WorldWideScience

Sample records for business-to-business b2b electronic

  1. E-hubs: the new B2B (business-to-business) marketplaces.

    Science.gov (United States)

    Kaplan, S; Sawhney, M

    2000-01-01

    Electronic hubs--Internet-based intermediaries that host electronic marketplaces and mediate transactions among businesses--are generating a lot of interest. Companies like Ariba, Chemdex, and Commerce One have already attained breathtaking stock market capitalizations. Venture capitalists are pouring money into more business-to-business start-ups. Even industrial stalwarts like GM and Ford are making plans to set up their own Web markets. As new entrants with new business models pour into the business-to-business space, it's increasingly difficult to make sense of the landscape. This article provides a blueprint of the e-hub arena. The authors start by looking at the two dimensions of purchasing: what businesses buy--manufacturing inputs or operating inputs--and how they buy--through systematic sourcing or spot sourcing. They classify B2B e-hubs into four categories: MRO hubs, yield managers, exchanges, and catalog hubs, and they discuss each type in detail. Drilling deeper into this B2B matrix, the authors look at how e-hubs create value--through aggregation and matching--and explain when each mechanism works best. They also examine the biases of e-hubs. Although many e-hubs are neutral--they're operated by independent third parties--some favor the buyers or sellers. The authors explain the differences and discuss the pros and cons of each position. The B2B marketplace is changing rapidly. This framework helps buyers, sellers, and market makers navigate the landscape by explaining what the different hubs do and how they add the most value.

  2. İşletmeden İşletmeye (B2B Elektronik Pazaryerleri ve Gelişmekte Olan Ülkelerin Dış Ticaretinde Uygulanabilirliği(Business to Business (B2B Electronic Marketplaces and Applicability in Developing Countries Foreign Trade

    Directory of Open Access Journals (Sweden)

    Nurdan KUŞAT

    2016-12-01

    Full Text Available Liberal commercial applications that spread all over the world lead to increase in international commercial activities and also cause changes in production and consumption patterns. Differences among countries’ development levels do not make much difference in countries’ overall economic purposes. While developed countries try to grow-up more, developing countries are willing to grow-up and develop at the same time. Achievement of this common goal depends on countries’ ability to increase their economic competitiveness. To improve the competitiveness of an economy in both domestic and foreign markets, no matter what their development levels are, is closely related with finding new markets and minimizing the costs. Electronic marketplaces applications, which is accepted as one of the modern marketing techniques has played an important role on firms and countries in achieving these two positive externalities. This study issues that electronic marketplaces which bring together buyer and seller that do not know or be aware of in chance to each other. In this context, business to business electronic marketplaces were committed in the name of foreign trade achievement and reliability criteria. Therefore, while alibabagroup.co which has the most number of participants in the world electronic marketplace application is being evaluated, there is also a brief assessment about some of prominent B2B electronic marketplaces in Turkey and the world.

  3. Business-to-business electronic commerce

    OpenAIRE

    John Wenninger

    1999-01-01

    To improve efficiency, some large retailers, suppliers, and distributors have begun to conduct business-to-business commerce electronically. This practice could grow rapidly if the Internet becomes the primary low-cost network for such transactions. Before the Internet can fully support business-to-business commerce, however, companies must overcome several technological and security obstacles.

  4. Mengelola Hubungan dengan Pelanggan pada Praktik Pemasaran Business To Business (B2B) dengan Orientasi Penciptaan Loyalitas

    OpenAIRE

    Nuvriasari, Audita

    2012-01-01

    The relationship between organization and their customers is a critical issue when establishing a long-term relationship. It is not only in Business to Customer (B2C) relationship but also in Business to Business (B2B). To maintenance the long-term relationship, the organization must create a customer loyalty in the business. The importance and benefits of attracting and maintaining loyal customers has arisen because there is a general acceptance that profitability follows customer loyalty. T...

  5. Mengelola Hubungan dengan Pelanggan pada Praktik Pemasaran Business to Business (B2B) dengan Orientasi Penciptaan Loyalitas

    OpenAIRE

    Nuvriasari, Audita

    2012-01-01

    The relationship between organization and their customers is a critical issue when establishing a long-term relationship. It is not only in Business to Customer (B2C) relationship but also in Business to Business (B2B). To maintenance the long-term relationship, the organization must create a customer loyalty in the business. The importance and benefits of attracting and maintaining loyal customers has arisen because there is a general acceptance that profitability follows customer loyalty. T...

  6. The Classification of Types of Business-to-Business Electronic Commerce: A Framework Construction

    Directory of Open Access Journals (Sweden)

    Jong-min Choe

    2017-01-01

    Full Text Available Based on the degree of information sharing between buyers and suppliers as well as the level of supplier power, we suggested a framework that can be useful for classifying types of business to business (B2B electronic commerce (EC in the manufacturing firms. According to this framework, four kinds of B2B EC were theoretically proposed, classified, and empirically confirmed. These four are: an electronic marketplace, electronic procurement, electronic partnerships, and electronic distribution. Many prior studies have investigated and proposed some kinds of B2B EC. However, these studies focused mostly on one or two types of B2B EC, and did not develop or suggest a framework for the classification of forms of B2B EC. The framework constructed in this research can be utilized variously. Specifically, when a firm wants to initiate B2B EC with its suppliers, this framework can help a firm to decide and select an appropriate kind of B2B EC. This framework can also be applied to evaluate whether the proper form of B2B EC has been adopted or not.

  7. Agent-based services for B2B electronic commerce

    Science.gov (United States)

    Fong, Elizabeth; Ivezic, Nenad; Rhodes, Tom; Peng, Yun

    2000-12-01

    The potential of agent-based systems has not been realized yet, in part, because of the lack of understanding of how the agent technology supports industrial needs and emerging standards. The area of business-to-business electronic commerce (b2b e-commerce) is one of the most rapidly developing sectors of industry with huge impact on manufacturing practices. In this paper, we investigate the current state of agent technology and the feasibility of applying agent-based computing to b2b e-commerce in the circuit board manufacturing sector. We identify critical tasks and opportunities in the b2b e-commerce area where agent-based services can best be deployed. We describe an implemented agent-based prototype system to facilitate the bidding process for printed circuit board manufacturing and assembly. These activities are taking place within the Internet Commerce for Manufacturing (ICM) project, the NIST- sponsored project working with industry to create an environment where small manufacturers of mechanical and electronic components may participate competitively in virtual enterprises that manufacture printed circuit assemblies.

  8. Factors Affecting Business-to-Business Electronic Commerce Success: An Empirical Investigation

    Science.gov (United States)

    Chen, Chun-I Philip

    2010-01-01

    It is generally believed that Business to Business (B2B) e-commerce has a great impact on business performance improvement. Considerable research also shows that another dependent variable, B2B e-commerce success, can be a good overall measure of B2B systems. This paper investigated and examined the impact of several factors, which are either…

  9. Foundations of B2B electronic contracting

    NARCIS (Netherlands)

    Angelov, S.

    2006-01-01

    Nowadays, flexible electronic cooperation paradigms are required for core business processes to meet the speed and flexibility requirements dictated by fast-changing markets. These paradigms should include the functionality to establish the formal business relationship required by the importance of

  10. A Reference Architecture for Electronic Business-to-Business Collaboration Setup and Enactment Systems

    OpenAIRE

    Norta, A.; Grefen, P.; Angelov, S.; Kutvonen, L.

    2010-01-01

    The question what a business-to-business (B2B) collaboration setup and enactment application-system should look like remains open. An important element of such collaboration constitutes the inter-organizational disclosure of business-process details so that the opposing parties may protect their business secrets. For that purpose, eSourcing [37] has been developed as a general businessprocess collaboration concept in the framework of the EU research project Cross- Work. The eSourcing characte...

  11. A Conceptual Framework for B2B Electronic Contracting

    NARCIS (Netherlands)

    Angelov, S.A.; Grefen, P.W.P.J.; Luis, M.; Camarinha, M.

    Business-to-business e-contracting has gained attention in recent years as a way to improve traditional paper contracting. However, a complete framework specifying the aspects of improvement of traditional paper contracting and the new opportunities introduced by e-contracting still does not exist.

  12. Business-to-business electronic commerce systems and services. Smart EC solution; Kigyoka nrenkei system solution system. Smart EC solution

    Energy Technology Data Exchange (ETDEWEB)

    Setoguchi, T.; Manchu, Y.; Katsumata, M. [Toshiba Corp., Tokyo (Japan)

    2000-04-01

    Toshiba provides a range of information technology (IT) solutions called SmartEC Solution, which includes business-to-business electronic commerce systems and services based on international standards and industrial know-how, especially our electronic data interchange (EDI) know-how as a manufacturer. These IT solutions are supplied as services covering strategy planning, system integration, and application service provider based on five types of business-to-business electronic commerce. (author)

  13. Intelligent Information Integration in B2B Electronic Commerce

    NARCIS (Netherlands)

    Fensel, Dieter; Omelayenko, Borys; Ding, Ying; Klein, Michel; Flett, Alan; Schulten, Ellen; Botquin, Guy; Brown, Mike; Dabiri, Gloria

    2002-01-01

    Internet and web technology penetrates many aspects of our daily life. Its importance as a medium for business transactions will grow exponentially during the next few years. In terms of the involved market volume, the B2B area will hereby be the most interesting area. Also, it will be the place,

  14. A Case Study on a Security Maturity Assessment of a Business-to-Business Electronic Commerce Organization

    OpenAIRE

    Shirley A. Becker; Anthony Berkemeyer

    2004-01-01

    GlobalUBid.com is a B2B (business-to-business) e-commerce company offering excess and obsolete inventory to online customers. GlobalUBid is rapidly expanding into the global online marketplace; but recently, its Web site crashed due to a denial-of-service (DOS) attack. A lack of security awareness at an organizational level has left GlobalUBid’s online system vulnerable to internal and external attacks. Though informal security policies are in place, many employees are not aware of them nor...

  15. Diseño de estrategias de marketing, comunicación y comercialización basadas en modelos de marketing digital business to business B2B y business to consumers B2C para las pymes de calzado de la provincia de tungurahua agremiadas a la CALTU

    OpenAIRE

    León Naranjo, Mario Andrés

    2015-01-01

    1. Introducción.-- 2.Planteamiento de la propuesta de trabajo.-- 3.Marco teórico.-- 4.Metodología.-- 5.Resultados.-- 6.Concluisones y recomendaciones La presente investigación académica tiene como objetivo principal diseñar estrategias de marketing, comunicación y comercialización basadas en modelos de marketing digital Business to Business B2B y Business to Consumers B2C para las pymes de calzado de la provincia de Tungurahua agremiadas a ala CALTU. Este trabajo investigativo se basa en e...

  16. Component Based System Framework for Dynamic B2B Interaction

    NARCIS (Netherlands)

    Hu jinmin, Jinmin; Grefen, P.W.P.J.

    Business-to-Business (B2B) collaboration is becoming a pivotal way to bring today's enterprises to success in the dynamically changing e-business environment. Though many business-to-business protocols are developed to support B2B interaction, none are generally accepted. A B2B system should support

  17. Strategic and Operational Benefits of Electronic Integration in B2B Procurement Processes

    OpenAIRE

    Tridas Mukhopadhyay; Sunder Kekre

    2002-01-01

    Our goal is to assess the strategic and operational benefits of electronic integration for industrial procurement. We conduct a field study with an industrial supplier and examine the drivers of performance of the procurement process. Our research quantifies both the operational and strategic impacts of electronic integration in a B2B procurement environment for a supplier. Additionally, we show that the customer also obtains substantial benefits from efficient procurement transaction process...

  18. Using the Internet for B2B Activities: A Review and Future Directions for Research.

    Science.gov (United States)

    Gattiker, Urs E.; Perlusz, Stefano; Bohmann, Kristoffer

    2000-01-01

    Illustrates some of the challenges that electronic commerce practitioners and researchers face, focusing on business to business (B2B) transactions. Highlights include a conceptual framework of Web user behavior; purchasing context; socio-demographic characteristics; cultural factors; economic factors; attitudes toward information technology;…

  19. Electronic Commerce in Tourism in China: B2B or B2C?

    Science.gov (United States)

    Li, Hongxiu; Suomi, Reima

    E-commerce has significantly changed the distribution channels of travel products in the world including China. Online channels are growing important in travel service distribution. In China tourism industry has been developed rapidly with the economic development, more and more international travel service providers are trying to expand their Chinese market through the Internet. This paper sheds lights on the e-commerce development models in China for international travel service providers. It explores the current e-tourism in China from the three different participants in the value chain in tourism industry - consumer, travel agent and travel service provider. The paper also identifies the barriers in B2C arena in international outbound travel market, and discusses the possible approaches for international travel service providers to develop their e-commerce in the huge Chinese market. The results in this study reveal that international travel service providers should focus on B2B model to expand their electronic market in China. B2C development in tourism largely depends on the change of Chinese customers' behavior and the change of international tourism regulations. The findings of the study are expected to assist international travel service providers to understand current e-tourism in China and to support their planning for future e-commerce development in China.

  20. Hotelzon's B2B content marketing plan

    OpenAIRE

    Nguyen, Trang

    2015-01-01

    This thesis follows a research-based structure. The objective of this research was to help the case company Hotelzon develop a practical business-to-business (B2B) content marketing plan to engage new customers. The research topic came up when the case company named Hotelzon started expanding its business to many other countries. Therefore, attracting new prospects has become a critical issue to B2B corporates in this online world and constantly changing business environment. The first pa...

  1. Third Party Services for Enabling Business-to-Business Interactions

    Science.gov (United States)

    Shrivastava, Santosh

    Business-to-business (B2B) interactions concerned with the fulfilment of a given business function (e.g., order processing) requires business partners to exchange electronic business documents and to act on them. This activity can be viewed as the business partners taking part in the execution of a shared business process, where each partner is responsible for performing their part in the process. Naturally, business process executions at each partner must be coordinated at run-time to ensure that the partners are performing mutually consistent actions (e.g., the seller is not hipping a product when the corresponding order has been cancelled by the buyer). A number of factors combine to make the task of business process coordination surprisingly hard:

  2. To be or not B2B?

    CERN Document Server

    Symons, L J

    2001-01-01

    La question du commerce électronique interentreprises par le web (Business to Business, B2B) est posée actuellement par les grands groupes industriels impliqués dans le commerce mondial. Les prévisions sont imposantes, le B2B atteindra le C.A. de 3000 milliards de dollars en 2003. Les conditions d'accès, la façon de procéder des deux organisateurs (ARIBA et COMMERCE ONE) des plus grandes places de marchés actuelles, sont décrites. La base de l'énorme pyramide est le catalogue électronique multilingue UNSPSC (United Nations Standard Products and Services Classification) et l'organisation ECCMA (Electronic Commerce Code Management Association) qui gère le développement des UNSPSC codes en 8 langues. Dans ce contexte, l'auteur (re)-déclare qu'un des efforts principaux à fournir par le CERN est la création de son propre catalogue électronique. Dans la Division ST, une aide partielle à ce vaste programme pourrait être apportée par la normalisation des codes et désignations des pièces de maint...

  3. ORM-based semantics of B2B transactions.

    NARCIS (Netherlands)

    Balsters, H.; van Blommestein, F.; Meersman, R; Herrero, P; Dillon, T

    2009-01-01

    After widespread implementation of Enterprise Resource Planning and Personal Information Management, the next wave in the application of ICT is headed towards business to business (B2B) communication. B2B has a number of specific aspects, one of them being negotiation. This aspect has been largely

  4. The boundary-corrected second Born (B2B) approximation: proton-hydrogen electron capture

    International Nuclear Information System (INIS)

    Dewangan, D.P.; Bransden, B.H.

    1988-01-01

    The probability amplitude for proton-hydrogen ground-state electron capture at 125 keV in the boundary-corrected second Born approximation has been evaluated numerically by retaining all significant bound and continuum hydrogenic intermediate states for which the orbital angular momentum l ≤ 3. The differential cross section is found to be in good agreement with the experimental data for scattering angles less than about 1 mrad in the centre of mass system. The value of the boundary-corrected second Born total cross section is similar to that obtained in the boundary-corrected first Born approximation. (author)

  5. A Business-to-Business Interoperability Testbed: An Overview

    Energy Technology Data Exchange (ETDEWEB)

    Kulvatunyou, Boonserm [ORNL; Ivezic, Nenad [ORNL; Monica, Martin [Sun Microsystems, Inc.; Jones, Albert [National Institute of Standards and Technology (NIST)

    2003-10-01

    In this paper, we describe a business-to-business (B2B) testbed co-sponsored by the Open Applications Group, Inc. (OAGI) and the National Institute of Standard and Technology (NIST) to advance enterprise e-commerce standards. We describe the business and technical objectives and initial activities within the B2B Testbed. We summarize our initial lessons learned to form the requirements that drive the next generation testbed development. We also give an overview of a promising testing framework architecture in which to drive the testbed developments. We outline the future plans for the testbed development.

  6. B2B or Not to Be: Does B2B E-Commerce Increase Labour Productivity?

    OpenAIRE

    Bertschek, Irene; Fryges, Helmut; Kaiser, Ulrich

    2004-01-01

    We implement an endogeneous switching-regression model for labour productivity and firms' decision to use business-to-business (B2B) e-commerce. Our approach allows B2B usage to affect any parameter of the labour productivity equation and to properly take account of strategic complementarities between the input factors and B2B usage. Empirical evidence from 1,394 German firms shows that firms using B2B e-commerce have a significantly higher output elasticity with respect to ICT-investment and...

  7. Strategie di branding nei mercati business-to-business: il caso Schneider Electric

    OpenAIRE

    Cassia Fabio; Mangiò Dario

    2014-01-01

    The importance of business-to-business (B2B) branding has significantly increased in many industrial markets. Nonetheless knowledge about B2B branding strategies is still limited. The purpose of this paper is twofold: first, to present an overview of current scientific knowledge on this issue; second, to analyze the case study of Schneider Electric. This case study offers interesting insights about several branding decisions and strategies in B2B markets, such as: brand positioning decisions,...

  8. AN EXPLORATORY STUDY OF FACTORS AFFECTING ADOPTION AND IMPLEMENTATION OF B2B E-COMMERCE IN AUSTRALIAN HEALTH CARE ORGANIZATIONS

    OpenAIRE

    Chad Lin; Yu-An Huang; Geoffrey Jalleh; Ying-Chieh Liu; Mei-Lien Tung

    2010-01-01

    For the health care industry, the adoption and implementation of business-to-business (B2B) electronic commerce (e-commerce) systems can lead to many benefits, such as an increased accessibility to providers, reduction in supply chain and inventory costs, and reduced medical errors. However, despite high expectations for realizing the benefits of B2B e-commerce in health care, its adoption remains poorly understood and is a relatively under-researched area. Although B2B e-commerce provides th...

  9. Economic and Social Analysis of the Adoption of B2B Electronic Marketplaces: A Case Study in the Australian Beef Industry

    NARCIS (Netherlands)

    Driedonks, C.F.; Gregor, S.; Wassenaar, Arjen; van Heck, E.

    2005-01-01

    The factors that affect the adoption of B2B electronic marketplaces as innovations are investigated through a case study of AuctionsPlus, an electronic marketplace in the Australian beef industry. Two theories help to explain the relatively slow adoption of this system. Kambil and van Heck's model

  10. Sosiaalinen media business to business markkinoinnissa

    OpenAIRE

    Tsinovski, Kosti

    2010-01-01

    Opinnäytetyö käsittelee sosiaalisen median käyttöä business to business -markkinoinnissa. Sosiaalista mediaa tarkastellaan kirjallisuuden, verkkolähteiden ja kirjoittajan omien kokemuksien ja näkemyksien pohjalta. Sosiaalisen median soveltuvuutta business to business -markkinointiin käsitellään edellä mainittujen lähteiden lisäksi yrityshaastattelujen pohjalta. Tavoitteena on pohtia sosiaalinen median soveltuvuutta business to business -markkinointiin. Lisäksi tavoitteena on perustella sosiaa...

  11. The Role of Demographics as Predictors of Successful Performance of Sales Professionals in Business-to-Business Sales Organizations

    Science.gov (United States)

    Frino, Michael G.; Desiderio, Katie P.

    2013-01-01

    The purpose of this study was to examine the impact demographic variables of gender and sales experience have on the performance of business-to-business (B2B) sales professionals. If a deeper understanding can be established of how gender and sales experience variables relate to B2B sales performance, human resource development (HRD) and human…

  12. Business-to-Business -markkinointistrategia sosiaalisessa mediassa

    OpenAIRE

    Kähärä, Karri

    2011-01-01

    Tämä opinnäytetyö keskittyy markkinointistrategian kehittämiseen business-to-business -yritykselle sosiaalisissa medioissa tapahtuvaa markkinointia varten. Opinnäytetyössä tarkastellaan sosiaalisia medioita ja markkinointistrategian luomista eri kirjallisuus- ja verkkolähteiden avulla. Opinnäytetyön tavoitteena on selvittää sosiaalisten medioiden mahdollisuuksia business-to-business -markkinointia harjoittavalle yritykselle ja kehittää konkreettinen markkinointi-suunnitelma sosiaalisissa medi...

  13. Take back program for ICN products - a B2B solution for WEEE implementation

    Energy Technology Data Exchange (ETDEWEB)

    Renner, H. [Siemens ICN, Munich (Germany); Chryssos, G. [eds-r GmbH, Thierhaupten (Germany)

    2004-07-01

    In 2005 the WEEE (waste electrical and electronic equipment) directive has to be implemented in each country of the European Union. The implementation of this directive affects a significant part of end of life equipment which has to be taken back directly from B2B (business to business) users. In contrast to end of life equipment from private households, there is a high residual value and therefore high reuse potential of B2B equipment. Within this scope a take back program for telecommunications equipment has been implemented by Siemens ICN together with the recycling company and re-use expert eds-r GmbH in order to optimise recovery and take back logistics processes. Essential elements of this take back program are area-wide take back logistics with web based track and trace system, professional dismantling and selection of reusable components with subsequent redelivery to service and sales network of Siemens ICN as well as professional recovery. (orig.)

  14. Evolution, development, and communication of branding in B2B markets

    OpenAIRE

    Seyedghorban, Zahra

    2017-01-01

    While, branding was traditionally viewed as having limited significance in business-to-business (B2B) markets, existing research not only acknowledges its existence, but emphasises its strategic importance in enhancing organisations’ competitive positions and financial performance. Given the fragmented research on B2B branding, there is a need to first provide a comprehensive review of B2B branding literature as a field of study by conducting a bibliometric investigation (Essay 1). The result...

  15. Il B2B e il paradigma dei costi di transazione (B2B and the Transaction Costs Paradigm

    Directory of Open Access Journals (Sweden)

    Pierluigi Sabbatini

    2001-06-01

    Full Text Available Business to Business (B2B Internet commerce causes a significant contraction of transaction costs. According to the Coase paradigm, we would thus expect a deverticalization of the industry and broader scope for anonymous market mechanisms. In reality, such expectations are not fully borne out by the facts. When the industrial structure is concentrated the B2Bgenerally loses its independence, and is owned by the firms which most contribute to its development, e.g. the ones able to bring the liquidity to it. The B2B governance mechanism established by these firms gives hierarchical mechanisms a role which they do not usually play in extensive, anonymous markets.

  16. E-Business Models in B2B: Process Based Categorization and Analysis of B2B Models

    OpenAIRE

    Mahesh S. Raisinghani; Turan Melemez; Lijie Zou; Chris Paslowski; Irma Kimvidze; Susanne Taha; Klaus Simons

    2005-01-01

    The business models in business-to-business (B2B) e-commerce and their effectiveness have been a major topic of research in recent years. Due to the variety of existing models, it seems difficult to find a widely accepted categorization that can be analyzed and assessed. An in-depth study that provides a process-based approach to B2B e-commerce is presented and illustrated with examples from industry. A comparative examination of both the buy and the sell side based on a process-related appro...

  17. On the critical success factors for B2B e-marketplace

    Directory of Open Access Journals (Sweden)

    Sareh Ahmad Khan Beige

    2015-01-01

    Full Text Available Advancement of network technology, quick growth of Internet and Internet based solutions lead many firms to apply online processes as well as electronic businesses. Internet based B2B E-C requires applying Internet and affiliated technologies for exchanging products, services and information. Implementation of business to business (B2B requires long-term commitment of organizations. Carrying out research in this field is regarded as very important issue for recognizing effective factors on successful implementation and execution of B2B and determining current status of organization. This research deals with studying effective critical factors on successful implementation and execution of B2B. Factors are recognized through studying literature review and IT experts. Then, through case study (studying a vehicle manufacturing firm and by using analytical network process (ANP, the importance of factor and their rank are determined. The factors that are regarded at this research are including: culture, commitment and support of senior management, government support, purposes, organizational strategies, trust, partial advantage and technical infrastructure. Results of research show that support and commitment of senior management are the highest priority factors.

  18. The impact of e-marketing orientation on performance in Asian SMEs: a B2B perspective

    Science.gov (United States)

    Chong, Woon Kian; Man, Ka Lok; Kim, Mucheol

    2018-01-01

    Business-to-business (B2B) organisations are increasingly utilising electronic devices in their business operations in order to succeed in increasingly competitive markets. This trend is prevalent in the growing Asian markets, especially in the small and medium-sized enterprises (SMEs) sector. While prior research has focused on this issue in the context of large business-to-customer (B2C) organisations in Asia, there have hardly been any studies that have shed light on the B2B sector in the SME setting. This study aims to critically explore B2B e-marketing critical success factors (B2B-eM-CSFs) for SMEs operating in the Asian B2B marketplace. A key finding is the development of a theoretical framework for SMEs, emerging from the analysis of 406 companies from various industrial sectors. The study shows that interaction with the B2B-eM-CSFs is an important dimension and has a positive and significant impact on e-business efficiency and marketing improvements for Asian SMEs.

  19. The role of trust in the transition from traditional to electronic B2B relationships in agri-food chains

    NARCIS (Netherlands)

    Canavari, M.; Fritz, M.; Hofstede, G.J.; Matopoulos, A.; Vlachopoulou, M.

    2010-01-01

    E-business adoption rates in the agri-food sector are rather low, despite the fact that technical barriers have been mostly overcome during the last years and a large number of sophisticated offers are available. However, concerns about trust seem to impede the development of electronic

  20. ORM-Based Semantics of B2B Transactions

    Science.gov (United States)

    Balsters, H.; van Blommestein, F.

    After widespread implementation of Enterprise Resource Planning and Personal Information Management, the next wave in the application of ICT is headed towards business to business (B2B) communication. B2B has a number of specific aspects, one of them being negotiation. This aspect has been largely neglected by present implementations of standard EDI- or XML-messaging and by B2B webservice implementations. In this paper a precise model is given of the negotiation process. The requirements of a potential Buyer and the offer of a potential Seller are matched and, if the negotiation is successful, a contract is concluded. The negotiation process model is represented in ORM, extended with dynamic constraints. Our model may be implemented in the databases of the trading partners and in message- or service definitions.

  1. Business-to-Business: The Salesperson's Dilemma

    OpenAIRE

    Gopala Ganesh; Somjit Barat

    2011-01-01

    Problem statement: There is a lack of research on B2B e-commerce, especially involving input from B2B executives. To bridge that gap, we investigate whether (1) buyers and sellers differ significantly in their preference for traditional over the online purchase method across different products and across different purchase criteria and whether (2) buyers prefer the traditional over the online method across the straight rebuy, modified rebuy and new task buying situations. In the process, we t...

  2. Framing agenda for business model innovation research from the B2B context

    OpenAIRE

    Neupane, Ganesh Prasad; Haugland, Sven A.

    2016-01-01

    This paper reviews the literature on business models in the business-to-business (B2B) context and proposes a research agenda that can be explored by future studies using various management and organizational theories. We outline four research themes and seven research topics for research on business model innovations in the B2B context. Further studies on these topics can make significant contributions to the business model literature.

  3. B2B SME Management of Antecedents to the Application of Social Media

    DEFF Research Database (Denmark)

    Brink, Tove

    2017-01-01

    This paper elucidates how business-to-business (B2B) small and medium-sized enterprises (SMEs) can manage antecedents to the application of social media for potential contributions to their business. This in-depth qualitative research study was conducted at four plastic-producing SMEs from Octobe...

  4. A Cross-Industry Review of B2B Critical Success Factors.

    Science.gov (United States)

    Eid, Riyad; Trueman, Myfanwy; Ahmed, Abdel Moneim

    2002-01-01

    Presents a comprehensive review of B2B (business-to- business) international Internet marketing and identifies 21 critical success factors in five categories: marketing strategy, including management support, strategic goals, and collaboration; Web site factors, including Web site design; global factors, including multilanguage sites and cultural…

  5. Contextualized B2B Registries

    OpenAIRE

    Radetzki, U; Boniface, M.J.; Surridge, M.

    2007-01-01

    Abstract. Service discovery is a fundamental concept underpinning the move towards dynamic service-oriented business partnerships. The business process for integrating service discovery and underlying registry technologies into busi-ness relationships, procurement and project management functions has not been examined and hence existing Web Service registries lack capabilities required by business today. In this paper we present a novel contextualized B2B registry that supports dynamic regist...

  6. Strategic B2B customer experience management: the importance of outcomes-based measures

    OpenAIRE

    Zolkiewski, Judy; Story, Victoria; Burton, Jamie; Chan, Paul; Gomes, Andre; Hunter-Jones, Philippa; O’Malley, Lisa; Peters, Linda D.; Raddats, Chris; Robinson, William

    2017-01-01

    Purpose\\ud \\ud The purpose of this paper is to critique the adequacy of efforts to capture the complexities of customer experience in a business-to-business (B2B) context using input–output measures. The paper introduces a strategic customer experience management framework to capture the complexity of B2B service interactions and discusses the value of outcomes-based measurement.\\ud Design/methodology/approach\\ud \\ud This is a theoretical paper that reviews extant literature related to B2B cu...

  7. The Importance of Brand on B2B Markets: Expert Interviews with Hilti AG Managers

    Directory of Open Access Journals (Sweden)

    Martin Konečný

    2013-12-01

    Full Text Available This paper investigates the importance of brand building in the business-to-business world. Not only B2C companies must take branding into account and put it among their top priorities in order to survive and succeed on the market. The first part of the article deals with the theoretical background of brand importance and market specifics of B2B markets and results in the setting of two hypotheses. The following research has to find out how the managers of a pure business-to-business company perceive the importance of a brand; moreover, it has to evaluate the importance of eight specific brand building factors. Fourteen expert interviews document the growing of brands in the B2B market and their main aspects. At the end of the article, we will focus on future implications for B2B management.

  8. Marketing Optimization for B2B Market

    OpenAIRE

    Kaynova Tatyana V.

    2012-01-01

    The article presents market definition B2B, the necessity to optimize marketing B2B market, provides a system for B2B-marketing and developed stages of its formation. On this basis it was identified key factors of customer loyalty and are the stages of development of loyalty programs for customers market B2B.

  9. De cruciale rol van inkoopgedraag : CRM in business to business

    NARCIS (Netherlands)

    Santema, S.C.; Rijt, van de J.

    2002-01-01

    Oak b-to-b bedrijven gaan steeds meer relationeel in plaats van transactioneel denken. Complicerende factor voor CRM in business to business is alleen, dat bedrijven niet alleen met een verkoper maar ook met een koper te maken hebben. Hoe kan CRM in business to business het beste worden ingezet?

  10. Il B2B e il paradigma dei costi di transazione (B2B and the Transaction Costs Paradigm

    Directory of Open Access Journals (Sweden)

    Pierluigi Sabbatini

    2012-04-01

    Full Text Available Business to Business (B2B Internet commerce causes a significant contraction of transaction costs. According to the Coase paradigm, we would thus expect a deverticalization of the industry and broader scope for anonymous market mechanisms. In reality, such expectations are not fully borne out by the facts. When the industrial structure is concentrated the B2Bgenerally loses its independence, and is owned by the firms which most contribute to its development, e.g. the ones able to bring the liquidity to it. The B2B governance mechanism established by these firms gives hierarchical mechanisms a role which they do not usually play in extensive, anonymous markets.         JEL Codes: D23, L86Keywords: Cost, Transaction Costs, Transactions

  11. Debesų kompiuterijos paslaugų teikimo optimizavimas B2B modelyje

    OpenAIRE

    Ciechanavičiūtė, Kamilė

    2017-01-01

    The optimization of cloud computing provision in a Business to Business (B2B) model is highly desirable in today’s dynamic global business environment. The business workflows between business partners, suppliers and consumers need to be highly adaptable to changing business needs. As businesses move from a static to a dynamic environment, cloud computing provides a highly scalable, elastic and cost effective compute platform to run both, traditional platform 2 applications as well as the plat...

  12. B2B E-marketplaces in the Airline Industry: Process Drivers and Performance indicators

    OpenAIRE

    Wagner, Claudia-Maria; Huber, Bernd; Sweeney, Edward; Smyth, Austin

    2005-01-01

    Competitive pressures are increasing within and between different strategically oriented groups of airlines. This paper focuses on the level of efficiency improvements gained by using e-Marketplaces in the procurement process. Findings from a survey among 88 international airlines reveal that the use of Business-to-Business (B2B) e-Marketplaces does play different roles across the various airline groupings. Airlines that are involved in strategic alliances show higher joint procurement activi...

  13. How to Develop Social Media Marketing Guidelines for a Small B2B Enterprise

    OpenAIRE

    Varis, Ville

    2013-01-01

    The aim of this thesis is to research business-to-business social media marketing and help formulate guidelines for starting Real Clean Finland’s social media marketing efforts. This research seeks to find the easiest and most resource-effective methods and social media channels suitable for B2B marketing. At the time of the thesis process, the company had no established social media presence. Ideas for these guidelines were established through a combination of theoretical study and quali...

  14. Small and medium sized wine producers dealing with business to business e-commerce: Towards a relational model for enhancing value (co- creation

    Directory of Open Access Journals (Sweden)

    Saba Andrea

    2017-01-01

    Full Text Available The internet has produced a forward-looking shift in the way we communicate, think and run economic activities around the globe. The revolution in Information and Communication Technology (ICT has generated an innovating process in the agri-food sector that is far from being unwind. The wine industry is a case in point. Indeed, the industry has attempted to address the multifaceted challenges posed by electronic commerce since always. Business to business electronic commerce has been slower to develop than its counterpart, i.e. business to consumer E-commerce. However business to business e-commerce is starting to attract an increased interest, by showing a significant business value in terms of potential. Against this background, the slow development of B2B e-commerce has been linked to regulatory and economic reasons. In order to deal with such stumbling blocks, the paper suggests a shift towards an open platform that is aimed at facilitating transactions and interactions among businesses through a continuous problem-solving process in which trust and value is co-created by producers and customers through relational contracting.

  15. An investigation on effects of perceived value on brand popularity and brand loyalty: A B2B case study

    Directory of Open Access Journals (Sweden)

    Zakaria Karimi Rad

    2014-03-01

    Full Text Available This research evaluates the effect of perceived value on brand popularity and brand loyalty for some organizations in business-to-business (B2B domain under the effect of risk and e-service quality. The practical relationships among six different kinds of risks including performance, social, financial, time, psychological and safety with consideration of quality in e-commerce business on customer’s perceived value are evaluated and the effects of this perception of value on consequences of perceived value are measured. In this study, using the partial least square method as well as gathering the information of some Iranian firms that use electronic services, the study finds that there was a significant relationship between various types of risks and perceived value. There is also considerable influence of perceived value on satisfaction, brand popularity, and brand loyalty.

  16. USING UML SCENARIOS IN B2B SYSTEMS

    Directory of Open Access Journals (Sweden)

    A. Jakimi

    2010-05-01

    Full Text Available Scenarios has become a popular technique for requirements elicitation and specification building. Since scenarios capture only partial descriptions of the system behavior, an approach for scenario composition and/or integration is needed to produce more complete specifications. The Unified Modeling Language (UML, which has become a standard notation for object-oriented modeling, provides a suitable framework for scenario acquisition using Use Case diagrams and Sequence or Collaboration diagrams. In this paper, we suggest an algorithmic and tool support for composing and integrating scenarios that are represented in form of sequence diagrams. We suggest four operators (;: sequential operator, ||: concurrent operator, ?: conditional operator and  * :iteration operator to compose a set of scenarios that describe a use case of a given system. In this paper, we suggest also to apply the scenario approach to B2B systems (Business to Business. We propose to develop B2B systems as a three activities process deriving formal specifications and code skeletons from UML scenarios. Activities of this proposed process are generally automatic and are supported by a set of developed algorithms and tools.

  17. B2B Models for DoD Acquisition

    National Research Council Canada - National Science Library

    Kamel, Magdi N

    2008-01-01

    A central vision of B2B e-commerce is that of an electronic marketplace that would bring suppliers together with major buyers of goods and services for the purpose of conducting "frictionless commerce...

  18. XML Based Business-to-Business E-Commerce Frameworks%基于XML的B2B电子商务构架

    Institute of Scientific and Technical Information of China (English)

    范国闯; 刘庆文; 李京; 钟华

    2002-01-01

    The B2B (Business-to-Business)e-commerce framework solves the key problem-interoperability between enterprise during e-commerce transactions.Firstly,this paper presents several key factors of B2B e-commerce framework by analyzing the role of frameworks.Moreover,this paper analyzeds and compares several international popular B2B frameworks from from the point of view of these factors.Finally,this paper proposes the design principles,objectives and e-commerce transaction language of cnXML (Chiese e-Commerce XML)frameworks.

  19. A Model of B2B Exchanges

    OpenAIRE

    Gabor Fath; Miklos Sarvary

    2001-01-01

    B2B exchanges are revolutionizing the way businesses will buy and sell a variety of intermediary products and services. It is estimated that most of the roughly $7 trillion worth of business transactions are likely to go through these new institutions within the next decade. This paper tries to understand the economics governing the transactions within B2B exchanges and analyze their likely evolution over time. In doing so, we start by providing the rigorous definitions to a number of critica...

  20. INTEGRATION AND SYSTEM FAILURES OF ELECTRONIC GOVERNMENTAL PROCUREMENT SYSTEMS IN TURKEY AND PROPOSALS FOR MORE EFFICIENT SYSTEMS IN THE LIGHT OF B2B PORTAL MOVEMENTS

    OpenAIRE

    Yildirim, Fazli; Telli Yamamoto, Gonca

    2011-01-01

    Today’s business dynamics are rapidly changing, especially for the private sector in the world and new paradigm which is called as the electronic environment is starting to dominate the business life. Most of the companies trying to adapt these changes with their company structure and most of them were re-engineered their business models with this new wave. In Turkey, government is trying to transform their services in to digital world for gaining more speed, decreasing the costs and satisfyi...

  1. Cosima B2B - Sales Automation for E-Procurement

    OpenAIRE

    Kießling, Werner (Prof. Dr.); Fischer, Stefan; Döring, Sven

    2006-01-01

    E-procurement is one of the fastest growing application areas for e-commerce. Though B2B transaction costs could be reduced recently by establishing XML based standards for electronic product catalogs and data interchange, B2B sales costs are still high due to the amount of human interaction. For the first time we present a fully automated electronic sales agent for e-procurement portals. The key technologies for this breakthrough are based on preferences modeled as strict partial orders, ena...

  2. B2B Integration in Global Supply Chains

    DEFF Research Database (Denmark)

    Schubert, Petra; Legner, Christine

    2011-01-01

    The competitiveness of businesses is increasingly dependent on their electronic networks with customers, suppliers, and partners. While the strategic and operational impact of external integration and IOS adoption has been extensively studied, much less attention has been paid to the organizational...... and technical design of electronic relationships. The objective of our longitudinal research project is the development of a framework for understanding and explaining B2B integration. Drawing on existing literature and empirical cases we present a reference model (a classification scheme for B2B Integration...

  3. Sociala Medier som kommunikationskanal för B2B-företag

    OpenAIRE

    Kaddura, Layla; Olsson, Karin

    2010-01-01

    The purpose of this thesis is to show what advantages and opportunities social media offer for B2B-companies (business-to-business), and how they can be used for marketing communications. We have studied how companies can use social media, for example evolving the organization, developing products/services, staying up-to-date, building relations, creating customer loyalty and engagement, building the company’s identity and image, and affecting the buying decisions. We have also studied how B2...

  4. Management and control applications in Agriculture domain via a Future Internet Business-to-Business platform

    Directory of Open Access Journals (Sweden)

    Sokratis Barmpounakis

    2015-05-01

    Full Text Available The Agriculture business domain, as a vital part of the overall supply chain, is expected to highly evolve in the upcoming years via the developments, which are taking place on the side of the Future Internet. This paper presents a novel Business-to-Business collaboration platform from the agri-food sector perspective, which aims to facilitate the collaboration of numerous stakeholders belonging to associated business domains, in an effective and flexible manner. The contemporary B2B collaboration schemes already place the requirements for swift deployment of cloud applications, capable of both integrating diverse legacy systems, as well as developing in a rapid way new services and systems, which will be able to instantly communicate and provide complete, “farm-to-fork” solutions for farmers, agri-food and logistics service providers, ICT companies, end-product producers, etc. To this end, this conceptual paper describes how these requirements are addressed via the FIspace B2B platform, focusing on the Greenhouse Management & Control scenarios.

  5. THE IMPORTANCE OF CORPORATE BRANDS FOR DECISION MAKING IN THE BUSINESS-TO-BUSINESS CONTEXT

    Directory of Open Access Journals (Sweden)

    Nikolina Koporčić

    2017-01-01

    Full Text Available The purpose of this paper is to provide a deeper understanding of the importance of the corporate brand for the business-to-business (B2B context, specifically concerning the buyer and supplier decision-making processes. The paper provides a literature review on tangible and intangible brand attributes, as well as their influence on perceived risks and emotions in decision making. The findings imply that business decision making is not solely rational, and that emotions matter a great deal. The conceptual framework thus presents the process of business decision making in which brand attributes play a focal role for both the buyer and supplier. Research implications include three aspects: the importance of corporate brands and their attributes for reducing a buyer´s perceived risks when choosing a new supplier, the role of corporate brands for strategies that suppliers are using when attracting potential buyers, and the effect of emotions on the mentioned processes. The paper offers a new comprehensive framework for studying decision-making in the B2B context and contributes to corporate branding and decision-making theory development.

  6. Developing a framework for relationship intention, satisfaction, loyalty and retention of SMEs in the business-to-business financing environment / Margaretha Henriëtha Mentz

    OpenAIRE

    Mentz, Margaretha Henriëtha

    2014-01-01

    In the business-to-business (B2B) financing industry, financiers offering financing to SMEs are finding it increasingly difficult to attract new customers and to retain existing customers. One way of attracting and retaining customers is by creating superior customer satisfaction, as it is believed that customer satisfaction leads to loyalty which ultimately results in customer retention. Customer satisfaction could also be an important indicator as to whether customers would want to build lo...

  7. Exploring a business to business recurring revenue framework for the delivery of software as a service through a cloud computing channel

    OpenAIRE

    Dempsey, David

    2015-01-01

    Cloud Computing (CC) is creating a new paradigm for the distribution of computer software applications. Within this context CC enabled Software as a Service (SaaS) fundamentally changes the revenue expectations and business model for the application software industry. This study considers the revenue expectation of the CC industry and its dependency on renewal subscriptions, while the study focuses on SaaS in the Business-to-Business (B2B) domain, delivered through the CC chann...

  8. Beyond the exchange--the future of B2B.

    Science.gov (United States)

    Wise, R; Morrison, D

    2000-01-01

    Using the Internet to facilitate business-to-business commerce promises many benefits, such as dramatic cost reductions and greater access to buyers and sellers. Yet little is known about how B2B e-commerce will evolve. The authors argue that changes in the financial services industry over the past two decades provide important clues. Exchanges, they say, are not the primary source of value in information-intensive markets; value tends to accumulate among a diverse group of specialists that focus on such tasks as packaging, standard setting, arbitrage, and information management. Because scale and liquidity are vitally important to efficient trading, today's exchanges will consolidate into a relatively small set of mega-exchanges. Originators will handle the origination and aggregation of complex transactions before sending them on to mega-exchanges for execution. E-speculators, seeking to capitalize on an abundance of market information, will tend to concentrate where relatively standardized products can be transferred easily among a large group of buyers. In many markets, a handful of independent solution providers with well-known brand names and solid reputations will thrive alongside mega-exchanges. Sell-side asset exchanges will create the networks and provide the tools to allow suppliers to trade orders among themselves, sometimes after initial transactions with customers are made on the mega-exchanges. For many companies, traditional skills in such areas as product development, manufacturing, and marketing may become relatively less important, while the ability to understand and capitalize on market dynamics may become considerably more important.

  9. Brand Management in Business-to-Business Context : Relational Perspective

    OpenAIRE

    Siponen, Jere

    2012-01-01

    It is a common belief among managers that branding is only useful in Business-to-Consumer markets and not in Business-to-Business. These managers think that the Busi-ness-to-Business rational and unemotional buying decision-making process cannot be affected by brand because it is only concerned with features, price, quality and so on. This is incorrect information. The possibility to choose between competitors has grown during time and this has expanded the traditional view of branding. A tru...

  10. Do self-service technologies affect interfirm relationships? A B2B perspective

    Directory of Open Access Journals (Sweden)

    Raechel Johns

    2014-11-01

    Full Text Available While considerable literature examines business-to business (B2B relationships, the impact of technology on these relationships has lacked attention. IT has impacted the way businesses operate in a B2B context as well as influencing services by altering the way services are delivered. To understand the way in which Internet technology has impacted these B2B services, it is essential to examine its impact not only on business processes but on business relationships too. One technology, enabled by modern Internet technologies, which is changing the nature of business relationships is the increased use of self-service technologies (SSTs or technology-enabled services, however, there is a shortage of research in the area in a B2B context. The discussion in this paper provides an overview of the impact of IT on business relationships, using Relationship Marketing theory to provide a theoretical framework. A qualitative study in the Australian banking industry provides findings relating to the theory. The findings of this study provide evidence that while traditional Relationship Marketing theory is still applicable for some business customers, new theory is required for business customers who do not seek relationships. With both practical and theoretical implications, the research detailed in this paper makes a useful contribution to the literature and indicates the necessity for further research to be developed which explores business customers who prefer to remain transaction-oriented, rather than develop interpersonal relationships.

  11. B2B oriented on-line applications generator

    OpenAIRE

    Vintilă Bogdan-Cătălin

    2008-01-01

    B2B applications are presented. Quality characteristics of B2B applications are defined. B2B application structure is defined. The application for contracts is developed. The advantages are identified.

  12. Organizational Learning Supported by Machine Learning Models Coupled with General Explanation Methods: A Case of B2B Sales Forecasting

    Directory of Open Access Journals (Sweden)

    Bohanec Marko

    2017-08-01

    Full Text Available Background and Purpose: The process of business to business (B2B sales forecasting is a complex decision-making process. There are many approaches to support this process, but mainly it is still based on the subjective judgment of a decision-maker. The problem of B2B sales forecasting can be modeled as a classification problem. However, top performing machine learning (ML models are black boxes and do not support transparent reasoning. The purpose of this research is to develop an organizational model using ML model coupled with general explanation methods. The goal is to support the decision-maker in the process of B2B sales forecasting.

  13. ONLINE ACQUISITIONS IN B2B MODEL

    Directory of Open Access Journals (Sweden)

    Constantin SASU

    2016-12-01

    Full Text Available Within the present paper, we propose to review some of the main aspects documented by the academic research so far with regard to the online purchasing behaviour in the B2B online environment (more specifically, in the case of the small and medium-sized companies. Preliminary conclusions reveal that, at least in the case studies, the dominant feature is that the geographic delimitation creates a potential obstacle when it comes to applying a general principle governing the small and medium-sized enterprises. Despite this, we consider that some theoretical elements can be acknowledged, elements from which future research can start to develop theories and hypothesis aimed at better explaining the phenomenon. Furthermore, the fact that the studies are rarely involving the same sector, makes it impossible to generalise the process.

  14. Marketing for Business-to-Business Electronic Markets

    OpenAIRE

    Hans H. Bauer; Maik Hammerschmidt

    2004-01-01

    Mittlerweile sind nahezu alle Branchen lueckenlos durch elektronische Marktplaetze abgedeckt mit der Folge eines fast ausschließlichen Verdraengungswettbewerbs. Der ueberwiegende Teil der Marktplaetze hat das Problem des Erreichens der kritischen Masse zur Realisierung von Netzeffekten geloest. Eine effiziente Transaktionsvermittlung ist langfristig für eine umfassende Nutzenstiftung nicht ausreichend. Die Matching-Grundfunktionen sind in der Reifephase zu Minimalleistungen geworden, die alle...

  15. Information management: The adoption of order processing for B2B e-commerce

    Directory of Open Access Journals (Sweden)

    F. W. Voges

    2007-11-01

    Full Text Available The management of information flow in the order processing activities of small enterprises is not always understood. An inefficient supply chain is often the result of the lack of timely and accessible inter-firm information and data exchange. Small suppliers often do not have the technology infrastructure and capable resources available for proper integration with supply chains. This research investigated suppliers and fast moving consumer goods (FMCG retailers, adopting business-to-business (B2B e-commerce. Small businesses are the focus of this research, as they contribute to a large portion of the South African economy and play an important role in the supply chains of retailers. Case study research using evidence obtained from nine small, medium and micro enterprises (SMMEs and suppliers located in the Western Cape, South Africa, was used. It was found that small suppliers have different processes for conducting business with various retailers. Literature revealed little evidence of using the Internet as an enabling technology in on-line order processing. From the analysis, nine improvement areas were identified to enhance the conduct of efficient B2B order processing and associated information flow. These improvement areas were merged with four factors that were identified in a framework when adopting e-supply chains. This resulted in the proposition of guidelines for small suppliers when adopting B2B e-commerce for order processing.

  16. The effectiveness of marketing communications on the business-to-business markets

    OpenAIRE

    Žabkar, Vesna; Završnik, Bruno; Jerman, Damjana

    2015-01-01

    The composition of communication mix and the integration of the different instruments vary with time and also depend on type of product market (consumer or business-to-business). This paper focuses on a development and testing of the model of marketing communication effectiveness in the business-to-business market. Building on past research from the marketing communications and business-to-business marketing literatures, the model (which incorporates concepts of the source of communication, c...

  17. MODEL OF MARKETING COMMUNICATIONS EFFECTIVENESS IN THE BUSINESS-TO-BUSINESS MARKETS

    OpenAIRE

    Jerman, Damjana; Završnik, Bruno

    2012-01-01

    Much of the research into marketing communications has focused on the consumer market with little regard to date for the business-to-business market. This paper focuses on a development and testing of a model of marketing communication effectiveness in the business-to-business market. Building on past research from the marketing communications and business-to-business marketing literature, the model (which incorporates facets of the marketing communication objectives, bidirectional communicat...

  18. Drivers of Sales Innovation in Business-To-Business Firms

    DEFF Research Database (Denmark)

    Ritter, Thomas; Geersbro, Jens

    2014-01-01

    This paper defines the term sales innovation, offers an operationalization of the concept, and discusses antecedents of sales innovation in terms of important internal and external drivers. An empirical analysis of 409 B2B firms identifies the internal drivers of sales innovation as increased top...... management focus and increased resource allocation as well as increasing customer and competitor dynamics as external drivers. Despite the suggested positive impact of the degree of competitive pressure on sales innovation, the empirical results suggest a significant negative impact, i.e. competitive...... pressure leads to less innovation in sales. Finally the paper suggests managerial implications as well as avenues of further research in this area....

  19. The Role of Trust in Business-to-Business E-Commerce Collaboration in a Unique Environment in Australia

    OpenAIRE

    Carol Pollard; Amanda Diggles

    2006-01-01

    This research explores interorganisational collaboration in business-to-business e-commerce, and the factors that influence its development in a unique Australian environment. Using a qualitative case study approach, seven informants from four Tasmanian organisations were interviewed. The data confirmed trust was an important prerequisite for the establishment and development of both electronic and traditional interorganisational relationships. Collaborative relations such as communication an...

  20. TRUST IN B2B E-MARKETPLACES

    Directory of Open Access Journals (Sweden)

    SEBASTIAN KOT

    2011-01-01

    Full Text Available The paper presents background of B2B exchanges and review of their forms and functionalities. The benefits and fails reasons are noticed. European enterprises interest in B2B trade is next aspect of consideration. Finally, the trust barriers of B2B exchanges are presented.

  1. Harnessing marketing automation for B2B content marketing

    OpenAIRE

    Järvinen, Joel; Taiminen, Heini

    2016-01-01

    The growing importance of the Internet to B2B customer purchasing decisions has motivated B2B sellers to create digital content that leads potential buyers to interact with their company. This trend has engendered a new paradigm referred to as ‘content marketing.’ This study investigates the organizational processes for developing valuable and timely content to meet customer needs and for integrating content marketing with B2B selling processes. The results of this single case study demonstra...

  2. PARTICULARITIES OF THE COMPETITIVE ENVIRONMENT IN THE BUSINESS TO BUSINESS FIELD

    OpenAIRE

    Ştefan Claudiu CĂESCU; Ionel DUMITRU

    2011-01-01

    Any product traded on the consumer goods market, in its evolution from raw material to finished products undergoes a series of successive transactions on the business to business market. On the business to business market, the competitive environment and the marketing mix are essentially different than those on the business to consumer market, under the aspect of the instruments used to analyse the marketing environment and the product, price, distribution, and promotion policies. The objecti...

  3. Key Account Management and Quality in Business-to-Business Relationships

    OpenAIRE

    Ojasalo, Jukka

    2000-01-01

    What are the main elements of successful Key Account Management (KAM)? What is the nature of quality for the company and for the individual in business-to-business relationships? What kind of managerial practices are required at the company and individual level in Key Account Management? This paper focuses on these central aspects of KAM. It describes the main elements of KAM, which is a systematic marketing management approach in the business-to-business context with the objective to build p...

  4. B2B myynnin johtaminen ravintola-alalla

    OpenAIRE

    Pajari, Katja

    2014-01-01

    Tämän opinnäytetyön tavoitteena oli selvittää, miten ravintola-alan yrityksissä johdetaan B2B myyntiä. Tarkoituksena oli kartoittaa, miten yrityksissä panostetaan B2B myyntiin ja sen johtamiseen sekä millä tavoin yritysmyyntiä johdetaan. Tutkimus pohjautuu opinnäytetyön tietoperustaan, jossa käsitellään B2B myyntiprosessia ja myynnin johtamista. Työssä käsitellään B2B myyntiä ja selvitetään myyntiprosessin eri vaiheita. Aihe on rajattu koskemaan nimenomaan johtamisen näkökulmaa B2B myynni...

  5. Drivers of relationships affecting B2B firms in an e-commerce environment

    Directory of Open Access Journals (Sweden)

    Irene Samanta

    2014-09-01

    Full Text Available The advent of the internet has created numerous opportunities for B2B marketing professionals to enhance current marketing practices, including electronic relationships. However, the investigation of e-relationships and the factors that influence e-relationships in an internet environment is scant. Further, there appears to be no investigation of this phenomenon within the context of Greek B2B Medium-sized firms (MSF. Τhe research problem investigated in this research is: “Which drivers in B2B e-commerce use affect inter-firm relationships in medium-sized B2B firms?”. A framework for B2B e-commerce relationships in a changing and globalized environment was synthesised and integrated with the literature about relationship marketing to arrive at the following research issues: “How do relationship marketing drivers affect the management of B2B e-relationships?”. An explanatory quantitative research approach was used and quantitative data was collected from B2B firms in Greece, which represents a case of e-commerce progress during the last six years. Regarding social exchange, some important differences emerge where cooperation between B2B e-commerce firms is concerned. Suppliers engaged in electronic commerce are more committed and oriented to a long-term relationship than buyers, based on both previous and current experience with them. Confidence in the relationships, consistency and honesty with their obligations and the exchange of reliable, trustworthy information and advisory services between firms are important factors in the development and establishment of their e-relationships. The main contribution of this research is the development of a theoretical framework for e-relationships in medium-sized Β2Β firms. That framework is the first rigorously researched step towards understanding the importance of these powerful streams of relationship drivers in total, and the business activity of e-marketing and electronic relationships.

  6. Digital Marketing Strategy : B2B and Stakeholders Communication

    OpenAIRE

    Lashgari, Maryam

    2018-01-01

    Since digital media entered the business domain, many different tools and platforms have transformed the nature of business communications. This transformation has not been easy, since the journey has been accompanied by challenges from the marketers’ side against the adoption of the new platforms into the firm’s communication channels. Business to business marketers have also been engaged in such challenges by maintaining a slow adoption, which has motivated the researchers to study the adop...

  7. Impact of B2B Social Media on SMEs

    OpenAIRE

    Guarch Gallen, Sara

    2012-01-01

    Business-to-business marketers have begun to appreciate the value social networks -- specifically, the use of social media -- to nurture relationships with current customers and to reach one’s potential customers. This thesis examines the use of social media to capture the impact on supply-chain events and develop a context for those events. It also analyses the use of social media in the supply chain to build relationships among supply-chain participants. The small and medium scale enterp...

  8. Oligopolistic Business to Business E-Market and Welfare

    OpenAIRE

    Reiko Aoki

    2001-01-01

    We examine the effect of an oligopolistic upstream electronic market on upstream and downstream prices. The analysis highlights the two sources of competition that a firm that source from an electronic market (e- market firm) face: competition with less efficient firms that source traditionally (t-market firms) and competition among e-market firms. When size of the upstream e-market is small, the first effect dominates and there is higher profits with lower upstream prices in the e-market. Wh...

  9. Applying conceptual design to B2B sales negotiations

    DEFF Research Database (Denmark)

    Illi, Mikko; Ylirisku, Salu

    This paper addresses the challenge of perceiving B2B sales negotiation in a manner that would open up new possibilities for the improvement of the practice. B2B sales agents work under high pressure in developing relevant and appealing proposals when negotiating for a deal with a customer. The key...... problem that will be addressed is the building of understanding of a customer’s current needs and requirements, and then trying to devise an appropriate proposal to match these. The work of the sales agents in B2B sales negotiations is highly complex, as they need to understand both the modular machinery...... on the ways in which design sense making artefacts may drive also B2B sales agents’ work....

  10. B2B Models for DoD Acquisition

    Science.gov (United States)

    2007-07-30

    product design, demand forecasting, asset management, and sales and marketing plans 35 Proctor & Gamble’s Private Industrial Network SOURCE: Laudon... B2B Models for DoD Acquisition 30 July 2007 by Magdi N. Kamel, Associate Professor Graduate School of Operational & Information Sciences...number. 1. REPORT DATE 30 JUL 2007 2. REPORT TYPE 3. DATES COVERED 00-00-2007 to 00-00-2007 4. TITLE AND SUBTITLE B2B Models for DoD

  11. Creating Competitive Advantage by Rethinking B2B Software Pricing

    OpenAIRE

    Adelstrand, Carl; Brostedt, Emil

    2016-01-01

    The choice of pricing model for software products is a complex procedure due to the different characteristics compared to physical products. This thesis investigates and compares software pricing models in a B2B setting, and describes how KAM plays a role in executing a pricing model. The research has been conducted as an opportunist case study on Adebro, a technology company in the B2B sector. The thesis have come to the following conclusions, with data from interviews and literature: Perpet...

  12. Scope of Internal Marketing in B2B Companies

    OpenAIRE

    Nigam, Niharika

    2007-01-01

    Abstract Previous studies have focused on "internal marketing" from services marketing perspective. There is, therefore, a great dearth of in-depth research on its application to other business types. This research attempts to find the scope of internal marketing in B2B companies. The purpose of this research is to closely examine the elements, their linkage, tools and applications of Internal marketing when applied to B2B settings. Internal marketing, the application of marketing managem...

  13. An Iterative Procedure for Efficient Testing of B2B: A Case in Messaging Service Tests

    Energy Technology Data Exchange (ETDEWEB)

    Kulvatunyou, Boonserm [ORNL

    2007-03-01

    Testing is a necessary step in systems integration. Testing in the context of inter-enterprise, business-to-business (B2B) integration is more difficult and expensive than intra-enterprise integration. Traditionally, the difficulty is alleviated by conducting the testing in two stages: conformance testing and then interoperability testing. In conformance testing, systems are tested independently against a reference system. In interoperability testing, they are tested simultaneously against one another. In the traditional approach for testing, these two stages are performed sequentially with little feedback between them. In addition, test results and test traces are left only to human analysis or even discarded if the solution passes the test. This paper proposes an approach where test results and traces from both the conformance and interoperability tests are analyzed for potential interoperability issues; conformance test cases are then derived from the analysis. The result is that more interoperability issues can be resolved in the lower-cost conformance testing mode; consequently, time and cost required for achieving interoparble solutions are reduced.

  14. B2B-myynnin nykytila ja haasteet Suomessa

    OpenAIRE

    Ylimaula, Jukka

    2014-01-01

    Tämä opinnäytetyö tutki B2B-myynnin nykytilaa valituissa suomalaisissa yrityksissä. Tutkimuksen tavoite oli selvittää myyntijohdon mielestä B2B-myynnissä tärkeitä asioita ja hahmottaa tapaa, jolla organisaatio toimii yhteistyössä myynnissä. Näin teemojen pohjalta opinnäytetyö pyrki muodostamaan ajankuvan suomalaisesta B2B-myynnistä. Opinnäytetyö muodostuu teoriaosasta ja empiirisestä osasta. Teoreettinen osuus tutkii myyntiä sekä myyjän että ostajan näkökulmasta. Myös asiakassuhteita ja m...

  15. Digitaalisen markkinoinnin suunnitelma b2b-yritykselle

    OpenAIRE

    Harhakoski, Oskari

    2011-01-01

    Työ käsittelee digitaalisen markkinoinnin suunnitelman tekemistä b2b-yritykselle. Tavoitteena oli kilpailuedun hankkiminen sosiaalisen median tehokkaalla hyödyntämisellä mark-kinoinnissa. Konkreettisemmin yritys halusi lisää näkyvyyttä ja myyntiä. Suunnitelman laatimisessa hyödynnettiin POST-menetelmää. Erityistä huomiota kiinnitettiin b2b-markkinoinnin eroihin b2c-markkinointiin verrattuna. Myös yrityksen toimiminen Suomen markkinoilla huomioitiin. Lisäksi analysoitiin kilpailijoita asia...

  16. B2B-myyntiprosessi : case: Yritys X

    OpenAIRE

    Lamppu, Samuli

    2017-01-01

    Opinnäytetyön aiheena on B2B-myyntiprosessi yrityksessä x. Työn tavoitteena on kartoittaa yrityksen B2B-myyntiprosessin nykytila, tunnistaa mahdolliset ongelma-alueet ja tehdä tämän perusteella ehdotukset toimenpiteistä prosessin parantamiseksi. Työ tehdään suomalaisen PK-yrityksen toimeksiannosta. Opinnäytetyön taustalla on oma urani yrityksen yritysmyynnissä, ja työni kautta tunnistamani haasteet sekä mahdollisuudet, joita hyödyntämällä yritys voisi kehittää myyntitoimintaansa. Yritykse...

  17. How has IT impacted the B2B sales process?

    OpenAIRE

    Bjørnstad, Julia Jemli

    2017-01-01

    B2B sales role plays a major role in driving the economy, and this industry has been experiencing major changes over the year with the advances in technology which allow for more cost savings and driving for more efficient ways of conducting sales operations. The objective of this exploratory qualitative research paper was to raise interest in the role technology plays in the B2B sales process today from the salesperson’s view point. It was further partly built on previous rese...

  18. The opening and reading behavior of business-to-business direct mail

    NARCIS (Netherlands)

    De Wulf, K; Hoekstra, JC; Commandeur, HR

    Companies who are able to optimize their target audience's opening and reading behavior of commercial business-to-business mailings realize two objectives at the same time: increase response rates of these mailings and lift the level of exposure of their company, its products, and/or services.

  19. Buyer–supplier interaction in business-to-business services : A typology test using case research

    NARCIS (Netherlands)

    van der Valk, W.; Wynstra, F.

    2012-01-01

    We empirically test a theory specifying distinct ideal interaction patterns for four business-to-business service types, which differ with regard to how they are used by the buying company. The ideal interaction patterns are conceptualised as configurations of five different interaction dimensions:

  20. Buyer-supplier interaction in business-to-business services : a typology test using case research

    NARCIS (Netherlands)

    Valk, van der W.; Wynstra, J.Y.F.

    2012-01-01

    We empirically test a theory specifying distinct ideal interaction patterns for four business-to-business service types, which differ with regard to how they are used by the buying company. The ideal interaction patterns are conceptualised as configurations of five different interaction dimensions:

  1. Marketing-sales interface configurations in B2B firms

    NARCIS (Netherlands)

    Biemans, Wim G.; Brencic, Maja Makovec; Malshe, Avinash; Makovec Brenciv, M.

    As the body of knowledge on marketing-sales interface expands, there is a greater need to investigate the specific aspects of marketing-sales configurations in B2B firms. Using a qualitative methodology and interview data collected from over 100 sales and marketing professionals from the US, The

  2. Development of New B2B Venture Corporate Brand Identity

    DEFF Research Database (Denmark)

    Törmälä, Minna; Gyrd-Jones, Richard I.

    2017-01-01

    of interviews and archival data generated during a three-year period to examine the development of corporate brand over time. This study shows that the development of corporate brand identity and the context of the development of new B2B venture are closely intertwined processes and provides a framework...

  3. The 4W framework for B2B E-contracting

    NARCIS (Netherlands)

    Angelov, S.; Grefen, P.W.P.J.

    2004-01-01

    Contracts are fundamental for the engagement of companies in commerce relations. B2B electronic contracting aims at improving the efficiency and effectiveness of the contracting process and at providing new opportunities to the contracting parties. Virtual enterprises, for example, can be

  4. Semantic Expression and Execution of B2B Contracts on Multimedia Content

    Science.gov (United States)

    Rodríguez-Doncel, Víctor; Delgado, Jaime

    Business to business commerce of audiovisual material can be governed by electronic contracts, in the same way as digital licenses govern business to consumer transactions. The digital licenses for end users have been expressed either in proprietary formats or in standard Rights Expression Languages and they can be seen as the electronic replacement of distribution contracts and end user licenses. However, these languages fail to replace the rest of the contracts agreed along the complete Intellectual Property value chain. To represent their corresponding electronic counterpart licenses, a schema based on the standard eContracts and the Media Value Chain Ontology is presented here. It has been conceived to deal with a broader set of parties, to handle typical clauses found in the audiovisual market contracts, and to govern every transaction performed on IP objects.

  5. Marketing communications in industrial B2b markets enhancing the value of the corporate brand relying on common added values

    Directory of Open Access Journals (Sweden)

    Jose Ignacio Monrabal

    2013-09-01

    Full Text Available Today, industrial Business-to-Business (B2B markets are mainly characterized by a highly trained customer for making rational decisions in a highly competitive and global market, requiring more than ever organizations to approach their markets with a single and consistent message. Such demanding scenario requires to define a corporate brand transmitting in one message all the advantages that a Customer may appreciate in the long-term, based not only on what the company stands for in the market, but also the benefits of all its products throughout its portfolio. Such elements are referred as Common Added Values (CAVs, being some general examples the technology, quality, innovation and reliability; the capacity, infrastructure and distribution network; after-sales service policies, support and training; or the price and financial policies. This paper tries to explain the source of this need, describing the main differences between a brand communications model focused on the product or including the main B2B corporate values; and highlighting the main CAVs, to get an industry player either small or large, can succeed in generating brand equity through an integrated marketing communications strategy.

  6. Impact of Service Extension and Services Interaction on B2b Sales: A Temporal Investigation Into Fuels’ Category

    Directory of Open Access Journals (Sweden)

    Marcos Inacio Severo de Almeida

    2014-11-01

    Full Text Available The scope of services marketing has a theoretical and empirical gap that refers to the impact of the provision of services on sales. This research opportunity is routinely highlighted in theoretical proposals such as the Augmented Service Offering (ASO, Innovation in Services (IS and Service Dominant Logic (SDL, which require alternative measures of combinations of product and service and the possible effects that these arrangements may cause. This article aims to investigate the impact of the extension and the interaction of services on Business to Business (B2B sales. Three hypotheses were tested with data from the fuel sector. Research was operationalized based on secondary data, ceded by an energy company, which comprise sales of regular and premium gasoline of this company to 19 gas stations along 27 months, totaling 513 observations. The study involved the construction of a generalized linear model with balanced, long and random effects panel structure. The three hypotheses were supported, identifying how the extensive principle of service contributes to the increased performance and conclude the existence of a direct, linear and positive impact of extension and interaction of services on B2B sales.

  7. COSIMA B2B - sales automation for e-procurement

    OpenAIRE

    Döring, Sven

    2004-01-01

    COSIMA B2B - sales automation for e-procurement / W. Kießling, S. Fischer, S. Döring. - In: International Conference on E-Commerce Technology : Proceedings / IEEE International Conference on E-Commerce Technology, CEC 2004 : 6 - 9 July 2004, San Diego, California / ed. by Martin Bichler ... - Los Alamitos, Calif. [u.a.] : IEEE Computer Society, 2004. - S. 59-68

  8. Customer satisfaction in B2B cloud services

    OpenAIRE

    Turunen, Helinä

    2013-01-01

    Tutkimuksen tavoitteena on kirjallisuuskatsauksen kautta esitellä B2B-pilvipalveluiden asiakastyytyväisyyteen vaikuttavia seikkoja, ja kuinka näitä seikkoja tulisi ottaa huomioon asiakastyytyväisyyden parantamisessa. Tässä tutkimuksessa verkkopohjaiseen liiketoimintaan liittyvää asiakastyytyväisyyden tutkimusta käytettiin pohjana etsiessä asiakastyytyväisyyteen vaikuttavia seikkoja pilvipalveluissa. Tutkimuksessa vertaillaan asiakastyytyväisyyteen vaikuttavia seikkoja vertailemalla tyytyväisy...

  9. Mass Customized Technical Textiles in the B2B Sector

    Science.gov (United States)

    Gebhardt, R.; Barteld, M.; Grafmüller, L.; Mosig, T.; Weiß, M.

    2017-10-01

    Mass Customization is a great opportunity for textile companies for both staying competitive in high-wage countries and offering inexpensive, customized products. Within the area of Technical Textiles, this study focuses on the B2B sector and shows the status quo, potentials and strengths. Both management and technological issues are addressed. For the former, business models and the value co-creation process are dealt with, for the latter, the focus is on modelling.

  10. SERVICES MARKETING WITHIN BUSINESS-TO-BUSINESS CONTEXT: A CONTENT ANALYSIS OF 1996 – 2014 PERIOD

    Directory of Open Access Journals (Sweden)

    Ceren Akman Biyik

    2017-06-01

    Full Text Available The aim of the study is to conduct a content analysis of services marketing within business-tobusiness context that were published between years 1996-2014. A qualitative approach was used and content analysis was conducted on 71 articles from 24 journals in this study. Firstly, thematic investigation was conducted, and then coding process was completed. According to the results of content analysis, top research topics are determined based on services marketing and business-to-business context. The findings of the study also showed the least studied topics and shed light on new research areas to the researchers in the field of services marketing and business-to-business.

  11. Past, Present, and Future Business-to-Business and Industrial Marketing Research

    DEFF Research Database (Denmark)

    Lindgreen, Adam; Di Benedetto, C. Anthony; Geersbro, Jens

    2018-01-01

    This editorial summarizes both the development and impact of Peter LaPlaca, in terms of his work with and for the industrial and marketing purchasing research community, using several different perspectives. It also offers an overview of what (former) editors of other business-to-business marketing...... management journals think of Peter LaPlaca. Following that, this editorial briefly reviews dominant topics in Industrial Marketing Management....

  12. Supply chain process collaboration and Internet utilization: an international perspective of business to business relationships

    Directory of Open Access Journals (Sweden)

    Marcos Paulo Valadares de Oliveira

    2015-01-01

    Full Text Available This paper compiles the findings of an international study which primary objective was to investigate the relationships between Internet utilization in business-to-business relationships, collaborative efforts and their impact over supplier and customer-oriented processes performance. It highlights the Internet as an important enhancer of collaboration in supply chains and addresses the effects of such efforts on companies’ overall performance. As a conclusive-descriptive and quantitative study, data from a survey of 788 companies from the USA, China, Canada, United Kingdom, and Brazil were analyzed with the use of descriptive statistics, reliability evaluation of the research model’s internal scales, path analysis and structural equation modeling to evaluate supply chain processes collaboration, both up- and down-stream. Internet utilization in supplier and customer-oriented processes was found positively related to collaborative practices in business-to-business relationships. Collaborative practices in supplier and customer-oriented processes, in turn, showed potential effects on performance. Also, supplier-oriented processes performance was found positively associated with customer-oriented process performance. Both internet use and collaborative practices are even more important in a high-context country like Brazil. The paper helps clarify the impact of internet use on business-to-business collaborative relationships. In this sense, practitioners can take this impact to redraw the organizational landscape and business processes amongst supply chain participants.

  13. B2B-verkkokaupan markkinointiviestintäsuunnitelma

    OpenAIRE

    Luoma, Hanna

    2015-01-01

    Opinnäytetyön aiheena oli luoda markkinointiviestintäsuunnitelma Yritys Oy:n kehitteillä olevalle verkkokaupalle. Työn tavoitteena oli markkinointiviestintäsuunnitelman avulla selvittää miten Yritys Oy:n B2B-verkkokauppa saadaan osaksi myyntitoimia ja miten se mahdollisimman tehokkaasti tuodaan asiakkaiden tietoisuuteen. Yritys Oy on vuonna 2003 perustettu perheyritys, jonka toiminta on kiinnitystekniikan tukkumyynti alan ammattilaisille. Yritys Oy:llä on useampi toimipiste ympäri Suomea...

  14. Strategic Insights from Mystery Shopping in B2B Relationships

    DEFF Research Database (Denmark)

    Mattsson, Jan

    2012-01-01

    This paper describes how mystery shopping can be used to gain valuable strategic input in B2B service relationships. We account for a longitudinal case study framed as a natural experiment (duration 18 months) in a Swedish group of consultancy companies offering a wide selection of industrial...... guideline covering the themes of map, smoke and mirror as metaphors) has been extended to comprise a larger group of engineers and may be taken up in a company-wide way. The experiment was deemed effective in developing both a procedure for mystery shopping and a new way to train the consultants....

  15. Marketing B2B: mapeamento dos trabalhos acadêmicos no Brasil de 1998 a 2007 B2B MARKETING: MAPPING ACADEMIC PAPERS IN BRAZIL FROM 1998 TO 2007

    Directory of Open Access Journals (Sweden)

    Beatriz Quaresma Mendonça

    2010-08-01

    Full Text Available O Marketing, ao mesmo tempo em que é rico por receber contribuições de áreas diversas, como Economia, Sociologia e Psicologia, dentre outras, ainda busca consolidar uma teoria própria. Nesse sentido, a classificação de trabalhos acadêmicos apresenta-se como importante para o mapeamento dos rumos em que o Marketing vem sendo trabalhado ao longo dos últimos anos no Brasil, assim como para o levantamento de tendências da área. Entender as características da compra organizacional é essencial para a criação de programas eficazes de marketing que atinjam os compradores deste mercado. Isso porque tais compradores não se comportam como os de mercado de consumo, apesar do objetivo na realização da compra ser o mesmo em ambos os casos – satisfazer uma necessidade. Os objetivos e as políticas singulares de uma organização estabelecem restrições especiais na tomada de decisão do comprador organizacional (KERIN et al., 2007. Este estudo buscou identificar os artigos da área de Marketing Business-to-Business (B2B publicados nos EnANPADs, RAE, RAC, READ e RAUSP no período de 1998 a 2007, verificando, apesar da pequena quantidade de trabalhos realizados, o número tem aumentado e, seguindo a tendência da literatura, as pesquisas estão se concentrando na área de marketing de relacionamento entre empresas.The Marketing discipline is influenced by several areas like Economics, Sociology and Psychology. However, it's still looking for an own theory. The scientific classification of papers becomes an important tool to find the way Marketing has been studied on last years in Brazil, as well as to find trends in this area. Understanding the organizational buying characteristics is mandatory in order to create efficient marketing programs that meet industry's buyers. This occurs because those buyers don't have the same behavior as individual consumers, despite the goal of a buying operation be the same - satisfaction of a need. The goals

  16. GESTÃO DO RELACIONAMENTO COM O CLIENTE EM MERCADOS BUSINESS-TO-BUSINESS

    Directory of Open Access Journals (Sweden)

    Vanderli Prieto

    2005-06-01

    Full Text Available Este artigo trata da aplicação do conceito de Gestão do Relacionamento com o Cliente (CRM no segmento  business-to-business.O conceito representa o desafio de enxergar cada cliente como se fosse o seu próprio mercado. No segmento  business-to-business a transação de valor econômico é alta e a perda de um único cliente pode resultar em impacto significativamente negativo para as receitas. Isto demanda um investimento ainda maior em construir e manter um relacionamento com os clientes. O objetivo deste artigo  é indicar aspectos críticos na implementação do CRM relacionados à estratégia da empresa e à estrutura de CRM. O artigo descreve uma experiência com a automação da força de vendas (SFA, que é uma das dimensões tecnológicas do CRM. A metodologia de pesquisa adotada foi o estudo de caso em uma empresa global de engenharia eletroeletrônica. Neste artigo primeiramente são introduzidos os conceitos de CRM e SFA e então são discutidos aspectos da implementação do CRM no segmento  business-to-business.  As conclusões nos permitem perceber que a estrutura de CRM provê maior produtividade à área de Vendas e transfere o controle da gestão do relacionamento com o cliente do vendedor para a empresa e que tais resultados são apoiados em ações estratégicas sistematicamente conduzidas.

  17. Matchmaking Framework for B2B E-Marketplaces

    Directory of Open Access Journals (Sweden)

    Fekete ZOLTAN ALPAR

    2010-01-01

    Full Text Available In the recent years trading on the Internet become more popular. Online businesses gradually replace more and more from the conventional business. Much commercial information is exchanged on the internet, especially using the e-marketplaces. The demand and supply matching process becomes complex and difficult on last twenty years since the e-marketplaces play an important role in business management. Companies can achieve significant cost reduction by using e-marketplaces in their trade activities and by using matchmaking systems on finding the corresponding supply for their demand and vice versa. In the literature were proposed many approaches for matchmaking. In this paper we present a conceptual framework of matchmaking in B2B e-marketplaces environment.

  18. Relationship Quality as Predictor of B2B Customer Loyalty

    Directory of Open Access Journals (Sweden)

    Shaimaa S. B. Ahmed Doma

    2013-02-01

    Full Text Available Relationship marketing has become extremely important recently due to the fierce competition in today's marketplace. Companies are required to build long-term profitable relationship with customers and to achieve customer loyalty. Also, switching behaviors frequently occur among most of targeted customers. Fewer studies, however, discuss the effects of relationship quality efforts on customer loyalty. Therefore, this study is aimed to investigate the impact of relationship quality on customer loyalty in B2B context in the Egyptian shipping services sector. Building on prior research, we propose relationship quality as a higher construct comprising trust, commitment and satisfaction. An analytical model is developed as a guideline to test the relationships between relationship quality dimensions and customer loyalty.

  19. Getting started with Oracle SOA B2B Integration a hands-on tutorial

    CERN Document Server

    Bhatia, Krishnaprem; Perlovsky, Alan

    2013-01-01

    This hands on tutorial gives you the best possible start you could hope for with Oracle B2B. Learn using real life scenarios and examples to give you a solid footing of B2B.This book is for B2B architects, consultants and developers who would like to design and develop B2B integrations using Oracle B2B. This book assumes no prior knowledge of Oracle B2B and explains all concepts from scratch using illustrations, real world examples and step-by-step instructions. The book covers enough depth and details to be useful for both beginner and advanced B2B users.

  20. B2-B2.5 code benchmarking

    Energy Technology Data Exchange (ETDEWEB)

    Dekeyser, W.; Baelmans, M; Voskoboynikov, S.; Rozhansky, V.; Reiter, D.; Wiesen, S.; Kotov, V.; Boerner, P.

    2011-01-15

    ITER-IO currently (and since about 15 years) employs the SOLPS4.xxx code for its divertor design, currently version SOLPS4.3. SOLPS.xxx is a special variant of the B2-EIRENE code, which was originally developed by an European consortium (FZ Juelich, AEA Culham, ERM Belgium/KU Leuven) in the late eighties and early nineties of the last century under NET contracts. Until today even the very similar edge plasma codes within the SOLPS family, if run on a seemingly identical choice of physical parameters, still sometimes disagree significantly with each other. It is obvious that in computational engineering applications, as they are carried out for the various ITER divertor aspects with SOLPS4.3 for more than a decade now, any transition from one to another code must be fully backward compatible, or, at least, the origin of differences in the results must be identified and fully understood quantitatively. In this report we document efforts undertaken in 2010 to ultimately eliminate the third issue. For the kinetic EIRENE part within SOLPS this backward compatibility (back until 1996) was basically achieved (V. Kotov, 2004-2006) and SOLPS4.3 is now essentially up to date with the current EIRENE master maintained at FZ Juelich. In order to achieve a similar level of reproducibility for the plasma fluid (B2, B2.5) part, we follow a similar strategy, which is quite distinct from the previous SOLPS benchmark attempts: the codes are ''disintegrated'' and pieces of it are run on smallest (i.e. simplest) problems. Only after full quantitative understanding is achieved, the code model is enlarged, integrated, piece by piece again, until, hopefully, a fully backward compatible B2 / B2.5 ITER edge plasma simulation will be achieved. The status of this code dis-integration effort and its findings until now (Nov. 2010) are documented in the present technical note. This work was initiated in a small workshop by the three partner teams of KU Leuven, St. Petersburg

  1. The profitability drivers in packaging materials reuse for manufacturers in business to business environments

    DEFF Research Database (Denmark)

    Larsen, Samuel; Deleuran, Brian; Jacobsen, Peter

    Purpose –The purpose of this paper is to explore the profitability drivers for a firm’s operation of a reverse supply chain (RSC) that takes back and reuses packaging materials. Results apply specifically to original equipment manufacturers (OEMs) in business to business environments. Design......’s theoretical basis is the RSC literature’s business perspective formulated by Guide and Van Wassenhove. Findings – The drivers of profitability in packaging materials reuse are 1) the amount of avoided costs of purchasing new packaging materials, 2) the firm’s ability to reduce costs of reverse logistics...... as between the drivers and their sub-level antecedents. Originality/value – The study provides exploratory insights into the economics of reusing packaging materials and identifies the drivers that are decisive for a firm’s ability to reuse packaging materials profitably....

  2. Managing Innovation Through Social Media in B2B SME-Context

    DEFF Research Database (Denmark)

    Lutz, Salla; Madsen, Svend Ole; Brink, Tove

    2015-01-01

    This paper shed light on how social media application can enhance innovation management in SME B2B context. Our study employs a qualitative case study approach with four B2B SMEs for in-depth research in the period from October 2013 to October 2014. The B2B SME managers aim for open business mode...

  3. Increasing loyalty using predictive modeling in Business-to-Business Telecommunication

    OpenAIRE

    Luciano, Patrick; Rebai, Ismail; Lemaire, Vincent

    2015-01-01

    Customer Relationship Management (CRM) is a key element of modern marketing strategies. One of the most practical way to build useful knowledge on customers in a CRM system to produce scores to forecast churn behavior, propensity to subscribe to a new service... In AMEA zone (Asia, Middle East and Africa zone), the context of fierce competition may represent a higher percentage, and particularly in B2B market. But by contrast, to our knowledge, no scientific papers were dedicated and publishe...

  4. Levels of Business to Business E-Commerce Adoption and Competitive Advantage in Small and Medium-Sized Enterprises: A Comparison Study Between Egypt and the United States

    OpenAIRE

    Elbeltagi, I; Hamad, H; Moizer, J; Abou-Shouk, M

    2016-01-01

    Business-to-business e-commerce adoption has become increasingly important for small and medium-sized enterprises, allowing them to gain and sustain competitive advantage. Business-to-business adopted at different levels based on different resource endowments leads to competitive advantage being gained and sustained in proportion to that level of adoption. This study uses structural equation modeling to investigate how levels of business-to-business e-commerce adoption affects and contributes...

  5. Relationship Marketing: An Analysis of Relationship Business-To-Business at Multi Brand Retailers From Surfwear

    Directory of Open Access Journals (Sweden)

    Kátia Pinheiro Lamarca

    2014-06-01

    Full Text Available In the current market environment, a good relationship with clients proves to be an essential item to be worked on maintaining competitive advantages. Especially in  relationships business-to-business, between retailers and their suppliers where transactions have high economic value. The level of difficulty in managing this relationship further increases in multi brand companies, which have high offer from suppliers. Therefore, this article aims to study the degree of satisfaction of multi brand retailers in surfwear apparel segment when it comes to the relationship with their suppliers. The survey was applied to a closed mailing of companies in the sector, and the responses were analyzed to verify the accuracy of the hypotheses raised by the authors, from the previously studied literature. Specific items on the actions of relationship marketing have had higher degree of dissatisfaction, and presented interesting links between the degree of satisfaction of retailers and the years of relationship with the supplier, the number of stores and the volume of purchases effected.

  6. An in-depth case study on the role of industrial design in a business-to-business company

    NARCIS (Netherlands)

    Valencia, A.; Person, F.E.O.K.; Snelders, H.M.J.J.

    2013-01-01

    In this paper, we investigate how managers perceive the roles of industrial design, based on their experiences with designers in two product development projects in a business-to-business environment. The study demonstrates that designers can make contributions that surpass the design of physical

  7. Requirements on a B2B e-contract language

    NARCIS (Netherlands)

    Angelov, S.; Grefen, P.W.P.J.

    2005-01-01

    Electronic contracts are the instrument to govern electronic trading relationships between business parties. A number of efforts exist in both the academic and industrial worlds to define an e-contract specification language. However, these efforts lack either universality or completeness. The main

  8. Towards a cross-cultural typologgy of trust in B2B food trade

    NARCIS (Netherlands)

    Hofstede, G.J.; Fritz, M.; Canavari, M.; Oosterkamp, E.B.; Sprundel, van G.J.F.T.

    2010-01-01

    Purpose – This paper aims to develop a hierarchical typology of trust elements for business-to-business trade among European companies in the food sector. Design/methodology/approach – The paper integrates desk research literature study and a qualitative survey of food industry companies. An

  9. Antecedents and consequences of environmental stewardship in boundary-spanning B2B teams

    NARCIS (Netherlands)

    Ruyter, de J.C.; Jong, de A.; Wetzels, M.G.M.

    2009-01-01

    The authors examine antecedents and consequences of environmental stewardship in frontline business-to-business teams. On the basis of data from members of 34 teams organized into regional networks, they demonstrate the differential impact of team environmental stewardship on customer satisfaction

  10. B2B Negotiation Support: the need for a communication perspective

    NARCIS (Netherlands)

    Weigand, H.; Schoop, M.; Moor, A. de; Dignum, F.P.M.

    2003-01-01

    Negotiation support is an important challenge for business-to-business e-commerce that is still poorly supported in current information systems. One reason is that negotiation processes are much harder to formalize than the business processes in the fulfilment phase. The goal of this paper is to

  11. User involvement and supporting tools in business-to-business service innovations: Insights from Facility Management services

    DEFF Research Database (Denmark)

    Nardelli, Giulia

    is the generalizability of the findings to other business-to-business service sectors. More research conducted both in FM services and other service sectors would help to shed light on the generalizability of these findings. Originality/value – The study contributes with new and detailed insights into the complexity......Purpose – This article investigates and conceptualizes user involvement in business-to-business service innovations as well as the tools that are used to support interactions in such a service innovation process. Design/methodology/approach – The paper uses a qualitative research approach to answer...... the research question. By following Miles and Huberman (1984)’s this study started with a literature review of studies investigating service innovation, service innovations models, user roles and tools in service innovation in general, to conduct an empirical investigation in facility management (FM) services...

  12. The Emergence of Industrial Marketing Management as the Leading Academic Journal in Business-to-Business Marketing

    DEFF Research Database (Denmark)

    Di Benedetto, C. Anthony; Lindgreen, Adam

    2018-01-01

    During 1994–2016, Peter LaPlaca served as editor-in-chief of Industrial Marketing Management, an era in which the research discipline surrounding business-to-business marketing showed remarkable growth and attracted the attention of scholars worldwide. This article traces the evolving maturity...... of the discipline during these years by analyzing not just statistics but also the content of the premier journal in this area, Industrial Marketing Management. The number of papers submitted and articles published per year, the growth in the journal's impact factor, the increased presence of international authors...... and editorial board members, and the arrival of meta-analyses and special issues on emerging research topics all indicate the level of maturity and scope of the business-to-business marketing research discipline attained during this period— thanks to the expert guidance and tireless efforts of Professor La...

  13. A study of Relationship Marketing in business-to-business markets focusing on the Indian Jewellery sector

    OpenAIRE

    Godha, Kartika

    2007-01-01

    Relationship marketing today is one the most talked about contemporary marketing strategies and a new paradigm in marketing over a last few decades. However, the operational aspects of this paradigm are still vague and need more investigation. The purpose of this research is to understand the effect of relationship marketing in business-to-business sector emphasizing on Indian gems and jewellery Industry and how different factors add to the creation and development of relationships. ...

  14. Effective forms of market orientation across the business cycle:a longitudinal analysis of business-to-business firms

    OpenAIRE

    Frösén, Johanna; Jaakkola, Matti; Churakova, Iya; Tikkanen, Henrikki

    2016-01-01

    Macroeconomic developments, such as the business cycle, have a remarkable influence on firms and their perfor- mance. In business-to-business (B-to-B) markets characterized by a strong emphasis on long-term customer relationships, market orientation (MO) provides a particularly important safeguard for firms against fluctuating market forces. Using panel data from an economic upturn and downturn, we examine the effectiveness of differ- ent forms of MO (i.e., customer orientation, competitor or...

  15. CUSTOMER RELATIONSHIP MANAGEMENT IN BUSINESS-TO-BUSINESS MARKETING: EXAMPLE OF TOURISM SECTOR

    Directory of Open Access Journals (Sweden)

    Demet TUZUNKAN

    2018-04-01

    Full Text Available The aim of this study is to demonstrate how customer relationship management systems are implemented in tourism companies that do business-tobusiness marketing. The study firstly tries to explain the concepts of business-tobusiness marketing and customer relations management. The existence and implementation of customer relationship management systems, particularly in business-oriented organizations, is crucial in order to make a difference in the globalizing world where competition conditions are gradually increasing. In order to achieve this, it has been evaluated how the customer relationship management systems are formed, how they are implemented, and what advantages they provide by conducting interviews with the employees in the companies that are business-tobusiness marketing in tourism sector and business areas. In methodology, semistructured interview technique has been used which enables qualitative data collection as a method in order to reach the goal of the study. As a result of the interviews and research, it has been established that customer relations management in B2B tourism companies is quite vital to be more productive, work efficiently, support marketing activities considerably and therefore increase the sales volume.

  16. B2B-uutiskirjeen visuaalisen ilmeen kehitys — Case Tamtron Solutions Oy

    OpenAIRE

    Salo, Sari

    2014-01-01

    Opinnäytetyön tarkoituksena oli kehittää Tamtron Solutions Oy:n uutiskirjeelle uusi visuaalinen ilme. Yrityksen lähettämästä uutiskirjeestä yritysasiakkaille puhutaan B2B-uutiskirjeenä. Tamtron Solutions Oy halusi B2B-uutiskirjeen avulla tehostaa markkinointia, kasvattaa myyntiä ja luoda uusia asiakassuhteita. Yritys halusi toteuttaa markkinointikampanjan B2B-uutiskirjeen muodossa rakennusalan yrityksille. Yritys valitsi kampanjan kohderyhmäksi rakennusalan yritykset, koska lakimuutos rakennu...

  17. Using service design methods for B2b service brand concept development: Case company

    OpenAIRE

    Molina Escalante, Hugo

    2014-01-01

    A short time before this study was initiated, a small B2b service company had just began op-erating its business without a brand of it’s own. The company owners were looking to design an innovative brand for their business. The purpose of this thesis was to develop the brand for this service Company in the B2b context, using practical service design and Strategic design research methods. This thesis report represents a framework for developing a B2b service brand using research methods c...

  18. Usability perspective on social media sites' adoption in the B2B context

    OpenAIRE

    Lacka, Ewelina; Chong, Alain

    2016-01-01

    While social media sites have been successfully adopted and used in the B2C context, they are perceived to be irrelevant in B2B marketing. This is due to marketers' perception of poor usability of these sites in the B2B sector. This study investigates the usability of social media sites when adopted for B2B marketing purposes in the one of world's largest social media market: China. Specifically, by extending the Technology Acceptance Model with Nielsen's Model of Attributes of System Accepta...

  19. The Power of B2B Brands : A case study of how B2B companies in the forest industry can communicate sustainability through their Brand

    OpenAIRE

    Bålfors, Joakim; Ståhlspets, Johan

    2016-01-01

    Today’s B2B companies operate in a global business world that is characterised by product homogenisation and intense competition. Finding sources for differentiation and consequently competitive advantage is a concern that no company with a long-term horizon can ignore. The development of the brand, recognized as a strategic asset, has created new ways of conducting beneficial marketing management, which can lead to differentiation from competitors and create conditions for company success. T...

  20. B2B or B2C? Dutch approaches towards marketing and the consumer, 1945-1968, with particular attention to Heineken’s Brewery

    Directory of Open Access Journals (Sweden)

    Keetie Sluyterman

    2017-09-01

    Full Text Available In this article I analyse how Dutch companies approached the consumers and marketing during the years 1945-1968, a period during which the Netherlands became a ‘consumer society’. In the first part I examine articles in the Dutch journal Tijdschrift voor Efficiëntie en Documentatie (ted, or Journal for Efficiency and Documentation, a leading management periodical. This examination shows how new ideas from abroad were taken up and disseminated in the Netherlands by both management consultants and large producers of consumer goods such as Unilever and Philips. In the second part of this article I take a closer look at Heineken’s brewery, drawing on the company’s archives. Heineken closely followed the ideas afloat at the time and put them intopractice. However, the Heineken case also shows the different approaches necessary for business-to-consumer (b2c and business-to-business (b2b relationships. The second type of relationships deserves more attention from historians.

  1. Competency-orientated brand cooperations of power supply companies in the B2B sector; Kompetenzorientierte Markenkooperationen von Energieversorgungsunternehmen im B2B-Kundenbereich

    Energy Technology Data Exchange (ETDEWEB)

    Peuser, M.M.

    2008-07-01

    On the basis of an extensive empirical study with B2B electricity users, the author of the book under consideration examines brand co-operations of power supply companies with companies not working in the area of energy production. Based on the view of various co-operation alternatives, impact relations and success-determining factors of influence in the area of B2B customers are identified. The term of the authority of an energy brand is discussed. Beside this, profiles of concrete brands of current power supply companies from the view of B2B customers are pointed out, and recommendations for the organization of brand co-operation and the structure of mark authority in practice are shown. This contribution is written for lecturers and students of the management economics with the emphasis of marketing and management as well as high-level personnel in the energy industry, who wants to develop strong mark authority by brand co-operation.

  2. Marketing On-Line, Comércio Eletrónico e Hotelaria: Estudo sobre a Marcação de Hotéis na Internet em Mercados Business-to-Business

    Directory of Open Access Journals (Sweden)

    Jorge Remondes

    2015-08-01

    Full Text Available O marketing digital, o comércio eletrónico e os métodos usados por empresas para marcação de hotéis em viagens de negócios são temas de reflexão na literatura, no senso comum e em alguns estudos empíricos. Este artigo é também um contributo teórico e concetual sobre esta problemática e simultaneamente um contributo para as empresas e gestores pelo facto de dar a conhecer os resultados de um estudo online, de tipo quantitativo, baseado numa amostra de 206 quadros empresariais portugueses que responderam a um questionário nas redes sociais facebook, Linkedin e Twitter, de vinte a vinte e sete de maio de 2013. O objetivo da pesquisa foi analisar comparativamente os métodos de marcação de hotéis em business-to-business (B2B com o intuito de medir a importância da internet nestes mercados em Portugal. Recorreu-se à análise descritiva e aplicação de testes estatísticos para facilitar a interpretação dos dados recolhidos. Os resultados mostram que a proporção de marcação de hotéis, em viagens de negócios, preferencialmente através da internet é a mais elevada das opções possíveis. Por outro lado, antes de efetuarem uma compra recorrem com mais frequência a motores de busca e sites de hotéis. No entanto, os resultados  não confirmam que a internet seja o método preferencial em mercados B2B.

  3. Social Media within a B2B context : A qualitative study about how industrial corporations can use social media to maintain B2B relationships

    OpenAIRE

    Andersén, Sophia; Bengtsson, Annie; Gilén, Sandra

    2014-01-01

    The last thirty years there has been a dramatic change in relationship marketing. The use of computers connected to the Internet at work places has increased over time and social media is widely used in marketing strategies. Social media is a new phenomenon to communicate with each other, it enables market information based on individual consumer’s experiences. Therefore managers are seeking a way to incorporate social media into their strategies, but this is more common within B2C than B2B. ...

  4. Social media as a support tool for B2B communication

    OpenAIRE

    Thapa Magar, Chandani

    2016-01-01

    This research was commissioned by Oulu University of Applied Sciences and a Finnish tech company Uros Ltd. As social media adoption is growing steadily in the contemporary consumer marketing, not many cases can be found where Social Media has been successfully adopted and used in a B2B scenario. Thus, it has remained as a reserved matter for many B2B companies, which still follow the tried-and-true business principles polished through traditional marketing. This research paper aims to enhanc...

  5. Short syntheses of enantiopure calystegine B-2, B-3, and B-4

    DEFF Research Database (Denmark)

    Skaanderup, Philip Robert; Madsen, Robert

    2001-01-01

    Calystegine B-2 B-3, and B-4 have been prepared in 5 steps from the benzyl protected methyl 6-iodoglycopyranosides of glucose, galactose and mannose, respectively, by using a zinc-mediated domino reaction followed by ring-closing olefin metathesis as the key steps.......Calystegine B-2 B-3, and B-4 have been prepared in 5 steps from the benzyl protected methyl 6-iodoglycopyranosides of glucose, galactose and mannose, respectively, by using a zinc-mediated domino reaction followed by ring-closing olefin metathesis as the key steps....

  6. Extreme ultraviolet spectroscopy of G191-B2B - Direct observation of ionization edges

    Science.gov (United States)

    Wilkinson, Erik; Green, James C.; Cash, Webster

    1992-01-01

    We present the first spectrum of the hot, DA white dwarf G191-B2B (wd 0501 + 527) between 200 and 330 A. The spectrum, which has about 2 A resolution, was obtained with a sounding rocket-borne, grazing incidence spectrograph. The spectrum shows no evidence of He II, the expected primary opacity source in this wavelength region. Three ionization edges and one absorption feature were observed and are suggestive of O III existing in the photosphere of G191-B2B. Also noted is a broad spectral depression that may result from Fe VI in the photosphere.

  7. Managing innovation processes through value co-creation: a process case from business-to-business service practise

    DEFF Research Database (Denmark)

    Nardelli, Giulia; Broumels, Marcel

    2018-01-01

    Value co-creation is a specific type of collaboration that is considered to be an innovative and interactive process between end users and organisations; it aims to increase the value of a product or service. This study investigates how a network of stakeholders collaborating to manage innovation...... openly co-creates value over time; it contributes to the existing literature on value co-creation by taking the perspective of the network as a whole. The study follows a case in which value co-creation unfolds over time across a network of stakeholders within the business-to-business facility service...... context. The in-depth longitudinal investigation of a network composed of a corporate customer and its external facility service providers revealed that a network of stakeholders co-creates value over time by 1) offering an adaptable structure for the network to organise innovation activities...

  8. A Scientometric Analysis of Publications in the Journal of Business-to-Business Marketing 1993–2014

    DEFF Research Database (Denmark)

    Young, Louise; Wilkinson, Ian; Smith, Andrew

    2015-01-01

    underlying conceptual themes: relationships, market, study, and business. But the focal mix of concepts has changed over time, from a narrower initial focus on distribution and power and conflict, to a greater focus on firm business marketing strategy and pedagogy, to a focus on networks, the Internet......ABSTRACT: Purpose: To conduct a scientometric analysis of the contents of the Journal of Business-to-Business Marketing from 1993 to 2014. Methodology/approach: The authors use the Leximancer computer-aided text analysis program, which reliably and reproducibly identifies the main concepts embedded...... and more collaborative relations, to a focus, in the most recent period, on psycho-social network concepts, such as trust and commitment. Research implications: The results complement and provide a baseline for evaluating and comparing researcher-conducted literature reviews of business marketing and JBBM...

  9. Value co-creation and business model innovation in the context of business-to-business services

    DEFF Research Database (Denmark)

    Nardelli, Giulia

    to manage interactions between internal and external stakeholders of the organization they serve. The second proposition, on the other hand, depicts how business model innovators manage the interplay between strategic and operational activities by allocating responsibilities among internal and external...... the network of actors to achieve value co-creation. Based on a qualitative investigation, two propositions, which summarize the main findings, are developed. In the first proposition it is outlined how processes of business model innovation within support services require a certain degree of openness......The service industries are characterized by the involvement of stakeholders in the innovation process. The aim of this study is to understand how, in the context of business-to-business services, the interplay between operational and strategic activities of an organization can be managed across...

  10. Customer service strategy options : a multiple case study in a B2B setting

    NARCIS (Netherlands)

    Wouters, J.P.M.

    2004-01-01

    This study addresses the question whether customer service actually has order winning potential in B2B situations, which customer service strategies are deployed, and what determines customer service relevance. A literature review was followed by a multiple case study, using 12 organizations from

  11. A process-stakeholder analysis of B2B industry standardisation

    NARCIS (Netherlands)

    Rodon, J.; Ramis-Pujol, J.; Christiaanse, E.

    2007-01-01

    Purpose - Interoperability standards are a crucial aspect in the development of B2B e-business. The aim of this paper is to understand how standardisation evolves by analysing the interplay between activities and stakeholders within the process. Unlike most of the IS research that focuses on the

  12. Supporting the diversity of B2B e-contracting processes

    NARCIS (Netherlands)

    Angelov, S.A.; Grefen, P.W.P.J.

    2008-01-01

    Contracts specify the rights and obligations of the contracting parties. Information technologies can make e-contracting more efficient and effective. A process model for flexible B2B e-contracting is proposed that separates concerns by distinguishing function and communication perspectives of

  13. Designing the marketing-sales interface in B2B firms

    NARCIS (Netherlands)

    Biemans, W.G.; Makovec Brencic, M.

    2007-01-01

    Purpose - This paper explores the marketing-sales interface in Dutch and Slovenian B2B firms. Design/methodology/approach - The study included 11 Dutch firms and ten Slovenian firms, with both samples as closely matched as possible. The firms were all manufacturers of physical products that operate

  14. B2B on-line v cestovní kanceláři

    OpenAIRE

    KUDRLIČKOVÁ, Kateřina

    2017-01-01

    A topic of this thesis is B2B online in a travel agency. The aim of this thesis is based on an analysis of trade relations between a travel agency and tour operators in the online environment to evaluate their functionality and to suggest possible improvements. The secondary aim is to see how the cooperation between the travel agency and suppliers works.

  15. Satisfaction with virtual communities in B2B financial services: social dynamics, content and technology

    NARCIS (Netherlands)

    Chompis, E.; Bons, R.W.H.; van den Hooff, B.J.; Feldberg, J.F.M.; Horn, H.

    2014-01-01

    This study explores satisfaction with Virtual Communities in a Financial Services setting. Based on Expectancy Value Theory and the concept of Experiential Value we hypothesize that three sources of value drive user satisfaction in a B2B-VC: social ties, content and technology. We propose a

  16. Care coordination in a business-to-business and a business-to-consumer model for telemonitoring patients with chronic diseases.

    Science.gov (United States)

    Grustam, Andrija S; Vrijhoef, Hubertus; Cordella, Antonio; Koymans, Ron; Severens, Johan L

    2017-12-01

    For telemonitoring to support care coordination, a sound business model is conditional. The aim of this study is to explore the systemic and economic differences in care coordination via business-to-business and business-to-consumer models for telemonitoring patients with chronic diseases. We performed a literature search in order to design the business-to-business and business-to-consumer telemonitoring models, and to assess the design elements and themes by applying the activity system theory, and describe the transaction costs in each model. The design elements are content, structure, and governance, while the design themes are novelty, lock-in, complementarities, and efficiency. In the transaction cost analysis, we looked into all the elements of a transaction in both models. Care coordination in the business-to-business model is designed to be organized between the places of activity, rather than the participants in the activity. The design of the business-to-business model creates a firm lock-in but for a limited time. In the business-to-consumer model, the interdependencies are to be found between the persons in the care process and not between the places of care. The differences between the models were found in both the design elements and the design themes. Care coordination in the business-to-business and business-to-consumer models for telemonitoring chronic diseases differs in principle in terms of design elements and design themes. Based on the theoretical models, the transaction costs could potentially be lower in the business-to-consumer model than in the business-to-business, which could be a promoting economic principle for the implementation of telemonitoring.

  17. Characteristics of the brand building on the business (B2B market

    Directory of Open Access Journals (Sweden)

    Gligorijević Mirjana

    2011-01-01

    Full Text Available This paper analyzes the characteristics of the brand building in the business (B2B market. Branding strategy at the business market is complex and difficult to implement because of the many limiting factors. Building a brand in the business market is marked by very specific characteristics of industrial products. The value of B2B brands is built through functional characteristics and performances of the product (functional values and emotional value, which together guarantee the delivery a unique experience of business customers. All marketing mix tools can be considered to be branding instruments. The purpose of this paper is to emphasize the importance of applying a branding strategy on business market.

  18. Estrutura organizacional, capacidade dos serviços e impacto sobre o desempenho de fornecedores logísticos no contexto B2B

    Directory of Open Access Journals (Sweden)

    Margareth Rodrigues de Carvalho Borella

    Full Text Available Resumo: O objetivo deste estudo é verificar quais aspectos associados à estrutura organizacional e à capacidade de prestação de serviços contribuem para o desempenho de fornecedores logísticos no contexto de relações B2B (business to business com empresas cliente, configuradas em cadeias de suprimentos (CS. Uma amostra, incluindo 80 empresas fornecedoras de serviços logísticos no sul do Brasil, foi obtida através de uma survey num universo de empresas que desenvolvem atividades logísticas de armazenagem, controle de estoque, transporte, entregas programadas, operações portuárias e desembaraço aduaneiro. O questionário utilizado continha escalas múltiplas para representar as variáveis dos constructos relacionados à estrutura organizacional, capacidade dos serviços e desempenho. As respostas refletiram a percepção que os fornecedores de serviços logísticos tinham de suas atividades em relação ao seu principal cliente na cadeia de suprimentos. Utilizando análise estatística multivariada baseada em modelagem de equações estruturais, LV-PLS (Latent Variable – Partial Least Squares com procedimento bootstrapping, verificou-se que o único atributo que provoca impacto sobre a obtenção de melhor desempenho do fornecedor de serviço logístico é a sua capacidade de cumprir técnica e operacionalmente o serviço contratado pelo cliente. A capacidade de fornecer serviços logísticos recebe influência positiva e significante tanto de uma estrutura organizacional dotada de autonomia quanto de formalização.

  19. Software-Lösungen in B2B-Verkaufsgesprächen wirkungsvoll einsetzen

    OpenAIRE

    Thoma, Axel Michael

    2017-01-01

    Dieser Beitrag befasst sich mit dem Einsatz von Software-Lösungen in B2B-Verkaufsgesprächen (auf Englisch: Digital Sales Enablement). Anhand aktueller Beispiele aus der Geschäftswelt wird erklärt, wie solche Lösungen helfen (1) die Produktivität zu steigern, (2) Kunden zu aktivieren und (3) Neugeschäft zu entwickeln. Ebenfalls werden die Konzeption und Umsetzung solcher Lösungen behandelt.

  20. Evaluation of Open Innovation in B2B from a Company Culture Perspective

    Directory of Open Access Journals (Sweden)

    Nikolaos Katsikis

    2016-10-01

    Full Text Available This article is written for innovation managers, business developers or employees in similar positions in a company selling in a B2B environment. Decision criteria are presented which will help to find the right open innovation tool for the desired goals and also for the given company culture. Aiming to increase business successfully by involving externals cannot be seen independently of the attitude and openness of an organization as a whole to this approach.

  1. Customer journey in B2B SaaS business models

    OpenAIRE

    Opanasenko, Mariia

    2017-01-01

    In this paper customer journey for B2B SaaS business models was analyzed to study customer experience, customer success and its key performance indicators. The research method is the case study of Supplier Relationship Management SaaS solution provider. In recent years, the research in customer journey management identified the tendency of acknowledge customer journey as a differentiator and a competitive advantage. Customer journey is a complex process that entails structured customer experi...

  2. How to measure customer value and its relationship with shareholder value in a business-to-business market

    Directory of Open Access Journals (Sweden)

    Gustavo Bermejo

    2010-10-01

    Full Text Available Intangible assets are difficult to measure, but nowadays the value of the shares of firms in the stock exchange market contains a high percentage of intangible capital and customers are one of the main intangible assets which should be evaluated. This paper presents and discusses some tools to measure the value of customers. But first, it is mandatory to define and clarify the relationships among the concepts of Customer Equity (CE, Life Time Value (LTV and Customer Relationship Management (CRM. LTV is the best financial outcome to measure customer value, so the paper reviews the literature on some mathematical models to calculate LTV. We propose an equation for LTV in order to apply it in a business-to-business market, and an analysis of the influence factors involved in it is made, focusing especially in the link between LTV and shareholder value. Finally, we propose as future lines of research, the relational equity approach as the perfect complement to the customer equity analysis and a way to estimate LTV for actual cases of publicly traded firms using published information.

  3. Towards a Standardized Line List for G 191-B2B and other DA Type Objects

    Science.gov (United States)

    Preval, S. P.; Barstow, M. A.; Holberg, J. B.; Dickinson, N. J.

    2013-01-01

    We present a comprehensive analysis of the far UV spectrum of G 191-B2B over the range of 900-1700Å using co-added data from the FUSE and STIS archives. While previous identifications made by Holberg et al. (2003) are reaffirmed in this work, it is found that many previously unidentified lines can now be attributed to Fe, Ni, and a few lighter metals. Future work includes extending this detailed analysis to a wider range of DA objects, in the expectation that a more complete analysis of their atmospheres can be realised.

  4. B2B-verkkokaupan kehittäminen vaatetusalan pienyritykselle

    OpenAIRE

    Sivonen, Maisa

    2016-01-01

    Opinnäytetyö kertoo erään suomalaisen vaatetusalan yrityksen B2B-verkkokaupan kehittämisestä kaupallisemmaksi, käyttäjäystävällisemmäksi ja kohderyhmälähtöisemmäksi. Työ toteutettiin toimeksiantona suomalaiselle miesten vapaa-ajan vaatteisiin erikoistuneelle pienyritykselle keväällä 2016. Toimeksiannon lähtökohtana toimi yhteistyöyrityksen aito tarve kehittää jo olemassa olevaa yritysverkkokauppaansa palvelemaan paremmin asiakkaidensa tarpeita ja tätä kautta parantaa sähköistä yritysmyyn...

  5. The added value of social media data in B2B customer acquisition systems: A real-life experiment

    OpenAIRE

    Meire, Matthijs; Ballings, Michel; Van den Poel, Dirk

    2017-01-01

    Business-to-business organizations and scholars are becoming increasingly aware of the possibilities social media and predictive analytics offer. Despite the interest in social media, only few have analyzed the impact of social media on the sales process. This paper takes a quantitative view to examine the added value of Facebook data in the customer acquisition process. In order to do so, we devise a customer acquisition decision support system to qualify prospects as potential customers, an...

  6. Motivační program jako nástroj podpory prodeje v B2B segmentu

    OpenAIRE

    Machová, Lenka

    2010-01-01

    The diploma thesis analyses the influence of specific motivational program intended to strengthen sales in specific Business to Business segment. The analysis deals with three motivational programs intended to strengthen sales in corporate segment of Telefónica O2 Czech Republic, a.s. in a period of one and a half of the year. The diploma thesis evaluates and compares basic elements of the programs, feedback of the Account managers and Sales managers and analyses the impacts of each motivatio...

  7. Trypanosoma brucei Co-opts NK Cells to Kill Splenic B2 B Cells.

    Directory of Open Access Journals (Sweden)

    Deborah Frenkel

    2016-07-01

    Full Text Available After infection with T. brucei AnTat 1.1, C57BL/6 mice lost splenic B2 B cells and lymphoid follicles, developed poor parasite-specific antibody responses, lost weight, became anemic and died with fulminating parasitemia within 35 days. In contrast, infected C57BL/6 mice lacking the cytotoxic granule pore-forming protein perforin (Prf1-/- retained splenic B2 B cells and lymphoid follicles, developed high-titer antibody responses against many trypanosome polypeptides, rapidly suppressed parasitemia and did not develop anemia or lose weight for at least 60 days. Several lines of evidence show that T. brucei infection-induced splenic B cell depletion results from natural killer (NK cell-mediated cytotoxicity: i B2 B cells were depleted from the spleens of infected intact, T cell deficient (TCR-/- and FcγRIIIa deficient (CD16-/- C57BL/6 mice excluding a requirement for T cells, NKT cell, or antibody-dependent cell-mediated cytotoxicity; ii administration of NK1.1 specific IgG2a (mAb PK136 but not irrelevant IgG2a (myeloma M9144 prevented infection-induced B cell depletion consistent with a requirement for NK cells; iii splenic NK cells but not T cells or NKT cells degranulated in infected C57BL/6 mice co-incident with B cell depletion evidenced by increased surface expression of CD107a; iv purified NK cells from naïve C57BL/6 mice killed purified splenic B cells from T. brucei infected but not uninfected mice in vitro indicating acquisition of an NK cell activating phenotype by the post-infection B cells; v adoptively transferred C57BL/6 NK cells prevented infection-induced B cell population growth in infected Prf1-/- mice consistent with in vivo B cell killing; vi degranulated NK cells in infected mice had altered gene and differentiation antigen expression and lost cytotoxic activity consistent with functional exhaustion, but increased in number as infection progressed indicating continued generation. We conclude that NK cells in T. brucei

  8. Explaining social media acceptance by business-to-business SMEs in the South-East of England: a theory-enhanced qualitative comparative analysis

    OpenAIRE

    Iannacci, F.; Pole, K.

    2016-01-01

    Drawing on a model of technology acceptance for microbusinesses, this paper deploys a set-theoretic approach to unravel the causal complexity associated with acceptance and non-acceptance of social media by Business-to-Business Small-and-Medium Enterprises (SMEs) based in the South East of England. Our findings show the causal asymmetry between acceptance and non-acceptance. While customer attraction, raising the company’s profile and learning to use social media effortlessly lead to the acce...

  9. The Link Between Salespeople’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context : A Dyadic Analysis

    OpenAIRE

    Homburg, Christian; Stock-Homburg, Ruth

    2003-01-01

    Although it has frequently been argued that the job satisfaction of a company’s employees is an important driver of customer satisfaction, systematic research exploring this link is scarce. The present study investigates this relationship for salespeople in a business-to-business context. The theoretical justification for a positive impact of salespeople’s job satisfaction on customer satisfaction is based on the concept of emotional contagion. The analysis is based on a dyadic data set...

  10. An IMP interaction approach to modelling business-to-business professional service quality: the case of Hong Kong consulting engineering service

    OpenAIRE

    Woo, Ka-shing

    2001-01-01

    In the domain of services marketing, the most researched area is in service quality. Since the pioneering stage of service quality research in the early 1980s, most of the studies have been conducted in the context of consumer services and consumer professional services. The purpose of this study is to bridge the gap in the existing literature to measure service quality of a particular business-to-business professional service industry (i.e., Hong Kong consulting engineering industry). I...

  11. Iron abundance in the hot DA white dwarfs Feige 24 and G191 B2B

    Science.gov (United States)

    Vennes, Stephane; Chayer, Pierre; Thorstensen, John R.; Bowyer, Stuart; Shipman, Harry L.

    1992-01-01

    Attention is given to model calculations of the far- and extreme-UV line spectra of highly ionized Fe species (Fe IV, Fe V, and Fe VI) for hot high-gravity H-rich stars. A spectral analysis of 31 hr of exposure of the DA white dwarf Feige 24 with IUE in the echelle mode reveals the presence of Fe with an abundance relative to H by number of (5-10) x 10 exp -6 with an uncertainty dominated by the determination of stellar parameters. An analysis of IUE data from the white dwarf G191 B2B results in a similar Fe abundance if this star shares similar atmospheric parameters (Teff, g) with Feige 24. Fe is thus the second most abundant photospheric element in hot DA white dwarfs.

  12. Nanostructure characterization of Ni and B layers as artificial pinning centers in multilayered MgB2/Ni and MgB2/B superconducting thin films

    International Nuclear Information System (INIS)

    Sosiati, H.; Hata, S.; Doi, T.; Matsumoto, A.; Kitaguchi, H.; Nakashima, H.

    2013-01-01

    Highlights: ► Nanostructure characterization of Ni and B layers as artificial pinning centers (APCs). ► Relationship between nanostructure and J c property. ► Enhanced J c in parallel field by parallel APCs within the MgB 2 film. -- Abstract: Research on the MgB 2 /Ni and MgB 2 /B multilayer films fabricated by an electron beam (EB) evaporation technique have been extensively carried out. The critical current density, J c of MgB 2 /Ni and MgB 2 /B multilayer films in parallel fields has been suggested to be higher than that of monolayer MgB 2 film due to introducing the artificial pinning centers of nano-sized Ni and B layers. Nanostructure characterization of the artificial pinning centers in the multilayer films were examined by transmission electron microscopy (TEM) and scanning TEM (STEM-energy dispersive X-ray spectroscopy (STEM-EDS))–EDS to understand the mechanism of flux pinning. The growth of columnar MgB 2 grains along the film-thickness direction was recognized in the MgB 2 /Ni multilayer film, but not in the MgB 2 /B multilayer film. Nano-sized Ni layers were present as crystalline epitaxial layers which is interpreted that Ni atoms might be incorporated into the MgB 2 lattice to form (Mg,Ni)B 2 phase. On the other hand, nano-sized B layers were amorphous layers. Crystalline (Mg,Ni)B 2 layers worked more effectively than amorphous B-layers, providing higher flux-pinning force that resulted in higher J c of the MgB 2 /Ni multilayer film than the MgB 2 /B multilayer film

  13. A Model-based B2B (Batch to Batch) Control for An Industrial Batch Polymerization Process

    Science.gov (United States)

    Ogawa, Morimasa

    This paper describes overview of a model-based B2B (batch to batch) control for an industrial batch polymerization process. In order to control the reaction temperature precisely, several methods based on the rigorous process dynamics model are employed at all design stage of the B2B control, such as modeling and parameter estimation of the reaction kinetics which is one of the important part of the process dynamics model. The designed B2B control consists of the gain scheduled I-PD/II2-PD control (I-PD with double integral control), the feed-forward compensation at the batch start time, and the model adaptation utilizing the results of the last batch operation. Throughout the actual batch operations, the B2B control provides superior control performance compared with that of conventional control methods.

  14. A qualitative examination of lead scoring in B2B marketing automation, with a recommendation for its practice.

    OpenAIRE

    Lindahl, Elin

    2017-01-01

    Digital marketing has become an important part for companies in the process of attracting new customers. The digitalisation has led to substantial changes in the ways consumers and businesses search for information and do their research before making a purchase. A major shift has been observed regarding how digital communication influences the purchasing decision within the B2B sector. The purpose of this research project was to examine lead scoring in the perspective of B2B marketing automat...

  15. Value Added Elements According to Buyer Companies in a B2B Context

    Directory of Open Access Journals (Sweden)

    Daniel Battaglia

    2015-07-01

    Full Text Available This paper analyses how buyer companies perceive the value added to products and services offered by their suppliers and identifies the predominant elements that affect purchasing decisions and establishment of relationships between companies in a B2B context. A multiple case study was developed in 12 buyer companies from three industrial segments in southern Brazil: metal-mechanics, furniture and foods. The findings show that for supplier companies in the metal-mechanics industry to add value, they must identify buyers’ needs, develop technology/innovation, be focused on competitive aspects, keep control of the supply chain, provide different purchasing channels, develop partnerships, and adapt to cultural aspects. Companies in the food industry consider the model for creating value to adapt to meet customer needs, the effective use of purchasing channels, functionality of products, and technical knowledge. The companies in the furniture industry value the methods that suppliers use to capture and implement required changes, effective control of the supply chain, and the representativeness of the suppliers’ brand in the market. This study captures the perception of buyer companies in relation to predominant value-adding elements and could guide decisions for the adoption of managerial actions by supplier companies focused on adding value.

  16. Research of B2B e-Business Application and Development Technology Based on SOA

    Science.gov (United States)

    Xian, Li Liang

    Today, the B2B e-business systems in most enterprises usually have multiple heterogeneous and independent systems which are based on different platforms and operate in different functional departments. To deal with the increased services in future, an enterprise needs to expand its system continuously. This, however, will cause great inconvenience to the future system maintenance. To implement e-business successfully, a unified internal e-business integration environment must be established to integrate the internal system and thus realize a unified internal mechanism within the enterprise e-business system. The SOA (service-oriented architecture), however, can well meet the above requirements. The integration of SOA-based applications can reduce the dependency of different types of IT systems, reduce the cost of system maintenance and the complexity of the IT system operation, increase the flexibility of the system deployment, and at the same time exclude the barrier of service innovation. Research and application of SOA-based enterprise application systems has become a very important research project at present. Based on SOA, this document designs an enterprise e-business application model and realizes a flexible and expandable e-business platform.

  17. LEGAL ENVIRONMENT FOR B2B CROSS-BORDER SALES BETWEEN CISG AND CESL

    Directory of Open Access Journals (Sweden)

    Charlotte Ene

    2015-11-01

    Full Text Available The main purpose of the Proposal for a Regulation on a Common European Sales Law (CESL is to establish “a comprehensive set of uniform contract law rules covering the whole life -cycle of a contract” In the field of B2B transaction, the CESL, a regional legal provision, seems to bear several similarities with the United Nations Convention on Contracts for the International Sale of Goods (CISG of 1980. This paper will examine the relationship between both legal instrument for uniformisation of sales law at regional and global leve l. Thus, it will compare the provisions regarding the major aspects of the commercial sale contract, such as: the objectives, the scope of application, the formation of contract, the rights and obligations of the parties, and the conflict of laws problem, as well. In the end, it will be analyzed whether the CESL offer better solutions than those already found in the CISG in order to stimulate the cross-border sales.

  18. Propagandas business-to-business versus business-to-consumer: uma comparação de anúncios de serviços em revistas brasileiras.

    Directory of Open Access Journals (Sweden)

    Valter Afonso Vieira

    2007-06-01

    Full Text Available Existem vários tipos de anúncios, alguns de bens, de idéias e, por fim, outros de serviços. Sendo mais específico, propagandas enfatizando serviços pelas empresas são mais raras do que propagandas com foco em bens. O presente artigo testa seis hipóteses em relação à comparação do conteúdo das propagandas de serviços com foco business-to-business e business-to-consumer. Da mesma forma, verifica-se também a existência de diferentes targets na elaboração de seus conteúdos. As sete variáveis avaliadas por meio de análise de conteúdo foram: tipo de anúncio, apelo, manchete, qualidade, preço, segmentação e endereço eletrônico. Os dados foram obtidos de 34 revistas de negócios publicadas no Brasil, totalizando uma amostra de 812 propagandas, das quais 29% foram para serviços business-to-business e 71% com foco business-to-consumer. Os resultados obtidos demonstraram a rejeição de apenas uma das seis hipóteses teoricamente propostas, reforçando a idéia de determinadas características que propagandas business-to-business possuem. Comentários adicionais e contribuições do estudo concluem o artigo.

  19. Tourist Affiliate Program while Using Online Booking System with Possibility of Entering B2B Code

    Directory of Open Access Journals (Sweden)

    Slivar Iva

    2008-01-01

    Full Text Available Affiliate marketing programs are one of the most powerful tools for online marketing since the merchant presenting a product or a service decides on the commissioning model and the commission is granted only if the desired results have been reached. Affiliate marketing is based offline as much as tourism itself and it relies on the commission that tourist companies pay to their partners (affiliates who bring new guests. This paper will present the basics of how online affiliate programs work, benefits they bring and steps for their further implementation. It will explain in detail how to establish an affiliate program for dynamic web pages which use online booking system platforms that offer a possibility of entering a B2B code. Special attention will be paid to SEO (Search Engine Optimisation. It will also present results of a research on Croatian hotels web pages and the implementation of the online booking system and affiliate programs. Having in mind the insufficient deployment of online potentials, the aim of the paper is to stress the need for setting up an effective method of monitoring changes and updates in the online world as well as implementing new promotional possibilities, all aimed at increasing sales. The goal of the paper is to explore advantages and disadvantages of the affiliate program as a new sales channel and promote the possibility to implement it in one of the biggest Croatian hotel companies, Maistra d.d. Rovinj. Along with methods of data acquiring and different techniques of creative thinking, the following scientific research methods were also used: statistic, historic, descriptive, comparison, interview, analysis and synthesis, induction and deduction.

  20. Possible detection of an emission feature near 584 A in the direction of G191-B2B

    Science.gov (United States)

    Green, James; Bowyer, Stuart; Jelinsky, Patrick

    1990-01-01

    A possible spectral emission feature is reported in the direction of the nearby hot white dwarf G191-B2B at 581.5 + or - 6 A with a significance of 3.8 sigma. This emission has been identified as He I 584.3 A. The emission cannot be due to local geocoronal emission or interplanetary backscatter of solar He I 584 A emission because the feature is not detected in a nearby sky exposure. Possible sources for this emission are examined, including the photosphere of G191-B2B, the comparison star G191-B2A, and a possible nebulosity near or around G191-B2B. The parameters required to explain the emission are derived for each case. All of these explanations require unexpected physical conditions; hence we believe this result must receive confirming verification despite the statistical likelihood of the detection.

  1. Possible detection of an emission feature near 584 A in the direction of G191-B2B

    International Nuclear Information System (INIS)

    Green, J.; Bowyer, S.; Jelinsky, P.

    1990-01-01

    A possible spectral emission feature is reported in the direction of the nearby hot white dwarf G191-B2B at 581.5 + or - 6 A with a significance of 3.8 sigma. This emission has been identified as He I 584.3 A. The emission cannot be due to local geocoronal emission or interplanetary backscatter of solar He I 584 A emission because the feature is not detected in a nearby sky exposure. Possible sources for this emission are examined, including the photosphere of G191-B2B, the comparison star G191-B2A, and a possible nebulosity near or around G191-B2B. The parameters required to explain the emission are derived for each case. All of these explanations require unexpected physical conditions; hence we believe this result must receive confirming verification despite the statistical likelihood of the detection. 15 refs

  2. Trust and communication as predictors of customer satisfaction in business-to-business relationship marketing in the South African cement manufacturing industry

    Directory of Open Access Journals (Sweden)

    Phineas Mbango

    2015-05-01

    Full Text Available Customer satisfaction has become relevant in the South African cement industry as it leads to customer loyalty and cooperation. In the current climate, to ensure long-term profitability, cement suppliers need to adopt strategies to ensure customer satisfaction. This study’s literature search has revealed that there is limited published research, particularly in South Africa, which deals with customer satisfaction determinants in the cement industry. The major objective of the study was to test if trust and communication influence customer satisfaction in the context of business-to-business relationship marketing in the South African cement manufacturing industry. The methodology involved a survey and was quantitative in nature. Data were collected from 362 major business-to-business cement customers throughout South Africa’s nine provinces using the face-to-face interview technique using a seven-point Likert scale structured self-administered questionnaires. The data collected in the empirical study were analysed using descriptive, correlation and regression analysis. The empirical results of this study suggest that, in order to maintain customer satisfaction, a cement supplier has to invest in ways of enhancing customer trust and communication. As a result this study makes both theoretical and practical contribution in the field of relationship marketing

  3. ROSAT EUV and soft X-ray studies of atmospheric composition and structure in G191-B2B

    Science.gov (United States)

    Barstow, M. A.; Fleming, T. A.; Finley, D. S.; Koester, D.; Diamond, C. J.

    1993-01-01

    Previous studies of the hot DA white dwarf GI91-B2B have been unable to determine whether the observed soft X-ray and EUV opacity arises from a stratified hydrogen and helium atmosphere or from the presence of trace metals in the photosphere. New EUV and soft X-ray photometry of this star, made with the ROSAT observatory, when analyzed in conjunction with the earlier data, shows that the stratified models cannot account for the observed fluxes. Consequently, we conclude that trace metals must be a substantial source of opacity in the photosphere of G191-B2B.

  4. Image značky L´Oréal Professionnel v segmentu B2B

    OpenAIRE

    Novotná, Barbora

    2012-01-01

    I have focused on the problematic of L'Oréal Professionnel brand image, which is the brand of professional haircare cosmetics in B2B segment. B2B segment is the key source of income of this brand. In theoretical part I have explained terms like brand, brand image and brand identity, marketing mix, marketing strategy, consumer behaviour, brand knowledge etc. In practical part, I have focused on the development of L'Oréal Professionnel brand as well as the development of its marketing strategy ...

  5. Fashion supply chain optimization: Realisation of make-to-orders purchasing using interlinked B2B e-commerce

    DEFF Research Database (Denmark)

    Tambo, Torben; Mikkelsen, Ole Egebjerg

    2015-01-01

    describes a multi-method approach using both traditional B2B and B2C methods of sales initiatives as an e-business system connecting inbound and outbound supply chains. Initiatives can be reverse auctions, time limited discounts, co-selling, bundling, short campaigns supported with letters, e...

  6. Commercial exchanges in B2B Dyads. A new model of decision-making in fast changing markets

    NARCIS (Netherlands)

    Moreno Bragado, Elisa

    2003-01-01

    This dissertation presents a Model of Commercial Exchanges in B2B Dyads. This model explains how buying and selling decisions are made in industrial markets that are subject to continuous change, particularly the market for telecommunication products and services.Buying and selling decision-making

  7. A qualitative inquiry into customers' perspectives on branding and the role of digital technologies in B2B: A case study of Panasonic

    OpenAIRE

    Strong, J.; Bolat, Elvira

    2016-01-01

    Branding is a well-researched notion in the B2C environment but a concept unexplored in the B2B context. Conceptually, similar to B2C organisations digital communication via digital tools and devices allows B2B organisations experiencing benefits of exposing their brands to a wider audience. In reality questions of whether branding is purposeful in the B2B context and what role digital technologies play in the B2B branding remain open. This study explores branding in the B2B context using Pan...

  8. VizieR Online Data Catalog: NLTE spectral analysis of white dwarf G191-B2B (Rauch+, 2013)

    Science.gov (United States)

    Rauch, T.; Werner, K.; Bohlin, R.; Kruk, J. W.

    2013-08-01

    In the framework of the Virtual Observatory, the German Astrophysical Virtual Observatory developed the registered service TheoSSA. It provides easy access to stellar spectral energy distributions (SEDs) and is intended to ingest SEDs calculated by any model-atmosphere code. In case of the DA white dwarf G191-B2B, we demonstrate that the model reproduces not only its overall continuum shape but also the numerous metal lines exhibited in its ultraviolet spectrum. (3 data files).

  9. Designing the User Experience for Different User Needs for B2B E-Commerce

    OpenAIRE

    Conde, Mark

    2013-01-01

    In today’s world, more and more companies are doing business with one another electronically; this has lead many of these companies to build online web stores for their customers to make business transactions with. Many of these online stores are out of date and/or lack good user research on how to design a web store to meet the demands of their users while creating a good user experience. This thesis provides several conceptual design ideas on how to create a better  user experience that tak...

  10. Electronic Reverse Auctions in the Federal Government

    Science.gov (United States)

    2007-12-01

    notification e-mail to all vendors informing them that a solicitation was issued that matches their company profile. A notification will also be sent...auction design. According to Kambil and van Heck (2002) business-to-business ( B2B ) auctions should be conducted on the weekdays, with enough time...allowed for proper pricing and risk-assessment by the company . In contrast, sellers on eBay may decide to run their auctions for any length of time

  11. Pienyrityksen B2B-myyntiprosessi Venäjän markkinoilla: Case Perfect Getaway Oy

    OpenAIRE

    Prokkola, Joni

    2014-01-01

    Opinnäytetyön tavoitteena oli luoda Perfect Getaway Oy:lle B2B myyntiprosessi suoramyyntiä varten Venäjän markkinoille. Yritys on luksuselämyksiä tarjoava matkailualan yritys, jonka pääkohderyhmänä ovat suomalaiset sekä venäläiset yksityis- ja yritysasiakkaat. Tavoitteena oli selvittää miten kylmäsoittoja voitaisiin käyttää hyväksi suoramyynnissä. Toimeksiantajana toimi yrityksen toimitusjohtaja. Opinnäytetyön kirjoittaja on myös työsuhteessa kyseiseen yritykseen. Tuotoksena toimisivat kaksi ...

  12. BUSINESS-TO-BUSINESS CORRUPTION

    Directory of Open Access Journals (Sweden)

    Natasha Georgieva Hadzi Krsteski

    2016-04-01

    Full Text Available The business corruption is established and active in the circle of the businesses partners that express a gratitude, return a service or bribes (apart from ordinary price for a business transfer to be provided. Those prohibited transfers differs from the usual business transfers, such as activities related to marketing and public relations where they have a specific goal to use illegal means in order to infringe the recipients` identity of prohibited value in an interchange for a inducement. That is a procedure of enticement, which prevents the useful instruments in the permitted bazaar and not solitary that it is harmful for the businesses whose representatives accept bribe, however it is also harmful for the civilisation as an entire. The occurrence of business corruption is intended as a amount of companies that presented cash, a gratitude or a service in return, in adding to every usual deal of any person who is working for a business entity from the private sector in any capacity, including the one through a mediator, happening to at minimum single juncture in the past 12 months previous to this research. The usual commonness of the business-to-corruption in the Republic of Macedonia is 3% compared to 4% at a regional level. While it is fewer than the regular pervasiveness of salaried briberies by enterprises to civic bureaucrats, this discovery designates that bribery in the secluded segment is a difficult in the Republic of Macedonia.

  13. Causes and outcomes of customer satisfaction in business-to-business markets relationship marketing in the South African cement manufacturing industry

    Directory of Open Access Journals (Sweden)

    Phineas Mbango

    2015-10-01

    Full Text Available Close relationships between cement manufacturers and their customers in business-to-business markets are becoming a necessity in today’s competitive markets. The literature search reveals that, three constructs of relationship marketing (trust, commitment and satisfaction are the most studied and well known. This study contributes to the body of knowledge by adding two constructs (supplier competencies and communication as vital causes to customer satisfaction and the outcome being customer loyalty and cooperation. The study produced a framework of dimensions of relationship marketing in the South African Cement Industry and its hoped will help marketing managers in the industry and related sectors in coming up with relationship marketing strategies that can go a long way in helping them retain, attract, satisfy, and achieve long-term profitable relationships for both the supplier and the customer. A judgemental sample of major cement customers (362 throughout South Africa’s nine provinces were contacted using face-to-face interview technique with self-administered questionnaires. The results support the conceptual model presented; supplier competencies, trust, commitment and communication have a positive association with satisfaction; and satisfaction, in turn, relates positively to all the two outcomes of cooperation and loyalty. It is recommended that a cement manufacturer must invest in strategies that enhance trust, communication, commitment and supplier competencies in order to satisfy its customers who will in turn contribute to customer cooperation and loyalty.

  14. A comparative analysis of major drivers for environmental management in SMEs: legislation, b2b relationships and stakeholder pressures

    International Nuclear Information System (INIS)

    Kolachi, N.A.

    2005-01-01

    Since the study of Environmental Management and Small Medium Enterprises is not new area but research con Environmental Management in SMEs has a very little theoretical or empirical work on the topic. But now, due to the magnitude and growth in SMEs opportunities, the need for such studies has become very important. With regard to such research on the above topic, this research paper has identified some crucial research issues regarding the drivel and barriers of Environmental Management in SMEs. This paper reports on a study of Environmental Management, attitudes and perceptions of SMEs toward Environmental Management issues. As environmental initiatives in SMEs are, however, often inhibited by lack of resources, capacity and capability, an effort has been made in exploring the factors of such resources. Companies are facing increasing demand concerning the environmental performance of their products. The thinking of product life cycle requires the main contractors to be aware of environmental aspects of their products with in the whole value chain. This study will also focus on such value chains. In this paper, the tools are identified which small firms use to improve environmental performance. The paper also focuses on some crucial drivers and barriers for the uptake of Environmental Management tools just to identify the environmental impacts. In addition, it evaluates some threats such as trade, supply chain issues an legislation compliance in general. Moreover, this paper comprises on five major sections: First part is about the general discussion on Environmental Management, Second is about SMEs, its concept and its pertinent points towards Environmental Management, Third is regarding the integration of SMEs to Environmental Management tools, Fourth is mainly about the major drivers a legislation, business to business relationships and stakeholder pressures, Fifth part focuses on common characteristics of SMEs regarding environmental legislation to control

  15. A Study on the Application Model of B2B E-Commerce in the Agricultural Sector

    Institute of Scientific and Technical Information of China (English)

    ZHANG Jinlong; DU Xiaofang

    2004-01-01

    There are two main application models of B2B e-commerce, which are best suitable for agricultural sector. One is the e-market intermediation model (EMIM), and the other is the Integrative content center model (ICCM). Based on the analysis of these two models in application field of agriculture, a conclusion is drawn that these two models will be the main application ones of agricultural e-cornmerce at present, while ICCM will be a transition from local e-commerce to integrative e-commerce. The future development of agricultural e-commerce will follow the direction of integrative e-commerce which is based on the supply chain model on the E-Hubs. And a new framework of integrative e-commerce is presented as a conclusion at last.

  16. The extreme ultraviolet spectrum of G191 - B2B and the ionization of the local interstellar medium

    International Nuclear Information System (INIS)

    Green, J.; Jelinsky, P.; Bowyer, S.

    1990-01-01

    The measurement of the extreme ultraviolet spectrum of the nearby hot white dwarf G191 - B2B is reported. The results are used to derive interstellar neutral column densities of 1.6 + or - 0.2 x 10 to the 18th/sq cm and 9.8 + 2.8 or - 2.6 x 10 to the 16th/sq cm for H I and He I, respectively. This ratio of neutral hydrogen to neutral helium indicates that the ionization of hydrogen along the line of sight is less than about 30 percent unless significant helium ionization is present. The scenario in which the hydrogen is highly ionized and the helium is neutral is ruled out by this observation. 54 refs

  17. The extreme ultraviolet spectrum of G191 - B2B and the ionization of the local interstellar medium

    Science.gov (United States)

    Green, James; Jelinsky, Patrick; Bowyer, Stuart

    1990-01-01

    The measurement of the extreme ultraviolet spectrum of the nearby hot white dwarf G191 - B2B is reported. The results are used to derive interstellar neutral column densities of 1.6 + or - 0.2 x 10 to the 18th/sq cm and 9.8 + 2.8 or - 2.6 x 10 to the 16th/sq cm for H I and He I, respectively. This ratio of neutral hydrogen to neutral helium indicates that the ionization of hydrogen along the line of sight is less than about 30 percent unless significant helium ionization is present. The scenario in which the hydrogen is highly ionized and the helium is neutral is ruled out by this observation.

  18. Technology Trust in Internet-Based Interorganizational Electronic Commerce

    OpenAIRE

    Pauline Ratnasingam; Paul A. Pavlou

    2003-01-01

    Trust in Internet-based Business-to-Business (B2B) e-commerce is an important issue for both practicioners and academicians. Whereas the traditional notion of dyadic interfirm trust primarily focuses on trust in a trading partner firm, trust in e-commerce also implicitly incorporates the notion of trust in the transaction infrastructure and underlying control mechanisms (technology trust), which deals with transaction integrity, authentication, confidentliality, non-repudiation, and best busi...

  19. Bu-2470, a new peptide antibiotic complex. II. Structure determination of Bu-2470 A, B1, B2a and B2b.

    Science.gov (United States)

    Sugawara, K; Yonemoto, T; Konishi, M; Matsumoto, K; Miyaki, T; Kawaguchi, H

    1983-06-01

    The structures of Bu-2470 A, B1, B2a, and B2b have been determined. Bu-2470 A is a simple octapeptide having no fatty acid moiety, while Bu-2470 B1, B2a and B2b are octapeptides that have been acylated with a beta-hydroxy C11 or C10 fatty acid. The octapeptide structure of Bu-2470 components was found identical with that of octapeptin C1, hence generic names of octapeptin C0, C2, C3 and C4 are proposed for Bu-2470 A, B1, B2a and B2b, respectively.

  20. Využití sociálních sítí v B2B marketingu

    OpenAIRE

    Bílý, Radim

    2017-01-01

    The thesis evaluates opportunities of using social media in B2B marketing campaigns. In theoretical part, it introduces basic terms used in the thesis. The terms are mostly related to B2B marketing and social media. In practical part, it describes using particular social media and analyses real marketing campaigns in the Czech Republic. Based on these data the thesis evaluates whether social media can be used in B2B marketing campaigns, eventually which social media are suitable for this purp...

  1. Mensuração da Consciência de Patrocínio em um Evento B2B

    Directory of Open Access Journals (Sweden)

    Clarice Mara Sousa e Silva

    2016-12-01

    Full Text Available Este estudo propõe investigar a consciência de patrocínio, com o objetivo de verificar como as marcas dos patrocinadores são lembradas e associadas pelos participantes após a realização de um evento no ambiente Business-to-Business, com base na proposta de Meenaghan e O'Sullivan (2013. Utilizando análise de conteúdo e análise estatística descritiva, esta pesquisa exploratório-descritiva verificou níveis relevantes de consciência de patrocínio por parte dos respondentes. Vale ressaltar que, no caso do principal patrocinador, o alto nível de consciência pode ser explicado por um processo de associação semântica que relacionou o tema do evento a ele, uma empresa que comercializa e desenvolve softwares de gestão empresarial. Ao mesmo tempo, essa forte associação pode ter diminuído a atenção e memória em relação aos demais patrocinadores. Verificou-se também que o ambushing (uma associação que um indivíduo faz entre um evento e uma marca, quando esta não está, de fato, patrocinando o referido evento esteve presente de maneira acentuada na mensuração de memória induzida, quando comparada à memória espontânea. Esses resultados evidenciam a importância de uma ampla gestão do patrocínio, por promotores e patrocinadores de eventos, dada sua importância enquanto ação estratégica de marketing para alavancar novos negócios, fidelizar clientes e incrementar a valorização de suas marcas.

  2. Social media use in B2B. A study on how social media is used in the initial phase of building relationships.

    OpenAIRE

    Kvick-Nastaj, Nicole; Poblete, Daisy

    2013-01-01

    There has been scarce research into the topic of B2B in the context of social media. Due to this, the aim of this study was to explore how social media is used within B2B in the initial phase of building relationships. The research questions regarded; attracting new customers, which channels that were used and potential drawbacks of using social media. An analytical framework was presented with the factors reputation, familiarity, similarity and knowledge of alternatives from literature withi...

  3. Brand Building in Born Global Firms : The role of digitalization in brand building in young B2B Born Global companies internationalization

    OpenAIRE

    Kjellstrand, Johan; Samar, Ouf

    2017-01-01

    Purpose: The purpose of this thesis is to create a deeper understanding of the impact of digitalization on branding and brand building in the internationalization of B2B Born Global SMEs. Design/methodology: The methods used were a mixed qualitative methodology including both interviews and open-ended surveys. With an explorative and descriptive purpose, this study aimed to deliver depth and specific knowledge. The sample companies were young SME, B2B companies in northern Sweden that either ...

  4. Deuterium Abundance Toward G191-B2B: Results from the Far Ultraviolet Spectroscopic Explorer (FUSE) Mission

    Science.gov (United States)

    Lemoine, M.; Vidal-Madjar, A.; Hebrard, G.; Desert, J.-M.; Ferlet, R.; LecavelierdesEtangs, A.; Howk, J. C.; Andre, M.; Blair, W. P.; Friedman, S. D.; hide

    2002-01-01

    High-resolution spectra of the hot white dwarf G191-B2B covering the wavelength region 905-1187A were obtained with the Far Ultraviolet Spectroscopic Explorer (FUSE). This data was used in conjunction with existing high-resolution Hubble Space Telescope STIS observations to evaluate the total H(sub I), D(sub I), O(sub I) and N(sub I) column densities along the line of sight. Previous determinations of N(D(sub I)) based upon GHRS (Goddard High Resolution Spectrograph) and STIS (Space Telescope Imaging Spectrograph) observations were controversial due to the saturated strength of the D(sub I) Lyman alpha line. In the present analysis the column density of D(sub I) has been measured using only the unsaturated Lyman beta and Lyman gamma lines observed by FUSE. A careful inspection of possible systematic uncertainties tied to the modeling of the stellar continuum or to the uncertainties in the FUSE instrumental character series has been performed. The column densities derived are: log N(D(sub I)) = 13.40+/-0.07, log N(O(sub I)) = 14.86+/-0.07, and log N(N(sub I)) = 13.87+/-0.07 quoted with 2sigma, uncertainties. The measurement of the H(sub I) column density by profile fitting of the Lyman alpha line has been found to be unsecure. If additional weak hot interstellar components are added to the three detected clouds along the line of sight, the H(sub I)) column density can be reduced quite significantly, even though the signal-to-noise ratio and spectral resolution at Lyman alpha are excellent. The new estimate of N(H(sub I)) toward G191-B2B reads: logN(H (sub I)) = 18.18+/-0.18 (2sigma uncertainty), so that the average (D/H) ratio on the line of sight is: (D/H)= 1.66(+0.9/-0.6) x 10(exp -5) (2sigma uncertainty).

  5. Extreme ultraviolet observations of G191-B2B and the local interstellar medium with the Hopkins Ultraviolet Telescope

    Science.gov (United States)

    Kimble, Randy A.; Davidsen, Arthur F.; Blair, William P.; Bowers, Charles W.; Van Dyke Dixon, W.; Durrance, Samuel T.; Feldman, Paul D.; Ferguson, Henry C.; Henry, Richard C.; Kriss, Gerard A.

    1993-01-01

    During the Astro-l mission in 1990 December, the Hopkins Ultraviolet Telescope (HUT) was used to observe the extreme ultraviolet spectrum (415-912 A) of the hot DA white dwarf GI91-B2B. Absorption by neutral helium shortward of the 504 A He I absorption edge is clearly detected in the raw spectrum. Model fits to the observed spectrum require interstellar neutral helium and neutral hydrogen column densities of 1.45 +/- 0.065 x 10 exp 17/sq cm and 1.69 +/- 0.12 x 10 exp 18/sq cm, respectively. Comparison of the neutral columns yields a direct assessment of the ionization state of the local interstellar cloud surrounding the Sun. The neutral hydrogen to helium ratio of 11.6 +/- 1.0 observed by HUT strongly contradicts the widespread view that hydrogen is much more ionized than helium in the local interstellar medium, a view which has motivated some exotic theoretical explanations for the supposed high ionization.

  6. Assessment of business customers satisfaction with the products and service of Pnevmostroimashina, jsc, on the B2B market

    Directory of Open Access Journals (Sweden)

    L. M. Kapustina

    2010-12-01

    Full Text Available The paper is dedicated to development of a methodology for assessment of customer satisfaction with the products and services on the b2b market. The study of customer satisfaction is aimed at building strong and mutually beneficial supplier-customer relationship. The authors focus on the importance of customer satisfaction continuous monitoring intended for improvement of the company’s market performance. The research based on the works by Kano N., Lamben J.-J., Carter R., Parashuraman A., Zeitaml V. A., Berry L. L. and others, describes an algorithm study of consumers and offers a methodology to evaluate customer satisfaction with the industrial products. Based on the analysis of the economic crisis effects on the machine-building industry, the authors determine the performance of “Pnevmostroimashina”, JSC, on the road and construction equipment market and illustrate an example of practical use of the customer satisfaction assessment technique in the company. At the end of the paper some recommendations for development of an efficient customer satisfaction measurement procedure are introduced.

  7. A comprehensive near- and far-ultraviolet spectroscopic study of the hot DA white dwarf G191-B2B

    Science.gov (United States)

    Preval, S. P.; Barstow, M. A.; Holberg, J. B.; Dickinson, N. J.

    2013-11-01

    We present a detailed spectroscopic analysis of the hot DA white dwarf G191-B2B, using the best signal-to-noise ratio, high-resolution near- and far-UV spectrum obtained to date. This is constructed from co-added Hubble Space Telescope (HST) Space Telescope Imaging Spectrometer (STIS) E140H, E230H and FUSE observations, covering the spectral ranges of 1150-3145 Å and 910-1185 Å, respectively. With the aid of recently published atomic data, we have been able to identify previously undetected absorption features down to equivalent widths of only a few mÅ. In total, 976 absorption features have been detected to 3σ confidence or greater, with 947 of these lines now possessing an identification, the majority of which are attributed to Fe and Ni transitions. In our survey, we have also potentially identified an additional source of circumstellar material originating from Si III. While we confirm the presence of Ge detected by Vennes et al., we do not detect any other species. Furthermore, we have calculated updated abundances for C, N, O, Si, P, S, Fe and Ni, while also calculating, for the first time, a non-local thermodynamic equilibrium abundance for Al, deriving Al III/H=1.60_{-0.08}^{+0.07}× {10}^{-7}. Our analysis constitutes what is the most complete spectroscopic survey of any white dwarf. All observed absorption features in the FUSE spectrum have now been identified, and relatively few remain elusive in the STIS spectrum.

  8. "Send & Hold" Clinical Decision Support Rules improvement to reduce unnecessary testing of vitamins A, E, K, B1, B2, B3, B6 and C.

    Science.gov (United States)

    Rodriguez-Borja, Enrique; Corchon-Peyrallo, Africa; Barba-Serrano, Esther; Villalba Martínez, Celia; Carratala Calvo, Arturo

    2018-02-03

    We assessed the impact of several "send & hold" clinical decision support rules (CDSRs) within the electronical request system for vitamins A, E, K, B1, B2, B3, B6 and C for all outpatients at a large health department. When ordered through electronical request, providers (except for all our primary care physicians who worked as a non-intervention control group) were always asked to answer several compulsory questions regarding main indication, symptomatology, suspected diagnosis, vitamin active treatments, etc., for each vitamin test using a drop-down list format. After samples arrival, tests were later put on hold internally by our laboratory information system (LIS) until review for their appropriateness was made by two staff pathologists according to the provided answers and LIS records (i.e. "send & hold"). The number of tests for each analyte was compared between the 10-month period before and after CDSRs implementation in both groups. After implementation, vitamins test volumes decreased by 40% for vitamin A, 29% for vitamin E, 42% for vitamin K, 37% for vitamin B1, 85% for vitamin B2, 68% for vitamin B3, 65% for vitamin B6 and 59% for vitamin C (all p values 0.03 or lower except for vitamin B3), whereas in control group, the majority increased or remained stable. In patients with rejected vitamins, no new requests and/or adverse clinical outcome comments due to this fact were identified. "Send & hold" CDSRs are a promising informatics tool that can support in utilization management and enhance the pathologist's leadership role as tests specialist.

  9. Study on the Value Creation of New B2B Platform —— Based On the Case of GongChang.com

    Directory of Open Access Journals (Sweden)

    Wang Qian

    2017-01-01

    Full Text Available Although B2B e-commerce platform has become an important driving force for economic development, its theoretical research is still at the producer-centric stage, which lags far behind the user-centric reality. A new generation of B2B e-commerce platform has four roles, including value driver, value diggers, value supplier and value providers and they create the value ecosystem synergistically. At the same time, it implements value creation mainly through the following three ways including “information symmetry + information mining”, “network effects + open platform for integration” and “cooperative competition + incremental income”, and achieves a virtuous circle of the value ecosystem. The development of a new generation of B2B e-commerce platform is to achieve win-win situation and build industry ecosystem.

  10. Empirical testing of selected critical success factors in CRM implementation projects - A study of SMEs in the B2B sector

    OpenAIRE

    Röschmann, Kathrin; Ziyadullaeva, Muhayyo

    2011-01-01

    Purpose:The purpose of this thesis is to describe and analyze critical success factors of CRM implementation projects with a special focus on SME’s in the B2B sector.  Method: This study is based on quantitative research using survey method.  Target Audience: SMEs of B2B business, which are planning to implement a CRM system Academic audience, which is interested in CRM implementation with focus on SME.  Conclusion: There are various critical success factors in CRM implementation projects and...

  11. Sähköisen markkinointiviestinnän kehittäminen B2B-yrityksen näkökulmasta : Case: Yritys X

    OpenAIRE

    Pehkonen, Tuire

    2011-01-01

    Opinnäytetyön toimeksiantaja on asiantuntijapalveluyritys, Yritys X, joka tarjoaa informaatioteknologiapalveluita B2B-markkinoille. Opinnäytetyön aihe on B2B-yrityksen sähköinen markkinointiviestintä, jota käsitellään myös asiantuntijapalveluyrityksen näkökulmasta. Yritykseen liittyvät nimet on muutettu anonymiteetin suojelemiseksi. Työn tavoitteena on kehittää Yritys X:n sähköistä markkinointiviestintää, erityisesti sosiaalisen median osa-aluetta, mutta myös sähköpostimarkkinointia. ...

  12. B2, B7 or B10: Which palm-based blend mandate wise to be chosen in Malaysia?

    Science.gov (United States)

    Applanaidu, Shri-Dewi; Abidin, Norhaslinda Zainal; Ali, Anizah Md.

    2015-12-01

    The diminishing fossil energy resources, coupled with heightened interest in the abatement of greenhouse gas emissions and concerns about energy security have motivated Malaysia to produce palm-based biodiesel and it has been started to be exported since 2006. In line with this issue, the government in Malaysia launched the palm-based biodiesel blending mandate of five percent (B5) in the federal administration of Putrajaya on 1st June 2011. This was then followed by four states: Malacca on July 11, Negeri Sembilan on August 1, Kuala Lumpur on September 1 and Selangor on October 1 of the same year but it is yet to be implemented nationwide. However what is the wise blend mandate to be chosen? Thus, this paper seeks to examine the possible impact of various blend mandates implementation (B2, B7 and B10) on the palm oil industry market variables (stock and price) since the main aim of biodiesel industry in Malaysia is to reduce domestic palm oil stock to below one million tones and provide a floor price to support Crude Palm Oil (CPO) prices at RM2,000 per tonne. A structural econometric model consisting of nine structural equations and three identities was proposed in this study. The model has been estimated by two stage least squares (2SLS) method using annual data for the period 1976-2013. The study indicates that counterfactual simulation of a decrease from B5 to B2 predicts a decrease (11.2 per cent) in CPO domestic consumption for biodiesel usage, 731.02 per cent reduction in CPO stock and an increase of 27.41 percent in domestic price of CPO. However the increase in the blend mandate from B5 to B7 and B10 suggest that domestic consumption of CPO for biodiesel purpose increase 7.40 and 18.55 percent respectively. The interesting findings in this study suggest that no matter whether Malaysian government increase or decrease the blend mandate the increase in the price of CPO are the same with an increase of is 27.41 percent. Hence, this study suggests that the

  13. B2, B7 or B10: Which palm-based blend mandate wise to be chosen in Malaysia?

    International Nuclear Information System (INIS)

    Applanaidu, Shri-Dewi; Ali, Anizah Md.; Abidin, Norhaslinda Zainal

    2015-01-01

    The diminishing fossil energy resources, coupled with heightened interest in the abatement of greenhouse gas emissions and concerns about energy security have motivated Malaysia to produce palm-based biodiesel and it has been started to be exported since 2006. In line with this issue, the government in Malaysia launched the palm-based biodiesel blending mandate of five percent (B5) in the federal administration of Putrajaya on 1 st June 2011. This was then followed by four states: Malacca on July 11, Negeri Sembilan on August 1, Kuala Lumpur on September 1 and Selangor on October 1 of the same year but it is yet to be implemented nationwide. However what is the wise blend mandate to be chosen? Thus, this paper seeks to examine the possible impact of various blend mandates implementation (B2, B7 and B10) on the palm oil industry market variables (stock and price) since the main aim of biodiesel industry in Malaysia is to reduce domestic palm oil stock to below one million tones and provide a floor price to support Crude Palm Oil (CPO) prices at RM2,000 per tonne. A structural econometric model consisting of nine structural equations and three identities was proposed in this study. The model has been estimated by two stage least squares (2SLS) method using annual data for the period 1976-2013. The study indicates that counterfactual simulation of a decrease from B5 to B2 predicts a decrease (11.2 per cent) in CPO domestic consumption for biodiesel usage, 731.02 per cent reduction in CPO stock and an increase of 27.41 percent in domestic price of CPO. However the increase in the blend mandate from B5 to B7 and B10 suggest that domestic consumption of CPO for biodiesel purpose increase 7.40 and 18.55 percent respectively. The interesting findings in this study suggest that no matter whether Malaysian government increase or decrease the blend mandate the increase in the price of CPO are the same with an increase of is 27.41 percent. Hence, this study suggests that the

  14. B2, B7 or B10: Which palm-based blend mandate wise to be chosen in Malaysia?

    Energy Technology Data Exchange (ETDEWEB)

    Applanaidu, Shri-Dewi, E-mail: dewi@uum.edu.my; Ali, Anizah Md., E-mail: anizah@uum.edu.my [Department of Economics and Agribusiness, School of Economics, Finance & Banking, UUM (Malaysia); Abidin, Norhaslinda Zainal, E-mail: nhaslinda@uum.edu.my [Department of Decision Sciences, School of Quantitative Sciences, UUM (Malaysia)

    2015-12-11

    The diminishing fossil energy resources, coupled with heightened interest in the abatement of greenhouse gas emissions and concerns about energy security have motivated Malaysia to produce palm-based biodiesel and it has been started to be exported since 2006. In line with this issue, the government in Malaysia launched the palm-based biodiesel blending mandate of five percent (B5) in the federal administration of Putrajaya on 1{sup st} June 2011. This was then followed by four states: Malacca on July 11, Negeri Sembilan on August 1, Kuala Lumpur on September 1 and Selangor on October 1 of the same year but it is yet to be implemented nationwide. However what is the wise blend mandate to be chosen? Thus, this paper seeks to examine the possible impact of various blend mandates implementation (B2, B7 and B10) on the palm oil industry market variables (stock and price) since the main aim of biodiesel industry in Malaysia is to reduce domestic palm oil stock to below one million tones and provide a floor price to support Crude Palm Oil (CPO) prices at RM2,000 per tonne. A structural econometric model consisting of nine structural equations and three identities was proposed in this study. The model has been estimated by two stage least squares (2SLS) method using annual data for the period 1976-2013. The study indicates that counterfactual simulation of a decrease from B5 to B2 predicts a decrease (11.2 per cent) in CPO domestic consumption for biodiesel usage, 731.02 per cent reduction in CPO stock and an increase of 27.41 percent in domestic price of CPO. However the increase in the blend mandate from B5 to B7 and B10 suggest that domestic consumption of CPO for biodiesel purpose increase 7.40 and 18.55 percent respectively. The interesting findings in this study suggest that no matter whether Malaysian government increase or decrease the blend mandate the increase in the price of CPO are the same with an increase of is 27.41 percent. Hence, this study suggests that

  15. Verkkokauppa osaksi B2B-yrityksen sähköistä liike-toimintaa : case: Capcons Technology Oy

    OpenAIRE

    Kaitarinne, Tomi; Hannula, Tuomo

    2010-01-01

    Tämän opinnäytetyön tarkoituksena on kuvata monipuolisesti B2B-verkkokaupan perustamisprosessi nykyaikaisin menetelmin ja uusimpien vaatimusten mukaisesti. Opinnäytetyön case-yrityksenä toimii Capcons Technology Oy, jonka verkko-kaupan perustamisprosessissa on tarkoitus soveltaa työssä käsiteltyjä asioita. Tavoitteena on, että yritys pystyy hyödyntämään opinnäytetyötä kattavasti verkko-kaupan perustamisen eri vaiheissa. Lisäksi tätä työtä voidaan hyödyntää myös muita B2B-verkkokauppoja perust...

  16. Estimation of minimum sample size for identification of the most important features: a case study providing a qualitative B2B sales data set

    OpenAIRE

    Marko Bohanec; Mirjana Kljajić Borštnar; Marko Robnik-Šikonja

    2017-01-01

    An important task in machine learning is to reduce data set dimensionality, which in turn contributes to reducing computational load and data collection costs, while improving human understanding and interpretation of models. We introduce an operational guideline for determining the minimum number of instances sufficient to identify correct ranks of features with the highest impact. We conduct tests based on qualitative B2B sales forecasting data. The results show that a relatively small inst...

  17. Experiences and Future Expectations towards Online Courses--An Empirical Study of the B2C-and B2B-Segments

    Science.gov (United States)

    Krämer, Andreas; Böhrs, Sandra

    2016-01-01

    This article explores the future potential for the development of online courses. The findings are based on an empirical study with 3 sample groups: (1) B2C segment in Germany, (2) B2C segment in the United States, and (3) B2B segment (international). In the first step the status quo of the use of e-learning in general and online courses in…

  18. Customer value in a B2B setting : An analysis of potential target markets for the rehabilitation company Svenska-Re

    OpenAIRE

    Idenfors, Evelinn; Kjellin, Jennie

    2012-01-01

    This study aims to investigate potential B2B customer segments in Umeå concerning company-wellness and rehabilitation services. We will investigate the market, identify a prospect target market and evaluate this target market on commission from Svenska-Re. The company Svenska-Re offers a service where customers travel to Gran Canaria, Spain, for a three week rehabilitation program. They offer various programs and are specialized in work-related injuries. By evaluating the target market we wil...

  19. Resource conservation approached with an appropriate collection and upgrade-remanufacturing for used electronic products.

    Science.gov (United States)

    Zlamparet, Gabriel I; Tan, Quanyin; Stevels, A B; Li, Jinhui

    2018-03-01

    This comparative research represents an example for a better conservation of resources by reducing the amount of waste (kg) and providing it more value under the umbrella of remanufacturing. The three discussed cases will expose three issues already addressed separately in the literature. The generation of waste electrical and electronic equipment (WEEE) interacts with the environmental depletion. In this article, we gave the examples of addressed issues under the concept of remanufacturing. Online collection opportunity eliminating classical collection, a business to business (B2B) implementation for remanufactured servers and medical devices. The material reuse (recycling), component sustainability, reuse (part harvesting), product reuse (after repair/remanufacturing) indicates the recovery potential using remanufacturing tool for a better conservation of resources adding more value to the products. Our findings can provide an overview of new system organization for the general collection, market potential and the technological advantages using remanufacturing instead of recycling of WEEE or used electrical and electronic equipment. Copyright © 2017. Published by Elsevier Ltd.

  20. Estimation of minimum sample size for identification of the most important features: a case study providing a qualitative B2B sales data set

    Directory of Open Access Journals (Sweden)

    Marko Bohanec

    2017-01-01

    Full Text Available An important task in machine learning is to reduce data set dimensionality, which in turn contributes to reducing computational load and data collection costs, while improving human understanding and interpretation of models. We introduce an operational guideline for determining the minimum number of instances sufficient to identify correct ranks of features with the highest impact. We conduct tests based on qualitative B2B sales forecasting data. The results show that a relatively small instance subset is sufficient for identifying the most important features when rank is not important.

  1. Handbook on electronic commerce

    Energy Technology Data Exchange (ETDEWEB)

    Shaw, M. [Illinois Univ., Urbana, IL (United States). Beckman Inst. for Advanced Science and Technology; Blanning, R. [Vanderbilt Univ., Nashville, TN (United States). Owen Graduate School of Management; Strader, T. [Iowa State Univ., Ames, IA (United States). Management Information Systems; Whinston, A. [eds.] [Texas Univ., Austin, TX (United States). Dept. of Management Science and Information Systems

    2000-07-01

    The world is undergoing a revolution to a digital economy, with pronounced implications for corporate strategy, marketing, operations, information systems, customer services, global supply-chain management, and product distribution. This handbook examines the aspects of electronic commerce, including electronic storefront, on-line business, consumer interface, business-to-business networking, digital payment, legal issues, information product development, and electronic business models. Indispensable for academics, students and professionals who are interested in Electronic Commerce and Internet Business. (orig.)

  2. The discovery of Ni V in the photospheres of the hot DA white dwarfs RE 2214-492 and G191-B2B

    Science.gov (United States)

    Holberg, J. B.; Hubeny, I.; Barstow, M. A.; Lanz, T.; Sion, E. M.; Tweedy, R. W.

    1994-01-01

    We have co-added six recently obtained International Ultraviolet Explorer (IUE) echelle spectra of the hot DA white dwarf RE 2214-492 and 10 existing archive spectra of the well-known hot DA, G191-B2B. We find that both stars contain numerous weak features due to Ni V. Nickel is thus the second iron-group element to be found in the spectra of the very hottest DA white dwarfs. In addition to Ni V, we also observe Al III in both stars and present evidence for the possible presence of Ni IV and Fe IV in RE 2214-492. The presence of Ni and Al, together with previously reported elements, will contribute significantly to both the EUV opacity and to the apparent complexity of the UV spectra of these stars. Using Non-Local Thermodynamic Equilibrium (NLTE) model atmospheres we estimate the Ni abundances in RE 2214-492 the G191-B2B to be log(Ni/H) = -5.5 +/- 0.3 and -6.0 +/- 0.3, respectively.

  3. Customer satisfaction as a mediator between causes (trust and communication and the outcome (customer loyalty in business-to-business relationship marketing in the South African cement manufacturing industry

    Directory of Open Access Journals (Sweden)

    Phineas Mbango

    2015-06-01

    Full Text Available Customer loyalty has become more relevant in the cement industry since the unbundling of the cartel system in 1994, the entrance of new competitors into the market and the effect of globalization. This study’s literature review reveals that there is limited published research in the Cement Industry, particularly in South Africa, which deals with customer loyalty management. The major objective of the study was to test satisfaction as a mediator between causes and outcome, the causes being trust and communication and the outcome being customer loyalty. The methodological approach followed was a survey and quantitative in nature. Data were collected from 362 major business-to-business cement customers throughout South Africa’s nine provinces using the face-to-face interview technique with self-administered questionnaires. The data collected in the empirical study were analysed using the structural equations modelling (SEM. The results show that in order to maintain customer loyalty, a cement supplier has to focus on strategies to build relationships on the basis of creating customer satisfaction and/or exceeding customer needs and wants. They also need to invest in enhancing customer trust and communication. Another important finding is that trust and communication have no direct effect on loyalty. Customer satisfaction is therefore the most important mediator as it leads to customer loyalty. Customer loyalty is crucial for business success in terms of repeat purchase, referrals (word-of-mouth marketing, retention and long-term profitability. There exists evidence from literature of an outcry for a need for future studies to examine causes and outcomes of satisfaction to specific industries. This study contributes to theory and practice by closing that gap, by providing a framework of causes and outcomes of satisfaction specifically aimed at the cement industry. Another contribution of this study is its examination of the sequential logic of

  4. Stellar laboratories. IV. New Ga iv, Ga v, and Ga vi oscillator strengths and the gallium abundance in the hot white dwarfs G191-B2B and RE 0503-289

    Science.gov (United States)

    Rauch, T.; Werner, K.; Quinet, P.; Kruk, J. W.

    2015-05-01

    Context. For the spectral analysis of high-resolution and high-signal-to-noise (S/N) spectra of hot stars, advanced non-local thermodynamic equilibrium (NLTE) model atmospheres are mandatory. These atmospheres are strongly dependent on the reliability of the atomic data that are used to calculate them. Aims: Reliable Ga iv-vi oscillator strengths are used to identify Ga lines in the spectra of the DA-type white dwarf G191-B2B and the DO-type white dwarf RE 0503-289 and to determine their photospheric Ga abundances. Methods: We newly calculated Ga iv-vi oscillator strengths to consider their radiative and collisional bound-bound transitions in detail in our NLTE stellar-atmosphere models for analyzing of Ga lines exhibited in high-resolution and high-S/N UV observations of G191-B2B and RE 0503-289. Results: We unambiguously detected 20 isolated and 6 blended (with lines of other species) Ga v lines in the Far Ultraviolet Spectroscopic Explorer (FUSE) spectrum of RE 0503-289. The identification of Ga iv and Ga vi lines is uncertain because they are weak and partly blended by other lines. The determined Ga abundance is 3.5 ± 0.5 × 10-5 (mass fraction, about 625 times the solar value). The Ga iv/Ga v ionization equilibrium, which is a very sensitive indicator for the effective temperature, is well reproduced in RE 0503-289. We identified the strongest Ga iv lines (at 1258.801, 1338.129 Å) in the HST/STIS spectrum of G191-B2B and measured a Ga abundance of 2.0 ± 0.5 × 10-6 (about 22 times solar). Conclusions: Reliable measurements and calculations of atomic data are a prerequisite for stellar-atmosphere modeling. The observed Ga iv-v line profiles in two white dwarf (G191-B2B and RE 0503-289) ultraviolet spectra were well reproduced with our newly calculated oscillator strengths. For the first time, this allowed us to determine the photospheric Ga abundance in white dwarfs. Based on observations with the NASA/ESA Hubble Space Telescope, obtained at the Space

  5. Business Relations in Electronic Commerce

    DEFF Research Database (Denmark)

    Hjarup, Søren; Henten, Anders

    The analysis addresses the issues of how businesses interact in the light of continuous maturation of business-to-business e-commerce. Development of cheaper and more standardised information and communication technologies enhances the depth and width of electronic networks, which may lead...

  6. The Breast Cancer to Bone (B2B) Metastases Research Program: a multi-disciplinary investigation of bone metastases from breast cancer

    International Nuclear Information System (INIS)

    Brockton, Nigel T.; Gill, Stephanie J.; Laborge, Stephanie L.; Paterson, Alexander H. G.; Cook, Linda S.; Vogel, Hans J.; Shemanko, Carrie S.; Hanley, David A.; Magliocco, Anthony M.; Friedenreich, Christine M.

    2015-01-01

    Bone is the most common site of breast cancer distant metastasis, affecting 50–70 % of patients who develop metastatic disease. Despite decades of informative research, the effective prevention, prediction and treatment of these lesions remains elusive. The Breast Cancer to Bone (B2B) Metastases Research Program consists of a prospective cohort of incident breast cancer patients and four sub-projects that are investigating priority areas in breast cancer bone metastases. These include the impact of lifestyle factors and inflammation on risk of bone metastases, the gene expression features of the primary tumour, the potential role for metabolomics in early detection of bone metastatic disease and the signalling pathways that drive the metastatic lesions in the bone. The B2B Research Program is enrolling a prospective cohort of 600 newly diagnosed, incident, stage I-IIIc breast cancer survivors in Alberta, Canada over a five year period. At baseline, pre-treatment/surgery blood samples are collected and detailed epidemiologic data is collected by in-person interview and self-administered questionnaires. Additional self-administered questionnaires and blood samples are completed at specified follow-up intervals (24, 48 and 72 months). Vital status is obtained prior to each follow-up through record linkages with the Alberta Cancer Registry. Recurrences are identified through medical chart abstractions. Each of the four projects applies specific methods and analyses to assess the impact of serum vitamin D and cytokine concentrations, tumour transcript and protein expression, serum metabolomic profiles and in vitro cell signalling on breast cancer bone metastases. The B2B Research Program will address key issues in breast cancer bone metastases including the association between lifestyle factors (particularly a comprehensive assessment of vitamin D status) inflammation and bone metastases, the significance or primary tumour gene expression in tissue tropism, the

  7. A Formação da Percepção de Valor para Pequenos e Médios Consumidores B2B

    Directory of Open Access Journals (Sweden)

    Clarice Mara Sousa-e-Silva

    2018-04-01

    Full Text Available Objetivo:  Identificar e mensurar as relações entre constructos de qualidade-sacrifícios-experiência e valor percebido e satisfação, e a relação destes com a intenção de recompra de serviços logísticos de transporte por PMEs.Método: Partindo-se da proposição de escalas para mensurar os constructos qualidade, sacrifícios, experiência, valor percebido, satisfação e intenção de recompra, realizou-se um levantamento de dados cuja amostra foi composta por 195 PMEs. Utilizando técnicas de AFE, AFC e MEEPLS, propôs-se um modelo para mensurar a formação do valor percebido nos serviços logísticos adquiridos por PMEs.Originalidade/Relevância: A maioria das pesquisas de valor percebido no ambiente B2B tem considerado o desempenho dos bens e serviços em uma perspectiva funcional e negligenciado dimensões não-racionais. Estas dimensões (aspectos não-econômicos, subjetivos e multidimensionais, se mensuradas em conjunto com dimensões comumente encontradas nos estudos de comportamento de consumo B2B, podem oferecer novas perspectivas de conhecimento teórico-empírico.Resultados: Os sacrifícios e os custos de troca atuaram de forma não-significante no relacionamento B2B. As PMEs valorizaram aspectos ligados à qualidade e à experiência. O estudo indica que PMEs, ao elegerem como formadores do valor percebido a experiência e a qualidade, e por serem influenciadas pela satisfação para formar suas intenções de recompras, gerenciam sua cadeia de suprimentos estabelecendo relacionamentos envoltos em mais subjetividades do que se esperaria de um empresário.Contribuições teóricas/metodológicas: Proposição de um modelo teórico capaz de predizer a intenção de recompra de PMEs consumidoras de serviços logísticos, tendo como antecessor a satisfação, e desta, o valor percebido.

  8. The Breast Cancer to Bone (B2B) Metastases Research Program: a multi-disciplinary investigation of bone metastases from breast cancer.

    Science.gov (United States)

    Brockton, Nigel T; Gill, Stephanie J; Laborge, Stephanie L; Paterson, Alexander H G; Cook, Linda S; Vogel, Hans J; Shemanko, Carrie S; Hanley, David A; Magliocco, Anthony M; Friedenreich, Christine M

    2015-07-10

    Bone is the most common site of breast cancer distant metastasis, affecting 50-70 % of patients who develop metastatic disease. Despite decades of informative research, the effective prevention, prediction and treatment of these lesions remains elusive. The Breast Cancer to Bone (B2B) Metastases Research Program consists of a prospective cohort of incident breast cancer patients and four sub-projects that are investigating priority areas in breast cancer bone metastases. These include the impact of lifestyle factors and inflammation on risk of bone metastases, the gene expression features of the primary tumour, the potential role for metabolomics in early detection of bone metastatic disease and the signalling pathways that drive the metastatic lesions in the bone. The B2B Research Program is enrolling a prospective cohort of 600 newly diagnosed, incident, stage I-IIIc breast cancer survivors in Alberta, Canada over a five year period. At baseline, pre-treatment/surgery blood samples are collected and detailed epidemiologic data is collected by in-person interview and self-administered questionnaires. Additional self-administered questionnaires and blood samples are completed at specified follow-up intervals (24, 48 and 72 months). Vital status is obtained prior to each follow-up through record linkages with the Alberta Cancer Registry. Recurrences are identified through medical chart abstractions. Each of the four projects applies specific methods and analyses to assess the impact of serum vitamin D and cytokine concentrations, tumour transcript and protein expression, serum metabolomic profiles and in vitro cell signalling on breast cancer bone metastases. The B2B Research Program will address key issues in breast cancer bone metastases including the association between lifestyle factors (particularly a comprehensive assessment of vitamin D status) inflammation and bone metastases, the significance or primary tumour gene expression in tissue tropism, the

  9. Heat shock factors HsfB1 and HsfB2b are involved in the regulation of Pdf1.2 expression and pathogen resistance in Arabidopsis.

    Science.gov (United States)

    Kumar, Mukesh; Busch, Wolfgang; Birke, Hannah; Kemmerling, Birgit; Nürnberger, Thorsten; Schöffl, Friedrich

    2009-01-01

    In order to assess the functional roles of heat stress-induced class B-heat shock factors in Arabidopsis, we investigated T-DNA knockout mutants of AtHsfB1 and AtHsfB2b. Micorarray analysis of double knockout hsfB1/hsfB2b plants revealed as strong an up-regulation of the basal mRNA-levels of the defensin genes Pdf1.2a/b in mutant plants. The Pdf expression was further enhanced by jasmonic acid treatment or infection with the necrotrophic fungus Alternaria brassicicola. The single mutant hsfB2b and the double mutant hsfB1/B2b were significantly improved in disease resistance after A. brassicicola infection. There was no indication for a direct interaction of Hsf with the promoter of Pdf1.2, which is devoid of perfect HSE consensus Hsf-binding sequences. However, changes in the formation of late HsfA2-dependent HSE binding were detected in hsfB1/B2b plants. This suggests that HsfB1/B2b may interact with class A-Hsf in regulating the shut-off of the heat shock response. The identification of Pdf genes as targets of Hsf-dependent negative regulation is the first evidence for an interconnection of Hsf in the regulation of biotic and abiotic responses.

  10. Stellar Laboratories . [VI. New Mo IV - VII Oscillator Strengths and the Molybdenum Abundance in the Hot White Dwarfs G191-B2B and RE 0503-289

    Science.gov (United States)

    Rauch, T.; Quinet, T.; Hoyer, D.; Werner, K.; Demleitner, M.; Kruk, J. W.

    2016-01-01

    For the spectral analysis of high-resolution and high signal-to-noise (SN) spectra of hot stars, state-of-the-art non-local thermodynamic equilibrium (NLTE) model atmospheres are mandatory. These are strongly dependent on the reliability of the atomic data that is used for their calculation. Aims: To identify molybdenum lines in the ultraviolet (UV) spectra of the DA-type white dwarf G191B2B and the DO-type white dwarf RE 0503289 and, to determine their photospheric Mo abundances, reliable Mo iv-vii oscillator strengths are used. Methods: We newly calculated Mo iv-vii oscillator strengths to consider their radiative and collisional bound-bound transitions indetail in our NLTE stellar-atmosphere models for the analysis of Mo lines exhibited in high-resolution and high SN UV observations of RE 0503289.Results. We identified 12 Mo v and nine Mo vi lines in the UV spectrum of RE 0503289 and measured a photospheric Mo abundance of 1.2 3.0 104(mass fraction, 22 500 56 400 times the solar abundance). In addition, from the As v and Sn iv resonance lines,we measured mass fractions of arsenic (0.51.3 105, about 300 1200 times solar) and tin (1.33.2 104, about 14 300 35 200 times solar). For G191B2B, upper limits were determined for the abundances of Mo (5.3 107, 100 times solar) and, in addition, for Kr (1.1106, 10 times solar) and Xe (1.7107, 10 times solar). The arsenic abundance was determined (2.35.9 107, about 21 53 times solar). A new, registered German Astrophysical Virtual Observatory (GAVO) service, TOSS, has been constructed to provide weighted oscillator strengths and transition probabilities.Conclusions. Reliable measurements and calculations of atomic data are a prerequisite for stellar-atmosphere modeling. Observed Mo v-vi line profiles in the UV spectrum of the white dwarf RE 0503289 were well reproduced with our newly calculated oscillator strengths. For the first time, this allowed the photospheric Mo abundance in a white dwarf to be determined.

  11. Validação de métodos cromatográficos por clae para análise das vitaminas B1, B2, B6 e niacina naturalmente presentes em farinha de cereais Validation of hplc methods for analysis of vitamins B1, B2, B6 and niacin naturally present in cereal flours

    Directory of Open Access Journals (Sweden)

    Ana Elisa Ferreira Presoto

    2008-01-01

    Full Text Available Complex B vitamins are present in some cereal foods and the ingestion of enriched products contributes to the recommended dietary intake of these micronutrients. To adapt the label of some products, it is necessary to develop and validate the analytical methods. These methods must be reliable and with enough sensitivity to analyze complex B vitamins naturally present in food at low concentration. The purpose of this work is to evaluate, with validated methods, the content of vitamins B1, B2, B6 and niacin in five cereal flours used in food industry (oat, rice, barley, corn and wheat.

  12. Marketingový výzkum spokojenosti zákazníka v oblasti služeb B2B

    OpenAIRE

    Vlčková, Michaela

    2014-01-01

    Diplomová práce se zaměřuje na problematiku nového marketingového odvětví zákaznické zkušenosti, a to v oblasti telekomunikačních služeb B2B. Teoretická část mapuje, zpracovává a shrnuje základní pojmy a informace z literárních zdrojů týkajících se téma spokojenosti zákazníků. V analytické části práce jsou obecná teoretická východiska na základě zmapování teoretických poznatků a také interních údajů společnosti Vodafone Czech Republic použita pro přípravu marketingového výzkumu, doporučení a ...

  13. The interstellar medium and the highly ionized species observed in the spectrum of the nearby white dwarf G191-B2B

    Science.gov (United States)

    Bruhweiler, F. C.; Kondo, Y.

    1981-01-01

    High-resolution spectra of the nearby (48 pc) white dwarf G191-B2B, obtained with the International Ultraviolet Explorer, reveal sharp resonance lines of N V, C IV, and Si IV. The origin of these features is most likely linked to the white dwarf, possibly being formed in an expanding halo around the star. Interstellar lines of C II, N I, Mg II, Si II, and Fe II are also seen in the spectrum. Analysis of these features indicates an average neutral hydrogen number density of 0.064 for this line of sight. In combination with the recent EUV and soft X-ray results, this is interpreted to mean that the interstellar medium in the most immediate solar vicinity is of the normal density n approximately equal to 0.1/cu cm of lower ionization, while just beyond it, at least in some directions, is a hot lower density plasma. These results are apparently in conflict with the model of the interstellar medium by McKee and Ostriker (1977) in its present form.

  14. Interstellar medium and the highly ionized species observed in the spectrum of the nearby white dwarf G191-B2B

    International Nuclear Information System (INIS)

    Bruhweiler, F.C.; Kondo, Y.

    1981-01-01

    High-resolution spectra of the neargy (48 pc) white dwarf G191-B2B obtained with the International Ultraviolet Explorer (IUE) reveal sharp resonance lines of N V, C IV, and Si IV. The origin of these features is most likely linked to the white dwarf, possibly being formed in an expanding halo around the star. Interstellar lines of C II, N I, Mg II, Si II, Fe II are also seen in the spectrum. Analysis of these features indicates an average neutral hydrogen number density, n/sub Htsi/ = 6.4 x 10 -3 , for this line of sight. In combination with the recent EUV and soft X-ray results, we interpret this to mean that the interstellar medium in the most immediate solar vicinity is of the ''normal'' density (nroughly-equal0.1 cm -3 ) of lower ionization, while just beyond it, at least in some directions, is a hot, lower density plasma. These results are apparently in conflict with the model of the interstellar medium by McKee and Ostriker in its present form

  15. High-resolution extreme ultraviolet spectroscopy of G191-B2B: structure of the stellar photosphere and the surrounding interstellar medium

    Science.gov (United States)

    Barstow, M. A.; Cruddace, R. G.; Kowalski, M. P.; Bannister, N. P.; Yentis, D.; Lapington, J. S.; Tandy, J. A.; Hubeny, I.; Schuh, S.; Dreizler, S.; Barbee, T. W.

    2005-10-01

    We have continued our detailed analysis of the high-resolution (R= 4000) spectroscopic observation of the DA white dwarf G191-B2B, obtained by the Joint Astrophysical Plasmadynamic Experiment (J-PEX) normal incidence sounding rocket-borne telescope, comparing the observed data with theoretical predictions for both homogeneous and stratified atmosphere structures. We find that the former models give the best agreement over the narrow waveband covered by J-PEX, in conflict with what is expected from previous studies of the lower resolution but broader wavelength coverage Extreme Ultraviolet Explorer spectra. We discuss the possible limitations of the atomic data and our understanding of the stellar atmospheres that might give rise to this inconsistency. In our earlier study, we obtained an unusually high ionization fraction for the ionized HeII present along the line of sight to the star. In the present paper, we obtain a better fit when we assume, as suggested by Space Telescope Imaging Spectrograph results, that this HeII resides in two separate components. When one of these is assigned to the local interstellar cloud, the implied He ionization fraction is consistent with measurements along other lines of sight. However, the resolving power and signal-to-noise available from the instrument configuration used in this first successful J-PEX flight are not sufficient to clearly identify and prove the existence of the two components.

  16. Relational benefits in a B2B context. An empirical application of industrial customers of electricity and natural gas; Beneficios relacionales en un contexto B2B. Una aplicacion empricia en el segmento de clientes industriales de electricidad y gas natural

    Energy Technology Data Exchange (ETDEWEB)

    Garcia-Acebron, C.; Vazquez-Casielles, R.; Iglesias-Arguelles, V.

    2009-07-01

    This paper analysis the relational benefits and their effects on perceived value, repurchase intentions and world-of-mouth in a B2B context: gas and electricity consumers in industrial market. Empirical research is done by collecting information from a sample of 326 major gas and electricity consumers in industrial market. Confirmatory factor analysis (CFA). lineal regressions, convergent validity, discriminant validity were used to test the adequacy of the measurement models and the casual models. We have checked the mediator effect of perceived value in the causal relationships of the relational benefits and the two dimensions of fidelity (repurchase intentions and world-of-mouth). Relational benefits are one of the antecedents of the perceived value that does not exert moderating effect on those two dimensions. The results of this research can be a starting point for considering the impact of specific tactical or strategic measures on the confidence benefits, social benefits and special treatment benefits of industrial customers. (Author)

  17. SEA ODC - An Implementation of Web Portal and B2B Services for Managing of Oceanographic Data Sets Collected in South-East Adriatic

    Science.gov (United States)

    Jovicic, A.; Castelli, A.; Kljajic, Z.

    2012-04-01

    As a result of efforts to standardize oceanographic data sets collected since year 2002 in the area of south-east Adriatic, relational data model suitable for storage of meta-data and in situ measurements was designed and implemented. Using combination of customized tools developed for extraction of meta-data and data records from CTD files as well as standard office applications, data were extracted, transformed, processed and unified by attributes and units of measurement. To make those data available for wider scientific community, we have developed web portal able to be used for data retrieval based on various filters (spatial, temporal, by project and/or by sampling instrument). Selected data model proves to be also very efficient for generating of data-exchange formats required by various projects and initiatives (e.g. SeaDataNet) so extended by particular dictionaries it can allow fast implementation of integration services. As a part of Ecoport 8 project, newly available type of data was recently introduced. Real-time data provided by permanent sensors need to be automatically collected and stored into database. Visualization of such data was also required as well as exchange with project data center. To fulfill those requirements, additional data scheme and appropriate B2B services were developed. Additional care was taken about data transfer security as database was not hosted at the same place as workstation used for remote access to sensor equipment. Third section of portal is "Tide Tables", interactive, graphical application that visualize tide predictions for ports of Bar and Kotor, allowing also correction by atmospheric pressure. Developed in Java, based on well known Mike Foreman's Fortran 77 code it can be used as stand-alone product without Internet connection. Last section of portal is Google Earth file containing position of stations as well as some spatial features that can be useful during planning of future oceanographic cruises in this area

  18. The virtual observatory service TheoSSA: Establishing a database of synthetic stellar flux standards. I. NLTE spectral analysis of the DA-type white dwarf G191-B2B

    Science.gov (United States)

    Rauch, T.; Werner, K.; Bohlin, R.; Kruk, J. W.

    2013-12-01

    Context. Hydrogen-rich, DA-type white dwarfs are particularly suited as primary standard stars for flux calibration. State-of-the-art NLTE models consider opacities of species up to trans-iron elements and provide reliable synthetic stellar-atmosphere spectra to compare with observations. Aims: We will establish a database of theoretical spectra of stellar flux standards that are easily accessible via a web interface. Methods: In the framework of the Virtual Observatory, the German Astrophysical Virtual Observatory developed the registered service TheoSSA. It provides easy access to stellar spectral energy distributions (SEDs) and is intended to ingest SEDs calculated by any model-atmosphere code. In case of the DA white dwarf G191-B2B, we demonstrate that the model reproduces not only its overall continuum shape but also the numerous metal lines exhibited in its ultraviolet spectrum. Results: TheoSSA is in operation and contains presently a variety of SEDs for DA-type white dwarfs. It will be extended in the near future and can host SEDs of all primary and secondary flux standards. The spectral analysis of G191-B2B has shown that our hydrostatic models reproduce the observations best at and log g = 7.60 ± 0.05. We newly identified Fe vi, Ni vi, and Zn iv lines. For the first time, we determined the photospheric zinc abundance with a logarithmic mass fraction of -4.89 (7.5 × solar). The abundances of He (upper limit), C, N, O, Al, Si, O, P, S, Fe, Ni, Ge, and Sn were precisely determined. Upper abundance limits of about 10% solar were derived for Ti, Cr, Mn, and Co. Conclusions: The TheoSSA database of theoretical SEDs of stellar flux standards guarantees that the flux calibration of all astronomical data and cross-calibration between different instruments can be based on the same models and SEDs calculated with different model-atmosphere codes and are easy to compare. Based on observations with the NASA/ESA Hubble Space Telescope, obtained at the Space Telescope

  19. AutoMOPS--B2B and B2C in mask making: mask manufacturing performance and customer satisfaction improvement through better information flow management

    Science.gov (United States)

    de Ridder, Luc; Filies, Olaf; Rodriguez, Ben; Kuijken, Aart

    2001-04-01

    Through application of modern supply chain concepts in combination with state-of-the-art information technology, mask manufacturing performance and customer satisfaction can be improved radically. The AutoMOPS solution emphasizes on the elimination of the order verification through paperless, electronically linked information sharing/exchange between chip design, mask production and prototype production stages.

  20. A case study on electronic contracting in on-line advertising - status and prospects

    NARCIS (Netherlands)

    Angelov, S.; Grefen, P.W.P.J.; Camarinha-Matos, L.; Afsarmanesh, H.; Ollus, M.

    2006-01-01

    Business-to-business electronic contracting has gained attention in recent years as a way to improve traditional contracting practices as well as a paradigm that allows the support of new business models in an enterprise. This paper presents the business case of the Dutch news medium Telegraaf for

  1. Stellar Laboratories: 3. New Ba 5, Ba 6, and Ba 7 Oscillator Strengths and the Barium Abundance in the Hot White Dwarfs G191-B2B and RE 0503-289

    Science.gov (United States)

    Rauch, T.; Werner, K.; Quinet, P.; Kruk, Jeffrey Walter

    2014-01-01

    Context. For the spectral analysis of high-resolution and high-signal-to-noise (S/N) spectra of hot stars, state-of-the-art non-local thermodynamic equilibrium (NLTE) model atmospheres are mandatory. These are strongly dependent on the reliability of the atomic data that is used for their calculation. Aims. Reliable Ba 5-7 oscillator strengths are used to identify Ba lines in the spectra of the DA-type white dwarf G191-B2B and the DO-type white dwarf RE 0503-289 and to determine their photospheric Ba abundances. Methods. We newly calculated Ba v-vii oscillator strengths to consider their radiative and collisional bound-bound transitions in detail in our NLTE stellar-atmosphere models for the analysis of Ba lines exhibited in high-resolution and high-S/N UV observations of G191-B2B and RE 0503-289. Results. For the first time, we identified highly ionized Ba in the spectra of hot white dwarfs. We detected Ba vi and Ba vii lines in the Far Ultraviolet Spectroscopic Explorer (FUSE) spectrum of RE 0503-289. The Ba vi/Ba vii ionization equilibrium is well reproduced with the previously determined effective temperature of 70 000 K and surface gravity of log g=7.5. The Ba abundance is 3.5 +/- 0.5 × 10(exp-4) (mass fraction, about 23 000 times the solar value). In the FUSE spectrum of G191-B2B, we identified the strongest Ba vii line (at 993.41 Å) only, and determined a Ba abundance of 4.0 +/- 0.5 × 10(exp-6) (about 265 times solar). Conclusions. Reliable measurements and calculations of atomic data are a pre-requisite for stellar-atmosphere modeling. Observed Ba vi-vii line profiles in two white dwarfs' (G191-B2B and RE 0503-289) far-ultraviolet spectra were well reproduced with our newly calculated oscillator strengths. This allowed to determine the photospheric Ba abundance of these two stars precisely.

  2. Mining inter-organizational business process models from EDI messages : a case study from the automotive sector

    NARCIS (Netherlands)

    Engel, R.; Aalst, van der W.M.P.; Zapletal, M.; Pichler, C.; Werthner, H.; Ralyté, J.; Franch, X.; Brinkkemper, S.; Wrycza, S.

    2012-01-01

    Traditional standards for Electronic Data Interchange (EDI), such as EDIFACT and ANSI X12, have been employed in Business-to-Business (B2B) e-commerce for decades. Due to their wide industry coverage and long-standing establishment, they will presumably continue to play an important role for some

  3. Developing a reference architecture for inter-organizational business collaboration setup systems

    NARCIS (Netherlands)

    Norta, A.H.; Grefen, P.W.P.J.

    2006-01-01

    The question of how a service consumer and a service provider should collaborate with each other in a business-to-business (B2B) setting is an ongoing research issue. The concept of electronic Sourcing (eSourcing) has been proposed as an integral concept with the EU research project CrossWork. The

  4. Stellar laboratories. II. New Zn iv and Zn v oscillator strengths and their validation in the hot white dwarfs G191-B2B and RE 0503-289

    Science.gov (United States)

    Rauch, T.; Werner, K.; Quinet, P.; Kruk, J. W.

    2014-04-01

    Context. For the spectral analysis of high-resolution and high-signal-to-noise (S/N) spectra of hot stars, state-of-the-art non-local thermodynamic equilibrium (NLTE) model atmospheres are mandatory. These are strongly dependent on the reliability of the atomic data that is used for their calculation. In a recent analysis of the ultraviolet (UV) spectrum of the DA-type white dwarf G191-B2B, 21 Zn iv lines were newly identified. Because of the lack of Zn iv data, transition probabilities of the isoelectronic Ge vi were adapted for a first, coarse determination of the photospheric Zn abundance. Aims: Reliable Zn iv and Zn v oscillator strengths are used to improve the Zn abundance determination and to identify more Zn lines in the spectra of G191-B2B and the DO-type white dwarf RE 0503-289. Methods: We performed new calculations of Zn iv and Zn v oscillator strengths to consider their radiative and collisional bound-bound transitions in detail in our NLTE stellar-atmosphere models for the analysis of the Zn iv - v spectrum exhibited in high-resolution and high-S/N UV observations of G191-B2B and RE 0503-289. Results: In the UV spectrum of G191-B2B, we identify 31 Zn iv and 16 Zn v lines. Most of these are identified for the first time in any star. We can reproduce well almost all of them at log Zn = -5.52 ± 0.2 (mass fraction, about 1.7 times solar). In particular, the Zn iv / Zn v ionization equilibrium, which is a very sensitive Teff indicator, is well reproduced with the previously determined and log g = 7.60 ± 0.05. In the spectrum of RE 0503-289, we identified 128 Zn v lines for the first time and determined log Zn = -3.57 ± 0.2 (155 times solar). Conclusions: Reliable measurements and calculations of atomic data are a pre-requisite for stellar-atmosphere modeling. Observed Zn iv and Zn v line profiles in two white dwarf (G191-B2B and RE 0503-289) ultraviolet spectra were well reproduced with our newly calculated oscillator strengths. This allowed us to

  5. Innovation diffusion in B2B relations

    DEFF Research Database (Denmark)

    Brem, Alexander; Reichert, Michael

    2016-01-01

    Through a multiple case study based on interviews with radio editorial staff, this ar- ticle provides insights in the selection process for the use of new songs in German radio broadcasting. Radio editors learn about new songs through different chan- nels, the intensity of the information search ...

  6. The Halo B2B Studio

    Science.gov (United States)

    Gorzynski, Mark; Derocher, Mike; Mitchell, April Slayden

    Research underway at Hewlett-Packard on remote communication resulted in the identification of three important components typically missing in existing systems. These missing components are: group nonverbal communication capabilities, high-resolution interactive data capabilities, and global services. Here we discuss some of the design elements in these three areas as part of the Halo program at HP, a remote communication system shown to be effective to end-users.

  7. Stellar laboratories . VIII. New Zr iv-vii, Xe iv-v, and Xe vii oscillator strengths and the Al, Zr, and Xe abundances in the hot white dwarfs G191-B2B and RE 0503-289

    Science.gov (United States)

    Rauch, T.; Gamrath, S.; Quinet, P.; Löbling, L.; Hoyer, D.; Werner, K.; Kruk, J. W.; Demleitner, M.

    2017-03-01

    Context. For the spectral analysis of high-resolution and high-signal-to-noise spectra of hot stars, state-of-the-art non-local thermodynamic equilibrium (NLTE) model atmospheres are mandatory. These are strongly dependent on the reliability of the atomic data that is used for their calculation. Aims: To search for zirconium and xenon lines in the ultraviolet (UV) spectra of G191-B2B and RE 0503-289, new Zr iv-vii, Xe iv-v, and Xe vii oscillator strengths were calculated. This allows, for the first time, determination of the Zr abundance in white dwarf (WD) stars and improvement of the Xe abundance determinations. Methods: We calculated Zr iv-vii, Xe iv-v, and Xe vii oscillator strengths to consider radiative and collisional bound-bound transitions of Zr and Xe in our NLTE stellar-atmosphere models for the analysis of their lines exhibited in UV observations of the hot WDs G191-B2B and RE 0503-289. Results: We identified one new Zr iv, 14 new Zr v, and ten new Zr vi lines in the spectrum of RE 0503-289. Zr was detected for the first time in a WD. We measured a Zr abundance of -3.5 ± 0.2 (logarithmic mass fraction, approx. 11 500 times solar). We identified five new Xe vi lines and determined a Xe abundance of -3.9 ± 0.2 (approx. 7500 times solar). We determined a preliminary photospheric Al abundance of -4.3 ± 0.2 (solar) in RE 0503-289. In the spectra of G191-B2B, no Zr line was identified. The strongest Zr iv line (1598.948 Å) in our model gave an upper limit of -5.6 ± 0.3 (approx. 100 times solar). No Xe line was identified in the UV spectrum of G191-B2B and we confirmed the previously determined upper limit of -6.8 ± 0.3 (ten times solar). Conclusions: Precise measurements and calculations of atomic data are a prerequisite for advanced NLTE stellar-atmosphere modeling. Observed Zr iv-vi and Xe vi-vii line profiles in the UV spectrum of RE 0503-289 were simultaneously well reproduced with our newly calculated oscillator strengths. Based on observations

  8. Stellar laboratories. III. New Ba v, Ba vi, and Ba vii oscillator strengths and the barium abundance in the hot white dwarfs G191-B2B and RE 0503-289

    Science.gov (United States)

    Rauch, T.; Werner, K.; Quinet, P.; Kruk, J. W.

    2014-06-01

    Context. For the spectral analysis of high-resolution and high-signal-to-noise (S/N) spectra of hot stars, state-of-the-art non-local thermodynamic equilibrium (NLTE) model atmospheres are mandatory. These are strongly dependent on the reliability of the atomic data that is used for their calculation. Aims: Reliable Ba v-vii oscillator strengths are used to identify Ba lines in the spectra of the DA-type white dwarf G191-B2B and the DO-type white dwarf RE 0503-289 and to determine their photospheric Ba abundances. Methods: We newly calculated Ba v-vii oscillator strengths to consider their radiative and collisional bound-bound transitions in detail in our NLTE stellar-atmosphere models for the analysis of Ba lines exhibited in high-resolution and high-S/N UV observations of G191-B2B and RE 0503-289. Results: For the first time, we identified highly ionized Ba in the spectra of hot white dwarfs. We detected Ba vi and Ba vii lines in the Far Ultraviolet Spectroscopic Explorer (FUSE) spectrum of RE 0503-289. The Ba vi/Ba vii ionization equilibrium is well reproduced with the previously determined effective temperature of 70 000 K and surface gravity of log g = 7.5. The Ba abundance is 3.5 ± 0.5 × 10-4 (mass fraction, about 23 000 times the solar value). In the FUSE spectrum of G191-B2B, we identified the strongest Ba vii line (at 993.41 Å) only, and determined a Ba abundance of 4.0 ± 0.5 × 10-6 (about 265 times solar). Conclusions: Reliable measurements and calculations of atomic data are a pre-requisite for stellar-atmosphere modeling. Observed Ba vi-vii line profiles in two white dwarfs' (G191-B2B and RE 0503-289) far-ultraviolet spectra were well reproduced with our newly calculated oscillator strengths. This allowed to determine the photospheric Ba abundance of these two stars precisely. Based on observations with the NASA/ESA Hubble Space Telescope, obtained at the Space Telescope Science Institute, which is operated by the Association of Universities for

  9. Impact of social media in business to business relations

    OpenAIRE

    Matesanz Mestres, Javier; Nuñez Garcia, Javier

    2012-01-01

    Everybody begins to understand a clear guideline: “the audience is online”. Social media every day gain importance over traditional media, but also integrated with it. Having an online presence is no longer an option, it is the norm for business, entertainment, religion, politics, and for anyone who wants to keep track of their areas of interest. If ten years ago the Web was, for many, a question mark today is an inescapable reality. This is, without doubt, the most disruptive communication p...

  10. Business to Business Marketing Research for Angry Birds Park Vuokatti

    OpenAIRE

    Leppävuori, Liisa

    2014-01-01

    This thesis was developed to acquire information about companies’ attitudes towards recreational days for their employees and their families. The research was commissioned by Angry Birds Park Vuokatti/ SuperPark Oy. The theoretical background for this thesis includes theory of marketing research, branding and enhancing working life balance. The theory of marketing research discusses the differences and benefits of quantitative and qualitative research, as well as using questionnaires in r...

  11. Interorganizational Trust in Business to Business E-Commerce

    OpenAIRE

    Puvanasvari Ratnasingam, P.

    2001-01-01

    textabstractMost previous research in the Information Systems discipline focused on information systems and technology, e-commerce applications such as Inter-Organizational Systems (IOSs), competitive advantages, and security issues. The emphasis on IOSs' gave rise to concerns about Inter-Organizational Relationships (IORs), as trading partners became aware of the social-political factors that affected their relationships. IOSs involve the sharing of e-commerce applications in different locat...

  12. Interorganizational Trust in Business to Business E-Commerce

    NARCIS (Netherlands)

    P. Puvanasvari Ratnasingam

    2001-01-01

    textabstractMost previous research in the Information Systems discipline focused on information systems and technology, e-commerce applications such as Inter-Organizational Systems (IOSs), competitive advantages, and security issues. The emphasis on IOSs' gave rise to concerns about

  13. The Virtual Observatory Service TheoSSA: Establishing a Database of Synthetic Stellar Flux Standards I. NLTE Spectral Analysis of the DA-Type White Dwarf G191-B2B *,**,***,****

    Science.gov (United States)

    Rauch, T.; Werner, K.; Bohlin, R.; Kruk, J. W.

    2013-01-01

    Hydrogen-rich, DA-type white dwarfs are particularly suited as primary standard stars for flux calibration. State-of-the-art NLTE models consider opacities of species up to trans-iron elements and provide reliable synthetic stellar-atmosphere spectra to compare with observations. Aims. We will establish a database of theoretical spectra of stellar flux standards that are easily accessible via a web interface. Methods. In the framework of the Virtual Observatory, the German Astrophysical Virtual Observatory developed the registered service TheoSSA. It provides easy access to stellar spectral energy distributions (SEDs) and is intended to ingest SEDs calculated by any model-atmosphere code. In case of the DA white dwarf G191-B2B, we demonstrate that the model reproduces not only its overall continuum shape but also the numerous metal lines exhibited in its ultraviolet spectrum. Results. TheoSSA is in operation and contains presently a variety of SEDs for DA-type white dwarfs. It will be extended in the near future and can host SEDs of all primary and secondary flux standards. The spectral analysis of G191-B2B has shown that our hydrostatic models reproduce the observations best at Teff =60 000 +/- 2000K and log g=7.60 +/- 0.05.We newly identified Fe vi, Ni vi, and Zn iv lines. For the first time, we determined the photospheric zinc abundance with a logarithmic mass fraction of -4.89 (7.5 × solar). The abundances of He (upper limit), C, N, O, Al, Si, O, P, S, Fe, Ni, Ge, and Sn were precisely determined. Upper abundance limits of about 10% solar were derived for Ti, Cr, Mn, and Co. Conclusions. The TheoSSA database of theoretical SEDs of stellar flux standards guarantees that the flux calibration of all astronomical data and cross-calibration between different instruments can be based on the same models and SEDs calculated with different model-atmosphere codes and are easy to compare.

  14. Dietary intake of the water-soluble vitamins B1, B2, B6, B12 and C in 10 countries in the European Prospective Investigation into Cancer and Nutrition.

    Science.gov (United States)

    Olsen, A; Halkjaer, J; van Gils, C H; Buijsse, B; Verhagen, H; Jenab, M; Boutron-Ruault, M C; Ericson, U; Ocké, M C; Peeters, P H M; Touvier, M; Niravong, M; Waaseth, M; Skeie, G; Khaw, K T; Travis, R; Ferrari, P; Sanchez, M J; Agudo, A; Overvad, K; Linseisen, J; Weikert, C; Sacerdote, C; Evangelista, A; Zylis, D; Tsiotas, K; Manjer, J; van Guelpen, B; Riboli, E; Slimani, N; Bingham, S

    2009-11-01

    To describe the intake of vitamins thiamine (B1), riboflavin (B2), B6 (pyridoxine), B12 (cobalamine) and C (ascorbic acid) and their food sources among 27 centres in 10 countries participating in the European Prospective Investigation into Cancer and Nutrition (EPIC) study. Between 1995 and 2000, 36 034 persons aged between 35 and 74 years were administered a standardized 24-h dietary recall using a computerized interview software programme (EPIC-SOFT). Intakes of the four B vitamins and vitamin C were estimated using the standardized EPIC Nutrient Database (ENDB). Mean intakes were adjusted for age and weighted by season and day of recall. Intake of B vitamins did not vary considerably between centres, except in the UK health-conscious cohort, in which substantially higher intakes of thiamine and lower intakes of vitamin B12 were reported compared with other centres. Overall, meat was the most important contributor to the B vitamins in all centres except in the UK health-conscious group. Vitamin C showed a clear geographical gradient, with higher intakes in the southern centres as compared with the northern ones; this was more pronounced in men than in women. Vegetables and fruits were major contributors to vitamin C in all centres, but juices and potatoes were also important sources in the northern centres. This study showed no major differences across centres in the mean intakes of B vitamins (thiamine, riboflavin, B6, B12), whereas a tendency towards a north-south gradient was observed for vitamin C.

  15. Stellar laboratories. VI. New Mo iv-vii oscillator strengths and the molybdenum abundance in the hot white dwarfs G191-B2B and RE 0503-289

    Science.gov (United States)

    Rauch, T.; Quinet, P.; Hoyer, D.; Werner, K.; Demleitner, M.; Kruk, J. W.

    2016-03-01

    Context. For the spectral analysis of high-resolution and high signal-to-noise (S/N) spectra of hot stars, state-of-the-art non-local thermodynamic equilibrium (NLTE) model atmospheres are mandatory. These are strongly dependent on the reliability of the atomic data that is used for their calculation. Aims: To identify molybdenum lines in the ultraviolet (UV) spectra of the DA-type white dwarf G191-B2B and the DO-type white dwarf RE 0503-289 and, to determine their photospheric Mo abundances, reliable Mo iv-vii oscillator strengths are used. Methods: We newly calculated Mo iv-vii oscillator strengths to consider their radiative and collisional bound-bound transitions in detail in our NLTE stellar-atmosphere models for the analysis of Mo lines exhibited in high-resolution and high S/N UV observations of RE 0503-289. Results: We identified 12 Mo v and 9 Mo vi lines in the UV spectrum of RE 0503-289 and measured a photospheric Mo abundance of 1.2-3.0 × 10-4 (mass fraction, 22 500-56 400 times the solar abundance). In addition, from the As v and Sn iv resonance lines, we measured mass fractions of arsenic (0.5-1.3 × 10-5, about 300-1200 times solar) and tin (1.3-3.2 × 10-4, about 14 300-35 200 times solar). For G191-B2B, upper limits were determined for the abundances of Mo (5.3 × 10-7, 100 times solar) and, in addition, for Kr (1.1 × 10-6, 10 times solar) and Xe (1.7 × 10-7, 10 times solar). The arsenic abundance was determined (2.3-5.9 × 10-7, about 21-53 times solar). A new, registered German Astrophysical Virtual Observatory (GAVO) service, TOSS, has been constructed to provide weighted oscillator strengths and transition probabilities. Conclusions: Reliable measurements and calculations of atomic data are a prerequisite for stellar-atmosphere modeling. Observed Mo v-vi line profiles in the UV spectrum of the white dwarf RE 0503-289 were well reproduced with our newly calculated oscillator strengths. For the first time, this allowed the photospheric Mo

  16. How to Implement Blue Ocean Strategy (BOS in B2B Sector Kaip įgyvendinti žydrųjų vandenynų strategiją (ŽVS sektoriuje „verslas – verslui“

    Directory of Open Access Journals (Sweden)

    Andrejs Čirjevskis

    2011-11-01

    Full Text Available The aim of research is to confirm the hypothesis that BOS is viable in the B2B sectors. The objects of research are two business entities: world’s lead­ing suppliers of construction chemicals and manufacturer of purification equip­ment. Authors posed first research question is BOS a suitable within construction chemicals and purification equipment manufacturers’ industries? Second research question was about how to evaluate acceptability of new strategic choice on BOS? Third research question was how to diagnosis organisational hurdles on BOS implementation? Research has confirmed the hypothesis and suggested application of innovation value chain to diagnosing company’s ability to implement value in­novation.

    Tyrimo tikslas patvirtina hipotezę, kad ŽVS yra gyvybinga B2B sektoriuose. Tyrimo objektai yra du verslo subjektai: pasaulyje pirmaujantys statybos chemikalų tiekėjai ir valymo įrenginių gamintojai. Autorių keliamas pirmasis mokslinių tyrimų klausimas – ar ŽVS yra tinkama statybos chemikalų ir valymo įrenginių gamintojų pramonei? Antrasis mokslinių tyrimų klausimas – apie tai, kaip įvertinti naujo strateginio pasirinkimo

  17. Minería de datos como herramienta para el desarrollo de estrategias de mercadeo B2B en sectores productivos, afines a los colombianos: una revisión de casos

    Directory of Open Access Journals (Sweden)

    Laura Altamiranda Echeverri

    2013-12-01

    Full Text Available Actualmente se estima que el suministro de datos del mundo se duplica cada 20 meses (Berndt y Clifford, 1996. Lo anterior implica un crecimiento excesivo en el volumen de datos que se maneja tanto en la comunidad científica como en los sectores productivos de la economía, que ha sobrepasado la capacidad humana de analizar, resumir y extraer conocimientos a tales cantidades de datos. Lo anterior, hace necesaria una nueva generación de herramientas capaces de automatizar el análisis de los datos almacenados. El conjunto de estas herramientas lo estudia un nuevo campo de investigación llamado minería de datos (Fayyad et al., 1996. La minería de datos se ha convertido en una herramienta estratégica para la toma de decisiones de mercadeo, producción, organización y demás factores en la empresa, que de cierta manera la hacen más competitiva. El presente artículo analiza la manera como la minería de datos, una técnica ampliamente relacionada con la investigación de operaciones, incide en el diseño de estrategias de mercadeo B2B, en empresas de sectores industriales. Esta investigación guarda relación directa con proyectos investigativos realizados por la Universidad Autónoma del Caribe, y relacionados con el desarrollo de la competitividad e innovación de los sectores estratégicos del departamento del Atlántico.

  18. HPLC Analysis of Water-Soluble Vitamins (B2, B3, B6, B12, and C and Fat-Soluble Vitamins (E, K, D, A, and β-Carotene of Okra (Abelmoschus esculentus

    Directory of Open Access Journals (Sweden)

    Rokayya Sami

    2014-01-01

    Full Text Available Okra is consumed as a vegetable by populations in Africa and Asia and particularly in Egypt. In this study, we investigated some nutritional components of okra grown in four different geographical locations of Egypt. A comparative analysis of water-soluble vitamins (B2, B3, B6, B12, and C and fat-soluble vitamins (E, K, D, A, and β-carotene in okra pods was carried out. Results of principal component analysis (PCA showed three clusters of varieties. The first cluster included the Dakahlia (D and Kafr El-Sheikh (K varieties. The second and the third clusters separated out the Suez (S and Mansoura (M varieties independently. The S pod showed the highest contents of vitamins B6 (49.81 μg/100 g and E (1.47 mg/100 g but contained the lowest contents of vitamins B3 (1.42 μg/100 g and B12 (undetected. The K pod showed the lowest vitamin C content (11.60 mg/100 g. The M pod showed the highest contents of vitamins B3 (22.70 μg/100 g, B12 (91.20 μg/100 g, C (27.14 mg/100 g, and K (0.21 mg/100 g. The D pod showed the lowest contents of vitamins E (0.15 mg/100 g, K (0.05 mg/100 g, and B6 (11.50 μg/100 g. These findings could help develop meal planning at the community level by incorporating okra varieties with high vitamin content.

  19. Influências do Comércio Eletrônico B2B no Processo de Atendimento de Pós-Vendas no Segmento de Bens de Capital: Estudo de Caso em uma Empresa Representante de Equipamentos Pesados

    Directory of Open Access Journals (Sweden)

    Tiago Correa do Amaral

    2015-06-01

    Full Text Available Estratégias competitivas são identificadas como norteadoras e pontos divergentes entre as empresas, que por sua vez garantem a evolução do mercado. Mais especificamente no setor de bens de capital, a necessidade de se diferenciar em suporte se traduz na exigência em disponibilidade de máquina, pois somente assim é possível proporcionar o retorno sobre o investimento realizado na aquisição do equipamento. O atendimento em pós-vendas, que visa suportar o produto em condições operacionais, é um relacionamento de longo prazo e que deve ser realizado com excelência com o intuito de proporcionar segurança e confiança e, consequentemente, fidelizar o cliente. A agilidade desse atendimento e o provisionamento de soluções rápidas é essencial para o consumidor e, por isso, a hipótese que o comércio eletrônico pode agregar valor nesse processo foi testada em uma empresa representante de equipamentos pesados de mais de 70 anos de mercado. A pesquisa foi conduzida através de entrevistas exploratórias com profissionais que atuam diretamente no relacionamento com clientes do segmento de equipamentos pesados para construção. Portanto, o objetivo desse trabalho foi identificar como o comércio eletrônico pode influenciar na qualidade de atendimento, velocidade de resposta e redução de custos no processo de atendimento em pós-vendas nas relações B2B. Os resultados apontam que a efetiva implantação de uma ferramenta de tecnologia da informação, como o comércio eletrônico, pode proporcionar vantagens competitivas através de um atendimento assertivo e otimizado em pós vendas.

  20. Stellar laboratories . IX. New Se v, Sr iv-vii, Te vi, and I vi oscillator strengths and the Se, Sr, Te, and I abundances in the hot white dwarfs G191-B2B and RE 0503-289

    Science.gov (United States)

    Rauch, T.; Quinet, P.; Knörzer, M.; Hoyer, D.; Werner, K.; Kruk, J. W.; Demleitner, M.

    2017-10-01

    Context. To analyze spectra of hot stars, advanced non-local thermodynamic equilibrium (NLTE) model-atmosphere techniques are mandatory. Reliable atomic data is crucial for the calculation of such model atmospheres. Aims: We aim to calculate new Sr iv-vii oscillator strengths to identify for the first time Sr spectral lines in hot white dwarf (WD) stars and to determine the photospheric Sr abundances. To measure the abundances of Se, Te, and I in hot WDs, we aim to compute new Se v, Te vi, and I vi oscillator strengths. Methods: To consider radiative and collisional bound-bound transitions of Se v, Sr iv - vii, Te vi, and I vi in our NLTE atmosphere models, we calculated oscillator strengths for these ions. Results: We newly identified four Se v, 23 Sr v, 1 Te vi, and three I vi lines in the ultraviolet (UV) spectrum of RE 0503-289. We measured a photospheric Sr abundance of 6.5+ 3.8-2.4× 10-4 (mass fraction, 9500-23 800 times solar). We determined the abundances of Se (1.6+ 0.9-0.6× 10-3, 8000-20 000), Te (2.5+ 1.5-0.9× 10-4, 11 000-28 000), and I (1.4+ 0.8-0.5× 10-5, 2700-6700). No Se, Sr, Te, and I line was found in the UV spectra of G191-B2B and we could determine only upper abundance limits of approximately 100 times solar. Conclusions: All identified Se v, Sr v, Te vi, and I vi lines in the UV spectrum of RE 0503-289 were simultaneously well reproduced with our newly calculated oscillator strengths. Based on observations with the NASA/ESA Hubble Space Telescope, obtained at the Space Telescope Science Institute, which is operated by the Association of Universities for Research in Astronomy, Inc., under NASA contract NAS5-26666. Based on observations made with the NASA-CNES-CSA Far Ultraviolet Spectroscopic Explorer. Full Tables A.15 to A.21 are only available via the German Astrophysical Virtual Observatory (GAVO) service TOSS (http://dc.g-vo.org/TOSS).

  1. Juhtide lemmik / Jaan Vare

    Index Scriptorium Estoniae

    Vare, Jaan, 1977-

    2004-01-01

    Firmadevahelisest ehk Business-to-Business (B2B) turundusest. Lisa: Miks on B2B väljaanded populaarsed? Tabel: Kust saadakse erialast informatsiooni? Diagramm: Millist kanalit kasutaksid reklaamiandjad, kui valida saaks ainult ühe?

  2. Marketing Optimization for B2B Market Оптимизация маркетинга на рынке В2В

    Directory of Open Access Journals (Sweden)

    Kaynova Tatyana V.

    2012-11-01

    Full Text Available The article presents market definition B2B, the necessity to optimize marketing B2B market, provides a system for B2B-marketing and developed stages of its formation. On this basis it was identified key factors of customer loyalty and are the stages of development of loyalty programs for customers market B2B.В статье представлено определение рынка B2B, обоснована необходимость оптимизации маркетинга на рынке В2В, предложена система B2B-маркетинга и разработаны этапы ее формирования. На основе проработанного материала определены основные факторы формирования лояльности покупателей и представлены этапы разработки программ лояльности для покупателей на рынке B2B.

  3. Analyzing the Web Services and UniFrame Paradigms

    Science.gov (United States)

    2003-04-01

    Web Service) using SOAP. 2.1.2 Business-To-Business (B2B) Solutions The Internet has given birth to a �digital economy� [5]. In such an economy...Jersey 07458 [5] Dhingra, V., �Business-to-Business Ecommerce ,� http://projects.bus.lsu.edu/independent_study/vdhing1/b2b. [6] A Darwin Partners and

  4. Kas e-äri võrdub pankrotiga / Priit Vaikmaa

    Index Scriptorium Estoniae

    Vaikmaa, Priit

    2001-01-01

    E-äride pankrotilaine aastal 2000. Firmadevaheline äri internetis - B2B (business-to-business). B2B ärikeskkondade kodulehekülgede aadressid. B2B ja e-äri lahenduste pakkujad Eestis. Diagramm: B2B e-kommertsi prognoositud käive 2004.a.

  5. AutoMOPS- B2B and B2C in mask making: Mask manufacturing performance and customer satisfaction improvement through better information flow management using generic models and standardized languages

    Science.gov (United States)

    Filies, Olaf; de Ridder, Luc; Rodriguez, Ben; Kujiken, Aart

    2002-03-01

    Semiconductor manufacturing has become a global business, in which companies of different size unite in virtual enterprises to meet new opportunities. Therefore Mask manufacturing is a key business, but mask ordering is a complex process and is always critical regarding design to market time, even though mask complexity and customer base are increasing using a wide variety of different mask order forms which are frequently faulty and very seldom complete. This is effectively blocking agile manufacturing and can tie wafer fabs to a single mask The goal of the project is elimination of the order verification through paperless, electronically linked information sharing/exchange between chip design, mask production and production stages, which will allow automation of the mask preparation. To cover these new techniques and their specifications as well as the common ones with automated tools a special generic Meta-model will be generated, based on the current standards for mask specifications, including the requirements from the involved partners (Alcatel Microelectronics, Altis, Compugraphics, Infineon, Nimble, Sigma-C), the project works out a pre-normative standard. The paper presents the current status of work. This work is partly funded by the Commission of the European Union under the Fifth Framework project IST-1999-10332 AutoMOPS.

  6. Improving marketing communications for B2B company

    OpenAIRE

    Drandrova, Anastasia

    2016-01-01

    Geocloma S.R.L. is an engineering company that specializes in the production of HVAC&R systems for large-scale facilities and for individual request. Currently, the company has a problem because of the economic deterioration on the global market and high price of products: a lack of new orders and, consequently, a reduction in total sales. The main objective of this thesis is to give suggestions and recommendations regarding useful marketing communication tools and channels that could solv...

  7. Structured Crowdsourcing: A B2B Innovation Roadmap

    DEFF Research Database (Denmark)

    Edgeman, Rick; Engell, Toke; Jensen, Nik Grewy

    and technology development and customer relationship management. Examples will be used to derive a general roadmap, and to identify specific areas worthy of increased attention. The roadmap is developed as a six-stage approach that begins with task specification and concludes with management of inputs generated...... at classifying the crowd related to the closeness to the company requesting deliberate choices between employees, partners, prequalifying participants or the general crowd. Magnitude of insight, capability, expertise and volume is defined as critical to the outcome....

  8. Partner selection in B2B information service markets

    NARCIS (Netherlands)

    Wuyts, Stefan; Verhoef, Peter C.; Prins, Remco

    This study investigates the impact of selection criteria associated with interpersonal interaction (such as good personal relationships) on supplier consideration. More specifically, it examines how the importance of these criteria depends upon service-related dimensions. This is an experimental

  9. B2B Inter-Organisational Digitalisation Strategies

    DEFF Research Database (Denmark)

    Ivang, Reimer; Rask, Morten

    2008-01-01

    that a strategic continuum spanning from planning to learning, where the incremental approach is in the middle is more powerful as an analytical tool in relation to the specific cases. The research is conducted in one of Denmark's biggest companies with a annual turnover of 2.2 billion EUR and over 22.......000 employees...

  10. Geosciences In Action Everyday Supporting B2B Partnerships

    Science.gov (United States)

    Glackin, M. M.; Miller, M.

    2015-12-01

    The weather and climate industry meets the needs of businesses every day providing services and technology that save dollars and protect lives and property. This industry employs thousands of Americans and exports products and services to the benefit of the U.S. economy and the quality of life for all people. It excels in its ability to understand and the rapidly apply the latest research, innovative technology, and business insights to uniquely solve customer needs. These skills complement the expertise of the research community and federal agencies to improve safety and performance. We will review the broad sectors of industry that are served and share insights into partnerships with other industries including an in depth example for the aviation industry. Turbulence is a major safety risk and operational challenge for airline operations, costing airlines hundreds of millions of dollars in injury claims, operational inefficiencies, maintenance costs, and loss revenue. Leveraging research developed under federal grants with latest technology and decision science, the industry provides an innovative solution to the turbulence challenge, proven to improve safety and reduce turbulence-related cost by nearly 50%.

  11. Køb af B2B serviceydelser

    DEFF Research Database (Denmark)

    Grünbaum, Niels Nolsøe; Hollensen, Svend; Andresen, Marc

    2011-01-01

    I den tidlige B-t-B-købsadfærdslitteratur har man lagt megen vægt på, at købsadfærden i forbindelse med B-t-B-serviceydelser er meget rationel præget. Gennem en større eksplorativ undersøgelse af danske virksomheders indkøb af konsulentydelser inden for hr, har forfatterne fået indblik i de fakto...

  12. Relationship marketing in the b2b market

    Directory of Open Access Journals (Sweden)

    Gligorijević Mirjana

    2009-01-01

    Full Text Available As markets turned more and more competitive, companies had to change their marketing approach. From transactional marketing they are shifting to relationship marketing, trying to increase market share by focusing on their most important customers, implementing the concept of key account management. In this paper we tend to introduce the concept of key account management. In final section of this paper we will analyze effects of implementation of key account management, in terms of potential benefits and cautions. .

  13. B2B inter-organisational digitalisation strategies

    DEFF Research Database (Denmark)

    Ivang, Reimer

    2009-01-01

    . Methodology: We utilise Degree of Freedom Analysis (DFA). DFA is in essence a "pattern-matching" between theoretical propositions and observations in a set of data. Inline with the DFA tradition we conducted in-depth interviews and finally the results and interpretations were returned to the respondents...... utilising the digital technology successfully mostly organised their strategic work as described in the interaction approach to digitalisation strategy. Practical value: Study demonstrates a pragmatic route to deepening digitalization success in large firm with considerable e-business investments...

  14. Digitalisierung macht B2B-Potentiale sichtbar

    OpenAIRE

    Achermann, Walter; Thoma, Axel Michael

    2017-01-01

    Pistor setzt in der persönlichen Beratung von Bäckerei-Betrieben mit einer cleveren Software-Lösung auf Storytelling. Das Ergebnis: effizientere Gesprächsvorbereitung, stärker involvierte Kunden und Optimierungsansätze wie z.B. Sortimentslücken oder Potentiale zur dynamischen Angebotssteuerung.

  15. Маркетинговая деятельность компаний сегмента рынка B2B

    OpenAIRE

    Дашков, А.; Судаков, К.

    2010-01-01

    Дашков А.А., Судаков К.А. МАР КЕТИН ГОВАЯ ДЕ ЯТЕЛЬНО СТЬ КОМПАНИ СЕГМЕН ТА РЫНКА B2B. В данной статье рассматривается маркетинговая составляющая компании B2B сегмента рынка, ретроспектива маркетинговой деятельности компаний B2B и развитие маркетинга области товаров для бизнеса на современном рынке. Анализ отдельных составляющих компании B2B, таких как производство, НИР, отдел сбыта и маркетинга, сервиса, позволяет построить модель общего взаимодействия всех направлений деятельности компании B...

  16. A model and language for business-aware transactions

    NARCIS (Netherlands)

    Kratz, B.

    2012-01-01

    Business-to-Business (B2B) e-business is undeniably becoming increasingly important for organizations. Organizations successfully engaging in B2B e-business benefit from reduced lead times, lower inventory levels and improved customer loyalty. However, to be successful in B2B e-business,

  17. Web-Based Naval Fleet Logistics Information System

    Science.gov (United States)

    2007-12-01

    Ship AOR Area of Responsibility ATG Assistant Training Group B2B Business to business Beach DET Beach Detachment CHT Collection and Holding...operationalize supply domain. While the initiatives did not specify a Web-based information system concept, business to business ( B2B ) information...cost more per pound to deliver and frequently cause delays compared to the commercial freight companies . Military personnel traveling overseas are

  18. INTERNET COMMERCE IN MARITIME INDUSTRY

    OpenAIRE

    Monika Szyda

    2014-01-01

    Internet commerce in Poland is growing rapidly, entering into new industries and of-fering a wider and wider range of goods and services. For electronic commerce is open maritime industry, as evidenced by the maritime e-commerce. This aspect of e-commerce is not a popular topic of publications and research. In this article the author presents the genesis of electronic commerce in the maritime industry taking into account the particular business relationship business-to-business (B2B). Then at...

  19. How to implement a successful business-to-business public relations program

    International Nuclear Information System (INIS)

    Narup, C.; Narup, W.J.

    1991-01-01

    This paper discusses public relations as it relates to marketing of business or industrial products. While the paper is written generically, it is submitted as part of a conference for the oil, gas, and petrochemical industry. The idea of public relations is defined and goes on to discuss using public relations to introduce new products and services, generate sales, evaluate media response, develop community relationships, and carry out initial research on the product or service. The article gives case studies of good public relation campaigns and the results on the company image and business profits

  20. Managing Business-to-Business Relationships throughout the E-Commerce Procurement Life Cycle.

    Science.gov (United States)

    Archer, Norm; Yuan, Yufei

    2000-01-01

    Since the core of e-commerce is information and communications, support for managing customer relationships is available to those who know how to use it. Discusses how technology can be used to encourage and facilitate customer-business relationships. Shows through a customer relationship life cycle model how the management of related procurement…

  1. The Bright Side and Dark Side of Embedded Ties In Business-to-Business Innovation

    NARCIS (Netherlands)

    C.S. Noordhoff (Corine); K. Kyriakopoulos (Kyriakos); C. Moorman (Christina); P. Pauwels (Pieter); B.G.C. Dellaert (Benedict)

    2011-01-01

    textabstractWhile the number and importance of joint innovation projects between suppliers and their customers continue to rise, the literature has yet to resolve a key question—do embedded ties with customers help or hurt supplier innovation? Drawing on both the tie strength and knowledge

  2. The bright side and dark side of embedded ties in business-to-business innovation

    NARCIS (Netherlands)

    C.S. Noordhoff (Corine); K. Kyriakopoulos (Kyriakos); C. Moorman (Christina); P. Pauwels (Pieter); B.G.C. Dellaert (Benedict)

    2011-01-01

    textabstractAlthough the number and importance of joint innovation projects between suppliers and their customers continue to rise, the literature has yet to resolve a key question: Do embedded ties with customers help or hurt supplier innovation? Drawing on both the tie strength and knowledge

  3. Business to business buying behaviour : An analysis and sales strategy for Aalund Customer Dialogue

    OpenAIRE

    Nurmi, Susanna

    2012-01-01

    Aalund is a Nordic market research institute that is interested in finding out more about industrial buying behaviour especially in relation to its new analyses product, Customer Dialogue. This online management tool is developed for companies that are interested in improving their business customer relations and service by measuring business customer satisfaction. Through the results of the analyses a company can discover issues that could be improven and in the end gain even more engaged bu...

  4. Expanding business-to-business customer relationships : modeling the customer's upgrade decision

    NARCIS (Netherlands)

    Bolton, R.; Lemon, K.N.; Verhoef, P.C.

    This article develops a model of a business customer's decision to upgrade service contracts conditional on the decision to renew the contract. It proposes that the firm's upgrade decision is influenced by (1) decision-maker perceptions of the relationship with the supplier, (2) contract-level

  5. Interorganizational Trust in Business to Business E-Commerce

    NARCIS (Netherlands)

    P. Puvanasvari Ratnasingam

    2001-01-01

    textabstractMost previous research in the Information Systems discipline focused on information systems and technology, e-commerce applications such as Inter-Organizational Systems (IOSs), competitive advantages, and security issues. The emphasis on IOSs' gave rise to concerns about

  6. Integrated Business Process Adaptation towards Friction-Free Business-to-Business Collaboration

    Science.gov (United States)

    Shan, Zhe

    2011-01-01

    One key issue in process-aware E-commerce collaboration is the orchestration of business processes of multiple business partners throughout a supply chain network in an automated and seamless way. Since each partner has its own internal processes with different control flow structures and message interfaces, the real challenge lies in verifying…

  7. Importance of Trust Building Elements in Business-To-Business Agri-Food Chains

    NARCIS (Netherlands)

    Meixner, O.; Ameseder, C.; Haas, R.; Canavari, M.; Fritz, M.; Hofstede, G.J.

    2009-01-01

    In marketing literature, trust is perceived as a pivotal aspect of business transactions. However, trust is still a concept that needs to be clarified. Therefore, the purpose of this paper is to measure the importance of trust building elements in establishing a trustful relationship between trading

  8. Assessing service quality in business-to-business relationships within the international telecommunications carrier market.

    OpenAIRE

    2012-01-01

    M.Comm. The objectives of this study are : To determine customers' perception of service quality of international telecommunications carrier services delivered by Telkom in the business-tobusiness relationships with carriers in Europe; To establish whether differences in service quality exist among the selected business customers; To identify and examine customers' needs and expectations regarding the service delivery by Telkom; To assess how well Telkom is currently performing relative to...

  9. Is There a Halo Effect in Satisfaction Formation in Business-to-Business Services?

    NARCIS (Netherlands)

    van Doorn, Jenny

    2008-01-01

    Despite the growing number of longitudinal investigations of customer satisfaction, the occurrence and type of dynamic effects within satisfaction formation has not been entirely clarified. This article explores these dynamic effects on both the level of attribute and overall service satisfaction

  10. Developing a reference architecture for inter-organizational business collaboration setup systems

    OpenAIRE

    Norta, A.H.; Grefen, P.W.P.J.

    2006-01-01

    The question of how a service consumer and a service provider should collaborate with each other in a business-to-business (B2B) setting is an ongoing research issue. The concept of electronic Sourcing (eSourcing) has been proposed as an integral concept with the EU research project CrossWork. The properties of eSourcing are explored, however, the question arises how a service consumer and a provider need to interact with each other during setup time for establishing an eSourcing configuratio...

  11. Electronics

    Science.gov (United States)

    2001-01-01

    International Acer Incorporated, Hsin Chu, Taiwan Aerospace Industrial Development Corporation, Taichung, Taiwan American Institute of Taiwan, Taipei, Taiwan...Singapore and Malaysia .5 - 4 - The largest market for semiconductor products is the high technology consumer electronics industry that consumes up...Singapore, and Malaysia . A new semiconductor facility costs around $3 billion to build and takes about two years to become operational

  12. Essays on Technology-Enabled Platforms

    Science.gov (United States)

    Koh, Tat Koon

    2012-01-01

    This dissertation consists of three studies that examine dynamics on Business-to-Business (B2B) exchanges and crowd-based design contest platforms. In the first study, we examine trust formation and development in global buyer-supplier relationships. Trust affects all business relationships, especially global B2B transactions due to the distances…

  13. Naval Logistics Integration Through Interoperable Supply Systems

    Science.gov (United States)

    2014-06-13

    owe special gratitude to the Marines of 3rd Supply Battalion for supporting me as the Supply Management Unit Officer-in-charge, Supply Company ...XML) that works in conjunction with EDI, DLMS transactions can be quickly converted via Business-to-Business ( B2B ) integration software into an...purchasing user’s guide release 11i. Oracle Corporation. ———. 2011. Oracle B2B datasheet. http://www.oracle.com/technetwork/ middleware/soasuite/ b2b

  14. Brand Image in Cola Drinks

    OpenAIRE

    Sun, Jianfei

    2010-01-01

    In Chinese beverage market, there are three mainly cola brands, Coca cola, Pepsi and Future Cola, these three brand share almost 90% cola market, so that competition is omnipresent ,not only in the consumer market, but also very intensive in business to business market. Business-to-business brand building involves various aspects, for example, attributes of products and services, brand image, brand position, and B2B brand management, Wahaha Co., Ltd as a case company need to build brand i...

  15. E-Commerce untuk Mendukung Business to Business Menggunakan Dynamic Dbmss: Studi Kasus pada Perusahaan Dagang Cross Tech

    Directory of Open Access Journals (Sweden)

    Mohammad Subekti

    2012-06-01

    Full Text Available The purpose of this study is to develop an e-commerce that can distribute any information about the products of PD Cross Tech. The e-commerce is supported by dynamic DBMS and can be connected via database reseller server so that it can do information sharing. The distribution is performed using the DistributedRelational Database Management System (DRDBMS, supported by the File Transfer Protocol and Virtual Private Network. In other words the e-Commerce supports multiplatform database. Research methodologies used are analytical methods, design methods, and literature study. Results showed that PD Cross Tech needs anew e-Commerce that supports multiplatform database. With this e-Commerce, it is expected that similar computer equipment needs for many organization in Indonesia can be designed in the same way.

  16. Preferences of processing companies for attributes of Swiss milk: a conjoint analysis in a business-to-business market.

    Science.gov (United States)

    Boesch, I

    2013-04-01

    This study aimed to determine key attributes of milk that drive a processor's supply decisions and possibilities for differentiation based on these product attributes. Feedback-driven exploration was applied to derive product attributes relevant to the buying decision. Conjoint analysis with hierarchical Bayes estimation methods was used to determine the relative importance of attributes. Results show that the technical aspects of milk, as well as the price and country of origin, dominate the buying decision. Potential for differentiation was found for environmental and societal attributes as well as freedom from genetically modified products. Product and supplier criteria also provide the potential to segment the market if the price premium is held within limits. Copyright © 2013 American Dairy Science Association. Published by Elsevier Inc. All rights reserved.

  17. Practical decisions of relationships creation with business-to-business customers on „LinkedIn“ social network

    OpenAIRE

    Maculevičiūtė, Gitana

    2017-01-01

    Šiame darbe nagrinėjama itin aktuali tema – santykių su verslas-verslui vartotojais kūrimas soc.tinkluose. Darbo tikslas – atlikus mokslinės literatūros šaltinių analizę ir praktinį tyrimą, pateikti projektinius sprendimus, kaip įmonėms efektyviai kurti santykius su verslas-verslui vartotojais „LinkedIn” soc.tinkle. Teorinėje darbo dalyje analizuojama santykių marketingo samprata, santykių marketingo verslas-verslui rinkoje specifika bei santykių kūrimas socialiniuose tinkluose. Analiti...

  18. Variety in business-to-business services and buyer-supplier interaction : the case of cleaning services

    NARCIS (Netherlands)

    van der Valk, W.; Wijnstra, Finn

    2014-01-01

    Purpose: The paper aims to empirically validate a recently developed typology to demonstrate that services that are similar in terms of technical content, but different with regard to how they are used by the buying company, require different buyer-supplier interaction processes.

  19. The bright-side and dark-side effects of embedded ties in business-to-business innovation

    NARCIS (Netherlands)

    Noordhoff, C.S.; Kyriakopoulos, K.; Moorman, C.; Pauwels, P.; Dellaert, B.

    2011-01-01

    Although the number and importance of joint innovation projects between suppliers and their customers continue to rise, the literature has yet to resolve a key question: Do embedded ties with customers help or hurt supplier innovation? Drawing on both the tie strength and knowledge literatures, the

  20. Markkinointimixin hyödyntäminen UniQ10ue - kosmetiikkasarjan kanssa : business to business -markkinointiviestintä

    OpenAIRE

    Mattsson, Ida-Sofia

    2015-01-01

    Kehittämistyössä toimeksiantajana on Hoitolatukku, joka maahantuo ja myy kauneusalan ammattilaisten tarvikkeita, laitteita sekä tuotteita. Hoitolatukun uutuus kosmetiikkasarja UniQ10ue tuotiin maahan kesän 2015 alussa ja se kaipaa lisää tunnettuutta sekä myynnin kasvua. Kehittämistyössä saatiin toimeksiantajalta vapaat kädet suunnitella ja toteuttaa erilaisia toimia UniQ10ue – kosmetiikkasarjalle. Kehittämistyössä sovelletaan markkinointimixiä ja perehdytään erityisesti markkinointiviesti...

  1. CUSTOMER SATISFACTION SURVEY IN B2B – CASE COMPANY: AWARA GROUP

    OpenAIRE

    Chelpanova, Daria

    2016-01-01

    Currently, the number of companies who use third parties for outsourcing is rising. Legal issues are significant components of any business and can cause problems when ignored. Consequently, legal service providers have become very popular in the business world. This thesis covers three goals. Firstly, it determines the business customer satisfaction of legal services provided by the Awara Group. Secondly, it defines possible gaps which can occur in the service delivery process. Thirdly, t...

  2. Loja expandida: desenvolvimento de uma solução B2B

    OpenAIRE

    Santos, Fátima Melissa Cadete dos

    2015-01-01

    Trabalho de projecto de mestrado, Engenharia Informática (Engenharia de Software), Universidade de Lisboa, Faculdade de Ciências, 2015 Hoje em dia, é bastante frequente e cada vez mais comum a realização de pesquisas e compras de produtos na Internet devido à comodidade oferecida por este tipo de serviço. É, por isso, crucial, no plano de estratégia das empresas grossistas, uma plataforma online que permita que os seus clientes possam explorar a totalidade dos seus produtos e que funcione ...

  3. A Semantic Analysis of XML Schema Matching for B2B Systems Integration

    Science.gov (United States)

    Kim, Jaewook

    2011-01-01

    One of the most critical steps to integrating heterogeneous e-Business applications using different XML schemas is schema matching, which is known to be costly and error-prone. Many automatic schema matching approaches have been proposed, but the challenge is still daunting because of the complexity of schemas and immaturity of technologies in…

  4. Using Social Media in B2B Marketing : Case: Miracle Finland

    OpenAIRE

    Pohjonen, Anna

    2016-01-01

    The goal of the thesis is to create a social media plan for Miracle Finland Oy. It is a small, Finnish IT company located in Helsinki. Social media plan is created because the company wants to increase customers’ awareness as well as improve own brand image. Social media is popular since it gives the power to the audience. Especially in the recent couple of years the power has been shifting to them more and more. Instead of being passive receivers of information, people have realised that...

  5. Determining the frequencies of B1, B2, B3 and E alleles of the ...

    African Journals Online (AJOL)

    Ada

    2016-06-04

    Jun 4, 2016 ... bp of intronic regions with a total similarity with the corresponding ... (1.93%) than in milks of the 'strong' group (2.05%) in Norwegian dairy .... employed was: ..... protein, fat, TS, SNF, casein and lactose percentage were found by .... CSN1S1 locus by PCR-RFLP and AS-PCR in a Neapolitan goat population.

  6. Supporting the diversity of B2B E-contracting processes

    NARCIS (Netherlands)

    Angelov, S.; Grefen, P.W.P.J.

    2004-01-01

    In business relations, contracts specify the rights and obligations of the contracting parties. The processes of contract establishment and its enactment are often expensive and time-consuming. E-contracting aims at improving the efficiency and effectiveness of the contracting process. Additionally,

  7. Building resilient relationships with suppliers in the B2B market

    Directory of Open Access Journals (Sweden)

    Wieteska Grażyna

    2016-12-01

    Full Text Available The growing uncertainty of business environment that negatively influences the contemporary supply chains is one of the major challenges for today’s managers. The literature recommends the development of resistant supply chains, defining them as adaptive and flexible. However, there are a few scientific publications that directly link to the area of Supplier Relationship Management in this regard. The article aims to answer the question what is the flexibility and adaptability and how to perceive these two characteristics in terms of an upstream supply chain. The observations indicate that building relationships resistant to these disruptions with suppliers includes the formulation of appropriate strategies towards both the suppliers and the purchasing process. Their choice depends on the source of uncertainty and the costs of switching the suppliers

  8. A Three Step B2B Sales Model Based on Satisfaction Judgments

    DEFF Research Database (Denmark)

    Grünbaum, Niels Nolsøe

    2015-01-01

    . The insights produces can be applied for selling companies to craft close collaborative customer relationships in a systematic a d efficient way. The process of building customer relationships will be guided through actions that yields higher satisfaction judgments leading to loyal customers and finally......This paper aims to provide a coherent, detailed and integrative understanding of the mental processes (i.e. dimensions) that industrial buyers apply when forming satisfaction judgments in adjacent to new task buying situations. A qualitative inductive research strategy is utilized in this study...... companies’ perspective. The buying center members applied satisfaction dimension when forming satisfaction judgments. Moreover, the focus and importance of the identified satisfaction dimensions fluctuated pending on the phase of the buying process. Based on the findings a three step sales model is proposed...

  9. A Three Step B2B Sales Model Based on Satisfaction Judgments

    DEFF Research Database (Denmark)

    Grünbaum, Niels Nolsøe

    2015-01-01

    . The insights produces can be applied for selling companies to craft close collaborative customer relationships in a systematic ad efficient way. The process of building customer relationships will be guided through actions that yields higher satisfaction judgments leading to loyal customers and finally......This paper aims to provide a coherent, detailed and integrative understanding of the mental processes (i.e. dimensions) that industrial buyers apply when forming satisfaction judgments in adjacent to new task buying situations. A qualitative inductive research strategy is utilized in this study...... companies‘ perspective. The buying center members applied satisfaction dimension when forming satisfaction judgments. Moreover, the focus and importance of the identified satisfaction dimensions fluctuated pending on the phase of the buying process. Based on the findings a three step sales model is proposed...

  10. The transformation of wholesale (B2B) telecommunications products into true services

    OpenAIRE

    Costa, Luís

    2015-01-01

    International journal of engineering and industrial management . - ISSN 1647-578X. - N. 5 (2013). - p. 93-114. This paper contrasts the “product logic” with the “service logic” and its co-creation of value, through Customer Satisfaction Events (CSEs) and uses the SLA restoration process as an instance of CSEs that can provide the organic business innovation towards achieving superior customer satisfaction and conversely gain direct access to customer’s intelligence. Three interaction dimen...

  11. Life, death and rebirth of the B2B business model

    DEFF Research Database (Denmark)

    Hollensen, Svend; Bogers, Marcel; Boyd, Britta

    through cycles of expansion and decline is the Danish family-owned Cimber airline. In this paper, we aim to understand how and why Cimber’s business model changed over time. Since its original establishment in 1950 the family-owned airline Cimber experienced many changes. To study the development......Many airline companies are struggling to survive after the industry has been hit hard by several crises. The reaction of companies is however heterogeneous, with family businesses reacting in a particular way given their inherent characteristics and particular risks. One airline that has went...... of their business model, we adopt a qualitative case study approach. The empirical base of the case study is formed by a set of interviews, with previous and current managers and employees, including both family and non-family, conducted in the period 2011-2014, complemented with secondary data, such as annual...

  12. Improving B2B communication by utilizing digital marketing channels : a case study of REALPAD

    OpenAIRE

    Vuong Yen, Trang; Do, Thu

    2016-01-01

    REALPAD is a fast developing company that offers CRM software for residential real estate developers. The company is planning to expand its sales to new parts of the world and therefore has a need for more effective communication channels for the company to reach more prospects in the international market. The main objective of this thesis project was to find out how to improve REALPAD’s communication with potential and existing customers by using various digital marketing channels. In or...

  13. Dimensions of quality perceived in B2B relationships: a case study in the public sector

    Directory of Open Access Journals (Sweden)

    Gabriel Lara Rodrigues

    2015-12-01

    Full Text Available The increasing production horizontalization expanded the discussion on quality beyond the border of the organization. Furthermore, the links between buyers and suppliers have now a greater focus, beyond the strictly transactional view of production or service to encompass more dynamic prospects such as relationships and networks. In this context, in the light of the dimensions of Relationship Quality between Companies proposed by Holmlund (1997, the present research aims to identify the specificities which characterize the relationship quality of a public agency and its private suppliers, more specifically in reprography and printing service contracts. The study found that the Quality of Relationship between companies involves different people and functions with different needs and importance. It has been found that the idea of reciprocal, long-term and mutually beneficial relationships, with shared information and resource transfer standards, is discouraged by many legal regulations that limit the government’s relationship with its service providers, especially regarding length of relationship, cost and flexibility.

  14. Introducing B2B Service Level Measures via a Poker-Card Activity

    Science.gov (United States)

    Chen, Chun-Miin; Bailey, Matthew D.

    2016-01-01

    To determine the appropriate level of product availability, most operations management textbooks introduce and define service level measures in a Business-to-Customer context. In other words, a retailer that wants to measure product availability in their store calculates the fill rate (FR) or cycle service level over an infinite review horizon.…

  15. Publishing and Discovering Business Services on Private Business Registry in B2B Environment

    Directory of Open Access Journals (Sweden)

    Nizamuddin Channa

    2013-07-01

    Full Text Available The need of data and information is crucial to the human users. WWW (World Wide Web plays a major role for fulfilling their needs, but sometimes all the purposes of human users are not achieved from the limited structure of the data available on the internet. However, the requirements of the accessibility of the data by users have also been changed and the same data is required in machine understandable form. IT (Information Technology has become mandatory to convert the existing web from people-centric to software application-centric. The WS (Web Services provide the suitable solution for application-to-application interoperability and integration over the Internet. WS is a promising technology that make available extensible and logical infrastructure for application to application communication constructed based on the current Web standards. The most accepted charm of the WS architecture is SOA (Service Oriented Architecture. The major roles involved in the WS infrastructure are service broker, service consumer/client and service provider. The technical pillars of WSs involve SOAP (Simple Object Access Protocol, WSDL (Web Service Description Language and UDDI (Universal Description and Directory Service. By looking at the core pillars of the SOA triangle, we have investigated and explored all implementation aspects of the WSDL, SOAP and UDDI. We have further explored what UDDI is, structure of UDDI. How to create and publish WSDL into UDDI via SOAP, Operations of UDDI, how to access UDDI using java and SOAP clients. The extensive exploration of the work on UDDI implementation, help the researchers benefiting from our implementations into their core web service researches such as composition, discovery, choreography, orchestration Semantic WS.

  16. Determining Optimal Discount Policies for a Supplier in B2B Relationships

    DEFF Research Database (Denmark)

    Buhayenko, Viktoryia; van Eikenhorst, Erik

    the total discount offered is greater than their total cost increase. This research assumes zero or low price elasticity of the demand, thus lower prices do not result in greater total demand, they only affect when orders will be placed. A heuristic solution is given by separating the problem into when...

  17. An Empirical Examination of Reverse Auction Appropriateness in B2B Source Selection

    National Research Council Canada - National Science Library

    Hawkins, Timothy G

    2006-01-01

    .... This study relies upon strategic sourcing concepts coupled with theories of competition, goal-setting, and leadership to develop a conceptual model of antecedents to appropriateness of e-RA usage...

  18. Ensuring the Flexibility and Continuity of Supplies in the B2B Market

    Directory of Open Access Journals (Sweden)

    Grażyna Wieteska

    2017-07-01

    Full Text Available Aim/purpose - The purpose of this paper is to recognize and compare the best practices that ensure the flexibility and continuity of supplies. Although the flexibility drivers and continuity risk drivers, according to the literature, are actually the same, there is a lack of research articles on this aspect. Design/methodology/approach - A two-phase methodology design, based on the literature review and in-depth interviews, was used, and seven in-depth interviews with the representatives of manufacturing companies that operate in different sectors were conducted. Findings - Supply flexibility and continuity are presented in the literature, mainly as the responses to the business environmental events/changes that have already occurred. Nevertheless, the researched manufacturing companies recognize their use in terms of prevention as well. The researched enterprises use traditional ways of dealing with supply problems (alternative supplier, inventory buffers. They do not really connect ensuring supply continuity with long-term disruptions, but rather understand it as prevention of typical supply delays and quality problems. The respondents regard supplier flexibility not only as a way of responding to the forecasted demand changes but also to unexpected situations. The companies ensure supply continuity and supply flexibility using similar but not exactly the same strategies. For the reactive strategies, sourcing decisions are crucial, whereas for preventive strategies - it is supplier performance management. Research implications/limitations - The small number of conducted interviews is a limitation of performed research, however, some directions for future research can be noted. Apart from other implications described in the paper, it is deduced that sourcing flexibility positively influences supply continuity. Nevertheless, this hypothesis needs quantitative verification.Originality/value/contribution - The paper compares the issue of supply flexibility with the issue of supply continuity. For these two areas, it identifies common and individual strategies that are performed by researched companies in terms of prevention and reaction to risk and uncertainty.

  19. Learning from and with Customers with Social Media: A Model for Social Customer Learning

    Directory of Open Access Journals (Sweden)

    Hannu Kärkkäinen

    2012-01-01

    Full Text Available Social media can enable and significantly increase the collaboration andlearning from customers in various ways, for instance by novel social waysof providing and receiving feedback from new products and concepts. Wehave created a model that can support managers and researchers to betteranalyse and understand the possibilities of social media approaches especiallyfrom the business-to-business (B2B customer interface standpoint. Weused the model to analyse found various types of business-to-business relatedsocial media approaches to create new understanding of the scarcelyresearched field of social media in the customer learning and the customerinterface of B2B innovation.

  20. Models and standards for production systems integration: Technological process and documents

    Directory of Open Access Journals (Sweden)

    Lečić Danica

    2005-01-01

    Full Text Available Electronic business demands from production companies to collaborate with customers, suppliers and end users and start electronic manufacturing. To achieve this goal companies have to integrate their subsystems (Application to Application-A2A and they have to collaborate with their business partners (Business to Business - B2B. For this purpose models and unique standards for integration are necessary. In this paper, ebXML and OAGI specifications have been used to present metamodel process by UML class diagram and standardized model of document Working Order for technological process in the form of OAGI BOD XML document. Based on it, from an example, model of technological process is presented by activity diagram (DA in XML form and an appearance of document Working Order. Just as well, rules of transformation DA to XML are presented.

  1. INTERNET COMMERCE IN MARITIME INDUSTRY

    Directory of Open Access Journals (Sweden)

    Monika Szyda

    2014-06-01

    Full Text Available Internet commerce in Poland is growing rapidly, entering into new industries and of-fering a wider and wider range of goods and services. For electronic commerce is open maritime industry, as evidenced by the maritime e-commerce. This aspect of e-commerce is not a popular topic of publications and research. In this article the author presents the genesis of electronic commerce in the maritime industry taking into account the particular business relationship business-to-business (B2B. Then attempt to characterize maritime e-commerce in business-to-customer (B2C relationship. The purpose of this article is to identify the attributes of internet commerce in the maritime industry, having particular re-gard to Polish online market, especially retail.

  2. Effective Spend Management Through Electronic Reverse Auction Configurations

    Directory of Open Access Journals (Sweden)

    Mojmír Prídavok

    2013-07-01

    Full Text Available The purpose of the paper is to analyz wide range of possible auction strategies and configurations of eRA, with respect to the ever changing market conditions. Electronic reverse auction (eRA represents an electronic sourcing method of competitive bidding among a number of qualified suppliers. Theory assumes that eRA represents pure market environment with information perfectly distributed between both buyers and suppliers. Although initial eRA cost savings in B2B could be as high as 40%, without deeper knowledge of different auctions strategies and configurations, additional cost reductions are not possible. To identify crucial determinant, the statistical (correlation analysis on the data set of more than 18.000 auction items with different configuration parameters was conducted. Findings suggest that the more bidders are invited to the eRA, the better results could be expected. Additionally, the complexity of the eRA parameterization does not seem to influent the success of the eRA. These results can influence usage and SW development of eRA application in real environment. This research extends already realized studies in the field of electronic auctions for the B2B processes

  3. Proceedings of the International Workshop on the Foundations of Service-Oriented Architecture (FSOA 2007)

    Science.gov (United States)

    2008-06-01

    application integration or business-to-business ( B2B ) commerce [Tilley 2004]. Brandner et al claim enhanced integration capabilities of its core banking...Pujari discusses the pros and cons of self-service technology, potentially enabled by SOA technologies, in the Canadian B2B industry [Pujari 2004...market of third-party service brokers and providers is emerging, as shown by companies such as Amazon Web Services (www.amazon.com), SEEC Inc

  4. Results of SEI Independent Research and Development Projects

    Science.gov (United States)

    2008-07-01

    integration or business-to-business ( B2B ) commerce [Tilley 2004]. Brandner, et al., claim enhanced integration capabilities of a core banking...Pujari discusses the pros and cons of self-service technology, potentially enabled by SOA technologies, in the Canadian B2B industry [Pujari 2004...In this setting the users must have an incentive to provide truthful information (e.g., how much a user values an item that is for sale ) to the

  5. Pilot Results - The use of Real-time Preference Measurement Technology to Support the Retention of Enlisted Personnel

    Science.gov (United States)

    2010-03-01

    Preference Measurement Technology (the “Pilot” project). Since 2001, TCS has provided its web-based product to companies looking to generate...technology (laptops, cameras, LCD TVs, digital services), telecommunications (service plans, handsets) and business-to-business ( B2B ) and supply

  6. Dynamic Business Collaboration in Supply Chains with Future Internet technologies

    NARCIS (Netherlands)

    Sundmaeker, H.; Verdouw, C.N.

    2014-01-01

    The European Future Internet Initiative, called FIWARE, targets in its final and third phase at acceleration of Small and Medium sized Enterprises (SME). The ‘FInish’ accelerator provides grants for realisation of intelligent systems and specifically business to business (B2B) oriented apps for

  7. Discovering patterns for inter-organizational business collaboration

    NARCIS (Netherlands)

    Norta, A.H.; Grefen, P.W.P.J.

    2007-01-01

    In the area of business-to-business (B2B) collaboration for manufacturing, original equipment manufacturers (OEMs) are confronted with the problem of spending considerable time and effort on coordinating suppliers across multiple tiers of their supply chain. In tightly integrated supply chains, the

  8. Specification and verification of harmonized business-process collaborations

    NARCIS (Netherlands)

    Norta, A.H.; Eshuis, H.

    2010-01-01

    In the area of business-to-business (B2B) collaboration, original equipment manufacturers (OEMs) are confronted with the problem of spending a considerable time and effort on coordinating suppliers across multiple tiers of their supply chains. By supporting inter-organizational business-process

  9. Adaptive Crowdsourcing and Improved Innovation

    DEFF Research Database (Denmark)

    Edgeman, Rick; Engell, Toke; Jensen, Nik Grewy

    Crowdsourcing is central to enterprise open innovation efforts, providing a source of labor, funding, and ideas. Though use of crowdsourcing in selected environments is well understood, application in business-to-business (B2B) market environments has been limited. Selected reasons for this...

  10. Competition of Agencies in European Pharmaceutical Law – Does It Exist, Is It Desirable and How to Handle It?

    NARCIS (Netherlands)

    Purnhagen, K.

    2013-01-01

    When we look at competition and markets at the international level we are used to investigating regulation of Business to Business (B2B), Business to Consumer (B2C) and Consumer to Consumer (C2C) relationships. In international economic law, in addition, questions focus on the regulatory framework

  11. Runtime party switch in an inter-organizational collaboration

    NARCIS (Netherlands)

    Pourmirza, S.

    2016-01-01

    During the execution of an inter-organizational business-to-business (B2B) collaboration, a collaborating party may drop out for technical reasons or for business reasons. In such a case, the leaving party must be replaced, at runtime, by a new party. Ideally, the new party can pick up where the old

  12. A content analysis of electronic cigarette manufacturer websites in China

    Science.gov (United States)

    Yao, Tingting; Jiang, Nan; Grana, Rachel; Ling, Pamela M; Glantz, Stanton A

    2014-01-01

    Objective The goal of this study was to summarise the websites of electronic cigarette (e-cigarette) manufacturers in China and describe how they market their products. Methods From March to April 2013, we used two search keywords ‘electronic cigarette’ (Dian Zi Xiang Yan in Chinese) and ‘manufacturer’ (Sheng Chan Chang Jia in Chinese) to search e-cigarette manufacturers in China on Alibaba, an internet-based e-commerce business that covers business-to-business online marketplaces, retail and payment platforms, shopping search engine and data-centric cloud computing services. A total of 18 websites of 12 e-cigarette manufacturers in China were analysed by using a coding guide which includes 14 marketing claims. Results Health-related benefits were claimed most frequently (89%), followed by the claims of no secondhand smoke (SHS) exposure (78%), and utility for smoking cessation (67%). A wide variety of flavours, celebrity endorsements and e-cigarettes specifically for women were presented. None of the websites had any age restriction on access, references to government regulation or lawsuits. Instruction on how to use e-cigarettes was on 17% of the websites. Conclusions Better regulation of e-cigarette marketing messages on manufacturers’ websites is needed in China. The frequent claims of health benefits, smoking cessation, strategies appealing to youth and women are concerning, especially targeting women. Regulators should prohibit marketing claims of health benefits, no SHS exposure and value for smoking cessation in China until health-related, quality and safety issues have been adequately addressed. To avoid e-cigarette use for initiation to nicotine addiction, messages targeting youth and women should be prohibited. PMID:25335902

  13. A content analysis of electronic cigarette manufacturer websites in China.

    Science.gov (United States)

    Yao, Tingting; Jiang, Nan; Grana, Rachel; Ling, Pamela M; Glantz, Stanton A

    2016-03-01

    The goal of this study was to summarise the websites of electronic cigarette (e-cigarette) manufacturers in China and describe how they market their products. From March to April 2013, we used two search keywords 'electronic cigarette' (Dian Zi Xiang Yan in Chinese) and 'manufacturer' (Sheng Chan Chang Jia in Chinese) to search e-cigarette manufacturers in China on Alibaba, an internet-based e-commerce business that covers business-to-business online marketplaces, retail and payment platforms, shopping search engine and data-centric cloud computing services. A total of 18 websites of 12 e-cigarette manufacturers in China were analysed by using a coding guide which includes 14 marketing claims. Health-related benefits were claimed most frequently (89%), followed by the claims of no secondhand smoke (SHS) exposure (78%), and utility for smoking cessation (67%). A wide variety of flavours, celebrity endorsements and e-cigarettes specifically for women were presented. None of the websites had any age restriction on access, references to government regulation or lawsuits. Instruction on how to use e-cigarettes was on 17% of the websites. Better regulation of e-cigarette marketing messages on manufacturers' websites is needed in China. The frequent claims of health benefits, smoking cessation, strategies appealing to youth and women are concerning, especially targeting women. Regulators should prohibit marketing claims of health benefits, no SHS exposure and value for smoking cessation in China until health-related, quality and safety issues have been adequately addressed. To avoid e-cigarette use for initiation to nicotine addiction, messages targeting youth and women should be prohibited. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/

  14. Theoretical investigation on structure and electronic properties of Si-bridged π-conjugated systems

    Science.gov (United States)

    Ohta, Eisuke; Ogaki, Takuya; Aoki, Toru; Oda, Yukiko; Matsui, Yasunori; Ikeda, Hiroshi

    2015-12-01

    Density functional theory calculations were performed on silylene-bridged cyclic tri- and tetrathienylenes, 1b and 2b, respectively. The results show that in comparison to their respective unbridged counterparts 1a and 2a, 1b and 2b have lower LUMO energies but similar reorganization energies for single electron transfer between 1b,2b and their respective radical anions 1b•-,2b•-. The observations suggest that silylene bridging of π-conjugated systems can serve as a novel strategy for designing materials of n-type organic semiconductor.

  15. Background and introduction

    DEFF Research Database (Denmark)

    Jensen, Per Anker; van der Voordt, Theo; Coenen, Christian

    2012-01-01

    expertise, the involvement in the process leading to this the book including a number of workshops, and a literature review of the development of their disciplinary fields: Facilities Management (FM), Corporate Real Estate Management (CREM) and Business to Business (B2B) Marketing. Findings: The difference......’ use of built facilities and the input side of business processes, while B2B marketing can concern the sale of any product or service and is related to the output side of business processes. The fields of FM, CREM and B2B marketing can all contribute to a better understanding of the added value of FM...

  16. 2008 Enterprise Transition Plan (ETP)

    Science.gov (United States)

    2008-09-30

    environment, EMALL will need to mature to a business to business ( B2B ) model. The B2C model presents a web-based front-end for purchasers, whereas the... B2B model would use the ERP as the front-end for the purchaser. This would allow a high level of inter-operability between the ERP and the B2B ...Q4 FY08 The successful implementation of JCCS into Iraq and Afghanistan resulted in the rapid increase in companies registered in the system during

  17. Exploring Value Cocreation in Relationships Between an ERP Vendor and its Partners

    DEFF Research Database (Denmark)

    Sarker, Suprateek; Sarker, Saonee; Sahaym, Arvin

    2012-01-01

    cocreation within business-to business(B2B) contexts. Using a revelatory case study of the relationship between an ERP vendor with a global reputation and its partners, and informed by the resource-based view of the firm and related theoretical perspectives, we develop an understanding of value cocreation...... in B2B alliances associated with selling, extending, and implementing packaged software, specifically ERP systems. Our study reveals that there are different mechanisms underlying value cocreation within B2B alliances, and also points to several categories of contingency factors that influence...

  18. E-procurement and automatic identification: enhancing supply chain management in the healthcare industry.

    Science.gov (United States)

    Smith, Alan D; Flanegin, Frank R

    2004-01-01

    The concepts of automated e-procurement, or electronic B2B (business-to-business) trade, are grounded in the strategic leveraging of both tangible/intangible assets for successful implementation and execution of electronic trade, resulting in significant financial benefits for firms. Some of the major reasons for this growth include significant process savings from automation, compliance, and purchasing advantage; and reduced costs that organisations can experience by conducting transactions electronically. Although these are the basic benefits associated with generic e-commerce strategies, a majority of these B2B transactions have focused on the purchase of indirect materials (especially office products and travel services). In fact, more than 93% of medical supplies on hospital shelves appear to have universal product numbers on them--at least while still in their boxes and there is a great potential for huge savings in e-procurement in the healthcare field. However, other types of supply chain-related purchases, including maintenance, repair, and operating and replacement parts, and direct material purchases, are becoming more important operational management considerations. In addition, several other key considerations are: existing procurement strategy, the vendor, technology, suppliers, and total costs of ownership. Companies need to analyse their current procurement strategy before developing an e-procurement plan.

  19. ELECTRONIC PAYMENT SYSTEM AND ITS PROTECTION

    Directory of Open Access Journals (Sweden)

    Miroslav Milutinovic

    2015-01-01

    Full Text Available All developed countries are in transition from the IT economy to a web economy - the biggest technological innovation that will have a long-term positive effect on the formation of the economic growth rate, the major structural changes and on the differentiated effects on the economic areas that are, at a faster or a slower rate, being included in this technological change. The electronic commerce or e-commerce has a huge potential for development. The electronic commerce between the companies (B-2-B is significantly greater compared to retail electronic commerce (B-2-C. In both spheres of trade, the Internet is used as a platform for the transfer of information and for concluding business deals. Market economy requires Accelerated Payment Processing which is achieved by introducing and improving the electronic payment procedures. There is an emphasized dichotomy between the two spheres of the payment system: large-value and small-value payments. The large value payment systems can be described as the arteries of the payment system, and the small-value transfer systems as a complex network of veins that bind the entire economy.

  20. A inclusão de juros nas vendas a prazo em operações B2B = The inclusion of interest on credit sales in B2B operations

    Directory of Open Access Journals (Sweden)

    Carlos Shinoda

    2015-04-01

    Full Text Available Os tributos indiretos que incidem sobre o faturamento das empresas são recolhidos em datas fixas do mês subsequente ao da ocorrência do seu respectivo fato gerador, independentemente da venda ser realizada para o pagamento a vista, um único pagamento a prazo ou pagamentos parcelados a prazo. Relativamente aos mencionados tributos as empresas devem colocar atenção em dois pontos principais: a data de ocorrência do fato gerador e o cálculo do custo financeiro ou de oportunidade nas vendas a prazo. Quanto mais no início do mês ocorrer a emissão de nota fiscal fatura maior o benefício para a gestão de capital de giro da empresa fornecedora. Por exemplo, se um tributo é devido no 10º dia do mês subsequente, o prazo para o seu recolhimento será de 40 dias para uma nota fiscal emitida no dia 1º do mês e de 10 dias para uma nota fiscal fatura emitida no dia 30 do mês. Ou seja, se a venda for realizada à vista a empresa usará por maior tempo o valor do tributo para financiar o seu capital de giro. Nos fornecimentos feitos a prazo, a cobrança de custo financeiro ou de custo de oportunidade sobre o valor da nota fiscal fatura a vista não produzirá para a empresa fornecedora o mesmo valor líquido ajustado a valor presente gerado pelo fornecimento a vista. Isso porque os tributos indiretos incidem sobre o custo financeiro cobrado pelo fornecedor nas vendas a prazo, embora as datas de recolhimento dos tributos indiretos sejam as mesmas para a venda a vista ou a prazo. Porém, regras do Pronunciamento Técnico CPC nº 12 os tributos incidentes sobre vendas não devem ser ajustados a valor presente e sim mantidos pelo seu valor nominal. Por sua vez, o comprador paga tributos sobre o custo financeiro, mas se para ele forem recuperáveis, se creditará pelo valor pago. São sugeridos, neste artigo, fórmulas para a correta inclusão de custo financeiro ou custo de oportunidade nos fornecimentos a prazo. Assim, a empresa fornecedora e a empresa compradora não serão vítimas de equívocos decorrentes da ilusão monetária. = Indirect taxes imposed on the sales of the companies are collected at set times of the month following the occurrence of the respective taxable event, irrespective of the selling being carried out for a cash payment, a single payment term or term installment payments. For the taxes mentioned, companies must pay attention on two main points: the date of the taxable event and the calculate of the financial or the opportunity cost in credit sales. The more earlier in the month occur issuing invoice, higher the benefit to the working capital management of supplier. That is, if the sale is made in cash the company will use for a longer time the value of the tax to finance its working capital. For on time supplies, the charge of financial or opportunity cost on the value of the in cash invoice will not cause to the supplier the same net value adjusted to present value generated for the in cash supplies. This is because indirect taxes are levied on the financial cost charged by the supplier in credit sales, although the payment dates of indirect taxes are the same for sale to spot or forward. Are suggested in this paper, formulas for the correct inclusion of financial or opportunity cost in term supplies. Thus, the supplier and the buyer company will not be victims of misunderstandings resulting from money illusion.

  1. Electronics and electronic systems

    CERN Document Server

    Olsen, George H

    1987-01-01

    Electronics and Electronic Systems explores the significant developments in the field of electronics and electronic devices. This book is organized into three parts encompassing 11 chapters that discuss the fundamental circuit theory and the principles of analog and digital electronics. This book deals first with the passive components of electronic systems, such as resistors, capacitors, and inductors. These topics are followed by a discussion on the analysis of electronic circuits, which involves three ways, namely, the actual circuit, graphical techniques, and rule of thumb. The remaining p

  2. Integrating RFID Technology and EPC Network into a B2B Retail Supply Chain: A Step Toward Intelligent Business Processes

    Directory of Open Access Journals (Sweden)

    Samuel Fosso Wamba

    2007-06-01

    Full Text Available This article introduces RFID technology and the EPC Network and investigates their potential for B-to-B eCommerce supply chain management. Based on empirical data gathered from four tightly interrelated firms from three layers of a supply chain, several scenarios integrating RFID and the EPC Network have been tested and evaluated. In the context of warehousing activities in one specific retail supply chain, the results indicate that i the business process approach seems quite appropriate to capture the real potential of RFID and the EPC Network; ii RFID technology and the EPC Network can improve the “shipping” and the “receiving” processes; iii they can automatically trigger some business processes; iv they foster a higher level of information sharing between supply chain members; and v they promote the emergence of new business processes such as “process-to-process,” “process-to-machine,” and “machine-to-machine.” The paper helps to improve our understanding of the real potential of RFID and the EPC Network for business processes.

  3. Service Design based Co-creation framework for customer oriented product development in B2B context

    OpenAIRE

    Singh, Nidhi Rakesh

    2016-01-01

    In today’s ICT marketplace, customers have easy access to a lot of information about a company and its competitors’ products. Customers are using this information to only purchase a product which completely matches their requirement. In this challenging competitive landscape, developing products without fully understanding customer requirements does not re-main an option for companies anymore. Companies are using different approaches to under-stand customers’ requirements and to become more c...

  4. Potential and Barriers to Adoption of B2B E-Commerce in SMEs in Transition Economies: Case of Albania

    OpenAIRE

    Narasimha Rao Vajjhala; Salu George Thandekkattu

    2017-01-01

    Small- and Medium-sized Enterprises (SMEs) can benefit significantly from investments in e-commerce and e-business. However, the adoption of e-commerce has been quite slow and limited among SMEs, especially in transition economies. Interviews were conducted with senior managers from 30 medium-sized enterprises in a transition economy – Albania, three from each of the ten key sectors, namely, information and communication technology (ICT), tourism, banking, financial servi...

  5. Customer relationship value and profitability assessment in B2B relationships : Creation of partnership performance assessment process

    OpenAIRE

    Wikberg, Toni

    2016-01-01

    In partnership-based business the value of the relationships between the supplier and its customers is the essence of the high performance. The functions of both parties needs to be developed constantly to achieve profitable and valuable relationships. The relationship value depends on variety of parameters, such as, trust and satisfaction that increases commitment which yield into profitability. Hence, it is clear that modern organizations with partnerships cannot rely only on marketing base...

  6. Interactions Among Indicators of B1, B2, B6 and Vitamin C Status in University Students

    OpenAIRE

    Avila, AV; Liuzzi, JP; Cioccia, AM; Hevia, P

    2003-01-01

    SUMMARY: In 209 young university students (109 males and 80 females) with body mass index within the normal range, the activation coefficient of the erythrocyte transketolase (ETKAC) glutathione reductase (EGRAC) and aspartate amino transferase (EASTAC) as well as the circulating levels of vitamin C were determined. Using the usual cutoff points for ETKAC and serum vitamin C and higher than usual cutoff points for EASTAC and EGRAC 99, 95, 92, and 87% of the study subjects exhibited activation...

  7. Corporate rebranding processes in small companies:a multiple case study from the B2B software industry

    OpenAIRE

    Juntunen, M. (Mari)

    2011-01-01

    Abstract The purpose of the present study is to build a theoretically based and empirically grounded framework that enables a better understanding of corporate rebranding processes among small companies. Corporate rebranding is addressed from a visual viewpoint concentrating on changes to corporate name and logo. The theoretical background is based on corporate branding, corporate rebranding and organisational change literature. The research setting is small software companies that op...

  8. The impact of digitalization on marketing communications measurement process : case of global B2B industrial companies

    OpenAIRE

    Järvinen, Joel

    2011-01-01

    The stature of marketing communications function is under a threat within the firms. As the board of management tends to demand the profitability of all business activities, marketing practitioners have for a long time been unable to credibly show the link between marketing communications actions and financial value. Fortunately, the digitalization has offered new insights and opportunities to make the marketing communications actions more measureable. “Everything can be tracked” is an often ...

  9. HPLC analysis of water-soluble vitamins (B1, B2, B3, B5, B6) in in ...

    African Journals Online (AJOL)

    ... B6 (pyridoxine HCl) were higher in in vitro germinated seedlings. Thus, vitamin production was age and culture conditions dependent, which is discussed in detail. The study revealed that the germinated chickpea grains can be used for human consumption with value addition of vitamin B-group in the diet of vegetarians.

  10. Certification of B-group vitamins (b1, b2, b6, and b12) in four food reference materials

    NARCIS (Netherlands)

    Ollilainen, V.; Finglas, P.M.; Berg, H. van den; Froidmont-Görtz, I. de

    2001-01-01

    In 1989, the Community Bureau of Reference started a research program to improve the quality of vitamin analysis in food. To achieve this task, vitamin methodology was evaluated and tested by interlaboratory studies and the preparation of certified reference materials, which will be used for quality

  11. Consortial Benchmarking: a method of academic-practitioner collaborative research and its application in a B2B environment

    NARCIS (Netherlands)

    Schiele, Holger; Krummaker, Stefan

    2010-01-01

    Purpose of the paper and literature addressed: Development of a new method for academicpractitioner collaboration, addressing the literature on collaborative research Research method: Model elaboration and test with an in-depth case study Research findings: In consortial benchmarking, practitioners

  12. Service climate in self-managing teams: Mapping the linkage of team member perceptions and service performance outcomes in a business-to-business setting

    NARCIS (Netherlands)

    Jong, de A.; Ruyter, de J.C.; Lemmink, J.G.A.M.

    2005-01-01

    Drawing from the organizational behaviour and services marketing literature, we develop a conceptual model of self-managing team (SMT) service climate, taking into account characteristics of the organizational context, the SMT, and the individual employee. In order to assess the impact of SMT

  13. Using design tools in strategy workshops to co-create viable and value creating business model ideas with relational business-to-business partners

    DEFF Research Database (Denmark)

    Evers, Winie; Sørensen, Kirsten Bonde

    To know how to maintain or restore ongoing performance in a firm, managers need to have deep understanding of their business model and the relations on which it is built (Demil & Lecocq, 2010:243). Connected relationships are enabling the survival and growth of firms, as argued by Hakansson...... & Snehota (1995), and effective relational participation therefore involves understanding of one’s own and relational partners’ business models, including the value they seek from their network (George and Bock, 2010). But little research focus on how design can reveal dominant mental models and support...... better relational interaction between firm and its stakeholders, when meeting to co-create viable and value creating business model ideas....

  14. Building the DAML Electronic Commerce Domain

    National Research Council Canada - National Science Library

    Anyiwo, David

    2001-01-01

    .... A major strategic business assumption underlying the modeling process is that worldwide B2B e-commerce will continue to grow at aggressive rates through 2003, when e-business becomes the predominant...

  15. First principles study of structural, electronic and optical properties of KCl crystal

    International Nuclear Information System (INIS)

    Chen, Z.J.; Xiao, H.Y.; Zu, X.T.

    2006-01-01

    The structural, electronic and optical properties of KCl crystal in B1, B2, B3 and T1 structures have been systematically studied using first-principle pseudopotential calculations. In addition, pressure-induced phase transition has also been investigated. It was found that when the pressure is below 2.8 GPa, the B1 structure is the most stable. Above 2.8 GPa KCl crystal will undergo a structural phase transition from the relatively open NaCl structure into the more dense CsCl atomic arrangement. Our results also suggested that at about 1.2 GPa structural phase transition from B3 to T1 will occur. When the pressure arrives at 39.9 GPa, the phase transition will occur from B2 to T1. In addition, we found KCl Crystal has indirect band gap in B2 structure and direct band gap in B1, B3 and T1 structures. The band gap value is the smallest in the T1 structure and is the largest in the B1 and B3 structures. Our calculations are found to be in good agreement with available experimental and theoretical results. The dielectric function and energy loss function of KCl crystal in four structures (B1, B2, B3 and T1) have been calculated as well as the anisotropy of the optical properties of KCl crystal in T1 structure

  16. Web related companies' strategies for attracting new customers

    OpenAIRE

    Bruno Marsigalia; Federica Evangelista; Domenico Celenza; Emanuela Palumbo

    2014-01-01

    This paper provides a study on web related B2B (Business to Business), B2C (Business to Customer) evaluation of strategy and methods for maximizing (expanding) the number of customer among the people (i.e. internet population), using cycling process externally for internal process of strategy which explains business exploration and agility, and online consumers their compulsive buying behaviour with a new strategy to capture them in large number. The web based industri...

  17. Integrating the value of salespeople and systems: adapting the benefits dependency network

    OpenAIRE

    Rogers, Beth; Stone, Merlin; Foss, B.

    2008-01-01

    Business-to-business (B2B) companies invest in customer relationship management (CRM), integrated with sales force automation (SFA) to achieve a return on investment, through improved sales force productivity, sales revenue, costs, customer satisfaction, process accuracy and customer knowledge. However, the devil is in the detail. CRM and SFA are multi-faceted. There are two main obstacles to successful implementation. One is the need for the customer to get some benefit out of the system; th...

  18. The influence of customer relationship management information on customer loyalty

    OpenAIRE

    Ignatovič, Eva

    2009-01-01

    The purpose of this master thesis is to approve that customer relationship management (CRM) has influenced on customer loyalty. In order to achieve this purpose the work was divided into four main tasks: review of the relevant literature; analyze the influence of customer relationship management on customer loyalty and approve its importance for companies, research of the concrete business-to-business (B2B) Company CRM process and its customer loyalty, and the development of the customer rela...

  19. Franchisee-based brand equity: the role of brand relationship management

    OpenAIRE

    Nyadzayo, Munyaradzi Wellington

    2017-01-01

    Prior research suggests that limited attention has been paid to business-to-business (B2B) branding. Despite compelling evidence that the brand concept is at the very core of franchising success, it is surprising that there is minimal empirical work investigating the importance of the brand in franchising. Further, extant literature suggests that building brand equity is an important strategic issue that can enhance the competitive advantage of retailers. However, despite the increased focus ...

  20. BOF4WSS : a business-oriented framework for enhancing web services security for e-business

    OpenAIRE

    Nurse, Jason R. C.; Sinclair, Jane

    2009-01-01

    When considering Web services' (WS) use for online business-to-business (B2B) collaboration between companies, security is a complicated and very topical issue. This is especially true with regard to reaching a level of security beyond the technological layer, that is supported and trusted by all businesses involved. With appreciation of this fact, our research draws from established development methodologies to develop a new, business-oriented framework (BOF4WSS) to guide e-businesses in def...

  1. Essays on Online and Multi-Channel Marketing

    OpenAIRE

    Zhang, Lingling

    2016-01-01

    Firms increasingly adopt online and multi-channel marketing strategies to reach and persuade consumers. Therefore, designing an effective marketing mix is critical to their success. The aim of my dissertation is to understand the strategy behind firms’ channel choices and assess marketing effectiveness. It consists of three large-scale empirical studies examining several important aspects of online and multi-channel marketing. My first essay focuses on the business-to-business (B2B) inte...

  2. Password Hardened Biometric: A Complete Solution of Online Security

    OpenAIRE

    Ajay Sharma; Deo Brat Ojha

    2013-01-01

    In present epoch, secure online access to enterprises resources is very important for any organization. To protect valuable data become one of the big challenge for today's business as enterprise customers or clients involved in business-to-customer (B2C) and business-to-business (B2B) e-commerce need to feel that their transactions are secured from system hackers. Biometric technology provides a solution to this problem in enterprise network security. In this article we enhance the security ...

  3. Electronic technology

    International Nuclear Information System (INIS)

    Kim, Jin Su

    2010-07-01

    This book is composed of five chapters, which introduces electronic technology about understanding of electronic, electronic component, radio, electronic application, communication technology, semiconductor on its basic, free electron and hole, intrinsic semiconductor and semiconductor element, Diode such as PN junction diode, characteristic of junction diode, rectifier circuit and smoothing circuit, transistor on structure of transistor, characteristic of transistor and common emitter circuit, electronic application about electronic equipment, communication technology and education, robot technology and high electronic technology.

  4. The Electron

    Energy Technology Data Exchange (ETDEWEB)

    Thomson, George

    1972-01-01

    Electrons are elementary particles of atoms that revolve around and outside the nucleus and have a negative charge. This booklet discusses how electrons relate to electricity, some applications of electrons, electrons as waves, electrons in atoms and solids, the electron microscope, among other things.

  5. Hard electronics; Hard electronics

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    1997-03-01

    Hard material technologies were surveyed to establish the hard electronic technology which offers superior characteristics under hard operational or environmental conditions as compared with conventional Si devices. The following technologies were separately surveyed: (1) The device and integration technologies of wide gap hard semiconductors such as SiC, diamond and nitride, (2) The technology of hard semiconductor devices for vacuum micro- electronics technology, and (3) The technology of hard new material devices for oxides. The formation technology of oxide thin films made remarkable progress after discovery of oxide superconductor materials, resulting in development of an atomic layer growth method and mist deposition method. This leading research is expected to solve such issues difficult to be easily realized by current Si technology as high-power, high-frequency and low-loss devices in power electronics, high temperature-proof and radiation-proof devices in ultimate electronics, and high-speed and dense- integrated devices in information electronics. 432 refs., 136 figs., 15 tabs.

  6. Electron radiography

    Science.gov (United States)

    Merrill, Frank E.; Morris, Christopher

    2005-05-17

    A system capable of performing radiography using a beam of electrons. Diffuser means receive a beam of electrons and diffuse the electrons before they enter first matching quadrupoles where the diffused electrons are focused prior to the diffused electrons entering an object. First imaging quadrupoles receive the focused diffused electrons after the focused diffused electrons have been scattered by the object for focusing the scattered electrons. Collimator means receive the scattered electrons and remove scattered electrons that have scattered to large angles. Second imaging quadrupoles receive the collimated scattered electrons and refocus the collimated scattered electrons and map the focused collimated scattered electrons to transverse locations on an image plane representative of the electrons' positions in the object.

  7. Kobilerde Elektronik Ticaretin Kullanımı : İstanbul Örneği = The Use of Electronic Commerce in the Small and Medium Scale Organisations : Istanbul Example

    Directory of Open Access Journals (Sweden)

    Kemal ENGİN

    2006-06-01

    Full Text Available The speed of electronic commerce's spread is being hindered due not only to insufficiency of required infrastructure and investment but also high cost and lack of qualified personnel. Looking from the trade perspective, the volume of B2B electronic commerce is much more important than that of B2C electronic commerce. The aim of this study is to find out the usage frequency and level of electronic commerce, its reason of existence, expected benefits and encountered difficulties from these kinds of commercial activities between SMEs operating in Istanbul, which is a big industrial city. In accordance with this aim, at the first section of the study there exists literature review, and in the second section the results of the questionnaire which has been applied to the SMEs in Istanbul in order to investigate the usage of electronic commerce in SMEs are presented.

  8. Electrons, Electronic Publishing, and Electronic Display.

    Science.gov (United States)

    Brownrigg, Edwin B.; Lynch, Clifford A.

    1985-01-01

    Provides a perspective on electronic publishing by distinguishing between "Newtonian" publishing and "quantum-mechanical" publishing. Highlights include media and publishing, works delivered through electronic media, electronic publishing and the printed word, management of intellectual property, and recent copyright-law issues…

  9. A Multinational perspective to managing end-of-life electronics

    Energy Technology Data Exchange (ETDEWEB)

    Herold, M.

    2007-07-01

    mixed waste independently or through a more limited scheme and by having individual programs that recover value from own products. Based on the study a company-specific prerequisite for the highest level of involvement, i.e. investments in tangible assets is the location of other functions, like R and D in the region. Whether manufacturers then actually invest in these assets depends on whether specific assets are needed to treat the companies' products and whether there is a regional recycling infrastructure. If no specific assets are needed and third party players offer the services, manufacturers are unlikely to invest in recovery facilities. As for the second highest level of involvement, individual recovery, a prerequisite is that the company serves the B2B market. A proposition that needs further testing is whether this depends on the capabilities that the company has developed for B2B products and how it makes use of these for B2C products. A regional prerequisite is access to waste. The likelihood of being involved on this level is increased when the target market of the product in question is B2B customers and when the wear-out life of the products is short. Furthermore the possibility to benefit from these types of activities in complying with EPR legislation increases the probability of adopting them. As for the lower levels of involvement, if there is no legislation high consumer environmental awareness in the country of origin is a prerequisite. (orig.)

  10. Electron detector

    International Nuclear Information System (INIS)

    Hashimoto, H.; Mogami, A.

    1975-01-01

    A device for measuring electron densities at a given energy level in an electron beam or the like having strong background noise, for example, in the detection of Auger electric energy spectrums is described. An electron analyzer passes electrons at the given energy level and at the same time electrons of at least one adjacent energy level. Detecting means associated therewith produce signals indicative of the densities of the electrons at each energy level and combine these signals to produce a signal indicative of the density of the electrons of the given energy level absent background noise

  11. Electron/electron acoustic instability

    International Nuclear Information System (INIS)

    Gary, S.P.

    1987-01-01

    The electron acoustic wave becomes a normal mode of an unmagnetized collisionless plasma in the presence of two electron components with similar densities, but strongly disparate temperatures. The characteristic frequency of this mode is the plasma frequency of the cooler electron component. If these two electron components have a relative drift speed several times the thermal speed of the cooler component, the electron/electron acoustic instability may arise. This paper describes the parametric dependences of the threshold drift speed and maximum growth rate of this instability, and compares these with the same properties of the electron/ion acoustic instability. Under the condition of zero current, the electron/ion acoustic instability typically has the lower threshold drift speed, so that observation of the electron/electron acoustic instability is a strong indication of the presence of an electrical current in the plasma

  12. Electronic emission and electron guns

    International Nuclear Information System (INIS)

    Roy, Amitava

    2010-01-01

    This paper reviews the process of electron emission from metal surface. Although electrons move freely in conductors like metals, they normally do not leave the metal without some manipulation. In fact, heating and bombardment are the two primary ways in which electrons are emitted through the use of a heating element behind the cathode (termed thermionic emission) or as a result of bombardment with a beam of electrons, ions, or metastable atoms (termed secondary emission). Another important emission mechanism called Explosive Electron Emission (EEE) is also often used in various High Voltage Pulse Power Systems to generate very high current (few hundreds of kA) pulsed electron beams. The electron gun is the device in that it shoots off a continuous (or pulsed) stream of electrons. A brief idea about the evolution of the electron gun components and their basis of functioning are also discussed. (author)

  13. Sticker electronics

    KAUST Repository

    Hussain, Muhammad Mustafa; Torres Sevilla, Galo Andres; Diaz Cordero, Marlon Steven

    2017-01-01

    Electronic stickers may be manufactured on flexible substrates (110, 120, 130) as layers and packaged together. The package may then have an adhesive applied to one side to provide capability for sticking the electronic devices to surfaces

  14. ELECTRONIC SIGNATURES

    African Journals Online (AJOL)

    10332324

    "[to] promote the understanding and, acceptance of and growth in the number of electronic transactions .... Chapter III of the ECT Act is based on the UNCITRAL Model Law on Electronic. Commerce ... Communications Technology Law 146. 22.

  15. Electronic components

    CERN Document Server

    Colwell, Morris A

    1976-01-01

    Electronic Components provides a basic grounding in the practical aspects of using and selecting electronics components. The book describes the basic requirements needed to start practical work on electronic equipment, resistors and potentiometers, capacitance, and inductors and transformers. The text discusses semiconductor devices such as diodes, thyristors and triacs, transistors and heat sinks, logic and linear integrated circuits (I.C.s) and electromechanical devices. Common abbreviations applied to components are provided. Constructors and electronics engineers will find the book useful

  16. Understand electronics

    CERN Document Server

    Bishop, Owen

    2013-01-01

    Understand Electronics provides a readable introduction to the exciting world of electronics for the student or enthusiast with little previous knowledge. The subject is treated with the minimum of mathematics and the book is extensively illustrated.This is an essential guide for the newcomer to electronics, and replaces the author's best-selling Beginner's Guide to Electronics.The step-by-step approach makes this book ideal for introductory courses such as the Intermediate GNVQ.

  17. Electronic Commerce

    OpenAIRE

    Slavko Đerić

    2016-01-01

    Electronic commerce can be defined in different ways. Any definition helps to understand and explain that concept as better as possible.. Electronic commerce is a set of procedures and technologies that automate the tasks of financial transactions using electronic means. Also, according to some authors, electronic commerce is defined as a new concept, which is being developed and which includes process of buying and selling or exchanging products, services or information via computer networks...

  18. Electronic Publishing.

    Science.gov (United States)

    Lancaster, F. W.

    1989-01-01

    Describes various stages involved in the applications of electronic media to the publishing industry. Highlights include computer typesetting, or photocomposition; machine-readable databases; the distribution of publications in electronic form; computer conferencing and electronic mail; collaborative authorship; hypertext; hypermedia publications;…

  19. Sticker electronics

    KAUST Repository

    Hussain, Muhammad Mustafa

    2017-09-08

    Electronic stickers may be manufactured on flexible substrates (110, 120, 130) as layers and packaged together. The package may then have an adhesive applied to one side to provide capability for sticking the electronic devices to surfaces. The stickers can be wrappable, placed on surfaces, glued on walls or mirrors or wood or stone, and have electronics (112, 122, 132) which may or may not be ultrathin. Packaging for the electronic sticker can use polymer on cellulose manufacturing and/or three dimensional (3-D) printing. The electronic stickers may provide lighting capability, sensing capability, and/or recharging capabilities.

  20. Basic electronics

    CERN Document Server

    Holbrook, Harold D

    1971-01-01

    Basic Electronics is an elementary text designed for basic instruction in electricity and electronics. It gives emphasis on electronic emission and the vacuum tube and shows transistor circuits in parallel with electron tube circuits. This book also demonstrates how the transistor merely replaces the tube, with proper change of circuit constants as required. Many problems are presented at the end of each chapter. This book is comprised of 17 chapters and opens with an overview of electron theory, followed by a discussion on resistance, inductance, and capacitance, along with their effects on t

  1. Electronic Commerce and Electronic Business

    Indian Academy of Sciences (India)

    R. Narasimhan (Krishtel eMaging) 1461 1996 Oct 15 13:05:22

    This special issue is motivated by the recent upsurge of research activity in the areas of electronic commerce and electronic business both in India and all over the world. The current ... Monte Carlo methods for pricing financial options are then.

  2. Electronic Government and Electronic Participation

    NARCIS (Netherlands)

    Tambouris, E; Scholl, H.J.; Janssen, M.F.W.H.A.; Wimmer, M.A.; Tarabanis, K; Gascó, M; Klievink, A.J.; Lindgren, I; Milano, M; Panagiotopoulos, P; Pardo, T.A.; Parycek, P; Sæbø, Ø

    2016-01-01

    Electronic government and electronic participation continue to transform the public sector and society worldwide and are constantly being transformed themselves by emerging information and communication technologies.This book presents papers from the 14th International Federation for Information

  3. Electronic Government and Electronic Participation

    NARCIS (Netherlands)

    Tambouris, E.; Scholl, H.J.; Janssen, M.F.W.H.A.; Wimmer, M.A.; Tarabanis, K.; Gascó, M.; Klievink, A.J.; Lindgren, I.; Milano, M.; Panagiotopoulos, P.; Pardo, T.A.; Parycek, P.; Sæbø, O.

    2015-01-01

    Electronic government and electronic participation continue to transform the public sector and society worldwide and are constantly being transformed themselves by emerging information and communication technologies. This book presents papers from the 14th International Federation for Information

  4. Electron Tree

    DEFF Research Database (Denmark)

    Appelt, Ane L; Rønde, Heidi S

    2013-01-01

    The photo shows a close-up of a Lichtenberg figure – popularly called an “electron tree” – produced in a cylinder of polymethyl methacrylate (PMMA). Electron trees are created by irradiating a suitable insulating material, in this case PMMA, with an intense high energy electron beam. Upon discharge......, during dielectric breakdown in the material, the electrons generate branching chains of fractures on leaving the PMMA, producing the tree pattern seen. To be able to create electron trees with a clinical linear accelerator, one needs to access the primary electron beam used for photon treatments. We...... appropriated a linac that was being decommissioned in our department and dismantled the head to circumvent the target and ion chambers. This is one of 24 electron trees produced before we had to stop the fun and allow the rest of the accelerator to be disassembled....

  5. `Twisted' electrons

    Science.gov (United States)

    Larocque, Hugo; Kaminer, Ido; Grillo, Vincenzo; Leuchs, Gerd; Padgett, Miles J.; Boyd, Robert W.; Segev, Mordechai; Karimi, Ebrahim

    2018-04-01

    Electrons have played a significant role in the development of many fields of physics during the last century. The interest surrounding them mostly involved their wave-like features prescribed by the quantum theory. In particular, these features correctly predict the behaviour of electrons in various physical systems including atoms, molecules, solid-state materials, and even in free space. Ten years ago, new breakthroughs were made, arising from the new ability to bestow orbital angular momentum (OAM) to the wave function of electrons. This quantity, in conjunction with the electron's charge, results in an additional magnetic property. Owing to these features, OAM-carrying, or twisted, electrons can effectively interact with magnetic fields in unprecedented ways and have motivated materials scientists to find new methods for generating twisted electrons and measuring their OAM content. Here, we provide an overview of such techniques along with an introduction to the exciting dynamics of twisted electrons.

  6. A multi-agent brokerage platform for media content recommendation

    Directory of Open Access Journals (Sweden)

    Veloso Bruno

    2015-09-01

    Full Text Available Near real time media content personalisation is nowadays a major challenge involving media content sources, distributors and viewers. This paper describes an approach to seamless recommendation, negotiation and transaction of personalised media content. It adopts an integrated view of the problem by proposing, on the business-to-business (B2B side, a brokerage platform to negotiate the media items on behalf of the media content distributors and sources, providing viewers, on the business-to-consumer (B2C side, with a personalised electronic programme guide (EPG containing the set of recommended items after negotiation. In this setup, when a viewer connects, the distributor looks up and invites sources to negotiate the contents of the viewer personal EPG. The proposed multi-agent brokerage platform is structured in four layers, modelling the registration, service agreement, partner lookup, invitation as well as item recommendation, negotiation and transaction stages of the B2B processes. The recommendation service is a rule-based switch hybrid filter, including six collaborative and two content-based filters. The rule-based system selects, at runtime, the filter(s to apply as well as the final set of recommendations to present. The filter selection is based on the data available, ranging from the history of items watched to the ratings and/or tags assigned to the items by the viewer. Additionally, this module implements (i a novel item stereotype to represent newly arrived items, (ii a standard user stereotype for new users, (iii a novel passive user tag cloud stereotype for socially passive users, and (iv a new content-based filter named the collinearity and proximity similarity (CPS. At the end of the paper, we present off-line results and a case study describing how the recommendation service works. The proposed system provides, to our knowledge, an excellent holistic solution to the problem of recommending multimedia contents.

  7. Electronic Commerce

    Directory of Open Access Journals (Sweden)

    Slavko Đerić

    2016-12-01

    Full Text Available Electronic commerce can be defined in different ways. Any definition helps to understand and explain that concept as better as possible.. Electronic commerce is a set of procedures and technologies that automate the tasks of financial transactions using electronic means. Also, according to some authors, electronic commerce is defined as a new concept, which is being developed and which includes process of buying and selling or exchanging products, services or information via computer networks, including the Internet. Electronic commerce is not limited just to buying and selling, but it also includes all pre-sales and after-sales ongoing activities along the supply chain. Introducing electronic commerce, using the Internet and Web services in business, realizes the way to a completely new type of economy - internet economy.

  8. Advanced Electronics

    Science.gov (United States)

    2017-07-21

    AFRL-RV-PS- AFRL-RV-PS- TR-2017-0114 TR-2017-0114 ADVANCED ELECTRONICS Ashwani Sharma 21 Jul 2017 Interim Report APPROVED FOR PUBLIC RELEASE...NUMBER Advanced Electronics 5b. GRANT NUMBER 5c. PROGRAM ELEMENT NUMBER 62601F 6. AUTHOR(S) 5d. PROJECT NUMBER 4846 Ashwani Sharma 5e. TASK NUMBER...Approved for public release; distribution is unlimited. (RDMX-17-14919 dtd 20 Mar 2018) 13. SUPPLEMENTARY NOTES 14. ABSTRACT The Space Electronics

  9. Electron spectroscopy

    International Nuclear Information System (INIS)

    Hegde, M.S.

    1979-01-01

    An introduction to the various techniques in electron spectroscopy is presented. These techniques include: (1) UV Photoelectron spectroscopy, (2) X-ray Photoelectron spectroscopy, (3) Auger electron spectroscopy, (4) Electron energy loss spectroscopy, (5) Penning ionization spectroscopy and (6) Ion neutralization spectroscopy. The radiations used in each technique, the basis of the technique and the special information obtained in structure determination in atoms and molecules by each technique are summarised. (A.K.)

  10. Polymer electronics

    CERN Document Server

    Hsin-Fei, Meng

    2013-01-01

    Polymer semiconductor is the only semiconductor that can be processed in solution. Electronics made by these flexible materials have many advantages such as large-area solution process, low cost, and high performance. Researchers and companies are increasingly dedicating time and money in polymer electronics. This book focuses on the fundamental materials and device physics of polymer electronics. It describes polymer light-emitting diodes, polymer field-effect transistors, organic vertical transistors, polymer solar cells, and many applications based on polymer electronics. The book also disc

  11. Electronics Industry

    National Research Council Canada - National Science Library

    Bell, Robert; Carroll-Garrison, Martina; Donovan, Daniel; Fisher, John; Guemmer, Paul; Harms, Robert; Kelly, Timothy; Love, Mattie; McReynolds, James; Ward, Ralph

    2006-01-01

    .... Government action to preserve strategic access to semiconductor producers is clearly needed to ensure DoD electronic systems can be built without compromising sensitive technology, though every...

  12. Microfluidic electronics.

    Science.gov (United States)

    Cheng, Shi; Wu, Zhigang

    2012-08-21

    Microfluidics, a field that has been well-established for several decades, has seen extensive applications in the areas of biology, chemistry, and medicine. However, it might be very hard to imagine how such soft microfluidic devices would be used in other areas, such as electronics, in which stiff, solid metals, insulators, and semiconductors have previously dominated. Very recently, things have radically changed. Taking advantage of native properties of microfluidics, advances in microfluidics-based electronics have shown great potential in numerous new appealing applications, e.g. bio-inspired devices, body-worn healthcare and medical sensing systems, and ergonomic units, in which conventional rigid, bulky electronics are facing insurmountable obstacles to fulfil the demand on comfortable user experience. Not only would the birth of microfluidic electronics contribute to both the microfluidics and electronics fields, but it may also shape the future of our daily life. Nevertheless, microfluidic electronics are still at a very early stage, and significant efforts in research and development are needed to advance this emerging field. The intention of this article is to review recent research outcomes in the field of microfluidic electronics, and address current technical challenges and issues. The outlook of future development in microfluidic electronic devices and systems, as well as new fabrication techniques, is also discussed. Moreover, the authors would like to inspire both the microfluidics and electronics communities to further exploit this newly-established field.

  13. Electron holography

    CERN Document Server

    Tonomura, Akira

    1993-01-01

    Holography was devised for breaking through the resolution limit of electron microscopes The advent of a "coherent" field emission electron beam has enabled the use of Electron Holography in various areas of magnetic domain structures observation, fluxon observation in superconductors, and fundamental experiments in physics which have been inaccessible using other techniques After examining the fundamentals of electron holography and its applications to the afore mentioned fields, a detailed discussion of the Aharonov-Bohm effect and the related experiments is presented Many photographs and illustrations are included to elucidate the text

  14. PENERAPAN TEKNOLOGI INFORMASI UNTUK PEMERINTAH DAERAH

    Directory of Open Access Journals (Sweden)

    Kodrat Iman Satoto

    2012-02-01

    Full Text Available In developed countries like the United States and European countries, the application of informationtechnology in the areas of government have been significantly in creating a clean government andtransparent. Some examples include the implementation of the model B2B (business to business ecommerceapplications for the procurement of goods and services electronically (e-procurement, theshort message technology to accelerate the delivery of information and web-services to facilitate otherparties to get information although different technology and platform.Meanwhile, in our countries, the application of information technology in the field of governance is stillvery limited. This is because the source of funds and skilled human resources are very limited. Someexamples of the application of information technology that is already there; Portal made for each office,portals for profile local government and application for one stop services. Most of the local governmentbuild the system information partially so can occurred distortions such as inconsistencies of information.Apparently there has been no local government in Indonesia that utilize ICT (information andcommunication technology extensively to achieve good governance.It is time for local governments to apply information technology, which currently is very mature to be ableto realize the government is clean and transparent. Starting with building a complete database (datacenter,followed by developing applications that require each local government office and eventually builtan executive information system that can generate strategic information needed to help make decisions.

  15. Enabling the paperless world with RosettaNet

    Energy Technology Data Exchange (ETDEWEB)

    Robson, C.

    2004-07-01

    RosettaNet implementation has grown phenomenally since 2001 when it was first used in earnest. This paper will discuss the depth and breadth of RosettaNet today as the B2B (business to business) standard of choice of the global high-technology industry. This year individual companies will be transacting billions of dollars of ''paperless'' trade using RosettaNet. As well as the basic ordering processes, the standard now supports business processes as diverse as Collaborative Forecasting, Design Win, Material Composition and Logistics. In addition, RosettaNet's formal implementation initiatives, or Milestone Programs, are in progress to develop improved capabilities in areas such as eCustoms and semi-conductor test data exchange. This paper provides a view into this paperless world from a RosettaNet vantage point. The presentation at the Electronics Goes Green Conference will include additional information from published ''benefits cases.'' (orig.)

  16. The electron

    International Nuclear Information System (INIS)

    Hestenes, David; Weingartshofer, Antonio

    1991-01-01

    The stupendous successes of the Dirac equation and quantum electro-dynamics have established the electron as the best understood of the fundamental constituents of matter. Nevertheless, physicists agree that the electron still has secrets to reveal. Moreover, powerful new theoretical and experimental tools for probing those secrets have been sharpened during the last decade. This workshop was organized to bring theorists and experimentalists together to discuss their common goal of knowing the electron. Present state and future prospects for progress toward that goal are here described. The theoretical papers encompass a wide range of views on the electron. Several argue that the 'Zitter-bewegung' is more than a mathematical peculiarity of the Dirac equation, that it may well be a real physical phenomenon and worthy of serious study, theoretically and experimentally. Besides generating the electron spin and magnetic moment, the 'Zitterbewegung' may be a vital clue to electron structure and self-interaction. Some of the papers employ a radical new formulation of the Dirac theory which reveals a hidden geo-metric structure in the theory that supports a 'Zitterbewegung' inter-pretation. For the last half century the properties of electrons have been probed primarily by scattering experiments at ever higher energies. Recently, however, two powerful new experimental techniques have emerged capable of giving alternative experimental views of the electron. First, techniques for confining single electrons for long term study have led to the most accurate measurements of the electron magnetic moment. Second, the interaction of high intensity laser fields with atoms and electrons have revealed striking new phenomena such as multiphoton ionization. refs.; figs.; tabs

  17. Printed Electronics

    Science.gov (United States)

    Korkut, Sibel (Inventor); Chiang, Katherine S. (Inventor); Crain, John M. (Inventor); Aksay, Ilhan A. (Inventor); Lettow, John S. (Inventor); Chen, Chuan-Hua (Inventor); Prud'Homme, Robert K. (Inventor)

    2018-01-01

    Printed electronic device comprising a substrate onto at least one surface of which has been applied a layer of an electrically conductive ink comprising functionalized graphene sheets and at least one binder. A method of preparing printed electronic devices is further disclosed.

  18. 75 FR 63050 - Airworthiness Directives; Eurocopter France (Eurocopter) Model AS350B, BA, B1, B2, B3, D, AS355E...

    Science.gov (United States)

    2010-10-14

    ... point of the yaw channel ball-type control sheath stop, of a Model AS355N helicopter fitted with the... the non-modified cross- member may cause it to crack. A crack can reduce the yaw control travel. This... discovered in the area of the center cross-member at station X 2325, at the attachment point of the yaw...

  19. Management of Customer Relationship Management (CRM) Technological Attributes in Brazil: A B2B Relationship in the Software-Media Development Sector

    OpenAIRE

    Flávio Régio Brambilla; Gustavo Dalmarco

    2015-01-01

    Customer Relationship Management (CRM) represents a technological application based on the philosophy of Relationship Marketing and it recommends the interaction with high value consumers. Relating CRM to new social technologies, CRM 2.0 or social CRM deals with the relationship between companies and customers using online platforms such as blogs, RSS, forums and social network sites, among other facilities. Through a comparative study based on qualitative indicators, this article draws a rel...

  20. 76 FR 70046 - Airworthiness Directives; Eurocopter France Model AS350B, B1, B2, B3, BA, C, D, and D1; and...

    Science.gov (United States)

    2011-11-10

    ... are intended to prevent separation of the bearing ball from its outer race, rubbing of the body of the... movement. This action may be performed by an owner/operator (pilot) holding at least a private pilot... 4. Will not have a significant economic impact, positive or negative, on a substantial number of...

  1. Innovative tools for business coalitions in B2B applications how negotiation, auction and game theory can support small- and medium-sized business in e-business

    CERN Document Server

    Argoneto, Pierluigi

    2011-01-01

    Discussion of how to implement innovative tools makes the book relevant to both researchers and managers The simulation environment allows the reader to evaluate the performance of the approaches proposed Includes methodologies to improve e-marketplace performances through coalition

  2. B2B marketing communications in emerging markets : content marketing in digital channels: a case study of the United Arab Emirates

    OpenAIRE

    Banjo, Olugbenga

    2013-01-01

    With the ever increasing online community and opportunities, digital marketing is fast becoming the mainstream in the field of marketing. At the same time marketers have to be up-to-date with the current digital trends in order to be able to improve themselves and make valuable contributions to their organisations. The significance of digital marketing thus should make any thoughtful organisation want to plan for, perform, evaluate and improve its digital marketing endeavours where necessary,...

  3. [Effect of vitamins B1, B2, B6, folic acid and vitamin C on the motor activity of chicken's intestines in chronic experiments and in vitro].

    Science.gov (United States)

    Nagórna-Stasiak, B; Wawrzeńska, M

    1987-01-01

    The studies were carried out on 33 chickens of the broiler breed in chronic experiments and in vitro. In the chronic experiments the motility of the jejunum under the influence of vitamins of group B and vitamine C was recorded in 8 chickens. The vitamins were used at concentrations from 10 mg/l to 2.5 x 10(3) mg/l. In the experiments in vitro, the motility of the isolated segment of the jejunum was recorded by the method of Magnus. In this part of experiments the chickens were divided into 3 groups, of which group I (15 chickens) were fed with DKA finischer mixture, group II (5 hens) received, besides the mixture, per os 200 mg of vitamin C for 2 weeks, group III (5 hens) received the mixture and for 2 weeks intraperitoneally 200 mg of vitamin C. The effect of vitamins of group B in vitro was determined in chickens of group I, whereas that of vitamin C in chickens of group I, II and III. At the same time the level of vitamin C in the wall of the jejunum was determined by the method of Roe-Kuenther. It was shown that vitamin B2 and folic acid caused stimulation of intestine motility in the chickens, while vitamin B1, B6 and C decreased the motoric activity. Increased level of vitamin C in the intestinal wall resulted in increased intestine sensitivity. Chicken intestines sensitivity to vitamins was 10 times stronger to vitamins than that of the intestines of rabbits.

  4. Choosing between Auctions and Negotiations in Online B2B Markets for IT Services: The Effect of Prior Relationships and Performance

    NARCIS (Netherlands)

    U.L. Radkevitch (Uladzimir); H.W.G.M. van Heck (Eric); O.R. Koppius (Otto)

    2008-01-01

    textabstractThe choice of contract allocation mechanism in procurement affects such aspects of transactions as information exchange between buyer and supplier, supplier competition, pricing and, eventually, performance. In this study we investigate the buyer’s choice between reverse auctions and

  5. Management of Customer Relationship Management (CRM Technological Attributes in Brazil: A B2B Relationship in the Software-Media Development Sector

    Directory of Open Access Journals (Sweden)

    Flávio Régio Brambilla

    2015-03-01

    Full Text Available Customer Relationship Management (CRM represents a technological application based on the philosophy of Relationship Marketing and it recommends the interaction with high value consumers. Relating CRM to new social technologies, CRM 2.0 or social CRM deals with the relationship between companies and customers using online platforms such as blogs, RSS, forums and social network sites, among other facilities. Through a comparative study based on qualitative indicators, this article draws a relationship between CRM theory and practice. In two high technology organizations it was identified that, although the indicators are appropriate to the business practices, their usage and understanding are oriented by the nature of businesses and by the company characteristics. Empirical results show that technology structure, data collection and analysis tools and interactive sales tools favor CRM. In this paper, four variables are treated theoretically and empirically: Information Technology; Information tools, where the Database and the Storage of Debugged Data are included; Data Mining; and, the Sales Force Automation Facilities.

  6. [A case of polypoid bronchial neurofibroma originating from right B2b successfully treated by bronchoscopic snaring forceps and Nd-YAG laser therapy].

    Science.gov (United States)

    Takiguchi, Y; Uchiyama, T; Sato, K; Tatsumi, K; Kimura, H; Nagao, K; Fujisawa, T; Ohwada, H; Hiroshima, K; Kuriyama, T

    1993-12-01

    A 34-year-old man with persistent cough was admitted to our hospital. Bronchoscopic examination revealed a polypoid tumor with smooth surface which almost completely obstructed the right main bronchus. The tumor was removed by transbronchial snaring forceps and histologically confirmed as neurofibroma. Residual tumor was excised by biopsy forceps and further endoscopic Nd-YAG laser vaporization was performed. This is the first case in our country in which bronchoscopic treatment was performed for bronchial neurofibroma. Bronchoscopic removal might be the preferred treatment in the present case, although long-term follow-up is also required.

  7. B2B or B2C? : Dutch approaches towards marketing and the consumer, 1945-1968, with particular attention to Heineken's Brewery

    NARCIS (Netherlands)

    Sluyterman, K.E.

    2017-01-01

    In this article I analyse how Dutch companies approached the consumers and marketing during the years 1945-1968, a period during which the Netherlands became a ‘consumer society’. In the first part I examine articles in the Dutch journal Tijdschrift voor Efficiëntie en Documentatie (ted, or Journal

  8. 20 CFR Appendix B to Part 718 - Standards for Administration and Interpretation of Pulmonary Function Tests. Tables B1, B2, B3...

    Science.gov (United States)

    2010-04-01

    ...' Benefits EMPLOYMENT STANDARDS ADMINISTRATION, DEPARTMENT OF LABOR FEDERAL COAL MINE HEALTH AND SAFETY ACT... the entire maximum inspiration and the entire maximum forced expiration. The instrument shall, in... unacceptable when the patient: (A) Has not reached full inspiration preceding the forced expiration; or (B) Has...

  9. 75 FR 80293 - Airworthiness Directives; Eurocopter France Model AS 350 B, BA, B1, B2, B3, and D, and Model...

    Science.gov (United States)

    2010-12-22

    ... Management Facility between 9 a.m. and 5 p.m., Monday through Friday, except Federal holidays. The AD docket..., inclusive. P/N SC5084....... S/N 30, 84, 104, 186, 438, 575, or 695. P/N SC5084-1..... S/N 1462 through 1481, inclusive. Tail rotor servo-control...... P/N SC5072....... S/N 222M, 306M, or 309. [[Page 80294

  10. Evaluation of synergistic antimicrobial effect of vitamins (A, B1, B2, B6, B12, C, D, E and K) with antibiotics against resistant bacterial strains.

    Science.gov (United States)

    Shahzad, Shakeel; Ashraf, M Adnan; Sajid, M; Shahzad, Aqeel; Rafique, Azhar; Mahmood, M Shahid

    2018-02-02

    Multiple drug resistant super bugs of Acinetobacter baumannii and methicillin-resistant Staphylococcus aureus (MRSA) are becoming challenge for healthcare professionals. In this study, vitamins were evaluated for synergistic activity with the antibiotics. Synergistic effect between antibiotic and stock solutions of vitamins is evaluated by using Kirby-Bauer disc diffusion assay. Distilled water and propylene glycol were used as solvent for water soluble vitamins and fat-soluble vitamins respectively. The final concentration of 10mg/ml of each water-soluble vitamin B1 (Thiamine), B2 (Riboflavin), B6 (Pyridoxine) B12 (Methylcobalamin), C (Ascorbic acid) and 0.1mg/ml of each fat soluble vitamin A (retinol), D (cholecalciferol) E (αTocopherol) K (Menadione) were used with the antibiotics. The results depicted that vitamin K and E have better synergistic activity with piperacillin-tazobactam, imipenem and doripenem antibiotics against A. baumannii. While vitamin B1, B2 and B12 showed remarkable synergistic activity with linezolid against MRSA. Vitamin B1 was further tested to have better synergism with antibiotics oxacillin, tetracycline, rifampicin and linezolid against MRSA. The fat-soluble vitamins E and K were good in synergism against Gram negative A. baumannii while water soluble vitamins as B1, B2 and B12 were effective against MRSA but not against A. baumannii. This synergistic action of vitamins with the antibiotics can be used as a tool to treat multiple drug resistant super bugs with further evaluation at molecular level. Copyright © 2018 International Society for Chemotherapy of Infection and Cancer. Published by Elsevier Ltd. All rights reserved.

  11. Actuación comercial, imagen y lealtad: aplicación al sector B2B de acceso a redes de telecomunicaciones

    Directory of Open Access Journals (Sweden)

    Mª del Mar García de los Salmones

    2006-06-01

    Full Text Available El presente trabajo se centra en la identificación de diversas dimensiones de comportamiento corporativo, para ponerlas posteriormente en relación con la imagen percibida de las empresas y la lealtad hacia las mismas. Mediante un modelo probit ordenado se comprueba que en la valoración de una compañía de telecomunicaciones por parte de sus empresas clientes influyen positivamente las percepciones sobre el servicio, el precio, la atención personal y la estrategia corporativa. Ahora bien, algunas de estas variables pierden capacidad explicativa cuando se incluyen en un modelo de intención de cambio de operador. En este caso, todo lo relacionado con el servicio y el precio cobra especial protagonismo, por lo que estos elementos deben cuidarse especialmente para que funcione cualquier estrategia de fidelización de clientes empresariales.

  12. Propuesta para la optimización de los procesos de transmisión de vídeo y metadatos en entornos B2B

    OpenAIRE

    Martínez Barbero, Jesús

    2010-01-01

    Resumen La introducción de las tecnologías de la información (TI) en los equipos de producción, emisión y recepción de vídeo profesional, ha supuesto un cambio en los métodos de producción internos de las propias empresas y en los modelos de negocio de las telecomunicaciones. En los últimos años, las empresas multimedia han ido introduciendo las tecnologías tradicionalmente ofimáticas en la producción/ distribución de sus productos y cada día se usa una mayor variedad de tipos de transmisión ...

  13. Inter-organizational ties and total customer solution strategic positioning from delta model: a research about dyad supplier-client on B2B.

    Directory of Open Access Journals (Sweden)

    Mateus Tavares da Silva Cozer

    2008-12-01

    Full Text Available The basic issue of the strategic management process is to determine how firmsachieve and sustain competitive advantage. In this sense, this paper aims toanalyze the links between a firm’s competitive positioning and the inter-organizationalties created with its customers as a way to achieve sustainable competitiveadvantage. The focus of the study is to describe the competitive process accordingto the Delta Model developed by Hax and Wilde II, which proposes three strategicpositioning options. The study describes the process of competitive positioningthrough inter-organizational ties and customer bonding under a strategic marketingperspective. From a methodological point of view, a literature review wasdone focusing on two theoretical subjects: competitive positioning and strategicmarketing. Finally the results of an empiric research on a public relations companyare presented. The study´s contribution is providing empirical support forthe Delta Model.

  14. The impact of industry environment on early market entry decisions by B2B managers in the U.S. and Japan

    NARCIS (Netherlands)

    Calantone, R.J.; Benedetto, Di A.C.; Song, Michael

    2010-01-01

    Managers form simplified mental models to cope with market environment uncertainties and to process information. A critical decision is whether to enter a high-potential market early. Large innovation and development investments involved in this decision increase uncertainty. We examine the

  15. STUDY ON THE EFFECTIVENESS OF EMARKETING ON MICRO, SMALL AND MEDIUM ENTERPRISES (MSMES) IN B2B MARKET OF BANGALORE DISTRICT

    OpenAIRE

    Dr. Y. Nagaraju; Anil Kumar Kottani

    2018-01-01

    This paper on e-marketing effectiveness on Micro, Small and Medium Enterprises basically deals with the analysis through a study on the importance of e-marketing tools for MSMEs primarily focusing on level of e-marketing usage in MSMEs, its benefits or advantages as well as the factors influencing the use of e-marketing by MSMEs. Available material on the effectiveness or impact of using this powerful channel of e-marketing and its tools in the marketing activities of MSMEs have been studie...

  16. B2B collaboration method through trust values for e-supply chain integrator: a case study of Malaysian construction industry

    Science.gov (United States)

    Ab. Aziz, Norshakirah; Ahmad, Rohiza; Dhanapal Durai, Dominic

    2011-12-01

    Limited trust, cooperation and communication have been identified as some of the issues that hinder collaboration among business partners. These one also true in the acceptance of e-supply chain integrator among organizations that involve in the same industry. On top of that, the huge number of components in supply chain industry also makes it impossible to include entire supply chain components in the integrator. Hence, this study intends to propose a method for identifying "trusted" collaborators for inclusion into an e-supply chain integrator. For the purpose of constructing and validating the method, the Malaysian construction industry is chosen as the case study due to its size and importance to the economy. This paper puts forward the background of the research, some relevant literatures which lead to trust values elements formulation, data collection from Malaysian Construction Supply Chain and a glimpse of the proposed method for trusted partner selection. Future work is also presented to highlight the next step of this research.

  17. CONCEPTUALIZING THE CO-CREATION OF COMPETITIVE ADVANTAGE IN TECHNOLOGY-INTENSIVE B2B MARKETS: AGENT-BASED MODELING APPROACH

    OpenAIRE

    MARKUS A. JÄÄSKELÄINEN; SAMULI KORTELAINEN; JUHA J. HINKKANEN

    2013-01-01

    The importance and challenges of supplier–customer cooperation has been widely recognized in the academic literature but the dynamics of such relationship remain understudied. We do not yet fully understand how customer–supplier relationship should be pursued in order to co-create mutual competitive advantage. Our simulation results show that there are differences in absolute profitability and profit distribution between cooperation partners when moving from individual firm-level management t...

  18. A FRAMEWORK FOR B2C AND B2B E-COMMERCE ETHICS AND ITS EFFECT ON CUSTOMER SATISFACTION: A COMPARISON STUDY BETWEEN THE UK AND EGYPT

    OpenAIRE

    Agag, Gomaa

    2016-01-01

    Internet is fundamentally transforming the nature of the relationship that businesses have with consumers and the public. While e-commerce has witnessed extensive growth in recent years, consumers concerns regarding ethical issues surrounding online shopping also continue to increase. With increasing acceptance of the internet as a source for retail, ethical issues concerning internet usage have prompted serious concerns to consumers and created new challenges for practitioners. These growing...

  19. B2B-Marketing Strategy For the Swedish Museum Sector : A Case Study of a Finnish Software Start-up Company

    OpenAIRE

    Kaukotie, Lauri

    2017-01-01

    The main purpose of this case study is to develop a functional primary marketing plan for a Finnish start-up software company looking to penetrate the Swedish museum sector. The case company has no prior marketing plan or a designated marketing and sales person, and therefore it was important to develop a plan that can be implemented even with limited knowledge of marketing and sales. The implementation of the case study consisted of interviews with three employees within the Swedish muse...

  20. Digital electronics

    CERN Document Server

    Morris, John

    2013-01-01

    An essential companion to John C Morris's 'Analogue Electronics', this clear and accessible text is designed for electronics students, teachers and enthusiasts who already have a basic understanding of electronics, and who wish to develop their knowledge of digital techniques and applications. Employing a discovery-based approach, the author covers fundamental theory before going on to develop an appreciation of logic networks, integrated circuit applications and analogue-digital conversion. A section on digital fault finding and useful ic data sheets completes th

  1. Electronic diagrams

    CERN Document Server

    Colwell, Morris A

    1976-01-01

    Electronic Diagrams is a ready reference and general guide to systems and circuit planning and in the preparation of diagrams for both newcomers and the more experienced. This book presents guidelines and logical procedures that the reader can follow and then be equipped to tackle large complex diagrams by recognition of characteristic 'building blocks' or 'black boxes'. The goal is to break down many of the barriers that often seem to deter students and laymen in learning the art of electronics, especially when they take up electronics as a spare time occupation. This text is comprised of nin

  2. Polymer electronics

    CERN Document Server

    Geoghegan, Mark

    2013-01-01

    Polymer electronics is the science behind many important new developments in technology, such as the flexible electronic display (e-ink) and many new developments in transistor technology. Solar cells, light-emitting diodes, and transistors are all areas where plastic electronics is likely to, or is already having, a serious impact on our daily lives. With polymer transistors and light-emitting diodes now being commercialised, there is a clear need for a pedagogic text thatdiscusses the subject in a clear and concise fashion suitable for senior undergraduate and graduate students. The content

  3. Starting electronics

    CERN Document Server

    Brindley, Keith

    2005-01-01

    Starting Electronics is unrivalled as a highly practical introduction for hobbyists, students and technicians. Keith Brindley introduces readers to the functions of the main component types, their uses, and the basic principles of building and designing electronic circuits. Breadboard layouts make this very much a ready-to-run book for the experimenter; and the use of multimeter, but not oscilloscopes, puts this practical exploration of electronics within reach of every home enthusiast's pocket. The third edition has kept the simplicity and clarity of the original. New material

  4. Stretchable electronics

    CERN Document Server

    Someya, Takao

    2012-01-01

    With its comprehensive coverage this handbook and ready reference brings together some of the most outstanding scientists in the field to lay down the undisputed knowledge on how to make electronics stretchable.As such, it focuses on gathering and evaluating the materials, designs, models and technologies that enable the fabrication of fully elastic electronic devices which can sustain high strain. Furthermore, it provides a review of those specific applications that directly benefit from highly compliant electronics, including transistors, photonic devices and sensors. In addition to stre

  5. Electron optics

    CERN Document Server

    Grivet, Pierre; Bertein, F; Castaing, R; Gauzit, M; Septier, Albert L

    1972-01-01

    Electron Optics, Second English Edition, Part I: Optics is a 10-chapter book that begins by elucidating the fundamental features and basic techniques of electron optics, as well as the distribution of potential and field in electrostatic lenses. This book then explains the field distribution in magnetic lenses; the optical properties of electrostatic and magnetic lenses; and the similarities and differences between glass optics and electron optics. Subsequent chapters focus on lens defects; some electrostatic lenses and triode guns; and magnetic lens models. The strong focusing lenses and pris

  6. Electronic identity

    CERN Document Server

    de Andrade, Norberto Nuno Gomes; Argles, David

    2014-01-01

    With the increasing availability of electronic services, security and a reliable means by which identity is verified is essential.Written by Norberto Andrade the first chapter of this book provides an overview of the main legal and regulatory aspects regarding electronic identity in Europe and assesses the importance of electronic identity for administration (public), business (private) and, above all, citizens. It also highlights the role of eID as a key enabler of the economy.In the second chapter Lisha Chen-Wilson, David Argles, Michele Schiano di Zenise and Gary Wills discuss the user-cent

  7. Power Electronics

    DEFF Research Database (Denmark)

    Iov, Florin; Ciobotaru, Mihai; Blaabjerg, Frede

    2008-01-01

    is to change the electrical power production sources from the conventional, fossil (and short term) based energy sources to renewable energy resources. The other is to use high efficient power electronics in power generation, power transmission/distribution and end-user application. This paper discuss the most...... emerging renewable energy sources, wind energy, which by means of power electronics are changing from being a minor energy source to be acting as an important power source in the energy system. Power electronics is the enabling technology and the presentation will cover the development in wind turbine...... technology from kW to MW, discuss which power electronic solutions are most feasible and used today....

  8. Paper electronics.

    Science.gov (United States)

    Tobjörk, Daniel; Österbacka, Ronald

    2011-05-03

    Paper is ubiquitous in everyday life and a truly low-cost substrate. The use of paper substrates could be extended even further, if electronic applications would be applied next to or below the printed graphics. However, applying electronics on paper is challenging. The paper surface is not only very rough compared to plastics, but is also porous. While this is detrimental for most electronic devices manufactured directly onto paper substrates, there are also approaches that are compatible with the rough and absorptive paper surface. In this review, recent advances and possibilities of these approaches are evaluated and the limitations of paper electronics are discussed. Copyright © 2011 WILEY-VCH Verlag GmbH & Co. KGaA, Weinheim.

  9. Electron Microprobe

    Data.gov (United States)

    Federal Laboratory Consortium — The JEOL JXA-8600 is a conventional hairpin filament thermal emission electron microprobe that is more than 20 years old. It is capable of performing qualitative and...

  10. Electronic Aggression

    Centers for Disease Control (CDC) Podcasts

    Aggression is no longer limited to the school yard. New forms of electronic media, such as blogs, instant messaging, chat rooms, email, text messaging, and the internet are providing new arenas for youth violence to occur.

  11. Electron Emitters

    National Research Council Canada - National Science Library

    Tzeng, Yonhua

    2002-01-01

    When two carbon-nanotube coated electrodes are placed at a small distance from each other, electron emission from carbon nanotubes allows a DC or AC electrical current to flow between these two electrodes...

  12. Electronic plants

    Science.gov (United States)

    Stavrinidou, Eleni; Gabrielsson, Roger; Gomez, Eliot; Crispin, Xavier; Nilsson, Ove; Simon, Daniel T.; Berggren, Magnus

    2015-01-01

    The roots, stems, leaves, and vascular circuitry of higher plants are responsible for conveying the chemical signals that regulate growth and functions. From a certain perspective, these features are analogous to the contacts, interconnections, devices, and wires of discrete and integrated electronic circuits. Although many attempts have been made to augment plant function with electroactive materials, plants’ “circuitry” has never been directly merged with electronics. We report analog and digital organic electronic circuits and devices manufactured in living plants. The four key components of a circuit have been achieved using the xylem, leaves, veins, and signals of the plant as the template and integral part of the circuit elements and functions. With integrated and distributed electronics in plants, one can envisage a range of applications including precision recording and regulation of physiology, energy harvesting from photosynthesis, and alternatives to genetic modification for plant optimization. PMID:26702448

  13. Electronic Elections

    DEFF Research Database (Denmark)

    Schürmann, Carsten

    2009-01-01

    Electronic voting technology is a two edged sword. It comes with many risks but brings also many benefits. Instead of flat out rejecting the technology as uncontrollably dangerous, we advocate in this paper a different technological angle that renders electronic elections trustworthy beyond...... the usual levels of doubt. We exploit the trust that voters currently have into the democratic process and model our techniques around that observation accordingly. In particular, we propose a technique of trace emitting computations to record the individual steps of an electronic voting machine...... for a posteriori validation on an acceptably small trusted computing base. Our technology enables us to prove that an electronic elections preserves the voter’s intent, assuming that the voting machine and the trace verifier are independent....

  14. Normalización documental y colaboración electrónica: una visión

    Directory of Open Access Journals (Sweden)

    Eito Brun, Ricardo

    2007-03-01

    Full Text Available Different initiatives have been developed with the purpose ofstandardising the automation of business transactions through the Internet(referred to as B2B or business to business. These initiatives aim to designcommon processes and tools to make possible the global collaboration oforganisations in the Internet. But these initiatives do not require just tostandardise aspects related to physical communications protocols. Theirobjectives also include the standardisation of the electronic documents thatare exchanged in the execution of business processes like supply, distribution, invoicing, etc. Usually the term «framework» is used to refer to theseapproaches, to cover all the aspects related to business transactionstandardisation. Electronic documents support business transactions, andtheir structure, contents and integration in automated work processes hasalways been one of the areas subject of study and analysis. This contributiondescribe the evolution of e-collaboration frameworks and compares thefeatures previous initiatives like EDI (Electronic Data Interchange withframeworks specifically designed with the Internet in mind like ebXML,RosettaNet or UBL (Universal Business Language.

    La automatización de las transacciones comerciales entre empresasa través de Internet (B2B o Business to Business ha dado lugar a distintosesfuerzos en busca de la normalización en distintas áreas, y al diseñode infraestructuras que hacen posible la colaboración global en Internet.Estas infraestructuras no sólo exigen la presencia de una red de transmisiónfísica y la normalización de unos protocolos de comunicación seguros.Entre sus objetivos también se encuentra la normalización de los documentoselectrónicos que se utilizan en la ejecución de los procesos comerciales(suministro, distribución, facturación, etc. característicos de la colaboracióninterempresarial. Por lo tanto, resulta más apropiado hablar demarcos de colaboración y no s

  15. Electronic commerce

    OpenAIRE

    Zvolánková, Pavla

    2010-01-01

    The thesis deals with a description of electronic commerce from its beginning up to present situation in this area. It explains basic terms connected with electronic commerce and it summarizes the relevant legislation. Moreover it describes e-contracts and rights and duties of both contractual parties. The main view is the view of Internet retailer, which is reflected in the practical part focused on concrete problems of retailers.

  16. Printed Electronics

    Science.gov (United States)

    Wade, Jessica; Hollis, Joseph Razzell; Wood, Sebastian

    2018-04-01

    The combination of printing technology with manufacturing electronic devices enables a new paradigm of printable electronics, where 'smart' functionality can be readily incorporated into almost any product at low cost. Over recent decades, rapid progress has been made in this field, which is now emerging into the industrial andcommercial realm. However, successful development and commercialisation on a large scale presents some significant technical challenges. For fully-printable electronic systems, all the component parts must be deposited from solutions (inks), requiring the development of new inorganic, organic and hybrid materials.A variety of traditional printing techniques are being explored and adapted forprinting these new materials in ways that result in the best performing electronicdevices. Whilst printed electronics research has initially focused on traditional typesof electronic device such as light-emitting diodes, transistors, and photovoltaics, it is increasingly apparent that a much wider range of applications can be realised. The soft and stretchable nature of printable materials makes them perfect candidates forbioelectronics, resulting in a wealth of research looking at biocompatible printable inks and biosensors. Regardless of application, the properties of printed electronicmaterials depend on the chemical structures, processing conditions, device architecture,and operational conditions, the complex inter-relationships of which aredriving ongoing research. We focus on three particular 'hot topics', where attention is currently focused: novel materials, characterisation techniques, and device stability. With progress advancing very rapidly, printed electronics is expected to grow over the next decade into a key technology with an enormous economic and social impact.

  17. Molecular Electronics

    DEFF Research Database (Denmark)

    Jennum, Karsten Stein

    This thesis includes the synthesis and characterisation of organic compounds designed for molecular electronics. The synthesised organic molecules are mainly based on two motifs, the obigo(phenyleneethynylenes) (OPE)s and tetrathiafulvalene (TTF) as shown below. These two scaffolds (OPE and TTF......) are chemically merged together to form cruciform-like structures that are an essential part of the thesis. The cruciform molecules were subjected to molecular conductance measurements to explore their capability towards single-crystal field-effect transistors (Part 1), molecular wires, and single electron......, however, was obtained by a study of a single molecular transistor. The investigated OPE5-TTF compound was captured in a three-terminal experiment, whereby manipulation of the molecule’s electronic spin was possible in different charge states. Thus, we demonstrated how the cruciform molecules could...

  18. Electron tube

    Science.gov (United States)

    Suyama, Motohiro [Hamamatsu, JP; Fukasawa, Atsuhito [Hamamatsu, JP; Arisaka, Katsushi [Los Angeles, CA; Wang, Hanguo [North Hills, CA

    2011-12-20

    An electron tube of the present invention includes: a vacuum vessel including a face plate portion made of synthetic silica and having a surface on which a photoelectric surface is provided, a stem portion arranged facing the photoelectric surface and made of synthetic silica, and a side tube portion having one end connected to the face plate portion and the other end connected to the stem portion and made of synthetic silica; a projection portion arranged in the vacuum vessel, extending from the stem portion toward the photoelectric surface, and made of synthetic silica; and an electron detector arranged on the projection portion, for detecting electrons from the photoelectric surface, and made of silicon.

  19. Spin electronics

    CERN Document Server

    Buhrman, Robert; Daughton, James; Molnár, Stephan; Roukes, Michael

    2004-01-01

    This report is a comparative review of spin electronics ("spintronics") research and development activities in the United States, Japan, and Western Europe conducted by a panel of leading U.S. experts in the field. It covers materials, fabrication and characterization of magnetic nanostructures, magnetism and spin control in magnetic nanostructures, magneto-optical properties of semiconductors, and magnetoelectronics and devices. The panel's conclusions are based on a literature review and a series of site visits to leading spin electronics research centers in Japan and Western Europe. The panel found that Japan is clearly the world leader in new material synthesis and characterization; it is also a leader in magneto-optical properties of semiconductor devices. Europe is strong in theory pertaining to spin electronics, including injection device structures such as tunneling devices, and band structure predictions of materials properties, and in development of magnetic semiconductors and semiconductor heterost...

  20. Electronic Commerce

    Energy Technology Data Exchange (ETDEWEB)

    Laird, N. [NRG Information Services Inc., Calgary, AB (Canada)

    1995-11-01

    The concept of electronic commerce in the gas industry was discussed. It was defined as the integration of communication technology, advanced information processing capability and business standards, to improve effectiveness of the business process. Examples of electronic data interchange from the automotive, airline, and banking industry were given. The objective of using this technology in the gas industry was described as the provision of one electronic facility to make seamless contractual and operational arrangements for moving natural gas across participating pipelines. The benefit of seamless integration - one readily available standard system used by several companies - was highlighted. A list of value-added services such as the free movement of bulletins, directories, nominations,and other documents was provided.

  1. Electron accelerator

    International Nuclear Information System (INIS)

    Abramyan.

    1981-01-01

    The USSR produces an electron accelerator family of a simple design powered straight from the mains. The specifications are given of accelerators ELITA-400, ELITA-3, ELT-2, TEUS-3 and RIUS-5 with maximum electron energies of 0.3 to 5 MeV, a mean power of 10 to 70 kW operating in both the pulsed and the continuous (TEUS-3) modes. Pulsed accelerators ELITA-400 and ELITA-3 and RIUS-5 in which TESLA resonance transformers are used are characterized by their compact size. (Ha)

  2. Electronic cigarette

    OpenAIRE

    Wang, Tao

    2016-01-01

    As we know E-cigarette is becoming increasingly popular all over the world. It is a new product that the most of smoking people would like to buy and use. However, we are not realizing advantages and disadvantages of e-cigarette clearly. My objective was to research the development of electronic cigarette whether it is under control or a good way of marketing. The thesis has two main parts. They include answers to questions what is electronic cigarette and how to manage the whole industry...

  3. Hey, big spender

    Energy Technology Data Exchange (ETDEWEB)

    Cope, G.

    2000-04-01

    Business to business electronic commerce is looming large in the future of the oil industry. It is estimated that by adopting e-commerce the industry could achieve bottom line savings of between $1.8 to $ 3.4 billion a year on annual gross revenues in excess of $ 30 billion. At present there are several teething problems to overcome such as inter-operability standards, which are at least two or three years away. Tying in electronically with specific suppliers is also an expensive proposition, although the big benefits are in fact in doing business with the same suppliers on a continuing basis. Despite these problems, 14 of the world's largest energy and petrochemical companies joined forces in mid-April to create a single Internet procurement marketplace for the industry's complex supply chain. The exchange was designed by B2B (business-to-business) software provider, Commerce One Inc., ; it will leverage the buying clout of these industry giants (BP Amoco, Royal Dutch Shell Group, Conoco, Occidental Petroleum, Phillips Petroleum, Unocal Corporation and Statoil among them), currently about $ 125 billion on procurement per year; they hope to save between 5 to 30 per cent depending on the product and the region involved. Other similar schemes such as Chevron and partners' Petrocosm Marketplace, Network Oil, a Houston-based Internet portal aimed at smaller petroleum companies, are also doing business in the $ 10 billion per annum range. e-Energy, a cooperative project between IBM Ericson and Telus Advertising is another neutral, virtual marketplace targeted at the oil and gas sector. PetroTRAX, a Calgary-based website plans to take online procurement and auction sales a big step forward by establishing a portal to handle any oil company's asset management needs. There are also a number of websites targeting specific needs: IndigoPool.com (acquisitions and divestitures) and WellBid.com (products related to upstream oil and gas operators) are just

  4. Hey, big spender

    International Nuclear Information System (INIS)

    Cope, G.

    2000-01-01

    Business to business electronic commerce is looming large in the future of the oil industry. It is estimated that by adopting e-commerce the industry could achieve bottom line savings of between $1.8 to $ 3.4 billion a year on annual gross revenues in excess of $ 30 billion. At present there are several teething problems to overcome such as inter-operability standards, which are at least two or three years away. Tying in electronically with specific suppliers is also an expensive proposition, although the big benefits are in fact in doing business with the same suppliers on a continuing basis. Despite these problems, 14 of the world's largest energy and petrochemical companies joined forces in mid-April to create a single Internet procurement marketplace for the industry's complex supply chain. The exchange was designed by B2B (business-to-business) software provider, Commerce One Inc., ; it will leverage the buying clout of these industry giants (BP Amoco, Royal Dutch Shell Group, Conoco, Occidental Petroleum, Phillips Petroleum, Unocal Corporation and Statoil among them), currently about $ 125 billion on procurement per year; they hope to save between 5 to 30 per cent depending on the product and the region involved. Other similar schemes such as Chevron and partners' Petrocosm Marketplace, Network Oil, a Houston-based Internet portal aimed at smaller petroleum companies, are also doing business in the $ 10 billion per annum range. e-Energy, a cooperative project between IBM Ericson and Telus Advertising is another neutral, virtual marketplace targeted at the oil and gas sector. PetroTRAX, a Calgary-based website plans to take online procurement and auction sales a big step forward by establishing a portal to handle any oil company's asset management needs. There are also a number of websites targeting specific needs: IndigoPool.com (acquisitions and divestitures) and WellBid.com (products related to upstream oil and gas operators) are just two examples. All in

  5. Electronic School.

    Science.gov (United States)

    Executive Educator, 1994

    1994-01-01

    This issue of "The Electronic School" features a special forum on computer networking. Articles specifically focus on network operating systems, cabling requirements, and network architecture. Tom Wall argues that virtual reality is not yet ready for classroom use. B.J. Novitsky profiles two high schools experimenting with CD-ROM…

  6. Electronic Government

    DEFF Research Database (Denmark)

    Wimmer, Maria A.; Traunmüller, Roland; Grönlund, Åke

    This book constitutes the refereed proceedings of the 4th International Conference on Electronic Government, EGOV 2005, held in Copenhagen, Denmark, in August 2005. The 30 revised papers presented were carefully reviewed and selected from numerous submissions, and assess the state-of-the-art in e-government/e-governance...

  7. Electronics department

    International Nuclear Information System (INIS)

    1979-01-01

    This report summarizes the activities in 1978 of some of the groups within the Electronics Department. The work covered includes plant protection and operator studies, reliability techniques, application of nuclear techniques to mineral exploration, applied laser physics, computing and, lastly, research instrumentation. (author)

  8. Power electronics

    Indian Academy of Sciences (India)

    Kishore Chatterjee

    This special issue of Sadhana is a compilation of papers selected from those presented at the 7th National Power. Electronics Conference (NPEC), held at the Indian Institute of Technology, Bombay, on 21–23 December 2015. From among the papers presented in NPEC-2017, selected papers were peer-reviewed for ...

  9. Electron linacs

    Energy Technology Data Exchange (ETDEWEB)

    Loew, G A; Schriber, S O [ed.

    1976-11-01

    A study was made of the present status of the thousand or so electron linacs in the world, and future trends in the field. These machines were classified according to their use: medical, industrial, and nuclear physics. In the medical category, two types of electron linacs are discussed: the conventional ones which are used for x-ray and electron therapy, and those which may in the future be used for negative pion therapy. Industrial machines discussed include linacs for radiographic and other specialized applications. In the nuclear physics category, the status of conventional low- and medium-energy as well as high duty cycle linacs is reviewed. The question of how one might obtain a c-w, 1 GeV, 100..mu..A electron linac is raised, and various options using recirculation and stretchers are examined. In this connection, the status of rf superconductivity is summarized. A review is given of linacs for injectors into synchrotrons and e/sup +-/ storage rings, and recent work done to upgrade the only multi-GeV linac, namely SLAC, is described.

  10. Greening Electronics

    DEFF Research Database (Denmark)

    Pizzol, Massimo; Søes Kokborg, Morten; Thomsen, Marianne

    Based on a literature review with focus on hazardous substances in waste electric and electronic equipment (WEEE) and numbers from a Danish treatment facility a flow analysis for specific substances has been conducted. Further, the accessible knowledge on human and environmental effects due...

  11. Electronic seal

    International Nuclear Information System (INIS)

    Musyck, E.

    1981-01-01

    An electronic seal is presented for a volume such as container for fissile materials. The seal encloses a lock for barring the space as well as a device for the detection and the recording of the intervention of the lock. (AF)

  12. Nuclear electronics

    International Nuclear Information System (INIS)

    Friese, T.

    1981-09-01

    A short survey is given on nuclear radiation detectors and nuclear electronics. It is written for newcomers and those, who are not very familiar with this technique. Some additional information is given on typical failures in nuclear measurement systems. (orig.) [de

  13. Electron linacs

    International Nuclear Information System (INIS)

    Loew, G.A.

    1976-01-01

    To study the present status of the thousand or so electron linacs in the world, and future trends in the field, we have classified these machines according to their use: medical, industrial, and nuclear physics. In the medical category, two types of electron linacs are discussed: the conventional ones which are used for X-ray and electron therapy, and those which may in the future be used for negative pion therapy. The section on industrial machines includes linacs for radiographic and other specialized applications. In the nuclear physics category, the status of conventional low- and medium-energy as well as high duty cycle linacs is reviewed. The question of how one might obtain a C.W., 1 GeV, 100 μA electron linac is raised and various options using recirculation and stretchers are examined. In this connection, the status of RF superconductivity is summarized. Following, there is a review of linacs for injectors into synchrotrons and e +- storage rings. The paper ends with a description of recent work done to upgrade the only multi-GeV linac, namely SLAC. (author)

  14. Crystallographic and Electronic Structure of the Sr3Sb2CoO9 Triple Perovskite

    International Nuclear Information System (INIS)

    González, W; Téllez, D A Landínez; Roa-Rojas, J; Cardona, R

    2014-01-01

    Compounds The perovskites are materials with physical and chemical characteristics that make them optimal for application in the technological and scientist. When the ideal formula of perovskite ABO 3 is modified by introducing a special structural arrangement can get to get triple perovskites, which correspond to the formula A 3 B 2 B'O 9 . In this work we report the synthesis process and the study of electronic structure and crystal Sr 3 Sb 2 CoO 9 new triple perovskite. From the experiments of X-ray Diffraction and the application of the Rietveld refinement method was revealed that the system crystallizes in a perovskite structure with a characteristic triple given by the space group Immm (#71) and lattice parameters a=9.791(9) Å, b=5.656(7) Å and c=16.957(8) Å. Ab initio calculations of density of states (DOS) and electronic structure were carried out for this perovskite-like system by using the Quantum EXPRESSO code. The exchange-correlation potential was treated using the Generalized Gradient Approximation (GGA). All calculations were carried-out using spin polarization.

  15. Customer satisfaction as a mediator between causes (trust and communication) and the outcome (customer loyalty) in business-to-business relationship marketing in the South African cement manufacturing industry

    OpenAIRE

    Phineas Mbango; Maxwell A. Phiri

    2015-01-01

    Customer loyalty has become more relevant in the cement industry since the unbundling of the cartel system in 1994, the entrance of new competitors into the market and the effect of globalization. This study’s literature review reveals that there is limited published research in the Cement Industry, particularly in South Africa, which deals with customer loyalty management. The major objective of the study was to test satisfaction as a mediator between causes and outcome, the causes being tru...

  16. Mensuração da qualidade de serviços através da escala servqual : sua operacionalização no setor de serviços bancários business-to-business

    OpenAIRE

    David Martin Johnston

    1995-01-01

    O crescimento do setor de serviços verificado na economia de diversos países, aliado ao incremento de concorrência global e local, vem despertando o interesse das empresas para a qualidade de serviço como uma importante vantagem competitiva. Todavia, as empresas prestadoras de serviços têm enfrentado dificuldades na conceitualização e operacionalização da qualidade de serviços. A conceitualização resulta da definição de dois termos abstratos: qualidade e serviço. A operacionalização, por sua ...

  17. Spectroscopie du Furanne et du Thiophene Par Diffusion Inelastique D'electrons

    Science.gov (United States)

    Lotfi, Said

    Nous avons etudie les molecules de furanne ( rm C_4H_4O) et de thiophene (rm C_4H_4O) au moyen de la spectroscopie de diffusion inelastique d'electrons. Pour (rm C_4H_4O), les spectres realises dans differentes conditions d'energie d'impact et d'angle de diffusion contiennent des singularites ou des families de pics correspondant a: (1) des vibrations de l'etat fondamental dans le domaine 0-0.5 eV, (2) des etats triplets ^3 B_1 et ^3 A_1 qui dominent la region 3-5.5 eV, (3) des etats de valences, entre 5 et 10 eV, dont certains son accompagnes de progressions vibrationnelles, soit ~ A _1B_2, ~ B ^1A_1 et ~ C ^1A_1, (4) toujours entre 5 et 10 eV, deux series de Ryhdberg (rm 1a_2to nda_2 et rm 1a_2to npb_2) qui convergent vers la premiere limite d'ionisation de la molecule, avec une progression vibrationnelle associee au mdoe nu_4 pour la seconde, et une troisieme serie (rm 2b_1to nsa_1 ) convergent vers la seconde limite d'ionisation accompagnee de la progression de mode nu _1. Pour rm C_4H_4S, nos spectres presentent les memes etats de vibration et les memes etats triplets que pour rm C_4H _4O. Nous avons releve egalement, dans la region de 5 a 10 eV, des etats de valence ~ A ^1A_1 (ou ~ A ^1B_2), ~ B ^1A_1 (ou ~ B ^1B _2) et ~ C ^1A_1 (ou ~ C ^1B_2). Pour la premiere fois, par la spectroscopie de diffusion inelastique d'electrons, de nombreux pics ont ete identifies et attribues, dans le cadre de ce travail. Il s'agit, notamment, des etats de vibration de l'etat electronique fondamental de ces molecules et egalement de certains etats de Rydberg dans le cas du furanne.

  18. Electronic Nose and Electronic Tongue

    Science.gov (United States)

    Bhattacharyya, Nabarun; Bandhopadhyay, Rajib

    Human beings have five senses, namely, vision, hearing, touch, smell and taste. The sensors for vision, hearing and touch have been developed for several years. The need for sensors capable of mimicking the senses of smell and taste have been felt only recently in food industry, environmental monitoring and several industrial applications. In the ever-widening horizon of frontier research in the field of electronics and advanced computing, emergence of electronic nose (E-Nose) and electronic tongue (E-Tongue) have been drawing attention of scientists and technologists for more than a decade. By intelligent integration of multitudes of technologies like chemometrics, microelectronics and advanced soft computing, human olfaction has been successfully mimicked by such new techniques called machine olfaction (Pearce et al. 2002). But the very essence of such research and development efforts has centered on development of customized electronic nose and electronic tongue solutions specific to individual applications. In fact, research trends as of date clearly points to the fact that a machine olfaction system as versatile, universal and broadband as human nose and human tongue may not be feasible in the decades to come. But application specific solutions may definitely be demonstrated and commercialized by modulation in sensor design and fine-tuning the soft computing solutions. This chapter deals with theory, developments of E-Nose and E-Tongue technology and their applications. Also a succinct account of future trends of R&D efforts in this field with an objective of establishing co-relation between machine olfaction and human perception has been included.

  19. Electronics Industry

    Science.gov (United States)

    2007-01-01

    countries in developing market nations in Asia (such as Korea, Taiwan, Singapore, Malaysia , China and Vietnam). The competition for the knowledge, economic...Intel, Infineon Technologies, STMicroelectronics, Samsung Electronics, Texas Instruments, AMD Spansion, Philips Semiconductor, Freescale... Samsung ($19.7B), #5 Toshiba ($9.8B), #6 TSMC ($9.7B), #7 Hynix ($8.0B) and #8 Renesas ($7.9B) (McGrath, 2007, p. 3). Samsung , headquartered in

  20. Electronic banking

    OpenAIRE

    Gradišnik, Monika

    2017-01-01

    The development of information and communication technology is one of the most important reasons for the incredibly fast changes in business. Electronic commerce is spreading unstoppably in the operations of companies. The creation of new models, such as online banking, online shopping and the like, has sped up the development of the World Wide Web. Owing to the rapid progress of the World Wide Web and technologies for secure business operations, we can barely imagine life today without e...

  1. Electronic Aggression

    Centers for Disease Control (CDC) Podcasts

    2007-11-20

    Aggression is no longer limited to the school yard. New forms of electronic media, such as blogs, instant messaging, chat rooms, email, text messaging, and the internet are providing new arenas for youth violence to occur.  Created: 11/20/2007 by National Center for Injury Prevention and Control, Division of Violence Prevention.   Date Released: 11/28/2007.

  2. ELECTRON GUN

    Science.gov (United States)

    Christofilos, N.C.; Ehlers, K.W.

    1960-04-01

    A pulsed electron gun capable of delivering pulses at voltages of the order of 1 mv and currents of the order of 100 amperes is described. The principal novelty resides in a transformer construction which is disposed in the same vacuum housing as the electron source and accelerating electrode structure of the gun to supply the accelerating potential thereto. The transformer is provided by a plurality of magnetic cores disposed in circumferentially spaced relation and having a plurality of primary windings each inductively coupled to a different one of the cores, and a helical secondary winding which is disposed coaxially of the cores and passes therethrough in circumferential succession. Additional novelty resides in the disposition of the electron source cathode filament input leads interiorly of the transformer secondary winding which is hollow, as well as in the employment of a half-wave filament supply which is synchronously operated with the transformer supply such that the transformer is pulsed during the zero current portions of the half-wave cycle.

  3. Electronic sputtering

    International Nuclear Information System (INIS)

    Johnson, R.E.

    1989-01-01

    Electronic sputtering covers a range of phenomena from electron and photon stimulated desorption from multilayers to fast heavy ion-induced desorption (sputtering) of biomolecules. In this talk the author attempted. Therefore, to connect the detailed studies of argon ejection from solid argon by MeV ions and keV electrons to the sputtering of low temperatures molecular ices by MeV ions then to biomolecule ejection from organic solids. These are related via changing (dE/dx) e , molecular size, and transport processes occurring in materials. In this regard three distinct regions of (dE/dx) e have been identified. Since the talk this picture has been made explicit using a simple spike model for individual impulsive events in which spike interactions are combined linearly. Since that time also the molecular dynamics programs (at Virginia and Uppsala) have quantified both single atom and dimer processes in solid Ar and the momentum transport in large biomolecule sputtering. 5 refs

  4. Detectors - Electronics

    International Nuclear Information System (INIS)

    Bregeault, J.; Gabriel, J.L.; Hierle, G.; Lebotlan, P.; Leconte, A.; Lelandais, J.; Mosrin, P.; Munsch, P.; Saur, H.; Tillier, J.

    1998-01-01

    The reports presents the main results obtained in the fields of radiation detectors and associated electronics. In the domain of X-ray gas detectors for the keV range efforts were undertaken to rise the detector efficiency. Multiple gap parallel plate chambers of different types as well as different types of X → e - converters were tested to improve the efficiency (values of 2.4% at 60 KeV were reached). In the field of scintillators a study of new crystals has been carried out (among which Lutetium orthosilicate). CdTe diode strips for obtaining X-ray imaging were studied. The complete study of a linear array of 8 CdTe pixels has been performed and certified. The results are encouraging and point to this method as a satisfying solution. Also, a large dimension programmable chamber was used to study the influence of temperature on the inorganic scintillators in an interval from -40 deg. C to +150 deg. C. Temperature effects on other detectors and electronic circuits were also investigated. In the report mentioned is also the work carried out for the realization of the DEMON neutron multidetector. For neutron halo experiments different large area Si detectors associated with solid and gas position detectors were realized. In the frame of a contract with COGEMA a systematic study of Li doped glasses was undertaken aiming at replacing with a neutron probe the 3 He counters presently utilized in pollution monitoring. An industrial prototype has been realised. Other studies were related to integrated analog chains, materials for Cherenkov detectors, scintillation probes for experiments on fundamental processes, gas position sensitive detectors, etc. In the field of associated electronics there are mentioned the works related to the multidetector INDRA, data acquisition, software gamma spectrometry, automatic gas pressure regulation in detectors, etc

  5. Electronic materials

    CERN Document Server

    Kwok, H L

    2010-01-01

    The electronic properties of solids have become of increasing importance in the age of information technology. The study of solids and materials, while having originated from the disciplines of physics and chemistry, has evolved independently over the past few decades. The classical treatment of solid-state physics, which emphasized classifications, theories and fundamental physical principles, is no longer able to bridge the gap between materials advances and applications. In particular, the more recent developments in device physics and technology have not necessarily been driven by new conc

  6. Electronic wastes

    Science.gov (United States)

    Regel-Rosocka, Magdalena

    2018-03-01

    E-waste amount is growing at about 4% annually, and has become the fastest growing waste stream in the industrialized world. Over 50 million tons of e-waste are produced globally each year, and some of them end up in landfills causing danger of toxic chemicals leakage over time. E-waste is also sent to developing countries where informal processing of waste electrical and electronic equipment (WEEE) causes serious health and pollution problems. A huge interest in recovery of valuable metals from WEEE is clearly visible in a great number of scientific, popular scientific publications or government and industrial reports.

  7. Electron gun

    International Nuclear Information System (INIS)

    Chen, H.-Y.; Hughes, R.H.

    1979-01-01

    The invention described relates to cathode ray tubes, and particularly to color picture tubes of the type useful in home television receivers and therefore to electron guns. The invention is especially applicable to self-converging tube-yoke combinations with shadow mask tubes of the type having plural-beam in-line guns disposed in a horizontal plane, an apertured mask with vertically oriented slit-shaped apertures, and a screen with vertically oriented phosphor stripes. The invention is not, however, limited to use in such tubes and may in fact be used, e.g., in dot-type shadow mask tubes and index-type tubes. (Auth.)

  8. Bolometer electronics

    International Nuclear Information System (INIS)

    Groenig, D.E.

    1981-01-01

    High quality is required to the electronic which works with bolometer made of metal for measuring the radiation power in plasmaphysical experiments. If the bandwidth is to be 1 kHz, and the time constant of the bolometer is about 160 ms by high overall gain the critical parameters are the noise of the amplifier, pick up to the system, stability and decoupling of common mode signals. The high overall gain is necessary to be able to measure lowest radiation power. The design made is a good approach to the desired property. (orig.) [de

  9. Basic electronics

    CERN Document Server

    Tayal, DC

    2010-01-01

    The second edition of this book incorporates the comments and suggestions of my friends and students who have critically studied the first edition. In this edition the changes and additions have been made and subject matter has been rearranged at some places. The purpose of this text is to provide a comprehensive and up-to-date study of the principles of operation of solid state devices, their basic circuits and application of these circuits to various electronic systems, so that it can serve as a standard text not only for universities and colleges but also for technical institutes. This book

  10. Nuclear electronics

    International Nuclear Information System (INIS)

    Lucero B, E.

    1989-01-01

    The rapid technical development of Colombia over the past years, resulted among others, a considerable increase in the number of measuring instrumentation and testing laboratories, scientific research and metrology centers, in industry, agriculture, public health, education on the nuclear field, etc. IAN is a well organized institution with qualified management, trained staff and reasonably equipped laboratories to carry out tasks as: Metrology, standardization, quality control and maintenance and repair of nuclear instruments. The government of Colombia has adopted a policy to establish and operate through the country maintenance and repair facilities for nuclear instrumentation. This policy is reflected in the organization of electronic laboratories in Bogota-IAN

  11. The Added Value of Facilities Management: Concepts, Findings and Perspectives

    DEFF Research Database (Denmark)

    expertise, the involvement in the process leading to this the book including a number of workshops, and a literature review of the development of their disciplinary fields: Facilities Management (FM), Corporate Real Estate Management (CREM) and Business to Business (B2B) Marketing. Findings: The difference...... by their particular theories and conceptual analyses, data, tools, and best practices, with a focus on respectively costs and benefits of facilities and services, alignment of corporate and public real estate to organizational objectives and organisational performance, and relationship management in market...

  12. Internet: An Overview of Key Technology Policy Issues Affecting Its Use and Growth

    Science.gov (United States)

    2004-12-29

    Alliance OSS Open Source Software SSA Social Security Administration SSN Social Security Number TLD Top Level Domain UCE Unsolicited Commercial E-mail... Alliance General Types of Internet Services B2B Business-to-Business B2G Business-to-Government G2B Government-to-Business G2C Government-to-Citizen G2G...response. Such software is called “adware.” Software CRS-7 programs that include spyware can be sold or provided for free, on a disk (or other media ) or

  13. Shaping Industry Interaction Through Secure Information Sharing: Part III: Putting Theory Into Practice

    Science.gov (United States)

    2008-06-01

    of Defence, and seven of the world’s larg- est aerospace and defense (A&D) companies . These parties have come together to address one problem: how to...partner would then be responsible for verifying when employees exit the program or leave the company for whatever reason, and Boeing would not have to...uses business-to-business, or B2B , encryption to exchange encrypted and digitally signed e-mail. This provides en- crypted e-mail on a user-to-user

  14. E-Business Models In The Travel Industry

    OpenAIRE

    Alford, Philip

    2000-01-01

    Drawing on recently published data, this report examines some of the trends in travel e-commerce. Using a case study approach, the author examines in detail some of the e-business models impacting on the travel industry both in the Business-to-Business (B2B) and Business-to-Consumer (B2C) markets. Although B2C leisure transactions currently account for just 1% of the value of global travel, there is real potential for future growth. However to be successful both new entrants and existing play...

  15. The concept of added value of FM

    DEFF Research Database (Denmark)

    Jensen, Per Anker; van der Voordt, Theo; Coenen, Christian

    2012-01-01

    Management (CREM) and Business to Business Marketing (B2B Marketing). Findings: The research shows different definitions and focus points, dependent on the academic field and the area of application. The different research perspectives explored a holistic view on the added value of FM by the integration...... of an external market based view (with a focus on the aimed output) and the internal resource based view (with a focus on the input from FM and real estate). Good relationship management and building on trust shows to be equally important as delivering the agreed services. Practical implications: A clear...

  16. Practical electronics handbook

    CERN Document Server

    Sinclair, Ian R

    2013-01-01

    Practical Electronics Handbook, Third Edition provides the frequently used and highly applicable principles of electronics and electronic circuits.The book contains relevant information in electronics. The topics discussed in the text include passive and active discrete components; linear and digital I.C.s; microprocessors and microprocessor systems; digital-analogue conversions; computer aids in electronics design; and electronic hardware components.Electronic circuit constructors, service engineers, electronic design engineers, and anyone with an interest in electronics will find the book ve

  17. Electron foreshock

    International Nuclear Information System (INIS)

    Klimas, A.J.

    1985-01-01

    ISEE particle and wave data are noted to furnish substantial support for the basic features of the velocity dispersed model at the foreshock boundary that was proposed by Filbert and Kellogg (1979). Among many remaining discrepancies between this model and observation, it is noted that unstable reduced velocity distributions have been discovered behind the thin boundary proposed by the model, and that these are at suprathermal energies lying far below those explainable in terms of an oscillating, two-stream instability. Although the long-theorized unstable beam of electrons has been found in the foreshock, there is still no ready explanation of the means by which it could have gotten there. 16 references

  18. Sustainable Management of Electronics

    Science.gov (United States)

    To provide information on EPAs strategy for electronics stewardship, certified electronics recyclers and the Challenge; as well as where to donate unwanted electronics, how to calculate benefits, and what's going on with electronics mgmt in their states.

  19. Advanced electron beam techniques

    International Nuclear Information System (INIS)

    Hirotsu, Yoshihiko; Yoshida, Yoichi

    2007-01-01

    After 100 years from the time of discovery of electron, we now have many applications of electron beam in science and technology. In this report, we review two important applications of electron beam: electron microscopy and pulsed-electron beam. Advanced electron microscopy techniques to investigate atomic and electronic structures, and pulsed-electron beam for investigating time-resolved structural change are described. (author)

  20. EDITORIAL: Synaptic electronics Synaptic electronics

    Science.gov (United States)

    Demming, Anna; Gimzewski, James K.; Vuillaume, Dominique

    2013-09-01

    Conventional computers excel in logic and accurate scientific calculations but make hard work of open ended problems that human brains handle easily. Even von Neumann—the mathematician and polymath who first developed the programming architecture that forms the basis of today's computers—was already looking to the brain for future developments before his death in 1957 [1]. Neuromorphic computing uses approaches that better mimic the working of the human brain. Recent developments in nanotechnology are now providing structures with very accommodating properties for neuromorphic approaches. This special issue, with guest editors James K Gimzewski and Dominique Vuillaume, is devoted to research at the serendipitous interface between the two disciplines. 'Synaptic electronics', looks at artificial devices with connections that demonstrate behaviour similar to synapses in the nervous system allowing a new and more powerful approach to computing. Synapses and connecting neurons respond differently to incident signals depending on the history of signals previously experienced, ultimately leading to short term and long term memory behaviour. The basic characteristics of a synapse can be replicated with around ten simple transistors. However with the human brain having around 1011 neurons and 1015 synapses, artificial neurons and synapses from basic transistors are unlikely to accommodate the scalability required. The discovery of nanoscale elements that function as 'memristors' has provided a key tool for the implementation of synaptic connections [2]. Leon Chua first developed the concept of the 'The memristor—the missing circuit element' in 1971 [3]. In this special issue he presents a tutorial describing how memristor research has fed into our understanding of synaptic behaviour and how they can be applied in information processing [4]. He also describes, 'The new principle of local activity, which uncovers a minuscule life-enabling "Goldilocks zone", dubbed the

  1. From EDI to Internet Commerce: The BHP Steel Experience.

    Science.gov (United States)

    Chan, Caroline; Swatman, Paula M. C.

    2000-01-01

    Discusses the issue of business-to-business electronic commerce implementation and the factors affecting it. Discusses electronic data interchange technology, describes the results of a case study of BHP Steel (Australia), and considers paradigm shifts in implementation issues related to electronic commerce that occur over time. (Author/LRW)

  2. Carbon Nanotube Electron Gun

    Science.gov (United States)

    Nguyen, Cattien V. (Inventor); Ribaya, Bryan P. (Inventor)

    2013-01-01

    An electron gun, an electron source for an electron gun, an extractor for an electron gun, and a respective method for producing the electron gun, the electron source and the extractor are disclosed. Embodiments provide an electron source utilizing a carbon nanotube (CNT) bonded to a substrate for increased stability, reliability, and durability. An extractor with an aperture in a conductive material is used to extract electrons from the electron source, where the aperture may substantially align with the CNT of the electron source when the extractor and electron source are mated to form the electron gun. The electron source and extractor may have alignment features for aligning the electron source and the extractor, thereby bringing the aperture and CNT into substantial alignment when assembled. The alignment features may provide and maintain this alignment during operation to improve the field emission characteristics and overall system stability of the electron gun.

  3. Back to basics with e-business

    Energy Technology Data Exchange (ETDEWEB)

    Thomas, V.

    2001-07-01

    This article gives examples of the opportunities for traditional power companies offered by e-business in the areas of procurement, collaboration, supply chain management, cataloguing, and auctions. BP's interest in e-business-to-customer (B2C) and e-business-to-business (B2B), the anticipated increase in buying and selling over the web, and increased efficiency for businesses using e-business are discussed. The dramatic increase predicted for the US in online energy trading in a report published by Forrester Research of Cambridge Massachusetts, the development of a collaborative arrangement between 13 leading energy trading firms, and the struggle to gain on-line momentum are considered, along with the PA Consulting Group's criticism of the energy sector for not exploiting fully the potential of e-business and for concentrating on B2C where the gains lie in B2B and business-to-workforce areas.

  4. ONLINE PROCUREMENT IN SME`s

    Directory of Open Access Journals (Sweden)

    Daniela ICHIM

    2017-12-01

    Full Text Available E-Marketplaces are new business places for buying, selling products and services in many industries to support customers. The emergence of business-to-business (B2B in the online environment has opened up opportunities for effective online transactions between businesses. Research in this area is not enough to offer only fragmented perspectives in this area. Therefore, the targeted research problem was designed to investigate how business performance of online B2B purchases can be analyzed. The proposed study focuses on the online procurement in. Specifically, they try to answer questions such as: Does site, product, and vendor characteristics affect the online procurement in? Does online buying experience influence online procurement by? Participants are that use the Internet to procure products or services. Study respondents were SME managers who believe that online procurement will save time, money and effort, reducing costs.

  5. Implementing a Rule-Based Contract Compliance Checker

    Science.gov (United States)

    Strano, Massimo; Molina-Jimenez, Carlos; Shrivastava, Santosh

    The paper describes the design and implementation of an independent, third party contract monitoring service called Contract Compliance Checker (CCC). The CCC is provided with the specification of the contract in force, and is capable of observing and logging the relevant business-to-business (B2B) interaction events, in order to determine whether the actions of the business partners are consistent with the contract. A contract specification language called EROP (for Events, Rights, Obligations and Prohibitions) for the CCC has been developed based on business rules, that provides constructs to specify what rights, obligation and prohibitions become active and inactive after the occurrence of events related to the execution of business operations. The system has been designed to work with B2B industry standards such as ebXML and RosettaNet.

  6. Back to basics with e-business

    International Nuclear Information System (INIS)

    Thomas, V.

    2001-01-01

    This article gives examples of the opportunities for traditional power companies offered by e-business in the areas of procurement, collaboration, supply chain management, cataloguing, and auctions. BP's interest in e-business-to-customer (B2C) and e-business-to-business (B2B), the anticipated increase in buying and selling over the web, and increased efficiency for businesses using e-business are discussed. The dramatic increase predicted for the US in online energy trading in a report published by Forrester Research of Cambridge Massachusetts, the development of a collaborative arrangement between 13 leading energy trading firms, and the struggle to gain on-line momentum are considered, along with the PA Consulting Group's criticism of the energy sector for not exploiting fully the potential of e-business and for concentrating on B2C where the gains lie in B2B and business-to-workforce areas

  7. How can Facilities Management Add Value to Organisations as well as to Society

    DEFF Research Database (Denmark)

    Jensen, Per Anker; Sarasoja, Anna-Liisa; van der Voordt, Theo

    2013-01-01

    The purpose of this paper is to present lessons learnt from a 3 year collaborative research project on the added value of Facilities Management (FM) involving institutions in five European countries. The starting point was the so-called FM Value Map developed earlier by the leader of the research...... group. The project applied three basic theoretical perspectives: FM, Corporate Real Estate Management (CREM) and Business to Business (B2B) marketing and started with a major literature review on added value based on each of these perspectives. The collaboration included a series of workshops...... and preparation of research papers covering theoretical, methodological and empirical aspects. The results were published as an anthology in May 2012. The three basic perspectives of FM, CREM and B2B marketing provide both overlapping and complementary focus areas in relation to adding value. Four conceptual...

  8. E-commerce for healthcare supply procurement.

    Science.gov (United States)

    Arbietman, D; Lirov, E; Lirov, R; Lirov, Y

    2001-01-01

    The total investment of the more than fifty e-commerce startups that entered healthcare supply chain management in the past three years has surpassed $500 million. However, none of these early entrants has delivered on the initial promise of restructuring the entire supply chain, replacing the traditional intermediaries, or at least achieving substantial revenue. This article offers a new business-to-business (B2B) e-commerce solution classification paradigm and uses it to analyze the functional requirements for an effective and, efficient healthcare supply chain marketplace. The analysis exposes several fundamental B2B market complexities that prevent the early entrants from creating a solid customer base and reaching desired liquidity goals. It also identifies several technological solutions to the problems mentioned. These new technologies create a comprehensive and symmetric order-matching engine that is capable of aggregating buy orders, requesting quotes from multiple vendors simultaneously, and negotiating along multiple criteria.

  9. Electron-electron Bremsstrahlung for bound target electrons

    International Nuclear Information System (INIS)

    Haug, E.

    2008-01-01

    For the process of electron-electron (e-e) Bremsstrahlung the momentum and energy distributions of the recoiling electrons are calculated in the laboratory frame. In order to get the differential cross section and the photon spectrum for target electrons which are bound to an atom, these formulae are multiplied by the incoherent scattering function and numerically integrated over the recoil energy. The effect of atomic binding is most pronounced at low energies of the incident electrons and for target atoms of high atomic numbers. The results are compared to those of previous calculations. (authors)

  10. The Supply Chain, a Strategic Marketing Approach

    Directory of Open Access Journals (Sweden)

    Ştefan Claudiu Căescu

    2013-02-01

    Full Text Available The main objective of this article is to integrate strategic marketing instruments within the supply chain in relationship with the suppliers. In order to integrate the commercial and economic activities at the supply chain level there is a need of developing tight relationships between the customer and the supplier. Thus, it is justified to approach the supply chain from a strategic perspective and the strategic marketing tools are perfectly applicable on the business-to-business market. Our research, has led us to the conclusion that, especially on business to business markets, organizations focus their marketing activities not only on the relationship with their customers, but on the relationship with their suppliers as well. In the supply chain, companies appear as buyers and as clients for the suppliers of goods, financial resources and of work force. Starting from this, we have developed a quantitative marketing research, interviewing 60 organizations from the business-to-business Romanian market, with the purpose of identifying the way in which companies from the B2b market integrate strategic marketing in their supply-chain.

  11. Electron Beam Generation in Tevatron Electron Lenses

    International Nuclear Information System (INIS)

    Kamerdzhiev, V.; Kuznetsov, G.; Shiltsev, V.; Solyak, N.; Tiunov, M.

    2006-01-01

    New type of high perveance electron guns with convex cathode has been developed. Three guns described in this article are built to provide transverse electron current density distributions needed for Electron Lenses for beam-beam compensation in the Tevatron collider. The current distribution can be controlled either by the gun geometry or by voltage on a special control electrode located near cathode. We present the designs of the guns and report results of beam measurements on the test bench. Because of their high current density and low transverse temperature of electrons, electron guns of this type can be used in electron cooling and beam-beam compensation devices

  12. Electron beam generation in Tevatron electron lenses

    International Nuclear Information System (INIS)

    Kamerdzhiev, V.; Kuznetsov, G.; Shiltsev, V.; Solyak, N.; Tiunov, M.

    2006-01-01

    New type of high perveance electron guns with convex cathode has been developed. Three guns described in this article are built to provide transverse electron current density distributions needed for Electron Lenses for beam-beam compensation in the Tevatron collider. The current distribution can be controlled either by the gun geometry or by voltage on a special control electrode located near cathode. We present the designs of the guns and report results of beam measurements on the test bench. Because of their high current density and low transverse temperature of electrons, electron guns of this type can be used in electron cooling and beam-beam compensation devices

  13. Interplay between electron-phonon and electron-electron interactions

    International Nuclear Information System (INIS)

    Roesch, O.; Gunnarsson, O.; Han, J.E.; Crespi, V.H.

    2005-01-01

    We discuss the interplay between electron-electron and electron-phonon interactions for alkali-doped fullerides and high temperature superconductors. Due to the similarity of the electron and phonon energy scales, retardation effects are small for fullerides. This raises questions about the origin of superconductivity, since retardation effects are believed to be crucial for reducing effects of the Coulomb repulsion in conventional superconductors. We demonstrate that by treating the electron-electron and electron-phonon interactions on an equal footing, superconductivity can be understood in terms of a local pairing. The Jahn-Teller character of the important phonons in fullerides plays a crucial role for this result. To describe effects of phonons in cuprates, we derive a t-J model with phonons from the three-band model. Using exact diagonalization for small clusters, we find that the anomalous softening of the half-breathing phonon as well as its doping dependence can be explained. By comparing the solution of the t-J model with the Hartree-Fock approximation for the three-band model, we address results obtained in the local-density approximation for cuprates. We find that genuine many-body results, due to the interplay between the electron-electron and electron-phonon interactions, play an important role for the the results in the t-J model. (copyright 2005 WILEY-VCH Verlag GmbH and Co. KGaA, Weinheim) (orig.)

  14. Electronics for LHC Experiments

    Energy Technology Data Exchange (ETDEWEB)

    NONE

    2004-07-01

    This document gathers the abstracts of most presentations made at this workshop on electronics for the large hadron collider (LHC) experiments. The presentations were arranged into 6 sessions: 1) electronics for tracker, 2) trigger electronics, 3) detector control systems, 4) data acquisition, 5) electronics for calorimeters and electronics for muons, and 6) links, power systems, grounding and shielding, testing and quality assurance.

  15. Electronics for LHC Experiments

    International Nuclear Information System (INIS)

    2004-01-01

    This document gathers the abstracts of most presentations made at this workshop on electronics for the large hadron collider (LHC) experiments. The presentations were arranged into 6 sessions: 1) electronics for tracker, 2) trigger electronics, 3) detector control systems, 4) data acquisition, 5) electronics for calorimeters and electronics for muons, and 6) links, power systems, grounding and shielding, testing and quality assurance

  16. Electronics and Information

    Institute of Scientific and Technical Information of China (English)

    2008-01-01

    @@ Previously founded as CCPITMachinery and Electronics Sub-council and CCOIC Machinery and Electronics Chamber of Corn-merce in June, 1988, CCPIT Electronics Sub-Council and CCOIC Electronics Chamber of Commerce were established in May, 1993, and then renamed as CCPIT Electronics and Information Industry Sub-council and CCOIC Electronics and Infor-mation Industry Chamber of Commerce (CCPITECC) in September 1999.

  17. 78 FR 24783 - U.S. Department of State Advisory Committee on Private International Law (ACPIL)-Online Dispute...

    Science.gov (United States)

    2013-04-26

    ... both business to business and business to consumer cross-border electronic commerce disputes. The... electronic commerce disputes, along with separate legal instruments that may take the form of annexes on... International Law (ACPIL)--Online Dispute Resolution (ODR) Study Group The Office of the Assistant Legal Adviser...

  18. Electron-electron coincidence spectroscopies at surfaces

    International Nuclear Information System (INIS)

    Stefani, G.; Iacobucci, S.; Ruocco, A.; Gotter, R.

    2002-01-01

    In the past 20 years, a steadily increasing number of electron-electron coincidence experiments on atoms and molecules have contributed to a deeper understanding of electron-electron correlation effects. In more recent years this technique has been extended to the study of solid surfaces. This class of one photon IN two electrons OUT experiments will be discussed with an emphasis on grazing incidence geometry, that is expected to be particularly suited for studying surfaces. The crucial question of which is the dominant mechanism that leads to ejection of pairs of electron from the surface will be addressed. It will be shown that, depending on the kinematics chosen, the correlated behaviour of the pairs of electrons detected might be singled out from independent particle one

  19. Electron Microscopy Center (EMC)

    Data.gov (United States)

    Federal Laboratory Consortium — The Electron Microscopy Center (EMC) at Argonne National Laboratory develops and maintains unique capabilities for electron beam characterization and applies those...

  20. Intelligent support of e-management for consumer-focused virtual enterprises

    Science.gov (United States)

    Chandra, Charu; Smirnov, Alexander V.

    2000-10-01

    The interest in consumer-focused virtual enterprises (VE) decision-making problem is growing fast. The purpose of this type of enterprise is to transform incomplete information about customer orders and available resources into-co-ordinated plans for production and replenishment of goods and services in the temporal network formed by collaborating units. This implies that information in the consumer-focused VE can be shared via Internet, Intranet, and Extranet for business-to-consumer (B2C), business-to-business service (B2B-S), and business-to-business goods (B2B-G) transactions. One of the goals of Internet-Based Management (e-management) is to facilitate transfer and sharing of data and knowledge in the context of enterprise collaboration. This paper discusses a generic framework of e-management that integrates intelligent information support group-decision making, and agreement modeling for a VE network. It offers the platform for design and modeling of diverse implementation strategies related to the type of agreement, optimization policies, decision-making strategies, organization structures, and information sharing strategies and mechanisms, and business policies for the VE.