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Sample records for case management study

  1. Project management case studies

    CERN Document Server

    Kerzner, Harold R

    2013-01-01

    A new edition of the most popular book of project management case studies, expanded to include more than 100 cases plus a ""super case"" on the Iridium Project Case studies are an important part of project management education and training. This Fourth Edition of Harold Kerzner''s Project Management Case Studies features a number of new cases covering value measurement in project management. Also included is the well-received ""super case,"" which covers all aspects of project management and may be used as a capstone for a course. This new edition:Contains 100-plus case studies drawn from re

  2. Management & Communication: Project Management Case Study

    CERN Multimedia

    Nathalie Dumeaux

    2004-01-01

    We are pleased to announce the recent launch of a new workshop on Project Management. This is designed for People with budgetary, scheduling and/or organizational responsibilities in a project or a sub-project. The objectives through a management case study specially suited to CERN are: to become familiar with modern management techniques in use for structuring, planning, scheduling, costing and progress monitoring of a project or a sub-project. to understand in-depth issues associated with Deliverable-oriented Project Management, Earned Value Management, Advanced Project Cost Engineering and Project Risk Management. The full description of this workshop can be found here. The next session will be held on 8 October 2004. If you are interested in this workshop, please contact Nathalie Dumeaux, email or 78144. Programme of Seminars October to December 2004 Situation : 21.09.2004 Séminaires bilingues Dates Jours Places disponibles Project Management Case study 8 October 1 oui Intr...

  3. Study on Case Teaching of Financial Management

    Science.gov (United States)

    Che, Zhenghong; Che, Zhengmei

    2011-01-01

    Case teaching is an efficient teaching method of management. It plays an important role to enhance the students' ability to practice the theory. However, case teaching of financial management has not achieved the expected results. The paper aims to study the importance, characteristics and corresponding methods of case teaching method of financial…

  4. Outage management: A case study

    International Nuclear Information System (INIS)

    Outage management issues identified from a field study conducted at a two-unit commercial pressurized water reactor (PWR), when one unit was in a refueling outage and the other unit was at full power operation, are the focus of this paper. The study was conduced as part of the US Nuclear Regulatory Commission's (NRC) organizational factors research program, and therefore the issues to be addressed are from an organizational perspective. Topics discussed refer to areas identified by the NRC as critical for safety during shutdown operations, including outage planning and control, personnel stress, and improvements in training and procedures. Specifically, issues in communication, management attention, involvement and oversight, administrative processes, organizational culture, and human resources relevant to each of the areas are highlighted by example from field data collection. Insights regarding future guidance in these areas are presented based upon additional data collection subsequent to the original study

  5. Outage management: A case study

    Energy Technology Data Exchange (ETDEWEB)

    Haber, S.B.; Barriere, M.T. (Brookhaven National Lab., Upton, NY (United States)); Roberts, K.H. (California Univ., Berkeley, CA (United States). Walter A. Haas School of Business)

    1992-01-01

    Outage management issues identified from a field study conducted at a two-unit commercial pressurized water reactor (PWR), when one unit was in a refueling outage and the other unit was at full power operation, are the focus of this paper. The study was conduced as part of the US Nuclear Regulatory Commission's (NRC) organizational factors research program, and therefore the issues to be addressed are from an organizational perspective. Topics discussed refer to areas identified by the NRC as critical for safety during shutdown operations, including outage planning and control, personnel stress, and improvements in training and procedures. Specifically, issues in communication, management attention, involvement and oversight, administrative processes, organizational culture, and human resources relevant to each of the areas are highlighted by example from field data collection. Insights regarding future guidance in these areas are presented based upon additional data collection subsequent to the original study.

  6. Outage management: A case study

    Energy Technology Data Exchange (ETDEWEB)

    Haber, S.B.; Barriere, M.T. [Brookhaven National Lab., Upton, NY (United States); Roberts, K.H. [California Univ., Berkeley, CA (United States). Walter A. Haas School of Business

    1992-09-01

    Outage management issues identified from a field study conducted at a two-unit commercial pressurized water reactor (PWR), when one unit was in a refueling outage and the other unit was at full power operation, are the focus of this paper. The study was conduced as part of the US Nuclear Regulatory Commission`s (NRC) organizational factors research program, and therefore the issues to be addressed are from an organizational perspective. Topics discussed refer to areas identified by the NRC as critical for safety during shutdown operations, including outage planning and control, personnel stress, and improvements in training and procedures. Specifically, issues in communication, management attention, involvement and oversight, administrative processes, organizational culture, and human resources relevant to each of the areas are highlighted by example from field data collection. Insights regarding future guidance in these areas are presented based upon additional data collection subsequent to the original study.

  7. Case Study on Inventory Management Improvement

    OpenAIRE

    Plinere Darya; Borisov Arkady

    2015-01-01

    Inventory management is a challenging problem area in supply chain management. Companies need to have inventories in warehouses in order to fulfil customer demand, meanwhile these inventories have holding costs and this is frozen fund that can be lost. Therefore, the task of inventory management is to find the quantity of inventories that will fulfil the demand, avoiding overstocks. This paper presents a case study for the assembling company on inventory management. It is proposed to use inve...

  8. Social Architecture: An Emergency Management Case Study

    Directory of Open Access Journals (Sweden)

    Asif Qumer Gill

    2015-03-01

    Full Text Available Emergency management agencies are progressively using social media for the sourcing and distribution of disaster information. Emergency management agencies are often unsure as to how to best identify and assess social media concerns (e.g. information security, trust which must be addressed to develop a social media-enabled disaster information management environment. This paper adopts the Social Architecture Viewpoint Assessment (SAVA framework for identifying and assessing social media concerns from four different viewpoints: IT, Value, Resource and Management. This paper demonstrates the use of the SAVA framework in the context of an in-depth empirical case study of an Australian emergency management agency. The results of this study indicate that the SAVA framework is useful for emergency information management managers in identifying and assessing social media concerns.

  9. BOOK REVIEW: Case Studies in Knowledge Management

    OpenAIRE

    BOYACI, Reviewed By Dr. Adnan

    2005-01-01

    161Case Studies in Knowledge ManagementEdited by Murray JennexHersley: PA: Idea Group, 2005, pp. 372, ISBN 1-59140-352-9Reviewed by Dr. Adnan BOYACIAnadolu UniversityEskişehir-TurkeyKnowledge management (KM) as a structured system and the way to the effectiveness isrelatively new field for the contemporary organizations functioning in different andcompetitive domain of public and private sectors in terms of getting optimal effectivenessunderlined by the concepts such as quality, productivity…...

  10. Hybrid Risk Management Methodology: A Case Study

    Directory of Open Access Journals (Sweden)

    Jacky Siu-Lun Ting

    2009-10-01

    Full Text Available Risk management is a decision-making process involving considerations of political, social, economic and engineering factors with relevant risk assessments relating to a potential hazard. In the last decade, a number of risk management tools are introduced and employed to manage and minimize the uncertainty and threats realization to the organizations. However, the focus of these methodologies are different; in which companies need to adopt various risk management principles to visualize a full picture of the organizational risk level. Regarding to this, this paper presents a new approach of risk management that integrates Hierarchical Holographic Modeling (HHM, Enterprise Risk Management (ERM and Business Recovery Planning (BCP for identifying and assessing risks as well as managing the consequences of realized residual risks. To illustrate the procedures of the proposed methodology, a logistic company ABC Limited is chosen to serve as a case study Through applying HHM and ERM to investigate and assess the risk, ABC Limited can be better evaluated the potential risks and then took the responsive actions (e.g. BCP to handle the risks and crisis in near future.

  11. Knowledge Management Analysis: A Case Study

    Science.gov (United States)

    Mecha, Ezi I.; Desai, Mayur S.; Richards, Thomas C.

    2009-01-01

    It is imperative for businesses to manage knowledge and stay competitive in the marketplace. Knowledge management is critical and is a key to prevent organizations from duplicating their efforts with a subsequent improvement in their efficiency. This study focuses on overview of knowledge management, analyzes the current knowledge management in…

  12. BOOK REVIEW: Case Studies in Knowledge Management

    Directory of Open Access Journals (Sweden)

    Reviewed by Dr. Adnan BOYACI

    2005-10-01

    Full Text Available 161Case Studies in Knowledge ManagementEdited by Murray JennexHersley: PA: Idea Group, 2005, pp. 372, ISBN 1-59140-352-9Reviewed by Dr. Adnan BOYACIAnadolu UniversityEskişehir-TurkeyKnowledge management (KM as a structured system and the way to the effectiveness isrelatively new field for the contemporary organizations functioning in different andcompetitive domain of public and private sectors in terms of getting optimal effectivenessunderlined by the concepts such as quality, productivity…etc. Because of the growingimportance and the popularity of the KM either as a research topic or specialized coursesubject, a crucial need for understanding, conceptualization and implementation of KM asa system has emerged since the mid 1990’s. In this sense, the book contributes criticallyto fill the gap between theory and implementation as a teaching material.This edited book is published by Idea Group Publishing. The book has twenty chaptersdivided into seven sections. In addition to a section of authors’ biography contributing thebook and an index, there is a preface that the basic terms and key concepts underliningthe cases discussed following chapters, which is explained in a schematized way.Besides the editor, total of 47 authors have contributed to the book. These authors arefrom different countries, academic backgrounds, and institutions. Although approximatelyone third of the authors are from USA, the rest of the authors are from Canada, England,Austria, Germany, Australia, New Zealand, Egypt, Bahrain and China. The authorsrepresent a variety of universities, private companies, and military institutions. Most ofthem have strong professional backgrounds, which help them address the issues bothfrom theoretical and practical perspectives. Contributions of authors having differentbackgrounds and institutions enable the book to have very comprehensive spectrum andthis makes the book attractive practically for those working different sectors

  13. Prehospital airway management: A prospective case study.

    Science.gov (United States)

    Wilbers, N E R; Hamaekers, A E W; Jansen, J; Wijering, S C; Thomas, O; Wilbers-van Rens, R; van Zundert, A A J

    2011-01-01

    We conducted a one-year prospective study involving a prehospital Emergency Medical Service in the Netherlands to investigate the incidence of failed or difficult prehospital endotracheal intubation. During the study period the paramedics were asked to fill in a registration questionnaire after every endotracheal intubation. Of the 26,271 patient contacts, 256 endotracheal intubations were performed by paramedics in one year. Endotracheal intubation failed in 12 patients (4.8%). In 12.0% of 249 patients, a Cormack and Lehane grade III laryngoscopy was reported and a grade IV laryngoscopy was reported in 10.4%. The average number of endotracheal intubations per paramedic in one year was 4.2 and varied from zero to a maximum of 12. The median time between arrival on the scene and a positive capnograph was 7 min.38 s in the case of a Cormack and Lehane grade I laryngoscopy and 14 min.58 s in the case of a Cormack and Lehane grade 4 laryngoscopy. The incidence of endotracheal intubations performed by Dutch paramedics in one year was low, but endotracheal intubation was successful in 95.2%, which is comparable with findings in international literature. Early capnography should be used consistently in prehospital airway management. PMID:21612142

  14. Electronic Document Management: A Human Resource Management Case Study

    Directory of Open Access Journals (Sweden)

    Thomas Groenewald

    2004-11-01

    Full Text Available This case study serve as exemplar regarding what can go wrong with the implementation of an electronic document management system. Knowledge agility and knowledge as capital, is outlined against the backdrop of the information society and knowledge economy. The importance of electronic document management and control is sketched thereafter. The literature review is concluded with the impact of human resource management on knowledge agility, which includes references to the learning organisation and complexity theory. The intervention methodology, comprising three phases, follows next. The results of the three phases are presented thereafter. Partial success has been achieved with improving the human efficacy of electronic document management, however the client opted to discontinue the system in use. Opsomming Die gevalle studie dien as voorbeeld van wat kan verkeerd loop met die implementering van ’n elektroniese dokumentbestuur sisteem. Teen die agtergrond van die inligtingsgemeenskap en kennishuishouding word kennissoepelheid en kennis as kapitaal bespreek. Die literatuurstudie word afgesluit met die inpak van menslikehulpbronbestuur op kennissoepelheid, wat ook die verwysings na die leerorganisasie en kompleksietydsteorie insluit. Die metodologie van die intervensie, wat uit drie fases bestaan, volg daarna. Die resultate van die drie fases word vervolgens aangebied. Slegs gedeelte welslae is behaal met die verbetering van die menslike doeltreffendheid ten opsigte van elektroniese dokumentbestuur. Die klient besluit egter om nie voort te gaan om die huidige sisteem te gebruik nie.

  15. Using case studies in management education: the student perspective.

    OpenAIRE

    BRENNAN, ROSS; Ahmad, S. Jaseem

    2005-01-01

    Case studies are widely used in management education. Most of the literature discussing the case study method has reflected the perspective of the teacher, implying a teacher-centred view of the case study as a learning strategy. Little is known about the student perspective on case studies. If we are to use the case study method as a component of a student-centred learning experience, then we must know how students perceive case studies, and understand the differences in attitude...

  16. Management case study: Tampa Bay, Florida

    Science.gov (United States)

    Morrison, Gerold; Greening, Holly; Yates, Kimberly K.; Wolanski, Eric; McLusky, Donald S.

    2011-01-01

    Tampa Bay, Florida, USA, is a shallow, subtropical estuary that experienced severe cultural eutrophication between the 1940s and 1980s, a period when the human population of its watershed quadrupled. In response, citizen action led to the formation of a public- and private-sector partnership (the Tampa Bay Estuary Program), which adopted a number of management objectives to support the restoration and protection of the bay’s living resources. These included numeric chlorophyll a and water-clarity targets, as well as long-term goals addressing the spatial extent of seagrasses and other selected habitat types, to support estuarine-dependent faunal guilds. Over the past three decades, nitrogen controls involving sources such as wastewater treatment plants, stormwater conveyance systems, fertilizer manufacturing and shipping operations, and power plants have been undertaken to meet these and other management objectives. Cumulatively, these controls have resulted in a 60% reduction in annual total nitrogen (TN) loads relative to earlier worse-case (latter 1970s) conditions. As a result, annual water-clarity and chlorophyll a targets are currently met in most years, and seagrass cover measured in 2008 was the highest recorded since 1950. Factors that have contributed to the observed improvements in Tampa Bay over the past several decades include the following: (1) Development of numeric, science-based water-quality targets to meet a long-term goal of restoring seagrass acreage to 1950s levels. Empirical and mechanistic models found that annual average chlorophyll a concentrations were a primary manageable factor affecting light attenuation. The models also quantified relationships between TN loads, chlorophyll a concentrations, light attenuation, and fluctuations in seagrass cover. The availability of long-term monitoring data, and a systematic process for using the data to evaluate the effectiveness of management actions, has allowed managers to track progress and

  17. A CASE STUDY OF ENVIRONMENTAL DATA MANAGEMENT

    Science.gov (United States)

    In order to support our ongoing research in watershed ecology and global climate change, we gather and analyze environmental data from several government agencies. This case study demonstrates a researcher’s approach to accessing, organizing, and using intersectoral data. T...

  18. Urban pest management. A Madrid case study

    Directory of Open Access Journals (Sweden)

    Ibon Tamayo Uria

    2013-06-01

    Full Text Available Citizens’ reports of sightings of undesirable animals are a common component of pest control programmes in a city. For this reason, local authorities tend to develop procedures for the capture and analysis of the resulting data sets based on these reported sightings. These procedures in turn contribute to the development of other initiatives aimed at improving public health conditions. The study presented here focuses on the methodology designed and implemented by the Madrid City Council for controlling and managing the presence of urban pests.The long experience (over 100 years of the City Council and its commitment to the incorporation of new technologies have allowed a number of important lessons to be learnt in pest control and management, which may be useful as a guide and model for cities where public health services have not yet incorporated these methods.

  19. Social Architecture: An Emergency Management Case Study

    OpenAIRE

    Asif Qumer Gill; Sultana Lubna Alam; Jessica Eustace

    2015-01-01

    Emergency management agencies are progressively using social media for the sourcing and distribution of disaster information. Emergency management agencies are often unsure as to how to best identify and assess social media concerns (e.g. information security, trust) which must be addressed to develop a social media-enabled disaster information management environment. This paper adopts the Social Architecture Viewpoint Assessment (SAVA) framework for identifying and assessing social media con...

  20. Managing Innovation: a Case Study on the Nintendo Wii

    OpenAIRE

    Brignoli, Nicolo'

    2008-01-01

    The goal of this exploratory case study (Yin 1994) is to understand how Nintendo manages innovation, and in particular how it managed the development of the Wii. Indeed, Nintendo has always been regarded as a creative and innovative firm. However, its internal practices and the innovative nature of its products have yet to be addressed from an academic viewpoint. This research does find that Nintendo managed the development of the Wii following the Blue Ocean Strategy approach (Kim & Ma...

  1. Case study: applying management policies to manage distributed queuing systems

    Science.gov (United States)

    Neumair, Bernhard; Wies, René

    1996-06-01

    The increasing deployment of workstations and high performance endsystems in addition to the operation of mainframe computers leads to a situation where many companies can no longer afford for their expensive workstations to run idle for long hours during the night or with little load during daytime. Distributed queuing systems and batch systems (DQSs) provide an efficient basis to make use of these unexploited resources and allow corporations to replace expensive supercomputers with clustered workstations running DQSs. To employ these innovative DQSs on a large scale, the management policies for scheduling jobs, configuring queues, etc must be integrated in the overall management process for the IT infrastructure. For this purpose, the concepts of application management and management policies are introduced and discussed. The definition, automatic transformation, and implementation of policies on management platforms to effectively manage DQSs will show that policy-based application management is already possible using the existing management functionality found in today's systems.

  2. The role of responsible investing in reputation management - A case study of an asset management company

    OpenAIRE

    Rankila, Oskari

    2011-01-01

    AALTO SCHOOL OF ECONOMICS ABSTRACT International Business Communication Master’s Thesis April 20, 2011 Oskari Rankila The Role of Responsible Investing in Reputation Management A Case Study of an Asset Management Company Objectives of the study The objective of this study was to investigate the role of responsible investing (RI) in reputation management. The study aims to explore the perceptions of the case company’s employees and its institutional clients about commu...

  3. Project Risk Management: : A Case Study in Contingencies

    OpenAIRE

    Koelmeyer, Chris; Pisone, Neil

    2013-01-01

    The recent increase in international projects has resulted in higher risk along with difficulties in control and coordination. Effective project management can therefore be seen as being essential to the success of projects. The purpose of this paper is to understand how a large multinational company currently handles these issues. This paper conducts a case study that will look at the relationship between contingencies and their effects on project risk management. The findings show that alth...

  4. Magazine Publishing Innovation: Two Case Studies on Managing Creativity

    Directory of Open Access Journals (Sweden)

    Simon Das

    2016-06-01

    Full Text Available This paper aims to highlight a link between publishing business innovation and how editors manage creativity in the digital era. Examining the changing industrial and historical business context for the U.K. magazine publishing industry, two case studies are analyzed as representatives of different ends of the publishing company spectrum (one a newly launched magazine published by a major, the other an independent ‘magazine’ website start-up. Qualitative data analysis on publishing innovation and managing creativity is presented as a springboard for further research on magazine media management.

  5. Management Science in Higher Education Institutions: Case Studies from Greece

    Science.gov (United States)

    Saiti, Anna

    2010-01-01

    Regardless of the source of funding, university quality is based on knowledge, teaching, and research, and hence cannot be run like private enterprises as they are expert organisations that provide solely a public service. The purpose of this paper is to investigate, through the analysis of case studies, whether or not management theory,…

  6. Case study: Industrial Portfolio Management for New Products

    DEFF Research Database (Denmark)

    Larsson, Flemming

    This report describes the content of a case-study, which was carried out in a Scandinavian company. The purpose of the study is to identify and indicate the current company approach to portfolio management (tools, methods, and processes) for new products combined with suggestions for improvement........ The study is based upon explorative interviews with six industry professionals and review of company documents combined with a literature review....

  7. Energy management study: A proposed case of government building

    Energy Technology Data Exchange (ETDEWEB)

    Tahir, Mohamad Zamhari; Nawi, Mohd Nasrun Mohd [School of Technology Management and Logistics, Universiti Utara Malaysia, 06010 Sintok, Kedah (Malaysia); Baharum, Mohd Faizal [School of Building, Housing and Planning, Universiti Sains Malaysia, 11800 Penang (Malaysia)

    2015-05-15

    Align with the current needs of the sustainable and green technology in Malaysian construction industry, this research is conducted to seek and identify opportunities to better manage energy use including the process of understand when, where, and how energy is used in a building. The purpose of this research is to provide a best practice guideline as a practical tool to assist construction industry in Malaysia to improve the energy efficiency of the office building during the post-production by reviewing the current practice of the building operation and maintenance in order to optimum the usage and reduce the amount of energy input into the building. Therefore, this paper will review the concept of maintenance management, current issue in energy management, and on how the research process will be conducted. There are several process involves and focuses on technical and management techniques such as energy metering, tracing, harvesting, and auditing based on the case study that will be accomplish soon. Accordingly, a case study is appropriate to be selected as a strategic research approach in which involves an empirical investigation of a particular contemporary phenomenon within its real life context using multiple sources of evidence for the data collection process. A Government office building will be selected as an appropriate case study for this research. In the end of this research, it will recommend a strategic approach or model in a specific guideline for enabling energy-efficient operation and maintenance in the office building.

  8. Energy management study: A proposed case of government building

    International Nuclear Information System (INIS)

    Align with the current needs of the sustainable and green technology in Malaysian construction industry, this research is conducted to seek and identify opportunities to better manage energy use including the process of understand when, where, and how energy is used in a building. The purpose of this research is to provide a best practice guideline as a practical tool to assist construction industry in Malaysia to improve the energy efficiency of the office building during the post-production by reviewing the current practice of the building operation and maintenance in order to optimum the usage and reduce the amount of energy input into the building. Therefore, this paper will review the concept of maintenance management, current issue in energy management, and on how the research process will be conducted. There are several process involves and focuses on technical and management techniques such as energy metering, tracing, harvesting, and auditing based on the case study that will be accomplish soon. Accordingly, a case study is appropriate to be selected as a strategic research approach in which involves an empirical investigation of a particular contemporary phenomenon within its real life context using multiple sources of evidence for the data collection process. A Government office building will be selected as an appropriate case study for this research. In the end of this research, it will recommend a strategic approach or model in a specific guideline for enabling energy-efficient operation and maintenance in the office building

  9. Case Studies in Project, Program, and Organizational Project Management

    CERN Document Server

    Milosevic, Dragan Z; Srivannaboon, Sabin

    2011-01-01

    The ever expanding market need for information on how to apply project management principles and the PMBOK contents to day-to-day business situations has been met by our case studies book by Harold Kerzner.  That book was a spin-off from and ancillary to his best selling text but has gained a life of its own beyond adopters of that textbook.  All indications are that the market is hungry for more cases while our own need to expand the content we control, both in-print and online woudl benefit from such an expansion of project management "case content". 

  10. The Science Manager's Guide to Case Studies

    Energy Technology Data Exchange (ETDEWEB)

    Branch, Kristi M.; Peffers, Melissa S.; Ruegg, Rosalie T.; Vallario, Robert W.

    2001-09-24

    This guide takes the science manager through the steps of planning, implementing, validating, communicating, and using case studies. It outlines the major methods of analysis, describing their relative merits and applicability while providing relevant examples and sources of additional information. Well-designed case studies can provide a combination of rich qualitative and quantitative information, offering valuable insights into the nature, outputs, and longer-term impacts of the research. An objective, systematic, and credible approach to the evaluation of U.S. Department of Energy Office of Science programs adds value to the research process and is the subject of this guide.

  11. APPLIED KNOWLEDGE MANAGEMENT IN SMALL DESIGN FIRMS: CASE STUDY

    Directory of Open Access Journals (Sweden)

    Christian Donin

    2016-09-01

    Full Text Available Knowledge is the new strategic imperative of organizations. The ability to manage knowledge is a crucial part of any organizations operational processes. The creation and diffusion of knowledge have become ever more important factors in competitiveness. This paper investigates the Knowledge Management and flow information and in small design firms. It is divided into three main parts. The first part of this paper describes the importance of Knowledge Management for organizations are described together with responsibilities needed to ensure successful Knowledge Management implementations and the Spiral of Organizational Knowledge Creation conception. The second part approaches literature available about process and organizational structure and information flow related to Brazilian design firms. Finally, this paper presents a case study of small design office of Civil Engineering identifying organizational process, verifying the types of communication practices and identifying the types of dynamic process of The Spiral of Organizational Knowledge Creation, KM strategy and dynamic through Knowledge Transfer.

  12. Mobile information management in E-business - with case study

    OpenAIRE

    Zhang, Yanchao

    2010-01-01

    This report carries on write according to the background of Business of information system and ICT management; making use of this MEB management system can be convenient for our needs. The main idea of this report is to discuss the advantages and disadvantages about MEB and the difference between E-business and MEB, by study the bank case(such as KBC bank) , we will focuses on E- payment in MEB, what will be the future evolution in e business on point of IT Mobile architecture. And we wil...

  13. Magazine Publishing Innovation: Two Case Studies on Managing Creativity

    OpenAIRE

    Simon Das

    2016-01-01

    This paper aims to highlight a link between publishing business innovation and how editors manage creativity in the digital era. Examining the changing industrial and historical business context for the U.K. magazine publishing industry, two case studies are analyzed as representatives of different ends of the publishing company spectrum (one a newly launched magazine published by a major, the other an independent ‘magazine’ website start-up). Qualitative data analysis on publishing innovatio...

  14. Environmental management and business profitability - a case study of NPCIL

    International Nuclear Information System (INIS)

    Nuclear Power Corporation of India Limited (NPCIL) is responsible for the design, construction, commissioning and operation of nuclear power plants in India for electricity generation. NPCIL presently has fourteen units in commercial operation. Over the last few years, the performance of Indian nuclear power plants have registered a marked improvement. This has been achieved through sustained and systematic efforts to upgrade all aspects of the plant activities on one hand and on the other, development and implementation of latest tools, techniques and management systems to further enhance their effectiveness. In addition, development and implementation of International Standards on Environmental, Safety and Quality Management have been institutionalized for continual improvement. WANO (World Association of Nuclear Operators) Peer Reviews are also being conducted. The present paper is an attempt to present a case study of Nuclear Power Corporation of India Limited in view of the changing perceptions on environmental management and overall business plan. (author)

  15. Integrated dementia care in The Netherlands: a multiple case study of case management programmes.

    Science.gov (United States)

    Minkman, Mirella M N; Ligthart, Suzanne A; Huijsman, Robbert

    2009-09-01

    The number of dementia patients is growing, and they require a variety of services, making integrated care essential for the ability to continue living in the community. Many healthcare systems in developed countries are exploring new approaches for delivering health and social care. The purpose of this study was to describe and analyse a new approach in extensive case management programmes concerned with long-term dementia care in The Netherlands. The focus is on the characteristics, and success and failure factors of these programmes.A multiple case study was conducted in eight regional dementia care provider networks in The Netherlands. Based on a literature study, a questionnaire was developed for the responsible managers and case managers of the eight case management programmes. During 16 semistructured face-to-face interviews with both respondent groups, a deeper insight into the dementia care programmes was provided. Project documentation for all the cases was studied. The eight programmes were developed independently to improve the quality and continuity of long-term dementia care. The programmes show overlap in terms of their vision, tasks of case managers, case management process and the participating partners in the local dementia care networks. Differences concern the targeted dementia patient groups as well as the background of the case managers and their position in the local dementia care provider network. Factors for success concern the expert knowledge of case managers, investment in a strong provider network and coherent conditions for effective inter-organizational cooperation to deliver integrated care. When explored, caregiver and patient satisfaction was high. Further research into the effects on client outcomes, service use and costs is recommended in order to further analyse the impact of this approach in long-term care. To facilitate implementation, with a focus on joint responsibilities of the involved care providers, policy

  16. Managing knowledge: a technology transfer case study in IEN

    International Nuclear Information System (INIS)

    Knowledge management is paramount nowadays. In order to enable the members of an organization to deal with their current situations effectively it is mandatory to know and enhance its intellectual capital. Managing the organization knowledge is important to the extent that it allows and reinforce its mission (what we are trying to accomplish?), and performance (how do we deliver the results?). As a result of a knowledge management effort, the organization can create value for itself and for society as a whole. In this paper, we argue that a technology developed at a research institute and transferred to an industry is knowledge to be managed in order to create value, both for the society and for the Institute. In order to manage such knowledge, it is proposed an approach to enhance the value creation potential of a technology transfer. This paper propose an investigation to expand the understanding on how a public research institute and a private firm could introduce their value creation wishes into a technology transfer agreement in a way to reflect and provide the realization of those wishes. It is proposed that, from the identification of the organizations expectations it is possible to infer which agreement attributes will contribute to that value creation and to establish satisfactory agreement configurations. These configurations have the potential to generate those consequences, given that, through the transfer, each organization seeks to increase potential benefits and to reduce potential sacrifices. Supported by exchange flow and value creation models, by the knowledge management and the means-end theory, an approach to increase the value creation potential of a technology transfer is proposed. Evidences from a case study sustain the proposed approach. The case study unity is the Instituto de Engenharia Nuclear, a public research institute. (author)

  17. SUPPLY CHAIN MANAGEMENT: A CASE STUDY OF ISSUES FOR BIOAG

    OpenAIRE

    Dooley, Frank J.; Akridge, Jay T.

    1998-01-01

    Supply chain management has become an increasingly important topic to agribusiness managers during the past five years. Drivers of this trend include buyers seeking higher levels of customer service and efforts by firms to control costs, especially inventory. This case introduces the reader to supply chain management. It would work well either as part of a capstone course, in a special topics course, or in an executive education course. The case explores some of the issues and dilemmas associ...

  18. Responding to the Increased Needs of College Students: A Case Study of Case Management

    Science.gov (United States)

    Shelesky, Kristin; Weatherford, Ryan D.; Silbert, Janelle

    2016-01-01

    The psychological needs of college students lead to overwhelming demand on college counseling centers' resources. In this article, we review models of case management in Higher Education including the administrative, behavioral intervention, and counseling center models. We also present a case study of the 3-year development of a counseling center…

  19. Stakeholders’ perception of forest management: a Portuguese mountain case study

    Directory of Open Access Journals (Sweden)

    Alexandra Marta-Costa

    2016-04-01

    Full Text Available Aim of study: This paper aims to test a participatory methodology to draw parallels and paradoxes as to how some forest sector-related entities and local communities view the Montemuro Mountain forest, namely in terms of its characteristics, the offered opportunities, its problems and the likely solutions for its management as well as the role played by stakeholders, which can be replicated in other case studies and can also facilitate the forest policy making process.Area of study: The Natura 2000 Network “Montemuro Mountain” Site in Portugal.Material and methods: This study combined several consultation and citizen participation techniques.Main results: The perceptions shared by the stakeholders are some similar, others not similar and others still quite paradoxical regarding forest characteristics and the opportunities they offer. The study has shown that it is possible to implement and improve citizen participation methodologies. This can be a viable way towards more effective forest management and fire prevention as this may help blunt conflicts of interest in forest space management. However, for participation to be truly effective and representative, a policy regarding training and awareness of the importance of information is necessary.Research highlights: The stakeholder perceptions on forests and forest management are assessed; forest fires and agrarian abandonment are central for territory’s development; depopulation, old age and absenteeism emphasize degradation of forest areas; Conscious citizen participation benefit policymaking and forest management.Abbreviations used: ZIF: Forest Intervention Zones; GAL: Local Follow-up Group; GTFs: Technical Bureaus of Forestry.

  20. Study of 50 cases of modern management of ectopic pregnancy

    Directory of Open Access Journals (Sweden)

    Rajita S. Jani

    2014-04-01

    Results: Lower abdominal pain was most common presenting symptom of ectopic pregnancy in 96% cases. The classical triad of symptoms (amenorrhea, abdominal pain and vaginal bleeding was present in only 28% cases. PID contributed 24% cases and previous abortion contributed 28% cases indicating these two as the common risk factors. Ampulla was the commonest site for ectopic pregnancy, in 52% cases. Salpingostomy performed mainly at this site. In 6% cases ectopic pregnancy in infundibulum were treated with fimbrial expression and fimbriectomy. 22% patients were managed medically (methotraxte. These were the cases having unruptured ectopic pregnancy and ectopic mass <4 cm. Laparoscopy was done in 34% cases, in 2 cases it was converted to laparotomy. While open laparotomy was done in 40% cases. Conclusions: Ectopic pregnancy is a treatable problem. Ultrasonography plays central role in the diagnosis and management. Mode of therapy is determined by a combination of clinical symptoms, sonography findings and serum b-HCG values. Surgical management is still a cornerstone of management of ectopic pregnancy. But now scope of medical and laparoscopic management is also there. In recent years laparotomy has been replaced by laparoscopic surgery which is more conservative, minimally invasive and less time consuming which leads to quick recovery. [Int J Reprod Contracept Obstet Gynecol 2014; 3(2.000: 374-379

  1. Empowerment and change management in Aboriginal organisations: a case study.

    Science.gov (United States)

    McEwan, Alexandra B; Tsey, Komla; McCalman, Janya; Travers, Helen J

    2010-08-01

    The social organisation of work, management styles and social relationships in the workplace all matter for health. It is now well recognised that people who have control over their work have better health and that stress in the workplace increases the level of disease. In the context of organisational change, the potential benefits of empowerment strategies are two-fold: a positive impact on the organisation's effectiveness and enhancements in staff health, wellbeing and sense of control. This case study describes the University of Queensland Empowerment Research Program's experience working with the Apunipima Cape York Health Council in a change management process. Participatory action research and empowerment strategies were utilised to facilitate shifts in work culture and group cohesion towards achieving Apunipima's vision of being an effective lead agency for Indigenous health reform in Cape York. As part of the project, staff morale and confidence were monitored using a pictorial tool, Change Curve, which outlined the phases of organisational change. The project findings indicated that organisational change did not follow a clear linear trajectory. In some ways the dynamics mapped over a period of 18 months mirror the type of struggles individuals commonly encounter as a part of personal growth and development. In this case, one of the factors which influenced the program's success was the willingness of executive employees to actively support and participate in the change management process. PMID:20797370

  2. Quality Management System Implementation at KELTEC-A Case Study

    Directory of Open Access Journals (Sweden)

    S. Aniyan

    2002-10-01

    Full Text Available The scenario of quality is expanding exponentially. In the present-day world, quality is now in the driver's seat. With this globalisation of industrial products, many problems and opportunities have risen, primarily due to inconsistent standards existing in the market. The International Standards Organisation has tried (and seem to be very successful in doing so to standardise a minimum level of quality norms. These norms act as the foundation to implements total quality management (TQM. TQM has been identified as a philosophy of interdependent characteristics, such as customer focus, commitment, measurement, systematic support, and continuous improvement. This paper presents a case study on the implementation of ISO 9002: 1994 at Kerala Hitech Industries (KELTEC, with the benefits, hurdles faced, and shortcomings. Upgradation of KELTEC's quality management system to the requirements of ISO 9001: 2000 is currently under progress.

  3. A case study of type 2 diabetes self-management

    Directory of Open Access Journals (Sweden)

    Wu Hsin-i

    2005-01-01

    Full Text Available Abstract Background It has been established that careful diabetes self-management is essential in avoiding chronic complications that compromise health. Disciplined diet control and regular exercise are the keys for the type 2 diabetes self-management. An ability to maintain one's blood glucose at a relatively flat level, not fluctuating wildly with meals and hypoglycemic medical intervention, would be the goal for self-management. Hemoglobin A1c (HbA1c or simply A1c is a measure of a long-term blood plasma glucose average, a reliable index to reflect one's diabetic condition. A simple regimen that could reduce the elevated A1c levels without altering much of type 2 diabetic patients' daily routine denotes a successful self-management strategy. Methods A relatively simple model that relates the food impact on blood glucose excursions for type 2 diabetes was studied. Meal is treated as a bolus injection of glucose. Medical intervention of hypoglycaemic drug or injection, if any, is lumped with secreted insulin as a damping factor. Lunch was used for test meals. The recovery period of a blood glucose excursion returning to the pre-prandial level, the maximal reach, and the area under the excursion curve were used to characterize one's ability to regulate glucose metabolism. A case study is presented here to illustrate the possibility of devising an individual-based self-management regimen. Results Results of the lunch study for a type 2 diabetic subject indicate that the recovery time of the post-prandial blood glucose level can be adjusted to 4 hours, which is comparable to the typical time interval for non-diabetics: 3 to 4 hours. A moderate lifestyle adjustment of light supper coupled with morning swimming of 20 laps in a 25 m pool for 40 minutes enabled the subject to reduce his A1c level from 6.7 to 6.0 in six months and to maintain this level for the subsequent six months. Conclusions The preliminary result of this case study is encouraging

  4. Alarm management in gas pipeline plant: a case study

    Energy Technology Data Exchange (ETDEWEB)

    Araujo, Juliano; Lima, Marcelo; Leitao, Gustavo; Guedes, Luiz Affonso [Universidade Federal do Rio Grande do Norte (UFRN), Natal, RN (Brazil); Branco, Nicolau; Coelho, Robson; Elias, Gustavo Passos; Nunes, Marcelo [Transportadora Brasileira Gasoduto Bolivia-Brasil (TBG), Rio de Janeiro, RJ (Brazil)

    2009-07-01

    In order to improve the requirements of industrial processes, many decision support systems have been introduced in recent years. In this context, the alarm management systems have great relevance. On the other hand, the informatics revolution allowed a great increase of information concerning the operation of the industrial processes. Currently, process operators handle an excessive number of about 1.500 alarms per day. Thus, this overdose of information implies in the discredit of alarms. Then, in order to improve the operation activities of industrial processes, it is mandatory to incorporate procedures to evaluate and rationalize alarms. Since the EMMUA191 Standard is the reference guide to alarm management, but it does not specify how to execute an alarm management procedure, in this paper, a systematic procedure to evaluate alarms configurations in industrial processes is proposed. This procedure is in line with EMMUA191 and is composed by the following steps: to use statistics analyses to identify problematic alarms, such as occurrence, intermittency, correlation, and flooding calculation; to indicate problematic alarm group; and to propose a set of actions to be implemented. To validate our proposal, we present a case study in a gas pipeline plant using the BR-AlarmExpert software. (author)

  5. Diversity management in a South African university: A case study

    Directory of Open Access Journals (Sweden)

    J. B. Strydom

    1998-06-01

    Full Text Available To establish the perception of employees regarding diversity management at South Africa's largest residential university, the questionnaires of Gardenswartz & Rowe (1993 was adapted and a case study approach with a sample of 25 employees was used. The diversity audit measured the sample's perceptions on symptoms of diversity related problems; openness to change of the university; the status quo regarding diversity management; organisational barriers to diversity; the valuing of diversity; and the management of diversity by managers or supervisors. It was found that a high number of symptoms of diversity-related problems are perceived and that respondents believed that the university is relatively unresponsive to the need to change. The university was believed to be in a mono cultural stage of development and barriers to developing into a multicultural organisation were identified. Respondents did report a very positive attitude towards diversity but perceived that certain procedures are not supportive.

    Opsomming
    Die vraelyste van Gardenswartz en Rowe (1993 en 'n gevalstudiebenadering is benut om die persepsies van 'n steekproef van 25 personeellede aangaande die bestuur van diversiteit in 'n Suid Afrikaanse universiteit te ondersoek. Die diversiteitsaudit meet die steekproef se waameming van simptome van diversiteitsverwante probleme, die bereidwilligheid van die universiteit om te verander, die huidige stand van diversiteitsbestuur, organisatoriese hindemisse, die waarde wat aan diversiteitsbestuur geheg word, en die bestuur van diversiteit deur bestuurders en toesighouers. Die resultate toon dat 'n beduidende aantal simptome van diversiteitsverwante probleme gei'dentinseer word en dat die respondente meen dat die universiteit relatief min bewustheid vir die nodigheid van verandering toon. Respondente meen dat die universiteit in 'n monokulturele fase van onfrwikkeling is en hindemisse in die ontplooїng na 'n multikulturele organisasie

  6. Case management.

    Science.gov (United States)

    Rosenstein, A H; Propotnik, T

    1997-03-01

    Providing cost-effective high quality healthcare services ranks as the number one concern for anyone involved with the healthcare delivery system. While quality of care should always be the number one priority, controlling healthcare costs receives most of the attention. With limited healthcare dollars and providers assuming more of the financial risk for services rendered, a whole assortment of cost-containment strategies are being introduced in an effort to maintain some semblance of financial viability. Healthcare providers can approach cost control from two different angles. On the fixed-cost operational overhead side, traditional cost-containment techniques have focused on downsizing, maximizing productivity, staffing redesign, improved purchasing contracts, standardization, inventory control, and other more individualized restructured service models. On the variable-cost clinical side, cost control has been approached by introducing a variety of cost-containment strategies designed to improve efficiency and effectiveness of provider performance. While many of these strategies, previously discussed in the Journal of Healthcare Resource Management have stressed the importance of education, guidelines, pathways, and other clinical "tools for improvement," the success of many of these tools resides in the ability to provide real-time intervention. Real-time intervention rather than the more passive retrospective variance analysis has the greatest potential for producing cost savings by actually making a recommendation that prevents the unwanted event from occurring. In many institutions, the case manager bears the responsibility for monitoring and managing these programs. This article describes various case management models currently used by different institutions.

  7. Environmental management and firm performance: a case study.

    Science.gov (United States)

    Claver, Enrique; López, María D; Molina, José F; Tarí, Juan J

    2007-09-01

    This study has as its aim to help to clarify the relationship between environmental management and economic performance by integrating it into a wider framework that includes the relationship between environmental strategy and firm performance, the latter being understood as the combination of environmental performance, competitive advantage and economic performance. A case study of the COATO farming cooperative showed us that its environmental management, focused on prevention logic, has had a positive net effect on its environmental performance. Besides, the order in which these practices were adopted favoured the development of new organisational capabilities that have contributed to the appearance of advantages derived from the greater accumulated experience of employees in creating new projects that are designed to reduce residues and pollution. COATO has also obtained a competitive advantage in differentiation thanks to an improved brand image and to its increased credibility in business relationships. Finally, a positive correlation exists between the pioneering proactive strategy adopted by this cooperative and the improvement of its firm performance with respect to the other firms in its sector. PMID:17141938

  8. Conservation markets for wildlife management with case studies from whaling.

    Science.gov (United States)

    Gerber, Leah R; Costello, Christopher; Gaines, Steven D

    2014-01-01

    Although market-based incentives have helped resolve many environmental challenges, conservation markets still play a relatively minor role in wildlife management. Establishing property rights for environmental goods and allowing trade between resource extractors and resource conservationists may offer a path forward in conserving charismatic species like whales, wolves, turtles, and sharks. In this paper, we provide a conceptual model for implementing a conservation market for wildlife and evaluate how such a market could be applied to three case studies for whales (minke [Balaenoptera acutorostrata], bowhead [Balaena mysticetus], and gray [Eschrictius robustus]). We show that, if designed and operated properly, such a market could ensure persistence of imperiled populations, while simultaneously improving the welfare of resource harvesters. PMID:24640529

  9. Low Vision Management For Infantile Nystagmus: A Case Study

    Directory of Open Access Journals (Sweden)

    Alexandra Troy, OD

    2015-02-01

    Full Text Available Background: Infantile nystagmus is a common cause of visual impairment. It can occur in isolation, but it is often found in association with other conditions, such as albinism. The condition results in varying levels of vision impairments ranging from mild to severe. Characteristics include early onset, bilateral involvement, pendular and jerk waveforms, the presence of a null point, and the lack of optokinetic nystagmus and oscillopsia (environment moving. This article provides a review of pathogenesis, epidemiology, and treatment of infantile nystagmus. A case study highlights low vision strategies and management for the condition. Case Report: A 12-year-old male with infantile nystagmus presented to the satellite low vision pediatric clinic for initial evaluation. He reported difficulty with different tasks at school secondary to his visual impairment. Low vision intervention utilized various devices and strategies to meet his distance and near goals. Discussion: With no known cure, low vision rehabilitation is important for individuals with nystagmus to allow them to reach their highest potential. Rehabilitation techniques can easily be applied by a primary care optometrist.

  10. A study of forms of project organisation and matrix management: case studies from the construction industry

    OpenAIRE

    Bresnen, Michael J.

    1986-01-01

    This study investigates the forms and processes of interaction that occur in the organisation and management of projects. It takes as its empirical focus of enquiry the situation in the UK construction industry; and uses, as its database, five case studies of medium to large-scale, 'one-off' construction projects. The literature on project organisation and management is reviewed, with attention directed towards the phenomenon of matrix forms of organisation and related processes of manage...

  11. Paradise nearly Gained. Volume 2: Case Studies of Impact and Diversity for Frontline Management Initiative Practice.

    Science.gov (United States)

    Barratt-Pugh, Llandis; Soutar, Geoffrey N.

    This document presents the case studies from a multi-phase study of the impact of Australia's Frontline Management Initiative (FMI), which provides a framework for competency-based development of frontline managers in Australian enterprises. Nineteen organizational case studies and one individual case study of the FMI's impacts are included. The…

  12. Implementation of Risk Management in Malaysian Construction Industry: Case Studies

    OpenAIRE

    Hamzah Abdul-Rahman; Chen Wang,; Farhanim Sheik Mohamad

    2015-01-01

    Construction industries are exposed to wide array of risks, such as financial, design, and contractual ones, which might have a direct impact on their performance toward achieving the desired objectives. Risk Management is a proactive decision-making process used to minimize and manage the risks in the most efficient and appropriate manner. However, most construction firms in Malaysia do not apply formal risk management in their projects. Thus, this study aims to identify the actual process o...

  13. Change Management: Case study of The Coca-Cola Company

    OpenAIRE

    Turginbekova, Daiana

    2014-01-01

    Summary The topic of this Bachelor Thesis is Change Management. It studies Organisational Change Management by focusing work on The Coca-Cola Company, which operates in the field of soft beverages. The thesis involves both theoretical and practical parts. The literature review explains the notion of Change Management, as well as the importance of implementing it in organisations. It also contains the basic concepts and techniques for implementing the process by different authors and m...

  14. Fire protection system management in nuclear facilities: strengthening factor of integrated management system - a case study

    International Nuclear Information System (INIS)

    The present study investigated and analyzed the importance of a system of integrated safety manage, environment and health in a nuclear installation, having as perspective, the fire protection manage. The inquiry was made using a qualitative research involving a case study, where the considered environment was the Reconversion and UO2 Plant of the Industrias Nucleares do Brasil (INB), located in Resende, Rio de Janeiro and the studied population, the managers and the staff directly involved with the aspects related to the safety of the industrial complex of the related company. The motivation for the research was the search of a bigger interaction of the questions related to the safety, environment and health in the nuclear industry having, as axle of the investigation, the fire protection. As a result, it was observed that in a nuclear installation, although dealing with diversified safety processes, integration is possible and necessary, since there are more reasons for integration than otherwise. (author)

  15. Paradigms of knowledge management with systems modelling case studies

    CERN Document Server

    Pandey, Krishna Nath

    2016-01-01

    This book has been written by studying the knowledge management implementation at POWERGRID India, one of the largest power distribution companies in the world. The patterns which have led to models, both hypothesized and data-enabled, have been provided. The book suggests ways and means to follow for knowledge management implementation, especially for organizations with multiple business verticals to follow. The book underlines that knowledge is both an entity and organizational asset which can be managed. A holistic view of knowledge management implementation has been provided. It also emphasizes the phenomenological importance of human resource parameters as compared to that of technological parameters. Various hypotheses have been tested to validate the significant models hypothesized. This work will prove useful to corporations, researchers, and independent professionals working to study or implement knowledge management paradigms.

  16. What Did We Learn from the Case Studies about Managing Evaluation?

    Science.gov (United States)

    Baizerman, Michael; Compton, Donald W.

    2009-01-01

    Case studies about managing evaluation are examined for perspectives on expertise in managing evaluation. There are lessons on a geography of managing, managing as organizational work, the notions of "competency" and "expertise," and managing evaluation as professional work. Dreyfus and Dreyfus (2004) offer a framework for an introductory…

  17. Experiences of Emotion Management in Medical Care (Case Study: Toronto

    Directory of Open Access Journals (Sweden)

    Masoud Kianpour

    2013-02-01

    pastoral and spiritual care for patients, their relatives, and other medical personnel. Approximately 50 chaplains work in different Toronto hospitals, of whom 21 individuals were selected using purpose f ul sampling : a non-random method o f sampling in which the researcher selects “in f ormation-rich” cases f or in-depth interview. The author tried to collect data as records of action-in-process from a variety of people. Because the in-depth responses obtained by qualitative studies cannot be easily categorized, analysis must rely less on counting and correlating and more on interpretation, summary and integration. Therefore, more than anything else, the findings of this study are supported by quotations and case descriptions. The method of data analysis is qualitative description, with a phenomenological inclination: that is, the goal is to describe emotion management experiences as they are lived and felt by chaplains.     Discussion of Results & Conclusions   Chaplains who participated in this study are between the ages of 33 and 65. The average age is approximately 52. Also, 11 chaplains work part-time and 10 chaplains work full-time. 18 of the 21 chaplains in the sample are women. Recruiting more than 3 male chaplains was not possible due to the fact that hospital chaplaincy is a job predominantly occupied by women. In terms of ethnicity, the majority of the respondents are white, with European and Anglo-Saxon backgrounds. However, the sample also includes two Asian chaplains (with Chinese and Indian backgrounds and one from the Caribbean Islands. Moreover, the sample includes chaplains from five different religions and faith traditions. The majority of the chaplains are Christian, including five chaplains belonging to the Anglican Church, three to the Roman Catholic Church, two to the United Church of Canada, and one to the Baptist Church. The remaining four Christian chaplains did not specify their Church. Several of the chaplains are church ministers. Also

  18. Production Management in SME's Industry: Case Study of CV Wiracana

    Directory of Open Access Journals (Sweden)

    Apriani Kurnia Suci

    2015-08-01

    Full Text Available Production Management is the act of designing, operating, and improving the productive systems – a system for getting the work done. Along the process, the synergy in between machineries, facilities and people could empower the sustainable of the production. In fact, for some cases, the implementation of unique system is needed for the production process. The example for this transformation production management is in the case of CV Wiracana, a handmade manufacturing company for folding hand fans from Bali. CV Wiracana's products are very unique, combined from mass production for the speed and an art for the custom made product. At one side, the market forces them to speed up the production and for this purpose, they must set up the new system on their production line. On the other side, the masterpiece also needs to be produced without jeopardizing mass production line schedule. The transformation production system needs to be done no later than 2015 as the urgency to fulfill the customer demand, business growth, compete in the industry and sustainability. The changes are expected to improve the production at least about 20% or doubled from the current production.

  19. Improving Inventory Management in Small Business : A Case Study

    OpenAIRE

    Bai, Lining; Zhong, Ying

    2008-01-01

    Introduction: The growth of small business is fast and their impact on the economy is becoming bigger. How to manage the inventory effectively and efficiently often is a challenge for these small businesses. The study took place at HEM-SOL FORSALJNINGS AB, a company involved in gym sports equipment wholesale. For HEM-SOL two inventory problems, stock-out and overstock occur frequently. The company wants to improve its efficiency and is con-sidering a change in the inventory management. Purpos...

  20. The Waste Management in Romania. A Case Study: WMS Implementation

    Directory of Open Access Journals (Sweden)

    OROIAN I.

    2009-12-01

    Full Text Available The present study aims to discuss issues related to the degree of implementation of national waste managementstrategy by emphasizing progress in waste management at national level in three years after its development. In 2004,Romania has developed national policy documents as Waste Management Strategy and National Waste ManagementPlan (WMS, WMSP based on the ”waste hierarchy”. In the four years after the initiation of this process resultsdemonstrate the advantages of using this system in ensuring a sustainable solution to eliminate pollution from waste.Also, the amount of waste recovered at the start of the period - 2004, occupies a proportion of 5.08% of total while inthe end of 2007, the degree of recovery reached 7%. Concerning waste disposal, this was achieved by storage. Thereason is the lack of incinerators for thermal treatment of waste. Traditional collection of household and similar waste inthe mixture, is the most common, accounting for a share of about 97%.

  1. Case studies on age-management in organisations: report on organisational case studies

    NARCIS (Netherlands)

    Punte, E.; Conen, W.S.; Schippers, J.; Henkens, C.J.I.M.

    2011-01-01

    The acquisition of case studies was thwarted by the economic crisis and the feeling of being ‘over-researched’ by potential organisations. Although organisations in some sectors (e.g. chemical manufacturing) reported the worst part of the economic crisis was behind, many organisations indicated gett

  2. Top management perceptions of linkages between understanding, accepting and executing strategy: A case study

    OpenAIRE

    Heikkinen, Sara

    2015-01-01

    Top management perceptions of linkages between understanding, accepting and executing strategy: A case study Objective of the Study: The objective of this study was to explore the case company's top management team's perceptions on understanding, accepting and executing strategy and see in what ways these stages are linked and what kind of implications the linkages have. The study aimed to answer one main research question: From the perspective of management, what are the linkages...

  3. Managing Communication during a School Crisis: A Case Study

    Science.gov (United States)

    Gentilucci, James L.

    2007-01-01

    Crisis communication training of school principals is problematic because it overemphasizes media relations and underemphasizes the critical importance of immediate and personal communication with students, staff, and parents--those most affected by school crises. A case study involving the death of a student in a small rural school explains why…

  4. A Typical Case Study: Solid Waste Management in Petroleum Refineries

    Directory of Open Access Journals (Sweden)

    Jadea S. Alshammari

    2008-01-01

    Full Text Available The current environmental concerns have forced developed and developing countries to reduce air, water and land pollution for sustainable growth. Solid refinery waste is cocktail of hydrocarbons, water, heavy metal and fine solids and is substantial in quantity. The principal processes of waste management focus mainly on waste source reduction, reusing, recycling, composting, incineration with or without energy recovery, fuel production and land filling. Waste management models have a common approach of assignment of generating sources to landfills, transfer stations sitting, site selection for landfills, etc. but recently new integrated models have been developed and applied. Waste management system in an industrial complexes uses multi-objective mixed integer programming approach for the running of existing facilities in dynamic net work flow models with nonlinear costs of management. The latest multi-objective mixed integer programming techniques are applied to resolve the potential conflict between environmental and economic goals and to evaluate sustainable strategies for waste management. In this approach, material recycling in an economic sense exhibits huge indirect benefits, although the emphasis of environmental quality as a major objective in decision-making drives the optimal solution toward pro-recycling programs. The use of grey and fuzzy system theories as uncertainty analysis tools as an enhancement of this modeling analysis proves to be highly profitable. A multi-objective optimization model based on the goal programming approach has been developed and tested in this study for passable management of solid waste generated by a typical petroleum refining industry in the state of Kuwait. The analytic hierarchy process, a decision-making approach, including qualitative and quantitative aspects of a problem, has been integrated in the model to prioritize the conflicting goals existing in the waste management problems of the petroleum

  5. Effective Project Risk management in Micro Companies : Case study for Persona Optima Iceland ehf.

    OpenAIRE

    Bražinskaitė, Justina

    2011-01-01

    This study is meant to be a guide for micro companies regarding effective project risk management. The main purpose of this thesis is to introduce project risk management and build a user-friendly managerial model toward effective project risk management in micro companies. The research is based on a case company Persona Optima Iceland ehf. analysis. The study investigates risk management, uncertainties and risks in projects, project risk management, its models and particularities in orde...

  6. Management of wastes from hospitals: A case study in Pakistan.

    Science.gov (United States)

    Ali, Mustafa; Wang, Wenping; Chaudhry, Nawaz

    2016-01-01

    Proper management of hospital waste is a critical concern in many countries of the world. Pakistan is the sixth most populous country in the world, with one of the highest urbanisation and population growth rates in South Asia. Data and analyses regarding hospital waste management practices in Pakistan are scarce in scientific literature. This study was meant to determine waste management practices at selected hospitals in a major city in Pakistan, Gujranwala. A total of 12 different hospitals were selected for the survey, which involved quantification of waste generation rates and investigation of waste management practices. The results were analysed using linear regression. The weighted average total, general and infectious hospital waste generation rates were found to be 0.667, 0.497 and 0.17 kg bed-day(-1), respectively. Of the total, 73.85% consisted of general, 25.8% consisted of hazardous infectious and 0.87% consisted of sharps waste. The general waste consisted of 15.76% paper, 13.41% plastic, 21.77% textiles, 6.47% glass, 1.99% rubber, 0.44% metal and 40.17% others. Linear regression showed that waste generation increased with occupancy and decreased with number of beds. Small, private and specialised hospitals had relatively greater waste generation rates. Poor waste segregation, storage and transportation practices were observed at all surveyed hospitals. PMID:26628050

  7. Software war stories case studies in software management

    CERN Document Server

    Reifer, Donald J

    2014-01-01

    This book provides readers with practical advice on how to handle the many issues that can arise as a software project unfolds. The book uses twelve case studies to communicate lessons learned addressing such issues as they occur in government, industrial and academic settings. These cases focus on addressing the things that can be done to establish and meet reasonable expectations.  Such corrective actions often involve more than just dealing with project issues.  For example, software practitioners may have to address obstacles placed in their way by procurement, organizational procedures an

  8. Experiences of Emotion Management in Medical Care (Case Study: Toronto)

    OpenAIRE

    Masoud Kianpour

    2013-01-01

    Introduction   This study lies at the intersection of the sociology of emotions and medical sociology, investigating emotion management among a rather unknown category of medical personnel –Hospital Chaplains. Sociologists of emotions seek to understand how emotions can be socially influenced in terms of both experience and expression. They believe emotions can be influenced by such institutions as culture and religion. As a result, not only do societies and subcultures have different pattern...

  9. nuclear emergency management system case study:- Egypt's second research reactor

    International Nuclear Information System (INIS)

    the response to a radiological accident is basically the same as the response to any accident involving hazardous material. provisions should be developed to identify potential radiological hazard and inform the public and emergency workers of the action they should take. radiological emergency plans provide an efficient and effective response operation that, should an emergency occur, will protect the health and safety of workers, responders, the public, and the environment . one of the most important aspects of managing a nuclear emergency is the ability to promptly and adequately estimate the consequences of an accident. because of the need for protective actions to be initiated promptly in order to be effective, nuclear accident assessment must make use of all information that is available to on-site and of - site organizations. the work done in this paper describes the overall organization, including its relationship to the overall structure, and responsibility of all internal organizational elements with emergency responsibilities, practical guidance and tools for accident assessment and a basic assessment capability needed in the event of a serious reactor accident.An emergency management intelligent system (EMIS) is developed to provide assistance in the situation of radiological accident. The EMIS can be applied to a broad spectrum of accidents at Egypt's second research reactor. Complete data analysis is given in case of loss of coolant accident (LOCA) including dose assessment for the public

  10. Case Studies, Ethics, Philosophy, and Liberal Learning for the Management Profession

    Science.gov (United States)

    Rendtorff, Jacob Dahl

    2015-01-01

    Case studies can be an important methodology for ethics and philosophy in humanistic management and liberal education as well as in the social sciences because they integrate a deeper, reflective, philosophical, and ethical understanding of the organization. A case study approach based on philosophy of management contributes to putting into…

  11. Managing IT Projects in Public Companies: A Case Study

    Directory of Open Access Journals (Sweden)

    Bouras, A.

    2014-07-01

    Full Text Available As part of its public sector modernization effort, a North African government has put a lot of effort and allocated significant budgets since 1997 to modernize one of its main public sector companies. Consequently, this company, that mainly offers postal services, initiated many IT-based projects to computerize all paper-based ongoing services offered through its branches and to present new products to customers. This company was aiming to improve service quality and to diversify the range of its services. However, some of these IT-based projects inevitably faced problems. Some projects were either not completed successfully, cancelled, over-budget or taking more time than scheduled. As a result, many employees and customers of this company were dissatisfied and complained about bad planning, slowness and significant disruptions in these projects, an event that affected adversely the quality of service. This study aims at determining the causes of these project disruptions, failures or delays. To achieve this aim, 30 experienced project developers and engineers working in that company’s IT department volunteered to respond to a detailed questionnaire specifically developed for this purpose. The questionnaire included questions about project vision clarity, time/cost management, project quality assurance, risk management and human resources management. Results show that the main reasons for disruptions, failure or delays in IT projects are lack of business plan and poor documentation during and after finishing projects, lack of clear quality assurance criteria, standards and reviews, and poor project risk management practices. Ramifications of such results in terms of improving IT project management practices in the public service sector are finally presented.

  12. Nuclear communication management. Case study: the Nuclear Agency of Cuba

    International Nuclear Information System (INIS)

    The development of the science is a hallmark of our time. Thousands of products, processes and services incorporated into daily newspaper innovations that are result of basic and applied research. A primary mechanism of existence and development of the science is the communication of its results, in both disclose, transmit and validate the science allows. For an institution in the sector nuclear is doubly important due to the ignorance of the technology and the public perception that it generates. The study responds to the need of the Nuclear Energy Agency and Advanced technologies to manage the communication of their activities and increase the visibility of their results in science and innovation. In response to the approach of the problem assessed the management of the communication of the agency taking into account four nuclear activity basic elements: the existence of policies, training, assessment or diagnosis and planning. The diagnosis of internal and external communication It was through a study of image. For the diagnosis was developed a method, from those used internationally for imaging studies. The results of the diagnostic allowed to conclude that insufficient visibility of the nuclear activity of the AENTA is due to internal and external factors related to communication. The study allowed to design a communication strategy for the Agency's Nuclear energy and advanced technologies for nuclear activities and develop a methodological proposal for the design of strategies of communication with the Agency. (author)

  13. Earnings management through accrual-based analysis : Case study: Stockmann Oy Abp 2005-2014

    OpenAIRE

    Luong, Lua

    2015-01-01

    Earnings management emerges from accounting discretion that managers allowed to de-cide for company. Earnings management is extremely hard to detect and there has not been an ultimate method to detect earning management thoroughly. The thesis seeks to provide general knowledge about earnings management and attempts to apply certain theories and accruals models proposed by researchers (e.g. Jone 1991, Spohr 2004 and Friedlan 1994) to the case study of Stockmann Oy Abp. The literature review is...

  14. Laboratory Information Management System (LIMS): A case study

    Science.gov (United States)

    Crandall, Karen S.; Auping, Judith V.; Megargle, Robert G.

    1987-01-01

    In the late 70's, a refurbishment of the analytical laboratories serving the Materials Division at NASA Lewis Research Center was undertaken. As part of the modernization efforts, a Laboratory Information Management System (LIMS) was to be included. Preliminary studies indicated a custom-designed system as the best choice in order to satisfy all of the requirements. A scaled down version of the original design has been in operation since 1984. The LIMS, a combination of computer hardware, provides the chemical characterization laboratory with an information data base, a report generator, a user interface, and networking capabilities. This paper is an account of the processes involved in designing and implementing that LIMS.

  15. Foreign bodies in otorhinolaryngology: a study of 860 cases managed in medical college hospital.

    Directory of Open Access Journals (Sweden)

    Sudhir M Naik

    2013-12-01

    Full Text Available Background: Foreign bodies (FB are the commonest emergencies in otorhino-laryngology. The most common incidences are in the nasal cavity, ears and oropharynx. FB in the nose, ears and oropharynx have characteristic symptoms and their removal does not represent a great difficulty to the otorhino-laryngologist unless 2 the FB is in the tracheo-bronchial tree. The FB inoculation may be voluntary or accidental.Design: A retrospective study of 860 cases managed in 57 months period between January 2007 to July 2011.Setting: Department of ENT, Head and Neck Surgery, KVG Medical College, Sullia.Materials and method: 860 cases of foreign bodies were managed successfully in the OPD under topical anaesthesia and also under general anaesthesia. There were 471 males & 389 females in the study, the youngest was 4 year old girl and the oldest was 69 year old female.Result: In our study we managed 860 cases of FBs which included 505 ear cases, 118 nasal cases, 118 pharyngeal cases, 100 esophageal cases and 19 FBs in the trachea, bronchus. 429 cases were managed in the OPD under topical anaesthesia and 431 cases were managed under general anaesthesia.Conclusion: Most of the foreign bodies in the nose and ear can be managed in the outpatients itself. All the foreign bodies of the esophagus and trachea bronchus were managed under general anaesthesia after admission. Complication rates are very low when managed prudently by a trained otorhino-laryngologist.

  16. Agile project management. A case study on agile practices

    OpenAIRE

    Henriksen, André

    2016-01-01

    In project management and particularly software project management, there has been a shift from traditional plan based project management to the agile event driven project management style. Agile project management has for some time been viewed as the new big change that will revolutionize the software industry. The concept of agile has been around for some time, and although knowledge and usage are increasing, agile is not always the answer. Understanding when to use agile and which succ...

  17. Introducing Case Management to Students in a Virtual World: An Exploratory Study

    Science.gov (United States)

    Levine, Joanne; Adams, Ruifang Hope

    2013-01-01

    This paper discusses a small, exploratory study introducing students to case management using role-plays conducted in a virtual world. Data from pre- and posttest questionnaires (to assess self-efficacy regarding a range of case management tasks) suggest students felt more confident in their abilities after virtual role-play participation. Also…

  18. Environmental management system case study: textile wet processes

    International Nuclear Information System (INIS)

    Textile industry is one of the oldest industries, it started very early in the ancient ages, its grows and improves gradually at the first and then rapidly to satisfy other different need of the mankind, even for luxury purposes, this development caused damage to environment, then its need the treatment. Textile wet processes used significant quantities of water and various kind of chemicals marketed under the name textile auxiliaries, to enhance the appearance of the fabric, serviceability, and durability. The chemical contamination of textile wet processes can be a health risk for the mill workers, consumers and for the environment as well. A number of schemes have been proposed in different countries to control the textile wet processes to create better environment and protect the ecosystem from further degradation, the developing countries need to apply their designed policies from the beginning. A theoretical study for probability of application of environmental management system in textile industry, to prevent or eliminate textile industry pollution that considered as one of the largest polluters in Sudanese environment, especially after the government (industrial ministry) support and facilitate to textile industry development. Applying environmental management system can appreciably reduce the textile industry pollution as founded from the study.(Author)

  19. Knowledge Management Audit - a methodology and case study

    Directory of Open Access Journals (Sweden)

    Thomas Lauer

    2001-11-01

    Full Text Available The strategic importance of knowledge in today’s organisation has been discussed extensively and research has looked at various issues in developing knowledge management systems. Both the characterisation of knowledge and alternate models for understanding the acquisition and use of such knowledge have taken on significant prominence. This is due to the complexities associated with acquiring and representing knowledge, and the varied nature of its use in knowledge work. However, the role of the knowledge workers and the processes that guide their knowledge work as they meet the knowledge goals of an organisation have received little attention. This paper proposes a knowledge audit (an assessment of the way knowledge processes meet an organisation’s knowledge goals methodology to understand the “gaps” in the needs of a knowledge worker before one develops KM systems. The methodology also uses “process change” research to help build a socio-technical environment critical for knowledge work. The audit methodology is applied to a particular case and the implementation of the audit recommendations is discussed. Future implications of such an audit are also discussed.

  20. Analysis and development of kindergarten team management (case study)

    OpenAIRE

    Jelen, Silvija

    2012-01-01

    Work of a kindergarten or school headmaster can be defined as school management, comprising both administrative and pedagogical management. An individual in the role of a headmaster has difficulties in performing numerous position-related tasks with the same desired quality, so it would be sensible to develop teamwork in the field of kindergarten management as well. Team management in kindergartens is a current issue, which needs to be explored in depth. In the school year 2011/12 we form...

  1. Data management for community research projects: A JGOFS case study

    Science.gov (United States)

    Lowry, Roy K.

    1992-01-01

    Since the mid 1980s, much of the marine science research effort in the United Kingdom has been focused into large scale collaborative projects involving public sector laboratories and university departments, termed Community Research Projects. Two of these, the Biogeochemical Ocean Flux Study (BOFS) and the North Sea Project incorporated large scale data collection to underpin multidisciplinary modeling efforts. The challenge of providing project data sets to support the science was met by a small team within the British Oceanographic Data Centre (BODC) operating as a topical data center. The role of the data center was to both work up the data from the ship's sensors and to combine these data with sample measurements into online databases. The working up of the data was achieved by a unique symbiosis between data center staff and project scientists. The project management, programming and data processing skills of the data center were combined with the oceanographic experience of the project communities to develop a system which has produced quality controlled, calibrated data sets from 49 research cruises in 3.5 years of operation. The data center resources required to achieve this were modest and far outweighed by the time liberated in the scientific community by the removal of the data processing burden. Two online project databases have been assembled containing a very high proportion of the data collected. As these are under the control of BODC their long term availability as part of the UK national data archive is assured. The success of the topical data center model for UK Community Research Project data management has been founded upon the strong working relationships forged between the data center and project scientists. These can only be established by frequent personal contact and hence the relatively small size of the UK has been a critical factor. However, projects covering a larger, even international scale could be successfully supported by a

  2. Content and Workflow Management for Library Websites: Case Studies

    Science.gov (United States)

    Yu, Holly, Ed.

    2005-01-01

    Using database-driven web pages or web content management (WCM) systems to manage increasingly diverse web content and to streamline workflows is a commonly practiced solution recognized in libraries today. However, limited library web content management models and funding constraints prevent many libraries from purchasing commercially available…

  3. Quality management in shipping. Case study: Maersk Line Denmark

    Directory of Open Access Journals (Sweden)

    Anca MADAR

    2016-07-01

    Full Text Available Quality assurance has become very important to the majority of production or service companies with international activity. Maritime transport companies were also required to take measures to implement a quality management system. Because of navigation accidents that had a significant impact on shipping, there was designed a ship safety management code. To put into practice the quality management system, each company adopts specific quality strategies according to their activity.

  4. Multi-channel customer management: A case study in Egypt

    OpenAIRE

    Ali, M.; Brooks, L.

    2009-01-01

    Channel management is one CRM systems component much influenced by the behaviour of customers in relation to the implementation and use of channel management CRM component. The consumers’ behaviours, preferences, perceptions and expectations are crucial for the implementation and use of channel management. Customers’ contact with the organization’s multi-channels can occur at several touch points through out customer lifecycle. Customers’ behaviours may be differentiated according to the indi...

  5. Risk Management from Corporate and FM Perspectives: Two case studies

    DEFF Research Database (Denmark)

    Ünver, Kadir; Jensen, Per Anker

    2012-01-01

    Purpose: To investigate how Risk Management (RM) is perceived and practiced in Facilities Management (FM) and corporate management and to evaluate the potential benefits of an increased application. Theory: RM is a generic management discipline, but apparently it has not achieved the attention...... company and a consulting engineering company. Findings: The research showed that RM was applied in both companies to a higher degree than initially expected, but often using other terminology. The real estate company had a much stronger focus on RM in relation to the technical aspects of real estate...

  6. Career Management in Information Technology: A Case Study.

    Science.gov (United States)

    Appelbaum, Steven H.; Ayre, Heather; Shapiro, Barbara T.

    2002-01-01

    Examines career management, development, and performance; reviews the organizational career management program and outcomes of organizational development and performance; and applies R.A. Noe's model to measure outcomes and determine the relationship between programs, performance, and development. (Contains 31 references.) (JOW)

  7. MANAGING HUMAN RESOURCES IN A PUBLIC INSTITUTION – CASE STUDY

    OpenAIRE

    Katarzyna Terlicka

    2013-01-01

    In the article one took an attempt to evaluate management of human resources in Czêstochowa District Office. In order to analyse this issue properly, the author conducted a survey among the District Office workers. The results presented in the following article show that human resources in the office are managed more effectively and efficiently.

  8. Sharing responsibilities in fisheries management; Part 2 - Annex: case studies

    NARCIS (Netherlands)

    Hoof, van L.J.W.; Hoefnagel, E.W.J.; Schans, van der J.W.; Nielsen, J.R.; Christensen, A.; Sverdrup-Jensen, S.; Delaney, A.; Jentoft, S.; Mikalsen, K.; Karlsen, G.R.; Bodiguel, C.; Catanzano, J.; Suarez de Vivero, J.L.; Alba, I.M.; Dominquez, S.F.; Rommel, D.

    2005-01-01

    This report focuses on the evaluation of the process of devolution of responsibilities in the current institutional landscape in European fisheries management. In particular the analysis focuses on how the present management systems contribute to good governance. We follow the criteria as suggested

  9. Managing Data-Poor Fisheries Workshop: Case Studies, Models and Solutions

    OpenAIRE

    Starr, Richard M.; Culver, Carolynn S.; Pomeroy, Caroline

    2010-01-01

    University of California Sea Grant Extension Program and the California Department of Fish and Game (CDFG) convened a fisheries management workshop December 1-4, 2008, in Berkeley, CA. The workshop, entitled “Managing Data-Poor Fisheries: Case Studies, Models and Solutions,” was designed to provide ideas to CDFG about ways to manage California fisheries when available data are insufficient for single species or ecosystem-based management.

  10. The Chang Management Strategies and Processes for Successful ERP Implementation-A Case Study of MADAR

    OpenAIRE

    Hala M Al-Shamlan; Abdullah S Al-Mudimigh

    2011-01-01

    Top management usually faces an unexpected attitude from potential users during implementing an enterprise resource planning (ERP) system. For one reason or another, they resist the implementation process and may cause the failure of ERP system. Therefore, top management should be deal with this problem using effective change management strategies and processes. In this paper, we discuss the successful change management strategies and processes in literature. A case study of MADAR has been pr...

  11. Learning from Action Evaluation of the Use of Multimedia Case Studies in Management Information Systems Courses

    Science.gov (United States)

    Kawulich, Barbara B.

    2011-01-01

    This manuscript shares lessons learned from conducting an action evaluation of the use of multimedia case studies in Management Information Systems (MIS) courses. Three undergraduate MIS classes took part in the study. The purpose for using case studies in these classes was to teach students about the role of MIS in business. An action evaluation…

  12. Diffusion of Innovation: A Case Study of Course Management System Adoption

    Science.gov (United States)

    Powell, Phillip, Ed.D.

    2008-01-01

    The purpose of this study was to examine the processes of evaluation, selection, adoption and diffusion of a course management system (CMS). This study incorporated a cross-case analysis using a multiple case study approach, which included two institutions, each having six participants. The participants were placed into three categories: faculty,…

  13. The use of learning management systems: A Longitudinal Case Study

    Directory of Open Access Journals (Sweden)

    Ramón Garrote Jurado

    2012-06-01

    Full Text Available In this article the use of Learning Management Systems (LMS at the School of Engineering, University of Borås, in the year 2004 and the academic year 2009-2010 is investigated. The tools in the LMS were classified into four groups (tools for distribution, tools for communication, tools for interaction and tools for course administration and the pattern of use was analyzed. The preliminary interpretation of the results was discussed with a group of teachers from the School of Engineering with long experience of using LMS. High expectations about LMS as a tool to facilitate flexible education, student centered methods and the creation of an effective learning environment is abundant in the literature. This study, however, shows that in most of the surveyed courses the available LMS is predominantly used to distribute documents to students. The authors argue that a more elaborate use of LMS and a transformation of pedagogical practices towards social constructivist, learner centered procedures should be treated as an integrated process of professional development.

  14. A case study of type 2 diabetes self-management

    OpenAIRE

    Wu Hsin-i

    2005-01-01

    Abstract Background It has been established that careful diabetes self-management is essential in avoiding chronic complications that compromise health. Disciplined diet control and regular exercise are the keys for the type 2 diabetes self-management. An ability to maintain one's blood glucose at a relatively flat level, not fluctuating wildly with meals and hypoglycemic medical intervention, would be the goal for self-management. Hemoglobin A1c (HbA1c or simply A1c) is a measure of a long-t...

  15. Project management: a case study in construction industry

    OpenAIRE

    Kömürcü, Ahmet Murat

    1996-01-01

    Ankara : The Faculty of Management and the Graduate School of Business Administration of Bilkent Univ., 1993. Thesis (Master's) -- Bilkent University, 1993. Includes bibliographical references leaves 40-41. Kömürcü, Ahmet Murat Master's

  16. Culture Management through the balanced scorecard : a case study

    OpenAIRE

    Woodley, P M

    2007-01-01

    Neuro Linguistic Programming argues that repeating previous behaviour will only succeed in delivering previous outcomes. Kaplan and Norton’s Balanced Scorecard is about getting different results. For successful change, managing complex and higher functions such as managing motivation and the beliefs of staff members must take their place alongside environmental and capability issues such as physical equipments. Mechanistic processes such as the Balanced Scorecard can neverthele...

  17. SOLID WASTE MANAGEMENT- A CASE STUDY IN DHULE

    OpenAIRE

    Madhavi G. Sharma; Sanjivkumar S. Agrawal

    2016-01-01

    In each and every developing country solid waste management is a major problem. There are several factors behind it, May increasing population, consumption pattern, lifestyle, &structure of city. The quality &consumption of waste is also varied as per the variation. Thus, the solid waste management is based on the resource & the principles for the use which are responsible for the use of resource of planet & environmental protection. Thus, the consciousness must be taken by the public authori...

  18. A Case Study: Data Management in Biomedical Engineering

    Directory of Open Access Journals (Sweden)

    Glenn R. Gaudette

    2012-01-01

    Full Text Available In a biomedical engineering lab at Worcester Polytechnic Institute, co-author Dr. Glenn R. Gaudette and his research team are investigating the effects of stem cell therapy on the regeneration of function in damaged cardiac tissue in laboratory rats. Each instance of stem cell experimentation on a rat yields hundreds of data sets that must be carefully captured, documented and securely stored so that the data will be easily accessed and retrieved for papers, reports, further research, and validation of findings, while meeting NIH guidelines for data sharing. After a brief introduction to the bioengineering field and stem cell research, this paper focuses on the experimental workflow and the data generated in one instance of stem cell experimentation; the lab’s data management practices; and how Dr. Gaudette teaches data management to the lab’s incoming graduate students each semester. The co-authors discuss the haphazard manner by which engineering and science students typically learn data management practices, and advocate for the integration of formal data management instruction in higher education STEM curricula. The paper concludes with a discussion of the Frameworks for a Data Management Curriculum developed collaboratively by the co-authors’ institutions -- the University of Massachusetts Medical School and Worcester Polytechnic Institute -- to teach data management best practices to students in the sciences, health sciences, and engineering.

  19. Earnings management: estudo de caso do Banco Nacional Earnings management: Central Bank's case study

    Directory of Open Access Journals (Sweden)

    César Medeiros Cupertino

    2006-08-01

    Full Text Available Este artigo promove um estudo de caso de uma das maiores instituições financeiras brasileiras da década de 90: o Banco Nacional S.A. (BNSA. O BNSA teve sua intervenção decretada pelo Banco Central do Brasil em 1995, após ser identificada a existência de ativos insolventes, originados por gerenciamento fraudulento dos lucros da entidade. O estudo visa investigar a gestão fraudulenta de lucros do Banco Nacional S.A., tanto nos seus aspectos motivadores, quanto em relação aos seus efeitos na composição patrimonial da entidade. A abordagem metodológica contempla: (i pesquisa explicativa, quanto aos objetivos do estudo; (ii estudo de caso, quanto aos procedimentos aplicados e (iii pesquisa qualitativa, quanto à abordagem do problema. Constatou-se que pode haver interesses inconciliáveis entre o agente e o principal, conforme disciplinado pela teoria da agência. O artigo, ainda, ressalta a importância do conhecimento dos dados financeiros na identificação dos fatos de interesse, dos ajustes pertinentes e da correta evidenciação da situação patrimonial da entidade.This paper features a case study of one of the main Brazilian banks of the 90's: Banco Nacional S/A (BNSA. The bank had its intervention decreed by Central Bank of Brazil in 1995, after the existence of insolvent assets, originated by fraudulent earnings management, were identified. The study aims to investigate the fraudulent earnings management of BNSA, both in motivational aspects and in relation of the effects in its balance sheet structure. The methodological approach of the study encompasses: (i an explanatory research, regarding the intended aim of the study; (ii case study, regarding the applied procedures; and (iii a qualitative research, regarding the approach to the problem. It was concluded that irreconcilable conflicts of interest might occur between the agent and the principal, according to the Agency Theory. The paper also emphasizes the importance of

  20. A Case Study of Classroom Management Practices and the Influence on Classroom Disruptions

    Science.gov (United States)

    Rusk, Robert Brian

    2016-01-01

    This qualitative case study explored how the classroom management practices of sampled teachers in a private school in central Oregon influenced classroom disruptions. Through the study, the researcher was able to provide insight on the differences in specific classroom management processes between teachers who had a high number of Positive…

  1. Platforms for resource management: case studies of success or failure in Benin and Burkina Faso.

    NARCIS (Netherlands)

    Dangbegnon, C.

    1998-01-01

    The present book focuses on platforms for (natural) resource management. It analyses various case studies in Benin and Burkina Faso. Conditions for collective resource management in conflict and interdependent situations are the most critical issues. The present study raises the importance of socio-

  2. Teaching Natural Resource Management-Teaching Techniques and Difficulties in Greek Vocational Lyceum: A Case Study

    Science.gov (United States)

    Koutsoukos, Marios; Mouratidis, Antonios

    2016-01-01

    The aim of the present study is to investigate the teaching techniques applied, as well as the difficulties, with which educators in teaching Natural Resource Management are confronted. For research purposes, a case study was conducted on teaching Natural Resource Management in the Third Grade of Vocational Lyceum (EPAL) in Northern Greece. It was…

  3. Implementing knowledge management in BNFL - A case study

    International Nuclear Information System (INIS)

    In November 2002, BNFL Environmental Services' executive signed off a two year programme of work to implement knowledge management within the business group. This was driven by the need for the business to be equipped to meet the challenges of the forthcoming commercialisation of the UK civil nuclear sector. From the outset the vision for knowledge management was to develop a framework that was scaleable, repeatable and aligned with the business strategy, ensuring that knowledge management activities would be robust to internal and external changes. It was also decided that knowledge management should be owned by the business, i.e. there would be no centralised knowledge management function. This ensures that the culture change is achieved and that best use is made of the knowledge within the business. The knowledge management framework is based around the good practice that BP developed, documented in 'Learning to Fly'. The knowledge management framework when seen from the 'business perspective' is presented. Whenever a task is undertaken there is an opportunity to learn before, during and after. This learning can be facilitated through the use of Peer Assists, After Action Reviews and Retrospects. The Knowledge Facilitators are responsible for ensuring that learning is applied to the right project at the right time and for the right reasons. Learning can be stored, retrieved and developed within the knowledge bank. One of the key features of the knowledge bank is that every area of it is owned by a Co-ordinator. The Coordinator is responsible for managing the knowledge through the life cycle. Both the Facilitators and Co-ordinators work to 'KM Action Plans' which ensure the knowledge management activities focus on key areas relevant to business strategy. The knowledge management framework was first implemented around the Nuclear Waste Management capability. It took nine months to implement the framework, the key lessons learnt were: - For business processes that

  4. PROJECT MANAGEMENT AS A TOOL FOR THE SUCCESS OF THE ENTERPRISE: A CASE STUDY

    OpenAIRE

    IGOR ANDRÉ RODRIGUES PIOVEZAM; LEANDRO PARRAS MELEIRO; VLADIMIR RODRIGUES PIOVEZAM; JOSÉ BENEDITO LEANDRO; RICARDO GANTHOUS CERVI

    2012-01-01

    This article presents a case study of a project already running, in order to identify and analyze the strengths and weaknesses in project management suggesting possible improvements in accordance with best practices recommended by the PMI (Project Management Institute). The case study was conducted on an enterprise run by a provider of engineering services, specializing in metal building roof systems and sheds light. The project, done in the Midwest, has a total area of 18,523....

  5. The Role of Knowledge Management on Knowledge Management Perfomance: A Case Study of Some Nigerian Banks

    OpenAIRE

    Onyema E. Ofoegbu

    2014-01-01

    The increasing complexity of organisational environment and the intensity of competition among organisations demand the application of knowledge management in order to effectively achieve organizational objectives. The research set out to determine the main interaction effect of knowledge enablers and knowledge process capability on knowledge management performance. The study also sought to ascertain whether there is or not a significant relationship between knowledge management process capab...

  6. Exploiting Structured Linked Data in Enterprise Knowledge Management Systems: An Idea Management Case Study

    OpenAIRE

    Westerski, Adam; Iglesias Fernandez, Carlos Angel

    2011-01-01

    In parallel to the effort of creating Open Linked Data for the World Wide Web there is a number of projects aimed for developing the same technologies but in the context of their usage in closed environments such as private enterprises. In the paper, we present results of research on interlinking structured data for use in Idea Management Systems - a still rare breed of knowledge management systems dedicated to innovation management. In our study, we show the process of extending an ontology ...

  7. Turning a hazardous waste lagoon into reclaimed land for wildlife management: A case study

    Energy Technology Data Exchange (ETDEWEB)

    Leong, A.K. [Woodward-Clyde International, Kuala Lumpur (Malaysia)

    1996-12-31

    Brownfields are turning back to green. This paper presents a case study of a former dump site for hazardous waste that has been remediated and will be developed into an enhanced wildlife management habitat. This successful remediation case combined various investigations, remedial designs, risk assessments, ecological studies, and engineering practices. 3 refs., 1 fig., 1 tab.

  8. Use of Case Study Methods in Human Resource Management, Development, and Training Courses: Strategies and Techniques

    Science.gov (United States)

    Maxwell, James R.; Gilberti, Anthony F.; Mupinga, Davison M.

    2006-01-01

    This paper will study some of the problems associated with case studies and make recommendations using standard and innovative methodologies effectively. Human resource management (HRM) and resource development cases provide context for analysis and decision-making designs in different industries. In most HRM development and training courses…

  9. Utilizing Multimedia Case Studies to Teach the Professional Side of Project Management

    Science.gov (United States)

    Elrod, Cassandra C.; Murray, Susan L.; Flachsbart, Barry B.; Burgher, Karl E.; Foth, Drew M.

    2010-01-01

    This research was conducted to evaluate the effectiveness of using a LITEE multimedia case study to teaching concepts in engineering courses. The LITEE Superstar case study was implemented in an engineering Project Management course. Numerous surveys regarding student expectations, outcomes, and attitudes were collected and results are presented…

  10. Management Accounting and Entrepreneurship in a New Economy Firm : Litium-A single case study

    OpenAIRE

    Nguyen, Thi Ngoc Lan; Nanmanas, Kanjanapalakun

    2007-01-01

    The importance of entrepreneurship has been widely acknowledged by many scholars, however, there is an argument that entrepreneurship tends to pose a unique dilemma with management accounting – a part of management control in organizations. The purpose of this paper is to find a solution for the apparent conflict between management accounting and entrepreneurship through a single case study of Litium – a new economy firm operating in information technology industry. The study of Litium reveal...

  11. Improving Computer Literacy of Business Management Majors: A Case Study

    Science.gov (United States)

    Johnson, David W.; Bartholomew, Kimberly W.; Miller, Duane

    2006-01-01

    Stakeholders, such as future employers, parents, and educators, have raised their expectations of college graduates in the area of computer literacy. Computer skills and understanding are especially critical for business management graduates, who are expected to use computer technology as a tool in every aspect of their career. Business students…

  12. Managing uncertainty during r&d projects: a case study

    NARCIS (Netherlands)

    Wouters, M.J.F.; Roorda, Berend; Gal, Ruud

    2011-01-01

    Firms make signifi cant investments in R&D projects, yet the economic return is often diffi cult to predict because of signifi cant technological and commercial uncertainty. We present an innovative and practical method for managing R&D projects, and we discuss its application to a large R&D investm

  13. The Role of Information Systems and Technology in Case Management: a case study in health and welfare insurance

    Directory of Open Access Journals (Sweden)

    Helen Richardson

    2003-05-01

    Full Text Available This study reports the role of information system and technology (IST in supporting case management at the Accident Compensation Corporation (ACC of New Zealand. Case management is a managerial approach that seeks to gain improved business performance by enhancing both employee and customer satisfaction. Despite millions of dollars spent annually by health, social, and insurance agencies in automating case management, little research has been conducted into the role of IST in this practice. The findings of this study show that for ACC, IST’s most valuable role is enhancing the relationship between client and case manager rather than replacing it for, even after the addition of IST, the most valuable knowledge continues to accrue from the face to face interaction of client and case manager. The findings also show two distinct phases to the development of case managers as knowledge workers. The first phase focuses on control of the processes and the second on the delivery and sharing of information resources.

  14. Gaps in Management Education: A Case Study of University of Management and Technology

    Science.gov (United States)

    Abdur-Raouf; Kalim, Rukhsana; Siddiqi, Ahmed F.

    2010-01-01

    This paper aims to identify the gaps in management education highlighted by 3 primary stakeholders: students, faculty and alumni. The study tries to address the issue of relevance and compatibility of management education and investigates areas of improvement perceived by respondents. The paper assumes that business departments of universities…

  15. Development of plant maintenance management system (pmms): a case study

    International Nuclear Information System (INIS)

    In large plant industry, it is not easy to maintain machine performance without using any method such as checklist system. Manual checklist is a common maintenance checklist used in industry. All machine, equipment and parts that need to be checked will be written down for the employee to do maintenance checks. Converting the manual checklist to the Plant Maintenance Management System (PMMS) can improve the way of employees work and make plant management easier. Therefore, a new system was designed to maintain the equipment so that the activities are more efficient and cost effective. The system consists of three frames that connect to each other. The frames divide to section, equipment and checklist. This system also builds to prevent data from arbitrarily changes. Only certain officers or staffs are permitted to make modifications to data. Using this system, a company can make the office environment a paperless environment

  16. Development of plant maintenance management system (pmms): a case study

    Science.gov (United States)

    Che Azhar, N. A.; Mansor, M. A.

    2013-12-01

    In large plant industry, it is not easy to maintain machine performance without using any method such as checklist system. Manual checklist is a common maintenance checklist used in industry. All machine, equipment and parts that need to be checked will be written down for the employee to do maintenance checks. Converting the manual checklist to the Plant Maintenance Management System (PMMS) can improve the way of employees work and make plant management easier. Therefore, a new system was designed to maintain the equipment so that the activities are more efficient and cost effective. The system consists of three frames that connect to each other. The frames divide to section, equipment and checklist. This system also builds to prevent data from arbitrarily changes. Only certain officers or staffs are permitted to make modifications to data. Using this system, a company can make the office environment a paperless environment.

  17. Training evaluation: a case study of training Iranian health managers

    Directory of Open Access Journals (Sweden)

    Butcher Christopher

    2009-03-01

    Full Text Available Abstract Background The Ministry of Health and Medical Education in the Islamic Republic of Iran has undertaken a reform of its health system, in which-lower level managers are given new roles and responsibilities in a decentralized system. To support these efforts, a United Kingdom-based university was contracted by the World Health Organization to design a series of courses for health managers and trainers. This process was also intended to develop the capacity of the National Public Health Management Centre in Tabriz, Iran, to enable it to organize relevant short courses in health management on a continuing basis. A total of seven short training courses were implemented, three in the United Kingdom and four in Tabriz, with 35 participants. A detailed evaluation of the courses was undertaken to guide future development of the training programmes. Methods The Kirkpatrick framework for evaluation of training was used to measure participants' reactions, learning, application to the job, and to a lesser extent, organizational impact. Particular emphasis was put on application of learning to the participants' job. A structured questionnaire was administered to 23 participants, out of 35, between one and 13 months after they had attended the courses. Respondents, like the training course participants, were predominantly from provincial universities, with both health system and academic responsibilities. Interviews with key informants and ex-trainees provided supplemental information, especially on organizational impact. Results Participants' preferred interactive methods for learning about health planning and management. They found the course content to be relevant, but with an overemphasis on theory compared to practical, locally-specific information. In terms of application of learning to their jobs, participants found specific information and skills to be most useful, such as health systems research and group work/problem solving. The least

  18. Knowledge Management Audit - a methodology and case study

    OpenAIRE

    Thomas Lauer; Mohan Tanniru

    2001-01-01

    The strategic importance of knowledge in today’s organisation has been discussed extensively and research has looked at various issues in developing knowledge management systems. Both the characterisation of knowledge and alternate models for understanding the acquisition and use of such knowledge have taken on significant prominence. This is due to the complexities associated with acquiring and representing knowledge, and the varied nature of its use in knowledge work. However, the role of ...

  19. Competencies that managers should possess - a case study at IPEN

    International Nuclear Information System (INIS)

    To guide human resources selection and development, organizations usually have a list of the competencies they consider crucial for the various segments of their endeavor. At IPEN, a R and D institute with graduate teaching (within USP framework) and some production facilities, the elaboration of a list of the highly appraised competencies for IPEN's managers become a research theme in itself. This work has produced: a methodology to generate, validate and recycle periodically the list and descriptions of managers' competencies; and the first version of the list. Delphi questionnaires were applied via web using 'Lime Survey', a freeware that enables import and export the data as csv files and has a simple and workable language for database access. The consistency of the numerical results, as well as the consensus preferences manifested by the sample is discussed in the paper. Also a segmentation and multivariate statistical analysis to reveal differences and similarities among the various subgroups of the sample is presented providing a lot of insightful information. The merit of structuring the pertinence of the competencies according to seven BNQA's criteria is discussed. Combining the manifested preference of the sample with a factor analysis to check the most significant loads in each construct a reduced set of competencies is proposed. This reduced set can be the base for IPEN's directors to select the crucial set of managers' competence. The methodology here explained can be used each two years to co-validate and update this reduced set. (author)

  20. Analysis of Relationship between Knowledge Management and Customer Relationship Management with Customer Knowledge Management (Case Study At Azaran Valve Co.)

    OpenAIRE

    Sayyed Mohsen Allameh; Arash Shahin; Babak Tabanifar

    2012-01-01

    Knowledge management (KM) and customer relationship management (CRM) are both emphasized on the allocation of resources to business supportive activities in order to gain competitive advantages.. Merging the two concepts of knowledge management and customer relationship management in customer knowledge management (CKM) model can promote the benefits of employing each of them and reduce the risk of implementation failure. This study sought to analyze the relationship between knowledge manageme...

  1. Water Resources Management in the Lerma-Chapala Basin, Mexico: A Case Study

    Science.gov (United States)

    Villamagna, Amy M.; Murphy, Brian R.

    2008-01-01

    Water resources have become an increasingly important topic of discussion in natural resources and environmental management courses. To address the need for more critical thinking in the classroom and to provide an active learning experience for undergraduate students, we present a case study based on water competition and management in the…

  2. Competencies that managers should possess - a case study at IPEN

    Energy Technology Data Exchange (ETDEWEB)

    Gimenes, Celso Huerta; Barroso, Antonio Carlos de Oliveira; Imakuma, Kengo [Instituto de Pesquisas Energeticas e Nucleares (IPEN/CNEN-SP), Sao Paulo, SP (Brazil)], e-mail: cgimenes@ipen.br, e-mail: barroso@ipen.br, e-mail: imakuma@ipen.br

    2009-07-01

    To guide human resources selection and development, organizations usually have a list of the competencies they consider crucial for the various segments of their endeavor. At IPEN, a R and D institute with graduate teaching (within USP framework) and some production facilities, the elaboration of a list of the highly appraised competencies for IPEN's managers become a research theme in itself. This work has produced: a methodology to generate, validate and recycle periodically the list and descriptions of managers' competencies; and the first version of the list. Delphi questionnaires were applied via web using 'Lime Survey', a freeware that enables import and export the data as csv files and has a simple and workable language for database access. The consistency of the numerical results, as well as the consensus preferences manifested by the sample is discussed in the paper. Also a segmentation and multivariate statistical analysis to reveal differences and similarities among the various subgroups of the sample is presented providing a lot of insightful information. The merit of structuring the pertinence of the competencies according to seven BNQA's criteria is discussed. Combining the manifested preference of the sample with a factor analysis to check the most significant loads in each construct a reduced set of competencies is proposed. This reduced set can be the base for IPEN's directors to select the crucial set of managers' competence. The methodology here explained can be used each two years to co-validate and update this reduced set. (author)

  3. Knowledge Management in start-up organisations: A case study

    OpenAIRE

    Pedersen, Geir Garmannvik

    2006-01-01

    KM is a very popular topic among researchers and management practitioners. Despite this, research on KM in the context of start-up companies is limited. This causes a problem since start-up firms have quite the opposite characteristics of Multi National Companies (MNCs), which most of the existing research is based on. Thus, one cannot automatically assume that the existing KM understanding is applicable in the context of start-up firms. However, practicing KM in a good way is equally importa...

  4. Case Studies

    International Nuclear Information System (INIS)

    Proven options available to Sri Lanka for large scale electricity generation in the future are coal-fired thermal, oil-fired thermal and Nuclear. Four case studies for groups participated are indicated. Case study for group 1 is comparison of the three options by taking into consideration the capital and recurrent expenditure involved. Environmental effects of the three options are also given. Case study for group 2 is economic comparison of three renewable energy based power generation system. Case study for group 3 is based on energy conservation, efficiency, improvement and demand management. Assuming that a continuous saving of 20 MW of demand from 1996 onwards is effective two projects are suggested to achieve this result. Case study for group 4 is a feasibility study for hydro power development of the Kukule Ganga (river) in Sri Lanka. Participants are required to evaluate one of the three optional development concepts which are technically feasible

  5. KNOWLEDGE MANAGEMENT via INFORMATION TECHNOLOGIES CASE STUDY QUALITY CONTROL PLANS IN SIEMENS A&D ET

    OpenAIRE

    MORALI, ASLI

    2006-01-01

    SUMMARY Title: Knowlege Management via Information Technologies, Case Study: Quality Control Plans In Siemens A&D ET Author: Asli Morali Supervisor: Anders Hederstierna Department: School of Management, Blekinge Institute of Technology Course: MBA thesis, 10 credits. Background and Problem Discussion: Efficient knowledge management becomes day by day a very critical issue for organizations by being considered as one of the most important competitive advantages. Globalization brings more c...

  6. Making things happen: the role of communication in strategic management A case study on banking industry.

    OpenAIRE

    Gutiérrez-García, E. (Elena); Sádaba, T. (Teresa)

    2012-01-01

    Financial institutions are the protagonists of the ongoing economic crisis. Recent financial scandals and dubious management have emerged while an intense debate on the responsibility of business has risen. In academia, the stakeholder management school has earned acceptance; and one question arises: is orderly, coherent management possible when executives embrace the demands of customers and other stakeholders? A case study from the banking sector would be of interest, in order to ascertain ...

  7. Weed management: a case study from north-west Pakistan

    International Nuclear Information System (INIS)

    Alien and exotic plant invasions are threatening the floral diversity around the globe and affect ecological processes. Weed invasion has been documented in North-West Pakistan. A total of 16 weeds were reported as invasive. These were Xanthium strumarium, Ipomoea eriocarpa, Alternanthera pungens, Trianthema portulacastrum, Tagetes minuta, Imperata cylindrica, Amaranthus hybridus subsp. hybridus, Robinia pseudo-acacia, Broussonetia papyrifera, Ailanthus altissima, Pistia stratiotes, Phragmites australis, Parthenium hysterophorus, Cannabis sativa, Galium aparine and Emex spinosus. Among these Robinia pseudo-acacia, Broussonetia papyrifera and Ailanthus altissima are trees and were purposely introduced as they later became invasive. They were aggressive in nature and replaced or suppressed the local vegetation. Their distribution, history of invasion and management has been discussed here. The behaviour and association of the 36 problem weeds with different crops has also been outlined as they perspired from the farmers. (author)

  8. Analysis of Relationship between Knowledge Management and Customer Relationship Management with Customer Knowledge Management (Case Study At Azaran Valve Co.

    Directory of Open Access Journals (Sweden)

    Sayyed Mohsen Allameh

    2012-10-01

    Full Text Available Knowledge management (KM and customer relationship management (CRM are both emphasized on the allocation of resources to business supportive activities in order to gain competitive advantages.. Merging the two concepts of knowledge management and customer relationship management in customer knowledge management (CKM model can promote the benefits of employing each of them and reduce the risk of implementation failure. This study sought to analyze the relationship between knowledge management and customer relationship management with customer knowledge management. The proposed research model has been provided using customer knowledge management literature. To test the model and the research assumptions, a closed response questionnaire was designed and distributed among managers and employees of Azaran Valve Co. After data collection, structural equation modeling was used to analysis and Cronbach's alpha coefficient was used to determine the reliability of the questionnaire. The results showed that knowledge management and customer relationship management both related to customer knowledge management directly and indirectly through channel management and interaction management.

  9. QUALITY MANAGEMENT OF BAKERY PRODUCTS: A CASE STUDY IN SC

    Directory of Open Access Journals (Sweden)

    Nicoleta- Luminiţa STRÂMBEANU RISTEA

    2013-01-01

    Full Text Available The paper aimed to present the benefits of implementing HACCP (Hazard Analysis and Critical Control Points to company S.C. "DOBRE AND SONS" S.R.L. Constanta, Romania. The data have been provided by the above mentioned manufacturer. The objectives of S.C. "DOBRE AND SONS" S.R.L. are protecting the health of the consumers of the products and their satisfaction regarding the consumption of products that are nutritional, tasty, fresh, free from microbiological, chemical and physical hazard, as well as possessing stable properties during the validity for consumption. In this respect, there has been implemented and maintained an integrated management system of food quality and safety according to SR EN ISO 9001:2008, SR EN ISO 22000:2005 and according to IFS standard, version 5/2007, which consists of determining the potential biological, chemical and physical hazards that might affect the safety of bread and bakery products, or the health of the consumer. HACCP team is analyzing hazard using one of the recommended techniques: brainstorming or the cause - effect diagram. In conclusion, the company S.C. "DOBRE AND SONS" S.R.L. Constanta, Romania provides awareness and employee involvement at all levels in achieving the appointed objectives.

  10. Turning Risks into Opportunities in Contract Management: A Case Study in the Health Care Industry

    Directory of Open Access Journals (Sweden)

    Elizabeth McVicker

    2011-01-01

    Full Text Available Problem statement: This case study presented students with a situation based in the healthcare industry, highlighting the importance of contract review, clear communications and interestbased negotiations in order to avoid the costly consequences that could be associated with contract related disputes. The case allowed students to understand how clearly written contracts play a deciding role in the success of business partnerships. Students practiced negotiation skills while discussing the performance clauses of the contract and considering effective amendments to that contract with the purpose of extending a business relationship. Approach: The author interviewed a project manager working for a preferred implementation vendor which had a contract with a large hospital provider in Colorado and California. The purpose of the interview and the case study focused on contract law, contract management, enterprise risk management and negotiation skills. The case study is based on class room use with practical, real-life contract management scenarios. Results: The team projects submitted for this case study in case management highlighted the receptivity of students in understanding the benefit of preserving business relationships, avoiding litigation and carefully wording the specifics of complex contracts. The students excelled in practicing interest-based bargaining skills and writing contract amendments that reflected the specifics of the complex contract problem presented. Conclusion/Recommendations: Case studies focused on real business situations resonate well with upper division students in business law classes; the complexities of the situations and of the contract language did not deter students from brainstorming solutions to the problems presented and in writing amendments to the contract such that the business relationship was preserved. The results of the students’ work on this case study problem were presented to the

  11. Origins, Consequences, and Management of Countertransference: A Case Study

    Science.gov (United States)

    Rosenberger, Eric W.; Hayes, Jeffrey A.

    2002-01-01

    Insight into the construct of countertransference may be gained by studying the relationships among its constituents. Toward that end, a single therapy dyad was analyzed for 13 sessions. Client verbalizations predicted to trigger countertransference reactions were studied in relation to their possible consequences, and the potential mitigating…

  12. Case study to evaluate a standing table for managing constipation.

    Science.gov (United States)

    Hoenig, H; Murphy, T; Galbraith, J; Zolkewitz, M

    2001-01-01

    Standing devices have been advocated as a potentially beneficial treatment for constipation in persons with spinal cord injury (SCI); however, definitive data are lacking. A case of a patient who requested a standing table to treat chronic constipation is presented as an illustration of a method to address this problem on an individual patient level. The patient was a 62-year-old male with T12-L1 ASIA B paraplegia who was injured in 1965. The patient was on chronic narcotics for severe, nonoperable shoulder pain. His bowel program had been inadequate to prevent impactions. A systematic approach was used to measure the effects of a standing table on frequency of bowel movements (BMs) and on length of bowel care episodes. There was a significant (p < 0.05) increase in frequency of BMs and a decrease in bowel care time with the use of the standing table 5 times/week versus baseline. For this patient, the use of the standing table was a clinically useful addition to his bowel care program. PMID:12035465

  13. Evaluating Electronic Customer Relationship Management Performance: Case Studies from Persian Automotive and Computer Industry

    OpenAIRE

    Safari, Narges; Safari, Fariba; Olesen, Karin; Shahmehr, Fatemeh

    2016-01-01

    This research paper investigates the influence of industry on electronic customer relationship management (e-CRM) performance. A case study approach with two cases was applied to evaluate the influence of e-CRM on customer behavioral and attitudinal loyalty along with customer pyramid. The cases covered two industries consisting of computer and automotive industries. For investigating customer behavioral loyalty and customer pyramid companies database were computed while for examining custome...

  14. WEEE management using LCA methodology : the fridge case study

    OpenAIRE

    Belboom, Sandra; Renzoni, Roberto; Deleu, Xavier; Digneffe, Jean-Marc; Léonard, Angélique

    2011-01-01

    This study is based on WEEE life cycle assessment and more particularly on treatment and valorization of fridges and freezers. Two scenarios were envisaged: situation before fridge collect and the Belgian current situation where all national fridges are treated in Liège. Results of this study prove the importance of collecting and valorizing fridges especially for old fridges containing refrigerant banned by the Montreal Protocol. Recovery and incineration of the pollutants permit to reduce c...

  15. Disaster Case Management

    Data.gov (United States)

    U.S. Department of Health & Human Services — The Disaster Case Management Program (DCM) is a time-limited process that involves a partnership between a case manager and a disaster survivor (also known as a...

  16. Order Management in Supply Chain: A Case Study in Automotive Companies

    Directory of Open Access Journals (Sweden)

    Malihe Manzouri

    2011-01-01

    Full Text Available Problem statement: Predicting customer's future orders has an essential role in planning appropriate strategy in a Supply Chain Management (SCM implementation. Purpose of this study is to identify how predicting future orders can facilitate managing activities across companies. Approach: A case study conducted in four Iranian automotive organisations to understand the actual results of order prediction in managing organisational processes. Results: Results of case study highlighted that more than 86% of activities completed before actual orders were received in these organisations. Conclusion: The findings show the high level of order management in these organisations which are the results of accessing to the right and timely information. This study would give invaluable information to all researchers who investigate the impact of order prediction in fulfilling organisational activities.

  17. Solid waste management : a case study of National Refinery Limited

    International Nuclear Information System (INIS)

    A study was conducted to quantify and classify the waste generated at the National Refinery Limited (NRL). This refinery, located in Karachi, Pakistan, produces naphtha, motor gasoline, diesel, kerosene and lubricating oils and much more. Various units such as crude oil storage, thermal cracking, catalytic cracking and others were surveyed to assess the source and nature of the pollution. It was found that the major contributor to air pollution was the sulfur released through the burning of fuel oil during day-to-day operations. It was determined that approximately 2000 metric tons of solid waste were produced each day, along with 0.55 million gallons of waste water. In addition, sulfur, carbon dioxide, carbon monoxide and nitrogen dioxide were also released in the atmosphere. The solid waste was composed of municipal waste, sludges from the API and other discarded materials. The authors then proceeded to determine the heavy metals contents in samples obtained from combined sludge dumping areas on the premises. The sludges contained sulfur (0-1.26 wt per cent), lead (0-0.156 wt per cent), iron (0.01-3.4 wt per cent), chromium (0-0.159 per cent), copper (0-0.05 wt per cent), cadmium (0-0.0034 wt per cent), nickel (0-0.168 wt per cent), and manganese (0.0015-0.0776 wt per cent). It was recommended that hazardous and non-hazardous wastes be segregated, that a separate feasibility study be undertaken to determine the best possible course of action to dispose of solid waste, and that government guidelines be established on the same topic. 5 refs., 4 tabs

  18. Gendered Processes in Self-Managing Teams: A Multiple Case Study

    OpenAIRE

    Ollilainen, Anne Marjukka

    1999-01-01

    This study examines how gender as a socio-cultural construction factors in the currently occurring change from a bureaucratic work organization to more interactive and team-based structures. Informed by Joan Ackerâ s theory of gendered organization, I identify processes that produce and reproduce gendered relationships of domination and subordination in self-managing teams, despite the premise that self-managing teams foster more egalitarian workplace relations. In a multiple case study, us...

  19. The Chang Management Strategies and Processes for Successful ERP Implementation-A Case Study of MADAR

    Directory of Open Access Journals (Sweden)

    Hala M Al-Shamlan

    2011-03-01

    Full Text Available Top management usually faces an unexpected attitude from potential users during implementing an enterprise resource planning (ERP system. For one reason or another, they resist the implementation process and may cause the failure of ERP system. Therefore, top management should be deal with this problem using effective change management strategies and processes. In this paper, we discuss the successful change management strategies and processes in literature. A case study of MADAR has been presented to discover the strategies and processes used for the successful enterprise system.

  20. Accelerating experience : utility sector case studies in training and knowledge management

    Energy Technology Data Exchange (ETDEWEB)

    Trudel-Ferrari, C.C. [Kinectrics Inc., Toronto, ON (Canada)

    2010-07-01

    This paper discussed the development of effective training and knowledge management systems for recently hired personnel in electric utilities. Case studies of best practices from electric utilities in Ontario, consultants, and universities were used to develop an overview of current training practices. Methods of identifying, attracting, and recruiting personnel were presented and knowledge management and mentoring programs were discussed. The use of training programs in developing knowledge databases was also evaluated. Knowledge management formats included qualification training; simulation training; knowledge transfer; and curriculum development. Human resources, revenue, and management issues currently challenging electric utilities were discussed along with various new training practices. 2 refs., 3 tabs., 2 figs.

  1. Historical ecology provides new insights for ecosystem management: Eastern Baltic cod case study

    DEFF Research Database (Denmark)

    MacKenzie, Brian; Ojaveer, Henn; Eero, Margit

    2011-01-01

    A recent historical marine ecological case study (cod in the eastern Baltic Sea) is used to show how long-term data and knowledge of fluctuations can contribute to revisions of fishery management policy. The case study first developed new longer analytical time series of spawner biomass and recru......A recent historical marine ecological case study (cod in the eastern Baltic Sea) is used to show how long-term data and knowledge of fluctuations can contribute to revisions of fishery management policy. The case study first developed new longer analytical time series of spawner biomass...... and recruitment back to the 1920s, which extended knowledge of population dynamics into a time period when ecosystem state was characterized by temporally varying combinations of exploitation, climate-hydrographic conditions, marine mammal predation and eutrophication. Recovery of spatially resolved historical...

  2. The assessment and management of pain in an orthopaedic out-patient setting: A case study.

    Science.gov (United States)

    Hall, Gillian; Gregory, Julie

    2016-08-01

    The management of pain is an important aspect of an orthopaedic nurse's role. The aim of this paper is to use an individual case study to demonstrate the role of an out-patient orthopaedic nurse in the identification, assessment and management of pain. This paper describes how pain was identified and managed for a patient in the orthopaedic outpatient department, highlighting that pain and its management are not isolated to the in-patient setting. The case study illustrates the importance of recognising pain and taking into account the numerous factors that can influence pain perception. The assessment of an individual patient's pain led to obtaining help from the Acute Pain Team which led to improvement in the patient's pain management and quality of life. The nursing team reflected and discussed the issues identified by this case study which led to changes in practice being introduced. This has resulted in an increased knowledge of and confidence in pain management within the nursing team and development and improvement of pain management practice within the orthopaedic out-patient department. PMID:26711709

  3. The IT Impact in Management Decision Making in Romanian Companies: A Case Study

    Directory of Open Access Journals (Sweden)

    Cornelia NOVAC-UDUDEC

    2015-05-01

    Full Text Available The aim of this paper is to present a case study regarding the information technologies impact in decision making process on the management of some Romanian companies. The main parameters which can define the IT impact were established. The results of investigation and the most important correlations between the monitored parameters are also presented. At the end of the paper there are the conclusions on the impact of information technologies obtained from the case study.

  4. Managing the evolution of coopetition dynamics : a longitudinal case study on the french grain merchants industry

    OpenAIRE

    Hannachi, Mourad; Coleno, Francois-Christophe

    2015-01-01

    The coopetition literature argues that coopetition is a dynamic relation that evolves over time but there is a gap when it comes to the understanding of this evolution. The aim of this paper is to investigate, via longitudinal cases studies, the evolution of coopetition relationships and its management at the inter-organizational level. Through multiple cases studies in the same industry (the French grain merchants industry), we reveal the existence of two differing states of the processes...

  5. Quality management framework for cooperation with suppliers: A case study for an IT & security company

    OpenAIRE

    Rosenvall, Maria

    2016-01-01

    Objectives of the Study The objective of this study is to research what are the factors that enhance the quality of the product and the process of the cooperation with suppliers. The goal of the thesis is to propose a quality management framework for cooperation with suppliers for the case company's quality department. The case company is working in the IT and security sector, so there is a high demand for reliable products and fulfillment of strict international and national regulations....

  6. Transformational Leadership and Professionals' Willingness to Change : A Multiple Case Study in Project Management Organisations

    NARCIS (Netherlands)

    Stoffers, J.; Mordant-Dols, A.

    2015-01-01

    Professionals' willingness to change is a necessity for successful implementation of changes in the organisation. This study focused on the influence of a transformational leadership style on professionals' willingness to change. This multiple case study was performed in three project management org

  7. A Case Study of Knowledge Management in the "Back Office" of Two English Football Clubs

    Science.gov (United States)

    Doloriert, Clair; Whitworth, Kieran

    2011-01-01

    Purpose: This study aims to explore knowledge management (KM) practice in the "back office" of two English football clubs. Design/methodology/approach: The paper takes the form of a comparative case study of two medium-sized businesses using multi-method data including unstructured interviews, structured questionnaires and document analysis. Data…

  8. Operations Management And Leadership; A Case-Study Of Implementation of Centralized Back Office Activities

    OpenAIRE

    Camelia Cojocaru; Silviu Cojocaru

    2013-01-01

    The concept of leadership is extremely complex and very often, there is a confusion between leadership and management. Although people are using these words interchangeably, they play very different, but still essential, roles. This paper aims to present a case study regarding an implementation project in banking back-office activities, in order to prove the importance of managing correct the back-office resources, but in the same time the need for a vision that would lead the people toward t...

  9. Construction waste management based on industrial management models: a Swedish case study

    OpenAIRE

    Stenis, Jan

    2005-01-01

    This paper describes a methodology for estimating the true internal costs of construction waste, aimed at promoting environmentally friendly waste management. The study employs cost-benefit analysis, contribution margin analysis, the polluter-pays principle and a mathematical model: the model for Efficient Use of Resources for Optimal Production Economy (EUROPE), which has been introduced previously by the author for assigning industrial costs to waste. The calculations are performed on const...

  10. Post-closing integration of management accounting in mergers and acquisitions: A case study from steel industry

    OpenAIRE

    Vetoniemi, Laura

    2016-01-01

    This study aims at explaining the importance of the post-closing integration of management accounting in a merger and acquisition context. The study is a case study conducted in a case company that has recently experienced a merger and acquisition and faced challenges in the integration of management accounting. The case company is a steel manufacturer. The study explains the three roles of management accounting in integration: the strategic role, the operational role and the organizational b...

  11. How Multilevel Societal Learning Processes Facilitate Transformative Change: A Comparative Case Study Analysis on Flood Management

    Directory of Open Access Journals (Sweden)

    Claudia Pahl-Wostl

    2013-12-01

    Full Text Available Sustainable resources management requires a major transformation of existing resource governance and management systems. These have evolved over a long time under an unsustainable management paradigm, e.g., the transformation from the traditionally prevailing technocratic flood protection toward the holistic integrated flood management approach. We analyzed such transformative changes using three case studies in Europe with a long history of severe flooding: the Hungarian Tisza and the German and Dutch Rhine. A framework based on societal learning and on an evolutionary understanding of societal change was applied to identify drivers and barriers for change. Results confirmed the importance of informal learning and actor networks and their connection to formal policy processes. Enhancing a society's capacity to adapt is a long-term process that evolves over decades, and in this case, was punctuated by disastrous flood events that promoted windows of opportunity for change.

  12. Strategic planning for waste management: A case study of Shiraz waste management

    Directory of Open Access Journals (Sweden)

    Ali Zangi Abadi

    2012-08-01

    Full Text Available These days, there are several reports indicating on reduction on renewable resources. On the other hand, there is an increase on the population, which increases production of garbage in the world. With limitation on governmental budget, there is growing concern on having efficient strategic planning for waste management. The proposed study of this paper performs a SWOT analysis to find all strength, weakness, opportunities as well as possible threats associated with waste management organization located in city of Shiraz, located in south west of Iran. Based on the results, appropriated locating strategies for burying garbage, training and increasing awareness regarding production and collection, attracting foreign investment in the field of recycling garbage, reconsidering environmental rules and burying garbage and its separation standards are the most important strategies.

  13. Life Cycle Perspective of R&D Investment Management: Case Study Approach

    OpenAIRE

    Kubáňková, Marie; Hyršlová, Jaroslava

    2014-01-01

    The management of R&D activities has become popular among researchers. The need for changes in R&D organization and financial support brings new decision-making issues for the R&D manager. Life cycle concepts help to manage R&D in the whole perspective. The aim of this paper was to examine the life cycle costing for R&D investment appraisal. A case study was realised in a private SME company for the R&D project of the bumblebee laboratory production. The analysis showed the possibility of usi...

  14. A Case Study of Conflict in an Educational Workplace: Managing Personal and Cultural Differences

    Science.gov (United States)

    Torpey, Michael John

    2006-01-01

    This article is about conflict in an educational workplace setting. It reports on a case study investigating the emergence, development, and management of conflict among diverse native English speakers working as language instructors within a Japanese university. The example of conflict presented, which deals with divergent assumptions about the…

  15. Integrated Project Management: A Case Study in Integrating Cost, Schedule, Technical, and Risk Areas

    Science.gov (United States)

    Smith, Greg

    2004-01-01

    This viewgraph presentation describes a case study as a model for integrated project management. The ISS Program Office (ISSPO) developed replacement fluid filtration cartridges in house for the International Space Station (ISS). The presentation includes a step-by-step procedure and organizational charts for how the fluid filtration problem was approached.

  16. Implementing a Quality Management Framework in a Higher Education Organisation: A Case Study

    Science.gov (United States)

    O'Mahony, Kim; Garavan, Thomas N.

    2012-01-01

    Purpose: This paper aims to report and analyse the lessons learned from a case study on the implementation of a quality management system within an IT Division in a higher education (HE) organisation. Design/methodology/approach: The paper is based on a review of the relevant literatures and the use of primary sources such as document analysis,…

  17. Case Studies, Ethics, Philosophy and Liberal Learning for the Management Profession

    DEFF Research Database (Denmark)

    Rendtorff, Jacob Dahl

    2015-01-01

    on philosophy of management contributes to putting into practice the Carnegie Foundation report Rethinking Undergraduate Education: Liberal Learning for the Profession. This approach is both inductive and deductive and very different from a soft Socratic approach to case studies such as the one often used...

  18. Data Mining in Course Management Systems: Moodle Case Study and Tutorial

    Science.gov (United States)

    Romero, Cristobal; Ventura, Sebastian; Garcia, Enrique

    2008-01-01

    Educational data mining is an emerging discipline, concerned with developing methods for exploring the unique types of data that come from the educational context. This work is a survey of the specific application of data mining in learning management systems and a case study tutorial with the Moodle system. Our objective is to introduce it both…

  19. THE EFFECTS OF CULTURE ON KNOWLEDGE MANAGEMENT PRACTICE: A QUALITATIVE CASE STUDY OF MSC STATUS COMPANIES

    Directory of Open Access Journals (Sweden)

    Charmaine Ryan

    2006-01-01

    Full Text Available Knowledge is recognised as being an important asset in organisations these days. Despite this, many organisations are not doing enough to effectively manage this important asset for its competitive advantage. In response to this, knowledge management which is defined as a process that effectively creates, captures, shares and uses organisation-wide knowledge to improve the organisation’s performance was conceived and has since gained widespread acceptance the world over. Despite its widespread acceptance, little is known about the current levels of knowledge management within the Malaysian context, in particular amongst the Multimedia Super Corridor (MSC status companies in Malaysia. Furthermore, the extent to which cultural factors impact upon knowledge management practice in these companies is not known. This study investigated the various cultural factors (collaboration, mutual trust, leadership and incentives/rewards using a multiple case study approach operating within a critical realism research paradigm and found that these factors have impact on the level of knowledge management practice. The study also established that cultural factors do play an important role in facilitating knowledge management practice in these MSC status companies in Malaysia. It was found that collaboration, mutual trust, leadership, kiasu-ism and incentives/rewards have significant impact on the level of knowledge management practice. In view of the findings of this study, it is suggested that the relevant authorities pay adequate attention on these cultural factors to ensure that the knowledge management initiatives undertaken by Malaysian companies are effectively deployed.

  20. WHAT IS THE USE OF A SINGLE-CASE STUDY IN MANAGEMENT RESEARCH?

    Directory of Open Access Journals (Sweden)

    Fábio Luiz Mariotto

    2014-06-01

    Full Text Available The purpose of this article is to present a defense of the use of single case studies in management research. The defense is necessary because this type of research has been relegated to a secondary role, or even rejected, by many researchers, who consider it unscientific. Evidence of this low status is the fact that most reputable academic journals in management publish few articles based on single-case studies. In this paper, we examine in detail the objections to the use of such cases in management research. We show the efforts made by some researchers to answer these objections and we show quality criteria for research that are alternatives to the criteria used in the so-called “scientific method.” Our analysis suggests that a better understanding – by researchers with different methodological preferences – of the arguments for each particular use of the single-case study as a research method would allow a better dialogue between researchers and benefit management research as a whole.

  1. Cultural Awareness, a Form of Risk Management in International Business: Case Study of China

    OpenAIRE

    Fadun Solomon Olajide

    2014-01-01

    Mutual awareness of cultural references is essential in international business as levels of formality vary greatly among cultures. The emergence of capitalism into China induces international firms¡¯ investment in the country. This resulted to creation of a production base to explore the inexpensive factors of production, particularly low-cost labour. The study examines cultural awareness as a form of risk management in international business, using China as a case study. The study uses ¡®XYZ...

  2. PROJECT MANAGEMENT AS A TOOL FOR THE SUCCESS OF THE ENTERPRISE: A CASE STUDY

    Directory of Open Access Journals (Sweden)

    IGOR ANDRÉ RODRIGUES PIOVEZAM

    2012-07-01

    Full Text Available This article presents a case study of a project already running, in order to identify and analyze the strengths and weaknesses in project management suggesting possible improvements in accordance with best practices recommended by the PMI (Project Management Institute. The case study was conducted on an enterprise run by a provider of engineering services, specializing in metal building roof systems and sheds light. The project, done in the Midwest, has a total area of 18,523.40 square meters and its roof structure weighs 251.60 tons. The methodology applied research literature and documents. As a result of this study presents some percentage of deviation. The absence of a methodology in managing time and non-use of historical records has resulted in a deviation of 67% within manufacturing of metal structures. This delay has impacted the cost of installation and equipment which looked at 239%. Sending material fractionated the work to meet deadlines led to a deviation from 368% of the cost of shipping. It was concluded that for the success of the enterprise is evident the importance of a project plan developed with quality and application of project management tools to assist in conducting the project. It is hoped that the article can contribute to the development of knowledge in project management for organizations that accept the challenge of changes in its organizational structure and its management methods.

  3. A study on effects of knowledge management on organizational entrepreneurship: A case study of educational system

    Directory of Open Access Journals (Sweden)

    Naser Azad

    2012-09-01

    Full Text Available Knowledge management plays an important role in business development specially in educational system. The proposed study designs and distributes a questionnaire among experts who are involved in education systems in province of Tehran, Iran. The population of this survey includes 1680 people who are enrolled in administration levels of this province and using a simple sapling technique is calculated as 313. The questionnaire consists of 30 questions in Likert scale and there are six categories for the proposed study of this paper including the concept of knowledge, management, knowledge tools, knowledge measurement, change management, knowledge content. We have used LISREL software package to find the relationship between entrepreneurship and knowledge management components. Based on the results of this survey, knowledge content is number one priority followed by knowledge tools and concept of knowledge. The other factors including management, knowledge measurement and change management are in lower levels of importance.

  4. Forest fire management to avoid unintended consequences: a case study of Portugal using system dynamics.

    Science.gov (United States)

    Collins, Ross D; de Neufville, Richard; Claro, João; Oliveira, Tiago; Pacheco, Abílio P

    2013-11-30

    Forest fires are a serious management challenge in many regions, complicating the appropriate allocation to suppression and prevention efforts. Using a System Dynamics (SD) model, this paper explores how interactions between physical and political systems in forest fire management impact the effectiveness of different allocations. A core issue is that apparently sound management can have unintended consequences. An instinctive management response to periods of worsening fire severity is to increase fire suppression capacity, an approach with immediate appeal as it directly treats the symptom of devastating fires and appeases the public. However, the SD analysis indicates that a policy emphasizing suppression can degrade the long-run effectiveness of forest fire management. By crowding out efforts to preventative fuel removal, it exacerbates fuel loads and leads to greater fires, which further balloon suppression budgets. The business management literature refers to this problem as the firefighting trap, wherein focus on fixing problems diverts attention from preventing them, and thus leads to inferior outcomes. The paper illustrates these phenomena through a case study of Portugal, showing that a balanced approach to suppression and prevention efforts can mitigate the self-reinforcing consequences of this trap, and better manage long-term fire damages. These insights can help policymakers and fire managers better appreciate the interconnected systems in which their authorities reside and the dynamics that may undermine seemingly rational management decisions. PMID:24036501

  5. Forest fire management to avoid unintended consequences: a case study of Portugal using system dynamics.

    Science.gov (United States)

    Collins, Ross D; de Neufville, Richard; Claro, João; Oliveira, Tiago; Pacheco, Abílio P

    2013-11-30

    Forest fires are a serious management challenge in many regions, complicating the appropriate allocation to suppression and prevention efforts. Using a System Dynamics (SD) model, this paper explores how interactions between physical and political systems in forest fire management impact the effectiveness of different allocations. A core issue is that apparently sound management can have unintended consequences. An instinctive management response to periods of worsening fire severity is to increase fire suppression capacity, an approach with immediate appeal as it directly treats the symptom of devastating fires and appeases the public. However, the SD analysis indicates that a policy emphasizing suppression can degrade the long-run effectiveness of forest fire management. By crowding out efforts to preventative fuel removal, it exacerbates fuel loads and leads to greater fires, which further balloon suppression budgets. The business management literature refers to this problem as the firefighting trap, wherein focus on fixing problems diverts attention from preventing them, and thus leads to inferior outcomes. The paper illustrates these phenomena through a case study of Portugal, showing that a balanced approach to suppression and prevention efforts can mitigate the self-reinforcing consequences of this trap, and better manage long-term fire damages. These insights can help policymakers and fire managers better appreciate the interconnected systems in which their authorities reside and the dynamics that may undermine seemingly rational management decisions.

  6. MANAGEMENT PRACTICES AND INFLUENCES ON IT ARCHITECTURE DECISIONS: A CASE STUDY IN A TELECOM COMPANY

    Directory of Open Access Journals (Sweden)

    Chen Wen Hsing

    2012-12-01

    Full Text Available The study aims to analyze the IT architecture management practices associated with their degree of maturity and the influence of institutional and strategic factors on the decisions involved through a case study in a large telecom organization. The case study allowed us to identify practices that led the company to its current stage of maturity and identify practices that can lead the company to the next stage. The strategic influence was mentioned by most respondents and the institutional influence was present in decisions related to innovation and those dealing with a higher level of uncertainties.

  7. Practical and effective management of libraries integrating case studies, general management theory and self-understanding

    CERN Document Server

    Moniz, Jr, Richard

    2010-01-01

    Aimed at library science students and librarians with newly assigned administrative duties the book is about improving one's thinking and decision making in a role as a library manager. Most librarians get very little exposure to management issues prior to finding themselves in a management role. Furthermore, most library science students do not expect that they will need to understand management yet they quickly find that there is a need to understand this perspective to be effective at almost any library job. Effective library management is about having some tools to make decisions (such as

  8. Transformational Leadership and Professionals' Willingness to Change: A Multiple Case Study in Project Management Organisations

    OpenAIRE

    Stoffers, J; Mordant-Dols, A.

    2015-01-01

    Professionals' willingness to change is a necessity for successful implementation of changes in the organisation. This study focused on the influence of a transformational leadership style on professionals' willingness to change. This multiple case study was performed in three project management organisations that had recently implemented a new business information system. The research data were obtained through both qualitative and quantitative data collection. The qualitative investigation ...

  9. Human Resource Management: A Case Study of the Air Traffic Controller Strike in 1981

    Institute of Scientific and Technical Information of China (English)

    GAI Ke-ke; PAN Jing

    2009-01-01

    The article discusses several hemispheres of human resource management based on a typical case review. The study presents the main problems of the case from both employees and organizations; the issued problems involve compensa- tions and benefits, restructuring, job design, and training. Based on the analysis of the ease, two alternative solutions state that the potential routes for the organizations to avoid serious negative results. The study intreduces a number of recommen- dations that can be used as a reference for other organizations to avoid similar risks.

  10. Safety Management. An Introduction to a Frame of Reference Exemplified with Case Studies from Non-Nuclear Contexts

    International Nuclear Information System (INIS)

    A systems perspective on safety management is introduced followed by two briefly presented case studies of safety management in non-nuclear contexts. The first study concerns a car manufacturer and the second study a road traffic tunnel system. The risks of a car accident in the first case study are evident. The great exposure generates many incidents and accidents. In the second study, the rather low traffic intensity through the tunnel produces few incidents and accidents and only a few fatal accidents over the years. Yet, the risk of the individual traveler is much greater in the tunnel than on the average road. The case studies are presented in a systems perspective with emphasis on information feedback about the risks of the systems. The first case study illustrates high quality safety management, while the second case study shows many weaknesses of the safety management in the tunnel system. Some differences in safety management between the case studies are noted. The last part of the study presents an organizational perspective on safety management and offers alternative theoretical perspectives on the concept of safety management. The report shows that further studies are needed both (1) to develop a frame of reference for describing safety management across industries and activities and (2) to collect data illustrating of good and poor safety management. Then, the results can be used to strengthen and/or improving safety management in the nuclear power industry and its regulators

  11. Safety Management. An Introduction to a Frame of Reference Exemplified with Case Studies from Non-Nuclear Contexts

    Energy Technology Data Exchange (ETDEWEB)

    Svensson, Ola (Risk Analysis, Social and Decision Research Unit, Dept. of Psychology, Stockholm Univ., Stockholm (Sweden)); Salo, Ilkka (Dept. of Psychology, Lund Univ., Lund (Sweden))

    2004-11-15

    A systems perspective on safety management is introduced followed by two briefly presented case studies of safety management in non-nuclear contexts. The first study concerns a car manufacturer and the second study a road traffic tunnel system. The risks of a car accident in the first case study are evident. The great exposure generates many incidents and accidents. In the second study, the rather low traffic intensity through the tunnel produces few incidents and accidents and only a few fatal accidents over the years. Yet, the risk of the individual traveler is much greater in the tunnel than on the average road. The case studies are presented in a systems perspective with emphasis on information feedback about the risks of the systems. The first case study illustrates high quality safety management, while the second case study shows many weaknesses of the safety management in the tunnel system. Some differences in safety management between the case studies are noted. The last part of the study presents an organizational perspective on safety management and offers alternative theoretical perspectives on the concept of safety management. The report shows that further studies are needed both (1) to develop a frame of reference for describing safety management across industries and activities and (2) to collect data illustrating of good and poor safety management. Then, the results can be used to strengthen and/or improving safety management in the nuclear power industry and its regulators

  12. The Role of Empowering Village Managers in Tourism Industry: A Case Study of Bojnord Villages

    Directory of Open Access Journals (Sweden)

    Hamid Jafari

    2013-08-01

    Full Text Available The present study entitled ‘The Role of Empowering Village Managers in Tourism Industry: A Case Study of Bojnord Villages’ aimed at investigating and analyzing the village managers and councils’ performance. The main question to be scrutinized was “Does empowering village managers play an effective role in developing tourism industry?” To answer the question, the following hypothesis was formulated: “Empowering village managers is essential in developing tourism industry.” The instrument was a questionnaire whose validity was determined through Delphi and whose reliability through Chronbach’s Alpha. The population of the study was composed of rural people of Bojnord chosen from 223 villages with an entire population of 158,665 people. The sampling method was multi-cluster sampling. These villages were chosen from among those that enjoyed tourist attractions and empowering village managers which could potentially gain benefits from the results of the present study. Thus the two axes of tourism including 20 villages with a population of 21,516 people were chosen as the sample population from which the subjects of the study were randomly selected. To determine the sample population, the researcher applied Morgan scale where 52 rural managers were sampled out to take the questionnaires. Having been collected and processed, the data were analyzed through SPSS and Spearman Ranking Correlations. The results revealed that there was a significant relationship between empowering village managers and tourism industry development. Based on the results, the most important problems of the managers in tourism industry development were their lack of knowledge, financial resource deficiency, and the absence of new technology. To solve the problems requires the manager cooperation and government’s support in all the grounds of development.

  13. INVENTORY MANAGEMENT AND LEAN MANUFACTURING: A CASE STUDY IN A METALLURGICAL COMPANY

    Directory of Open Access Journals (Sweden)

    Ricardo Aurélio Quinhões Pinto

    2015-04-01

    Full Text Available This research aims to analyze the impact of the lean philosophy applied to inventory management as differential competitive performance in a metallurgical company and at the same time, establish parameters for comparison with the old management model, the Theory of Constraints. This is a descriptive case study, ex-post facto and sectional time. The first stage consisted of an exploratory survey and questionnaires. To collect data, personal interviews with managers in the areas of logistics, operations and employees on the shop floor were performed. As a result, it was observed that after the implementation of lean philosophy, the company achieved greater interactivity in information management between internal and external factors, which allowed the reduction of production costs, improved product quality disposing of large stocks security without compromising the level of service offered to the customer.

  14. PROJECT MANAGEMENT OFFICE – LINK BETWEEN ORGANIZATIONAL STRATEGIC AND OPERATIONAL: A CASE STUDY

    Directory of Open Access Journals (Sweden)

    Mario Manzini Cianfanelli

    2014-12-01

    Full Text Available The objective of this work is to demonstrate the organizational integration achieved through the implementation of a project management office (PMO, created to combat the loss of water distribution in one of the business units of Basic Sanitation Company of the State of São Paulo – Sabesp. The methodology used to achieve this goal was the study of a single case in which the information was obtained through documentary research and semi-structured interviews. The results showed how this integration was achieved with the adoption of a standard methodology in project management, control based on information technology and the spread of the organization's strategy in the sectors below. This work concluded that with this implantation of the project management office it was possible to improve the planning and the control of the activities of the projects through a pattern methodology in managing projects that gave possibilities to create a new culture focusing in solving problems.

  15. THE PROCESS OF WASTE MANAGEMENT IN POST-CONSUMER PACKAGING: CASE STUDY MCDONALD'S

    Directory of Open Access Journals (Sweden)

    Robson dos Santos

    2013-09-01

    Full Text Available This research considers the increasing concern of society in general environmental issues, shows the importance of an Environmental Management System to improve the image of a company towards society in which it is embedded. Shows that proper waste management can result in financial and environmental benefits for companies that practice. To address the practical issues of the theme, was chosen the company McDonald's, as a service company fast food, that have a quantity of waste, and creates conditions for application of the techniques of environmental management in this sector. Thus, this article aims to demonstrate through case study and descriptive research, the commitment that this large network of fast-food has with the preservation of the environment through its waste management and investments in economic, social and environmental the country.

  16. Comparing multipurpose forest management with timber management, incorporating timber, carbon and oxygen values: A case study

    OpenAIRE

    BAŞKENT, Emin Zeki; Keleş, Sedat; Yolasığmaz, Hacı Ahmet

    2008-01-01

    This paper comparatively examines two forest management planning approaches: multipurpose forest management and traditional timber management, with carbon, timber and oxygen production objectives in mind. The effects of both approaches on carbon and oxygen values were estimated with an oxygen and carbon flow matrix, while timber production was modelled through a growth and yield model. The estimated values were simultaneously integrated into a linear programming model developed fo...

  17. The Role of Knowledge Management in Higher Education Institutions: A Case Study from Tanzania

    Directory of Open Access Journals (Sweden)

    George Lawrence Kinyata

    2014-06-01

    Full Text Available The aim of the paper was to investigate the role of knowledge management in higher education institutions. The case study was based on the Stefano Moshi Memorial University College (SMMUCo. The study relied on both secondary and primary data; primary data was obtained mainly through a questionnaire, observations, as well as short interviews/discussions with students and lecturers, since the researcher is a lecturer at SMMUCo. The findings show that the current University website and the general state of IT infrastructure is not adequate in supporting the knowledge management activities, for example both students and lecturers pointed out a lack of an information system where they could login to access specific information (e.g. individual course results, lecture notes, news bulletins and updates from the management. The paper concludes by highlighting the development of the knowledge management model, which SMMUCo could implement in order to achieve effective knowledge management. The model suggests that in order to build the knowledge management capabilities, the university should effectively align its key resources, namely: (a Employees (both academic and administrative staff, (b University content (e.g. lecture notes, programs, policies etc., and (c ICT infrastructure. The use of relevant technologies is highly recommended, since technology is viewed as a resource that can improve knowledge management.

  18. An assessment of patient education and self-management in diabetes disease management--two case studies.

    Science.gov (United States)

    Fitzner, Karen; Greenwood, Deborah; Payne, Hildegarde; Thomson, John; Vukovljak, Lana; McCulloch, Amber; Specker, James E

    2008-12-01

    Diabetes affects 7.8% of Americans, nearly 24 million people, and costs $174 billion yearly. People with diabetes benefit from self-management; disease management (DM) programs are effective in managing populations with diabetes. Little has been published on the intersection of diabetes education and DM. Our hypothesis was that diabetes educators and their interventions integrate well with DM and effectively support providers' care delivery. A literature review was conducted for papers published within the past 3 years and identified using the search terms "diabetes educator" and "disease management." Those that primarily addressed community health workers or the primary care/community setting were excluded. Two case studies were conducted to augment the literature. Ten of 30 manuscripts identified in the literature review were applicable and indicate that techniques and interventions based on cognitive theories and behavioral change can be effective when coupled with diabetes DM. Better diabetes self-management through diabetes education encourages participation in DM programs and adherence to recommended care in programs offered by DM organizations or those that are provider based. Improved health outcomes and reduced cost can be achieved by blending diabetes education and DM. Diabetes educators are a critical part of the management team and, with their arsenal of goal setting and behavior change techniques, are an essential component for the success of diabetes DM programs. Additional research needs to be undertaken to identify effective ways to integrate diabetes educators and education into DM and to assess clinical, behavioral, and economic outcomes arising from such programs.

  19. The use of earned value management for initiating directive project control decisions: a case study

    Directory of Open Access Journals (Sweden)

    Nkiwane, N. H.

    2016-05-01

    Full Text Available With large infrastructure backlogs in Africa, well-controlled projects will play a significant role in African infrastructure development. In this paper, the monitoring and/or directive use of Earned Value Management (EVM is investigated and linked to project management maturity. This case study also investigates the use of EVM based on the financial and schedule risk distribution among project role players, and the effect of EVM on project performance. The results show minimal use of EVM in the directive control of projects; at best, the directive use of EVM is found to be implied rather than deliberate and methodical.

  20. The Benefits of Management and Organisation: A Case Study in Young Language Learners’ Classrooms

    Directory of Open Access Journals (Sweden)

    Christina Nicole Giannikas

    2013-01-01

    Full Text Available This study focuses on primary language education within a Greek region: specifically, on the positive effects of classroom management and organisation on a student-centred approach of teaching. In the case of the Greek education system, language teachers are encouraged to adopt student-centred approaches in their classroom but have not received any guidance on how to do so. Language educators are reluctant to abandon their teacher-centred ways, because they have not been trained to apply classroom management and organisation techniques that could support a student-centred environment.

  1. Logistics Management in Retail Industry : A case study of 7-Eleven in Thailand

    OpenAIRE

    Supasansanee, Latika; Kasiphongphaisan, Patthaveekarn

    2009-01-01

    Master’s thesis in International Logistics and Supply Chain Management Title:  Logistics Management in Retail Industry: a case study 7-Eleven in Thailand Author:  Latika Supasansanee and Patthaveekarn Kasiphongphaisan Tutor:     Susanne Hertz and Benedikte Borgström Date:      June 1, 2009 Keywords: 7-Eleven Thailand, Logistics, Retail     Convenience, Distribution Center and Warehouse, IT-Apply in retail store, and Competitive advantage Introduction: In today’s challenging competition ...

  2. Case studies of scenario analysis for adaptive management of natural resource and infrastructure systems

    DEFF Research Database (Denmark)

    Hamilton, M.C.; Thekdi, S.A.; Jenicek, E.M.;

    2013-01-01

    of emergent conditions and help to avoid regret and belated action. The purpose of this paper is to present several case studies in natural resources and infrastructure systems management where scenario analysis has been used to aide decision making under uncertainty. The case studies include several resource...... to scenario analysis provides insight into both high-performing and robust initiatives/policies, and, perhaps more importantly, influential scenarios. Identifying the scenarios that are most influential to policy making helps to direct further investigative analysis, modeling, and data-collection efforts......Management of natural resources and infrastructure systems for sustainability is complicated by uncertainties in the human and natural environment. Moreover, decisions are further complicated by contradictory views, values, and concerns that are rarely made explicit. Scenario analysis can play...

  3. Risk management and governance of chemicals in articles. Case study textiles

    OpenAIRE

    Assmuth, Timo; HÀkkinen, Piia; Heiskanen, Jaana; Kautto, Petrus; Lindh, PÀivi; Mattila, Tuomas; Mehtonen, Jukka; Saarinen, Kristiina

    2011-01-01

    Chemicals and textiles both arouse great interest and emotions. The risks from chemicals in textiles however have been paid little attention, both from the perspective of human health and even more with regard to the environment. The present case study analyzes risks as well as benefits and other impacts from chemicals associated with consumer textiles, as well as management and governance approaches to deal with the multi-faceted problems involved, in the broader context of product and chemi...

  4. The effect of a project management office on project and organisational performance: a case study

    Directory of Open Access Journals (Sweden)

    Van der Linde, J.

    2016-05-01

    Full Text Available Depending on the specific needs of the host companies, Project Management Offices (PMOs are created and mandated for different reasons. As a result of varying mandates and functions of PMOs, there is no agreed method to determine the value of a PMO. By studying the case of an organisation that recently implemented a PMO, this paper provides some insight into ways to determine the value of a PMO. Three new methods for determining the value of a PMO are proposed.

  5. The Stryker Mobile Gun System a case study on managing complexity

    OpenAIRE

    Christian Ayers

    2009-01-01

    Approved for public release, distribution unlimited This case study analyzes how the Stryker Mobile Gun System (MGS) program managed complexity. The MGS is one of the ten variants of the Stryker series of vehicles that equip the Army's Stryker Brigade Combat Teams. These brigades were created by the Army Chief of Staff from 1999-2003, General Eric Shinseki, to provide the Army with a highly deployable medium-force capability. Initially intended as a variant that required limited develo...

  6. Supply Chain Management for Servitized Products: A multi-industry case study

    OpenAIRE

    Johnson, Mark; Mena, Carlos

    2008-01-01

    Manufacturers are combining products and services in order to provide greater value to the customer and to facilitate longer more profitable business relationships. Organisations that pursue this route are following a strategy of servitization which requires the effective management of supply chains. A framework was developed from the extant literature that was used as a lens for the analysis of supply chains for servitized products. This research uses case studies to explor...

  7. The Benefits of Management and Organisation: A Case Study in Young Language Learners’ Classrooms

    OpenAIRE

    Christina Nicole Giannikas

    2013-01-01

    This study focuses on primary language education within a Greek region: specifically, on the positive effects of classroom management and organisation on a student-centred approach of teaching. In the case of the Greek education system, language teachers are encouraged to adopt student-centred approaches in their classroom but have not received any guidance on how to do so. Language educators are reluctant to abandon their teacher-centred ways, because they have not been trained to apply clas...

  8. Validating diagnostic design knowledge for air traffic management: a case-study.

    OpenAIRE

    Long, J.; Hill, B

    2005-01-01

    This paper reports research, aimed at validating design knowledge (Timmer, 1999) for airtraffic management (ATM). The knowledge is applied to an ATM simulation to diagnose design problems, associated with controller planning horizons. The case-study is judged a success. The design knowledge is shown to be correctly operationalised, tested and generalised to an ATM simulation, more complex than that used to develop the knowledge. However, problems with application are reported. The validation ...

  9. Managing Returnable Containers Logistics - A Case Study Part II - Improving Visibility through Using Automatic Identification Technologies

    OpenAIRE

    Gretchen Meiser; Maleki, Reza A.

    2011-01-01

    This case study is the result of a project conducted on behalf of a company that uses its own returnable containers to transport purchased parts from suppliers. The objective of this project was to develop a proposal to enable the company to more effectively track and manage its returnable containers. The research activities in support of this project included (1) the analysis and documentation of the physical flow and the information flow associated with the container...

  10. Sustainability Management with the Sustainability Balanced Scorecard in SMEs: Findings from an Austrian Case Study

    OpenAIRE

    Susanna Falle; Romana Rauter; Sabrina Engert; Rupert J. Baumgartner

    2016-01-01

    Given the economic importance of small and medium sized enterprises (SMEs) and their need for strategic sustainability management, this paper examines the concept of Sustainability Balanced Scorecard (SBSC) with respect to SMEs. This case study describes the development of an SBSC in a middle-sized Austrian brewery. The existing methods used in SBSC creation were adapted to suit the company’s specific needs. The findings show that when developing an SBSC it is important to take specific SME c...

  11. COST OF TAX COMPLIANCE AND RISK MANAGEMENT IN PROJECTS: THE CASE STUDY OF A SMALL ENTERPRISE

    Directory of Open Access Journals (Sweden)

    Mario Manzini Cianfanelli

    2010-06-01

    Full Text Available This study uses a risk management perspective to analyze compliance costs arising from overlapping service tax (ST jurisdictions. We study the case of an engineering company providing services to the Companhia de Saneamento Básico do Estado de São Paulo [São Paulo State Sanitation Company] – SABESP, a public entity. The engineering company was contracted under public law 8.666/93, to provide engineering service in several townships in São Paulo’s metropolitan area. Because the laws governing bidding do not permit later modification in price or provider, subsequent double taxation by one municipality cut into the firm’s margins, and should other local governments follow suit, multiple taxation would render the contract untenable for the provider. Our paper models the impact of conflicting jurisdictions on administrative burden, psychological costs and profit constriction and discusses project management techniques for decision making and management in similar situations.

  12. EDUCOMMUNICATION IN EDUCATIONAL MANAGEMENT IN CREATIVE PROJECTS CORPORATE - A CASE STUDY IN DISTANCE EDUCATION.

    Directory of Open Access Journals (Sweden)

    Felipe Chibás Ortiz

    2012-06-01

    Full Text Available The present article introduces the concept of Educational Management Creative networking in comparison to Traditional Educational Administration. It demonstrates the importance of applying project management approach in education. It shows the points of contact between the creative Educational Management and Educomunication, displaying that the first can be operationalized through the second. It is common when dealing with studies on Educomunication to find frequent allusions to children and adolescents education. On the other hand it is less frequent to find this issue in adult education in corporate environment -the focus of this work. Moreover this paper also describes a case study that comparers the pedagogical results obtained in a Distance Education (DE course with the results from a traditional course at company called Perfectu. The first one used an Educomunication perspective and the latter, a traditional one. The results suggest that the use of perspective allows educomunicacional best dividends.

  13. Performance Management in Self-Managing Teams : A case study of a knowledge-intensive company

    OpenAIRE

    Eriksson, Emelie; Öjersson, Emelie

    2012-01-01

    For many companies, especially the ones that are knowledge-intensive such as consulting companies or service delivery firms, it has been increasingly popular to organize the employees in so called self-managing teams. These teams have proven to increase efficiency as they reduce overhead costs by not having the need of being supervised by a manager. These teams should handle the daily work tasks by themselves as well as make decisions, handle the teams’ development in line with company desire...

  14. Key Success Factors for Knowledge Management & Knowledge Management System Initiative: Case study of EMU

    OpenAIRE

    Miklyaev, Mikhail

    2013-01-01

    ABSTRACT: Management Information System (MIS) is a system that provides all data necessary to manage organization in a more effective and efficient way. Today more than 90 per cent of key business processes are linked to information technology. Competition forces both small and large businesses to introduce some kind of information system to their business. Range of such systems is huge starting from small web site and ending with enterprise systems. Firms may spend tremendous amount of resou...

  15. Presentation and management of keloid scarring following median sternotomy: a case study

    Directory of Open Access Journals (Sweden)

    Javangula Kalyana C

    2010-12-01

    Full Text Available Abstract Introduction Keloid scars following median sternotomy are rare and occur more frequently in pigmented skin. Different management strategies have been described with variable success. We present a case of keloid scar formation following cardiac surgery including our management and the final aesthetic result. Case description A 64 year old female of fair complexion underwent mitral valve replacement. The procedure and postoperative recovery were uncomplicated, however, during the following year, thick keloid scars formed over the incision sites. Initial non surgical measures failed to relieve pain and did not offer any tangible aesthetic benefit. Eventually surgical excision was attempted. She presented to our clinic for nine months follow up with significant improvement in pain and aesthetic result. Discussion and Evaluation Several theories have attempted to explore the pathophysiology of keloid scar formation. A number of predisposing factors have been documented however none existed in this case. A variety of invasive and non invasive approaches have been described but significant differences in success rates and methodology of investigations still precludes a standardized management protocol. Conclusions In this case study a rare presentation of keloid scar has been presented. The variety of methods used to improve pain and aesthetic result demonstrates the propensity of keloid scars to recur and the therapeutic challenges that surgeons have to face in their quest for a satisfactory patient outcome.

  16. The network structure of adaptive governance - A single case study of a fish management area

    Directory of Open Access Journals (Sweden)

    Annica Charlotte Sandström

    2009-09-01

    Full Text Available The challenge of establishing adaptive management systems is a widely discussed topic in the literature on natural resource management. Adaptive management essentially focuses on achieving a governance process that is both sensitive to and has the capacity to continuously react to changes within the ecosystem being managed. The adoption of a network approach that perceives governance structures as social networks, searching for the kind of network features promoting this important feature, has been requested by researchers in the field. In particular, the possibilities associated with the application of a formal network approach, using the tools and concepts of social network analysis (SNA, have been identified as having significant potential for advancing this branch of research. This paper aims to address the relation between network structure and adaptability using an empirical approach. With the point of departure in a previously generated theoretical framework as well as related hypotheses, this paper presents a case study of a governance process within a fish management area in Sweden. The hypotheses state that, although higher levels of network density and centralisation promote the rule-forming process, the level of network heterogeneity is important for the existence and spread of ecological knowledge among the actors involved. According to the empirical results, restricted by the single-case study design, this assumption is still a well-working hypothesis. However, in order to advance our knowledge concerning these issues and test the validity of the hypotheses, more empirical work using a similar approach in multiple case study designs is needed.

  17. Contribution of Integrated Management Systems to University Management: Case Study of the Federal University of Rio Grande Do Norte

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    Lucas A.B.D Oliveira

    2011-01-01

    Full Text Available Problem statement: The Higher Education Institutions (IHL have intensified process of introducing undergraduate and graduate courses to more remote regions, which expanded the scope of what these institutions and allowed the formation of population of these regions. This expansion (whether by on-campus or distance learning presents new challenges for university management and integration of the players involved in this process. The purpose of this article was to demonstrate importance of information systems for university management and integration, focusing on decentralization and expansion of IHsL. Approach: The investigation was descriptive and the article is practical in nature. A case study was conducted at the Federal University of Rio Grande do Norte (Brazil. The research proposal of article was to answer the following question: How does an information system contribute to managing university expansion? Results: Results showed the relevance of integrated management systems, given university expansion and broadened horizons observed in recent years. The system analyzed proved to be extremely efficient, since practically all university activities can be monitored and evaluated. Conclusion: It was concluded that using integrated management systems during higher learning expansion maximizes this process, resulting in credible and rapid procedures that are more efficient and more effective.

  18. Sustainability Management with the Sustainability Balanced Scorecard in SMEs: Findings from an Austrian Case Study

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    Susanna Falle

    2016-06-01

    Full Text Available Given the economic importance of small and medium sized enterprises (SMEs and their need for strategic sustainability management, this paper examines the concept of Sustainability Balanced Scorecard (SBSC with respect to SMEs. This case study describes the development of an SBSC in a middle-sized Austrian brewery. The existing methods used in SBSC creation were adapted to suit the company’s specific needs. The findings show that when developing an SBSC it is important to take specific SME characteristics into account and apply methods that allow for adaptation to the prevailing conditions, such as strategic management, organizational structure and resources. In the case study special attention was paid to strategy analysis and thereby the creation of a solid basis for the SBSC. Furthermore, the results show SBSC development is not a process of distinct consecutive steps, as it is often suggested in the literature, but rather that it is a complex process marked by iterative steps. Moreover, the paper highlights the supporting factors and challenges experienced. Whereas top management support, the presence of a project team and high employee involvement were identified as key supporting factors, a lack of specific resources and blurry strategy formulation exert negative influence on the development process. The results presented here should help other SMEs in their development of an SBSC. The paper stimulates scientific discourse on sustainability and strategic management by highlighting the relevant supporting factors and challenges.

  19. The Liability of the Managing Body within the Insolvency Proceedings in Romania: Case-Law Study

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    Rodica Diana Apan

    2015-11-01

    Full Text Available The study aims at identifying the new elements that the Insolvency Code in Romania, Law 85 of 2014, brings in what concerns entailing the liability of the managing body as well as that of other persons having contributed to the debtor's state of insolvency, compared to the previous regulation provided by Law 85 of 2006. The identification of these elements is carried out by making reference to the types of deeds that, following taken legal action, can entail liability and the coverage of the debts by the members of the managing body as well as by other persons having contributed to the debtor's state of insolvency. The analysis of the deeds concentrates around two connected centers of interest: The analysis of the deeds such as they are regulated by the two regulations and the case where for certain deeds there need to be identified the elements of repeatability in the two regulations and then the relevant case-law applicable for the respective deed is analyzed. In conclusion, in this way are identified the case-law variations met by the regulations applicable to the respective deed, in the judgments grounded on Law 85 of 2006. These variations represent landmarks for the regulations comprised by the Romanian Insolvency Code – Law 85 of 2014. Following the analyzed legal precedents – a number of 30 case-law judgments issued by courts of appeal being at the highest level of jurisdiction, there are identified in concreto, the type of acts which may entail the liability of the managing body for the insolvency of the enterprise. Through the present study we aim to guide the local administrators, as well as the future foreign investors who engage in foreign direct investments (FDI in Romania with regard to the liability of the managing body in within the insolvency proceedings.

  20. Status study of knowledge management in universities and to provide a suitable model (Case Study: Ferdowsi University of Mashhad)

    Science.gov (United States)

    Jahangir, Mustafa; Asadi, M. Mahdi

    2010-05-01

    During the past two decades to increase the volume of information and knowledge in organizations and the necessity of effective use of it in Organizational decisions is led to the emerging phenomenon of knowledge management. Knowledge management, including all the ways the organization manage their knowledge assets that include how collection, storage, transfer, deployment, update and create knowledge. Universities that type of knowledge based organizations are important sources of knowledge and therefore can be considered as strategic in universities and higher education centers of knowledge management will be more important. In this research The status of knowledge management in universities and a case study of Mashhad University are checked are the problems and challenges are identified and finally as for the features, requirements and conditions to implement a model for universities and deployment of knowledge management is presented in it.Therefore, basic research problem is: the status of knowledge management in universities and the case Mashhad University is how and which model for implementation and deployment of knowledge management is recommended? Importance and necessity of research topicare: Knowledge management experts in the emergence of knowledge management consider four major factors:1) passing the material tangible assets dominated era to the domination of capital in non-palpable, nonetheless organizations. 2) increase the extraordinary volume of information, the electronic storage and increased access to information 3) risk to the story of institutional knowledge due to retirement or exit from the crew 4) become more specialized activities in the organization 5) the emergence of knowledge based organizations and incidence of the most important capital is its knowledge. Knowledge management solutions focus on the entire system, including organization, human resources and technology in the take-the most important tools for solving problems and

  1. CONTRIBUTION OF ENGINEERING INFORMATION IN VISUAL MANAGEMENT: A CASE STUDY ON LARGE COMPANY FROM CURITIBA

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    Navarro Mercado

    2015-06-01

    Full Text Available Information systems in organizations are becoming an essential element. This fact contributes to the increased value added, competitiveness, and innovation with regard to management. The sophisticated technology industries invest in their plant floor operations. For example, extensive training where sometimes strategic use is not implemented in the best way. The aim of this paper is to present a tool called Visual Management Lean Manufacturing. For thus contribute to better results in the management of information on the factory floor, was applied in a manufacturing company. A case study conducted in a multinational company located in Curitiba / Paraná appears. Therefore, the work encourages further research with respect to lean manufacturing in conjunction with the Information Engineering in organizations for the contribution of knowledge and improvements in their processes.

  2. Supply chain management and logistics strategy: case studies in automotive suppliers.

    Directory of Open Access Journals (Sweden)

    Jonas Lucio Maia

    2006-12-01

    Full Text Available Automotive industry is, traditionally, a fruitful field for the developments in Operations Engineering/Management. In Brazil, such industry has suffered the impacts of structural changes like the adoption of lean manufacturing, the set up of new productive chains, changes in product design, among others.Considering the possible impacts of all these changes, this work aims at analyzing and comparing the Logistics and Supply Chain Management characteristics of two automotive suppliers.The case analysis suggests that, in both studied suppliers, logistics strategic goals (service level are similar, but the companies need to undertake distinct logistic activities, according to the chains to which they belong. Specifically, the strategic and structural issues seem to condition the logistics of each supplier, creating a framework in which the suppliers need to manage their logistic activities to achieve the desired strategic goals.

  3. A Study on the Relation between Knowledge Management Strategies and Organization Performance (Case Study: ATA Airlines

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    Yahya Dadashkarimi

    2013-12-01

    Full Text Available This study aims at investigating the relation between knowledge management strategies and ATA Airlines performance. It studies whether there is a significant relation regarding the main hypothesis through gathering descriptive data by field research method. The statistical universe comprises 92 employees and managers of ATA Airlines who were selected by random sampling method and the computational formula explained in the research method section. Kolmogorov-Smirnov test has been used to determine normality of the received responses. With regard to the significance level, the assumption of normal sample distribution was not rejected. To determine the relation between knowledge management strategies and organization performance, Pearson correlation coefficient test has been applied. This study tests only one main hypothesis (the relation between knowledge management strategies and organization performance. Also factor analysis method based on the new and advanced method of structured equations (partial least squares has been applied to analyze more important coefficients and factors, to estimate independent variables and to determine the effect of the subordinate independent variables on the dependent variable. Finally a mathematical function (regression model has been presented as the organization performance function by using subordinate variables of knowledge management strategies.

  4. Do expert assessments converge? An exploratory case study of evaluating and managing a blood supply risk

    Science.gov (United States)

    2011-01-01

    Background Examining professional assessments of a blood product recall/withdrawal and its implications for risk and public health, the paper introduces ideas about perceptions of minimal risk and its management. It also describes the context of publicly funded blood transfusion in Canada and the withdrawal event that is the basis of this study. Methods Interviews with 45 experts from administration, medicine, blood supply, laboratory services and risk assessment took place using a multi-level sampling framework in the aftermath of the recall. These experts either directly dealt with the withdrawal or were involved in the management of the blood supply at the national level. Data from these interviews were coded in NVivo for analysis and interpretation. Analytically, data were interpreted to derive typifications to relate interview responses to risk management heuristics. Results While all those interviewed agreed on the importance of patient safety, differences in the ways in which the risk was contextualized and explicated were discerned. Risk was seen in terms of patient safety, liability or precaution. These different risk logics are illustrated by selected quotations. Conclusions Expert assessments did not fully converge and it is possible that these different risk logics and discourses may affect the risk management process more generally, although not necessarily in a negative way. Patient safety is not to be compromised but management of blood risk in publicly funded systems may vary. We suggest ways of managing blood risk using formal and safety case approaches. PMID:21864330

  5. Local Water Management of Small Reservoirs: Lessons from Two Case Studies in Burkina Faso

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    Hilmy Sally

    2011-10-01

    Full Text Available Burkina Faso is actively pursuing the implementation of Integrated Water Resources Management (IWRM in its development plans. Several policy and institutional mechanisms have been put in place, including the adoption of a national IWRM action plan (PAGIRE and the establishment so far of 30 local water management committees (Comités Locaux de l’Eau, or CLE. The stated purpose of the CLE is to take responsibility for managing water at sub-basin level. The two case studies discussed in this paper illustrate gaps between the policy objective of promoting IWRM on the one hand, and the realities associated with its practical on-the-ground implementation on the other. A significant adjustment that occurred in practice is the fact that the two CLE studied have been set up as entities focused on reservoir management, whereas it is envisioned that a CLE would constitute a platform for sub-basin management. This reflects a concern to minimise conflict and optimally manage the country’s primary water resource and illustrates the type of pragmatic actions that have to be taken to make IWRM a reality. It is also observed that the local water management committees have not been able to satisfactorily address questions regarding access to, and allocation of, water, which are crucial for the satisfactory functioning of the reservoirs. Water resources in the reservoirs appear to be controlled by the dominant user. In order to correct this trend, measures to build mutual trust and confidence among water users 'condemned' to work together to manage their common resource are suggested, foremost of which is the need to collect and share reliable data. Awareness of power relationships among water user groups and building on functioning, already existing formal or informal arrangements for water sharing are key determinants for successful implementation of the water reform process underway.

  6. What is the role of a case manager in community aged care? A qualitative study in Australia.

    Science.gov (United States)

    You, Emily Chuanmei; Dunt, David; Doyle, Colleen

    2016-07-01

    This study aimed to explore the perceptions of case managers about their roles in providing community aged care in Australia. Purposeful sampling was used and 33 qualitative semi-structured interviews with 47 participants were conducted. Participants were drawn from a list of all case managers working in aged care organisations that provided publicly funded case-managed community aged care programmes in the State of Victoria, Australia. Participant selection criteria included age, gender, job titles, professional backgrounds, practice locations, organisational attributes and organisational size. Data collection was implemented between September 2012 and March 2013. Thematic analysis was performed. Participants believed that case managers performed diverse roles based on clients' needs. They also articulated 16 important roles of case managers, including advisors, advocates, carers, communicators, co-ordinators, educators, empowering clients, engaging clients and families, liaising with people, managing budgets, navigators, negotiators, networking with people, facilitators, problem solvers and supporters. However, they were concerned about brokers, mediators and counsellors in terms of the terminology or case managers' willingness to perform these roles. Moreover, they perceived that neither gatekeepers nor direct service provision was case managers' role. The findings of this study suggest that case managers working in community aged care sectors may be more effective if they practised the 16 roles aforementioned. With the value of helping rather than obstructing clients to access services, they may not act as gatekeepers. In addition, they may not provide services directly as opposed to their peers working in medical care settings. The findings will also assist organisations to design job descriptions specifying case managers' roles and associated job responsibilities. Clear job descriptions will further benefit the organisations in staff recruitment, orientation

  7. In the Belly of the Beast: A Case Study of Social Work in a Managed Care Organization

    Directory of Open Access Journals (Sweden)

    Lisa S. Patchner

    2002-05-01

    Full Text Available The employment of social workers within managed care organizations is a new phenomenon. As such, this case study utilized an exploratory-descriptive design that assessed social workers as case managers within a Medicaid HMO. The semi-structured interviews, focus groups, and participant observation suggested that the use of case management services, delivered primarily by social workers,was effective in addressing the bio-psychosocial needs of Medicaid consumers within a provider-driven HMO. Study findings recommend specific knowledge and skills that social workers need in order to prepare for practice within managed care environments.

  8. Ocean acidification: Linking science to management solutions using the Great Barrier Reef as a case study.

    Science.gov (United States)

    Albright, Rebecca; Anthony, Kenneth R N; Baird, Mark; Beeden, Roger; Byrne, Maria; Collier, Catherine; Dove, Sophie; Fabricius, Katharina; Hoegh-Guldberg, Ove; Kelly, Ryan P; Lough, Janice; Mongin, Mathieu; Munday, Philip L; Pears, Rachel J; Russell, Bayden D; Tilbrook, Bronte; Abal, Eva

    2016-11-01

    Coral reefs are one of the most vulnerable ecosystems to ocean acidification. While our understanding of the potential impacts of ocean acidification on coral reef ecosystems is growing, gaps remain that limit our ability to translate scientific knowledge into management action. To guide solution-based research, we review the current knowledge of ocean acidification impacts on coral reefs alongside management needs and priorities. We use the world's largest continuous reef system, Australia's Great Barrier Reef (GBR), as a case study. We integrate scientific knowledge gained from a variety of approaches (e.g., laboratory studies, field observations, and ecosystem modelling) and scales (e.g., cell, organism, ecosystem) that underpin a systems-level understanding of how ocean acidification is likely to impact the GBR and associated goods and services. We then discuss local and regional management options that may be effective to help mitigate the effects of ocean acidification on the GBR, with likely application to other coral reef systems. We develop a research framework for linking solution-based ocean acidification research to practical management options. The framework assists in identifying effective and cost-efficient options for supporting ecosystem resilience. The framework enables on-the-ground OA management to be the focus, while not losing sight of CO2 mitigation as the ultimate solution. PMID:27564868

  9. Ocean acidification: Linking science to management solutions using the Great Barrier Reef as a case study.

    Science.gov (United States)

    Albright, Rebecca; Anthony, Kenneth R N; Baird, Mark; Beeden, Roger; Byrne, Maria; Collier, Catherine; Dove, Sophie; Fabricius, Katharina; Hoegh-Guldberg, Ove; Kelly, Ryan P; Lough, Janice; Mongin, Mathieu; Munday, Philip L; Pears, Rachel J; Russell, Bayden D; Tilbrook, Bronte; Abal, Eva

    2016-11-01

    Coral reefs are one of the most vulnerable ecosystems to ocean acidification. While our understanding of the potential impacts of ocean acidification on coral reef ecosystems is growing, gaps remain that limit our ability to translate scientific knowledge into management action. To guide solution-based research, we review the current knowledge of ocean acidification impacts on coral reefs alongside management needs and priorities. We use the world's largest continuous reef system, Australia's Great Barrier Reef (GBR), as a case study. We integrate scientific knowledge gained from a variety of approaches (e.g., laboratory studies, field observations, and ecosystem modelling) and scales (e.g., cell, organism, ecosystem) that underpin a systems-level understanding of how ocean acidification is likely to impact the GBR and associated goods and services. We then discuss local and regional management options that may be effective to help mitigate the effects of ocean acidification on the GBR, with likely application to other coral reef systems. We develop a research framework for linking solution-based ocean acidification research to practical management options. The framework assists in identifying effective and cost-efficient options for supporting ecosystem resilience. The framework enables on-the-ground OA management to be the focus, while not losing sight of CO2 mitigation as the ultimate solution.

  10. Improving IT Service Management Processes: A Case Study on IT Service Support

    Science.gov (United States)

    Lahtela, Antti; Jäntti, Marko

    IT services and IT service management play a very important role in the today's IT industry. Software as service approach enables IT customers to focus on using the software while IT service providers take care of the installation, configuration, support and maintenance activities. Various process frameworks can be used to improve IT service management processes. The most widely used IT service management framework is the IT Infrastructure Library (ITIL) that provides best practices for IT service providers on how to design, manage and support IT services. Despite the IT service management process frameworks, implementing an effective service support interface between an IT service provider and an IT customer is a big challenge. The research problem in this study is: what types of challenges are related to the service support interface between an IT service provider and IT customers. The main contribution of this paper is present challenges in a service support interface identified during a case study with a large IT service provider company in Finland.

  11. Not so ‘invisible’: A Qualitative Case Study Exploring Gender Relations and Farm Management Software

    Directory of Open Access Journals (Sweden)

    Dale Carolyn Mackrell

    2010-01-01

    Full Text Available This qualitative case study explored farm management practices by women cotton growers who used computer-based information systems, most particularly the agricultural farm management software, CottonLOGIC, within the Australian cotton industry. This study found that, although gender differences and inequalities persist in rural parts of the region, the agency of women cotton growers ensures not only a sustainable future for themselves and their families, but also for the broader cotton industry as a whole. The use of farm management software by women cotton farmers was informed by Connell’s theoretical framework of gender relations (2002. The findings suggested that, women’s active participation in family farm partnerships and their acquisition of technological skills through the use of farm management software like CottonLOGIC, meant that all cotton growers benefit through the feminizing of specific farm management practices in family farm enterprises. This, therefore, has significant implications for developing the cotton industry into a truly sustainable entity.

  12. Managing Scoliosis in a Young Child with Rett Syndrome: A Case Study

    Directory of Open Access Journals (Sweden)

    Meir Lotan

    2005-01-01

    Full Text Available Rett syndrome is a genetic disorder primarily affecting females. One of its most disabling features is the severe and rapid progression of scoliosis. So far, only surgical intervention has succeeded in reversing the development of scoliosis in Rett syndrome.The present study describes a new management approach implemented with a girl with Rett syndrome. The core of the management regime was intensive: asymmetrical activation of trunk muscles through equilibrium reactions. The X-rays accompanying the article (evaluated by four experienced orthopedic surgeons blinded to the intervention process suggested that the intervention was successful in reversing the progress of the scoliosis for the above-mentioned child. Discontinuation of treatment led to severe and rapid deterioration of the spinal curve.Due to the fact that this was a case study, generalization is limited, but we suggest further investigation and studies with this method.

  13. COST OF TAX COMPLIANCE AND RISK MANAGEMENT IN PROJECTS: THE CASE STUDY OF A SMALL ENTERPRISE

    OpenAIRE

    Mario Manzini Cianfanelli; Leonel Cesarino Pessôa; Patrícia Morilha Muritiba

    2010-01-01

    This study uses a risk management perspective to analyze compliance costs arising from overlapping service tax (ST) jurisdictions. We study the case of an engineering company providing services to the Companhia de Saneamento Básico do Estado de São Paulo [São Paulo State Sanitation Company] – SABESP, a public entity. The engineering company was contracted under public law 8.666/93, to provide engineering service in several townships in São Paulo’s metropolitan area. Because the laws govern...

  14. Managing Transition in an Artistic Company With Entrepreneurial Management : A Case Study of Groupe Bernard Loiseau

    OpenAIRE

    Paris, Thomas; Leroy, Frédéric

    2014-01-01

    Le rôle important que joue l'entrepreneuriat dans les secteurs artistiques et les industries de création fait de la succession une question clé dans les organisations. Que devient une organisation artistique au moment du départ de son fondateur? Comment peut-elle évoluer, et passer d'un modèle de management entrepreneurial à un modèle adapté à l'absence du fondateur? Cet article analyse le cas de la maison Bernard Loiseau, emblématique entreprise de haute gastronomie française, dont le chef e...

  15. Mount St. Helens: A case study of managing for change in wildland recreation

    Science.gov (United States)

    Ewert, Alan

    1990-03-01

    Mount St. Helens provides an interesting case study of a forest and wildland area that has been radically altered in recent history. As a result of volcanic activity, the recreation environment has changed with respect to the setting, climbing opportunities, and motivations for mountaineering. An evaluation process using both qualitative and quantitative methods was developed to determine what the motivations, demographic characteristics, and preferred management techniques were for the posteruption Mount St. Helens mountain-climbing visitor. Results suggest that changes have occurred in the “new” or posteruption climbing visitor. These changes have not all been congruent with those anticipated by management. For example, the climbing visitor is now less interested in climbing opportunities and more concerned with seeing the crater and other volcanic-related features. This article discusses the findings of this research in light of how resource managers might consider the issue of visitor changes in both demands and types of uses. For example, determining quota numbers based on sociological determinants (e.g., desire for solitude) need to be firmly grounded in who the visitors actually are rather than who they were. Consequently, management tools such as the Recreational Opportunity Spectrum (ROS) and Limits of Acceptable Change (LAC) may need to be altered to accommodate a changing resource or visitor base. These and other findings have implications for the future management practices of the Mount St. Helens area and other environments where the recreation resources have undergone rapid and profound change.

  16. THE BSC AND THE HEALTH MANAGEMENT CONSORTIA: A CASE STUDY OF ITS APPLICABILITY

    Directory of Open Access Journals (Sweden)

    Juliana Caroline Coutinho Coelho Guimarães

    2012-12-01

    Full Text Available The professional management development consistent with the demands of society is an undeniable reality in Public Health. The enactment of 11.107/2005 Law inserts an agenda for change in the reality of Health Consortia. Against this backdrop of change, uncertainty and social costs, we need to rethink management practices. The management supporting tools have been evolving rapidly since 1980, highlighting the Balanced Scorecard (BSC. The adoption of the BSC as a management supporting tool to consortia comes to meet the existing demand to improve professionalization in public administration. This article aims to analyze the applicability of a support management tool to a Health Consortia, based on BSC through a proposed pilot project in a consortium selected to do so. Thus, for the realization of this work, designed a Case Study in CISMEV - Consortium Health of Middle Velhas River, and developed a proposal for the construction of the BSC with nine distinct steps. Thus, it was possible to identify the key steps to be met for the adoption of new procedures and routines, as well as the challenges encountered in the development process of the BSC by public institutions. We also identified the possible gains from deploying this tool culminating in fulfilling the mission and building the organizational vision. It was felt that identifying motivators for choosing this tool, as well as their strengths and limitations are essential to the construction of this process with greater criticality.

  17. Adaptive management and environmental decision making. A case study application to water use planning

    International Nuclear Information System (INIS)

    Adaptive management (AM) techniques are one of the principal tools proposed by environmental decision makers to provide flexible and responsive management approaches over time. However, the record of successful applications is surprisingly small. We believe that this in part reflects the lack of an intuitively plausible framework for evaluating AM initiatives. This paper outlines such a framework, based on the insights of decision analysis, for evaluating the use of AM as a technique to improve environmental management decisions. British Columbia's Water Use Plan (WUP) process, which has developed operating plans for more than 20 major hydroelectric facilities, is introduced as a case-study example. The discussion emphasizes that decisions to adopt adaptive management strategies involve judgments concerning tradeoffs across a variety of economic, environmental, and social objectives. As a result, adaptive management initiatives need to be carefully evaluated based on their merits relative to other alternatives. Within an AM framework, alternative experimental designs should be evaluated because the design of a preferred experiment involves choices among different levels of investment, the quality of available and desired future information, and different ecological, economic, and social risks. (author)

  18. MANAGING CHANGE: THE PRIVATE UNIVERSITY SECTOR IN CYPRUS, OPERATIONS WITHIN THE EUROPEAN CONTEXT. A CASE STUDY

    Directory of Open Access Journals (Sweden)

    SIMONA MIHAI YIANNAKI

    2011-04-01

    Full Text Available Our case study attempts to show the manner by which change has been introduced and dealt within the Business School of a private Cypriot University, the European University Cyprus. Then it tries to demonstrate if the success of the change process has its roots in the history of the organization and its representative strategies as per the theoretical framework of the literature review. Out of the main study results it emerges that it is the trust placed on the organization by the management, the staff and the student body that can bring high standards of education to the change process along with the acceptance for process and embedded innovation. At the other end, there are still strong drawbacks that hider change management to its full positive results. These reside mostly the inequalities, the social contract issues and keeping promises.

  19. MANAGING CHANGE: THE PRIVATE UNIVERSITY SECTOR IN CYPRUS, OPERATIONS WITHIN THE EUROPEAN CONTEXT. A CASE STUDY

    Directory of Open Access Journals (Sweden)

    Simona Mihai YIANNAKI

    2011-08-01

    Full Text Available Our case study attempts to show the manner by which change has been introduced and dealt within the Business School of a private Cypriot University, the European University Cyprus. Then it tries to demonstrate if the success of the change process has its roots in the history of the organization and its representative strategies as per the theoretical framework of the literature review. Out of the main study results it emerges that it is the trust placed on the organization by the management, the staff and the student body that can bring high standards of education to the change process along with the acceptance for process and embedded innovation. At the other end, there are still strong drawbacks that hider change management to its full positive results. These reside mostly the inequalities, the social contract issues and keeping promises.

  20. Solid Waste Management in Small Island Destinations: A Case Study of Gili Trawangan, Indonesia

    OpenAIRE

    WILLMOTT, Lacey; R. GRACI, Sonya

    2012-01-01

    Solid waste management is a critical, complex, multi-dimensional challenge for societies. The nature of solid waste management in each community can differ based upon a number of factors including economic activities and geographies. Solid waste management in small island tourist communities is often complicated by their isolated geographies and tourism dominated economies, resulting in even greater challenges for ensuring sustainable solid waste management. This article discusses a case stud...

  1. Improving Library Management by Using Cost Analysis Tools: A Case Study for Cataloguing Processes

    Directory of Open Access Journals (Sweden)

    Lorena Siguenza-Guzman

    2014-02-01

    Full Text Available TTDABC is a relatively new costing management technique, initially developed for manufacturing processes, which is gaining attention in libraries. This is because TDABC is a fast and simple method that only requires two parameters, an estimation of time required to perform an activity and the unit cost per time of supplying capacity. A few case studies have been documented with regard to TDABC in libraries; all of them being oriented to analyse specific library activities such as inter-library loan, acquisition and circulation processes. The primary focus of this paper is to describe TDABC implementation in one of the most important library processes, namely cataloguing. In particular, original and copy cataloguing are analysed through a case study to demonstrate the applicability and usefulness of TDABC to perform cost analysis of cataloguing processes.

  2. Evaluation of project management maturity: case study of an automotive project

    Directory of Open Access Journals (Sweden)

    Ricardo Thielmann

    2014-07-01

    Full Text Available This paper presents a case study on a project in the automotive industry whose scope was the development and implementation of a new model of car on the production line. The study objective is to diagnose company maturity level with regard to the project management of this enterprise. The exploratory-descriptive research, based on questionnaires, made it possible to analyze the degree of maturity of project management from the data collected. OPM3, PMMM and MMGP maturity models were the tools for this assessment. The three models showed similar results, indicating that the project is at the beginning of the highest maturity stage. It was also possible to identify improvements, such as document standardization and tools, for the company to adjust to its current project management processes. The work compares the maturity models used, highlighting the features of each, as well as the particularities of its results. This work ratifies the importance of applying maturity models as a tool that can not only measure the level of the adopted project management practices by organizations, but also point out paths to follow to add improvements.

  3. Management of agricultural soils for greenhouse gas mitigation: Learning from a case study in NE Spain.

    Science.gov (United States)

    Sánchez, B; Iglesias, A; McVittie, A; Álvaro-Fuentes, J; Ingram, J; Mills, J; Lesschen, J P; Kuikman, P J

    2016-04-01

    A portfolio of agricultural practices is now available that can contribute to reaching European mitigation targets. Among them, the management of agricultural soils has a large potential for reducing GHG emissions or sequestering carbon. Many of the practices are based on well tested agronomic and technical know-how, with proven benefits for farmers and the environment. A suite of practices has to be used since none of the practices can provide a unique solution. However, there are limitations in the process of policy development: (a) agricultural activities are based on biological processes and thus, these practices are location specific and climate, soils and crops determine their agronomic potential; (b) since agriculture sustains rural communities, the costs and potential for implementation have also to be regionally evaluated and (c) the aggregated regional potential of the combination of practices has to be defined in order to inform abatement targets. We believe that, when implementing mitigation practices, three questions are important: Are they cost-effective for farmers? Do they reduce GHG emissions? What policies favour their implementation? This study addressed these questions in three sequential steps. First, mapping the use of representative soil management practices in the European regions to provide a spatial context to upscale the local results. Second, using a Marginal Abatement Cost Curve (MACC) in a Mediterranean case study (NE Spain) for ranking soil management practices in terms of their cost-effectiveness. Finally, using a wedge approach of the practices as a complementary tool to link science to mitigation policy. A set of soil management practices was found to be financially attractive for Mediterranean farmers, which in turn could achieve significant abatements (e.g., 1.34 MtCO2e in the case study region). The quantitative analysis was completed by a discussion of potential farming and policy choices to shape realistic mitigation policy at

  4. The SDIMS-case study of integrate management for modern mining enterprise

    Institute of Scientific and Technical Information of China (English)

    SONG Hua-ling; WANG Jin-li; David Michael Farber

    2004-01-01

    Shenfu Dongsheng Coal Co. Ltd. of the Shenhua Group is a modern mining enterprise. To construct this first class world enterprise, Shendong Company placed emphasis on construction and production, and complied the internal administration with the international standards spontaneously. In order to strengthen the administration of the enterprise, enhance the running efficiency of the systems, achieve the best administrative performances and goals, the Shendong Company began to engineer the integrated managing system(SDIMS) in early 2002. This article, as a case study, introduces the planning and construction processes of the SDIMS's, and sums up the empirical experiences for modern and international mining enterprise.

  5. Waste management and contaminated site remediation practices after oil spill: a case study.

    Science.gov (United States)

    Oliveira, Fernando Jorge Santos; da Rocha Calixto, Renata Oliveira; Felippe, Carlos Eduardo Cunha; de Franca, Francisca Pessoa

    2013-12-01

    A case study is presented on waste management practices implemented after a residual fuel oil spill from a steam-generating boiler in an industrial area, and on the technical feasibility of monitored natural attenuation as a treatment option for a recently contaminated tropical soil. One day after contamination, surface soil total petroleum hydrocarbons and phenanthrene concentrations varied from 3.1 to 7.9 g kg(-1) and 149 to 287 µg kg(-1), respectively. Petroleum hydrocarbon concentrations decayed along the monitored time and after 90 days of processes the soil was considered rehabilitated for future industrial use.

  6. Technology Transfer and Knowledge Management in Technological Innovation Center: A Case Study in Brazil

    OpenAIRE

    Luan Carlos Santos Silva; Joao Luiz Kovaleski; Silvia Gaia; Manon Garcia; Pedro Paulo de Andrade Junior

    2013-01-01

    The purpose of this paper was to analyze the knowledge management in the process of technology transfer in a technological innovation center, known in Brazil as NIT. The used methodology included a qualitative approach. It was a case study of a Nucleus which is in a State University located in the south of Bahia state, Brazil. The results showed that this specific Nucleus presents a fine infrastructure regarding the legal regulation, based on the Federal Law of Innovation no 10.973 and on the...

  7. KEY ITEMS OF INNOVATION MANAGEMENT IN THE PRIMARY HEALTHCARE CENTRES CASE STUDY: FINLAND.

    Science.gov (United States)

    Aslani, Alireza; Zolfagharzadeh, Mohammad Mahdi; Naaranoja, Marja

    2015-09-01

    Trends such as aging populations, excess costs, rising public expectations, and progress in medical science and technologies point out the necessity of adaptation and development of innovation in the healthcare systems particularly in developed countries. The main objective of this article is to review diffusion of innovation in the healthcare sector. Different types of innovation, diffusion characteristics, and adoption mechanisms are the subjects that are discussed in the selected case study, Finland. Finally, the key items of innovation management in the Finnish health system are introduced. The results can be implemented in other countries as well.

  8. Managing Returnable Containers Logistics - A Case Study Part II - Improving Visibility through Using Automatic Identification Technologies

    Directory of Open Access Journals (Sweden)

    Gretchen Meiser

    2011-05-01

    Full Text Available This case study is the result of a project conducted on behalf of a company that uses its own returnable containers to transport purchased parts from suppliers. The objective of this project was to develop a proposal to enable the company to more effectively track and manage its returnable containers. The research activities in support of this project included (1 the analysis and documentation of the physical flow and the information flow associated with the containers and (2 the investigation of new technologies to improve the automatic identification and tracking of containers. This paper explains the automatic identification technologies and important criteria for selection. A companion paper details the flow of information and containers within the logistics chain, and it identifies areas for improving the management of the containers.

  9. THE CONTEXT OF ESTABLISHING PROJECT MANAGEMENT OFFICES IN THE IT AREA: TWO CASE STUDIES

    Directory of Open Access Journals (Sweden)

    Andrea Giovanni Spelta

    2010-01-01

    Full Text Available Completing strategic Information Technology (IT projects as planned is certainly an important objective for large firms. One of the measures adopted to reach this goal systematically is to create a Project Management Office in the IT area (PMO-IT. However, many firms consider the possibility of creating a PMO-IT, but decide not to do it. This paper presents the results of an exploratory research about the contextual drivers that determine the decision to create PMO-Its. Through two case studies of large Brazilian firms – one that created the entity and another which believes does not need it –, the drivers of the decision to create or not to create a PMO-IT were identified, and it was possible to confirm some of the drivers mentioned in the literature. This paper increases the undertstanding about this topic, which is important in the Management Information Systems field, as well as indicates paths for future research.

  10. THE CONTEXT OF ESTABLISHING PROJECT MANAGEMENT OFFICES IN THE IT AREA: TWO CASE STUDIES

    Directory of Open Access Journals (Sweden)

    Andrea Giovanni Spelta

    2009-12-01

    Full Text Available Completing strategic Information Technology (IT projects as planned is certainly an important objective for large firms. One of the measures adopted to reach this goal systematically is to create a Project Management Office in the IT area (PMO-IT. However, many firms consider the possibility of creating a PMO-IT, but decide not to do it. This paper presents the results of an exploratory research about the contextual drivers that determine the decision to create PMO-Its. Through two case studies of large Brazilian firms – one that created the entity and another which believes does not need it –, the drivers of the decision to create or not to create a PMO-IT were identified, and it was possible to confirm some of the drivers mentioned in the literature. This paper increases the undertstanding about this topic, which is important in the Management Information Systems field, as well as indicates paths for future research.

  11. Knowledge management through the e-learning approach - a case study of online engineering courses

    Science.gov (United States)

    Aichouni, Mohamed; Benchicou, Soraya; Nehari, Dris

    2013-06-01

    Though it is universally accepted that the face-to-face approach is the best way for education and training, however, with the advent of the information and communication technologies (mainly the World Wide Web) it became possible to enhance further the methods we are using to teach our students and to share the teaching material within a broaden engineering, technical and business communities. This paper is dedicated to making a review of the basic concepts of knowledge management and e-learning and to show how these two modern concepts can be integrated into engineering education to produce knowledge, disseminate it and share it within virtual interest groups and networks of engineering students, academic teachers and industrial engineers and technicians and business managers. A practical case study will be presented and discussed.

  12. Patients’ experiences of a multidisciplinary team-led community case management programme: a qualitative study

    Science.gov (United States)

    Gowing, Alice; Dickinson, Claire; Gorman, Tom; Robinson, Louise; Duncan, Rachel

    2016-01-01

    Objectives To explore the views and experiences of patients on the care they have received while enrolled on the Northumberland High Risk Patient Programme (NHRPP). This programme involved case finding of frail patients using a multidisciplinary team (MDT)-led community case management programme, and support of patients through care planning and regular reviews using primary, community, secondary and social care professionals. Design A qualitative study using semistructured interviews, which were digitally recorded, transcribed and subject to thematic analysis. Setting Community patients receiving primary care in the county of Northumberland, England. Participants 23 participants took part, of which 16 were patients enrolled on the NHRPP, and 7 carers. GP practices were selected purposively by size, deprivation and location, and patients identified and invited by General Practitioners to participate. Results 4 main themes emerged from the data: awareness and understanding of the NHRPP, confidence in the primary healthcare team, limitations of home care and the active role of being a patient. Despite having a low level of awareness of the details of the NHRPP, participants did think that its broad aim made sense. Participants discussed their high level of satisfaction with their care and access to team members. However, some limitations of alternatives to hospital care were identified, including the need to consider psychological as well as medical needs, the importance of overnight care and the needs of those without informal carers. Finally, participants discussed the active nature of being a patient under the NHRPP if they were to contribute fully to planning and managing their own care. Conclusions This study has identified that a programme of MDT-led case management was generally very well received by patients and their families. However, a number of factors were identified that could improve the implementation of the programme and further research needs to be

  13. Transition Management: Case Study of an Energy Efficiency Technology Roadmap in Turkey

    Directory of Open Access Journals (Sweden)

    Şiir Kilkiş

    2014-12-01

    Full Text Available This paper integrates several streams of literature in transition management and proposes a holistic framework for its application in policy-making. Separate fields of study, such as motors of change and strategic intelligence tools, are unified in a single analytical process. The process involves five steps that may be repeated until a desired policy objective is achieved. The pilot, integrated technology roadmap process that has been launched in Turkey is analyzed as a case study. The Energy Efficiency Technology Roadmap has been completed with the participation of over 160 experts in 5 different stages. It involved the collection of over 349 Delfi statements, their consolidation for a Delfi survey with 16 statements, the analysis of the results, a focal group meeting to develop roadmaps for the 7 selected goals, and the consultation of the roadmaps to the sector. The paper concludes that an integrated technology roadmap process, as described in the pilot case study, provides an advanced version of transition management, which is needed to mobilize research, development, and innovation for sustainable development.

  14. The Application of an Engineering Design and Information Systems Case Study in a Senior Level Product Data Management Course

    Science.gov (United States)

    Connolly, Patrick

    2011-01-01

    This study examines the use of an engineering design and information systems case study over a three week period in a senior level class covering the topics of product data management (PDM) and product lifecycle management (PLM). Students that have taken the course in the past have struggled with the sometimes nebulous and difficult to…

  15. Critical Success Factors for an Effective Security Risk Management Program in an Organization: An Exploratory Case Study

    Science.gov (United States)

    Zafar, Humayun

    2010-01-01

    This study investigates differences in perception between layers of management (executive, middle, and lower) and staff with regard to the influence of critical success factors (CSFs) on security risk management (SRM) effectiveness. This is an in-depth case study conducted at a Fortune 500 company. Rockart's (1979) CSF method is modified through…

  16. Liquidity management practices in SMEs in the IT service industry - A case study

    OpenAIRE

    Laivonen, Eero

    2013-01-01

    PURPOSE OF THE STUDY The purpose of this study is to examine and describe how small and medium-sized companies manage their liquidity in practice. The study is constructed around three areas of liquidity management: cash management, working capital management and cash flow forecasting. One of the objectives of this study is to test theoretical models and methods related to the aforementioned areas and examine whether small and medium-sized companies actually use these models and methods in...

  17. A Case Study on Municipal Solid Waste Management in Salt Lake City

    Directory of Open Access Journals (Sweden)

    S K Maity

    2011-08-01

    Full Text Available Solid waste management is an important social problem throughout the world. In India it takes the shape of alarming dimension which has to be addressed urgently. It includes the collection and disposal ofgarbage, or municipal solid waste, compounded by increasing consumption levels. Among the solid waste generated in Indian cities, Kolkata’s position is second. Bidhannagar or Salt Lake City is a planned satellite township in Kolkata. The problem of municipal solid waste management (MSWM also exists in the urban environment of Salt Lake. Therefore the present study was taken to find out the problems and prospects of Municipal solid waste in this city. A detailed investigation was made comprising the methods of practices associated with sources, quantity generated, collection, transportation, storage, treatment and disposal of Municipal solid waste in Salt Lake City. The relevant data of SWM in Salt Lake was obtained throughquestionnaire, individual field visit, interacting with people and bona fide record of Salt Lake Municipal Corporation. After this case study, it was found that there are several lacunas in existing system of SWM in Salt Lake as comparing with Municipal Solid Waste (Management & Handling Rules 2000.

  18. Risk Management Adoption Framework for Software Projects: A Case Study for Kenyan Software Project Managers and Developers

    Directory of Open Access Journals (Sweden)

    Noela Jemutai Kipyegen

    2012-05-01

    Full Text Available Despite the existence and availability of proper software development risk management processes, Kenyans software projects experience myriad of challenges. This study looks at software risk management practice and the root of problems experienced by Kenyan software project managers and developers. The survey helped to understand these causes and the kind of risk management adoption framework suitable to software projects and that solves existing problems in Kenya. Results from 62 software developers and 15 IT project managers from 30 software development firms showed that majority (87% of IT project managers and developers do not use formal risk management techniques. There are no measures put in place by various development organizations for the implementation of formal risk management methods. This paper develops a framework that guides in the adoption of the existing formal risk management techniques in two areas; Institutions of learning and software development industry.

  19. Communication between scientists, fishery managers and recreational fishers: lessons learned from a comparative analysis of international case studies

    DEFF Research Database (Denmark)

    Dedual, M.; Sague Pla, O.; Arlinghaus, R.;

    2013-01-01

    , managers and fishers concerning the quality of communication in eleven case studies of recreational fisheries. Case studies were synthesised and common reasons why communication did not always flow as intended were identified. The prevalent barriers to good communication, and therefore collaboration...

  20. Enabling Business Processes through Information Management and IT Systems: The FastFit and Winter Gear Distributors Case Studies

    Science.gov (United States)

    Kesner, Richard M.; Russell, Bruce

    2009-01-01

    The "FastFit Case Study" and its companion, the "Winter Gear Distributors Case Study" provide undergraduate business students with a suitable and even familiar business context within which to initially consider the role of information management (IM) and to a lesser extent the role of information technology (IT) systems in enabling a business.…

  1. The Effectiveness of Human Resource Management Strategies in Organization : A Case Study of United Bank for Africa PLC

    OpenAIRE

    Nnamani, Nnamdi Hezekiah

    2013-01-01

    Having effective human resources management strategies and practically applying it in an organization has a great impact on how competitive they will be in the business environment. The study titled “Effectiveness of Human Resources Management Strategies in the Organization; A case study on United Bank For Africa PLC”, was conducted to determine the success of the human resources management strategies of the UBA PLC and to also find out the relationship between these strategies and the overal...

  2. Entrepreneurial Risk taking propensity and Performance : A case study of Owner-Managed companies in the Ghana Club 100.

    OpenAIRE

    Dellor, Desmond

    2009-01-01

    Abstract Title: Entrepreneurial Risk taking propensity and Performance: A case study of Owner-Managed companies in the Ghana Club 100. Author: Desmond Dellor Supervisor: Anders Hederstierna Department: School of Management, Blekinge Institute of Technology Course: Master’s thesis in Business administration, 15 credits (ECTS). Background and Problem Discussion: This study seeks to assess how successful are Owner- Managed Companies in the “Ghana Club100”. The broad question addressed by this st...

  3. Evaluation of municipal solid waste management performance by material flow analysis: Theoretical approach and case study.

    Science.gov (United States)

    Zaccariello, Lucio; Cremiato, Raffaele; Mastellone, Maria Laura

    2015-10-01

    The main role of a waste management plan is to define which is the combination of waste management strategies and method needed to collect and manage the waste in such a way to ensure a given set of targets is reached. Objectives have to be sustainable and realistic, consistent with the environmental policies and regulations and monitored to verify the progressive achievement of the given targets. To get the aim, the setting up and quantification of indicators can allow the measurement of efficiency of a waste management system. The quantification of efficiency indicators requires the developing of a material flow analysis over the system boundary, from waste collection to secondary materials selling, processing and disposal. The material flow analysis has been carried out with reference to a case study for which a reliable, time- and site-specific database was available. The material flow analysis allowed the evaluation of the amount of materials sent to recycling, to landfilling and to waste-to-energy, by highlighting that the sorting of residual waste can further increase the secondary materials amount. The utilisation of energy recovery to treat the low-grade waste allows the maximisation of waste diversion from landfill with a low production of hazardous ash. A preliminary economic balance has been carried out to define the gate fee of the waste management system that was in the range of 84-145 € t(-1) without including the separate collection cost. The cost of door-by-door separate collection, designed to ensure the collection of five separate streams, resulted in 250 € t(-1) ±30%. PMID:26253498

  4. Risk Management Adoption Framework for Software Projects: A Case Study for Kenyan Software Project Managers and Developers

    OpenAIRE

    Noela Jemutai Kipyegen

    2012-01-01

    Despite the existence and availability of proper software development risk management processes, Kenyans software projects experience myriad of challenges. This study looks at software risk management practice and the root of problems experienced by Kenyan software project managers and developers. The survey helped to understand these causes and the kind of risk management adoption framework suitable to software projects and that solves existing problems in Kenya. Results from 62 software dev...

  5. System of systems engineering and risk management of extreme events: concepts and case study.

    Science.gov (United States)

    Bristow, Michele; Fang, Liping; Hipel, Keith W

    2012-11-01

    The domain of risk analysis is expanded to consider strategic interactions among multiple participants in the management of extreme risk in a system of systems. These risks are fraught with complexity, ambiguity, and uncertainty, which pose challenges in how participants perceive, understand, and manage risk of extreme events. In the case of extreme events affecting a system of systems, cause-and-effect relationships among initiating events and losses may be difficult to ascertain due to interactions of multiple systems and participants (complexity). Moreover, selection of threats, hazards, and consequences on which to focus may be unclear or contentious to participants within multiple interacting systems (ambiguity). Finally, all types of risk, by definition, involve potential losses due to uncertain events (uncertainty). Therefore, risk analysis of extreme events affecting a system of systems should address complex, ambiguous, and uncertain aspects of extreme risk. To accomplish this, a system of systems engineering methodology for risk analysis is proposed as a general approach to address extreme risk in a system of systems. Our contribution is an integrative and adaptive systems methodology to analyze risk such that strategic interactions among multiple participants are considered. A practical application of the system of systems engineering methodology is demonstrated in part by a case study of a maritime infrastructure system of systems interface, namely, the Straits of Malacca and Singapore. PMID:22804565

  6. The role of requirements management in the design of built environments: a case study

    Directory of Open Access Journals (Sweden)

    Camila Pegoraro

    2011-12-01

    Full Text Available Due to the known difficulties on managing the design process of built environments, researchers and entrepreneurs have continuously developed and implemented best practices from areas such as Project Management (PM. However, there are still gaps to be filled, such as difficulties on monitoring the stakeholder’s requirements and their dynamics. In attempt to eliminate this gap, this paper aims to analyze if requirements management (RM can be integrated to PM and which are the main advantages and disadvantages of this integration. The research includes a literature review which presents PM and RM concepts, the last one based on software engineering approach. Moreover, a case study was performed in a construction company, using semi-structured interviews. The research showed that the use of RM is advantageous, even not solving all the projects difficulties, and that the proper structuring of the projects is a condition for the success of RM implementation. The main contribution is a generic and systematic proposal for integrating the stages of the RM to the projects.

  7. Engagement of Facilities Management in Design Stage through BIM: Framework and a Case Study

    Directory of Open Access Journals (Sweden)

    Ying Wang

    2013-01-01

    Full Text Available Considering facilities management (FM at the early design stage could potentially reduce the efforts for maintenance during the operational phase of facilities. Few efforts in construction industry have involved facility managers into the design phase. It was suggested that early adoption of facilities management will contribute to reducing the needs for major repairs and alternations that will otherwise occur at the operational phase. There should be an integrated data source providing information support for the building lifecycle. It is envisaged that Building Information Modelling (BIM would fill the gap by acting as a visual model and a database throughout the building lifecycle. This paper develops a framework of how FM can be considered in design stage through BIM. Based on the framework, the paper explores how BIM will beneficially support FM in the design phase, such as space planning and energy analysis. A case study of using BIM to design facility managers’ travelling path in the maintenance process is presented. The results show that early adoption of FM in design stage with BIM can significantly reduce life cycle costs.

  8. Organisational performance and business continuity management: a theoretical perspective and a case study.

    Science.gov (United States)

    Sawalha, Ihab Hanna Salman

    2013-01-01

    This paper seeks to extend the research relating to the strategic view of business continuity management (BCM) to the context of organisational performance (OP). It discusses potential performance consequences resulting from applying BCM aspects/elements within an organisation. The paper contributes to the understanding of the role of BCM in OP by discussing how deployment of BCM key aspects/elements can improve OP. Two main issues are discussed: first, background to performance and the elements of OP; and secondly, the role of BCM in achieving optimised OP. These issues are significant, as they go further than the extant literature relating to the significance of BCM and its potential influence on OP. The study focuses on Jordanian banks as a case study and as a way of illustrating how BCM helps improve OP for those organisations facing performance shortcomings or difficulties. PMID:23835428

  9. Organisational performance and business continuity management: a theoretical perspective and a case study.

    Science.gov (United States)

    Sawalha, Ihab Hanna Salman

    2013-01-01

    This paper seeks to extend the research relating to the strategic view of business continuity management (BCM) to the context of organisational performance (OP). It discusses potential performance consequences resulting from applying BCM aspects/elements within an organisation. The paper contributes to the understanding of the role of BCM in OP by discussing how deployment of BCM key aspects/elements can improve OP. Two main issues are discussed: first, background to performance and the elements of OP; and secondly, the role of BCM in achieving optimised OP. These issues are significant, as they go further than the extant literature relating to the significance of BCM and its potential influence on OP. The study focuses on Jordanian banks as a case study and as a way of illustrating how BCM helps improve OP for those organisations facing performance shortcomings or difficulties.

  10. ERP AND BI IMPLEMENTATION IN ROMANIAN ORGANIZATIONS AND THEIR INFLUENCE ON MANAGER'S DECISION: A CASE STUDY

    Directory of Open Access Journals (Sweden)

    EDUARD EDELHAUSER

    2011-01-01

    Full Text Available ERP systems are usually complex, expensive, powerful, proprietary systems which are used widely as integrated multi-module commercial packages suitable for tailoring and adding "add-ons" as and when required. A lot of research has been done over ERP and implementation of ERP. However, most of the research so far has been done over ERP in an effort to implement it successfully in an organization. In this paper I offer the results of a case study undertaken to see the effect of ERP implementation on a few variables of manager's decision. This study has found that the job tenure and job type of an employee influences the attitudes towards ERP system.

  11. Network Organizational Development in the Public Sector: A Case Study of the Federal Emergency Management Administration (FEMA).

    Science.gov (United States)

    Ward, Robert; Wamsley, Gary; Schroder, Aaron; Robins, David B.

    2000-01-01

    Does information technology "pull" the organizational management toward change in terms of authority and control, or is information technology "pushed" through the organization, by management, to maintain its existing system of authority and control? These conflicting positions are explored through a case study of the Federal Emergency Management…

  12. The Emotions of Management and the Management of Emotions: A Case Study of Middle Managers in a Change Context

    OpenAIRE

    Moore, Caroline

    2006-01-01

    The over-rational portrayal of middle managers has the intended or unintended consequence of masking and marginalising the emotional dimension demanded in this role. This research critically examines emotion at work, exploring how it is shaped and bound up with concepts such as control, power and fear. The framework used particularly focuses on both the emotions of control, and the control of emotions, which gives empirical support to the critique of over-rational views of mana...

  13. Carbon Emission Management in the Construction Industry – Case Studies Of Nigerian Construction Industry

    Directory of Open Access Journals (Sweden)

    Edeoja, Joy Acheyini

    2015-07-01

    Full Text Available Climate change is a global concern. The effect is seen all over the globe and man’s anthropogenic activities is a major contributor. This study evaluates the management of carbon emissions in the Nigerian construction industry by measuring the amount of carbon being emitted from constructional activities within selected organizations. At present, there is no standard of measuring greenhouse gas emissions that is acceptable internationally for all countries so the UK Department for Environment and Rural Affairs (DEFRA methodology of emission monitoring and measurement was used to evaluate the extent of carbon dioxide emissions in these organizations. This methodology was adopted for this study because there was no known national methodology for emission measurement and monitoring within Nigeria. Case studies were undertaken and questionnaires were applied in some construction organizations within Nigeria and the responses from these questionnaires were evaluated and it was found that though there was significant emissions from the Nigerian construction industry, the provision for emissions monitoring and management was lacking, the general awareness regarding carbon emissions and environmental issues across the various organizations evaluated was poor and the construction organizations had no singular person directly in charge of carbon or environmental issues.

  14. Managing sidewalk pavement maintenance: A case study to increase pedestrian safety

    Directory of Open Access Journals (Sweden)

    Maria Vittoria Corazza

    2016-06-01

    Full Text Available Comfort is a major requirement in planning pedestrian facilities. Pedestrians walk where they feel comfortable and when they do not feel at ease, they walk elsewhere. A typical example is that filthy, distressed, or too narrow sidewalks induce pedestrians to walk on carriageways. This behaviour jeopardizes road safety and highly dangerous to most users, leave them vulnerable. Unsuitable pavements can be the result of irregular maintenance operations to restore evenness after shock damage, weather phenomena, installation of equipment (e.g., posts, fences, urban furniture with a reduction of walkable surface, or substandard repair work on pavements and patches due to emergency operations. These problems can be solved with an appropriate maintenance management system, which optimizes financial resources to make smart decisions about how to intervene with an adequate and lasting maintenance operation. This paper defines an evaluation index for sidewalk conditions as a part of an efficient set-up of a Sidewalk Management System, which is similar to the better known Road Management System. The study relies on surveys, as well as the classification and analysis of sidewalk distresses. The authors adapted an index already standardized by ASTM for roads and airports: the Pavement Condition Index (PCI. PCI has been modified to consider the specific types on the sidewalks studied within this paper. To validate the method, a case study of a residential district in Rome, Italy, was carried out. The chosen area lacks regular maintenance and has therefore resulted in a network of unsafe sidewalks. Frequent detour routes were surveyed and related to the level of distresses within a general assessment of safety. This study concentrates on sidewalks with flexible pavements because this type of pavement is the only one adopted in the survey areas and, in general, throughout Italy.

  15. Information Technology Framework for Pharmaceutical Supply Chain Demand Management: a Brazilian Case Study

    Directory of Open Access Journals (Sweden)

    Pedro Domingos Antoniolli

    2016-01-01

    Full Text Available The paper aims at proposing an information technology framework for demand management within a dyad on the supply chain pharmaceutical industry. The paper adopts the exploratory study as research method, involving a producer of generic drugs and its main distributor. Data was collected by semi - structured interviews. In pharmaceu tical supply chain, sharing information boosted by information technology translates into greater flexibility and reliability, lower costs, obtained through more reliable forecasting, and lower inventory requirements. There are few initiatives involving In formation Technology (IT applied to demand management in pharmaceutical supply chains available in the literature. It was found that the IT framework proposed in this research is adherent to the demand management of the focused pharmaceutical dyad. Other assumption was that, if partners processes integration exist, better supply chain performance is achieved. It was found that, by means of proposed tools and solutions, such as RFID and involved partners applications integration, this goal could be achieved . Because of the chosen research approach, results may be restricted to these specific dyadic processes. Further application of the proposed IT framework have to be tested. The paper identifies demand management strategic and operational processes that can reach a better performance by using the proposed IT framework. Based on the literature, were identified which IT requirements should be met to demand management processes optimization. Additionally, were applied questionnaires and interviews to the focuse d dyad personnel, to corroborate the data identified in the literature. Answers found in the case study link literature elements with those stated by respondents. Finally, based on this, was conceived an IT framework composed of three elements: 1. One spec ific for infrastructure, to enable data and systems interoperability among SC participants, considering a

  16. Restoration in the Anacostia river watershed: An ecosystem management case study

    Energy Technology Data Exchange (ETDEWEB)

    Martin, L.R.

    1995-12-01

    This paper discusses various aspects of an ecosystem approach to watershed restoration as illustrated by the Anacostia River Watershed Restoration initiative. This information was derived from a case study conducted as part of the Interagency Ecosystem Management Initiative (IEMI), an outgrowth of a recommendation in the National Performance Review. The purpose of this study was to identify components of the ecosystem approach used in the Anacostia initiative that may be useful to other ecosystem restoration and management initiatives in the future. Water quality and ecological conditions within the Anacostia River watershed have become degraded due to urban and suburban development and other activities in the watershed over the last two centuries. An intergovernmental partnership has been formed to cooperatively assess the specific problems in the basin and to direct and implement restoration efforts. The Anacostia initiative includes a number of cooperative efforts that cross political boundaries, and involves numerous states, local agencies, civic groups, and private individuals in addition to the Federal players. In contrast with some of the other case studies in the IEMI, the Anacostia restoration effort is primarily driven by state and local governments. There has, however, been Federal involvement in the restoration and use of Federal grants. In addition, the establishment of a forum for setting goals, priorities and resolving differences was viewed as essential. Closer relationships between planning and regulatory functions can help advance the restoration goals. Public participation, including education, outreach and involvement, is essential to viable ecosystem initiatives. Comprehensive planning and modeling must be balanced with continuous visible results in order to sustain administrative and public support for the initiative.

  17. Integrating ecosystem services into risk management decisions: case study with Spanish citrus and the insecticide chlorpyrifos.

    Science.gov (United States)

    Deacon, Samantha; Norman, Steve; Nicolette, Joseph; Reub, Gregory; Greene, Gretchen; Osborn, Rachel; Andrews, Paul

    2015-02-01

    The European regulatory system for the approval of pesticides includes a thorough evaluation of risks to the environment and is designed to be protective of ecosystems. However, a decision to ban an agrochemical could also potentially have a negative impact on the value of ecosystem services, if resulting changes in crop management are damaging to ecosystems or result in negative socio-economic impacts. To support regulatory decision-making, consideration of ecosystem services to identify best environmental management options could be a way forward. There is generally a growing trend for the consideration of ecosystem services in decision making. Ecosystems provide the conditions for growing food, regulate water and provide wildlife habitats; these, amongst others, are known as ecosystem services. The objectives of this case study were to bring a holistic approach to decision making by valuing the environmental, social and economic benefits derived from the use of chlorpyrifos in Valencian citrus production. Spanish growers harvest between 5 and 6 milliont of citrus annually, worth an estimated €5 to 7 billion in food markets throughout Europe. The approach highlighted the potential for unintended negative consequences of regulatory decisions if the full context is not considered. In this study, rather than a regulatory restriction, the best option was the continued use of chlorpyrifos together with vegetated conservation patches as refuges for non-target insects. The conservation patches offset potential insecticidal impacts to insects whilst maintaining citrus production, farm income and the amenity value of the citrus landscape of Valencia. This was an initial proof-of-concept study and illustrates the importance of a wider perspective; other cases may have different outcomes depending on policies, the pesticide, crop scenarios, farm economics and the region.

  18. Lessons Learnt from the Improvement of Customer Support Processes: A Case Study on Incident Management

    Science.gov (United States)

    Jäntti, Marko

    IT Infrastructure Library (ITIL) is the most widely used IT service management framework that provides guidelines how to create, manage and support IT services. Service support processes, such as incident management and problem management, are among the first ITIL processes that organizations start to implement. However, several challenges may exist in the process implementation. The research question of this study is: which issues are important in establishing an ITIL-based incident management process? The main contribution of this paper is to present lessons learnt from an ITIL-based process improvement project that focused on establishing an incident management process in an IS department of a university hospital. Our results show that key issues in implementing incident management are to 1) define the basic concepts of incident management with concrete examples and 2) define process interfaces between incident management and other support processes.

  19. A Process-Based Knowledge Management System for Schools: A Case Study in Taiwan

    Science.gov (United States)

    Lee, Chi-Lung; Lu, Hsi-Peng; Yang, Chyan; Hou, Huei-Tse

    2010-01-01

    Knowledge management systems, or KMSs, have been widely adopted in business organizations, yet little research exists on the actual integration of the knowledge management model and the application of KMSs in secondary schools. In the present study, the common difficulties and limitations regarding the implementation of knowledge management into…

  20. Inexact fuzzy-stochastic constraint-softened programming - A case study for waste management.

    Science.gov (United States)

    Li, Y P; Huang, G H; Yang, Z F; Chen, X

    2009-07-01

    In this study, an inexact fuzzy-stochastic constraint-softened programming method is developed for municipal solid waste (MSW) management under uncertainty. The developed method can deal with multiple uncertainties presented in terms of fuzzy sets, interval values and random variables. Moreover, a number of violation levels for the system constraints are allowed. This is realized through introduction of violation variables to soften system constraints, such that the model's decision space can be expanded under demanding conditions. This can help generate a range of decision alternatives under various conditions, allowing in-depth analyses of tradeoffs among economic objective, satisfaction degree, and constraint-violation risk. The developed method is applied to a case study of planning a MSW management system. The uncertain and dynamic information can be incorporated within a multi-layer scenario tree; revised decisions are permitted in each time period based on the realized values of uncertain events. Solutions associated with different satisfaction degree levels have been generated, corresponding to different constraint-violation risks. They are useful for supporting decisions of waste flow allocation and system-capacity expansion within a multistage context. PMID:19171474

  1. Policy Mixes to Achieve Absolute Decoupling: A Case Study of Municipal Waste Management

    Directory of Open Access Journals (Sweden)

    Francesca Montevecchi

    2016-05-01

    Full Text Available Studying the effectiveness of environmental policies is of primary importance to address the unsustainable use of resources that threatens the entire society. Thus, the aim of this paper is to investigate on the effectiveness of environmental policy instruments to decouple waste generation and landfilling from economic growth. In order to do so, the paper analyzes the case study of the Slovakian municipality of Palarikovo, which has drastically improved its waste management system between 2000 and 2012, through the utilization of differentiated waste taxes and awareness-raising and education campaigns, as well as targeting increased recycling and municipal composting. We find evidence of absolute decoupling for landfilled waste and waste generation, the latter being more limited in time and magnitude. These policy instruments could therefore play an important role in municipalities that are still lagging behind in waste management. More specifically, this policy mix was effective in moving away from landfilling, initiating recycling systems, and to some extent decreasing waste generation. Yet, a more explicit focus on waste prevention will be needed to address the entirety of the problem effectively.

  2. Managing Medical Vocabulary Updates in a Clinical Data Warehouse: An RxNorm Case Study.

    Science.gov (United States)

    Podchiyska, Tanya; Hernandez, Penni; Ferris, Todd; Weber, Susan; Lowe, Henry J

    2010-11-13

    Use of terminology standards facilitates aggregating data from multiple sources for information retrieval, exchange and analysis. However, medical vocabularies are continuously updated and incorporating those changes consistently into clinical data warehouses requires rigorous methodology. To integrate pharmacy data from two hospital pharmacy information systems the Stanford Translational Research Integrated Database Environment (STRIDE) project mapped medication orders to RxNorm content using the RxNorm drug model. In order to keep the data relevant and up-to-date, we developed a strategy for updating to RxNorm, while preserving the original meaning and mapping of the legacy data. This case study discusses managing the vocabulary update by following the RxNorm content maintenance strategy and supplementing it with operations to retain access to its drug model information.

  3. Industrial waste management - a case study at Attock oil refinery Ltd., Rawalpindi

    International Nuclear Information System (INIS)

    As far as waste is concerned, industry has a two fold position: on the one hand industry produces waste during the production processes and on the other hand most of the industrial products become waste after being used. From environment perspective waste management and minimization at the source has become important issue all over the world. Waste minimization leading to cleaner production is the process and the policy of reducing the amount of waste produced by Industry at the source and remaining should be managed.The core objective of this research paper is to examine the impact of waste minimization, waste management and the planning of effective waste utilization that increases organizations profitability and green image. The case study will present the Recycle, Reuse, Reduce strategy that waste management is not only necessary to keep the environment healthy but it also brings the financial savings to the organization. It is obvious that there is significant relationship between waste management and profitability. Attock Refinery Limited (ARL) has done significant work in the field of industrial waste management. The stratified sampling has also used during a survey to gather primary data i.e. congregated by administering questionnaires to employees of different departments that shows positive attitude towards waste minimization and management. The interventions regarding industrial waste management are in full practice at ARL to meet the National Environmental Quality Standards. In 1993, prominent step has been taken to address the environmental issues and waste management. After carrying out the detailed survey of effluent waste water system during 1995-1996, Effluent Treatment Plants were installed to meet the NEQS. Keeping the continuity of efforts 'Zero Discharge' of effluent waste from the refinery was targeted. This project is recycling the waste water resulting environment conservation and saving money that was being spent for water pumping from

  4. The challenges of knowledge management portals application and implementation:An Iranian organizations case study

    Directory of Open Access Journals (Sweden)

    Sara Sharifi-Yazdi

    2010-07-01

    Full Text Available This article aims to review, identify and prioritize challenge factors of the implementation of knowledge management portals for Iranian organizations. The study determines several important weakness factors affecting the implications of the knowledge management such as the weakness in organizational strategy, information overcrowd, content management, portals project management, and etc. The study also indicates that the factors have different priorities where managerial factors are in the highest priority and financial factors are in the lowest priority. We also perform factor analysis to summarize seventeen factors into six issues: Financial and information security, Technology and management, Senior management support and strategy, Acceptance, User's motivation and culture, Project management, Change management and training. Knowledge management portal is a brand new concept for Iranian organizations and it is hard to gather information from limited number of organizations or companies for applied knowledge management portals. The results of this study could be useful for knowledge management planners and managers in organizations and clear the prospects to deal with the challenges.

  5. Milestones in Implementation of an Integrated Management System in the Health Sector. Case Study Radiologische Netzwerk Rheinland

    Directory of Open Access Journals (Sweden)

    Claus Nagel-Picioruş

    2016-05-01

    Full Text Available Healthcare organizations in Germany exploit the benefits of the ISO 9000 family of international standards as it became compulsory to implement a quality management system in accordance with ISO 9001 requirements. Until the innovative ISO 9001:2015 proposal it was no direct connection to the other management systems like risk management, knowledge management or environmental management. So far, only few bodies ensured interconnections between different systems of management or associated the quality management system with the strategic planning process. However, healthcare encapsulates supplementary requirements which affect a number of different systems. Additionally, the financial crisis has encouraged the trend to operate integrated reporting beyond financial aspects. This paper aims at presenting the experience on the development of integrated management and reporting system integrated in an organization belonging to the health sector. The work clarifies the steps towards merging distinctly regulated management systems (quality, health or environmental management with strategic planning and controlling, via a Balanced Dashboard (Balanced Scorecard - BSC as well as integrated reporting according to the model International Integrated Reporting Initiative (IIRI in a German medical company - Radiologische Netzwerk Rheinland - RNR AG. Using the case study method, the paper's purpose is to highlight approaches and results of the company that could support practitioners from medical area and bezound. The literature review clarified theoretical concepts while the case study allowed converging comprehensive information and knowledge accumulated by RNR AG, thus helping to bridge the gap between literature on total integrated management reporting and reporting system in healthcare.

  6. Supply chain management and logistics strategy: case studies in automotive suppliers.

    OpenAIRE

    Jonas Lucio Maia; Aline Lamon Cerra

    2006-01-01

    Automotive industry is, traditionally, a fruitful field for the developments in Operations Engineering/Management. In Brazil, such industry has suffered the impacts of structural changes like the adoption of lean manufacturing, the set up of new productive chains, changes in product design, among others.Considering the possible impacts of all these changes, this work aims at analyzing and comparing the Logistics and Supply Chain Management characteristics of two automotive suppliers.The case ...

  7. Participatory Research for Adaptive Water Management in a Transition Country - a Case Study from Uzbekistan

    Directory of Open Access Journals (Sweden)

    Nilufar Matin

    2010-09-01

    Full Text Available Participatory research has in recent years become a popular approach for problem-oriented scientific research that aims to tackle complex problems in a real management context. Within the European Union project NeWater, stakeholder processes were initiated in seven case studies to develop approaches for adaptive water management. The Uzbek part of the Amudarya River basin was one of the studied river basins. However, given the current political and cultural context in Uzbekistan, which provides little room for stakeholder participation, it was unclear to what extent participation could be realized there. In this paper, we present an evaluation of the participatory research carried out in the Amudarya case study with respect to (i the choice and application of different participatory methods and their adaptation to the given political, socioeconomic, and cultural environment, (ii their usefulness in improving system understanding and developing strategies and measures to improve water management and monitoring, and (iii their acceptance and suitability for enhancing policy-making processes in the Amudarya River basin context. The main lessons learned from the comparison of the different participatory methods were (1 the stakeholder process provided an opportunity for meetings and discussions among stakeholders from different organizational levels and thus promoted communication between different levels and organizations, and (2 in a context where most stakeholders are not generally involved in policy-making, there is a danger of raising expectations that a research project cannot meet, e.g., of transferring local interests to higher levels. Our experience shows that in order to choose participatory methods and adapt them to the Uzbek cultural and political setting (and most likely this applies to other post-Soviet transition countries as well, four aspects should be taken into account: the time required to prepare and apply the method, good

  8. Municipal solid waste management challenges in developing countries - Kenyan case study

    International Nuclear Information System (INIS)

    This paper provides an overview of the state of municipal solid waste management (MSWM) by local authorities in Kenya as a case study of a low-income developing country. Approaches of possible solutions that can be undertaken to improve municipal solid waste (MSW) services are discussed. Poor economic growth (1.1% in 1993) has resulted in an increase in the poverty level which presently stands at 56%. Migration from the rural areas to the urban areas has resulted in unplanned settlements in suburban areas accommodating about 60% of the urban population on only 5% urban land area. Political interference also hampers smooth running of local authorities. Vulnerability of pollution of surface and groundwater is high because local authorities rarely considered environmental impact in siting MSW disposal sites. Illegal dumping of MSW on the river banks or on the roadside poses environmental and economic threats on nearby properties. Poor servicing of MSW collection vehicles, poor state of infrastructure and the lack of adequate funding militate against optimization of MSW disposal service. The rural economy needs to be improved if rural-urban migration is to be managed. Involvement of stakeholders is important to achieve any meaningful and sustainable MSWM. The role of the informal sector through community-based organizations (CBOs), Non-Governmental Organizations (NGOs) and the private sector in offering solutions towards improvement of MSWM also is explored

  9. Data Mining for Secure Software Engineering – Source Code Management Tool Case Study

    Directory of Open Access Journals (Sweden)

    A.V.Krishna Prasad,

    2010-07-01

    Full Text Available As Data Mining for Secure Software Engineering improves software productivity and quality, software engineers are increasingly applying data mining algorithms to various software engineering tasks. However mining software engineering data poses several challenges, requiring various algorithms to effectively mine sequences, graphs and text from such data. Software engineering data includes code bases, execution traces, historical code changes,mailing lists and bug data bases. They contains a wealth of information about a projects-status, progress and evolution. Using well established data mining techniques, practitioners and researchers can explore the potential of this valuable data in order to better manage their projects and do produce higher-quality software systems that are delivered on time and with in budget. Data mining can be used in gathering and extracting latent security requirements, extracting algorithms and business rules from code, mining legacy applications for requirements and business rules for new projects etc. Mining algorithms for software engineering falls into four main categories: Frequent pattern mining – finding commonly occurring patterns; Pattern matching – finding data instances for given patterns; Clustering – grouping data into clusters and Classification – predicting labels of data based on already labeled data. In this paper, we will discuss the overview of strategies for data mining for secure software engineering, with the implementation of a case study of text mining for source code management tool.

  10. Traditional Commerce Versus Electronic Commerce: A Case Study Under The Logistics Costs Management View

    Directory of Open Access Journals (Sweden)

    Marcos Antônio de Souza

    2014-08-01

    Full Text Available The aim of this article is to see how a large Brazilian company of the retail sector makes the measurement and analysis of logistics costs of both its physical operations (traditional trade as their virtual transactions (e-commerce. The research has been conducted in the contributions of strategic cost management for business sustainability. This is an unique descriptive case study, with a qualitative approach, performed in the 2nd half of 2013. Data were collected through interviews, document analysis and in situ observations. Data analyzes occurred by comparative interpretations. The main results showed no significant differences in the analysis and measurement of logistics costs between the two forms of trading. This can be explained partly by the fact that the company does not deal with electronic commerce differently in relation to the management of logistics costs. That is, both the operations of the virtual store as physical stores share the same logistics structure. Additional logistics costs in e-commerce are offset by higher margin practiced in this business model.

  11. Municipal solid waste management challenges in developing countries--Kenyan case study.

    Science.gov (United States)

    Henry, Rotich K; Yongsheng, Zhao; Jun, Dong

    2006-01-01

    This paper provides an overview of the state of municipal solid waste management (MSWM) by local authorities in Kenya as a case study of a low-income developing country. Approaches of possible solutions that can be undertaken to improve municipal solid waste (MSW) services are discussed. Poor economic growth (1.1% in 1993) has resulted in an increase in the poverty level which presently stands at 56%. Migration from the rural areas to the urban areas has resulted in unplanned settlements in suburban areas accommodating about 60% of the urban population on only 5% urban land area. Political interference also hampers smooth running of local authorities. Vulnerability of pollution of surface and groundwater is high because local authorities rarely considered environmental impact in siting MSW disposal sites. Illegal dumping of MSW on the river banks or on the roadside poses environmental and economic threats on nearby properties. Poor servicing of MSW collection vehicles, poor state of infrastructure and the lack of adequate funding militate against optimization of MSW disposal service. The rural economy needs to be improved if rural-urban migration is to be managed. Involvement of stakeholders is important to achieve any meaningful and sustainable MSWM. The role of the informal sector through community-based organizations (CBOs), Non-Governmental Organizations (NGOs) and the private sector in offering solutions towards improvement of MSWM also is explored. PMID:16006111

  12. Using SharePoint to manage and disseminate fusion project information: An ITER case study

    Energy Technology Data Exchange (ETDEWEB)

    Prescott, Barry, E-mail: barry.prescott@iter.or [ITER Organization, CS 90 046, 13067 St. Paul lez Durance Cedex (France); Downing, James [ITER Organization, CS 90 046, 13067 St. Paul lez Durance Cedex (France); Tessella plc, 26 The Quadrant, Abingdon Science Park, Abingdon, Oxfordshire OX14 3YS (United Kingdom); Di Maio, Marco [ITER Organization, CS 90 046, 13067 St. Paul lez Durance Cedex (France); projectglobe.com, 108 Totteridge House, 15 Yelverton Road, London SW11 3QH (United Kingdom); How, John [ITER Organization, CS 90 046, 13067 St. Paul lez Durance Cedex (France)

    2010-07-15

    The ITER Organization, in common with many other fusion laboratories, has an authenticated-access website devoted to the communication of information to all its staff and remote collaborators. In 2007 and 2008, the number of registered users of this site increased by more than a factor of ten, to over 3000 at present, and with approximately 900 unique users using the website per month. In parallel, the project management of the organisation has been put in place. A decision was taken to move the web platform from simple HTML to Microsoft SharePoint and to web-enable the many applications and databases used for ITER management. This decision has been well justified by the power and extensive flexibility provided by SharePoint, for example it permits different groups to publish their own information and to collaborate, and to consolidate disparate spreadsheet data in linked SharePoint lists to improve quality and maintainability. This paper examines the use of SharePoint at ITER: why it was selected and what benefits it brings to both the local and remote ITER community. Some active case studies are presented. The paper also looks ahead at what future benefits to ITER this platform offers, and reviews the type of information that the site can profitably publish. The paper also highlights some of the limitations of the platform, the problems of integration with other ITER systems, and discusses its potential for adaptability in other scientific organisations.

  13. Using SharePoint to manage and disseminate fusion project information: An ITER Case Study

    Energy Technology Data Exchange (ETDEWEB)

    Prescott, B.; Downing, J.; Di Maio, M.; How, J. [ITER Organization, 13 - St. Paul Lez Durance (France)

    2009-07-01

    Full text of publication follows: The ITER Organisation, in common with many other fusion laboratories, has a web site devoted to the diffusion of information to all its staff and remote collaborators, authenticated by ITER account name. In 2007 and 2008 the users of this site have expanded by more than a factor of ten with over 3000 registered users at present. In parallel the project management of the organisation has been put in place. A decision was taken to move the web platform from simple HTML to the Microsoft SharePoint platform and to integrate the web into the many utilities and data bases (data.farm.) used for ITER management. This decision has been well justified by the power and extensive flexibility provided by SharePoint, for example permitting different groups to publish their own information and to collaborate, and to consolidate disparate spread-sheet data in linked SharePoint lists to improve quality and maintainability. This paper examines the use of SharePoint at ITER: Why it was selected, what benefits it brings to both the local and remote ITER community. Some active case studies are presented. We also look ahead at what future benefits to ITER this platform offers, and review the type of information that the site can profitably publish. We also highlight some of the limitations, and constraints of the platform, and the problems of integration into the ITER systems, and discuss its adaptability for scientific organisations. (authors)

  14. Managing Returnable Containers Logistics - A Case Study Part I - Physical and Information Flow Analysis

    Directory of Open Access Journals (Sweden)

    Reza A. Maleki

    2011-05-01

    Full Text Available This case study paper is the result of a project conducted on behalf of a company, hereon referred to as Midwest Assembly and Manufacturing or MAAN. The company's operations include component manufacturing, painting, and assembling products. The company also purchases a relatively large percentage of components and major assemblies that are needed to support final assembly operations. MAAN uses its own returnable containers to transport purchased parts from suppliers. Due to poor tracking of the containers, the company has been experiencing lost containers and occasional production disruptions at its facility well as at the supplier sites. The objective of this project was to develop a proposal to enable MAAN to more effectively track and manage its returnable containers. The research activities in support of this project included the analysis and documentation of both the physical flow and the information flow associated with the containers as well as some of the technologies that can help with automatic identification and tracking of containers. The focal point of this paper is on a macro?level approach for the analysis of container and information flow within the logistics chain. A companion paper deals with several of the automatic identification technologies that have the potential to improve the management of MAAN's returnable containers.

  15. NEW APPROACHES TO THE MANAGEMENT OF TOURISM RESOURCES. CASE STUDY THE BUZAU COUNTY

    Directory of Open Access Journals (Sweden)

    Romeo Cătălin CREŢU

    2013-01-01

    Full Text Available The paper aimed to present the new approaches to the management of tourism resources. Starting from theoretical and methodological approaches to date regarding the principles of substantiating the touristic zoning of the territory, it has been achieved the valuation of the touristic potential of the basic territorial and administrative divisions in Romania. For this purpose, the following analysis elements for defining the national territory have been established: the natural touristic potential, the cultural heritage, the general infrastructure, the specific touristic infrastructure, and the quality of the environment .Following discussions with specialists in touristic and related fields, as well as of reference to the specific legislation in force, the result was a model of categorizing the potential and infrastructure components. Starting from the component elements of touristic valences, for valuation and hierarchy purposes of the territorial and administrative divisions, we have chosen the method of the analysis families according to fundamental criteria and sub-criteria; the estimation levels have been attributed by using a moderation procedure of a 100 points total.To demonstrate these theoretical aspects, we developed case study focused on Buzau County. As a conclusion, Buzau County is rich in tourism resourcespotential, but their management is not efficient.

  16. The Student-Managed Fund: A Case Study of Portfolio Properties

    OpenAIRE

    Shuoming (Joe) Peng; William P. Dukes

    2010-01-01

    This case provides students with an in-depth look at various risk measurements in portfolio management. The primary issues examined in this case are: 1) Review pertinent concepts of describing and summarizing a bath of numerical data in the context of identifying portfolio properties. Although these concepts have been covered in basic statistics courses, it is important enough to go over again so that students may be better prepared for discussions regarding various risk measurements in portf...

  17. Specification aggregate quarry expansion: a case study demonstrating sustainable management of natural aggregate resources

    Science.gov (United States)

    Langer, William H.; Tucker, M.L.

    2003-01-01

    Many countries, provinces, territories, or states in the European Union, Australia, Canada, the United States, and elsewhere have begun implementing sustainability programs, but most of those programs stop short of sustainable management of aggregate resources. Sustainable practices do not always have to be conducted under the title of sustainability. This case study describes how Lafarge, a large multinational construction materials supplier, implemented the principles of sustainability even though there was an absence of existing local government policies or procedures addressing sustainable resource management. Jefferson County, Colorado, USA, is one of three counties in the six-county Denver, Colorado, region that has potentially available sources of crushed stone. Crushed stone comprises 30 percent of the aggregate produced in the area and plays a major role in regional aggregate resource needs. Jefferson County is home to four of the five crushed stone operations in the Denver region. Lafarge operates one of those four quarries. Lafarge recently proposed to expand its reserves by exchanging company-owned land for existing dedicated open space land adjacent to their quarry but owned by Jefferson County. A similar proposal submitted about 10 years earlier had been denied. Contrary to the earlier proposal, which was predicated on public relations, the new proposal was predicated on public trust. Although not explicitly managed under the moniker of sustainability, Lafarge used basic management principles that embody the tenets of sustainability. To achieve the goals of sustainable aggregate management where no governmental policies existed, Lafarge not only assumed their role of being a responsible corporate and environmental member of the community, but also assumed the role of facilitator to encourage and enable other stakeholders to responsibly resolve legitimate concerns regarding the Lafarge quarry proposal. Lafarge successfully presented an enlightened

  18. Case Study on the Deficiencies and Difficulties of Project Management since the Promotion Stage of Integrated Waste Systems

    Directory of Open Access Journals (Sweden)

    Raluca CUCINSCHI

    2011-06-01

    Full Text Available The present case study focuses on the shortcomings and difficulties encountered in the management of projects in the environment protection area, respectively of integrated waste management systems, observed in similar projects, promoted simultaneously in five counties in Romania, counties located in different development regions. Thus, following a European funding, five counties were selected to receive free consultancy services for the elaboration of the county master in the field of environment protection, respectively waste management. One of the requirements that the counties had to fulfil was the expressed unequivocal willingness to implement the project at county level. A Project Implementation Unit (PIU was set up at county council level with the precise purpose of managing and implementing the project. Even though the counties benefited from free technical assistance, major delays in finalizing and approving the application were encountered in all the cases studied, due to reasons that depended mostly on the manner the project management was conducted.

  19. Life cycle costing of waste management systems: Overview, calculation principles and case studies

    Energy Technology Data Exchange (ETDEWEB)

    Martinez-Sanchez, Veronica, E-mail: vems@env.dtu.dk [Technical University of Denmark, Department of Environmental Engineering, Miljoevej, Building 113, 2800 Kgs. Lyngby (Denmark); Kromann, Mikkel A. [COWI A/S, Parallelvej 2, 2800 Kgs. Lyngby (Denmark); Astrup, Thomas Fruergaard [Technical University of Denmark, Department of Environmental Engineering, Miljoevej, Building 113, 2800 Kgs. Lyngby (Denmark)

    2015-02-15

    Highlights: • We propose a comprehensive model for cost assessment of waste management systems. • The model includes three types of LCC: Conventional, Environmental and Societal LCCs. • The applicability of the proposed model is tested with two case studies. - Abstract: This paper provides a detailed and comprehensive cost model for the economic assessment of solid waste management systems. The model was based on the principles of Life Cycle Costing (LCC) and followed a bottom-up calculation approach providing detailed cost items for all key technologies within modern waste systems. All technologies were defined per tonne of waste input, and each cost item within a technology was characterised by both a technical and an economic parameter (for example amount and cost of fuel related to waste collection), to ensure transparency, applicability and reproducibility. Cost items were classified as: (1) budget costs, (2) transfers (for example taxes, subsidies and fees) and (3) externality costs (for example damage or abatement costs related to emissions and disamenities). Technology costs were obtained as the sum of all cost items (of the same type) within a specific technology, while scenario costs were the sum of all technologies involved in a scenario. The cost model allows for the completion of three types of LCC: a Conventional LCC, for the assessment of financial costs, an Environmental LCC, for the assessment of financial costs whose results are complemented by a Life Cycle Assessment (LCA) for the same system, and a Societal LCC, for socio-economic assessments. Conventional and Environmental LCCs includes budget costs and transfers, while Societal LCCs includes budget and externality costs. Critical aspects were found in the existing literature regarding the cost assessment of waste management, namely system boundary equivalency, accounting for temporally distributed emissions and impacts, inclusions of transfers, the internalisation of environmental

  20. Life cycle costing of waste management systems: Overview, calculation principles and case studies

    International Nuclear Information System (INIS)

    Highlights: • We propose a comprehensive model for cost assessment of waste management systems. • The model includes three types of LCC: Conventional, Environmental and Societal LCCs. • The applicability of the proposed model is tested with two case studies. - Abstract: This paper provides a detailed and comprehensive cost model for the economic assessment of solid waste management systems. The model was based on the principles of Life Cycle Costing (LCC) and followed a bottom-up calculation approach providing detailed cost items for all key technologies within modern waste systems. All technologies were defined per tonne of waste input, and each cost item within a technology was characterised by both a technical and an economic parameter (for example amount and cost of fuel related to waste collection), to ensure transparency, applicability and reproducibility. Cost items were classified as: (1) budget costs, (2) transfers (for example taxes, subsidies and fees) and (3) externality costs (for example damage or abatement costs related to emissions and disamenities). Technology costs were obtained as the sum of all cost items (of the same type) within a specific technology, while scenario costs were the sum of all technologies involved in a scenario. The cost model allows for the completion of three types of LCC: a Conventional LCC, for the assessment of financial costs, an Environmental LCC, for the assessment of financial costs whose results are complemented by a Life Cycle Assessment (LCA) for the same system, and a Societal LCC, for socio-economic assessments. Conventional and Environmental LCCs includes budget costs and transfers, while Societal LCCs includes budget and externality costs. Critical aspects were found in the existing literature regarding the cost assessment of waste management, namely system boundary equivalency, accounting for temporally distributed emissions and impacts, inclusions of transfers, the internalisation of environmental

  1. Human resources management in the hospitality industry: a case study of the Northern Portugal

    OpenAIRE

    Martins, Catarina; Machado, Carolina

    2003-01-01

    The concept of Human Resource Management is the most effective and productive approach to managing organisation’s key assets, its people. It is also vital to the comprehension of human behaviour complexity. The aim of this study is to discuss how human resources play a major role in hospitality industry and, given the working conditions, also explain how important Human Resource Management practices can be. The study focus on the region of Oporto and the Northern Portugal, i...

  2. Management of neglected cervical spine dislocation: a study of six cases

    Directory of Open Access Journals (Sweden)

    Goni Vijay

    2013-08-01

    Full Text Available 【Abstract】Objective: To report a case series of six neglected cervical spine dislocations without neurological deficit, which were managed operatively. Methods: The study was conducted from August 2010 to December 2011 and cases were selected from the out-patient department of Postgraduate Institute of Medical Education and Research, India. The patients were in the age group of 30 to 50 years. All patients were operated via both anterior and posterior approaches. Results: During the immediate postoperative period, five (83.33% patients had normal neurological status. One (16.67% patient who had C 5 -C 6 subluxation developed neu-rological deficit with sensory loss below C 6 level and motor power of 2/5 in the lower limb and 3/5 in the upper limb below C 6 level. Conclusion: There is no role of skull traction in ne-glected distractive flexion injuries to cervical spine delayed for more than 3 weeks. Posterior followed by anterior ap-proach saves much time. If both approaches are to be done in the same sitting, there is no need for instrumentation posteriorly. But if staged procedure is planed, posterior sta-bilization is recommended, as there is a risk of deterioration in neurological status. Key words: Cervical vertebrae; Neck; Postoperative complications

  3. Management of neglected cervical spine dislocation: a study of six cases

    Institute of Scientific and Technical Information of China (English)

    Vijay Goni; Nirmal Raj Gopinathan; Vibhu Krishnan; Rajesh Kumar; Avinash Kumar

    2013-01-01

    Objective:To report a case series of six neglected cervical spine dislocations without neurological deficit,which were managed operatively.Methods:The study was conducted fromAugust 2010 to December 2011 and cases were selected from the out-patient department of Postgraduate Institute of Medical Education and Research,India.The patients were in the age group of 30 to 50 years.All patients were operated via both anterior and posterior approaches.Results:During the immediate postoperative period,five (83.33%) patients had normal neurological status.One (16.67%) patient who had C5-C6 subluxation developed neurological deficit with sensory loss below C6 level and motor power of 2/5 in the lower limb and 3/5 in the upper limb below C6 level.Conclusion:There is no role of skull traction in neglected distractive flexion injuries to cervical spine delayed for more than 3 weeks.Posterior followed by anterior approach saves much time.If both approaches are to be done in the same sitting,there is no need for instrumentation posteriorly.But if staged procedure is planed,posterior stabilization is recommended,as there is a risk of deterioration in neurological status.

  4. An analysis of the perceived benefits of a case study-based competition in financial management / Rona van Hoepen

    OpenAIRE

    Van Hoepen, Rona

    2015-01-01

    Students from 24 participating regions take part in teams of four in the CIMA (Chartered Institute of Management Accountants) GBC (Global Business Challenge) annually. The GBC is in the form of a business competition which is based on a case study of a real company. The participants receive the case study on which they should submit a written report. Teams are shortlisted based on the reports, and the shortlisted teams have to prepare a presentation to a panel of judges. This study explore...

  5. INFORMAL AND FORMAL SECTORS PARTNERSHIP IN URBAN WASTE MANAGEMENT (Case Study: Non-Organic Waste Management in Semarang

    Directory of Open Access Journals (Sweden)

    Djoko Indrosaptono

    2014-01-01

    Full Text Available Normal 0 false false false IN X-NONE X-NONE The urban waste management is still crucial issues in most regions in Indonesia. Urban waste is considered as a cultural issue because of its impact on various life factors , especially in big cities such as Jakarta, Semarang, Surabaya, Bandung, Palembang and Medan. Currently, the average productivity of the urban waste is 0.5 kg / capita / day. If this is multiplied by number of people in some cities in Java and Bali, the total waste will reach about 100,000 tons / day. This number will still increase by increasing population growth. Therefore, the urban waste management is very important for cities in Indonesia, alhough currently not many cities applied the urban waste management system. Urban waste management in Indonesia is not merely caused by formal sector, but it is also supported by informal sector in reducing daily production waste up to 30%. The informal sector management is mainly conducted by sorting the waste to recycleable or not. The recycleable waste is then sold back to the mills to be converted to other valuable products. This reserach was aimed to evaluate the partnership between formal and informal sector in reduction of waste production in Semarang city through urban waste management system. The research about informal sector was conducted by communal interaction and qualitative analysis focusing at Semarang City especially at Old Town area. The research has provided substantive knowledge of informal sector partnerships and formal sector in urban waste management with case inorganic waste management in the city of Semarang through 3R (recycle, reuse and reduce knwoledge management. Basic knowledge of the structure / surface is characterized by empirical knowledge which was easily caught by the direct perspective of human. Middle knowledge could be adjusted to different loci

  6. FAMILY BUSINESS AND PROFESSIONAL MANAGEMENT: CASE STUDIES IN BUSINESS OF THE STATE OF SÃO PAULO

    Directory of Open Access Journals (Sweden)

    Victor Antonio Barros Belmonte

    2013-01-01

    Full Text Available The present study was to examine, from two case studies, management processes (strategic planning, management control systems and human resources and cultural (succession and organizational culture two family businesses in the state of São Paulo. Concepts were discussed, and specific features, as well as factors related to organizational management of family businesses (planning, control, people management, culture and succession to support the studies described. Through interviews and observation of routine business, it was concluded that there is evidence that the management in Company "B" moving towards professionalization, due to be developing a formal strategic planning. This company already has clear goals for employees and creating an area of ​​people management. In contrast, Company "A", still needs to improve its organizational structure, as there is lack of planning, strategies and formal actions, so that decisions are focused on owners and taken in light of action-reaction.

  7. Editors and Hardware: Three Case Studies in Technology and Newspaper Management.

    Science.gov (United States)

    Sylvie, George; Danielson, Wayne

    A study examined the impact on newspaper managers of three emerging technologies: videotex, personal computer networks, and pagination. The study predicted that: (1) the greater the relative advantage and compatibility of a technology, the less likely will the manager need to pursue motivational and controlling measures in getting subordinates to…

  8. Development of energy management system - Case study of Serbian car manufacturer

    Energy Technology Data Exchange (ETDEWEB)

    Gordic, Dusan; Babic, Milun; Jovicic, Nebojsa; Sustersic, Vanja; Koncalovic, Davor; Jelic, Dubravka [University of Kragujevac, Faculty of Mechanical Engineering Kragujevac, Sestre Janjic 6, 34000 Kragujevac (RS)

    2010-12-15

    The procedure of development of energy management system applied to an existing company (Serbian car producer ''Zastava'') is shown in the paper. The aim of the paper is to provide a guideline for entrepreneurs in metal-working industry in implementing energy management system. First of all, paper includes: critical analysis of existing energy management system (energy matrix), principles of effective energy management organization (with energy manager and energy team in its structure) and energy management politics. Based on the results of energy auditing and performed technological and economical feasibility studies several energy saving measures related to different energy sources (steam, hot water, compressed air, electricity and water) were proposed, implemented and valuated. The proposed measures are not exclusively related to car assembly industry; they can be easily applied to other metal-working facilities with minor modifications. Such energy management system reduces energy costs and increase profitability of a factory. (author)

  9. Prioritizing land management efforts at a landscape scale: a case study using prescribed fire in Wisconsin.

    Science.gov (United States)

    Hmielowski, Tracy L; Carter, Sarah K; Spaul, Hannah; Helmers, David; Radeloff, Volker C; Zedler, Paul

    2016-06-01

    One challenge in the effort to conserve biodiversity is identifying where to prioritize resources for active land management. Cost-benefit analyses have been used successfully as a conservation tool to identify sites that provide the greatest conservation benefit per unit cost. Our goal was to apply cost-benefit analysis to the question of how to prioritize land management efforts, in our case the application of prescribed fire to natural landscapes in Wisconsin, USA. We quantified and mapped frequently burned communities and prioritized management units based on a suite of indices that captured ecological benefits, management effort, and the feasibility of successful long-term management actions. Data for these indices came from LANDFIRE, Wisconsin's Wildlife Action Plan, and a nationwide wildland-urban interface assessment. We found that the majority of frequently burned vegetation types occurred in the southern portion of the state. However, the highest priority areas for applying prescribed fire occurred in the central, northwest, and northeast portion of the state where frequently burned vegetation patches were larger and where identified areas of high biological importance area occurred. Although our focus was on the use of prescribed fire in Wisconsin, our methods can be adapted to prioritize other land management activities. Such prioritization is necessary to achieve the greatest possible benefits from limited funding for land management actions, and our results show that it is feasible at scales that are relevant for land management decisions. PMID:27509745

  10. A case study: biomedical waste management practices at city hospital in Himachal Pradesh.

    Science.gov (United States)

    Nema, Akansha; Pathak, Aishwarya; Bajaj, Prasad; Singh, Harvinder; Kumar, Sudhir

    2011-06-01

    Proper management of biomedical waste is a crucial issue for maintaining human health and the environment. The waste generated in the hospitals has the potential for spreading infections and causing diseases. The study was conducted by visiting a near by hospital in order to get acquainted with the generation of the biomedical waste and their disposal strategies. The study includes an assortment of details about the quantity of different types of waste generated, their handling, treatment, final disposal and various management strategies adopted by the hospital. The survey was conducted by asking various questions regarding the issue by the waste management team and the workers involved in managing the waste.

  11. Using Dust Assessment Technology to Leverage Mine Site Manager-Worker Communication and Health Behavior: A Longitudinal Case Study

    OpenAIRE

    Haas, Emily J.; Cecala, Andrew B.; Hoebbel, Cassandra L.

    2016-01-01

    Research continues to investigate barriers to managing occupational health and safety behaviors among the workforce. Recent literature argues that (1) there is a lack of consistent, multilevel communication and application of health and safety practices, and (2) social scientific methods are absent when determining how to manage injury prevention in the workplace. In response, the current study developed and tested a multilevel intervention case study at two industrial mineral mines to help m...

  12. Project Portfolio Management Practices for Innovation – A Case Study at ABN AMRO - Brazil

    OpenAIRE

    Stadnick, Priscilla

    2008-01-01

    Project Portfolio Management is a tool for effective resource allocation, for the selection of those projects with the highest potential to become tomorrow’s new product and service winners. The accurate implementation of project portfolio methodology is ultimately linked to sound innovation management practices. This paper aims to research a financial firm, ABN AMRO – Brazil, to uncover its project portfolio management practices and their role in fostering innovation. This study set out to d...

  13. Vermicomposting as manure management strategy for urban small-holder animal farms - Kampala case study

    OpenAIRE

    Lalander, Cecilia; Komakech, Allan; Vinnerås, Björn

    2015-01-01

    Inadequate organic waste management can contribute to the spread of diseases and have negative impacts on the environment. Vermicomposting organic waste could have dual beneficial effects by generating an economically viable animal feed protein in the form of worm biomass, while alleviating the negative effects of poor organic waste management. In this study, a low-maintenance vermicomposting system was evaluated as manure and food waste management system for small-holder farmers. A vermicomp...

  14. EDUCOMMUNICATION IN EDUCATIONAL MANAGEMENT IN CREATIVE PROJECTS CORPORATE - A CASE STUDY IN DISTANCE EDUCATION.

    OpenAIRE

    Felipe Chibás Ortiz

    2012-01-01

    The present article introduces the concept of Educational Management Creative networking in comparison to Traditional Educational Administration. It demonstrates the importance of applying project management approach in education. It shows the points of contact between the creative Educational Management and Educomunication, displaying that the first can be operationalized through the second. It is common when dealing with studies on Educomunication to find frequent allusions to children a...

  15. Knowledge sharing in change management : a case study in the French railways company

    OpenAIRE

    Remillieux, Anne; Petitmengin, Claire; Ermine, Jean-Louis; Blatter, Christian

    2010-01-01

    This paper describes a project to represent and share tacit change management knowledge. Based on an ontology, this project enables French Railways Company (SNCF)'s project managers to share their know-how through an IT device called "knowledge server". This paper contains two kinds of contributions. The first contribution is the ontology itself. The second contribution is methodological. By describing the ontology's design process, based on a study of project managers' practices, the paper i...

  16. Case Management Directors

    OpenAIRE

    Bankston-White, Cheri; Birmingham, Jackie

    2015-01-01

    Purpose and Objectives: Case management directors are in a dynamic position to affect the transition of care for patients across the continuum, work with all levels of providers, and support the financial well-being of a hospital. Most importantly, they can drive good patient outcomes. Although the position is critical on many different levels, there is little to help guide a new director in attending to all the “moving parts” of such a complex role. The purpose of this two-part article is to...

  17. Case study-fujitsu and CRM : the impact of customer relationship management on Futjitsu as a service providing company

    OpenAIRE

    Nooren, Ella

    2012-01-01

    This case study named “The impact of customer relationship management on fujitsu as service providing company” has as its main aim analysing the impact of CRM on a company’s customer satisfaction. What are the benefits for a company by using CRM and if it would improve, using Fujitsu as our case study. How Fujitsu measures its customer satisfaction is one of the issues developed in this thesis. Some of the methods used are Customer Satisfaction Interview Programme (CSIP); Cu...

  18. A case study of GAMM (graphical analysis for maintenance management) in the mining industry

    International Nuclear Information System (INIS)

    This paper presents a case for practical application of the GAMM method, which has been developed and published by the authors (Barberá L., Crespo A. and Viveros P.) The GAMM method supports decision-making in the overall maintenance management, through the visualization and graphical analysis of data. In addition, it allows for the identification of anomalous behavior in the equipment analyzed, whether derived from its own operations, maintenance activities, improper use of equipment or even as a result of design errors in the equipment itself. As a basis for analysis, the GAMM method uses a nonparametric estimator of the reliability function using all historical data or, alternatively, part of the history, allowing it to perform an analysis even with limited available data. In the case study developed, GAMM has been used to analyze two slurry pumps in a mining plant located in Chile. Both pumps are part of the same industrial process, which is described in Section 3, and both pumps had a higher failure rate but one more than the other. GAMM identified deficiencies in each of the pumps being studied, thus improving decision-making and problem solving process related to the maintenance of the pumps. Particularly, this work initially provides a description of the GAMM method (Section 1), and, afterwards, it is depicted with special attention the approach to the problem (Section 2). In Section 3, a background of the industrial context is presented. Then, Section 4 shows step by step the application of GAMM method. Finally, results and conclusions are presented in Section 5 where the main improvements obtained are summarized

  19. Community referral in home management of malaria in western Uganda: A case series study

    Directory of Open Access Journals (Sweden)

    Nsungwa-Sabiiti Jesca

    2006-03-01

    Full Text Available Abstract Background Home Based Management of fever (HBM was introduced as a national policy in Uganda to increase access to prompt presumptive treatment of malaria. Pre-packed Chloroquine/Fansidar combination is distributed free of charge to febrile children Methods A case-series study was performed during 20 weeks in a West-Ugandan sub-county with an under-five population of 3,600. Community drug distributors (DDs were visited fortnightly and recording forms collected. Referred children were located and primary caretaker interviewed in the household. Referral health facility records were studied for those stating having completed referral. Results Overall referral rate was 8% (117/1454. Fever was the main reason for mothers to seek DD care and for DDs to refer. Twenty-six of the 28 (93% "urgent referrals" accessed referral care but 8 (31% delayed >24 hours. Waiting for antimalarial drugs to finish caused most delays. Of 32 possible pneumonias only 16 (50% were urgently referred; most delayed ≥ 2 days before accessing referral care. Conclusion The HBM has high referral compliance and extends primary health care to the communities by maintaining linkages with formal health services. Referral non-completion was not a major issue but failure to recognise pneumonia symptoms and delays in referral care access for respiratory illnesses may pose hazards for children with acute respiratory infections. Extending HBM to also include pneumonia may increase prompt and effective care of the sick child in sub-Saharan Africa.

  20. Systems approach for condition management design: JET neutral beam system-A fusion case study

    International Nuclear Information System (INIS)

    The maturation of any new technology can be coarsely divided into three stages of a development lifecycle: (1) fundamental research, (2) experimental rig development and testing through to (3) commercialization. With the enhancement of machines like JET, the building of ITER and the initiation of DEMO design activities, the fusion community is moving from stages 1 and 2 towards stage 3. One of the consequences of this transition will be a shift in emphasis from scientific achievement to maximizing machine reliability and availability. The fusion community should therefore be preparing itself for this shift by examining all methods and tools utilized in established engineering sectors that might help to improve these fundamental performance parameters. To this end, the Culham Centre for Fusion Energy (CCFE) has proactively engaged with UK industry to examine whether the development of condition management (CM) systems could help improve such performance parameters. This paper describes an initial CM design case study on the JET neutral beam system. The primary output of this study was the development of a CM design methodology that captures existing experience in fault detection, and classification as well as new methods for fault diagnosis. A summary of the methods used and the potential benefits of data fusion are presented here.

  1. IMPLEMENTING ENVIRONMENTAL MANAGEMENT SYSTEMS IN A CLUSTER OF MUNICIPALITIES: A CASE STUDY

    Directory of Open Access Journals (Sweden)

    Serena Botta

    2013-01-01

    Full Text Available Local authorities are showing an increasing interest in implementing Environmental Management Systems (EMS according to ISO 14001/EMAS as a tool for better dealing with their environmental issues. However, to improve the status of an environmental component or the efficiency of an environmental service often exceeds the boundaries and the competences of a single municipality; furthermore EMS implementation can require significant human and financial resources which could not be faced by small organizations. In order to cope with the above problems a methodology for implementing an EMS in a cluster of municipalities is presented, with the aim of exploiting the possible synergies for sharing knowledge and resources and creating scaleeconomies to better deal with the environmental issues of the whole territory, both at cluster and at single municipality level. The proposed method was tested in a cluster of 33 small municipalities located in NW Italy, leading to the ISO 14001/EMAS certification of each organization. In this study the main methodological steps for implementing the proposed cluster approach and some significant outcomes of its application in the case study are presented.

  2. Management practices of dairy farms; case study: Khartoum north and eastern Nile localities, Khartoum, Sudan.

    Directory of Open Access Journals (Sweden)

    Salma Yassin SAEED

    2015-01-01

    Full Text Available This case study was conducted to assess the management practices in the dairy farms of Eastern Nile and Khartoum North localities, Khartoum State, Sudan. A questionnaire targeting local dairy producers was used to cover 70 milk producers in the areas of Tibna, Silate, Eidbabiker and Elafoon. The single-visit, multiple-subject approach was used for data collection. The results showed that 53% of the farm owners adopted traditional type of animal keeping. The housing of calves was in groups. Calves, in general looked thin. The number of calves kept together was large and all calves, pre weaning, were kept in the same pen. Eighty-five percent of the farm's cows had high body condition score (BCS than recommended (obese cows. Ninety-four percent of the owners were not interested in measuring the weight of their animals or calves at birth. The percentage of the infectious diseases such as Mastitis, Foot and Mouth disease, Contagious Bovine Box and Pleuro–phneumonia were found to be 99%, 51%, 13% and 11%, respectively. Diarrhea and Jaundice were the major causes of mortality in suckling calves in the study area. The respondents mentioned three major problems afflicting the dairy sector which were the high cost of nutrition, prices of drugs and lack of new technologies. Lack of extension services, poor veterinary services and scarcity of water comprised as major setbacks.

  3. Effective Application of Knowledge Management in Evidence-based Chinese Medicine: A Case Study

    Science.gov (United States)

    Allan, Garry; Li, Chun Guang; Xue, Charlie Changli

    2009-01-01

    Chinese medicine (CM) practice, as a knowledge-based industry, has not embraced knowledge management (KM) techniques widely. However, KM may facilitate the adaptation and promotion of evidence-based CM. A KM framework was introduced to its activities in evidence-based CM through the development of a CM portal. A codification strategy was used to codify and store knowledge systematically in a database. Several approaches were developed and implemented to address specific needs for CM such as centralizing the information, encouraging collective efforts, promoting integration of explicit and tacit knowledge, and developing a flexible technology and support system. Following the established KM framework, the RMIT Chinese Medicine Portal (www.chinese-medicine.com.au) was built up with four major components: organizational knowledge, knowledge workers, KM processes and information technology. Knowledge on Chinese herbs was classified into core, advanced and innovative categories, which involved the development of the monograph template. A working group was organized including CM, pharmacology and information technology professionals to implement this proposal with following sequential development stages: knowledge creation/acquisition, storage/organization, distribution and application. User interface and web language were also defined and accomplished. This case study demonstrates the applicability of KM in evidence-based CM through a multidisciplinary collaboration, such as, an effective collaboration between CM and information technology. The study also shows the potential of KM application in other disciplines of complementary and alternative medicine. PMID:18955285

  4. Management and Encouragement of Pupil Participation in Primary Education: A Qualitative Case Study

    Directory of Open Access Journals (Sweden)

    Daniel García-Pérez

    2014-06-01

    Full Text Available Our work focuses on the participation of students of primary education in decision-making. We carried out a qualitative case study of two public Primary schools with the aim of illustrating good models of student participation. On the one hand, our results highlight the opportunities resulting from the creation of specific structures of student participation, such as class and student councils, because they allow students to participate in collective rule-making, conflict management and the planning and evaluation of school and class activities. On the other hand, the results emphasize the contributions derived from the use of teaching methods that enhance student participation in decision making on academic issues by selecting contents, the inclusion of self-assessment processes and the self-organization of work time. Overall, the results obtained point out that it is feasible to organize the activity of a Primary Education center encouraging students to participate in decision making and they add evidence supported in the practice of two schools to progress in the study and promotion of school participation.

  5. Public Sector Financial Management Reform: A Case Study of Local Government Agencies in Indonesia

    Directory of Open Access Journals (Sweden)

    Monir Mir

    2013-12-01

    Full Text Available Indonesia has taken initiatives to reform its public sector financial management. One of the reform agendas was to introduce ‘cash to accrual’ accounting for improved financial reporting. It is expected that improved financial reporting will enhance financial accountabilities of the governmental agencies and will assist both internal and external decision makers whose decisions will be based on the financial reports. However, it has been observed that there is a significant increase in the number of qualified audit reports when these financial reports were audited. This also means that these financial reports are lacking in providing true and fair views on the financial activities of the governmental agencies, thereby not assisting in discharging their accountabilities. This study seeks to answer the question as to why the numbers of qualified audit reports have increased despite the existence of various governmental accounting reform agendas. Based on the in-depth case studies of three Indonesian local governments, it is found that the demand, the supply and the quality assurance of the accounting information outputs in these local governments are not in parity, and this lacking in parties actually has impacted in producing unqualified and usable accounting reports.

  6. Information security risk management for computerized health information systems in hospitals: a case study of Iran

    Directory of Open Access Journals (Sweden)

    Zarei J

    2016-05-01

    Full Text Available Javad Zarei,1 Farahnaz Sadoughi2 1Health Information Management, Health Management and Economics Research Center, School of Health Management and Information Science, Iran University of Medical Sciences, Tehran, Islamic Republic of Iran, 2Health Information Management Department, School of Health Management and Information Science, Iran University of Medical Sciences, Tehran, Islamic Republic of Iran Background: In recent years, hospitals in Iran – similar to those in other countries – have experienced growing use of computerized health information systems (CHISs, which play a significant role in the operations of hospitals. But, the major challenge of CHIS use is information security. This study attempts to evaluate CHIS information security risk management at hospitals of Iran.Materials and methods: This applied study is a descriptive and cross-sectional research that has been conducted in 2015. The data were collected from 551 hospitals of Iran. Based on literature review, experts’ opinion, and observations at five hospitals, our intensive questionnaire was designed to assess security risk management for CHISs at the concerned hospitals, which was then sent to all hospitals in Iran by the Ministry of Health.Results: Sixty-nine percent of the studied hospitals pursue information security policies and procedures in conformity with Iran Hospitals Accreditation Standards. At some hospitals, risk identification, risk evaluation, and risk estimation, as well as risk treatment, are unstructured without any specified approach or methodology. There is no significant structured approach to risk management at the studied hospitals.Conclusion: Information security risk management is not followed by Iran’s hospitals and their information security policies. This problem can cause a large number of challenges for their CHIS security in future. Therefore, Iran’s Ministry of Health should develop practical policies to improve information security

  7. Implementation of Network Leader Sponsored Supply Chain Management Systems: A Case Study of Supplier IT Business Value

    Science.gov (United States)

    Miller, Mark S.

    2010-01-01

    This qualitative multiple-case study was conducted to explore and understand how the implementation of required relationship-specific supply chain management system (SCMS) dictated by the network leader within a supplier network affects a supplier organization. The study, on a very broad sense, attempted to research the current validity of how the…

  8. Using Information Communication Technologies to Develop Dynamic Curriculum Frameworks for Diverse Cohorts: A Case Study from Event Management

    Science.gov (United States)

    Hadley, Bree Jamila

    2012-01-01

    This article investigates the role of information communication technologies (ICTs) in establishing a well-aligned, authentic learning environment for a diverse cohort of non-cognate and cognate students studying event management in a higher education context. Based on a case study which examined the way ICTs assisted in accommodating diverse…

  9. How the American, Degree-Granting For-Profit Higher Education Sector Manages the Regulatory Environment: An Intrinsic Case Study

    Science.gov (United States)

    Barron, Caulyne Nichole

    2013-01-01

    This intrinsic case study examined the context of the American, degree-granting for-profit higher education sector between 2009 and 2012, applying institutional theory and resource dependency theory to develop an understanding of how the degree-granting for-profit sector of American higher education manages regulatory pressures. The study examines…

  10. Developing a proactive credit risk management tool – A case study

    OpenAIRE

    Kapanen, Juliaana

    2011-01-01

    OBJECTIVE OF THE STUDY Objective of the study is to develop and analyze an in-house credit assessment tool for a large Finnish industrial company. Identification of proactive non-financial and market information measures is considered central. This study proposes a new credit risk management framework that aims to link risk management to corporate strategy within a balanced scorecard (BSC) type of approach. The credit risk measurement technique will base on expert system. METHODOLOGY ...

  11. The brand management of a Chinese company going global. Case study: Haier group

    OpenAIRE

    Wang, Xiaoying

    2010-01-01

    PURPOSE OF THE STUDY The purpose of the study is to find out what branding strategies affect the branded companies and then evaluate how the Chinese branded company’s operations influence its possibility to create a successful global brand, by investigating a Chinese household appliances and consumer electronics manufacturer (Haier Group) and identify its way of management when building its global brand. DATA The data for this study partly come from the interviews of some managers i...

  12. Research and technology management in the electricity industry methods, tools and case studies

    CERN Document Server

    Daim, Tugrul; Kim, Jisun

    2013-01-01

    Technologies such as renewable energy alternatives including wind, solar and biomass, storage technologies and electric engines are creating a different landscape for the  electricity industry. Using sources and ideas from technologies such as renewable energy alternatives, Research and Technology Management in the Electricity Industry explores a different landscape for this industry and applies it to the electric industry supported by real industry cases. Divided into three sections, Research and Technology Management in the Electricity Industry introduces a range of  methods and tools includ

  13. Safety Risk Knowledge Elicitation in Support of Aeronautical R and D Portfolio Management: A Case Study

    Science.gov (United States)

    Shih, Ann T.; Ancel, Ersin; Jones, Sharon Monica; Reveley, Mary S.; Luxhoj, James T.

    2012-01-01

    Aviation is a problem domain characterized by a high level of system complexity and uncertainty. Safety risk analysis in such a domain is especially challenging given the multitude of operations and diverse stakeholders. The Federal Aviation Administration (FAA) projects that by 2025 air traffic will increase by more than 50 percent with 1.1 billion passengers a year and more than 85,000 flights every 24 hours contributing to further delays and congestion in the sky (Circelli, 2011). This increased system complexity necessitates the application of structured safety risk analysis methods to understand and eliminate where possible, reduce, and/or mitigate risk factors. The use of expert judgments for probabilistic safety analysis in such a complex domain is necessary especially when evaluating the projected impact of future technologies, capabilities, and procedures for which current operational data may be scarce. Management of an R&D product portfolio in such a dynamic domain needs a systematic process to elicit these expert judgments, process modeling results, perform sensitivity analyses, and efficiently communicate the modeling results to decision makers. In this paper a case study focusing on the application of an R&D portfolio of aeronautical products intended to mitigate aircraft Loss of Control (LOC) accidents is presented. In particular, the knowledge elicitation process with three subject matter experts who contributed to the safety risk model is emphasized. The application and refinement of a verbal-numerical scale for conditional probability elicitation in a Bayesian Belief Network (BBN) is discussed. The preliminary findings from this initial step of a three-part elicitation are important to project management practitioners as they illustrate the vital contribution of systematic knowledge elicitation in complex domains.

  14. Adaptive Ecosystem Management in the Pacific Northwest: a Case Study from Coastal Oregon

    Directory of Open Access Journals (Sweden)

    Andrew N. Gray

    2000-12-01

    Full Text Available Adaptive ecosystem management has been adopted as a goal for decision making by several of the land management and regulatory agencies of the U.S. government. One of the first attempts to implement ecosystem management was undertaken on the federally managed forests of the Pacific Northwest in 1994. In addition to a network of reserve areas intended to restore habitat for late-successional terrestrial and aquatic species, "adaptive management areas" (AMAs were established. These AMAs were intended to be focal areas for implementing innovative methods of ecological conservation and restoration and meeting economic and social goals. This paper analyzes the primary ecological, social, and institutional issues of concern to one AMA in the Coast Range in northern Oregon. Based on existing knowledge, several divergent approaches are available that could meet ecological goals, but these approaches differ greatly in their social and economic implications. In particular, approaches that rely on the natural succession of the existing landscape or attempt to recreate historical patterns may not meet ecosystem goals for restoration as readily as an approach based on the active manipulation of existing structure and composition. In addition, institutions are still adjusting to recent changes in management priorities. Although some innovative projects have been developed, adaptive management in its most rigorous sense is still in its infancy. Indeed, functional social networks that support adaptive management may be required before policy and scientific innovations can be realized. The obstacles to adaptive management in this case are similar to those encountered by other efforts of this type, but the solutions will probably have to be local and idiosyncratic to be effective.

  15. The price of snow: albedo valuation and a case study for forest management

    International Nuclear Information System (INIS)

    Several climate frameworks have included the role of carbon storage in natural landscapes as a potential mechanism for climate change mitigation. This has resulted in an incentive to grow and maintain intact long-lived forest ecosystems. However, recent research has suggested that the influence of albedo-related radiative forcing can impart equal and in some cases greater magnitudes of climate mitigation compared to carbon storage in forests where snowfall is common and biomass is slow-growing. While several methodologies exist for relating albedo-associated radiative forcing to carbon storage for the analysis of the tradeoffs of these ecosystem services, they are varied, and they have yet to be contrasted in a case study with implications for future forest management. Here we utilize four methodologies for calculating a shadow price for albedo radiative forcing and apply the resulting eight prices to an ecological and economic forest model to examine the effects on optimal rotation periods on two different forest stands in the White Mountain National Forest in New Hampshire, USA. These pricing methodologies produce distinctly different shadow prices of albedo, varying from a high of 9.36 × 10−4 and a low of 1.75 × 10−5 $w−1yr−1 in the initial year, to a high of 0.019 and a low of 3.55 × 10−4 $w−1yr−1 in year 200 of the simulation. When implemented in the forest model, optimal rotation periods also varied considerably, from a low of 2 to a high of 107 years for a spruce-fir stand and from 35 to 80 years for a maple-beech-birch stand. Our results suggest that the choice of climate metrics and pricing methodologies for use with forest albedo alter albedo prices considerably, may substantially adjust optimal rotation period length, and therefore may have consequences with respect to forest land cover change. (letter)

  16. Discursive Strategies for Crisis Management:A Case Study of the John-son & Johnson TYLENOL® Crisis

    Institute of Scientific and Technical Information of China (English)

    ZHANG Yi-ran

    2016-01-01

    Being able to respond effectively in the event a crisis is relevant to an organization’s survival. Whether or not an orga-nization is prepared for a potential crisis depends upon communications. Corporations with established crisis management com-munication strategies are able to communicate and respond promptly at the advent of a crisis. This paper focuses on how to han-dle management crisis effectively from discursive perspective via a case study of the Johnson and Johnson TYLENOL® crisis.

  17. Integrated municipal solid waste management: Six case studies of system cost and energy use. A summary report

    Energy Technology Data Exchange (ETDEWEB)

    None

    1995-11-01

    Report documents an evaluation of the environmental, economic, and energy impacts of integrated municipal solid waste management systems in six cities: Minneapolis, NW; Springfield, MA; Seattle, WA; Scottsdale, AZ; Palm Beach County, CA; and Sevierville, TN. The primary objective of these case studies was to develop and present consistent cost, resource use (especially energy), and environmental regulator information on each operating IMSWM system. The process is defined as using two or more alternative waste management techniques. Detailed reports on each system are available.

  18. Governing and Managing Customer-initiated Engineering Change – An in-depth case study of a global industrial supplier

    DEFF Research Database (Denmark)

    Sommer, Anita Friis; Storbjerg, Simon Haahr; Dukovska-Popovska, Iskra;

    2013-01-01

    Engineering change management is managing an alteration made to the technical system and/or its related value chain processes and documentation that has already been released during the product and process design process. The change can either emerge during the process or be initiated internally...... or externally by for instance customers. Managing initiated engineering changes is a vital source for improving product performance and radically reducing change costs. Customer-initiated engineering change is an area growing in importance decreasing product life cycles and increasing demand for customisation....... Through an in-depth case study, this paper investigates which process and what governance setup is appropriate to manage customer initiated engineering changes, referred to as request management. The paper includes a proposal for a request management framework and a task-based iterative process model...

  19. Management Perception of Introducing Social Networking Sites as a Knowledge Management Tool in Higher Education: A Case Study

    Science.gov (United States)

    Garcia, Elaine; Annansingh, Fenio; Elbeltagi, Ibrahim

    2011-01-01

    Purpose: The purpose of this paper is to present a study of the understanding and usage of social networking sites (SNS) as a knowledge management (KM) tool in knowledge-intensive enterprises. Design/methodology/approach: In terms of research approach, the study has taken an interpretitivist framework, using a higher education (HE) institution as…

  20. INTERNAL RATING – AN ACTIVE INSTRUMENT IN THE MANAGEMENT OF BANKING RISKS. CASE STUDY BCR

    Directory of Open Access Journals (Sweden)

    PhD Gabriela Cornelia Piciu

    2013-06-01

    Full Text Available This paper aims to clarify some aspects regarding the banking activity in general, of crediting, in particular, because it involves a risk by the very elements of anticipation underlying the decision of the banking specialists. For the bank it is very important to know this risk, to make an evaluation as close as possible to reality, and to reject or accept it in full awareness. The contribution of the internal rating in terms of efficiency and stability of a bank is shown via a case study – the Romanian Commercial Bank. The internal rating used by BCR is an active instrument for making credit decisions it provides valuable indicators to the banking analysts that can be used to develop de risk management policies and the prudential measures for the balanced risk dispersion. Given the fact that the credit rating contributes to the objective, professional analysis, the system must be continuously improved and developed by categories of clients and types of risk, so that the included criteria and the resulting conclusions are relevant.

  1. TOTAL QUALITY MANAGEMENT SYSTEM (TQMS IN SMALL WINERY AND BAKERY IN CYPRUS. A CASE STUDY.

    Directory of Open Access Journals (Sweden)

    ANTONIS A. ZORPAS

    2012-06-01

    Full Text Available Quality of products and production affects the welfare, efficiency and competitiveness of the business entity. Total Quality Management System (TQMS represent the organizational structure of enterprise, application of methods, tools and processes used for the implantation, maintenance and improvement of activities and their outcomes as well as the organization takes all the necessary actions for its environmental performance and safety.The aim of the implementing TQMS in company is to create a good relation of employees to quality and safety as a fundamental category of the market economy and make them produce this quality and on the other and to provide good relationbetween SMEs and governmental authorities. QMS determine the prior characteristics of products, through which the company meets the identified needs of the market. The paper presents a case study of the implementation of aTQMS in small winery and bakery industry from Cyprus. The TQMS include the implementation of ISO 9001:2008, ISO 14001:2004 and ISO 22000:2005.

  2. Fitting the Stocking Rate with Pastoral Resources to Manage and Preserve Mediterranean Forestlands: A Case Study

    Directory of Open Access Journals (Sweden)

    Elisa Bianchetto

    2015-06-01

    Full Text Available Pasture practices have affected Mediterranean forest ecosystems for millennia, and they are still quite widespread in mountainous areas. Nevertheless, in the last decades, the stability of forest ecosystems has been jeopardized due to the abandonment of traditional agro-pastoral practices, so that the gradual reduction of open areas due to progressive succession processes has caused a high increase of grazing pressure by livestock and wild ungulates feeding on forest areas. This paper aims at showing a methodological approach for evaluating the effect of applying measures in order to improve the grazing value of grasslands and ecotonal patches and lower the grazing impact on native woodlands. A protected area in Sicily (Italy is considered as a representative case study. The analysis of remotely sensed imagery and several field surveys enabled to identify and map six different land use units subject to grazing, i.e., (1 forests; (2 grasslands (pastures dominated by palatable herbs and grasses; (3 overgrazed grasslands (dominated by poisonous and/or thorny herbs and forbs, not palatable; (4 encroached pastures; (5 roadside firebreaks (dominated by palatable herbs with no shrubs; and (6 wooded/ encroached roadside firebreaks. Several data were collected through sample plots selected within each land use unit, in order to assess their pastoral value. These data have been used to define current and optimal animal stock rates aiming at addressing pasture management planning towards a sustainable use of forestland and shrubland.

  3. Methodology for Selecting Best Management Practices Integrating Multiple Stakeholders and Criteria. Part 2: Case Study

    Directory of Open Access Journals (Sweden)

    Mauricio Carvallo Aceves

    2016-02-01

    Full Text Available The selection of stormwater Best Management Practices (BMPs for mitigating the effects of urbanization on the hydrological cycle could be a complex process due to conflicting stakeholder views, and varying levels of performance of BMPs across a range of criteria (runoff reduction, erosion control, etc.. Part 1 of this article proposed a methodology based on the application of multi-criteria decision aid (MCDA methods, which was tested here on a residential stormwater network in the Montreal area. The case study considered green roofs, rain gardens, rain barrels and pervious pavement over a range of economic, social, and water quality and quantity criteria by applying 4 MCDA methods under three different stakeholder views. The results indicated Elimination et Choix Traduisant la Réalité (ELECTRE III to be the most appropriate method for the methodology, presenting flexibility concerning threshold values, criteria weights, and showing shared top choices across stakeholders (rain gardens, and rain gardens in combination with pervious pavement. The methodology shows potential for more formal applications and research opportunities. Future work may lie in the inclusion of multiple objective optimization, better stakeholder engagement, estimation of economic benefits, water quality modeling, long-term hydrological simulations, and estimating real BMP pollutant removal rates.

  4. MANAGING THE COLD CHAIN: A CASE STUDY AT A SOUTH AFRICAN ICE CREAM COMPANY

    Directory of Open Access Journals (Sweden)

    J. Grobler

    2012-01-01

    Full Text Available

    ENGLISH ABSTRACT: This paper documents the results of a supply chain management (SCM case study conducted at Centurion Ice Cream and Sweets CC, a producer of ice cream in the greater Gauteng area. The current SCM environment was first analyzed before the distribution function was identified as a prime candidate for further analysis. A Monte Carlo simulation was subsequently performed to investigate the effect of different distribution scenarios. The paper concludes with an investigation into information technology (IT as the enabler for improved supply chain performance.

    AFRIKAANSE OPSOMMING: Hierdie artikel dokumenteer die resultate van ‘n voorsieningskanaalgevallestudie uitgevoer by Centurion Ice Cream and Sweets CC, ‘n roomysvervaardiger in die Gauteng-area. Die voorsieningskanaal is eers ontleed voordat die distribusiefunksie geïdentifiseer is as ‘n kandidaat vir verdere analise. ‘n Monte Carlo-simulasie uitgevoer om die effek van verskillende distribusiescenarios te ondersoek. Die artikel sluit af met ‘n ondersoek na inligtingstegnologie as katalisator vir verbeterde voorsieningskanaalprestasie.

  5. Facilitative Project Management: Constructing A Model For Integrated Change Implementation By Utilizing Case Studies

    Directory of Open Access Journals (Sweden)

    Veronica Hodgson

    2003-11-01

    Full Text Available Change management theory is extensive, and organisations constantly adapt to and embrace change. In post-apartheid South Africa we are building a racially integrated business environment and society, and leverage its competitive re-entry into the world business arena. Research to date has found that the majority of change initiatives fail due to resistance caused by poor conceptualisation and planning, and the lack of proper integration of the people and business dimensions of change. The model to implement a successful change program will be designed using a combination of readily available skills and techniques. Its development and testing will take place within the context of three case studies. OpsommingDie teorie van veranderingsbestuur is omvattend. Organisasies moet op konstante wyse daarby aanpas en dit integreer. In Post-Apartheid Suid-Afrika bou ons tans ’n ras geïntegreerde besigheidsomgewing en gemeenskap, en benut dit maksimaal in ons toetrede tot die mededingende wêreld besigheidsarena. Huidige navorsing het bevind dat die meeste veranderingsinitiatiewe faal weens weerstand teen verandering wat deur swak konseptualisering en beplanning, en ’n gebrek aan behoorlike integrering van mense en die besigheidsdimensies van verandering veroorsaak is. Die model om ’n suksesvolle veranderingsprogram te implementeer, sal ontwerp word met geredelik beskikbare vaardighede en tegnieke. Die ontwikkeling en toetsing sal binne die konteks van drie gevallestudies plaasvind.

  6. Integrating local knowledge with experimental research: case studies on managing cropping systems in Italy and Australia

    Directory of Open Access Journals (Sweden)

    Catherine Allan

    2013-06-01

    made more resilient to future challenges? The Social Learning for the Integrated Management and sustainable use of water (SLIM framework, a useful heuristic tool for exploring the dynamics of transformational change, guided the analysis of the case studies. Within this framework, a key indicator of success is the emergence of new knowledge from the creation of new spaces for learning between researchers and local stakeholders. The Italian case study appears to have been the most successful in this sense, as opportunities for joint exploration of research data allowed new potential farming responses to the central question to emerge. The multi-stakeholder processes in the Australian case focused more on providing public openings for individual learning, and missed the opportunity for new knowledge to emerge through joint exploration. We conclude that participatory approaches may enable transformative practice through knowledge integration, but that this process is not an automatic outcome of increased community participation.

  7. The status of wastewater management in Shokuhieh industrial park (A case study of Qom province)

    OpenAIRE

    Mohammad Fahiminia; Mahdi Farzadkia; Hossein Jafari Mansoorian; Gharib Majidi; Monireh Mirzabeygi Arhany; Narges Khanjani; Naser Yousef

    2015-01-01

    Background: Water resource management is a strategic issue in Qom city. Water scarcity is one of the most critical concerns of industrial estates. This study aimed to evaluate wastewater management in the Shokuhieh industrial park of Qom province in 2013. Methods: This is a descriptive cross-sectional study done by visiting the industrial units in person, completing questionnaires and analyzing the results. The questionnaire had 25 questions, including general information, the status of wa...

  8. Group Dynamics in a Security Risk Management Team Context: A Teaching Case Study

    OpenAIRE

    Barabanov, Rostyslav; Kowalski, Stewart

    2010-01-01

    This paper discusses the results of a correlation study performed at Stockholm University, which investigated the possible connection between the make-up of security risk management teams and their performance. Three different models were used to construct team composition profiles and were (separately) tested as the seven participating teams completed two practical security risk management tasks. The study has shown that there is a possible correlation between the teams' diversity in terms o...

  9. Implementing performance management in Brunei : a case study of public sector reform.

    OpenAIRE

    Haji Said, Thuraya F.

    2016-01-01

    This study examines the implementation of performance management (PM) in the Brunei public sector within the context of debates about new public management, bureaucracy and post-bureaucracy. Although Brunei opted for such reform to modernise and improve its public-sector performance, in the literature there appear to be differences between the rhetoric and realities of adopting PM and this brings into question the extent to which the sector is moving towards post-bureaucracy. This study ...

  10. Change Management and Employee Job Satisfaction : A Case Study of UNMC

    OpenAIRE

    Mohan Das, Vasanth Kumar

    2015-01-01

    Organizational change is a growing area of importance for modern organizations strategic development. Managing effective organizational change processes represents an imperative of success for competitive organizations. This study intends to clarify the relation between perceived influence of organizational change processes on employee job satisfaction, and also, the role of Leadership, corporate communication strategy and human resources management in this relation. The study used both quant...

  11. MANAGEMENT OF PSEUDOARTHROSIS OF SHAFT HUMERUS BY PLATING (FIVE YEARS FOLLOW UP – A CASE STUDY

    Directory of Open Access Journals (Sweden)

    Shirish Virupanna

    2016-02-01

    Full Text Available Pseudoarthrosis is a condition where union at fracture site is very difficult to obtain. But sticking to the very basic principles of management of non-union – that is freshening at fracture site, removal of sclerotic bone, reaming of medullary canal, rigid fixation and abundant bone grafting-helps in achieving the goal. In the below case, all the steps were carried out and the fracture has healed two months postoperatively.

  12. THE IMPACT OF THE INORMATION SOCIETY ON HUMAN CAPITAL MANAGEMENT (STUDY CASE: AIR TRANSPORT ENTERPRISES)

    OpenAIRE

    Tatiana SHKODA; Anastasia STEFANITA

    2014-01-01

    Information society is a complex, interdisciplinary and actual concept with reference to the role of the technologies we use in all spheres of the life. The impact of the information society on human capital management is obvious as the technological tools are used daily for improvement the performance of the modern companies. In tis artice it is presented the analysis of international aviation enterprises' activity (case of Ukraine and Republic of Moldova) in the sphere of human capital man...

  13. Assessing reproductive behavior important to fisheries management: a case study with red drum, Sciaenops ocellatus.

    Science.gov (United States)

    Lowerre-barbieri, Susan K; Burnsed, Sarah L Walters; Bickford, Joel W

    2016-06-01

    Spawning site selection and reproductive timing affect stock productivity and structure in marine fishes but are poorly understood. Traditionally, stock assessments measure reproductive potential as spawning stock biomass or egg production and do not include other aspects of reproductive behavior. Red drum make an excellent case study to assess these other aspects, as (1) they are highly fecund, pelagic spawners, like most exploited marine fishes; (2) their life cycle is delineated between nursery (estuarine) and adult (coastal and offshore) habitat; and (3) they are managed at these two spatial scales. This study was conducted from August 2012 to December 2013 and integrates data from multiple methods and spatial scales. Aerial surveys were used for large-scale monitoring of aggregations off two known estuarine nursery areas, Tampa Bay and Charlotte Harbor, Florida, USA. Capture-based sampling in Tampa Bay coastal (n = 2581) and estuarine waters (n = 158) was used to assess reproductive state and to confirm coastal spawning. To assess spatial dynamics, we acoustically tagged two population components in the Tampa Bay system, subadults from the estuary (n = 20) and adults from the coastal spawning site (n = 60). Behavioral plasticity was seen in subadult recruitment to coastal habitat, with some subadults maturing and recruiting before or during the spawning season and others (14 of 20 acoustically tagged fish) recruiting at the end of the 2012 spawning season. Both adults and recruited subadults (n = 29) were consequently detected in the Charlotte Harbor array, 132 km to the south. Spawning-site fidelity to the Tampa Bay spawning site occurred at both the population and individual scales. Aggregations consistently occurred in Tampa Bay coastal waters during the spawning season, and approximately two-thirds of tagged adults returned in the 2013 spawning season. A similar proportion of subadults returned to the Tampa Bay spawning site, exhibiting natal homing

  14. Assessing reproductive behavior important to fisheries management: a case study with red drum, Sciaenops ocellatus.

    Science.gov (United States)

    Lowerre-barbieri, Susan K; Burnsed, Sarah L Walters; Bickford, Joel W

    2016-06-01

    Spawning site selection and reproductive timing affect stock productivity and structure in marine fishes but are poorly understood. Traditionally, stock assessments measure reproductive potential as spawning stock biomass or egg production and do not include other aspects of reproductive behavior. Red drum make an excellent case study to assess these other aspects, as (1) they are highly fecund, pelagic spawners, like most exploited marine fishes; (2) their life cycle is delineated between nursery (estuarine) and adult (coastal and offshore) habitat; and (3) they are managed at these two spatial scales. This study was conducted from August 2012 to December 2013 and integrates data from multiple methods and spatial scales. Aerial surveys were used for large-scale monitoring of aggregations off two known estuarine nursery areas, Tampa Bay and Charlotte Harbor, Florida, USA. Capture-based sampling in Tampa Bay coastal (n = 2581) and estuarine waters (n = 158) was used to assess reproductive state and to confirm coastal spawning. To assess spatial dynamics, we acoustically tagged two population components in the Tampa Bay system, subadults from the estuary (n = 20) and adults from the coastal spawning site (n = 60). Behavioral plasticity was seen in subadult recruitment to coastal habitat, with some subadults maturing and recruiting before or during the spawning season and others (14 of 20 acoustically tagged fish) recruiting at the end of the 2012 spawning season. Both adults and recruited subadults (n = 29) were consequently detected in the Charlotte Harbor array, 132 km to the south. Spawning-site fidelity to the Tampa Bay spawning site occurred at both the population and individual scales. Aggregations consistently occurred in Tampa Bay coastal waters during the spawning season, and approximately two-thirds of tagged adults returned in the 2013 spawning season. A similar proportion of subadults returned to the Tampa Bay spawning site, exhibiting natal homing

  15. Legacies in Urban Stormwater Management: A Case Study of a Gully Network in Northern Delaware

    Science.gov (United States)

    Wehner, C. E.; Claessens, L.; Santangelo, T.; Soroka, A.

    2013-12-01

    Increased stormwater runoff from urban surfaces could lead to erosion and gully formation in areas of steep topographic relief. To reduce these impacts, stormwater management practices are currently required through federal and state stormwater regulations. Before 1990, stormwater was not regulated and would often be directly routed into adjacent lands. Particularly in areas of steep terrain, this would potentially induce erosion and gully formation. This study reports on a wide-scale examination of gully formation from urban stormwater, using a model that examines the increase of runoff from impervious cover and the potential for gully formation. Here we report on a case study for an area on the University of Delaware campus. The area is located in the Piedmont region and drains into the White Clay Creek, a National Wild and Scenic River. Pre-regulation development in this area has led to the formation of a series of gullies with distinct morphological characteristics. This study examines in detail the reach-scale and contributing area controls on gully formation. We conducted a GIS analysis of the local hydrologic network, determined peak flow of each gully, developed a gully susceptibility model that we compared with the site characteristics, and sampled the sediment concentrations of the gully flow during storm events. We also characterized historical land use data and performed field observations for our analysis. We found that the development changed the hydrology of the site, altering the contributing areas of each gully. In addition, field observations revealed distinct rates of incision across gullies as well as along different sections of each gully. We also found that the gullies are still actively eroding, contributing large sediment loads to the downstream White Clay Creek. Our research provides a better understanding of the local and regional factors governing erosion and gully formation. The model that we created will help to identify sites that

  16. The Role of Religious Beliefs and Institutions in Disaster Management: A Case Study

    Directory of Open Access Journals (Sweden)

    Kyoo-Man Ha

    2015-11-01

    Full Text Available Religion in Korea has been shaped by its followers to a degree, but the role of religion in Korea has been largely unexamined. This study examines the role of religion and the incorporation of religious beliefs and institutions in the field of disaster management. In doing so, the study examines how three religions—Christianity, Buddhism, and Confucianism—operate in Korea, in particular in terms of both care-oriented management and mitigation-oriented management approaches. While utilizing descriptive research as a methodology, policy measures have been suggested with the support of theological perspectives. Despite some difficulties in making a generalization, the major finding is that religion has a role to play in supplementing care-oriented management, with mitigation-oriented management approaches, by better grasping the nature of a disaster and its effective management while responding to regional culture. In addition, the Ministry of Public Safety and Security, local governments, and other government institutions must play new roles in incorporating religion in disaster management.

  17. From institutional merger integration to institutional strategic transformation:A case study of the strategic management paradigm at Shanghai Library

    Institute of Scientific and Technical Information of China (English)

    CHEN; Chao

    2010-01-01

    This article attempts to apply the strategic management theory to the subsequent shaping up of a readjusted strategic development policy for Shanghai Library after its merger with the Institute of Scientific and Technological Information of Shanghai(ISTIS)in 1995.It also tries to analyze and explicate such an empirical implementation of institutional reintegration process through strategic management at Shanghai Metropolitan Library.By doing so,it aims to present an objective case study of activities based on the strategic management paradigm at a major Chinese metropolitan public library.

  18. A Multidisciplinary approach to Tsunami Risk Management: A proposal for a framework based on a case study of Iquique

    NARCIS (Netherlands)

    Van Blokland, J.; De Groot, P.; Rot, M.; Wieringa, S.; Wijnands, R.

    2013-01-01

    In this multidisciplinary project a proposal for a framework for tsunami risk management in Chile, has been developed. This was done using Iquique in the north of Chile as a case study. Solutions for improvement of current practice have been searched within specific activity areas of hazard manageme

  19. Managing Scoliosis in a Young Child with Rett Syndrome: A Case Study

    OpenAIRE

    Meir Lotan; Joav Merrick; Eli Carmeli

    2005-01-01

    Rett syndrome is a genetic disorder primarily affecting females. One of its most disabling features is the severe and rapid progression of scoliosis. So far, only surgical intervention has succeeded in reversing the development of scoliosis in Rett syndrome.The present study describes a new management approach implemented with a girl with Rett syndrome. The core of the management regime was intensive: asymmetrical activation of trunk muscles through equilibrium reactions. The X-rays accompany...

  20. Management processes in projects of organizational change: case studies from four industries

    OpenAIRE

    Partington, David

    1997-01-01

    Recent decades have seen a sustained growth of interest from academics and practicing managers in structural change in the contemporary workplace. Some of this attention has been directed at the implementation of initiatives of planned organizational change, often involving newer information and communications technologies, and often conceived and labelled by managers as projects. Most empirical studies of projects of organizational change have been concerned with the promot...

  1. Management control of supplier relationships in manufacturing: a case study in the automotive industry.

    OpenAIRE

    Pernot, Eli; Roodhooft, Filip

    2008-01-01

    This paper studies management control design of supplier relationships in manufacturing, a supply chain phase currently under-explored. Compared to supplier relations during procurement and R&D, which research found to be governed by a combination of formal and informal controls, supplier relations in manufacturing are more formal, so that they could be governed by more formal and less informal controls. To refine the management control system and influencing contingencies, we pro...

  2. Life cycle assessment of different municipal solid waste management options: a case study of Asturias (Spain)

    OpenAIRE

    Fernández Nava, Yolanda; Río, J. del; Rodríguez Iglesias, Jesús Avelino; Castrillón Peláez, Leonor; Marañón Maison, María Elena

    2014-01-01

    This paper analyses six strategies for managing the MSW generated in Asturias (Spain) in terms of their environmental impacts applying the Life Cycle Analysis methodology. To this end, the effect of these strategies on Human Health, Ecosystem Quality, Global Warming and Resource Depletion is studied. The analysed management options include direct landfill with recovery of biogas (S-0), direct incineration with energy recovery (S-1), biomethanization of the source-separated organic fraction wi...

  3. Geographical patterns and disasters management : case study of Alexandra Township / O.M. Mere

    OpenAIRE

    Mere, Oniccah Monimang

    2011-01-01

    The focus of the study is to explore Geographic patterns and Disasters Management in the context of Alexandra Township situated in the Johannesburg Metro. The research evaluates if the Disaster Management Unit in Johannesburg municipality is prepared in terms of policies, community campaigns on flood disasters as well as forming organizations that will assist in times of disaster. It also refers to other South African townships with regard to where most affected townships are l...

  4. The Identity Project: in-depth case studies of Identity Management - UCL institutional audit. Final report

    OpenAIRE

    Stone, M

    2008-01-01

    This report presents the results of an audit of identity management practices at UCL, as part of Work Package 2 of The Identity Project (http://www.identity-project.info), a study funded under the JISC e-infrastructure programme, to address the current practice and future needs of UK academic institutions in Identity Management. After an introduction to the organisational context and a description of the audit methodology, the results of fifteen interviews are presented thematically

  5. Greenhouse gas emissions of waste management processes and options: A case study.

    Science.gov (United States)

    de la Barrera, Belen; Hooda, Peter S

    2016-07-01

    Increasing concern about climate change is prompting organisations to mitigate their greenhouse gas emissions. Waste management activities also contribute to greenhouse gas emissions. In the waste management sector, there has been an increasing diversion of waste sent to landfill, with much emphasis on recycling and reuse to prevent emissions. This study evaluates the carbon footprint of the different processes involved in waste management systems, considering the entire waste management stream. Waste management data from the Royal Borough of Kingston upon Thames, London (UK), was used to estimate the carbon footprint for its (Royal Borough of Kingston upon Thames) current source segregation system. Second, modelled full and partial co-mingling scenarios were used to estimate carbon emissions from these proposed waste management approaches. The greenhouse gas emissions from the entire waste management system at Royal Borough of Kingston upon Thames were 12,347 t CO2e for the source-segregated scenario, and 11,907 t CO2e for the partial co-mingled model. These emissions amount to 203.26 kg CO2e t(-1) and 196.02 kg CO2e t(-1) municipal solid waste for source-segregated and partial co-mingled, respectively. The change from a source segregation fleet to a partial co-mingling fleet reduced the emissions, at least partly owing to a change in the number and type of vehicles. PMID:27236164

  6. Greenhouse gas emissions of waste management processes and options: A case study.

    Science.gov (United States)

    de la Barrera, Belen; Hooda, Peter S

    2016-07-01

    Increasing concern about climate change is prompting organisations to mitigate their greenhouse gas emissions. Waste management activities also contribute to greenhouse gas emissions. In the waste management sector, there has been an increasing diversion of waste sent to landfill, with much emphasis on recycling and reuse to prevent emissions. This study evaluates the carbon footprint of the different processes involved in waste management systems, considering the entire waste management stream. Waste management data from the Royal Borough of Kingston upon Thames, London (UK), was used to estimate the carbon footprint for its (Royal Borough of Kingston upon Thames) current source segregation system. Second, modelled full and partial co-mingling scenarios were used to estimate carbon emissions from these proposed waste management approaches. The greenhouse gas emissions from the entire waste management system at Royal Borough of Kingston upon Thames were 12,347 t CO2e for the source-segregated scenario, and 11,907 t CO2e for the partial co-mingled model. These emissions amount to 203.26 kg CO2e t(-1) and 196.02 kg CO2e t(-1) municipal solid waste for source-segregated and partial co-mingled, respectively. The change from a source segregation fleet to a partial co-mingling fleet reduced the emissions, at least partly owing to a change in the number and type of vehicles.

  7. Knowledge, Attitude and Behavior of the Urban Poor Concerning Solid Waste Management: A Case Study

    Science.gov (United States)

    Wahid Murad, M. D.; Siwar, Chamhuri

    This study has developed three Logistic Regression Models to determine and analyze the factors that could affect knowledge, attitude and behavior of the urban poor concerning solid waste management. To pursue the objective, the study has collected primary data from the level of living conditions of the poor residing in the squatters and low-cost flats of Kuala Lumpur city, Malaysia. The empirical results of the study are exciting as they provide evidence to the effect that knowledge, attitude and behavior of the urban poor communities concerning solid waste management are adequate and satisfactory. Hence, the low socio-economic profile of the urban poor has not been proven as causal to environmental degradation. The study suggests that it is inherent to improve the quality of lifestyles of the poor to enable them to come out of poverty threshold, even though an adequate and satisfactory solid waste management system exists amongst the communities.

  8. Management of Delayed Arterial Hemorrhage After Pancreato-Duodenectomy. A Case Report Study

    Directory of Open Access Journals (Sweden)

    Konstantinos Alexiou

    2015-07-01

    Full Text Available Context Delayed arterial hemorrhage after pancreatoduodenectomy is defined as bleeding 5 or more days postoperatively. Objective We present the management of delayed hemorrhage after PD, due to gastro-duodenal arterial stump aneurysm. Case report A sixty-nineyear- old man suffering from pancreatic head carcinoma underwent pancreatoduodenectomy. On the 12th postoperative day he developed melena. Endoscopic evaluation revealed occult bleeding coming from the afferent limb of the gastro-jejunal anastomosis. The patient was treated conservatively. On the 15th postoperative day the patient presented a new episode of melena and hematemesis. Upper abdominal series control by computer tomography, selective angiography of the celiac trunk and superior mesenteric artery set the diagnosis of a pseudoaneurysm of the gastro-duodenal arterial stump. The patient was managed by trans-catheter arterial embolization and complete hemostasis was achieved. Conclusion Delayed intraluminal hemorrhage after pancreatoduodenectomy may be caused after pseudoaneurysm due to some visceral arterial stem erosion. Initial management, both diagnostic and therapeutic, should be the angiographic control and trans-catheter embolization of the bleeding vessel. In case of hemodynamic instability or when angiographic embolism is unsuccessful reoperation is the proper treatment.

  9. Life cycle costing of waste management systems: overview, calculation principles and case studies.

    Science.gov (United States)

    Martinez-Sanchez, Veronica; Kromann, Mikkel A; Astrup, Thomas Fruergaard

    2015-02-01

    This paper provides a detailed and comprehensive cost model for the economic assessment of solid waste management systems. The model was based on the principles of Life Cycle Costing (LCC) and followed a bottom-up calculation approach providing detailed cost items for all key technologies within modern waste systems. All technologies were defined per tonne of waste input, and each cost item within a technology was characterised by both a technical and an economic parameter (for example amount and cost of fuel related to waste collection), to ensure transparency, applicability and reproducibility. Cost items were classified as: (1) budget costs, (2) transfers (for example taxes, subsidies and fees) and (3) externality costs (for example damage or abatement costs related to emissions and disamenities). Technology costs were obtained as the sum of all cost items (of the same type) within a specific technology, while scenario costs were the sum of all technologies involved in a scenario. The cost model allows for the completion of three types of LCC: a Conventional LCC, for the assessment of financial costs, an Environmental LCC, for the assessment of financial costs whose results are complemented by a Life Cycle Assessment (LCA) for the same system, and a Societal LCC, for socio-economic assessments. Conventional and Environmental LCCs includes budget costs and transfers, while Societal LCCs includes budget and externality costs. Critical aspects were found in the existing literature regarding the cost assessment of waste management, namely system boundary equivalency, accounting for temporally distributed emissions and impacts, inclusions of transfers, the internalisation of environmental impacts and the coverage of shadow prices, and there was also significant confusion regarding terminology. The presented cost model was implemented in two case study scenarios assessing the costs involved in the source segregation of organic waste from 100,000 Danish households and

  10. Life cycle costing of waste management systems: overview, calculation principles and case studies.

    Science.gov (United States)

    Martinez-Sanchez, Veronica; Kromann, Mikkel A; Astrup, Thomas Fruergaard

    2015-02-01

    This paper provides a detailed and comprehensive cost model for the economic assessment of solid waste management systems. The model was based on the principles of Life Cycle Costing (LCC) and followed a bottom-up calculation approach providing detailed cost items for all key technologies within modern waste systems. All technologies were defined per tonne of waste input, and each cost item within a technology was characterised by both a technical and an economic parameter (for example amount and cost of fuel related to waste collection), to ensure transparency, applicability and reproducibility. Cost items were classified as: (1) budget costs, (2) transfers (for example taxes, subsidies and fees) and (3) externality costs (for example damage or abatement costs related to emissions and disamenities). Technology costs were obtained as the sum of all cost items (of the same type) within a specific technology, while scenario costs were the sum of all technologies involved in a scenario. The cost model allows for the completion of three types of LCC: a Conventional LCC, for the assessment of financial costs, an Environmental LCC, for the assessment of financial costs whose results are complemented by a Life Cycle Assessment (LCA) for the same system, and a Societal LCC, for socio-economic assessments. Conventional and Environmental LCCs includes budget costs and transfers, while Societal LCCs includes budget and externality costs. Critical aspects were found in the existing literature regarding the cost assessment of waste management, namely system boundary equivalency, accounting for temporally distributed emissions and impacts, inclusions of transfers, the internalisation of environmental impacts and the coverage of shadow prices, and there was also significant confusion regarding terminology. The presented cost model was implemented in two case study scenarios assessing the costs involved in the source segregation of organic waste from 100,000 Danish households and

  11. A Case Study: An ACT Stress Management Group in a University Counseling Center

    Science.gov (United States)

    Daltry, Rachel M.

    2015-01-01

    The aim of this study was to examine the effectiveness of an acceptance and commitment therapy (ACT) stress management group in a college counseling center setting. This study explored (a) the effectiveness of ACT in increasing participants' ability to tolerate distress, which directly affects their ability to function in a stressful college…

  12. The Management of Parental Involvement in Multicultural Schools in South Africa: A Case Study

    Directory of Open Access Journals (Sweden)

    Sathiapama Michael

    2012-01-01

    Full Text Available The aim of this study was to investigate the management of parental involvement in three multicultural schools in the Umlazi District in Durban, South Africa. A literature survey resulting in a theoretical framework on parental involvement in schools, multicultural schools, and the managing of parental involvement in schools has been done. The contextual background of schools in contemporary South Africa is depicted. A qualitative research design has been used. Focus group discussions have been conducted, with a total of thirty-three principals, teachers and parents. It has found that there is a low level of meaningful contact between school and parents. Apathy exists on the side of parents, low expectations on the side of principals and teachers, and an organisational structure facilitating parent-school interaction is lacking. In managing parental involvement in multicultural schools, school managers display a lack of intercultural sensitivity.

  13. Utilising loyalty in long-term customer relationships and management: a case study of Nordea Securities Services

    OpenAIRE

    Malma, Elina

    2015-01-01

    The purpose of this Bachelor’s thesis is to map out Nordea Bank’s Securities Services’ client relationship management in Sub-custody and to enhance it by studying the relationship management from the perspective of different theories. The key element is to clarify how existing customers can be better taken care of and how to improve the relationship through different theories and personal experiences. The research approach adopted in the study is that of a single case study based on perso...

  14. Hazardous and Industrial Wastes Management: a Case Study of Khazra Industrial Park, Kerman

    OpenAIRE

    Hossein Jafari Mansoorian; Ahmad Reza Yari; Shidvash Dowlatshahi; Ahmad Rajabizadeh; Narges Khanjani

    2013-01-01

    Background & Aims of the Study: Increasing hazardous industrial wastes and lack of necessary regulations for management of them have led to serious problems in some parts of Iran. The aim of this study was to evaluate the situation of collection, transportation, recycling, and disposal of hazardous industrial wastes in the Khazra Industrial Park of Kerman, Iran. Materials & Methods: This study was a descriptive cross-sectional study that was done using questionnaires and local...

  15. From demand side management (DSM) to energy efficiency services: A Finnish case study

    International Nuclear Information System (INIS)

    Energy conservation is expected to contribute significantly to climate change mitigation and energy security. Traditionally, energy companies have had strong role in providing Demand Side Management (DSM) measures. However, after energy market liberalization in Europe, energy companies' DSM activities declined. In response, the EU issued Directive (2006/32/EC) on energy end-use efficiency and energy services (ESD) to motivate energy companies to promote energy efficiency and conservation, closely followed by Directive (2012/27/EU) on energy efficiency (EED), requiring the setting up energy efficiency obligation schemes. Despite strong political and economic motivation, energy companies struggle to develop energy efficiency services in liberalised energy markets due to conflicting institutional demands, which arise from contradicting policy requirements and customer relations. The main challenges in developing new innovative energy efficiency services, evidenced by an in-depth case study, were (1) the unbundling of energy company operations, which makes it difficult to develop services when the contribution of several business units is required and (2) the distrust among energy end-users, which renders the business logic of energy saving contract models self-contradictory. On the basis of the research, avenues out of these dilemmas are suggested. -- Highlights: •Energy companies struggle to become energy service provides •We explore the development of new energy saving business solutions •Dispersed organisational structure leaves energy saving business as isolated function •Strong consumer scepticism towards energy companies as providers of energy saving •More emphasis on the changing company-customer relationship is needed

  16. Knowledge Management in Vocational Training - A Case Study of the EU Project RELOAD

    Directory of Open Access Journals (Sweden)

    Florian Welter

    2010-11-01

    Full Text Available The need of diverse businesses to qualify their employees by means of vocational training is in most cases connected with high efforts due to expensive face-to-face courses and downtimes of the employees. Although, the emergence of IT-based knowledge management and e-learning tools led to a broader range of education possibilities during the last years, the fact remained that too many approaches were not user- or learner-centred. Besides, a lot of vocational training approaches did not include modern didactic concepts which foster a self-directed way of learning. Hence a stronger consideration of the interplay of the aspects “human, organisation and technology” – the so called HOT-Approach – can help to overcome this challenge. Referring to this, a successful case study is presented with the EU Project RELOAD in this paper. The focus of the project RELOAD is set on employees of the Do-It-Yourself (DIY industry in which employees as well as consultants play a decisive role because they communicate directly with end customers during sales and consulting talks. Due to the fact that a lot of employees and consultants in this sector are untrained, low qualified workers, or even workers from other sectors, a tailor-made vocational training is necessary. With regard to this, RELOAD tries to address employees and customers at the same time by offering a knowledge platform as a semantic-based solution. This platform contains e-learning modules enabling the users to actualise their knowledge much more efficient, faster and self-directed than by the use of conventional vocational training approaches. Moreover, this kind of self-directed learning can easily be integrated into dynamic daily work processes and at the same time it is more cost-efficient. As a consequence of the project results, various DIY retailers show interest to use and further develop the RELOAD knowledge platform. With regard to this, new ideas and needs for research are

  17. Comparing Dutch Case management care models for people with dementia and their caregivers: The design of the COMPAS study

    Directory of Open Access Journals (Sweden)

    MacNeil Vroomen Janet

    2012-05-01

    Full Text Available Abstract Background Dementia care in the Netherlands is shifting from fragmented, ad hoc care to more coordinated and personalised care. Case management contributes to this shift. The linkage model and a combination of intensive case management and joint agency care models were selected based on their emerging prominence in the Netherlands. It is unclear if these different forms of case management are more effective than usual care in improving or preserving the functioning and well-being at the patient and caregiver level and at the societal cost. The objective of this article is to describe the design of a study comparing these two case management care models against usual care. Clinical and cost outcomes are investigated while care processes and the facilitators and barriers for implementation of these models are considered. Design Mixed methods include a prospective, observational, controlled, cohort study among persons with dementia and their primary informal caregiver in regions of the Netherlands with and without case management including a qualitative process evaluation. Inclusion criteria for the cohort study are: community-dwelling individuals with a dementia diagnosis who are not terminally-ill or anticipate admission to a nursing home within 6 months and with an informal caregiver who speaks fluent Dutch. Person with dementia-informal caregiver dyads are followed for two years. The primary outcome measure is the Neuropsychiatric Inventory for the people with dementia and the General Health Questionnaire for their caregivers. Secondary outcomes include: quality of life and needs assessment in both persons with dementia and caregivers, activity of daily living, competence of care, and number of crises. Costs are measured from a societal perspective using cost diaries. Process indicators measure the quality of care from the participant’s perspective. The qualitative study uses purposive sampling methods to ensure a wide variation of

  18. Health, safety, and environmental management system operation in contracting companies: A case study.

    Science.gov (United States)

    Nassiri, Parvin; Yarahmadi, Rasoul; Gholami, Pari Shafaei; Hamidi, Abdolamir; Mirkazemi, Roksana

    2016-05-01

    Systematic and cooperative interactions among parent industry and contractors are necessary for a successful health, safety, and environmental management system (HSE-MS). This study was conducted to evaluate the HSE-MS performance in contracting companies in one of the petrochemical industries in Iran during 2013. Managers of parent and contracting companies participated in this study. The data collection forms included 7 elements of an integrated HSE-MS (leadership and commitment; policy and strategic objectives; organization, resources, and documentation; evaluation and risk management; planning; implementation and monitoring; auditing and reviewing). The results showed that mean percentage of the total scores in seven elements of HSE-MS was 85.7% and 87.0% based on self-report and report of parent company, respectively. In conclusion, this study showed that HSE-MS was desirably functioning; however, improvement to ensure health and safety of workers is still required. PMID:26418847

  19. Health, safety, and environmental management system operation in contracting companies: A case study.

    Science.gov (United States)

    Nassiri, Parvin; Yarahmadi, Rasoul; Gholami, Pari Shafaei; Hamidi, Abdolamir; Mirkazemi, Roksana

    2016-05-01

    Systematic and cooperative interactions among parent industry and contractors are necessary for a successful health, safety, and environmental management system (HSE-MS). This study was conducted to evaluate the HSE-MS performance in contracting companies in one of the petrochemical industries in Iran during 2013. Managers of parent and contracting companies participated in this study. The data collection forms included 7 elements of an integrated HSE-MS (leadership and commitment; policy and strategic objectives; organization, resources, and documentation; evaluation and risk management; planning; implementation and monitoring; auditing and reviewing). The results showed that mean percentage of the total scores in seven elements of HSE-MS was 85.7% and 87.0% based on self-report and report of parent company, respectively. In conclusion, this study showed that HSE-MS was desirably functioning; however, improvement to ensure health and safety of workers is still required.

  20. Is emergency management an integrated element of business continuity management? A case study with security professionals in Western Australia.

    Science.gov (United States)

    Frohde, Kenny; Brooks, David J

    2014-01-01

    Emergency management (EM) and business continuity management (BCM) frameworks incorporate various strategic and operational measures. Defined within a number of national and international standards and guidelines, such concepts may be integrated within one another to provide increased resilience to disruptive events. Nevertheless, there is a degree of dispute regarding concept integration among security and EM professionals and bodies of knowledge. In line with cognitive psychology exemplar-based concepts, such disputes may be associated with a lack of precision in communality in the approach to EM and BCM. This paper presents a two-stage study, where stage 1 critiqued national and international literature and stage 2 applied semi-structured interviews with security managers in Western Australia. Findings indicate the existence of contradictory views on EM and its integration within BCM. As such, this study concludes that EM is considered a vital component of BCM by the majority of security managers. However, there is broader dispute regarding its degree of integration. Understanding the underpinnings of such disputes will aid in raising the standards and application of professionalism within security, EM and BCM domains, supporting clarification and definition of professional boundaries. PMID:25193457

  1. Rules and management of biomedical waste at Vivekananda Polyclinic: A case study

    International Nuclear Information System (INIS)

    Hospitals and other healthcare establishments have a 'duty of care' for the environment and for public health, and have particular responsibilities in relation to the waste they produce (i.e., biomedical waste). Negligence, in terms of biomedical waste management, significantly contributes to polluting the environment, affects the health of human beings, and depletes natural and financial resources. In India, in view of the serious situation of biomedical waste management, the Ministry of Environment and Forests, within the Government of India, ratified the Biomedical Waste (Management and Handling) Rules, in July 1998. The present paper provides a brief description of the biomedical waste (Management and Handling) Rules 1998, and the current biomedical waste management practices in one of the premier healthcare establishments of Lucknow, the Vivekananda Polyclinic. The objective in undertaking this study was to analyse the biomedical waste management system, including policy, practice (i.e., storage, collection, transportation and disposal), and compliance with the standards prescribed under the regulatory framework. The analysis consisted of interviews with medical authorities, doctors, and paramedical staff involved in the management of the biomedical wastes in the Polyclinic. Other important stakeholders that were consulted and interviewed included environmental engineers (looking after the Biomedical Waste Cell) of the State Pollution Control Board, and randomly selected patients and visitors to the Polyclinic. A general survey of the facilities of the Polyclinic was undertaken to ascertain the efficacy of the implemented measures. The waste was quantified based on random samples collected from each ward. It was found that, although the Polyclinic in general abides by the prescribed regulations for the treatment and disposal of biomedical waste, there is a need to further build the capacity of the Polyclinic and its staff in terms of providing state

  2. THE IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM: A CASE STUDY OF SERBIAN TRANSPORT ORGANIZATIONS

    Directory of Open Access Journals (Sweden)

    Sanja Žeželj

    2013-12-01

    Full Text Available The aim of the following study is to analyze the quality of operations in local transport companies, which includes operations according to certain international, European and national standards and regulations. Special emphasis is placed on the research in the field of standards, quality system and the implementation of the ISO series of standards 9000 for road companies. The implementation of a Quality Management System (QMS is essential for companies seeking competition on the international market. This paper presents the results of the research which was carried out in Serbia at the end of 2012 on the sample of enterprises by interviewing managers on quality culture as well as departments dealing with the quality system of the company. Interviewees are from the following companies: those that have introduced the ISO standards or other quality management system, companies that conduct consultations to introduce the system, etc. Although respondents ranked the quality management function as the second most important of them all, after the function of telecommunications companies, the research revealed that managers within transport companies in Serbia are insufficiently aware of the importance of introducing QMS for achieving better business operations. The research results within other services of surveyed companies show that this constitutes an unnecessary expense (for each company, and that the position of managers within these services is redundant. Thereinafter, the companies were ranked by their activities in the field of transportation, the number of employees and the type of organization.

  3. Results based management in Albanian local governments. Case study municipality of Korca

    Directory of Open Access Journals (Sweden)

    Eva Dhimitri

    2012-12-01

    Full Text Available Public Management has been a constant concern for all politicians and public administrators at all levels of governance in Albania. Increase of public demand for higher accountability, efficiency in the administration of public goods and services is now challenging the traditional means of governance by so aiming tangible results in the public management. Results Based Management (RBM is a new approach in the public management, a practice already developed in the western countries. RBM is defined as an approach that integrates in one whole instrument the strategies, human resources, processes and their evaluation, with the aim of improving decision-making, transparency, and accountability of public institutions. This study makes an effort to approximate and clarify as simply as possible such a management scheme which remains a relatively new approach for Albania and especially for local governance stakeholders. RBM is not only a planning-monitoring -evaluation tool but also a model that can facilitate the activity and development of Local Government Units in order for them to improve their “product/services”. From empirical data deriving from this prior assessment it results that municipality of Korca in Albania have the willingness and the institutional and technical capacities, though very fragmented and not integrated in one whole clear model, to embrace the RBM as a new approach in their institution’s management.

  4. Crisis Management in the Business: A Case Study on Turkish Footwear Manufacturing Industry Enterprises

    Directory of Open Access Journals (Sweden)

    Mehmet Karahan

    2011-11-01

    Full Text Available This study attempts to examine about crisis management in Turkish footwear industry enterprises. Business is affected by the crisis in different degrees. This situation is actually related to the skills of crisis management of the business faced with crisis. The feature and process of the crisis differs from each one. Therefore reaching a common conclusion about the causes and consequences of the crises is impossible. In addition, the crisis in the past and global crisis in the recent years reveals that the crises must be researched in sector terms also. For this purpose, the basic findings obtained as a result of the study, according to the provinces where the crisis management skills are different from city to city. SMEs compete better in times of crisis. Experienced businesses are more successful in crisis preparedness and competition. Without a quality certificate businesses, need more support in crisis period.

  5. Defining Boundaries for Ecosystem-Based Management: A Multispecies Case Study of Marine Connectivity across the Hawaiian Archipelago

    Directory of Open Access Journals (Sweden)

    Robert J. Toonen

    2011-01-01

    Full Text Available Determining the geographic scale at which to apply ecosystem-based management (EBM has proven to be an obstacle for many marine conservation programs. Generalizations based on geographic proximity, taxonomy, or life history characteristics provide little predictive power in determining overall patterns of connectivity, and therefore offer little in terms of delineating boundaries for marine spatial management areas. Here, we provide a case study of 27 taxonomically and ecologically diverse species (including reef fishes, marine mammals, gastropods, echinoderms, cnidarians, crustaceans, and an elasmobranch that reveal four concordant barriers to dispersal within the Hawaiian Archipelago which are not detected in single-species exemplar studies. We contend that this multispecies approach to determine concordant patterns of connectivity is an objective and logical way in which to define the minimum number of management units and that EBM in the Hawaiian Archipelago requires at least five spatially managed regions.

  6. Moral Decision-Making among Assertive Community Treatment (ACT) Case Managers: A Focus Group Study

    DEFF Research Database (Denmark)

    Lerbæk, Birgitte; Aagaard, Jørgen; Andersen, Mette;

    2015-01-01

    The context of care in assertive community treatment (ACT) can be precarious and generate ethical issues involving the principles of autonomy and paternalism. This focus group study examined case managers’ situated accounts of moral reasoning. Our findings show how they expressed strong moral...... obligation towards helping the clients. Their moral reasoning reflected a paternalistic position where, on different occasions, the potential benefits of their interventions would be prioritised at the expense of protecting the clients’ personal autonomy. The case managers’ reasoning emphasised situational...

  7. Student participation and interactivity using asynchronous computer-mediated communication for resolution of an undergraduate capstone management case study.

    Science.gov (United States)

    Miller, Paulette J

    2012-01-01

    Online discussion activities are designed for computer-mediated learning activities in face-to-face, hybrid, and totally online courses. The use of asynchronous computer-mediated communication (A-CMC) coupled with authentic workplace case studies provides students in the protected learning environment with opportunities to practice workplace decision making and communication. In this study, communication behaviors of transmitter and receiver were analyzed to determine participation and interactivity in communication among small-group participants in a health information management capstone management course.

  8. System implementation: managing project and post project stage - case study in an Indonesian company

    NARCIS (Netherlands)

    Govindaraju, Rajesri; Bruijn, de Erik Joost; Fisscher, Olaf M.; Laptaned, U.

    2007-01-01

    The research reported in this paper aims to get a better understanding of how the implementation process of enterprise systems (ES) can be managed, by studying the process from an organisational perspective. A review of the literature on previous research in ES implementation has been carried out an

  9. The Role of Dissonance in Knowledge Exchange: A Case Study of a Knowlegde Management System Implementation

    NARCIS (Netherlands)

    Pumareja, Dulce T.; Sikkel, Klaas

    2005-01-01

    This study examines the non-adoption of a knowledge management system for knowledge exchange among a distributed group of non-life insurance experts. The users participated with enthusiasm in the design process where they provided functional and data specifications for the system. However, a few mon

  10. Economic management in neo-colonial states : a case study of Cameroon

    NARCIS (Netherlands)

    Jua, N.

    1990-01-01

    This study examines the economic management strategies adopted by the Government of Cameroon. Economic planning in Cameroon has been anchored to the principles of planned liberalism, self-reliant development, balanced development and social justice. These concepts are elaborated and it is shown that

  11. Strategic management of solid waste in Tehran: a case study in District no. 1

    Directory of Open Access Journals (Sweden)

    Monireh Majlessi

    2015-06-01

    Full Text Available Background: Successful waste management programs are linked to internal factors, SW (strength and weakness points, and external factors, OT (opportunities and threats, and at the macro level are grounds for sustainable development. Studies may be related to David’s study which presented a method to quantify strength, weakness, opportunity, threats (SWOT analysis. Methods: In this study, designed to investigate recycling and managing dry residues in District 1, threat factors were studied and internal factors evaluation (IFE and external factors evaluation (EFE matrixes were scored. Tehran Municipality District 1 has 10 subdistricts and 26 neighborhoods. The dry residues from Municipality District 1 that currently weigh approximately 2678 tons per day. Results: Results showed that WO strategies for improving weaknesses and employing opportunities available in District 1 are ideal. After constructing the Quantitative Strategic Planning Matrix (QSPM, WO strategies were prioritized. Conclusion: The evaluation matrix of internal and external factors in the city of Tehran indicated that waste management has weak internal factors. Meanwhile, evaluation points of external factors showed that, in the current situation, SWOT could achieve good results. Waste management systems are involved with different multi-disciplinary factors; therefore, trends in the development of waste treatment technologies have been led by various social, economic, and environmental drivers in Tehran.

  12. The Management of Capital Allocation for Sustainable Municipal Solid Waste Management System: A Case Study of Bang Saen, Thailand

    Directory of Open Access Journals (Sweden)

    Daichi Iwase

    2013-01-01

    Full Text Available This paper attempted to analyze and understand the management of capital allocation for sustainable municipal solid waste management system at Bang Saen, Thailand. Financial, manufactured, human, social and natural capital was the focus of this study. Capital allocation to five capitals, activities of the stakeholders related to municipal solid waste management, and the output of these activities were analyzed. The investigation was carried out by reviewing documents, conducting in-depth interviews with various stakeholders including the Saensuk municipality officials, locals and tourists, and carrying out field observations. Results showed that total output from five capitals is influenced by activity performance of stakeholders, which is dependent on input to five capitals. However, input was made without assessments of output produced by the activities of the stakeholders, which stemmed from the absence of a policy goal on municipal solid waste management and action plans to achieve its goal. Capital was mostly allocated to financial and manufactured capitals in terms of support of municipal solid waste collection, transportation and disposal. Findings suggest that capital should be allocated to activities related to human, social and natural capitals that can help improve activity performance of the stakeholders, and therefore improve total output and sustainability of the system. Well-designed activities could generate improved output, which is made by readjusting input based on assessments of output and by reflecting feedback in decision making on capital allocation. For this reason, the municipality has to set a clear policy goal of municipal solid waste management, short-term, and long-term action plans. Finally, recommendation is given to municipality.

  13. A Knowledge Management System in Radiology Dedicated forLearning and Training: A Case Study in Senology

    Institute of Scientific and Technical Information of China (English)

    Souad Demigha

    2014-01-01

    The paper is dealing with the design and development of a knowledge management (KM) system in radiology dedicated for learning and training to support radiologists in senology in the detection of breast cancer. The work has been performed in cooperation with the department of radiology of Gustave Roussy Institute in Paris (Villejuif). It provides a case-based reasoning system to support diagnosis by finding similar cases to the case at hand. The outcome of the research effort is both conceptual and practical. It has also a methodological dimension. Conceptually, the paper contributes to the breast cancer diagnosis domain by defining an ontology and a conceptual model for representing cases which are generic solutions reusable in many different settings. It contributes to the case-based reasoning (CBR) field in two ways (1) by defining a case representation model, and (2) a retrieval algorithm which exploits the case representation model structure to find similar cases by aggregating similar cases. Last but not least, the research has a methodological contribution by which the retrieval algorithm is embedded in a broader process perspective including the capture of the actual case, the case-based reasoning related to this case and the support to decision-making by adapting the retrieved case. An interesting aspect of the process model is its intentional dimension which makes possible the representation of different ways to achieve the result. The research will be illustrated by a case study based on real clinical cases (n = 40) of patients provided by Dr. Corinne Balleyguier.

  14. VALUE ENGINEERING ANALYSIS APPRAISAL FOR FARM MANAGEMENT: A CASE STUDY OF PISTACHIO FARM

    Directory of Open Access Journals (Sweden)

    A. Mostafaeipour

    2012-01-01

    Full Text Available

    ENGLISH ABSTRACT: Value engineering (VE has been effectively applied in many different areas. The results have been very encouraging, and many companies accept VE not only as a tool to reduce costs, but also to improve the quality of their produce and streamline their systems. This paper attempts to highlight the application of VE in agriculture, as in pistachio tree farms in Iran. It is found that by implementing VE, unnecessary cultivation costs are lowered. Many of the other factors that lead to the inefficient use of resources could be resolved. In this study, the province of Yazd Iran was studied. Unfortunately there are cases of mismanagement and problems in agriculture management; and the problems must be resolved to make the system of pistachio growing more efficient. The prime objective of this paper is to introduce the concept of value engineering and highlight its application in pistachio farms. The results suggest that it is essential to use Indian Neem pesticide, because it is economically feasible and environmentally friendly to pistachio trees.

    AFRIKAANSE OPSOMMING: Waarde-Ingenieurswese (WI word reeds doeltreffend toegepas op verskeie gebiede. Die resultate is sodanig bemoedigend dat maatskappye WI aanvaar as ‘n hulpmiddel vir kosteverlaging sowel as vir die verbetering van kwaliteit van opbrengs en stroombelyning van prosesse. Die artikel poog om die toepassing van WI op die landbou van Iran na vore te bring. Dit toon dat onnodige verbouingskoste verlaag word met die implementering van WI. Talle ander faktore wat ook bydra tot ondoeltreffende gebruik van hulpbronne word ook deur WI aangespreek. Die Yazd-provinsie van Iran word in die artikel bestudeer. Ten einde die verbouingsproses van pistasieneute meer doeltreffend te maak moet wanbestuur en probleme van landboubestuur aangespreek word. Die hoofdoelwit van die artikel is om die konsep van WI bekend te stel en die toepassing daarvan op pistasieboerderye uit te lig

  15. Information seeking habits of information and knowledge management students: A University of Johannesburg case study

    Directory of Open Access Journals (Sweden)

    Cornelius J.P. Niemand

    2010-08-01

    Full Text Available According to Uçak (2007:697, ‘it is important to explore the information behaviours of the students who are being educated in the field of information management since the role they are going to play in establishing connections between information sources and users is crucial’. This study focuses on the identification of the information seeking behaviour of students in the department of Information and Knowledge Management at the University of Johannesburg, South Africa. The research is based on research conducted at the Hacettep University in Ankara, Turkey.

  16. Vermicomposting as manure management strategy for urban small-holder animal farms – Kampala case study

    Energy Technology Data Exchange (ETDEWEB)

    Lalander, Cecilia Helena, E-mail: cecilia.lalander@slu.se [Department of Energy and Technology, Swedish University of Agricultural Sciences, Uppsala (Sweden); Komakech, Allan John [Department of Energy and Technology, Swedish University of Agricultural Sciences, Uppsala (Sweden); Department of Agricultural & Bio-systems Engineering, Makerere University, Kampala (Uganda); Vinnerås, Björn [Department of Energy and Technology, Swedish University of Agricultural Sciences, Uppsala (Sweden)

    2015-05-15

    Highlights: • Poor manure management can increase burden of disease and environmental impact. • A low-maintenance vermicompost reactor was set-up in Kampala, Uganda. • High material reduction (45.9%) and waste-to-biomass conversion (3.6% on a TS basis). • Five year return on investment of 275% of system in Uganda. • Technically and economically viable system for improved urban manure management. - Abstract: Inadequate organic waste management can contribute to the spread of diseases and have negative impacts on the environment. Vermicomposting organic waste could have dual beneficial effects by generating an economically viable animal feed protein in the form of worm biomass, while alleviating the negative effects of poor organic waste management. In this study, a low-maintenance vermicomposting system was evaluated as manure and food waste management system for small-holder farmers. A vermicomposting system using the earthworm species Eudrilus eugeniae and treating cow manure and food waste was set up in Kampala, Uganda, and monitored for 172 days. The material degradation and protein production rates were evaluated after 63 days and at the end of the experiment. The material reduction was 45.9% and the waste-to-biomass conversion rate was 3.5% in the vermicomposting process on a total solids basis. A possible increase in the conversion rate could be achieved by increasing the frequency of worm harvesting. Vermicomposting was found to be a viable manure management method in small-scale urban animal agriculture; the return of investment was calculated to be 280% for treating the manure of a 450 kg cow. The vermicompost was not sanitised, although hygiene quality could be improved by introducing a post-stabilisation step in which no fresh material is added. The value of the animal feed protein generated in the process can act as an incentive to improve current manure management strategies.

  17. Vermicomposting as manure management strategy for urban small-holder animal farms – Kampala case study

    International Nuclear Information System (INIS)

    Highlights: • Poor manure management can increase burden of disease and environmental impact. • A low-maintenance vermicompost reactor was set-up in Kampala, Uganda. • High material reduction (45.9%) and waste-to-biomass conversion (3.6% on a TS basis). • Five year return on investment of 275% of system in Uganda. • Technically and economically viable system for improved urban manure management. - Abstract: Inadequate organic waste management can contribute to the spread of diseases and have negative impacts on the environment. Vermicomposting organic waste could have dual beneficial effects by generating an economically viable animal feed protein in the form of worm biomass, while alleviating the negative effects of poor organic waste management. In this study, a low-maintenance vermicomposting system was evaluated as manure and food waste management system for small-holder farmers. A vermicomposting system using the earthworm species Eudrilus eugeniae and treating cow manure and food waste was set up in Kampala, Uganda, and monitored for 172 days. The material degradation and protein production rates were evaluated after 63 days and at the end of the experiment. The material reduction was 45.9% and the waste-to-biomass conversion rate was 3.5% in the vermicomposting process on a total solids basis. A possible increase in the conversion rate could be achieved by increasing the frequency of worm harvesting. Vermicomposting was found to be a viable manure management method in small-scale urban animal agriculture; the return of investment was calculated to be 280% for treating the manure of a 450 kg cow. The vermicompost was not sanitised, although hygiene quality could be improved by introducing a post-stabilisation step in which no fresh material is added. The value of the animal feed protein generated in the process can act as an incentive to improve current manure management strategies

  18. The new challenges of end-of-life tyres management systems: a Spanish case study.

    Science.gov (United States)

    Uruburu, Angel; Ponce-Cueto, Eva; Cobo-Benita, José Ramón; Ordieres-Meré, Joaquín

    2013-03-01

    Directive 2008/98/EC released by the European Union represents a significant step forward in all relevant aspects of waste management. Under the already established, extended produced responsibility (EPR) principle, new policies have been enunciated to continuously achieve better overall environmental performance of key products throughout their life phases. This paper discusses how the directive is being articulated in Spain by the main integrated management system (IMS) for end-of-life (EOL) tyres since its creation in 2006. Focusing on the IMS technological, economic and legal aspects, the study provides a global perspective and evaluation of how the IMS is facing the current issues to resolve, the new challenges that have appeared and the management vision for the coming years. PMID:23063305

  19. Change Management in public sector: A case study of gas distribution firm

    Directory of Open Access Journals (Sweden)

    Alireza Shirvani

    2013-06-01

    Full Text Available This paper considers different approaches for establishment of change management in governmental agencies. The proposed model of this paper uses Kotter’s 8-step method in an empirical investigation for a gas distribution firm located in province of Esfahan, Iran. The results of this study reveal that the organization was successful to create sense of urgency, form a powerful coalition, create a vision for change, communicate the vision, create short-term wins and build on the change. However, the organization was not successful on removing obstacles and changes in corporate culture. In addition, the sixth step, create short -term wins, receives the highest rate of success while removing the obstacles maintains the minimum rate of success. Finally, the survey demonstrates that gender and educational background do not have any impact on change management but age, job experience as well as job position influences change management, significantly.

  20. A Comparison of Quality Management and Industrial Criteria between Iran and Developed Countries (Case Study: Japan

    Directory of Open Access Journals (Sweden)

    Mehdi Karimimalayer

    2014-05-01

    Full Text Available Nowadays, Consumer’s expectation has soared which brought about a gap between the discerned quality and actual quality of some American-made merchandises. On the other hand, considerable domestic and international market shares of Japanese products derived from the narrowed gap in quality of firms. In some industries, Japanese fine quality products have now replaced the United States as “number one” in such industries. For several years, Total Quality Management (TQM has been implemented in Western Europe since its earlier origin in Japan. In fact, the influence of TQM on a number of notable successful manufacturing organizations is inevitable, together with some less revealed failures. This research describes the details of management in Iran and compare its criteria’s with developed countries such as Japan. To some extent, this study is destined to present some solutions to improve the management and quality in industrial productions.

  1. Vermicomposting as manure management strategy for urban small-holder animal farms - Kampala case study.

    Science.gov (United States)

    Lalander, Cecilia Helena; Komakech, Allan John; Vinnerås, Björn

    2015-05-01

    Inadequate organic waste management can contribute to the spread of diseases and have negative impacts on the environment. Vermicomposting organic waste could have dual beneficial effects by generating an economically viable animal feed protein in the form of worm biomass, while alleviating the negative effects of poor organic waste management. In this study, a low-maintenance vermicomposting system was evaluated as manure and food waste management system for small-holder farmers. A vermicomposting system using the earthworm species Eudrilus eugeniae and treating cow manure and food waste was set up in Kampala, Uganda, and monitored for 172days. The material degradation and protein production rates were evaluated after 63days and at the end of the experiment. The material reduction was 45.9% and the waste-to-biomass conversion rate was 3.5% in the vermicomposting process on a total solids basis. A possible increase in the conversion rate could be achieved by increasing the frequency of worm harvesting. Vermicomposting was found to be a viable manure management method in small-scale urban animal agriculture; the return of investment was calculated to be 280% for treating the manure of a 450kg cow. The vermicompost was not sanitised, although hygiene quality could be improved by introducing a post-stabilisation step in which no fresh material is added. The value of the animal feed protein generated in the process can act as an incentive to improve current manure management strategies. PMID:25728090

  2. Evaluating the performance of urban management in community sustainable: Case Study in area of Narmak - Tehran

    Directory of Open Access Journals (Sweden)

    Mohammad Habibi

    2014-08-01

    Full Text Available Uncontrolled urban development that was coincided with the Industrial Revolution, make living in a city faced with new problems that were completely antithetical to sustainable development. To solve this problem, administrators, planners, and urban management in general, have prepared plans for development. Because of their unresponsive to urban neighborhoods, development plans and because of their upward to downward processes, these development projects were incapable of solving problems, and many of them have failed. On the other hand, for better urban governance, participation of all actors in both public and private sector and civil society were essential. In addition, on this level of cooperation, leading to ready all actors for culture governance of democratic were realized. This study investigated the role of community-based management in achieving sustainable urban development deals and has analyzed social stability in four dimensions including cultural, economic, physical and environmental. Study area, was a neighborhood of Tehran, in the area of eight, Narmak. The research was a descriptive - analytical study and collecting information and data were performed in the form of documents and survey. The results suggest that the effects of urban management on stabilizing neighborhoods, in physical and environmental aspects, are quite tangible. However, with regard to social and economic dimensions, this effect was more diminished. Certainly, the role and power of urban management in social and economic dimensions could be obtained more sustainability for Narmak neighborhood.

  3. Evaluation of different agronomic managements on rice mesofauna: a case study in Piedmont (North Italy)

    Science.gov (United States)

    Landi, Silvia; d'Errico, Giada; Gagnarli, Elena; Barzanti, Gian Paolo; Cito, Annarita; Papini, Rossella; Simoni, Sauro; Roversi, Pio Federico

    2014-05-01

    Rice is the most important cereal crop in the developing world and, in Europe, Italy is leader in rice production. The intensive cultivation of rice leads to continuous inputs chemicals as fertilizers, weeding and pesticides. The intensification of sustainable rice production by minimizing the impact on the environment of cultivation is a main issue . In this context this study, supported by the Italian National Project POLORISO (MIPAAF), aims to afford preliminary indications about the evaluation of ecological impact by different managements on soil mesofauna biodiversity. Biomonitoring of soil mesofauna, in particular nematodes and microarthropods, allows to determine the effects of crop management on the communities; the lack and/or reduction of these organisms can allow inference on the soil quality. This preliminary study aims at evaluate the different influence of conventional, integrated and biological managements on mesofauna communities. The samplings were conducted in Summer and Autumn 2013 near Vercelli (North Italy) in three study sites with similar pedologic characteristics but different in control strategies (conventional, organic farming, Integrated Pest Management (IPM)). The extraction of nematodes and microarthropods was performed by Bermann method and the Berlese-Tullgren selector, respectively. All specimens were counted and determined up to the order level. The biological soil quality was evaluated by Maturity Index (MI) for nematodes, BSQar and the soil Biological Classes (sBC)(range I-VII) for microarthropods. Regarding nematodes, Rhabditidae, Dorylamidae, Mononchidae, Tylenchidae and Heteroderidae were the most represented families. The Principal Component Analysis (PCA) evidenced that the trophic group of plant parasites was favored in organic farming, while groups of omnivores and predators were abundant in the other managements. The lowest nematodes' abundance was found in submerged rice soil with dominance of omnivores and plant

  4. An interdisciplinary-interuniversity health care team management decision-making case study course.

    Science.gov (United States)

    DeSalvo, R J; Arlinghaus, E J; Rowe, K W

    1985-01-01

    An elective case study course involving graduate students from various health profession disciplines from two universities was developed in order to provide a forum for health care teams to discuss the philosophical and functional impact of situations and their alternative solutions. The case studies stressed various aspects of the decision-making process and were nonclinical/technical but health care administratively oriented in nature. Course evaluations manifest that participants from each discipline improved their problem-solving and leadership abilities, and created a cross-fertilization of knowledge and understanding of the various health care disciplines and their perspectives that each brings to the health care system.

  5. How journal rankings can suppress interdisciplinarity. The case of innovation studies in business and management

    CERN Document Server

    Rafols, Ismael; O'Hare, Alice; Nightingale, Paul; Stirling, Andy

    2011-01-01

    While interdisciplinary research (IDR) is valued as a means of encouraging scientific breakthroughs, innovation and socially relevant science, it is also widely perceived as being at a disadvantage in research evaluations. Various qualitative studies have provided evidence that peer review tends to be biased against IDR. However, quantitative investigations on this claim have been few and inconclusive. This paper provides new quantitative evidence of how journal rankings can disadvantage IDR in evaluation. Using publication data it compares the degree of interdisciplinarity and the research performance of innovation studies units with business and management schools in the UK. The paper uses various mappings and metrics to show that innovation studies units are consistently more interdisciplinary than business and management schools. It shows that the top journals in the Association of Business Schools' rankings span a less diverse set of disciplines than lower ranked journals, and that this bias results in a...

  6. Examining the Effects of Intellectual Capitals Management on Organizational Performance: The Case Study

    Directory of Open Access Journals (Sweden)

    Farhad Nejadirani

    2012-01-01

    Full Text Available One of the major concerns of the management sciences researchers in recent years has been the strategic role of intellectual capitals on performance of the organizations. Studies on management of intellectual capitals, which are known today as real assets and form an strategic portion of the total capital of the organization, are of a great importance; because, proper management of intellectual capitals helps the organizations realize the defined objectives in all aspects of organizational performance. The overall goal of this research is to study the effects of intellectual capital on the organizational performance of taxation offices in North Khorasan Province. In this research we used theoretical framework of Kaba & Sira to measure the independent variable (intellectual capital management and theoretical framework of Heresy & Goldsmith to measure the dependent variable (organizational performance. To analyze, summarize, and categorize the collected data we used Kolmogorov-Smirnov test, as well as parametric statistical simple linear regression analysis tests. The results of the research assumptions are indicative of a significant relationship between intellectual capital and organizational performance.

  7. SELECTION OF PROJECT MANAGERS IN CONSTRUCTION FIRMS USING ANALYTIC HIERARCHY PROCESS (AHP AND FUZZY TOPSIS: A CASE STUDY

    Directory of Open Access Journals (Sweden)

    Fatemeh Torfi

    2011-10-01

    Full Text Available Selecting a project manager is a major decision for every construction company. Traditionally, a project manager is selected by interviewing applicants and evaluating their capabilities by considering the special requirements of the project. The interviews are usually conducted by senior managers, and the selection of the best candidate depends on their opinions. Thus, the results may not be completely reliable. Moreover, conducting interviews for a large group of candidates is time-consuming. Thus, there is a need for computational models that can be used to select the most suitable applicant, given the project specifications and the applicants’ details. In this paper, a case study is performed in which a Fuzzy Multiple Criteria Decision Making (FMCDM model is used to select the best candidate for the post of project manager in a large construction firm. First, with the opinions of the senior managers, all the criteria and sub-criteria required for the selection are gathered, and the criteria priorities are qualitatively specified. Then, the applicants are ranked using the Analytic Hierarchy Process (AHP, approximate weights of the criteria, and fuzzy technique for order performance by similarity to ideal solution (TOPSIS. The results of the case study are shown to be satisfactory.

  8. Creating the strategic basis for corporate environmental management - a case study

    DEFF Research Database (Denmark)

    Larsen, Lars Bjørn

    1998-01-01

    The concept of Strategic Environmental Audit is introduced, as a first attempt to develop an operational tool, which can be used to develop a corporate environmental strategy in order to create the strategic basis for a sound response to the environmental challenge. The initial concept...... of developing environmental strategies using the SEA concept is illustrated by a case study....

  9. Key aspects in managing safety when working with multiple contractors: A case study

    NARCIS (Netherlands)

    Drupsteen, L.; Rasmussen, H.B.; Ustailieva, E.; Kampen, J. van

    2015-01-01

    Working with multiple contractors in a shared workplace can introduce and increase safety risks due to complexity. The aim of this study was to explore how safety issues are recognized in a specific case and to identify whether clients and contractors perceive problems similarly. The safety issues a

  10. Using the Case Study Method to Enhance the Learning Skills of Supply Chain Management Students

    Science.gov (United States)

    Naude, M.; Derera, E.

    2014-01-01

    Higher education institutions need to align themselves more closely with the needs of businesses and equip students with the skills and experience necessary to make them more successful and value-adding employees. This paper explores undergraduate student perceptions of the effectiveness of the case study teaching and learning method in the…

  11. An Ecosystem Approach to Invasive Species Management: An Aquatic Ecosystem Case Study

    Science.gov (United States)

    Villamagna, A. M.; Karpanty, S. M.

    2009-01-01

    College students in natural resources continue to encounter instructor-centered teaching, despite strong evidence that suggests active-learning experiences benefit students more than passive learning activities. Case studies provide an active-learning alternative to lectures by teaching students new content and challenging them to engage in…

  12. Multidisciplinary Case Study on Higher Education: An Innovative Experience in the Business Management Degree

    Science.gov (United States)

    Martínez-Cañas, Ricardo; del Pozo-Rubio, Raúl; Mondéjar-Jiménez, José; Ruiz-Palomino, Pablo

    2012-01-01

    Higher education is constantly changing and looking for innovative educational solutions in order to increase the level of the student's knowledge and skills. As an important part of this set of educational policies, a new process is emerging for the ideation, planning and implementation of multidisciplinary case studies for students with the aim…

  13. Life in the Cloud: A WorldShare Management Services Case Study

    Science.gov (United States)

    Hartman, Robin R.

    2012-01-01

    A small, private academic library took the risk of moving from a traditional integrated library system to adopting a system "in the cloud." This case study presents the setting, history, and local needs of the library, including staffing challenges, and explains the decision-making rationale and process. A description of the library's transition…

  14. Water management in Siri oil field in Iran: A comprehensive case study

    Energy Technology Data Exchange (ETDEWEB)

    Masoudi, Zahedzadeh M.; Abbasian, Ataei A.; Shokrollahzadeh, S.; Raadmehr, M.

    2006-03-15

    Successful water management and dealing with produced water is a crucial part of any oil and gas production scenarios. This paper investigates the role of comprehensive study in water management and produced water re-injection in an Iranian offshore oil field. Appropriate method can be chosen by taking into account various effective parameters such as reservoir properties, laboratory experiment, and learning from already done projects and etc. In this work, produced water reinjection in Siri oil field in Iran has been investigated by examining the effective parameters including reservoir characterization such as permeability, porosity, petrophysical properties as well as performing relevant laboratory experiments and reservoir parameters like aquifer support and carbonated rock reservoir issues. Finally, it was concluded that comprehensive study together with proper laboratory investigation has a significant effect in success of produced water re-injection process. (author) (tk)

  15. Modeling a Civil Event Case Study for Consequence Management Using the IMPRINT Forces Module

    Science.gov (United States)

    Gacy, Marc; Gosakan, Mala; Eckdahl, Angela; Miller, Jeffrey R.

    2012-01-01

    A critical challenge in the Consequence Management (CM) domain is the appropriate allocation of necessary and skilled military and civilian personnel and materiel resources in unexpected emergencies. To aid this process we used the Forces module in the Improved Performance Research Integration Tool (IMPRINT). This module enables analysts to enter personnel and equipment capabilities, prioritized schedules and numbers available, along with unexpected emergency requirements in order to assess force response requirements. Using a suspected terrorist threat on a college campus, we developed a test case model which exercised the capabilities of the module, including the scope and scale of operations. The model incorporates data from multiple sources, including daily schedules and frequency of events such as fire calls. Our preliminary results indicate that the model can predict potential decreases in civilian emergency response coverage due to an involved unplanned incident requiring significant portions of police, fire and civil responses teams.

  16. The new challenges of end-of-life tyres management systems: A Spanish case study

    Energy Technology Data Exchange (ETDEWEB)

    Uruburu, Ángel, E-mail: angel.uruburu@upm.es [Industrial Management Department, Technical University of Madrid, C/José Gutiérrez Abascal, 2, 28006 Madrid (Spain); Ponce-Cueto, Eva, E-mail: eva.ponce@upm.es [Industrial Management Department, Technical University of Madrid, C/José Gutiérrez Abascal, 2, 28006 Madrid (Spain); Center for Transportation and Logistics, Massachusetts Institute of Technology, Cambridge, MA (United States); Cobo-Benita, José Ramón, E-mail: joseramon.cobo@upm.es [Industrial Management Department, Technical University of Madrid, C/José Gutiérrez Abascal, 2, 28006 Madrid (Spain); Ordieres-Meré, Joaquín, E-mail: j.ordieres@upm.es [Industrial Management Department, Technical University of Madrid, C/José Gutiérrez Abascal, 2, 28006 Madrid (Spain)

    2013-03-15

    Highlights: ► Impact of the implementation of the Directive 2008/98/EC in Spain for end-of-life tyres. ► Characterization of the reverse supply chain for collecting, recovering, and treating end-of-life tyres. ► Identification of challenges to be coped and issues to be covered. ► Potential new applications for end-of-life tyres and development of new management related strategies. - Abstract: Directive 2008/98/EC released by the European Union represents a significant step forward in all relevant aspects of waste management. Under the already established, extended produced responsibility (EPR) principle, new policies have been enunciated to continuously achieve better overall environmental performance of key products throughout their life phases. This paper discusses how the directive is being articulated in Spain by the main integrated management system (IMS) for end-of-life (EOL) tyres since its creation in 2006. Focusing on the IMS technological, economic and legal aspects, the study provides a global perspective and evaluation of how the IMS is facing the current issues to resolve, the new challenges that have appeared and the management vision for the coming years.

  17. The new challenges of end-of-life tyres management systems: A Spanish case study

    International Nuclear Information System (INIS)

    Highlights: ► Impact of the implementation of the Directive 2008/98/EC in Spain for end-of-life tyres. ► Characterization of the reverse supply chain for collecting, recovering, and treating end-of-life tyres. ► Identification of challenges to be coped and issues to be covered. ► Potential new applications for end-of-life tyres and development of new management related strategies. - Abstract: Directive 2008/98/EC released by the European Union represents a significant step forward in all relevant aspects of waste management. Under the already established, extended produced responsibility (EPR) principle, new policies have been enunciated to continuously achieve better overall environmental performance of key products throughout their life phases. This paper discusses how the directive is being articulated in Spain by the main integrated management system (IMS) for end-of-life (EOL) tyres since its creation in 2006. Focusing on the IMS technological, economic and legal aspects, the study provides a global perspective and evaluation of how the IMS is facing the current issues to resolve, the new challenges that have appeared and the management vision for the coming years

  18. Performance measurement of receivable accounts’ risk management: A case study of Tehran Stock Exchange

    OpenAIRE

    Mohammad Ahmadi; Abbas Ali Pouraghajan; Seyed Hassan Salehnezhad

    2013-01-01

    This paper presents a logistic regression model to measure risk management of receivable accounts on some selected firms from drug industry listed on Tehran Stock Exchange. The proposed study of this paper considers the effects of different variables such as current ratio, quick ratio, working capital on total assets and cash flow on economic value added. We gather the necessary information of 29 firms over the period 2006-2011. The results of our survey indicate that the proposed model of th...

  19. Identification of Biodiversity and Other Forest Attributes for Sustainable Forest Management: Siberian Forest Case Study

    OpenAIRE

    Wilk, S; M. Flinkman; Michalowski, W.; Nilsson, S.; Slowinski, R.; R. Susmaga

    1998-01-01

    This paper attempts to identify characteristics of biodiversity and other (forest) ecosystem conditions that are considered essential for a description of ecosystem functioning and development of sustainable forest management practices in the Siberian forests. This is accomplished through an analysis of net primary production of phytomass (NPP) which acts as a proxy for ecosystem functioning. Rough Sets (RS) analysis is applied to study the Siberian ecoregions classified into compact and cohe...

  20. The Application Of Portfolio Theory To Strategic Purchasing Management: A Case Study

    OpenAIRE

    Turnbull, P W; Wah, N P

    1989-01-01

    This article examines the application of the portfolio concept to a company's purchasing strategy. It is argued that the underlying idea of portfolio theories of achieving a balanced portfolio is valid for the planning and management of supplier relationships. Using in-depth studies of purchasing in a company supplying ground power units to the aerospace industry, supplier portfolio theory is tested to see its relevance. Supplier relationships for three products of differing essentiality are ...

  1. Change Management in public sector: A case study of gas distribution firm

    OpenAIRE

    Alireza Shirvani; Mashallah Valikhani Dehaghani; Seyed Hassan Mossavi

    2013-01-01

    This paper considers different approaches for establishment of change management in governmental agencies. The proposed model of this paper uses Kotter’s 8-step method in an empirical investigation for a gas distribution firm located in province of Esfahan, Iran. The results of this study reveal that the organization was successful to create sense of urgency, form a powerful coalition, create a vision for change, communicate the vision, create short-term wins and build on the change. However,...

  2. Environmental management of peri-urban natural resources. L Horta de Valencia case study.

    OpenAIRE

    Miralles García, José Luis

    2015-01-01

    L Horta de Valencia is a peri-urban agricultural space with recognized values as a heritage: historic, cultural, agricultural, economic, landscape and natural resource. Across Europe, there are only six similar landscapes according DOBRIS report of European Environment Agency (1998). Many studies and authors show their values. This historical zone is irrigated from Medieval Age by seven channels of Túria s river, and irrigation water is managed by specific organization of seven Irrigation Com...

  3. A Case Study on Management of Language Choice by Multilingual in Japan

    OpenAIRE

    Akiko, Kudo

    2006-01-01

    This study covers a survey of (1) whether a multilingual interlocutor responds in a languagesimilar to that another multilingual initiates discourses in ; (2) whether linguistic recency and linguistic distance will affect the choice of a language. The data in this case study was collected from three multilingual individuals , all were Indian males, engaged in a free format conversation session. We assessed self-assessment of linguistic distance and frequency of linguistic recency after the se...

  4. Different understandings of corporate social responsibility: A case study among investors and middle managers

    OpenAIRE

    Jysmä, Tia

    2014-01-01

    There are almost as many interpretations of the concept of corporate social responsibility (CSR) as there are people interpreting it. This ambiguity related to the concept of CSR makes its development in companies significantly more difficult. This study concentrates on different understandings of corporate social responsibility and the practical implications of these for the case company. The study answers the research question of what kinds of understandings of corporate social responsibili...

  5. Improving Management of Green Retrofits from a Stakeholder Perspective: A Case Study in China

    Directory of Open Access Journals (Sweden)

    Xin Liang

    2015-10-01

    Full Text Available Green retrofits, which improve the environment and energy efficiency of buildings, are considered a potential solution for reducing energy consumption as well as improving human health and productivity. They represent some of the riskiest, most complex, and most uncertain projects to manage. As the foundation of project management, critical success factors (CSFs have been emphasized by previous research. However, most studies identified and prioritized CSFs independently of stakeholders. This differs from the reality, where the success of green retrofits is tightly interrelated to the stakeholders of projects. To improve the analysis from a stakeholder perspective, the present study proposed an innovative method based on a two-mode social network analysis to integrate CSF analysis with stakeholders. The results of this method can provide further understanding of the interactions between stakeholders and CSFs, and the underlying relationship among CSFs through stakeholders. A pilot study was conducted to apply the proposed method and assess the CSFs for green retrofits in China. The five most significant CSFs are identified in the management of green retrofit. Furthermore, the interrelations between stakeholders and CSFs, coefficient and clusters of CSFs are likewise discussed.

  6. Improving Management of Green Retrofits from a Stakeholder Perspective: A Case Study in China.

    Science.gov (United States)

    Liang, Xin; Shen, Geoffrey Qiping; Guo, Li

    2015-11-01

    Green retrofits, which improve the environment and energy efficiency of buildings, are considered a potential solution for reducing energy consumption as well as improving human health and productivity. They represent some of the riskiest, most complex, and most uncertain projects to manage. As the foundation of project management, critical success factors (CSFs) have been emphasized by previous research. However, most studies identified and prioritized CSFs independently of stakeholders. This differs from the reality, where the success of green retrofits is tightly interrelated to the stakeholders of projects. To improve the analysis from a stakeholder perspective, the present study proposed an innovative method based on a two-mode social network analysis to integrate CSF analysis with stakeholders. The results of this method can provide further understanding of the interactions between stakeholders and CSFs, and the underlying relationship among CSFs through stakeholders. A pilot study was conducted to apply the proposed method and assess the CSFs for green retrofits in China. The five most significant CSFs are identified in the management of green retrofit. Furthermore, the interrelations between stakeholders and CSFs, coefficient and clusters of CSFs are likewise discussed. PMID:26516897

  7. Future water supply management adaptation measures - case study of Ljubljana field aquifer

    Science.gov (United States)

    Čenčur Curk, B.; Zajc Benda, T.; Souvent, P.; Bračič Železnik, B.; Bogardi, I.

    2012-04-01

    The main drinking water supply problems are related to the significant change of groundwater quantity and quality observed in the last decades as an effect of land use practices and very likely also climate change. The latter may affect the ability of drinking water suppliers to provide enough water of sufficient quality to the consumers. These topics were studied in the frame of SEE project CC-WaterS (Climate Change and Impact on Water Supply) with the main goal to develop a water supply management system regarding optimisation of water extraction and land use restrictions under climate change scenarios for water suppliers, since existing management practices are mostly inadequate to reduce impacts of CC on water supply reliability. The main goal was a designation of appropriate measures and risk assessment to adapt water supply to changing climate and land use activities considering socio-economic aspects. This was accomplished by using 'Fuzzy Decimaker', which is a tool for selecting and ranking risk reduction measures or management actions for local waterworks or water authorities under the pressure of climate change. Firstly, management options were selected and ranked. For public water supply of Ljubljana, the capital of Slovenia, several management options were selected. For improvement of water supply and preservation of water resource quantities there is a need for engineering interventions, such as reducing water losses on pipelines. For improving drinking water safety and preserving water resource quality farmers are not allowed to use fertilisers in the first safeguarding zone and they get compensations for income reduction because of lower farming production. Compensations for farming restrictions in the second safeguarding zone were applied as additional management option. On the other hand, drinking water treatment is another management option to be considered. Trends in groundwater level are decreasing, above all recharge areas of waterworks

  8. SAFETY AT FLUOR HANFORD (B) CASE STUDY - PREPARED BY THE THUNDERBIRD SCHOOL OF GLOBAL MANAGEMENT

    Energy Technology Data Exchange (ETDEWEB)

    ARNOLD LD

    2009-09-25

    One year into the Hanford contract, Fluor had learned a number of hard lessons very quickly. Although the Hanford remediation contract was in many ways a new endeavor for Fluor and a different kind of contract, the organization moved quickly to increase communication with all employees, attack head-on what it considered unsafe and inappropriate safety practices, and strongly inject its own corporate cultural beliefs into the Hanford organization. It wasn't easy, and it didn't happen overnight. From the beginning, Fluor established processes and programs to drive down injury rates. For example, whereas the previous contractor's approach to injuries had been passive, Fluor took a much more aggressive approach to worker injuries. The previous contractor had established a practice of sending injured workers home with the basic directive 'to come back when you are well'. Instead of using outsourced medical assessment, Fluor internalized it and evaluated all claims aggressively. Legitimate claims were quickly settled, and management moved to identify 'repeat offenders' when it came to reportable safety incidents. In the first year of Fluor's management, reportable injuries dropped from 5.37 to 2.99 per 200,000 man-hours. Despite the drop in injury rates, the safety record at Fluor Hanford was not at a level that met either Fluor or the Department of Energy's expectations. Earlier in 1997, Fluor Hanford's proposed safety program was rejected by the DOE. The DOE was not satisfied with Fluor Hanford's proposal for various reasons, including insufficient worker involvement and a lack of accountability. With the need for change clearly established, Fluor Hanford management embarked on a decade-long mission to change the safety culture and improve safety performance. This case describes the key changes and their impact on Fluor Hanford.

  9. Safety At Fluor Hanford (B) Case Study - Prepared By The Thunderbird School Of Global Management

    International Nuclear Information System (INIS)

    One year into the Hanford contract, Fluor had learned a number of hard lessons very quickly. Although the Hanford remediation contract was in many ways a new endeavor for Fluor and a different kind of contract, the organization moved quickly to increase communication with all employees, attack head-on what it considered unsafe and inappropriate safety practices, and strongly inject its own corporate cultural beliefs into the Hanford organization. It wasn't easy, and it didn't happen overnight. From the beginning, Fluor established processes and programs to drive down injury rates. For example, whereas the previous contractor's approach to injuries had been passive, Fluor took a much more aggressive approach to worker injuries. The previous contractor had established a practice of sending injured workers home with the basic directive 'to come back when you are well'. Instead of using outsourced medical assessment, Fluor internalized it and evaluated all claims aggressively. Legitimate claims were quickly settled, and management moved to identify 'repeat offenders' when it came to reportable safety incidents. In the first year of Fluor's management, reportable injuries dropped from 5.37 to 2.99 per 200,000 man-hours. Despite the drop in injury rates, the safety record at Fluor Hanford was not at a level that met either Fluor or the Department of Energy's expectations. Earlier in 1997, Fluor Hanford's proposed safety program was rejected by the DOE. The DOE was not satisfied with Fluor Hanford's proposal for various reasons, including insufficient worker involvement and a lack of accountability. With the need for change clearly established, Fluor Hanford management embarked on a decade-long mission to change the safety culture and improve safety performance. This case describes the key changes and their impact on Fluor Hanford.

  10. Integrated wastewater management by reuse and recycling in a textile industry: a case study in Thailand

    International Nuclear Information System (INIS)

    Increasing stringent environmental legislation, scarcity of resources and development of treatment and management techniques for wastewater, have made recycling and reuse feasible and economical in many industrial processes. Wastewater management by integrating all available techniques was studied for reuse and recycling in a textile industry. Cotton and silk fabrics were main products of the selected industry. Approach was divided in to five parts, to achieve the objectives of reuse and recycling: in-house water consumption evaluation, segregation study, optimizing existing WWTP, treatability study and advanced treatment for final effluent to fulfill reuse criteria. Water consumption evaluation was done by in-house survey. Segregation study was performed by analyzing different wastewater streams. Efficiency of existing WWTP for COD and BOD removal was assessed and optimized. Treatability of dye wastewater by ozonation, chemical and nanofiltration was studied. Treatment study of final effluent for TDS and color removal by nanofiltration and chemical treatment was performed. Analyses show the possibilities to conserve and optimize water consumption up to 30% in the production processes by in-house improvement. Segregation study shows that up to 15% wastewater from less polluted streams can be recycled back. Adopting separate efficient treatment techniques could fulfill reuse criteria for remaining wastewater streams (50%). (author)

  11. Comparative analysis of integrated water resources management models and instruments in South America: case studies in Brazil and Colombia

    Directory of Open Access Journals (Sweden)

    Raquel dos Santos

    2013-04-01

    Full Text Available Brazil and Colombia are rich in terms of water supply, ranking as world leaders in the supply of water resources. Despite this, both countries have problems of relative scarcity of this vital liquid in highly populated areas with much economic activity. Establishing policies and legal environmental standards has long tradition in both countries. However, although there are provisions and instruments for water management at the water basin level, these do not necessarily follow the conceptual development of integrated water resources management (IWRM. As a result, the two countries have partially implemented IWRM elements but with different characteristics both in its structure and instrumentality. In Colombia the State Government, through the Regional Environmental Corporations, implements IWRM (concessions, fee for water use, pollution rate, basin plans, etc, with no formal involvement of civil society management. In Brazil, however, IWRM management structure and tools are decentralized and participatory, as are the Water Basin Committees, entities where the State Government, municipalities and users participate, those with the greatest weight in water management. In Brazil, however, this model is not yet implemented in all watersheds. Thus, the aim of this paper is to compare the institutional and legal aspects of water management models in Brazil and Colombia with regard to the integrated water management concept. For the latter, we worked with a case study for each country regarding Nima River watershed (Colombia and Tietê Jacaré (Brazil.

  12. Managing a Software Ecosystem Using a Multiple Software Product Line: a Case Study on Digital Signage Systems

    OpenAIRE

    Urli, Simon; Blay-Fornarino, Mireille; Collet, Philippe; Mosser, Sébastien; Riveill, Michel

    2014-01-01

    Acceptance Rate=31% International audience With the advent of Web 2.0, the growth of developer teams and user communities increases the number of software ecosystems: software platforms developed and maintained in a decentralized way by external contributors. As complexity grows, these large software systems become more and more complex to manage and to adapt to specific user needs. In this paper, we report on a case study on the development of a digital signage software system called Y...

  13. Scaling sales is scaling impact : A case study of value creation and management in for-profit social enterprises

    OpenAIRE

    Miltenburg, Tim

    2015-01-01

    Conceptualizing social entrepreneurship has proven to be challenging. Social enterprises are often regarded as enterprises that create social value or social impact. However, social value and social impact remain ill-defined and ambiguous concepts. This paper provides a qualitative description of how social enterprises create value, what their impact is and what this entails for managing and conceptualizing them. The analysis is based on a case study that comprises of: a comprehensive review ...

  14. Building partnerships to support community-led HIV/AIDS management: a case study from rural South Africa

    OpenAIRE

    Nair, Yugi; Campbell, Catherine

    2008-01-01

    The importance of partnerships between marginalised communities and support agencies (from the public sector, private sector and civil society) is a pillar of HIV/AIDS management policy. Such alliances are notoriously difficult to promote and sustain. We present a case study focusing on the first stage of a project seeking to build partnerships to facilitate local responses to HIV/AIDS in a remote rural community in South Africa. To date the Entabeni project has been successful in its goal of...

  15. Case studies emphasising the difficulties in the diagnosis and management of alveolar echinococcosis in rural China

    Directory of Open Access Journals (Sweden)

    Gray Darren J

    2011-10-01

    Full Text Available Abstract Background Human alveolar echinococcosis (AE is caused by the accidental ingestion of the eggs of the fox tapeworm Echinococcus multilocularis. AE occurs frequently in rural western China due to the poor levels of hygiene, the close contact of people with dogs, and the lack of appropriate facilities for the correct and rapid diagnosis of the disease. Findings We describe a case of a patient with hepatic AE, and AE metastases of the brain. She was mistakenly diagnosed with suspected undifferentiated metastatic cancer of the liver and brain, and with a pulmonary bacterial infection, but was subsequently correctly diagnosed during a follow-up field survey for echinococcosis. The diagnosis of brain AE was confirmed by pathological examination of tissue biopsies removed during neurosurgery. We also briefly describe other symptomatic and asymptomatic AE cases, identified by chance, likely due to the inadequate facilities available in rural communities in China for AE diagnosis and management, since the rapid and accurate diagnosis of metastatic AE requires a high level of expertise in the appropriate diagnostic procedures. Conclusions This report highlights the necessity for an upgrade in the diagnosis, treatment, prevention and control of AE in rural China.

  16. Management of a water distribution network by coupling GIS and hydraulic modeling: a case study of Chetouane in Algeria

    Science.gov (United States)

    Abdelbaki, Chérifa; Benchaib, Mohamed Mouâd; Benziada, Salim; Mahmoudi, Hacène; Goosen, Mattheus

    2016-04-01

    For more effective management of water distribution network in an arid region, Mapinfo GIS (8.0) software was coupled with a hydraulic model (EPANET 2.0) and applied to a case study region, Chetouane, situated in the north-west of Algeria. The area is characterized not only by water scarcity but also by poor water management practices. The results showed that a combination of GIS and modeling permits network operators to better analyze malfunctions with a resulting more rapid response as well as facilitating in an improved understanding of the work performed on the network. The grouping of GIS and modeling as an operating tool allows managers to diagnosis a network, to study solutions of problems and to predict future situations. The later can assist them in making informed decisions to ensure an acceptable performance level for optimal network operation.

  17. Decision Support system- DSS- for irrigation management in greenhouses: a case study in Campania Region

    Science.gov (United States)

    Monaco, Eugenia; De Mascellis, Roberto; Riccardi, Maria; Basile, Angelo; D'Urso, Guido; Magliulo, Vincenzo; Tedeschi, Anna

    2016-04-01

    In Mediterranean Countries the proper management of water resources is important for the preservation of actual production systems. The possibility to manage water resources is possible especially in the greenhouses systems. The challenge to manage the soil in greenhouse farm can be a strategy to maintain both current production systems both soil conservation. In Campania region protected crops (greenhouses and tunnels) have a considerable economic importance both for their extension in terms of surface harvested and also for their production in terms of yields. Agricultural production in greenhouse is closely related to the micro-climatic condition but also to the physical and agronomic characteristics of the soil-crop system. The protected crops have an high level of technology compare to the other production systems, but the irrigation management is still carried out according to empirical criteria. The rational management of the production process requires an appropriate control of climatic parameters (temperature, humidity, wind) and agronomical inputs (irrigation, fertilization,). All these factors need to be monitored as well is possible, in order to identify the optimal irrigation schedule. The aim of this work is to implement a Decision Support system -DSS- for irrigation management in greenhouses focused on a smart irrigation control based on observation of the agro-climatic parameters monitored with an advanced wireless sensors network. The study is conducted in a greenhouse farm of 6 ha located in the district of Salerno were seven plots were cropped with rocket. Preliminary a study of soils proprieties was conducted in order to identify spatial variability of the soil in the farm. So undisturbed soil samples were collected to define chemical and physical proprieties; moreover soil hydraulic properties were determined for two soils profiles deemed representation of the farm. Then the wireless sensors, installed at different depth in the soils

  18. Assessment of management approaches in a public water utility: A case study of the Namibia water corporation (NAMWATER)

    Science.gov (United States)

    Ndokosho, Johnson; Hoko, Zvikomborero; Makurira, Hodson

    More than 90% of urban water supply and sanitation services in developing countries are provided by public organizations. However, public provision of services has been inherently inefficient. As a result a number of initiatives have emerged in recent years with a common goal to improve service delivery. In Namibia, the water sector reform resulted in the creation of a public utility called the Namibia Water Corporation (NAMWATER) which is responsible for bulk water supply countrywide. Since its inception in 1998, NAMWATER has been experiencing poor financial performance. This paper presents the findings of a case study that compared the management approaches of NAMWATER to the New Public Management (NPM) paradigm. The focus of the NPM approach is for the public water sector to mirror private sector methods of management so that public utilities can accrue the benefits of effectiveness, efficiency and flexibility often associated with private sector. The study tools used were a combination of literature review, interviews and questionnaires. It was found out that NAMWATER has a high degree of autonomy in its operations, albeit government approved tariffs and sourcing of external financing. The utility reports to government annually to account for results. The utility embraces a notion of good corporate culture and adheres to sound management practices. NAMWATER demonstrated a strong market-orientation indicated by the outsourcing of non-core functions but benchmarking was poorly done. NAMWATER’s customer-orientation is poor as evidenced by the lack of customer care facilities. NAMWATER’s senior management delegated operational authority to lower management to facilitate flexibility and eliminate bottlenecks. The lower management is in turn held accountable for performance by the senior management. There are no robust methods of ensuring sufficient accountability indicated by absence of performance contracts or service level agreements. It was concluded that

  19. Content management systems and E-commerce: a comparative case study

    Science.gov (United States)

    Al Rasheed, Amal A.; El-Masri, Samir D.

    2011-12-01

    The need for CMS's to create and edit e-commerce websites has increased with the growing importance of e-commerce. In this paper, the various features essential for e-commerce CMS's are explored. The aim of the paper was to find the best CMS solution for e-commerce which includes the best of both CMS and store management. Accordingly, we conducted a study on three popular open source CMS's for e-commerce: VirtueMart from Joomla!, Ubercart from Drupal, and Magento. We took into account features like hosting and installation, performance, support/community, content management, add on modules and functional features. We concluded with improvements that could be made in order to alleviate problems.

  20. Investigating important factors influencing customer relationship management: A case study from banking industry

    Directory of Open Access Journals (Sweden)

    Ali Sedigh

    2013-12-01

    Full Text Available This paper performs an investigation on measuring the effect of different factors on customer relationship management (CRM for different branches of an Iranian banks located in various regions of city of Tehran, Iran. The proposed study selects a sample of 275 managers and using structural equation modeling examines the effects of five variables including CRM knowledge, employment’s information technology skills, specialty, strategic use, CRM performance on the performance of CRM. Cronbach alpha has been calculated for the questionnaire as 0.881, which is well above the minimum acceptable level. The survey has concluded that there were meaningful relationships between all four mentioned variables and performance of CRM. In other words, knowledge and information technology influence on improving employments’ skills, which increase strategic use of CRM components and this would improve CRM performance.

  1. Developing Decision Support System for Supplier Relationship Management: A Case Study of a Research Organization

    Directory of Open Access Journals (Sweden)

    Hassan Mina

    2012-12-01

    Full Text Available This article studied the partnering relationship between supplier and employer, and then developed a decision support system for supplier relationship management. The mentioned system for a research organization determined two samples of relationship management variables such as supplier and employer, the level of supervision on supplier’s performance and the amount of allowed delay. The approach that used for extending the system was a fuzzy inference system which created the ability for exports to express appropriate laws in establishing the system with linguistic concepts. Definitions of some fuzzy inference systems were inevitable by considering the discrete type of some affective characteristics. However, at the end, all the established systems formed in a united inference fuzzy system in order to consider better application through utilizing fuzzy values with low dispersal.

  2. The management of autonomy in adolescent diabetes: a case study of triadic medical interaction.

    Science.gov (United States)

    Buchbinder, Mara

    2009-03-01

    The transfer of responsibility for diabetes management from parent to child has been seen as a central challenge for the clinical care of adolescents with Type 1 diabetes. Research is needed to better understand how clinicians, patients, and families handle the delicate balance between parental involvement and adolescent responsibility for diabetes management. The aim of this study is to investigate the interactional processes by which an adolescent's autonomy is facilitated and constrained in a clinical interaction between a nurse practitioner (NP), a 13-year-old diabetes patient, and the patient's mother. Integrating psychological perspectives on adolescent autonomy and responsibility with conversation analytic approaches to participation, I examine participation frameworks and shifting alignments to illuminate the negotiation of adolescent autonomy within a single clinical encounter. The analysis demonstrates that the patient's autonomy is emphasized while identifying problems, yet restricted when considering solutions. Clinical implications are discussed. PMID:19228827

  3. Integrated flood disaster management and spatial information: Case studies of Netherlands and India

    NARCIS (Netherlands)

    Zlatanova, S.; Ghawana, T.; Kaur, A.; Neuvel, J.M.M.

    2014-01-01

    Spatial Information is an integral part of flood management practices which include risk management & emergency response processes. Although risk & emergency management activities have their own characteristics, for example, related to the time scales, time pressure, activities & actors involved, it

  4. Development of BIM Execution Plan for BIM Model Management during the Pre-Operation Phase: A Case Study

    Directory of Open Access Journals (Sweden)

    Yu-Cheng Lin

    2016-02-01

    Full Text Available Building information modeling (BIM technologies use precise geometry and relevant data to enhance and improve the maintenance performance of facilities integrated with 3D object-oriented computer aided design (CAD. Although most owners agree on the potential benefits of integrating BIM technologies with facility management (FM, they must overcome many problems to plan and develop effective BIM execution plans for FM implementation. This study proposes and develops a BIM execution plan for BIM model management for FM during the pre-operation phase. Through the application of the proposed BIM execution plan, BIM can be effectively implemented during the operation and maintenance phases. In order to verify the proposed methodology and demonstrate its effectiveness in practice, the BIM execution plan is then applied in a selected case study of a building project in Taiwan. The combined results demonstrate that the proposed BIM execution plan is an effective approach for operation and maintenance management. The advantage of the proposed BIM execution plan lies not only in improving the efficiency of maintenance management work when integrated with BIM technologies, but also in maximizing the value and benefits of BIM to support maintenance management. Finally, limitations, difficulties, and suggestions are summarized for further development of the BIM execution plan for BIM model management during the pre-operation phase.

  5. A management system for accidental water pollution risk in a harbour: The Barcelona case study

    Science.gov (United States)

    Grifoll, Manel; Jordà, Gabriel; Espino, Manuel; Romo, Javier; García-Sotillo, Marcos

    2011-10-01

    recommended. The minimum wind forcing resolution has been determined to be 1 h. A scaling factor should be included to account for the energy contribution of the higher frequency processes. Finally, an example of its application to a real case is presented and the comparison to other harbour environmental management systems is discussed.

  6. Bioacoustics for species management: two case studies with a Hawaiian forest bird.

    Science.gov (United States)

    Sebastián-González, Esther; Pang-Ching, Joshua; Barbosa, Jomar M; Hart, Patrick

    2015-10-01

    The management of animal endangered species requires detailed information on their distribution and abundance, which is often hard to obtain. When animals communicate using sounds, one option is to use automatic sound recorders to gather information on the species for long periods of time with low effort. One drawback of this method is that processing all the information manually requires large amounts of time and effort. Our objective was to create a relatively "user-friendly" (i.e., that does not require big programming skills) automatic detection algorithm to improve our ability to get basic data from sound-emitting animal species. We illustrate our algorithm by showing two possible applications with the Hawai'i 'Amakihi, Hemignathus virens virens, a forest bird from the island of Hawai'i. We first characterized the 'Amakihi song using recordings from areas where the species is present in high densities. We used this information to train a classification algorithm, the support vector machine (SVM), in order to identify 'Amakihi songs from a series of potential songs. We then used our algorithm to detect the species in areas where its presence had not been previously confirmed. We also used the algorithm to compare the relative abundance of the species in different areas where management actions may be applied. The SVM had an accuracy of 86.5% in identifying 'Amakihi. We confirmed the presence of the 'Amakihi at the study area using the algorithm. We also found that the relative abundance of 'Amakihi changes among study areas, and this information can be used to assess where management strategies for the species should be better implemented. Our automatic song detection algorithm is effective, "user-friendly" and can be very useful for optimizing the management and conservation of those endangered animal species that communicate acoustically. PMID:26668733

  7. Environmental assessment of alternative municipal solid waste management strategies. A Spanish case study.

    Science.gov (United States)

    Bovea, M D; Ibáñez-Forés, V; Gallardo, A; Colomer-Mendoza, F J

    2010-11-01

    The aim of this study is to compare, from an environmental point of view, different alternatives for the management of municipal solid waste generated in the town of Castellón de la Plana (Spain). This town currently produces 207 ton of waste per day and the waste management system employed today involves the collection of paper/cardboard, glass and light packaging from materials banks and of rest waste at street-side containers. The proposed alternative scenarios were based on a combination of the following elements: selective collection targets to be accomplished by the year 2015 as specified in the Spanish National Waste Plan (assuming they are reached to an extent of 50% and 100%), different collection models implemented nationally, and diverse treatments of both the separated biodegradable fraction and the rest waste to be disposed of on landfills. This resulted in 24 scenarios, whose environmental behaviour was studied by applying the life cycle assessment methodology. In accordance with the ISO 14040-44 (2006) standard, an inventory model was developed for the following stages of the waste management life cycle: pre-collection (bags and containers), collection, transport, pre-treatment (waste separation) and treatment/disposal (recycling, composting, biogasification+composting, landfill with/without energy recovery). Environmental indicators were obtained for different impact categories, which made it possible to identify the key variables in the waste management system and the scenario that offers the best environmental behaviour. Finally, a sensitivity analysis was used to test some of the assumptions made in the initial life cycle inventory model. PMID:20381331

  8. ATTITUDE TOWARDS THE USE OF LEARNING MANAGEMENT SYSTEM AMONG UNIVERSITY STUDENTS: A Case Study

    Directory of Open Access Journals (Sweden)

    Fuad A. A.TRAYEK

    2013-07-01

    Full Text Available Learning management system (LMS is a learning platform for both full time and distant learning students at the International Islamic University in Malaysia (IIUM. LMS becomes a tool for IIUM to disseminate information and learning resources to the students. The objectives of this study were to Ø investigate students' attitudes toward the use of LMS, Ø to verify the impact of perceived usefulness and perceived ease of use on attitude towards use of learning management system, Ø to examine the differences in attitudes toward the use of LMS between distance learning and full time students. There were 120 (70 full time and 50 distance learning students at the Institute of Education responded for the study. The collected data was analysed using descriptive statistics, t-test and Multiple Regression Analysis (MRA. The results of the study showed that perceived ease of use and perceived usefulness determine students' attitudes toward the use of LMS. However, this study did not find any significant differences between distance learning and full time students. According to the findings the study recommended that the University should continue using LMS because it is useful for both distance learning and full time students. Further suggestions are made to customize and upgrade the LMS suitable for innovative teaching and learning.

  9. A life crisis and its management a case study from north India.

    Science.gov (United States)

    Pfleiderer, B

    1985-10-01

    The behaviour of so called traditional patients has been the topic of anthropological research for the last thirty years. Myths have been and constructed and rejected, one being that patients with chronic and less incapacitating illness see rather traditional healers than allopathic medical treatment. The case study with which we are concerned in this paper is the illness of a young girl who is the age in which she is expected to accept a marriage contract. Since she is obviously not willing to do she adopts an illness behaviour which enables her to postpone all role expectations of her age group. She performs a behaviour which is socially accepted and guarantees all the support from her family which she needs and requires. The paper investigates the causes, reason and development of her spirit possession and relates it to the cultural grammar of the patient's group of reference. The data of this case study were obtained at a Muslim shrine in Gujarat, India.

  10. Health policy and case management.

    Science.gov (United States)

    Mark, D D

    2000-01-01

    The purpose of this article is to analyze the performance of and support for case management using a policy framework in order to increase case managers' awareness of policy making and facilitate successful planning for future policy initiatives. Feldstein's (1996) theory of opposing legislative outcomes indicates that legislation can be viewed on a continuum, ranging from legislation that meets the needs of the public to legislation considered to be in the self-interest of the participants and legislators. The current health care system requires that case managers working for publicly funded health care organizations balance the need for stewardship of U.S. tax dollars and the health care needs of consumers. It is apparent from the literature that case managers are successfully achieving this balance. However, certain conditions should exist that allow for case manager decision-making that promotes effective and efficient utilization of health care resources. Case managers must work within the context of the health care policy environment. Realizing that it is more likely that the conflicts between stewardship and the provision of health care services will continue, case managers' knowledge and influence regarding policy making becomes imperative in order to ensure that these conflicting goals do not become mutually exclusive.

  11. Remote sensing and Geomatics in the service of environment management: case study of eastern Algeria

    Science.gov (United States)

    Arar, Abdelkrim; Chenchouni, Haroun

    In the early 70s, geomatics was referring to the combination of Earth measures with the com-puter science. It is now a crucial tool for decision-making in many areas such as environmental information systems and management of natural hazards. The use of classical statistics led to forget the first time in objects location, supplemented by the cartography, then found in an analysis in terms of residues, the spatial effects. GIS based software applications have been used widely for environment management and analysis studies. The usage of GIS in environmental risk management ranges from simple development of databases/inventory systems, to advanced GIS layers overlay, then to complex spatial decision-making systems for study of the impact of air, water and soil pollutions, ecological imbalance, and natural disasters on the environmental and human receptors. Moreover, as tools of geomatics, the methods of geostatistics and math-ematical morphology, when grouped in spatial statistics, they analyze the information directly in a geocoded structure. In this paper, the use of Geomatics tools (Remote Sensing and GIS) for the execution and spatial analysis of land cover in the eastern Algeria is discussed. This study highlights the advantages and limits of these tools and to know its potential for asses the natural environment. In addition, its aims firstly to create a multi-temporal database on land-cover that revealing different states and dynamics of land use in the study area from satel-lite images of Landsat. On the other hand, it is involved in the integration of GIS by creating a Digital Elevation Model "DEM" to carry out a spatial analysis that allows the assessment of the real surface for each class of land-cover, because without correction, DEM gives only surface of flat area. Moreover, this permits also to evaluate the spatiotemporal evolution and changes in land-cover and/or land-use. Keywords: East Algeria, Geomatics, GIS, land cover, remote sensing, spatial

  12. Dental solid waste characterization and management in Iran: a case study of Sistan and Baluchestan Province.

    Science.gov (United States)

    Bazrafshan, Edris; Mohammadi, Leili; Mostafapour, Ferdos Kord; Moghaddam, Alireza Ansari

    2014-02-01

    The management of dental solid waste continues to be a major challenge, particularly in most healthcare facilities of the developing world. In Iran, few studies on management of dental solid waste and its composition are available. An effort has been made through this study to evaluate the hazardous and infectious status of dental solid waste, keeping in mind its possible role in cross-infection chain. For this study, 123 private dental centres and 36 public dental centres were selected and the composition and generation rate of dental solid waste produced were measured. Dental solid waste was classified to four main categories: (i) domestic-type; (ii) potentially infectious; (iii) chemical and pharmaceutical; and (iv) toxic, which constituted 11.7, 80.3, 6.3, and 1.7%, respectively, of the total. Also, the results indicated that the dental solid waste per patient per day generation rate for total, domestic-type, potentially infectious, chemical and pharmaceutical, and toxic wastes were 169.9, 8.6, 153.3, 11.2, and 3.3 g/patient/d, respectively. Furthermore, the per day generation rates for total, domestic-type, potentially infectious, chemical and pharmaceutical, and toxic wastes were 194.5, 22.6, 156.1, 12.3, and 3.4 kg/d, respectively. According to findings of this study, for best management of dental waste it is suggested that source reduction, separation, reuse, and recycling programmes be implemented and each section of dental waste be collected and disposed of separately and in accordance with related criteria.

  13. Managing global expansion of media products and brands: A case study of FHM

    OpenAIRE

    Doyle, G.

    2006-01-01

    By focusing on the case study of For Him Magazine (FHM)—a magazine that currently sells in 30 editions across 5 continents—this article explores the economics and main managerial challenges associated with global expansion of media products. The success of FHM demonstrates that, to calculate the full returns available from the brand image created by a magazine title, publishers will take into account not only opportunities for domestic and international exploitation of the magazine, but also ...

  14. Managing change in performance measures: a case study on practice and challenges

    OpenAIRE

    Salloum, Mohammed; Myrelid, Andreas

    2012-01-01

    The purpose of this paper is to outline how a large manufacturing organisation handles change in its performance measurement system (PMS) and the challenges associated with it. The empirics presented have been collected through a case study. The findings display that the organisation deploys two processes for handling change, one with the starting point in the business plan and the other within an operational development program. Several challenges are highlighted relating to the IT-system, c...

  15. Managing Returnable Containers Logistics - A Case Study Part I - Physical and Information Flow Analysis

    OpenAIRE

    Maleki, Reza A.; Jonathan Reimche

    2011-01-01

    This case study paper is the result of a project conducted on behalf of a company, hereon referred to as Midwest Assembly and Manufacturing or MAAN. The company's operations include component manufacturing, painting, and assembling products. The company also purchases a relatively large percentage of components and major assemblies that are needed to support final assembly operations. MAAN uses its own returnable containers to transport purchased parts from suppliers. Due to poor tracking of ...

  16. The Non-Sharing of Organizational Culture: A Case Study Examining the Management Perspective

    OpenAIRE

    Sandro Serpa

    2015-01-01

    The degree to which cultural elements are shared by members of an organization is a commonly discussed topic in organizational culture. This research contributes to that discussion by analyzing elements that shape the concrete situations of cultural non-sharing or even conflict, diachronically examining a social and educational organization. A case study of a shelter organization for unprotected children and young female boarders was conducted by examining the organization’s archival document...

  17. Eutrophication of Shallow Lakes: Modeling and Management. The Lake Balaton Case Study

    OpenAIRE

    Somlyody, L.; Herodek, S.; Fischer, J

    1983-01-01

    The phenomenon of eutrophication is more irregular in character and less satisfactorily understood for shallow water bodies than for deep lakes. Research, initiated by IIASA, focussed of Lake Balaton, Hungary, as the subject of a case study. Three main considerations promoted the selection of Lake Balaton: 1) a large amount of data was available, due to Hungarian research activities; 2) the lake possesses the "typical" properties of shallow lakes; and 3) serious economic interests are associ...

  18. The Study of Relationship Between Work Teams and Favoring Knowledge Management (Case: Bank Keshavarzi

    Directory of Open Access Journals (Sweden)

    Hamze Jamshidi Kohsari

    2011-03-01

    Full Text Available Knowledge management is a process that has been recently generated as an activity which isvery important in the dynamic environment, and in the competitive scene. We believe that KM is aprocess which its organizational knowledge is created from the individual knowledge of themembers of the organization. The relevant studies have indicated that organizing based on workteams could be considered a way to create the appropriate context for KM. However, thisorganizing based on work teams is not enough; it only has the necessary characteristics of the workteams that favor KM. Moreover, based on studies done, we distinguish which characteristics ofwork teams favor the KM process in its different phases (i.e. creation, transfer and integration. Inthis study, we conducted multiple regression and analysis of variance.Complementary skills (H2 and a climate of trust (H3 in work teams were more importantfactors that favor the management of organizational knowledge.This research is based on the Zarraga and Perez studies in 2006.

  19. Managing Indigenous Minority Groups in the Tourism Industry: An Exploratory Case Study in Southern Laos

    Directory of Open Access Journals (Sweden)

    Kuwahara Hiroshi

    2014-01-01

    Full Text Available Tourism-based employment has been promoted for reducing poverty in the least developed countries (LDCs. However, for employing the poor sustainably, particularly, indigenous minority groups, management has to cope with the socioeconomic disadvantages in these environments. This study aims to explore the challenges and practical strategies for human resource management (HRM of indigenous minority groups in the tourism sectors of LDCs; specifically, those identified as “best practice” in southern Laos. Semi-structured interviews were conducted with the managing director of the project regarding training, compatibility with family life, benefits and incentives, and leadership and teamwork. A qualitative analysis was applied to the interview data and hypothetical HRM strategies were derived. Then, to examine the validity of these strategies within the project, semi-structured interviews were conducted with a half of the employees. The results suggest significance for the following HRM strategies: a social orientation toward tourism industry hygiene standards; a flexible leave system that allows employees to participate in family events and family-operated farming; and nonfinancial benefits such as food, clothing, and housing.

  20. Management of groundwater in urban centers: A case study; Greater Dammam Metropolitan Area

    International Nuclear Information System (INIS)

    Effective management of groundwater resources in urban centers of arid regions is vital for sustainable development and groundwater protection especially with rapid growth of water demands under water stress conditions. Greater Dammam Metropolitan Area is a good example of rapid growing urban center due to comprehensive development and population growth. The water demand has increased by many times during the last three decades. Groundwater from local aquifers namely Dammam and Umm Er Radhuma, supplies more than 85% of the total water demands. The aquifers have been subjected to extensive and increasing groundwater pumping especially during last three decades. Negative impacts such as significant decline in water levels have been experienced in the area. A new groundwater management scheme in terms of improving the long-term water pumping policies is required for protection of the aquifers groundwater productivity. A special numerical simulation model of the multi-aquifer system including Dammam and Umm Er Radhuma aquifers has been developed to assess the behavior of the aquifer system under long term water stresses in Dammam Metropolitan Area. The developed numerical simulation model has been utilized to predict the responses of the aquifer system in terms of decline in terms of water level under different pumping schemes from the two aquifers during the next 30 years. The model results have postulated the importance of Umm Er Radhuma (UER) aquifer as a major water supply source to Dammam Metropolitan Area, as well as potential recharge source of more than 30% of the total water pumped from Dammam aquifer. These findings have been utilized in improving present and future groundwater management and conservation for the study area. Similar techniques can be used to improve the groundwater management in other parts of the country as well as other arid regions. (author)

  1. Genomic analysis for managing small and endangered populations: A case study in Tyrol Grey cattle

    Directory of Open Access Journals (Sweden)

    Gábor eMészáros

    2015-05-01

    Full Text Available Analysis of genomic data is increasingly becoming part of the livestock industry. Therefore the routine collection of genomic information would be an invaluable resource for management of breeding programs in small, endangered populations. The objectives of this project were to analyse 1. linkage disequlibrium decay and the effective population size; 2. Inbreeding level and effective population size (NeROH based on runs of homozygosity (ROH; 3. Prediction of genomic breeding values (GEBV within and across breeds. In addition, the use of genomic information for breed management is discussed. The study was based on all available genotypes of Tyrol Grey AI bulls. ROHs were derived based on regions covering at least 4 Mb, 8 Mb and 16 Mb regions, with the corresponding mean inbreeding coefficients 4.0%, 2.9% and 1.6%, respectively. The NeROH was 125 (NeROH>16Mb, 186 (NeROH>8Mb and 370 (NeROH>4Mb, indicating strict avoidance of close inbreeding in the population.The genomic selection was developed for and is working well in large breeds. Contrary to the expectations, the accuracy of GEBVs with very small within breed reference populations were very high, between 0.13-0.91 and 0.12-0.63, when EBVs and dEBVs were used as pseudo-phenotypes, respectively. Subsequent analyses confirmed the high accuracies being heavily influenced by parent averages. Multi-breed and across breed reference sets gave inconsistent and lower accuracies. Genomic information may have a crucial role in management of small breeds. It allows to assess relatedness between individuals, trends in inbreeding and to take decisions accordingly. These decisions would be based on the real genome architecture, rather than conventional pedigree information, which can be missing or incomplete. We strongly suggest the routine genotyping of all individuals that belong to a small breed in order to facilitate the effective management of endangered livestock populations.

  2. Disaster management in flash floods in Leh (Ladakh: A case study

    Directory of Open Access Journals (Sweden)

    Preeti Gupta

    2012-01-01

    Full Text Available Background: On August 6, 2010, in the dark of the midnight, there were flash floods due to cloud burst in Leh in Ladakh region of North India. It rained 14 inches in 2 hours, causing loss of human life and destruction. The civil hospital of Leh was badly damaged and rendered dysfunctional. Search and rescue operations were launched by the Indian Army immediately after the disaster. The injured and the dead were shifted to Army Hospital, Leh, and mass casualty management was started by the army doctors while relief work was mounted by the army and civil administration. Objective: The present study was done to document disaster management strategies and approaches and to assesses the impact of flash floods on human lives, health hazards, and future implications of a natural disaster. Materials and Methods: The approach used was both quantitative as well as qualitative. It included data collection from the primary sources of the district collectorate, interviews with the district civil administration, health officials, and army officials who organized rescue operations, restoration of communication and transport, mass casualty management, and informal discussions with local residents. Results: 234 persons died and over 800 were reported missing. Almost half of the people who died were local residents (49.6% and foreigners (10.2%. Age-wise analysis of the deaths shows that the majority of deaths were reported in the age group of 25-50 years, accounting for 44.4% of deaths, followed by the 11-25-year age group with 22.2% deaths. The gender analysis showed that 61.5% were males and 38.5% were females. A further analysis showed that more females died in the age groups <10 years and ≥50 years. Conclusions: Disaster preparedness is critical, particularly in natural disasters. The Army′s immediate search, rescue, and relief operations and mass casualty management effectively and efficiently mitigated the impact of flash floods, and restored normal

  3. A multi-site, randomized study of strengths-based case management with substance-abusing parolees.

    Science.gov (United States)

    Prendergast, Michael; Frisman, Linda; Sacks, Joann Y; Staton-Tindall, Michele; Greenwell, Lisa; Lin, Hsiu-Ju; Cartier, Jerry

    2011-09-01

    OBJECTIVES: To test whether strengths-based case management provided during an inmate's transition from incarceration to the community increases participation in community substance abuse treatment, enhances access to needed social services, and improves drug use, crime, and HIV risk outcomes. METHODS: In a multi-site trial, inmates (men and women) in four states (n = 812) were randomly assigned (within site) to receive either Transitional Case Management (TCM group), based on strengths-based principles, or standard parole services (SR group). Data were collected at baseline and at 3 and 9 months following release from prison. Analyses compared the two groups with respect to services received and to drug use, crime, and HIV risk behavior outcomes. RESULTS: There were no significant differences between parolees in the TCM group and the SR group on outcomes related to participation in drug abuse treatment, receipt of social services, or drug use, crime, and HIV risk behaviors. For specific services (e.g., residential treatment, mental health), although significant differences were found for length of participation or for number of visits, the number of participants in these services was small and the direction of effect was not consistent. CONCLUSION: In contrast to positive findings in earlier studies of strengths-based case management with mental-health and drug-abuse clients, this study found that case management did not improve treatment participation or behavioral outcomes for parolees with drug problems. The discussion includes possible reasons for the findings and suggestions for modifications to the intervention that could be addressed in future research. PMID:21949490

  4. Spatial Misfit in Participatory River Basin Management: Effects on Social Learning, a Comparative Analysis of German and French Case Studies

    Directory of Open Access Journals (Sweden)

    Bernhard Barraqué

    2008-06-01

    Full Text Available With the introduction of river basin management, as prescribed by the European Water Framework Directive (WFD, participatory structures are frequently introduced at the hydrological scale without fully adapting them to the decision-making structure. This results in parallel structures and spatial misfits within the institutional settings of river basin governance systems. By analyzing French and German case studies, we show how social learning (SL is impeded by such misfits. We also demonstrate that river basin-scale institutions or actors that link parallel structures are essential for promoting river basins as management entities, and for encouraging SL between actors at the river basin scale. In the multi-scale, multi-level settings of river basin governance, it is difficult to fully exclude spatial misfits. Thus, it is important to take our insights into account in the current transition of water management from the administrative to the hydrological scale to get the greatest benefit from SL processes.

  5. The Need for Knowledge Management in the Malaysian Film Industry: A Case Study

    OpenAIRE

    Vimala Perumal; Peter Charles Woods

    2007-01-01

    This paper reports a case study on how knowledge is transferred through a film project and how it has been utilised. Prior literature and knowledge transfer theory is used to review the studied project and to draw recommendations on how best to utilise knowledge as well as to create an awareness on the importance of knowledge transfer in a film project. In order to gain the insight into the realm of the transfer of knowledge in the film industry, a project entitled Chemman Chaalai and produce...

  6. Adaptive Ecosystem Management in the Pacific Northwest: a Case Study from Coastal Oregon

    OpenAIRE

    Andrew N Gray

    2000-01-01

    Adaptive ecosystem management has been adopted as a goal for decision making by several of the land management and regulatory agencies of the U.S. government. One of the first attempts to implement ecosystem management was undertaken on the federally managed forests of the Pacific Northwest in 1994. In addition to a network of reserve areas intended to restore habitat for late-successional terrestrial and aquatic species, "adaptive management areas" (AMAs) were established. These AM...

  7. Information security risk management for computerized health information systems in hospitals: a case study of Iran

    OpenAIRE

    Zarei J; Sadoughi F

    2016-01-01

    Javad Zarei,1 Farahnaz Sadoughi2 1Health Information Management, Health Management and Economics Research Center, School of Health Management and Information Science, Iran University of Medical Sciences, Tehran, Islamic Republic of Iran, 2Health Information Management Department, School of Health Management and Information Science, Iran University of Medical Sciences, Tehran, Islamic Republic of Iran Background: In recent years, hospitals in Iran – similar to those in other...

  8. To PMO or not to PMO : a project management office case study for flight operations

    OpenAIRE

    Jónína Kristín Snorradóttir 1973

    2014-01-01

    The purpose of this paper is to examine the value of establishing a project management office within a Flight Operations Division, FOD. The knowledge and use of project management methodology is examined and expectations of managers towards establishing a new PMO is evaluated. Information gathering in the research involved quantitative and qualitative methods, through semi-structured interviews and questionnaires. The results show that Departments’ managers are using varied project manage...

  9. Application of MFA as a decision support tool for waste management in small municipalities--case study of Serbia.

    Science.gov (United States)

    Stanisavljevic, Nemanja; Vujovic, Svjetlana; Zivancev, Miodrag; Batinic, Bojan; Tot, Bojana; Ubavin, Dejan

    2015-06-01

    In this paper, attention is shifted from larger cities and regions to the important role of small municipalities in large-scale capacity waste management systems. The motivation of this analysis is to understand how small municipalities can be prepared for future inclusion in regional waste management. For the first time, solutions that include integrated treatment of municipal, agricultural, and industrial waste generated by small-scale municipalities are developed and assessed. For this purpose, five small Serbian municipalities with populations up to 30,000 inhabitants were chosen as case studies. The methodology integrates field data with material flow analysis (MFA) to analyze and evaluate future scenarios. A set of indicators which reflect the goals of waste management, including the total costs, was chosen for scenario comparison and evaluation. It was found that delivering generated waste to regional waste management centers can result in the most affordable environmental benefits for the representative municipalities. More advanced solutions, which include composting and joint treatment of municipal, agricultural, and industrial waste, can contribute to reaching waste management goals, but are more costly (217% and 652% comparing to delivering generated waste to regions). These results can be regarded as a representative for similar municipalities and can serve to support pre-planning decisions in other countries with problems in establishing regional waste management systems. PMID:26060233

  10. A Rare Case of Endolymphatic Sac Tumour: Clinicopathologic Study and Surgical Management

    Directory of Open Access Journals (Sweden)

    Emanuele Ferri

    2014-01-01

    Full Text Available Objective. Endolymphatic sac tumor (ELST is a rare neoplasm arising from the intrapetrous portion of the endolymphatic sac, either isolated or in association with the von Hippel-Lindau disease. We report a sporadic case of ELST with an overview of the literature and a discussion of clinic-radiological, histopathologic, and surgical findings. Case Report. A young woman presented with a progressive hearing loss in the left ear. Otoscopy showed a reddish, bleeding hypotympanic mass. CT demonstrated an expansile lytic mastoid lesion extending to the middle ear, with bone erosion. MRI confirmed a lesion of increased signal on T1-weighted sequences. The patient underwent a canal wall-down tympanoplasty with complete removal of the tumor. Histopathology was consistent with a papillary ELST. Immunohistochemistry was positive for cytokeratin and chromogranin A. Conclusion. This paper highlights the rarity of ELST, the need for an accurate neuroradiological and immunohistochemical study at the early stages, and the timeliness of surgical treatment.

  11. Information as a tool for management decision making: a case study of Singapore

    Directory of Open Access Journals (Sweden)

    2001-01-01

    Full Text Available The main objective of this study was to develop an understanding of how Singapore's managers behave as information users and determine if their behavioural patterns are similar to their counterparts in other countries (as disclosed in the literature or if it differs, in what ways. A total of 369 questionnaires were mailed to individual members of Singapore's Institute of Management. Only twenty members responded. The main focus of the survey was the relative uses of the different types of information sources. The survey also touched briefly on the relative importance of domains, and the correlation between hierarchical and functional levels. Results indicated that the types of information considered very important for decision making included Competitor Trends followed by Regional Economic Trends. Types of information considered important included Business news followed by Political, Social, and Supplier trends, Regulatory information, Use of Information Technology, Demographic Trends and New Management methods. Sources given a very high preference rating were Personal Contact for Competitor Trends and the use of Government Publications for obtaining regulatory information. Respondents also preferred use of Government Publications for Local Economic information and the use of Newspapers for Political Trends and Business News. Internal computer printouts were used for forecasting information and company performance. Subordinate managers were referred to for information on the use of technology, Forecasting, and Company Performance. Because the Company Library provided access to newspapers (very high usage and business news, information about Political Trends, International and Local Economic Information and Competitor Trends were associated with it. However, the Company Library was perceived as a storage facility rather than a dynamic information resource. Local libraries were also used for Regional and International Economic information. Radio

  12. The relationship between corporate identity management constructs and relationship management constructs: a case study of the North–West University

    OpenAIRE

    10223738 - Holtzhausen, Lida; L. Fourie

    2013-01-01

    This article investigates the relationship between corporate identity-management constructs and the quality of employer-employee relationships at the North-West University. Internal stakeholders such as employees are not so much concerned about how the organisation is visually represented as about the behavioural aspects of the organisation. Companies are continually finding themselves in positions where they are encouraged to manage their corporate identities with a view to managing their...

  13. Implementation of the affordable care act: a case study of a service line co-management company.

    Science.gov (United States)

    Lanese, Bethany

    2016-09-19

    Purpose The purpose of this paper is to test and measure the outcome of a community hospital in implementing the Affordable Care Act (ACA) through a co-management arrangement. RQ1: do the benefits of a co-management arrangement outweigh the costs? RQ2: does physician alignment aid in the effective implementation of the ACA directives set for hospitals? Design/methodology/approach A case study of a 350-bed non-profit community hospital co-management company. The quantitative data are eight quarters of quality metrics prior and eight quarters post establishment of the co-management company. The quality metrics are all based on standardized national requirements from the Joint Commission and Centers for Medicare and Medicaid Services guidelines. These measures directly impact the quality initiatives under the ACA that are applicable to all healthcare facilities. Qualitative data include survey results from hospital employees of the perceived effectiveness of the co-management company. A paired samples difference of means t-test was conducted to compare the timeframe before co-management and post co-management. Findings The findings indicate that the benefits of a co-management arrangement do outweigh the costs for both the physicians and the hospital ( RQ1). The physicians benefit through actual dollar payout, but also with improved communication and greater input in running the service line. The hospital benefits from reduced cost - or reduced penalties under the ACA - as well as better communication and greater physician involvement in administration of the service line. RQ2: does physician alignment aid in the effective implementation of the ACA directives set for hospitals? The hospital improved in every quality metric under the co-management company. A paired sample difference of means t-test showed a statistically significant improvement in five of the six quality metrics in the study. Originality/value Previous research indicates the potential effectiveness of

  14. Implementation of the affordable care act: a case study of a service line co-management company.

    Science.gov (United States)

    Lanese, Bethany

    2016-09-19

    Purpose The purpose of this paper is to test and measure the outcome of a community hospital in implementing the Affordable Care Act (ACA) through a co-management arrangement. RQ1: do the benefits of a co-management arrangement outweigh the costs? RQ2: does physician alignment aid in the effective implementation of the ACA directives set for hospitals? Design/methodology/approach A case study of a 350-bed non-profit community hospital co-management company. The quantitative data are eight quarters of quality metrics prior and eight quarters post establishment of the co-management company. The quality metrics are all based on standardized national requirements from the Joint Commission and Centers for Medicare and Medicaid Services guidelines. These measures directly impact the quality initiatives under the ACA that are applicable to all healthcare facilities. Qualitative data include survey results from hospital employees of the perceived effectiveness of the co-management company. A paired samples difference of means t-test was conducted to compare the timeframe before co-management and post co-management. Findings The findings indicate that the benefits of a co-management arrangement do outweigh the costs for both the physicians and the hospital ( RQ1). The physicians benefit through actual dollar payout, but also with improved communication and greater input in running the service line. The hospital benefits from reduced cost - or reduced penalties under the ACA - as well as better communication and greater physician involvement in administration of the service line. RQ2: does physician alignment aid in the effective implementation of the ACA directives set for hospitals? The hospital improved in every quality metric under the co-management company. A paired sample difference of means t-test showed a statistically significant improvement in five of the six quality metrics in the study. Originality/value Previous research indicates the potential effectiveness of

  15. Flood Risk Management in Remote and Impoverished Areas—A Case Study of Onaville, Haiti

    Directory of Open Access Journals (Sweden)

    Valentin Heimhuber

    2015-07-01

    Full Text Available In this study, geographic information system (GIS-based hydrologic and hydraulic modeling was used to perform a flood risk assessment for Onaville, which is a fairly new, rapidly growing informal settlement that is exposed to dangerous flash-flood events. Since records of historic floods did not exist for the study area, design storms with a variety of significant average return intervals (ARIs were derived from intensity-duration-frequency (IDF curves and transformed into design floods via rainfall-runoff modeling in hydrologic engineering center’s hydrologic modeling system (HEC-HMS. The hydraulic modeling software hydrologic engineering center’s river analysis system (HEC-RAS was used to perform one-dimensional, unsteady-flow simulations of the design floods in the Ravine Lan Couline, which is the major drainage channel of the area. Topographic data comprised a 12 m spatial resolution TanDEM-X digital elevation model (DEM and a 30 cm spatial resolution DEM created with mapping drones. The flow simulations revealed that large areas of the settlement are currently exposed to flood hazard. The results of the hydrologic and hydraulic modeling were incorporated into a flood hazard map which formed the basis for flood risk management. We present a grassroots approach for preventive flood risk management on a community level, which comprises the elaboration of a neighborhood contingency plan and a flood risk awareness campaign together with representatives of the local community of Onaville.

  16. Nurturing a service orientated paradigm of management within a traditionally manufacturing enterprise: A South African case study

    Directory of Open Access Journals (Sweden)

    Richard Weeks

    2011-12-01

    Full Text Available Purpose: The purpose of this paper is to analyse and draw a correlation between service science theory and practice as it relates to the complexity of engendering a services orientated paradigm of management within a traditionally manufacturing enterprise. It is suggested that the traditional manufacturing paradigm is founded on scientific management principles whereas that of service science is far more multidisciplinary and complex in nature. It would seem that the service science paradigm is directed at co-creational value in contrast to a transactional paradigm of management that form the foundation of the manufacturing era. Problem investigated: With the emergence of an essentially services orientated global economy, manufacturing enterprises are increasing adding a range of services to the value offerings they make available to clients. The first part of this paper constitutes a literature study directed at gaining a theoretical understanding and insight into the underlying principles of management involved in moving from an essentially manufacturing management setting to one that incorporates services and in some instances where services assume the dominant paradigm of management. The second part of the paper attempts to correlate the theoretical insights gain from the literature study with relation to that of practice by means of a case study undertaken at a South African manufacturing enterprise that has implemented a servitization strategy. Methodology: A multidisciplinary literature review and analysis is undertaken to gain an insight of contemporary management theory and practice, as it relates to servitization or the transition from an essentially manufacturing to a services inclusive operational setting. With the insights gained from the literature research serving as a source of information and reference a case study was undertaken at a South African enterprise to determine if a correlation exists between theory as expressed in

  17. A Case Study of Risk Informed Asset Management (RIAM) for Nuclear Power Plant

    International Nuclear Information System (INIS)

    Recently, the concern for Nuclear Asset Management (NAM) is increasing in nuclear industry. Asset Management is management of the financial assets of a company in order to maximize return. However, asset management in the nuclear industry is needed for coincidental consideration of nuclear safety and risk. Over fast several years, efforts for development of safety concerned and financial asset maximizing method, process and tools have been continued internationally. Risk Informed Asset Management (RIAM) is a methodology, process, and (eventually) software tool by which analyst review historical performance and develop predictive logic models and data analyses to provide plant manager and company decision-makers critical quantitative performance indicators

  18. Case management in oncology rehabilitation (CAMON: The effect of case management on the quality of life in patients with cancer after one year of ambulant rehabilitation. A study protocol for a randomized controlled clinical trial in oncology rehabilitation

    Directory of Open Access Journals (Sweden)

    Bardheci Katarina

    2011-04-01

    Full Text Available Abstract Background Cancer diseases and their therapies have negative effects on the quality of life. The aim of this study is to assess the effectiveness of case management in a sample of oncological outpatients with the intent of rehabilitation after cancer treatment. Case management wants to support the complex information needs of the patients in addition to the segmented structure of the health care system. Emphasis is put on support for self-management in order to enhance health - conscious behaviour, learning to deal with the burden of the illness and providing the opportunity for regular contacts with care providers. We present a study protocol to investigate the efficacy of a case management in patients following oncology rehabilitation after cancer treatment. Methods The trial is a multicentre, two-arm randomised controlled study. Patients are randomised parallel in either 'usual care' plus case management or 'usual care' alone. Patients with all types of cancer can be included in the study, if they have completed the therapy with chemo- and/or radiotherapy/surgery with curative intention and are expected to have a survival time >1 year. To determine the health-related quality of life the general questionnaire FACT G is used. The direct correlation between self-management and perceived self-efficacy is measured with the Jerusalem & Schwarzer questionnaire. Patients satisfaction with the care received is measured using the Patient Assessment of Chronic Illness Care 5 As (PACIC-5A. Data are collected at the beginning of the trial and after 3, 6 and 12 months. The power analysis revealed a sample size of 102 patients. The recruitment of the centres began in 2009. The inclusion of patients began in May 2010. Discussion Case management has proved to be effective regarding quality of life of patients with chronic diseases. When it comes to oncology, case management is mainly used in cancer treatment, but it is not yet common in the

  19. Sustainability assessment and comparison of waste management systems: The Cities of Sofia and Niš case studies.

    Science.gov (United States)

    Milutinović, Biljana; Stefanović, Gordana; Kyoseva, Vanya; Yordanova, Dilyana; Dombalov, Ivan

    2016-09-01

    Sustainability assessment of a waste management system is a very complex problem for numerous reasons. Firstly, it is a problem of environmental assessment, economic viability and social acceptability, and also a choice of the most practical waste treatment technique, taking into account all the specific areas in which a waste management system is implemented. For these reasons, among others, it is very important to benchmark, cooperate and exchange experiences in areas with similar characteristics. In this study, a comparison of waste management scenarios in the Cities of Niš and Sofia was performed. Based on the amount and composition of municipal solid waste, and taking into account local specifics (economic conditions, social acceptance, etc.), different scenarios were developed: landfilling without energy recovery, landfilling with energy recovery, mechanical-biological treatment, anaerobic digestion with biogas utilization and incineration with energy recovery. Scenario ranking was done using multi-criteria analysis and 12 indicators were chosen as the criteria. The obtained results show that the most sustainable scenario in both case studies is the mechanical-biological treatment (recycling, composting and Refuse Derived Fuel production). Having in mind that this scenario is the current waste management system in Sofia, these results can help decision-makers in the City of Niš in choosing a successful and sustainable waste management system. PMID:27357562

  20. Sustainability assessment and comparison of waste management systems: The Cities of Sofia and Niš case studies.

    Science.gov (United States)

    Milutinović, Biljana; Stefanović, Gordana; Kyoseva, Vanya; Yordanova, Dilyana; Dombalov, Ivan

    2016-09-01

    Sustainability assessment of a waste management system is a very complex problem for numerous reasons. Firstly, it is a problem of environmental assessment, economic viability and social acceptability, and also a choice of the most practical waste treatment technique, taking into account all the specific areas in which a waste management system is implemented. For these reasons, among others, it is very important to benchmark, cooperate and exchange experiences in areas with similar characteristics. In this study, a comparison of waste management scenarios in the Cities of Niš and Sofia was performed. Based on the amount and composition of municipal solid waste, and taking into account local specifics (economic conditions, social acceptance, etc.), different scenarios were developed: landfilling without energy recovery, landfilling with energy recovery, mechanical-biological treatment, anaerobic digestion with biogas utilization and incineration with energy recovery. Scenario ranking was done using multi-criteria analysis and 12 indicators were chosen as the criteria. The obtained results show that the most sustainable scenario in both case studies is the mechanical-biological treatment (recycling, composting and Refuse Derived Fuel production). Having in mind that this scenario is the current waste management system in Sofia, these results can help decision-makers in the City of Niš in choosing a successful and sustainable waste management system.

  1. A value case methodology to enable a transition towards generative health management a case study from the Netherlands

    NARCIS (Netherlands)

    Scheppingen, A. van; Baken, N.; Zwetsloot, G.; Bos, E.; Berkers, F.

    2013-01-01

    Purpose – Health is a main resource for human functioning. Embedding generative health management within organisations, therefore, is useful for health and productivity reasons. Generative health management requires a change in the thinking and actions of all stakeholders, and should be regarded as

  2. Investigating the effect of information technology on strategic management: A case study of after sale services

    Directory of Open Access Journals (Sweden)

    Majid Farnia

    2013-12-01

    Full Text Available Information technology plays essential role on the success of organizations; it eases the access on information, reduces time on reaching the necessary information and builds a better communication among different groups of an organization. This paper performed an empirical investigation to find the effects of information technology on strategic management in one of Iranian automakers in after sales services in Iranian auto industry. The proposed study designed questionnaire and distributed among some experts and using t-student test examined the effect of information technology on various factors. The study design a questionnaire in Likert scale and distributes it among some experts and using some statistical observation measures the effects of information technology on various factors. The results have confirmed that information technology influenced on strategy execution and control policy.

  3. Factors affecting productivity and the role of customer relationship management: A case study of home appliance manufacturing

    Directory of Open Access Journals (Sweden)

    Saeed Mirzamohammadi

    2012-01-01

    Full Text Available In today's competitive world, productivity- as a core source of production - is the most important target of the organization. Experimental studies in developed industrial countries prove that productivity improvements resulted from development of management systems play a more important role in production than physical increases in labor and capital factors. This paper, while focusing on productivity from a CRM perspective, employs a European Organizational Excellence Model framework to identify factors affecting productivity and the role of CRM systems. We perform an empirical study for a case study of home appliance manufacturing and using a questionnaire computed present status and compared with desired status of CRM components such as customer leadership, strategy, skill and motivation of labor work, effective use of information technology and process management.

  4. A study on relationship between knowledge management and organizational culture based on Denison model: A case study of PVC industry

    Directory of Open Access Journals (Sweden)

    Mehrdad Oroei

    Full Text Available Knowledge plays an essential role on creating value added business units in today’s competitive environment. In this paper, we perform a study to investigate the relationship between knowledge management and organization culture in an Iranian PVC industry. The proposed study selects a sample of 65 people and distributes a questionnaire among them. The study investigates the relationship between knowledge management and four organizational cultures’ components including mission, consistency, involvement and adaptability. Using Denison model and implementation of Pearson correlation ratio as well as stepwise regression techniques, we analyze four hypotheses of the survey. The results of the study confirm that there are strong relationships between knowledge management from one side and mission, consistency, involvement and adaptability.

  5. A study on relationship between conflict management styles and organizational agility: A case study of Ilam state University, Iran

    Directory of Open Access Journals (Sweden)

    Ardeshir Shiri

    2014-01-01

    Full Text Available The aim of present study is to explore the relationship between various styles of conflict management and organizational agility in Ilam state university. The study is quantitative one, having developmental orientation and comparative approach, which applies the strategy of survey research with an aim of exploration and description. It is implemented as single point and utilizes questionnaire as data collecting tool. The population and sample of the study include 425 and 205 individuals, respectively. The sample size is determined through Cochran’s formula and random sampling method has been used for sampling. In order to perform the data analysis, descriptive and inferential statistics as well as Spearman and Kendall test in SPSS were utilized. The results of the study reveal that there was a positive and significant relationship among four styles of conflict management (avoiding, forcing, compromising, and yielding, however there was no significant relationship between integrating conflict management and organizational agility.

  6. Administrators in Action--Managing Public Monies and Processing Emotion in School Activities: A Teaching Case Study

    Science.gov (United States)

    Tenuto, Penny L.; Gardiner, Mary E.; Yamamoto, Julie K.

    2015-01-01

    This teaching case describes school administrators in action performing day-to-day leadership tasks, managing public funds in school activities, and interacting with others appropriately. The case focuses on administrative challenges in handling and managing school activity funds. A method for processing emotion is discussed to assist…

  7. Flood Management and Protection from the Social Point of View: Case Study from Ukraine

    Science.gov (United States)

    Manukalo, V.; Gerasymenko, H.

    2012-12-01

    to their regions of residence (low- or high- flood risk areas, cities or villages), education level; c) a lot of peoples don't know distribution of duties between governmental bodies on central and local levels in the field of flood management and protection; d) the most of peoples don't know which Ukrainian governmental bodies are responsible for the elaboration of National adaptation strategy to the expected climate change; e) many recipient estimate as inefficient activities of Ukrainian authorities on local, national and international levels as well as a public participation in the flood management and protection policy. The results of this study have been rather unexpected for Ukrainian central and local governmental bodies responsible for flood management and protection policies. This underlines the importance of having the alternative flood risk management and protection policies studied not only from aspects of technical and economic rational, but also from that of social acceptability, before any decision is made. Practical Application Results of study have been used in preparation of: a) the State Program on the protection against floods in the Dniester, Prut and Siret river basins; b) of the "National Action Plan for Adaptation to Climate Change for period 2011-2015".

  8. Talent Management - Case Study on Determining the Collective Pool of Talent

    Directory of Open Access Journals (Sweden)

    Mirabela-Constanta MATEI

    2012-11-01

    Full Text Available Our paper focuses on the importance of attracting and retaining talent in a company. Attracting talent refers not only to the selection of talented employees from outside the company, but also to their identification among existing employees by determining and developing the collective pool of talent. The aim of our paper is to get a better view on how companies understand, attract and retain talent. To achieve this aim, we first reviewed the literature in the field of interest and then conducted a case study on determining the collective pool of talent within a medium size company from Bihor County. Results are discussed.

  9. Fifteen Weddings and a Funeral: Case Studies and Resilience-based Management

    Directory of Open Access Journals (Sweden)

    Ann P. Kinzig

    2006-06-01

    Full Text Available “Resilience theory” is a systematic methodology for understanding the dynamics of coupled social-ecological systems (SESs. Its ongoing development requires that resilience theory be confronted with case studies to assess its capacity to help understand and develop policy for SESs. This paper synthesizes the findings from several papers in the special feature "Exploring Resilience in Social-Ecological Systems" that do just this. It then highlights key challenges facing resilience as a theory for understanding SESs and provides some avenues for future research.

  10. Problems in Knowledge Management: A Case Study of a Knowledge-Intensive Company

    NARCIS (Netherlands)

    Zolingen, van S.J.; Streumer, J.N.; Stooker, M.

    2001-01-01

    Knowledge management has become an important tool in staying ahead in the competition between companies. In this article five different phases of the knowledge management process are distinguished: acquiring knowledge, codifying knowledge, disseminating knowledge, developing knowledge and applying k

  11. EVOLUTION OF THE FOREST MANAGEMENT PHILOSOPHY IN TURKEY: A CASE STUDY OF ARTVIN PLANNING UNIT

    OpenAIRE

    Yolasığmaz, Hacı Ahmet; BAŞKENT, Emin Zeki; Çakır, Günay

    2011-01-01

    Forest management plans were firstly prepared and implemented in Turkey between 1963 and 1973. All forests in Turkey have been managed with timber oriented forest management philosophy; however, there have been some developments about inventory and silviculture techniques for approximately 40 years. Last decade, Turkey participated in Convention of Biological Diversity in Rio (1992) and included in both Pan – European and Near East Region Conventions. Nowadays, Turkish forest management...

  12. Comparison based on environmental effects of nitrogen management techniques in a manure digestate case study.

    Science.gov (United States)

    Paccanelli, Nicola; Teli, Aronne; Scaglione, Davide; Insabato, Gabriele; Casula, Alessandro

    2015-01-01

    Due to climate issues and favourable energy market, biogas is spreading as a manure management technique. Digestate is rich in nutrient and has to be handled in order to respect the 'nitrate directive' that limits nitrogen field application in areas defined as vulnerable. In this study, we compared different nitrogen management scenarios: a non-treatment option, a biological short-cut nitrification, a complete autotrophic process (anammox) and ammonia stripping from membrane filtration concentrate. The environmental effect comparison was obtained with 'Cross media effects analysis' and life cycle assessment (LCA). The results were different in some aspects, especially the impacts on eutrophication. According to cross media, the best process is DENO 2, while LCA shows similar impacts for all techniques and the best solution would be the no-treatment option. The main reason to adopt a digestate treatment technique is the lack of area for a correct disposal. If LCA eutrophication results are multiplied with the hectares necessary for each technology, a result similar to that of cross media is obtained. PMID:26020425

  13. Combining Climate Scenarios and Risk Management Approach—A Finnish Case Study

    Directory of Open Access Journals (Sweden)

    Riitta Molarius

    2015-11-01

    Full Text Available Climate change impacts on nature and the environment have been widely discussed and studied. Traditionally, a company’s continuity management is based on risk analysis. There are also attempts to implement scenario-based methods in the risk management procedures of companies. For industrial decision makers, it is vital to acknowledge the impacts of climate change with regards to their adaptation strategies. However, a scenario-based approach is not always the most effective way to analyze these risks. This paper investigates the integration of scenario and risk-based methods for a company’s adaptation planning. It considers the uncertainties of the climate change scenarios and the recognized risks as well as suitable adaptation strategies. The paper presents the results of climate risk analysis prepared for two Finnish hydropower plants. The introduced method was first piloted in 2008 and then again in 2015. The update of the analysis pointed out that at the company level, the climate risks and other risks originating from governmental or political decisions form an intertwined wholeness where the origin of the risk is difficult to outline. It seems that, from the business point of view, the main adaptation strategies suggested by the integrated risk and scenarios approach are those that support buying “safety margins” in new investments and reducing decision time horizons. Both of these adaptation strategies provide an advantage in the circumstances where also political decisions and societal changes have a great effect on decision making.

  14. The Implementation of a Positive Behaviour Management Programme in a Primary Classroom: A Case Study.

    Science.gov (United States)

    Atherley, Carole

    1990-01-01

    Positive behavior management has been recommended as a more acceptable form of classroom management than traditional behavioral modification. This paper discusses the application of stimulus and contingency control methods (positive behavior management) to elicit more socially and academically acceptable behavior from elementary school children.…

  15. Strategic Planning for Electronic Resources Management: A Case Study at Gustavus Adolphus College

    Science.gov (United States)

    Hulseberg, Anna; Monson, Sarah

    2009-01-01

    Electronic resources, the tools we use to manage them, and the needs and expectations of our users are constantly evolving; at the same time, the roles, responsibilities, and workflow of the library staff who manage e-resources are also in flux. Recognizing a need to be more intentional and proactive about how we manage e-resources, the…

  16. The status of wastewater management in Shokuhieh industrial park (A case study of Qom province

    Directory of Open Access Journals (Sweden)

    Mohammad Fahiminia

    2015-12-01

    Full Text Available Background: Water resource management is a strategic issue in Qom city. Water scarcity is one of the most critical concerns of industrial estates. This study aimed to evaluate wastewater management in the Shokuhieh industrial park of Qom province in 2013. Methods: This is a descriptive cross-sectional study done by visiting the industrial units in person, completing questionnaires and analyzing the results. The questionnaire had 25 questions, including general information, the status of water supply, treatment and consumption, wastewater production, reuse or discharge of produced wastewater and the status of wastewater treatment and discharge of effluent. The industrial units evaluated were active with over 50 personnel and numbered 44 in total. Results: The water suppliers in the industries included network (70.5%, network and reverse osmosis (RO (22.5%, network and tanker (2.4% and tanker (4.6%. 63.63% of the industries had water treatment systems. 19.5% reused wastewater and 31.8% performed pretreatment before discharge of wastewater. The discharge sites of water treatment units’ effluent included the absorption well (17%, greenbelt (18% and sewer (65%. Discharge sites of sanitary wastewater in 50% of the industries was sewer and in 50%, it was absorption well. The discharge sites of processed wastewater was reuse (2%, sewer (52% and absorption well (46%. Discharge sites of exiting effluent from pretreatment units in the industrial park, included sewer (85.5%, transport by tanker (7.1% and absorption well (7.1%. The type of pretreatment process in 35.7% of the industries was chemical and in 64.3%, it was septic tank. Conclusion: The results of this study showed that pre-treatment is not done in most industries and wastewater reuse is performed in few industries. The main method of wastewater disposal in industries was by discharge into the sewer and absorbent well.

  17. Perspectives of Urban Growth Management and Sustainable Development In West Bank, Hebron District as a case Study

    OpenAIRE

    Talahma, Ismail

    2011-01-01

    The main objective of this PhD research study is to provide a perspective on the urban growth management and sustainable development in Palestine, and more specifically in Hebron district as a case study. Hebron is located 36 km south of Jerusalem, with an overall population size of around 600,000 people living in a total area around1246km2. Hebron is the biggest Palestinian district that has 16 municipalities and 154 localities. The research discusses and analyzes the urban planning system, ...

  18. A case study in carbon management during the design process Satellite 3, Stansted Airport, UK

    Institute of Scientific and Technical Information of China (English)

    PeterSHARRATT; CamiloDIAZ

    2003-01-01

    Set within the context of China''s growing need to develop a cleaner and more efficient energy supply infrastructure, this paper describes a procurement process for evaluating and reducing the carbon dioxide emissions arising from operational processes within buildings during the design stage when key decisions affecting long-term energy demand are often made but frequently not understood. The focus of the study is a case-study building, the 8275m2 two-storey arrivals/departures building, Satellite 3, at Stansted Airport, UK. The client set a challenging design performance target of a 20% net CO2 reduction below British Airways Authority''s (BAA) current most energy efficient building, Satellite 1, Stansted. This reduction was to be achieved without compromising the BAA corporate standards on passenger and staff comfort perceptions or appreciable increases in capital costs. The carbon assessment methodology involved the following stages:· Establish baseline CO2 footprint and target from real-time energy data for Satellite 1 of 103 kg CO2/m2/a.· Review of the ‘base-case'' building performance assessment for Satellite 3 using BAA''s standard specification criteria.· Assess the impact on energy demand and CO2 emissions of a number of variations to the ‘base-case'' design parameters ranging from solar shading, insulation levels to control systems and occupancy patterns.· Develop an evaluation methodology that iteratively balances capital cost and revenue expenditure with environmental benefits to enable informed choices to be made by the client on where the most ‘environmentally effective'' design responses lie. Outcomes:· A 23% net CO2 reduction by design was achieved at no additional capital cost.· Learning and environmental costs benefit methodology disseminated to the BAA supply chain and adopted at Gatwick and Heathrow Airports. ·CO2 is now a new key performance indicator for design efficiency within BAA.

  19. Performance measurement of receivable accounts’ risk management: A case study of Tehran Stock Exchange

    Directory of Open Access Journals (Sweden)

    Mohammad Ahmadi

    2013-06-01

    Full Text Available This paper presents a logistic regression model to measure risk management of receivable accounts on some selected firms from drug industry listed on Tehran Stock Exchange. The proposed study of this paper considers the effects of different variables such as current ratio, quick ratio, working capital on total assets and cash flow on economic value added. We gather the necessary information of 29 firms over the period 2006-2011. The results of our survey indicate that the proposed model of this paper is capable of forecasting high profit firms with a probability of 87.5%, 58.62% is the likelihood of predicting less profitable firms and on average, the firm could forecast profitable firms for 75.54%, successfully.

  20. Compensation Management in Semi Government Sector Case study of State Life Insurance Corporation of Pakistan

    Directory of Open Access Journals (Sweden)

    Muhammad Irfan Hanif

    2011-11-01

    Full Text Available Purpose- This research paper seeks to analyze the compensation management, issues regarding compensation and its relation with employee performance & firm’s overall results. Design/methodology/approach- Using the two different and most effective ways of collecting data, questionnaires and Interviews, the results explain the relationship between employee compensation, job satisfaction, performance and business results.Findings- Equality in compensation and performance based pay system can better lead to employee satisfaction and improvement in performance of the business. Research Limitations/implications- A limitation is the inability to control for employee performance and satisfaction with the increased workload.Practical implications- Performance based compensation system has been linked to the increased job satisfaction, low absenteeism and increased business results. Originality Value- The paper is first to study the relationship between compensation, job satisfaction and business results in detail while additionally testing originality of the relationship and controlling for fixed effects.

  1. [Use of evaluation by primary healthcare managers: a case study in southern Brazil].

    Science.gov (United States)

    Nickel, Daniela Alba; Natal, Sonia; Hartz, Zulmira Maria de Araújo; Calvo, Maria Cristina Marino

    2014-12-01

    This article reports on a meta-evaluation, focused on utilization, in a state in southern Brazil. This was a single case study with primary data collection using semi-structured interviews with health department administrators and staff. Content analysis used categories defined in the evaluation matrix: political and organizational context and implementation of evaluation. The political and organizational context revealed weaknesses in the items on experience, evaluation team, and time and space for reflection. Technical autonomy was verified in the State and in one municipality. In the implementation of evaluation, evaluative quality met the established criteria, but there was no prior definition of the uses and users of evaluation. One report referred to use for planning actions and political use. The study concluded that evaluation produced important information for stakeholders, with the political and organizational context as the principal limiting factor for use.

  2. A study on relationship between knowledge management and organizational change in learning organizations: A case study of cable industry

    Directory of Open Access Journals (Sweden)

    Mohammad Emami

    2013-10-01

    Full Text Available This paper presents an empirical investigation to study the relationship between knowledge management and organizational change in one of Iranian producers of wire and cable. The proposed study of this paper designs a questionnaire consists of 23 questions in Likert scale and distributes it among 76 randomly people who work for this organization. The results of Spearman correlation coefficients show that harvest index, refining, organizing, disseminating and applying knowledge have positive and meaningful relationship with organizational change. Managers need to develop organizational change to integrate the wealth of knowledge in various sectors and having knowledge of internal and external forces.

  3. Process management in supply chains: a case study in a company of textile industry of the agreste of Pernambuco

    Directory of Open Access Journals (Sweden)

    Cícero Marcolino Pessoa de Sousa

    2015-06-01

    Full Text Available The supply chain (SC integrates the process management of the target enterprise, providing a connection with their clients, suppliers and within itself. This type of management is dynamic and it covers the business processes that involve since the final consumer to the primary suppliers which provide products, services and information that generate value to the consumers and stakeholders. Given the importance of the integration of these processes on a SC, this paper’s objective is to elaborate a diagnosis to evaluate, and propose improvements relating to processes Management throughout the Supply Chain Management (SCM based on the model by Lambert et al. (1998 as well as through a SWOT analysis.  The present research has utilized a qualitative approach, adjusted to exploratory adapted to a case study applied on a company of the textile industry located on the wasteland region of Pernambuco state, and was conducted through personal interviews by the means of an elaborate questionnaire. The results show that there is a lack of process management models, which is a compromising factor to the efficiency of the processes involved on the SCM, as well as also show the need of formalization of the key-processes on the supply line.

  4. Managing contaminated sediments. III. in-situ sediment treatment (Spittelwasser case study)

    Energy Technology Data Exchange (ETDEWEB)

    Foerstner, U.; Gerth, J. [Arbeitsbereich Umweltschutztechnik, Technische Univ. Hamburg-Harburg, Hamburg (Germany); Lindemann, M. [Staatliches Amt fuer Umweltschutz, Dessau-Wittenberg, Lutherstadt Wittenberg (Germany); Wittmann, U. [BMBF-Projekttraeger Juelich, Projekttraeger BEO, Aussenstelle Berlin, Berlin (Germany)

    2001-07-01

    While remediation and storage of contaminated dredged materials is a key issue at harbour sites, there is another type of sediment pollution problem, which mainly originates from large-scale dispersion of contaminants in flood-plains, dike foreshores and polder areas. In recent years, catastrophic cases of sediment contaminations have occurred in connection with the failure of tailing dams from mines. Unlike problems related to conventional polluted sites, the risks here are primarily connected with the transporting and depositing of contaminated solids in a catchment area, especially in downstream regions. A special example demonstrating the dispersion of highly contaminated sediments in a large catchment area will be shown from the so-called Chemistry Triangle of the upper Elbe River system, Germany. The Spittelwasser area, situated there, was chosen by the organisers of the international conference ConSoil 2000 for a case comparison and four expert teams from Denmark, Germany, the Netherlands and the UK were invited to participate in this Case Study. Evaluation of the plan was done by members of the networks of NICOLE (network for industrially contaminated land) and CLARINET (contaminated land rehabilition network). In the study of the German team, five major groups of technical measures have been identified by the environmental authorities to be discussed in relation to the Spittelwasser case or for similar problem solutions in contaminated flood-plain areas. The team came to the conclusion that none of these techniques would be applicable as an individual measure. Instead, a stepwise approach combining different monitoring techniques and remediation measures was proposed. These would include point excavations of critical material, promotion of plant growth as an element for stabilising the soil and flood sediments, as well as the installation of sediment traps. At the Spittelwasser site, investigations are planned on the effects of natural attenuation

  5. Managing Australian Defence Force Activities in Marine Protected Areas:Using Jervis Bay as a Case Study

    Institute of Scientific and Technical Information of China (English)

    Brian Lees

    2008-01-01

    <正>Australian Defence Force has done training activities in marine areas even some marine protected areas for a long time.These activities may cause pollution to the environment and related animals both directly and indirectly.So it is necessary to do some research on the environmenta1 influence of ADF activities and try our best to protect the natural environment.In this essay,we take Jervis Bay Marine Park as a case study to study the methods of environmental management of Australian Defence Force Activities.Through our spot investigation,we found that the ADF has some special power in JBMP and their activities certainly did negative impact on not only the environment but also the surrounding communities.To solve these problems,the common citizens and the authority of ADF must shape a good relationship to reduce misunderstanding and the environmental management in Jervis Bay Marine Park should be increased in the future.

  6. IT COMPLEX PROJECT MANAGEMENT: A CASE STUDY WITH FOCUS ON THE BUSINESS STRATEGY IN THE FINANCIAL SERVICES INDUSTRY

    Directory of Open Access Journals (Sweden)

    Ana Glória Slechticius

    2012-12-01

    Full Text Available This study aims to analyze what is the relationship between the concepts of complex project management and IT strategic planning in companies from the financial industry. To this end, from the literature review, we present four research assumptions that were analyzed empirically through the strategy of a single case study in a company in the financial sector with high representation in the Brazilian scenario. It was found that the strategic management of IT is related to the alignment between business and IT being the correct execution of complex projects in IT is naturally part of the strategic plans of the organizations due to the key role that IT plays in supporting the business. Additionally, it was found to be necessary alignment between strategic objectives and business of an organization that relies on IT to substantially that the implementation of a complex IT project has effective foundation to be properly implemented.

  7. A study on the effects of human resource management on making change within organization: A case study of banking industry

    OpenAIRE

    Mahdi Eyvazi; Amin Reza Kamalian; Abolfazl Moghaddam

    2013-01-01

    This paper presents a study to find the effects of human resource management on empowering employees in banking industry. The proposed study designs a questionnaire and distributes it among 243 randomly selected employees of the first Iranian private banks called Saman. There are four hypotheses in this survey. The first hypothesis investigates whether employment type influences customer satisfaction or not. The second hypothesis of the survey studies whether training as well as empowering em...

  8. Community Role in Heritage Management and Sustainable Turism Development: Case Study of the Danube Regionin Serbia

    Directory of Open Access Journals (Sweden)

    Aleksandra TERZIĆ

    2014-12-01

    Full Text Available Destinations and cultural resources that are used and respected by both residents and tour-ists are the ultimate goal of sustainable tourism development. The sustainable tourism as an emerging paradigm seems to enhance the exist-ing conceptual frameworks on tourism planning and development by making the residents its focal point. In that sense, opinions and attitudes of residents on the protection of cultural heritage and the possibilities of tourism development in their environment are very important. The Dan-ube region in Serbia is recognized as a region of high quality natural characteristics and cultural resources which gives an outstanding opportuni-ty for tourism development. The purpose of the study is to examine the current state of the heri-tage management in the Danube region in Serbia and to outline the tourism development potentials of the area. The objective of the study is to ex-amine the role of the local communities in these aspects. The methods used in the study were a public opinion survey, a focus group interview of 12 experts and the evaluation of the sustainable cultural tourism development indicators. The results have shown that local population in the Danube region in Serbia has, in general, a posi-tive opinion and initial enthusiasm when it comes to tourism development, but their role is margin-alized in the process. This is the key proposition to start an initiative for the local communities to actively participate in tourism development.

  9. WATERSHED MANAGEMENT – A MEANS OF SUSTAINABLE DEVELOPMENT - A CASE STUDY

    Directory of Open Access Journals (Sweden)

    Mrs. Vidula Arun Swami,

    2011-03-01

    Full Text Available In this era of ever increasing water demands and rapidly depleting water resources coupled with overpopulation, it has become necessary to develop the means to recharge the ground water resources which arenecessary for future requirements. This paper presents one such case study where large amount of rainwater is directed to recharge ground water resources. Somwar Peth is a small village located at distance of 15 Kms. from Kolhapur city. Under Social Forestry Department, some measures have been adopted to recharge the ground water resources, ut it has been found that these measures don’t work with full apacity in some cases. Hence it is planned to take such engineering and biological measures which will direct this extra runoff to ground water storage. The most significant feature of the work is that if such technologies are developed and adopted at larger scale in rural areas, it will prevent thousands of villages of the country from water supply by tankers. Moreover this will also help us to tackle the issue of flood which mainly occurs due to excess runoff.

  10. Hazardous and Industrial Wastes Management: a Case Study of Khazra Industrial Park, Kerman

    Directory of Open Access Journals (Sweden)

    Hossein Jafari Mansoorian

    2013-08-01

    Full Text Available Background & Aims of the Study: Increasing hazardous industrial wastes and lack of necessary regulations for management of them have led to serious problems in some parts of Iran. The aim of this study was to evaluate the situation of collection, transportation, recycling, and disposal of hazardous industrial wastes in the Khazra Industrial Park of Kerman, Iran. Materials & Methods: This study was a descriptive cross-sectional study that was done using questionnaires and local visits during year 2009. In this questionnaire, some information about the industrial wastes, production, storage on site , collection, transformation, sorting, recycling, and disposal were recorded. Results:   In the Khazra Industrial Park, 71,600 kg/day of different industrial waste is produced. The biggest proportion of waste includes metals, and construction and demolition waste which are about 16,500 tons a year. The smallest proportion is non-iron metal waste, which is produced at a rate of 8 tons per year. 88.7 percent of the active industries at the Khazra Industrial Park produce solid industrial waste. Most of the industrial units do not use a united and coordinated system for storing waste and have no specific place for temporary storage inside the industrial park. The majority of industrial waste collection, which is about 59.8%, is done by private contractors. The industrial units transfer their waste separately, and just 9 industrial units recycle their waste. Disposal of these wastes is mainly done by selling to trading agencies. Each day, 3 tons of hazardous industrial waste is produced in this park. The highest production belongs to the oil factory (Keyhan Motor. Conclusions: According to the results, the Khazra Industrial Park needs a unified system for storing, transporting and collecting the sorted waste, and it also needs to have a transportation station with basic facilities. The wastes of most industrial units at the Khazra Industrial Park have the

  11. Integrated hydrological and water quality model for river management: A case study on Lena River

    Energy Technology Data Exchange (ETDEWEB)

    Fonseca, André, E-mail: andrerd@gmail.com; Botelho, Cidália; Boaventura, Rui A.R.; Vilar, Vítor J.P., E-mail: vilar@fe.up.pt

    2014-07-01

    The Hydrologic Simulation Program FORTRAN (HSPF) model was used to assess the impact of wastewater discharges on the water quality of a Lis River tributary (Lena River), a 176 km{sup 2} watershed in Leiria region, Portugal. The model parameters obtained in this study, could potentially serve as reference values for the calibration of other watersheds in the area or with similar climatic characteristics, which don't have enough data for calibration. Water quality constituents modeled in this study included temperature, fecal coliforms, dissolved oxygen, biochemical oxygen demand, total suspended solids, nitrates, orthophosphates and pH. The results were found to be close to the average observed values for all parameters studied for both calibration and validation periods with percent bias values between − 26% and 23% for calibration and − 30% and 51% for validation for all parameters, with fecal coliforms showing the highest deviation. The model revealed a poor water quality in Lena River for the entire simulation period, according to the Council Directive concerning the surface water quality intended for drinking water abstraction in the Member States (75/440/EEC). Fecal coliforms, orthophosphates and nitrates were found to be 99, 82 and 46% above the limit established in the Directive. HSPF was used to predict the impact of point and nonpoint pollution sources on the water quality of Lena River. Winter and summer scenarios were also addressed to evaluate water quality in high and low flow conditions. A maximum daily load was calculated to determine the reduction needed to comply with the Council Directive 75/440/EEC. The study showed that Lena River is fairly polluted calling for awareness at behavioral change of waste management in order to prevent the escalation of these effects with especially attention to fecal coliforms. - Highlights: • An integrated hydrological and water quality model for river management is presented. • An insight into the

  12. Integrated hydrological and water quality model for river management: A case study on Lena River

    International Nuclear Information System (INIS)

    The Hydrologic Simulation Program FORTRAN (HSPF) model was used to assess the impact of wastewater discharges on the water quality of a Lis River tributary (Lena River), a 176 km2 watershed in Leiria region, Portugal. The model parameters obtained in this study, could potentially serve as reference values for the calibration of other watersheds in the area or with similar climatic characteristics, which don't have enough data for calibration. Water quality constituents modeled in this study included temperature, fecal coliforms, dissolved oxygen, biochemical oxygen demand, total suspended solids, nitrates, orthophosphates and pH. The results were found to be close to the average observed values for all parameters studied for both calibration and validation periods with percent bias values between − 26% and 23% for calibration and − 30% and 51% for validation for all parameters, with fecal coliforms showing the highest deviation. The model revealed a poor water quality in Lena River for the entire simulation period, according to the Council Directive concerning the surface water quality intended for drinking water abstraction in the Member States (75/440/EEC). Fecal coliforms, orthophosphates and nitrates were found to be 99, 82 and 46% above the limit established in the Directive. HSPF was used to predict the impact of point and nonpoint pollution sources on the water quality of Lena River. Winter and summer scenarios were also addressed to evaluate water quality in high and low flow conditions. A maximum daily load was calculated to determine the reduction needed to comply with the Council Directive 75/440/EEC. The study showed that Lena River is fairly polluted calling for awareness at behavioral change of waste management in order to prevent the escalation of these effects with especially attention to fecal coliforms. - Highlights: • An integrated hydrological and water quality model for river management is presented. • An insight into the pollution

  13. Airway management in patients with maxillofacial trauma - A retrospective study of 177 cases

    Directory of Open Access Journals (Sweden)

    Chetan B Raval

    2011-01-01

    Full Text Available Background: Airway management in maxillofacial injuries presents with a unique set of problems. Compromised airway is still a challenge to the anesthesiologist in spite of all modalities available. Maxillofacial injuries are the result of high-velocity trauma arising from road traffic accidents, sport injuries, falls and gunshot wounds. Any flaw in airway management may lead to grave morbidity and mortality in prehospital or hospital settings and as well as for reconstruction of fractures subsequently. Methods: One hundred and seventy-seven patients of maxillofacial injuries, operated over a period of one and half years during July 2008 to December 2009 in Al-Nahdha hospital were reviewed. All patients were reviewed in depth with age related type of injury, etiology and techniques of difficult airway management. Results: The major etiology of injuries were road traffic accidents (67% followed by sport (15% and fall (15%. Majority of patients were young in the age group of 11-30 years (71 %. Fracture mandible (53% was the most common injury, followed by fracture maxilla (21%, fracture zygoma (19% and pan-facial fractures (6%. Maxillofacial injuries compromise mask ventilation and difficult airway due to facial fractures, tissue edema and deranged anatomy. Shared airway with the surgeon needs special attention due to restrictions imposed during surgery. Several methods available for securing the airway, both decision-making and performance, are important in such circumstances. Airway secured by nasal intubation with direct visualization of vocal cords was the most common (57%, followed by oral intubation (17%. Other methods like tracheostomy and blind nasal intubation was avoided by fiberoptic bronchoscopic nasal intubation in 26% of patients. Conclusion: The results of this study indicated that surgically securing the airway by tracheostomy should be revised compared to other available methods. In the era of rigid fixation of fractures and the

  14. Studying the Effects of Customer Relationship Management on the Marketing Performance (Isfahan Saderat Bank as a case Study

    Directory of Open Access Journals (Sweden)

    Mahsa Namjoyan

    2013-09-01

    Full Text Available The purpose of the present study is to examine the effects of customer relationship management on the marketing performance. The statistical population of this study includes branches of Isfahan Saderat bank. In order to collect the data, a self-administrated questionnaire has been used. Validity of this questionnaire has been examined through Kendal coefficient. This value is 0.75 for this questionnaire that confirms its validity. Also Crocbachs’ Alpha Coefficient has been use to examine and confirm reliability of the questionnaire. This value is 0.82 for our questionnaire that confirm its reliability. In order to test the hypotheses and analyze the data, structural equation modeling has been used in Amos20. The results reveal that the customer relationship management influences marketing performance (path coefficient: 0.79, t-value: 3.83. Also the results show that concentration on the key accounts, technology-based customer relationship management, knowledge management, customer relationship management organization have significant positive effects on the marketing performance.

  15. Government Crisis Assessment and Reputation Management. A Case Study of the Vietnam Health Minister's Crises in 2013-2014

    Directory of Open Access Journals (Sweden)

    Tuong-Minh Ly-Le

    2015-06-01

    Full Text Available In Vietnam, many government announcements have gathered negative receptions from the public. Among them, Ms. Nguyen Thi Kim Tien, Vietnam Minister of Health, has received more of it. Through the case study of Ms. Kim Tien’s many scandals during the 2013-2014 period, this study is interested to see if the health scandals eventually elevated into a government crisis, how they affected the minister’s reputation, and what she could have done to better respond to the public. This study examined news articles on such health scandals to confirm whether the health scandals indeed escalated to be a government crisis. It also identified the advantages and disadvantages of Ms. Kim Tien’s responses in restoring her reputation to the public to understand what factors contributed to public dissatisfaction toward the minister. This study concluded that poorly-managed health scandals eventually elevated into a government crisis and greatly affected the minister’s reputation. It is suggested that PR is what the government needs to deal with such situations. The research also leaves room for a quantitative approach to the case to increase the result’s validity and representativeness. Until now, as the health issues and the resignation appeals are still needed, the crisis management effort should get more attention from the government, and such study is needed to better understand the situation.

  16. The connection between long-term and short-term risk management strategies: examples from land-use planning and emergency management in four European case studies

    Directory of Open Access Journals (Sweden)

    K. Prenger-Berninghoff

    2014-04-01

    Full Text Available The need for continuous adaptation to complex and unforeseen events requires enhancing the links between planning and preparedness phases to reduce future risks in the most efficient way. In this context, the legal-administrative and cultural context has to be taken into account. This is why four case study areas of the CHANGES1 project (Nehoiu Valley in Romania, Ubaye Valley in France, Val Canale in Italy, and Wieprzówka catchment in Poland serve as examples to highlight currently implemented risk management strategies for land-use planning and emergency preparedness. The strategies described in this paper were identified by means of exploratory and informal interviews in each study site. Results reveal that a dearth or, in very few cases, a weak link exists between spatial planners and emergency managers. Management strategies could benefit from formally intensifying coordination and cooperation between emergency services and spatial planning authorities. Moreover, limited financial funds urge for a more efficient use of resources and better coordination towards long-term activities. The research indicates potential benefits to establishing or, in some cases, strengthening this link and provides suggestions for further development in the form of information and decision support systems as a key connection point. Aside from the existent information systems for emergency management, it was found that a common platform, which integrates involvement of these and other relevant actors could enhance this connection and address expressed stakeholder needs. 1 Marie Curie ITN CHANGES – Changing Hydro-meteorological Risks as Analyzed by a New Generation of European Scientists.

  17. The connection between long-term and short-term risk management strategies: examples from land-use planning and emergency management in four European case studies

    Science.gov (United States)

    Prenger-Berninghoff, K.; Cortes, V. J.; Sprague, T.; Aye, Z. C.; Greiving, S.; Głowacki, W.; Sterlacchini, S.

    2014-04-01

    The need for continuous adaptation to complex and unforeseen events requires enhancing the links between planning and preparedness phases to reduce future risks in the most efficient way. In this context, the legal-administrative and cultural context has to be taken into account. This is why four case study areas of the CHANGES1 project (Nehoiu Valley in Romania, Ubaye Valley in France, Val Canale in Italy, and Wieprzówka catchment in Poland) serve as examples to highlight currently implemented risk management strategies for land-use planning and emergency preparedness. The strategies described in this paper were identified by means of exploratory and informal interviews in each study site. Results reveal that a dearth or, in very few cases, a weak link exists between spatial planners and emergency managers. Management strategies could benefit from formally intensifying coordination and cooperation between emergency services and spatial planning authorities. Moreover, limited financial funds urge for a more efficient use of resources and better coordination towards long-term activities. The research indicates potential benefits to establishing or, in some cases, strengthening this link and provides suggestions for further development in the form of information and decision support systems as a key connection point. Aside from the existent information systems for emergency management, it was found that a common platform, which integrates involvement of these and other relevant actors could enhance this connection and address expressed stakeholder needs. 1 Marie Curie ITN CHANGES - Changing Hydro-meteorological Risks as Analyzed by a New Generation of European Scientists.

  18. Software risk management: a case study of the V-22 program

    OpenAIRE

    Whitworth, Lloyd R.

    1996-01-01

    Approved for public release; distribution in unlimited. Over the past thirty years, software development has become an increasingly important part of the technologically advanced weapon systems acquired by DOD. Program offices for software intensive weapon systems are facing the difficult task of managing software development risk. The purpose of this thesis is to identify and analyze software risk management techniques for their general application to software management problems during t...

  19. Community-Based Coastal Resource Management (CB-CRM): a Case Study f Mariveles, Bataan, Philippines

    OpenAIRE

    Andrew Lou L. Mungcal

    2013-01-01

    This paper addressed the issue of sustainable coastal resource management through a successful Community-Based Coastal Resource Management (CB-CRM) Program in the Municipality of Mariveles, province of Bataan in the Philippines. The paper investigated how governance and institutional and legislative framework, and the concept of sustainable development complemented each other to promote good local eco-governance in the management and protection of finite local marine resources. Specifically, ...

  20. Sustainability of Municipal Solid Waste Management in Nigeria : A Case Study of Lagos

    OpenAIRE

    Agbesola, Yetunde

    2013-01-01

    Waste generation is an unavoidable product of man’s activities, however, sustainable management of such waste is a challenge faced in many countries today. Nigeria, a developing country in Africa, has been in a quandary of how to efficiently manage the municipal solid waste its population generates. Many states in the country lack adequate plans and infrastructure required for efficient and sustainable management of municipal solid waste. For Lagos, the most populous and popular state in Nige...