lapo

    2008-01-01

    as players that leverage new technologies to facilitate B2B internet-mediated relationships. Nowadays these players are enlarging their services, from simple intermediation to include the outsourcing of entire business processes. Using a longitudinal qualitative field study of an e-marketplace providing...... the outsourcing of the procurement process we develop an in depth understanding of the role of these extended intermediaries in the shaping of the collaborative practices among different organizations. The paper proposes that, as marketplaces engage in complex process outsourcing practices they generate new...... consequence, the e-marketplace assumes the paradoxical role of an agent who heightens the fences of the transactions instead of leveling them. Based on these first results we conclude with implications for the technology mediated Business Process Outsourcing (BPO) practice....

  4. Client-vendor knowledge transfer mechanisms in the context of information systems outsourcing

    CSIR Research Space (South Africa)

    Smuts, H

    2015-08-01

    Full Text Available High levels of shared knowledge can positively influence outsourcing performance and the combination of processes designed to transfer explicit and tacit knowledge, has the most influence on the level of shared knowledge. Some organisations...

  5. Antecedents of Success in Business Process Outsourcing: An Empirical Study of the Indian BPO Sector

    Directory of Open Access Journals (Sweden)

    Prof A. K. Saini

    2009-07-01

    Full Text Available Global sourcing of technology related services is estimated tohave grown to reach USD 70-76 billion in 2007 of which ITBPOservices, growing at an above-sector-average rate ofnearly 8 per cent, remain the largest category, accounting foran increasing share of the worldwide technology sectorrevenue aggregate (Nasscom, 2008. This rising ubiquity of ITenabled outsourcing especially business process outsourcing(or BPO has led to heightened interest in both the practitionerand academic communities on the reasons and practicesleading to successful outcomes. Both communities haveincreasingly referred to business process outsourcing as a formof strategic partnership indicating the predominance ofrelational governance mechanisms. Reality however is far fromthat. We establish the importance on control over partnershipquality exemplified in the form of a structured contract and itsassociated monitoring mechanisms through an empirical studyof 124 business process outsourcing relationships in some ofIndia’s most established BPO vendors.

  6. The Evaluation and Selection of Outsourcing Suppliers in Mass Customization (MC)

    Institute of Scientific and Technical Information of China (English)

    LI Wen-wu; WANG Li-ya

    2005-01-01

    Many MC companies find it necessary to cooperate with a large number of outsourcing suppliers to pro vide MC products according to customers' diversified orders. To this end,how to select competitve suppliers for the outsourcing manufacturing of non-core processes is the key to establish strong supply chain ally of MC company as well as make the company more efficient in its core manufacturing processes. A procedure of selecting outsourcing suppliers was presented to identify and find competitive suppliers. The continuous improvement of this procedure was proposed to ensure the optimal supply chain of MC company in the long run. Besides ,a multi-criteria evaluation model in the procedure was set up according to MC's characteristic with fuzzy multi-criteria methods combined to solve the fuzzy problems of criteria weight and qualitative attribute value. A case study of MC manufacturing company was provided to show that the procedure,model and methods are effective to select outsourcing suppliers.

  7. Privacy preserving in data-mining: A survey on security of outsourced transaction databases

    OpenAIRE

    Privacy preserving in data-mining: A survey on security of outsourced transaction databases; Vinit Gupta; IndraJeet Rajput

    2014-01-01

    Database Outsourcing is a promising data management system in which Data-owner stores the confidential information at the third party service provider‟s site. The service provider manages and administers the database and avails the readymade services to the data owner and their clients to create, update, delete and access the database. Although database security is required because more service providers are not trustworthiness.The major requirements for getting security in outsource...

  8. Decision Making Model for Business Process Outsourcing of Enterprise Content Management

    OpenAIRE

    Zhuojun Yi; Dongming Xu

    2013-01-01

    Business process outsourcing (BPO) in enterprise content management (ECM) is a growing though immature market. BPO in ECM focuses on pursuing market transactions in the process of managing all types of content being used in organizations. However, inadequate sourcing decisions lead to organizational sensitive content exposure, high transaction cost, poor outsourcer performance, low flexibility. ECM BPO in general is rarely discussed in the literature and no discussion was found on decision ma...

  9. A Decision Model for Merging Base Operations: Outsourcing Pest Management on Joint Base Anacostia-Bolling

    Science.gov (United States)

    2011-11-30

    well as our children —Megan, Grayson, and Morgan Bishop, and Tonika Nicole Brown—for their tremendous love, support, and encouragement in our writing...administrator and principal of the Bishop clan of homeschoolers . Valerie, you seized this time to complete your training, become licensed, and pass...commonality among which functions are outsourced or why. Each installation has a unique set of challenges that affects the decision to outsource a

  10. Examining the outsourcing of information systems functions from diverse theoretical perspectives

    OpenAIRE

    Moura, Isabel Cristina A. A.; Grover, Varun

    2001-01-01

    Submitted to "Information & Management" in 2001. In recent years there has been a significant increase in the incidence of information systems (IS) outsourcing. Technological uncertainty, cost reduction, the need to concentration on core business, and the increasing quality and competition among a growing cadre of service providers, (e.g.) are often discussed as key outsourcing motivators. While a number of theoretical frameworks have been used to structure studies on this phenomenon, the ...

  11. Outsourcing, Managing, Supervising, and Regulating Private Military Companies in Contingency Operations

    Science.gov (United States)

    2010-09-01

    Peacekeeping,” 323. 77 Gerry Cleaver , Subcontracting military power: The privatization of security in contemporary Sub- Saharan Africa (Netherlands...52, Brayton, "Outsourcing War: Mercenaries and the Privatization of Peacekeeping,” 322, Cleaver , Subcontracting military power: The privatization...relatively long tradition of and much experience in outsourcing PMCs. Second; Iraq and Afghanistan have become test areas with respect to the utilization of

  12. The study on the outsourcing of Taiwan's hospitals: a questionnaire survey research

    Science.gov (United States)

    Hsiao, Chih-Tung; Pai, Jar-Yuan; Chiu, Hero

    2009-01-01

    Background The aim of this study was to assess the outsourcing situation in Taiwanese hospitals and compares the differences in hospital ownership and in accreditation levels. Methods This research combined two kinds of methods: a questionnaire survey and the in-depth interview to two CEOs of the sample hospitals. One hospital is not-for-profit, while the other is a public hospital and the research samples are from the hospital data from Taiwan's 2005 to 2007 Department of Health qualifying lists of hospital accreditation. The returned questionnaires were analyzed with STATISTICA® 7.1 version software. Results The results for non-medical items showed medical waste and common trash both have the highest rate (94.6 percent) of being outsourced. The gift store (75 percent) and linen (73 percent) follow close behind, while the lowest rate of outsourcing is in utility maintenance (13.5 percent). For medical items, the highest rate of outsourcing is in the ambulance units (51.4 percent), while the hemodialysis center follows close behind with a rate of 50 percent. For departments of nutrition, pharmacy, and nursing however, the outsourcing rate is lower than 3 percent. This shows that Taiwan's hospitals are still conservative in their willingness to outsource for medical items. The results of the satisfaction paired t-test show that the non-medical items have a higher score than the medical items. The factor analysis showed the three significant factors in of non medical items' outsourcing are "performance", "finance", and "human resource". For medical items, the two factors are "operation" and satisfaction". To further exam the factor validity and reliability of the satisfaction model, a confirmative factor analysis (CFA) was conducted using structure equation modeling (SEM) method and found the model fitting well. Conclusion Hospitals, especially for public hospitals, can get benefits from outsourcing to revive the full-time-equivalent and human resource limitation

  13. The study on the outsourcing of Taiwan's hospitals: a questionnaire survey research

    Directory of Open Access Journals (Sweden)

    Pai Jar-Yuan

    2009-05-01

    Full Text Available Abstract Background The aim of this study was to assess the outsourcing situation in Taiwanese hospitals and compares the differences in hospital ownership and in accreditation levels. Methods This research combined two kinds of methods: a questionnaire survey and the in-depth interview to two CEOs of the sample hospitals. One hospital is not-for-profit, while the other is a public hospital and the research samples are from the hospital data from Taiwan's 2005 to 2007 Department of Health qualifying lists of hospital accreditation. The returned questionnaires were analyzed with STATISTICA® 7.1 version software. Results The results for non-medical items showed medical waste and common trash both have the highest rate (94.6 percent of being outsourced. The gift store (75 percent and linen (73 percent follow close behind, while the lowest rate of outsourcing is in utility maintenance (13.5 percent. For medical items, the highest rate of outsourcing is in the ambulance units (51.4 percent, while the hemodialysis center follows close behind with a rate of 50 percent. For departments of nutrition, pharmacy, and nursing however, the outsourcing rate is lower than 3 percent. This shows that Taiwan's hospitals are still conservative in their willingness to outsource for medical items. The results of the satisfaction paired t-test show that the non-medical items have a higher score than the medical items. The factor analysis showed the three significant factors in of non medical items' outsourcing are "performance", "finance", and "human resource". For medical items, the two factors are "operation" and satisfaction". To further exam the factor validity and reliability of the satisfaction model, a confirmative factor analysis (CFA was conducted using structure equation modeling (SEM method and found the model fitting well. Conclusion Hospitals, especially for public hospitals, can get benefits from outsourcing to revive the full-time-equivalent and human

  14. State-driven Corporate Social Responsibility? Mediating Offshore Outsourcing and CSR in Malaysia

    OpenAIRE

    Chong, Sabrina; Wad, Peter

    2008-01-01

    Offshore outsourcing of business activities from the Global North to the Global South does not only relocate investments and jobs, but has also brought about new business demands on suppliers activities and their social and environmental impact. The article explores whether, how and why offshore outsourcing transactions between foreign firms and Malaysian firms affect the upgrading of the CSR activities of Malaysia incorporated firms, taking the particular institutional context of Malaysia in...

  15. AN EXPLORATORY ASSESSMENT OF THE LINKAGES BETWEEN HRM PRACTICES, ABSORPTIVE CAPACITY, AND INNOVATION IN OUTSOURCING RELATIONSHIPS

    OpenAIRE

    MICHAEL R. WEEKS; STEPHANIE THOMASON

    2011-01-01

    This paper explores the relationship between innovation outcomes, absorptive capacity and human resource management practices in information technology outsourcing relationships. Previous research has highlighted the need for absorptive capacity to achieve innovation in organizations. Since this absorptive capacity is likely to be embodied within the relationship management teams of both the supplier and client in outsourcing dyads, the human resource practices of the participating firms shou...

  16. A hybrid algorithm of BSC and QFD to determine the criteria affecting implementation of successful outsourcing

    OpenAIRE

    Mohammad Hemati; Azim Zarei; Hamidreza Karkehabadi

    2012-01-01

    Successful organizations share some identical factors that pave the way for their success. Among these factors, strategic management is the key to success for organizations to contribute more to the competitive world market of today. In this respect, the pivotal role of outsourcing cannot be denied. This research parallelizes the criteria affecting the outsourcing success as presented in Elmuti model with the Balanced score card method in the Tose'e Ta'avon Bank. In this research, questionnai...

  17. New strategies of industrial organization: outsourcing and consolidation in the mobile telecom sector in India

    OpenAIRE

    Sumangala Damodaran

    2013-01-01

    Abstract The paper discusses the experience of the mobile telecom sector in India in terms of its business organization. There is a high level of outsourcing of activities, including those such as network management, which would usually be included within the core competence of mobile telecom companies. This outsourcing strategy, pioneered by Bharti Airtel, has resulted in considerable cost savings and increased profits for a small number of core employees of the lead firm. At the same time, ...

  18. A value-centric decision making framework for maintenance services outsourcing

    OpenAIRE

    Toossi, Amir

    2011-01-01

    The shift in mindset of decision makers, from maintenance being a “necessary evil” and “cost centre” to a “profit contributor” in manufacturing companies has driven outsourced maintenance suppliers to employ value-centric approaches in order to design more effective maintenance programs. A value assessment for maintenance outsourcing must facilitate the trade-off between cost-centric and value-centric approaches to enable the maintenance service providers to design more effe...

  19. State-driven Corporate Social Responsibility? Mediating Offshore Outsourcing and CSR in Malaysia

    OpenAIRE

    Chong, Sabrina; Wad, Peter

    2008-01-01

    Offshore outsourcing of business activities from the Global North to the Global South does not only relocate investments and jobs, but has also brought about new business demands on suppliers activities and their social and environmental impact. The article explores whether, how and why offshore outsourcing transactions between foreign firms and Malaysian firms affect the upgrading of the CSR activities of Malaysia incorporated firms, taking the particular institutional context of Malaysia in...

  20. The study on the outsourcing of Taiwan's hospitals: a questionnaire survey research.

    Science.gov (United States)

    Hsiao, Chih-Tung; Pai, Jar-Yuan; Chiu, Hero

    2009-05-13

    The aim of this study was to assess the outsourcing situation in Taiwanese hospitals and compares the differences in hospital ownership and in accreditation levels. This research combined two kinds of methods: a questionnaire survey and the in-depth interview to two CEOs of the sample hospitals. One hospital is not-for-profit, while the other is a public hospital and the research samples are from the hospital data from Taiwan's 2005 to 2007 Department of Health qualifying lists of hospital accreditation. The returned questionnaires were analyzed with STATISTICA 7.1 version software. The results for non-medical items showed medical waste and common trash both have the highest rate (94.6 percent) of being outsourced. The gift store (75 percent) and linen (73 percent) follow close behind, while the lowest rate of outsourcing is in utility maintenance (13.5 percent). For medical items, the highest rate of outsourcing is in the ambulance units (51.4 percent), while the hemodialysis center follows close behind with a rate of 50 percent. For departments of nutrition, pharmacy, and nursing however, the outsourcing rate is lower than 3 percent. This shows that Taiwan's hospitals are still conservative in their willingness to outsource for medical items. The results of the satisfaction paired t-test show that the non-medical items have a higher score than the medical items. The factor analysis showed the three significant factors in of non medical items' outsourcing are "performance", "finance", and "human resource". For medical items, the two factors are "operation" and satisfaction". To further exam the factor validity and reliability of the satisfaction model, a confirmative factor analysis (CFA) was conducted using structure equation modeling (SEM) method and found the model fitting well. Hospitals, especially for public hospitals, can get benefits from outsourcing to revive the full-time-equivalent and human resource limitation.

  1. A study on efficiency of e-banking outsourcing in Iran

    Directory of Open Access Journals (Sweden)

    Abdorreza Sharifihosseini

    2013-06-01

    Full Text Available This paper evaluates the outsourcing procedures' conformity of E-banking services in some Iranian private banks according to the OMBOK structure. The insight on the outsourcing as a supportive source for the strategies of an organization is increasing and outsourcing is not being looked at as an element for reducing the organization's costs anymore. Therefore, there is an increasing trend in banking sector towards employing the outsourcing, as an effective response to the environment and attracting customers. This paper attempt to find out how outsourcing procedures of e-baking services in private banks is corresponded with the framework of this standard. The study considers five primary dimensions consisting of infrastructure, operation management, business, customer relations and technology among private banks across the country based on OMBOK model. The study selects 90 experts out of 100 people in the field of E-banking as sample study and distributes some questionnaires among them and the questionnaire is analyzed using Kruskal-Wallis test. According to the achieved results, out of the five domains of OMBOK structure including infrastructure, business, technology, customer relations and operation management, the outsourcing procedures of the e-banking services in Iran's private banks does not correspond in two domains of infrastructure and business, but corresponded in other domains.

  2. Outsourcing from the perspectives of TCE and RBV: a multiple case study

    Directory of Open Access Journals (Sweden)

    Lincoln Wolf de Almeida Neves

    2014-09-01

    Full Text Available The theories of transaction cost economics (TCE and the resource-based view (RBV have been applied in studies of outsourcing. The research presented in this study was conducted to gain an understanding of why firms outsource their value chain activities, using a combined TCE and RBV perspective. The research assesses how six instant coffee firms in Brazil perceive the rationale for their outsourcing processes. The authors conclude that the two theories should be used together to determine a firm's frontiers, and they offer a mechanism for combining them. The results, relevant to both academics and practitioners, reveal that outsourcing should be defined at two stages: an initial strategic stage in which the activities that should be performed internally are identified, based on RBV, and a second stage in which the activities that can be performed externally are examined and those that should be outsourced are identified on the basis of both TCE and RBV. Insights relevant to practitioners include the importance of the executive leadership role in defining a firm's outsourcing strategy and the need for constant vigilance to prevent opportunism in relationships with trading partners.

  3. THE ROLE OF RELATIONSHIP MANAGEMENT IN THE SUCCESSFUL OUTSOURCING OF MAINTENANCE

    Directory of Open Access Journals (Sweden)

    A. J. van Niekerk

    2012-01-01

    Full Text Available

    ENGLISH ABSTRACT: Outsourcing some maintenance functions (or the entire maintenance of specific equipment is one of the options available to maintenance managers in managing their department more effectively. Several factors should be considered in establishing an outsourced maintenance relationship with the potential for long-term success. This paper discusses the results of an investigation into the role of relationship management in the success of maintenance outsourcing by users of production facilities. The results of a survey in the process industry reveal a strong correlation between successful outsourced maintenance and proper on-going management of the outsourcing relationship, and indicate that shortcomings in the management of the relationship are a prime driver of failed maintenance outsourcing.

    AFRIKAANSE OPSOMMING: Die uitkontraktering van sommige instandhoudingstake (of die totale instandhouding van spesifieke toerusting is een van die opsies wat die instandhoudingsbestuurder kan oorweeg om ’n afdeling meer effektief te bestuur. Verskeie faktore moet in ag geneem word in die vasstelling van ’n uitkontrakteringsverhouding met die potensiaal vir langtermyn sukses. Hierdie artikel bespreek die resultate van ’n ondersoek na die rol van verhoudingsbestuur in die sukses van uitkontraktering van instandhouding deur gebruikers van produksiefasiliteite. Resultate van ’n steekproef in die prosesnywerheid toon ’n sterk korrelasie tussen suksesvolle uitkontraktering en kontinue bestuur van die uitkontrakteringsverhouding. Tekortkominge in die bestuur van die verhouding is dikwels die primêre oorsaak van mislukte uitkontraktering in instandhouding.

  4. Effect of Outsourced Pharmacies of Rural Healthcare Centers on Service Quality in Abharand Soltanieh Counties

    Directory of Open Access Journals (Sweden)

    Ali Maher

    2016-05-01

    Full Text Available Recently, a part of healthcare services has been assigned to the private sector to increase the quality of medical services, increase patient satisfaction and reduce costs. In this regard, the outsourcing approach has been significantly considered for pharmaceutical services provided by healthcare centers. The purpose of this study is to evaluate the effect of outsourced pharmacies of rural healthcare centers on service quality using structural equations modelling. The methodology used was descriptive using correlation by structural equations modelling. The studied population included those patients who provided their medicines from pharmacies of rural healthcare centers in Abhar and Soltanieh counties. The samples included 384 of these patients. Data was collected by outsourcing and service quality questionnaires. A structural equation modelling was used to analyze data by LISREAL software. Results indicated a positive significant effect of outsourced pharmacies of rural healthcare centers on quality of tangibles, reliability, responsiveness, assurance and empathy. findings emphasize the role of outsourcing on quality of services. Outsourced pharmacies of rural healthcare centers of Abhar and Soltanieh counties lead to improved service quality.

  5. Exploring information systems outsourcing in U.S. hospital-based health care delivery systems.

    Science.gov (United States)

    Diana, Mark L

    2009-12-01

    The purpose of this study is to explore the factors associated with outsourcing of information systems (IS) in hospital-based health care delivery systems, and to determine if there is a difference in IS outsourcing activity based on the strategic value of the outsourced functions. IS sourcing behavior is conceptualized as a case of vertical integration. A synthesis of strategic management theory (SMT) and transaction cost economics (TCE) serves as the theoretical framework. The sample consists of 1,365 hospital-based health care delivery systems that own 3,452 hospitals operating in 2004. The findings indicate that neither TCE nor SMT predicted outsourcing better than the other did. The findings also suggest that health care delivery system managers may not be considering significant factors when making sourcing decisions, including the relative strategic value of the functions they are outsourcing. It is consistent with previous literature to suggest that the high cost of IS may be the main factor driving the outsourcing decision.

  6. RANCANG BANGUN OPERASIONAL TEKNOLOGI INFORMASI BANK SENTRAL MELALUI SISTEM SDM OUTSOURCING

    Directory of Open Access Journals (Sweden)

    Tjiptogoro Dinarjo

    2011-09-01

    Full Text Available Normal 0 false false false MicrosoftInternetExplorer4 The key factors of successful information technology outsourcing are the procurement process of the professional and trusted provider, the contract that guarantees a committed implementation of outsourcing as agreed priorly, the implementation of outsourcing that fulfils the approved grade of quality as service level agreement, the provider’s capabilities as listed in the requirement of the procurement process, and the implementation itself. Those key factors are the subjects of study, which results are applicable as the basic policy in developing a premium IT services through the outsourcing system. The case study was conducted in the Bank Indonesia, whether research approach is the combination of explorative, descriptive and explanator. Analysis endogenous and exogenous variables’ll be using Structural Equation Modeling (SEM. The recommendation is formulated according to the result of SEM analysis. Result of the study stated that Structural Model 3 is the perfect fit model. The dominant factor is the capability, procurement, contracts, implementation and outsourcing of IT operations significantly on the structure of 3.   Keywords: Outsourcing, Information Technology, Structural Model, Manajemen Sumber Daya Manusia

  7. COMPETENCIAS CLAVE DE LA EMPRESA, BRECHAS Y OUTSOURCING

    Directory of Open Access Journals (Sweden)

    Armando Cuesta Santos

    2005-06-01

    Full Text Available

    Se realizan consideraciones sobre las competencias clave de la empresa, su relación con los procesos de trabajo esenciales y no esenciales y el nexo con el outsourcing. Son argumentadas técnicas para definir las competencias clave, decidir su orden de importancia para la misión de la empresa, y la determinación de las brechas entre los niveles actuales y los deseados de esas competencias, posibilitando interesantes inferencias para toda la gestión.

  8. New Trends in the Outsourcing of Maintenance/Operation Services

    CERN Document Server

    Wilhelmsson, M

    2001-01-01

    The contracting-experience of maintenance/operation work in our group can today be considered as rich with the first generation of contract implemented more than 15 years ago. The incumbent contract was started in 1997, so it is now into its 4th year. Certain improvements that have already been implemented has had a large impact on our contract culture e.g. performance indicators. The next re-tendering is now approaching and with this borne in mind, the author will discuss through various sections of this report the following main points: firstly, an overview of the trends today in this area; secondly, comparing these trends with implemented practices; and finally, what can be future development in the outsourcing of the maintenance/operation of the Cooling & Ventilation services.

  9. Outsourced design services lessons learned from LHC civil engineering

    CERN Document Server

    Watson, T

    2003-01-01

    In April 1996 CERN awarded three contracts for the provision of civil engineering design and site supervision services associated with the LHC Project. These three contracts with an average value at signature of 12MCHF were placed using the “two envelope” award system. Eight firms from six member states were integrated into three Joint Ventures. For Projects prior to the LHC, CERN would have carried out the design and supervision using in-house staff. The change to out-sourced services represented a major step for CERN. After seven years, the contracts are now coming to their conclusion. This paper aims to discuss the reasons why these contracts were originally implemented, the lessons than have been learnt over the last seven years and conclusions on how CERN could approach the need for civil engineering design services in the future.

  10. Limitations of outsourcing on-the-ground biodiversity conservation.

    Science.gov (United States)

    Iacona, Gwenllian D; Bode, Michael; Armsworth, Paul R

    2016-12-01

    To counteract global species decline, modern biodiversity conservation engages in large projects, spends billions of dollars, and includes many organizations working simultaneously within regions. To add to this complexity, the conservation sector has hierarchical structure, where conservation actions are often outsourced by funders (foundations, government, etc.) to local organizations that work on-the-ground. In contrast, conservation science usually assumes that a single organization makes resource allocation decisions. This discrepancy calls for theory to understand how the expected biodiversity outcomes change when interactions between organizations are accounted for. Here, we used a game theoretic model to explore how biodiversity outcomes are affected by vertical and horizontal interactions between 3 conservation organizations: a funder that outsourced its actions and 2 local conservation organizations that work on-the-ground. Interactions between the organizations changed the spending decisions made by individual organizations, and thereby the magnitude and direction of the conservation benefits. We showed that funders would struggle to incentivize recipient organizations with set priorities to perform desired actions, even when they control substantial amounts of the funding and employ common contracting approaches to enhance outcomes. Instead, biodiversity outcomes depended on priority alignment across the organizations. Conservation outcomes for the funder were improved by strategic interactions when organizational priorities were well aligned, but decreased when priorities were misaligned. Meanwhile, local organizations had improved outcomes regardless of alignment due to additional funding in the system. Given that conservation often involves the aggregate actions of multiple organizations with different objectives, strategic interactions between organizations need to be considered if we are to predict possible outcomes of conservation programs or

  11. Marines vs. Contractors: An Analysis of a Supply Outsourcing Initiative and Its Impact on Cost and Efficiency

    Science.gov (United States)

    2011-11-06

    outsourced the management of all individual issue combat gear. This contracted outsourcing, called the Consolidated Issue Facility ( CIF ) and then the...outsourcing management of unit assets such as soft-walled shelters and camouflage netting to a Unit Issue Facility (UIF) using the same model as the CIF /IIF...This paper explores whether the CIF /IIF program saved the Marine Corps money from 2001 through 2010, allowed for transfer of personnel to other roles

  12. Antioxidative defense

    Directory of Open Access Journals (Sweden)

    Stevanović Jelka

    2011-01-01

    Full Text Available Free radicals occur constantly during metabolism and take part in numerous physiological processes, such as: intra-cellular and inter-cellular signalization, gene expression, removal of damaged or senescent cells, and control of the tone of blood vessels. However, there is an increased quantity of free radicals in situations of so-called oxidative stress, when they cause serious damage to cellular membranes (peroxidation of their lipids, damage of membrane proteins, and similar, to interior cellular protein molecules, as well as DNA molecules and carbohydrates. This is precisely why the organism has developed numerous mechanisms for removing free radicals and/or preventing their production. Some of these are enzyme-related and include superoxide-dismutase, catalase, glutathione-peroxidase, and others. Other, non-enzyme mechanisms, imply antioxidative activities of vitamins E and C, provitamin A, coenzyme Q, reduced glutation, and others. Since free radicals can leave the cell that has produced them and become dispersed throughout the body, in addition to antioxidative defense that functions within cellular structures, antioxidant extra-cellular defense has also been developed. This is comprised by: transferrin, lactoferrin, haptoglobin, hemopexin, ceruloplasmin, albumins, extra-cellular isoform SOD, extracellular glutathione-peroxidase, glucose, bilirubin, urates, and many other molecules.

  13. Cost Analysis of Outsourcing An Air Force Supply Squadron

    Science.gov (United States)

    2006-12-01

    56 5. Transaction Cost Economics.............................................................57 6. Improving Efficiency... Transaction Cost Economics and A-76: A Framework for Defense Managers. Naval Postgraduate School, 2002. Monterey, California. 66 Christopher Lonsdale...Naval Postgraduate School, 2004. Monterey, California. 74 Craig A. Powell. Transaction Cost Economics and A-76: A Framework for Defense Managers. Naval

  14. In Defense of the Defense: The Continuing Political Value of Denial of Enemy Aims

    Science.gov (United States)

    2013-01-01

    Space Power Journal | 84 Kraig In Defense of the Defense Feature leaving all of their logistics, population, industrial, energy, food , com- munications...expenditure of effort consists in the wastage of his forces—our destruction of them” (emphases in original).61 He then refers to this de- fensive form of

  15. 32 CFR Appendix A to Part 172 - Efforts and Costs Associated With the Disposal of Recyclable Material

    Science.gov (United States)

    2010-07-01

    ... 32 National Defense 1 2010-07-01 2010-07-01 false Efforts and Costs Associated With the Disposal of Recyclable Material A Appendix A to Part 172 National Defense Department of Defense OFFICE OF THE... Pt. 172, App. A Appendix A to Part 172—Efforts and Costs Associated With the Disposal of Recyclable...

  16. Department of Defense Laboratories: Finding a Future in Technology Transfer

    Science.gov (United States)

    1993-04-01

    investment. There is no mention of DoD even trying. This, then, presents a problem for Defense technology transfer management. The President expects both...effort, but nonetheless felt unable to express their effort quantitatively. The potential size and demand for Defense technology transfer calls for some... Defense technology transfer is taking place, it is doing so on the enthusiasm and drive of a few key individuals. Political demand and legislation

  17. Outsourcing and benchmarking in a rural public hospital: does economic theory provide the complete answer?

    Science.gov (United States)

    Young, S H

    2003-01-01

    The ideology and pronouncements of the Australian Government in introducing 'competitive neutrality' to the public sector has improved efficiency and resource usage. In the health sector, the Human Services Department directed that non-clinical and clinical areas be market tested through benchmarking services against the private sector, with the possibility of outsourcing. These services included car parking, computing, laundry, engineering, cleaning, catering, medical imaging (radiology), pathology, pharmacy, allied health and general practice. Managers, when they choose between outsourcing, and internal servicing and production, would thus ideally base their decision on economic principles. Williamson's transaction cost theory studies the governance mechanisms that can be used to achieve economic efficiency and proposes that the optimal organisation structure is that which minimises transaction costs or the costs of exchange. Williamson proposes that four variables will affect such costs, namely: (i) frequency of exchange; (ii) asset specificity; (iii) environmental uncertainty; and (iv) threat of opportunism. This paper provides evidence from a rural public hospital and examines whether Williamson's transaction cost theory is applicable. Case study research operates within the interpretivism paradigm and is used in this research to uncover why the outsourcing decision was made. Such research aims to study real-life experiences by examining the way people think and act and, in contrast to positivism, allows the interviewer to participate to better understand the details and features of the experiences. In the present research, individual interviews were conducted with managers of the hospital and owners and staff of the vendor organisations using semi- and unstructured questions to ascertain the extent of, and processes used in, outsourcing specific functional areas, and areas that were not outsourced. Pathology, radiology, dental technician services and lawn

  18. Client’s Readiness Assessment Success Factors for Outsourcing Software Projects

    Directory of Open Access Journals (Sweden)

    Azlina Abd Hamid

    2016-12-01

    Full Text Available IT services such as software development, application maintenance, disaster recovery, help desk, network and operations are critical and highly demanded to better support the operations and management of organizations, especially in the government sector. The government sector faces various problems in providing IT services due to constraints or lack of knowledge, skills and expertise, human resource and technology. Thus, IT services need to be outsourced to overcome these problems. While the need for outsourcing has increased, reported weaknesses of the outsourcing activities are attributed to issues such as project rationale and the unclear role of the project team, lack of involvement of subject matter experts and users in the early stages, lack of control and lack of emphasis on quality. These issues indicate the low readiness level of the client’s organization to take up outsourcing activities. Therefore, this study aims to analyze the contributing readiness factors that clients should comply with in order to ensure the success of outsourcing software projects. Systematic reviews and content analysis were employed in order to propose a conceptual model. There are 27 factors identified and classified into 9 dimensions.  There are six internal dimensions were identified as contributing to the client’s readiness such as strategy, people, organization culture, process, technology and management whilst three other external dimensions include the government, market and people. The outcome of this study is a software outsourcing readiness model that will assist software practitioners in designing effective outsourcing software project strategies. The model is important since the agencies have difficulty in addressing their readiness level as part of the implementation plan and to avoid project failure.

  19. Governance of Offshore IT Outsourcing at Shell Global Functions IT-BAM Development and Application of a Governance Framework to Improve Outsourcing Relationships

    Science.gov (United States)

    de Jong, Floor; van Hillegersberg, Jos; van Eck, Pascal; van der Kolk, Feiko; Jorissen, Rene

    The lack of effective IT governance is widely recognized as a key inhibitor to successful global IT outsourcing relationships. In this study we present the development and application of a governance framework to improve outsourcing relationships. The approach used to developing an IT governance framework includes a meta model and a customization process to fit the framework to the target organization. The IT governance framework consists of four different elements (1) organisational structures, (2) joint processes between in- and outsourcer, (3) responsibilities that link roles to processes and (4) a diverse set of control indicators to measure the success of the relationship. The IT governance framework is put in practice in Shell GFIT BAM, a part of Shell that concluded to have a lack of management control over at least one of their outsourcing relationships. In a workshop the governance framework was used to perform a gap analysis between the current and desired governance. Several gaps were identified in the way roles and responsibilities are assigned and joint processes are set-up. Moreover, this workshop also showed the usefulness and usability of the IT governance framework in structuring, providing input and managing stakeholders in the discussions around IT governance.

  20. AN EMPIRICAL STUDY ON THE BENEFITS AND THE RISKS OF OUTSOURCING LOGISTICS IN THE ROMANIAN INDUSTRY

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    Mureºan Ioana

    2012-07-01

    Full Text Available Logistics outsourcing is considered to be an excellent source of competitive advantage for companies. Its benefits are long praised about in the specialty literature, but its risks are often briefly described. We believe that both the benefits and the risks of outsourcing logistics extremely important and must be regarded as a source of success or failure as it will be described in this paper. Our research objectives refer to investigating the main outsourcing risks and benefits in the contemporary Romanian industry sector, in order to be able to identify which are the most threatening risks and also the most wanted benefits in the opinion of the production companies. We regard logistics outsourcing as an exceedingly captivating and up-to-date topic, because it provides a satisfactory solution to various company issues that pertain to increased specialization, collaboration and integration in efficient and effective supply chains. The management of this activity with its main functions including the benefits and the risks will be approached in our research. The outsourcing of logistic services is a complex concept that our paper undertakes to discuss in some costs, access to new and costly technologies, scale economies, of its aspects. Our study is developed on 108 Romanian companies that have more than 50 employees. Based on our previous studies in Romanian industry, we decided that our research is best based mainly on quantitative methods. The instrument of our research is the structured questionnaire. The general goal of our research is to investigate the way in which companies manage the risks and the benefits both expected and attained in the process of outsourcing logistics. The implications of our research for the field of logistics refer to the fact that we were able to identify which are the most important and attainable outsourcing logistics benefits out of the large number stated in the international literature. Furthermore, we

  1. Decision-making methods in IT-outsourcing for enterprise information system

    Directory of Open Access Journals (Sweden)

    N.R. Poluektova

    2015-03-01

    Full Text Available The aim of the article. The development of management and information technology has led to the emergence of large and expensive corporate information systems. However, the methods for assessing impact of such systems on the individual campaigns financial performance or on general management results, has not yet been determined. So, new approaches to evaluating and improving the effectiveness of modern information systems should be developed. The results of the analysis. Outsourcing of information services is one of the promising methods for solving this problem. A transition to outsourcing allows commit some non-core tasks doing to specialized organizations. This, on the one hand, reduces many internal costs and, on the other hand, may cause an increase the costs for the organization of the interaction with the services providers. The paper presents a linear programming model that allows to choose information services, which should be given to outsourcing. The model is based on balancing the transaction costs associated with the outsourcing organization and the costs for their own information services. The model is proposed to be used together with the method of the outsourcing services provider choice. Now in Ukraine the quantity of service providers grows rapidly and access to the global cloud service systems increases. Therefore this task is extremely important and complicated. To substantiate choosing the best provider of outsourcing services the estimation procedure based on multiple heterogeneous criteria should be applied. The most important criterias are the cost of service, reliability, flexibility, software and hardware compatibility. For solving problems of multi-criteria selection can be used different methods, among which TOPSIS, PROMETHEE at al. The authors offer to use one of the lesser-known methods of multi-choice like VIKOR for solving it. The method ranks the information service providers by analyzing numerous factors

  2. Examining the Relationship Between Passenger Airline Aircraft Maintenance Outsourcing and Aircraft Safety

    Science.gov (United States)

    Monaghan, Kari L.

    The problem addressed was the concern for aircraft safety rates as they relate to the rate of maintenance outsourcing. Data gathered from 14 passenger airlines: AirTran, Alaska, America West, American, Continental, Delta, Frontier, Hawaiian, JetBlue, Midwest, Northwest, Southwest, United, and USAir covered the years 1996 through 2008. A quantitative correlational design, utilizing Pearson's correlation coefficient, and the coefficient of determination were used in the present study to measure the correlation between variables. Elements of passenger airline aircraft maintenance outsourcing and aircraft accidents, incidents, and pilot deviations within domestic passenger airline operations were analyzed, examined, and evaluated. Rates of maintenance outsourcing were analyzed to determine the association with accident, incident, and pilot deviation rates. Maintenance outsourcing rates used in the evaluation were the yearly dollar expenditure of passenger airlines for aircraft maintenance outsourcing as they relate to the total airline aircraft maintenance expenditures. Aircraft accident, incident, and pilot deviation rates used in the evaluation were the yearly number of accidents, incidents, and pilot deviations per miles flown. The Pearson r-values were calculated to measure the linear relationship strength between the variables. There were no statistically significant correlation findings for accidents, r(174)=0.065, p=0.393, and incidents, r(174)=0.020, p=0.793. However, there was a statistically significant correlation for pilot deviation rates, r(174)=0.204, p=0.007 thus indicating a statistically significant correlation between maintenance outsourcing rates and pilot deviation rates. The calculated R square value of 0.042 represents the variance that can be accounted for in aircraft pilot deviation rates by examining the variance in aircraft maintenance outsourcing rates; accordingly, 95.8% of the variance is unexplained. Suggestions for future research include

  3. Laboratories Performance after Outsourcing in the Hospitals of Shahid Beheshti University of Medical Sciences

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    Omrani, MD. (PhD

    2013-01-01

    Full Text Available Background and Objective: Nowadays, downsizing the government to have aneffective and flexible organization is considered to be government’s top priority inthe world and outsourcing is one of the ways to achieve this goal. Accordingly,Shahid Beheshti University of Medical Sciences has delegated some of itshospitals' duties to the private sectors. The present study has been carried out toassess the performance of outsourced clinical laboratories.Material and Methods: This Descriptive Evaluation study was carried out during6 month (May 2011 till February 2012. The data was collected by twoquestionnaires with close-ended questions and one with open-ended questions, andanalyzed by Wilcoxon, using SPSS software.Results: There is an improvement in outsourcing laboratory services. Forexample, increase in the number of tests (32% and in the type of tests (37%.Consequently, increase of hospital income (51%. The number of personnel isdecreased and their responsibility and behavior are improved.Conclusion: Overall, it seems that outsourcing laboratory program could achieveits major goals such as: Absorbing non-governmental resources in bothadministrative and financial aspects, omitting extra expenditure, acquiringbenefits, and upgrading productivity of laboratories.Keywords: Outsourcing; Laboratory; Performance

  4. CRITICAL FACTORS IN OUTSOURCING OF ACCOUNTING FUNCTIONS IN MALAYSIAN SMALL MEDIUM-SIZED ENTERPRISES (SMEs

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    Magiswary Dorasamy

    2010-01-01

    Full Text Available The challenges that business face in sustaining competitive advantage in the corporate world have become a major concern. Businesses are adopting cutting-edge technologies and best practices to cope with rapid, global changes. Various business functions are being reengineered for this purpose. Accounting functions play an important role in helping businesses to maintain competitive advantage. However, some small and medium-sized enterprises (SMEs face problems handling fundamental accounting functions. This is predominantly because of their lack of expertise; accounting functions require not only knowledge of generally accepted accounting rules or tax regulations but also the expertise needed to apply the rules in a given business environment (Everaert, Sarens and Rommel, 2006. This paper offers some insight on the outsourcing of accounting functions as there is paucity of data in this area in the context of Malaysia. Essentially, it presents empirical evidence regarding Malaysian SMEs' accounting outsourcing practices. A survey of SMEs was conducted to identify the overall outsourcing landscape as it relates to accounting and third-party organisations. The factors that contribute to the decision to outsource accounting functions are analysed. The study reveals a significant relationship between outsourcing accounting functions and two contributing factors, risks and operation management.

  5. Outsourcing in public health: a case study of contract failure and its aftermath.

    Science.gov (United States)

    Young, Suzanne

    2008-01-01

    Outsourcing has been used in Australia as part of the new public management agenda with the aim of increasing efficiency and decreasing costs. In the public health sector its use has been problematic and the purpose of this paper is to explore the largest Australian health contract at the time; investigating the reasons, the processes and the outcomes. Specifically, it investigates why the contract failed and the lessons to be learned from its subsequent awarding. The paper uses a case study approach to investigate in depth the outsourcing decision. Alongside savings in costs, changes to work practices and reduction in union power, it was found that the outsourcing contract produced problems with service quality, sharing of culture, relationships between contract and internal staff, and in managing the contract and staff; and reductions in trust and morale of both internal and contract staff. Inadequate contract specifications and subsequent under pricing was the cause of contract termination, poor quality, and difficulties in contract management. The paper provides important lessons for decision makers when outsourcing in public health. The paper investigates the largest outsourcing contract in public health in Australia in the 1990s. It investigates the failure of the initial contract and its subsequent awarding to another vendor. The case study approach provides an in-depth analysis of this decision.

  6. Patients' experience of outsourcing and care related to magnetic resonance examinations.

    Science.gov (United States)

    Tavakol Olofsson, Parvin; Aspelin, Peter; Bergstrand, Lott; Blomqvist, Lennart

    2014-11-01

    Outsourcing radiological examinations from public university hospitals affects the patient, who has to attend a different clinic or hospital for the radiological examination. We currently have a limited understanding of how patients view outsourcing and their care related to MR examinations. To examine the experiences of patients who are sent to private radiology units when their referrals for MR examinations are outsourced from a university hospital, as well as to explore factors which influence patient satisfaction regarding the quality of care related to the MR examination. A group of patients (n = 160) referred for MR examinations and either examined at a university hospital or at an external private unit were interviewed. The interview was designed as a verbal questionnaire. Data were analyzed using Student's t test, analysis of variance (ANOVA), and Pearson's correlation. Sixty-nine percent of the patients could neither choose nor influence the location at which they were examined. For those who could, aspects that influenced the patient's choice of radiology department were: short waiting time 79% (127/160), ease of traveling to the radiology department 68% (110/160), and short distance to their home or work 58% (93/160). For 40% (60/160) of the patients, a short time in the waiting room was related to a positive experience of the MR examination. If patients were informed about outsourcing and could also choose where to have their examination, key factors contributing to patient satisfaction could be met even when MR examinations are outsourced.

  7. Hybrid performance measurement of a business process outsourcing - A Malaysian company perspective

    Science.gov (United States)

    Oluyinka, Oludapo Samson; Tamyez, Puteri Fadzline; Kie, Cheng Jack; Freida, Ayodele Ozavize

    2017-05-01

    It's no longer new that customer perceived value for product and services are now greatly influenced by its psychological and social advantages. In order to meet up with the increasing operational cost, response time, quality and innovative capabilities many companies turned their fixed operational cost to a variable cost through outsourcing. Hence, the researcher explored different underlying outsourcing theories and infer that these theories are essential to performance improvement. In this study, the researcher evaluates the performance of a business process outsource company by a combination of lean and agile method. To test the hypotheses, we analyze different variability that a business process company faces, how lean and agile have been used in other industry to address such variability and discuss the result using a predictive multiple regression analysis on data collected from companies in Malaysia. The findings from this study revealed that while each method has its own advantage, a business process outsource company could achieve more (up to 87%) increase in performance level by developing a strategy which focuses on a perfect mixture of lean and agile improvement methods. Secondly, this study shows that performance indicator could be better evaluated with non-metrics variables of the agile method. Thirdly, this study also shows that business process outsourcing company could perform better when they concentrate more on strengthening internal process integration of employees.

  8. Does outsourcing paramedical departments of teaching hospitals affect educational status of the students?

    Science.gov (United States)

    Moslehi, Shandiz; Atefimanesh, Pezhman; Sarabi Asiabar, Ali; Ahmadzadeh, Nahal; Kafaeimehr, Mohamadhosein; Emamgholizadeh, Saeid

    2016-01-01

    Background: There is an increasing trend of outsourcing public departments. Teaching hospitals also outsourced some of their departments to private sectors. The aim of this study was to investigate and compare the educational status of students in public and outsourced departments of teaching hospitals affiliated to Iran University of Medical Sciences. Methods: This study was conducted in six teaching hospitals of Iran University of Medical Sciences, which had public and outsourced teaching departments in 2015. One hundred fifty students from the departments of radiology, physiotherapy and laboratory participated in this study and their perceptions about their educational status were assessed. A valid and reliable questionnaire was used; participation in the study was voluntary. Descriptive statistics such as mean (SD), t-test and Kolmogorov-Smirnov were used. Results: No difference was detected between the educational status of students in public and outsourced departments of radiology, physiotherapy and laboratory (p>0.05). Conclusion: Based on the students’ perception, the private sectors could maintain the educational level of the teaching departments similar to the public departments. It is recommended to involve all the stakeholders such as hospital administrators, academic staff and students in the decision- making process when changes in teaching environments are being considered. PMID:27683645

  9. International outsourcing of medical research by high-income countries: changes from 1995 to 2005.

    Science.gov (United States)

    Belforti, Raquel K; Wall, Michal Sarah; Lindenauer, Peter K; Pekow, Penelope S; Rothberg, Michael B

    2010-02-01

    Medical research outsourcing provides a financial benefit to those conducting research and financial incentives to the developing countries hosting the research. Little is known about how frequently outsourcing occurs or the type of research that is outsourced. To document changes in medical research outsourcing over a 10-year period, we conducted a cross-sectional comparison of 3 medical journals: Lancet, The New England Journal of Medicine, and JAMA: The Journal of the American Medical Association in the last 6 months of 1995 and 2005. The main outcome measure was the 10-year change in proportion of studies including patients from low-income countries. We reviewed 598 articles. During the 10-year period, the proportion of first authors from low-income countries increased from 3% to 6% (P = 0.21), whereas studies with participants from low-income countries increased from 8% to 22% (P = Outsourcing of medical research seems to be increasing. Additional studies are required to know if subjects from low-income countries are being adequately protected.

  10. Sharing Privacy Protected and Statistically Sound Clinical Research Data Using Outsourced Data Storage

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    Geontae Noh

    2014-01-01

    Full Text Available It is critical to scientific progress to share clinical research data stored in outsourced generally available cloud computing services. Researchers are able to obtain valuable information that they would not otherwise be able to access; however, privacy concerns arise when sharing clinical data in these outsourced publicly available data storage services. HIPAA requires researchers to deidentify private information when disclosing clinical data for research purposes and describes two available methods for doing so. Unfortunately, both techniques degrade statistical accuracy. Therefore, the need to protect privacy presents a significant problem for data sharing between hospitals and researchers. In this paper, we propose a controlled secure aggregation protocol to secure both privacy and accuracy when researchers outsource their clinical research data for sharing. Since clinical data must remain private beyond a patient’s lifetime, we take advantage of lattice-based homomorphic encryption to guarantee long-term security against quantum computing attacks. Using lattice-based homomorphic encryption, we design an aggregation protocol that aggregates outsourced ciphertexts under distinct public keys. It enables researchers to get aggregated results from outsourced ciphertexts of distinct researchers. To the best of our knowledge, our protocol is the first aggregation protocol which can aggregate ciphertexts which are encrypted with distinct public keys.

  11. Innovative technologies of outsourcing at the machine-building enterprises of Sverdlovsk area

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    P. P. Krylatkov

    2010-09-01

    Full Text Available The analysis of the basic problems connected with infringements of integrity of the machine-building enterprises of Sverdlovsk area is lead in the article. The specified problems are considered from a position of the complete approach developed by the author. Display of infringements of integrity of some the enterprises are illustrated by data of their inspection. As the effective tool of increase of integrity of the enterprises — expansion use of attitudes of outsourcing is offered. The comparative given applications of outsourcing in developed the country of the West and at the domestic enterprises, and also its benefits and risks are cited. Outsourcing, insoursing and subcontracting are considered by the author as the innovative tool of the decision of many serious problems of the machine-building enterprises of region. As an example practice of work of «The Sverdlovsk regional center of industrial cooperation» on coordination of attitudes of outsourcing, subcontracting and cooperation is offered. The author recommends the tabulated form, with the instruction of kinds of works for which performance the method of allocation or attraction outsourcing of the companies can be used.

  12. Training and the Commitment of Outsourced Information Technologies' Workers: Psychological Contract Fulfillment as a Mediator

    Science.gov (United States)

    Fontinha, Rita; Chambel, Maria José; De Cuyper, Nele

    2014-01-01

    Outsourced workers in information technologies (IT) generally have high skills and a high value on the job market. Their IT outsourcing organizations are likely to provide them with training, in the first place for skill development, but perhaps also as a way to bind the workers to them. This can be understood along the role of the psychological…

  13. Threats to the Sustainability of the Outsourced Call Center Industry in the Philippines: Implications for Language Policy

    Science.gov (United States)

    Friginal, Eric

    2009-01-01

    This study overviews current threats to the sustainability of the outsourced call center industry in the Philippines and discusses implications for macro and micro language policies given the use of English in this cross-cultural interactional context. This study also summarizes the present state of outsourced call centers in the Philippines, and…

  14. [Outsourcing: theory and practice at a clinical hospital in Szczecin exemplified by medical waste transport and treatment service].

    Science.gov (United States)

    Kotlega, Dariusz; Nowacki, Przemysław; Lewiński, Dariusz; Chmurowicz, Ryszard; Ciećwiez, Sylwester

    2011-01-01

    Outsourcing proves to be a useful tool in the difficult process of improving the financial result of hospitals. Outsourcing means separation of some functions and services in one entity and their transfer to another. The aim of this study was to analyze the use of outsourcing at the Second Independent Public University Hospital of the Pomeranian Medical University (SPSK 2 PUM) in Szczecin. We studied the transport and treatment of medical waste. Outsourcing of waste treatment services led to financial savings. The cost of treatment of one kilogram of waste by an external company was PLN 2.53. The same service provided by the hospital would cost approximately PLN 7 per kilogram. Appropriate attention should be paid to the quality of services. It seems useful to have appropriate tools for quality control and monitoring. SPSK 2 PUM can serve as a good example of effective use of outsourcing.

  15. Enabling search services on outsourced private spatial data

    KAUST Repository

    Yiu, Man Lung

    2009-10-30

    Cloud computing services enable organizations and individuals to outsource the management of their data to a service provider in order to save on hardware investments and reduce maintenance costs. Only authorized users are allowed to access the data. Nobody else, including the service provider, should be able to view the data. For instance, a real-estate company that owns a large database of properties wants to allow its paying customers to query for houses according to location. On the other hand, the untrusted service provider should not be able to learn the property locations and, e. g., selling the information to a competitor. To tackle the problem, we propose to transform the location datasets before uploading them to the service provider. The paper develops a spatial transformation that re-distributes the locations in space, and it also proposes a cryptographic-based transformation. The data owner selects the transformation key and shares it with authorized users. Without the key, it is infeasible to reconstruct the original data points from the transformed points. The proposed transformations present distinct trade-offs between query efficiency and data confidentiality. In addition, we describe attack models for studying the security properties of the transformations. Empirical studies demonstrate that the proposed methods are efficient and applicable in practice. © 2009 Springer-Verlag.

  16. Problems of Outsourcing when Repairing and Servicing Production Equipment

    Directory of Open Access Journals (Sweden)

    Medvedeva Marina I.

    2013-11-01

    Full Text Available The article is devoted to the issue of calculation of stationary probabilities of states of the system of mass servicing with unreliable equipment, servicing and re-adjustment at the beginning of the production cycle. The article describes functioning both of the main and auxiliary material flow of the logistic system. It is supposed that the incoming flow for processing or orders has a Poisson distribution and the time of breakage of equipment, the time of re-adjustment and the time of servicing have indicative laws of distribution. Equipment is serviced by two crews: maintenance and service. The maintenance crew repairs broken equipment and the orders on the device are not lost but are serviced during the time left. The second crew deals only with servicing works. The article considers one of the possible schemes when the equipment required for completion of the production cycle is sent for servicing. There are no restrictions with respect to the length of the queue. The article finds main characteristics of the above described system, namely: probability that the device is not in working condition and is sent for servicing and re-adjustment. The found probabilities of states of the described system could be used for assessment of expediency of the repair outsourcing at industrial enterprises.

  17. Query-biased preview over outsourced and encrypted data.

    Science.gov (United States)

    Peng, Ningduo; Luo, Guangchun; Qin, Ke; Chen, Aiguo

    2013-01-01

    For both convenience and security, more and more users encrypt their sensitive data before outsourcing it to a third party such as cloud storage service. However, searching for the desired documents becomes problematic since it is costly to download and decrypt each possibly needed document to check if it contains the desired content. An informative query-biased preview feature, as applied in modern search engine, could help the users to learn about the content without downloading the entire document. However, when the data are encrypted, securely extracting a keyword-in-context snippet from the data as a preview becomes a challenge. Based on private information retrieval protocol and the core concept of searchable encryption, we propose a single-server and two-round solution to securely obtain a query-biased snippet over the encrypted data from the server. We achieve this novel result by making a document (plaintext) previewable under any cryptosystem and constructing a secure index to support dynamic computation for a best matched snippet when queried by some keywords. For each document, the scheme has O(d) storage complexity and O(log(d/s) + s + d/s) communication complexity, where d is the document size and s is the snippet length.

  18. [Information on nosocomial infections in hospitals without microbiological laboratories: effective data utilization through outsourcing].

    Science.gov (United States)

    Fujikata, Rie; Hosoi, Susumu; Tsuruoka, Takashi

    2010-06-01

    To implement hospital-acquired infection control, sharing information, including the most recent data, is vital. With the current crisis in community healthcare and a subsequent lack of hospital laboratories, increasing numbers of clinical tests, unprofitable microbiological tests in particular, have been outsourced. At present, most medium- and small-scale hospitals in Japan do not conduct microbiological testing themselves, and so the outsourcing of these tests is essential for the promotion of infection control, including the provision of data on microbial detection. Our hospital, a central and the only general hospital with 160 beds in our area, usually outsources microbiological testing. With the aim of enhancing infection prevention and other clinical support services and promoting hospital infection control, were developing a system, led by the Department of Inspection, to provide appropriate information on nosocomial infections in collaboration with other departments within the hospital and partner organizations.

  19. Influences of reverse outsourcing on green technological progress from the perspective of a global supply chain.

    Science.gov (United States)

    Wang, Shuhong; Song, Malin

    2017-10-01

    As a newly appeared trade mode in recent years, reverse outsourcing has made a great impact on traditional trade modes. This paper researched the influences of reverse outsourcing on green technological progress from the perspective of a global supply chain by using micro-data of enterprises. It worked out the rate of green technological progress from two innovative concepts: potential production technology and practical production technology. The empirical analysis results indicated that reverse outsourcing stimulates, and enterprise size and ownership type potentially affects, green technological progress. State-owned or foreign enterprises with high income levels would pay more attention to environmental protection, energy saving, and emission reduction, while small and micro enterprises with low incomes would choose to ignore environmental protection. Copyright © 2017 Elsevier B.V. All rights reserved.

  20. Applicability of the Maturity Model for IT Service Outsourcing in Higher Education Institutions

    Directory of Open Access Journals (Sweden)

    Victoriano Valencia García

    2014-08-01

    Full Text Available Outsourcing is a strategic option which complements IT services provided internally in organizations. This study proposes the applicability of a new holistic maturity model based on standards ISO/IEC 20000 and ISO/IEC 38500, and the frameworks and best practices of ITIL and COBIT, with a specific focus on IT outsourcing. This model allows independent validation and practical application in the field of higher education. In addition, this study allows to achieve an effective transition to a model of good governance and management of outsourced IT services which, aligned with the core business of universities, affect the effectiveness and efficiency of its management, optimizes its value and minimizes risks.