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Sample records for business processes oriented

  1. Aspect-Oriented Business Process Modeling with AO4BPMN

    Science.gov (United States)

    Charfi, Anis; Müller, Heiko; Mezini, Mira

    Many crosscutting concerns in business processes need to be addressed already at the business process modeling level such as compliance, auditing, billing, and separation of duties. However, existing business process modeling languages including OMG's Business Process Modeling Notation (BPMN) lack appropriate means for expressing such concerns in a modular way. In this paper, we motivate the need for aspect-oriented concepts in business process modeling languages and propose an aspect-oriented extension to BPMN called AO4BPMN. We also present a graphical editor supporting that extension.

  2. Enhancing Student Learning of Enterprise Integration and Business Process Orientation through an ERP Business Simulation Game

    Science.gov (United States)

    Seethamraju, Ravi

    2011-01-01

    The sophistication of the integrated world of work and increased recognition of business processes as critical corporate assets require graduates to develop "process orientation" and an "integrated view" of business. Responding to these dynamic changes in business organizations, business schools are also continuing to modify…

  3. An Aspect-Oriented Framework for Business Process Improvement

    Science.gov (United States)

    Pourshahid, Alireza; Mussbacher, Gunter; Amyot, Daniel; Weiss, Michael

    Recently, many organizations invested in Business Process Management Systems (BPMSs) in order to automate and monitor their processes. Business Activity Monitoring is one of the essential modules of a BPMS as it provides the core monitoring capabilities. Although the natural step after process monitoring is process improvement, most of the existing systems do not provide the means to help users with the improvement step. In this paper, we address this issue by proposing an aspect-oriented framework that allows the impact of changes to business processes to be explored with what-if scenarios based on the most appropriate process redesign patterns among several possibilities. As the four cornerstones of a BPMS are process, goal, performance and validation views, these views need to be aligned automatically by any approach that intends to support automated improvement of business processes. Our framework therefore provides means to reflect process changes also in the other views of the business process. A health care case study presented as a proof of concept suggests that this novel approach is feasible.

  4. The role of business processes in service oriented architectures (editorial)

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Leymann, F.; Reisig, W.

    2007-01-01

    Service-Oriented Architectures (SOAs), an emerging paradigm for designing and implementing business collaborations within and across organisational boundaries, are currently of interest to both software vendors and scientists. In this paradigm, the functionality provided by business applications is

  5. Construction the organizational structure of the MTE oriented on the business-processes management

    OpenAIRE

    Kohut, Y.

    2011-01-01

    The methodical recommendations for the construction the organizational structure of the MTE oriented on the business-processes management has been developed by substantiating of basic works, maintenance, sequence and orientation, and also methods and receptions of their realization.

  6. Object oriented business process modelling in RFID applied computing environment

    NARCIS (Netherlands)

    Zhao, X.; Liu, Chengfei; Lin, T.; Ranasinghe, D.C.; Sheng, Q.Z.

    2010-01-01

    As a tracking technology, Radio Frequency Identification (RFID) is now widely applied to enhance the context awareness of enterprise information systems. Such awareness provides great opportunities to facilitate business process automation and thereby improve operation efficiency and accuracy. With

  7. Examining the impact of business process orientation on organizational performance: the case of Croatia

    OpenAIRE

    Ljubica Milanović Glavan; Vesna Bosilj Vukšić

    2017-01-01

    The competitive global market of the new millennium has raised awareness of business processes as the most important management paradigm. Extensive literature on business process management suggests that organizations can enhance their overall performance by adopting a process view of business. However, empirical research in this field is lacking. The aim of this paper is to examine the how business process orientation (BPO) impacts financially and non-financially organizational performance (...

  8. A Model-driven and Service-oriented framework for the business process improvement

    Directory of Open Access Journals (Sweden)

    Andrea Delgado

    2010-07-01

    Full Text Available Business Process Management (BPM importance and benefits for organizations to focus on their business processes is nowadays broadly recognized, as business and technology areas are embracing and adopting the paradigm. The Service Oriented Computing (SOC paradigm bases software development on services to realize business processes. The implementation of business processes as services helps in reducing the gap between these two areas, easing the communication and understanding of business needs. The Model Driven Development (MDD paradigm bases software development in models, metamodels and languages that allow transformation between them. The automatic generation of service models from business process models is a key issue to support the separation of its definition from its technical implementation. In this article, we present MINERVA framework which applies Model Driven Development (MDD and Service Oriented Computing (SOC paradigms to business processes for the continuous business process improvement in organizations, giving support to the stages defined in the business process lifecycle from modeling to evaluation of its execution.

  9. Enhancing business collaborations with client-oriented process control

    NARCIS (Netherlands)

    Angelov, S.A.; Vonk, J.; Grefen, P.W.P.J.; Vidyasankar, K.

    2011-01-01

    Nowadays, business collaborations have to be highly dynamic and flexible to allow companies to operate efficiently and effectively in complex and volatile markets. To increase the business agility of service consumers, it is fundamental that service providers enhance the visibility of parts of their

  10. Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach

    NARCIS (Netherlands)

    Miao, Yongwu; Sloep, Peter; Koper, Rob

    2009-01-01

    Miao, Y., Sloep, P. B., & Koper, R. (2009). Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach. Presented at the 'Open workshop of TENCompetence - Rethinking Learning and Employment at a Time of Economic Uncertainty-event'. November, 19, 2009,

  11. Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach

    NARCIS (Netherlands)

    Miao, Yongwu; Sloep, Peter; Koper, Rob

    2009-01-01

    Miao, Y., Sloep, P. B., & Koper, R. (2010). Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach. In D. Griffiths & R. Koper (Eds.), Rethinking Learning and Employment at a Time of Economic Uncertainty. Proceedings of the 6th TENCompetence Open

  12. Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach

    OpenAIRE

    Miao, Yongwu; Sloep, Peter; Koper, Rob

    2009-01-01

    Miao, Y., Sloep, P. B., & Koper, R. (2010). Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach. In D. Griffiths & R. Koper (Eds.), Rethinking Learning and Employment at a Time of Economic Uncertainty. Proceedings of the 6th TENCompetence Open workshop (pp. 22-33). November, 19-20, 2009, Manchester, UK. Bolton, UK: Institute for Educational Cybernetics, The University of Bolton. For the complete book please see http://hdl.handle.net/1820/3191

  13. Semantic Business Process Modeling

    OpenAIRE

    Markovic, Ivan

    2010-01-01

    This book presents a process-oriented business modeling framework based on semantic technologies. The framework consists of modeling languages, methods, and tools that allow for semantic modeling of business motivation, business policies and rules, and business processes. Quality of the proposed modeling framework is evaluated based on the modeling content of SAP Solution Composer and several real-world business scenarios.

  14. Examining the impact of business process orientation on organizational performance: the case of Croatia

    Directory of Open Access Journals (Sweden)

    Ljubica Milanović Glavan

    2017-01-01

    Full Text Available The competitive global market of the new millennium has raised awareness of business processes as the most important management paradigm. Extensive literature on business process management suggests that organizations can enhance their overall performance by adopting a process view of business. However, empirical research in this field is lacking. The aim of this paper is to examine the how business process orientation (BPO impacts financially and non-financially organizational performance (OP using empirical data from Croatian companies. A questionnaire survey was conducted on a sample of 127 companies in Croatia and propositions were tested using a structural equation model. The results suggest that the BPO practice relates positively to non-financial performance. In addition, the impact of non-financial performance on financial performance has been verified as well. This effect on financial performance is indirectly caused by non-financial factors suggesting that companies should view performance in such terms as well. The paper is valuable for academics and practitioners because the impact of BPO on OP is confirmed. An improved understanding and the clearly demonstrated financial and non-financial benefits of implementing and practicing BPO opens up a wider application of such systems in everyday business, which will eventually lead to their refinement and further development.

  15. The emerging role of corporate information systems: An example from the area of business process-oriented learning

    Directory of Open Access Journals (Sweden)

    Stergioulas, L.K.

    2008-01-01

    Full Text Available Emerging business requirements, stemming from a holistic view over an organisation’s activities, place additional pressure on technical infrastructures and call for operational agility and a better alignment between business and technology. Business process oriented learning unites corporate training and business process management. Given the importance of an organisation’s human capital to business success, aligning individual training with business priorities, becomes a key challenge. The implementation of this new business service entails integrating learning into daily working tasks and putting in place mechanisms for the effective management of business processes, organisational roles, competencies and learning processes, to reduce the time to fill competency gaps and to build proficiency according to evolving business needs. In this paper we outline the main characteristics of this approach and provide insights regarding the changing role of the involved corporate information systems and the multiple aspects of the integration work.

  16. Entrepreneurial Orientation and Business Internationalisation Process: The Theoretical Foundations of International Entrepreneurship

    Directory of Open Access Journals (Sweden)

    Krzysztof Wach

    2015-06-01

    Full Text Available The main goal of the article is to discuss and elaborate on the basics of international entrepreneurial orientation (IEO, its fundamentals and principles. The paper reviews these three important terms by trying to link them and suggests a holistic framework. The article is of descriptive character, thus it is based on literature review and its constructive critics. The article is an attempted synthesis of the concept of international entrepreneurial orientation. It focuses on IEO as the implementation of one of the most important research theme in the theory of entrepreneurship, which is entrepreneurial orientation (EO into the studies of international entrepreneurship (IE. Findings: Firstly, international entrepreneurial process was discussed from the international entrepreneurship perspective. Secondly, the paper introduces the conceptualisation of entrepreneurial orientation from both three- and multidimensional perspectives. Thirdly, IEO is conceptualised and operationalised from the perspective of entrepreneurial internationalisation of firms. Implications & Recommendations: IEO is a multi-dimensional concept. IEO can be considered both an individual and firm-level construct. IEO enables business to identify and exploit internationalisation opportunities. IEO reflects the firms overall proactiveness and aggressiveness in its pursuit of international markets.

  17. A value-Oriented Approach to E-business Process Design

    NARCIS (Netherlands)

    Eder, J.; Gordijn, Jaap; Wieringa, Roelf J.; Missikoff, M.

    Innovative e-commerce ideas have often floundered on an inadequate analysis of the expenses and benefits of the idea and an inadequate integration of the required e-business processes with other business processes. We present a requirements analysis and business process design approach that focuses

  18. BPLOM: BPM Level-Oriented Methodology for Incremental Business Process Modeling and Code Generation on Mobile Platforms

    Directory of Open Access Journals (Sweden)

    Jaime Solis Martines

    2013-06-01

    Full Text Available The requirements engineering phase is the departure point for the development process of any kind of computer application, it determines the functionality needed in the working scenario of the program. Although this is a crucial point in application development, as incorrect requirement definition leads to costly error appearance in later stages of the development process, application domain experts’ implication remains minor. In order to correct this scenario, business process modeling notations were introduced to favor business expert implication in this phase, but notation complexity prevents this participation to reach its ideal state. Hence, we promote the definition of a level oriented business process methodology, which encourages the adaptation of the modeling notation to the modeling and technical knowledge shown by the expert. This approach reduces the complexity found by domain experts and enables them to model their processes completely with a level of technical detail directly proportional to their knowledge.

  19. Resolving Business Process Interference via Dynamic Reconfiguration

    NARCIS (Netherlands)

    van Beest, Nick R. T. P.; Bulanov, Pavel; Wortmann, Hans; Lazovik, Alexander; Maglio, PP; Weske, M; Yang, J; Fantinato, M

    2010-01-01

    For business processes supported by service-oriented information systems, concurrent execution of business processes still may yield undesired business outcomes as a result of process interference. For instance, concurrent processes may partially depend on a semantically identical process variable,

  20. Towards a service-oriented MDA-based approach to the alignment of business processes with IT systems: From the business model to a web service composition model

    NARCIS (Netherlands)

    De Castro, Valeria; Marcos, Esperanza; Wieringa, Roelf J.

    2009-01-01

    In recent years, the automation of business processes has become one of the most prominent and promising uses of Web service technology. Consequently several languages have been created for the execution of business processes, making it possible to define new and more complex services or business

  1. Business process model repositories : efficient process retrieval

    NARCIS (Netherlands)

    Yan, Z.

    2012-01-01

    As organizations increasingly work in process-oriented manner, the number of business process models that they develop and have to maintain increases. As a consequence, it has become common for organizations to have collections of hundreds or even thousands of business process models. When a

  2. Business-oriented process improvement: practices and experiences at Thales Naval The Netherlands (TNNL)

    NARCIS (Netherlands)

    Trienekens, J.J.M.; Kusters, R.J.; Rendering, B.; Stokla, K.

    2005-01-01

    Over the last decade many organizations are increasingly concerned with the improvement of their hardware/software development processes. The Capability Maturity Model and ISO9001 are well-known approaches that are applied in these initiatives. However, one of the major bottlenecks to the success of

  3. THE EFFECT OF ENTREPRENEURSHIP ORIENTATION, INFORMATION TECHNOLOGY, STRATEGIC PLANNING TO COMPETITIVE ADVANTAGES WITH BUSINESS PERFORMANCE AS INTERVENING VARIABLES: EMPIRICAL STUDY FOOD PROCESSING SMES IN NORTH SULAWESI.

    OpenAIRE

    Billy Josef Anis; Budiman Christiananta; Lena Ellitan.

    2018-01-01

    This study aims to examine the influence of Entrepreneurship Orientation, Information Technology, Strategic Planning, to Business Performance and Competitive Advantage of micro and small entrepreneurs of food processing industry in North Sulawesi. In the case of the existence of micro and small entrepreneurs in this area, especially the processed food processing industry being studied, micro and small entrepreneurs are expected to build their ability to compete more and give quality value to ...

  4. Environmental management of business processes

    Directory of Open Access Journals (Sweden)

    Vesna Čančer

    2000-01-01

    Full Text Available Since the decision-makers in enterprises will accept the goals of environmental management only if they are motivated enough, comprehensible and useful tools should be generated to support environmentally oriented business decision-making. For that reason, a general optimisation model of the multiphase business process is presented in this paper. This model includes the possibilities for an integrated approach to environmental protection so that it can be applied as a scenario by the business process simulation for the evaluation of environmentally oriented business decisions on business performance. Furthermore, development and application possibilities of the presented model are introduced. Some measures of resource efficiency are developed using the presented optimisation model.

  5. Business process simulation - tool survey

    NARCIS (Netherlands)

    Jansen-Vullers, M.H.; Netjes, M.; Jensen, K.

    2006-01-01

    In the nineties, more and more attention was raised for process oriented analysis of the performance of companies. Nowadays, many process aware information systems are implemented (e.g., workflow management systems) and business processes are evaluated and redesigned. The discipline related to this

  6. Business process intelligence

    NARCIS (Netherlands)

    Castellanos, M.; Alves De Medeiros, A.K.; Mendling, J.; Weber, B.; Weijters, A.J.M.M.; Cardoso, J.; Aalst, van der W.M.P.

    2009-01-01

    Business Process Intelligence (BPI,) is an emerging area that is getting increasingly popularfor enterprises. The need to improve business process efficiency, to react quickly to changes and to meet regulatory compliance is among the main drivers for BPI. BPI refers to the application of Business

  7. Networked business process management

    NARCIS (Netherlands)

    Grefen, P.W.P.J.

    2013-01-01

    In the current economy, a shift can be seen from stand-alone business organizations to networks of tightly collaborating business organizations. To allow this tight collaboration, business process management in these collaborative networks is becoming increasingly important. This paper discusses

  8. Service-oriented business intelligence

    OpenAIRE

    Abelló Gamazo, Alberto; Romero Moral, Óscar

    2012-01-01

    The traditional way to manage Information Technologies (IT) in the companies is having a data center, and licensing monolithic applications based on the number of CPUs, allowed connections, etc. This also holds for Business Intelligence environments. Nevertheless, technologies have evolved and today other approaches are possible. Specifically, the service paradigm allows to outsource hardware as well as software in a pay-as-you-go model.

  9. BUSINESS PROCESS REENGINEERING

    Directory of Open Access Journals (Sweden)

    Magdalena LUCA (DEDIU

    2014-06-01

    Full Text Available Business process reengineering determines the change of organizational functions from an orientation focused on operations through a multidimensional approach. Former employees who were mere executors are now determined to take their own decisions and as a result the functional departments lose their reason to exist. Managers do not act anymore as supervisors, but mainly as mentors, while the employees focus more attention on customer needs and less than the head’s. Under these conditions, new organizational paradigms are required, the most important being that of learning organizations. In order to implement a reengineering of the economic processes and promoting a new organizational paradigm the information technology plays a decisive role. The article presents some results obtained in a research theme ANSTI funded by contract no. 501/2000. Economic and financial analysis is performed in order to know the current situation to achieve better results in the future. One of its objectives is the production analyzed as a labour process and the interaction elements of this process. The indicators investigated in the analysis of financial and economic activity of production reflect the development directions, the means and resources to accomplish predetermined objectives and express the results and effectiveness of what is expected.

  10. The multicriteria method for environmentally oriented business decision-making

    Directory of Open Access Journals (Sweden)

    Čančer Vesna

    2004-01-01

    Full Text Available Stimulated by the expressed managers’ need for some completed methods for environmental management in enterprises, we present the method for environmentally oriented business decision-making. It is based on simulations where optimization models of business processes are used as scenarios. The possibilities for an integrated approach to environmental protection are introduced and – decomposed according to the type of the considered element by using zero-one variables – included in the optimization models. The method is completed for multicriteria decision-making where in the simulations obtained optimal values are included. In a real-life case where the Analytic Hierarchy Process technique is used to evaluate environmentally oriented business processes, special attention is given to criteria and weights: we consider preferences and survey findings on the environmental impact of business processes in the enterprise, survey findings on environmental management in the processing industry, and ecobalances.

  11. Pilot study comparing market orientation culture of businesses and schools of business.

    Science.gov (United States)

    Harmon, Harry A; Webster, Robert L; Hammond, Kevin L

    2003-08-01

    A market orientation culture has been described as one that blends an organization's commitment to customer value with a process of continuously creating superior value for customers. Developing such a culture is further described as (1) obtaining information about customers, competitors, and markets, (2) examining the gathered information from a total organizational perspective, (3) deciding how to deliver superior customer value, and (4) implementing actions to provide value to customers. A market orientation culture focuses on the customer, identifies issues in the competitive environment, and coordinates all functional areas to achieve organizational objectives. Research has found businesses with higher market orientation are more successful in achieving organizational objectives. The measurement of market orientation within businesses has been empirically tested and validated. However, empirical research on market orientation in nonprofit organizations such as universities has not been examined. This study investigated market orientation within the university setting, specifically Schools of Business Administration, and compared these data with previously published data within the business sector. Data for comparative purposes were collected via a national survey. Hypothesis testing was conducted. Results indicated significantly lower market orientation culture within the schools of business as reported by AACSB Business School Deans vis-à-vis managers of business enterprises.

  12. Business Process Inventory

    Data.gov (United States)

    Office of Personnel Management — Inventory of maps and descriptions of the business processes of the U.S. Office of Personnel Management (OPM), with an emphasis on the processes of the Office of the...

  13. Business process architecture : use and correctness

    NARCIS (Netherlands)

    Eid Sabbagh, R.; Dijkman, R.M.; Weske, M.H.; Baros, A.; Gal, A.; Kindler, E.

    2012-01-01

    Becoming more and more process oriented, companies develop collections of hundreds or even thousands of business process models that represent the complex system of cooperating entities that form an organization. Designing and analyzing the structure of this system of business process models emerges

  14. Matchmaking for business processes

    NARCIS (Netherlands)

    Wombacher, Andreas; Fankhauser, Peter; Mahleko, Bendick; Neuhold, Erich

    2003-01-01

    Web services have a potential to enhance B2B ecommerce over the Internet by allowing companies and organizations to publish their business processes on service directories where potential trading partners can find them. This can give rise to new business paradigms based on ad-hoc trading relations

  15. Business process quality management

    NARCIS (Netherlands)

    Reijers, H.A.; Mendling, J.; Recker, J.; Brocke, vom J.; Rosemann, M.

    2010-01-01

    Abstract Process modeling is a central element in any approach to Business Process Management (BPM). However, what hinders both practitioners and aca demics is the lack of support for assessing the quality of process models — let alone realizing high quality process models. Existing frameworks are

  16. Approaches Regarding Business Logic Modeling in Service Oriented Architecture

    Directory of Open Access Journals (Sweden)

    Alexandra Maria Ioana FLOREA

    2011-01-01

    Full Text Available As part of the Service Oriented Computing (SOC, Service Oriented Architecture (SOA is a technology that has been developing for almost a decade and during this time there have been published many studies, papers and surveys that are referring to the advantages of projects using it. In this article we discuss some ways of using SOA in the business environment, as a result of the need to reengineer the internal business processes with the scope of moving forward towards providing and using standardized services and achieving enterprise interoperability.

  17. Management oriented process

    International Nuclear Information System (INIS)

    2004-01-01

    ANAV decided to implement process-oriented management by adopting the U. S. NEI (Nuclear Electric Industry) model. The article describes the initial phases of the project, its current status and future prospects. The project has been considered as an improvement in the areas of organization and human factors. Recently, IAEA standard drafts are including processes as an accepted management model. (Author)

  18. Business Process Outsourcing

    OpenAIRE

    Doina FOTACHE; Luminita HURBEAN

    2006-01-01

    Business Process Outsourcing (BPO) is gaining widespread acceptance throughout the US, Europe, South America and Asia Pacific as the top executives of leading multinationals turn to outsourcing as a strategic management tool for improving corporate performance, profitability and shareholder value. BPO started to emerge a few years ago as follow-on to IT outsourcing. The concept is not new; BPO is the contracting of a specific business task. Outsourcing focuses on adding value typically to non...

  19. Business Level Service-Oriented Enterprise Application Integration

    NARCIS (Netherlands)

    Pokraev, S.; Quartel, Dick; Steen, Maarten W.A.; Wombacher, Andreas; Reichert, M.U.

    2007-01-01

    In this paper we propose a new approach for service-oriented enterprise application integration (EAI). Unlike current EAI solutions, which mainly focus on technological aspects, our approach allows business domain experts to get more involved in the integration process. First, we provide a technique

  20. Agile Development for Service Oriented Business Intelligence Solutions

    Directory of Open Access Journals (Sweden)

    Marinela MIRCEA

    2011-03-01

    Full Text Available Considering the evolution of information and communications technology, the necessity of alignment of public and private sectors to European Union requirements, the current economic crisis, and the global context, all organizations are trying to achieve major changes that would enable them to operate as intelligent organizations. For this purpose, agility and Business Intelligence are seen by most managers as a way to transform their organizations into intelligent organizations. The study highlights the importance of modern approaches (Service Oriented Architecture, Business Process Management, Business Rules, Cloud Computing, Master Data Management in developing agile Business Intelligence solutions. The paper also presents the stages of developing an agile Business Intelligence solution in the case of public procurement.

  1. Business process transformation

    CERN Document Server

    Grover, Varun

    2015-01-01

    Featuring contributions from prominent thinkers and researchers, this volume in the ""Advances in Management Information Systems"" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay clo

  2. Business process support

    Energy Technology Data Exchange (ETDEWEB)

    Carle, Adriana; Fiducia, Daniel [Transportadora de Gas del Sur S.A. (TGS), Buenos Aires (Argentina)

    2005-07-01

    This paper is about the own development of business support software. The developed applications are used to support two business processes: one of them is the process of gas transportation and the other is the natural gas processing. This software has interphases with the ERP SAP, software SCADA and on line gas transportation simulation software. The main functionalities of the applications are: entrance on line real time of clients transport nominations, transport programming, allocation of the clients transport nominations, transport control, measurements, balanced pipeline, allocation of gas volume to the gas processing plants, calculate of product tons processed in each plant and tons of product distributed to clients. All the developed software generates information to the internal staff, regulatory authorities and clients. (author)

  3. Exploring IT roles in business process innovation

    DEFF Research Database (Denmark)

    Gong, Jie; Møller, Charles

    2013-01-01

    This paper explores the relationships between IT and Business process innovation (BPI) through examining IT roles in the processes of BPI. BPI is an innovative activity in business which has been paying more attention in recent years. However it is often confused with other process......-orientation concepts, such as Business process management (BPM) and Business process reengineering (BPR). The paper aims to find out two research questions: 1) How do we understand the meanings of BPI in the current background of economic globalization? 2) What IT roles are in the process of BPI? Based on finding...... the answer to these two questions, the definition of BPI in academia and the relationships with other popular process-orientation activities in practice are reviewed, then a framework of comprehensive understanding of BPI is put forward, and thereafter the interactions between IT and BPI are explored...

  4. Business process simulation

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Nakatumba, J.; Rozinat, A.; Russell, N.C.; Brocke, vom J.; Rosemann, M.

    2010-01-01

    Although simulation is typically considered as relevant and highly applicable, in reality the use of simulation is limited. Many organizations have tried to use simulation to analyze their business processes at some stage. However, few are using simulation in a structured and effective manner. This

  5. Business Model Process Configurations

    DEFF Research Database (Denmark)

    Taran, Yariv; Nielsen, Christian; Thomsen, Peter

    2015-01-01

    , by developing (inductively) an ontological classification framework, in view of the BM process configurations typology developed. Design/methodology/approach – Given the inconsistencies found in the business model studies (e.g. definitions, configurations, classifications) we adopted the analytical induction...

  6. Towards an Evaluation Framework for Business Process Integration and Management

    NARCIS (Netherlands)

    Mutschler, B.B.; Reichert, M.U.; Bumiller, J.

    2005-01-01

    Process-awareness in enterprise computing is a must in order to adequately support business processes. Particularly the interoperability of the (process-oriented) business information systems and the management of a company’s process map are difficult to handle. Process-oriented approaches (like

  7. Fundamentals of business process management

    NARCIS (Netherlands)

    Dumas, Marlon; La Rosa, Marcello; Mendling, Jan; Reijers, Hajo A.

    2018-01-01

    This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial

  8. Modeling business processes: theoretical and practical aspects

    Directory of Open Access Journals (Sweden)

    V.V. Dubininа

    2015-06-01

    Full Text Available The essence of process-oriented enterprise management has been examined in the article. The content and types of information technology have been analyzed in the article, due to the complexity and differentiation of existing methods, as well as the specificity of language, terminology of the enterprise business processes modeling. The theoretical aspects of business processes modeling have been reviewed and the modern traditional modeling techniques received practical application in the visualization model of retailers activity have been studied in the article. In the process of theoretical analysis of the modeling methods found that UFO-toolkit method that has been developed by Ukrainian scientists due to it systemology integrated opportunities, is the most suitable for structural and object analysis of retailers business processes. It was designed visualized simulation model of the business process "sales" as is" of retailers using a combination UFO-elements with the aim of the further practical formalization and optimization of a given business process.

  9. Business Process Management Theory and Applications

    CERN Document Server

    2013-01-01

    Business Process Management (BPM) has been in existence for decades. It  uses, complements, integrates and extends theories, methods and tools from  other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM  were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even  Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling a...

  10. Agent oriented modeling of business information systems

    OpenAIRE

    Vymetal, Dominik

    2009-01-01

    Enterprise modeling is an abstract definition of processes running in enterprise using process, value, data and resource models. There are two perspectives of business modeling: process perspective and value chain perspective. Both have some advantages and disadvantages. This paper proposes a combination of both perspectives into one generic model. The model takes also social part or the enterprise system into consideration and pays attention to disturbances influencing the enterprise system....

  11. Business Process Outsourcing

    Directory of Open Access Journals (Sweden)

    Doina FOTACHE

    2006-01-01

    Full Text Available Business Process Outsourcing (BPO is gaining widespread acceptance throughout the US, Europe, South America and Asia Pacific as the top executives of leading multinationals turn to outsourcing as a strategic management tool for improving corporate performance, profitability and shareholder value. BPO started to emerge a few years ago as follow-on to IT outsourcing. The concept is not new; BPO is the contracting of a specific business task. Outsourcing focuses on adding value typically to non-core and non-complex activities by buying in best practices and economies of scale. Because reduce costs, focus on core strategic activities and improve customer service, an increasing number of organizations in both the public and the private sector are looking toward BPO as a solution to their needs.

  12. Business process management: a survey

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Hofstede, ter A.H.M.; Weske, M.H.; Aalst, van der W.M.P.; Hofstede, ter A.H.M.; Weske, M.H.

    2003-01-01

    Business Process Management (BPM) includes methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. It can be considered as an extension of classical Workflow Management (WFM) systems and approaches. Although the practical relevance

  13. Automatic generation of optimal business processes from business rules

    NARCIS (Netherlands)

    Steen, B.; Ferreira Pires, Luis; Iacob, Maria Eugenia

    2010-01-01

    In recent years, business process models are increasingly being used as a means for business process improvement. Business rules can be seen as requirements for business processes, in that they describe the constraints that must hold for business processes that implement these business rules.

  14. Comparing market orientation culture of businesses and schools of business: an extension and refinement.

    Science.gov (United States)

    Webster, Robert L; Hammond, Kevin L; Harmon, Harry A

    2005-04-01

    This study extends previous work concerning the market orientation culture within specialty businesses and schools of business. Specifically, member schools of the Association to Advance Collegiate Schools of Business International are separated into public and private universities. Data were collected via a mailed survey to business schools holding membership. 106 public school deans and 35 private school deans responded, for a 23% response rate. Input from the deans was sought on their perceptions of the market orientation culture within the schools. Respondents' perceptions, rated on a 7-point scale, measured four dimensions of market orientation: customer orientation, competitor orientation, organizational coordination, and overall market orientation. Data for specialty businesses were drawn from a previous study. Comparison testing between the public and private business schools' deans and business managers was conducted. Analysis indicated perceived market orientation was significantly higher for deans of private business schools than public business schools. Compared with business managers, private school deans were statistically different on only one of the four dimensions, whereas public business school deans' scores were significantly different from those of business managers on all four. Compared with each other, business school deans were statistically different on three dimensions, with private school deans reporting greater market orientation.

  15. UML in business process modeling

    Directory of Open Access Journals (Sweden)

    Bartosz Marcinkowski

    2013-03-01

    Full Text Available Selection and proper application of business process modeling methods and techniques have a significant impact on organizational improvement capabilities as well as proper understanding of functionality of information systems that shall support activity of the organization. A number of business process modeling notations were popularized in practice in recent decades. Most significant of the notations include Business Process Modeling Notation (OMG BPMN and several Unified Modeling Language (OMG UML extensions. In this paper, the assessment whether one of the most flexible and strictly standardized contemporary business process modeling notations, i.e. Rational UML Profile for Business Modeling, enable business analysts to prepare business models that are all-embracing and understandable by all the stakeholders. After the introduction, methodology of research is discussed. Section 2 presents selected case study results. The paper is concluded with a summary.

  16. The Relationships Among Leadership Styles, Entrepreneurial Orientation, and Business Performance

    OpenAIRE

    Chung-Wen Yang

    2008-01-01

    This study aims to contribute to the knowledge of leadership styles and entrepreneurial orientation at small and medium enterprises as well as their effects on business performance. This study examines how leadership style can affect the development and implementation of entrepreneurial orientation in small and medium enterprises in Taiwan. It is also designed to examine the effects of leadership styles and entrepreneurial orientation on business performance. Significant conclusions from this...

  17. Understanding the transgenerational orientation of family businesses: the role of family governance and business family identity

    OpenAIRE

    Süss-Reyes, Julia

    2017-01-01

    The development of a transgenerational orientation is one of the most significant challenges that family businesses face and only a small number actually survive across generations. While prior research has focused on the business unit to provide us with a solid understanding of how corporate governance affects business performance and continuity, the role of the business family in the development of a transgenerational orientation has received less attention. To address this g...

  18. Business processes in organizational diagnosis

    OpenAIRE

    Janićijević, Nebojša

    2010-01-01

    The paper points out why and how it is necessary to include business processes into organizational diagnosis as a first step in the process of organizational change management. First, the necessity of including business processes into diagnostic models which are used during the performing of organizational changes is proved in the paper. Next, the business processes’ components and characteristics which need to be included into organizational diagnosis are defined, and the way in which they a...

  19. Business Process Simulation: Requirements for Business and Resource Models

    Directory of Open Access Journals (Sweden)

    Audrius Rima

    2015-07-01

    Full Text Available The purpose of Business Process Model and Notation (BPMN is to provide easily understandable graphical representation of business process. Thus BPMN is widely used and applied in various areas one of them being a business process simulation. This paper addresses some BPMN model based business process simulation problems. The paper formulate requirements for business process and resource models in enabling their use for business process simulation.

  20. Effect of the business environment on market orientation and performance in an emerging country

    Directory of Open Access Journals (Sweden)

    József Berács

    2010-11-01

    Full Text Available In the paper the relationship between market orientation and performance, and the effect of the business environment on these two factors in an emerging economy, in Hungary, was investigated. In a research conducted at 572 firms we found that both market orientation and the business environment have an effect on business performance, albeit in a different manner. The three components of the market orientation construct (customer orientation, competitor orientation, interfunctional coordination have a positive effect on performance. Contrary to that, environmental variables (technological turbulence, market turbulence, competitive intensity, buyer power etc. proved to have a signficant impact only on the finance-based performance measures. The results provide unambiguous evidence that the environment has a strong effect on market orientation, indicating that the market orientation scale developed by Narver and Slater is a proper tool to describe the transitional processes in an emerging economy characterized by high turbulence

  1. The role of business ethics in the relationship between market orientation and business performance

    Directory of Open Access Journals (Sweden)

    Gusti Oka Widana

    2015-03-01

    Full Text Available The positive of impact of market orientation toward business performance of a company is a common wisdom in the marketing literatures. Hence the prior studies recommend that the connection will depend on other strategic actions. In this regards, this study tries to assess the construct of business ethics as the precedent of market orientation in the context of Indonesia Islamic banks. Upon assessing data using SmartPLS, this study finds that market orientation is the determinant of business performance and Islamic business ethics is the precedent of market orientation. However, market orientation is not effective as the mediator in the relationship between Islamic business ethics and business performance. The discussion of this finding is provided as well as the managerial implication at the end of this paper.

  2. Theorizing on entrepreneurial orientation in international business: A synthetic review

    Directory of Open Access Journals (Sweden)

    Vijay Narayanan

    2017-02-01

    Full Text Available Both, entrepreneurship and international business have been topics of interest for academicians, businessmen and policy-makers around the world. Now it is obvious that entrepreneurs also do business internationally. International entrepreneurship is still a new research domain within international business studies and current empirical investigations focus on entrepreneurial orientation while internationalizing. The main objective of the paper is to discuss the concept of the international entrepreneurial orientation, by linking entrepreneurial orientation and internationalisation of the firm. The article is based on in-depth literature review and its critics.

  3. Verifying business processes using spin

    NARCIS (Netherlands)

    Janssen, W.; Mateescu, R.; Mauw, S.; Springintveld, J.; Holzmann, G.; Najm, E.; Serhrouchni, A.

    1998-01-01

    We present an application of the Spin model-checker in Testbed, a framework for business process reengineering. Business processes are described by end-users of Testbed in a graphi- cal language with a causality-based semantics, called Amber. The Amber language contains various constructs describing

  4. Fast business process similarity search

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.

    2012-01-01

    Nowadays, it is common for organizations to maintain collections of hundreds or even thousands of business processes. Techniques exist to search through such a collection, for business process models that are similar to a given query model. However, those techniques compare the query model to each

  5. Advanced business process management in networked E-business scenarios

    NARCIS (Netherlands)

    Grefen, P.W.P.J.; Türetken, O.

    2017-01-01

    In the modern economy, we see a shift towards networked business scenarios. In many contemporary situations, the operation of multiple organizations is tightly coupled in collaborative business networks. To allow this tightly coupled collaboration, business process management (BPM) in these

  6. Valuing Orientation Efficacy: Rethinking Undergraduate Business Student's First Impressions

    Science.gov (United States)

    McPhail, Ruth; French, Ben; Wilson, Keithia

    2015-01-01

    Purpose: The purpose of this study was to improve the orientation experience of commencing first-year undergraduate business students to better prepare them for the reality of their academic studies through the development and implementation of a Commencing Student-Needs-Centred Orientation Framework. Design/methodology/approach: The methodology…

  7. Business service modeling for the service-oriented enterprise

    NARCIS (Netherlands)

    Jayasinghe Arachchig, J.; Weigand, H.; Jeusfeld, M.A.

    2012-01-01

    Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a strict software engineering perspective. For a proper

  8. Business Process Customization using Process Merging Techniques

    NARCIS (Netherlands)

    Bulanov, Pavel; Lazovik, Alexander; Aiello, Marco

    2012-01-01

    One of the important application of service composition techniques lies in the field of business process management. Essentially a business process can be considered as a composition of services, which is usually prepared by domain experts, and many tasks still have to be performed manually. These

  9. Business and scientific workflows a web service-oriented approach

    CERN Document Server

    Tan, Wei

    2013-01-01

    Focuses on how to use web service computing and service-based workflow technologies to develop timely, effective workflows for both business and scientific fields Utilizing web computing and Service-Oriented Architecture (SOA), Business and Scientific Workflows: A Web Service-Oriented Approach focuses on how to design, analyze, and deploy web service-based workflows for both business and scientific applications in many areas of healthcare and biomedicine. It also discusses and presents the recent research and development results. This informative reference features app

  10. Supply chain process collaboration and Internet utilization: an international perspective of business to business relationships

    Directory of Open Access Journals (Sweden)

    Marcos Paulo Valadares de Oliveira

    2015-01-01

    Full Text Available This paper compiles the findings of an international study which primary objective was to investigate the relationships between Internet utilization in business-to-business relationships, collaborative efforts and their impact over supplier and customer-oriented processes performance. It highlights the Internet as an important enhancer of collaboration in supply chains and addresses the effects of such efforts on companies’ overall performance. As a conclusive-descriptive and quantitative study, data from a survey of 788 companies from the USA, China, Canada, United Kingdom, and Brazil were analyzed with the use of descriptive statistics, reliability evaluation of the research model’s internal scales, path analysis and structural equation modeling to evaluate supply chain processes collaboration, both up- and down-stream. Internet utilization in supplier and customer-oriented processes was found positively related to collaborative practices in business-to-business relationships. Collaborative practices in supplier and customer-oriented processes, in turn, showed potential effects on performance. Also, supplier-oriented processes performance was found positively associated with customer-oriented process performance. Both internet use and collaborative practices are even more important in a high-context country like Brazil. The paper helps clarify the impact of internet use on business-to-business collaborative relationships. In this sense, practitioners can take this impact to redraw the organizational landscape and business processes amongst supply chain participants.

  11. Market orientation and business performance: Evidence from franchising industry

    OpenAIRE

    Leea, Yong-Ki; Kim, S. H.; Seo, M. K.; Hight, S. K

    2015-01-01

    This paper examines the relationships between top management factors, franchisor market orientation, competitive strategy, and business performance within the context of Korean franchisor companies. 156 food-service franchise firms provide the basis for this empirical investigation. Findings show that top management factors such as management emphasis and risk aversion can lead to market orientation. Franchisor market orientation was found to lead differentiation and cost strategies, which, i...

  12. Effective forms of market orientation across the business cycle:a longitudinal analysis of business-to-business firms

    OpenAIRE

    Frösén, Johanna; Jaakkola, Matti; Churakova, Iya; Tikkanen, Henrikki

    2016-01-01

    Macroeconomic developments, such as the business cycle, have a remarkable influence on firms and their perfor- mance. In business-to-business (B-to-B) markets characterized by a strong emphasis on long-term customer relationships, market orientation (MO) provides a particularly important safeguard for firms against fluctuating market forces. Using panel data from an economic upturn and downturn, we examine the effectiveness of differ- ent forms of MO (i.e., customer orientation, competitor or...

  13. Understanding the IT/business partnership - a business process perspective

    DEFF Research Database (Denmark)

    Siurdyban, Artur

    2014-01-01

    From a business process perspective, the business value of information technologies (IT) stems from how they improve or enable business processes. At the same time, in the field of strategic IT/business alignment, the locus of discussion has been how IT/business partnerships enhance the value of IT....... Despite this apparent relationship, the business process perspective has been absent from the IT/business alignment discussion. In this paper, we use the case of an industrial company to develop a model for understanding IT/business partnerships in business process terms. Based on our findings, we define...... these partnerships by allocating responsibilities between central IT and the local business during two stages of a process lifecycle: formation and standardization. The significance of the findings lies in how the model’s configuration leads to different types of IT units’ process centricity. This in turn affects...

  14. Event processing for business organizing the real-time enterprise

    CERN Document Server

    Luckham, David C

    2011-01-01

    Find out how Events Processing (EP) works and how it can workfor you Business Event Processing: An Introduction and StrategyGuide thoroughly describes what EP is, how to use it, and howit relates to other popular information technology architecturessuch as Service Oriented Architecture. Explains how sense and response architectures are being appliedwith tremendous results to businesses throughout the world andshows businesses how they can get started implementing EPShows how to choose business event processing technology tosuit your specific business needs and how to keep costs of adoptingit

  15. Business process model abstraction : a definition, catalog, and survey

    NARCIS (Netherlands)

    Smirnov, S.; Reijers, H.A.; Weske, M.H.; Nugteren, T.

    2012-01-01

    The discipline of business process management aims at capturing, understanding, and improving work in organizations by using process models as central artifacts. Since business-oriented tasks require different information from such models to be highlighted, a range of abstraction techniques has been

  16. Business process modeling in healthcare.

    Science.gov (United States)

    Ruiz, Francisco; Garcia, Felix; Calahorra, Luis; Llorente, César; Gonçalves, Luis; Daniel, Christel; Blobel, Bernd

    2012-01-01

    The importance of the process point of view is not restricted to a specific enterprise sector. In the field of health, as a result of the nature of the service offered, health institutions' processes are also the basis for decision making which is focused on achieving their objective of providing quality medical assistance. In this chapter the application of business process modelling - using the Business Process Modelling Notation (BPMN) standard is described. Main challenges of business process modelling in healthcare are the definition of healthcare processes, the multi-disciplinary nature of healthcare, the flexibility and variability of the activities involved in health care processes, the need of interoperability between multiple information systems, and the continuous updating of scientific knowledge in healthcare.

  17. Synthesised model of market orientation-business performance relationship

    Directory of Open Access Journals (Sweden)

    G. Nwokah

    2006-12-01

    Full Text Available Purpose: The purpose of this paper is to assess the impact of market orientation on the performance of the organisation. While much empirical works have centered on market orientation, the generalisability of its impact on performance of the Food and Beverages organisations in the Nigeria context has been under-researched. Design/Methodology/Approach: The study adopted a triangulation methodology (quantitative and qualitative approach. Data was collected from key informants using a research instrument. Returned instruments were analyzed using nonparametric correlation through the use of the Statistical Package for Social Sciences (SPSS version 10. Findings: The study validated the earlier instruments but did not find any strong association between market orientation and business performance in the Nigerian context using the food and beverages organisations for the study. The reasons underlying the weak relationship between market orientation and business performance of the Food and Beverages organisations is government policies, new product development, diversification, innovation and devaluation of the Nigerian currency. One important finding of this study is that market orientation leads to business performance through some moderating variables. Implications: The study recommends that Nigerian Government should ensure a stable economy and make economic policies that will enhance existing business development in the country. Also, organisations should have performance measurement systems to detect the impact of investment on market orientation with the aim of knowing how the organisation works. Originality/Value: This study significantly refines the body of knowledge concerning the impact of market orientation on the performance of the organisation, and thereby offers a model of market orientation and business performance in the Nigerian context for marketing scholars and practitioners. This model will, no doubt, contribute to the body of

  18. Ethical Orientations for Understanding Business Ethics.

    Science.gov (United States)

    Lewis, Phillip V.; Speck, Henry E., III

    1990-01-01

    Argues that history provides the necessary framework in which both to discuss and to seek answers to the three necessary and sequential questions about business ethics: (1) What is ethics and what does it mean to be ethical? (2) Why be ethical?; and (3) How can one be ethical? (SG)

  19. Business Process Modelling for Measuring Quality

    NARCIS (Netherlands)

    Heidari, F.; Loucopoulos, P.; Brazier, F.M.

    2013-01-01

    Business process modelling languages facilitate presentation, communication and analysis of business processes with different stakeholders. This paper proposes an approach that drives specification and measurement of quality requirements and in doing so relies on business process models as

  20. A taxonomy of business processes

    OpenAIRE

    ANGEL ANTONIO DIAZ; Luis Eduardo Solís

    2004-01-01

    This study aims to gain a better understanding of key business processes. The processes of the firm are analyzed, proposing a classification of eight generic intra-organizational processes, and eleven generic inter-organizational processes, as well as criteria for the determination of the criticality of these processes and key performance indicators. Using these criteria critical intra-organizational and inter-organizational processes are identified in sixteen industrial sectors. Through a be...

  1. Development of generic service for complex user task support in business processes

    OpenAIRE

    Hrovat, Sebastjan

    2009-01-01

    Reliability, efficiency and flexibility demands of business systems in business environment are increasing. Therefore business process automation is rapidly developing, meaning we have to develop applications to support every activity in business process. Since business processes are unique and are changing over time, service oriented architecture is used as a solution to this problem. Service oriented architecture divides functions in independent units called services. Services can be acc...

  2. Determinants of Academic Startups’ Orientation toward International Business Expansion

    Directory of Open Access Journals (Sweden)

    Shinya Suzuki

    2016-12-01

    Full Text Available This study explores the determinants of academic startups’ orientation toward international business expansion, focusing on their technological capabilities, availability of public support, the regional characteristics of their locations, and the research standards of their parent universities. Using unique survey data on 448 academic startups in Japan and by estimating an ordered logit model, we find that academic startups are strongly oriented toward expanding their businesses internationally if they have strong technological capabilities, receive public support, are established in regions with a high ratio of exporting small firms, or are affiliated with a parent university with an excellent research reputation.

  3. Business process simulation revisited

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Barjis, J.

    2010-01-01

    Computer simulation attempts to "mimic" real-life or hypothetical behavior on a computer to see how processes or systems can be improved and to predict their performance under different circumstances. Simulation has been successfully applied in many disciplines and is considered to be a relevant and

  4. Comparative analysis of business rules and business process modeling languages

    Directory of Open Access Journals (Sweden)

    Audrius Rima

    2013-03-01

    Full Text Available During developing an information system is important to create clear models and choose suitable modeling languages. The article analyzes the SRML, SBVR, PRR, SWRL, OCL rules specifying language and UML, DFD, CPN, EPC and IDEF3 BPMN business process modeling language. The article presents business rules and business process modeling languages theoretical comparison. The article according to selected modeling aspects of the comparison between different business process modeling languages ​​and business rules representation languages sets. Also, it is selected the best fit of language set for three layer framework for business rule based software modeling.

  5. Classical Process diagrams and Service oriented Architecture

    Directory of Open Access Journals (Sweden)

    Milan Mišovič

    2013-01-01

    Full Text Available SOA (Service Oriented Architecture has played in the last two decades a very useful role in the design philosophy of the target software. The basic units of software for which the mentioned philosophy is valid are called services. Generally it is counted that the advance implementation of services is given by using so–called Web services that are on the platform of the Internet 2.0. Naturally, there has been counted also with the fact that the services will be used in software applications designed by professional programmers. Later, the concept of software services was supported by the enterprise concept of the SOE type (Service oriented Enterprise and by the creation of the SOA paradigm.Many computer scientists, including Thomas Erl – doyen of SOA, do not understand SOA either as an integrated technology or as a development methodology. Proofs of this statement are in the following definitions.SOA is a form of technology architecture that adheres to the principles of service – orientation. When realized through the Web services technology platform, SOA establishes the potential to support and promote these principles throughout the business processes and automation domains of an enterprise (Erl, 2006. Thomas Erl (Erl, 2007 has expressed the idea of SOA implementation using the following definition.SOA establishes an architectural model that aides to enhance the efficiency, agility, and productivity of an enterprise by positioning services as the primary means through which solution logic is represented in support of the realization of strategic goals associated with service-oriented computing. Nevertheless the key principles, on which SOA is constructed (Erl, 2006, are not significantly reflected in any of the previous definitions. Some of the mentioned principles are still included at least in the more free definitions of SOA, for example (Barry, 2003.A service-oriented architecture is essentially a collection of services. These

  6. Designing Cross-Cultural Orientation Programs for Business.

    Science.gov (United States)

    Ogden, John D.

    A 1-day orientation workshop for business clients from other cultures is described. Factors in program design that relate to the specific cultural group addressed are discussed, and include such considerations as culture-specific versus culture-general content, professional focus, and the learning style to which the participants are accustomed.…

  7. Job Orientation of Black and White College Graduates in Business.

    Science.gov (United States)

    Brenner, O. C.; Tomkiewicz, Joseph

    1982-01-01

    Examined differences in job orientation between Black and White male and female business college graduates. Significant race differences were found. Factor analysis indicates that Blacks value long-range career objectives and structure considerably more than do Whites, while their preference for intrinsic and extrinsic factors was less pronounced.…

  8. Business intelligence and service-oriented architecture: a Delphi study

    NARCIS (Netherlands)

    Mueller, Roland; Linders, Stefan; Ferreira Pires, Luis

    Although service-oriented architecture (SOA) is becoming increasingly popular in enterprise application rchitectures, little is known about how SOA could support and influence the use and implementation of business intelligence (BI). We applied the Delphi method in order to identify opportunities

  9. Verifying the model of predicting entrepreneurial intention among students of business and non-business orientation

    Directory of Open Access Journals (Sweden)

    Zoran Sušanj

    2015-01-01

    Full Text Available This study aims to verify whether certain entrepreneurial characteristics, like entrepreneurial potential and entrepreneurial propensity, affect the level of entrepreneurial self-efficacy and desirability of entrepreneurship, and further have direct and indirect effect on entrepreneurial intentions. Furthermore, this study seeks to compare the strength of the relationship between these variables among groups of students who receive some entrepreneurship education and students outside the business sphere. Data was collected from a sample of undergraduate students of business and non-business orientation and analyzed with multi-group analysis within SEM. Results of the multi-group analysis indicate that indeed, the strength of the relationship among tested variables is more pronounced when it comes to business students. That is, mediating effect of perceived entrepreneurial self-efficacy and desirability of entrepreneurship in the relationship between entrepreneurial characteristics and intent, is significantly stronger for the business-oriented groups, in comparison to non-business orientation group. The amount of explained variance of all constructs (except entrepreneurial propensity is also larger in business students in comparison to non-business students. Educational implications of obtained results are discussed.

  10. Aktuelles Schlagwort: Business Process Intelligence

    NARCIS (Netherlands)

    Mutschler, B.B.; Reichert, M.U.

    In jüngerer Vergangenheit rückt vermehrt die Erfassung und Analyse von Prozessechtdaten (z.B. zum Start und Ende von Prozessaktivitäten) in den Blickpunkt. Solche Daten werden von den meisten prozessorientierten Informationssystemen geliefert. Das Schlagwort Business Process Intelligence (BPI)

  11. Managers’ and companies’ knowledge orientation as business performance drivers

    Directory of Open Access Journals (Sweden)

    Marianna Strzyżewska

    2010-11-01

    Full Text Available Knowledge is widely considered to be the major source of sustainable competitive advantage, fostering companies’ business performance. Therefore, a number of authors have undertaken the efforts at describing its role. There were, however, much fewer attempts aimed at evaluating the influence of knowledge activities and behaviors on companies’ business performance/results in various countries. At the same time, there was practically no research identifying the full range of opinions and beliefs, indicating company managers’ attitudes towards knowledge activities within their companies. This paper investigates the relations between the managers’ opinions concerning knowledge (managers’ knowledge orientation, the knowledge-related activities and behaviors (companies’ knowledge orientation and companies’ business performance within the context of medium-sized companies operating in Poland.

  12. What is Business Process Management?

    DEFF Research Database (Denmark)

    Møller, Charles; Tan, Rune Domino; Maack, Carsten Jessen

    2007-01-01

    Business Process Management (BPM) is an emerging new field in business. However there is no academically agreed upon conceptual framework. The aim of this paper is to establish a conceptual framework grounded in the recent literature. The purpose of this work is to ensure a better foundation...... for future research and to discussion of the implications of BPM on Enterprise Information Systems (EIS). The starting point of this study is a focused literature review of the BPM concept. This literature review leads to the formulation of a conceptual framework for BPM which is evaluated using...

  13. Implementing BPM systems: the role of process orientation

    NARCIS (Netherlands)

    Reijers, H.A.

    2006-01-01

    Purpose – The presentation and validation of a checklist that can be used to determine an organization's process orientation prior to a business process management systems (BPMS) implementation. Its aim is to help predict the success of BPMS implementation on the basis of the identified process

  14. Metrics for Business Process Models

    Science.gov (United States)

    Mendling, Jan

    Up until now, there has been little research on why people introduce errors in real-world business process models. In a more general context, Simon [404] points to the limitations of cognitive capabilities and concludes that humans act rationally only to a certain extent. Concerning modeling errors, this argument would imply that human modelers lose track of the interrelations of large and complex models due to their limited cognitive capabilities and introduce errors that they would not insert in a small model. A recent study by Mendling et al. [275] explores in how far certain complexity metrics of business process models have the potential to serve as error determinants. The authors conclude that complexity indeed appears to have an impact on error probability. Before we can test such a hypothesis in a more general setting, we have to establish an understanding of how we can define determinants that drive error probability and how we can measure them.

  15. Relationship Between Market Orientation and Business Performance in Czech and German High-Tech Firms

    Directory of Open Access Journals (Sweden)

    Patrik Jangl

    2015-12-01

    Full Text Available The main goal of this paper is to find out an index of market orientation, and explore the relationship between four components of market orientation in high-tech firms and their business performance. Business performance was studied as a one-dimensional construct. Market orientation in this study is defined as a process of intelligence generation about customers and competitors, intelligence dissemination and integration within the company across teams, and responsiveness to market intelligence in the form of coordinated action. The statistical sample was represented by 164 Czech and 187 German high-tech firms in the manufacturing industry. Respondents (sales and marketing managers completed a questionnaire and marked their rate of approval with individual statements on a Likert scale ranging from 1 to 7. Market orientation and business performance level was determined as the arithmetic mean (x̄ of the measured values. Depending on the size of the total market orientation index (MOI, Czech (x̄=5.2 and German (x̄=5.14 high-tech firms are medium market-oriented. The business performance index (BPI reached a slightly higher value in Germany (x̄=5.22 as compared to the Czech Republic (x̄=5.13. The main method to reach the target was correlation and regression analysis. This study confirmed a hypothesis about the existence of a correlation between components of market orientation and business performance. Three of the four relationships in the multiple regression model were significant. On the other hand, the study found no positive significant correlation between competitor intelligence generation and business performance.

  16. Knowledge Management Barriers Identification for the Four Kinds of Business Processes

    Directory of Open Access Journals (Sweden)

    Mina Ranjbar Fard

    2013-03-01

    Full Text Available This paper presents an appropriate categorization of business processes in order to study the different aspects of knowledge management for each kind of business processes. In this categorization, business processes are classified into the four categories including work-flow oriented, decision oriented, information oriented and motivation oriented. Then, the special attributes and knowledge management barriers for each kind of business processes are discussed. Findings from the literature led to some hypotheses about the most important knowledge management barriers in the four different kinds of business processes. Tentative theory has improved through two case studies for a work-flow oriented business process and a decision oriented business process. Research findings help managers to have process perspective in implementing KM initiatives and remove the most important barriers of KM regarding the type of the considered business processes. Improving the hypotheses related to the information oriented and collaborate oriented business processes through case study in their instance processes and also testing the introduced hypotheses are good start points for further research in the future.

  17. Ethics and Business Strategy: Sexual Orientation in IKEA

    OpenAIRE

    Dario A. Schirone; Germano Torkan

    2012-01-01

    The company is the dynamic outcome of economic and social forces that influence each other; this idea requires to dedicate effort and attention to managing relational dynamics among its components. This study aims to investigate how protecting the worker also in his sexual orientation may positively influence the economic results of the whole business. The sampling technique used proves to be representative of the conclusions obtained. The survey will be developed trying to understand how thi...

  18. Business Intelligence in Process Control

    Science.gov (United States)

    Kopčeková, Alena; Kopček, Michal; Tanuška, Pavol

    2013-12-01

    The Business Intelligence technology, which represents a strong tool not only for decision making support, but also has a big potential in other fields of application, is discussed in this paper. Necessary fundamental definitions are offered and explained to better understand the basic principles and the role of this technology for company management. Article is logically divided into five main parts. In the first part, there is the definition of the technology and the list of main advantages. In the second part, an overview of the system architecture with the brief description of separate building blocks is presented. Also, the hierarchical nature of the system architecture is shown. The technology life cycle consisting of four steps, which are mutually interconnected into a ring, is described in the third part. In the fourth part, analytical methods incorporated in the online analytical processing and data mining used within the business intelligence as well as the related data mining methodologies are summarised. Also, some typical applications of the above-mentioned particular methods are introduced. In the final part, a proposal of the knowledge discovery system for hierarchical process control is outlined. The focus of this paper is to provide a comprehensive view and to familiarize the reader with the Business Intelligence technology and its utilisation.

  19. Business oriented educational experiments enhance active learning by engineering students

    DEFF Research Database (Denmark)

    Christiansen, Nynne Mia; Schjær-Jacobsen, Hans; Simon, Jens

    2012-01-01

    It is generally agreed that one of the keys to recreating industrial growth after the financial crisis is to mobilize universities and engineering schools to be more actively involved in innovation and entrepreneurship activities in cooperation with industrial companies. This active learning...... exploration symposium on bridging the gap between engineering education and business is proposed on the basis of the Copenhagen University College of Engineering (IHK) being involved in a DKK 50m ongoing project “Business Oriented Educational Experiments” financed by the Capital Region of Denmark...... and the European Social Fund. The project is carried out with other major educational institutions in the Copenhagen area and organized in five themes: 1) world class competences, 2) new interactions between education and business, 3) the experimenting organization, 4) education on demand, and 5) new career paths...

  20. Matching intelligent systems with business process reengineering

    NARCIS (Netherlands)

    Hart, 't M.W.

    1996-01-01

    According to Venkatraman (1991) five degrees of IT-induced business reconfiguration can be distinguished: (1) localized exploitation of IT, (2) internal integration, (3) business process redesign, (4) business network redesign, and (5) business scope redefinition. On each of these levels, different

  1. Market Orientation Effects on Business School Performance: Views from inside and outside the Business School

    Science.gov (United States)

    Webster, Robert L.; Hammond, Kevin L.; Rothwell, James C.

    2014-01-01

    In the world of higher education, organizational strategies may take the form of a research, teaching, student-centered, comprehensive, or international strategy, just to name a few. This manuscript reports the results of a national survey examining the possible impacts of employing a market orientation strategy within schools of business and its…

  2. Enhancing Business Process Automation by Integrating RFID Data and Events

    Science.gov (United States)

    Zhao, Xiaohui; Liu, Chengfei; Lin, Tao

    Business process automation is one of the major benefits for utilising Radio Frequency Identification (RFID) technology. Through readers to RFID middleware systems, the information and the movements of tagged objects can be used to trigger business transactions. These features change the way of business applications for dealing with the physical world from mostly quantity-based to object-based. Aiming to facilitate business process automation, this paper introduces a new method to model and incorporate business logics into RFID edge systems from an object-oriented perspective with emphasises on RFID's event-driven characteristics. A framework covering business rule modelling, event handling and system operation invocations is presented on the basis of the event calculus. In regard to the identified delayed effects in RFID-enabled applications, a two-block buffering mechanism is proposed to improve RFID query efficiency within the framework. The performance improvements are analysed with related experiments.

  3. Modeling Business Processes in Public Administration

    Science.gov (United States)

    Repa, Vaclav

    During more than 10 years of its existence business process modeling became a regular part of organization management practice. It is mostly regarded. as a part of information system development or even as a way to implement some supporting technology (for instance workflow system). Although I do not agree with such reduction of the real meaning of a business process, it is necessary to admit that information technologies play an essential role in business processes (see [1] for more information), Consequently, an information system is inseparable from a business process itself because it is a cornerstone of the general basic infrastructure of a business. This fact impacts on all dimensions of business process management. One of these dimensions is the methodology that postulates that the information systems development provide the business process management with exact methods and tools for modeling business processes. Also the methodology underlying the approach presented in this paper has its roots in the information systems development methodology.

  4. Performance improvement - business excellence processes

    Energy Technology Data Exchange (ETDEWEB)

    Doucett, J. [NB Nuclear Power, Point Lepreau, New Brunswick (Canada)

    2010-07-01

    This presentation discusses Performance Improvement which is defined as 'the process of identifying and analyzing important organizational and individual performance gaps, planning for future performance improvement, designing and developing cost-effective and ethically justifiable intervention to close performance gaps, implementing the interventions and evaluating the financial and non-financial results', i.e. making things better. Specifically, it discusses the refurbishment outage at the Point Lepreau Power Plant that began at the end of March 2008. The business risks identified in 2008 were leadership, demographics and management system.

  5. Performance improvement - business excellence processes

    International Nuclear Information System (INIS)

    Doucett, J.

    2010-01-01

    This presentation discusses Performance Improvement which is defined as 'the process of identifying and analyzing important organizational and individual performance gaps, planning for future performance improvement, designing and developing cost-effective and ethically justifiable intervention to close performance gaps, implementing the interventions and evaluating the financial and non-financial results', i.e. making things better. Specifically, it discusses the refurbishment outage at the Point Lepreau Power Plant that began at the end of March 2008. The business risks identified in 2008 were leadership, demographics and management system.

  6. Business Process Modeling: Perceived Benefits

    Science.gov (United States)

    Indulska, Marta; Green, Peter; Recker, Jan; Rosemann, Michael

    The process-centered design of organizations and information systems is globally seen as an appropriate response to the increased economic pressure on organizations. At the methodological core of process-centered management is process modeling. However, business process modeling in large initiatives can be a time-consuming and costly exercise, making it potentially difficult to convince executive management of its benefits. To date, and despite substantial interest and research in the area of process modeling, the understanding of the actual benefits of process modeling in academia and practice is limited. To address this gap, this paper explores the perception of benefits derived from process modeling initiatives, as reported through a global Delphi study. The study incorporates the views of three groups of stakeholders - academics, practitioners and vendors. Our findings lead to the first identification and ranking of 19 unique benefits associated with process modeling. The study in particular found that process modeling benefits vary significantly between practitioners and academics. We argue that the variations may point to a disconnect between research projects and practical demands.

  7. End-User Driven Business Process Composition

    OpenAIRE

    Stoitsev, Todor

    2009-01-01

    Business Process Management (BPM) solutions enable enterprises to consolidate and optimize their business operations and to gain competitive advantage in the fast evolving global market. Often, the only ones to understand the matter and complexity of business processes are the end users of enterprise software, who execute them on a daily basis. The need to involve end users in business process composition during the implementation of BPM solutions in enterprises is clearly perceived. However,...

  8. "BPELanon": Protect Business Processes on the Cloud

    OpenAIRE

    Marigianna Skouradaki; Dieter Roller; Frank Leymann; Vincenzo Ferme; Cesare Pautasso

    2015-01-01

    The advent of Cloud computing supports the offering of many Business Process Management applications on a distributed per use basis environment through its infrastructure. Due to the fact that privacy is still an open issue in the Cloud many companies are reluctant to move their Business Processes on a public Cloud. Since the Cloud environment can be beneficiary for the Business Processes the investigation of privacy issues needs to be further examined. In order to enforce the Business Proces...

  9. The Consequences of Market Orientation on Business Performance

    Directory of Open Access Journals (Sweden)

    Luminiţa Ştefania Bodea

    2016-01-01

    Full Text Available The present research aims to develop a conceptual model to test the market orientation dimensions: customer orientation, competitor orientation, interfunctional coordination, and their effects on organizational performance. The most common question found in marketing studies refers to the role assigned to the marketing concept to achieve performance. Often, companies are forced to undertake different strategic approaches to be competitive, but few companies manage to become market oriented and meet difficulties in implementing the marketing concept, because the environment in which they operate are extremely dynamic. The present empirical study utilized the results obtained by processing 121 completed questionnaires containing data from large firms that operate in Romanian. The presence of the following market orientation dimensions: customer orientation, competitor orientation and interfunctional coordination, and their consequences on organizational performance were tested using simple linear regression. The results show that the surveyed firms are market oriented and the positive consequences of this orientation dimensions on performance. The major contribution of the study is that it provides empirical proof of the effect of marketing on firm performance.

  10. Business Process Innovation: The LEGO Case

    DEFF Research Database (Denmark)

    Møller, Charles; Hansen, P.K.

    2006-01-01

    Most organizations today are required not only to establish effective business processes but they are required to accommodate for changing business conditions at an increasing rate. Many business processes extend beyond the boundary of the enterprise into the supply chain and the information...... process innovation (BPI) in future organizations. This paper explores the applicability of one particular methodology for Business Process Innovation to deal with the challenge that the LEGO organization is facing with the alignment of their product development process and their supply chain. The paper...... infrastructure therefore is critical. Today nearly every business relies on their Enterprise System (ES) for process integration and the future generations of Enterprise Systems will increasingly be driven by business process models. Consequently process modelling and improvement will become vital for business...

  11. Business process modeling using Petri nets

    NARCIS (Netherlands)

    Hee, van K.M.; Sidorova, N.; Werf, van der J.M.E.M.; Jensen, K.; Aalst, van der W.M.P.; Balbo, G.; Koutny, M.; Wolf, K.

    2013-01-01

    Business process modeling has become a standard activity in many organizations. We start with going back into the history and explain why this activity appeared and became of such importance for organizations to achieve their business targets. We discuss the context in which business process

  12. Monitoring Assertion-Based Business Processes

    NARCIS (Netherlands)

    Aiello, Marco; Lazovik, Alexander

    2006-01-01

    Business processes that span organizational borders describe the interaction between multiple parties working towards a common objective. They also express business rules that govern the behavior of the process and account for expressing changes reflecting new business objectives and new market

  13. BOF4WSS : a business-oriented framework for enhancing web services security for e-business

    OpenAIRE

    Nurse, Jason R. C.; Sinclair, Jane

    2009-01-01

    When considering Web services' (WS) use for online business-to-business (B2B) collaboration between companies, security is a complicated and very topical issue. This is especially true with regard to reaching a level of security beyond the technological layer, that is supported and trusted by all businesses involved. With appreciation of this fact, our research draws from established development methodologies to develop a new, business-oriented framework (BOF4WSS) to guide e-businesses in def...

  14. Business process transformation the process tangram framework

    CERN Document Server

    Sharma, Chitra

    2015-01-01

    This book presents a framework through transformation and explains  how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven 'tans' that hold it together. Based on practical experience and intensive research into existing material, 'Process Tangram' is a simple yet powerful framework that proposes Process Transformation as a program. The seven 'tans' are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors. With its segregation into tans and division into core elements, this framework makes it possible to use 'pick and choose' to quickly and easily map an organization's specific requirements. Change management and process modeling are covered in detail. In addition, the book approaches managed services as a model of service delivery, which it ex...

  15. Conditional Mediation of Absorptive Capacity and Environment in International Entrepreneurial Orientation of Family Businesses.

    Science.gov (United States)

    Hernández-Perlines, Felipe; Xu, Wenkai

    2018-01-01

    This study analyzes the effect of conditional mediation of environment-absorptive capacity in international entrepreneurial orientation of family businesses. Results involve data from 218 Spanish family businesses, analyzed with SmartPLS 3.2.7 software. This paper presents a relevant contribution both to the academic field and the performance of family firms, helping to understand the process of transforming international entrepreneurial orientation into a better international performance through absorptive capacity while family businesses invest their efforts in aligning international entrepreneurial orientation and absorptive capacity with international results, bearing in mind the positive moderator effect of environment. The most relevant contribution of this work is to integrate in the same model the mediating effect of the absorption capacity and the moderating effect of the environment: the effect of the international entrepreneurial orientation on the international performance of family businesses improves with the mediation of the absorptive capacity (the variability of international performance goes from 32.5 to 40.6%) and the moderation of the environment (to variability of international performance goes from 40.6 to 45.3%).

  16. A Repeatable Collaboration Process for Exploring Business Process Improvement Alternatives

    NARCIS (Netherlands)

    Sol, H G; Amiyo, Mercy; Nabukenya, J.

    2012-01-01

    The dynamic nature of organisations has increased demand for business process agility leading to the adoption of continuous Business Process Improvement (BPI). Success of BPI projects calls for continuous process analysis and exploration of several improvement alternatives. These activities are

  17. Business Process Quality Computation : Computing Non-Functional Requirements to Improve Business Processes

    NARCIS (Netherlands)

    Heidari, F.

    2015-01-01

    Business process modelling is an important part of system design. When designing or redesigning a business process, stakeholders specify, negotiate, and agree on business requirements to be satisfied, including non-functional requirements that concern the quality of the business process. This thesis

  18. The Predictive Aspect of Business Process Intelligence

    DEFF Research Database (Denmark)

    Pérez, Moisés Lima; Møller, Charles

    2007-01-01

    This paper presents the arguments for a research proposal on predicting business events in a Business Process Intelligence (BPI) context. The paper argues that BPI holds a potential for leveraging enterprise benefits by supporting real-time processes. However, based on the experiences from past...... business intelligence projects the paper argues that it is necessary to establish a new methodology to mine and extract the intelligence on the business level which is different from that, which will improve a business process in an enterprise. In conclusion the paper proposes a new research project aimed...

  19. On Engineering Support for Business Process Modelling and Redesign

    NARCIS (Netherlands)

    Doumeingts, G.; Franken, H.M.; de Weger, M.K.; Browne, J.; Quartel, Dick; Ferreira Pires, Luis

    1997-01-01

    Currently, there is an enormous (research) interest in business process redesign (BPR). Several management-oriented approaches have been proposed showing how to make BPR work. However, detailed descriptions of empirical experience are few. Consistent engineering methodologies to aid and guide a

  20. An analytical modeling framework to evaluate converged networks through business-oriented metrics

    International Nuclear Information System (INIS)

    Guimarães, Almir P.; Maciel, Paulo R.M.; Matias, Rivalino

    2013-01-01

    Nowadays, society has increasingly relied on convergent networks as an essential means for individuals, businesses, and governments. Strategies, methods, models and techniques for preventing and handling hardware or software failures as well as avoiding performance degradation are, thus, fundamental for prevailing in business. Issues such as operational costs, revenues and the respective relationship to key performance and dependability metrics are central for defining the required system infrastructure. Our work aims to provide system performance and dependability models for supporting optimization of infrastructure design, aimed at business oriented metrics. In addition, a methodology is also adopted to support both the modeling and the evaluation process. The results showed that the proposed methodology can significantly reduce the complexity of infrastructure design as well as improve the relationship between business and infrastructure aspects

  1. The Management-Business Process: Cultural Considerations.

    Science.gov (United States)

    Ruiz, Reynaldo

    The effect of culture on the business management process in a Hispanic setting is explored for the benefit of persons in business in Latin America or with Hispanic groups in the United States. Understanding of cultural differences is important for business managers who work with Spanish speaking employees or clients because of the wide-ranging and…

  2. [Process optimisation in hospitals: from process to business organisation].

    Science.gov (United States)

    Eberlein-Gonska, Maria

    2010-01-01

    Apart from a multidimensional quality definition and the understanding of quality as a company-wide challenge, a third essential element of quality management is prevention. Thus, company quality policy has to be prevention-oriented and requires both customer and process orientation as important prerequisites. Process orientation especially focuses on the critical analyses of work flows as a condition for identifying early intervention options which, in turn, may influence the result. Developing a business organisation requires the definition of criteria for space planning, room assignment and room integration in consideration of both medical and economic aspects and the architectural concept. Specific experiences will be demonstrated as a case study using the example of a new building in the midst of the Carl Gustav Carus University Hospital in Dresden, the Diagnostic Centre for Internal Medicine and Neurology. The hospital management placed an order to develop a sustainable as well as feasible business organisation for all the different departments. The idea was to create a medical centre where maximum use was made of all planned spaces and resources on the basis of target processes which had to be defined and agreed upon with all the persons concerned. In a next step all the personal, space and operational resources required were assigned. The success of management in all industries, including the health care sector, crucially depends on the translation of ideas into practice, among them the critical factor of sustainability. In this context, the support by the management as a role model, a formal frame for the respective project group and the definition of controlling via defined indicators have special importance. The example of the Diagnostic Centre for Internal Medicine and Neurology demonstrates that the result of changed processes may release a cultural change where competition can be replaced by cooperation step by step. Copyright © 2010. Published by

  3. Business process modeling in the cloud

    OpenAIRE

    Yarahmadi, Aziz

    2014-01-01

    In this study, I have defined the first steps of creating a methodological framework to implement a cloud business application. The term 'cloud' here refers to applying the processing power of a network of computing tools to business solutions in order to move on from legacy systems. I have introduced the hardware and software requirements of cloud computing in business and the procedure by which the business needs will be found, analyzed and recorded as a decision making system. But first we...

  4. A Windows Phone 7 Oriented Secure Architecture for Business Intelligence Mobile Applications

    Directory of Open Access Journals (Sweden)

    Silvia TRIF

    2011-01-01

    Full Text Available This paper present and implement a Windows Phone 7 Oriented Secure Architecture for Business Intelligence Mobile Application. In the developing process is used a Windows Phone 7 application that interact with a WCF Web Service and a database. The types of Business Intelligence Mobile Applications are presented. The Windows mobile devices security and restrictions are presented. The namespaces and security algorithms used in .NET Compact Framework for assuring the application security are presented. The proposed architecture is showed underlying the flows between the application and the web service.

  5. Developing Business School Strategies: A Practitioner-Oriented Conceptualization

    Directory of Open Access Journals (Sweden)

    Daniel Seelhofer

    2016-03-01

    Full Text Available This conceptual paper examines the rationale for strategic planning in business schools and outlines an applied strategy development and controlling process that has been in use at a major Swiss business school for several years, contributing to a significant strengthening of the school's strategic position. It explains the strategy hierarchy and the strategy planning cycle, describes how to conduct a consistent strategic situation analysis, and details how to develop and manage a coherent strategy at all levels (normative, strategic, tactical, and operational, including type, nature, and structure of the corresponding documents.

  6. A new approach in Business Process Management

    OpenAIRE

    Hurbean, Luminita

    2008-01-01

    The new wave of BPM (Business Process Management) is not Business Process Reenginering, enterprise application integration, workflow management or another packaged application – it's the synthesis and extension of all these technologies and techniques into a unified whole. This unified whole becomes a new foundation upon which the enterprise is built, an enterprise more in tune with the true nature of business processes and their management. In a competitive economy, where margins continu...

  7. A Comparative of business process modelling techniques

    Science.gov (United States)

    Tangkawarow, I. R. H. T.; Waworuntu, J.

    2016-04-01

    In this era, there is a lot of business process modeling techniques. This article is the research about differences of business process modeling techniques. For each technique will explain about the definition and the structure. This paper presents a comparative analysis of some popular business process modelling techniques. The comparative framework is based on 2 criteria: notation and how it works when implemented in Somerleyton Animal Park. Each technique will end with the advantages and disadvantages. The final conclusion will give recommend of business process modeling techniques that easy to use and serve the basis for evaluating further modelling techniques.

  8. Specification, Verification and Optimisation of Business Processes

    DEFF Research Database (Denmark)

    Herbert, Luke Thomas

    is extended with stochastic branching, message passing and reward annotations which allow for the modelling of resources consumed during the execution of a business process. Further, it is shown how this structure can be used to formalise the established business process modelling language Business Process...... fault tree analysis and the automated optimisation of business processes by means of an evolutionary algorithm. This work is motivated by problems that stem from the healthcare sector, and examples encountered in this field are used to illustrate these developments....

  9. Syntax highlighting in business process models

    NARCIS (Netherlands)

    Reijers, H.A.; Freytag, T.; Mendling, J.; Eckleder, A.

    2011-01-01

    Sense-making of process models is an important task in various phases of business process management initiatives. Despite this, there is currently hardly any support in business process modeling tools to adequately support model comprehension. In this paper we adapt the concept of syntax

  10. Method for Business Process Management System Selection

    NARCIS (Netherlands)

    Thijs van de Westelaken; Bas Terwee; Pascal Ravesteijn

    2013-01-01

    In recent years business process management (BPM) and specifically information systems that support the analysis, design and execution of processes (also called business process management systems (BPMS)) are getting more attention. This has lead to an increase in research on BPM and BPMS. However

  11. Social software for business process modeling

    NARCIS (Netherlands)

    Koschmider, A.; Song, M.S.; Reijers, H.A.

    2010-01-01

    Formal models of business processes are used for a variety of purposes. But where the elicitation of the characteristics of a business process usually takes place in a collaborative fashion, the building of the final, formal process model is done mostly by a single person. This article presents the

  12. A core ontology for business process analysis

    NARCIS (Netherlands)

    Pedrinaci, C.; Domingue, J.; Alves De Medeiros, A.K.; Bechhofer, S.; Hauswirth, M.; Hoffmann, J.; Koubarakis, M.

    2008-01-01

    Business Process Management (BPM) aims at supporting the whole life-cycle necessary to deploy and maintain business processes in organisations. An important step of the BPM life-cycle is the analysis of the processes deployed in companies. However, the degree of automation currently achieved cannot

  13. Lifetime value in business process

    Directory of Open Access Journals (Sweden)

    Martin Souček

    2011-01-01

    Full Text Available The paper focuses on lifetime value assessment and its implementation and application in business processes. The lifetime value is closely connected to customer relationship management. The paper presents results of three consecutive researches devoted to issues of customer relationship management. The first two from 2008 and 2010 were conducted as quantitative ones; the one from 2009 had qualitative nature. The respondents were representatives of particular companies. The means for data collection was provided by ReLa system. We will focus on individual attributes of lifetime value of a customer, and relate them to approaches of authors mentioned in introduction. Based on the qualitative research data, the paper focuses on individual customer lifetime value parameters. These parameters include: the cost to the customer relationship acquisition and maintenance, profit generated from a particular customer, customer awareness value, the level of preparedness to adopt new products, the value of references and customer loyalty level. For each of these parameters, the paper provides specific recommendations. Moreover, it is possible to learn about the nature of these parameter assessments in the Czech environment.

  14. Market orientation of business schools and development of professional competencies of students in the tourism business

    Directory of Open Access Journals (Sweden)

    Rosi Maja

    2016-01-01

    Full Text Available Recent trends of spreading of market globalization, technological progress, internationalization, privatization and other relevant changes are strategically changing the context in which all institutions of society operate and prosper. The higher education sector is also affected, and, in particular, the business education has to be better aligned with these external realities. In this dynamic and changing environment, students, businesses and other stakeholders require knowledge and skills that will provide them with competency in relation to the current economic situation and technological advances. Tourism sector and whole economy increasingly depend on contemporary knowledge that provides appropriate job competency to students and competitive advantage to the providers of services. Adjustment of public higher education institutions is important for enhancing their market position in increasingly competitive market for business education. There is an increasing number of private business schools that have emerged recently, also in the field of tourism that have seen their great potential for business success and earnings in the increasingly competitive business education market, framed by a very dynamic and competitive environment of business education. In addition, business schools have to deal with the trend of shrinking budgetary (public funding of their operation, which forces them to search for additional funding by providing new educational offerings and strengthening of their market orientation. In the debate about the future of tourism education, there lies a gap between the requirements of the curriculum and the expectations of the industry, which argues that higher education has to serve the tourism of the future - that is to prepare students for a more active role in tourism organizations and in their search for improvements and adaptation to different competitive circumstances. Does business schools' curriculum follow the

  15. Exploring the Potential of Dynamic Perspective Taking on Business Processes

    Directory of Open Access Journals (Sweden)

    Florian Krenn

    2016-10-01

    Full Text Available Although many organizations have started to work with business process models in their operational practice, they have not explored the entire potential of intertwining business process modeling with organizational development. Process specifications contain workflows that require execution, in order to achieve business objectives and support business operation effectively. With the advent of Subject-oriented and Social Business Process Management, communication and stakeholder interaction have become novel perspectives on how to design and implement processes. They go beyond formal responsibilities encoded in functional roles, and are not very common across organizational hierarchies. However, stakeholders, including organizational developers and IT specialists, can be supported looking at processes and their execution from either perspective, namely, from a traditional one, focusing on functions and task accomplishment, and from an interactional perspective, focusing on communication among stakeholders and system interactions. The introduced dual-mode workflow execution engine UeberFlow allows considering both perspectives during process runtime, thus, checking operational completeness from either perspective. Stakeholders can start modeling with a perspective they are familiar with and subsequently proceed with the another one by switching dynamically to an alternate mode of execution. The presented meta-model and architecture of such a dual mode support tool enables coupling business process management directly with organizational development.

  16. Czech copreneur orientations to business and family responsibilities: A mixed embeddedness perspective

    OpenAIRE

    Jurik, N.; Křížková, A. (Alena); Pospíšilová, M. (Marie)

    2016-01-01

    This paper applies mixed-embeddedness approach to examine how state welfare policies, employment conditions and gender norms shape orientations to divisions of business and domestic labor among Czech copreneurs, i.e. romantic couples involved in businesses together. Twelve copreneur couples were interviewed. Women’s narratives are centered in analyzing motivations for business, divisions of labor, orientation to business/family and state policies. Female respondents expressed three orientatio...

  17. Report : business process intelligence challenge 2013

    NARCIS (Netherlands)

    Dongen, van B.F.; Weber, B.; Ferreira, D.R.; De Weerdt, J.; Lohmann, N.; Song, M.; Wohed, P.

    2014-01-01

    For the third time, the Business Process Intelligence workshop hosted the Business Process Intelligence Challenge. The goal of this challenge is twofold. On the one hand, the challenge allows researchers and practitioners in the field to show their analytical capabilities to a broader audience. On

  18. Declarative Enhancement Framework for Business Processes

    NARCIS (Netherlands)

    Groefsema, H.; Bulanov, P.; Aiello, M.; Kappel, G; Maamar, Z; MotahariNezhad, HR

    2011-01-01

    While Business Process Management (BPM) was designed to support rigid production processes, nowadays it is also at the core of more flexible business applications and has established itself firmly in the service world. Such a shift calls for new techniques. In this paper, we introduce a variability

  19. Business Process Modeling Notation - An Overview

    Directory of Open Access Journals (Sweden)

    Alexandra Fortiş

    2006-01-01

    Full Text Available BPMN represents an industrial standard created to offer a common and user friendly notation to all the participants to a business process. The present paper aims to briefly present the main features of this notation as well as an interpretation of some of the main patterns characterizing a business process modeled by the working fluxes.

  20. The Elements of Business Process Change

    African Journals Online (AJOL)

    user

    magnitude of the BPC effort, and its interruption to operations. Based on ... innovation, business process redesign and business process management ..... Table 5. Organization performance ( Organizational outcome and Impact). Mean SD. 1. Increased operational efficiency(decreased cycle time, inventory). 2.3 .97. 2.

  1. Diagnosing differences between business process models

    NARCIS (Netherlands)

    Dijkman, R.M.; Dumas, M.; Reichert, M.; Shan, M.-C.

    2008-01-01

    This paper presents a technique to diagnose differences between business process models in the EPC notation. The diagnosis returns the exact position of a difference in the business process models and diagnoses the type of a difference, using a typology of differences developed in previous work.

  2. Yes! The Business Department Teaches Data Processing

    Science.gov (United States)

    Nord, Daryl; Seymour, Tom

    1978-01-01

    After a brief discussion of the history and current status of business data processing versus computer science, this article focuses on the characteristics of a business data processing curriculum as compared to a computer science curriculum, including distinctions between the FORTRAN and COBOL programming languages. (SH)

  3. Business process model repositories : framework and survey

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.

    2009-01-01

    Large organizations often run hundreds or even thousands of business processes. Managing such large collections of business processes is a challenging task. Intelligent software can assist in that task by providing common repository functions such as storage, search and version management. They can

  4. A framework for business process model repositories

    NARCIS (Netherlands)

    Yan, Z.; Grefen, P.W.P.J.; Muehlen, zur M.; Su, J.

    2010-01-01

    Large organizations often run hundreds or even thousands of business processes. Managing such large collections of business processes is a challenging task. Intelligent software can assist in that task by providing common repository functions such as storage, search and version management. They can

  5. Unleashing the Effectiveness of Process-oriented Information Systems: Problem Analysis, Critical Success Factors, Implications

    NARCIS (Netherlands)

    Mutschler, B.B.; Reichert, M.U.; Bumiller, J.

    2008-01-01

    Process-oriented information systems (IS) aim at the computerized support of business processes. So far, contemporary IS have often fail to meet this goal. To better understand this drawback, to systematically identify its rationales, and to derive critical success factors for business process

  6. Unleashing the Effectiveness of Process-oriented Information Systems: Problem Analysis, Critical Success Factors, Implications

    OpenAIRE

    Mutschler, B.B.; Reichert, M.U.; Bumiller, J.

    2008-01-01

    Process-oriented information systems (IS) aim at the computerized support of business processes. So far, contemporary IS have often fail to meet this goal. To better understand this drawback, to systematically identify its rationales, and to derive critical success factors for business process support, we conducted three empirical studies: an exploratory case study in the automotive domain, an online survey among 79 IT professionals, and another online survey among 70 business process managem...

  7. Integrated Business Process Adaptation towards Friction-Free Business-to-Business Collaboration

    Science.gov (United States)

    Shan, Zhe

    2011-01-01

    One key issue in process-aware E-commerce collaboration is the orchestration of business processes of multiple business partners throughout a supply chain network in an automated and seamless way. Since each partner has its own internal processes with different control flow structures and message interfaces, the real challenge lies in verifying…

  8. Agent-oriented enterprise modeling based on business rules

    NARCIS (Netherlands)

    Taveter, K.; Wagner, G.R.; Kunii, H.S.; Jajodia, S.; Solvberg, A.

    2001-01-01

    Business rules are statements that express (certain parts of) a business policy, defining business terms and defining or constraining the operations of an enterprise, in a declarative manner. Since these rules define and constrain the interaction among business agents in the course of business

  9. The Elements of Business Process Change

    African Journals Online (AJOL)

    user

    organization and employees' empowerment recommended in the BPC literature. ... failure, selecting policy directions, and designing effective and efficient program. ... performance management, and business process change that is considered .... the new processes result in dramatic improvements including reduced work.

  10. Measures of Quality in Business Process Modelling

    Directory of Open Access Journals (Sweden)

    Radek Hronza

    2015-06-01

    Full Text Available Business process modelling and analysing is undoubtedly one of the most important parts of Applied (Business Informatics. Quality of business process models (diagrams is crucial for any purpose in this area. The goal of a process analyst’s work is to create generally understandable, explicit and error free models. If a process is properly described, created models can be used as an input into deep analysis and optimization. It can be assumed that properly designed business process models (similarly as in the case of correctly written algorithms contain characteristics that can be mathematically described. Besides it will be possible to create a tool that will help process analysts to design proper models. As part of this review will be conducted systematic literature review in order to find and analyse business process model’s design and business process model’s quality measures. It was found that mentioned area had already been the subject of research investigation in the past. Thirty-three suitable scietific publications and twenty-two quality measures were found. Analysed scientific publications and existing quality measures do not reflect all important attributes of business process model’s clarity, simplicity and completeness. Therefore it would be appropriate to add new measures of quality.

  11. Business process technology and the cloud : defining a business process cloud platform

    OpenAIRE

    Stoitsev, V.; Grefen, P.W.P.J.

    2012-01-01

    The present state of the integration between business process technology and the Cloud is vague and not well defined. Industry research organizations predict that enterprises will be moving in both these directions in the next few years. This will increase the need for a clear integration between these two areas. Apart from this, many current problems with automated business processes stem from the poor connection between business application systems and the needed business process support, a...

  12. Radiology image orientation processing for workstation display

    Science.gov (United States)

    Chang, Chung-Fu; Hu, Kermit; Wilson, Dennis L.

    1998-06-01

    Radiology images are acquired electronically using phosphor plates that are read in Computed Radiology (CR) readers. An automated radiology image orientation processor (RIOP) for determining the orientation for chest images and for abdomen images has been devised. In addition, the chest images are differentiated as front (AP or PA) or side (Lateral). Using the processing scheme outlined, hospitals will improve the efficiency of quality assurance (QA) technicians who orient images and prepare the images for presentation to the radiologists.

  13. Runtime Logistic Process Orchestration Based on Business Transaction Choreography

    NARCIS (Netherlands)

    Hofman, W.J.

    2013-01-01

    Today logistic systems are business document based, e.g. processing ship manifest, load lists, declarations, and shipping instructions. Business processes are organized in handling these business documents in the context of framework contracts with business partners. Implementations of new

  14. Management of Multi-projects In a Process oriented Organization

    OpenAIRE

    Macheridis, Nikos; Nilsson, Carl-Henrik

    2006-01-01

    When projects are used as an organisational platform to conduct business, a project can be the only project in the organisation or one amongst several others. The latter case is called multi-project organisation. Usually an organization with a multi-project environment has a base organisation, which can be functional, matrix structure or another. The purpose of this article is to develop a model based on a process oriented organization as a complement to functional or matrix organizational st...

  15. BPMN4SOA : A service oriented process modelling language

    OpenAIRE

    Bergstøl, Eivind

    2010-01-01

    Service oriented architectures have become very popular the last few years. The abstraction of computer systems into a service paradigm bring many new solutions, both for cross business processes to aid interoperability and the reuse of existing legacy systems in a new network centric world. In the wake of this, service modelling has become a part of OMGs Model Driven Architecture and new modelling languages that are based on past experience for the new paradigm are emerging. BPMN 2.0 and...

  16. System of business-processes management at motor-transport enterprise

    OpenAIRE

    Коgut, Y.

    2010-01-01

    The place of the system of business-processes management at motor-transport enterprise in the general system of management of the enterprise has been substantiated. The subsystems of strategic management, business-processes management of strategic orientation and current activity, processes of enterprise functioning management have been marked out. The system of motor-transport enterprise business-processes management has been formed, which, unlike the existing ones, is based on the system-cy...

  17. The Conceptual Framework for Business Process Innovation

    DEFF Research Database (Denmark)

    Møller, Charles

    This paper proposes a research program on Business Process Innovation: Towards Global Supply Chain Intelligence. Few words are more ubiquitous in business or society today than "innovation". This reflects that businesses are striving for ways to survive and thrive in an increasingly complex...... and connected world (IBM 2006). Most industrial supply chains today are globally scattered and nearly all organizations rely on their Enterprise Information Systems (ES) for integration and coordination of their activities. In this context innovation inevitably is driven by advanced information technology....... Organizations today are required not only to operate effective business processes but they also need to accommodate to changing business conditions at an increasing rate. Consequently the ability to develop and implement new processes driven by the Enterprise Information Systems is a central competence in most...

  18. GREEN BUSINESS PROCESS MANAGEMENT: A RESEARCH AGENDA

    Directory of Open Access Journals (Sweden)

    Aditya Ghose

    2010-01-01

    Full Text Available There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive technologies or waste disposal techniques, we often ignore the fact that the ability to optimize (existing operations to reduce their emissions impact is fundamental to this exercise. Business process management (BPM technology, with its focus on understanding, modelling and improving/optimizing business processes, is a key starting point. Process modelling technology has applications beyond what we would traditionally describe as business processes - we can also model and improve manufacturing and other "physical" processes. This paper describes the contours of the emerging research landscape in green business process management and presents some early results in this area.

  19. Matchmaking for business processes based on choreographies

    NARCIS (Netherlands)

    Wombacher, Andreas; Fankhauser, Peter; Mahleko, Bendick; Neuhold, Erich

    Web services have a potential to enhance B2B ecommerce over the Internet by allowing companies and organizations to publish their business processes on service directories where potential trading partners can find them. This can give rise to new business paradigms based on ad-hoc trading relations

  20. DESIGN FOCUSED ORIENTATION PROCESSES FOR MANAGING INVESTMENT COMPANIES IN THE FOREIGN EXCHANGE MARKET

    Directory of Open Access Journals (Sweden)

    Анатолий Аркадьевич АНАТОЛЬЕВ

    2015-05-01

    Full Text Available This report examines the investment companies operating in the market Forex. Business process analysis showed the design direction of their activities. Dedicated two groups of projects of investment companies can position them as project-oriented organization.

  1. Method for Business Process Management System Selection

    OpenAIRE

    Westelaken, van de, Thijs; Terwee, Bas; Ravesteijn, Pascal

    2013-01-01

    In recent years business process management (BPM) and specifically information systems that support the analysis, design and execution of processes (also called business process management systems (BPMS)) are getting more attention. This has lead to an increase in research on BPM and BPMS. However the research on BPMS is mostly focused on the architecture of the system and how to implement such systems. How to select a BPM system that fits the strategy and goals of a specific organization is ...

  2. Continuous Correctness of Business Processes Against Process Interference

    NARCIS (Netherlands)

    van Beest, Nick; Bucur, Doina

    2013-01-01

    In distributed business process support environments, process interference from multiple stakeholders may cause erroneous process outcomes. Existing solutions to detect and correct interference at runtime employ formal verification and the automatic generation of intervention processes at runtime.

  3. Research on demand-oriented Business English learning method

    Directory of Open Access Journals (Sweden)

    Zhou Yuan

    2016-01-01

    Full Text Available Business English is integrated with visual-audio-oral English, which focuses on the application for English listening and speaking skills in common business occasions, and acquire business knowledge and improve skills through English. This paper analyzes the Business English Visual-audio-oral Course, and learning situation of higher vocational students’ learning objectives, interests, vocabulary, listening and speaking, and focuses on the research of effective methods to guide the higher vocational students to learn Business English Visual-audio-oral Course, master Business English knowledge, and improve communicative competence of Business English.

  4. Business-oriented prioritization: A novel graphical technique

    International Nuclear Information System (INIS)

    Pascual, R.; Del Castillo, G.; Louit, D.; Knights, P.

    2009-01-01

    Traditionally, Pareto analysis has been used to select the most critical components and failure modes of a system. A clear disadvantage of this technique is that it requires preselecting a single criterion to establish priorities. More recently, a graphical log-scatter diagram technique has been proposed. It considers three key performance indicators simultaneously: reliability (MTBF), maintainability (MTTR), and unavailability (D). This technique considers only times and does not include economical effects explicitly. This article extends both techniques to explicitly consider both direct and indirect costs to prioritize from the point of view of an asset manager or from a maintenance decision-maker, as required. Due to the economic-based approach of this article, cost discounting is also considered inside financial costs such as-but not limited to-reliability-related investments. Also, the results are displayed on simple and accessible graphs which make them particularly useful for conveying results to non-technical managers. The methodology is illustrated by analyzing a shovel from the copper mine industry, and it clearly shows how the proposed technique facilitates business oriented decisions and how they should change under different market conditions.

  5. Business-oriented prioritization: A novel graphical technique

    Energy Technology Data Exchange (ETDEWEB)

    Pascual, R. [Centro de Mineria, Pontificia Universidad Catolica de Chile, Av. Vicuna Mackenna 4860, Santiago (Chile)], E-mail: rpascual@ing.puc.cl; Del Castillo, G. [Department of Mechanical Engineering, Universidad de Chile, Casilla 2777, Santiago (Chile); Louit, D. [Komatsu Chile, Av. Americo Vespucio 0631, Quilicura, Santiago (Chile); Centro de Mineria, Pontificia Universidad Catolica de Chile, Av. Vicuna Mackenna 4860, Santiago (Chile); Knights, P. [Division of Mining Engineering, Faculty of Engineering, Architecture and Information Technology, The University of Queensland, St. Lucia, Brisbane, 4072 (Australia)

    2009-08-15

    Traditionally, Pareto analysis has been used to select the most critical components and failure modes of a system. A clear disadvantage of this technique is that it requires preselecting a single criterion to establish priorities. More recently, a graphical log-scatter diagram technique has been proposed. It considers three key performance indicators simultaneously: reliability (MTBF), maintainability (MTTR), and unavailability (D). This technique considers only times and does not include economical effects explicitly. This article extends both techniques to explicitly consider both direct and indirect costs to prioritize from the point of view of an asset manager or from a maintenance decision-maker, as required. Due to the economic-based approach of this article, cost discounting is also considered inside financial costs such as-but not limited to-reliability-related investments. Also, the results are displayed on simple and accessible graphs which make them particularly useful for conveying results to non-technical managers. The methodology is illustrated by analyzing a shovel from the copper mine industry, and it clearly shows how the proposed technique facilitates business oriented decisions and how they should change under different market conditions.

  6. BUSINESS PROCESS REENGINEERING AS THE METHOD OF PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    O. Honcharova

    2013-09-01

    Full Text Available The article is devoted to the analysis of process management approach. The main understanding of process management approach has been researched in the article. The definition of process and process management has been given. Also the methods of business process improvement has been analyzed, among them are fast-analysis solution technology (FAST, benchmarking, reprojecting and reengineering. The main results of using business process improvement have been described in figures of reducing cycle time, costs and errors. Also the tasks of business process reengineering have been noticed. The main stages of business process reengineering have been noticed. The main efficiency results of business process reengineering and its success factors have been determined.

  7. Models for Trustworthy Service and Process Oriented Systems

    DEFF Research Database (Denmark)

    Lopez, Hugo Andres

    2010-01-01

    Service and process-oriented systems promise to provide more efective business and work processes and more flexible and adaptable enterprise IT systems. However, the technologies and standards are still young and unstable, making research in their theoretical foundations increasingly important. Our...... studies focus on two dichotomies: the global/local views of service interactions, and their imperative/declarative specification. A global view of service interactions describes a process as a protocol for interactions, as e.g. an UML sequence diagram or a WS-CDL choreography. A local view describes...... thesis is that we can provide a theoretical framework based on typed concurrent process and concurrent constraint calculi for the specication, analysis and verication of service and process oriented system designs which bridges the global and local view and combines the imperative and declarative...

  8. Process-oriented Design Methodology for the (Inter-) Organizational Intellectual Capital Management

    OpenAIRE

    Galeitzke, Mila; Oertwig, Nicole; Orth, Ronald; Kohl, Holger

    2016-01-01

    The development of a process-oriented design methodology for the visualization of intellectual capital in organisational business processes is described in this contribution. A tangible and intangible resource-oriented taxonomy in an integrated enterprise modelling environment is established. The comprehensive assessment, allocation and referencing of intellectual capital (human, structural and relational capital) counters the underutilization of available intellectual capital and allows for ...

  9. Research on Business Process Outsourcing | IDRC - International ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    The business process outsourcing (BPO) sector, worth over $130 billion ... Call for new OWSD Fellowships for Early Career Women Scientists now open ... Addressing Africa's unmet need for family planning by intensifying sexual and ...

  10. The Elements of Business Process Change

    African Journals Online (AJOL)

    user

    and are actually derived; and the impact of BPC endeavors on business processes and on ..... it also helps improve relationships with customers and suppliers, empower employees, and improve ..... Reduced budget consumption. 2.79. 1.1. 8.

  11. Modeling styles in business process modeling

    NARCIS (Netherlands)

    Pinggera, J.; Soffer, P.; Zugal, S.; Weber, B.; Weidlich, M.; Fahland, D.; Reijers, H.A.; Mendling, J.; Bider, I.; Halpin, T.; Krogstie, J.; Nurcan, S.; Proper, E.; Schmidt, R.; Soffer, P.; Wrycza, S.

    2012-01-01

    Research on quality issues of business process models has recently begun to explore the process of creating process models. As a consequence, the question arises whether different ways of creating process models exist. In this vein, we observed 115 students engaged in the act of modeling, recording

  12. General Process for Business Idea Generation

    OpenAIRE

    Halinen, Anu

    2017-01-01

    This thesis presents a process for generating ideas with the intent to propagate new business within a micro-company. Utilizing this newly proposed process, generation of new ideas will be initiated allowing for subsequent business plans to be implemented to grow the existing customer base. Cloudberrywind is a family-owned and family-operated micro company in the Finnish region that offers information technology consulting services and support for project management to improve company efficie...

  13. Using Intelligent Agents to Manage Business Processes

    OpenAIRE

    Jennings, N. R.; Faratin, P.; Johnson, M. J.; O'Brien, P.; Wiegand, M. E.

    1996-01-01

    Management of the business process requires pertinent, consistent and up-to-date information gathering and information dissemination. These complex and time consuming tasks prompt organizations to develop an Information Technology system to assist with the management of various aspects of their business processes. Intelligent agents are the strongest solution candidates because of their many advantages, namely: autonomy, social ability, responsiveness and proactiveness. Given these characteri...

  14. Business process modelling in demand-driven agri-food supply chains : a reference framework

    NARCIS (Netherlands)

    Verdouw, C.N.

    2010-01-01

    Keywords: Business process models; Supply chain management; Information systems; Reference information models; Market orientation; Mass customisation; Configuration; Coordination; Control; SCOR; Pot plants; Fruit industry

    Abstract

    The increasing volatility and diversity of

  15. Business process architectures: overview, comparison and framework

    Science.gov (United States)

    Dijkman, Remco; Vanderfeesten, Irene; Reijers, Hajo A.

    2016-02-01

    With the uptake of business process modelling in practice, the demand grows for guidelines that lead to consistent and integrated collections of process models. The notion of a business process architecture has been explicitly proposed to address this. This paper provides an overview of the prevailing approaches to design a business process architecture. Furthermore, it includes evaluations of the usability and use of the identified approaches. Finally, it presents a framework for business process architecture design that can be used to develop a concrete architecture. The use and usability were evaluated in two ways. First, a survey was conducted among 39 practitioners, in which the opinion of the practitioners on the use and usefulness of the approaches was evaluated. Second, four case studies were conducted, in which process architectures from practice were analysed to determine the approaches or elements of approaches that were used in their design. Both evaluations showed that practitioners have a preference for using approaches that are based on reference models and approaches that are based on the identification of business functions or business objects. At the same time, the evaluations showed that practitioners use these approaches in combination, rather than selecting a single approach.

  16. A Study into the Critical Success Factors when Implementing Business Process Management Systems.

    NARCIS (Netherlands)

    J.P.P. Ravesteijn

    2007-01-01

    Nowadays the interest in Business Process Management (BPM) and Service Oriented Architecture (SOA) is rising enormously. There are a lot of software developers and consultancy firms that are jumping to the occasion and are selling Business Process Management Systems (BPMS) that are based on these

  17. Adaptive Soa Stack-Based Business Process Monitoring Platform

    Directory of Open Access Journals (Sweden)

    Przemysław Dadel

    2014-01-01

    Full Text Available Executable business processes that formally describe company activities are well placed in the SOA environment as they allow for declarative organization of high-level system logic.However, for both technical and non-technical users, to fully benet from that element of abstractionappropriate business process monitoring systems are required and existing solutions remain unsatisfactory.The paper discusses the problem of business process monitoring in the context of the service orientation paradigm in order to propose an architectural solution and provide implementation of a system for business process monitoring that alleviates the shortcomings of the existing solutions.Various platforms are investigated to obtain a broader view of the monitoring problem and to gather functional and non-functional requirements. These requirements constitute input forthe further analysis and the system design. The monitoring software is then implemented and evaluated according to the specied criteria.An extensible business process monitoring system was designed and built on top of OSGiMM - a dynamic, event-driven, congurable communications layer that provides real-time monitoring capabilities for various types of resources. The system was tested against the stated functional requirements and its implementation provides a starting point for the further work.It is concluded that providing a uniform business process monitoring solution that satises a wide range of users and business process platform vendors is a dicult endeavor. It is furthermore reasoned that only an extensible, open-source, monitoring platform built on top of a scalablecommunication core has a chance to address all the stated and future requirements.

  18. Goal Orientation, Deep Learning, and Sustainable Feedback in Higher Business Education

    Science.gov (United States)

    Geitz, Gerry; Brinke, Desirée Joosten-ten; Kirschner, Paul A.

    2015-01-01

    Relations between and changeability of goal orientation and learning behavior have been studied in several domains and contexts. To alter the adopted goal orientation into a mastery orientation and increase a concomitant deep learning in international business students, a sustainable feedback intervention study was carried out. Sustainable…

  19. Customer and Market Orientation within AACSB Member Business Schools: Comparative Views from Three Levels of Administrators

    Science.gov (United States)

    Webster, Robert L.; Hammond, Kevin L.; Rothwell, James C.

    2010-01-01

    This paper is part of a stream of research dealing with customer and market orientation within higher education, specifically within business schools holding membership in AACSB-International. A market orientation strategy leading to a customer and market-oriented organizational culture is based upon the acceptance and adoption of the marketing…

  20. Process-oriented instruction: Some considerations

    NARCIS (Netherlands)

    Jong, F.P.C.M. de

    1995-01-01

    This paper does not attempt to be an introduction on process-oriented instruction by providing all the assumptions and key principles. It rather highlights the necessary epistemological shift in education from learning as a receptive process towards learning as a constructive process. The basis for

  1. Towards Using Reo for Compliance-Aware Business Process Modeling

    Science.gov (United States)

    Arbab, Farhad; Kokash, Natallia; Meng, Sun

    Business process modeling and implementation of process supporting infrastructures are two challenging tasks that are not fully aligned. On the one hand, languages such as Business Process Modeling Notation (BPMN) exist to capture business processes at the level of domain analysis. On the other hand, programming paradigms and technologies such as Service-Oriented Computing (SOC) and web services have emerged to simplify the development of distributed web systems that underly business processes. BPMN is the most recognized language for specifying process workflows at the early design steps. However, it is rather declarative and may lead to the executable models which are incomplete or semantically erroneous. Therefore, an approach for expressing and analyzing BPMN models in a formal setting is required. In this paper we describe how BPMN diagrams can be represented by means of a semantically precise channel-based coordination language called Reo which admits formal analysis using model checking and bisimulation techniques. Moreover, since additional requirements may come from various regulatory/legislative documents, we discuss the opportunities offered by Reo and its mathematical abstractions for expressing process-related constraints such as Quality of Service (QoS) or time-aware conditions on process states.

  2. Research on demand-oriented Business English learning method

    OpenAIRE

    Zhou Yuan

    2016-01-01

    Business English is integrated with visual-audio-oral English, which focuses on the application for English listening and speaking skills in common business occasions, and acquire business knowledge and improve skills through English. This paper analyzes the Business English Visual-audio-oral Course, and learning situation of higher vocational students’ learning objectives, interests, vocabulary, listening and speaking, and focuses on the research of effective methods to guide the higher voca...

  3. Analysis Influence of Proactivity Power Business, Market Orientation, and Competitive Advantage toward Marketing Performance

    Directory of Open Access Journals (Sweden)

    Lili Karmela Fitriani

    2016-02-01

    Full Text Available This research is an empirical study on Batik SMEs (Small Medium Enterprises in Cirebon District, West Java. This study analyzes the effect of proactivity power business, market orientation, and competitive advantage towards marketing performance. The subjects of this research were 215 Batik SMEs in Cirebon District West Java. The analysis was done using Structural Equation Modeling (SEM, AMOS ver. 18. The result shows that proactivity power business, market orientation, and competitive advantage give positive influence on marketing performance of  Batik SMEs. The research implication is when SME businesses focus on the effort in improving their proactivity power business and competitive advantage, it will give positive impact on marketing performance. Other research finding reveals that  the orientation of customer and orientation of competitor have some effects on marketing performance. In addition, SME businesses should know what customers want and they should be able to identify their competitors in order to improve their marketing performance.

  4. Influence of customer value orientation, brand value, and business ethics level on organizational performance

    Directory of Open Access Journals (Sweden)

    Leslier Maureen Valenzuela Fernández

    2016-06-01

    Full Text Available Purpose – Customer value orientation, brand value and business ethics are critical variables to developing long-term relationships with customers and achieve sustainable sales growth over time. This research shows how the degree of orientation to customer value by the sales forces, brand value and business ethical standards could significantly influence organizational performance. Design/methodology/approach – The study contributes to an explanatory model through a structural equation model (SEM and empirical evidence of research applied to 327 executives – occupying medium and high positions in several companies in Chile – who manage their business globally. Findings – The results support the hypothesis that customer value orientation, brand value and business ethics influence organizational performance. Originality/value – This research shows how the degree of orientation to customer value by the sales forces, brand value and business ethical standards could significantly influence organizational performance in a country like Chile.

  5. Configurable multi-perspective business process models

    NARCIS (Netherlands)

    La Rosa, M.; Dumas, M.; Hofstede, ter A.H.M.; Mendling, J.

    2011-01-01

    A configurable process model provides a consolidated view of a family of business processes. It promotes the reuse of proven practices by providing analysts with a generic modeling artifact from which to derive individual process models. Unfortunately, the scope of existing notations for

  6. Feedback on differences between business processes

    NARCIS (Netherlands)

    Dijkman, R.M.

    2007-01-01

    This paper presents techniques to pinpoint differences between business processes. We say that two processes are different if they are not (completed trace) equivalent. We developed techniques to point out where two processes are different and to explain why they are different. This in contrast to

  7. Semantic Service Design for Collaborative Business Processes in Internetworked Enterprises

    Science.gov (United States)

    Bianchini, Devis; Cappiello, Cinzia; de Antonellis, Valeria; Pernici, Barbara

    Modern collaborating enterprises can be seen as borderless organizations whose processes are dynamically transformed and integrated with the ones of their partners (Internetworked Enterprises, IE), thus enabling the design of collaborative business processes. The adoption of Semantic Web and service-oriented technologies for implementing collaboration in such distributed and heterogeneous environments promises significant benefits. IE can model their own processes independently by using the Software as a Service paradigm (SaaS). Each enterprise maintains a catalog of available services and these can be shared across IE and reused to build up complex collaborative processes. Moreover, each enterprise can adopt its own terminology and concepts to describe business processes and component services. This brings requirements to manage semantic heterogeneity in process descriptions which are distributed across different enterprise systems. To enable effective service-based collaboration, IEs have to standardize their process descriptions and model them through component services using the same approach and principles. For enabling collaborative business processes across IE, services should be designed following an homogeneous approach, possibly maintaining a uniform level of granularity. In the paper we propose an ontology-based semantic modeling approach apt to enrich and reconcile semantics of process descriptions to facilitate process knowledge management and to enable semantic service design (by discovery, reuse and integration of process elements/constructs). The approach brings together Semantic Web technologies, techniques in process modeling, ontology building and semantic matching in order to provide a comprehensive semantic modeling framework.

  8. Cluster processing business level monitor

    International Nuclear Information System (INIS)

    Muniz, Francisco J.

    2017-01-01

    This article describes a Cluster Processing Monitor. Several applications with this functionality can be freely found doing a search in the Google machine. However, those applications may offer more features that are needed on the Processing Monitor being proposed. Therefore, making the monitor output evaluation difficult to be understood by the user, at-a-glance. In addition, such monitors may add unnecessary processing cost to the Cluster. For these reasons, a completely new Cluster Processing Monitor module was designed and implemented. In the CDTN, Clusters are broadly used, mainly, in deterministic methods (CFD) and non-deterministic methods (Monte Carlo). (author)

  9. Cluster processing business level monitor

    Energy Technology Data Exchange (ETDEWEB)

    Muniz, Francisco J., E-mail: muniz@cdtn.br [Centro de Desenvolvimento da Tecnologia Nuclear (CDTN/CNEN-MG), Belo Horizonte, MG (Brazil)

    2017-07-01

    This article describes a Cluster Processing Monitor. Several applications with this functionality can be freely found doing a search in the Google machine. However, those applications may offer more features that are needed on the Processing Monitor being proposed. Therefore, making the monitor output evaluation difficult to be understood by the user, at-a-glance. In addition, such monitors may add unnecessary processing cost to the Cluster. For these reasons, a completely new Cluster Processing Monitor module was designed and implemented. In the CDTN, Clusters are broadly used, mainly, in deterministic methods (CFD) and non-deterministic methods (Monte Carlo). (author)

  10. Business model transformation process in the context of business ecosystem

    OpenAIRE

    Heikkinen, A.-M. (Anne-Mari)

    2014-01-01

    Abstract It is current phenomena that business environment has changed and has set new requirements for companies. Companies must adapt to the changes comes from outside its normal business environment and take into consideration wider business environment where it operates. These changes also have set new demands for company business model. Companies Business models need to be changed to match state of art business environ...

  11. System Documentation AS Basis For Company Business Process Improvement

    OpenAIRE

    Pelawi, Dewan

    2012-01-01

    Business process is an activity performed together to achieve business goals. Good business process will support the achievement of the organization’s plan to make profit for the company. In order to understand the business process, the business process needs to be documented and analyzed. The purpose of research is to make the system documentation as a basis to improve or complete the ongoing business process. The research method is system documentation. System documentation is a way to desc...

  12. Evaluating Knowledge of Business Processes

    Directory of Open Access Journals (Sweden)

    Andra TURDASAN

    2016-01-01

    Full Text Available Any organization relies on processes/procedures in order to organize the operations. Those processes can be explicit (e.g. textual descriptions of workflow steps or graphical descriptions or implicit (e.g. employees have learned by experience the steps needed to ‘get things done’. A widely acknowledged fact is that processes change due to internal and/or external factors. How can managers make sure the employees know the last version of the process? The current practice is to test employees by multiple-choice questions. This paper proposes a novel knowledge-testing approach based on graphical and interactive questions. To validate our approach, we set up a single-factor controlled experiment with novices and experts in a faculty admission process. The results show that our approach has better results in terms of correct answers.

  13. Editorial: Learning, teaching and disseminating knowledge in business process management

    Directory of Open Access Journals (Sweden)

    Jürgen Moormann

    2012-12-01

    Full Text Available Process-oriented thinking has become the major paradigm for managing companies and other organizations. The push for better processes has been even more intense due to rapidly evolving client needs, borderless global markets and innovations swiftly penetrating the market. Thus, education is decisive for successfully introducing and implementing Business Process Management (BPM initiatives. However, BPM education has been an area of challenge. This special issue aims to provide current research on various aspects of BPM education. It is an initial effort for consolidating better practices, experiences and pedagogical outcomes founded with empirical evidence to contribute towards the three pillars of education: learning, teaching, and disseminating knowledge in BPM.

  14. Extracting business vocabularies from business process models: SBVR and BPMN standards-based approach

    Science.gov (United States)

    Skersys, Tomas; Butleris, Rimantas; Kapocius, Kestutis

    2013-10-01

    Approaches for the analysis and specification of business vocabularies and rules are very relevant topics in both Business Process Management and Information Systems Development disciplines. However, in common practice of Information Systems Development, the Business modeling activities still are of mostly empiric nature. In this paper, basic aspects of the approach for business vocabularies' semi-automated extraction from business process models are presented. The approach is based on novel business modeling-level OMG standards "Business Process Model and Notation" (BPMN) and "Semantics for Business Vocabularies and Business Rules" (SBVR), thus contributing to OMG's vision about Model-Driven Architecture (MDA) and to model-driven development in general.

  15. Measuring similarity between business process models

    NARCIS (Netherlands)

    Dongen, van B.F.; Dijkman, R.M.; Mendling, J.

    2007-01-01

    Quality aspects become increasingly important when business process modeling is used in a large-scale enterprise setting. In order to facilitate a storage without redundancy and an efficient retrieval of relevant process models in model databases it is required to develop a theoretical understanding

  16. Technologies for Collaborative Business Process Management

    NARCIS (Netherlands)

    Sadiq, Shazia; Reichert, M.U.; Schulz, Karsten

    Business process management (BPM) has become an extensive area of research with several specialized aspects. BPM is viewed from highly diverse angles ranging from a management strategy to a software system. It is widely acknowledged that process enforcement technologies hold the potential to provide

  17. Workflow Patterns for Business Process Modeling

    NARCIS (Netherlands)

    Thom, Lucineia Heloisa; Lochpe, Cirano; Reichert, M.U.

    For its reuse advantages, workflow patterns (e.g., control flow patterns, data patterns, resource patterns) are increasingly attracting the interest of both researchers and vendors. Frequently, business process or workflow models can be assembeled out of a set of recurrent process fragments (or

  18. Business Process Innovation using the Process Innovation Laboratory

    DEFF Research Database (Denmark)

    Møller, Charles

    for practical applications has not been identified. The aim of this paper is to establish a conceptual framework for business process innovation in the supply chain based on advanced enterprise systems. The main approach to business process innovation in this context is to create a new methodology for exploring...... process models and patterns of applications. The paper thus presents a new concept for business process innovation called the process innovation laboratory a.k.a. the ?-Lab. The ?-Lab is a comprehensive framework for BPI using advanced enterprise systems. The ?-Lab is a collaborative workspace...... for experimenting with process models and an explorative approach to study integrated modeling in a controlled environment. The ?-Lab facilitates innovation by using an integrated action learning approach to process modeling including contemporary technological, organizational and business perspectives....

  19. Executable business process modeling as a tool for increasing the understanding of business processes in an organization

    OpenAIRE

    Demir, Ersin

    2014-01-01

    Understanding of business processes is becoming an important key factor for successful businesses and today many organizations are facing the lack of knowledge about the business processes that they are working on. Since the interaction between different business processes and different actors are becoming more common it is not only enough for employees to have knowledge about the business processes that they involve directly, but also they need to know about the other business processes in t...

  20. Kopernik : modeling business processes for digital customers

    OpenAIRE

    Estañol Lamarca, Montserrat; Castro, Manuel; Díaz-Montenegro, Sylvia; Teniente López, Ernest

    2016-01-01

    This paper presents the Kopernik methodology for modeling business processes for digital customers. These processes require a high degree of flexibility in the execution of their tasks or actions. We achieve this by using the artifact-centric approach to process modeling and the use of condition-action rules. The processes modeled following Kopernik can then be implemented in an existing commercial tool, Balandra.

  1. Effect of Linked Rules on Business Process Model Understanding

    DEFF Research Database (Denmark)

    Wang, Wei; Indulska, Marta; Sadiq, Shazia

    2017-01-01

    Business process models are widely used in organizations by information systems analysts to represent complex business requirements and by business users to understand business operations and constraints. This understanding is extracted from graphical process models as well as business rules. Prior...

  2. BUSINESS PROCESS MANAGEMENT SYSTEMS TECHNOLOGY COMPONENTS ANALYSIS

    Directory of Open Access Journals (Sweden)

    Andrea Giovanni Spelta

    2007-05-01

    Full Text Available The information technology that supports the implementation of the business process management appproach is called Business Process Management System (BPMS. The main components of the BPMS solution framework are process definition repository, process instances repository, transaction manager, conectors framework, process engine and middleware. In this paper we define and characterize the role and importance of the components of BPMS's framework. The research method adopted was the case study, through the analysis of the implementation of the BPMS solution in an insurance company called Chubb do Brasil. In the case study, the process "Manage Coinsured Events"" is described and characterized, as well as the components of the BPMS solution adopted and implemented by Chubb do Brasil for managing this process.

  3. Ontological Model of Business Process Management Systems

    Science.gov (United States)

    Manoilov, G.; Deliiska, B.

    2008-10-01

    The activities which constitute business process management (BPM) can be grouped into five categories: design, modeling, execution, monitoring and optimization. Dedicated software packets for business process management system (BPMS) are available on the market. But the efficiency of its exploitation depends on used ontological model in the development time and run time of the system. In the article an ontological model of BPMS in area of software industry is investigated. The model building is preceded by conceptualization of the domain and taxonomy of BPMS development. On the base of the taxonomy an simple online thesaurus is created.

  4. Visualizing human communication in business process simulations

    Science.gov (United States)

    Groehn, Matti; Jalkanen, Janne; Haho, Paeivi; Nieminen, Marko; Smeds, Riitta

    1999-03-01

    In this paper a description of business process simulation is given. Crucial part in the simulation of business processes is the analysis of social contacts between the participants. We will introduce a tool to collect log data and how this log data can be effectively analyzed using two different kind of methods: discussion flow charts and self-organizing maps. Discussion flow charts revealed the communication patterns and self-organizing maps are a very effective way of clustering the participants into development groups.

  5. Specification of e-business process model for PayPal online payment process using Reo

    NARCIS (Netherlands)

    M. Xie

    2005-01-01

    textabstractE-business process modeling allows business analysts to better understand and analyze the business processes, and eventually to use software systems to automate (parts of) these business processes to achieve higher profit. To support e-business process modeling, many business process

  6. Accounting Department Chairpersons' Perceptions of Business School Performance Using a Market Orientation Model

    Science.gov (United States)

    Webster, Robert L.; Hammond, Kevin L.; Rothwell, James C.

    2013-01-01

    This manuscript is part of a stream of continuing research examining market orientation within higher education and its potential impact on organizational performance. The organizations researched are business schools and the data collected came from chairpersons of accounting departments of AACSB member business schools. We use a reworded Narver…

  7. Specification of e-business process model for PayPal online payment process using Reo

    OpenAIRE

    Xie, M.

    2005-01-01

    textabstractE-business process modeling allows business analysts to better understand and analyze the business processes, and eventually to use software systems to automate (parts of) these business processes to achieve higher profit. To support e-business process modeling, many business process modeling languages have been used as tools. However, many existing business process modeling languages lack (a) formal semantics, (b) formal computational model, and (c) an integrated view of the busi...

  8. Towards emergence phenomenon in business process management

    Directory of Open Access Journals (Sweden)

    Koryl Maciej

    2017-06-01

    Full Text Available A standard solution regarding business process management automation in enterprises is the use of workflow management systems working by the Rule-Based Reasoning approach. In such systems, the process model which is designed entirely before the implementation has to meet all needs deriving from business activity of the organization. In practice, it means that great limitations arise in process control abilities, especially in the dynamic business environment. Therefore, new kinds of workflow systems may help which typically work in more agile way e.g. following the Case-Based Reasoning approach. The paper shows another possible solution – the use of emergence theory which indicates among other conditions required to fulfill stimulation of the system (for example the business environment to run grass-roots processes that lead to arising of new more sophisticated organizing forms. The paper also points the using opportunity of such techniques as the processing of complex events to fulfill key conditions pointed by the emergence theory.

  9. Process-oriented performance indicators for measuring ecodesign management practices

    DEFF Research Database (Denmark)

    Rodrigues, Vinicius Picanco; Pigosso, Daniela Cristina Antelmi; McAloone, Tim C.

    2016-01-01

    In order to support ecodesign performance measurement from a business perspective, this paper performs an exploration of available process-oriented indicators to be applied to ecodesign management practices. With the Ecodesign Maturity Model as a background framework, a systematic literature review...... coupled with a cross-content analysis was carried out to assign proper indicators to the practices. Results show that the currently available indicators do not fully reflect the characteristics of ecodesign and there is significant room for improving the development of tailor-made indicators....

  10. Job Orientation of Male and Female College Graduates in Business

    Science.gov (United States)

    Manhardt, Philip J.

    1972-01-01

    There was little overall sex differences in intrinsic job orientation but it was shown that the intrinsic-extrinsic dimension provides neither a complete explanation of the observed differences nor an accurate description of the underlying structure of job orientation. (Author)

  11. Business games : Promising, knowledge oriented tool for education

    OpenAIRE

    Rossman, Tomáš

    2012-01-01

    Diploma thesis is focused on Business games, as an effective tool for knowledge obtaining. In theoretical part, it defines terms like : knowledge, team, system, simulation and computer modeling and their connection with business games. In practical part, it presents four well chosen games and tries to clarify how these games work and how logic are their outputs. After that, it discuss potential use of this game at Faculty of management, University of economics, Prague.

  12. Business Process Modeling Languages Supporting Collaborative Networks

    NARCIS (Netherlands)

    Soleimani Malekan, H.; Afsarmanesh, H.; Hammoudi, S.; Maciaszek, L.A.; Cordeiro, J.; Dietz, J.L.G.

    2013-01-01

    Formalizing the definition of Business Processes (BPs) performed within each enterprise is fundamental for effective deployment of their competencies and capabilities within Collaborative Networks (CN). In our approach, every enterprise in the CN is represented by its set of BPs, so that other

  13. Architecture for Cross-Organizational Business Processes

    NARCIS (Netherlands)

    Hoffner, Yigal; Ludwig, Heiko; Gülcü, Ceki; Grefen, P.W.P.J.

    Efficient means of electronic interaction are an essential requirement for the integration of different companies' business processes along the value chain. Until recently, this interaction relied on expensive, complex and inflexible solutions, mostly based on EDI or some proprietary means. The high

  14. Understanding Modeling Requirements of Unstructured Business Processes

    NARCIS (Netherlands)

    Allah Bukhsh, Zaharah; van Sinderen, Marten J.; Sikkel, Nicolaas; Quartel, Dick

    2017-01-01

    Management of structured business processes is of interest to both academia and industry, where academia focuses on the development of methods and techniques while industry focuses on the development of supporting tools. With the shift from routine to knowledge work, the relevance of management of

  15. BPMN as a Communication Language for the Process- and Event-Oriented Perspectives in Fact-Oriented Conceptual Models

    Science.gov (United States)

    Bollen, Peter

    In this paper we will show how the OMG specification of BPMN (Business Process Modeling Notation) can be used to model the process- and event-oriented perspectives of an application subject area. We will illustrate how the fact-oriented conceptual models for the information-, process- and event perspectives can be used in a 'bottom-up' approach for creating a BPMN model in combination with other approaches, e.g. the use of a textual description. We will use the common doctor's office example as a running example in this article.

  16. Information governance in dynamic networked business process management

    NARCIS (Netherlands)

    Rasouli, M.; Eshuis, H.; Grefen, P.W.P.J.; Trienekens, J.J.M.; Kusters, R.J.

    2016-01-01

    Competition in today’s globalized markets forces organizations to collaborate within dynamic business networks to provide mass-customized integrated solutions for customers. The collaboration within dynamic business networks necessitates forming dynamic networked business processes (DNBPs).

  17. Trends in business process analysis: from verification to process mining

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Cardoso, J.; Cordeiro, J.; Filipe, J.

    2007-01-01

    Business process analysis ranges from model verification at design-time to the monitoring of processes at runtime. Much progress has been achieved in process verification. Today we are able to verify the entire reference model of SAP without any problems. Moreover, more and more processes leave

  18. DoD Business Mission Area Service-Oriented Architecture to Support Business Transformation

    National Research Council Canada - National Science Library

    Wisnosky, Dennis E; Feldshteyn, Dimitry; Mancuso, Wil; Gough, Al E; Riutort, Eric J; Strassman, Paul

    2008-01-01

    ... 1.4 million people and holding approximately $1.4 trillion in assets. IT spending for business support activities in the DoD BMA-funds to operate, maintain, and modernize business systems-comprise...

  19. On-the-fly auditing of business processes

    NARCIS (Netherlands)

    Hee, van K.M.; Hidders, A.J.H.; Houben, G.J.P.M.; Paredaens, J.; Thiran, P.A.P.; Jensen, K.; Donatelli, S.; Koutny, M.

    2010-01-01

    Information systems supporting business processes are usually very complex. If we have to ensure that certain business rules are enforced in a business process, it is often easier to design a separate system, called a monitor, that collects the events of the business processes and verifies whether

  20. On-the-fly auditing of business processes

    NARCIS (Netherlands)

    Hee, van K.M.; Hidders, A.J.H.; Houben, G.J.P.M.; Paredaens, J.; Thiran, P.A.P.

    2009-01-01

    Information systems supporting business process are mostly very complex. If we have to ensure that certain business rules are enforced in a business process, it is often easier to design a separate system, called a monitor, that collects the events of the business processes and verifies whether the

  1. Organizational agility key factors for dynamic business process management

    OpenAIRE

    Triaa , Wafa; Gzara , Lilia; Verjus , Hervé

    2016-01-01

    International audience; For several years, Business Process Management (BPM) is recognized as a holistic management approach that promotes business effectiveness and efficiency. Increasingly, corporates find themselves, operating in business environments filled with unpredictable, complex and continuous change. Driven by these dynamic competitive conditions, they look for a dynamic management of their business processes to maintain their processes performance. To be competitive, companies hav...

  2. Implementation of the Business Process Modelling Notation (BPMN) in the modelling of anatomic pathology processes.

    Science.gov (United States)

    Rojo, Marcial García; Rolón, Elvira; Calahorra, Luis; García, Felix Oscar; Sánchez, Rosario Paloma; Ruiz, Francisco; Ballester, Nieves; Armenteros, María; Rodríguez, Teresa; Espartero, Rafael Martín

    2008-07-15

    Process orientation is one of the essential elements of quality management systems, including those in use in healthcare. Business processes in hospitals are very complex and variable. BPMN (Business Process Modelling Notation) is a user-oriented language specifically designed for the modelling of business (organizational) processes. Previous experiences of the use of this notation in the processes modelling within the Pathology in Spain or another country are not known. We present our experience in the elaboration of the conceptual models of Pathology processes, as part of a global programmed surgical patient process, using BPMN. With the objective of analyzing the use of BPMN notation in real cases, a multidisciplinary work group was created, including software engineers from the Dep. of Technologies and Information Systems from the University of Castilla-La Mancha and health professionals and administrative staff from the Hospital General de Ciudad Real. The work in collaboration was carried out in six phases: informative meetings, intensive training, process selection, definition of the work method, process describing by hospital experts, and process modelling. The modelling of the processes of Anatomic Pathology is presented using BPMN. The presented subprocesses are those corresponding to the surgical pathology examination of the samples coming from operating theatre, including the planning and realization of frozen studies. The modelling of Anatomic Pathology subprocesses has allowed the creation of an understandable graphical model, where management and improvements are more easily implemented by health professionals.

  3. Development of functionally-oriented technological processes of electroerosive processing

    Science.gov (United States)

    Syanov, S. Yu

    2018-03-01

    The stages of the development of functionally oriented technological processes of electroerosive processing from the separation of the surfaces of parts and their service functions to the determination of the parameters of the process of electric erosion, which will provide not only the quality parameters of the surface layer, but also the required operational properties, are described.

  4. Process-oriented semantic web search

    CERN Document Server

    Tran, DT

    2011-01-01

    The book is composed of two main parts. The first part is a general study of Semantic Web Search. The second part specifically focuses on the use of semantics throughout the search process, compiling a big picture of Process-oriented Semantic Web Search from different pieces of work that target specific aspects of the process.In particular, this book provides a rigorous account of the concepts and technologies proposed for searching resources and semantic data on the Semantic Web. To collate the various approaches and to better understand what the notion of Semantic Web Search entails, this bo

  5. ORGANIZATIONAL CHANGE: BUSINESS PROCESS REENGINEERING OR OUTSOURCING?

    Directory of Open Access Journals (Sweden)

    Pellicelli Michela

    2012-12-01

    Full Text Available This article will analyze the logic behind the adoption of Business Process Reengineering and outsourcing. The first part analyzes Business Process Reengineering as a technique for analysis and for defining the business processes implemented by organizations in order to make the achievement of corporate objectives more efficient and effective. Nevertheless, this approach has some limits when the reengineering project aims solely at cost reduction. In any event, for several activities management must constantly evaluate the alternative to turning to outsourcing. In the second part we thus observe what should be the evaluations of management in order to pursue the objectives of maximum efficiency, economic efficiency, and productivity. Starting from the methodological assumptions that aid our understanding of the outsourcing of processes and that represent the operational and conceptual framework for the existence of this approach, several models will be analyzed held to be significant for determining those processes that can be outsourced, from a “strategic” point of view, and that are useful for deciding on the shift from BPR to outsourcing.

  6. A Petri Net-Based Software Process Model for Developing Process-Oriented Information Systems

    Science.gov (United States)

    Li, Yu; Oberweis, Andreas

    Aiming at increasing flexibility, efficiency, effectiveness, and transparency of information processing and resource deployment in organizations to ensure customer satisfaction and high quality of products and services, process-oriented information systems (POIS) represent a promising realization form of computerized business information systems. Due to the complexity of POIS, explicit and specialized software process models are required to guide POIS development. In this chapter we characterize POIS with an architecture framework and present a Petri net-based software process model tailored for POIS development with consideration of organizational roles. As integrated parts of the software process model, we also introduce XML nets, a variant of high-level Petri nets as basic methodology for business processes modeling, and an XML net-based software toolset providing comprehensive functionalities for POIS development.

  7. Tracing Entrepreneurship Orientation in Adolescence to Business Ownership

    Science.gov (United States)

    Saw, Guan Kung; Schneider, Barbara

    2012-01-01

    Why some individuals choose to become business owners is not entirely clear. Some scholars have argued that a more holistic approach that includes examining personality traits, social context, and developmental periods in the lifespan should provide a deeper understanding of these choices. Tracing the relationship between adolescents'…

  8. A framework for business oriented software quality approaches

    NARCIS (Netherlands)

    Trienekens, J.J.M.; Veenendaal, van E.P.W.M.; McMullan, J.

    1997-01-01

    The importance of software for business systems continues to grow. Software products play an increasingly important role in industry and society. The need f~r delivering "quality products" and "quality services" has become as relevant for companies in the field qf sqfiware development as for any

  9. ESOL as Business: Time for the Market-Oriented Teacher?

    Science.gov (United States)

    Walker, John

    2014-01-01

    Private-sector institutions offering English for speakers of other languages (ESOL) in postcompulsory contexts are distinctive in terms of their dual nature: As businesses, their principal raison d'etre is to turn a profit for their owners and shareholders, but at the same time they are educational institutions that are expected, at least in…

  10. The Role of Environmental Orientation in Business Networks

    DEFF Research Database (Denmark)

    Ritter, Thomas; Dickel, Petra

    Besides for-profit start-ups, an increasing number of firms start their existence with the purpose to “do good” for society – mirrored in an increasing academic discussion of sustainable firms. Yet, there is little research on the networking activities of start-ups that do not have profit...... generation as their primary focus. Addressing this research gap, we develop hypotheses on the different networking activities of environmentally oriented start-ups arguing that their societal focus has a positive impact on the frequency of their networking and the size of their network. For empirically...... investigating such networking differences, we use data from 179 technology-based start-ups and show that start-ups with a strong external environmental orientation have significantly higher networking frequency and build larger networks. On the contrary, strong internal environmental orientation is linked...

  11. Big Data Components for Business Process Optimization

    Directory of Open Access Journals (Sweden)

    Mircea Raducu TRIFU

    2016-01-01

    Full Text Available In these days, more and more people talk about Big Data, Hadoop, noSQL and so on, but very few technical people have the necessary expertise and knowledge to work with those concepts and technologies. The present issue explains one of the concept that stand behind two of those keywords, and this is the map reduce concept. MapReduce model is the one that makes the Big Data and Hadoop so powerful, fast, and diverse for business process optimization. MapReduce is a programming model with an implementation built to process and generate large data sets. In addition, it is presented the benefits of integrating Hadoop in the context of Business Intelligence and Data Warehousing applications. The concepts and technologies behind big data let organizations to reach a variety of objectives. Like other new information technologies, the main important objective of big data technology is to bring dramatic cost reduction.

  12. Cloud Standardization: Consistent Business Processes and Information

    Directory of Open Access Journals (Sweden)

    Razvan Daniel ZOTA

    2013-01-01

    Full Text Available Cloud computing represents one of the latest emerging trends in distributed computing that enables the existence of hardware infrastructure and software applications as services. The present paper offers a general approach to the cloud computing standardization as a mean of improving the speed of adoption for the cloud technologies. Moreover, this study tries to show out how organizations may achieve more consistent business processes while operating with cloud computing technologies.

  13. Deficiency tracking system, conceptual business process requirements

    Energy Technology Data Exchange (ETDEWEB)

    Hermanson, M.L.

    1997-04-18

    The purpose of this document is to describe the conceptual business process requirements of a single, site-wide, consolidated, automated, deficiency management tracking, trending, and reporting system. This description will be used as the basis for the determination of the automated system acquisition strategy including the further definition of specific requirements, a ''make or buy'' determination and the development of specific software design details.

  14. Deficiency tracking system, conceptual business process requirements

    International Nuclear Information System (INIS)

    Hermanson, M.L.

    1997-01-01

    The purpose of this document is to describe the conceptual business process requirements of a single, site-wide, consolidated, automated, deficiency management tracking, trending, and reporting system. This description will be used as the basis for the determination of the automated system acquisition strategy including the further definition of specific requirements, a ''make or buy'' determination and the development of specific software design details

  15. Business dominant position in innovation process

    OpenAIRE

    BABYCH T.O.

    2015-01-01

    In the international competitive environment innovative development acquires the special urgency for the nation. Innovation is no longer seen as a stochastic process. was The systematic implementation and stimulation of innovation have become the paradigm of economic development for the most of the world. It is important to form and to exploit new methodologies and tools for innovation policy. Such instruments should cover all the factors and results. So the large and small business should be...

  16. Service-oriented processes : an introduction to BPEL (Chapter 8)

    NARCIS (Netherlands)

    Ouyang, C.; Aalst, van der W.M.P.; Dumas, M.; Hofstede, ter A.H.M.; La Rosa, M.; Cardoso, J.

    2007-01-01

    The Business Process Execution Language for Web Services (BPEL) is an emerging standard for specifying the behaviour of Web services at different levels of details using business process modeling constructs. It represents a convergence between Web services and business process technology. This

  17. Collaborative business processes for enhancing partnerships among software services providers

    Science.gov (United States)

    Heil Cancian, Maiara; Rabelo, Ricardo; Gresse von Wangenheim, Christiane

    2015-08-01

    Software services have represented a powerful view to support the realisation of the service-oriented architecture (SOA) paradigm. Using open standards and facilitating systems projects, they have increasingly been used as a corporate architectural approach to create interoperable services-based software solutions that can more easily be reused and shared across disparate applications. In the context of software companies, most of them are small firms having enormous difficulties to keep competitive. One strategy to enhance their sustainability is to enlarge partnerships among them at a more valuable level by jointly offering (web) services-based solutions. However, their culture of collaboration is low, and partnerships are usually done with the same companies and sporadically. This article presents an approach to support a more intense collaboration among software companies to attend business opportunities in a more agile way, joining capacities and capabilities which they would not have if they worked alone. This requires, however, some preparedness. From the perspective of business processes, they should understand how to carry out a collaboration more properly. This is essentially what this article is about. It presents a comprehensive list of collaborative business processes and base practices that can also act as a guide for service providers' managers to implement and manage the collaboration along its lifecycle. Processes have been validated and results are discussed.

  18. Editorial: "Business process intelligence : connecting data and processes"

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Zhao, J.L.; Wang, H.; Wang, Harry Jiannan

    2015-01-01

    This introduction to the special issue on Business Process Intelligence (BPI) discusses the relation between data and processes. The recent attention for Big Data illustrates that organizations are aware of the potential of the torrents of data generated by today's information systems. However, at

  19. Towards a Framework for the Agile Mining of Business Processes

    NARCIS (Netherlands)

    Weber, Barbara; Reichert, Manfred; Rinderle, Stefanie; Wild, Werner; Bussler, Christoph J.; Haller, Armin

    2006-01-01

    In order to support business processes effectively, their implementation by a process management systems (PMS) must be as close to the real world’s processes as possible. Generally, it is not sufficient to analyze and model a business process only once, and then to handle respective business cases

  20. A Structural Reliability Business Process Modelling with System Dynamics Simulation

    OpenAIRE

    Lam, C. Y.; Chan, S. L.; Ip, W. H.

    2010-01-01

    Business activity flow analysis enables organizations to manage structured business processes, and can thus help them to improve performance. The six types of business activities identified here (i.e., SOA, SEA, MEA, SPA, MSA and FIA) are correlated and interact with one another, and the decisions from any business activity form feedback loops with previous and succeeding activities, thus allowing the business process to be modelled and simulated. For instance, for any company that is eager t...

  1. Customer orientation on online newspaper business models with paid content strategies: An empirical study

    OpenAIRE

    Goyanes, Manuel; Sylvie, George

    2014-01-01

    This study examines the transformations that trigger business models with paid content strategies on news organizations under the theoretical framework of market orientation. The results show three main factors: those related to competence, to the organization culture and to understanding of needs and wants of the audience. The findings also suggest that online newspapers business models with paid content strategies are more like experiments or forays rather than definitive methods that monet...

  2. An adaptive orienting theory of error processing.

    Science.gov (United States)

    Wessel, Jan R

    2018-03-01

    The ability to detect and correct action errors is paramount to safe and efficient goal-directed behaviors. Existing work on the neural underpinnings of error processing and post-error behavioral adaptations has led to the development of several mechanistic theories of error processing. These theories can be roughly grouped into adaptive and maladaptive theories. While adaptive theories propose that errors trigger a cascade of processes that will result in improved behavior after error commission, maladaptive theories hold that error commission momentarily impairs behavior. Neither group of theories can account for all available data, as different empirical studies find both impaired and improved post-error behavior. This article attempts a synthesis between the predictions made by prominent adaptive and maladaptive theories. Specifically, it is proposed that errors invoke a nonspecific cascade of processing that will rapidly interrupt and inhibit ongoing behavior and cognition, as well as orient attention toward the source of the error. It is proposed that this cascade follows all unexpected action outcomes, not just errors. In the case of errors, this cascade is followed by error-specific, controlled processing, which is specifically aimed at (re)tuning the existing task set. This theory combines existing predictions from maladaptive orienting and bottleneck theories with specific neural mechanisms from the wider field of cognitive control, including from error-specific theories of adaptive post-error processing. The article aims to describe the proposed framework and its implications for post-error slowing and post-error accuracy, propose mechanistic neural circuitry for post-error processing, and derive specific hypotheses for future empirical investigations. © 2017 Society for Psychophysiological Research.

  3. Text-analytic Measurement of Effectuation and Causation Orientations among Small and Global Business Managers

    DEFF Research Database (Denmark)

    Mattsson, Jan; Helmersson, Helge

    2012-01-01

    We demonstrate how one can measure overall quality in texts gathered from interviews by means of PERTEX text analytic method. We compare text analytic measures and content for locally active Scandinavian small business managers and globally operating Indian IT managers when recapitulating......-components we are also able to display the degree of fragmentation, focus and integration in the text. We show how AFFI measures differ between managers with a causation or effectuation orientation irrespective of their role as small business manager or as an established global manager. Hence, we posit...... that effectuation and causation orientations may be generic characteristic of managers in general....

  4. Ad-Hoc Business Processes in Web Services

    NARCIS (Netherlands)

    Wombacher, Andreas; Mahleko, Bendick

    Web service technologies promise to facilitate collaboration among business partners by helping potential business partners find one another and integrate their business processes to do business. Daunting challenges however exist before the full potential of Web services can be realized. Indexing

  5. Designing business rules for mediation : a process towards agent-mediated business coordination

    OpenAIRE

    Zhao, Z.; Dignum, M.V.; Dignum, F.P.M.

    2008-01-01

    Business process integration is a very active research area, in which mediation is one of the fundamental architectural choices. Mediators have difficulties to design mediation services that meet the requirements of the different stakeholders. Business rules play an important role in the decision process of mediation. In this paper, we analyze the role of business rules in the decision process, and use some examples to illustrate how business rules should be designed in order to help the deci...

  6. Business engineering. Generic Software Architecture in an Object Oriented View

    Directory of Open Access Journals (Sweden)

    Mihaela MURESAN

    2006-01-01

    Full Text Available The generic software architecture offers a solution for the the information system's development and implementation. A generic software/non-software model could be developed by integrating the enterprise blueprint concept (Zachman and the object oriented paradigm (Coad's archetype concept. The standardization of the generic software architecture for various specific software components could be a direction of crucial importance, offering the guarantee of the quality of the model and increasing the efficiency of the design, development and implementation of the software. This approach is also useful for the implementation of the ERP systems designed to fit the user’s particular requirements.

  7. Influence Business Process On The Quality Of Accounting Information System

    OpenAIRE

    Meiryani; Muhammad Syaifullah

    2015-01-01

    Abstract The purpose of this study was to determine the influence of business process to the quality of the accounting information system. This study aims to examine the influence of business process on the quality of the information system of accounting information system. The study was theoritical research which considered the roles of business process on quality of accounting information system which use secondary data collection. The results showed that the business process have a signifi...

  8. BUSINESS PROCESS MANAGEMENT IN INSURANCE CASE OF JADRANSKO INSURANCE COMPANY

    OpenAIRE

    Sanja Coric; Danijel Bara

    2014-01-01

    Selling insurance products in conditions of today’s modern technological solutions is faced with numerous challenges. Business processes in insurance as well as the results of these business processes are the real interface to policyholders. Modeling and analysis of business process in insurance ensure organizations to focus on the customer and increase the efficiency and quality of work. Managing critical business processes in every single organization, likewise in insurance is a key factor ...

  9. Alignment between business process governance and IT governance

    DEFF Research Database (Denmark)

    Rahimi, Fatemeh; Møller, Charles; Hvam, Lars

    2014-01-01

    frameworks to enable business-IT strategic alignment, efficient process and IT requirements specification, and IT-enabled business value realization. We examine the actuality of this alignment in practice through a case study conducted in a relatively mature multinational corporation. The findings indicate......The importance of business processes and the increasing centrality of IT to an organization's performance have called for a specific focus on business process governance and IT governance in contemporary enterprises. Despite the wide scope of business process management, which covers both business...... and IT domains, and the profound impact of IT on process innovations, the association between business process governance and IT governance remains under-explored. Analyzing the constituting elements of the two governance concepts, we propose the necessity of alignment between business process and IT governance...

  10. When cognitive biases lead to business process management issues

    NARCIS (Netherlands)

    Razavian, M.; Turetken, O.; Vanderfeesten, I.T.P.; Dumas, M.; Fantinato, M.

    2017-01-01

    There is a broad consensus that design decision making is important for Business Process Management success. Despite many business process design approaches and practices that are available, the quality of business process analysis and design relies heavily on human factors. Some of these factors

  11. Discovery and analysis of e-mail-driven business processes

    NARCIS (Netherlands)

    Stuit, Marco; Wortmann, Hans

    E-mail is used as the primary tool for business communication and collaboration. This paper presents a novel e-mail interaction mining method to discover and analyze e-mail-driven business processes. An e-mail-driven business process is perceived as a human collaboration process that consists of

  12. IMPROVEMENT OF BUSINESS PROCESSES OF THE ORGANIZATION CONSIDERING RISK

    Directory of Open Access Journals (Sweden)

    Дмитро Іванович БЕДРІЙ

    2015-05-01

    Full Text Available It is proposed to analyze the methods of optimization of business processes of the organization. The results of which is proposed to apply to the method of reengineering of business processes of the organization. Conclusions about the need to implement business process reengineering of the organization of the risk having an impact on its operations are made.

  13. Petri net transformations for business processes : a survey

    NARCIS (Netherlands)

    Lohmann, N.; Verbeek, H.M.W.; Dijkman, R.M.; Jensen, K.; Aalst, van der W.M.P.

    2009-01-01

    In Process-Aware Information Systems, business processes are often modeled in an explicit way. Roughly speaking, the available business process modeling languages can be divided into two groups.Languages from the first group are preferred by academic people but shunned by business people, and

  14. Styles in business process modeling: an exploration and a model

    NARCIS (Netherlands)

    Pinggera, J.; Soffer, P.; Fahland, D.; Weidlich, M.; Zugal, S.; Weber, B.; Reijers, H.A.; Mendling, J.

    2015-01-01

    Business process models are an important means to design, analyze, implement, and control business processes. As with every type of conceptual model, a business process model has to meet certain syntactic, semantic, and pragmatic quality requirements to be of value. For many years, such quality

  15. FNet : An Index for Advanced Business Process Querying

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.; Barros, A.; Gal, A.; Kindler, E.

    2012-01-01

    Nowadays, more and more organizations describe their operations in terms of business processes. Consequently, it is common for organizations to have collections of hundreds or even thousands of business process models. This calls for techniques to quickly retrieve business process models that

  16. FNet : an index for advanced business process querying

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.

    2012-01-01

    Nowadays, more and more organizations describe their operations in terms of business processes. Consequently, it is common for organizations to have collections of hundreds or even thousands of business process models. This calls for techniques to quickly retrieve business process models that

  17. BUSINESS PROCESS REENGINEERING: CONCEPTS CAUSES AND EFFECT

    Directory of Open Access Journals (Sweden)

    Bernardo Nugroho Yahya

    2002-01-01

    Full Text Available Some people made a wrong concept about Business Process Reengineering (BPR. Some were misunderstanding about the BPR term. In other way, so many researches were introduced to describe a better definition about BPR. The thinking about concepts, causes, and effect of BPR will make a new perception about the term of BPR itself as a better methodology instead of the other Quality Management Methodology such as Total Quality Management (TQM, Just In Time (JIT, etc. This paper will mention the context of BPR in some of case study's journal.

  18. Transformation of accounting business processes in emergencies

    Directory of Open Access Journals (Sweden)

    D.O. Gritsyshen

    2016-12-01

    Full Text Available In the article the transformation of the accounting business processes in emergency situations. The models identify the consequences of emergencies, which is the basis for the transformation of the elements method of accounting, to address the consequences of emergencies isolation from the totality of objects of accounting and determine the properties that affect decision-making. Designed identify complex patterns of consequences of emergencies, allows accounting system to generate information that allows for a set of properties consequences of emergencies, and management decisions taking into account complex factors. Determined the possible consequences of emergency situations for individual objects accounting, information resources, which are accounts of accounting and financial reporting indicators.

  19. Business Process Compliance through Reusable Units of Compliant Processes

    NARCIS (Netherlands)

    D. Shumm; O. Turetken; N. Kokash (Natallia); A. Elgammal; F. Leymann; J. van den Heuvel

    2010-01-01

    htmlabstractCompliance management is essential for ensuring that organizational business processes and supporting information systems are in accordance with a set of prescribed requirements originating from laws, regulations, and various legislative or technical documents such as Sarbanes-Oxley Act

  20. Orienting and Onboarding Clinical Nurse Specialists: A Process Improvement Project.

    Science.gov (United States)

    Garcia, Mayra G; Watt, Jennifer L; Falder-Saeed, Karie; Lewis, Brennan; Patton, Lindsey

    Clinical nurse specialists (CNSs) have a unique advanced practice role. This article describes a process useful in establishing a comprehensive orientation and onboarding program for a newly hired CNS. The project team used the National Association of Clinical Nurse Specialists core competencies as a guide to construct a process for effectively onboarding and orienting newly hired CNSs. Standardized documents were created for the orientation process including a competency checklist, needs assessment template, and professional evaluation goals. In addition, other documents were revised to streamline the orientation process. Standardizing the onboarding and orientation process has demonstrated favorable results. As of 2016, 3 CNSs have successfully been oriented and onboarded using the new process. Unique healthcare roles require special focus when onboarding and orienting into a healthcare system. The use of the National Association of Clinical Nurse Specialists core competencies guided the project in establishing a successful orientation and onboarding process for newly hired CNSs.

  1. Biomimetic processing of oriented crystalline ceramic layers

    Energy Technology Data Exchange (ETDEWEB)

    Cesarano, J.; Shelnutt, J.A.

    1997-10-01

    The aim of this project was to develop the capabilities for Sandia to fabricate self assembled Langmuir-Blodgett (LB) films of various materials and to exploit their two-dimensional crystalline structure to promote the growth of oriented thin films of inorganic materials at room temperature. This includes the design and synthesis of Langmuir-active (amphiphilic) organic molecules with end groups offering high nucleation potential for various ceramics. A longer range goal is that of understanding the underlying principles, making it feasible to use the techniques presented in this report to fabricate unique oriented films of various materials for electronic, sensor, and membrane applications. Therefore, whenever possible, work completed in this report was completed with the intention of addressing the fundamental phenomena underlying the growth of crystalline, inorganic films on template layers of highly organized organic molecules. This problem was inspired by biological processes, which often produce exquisitely engineered structures via templated growth on polymeric layers. Seashells, for example, exhibit great toughness owing to their fine brick-and-mortar structure that results from templated growth of calcium carbonate on top of layers of ordered organic proteins. A key goal in this work, therefore, is to demonstrate a positive correlation between the order and orientation of the template layer and that of the crystalline ceramic material grown upon it. The work completed was comprised of several parallel efforts that encompassed the entire spectrum of biomimetic growth from solution. Studies were completed on seashells and the mechanisms of growth for calcium carbonate. Studies were completed on the characterization of LB films and the capability developed for the in-house fabrication of these films. Standard films of fatty acids were studied as well as novel polypeptides and porphyrins that were synthesized.

  2. Controlling Business Object States in Business Process Models to Support Compliance

    OpenAIRE

    Peņicina, L

    2016-01-01

    The doctoral thesis addresses the existing gap between business process models and states of business objects. Existing modelling methods such as BPMN and ArchiMate lack an explicitly declarative approach for capturing states of business objects and laws of state transitions. This gap hinders the compliance of business process models with regulations imposed internally or externally, and can result in potential legal problems for organizations. Also this g...

  3. The influence of business strategy on new product activity: the role of market orientation

    NARCIS (Netherlands)

    Frambach, R.T.; Prabhu, Jaideep; Verhallen, T.M.M.

    2003-01-01

    In this paper, we propose that business strategy influences new product activity both directly and indirectly via its influence on market orientation. Accordingly, we develop a framework linking firms' relative emphasis on cost leadership, product differentiation and focus strategies to firms'

  4. Business orientation and the willingness to distribute dental tasks of Dutch dentists.

    NARCIS (Netherlands)

    Bruers, J.J.M.; Rossum, G.M.J.M. van; Felling, A.J.A.; Truin, G.J.; Hof, M.A. van 't

    2003-01-01

    AIM: Dentists have a dual professional role: they have to focus on good oral health in their patients and, at the same time, they have to organise their practices. The aim of this analysis was to assess the extent to which dentists can be seen as business-oriented and/or willing to delegate to

  5. Business orientation and the willingness to distribute dental tasks of Dutch dentists

    NARCIS (Netherlands)

    Bruers, J.J.M.; Rossum, G.M.J.M. van; Felling, A.J.A.; Truin, G.J.; Hof, M.A. van 't

    2003-01-01

    Aim: Dentists have a dual professional role: they have to focus on good oral health in their patients and, at the same time, they have to organise their practices. The aim of this analysis was to assess the extent to which dentists can be seen as business-oriented and/or willing to delegate to

  6. Transforming Internal Activities of Business Process Models to Services Compositions

    NARCIS (Netherlands)

    Dirgahayu, Teduh; Quartel, Dick; van Sinderen, Marten J.; Mostefaoui, S.K.; Maamar, Z.; Ferreira Pires, L.; Hammoudi, S.; Rinderle-Ma, S.; Sadiq, S.; Schulz, K.

    As a service composition language, BPEL imposes as constraint that a business process model should consist only of activities for interacting with other business processes. BPEL provides limited support for implementing internal activities, i.e. activities that are performed by a single business

  7. Associating Assertions with Business Processes and Monitoring their Execution

    NARCIS (Netherlands)

    Lazovik, Alexander; Aiello, Marco; Papazoglou, Mike

    2004-01-01

    Business processes that span organizational borders describe the interaction between multiple parties working towards a common objective. They also express business rules that govern the behavior of the process and account for expressing changes reflecting new business objectives and new market

  8. Leveraging Big-Data for Business Process Analytics

    Science.gov (United States)

    Vera-Baquero, Alejandro; Colomo Palacios, Ricardo; Stantchev, Vladimir; Molloy, Owen

    2015-01-01

    Purpose: This paper aims to present a solution that enables organizations to monitor and analyse the performance of their business processes by means of Big Data technology. Business process improvement can drastically influence in the profit of corporations and helps them to remain viable. However, the use of traditional Business Intelligence…

  9. Business process modeling for processing classified documents using RFID technology

    Directory of Open Access Journals (Sweden)

    Koszela Jarosław

    2016-01-01

    Full Text Available The article outlines the application of the processing approach to the functional description of the designed IT system supporting the operations of the secret office, which processes classified documents. The article describes the application of the method of incremental modeling of business processes according to the BPMN model to the description of the processes currently implemented (“as is” in a manual manner and target processes (“to be”, using the RFID technology for the purpose of their automation. Additionally, the examples of applying the method of structural and dynamic analysis of the processes (process simulation to verify their correctness and efficiency were presented. The extension of the process analysis method is a possibility of applying the warehouse of processes and process mining methods.

  10. The Formalization of the Business Process Modeling Goals

    Directory of Open Access Journals (Sweden)

    Ligita Bušinska

    2016-10-01

    Full Text Available In business process modeling the de facto standard BPMN has emerged. However, the applications of this notation have many subsets of elements and various extensions. Also, BPMN still coincides with many other modeling languages, forming a large set of available options for business process modeling languages and dialects. While, in general, the goal of modelers is a central notion in the choice of modeling languages and notations, in most researches that propose guidelines, techniques, and methods for business process modeling language evaluation and/or selection, the business process modeling goal is not formalized and not transparently taken into account. To overcome this gap, and to explicate and help to handle business process modeling complexity, the approach to formalize the business process modeling goal, and the supporting three dimensional business process modeling framework, are proposed.

  11. Modeling interdependencies between business and communication processes in hospitals.

    Science.gov (United States)

    Brigl, Birgit; Wendt, Thomas; Winter, Alfred

    2003-01-01

    The optimization and redesign of business processes in hospitals is an important challenge for the hospital information management who has to design and implement a suitable HIS architecture. Nevertheless, there are no tools available specializing in modeling information-driven business processes and the consequences on the communication between information processing, tools. Therefore, we will present an approach which facilitates the representation and analysis of business processes and resulting communication processes between application components and their interdependencies. This approach aims not only to visualize those processes, but to also to evaluate if there are weaknesses concerning the information processing infrastructure which hinder the smooth implementation of the business processes.

  12. Managing risks in business model innovation processes

    DEFF Research Database (Denmark)

    Taran, Yariv; Boer, Harry; Lindgren, Peter

    2010-01-01

    Companies today, in some industries more than others, invest more capital and resources just to stay competitive, develop more diverse solutions, and increasingly start thinking more radically when considering their business models. However, despite the understanding that business model (BM...

  13. Risks and factors contributing towards rural entrepreneurial orientation growth of business in an emerging economy

    Directory of Open Access Journals (Sweden)

    Lawrence Mpele Lekhanya

    2016-10-01

    Full Text Available This paper examines risks and critical factors contributing to the rural entrepreneurial orientation growth of businesses. The concept of entrepreneurial orientation and various factors influencing the rural entrepreneurial orientation growth are still not well known. The study aimed to assess risks and critical factors affecting rural entrepreneurial orientation growth of businesses. Questionnaire was developed and used to collect primary data from 127 rural entrepreneurs. The sample was made with small and medium entrepreneurs operating in rural places. They were selected using quota sampling, with respondents completing a questionnaire with the assistance of an interviewer. The study used quantitative technique for data collection. SPSS (23.0 version was used for data analysis and scientific statistical significance level found to be (.000* at the Cronbach’s alpha (.791* reliability. Results of the survey reveal that majority indicates competition as a big challenge for them. Findings further indicate that competitor is due to the small market and lack of products differentiation. This study introduces an additional literature in the field of entrepreneurship with specific reference to rural entrepreneurship. The paper will benefit rural entrepreneurs, entrepreneurial marketing managers, potential young entrepreneurs, business consultants, policymakers, financial institutions, government agencies and all affiliated stakeholders by introducing a new understanding of risks and various critical factors causative into rural entrepreneurial orientation growth of business in an emerging economy. Most work on the entrepreneurship development has concentrated in the urban areas with little emphasis on the rural places. The findings of this study limited by study’s exploratory, small sample and quantitative nature. Therefore, generalisation of results should be done with care and further research is encouraged and should aim at the development of

  14. BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Vesna Bosilj-Vukšić

    2006-12-01

    Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

  15. Business process technology and the cloud : defining a business process cloud platform

    NARCIS (Netherlands)

    Stoitsev, V.; Grefen, P.W.P.J.

    2012-01-01

    The present state of the integration between business process technology and the Cloud is vague and not well defined. Industry research organizations predict that enterprises will be moving in both these directions in the next few years. This will increase the need for a clear integration between

  16. Business process management and IT management: The missing integration

    DEFF Research Database (Denmark)

    Rahimi, Fatemeh; Møller, Charles; Hvam, Lars

    2016-01-01

    of IT on process innovations, the association between business process management and IT management is under-explored. Drawing on a literature analysis of the capabilities of business process and IT governance frameworks and findings from a case study, we propose the need for horizontal integration between the two......The importance of business processes and the centrality of IT to contemporary organizations' performance calls for a specific focus on business process management and IT management. Despite the wide scope of business process management covering both business and IT domains, and the profound impact...... management functions to enable strategic and operational business - IT alignment. We further argue that the role of IT in an organization influences the direction of integration between the two functions and thus the choice of integration mechanisms. Using case study findings, we propose...

  17. BPMN 2.0 introduction to the standard for business process modeling

    CERN Document Server

    Allweyer, Thomas

    2016-01-01

    BPMN (Business Process Model and Notation) is the established standard for business process modeling. Only a few years after its first publication, it has gained widespread adoption in practice. All important modeling tools support BPMN diagramming. It is possible to create business-oriented diagrams, but also technical models for process execution in business process management systems (BPMS). This book provides a stepwise introduction to BPMN, using many examples close to practice. Starting with the basic elements for modeling sequence flow, all BPMN 2.0 diagrams are presented and discussed in detail. You will gain a profound understanding of the complete notation, and you will be able to make correct use of the different language elements. In the second edition, a collection of useful modeling patterns has been added. These patterns provide best-practice solutions for typical problems arising in the practice of process modeling.

  18. Survey of business process management: challenges and solutions

    Science.gov (United States)

    Alotaibi, Youseef; Liu, Fei

    2017-09-01

    The current literature shows that creating a good framework on business process model (PM) is not an easy task. A successful business PM should have the ability to ensure accurate alignment between business processes (BPs) and information technology (IT) designs, provide security protection, manage the rapidly changing business environment and BPs, manage customer power, be flexible for reengineering and ensure that IT goals can be easily derived from business goals and hence an information system (IS) can be easily implemented. This article presents an overview of research in the business PM domain. We have presented a review of the challenges facing business PMs, such as misalignment between business and IT, difficulty of deriving IT goals from business goals, creating secured business PM, reengineering BPs, managing the rapidly changing BP and business environment and managing customer power. Also, it presents the limitations of existing business PM frameworks. Finally, we outline several guidelines to create good business PM and the possible further research directions in the business PM domain.

  19. INTERNET OF THINGS AND BUSINESS PROCESS MANAGEMET

    Directory of Open Access Journals (Sweden)

    Cristian IVANUS

    2016-05-01

    Full Text Available In recent years intelligent devices that include dedicated software, smart devices, sensors and advanced communication capabilities for sending and receiving data, began to be used in more diverse economic areas. The added value of using and connecting them via the Internet-of-Things (IoT [1] is given by the capability of monitoring and permanent control state systems (energy, traffic, transport, agriculture, health, community public services, etc without human factor intervention. Another feature of these devices is provided by the ability to make decisions based on analysis of data obtained. Although advanced technologies are evolving and investing in IoT devices industry increase more and more, the challenges of integrating these devices and communications security are still valid.This paper aims to present some significant issues related to the integration of IoT devices using concepts of Business Process Management (BPM.

  20. NPTool: Towards Scalability and Reliability of Business Process Management

    Science.gov (United States)

    Braghetto, Kelly Rosa; Ferreira, João Eduardo; Pu, Calton

    Currently one important challenge in business process management is provide at the same time scalability and reliability of business process executions. This difficulty becomes more accentuated when the execution control assumes complex countless business processes. This work presents NavigationPlanTool (NPTool), a tool to control the execution of business processes. NPTool is supported by Navigation Plan Definition Language (NPDL), a language for business processes specification that uses process algebra as formal foundation. NPTool implements the NPDL language as a SQL extension. The main contribution of this paper is a description of the NPTool showing how the process algebra features combined with a relational database model can be used to provide a scalable and reliable control in the execution of business processes. The next steps of NPTool include reuse of control-flow patterns and support to data flow management.

  1. Improving Orientation Outcomes: Implementation of Phased Orientation Process in an Intermediate Special Care Nursery.

    Science.gov (United States)

    Rivera, Emily K; Shedenhelm, Heidi J; Gibbs, Ardyce L

    2015-01-01

    In response to changing needs of registered nurse orientees, the staff education committee in the Intermediate Special Care Nursery has implemented a phased orientation process. This phased process includes a mentoring experience postorientation to support a new nurse through the first year of employment. Since implementing the phased orientation process in the Intermediate Special Care Nursery, orientee satisfaction and preparation to practice have increased, and length of orientation has decreased.

  2. Business Processes Improvement in e-Supply Chains

    Directory of Open Access Journals (Sweden)

    Dragana Rejman Petrovic

    2016-12-01

    Full Text Available The development of a model to improve business processes in e-supply chains involves the use of a process approach to and a methodology for information systems development and includes the definition of the requirement, logical key process modeling with the defined information flow within the logical subsystem, logical data modeling, the logical network and data distribution modeling, and the logical interface modeling in order to meet different users´ needs. In doing so, a variety of methods and techniques for the different development stages of management information systems are used, namely: the business process management, the business process performance management and the analytic hierarchy process as a method for multiple-criteria decision making. This paper analyzes business processes and different types of supply chains in the automotive industry, as the representative of complex systems. Based on the selected key business processes and key performance indicators of business processes, the analytic hierarchy process model is developed, followed by their optimization. The result is the management information system model intended to improve the key business processes in e-supply chains. The research results show that the performance improvement of business processes in e-supply chains, the application of the model to improve the key business processes and the application of Web-based information and communication solutions affect the efficiency and quality of e-supply chains.

  3. Aligning Business Process Quality and Information System Quality

    OpenAIRE

    Heinrich, Robert

    2013-01-01

    Business processes and information systems mutually affect each other in non-trivial ways. Frequently, the business process design and the information system design are not well aligned. This means that business processes are designed without taking the information system impact into account, and vice versa. Missing alignment at design time often results in quality problems at runtime, such as large response times of information systems, large process execution times, overloaded information s...

  4. BPM-in-the-Large - Towards a higher level of abstraction in Business Process Management

    OpenAIRE

    Houy , Constantin; Fettke , Peter; Loos , Peter; Aalst , Wil M. P.; Krogstie , John

    2010-01-01

    International audience; Business Process Management (BPM) has gained tremendous importance in recent years and BPM technologies and techniques are widely applied in practice. Furthermore there is a growing and very active research community looking at process modeling and analysis, reference models, workflow flexibility, process mining and process-centric Service-Oriented Architectures (SOA). However, it is clear that existing approaches have problems dealing with the enormous challenges real...

  5. STRUCTURAL ELEMENTS OF THE PROCESS OF BUSINESS ENGLISH SKILLS FORMATION IN FUTURE DOCTORS

    Directory of Open Access Journals (Sweden)

    Людмила Русалкіна

    2015-05-01

    Full Text Available The article is devoted to the structure and organization of medical students’ business English teaching process. The main attention is spared to the problem of creation of the experimental model of future doctors’ business English skills formation. The suggested model is aimed at productive mastering of lexical and grammar communicative skills, at formation of business English communicative abilities of students-medics; it has communicative direction and is professionally oriented. The exercises correspond to English language knowledge of the future doctors and are set in sequence of increasing complexity.

  6. Employee Orientation: A Process, Not a Program.

    Science.gov (United States)

    Zemke, Ron

    1989-01-01

    No or poor orientation can reduce new employees' effectiveness and contribute to dissatisfaction and turnover, costing the company money. The orientation programs of large companies such as Disney, Texas Instruments, and Corning Glass are successful due to high expectations, supervisor and senior management involvement, anxiety reduction, and…

  7. Transformation Strategies between Block-Oriented and Graph-Oriented Process Modelling Languages

    DEFF Research Database (Denmark)

    Mendling, Jan; Lassen, Kristian Bisgaard; Zdun, Uwe

    2006-01-01

    Much recent research work discusses the transformation between different process modelling languages. This work, however, is mainly focussed on specific process modelling languages, and thus the general reusability of the applied transformation concepts is rather limited. In this paper, we aim...... to abstract from concrete transformation strategies by distinguishing two major paradigms for representing control flow in process modelling languages: block-oriented languages (such as BPEL and BPML) and graph-oriented languages (such as EPCs and YAWL). The contribution of this paper are generic strategies...... for transforming from block-oriented process languages to graph-oriented languages, and vice versa....

  8. Selection of Activities in Dynamic Business Process Simulation

    Directory of Open Access Journals (Sweden)

    Toma Rusinaitė

    2016-06-01

    Full Text Available Maintaining dynamicity of business processes is one of the core issues of today's business as it enables businesses to adapt to constantly changing environment. Upon changing the processes, it is vital to assess possible impact, which is achieved by using simulation of dynamic processes. In order to implement dynamicity in business processes, it is necessary to have an ability to change components of the process (a set of activities, a content of activity, a set of activity sequences, a set of rules, performers and resources or dynamically select them during execution. This problem attracted attention of researches over the past few years; however, there is no proposed solution, which ensures the business process (BP dynamicity. This paper proposes and specifies dynamic business process (DBP simulation model, which satisfies all of the formulated DBP requirements.

  9. Towards dynamic interorganizational business process management (text keynote speech)

    NARCIS (Netherlands)

    Grefen, P.W.P.J.; Reddy, S.M.

    2006-01-01

    In the modern day business world, we see more and more complex collaboration scenarios in which multiple autonomous organizations work together. From a business perspective, we distinguish between horizontal and vertical relationships. We argue that the concept of business process is central in both

  10. Specification and verification of harmonized business-process collaborations

    NARCIS (Netherlands)

    Norta, A.H.; Eshuis, H.

    2010-01-01

    In the area of business-to-business (B2B) collaboration, original equipment manufacturers (OEMs) are confronted with the problem of spending a considerable time and effort on coordinating suppliers across multiple tiers of their supply chains. By supporting inter-organizational business-process

  11. Petroleum-orientated business in Norway: accelerated internationalisation and global presence

    International Nuclear Information System (INIS)

    Heum, Per; Vatne, Eirik; Kristiansen, Frode

    2006-01-01

    A market analysis of petroleum-oriented business in Norway. The analysis is built on four studies conducted by SNF during the last 6 to 7 years, assigned by the Norwegian Oil and Energy Department. Focus is on internationalisation, and how the companies have evolved in international upstream petroleum markets. An overall conclusion is that this business sector has experienced a very positive trend during the examined period, with increasingly international competitiveness and growing export. The companies committed to research and development has achieved the greatest success. Large companies are on average more international than smaller ones (ml)

  12. Digitizing business processes in the intersection of energy, forest and ICT industries

    Energy Technology Data Exchange (ETDEWEB)

    Mustonen, T.; Karvonen, M.; Soininen, L.; Hellsten, K.; Kaessi, T.

    2008-07-01

    The focal question of the study was to increase the understanding of electronic business in the forest and energy sectors. To recognize trends, business potential and best ideas in this field, we have used interviews, the Delphi method, Scenario method, Idea session methods, analysis of alliances, Clustering and Portfolio management tools. One purpose of this study is to combine 'top down' approaches in describing alternative future views in electronic business field and 'bottom up' approaches to situate business ideas into different scenarios and contexts. Electrification of business processes can be divided into the electrification of organizations' internal processes, processes between organizations, and electrification of customer interface. According to results organizations are already quite advanced in optimizing internal processes and the next phase is to optimize processes between different actors, which also provide opportunities for new kind of services and products. At the customer interface value orientation instead of an 'IT as your service' orientation is one of the main driving forces. Although the motivation for e-business projects primarily come now from cost savings and productivity improvements, opportunities for new business innovations increase significance in the future. Most important technological drivers of change include common global standards, interoperability, service oriented architecture (SOA), Web Services, radio frequency identification (RFID) and IT outsourcing. Business logic has changed toward a more networked action with a customer value orientation. An overall view resulting from the study is that the industries' opportunity spectrum for digital business development is relatively wide. Key questions in digitization strategies of industries include the division between industry core processes and support processes and in the outsourcing strategies of these different processes. The results

  13. THE INFLUENCE OF SOCIAL CAPITAL AND ENTREPRENEURSHIP ORIENTATION ON BUSINESS STRATEGY AND PERFORMANCE OF MICRO, SMALL AND MEDIUM ENTERPRISES: A STUDY IN TIMOR TENGAH UTARA

    Directory of Open Access Journals (Sweden)

    Fina Y.

    2017-12-01

    Full Text Available This research aims to explain the Influence of Social Capital, Entrepreneurship Orientation on Business Strategy and Performance of Micro, Small and Medium Enterprises (MSME. The population of this study - owners and/or managers of MSME furniture processing industry and traditional weaving industry in district of Timor Tengah Utara with a sample of 40 respondents. Sampling technique is done using simple random sampling. The analysis data technique used in this research is Partial Least Square approach. The results of this study indicate that social capital and entrepreneurship orientation have a significant effect on the business strategy and performance of MSME.

  14. [Recovery of consciousness: process-oriented approach].

    Science.gov (United States)

    Gusarova, S B

    2014-01-01

    Traditionally psychological neurorehabilitation of neurosurgical patients is provided subject to availability of clear consciousness and minimal potential to communicate verbally. Cognitive and emotional disorders, problems in social adaptation, neurotic syndromes are normally targets in such cases. We work with patients having survived severe brain damage being in different states of consciousness: vegetative state, minimal state of consciousness, mutism, confusion, posttraumatic Korsaroff syndrom. Psychologist considers recovery of consciousness as the target besides traditional tasks. Construction of communication with patient is central part of such job, where the patient remains unable to contact verbally, yet it is impossible to consider potential aphasia. This is a non-verbal "dialogue" with patient created by psychologist with gradual development and involving other people and objects of environment. Inline with modern neuroscientific achievements demonstrating ability to recognize by patients with severe brain injury (A. Owen, S. Laureys, M. Monti, M. Coleman, A. Soddu, M. Boly and others) we base upon psychological science, on psychotherapeutic approaches containing instruments inevitable to work with patients in altered states of consciousness and creation of non-verbal communication with patient (Jung, Reich, Alexander, Lowen, Keleman, Arnold and Amy Mindell, S. Tomandl, D. Boadella, A. Längle, P. Levin etc). This article will include 15 years of experience to apply Process-oriented approach by A. Mindell to recovery of consciousness of neurosurgical patients based on work with "minimal signals" (micro moves, breath, mimic reactions etc.), principle of feedback, psychosomatic resonance, empathy.

  15. Business process of reputation management of food industry enterprises

    Directory of Open Access Journals (Sweden)

    Derevianko Olena. H.

    2014-01-01

    Full Text Available The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process and identifies their place in formation of the enterprise reputation. It also shows that the reputation management should be considered a business process of the highest level of management. Construction of the flow structure of the Reputation Management business process allows uncovering the logic of interrelation of inlets and outlets within the framework of the specified main stages of the business process: assessment of the current state of reputation, collection of information about stakeholders, identification of PR strategy goals, planning of necessary resources, realisation of the PR strategy, assessment of efficiency and process monitoring. The article offers the flow, functional and organisational structures of the Reputation Management business process for food industry enterprises. Moreover, justification of functional and organisational structures of the Reputation Management business process gives a possibility to distribute functions of reputation management between specific executors and establish responsibility for each stage of the business process.

  16. USING THE BUSINESS MODEL CANVAS TO IMPROVE INVESTMENT PROCESSES

    DEFF Research Database (Denmark)

    Sort, Jesper Chrautwald; Nielsen, Christian

    2017-01-01

    and the business angels did not fully agree on the value proposition of the investment opportunity. Practical implications — The findings show that entrepreneurs who market their business cases to investors obtain better feedback and a higher chance of funding using the business model canvas. Implications...... of this paper also relate to the preparation of the entrepreneurs and that matchmakers between entrepreneurs and investors can use the business model canvas to facilitate such processes. Originality/value — This paper contributes to both the theory of the investment process as well as the application......Purpose — This paper investigates how entrepreneurs market their business opportunities towards business angels in the investment process. This is achieved by introducing the Business Model Canvas as a mitigating framework to help entrepreneurs in communicating and structuring the information...

  17. Business Process as a Service Model Based Business and IT Cloud Alignment as a Cloud Offering

    OpenAIRE

    Robert Woitsch; Wilfrid Utz

    2015-01-01

    Cloud computing proved to offer flexible IT solutions. Although large enterprises may benefit from this technology, SMEs are falling behind in cloud usage due to missing ITcompetence and hence lose the ability to efficiently adapt their IT to their business needs. This paper introduces the project idea of the H2020 project CloudSocket, by elaborating the idea of Business Processes as a Service (BPaaS), where concept models and semantics are applied to align business processes with Cloud deplo...

  18. Business process of reputation management of food industry enterprises

    OpenAIRE

    Derevianko Olena. H.

    2014-01-01

    The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process) a...

  19. Influence Business Process On The Quality Of Accounting Information System

    Directory of Open Access Journals (Sweden)

    Meiryani

    2015-01-01

    Full Text Available Abstract The purpose of this study was to determine the influence of business process to the quality of the accounting information system. This study aims to examine the influence of business process on the quality of the information system of accounting information system. The study was theoritical research which considered the roles of business process on quality of accounting information system which use secondary data collection. The results showed that the business process have a significant effect on the quality of accounting information systems.

  20. Proposal for an Object Oriented Process Modeling Language

    OpenAIRE

    Anderl, Reiner; Raßler, Jochen; Malzacher, Jens

    2008-01-01

    Processes are very important for the success within many business fields. They define the proper application of methods, technologies and company structures in order to reach business goals. Not only manufacturing processes have to be defined from the start point to their end, also other processes like product development processes need a proper description to gain success. For example in automotive industries complex product development processes are necessary and defined prior to product de...

  1. An Approach to quantify the Costs of Business Process Intelligence.

    NARCIS (Netherlands)

    Mutschler, B.B.; Bumiller, J.; Reichert, M.U.; Desel, J.; Frank, U.

    2005-01-01

    Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is crucial. The use of business process intelligence (BPI) tools offers promising perspectives in this respect. However, when

  2. Indexing business processes based on annotated finite state automata

    NARCIS (Netherlands)

    Mahleko, B.; Wombacher, Andreas

    The existing service discovery infrastructure with UDDI as the de facto standard, is limited in that it does not support more complex searching based on matching business processes. Two business processes match if they agree on their simple services, their processing order as well as any mandatory

  3. A linear time layout algorithm for business process models

    NARCIS (Netherlands)

    Gschwind, T.; Pinggera, J.; Zugal, S.; Reijers, H.A.; Weber, B.

    2014-01-01

    The layout of a business process model influences how easily it can beunderstood. Existing layout features in process modeling tools often rely on graph representations, but do not take the specific properties of business process models into account. In this paper, we propose an algorithm that is

  4. Investigating the success of operational business process management systems

    NARCIS (Netherlands)

    Poelmans, S.; Reijers, H.A.; Recker, J.

    2013-01-01

    Business process management systems (BPMS) belong to a class of enterprise information systems that are characterized by the dependence on explicitly modeled process logic. Through the process logic, it is relatively easy to manage explicitly the routing and allocation of work items along a business

  5. IT education strategy oriented to the alignment between business and information systems

    Directory of Open Access Journals (Sweden)

    Marko Čičin-Šain

    2013-12-01

    Full Text Available In this paper we analyze the significance of IT education strategy oriented to the alignment between in - formation systems and business systems. We establish goals and develop concepts, and present a metho - dological frame of strategic IT education. We report the results of our research and investigate the way and intensity of the impact of strategic IT education on the factors influencing the alignment and linking between information systems and business strategies. From the point of view of our research, we have focused on factors that have an influence on the alignment between information systems and business strategies, and factors affecting organisational effectiveness. Factors influencing strategic IT education have also been systematized within the categories of busine - ss/information system alignment, and organisational effectiveness. Since strategic IT education has been recognized and organized in different concepts, we have included three concepts in our questionnaires: strategic IT education for managers, organisational learning and e-learning

  6. Teaching Business Process Management with Simulation in Graduate Business Programs: An Integrative Approach

    Science.gov (United States)

    Saraswat, Satya Prakash; Anderson, Dennis M.; Chircu, Alina M.

    2014-01-01

    This paper describes the development and evaluation of a graduate level Business Process Management (BPM) course with process modeling and simulation as its integral component, being offered at an accredited business university in the Northeastern U.S. Our approach is similar to that found in other Information Systems (IS) education papers, and…

  7. An object-oriented description method of EPMM process

    Science.gov (United States)

    Jiang, Zuo; Yang, Fan

    2017-06-01

    In order to use the object-oriented mature tools and language in software process model, make the software process model more accord with the industrial standard, it’s necessary to study the object-oriented modelling of software process. Based on the formal process definition in EPMM, considering the characteristics that Petri net is mainly formal modelling tool and combining the Petri net modelling with the object-oriented modelling idea, this paper provides this implementation method to convert EPMM based on Petri net into object models based on object-oriented description.

  8. Experiences and Comparison Study of EPC & UML For Business Process & IS Modeling

    OpenAIRE

    Md. Rashedul Islam; Md. Rofiqul Islam; Md. Shariful Alam; Md. Shafiul Azam

    2011-01-01

    Business process modeling is an approach by which we can analyze and integrate the business process. Using the Business Process Modeling we can represent the current and future process of a business/organization/enterprise. The business process modeling is a prerequisite and essential implementing a business or making any automation system. In this paper, we present our experience in a Business Process Modeling for organization. This paper presents detailed description about business process ...

  9. Preserving the Context of Interrupted Business Process Activities

    NARCIS (Netherlands)

    Bassil, S.; Rinderle, S.B.; Keller, R.; Reichert, M.U.; Kropf, P.G.

    2005-01-01

    The capability to safely interrupt business process activities is an important requirement for advanced process-aware information systems. Indeed, exceptions stemming from the application environment often appear while one or more application-related process activities are running. Safely

  10. Preserving the Context of Interrupted Business Process Activities

    NARCIS (Netherlands)

    Bassil, S.; Rinderle, S.B.; Keller, R.; Kropf, P.G.; Reichert, M.U.; Chen, C.S.; Filipe, J.; Seruca, I.; Cordeiro, J.

    2006-01-01

    The capability to safely interrupt business process activities is an important requirement for advanced process-aware information systems. Indeed, exceptions stemming from the application environment often appear while one or more application-related process activities are running. Safely

  11. Developing cloud-based Business Process Management (BPM): a survey

    Science.gov (United States)

    Mercia; Gunawan, W.; Fajar, A. N.; Alianto, H.; Inayatulloh

    2018-03-01

    In today’s highly competitive business environment, modern enterprises are dealing difficulties to cut unnecessary costs, eliminate wastes and delivery huge benefits for the organization. Companies are increasingly turning to a more flexible IT environment to help them realize this goal. For this reason, the article applies cloud based Business Process Management (BPM) that enables to focus on modeling, monitoring and process management. Cloud based BPM consists of business processes, business information and IT resources, which help build real-time intelligence systems, based on business management and cloud technology. Cloud computing is a paradigm that involves procuring dynamically measurable resources over the internet as an IT resource service. Cloud based BPM service enables to address common problems faced by traditional BPM, especially in promoting flexibility, event-driven business process to exploit opportunities in the marketplace.

  12. Transformation Strategies between Block-Oriented and Graph-Oriented Process Modelling Languages

    DEFF Research Database (Denmark)

    Mendling, Jan; Lassen, Kristian Bisgaard; Zdun, Uwe

    to abstract from concrete transformationstrategies by distinguishing two major paradigms for process modelling languages:block-oriented languages (such as BPEL and BPML) and graph-oriented languages(such as EPCs and YAWL). The contribution of this paper are generic strategiesfor transforming from block......Much recent research work discusses the transformation between differentprocess modelling languages. This work, however, is mainly focussed on specific processmodelling languages, and thus the general reusability of the applied transformationconcepts is rather limited. In this paper, we aim......-oriented process languages to graph-oriented languages,and vice versa. We also present two case studies of applying our strategies....

  13. Business process reporting using process mining, analytic workflows and process cubes : A case study in education

    NARCIS (Netherlands)

    Bolt Iriondo, A.J.; de Leoni, M.; van der Aalst, W.M.P.; Gorissen, P.; Paolo, C.; Stefanie, R.-M.

    2017-01-01

    Business Process Intelligence (BPI) is an emerging topic that has gained popularity in the last decade. It is driven by the need for analysis techniques that allow businesses to understand and improve their processes. One of the most common applications of BPI is reporting, which consists on the

  14. Fresh Approaches to Business Process Modeling (Dagstuhl Seminar 16191)

    OpenAIRE

    Hull, Richard; Koschmider, Agnes; Reijers, Hajo A.; Wong, William

    2016-01-01

    Business Process Management (BPM) has significantly advanced and gained high popularity in industry. However, it remains an open issue why tools frequently are used for business process modeling that are not mainly implemented for this purpose. Often, macros for Microsoft Visio or Microsoft Excel form the first choice to capture the flow of business activities. One reason why these tools might be used is the low training effort and the fast creation of a quick model, which can be generated wi...

  15. Goal-Equivalent Secure Business Process Re-engineering

    DEFF Research Database (Denmark)

    Acosta, Hugo Andrés Lópes; Massacci, Fabio; Zannone, Nicola

    2008-01-01

    that they are somehow “equivalent”. In this paper we propose a method for passing from SI*, a modeling language for capturing and modeling functional, security, and trust organizational and system requirements, to business process specifications and vice versa. In particular, starting from an old secure business......The introduction of information technologies in health care systems often requires to re-engineer the business processes used to deliver care. Obviously, the new and re-engineered processes are observationally different and thus we cannot use existing model-based techniques to argue...... process, we reconstruct the functional and security requirements at organizational level that such a business process was supposed to meet (including the trust relations that existed among the members of the organization). To ensure that the re-engineered business process meets the elicited requirements...

  16. Organizational learning as a test-bed for business process reengineering

    DEFF Research Database (Denmark)

    Larsen, Michael Holm; Leinsdorff, Torben

    1998-01-01

    The fact that a company's learning ability may prevent strategic drift and the fact that many companies are undertaking BPR (business process reengineering) projects leads us to ask whether all these BPR activities promote organizational learning. Within this framework, we studied the extent...... of Enzyme Business, Novo Nordisk A/S. The result of the analysis is that a correlation between BPR and organizational learning has been established, i.e. the BPR elements: customer focus, process orientation, high level of ambition, clean sheet principle, performance measuring, the business system diamond...... to which BPR promotes organizational learning by focusing on the project group and the steering committee. This paper is based partly on a theoretical study of the significant characteristics of BPR and of organizational learning and partly on a field study carried out in cooperation with the business unit...

  17. Modern business process automation : YAWL and its support environment

    NARCIS (Netherlands)

    Hofstede, ter A.H.M.; Aalst, van der W.M.P.; Adams, M.; Russell, N.C.

    2010-01-01

    This book provides a comprehensive treatment of the field of Business Process Management (BPM) with a focus on Business Process Automation. It achieves this by covering a wide range of topics, both introductory and advanced, illustrated through and grounded in the YAWL (Yet Another Workflow

  18. A Critical Evaluation and Framework of Business Process Improvement Methods

    NARCIS (Netherlands)

    Vanwersch, R.J.B.; Shahzad, K.; Vanderfeesten, I.; Vanhaecht, K.; Grefen, P.; Pintelon, L.M.; Mendling, J.; van Merode, G.G.; Reijers, H.A.

    2016-01-01

    The redesign of business processes has a huge potential in terms of reducing costs and throughput times, as well as improving customer satisfaction. Despite rapid developments in the business process management discipline during the last decade, a comprehensive overview of the options to

  19. A Survey on Evaluation Factors for Business Process Management Technology

    NARCIS (Netherlands)

    Mutschler, B.B.; Reichert, M.U.

    2006-01-01

    Estimating the value of business process management (BPM) technology is a difficult task to accomplish. Computerized business processes have a strong impact on an organization, and BPM projects have a long-term cost amortization. To systematically analyze BPM technology from an economic-driven

  20. A Unified Toolset for Business Process Model Formalization

    NARCIS (Netherlands)

    B. Changizi (Behnaz); N. Kokash (Natallia); F. Arbab (Farhad)

    2010-01-01

    htmlabstractIn this paper, we present a toolset to automate the transformation of Business Process Modeling Notation (BPMN), UML Sequence Diagrams, and Business Process Execution Language (BPEL), into their proposed formal semantics expressed in the channel-based coordination language Reo. Such

  1. Analyzing Properties of Stochastic Business Processes By Model Checking

    DEFF Research Database (Denmark)

    Herbert, Luke Thomas; Sharp, Robin

    2013-01-01

    This chapter presents an approach to precise formal analysis of business processes with stochastic properties. The method presented here allows for both qualitative and quantitative properties to be individually analyzed at design time without requiring a full specification. This provides...... an effective means to explore possible designs for a business process and to debug any flaws....

  2. Aligning business processes and IT of multiple collaborating organisations

    NARCIS (Netherlands)

    Kassahun, Ayalew

    2017-01-01

    When multiple organisations want to collaborate with one another they have to integrate their business processes. This requires aligning the collaborative business processes and the underlying IT (Information Technology). Realizing the required alignment is, however, not trivial and is the

  3. Business process compliance management : an integrated proactive approach

    NARCIS (Netherlands)

    Elgammal, A.; Sebahi, S.; Turetken, O.; Hacid, M.-S.; Papazoglou, M.; van den Heuvel, W.; Soliman, K.S.

    2014-01-01

    Today’s enterprises demand a high degree of compliance of business processes to meet regulations, such as Sarbanes-Oxley and Basel I-III. To ensure continuous guaranteed compliance, compliance management should be considered during all phases of the business process lifecycle; from the analysis and

  4. Repairing business process models as retrieved from source code

    NARCIS (Netherlands)

    Fernández-Ropero, M.; Reijers, H.A.; Pérez-Castillo, R.; Piattini, M.; Nurcan, S.; Proper, H.A.; Soffer, P.; Krogstie, J.; Schmidt, R.; Halpin, T.; Bider, I.

    2013-01-01

    The static analysis of source code has become a feasible solution to obtain underlying business process models from existing information systems. Due to the fact that not all information can be automatically derived from source code (e.g., consider manual activities), such business process models

  5. An approach to business process recovery from source code

    NARCIS (Netherlands)

    Pacini, Luiz A.; do Prado, Antonio F.; Lopes de Souza, Wanderley; Ferreira Pires, Luis; Latifi, S.

    2015-01-01

    Over time Business Process has become an asset for organization since it allows managing what happens within their environments. It is possible to automate some activities of the business process using information systems and accordingly decrease the execution time and increase the production. How-

  6. Business process model repositories – framework and survey

    NARCIS (Netherlands)

    Yan, Z.; Dijkman, R.M.; Grefen, P.W.P.J.

    2012-01-01

    Context: Large organizations often run hundreds or even thousands of different business processes. Managing such large collections of business process models is a challenging task. Software can assist in performing that task, by supporting common management functions such as storage, search and

  7. On the suitability of BPMN for business process modelling

    NARCIS (Netherlands)

    Wohed, P.; Aalst, van der W.M.P.; Dumas, M.; Hofstede, ter A.H.M.; Russell, N.C.; Dustdar, S.; Fiadeiro, J.L.; Sheth, A.

    2006-01-01

    In this paper we examine the suitability of the Business Process Modelling Notation (BPMN) for business process modelling, using the Workflow Patterns as an evaluation framework. The Workflow Patterns are a collection of patterns developed for assessing control-flow, data and resource capabilities

  8. Semantics and analysis of business process models in BPMN

    NARCIS (Netherlands)

    Dijkman, R.M.; Dumas, M.; Ouyang, C.

    2008-01-01

    The Business Process Modelling Notation (BPMN) is a standard for capturing business processes in the early phases of systems development. The mix of constructs found in BPMN makes it possible to create models with semantic errors. Such errors are especially serious, because errors in the early

  9. A critical evaluation and framework of business process improvement methods

    NARCIS (Netherlands)

    Vanwersch, R.J.B.; Shahzad, K.; Vanderfeesten, I.T.P.; Vanhaecht, K.; Grefen, P.W.P.J.; Pintelon, L.M.; Mendling, J.; Merode, van G.G.; Reijers, H.A.

    2016-01-01

    The redesign of business processes has a huge potential in terms of reducing costs and throughput times, as well as improving customer satisfaction. Despite rapid developments in the business process management discipline during the last decade, a comprehensive overview of the options to

  10. A semantic approach for business process model abstraction

    NARCIS (Netherlands)

    Smirnov, S.; Reijers, H.A.; Weske, M.H.; Mouratidis, H.; Rolland, C.

    2011-01-01

    Models of business processes can easily become large and difficult to understand. Abstraction has proven to be an effective means to present a readable, high-level view of a business process model, by showing aggregated activities and leaving out irrelevant details. Yet, it is an open question how

  11. An Application of Business Process Management to Health Care Facilities.

    Science.gov (United States)

    Hassan, Mohsen M D

    The purpose of this article is to help health care facility managers and personnel identify significant elements of their facilities to address, and steps and actions to follow, when applying business process management to them. The ABPMP (Association of Business Process Management Professionals) life-cycle model of business process management is adopted, and steps from Lean, business process reengineering, and Six Sigma, and actions from operations management are presented to implement it. Managers of health care facilities can find in business process management a more comprehensive approach to improving their facilities than Lean, Six Sigma, business process reengineering, and ad hoc approaches that does not conflict with them because many of their elements can be included under its umbrella. Furthermore, the suggested application of business process management can guide and relieve them from selecting among these approaches, as well as provide them with specific steps and actions that they can follow. This article fills a gap in the literature by presenting a much needed comprehensive application of business process management to health care facilities that has specific steps and actions for implementation.

  12. Fostering sustainable energy entrepreneurship among students : the Business Oriented Technological System Analysis (BOTSA) program at Eindhoven University of Technology

    NARCIS (Netherlands)

    Wijnker, M.A.S.G.; Kasteren, van Han; Romijn, H.A.

    2015-01-01

    The Business Oriented Technological System Analysis (BOTSA) program is a new teaching and learning concept developed by Eindhoven University of Technology (the Netherlands) with participation from innovative companies in renewable energy. It is designed to stimulate sustainable entrepreneurship

  13. Situational Script Management of Business Processes with Changeable Structure

    OpenAIRE

    Chaliy, Sergey; Chala, Oksana

    2008-01-01

    In the presented work the problem of management business-processes with changeable structure is considered and situational based approach to its decision is offered. The approach is based on situational model of management business-process according to which process is represented as a set of situations. The script defining necessary actions is connected with each situation. Management of process is carried out by means of the rules formalizing functional requirements to processes.

  14. Conjoint Management of Business Processes and Information Technologies

    DEFF Research Database (Denmark)

    Siurdyban, Artur

    and improve business processes. As a consequence, there is a growing need to address managerial aspects of the relationships between information technologies and business processes. The aim of this PhD study is to investigate how the practice of conjoint management of business processes and information...... technologies can be supported and improved. The study is organized into five research papers and this summary. Each paper addresses a different aspect of conjoint management of business processes and information technologies, i.e. problem development and managerial practices on software...... and information technologies in a project environment. It states that both elements are intrinsically related and should be designed and considered together. The second case examines the relationships between information technology management and business process management. It discusses the multi-faceted role...

  15. Relationship Between Learning Orientation And Business Performance And The Moderating Effect Of Competitive Advantage: An Accounting Services Firms Perspective

    OpenAIRE

    Louis Martinette; Alice Obenchain-Leeson; Gladys Gomez; Jessica Webb

    2014-01-01

    This study examines the influence of learning orientation on business performance (achievement of sales and profit objectives) in the context of pure service, specifically that of public accounting services firms. The conceptual framework used in this research has been drawn from marketing, finance, and organizational behavior theory. Specifically, relationships related to learning orientation, sources of competitive advantage, and business performance have been identified. This research ...

  16. The Relationship Between Learning Orientation And Business Performance And The Moderating Effect Of Competitive Advantage: A Service Organization Perspective

    OpenAIRE

    Louis A. Martinette; Alice Obenchain-Leeson

    2012-01-01

    This study examines the influence of learning orientation on business performance (the achievement of sales and profit objectives) in the context of pure service.  The conceptual framework used in this research has been drawn from marketing, finance, and organizational behavior theory. Specifically, relationships related to learning orientation, sources of competitive advantage, and business performance have been identified.  This research develops and tests a framework about learning orienta...

  17. Designing business rules for mediation : a process towards agent-mediated business coordination

    NARCIS (Netherlands)

    Zhao, Z.; Dignum, M.V.; Dignum, F.P.M.

    2008-01-01

    Business process integration is a very active research area, in which mediation is one of the fundamental architectural choices. Mediators have difficulties to design mediation services that meet the requirements of the different stakeholders. Business rules play an important role in the

  18. A Methodology Proposal for Collaborative Business Process Elaboration using a Model-Driven Approach

    OpenAIRE

    Mu , Wenxin; Benaben , Frederick; Pingaud , Hervé

    2015-01-01

    International audience; Business Process Management (BPM) principles are commonly used to improve processes within an organization. But they can equally be applied to supporting the design of an Information System (IS). In a collaborative situation involving several partners, this type of BPM approach may be useful to support the design of a Mediation Information System (MIS), which would ensure interoperability between the partners’ Information Systems (which are assumed to be service-orient...

  19. The managerial process of business financing

    Directory of Open Access Journals (Sweden)

    Solomia Andres

    2008-10-01

    Full Text Available This paper presents some modalities and financing forces for business, getting out in the first place the entrepreneur ingenuity for finding these sources of financing necessary for the business success. Also get some contributions and proposals regarding the criteria’s of which the entrepreneur must be take care in choosing the financial sources, for preparing the finance pack and presenting the financing demands, which good documented, not only grows up the chances of one financing but also can lead to fix some relations on long time with financing source.

  20. Business Process Reengineering: A Primer for the Marine Corps' Process Owner

    National Research Council Canada - National Science Library

    Brewster, Rollin

    1997-01-01

    .... Business Process Reengineering (BPR) is a technique used by the private sector to achieve order of magnitude improvements in organizational performance by leveraging information technology to enable the holistic redesign of business processes...

  1. A methodology proposal for collaborative business process elaboration using a model-driven approach

    Science.gov (United States)

    Mu, Wenxin; Bénaben, Frédérick; Pingaud, Hervé

    2015-05-01

    Business process management (BPM) principles are commonly used to improve processes within an organisation. But they can equally be applied to supporting the design of an Information System (IS). In a collaborative situation involving several partners, this type of BPM approach may be useful to support the design of a Mediation Information System (MIS), which would ensure interoperability between the partners' ISs (which are assumed to be service oriented). To achieve this objective, the first main task is to build a collaborative business process cartography. The aim of this article is to present a method for bringing together collaborative information and elaborating collaborative business processes from the information gathered (by using a collaborative situation framework, an organisational model, an informational model, a functional model and a metamodel and by using model transformation rules).

  2. Business Process Design Of An Efficient And Effective Literature Review

    Directory of Open Access Journals (Sweden)

    Sayuthi

    2015-08-01

    Full Text Available The objective of this articleis to design business processesan organization efficiently and effectively. Based on our literature review the design of business processes that is best suitable for an organization belongs to Harrington 1992 namely the concept of Business Process Improvement BPI which is a systematic framework that helps organizations in making significant progress in the implementation of business processes. BPI provides a system that will simplify or streamline business processes to provide an assurance that the internal and external customers of the organization will get a better output. One advantage of BPI concept suggested by Harrington is the continuous improvement whereas the other authorsor experts of BPI have not recognize the idea of continuous improvement. With thisidea the products services offered by organization becomes more innovative.

  3. Study on a Process-oriented Knowledge Management Model

    OpenAIRE

    Zhang, Lingling; Li, Jun; Zheng, Xiuyu; Li, Xingsen; Shi, Yong

    2007-01-01

    Now knowledge has become the most important resource of enterprises. Process-oriented knowledge management (POKM) is a new and valuable research field. It may be the most practical method to deal with difficulties in knowledge management. The paper analyzes background, hypothesis and proposes of POKM, define the process knowledge, and give a process-oriented knowledge management model. The model integrates knowledge, process, human, and technology. It can improve the decision support capabili...

  4. Optimization of business processes of a distribution network operator. Evaluation and control; Optimierung der Geschaeftsprozesse von Verteilungsnetzbetreibern. Bewerten und steuern

    Energy Technology Data Exchange (ETDEWEB)

    Schmidt, Philipp; Katzfey, Joerg [E-Bridge Consulting GmbH, Bonn (Germany)

    2012-09-10

    The assessment of business processes of a distribution network operator is often more cost-oriented. In order to optimize the own processes reasonably a holistic process management has to be used in order to measure the costs incurred, the quality of implementation and the quality of the fulfillment of the planning.

  5. Business Process Reengineering And Systemic Productivity ...

    African Journals Online (AJOL)

    ... through questionnaire administration. The results significantly affirmed the efficacy of BPR and its generational relevance. Nigerian banks and other business organizations are expected to demonstrate utmost managerial objectivity and social responsibility to maximize the gains of BPR. JORIND Vol. 3 (2) 2005: pp. 13-18 ...

  6. BUSINESS PROCESSES TRANSFORMATION IN THE METHODOLOGY OF MULTILEVEL FINANCIAL MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Andrey G. Mikheev

    2016-01-01

    Full Text Available The article discusses the application of process approach to financial management. The multilevel financial management methodology is described. It is based on the delegation of the financial management functions in the downstream division of the organization, process automation, transfer of financial resources between units of different levels of the hierarchical structure of the credit institution, the implementation of a financial management mechanism of the process approach, execution of business processes in the computer environment, using the strategic management of the organization by changing the coefficients, which are the parameters of decentralized control mechanism, using the construction of the «fast» financial indicators, taking into account the terms of financial resources transfer transactions and effective transformation of business processes. The article is focused on the credit institution business management through the application of process transformation to transfer funds business processes.

  7. Frequency Count Attribute Oriented Induction of Corporate Network Data for Mapping Business Activity

    Directory of Open Access Journals (Sweden)

    Tanutama Lukas

    2014-03-01

    Full Text Available Companies increasingly rely on Internet for effective and efficient business communication. As Information Technology infrastructure backbone for business activities, corporate network connects the company to Internet and enables its activities globally. It carries data packets generated by the activities of the users performing their business tasks. Traditionally, infrastructure operations mainly maintain data carrying capacity and network devices performance. It would be advantageous if a company knows what activities are running in its network. The research provides a simple method of mapping the business activity reflected by the network data. To map corporate users’ activities, a slightly modified Attribute Oriented Induction (AOI approach to mine the network data was applied. The frequency of each protocol invoked were counted to show what the user intended to do. The collected data was samples taken within a certain sampling period. Samples were taken due to the enormous data packets generated. Protocols of interest are only Internet related while intranet protocols are ignored. It can be concluded that the method could provide the management a general overview of the usage of its infrastructure and lead to efficient, effective and secure ICT infrastructure.

  8. Frequency Count Attribute Oriented Induction of Corporate Network Data for Mapping Business Activity

    Science.gov (United States)

    Tanutama, Lukas

    2014-03-01

    Companies increasingly rely on Internet for effective and efficient business communication. As Information Technology infrastructure backbone for business activities, corporate network connects the company to Internet and enables its activities globally. It carries data packets generated by the activities of the users performing their business tasks. Traditionally, infrastructure operations mainly maintain data carrying capacity and network devices performance. It would be advantageous if a company knows what activities are running in its network. The research provides a simple method of mapping the business activity reflected by the network data. To map corporate users' activities, a slightly modified Attribute Oriented Induction (AOI) approach to mine the network data was applied. The frequency of each protocol invoked were counted to show what the user intended to do. The collected data was samples taken within a certain sampling period. Samples were taken due to the enormous data packets generated. Protocols of interest are only Internet related while intranet protocols are ignored. It can be concluded that the method could provide the management a general overview of the usage of its infrastructure and lead to efficient, effective and secure ICT infrastructure.

  9. Market Orientation and Business Performance: a Study of Interrelationships and Effects in a Small sized Hotels within Lagos State Metropolis

    Directory of Open Access Journals (Sweden)

    P.K.A. Ladipo

    2016-12-01

    Full Text Available The relationship between market orientation and business performance has been a subject of debate in marketing literature. To date, there is no consensus opinion and empirical study in the context of small sized-hotels in Nigeria is scanty. This study examines the relationship between market orientation and business performance. Cross-sectional survey research design was adopted. Questionnaire was used to obtained data from 300 employees of the selected hotels within Lagos metropolis. Data collected were analyzed using correlation and regression analysis. The results suggest that only customer orientation is significantly contributing to the performance of the small sized hotel operators. Specifically, both competitor orientation and inter-functional coordination, though practiced by the hotels are not significantly linked to its performance. Furthermore, the study discovered that market orientation practices significantly influence business performance of the selected hotels. Based on the findings, the study concludes that hotel operators need market orientation practices to enhance their performance. Hence, market orientation will continue to be a vital strategy not only in improving firm’s understanding of customers’ and competitors, but to enhance synergy across the organization. From the preceding conclusion, the study recommends that hotel operators should commit substantial resources and effort in cultivating a customer oriented culture, and transmit it across the organization to create strategic alignment. Furthermore, the competitive environment should be closely monitored to identify profitable business opportunity and threats that could affect their growth and sustainability.

  10. The influence of CEO gender on market orientation and performance in service small and medium-sized service businesses

    NARCIS (Netherlands)

    Davis, Peter S.; Babakus, Emin; Englis-Danskin, Paula; Pett, Tim

    2010-01-01

    This study examines the effects of CEO gender on market orientation and performance (growth and profitability) among a sample of small and medium-sized service businesses. Gender was found to have significant indirect effects (via market orientation) on both market performance (growth) and financial

  11. Relevant Factors in the Process of Socialization, Involvement and Belonging of Descendants in Family Businesses

    Directory of Open Access Journals (Sweden)

    Melquicedec Lozano-Posso

    2016-12-01

    Full Text Available This research works toward the identification of the factors that comprise the process of socialization, involvement and initial belonging of descendants in family businesses and the key relationships between them. By means of a qualitative detailed study of four cases, complemented by a quantitative survey of 274 Colombian family businesses, the authors generate a new model that takes into account both factors explored in previous research as well as others identified in this study. Findings confirm the specific dependency of each stage on the subsequent ones; socialization influences involvement, which in turn influences the belonging of the descendants to the family business, with a strong presence of factors such as knowledge, leadership, mode, timing, and motivation. Those responsible for the orientation of potential successors may examine these findings in order to optimize their preparation efforts and support of family human resources for the continuity of the business.

  12. A Brokering Solution for Business Process Execution

    Science.gov (United States)

    Santoro, M.; Bigagli, L.; Roncella, R.; Mazzetti, P.; Nativi, S.

    2012-12-01

    Predicting the climate change impact on biodiversity and ecosystems, advancing our knowledge of environmental phenomena interconnection, assessing the validity of simulations and other key challenges of Earth Sciences require intensive use of environmental modeling. The complexity of Earth system requires the use of more than one model (often from different disciplines) to represent complex processes. The identification of appropriate mechanisms for reuse, chaining and composition of environmental models is considered a key enabler for an effective uptake of a global Earth Observation infrastructure, currently pursued by the international geospatial research community. The Group on Earth Observation (GEO) Model Web initiative aims to increase present accessibility and interoperability of environmental models, allowing their flexible composition into complex Business Processes (BPs). A few, basic principles are at the base of the Model Web concept (Nativi, et al.): 1. Open access 2. Minimal entry-barriers 3. Service-driven approach 4. Scalability In this work we propose an architectural solution aiming to contribute to the Model Web vision. This solution applies the Brokering approach for facilitiating complex multidisciplinary interoperability. The Brokering approach is currently adopted in the new GEOSS Common Infrastructure (GCI) as was presented at the last GEO Plenary meeting in Istanbul, November 2011. According to the Brokering principles, the designed system is flexible enough to support the use of multiple BP design (visual) tools, heterogeneous Web interfaces for model execution (e.g. OGC WPS, WSDL, etc.), and different Workflow engines. We designed and prototyped a component called BP Broker that is able to: (i) read an abstract BP, (ii) "compile" the abstract BP into an executable one (eBP) - in this phase the BP Broker might also provide recommendations for incomplete BPs and parameter mismatch resolution - and (iii) finally execute the eBP using a

  13. Evolution of traditional university business school into market-oriented knowledge provider

    Directory of Open Access Journals (Sweden)

    Milan Jurše

    2010-11-01

    Full Text Available By accession to the European Union (EU transition countries from Central and Eastern Europe (CEE entered a dynamic period of comprehensive change in their national societal context. Part of that changing context is the Bologna Process, by which higher education will be increasingly integrated into a unified European cross-border higher education area. Proposed harmonization of higher education structures is viewed as one of the key pillars in transforming Europe into a knowledge-driven society with more competitive businesses and higher education. In the process of dynamic transition of CEE countries university business schools are also confronted with a variety of external challenges, particularly with increased competitive pressure evolving from a globalization of knowledge production and business education which affect their future prosperity in the emerging European Higher Education Area. In the article we critically evaluate key strategic developments in a broader business education context from a perspective of their implications for the university business schools in transition countries in their effort to accomplish a proper strategic adjustment to changes in society. On the basis of comprehensive analysis of relevant institutional context, we present the conceptual framework for a strategic alignment of business schools with a changing European higher education reality.

  14. EFFECT OF MARKET ORIENTATION ON SMALL BUSINESS PERORMANCE IN SMALL TOWN IN MALAYSIA: AN EMPRICAL STUDY ON MALAYSIAN SMALL FIRMS

    Directory of Open Access Journals (Sweden)

    Muhammad Masroor ALAM

    2010-01-01

    Full Text Available Most research on market orientation, and performance was related to big firms. In this study, based on the theoretical framework, a model was developed to investigate the effect of market orientation on business performance in small firms. To test the relationships among the variables, data from 53 small firms in the small town of Chunglun at Sintok, Kedah was used. The findings show that the three components of market orientation are related positive to business performance of small firms. The further analysis also confirmed that customer orientation and competitor orientation are strong predictors of small firm performance. The findings of this study confirm that market orientation behavior also applies to small firms.

  15. Knowledge management vs business process management in contemporary enterprises

    Directory of Open Access Journals (Sweden)

    Bitkowska Agnieszka

    2016-06-01

    Full Text Available The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.

  16. Web Services Support for Dynamic Business Process Outsourcing

    NARCIS (Netherlands)

    Grefen, P.W.P.J.; Ludwig, Heiko; Dan, Asit; Angelov, S.A.

    2003-01-01

    Outsourcing of business processes is crucial for organizations to be effective, efficient and flexible. To meet fast-changing market conditions, dynamic outsourcing is required, in which business relationships are established and enacted on-the-fly in an adaptive, fine-grained way unrestricted by

  17. Incorporating business process management into RFID-enabled application systems

    NARCIS (Netherlands)

    Zhao, X.; Liu, C.; Lin, T.

    2010-01-01

    Purpose – The emergence of radio frequency identification (RFID) technology promises enormous opportunities to shift business process automation up to the wire level. The purpose of this paper is to explore the methodology of incorporating business logics into RFID edge systems, and thereby

  18. Matchmaking for Business Processes based on Conjunctive Finite State Automata

    NARCIS (Netherlands)

    Wombacher, Andreas; Fankhauser, Peter; Mahleko, Bendick; Neuhold, Erich

    2005-01-01

    Web services have a potential to enhance B2B e-commerce over the internet by allowing companies and organisations to publish their business processes on service directories where potential trading partners can find them. This can give rise to new business paradigms based on ad-hoc trading relations

  19. Towards Cross-Organizational Innovative Business Process Interoperability Services

    Science.gov (United States)

    Karacan, Ömer; Del Grosso, Enrico; Carrez, Cyril; Taglino, Francesco

    This paper presents the vision and initial results of the COIN (FP7-IST-216256) European project for the development of open source Collaborative Business Process Interoperability (CBPip) in cross-organisational business collaboration environments following the Software-as-a-Service Utility (SaaS-U) paradigm.

  20. Fast and accurate edge orientation processing during object manipulation

    Science.gov (United States)

    Flanagan, J Randall; Johansson, Roland S

    2018-01-01

    Quickly and accurately extracting information about a touched object’s orientation is a critical aspect of dexterous object manipulation. However, the speed and acuity of tactile edge orientation processing with respect to the fingertips as reported in previous perceptual studies appear inadequate in these respects. Here we directly establish the tactile system’s capacity to process edge-orientation information during dexterous manipulation. Participants extracted tactile information about edge orientation very quickly, using it within 200 ms of first touching the object. Participants were also strikingly accurate. With edges spanning the entire fingertip, edge-orientation resolution was better than 3° in our object manipulation task, which is several times better than reported in previous perceptual studies. Performance remained impressive even with edges as short as 2 mm, consistent with our ability to precisely manipulate very small objects. Taken together, our results radically redefine the spatial processing capacity of the tactile system. PMID:29611804

  1. Business Process Reengineering within the bicycle industry

    OpenAIRE

    Bartolomé Rodriguez, David

    2010-01-01

    Bicycle leader brands have shift production overseas to reduce the cost of labor and to implement new technologies at lower cost. Bike manufacturer both in Asia and Europe employ a traditional way of production  based on economics of scale that aims cost per unit reduction. Where MRP systems and forecasting are part of their day basis operations. This traditional way of operation offers room for innovation that must be seen as a business opportunity. Thus, alternative management approaches ca...

  2. Sustainability Reporting Process Model using Business Intelligence

    OpenAIRE

    Alxneit, Thorsten Julius

    2015-01-01

    Sustainability including the reporting requirements is one of the most relevant topics for companies. In recent years, many software providers have launched new software tools targeting companies committed to implementing sustainability reporting. But it’s not only companies willing to use their Business Intelligence (BI) solution, there are also basic principles such as the single source of truth and tendencies to combine sustainability reporting with the financial reporting (...

  3. Design and value of service oriented technologies for smart business networking

    NARCIS (Netherlands)

    Alt, R.; Smits, M.T.; Beverungen, D.; Tuunanen, T.; Wijnhoven, F.

    2014-01-01

    Business networks that effectively use technologies and outperform competing networks are known as smart business networks. Theory hypothesizes that smart business networking requires a ‘Networked Business Operating System’ (NBOS), a technological architecture consisting of business logic, that

  4. Business Process Variability : A Tool for Declarative Template Design

    NARCIS (Netherlands)

    Bulanov, P.; Groefsema, H.; Aiello, M.

    2012-01-01

    To lower both implementation time and cost, many Business Process Management tools use process templates to implement highly recurring processes. However, in order for such templates to be used, a process has to adhere substantially to the template. Therefore, current practice for processes which

  5. Human cortical activity evoked by contextual processing in attentional orienting.

    Science.gov (United States)

    Zhao, Shuo; Li, Chunlin; Uono, Shota; Yoshimura, Sayaka; Toichi, Motomi

    2017-06-07

    The ability to assess another person's direction of attention is paramount in social communication, many studies have reported a similar pattern between gaze and arrow cues in attention orienting. Neuroimaging research has also demonstrated no qualitative differences in attention to gaze and arrow cues. However, these studies were implemented under simple experiment conditions. Researchers have highlighted the importance of contextual processing (i.e., the semantic congruence between cue and target) in attentional orienting, showing that attentional orienting by social gaze or arrow cues could be modulated through contextual processing. Here, we examine the neural activity of attentional orienting by gaze and arrow cues in response to contextual processing using functional magnetic resonance imaging. The results demonstrated that the influence of neural activity through contextual processing to attentional orienting occurred under invalid conditions (when the cue and target were incongruent versus congruent) in the ventral frontoparietal network, although we did not identify any differences in the neural substrates of attentional orienting in contextual processing between gaze and arrow cues. These results support behavioural data of attentional orienting modulated by contextual processing based on the neurocognitive architecture.

  6. Application of SADT and ARIS methodologies for modeling and management of business processes of information systems

    Directory of Open Access Journals (Sweden)

    O. V. Fedorova

    2018-01-01

    Full Text Available The article is devoted to application of SADT and ARIS methodologies for modeling and management of business processes of information systems. The relevance of this article is beyond doubt, because the design of the architecture of information systems, based on a thorough system analysis of the subject area, is of paramount importance for the development of information systems in general. The authors conducted a serious work on the analysis of the application of SADT and ARIS methodologies for modeling and managing business processes of information systems. The analysis was carried out both in terms of modeling business processes (notation and applying the CASE-tool, and in terms of business process management. The first point of view reflects the interaction of the business analyst and the programmer in the development of the information system. The second point of view is the interaction of the business analyst and the customer. The basis of many modern methodologies for modeling business processes is the SADT methodology. Using the methodology of the IDEF family, it is possible to efficiently display and analyze the activity models of a wide range of complex information systems in various aspects. CASE-tool ARIS is a complex of tools for analysis and modeling of the organization's activities. The methodical basis of ARIS is a set of different modeling methods that reflect different views on the system under study. The authors' conclusions are fully justified. The results of the work can be useful for specialists in the field of modeling business processes of information systems. In addition, the article has an oriented character when working on the constituent elements of curricula for students specializing in information specialties and management, provides an update of the content and structure of disciplines on modeling the architecture of information systems and organization management, using models.

  7. BUSINESS PROCESS IMPROVEMENT BY APPLYING BENCHMARKING BASED MODEL

    Directory of Open Access Journals (Sweden)

    Aleksandar Vujovic

    2013-09-01

    Full Text Available The choice of theme is identified by the need to improve business processes in organizations, as well as the continuous improvement of overall quality, which is under-represented in the Montenegrin organizations. The state of Montenegro has recognized t he growing importance of small and medium-sized organizations in the development of the national economy. Small and medium-sized organizations are the drivers of future economic growth and development of every country whose competitiveness has to pay special attention. One of the main sources of the competitiveness of small and medium-sized organizations is their pursuit to the business excellence, because it has become the most powerful means of achieving competitive advantage of organizations. The paper investigates certified organizations in Montenegro and their contemporary business and commitment towards business excellence. These organizations in Montenegro adapt its business to international standards and procedures that represent the future of economic growth and development of modern business. Research results of Montenegrin organizations were compared with small and medium-sized organizations from Serbia, which won the awards for business excellence "Quality Oscar" in the category of small and medium-sized organizations, for the last three years (2009, 2010, and 2011. The idea comes from the neccessity of Montenegrin economy to give small contribution in order that small and medium organizations adjust their businesses to the new business.

  8. A method of demand-driven and data-centric Web service configuration for flexible business process implementation

    Science.gov (United States)

    Xu, Boyi; Xu, Li Da; Fei, Xiang; Jiang, Lihong; Cai, Hongming; Wang, Shuai

    2017-08-01

    Facing the rapidly changing business environments, implementation of flexible business process is crucial, but difficult especially in data-intensive application areas. This study aims to provide scalable and easily accessible information resources to leverage business process management. In this article, with a resource-oriented approach, enterprise data resources are represented as data-centric Web services, grouped on-demand of business requirement and configured dynamically to adapt to changing business processes. First, a configurable architecture CIRPA involving information resource pool is proposed to act as a scalable and dynamic platform to virtualise enterprise information resources as data-centric Web services. By exposing data-centric resources as REST services in larger granularities, tenant-isolated information resources could be accessed in business process execution. Second, dynamic information resource pool is designed to fulfil configurable and on-demand data accessing in business process execution. CIRPA also isolates transaction data from business process while supporting diverse business processes composition. Finally, a case study of using our method in logistics application shows that CIRPA provides an enhanced performance both in static service encapsulation and dynamic service execution in cloud computing environment.

  9. The effect of business process reengineering (BPR) on human ...

    African Journals Online (AJOL)

    The effect of business process reengineering (BPR) on human resource management in Addis Ababa City Administration. ... The PDF file you selected should load here if your Web browser has a PDF reader plug-in installed (for example, ...

  10. Overview of Business Process Modeling Languages Supporting Enterprise Collaboration

    NARCIS (Netherlands)

    Soleimani Malekan, H.; Afsarmanesh, H.; Shishkov, B.

    2014-01-01

    Enterprises endeavor to provide innovative services and competitive advantages, by constituting Collaborative Networks (CNs). Each enterprise performs a set of Business Processes (BPs), and through developing integrated BPs in CNs, enterprises can jointly produce stronger capabilities. However,

  11. A Federated Digital Identity Management Approach for Business Processes

    Science.gov (United States)

    Bertino, Elisa; Ferrini, Rodolfo; Musci, Andrea; Paci, Federica; Steuer, Kevin J.

    Business processes have gained a lot of attention because of the pressing need for integrating existing resources and services to better fulfill customer needs. A key feature of business processes is that they are built from composable services, referred to as component services, that may belong to different domains. In such a context, flexible multi-domain identity management solutions are crucial for increased security and user-convenience. In particular, it is important that during the execution of a business process the component services be able to verify the identity of the client to check that it has the required permissions for accessing the services. To address the problem of multi-domain identity management, we propose a multi-factor identity attribute verification protocol for business processes that assures clients privacy and handles naming heterogeneity.

  12. Detection and quantification of flow consistency in business process models

    DEFF Research Database (Denmark)

    Burattin, Andrea; Bernstein, Vered; Neurauter, Manuel

    2017-01-01

    , to show how such features can be quantified into computational metrics, which are applicable to business process models. We focus on one particular feature, consistency of flow direction, and show the challenges that arise when transforming it into a precise metric. We propose three different metrics......Business process models abstract complex business processes by representing them as graphical models. Their layout, as determined by the modeler, may have an effect when these models are used. However, this effect is currently not fully understood. In order to systematically study this effect......, a basic set of measurable key visual features is proposed, depicting the layout properties that are meaningful to the human user. The aim of this research is thus twofold: first, to empirically identify key visual features of business process models which are perceived as meaningful to the user and second...

  13. The effect of business process reengineering (BPR) on human ...

    African Journals Online (AJOL)

    In Ethiopia, Addis Ababa City Administration is implementing business process ... The front line employees did not get sufficient information and proper ... initiation for change improved despite the fact that the system as whole is not automated.

  14. Success Factors of Business Process Management Systems Implementation

    NARCIS (Netherlands)

    Johan Versendaal; J.P.P. Ravesteijn

    2007-01-01

    In this research (critical) success factors for Business Process Management Systems implementation are identified and qualitatively validated. Furthermore a list of critical success factors is constructed. Based on the identified factors a BPMS implementation approach is suggested. Future research

  15. Online discovery of cooperative structures in business processes

    NARCIS (Netherlands)

    van Zelst, S. J.; van Dongen, B.F.; van der Aalst, W.M.P.; Debruyne, C.; Panetto, H.; Meersman, R.; Dillon, T.; Kühn, E.; O'Sullivan, D.; Agostino Ardagna, C.

    2016-01-01

    Process mining is a data-driven technique aiming to provide novel insights and help organizations to improve their business processes. In this paper, we focus on the cooperative aspect of process mining, i.e., discovering networks of cooperating resources that together perform processes. We use

  16. Rain: A New Concurrent Process-Oriented Programming Language

    OpenAIRE

    Brown, Neil C.C.

    2006-01-01

    This paper details the design of a new concurrent process-oriented programming language, Rain. The language borrows heavily from occam-p and C++ to create a new language based on process-oriented programming, marrying channel-based communication, a clear division between statement and expression, and elements of functional programming. An expressive yet simple type system, coupled with templates, underpins the language. Modern features such as Unicode support and 64-bit integers are included ...

  17. The Formalization of the Business Process Modeling Goals

    OpenAIRE

    Bušinska, Ligita; Kirikova, Mārīte

    2016-01-01

    In business process modeling the de facto standard BPMN has emerged. However, the applications of this notation have many subsets of elements and various extensions. Also, BPMN still coincides with many other modeling languages, forming a large set of available options for business process modeling languages and dialects. While, in general, the goal of modelers is a central notion in the choice of modeling languages and notations, in most researches that propose guidelines, techniques, and me...

  18. Blockchains for Business Process Management - Challenges and Opportunities

    OpenAIRE

    Mendling, Jan; Weber, Ingo; van der Aalst, Wil; Brocke, Jan vom; Cabanillas, Cristina; Daniel, Florian; Debois, Soren; Di Ciccio, Claudio; Dumas, Marlon; Dustdar, Schahram; Gal, Avigdor; Garcia-Banuelos, Luciano; Governatori, Guido; Hull, Richard; La Rosa, Marcello

    2017-01-01

    Blockchain technology offers a sizable promise to rethink the way inter-organizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof, in this paper we outline the challenges and opportunities of blockchain for Business Process Management (BPM). We first reflect how blockchains could be used in the context of the established BPM l...

  19. Secure Business Process Engineering: a socio-technical approach

    OpenAIRE

    Salnitri, Mattia

    2016-01-01

    Dealing with security is a central activity for todays organizations. Security breaches impact on the activities executed in organizations, preventing them to execute their business processes and, therefore, causing millions of dollars of losses. Security by design principles underline the importance of considering security as early as during the design of organizations to avoid expensive fixes during later phases of their lifecycle. However, the design of secure business processes cannot tak...

  20. Planning for the succession process among Galician family businesses. Brief comparison with Portuguese family businesses

    Directory of Open Access Journals (Sweden)

    Susana Barbeito Roibal

    2006-09-01

    Full Text Available A research project on Galician family owned businesses, financed by the University of A Coruña from 2004 to 2005, analyzed results from 57 of these companies that earned a profit of more than 5 million euro in 2003. One of the aspects examined in this project, which is the aim of this article, shows the importance that Galician family business owners pay to the planning for the succession process. Literature on family owned businesses emphasizes the importance of planning in successful occurrences. The obtained results increasingly show changes in the significance that the Galician family business owners give to our focus of study, almost reaching the level of importance that literature has given to the succession process in the last decade.

  1. Social Workers’ Orientation Toward the Evidence-Based Practice Process

    Science.gov (United States)

    Kolmer, Deirdre M. Beneken genaamd; Schalk, René

    2014-01-01

    Objectives: This study assesses social workers’ orientation toward the evidence-based practice (EBP) process and explores which specific variables (e.g. age) are associated. Methods: Data were collected from 341 Dutch social workers through an online survey which included a Dutch translation of the EBP Process Assessment Scale (EBPPAS), along with 13 background/demographic questions. Results: The overall level of orientation toward the EBP process is relatively low. Although respondents are slightly familiar with it and have slightly positive attitudes about it, their intentions to engage in it and their actual engagement are relatively low. Respondents who followed a course on the EBP process as a student are more oriented toward it than those who did not. Social workers under 29 are more familiar with the EBP process than those over 29. Conclusions: We recommend educators to take a more active role in teaching the EBP process to students and social workers. PMID:27630517

  2. Business process re-engineering in service operations

    International Nuclear Information System (INIS)

    McClintock, J.W.

    1995-01-01

    The concept of business process re-engineering, and how it was applied to the operations of the Consumers Gas Company were discussed. Business process re-engineering was defined as the improvement of the efficiency of the customer-service process, and the overall improvement of practices and operations. The re-engineering project was said to involve a thorough analysis of information technology, current limitations, and business operational needs, undertaken on an enterprise-wide basis. Viewed generically,a re-engineering project was said to have six major components: (1) business drivers (i.e. the articulation of the Company's strategic issues); (2) benchmark measures; (3) future state process models; (4) cost/benefit analysis; (5) a change management plan; and (6) a development plan. Business improvements expected to result from the project include reduced cost of operation, reduction of waste, and a substantially complete re-design of the business process. Management of the project involved a team approach, and help of a consultant to identify the scope of the re-design, its limitations, and future state. A life expectancy of approximately 10 years was given for the re-engineering plan, with annual benefits (in terms of cost reduction) of $4.6 million by the year 2000

  3. Methodology for Modeling and Analysis of Business Processes (MMABP

    Directory of Open Access Journals (Sweden)

    Vaclav Repa

    2015-10-01

    Full Text Available This paper introduces the methodology for modeling business processes. Creation of the methodology is described in terms of the Design Science Method. Firstly, the gap in contemporary Business Process Modeling approaches is identified and general modeling principles which can fill the gap are discussed. The way which these principles have been implemented in the main features of created methodology is described. Most critical identified points of the business process modeling are process states, process hierarchy and the granularity of process description. The methodology has been evaluated by use in the real project. Using the examples from this project the main methodology features are explained together with the significant problems which have been met during the project. Concluding from these problems together with the results of the methodology evaluation the needed future development of the methodology is outlined.

  4. Optimization of business processes in banks through flexible workflow

    Science.gov (United States)

    Postolache, V.

    2017-08-01

    This article describes an integrated business model of a commercial bank. There are examples of components that go into its composition: wooden models and business processes, strategic goals, organizational structure, system architecture, operational and marketing risk models, etc. The practice has shown that the development and implementation of the integrated business model of the bank significantly increase operating efficiency and its management, ensures organizational and technology stable development. Considering the evolution of business processes in the banking sector, should be analysed their common characteristics. From the author’s point of view, a business process is a set of various activities of a commercial bank in which “Input” is one or more financial and material resources, as a result of this activity and “output” is created by banking product, which is some value to consumer. Using workflow technology, management business process efficiency issue is a matter of managing the integration of resources and sequence of actions aimed at achieving this goal. In turn, it implies management of jobs or functions’ interaction, synchronizing of the assignments periods, reducing delays in the transmission of the results etc. Workflow technology is very important for managers at all levels, as they can use it to easily strengthen the control over what is happening in a particular unit, and in the bank as a whole. The manager is able to plan, to implement rules, to interact within the framework of the company’s procedures and tasks entrusted to the system of the distribution function and execution control, alert on the implementation and issuance of the statistical data on the effectiveness of operating procedures. Development and active use of the integrated bank business model is one of the key success factors that contribute to long-term and stable development of the bank, increase employee efficiency and business processes, implement the

  5. Conceptual Framework of Business Process Reengineering for Civil ...

    African Journals Online (AJOL)

    Tesfaye Deb

    endorsed Business Process Reengineering (BPR) as a foundation for strengthening Result Based ... Ethiopian government recognized the importance of improving ...... finance process. 4. Project process. (research and consultancy). Low frequency, request arrival is random, time interval between two requests can be very.

  6. Access Control for Monitoring System-Spanning Business Processes

    NARCIS (Netherlands)

    Bassil, S.; Reichert, M.U.; Bobrik, R.; Bauer, Th.

    2007-01-01

    Integrated process support is highly desirable in environ- ments where data related to a particular (business) process are scattered over distributed and heterogeneous information systems (IS). A process monitoring component is a much-needed module in order to provide an integrated view on all these

  7. What's next? : operational support for business process execution

    NARCIS (Netherlands)

    Schonenberg, M.H.

    2012-01-01

    In the last decade flexibility has become an increasingly important in the area of business process management. Information systems that support the execution of the process are required to work in a dynamic environment that imposes changing demands on the execution of the process. In academia and

  8. Data-aware remaining time prediction of business process instances

    NARCIS (Netherlands)

    Polato, M.; Sperduti, A.; Burattin, A.; Leoni, de M.

    2014-01-01

    Accurate prediction of the completion time of a business process instance would constitute a valuable tool when managing processes under service level agreement constraints. Such prediction, however, is a very challenging task. A wide variety of factors could influence the trend of a process

  9. Business process comparison : a methodology and case study

    NARCIS (Netherlands)

    Syamsiyah, A.; Bolt Irondo, A.J.; Cheng, L.; Hompes, B.F.A.; Jagadeesh Chandra Bose, R.P.; van Dongen, B.F.; van der Aalst, W.M.P.; Abramowicz, W.

    2017-01-01

    Business processes often exhibit a high degree of variability. Process variants may manifest due to the differences in the nature of clients, heterogeneity in the type of cases, etc. Through the use of process mining techniques, one can benefit from historical event data to extract non-trivial

  10. Improved model management with aggregated business process models

    NARCIS (Netherlands)

    Reijers, H.A.; Mans, R.S.; Toorn, van der R.A.

    2009-01-01

    Contemporary organizations invest much efforts in creating models of their business processes. This raises the issue of how to deal with large sets of process models that become available over time. This paper proposes an extension of Event-driven Process Chains, called the aggregate EPC (aEPC),

  11. Determinants of Successful Internationalisation Processes in Business Schools

    Science.gov (United States)

    Bradford, Henry; Guzmán, Alexander; Trujillo, María-Andrea

    2017-01-01

    We analyse the internationalisation process in business schools as a response to the globalisation phenomena and argue that environmental pressures, isomorphic forces, the pool of internal resources and the alignment of the process with the institution's general strategic plan are the main determinants of a successful internationalisation process.…

  12. The integrity management cycle as a business process

    Energy Technology Data Exchange (ETDEWEB)

    Ackhurst, Trent B.; Peverelli, Romina P. [PIMS - Pipeline Integrity Management Specialists of London Ltd. (United Kingdom).

    2009-07-01

    It is a best-practice Oil and Gas pipeline integrity and reliability technique to apply integrity management cycles. This is conforms to the business principles of continuous improvement. This paper examines the integrity management cycle - both goals and objectives and subsequent component steps - from a business perspective. Traits that businesses require, to glean maximum benefit from such a cycle, are highlighted. A case study focuses upon an integrity and reliability process developed to apply to pipeline operators. installations. This is compared and contrasted to the pipeline integrity management cycle to underline both cycles. consistency with the principles of continuous improvement. (author)

  13. Formal Verification of Effectiveness of Control Activities in Business Processes

    Science.gov (United States)

    Arimoto, Yasuhito; Iida, Shusaku; Futatsugi, Kokichi

    It has been an important issue to deal with risks in business processes for achieving companies' goals. This paper introduces a method for applying a formal method to analysis of risks and control activities in business processes in order to evaluate control activities consistently, exhaustively, and to give us potential to have scientific discussion on the result of the evaluation. We focus on document flows in business activities and control activities and risks related to documents because documents play important roles in business. In our method, document flows including control activities are modeled and it is verified by OTS/CafeOBJ Method that risks about falsification of documents are avoided by control activities in the model. The verification is done by interaction between humans and CafeOBJ system with theorem proving, and it raises potential to discuss the result scientifically because the interaction gives us rigorous reasons why the result is derived from the verification.

  14. The Use of Reference Models in Business Process Renovation

    Directory of Open Access Journals (Sweden)

    Dejan Pajk

    2010-01-01

    Full Text Available Enterprise resource planning (ERP systems are often used by companies to automate and enhance their busi- ness processes. The capabilities of ERP systems can be described by best-practice reference models. The purpose of the article is to demonstrate the business process renovation approach with the use of reference models. Although the use of reference models brings many positive effects for business, they are still rarely used in Slovenian small and medium-sized compa- nies. The reasons for this may be found in the reference models themselves as well as in project implementation methodologies. In the article a reference model based on Microsoft Dynamics NAV is suggested. The reference model is designed using upgraded BPMN notation with additional business objects, which help to describe the models in more detail.

  15. Redesigning ambulatory care business processes supporting clinical care delivery.

    Science.gov (United States)

    Patterson, C; Sinkewich, M; Short, J; Callas, E

    1997-04-01

    The first step in redesigning the health care delivery process for ambulatory care begins with the patient and the business processes that support the patient. Patient-related business processes include patient access, service documentation, billing, follow-up, collection, and payment. Access is the portal to the clinical delivery and care management process. Service documentation, charge capture, and payment and collection are supporting processes to care delivery. Realigned provider networks now demand realigned patient business services to provide their members/customers/patients with improved service delivery at less cost. Purchaser mandates for cost containment, health maintenance, and enhanced quality of care have created an environment where every aspect of the delivery system, especially ambulatory care, is being judged. Business processes supporting the outpatient are therefore being reexamined for better efficiency and customer satisfaction. Many health care systems have made major investments in their ambulatory care environment, but have pursued traditional supporting business practices--such as multiple access points, lack of integrated patient appointment scheduling and registration, and multiple patient bills. These are areas that are appropriate for redesign efforts--all with the customer's needs and convenience in mind. Similarly, setting unrealistic expectations, underestimating the effort required, and ignoring the human elements of a patient-focused business service redesign effort can sabotage the very sound reasons for executing such an endeavor. Pitfalls can be avoided if a structured methodology, coupled with a change management process, are employed. Deloitte & Touche Consulting Group has been involved in several major efforts, all with ambulatory care settings to assist with the redesign of their business practices to consider the patient as the driver, instead of the institution providing the care.

  16. Strategic orientations and cooperation of external agents in the innovation process of rural enterprises

    Directory of Open Access Journals (Sweden)

    José Francisco dos Reis Neto

    Full Text Available ABSTRACT: This article provides empirical evidence for the relationship between the market orientation, entrepreneurial orientation, and collaboration of external actors in the processes of incremental and radical innovations in rural enterprises. The research tested two sets of assumptions: first, the relation between contributions of strategic orientation and innovation processes; and second, collaborations of external stakeholders in the implementation of innovation processes. Data were collected from 208 rural enterprises and analyzed with the use of techniques of partial least squares structural equation modeling. Results showed that the market orientation contributes to the development of incremental innovation, and that the entrepreneurial orientation contributes to the implementation of the incremental and radical innovations. Specific agents (buyers, suppliers of goods and services, consultants, and others producers, collaborate positively in implementing incremental innovation; however, generic agents do not. The generic agents (universities and specialized public organizations are the ones that most intervene in radical innovations. The use of consistent theory in the areas of strategy, marketing and management in identifying that some of their causal relationships are confirmed for rural businesses unlike others, due to the structure of the market and the products produced by them.

  17. Course Reader: Food Concept Design, mapping strategic and service-oriented possibilities within food businesses

    DEFF Research Database (Denmark)

    Olsen, Tenna Doktor

    This course reader is a guide to the content of the last series of FOOD DESIGN lectures and design workshops given with the course: ‘Food Concept Design: Mapping Strategic and Service‐Oriented possibilities within Food Businesses', offered at the Masters education 'Integrated Food Studies......' at Aalborg University in Copenhagen. The course reader first of all guide the students through the overall purpose and content of the course, but also give a short introduction to the various literature used in the course, as well as the demands for the final assignment and evaluation criteria...... for the individual exams. Together with the course programmes provided at the two previous semesters, this course reader is thus attempts to begin develop af theoratical framework for teaching Food Design Thinking....

  18. Elements of knowledge management in the improvement of business processes

    OpenAIRE

    Brajer-Marczak Renata

    2016-01-01

    The key role in process management is played by the systematic analysis, measurement and improvement of processes. The imperative of continuous introduction of changes in processes is the answer to the changing conditions of competition and the great dynamics in the expectations and preferences of customers. Information related to business process should be collected and formalized in order to improve the execution of processes. In connection with the above, it may be stated that the improvem...

  19. Bringing Agility to Business Process Management: Rules Deployment in an SOA

    Science.gov (United States)

    El Kharbili, Marwane; Keil, Tobias

    Business process management (BPM) has emerged as paradigm for integrating business strategies and enterprise architecture (EA). In this context, BPM implementation on top of web-service-based service oriented architectures is an accepted approach as shown by great amount of literature. One concern in this regard is how-to make BPs reactive to change. Our approach to the problem is the integration of business rule management (BRM) and BPM by allowing modeling of decisions hard-coded in BPs as separate business rules (BRs). These BRs become EA assets and need to be exploited when executing BPs. We motivate why BPM needs agility and discuss what requirements on BPM this poses. This paper presents prototyping work conducted at a BP modeling and analysis vendor which weeks to showcase how using business rule management (BRM) as a mean for modeling decisions can help achieve a much sought-after agility to BPM. This prototype relies on the integrated modeling of business rules (BRs) and BPs, and rule deployment as web services part of an SOA.

  20. The Impact of Business Development Services on Entrepreneurial Orientation and Performance of Small and Medium Enterprises in Kenya

    Directory of Open Access Journals (Sweden)

    Washington Oduor Okeyo

    2014-07-01

    Full Text Available This study examined the influence of business development services on entrepreneurial orientation and performance. The study analyzed a total of 97 small and medium enterprises in Kenya out of a sample of 150 organizations. Data was collected in Nairobi county through a combination of drop and pick methods. Cronbach’s alpha was used to measure reliability of the instrument during a pilot phase of the study. The collected data was analyzed in Statistical Package for Social Sciences using descriptive, correlation and multiple linear regressions techniques. The results show that there is a positive relationship between business development services and performance. They also demonstrate that business development services affect entrepreneurial orientation of the studied firms. However, the results indicate that entrepreneurial orientation does not mediate the relationship between business development services and performance. In conclusion, the firms studied and their similar counterparts should strive to access and use business development services. They should also adopt entrepreneurial inclination to improve how business development services may assist them achieve better performance. Recommendations and areas for further studies are also suggested.

  1. Business process mapping techniques for ISO 9001 and 14001 certifications

    Energy Technology Data Exchange (ETDEWEB)

    Klement, R.E.; Richardson, G.D.

    1997-11-01

    AlliedSignal Federal Manufacturing and Technologies/Kansas City (FM and T/KC) produces nonnuclear components for nuclear weapons. The company has operated the plant for the US Department of Energy (DOE) since 1949. Throughout the history of the plant, procedures have been written to reflect the nuclear weapons industry best practices, and the facility has built a reputation for producing high quality products. The purpose of this presentation is to demonstrate how Total Quality principles were used at FM and T/KC to document processes for ISO 9001 and 14001 certifications. The information presented to the reader will lead to a better understanding of business administration by aligning procedures to key business processes within a business model; converting functional-based procedures to process-based procedures for total integrated resource management; and assigning ownership, validation, and metrics to procedures/processes, adding value to a company`s profitability.

  2. Financial Feasibility of Kerupuk Jari Processing Business in Pasir Utama Village Rambah Hilir District Rokan Hulu Regency (a Case Study Processing Business Kerupuk Jari Mr. Andika)

    OpenAIRE

    Aprilianto, Gatut Sudi

    2016-01-01

    High demand for crackers making business opportunities for cracker processing business, however, in making cracker processing business entrepreneurs typically do not conduct financial records, so it is not known how the expenditure and revenue to the business. This study aims to determine the income and financial feasibility of kerupuk jari processing business. The research was conducted from December 2015 through January 2016. Data collection methods used were interviews with respondents and...

  3. Effects of market orientation on business performance : Environmental moderators, effectiveness and efficiency mediators and the role of firm capabilities

    OpenAIRE

    Momrak, Anette Myhre

    2012-01-01

    Market orientation, centered at the very heart of marketing management literature, is argued to influence a firm’s performance, and this relationship has received considerable research attention. It is, however, argued here that to hypothesize and empirically test the direct effect of market orientation on business performance is an inadequate simplification of a very complex causal relationship. Two arguments evident in the literature are adopted in this study: (1) the proposed moderating ro...

  4. Business Process Aware IS Change Management in SMEs

    Science.gov (United States)

    Makna, Janis

    Changes in the business process usually require changes in the computer supported information system and, vice versa, changes in the information system almost always cause at least some changes in the business process. In many situations it is not even possible to detect which of those changes are causes and which of them are effects. Nevertheless, it is possible to identify a set of changes that usually happen when one of the elements of the set changes its state. These sets of changes may be used as patterns for situation analysis to anticipate full range of activities to be performed to get the business process and/or information system back to the stable state after it is lost because of the changes in one of the elements. Knowledge about the change pattern gives an opportunity to manage changes of information systems even if business process models and information systems architecture are not neatly documented as is the case in many SMEs. Using change patterns it is possible to know whether changes in information systems are to be expected and how changes in information systems activities, data and users will impact different aspects of the business process supported by the information system.

  5. Time and activity sequence prediction of business process instances

    DEFF Research Database (Denmark)

    Polato, Mirko; Sperduti, Alessandro; Burattin, Andrea

    2018-01-01

    The ability to know in advance the trend of running process instances, with respect to different features, such as the expected completion time, would allow business managers to timely counteract to undesired situations, in order to prevent losses. Therefore, the ability to accurately predict...... future features of running business process instances would be a very helpful aid when managing processes, especially under service level agreement constraints. However, making such accurate forecasts is not easy: many factors may influence the predicted features. Many approaches have been proposed...

  6. Automating the Object-Oriented Software Development Process: Workshop Report

    NARCIS (Netherlands)

    Aksit, Mehmet; Tekinerdogan, B.

    1998-01-01

    Cost-effective realization of robust, adaptable and reusable software systems demands efficient and effective management of the overall software production process. Current object-oriented methods are not completely formalized and lack the ability of reasoning about the quality of processes and

  7. Automating the Object-Oriented Software Development Process: Workshop Report

    NARCIS (Netherlands)

    Aksit, Mehmet; Demeyer, S.; Bosch, H.G.P.; Tekinerdogan, B.

    Cost-effective realization of robust, adaptable and reusable software systems demands efficient and effective management of the overall software production process. Current object-oriented methods are not completely formalized and lack the ability of reasoning about the quality of processes and

  8. Creating customer value by streamlining business processes.

    Science.gov (United States)

    Vantrappen, H

    1992-02-01

    Much of the strategic preoccupation of senior managers in the 1990s is focusing on the creation of customer value. Companies are seeking competitive advantage by streamlining the three processes through which they interact with their customers: product creation, order handling and service assurance. 'Micro-strategy' is a term which has been coined for the trade-offs and decisions on where and how to streamline these three processes. The article discusses micro-strategies applied by successful companies.

  9. Theory Building- Towards an understanding of business model innovation processes

    DEFF Research Database (Denmark)

    Taran, Yariv; Boer, Harry; Lindgren, Peter

    2009-01-01

    Companies today, in some industries more than others, invest more capital and resources just to stay competitive, develop more diverse solutions, and increasingly start to think more radically, when considering to innovate their business model. However, the development and innovation of business...... models is a complex venture and has not been widely researched yet. The objective of this paper is therefore 1) to build a [descriptive] theoretical understanding, based on Christensen's (2005) three-step procedure, to business models and their innovation and, as a result of that, 2) to strengthen...... researchers' and practitioners' perspectives as to how the process of business model innovation can be realized. By using various researchers' perspectives and assumptions, we identify relevant inconsistencies, which consequently lead us to propose possible supplementary solutions. We conclude our paper...

  10. Business process compliance checking : current state and future challenges

    NARCIS (Netherlands)

    El Kharbili, M.; Alves De Medeiros, A.K.; Stein, S.; Aalst, van der W.M.P.; Loos, P.; Nüttgens, M.; Turowski, K.; Werth, D.

    2008-01-01

    Regulatory compliance sets new requirements for business process management (BPM). Companies seek to enhance their corporate governance processes and are required to put in place measures for ensuring compliance to regulations. In this sense, this position paper (i) reviews the current work in the

  11. Innovative model of business process reengineering at machine building enterprises

    Science.gov (United States)

    Nekrasov, R. Yu; Tempel, Yu A.; Tempel, O. A.

    2017-10-01

    The paper provides consideration of business process reengineering viewed as amanagerial innovation accepted by present day machine building enterprises, as well as waysto improve its procedure. A developed innovative model of reengineering measures isdescribed and is based on the process approach and other principles of company management.

  12. AGILE: from source of law to business process specification

    NARCIS (Netherlands)

    Boer, A.; van Engers, T.; Casellas, N.; Francesconi, E.; Hoekstra, R.; Montemagni, S.

    2009-01-01

    The knowledge management problems involved in managing the consequences of organizational change processes triggered by changes in the law, for instance for business processes, services, databases, fielded applications, forms and documents, and internal education, make a good case for application of

  13. A machine learning approach to understand business processes

    NARCIS (Netherlands)

    Maruster, L.

    2003-01-01

    Business processes (industries, administration, hospitals, etc.) become nowadays more and more complex and it is difficult to have a complete understanding of them. The goal of the thesis is to show that machine learning techniques can be used successfully for understanding a process on the basis of

  14. Estimation and characterization of activity duration in business processes

    NARCIS (Netherlands)

    Gonçalves, R.M.T.; Almeida, R.J.; Sousa, J.; Dijkman, R.M.; Carvalho, J.; Lesot, M.J.; Kaymak, U.; Vieira, S.; Bouchon-Meunier, B.; Yager, R.

    2016-01-01

    Process-aware information systems are typically used to log events in a variety of domains (e.g. commercial, logistics, healthcare) de- scribing the execution of business processes. The analysis of such logs can provide meaningful knowledge for organizations to improve the quality of their services

  15. Predictive business process monitoring with LSTM neural networks

    NARCIS (Netherlands)

    Tax, N.; Verenich, I.; La Rosa, M.; Dumas, M.; Pohl, Klaus; Dubois, Eric

    2017-01-01

    Predictive business process monitoring methods exploit logs of completed cases of a process in order to make predictions about running cases thereof. Existing methods in this space are tailor-made for specific prediction tasks. Moreover, their relative accuracy is highly sensitive to the dataset at

  16. Correctness-preserving configuration of business process models

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Dumas, M.; Gottschalk, F.; Hofstede, ter A.H.M.; La Rosa, M.; Mendling, J.; Fiadeiro, J.; Inverardi, P.

    2008-01-01

    Reference process models capture recurrent business operations in a given domain such as procurement or logistics. These models are intended to be configured to fit the requirements of specific organizations or projects, leading to individualized process models that are subsequently used for domain

  17. Possibilities of the Integration of the Method of the Ecologically Oriented Independent Scientific Research in the Study Process

    Science.gov (United States)

    Grizans, Jurijs; Vanags, Janis

    2010-01-01

    The aim of this paper is to analyse possibilities of the integration of the method of the ecologically oriented independent scientific research in the study process. In order to achieve the set aim, the following scientific research methods were used: analysis of the conceptual guidelines for the development of environmentally oriented entrepreneurship, interpretation of the experts' evaluation of the ecologically oriented management, analysis of the results of the students' ecologically oriented independent scientific research, as well as monographic and logically constructive methods. The results of the study give an opportunity to make conclusions and to develop conceptual recommendations on how to introduce future economics and business professionals with the theoretical and practical aspects of ecologically oriented management during the study process.

  18. Technologies and problems of reengineering of the business processes of company

    Science.gov (United States)

    Silka, Dmitriy

    2017-10-01

    Management of the combination of business processes is a modern approach in the field of business management. Together with a lot of management approaches business processes allow us to identify all the resultant actions. Article reveals the modern view on the essence of business processes as well as the general approaches of their allocation. Principles of construction and business process re-engineering are proposed. Recommendations on how to perform re-engineering under high cyclic dynamics of business activity are provided.

  19. Business Process Reengineering, a Crisis Solution or a Necessity

    Directory of Open Access Journals (Sweden)

    Gabriela GHEORGHE

    2012-08-01

    Full Text Available This case study shows that the company decided to implement Business Process Reengineering (BPR not only because external environment had changed, but also due to its obsolete business processes and organizational structure. The article will highlight the importance of the organizations' focusing on sub-goals, in order to finally reach the desired result in the organization's main goals. When rapid evolution has become the fundamental contemporary coordinate, reengineering is a form of company innovative reaction in terms of intensifying competition and globalization. Remodeling the Company in phases of crisis, when time pressure reduces the type and number of solutions that can be adopted, without effective leadership, can lead in most cases to failure. The effect of redesigning the business processes depends on how well it is implemented, coordinated and monitored.

  20. Business Process Reengineering, a Crises Solution or a Necessity

    Directory of Open Access Journals (Sweden)

    Gabriela GHEORGHE

    2011-11-01

    Full Text Available This case study shows that the company decided to implement Business Process Reengineering (BPR not only because external environment had changed, but also due to its obsolete business processes and organizational structure. The article will highlight the importance of the organizations' focusing on sub-goals, in order to finally reach the desired result in the organization's main goals. When rapid evolution has become the fundamental contemporary coordinate, reengineering is a form of company innovative reaction in terms of intensifying competition and globalization. Remodelling the Company in phases of crisis, when time pressure reduces the type and number of solutions that can be adopted, without effective leadership can lead in most cases to failure. The effect of redesigning the business processes depends on how well it is implemented, coordinated and monitored.

  1. Farmer’s Motivation in Aren Sugar Processing Business

    Science.gov (United States)

    Abdullah, W. G.; Rianse, U.; Muhidin; Widayati, W.; Mihrad, E. S.; Taridala, S. A. A.; Rianse, I. S.; Baka, W. K.

    2018-02-01

    The objectives of the research were to analyze socio-economic characteristics and motivation of farmers in aren sugar processing business in Kolaka District, Southeast Sulawesi, Indonesia. The analysis used in this research was quantitative descriptive analysis. The results showed that average state of socio-economic characteristics of aren sugar farmer that were in the category of productive age, which was 46.12 years old, has fulfil basic education category (9 years education), low category of dependents as many as three people, the Average experience of aren sugar processing business during 18 years, and the average aren trees were tapped as much as seven trees, every day, (b) farmer’s motivation in aren sugar processing business in low category, with the indicator is the motive of imitation, economic, security, affiliations, awards, and self-actualization.

  2. Implementing Business Process Redesign: early lessons from the Australian experience

    Directory of Open Access Journals (Sweden)

    Marianne Broadbent

    1995-05-01

    Full Text Available Business Process Redesign (BPR is a change management approach aimed at achieving quantum improvements in business performance. Industry interest levels in BPR are high as a direct result of current difficulties in the global economic climate and tight business conditions. Integral to BPR is the availability of new stable technologies which both stimulate and enable process changes. This paper highlights the experiences of a number of Australian firms which have implemented BPR. A ten step framework for BPR is presented together with a series of caveats. BPR is a difficult, messy and often non-linear activity which challenges many of the ways organisations operate. Information Technology plays a pivotal role in BPR as both an enabler and disenabler for change. Lessons emerging from early Australian experiences with BPR focus on the role of executive sponsorship, consultants, measurements, education and training, technology and people involved in the change process.

  3. Flaws in the Flow: The Weakness of Unstructured Business Process Modeling Languages Dealing with Data

    Science.gov (United States)

    Combi, Carlo; Gambini, Mauro

    Process-Aware Information Systems (PAISs) need more flexibility for supporting complex and varying human activities. PAISs usually support business process design by means of graphical graph-oriented business process modeling languages (BPMLs) in conjunction with textual executable specifications. In this paper we discuss the flexibility of such BPMLs which are the main interface for users that need to change the behavior of PAISs. In particular, we show how common BPMLs features, that seem good when considered alone, have a negative impact on flexibility when they are combined together for providing a complete executable specification. A model has to be understood before being changed and a change is made only when the benefits outweigh the effort. Two main factors have a great impact on comprehensibility and ease of change: concurrency and modularity. We show why BPMLs usually offer a limited concurrency model and lack of modularity; finally we discuss how to overcome these problems.

  4. Flow Kinematics and Particle Orientations during Composite Processing

    International Nuclear Information System (INIS)

    Chiba, Kunji

    2007-01-01

    The mechanism of orientation of fibers or thin micro-particles in various flows involving the processing of composite materials has not been fully understood although it is much significant to obtain the knowledge of the processing operations of particle reinforced composites as well as to improve the properties of the advanced composites. The objective of this paper is to introduce and well understand the evolution of the particle orientation in a suspension flow and flow kinematics induced by suspended particles by means of our two research work

  5. Fostering eco-innovation in SMEs through bridging research, education and industry for building a business oriented model

    Directory of Open Access Journals (Sweden)

    Hamburg Ileana

    2017-07-01

    Full Text Available Small and medium sized companies (SMEs assure economic growth in Europe. The Environmental Technologies Action Plan (ETAP concentrated and mobilized Member State and stakeholder efforts bringing eco-innovation from research to market, improving market conditions, opening up global markets. Rapid and reinforced actions are now required, building on the experience of ETAP helping SMEs to have benefits by introducing eco-innovative approaches into their operations. Particularly start-ups, can be the ideal incubators for eco-innovation, and can bring to market new, less environmentally damaging products, services and processes. Generally many SMEs are struggling to survive in an ongoing global recession and often they are becoming reluctant to release innovation, particularly eco-innovation (Assante et al., 2016. In this paper we present first the differences between eco-innovation based business models and those based on regular innovations. Secondly we give some approaches tested in national and European projects with participation of the authors in order to help SMEs to develop business models of eco-innovations. The first one is to build cooperation between researchers, educators and SME staff in order to explain SMEs the advantages of such models and to implement models designed by researchers. Secondly we used practice oriented forms of training for SMEs like Problem Based Learning (PBL as an efficient form for SMEs and entrepreneurship education to learn to solve problems like the building of an eco-innovation business model. Thirdly we use in our projects eco-innovation biographies (EIBs reflecting the evolutionary character of such innovations and the dynamics of related policy streams.

  6. Business-IT alignment and service oriented architecture: a proposal of a service-oriented strategic alignment model

    NARCIS (Netherlands)

    Cuenca, L.; Boza, A.; Ortiz, A.; Trienekens, J.J.M.; Hammoudi, S.; Cordeiro, J.; Maciaszek, L

    2014-01-01

    Since its inception, SOA has been postulated as the solution to the problems of alignment between business and IT. However, these problems still remain, especially at external level where the business strategy should be aligned with the IT strategy. Based on the Henderson and Venkatraman’s strategic

  7. Blockchains for Business Process Management - Challenges and Opportunities

    DEFF Research Database (Denmark)

    Mendling, Jan; Weber, Ingo; Van Der Aalst, Wil

    2018-01-01

    Blockchain technology offers a sizable promise to rethink the way inter-organizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof......, in this paper we outline the challenges and opportunities of blockchain for Business Process Management (BPM). We first reflect how blockchains could be used in the context of the established BPM lifecycle and second how they might become relevant beyond. We conclude our discourse with a summary of seven...... research directions for investigating the application of blockchain technology in the context of BPM...

  8. Microsoft Visio 2013 business process diagramming and validation

    CERN Document Server

    Parker, David

    2013-01-01

    Microsoft Visio 2013 Business Process Diagramming and Validation provides a comprehensive and practical tutorial including example code and demonstrations for creating validation rules, writing ShapeSheet formulae, and much more.If you are a Microsoft Visio 2013 Professional Edition power user or developer who wants to get to grips with both the essential features of Visio 2013 and the validation rules in this edition, then this book is for you. A working knowledge of Microsoft Visio and optionally .NET for the add-on code is required, though previous knowledge of business process diagramming

  9. Improvement of hospital processes through business process management in Qaem Teaching Hospital: A work in progress.

    Science.gov (United States)

    Yarmohammadian, Mohammad H; Ebrahimipour, Hossein; Doosty, Farzaneh

    2014-01-01

    In a world of continuously changing business environments, organizations have no option; however, to deal with such a big level of transformation in order to adjust the consequential demands. Therefore, many companies need to continually improve and review their processes to maintain their competitive advantages in an uncertain environment. Meeting these challenges requires implementing the most efficient possible business processes, geared to the needs of the industry and market segments that the organization serves globally. In the last 10 years, total quality management, business process reengineering, and business process management (BPM) have been some of the management tools applied by organizations to increase business competiveness. This paper is an original article that presents implementation of "BPM" approach in the healthcare domain that allows an organization to improve and review its critical business processes. This project was performed in "Qaem Teaching Hospital" in Mashhad city, Iran and consists of four distinct steps; (1) identify business processes, (2) document the process, (3) analyze and measure the process, and (4) improve the process. Implementing BPM in Qaem Teaching Hospital changed the nature of management by allowing the organization to avoid the complexity of disparate, soloed systems. BPM instead enabled the organization to focus on business processes at a higher level.

  10. Prediction-oriented modeling in business research by means of PLS path modeling : Introduction to a JBR special section

    NARCIS (Netherlands)

    Cepeda Carrion, Gabriel; Henseler, Jörg; Ringle, Christian M.; Roldan, Jose Luis

    2016-01-01

    Under the main theme “prediction-oriented modeling in business research by means of partial least squares path modeling” (PLS), the special issue presents 17 papers. Most contributions include content from presentations at the 2nd International Symposium on Partial Least Squares Path Modeling: The

  11. Are Business-Oriented Social Networking Web Sites Useful Resources for Locating Passive Jobseekers? Results of a Recent Study

    Science.gov (United States)

    DeKay, Sam

    2009-01-01

    The assumption that members of business-oriented social networking Web sites are passive jobseekers has never been validated. The purpose of this study is to examine the accuracy of this assumption. The study concludes that this claim is questionable and that the majority of members registered at one major site, and possibly others, are currently…

  12. Organizational changes and automation: Towards a customer-oriented business organization for energy distribution companies: Part 1

    International Nuclear Information System (INIS)

    Van Gelder, J.W.

    1994-01-01

    Automation offers great opportunities in the efforts of energy utilities in the Netherlands to reorganize towards more customer-oriented businesses. However, automation in itself is not enough. First, the organizational structure has to be changed considerably. Various energy utilities have already started on it. The restructuring principle is the same everywhere, but the way it is implemented differs widely

  13. ANALYSIS FOR THE IMPLEMENTATION OF THE BUSINESS PROCESS MANAGEMENT IN SELECTED TURKISH ENTERPRISES

    Directory of Open Access Journals (Sweden)

    Caner Cebeci

    2013-04-01

    Full Text Available While the demands of changed market conditions and evolving customer needs threatening the existence of the firms in the market today, it requires a fast-oriented transformation to maintain the presence. Changing institutional and environmental factors, by following closely the technological developments and innovations, give an impetus to the process of new and strategic solutions. In long term, it creates a necessity to businesses, which targets sustainable and profitable acquisitions, a unique opportunity to leave behind its competitors by making a difference for more benefits. In this sense, it is possible with the global market with innovation and dynamic alignment with market conditions and a successful integration of a holistic process management. The top target of the process orientation is to improve the quality and efficiency with the continuous improvements (Cebeci, 2009.

  14. Why Process-Orientation is Scarce: An Empirical Study of Process-oriented Information Systems in the Automotive Industry

    NARCIS (Netherlands)

    Mutschler, B.B.; Bumiller, J.; Reichert, M.U.

    2006-01-01

    Several studies have indicated that existing information systems (IS) often fail to provide adequate business process support. To systematically identify the reasons for this drawback, we conducted a case study in the automotive domain and a survey among 79 IT practitioners. This paper presents the

  15. Analysis of Using Resources in Business Process Modeling and Simulation

    Directory of Open Access Journals (Sweden)

    Vasilecas Olegas

    2014-12-01

    Full Text Available One of the key purposes of Business Process Model and Notation (BPMN is to support graphical representation of the process model. However, such models have a lack of support for the graphical representation of resources, whose processes are used during simulation or execution of process instance. The paper analyzes different methods and their extensions for resource modeling. Further, this article presents a selected set of resource properties that are relevant for resource modeling. The paper proposes an approach that explains how to use the selected set of resource properties for extension of process modeling using BPMN and simulation tools. They are based on BPMN, where business process instances use resources in a concurrency manner.

  16. ENHANCING LEAN SUPPLY CHAIN MATURITY WITH BUSINESS PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Jurij Jaklic

    2006-12-01

    Full Text Available In today’s global market the main focus of competition is not only between different companies but also between supply chains. Technological changes and organizational improvements are important for effective supply chain management (SCM, however, the main cause of SCM improvements is not the implementation of an information system (IS itself, but rather a change and an integration of business processes. The paper summarizes the most important concepts of SCM and specifically concentrates on the importance of business process management (BPM in supply chains, because full advantages can be realized when business processes in the supply chain are well defined, integrated and managed. The main purpose of this paper is to show that successful SCM calls for the maturity of supply chain processes in all involved companies and at the supply chain level, which can be realized by using effective BPM methods. A necessary condition for growing of SCM in terms of supply chain process maturity levels is an inter-organizational information system development and process renovation. Yet, BPM should not be considered as a one-time project of IS implementation and process change, but as a permanent process performance measurement, analysis and continuous improvement of the supply chain processes. The concepts are illustrated with a case study of fuel supply process.

  17. CRITICAL SUCCESS FACTORS IN THE SOFTWARE INDUSTRY AND THEIR RELATION WITH STRATEGIC BUSINESS ORIENTATION: AN EMPIRICAL-EXPLORATORY STUDY

    Directory of Open Access Journals (Sweden)

    Manuel Rodenes Adam

    2007-05-01

    Full Text Available This article presents the results of an empirical-exploratory study applied to companies of the Software Industry (IndSw sector. One of the objectives pursued was to know the Critical Success Factors (CSF of the SWInd and their relation with the business strategic orientation. The CSF identified and analyzed were: Government Support, Human Capital, Marketing, Quality and Innovation. The research results reveal that it is possible to identify the existence of at least two main groups of strategic orientation (cost and differentiation within this sector. The analysis of the relation between business strategic orientation and the CSF emphasizes the following CSF: Human Capital, Quality and Innovation, the remaining factors present a little significant relation. The empirical study was made through multivariate analysis techniques. The analysis of results is based on data collected through the application of a web survey (Internet to Mexican software companies. The survey was applied in July 2005.

  18. Implementation of Process Oriented Guided Inquiry Learning (POGIL) in Engineering

    Science.gov (United States)

    Douglas, Elliot P.; Chiu, Chu-Chuan

    2013-01-01

    This paper describes implementation and testing of an active learning, team-based pedagogical approach to instruction in engineering. This pedagogy has been termed Process Oriented Guided Inquiry Learning (POGIL), and is based upon the learning cycle model. Rather than sitting in traditional lectures, students work in teams to complete worksheets…

  19. Mathematical Processes: A Viewpoint-oriented Manipulation Perspective

    DEFF Research Database (Denmark)

    Badie, Farshad

    2008-01-01

    View-point oriented manipulation of concepts can be helpful for generating new ideas in basic sciences and in the meantime, justifying the processes that are principally meaningful to the related disciplines. Mathematics, as a major ground for basic sciences, seems to be an appropriate exemplar t...

  20. Redesigning business processes : a methodology based on simulation and process mining techniques

    NARCIS (Netherlands)

    Maruster, L.; van Beest, N.R.T.P.

    2009-01-01

    Nowadays, organizations have to adjust their business processes along with the changing environment in order to maintain a competitive advantage. Changing a part of the system to support the business process implies changing the entire system, which leads to complex redesign activities. In this

  1. Identifying influential factors of business process performance using dependency analysis

    Science.gov (United States)

    Wetzstein, Branimir; Leitner, Philipp; Rosenberg, Florian; Dustdar, Schahram; Leymann, Frank

    2011-02-01

    We present a comprehensive framework for identifying influential factors of business process performance. In particular, our approach combines monitoring of process events and Quality of Service (QoS) measurements with dependency analysis to effectively identify influential factors. The framework uses data mining techniques to construct tree structures to represent dependencies of a key performance indicator (KPI) on process and QoS metrics. These dependency trees allow business analysts to determine how process KPIs depend on lower-level process metrics and QoS characteristics of the IT infrastructure. The structure of the dependencies enables a drill-down analysis of single factors of influence to gain a deeper knowledge why certain KPI targets are not met.

  2. A novice's process of object-oriented programming

    DEFF Research Database (Denmark)

    Caspersen, Michael Edelgaard; Kölling, Michael

    2006-01-01

    Exposing students to the process of programming is merely implied but not explicitly addressed in texts on programming which appear to deal with 'program' as a noun rather than as a verb.We present a set of principles and techniques as well as an informal but systematic process of decomposing...... a programming problem. Two examples are used to demonstrate the application of process and techniques.The process is a carefully down-scaled version of a full and rich software engineering process particularly suited for novices learning object-oriented programming. In using it, we hope to achieve two things...

  3. Quantitative analysis of resource-constrained business processes

    NARCIS (Netherlands)

    Oliveira, C.A.L.; Lima, R.M.F.; Reijers, H.A.; Ribeiro, J.T.S.

    2012-01-01

    To address the need for evaluation techniques for complex business processes, also known as workflows, this paper proposes an approach based on generalized stochastic Petri nets (GSPNs). We review ten related approaches published in the last fifteen years and compare them to our approach using a

  4. A Situational Implementation Method for Business Process Management Systems

    NARCIS (Netherlands)

    R.L. Jansen; J.P.P. Ravensteyn

    For the integrated implementation of Business Process Management and supporting information systems many methods are available. Most of these methods, however, apply a one-size fits all approach and do not take into account the specific situation of the organization in which an information system is

  5. Factors and competences for business process managemant systems implementation

    NARCIS (Netherlands)

    Ravesteyn, J.P.P.

    2011-01-01

    The market for Business Process Management (BPM) software is growing rapidly, predictions for 2010 range from anywhere between 1 to 6 billion dollars, this means the market has more than doubled since 2005. Although there is a lot of publicity regarding BPM there is still much debate on what BPM is.

  6. Detection and quantification of flow consistency in business process models.

    Science.gov (United States)

    Burattin, Andrea; Bernstein, Vered; Neurauter, Manuel; Soffer, Pnina; Weber, Barbara

    2018-01-01

    Business process models abstract complex business processes by representing them as graphical models. Their layout, as determined by the modeler, may have an effect when these models are used. However, this effect is currently not fully understood. In order to systematically study this effect, a basic set of measurable key visual features is proposed, depicting the layout properties that are meaningful to the human user. The aim of this research is thus twofold: first, to empirically identify key visual features of business process models which are perceived as meaningful to the user and second, to show how such features can be quantified into computational metrics, which are applicable to business process models. We focus on one particular feature, consistency of flow direction, and show the challenges that arise when transforming it into a precise metric. We propose three different metrics addressing these challenges, each following a different view of flow consistency. We then report the results of an empirical evaluation, which indicates which metric is more effective in predicting the human perception of this feature. Moreover, two other automatic evaluations describing the performance and the computational capabilities of our metrics are reported as well.

  7. Business Process Redesign Using EDI: the BHP steel experience

    Directory of Open Access Journals (Sweden)

    Paula Swatman

    1994-05-01

    Full Text Available EDI should not be seen as a competitive weapon - it does not offer a sustainable competitive advantage to its users as did the earlier inter-organisational systems (such as the various airline reservation systems. Instead EDI provides a standardised infrastructure upon which an adopting organisation can reengineer its business processes and thus confers a long-term, strategic and comparative advantage upon such an adopter. The potential for sustained competitive advantage to be derived from EDI arises from its integration with the organisational structure of its implementor, depending upon the implementing organisation's ability to redesign its business processes appropriately. This paper examines the case of (arguably the most sophisticated EDI-using company in Australia, BHP Steel, demonstrating the advantages obtainable by an organisation using EDI as a foundation for its reengineered organisational structure and business processes and concludes that: • there are real benefits to be obtained from an inter organisational electronic trading strategy founded on EDI as the enabling mechanism - benefits which are considerably more extensive than EDI's comparatively simple technical nature would appear to offer; • organisational gateways utilising an Application Generic approach to system integration and isolating the communications issue by insisting on the use of international data communications standards do offer a realistic and successful solution to the problem of internal and external trade for large and sophisticated organisations; • the majority of these achievements would have been either unlikely or totally impossible without BHP Steel's commitment to organisation-wide Business Process Redesign.

  8. Blockchains for business process management - Challenges and opportunities

    NARCIS (Netherlands)

    Mendling, Jan; Weber, Ingo; Van Der Aalst, Wil; Brocke, Jan Vom; Cabanillas, Cristina; Daniel, Florian; Debois, Søren; Di Ciccio, Claudio; Dumas, Marlon; Dustdar, Schahram; Gal, Avigdor; García-Bañuelos, Luciano; Governatori, Guido; Hull, Richard; La Rosa, Marcello; Leopold, Henrik; Leymann, Frank; Recker, Jan; Reichert, Manfred; Reijers, Hajo A.; Rinderlema, Stefanie; Solti, Andreas; Rosemann, Michael; Schulte, Stefan; Singh, Munindar P.; Slaats, Tijs; Staples, Mark; Weber, Barbara; Weidlich, Matthias; Weske, Mathias; Xu, Xiwei; Zhu, Liming

    Blockchain technology ofers a sizable promise to rethink the way interorganizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof, in

  9. Blockchains for business process management - Challenges and opportunities

    NARCIS (Netherlands)

    Mendling, J.; Weber, I.; van der Aalst, W.M.P.; vom Brocke, J.; Cabanillas, C.; Daniel, F.; Debois, S.; Di Ciccio, C.; Dumas, M.; Dustdar, S.; Gal, A.; García-Bañuelos, L.; Governatori, G.; Hull, R.; La Rosa, Marcello; Leopold, Henrik; Leymann, Frank; Recker, Jan; Reichert, Manfred; Reijers, H.A.; Rinderlema, Stefanie; Solti, Andreas; Rosemann, Michael; Schulte, Stefan; Singh, Munindar P.; Slaats, T.; Staples, Mark; Weber, Barbara; Weidlich, Matthias; Weske, Mathias; Xu, Xiwei; Zhu, Liming

    2018-01-01

    Blockchain technology ofers a sizable promise to rethink the way interorganizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof, in

  10. Deriving business processes with service level agreements from early requirements

    NARCIS (Netherlands)

    Frankova, Ganna; Seguran, Magali; Gilcher, Florian; Trabelsi, Slim; Doerflinger, Joerg; Aiello, Marco

    When designing a service-based business process employing loosely coupled services, one is not only interested in guaranteeing a certain flow of work, but also in how the work will be performed. This involves the consideration of non-functional properties which go from execution time and costs, to

  11. Risk-based analysis of business process executions

    NARCIS (Netherlands)

    Alizadeh, M.; Zannone, N.

    2016-01-01

    Organizations need to monitor their business processes to ensure that what actually happens in the system is compliant with the prescribed behavior. Deviations from the prescribed behavior may correspond to violations of security requirements and expose organizations to severe risks. Thus, it is

  12. Formalizing and appling compliance patterns for business process compliance

    NARCIS (Netherlands)

    Elgammal, A.; Turetken, O.; van den Heuvel, W.; Papazoglou, M.

    2016-01-01

    Today’s enterprises demand a high degree of compliance of business processes to meet diverse regulations and legislations. Several industrial studies have shown that compliance management is a daunting task, and organizations are still struggling and spending billions of dollars annually to ensure

  13. Formalizing and applying compliance patterns for business process compliance

    NARCIS (Netherlands)

    Elgammal, A.F.S.A.; Türetken, O.; van den Heuvel, W.J.A.M.; Papazoglou, M.

    Today’s enterprises demand a high degree of compliance of business processes to meet diverse regulations and legislations. Several industrial studies have shown that compliance management is a daunting task, and organizations are still struggling and spending billions of dollars annually to ensure

  14. BProVe: Tool support for business process verification

    DEFF Research Database (Denmark)

    Corradini, Flavio; Fornari, Fabrizio; Polini, Andrea

    2017-01-01

    This demo introduces BProVe, a tool supporting automated verification of Business Process models. BProVe analysis is based on a formal operational semantics defined for the BPMN 2.0 modelling language, and is provided as a freely accessible service that uses open standard formats as input data...

  15. Lifting business process diagrams to 2.5 dimensions

    Science.gov (United States)

    Effinger, Philip; Spielmann, Johannes

    2010-01-01

    In this work, we describe our visualization approach for business processes using 2.5 dimensional techniques (2.5D). The idea of 2.5D is to add the concept of layering to a two dimensional (2D) visualization. The layers are arranged in a three-dimensional display space. For the modeling of the business processes, we use the Business Process Modeling Notation (BPMN). The benefit of connecting BPMN with a 2.5D visualization is not only to obtain a more abstract view on the business process models but also to develop layering criteria that eventually increase readability of the BPMN model compared to 2D. We present a 2.5D Navigator for BPMN models that offers different perspectives for visualization. Therefore we also develop BPMN specific perspectives. The 2.5D Navigator combines the 2.5D approach with perspectives and allows free navigation in the three dimensional display space. We also demonstrate our tool and libraries used for implementation of the visualizations. The underlying general framework for 2.5D visualizations is explored and presented in a fashion that it can easily be used for different applications. Finally, an evaluation of our navigation tool demonstrates that we can achieve satisfying and aesthetic displays of diagrams stating BPMN models in 2.5D-visualizations.

  16. Business Process Management Systems: Hype or New Paradigm.

    NARCIS (Netherlands)

    J.P.P. Ravesteijn

    2007-01-01

    Business Process Management Systems (BPMSs) are increasingly implemented in and across organizations. There is much talk on BPMSs, and software vendors and IT-consultancy companies are leveraging this. In this paper we provide an investigation on the originality of BPMSs. We identify concepts,

  17. Research on Business Process Outsourcing | CRDI - Centre de ...

    International Development Research Centre (IDRC) Digital Library (Canada)

    The business process outsourcing (BPO) sector, worth over $130 billion worldwide, provides one of the greatest economic opportunities for wealth generation and employment creation open to a developing country. India, usually the first stop for western companies looking to increase profits by outsourcing some of their ...

  18. Patterns to Enable Mass-Customized Business Process Monitoring

    NARCIS (Netherlands)

    Jochem Vonk; dr Marco Comuzzi; dr. Samuil Angelov

    2012-01-01

    Mass-customization challenges the one-size-fits-all assumption of mass production, allowing customers to specify the options that best fit their requirements when choosing a product or a service. In business process management, to achieve mass-customization, providers offer to their customers the

  19. Patterns to enable mass-customized business process monitoring

    NARCIS (Netherlands)

    Comuzzi, M.; Angelov, S.A.; Vonk, J.; Ralyté, J,; Franch, X.; Brinkkemper, S.; Wrycza, S.

    2012-01-01

    Mass-customization challenges the one-size-fits-all assumption of mass production, allowing customers to specify the options that best fit their requirements when choosing a product or a service. In business process management, to achieve mass-customization, providers offer to their customers the

  20. Business process simulation : how to get it right?

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Nakatumba, J.; Rozinat, A.; Russell, N.C.

    2008-01-01

    Although simulation is typically considered as relevant and highly applicable, in reality the use of simulation is limited. Many organizations have tried to use simulation to analyze their business processes at some stage. However, few are using simulation in a structured and effective manner. This

  1. Business process simulation : how to get it right?

    NARCIS (Netherlands)

    Aalst, van der W.M.P.; Nakatumba, J.; Rozinat, A.; Russell, N.C.

    2008-01-01

    Abstract. Although simulation is typically considered as relevant and highly applicable, in reality the use of simulation is limited. Many organizations have tried to use simulation to analyze their business processes at some stage. However, few are using simulation in a structured and e.ective

  2. Establishing a business process reference model for Universities

    DEFF Research Database (Denmark)

    Svensson, Carsten; Hvolby, Hans-Henrik

    2012-01-01

    Modern universities are by any standard complex organizations that, from an IT perspective, present a number of unique challenges. This paper will propose establishing a business process reference framework. The benefit to the users would be a better understanding of the system landscape, business......) have gained popularity among organizations in both the private and public sectors. We speculate that this success can be replicated in a university setting. Furthermore the paper will outline how the research group suggests moving ahead with the research which will lead to a reference model....

  3. Modeling of processes of an adaptive business management

    Directory of Open Access Journals (Sweden)

    Karev Dmitry Vladimirovich

    2011-04-01

    Full Text Available On the basis of the analysis of systems of adaptive management board business proposed the original version of the real system of adaptive management, the basis of which used dynamic recursive model cash flow forecast and real data. Proposed definitions and the simulation of scales and intervals of model time in the control system, as well as the thresholds observations and conditions of changing (correction of the administrative decisions. The process of adaptive management is illustrated on the basis proposed by the author of the script of development of business.

  4. Gaining efficiency by centralising the corporate business resiliency process.

    Science.gov (United States)

    Martinez, Robert

    2017-06-01

    Organisations have compiled many business continuity plans over the years in response to uncontrollable events and natural disasters. As the types of threats increase, even more plans are being created. Unfortunately, many corporations do not communicate the existence of these various plans outside of their centre of excellence. Creating a centralised oversight of your business resiliency process brings many benefits, including greater awareness, a bigger pool of expertise, common terminology and reducing the chances of redundant efforts. Having an overarching corporate response plan in place makes it possible to have high-level leadership trained and ready in case an extreme event occurs.

  5. REALIZING BUSINESS PROCESS MANAGEMENT BY HELP OF A PROCESS MAPPING DATABASE TOOL

    CERN Document Server

    Vergili, Ceren

    2016-01-01

    In a typical business sector, processes are the building blocks of the achievement. A considerable percentage of the processes are consisting of business processes. This fact is bringing the fact that business sectors are in need of a management discipline. Business Process Management (BPM) is a discipline that combines modelling, automation, execution, control, measurement, and optimization of process by considering enterprise goals, spanning systems, employees, customers, and partners. CERN’s EN – HE – HM section desires to apply the BPM discipline appropriately for improving their necessary technical, administrative and managerial actions to supply appropriate CERN industrial transport, handling and lifting equipment and to maintain it. For this reason, a Process Mapping Database Tool is created to develop a common understanding about how the section members can visualize their processes, agree on quality standards and on how to improve. It provides a management support by establishing Process Charts...

  6. Understanding the process of greening of Brazilian business schools

    DEFF Research Database (Denmark)

    Jabbour, C.J.C.; Sarkis, J.; De Sousa Jabbour, A.B.L.

    2013-01-01

    activities; (d) paradoxically, the analyzed business schools can be considered academic leaders in the field, but have had difficulties in adopting environmental management practices internally; (e) there is a "path dependence" effect in this process; (f) there are barriers to organizational change towards...... conducted at Brazilian business schools. The results were analyzed using the conceptual background of barriers to organizational change, transition to a more sustainable society, and path dependence. The main findings indicate that: (a) the incorporation of environmental management issues tends to begin......This study analyses business schools' incorporating environmental management issues into their core activities, defined through teaching, research, outreach and management. Taking into account the relative lack of literature on this theme, case study fieldwork is utilized. Two case studies were...

  7. Business Process Management Integration Solution in Financial Sector

    Directory of Open Access Journals (Sweden)

    2009-01-01

    Full Text Available It is vital for financial services companies to ensure the rapid implementation of new processes to meet speed-to-market, service quality and compliance requirements. This has to be done against a background of increased complexity. An integrated approach to business processes allows products, processes, systems, data and the applications that underpin them to evolve quickly. Whether it’s providing a loan, setting up an insurance policy, or executing an investment instruction, optimizing the sale-to-fulfillment process will always win new business, cement customer loyalty, and reduce costs. Lack of integration across lending, payments and trading, on the other hand, simply presents competitors who are more efficient with a huge profit opportunity.

  8. An association between market orientation and business performance: A case study of small medium enterprises in Sri Lanka

    Directory of Open Access Journals (Sweden)

    Ph. D. Balasundaram Nimalathasan

    2009-12-01

    Full Text Available In the globalized and highly competitive era of the present day business environment, firms are under constant pressure to build upon their skills and resources for developing distinctive competencies to withstand market challenges. Such competencies can be around either the lower delivered-cost-position or product differentiation. But building competencies around lower product costs and or product differentiation alone is not sufficient. “Market orientation” builds distinctive and sustainable competencies. An attempt to fill this research gap, the present study is instigated on market orientation and business performance as the case of small medium enterprises in Sri Lanka with the samples of ninety. A non-probabilistic sampling method, namely convenience sampling, was used in drawing samples for this study. Secondary data and primary data collections methods were used to conduct the study. In the present study, we analysed our data by employing correlation and regression analysis. For the study, entire analysis was done by personal computer. A well known statistical package ‘statistical package for social sciences’ (SPSS 13.0 version was used in order to analyze the data. The results revealed that there is a significant association between market orientation and business performance; further, market orientation has statistically positive impact on business performance.

  9. The implementation of process orientation at a Swedish hospital.

    Science.gov (United States)

    Fältholm, Ylva; Jansson, Anna

    2008-01-01

    During the last decade, as a response to the need for inter- as well as intra-organizational integration, management models initially developed for industry have been spread to health care organizations. Based on 62 in-depth interviews, this qualitative study aims at describing and analyzing the limited success of implementation of process orientation at a Swedish hospital and in doing so, the traditional and the critical approaches are combined. Applying a traditional approach, the limited success of the implementation of process orientation is explained in terms of difficulties to challenge deeply institutionalized organizational routines and the inter-disciplinary boundaries. This might be condensed to the dilemma of how to maintain and develop the specialization of the medical profession while focusing process rather than function and how to enhance inter-organizational integration without hampering intra-organizational collaboration. Applying a critical approach, the limited success is explained in terms of a differentiated translation process and in terms of separation of talk and practice. This means that process orientation, notwithstanding that it might be an efficient tool for the type of integration needed, might be regarded as part of a change discourse, aiming at conveying a picture of an efficient and modern organization.

  10. Tuned by experience: How orientation probability modulates early perceptual processing.

    Science.gov (United States)

    Jabar, Syaheed B; Filipowicz, Alex; Anderson, Britt

    2017-09-01

    Probable stimuli are more often and more quickly detected. While stimulus probability is known to affect decision-making, it can also be explained as a perceptual phenomenon. Using spatial gratings, we have previously shown that probable orientations are also more precisely estimated, even while participants remained naive to the manipulation. We conducted an electrophysiological study to investigate the effect that probability has on perception and visual-evoked potentials. In line with previous studies on oddballs and stimulus prevalence, low-probability orientations were associated with a greater late positive 'P300' component which might be related to either surprise or decision-making. However, the early 'C1' component, thought to reflect V1 processing, was dampened for high-probability orientations while later P1 and N1 components were unaffected. Exploratory analyses revealed a participant-level correlation between C1 and P300 amplitudes, suggesting a link between perceptual processing and decision-making. We discuss how these probability effects could be indicative of sharpening of neurons preferring the probable orientations, due either to perceptual learning, or to feature-based attention. Copyright © 2017 Elsevier Ltd. All rights reserved.

  11. CIMOSA process classification for business process mapping in non-manufacturing firms: A case study

    Science.gov (United States)

    Latiffianti, Effi; Siswanto, Nurhadi; Wiratno, Stefanus Eko; Saputra, Yudha Andrian

    2017-11-01

    A business process mapping is one important means to enable an enterprise to effectively manage the value chain. One of widely used approaches to classify business process for mapping purpose is Computer Integrated Manufacturing System Open Architecture (CIMOSA). CIMOSA was initially designed for Computer Integrated Manufacturing (CIM) system based enterprises. This paper aims to analyze the use of CIMOSA process classification for business process mapping in the firms that do not fall within the area of CIM. Three firms of different business area that have used CIMOSA process classification were observed: an airline firm, a marketing and trading firm for oil and gas products, and an industrial estate management firm. The result of the research has shown that CIMOSA can be used in non-manufacturing firms with some adjustment. The adjustment includes addition, reduction, or modification of some processes suggested by CIMOSA process classification as evidenced by the case studies.

  12. Becoming a Learning Organization Through Dynamic Business Process Management

    Directory of Open Access Journals (Sweden)

    Marek Szelągowski

    2014-01-01

    Full Text Available As customers demand easier access to individualized products and services, companies now face an ongoing problem of how to deliver flexible and innovative solutions while maintaining efficiency and competitiveness. In this environment, the only sustainable form of competitive advantage rests in the ability to learn faster than the competition (de Geus, 1988. The article returns to the somewhat forgotten concept of the learning organization and explores how its principles can be applied with the use of dynamic business process management (dynamic BPM. Enabling in this concept individual or team-based limited experimentation and providing conditions for learning though experience in the course of performing business processes allows for the constant creation of practical knowledge. This article provides examples of how dynamic BPM facilitates the constant creation and verification of practical knowledge, with the aim of improving and adapting processes to maintain the competitive advantage of the organization.

  13. THE STUDY OF THE FORECASTING PROCESS INFRASTRUCTURAL SUPPORT BUSINESS

    Directory of Open Access Journals (Sweden)

    E. V. Sibirskaia

    2014-01-01

    Full Text Available Summary. When forecasting the necessary infrastructural support entrepreneurship predict rational distribution of the potential and expected results based on capacity development component of infrastructural maintenance, efficient use of resources, expertise and development of regional economies, the rationalization of administrative decisions, etc. According to the authors, the process of predicting business infrastructure software includes the following steps: analysis of the existing infrastructure support business to the top of the forecast period, the structure of resources, identifying disparities, their causes, identifying positive trends in the analysis and the results of research; research component of infrastructural support entrepreneurship, assesses complex system of social relations, institutions, structures and objects made findings and conclusions of the study; identification of areas of strategic change and the possibility of eliminating weaknesses and imbalances, identifying prospects for the development of entrepreneurship; identifying a set of factors and conditions affecting each component of infrastructure software, calculated the degree of influence of each of them and the total effect of all factors; adjustment indicators infrastructure forecasts. Research of views of category says a method of strategic planning and forecasting that methods of strategic planning are considered separately from forecasting methods. In a combination methods of strategic planning and forecasting, in relation to infrastructure ensuring business activity aren't given in literature. Nevertheless, authors consider that this category should be defined for the characteristic of the intrinsic and substantial nature of strategic planning and forecasting of infrastructure ensuring business activity.processing.

  14. Enforcement of entailment constraints in distributed service-based business processes.

    Science.gov (United States)

    Hummer, Waldemar; Gaubatz, Patrick; Strembeck, Mark; Zdun, Uwe; Dustdar, Schahram

    2013-11-01

    A distributed business process is executed in a distributed computing environment. The service-oriented architecture (SOA) paradigm is a popular option for the integration of software services and execution of distributed business processes. Entailment constraints, such as mutual exclusion and binding constraints, are important means to control process execution. Mutually exclusive tasks result from the division of powerful rights and responsibilities to prevent fraud and abuse. In contrast, binding constraints define that a subject who performed one task must also perform the corresponding bound task(s). We aim to provide a model-driven approach for the specification and enforcement of task-based entailment constraints in distributed service-based business processes. Based on a generic metamodel, we define a domain-specific language (DSL) that maps the different modeling-level artifacts to the implementation-level. The DSL integrates elements from role-based access control (RBAC) with the tasks that are performed in a business process. Process definitions are annotated using the DSL, and our software platform uses automated model transformations to produce executable WS-BPEL specifications which enforce the entailment constraints. We evaluate the impact of constraint enforcement on runtime performance for five selected service-based processes from existing literature. Our evaluation demonstrates that the approach correctly enforces task-based entailment constraints at runtime. The performance experiments illustrate that the runtime enforcement operates with an overhead that scales well up to the order of several ten thousand logged invocations. Using our DSL annotations, the user-defined process definition remains declarative and clean of security enforcement code. Our approach decouples the concerns of (non-technical) domain experts from technical details of entailment constraint enforcement. The developed framework integrates seamlessly with WS-BPEL and the Web

  15. Business

    Science.gov (United States)

    Los Alamos National Laboratory Search Site submit About Mission Business Newsroom Publications Los : Environmental Documents, Reports LANL Home Calendar Search Contacts Business LANL 75th logo Business Los Alamos is a premier R&D laboratory seeking to do business with qualified companies offering value and

  16. Conceptual framework for the mapping of management process with information technology in a business process.

    Science.gov (United States)

    Rajarathinam, Vetrickarthick; Chellappa, Swarnalatha; Nagarajan, Asha

    2015-01-01

    This study on component framework reveals the importance of management process and technology mapping in a business environment. We defined ERP as a software tool, which has to provide business solution but not necessarily an integration of all the departments. Any business process can be classified as management process, operational process and the supportive process. We have gone through entire management process and were enable to bring influencing components to be mapped with a technology for a business solution. Governance, strategic management, and decision making are thoroughly discussed and the need of mapping these components with the ERP is clearly explained. Also we suggest that implementation of this framework might reduce the ERP failures and especially the ERP misfit was completely rectified.

  17. Market Orientation Capabilities: A Study of Learning Processes in Market-Oriented Companies

    OpenAIRE

    Silkoset, Ragnhild

    2009-01-01

    The literature operates with three perspectives on market orientation. These include market orientation as behavior (Kohli and Jaworski 1990; Narver and Slater 1990), market orientation as a unique resource (Hunt and Morgan 1995) and market orientation as a dynamic learning capability (Sinkula 1994; Day 1994b). A company's level of market orientation will vary with regard to the perspectives, including factors affecting a company’s degree of market orientation and the effect...

  18. Hospital marketing orientation and managed care processes: are they coordinated?

    Science.gov (United States)

    White, K R; Thompson, J M; Patel, U B

    2001-01-01

    The hospital marketing function has been widely adopted as a way to learn about markets, attract sufficient resources, develop appropriate services, and communicate the availability of such goods to those who may be able to purchase such services. The structure, tasks, and effectiveness of the marketing function have been the subject of increased inquiry by researchers and practitioners alike. A specific understanding of hospital marketing in a growing managed care environment and the relationship between marketing and managed care processes in hospitals is a growing concern. Using Kotler and Clarke's framework for assessing marketing orientation, we examined the marketing orientation of hospitals in a single state at two points in time--1993 and 1999. Study findings show that the overall marketing orientation score decreased from 1993 to 1999 for the respondent hospitals. The five elements of the Kotler and Clarke definition of marketing orientation remained relatively stable, with slightly lower scores related to customer philosophy. In addition, we evaluated the degree to which selected managed care activities are carried out as part of its marketing function. A significant (p marketing function was evident from 1993 to 1999. With increasing numbers of managed care plan enrollees, hospitals are likely focusing on organizational buyers as important customers. In order to appeal to organizational buyers, hospital executives may be focusing more on clinical quality and cost efficiency in the production of services, which will improve a hospital's position with organizational buyers.

  19. Designing a Process for Tracking Business Model Change

    DEFF Research Database (Denmark)

    Groskovs, Sergejs

    The paper has adopted a design science research approach to design and verify with key stakeholders a fundamental management process of revising KPIs (key performance indicators), including those indicators that are related to business model change. The paper proposes a general guide for such pro......The paper has adopted a design science research approach to design and verify with key stakeholders a fundamental management process of revising KPIs (key performance indicators), including those indicators that are related to business model change. The paper proposes a general guide...... for such process design, which is applicable in similar settings, i.e. other multi-subsidiary global firms operating in dynamic industries. The management of the focal case uses a set of KPIs to track performance and thus to allow for bringing about strategic and tactical changes, including the initiatives...... by establishing new KPIs on an ongoing basis together with the business units on the ground, and is thus of key importance to strategic management of the firm. The paper concludes with a discussion of its methodological compliance to design science research guidelines and revisits the literature in process...

  20. A benefit segmentation approach for innovation-oriented university-business collaboration

    DEFF Research Database (Denmark)

    Kesting, Tobias; Gerstlberger, Wolfgang; Baaken, Thomas

    2018-01-01

    to deal with this situation by academic engagement, hereby providing external research support for businesses. Relying on the market segmentation approach, promoting beneficial exchange relations between academia and businesses enables the integration of both perspectives and may contribute to solving......Increasing competition in the light of globalisation imposes challenges on both academia and businesses. Universities have to compete for additional financial means, while companies, particular in high technology business environments, are facing a stronger pressure to innovate. Universities seek...

  1. Business process adoption in organisations: A case study from an insurance company in South Africa

    CSIR Research Space (South Africa)

    Luzipo, S

    2015-05-01

    Full Text Available Business process adoption is one of the factors that determine an organisation's performance. While there are various factors that can have an impact on business processes adoption, this paper focuses on the impact of individual, process...

  2. Behavior equivalence and compatibility of business process models with complex correspondences

    NARCIS (Netherlands)

    Weidlich, M.; Dijkman, R.M.; Weske, M.H.

    2012-01-01

    Once multiple models of a business process are created for different purposes or to capture different variants, verification of behaviour equivalence or compatibility is needed. Equivalence verification ensures that two business process models specify the same behaviour. Since different process

  3. Value shaping in networked business modeling : Case studies of sustainability-oriented innovations

    NARCIS (Netherlands)

    Oskam, I.F.; Bossink, Bart; de Man, Ard-Pieter

    2018-01-01

    A stream of literature is emerging where network development and business modeling intersect. Various authors emphasize that networks influence business models. This paper extends this stream of literature by studying two cases in which we analyze how business modeling and networking interact over

  4. The interaction between network ties and business modeling : Case studies of sustainability-oriented innovations

    NARCIS (Netherlands)

    Oskam, Inge; Bossink, Bart; de Man, Ard Pieter

    2018-01-01

    A stream of literature is emerging where network development and business modeling intersect. Various authors emphasize that networks influence business models. This paper extends this stream of literature by studying two cases in which we analyze how business modeling and networking interact over

  5. The Interaction between network ties and business modeling : case studies of sustainability-oriented innovations

    NARCIS (Netherlands)

    Oskam, Inge; Bossink, Bart; de Man, Ard-Pieter

    2018-01-01

    A stream of literature is emerging where network development and business modeling intersect. Various authors emphasize that networks influence business models. This paper extends this stream of literature by studying two cases in which we analyze how business modeling and networking interact over

  6. Establishing a Business Process Reference Model for Universities

    KAUST Repository

    Svensson, Carsten

    2012-09-01

    Modern universities are by any standard complex organizations that, from an IT perspective, present a number of unique challenges. This paper will propose establishing a business process reference framework. The benefit to the users would be a better understanding of the system landscape, business process enablement, collection of performance data and systematic reuse of existing community experience and knowledge. For these reasons reference models such as the SCOR (Supply Chain Operations Reference), DCOR (Design Chain Operations Reference) and ITIL (Information Technology Infrastructure Library) have gained popularity among organizations in both the private and public sectors. We speculate that this success can be replicated in a university setting. Furthermore the paper will outline how the research group suggests moving ahead with the research which will lead to a reference model.

  7. Decomposition of business process models into reusable sub-diagrams

    Directory of Open Access Journals (Sweden)

    Wiśniewski Piotr

    2017-01-01

    Full Text Available In this paper, an approach to automatic decomposition of business process models is proposed. According to our method, an existing BPMN diagram is disassembled into reusable parts containing the desired number of elements. Such elements and structure can work as design patterns and be validated by a user in terms of correctness. In the next step, these component models are categorised considering their parameters such as resources used, as well as input and output data. The classified components may be considered a repository of reusable parts, that can be further applied in the design of new models. The proposed technique may play a significant role in facilitating the business process redesign procedure, which is of a great importance regarding engineering and industrial applications.

  8. The NAICS Code Selection Process And Small Business Participation

    Science.gov (United States)

    2016-03-01

    small business , small disadvantaged business , and women -owned small business concerns. Such concerns must also have the maximum practicable... businesses a contracting officer can utilize. A woman-owned small business is a small business that is at least 51% owned by one or more women (FAR...2015). Firms considered for the Woman-Owned Small Business Program operate in industries the SBA has determined to be underrepresented by women

  9. BUSINESS PROCESSES OPTIMIZATION WITHIN UKRAINIAN AUTOMOBILE ENTERPRISES IN TERMS OF EU ENTERING PERIOD

    Directory of Open Access Journals (Sweden)

    Oleksandr Pidmurniak

    2017-11-01

    Full Text Available The purpose of the paper is to summarize and present the most common principles and management methods to seek the most efficient and profitable exit way for automobile enterprises during the period of economic recovery in Ukraine. In the course of the research, we have analysed what is SOA (Service Oriented Architecture and advantages of its implementation, the differences between BPMs and IBPMs (Intelligent Business Process Management Suite and other. Methodology. The survey is based on a comparison of different business and management approaches whereby the efficiency of business process sufficiently increases. In total, more than 30 methods are precisely analysed, around 15 most frequent management systems considered, which led us to identify 5 main recommendations. Results of the survey showed that Ukraine has very ignorant social and political environment, human capital is undeveloped and less meritocratic than our neighbours in EU have. A shortage in domestic car manufacturing, lack of new plants and technologies, as the resulting amount of workplaces remains the same or going down because of emigration, all that conduce to the growth of a number of imported cars. Trying to recognize the most recent threatens, we have detected there are no government programs, grants, laboratories, and science-plants for the young generation. Practical implications. Since Ukraine become in war, the economic and political crisis, downturn with national currency etc., domestic households faced with the huge amount of problems: inflation, collapsing currency rate, political uncertainty. All of that drives domestic business to a corner, where the growth of management efficiency and organizational transformation were the only way out. Value/originality. An Agile is a method when the company's management comes in touch with the latest business process optimization Apps like IBM, SoftwareAG, Pegasystems.

  10. Expanding RP-US Linkages in Business Process Outsourcing

    OpenAIRE

    Rodolfo, Ceferino S.

    2006-01-01

    The Business Process Outsourcing (BPO) sector has experienced unprecedented global growth. This has greatly benefited the Philippines, where BPO has five main segments : call centers, medical transcription, animation, software development, and shared services. High population level, cultural affinity with the major markets, and advanced telecoms infrastructure are the key advantages of the Philippines. Political stability, on the other hand, is its main weakness. To ensure the sustainability ...

  11. Estimating the Cost for Executing Business Processes in the Cloud

    OpenAIRE

    Vincenzo Ferme; Ana Ivanchikj; Cesare Pautasso

    2016-01-01

    Managing and running business processes in the Cloud changes how Workflow Management Systems (WfMSs) are deployed. Consequently when designing such WfMSs there is a need of determining the sweet spot in the performance vs. resource consumption trade off. While all Cloud providers agree on the pay as you go resource consumption model every provider uses a different cost model to gain a competitive edge. In this paper we present a novel method for estimating the infrastructure costs of running ...

  12. An application of object-oriented programming to process simulation

    International Nuclear Information System (INIS)

    Robinson, J.T.; Otaduy, P.J.

    1988-01-01

    This paper discusses the application of object-oriented programming to dynamic simulation of continuous processes. Processes may be modeled using this technique as a collection of objects which communicate with each other via message passing. Arriving messages invoke methods that describe the state and/or dynamic behavior of the receiving object. The objects fall into four broad categories actual plant components such as pumps, pipes, and tanks, abstract objects such as heat sources and conductors, plant systems such as flow loops, and simulation control and interface objects. This technique differs from traditional approaches to process simulation, in which the process is represented by either a system of differential equations or a block diagram of mathematical operators. The use of objects minimizes the representational gap between the model and actual process. From the users point of view, construction of a simulation model becomes equivalent to drawing a plant schematic. As an example application, a package developed for the simulation of nuclear power plants is described. The package allows users to build simulation models by selecting iconic representations of plant components from a menu and connecting them with a mouse. Objects for generating a mathematical model of the system and for controlling the simulation are automatically generated, freeing the user to concentrate on describing his process. This example illustrates the use of object-oriented programming to create a highly interactive and automated simulation environment. 2 figs

  13. The evaluation framework for business process management methodologies

    Directory of Open Access Journals (Sweden)

    Sebastian Lahajnar

    2016-06-01

    Full Text Available In an intense competition in the global market, organisations seek to take advantage of all their internal and external potentials, advantages, and resources. It has been found that, in addition to competitive products and services, a good business also requires an effective management of business processes, which is the discipline of the business process management (BPM. The introduction of the BPM in the organisation requires a thoughtful selection of an appropriate methodological approach, since the latter will formalize activities, products, applications and other efforts of the organisation in this field. Despite many technology-driven solutions of software companies, recommendations of consulting companies, techniques, good practices and tools, the decision on what methodology to choose is anything but simple. The aim of this article is to simplify the adoption of such decisions by building a framework for the evaluation of BPM methodologies according to a qualitative multi-attribute decision-making method. The framework defines a hierarchical decision-making model, formalizes the decision-making process and thus contributes significantly to an independent, credible final decision that is the most appropriate for a specific organisation.

  14. Anticipated Activities in Maritime Work, Process Control, and Business Processes

    DEFF Research Database (Denmark)

    Andersen, Peter Bøgh

    2004-01-01

    Most activities are anticipated before they are executed. The paper presents methods for describing this anticipated state and the processes that may lead to a new state where the activities are executed. The method builds on linguistic case-theory.......Most activities are anticipated before they are executed. The paper presents methods for describing this anticipated state and the processes that may lead to a new state where the activities are executed. The method builds on linguistic case-theory....

  15. Process and data fragmentation-oriented enterprise network integration with collaboration modelling and collaboration agents

    Science.gov (United States)

    Li, Qing; Wang, Ze-yuan; Cao, Zhi-chao; Du, Rui-yang; Luo, Hao

    2015-08-01

    With the process of globalisation and the development of management models and information technology, enterprise cooperation and collaboration has developed from intra-enterprise integration, outsourcing and inter-enterprise integration, and supply chain management, to virtual enterprises and enterprise networks. Some midfielder enterprises begin to serve for different supply chains. Therefore, they combine related supply chains into a complex enterprise network. The main challenges for enterprise network's integration and collaboration are business process and data fragmentation beyond organisational boundaries. This paper reviews the requirements of enterprise network's integration and collaboration, as well as the development of new information technologies. Based on service-oriented architecture (SOA), collaboration modelling and collaboration agents are introduced to solve problems of collaborative management for service convergence under the condition of process and data fragmentation. A model-driven methodology is developed to design and deploy the integrating framework. An industrial experiment is designed and implemented to illustrate the usage of developed technologies in this paper.

  16. Deferred Action: Theoretical model of process architecture design for emergent business processes

    Directory of Open Access Journals (Sweden)

    Patel, N.V.

    2007-01-01

    Full Text Available E-Business modelling and ebusiness systems development assumes fixed company resources, structures, and business processes. Empirical and theoretical evidence suggests that company resources and structures are emergent rather than fixed. Planning business activity in emergent contexts requires flexible ebusiness models based on better management theories and models . This paper builds and proposes a theoretical model of ebusiness systems capable of catering for emergent factors that affect business processes. Drawing on development of theories of the ‘action and design’class the Theory of Deferred Action is invoked as the base theory for the theoretical model. A theoretical model of flexible process architecture is presented by identifying its core components and their relationships, and then illustrated with exemplar flexible process architectures capable of responding to emergent factors. Managerial implications of the model are considered and the model’s generic applicability is discussed.

  17. Exploiting process cubes, analytic workflows and process mining for business process reporting : a case study in education

    NARCIS (Netherlands)

    Bolt Iriondo, Alfredo; de Leoni, Massimiliano; van der Aalst, Wil M.P.; Gorissen, Pierre; Ceravolo, P.; Rinderle-Ma, S.

    2015-01-01

    Business Process Intelligence (BPI) is an emerging topic that has gained popularity in the last decade. It is driven by the need for analysis techniques that allow businesses to understand and improve their processes. One of the most common applications of BPI is reporting, which consists on the

  18. The nursing process in crisis-oriented psychiatric home care.

    Science.gov (United States)

    Boomsma, J; Dingemans, C A; Dassen, T W

    1997-08-01

    Crisis-oriented psychiatric home care is a recent development in the Dutch mental health care system. Because of the difference between psychiatric care in the home and in the hospital, an action research project was initiated. This project was directed at the nursing process and the nurses' role and skills in psychiatric home care. The main goal of the project was to describe and to standardize nursing diagnoses and interventions used in crisis-oriented and long-term psychiatric home care. The development of supporting methods of assessment and intervention were also important aspects of this project. In this article a crisis-oriented psychiatric home care programme and the first developmental research activities within this programme are described. To support the nursing process, the development of a nursing record and an assessment-format, based on Gordon's Functional Health Patterns (FHP), took place. By means of content analysis of 61 nursing records, the most frequently stated nursing diagnoses, based upon the North American Nursing Diagnosis Association (NANDA) taxonomy, were identified. The psychiatric diagnostic categories of the Diagnostic and Statistical Manual of Mental Disorders (DSM-IV) were also collected. The most common categories found were those of mood disorders and schizophrenia or psychotic disorders. Seventy-five per cent of the nursing diagnoses showed up within four FHP: role-relationship, coping-stress tolerance, self-perception/self-concept and activity-exercise. The nursing diagnosis of 'ineffective individual coping' was stated most frequently. This is not surprising because of the similarities in the definitions of this nursing diagnosis and the concept of 'crisis' to which the psychiatric home care programme is oriented. Further research activities will be focused on standardization of nursing diagnosis and the interventions that nurses undertake in this type of care.

  19. Modeling the Object-Oriented Software Process: OPEN and the Unified Process

    NARCIS (Netherlands)

    van den Berg, Klaas; Aksit, Mehmet; van den Broek, P.M.

    A short introduction to software process modeling is presented, particularly object-oriented modeling. Two major industrial process models are discussed: the OPEN model and the Unified Process model. In more detail, the quality assurance in the Unified Process tool (formally called Objectory) is

  20. Modeling the Object-Oriented Software Process: OPEN and the Unified Process

    OpenAIRE

    van den Berg, Klaas; Aksit, Mehmet; van den Broek, P.M.

    1999-01-01

    A short introduction to software process modeling is presented, particularly object-oriented modeling. Two major industrial process models are discussed: the OPEN model and the Unified Process model. In more detail, the quality assurance in the Unified Process tool (formally called Objectory) is reviewed.