WorldWideScience

Sample records for defense outsourcing efforts

  1. Outsourcing of Defense Supply Center, Columbus, Bus and Taxi Service Operations

    National Research Council Canada - National Science Library

    Granetto, Paul

    1999-01-01

    Introduction. We performed the audit in response to allegations to the Defense Hotline that the Defense Supply Center, Columbus, outsourcing study for bus and taxi service operations was based on incorrect methodology...

  2. Report to the Congressional Defense Committees: Status of the Department of Defense's Business Transformation Efforts

    National Research Council Canada - National Science Library

    2008-01-01

    ...). It directs the Secretary of Defense to provide the Congressional Defense Committees with an annual report on the Department's business transformation efforts and compliance with the requirements of the law...

  3. Outsourcing Market Research in Department of Defense Commodity Acquisition: The Issues, Concerns, and Private Industry Capabilities

    National Research Council Canada - National Science Library

    Skubic, Michelle

    2001-01-01

    .... It examines the feasibility of outsourcing market research functions in this acquisition arena, focusing on which elements of market research would be most practicable to outsource, and what capacity...

  4. A community effort to protect genomic data sharing, collaboration and outsourcing.

    Science.gov (United States)

    Wang, Shuang; Jiang, Xiaoqian; Tang, Haixu; Wang, Xiaofeng; Bu, Diyue; Carey, Knox; Dyke, Stephanie Om; Fox, Dov; Jiang, Chao; Lauter, Kristin; Malin, Bradley; Sofia, Heidi; Telenti, Amalio; Wang, Lei; Wang, Wenhao; Ohno-Machado, Lucila

    2017-01-01

    The human genome can reveal sensitive information and is potentially re-identifiable, which raises privacy and security concerns about sharing such data on wide scales. In 2016, we organized the third Critical Assessment of Data Privacy and Protection competition as a community effort to bring together biomedical informaticists, computer privacy and security researchers, and scholars in ethical, legal, and social implications (ELSI) to assess the latest advances on privacy-preserving techniques for protecting human genomic data. Teams were asked to develop novel protection methods for emerging genome privacy challenges in three scenarios: Track (1) data sharing through the Beacon service of the Global Alliance for Genomics and Health. Track (2) collaborative discovery of similar genomes between two institutions; and Track (3) data outsourcing to public cloud services. The latter two tracks represent continuing themes from our 2015 competition, while the former was new and a response to a recently established vulnerability. The winning strategy for Track 1 mitigated the privacy risk by hiding approximately 11% of the variation in the database while permitting around 160,000 queries, a significant improvement over the baseline. The winning strategies in Tracks 2 and 3 showed significant progress over the previous competition by achieving multiple orders of magnitude performance improvement in terms of computational runtime and memory requirements. The outcomes suggest that applying highly optimized privacy-preserving and secure computation techniques to safeguard genomic data sharing and analysis is useful. However, the results also indicate that further efforts are needed to refine these techniques into practical solutions.

  5. Outsourcing Strategic Services in the Colombian Defense Sector: Analysis of a Naval Aviation Case

    National Research Council Canada - National Science Library

    Godoy, Alberto E

    2007-01-01

    The Colombian Navy (COLNAV) has been outsourcing flight services from a private company since 2003 in order to provide transportation for troops and military cargo as well as general logistical support...

  6. Insourcing and Outsourcing for U.S. Department of Defense IT Projects: A Model

    Science.gov (United States)

    2011-01-01

    The New Element of Military Force Structure.” Parameters. 44.1 (2008): 72. Carey, Merrick “ Mac .” “The Political Setting for Defense Insourcing...AR2010021605762.html. OMB Communications. “ Big Savings Expected from Competitive Sourcing Initiative.” 2003-15 (May 29, 2003). http://www.whitehouse.gov...Haven and London: Yale University Press, 2009. Schumpeter. “Talent on Tap: The Fashion for Hiring Temps Has Reached the Executive Suite.” The Economist

  7. Accounting outsourcing

    OpenAIRE

    Linhartová, Lucie

    2012-01-01

    This thesis gives a complex view on accounting outsourcing, deals with the outsourcing process from its beginning (condition of collaboration, making of contract), through collaboration to its possible ending. This work defines outsourcing, indicates the main advatages, disadvatages and arguments for its using. The main object of thesis is mainly practical side of accounting outsourcing and providing of first quality accounting services.

  8. Vertical Integration and the Military - A Strategic Approach to the Outsourcing Decisions in the Department of Defense

    National Research Council Canada - National Science Library

    Wild, Thomas H

    2006-01-01

    .... Also, a preference for outsourcing military activities is often expressed. This MBA project investigates how applicable economic principles that govern the sourcing decision in the commercial world are to the...

  9. Outsourcing Information Technology Services Within the Department of Defense: An Analysis of the Navy/Marine Corps Intranet Project

    National Research Council Canada - National Science Library

    Ormerod, G

    2001-01-01

    .... Due to the fact that this outsourcing venture is the first of its kind in sheer size and scope, several concerns have surfaced in regard to the implementation of the NMCI, especially from the Marine Corps' perspective...

  10. Defense Additive Manufacturing: DOD Needs to Systematically Track Department-wide 3D Printing Efforts

    Science.gov (United States)

    2015-10-01

    the chair of the group, while the teams each have some level of activity in additive manufacturing , it is not identified as one of the teams. Page...DEFENSE ADDITIVE MANUFACTURING DOD Needs to Systematically Track Department-wide 3D Printing Efforts Report to...2015 to 00-00-2015 4. TITLE AND SUBTITLE Defense Additive Manufacturing : DOD Needs to Systematically Track Department-wide 3D Printing Efforts 5a

  11. Outsourcing of training

    International Nuclear Information System (INIS)

    Gamin, Jim

    2003-01-01

    In 1996, Flour Daniel Hanford, Inc. along with several other partners were awarded the Project Hanford Management Contract (PHMC). The contract for Management and Integration (M and I) differed significantly from previous contracts awarded at the Hanford site. As the lead contractor, FHD was expected to help diversify the area economy by outsourcing upwards of 50% f the work previously performed by contractor staff, with outsourcing reference to local business. In addition to creating private sector jobs, FDH was expected to infuse 'best commercial practices' into the Hanford clean-up effort, thus achieving greater results within the available funding levels approved by the U.S. Congress. In 1997, FDH Training began the process of outsourcing site-wide training. The process took nearly a year from start to contract award and included the delivery and maintenance of over 100 nuclear and non-nuclear worker training courses. In March of 1998, Fluor Daniel Hanford outsourced a large segment of the general training required for Department of Energy nuclear and non-nuclear workers at Hanford. The segment of training that was outsourced impacts the safety and operations of the different Hanford Site facilities managed by seven major subcontractors who make up the Project Hanford Management Companies (PHMC). This work was outsourced to Exitech Columbia Corporation in a competitive bid process. The three major types of training outsourced were: Hazardous Materials Health and Safety; General Industry Health and Safety; Technical Development and Quality. During the first 16 months of this outsourcing effort we have learned several important lessons that I would like to take a few minutes and share with you. I believe that these lessons learned will be applicable to virtually every outsourcing effort undertaken by a training organization

  12. Outsourcing competence

    NARCIS (Netherlands)

    Bergstra, J.; Delen, G.; van Vlijmen, B.

    2011-01-01

    The topic of this paper, competences needed for outsourcing, is organized by first providing a generic competence scheme, which is subsequently instantiated to the area of sourcing and outsourcing. Sourcing and outsourcing are positioned as different areas of activity, neither one of which is

  13. Evolution of Traditional Outsourcing into Innovative Intelligent Outsourcing - Smartsourcing

    OpenAIRE

    Patricija Bajec

    2009-01-01

    The concept and practice of traditional outsourcing is certainly not a new concept. Globalisation, competition and other market pressures have driven more businesses to consider using logistics provider to increase efficiency and effectiveness [11]. Many companies have successfully used traditional outsourcing to lower costs and have improved the bottom line. However, unless the company’s efforts are unusually good, true competitive advantage is fleeting when competitors begin outsourc...

  14. Offshore Outsourcing

    DEFF Research Database (Denmark)

    Petersen, Bent; Benito, Gabriel R. G.; Dovgan, Olesya

    While the extant literature on offshore outsourcing deals with this operation mode in isolation, and typically with a focus on cost effects, we address the broader question of how companies choose and use outsourcing as part of foreign operation mode development and as a contributor to internatio...... that outsourcing can be used proactively to promote expanded international operations.......While the extant literature on offshore outsourcing deals with this operation mode in isolation, and typically with a focus on cost effects, we address the broader question of how companies choose and use outsourcing as part of foreign operation mode development and as a contributor...

  15. Outsourcing Service

    OpenAIRE

    Gordana Nikolic; Dario Zoric

    2009-01-01

    Companies have always been engaging special external associate, other complementary companies, for performing particular business activities through contracting their mutual access to the resources that were out of the possibility of their autonomous range. It can be said that all the familiar business concepts and activities represent the elements of outsourcing, however outsourcing today represents more of it. Outsourcing developed on an old concept of externalization with an overview on pa...

  16. Does outsourcing affect hospital profitability?

    Science.gov (United States)

    Danvers, Kreag; Nikolov, Pavel

    2010-01-01

    Organizations outsource non-core service functions to achieve cost reductions and strategic benefits, both of which can impact profitability performance. This article examines relations between managerial outsourcing decisions and profitability for a multi-state sample of non-profit hospitals, across 16 states and four regions of the United States. Overall regression results indicate that outsourcing does not necessarily improve hospital profitability. In addition, we identify no profitability impact from outsourcing for urban hospitals, but somewhat positive effects for teaching hospitals. Our regional analysis suggests that hospitals located in the Midwest maintain positive profitability effects with outsourcing, but those located in the South realize negative effects. These findings have implications for cost reduction efforts and the financial viability of non-profit hospitals.

  17. Improving the Combat Edge Through Outsourcing

    National Research Council Canada - National Science Library

    Kaminski, Paul

    1996-01-01

    It's a great pleasure to be with you and share my views on how the Department of Defense plans to take advantage of outsourcing and competition to improve readiness, generate savings for modernization...

  18. The Department of Defense Information Security Process: A Study of Change Acceptance and Past-Performance-Based Outsourcing

    Science.gov (United States)

    Hackney, Dennis W. G.

    2011-01-01

    Subchapter III of Chapter 35 of Title 44, United States Code, Federal Information Security Management Act of 2002; Department of Defense (DoD) Directive 8500.01E, Information Assurance, October 24, 2002; DoD Directive 8100.1, Global Information Grid Overarching Policy, September 19, 2002; and DoD Instruction 8500.2, Information Assurance…

  19. Case outsourcing medical device reprocessing.

    Science.gov (United States)

    Haley, Deborah

    2004-04-01

    IN THE INTEREST OF SAVING MONEY, many hospitals are considering extending the life of some single-use medical devices by using medical device reprocessing programs. FACILITIES OFTEN LACK the resources required to meet the US Food and Drug Administration's tough quality assurance standards. BY OUTSOURCING, hospitals can reap the benefits of medical device reprocessing without assuming additional staffing and compliance burdens. OUTSOURCING enables hospitals to implement a medical device reprocessing program quickly, with no capital investment and minimal effort.

  20. Offshore Outsourcing

    DEFF Research Database (Denmark)

    Benito, Gabriel; Dovgan, Olesya; Petersen, Bent

    2013-01-01

    Corp had outsourced part of its software development work to two Ukrainian companies. The case study approach allowed us to explore the dynamic processes in depth. The study shows that involvement in the foreign market generates learning in various forms that provide a foundation for eventual mode...... development or change—beyond outsourcing specific learning. At the same time, restrictions on 3rd parties’, that is, independent vendors’ access to confidential client data, as well as protection of specific investments in human assets, may eventually become a driver for mode change, as in the SimCorp case...

  1. Specialization, outsourcing and wages

    DEFF Research Database (Denmark)

    Munch, Jakob Roland; Skaksen, Jan Rose

    2009-01-01

    This paper studies the impact of outsourcing on individual wages. In contrast to the standard approach in the literature, we focus on domestic outsourcing as well as foreign outsourcing. We argue that if outsourcing is associated with specialization gains arising from an increase in the division...... of labor, domestic outsourcing tends to increase wages for both unskilled and skilled labor. We use a panel data set of workers in Danish manufacturing industries to show that domestic and foreign outsourcing affect wages as predicted....

  2. Examining Regionalization Efforts to Develop Lessons Learned and Consideration for Department of Defense Medical Facilities

    Science.gov (United States)

    2017-03-23

    outsourcing effects of military maintenance depots. They found maintenance depots were not working at full capacity and in some cases privatizing the...need to look at the impact of the consolidated departments and if a common goal can be achieved. Funding differences can also affect regionalization...therefore be out of service until fixed. Mitchell & Pasch [5] added that there could be a customer service impact consolidating local facilities into

  3. The Morning After: What Happens When Outsourcing Relationships End?

    Science.gov (United States)

    Barney, Hamish T.; Low, Graham C.; Aurum, Aybüke

    Many firms are reevaluating their initial outsourcing decisions for various reasons, including whether the goals set for the outsourcing effort were achieved, changes in the business environment, internal changes, and/or mergers. An increasing number of outsourcing deals are being terminated and backsourced or re-outsourced. According to a recent international industry survey 49% of companies engaged in outsourcing have terminated outsourcing contracts prematurely. Research has not reflected this trend with few studies concentrating on what firms do after they terminate or fail to extend an outsourcing contract. It is argued that there is a need to study this important and increasingly frequent decision. The main contribution of this chapter is to present an outsourcing decision model and demonstrate its applicability with respect to a recent sourcing decision.

  4. Partnering through Outsourcing.

    Science.gov (United States)

    Palm, Richard L.

    2001-01-01

    Outsourcing has come to higher education and is being used to address cost concerns, quality of service, and other service management issues. Defines outsourcing terminology, provides reasons for outsourcing, and describes the outsourcing movement in the context of higher education. (Contains 45 references.) (GCP)

  5. OUTSOURCING TO INDIA

    OpenAIRE

    Sancheti, Mayur

    2007-01-01

    Topic selected by me for dissertation is of outsourcing to India. Outsourcing is generally done from countries like United Kingdom and United States. I have discussed each and every aspect which is related to Outsourcing in detail. Outsourcing is gaining more and more attention because it enables organizations to cut the cost and improve efficiency of work which results in to overall increase in profitability and competitiveness of the organization. I tried to cove what is Outsourcing, w...

  6. Specialization, Outsourcing and Wages

    DEFF Research Database (Denmark)

    Munch, Jakob Roland; Rose Skaksen, Jan

    2005-01-01

    This paper studies the impact of outsourcing on individual wages. In contrast to the standard approach in the literature, we focus on domestic outsourcing as well as foreign outsourcing. By using a simple theoretical model, we argue that, if outsourcing is associated with specialization gains...... arising from an increase in the extent of the market for intermediate goods, domestic outsourcing tends to increase wages for both unskilled and skilled labor. We use a panel data set of workers in Danish manufacturing industries to show that domestic and foreign outsurcing affect wages as predicted...... by the theory.Keywords: Outsourcing, Comparative advantage, Specialization, Wages.JEL Classification: F16, J31, C23....

  7. Cooperative Threat Reduction: Status of Defense Conversion Efforts in the Former Soviet Union

    National Research Council Canada - National Science Library

    1997-01-01

    DOD's program to convert former Soviet Union defense industries to commercial enterprises is part of the Cooperative Threat Reduction program, which DOD has supported since 1992 to reduce the weapons...

  8. Outland: The Vogue of DOD Outsourcing and Privatization

    National Research Council Canada - National Science Library

    Brower, J. M

    1997-01-01

    The twin silver bullets of outsourcing and privatization are purported to be the saviors of future defense budgets, as private contractors tout their ability to produce goods that retain quality while cutting costs...

  9. Report to the Congressional Defense Committees: Status of the Department of Defense’s Business Transformation Efforts

    Science.gov (United States)

    2008-03-15

    installation deployment officers, unit deployment managers, and unit training monitors an end to end deployment readiness data intergration service...synchronizes DoD medical/surgical product data with DoD manufacturers and distributors. This pilot integrates VA and DoD community efforts with VA/DoD trading ...conferences for BTA leadership and subject matter experts, participating in and disseminating information at trade shows, and coordinating outreach

  10. Business Process Outsourcing

    OpenAIRE

    Doina FOTACHE; Luminita HURBEAN

    2006-01-01

    Business Process Outsourcing (BPO) is gaining widespread acceptance throughout the US, Europe, South America and Asia Pacific as the top executives of leading multinationals turn to outsourcing as a strategic management tool for improving corporate performance, profitability and shareholder value. BPO started to emerge a few years ago as follow-on to IT outsourcing. The concept is not new; BPO is the contracting of a specific business task. Outsourcing focuses on adding value typically to non...

  11. The Internal Audit Outsourcing

    Directory of Open Access Journals (Sweden)

    Grzegorz Gołębiowski

    2010-06-01

    Full Text Available The article explores an issue of the internal audit outsourcing. It indicates the differences between internal audit, outsourcing and cosourcing of this service as well as their advantages and disadvantages. Drawing from the research on internal audit outsourcing the recent market trends were identified as well as motivations for choosing different forms of internal auditing.

  12. Organizing for Outsourcing

    DEFF Research Database (Denmark)

    Turkulainen, Virpi; Bals, Lydia

    Outsourcing remains one of the most prevalent business practices. Still, many businesses fail to realize the benefits anticipated from their outsourcing initiative. Research reports that one major reason for these outsourcing challenges are in the design of the focal organization. In this paper, we...

  13. Defense Institution Building: The Dynamics of Change in Georgia and the Need for Continuity of Effort

    Science.gov (United States)

    2014-03-01

    including military personnel. Based on his personal interviews and observations, Driscoll argues that “warlords could thus formalize their patron ...had “displayed leadership and an acute grasp of military affairs.”95 Consequently, his Ministry of Defense was heavily staffed by Soviet or Russian

  14. ISM Approach to Model Offshore Outsourcing Risks

    OpenAIRE

    Kumar, Sunand; Sharma, Rajiv Kumar; Chauhan, Prashant

    2014-01-01

    [EN] In an effort to achieve a competitive advantage via cost reductions and improved market responsiveness, organizations are increasingly employing offshore outsourcing as a major component of their supply chain strategies. But as evident from literature number of risks such as Political risk, Risk due to cultural differences, Compliance and regulatory risk, Opportunistic risk and Organization structural risk, which adversely affect the performance of offshore outsourcing in a supply chain ...

  15. Outsourcing: a Theoretical Viewpoint

    OpenAIRE

    O'Riordan, Aoife; Sweeney, Edward; Smyth, Austin

    2005-01-01

    Outsourcing or offshoring as it is now known has been around for many decades. In thebeginning, it was only very peripheral activities that were outsourced, i.e. blue-collar (lower skilled)work but this is now all changing with the outsourcing of white-collar jobs. The digital revolution, the falling costs of transport and telecom costs and the opening up of the global economy helped the outsourcing market. For companies going down or contemplating the road of outsourcing there are both poten...

  16. Holding the Competitive Edge Through Outsourcing

    DEFF Research Database (Denmark)

    Svensson, Carsten; Christensen, Henrik Bjørn

    2002-01-01

    Outsourcing - once considered a defensive tool for cost reduction - has proven to be an effective acquisition tool enabling aggressive technology development, A multi case study in 7 Danish machinery equipment manufacture illustrate a number of similar issues/challengers in their development e...

  17. Enhancing Unity of Effort in Homeland Defense, Homeland Security, and Civil Support Through Interdisciplinary Education

    Science.gov (United States)

    2010-03-01

    Parameters, Winter 1998, 39–50. Walt Disney Pictures. (2004) Miracle. Burbank, CA. Wormuth, C. E., & Witkowsky, A. (2008). Managing the Next...defense, homeland security, and civil support. In 2004, Disney produced a movie entitled Miracle that portrayed the story of the 1980 hockey team...perspective that the players have finally set aside their differences and internal competitions to form a true team. These quotes from a movie Disney

  18. Breaching the Fortress Wall. Understanding Terrorist Efforts to Overcome Defensive Technologies

    Science.gov (United States)

    2007-01-01

    that affect, in overlapping ways, sequential parts of the terrorist activity chain (Figure 1.2). The purposes of each of these types of technologies...fication lineup .51 The ways in which PIRA chose to manage operations also contrib- uted to its overall counterforensic effort. For example, although

  19. Assessing and Evaluating Department of Defense Efforts to Inform, Influence, and Persuade: Desk Reference

    Science.gov (United States)

    2015-01-01

    Matter campaign, and, in turn, “the impact of people’s attitudes and knowledge about women’s health during pregnancy .”173 In the evaluation of the HIV...behaviors for the purpose of promoting social good. For example, health-promotion efforts often uti - lize social marketing.86 To improve effectiveness

  20. Outsourcing information security

    CERN Document Server

    Axelrod, Warren

    2004-01-01

    This comprehensive and timely resource examines security risks related to IT outsourcing, clearly showing you how to recognize, evaluate, minimize, and manage these risks. Unique in its scope, this single volume offers you complete coverage of the whole range of IT security services and fully treats the IT security concerns of outsourcing. The book helps you deepen your knowledge of the tangible and intangible costs and benefits associated with outsourcing IT and IS functions.

  1. Ethics in IT Outsourcing

    CERN Document Server

    Gold, Tandy

    2012-01-01

    In IT divisions and organizations, the need to execute in a competitive and complex technical environment while demonstrating personal integrity can be a significant personal and organizational challenge. Supplying concrete guidelines for those at an ethical crossroads, Ethics in IT Outsourcing explores the complex challenges of aligning IT outsourcing programs with ethical conduct and standards. This one-stop reference on the ethical structure and execution of IT outsourcing incorporates an easy-to-apply checklist of principles for outsourcing executives and managers. It examines certificatio

  2. Outsourcing-Insourcing

    DEFF Research Database (Denmark)

    Jenster, Per; Hussey, David E.; Plackett, Patricia

    Outsourcing became fashionable in the late 1980s, came of age in the 1990s, and is now a normal part of corporate life. Written by well-known and respected business authors and incorporating new research from Copenhagen Business School, this book covers the newest elements of outsourcing today...... and discusses how strategic alliances should be established between the buyer and supplier. Topics explored throughout include the scope, scale and importance of what is outsourced; the pricing and risk sharing involved; and changes to organizations which lead them to seek more outsourcing....

  3. Sofrimento psíquico no trabalho e estratégias defensivas dos operários terceirizados da construção civil Psychic suffering at work and defensive strategies of outsourced worker at building constructions

    Directory of Open Access Journals (Sweden)

    Paloma Castro da Rocha Barros

    2003-06-01

    Full Text Available Este artigo investiga as estratégias defensivas contra o sofrimento utilizadas pelos trabalhadores terceirizados de uma construtora em Brasília, utilizando como referencial teórico-metodológico a Psicodinâmica do Trabalho. Realizam-se entrevistas coletivas semi-estruturadas com 20 trabalhadores, distribuídos em quatro grupos com cinco participantes cada um, submetidas à análise de conteúdo. Os resultados apontam que os trabalhadores encontram-se vulneráveis e inseguros diante do modelo de produção terceirizado, que negligencia seus direitos e exige alta produtividade. O sofrimento torna-se visível por meio de indicadores de mal-estar tais como desgaste físico e mental e falta de reconhecimento, que é enfrentado mediante estratégias de mediação defensivas de negação e controle. O pressuposto inicial de que o modelo de produção baseado nos princípios tayloristas e na acumulação flexível de capital, preponderante no setor da construção civil, potencializa o sofrimento no contexto de produção é, então, confirmado.This paper investigated defensive strategies to confront suffering used by outsourced workers of building constructions builders in Brasília, having as theoretic-methodological reference the Psychodynamics of Work. Semi structured collective interview were undertaken with 20 workers, distributed in four groups with five participants each one. The interview was submitted to content analysis. The results show the workers presenting vulnerability and insecurity to face outsourced production models that would disregard their rights and demand high productivity. The suffering becomes visible by mal-being symptoms indicated as physic and mental stress and lack of recognition, that is copping by negation and control as defensive mediation strategies. The results confirm the initial presuppositions that the production model based on Taylorist principles and flexible accumulation of capital, predominant at the

  4. Stratified outsourcing theory

    NARCIS (Netherlands)

    Bergstra, J.; Delen, G.; van Vlijmen, B.

    2011-01-01

    The terminology of sourcing, outsourcing and insourcing is developed in detail on the basis of the preliminary definitions of outsourcing and insourcing and related activities and competences as given in our three previous papers on business mereology, on the concept of a sourcement, and on

  5. Human Resource Outsourcing Success

    OpenAIRE

    Hasliza Abdul-Halim; Elaine Ee; T. Ramayah; Noor Hazlina Ahmad

    2014-01-01

    The existing literature on partnership seems to take the relationship between partnership quality and outsourcing success for granted. Therefore, this article aims at examining the role of service quality in strengthening the relationship between partnership quality and human resource (HR) outsourcing success. The samples were obtained from 96 manufacturing organizations in Penang, Malaysia. The results showed that par...

  6. Enterprise Information Systems Outsourcing

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries.Heje, Jan

    2009-01-01

    Outsourcing is now a feasible mean for Enterprise Information Systems (EIS) cost savings, but do however increase the complexity substantially when many organizations are involved. We set out to study EIS outsourcing with many interorganizational partners in a large Scandinavian high-tech organiz......Outsourcing is now a feasible mean for Enterprise Information Systems (EIS) cost savings, but do however increase the complexity substantially when many organizations are involved. We set out to study EIS outsourcing with many interorganizational partners in a large Scandinavian high...... the rational cost saving explanation; but then with a more careful analysis focusing on institutional factors, other explanations "behind the curtain" were revealed, such as management consultants with a "best practice" agenda, people promoting outsourcing thereby being promoted themselves, and outside...

  7. Enterprise Information Systems Outsourcing

    DEFF Research Database (Denmark)

    Pries-Heje, Jan; Svejvig, Per

    2009-01-01

      Outsourcing is now a feasible mean for Enterprise Information Systems (EIS) cost savings, but do however increase the complexity substantially when many organizations are involved. We set out to study EIS outsourcing with many interorganizational partners in a large Scandinavian high-tech organ......  Outsourcing is now a feasible mean for Enterprise Information Systems (EIS) cost savings, but do however increase the complexity substantially when many organizations are involved. We set out to study EIS outsourcing with many interorganizational partners in a large Scandinavian high...... the rational cost saving explanation; but then with a more careful analysis focusing on institutional factors, other explanations "behind the curtain" were revealed, such as management consultants with a "best practice" agenda, people promoting outsourcing thereby being promoted themselves, and outside...

  8. Human Resource Outsourcing Success

    Directory of Open Access Journals (Sweden)

    Hasliza Abdul-Halim

    2014-07-01

    Full Text Available The existing literature on partnership seems to take the relationship between partnership quality and outsourcing success for granted. Therefore, this article aims at examining the role of service quality in strengthening the relationship between partnership quality and human resource (HR outsourcing success. The samples were obtained from 96 manufacturing organizations in Penang, Malaysia. The results showed that partnership quality variables such as trust, business understanding, and communication have significant positive impact on HR outsourcing success, whereas in general, service quality was found to partially moderate these relationships. Therefore, comprehending the HR outsourcing relationship in the context of service quality may assist the organizations to accomplish HR outsourcing success by identifying areas of expected benefits and improvements.

  9. Outsourcing the Business Services

    Directory of Open Access Journals (Sweden)

    Ioan I. ANDONE

    2010-01-01

    Full Text Available The nowadays international market of outsourcing services is relatively mature and with age comes wisdom ... Thus, on a grown market, choosing to outsource services can not only be justified by the strive to reduce costs but it aims to meeting more advanced objectives as accurate alignment with business strategies of the enterprise. As a result, outsourcing has reached new forms of expression that can help the enterprises to gain competitive advantage. In the context of a grown market, a new concept appears, namely the multisourcing which it refers to the outsourcing model of the future [1] that businesses must prepare to accept and use. This concept or model of the future refers to working with several suppliers, which are competitors in a spirit of trust and teamwork, in a collaborative process to maximize the benefits associated with outsourcing process.

  10. Governing IT outsourcing relationships

    CERN Document Server

    Kuhlmann, Daniel

    2012-01-01

    Hauptbeschreibung The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This study adds to this growing field of interest by developing an IS outsourcing relationship framework in the form of a process model. Three rather disjointed areas of research, namely contractual governance, relational norms, and control, have been set in a common context by interrelating them as the three main governance modes

  11. Outsourcing R&D

    DEFF Research Database (Denmark)

    Hsuan, Juliana; Mahnke, Volker

    2011-01-01

    Outsourcing R&D is an increasingly explored corporate practice. Extant research advanced our initial understanding of its increasing importance and benefits. While the associated literature has blossomed, the enthusiasm of R&D managers is tenured by an increasing realization of the possible......&D, suggest a simple, yet integrative model on the relation between outsourcing R&D and performance, and offer a research agenda that is instrumental in guiding companies’ process-management and design strategies when seeking to benefit from the outsourcing of R&D....

  12. ISM Approach to Model Offshore Outsourcing Risks

    Directory of Open Access Journals (Sweden)

    Sunand Kumar

    2014-07-01

    Full Text Available In an effort to achieve a competitive advantage via cost reductions and improved market responsiveness, organizations are increasingly employing offshore outsourcing as a major component of their supply chain strategies. But as evident from literature number of risks such as Political risk, Risk due to cultural differences, Compliance and regulatory risk, Opportunistic risk and Organization structural risk, which adversely affect the performance of offshore outsourcing in a supply chain network. This also leads to dissatisfaction among different stake holders. The main objective of this paper is to identify and understand the mutual interaction among various risks which affect the performance of offshore outsourcing.  To this effect, authors have identified various risks through extant review of literature.  From this information, an integrated model using interpretive structural modelling (ISM for risks affecting offshore outsourcing is developed and the structural relationships between these risks are modeled.  Further, MICMAC analysis is done to analyze the driving power and dependency of risks which shall be helpful to managers to identify and classify important criterions and to reveal the direct and indirect effects of each criterion on offshore outsourcing. Results show that political risk and risk due to cultural differences are act as strong drivers.

  13. Outsourcing to win.

    Science.gov (United States)

    Fink, Paul; Skeen, James

    2007-01-01

    The decision to outsource the manufacture of an entire device can be difficult, yet the advantages of this business strategy are huge. The important elements of the process are examined here so that companies can adopt this approach with confidence.

  14. Business Process Outsourcing

    Directory of Open Access Journals (Sweden)

    Doina FOTACHE

    2006-01-01

    Full Text Available Business Process Outsourcing (BPO is gaining widespread acceptance throughout the US, Europe, South America and Asia Pacific as the top executives of leading multinationals turn to outsourcing as a strategic management tool for improving corporate performance, profitability and shareholder value. BPO started to emerge a few years ago as follow-on to IT outsourcing. The concept is not new; BPO is the contracting of a specific business task. Outsourcing focuses on adding value typically to non-core and non-complex activities by buying in best practices and economies of scale. Because reduce costs, focus on core strategic activities and improve customer service, an increasing number of organizations in both the public and the private sector are looking toward BPO as a solution to their needs.

  15. Intelligent it outsourcing

    CERN Document Server

    Willcocks, Leslie

    2013-01-01

    Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these.IT and outsourcing continue to be problematic, not least because fundamental learning about this subject fails to be applied systematically, and because IT is inherently difficult to manage. The economics are not obvious and emerging technologies have to be addressed, therefore IT goes to the heart of many enterprises and interfaces with multiple business units and processes, and there are continuous skills shortages.Unfortunately complexities are not removed in outsourced situations where additional problems come into play, for example the supplier''s capabilities, whether the IT is right for an outsourcing solution, and whether the contract is robust but flexible enough to allow f...

  16. Moving Beyond Outsourcing

    DEFF Research Database (Denmark)

    Rai, Sudhanshu

    markets is the key driver. This does not imply that outsourcing will disappear but it does mean that firms will engage in globalization using innovative mix of business models and technical platforms. We discuss the implication of this slow transformation to co-creation of innovation for the global...... outsourcing industry. The key thesis of this paper is to discuss co-creation as a form of innovation and how such a form of innovation is likely to bring Indian companies rich dividends....

  17. Outsourcing Software quality

    OpenAIRE

    Kaur, Amanpreet

    2013-01-01

    The key factors which have led to a growing trend of outsourcing are:? Lack of expert-labor in some portions of the business process.? Availability of cheaper labor, whilst not comprising on the quality of output.? Ability and feasibility to concentrate on the other crucial business process.These factors have specifically contributed to most of the outsourced partnersacross different locations in the world. Expertise in communication capabilities,technical expertise and favorable financial pa...

  18. Outsourcing in libraries

    Directory of Open Access Journals (Sweden)

    Matjaž Žaucer

    1999-01-01

    Full Text Available Like other organisations more flexible libraries tend to conform to the changing environment as this is the only way to be successful and effective. They are expected to offer "more for less" and they are reorganising and searching the ways to reduce the costs. Outsourcing is one of possible solutions. The article deals with the possibilities of outsourcing in libraries, higher quality of their work eoneentrated on principal activities and gives some experienees in this field.

  19. Outsourcing in State Service Activity Outsourcing in State Service Activity

    OpenAIRE

    Ivan Kotliarov

    2012-01-01

    The article gives an analysis of the problem of outsourcing in public management of the RF. It clarifies the definition of the term of public services; proposes concepts of public service and public service product; discusses the hypothesis that outsourcing really can help improve the performance of the state structures by attracting external resources.Results: the resource and contact activities are most promising for outsourcing. However, outsourcing of government activities is associated w...

  20. Outsourcing in International Economic Relations

    Directory of Open Access Journals (Sweden)

    Yuriy Bilan

    2017-09-01

    Full Text Available Entities from different countries interact through various forms of international cooperation, integration, subcontracting, outsourcing to ensure competitive advantage, reduce costs and increase economic efficiency. The article is an analysis and synthesis of existing approaches to defining the essence of outsourcing research and its application in international. The article deals with the prerequisites of outsourcing as a new form of organization of business processes. There are investigated and classified approaches to defining the essence of outsourcing. The hierarchy of objectives and motives based on organization of outsourcing is built. The practice of outsourcing during implementation of international economic relations is studied. Specifically examined the dynamics of development of the outsourcing market. Studied leader countries which provide outsourcing services and major consumers of these services.

  1. Manufacturing Outsourcing A Knowledge Perspective

    CERN Document Server

    Rolstadås, Asbjørn; O'Sullivan, David

    2012-01-01

    All companies which reach a critical size are faced with outsourcing decisions that can increase the value of their products and services primarily through lower costs, greater reliability and improved efficiency. Successful outsourcing decisions have an important knowledge dimension, where the outsourcing professionals need to be supported by historical and contextual knowledge regarding their own products performance but also the performance of suppliers. Outsourcing in Manufacturing: the Knowledge Dimension explains in detail how a manager can acquire, create, transfer and use knowledge that optimizes their outsourcing decisions and improves the changes of marketplace success.              Outsourcing in Manufacturing: the Knowledge Dimension gives examples of the key decisions that needs to be taken by managers regarding effective outsourcing. Decisions are divided around the structural and infrastructural aspects of outsourcing and the key knowledge that needs to be managed to support good de...

  2. Polemik Hubungan Kerja Sistem Outsourcing

    OpenAIRE

    Nawawi, Nawawi

    2013-01-01

    Outsourcing practice is a contentious issue in Indonesia. Pro and contra against outsourcing practice among employers and workers has been increasing and becoming one of a major stumbling block for the establishment of healthy industrial relations in Indonesia. The legalization of outsourcing in the 2003 Labor Law provides legal basis for employers to minimize the risk of company's production cost by rearranging recruitment system through outsourcing. On the other hand, the implementation of ...

  3. Outsourcing R&D Modules of a New Developing Technology

    DEFF Research Database (Denmark)

    Pedersen, Jørgen Lindgaard; Perunovic, Zoran

    2004-01-01

    The paper explores some of the dimensions of the R&D processes: modularity, uncertainty and outsourcing. Ways to divide R&D effort into modules and to argue, either in direction of its modularity, or interdependency, are presented. Further on, uncertainties are segmented into the majors and minors......, and reasons to outsource R&D modules, in the light of these uncertainties, have been investigated. The R&D process has been observed from insulin technologies development over time....

  4. Outsourcing central banking

    DEFF Research Database (Denmark)

    Khoury, Sarkis Joseph; Wihlborg, Clas

    2005-01-01

    The literature on Currency Boards (CB) stops at the water edge in terms of dealing with the totality of the functions of a central bank. Monetary policy, and banking supervisioncan be "outsourced" in an open economy with substantial foreign direct investment (FDI)in the banking sector if political...... nationalism does not trump economic rationality. An orthodox CB renders the central banking function redundant in terms of interest rate and exchange rate determination. FDI in banking could perform the same role for the supervisory function of central banks. We use the case of Estonia to illustrate...... the feasibility of, and constraints on, outsourcing of central bank functions. A brief discussion of the Argentinian experience is used for contrast.Key words: Currency Board, Foreign Banks, Supervision, Regional Integration,outsourcing....

  5. Outsourcing and supplier learning

    DEFF Research Database (Denmark)

    Lema, Rasmus

    2012-01-01

    that learning from customers was important but insufficient for making the transition. Capability formation depended significantly on other channels and mechanisms outside or independent of outsourcing relationships. This paper shows how firms actively mobilised and combined internal and external sources......There is increasing agreement that Indian software firms are making the transition from competitive advantage based on low cost to competitive advantage based on innovation. However, there are few insights about how this transition process works. This paper seeks to bring together the outsourcing......, global value chains and firm capability literatures. It draws on empirical material focused on learning and innovation ‘events’ in Indian software firms – their inputs and sources – and makes headway in opening the ‘black box’ of supplier learning in outsourcing relationships. This paper suggests...

  6. Outsourcing CO2 Emissions

    Science.gov (United States)

    Davis, S. J.; Caldeira, K. G.

    2009-12-01

    CO2 emissions from the burning of fossil fuels are the primary cause of global warming. Much attention has been focused on the CO2 directly emitted by each country, but relatively little attention has been paid to the amount of emissions associated with consumption of goods and services in each country. This consumption-based emissions inventory differs from the production-based inventory because of imports and exports of goods and services that, either directly or indirectly, involved CO2 emissions. Using the latest available data and reasonable assumptions regarding trans-shipment of embodied carbon through third-party countries, we developed a global consumption-based CO2 emissions inventory and have calculated associated consumption-based energy and carbon intensities. We find that, in 2004, 24% of CO2 emissions are effectively outsourced to other countries, with much of the developed world outsourcing CO2 emissions to emerging markets, principally China. Some wealthy countries, including Switzerland and Sweden, outsource over half of their consumption-based emissions, with many northern Europeans outsourcing more than three tons of emissions per person per year. The United States is both a big importer and exporter of emissions embodied in trade, outsourcing >2.6 tons of CO2 per person and at the same time as >2.0 tons of CO2 per person are outsourced to the United States. These large flows indicate that CO2 emissions embodied in trade must be taken into consideration when considering responsibility for increasing atmospheric greenhouse gas concentrations.

  7. Outsourced pattern matching

    DEFF Research Database (Denmark)

    Faust, Sebastian; Hazay, Carmit; Venturi, Daniele

    2013-01-01

    In secure delegatable computation, computationally weak devices (or clients) wish to outsource their computation and data to an untrusted server in the cloud. While most earlier work considers the general question of how to securely outsource any computation to the cloud server, we focus...... that contain confidential data (e.g., health related data about patient history). Our constructions offer simulation-based security in the presence of semi-honest and malicious adversaries (in the random oracle model) and limit the communication in the query phase to O(m) bits plus the number of occurrences...

  8. Information Systems Outsourcing Relationship Model

    Directory of Open Access Journals (Sweden)

    Richard Flemming

    2007-09-01

    Full Text Available Increasing attention is being paid to what determines the success of an information systems outsourcing arrangement. The current research aims to provide an improved understanding of the factors influencing the outcome of an information systems outsourcing relationship and to provide a preliminary validation of an extended outsourcing relationship model by interviews with information systems outsourcing professionals in both the client and vendor of a major Australian outsourcing relationship. It also investigates whether the client and the vendor perceive the relationship differently and if so, how they perceive it differently and whether the two perspectives are interrelated.

  9. Defense Logistics: A Completed Comprehensive Strategy is Needed to Guide DOD’s In-Transit Visibility Efforts

    Science.gov (United States)

    2013-02-01

    Defense Logistics List of Abbreviations aRFID active radio frequency identification DOD Department of Defense RFID...The Navy and the Air Force each have their own Active Radio Frequency Identification ( aRFID ) Migration Program. These two programs are included...with the aRFID Program and the aRFID Infrastructure, respectively and are therefore not listed in the table. Appendix III: Comments from the

  10. Outsourcing to China.

    Science.gov (United States)

    Liu, Jacqueline

    2004-12-01

    To enhance competitive advantage in the face of increasing globalisation, companies need to consider moving certain operations to China, if they have not done so already. This article describes the evolving nature of outsourcing to China and what companies need to consider to be successful in this business model.

  11. BOT Outsourcing Contracts

    DEFF Research Database (Denmark)

    Ørberg Jensen, Peter D.; Petersen, Bent

    2012-01-01

    Build-operate-transfer (BOT) contracting has been widely usen in the engineering and construction industry, but has only recently been introduced in services industry domains. Notably, service provider firms from emerging markets have recently started offering BOT outsourcing contracts. In this p...

  12. Outsourcing Support Services.

    Science.gov (United States)

    McClure, James A.

    2000-01-01

    Successful outsourcing is a learning process demanding careful planning, commitment, and heavy communication. The process also requires a strong leadership and a cohesive school board ready to weather a cultural change. Service employee options, contractors' managerial expertise, increased efficiency, and partnership opportunities are possible…

  13. Outsourcing a paragrafy

    Czech Academy of Sciences Publication Activity Database

    Matejka, Ján

    2004-01-01

    Roč. 5, č. 4 (2004), s. 56-57 ISSN 1213-063X R&D Projects: GA AV ČR KJB7068402 Institutional research plan: CEZ:AV0Z7068917 Keywords : outsourcing * information society Subject RIV: AG - Legal Sciences

  14. Boo! Outsourcing from the Cataloging Perspective.

    Science.gov (United States)

    Hill, Janet Swan

    1998-01-01

    Examines long-accepted ways library cataloging departments have used outsourcing (cataloging records, card production, authority control, card filling, and retrospective conversion) and potential outsourcing activities (original cataloging, and copy cataloging). Discusses reasons why outsourcing is controversial. (PEN)

  15. Outsourcing decision factors in publicly owned electric utilities

    Science.gov (United States)

    Gonzales, James Edward

    Purpose. The outsourcing of services in publicly owned electric utilities has generated some controversy. The purpose of this study was to explore this controversy by investigating the relationships between eight key independent variables and a dependent variable, "manager perceptions of overall value of outsourced services." The intent was to provide data so that utilities could make better decisions regarding outsourcing efforts. Theoretical framework. Decision theory was used as the framework for analyzing variables and alternatives used to support the outsourcing decision-making process. By reviewing these eight variables and the projected outputs and outcomes, a more predictive and potentially successful outsourcing effort can be realized. Methodology. A survey was distributed to a sample of 323 publicly owned electric utilities randomly selected from a population of 2,020 in the United States. Analysis of the data was made using statistical techniques including the Chi-Square, Lambda, Spearman's coefficient of rank correlation, as well as the Hypothesis Test, Rank Correlation, to test for relationships among the variables. Findings. Relationships among the eight key variables and perceptions of the overall value of outsourced services were generally weak. The notable exception was with the driving force (reason) for outsourcing decisions where the relationship was strongly positive. Conclusions and recommendations. The data in support of the research questions suggest that seven of the eight key variables may be weakly predictive of perceptions of the overall value of outsourced services. However, the primary driving force for outsourcing was strongly predictive. The data also suggest that many of the sampled utilities did not formally address these variables and alternatives, and therefore may not be achieving maximal results. Further studies utilizing customer perceptions rather than those of outsourcing service managers are recommended. In addition, it is

  16. Outsourcing Contract Success: A Quality Management Perspective

    OpenAIRE

    Vanita Yadav; B.A. Metri

    2010-01-01

    Despite the phenomenal growth in outsourcing of various business functions like Enterprise Systems outsourcing, IT outsourcing, and Business Process outsourcing, there has been relatively less attention given to the high-risk area of outsourcing contracts. In this regard, contract has been the conventional medium for governing outsourcing relationships. This study aims to bring forward the importance of quality in the entire contracting process, involving contract planning, pre-contract negot...

  17. Developing a Framework for Measuring Outsourcing Performance

    OpenAIRE

    Farrell, Margaret

    2010-01-01

    Purpose: The popularity and growth in outsourcing has resulted in many different outsourcing arrangements, from strategic and business process outsourcing to selective and tactical outsourcing, on a national or global scale. Outsourcing is frequently considered a vital ingredient to corporate restructuring and business improvement initiatives. However, it is often treated as a fixed discreet event such as a make or buy decision. As the rational and strategic implications of outsourcing vary, ...

  18. THE OUTSOURCING DECISION: A STRATEGIC FRAMEWORK

    OpenAIRE

    Steven Globerman; Aidan Vining

    2004-01-01

    Outsourcing grew rapidly during the 1990s and has now become an accepted dimension of corporate strategy. While outsourcing continues to grow in importance, the nature and focus of outsourcing is evolving. Historically, most outsourcing took place in manufacturing industries, but it is now spreading rapidly within service industries. Whether in manufacturing or services, outsourcing is becoming increasingly cross- national and global. The growth of international outsourcing has accentuated co...

  19. Energy managing of outsourcing principle

    International Nuclear Information System (INIS)

    Uran, Vedran

    2004-01-01

    Outsourcing means ownership or rent, management and user transmission of one type of operation of a certain company whose core-business is not that to another company bearing that business as the core one. That kind of operation and management relationship among certain activities in this work paper is described between companies of public, services and industrial sector and outsourcing company for energy supply. Benefits and barriers of outsourcing company for energy supply in Croatia are discussed. (Author)

  20. International Outsourcing and Productivity Growth

    OpenAIRE

    Martin Falk; Yvonne Wolfmayr

    2008-01-01

    This study investigates the impact of international outsourcing to low? and high income countries on total factor productivity growth based on manufacturing industry data for 14 OECD countries from 1995 ? 2000. We find that the broad measure of international outsourcing of material inputs to low income countries is significantly negatively related to productivity growth. Furthermore, while the narrow measure of international outsourcing of materials is not significant, purchased services from...

  1. Technology transfer of dynamic IT outsourcing requires security measures in SLAs

    NARCIS (Netherlands)

    F. Dickmann (Frank); M. Brodhun (Maximilian); J. Falkner (Jürgen); T.A. Knoch (Tobias); U. Sax (Ulrich)

    2010-01-01

    textabstractFor the present efforts in dynamic IT outsourcing environments like Grid or Cloud computing security and trust are ongoing issues. SLAs are a proved remedy to build up trust in outsourcing relations. Therefore, it is necessary to determine whether SLAs can improve trust from the

  2. Outsourcing Innovation in Product Cycles

    OpenAIRE

    Chu, Hsiao-Lei

    2012-01-01

    In this quality-ladder product-cycles model, a southern firm can undertake innovation by collaborating with a northern firm through R&D outsourcing. Generally, I find that the initial steady-state scale of R&D outsourcing and the fraction of innovative tasks undertaken by southern labor through R&D outsourcing critically affect the results of comparative statics. Particularly, the friendly policy to promote R&D outsourcing may be beneficial for both of the North and the South only if the scal...

  3. Outsourcing: An Impact to Readiness?

    National Research Council Canada - National Science Library

    Robertson, Cynthia

    2000-01-01

    .... Our policies are leading us back to the use of contractors for battlefield support. We have expanded the historical definition and premise for outsourcing to privatization and commercialization...

  4. OUTSOURCING STRATEGIES. HOW TO FORMALIZE AND NEGOTIATE THE OUTSOURCING CONTRACT.

    Directory of Open Access Journals (Sweden)

    Meo Colombo Carlotta

    2011-07-01

    Full Text Available In the globalized economy multinational firms have given rise to local firms able to produce at a low cost and at acceptable quality levels. A growing number of firms have outsourced production and manufacturing activities of all types to these firms, not only to reduce production costs but also to make their organizational structures more streamlined and flexible. Outsourcing decisions, which originally were limited to production which had a modest technological content and was of marginal importance for the business in question, is increasingly adopted for activities which, requiring core competencies or belonging to the core business, were considered inseparable from the organization and thus not outsourceable. Gradually an outsourcing strategy has developed which has found it convenient to outsource even core competencies and functions, such as specialized manufacturing, which require a particular technology, marketing, product design, and the search for know-how (Prahalad and Hamel 1990: 79-91.Such an outsourcing strategy has a number of advantages, among which quality improvement, a greater focus on managing other core competencies, a greater flexibility and leverage regarding resources, along with the possibility of entering new markets, even ones with a high rate of development.This article analyzes the fundamental stages for an outsourcing strategy. It will demonstrate how, in order to achieve an outsourcing strategy, it is necessary to include outsourcing in the general strategy, gather suitable information for choosing the outsourcer, negotiate the contract with the supplier, choose the type of relationship to have with the supplier, and, finally, plan the transfer of activities and functions from the outsourcee to one or more outsourcers or providers.

  5. A Model for Outsourcing HRD

    Science.gov (United States)

    Simmonds, David; Gibson, Rebecca

    2008-01-01

    Purpose: The purpose of this paper is to provide an overview of approaches to outsourcing HRD in the UK. Design/methodology/approach: This paper employs semi-structured interviews and case studies. The research model was developed from a literature review. Findings: There are many problems associated with outsourcing any or all aspects of the HRD…

  6. Learning Paths to Offshore Outsourcing

    DEFF Research Database (Denmark)

    Maskell, Peter; Pedersen, Torben; Petersen, Bent

    A corporation’s offshore outsourcing may be seen as the result of a discrete, strategic decision taken in response to an increasing pressure from worldwide competition. However, empirical evidence of a representative cross-sector sample of international Danish firms indicates that offshore sourcing...... in low-cost countries is best described as a learning-by-doing process in which the offshore outsourcing of a corporation goes through a sequence of stages towards sourcing for innovation. Initially, a corporation’s outsourcing is driven by a desire for cost minimization. Over a period of time...... the outsourcing experience lessens the cognitive limitations of decision-makers as to the advantages that can be achieved through outsourcing in low-cost countries: the insourcer/vendor may not only offer cost advantages, but also quality improvement and innovation. The quality improvements that offshore...

  7. What's to Gain From Facilities Outsourcing?

    Science.gov (United States)

    EducationFM, 1998

    1998-01-01

    Presents two interviews in which university facilities managers discuss the pros and cons of outsourcing. Outsourcing is presented as one way to cut costs, but one expert warns that administrators may mistakenly use outsourcing as a temporary solution that entails few savings. Describes some of the reasons behind outsourcing and the challenges it…

  8. Outsourcing of experimental work

    DEFF Research Database (Denmark)

    Nielsen, Henrik

    2011-01-01

    With the development of new technologies for simultaneous analysis of many genes, transcripts, or proteins (the "omics" revolution), it has become common to outsource parts of the experimental work. In order to maintain the integrity of the research projects, it is important that the interphase...... between the researcher and the service is further developed. This involves robust protocols for sample preparation, an informed choice of analytical tool, development of standards for individual technologies, and transparent data analysis. This chapter introduces some of the problems related to analysis...

  9. Beneficiarte: outsourcing en beneficios

    OpenAIRE

    2013-01-01

    Beneficiarte es una empresa orientada a proveer servicios de outsourcing y administración de beneficios, con el fin de mejorar la productividad. En principio, todo aquello que recibe el empleado y que está destinado a remunerar su fuerza de trabajo es salario, pero la ley también permite realizar pagos al empleado que no son constitutivos de salario e incluso algunos permiten un alivio fiscal. A partir de la premisa anterior y el nuevo marco global, las empresas del nuevo milenio han venido ...

  10. Services outsourcing and innovation: an empirical investigation

    OpenAIRE

    Görg, Holger; Hanley, Aoife

    2009-01-01

    We provide a comprehensive empirical analysis of the links between international services outsourcing, domestic outsourcing, profits and innovation using plant level data. We find a positive effect of international outsourcing of services on innovative activity at the plant level. Such a positive effect can also be observed for domestic outsourcing of services, but the magnitude is smaller. This makes intuitive sense, as international outsourcing allows more scope for exploiting international...

  11. The effect of outsourcing activities selection on the benefits of outsourcing

    OpenAIRE

    Letica, Maja

    2016-01-01

    Activities that a company considers for outsourcing must meet certain criteria so that the decision to outsource these activities could be justified. Based on this, the assumption is that the decision on activities to outsource should lead to creating more benefits of outsourcing for a company. According to the relevant literature, wherever outsourcing is approached strategically, the evaluation of activities to be outsourced is the foundation of future success. In accordance with this, this ...

  12. A cost benefit analysis of outsourced laboratory services.

    Science.gov (United States)

    Bowers, J A

    1995-11-01

    As healthcare moves toward increased capitation, hospital administrators must be aware of all costs associated with patient services. This article describes the cost benefit analysis process used by northern Indiana hospital consumers during 1994-1995 to evaluate a local laboratory service outsource provider, South Bend Medical Foundation (SBMF). In an effort to meet the best interests of the community at large, three competing hospitals, medical leadership, and the local outsource provider joined forces to ensure that cost effective quality services would be provided. Laboratory utilization patterns for common DRGs were also analyzed. The team created a reconfiguration analysis to help develop benchmark figures for consideration in future contract negotiations.

  13. OUTSOURCING STRATEGIES. HOW TO FORMALIZE AND NEGOTIATE THE OUTSOURCING CONTRACT.

    OpenAIRE

    Meo Colombo Carlotta; Pellicelli Michela

    2011-01-01

    In the globalized economy multinational firms have given rise to local firms able to produce at a low cost and at acceptable quality levels. A growing number of firms have outsourced production and manufacturing activities of all types to these firms, not only to reduce production costs but also to make their organizational structures more streamlined and flexible. Outsourcing decisions, which originally were limited to production which had a modest technological content and was of marginal i...

  14. REALIZING LEGAL PROTECTION FOR OUTSOURCING WORKERS THROUGH EMPLOYMENT SETTING SYNCHRONIZATION

    Directory of Open Access Journals (Sweden)

    Khairani

    2015-10-01

    Full Text Available Debating on the outsourcing existence in Law No.13 of 2003 regarding to Labor, is still continuing even though there has been a decision of Indonesia Constitutional Court (MK who stated the rules that the content of Article 65 paragraph (7 and Article 66 paragraph (2 has been outlawed. The problems of this research are: How is the outsourcing concept of regulating in the labor law and the regulation of the labor minister No. 19 of 2012; and What effort to keep the outsourcing arrangement can provide legal protection for workers? This research use juridical normative method. The research finds that some of the concept is in contradiction with the 1945 constitution and another Law which is related to the protection of labor, and even with the other articles that exists in the Labor Law itself so thats the norm contains contradictio adconceptio. Therefore, the system of outsourcing that will be regulated should consider the principles of goof outsourcing governance. They are: legal protection, non-discrimination, worker as the subject not as an object, benefit and welfare, sustainable working relation, and the shifting of protection to the labor.

  15. Data management in maintenance outsourcing

    International Nuclear Information System (INIS)

    Murthy, D.N.P.; Karim, M.R.; Ahmadi, A.

    2015-01-01

    Most businesses view maintenance as tasks carried out by technicians and the data collected is mostly cost related. There is a growing trend towards outsourcing of maintenance and the data collection issues are not addressed properly in most maintenance service contracts. Effective maintenance management requires proper data management - data collection and analysis for decision-making. This requires a proper framework and when maintenance is outsourced it raises several issues and challenges. The paper develops a framework for data management when maintenance is outsourced and looks at a real case study that highlights the need for proper data management. - Highlights: • Framework for data management in maintenance outsourcing. • Black-box to grey-box approaches for modelling. • Improvements to maintenance decision-making. • Case study to illustrate the approaches and the shortcomings in data collection

  16. Outsourcing. The Concept

    Directory of Open Access Journals (Sweden)

    Victor-Adrian TROACĂ

    2012-06-01

    Full Text Available In the last two decades, an economic phenomenon took place, phenomenon characterized by the transfer of manufacturing activity from the developed countries to those in developing process. This practice can be considered as the response found by the large companies to the problem of production costs that were in a continuous rising, concomitant with the rising of living standards and remuneration.This paper aims to analyze the concept of outsourcing in terms of its evolution, but also in terms of incentives, ups and downs associated with the concept. On the other hand, this paper seeks to capture the fundamentals of this concept veracity and whether it could be implemented in the public service.

  17. Outsourcing/Offshoring Insights

    DEFF Research Database (Denmark)

    Tate, Wendy; Bals, Lydia

    2017-01-01

    Findings: Both the geographical and governance dimensions are part of the rightshoring decision which is an important conceptual foundation for this special issue, as it invited insightful pieces on all of these phenomena (e.g. outsourcing, insourcing, offshoring, reshoring), acknowledging...... for future research out of the six papers are summarized in Table III. There is ample opportunity to further shed light on these suggestions as well as to cover parts of the “rightshoring” framework presented, that remain less covered here (e.g. insourcing and/or reshoring). Practical implications: The array...... of potential “rightshoring” options fosters clarity about the phenomena studied and their implications. The main practical implications of the six papers are summarized in Table II. Originality/value: The overall conceptual framework highlights the positioning of the final papers included into the special...

  18. The effect of outsourcing activities selection on the benefits of outsourcing

    Directory of Open Access Journals (Sweden)

    Maja Letica

    2016-12-01

    Full Text Available Activities that a company considers for outsourcing must meet certain criteria so that the decision to outsource these activities could be justified. Based on this, the assumption is that the decision on activities to outsource should lead to creating more benefits of outsourcing for a company. According to the relevant literature, wherever outsourcing is approached strategically, the evaluation of activities to be outsourced is the foundation of future success. In accordance with this, this paper investigates if activities to outsource that meet the outsourcing criteria to a greater degree affect the benefits of outsourcing for a company. In conducted empirical research survey, connection between the selection of activities and benefits of outsourcing for the companies in Bosnia and Herzegovina has not been established. Contribution of this paper is in examining theoretical dogmas about activity – outsourcing relationship in B&H companies practice.

  19. Outsourcing Operational Logistics: Buyer Beware

    Science.gov (United States)

    2003-05-16

    This logistics system takes far too many people to conduct support missions and does not provide the desired customer performance in terms of...FINAL 3. DATES COVERED (From - To) 4. TITLE AND SUBTITLE 5a. CONTRACT NUMBER OUTSOURCING OPERATIONAL LOGISTICS: BUYER BEWARE (U) 5b. GRANT NUMBER 5c...Form 298 (Rev. 8-98) 1 (Unclassified Paper) NAVAL WAR COLLEGE Newport, R.I. OUTSOURCING OPERATIONAL LOGISTICS: BUYER BEWARE By LAMONT WOODY Lieutenant

  20. Outsourcing, Unemployment and Welfare Policy

    OpenAIRE

    Christian Keuschnigg; Evelyn Ribi

    2007-01-01

    Outsourcing of labor intensive activities challenges the welfare state and undermines the protection of low-skilled workers. The stylized facts are that profits are concentrated among the high-skilled, involuntary unemployment is mostly among the low-skilled, and private unemployment insurance is missing. This paper analyzes the effectiveness of redistribution and insurance policies when heterogeneous firms can outsource labor intensive components to low-wage economies. The main results are: ...

  1. [Outsourcing of clinical laboratory department].

    Science.gov (United States)

    Murai, T

    2000-03-01

    Recently, to improve financial difficulties at various hospitals, outsourcing of the laboratory department is be coming more wide spread. At the department of clinical pathology of St. Luke's International Hospital, the system, so called, "Branch labo" which is one of the outsourcing laboratory conditions, was adopted in March 1999. In this reports. We described the decision procedure for accepting the situation and the circumstances of operation.

  2. Recruitment process outsourcing and organisational culture, connecting the dots

    OpenAIRE

    Masinovic, Dinka

    2010-01-01

    Outsourcing has been around for over twenty years and is still growing, while outsourcing of recruitment is a relatively new phenomenon. Organisations outsource primarily because of the cost benefit and time saving, since there are also several reasons to outsource, there are also several types of outsourcing. Business process outsourcing is when an organisation outsources a whole business process such as Human Resources, which Recruitment Process Outsourcing is a part of. Recruitment Process...

  3. Outsourcing Introduction in Production Enterprises

    Directory of Open Access Journals (Sweden)

    Mikhail N. Dudin

    2013-01-01

    Full Text Available In the modern period of competition size and nature change, becoming international in nature, the sustainable development of Russia is of high priority. The most important factor in ensuring sustainable development of the country is the increase of economic entities efficiency and competitiveness through the use of innovative management tools.Aaldersom R., E. Andersonom, S. Wilson, M. Donnellan, E. Jordan, B. Trinkl, JB Heywood and a number of other foreign theorists and practitioners considered outsourcing problems as an innovative tool to improve the efficiency of entities operation. Despite the fact that outsourcing is a relatively new subject of research in the Russian management literature, comprehensive works by B. Anikin, S. Baranenko, S. Kalendzhyan, N. Lyasnikova, E.Platonovoy, I. Rudoy, V. Sinyaeva, etc. have been developed.The abundance of research denotes the importance and topicality of the problem. The article deals with the theoretical and methodological aspects of outsourcing, identifies opportunities of outsourcing use as a tool for the development of strategic competitiveness and sustainability of the national economic entities.The features of efficient interaction between the customer and the contractor in the process of business workflow process delivery for outsourcing are examined and the sequence of relations formation and development between outsourcing subjects is justified.

  4. Successful Information Technology Outsourcing: A Case Study on How a U.S.-Based Company Achieves Success

    Science.gov (United States)

    Daluisio, Stephen C.

    2014-01-01

    In the late 1980s, the Eastman Kodak company initiated what would become one of the biggest trends in information technology (IT): outsourcing. IT outsourcing (ITO) allows a company to focus on the services that will differentiate it from its competitors and farm out nondifferentiating services. ITO has grown from the initial landmark effort at…

  5. The Evolution Process on Information Technology Outsourcing Relationship

    Directory of Open Access Journals (Sweden)

    Duan Weihua

    2017-01-01

    Full Text Available Information technology outsourcing relationship is one of the key issues to IT outsourcing success. To explore how to manage and promote IT outsourcing relationship, it is necessary to understand its evolution process. Firstly, the types of IT outsourcing based on relationship quality and IT outsourcing project level will be analyzed; Secondly, two evolution process models of IT outsourcing relationship are proposed based on relationship quality and IT outsourcing project level, and the IT outsourcing relationship evolution process is indicated; Finally, an IT outsourcing relationship evolution process model is developed, and the development process of IT outsourcing relationship from low to high under the internal and external power is explained.

  6. Information technology: management issues in outsource contracts.

    OpenAIRE

    2008-01-01

    This study concerns the investigation of management issues within information technology outsourcing contracts. The information technology outsourcing life cycle is used as the flow structure for the investigation. The associated user expectations that occur in each of the phases of the information technology outsourcing life cycle are identified. Following the identification of the management and user expectation issues in each phase of the outsource life cycle, the “Coetzee solution framewo...

  7. Outsourcing, public Input provision and policy cooperation

    OpenAIRE

    Aronsson, Thomas; Koskela, Erkki

    2009-01-01

    This paper concerns public input provision as an instrument for redistribution under international outsourcing by using a model-economy comprising two countries, North and South, where firms in the North may outsource part of their low-skilled labor intensive production to the South. We consider two interrelated issues: (i) the incentives for each country to modify the provision of public input goods in response to international outsourcing, and (ii) whether international outsourcing justifie...

  8. Logistics Outsourcing : Current state of the market of outsourcing logistics services

    OpenAIRE

    Odnokonnaya, Marina

    2017-01-01

    In this thesis the market of outsourcing logistics services was studied. The thesis is divided into three major parts. First part regards the outsourcing itself: types of outsourcing, reasons to outsource, activities that company may outsource, possible risks, consequences and decision-making process. The second part concerns providers: types of providers, parameters for choosing the right provider, the decision-making process in terms of choosing provider and management of relationships with...

  9. Managing Risks in Business Critical Outsourcing : A Perspective from the Outsourcer and the Supplier

    OpenAIRE

    Malmgren, Mike

    2010-01-01

    Companies are increasingly outsourcing business critical activities to suppliers of outsourcing services. As the complexity and business  criticality of the outsourced activities increases, the risk of poor performance increases. This thesis studies large scale outsourcing in the telecom industry where a recent trend is to transfer the development, operation and maintenance of the telecom infrastructure to telecom equipment suppliers. The significance of this type of outsourcing is that the o...

  10. Outsourcing in American Libraries--An Overview.

    Science.gov (United States)

    Bordeianu, Sever; Benaud, Claire-Lise

    1997-01-01

    Discusses the state of outsourcing in American libraries. Highlights include objectives (to reduce cost, increase the quality of service, and achieve a better price/performance objective); operations that can be outsourced; pros and cons; changes in the way library personnel view their work; outsourcing in special, public, academic, and federal…

  11. Collegiate Cyber Defense Competition Effort

    Science.gov (United States)

    2018-03-01

    grade by Applied Visions personnel. The CIAS also worked with Pacific Northwest National Labs to create a substation, control center, and plant ...center network, substation, and plant network were housed behind a Juniper firewall so that the plant network and substation were only accessible...will not provide copies of their actual network traffic to anyone. On the rare occasions traffic logs are shared, they are typically heavily modified

  12. Has Outsourcing/Contracting Out Saved Money and/or Improved Service Quality? A Vote-Counting Analysis

    OpenAIRE

    Bourbeau, John Allen

    2004-01-01

    Most privatization literature, of which outsourcing/contracting out is a sub-set, discusses: 1) localized anecdotes of how organizations privatized; 2) privatization's history; 3) its types; and/or 4) its pros and cons. What is missing is a methodologically defensible, comprehensive, macro-view of whether or not outsourcing has saved money and/or improved service quality. Using the vote-counting analytical procedure, this dissertation provides one comprehensive view by analyzing and combin...

  13. The Evolution Process on Information Technology Outsourcing Relationship

    OpenAIRE

    Duan Weihua

    2017-01-01

    Information technology outsourcing relationship is one of the key issues to IT outsourcing success. To explore how to manage and promote IT outsourcing relationship, it is necessary to understand its evolution process. Firstly, the types of IT outsourcing based on relationship quality and IT outsourcing project level will be analyzed; Secondly, two evolution process models of IT outsourcing relationship are proposed based on relationship quality and IT outsourcing project level, and the IT ou...

  14. Levels of Outsourcing and Offshoring

    DEFF Research Database (Denmark)

    Madsen, Erik Skov; Slepniov, Dmitrij

    2011-01-01

    The purpose of this paper is to examine the evolution of offshoring and outsourcing over time and highlight strategic considerations underpinning this process in companies. On the basis of four case studies of Danish and German industrial companies, this paper develops a holistic framework...... conceptualizing various levels of outsourcing and offshoring as well as factors driving the transition between these levels. The framework adds to better understanding of the process and challenges the linear nature of it and suggests that ‘backsourcing’ and repatriation of activities should receive more...

  15. Service outsourcing with process views

    NARCIS (Netherlands)

    Eshuis, H.; Norta, A.H.; Kopp, O.; Pitkänen, E.

    2015-01-01

    Service outsourcing is a business paradigm in which an organization has a part of its business process performed by a service provider. Process views are pivotal to support this way of working. A process view shields secret or irrelevant details from a private business process, thus allowing an

  16. Lego Group: An Outsourcing Journey

    DEFF Research Database (Denmark)

    Larsen, Marcus Møller; Pedersen, Torben; Slepniov, Dmitrij

    2010-01-01

    , the management had, among many initiatives, decided to offshore and outsource a major chunk of its production to Flextronics. In this pursuit of rapid cost-cutting sourcing advantages, the LEGO Group planned to license out as much as 80 per cent of its production besides closing down major parts...

  17. AGILE DRAFTING OF OUTSOURCING CONTRACTS

    DEFF Research Database (Denmark)

    Schlichter, Bjarne Rerup; Storgaard, Kristian

    2015-01-01

    and in several parallel tracks using different competencies. By the use of an illustrative case-study, this paper explores how scrum can be applied to enhance the process of drafting outsourcing contracts. The analysis indicates that the use of an agile method, such as Scrum, can be beneficial in this context...

  18. Guidelines for Outsourcing Remote Access.

    Science.gov (United States)

    Hassler, Ardoth; Neuman, Michael

    1996-01-01

    Discusses the advantages and disadvantages of outsourcing remote access to campus computer networks and the Internet, focusing on improved service, cost-sharing, partnerships with vendors, supported protocols, bandwidth, scope of access, implementation, support, network security, and pricing. Includes a checklist for a request for proposals on…

  19. The role of outsourcing in the mechanism of economic security activities of cluster formations

    Directory of Open Access Journals (Sweden)

    T. I. Ovchinnikova

    2016-01-01

    Full Text Available The article considers the concept of “outsourcing”, “economic safety’, “cluster formation”. Outsourcing is defined as external influences that contribute to the effective operation of the enterprise. The economic essence of "outsourcing" in the research and domestic practice, which has hitherto manifested itself only as a method of attracting temporary workers in the field. On the example of the dairy industry is studied safe operation as sustainable, and competitive Bozrikova their behavior with regard to outsourcing. Studied the differences of the processes of cooperation, subcontracting and clustering. Stated that cooperation and subcontracting are the component parts outsourcing, which covers the process of production or provision of services; the outsourcing justifies: the transfer of technical functions or business processes, and thus part of the risks transferred to the outsourcing provider. An example of adaptive modeling outsourcing, suggesting that in the future, the projected volume of production, processing and sales of dairy products manufactured by the enterprises of dairy industry of the Voronezh region belonging to a cluster will be reduced through the introduction of a mechanism of outsourcing. It proves that the risk of bankruptcy of enterprises on the basis of adaptive models. The application of the mechanism of outsourcing in order to increase the economic security, in particular, such of its functions as the transmission of external organizations not only certain social functions (such as the use of temporary workers, but also the activities of the business processes to optimize all kinds of resources and concentration of efforts on the core activities of each company within the cluster APK. Analysis conducted by the authors suggests: in the future, the projected volume of production, processing and sales of dairy products manufactured by the enterprises of agriculture, dairy production and trade of the Voronezh

  20. R&D outsourcing contract for the unverified value of tacit knowledge sharing

    Directory of Open Access Journals (Sweden)

    Han Song

    2015-11-01

    Full Text Available Purpose: The purpose of this paper is to provide a R&D outsourcing contract design framework to incent R&D outsourcing service providers sharing tacit and explicit knowledge. Design/methodology/approach: The author uses the principal-agent theory to builds multitask principal-agent model which focuses on two cases. One case is that the effort costs of explicit and tacit knowledge sharing are complementary, but another is the effort costs are substitutable. Findings: It was found that when the effort costs of explicit and tacit knowledge sharing are mutually complementary the multitask R&D outsourcing contract can incent tacit knowledge sharing. Moreover, the multitask R&D outsourcing contract can motivate the effort of explicit knowledge sharing to achieve system optimization, but it fails to motivate the effort of tacit knowledge sharing to achieve system optimization. Research limitations/implications: In this paper we only consider that the outsourcing relationship is short-term, so the multitask R&D outsourcing contract is formal. In fact, the outsourcing relationship may be long-term, so the multitask R&D outsourcing contract is informal. In the long-term cooperation the buyer can promise some reward which cannot be verified by court. service providers choose to trust the promise of the buyer first. Once the buyer don’t fulfill the promise, they not only lose the trust of service providers in this cooperation, but also lose social trust and are seen as dishonest enterprises. Practical implications: Our study provides a theoretical model for formulating an effective R&D outsourcing contract and promoting the transfer of explicit and tacit knowledge sharing. Originality/value: The paper extends prior literature by designing multitask R&D outsourcing contract to share the tacit knowledge. We not only consider the cost of substitution relationship between tacit knowledge and explicit knowledge, but also considered the cost of

  1. Outsourcing in public hospitals: a Greek perspective.

    Science.gov (United States)

    Moschuris, Socrates J; Kondylis, Michael N

    2006-01-01

    The purpose of this research is to investigate the extent of outsourcing, the decision-making process, the impact of outsourcing, and the future trend of outsourcing in public hospitals in Greece. A survey instrument was designed and mailed to a random sample of 100 public hospitals in Greece and 43 usable questionnaires were received, representing a response rate of 43 percent. The survey instrument focused on the extent to which public hospitals outsource services, the decision-making process for choosing an external service provider, the impact of outsourcing, and the future trend of outsourcing in public healthcare organisations. Public hospitals in Greece outsource a variety of activities. Cost savings and customer satisfaction are the main factors affecting the outsourcing decision. The cooperation with a contract service provider has led to significant improvement in service quality levels. Most users are satisfied with the performance of these companies and believe that there will be an increase in the usage of these services in the future. It provides a decision-making framework regarding outsourcing in public healthcare organisations. This research fills the gap in the area of outsourcing in public hospitals in Greece.

  2. Competition, Speculative Risks, and IT Security Outsourcing

    Science.gov (United States)

    Cezar, Asunur; Cavusoglu, Huseyin; Raghunathan, Srinivasan

    Information security management is becoming a more critical and, simultaneously, a challenging function for many firms. Even though many security managers are skeptical about outsourcing of IT security, others have cited reasons that are used for outsourcing of traditional IT functions for why security outsourcing is likely to increase. Our research offers a novel explanation, based on competitive externalities associated with IT security, for firms' decisions to outsource IT security. We show that if competitive externalities are ignored, then a firm will outsource security if and only if the MSSP offers a quality (or a cost) advantage over in-house operations, which is consistent with the traditional explanation for security outsourcing. However, a higher quality is neither a prerequisite nor a guarantee for a firm to outsource security. The competitive risk environment and the nature of the security function outsourced, in addition to quality, determine firms' outsourcing decisions. If the reward from the competitor's breach is higher than the loss from own breach, then even if the likelihood of a breach is higher under the MSSP the expected benefit from the competitive demand externality may offset the loss from the higher likelihood of breaches, resulting in one or both firms outsourcing security. The incentive to outsource security monitoring is higher than that of infrastructure management because the MSSP can reduce the likelihood of breach on both firms and thus enhance the demand externality effect. The incentive to outsource security monitoring (infrastructure management) is higher (lower) if either the likelihood of breach on both firms is lower (higher) when security is outsourced or the benefit (relative to loss) from the externality is higher (lower). The benefit from the demand externality arising out of a security breach is higher when more of the customers that leave the breached firm switch to the non-breached firm.

  3. Outsourcing the Air Force Mission: A Strategy for Success

    National Research Council Canada - National Science Library

    Palmby, William G

    2006-01-01

    ... has become more dependent on outsourcing. Not only has the number of outsourced positions and functions increased, but also the Air Force has expanded the scope of outsourced functions to include many that significantly affect the success...

  4. Coping with cultural and maturity inequality in offshore outsourcing

    DEFF Research Database (Denmark)

    Hertzum, Morten; Pries-Heje, Jan

    2009-01-01

    Many companies consider and undertake outsourcing of their software-development activities. Often information systems development is outsourced to vendors in different cultures or with a different level of software-process maturity. Recommendations for managing such outsourcing arrangements...

  5. The Stages of Implementing the Accounting Outsourcing

    Directory of Open Access Journals (Sweden)

    Liakhovych Halyna I.

    2017-04-01

    Full Text Available The article is aimed at substantiating the procedure for implementing the accounting outsourcing, determining its stages and phases, and to address the problematic issues that arise through the main phases. The general sequence of outsourcing of accounting functions has been disclosed. It has been proposed to allocate preparatory, technological and performance stages in the course of the accounting outsourcing process. It has been found that determining the procedure and organization of the transition to accounting outsourcing is crucial in ensuring its efficiency, so that greater emphasis is placed on the first stage. A sequence of actions in the substantiation of choice for outsourcing as a form of accounting organization has been determined. The list of criteria of choice from the enterprises-outsourcers for accounting record-keeping has been clarified.

  6. Human Resource Outsourcing: Lesson from Multinational Enterprises

    Directory of Open Access Journals (Sweden)

    Hasliza Abdul Halim

    2011-03-01

    Full Text Available This paper examines the consequence of the organization internalization on the practice of human resource (HR outsourcing among manufacturing organizations. The assumption is that HR outsourcing is perceived as an innovative practice and that multinational enterprise (MNEs will employ this practice more than local organizations. The data was gathered from survey questionnaires of 232 manufacturing organizations. Of the sample, 113 organizations engaged with HR outsourcing, and 71 are MNEs that partially outsource their HR functions. The findings reveal that HR outsourcing among MNEs is used to a greater extent than local organizations. A significant difference is found in the extent of outsourcing payroll, benefits, training and recruitment between MNEs and in local organizations.

  7. Strategies for successful revenue cycle outsourcing.

    Science.gov (United States)

    Lisowski, Duane A; Sanderson, Brian

    2013-09-01

    Revenue cycle outsourcing can offer hospitals and health systems many advantages, including cost savings and revenue gains, but it also carries risks. Some organizations may choose to outsource revenue cycle to third-party service providers; others may opt to develop internal centers of excellence. Hospitals and health systems should consider IT system compatibility, payment arrangements, and incentive and value alignment when selecting an outsourcing partner.

  8. Risks and Audit Objectives for IT Outsourcing

    OpenAIRE

    Claudiu BRANDAS

    2010-01-01

    In the recent years, as a result of globalization, internet and IT progress, the outsourcing of IT services has seen an exponential growth. As a result more and more companies decide to outsource, partially or totally, their IT services. Nevertheless, the outsourcing process exposes both clients and service providers to a series of risks that can seriously affect their activities. Managing these risks by improving the quality and efficiency of internal control has made the ITO audit a necessa...

  9. Threats and opportunities for information systems outsourcing

    CSIR Research Space (South Africa)

    Smuts, H

    2015-10-01

    Full Text Available Reference Inadequate or weak contract management, fuzzy focus [16, 30, 50, 58, 62, 64] Inadequate process (“how”) e.g. inadequate planning [16, 17, 30, 36, 57] Poor management of contractors and lack of governance [16, 17, 30, 46, 61, 64, 71... decision-making cycles, lack of proper programme management and disempowered outsource programme team members. Threats in the outsourcing process and the management of the outsourcing contract may result in poor management of contractors, a lack...

  10. Outsourcing software development offshore making IT work

    CERN Document Server

    Gold, Tandy

    2004-01-01

    THE OFFSHORE IMPERATIVECrunching the Offshore Numbers: What the Financials PortendWelcome to the Definitive Guide on Offshore OutsourcingSetting the Stage: The Compelling Offshore StoryOffshore Outsourcing versus Traditional IT OutsourcingChallenges of Offshore OutsourcingChapter SummaryGetting Started in OffshoreExecutive Support and Communications: The Key to SuccessA Look at an Example of Enlightened Leadership: Handling Employee Impact at a Northeast Utilities CompanyWell-Planned and Executed Communications: A Critical Success Factor for Offshore Program InitiationEstablishing the Offshore

  11. Calculation of the efficiency of accounting outsourcing

    Directory of Open Access Journals (Sweden)

    H.I. Liakhovych

    2018-04-01

    Full Text Available To ensure the best performance, enterprises pass on individual business processes for outsourcing. However, the implementation of this step requires an assessment of the effectiveness of such actions. The purpose of the article is to analyze the approaches to assessing the effectiveness of accounting outsourcing and to develop proposals for its methodology, taking into account the main goal of reducing transaction costs. The article defines the composition of the elements of the cost of maintaining accounting in the enterprise. It is proved that the efficiency of accounting outsourcing should be considered in two aspects: 1 it is related to economic efficiency (saving of internal resources of the enterprise due to the transfer of business processes for accounting on outsourcing; 2 is related to the efficiency of the outsourcer's work and the uninterrupted functioning of the enterprise that has taken advantage of outsourcing services. In order to assess the efficiency of the company's services, the outsourcer proposes to use a methodology that takes into account the indicators: the timeliness of the execution of works and the provision of services in accordance with the terms of the contract on outsourcing; completeness of performance of works and provision of services in accordance with the terms of the contract on outsourcing.

  12. Outsourcing as an Airline Strategy

    Science.gov (United States)

    Rutner, Stephen M.; Brown, John H.

    1999-01-01

    Since the deregulation of the airline industry, carriers have searched for any method to improve their competitive position. At the same time, there has been a growth in the use of Third Party Logistics throughout corporate America. This paper presents an overview of the Third Party Logistics system of outsourcing and insourcing within the airline industry. This discussion generated a number of propositions, possible future scenarios and opportunities for empirical testing.

  13. A SUPPLIER SELECTION MODEL FOR SOFTWARE DEVELOPMENT OUTSOURCING

    Directory of Open Access Journals (Sweden)

    Hancu Lucian-Viorel

    2010-12-01

    Full Text Available This paper presents a multi-criteria decision making model used for supplier selection for software development outsourcing on e-marketplaces. This model can be used in auctions. The supplier selection process becomes complex and difficult on last twenty years since the Internet plays an important role in business management. Companies have to concentrate their efforts on their core activities and the others activities should be realized by outsourcing. They can achieve significant cost reduction by using e-marketplaces in their purchase process and by using decision support systems on supplier selection. In the literature were proposed many approaches for supplier evaluation and selection process. The performance of potential suppliers is evaluated using multi criteria decision making methods rather than considering a single factor cost.

  14. Collection development and outsourcing in academic health sciences libraries: a survey of current practices.

    Science.gov (United States)

    Blecic, D D; Hollander, S; Lanier, D

    1999-04-01

    Academic health sciences libraries in the United States and Canada were surveyed regarding collection development trends, including their effect on approval plan and blanket order use, and use of outsourcing over the past four years. Results of the survey indicate that serials market forces, budgetary constraints, and growth in electronic resources purchasing have resulted in a decline in the acquisition of print items. As a result, approval plan use is being curtailed in many academic health sciences libraries. Although use of blanket orders is more stable, fewer than one-third of academic health sciences libraries report using them currently. The decline of print collections suggests that libraries should explore cooperative collection development of print materials to ensure access and preservation. The decline of approval plan use and the need for cooperative collection development may require additional effort for sound collection development. Libraries were also surveyed about their use of outsourcing. Some libraries reported outsourcing cataloging and shelf preparation of books, but none reported using outsourcing for resource selection. The reason given most often for outsourcing was that it resulted in cost savings. As expected, economic factors are driving both collection development and outsourcing practices.

  15. To outsource or not to outsource: Examining the effects of outsourcing IT functions on financial performance in hospitals.

    Science.gov (United States)

    Menachemi, Nir; Burkhardt, Jeffrey; Shewchuk, Richard; Burke, Darrell; Brooks, Robert G

    2007-01-01

    Outsourcing of information technology (IT) functions is a popular strategy with both potential benefits and risks for hospitals. Anecdotal evidence, based on case studies, suggests that outsourcing may be associated with significant cost savings. However, no generalizable evidence exists to support such assertions. This study examines whether outsourcing IT functions is related to improved financial performance in hospitals. Primary survey data on IT outsourcing behavior were combined with secondary data on hospital financial performance. Regression analyses examined the relationship between outsourcing and various measures of financial performance while controlling for bed size, average patient acuity, geographic location, and overall IT adoption. Complete data from a total of 83 Florida hospitals were available for analyses. Findings suggest that the decision to outsource IT functions is not related to any of the hospital financial performance measures that were examined. Specifically, outsourcing of IT functions did not correlate with net inpatient revenue, net patient revenue, hospital expenses, total expenses, cash flow ratio, operating margin, or total margin. In most cases, IT outsourcing is not necessarily a cost-lowering strategy, but instead, a cost-neutral manner in which to accomplish an organizational strategy.

  16. Strategic Defense Initiative Overview

    National Research Council Canada - National Science Library

    1990-01-01

    ... to Third World and other nations. I will then discuss the scope of the SDI effort, the evolving strategic defense system architectures and theater defense, our compliancy with the ABM Treaty, technology spinoffs resulting from SDI...

  17. Managing change in IT outsourcing arrangements

    NARCIS (Netherlands)

    Plugge, A.G.

    2011-01-01

    Few studies in the field of IT outsourcing relations include the view of providers. Previous research has identified the lack of sustainability in service performance as a recurring problem, e.g. the continuous delivery of high quality services over time. It can be argued that IT outsourcing

  18. Constructing process views for service outsourcing

    NARCIS (Netherlands)

    Eshuis, H.; Norta, A.H.; Shin, S.Y.; Ossowski, S.

    2009-01-01

    Service outsourcing is a business paradigm in which an organization has a part of its business process performed by a service provider. The outsourced service can be specified in a public process view, which shields secret or irrelevant details from the internal business process of the provider.

  19. Understanding transition performance during offshore IT outsourcing

    NARCIS (Netherlands)

    E. Beulen (Erik); V. Tiwari (Vinay); H.W.G.M. van Heck (Eric)

    2011-01-01

    textabstractPurpose - Within an IT outsourcing relationship, transition represents a critical and complex phase that starts immediately after contract signing. Transition involves handing over outsourced activities from client firm to service provider firm and accompanies a new way of operating. The

  20. Critical Review--Outsourcing: A Paradigm Shift.

    Science.gov (United States)

    Kakabadse, Nada; Kakabadse, Andrew

    2000-01-01

    Discusses trends in outsourcing, provision of goods and services to an organization that were previously delivered in house. Addresses outsourcing in the public sector, advantages and disadvantages, implications for human resource development, and the shift to the new "psychological contract" between employers and employees. (Contains…

  1. Governance Mechanisms in Information Technology Outsourcing

    Science.gov (United States)

    Ravindran, Kiron

    2010-01-01

    While the dominance of Information Technology Outsourcing (ITO) as a sourcing strategy would seem to indicate successful and well-informed practice, frequent examples of unraveled engagements highlight the associated risks. Successful instances of outsourcing suggest that governance mechanisms effectively manage the related risks. This…

  2. Don't Outsource It. Do It!

    Science.gov (United States)

    Nuzzo, David

    1999-01-01

    Discusses outsourcing in library technical-services departments and how to make the department more cost-effective to limit the need for outsourcing as a less expensive alternative. Topics include experiences at State University of New York at Buffalo; efficient use of computers for in-house programs; and staff participation. (LRW)

  3. Negotiating and Spanning Boundaries in Offshore Outsourcing

    DEFF Research Database (Denmark)

    Sonne, Tine; Søderberg, Anne-Marie; Tøth, Thomas

    2013-01-01

    intercultural collaboration with managers and staff at the outsourcing client´s site. We also raise the question: Who and what motivates them to stay at work in this Indian IT development context where many Western clients have experienced serious challenges with outsourcing due to high attrition rates...

  4. A catalog of information systems outsourcing risks

    Directory of Open Access Journals (Sweden)

    Filipe Sá-Soares

    2014-01-01

    Full Text Available Information systems outsourcing risks are a vital component in the decision and management process associated to the provision of information systems and technology services by a provider to a customer. Although there is a rich literature on information systems outsourcing risks, the accumulated knowledge on this area is fragmented. In view of this situation, an argument is put forward on the usefulness of having a theory that integrates the various constructs related to information systems outsourcing risks. This study aims to contribute towards the synthesis of that theory, by proposing a conceptual framework for interpreting the literature and presenting a catalog of information systems outsourcing risks. The conceptual framework articulates together six key risk elements, namely dangers, negative outcomes, undesirable consequences, factors and mitigation actions. The catalog condenses and categorizes the information systems outsourcing risk elements found on the literature reviewed, both from the perspective of the outsourcing customer and from the perspective of the outsourcing provider. Proposals for subsequent work towards the generation of the theory of information systems outsourcing risk are suggested.

  5. Analysis of Increased Information Technology Outsourcing Factors

    Directory of Open Access Journals (Sweden)

    Brcar Franc

    2013-01-01

    Full Text Available The study explores the field of IT outsourcing. The narrow field of research is to build a model of IT outsourcing based on influential factors. The purpose of this research is to determine the influential factors on IT outsourcing expansion. A survey was conducted with 141 large-sized Slovenian companies. Data were statistically analyzed using binary logistic regression. The final model contains five factors: (1 management’s support; (2 knowledge on IT outsourcing; (3 improvement of efficiency and effectiveness; (4 quality improvement of IT services; and (5 innovation improvement of IT. Managers immediately can use the results of this research in their decision-making. Increased performance of each individual organization is to the benefit of the entire society. The examination of IT outsourcing with the methods used is the first such research in Slovenia.

  6. Calculating Outsourcing Strategies and Trials of Strength

    DEFF Research Database (Denmark)

    Christensen, Mark; Skærbæk, Peter; Tryggestad, Kjell

    . The alternative option was an immediate outsourcing strategy with facility services being the object of large cross-functional contracts for all Danish military establishments. By succeeding in presenting ‘internal optimization’ as an outsourcing option (as opposed to the usual ‘make’ option) this case...... outsourcing strategies during a series of trials of strength, 2. develops the concept of ‘trial of strength’ for accounting and organization research by showing how ‘the rules of the game’ for the trials of strength can become challenged and controversial, 3. shows that, in addition to the pervasive role......Public sector outsourcing is a program within a suite of contemporary reforms mobilizing private enterprises in the belief of a more efficient public sector. Danish Armed Forces outsourcing of its facility services and management emerged as an option in 1991. Two strategic options developed: one...

  7. Taking the pulse of strategic outsourcing relationships.

    Science.gov (United States)

    Getz, Kenneth A; Lamberti, Mary Jo; Kaitin, Kenneth I

    2014-10-01

    Articles in peer-reviewed journals and the trade press presuppose that strategic outsourcing relationships have been formed to replace preexisting collaborative approaches with contract research organizations. They do not consider that large, fragmented pharmaceutical and biotechnology companies may be supporting competing and conflicting relationship models simultaneously. A recent Tufts Center for the Study of Drug Development study quantifies actual strategic outsourcing practices among drug development companies and sheds new light on why these relationships may be failing. Tufts Center for the Study of Drug Development conducted an in-depth assessment of 43 Phase II and III clinical studies completed since 2012 to examine the outsourcing relationships used by 9 major pharmaceutical and biotechnology companies to support key functional areas. Descriptive statistics were assessed and t tests were performed to characterize outsourcing practices by function and to determine differences in study performance between transactional and strategic outsourcing relationships. The results indicate that sponsor companies are using a variety of outsourcing relationship models to support their studies, mixing and matching the use of internal staff, and using traditional transactional and strategic outsourcing relationships simultaneously. Specifically, despite the fact that each sponsor company had entered into several strategic outsourcing relationships, in no instance did a single contract research organization manage all functional areas supporting an individual Phase II or III study. In addition, sponsor companies vary the types of outsourcing relationship models that they use on a study-by-study basis. The inability of pharmaceutical and biotechnology companies to consistently embrace and coordinate sourcing strategies is creating internal friction and inefficiency. As a result, the expected impact of strategic outsourcing relationships on drug development performance

  8. Outsourcing of Academic Clinical Laboratories

    Science.gov (United States)

    Mrak, Robert E.; Parslow, Tristram G.; Tomaszewski, John E.

    2018-01-01

    American hospitals are increasingly turning to service outsourcing to reduce costs, including laboratory services. Studies of this practice have largely focused on nonacademic medical centers. In contrast, academic medical centers have unique practice environments and unique mission considerations. We sought to elucidate and analyze clinical laboratory outsourcing experiences in US academic medical centers. Seventeen chairs of pathology with relevant experience were willing to participate in in-depth interviews about their experiences. Anticipated financial benefits from joint venture arrangements often eroded after the initial years of the agreement, due to increased test pricing, management fees, duplication of services in support of inpatients, and lack of incentive for utilization control on the part of the for-profit partner. Outsourcing can preclude development of lucrative outreach programs; such programs were successfully launched in several cases after joint ventures were either avoided or terminated. Common complaints included poor test turnaround time and problems with test quality (especially in molecular pathology, microbiology, and flow cytometry), leading to clinician dissatisfaction. Joint ventures adversely affected retention of academically oriented clinical pathology faculty, with adverse effects on research and education, which further exacerbated clinician dissatisfaction due to lack of available consultative expertise. Resident education in pathology and in other disciplines (especially infectious disease) suffered both from lack of on-site laboratory capabilities and from lack of teaching faculty. Most joint ventures were initiated with little or no input from pathology leadership, and input from pathology leadership was seen to have been critical in those cases where such arrangements were declined or terminated. PMID:29637086

  9. China and Outsourcing Offshore in the 21st Century:the Next Ten Years

    Institute of Scientific and Technical Information of China (English)

    Joseph; F.Greco

    2011-01-01

    <正>In light of the current global economic slowdown and the concentrated efforts of the Chinese government to invest in the outsourcing industry,this study focuses on two critical issues for future growth over the next ten years:the fragmentation of the Chinese outsourcing industry and the shortage of business personnel with international business skills.After a literature review that,for the first time,integrates the Chinese studies with global research,we summarize the current state of out-sourcing offshore and the potential in the Chinese economy.We then analyze the out-sourcing industry using a general equilibrium model requiring partner search with service providers by final producers from East and West,focusing on two key variables directly related to the issue of Chinese industrial fragmentation:the service provider location and final producer search function.We then draw implications related to China’s future outsourcing efforts and policy changes that address the issue of industrial fragmentation.

  10. Conference report: a hitchhiker's guide to outsourcing ADME studies: the inside of outsourcing.

    Science.gov (United States)

    Pritchard, J Fred; Anderson, Shelby R; Breuckner, Claudia; Premkumar, Noel D; Polli, Joseph W

    2013-02-01

    This report gives a summary of the key points raised during a roundtable discussion convened at the American Association of Pharmaceutical Scientists 2012 Annual Meeting and Exposition held in Chicago on 17 October 2012. The science of ADME continues to grow, as does the impact of these studies on drug development. Understanding ADME requires efforts from several scientific specialties. With reductions in pharmaceutical company R&D staff there has been a corresponding growth in CROs with the capabilities and expertise to perform ADME work. This roundtable explored the challenges inherent in understanding ADME and the issues that arise when ADME studies shift from in-house study directors to external scientists working within the business model of a CRO. Pharmaceutical industry scientists and procurement specialists can satisfy their expectations by awareness of the growing expertise within CROs and the need for open communication among all partners involved in outsourced work.

  11. Lego Group: An Outsourcing Journey

    DEFF Research Database (Denmark)

    Larsen, Marcus Møller; Pedersen, Torben; Slepniov, Dmitrij

    2010-01-01

    The last years’ rather adventurous journey from 2004 to 2009 had taught the fifth-largest toy-maker in the world - the LEGO Group - the importance of managing the global supply chain effectively. In order to survive the largest internal financial crisis in its roughly 70 years of existence......, the management had, among many initiatives, decided to offshore and outsource a major chunk of its production to Flextronics. In this pursuit of rapid cost-cutting sourcing advantages, the LEGO Group planned to license out as much as 80 per cent of its production besides closing down major parts...

  12. PECULIARITIES OF THE INTERNATIONAL OUTSOURCING SERVICES: UKRAINIAN PERSPECTIVES

    OpenAIRE

    Natalia Maslii; Natalia Zakharchenko; Luydmila Kostolonova

    2017-01-01

    This article analyses the theoretical foundations of outsourcing and the focus of the outsourcing market in Ukraine. The criteria of assessment for the transfer of business functions to outsourcing are determined and EMEA evaluated according to these criteria. The aim of this work is to study the international outsourcing of services and the implementation of analysis of the characteristics of the process of selecting areas for the transfer of business functions to international outsourcing, ...

  13. Outsourcing critical financial system operations.

    Science.gov (United States)

    Cox, Nora; Pilbauer, Jan

    2018-01-01

    Payments Canada provides Canada's national payments systems and is responsible for the clearing and settlement infrastructure, processes and rules that underpin the exchange of billions of dollars each day through the Canadian economy. Strategic sourcing is a reality for this small organisation with a broad scope of national regulations and global standards to comply with. This paper outlines Payments Canada's approach to outsourcing its critical financial system operations, which centres on four key principles: strong relationship management; continuous learning, recording and reporting; evaluating the business landscape; and a commitment to evolving the organisation to greater resilience. This last point is covered in detail with an exploration of the organisation's resilience and security strategy as well as its risk appetite. As Payments Canada progresses to its future state, which includes modernising its core payment systems, underlying rules and standards, risk management for the industry as a whole will remain at the forefront of its collective mind. The expectation is that outsourcing will remain a fundamental element of its operating model in future, a strategy that will ensure the organisation can focus on its core business competencies and eliminate the need to develop and support in-house expertise in commodity areas.

  14. Putting HR outsourcing into practice.

    Science.gov (United States)

    Berger, Michael

    2007-01-01

    Faced with the time-consuming responsibility of human resources (HR) management, a growing number of medical practices are outsourcing their HR to professional employer organizations (PEOs) so they can concentrate on their core business. A PEO functions as an HR department-minus the high overhead-managing daily administrative tasks such as payroll processing and related tax filings, employee benefits, and workers' compensation coverage and claims resolution. PEOs help physicians' offices keep up with the piles of paperwork that never seem to shrink, freeing doctors to focus on patient care and building their practice. Because of their volume buying power, PEOs are able to offer employees of small medical practices big-company benefits-everything from health, dental, and vision coverage to long-term disability insurance and tuition assistance. A fledgling industry only a decade ago, HR outsourcing has morphed into a blossoming industry. Enlisting the services of a PEO is now considered de rigueur in many small business circles.

  15. Outsourcing and the Global War on Terrorism (GWOT): Contractors on the Battlefield

    Science.gov (United States)

    2005-05-26

    Outsourcing: The OMB Circular A-76 Policy, CRS Report for Congress (Washington, D.C., 22 July 2003), CSR -6 – 8. 10 Defense Reform Initiative; and the...Japanese tried to kill as many U.S soldiers and sailors as possible before they died. In a November 2004 Congressional Research Service ( CSR ) report for...such as Afghanistan, Pakistan, Ethiopia, Kenya, Nigeria, Tunisia, Morocco , Philippines, Indonesia, Malaysia, Iraq, Saudi Arabia, etc. A commander

  16. Outsourcing of Transport and Logistics Services

    Directory of Open Access Journals (Sweden)

    Anton Ogorelc

    2007-11-01

    Full Text Available The author presents the results of the research in five parts,which are interconnected. After the introduction, in part two,entitled A Framework for Logistics Outsourcing Decisions,theoretical characteristics of outsourcing are presented. Partthree, Core Competences and Outsourcing, describes the logisticscompetences. Part 4, Transp011 and Logistics Outsourcingin Europe, discusses the trends in logistics development andoutsourcing. The paper will assist managers responsible for thedevelopment of logistics strategies. The paper offers a uniquebuyer-supplier pwtnership framework by proposing that the logisticsoutsourcing will increase the competitive advantage ofmanufacturing firms.

  17. A STUDY OF INFORMATION TECHNOLOGY OUTSOURCING

    OpenAIRE

    Boldea, Ioan

    2006-01-01

    IT outsourcing is the practice of contracting out the running of a part of an organization computer department. It is not a new phenomenon, but the scale and scope of its occurrence has greatly increased over the last decade. Due to the fact that IT outsourcing has no obviously and quantifiable benefits, most of the business entities choose not to do outsource their IT. The paper is based on the idea of incapability of exact determination of IT services costs. The purpose of this research...

  18. Outsourcing of Logistics Activities in Manufacturing Industry

    Directory of Open Access Journals (Sweden)

    Anton Ogorelc

    2012-10-01

    Full Text Available The external supply of logistics se1vices is part of a trend towardoutsourcing non-core logistics activities. The scope ofthird-party logistics may range from a relatively limited combinationof activities (e.g. transportation and warehousing to acomprehensive set of logistics se1vices.The authors first discuss the characteristics of business logisticsin manufacturing indusfly, to be taken into account inlogistics outsourcing. They particularly point out the motimtionsfor logistics outsourcing, the possibilities of outsourcing,as well as supplier selection. Finally they analyze the outsourcingin the reverse logistics.

  19. Outsourcing. Health care organizations are considering strategic goals in making outsourcing decisions.

    Science.gov (United States)

    Chin, T L

    1997-08-01

    More health care organizations are outsourcing the management of some or all of their information systems. Executives at many organizations that have tried outsourcing say it enables them to focus on core competencies, better allocate resources, get more information technology at less cost, share risks of implementing information technology with outsourcers and guarantee access to skilled labor. But the information technology outsourcing market remains relatively small in health care because many CIOs still are wary of turning over control of important functions to outsiders.

  20. The Outsourcing as a Means to Organize the Marketing Analysi

    Directory of Open Access Journals (Sweden)

    Ivanenko Valentyna O.

    2017-08-01

    Full Text Available The article is aimed at substantiating expediency of the use of outsourcing as a means to organize the marketing analysis. The article is concerned with the theoretical-methodical foundations of using the outsourcing marketing analysis, in particular: approaches to interpretation of outsourcing have been considered and the key aspects that characterize it have been allocated; benefits of using the outsourcing marketing analysis have been proven; the main tasks of marketing analysis, which would be expedient to use for outsourcing, have been allocated; the basic criteria for choosing the external professionals when using the outsourcing of marketing analysis have been defined; stages of marketing analysis in terms of using the outsourcing have been proposed, as well as indicators for qualitative and quantitative evaluation of the efficiency of outsourcing of marketing analysis; a scale for the proposed coefficient of efficiency of the outsourcing of marketing analysis has been substantiated.

  1. Outsourcing information communication technology services in ...

    African Journals Online (AJOL)

    Outsourcing is a management strategy that is gradually proving its worth in library ... such as cost cutting, knowledge and skills acquisition and economies of scale. ... Keywords: Information Communication Technology, Information Systems, ...

  2. Brief: Information technology outsourcing -- one company's experience

    International Nuclear Information System (INIS)

    Klochko, J.W.; Bester, L.W.

    1994-01-01

    To address the pressures of the 1990's business climate, Amoco Canada Petroleum Co. Ltd. went through an aggressive evaluation and restructuring of its business operations. This precipitated a critical review of its information technology (IT) strategy with a goal of maintaining effectiveness while reducing overall costs. To meet the challenge of substantially reducing expenses while continuing to maintain effective service levels, the company entered a 5-year agreement to outsource its data center and network operations. this paper discusses the business forces that brought Amoco Canada to consider outsourcing, the processes surrounding the outsourcing decision, and the results to date. The authors demonstrate that by understanding the role of IT in its business plans, the company successfully met its outsourcing objectives

  3. CIOs use outsourcing to revamp systems.

    Science.gov (United States)

    Morrissey, J

    1995-07-24

    Faced with the challenge of keeping pace with computer technology, many chief information officers are farming out projects to experts. Outsourcing firms are circling the healthcare industry, ready to pounce on market opportunities that exceeded $1 billion in 1994.

  4. Outsourcing and Privatization: An Essential USAF Strategy

    National Research Council Canada - National Science Library

    Newbold, Stephen

    1998-01-01

    ...." The reason outsourcing and privatization is so important---moneyZ A conscientious decision to fund operations and maintenance accounts to maintain readiness in light of a very high operations tempo...

  5. The Change Path of Agricultural Production Outsourcing

    Directory of Open Access Journals (Sweden)

    Juan Zhang

    2014-04-01

    Full Text Available The system of agricultural production outsourcing is a breakpoint for the development of agriculture and immigration worker’s urbanization. The analysis based on framework of the Institutional Change reveals that as a whole,the outsourcing system of agricultural production improves the welfare of society effectively. To some extents,it also can solve the problem of food security. The rural transferring labor-forces who realize the institutional change in the initial stage are is the first Action Group to gain the potential benefits. Local governments are a breakpoint of induced institutional change, which find potential benefits and then change the role of system changes. The central government is in dominant statue during the whole change. The outsourcing is a kind of improvement to the Family Contracted System, also an adaption to an imperfect Chinese rural social security. So the outsourcing has a positive meaning in the rural area.

  6. Outsourcing Photocopying in a Library: One Experience.

    Science.gov (United States)

    Wittorf, Robert

    1998-01-01

    Describes the process for outsourcing photocopying including developing a clear request for proposal, monitoring and responding to vendor performance, and ensuring quality controls in academic libraries. (Author/PEN)

  7. Outsourcing and Libraries--Threat or Promise?

    Science.gov (United States)

    Missingham, Roxanne

    1994-01-01

    Outsourcing has been proposed as a method for improving effectiveness and productivity in Australian public library service. Developments, drawbacks, and potentials are discussed, and differences between contracting out whole services as opposed to selected activities are examined. (AEF)

  8. Research on Business Process Outsourcing | IDRC - International ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    The business process outsourcing (BPO) sector, worth over $130 billion ... Call for new OWSD Fellowships for Early Career Women Scientists now open ... Addressing Africa's unmet need for family planning by intensifying sexual and ...

  9. Outsourcing – measuring the status quo

    Directory of Open Access Journals (Sweden)

    Lorraine Ellery Matthews

    2017-07-01

    Full Text Available This article summarizes the results of a short survey completed by 94 publishers, librarians and suppliers within the international scholarly publishing community in early 2017. From a selection of 13 categories included as a multi-choice pick-list, each with additional sub-categories – a total of 57 options – the participants identified the functions they are currently outsourcing and provided a forecast of those they are considering outsourcing in the future. The survey found the top sub-category function currently outsourced across all three stakeholder groups to be ‘Content hosting/technology platform’ (one of seven sub-categories associated under the parent category 6: ‘IT – Hosting/content’, which was selected by a total of 18 survey respondents. The survey provided new insights into the issue of outsourcing in the scholarly communications field, and the author invites further participation to build on these initial findings.

  10. International Outsourcing and Individual Job Separations

    DEFF Research Database (Denmark)

    Munch, Jakob Roland

    This paper studies the effects of international outsourcing on individual transitions out of jobs in the Danish manufacturing sector for the period 1992-2001. Estimation of a single risk duration model, where no distinction is made between different types of transitions out of the job, shows...... that outsourcing has a clear significant positive effect on the job separation rate, but the effect corresponds to a limited number of lost jobs. A competing risks duration model that distinguishes between job-to-job and job-to-unemployment transitions is also estimated. Outsourcing is found to increase...... the unemployment risk of workers and in particular low-skilled workers, but again the quantitative impact is not dramatic. Outsourcing also increases the job change hazard rate and mostly so for high-skilled workers...

  11. Privacy-preserving Network Functionality Outsourcing

    OpenAIRE

    Shi, Junjie; Zhang, Yuan; Zhong, Sheng

    2015-01-01

    Since the advent of software defined networks ({SDN}), there have been many attempts to outsource the complex and costly local network functionality, i.e. the middlebox, to the cloud in the same way as outsourcing computation and storage. The privacy issues, however, may thwart the enterprises' willingness to adopt this innovation since the underlying configurations of these middleboxes may leak crucial and confidential information which can be utilized by attackers. To address this new probl...

  12. Secure Data Service Outsourcing with Untrusted Cloud

    OpenAIRE

    Xiong, Huijun

    2013-01-01

    Outsourcing data services to the cloud is a nature fit for cloud usage. However, increasing security and privacy concerns from both enterprises and individuals on their outsourced data inhibit this trend. In this dissertation, we introduce service-centric solutions to address two types of security threats existing in the current cloud environments: semi-honest cloud providers and malicious cloud customers. Our solution aims not only to provide confidentiality and access controllability of out...

  13. Outsourcing gets providers back to the basics.

    Science.gov (United States)

    Watson, S

    1995-05-01

    Information technology is advancing so quickly that many organizations can't keep up. That's why demand for the outsourcing of data processing functions is growing as providers and payers attempt to implement the latest technology while holding costs down. Those investigating outsourcing must carefully scrutinize whether an arrangement actually will cut costs, experts advise. And clients should review contract terms to ensure all expectations are spelled out.

  14. A catalog of information systems outsourcing risks

    OpenAIRE

    Soares, Filipe de Sá; Soares, Delfina de Sá; Arnaud, José

    2014-01-01

    Information systems outsourcing risks are a vital component in the decision and management process associated to the provision of information systems and technology services by a provider to a customer. Although there is a rich literature on information systems outsourcing risks, the accumulated knowledge on this area is fragmented. In view of this situation, an argument is put forward on the usefulness of having a theory that integrates the various constructs related to information systems o...

  15. Outsourcing and customer service: cultures and competencies

    OpenAIRE

    Morgan, Stephanie

    2010-01-01

    Outsourcing requires staff from two organisations to work together to achieve sometimes conflicting ends. Practitioner advice suggests a matching of organisational cultures; however, whilst there is some research on the impact of national culture in offshore outsourcing, little attention has been paid to the issue of organisational culture, nor the type of interventions that may be useful. This paper discusses research on differences in organisational culture between suppliers and clients in ...

  16. Time Zones, Shift Working and International Outsourcing

    OpenAIRE

    Matsuoka, Yuji; Fukushima, Marcelo

    2009-01-01

    We build a trade model with two identical countries located in different time zones and a monopolistically competitive sector of which production requires differentiated goods produced in two successive stages. We introduce shift working disutility and allow consumers to choose between day and night shifts. Shift working disutility raises the cost of night production and firms can reduce costs by “virtually” outsourcing foreign labor. We found that firms only outsource if relat...

  17. The Advantages and Disadvantages of Outsourcing

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    Nowadays, the increasing globalization and internationalization bring huge changes to business environment, which has been changed from a lot of dispersed local markets to a single economic market. These changes make businessmen have to think about their international business strategies, such as outsourcing. This article will analyze the advantages and disadvantages of outsourcing in the context of global manufacturing strategy in order to help managers handle it more effectively.

  18. Understanding the Development Implications of Online Outsourcing

    OpenAIRE

    Malik , Fareesa; Nicholson , Brian; Heeks , Richard

    2017-01-01

    Part 10: Global Sourcing and Development; International audience; Online outsourcing (OO) involves global outsourcing of tasks from clients to freelancers via platforms such as Upwork, Guru, Freelancer and Fiverr. Governments and donor agencies in several developing countries are currently starting OO training initiatives to enable access to digital livelihoods for marginalised groups such as youth and women. However, little is known about the impact of these initiatives and in response this ...

  19. Offshore Outsourcing Induced by Domestic Providers

    OpenAIRE

    Yutian Chen; Pradeep Dubey; Debapriya Sen

    2005-01-01

    We show that offshore outsourcing can occur even when there are no economies of scale or cost advantages for the foreign firms. What drives the phenomenon is that domestic firms, by accepting orders for intermediate goods, incur the disadvantage of becoming Stackelberg followers in the ensuing competition to sell the final good. Thus they have incentive to quote high provider prices to ward off future competitors, compelling them to outsource offshore.

  20. Enacting outsourcing: An innovation process perspective

    Directory of Open Access Journals (Sweden)

    Benedikte Borgström

    2010-11-01

    Full Text Available Much research has been done on outsourcing. However, we still know little about outsourcing based on a social process view on innovation. Outsourcing is an innovation as a logistics-related process that is perceived as new by the adopter. We will explore and analyse an outsourcing idea, its development and implementation, from an innovation perspective. The development is studied in a qualitative, long-term process study. The analysis draws on Hoholm’s (2009 model of innovation processes. It extends the applicability of this innovation model and its methodology of following the action into logistics and supply chain management (SCM research. The outsourcing process is an innovation that develops in a rational way based on the incremental process because of its actor-network and simultaneous reflection. Interactions and confrontations come about because of involved contrary forces such as competing objectives. The model explains the practice of SCM innovation and increases the understanding of dynamics and complexity. The process study brings insights to cause-effect relations in the development of outsourcing that are consequential to innovative logistics and SCM.

  1. The Dilemma of Department of Defense Business System Modernization Efforts: Why Intended Outcomes Have Not Been Fully Met and What Needs to Change

    Science.gov (United States)

    2016-06-01

    between contract writing systems and the associated accounting and logistics systems. Employing this modular plug and play approach simplifies system...Automated Contract Preparation System (ACPS), Integrated Technical Item Management (ITIMP), and EProcurement are the contract writing systems that...research was on the DOD contract writing systems (CWS). This JAP seeks to report on the progress of DOD business system modernization efforts and

  2. Defense Outsourcing: The OMB Circular A-76 Policy

    National Research Council Canada - National Science Library

    Grasso, Valerie B

    2005-01-01

    This report provides information on the Office of Management and Budget s (OMB) Circular A-76, Performance of Commercial Activities, and the impact of a related reform initiative, the Federal Activities Inventory Reform Act (FAIR...

  3. Defense Outsourcing: The OMB Circular A-76 Policy

    National Research Council Canada - National Science Library

    Grasso, Valerie B

    2005-01-01

    This report provides information on the Office of Management and Budget's (0MB) Circular A-76, "Performance of Commercial Activities," and the impact of a related reform initiative, the Federal Activities Inventory Reform Act (FAIR...

  4. Analysis of the Expediency of Switching to Accounting Outsourcing

    Directory of Open Access Journals (Sweden)

    Liakhovych Halyna І.

    2017-12-01

    Full Text Available The aim of the article is to justify the methodology for analysis of the expediency of switching to accounting outsourcing. Based on considering scientific papers, approaches to analyzing the expediency of switching to accounting outsourcing are generalized; special attention is paid to analyzing transaction costs of accounting outsourcing, which under current conditions are one of the defining quantitative criteria for choosing this form of organization of accounting. The choice of the type of accounting outsourcing (full or partial for various groups of enterprises (micro-enterprises, small and medium-sized, large ones is justified. There determined the sequence of analyzing the expediency of switching to accounting outsourcing that implies identification of the areas of accounting for transferring; selection of an outsourcer; assessment of risks associated with reliability of the outsourcer. Prospects for further research are the issue of analyzing the effectiveness of outsourcing as a form of organization of accounting.

  5. Are You Ready To Discuss IT Outsourcing on Your Campus?

    Science.gov (United States)

    McCord, Alan

    2002-01-01

    Explores why the idea of outsourcing campus information technology (IT) services rouses opinions and passions best handled by informed dialogue. Discusses how to conduct this dialog, including common myths about outsourcing and useful lessons. (EV)

  6. Determining Outsourcing Potential for the Inventory Management of Navy Repairables

    National Research Council Canada - National Science Library

    Morgart, Andrew

    1996-01-01

    .... The research then analyzes the costs and benefits of several successful DLA and NAVICP outsourcing initiatives. The analysis results in a model which NAVICP can use to screen repairable items to determine which level of outsourcing will succeed.

  7. Challenges of hotel outsourcing in Ghana: A transaction cost perspective

    Directory of Open Access Journals (Sweden)

    Stephen Edem Hiamey

    2012-01-01

    Full Text Available Outsourcing is one of the many business strategies adopted by hotels due to the many opportunities that it provides. These opportunities notwithstanding, there are teething challenges with outsourcing. This study sought to find out from hotel managers in the Accra Metropolis of Ghana some of the challenges they face with outsourcing from a transaction cost perspective. Eight in-depth interviews were conducted in six hotels that outsourced. After capturing and transcribing data, a three-tier coding system was employed to group responses under thematic networks. The global themes that emerged within and across cases were inductively analysed. It was realised that poor quality of outsourced staff, lack of product knowledge by hoteliers, monopolistic tendencies by a few outsourcers, lack of commitment on the part of outsourced staff and cost involved in outsourcing were some of the challenges faced by the hotels in the Accra Metropolis of Ghana.

  8. THE EVALUATION OF OUTSOURCING USE ON UKRAINIAN RAILWAY TRANSPORT

    Directory of Open Access Journals (Sweden)

    O. M. Stasiuk

    2009-04-01

    Full Text Available The estimate of outsourcing possibilities on the railway transport of Ukraine is realized. The kinds of activities, which are promising for transfer through outsourcing to small enterprises, are proposed.

  9. Redistributive income taxation under outsourcing and foreign direct investment

    OpenAIRE

    Aronsson, Thomas; Koskela, Erkki

    2010-01-01

    This paper deals with optimal income taxation under labor outsourcing and FDI. We show how the optimal income tax response to the joint effect of outsourcing and FDI depends on whether FDI is complementary with, or substitutable for, domestic labor.

  10. Outsourcing the law firm library: the UK experience

    OpenAIRE

    Brown, Fiona

    2017-01-01

    Since 2009, a number of large and leading UK law firms have outsourced their in-house law library and research service to outsource service providers. Integreon, the leading provider of these services in the UK, commenced operations in Australia in 2011. Since that time, a number of other providers of outsourced law library and legal research services have attracted a number of top-tier Australian law firms as clients. These outsource providers are not currently providing law library and lega...

  11. The extent and impact of outsourcing: evidence from Germany

    OpenAIRE

    Craig P. Aubuchon; Subhayu Bandyopadhyay; Sumon Bhaumik

    2012-01-01

    The authors use data from several sources, including plant-level data from the manufacturing sector in Germany, to expand the literature on outsourcing. They find that, in Germany, the extent of outsourcing among manufacturing industries is higher than among service industries and that the outsourcing intensity of these industries did not change much between 1995 and 2005. They also find a statistically significantly positive impact of industry-level outsourcing intensity on German plant-leve...

  12. Impacts of Hospitals' Innovativeness on Information System Outsourcing Decisions

    Science.gov (United States)

    2014-01-01

    Objectives The purpose of this study was to identify the effects of hospitals' innovativeness on outsourcing decision-making regarding four information system (IS) functions, namely, software programs, network maintenance, hardware systems, and PC/printer maintenance. Methods Using the 2011 roster of the Korean Hospital Association, this study selected 311 general hospitals as a study population. After identifying the managers who were in charge of outsourcing, this study administered questionnaires. A total of 103 hospitals responded. Results Of the responding hospitals, 55.34% outsourced at least one IS function, whereas 88.35% outsourced at least one managerial function. IS outsourcing was motivated by the need for outside experts, but other managerial functions were outsourced for cost savings. Innovative and early adopter hospitals were 4.52 and 4.91 times more likely to outsource IS functions related with work processes (i.e., software and network maintenance) than early and late majority hospitals, respectively. IT outsourcing effectiveness significantly influenced the outsourcing decisions regarding four IS functions. Hospitals that had perceived more risks of outsourcing significantly preferred non-outsourcing on their hardware systems, but the risks of outsourcing were not significant for outsourcing decisions regarding the other IS functions. Hospitals' innovativeness also significantly explained the quantity of innovation adoptions. Innovative and early adopter hospitals did more outsourcing than early and late majority hospitals. Conclusions Hospitals' innovativeness influences decision-making regarding outsourcing. Innovative hospitals are more likely to outsource their work-process-related IS functions. Thus, organizational traits, especially hospitals' innovativeness, should be considered as a key success factor for IS management. PMID:24872912

  13. Impacts of hospitals' innovativeness on information system outsourcing decisions.

    Science.gov (United States)

    Park, Jae Sung

    2014-04-01

    The purpose of this study was to identify the effects of hospitals' innovativeness on outsourcing decision-making regarding four information system (IS) functions, namely, software programs, network maintenance, hardware systems, and PC/printer maintenance. Using the 2011 roster of the Korean Hospital Association, this study selected 311 general hospitals as a study population. After identifying the managers who were in charge of outsourcing, this study administered questionnaires. A total of 103 hospitals responded. Of the responding hospitals, 55.34% outsourced at least one IS function, whereas 88.35% outsourced at least one managerial function. IS outsourcing was motivated by the need for outside experts, but other managerial functions were outsourced for cost savings. Innovative and early adopter hospitals were 4.52 and 4.91 times more likely to outsource IS functions related with work processes (i.e., software and network maintenance) than early and late majority hospitals, respectively. IT outsourcing effectiveness significantly influenced the outsourcing decisions regarding four IS functions. Hospitals that had perceived more risks of outsourcing significantly preferred non-outsourcing on their hardware systems, but the risks of outsourcing were not significant for outsourcing decisions regarding the other IS functions. Hospitals' innovativeness also significantly explained the quantity of innovation adoptions. Innovative and early adopter hospitals did more outsourcing than early and late majority hospitals. Hospitals' innovativeness influences decision-making regarding outsourcing. Innovative hospitals are more likely to outsource their work-process-related IS functions. Thus, organizational traits, especially hospitals' innovativeness, should be considered as a key success factor for IS management.

  14. Assessment of logistic outsourcing of the innovatively-active enterprise

    OpenAIRE

    E.A. Belovodskaya; D.A. Latunova

    2013-01-01

    Assessment of logistic outsourcing of the innovatively-active enterpriseThe aim of the article. The object of this article is a comparative analysis, systematization of assessment methods and methodological approach development to assess the logistics outsourcing assessment of the innovatively active enterprise. The results of the analysis. Due to our research, five approaches for outsourcing assessment were identified.The first approach suggests such way of outsourcing efficiency assessment:...

  15. Comparing the staffing models of outsourcing in selected companies

    OpenAIRE

    Chaloupková, Věra

    2010-01-01

    This thesis deals with problems of takeover of employees in outsourcing. The capital purpose is to compare the staffing model of outsourcing in selected companies. To compare in selected companies I chose multi-criteria analysis. This thesis is dividend into six chapters. The first charter is devoted to the theoretical part. In this charter describes the basic concepts as outsourcing, personal aspects, phase of the outsourcing projects, communications and culture. The rest of thesis is devote...

  16. Challenges of hotel outsourcing in Ghana: A transaction cost perspective

    OpenAIRE

    Stephen Edem Hiamey

    2012-01-01

    Outsourcing is one of the many business strategies adopted by hotels due to the many opportunities that it provides. These opportunities notwithstanding, there are teething challenges with outsourcing. This study sought to find out from hotel managers in the Accra Metropolis of Ghana some of the challenges they face with outsourcing from a transaction cost perspective. Eight in-depth interviews were conducted in six hotels that outsourced. After capturing and transcribing ...

  17. Two-Way Outsourcing, International Migration, and Wage Inequality

    OpenAIRE

    Morihiro Yomogida; Laixun Zhao

    2009-01-01

    This paper develops a general equilibrium model with a vertical production structure to examine the relationship between offshore outsourcing and international migration,especially emphasizing their effects on the wages of skilled and unskilled workers. Two-way outsourcing (simultaneous insourcing and outsourcing) in skilled-labor intensive services arises due to product differentiation and scale economies, and outsourcing in unskilled-labor intensive processing occurs because of factor endow...

  18. International Outsourcing and Productivity in Italian Manufacturing Sectors

    OpenAIRE

    Lo Turco Alessia

    2007-01-01

    This paper estimates the effect of international outsourcing of materials and services on productivity in Italian manufacturing sectors during the period 1985-1997. Three different measures of outsourcing are used. Firstly, a "narrow" measure of outsourcing is calculated as the intensity of intermediate inputs that each sector imports from the same sector abroad. Secondly, a "broad" measure of outsourcing of materials is calculated as the intensity of materials imported from non-energy manufa...

  19. "The Economics of Outsourcing: How Should Policy Respond?"

    OpenAIRE

    Thomas I. Palley

    2007-01-01

    According to Research Associate Thomas I. Palley, global outsourcing represents a new economic challenge that calls for a new set of institutions. In this brief, he expands upon the problems of offshore outsourcing as outlined in Public Policy Brief no. 86 and focuses on the microeconomic foundations. He argues that outsourcing is a central element of globalization that is best understood as a new form of competition. Palley urges policymakers to understand the economic basis of outsourcing i...

  20. Outsourcing of Primary Health Cares: Which Activities?

    Directory of Open Access Journals (Sweden)

    Sayed Mahdi Madani

    2016-07-01

    Full Text Available the primary health cares are among the individuals’ primary rights and their outsourcing can pave the way to more suitable use of resources for the field inside and outside of the organization and in this way make possible the better cares. The aim of this study was to determine the type of primary health cares that can be outsourced in Iran; this study embarked upon specifying which one, among the primary health cares, has ability of being outsourced by contractors outside the organization. This applied study has been done by a descriptive and cross-sectional method. According to the other studies at first a general framework was founded; hence the main framework with respect to the opinions of 30 experts. Thereafter a questionnaire was compiled for ensuring its correctness and gathering other experts’ opinions. The method of experts’ judgment was used for validity and for its reliability with distribution of 30 copies the method of calculating Cronbach’ salpha, which was 0.925. Then it was distributed among experts and 786 questionnaires were completed and collected; by using the method of factor of factor and confirmatory analysis as well as the descriptive statistics we embarked upon investigating and deducing the results. For statistical investigation the software SPSS21 and AMOS20 were used. In the factor of outsourcing activities one factor only covering 55.25% of variables variance was discovered. The results suggest that the item q10, “possibility of outsourcing the concrete activities”, with factor load of 0.791 and the item q6, "outsourcing and standardization", with factor load of 0.668 have respectively the highest load and the lowest one in the definition of the factor of cares of outsourcing. The more the primary health cares are more concrete, more simple, more standardized and have the further differentiability, their successful outsourcing is highly possible; in addition only those activities are able to be

  1. Outsourcing CO2 within China.

    Science.gov (United States)

    Feng, Kuishuang; Davis, Steven J; Sun, Laixiang; Li, Xin; Guan, Dabo; Liu, Weidong; Liu, Zhu; Hubacek, Klaus

    2013-07-09

    Recent studies have shown that the high standard of living enjoyed by people in the richest countries often comes at the expense of CO2 emissions produced with technologies of low efficiency in less affluent, developing countries. Less apparent is that this relationship between developed and developing can exist within a single country's borders, with rich regions consuming and exporting high-value goods and services that depend upon production of low-cost and emission-intensive goods and services from poorer regions in the same country. As the world's largest emitter of CO2, China is a prominent and important example, struggling to balance rapid economic growth and environmental sustainability across provinces that are in very different stages of development. In this study, we track CO2 emissions embodied in products traded among Chinese provinces and internationally. We find that 57% of China's emissions are related to goods that are consumed outside of the province where they are produced. For instance, up to 80% of the emissions related to goods consumed in the highly developed coastal provinces are imported from less developed provinces in central and western China where many low-value-added but high-carbon-intensive goods are produced. Without policy attention to this sort of interprovincial carbon leakage, the less developed provinces will struggle to meet their emissions intensity targets, whereas the more developed provinces might achieve their own targets by further outsourcing. Consumption-based accounting of emissions can thus inform effective and equitable climate policy within China.

  2. Findings: LANL outsourcing focus groups

    Energy Technology Data Exchange (ETDEWEB)

    Jannotta, M.J.; McCabe, V.B.

    1996-12-31

    In March 1996, a series of 24 3-hour dialog focus groups were held with randomly selected Laboratory employees and contractors to gain their perceptions regarding potentials and problems for privatization and consolidation. A secondary goal was to educate and inform the workforce about potentials and issues in privatization and consolidation. Two hundred and thirty-six participants engaged in a learning session and structured input exercises resulting in 2,768 usable comments. Comments were categorized using standard qualitative methods; resulting categories included positive and negative comments on four models (consolidation, spin offs, outsourcing, and corporate partnering) and implications for the workforce, the Laboratory, and the local economy. Categories were in the areas of increasing/decreasing jobs, expertise, opportunity/salary/benefits, quality/efficiency, and effect on the local area and economy. An additional concern was losing Laboratory culture and history. Data were gathered and categorized on employee opinion regarding elements of successful transition to the four models, and issues emerged in the areas of terms and conditions of employment; communication; involvement; sound business planning; ethics and fairness; community infrastructure. From the aggregated opinion of the participants, it is recommended that decision-makers: Plan using sound business principles and continually communicate plans to the workforce; Respect workforce investments in the Laboratory; Tell the workforce exactly what is going on at all times; Understand that economic growth in Northern New Mexico is not universally viewed as positive; and Establish dialog with stakeholders on growth issues.

  3. Planning model of purchasing logistics in outsourcing

    Directory of Open Access Journals (Sweden)

    Igor JAKOMIN

    2014-03-01

    Full Text Available It is often the case that when preparing their offers, potential outsourcers of logistic activities do not thoroughly research all the activities that have an influence on the process of logistics. Consequently, they prepare relatively expensive offers (that can later lead to greater unexpected costs which, in many cases, business partners decide against and persist with their own existing methods of doing business. The original contribution to science in this article is a model that will aid better understanding of dealing with problems and will, in practice, serve as a tool for the successful execution of business offers by outsourcers. Following research we have discovered, and are able to confirm, that despite the high start-up costs of the outsourcing, in the long term the company can reduce logistic costs. The model presented serves as an in-depth analysis of the company which enables the definition of favourable and optimal offers for outsourcing. The model shown helps to minimise the influence of mistrust and emphasises the importance of reducing the logistic costs with outsourcing.

  4. Agricultural outsourcing: A two-headed coin?

    Science.gov (United States)

    Azadi, Hossein; Houshyar, Ehsan; Zarafshani, Kiumars; Hosseininia, Gholamhossein; Witlox, Frank

    2013-01-01

    Since two decades ago, when China's economic strength has made this most populated country as a leading global agricultural outsourcer, there have increasingly been hot debates on whether such outsourcing is destructive or constructive, especially for host countries. Some critics pessimistically call it ‘land grabs' or ‘neo-colonialism' that should be prevented while others optimistically appreciate it as a development opportunity that should be promoted. The first group interprets the outsourcing as a win-loss process while the second considers it as a win-win deal. This study tries to show the possible gains and losses of both outsourcers and host countries. Accordingly, this paper introduces four different situations; i.e. loss-loss; win-loss; loss-win; and win-win. The first situation is understood as a ‘red-deal' which should urgently be stopped. The second and third situations are called ‘yellow-deal' which should be adjusted to come up with the last situation which we call ‘green-deal' that addresses the benefits of both outsourcers and outsourcees. The paper concludes that in order to understand the main impacts of such deals, we still need to create more evidence for each situation in the framework of a series of risk assessment studies on the bases of both “country-case” and “crop-case”.

  5. ORGANIZATIONAL CHANGE: BUSINESS PROCESS REENGINEERING OR OUTSOURCING?

    Directory of Open Access Journals (Sweden)

    Pellicelli Michela

    2012-12-01

    Full Text Available This article will analyze the logic behind the adoption of Business Process Reengineering and outsourcing. The first part analyzes Business Process Reengineering as a technique for analysis and for defining the business processes implemented by organizations in order to make the achievement of corporate objectives more efficient and effective. Nevertheless, this approach has some limits when the reengineering project aims solely at cost reduction. In any event, for several activities management must constantly evaluate the alternative to turning to outsourcing. In the second part we thus observe what should be the evaluations of management in order to pursue the objectives of maximum efficiency, economic efficiency, and productivity. Starting from the methodological assumptions that aid our understanding of the outsourcing of processes and that represent the operational and conceptual framework for the existence of this approach, several models will be analyzed held to be significant for determining those processes that can be outsourced, from a “strategic” point of view, and that are useful for deciding on the shift from BPR to outsourcing.

  6. Outsourced Investment Management: An Overview for Institutional Decision-Makers

    Science.gov (United States)

    Griswold, John S.; Jarvis, William F.

    2013-01-01

    Outsourcing of investment management is a growing trend among institutional investors. With a broad range of institutions using or exploring the outsourced chief investment officer (OCIO) model, portfolio size is no longer the determining factor driving the outsourcing decision. For all but the largest institutional investors--those with deep…

  7. Outsourcing as a Mean of Service for Security Provision

    Directory of Open Access Journals (Sweden)

    D.I. Persanov

    2012-03-01

    Full Text Available The article highlights the implementation of outsourcing as a mean of service for security provision. Analysis is performed to describe the current issues affecting the management decision in favor of outsourcing. Investigation covers the processes of physical, information and economical security. The main recommendations to use outsourcing for security provision are described in the conclusion.

  8. An evaluation of health information technology outsourcing success.

    Science.gov (United States)

    Malovec, Shannon N; Borycki, Elizabeth M; Kushniruk, Andre W

    2015-01-01

    Outsourcing involves contracting out functions performed by an organization to another organization. Many healthcare organizations are exploring outsourcing as a way to address demands for health information technology (HIT). This study researches the success of outsourcing in the health informatics industry in Canada. The study is designed to help understand whether outsourcing four functions of HIT (i.e. development, implementation, operations, and maintenance) can prove successful for an organization. Findings demonstrate that outsourcing these four functions occurs in Canada; however, the research from the semi-structured interviews finds that operations and maintenance may be more commonly outsourced in Canada, over development and implementation functions. Despite this, findings from this research suggest that outsourcing development and implementation may offer more benefits and fewer challenges than outsourcing operations and maintenance. The research also finds that there can be benefits of outsourcing, such as gaining access to expertise and improving service levels. A weakness of outsourcing may be that internal knowledge is lost and having to manage the change required from outsourcing. The study proposes that there are many factors that need to be considered when outsourcing to ensure it is successful.

  9. Business mereology: imaginative definitions of insourcing and outsourcing transformations

    NARCIS (Netherlands)

    Bergstra, J.A.; van Vlijmen, S.F.M.

    2010-01-01

    Outsourcing, the passing on of tasks by organizations to other organizations, often including the personnel and means to perform these tasks, has become an important IT-business strategy over the past decades. We investigate imaginative definitions for outsourcing relations and outsourcing

  10. Outsourcing customer support : The role of provider customer focus

    NARCIS (Netherlands)

    Wuyts, S.H.K.; Rindfleisch, A.; Citrin, A.

    An increasing number of firms are outsourcing customer support to external service providers. This creates a triadic setting in which an outsourcing provider serves end customers on behalf of its clients. While outsourcing presents an opportunity to serve customers, service providers differ in their

  11. Outsourcing Systems Development for e-Learning Applications

    Science.gov (United States)

    Brodahl, Cornelia; Oftedahl, Heidi

    2012-01-01

    This study investigated outsourcing of the development of visual, animated and interactive learning objects for mathematics education by a Norwegian university to software vendors in China. It sought to understand the challenges in this outsourcing engagement and competences needed to meet the challenges. The authors tested outsourcing strategies…

  12. Paradoxes and Opportunities in Logistic Outsourcing Research

    Directory of Open Access Journals (Sweden)

    Đurđica Stojanović

    2012-11-01

    Full Text Available Historically, very few logistic trends have caught the attention of academics and practitioners to the same extent as outsourcing. A comprehensive literature review reveals two reasons for this continual topicality. The problem complexity and the business environment dynamics – including an interaction with other main trends in logistics and modern supply chains – both led to a permanent literature gap, indicating the need to explore some new aspects of logistics outsourcing (LO. In this paper, a new LO research perspective has been explored by identifying some weaknesses in the main LO research streams and related common viewpoints which led to six ‘logistics outsourcing research paradoxes’. Each of these paradoxes is briefly described and their links with research streams and common views on LO discussed. Finally, the nature of some known opportunities for further research is better explained and some overlooked research opportunities are highlighted.

  13. Cooperation between partners in logistics outsourcing

    Directory of Open Access Journals (Sweden)

    Andreja KRIŽMAN

    2009-01-01

    Full Text Available The purpose of this article is to present the research results from a study of impact of cooperation between logistics service providers (LSP and their customers on logistics outsourcing performance conducted in the Slovenian market. On the basis of the existing literature and some new argumentations, derived from in-depth interviews with logistics experts of providers and customers, the measurement and structural models were empirically analyzed. Existing measurement scales for the constructs of cooperation, and outsourcing performance were slightly modified for this analysis. Their purification and measurement for validity and reliability were performed. Multivariate statistical methods (EFA, CFA and SEM - Partial Least Squares were utilized and hypotheses were tested. Cooperation between partners has a significant impact on the relationship and reduces problems in logistics performance. Cooperation in the model explain 58.5% of the variance of goal achievement and 36.6% of the variance of goal exceedance logistics of outsourcing performance.

  14. Risks and Audit Objectives for IT Outsourcing

    Directory of Open Access Journals (Sweden)

    Claudiu BRANDAS

    2010-01-01

    Full Text Available In the recent years, as a result of globalization, internet and IT progress, the outsourcing of IT services has seen an exponential growth. As a result more and more companies decide to outsource, partially or totally, their IT services. Nevertheless, the outsourcing process exposes both clients and service providers to a series of risks that can seriously affect their activities. Managing these risks by improving the quality and efficiency of internal control has made the ITO audit a necessary component for all the companies involved in this process. The goal of this paper is to identify analyze and map the influence areas of ITO risks in order to suggest a series of objectives for ITO audit.

  15. The role of outsourcing in Lean Manufacturing

    DEFF Research Database (Denmark)

    Bjarnø, Ole-Christian

    2003-01-01

    In this article a longitudinal study performed at a medium-sized producer of electronics is reported during which we studied the company’s manufacturing change process. Based on theories of outsourcing, reengineering and explorative case research a series of findings is identified which demonstra......In this article a longitudinal study performed at a medium-sized producer of electronics is reported during which we studied the company’s manufacturing change process. Based on theories of outsourcing, reengineering and explorative case research a series of findings is identified which...... degree of complexity by introducing many new product lines, without phasing out very many of the old products could be changed into a far less complex organisation through reengineering and outsourcing. This again opened up for the application of the tool kit in Lean Manufacturing, and through...

  16. Outsourcing Operational Logistics: Buyer Beware

    National Research Council Canada - National Science Library

    Woody, Lamont

    2003-01-01

    One of the key tasks from U.S. Secretary of Defense Donald H. Rumsfeld to his Service Chiefs is to reduce DOD's overall logistic cost and footprint while transforming the warfighter-to-logistics (tooth-to-tail) force structure...

  17. A technological contingency perspective on the dept and scope of international outsourcing

    OpenAIRE

    Mol, M.J.; PAUWELS, Pieter; MATTHYSSENS, Paul

    2006-01-01

    In this study we present and test a technological contingency perspective on two dimensions of international outsourcing: depth and scope. The depth of international outsourcing refers to the ratio of foreign to total outsourcing. The scope of international outsourcing refers to the ratio of foreign to total outsourcing. The scope of international outsourcing captures the degree of psychic dispersion between the country of operations and the countries a firm is outsourcing to. Using multiple...

  18. Outsourced Similarity Search on Metric Data Assets

    DEFF Research Database (Denmark)

    Yiu, Man Lung; Assent, Ira; Jensen, Christian S.

    2012-01-01

    . Outsourcing offers the data owner scalability and a low initial investment. The need for privacy may be due to the data being sensitive (e.g., in medicine), valuable (e.g., in astronomy), or otherwise confidential. Given this setting, the paper presents techniques that transform the data prior to supplying......This paper considers a cloud computing setting in which similarity querying of metric data is outsourced to a service provider. The data is to be revealed only to trusted users, not to the service provider or anyone else. Users query the server for the most similar data objects to a query example...

  19. Lessons for outsourcing and interim management relationships.

    Science.gov (United States)

    Macko, W; Kostyack, P T

    1999-01-01

    Few decisions can affect an organization more than the selection of an outsourcing or interim management partner. More and more health care organizations face such decisions in today's competitive market in order to face new business needs. Making these relationships successful can be important for health care organizations seeking competitive advantages or seeking immediately accessible management support. These relationships, however, require careful partner selection and development. Success in outsourcing and interim management relationships is contingent upon a thorough selection process, a strong contract that has clearly and explicitly detailed responsibilities and a culture-sensitive business rapport between the client and selected partner.

  20. Cloud Sourcing – Next Generation Outsourcing?

    OpenAIRE

    Muhic, Mirella; Johansson, Björn

    2014-01-01

    Although Cloud Sourcing has been around for some time it could be questioned what actually is known about it. This paper presents a literature review on the specific question if Cloud Sourcing could be seen as the next generation of outsourcing. The reason for doing this is that from an initial sourcing study we found that the sourcing decisions seems to go in the direction of outsourcing as a service which could be described as Cloud Sourcing. Whereas some are convinced that Cloud Sourcing r...

  1. Outsourcing: Fierce Lion or Paper Tiger?

    Directory of Open Access Journals (Sweden)

    Michelli Giacomossi

    2016-10-01

    Full Text Available Outsourcing has involved heated debate on the adequacy of prism the requirements of a savage capitalism at the expense of decent work, conquered throughout history the hard way, and / or flexibility of labor standards as a reasonable bulwark for the preservation of the companies in a world increasingly globalized and competitive. It will analyze feasibility of outsourcing in the Brazilian labor law, specifically in the private sector, as imbued with the lines of PL 4.330 / 2004. To meet the research objectives we used the deductive method and techniques of the referent and literature.

  2. TOGAF usage in outsourcing of software development

    Directory of Open Access Journals (Sweden)

    Aziz Ahmad Rais

    2013-12-01

    Full Text Available TOGAF is an Enterprise Architecture framework that provides a method for developing Enterprise Architecture called architecture development method (ADM. The purpose of this paper is whether TOGAF ADM can be used for developing software application architecture. Because the software application architecture is one of the disciplines in application development life cycle, it is important to find out how the enterprise architecture development method can support the application architecture development. Having an open standard that can be used in the application architecture development could help in outsourcing of software development. If ADM could be used for software application architecture development, then we could consider its usability in outsourcing of software development.

  3. The Path from Outsourcing to Backsourcing

    DEFF Research Database (Denmark)

    Madsen, Erik Skov; Slepniov, Dmitrij

    2011-01-01

    The purpose of this paper is to examine the evolution of offshoring and outsourcing over time and highlight strategic considerations underpinning this process in companies. On the basis of four case studies of Danish and German industrial companies, this paper develops a holistic framework...... conceptualizing various levels of outsourcing and offshoring as well as factors driving the transition between these levels. The framework adds to better understanding of the process,challenges the linear nature of it and suggests that ‘backsourcing’ and repatriation of activities should receive more attention...

  4. Outsourcing CO2 within China

    Science.gov (United States)

    Feng, Kuishuang; Davis, Steven J.; Sun, Laixiang; Li, Xin; Guan, Dabo; Liu, Weidong; Liu, Zhu; Hubacek, Klaus

    2013-01-01

    Recent studies have shown that the high standard of living enjoyed by people in the richest countries often comes at the expense of CO2 emissions produced with technologies of low efficiency in less affluent, developing countries. Less apparent is that this relationship between developed and developing can exist within a single country’s borders, with rich regions consuming and exporting high-value goods and services that depend upon production of low-cost and emission-intensive goods and services from poorer regions in the same country. As the world’s largest emitter of CO2, China is a prominent and important example, struggling to balance rapid economic growth and environmental sustainability across provinces that are in very different stages of development. In this study, we track CO2 emissions embodied in products traded among Chinese provinces and internationally. We find that 57% of China’s emissions are related to goods that are consumed outside of the province where they are produced. For instance, up to 80% of the emissions related to goods consumed in the highly developed coastal provinces are imported from less developed provinces in central and western China where many low–value-added but high–carbon-intensive goods are produced. Without policy attention to this sort of interprovincial carbon leakage, the less developed provinces will struggle to meet their emissions intensity targets, whereas the more developed provinces might achieve their own targets by further outsourcing. Consumption-based accounting of emissions can thus inform effective and equitable climate policy within China. PMID:23754377

  5. Employee recruitment outsourcing in Bangladesh: An ethical dilemma

    Directory of Open Access Journals (Sweden)

    Maksuda Hossain

    2018-04-01

    Full Text Available The present paper focuses on the ethical issues resulting from recruitment outsourcing in Bangladesh. It is a case based explorative study. Besides secondary data, both outsourced employees and employers who engage in outsourcing for their organization were interviewed to reach the valid data. Poor salary and benefit structure of the outsourced employees, different folded discrimination between in-house and outsourced employees, employee poaching from the competitors with the help of 3rd parties are some of the findings of the study that are creating ethical dilemma for organizations and employees as well. Both from the demographic perspective and subject matter the study is original one.

  6. Consideraciones contractuales del outsourcing, para el desarrollo de Software

    Directory of Open Access Journals (Sweden)

    Jose Luis Cantu Mata

    2011-01-01

    Full Text Available Software Outsourcing has become a solution for organizations due to different reasons that companies consider to get some benefit from doing any business process. After evaluating what those benefits and the decision to resort to outsourcing, the company considers an outsourcing contract and becomes a client company. The contents of the outsourcing contract is based on factors that companies consider to hire an outsourcing provider for software development. Based on the significant investment in recruiting software provider for businesses in Mexico, performed a literature review to identify key variables that, in principle, influence the hiring of a vendor whose business is software development.

  7. A fuzzy decision making method for outsourcing activities

    Directory of Open Access Journals (Sweden)

    Zahra Afrandkhalilabad

    2012-09-01

    Full Text Available Optimization of outsourcing operations plays an important role on development and progress for modern organizations. One important question in optimization process is to find a tradeoff between advantage and disadvantage of outsourcing and make appropriate decision whenever outsourcing action is necessary. In fact, there are several cases where outsourcing is not implemented properly and organizations suffer from the consequences. The primary purpose of this paper is to investigate various aspects of outsourcing to facilitate decision-making process in fuzzy environments. The preliminary results detect some of the necessary actions for decision making operations.DOI: 10.5267/j.msl.2012.10.005Keywords:

  8. Risk assessment of logistics outsourcing based on BP neural network

    Science.gov (United States)

    Liu, Xiaofeng; Tian, Zi-you

    The purpose of this article is to evaluate the risk of the enterprises logistics outsourcing. To get this goal, the paper first analysed he main risks existing in the logistics outsourcing, and then set up a risk evaluation index system of the logistics outsourcing; second applied BP neural network into the logistics outsourcing risk evaluation and used MATLAB to the simulation. It proved that the network error is small and has strong practicability. And this method can be used by enterprises to evaluate the risks of logistics outsourcing.

  9. Efficiently outsourcing multiparty computation under multiple keys

    NARCIS (Netherlands)

    Peter, Andreas; Tews, Erik; Tews, Erik; Katzenbeisser, Stefan

    2013-01-01

    Secure multiparty computation enables a set of users to evaluate certain functionalities on their respective inputs while keeping these inputs encrypted throughout the computation. In many applications, however, outsourcing these computations to an untrusted server is desirable, so that the server

  10. Decision Making in R&D Outsourcing

    DEFF Research Database (Denmark)

    Bals, Lydia; Kneis, Kyra; Lemke, Christine

    2011-01-01

    In an increasingly competitive environment, the pharmaceutical industry faces increasing R&D costs and longer development times, which increase a product’s time to market. Therefore, the issue of costs and outsourcing of R&D is increasing in importance, but systematic approaches for understanding...

  11. Outsourcing childcare, home cleaning and meal preparation

    NARCIS (Netherlands)

    Cornelisse-Vermaat, J.R.; Ophem, van J.A.C.; Antonides, G.; Maassen van den Brink, H.

    2011-01-01

    In this paper the outsourcing of childcare, home cleaning and meal preparation is analysed by means of a socio-economic model that incorporates household-economic, lifecycle, lifestyle and health variables. The data (n= 700) was collected during a telephone survey in the Netherlands. About 10 per

  12. Outsourcing of Training and Development of Employees

    OpenAIRE

    Mihulková, Dana

    2008-01-01

    This work defines the concept, advantages and risks of outsourcing of training and development of employees. The practical part of this work is a case study which goal is to choose a supplier for long-term development of employees of Prague company in English language.

  13. Outsourcing occupational health services. Critical elements.

    Science.gov (United States)

    Dyck, Dianne

    2002-02-01

    Successful management of an outsourcing relationship produces a highly interactive, flexible relationship between two organizations. The unique skills and resources of the service provider can be leveraged by the purchasing organization to achieve its business goals. Occupational and environmental health nurses can orchestrate this process and implement this important management tool in the provision of quality occupational health services.

  14. Three Interdisciplinary Studies on IT Outsourcing

    Science.gov (United States)

    Gantman, Sonia Vilvovsky

    2012-01-01

    This dissertation provides interdisciplinary insights into the role of client's internal collaborative experience in managing communication during a complex outsourced project, building a quality client-vendor relationship and ultimately achieving success in the project. Each of the three studies in this dissertation identifies a gap in…

  15. Athos: Efficient Authentication of Outsourced File Systems

    DEFF Research Database (Denmark)

    Triandopoulos, Nikolaos; Goodrich, Michael T.; Papamanthou, Charalampos

    2008-01-01

    We study the problem of authenticated storage, where we wish to construct protocols that allow to outsource any complex file system to an untrusted server and yet ensure the file-system's integrity. We introduce Athos, a new, platform-independent and user-transparent architecture for authenticated...

  16. Strategic Outsourcing under Economies of Scale

    OpenAIRE

    Chen, Yutian; Sen, Debapriya

    2010-01-01

    Economies of scale in upstream production can lead both disintegrated downstream firms as well as its vertically integrated rival to outsource offshore for intermediate goods, even if offshore production has moderate cost disadvantage compared to in-house production of the vertically integrated firm.

  17. Managing a Stormy Change in IT Outsourcing

    DEFF Research Database (Denmark)

    Alaranta, Maria; Alin, Pauli

    2014-01-01

    Changes in information-technology outsourcing (ITO) are often challenging. Critical to success is integrating knowledge efficiently between the client and vendor. Some of these changes are novel and unpredictable, “stormy” events where past knowledge offers little guidance, and existing practices...

  18. Outsourcing in Higher Education: An Empirical Examination

    Science.gov (United States)

    Gupta, Atul; Herath, S. Kanthi; Mikouiza, Nathalie C.

    2005-01-01

    Purpose: To measure the degree of implementation and satisfaction level with the outsourcing initiatives from higher education institutions. Design/methodology/approach: Uses a survey questionnaire to measure the levels of satisfaction with the institutions' services and the questionnaire was based on six factors that are deemed significant in…

  19. Gaining Flexibility and Innovation through Offshore Outsourcing

    Directory of Open Access Journals (Sweden)

    Michela Pellicelli

    2018-05-01

    Full Text Available Recently, offshore outsourcing has become extremely important for companies that compete worldwide. In many industries, only companies that manage to be competitive globally can aspire to attain sustainable competitive advantages. Therefore, offshore outsourcing has become essential for many companies and recently has become more and more a vital part of the long-term strategies of the leading firms. The rapidly shifting conditions in the marketplace is forcing management to constantly review and defend its core competencies. Management is now confronted with a higher level of complexity and disruptions brought about in particular by the new waves of globalization and the irresistible march of technological changes. For these reasons, offshore outsourcing is transforming the functions of the traditional firms into a network of competencies. The tendency to offshore most of the productive and economic activities and processes can lead companies to transform themselves into virtual organizations, where all the functions could be outsourced through the formation of flexible networks and agile organizational structures.

  20. Outsourced similarity search on metric data assets

    KAUST Repository

    Yiu, Man Lung; Assent, Ira; Jensen, Christian Sø ndergaard; Kalnis, Panos

    2012-01-01

    for the most similar data objects to a query example. Outsourcing offers the data owner scalability and a low-initial investment. The need for privacy may be due to the data being sensitive (e.g., in medicine), valuable (e.g., in astronomy), or otherwise

  1. Outsourcing in private healthcare organisations: a Greek perspective.

    Science.gov (United States)

    Moschuris, Socrates J; Kondylis, Michael N

    2007-01-01

    The purpose of this paper is to present a study carried out to investigate the extent of outsourcing, the decision-making process, the impact of outsourcing, and the future trend of outsourcing in private healthcare organisations in Greece. A survey instrument was designed and mailed to a random sample of 100 private healthcare organisations in Greece. A total of 25 usable questionnaires were received, representing a response rate of 25 percent. The survey instrument focused on the extent to which private healthcare organisations outsource services, the decision-making process for choosing an external service provider, the impact of outsourcing, and the future trend of outsourcing. Private healthcare organisations in Greece outsource a variety of activities. Cost savings, customisation, and customer satisfaction are the main factors affecting the outsourcing decision. The cooperation with a contract service provider has led to an improvement in customer satisfaction and to a cost reduction. Most users are highly satisfied with the performance of these companies and believe that there will be a future increase in the usage of these services. The paper provides a framework regarding outsourcing in private healthcare organisations. This research fills the gap in the area of outsourcing in private healthcare organisations in Greece.

  2. The performance of companies in terms of outsourcing

    Directory of Open Access Journals (Sweden)

    Dubrovskaya Tat’yana Nikolaevna

    2016-04-01

    Full Text Available In the article the essence of outsourcing as a new form of employment relations is considered, its features are defined in comparison with traditional forms of employment, its advantages and disadvantages are given. The authors describe the reasons why companies resort to outsourcing, in particular, on the example of small business, illustrate the strategic importance of outsourcing. The practical application of outsourcing is becoming more widespread in the modern business. The scientific and actual role of outsourcing in the management of the enterprise has greatly increased, which is proved by the fact that today more than fifty per cent of current foreign companies apply data approach. Thus today in the Russian Federation outsourcing is at an early stage of formation and relates mainly to restructuring of business entities and development of the market of information technologies. The analysis allowed determining the provisional value of the outsourcers’ services. The basis of determining the cost of the services is the cost of maintenance of one unit of standard accounting service. The calculations show that for the investigated enterprise it is very advantageous to transfer a number of business process to outsourcing, and there is a need to carefully consider over the choice of an outsourcer in order to avoid the negative sides of the work under this type of agreements. When deciding about outsourcing, one needs to analyze the financial and organizational costs, while keeping the risks of associated with the work in terms of outsourcing in the analysis area.

  3. Assessing the Relationship between Airlines' Maintenance Outsourcing and Aviation Professionals' Job Satisfaction

    Science.gov (United States)

    McCamey, Rotorua

    The current economic and security challenges placed an additional burden on U.S. airlines to provide optimum service at reasonable costs to the flying public. In efforts to stay competitive, U.S. airlines increased foreign-based outsourcing of aircraft major repair and overhaul (MRO) mainly to reduce labor costs and conserve capital. This concentrated focus on outsourcing and restructuring, ignored job dissatisfaction among remaining employees which could reduce and or eliminate an airline's competitiveness. The purpose of this quantitative study was (a) to assess the relationship between increased levels of foreign-based MRO outsourcing and aviation professionals' job satisfaction (Y1); (b) to assess the influence of increased levels of foreign-based outsourcing on MRO control (Y2), MRO error rate (Y3), and MRO technical punctuality (Y4) as perceived by aviation professionals; and (c) to assess the influence of increased levels of foreign-based MRO outsourcing on technical skills (Y5) and morale ( Y6) as perceived by aviation professionals. The survey instrument was utilized based on Paul Spector's Job Satisfaction Questionnaire and MRO specific questions. A random sample of 300 U.S. airline participants was requested via MarketTools to meet required sample size of 110 as determined through a priori power analysis. Study data rendered 198 useable surveys of 213 total responses, and correlation, multiple regression, and ANOVA methods were used to test study hypotheses. The Spearman's rho for (Y 1) was statistically significant, p = .010 and multiple regression was statistically significant, p < .001. A one-way ANOVA indicated participants differed in their opinions of (Y2) through (Y6), Recommendations for future research include contrasting domestic and global MRO providers, and examining global aircraft parts suppliers and aviation technical training.

  4. Is Minimizing Interaction a Solution to Cultural and Maturity Inequality in Offshore Outsourcing?

    DEFF Research Database (Denmark)

    Hertzum, Morten; Pries-Heje, Jan

    2011-01-01

    Many companies consider and some undertake outsourcing of their software development activities. Often, information systems development is outsourced to vendors in different cultures or with a different level of software-process maturity. Recommendations for managing such offshore outsourcing...

  5. 78 FR 72899 - Draft Guidance for Industry on Registration for Human Drug Compounding Outsourcing Facilities...

    Science.gov (United States)

    2013-12-04

    ... information technology. Under the draft guidance, outsourcing facilities that elect to register should submit... guidance provides information on how an outsourcing facility should submit facility registration...] Draft Guidance for Industry on Registration for Human Drug Compounding Outsourcing Facilities Under...

  6. Apply TQM to E-Government Outsourcing Management

    Science.gov (United States)

    Huai, Jinmei

    This paper developed an approach to e-government outsourcing quality management. E-government initiatives have rapidly increased in the last decades and the success of these activities will largely depend on their operation quality. As an instrument to improve operation quality, outsourcing can be applied to e-government. This paper inspected process of e-government outsourcing and discussed how to improve the outsourcing performance through total quality management (TQM). The characteristics and special requirements of e-government outsourcing were analyzed as the basis for discussion. Then the principles and application of total quality management were interpreted. Finally the process of improving performance of e-government was analyzed in the context of outsourcing.

  7. The process of outsourcing hotel services: Motivations and theoretical foundations

    Directory of Open Access Journals (Sweden)

    Kawana Harue Sato

    2013-04-01

    Full Text Available This study discusses the process of outsourcing in hotels. The aim of this study was to determine why the hotels outsource their services and activities, and how the outsourcing process occurs in hotels in Curitiba, in the perspective of dynamic capabilities. Specifically we took as basis the theoretical model of Teece (2007 of the microfoundations of dynamic capabilities, in which the author proposes that the exploitation of organizational boundaries and coespecialization are part of the dynamic capability of organizations. Regarding the analysis, we used the technique of analyzing the content of categorical six hotels. The results show that the decisions of outsourcing were primarily motivated by financial reasons, such as the possibility of reducing costs and improving performance financier. In relation to the outsourcing decision process, it was observed that formalized processes are adopted especially by hotels that belong to chains. Independent hotels adopt more informal processes in the outsourcing decision.

  8. International outsourcing as a challenge for the world trade system

    Directory of Open Access Journals (Sweden)

    Elena Sivacheva

    2007-02-01

    Full Text Available From the strategic management point of view, the twenty-first century is being widely recognized as the century for outsourcing in the global economy. In the meantime international outsourcing is one of the most dynamic, innovation-driven and complicated processes in modern world. The present paper concentrates on the essence of international outsourcing (tracing its roots in the international division of labour and world economic relations theoretical approaches, reviews its explicit and implicit challenges and finally presents opportunities for regulating international outsourcing. Attention is focused on the following key questions: to what extent does international outsourcing represent a challenge for the world trade system? what contribution does international outsourcing make to economic «strength» in the modern world?

  9. Outsourcing to increase service capacity in a New Zealand hospital.

    Science.gov (United States)

    Renner, C; Palmer, E

    1999-01-01

    Service firms manage variability using both demand-side tactics (levelling customer demand), and supply-side tactics (increasing available capacity). One popular way of increasing available capacity is the outsourcing of non-core services. This article uses a case study to examine the impact of an outsourced non-core service on a hospital's overall service system. Findings show that the outsourced service provides access to more sophisticated technology, increases in-house capacity and saves capital expenditure. However, the outsourcing also increases the scheduling problems that the hospital faces. These problems are largely due to communication delays from the involvement of more than one organisation. These delays decrease the response time available to match changes in demand for the outsourced service. Given the obvious benefits of such outsourcing, the article concludes that management should pay close attention to the communication pathways between organisations, in order to minimise the end effects identified in this study.

  10. Unemployment and welfare consequences of international outsourcing under monopolistic competition

    OpenAIRE

    Richard A. Brecher; Zhiqi Chen

    2014-01-01

    This paper challenges the conventional academic view that international outsourcing is just another form of gainful trade. Contrary to that view, we show that labourservice outsourcing can reduce the highwage country's welfare even when productmarket trade is beneficial, within a model that combines involuntary unemployment and monopolistic competition. Outsourcing's impact on welfare is worsened by a definite loss of jobs and a possible contraction in the range of varieties produced worldwid...

  11. Applying Fuzzy Decision Making Approach to IT Outsourcing Supplier Selection

    OpenAIRE

    Gülcin Büyüközkan; Mehmet Sakir Ersoy

    2009-01-01

    The decision of information technology (IT) outsourcing requires close attention to the evaluation of supplier selection process because the selection decision involves conflicting multiple criteria and is replete with complex decision making problems. Selecting the most appropriate suppliers is considered an important strategic decision that may impact the performance of outsourcing engagements. The objective of this paper is to aid decision makers to evaluate and assess possible IT outsourc...

  12. Information systems outsourcing: a Delphi study from Spain

    OpenAIRE

    González Ramírez, María Reyes; Gascó Gascó, José Luis; Llopis Taverner, Juan

    2010-01-01

    Purpose – The widespread growth of information systems (IS) outsourcing on an international scale contrasts sharply with the somewhat limited development of this practice in Spain. The purpose of this paper is to deal with the situation of IS outsourcing in this country. Design/methodology/approach – For this purpose, the paper has used the opinions and comments of those in charge of IS departments at the largest Spanish firms through a normative Delphi study. Findings – Outsourcing makes it ...

  13. Strategic approach to outsourcing the research and development function

    OpenAIRE

    Firend, A.R

    2010-01-01

    This paper proposes an approach for outsourcing the R&D function. This model is to serve as a strategic approach to outsourcing that considers number of elements with strategic competitive advantage as an ultimate objective. This paper suggest that outsourcing research and development should be planed and conducted from a strategic standpoint and have positive impact on organizational competitive position by incorporating it into the overall\\ud strategy of the organization to reduce the numbe...

  14. Information systems outsourcing reasons and risks: a new assessment

    OpenAIRE

    González Ramírez, María Reyes; Gascó Gascó, José Luis; Llopis Taverner, Juan

    2010-01-01

    Outsourcing is currently going through a stage of unstoppable growth. This paper makes a proposal about the main reasons which may lead firms to adopt Outsourcing in Information Systems services. It will equally analyse the potential risks that IS clients are likely to face. An additional objective is to assess these reasons and risks in the case of large Spanish firms, while simultaneously examining their evolution over time. This study of outsourcing reasons and risks has been carried out f...

  15. Investigation of IT/IS Outsourcing in Singapore

    OpenAIRE

    Mui, Angela Koh Ser

    2003-01-01

    The concept of outsourcing information technology (IT) or systems (IS) has been around since mid 1960s. Today, outsourcing has become a potentially viable business solution that many IT managers are looking into in order to remain competitive in the current dynamic business and technological environment. In Singapore, the recent IT outsourcing by DBS Bank has raised the awareness and sparked off the interest to conduct this study. The purpose of this thesis is therefore to investigate this la...

  16. Implementasi Outsourcing Strategy Pada Industri Rokok Sigaret Kretek Mesin

    OpenAIRE

    Idris, Idris

    2013-01-01

    Many concepts and methods of efficiency have been developed recently. Ones is outsourcing strategy. It gives strategic benefit, however outsourcing have strategic risk. To be survive in global competition, Ciggarete Industry must make its production efficiently by outsourcing. Its uses the strategy to keep its machine and equipment. This research uses qualitative approach and case study Ciggarete Industry. By analyzing value chain at first, the research continue to identifying internal and ex...

  17. The Economics of Outsourcing in a De-integrating Industry

    OpenAIRE

    Jawaid Abdul Ghani; Arif Iqbal Rana

    2005-01-01

    Many large firms in low scale economy industries are actively considering outsourcing options, in the face of competition from smaller more efficient players. Based on a review of the theoretical literature and a case-study of outsourcing decisions at two large vertically integrated footwear manufacturers in Pakistan, a framework is developed for determining which set of products and activities to outsource and which to keep in-house. The framework suggests activities being considered for out...

  18. STRATEGIC INVESTMENT AND INTERNATIONAL OUTSOURCING IN UNIONISED OLIGOPOLY

    OpenAIRE

    Dermot Leahy; Catia Montagna

    2010-01-01

    We critically consider the conventional belief that the attractiveness of international outsourcing lies in cheaper labour costs overseas and that it offers a means to ‘escape’ the power of unions. We develop an oligopoly model in which firms facing unionised domestic labour market choose between producing an intermediate in-house or outsourcing it to a non-unionised foreign supplier that makes a relationship specific investment in developing the intermediate. We show that outsourcing typical...

  19. Outsourcing Logistics Activities: Evidence from Slovenia

    Directory of Open Access Journals (Sweden)

    Klemen Kavčič

    2016-12-01

    Full Text Available The purpose of this research is to investigate how logistics outsourcing performs activities that have been traditionally carried out within the outsourcer’s company. The study examines the characteristics of logistics and transport services, which are important in cooperation with service providers. Two groups were formed according to the average values of the characteristics of logistics activities. ‘Cost, quality and response’ are important for the first group, while ‘logistics, environment and the ability to adapt to client processes’ are important for the second group. The results of the survey carried out in Slovenian enterprises show that both groups are primarily interested in express freight and shipment services, the difference lying in the understanding of logistics, mutual trust and brand recognition. The findings will be useful both in business practice and for managers, providing them with a better understanding of the performance of logistics outsourcing.

  20. Outsourced similarity search on metric data assets

    KAUST Repository

    Yiu, Man Lung

    2012-02-01

    This paper considers a cloud computing setting in which similarity querying of metric data is outsourced to a service provider. The data is to be revealed only to trusted users, not to the service provider or anyone else. Users query the server for the most similar data objects to a query example. Outsourcing offers the data owner scalability and a low-initial investment. The need for privacy may be due to the data being sensitive (e.g., in medicine), valuable (e.g., in astronomy), or otherwise confidential. Given this setting, the paper presents techniques that transform the data prior to supplying it to the service provider for similarity queries on the transformed data. Our techniques provide interesting trade-offs between query cost and accuracy. They are then further extended to offer an intuitive privacy guarantee. Empirical studies with real data demonstrate that the techniques are capable of offering privacy while enabling efficient and accurate processing of similarity queries.

  1. International outsourcing under monopolistic competition: winners and losers

    OpenAIRE

    Do, Viet; van Long, Ngo

    2007-01-01

    We show that, even with flexible domestic wages, international outsourcing may worsen the welfare of the home country and reduce the profits of all firms. If wages are rigid, outsourcing is welfare-improving if and only if the sum of the "trade creation" effect and the "exploitation effect" exceeds the "trade diversion" effect. A wage subsidy may improve welfare. We also extend the model to a two-period framework. Delaying outsourcing can be gainful because the fixed cost of outsourcing may f...

  2. Determinants of International Outsourcing and Performance: A Relational Exchange Perspective

    Directory of Open Access Journals (Sweden)

    Carl E. Dresden

    2013-07-01

    Full Text Available Prescriptive discussions regarding international outsourcing abound, but there are few previously proposed models of the antecedents leading to such sourcing. This empirical study utilizes the relational exchange framework proposed by Dwyer, Schurr and Oh (1987 and builds a conceptual model of the firm's use of international outsourcing within the context of relational exchange. The model concentrates on the aspects of relational exchange that are crucial antecedents to successful international outsourcing and empirically demonstrates how both economic and social factors have their influence. The resulting model demonstrates how cooperation, rather than competition, leads to successful international outsourcing.

  3. Do specialists exit the firm outsourcing its R&D?

    DEFF Research Database (Denmark)

    Wang, Wenjing

    Do specialists exit the firm increasingly outsourcing its research and development (R&D) work? Although this question is critical in understanding how R&D outsourcing links to innovation performance, the answer is not yet clear. This paper proposes that the optimal level of firm's internal...... employment of R&D specialists decreases with the deepening of R&D outsourcing but increases with the broadening of R&D outsourcing. These relations can be inferred from previous empirical studies as well as our theoretical analysis, and are supported by the empirical evidence from estimations of correlated...

  4. Outsourcing an Effective Postdischarge Call Program

    Science.gov (United States)

    Meek, Kevin L.; Williams, Paula; Unterschuetz, Caryn J.

    2018-01-01

    To improve patient satisfaction ratings and decrease readmissions, many organizations utilize internal staff to complete postdischarge calls to recently released patients. Developing, implementing, monitoring, and sustaining an effective call program can be challenging and have eluded some of the renowned medical centers in the country. Using collaboration with an outsourced vendor to bring state-of-the-art call technology and staffed with specially trained callers, health systems can achieve elevated levels of engagement and satisfaction for their patients postdischarge. PMID:29494453

  5. Vertical Integration Versus Outsourcing in Industry Equilibrium

    OpenAIRE

    Bin Wang

    2006-01-01

    We study the determinants of the extent of in-house vertical integration and of outsourcing in foreign countries. Potential suppliers must make a relationship-specific investment in order to serve each prospective customer. Such investments are governed by imperfect contracts. A final-good producer can manufacture components for it, but the per-unit cost is higher than for specialized suppliers. We consider how the size of the cost differential, the trade costs of components, the relative cos...

  6. Knowledge requirements for information systems outsourcing

    CSIR Research Space (South Africa)

    Smuts, H

    2015-07-01

    Full Text Available resources and independent specialist contractors hired in by the client organisation. A key objective for the outsource vendor was to design a future-proof, integrated and optimised business process set and this requirement emphasised the re- quirement... for knowledge sharing and knowledge flow between all three groups of resources. The tar- get audience for this data collection consisted of permanent employees, contractor and consultant re- sources, as well as business users and programme sponsors...

  7. Outsourcing: A cost-savings perspective

    International Nuclear Information System (INIS)

    Riser, M.A.; McGough, M.E.

    1992-01-01

    What is outsourcing? There is no such word according to Webster's dictionary; however, as used in the business world, outsourcing is a partnership or contract by a corporation with a third party to have the third party completely manage a particular corporate function or operations area. A common example of outsourcing that occurs in today's commercial marketplace can be seen in the management information systems field. Many large corporations (i.e., banks, insurance companies, utilities, etc.) are required to maintain vast computer networks and information systems to process the voluminous amounts of information that flow through the company each day. This computer center maintenance is usually a support function to the business's main line of work, but it is a necessary tool to allow the corporation to function efficiently in today's information-dominated society. While it is a fact that information is a crucial part of any business operation, processing and distributing that information is not and need not be and usually hinders a company in effectively pursuing its main line of work (e.g., making electricity). One western nuclear utility has outsourced its vendor engineering services to free its engineers from the humdrum task of updating and maintaining vendor technical manual (VTM) information and to allow them to concentrate on maintaining the plant at power, thereby increasing the overall plant capacity rating (i.e., increased profits). Having correct and accurate technical manual information is important for proper plant maintenance; however, on a day-to-day basis, VTMs do not directly support the plant at power and are therefore just one more administrative nightmare a systems engineer or maintenance engineer must deal with in his job

  8. Topics in Productivity, Exporting and Outsourced Services

    OpenAIRE

    Kidder, Matthew Benjamin

    2016-01-01

    This dissertation is a collection of three empirical studies using the a survey of Chilean Manufactures. The first two chapters of this dissertation evaluates the productivity impact of exporting and service outsourcing. The last chapter evaluates selection mechanisms into exporting.The first chapter examines productivity and exporting. I find that asymmetric responses, between exporters and non-exporters, to changes in the domestic lending rate can cause propensity-score-matching-differen...

  9. Outsourcing within aerospace manufacturing enterprises: A phenomenological study and outsourcing leadership model

    Science.gov (United States)

    Sampson, Enrique, Jr.

    Many aerospace workers believe transferring work projects abroad has an erosive effect on the U.S. aerospace industry (Pritchard, 2002). This qualitative phenomenological study examines factors for outsourcing decisions and the perceived effects of outsourcing on U.S. aerospace workers. The research sample consists of aerospace industry leaders and nonleaders from the East Coast, Midwest, and West Coast of the United States. Moustakas' modified van Kaam methods of analysis (1994) and Decision Explorer analysis software were applied to the interview transcripts. Resultant data identified five core themes: communication, best value, opportunities, cost, and offset consideration. The themes provided the framework for a model designed to assist leaders in making effective decisions and communicating the benefits of those decisions when considering outsourcing of work projects.

  10. An Outsourcing Expert System for Governing Organizations

    Directory of Open Access Journals (Sweden)

    Meisam Shahbazi

    2016-10-01

    Full Text Available Making the right decision about doing activities in-house vs. outsourcing is one of the important management decisions. The considerable effect of this decision on organizational performance and responsiveness is supported by theoretical and empirical evidence. In this study, using the experts’ knowledge extraction and modeling, we have designed a logical framework for deciding about outsourcing in governing organizations and accordingly an expert system has been developed. As an applied research a descriptive approach and case study method have been used. Objectives, inevitable circumstances, requirements, background conditions and facilitators have been identified as the underlying components of the system. The system provides a recommendation for each activity and prioritizes them based on readiness for outsourcing. An implementation in IT department of a sample organization is provided and the results are analyzed.  In the end, the proposed system for activities of IT Management was carried out in one of the organizations and consequently the obtained outputs and results were analyzed.

  11. How Continental Bank outsourced its "crown jewels.".

    Science.gov (United States)

    Huber, R L

    1993-01-01

    No industry relies more on information than banking does, yet Continental, one of America's largest banks, outsources its information technology. Why? Because that's the best way to service the customers that form the core of the bank's business, says vice chairman Dick Huber. In the late 1970s and early 1980s, Continental participated heavily with Penn Square Bank in energy investments. When falling energy prices burst Penn Square's bubble in 1982, Continental was stuck with more than $1 billion in bad loans. Eight years later when Dick Huber came on board, Continental was working hard to restore its once solid reputation. Executives had made many tough decisions already, altering the bank's focus from retail to business banking and laying off thousands of employees. Yet management still needed to cut costs and improve services to stay afloat. Regulators, investors, and analysts were watching every step. Continental executives, eager to focus on the bank's core mission of serving business customers, decided to outsource one after another in-house service--from cafeteria services to information technology. While conventional wisdom holds that banks must retain complete internal control of IT, Continental bucked this argument when it entered into a ten-year, multimillion-dollar contract with Integrated Systems Solutions Corporation. Continental is already reaping benefits from outsourcing IT. Most important, Continental staffers today focus on their true core competencies: intimate knowledge of customers' needs and relationships with customers.

  12. Outsourced Probe Data Effectiveness on Signalized Arterials

    Energy Technology Data Exchange (ETDEWEB)

    Young, Stanley E [National Renewable Energy Laboratory (NREL), Golden, CO (United States); Sharifi, Elham [University of Maryland; Eshragh, Sepideh [University of Maryland; Hamedi, Masoud [University of Maryland; Juster, Reuben M. [University of Maryland; Kaushik, Kartik [University of Maryland

    2017-07-31

    This paper presents results of an I-95 Corridor Coalition sponsored project to assess the ability of outsourced vehicle probe data to provide accurate travel time on signalized roadways for the purposes of real-time operations as well as performance measures. The quality of outsourced probe data on freeways has led many departments of transportation to consider such data for arterial performance monitoring. From April 2013 through June of 2014, the University of Maryland Center for Advanced Transportation Technology gathered travel times from several arterial corridors within the mid-Atlantic region using Bluetooth traffic monitoring (BTM) equipment, and compared these travel times with the data reported to the I95 Vehicle Probe Project (VPP) from an outsourced probe data vendor. The analysis consisted of several methodologies: (1) a traditional analysis that used precision and bias speed metrics; (2) a slowdown analysis that quantified the percentage of significant traffic disruptions accurately captured in the VPP data; (3) a sampled distribution method that uses overlay methods to enhance and analyze recurring congestion patterns. (4) Last, the BTM and VPP data from each 24-hour period of data collection were reviewed by the research team to assess the extent to which VPP captured the nature of the traffic flow. Based on the analysis, probe data is recommended only on arterial roadways with signal densities (measured in signals per mile) up to one, and it should be tested and used with caution for signal densities between one and two, and is not recommended when signal density exceeds two.

  13. The Impacts of Outsourcing on the Organisation & Economy : A Critical Look on Ericsson Transmission Planning Outsourced to India

    OpenAIRE

    Mirza, Afzal

    2012-01-01

    Globalisation is a phenomenon that has made the world shrink and business has crossed borders. To add over the advancement in technology has made this much easier. Companies are now indulging in outsourcing for many reasons. Recently, an increasing number of British firms have outsourced the IT and IS to India and other countries. Specifically, this study evaluates the Ericsson outsourcing its transmission planning to India and why are they doing so and how are they managing them. It also eva...

  14. Managing risk and security in outsourcing IT services onshore, offshore and the cloud

    CERN Document Server

    Siepmann, Frank

    2013-01-01

    Outsourcing History of Outsourcing      The Early Days of Outsourcing      Current State Delivery Models      Onshoring      Nearshoring      Offshoring Outsourcing Types      Technology Outsourcing      Business Transformation Outsourcing      Business Process Outsourcing      Knowledge Process Outsourcing The Internals of Outsourcing      The Phases      Typical Financial Outsourcing Model      Geographical Regions The Top Outsourcing Countries      India      Indonesia      Estonia      S

  15. The new IT outsourcing landscape from innovation to cloud services

    CERN Document Server

    Willcocks, Leslie P

    2012-01-01

    Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

  16. Enterprise Systems Outsourcing “Behind the Curtain”

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries-Heje, Jan

    2012-01-01

    Outsourcing is now a feasible means for enterprise systems (ES) cost savings, but does however increase the complexity of coordination substantially when many organizations are involved. We set out to study ES outsourcing in a large Scandinavian high-tech organization, SCANDI, a case setting with...

  17. Quantifying fair payment after outsourcing - a case study

    NARCIS (Netherlands)

    Eveleens, J.L.; Kampstra, P.; Verhoef, C.

    2015-01-01

    After outsourcing, issues can arise between the outsourcing organization and their third parties about fair payment. In a ceteris paribus situation, fair payment can be determined based on the differences made by the third parties. However, when information technology development is (partly)

  18. Web Services Support for Dynamic Business Process Outsourcing

    NARCIS (Netherlands)

    Grefen, P.W.P.J.; Ludwig, Heiko; Dan, Asit; Angelov, S.A.

    2003-01-01

    Outsourcing of business processes is crucial for organizations to be effective, efficient and flexible. To meet fast-changing market conditions, dynamic outsourcing is required, in which business relationships are established and enacted on-the-fly in an adaptive, fine-grained way unrestricted by

  19. Accounting outsourcing and some problems of selected software for accounting

    OpenAIRE

    Turková, Lenka

    2009-01-01

    Diploma thesis on Accounting outsourcing and key problems of selected software for accounting deals with the accounting outsourcing. Work focuses here on the question of the proper selection of an accounting firm and on the conditions of cooperation with it. In this work the reader is also acquainted with some software for accounting and with their advantages and disadvantages.

  20. Identifying factors affecting about outsourcing in paraclinical services

    African Journals Online (AJOL)

    Objective: Outsourcing refers to the transfer of services or functions to an outsider supplier, which controls them through a contract or cooperative. The main problem of senior managers in health organizations is determining the services which should be outsourced. The present study seeks to identify the factors that affect ...

  1. Logistics outsourcing by Taiwanese and Dutch food processing industries

    NARCIS (Netherlands)

    Hsin-I Hsiao, L.; Kemp, R.G.M.; Vorst, van der J.G.A.J.; Omta, S.W.F.

    2011-01-01

    Purpose – This paper aims to investigate outsourcing of different types of logistics activities in Taiwanese food industry, and benchmark with practices in The Netherlands. Design/methodology/approach – The outsourcing of four levels of logistics activities is investigated: transportation (level 1),

  2. Lessons from Dutch IT-outsourcing success and failure

    NARCIS (Netherlands)

    Delen, G. P. A. J.; Peters, R. J.; Verhoef, C.; van Vlijmen, S.F.M.

    2016-01-01

    We present the findings from a Dutch field study of a representative sample of 30 outsourcing deals totalling to more than 100 million Euro, where both customers, corresponding IT-outsourcing providers and their intermediaries (if present) participated. Of the 30 deals, 18 were successful. As the

  3. Outsourcing Turns IT Leaders into the New Air Traffic Controllers

    Science.gov (United States)

    Raths, David

    2010-01-01

    Many chief information officers (CIOs) have come to accept and even embrace the role of outsourcers in their portfolio of IT services. In 2009, 47 percent of the 352 CIOs surveyed by the Center for Higher Education Chief Information Officer Studies (CHECS) said they had selectively outsourced some part of the IT function, up from 43 percent the…

  4. Discovering Strategies to Improve Business Value in Outsourcing Projects

    NARCIS (Netherlands)

    Ponisio, Laura; van Eck, Pascal; Vruggink, P.

    2008-01-01

    This paper deals with the problem of leveraging client business value in a software development outsourcing relationship. We have observed software development projects from two different Dutch IT outsourcing companies and studied the approach they apply in their (successful) projects. The results

  5. Determinants of information technology outsourcing among health maintenance organizations.

    Science.gov (United States)

    Wholey, D R; Padman, R; Hamer, R; Schwartz, S

    2001-09-01

    We analyze the determinants of HMO information technology outsourcing using two studies. Study 1 examines the effect of asset specificity on outsourcing for development and operation activities, using HMO specific fixed effects to control for differences between HMOs. Study 2 regresses the HMO specific fixed effects from Study 1, which measure an HMO's propensity to outsource, on HMO characteristics. The data comes from a 1995 InterStudy survey about information technology organization of HMOs. While HMOs split roughly equally in outsourcing information technology development activities, they are extremely unlikely to outsource the day-to-day operation of information systems. The greater an HMO's information technology capability and the complexity of information systems supported, the less likely is an HMO to outsource. While HMOs less than two years old, for-profit HMOs, local or Blue Cross-affiliated HMOs, and mixed HMOs are more likely to outsource, federally qualified HMOs are less likely to outsource. Policy and managerial implications for the adoption and diffusion of new ways of organizing information technology, such as application service providers (ASPs), are discussed.

  6. Outsourcing Technology in Government: Owned, Controlled, or Regulated Institutions.

    Science.gov (United States)

    Gordon, Mark L.; Walsh, Timothy P.

    1997-01-01

    Examines the growing trend toward and objectives of government outsourcing of information technology (IT) both in the United States and around the world. Describes representative outsourcing arrangements; highlights steps governments should take to ensure that objectives are met; and discusses factors influencing management of public sector…

  7. Controlling the delivery of outsourced services in asymmetrical supply chains

    NARCIS (Netherlands)

    Iwaarden, van J.; Valk, van der W.; Aalders, L.; Brown, S.W.

    2009-01-01

    Services are increasingly outsourced. When outsourced services are directly delivered to the final customer by the supplier, the buying company lacks direct control over the delivery of the service. The purpose of this study is to expand theory on control over service delivery in supply chains. A

  8. Explaining Outsourcing in Health, Sport and Physical Education

    Science.gov (United States)

    Williams, Benjamin J.; Macdonald, Doune

    2015-01-01

    Outsourcing is a complex, controversial and pervasive practice that is increasingly becoming a matter of concern for educational researchers. This article contributes to this literature by examining outsourcing practices related to health, sport and physical education (HSPE). Specifically, it reports data on specialist health and physical…

  9. Strategic Outsourcing in the German Engine Building Industry

    DEFF Research Database (Denmark)

    Gretzinger, Susanne

    2008-01-01

    Outsourcing is an organizational measure that changesthe ressource dependencies of a Company. In this paper, a framework is developed from the perspective of the ressource dependence approach to explain strategic outsourcing in the German engine building industry. On the basis of the NIFA panel...

  10. Outsourcing of Technology in Higher Education: The Brookdale Experience.

    Science.gov (United States)

    Thompson, Donna; Morgovsky, Joel

    Outsourcing in higher education refers to the practice of contracting with private, off-campus firms to provide or manage services which have historically been provided in-house. Budget cutbacks and declining private support have led to increased use of outsourcing for non-mission-critical and non-instructional services, such as information…

  11. Adapting PRINCE2® to a Multi Vendor Outsourcing context

    NARCIS (Netherlands)

    Sander Maarleveld; Gilbert Gilbert Silvius

    2012-01-01

    This paper analyzes the application of PRINCE2® in a multivendor outsourcing context. Given the ongoing trend in large and middle-sized organizations to outsource part of their IT operations it is relevant and important to understand the effect of this trend on the way projects can be managed. Based

  12. Research on Business Process Outsourcing | CRDI - Centre de ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    The business process outsourcing (BPO) sector, worth over $130 billion worldwide, provides one of the greatest economic opportunities for wealth generation and employment creation open to a developing country. India, usually the first stop for western companies looking to increase profits by outsourcing some of their ...

  13. Leveraging Offshore IT Outsourcing by SMEs through Online Marketplaces

    NARCIS (Netherlands)

    U.L. Radkevitch (Uladzimir); H.W.G.M. van Heck (Eric); O.R. Koppius (Otto)

    2006-01-01

    textabstractFollowing their larger counterparts, an increasing number of small firms outsource their IT tasks to lower cost offshore destinations. For small firms, however, offshore outsourcing is a difficult undertaking as it involves high transaction costs. Online marketplaces for IT services,

  14. Risk-Driven Conceptual Modeling of Outsourcing Decisions

    NARCIS (Netherlands)

    van Eck, Pascal; Wieringa, Roelf J.; Gordijn, Jaap; Atzeni, P.; Chu, W.; Lu, H.; Zhou, S.; Ling, T.W.

    2004-01-01

    In the current networked world, outsourcing of information technology or even of entire business processes is often a prominent design alternative. In the general case, outsourcing is the distribution of economically viable activities over a collection of networked organizations. To evaluate

  15. Things get worse before getting better : outsourcing NPD activities

    NARCIS (Netherlands)

    Smets, L.P.M.; Oorschot, van K.E.; Langerak, F.

    2011-01-01

    To sustain the pace of new product development (NPD), manufacturers are increasingly outsourcing parts of the NPD process, such as design and engineering. However, by outsourcing design and engineering activities, things often get worse before getting better in terms of cycle time, development

  16. A Study of Information Systems Outsourcing Influential Factors.

    Science.gov (United States)

    Claver, Enrique; Gonzalez, Reyes; Gasco, Jose; Llopis, Juan

    2002-01-01

    Surveyed information systems managers at Spanish public universities to determine the level of information systems outsourcing. Also determined how factors such as the size of universities and their information systems departments, as well as the degree of involvement of rector's and general manager's teams, influence outsourcing levels. (EV)

  17. International Outsourcing: a process approach to the apparel industry

    Directory of Open Access Journals (Sweden)

    Maria Rosario Alves Moreira

    2015-12-01

    Full Text Available Objective – The purpose of this paper is to build a framework for an international outsourcing process in the apparel industry that can serve to support managerial decisions and actions regarding outsourcing choices and implementation. Design/methodology/approach – We developed of a straightforward and flexible framework describing the main stages of the international outsourcing process and its main activities with application in the context of the apparel industry. A case study approach was adopted with primary data collected through in-depth interviews and secondary data aggregated from company reports and documents. Theoretical foundation – Some research gaps in the outsourcing literature and most specifically on the matter of international outsourcing were identified by Hatonen and Eriksson (2009 and Kakabadse and Kakabadse (2000, among others. Specifically, these authors claim that there is not enough research on developing and offering decision models, tools or guidelines to support managerial decisions with the appropriate empirical evidence. This study aims to address this gap. Findings – We found that the international outsourcing process can be described using the proposed framework. Apparel companies can use this framework to support and supervise international outsourcing processes. Practical implications – This study provides a simple model that can help companies in the apparel industry to enhance their outsourcing activities and operations, and also contributes to a broader academic understanding of the matter.

  18. The market valuation of outsourcing new product development

    NARCIS (Netherlands)

    Raassens, N.; Wuyts, S.H.K.; Geyskens, I.

    2012-01-01

    Firms are increasingly outsourcing new product development (NPD), yet little is known about the financial performance implications of this decision. An empirical test shows that there is considerable variation in the performance implications of NPD outsourcing. The authors develop a contingency

  19. Outsourcing: Who's threatened? A critical view of outsourcing as a strategic management instrument.

    NARCIS (Netherlands)

    Bosman, F.J.M.

    2011-01-01

    In the contemporary strategic management process, outsourcing is performed whenever management sees an efficiency opportunity, and employees have no influence on the situation. This research examines the attitudes of technical in-house ICT staff to this work situation, mainly by using the Social

  20. PECULIARITIES OF THE INTERNATIONAL OUTSOURCING SERVICES: UKRAINIAN PERSPECTIVES

    Directory of Open Access Journals (Sweden)

    Natalia Maslii

    2017-11-01

    Full Text Available This article analyses the theoretical foundations of outsourcing and the focus of the outsourcing market in Ukraine. The criteria of assessment for the transfer of business functions to outsourcing are determined and EMEA evaluated according to these criteria. The aim of this work is to study the international outsourcing of services and the implementation of analysis of the characteristics of the process of selecting areas for the transfer of business functions to international outsourcing, and in this context to determine the prospects for Ukrainian companies in this market. Methodology. The study is based on the estimation of the states of the EMEA on the key criteria for transferring business functions to outsourcing. When assessing countries, factors are used, which are important indicators of the economic and political climate in the country, and you need to consider when choosing where to send the direction to outsourcing. The assessment of the countries is conducted on a number of criteria such as: labour cost in the country, the attitude to private property, foreign languages’ skills (in the language of the country of the customer, availability of developed infrastructure, government support, and implemented under this context measures of state regulation, etc. Results of the evaluation showed that over the past few years in many countries, there has been rather significant activity aimed at improving the country’s attractiveness as an international outsourcers, including in Ukraine, so Ukraine has all the prerequisites to occupy a worthy place in the market players of international outsourcing and thus get all the benefits of scientific and technical development and integration in the innovation sector of the world economy. Practical implications. The research is needed for the classification of countries according to their attractiveness because each customer has their own priorities when choosing a supplier and in order to

  1. AN EXAMINATION AND CRITIQUE OF THE OUTSOURCING CONCEPT AND PRAXIS

    Directory of Open Access Journals (Sweden)

    Dakare, Olamitunji

    2016-11-01

    Full Text Available The contemporary relevance of outsourcing as a process that involves the strategic use of outside resources to perform activities that can be usually handled by internal staff of a firm cannot be overemphasized. To this end, studies have shown that, by adopting outsourcing as a strategy numerous benefits abound. This article describes a theoretical investigation and review into what outsourcing really entails. It also highlights strategic benefits of outsourcing as have been promoted by some researchers. The article seeks to unravel and bring to the fore the other side of outsourcing—the challenges, which may have been neglected by individuals and organisations, so as to proffer a control measure which may in turn cushion its effects on business activities especially in emerging market economies and countries of the global south. Furthermore, the article provides a basis for reorganizing the theoretical application and practice of outsourcing in the business world.

  2. Noninteractive Verifiable Outsourcing Algorithm for Bilinear Pairing with Improved Checkability

    Directory of Open Access Journals (Sweden)

    Yanli Ren

    2017-01-01

    Full Text Available It is well known that the computation of bilinear pairing is the most expensive operation in pairing-based cryptography. In this paper, we propose a noninteractive verifiable outsourcing algorithm of bilinear pairing based on two servers in the one-malicious model. The outsourcer need not execute any expensive operation, such as scalar multiplication and modular exponentiation. Moreover, the outsourcer could detect any failure with a probability close to 1 if one of the servers misbehaves. Therefore, the proposed algorithm improves checkability and decreases communication cost compared with the previous ones. Finally, we utilize the proposed algorithm as a subroutine to achieve an anonymous identity-based encryption (AIBE scheme with outsourced decryption and an identity-based signature (IBS scheme with outsourced verification.

  3. Assessing the Value Dimensions of Outsourced Maintenance Services

    DEFF Research Database (Denmark)

    Toossi, Amir; Lockett, Helen Louise; Raja, Jawwad

    2013-01-01

    Purpose – The purpose of this paper is to investigate the diverse nature of tangible and intangible value dimensions that contribute to customers’ perception of value from outsourced maintenance services. Design/methodology/approach – A multiple case study approach has been adopted. Repertory grid......, an in-depth structured interviewing technique, has been used in order to draw out the respondents’ hidden constructs in evaluating outsourced maintenance services. Data have been collected from four customer organizations of outsourced maintenance services, and a total of 33 interviews have been...... undertaken. Findings – The paper has identified a range of tangible and intangible value dimensions that are of importance in maintenance outsourcing decision making. The most important value dimensions for maintenance outsourcing were found to be specialist knowledge, accessibility (of the service provider...

  4. PROCUREMENT INSOURCING VS. PROCUREMENT OUTSOURCING: EVIDENCE FROM SERBIA

    Directory of Open Access Journals (Sweden)

    Slobodan Acimovic

    2016-11-01

    Full Text Available One of the most important strategic decisions of a company is to choose whether to insource or outsource a particular group of activities or a business function. The trend of outsourcing those activities which do not form a part of the company core competences is becoming more and more present in business practice. The aim of the analysis within this paper is to review the mentioned trend from the position of organizing the company procurement activities. The analysis shows that there is no unique trend concerning outsourcing all logistics activities, which do not form a part of the company core competences. Unlike the majority of other logistics activities, which as non-basic, tend to be outsourced, procurement dominantly stays insourced. Finally, based on the empirical evidence obtained from a survey carried out among 52 companies in Serbia, it is concluded that even if procurement is outsourced, this trend is more present among service than production companies.

  5. Build-operate-transfer Outsourcing Contracts in Services

    DEFF Research Database (Denmark)

    Ørberg Jensen, Peter D.; Petersen, Bent

    2013-01-01

    Build-operate-transfer (BOT) contracting has been widely used in the engineering and construction industry and has recently spread into the service industry domains. Notably, service provider firms from emerging markets, India in particular, are now offering BOT outsourcing contracts in which...... the client firms are allotted call options, i.e. the right, but not the obligation, to transfer pre-specified assets from the service provider. As such, BOT outsourcing contracts seems to be an interesting contractual novelty that combines the advantages of outsourced and captive offshoring operations....... In this paper we investigate under which circumstances a BOT outsourcing contract (i.e. a contract where the client firm exercises its call option) is beneficial, or the opposite, to the emerging market vendor firm. Whether BOT outsourcing contracts are boon or bane to an emerging market vendor basically hinges...

  6. Deployment of vendor capabilities and competences throughout the outsourcing process

    DEFF Research Database (Denmark)

    Perunovic, Zoran; Christoffersen, Mads; Mefford, Robert N.

    2012-01-01

    Purpose - A vendor's capabilities are recognized as one of the most important factors for success in outsourcing. However, there is a lack of understanding of how vendors manage their capabilities throughout the outsourcing process. With an aim to contribute to filling this existing gap......, the purpose of this paper is to explore how vendors deploy their capabilities in order to win, run and renew the outsourcing contracts. Design/methodology/approach - The research question has been derived by integrating a resource-based view theory with a model of a vendor's process in outsourcing. A multiple......-case study of three contract electronic manufacturers has been employed to explore the research question. Findings - The results show that for achieving their outsourcing objectives, vendors use different capability mixes: the winning, the running, and the renewing. These mixes are created through...

  7. Capacity flexibility allocation in an outsourced supply chain with reservation

    DEFF Research Database (Denmark)

    Boulaksil, Youssef; Grunow, Martin; Fransoo, J.C.

    2011-01-01

    We consider a contract manufacturer that serves a limited number of outsourcers (customers) on a single capacitated production line. the outsourcers have different levels of demand uncertainty and the contract manufacturer faces the question how to allocate the contractual capacity flexibility...... in an optimal way. The contractual capacity flexibility is a contract parameter that sets the amount of demand the contract manufacturer is obliged to accept from the outsourcers. We develop a hierachical model that consists of two decision levels. At the tactical level, the contract manufacturer allocates...... the capacity flexibility to the different outsourcers by maximizing the expected profit. Offering more flexibility to the more uncertain outsourcer generates higher expected revenue, but also increases the expected penalty costs. The allocated capacity flexibilities (determined at the tactical level) are input...

  8. TRANSPORT OUTSOURCING AND TRANSPORT COLLABORATION RELATIONSHIP - THE RISK HEDGING PERSPECTIVE

    Directory of Open Access Journals (Sweden)

    Đurđica M. Stojanović

    2015-04-01

    Full Text Available Although transport outsourcing decision-making and collaborative transport management (CTM have been “hot topics” for years, their links are still not thoroughly explored. The purpose of this paper is to contribute to a better understanding of the relationship between them. In particular, we focus on the conflicting and complementary features of these concepts with regard to their capability to hedge against transport outsourcing-related risks. Transport outsourcing is often a tool for transferring part of the demand risks from the primary parties in supply chains to transport service providers. However, new relationships introduce some new risks - outsourcing contract risks. It is important to identify, estimate and compare such kinds of risks. Transport collaboration may decrease both the demand risks and the outsourcing contract risks, although the relationship with the latter is more complex. It is used an exploratory research based on a combination of a literature review and empirical examples.

  9. Effortful echolalia.

    Science.gov (United States)

    Hadano, K; Nakamura, H; Hamanaka, T

    1998-02-01

    We report three cases of effortful echolalia in patients with cerebral infarction. The clinical picture of speech disturbance is associated with Type 1 Transcortical Motor Aphasia (TCMA, Goldstein, 1915). The patients always spoke nonfluently with loss of speech initiative, dysarthria, dysprosody, agrammatism, and increased effort and were unable to repeat sentences longer than those containing four or six words. In conversation, they first repeated a few words spoken to them, and then produced self initiated speech. The initial repetition as well as the subsequent self initiated speech, which were realized equally laboriously, can be regarded as mitigated echolalia (Pick, 1924). They were always aware of their own echolalia and tried to control it without effect. These cases demonstrate that neither the ability to repeat nor fluent speech are always necessary for echolalia. The possibility that a lesion in the left medial frontal lobe, including the supplementary motor area, plays an important role in effortful echolalia is discussed.

  10. Employability skills for the Romanian outsourcing industry

    Directory of Open Access Journals (Sweden)

    Foerster-Pastor Foerster-Metz Ulrike Stefanie

    2017-07-01

    Full Text Available The Romanian outsourcing sector as part of the service sector has evolved enormously in the last decade in Romania. Foreign Direct Investments in this sector continue to grow, thus the sector employs more than 100.000 people in 2016 in Romania. However, companies claim not to get the right skills from employees which will allow them to move the latter from a purely service sector to more value-added services. Therefore, there is a need to generate a workforce with the necessary employability skills which will serve the industry, thus allowing the continuity of growth as well as permitting to be competitive in regards to other East European countries in the outsourcing industry as salaries rise in the Romanian industry and the industry is being pressured by the 4th industrial revolution. So far, many Romanian studies have been done reflecting the skills need from the sector by using in first instance the questionnaire methodology or global surveys mostly on a very holistic view. This paper shows a new approach by deriving the skills needed by employers from their own data base: mainly job descriptions published in companies or recruitment sites by analysis of job entry positions. This allows a close and accelerated approach to define skills needed without a too high time delay in addition it permits to understand if the outsourcing industry is moving towards digitalization. The job descriptions are analyzed by using the method of qualitative content analysis according to Mayring (2014 using specific criteria based on literature review of employability skills. Key findings show that there is a need for specific skills technical skills but a trend to a higher demand in soft skills.

  11. Outsourcing of IT Services: Studies on Diffusion and New Theoretical Perspectives

    Science.gov (United States)

    Mann, Arti

    2012-01-01

    Information technology (IT) outsourcing, including foreign or offshore outsourcing, has been steadily growing over the last two decades. This growth in IT outsourcing has led to the development of different hubs of services across nations, and has resulted in increased competition among service providers. Firms have been using IT outsourcing to…

  12. A technological contingency perspective on the depth and scope of international outsourcing

    NARCIS (Netherlands)

    Mol, M.J.; Pauwels, Pieter; Matthyssens, P.; Quintens, L.

    2004-01-01

    In this study, we present and test a technological contingency perspective on two dimensions of international outsourcing: depth and scope. The depth of international outsourcing refers to the ratio of foreign to total outsourcing. The scope of international outsourcing captures the degree of

  13. Outsourcing Logistics at Petrol Stations in Slovenia

    Directory of Open Access Journals (Sweden)

    Ratko Zelenika

    2008-11-01

    Full Text Available The environmental disburdening by means of outsourcinglogistics (sorting, bundling, transport is today significantlymore present, since this has been regulated by the law provisionson environmental protection and the economic reasons.Outsourcing logistics in this field with its activities such as: improvementin assembling separate fraction, introduction ofnew, i. e. additional boxes, usage of specific vehicles for collectionand dispatch, reestablishment of information systems andorganization of a centre for disburdening of the environment(sorting, bundling and waste disposal is contributing largely toa better accomplishment of the mission of logistics rationalizationand adaptation to new law claims on environmental protection.KEYWORDS

  14. The optimal sampling of outsourcing product

    International Nuclear Information System (INIS)

    Yang Chao; Pei Jiacheng

    2014-01-01

    In order to improve quality and cost, the sampling c = 0 has been introduced to the inspection of outsourcing product. According to the current quality level (p = 0.4%), we confirmed the optimal sampling that is: Ac = 0; if N ≤ 3000, n = 55; 3001 ≤ N ≤ 10000, n = 86; N ≥ 10001, n = 108. Through analyzing the OC curve, we came to the conclusion that when N ≤ 3000, the protective ability of optimal sampling for product quality is stronger than current sampling. Corresponding to the same 'consumer risk', the product quality of optimal sampling is superior to current sampling. (authors)

  15. Control and trust impact on outsourcing

    DEFF Research Database (Denmark)

    Herbert-Hansen, Zaza Nadja Lee; Rasmussen, Lauge Baungaard; Schmidt, Andreas Strøjer Tynan

    This paper examines the relationships between control, trust and inter-organizational learning in outsourcing relationships, focusing on the question: How do different trust and control strategies affect the sharing and withholding of knowledge between client and vendor? Four studies are conducted......; one, large international client company and three of its vendors. Based on these cases and a literature review, various trust and control strategies are examined, and factors influencing the mutual knowledge interaction are identified. The results show an internal disagreement among managers...

  16. Crowdsourcing, Outsourcing to Obtain a Creativity Group

    Directory of Open Access Journals (Sweden)

    Jacques Digout

    2013-12-01

    Full Text Available Crowdsourcing is a concept that first appeared in an article written by Jeff Howe in 2006 in the Wired Magazine in which the author illustrates the emerging phenomena of the outsourcing of various activities by companies to an undefined generally large group of people on the Internet in the form of an open call. Although this process has long been limited to the computing sector, it currently tends to cater a wider number of sectors. Firms using this process are always more numerous in order to outsource, for limited financial compensations, activities that cannot be completed by their own employees or considered too costly in terms of manpower, finances and time. This paper aims at defining, through concrete examples, how Crowdsourcing directly impact on the variables of the mix-marketing such as product development, price positioning, distribution and communication but also people, process and physical evidence. At last, the article focuses on the potential evolution of the Crowdsourcing in the coming years.

  17. Authenticated join processing in outsourced databases

    KAUST Repository

    Yang, Yin

    2009-01-01

    Database outsourcing requires that a query server constructs a proof of result correctness, which can be verified by the client using the data owner\\'s signature. Previous authentication techniques deal with range queries on a single relation using an authenticated data structure (ADS). On the other hand, authenticated join processing is inherently more complex than ranges since only the base relations (but not their combination) are signed by the owner. In this paper, we present three novel join algorithms depending on the ADS availability: (i) Authenticated Indexed Sort Merge Join (AISM), which utilizes a single ADS on the join attribute, (ii) Authenticated Index Merge Join (AIM) that requires an ADS (on the join attribute) for both relations, and (iii) Authenticated Sort Merge Join (ASM), which does not rely on any ADS. We experimentally demonstrate that the proposed methods outperform two benchmark algorithms, often by several orders of magnitude, on all performance metrics, and effectively shift the workload to the outsourcing service. Finally, we extend our techniques to complex queries that combine multi-way joins with selections and projections. ©2009 ACM.

  18. Authenticated join processing in outsourced databases

    KAUST Repository

    Yang, Yin; Papadias, Dimitris; Papadopoulos, Stavros; Kalnis, Panos

    2009-01-01

    Database outsourcing requires that a query server constructs a proof of result correctness, which can be verified by the client using the data owner's signature. Previous authentication techniques deal with range queries on a single relation using an authenticated data structure (ADS). On the other hand, authenticated join processing is inherently more complex than ranges since only the base relations (but not their combination) are signed by the owner. In this paper, we present three novel join algorithms depending on the ADS availability: (i) Authenticated Indexed Sort Merge Join (AISM), which utilizes a single ADS on the join attribute, (ii) Authenticated Index Merge Join (AIM) that requires an ADS (on the join attribute) for both relations, and (iii) Authenticated Sort Merge Join (ASM), which does not rely on any ADS. We experimentally demonstrate that the proposed methods outperform two benchmark algorithms, often by several orders of magnitude, on all performance metrics, and effectively shift the workload to the outsourcing service. Finally, we extend our techniques to complex queries that combine multi-way joins with selections and projections. ©2009 ACM.

  19. Outsourcing Agricultural Production: Evidence from Rice Farmers in Zhejiang Province.

    Directory of Open Access Journals (Sweden)

    Chen Ji

    Full Text Available China has recorded positive growth rates of grain production for the past eleven consecutive years. This is a remarkable accomplishment given that China's rapid industrialization and urbanization has led to a vast reduction of arable land and agricultural labor to non-agricultural sectors. While there are many factors contributing to this happy outcome, one potential contributing factor that has received increasing attention is the emergence of agricultural production outsourcing, a new rural institution that has emerged in recent years. This study aims to contribute to the limited but growing literature on agricultural production outsourcing in China. Specifically, this study analyzes factors affecting farmers' decisions to outsource any or some production tasks using data from rice farmers in Zhejiang province. Results from a logistic model show that farm size and government subsidy encourages farmers to outsource while ownership of agricultural machines and land fragmentation have negative effects on farmers' decisions to outsource production tasks. Results also showed that determinants of outsourcing decisions vary with the production tasks that farmers outsourced.

  20. [Outsourcing in long-term care: a risk management approach].

    Science.gov (United States)

    Guimarães, Cristina Machado; Carvalho, José Crespo de

    2012-05-01

    This article seeks to investigate outsourcing decisions in supply chain management of healthcare organizations, namely the motives and constraints behind the decision, the selection criteria for activities to be outsourced to third parties, the type of possible agreements, and the impact of this decision on the organization per se. A case study of the start-up phase of a Long-term Care unit with an innovative approach and high levels of customization was conducted to understand the outsourcing process in a start-up context (not in the standard context of organizational change) and a risk evaluation matrix was created for outsourcing activities in order to define and implement a performance monitoring process. This study seeks to understand how to evaluate and assess the risks of an outsourcing strategy and proposes a monitoring model using risk management tools. It was shown that the risk management approach can be a solution for monitoring outsourcing in the organizational start-up phase. Conclusions concerning dissatisfaction with the results of outsourcing strategies adopted are also presented.

  1. Outsourcing Agricultural Production: Evidence from Rice Farmers in Zhejiang Province.

    Science.gov (United States)

    Ji, Chen; Guo, Hongdong; Jin, Songqing; Yang, Jin

    2017-01-01

    China has recorded positive growth rates of grain production for the past eleven consecutive years. This is a remarkable accomplishment given that China's rapid industrialization and urbanization has led to a vast reduction of arable land and agricultural labor to non-agricultural sectors. While there are many factors contributing to this happy outcome, one potential contributing factor that has received increasing attention is the emergence of agricultural production outsourcing, a new rural institution that has emerged in recent years. This study aims to contribute to the limited but growing literature on agricultural production outsourcing in China. Specifically, this study analyzes factors affecting farmers' decisions to outsource any or some production tasks using data from rice farmers in Zhejiang province. Results from a logistic model show that farm size and government subsidy encourages farmers to outsource while ownership of agricultural machines and land fragmentation have negative effects on farmers' decisions to outsource production tasks. Results also showed that determinants of outsourcing decisions vary with the production tasks that farmers outsourced.

  2. MANAGEMENTUL RISCURILOR ÎN CADRUL CONTRACTELOR DE OUTSOURCING

    Directory of Open Access Journals (Sweden)

    Roman ZUBCO

    2015-12-01

    Full Text Available În articol sunt evidenţiate trăsăturile specifice ale cadrului contractual al outsourcing-ului şi măsurile de atenuare a riscurilor aferente. Autorul descrie efectele generate de transferul de active în cadrul externalizării proceselor de produ­cere şi argumentează atât laturile pozitive ale acestui fenomen, cât şi constrângerile ce pot rezulta. De asemenea, sunt menţionate elementele-cheie ale unui acord de outsourcing, care, în viziunea autorului, reprezintă precondiţiile unui parteneriat de succes în domeniul externalizării business-proceselor. THE RISK MANAGEMENT OF OUTSOURCING CONTRACTS The article highlights the special features of the contractual framework of the outsourcing and measures to mitigate the risks. The author describes the effects generated by the transfer of assets within the outsourcing of production processes and argues both positive sides of this phenomenon and constraints that may result. Also in the article are mentioned the key elements of an outsourcing agreement which in the author's vision represents a successful partnership in the field of outsourcing business processes. 

  3. From effective accounting and reporting to efficient outsourcing

    Directory of Open Access Journals (Sweden)

    Meyr Daria

    2014-11-01

    Full Text Available This study aims to identify an effective management accounting and reporting concept for efficient outsourcing performance in sustainable organizations. Existing reporting norms of the “Systemanalyse und Programmentwicklung (SAP” platform, used in JSC "Russian Railways" (further Russian Railways were analysed. Thereby, in the paper a method of the formation of internal management accounting and reporting on the costs of outsourcing were developed. Currently, the analysis of the reports and effectiveness of outsourcing is based on the technique comparison “costs on outsourcing should be less than the cost of own units”. Effective analysis should include not one, but several factors and be based on multi-criteria approach. The main influence on the variation of such determinants as cost, productivity and staff members outsourcing has when the volume of production and prices are constant. According to the features of railway transport enterprises, existing method has been completed with statistical. It shows how outsourcing changed the performance of the company and by what factors - the average cost, or productivity, or staffing or due to variations of all three factors simultaneously. Further, the results of quantitative data analysis will be used to identify an effective management accounting in sustainable organizations while supporting the development of outsourcing.

  4. Effect of Knowledge Sharing on Success of IT Outsourcing

    Directory of Open Access Journals (Sweden)

    فرج‌اله رهنورد

    2009-02-01

    Full Text Available Nowadays, Outsourcing relationship in the area of information technology for local organizations is not an option, but a necessity strategy. By outsourcing, organizations can focus on core functions, decrease their operational costs and technology risk, and to use external sources to achieve the organizational objectives. In this research, local organizations in Zanjan province which have outsourcing experience in the area of information technology, were selected as statistical population, to study the effect of knowledge sharing based on outsourcing with regards to contingency approach. Findings of this research showed that knowledge sharing with regards to situational variables, leads to influence success of IT outsourcing. To put it in other words, relationship between knowledge sharing as independent variable and success of IT outsourcing as a dependent variable, is influenced by partnership and organizational capabilities. Therefore, IT outsourcing is a successful strategy if partners through partnership to share their organizational knowledge and by enhancing their organizational capabilities to use the transferred knowledge in an effective way.

  5. OUTSOURCING FAILURES IN SME’S: CASE STUDY APPROACH

    Directory of Open Access Journals (Sweden)

    Kaja Prystupa

    2015-06-01

    Full Text Available Outsourcing, which is a popular business strategy among large companies, is also an attractive option for small entities. However, in order to bring expected results, outsourcing requires knowledge of potential risks and ability of managing them. Even large companies need to face various outsourcing challenges, however, at least they dispose richer resources than small organizations and their success is less dependent on single product delivery. Therefore the aim of the research was to examine the reasons of failure of outsourcing initiatives in SMEs. The authors followed the qualitative approach based on case study method. The obtained results brought contributions in both areas: theoretical as the issue of outsourcing initiatives in SMEs has been analysed to a limited extent; as well as practical because it brought important insight for managers by indicating risks of that they should be aware and properly prepared. The findings indicated the importance of: strategic planning on outsourcing initiative and the development and maintenance of close relations of outsourcing companies with its vendor.

  6. Outsourcing Library Technical Services. A How-To-Do-It Manual for Librarians. How-To-Do-It Manuals for Librarians, Number 69.

    Science.gov (United States)

    Hirshon, Arnold; Winters, Barbara

    In the effort to reduce costs, improve productivity, enhance quality of services, and improve turnaround time for ordering, receiving, and cataloging new materials, libraries are increasingly turning to outsourcing as a strategic management tool to help them maximize use of their fiscal and human resources. This guide covers all aspects of…

  7. Enterprise Systems Outsourcing “Behind the Curtain”

    DEFF Research Database (Denmark)

    Svejvig, Per; Pries-Heje, Jan

    2011-01-01

    Outsourcing is now a feasible means for enterprise systems (ES) cost savings, but does however increase the complexity of coordination substantially when many organizations are involved. We set out to study ES outsourcing in a large Scandinavian high-tech organization, SCANDI, a case setting...... the rational front stage cost-saving explanation; but then, with a more careful analysis focusing on institutional factors, other backstage explanations “behind the curtain” were uncovered, such as management consultants with a “best practice” agenda, people promoting outsourcing, thereby being promoted...

  8. MANAGEMENT OF PHARMACY CHAIN ON THE BASIS OF OUTSOURCING

    Directory of Open Access Journals (Sweden)

    I. A. Dzhuparova

    2015-01-01

    Full Text Available The article studies the problems of development of methods of the outsourcing reasoning of a certain business process of pharmacy chains considering the risk on the basis of the system analysis, expert survey, theory of probability, mathematical statistics. Business processes of the pharmacy chain for outsourcing have been indicated. We have offered an “index of outsourcing reasonability” for qualitative evaluation of business processes implementation.

  9. Perceived Impact of Outsourcing within Small Medium Industry in Malaysia

    OpenAIRE

    Harminder Singh, Amritpall Singh

    2006-01-01

    Outsourcing have long have its impression of giving positive value to firms partaking it, but recent studies have shown that it’s not necessary working for all the firms. The purpose of this paper is to show the effects of outsourcing in SME and the influence on business productivity. The framework for this study is based on Elmuti (2003) framework of perceived impact of outsourcing. A mail survey way used to a sample size of 1000 SME to answer the following objectives 1) To understand fac...

  10. RISK ANALYSIS IN INFORMATION TECHNOLOGY AND COMMUNICATION OUTSOURCING

    Directory of Open Access Journals (Sweden)

    Edmir Parada Vasques Prado

    2011-12-01

    Full Text Available This research aims at evaluating the risk analysis process in Information Technology and Communication (ICT outsourcing conducted by organizations of the private sector. The research is characterized by being a descriptive, quantitative and transversal type study, which was used the survey method. Data were collected through questionnaire, the sample is not random and we used a convenience sampling process. The research made contributions to understanding the risk analysis process in ICT services outsourcing, and identified statistically significant relationships between risk analysis, organization's size and its industry, and between risk analysis and diversity of outsourced services

  11. Bioanalytical outsourcing strategy at Janssen Research and Development.

    Science.gov (United States)

    Verhaeghe, Tom

    2014-05-01

    The times when all bioanalytical work was supported in-house are long behind us. In the modern bioanalytical laboratory, workload is divided between in-house support and outsourcing to contract research organizations. This paper outlines the outsourcing strategy of the Janssen-regulated bioanalytical group. Keeping the knowledge of the assay and the compound internally is a cornerstone of this strategy and is a driver for balancing the workload between the internal laboratory and contract laboratories. The number of contract laboratories that are being used is limited and criteria for selecting laboratories are discussed. Special attention is paid to the experience with outsourcing clinical studies to China.

  12. Performance Implications of Outsourcing in the Mobile Telecommunications Industry

    DEFF Research Database (Denmark)

    Claussen, Jörg; Kretschmer, Tobias; Oehling, Daniel

    We examine how outsourcing of a core service affects firm performance in the context of the mobile telephony industry. We develop hypotheses based on economies of scale, transaction costs, quality advantages from specialization, and bargaining power and test these using a ten-year panel with 50...... mobile network operators outsourcing their network operations. We find that operators can decrease costs, increase revenues and improve their profitability in the long run by outsourcing mobile network operation services. This effect is stronger for small than for big operators....

  13. [Basic considerations during outsourcing of clinical data management services].

    Science.gov (United States)

    Shen, Tong; Liu, Yan

    2015-11-01

    With worldwide improvements in the regulations of international and domestic clinical trial conductions, the quality of clinical trials and trial data management are receiving a great deal of attention. To ensure the quality of clinical trials, maintain business flexibilities and effectively utilize internal and external resources, the outsourcing model is used in the management of clinical data in operation of pharmaceutical companies. The essential criteria of a successful outsourcing mode in clinical trial are selection of qualified contract research organizations (CRO); establishment of appropriate outsourcing model, and generation of effective quality control systems to ensure the authenticity, integrity and accuracy of the clinical trial data.

  14. Whose Job Goes Abroad? International Outsourcing and Individual Job Separations

    DEFF Research Database (Denmark)

    Munch, Jakob R.

    2010-01-01

    This paper focuses on the adjustment costs of globalisation by studying the effects of international outsourcing on individual transitions out of jobs in the Danish manufacturing sector for the period 1990-2003. A competing risks duration model that distinguishes between job-to-job and job......-to-unemployment transitions is estimated. Outsourcing is found to increase the unemployment risk of low-skilled workers, but the quantitative impact is modest. Outsourcing is also found to reduce the job change hazard rate for all education groups. Thus, the paper provides evidence for small adjustment costs of globalisation....

  15. Long term impacts of international outsourcing of manufacturing on sustainability

    DEFF Research Database (Denmark)

    Moosavirad, Seyed Hamed; Kara, Sami; Hauschild, Michael Zwicky

    2014-01-01

    International outsourcing seems to be a cost efficient way of production. However, there are serious concerns about its long term impacts on the environmental, social and economic sustainability. This paper aims to quantify these impacts by using input output analysis, linear programming and system......% international outsourcing scenario and the baseline scenario due to their differences in production technologies. © 2014 CIRP....... dynamics in a case study including European electrical industry (outsourcer), Chinese electrical industry (outsourcee) and their main suppliers. Results depict the differences related to the total CO2 emissions, the number of employees and the gross value added of these two regions between a 10...

  16. Collaboration, learning and innovation across outsourced services value networks software services outsourcing in China

    CERN Document Server

    Abbott, Pamela; Du, Rong

    2015-01-01

    This book collects and reports on the results of a study conducted on the Chinese Software and Services Outsourcing (SSO) industry, focusing on one of its main players as a key case study. Two sets of research findings are presented: first, the knowledge management and communication processes inherent within a highly collaborative software development project between the case study company and one of its long-term UK clients are explored and distilled into specific practices; second, at the organizational level, the strategies used by the company to build and exploit capabilities and to dynamically configure resources to promote specific value positions along its outsourced services value networks are identified and discussed. The significance of these findings for similar China-based global high-tech firms and the value of this organizational form in moving closer to the goals of the 2020 enterprise vision are both discussed, along with the implications of the findings for EU/UK businesses operating in simil...

  17. The Impact of Outsourcing on the Japanese and South Korean Labor Markets: International Outsourcing of Intermediate Inputs and Assembly in East Asia

    OpenAIRE

    Ahn, Sanghoon; Fukao, Kyoji; Ito, Keiko

    2009-01-01

    Applying a common empirical approach to comparable industry-level data on production, trade, and labor markets for Japan and South Korea, this paper aims to investigate the impacts of outsourcing on different sectors of the labor market focusing on differences in educational attainment. While outsourcing measures used in previous studies only take account of the outsourcing of intermediate inputs, this paper, utilizing the Asian International Input-Output Tables, incorporates the outsourcing ...

  18. Transforming Defense

    National Research Council Canada - National Science Library

    Lamb, Christopher J; Bunn, M. E; Lutes, Charles; Cavoli, Christopher

    2005-01-01

    .... Despite the resources and attention consumed by the war on terror, and recent decisions by the White House to curtail the growth of defense spending, the senior leadership of the Department of Defense (DoD...

  19. Outsourcing. Effects of employment and working relations on the example of mining and energy industries in East Germany; Outsourcing. Effekte auf Beschaeftigung und Arbeitsbeziehungen am Beispiel der Bergbau- und Energiewirtschaft in Ostdeutschland

    Energy Technology Data Exchange (ETDEWEB)

    Bleicher, Andre; Fischer, Joachim; Gensior, Sabine; Steiner, Roald

    2011-07-01

    The authors of the contribution report on the progress and understanding of outsourcing in the Lusatian mining and energy industries in the period from 1991 to 2002. The main themes of this contribution are: (a) The impact of outsourcing on employment and working relations; (b) Conditions and process of outsourcing in East German mining and energy industries; (c) Employment effects of outsourcing in the outsourcing and outsourced companies; (d) Business relationships and networking between outsourcing focal companies and companies to be outsourced: Towards a new industrial middle class in the region; (e) Effects of outsourcing on working relations: opportunities to act of the employee representatives in outsourcing and outsourced companies; (f) outsourcing in East German mining and energy sectors: A model for the West German companies?.

  20. Hospital support services and the impacts of outsourcing on occupational health and safety.

    Science.gov (United States)

    Siganporia, Pearl; Astrakianakis, George; Alamgir, Hasanat; Ostry, Aleck; Nicol, Anne-Marie; Koehoorn, Mieke

    2016-10-01

    Outsourcing labor is linked to negative impacts on occupational health and safety (OHS). In British Columbia, Canada, provincial health care service providers outsource support services such as cleaners and food service workers (CFSWs) to external contractors. This study investigates the impact of outsourcing on the occupational health safety of hospital CFSWs through a mixed methods approach. Worker's compensation data for hospital CFSWs were analyzed by negative binomial and multiple linear regressions supplemented by iterative thematic analysis of telephone interviews of the same job groups. Non-significant decreases in injury rates and days lost per injury were observed in outsourced CFSWs post outsourcing. Significant decreases (P outsourcing. Outsourced workers interviewed implied instances of underreporting workplace injuries. This mixed methods study describes the impact of outsourcing on OHS of healthcare workers in British Columbia. Results will be helpful for policy-makers and workplace regulators to assess program effectiveness for outsourced workers.

  1. Hospital support services and the impacts of outsourcing on occupational health and safety

    Science.gov (United States)

    Alamgir, Hasanat; Ostry, Aleck; Nicol, Anne-Marie; Koehoorn, Mieke

    2016-01-01

    Background Outsourcing labor is linked to negative impacts on occupational health and safety (OHS). In British Columbia, Canada, provincial health care service providers outsource support services such as cleaners and food service workers (CFSWs) to external contractors. Objectives This study investigates the impact of outsourcing on the occupational health safety of hospital CFSWs through a mixed methods approach. Methods Worker’s compensation data for hospital CFSWs were analyzed by negative binomial and multiple linear regressions supplemented by iterative thematic analysis of telephone interviews of the same job groups. Results Non-significant decreases in injury rates and days lost per injury were observed in outsourced CFSWs post outsourcing. Significant decreases (P outsourcing. Outsourced workers interviewed implied instances of underreporting workplace injuries. Conclusions This mixed methods study describes the impact of outsourcing on OHS of healthcare workers in British Columbia. Results will be helpful for policy-makers and workplace regulators to assess program effectiveness for outsourced workers. PMID:27696988

  2. Outsourcing by Real Estate investors: chances for real estate managers?

    NARCIS (Netherlands)

    Janssen, I.I.; Smits, M.

    2008-01-01

    In the Netherlands outsourcing real estate management by institutional investors is not generally accepted. Since real estate investment became common use by institutional investors about 1960, investors started their own real estate management departments. Only property management regarding daily

  3. Competent statistical programmer: Need of business process outsourcing industry

    Science.gov (United States)

    Khan, Imran

    2014-01-01

    Over the last two decades Business Process Outsourcing (BPO) has evolved as much mature practice. India is looked as preferred destination for pharmaceutical outsourcing over a cost arbitrage. Among the biometrics outsourcing, statistical programming and analysis required very niche skill for service delivery. The demand and supply ratios are imbalance due to high churn out rate and less supply of competent programmer. Industry is moving from task delivery to ownership and accountability. The paradigm shift from an outsourcing to consulting is triggering the need for competent statistical programmer. Programmers should be trained in technical, analytical, problem solving, decision making and soft skill as the expectations from the customer are changing from task delivery to accountability of the project. This paper will highlight the common issue SAS programming service industry is facing and skills the programmers need to develop to cope up with these changes. PMID:24987578

  4. Competent statistical programmer: Need of business process outsourcing industry.

    Science.gov (United States)

    Khan, Imran

    2014-07-01

    Over the last two decades Business Process Outsourcing (BPO) has evolved as much mature practice. India is looked as preferred destination for pharmaceutical outsourcing over a cost arbitrage. Among the biometrics outsourcing, statistical programming and analysis required very niche skill for service delivery. The demand and supply ratios are imbalance due to high churn out rate and less supply of competent programmer. Industry is moving from task delivery to ownership and accountability. The paradigm shift from an outsourcing to consulting is triggering the need for competent statistical programmer. Programmers should be trained in technical, analytical, problem solving, decision making and soft skill as the expectations from the customer are changing from task delivery to accountability of the project. This paper will highlight the common issue SAS programming service industry is facing and skills the programmers need to develop to cope up with these changes.

  5. Competent statistical programmer: Need of business process outsourcing industry

    Directory of Open Access Journals (Sweden)

    Imran Khan

    2014-01-01

    Full Text Available Over the last two decades Business Process Outsourcing (BPO has evolved as much mature practice. India is looked as preferred destination for pharmaceutical outsourcing over a cost arbitrage. Among the biometrics outsourcing, statistical programming and analysis required very niche skill for service delivery. The demand and supply ratios are imbalance due to high churn out rate and less supply of competent programmer. Industry is moving from task delivery to ownership and accountability. The paradigm shift from an outsourcing to consulting is triggering the need for competent statistical programmer. Programmers should be trained in technical, analytical, problem solving, decision making and soft skill as the expectations from the customer are changing from task delivery to accountability of the project. This paper will highlight the common issue SAS programming service industry is facing and skills the programmers need to develop to cope up with these changes.

  6. Strategic involvement of information and communication technologies in outsourcing

    DEFF Research Database (Denmark)

    Perunovic, Zoran; Christoffersen, Mads

    2005-01-01

    outsourcing have significant role in innovating business models of companies. However, the technological islands of application are not converging, at least not with desirable pace. Future off-shore outsourcing will comprehend more R&D activities, and spread throughout the whole business process. Existence...... of integrated IT solutions will stimulate, while documenting and standardising business processes will further fructify ICT's utilisation in outsourcing. Research limitations Limited number of companies makes generalisation difficult. There is a certain number of factors that influence success of off......Purpose To portrait the utilisation of information and communication technology in off-shore outsourcing and raise questions for debate, hypotheses for verifications, and ideas for the improvement. Design/methodology/approach An explorative qualitative study with a research framework designed...

  7. A New Curriculum: Energy Outsourcing Brings Cost and Efficiency Benefits.

    Science.gov (United States)

    Dickerman, Robert N.

    2002-01-01

    Considers the value of colleges and universities upgrading their energy infrastructure and using outsourcing energy management functions to save money and gain greater control of energy operations without substantial investments in staff and resources. (GR)

  8. OUTSOURCING EN LAS INDUSTRIAS TRADICIONALES: DETERMINANTES DE LA ESTRATEGIA

    Directory of Open Access Journals (Sweden)

    Rosario Gandoy Juste

    2008-06-01

    Full Text Available The present paper investigates the relevance and determinants of outsourcing in the Spanish traditional manufacturing industries using a dynamic panel data model. Data are from Industrial Companies Survey. The analysis shows the growing use of outsourcing by Spanish traditional manufacture, even higher than the rest of the manufacturing industries. The estimation results provide empirical evidence of the cost-cutting motive for outsourcing which improves, by this way, the productive efficiency and the competitiveness of the firm; nevertheless, the possibilities of using this strategy are conditioned by some firms' structural characteristics which explain that those firms with a better competitive position (due to their size, their orientation of the market or of the production are more prone to outsourcing.

  9. Knowledge asset management pertinent to information systems outsourcing

    CSIR Research Space (South Africa)

    Smuts, H

    2015-04-01

    Full Text Available Organisations have over time realised that leveraging their already accumulated knowledge assets are the most cost effective way to increase their competitive standing and to harness innovation. In choosing to outsource their information systems (IS...

  10. Outsourcing the Portal: Another Branch in the Decision Tree.

    Science.gov (United States)

    McMahon, Tim

    2000-01-01

    Discussion of the management of information resources in organizations focuses on the use of portal technologies to update intranet capabilities. Considers application outsourcing decisions, reviews benefits (including reducing costs) as well as concerns, and describes application service providers (ASPs). (LRW)

  11. Enabling search services on outsourced private spatial data

    KAUST Repository

    Yiu, Man Lung; Ghinita, Gabriel; Jensen, Christian Sø ndergaard; Kalnis, Panos

    2009-01-01

    Cloud computing services enable organizations and individuals to outsource the management of their data to a service provider in order to save on hardware investments and reduce maintenance costs. Only authorized users are allowed to access the data

  12. Outsourcing and "dismantling" of steady jobs at hospitals

    Directory of Open Access Journals (Sweden)

    Helton Saragor de Souza

    2016-04-01

    Full Text Available Abstract OBJECTIVE To relate hospitals' organizational structure as the core of a web of outsourced services and flexible employment bonds among healthcare professionals in the context of finance capitalism, analyzing work arrangements based mainly on the type of employment bond. METHOD Qualitative research through ethnography, interviews, data analysis, and case studies. The case studies were concentrated in 3 hospitals located in the São Paulo metropolitan region under different management types: public administration; outsourced administration via a healthcare social organization (HSO; and private administration. RESULTS This study highlights a trend in outsourcing, dismantling of steady jobs, and shaping working relations asymmetrically in terms of healthcare professions. CONCLUSION These aspects are characteristic of contemporary capitalism and post-Fordist work organization. In this context, the state under sponsorship cripples the very existence of an effective human resources policy, creating a favorable environment for outsourcing and flexibility of employment bonds among healthcare workers.

  13. Outsourcing in bioanalysis: a CRO perspective.

    Science.gov (United States)

    Lowes, Stephen

    2017-08-01

    Steve Lowes from Q 2 Solutions speaks to Sankeetha Nadarajah, Managing Commissioning Editor: about outsourcing strategy implementation. Steve started his industrial career at VG Biotech in the UK that became the LC-MS instrument entity of Waters Corporation. Since joining the CRO group that became Advion and then Q 2 Solutions, his career has focused on regulated bioanalysis with particular emphasis on LC-MS. He is a founding member of the Global Bioanalysis Consortium and a past-chair of the AAPS Bioanalytical Focus Group. At Q 2  Solutions, Steve leads the scientific disciplines around LC-MS bioanalysis for both small molecule and biomolecule applications including biomarker assays. Steve has over 40 peer-reviewed publications on bioanalysis and is a frequent speaker at national and international conferences.

  14. Outsourcing in air transportation industry: the case of Turkish Airlines

    OpenAIRE

    Durmaz, Vildan; Adiller, Leyla

    2010-01-01

    Air transportation industry, in all over the world, is developing and changing day by day in a very competitive environment. Airline companies have to adopt themselves using different strategies to give more efficient and effective services to survive in that market. Outsourcing is one of these strategies to be able to reach the sustainability of airline companies. The main aim of this paper is to discuss the importance of outsourcing for the airline companies. For this reason, first outso...

  15. IT Portfolio Management: A Holistic Approach to Outsourcing Decisions

    OpenAIRE

    Ho, Luke; ATKINS, Anthony

    2009-01-01

    This chapter provides an introduction to the advent of Information Technology Outsourcing (ITO) and its impact on portfolio management in modern day decision-making. Specifically, it outlines the use of the Application Portfolio Matrix (APM) by companies in formulating their strategic IT direction and why such techniques may be unsuitable for outsourcing decisions, which are inherently complex and multi-faceted in nature. Consequently, there is a need for alternative decision support tools to...

  16. ESPOON$_{{ERBAC}}$: Enforcing Security Policies In Outsourced Environments

    OpenAIRE

    Asghar, Muhammad Rizwan; Ion, Mihaela; Russello, Giovanni; Crispo, Bruno

    2013-01-01

    Data outsourcing is a growing business model offering services to individuals and enterprises for processing and storing a huge amount of data. It is not only economical but also promises higher availability, scalability, and more effective quality of service than in-house solutions. Despite all its benefits, data outsourcing raises serious security concerns for preserving data confidentiality. There are solutions for preserving confidentiality of data while supporting search on the data stor...

  17. Evaluating the Impact of IT Outsourcing in an Organization

    OpenAIRE

    Oduose, Godspower; Njinko, Polycarp

    2009-01-01

      ABSTRACT Date: 16th June 2009 Authors: ODUOSE GODSPOWER ONORIODE (810822-T139) NJINKO POLYCARP NGANSI (791005-5735) Title: Evaluating the impact of IT Outsourcing in an Organization. Introduction: The continuous advancement of technology has increase the intensity of competition between organizations whose operations or core competence is based on information technology. Consequently this has force them to decide to either outsource or insource in order to survive the competition. Purpose:...

  18. IMMIGRATION VERSUS OUTSOURCING: A DEVELOPING COUNTRY¡¯S VIEW

    OpenAIRE

    SIMONTINI DAS; AJITAVA RAYCHAUDHURI; SAIKAT SINHA ROY

    2012-01-01

    This paper provides a comparative study between temporary immigration policy and product outsourcing process, from the low-income developing country¡¯s point of view, which is supply side constrained by the availability of skilled labour. A two-country general equilibrium model establishes an inverse relationship between temporary immigration quota and product outsourcing. Though temporary immigration quota enhances world welfare and the developed country welfare, its impact on welfare level ...

  19. Trust and Compliance Management Models in Emerging Outsourcing Environments

    OpenAIRE

    Pasic , Aljosa; Bareño , Juan; Gallego-Nicasio , Beatriz; Torres , Rubén; Fernandez , Daniel

    2010-01-01

    International audience; Businesses today have more than ever a sharp focus on reducing capital and operational expenses. Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO) and adoption of shared service models have all increased on a global scale. This results in an emerging complexity and volatility of business relationships. As the future internet of services evolves towards dynamic "service marketplaces", where shared services are discovered, negotiated and choreograph...

  20. Outsourcing Of Labour AS An Obstruction To Welfare

    OpenAIRE

    Diangsa Wagian, M. Yazid Fathoni &

    2014-01-01

    Act Number 13 of 1999 concerning Employment provide for company to perform management efficiency and financial efficiency by outsourcing employment system. In contrast with developed countries, outsourcing in Indonesia, based on Act Number 13 of 1999, intended not to find workers who have specially expertise or specially ability, but to find worker to fill non core business job category in the company or activities not directly related to the production process

  1. EFFECTIVE OUTSOURCING THROUGHOUT THE SUPPLY CHAIN IN THE AUTOMOTIVE INDUSTRY

    OpenAIRE

    Liu, Ying

    2010-01-01

    The purpose of this bachelor’s thesis was to find a method of using outsourcing effectively throughout the supply chain in the automotive industry. Through the data collecting and analyzing, this thesis was written totally based on theory. As the automotive industry has been developing, the outsourcing service has become one of the most popular methods to improve the supply chain management. The auto manufacturer and spare parts supplier are the two most important roles in the supply chai...

  2. Impacts of Hospitals' Innovativeness on Information System Outsourcing Decisions

    OpenAIRE

    Park, Jae Sung

    2014-01-01

    Objectives The purpose of this study was to identify the effects of hospitals' innovativeness on outsourcing decision-making regarding four information system (IS) functions, namely, software programs, network maintenance, hardware systems, and PC/printer maintenance. Methods Using the 2011 roster of the Korean Hospital Association, this study selected 311 general hospitals as a study population. After identifying the managers who were in charge of outsourcing, this study administered questio...

  3. From effective accounting and reporting to efficient outsourcing

    OpenAIRE

    Meyr, Daria

    2017-01-01

    This study aims to identify an effective management accounting and reporting concept for efficient outsourcing performance in sustainable organizations. Existing reporting norms of the “Systemanalyse und Programmentwicklung (SAP)” platform, used in JSC "Russian Railways" (further Russian Railways) were analysed. Thereby, in the paper a method of the formation of internal management accounting and reporting on the costs of outsourcing were developed. Currently, the analysis of the reports and ...

  4. The causal effect of institutional quality on outsourcing

    OpenAIRE

    H.J. Roelfsema; Zhang Yi

    2009-01-01

    This paper empirically investigates the relationship between institutional quality and outsourcing to developing economies. In contrast to cross-sectional studies on institutions, this paper uses panel data for 76 countries over 25 years (1980-2004). Employing panel data helps to show the causal relationship by controlling for the fixed effects and dynamic factors. Using within and IV estimations, we find that there is a positive effect of institutional quality on outsourcing in the lower-mid...

  5. Emerging trends in the outsourcing of medical and surgical care.

    Science.gov (United States)

    Boyd, Jennifer B; McGrath, Mary H; Maa, John

    2011-01-01

    As total health care expenditures are expected to constitute an increasing portion of the US gross domestic product during the coming years, the US health care system is anticipating a historic spike in the need for care. Outsourcing medical and surgical care to other nations has expanded rapidly, and several ethical, legal, and financial considerations require careful evaluation. Ultimately, the balance between cost savings, quality, and patient satisfaction will be the key determinant in the future of medical outsourcing.

  6. How it outsourcing impacts on value creation of manufacturer?

    Directory of Open Access Journals (Sweden)

    Chen Li-Shan

    2017-01-01

    Full Text Available A growing concern among the manufacturers who are actively involved in Information Technology outsourcing is post-contract management and the ensuing development of what many practitioners have coined the ‘outsourcing partnership’. Over the past few decades, information technology outsourcing has become a widely used and researched means for manufacturers to enhance their performance. Increasing attention has been paid to building successful partnerships in information systems outsourcing. This study employs strategic social positioning, customer participation, customer orientation, and communication culture to develop research model. The quantitative method will be used to validate the research model and test hypotheses developed. This study uses survey method to collect data, and analysis of the reliability, validity and test the proposed hypotheses by Smart Partial Least Squares. The purpose of this study is to use above four factors to produce value co-creation between outsourcing vendors and manufacturers. The final aim is for the future collaboration. This combination will allow manufacturers and information technology outsourcing vendors to increase their value co-creations in the fields of these factors.

  7. An intelligent utilization of the facettes of IT outsourcing - About costs and use of outsourcing in the branch of energy economy; Facetten des IT-Outsourcings intelligent nutzen - Ueber Kosten und Nutzen des Outsourcings in der Engergiewirtschaftsbranche

    Energy Technology Data Exchange (ETDEWEB)

    Koehler-Schute, Christiana (ed.)

    2008-07-01

    The restructuring of the German energy economy is connected with an enormous expenditure of know-how and substantial financial investments. Under this aspect, the book under consideration wants to suggest decision-makers in companies to include options to the outsourcing into their strategic considerations. Additionally, information for their decision preparation is to give to the decision-makers. The book contains the following contributions: (a) Information technology (IT) as business drivers in public utilities of the future (Holger Bonk, Wolfgang Herbers); (b) Smart outsourcing as creation of value factor (Ulrich Czubayko, Anke Schaefer); (c) From the web service to the full outsourcing in the energy market - an overview for decision making Make-or-Buy (Alexander-Ivo Franz); (d) Outsourcing in the energy industry from view of Siemens IT Solutions and services (Josef Kapp); (e) Consumption accounting, energy data management, customer data administration and data exchange from one hand: A standardised ASP solution offers data management from one hand (Mario Strauss, Kristina Seifert); (f) Smart of Metering systems, AMM and reading of the meter successfully outsourcen (Ralf Hoffmann, Simon Loeffler); (g) Contract design with the outsourcing with special consideration of the BPO and IT-outsourcing (Thomas Soebbing).

  8. Outsourcing y Business Process Outsourcing desde la Teoría Económica de la Agencia

    Directory of Open Access Journals (Sweden)

    José Luis Duque-Ceballos

    2014-01-01

    Full Text Available El presente documento tiene por objetivo elaborar una aproximación conceptual al outsourcing desde la Teoría Económica, determinando sus elementos estructurales y funcionales para realizar un proceso de análisis acerca del surgimiento de este y en la actualidad del BPO ( Business Process Outsourcing . Se hace entonces una primera descripción de los elementos constitutivos del outsourcing desde diferentes perspectivas y autores consultados a través de una revisión, tanto en libros como del estado del arte de este concepto; posteriormente una descripción acerca de los principales postulados de la Teoría de la Agencia, para delimitar la orientación bajo la cual se analizará el Outsourcing y posteriormente se cumple el correspondiente enlace conceptual.

  9. Significance of supplier selection criteria evolvment in IT outsourcing to emerging economies: lessons from a global IT outsourcing project

    OpenAIRE

    Hyvonen, H.; Helminen, M.; Watanabe, C.

    2015-01-01

    In line with the increasing significance of the acceleration of information technology (IT) advancement and also of harnessing the vigor of emerging economies, IT outsourcing to emerging economies has become global concerns. This enables global companies to enjoy a critical competitive edge by choosing the best option in outsourcing strategy and supplier selection. Consequently, supplier selection criteria have become critical issues for both suppliers and customers. This paper a...

  10. How companies evaluate their offshore outsourcing activities? : A study of the challenges and opportunities associated with outsourcing to different countries

    OpenAIRE

    Attias, Irina

    2014-01-01

    Companies outsource their manufacturing for cutting costs and to be able to concentrate on their core competences. Offshore outsourcing reached its peak less than 10 years ago but nevertheless today’s literature has started to argue whether offshoring brings true long-term profits for companies that practice it. Whereas many multinational enterprises work on bringing their production back to their home countries, small and microenterprises seem to have only the ...

  11. The Impact of Globalization on the U.S. Defense Industry

    Science.gov (United States)

    2013-04-01

    the prism of international trade, White House staff have argued that the impact of increased job exportation, offshoring ( Mankiw referred to it as...muddles over outsourcing. The Journal of Economic Perspectives, 18(4), 93–114. Defense Science Board. (1999). Final report of the Defense Science Board on...and economic merging of geographically dispersed groups of people across geopolitical lines. • Globalization as a concept has existed for

  12. Developing offshore outsourcing practices in a global selective outsourcing environment – the IT supplier’s viewpoint

    Directory of Open Access Journals (Sweden)

    Anne-Maarit University of Turku

    2017-01-01

    Full Text Available Currently, internal IT organizations use outsourcing and offshore arrangements to achieve cost savings and gain access to new capabilities. It was found that suppliers’ personnel at the operational level can face challenges with internalizing their operations based on the agreed outsourcing practices and transferred responsibilities. This study gives voice to the supplier and studies the impact of offshore outsourcing operation development activities. The internal IT unit from Nokia Devices selectively outsourced global IT service activities and responsibilities to the IT supplier. The outsourced activities were implemented by offshore centers in India and China. It was found that the global selective outsourcing environment (GSOE did not provide a solution to all of their expectations, and new unexpected challenges occurred. Several practices, communication and information sharing, and behavior-related lessons learned items were identified. It was found that the GSOE operation needs to be developed and implemented in an agile and incremental manner, instead of a singular implementation approach. Also, the globally distributed teams’ group dynamics critically impacted on the teams’ ability to work. The lessons learned items and recommendations can be utilized by other companies during their mode-of-operation development.

  13. Missile Defense: Ballistic Missile Defense System Testing Delays Affect Delivery of Capabilities

    Science.gov (United States)

    2016-04-28

    Page 1 GAO-16-339R Ballistic Missile Defense 441 G St. N.W. Washington, DC 20548 April 28, 2016 Congressional Committees Missile Defense... Ballistic Missile Defense System Testing Delays Affect Delivery of Capabilities For over half a century, the Department of Defense (DOD) has been...funding efforts to develop a system to detect, track, and defeat enemy ballistic missiles. The current system—the Ballistic Missile Defense System

  14. Benefits of Outsourcing Strategy and IT Technology in Clinical Trials.

    Science.gov (United States)

    Stamenovic, Milorad; Dobraca, Amra

    2017-09-01

    Aim of this paper is to describe some of models of outsourcing (numerous and response to different types of risks and increment of quality is based on individual problem and situation). Defining whether to outsource or not and whether to build or buy new information technology (IT) is question for contract research organization (CRO) and Pharma companies dealing with clinical trials, so the aim of this paper is to show business model that could make process of decision making less time consuming, less segmented and more efficient. This paper has a descriptive character, and represents a review of the literature that deals with the described issues. Outsourcing should enable optimal capacity flexibility (technology that is outsourced should be done only optimally not entirely). The goal with CRO partners is to establish equivalent levels of global quality, as extensions of other research and development activities (by unification of standards of performance of alliance partners with best standards of industry). IT is gaining greater significance at each stage of clinical study and represent an inevitable element of the quality of a clinical study (for the purpose of monitoring of clinical site activities, data collection and management, medical monitoring, statistical programming, statistical analysis, clinical study reporting). CROs are able to maximize work within the CRO global development, to support the notion of a fully integrated outsourced company; facilitate the use of similar business processes and norms, reusing established CRO standards and improve CRO operational decision making within outsourced studies by providing consistent and current information across outsourced and in-house activities.

  15. Benefits of Outsourcing Strategy and IT Technology in Clinical Trials

    Science.gov (United States)

    Stamenovic, Milorad; Dobraca, Amra

    2017-01-01

    Introduction: Aim of this paper is to describe some of models of outsourcing (numerous and response to different types of risks and increment of quality is based on individual problem and situation). Defining whether to outsource or not and whether to build or buy new information technology (IT) is question for contract research organization (CRO) and Pharma companies dealing with clinical trials, so the aim of this paper is to show business model that could make process of decision making less time consuming, less segmented and more efficient. Material and methods: This paper has a descriptive character, and represents a review of the literature that deals with the described issues. Results: Outsourcing should enable optimal capacity flexibility (technology that is outsourced should be done only optimally not entirely). The goal with CRO partners is to establish equivalent levels of global quality, as extensions of other research and development activities (by unification of standards of performance of alliance partners with best standards of industry). IT is gaining greater significance at each stage of clinical study and represent an inevitable element of the quality of a clinical study (for the purpose of monitoring of clinical site activities, data collection and management, medical monitoring, statistical programming, statistical analysis, clinical study reporting). Conclusion: CROs are able to maximize work within the CRO global development, to support the notion of a fully integrated outsourced company; facilitate the use of similar business processes and norms, reusing established CRO standards and improve CRO operational decision making within outsourced studies by providing consistent and current information across outsourced and in-house activities. PMID:29114116

  16. Framework for managing shared knowledge in an information systems outsourcing context

    CSIR Research Space (South Africa)

    Smuts, H

    2017-11-01

    Full Text Available Both information systems (IS) outsourcing and knowledge management are well-established business phenomena. The integration of shared knowledge in an IS outsourcing arrangement, represents the blending of organisational knowledge with external...

  17. Consequences of outsourcing for organizational capabilities : Some experiences from best practice

    OpenAIRE

    Agndal, H.; Nordin, Fredrik

    2009-01-01

    Purpose: The research on effects of outsourcing tends to focus on financial effects and effects at a country level. These are not the only consequences of outsourcing, though. When firms outsource functions previously performed in-house, they risk losing important competencies, knowledge, skills, relationships, and possibilities for creative renewal. Such non-financial consequences are poorly addressed in the literature, even though they may explain financial effects of outsourcing. Therefore...

  18. The Impact of Information Technology Outsourcing on Productivity and Output: New Evidence from India

    OpenAIRE

    Grace Kite

    2012-01-01

    Neither the literature on outsourcing nor the literature on the impact of information technology (IT) have previously quantified the effects of IT outsourcing. This is a particularly important omission in India, which has an IT outsourcing industry that is well placed to bring world-class applications of the technology to domestic customers. This paper provides econometric evidence which shows that there is a strong positive impact of IT outsourcing on output and productivity in India. It als...

  19. An Evaluation System for IT Outsourcing Customer Satisfaction Using the Analytic Hierarchy Process

    OpenAIRE

    YongKi Yoon; Kun Shin Im

    2005-01-01

    Many companies recently have been choosing information technology (IT) outsourcing in response to complicated information systems and various internal requirements. In order to monitor and maintain a high quality of IT outsourcing vendors’ services, it is necessary to develop a system to evaluate IT outsourcing customer satisfaction. The system can be used as a tool for choosing IT outsourcing providers. Through the literature reviews and expert interviews, we propose the evaluation system ...

  20. Flexible outsourcing and the impacts of labour taxation in European welfare states

    OpenAIRE

    Koskela, Erkki; Poutvaara, Panu

    2008-01-01

    In European Welfare States, low-skilled workers are typically unionized, while the wage formation of high-skilled workers is more competitive. To focus on this aspect, we analyze how flexible international outsourcing and labour taxation affect wage formation, employment and welfare in dual domestic labour markets. Higher productivity of outsourcing, lower cost of outsourcing and lower factor price of outsourcing increase wage dispersion between the high-skilled and low-skilled workers. Incre...

  1. Cost benefit analysis of outsourcing initiatives/strategy at water utilities corporation (Botswana) / G Mogomotsi

    OpenAIRE

    Mogomotsi, G

    2016-01-01

    After the Water Utilities Corporation adopted outsourcing as a policy initiative and operational directive various non-core functions were outsourced. This raises obvious questions as to why the Corporation suddenly decided to do this. Does the Corporation indeed benefit in terms of value addition from outsourced functions? Some of the pertinent questions include: To what extent did policy guidelines and operational measures govern the said outsourcing initiatives? What are the...

  2. An Analysis of Determinants of Recruitment and Selection Outsourcing Implementation

    Directory of Open Access Journals (Sweden)

    Jana Cocuľová

    2015-01-01

    Full Text Available In order for the companies to maintain their positions in the current market, they are forced to find new opportunities and ways to streamline their operations. One of such options for the company is outsourcing, which is the subject of this paper. Given the increasing trend of outsourcing in human resource management, the article deals specifically with the issue of outsourcing of selected human resource (HR activity – the recruitment and selection process (R & S. The main goal of the research study is to establish a set of determinants of the success of implementation of R & S outsourcing. The research was carried out by using a questionnaire survey from February 2013 as the primary data source. Questionnaires were distributed to a sample of organizations operating in Slovakia. In order to achieve the research objective, six hypotheses have been contested by correlation analysis and Mann Whitney U test, while in five cases statistically significant correlation between selected determinants and the perceived success of the outsourcing implementation have been confirmed.

  3. Risk matrix model applied to the outsourcing of logistics' activities

    Directory of Open Access Journals (Sweden)

    Fouad Jawab

    2015-09-01

    Full Text Available Purpose: This paper proposes the application of the risk matrix model in the field of logistics outsourcing. Such an application can serve as the basis for decision making regarding the conduct of a risk management in the logistics outsourcing process and allow its prevention. Design/methodology/approach: This study is based on the risk management of logistics outsourcing in the field of the retail sector in Morocco. The authors identify all possible risks and then classify and prioritize them using the Risk Matrix Model. Finally, we have come to four possible decisions for the identified risks. The analysis was made possible through interviews and discussions with the heads of departments and agents who are directly involved in each outsourced activity. Findings and Originality/value: It is possible to improve the risk matrix model by proposing more personalized prevention measures according to each company that operates in the mass-market retailing. Originality/value: This study is the only one made in the process of logistics outsourcing in the retail sector in Morocco through Label’vie as a case study. First, we had identified as thorough as we could all possible risks, then we applied the Risk Matrix Model to sort them out in an ascending order of importance and criticality. As a result, we could hand out to the decision-makers the mapping for an effective control of risks and a better guiding of the process of risk management.

  4. New, strategic outsourcing models to meet changing clinical development needs.

    Science.gov (United States)

    Jones, Janet; Minor, Michael

    2010-04-01

    The impact of increasing clinical costs and the need for more data to support higher efficacy demands and overcome regulatory hurdles for market entry means that every Company is faced with the challenge of how to do more with a smaller budget. As budgets get squeezed the pharmaceutical Industry has been looking at how to contain or reduce cost and support an increased number of projects. With the growing sophistication of outsourcing, this is an increasingly important area of focus. Some Pharmaceutical Companies have moved from tactical, case by case, outsourcing to new, more strategic relationships, which involve outsourcing functions that were historically held as core pharmaceutical functions. An increasing number of Sponsors are looking at strategic relationships which are based on more creative outsourcing approaches. As the need and sophistication of these outsourcing models and the sponsors / CROs involved in them, these approaches are becoming more transformational and need to be based on a strong partnership. Lessons learned from working with sponsors in a partnership model have been examined and two key challenges addressed in detail: the need for bilateral central control though a strong governance model and the importance of early planning and commitment.

  5. New, strategic outsourcing models to meet changing clinical development needs

    Directory of Open Access Journals (Sweden)

    Janet Jones

    2010-01-01

    Full Text Available The impact of increasing clinical costs and the need for more data to support higher efficacy demands and overcome regulatory hurdles for market entry means that every Company is faced with the challenge of how to do more with a smaller budget. As budgets get squeezed the pharmaceutical Industry has been looking at how to contain or reduce cost and support an increased number of projects. With the growing sophistication of outsourcing, this is an increasingly important area of focus. Some Pharmaceutical Companies have moved from tactical, case by case, outsourcing to new, more strategic relationships, which involve outsourcing functions that were historically held as core pharmaceutical functions. An increasing number of Sponsors are looking at strategic relationships which are based on more creative outsourcing approaches. As the need and sophistication of these outsourcing models and the sponsors / CROs involved in them, these approaches are becoming more transformational and need to be based on a strong partnership. Lessons learned from working with sponsors in a partnership model have been examined and two key challenges addressed in detail: the need for bilateral central control though a strong governance model and the importance of early planning and commitment.

  6. The process of outsourcing applied to public administration - legal approach

    Directory of Open Access Journals (Sweden)

    Bruno Magera Conceição

    2018-01-01

    Full Text Available The article presents an analysis of outsourcing in the Brazilian Public Administration and the way it currently operates, initiating a process of reform, aiming to reduce the size of the administrative apparatus. Several doctrinal and jurisprudential concepts have been demonstrated in order to demonstrate in a concise way the applicability of outsourcing as a mechanism to reduce costs of the public machine, increase its efficiency and decrease its size. Some advantages of the use of outsourcing by the public administration by several jurists are presented, including the gains in competitiveness and ease of supervision by the citizens. The extension of the responsibility of the public administration by the outsourced company and the way in which it operates, in the light of the legislation, jurisprudence and the best doctrine, suggest efficient alternatives in the exercise of the administration, increasing its credibility and efficiency in the attainment of governmental objectives. The methodology used was through deductive. The achieved results demonstrate that the process of outsourcing after quality and a new dynamics in the public service.

  7. Strategic Management for IT Services on Outsourcing Security Company

    Directory of Open Access Journals (Sweden)

    Lydia Wijaya

    2018-04-01

    Full Text Available Information Technology (IT is used by many organizations to enhance competitive advantage, but many outsource security firms have not used IT in their business processes. In this research, we will design Strategic Management for IT Services for outsourcing security company. We use an outsourcing security company as a case study of IT Strategy Management for IT Services development. The purpose of this study is to create an IT services strategy for security outsourcing companies. The framework used is the ITIL (Information Technology Infrastructure Library framework service strategy in strategy management for IT services process. There are several steps taken in the making of the strategy: (a Strategic assessment stage to analyzed internal and external factors of the company. (b Strategy generation by creating the strategic plan. (c Strategy execution to determine the tactical plan. And (d strategy measurement and evaluation. This study produced the proposed IT service system that suits the needs of the company in the form of strategic, tactical plans and strategy measurement. This result can be used as the foundations of IT service development in outsourcing security company. In the process of this study, we work closely with stakeholders; every work product has been verified and validated by stakeholders.

  8. Evaluating Outsourcing Information Technology and Assurance Expertise by Small Non-Profit Organizations

    Science.gov (United States)

    Guinn, Fillmore

    2013-01-01

    Small non-profit organizations outsource at least one information technology or information assurance process. Outsourcing information technology and information assurance processes has increased every year. The study was to determine the key reasons behind the choice to outsource information technology and information assurance processes. Using…

  9. Healthcare Information Technology Backsourcing, Problematic Outsourcing Manipulations, and Multisupplier Backsourcing Methodologies

    Science.gov (United States)

    Garske, Steven Ray

    2010-01-01

    Backsourcing is the act of an organization changing an outsourcing relationship through insourcing, vendor change, or elimination of the outsourced service. This study discovered numerous problematic outsourcing manipulations conducted by suppliers, and identified backsourcing methodologies to correct these manipulations across multiple supplier…

  10. A Multi-Stage Maturity Model for Long-Term IT Outsourcing Relationship Success

    Science.gov (United States)

    Luong, Ming; Stevens, Jeff

    2015-01-01

    The Multi-Stage Maturity Model for Long-Term IT Outsourcing Relationship Success, a theoretical stages-of-growth model, explains long-term success in IT outsourcing relationships. Research showed the IT outsourcing relationship life cycle consists of four distinct, sequential stages: contract, transition, support, and partnership. The model was…

  11. Analysing outsourcing policies in an asset management context : A six-stage model

    NARCIS (Netherlands)

    Schoenmaker, R.; Verlaan, J.G.

    2013-01-01

    Asset managers of civil infrastructure are increasingly outsourcing their maintenance. Whereas maintenance is a cyclic process, decisions to outsource decisions are often project-based, and confusing the discussion on the degree of outsourcing. This paper presents a six-stage model that facilitates

  12. Outsourcing in Higher Education: The Known and Unknown about the Practice

    Science.gov (United States)

    Wekullo, Caroline Sabina

    2017-01-01

    Outsourcing or privatising services in higher education is a common practice, but what do we really know about it? Is outsourcing effective? It is imperative that these questions be addressed since outsourcing is becoming a norm in higher education institutions. Scholars, institutional administrators and policymakers need to understand the…

  13. HB 1347 and Its Relationship to Foodservice Outsourcing in Illinois Public Schools

    Science.gov (United States)

    Brashear, Gary L.

    2012-01-01

    This study examined foodservice outsourcing in the State of Illinois. School administrators currently outsourcing foodservice were surveyed about their perceptions of HB1347 and its components. This study looked at HB1347 in Illinois, and its effects on outsourcing in school districts. Data for this study was collected from a survey sent to 100%…

  14. Managing environmental information in the age of outsourcing.

    Energy Technology Data Exchange (ETDEWEB)

    Perkins, S.; Smith, K.; Whorton, M.; Williams, G.

    1999-03-08

    As more data gathering, analysis, and tracking tasks are outsourced the need for multiple contractors and military personnel to input, update, access, store, and track Mormation is becoming critical to efficient functioning and managing of environmental projects and programs at military installations. This paper presents two case studies detailing the way two organizations--the Rocky Mountain Arsenal (RMA) in Colorado, and the 611th Air Support Group (611 ASG) in Alaska--are managing complex data using web-based technology. RMA is involved in one of the largest environmental cleanup programs in the Department of Defense. As such, large volumes of environmental data and documents must be generates stored, and tracked. Often these documents are prepared by multiple contractors and are reviewed by several parties or groups. To manage environmental information and to ensure that it meets compliance requirements more efficiently, RMA has developed an electronic document tracking and distribution system. This system allows access to up-to-date information, including a detailed review of all pertinent regulatory and other requirements at RMA. The dynamic system includes milestones, review deadlines, submission deadlines, and other requirements for managing the environmental program. The 611 ASG manages more than 30 remote installations in Alaska, many of which are operated by contractor personnel. These installations contain hundreds of buildings that are constantly being modified because of exposure to harsh arctic climates; some of them have been determined to be eligible for the National Register of Historic Places. To meet regulatory requirements for cultural resources management as well as engineering requirements for upkeep of buildings, a database was developed to store and analyze building data. The database has a web-based interface that allows anyone with the correct access codes to input new data, modify existing data, or query the database using a number of

  15. Security and Cloud Outsourcing Framework for Economic Dispatch

    International Nuclear Information System (INIS)

    Sarker, Mushfiqur R.; Wang, Jianhui

    2017-01-01

    The computational complexity and problem sizes of power grid applications have increased significantly with the advent of renewable resources and smart grid technologies. The current paradigm of solving these issues consist of inhouse high performance computing infrastructures, which have drawbacks of high capital expenditures, maintenance, and limited scalability. Cloud computing is an ideal alternative due to its powerful computational capacity, rapid scalability, and high cost-effectiveness. A major challenge, however, remains in that the highly confidential grid data is susceptible for potential cyberattacks when outsourced to the cloud. In this work, a security and cloud outsourcing framework is developed for the Economic Dispatch (ED) linear programming application. As a result, the security framework transforms the ED linear program into a confidentiality-preserving linear program, that masks both the data and problem structure, thus enabling secure outsourcing to the cloud. Results show that for large grid test cases the performance gain and costs outperforms the in-house infrastructure.

  16. Outsourcing lead optimization: the eye of the storm.

    Science.gov (United States)

    Clark, David E

    2011-02-01

    This article is the third in a series examining the evolution of the market for outsourced lead optimization services and covers developments from late 2006 to the present. Following an analysis of the significant events that have impacted the marketplace in recent years, a brief survey of the growing number of companies offering lead optimization services is presented. Subsequently, three notable trends that can be perceived in this highly dynamic field are discussed: the continuing rise of outsourcing companies in Asia and Eastern Europe, the increase in deals with not-for-profit organizations and, finally, the emergence of a variety of business models under which outsourced work is conducted. Copyright © 2010 Elsevier Ltd. All rights reserved.

  17. Outsourcing CIS to achieve a cost-effective competitive edge

    International Nuclear Information System (INIS)

    Haines, A.

    2000-01-01

    The ability to survive in a competitive electricity market is a function of the ability of a service provider to deliver superior levels of customer service and develop new and innovative products and services. More and more, the foundation of these new services and products is the customer information system which has the capability to provide vast amounts of usage data and billing information; access to this data enables service providers to introduce new and innovative services and implement targeted marketing initiatives. Recent trend by progressive electricity providers appears to be to outsource specific information technology functions such as customer information systems (CIS) as a way to minimize capital investment, take advantage of leading edge technologies and leverage the expertise of niche service providers. Advantages of outsourcing, and factors important in the selection of an outsourcing partner are discussed

  18. Implications of Outsourcing on Network Centric Warfare

    National Research Council Canada - National Science Library

    Brown, Michael

    2002-01-01

    The Department of Defense (DoD) has taken about 80 percent of the government cutbacks since the end of the Cold Wan As a means to fashion cost savings and gain efficiencies, DoD is seeking to streamline much of its infrastructure...

  19. PROPOSAL FOR A MEASUREMENT MODEL FOR SOFTWARE TESTS WITH A FOCUS ON THE MANAGEMENT OF OUTSOURCED SERVICES

    Directory of Open Access Journals (Sweden)

    Angelica Toffano Seidel Calazans

    2012-08-01

    Full Text Available The need for outsourcing IT services has shown a significant growth over the past few years. This article presents a proposal for a measurement model for Software Tests with a focus on the management of these outsourced services by governmental organizations. The following specific goals were defined: to identify and analyze the test process; to identify and analyze the existing standards that govern the hiring of IT services and to propose a Measurement Model for outsourced services of this type. As to the analysis of the data collected (documentary research and semi-structured interviews, content analysis was adopted, and in order to prepare the metrics, the GQM – Goal, Questions, Metrics – approach was used. The result was confirmed by semi-structured interviews. Here is what the research identifies as possible: to establish objective and measurable criteria for a measurement size as the input to evaluate the efforts and deadlines involved; to follow up the test sub-processes and to evaluate the service quality. Therefore, the management of this type of service hiring can be done more efficiently.

  20. How Offshore Outsourcing Affects Costs and Value Creation

    DEFF Research Database (Denmark)

    Brandl, Kristin; Mol, Michael J.

    2012-01-01

    Although academic and public interest in service offshoring has increased in recent years, research remains focused mainly on antecedents and benefits of activities, overlooking process aspects. For that reason, we take a process perspective when conceptualizing around offshore outsourcing...... affects costs and value creation in the respective stages. The reconceptualization enables us to provide a clearer and more fine-grained picture of the effects of offshoring and outsourcing decisions, thus helping to further develop our understanding of the reasoning to relocate services geographical...

  1. Clinical operations generation next… The age of technology and outsourcing

    Science.gov (United States)

    Temkar, Priya

    2015-01-01

    Huge cost pressures and the need to drive faster approvals has driven a technology transformation in the clinical trial (CT) industry. The CT industry is thus leveraging mobile data, cloud computing, social media, robotic automation, and electronic source to drive efficiencies in a big way. Outsourcing of clinical operations support services to technology companies with a clinical edge is gaining tremendous importance. This paper provides an overview of current technology trends, applicable Food and Drug Administration (FDA) guidelines, basic challenges that the pharma industry is facing in trying to implement such changes and its shift towards outsourcing these services to enable it to focus on site operations. PMID:26623386

  2. OUTSOURCING NEW PRODUCT DEVELOPMENT FOSTERED BY DISRUPTIVE TECHNOLOGICAL INNOVATION

    DEFF Research Database (Denmark)

    CANTONE, LUIGI; TESTA, PIERPAOLO; HOLLENSEN, SVEND

    2018-01-01

    is that of aircraft industry. Therefore, this article discusses the findings of an empirical research that explores an embedded and in-depth longitudinal case study, namely, the Boeing 787-8 programme (the first model of the B787 Dreamliner programme). This new aircraft is a disruptive technology product innovation...... outsourcing strategies related to the Boeing 787 Dreamliner programme. The research question that we aim to answer is: which strategic dimensions in a decision-making model are able to extensively and thoroughly address the outsourcing decisions relating to NPD activities given the hypothesis...

  3. Clinical operations generation next… The age of technology and outsourcing

    Directory of Open Access Journals (Sweden)

    Priya Temkar

    2015-01-01

    Full Text Available Huge cost pressures and the need to drive faster approvals has driven a technology transformation in the clinical trial (CT industry. The CT industry is thus leveraging mobile data, cloud computing, social media, robotic automation, and electronic source to drive efficiencies in a big way. Outsourcing of clinical operations support services to technology companies with a clinical edge is gaining tremendous importance. This paper provides an overview of current technology trends, applicable Food and Drug Administration (FDA guidelines, basic challenges that the pharma industry is facing in trying to implement such changes and its shift towards outsourcing these services to enable it to focus on site operations.

  4. Clinical operations generation next… The age of technology and outsourcing.

    Science.gov (United States)

    Temkar, Priya

    2015-01-01

    Huge cost pressures and the need to drive faster approvals has driven a technology transformation in the clinical trial (CT) industry. The CT industry is thus leveraging mobile data, cloud computing, social media, robotic automation, and electronic source to drive efficiencies in a big way. Outsourcing of clinical operations support services to technology companies with a clinical edge is gaining tremendous importance. This paper provides an overview of current technology trends, applicable Food and Drug Administration (FDA) guidelines, basic challenges that the pharma industry is facing in trying to implement such changes and its shift towards outsourcing these services to enable it to focus on site operations.

  5. Is outsourcing the key to success in European eyewear industry?

    OpenAIRE

    Mieze, Santija; M'Hamedi, Robin Reda; Fernandez, Florian

    2016-01-01

    Most of us believe that at the times of the economic crisis (Great recession) in 2007, many companies changed their strategies in order to survive in the operating market. Can it be that this trigger was pulled before? One of the strategies in order to reduce the operating costs and make a buffer into the capital fund, for many companies question –“make or buy?” aroused. When answering on the answer to “buy”, then traditionally the decision of outsourcing is made. Companies usually outsource ...

  6. MNE Subsidiaries’ Outsourcing and Insourcing of R&D

    DEFF Research Database (Denmark)

    Santangelo, Grazia D.; Meyer, Klaus E.; Jindra, Björn

    2016-01-01

    The rules for business vary not only between countries, but within countries. Subsidiaries of multinational enterprises (MNEs), thus, have to consider both the national level and the local context when designing their business practices. To examine this impact, we study R&D outsourcing in four...... Eastern member states of the European Union and find that local R&D outsourcing is used more frequently where local institutions are strong. However, this local impact depends on the MNE's overall knowledge sourcing practice and is weaker when MNE subsidiaries’ knowledge management prioritizes external...

  7. OUTSOURCING IN HOTEL ENTERPRİSES: AN EVALUATION ON AREAS OUTSOURCED IN LICENSED HOTEL ENTERPRİSES IN ÇEŞME

    Directory of Open Access Journals (Sweden)

    ADNAN TÜRKSOY

    2013-06-01

    Full Text Available This study aims at researching into practical applications of the approach, outsourcing, in hospitality industry,which has gradually become widespread nowadays in most hotel enterprises. The outsourcing approach is defined as the supply of the products and services by external firms and professional people rather than providing them within the company. This study aims at the determination of the areas that are outsourced in hotel enterprises. In this study, firstly, the definition of “outsourcing” has been explained. Secondly, the factors leading firms to outsourcing have been examined. Thirdly, the areas that are  outsourced have been evaluated. Lastly, the findings of the study showing how outsourcing have been applied in licensed tourism establishments in Çeşme have been explained.

  8. Evaluation of the Impact of Outsourcing on the Performance of Lithuanian Electricity Industry

    Directory of Open Access Journals (Sweden)

    Ligita Gasparėnienė

    2016-01-01

    Full Text Available The article is aimed at evaluation of the impact of outsourcing on the performance of Lithuanian electricity industry. Research methods include systematic analysis of the scientific literature and expert evaluation. Theoretical analysis of the literature has enabled to identify the most significant outsourcing determinants, which have the impact on the performance of electricity industry, and the main outsourcing-related risks for the companies operating in this industry. The results of the empirical research have revealed the effects of various outsourcing determinants on the performance of Lithuanian electricity industry as well as negative outcomes of outsourcing application in the researched industry.

  9. Contracting of services companies management and the outsourcing paradox: a study of success case under the prism of the HSE management systems; Gestao de empresas prestadoras de servico e o paradoxo da terceirizacao: um estudo de caso de sucesso sob o prisma do sistema de gestao de SMS

    Energy Technology Data Exchange (ETDEWEB)

    Robalinho da Silva, Agostinho da Mota [PETROBRAS, Salvador, BA (Brazil). Unidade de Negocio da Bacia de Campos. Gerencia de Seguranca, Meio Ambiente e Saude]. E-mail: amrs@petrobras.com.br; Lima, Gilson Brito Alves [Universidade Federal Fluminense, Niteroi, RJ (Brazil). Curso de Pos-graduacao em Engenharia de Seguranca do Trabalho]. E-mail: Gilson@civil.uff.br

    2003-07-01

    Outsourcing, sometimes called 'terceirizacao', evoques polemic. In one hand by arguments that becomes precarious the work conditions, seeking only to reduce costs, increasing as consequence the number of accidents. In other hand for arguments that companies can not be excellent in all competence areas, needing to associate more and more to strategic partners. Ideological arguments defends the non-outsourcing of work force as form of socializing the rights and strengthening the workers' representation in defense of its interests. On the other hand there are mega enterprises mobilizing a varied and intense range of professional competencies that would hinder personnel's administration in a non-outsourcing context. The outsourcing, here denominated Contracting of Services that best express the practice in study, it is the reality of Exploration and Production of Petroleum Industry. This work wants to demonstrate through Study of Case of Campos' Basin, that is possible to reconcile the industrial growth with elevated number of contracted workers, without committing SMS indicators. We do not enter in the merit of the outsourcing or non-outsourcing for understanding that is theme for specific work. Also wants to stimulate HSE Management Systems and regulatory instruments for selection and control like requirements to ability and qualify companies in the sector. (author)

  10. A Sustainable Outsourcing Strategy Regarding Cost, Capacity Flexibility, and Risk in a Textile Supply Chain

    Directory of Open Access Journals (Sweden)

    Shaheen Sardar

    2016-03-01

    Full Text Available The textile industry achieves economic benefits through outsourcing to low cost markets. Today, reshoring is an emerging trend due to rising cost and unemployment concerns. This problem is primarily due to an industry-wide focus on economic benefits only. Cost saving is a basic reason for international outsourcing while domestic outsourcing provides capacity flexibility. Moreover, outsourcing risk has a major impact on strategic location of the production destinations. Therefore, the merging of capacity flexibility and outsourcing risk comprises a sustainable outsourcing strategy. This paper suggests a sustainable outsourcing strategy in which a textile manufacturer outsources to international markets for cost savings and outsources to the domestic market for capacity flexibility. The manufacturer reserves some capacity with domestic suppliers, and pays a unit penalty cost if this capacity flexibility is not utilized. The manufacturer seeks minimum risk in international markets. Operational cost, penalty cost, and outsourcing risk are considered to be objective functions. Decisions include the assignment of contracts to suitable facilities, the quantity of each contract, and allocation of reserved capacity flexibility among domestic suppliers. Multi-objective problem of this research was solved using three variants of goal programming. Several insights are proposed for outsourcing decision making in the current global environment.

  11. Planetary Defense

    Science.gov (United States)

    2016-05-01

    4 Abstract Planetary defense against asteroids should be a major concern for every government in the world . Millions of asteroids and...helps make Planetary Defense viable because defending the Earth against asteroids benefits from all the above technologies. So if our planet security...information about their physical characteristics so we can employ the right strategies. It is a crucial difference if asteroids are made up of metal

  12. The Outsourcing of Accountance: Essence and Peculiarities of the Spread in Ukraine

    Directory of Open Access Journals (Sweden)

    Voskresenska Tetiana І.

    2018-01-01

    Full Text Available The article researches the essence and defines peculiarities of carrying out the outsourcing of accountance by both audit and consulting companies. The main tendencies of the outsourcing of accountance in Ukraine have been disclosed and the factors contributing to its spread have been analyzed. A simplified procedure of implementation of the outsourcing of accountance has been provided. The possible basic financial and non-financial advantages at using the outsourcing of accountance have been grouped and analyzed. The factors that significantly influence the cost of the outsourcing of accountance for economic entities have been systematized. The main groups of the outsourcing of accountance services have been named and their components have been allocated. The need for a legislative settlement of the transfer of responsibility for the quality of the indicators provided in accounting and reporting, from the management of the enterprise to the outsourcer of accountance has been determined.

  13. Mitigating the Impacts from the Challenges that Arise in IT Outsourcing Relationships

    DEFF Research Database (Denmark)

    M.A. Juel, Elisabeth; Hedman, Jonas

    In modern business world, Information Technology (IT) outsourcing is a major trend, with an annual growth rate of over 20%. The current literature on IT outsourcing show benefits, but also evidence that many of those involved in outsourcing are not satisfied with the results. One approach to solve...... issues is to develop guidelines, policies, and management practices. There are some guidelines in the literature that propose ways to improve the outsourcing process and hopefully the outcome. The current guidelines are formulated at a strategic level and do not address the individual interaction between...... outsourcing parties. Thus, the purpose of this paper is to propose guidelines to aid individuals who are in regular contact with those at the outsourced unit. A case study was conducted with a multinational firm to develop and test a set of IT Outsourcing Guidelines. The guidelines were developed...

  14. Unrestrained outsourcing in Brazil: more precarization and health risks for workers.

    Science.gov (United States)

    Druck, Graça

    2016-06-20

    This article discusses the current status of outsourcing in Brazil, with new regulation underway featuring a bill of law under review by the National Congress, aimed at allowing outsourcing for all activities. The authors argue that outsourcing and precarization of work are inseparable phenomena, based on the results of 20 years of research in Brazil that reveals the more precarious working conditions of outsourced workers in different occupational categories. They focus particularly on workers' health: outsourcing of risks has led to more fatal work accidents, invariably at higher rates in outsourced workers. Finally, the article contends that to remove restraints on outsourcing in Brazil amounts to legalizing and legitimizing predatory workforce exploitation, disregarding workers' physical limits, exposing them to risk of fatal accidents, and reverting to forms of work that violate the human condition.

  15. Critical success factors for mutual collaboration with suppliers in IT outsourcing industry: a case study of a top IT outsourcing company in Korea

    Science.gov (United States)

    Cha, Kyung-Jin; Kim, Yang Sok

    2018-01-01

    Nowadays, information technology (IT) outsourcing companies face enduring demands to reduce cost while increasing productivity. This pressure leads many IT outsourcing companies to rely on outsourcing arrangements with IT personnel suppliers. In order to maximise efficiency, outsourcing companies have focused on fostering high-performing suppliers through improved collaboration and mutual relations. However, it is very difficult to advance to a long-term partnership using the existing outsourcing process because of insufficient collaboration between IT outsourcing companies and their suppliers. Based on collaboration perspective of supply chain management (SCM), this study identifies the critical success factors for collaborative strategic partnerships and presents an evaluation framework for assessing and managing suppliers. We have developed an organisational process model for Supplier relationship management (SRM)-based collaboration which includes some of the key constructs from the previous studies and interviews with the IT outsourcing industry people. In this study, we will identify four types of strategic suppliers and suggest approaches for improving collaborative relationship between an IT outsourcing company and its partner companies. In addition, to validate the feasibility of the proposed model, we applied it to a well-known Korean IT outsourcing company 'A'.

  16. [The challenges and opportunities of implementing outsourcing in private and public hospitals in Israel].

    Science.gov (United States)

    Rahimi, Benny; Mizrahi, Ronit; Magnezi, Racheli

    2011-01-01

    Outsourcing is a method that enables an organization to focus on its expertise by transferring its other services to professionals who can fulfill them. In recent years, research has repeatedly shown that health services use a variety of outsourcing companies. To describe the experience acquired using outsourcing in public and private hospitals in Israel, and to present the factors, budgetary parameters, opportunities and problems affecting outsourcing. The questionnaire was sent to 36 hospitals in Israel, constituting 88.2% of all hospitals in Israel--private, public, H.M.O ("Clalit") and governmental. The response to the questionnaire reached 97.2% and revealed the following: 94% of the hospitals use outsourcing services in the following fields: security, cleaning, Laundry service, cafeterias, and I.T.; 42% of the hospitals assign 0-5% of their annual budget for outsourcing contracts. Private hospitals use more outsourcing services than public hospitals. The factors driving outsourcing are: cost restrictions (82.8%), operational flexibility (77%), and focus on the core business (74.2%). The potential advantages of outsourcing are: improvement in services 180.5%), customer satisfaction (72.2%), and cost reduction (69.4%). Difficulties affecting outsourcing are: dependence on external resources (83.3%] and internal organizational resistance (69.4%). The results of the outsourcing are lower costs, reduced number of personnel by 1-10% and high level of satisfaction. It seems that in recent years outsourcing is being used in hospitals and is central to the areas of infrastructure and logistics, as well as legal and medical services. Using outsourcing in hospitals provides opportunities for improved customer satisfaction, better focus for the hospital on its core activities and cost reduction. HospitaLs that succeed in synergetically integrating the external and the internal service providers will flourish. INNOVATION/VALUE: This research exposes, for the first time

  17. Risk-Based Confidentiality Requirements Specification for Outsourced IT Systems

    NARCIS (Netherlands)

    Morali, A.; Wieringa, Roelf J.

    Today, companies are required to be in control of their IT assets, and to provide proof of this in the form of independent IT audit reports. However, many companies have outsourced various parts of their IT systems to other companies, which potentially threatens the control they have of their IT

  18. Work-Life Balance in an Outsourcing Environment

    Science.gov (United States)

    Wiltshire, Dervent

    2013-01-01

    Empirical evidence has found an increase in work-life conflicts within outsourced environments. It is important to address the increase in conflict to reduce negative effects on businesses. Guided by the theoretical frameworks of the spillover, conflict management, and resource dependency theories, the purpose of the study was to examine how…

  19. Impact of effective knowledge sharing on outsourcing performance

    NARCIS (Netherlands)

    Khan, S.

    2008-01-01

    Outsourcing projects are far more strategically-inclined in today's post-industrial knowledge economy than in the past decades. This leads to a tight inter-reliance between the client and vendor - inevitably requiring that they be constantly aware of each other's knowledge needs and requirements.

  20. Outsourcing: two case studies from the Victorian public hospital sector.

    Science.gov (United States)

    Young, Suzanne

    2007-02-01

    Outsourcing was one process of privatisation used in the Victorian public health sector in the 1990s. However it was used to varying degrees and across a variety of different services. This paper attempts to answer the questions: Why have managers outsourced? What have managers considered when they have decided to outsource? The research was carried out in a rural hospital and a metropolitan network in Victoria. The key findings highlight the factors that decision makers considered to be important and those that led to negative outcomes. Economic factors, such as frequency of exchange, length of relationships between the parties, and information availability, were often ignored. However, other factors such as outcome measurability, technology, risk, labour market characteristics and goal conflict, and political factors such as relative power of management over labour were often perceived as important in the decision-making process. Negative outcomes from outsourcing were due to the short length of relationships and accompanying difficulties with trust, commitment and loyalty; poor quality; and excessive monitoring and the measurement of outcomes.

  1. Co-Check: Collaborative Outsourced Data Auditing in Multicloud Environment

    Directory of Open Access Journals (Sweden)

    Jian Mao

    2017-01-01

    Full Text Available With the increasing demand for ubiquitous connectivity, wireless technology has significantly improved our daily lives. Meanwhile, together with cloud-computing technology (e.g., cloud storage services and big data processing, new wireless networking technology becomes the foundation infrastructure of emerging communication networks. Particularly, cloud storage has been widely used in services, such as data outsourcing and resource sharing, among the heterogeneous wireless environments because of its convenience, low cost, and flexibility. However, users/clients lose the physical control of their data after outsourcing. Consequently, ensuring the integrity of the outsourced data becomes an important security requirement of cloud storage applications. In this paper, we present Co-Check, a collaborative multicloud data integrity audition scheme, which is based on BLS (Boneh-Lynn-Shacham signature and homomorphic tags. According to the proposed scheme, clients can audit their outsourced data in a one-round challenge-response interaction with low performance overhead. Our scheme also supports dynamic data maintenance. The theoretical analysis and experiment results illustrate that our scheme is provably secure and efficient.

  2. Analysis of Intellectual Property Protection Issues in Offshore Outsourcing

    Science.gov (United States)

    Singh, Satinder Pal

    2013-01-01

    Offshore outsourcing is a business strategy that involves contracting with a partner who can take over certain aspects of a company's business, such as information technology (IT) functions, in the interests of efficiency and cost savings. The purpose of this study was to analyze the intellectual property protection issues to achieve a better…

  3. Personnel Performance Assessment in Information Systems Outsourcing Environments

    Science.gov (United States)

    Casado-Lumbreras, Cristina; Soto-Acosta, Pedro; Colomo-Palacios, Ricardo; de Pablos, Patricia Ordonez

    2011-01-01

    Purpose: The aim of this paper is to present a tool which uses semantic technologies for personnel performance and workplace learning assessment in outsourced information technology environments. Design/methodology/approach: The paper presents the tool from a technical perspective and introduces a use case that depicts the main features related to…

  4. Successful outsourcing: improving quality of life through integrated support services.

    Science.gov (United States)

    Bates, Jason; Sharratt, Martin; King, John

    2014-01-01

    This article examines the way that non-clinical support services are provided in healthcare settings through outsourcing partnerships. The integrated support services model and benefits to patient experience and safety as well as organizational efficiency and effectiveness are explored through an examination of services at a busy urban community hospital.

  5. Why Outsourcing Happens, and What To Do about It.

    Science.gov (United States)

    White, Herbert S.

    2000-01-01

    Discusses the concept of outsourcing in libraries and suggests that it is done for the cosmetic appearance of fiscal economies. Highlights include the possibility of achieving better service quality, but at a higher cost; and the importance of keeping management informed about and aware of the value of library services. (LRW)

  6. The causal effect of institutional quality on outsourcing

    NARCIS (Netherlands)

    Roelfsema, H.J.; Yi, Zhang

    This paper empirically investigates the relationship between institutional quality and outsourcing to developing economies. In contrast to cross-sectional studies on institutions, this paper uses panel data for 76 countries over 25 years (1980-2004). Employing panel data helps to show the causal

  7. Planning of outsourced operations in pharmaceutical supply chains

    NARCIS (Netherlands)

    Boulaksil, Y.

    2010-01-01

    In this dissertation, we focus on the planning and control of supply chains where part of the supply chain is outsourced to a contract manufacturer(s). Supply Chain Management deals with the integration of business processes from end-customers through original suppliers that provide products,

  8. Socio-Demographic Predictors of Domestic Outsourcing among ...

    African Journals Online (AJOL)

    Paid labour, for women, affects the traditional roles typical in a patriarchal society like Nigeria. This study examined the socio-demographic factors predisposing working women to outsource domestic tasks. The paper engages the factors highlighted by 140 of the 528 sampled working women who engaged domestic ...

  9. Universally verifiable outsourcing and application to linear programming

    NARCIS (Netherlands)

    Hoogh, de S.J.A.; Schoenmakers, B.; Veeningen, M.G.; Laud, P.; Kamm, L.

    2015-01-01

    In this chapter, we show how to guarantee correctness when applying multiparty computation in outsourcing scenarios. Specifically, we consider how to guarantee the correctness of the result when neither the parties supplying the input nor the parties performing the computation can be trusted.

  10. Metrics-based control in outsourced software development projects

    NARCIS (Netherlands)

    Ponisio, Laura; van Eck, Pascal

    2012-01-01

    Measurements have been recognised as vital instruments to improve control in outsourced software development projects. However, project managers are still struggling with the design and implementation of effective measurement programs. One reason for this is that although there is a large body of

  11. A framework for service outsourcing using process views

    NARCIS (Netherlands)

    Eshuis, H.; Norta, A.H.

    2010-01-01

    Service outsourcing is a business paradigm in which an organization has a part of its business process performed by a service provider. Process views are pivotal to support this way of working. A process view shields secret or irrelevant details from a private business process, thus allowing an

  12. Offshore outsourcing and innovation capabilities in the supply base

    DEFF Research Database (Denmark)

    Lema, Rasmus

    2014-01-01

    service suppliers in Bangalore (India) and the examination of key change events within these firms. The study finds evidence of deepened capabilities for significant – ‘problem framing’ – innovation in India. The findings challenge the predominant view about outsourcing and innovation capability in Indian...

  13. Outsourcing child care, home cleaning and meal preparation

    NARCIS (Netherlands)

    Cornelisse-Vermaat, J.R.; Ophem, van J.A.C.; Antonides, G.; Maassen van den Brink, H.

    2013-01-01

    In this paper, the outsourcing of child care, home cleaning and meal preparation is analysed by means of a socio-economic model that incorporates household-economic, life cycle, lifestyle and health variables. The data (n¿=¿700) were collected during a telephone survey in the Netherlands. About 10%

  14. Attribute-based encryption with encryption and decryption outsourcing

    NARCIS (Netherlands)

    Asim, M.; Petkovic, M.; Ignatenko, T.

    2014-01-01

    In this paper we propose a new scheme for ciphertext-policy attribute-based encryption that allows outsourcing of computationally expensive encryption and decryption steps. The scheme constitutes an important building block for mobile applications where both the host and users use mobile devices

  15. Outsourcing and its implications for hospital organizations in Turkey.

    Science.gov (United States)

    Yigit, Vahit; Tengilimoglu, Dilaver; Kisa, Adnan; Younis, Mustafa Zeedan

    2007-01-01

    To thrive in this era of global competition, all organizations must explore new managerial approaches to get an edge in the marketplace. One increasingly appealing approach is outsourcing. Hospitals are particularly fertile environments for outsourcing, given their role as providers of a broad and complex array of services, many of which may be bought from other institutions. The purpose of this study is to determine the types of services that hospitals in Turkey buy from other organizations. The study sample included 14 university hospitals, 20 Ministry of Health Hospitals, 15 Social Insurance Organization Hospitals and 31 private hospitals in Istanbul, Ankara, Izmir, Antalya, and Eskisehir, which are the biggest cities in Turkey. The following services were found to be outsourced: hospital management information systems (83.8%), cleaning services (81.3%), maintenance services (72.5%), leased medical devices (75.0%), food services (60.0%), patient direction services (63.8%), magnetic imaging services (60.0%), other imaging services (48.8%), laboratory services (42.5%), security services (38.8%), laundry services (36.3%), patient transportation services (33.8%), accounting services (26.3%), ambulance services (22.5%), patient satisfaction measurement services (13.8%), consultancy services (12.5%), and financial and investment services (9.5%). Private hospitals bought more services than public facilities did. The sampled hospitals chose to outsource services in order to decrease costs (78.8%), increase the quality of services rendered (65.5%), increase flexibility and share risk (36.6%), and increase profits (11.2%). The results of this study suggest that outsourcing, when applied judiciously through cost and risk analysis, is a cost-effective approach that can be used by most hospitals.

  16. Outsourcing: A Descriptive Study of the Outsourcing of Non-Educational Services in the Bergen and Passaic County Public Schools

    Science.gov (United States)

    Pecora, Albert J.

    2012-01-01

    Due to a diminishing level of available funds, school leaders are faced with difficult decisions associated with reducing budget expenditures. The only way to prevent losing more programs and services is to reduce spending. An area which is quickly gaining popularity in reducing expenditures is outsourcing. Many schools have turned to outside…

  17. Outsourcing en unidades de información jurídica corporativas Outsourcing in corporate law information units

    Directory of Open Access Journals (Sweden)

    Sandra E. Romagnoli

    2006-12-01

    Full Text Available Se analiza la posibilidad de tercerizar algunas de las funciones que se llevan a cabo en las bibliotecas, con especial énfasis en las unidades de información corporativas del área jurídica. En primer lugar se revisa el concepto de outsourcing, las etapas del proceso como así también las ventajas y desventajas de su implementación. Se consideran en forma particular los procesos técnicos como un área propicia para su puesta en funcionamiento. Finalmente se reflexiona acerca de su viabilidad en las unidades de información que son objeto de análisis del presente trabajo.The possibility of outsourcing some of the library functions is analized with a special emphasis in corporate law information units. Firstly, the concept, stages, and pros and cons of outsourcing library services are considered. Technical services are especially examined as a propitious area to outsource. Finally, the viability of its implementation in corporate law libraries is particularly considered.

  18. Defense Business Board

    Science.gov (United States)

    Skip to main content (Press Enter). Toggle navigation Defense Business Board Search Search Defense Business Board: Search Search Defense Business Board: Search Defense Business Board Business Excellence in Defense of the Nation Defense Business Board Home Charter Members Meetings Studies Contact Us The Defense

  19. COST-EFFECTIVENESS ANALYSIS OF OUTSOURCING SERVICES IN REGARD TO Foreign ECONOMIC ACTIVITY OF ENTERPRISES

    Directory of Open Access Journals (Sweden)

    Evgenia Sergeevna Gracheva

    2017-06-01

    Full Text Available Despite enterprises, which render outsourcing services, appeared on the Russian services market with the beginning of market relations, there are not many researches that deal with competition and cost-effectiveness analyses of outsourcing services in regard to foreign economic activity. Economic integration of Russian business into international economic relations leads to complication of all national foreign economic complex and to the necessity of international economic infrastructure development. One of its most important parts are both services which deal with execution of support international economic operations (interpreting and translation services, transport services, customs services etc. and conducting foreign economic activity for client-enterprise (complex outsourcing FEA. Welcoming environment is formed nowadays for outsourcing business development in regard to foreign economic activity. It dictates the need for more thorough study of this type of business activity and development of indicators system for cost-effectiveness analysis of outsourcing in regard to foreign economic activity. Purpose – to define the complex outsourcing FEA, to develop the indicators system for cost-effectiveness analysis of outsourcing services in regard to foreign economic activity. Methodology: in article following scientific methods are used: functional method and statistical method. Results: is given authorial definition of complex outsourcing FEA, is developed the indicators system for cost-effectiveness analysis of outsourcing. Practical implications: the results of this research may be used by the businesses, which render outsourcing and intermediary services in regard to foreign economic activity.

  20. Examining the Relationships between Outsourcing and Downsizing to Mishap Rates at NASA (FYs 1985-2011)

    Science.gov (United States)

    Charles, Sterlin Neil

    Outsourcing and downsizing practices within American businesses have been topics of investigation over the past four decades. With the intention of saving diminishing resources, many North American aerospace and governmental organizations have embraced both practices. During the 1990s the National Aeronautics and Space Administration (NASA) increased contractor outsourcing and reduced the civil servant population in response to mandated federal budget cuts. Major human capital adjustments were made within NASA as management elected to place the shuttle's operations under a single contract. The problem addressed is increased outsourcing and downsizing has been associated with reduced safety outcomes. The purpose of this quantitative archival study was to examine the relationships of outsourcing and downsizing to mishaps rates at NASA between fiscal year (FY) 1985 and FY 2011. Twenty-seven samples of outsourcing and downsizing data were examined to determine the relationships with high-severity mishaps (HSMs), moderate-severity mishaps (MSMs), and low-severity mishaps (LSMs). A quantitative design utilizing weighted least squares (WLS) regression analysis measured the relationships between predictor and outcome variables. Neither outsourcing nor downsizing predicted HSM rates, adjusted R2 = .32, F (3, 23) = 5.01, p = .53 (outsourcing); adjusted R2 = .49, F (3, 23) = 9.34, p = .41 (downsizing). Both outsourcing and downsizing predicted MSM rates, adjusted R2 = .21, F (3, 23) = 3.24, p = .006 (outsourcing); adjusted R2 = .49, F (3, 23) = 9.55, p = outsourcing); adjusted R2 = .89, F (3, 23) = 68.99, p = outsourcing and downsizing variables, and additional covariates. The added variables would offer a more convincing model for analyzing the impact of outsourcing and downsizing on mishaps. All-in-all, the efficacy of outsourcing and downsizing as a combined practice and its relationship to safety needs.

  1. Logistics outsourcing and performance of manufacturing small and medium-sized enterprises in Nairobi

    Directory of Open Access Journals (Sweden)

    Joash Mageto

    2018-06-01

    Full Text Available Background: Logistics outsourcing has been accepted as a strategy through which small and medium-sized enterprises (SMEs can access the logistics capabilities they lack internally at a lower cost. However, the actual effect of logistics outsourcing on firm performance, especially among the SMEs in Nairobi, remains unknown.   Aim: The study aimed to investigate the relationship between logistics outsourcing and firm performance of manufacturing SMEs in Nairobi.   Setting: The study sampled manufacturing SMEs in Nairobi City County.   Method: In this study, a convergent parallel mixed methods design was applied. Survey data were collected from 163 manufacturing SMEs. The data were analysed using structural equation modelling to test the relationship between logistics outsourcing and firm performance. Additionally, in-depth interviews were conducted in five manufacturing SMEs. Thematic analysis was used to analyse interview data to provide more insight in the quantitative data.   Results: The anticipated direct link between logistics outsourcing and performance of manufacturing SMEs was not statistically significant. However, the study revealed a statistically significant indirect positive effect of logistics outsourcing on the performance of manufacturing SMEs through logistics outsourcing performance as a mediator variable. This article further highlights reasons and the process of logistics outsourcing and deduces a logistics outsourcing model for manufacturing SMEs to help improve their firm’s performance.   Conclusion: The established relationship and deduced logistics outsourcing model is likely to guide SME managers as to how to manage logistics outsourcing to improve performance. The finding that logistics outsourcing has a positive indirect effect on the performance of manufacturing SMEs through logistics outsourcing performance makes a significant contribution to theory.

  2. Taxonomía de riesgos de outsourcing de software Software outsourcing risk taxonomy

    Directory of Open Access Journals (Sweden)

    Gloria Piedad Gasca-Hurtado

    2013-04-01

    Full Text Available Para las organizaciones la estrategia de outsourcing de software (OS se ha constituido en una alternativa estratégica de reducción de costos y mejora de la calidad de software. Sin embargo, la complejidad de la gestión de este tipo de proyectos aumenta, debido a la relación de actores diferentes (cliente y proveedor, de la cual depende en gran medida el éxito de estos proyectos. Identificar, analizar y gestionar los riesgos que afectan este tipo de proyectos, son buenas prácticas que se pueden llevar a cabo para establecer indicadores de gestión claves para el éxito de los proyectos. Es por esta razón que el objetivo de este trabajo es diseñar una taxonomía de riesgos de OS, es decir, una estructura de clasificación jerárquica de riesgos basada en los proyectos de OS que facilite la identificación de riesgos, que contribuya a la realización de un análisis de riesgos ágil y preciso, para su posterior gestión a lo largo de todo el proceso de OS. La taxonomía que se propone ha sido validada en un caso de estudio correspondiente a un proyecto de compra de software preelaborado. Los resultados se muestran en la última parte de este trabajo y se analiza la forma como dichos resultados impacta el proyecto en el cual fue implementada la taxonomía y su utilidad en el refinamiento de los procesos organizacionales de la empresa, a partir de las lecciones aprendidas.In recent years, the software outsourcing (SO strategy for organizations has become a useful and important alternative, as well as SO projects. SO projects have many complexities due to several factors affecting management. These complexities and importance of SO require that successfull projects meet a parameter set: budget, cost, schedule, among others. This requirement can be met through the implementation of methods and techniques of risk management (RM. RM is a process to prevent problems, establish actions to follow, and monitor the project to ensure success. Likewise

  3. Governance of Offshore IT Outsourcing at Shell Global Functions IT-BAM Development and Application of a Governance Framework to Improve Outsourcing Relationships

    NARCIS (Netherlands)

    de Jong, Floor; van Hillegersberg, Jos; van Eck, Pascal; van der Kolk, Feiko; Jorissen, Rene; Oshri, Ilan; Kotlarsky, Julia

    The lack of effective IT governance is widely recognized as a key inhibitor to successful global IT outsourcing relationships. In this study we present the development and application of a governance framework to improve outsourcing relationships. The approach used to developing an IT governance

  4. The influence of outsourcing on achieving business goals in large Croatian companies

    Directory of Open Access Journals (Sweden)

    Ivica Parlov

    2004-01-01

    Full Text Available This paper presents results of a research conducted in large Croatian companies that intended to connect and establish eventual influences between the usage of outsourcing and achieving business goals in those companies. It was also meant to establish if (and in which segments outsourcing was being used in large Croatian companies, what were the main reasons for its use, if it was conducted according to specific plans and with tracking of achieved results, if expectations that surveyed companies had about outsourcing were met, and what are the future possibilities and perspectives of those companies regarding outsourcing. Many other useful data regarding outsourcing and goal achievement were also collected and linked together in order to establish eventual influences of outsourcing on the effectiveness of making business in large Croatian companies.

  5. The perspective of Malaysian Manufacturing Organizations on Strategy, HR Outsourcing and HR Costs

    Directory of Open Access Journals (Sweden)

    Hasliza Abdul HALIM

    2011-06-01

    Full Text Available The paper discusses the relationship between different types of human resource management (HRM strategy and the human resource outsourcing, and impact on the size of human resource (HR department. Three HRM strategies are considered: Facilitation, accumulation and utilization. The data for the study were obtained from survey responses from 232 organizations, of which 113 were engaged in HR outsourcing. The findings suggest that organizations tend to rely on outsourcing of HR functions when they espouse facilitation and utilization HRM strategy. Concurrently, by relying on HR outsourcing, the organizations manage to experience a reduction in the size of HR department. The results show that it is important for the organizations to better understand the implications of an increased reliance on outsourcing within HR. This allows them to focus on how HR functions are delivered within organizations with the interaction of HRM strategy and the size of HR department will tend to be smaller resulting from outsourcing activities.

  6. Employees' views on outsourcing and its impact on employee turnover: A phenomenological study

    Science.gov (United States)

    Przybelinski, Steven A.

    Increasing use of outsourcing gives employees concern about personal job security. Using a modified van Kaam approach, this qualitative phenomenological study examined perceptions and experiences of 12 employees' on the influence outsourcing had on employee turnover. Five themes describing employee perceptions emerged: (a) preparation---education gives job security, (b) plausibility---all believed job loss plausible, (c) emotional influence---feelings of stress, threat, betrayal, and not being valued, (d) environment---value of communication and interaction with leaders, and (e) confidence---gained from increased education, skills, and knowledge protected from outsourcing. Significance of this study to leadership is the identification of employee perceptions of outsourcing and motivating factors influencing employee turnover during times of outsourcing. Findings might present new information and assist leaders with employee retention concerns for future outsourcing activities.

  7. A Study of the Risks in an Information System Outsourcing Partnership

    Science.gov (United States)

    Ajitkumar, Shabareesh; Bunker, Deborah; Smith, Stephen; Winchester, Donald

    The objective of this paper is to report the findings of a case study into the risks involved in an information systems outsourcing partnership between a retail bank client and the vendor, an information technology service provider. By drawing on the case study, the paper proposes a theoretical development of shared benefits and shared risks in IT outsourcing partnerships. The paper argues that the longevity and success of the outsourcing partnership depends largely on managing shared risks and goals in the outsourcing partnership, which may gradually deteriorate over time without frequent, open interactions between partnership members. The outsourcing partnership contractual agreements alone may have limited scope in contributing to shared risk reduction in the IT outsourcing partnership if relationships deteriorate.

  8. Outsourcing and scheduling for a two-machine flow shop with release times

    Science.gov (United States)

    Ahmadizar, Fardin; Amiri, Zeinab

    2018-03-01

    This article addresses a two-machine flow shop scheduling problem where jobs are released intermittently and outsourcing is allowed. The first operations of outsourced jobs are processed by the first subcontractor, they are transported in batches to the second subcontractor for processing their second operations, and finally they are transported back to the manufacturer. The objective is to select a subset of jobs to be outsourced, to schedule both the in-house and the outsourced jobs, and to determine a transportation plan for the outsourced jobs so as to minimize the sum of the makespan and the outsourcing and transportation costs. Two mathematical models of the problem and several necessary optimality conditions are presented. A solution approach is then proposed by incorporating the dominance properties with an ant colony algorithm. Finally, computational experiments are conducted to evaluate the performance of the models and solution approach.

  9. Culture-Led Discrepancies and Negotiating Conflicts in Strategic Outsourcing Alliances

    DEFF Research Database (Denmark)

    Gammelgaard, Jens; Kumar, Rajesh; Worm, Verner

    2013-01-01

    Outsourcing and alliance collaboration have become prominent features of the global economy. Empirical studies demonstrate that outsourcing alliances are often not as successful as their initiators expect them to be. National cultural differences are frequently viewed as a crucial factor when...... such alliances fail. While empirical studies are abundant, theoretical frameworks that explicate the role of national cultural differences in shaping the dynamics of outsourcing alliances are rare. This article builds on Kumar and Nti's (1998) discrepancy model to specify how culture affects the dynamics...... of outsourcing alliances. We suggest that national cultural differences give rise to process and outcome discrepancies in outsourcing alliances. Notably, outsourcing alliances evolve through three stages–formation, operation and outcome–with discrepancies arising in each of these stages (Das & Teng, 2002). We...

  10. Explaining IT Outsourcing Satisfaction using Domberger’s Theory: An SME Perspective

    Directory of Open Access Journals (Sweden)

    Ching-Seng Yap

    2013-03-01

    Full Text Available IT outsourcing has emerged as an important tool for enabling organizations to gain access to specific skills and services, focus on their core competencies, and reduce the cost of IT service provision. With the increasing number of IT outsourcing failures, it is timely to identify the determinants of IT outsourcing satisfaction. This study investigates the types of IT function outsourced and examines the factors influencing customer satisfaction in IT outsourcing in Malaysian small- and medium-enterprises. Using an email questionnaire survey, data are collected from 100 firms listed on the Directory of Small and Medium Enterprises in Malaysia. Drawing from Domberger’s Theory of the Contracting Organization, four hypotheses are developed and tested in this study. Using the PLS path modelling technique, the findings show that focus on core competency, cost reduction, access to IT expertise and skills, and flexibility are positively related to customer satisfaction in IT outsourcing. The paper includes implications and recommendations for future studies.

  11. THE DEFENSE PLANNING SYSTEMS AND THEIR IMPLICATIONS

    Directory of Open Access Journals (Sweden)

    Laszlo STICZ

    2010-01-01

    Full Text Available Defense planning in the Alliance is a fundamental element of the arrangements which enable its member countries to enjoy the crucial political, military and resource advantages of collective defense and other common military efforts to enhance security and stability. In this respect, the aim of this paper is to outline the role of the Armed Forces and the specific processes aiming to achieve the ultimate goal of a nation regarding national security, with focus on defense planning and the PDPS.

  12. Active Computer Network Defense: An Assessment

    Science.gov (United States)

    2001-04-01

    sufficient base of knowledge in information technology can be assumed to be working on some form of computer network warfare, even if only defensive in...the Defense Information Infrastructure (DII) to attack. Transmission Control Protocol/ Internet Protocol (TCP/IP) networks are inherently resistant to...aims to create this part of information superiority, and computer network defense is one of its fundamental components. Most of these efforts center

  13. The impact of human capital outsourcing on human capital management practices in Karachi pharmaceutical industry

    OpenAIRE

    Rana, Tariq Mehmood; Syed, Qamar Ali Zaidi; Muhmmad, Sajid; Herani, Gobind M.

    2011-01-01

    Purpose: The aim of this research is to examine relationship between Human Capital Management (HRM) and Human Resource (HR) Outsourcing in the Pharmaceutical sector. The specific objective is to find out that how important is HRM for an Organization to perform its operations more efficiently, and at what level Human Resource Outsourcing is affecting it. Literature review: Literature review shows that HR outsourcing has positive impact on HRM for an Organization to perform its operations more ...

  14. The perspective of Malaysian Manufacturing Organizations on Strategy, HR Outsourcing and HR Costs

    OpenAIRE

    Hasliza Abdul HALIM; Norbani CHE-HA

    2011-01-01

    The paper discusses the relationship between different types of human resource management (HRM) strategy and the human resource outsourcing, and impact on the size of human resource (HR) department. Three HRM strategies are considered: Facilitation, accumulation and utilization. The data for the study were obtained from survey responses from 232 organizations, of which 113 were engaged in HR outsourcing. The findings suggest that organizations tend to rely on outsourcing of HR functions when ...

  15. Outsourcing Practices In Malaysia: A SWOT Analysis On The ICT Industry

    OpenAIRE

    Magiswary Dorasamy; Murali Raman; Maniam Kaliannan

    2011-01-01

    In the last decade, outsourcing has emerged as an important tool for enabling business around the world to gain full benefit. As Malaysia develops, the businesses must keep pace with changes that are occurring. Outsourcing initiatives are intended to increase the efficiency and effectiveness of the business processes as well as IT performance. The rethinking of business strategies to develop and exploit core competencies, set the outsourcing bandwagon rolling. It seeks to improve the quality,...

  16. The Effect of Outsourcing Cost on Corporate Performance: A Study of Nigerian Brewery Industry

    OpenAIRE

    Ifurueze M.S.K CAN, Acti; Ekezie Chineze Abigail

    2014-01-01

    Outsourcing as common phenomena in the corporate world especially in the developing country and in industry where human resource development is at low ebb has its merit and demerit. This paper therefore examined the effect of outsourcing on corporate performance measured by profitability. Various objectives and reasons for outsourcing were highlighted. Data was collected from external and internal source. Two hypotheses were postulated and Regression analysis was run to determine the relation...

  17. Outsourcing of Internal Audit Services in Australian Firms: Some Preliminary Evidence

    OpenAIRE

    Divesh S. Sharma; Nava Subramaniam

    2005-01-01

    Although internal auditing (IA) services have been traditionally performed in-house, organizations are increasingly outsourcing such services. Using a Transaction Cost Economics (TCE) perspective, this study examined the influence of several organizational-level variables on the decision to outsource or in-house their internal audit functions. The study also identified the type of IA services that were likely to be out-sourced rather than in-housed, the extent to which incumbent external fina...

  18. Outsourcing fuel supplies - to-do-or-not-to-do is the question

    Energy Technology Data Exchange (ETDEWEB)

    Buhari, A.A.R. [Coal and Oil Company L.L.C. (United Arab Emirates)

    2003-07-01

    Fifteen slides/overheads outline the talk on the trends towards outsourcing a function, activity or process from a company as a means to achieve competitive advantage. Coal and Oil, Dubai takes care of sourcing shipping and finance and Coastal Energy handles logistics. The benefits of outsourcing and how to minimise risks are discussed. Examples are given of companies that have benefitted in India by outsourcing fuel supplies through the author's company.

  19. Outsourcing of Regulatory Affairs Tasks in Pharmaceutical Companies-Why and What?

    OpenAIRE

    Gummerus, Anu; Airaksinen, Marja; Bengtström, Mia; Juppo, Anne

    2016-01-01

    The purpose of this study was to investigate what kind of regulatory affairs tasks is outsourced in the pharmaceutical industry and what are the reasons for outsourcing in the EU countries. The study was conducted as an e-mail survey in the pharmaceutical industry in Finland, Sweden, Estonia, Germany, and Spain, focusing on those companies that undertake regulatory affairs. The survey received 71 completed responses out of 147, a response rate of 48 %. The most outsourced tasks were related t...

  20. Privacy-Preserving Outsourced Auditing Scheme for Dynamic Data Storage in Cloud

    OpenAIRE

    Tu, Tengfei; Rao, Lu; Zhang, Hua; Wen, Qiaoyan; Xiao, Jia

    2017-01-01

    As information technology develops, cloud storage has been widely accepted for keeping volumes of data. Remote data auditing scheme enables cloud user to confirm the integrity of her outsourced file via the auditing against cloud storage, without downloading the file from cloud. In view of the significant computational cost caused by the auditing process, outsourced auditing model is proposed to make user outsource the heavy auditing task to third party auditor (TPA). Although the first outso...

  1. Lessons Learned from Outsourcing the Pearl Harbor MK-48 Intermediate Maintenance Activity

    Science.gov (United States)

    2008-03-01

    transfer of ownership of assets. However, outsourcing is not simply a procurement decision. All organizations procure elements of their operations...systems, commercialization, and franchising (Office of Management and Budget, 2004). Strengths of Outsourcing Outsourcing is more efficient than...operating the IMA with organic resources vs . the cost of a comparable service provided by a contractor. Activity-based costing would also help managers

  2. Protecting location privacy for outsourced spatial data in cloud storage.

    Science.gov (United States)

    Tian, Feng; Gui, Xiaolin; An, Jian; Yang, Pan; Zhao, Jianqiang; Zhang, Xuejun

    2014-01-01

    As cloud computing services and location-aware devices are fully developed, a large amount of spatial data needs to be outsourced to the cloud storage provider, so the research on privacy protection for outsourced spatial data gets increasing attention from academia and industry. As a kind of spatial transformation method, Hilbert curve is widely used to protect the location privacy for spatial data. But sufficient security analysis for standard Hilbert curve (SHC) is seldom proceeded. In this paper, we propose an index modification method for SHC (SHC(∗)) and a density-based space filling curve (DSC) to improve the security of SHC; they can partially violate the distance-preserving property of SHC, so as to achieve better security. We formally define the indistinguishability and attack model for measuring the privacy disclosure risk of spatial transformation methods. The evaluation results indicate that SHC(∗) and DSC are more secure than SHC, and DSC achieves the best index generation performance.

  3. Acoustic outsourcing: New employment possibilities for the specialists

    Science.gov (United States)

    Perez, Patricia; Rios, Heriberto; Andrade, Armando; Ramirez, Mario

    2002-11-01

    The need for companies to be more competitive has led them to resort to training, external consultantship, continuous improvement programs, but with the aim of achieving maximum productivity, the big companies go even further: they are opting to focus on their high-priority activities, leaving some nonstrategic functions in the hands of third parties (organizations or individuals). Acoustic outsourcing presents immense business opportunities for the specialists in this area when offering services or completing a production process that the company carries out in an internal way but that is not its main function or activity. Outsourcing contemplates a serious long term commitment between the two parties; a kind of strategic alliance, all with the purpose of increasing efficiency and the quality of the products that the company develops, besides solving acoustic problems related to the production stage. (To be presented in Spanish.)

  4. Outsourcing of internal audit and independence of auditors

    Directory of Open Access Journals (Sweden)

    A. Seetharaman

    2008-07-01

    Full Text Available Internal audit which is an integral part of any organization has long been overlooked. In fact, most organizations look at internal audit as a routine function in an organization. However, in the recent years, internal audit has taken a front seat for many organizations. Others are also looking at various options such as outsourcing of the internal audit function of their organizations. However, where outsourcing is concerned, one important issue arises, which is the independence of the external auditor to perform the internal audit function. This paper takes a look at the various aspects of the internal audit process as well as the impact and independence of external auditors who perform internal audit

  5. The technology of benefits outsourcing: helping employees help themselves.

    Science.gov (United States)

    Graham, M E; Meuse, D

    1997-01-01

    The exponential growth of health plan offerings and increased use of defined contribution retirement plans has caused a fundamental shift in the way that benefits management is done. Specifically, the authors point out that we are moving into an era of "self-service" in employee benefits, with employees often taking the role of management of their own benefits through use of technology. Outsourcing benefits management through the use of technology has meant the role of HR departments has shifted from personnel administrators to strategic business partners. By outsourcing administrative functions and maximizing the power of new interactive technology, human resource departments are able to focus on the strategic needs of the company to adapt to the challenges of the future.

  6. Collaboration versus outsourcing: the need to think outside the box.

    Science.gov (United States)

    Robertson, Graeme M; Mayr, Lorenz M

    2011-12-01

    As has been widely reviewed elsewhere, the pharmaceutical industry is experiencing an 'innovation deficit' as evidenced by the decline in new chemical entity output. This decline, compounded by increased costs and regulatory requirements highlights the need to significantly revise strategic options across the drug-discovery spectrum. Within such revision(s), much of the focus has been on outsourcing to reduce, or at least contain, costs, but if the underlying predominance of 'closed collaborations' is not challenged to allow better use of combined knowledge and, thus, move towards a more genuine collaborative process then a 'numbers only' approach will not bring medium-to-long-term survival. There are many problems to confront in evolving new sustainable strategies, a real need to think differently exists and should to be cultivated. This article reviews current outsourcing and collaboration strategies to provide a perspective on how great knowledge sharing could help revise the drug-discovery process.

  7. Knowledge Transfer Planning and Execution in Offshore Outsourcing

    DEFF Research Database (Denmark)

    Madsen, Sabine; Bødker, Keld; Tøth, Thomas

    2015-01-01

    In this paper, we report from a longitudinal project about knowledge transfer conducted in a major financial company headquartered in Denmark and an offshore development center located in Bangalore, India. We identify the main knowledge transfer challenges experienced by the case company....... The challenges inform the conceptual design of a systematic five-step approach to the company’s knowledge transfer. Our main contribution is to illustrate how extant research can be applied to understand and solve the knowledge transfer challenges of a particular company in a way that fits with the outsourcing...... setup and the company culture. We also draw attention to the fact that client side managers play a crucial role in determining how and with what priority knowledge transfer can take place. Our research indicates that a first, important step towards ensuring successful knowledge transfer in outsourcing...

  8. Privatisation and outsourcing in wartime: the humanitarian challenges.

    Science.gov (United States)

    Carbonnier, Gilles

    2006-12-01

    The tendency today to privatise many activities hitherto considered the exclusive preserve of the state has given rise to sharp debate. The specific nature of humanitarian emergencies elucidates in particularly stark contrast some of the main challenges connected to the privatisation and outsourcing of essential public services, such as the provision of drinking water and health care. Privatising the realms of defence and security, which are at the very core of state prerogative, raises several legal and humanitarian concerns. This article focuses on the roles and responsibilities of the various parties involved in armed conflicts, especially those of private companies engaged in security, intelligence and interrogation work, and in the provision of water supply and health services. It highlights the need for humanitarian and development actors to grasp better the potential risks and opportunities related to privatisation and outsourcing with a view to supplying effective protection and assistance to communities affected by war.

  9. Model citizens. Outsourcing helps start-up Medicare HMO.

    Science.gov (United States)

    Slavic, B; Adami, S

    1999-04-01

    Health Plans of Pennsylvania (HPP), the managed care arm of Crozer-Keystone Health System, in Media, Pa. Selecting the information systems and building the infrastructure to support the start-up of a new Medicare HMO product. HPP chose to outsource the information systems needed to integrate all the components of managed care administration into a cost-effective and cohesive program. Because of its aggressive programming and start-up of the MedCarePlus product offering, HPP became the first plan in the country to submit Medicare claims data electronically for encounter reporting to the Health Care Financing Administration (HCFA). "Through an integrated team approach, an organization truly can benefit from the economies of scale gained through outsourcing."

  10. A Routing Mechanism for Cloud Outsourcing of Medical Imaging Repositories.

    Science.gov (United States)

    Godinho, Tiago Marques; Viana-Ferreira, Carlos; Bastião Silva, Luís A; Costa, Carlos

    2016-01-01

    Web-based technologies have been increasingly used in picture archive and communication systems (PACS), in services related to storage, distribution, and visualization of medical images. Nowadays, many healthcare institutions are outsourcing their repositories to the cloud. However, managing communications between multiple geo-distributed locations is still challenging due to the complexity of dealing with huge volumes of data and bandwidth requirements. Moreover, standard methodologies still do not take full advantage of outsourced archives, namely because their integration with other in-house solutions is troublesome. In order to improve the performance of distributed medical imaging networks, a smart routing mechanism was developed. This includes an innovative cache system based on splitting and dynamic management of digital imaging and communications in medicine objects. The proposed solution was successfully deployed in a regional PACS archive. The results obtained proved that it is better than conventional approaches, as it reduces remote access latency and also the required cache storage space.

  11. Elements of strategic capability for software outsourcing enterprises based on the resource

    Science.gov (United States)

    Shi, Wengeng

    2011-10-01

    Software outsourcing enterprises as an emerging high-tech enterprises, the rise of the speed and the number was very amazing. In addition to Chinese software outsourcing for giving preferential policies, the software outsourcing business has its ability to upgrade, and in general the software companies have not had the related characteristics. View from the resource base of the theory, the analysis software outsourcing companies have the ability and resources of rare and valuable and non-mimic, we try to give an initial framework for theoretical analysis based on this.

  12. Evaluation of outsourcing in nursing services: a case study of kashani hospital, isfahan in 2011.

    Science.gov (United States)

    Ferdosi, Masoud; Farahabadi, Ehsan; Mofid, Maryam; Rejalian, Farzaneh; Haghighat, Maryam; Naghdi, Parnaz

    2013-03-01

    Hospitals need to focus on their core activities, thus outsourcing of services may be effective in some instances. However, monitoring and supervision is a vital mechanism to preserving and enhancing the quality of outsourced services, and to identify the benefits and losses occurred. The purpose of this study is evaluation of nursing services outsourced in a general hospital from different point of views. This is a descriptive and applied study done by case study (before and after) method. Outsourcing nursing services of clinical wards (ENT and Neurosurgery) of Kashani Hospital in 2011 has been studied. We extracted data from a handmade questionnaire about internal customer's satisfaction and semi-structured interviews with officials, and also survey of financial and administrative documents and records related to the topic. The findings indicate an increased number of graduated nurses per bed to fulfill the main objective of outsourcing in this case. But achieving this objective is accompanied with remarkable increased costs per bed after outsourcing. Besides, we noticed minor changes in internal customer satisfaction rate. While outsourcing should bring about staff and patients' satisfaction and increase the efficiency and effectiveness, outsourcing nursing workforce singly, leaded to a loss of efficiency. Therefore, the applied outsourcing has not met the productivity for the hospital.

  13. Evaluation of Outsourcing in Nursing Services: A Case Study of Kashani Hospital, Isfahan in 2011

    Science.gov (United States)

    Ferdosi, Masoud; Farahabadi, Ehsan; Mofid, Maryam; Rejalian, Farzaneh; Haghighat, Maryam; Naghdi, Parnaz

    2013-01-01

    Background: Hospitals need to focus on their core activities, thus outsourcing of services may be effective in some instances. However, monitoring and supervision is a vital mechanism to preserving and enhancing the quality of outsourced services, and to identify the benefits and losses occurred. The purpose of this study is evaluation of nursing services outsourced in a general hospital from different point of views. Methods: This is a descriptive and applied study done by case study (before and after) method. Outsourcing nursing services of clinical wards (ENT and Neurosurgery) of Kashani Hospital in 2011 has been studied. We extracted data from a handmade questionnaire about internal customer’s satisfaction and semi-structured interviews with officials, and also survey of financial and administrative documents and records related to the topic. Results: The findings indicate an increased number of graduated nurses per bed to fulfill the main objective of outsourcing in this case. But achieving this objective is accompanied with remarkable increased costs per bed after outsourcing. Besides, we noticed minor changes in internal customer satisfaction rate. Conclusion: While outsourcing should bring about staff and patients’ satisfaction and increase the efficiency and effectiveness, outsourcing nursing workforce singly, leaded to a loss of efficiency. Therefore, the applied outsourcing has not met the productivity for the hospital. PMID:23678338

  14. Planning of outsourced operations in pharmaceutical supply chains

    OpenAIRE

    Boulaksil, Y.

    2010-01-01

    In this dissertation, we focus on the planning and control of supply chains where part of the supply chain is outsourced to a contract manufacturer(s). Supply Chain Management deals with the integration of business processes from end-customers through original suppliers that provide products, services and information that add value for customers (Cooper et al., 1997). In a narrow sense, a supply chain can be ‘owned’ by one large company with several sites, often located in different countries...

  15. The Quality of Outsourced Logistics Service: A Collectivist Culture Perspective

    OpenAIRE

    Rahmat, Abdul Khabir; Faisol, Nasruddin

    2014-01-01

    The purpose of the study is to explore on the elements of outsourced logistics service quality and how the users’ satisfaction was formed within the Malaysian culture context. This qualitative study was based on five semi-structured interviews which were carried out with the executive officers and department managers of four logistics providers firms and one manufacturer. The data were analyzed using thematic analysis method. Rather than the organization’s performance-related ...

  16. A Make-or-buy Decision Process for Outsourcing

    OpenAIRE

    Bajec, Patricija; Jakomin, Igor

    2010-01-01

    Should firms perform logistics services on their own or should they buy them from a logistics provider? Today’s global competition forces companies to re-evaluate their existing processes, technologies and services in order to focuse on strategic activities. Outsourcing is now increasingly used as a competitive weapon in today’s economy. External parties can often do job quicker, cheaper and better. This has resulted in an increasing awareness of the importance of the make-or-buy decision, th...

  17. Outsourcing and corporate social responsibility : Apple in China

    OpenAIRE

    Urakami, Kiyoshi

    2012-01-01

    Electronics industry has seen a tremendous industry shift from the developed countries to the emerging regions such as East and South Asia, particularly during the past four decades. And we can now see a huge industrial capability accumulation in Asia. This research note aims at, firstly, describing basic nature and structure of outsourcing business in Asia, and, secondly, we look into Apple Inc.'s supply chain to examine Apple supplier factory operations in Mainland China from, primarily, an...

  18. Expanding RP-US Linkages in Business Process Outsourcing

    OpenAIRE

    Rodolfo, Ceferino S.

    2006-01-01

    The Business Process Outsourcing (BPO) sector has experienced unprecedented global growth. This has greatly benefited the Philippines, where BPO has five main segments : call centers, medical transcription, animation, software development, and shared services. High population level, cultural affinity with the major markets, and advanced telecoms infrastructure are the key advantages of the Philippines. Political stability, on the other hand, is its main weakness. To ensure the sustainability ...

  19. Outsourcing of logistics transport: A Brazilian leather industry case study.

    Directory of Open Access Journals (Sweden)

    Pedro Domingos Antoniolli

    2015-09-01

    Full Text Available This study aims to analyze the transport sector in Brazil and the criteria for outsourcing of business transport through a case study in a Brazilian industry of leather sector, which outsourced its transport distribution process. As a result of this process, this company could save 60% of its transport costs and improved its service level, which generated an additional 3.5% on its revenue. These research findings are relevant in terms of transportation outsourcing decision criteria, being a strategic decision in operations; thus, in managerial terms, this outsourcing process could make the company’s distribution transportation capability more flexible and agile. RESUMEN: Este estudio tiene como objetivo analizar el sector del transporte en Brasil y los criterios de subcontratación de transporte comercial a través de un estudio de caso, en una empresa brasileña del sector de cuero que subcontrató su proceso de transporte de distribución. Como resultado de este proceso, la empresa pudo ahorrar 60% de sus costes de transporte y mejoró su nivel de servicio, lo que generó un 3.5% adicional en sus ingresos. Estos resultados de la investigación son relevantes en cuanto a los criterios de subcontratación de transporte, como una decisión estratégica en las operaciones; así, en materia de gestión, este proceso de subcontratación podría hacer el transporte de distribución de la empresa más flexible y ágil.

  20. [Development of pneumoconiosis and outsourcing work in peruvian miners].

    Science.gov (United States)

    Cáceres-Mejía, Brenda; Mayta-Tristán, Percy; Pereyra-Elías, Reneé; Collantes, Héctor; Cáceres-Leturia, Walter

    2015-10-01

    The aim of this study is to evaluate the association between the time of outsourced work and the development of pneumoconiosis in Peruvian miners who attended the "Centro Nacional de Salud Ocupacional y Protección al Ambiente para la Salud" between 2008 and 2011. Retrospective case-control study. Cases were defined as workers diagnosed of pneumoconiosis under standardized criteria. Outsourced work was defined as the time (in months) of work in a company that does not own the primary mining project. The project owner company was registered in the Mining Companies Directory (Ministerio de Energía y Minas). We used multiple logistic regression with crude and adjusted ORs. The study comprised 391 cases and 1519 controls. In both groups, most of the study subjects had a level of education lower than complete high school and were born and currently lived in the Peruvian highlands. There was statistically significant association between more frequency of pneumoconiosis and working 10 or more years in an outsourced company (OR: 1.50; 95%CI: 1.05-1.14; p=0.026). Miners with pneumoconiosis were more likely not to have education (OR: 3.07; 95%CI: 1.55-6.08; p=0.001), be currently living at the Peruvian highlands (OR: 1.40; 95%CI: 1.10-1.78; p=0.007) and to have more than 20 years of underground work history (OR: 8.92; 95%CI: 4.53-18.25; p<0.001). A statistically significant association was found between pneumoconiosis and the time of outsourced work. Not having education, residing in the Peruvian highlands and the time of underground work were associated risk factors.

  1. Integration versus Outsourcing in Stable Industry Equilibrium with Communication Networks

    OpenAIRE

    Okamoto, Yusuke

    2006-01-01

    For the selection of a firm's structure between vertical integration and arm's-length outsourcing, the importance of the thickness of the market had been emphasized in the previous literature. Here we take account of communication networks such as telephone, telex, fax, and the Internet. By doing so, we could illustrate the relationship between communication networks and the make-or-buy decision. With communication network technology differing in each type of firm, both vertically integrated ...

  2. The outsourcing or internalisation of activities in apiaries in Romania

    OpenAIRE

    Bodescu, Dan; Stefan, Gavril; Magdici, Maria; Paveliuc Olariu, Codrin

    2010-01-01

    The research presented has been the result of the necessity of the growing performances of apiaries in Romania on the basis of increasing the level of fructification of the used resources. The most important activities that may be subject to the outsourcing process are: honey extraction, transport, the primary processing of apiarian products, packaging, bottling and labeling, marketing of bee products, financial-accounting records, the analysis the technical-economic projection, juridical ass...

  3. A Simple Model of Offshore Outsourcing, Technology Upgrading and Welfare

    OpenAIRE

    Jung , Jaewon; Mercenier , Jean

    2009-01-01

    We adapt Yeaple's (2005) heterogeneous agents framework to model firms in the North as making explicit offshore outsourcing decisions to cheap-labor economies. Globalization results from a lowering of the set-up costs incurred when engaging in offshore activities. We highlight how firms'technology transformations due to global- ization will induce skill upgrading in the North, increase aggregate productivity, av- erage wages and therefore total welfare at the cost of increased wage inequaliti...

  4. O and M outsourcing saving costs for IPPs

    International Nuclear Information System (INIS)

    Byerly, K.; Mason, J.

    1997-01-01

    Over the past decade, many countries have opened their markets to independent power producers (IPPs) and expansion of utility projects. With these new found opportunities, IPPs and utilities must focus on their core business as power generators, while obtaining the most cost-effective operations and maintenance (O and M) services. Many have found that third-part O and M outsourcing is the most cost-effective and profitable way to go. (Author)

  5. MATURITY MODEL FOR IT SERVICE OUTSOURCING IN HIGHER EDUCATION INSTITUTIONS

    OpenAIRE

    Victoriano Valencia García; Dr. Eugenio J. Fernández Vicente; Dr. Luis Usero Aragonés

    2013-01-01

    The current success of organizations depends on the successful implementation of Information and Comunication Technologies (ICTs). Good governance and ICT management are essential for delivering value, managing technological risks, managing resources and performance measurement. In addition, outsourcing is a strategic option which complements IT services provided internally in organizations. This paper proposes the design of a new holistic maturity model based on standards ISO/IEC 20000 and I...

  6. Alignment of Software Product Quality Goals in Two Outsourcing Relationships

    OpenAIRE

    Barney, Sebastian; Wohlin, Claes

    2010-01-01

    Background: Issues with software product quality are commonly reported when organisations engage in outsourcing relationships. To address this issue, value-based software engineering literature emphasises the need for all success-critical stakeholder groups to work towards a mutually agreed goal. Aim: This paper presents a case study that aims to compare and contrast the priority two groups place on software product quality — stakeholders internal to the development organisation, and stakehol...

  7. Information systems outsourcing issues in the communication technology sector

    CSIR Research Space (South Africa)

    Smuts, H

    2010-03-01

    Full Text Available in the IS industry, the limited availability of human resources at the appropriate experience level, maintaining and improving quality, lack of effective communication in the offshore context and concerns around data privacy with outsourcing to India or other... IN THE COMMUNICATION TECHNOLOGY SECTOR Hanlie Smuts School of Computing, University of South Africa, and Telephone Networks (Pty) Ltd, Private Bag 9955, Cresta, 2118, South Africa Paula Kotzé and Alta van der Merwe Meraka Institute of the CSIR, and School...

  8. Economics of public good provision: auditing, outsourcing, and bribery

    OpenAIRE

    Gervan Fearon

    2009-01-01

    This study investigates a government's contracting decision to audit or outsource the provision of a public good given a potential hidden bribe and information asymmetries. The key findings are the following. First, the bribe and price of the public good are increasing in the corruptibility of the department. Second, the bribe is decreasing in the firm's bargaining power. Third, a bribery equilibrium exists when the department's corruptibility is sufficiently high given the firm's bargaining ...

  9. Private and Efficient Query Processing on Outsourced Genomic Databases.

    Science.gov (United States)

    Ghasemi, Reza; Al Aziz, Md Momin; Mohammed, Noman; Dehkordi, Massoud Hadian; Jiang, Xiaoqian

    2017-09-01

    Applications of genomic studies are spreading rapidly in many domains of science and technology such as healthcare, biomedical research, direct-to-consumer services, and legal and forensic. However, there are a number of obstacles that make it hard to access and process a big genomic database for these applications. First, sequencing genomic sequence is a time consuming and expensive process. Second, it requires large-scale computation and storage systems to process genomic sequences. Third, genomic databases are often owned by different organizations, and thus, not available for public usage. Cloud computing paradigm can be leveraged to facilitate the creation and sharing of big genomic databases for these applications. Genomic data owners can outsource their databases in a centralized cloud server to ease the access of their databases. However, data owners are reluctant to adopt this model, as it requires outsourcing the data to an untrusted cloud service provider that may cause data breaches. In this paper, we propose a privacy-preserving model for outsourcing genomic data to a cloud. The proposed model enables query processing while providing privacy protection of genomic databases. Privacy of the individuals is guaranteed by permuting and adding fake genomic records in the database. These techniques allow cloud to evaluate count and top-k queries securely and efficiently. Experimental results demonstrate that a count and a top-k query over 40 Single Nucleotide Polymorphisms (SNPs) in a database of 20 000 records takes around 100 and 150 s, respectively.

  10. Domestic outsourcing and multitasking: How much do they really contribute?

    Science.gov (United States)

    Sullivan, Oriel; Gershuny, Jonathan

    2013-09-01

    The bulk of responsibility for domestic work and childcare in heterosexual couples falls on women. But the means they find to cope with this load, and how these means relate to the factors underpinning the division of labor are not often studied. Two much-cited ways of reducing overall work time are purchasing domestic assistance (outsourcing) and the multitasking of domestic/caring tasks. Using UK 2000/2001 time-use data (N=4196 couples), we find domestic outsourcing is related to having dependent children and to partners' resources, but has little impact on the total domestic/caring workload of either partner. Nor can outsourcing account for the reduction in women's unpaid labor with increasing economic resources. Wives spend more time multitasking than husbands, but their proportion of multitasked domestic time is similar, and is not affected by resources or dependent children. Domestic multitasking seems to be more related to opportunity (time at home) than to time pressure. Copyright © 2013 Elsevier Inc. All rights reserved.

  11. Outsourcing in Healthcare Through Process Modularization - A Lean Perspective

    Directory of Open Access Journals (Sweden)

    Cristina Machado Guimarães

    2012-12-01

    Full Text Available Looking for efficiency, quality and profitability gains, healthcare organizations are adopting outsourcing solutions in the attempt of “doing more with less”. Seeking for cost reduction, risk mitigation, adapting to quick changes without compromising internal resources, these organizations also take big risks in control and flexibility variables. In order to understand how healthcare organizations find the best value equation combining internal and external resources in a modular service conception, a case study on a start‐up Long‐term Care unit with innovative format, great levels of customization and following an outsourcing strategy, was carried out. The main conclusion, among others, is that in ambitious start‐ups, having speed of entrance as the conditioning factor, a process orientation and management approach may offer a clear view of the gains related with trade‐off decisions regarding time and cost (agility and cost and quality (Leanness ie, decisions under the “leagile” paradigm. This study contributes for a wider understanding of the “leagile” concept associated to an outsourcing operational strategy. Additionally, it also provides new insights to the concept of modularity in services settings in a complex service as healthcare.

  12. Two-Cloud-Servers-Assisted Secure Outsourcing Multiparty Computation

    Science.gov (United States)

    Wen, Qiaoyan; Zhang, Hua; Jin, Zhengping; Li, Wenmin

    2014-01-01

    We focus on how to securely outsource computation task to the cloud and propose a secure outsourcing multiparty computation protocol on lattice-based encrypted data in two-cloud-servers scenario. Our main idea is to transform the outsourced data respectively encrypted by different users' public keys to the ones that are encrypted by the same two private keys of the two assisted servers so that it is feasible to operate on the transformed ciphertexts to compute an encrypted result following the function to be computed. In order to keep the privacy of the result, the two servers cooperatively produce a custom-made result for each user that is authorized to get the result so that all authorized users can recover the desired result while other unauthorized ones including the two servers cannot. Compared with previous research, our protocol is completely noninteractive between any users, and both of the computation and the communication complexities of each user in our solution are independent of the computing function. PMID:24982949

  13. Comprehensive outsourcing biobanking facility to serve the international research community.

    Science.gov (United States)

    Diaferia, Giuseppe R; Biunno, Ida; DeBlasio, Pasquale

    2011-06-01

    The validity of results from biomarker studies using archived specimens depends on the integrity of the specimens and the manner in which they are collected, processed, and stored. The management of a huge amount of biomaterial generated from research studies and clinical trials is becoming a very demanding task and many organizations are facing the choice between in-house storage and processing and outsourcing some activities. Storage and logistic functions are the prime targets for outsourcing, because to sustain these critical assets organizations must have the expertise, the dedicated qualified personnel, the proper quality control programs, and available resources to fulfill the mandatory requirements to maintain the integrity of the samples. External biobanks are dedicated and certified infrastructures (ISO, GMP, etc.) that apply efficient logistic and shipping activities, use validated standard operating procedures, install appropriate monitoring back-up systems, and, most of all, have room for expansion. Thus, the choice between in-house biobanking and outsourcing cannot be exclusively based on a financial decision; it must also consider (i) type of collection/project, (ii) logistic complexity (number and locations of collection sites), (iii) safety requirements, (iv) functional expertise, and (v) business priorities.

  14. Two-cloud-servers-assisted secure outsourcing multiparty computation.

    Science.gov (United States)

    Sun, Yi; Wen, Qiaoyan; Zhang, Yudong; Zhang, Hua; Jin, Zhengping; Li, Wenmin

    2014-01-01

    We focus on how to securely outsource computation task to the cloud and propose a secure outsourcing multiparty computation protocol on lattice-based encrypted data in two-cloud-servers scenario. Our main idea is to transform the outsourced data respectively encrypted by different users' public keys to the ones that are encrypted by the same two private keys of the two assisted servers so that it is feasible to operate on the transformed ciphertexts to compute an encrypted result following the function to be computed. In order to keep the privacy of the result, the two servers cooperatively produce a custom-made result for each user that is authorized to get the result so that all authorized users can recover the desired result while other unauthorized ones including the two servers cannot. Compared with previous research, our protocol is completely noninteractive between any users, and both of the computation and the communication complexities of each user in our solution are independent of the computing function.

  15. Two-Cloud-Servers-Assisted Secure Outsourcing Multiparty Computation

    Directory of Open Access Journals (Sweden)

    Yi Sun

    2014-01-01

    Full Text Available We focus on how to securely outsource computation task to the cloud and propose a secure outsourcing multiparty computation protocol on lattice-based encrypted data in two-cloud-servers scenario. Our main idea is to transform the outsourced data respectively encrypted by different users’ public keys to the ones that are encrypted by the same two private keys of the two assisted servers so that it is feasible to operate on the transformed ciphertexts to compute an encrypted result following the function to be computed. In order to keep the privacy of the result, the two servers cooperatively produce a custom-made result for each user that is authorized to get the result so that all authorized users can recover the desired result while other unauthorized ones including the two servers cannot. Compared with previous research, our protocol is completely noninteractive between any users, and both of the computation and the communication complexities of each user in our solution are independent of the computing function.

  16. Competition: A Means to Transform the Defense Industrial Base

    National Research Council Canada - National Science Library

    Hansen, Richard

    2003-01-01

    .... The defense acquisition process and its industrial base comprise a significant economic institution in need of transformation to ensure that research, development, and acquisition efforts remain...

  17. Hybrid quantum systems: Outsourcing superconducting qubits

    Science.gov (United States)

    Cleland, Andrew

    Superconducting qubits offer excellent prospects for manipulating quantum information, with good qubit lifetimes, high fidelity single- and two-qubit gates, and straightforward scalability (admittedly with multi-dimensional interconnect challenges). One interesting route for experimental development is the exploration of hybrid systems, i.e. coupling superconducting qubits to other systems. I will report on our group's efforts to develop approaches that will allow interfacing superconducting qubits in a quantum-coherent fashion to spin defects in solids, to optomechanical devices, and to resonant nanomechanical structures. The longer term goals of these efforts include transferring quantum states between different qubit systems; generating and receiving ``flying'' acoustic phonon-based as well as optical photon-based qubits; and ultimately developing systems that can be used for quantum memory, quantum computation and quantum communication, the last in both the microwave and fiber telecommunications bands. Work is supported by Grants from AFOSR, ARO, DOE and NSF.

  18. Nanomaterials for Defense Applications

    Science.gov (United States)

    Turaga, Uday; Singh, Vinitkumar; Lalagiri, Muralidhar; Kiekens, Paul; Ramkumar, Seshadri S.

    Nanotechnology has found a number of applications in electronics and healthcare. Within the textile field, applications of nanotechnology have been limited to filters, protective liners for chemical and biological clothing and nanocoatings. This chapter presents an overview of the applications of nanomaterials such as nanofibers and nanoparticles that are of use to military and industrial sectors. An effort has been made to categorize nanofibers based on the method of production. This chapter particularly focuses on a few latest developments that have taken place with regard to the application of nanomaterials such as metal oxides in the defense arena.

  19. AN AMERICAN-BASED STUDY EXAMINING THE RELATIONSHIP BETWEEN PARTICIPANTS’ DEMOGRAPHIC PROFILES AND ATTITUDES REGARDING BUSINESS OUTSOURCING TECHNIQUES AND STRATEGIES

    Directory of Open Access Journals (Sweden)

    Lucinda Parmer

    2016-03-01

    Full Text Available The world is a global marketplace, however much inquiry has been created regarding American-based companies relocating departmental operations offshore to foreign territories. Keating (2012 indicated that popular areas for companies to reposition operations include customer service, information technology, and sales services. The main reason for moving offshore is to cut costs and to maximize on cheaper labor pools in the host country. There are cultural and language barriers that complicate matters, as well as, the media, as reported by Dobbs (2004 in the United States (U.S. brings supposition by broadcasting the jobs lost by U.S. employees, as well as, home country power diminishing by stronger global players rising and thriving, such as, Brazil, The Philippines, and Mexico. This study quantifiably examined the relationship between participants’ demographic profiles and attitudes regarding business outsourcing techniques and strategies utilizing the Chi-Square and Fisher’s Exact tests, to gain a greater understanding of what these American-based beliefs truly are, in relation to, the sample confined within this study. Areas of concern examined attitudes towards managers, as well as, the U.S. government, regarding engaging in business outsourcing endeavors, enforcing policies to keep jobs in America, operating with a global mindset, helping people in both the home and host countries, competence factors associated with the capabilities to head outsourcing efforts based upon gender, and the training needed to successfully move operations offshore, for example. Significant differences were found in all of the demographic variables of ethnicity, gender, number of children (e.g. family size, age, education level, marital status, and annual household income.

  20. Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010.

    Science.gov (United States)

    Karimi, Saeed; Agharahimi, Zahra; Yaghoubi, Maryam

    2012-01-01

    Outsourcing in healthcare is a cost-effective strategy that can lead to increase services quality. The aim of this study was to determine the types of services that have been outsourced in educational hospitals in Isfahan and to investigate managers' view about the impact of Outsourcing. A descriptive-survey study carried out in 2010. Our samples consisted of 100 educational hospital and treatment deputy senior managers of Isfahan University of Medical Sciences and 53 usable questionnaires were received. Survey instrument main points were the extent to which educational hospital outsource services and the impact of Outsourcing. Reliability and validity of the questionnaire have been verified. Data are analyzed with SPSS18 software. The results for medical-diagnostics services showed physiotherapy, radiology, and ultrasound that have the highest rate (33%) of being outsourced. Between logistic and administrative activities, housekeeping, and facility engineering maintenance services are the highest rate of outsourced (100%) and green space, CSR, laundry, and medical records are the lowest rate of outsourced (16%). In managers' view, in relation to advantages of outsourcing, pay more attention to internal and external customers in private sector (57.2%) was the highest. In relation to disadvantages of outsourcing, costs increase for the patients (45.6%) was the highest. In relation to barriers of outsourcing, forgetting the goal of outsourcing (efficiency) (60.6%) was the highest. Finally, managers' views about outsourcing in health services organizations were rather acceptable, but in their views, there are barriers in implementation of outsourcing and they are focused on removing the barriers before outsourcing. Fundamental infrastructure developments as making competing market, promoting of cultures, education, modifying the management attitude and approach, and establishing incentive policies are emphasized for successful implementation of outsourcing.