Ljubica Milanović Glavan
Because of the increasing business pressures, companies must be adaptable and flexible in order to withstand them. Inadequate business processes and low level of business process orientation, that in its core accentuates business processes as opposed to business functions and focuses on process performance and customer satisfaction, hider the ability to adapt to changing environment. It has been shown in previous studies that the companies which have reached higher business process maturity l...
Zhao, Xiaohui; Liu, Chengfei; Lin, Tao
As a tracking technology, Radio Frequency Identification (RFID) is now widely applied to enhance the context awareness of enterprise information systems. Such awareness provides great opportunities to facilitate business process automation and thereby improve operation efficiency and accuracy. With the aim to incorporate business logics into RFID-enabled applications, this book chapter addresses how RFID technologies impact current business process management and the characteristics of object-oriented business process modelling. This chapter first discusses the rationality and advantages of applying object-oriented process modelling in RFID applications, then addresses the requirements and guidelines for RFID data management and process modelling. Two typical solutions are introduced to further illustrate the modelling and incorporation of business logics/business processes into RFID edge systems. To demonstrate the applicability of these two approaches, a detailed case study is conducted within a distribution centre scenario.
The sophistication of the integrated world of work and increased recognition of business processes as critical corporate assets require graduates to develop "process orientation" and an "integrated view" of business. Responding to these dynamic changes in business organizations, business schools are also continuing to modify…
The methodical recommendations for the construction the organizational structure of the MTE oriented on the business-processes management has been developed by substantiating of basic works, maintenance, sequence and orientation, and also methods and receptions of their realization.
Full Text Available Business Process Management (BPM importance and benefits for organizations to focus on their business processes is nowadays broadly recognized, as business and technology areas are embracing and adopting the paradigm. The Service Oriented Computing (SOC paradigm bases software development on services to realize business processes. The implementation of business processes as services helps in reducing the gap between these two areas, easing the communication and understanding of business needs. The Model Driven Development (MDD paradigm bases software development in models, metamodels and languages that allow transformation between them. The automatic generation of service models from business process models is a key issue to support the separation of its definition from its technical implementation. In this article, we present MINERVA framework which applies Model Driven Development (MDD and Service Oriented Computing (SOC paradigms to business processes for the continuous business process improvement in organizations, giving support to the stages defined in the business process lifecycle from modeling to evaluation of its execution.
Miao, Yongwu; Sloep, Peter; Koper, Rob
Miao, Y., Sloep, P. B., & Koper, R. (2009). Facilitating Work Based Learning Projects: A Business Process Oriented Knowledge Management Approach. Presented at the 'Open workshop of TENCompetence - Rethinking Learning and Employment at a Time of Economic Uncertainty-event'. November, 19, 2009,
Ljubica Milanović Glavan
Full Text Available Companies worldwide are embracing Business Process Orientation (BPO in order to improve their overall performance. This paper presents research results on key turning points in BPO maturity implementation efforts. A key turning point is deﬁned as a component of business process maturity that leads to the establishment and expansion of other factors that move the organization to the next maturity level. Over the past few years, different methodologies for analyzing maturity state of BPO have been developed. The purpose of this paper is to investigate the possibility of using data mining methods in detecting key turning points in BPO. Based on survey results obtained in 2013, the selected data mining technique of classification and regression trees (C&RT was used to detect key turning points in Croatian companies. These findings present invaluable guidelines for any business that strives to achieve more efficient business processes.
Ljubica Milanović Glavan
Full Text Available The competitive global market of the new millennium has raised awareness of business processes as the most important management paradigm. Extensive literature on business process management suggests that organizations can enhance their overall performance by adopting a process view of business. However, empirical research in this field is lacking. The aim of this paper is to examine the how business process orientation (BPO impacts financially and non-financially organizational performance (OP using empirical data from Croatian companies. A questionnaire survey was conducted on a sample of 127 companies in Croatia and propositions were tested using a structural equation model. The results suggest that the BPO practice relates positively to non-financial performance. In addition, the impact of non-financial performance on financial performance has been verified as well. This effect on financial performance is indirectly caused by non-financial factors suggesting that companies should view performance in such terms as well. The paper is valuable for academics and practitioners because the impact of BPO on OP is confirmed. An improved understanding and the clearly demonstrated financial and non-financial benefits of implementing and practicing BPO opens up a wider application of such systems in everyday business, which will eventually lead to their refinement and further development.
Full Text Available Emerging business requirements, stemming from a holistic view over an organisation’s activities, place additional pressure on technical infrastructures and call for operational agility and a better alignment between business and technology. Business process oriented learning unites corporate training and business process management. Given the importance of an organisation’s human capital to business success, aligning individual training with business priorities, becomes a key challenge. The implementation of this new business service entails integrating learning into daily working tasks and putting in place mechanisms for the effective management of business processes, organisational roles, competencies and learning processes, to reduce the time to fill competency gaps and to build proficiency according to evolving business needs. In this paper we outline the main characteristics of this approach and provide insights regarding the changing role of the involved corporate information systems and the multiple aspects of the integration work.
Full Text Available The main goal of the article is to discuss and elaborate on the basics of international entrepreneurial orientation (IEO, its fundamentals and principles. The paper reviews these three important terms by trying to link them and suggests a holistic framework. The article is of descriptive character, thus it is based on literature review and its constructive critics. The article is an attempted synthesis of the concept of international entrepreneurial orientation. It focuses on IEO as the implementation of one of the most important research theme in the theory of entrepreneurship, which is entrepreneurial orientation (EO into the studies of international entrepreneurship (IE. Findings: Firstly, international entrepreneurial process was discussed from the international entrepreneurship perspective. Secondly, the paper introduces the conceptualisation of entrepreneurial orientation from both three- and multidimensional perspectives. Thirdly, IEO is conceptualised and operationalised from the perspective of entrepreneurial internationalisation of firms. Implications & Recommendations: IEO is a multi-dimensional concept. IEO can be considered both an individual and firm-level construct. IEO enables business to identify and exploit internationalisation opportunities. IEO reflects the firms overall proactiveness and aggressiveness in its pursuit of international markets.
Eder, J.; Gordijn, Jaap; Wieringa, Roelf J.; Missikoff, M.
Innovative e-commerce ideas have often floundered on an inadequate analysis of the expenses and benefits of the idea and an inadequate integration of the required e-business processes with other business processes. We present a requirements analysis and business process design approach that focuses
Jaime Solis Martines
Full Text Available The requirements engineering phase is the departure point for the development process of any kind of computer application, it determines the functionality needed in the working scenario of the program. Although this is a crucial point in application development, as incorrect requirement definition leads to costly error appearance in later stages of the development process, application domain experts’ implication remains minor. In order to correct this scenario, business process modeling notations were introduced to favor business expert implication in this phase, but notation complexity prevents this participation to reach its ideal state. Hence, we promote the definition of a level oriented business process methodology, which encourages the adaptation of the modeling notation to the modeling and technical knowledge shown by the expert. This approach reduces the complexity found by domain experts and enables them to model their processes completely with a level of technical detail directly proportional to their knowledge.
De Castro, Valeria; Marcos, Esperanza; Wieringa, Roelf J.
In recent years, the automation of business processes has become one of the most prominent and promising uses of Web service technology. Consequently several languages have been created for the execution of business processes, making it possible to define new and more complex services or business
Full Text Available Since the decision-makers in enterprises will accept the goals of environmental management only if they are motivated enough, comprehensible and useful tools should be generated to support environmentally oriented business decision-making. For that reason, a general optimisation model of the multiphase business process is presented in this paper. This model includes the possibilities for an integrated approach to environmental protection so that it can be applied as a scenario by the business process simulation for the evaluation of environmentally oriented business decisions on business performance. Furthermore, development and application possibilities of the presented model are introduced. Some measures of resource efficiency are developed using the presented optimisation model.
Full Text Available The aim of this study is to design a business process oriented Knowledge Management System (KMS in government training institutions using knowledge modeling methods and knowledge infrastructure process design of Strohmaier. Lecturer (WI business process is the main case study for this research. The preliminary identification and analysis showed that 7 of 10 business processes have not been fully identified in terms of their knowledge processes. Further analysis showed that in general, all business processes have not been optimized yet to fulfill all the components of knowledge creation to knowledge application. The results of the completed knowledge process design showed that there are 53 stages of the process (there are new additional 19 stages of the process. The new processes are largely on the knowledge transfer and knowledge application that have been defined. In addition, KMS architecture and IT tools as supporting knowledge infrastructure designs are defined. The IT tools are expected to support two knowledge process strategies :the codification strategy with the supporting IT Tools : content management system , information retrieval system, expert locator and the personalization strategy with the supporting IT Tools such as community of practice tool, virtual work space application and discussion group based application.
Møller, Charles; Hansen, Poul Kyvsgaard
Most organizations today are required not only to establish effective business processes but they are required to accommodate for changing business conditions at an increasing rate. Many business processes extend beyond the boundary of the enterprise into the supply chain and the information...... infrastructure therefore is critical. Today nearly every business relies on their Enterprise System (ES) for process integration and the future generations of Enterprise Systems will increasingly be driven by business process models. Consequently process modelling and improvement will become vital for business...... process innovation (BPI) in future organizations. This paper explores the applicability of one particular methodology for Business Process Innovation to deal with the challenge that the LEGO organization is facing with the alignment of their product development process and their supply chain. The paper...
Magdalena LUCA (DEDIU
Full Text Available Business process reengineering determines the change of organizational functions from an orientation focused on operations through a multidimensional approach. Former employees who were mere executors are now determined to take their own decisions and as a result the functional departments lose their reason to exist. Managers do not act anymore as supervisors, but mainly as mentors, while the employees focus more attention on customer needs and less than the head’s. Under these conditions, new organizational paradigms are required, the most important being that of learning organizations. In order to implement a reengineering of the economic processes and promoting a new organizational paradigm the information technology plays a decisive role. The article presents some results obtained in a research theme ANSTI funded by contract no. 501/2000. Economic and financial analysis is performed in order to know the current situation to achieve better results in the future. One of its objectives is the production analyzed as a labour process and the interaction elements of this process. The indicators investigated in the analysis of financial and economic activity of production reflect the development directions, the means and resources to accomplish predetermined objectives and express the results and effectiveness of what is expected.
Full Text Available Stimulated by the expressed managers’ need for some completed methods for environmental management in enterprises, we present the method for environmentally oriented business decision-making. It is based on simulations where optimization models of business processes are used as scenarios. The possibilities for an integrated approach to environmental protection are introduced and – decomposed according to the type of the considered element by using zero-one variables – included in the optimization models. The method is completed for multicriteria decision-making where in the simulations obtained optimal values are included. In a real-life case where the Analytic Hierarchy Process technique is used to evaluate environmentally oriented business processes, special attention is given to criteria and weights: we consider preferences and survey findings on the environmental impact of business processes in the enterprise, survey findings on environmental management in the processing industry, and ecobalances.
Harmon, Harry A; Webster, Robert L; Hammond, Kevin L
A market orientation culture has been described as one that blends an organization's commitment to customer value with a process of continuously creating superior value for customers. Developing such a culture is further described as (1) obtaining information about customers, competitors, and markets, (2) examining the gathered information from a total organizational perspective, (3) deciding how to deliver superior customer value, and (4) implementing actions to provide value to customers. A market orientation culture focuses on the customer, identifies issues in the competitive environment, and coordinates all functional areas to achieve organizational objectives. Research has found businesses with higher market orientation are more successful in achieving organizational objectives. The measurement of market orientation within businesses has been empirically tested and validated. However, empirical research on market orientation in nonprofit organizations such as universities has not been examined. This study investigated market orientation within the university setting, specifically Schools of Business Administration, and compared these data with previously published data within the business sector. Data for comparative purposes were collected via a national survey. Hypothesis testing was conducted. Results indicated significantly lower market orientation culture within the schools of business as reported by AACSB Business School Deans vis-à-vis managers of business enterprises.
Office of Personnel Management — Inventory of maps and descriptions of the business processes of the U.S. Office of Personnel Management (OPM), with an emphasis on the processes of the Office of the...
von Rosing, Mark; Polovina, Simon
Business process and business process management (BPM) concepts have matured over the years and new technology, concepts, standards and solutions appear. In this chapter\\ud we will therefore focus on the current and future process trends. We will elaborate on the importance of trends, the maturity of the subject, giving a perspective on what emerging trends, industry trends, mega trends are, what is hyped at the moment, and what has reached a market adoption where it has started to become the...
Taran, Yariv; Nielsen, Christian; Thomsen, Peter
strategic preference, as part of their business model innovation activity planned. Practical implications – This paper aimed at strengthening researchers and, particularly, practitioner’s perspectives into the field of business model process configurations. By insuring an [abstracted] alignment between......Purpose – The paper aims: 1) To develop systematically a structural list of various business model process configuration and to group (deductively) these selected configurations in a structured typological categorization list. 2) To facilitate companies in the process of BM innovation......, by developing (inductively) an ontological classification framework, in view of the BM process configurations typology developed. Design/methodology/approach – Given the inconsistencies found in the business model studies (e.g. definitions, configurations, classifications) we adopted the analytical induction...
Gong, Jie; Møller, Charles
This paper explores the relationships between IT and Business process innovation (BPI) through examining IT roles in the processes of BPI. BPI is an innovative activity in business which has been paying more attention in recent years. However it is often confused with other process......-orientation concepts, such as Business process management (BPM) and Business process reengineering (BPR). The paper aims to find out two research questions: 1) How do we understand the meanings of BPI in the current background of economic globalization? 2) What IT roles are in the process of BPI? Based on finding...
Alexandra Maria Ioana FLOREA
Full Text Available As part of the Service Oriented Computing (SOC, Service Oriented Architecture (SOA is a technology that has been developing for almost a decade and during this time there have been published many studies, papers and surveys that are referring to the advantages of projects using it. In this article we discuss some ways of using SOA in the business environment, as a result of the need to reengineer the internal business processes with the scope of moving forward towards providing and using standardized services and achieving enterprise interoperability.
Pokraev, S.; Quartel, Dick; Steen, Maarten W.A.; Wombacher, Andreas; Reichert, M.U.
In this paper we propose a new approach for service-oriented enterprise application integration (EAI). Unlike current EAI solutions, which mainly focus on technological aspects, our approach allows business domain experts to get more involved in the integration process. First, we provide a technique
Featuring contributions from prominent thinkers and researchers, this volume in the ""Advances in Management Information Systems"" series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in the area of Business Process Transformation. Processes are interpreted broadly to include operational and managerial processes within and between organizations, as well as those involved in knowledge generation. Transformation includes radical and incremental change, its conduct, management, and outcome. The editors and contributing authors pay clo
Full Text Available Considering the evolution of information and communications technology, the necessity of alignment of public and private sectors to European Union requirements, the current economic crisis, and the global context, all organizations are trying to achieve major changes that would enable them to operate as intelligent organizations. For this purpose, agility and Business Intelligence are seen by most managers as a way to transform their organizations into intelligent organizations. The study highlights the importance of modern approaches (Service Oriented Architecture, Business Process Management, Business Rules, Cloud Computing, Master Data Management in developing agile Business Intelligence solutions. The paper also presents the stages of developing an agile Business Intelligence solution in the case of public procurement.
Carle, Adriana; Fiducia, Daniel [Transportadora de Gas del Sur S.A. (TGS), Buenos Aires (Argentina)
This paper is about the own development of business support software. The developed applications are used to support two business processes: one of them is the process of gas transportation and the other is the natural gas processing. This software has interphases with the ERP SAP, software SCADA and on line gas transportation simulation software. The main functionalities of the applications are: entrance on line real time of clients transport nominations, transport programming, allocation of the clients transport nominations, transport control, measurements, balanced pipeline, allocation of gas volume to the gas processing plants, calculate of product tons processed in each plant and tons of product distributed to clients. All the developed software generates information to the internal staff, regulatory authorities and clients. (author)
Mutschler, B.B.; Reichert, M.U.; Bumiller, J.
Process-awareness in enterprise computing is a must in order to adequately support business processes. Particularly the interoperability of the (process-oriented) business information systems and the management of a company’s process map are difficult to handle. Process-oriented approaches (like
Full Text Available The essence of process-oriented enterprise management has been examined in the article. The content and types of information technology have been analyzed in the article, due to the complexity and differentiation of existing methods, as well as the specificity of language, terminology of the enterprise business processes modeling. The theoretical aspects of business processes modeling have been reviewed and the modern traditional modeling techniques received practical application in the visualization model of retailers activity have been studied in the article. In the process of theoretical analysis of the modeling methods found that UFO-toolkit method that has been developed by Ukrainian scientists due to it systemology integrated opportunities, is the most suitable for structural and object analysis of retailers business processes. It was designed visualized simulation model of the business process "sales" as is" of retailers using a combination UFO-elements with the aim of the further practical formalization and optimization of a given business process.
Business Process Management (BPM) has been in existence for decades. It uses, complements, integrates and extends theories, methods and tools from other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling a...
Steen, B.; Ferreira Pires, Luis; Iacob, Maria Eugenia
In recent years, business process models are increasingly being used as a means for business process improvement. Business rules can be seen as requirements for business processes, in that they describe the constraints that must hold for business processes that implement these business rules.
Webster, Robert L; Hammond, Kevin L; Harmon, Harry A
This study extends previous work concerning the market orientation culture within specialty businesses and schools of business. Specifically, member schools of the Association to Advance Collegiate Schools of Business International are separated into public and private universities. Data were collected via a mailed survey to business schools holding membership. 106 public school deans and 35 private school deans responded, for a 23% response rate. Input from the deans was sought on their perceptions of the market orientation culture within the schools. Respondents' perceptions, rated on a 7-point scale, measured four dimensions of market orientation: customer orientation, competitor orientation, organizational coordination, and overall market orientation. Data for specialty businesses were drawn from a previous study. Comparison testing between the public and private business schools' deans and business managers was conducted. Analysis indicated perceived market orientation was significantly higher for deans of private business schools than public business schools. Compared with business managers, private school deans were statistically different on only one of the four dimensions, whereas public business school deans' scores were significantly different from those of business managers on all four. Compared with each other, business school deans were statistically different on three dimensions, with private school deans reporting greater market orientation.
Full Text Available Selection and proper application of business process modeling methods and techniques have a significant impact on organizational improvement capabilities as well as proper understanding of functionality of information systems that shall support activity of the organization. A number of business process modeling notations were popularized in practice in recent decades. Most significant of the notations include Business Process Modeling Notation (OMG BPMN and several Unified Modeling Language (OMG UML extensions. In this paper, the assessment whether one of the most flexible and strictly standardized contemporary business process modeling notations, i.e. Rational UML Profile for Business Modeling, enable business analysts to prepare business models that are all-embracing and understandable by all the stakeholders. After the introduction, methodology of research is discussed. Section 2 presents selected case study results. The paper is concluded with a summary.
Audrius Rima; Olegas Vasilecas
The purpose of Business Process Model and Notation (BPMN) is to provide easily understandable graphical representation of business process. Thus BPMN is widely used and applied in various areas one of them being a business process simulation. This paper addresses some BPMN model based business process simulation problems. The paper formulate requirements for business process and resource models in enabling their use for business process simulation.
Full Text Available The purpose of Business Process Model and Notation (BPMN is to provide easily understandable graphical representation of business process. Thus BPMN is widely used and applied in various areas one of them being a business process simulation. This paper addresses some BPMN model based business process simulation problems. The paper formulate requirements for business process and resource models in enabling their use for business process simulation.
This study aims to contribute to the knowledge of leadership styles and entrepreneurial orientation at small and medium enterprises as well as their effects on business performance. This study examines how leadership style can affect the development and implementation of entrepreneurial orientation in small and medium enterprises in Taiwan. It is also designed to examine the effects of leadership styles and entrepreneurial orientation on business performance. Significant conclusions from this...
Gusti Oka Widana
Full Text Available The positive of impact of market orientation toward business performance of a company is a common wisdom in the marketing literatures. Hence the prior studies recommend that the connection will depend on other strategic actions. In this regards, this study tries to assess the construct of business ethics as the precedent of market orientation in the context of Indonesia Islamic banks. Upon assessing data using SmartPLS, this study finds that market orientation is the determinant of business performance and Islamic business ethics is the precedent of market orientation. However, market orientation is not effective as the mediator in the relationship between Islamic business ethics and business performance. The discussion of this finding is provided as well as the managerial implication at the end of this paper.
Møller, Charles; Tan, Rune Domino; Maack, Carsten Jessen
Business Process Management (BPM) is an emerging new field in business. However there is no academically agreed upon conceptual framework. The aim of this paper is to establish a conceptual framework grounded in the recent literature. The purpose of this work is to ensure a better foundation...
Bulanov, Pavel; Lazovik, Alexander; Aiello, Marco
One of the important application of service composition techniques lies in the field of business process management. Essentially a business process can be considered as a composition of services, which is usually prepared by domain experts, and many tasks still have to be performed manually. These
Marcos Paulo Valadares de Oliveira
Full Text Available This paper compiles the findings of an international study which primary objective was to investigate the relationships between Internet utilization in business-to-business relationships, collaborative efforts and their impact over supplier and customer-oriented processes performance. It highlights the Internet as an important enhancer of collaboration in supply chains and addresses the effects of such efforts on companies’ overall performance. As a conclusive-descriptive and quantitative study, data from a survey of 788 companies from the USA, China, Canada, United Kingdom, and Brazil were analyzed with the use of descriptive statistics, reliability evaluation of the research model’s internal scales, path analysis and structural equation modeling to evaluate supply chain processes collaboration, both up- and down-stream. Internet utilization in supplier and customer-oriented processes was found positively related to collaborative practices in business-to-business relationships. Collaborative practices in supplier and customer-oriented processes, in turn, showed potential effects on performance. Also, supplier-oriented processes performance was found positively associated with customer-oriented process performance. Both internet use and collaborative practices are even more important in a high-context country like Brazil. The paper helps clarify the impact of internet use on business-to-business collaborative relationships. In this sense, practitioners can take this impact to redraw the organizational landscape and business processes amongst supply chain participants.
Jayasinghe Arachchig, J.; Weigand, H.; Jeusfeld, M.A.
Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a strict software engineering perspective. For a proper
From a business process perspective, the business value of information technologies (IT) stems from how they improve or enable business processes. At the same time, in the field of strategic IT/business alignment, the locus of discussion has been how IT/business partnerships enhance the value of IT....... Despite this apparent relationship, the business process perspective has been absent from the IT/business alignment discussion. In this paper, we use the case of an industrial company to develop a model for understanding IT/business partnerships in business process terms. Based on our findings, we define...... these partnerships by allocating responsibilities between central IT and the local business during two stages of a process lifecycle: formation and standardization. The significance of the findings lies in how the model’s configuration leads to different types of IT units’ process centricity. This in turn affects...
Focuses on how to use web service computing and service-based workflow technologies to develop timely, effective workflows for both business and scientific fields Utilizing web computing and Service-Oriented Architecture (SOA), Business and Scientific Workflows: A Web Service-Oriented Approach focuses on how to design, analyze, and deploy web service-based workflows for both business and scientific applications in many areas of healthcare and biomedicine. It also discusses and presents the recent research and development results. This informative reference features app
Luckham, David C
Find out how Events Processing (EP) works and how it can workfor you Business Event Processing: An Introduction and StrategyGuide thoroughly describes what EP is, how to use it, and howit relates to other popular information technology architecturessuch as Service Oriented Architecture. Explains how sense and response architectures are being appliedwith tremendous results to businesses throughout the world andshows businesses how they can get started implementing EPShows how to choose business event processing technology tosuit your specific business needs and how to keep costs of adoptingit
Ruiz, Francisco; Garcia, Felix; Calahorra, Luis; Llorente, César; Gonçalves, Luis; Daniel, Christel; Blobel, Bernd
The importance of the process point of view is not restricted to a specific enterprise sector. In the field of health, as a result of the nature of the service offered, health institutions' processes are also the basis for decision making which is focused on achieving their objective of providing quality medical assistance. In this chapter the application of business process modelling - using the Business Process Modelling Notation (BPMN) standard is described. Main challenges of business process modelling in healthcare are the definition of healthcare processes, the multi-disciplinary nature of healthcare, the flexibility and variability of the activities involved in health care processes, the need of interoperability between multiple information systems, and the continuous updating of scientific knowledge in healthcare.
Full Text Available Purpose: The purpose of this paper is to assess the impact of market orientation on the performance of the organisation. While much empirical works have centered on market orientation, the generalisability of its impact on performance of the Food and Beverages organisations in the Nigeria context has been under-researched. Design/Methodology/Approach: The study adopted a triangulation methodology (quantitative and qualitative approach. Data was collected from key informants using a research instrument. Returned instruments were analyzed using nonparametric correlation through the use of the Statistical Package for Social Sciences (SPSS version 10. Findings: The study validated the earlier instruments but did not find any strong association between market orientation and business performance in the Nigerian context using the food and beverages organisations for the study. The reasons underlying the weak relationship between market orientation and business performance of the Food and Beverages organisations is government policies, new product development, diversification, innovation and devaluation of the Nigerian currency. One important finding of this study is that market orientation leads to business performance through some moderating variables. Implications: The study recommends that Nigerian Government should ensure a stable economy and make economic policies that will enhance existing business development in the country. Also, organisations should have performance measurement systems to detect the impact of investment on market orientation with the aim of knowing how the organisation works. Originality/Value: This study significantly refines the body of knowledge concerning the impact of market orientation on the performance of the organisation, and thereby offers a model of market orientation and business performance in the Nigerian context for marketing scholars and practitioners. This model will, no doubt, contribute to the body of
In this competitive arena all enterprises exist to gain profit, however it is obvious that there exists no single formula for better services performance. Marketing managers and scholars believe that marketing orientation improves a lot a company's performance. This is vividly shown when one examines literatures on marketing ...
Full Text Available During developing an information system is important to create clear models and choose suitable modeling languages. The article analyzes the SRML, SBVR, PRR, SWRL, OCL rules specifying language and UML, DFD, CPN, EPC and IDEF3 BPMN business process modeling language. The article presents business rules and business process modeling languages theoretical comparison. The article according to selected modeling aspects of the comparison between different business process modeling languages and business rules representation languages sets. Also, it is selected the best fit of language set for three layer framework for business rule based software modeling.
Fatemi, Hassan; van Sinderen, Marten J.; Wieringa, Roelf J.; Hull, Richard; Mendling, Jan; Tai, Stefan
Business webs are collections of enterprises designed to jointly satisfy a consumer need. Designing business webs calls for modeling the collaboration of enterprises from different perspectives, in particular the business value and coordination process perspectives, and for mutually aligning these
Mutschler, B.B.; Reichert, M.U.
In jüngerer Vergangenheit rückt vermehrt die Erfassung und Analyse von Prozessechtdaten (z.B. zum Start und Ende von Prozessaktivitäten) in den Blickpunkt. Solche Daten werden von den meisten prozessorientierten Informationssystemen geliefert. Das Schlagwort Business Process Intelligence (BPI)
Business process intelligence aims to provide timely information to improve business process effectiveness and align it with business objectives in order to compete successfully in the marketplace. Generally such information not only improves an organizations ability to accomplish business objectives, but may also lead to the identification of information that could facilitate competitive advantage. This paper outlines an approach to develop an information flow model that involves the specifi...
and good working environment. Keywords: Business Process Change, Success Factors, BPC Outcomes ... conduct their business. Literature has confirmed that failures and successes of numerous BPR projects ... innovation, business process redesign and business process management. (BPM) are terms frequently used ...
Illinois State Office of Education, Springfield.
These experimental curriculum materials for one of five clusters developed for the occupational orientation program in Illinois include a series of learning activity packages (LAPs) designed to acquaint the student with the wide range of occupational choices available in the business, marketing, and management occupations field. The 31 LAPs, each…
Mueller, Roland; Linders, Stefan; Ferreira Pires, Luis
Although service-oriented architecture (SOA) is becoming increasingly popular in enterprise application rchitectures, little is known about how SOA could support and influence the use and implementation of business intelligence (BI). We applied the Delphi method in order to identify opportunities
Full Text Available An important aspect of the corporate responsibility towards the customers is to ensure the correct value transfer, through the quality and price of the product/service. By using customer satisfaction in order to measure value and the quality provided to customers, this paper proposes a methodology of assisting management decisions in improving business processes. The proposed techniques and tools, specific to quality management, are used for determining the processes which need to be improved or innovated in order to increase customer satisfaction. Thus, the methodology contributes to the creation of a decision-making framework for an efficient orientation of the resources for maximising the generated value and minimising the costs. In order to illustrate its application, we present a study based on the responses regarding satisfaction elements of 679 companies, the customers of a distribution chain in the field of interior fittings. The research highlights the practical method of determining the priority processes for increasing customer satisfaction, taking into account the satisfaction targets and the nature of the necessary actions in order to maximize the created value and to minimize the costs of these processes.
This paper analyzes different types of start-up aerospace organizations, common mistakes and the importance of process oriented management systems. It is made using experience in starting up 5 airlines, one microlight aircraft production, two GLXP teams and 4 space technology companies' startup.
Full Text Available Knowledge is widely considered to be the major source of sustainable competitive advantage, fostering companies’ business performance. Therefore, a number of authors have undertaken the efforts at describing its role. There were, however, much fewer attempts aimed at evaluating the influence of knowledge activities and behaviors on companies’ business performance/results in various countries. At the same time, there was practically no research identifying the full range of opinions and beliefs, indicating company managers’ attitudes towards knowledge activities within their companies. This paper investigates the relations between the managers’ opinions concerning knowledge (managers’ knowledge orientation, the knowledge-related activities and behaviors (companies’ knowledge orientation and companies’ business performance within the context of medium-sized companies operating in Poland.
Full Text Available SOA (Service Oriented Architecture has played in the last two decades a very useful role in the design philosophy of the target software. The basic units of software for which the mentioned philosophy is valid are called services. Generally it is counted that the advance implementation of services is given by using so–called Web services that are on the platform of the Internet 2.0. Naturally, there has been counted also with the fact that the services will be used in software applications designed by professional programmers. Later, the concept of software services was supported by the enterprise concept of the SOE type (Service oriented Enterprise and by the creation of the SOA paradigm.Many computer scientists, including Thomas Erl – doyen of SOA, do not understand SOA either as an integrated technology or as a development methodology. Proofs of this statement are in the following definitions.SOA is a form of technology architecture that adheres to the principles of service – orientation. When realized through the Web services technology platform, SOA establishes the potential to support and promote these principles throughout the business processes and automation domains of an enterprise (Erl, 2006. Thomas Erl (Erl, 2007 has expressed the idea of SOA implementation using the following definition.SOA establishes an architectural model that aides to enhance the efficiency, agility, and productivity of an enterprise by positioning services as the primary means through which solution logic is represented in support of the realization of strategic goals associated with service-oriented computing. Nevertheless the key principles, on which SOA is constructed (Erl, 2006, are not significantly reflected in any of the previous definitions. Some of the mentioned principles are still included at least in the more free definitions of SOA, for example (Barry, 2003.A service-oriented architecture is essentially a collection of services. These
Christiansen, Nynne Mia; Schjær-Jacobsen, Hans; Simon, Jens
exploration symposium on bridging the gap between engineering education and business is proposed on the basis of the Copenhagen University College of Engineering (IHK) being involved in a DKK 50m ongoing project “Business Oriented Educational Experiments” financed by the Capital Region of Denmark...... and the European Social Fund. The project is carried out with other major educational institutions in the Copenhagen area and organized in five themes: 1) world class competences, 2) new interactions between education and business, 3) the experimenting organization, 4) education on demand, and 5) new career paths...... benefits from the CIE activities: Businesses execute innovative solutions, students practice active learning and build a platform for their future professional career, and professors leave the classrooms and get an opportunity to reality check their theories. CIE is operating on a network platform made up...
Full Text Available Business process modelling is the way business processes are expressed. Business process modelling is the foundation of business process analysis, reengineering, reorganization and optimization. It can not only help enterprises to achieve internal information system integration and reuse, but also help enterprises to achieve with the external collaboration. Based on the prototype Petri net, this paper adds time and cost factors to form an extended generalized stochastic Petri net. It is a formal description of the business process. The semi-formalized business process modelling algorithm based on Petri nets is proposed. Finally, The case from a logistics company proved that the modelling algorithm is correct and effective.
Full Text Available The main goal of this paper is to find out an index of market orientation, and explore the relationship between four components of market orientation in high-tech firms and their business performance. Business performance was studied as a one-dimensional construct. Market orientation in this study is defined as a process of intelligence generation about customers and competitors, intelligence dissemination and integration within the company across teams, and responsiveness to market intelligence in the form of coordinated action. The statistical sample was represented by 164 Czech and 187 German high-tech firms in the manufacturing industry. Respondents (sales and marketing managers completed a questionnaire and marked their rate of approval with individual statements on a Likert scale ranging from 1 to 7. Market orientation and business performance level was determined as the arithmetic mean (x̄ of the measured values. Depending on the size of the total market orientation index (MOI, Czech (x̄=5.2 and German (x̄=5.14 high-tech firms are medium market-oriented. The business performance index (BPI reached a slightly higher value in Germany (x̄=5.22 as compared to the Czech Republic (x̄=5.13. The main method to reach the target was correlation and regression analysis. This study confirmed a hypothesis about the existence of a correlation between components of market orientation and business performance. Three of the four relationships in the multiple regression model were significant. On the other hand, the study found no positive significant correlation between competitor intelligence generation and business performance.
Kopčeková, Alena; Kopček, Michal; Tanuška, Pavol
The Business Intelligence technology, which represents a strong tool not only for decision making support, but also has a big potential in other fields of application, is discussed in this paper. Necessary fundamental definitions are offered and explained to better understand the basic principles and the role of this technology for company management. Article is logically divided into five main parts. In the first part, there is the definition of the technology and the list of main advantages. In the second part, an overview of the system architecture with the brief description of separate building blocks is presented. Also, the hierarchical nature of the system architecture is shown. The technology life cycle consisting of four steps, which are mutually interconnected into a ring, is described in the third part. In the fourth part, analytical methods incorporated in the online analytical processing and data mining used within the business intelligence as well as the related data mining methodologies are summarised. Also, some typical applications of the above-mentioned particular methods are introduced. In the final part, a proposal of the knowledge discovery system for hierarchical process control is outlined. The focus of this paper is to provide a comprehensive view and to familiarize the reader with the Business Intelligence technology and its utilisation.
Zhao, Xiaohui; Liu, Chengfei; Lin, Tao
Business process automation is one of the major benefits for utilising Radio Frequency Identification (RFID) technology. Through readers to RFID middleware systems, the information and the movements of tagged objects can be used to trigger business transactions. These features change the way of business applications for dealing with the physical world from mostly quantity-based to object-based. Aiming to facilitate business process automation, this paper introduces a new method to model and incorporate business logics into RFID edge systems from an object-oriented perspective with emphasises on RFID's event-driven characteristics. A framework covering business rule modelling, event handling and system operation invocations is presented on the basis of the event calculus. In regard to the identified delayed effects in RFID-enabled applications, a two-block buffering mechanism is proposed to improve RFID query efficiency within the framework. The performance improvements are analysed with related experiments.
This presentation discusses Performance Improvement which is defined as 'the process of identifying and analyzing important organizational and individual performance gaps, planning for future performance improvement, designing and developing cost-effective and ethically justifiable intervention to close performance gaps, implementing the interventions and evaluating the financial and non-financial results', i.e. making things better. Specifically, it discusses the refurbishment outage at the Point Lepreau Power Plant that began at the end of March 2008. The business risks identified in 2008 were leadership, demographics and management system.
Webster, Robert L.; Hammond, Kevin L.; Rothwell, James C.
In the world of higher education, organizational strategies may take the form of a research, teaching, student-centered, comprehensive, or international strategy, just to name a few. This manuscript reports the results of a national survey examining the possible impacts of employing a market orientation strategy within schools of business and its…
Indulska, Marta; Green, Peter; Recker, Jan; Rosemann, Michael
The process-centered design of organizations and information systems is globally seen as an appropriate response to the increased economic pressure on organizations. At the methodological core of process-centered management is process modeling. However, business process modeling in large initiatives can be a time-consuming and costly exercise, making it potentially difficult to convince executive management of its benefits. To date, and despite substantial interest and research in the area of process modeling, the understanding of the actual benefits of process modeling in academia and practice is limited. To address this gap, this paper explores the perception of benefits derived from process modeling initiatives, as reported through a global Delphi study. The study incorporates the views of three groups of stakeholders - academics, practitioners and vendors. Our findings lead to the first identification and ranking of 19 unique benefits associated with process modeling. The study in particular found that process modeling benefits vary significantly between practitioners and academics. We argue that the variations may point to a disconnect between research projects and practical demands.
Møller, Charles; Hansen, Poul H. Kyvsgård
Most organizations today are required not only to establish effective business processes but they are required to accommodate for changing business conditions at an increasing rate. Many business processes extend beyond the boundary of the enterprise into the supply chain and the information...... infrastructure therefore is critical. Today nearly every business relies on their Enterprise System (ES) for process integration and the future generations of Enterprise Systems will increasingly be driven by business process models. Consequently process modelling and improvement will become vital for business...... process innovation (BPI) in future organizations. This paper explores the applicability of one particular methodology for Business Process Innovation to deal with the challenge that the LEGO organization is facing with the alignment of their product development process and their supply chain. The paper...
Sokolov, E. N
... Organization of Color Space 127 9. The Orienting Responseand Subjective Space I 141 10. The Orienting Responseand Subjective Space II 163vi CONTEiNTS 11. Orienting, Information, and Anticipation 189 12. Auditory Orienting Event-Related Response Potentials in the Study of the 241 13. Addendum: Processing Underlying Principles of Information 323 Glossar...
This book presents a framework through transformation and explains how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven 'tans' that hold it together. Based on practical experience and intensive research into existing material, 'Process Tangram' is a simple yet powerful framework that proposes Process Transformation as a program. The seven 'tans' are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors. With its segregation into tans and division into core elements, this framework makes it possible to use 'pick and choose' to quickly and easily map an organization's specific requirements. Change management and process modeling are covered in detail. In addition, the book approaches managed services as a model of service delivery, which it ex...
Luminiţa Ştefania Bodea
Full Text Available The present research aims to develop a conceptual model to test the market orientation dimensions: customer orientation, competitor orientation, interfunctional coordination, and their effects on organizational performance. The most common question found in marketing studies refers to the role assigned to the marketing concept to achieve performance. Often, companies are forced to undertake different strategic approaches to be competitive, but few companies manage to become market oriented and meet difficulties in implementing the marketing concept, because the environment in which they operate are extremely dynamic. The present empirical study utilized the results obtained by processing 121 completed questionnaires containing data from large firms that operate in Romanian. The presence of the following market orientation dimensions: customer orientation, competitor orientation and interfunctional coordination, and their consequences on organizational performance were tested using simple linear regression. The results show that the surveyed firms are market oriented and the positive consequences of this orientation dimensions on performance. The major contribution of the study is that it provides empirical proof of the effect of marketing on firm performance.
Sol, H G; Amiyo, Mercy; Nabukenya, J.
The dynamic nature of organisations has increased demand for business process agility leading to the adoption of continuous Business Process Improvement (BPI). Success of BPI projects calls for continuous process analysis and exploration of several improvement alternatives. These activities are
Pérez, Moisés Lima; Møller, Charles
This paper presents the arguments for a research proposal on predicting business events in a Business Process Intelligence (BPI) context. The paper argues that BPI holds a potential for leveraging enterprise benefits by supporting real-time processes. However, based on the experiences from past...... business intelligence projects the paper argues that it is necessary to establish a new methodology to mine and extract the intelligence on the business level which is different from that, which will improve a business process in an enterprise. In conclusion the paper proposes a new research project aimed...
Full Text Available Each business enterprise strives to achieve the most ef- ficient organization of its operations. While business en- terprises can influence internal factors of organization, external factors are more rigid. Public organizations have less of an incentive to be efficient. Furthermore, their or- ganization is less favorable since the decision making is centralized and highly formal (i.e. legislative. Adop- tion of business process orientation (BPO paradigm, with an emphasis on the management of internal factors of organization, has provided business organizations with substantial savings and improvements in efficiency. However, external factors also have a high potential for improvement of efficiency. For instance, development of supply chains or value chains has proven that external factors can be harnessed to provide additional sources of competitiveness. Other external factors can also be used to improve the performance of individual organiza- tions, an entire industry or economy as a whole. These synergic effects can be achieved through a unified and virtualized communication infrastructure, document ex- change and conduct of business transactions. The goal of this paper is to present business environment prop- erties in an e-Society that can be further developed to enhance integration between organizations and public institutions, which in turn can be used to create and manage inter-institutional business processes. This type of processes can promote e-business and e-business models to a new level of efficiency, making a whole in- dustry or national economy comparatively more com- petitive in international markets.
Apart from a multidimensional quality definition and the understanding of quality as a company-wide challenge, a third essential element of quality management is prevention. Thus, company quality policy has to be prevention-oriented and requires both customer and process orientation as important prerequisites. Process orientation especially focuses on the critical analyses of work flows as a condition for identifying early intervention options which, in turn, may influence the result. Developing a business organisation requires the definition of criteria for space planning, room assignment and room integration in consideration of both medical and economic aspects and the architectural concept. Specific experiences will be demonstrated as a case study using the example of a new building in the midst of the Carl Gustav Carus University Hospital in Dresden, the Diagnostic Centre for Internal Medicine and Neurology. The hospital management placed an order to develop a sustainable as well as feasible business organisation for all the different departments. The idea was to create a medical centre where maximum use was made of all planned spaces and resources on the basis of target processes which had to be defined and agreed upon with all the persons concerned. In a next step all the personal, space and operational resources required were assigned. The success of management in all industries, including the health care sector, crucially depends on the translation of ideas into practice, among them the critical factor of sustainability. In this context, the support by the management as a role model, a formal frame for the respective project group and the definition of controlling via defined indicators have special importance. The example of the Diagnostic Centre for Internal Medicine and Neurology demonstrates that the result of changed processes may release a cultural change where competition can be replaced by cooperation step by step. Copyright © 2010. Published by
Guimarães, Almir P.; Maciel, Paulo R.M.; Matias, Rivalino
Nowadays, society has increasingly relied on convergent networks as an essential means for individuals, businesses, and governments. Strategies, methods, models and techniques for preventing and handling hardware or software failures as well as avoiding performance degradation are, thus, fundamental for prevailing in business. Issues such as operational costs, revenues and the respective relationship to key performance and dependability metrics are central for defining the required system infrastructure. Our work aims to provide system performance and dependability models for supporting optimization of infrastructure design, aimed at business oriented metrics. In addition, a methodology is also adopted to support both the modeling and the evaluation process. The results showed that the proposed methodology can significantly reduce the complexity of infrastructure design as well as improve the relationship between business and infrastructure aspects
In this paper I attempted to establish the link between business process management and change management. After the introduction, in the second chapter I made a short presentation of business process management, what the concept entails and prospects. The third chapter contains a definition of change management and types of changes that can occur in an organization when implementing Business Process Management. The fourth part of this paper contains two models for change and present how they...
Thijs van de Westelaken; Bas Terwee; Pascal Ravesteijn
In recent years business process management (BPM) and specifically information systems that support the analysis, design and execution of processes (also called business process management systems (BPMS)) are getting more attention. This has lead to an increase in research on BPM and BPMS. However
Krstić, Bojan; Kahrović, Ernad; Stanišić, Tanja
The purpose of this paper is to develop a generic hotel enterprise framework for operating business processes. That framework will encourage hotel and lodging enterprises to see their activities from a cross-industry process viewpoint instead of a narrow functional viewpoint. The process oriented perspective of business and hotel enterprises may surmount many of the weaknesses of the classical functional organizational structure and vertical management. The transformation of a hotel organizat...
Full Text Available As the relationship between both students (teachers and information technology evolves, new tools are required to improve learning (teaching in social sciences. Economics, business and finance are mainly based on data and dealing with data requires specific skills and techniques such as computer programming in order to get full potential of most quantitative models. In this paper, we propose a coding oriented learning method based on Python Notebooks which is specifically designed for students of degrees in economics, business and finance. We follow a learning-by-doing strategy that encourages students to implement economic models as a suitable way to improve the understanding of fundamental concepts. As an illustrative example, we also describe a case study in which Python Notebooks are the key tool to teach cash management in a Master in Business Administration program. Since students of today are the decision-makers of tomorrow, a further advantage of the use of a programming language as a teaching tool is the possibility to connect theory to practice by enabling students to implement their own decision support tools.
Full Text Available This paper present and implement a Windows Phone 7 Oriented Secure Architecture for Business Intelligence Mobile Application. In the developing process is used a Windows Phone 7 application that interact with a WCF Web Service and a database. The types of Business Intelligence Mobile Applications are presented. The Windows mobile devices security and restrictions are presented. The namespaces and security algorithms used in .NET Compact Framework for assuring the application security are presented. The proposed architecture is showed underlying the flows between the application and the web service.
Full Text Available This conceptual paper examines the rationale for strategic planning in business schools and outlines an applied strategy development and controlling process that has been in use at a major Swiss business school for several years, contributing to a significant strengthening of the school's strategic position. It explains the strategy hierarchy and the strategy planning cycle, describes how to conduct a consistent strategic situation analysis, and details how to develop and manage a coherent strategy at all levels (normative, strategic, tactical, and operational, including type, nature, and structure of the corresponding documents.
Full Text Available The paper focuses on lifetime value assessment and its implementation and application in business processes. The lifetime value is closely connected to customer relationship management. The paper presents results of three consecutive researches devoted to issues of customer relationship management. The first two from 2008 and 2010 were conducted as quantitative ones; the one from 2009 had qualitative nature. The respondents were representatives of particular companies. The means for data collection was provided by ReLa system. We will focus on individual attributes of lifetime value of a customer, and relate them to approaches of authors mentioned in introduction. Based on the qualitative research data, the paper focuses on individual customer lifetime value parameters. These parameters include: the cost to the customer relationship acquisition and maintenance, profit generated from a particular customer, customer awareness value, the level of preparedness to adopt new products, the value of references and customer loyalty level. For each of these parameters, the paper provides specific recommendations. Moreover, it is possible to learn about the nature of these parameter assessments in the Czech environment.
Most organizations today are required not only to establish effective business processes but they are required to accommodate for changing business conditions at an increasing rate. Many business processes extend beyond the boundary of the enterprise into the supply chain and the information...... infrastructure therefore is critical. Today nearly every business relies on their Enterprise System (ES) for process integration and the future generations of enterprise systems will increasingly be driven by business process models. Consequently process modeling and improvement will become vital for business...... process innovation (BPI) in future organizations. There is a significant body of knowledge on various aspect of process innovation, e.g. on conceptual modeling, business processes, supply chains and enterprise systems. Still an overall comprehensive and consistent theoretical framework with guidelines...
Full Text Available Recent trends of spreading of market globalization, technological progress, internationalization, privatization and other relevant changes are strategically changing the context in which all institutions of society operate and prosper. The higher education sector is also affected, and, in particular, the business education has to be better aligned with these external realities. In this dynamic and changing environment, students, businesses and other stakeholders require knowledge and skills that will provide them with competency in relation to the current economic situation and technological advances. Tourism sector and whole economy increasingly depend on contemporary knowledge that provides appropriate job competency to students and competitive advantage to the providers of services. Adjustment of public higher education institutions is important for enhancing their market position in increasingly competitive market for business education. There is an increasing number of private business schools that have emerged recently, also in the field of tourism that have seen their great potential for business success and earnings in the increasingly competitive business education market, framed by a very dynamic and competitive environment of business education. In addition, business schools have to deal with the trend of shrinking budgetary (public funding of their operation, which forces them to search for additional funding by providing new educational offerings and strengthening of their market orientation. In the debate about the future of tourism education, there lies a gap between the requirements of the curriculum and the expectations of the industry, which argues that higher education has to serve the tourism of the future - that is to prepare students for a more active role in tourism organizations and in their search for improvements and adaptation to different competitive circumstances. Does business schools' curriculum follow the
Full Text Available BPMN represents an industrial standard created to offer a common and user friendly notation to all the participants to a business process. The present paper aims to briefly present the main features of this notation as well as an interpretation of some of the main patterns characterizing a business process modeled by the working fluxes.
Herbert, Luke Thomas
Model and Notation (BPMN). The automated analysis of business processes is done by means of quantitative probabilistic model checking which allows verification of validation and performance properties through use of an algorithm for the translation of business process models into a format amenable...
One key issue in process-aware E-commerce collaboration is the orchestration of business processes of multiple business partners throughout a supply chain network in an automated and seamless way. Since each partner has its own internal processes with different control flow structures and message interfaces, the real challenge lies in verifying…
Today logistic systems are business document based, e.g. processing ship manifest, load lists, declarations, and shipping instructions. Business processes are organized in handling these business documents in the context of framework contracts with business partners. Implementations of new
Full Text Available Business process modelling and analysing is undoubtedly one of the most important parts of Applied (Business Informatics. Quality of business process models (diagrams is crucial for any purpose in this area. The goal of a process analyst’s work is to create generally understandable, explicit and error free models. If a process is properly described, created models can be used as an input into deep analysis and optimization. It can be assumed that properly designed business process models (similarly as in the case of correctly written algorithms contain characteristics that can be mathematically described. Besides it will be possible to create a tool that will help process analysts to design proper models. As part of this review will be conducted systematic literature review in order to find and analyse business process model’s design and business process model’s quality measures. It was found that mentioned area had already been the subject of research investigation in the past. Thirty-three suitable scietific publications and twenty-two quality measures were found. Analysed scientific publications and existing quality measures do not reflect all important attributes of business process model’s clarity, simplicity and completeness. Therefore it would be appropriate to add new measures of quality.
Mutschler, B.B.; Reichert, M.U.; Bumiller, J.
Process-oriented information systems (IS) aim at the computerized support of business processes. So far, contemporary IS have often fail to meet this goal. To better understand this drawback, to systematically identify its rationales, and to derive critical success factors for business process
Full Text Available The specification of business processes is becoming a more and more critical aspect for organizations. Such processes are specified as workflow models expressing the logical precedence among the different business activities (i.e., the units of work. Typically, workflow models are managed through specific subsystems, called workflow management systems, to ensure a consistent behavior of the applications with respect to the organization business process. However, for small organizations and/or simple business processes, the complexity and capabilities of these dedicated workflow engines may be overwhelming. In this paper, we therefore, advocate for a different and lightweight approach, consisting in the integration of the business process specification within the system conceptual schema. We show how a workflow-extended conceptual schema can be automatically obtained, which serves both to enforce the organization business process and to manage all its relevant domain data in a unified way. This extended model can be directly processed with current CASE tools, for instance, to generate an implementation of the system (including its business process in any technological platform.
This paper proposes a research program on Business Process Innovation: Towards Global Supply Chain Intelligence. Few words are more ubiquitous in business or society today than "innovation". This reflects that businesses are striving for ways to survive and thrive in an increasingly complex....... Organizations today are required not only to operate effective business processes but they also need to accommodate to changing business conditions at an increasing rate. Consequently the ability to develop and implement new processes driven by the Enterprise Information Systems is a central competence in most...... and connected world (IBM 2006). Most industrial supply chains today are globally scattered and nearly all organizations rely on their Enterprise Information Systems (ES) for integration and coordination of their activities. In this context innovation inevitably is driven by advanced information technology...
The place of the system of business-processes management at motor-transport enterprise in the general system of management of the enterprise has been substantiated. The subsystems of strategic management, business-processes management of strategic orientation and current activity, processes of enterprise functioning management have been marked out. The system of motor-transport enterprise business-processes management has been formed, which, unlike the existing ones, is based on the system-cy...
Wombacher, Andreas; Fankhauser, Peter; Mahleko, Bendick; Neuhold, Erich
Web services have a potential to enhance B2B ecommerce over the Internet by allowing companies and organizations to publish their business processes on service directories where potential trading partners can find them. This can give rise to new business paradigms based on ad-hoc trading relations
Full Text Available There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive technologies or waste disposal techniques, we often ignore the fact that the ability to optimize (existing operations to reduce their emissions impact is fundamental to this exercise. Business process management (BPM technology, with its focus on understanding, modelling and improving/optimizing business processes, is a key starting point. Process modelling technology has applications beyond what we would traditionally describe as business processes - we can also model and improve manufacturing and other "physical" processes. This paper describes the contours of the emerging research landscape in green business process management and presents some early results in this area.
van Beest, Nick; Bucur, Doina
In distributed business process support environments, process interference from multiple stakeholders may cause erroneous process outcomes. Existing solutions to detect and correct interference at runtime employ formal verification and the automatic generation of intervention processes at runtime.
Jan-Hendrik Sewing; Michael Rosemann; Marlon Dumas
Though Web services offer unique opportunities for the design of new business processes, the assessment of the potential impact of Web services is often reduced to technical aspects. This paper proposes a four-phase methodology which facilitates the evaluation of the potential use of Web services in e-business systems both from a technical and from a strategic viewpoint. It is based on business process models, which are used to frame the adoption of Web services and to assess their impact on ...
Full Text Available The article is devoted to the analysis of process management approach. The main understanding of process management approach has been researched in the article. The definition of process and process management has been given. Also the methods of business process improvement has been analyzed, among them are fast-analysis solution technology (FAST, benchmarking, reprojecting and reengineering. The main results of using business process improvement have been described in figures of reducing cycle time, costs and errors. Also the tasks of business process reengineering have been noticed. The main stages of business process reengineering have been noticed. The main efficiency results of business process reengineering and its success factors have been determined.
Since 2004, the government has also endorsed Business Process Reengineering (BPR) as a foundation for strengthening Result Based Performance Management System in the Civil Service. Scientific Management, Systems Theory and Operations Management are the theoretical and methodological foundations of BPR.
Анатолий Аркадьевич АНАТОЛЬЕВ
Full Text Available This report examines the investment companies operating in the market Forex. Business process analysis showed the design direction of their activities. Dedicated two groups of projects of investment companies can position them as project-oriented organization.
Full Text Available Business English is integrated with visual-audio-oral English, which focuses on the application for English listening and speaking skills in common business occasions, and acquire business knowledge and improve skills through English. This paper analyzes the Business English Visual-audio-oral Course, and learning situation of higher vocational students’ learning objectives, interests, vocabulary, listening and speaking, and focuses on the research of effective methods to guide the higher vocational students to learn Business English Visual-audio-oral Course, master Business English knowledge, and improve communicative competence of Business English.
This thesis presents a process for generating ideas with the intent to propagate new business within a micro-company. Utilizing this newly proposed process, generation of new ideas will be initiated allowing for subsequent business plans to be implemented to grow the existing customer base. Cloudberrywind is a family-owned and family-operated micro company in the Finnish region that offers information technology consulting services and support for project management to improve company efficie...
Woodward, Russell; Hagerup, Clare
This paper explores and deploys a business oriented taxonomy of decisions from which to ascertain change in student viewpoint regarding the study of sustainability modules. A review of conceptual and empirical studies to date on business cohorts' viewpoints regarding sustainability study notes the lack of business contextualization and the…
Dijkman, Remco; Vanderfeesten, Irene; Reijers, Hajo A.
With the uptake of business process modelling in practice, the demand grows for guidelines that lead to consistent and integrated collections of process models. The notion of a business process architecture has been explicitly proposed to address this. This paper provides an overview of the prevailing approaches to design a business process architecture. Furthermore, it includes evaluations of the usability and use of the identified approaches. Finally, it presents a framework for business process architecture design that can be used to develop a concrete architecture. The use and usability were evaluated in two ways. First, a survey was conducted among 39 practitioners, in which the opinion of the practitioners on the use and usefulness of the approaches was evaluated. Second, four case studies were conducted, in which process architectures from practice were analysed to determine the approaches or elements of approaches that were used in their design. Both evaluations showed that practitioners have a preference for using approaches that are based on reference models and approaches that are based on the identification of business functions or business objects. At the same time, the evaluations showed that practitioners use these approaches in combination, rather than selecting a single approach.
Keywords: Business process models; Supply chain management; Information systems; Reference information models; Market orientation; Mass customisation; Configuration; Coordination; Control; SCOR; Pot plants; Fruit industry
The increasing volatility and diversity of
Keywords: Business process models; Supply chain management; Information systems; Reference information models; Market orientation; Mass customisation; Configuration; Coordination; Control; SCOR; Pot plants; Fruit industry Abstract The increasing volatility and diversity of demand urge agri-food
Full Text Available Executable business processes that formally describe company activities are well placed in the SOA environment as they allow for declarative organization of high-level system logic.However, for both technical and non-technical users, to fully benet from that element of abstractionappropriate business process monitoring systems are required and existing solutions remain unsatisfactory.The paper discusses the problem of business process monitoring in the context of the service orientation paradigm in order to propose an architectural solution and provide implementation of a system for business process monitoring that alleviates the shortcomings of the existing solutions.Various platforms are investigated to obtain a broader view of the monitoring problem and to gather functional and non-functional requirements. These requirements constitute input forthe further analysis and the system design. The monitoring software is then implemented and evaluated according to the specied criteria.An extensible business process monitoring system was designed and built on top of OSGiMM - a dynamic, event-driven, congurable communications layer that provides real-time monitoring capabilities for various types of resources. The system was tested against the stated functional requirements and its implementation provides a starting point for the further work.It is concluded that providing a uniform business process monitoring solution that satises a wide range of users and business process platform vendors is a dicult endeavor. It is furthermore reasoned that only an extensible, open-source, monitoring platform built on top of a scalablecommunication core has a chance to address all the stated and future requirements.
Pascual, R. [Centro de Mineria, Pontificia Universidad Catolica de Chile, Av. Vicuna Mackenna 4860, Santiago (Chile)], E-mail: email@example.com; Del Castillo, G. [Department of Mechanical Engineering, Universidad de Chile, Casilla 2777, Santiago (Chile); Louit, D. [Komatsu Chile, Av. Americo Vespucio 0631, Quilicura, Santiago (Chile); Centro de Mineria, Pontificia Universidad Catolica de Chile, Av. Vicuna Mackenna 4860, Santiago (Chile); Knights, P. [Division of Mining Engineering, Faculty of Engineering, Architecture and Information Technology, The University of Queensland, St. Lucia, Brisbane, 4072 (Australia)
Traditionally, Pareto analysis has been used to select the most critical components and failure modes of a system. A clear disadvantage of this technique is that it requires preselecting a single criterion to establish priorities. More recently, a graphical log-scatter diagram technique has been proposed. It considers three key performance indicators simultaneously: reliability (MTBF), maintainability (MTTR), and unavailability (D). This technique considers only times and does not include economical effects explicitly. This article extends both techniques to explicitly consider both direct and indirect costs to prioritize from the point of view of an asset manager or from a maintenance decision-maker, as required. Due to the economic-based approach of this article, cost discounting is also considered inside financial costs such as-but not limited to-reliability-related investments. Also, the results are displayed on simple and accessible graphs which make them particularly useful for conveying results to non-technical managers. The methodology is illustrated by analyzing a shovel from the copper mine industry, and it clearly shows how the proposed technique facilitates business oriented decisions and how they should change under different market conditions.
Pascual, R.; Del Castillo, G.; Louit, D.; Knights, P.
Traditionally, Pareto analysis has been used to select the most critical components and failure modes of a system. A clear disadvantage of this technique is that it requires preselecting a single criterion to establish priorities. More recently, a graphical log-scatter diagram technique has been proposed. It considers three key performance indicators simultaneously: reliability (MTBF), maintainability (MTTR), and unavailability (D). This technique considers only times and does not include economical effects explicitly. This article extends both techniques to explicitly consider both direct and indirect costs to prioritize from the point of view of an asset manager or from a maintenance decision-maker, as required. Due to the economic-based approach of this article, cost discounting is also considered inside financial costs such as-but not limited to-reliability-related investments. Also, the results are displayed on simple and accessible graphs which make them particularly useful for conveying results to non-technical managers. The methodology is illustrated by analyzing a shovel from the copper mine industry, and it clearly shows how the proposed technique facilitates business oriented decisions and how they should change under different market conditions.
Geitz, Gerry; Brinke, Desirée Joosten-ten; Kirschner, Paul A.
Relations between and changeability of goal orientation and learning behavior have been studied in several domains and contexts. To alter the adopted goal orientation into a mastery orientation and increase a concomitant deep learning in international business students, a sustainable feedback intervention study was carried out. Sustainable…
Webster, Robert L.; Hammond, Kevin L.; Rothwell, James C.
This paper is part of a stream of research dealing with customer and market orientation within higher education, specifically within business schools holding membership in AACSB-International. A market orientation strategy leading to a customer and market-oriented organizational culture is based upon the acceptance and adoption of the marketing…
Bianchini, Devis; Cappiello, Cinzia; de Antonellis, Valeria; Pernici, Barbara
Modern collaborating enterprises can be seen as borderless organizations whose processes are dynamically transformed and integrated with the ones of their partners (Internetworked Enterprises, IE), thus enabling the design of collaborative business processes. The adoption of Semantic Web and service-oriented technologies for implementing collaboration in such distributed and heterogeneous environments promises significant benefits. IE can model their own processes independently by using the Software as a Service paradigm (SaaS). Each enterprise maintains a catalog of available services and these can be shared across IE and reused to build up complex collaborative processes. Moreover, each enterprise can adopt its own terminology and concepts to describe business processes and component services. This brings requirements to manage semantic heterogeneity in process descriptions which are distributed across different enterprise systems. To enable effective service-based collaboration, IEs have to standardize their process descriptions and model them through component services using the same approach and principles. For enabling collaborative business processes across IE, services should be designed following an homogeneous approach, possibly maintaining a uniform level of granularity. In the paper we propose an ontology-based semantic modeling approach apt to enrich and reconcile semantics of process descriptions to facilitate process knowledge management and to enable semantic service design (by discovery, reuse and integration of process elements/constructs). The approach brings together Semantic Web technologies, techniques in process modeling, ontology building and semantic matching in order to provide a comprehensive semantic modeling framework.
Business English is integrated with visual-audio-oral English, which focuses on the application for English listening and speaking skills in common business occasions, and acquire business knowledge and improve skills through English. This paper analyzes the Business English Visual-audio-oral Course, and learning situation of higher vocational students’ learning objectives, interests, vocabulary, listening and speaking, and focuses on the research of effective methods to guide the higher voca...
Heikkinen, A.-M. (Anne-Mari)
Abstract It is current phenomena that business environment has changed and has set new requirements for companies. Companies must adapt to the changes comes from outside its normal business environment and take into consideration wider business environment where it operates. These changes also have set new demands for company business model. Companies Business models need to be changed to match state of art business environ...
Lili Karmela Fitriani
Full Text Available This research is an empirical study on Batik SMEs (Small Medium Enterprises in Cirebon District, West Java. This study analyzes the effect of proactivity power business, market orientation, and competitive advantage towards marketing performance. The subjects of this research were 215 Batik SMEs in Cirebon District West Java. The analysis was done using Structural Equation Modeling (SEM, AMOS ver. 18. The result shows that proactivity power business, market orientation, and competitive advantage give positive influence on marketing performance of Batik SMEs. The research implication is when SME businesses focus on the effort in improving their proactivity power business and competitive advantage, it will give positive impact on marketing performance. Other research finding reveals that the orientation of customer and orientation of competitor have some effects on marketing performance. In addition, SME businesses should know what customers want and they should be able to identify their competitors in order to improve their marketing performance.
Leslier Maureen Valenzuela Fernández
Full Text Available Purpose – Customer value orientation, brand value and business ethics are critical variables to developing long-term relationships with customers and achieve sustainable sales growth over time. This research shows how the degree of orientation to customer value by the sales forces, brand value and business ethical standards could significantly influence organizational performance. Design/methodology/approach – The study contributes to an explanatory model through a structural equation model (SEM and empirical evidence of research applied to 327 executives – occupying medium and high positions in several companies in Chile – who manage their business globally. Findings – The results support the hypothesis that customer value orientation, brand value and business ethics influence organizational performance. Originality/value – This research shows how the degree of orientation to customer value by the sales forces, brand value and business ethical standards could significantly influence organizational performance in a country like Chile.
Full Text Available Abstract: This research investigated the development of language choices in the Academic writing of students at an English medium university in Thailand. The first part involved looking at the writing in the first semester of their English program at the university. representing the level of the students’ writing on entry into the university. Seventy two samples of first year students’ writing were collected, but only 12 were randomly selected for this study in order to compare their progress over a period of 14 weeks (first semester. The second part of the research looked at the writing of students’ journals at the end of their second semester of their first year after the implementation of a writing program based on research originally developed in Australia (Derewianka, 2003. A third part of the research investigated the development of students’ writing towards the third year in university with specific reference to their academic writing in the business English program. The focus on Business English was mainly because the university was well known in this field of study. The framework for the analysis of the students’ writing was based on a systemic functional approach (Halliday and Matthiessen, 2004. In order to provide insights into the meaning and effectiveness of the text, a discourse grammar needs to be functional and semantic in its orientation. This paper discusses the development of the Nominal Group (NG in the students’ writing in THEME position, as this was felt to be a major issue in the development of academic discourse. However NGs in the RHEME would also be looked, as this was a part of the text structure, where complex nominal groups would be expected as part of the NEW information. The resulting analysis showed that initially the students had a limited knowledge of the different genres and used an equally limited range of lexical and grammatical choices. After the implementation of a new teaching approach in
Muniz, Francisco J.
This article describes a Cluster Processing Monitor. Several applications with this functionality can be freely found doing a search in the Google machine. However, those applications may offer more features that are needed on the Processing Monitor being proposed. Therefore, making the monitor output evaluation difficult to be understood by the user, at-a-glance. In addition, such monitors may add unnecessary processing cost to the Cluster. For these reasons, a completely new Cluster Processing Monitor module was designed and implemented. In the CDTN, Clusters are broadly used, mainly, in deterministic methods (CFD) and non-deterministic methods (Monte Carlo). (author)
Full Text Available Any organization relies on processes/procedures in order to organize the operations. Those processes can be explicit (e.g. textual descriptions of workflow steps or graphical descriptions or implicit (e.g. employees have learned by experience the steps needed to ‘get things done’. A widely acknowledged fact is that processes change due to internal and/or external factors. How can managers make sure the employees know the last version of the process? The current practice is to test employees by multiple-choice questions. This paper proposes a novel knowledge-testing approach based on graphical and interactive questions. To validate our approach, we set up a single-factor controlled experiment with novices and experts in a faculty admission process. The results show that our approach has better results in terms of correct answers.
Full Text Available Process-oriented thinking has become the major paradigm for managing companies and other organizations. The push for better processes has been even more intense due to rapidly evolving client needs, borderless global markets and innovations swiftly penetrating the market. Thus, education is decisive for successfully introducing and implementing Business Process Management (BPM initiatives. However, BPM education has been an area of challenge. This special issue aims to provide current research on various aspects of BPM education. It is an initial effort for consolidating better practices, experiences and pedagogical outcomes founded with empirical evidence to contribute towards the three pillars of education: learning, teaching, and disseminating knowledge in BPM.
Fatemi, Hassan; Wieringa, Roelf J.; Poler, R.; van Sinderen, Marten J.; Sanchis, R.
The increased complexity of business webs calls for modeling the collaboration of enterprises from different perspectives, in particular the business and process perspectives, and for mutually aligning these perspectives. Business value modeling and coordination process modeling both are necessary
Andrea Giovanni Spelta
Full Text Available The information technology that supports the implementation of the business process management appproach is called Business Process Management System (BPMS. The main components of the BPMS solution framework are process definition repository, process instances repository, transaction manager, conectors framework, process engine and middleware. In this paper we define and characterize the role and importance of the components of BPMS's framework. The research method adopted was the case study, through the analysis of the implementation of the BPMS solution in an insurance company called Chubb do Brasil. In the case study, the process "Manage Coinsured Events"" is described and characterized, as well as the components of the BPMS solution adopted and implemented by Chubb do Brasil for managing this process.
Oikawa, Márcio K.; Ferreira, João E.; Malkowski, Simon; Pu, Calton
Recently, a lot of work has been done on formalization of business process specification, in particular, using Petri nets and process algebra. However, these efforts usually do not explicitly address complex business process development, which necessitates the specification, coordination, and synchronization of a large number of business steps. It is imperative that these atomic tasks are associated correctly and monitored for countless dependencies. Moreover, as these business processes grow, they become critically reliant on a large number of split and merge points, which additionally increases modeling complexity. Therefore, one of the central challenges in complex business process modeling is the composition of dependent business steps. We address this challenge and introduce a formally correct method for automated composition of algebraic expressions in complex business process modeling based on acyclic directed graph reductions. We show that our method generates an equivalent algebraic expression from an appropriate acyclic directed graph if the graph is well-formed and series-parallel. Additionally, we encapsulate the reductions in an algorithm that transforms business step dependencies described by users into digraphs, recognizes structural conflicts, identifies Wheatstone bridges, and finally generates algebraic expressions.
textabstractE-business process modeling allows business analysts to better understand and analyze the business processes, and eventually to use software systems to automate (parts of) these business processes to achieve higher profit. To support e-business process modeling, many business process modeling languages have been used as tools. However, many existing business process modeling languages lack (a) formal semantics, (b) formal computational model, and (c) an integrated view of the busi...
Full Text Available A standard solution regarding business process management automation in enterprises is the use of workflow management systems working by the Rule-Based Reasoning approach. In such systems, the process model which is designed entirely before the implementation has to meet all needs deriving from business activity of the organization. In practice, it means that great limitations arise in process control abilities, especially in the dynamic business environment. Therefore, new kinds of workflow systems may help which typically work in more agile way e.g. following the Case-Based Reasoning approach. The paper shows another possible solution – the use of emergence theory which indicates among other conditions required to fulfill stimulation of the system (for example the business environment to run grass-roots processes that lead to arising of new more sophisticated organizing forms. The paper also points the using opportunity of such techniques as the processing of complex events to fulfill key conditions pointed by the emergence theory.
Lopez, Hugo Andres
Service and process-oriented systems promise to provide more efective business and work processes and more flexible and adaptable enterprise IT systems. However, the technologies and standards are still young and unstable, making research in their theoretical foundations increasingly important. Our...... the system as a set of processes, e.g. specied as a -calculus or WS-BPEL process, implementing each participant in the process. While the global view is what is usually provided as specication, the local view is a necessary step towards a distributed implementation. If processes are dened imperatively...... studies focus on two dichotomies: the global/local views of service interactions, and their imperative/declarative specification. A global view of service interactions describes a process as a protocol for interactions, as e.g. an UML sequence diagram or a WS-CDL choreography. A local view describes...
Soleimani Malekan, H.; Afsarmanesh, H.; Hammoudi, S.; Maciaszek, L.A.; Cordeiro, J.; Dietz, J.L.G.
Formalizing the definition of Business Processes (BPs) performed within each enterprise is fundamental for effective deployment of their competencies and capabilities within Collaborative Networks (CN). In our approach, every enterprise in the CN is represented by its set of BPs, so that other
Störrle, Harald; Acretoaie, Vlad
. In this paper, we apply VMQL to the Business Process Modeling Notation (BPMN) to evaluate the second claim. We explore the adaptations required, and re-evaluate the usability of VMQL in this context. We find similar results to earlier work, thus both supporting our claims and establishing the usability of VMQL...
Hoffner, Yigal; Ludwig, Heiko; Gülcü, Ceki; Grefen, P.W.P.J.
Efficient means of electronic interaction are an essential requirement for the integration of different companies' business processes along the value chain. Until recently, this interaction relied on expensive, complex and inflexible solutions, mostly based on EDI or some proprietary means. The high
for practitioners to focus on success factors such as top management commitment. Well organized BPC project team and plans, focus on outcomes, sufficient resources and fund, well defined communications plan, team spirit and good working environment. Keywords: Business Process Change, Success Factors, BPC ...
Allah Bukhsh, Zaharah; van Sinderen, Marten J.; Sikkel, Nicolaas; Quartel, Dick
Management of structured business processes is of interest to both academia and industry, where academia focuses on the development of methods and techniques while industry focuses on the development of supporting tools. With the shift from routine to knowledge work, the relevance of management of
Webster, Robert L.; Hammond, Kevin L.; Rothwell, James C.
This manuscript is part of a stream of continuing research examining market orientation within higher education and its potential impact on organizational performance. The organizations researched are business schools and the data collected came from chairpersons of accounting departments of AACSB member business schools. We use a reworded Narver…
Diploma thesis is focused on Business games, as an effective tool for knowledge obtaining. In theoretical part, it defines terms like : knowledge, team, system, simulation and computer modeling and their connection with business games. In practical part, it presents four well chosen games and tries to clarify how these games work and how logic are their outputs. After that, it discuss potential use of this game at Faculty of management, University of economics, Prague.
Rodrigues, Vinicius Picanco; Pigosso, Daniela Cristina Antelmi; McAloone, Tim C.
In order to support ecodesign performance measurement from a business perspective, this paper performs an exploration of available process-oriented indicators to be applied to ecodesign management practices. With the Ecodesign Maturity Model as a background framework, a systematic literature review...... coupled with a cross-content analysis was carried out to assign proper indicators to the practices. Results show that the currently available indicators do not fully reflect the characteristics of ecodesign and there is significant room for improving the development of tailor-made indicators....
Rodrigues, Vinicius Picanco; Pigosso, Daniela Cristina Antelmi; McAloone, Tim C.
coupled with a cross-content analysis was carried out to assign proper indicators to the practices. Results show that the currently available indicators do not fully reflect the characteristics of ecodesign and there is significant room for improving the development of tailor-made indicators.......In order to support ecodesign performance measurement from a business perspective, this paper performs an exploration of available process-oriented indicators to be applied to ecodesign management practices. With the Ecodesign Maturity Model as a background framework, a systematic literature review...
Regev, Gil; Wegmann, Alain
To be able to make changes to a business process, it is necessary to understand how the process supports the strategic goals of the business and how changes to the goals may impact the process and vice versa. This paper explains the relations between strategic goals and business processes by adopting a regulation point of view. This point of view holds that the main property of business systems is their constancy. A business achieves constancy by regulating its relationships with other bu...
Pedrinaci C.; Domingue J.
Business Process Management (BPM) aims to support the whole life-cycle necessary to deploy and maintain business processes in organisations. Crucial within the BPM lifecycle is the analysis of deployed processes. Analysing business processes requires computing metrics that can help determining the health of business activities and thus the whole enterprise. However, the degree of automation currently achieved cannot support the level of reactivity and adaptation demanded by businesses. In thi...
Taran, Yariv; Boer, Harry; Lindgren, Peter
Companies today, in some industries more than others, invest more capital and resources just to stay competitive, develop more diverse solutions, and increasingly start thinking more radically when considering their business models. However, despite the understanding that business model (BM) inno...... forward, which link success and failure to the way companies appreciate and handle the risks involved in BM innovation.......) innovation is a risky enterprise, many companies are still choosing not to apply any risk management in the BM innovation process. The objective of this paper is to develop a better understanding of how risks are handled in the practice of BM innovation. An analysis of the BM innovation experiences of two...... industrial companies shows that both companies are experiencing high levels of uncertainty and complexity during their innovation processes and are, consequently, struggling to find new processes for handling the risks involved. Based on the two companies’ experiences, various testable propositions are put...
Full Text Available This article will analyze the logic behind the adoption of Business Process Reengineering and outsourcing. The first part analyzes Business Process Reengineering as a technique for analysis and for defining the business processes implemented by organizations in order to make the achievement of corporate objectives more efficient and effective. Nevertheless, this approach has some limits when the reengineering project aims solely at cost reduction. In any event, for several activities management must constantly evaluate the alternative to turning to outsourcing. In the second part we thus observe what should be the evaluations of management in order to pursue the objectives of maximum efficiency, economic efficiency, and productivity. Starting from the methodological assumptions that aid our understanding of the outsourcing of processes and that represent the operational and conceptual framework for the existence of this approach, several models will be analyzed held to be significant for determining those processes that can be outsourced, from a “strategic” point of view, and that are useful for deciding on the shift from BPR to outsourcing.
Emig, Christian; Momm, Christof; Weisser, Jochen; Abeck, Sebastian
A software application is related to the processes it supports. Today, UML diagrams esp. use case diagrams and activity diagrams are often used to model the relevant aspects of the processes within the analysis phase. In the design phase the models are manually mapped to the business layer of the software application. In the context of Service-oriented Architectures (SOA) Programming in the Large takes a different approach: Business processes are described in a programming language, i.e. a pr...
Mircea Raducu TRIFU
Full Text Available In these days, more and more people talk about Big Data, Hadoop, noSQL and so on, but very few technical people have the necessary expertise and knowledge to work with those concepts and technologies. The present issue explains one of the concept that stand behind two of those keywords, and this is the map reduce concept. MapReduce model is the one that makes the Big Data and Hadoop so powerful, fast, and diverse for business process optimization. MapReduce is a programming model with an implementation built to process and generate large data sets. In addition, it is presented the benefits of integrating Hadoop in the context of Business Intelligence and Data Warehousing applications. The concepts and technologies behind big data let organizations to reach a variety of objectives. Like other new information technologies, the main important objective of big data technology is to bring dramatic cost reduction.
The purpose of this document is to describe the conceptual business process requirements of a single, site-wide, consolidated, automated, deficiency management tracking, trending, and reporting system. This description will be used as the basis for the determination of the automated system acquisition strategy including the further definition of specific requirements, a ''make or buy'' determination and the development of specific software design details
Razvan Daniel ZOTA
Full Text Available Cloud computing represents one of the latest emerging trends in distributed computing that enables the existence of hardware infrastructure and software applications as services. The present paper offers a general approach to the cloud computing standardization as a mean of improving the speed of adoption for the cloud technologies. Moreover, this study tries to show out how organizations may achieve more consistent business processes while operating with cloud computing technologies.
The purpose of this document is to describe the conceptual business process requirements of a single, site-wide, consolidated, automated, deficiency management tracking, trending, and reporting system. This description will be used as the basis for the determination of the automated system acquisition strategy including the further definition of specific requirements, a ''make or buy'' determination and the development of specific software design details.
Valerio, Vance R.
Describes a residence hall store program which provides prepackaged food and snacks to students at Marquette University. Results of a survey of 21 colleges which have residence hall stores revealed primarily informal organizations. Stores can be a successful student development technique which teaches principles of small-business management. (JAC)
Saw, Guan Kung; Schneider, Barbara
Why some individuals choose to become business owners is not entirely clear. Some scholars have argued that a more holistic approach that includes examining personality traits, social context, and developmental periods in the lifespan should provide a deeper understanding of these choices. Tracing the relationship between adolescents'…
Li, Yu; Oberweis, Andreas
Aiming at increasing flexibility, efficiency, effectiveness, and transparency of information processing and resource deployment in organizations to ensure customer satisfaction and high quality of products and services, process-oriented information systems (POIS) represent a promising realization form of computerized business information systems. Due to the complexity of POIS, explicit and specialized software process models are required to guide POIS development. In this chapter we characterize POIS with an architecture framework and present a Petri net-based software process model tailored for POIS development with consideration of organizational roles. As integrated parts of the software process model, we also introduce XML nets, a variant of high-level Petri nets as basic methodology for business processes modeling, and an XML net-based software toolset providing comprehensive functionalities for POIS development.
The book is composed of two main parts. The first part is a general study of Semantic Web Search. The second part specifically focuses on the use of semantics throughout the search process, compiling a big picture of Process-oriented Semantic Web Search from different pieces of work that target specific aspects of the process.In particular, this book provides a rigorous account of the concepts and technologies proposed for searching resources and semantic data on the Semantic Web. To collate the various approaches and to better understand what the notion of Semantic Web Search entails, this bo
Stuit, M.; Szirbik, N.
This paper presents the process-oriented aspects of a formal and visual agent-based business process modeling language. The language is of use for (networks of) organizations that elect or envisage multi-agent systems for the support of collaborative business processes. The paper argues that the
Full Text Available This paper proposes sustainable entrepreneurial orientation (SEO as a multidimensional construct that offers researchers the possibility of empirically testing their theoretical proposals in the sustainable entrepreneurship field. The authors propose an integration of different theories. In accordance with the dynamic capabilities view, SEO is approached under an organizational paradigm of strategic orientations delimited by competitive culture and multiple orientation perspectives. Furthermore, SEO’s nature is conceived at a firm-based entrepreneurship level and is based on an integrated triple bottom line sustainability. This approach is conceptualized using a categorization scheme and defined in accordance with the organizational predisposition perspective. Several research lines are proposed, all based on relational models with SEO as the key concept.
Heil Cancian, Maiara; Rabelo, Ricardo; Gresse von Wangenheim, Christiane
Software services have represented a powerful view to support the realisation of the service-oriented architecture (SOA) paradigm. Using open standards and facilitating systems projects, they have increasingly been used as a corporate architectural approach to create interoperable services-based software solutions that can more easily be reused and shared across disparate applications. In the context of software companies, most of them are small firms having enormous difficulties to keep competitive. One strategy to enhance their sustainability is to enlarge partnerships among them at a more valuable level by jointly offering (web) services-based solutions. However, their culture of collaboration is low, and partnerships are usually done with the same companies and sporadically. This article presents an approach to support a more intense collaboration among software companies to attend business opportunities in a more agile way, joining capacities and capabilities which they would not have if they worked alone. This requires, however, some preparedness. From the perspective of business processes, they should understand how to carry out a collaboration more properly. This is essentially what this article is about. It presents a comprehensive list of collaborative business processes and base practices that can also act as a guide for service providers' managers to implement and manage the collaboration along its lifecycle. Processes have been validated and results are discussed.
Full Text Available Many organizations in the world are going for Business Process Reengineering (BPR toimprove profits, to reduce costs, to improve turn around times, to improve quality or to provide betterservice to the customer, etc. This article discusses business process, business process reengineering,top management’s role, reengineering team, process redesign, external consultant, skills required for areengineer, communicating in the team, role of IT in business process implementation and advantagesof the combination of IT and BPR in detail.
Wang, Wei; Indulska, Marta; Sadiq, Shazia
of business processes has not been empirically evaluated. In this paper, we report on an experiment that investigates the effect of linked rules, a specific rule integration approach, on business process model understanding. Our results indicate that linked rules are associated with better time efficiency......Business process models are widely used in organizations by information systems analysts to represent complex business requirements and by business users to understand business operations and constraints. This understanding is extracted from graphical process models as well as business rules. Prior...... research advocated integrating business rules into business process models to improve the effectiveness of important organizational activities, such as developing shared understanding, effective communication, and process improvement. However, whether such integrated modeling can improve the understanding...
Wombacher, Andreas; Mahleko, Bendick
Web service technologies promise to facilitate collaboration among business partners by helping potential business partners find one another and integrate their business processes to do business. Daunting challenges however exist before the full potential of Web services can be realized. Indexing
Wei Ding; Zhong Tian; Jian Wang; Jun Zhu; Haiqi Liang; Lei Zhang
Business process (BP) management systems facilitate the understanding and execution of business processes, which tend to change frequently due to both internal and external change in an enterprise. Therefore, the needs for analysis methods to verify the correctness of business process model is becoming more prominent. One key element of such business process is its control flow. We show how a flow specification may contain certain structural conflicts that could compromise its correct executi...
Sanja Coric; Danijel Bara
Selling insurance products in conditions of today’s modern technological solutions is faced with numerous challenges. Business processes in insurance as well as the results of these business processes are the real interface to policyholders. Modeling and analysis of business process in insurance ensure organizations to focus on the customer and increase the efficiency and quality of work. Managing critical business processes in every single organization, likewise in insurance is a key factor ...
Rahimi, Fatemeh; Møller, Charles; Hvam, Lars
frameworks to enable business-IT strategic alignment, efficient process and IT requirements specification, and IT-enabled business value realization. We examine the actuality of this alignment in practice through a case study conducted in a relatively mature multinational corporation. The findings indicate......The importance of business processes and the increasing centrality of IT to an organization's performance have called for a specific focus on business process governance and IT governance in contemporary enterprises. Despite the wide scope of business process management, which covers both business...... and IT domains, and the profound impact of IT on process innovations, the association between business process governance and IT governance remains under-explored. Analyzing the constituting elements of the two governance concepts, we propose the necessity of alignment between business process and IT governance...
Stuit, Marco; Wortmann, Hans
E-mail is used as the primary tool for business communication and collaboration. This paper presents a novel e-mail interaction mining method to discover and analyze e-mail-driven business processes. An e-mail-driven business process is perceived as a human collaboration process that consists of
Дмитро Іванович БЕДРІЙ
Full Text Available It is proposed to analyze the methods of optimization of business processes of the organization. The results of which is proposed to apply to the method of reengineering of business processes of the organization. Conclusions about the need to implement business process reengineering of the organization of the risk having an impact on its operations are made.
Goyanes, Manuel; Sylvie, George
This study examines the transformations that trigger business models with paid content strategies on news organizations under the theoretical framework of market orientation. The results show three main factors: those related to competence, to the organization culture and to understanding of needs and wants of the audience. The findings also suggest that online newspapers business models with paid content strategies are more like experiments or forays rather than definitive methods that monet...
Alhnity, Haitham; Mohamad, Armanurah; Ishak, Awanis Ku
This study aims to examine and observe the connections between the global entrepreneurial orientation (EO), the influence of Jordanian Government’s EO intervention towards the performance of the local small business industry as well as the impact of the intervention. A survey was conducted using questionnaires. The questionnaires were distributed to 384 entrepreneurs from a Jordanian entrepreneurial body known as ERADA. Questionnaire survey results indicate that Jordanian small business owne...
Mattsson, Jan; Helmersson, Helge
We demonstrate how one can measure overall quality in texts gathered from interviews by means of PERTEX text analytic method. We compare text analytic measures and content for locally active Scandinavian small business managers and globally operating Indian IT managers when recapitulating......-components we are also able to display the degree of fragmentation, focus and integration in the text. We show how AFFI measures differ between managers with a causation or effectuation orientation irrespective of their role as small business manager or as an established global manager. Hence, we posit...... that effectuation and causation orientations may be generic characteristic of managers in general....
The United States Nuclear Regulatory Commission (NRC) has issued 6550 active licenses that authorize possession and use of byproduct, source, and special nuclear material. In October 1994, the NRC staff began to examine the process used to issue these licenses to identify ways to improve the process. In addition to examining the current process, the staff was directed to develop a new process design that would accomplish the following goals: (1) Maintain or raise the level of public safety achieved by the current process, (2) Perform licensing reviews and associated tasks an order of magnitude faster than the current process, (3) Exploit modern information technology as a fundamental part of the new process, and (4) Reduce the resources needed to carry out the licensing program to meet the projected 1997-1999 staffing levels. The method used for this examination is called Business Process Reengineering (BPR). BPR is the process of fundamentally changing the way work is performed so as to achieve radical performance improvements in speed, cost, and quality. Features of the new licensing process, scheduled to begin in 1996, are outlined in this paper
Full Text Available In the article the transformation of the accounting business processes in emergency situations. The models identify the consequences of emergencies, which is the basis for the transformation of the elements method of accounting, to address the consequences of emergencies isolation from the totality of objects of accounting and determine the properties that affect decision-making. Designed identify complex patterns of consequences of emergencies, allows accounting system to generate information that allows for a set of properties consequences of emergencies, and management decisions taking into account complex factors. Determined the possible consequences of emergency situations for individual objects accounting, information resources, which are accounts of accounting and financial reporting indicators.
D. Shumm; O. Turetken; N. Kokash (Natallia); A. Elgammal; F. Leymann; J. van den Heuvel
htmlabstractCompliance management is essential for ensuring that organizational business processes and supporting information systems are in accordance with a set of prescribed requirements originating from laws, regulations, and various legislative or technical documents such as Sarbanes-Oxley Act
Marjanova Jovanov, Tamara
This paper analyses the importance of market orientation degree for the competitiveness, i.e. business performance of small and medium sized enterprises (SMEs). The degree of market orientation is considered to be especially important for company’s competitiveness in markets where most of the competitor companies are still using outdated practices that are 60 years behind market trends, as in Macedonia. The main objective of the study is to address three main research aspects that explore the...
Frambach, Ruud T.; Prabhu, Jaideep; Verhallen, Theo M.M.
In this paper we examine how business strategy influences the nature and extent of firms’ market orientation and how this in turn influences the extent of firms’ new product activity. Specifically, we develop a framework linking firms’ relative emphasis on cost leadership, product differentiation and focus strategies on firms’ customer, competitor and supplier orientation as well as their new product development and introduction activity. We use this framework to develop relevant hypotheses w...
Deibert, Sina; Rothlauf, Franz
The rapid technical progress in the development of mobile devices and technologies offers new possibilities for improving and streamlining the performance of business processes. However, only few successful mobile applications exist in the business area. This paper discusses the benefits an enterprise can gain by using mobile technologies in business processes. It presents general indicators to measure the performance of business processes and shows how these indicators must be adapted to be ...
Full Text Available The generic software architecture offers a solution for the the information system's development and implementation. A generic software/non-software model could be developed by integrating the enterprise blueprint concept (Zachman and the object oriented paradigm (Coad's archetype concept. The standardization of the generic software architecture for various specific software components could be a direction of crucial importance, offering the guarantee of the quality of the model and increasing the efficiency of the design, development and implementation of the software. This approach is also useful for the implementation of the ERP systems designed to fit the user’s particular requirements.
Vera-Baquero, Alejandro; Colomo Palacios, Ricardo; Stantchev, Vladimir; Molloy, Owen
Purpose: This paper aims to present a solution that enables organizations to monitor and analyse the performance of their business processes by means of Big Data technology. Business process improvement can drastically influence in the profit of corporations and helps them to remain viable. However, the use of traditional Business Intelligence…
Full Text Available In business process modeling the de facto standard BPMN has emerged. However, the applications of this notation have many subsets of elements and various extensions. Also, BPMN still coincides with many other modeling languages, forming a large set of available options for business process modeling languages and dialects. While, in general, the goal of modelers is a central notion in the choice of modeling languages and notations, in most researches that propose guidelines, techniques, and methods for business process modeling language evaluation and/or selection, the business process modeling goal is not formalized and not transparently taken into account. To overcome this gap, and to explicate and help to handle business process modeling complexity, the approach to formalize the business process modeling goal, and the supporting three dimensional business process modeling framework, are proposed.
Brigl, Birgit; Wendt, Thomas; Winter, Alfred
The optimization and redesign of business processes in hospitals is an important challenge for the hospital information management who has to design and implement a suitable HIS architecture. Nevertheless, there are no tools available specializing in modeling information-driven business processes and the consequences on the communication between information processing, tools. Therefore, we will present an approach which facilitates the representation and analysis of business processes and resulting communication processes between application components and their interdependencies. This approach aims not only to visualize those processes, but to also to evaluate if there are weaknesses concerning the information processing infrastructure which hinder the smooth implementation of the business processes.
Full Text Available The article outlines the application of the processing approach to the functional description of the designed IT system supporting the operations of the secret office, which processes classified documents. The article describes the application of the method of incremental modeling of business processes according to the BPMN model to the description of the processes currently implemented (“as is” in a manual manner and target processes (“to be”, using the RFID technology for the purpose of their automation. Additionally, the examples of applying the method of structural and dynamic analysis of the processes (process simulation to verify their correctness and efficiency were presented. The extension of the process analysis method is a possibility of applying the warehouse of processes and process mining methods.
Yahodnikova Viktoria Viktorovna
The article reveals the essence of innovation orientation of the educational process, certain stages of the innovation orientation of the educational process, their content and given them a description.
Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.
Abou- Warda, Sherein H.
Purpose: The purpose of this paper is to examine the differences between the four main kinds of business schools in Egypt (private; internationally affiliated; public with local programs; and public with international programs) in terms of perceptions of entrepreneurial orientation (EO). Design/Methodology/Approach: Data were gathered 212 with a…
Frambach, R.T.; Prabhu, Jaideep; Verhallen, T.M.M.
In this paper, we propose that business strategy influences new product activity both directly and indirectly via its influence on market orientation. Accordingly, we develop a framework linking firms' relative emphasis on cost leadership, product differentiation and focus strategies to firms'
Rahimi, Fatemeh; Møller, Charles; Hvam, Lars
The importance of business processes and the centrality of IT to contemporary organizations' performance calls for a specific focus on business process management and IT management. Despite the wide scope of business process management covering both business and IT domains, and the profound impact...... of IT on process innovations, the association between business process management and IT management is under-explored. Drawing on a literature analysis of the capabilities of business process and IT governance frameworks and findings from a case study, we propose the need for horizontal integration between the two...... management functions to enable strategic and operational business - IT alignment. We further argue that the role of IT in an organization influences the direction of integration between the two functions and thus the choice of integration mechanisms. Using case study findings, we propose...
Garcia, Mayra G; Watt, Jennifer L; Falder-Saeed, Karie; Lewis, Brennan; Patton, Lindsey
Clinical nurse specialists (CNSs) have a unique advanced practice role. This article describes a process useful in establishing a comprehensive orientation and onboarding program for a newly hired CNS. The project team used the National Association of Clinical Nurse Specialists core competencies as a guide to construct a process for effectively onboarding and orienting newly hired CNSs. Standardized documents were created for the orientation process including a competency checklist, needs assessment template, and professional evaluation goals. In addition, other documents were revised to streamline the orientation process. Standardizing the onboarding and orientation process has demonstrated favorable results. As of 2016, 3 CNSs have successfully been oriented and onboarded using the new process. Unique healthcare roles require special focus when onboarding and orienting into a healthcare system. The use of the National Association of Clinical Nurse Specialists core competencies guided the project in establishing a successful orientation and onboarding process for newly hired CNSs.
Cesarano, J.; Shelnutt, J.A.
The aim of this project was to develop the capabilities for Sandia to fabricate self assembled Langmuir-Blodgett (LB) films of various materials and to exploit their two-dimensional crystalline structure to promote the growth of oriented thin films of inorganic materials at room temperature. This includes the design and synthesis of Langmuir-active (amphiphilic) organic molecules with end groups offering high nucleation potential for various ceramics. A longer range goal is that of understanding the underlying principles, making it feasible to use the techniques presented in this report to fabricate unique oriented films of various materials for electronic, sensor, and membrane applications. Therefore, whenever possible, work completed in this report was completed with the intention of addressing the fundamental phenomena underlying the growth of crystalline, inorganic films on template layers of highly organized organic molecules. This problem was inspired by biological processes, which often produce exquisitely engineered structures via templated growth on polymeric layers. Seashells, for example, exhibit great toughness owing to their fine brick-and-mortar structure that results from templated growth of calcium carbonate on top of layers of ordered organic proteins. A key goal in this work, therefore, is to demonstrate a positive correlation between the order and orientation of the template layer and that of the crystalline ceramic material grown upon it. The work completed was comprised of several parallel efforts that encompassed the entire spectrum of biomimetic growth from solution. Studies were completed on seashells and the mechanisms of growth for calcium carbonate. Studies were completed on the characterization of LB films and the capability developed for the in-house fabrication of these films. Standard films of fatty acids were studied as well as novel polypeptides and porphyrins that were synthesized.
BPMN (Business Process Model and Notation) is the established standard for business process modeling. Only a few years after its first publication, it has gained widespread adoption in practice. All important modeling tools support BPMN diagramming. It is possible to create business-oriented diagrams, but also technical models for process execution in business process management systems (BPMS). This book provides a stepwise introduction to BPMN, using many examples close to practice. Starting with the basic elements for modeling sequence flow, all BPMN 2.0 diagrams are presented and discussed in detail. You will gain a profound understanding of the complete notation, and you will be able to make correct use of the different language elements. In the second edition, a collection of useful modeling patterns has been added. These patterns provide best-practice solutions for typical problems arising in the practice of process modeling.
Lawrence Mpele Lekhanya
Full Text Available This paper examines risks and critical factors contributing to the rural entrepreneurial orientation growth of businesses. The concept of entrepreneurial orientation and various factors influencing the rural entrepreneurial orientation growth are still not well known. The study aimed to assess risks and critical factors affecting rural entrepreneurial orientation growth of businesses. Questionnaire was developed and used to collect primary data from 127 rural entrepreneurs. The sample was made with small and medium entrepreneurs operating in rural places. They were selected using quota sampling, with respondents completing a questionnaire with the assistance of an interviewer. The study used quantitative technique for data collection. SPSS (23.0 version was used for data analysis and scientific statistical significance level found to be (.000* at the Cronbach’s alpha (.791* reliability. Results of the survey reveal that majority indicates competition as a big challenge for them. Findings further indicate that competitor is due to the small market and lack of products differentiation. This study introduces an additional literature in the field of entrepreneurship with specific reference to rural entrepreneurship. The paper will benefit rural entrepreneurs, entrepreneurial marketing managers, potential young entrepreneurs, business consultants, policymakers, financial institutions, government agencies and all affiliated stakeholders by introducing a new understanding of risks and various critical factors causative into rural entrepreneurial orientation growth of business in an emerging economy. Most work on the entrepreneurship development has concentrated in the urban areas with little emphasis on the rural places. The findings of this study limited by study’s exploratory, small sample and quantitative nature. Therefore, generalisation of results should be done with care and further research is encouraged and should aim at the development of
Full Text Available A review of state-of-the-art methods for cutting stock problem optimisation shows that the current methods lead to near-optimum results for the instantaneous optimisation of trim loss. Further optimisation of this activity would not bring a considerable improvement. Therefore, the paper treats cutting stock as a continuous business process and not as an isolated activity. An exact method for a general one-dimensional cutting stock problem is presented and tested. The method is mainly suitable for smaller orders. It is then applied to continuous cutting and used to develop a method for assessing cutting costs in consecutive time periods. The modified method finds a good solution over the whole time-span, rather than just local optima.
Full Text Available In recent years intelligent devices that include dedicated software, smart devices, sensors and advanced communication capabilities for sending and receiving data, began to be used in more diverse economic areas. The added value of using and connecting them via the Internet-of-Things (IoT  is given by the capability of monitoring and permanent control state systems (energy, traffic, transport, agriculture, health, community public services, etc without human factor intervention. Another feature of these devices is provided by the ability to make decisions based on analysis of data obtained. Although advanced technologies are evolving and investing in IoT devices industry increase more and more, the challenges of integrating these devices and communications security are still valid.This paper aims to present some significant issues related to the integration of IoT devices using concepts of Business Process Management (BPM.
Mieczkowska, Suzanne; Hinton, Matthew; Barnes, David
This paper builds from recent case study research in commercial organisations to develop the hypothesis that many of the barriers to e-health processes are similar to those encountered by commercial businesses. The paper reports findings from a case study within the pathology department of a UK National Health Service (NHS) Trust. The NHS has a risk-averse culture where many individuals practice defensive behaviour and there are deeply embedded working practices. The paper suggests that if the NHS is to seize the opportunities offered by substantial new investments in e-health systems that utilise internet-based ICTs, greater effort needs to be made to understand and address the socio-cultural factors affecting the UK healthcare system.
Dragana Rejman Petrovic
Full Text Available The development of a model to improve business processes in e-supply chains involves the use of a process approach to and a methodology for information systems development and includes the definition of the requirement, logical key process modeling with the defined information flow within the logical subsystem, logical data modeling, the logical network and data distribution modeling, and the logical interface modeling in order to meet different users´ needs. In doing so, a variety of methods and techniques for the different development stages of management information systems are used, namely: the business process management, the business process performance management and the analytic hierarchy process as a method for multiple-criteria decision making. This paper analyzes business processes and different types of supply chains in the automotive industry, as the representative of complex systems. Based on the selected key business processes and key performance indicators of business processes, the analytic hierarchy process model is developed, followed by their optimization. The result is the management information system model intended to improve the key business processes in e-supply chains. The research results show that the performance improvement of business processes in e-supply chains, the application of the model to improve the key business processes and the application of Web-based information and communication solutions affect the efficiency and quality of e-supply chains.
Marija Zivanovic, Nada Zivanovic
Today, globally operating business world is exposed to constant change processes. Reengineering is the driving force that helps companies, business and manufacturing organizations to achieve success in the new millennium that is full of challenges, risks, information explosion, Internet communications, teleconferencing and global competition. Therefore, effective business strategy, well-trained management personnel, financial - tech resources (IT), management skills and the skills and flexibi...
Sort, Jesper Chrautwald; Nielsen, Christian
Purpose — This paper investigates how entrepreneurs market their business opportunities towards business angels in the investment process. This is achieved by introducing the Business Model Canvas as a mitigating framework to help entrepreneurs in communicating and structuring the information...... participant feedback from 13 investment processes. Findings — The findings illustrate how introducing a framework like the business model canvas helps alleviate the informational and communication challenges between entrepreneurs and business angels. However, some problems occurred when the entrepreneurs...... and the business angels did not fully agree on the value proposition of the investment opportunity. Practical implications — The findings show that entrepreneurs who market their business cases to investors obtain better feedback and a higher chance of funding using the business model canvas. Implications...
Mustonen, T.; Karvonen, M.; Soininen, L.; Hellsten, K.; Kaessi, T.
The focal question of the study was to increase the understanding of electronic business in the forest and energy sectors. To recognize trends, business potential and best ideas in this field, we have used interviews, the Delphi method, Scenario method, Idea session methods, analysis of alliances, Clustering and Portfolio management tools. One purpose of this study is to combine 'top down' approaches in describing alternative future views in electronic business field and 'bottom up' approaches to situate business ideas into different scenarios and contexts. Electrification of business processes can be divided into the electrification of organizations' internal processes, processes between organizations, and electrification of customer interface. According to results organizations are already quite advanced in optimizing internal processes and the next phase is to optimize processes between different actors, which also provide opportunities for new kind of services and products. At the customer interface value orientation instead of an 'IT as your service' orientation is one of the main driving forces. Although the motivation for e-business projects primarily come now from cost savings and productivity improvements, opportunities for new business innovations increase significance in the future. Most important technological drivers of change include common global standards, interoperability, service oriented architecture (SOA), Web Services, radio frequency identification (RFID) and IT outsourcing. Business logic has changed toward a more networked action with a customer value orientation. An overall view resulting from the study is that the industries' opportunity spectrum for digital business development is relatively wide. Key questions in digitization strategies of industries include the division between industry core processes and support processes and in the outsourcing strategies of these different processes. The results
Derevianko Olena. H.
Full Text Available The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process and identifies their place in formation of the enterprise reputation. It also shows that the reputation management should be considered a business process of the highest level of management. Construction of the flow structure of the Reputation Management business process allows uncovering the logic of interrelation of inlets and outlets within the framework of the specified main stages of the business process: assessment of the current state of reputation, collection of information about stakeholders, identification of PR strategy goals, planning of necessary resources, realisation of the PR strategy, assessment of efficiency and process monitoring. The article offers the flow, functional and organisational structures of the Reputation Management business process for food industry enterprises. Moreover, justification of functional and organisational structures of the Reputation Management business process gives a possibility to distribute functions of reputation management between specific executors and establish responsibility for each stage of the business process.
Jabbour, C.J.C.; Sarkis, J.; De Sousa Jabbour, A.B.L.
activities; (d) paradoxically, the analyzed business schools can be considered academic leaders in the field, but have had difficulties in adopting environmental management practices internally; (e) there is a "path dependence" effect in this process; (f) there are barriers to organizational change towards...... green business schools; (g) institutional entrepreneurs are important to the process of greening. This research represents the first research shedding light to understanding the process of greening of Brazilian business schools while considering the multidimensional aspects (teaching, research, outreach...
Derevianko Olena. H.
The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process) a...
Heum, Per; Vatne, Eirik; Kristiansen, Frode
A market analysis of petroleum-oriented business in Norway. The analysis is built on four studies conducted by SNF during the last 6 to 7 years, assigned by the Norwegian Oil and Energy Department. Focus is on internationalisation, and how the companies have evolved in international upstream petroleum markets. An overall conclusion is that this business sector has experienced a very positive trend during the examined period, with increasingly international competitiveness and growing export. The companies committed to research and development has achieved the greatest success. Large companies are on average more international than smaller ones (ml)
Ph. D. Dmitry V. Gribanov
Full Text Available Increasing the efficiency of training specialists based on the introduction of new progressive forms and methods of teaching is an important task facing teachers. It is known that the necessary condition for the success of training is the activity of students, which is realized through their activities. Such an educational process, focused on the organization of activity of trainees, provides more effective training of a specialist. Thus, the use of a system of active teaching methods, developed and improved depending on the specific learning situations, is one of the key elements in the implementation of management accumulation and development of skills and knowledge of individuals for active self-realization. Active methods include methods in which each trainee is forced to actively extract, process, and implement educational information presented in a specific didactic form that provides objectively much better compared with traditional methods, the results of training practical activities. The detailed description of each generalized technology is an independent task, we in our study have focused on the characteristic of active learning, predominantly contextual and game type. This choice is explained by the fact that in the system of vocational education active learning can become (and in many countries has already become system-forming, within the framework of which all other generalized pedagogical technologies are used. In addition, it is in the training technologies of this type that the most promising is the use of business games
Full Text Available This research aims to explain the Influence of Social Capital, Entrepreneurship Orientation on Business Strategy and Performance of Micro, Small and Medium Enterprises (MSME. The population of this study - owners and/or managers of MSME furniture processing industry and traditional weaving industry in district of Timor Tengah Utara with a sample of 40 respondents. Sampling technique is done using simple random sampling. The analysis data technique used in this research is Partial Least Square approach. The results of this study indicate that social capital and entrepreneurship orientation have a significant effect on the business strategy and performance of MSME.
ten Cate, Olle; Snell, Linda; Mann, Karen; Vermunt, Jan
Based on developments in educational psychology from the late 1980s, the authors present a model of an approach to teaching. Students' learning processes were analyzed to determine teacher functions. The learning-oriented teaching (LOT) model aims at following and guiding the learning process. The main characteristics of the model are (1) the components of learning: cognition (what to learn), affect (why learn), and metacognition (how to learn); and (2) the amount of guidance students need. If education aims at fostering one's ability to function independently in society, an important general objective should be that one learns how to fully and independently regulate his or her own learning; i.e., the ability to pursue one's professional life independently. This implies a transition from external guidance (from the teacher) through shared guidance (by the student together with the teacher) to internal guidance (by the student alone). This transition pertains not only to the cognitive component of learning (content) but also to the affective component (motives) and the metacognitive component (learning strategies). This model reflects a philosophy of internalization of the teacher's functions in a way that allows optimal independent learning after graduation. The model can be shown as a two-dimensional chart of learning components versus levels of guidance. It is further elaborated from learners' and teachers' perspectives. Examples of curriculum structure and teachers' activities are given to illustrate the model. Implications for curriculum development, course development, individual teaching moments, and educational research are discussed.
Organizations are in ever changing environments which results in the need for constant adaptation of business processes and structures. Discrete Event Simulation (DES) is a commonly used application of Business Process Simulation to support decision makers in complex processes. However, in case deep
Victor V. Babenko
Full Text Available Admission campaign is an important part of the main business processes system of the university. Admission campaign is analyzed on the base of different modeling tools. The conceptual basis of CRM-system as information support of the process is proposed. It should be significant optimizing resource of business process.
Mutschler, B.B.; Bumiller, J.; Reichert, M.U.; Desel, J.; Frank, U.
Today, enterprises are forced to continuously optimize their business as well as service processes. In this context the process-centered alignment of information systems is crucial. The use of business process intelligence (BPI) tools offers promising perspectives in this respect. However, when
Saraswat, Satya Prakash; Anderson, Dennis M.; Chircu, Alina M.
This paper describes the development and evaluation of a graduate level Business Process Management (BPM) course with process modeling and simulation as its integral component, being offered at an accredited business university in the Northeastern U.S. Our approach is similar to that found in other Information Systems (IS) education papers, and…
Josep Maria Coll
Business needs to unleash its full potential to contribute to social and environmental challenges, and to increase global well-being. A simple idea that still clashes with mainstream capitalism and its ‗business as usual‘ practices. Grounded in indigenous oriental knowledge, this paper uncovers a comprehensive holistic human-centered worldview that drives higher purpose maximization through sustainable business and management development. Taoist Yin-Yang and the Five Elements theories, along ...
Bassil, S.; Rinderle, S.B.; Keller, R.; Reichert, M.U.; Kropf, P.G.
The capability to safely interrupt business process activities is an important requirement for advanced process-aware information systems. Indeed, exceptions stemming from the application environment often appear while one or more application-related process activities are running. Safely
Mercia; Gunawan, W.; Fajar, A. N.; Alianto, H.; Inayatulloh
In today’s highly competitive business environment, modern enterprises are dealing difficulties to cut unnecessary costs, eliminate wastes and delivery huge benefits for the organization. Companies are increasingly turning to a more flexible IT environment to help them realize this goal. For this reason, the article applies cloud based Business Process Management (BPM) that enables to focus on modeling, monitoring and process management. Cloud based BPM consists of business processes, business information and IT resources, which help build real-time intelligence systems, based on business management and cloud technology. Cloud computing is a paradigm that involves procuring dynamically measurable resources over the internet as an IT resource service. Cloud based BPM service enables to address common problems faced by traditional BPM, especially in promoting flexibility, event-driven business process to exploit opportunities in the marketplace.
E. I. Koshkarova
Full Text Available This article presents and justifies the possibility of developing a method for estimation and optimization of an enterprise business processes; the proposed method is based on identity of two notions – an algorithm and a business process. The described method relies on extraction of a recursive model from the business process, based on the example of one process automated by the BPM system and further estimation and optimization of that process in accordance with estimation and optimization techniques applied to algorithms. The results of this investigation could be used by experts working in the field of reengineering of enterprise business processes, automation of business processes along with development of enterprise informational systems.
Olsen, Tenna Doktor
This course reader is a guide to the content of the last series of FOOD DESIGN lectures and design workshops given with the course: ‘Food Concept Design: Mapping Strategic and Service‐Oriented possibilities within Food Businesses', offered at the Masters education 'Integrated Food Studies...... for the individual exams. Together with the course programmes provided at the two previous semesters, this course reader is thus attempts to begin develop af theoratical framework for teaching Food Design Thinking....
Full Text Available In this paper we analyze the significance of IT education strategy oriented to the alignment between in - formation systems and business systems. We establish goals and develop concepts, and present a metho - dological frame of strategic IT education. We report the results of our research and investigate the way and intensity of the impact of strategic IT education on the factors influencing the alignment and linking between information systems and business strategies. From the point of view of our research, we have focused on factors that have an influence on the alignment between information systems and business strategies, and factors affecting organisational effectiveness. Factors influencing strategic IT education have also been systematized within the categories of busine - ss/information system alignment, and organisational effectiveness. Since strategic IT education has been recognized and organized in different concepts, we have included three concepts in our questionnaires: strategic IT education for managers, organisational learning and e-learning
Journal of Business and Administrative Studies. Journal Home · ABOUT THIS JOURNAL · Advanced Search · Current Issue · Archives · Journal Home > Vol 1, No 2 (2009) >. Log in or Register to get access to full text downloads.
Anderl, Reiner; Raßler, Jochen; Malzacher, Jens
Processes are very important for the success within many business fields. They define the proper application of methods, technologies and company structures in order to reach business goals. Not only manufacturing processes have to be defined from the start point to their end, also other processes like product development processes need a proper description to gain success. For example in automotive industries complex product development processes are necessary and defined prior to product de...
Ling, Sam; Pratte, Michael S; Tong, Frank
Orientation selectivity is a cornerstone property of vision, commonly believed to emerge in the primary visual cortex. We found that reliable orientation information could be detected even earlier, in the human lateral geniculate nucleus, and that attentional feedback selectively altered these orientation responses. This attentional modulation may allow the visual system to modify incoming feature-specific signals at the earliest possible processing site.
Acosta, Hugo Andrés Lópes; Massacci, Fabio; Zannone, Nicola
The introduction of information technologies in health care systems often requires to re-engineer the business processes used to deliver care. Obviously, the new and re-engineered processes are observationally different and thus we cannot use existing model-based techniques to argue...... that they are somehow “equivalent”. In this paper we propose a method for passing from SI*, a modeling language for capturing and modeling functional, security, and trust organizational and system requirements, to business process specifications and vice versa. In particular, starting from an old secure business...... process, we reconstruct the functional and security requirements at organizational level that such a business process was supposed to meet (including the trust relations that existed among the members of the organization). To ensure that the re-engineered business process meets the elicited requirements...
Acosta, Hugo Andrés Lópes; Massacci, Fabio; Zannone, Nicola
that they are somehow “equivalent”. In this paper we propose a method for passing from SI*, a modeling language for capturing and modeling functional, security, and trust organizational and system requirements, to business process specifications and vice versa. In particular, starting from an old secure business......The introduction of information technologies in health care systems often requires to re-engineer the business processes used to deliver care. Obviously, the new and re-engineered processes are observationally different and thus we cannot use existing model-based techniques to argue...... process, we reconstruct the functional and security requirements at organizational level that such a business process was supposed to meet (including the trust relations that existed among the members of the organization). To ensure that the re-engineered business process meets the elicited requirements...
Fatemi, Hassan; van Sinderen, Marten; Wieringa, Roel
The increased complexity of business webs calls for modeling the collaboration of enterprises from different perspectives, in particular the business and process perspectives, and for mutually aligning these perspectives. Business value modeling and coordination process modeling both are necessary for a good e-business design, but these activities have different goals and use different concepts. Nevertheless, the resulting models should be consistent with each other because they refer to the same system from different perspectives. Hence, checking the consistency between these models or producing one based on the other would be of high value. In this paper we discuss the issue of achieving consistency in multi-level e-business design and give guidelines to produce consistent coordination process models from business value models in a stepwise manner.
Full Text Available Business Process Management (BPM solutions provide full integration between business and IT requirements, ensuring that the business requirement adapt more easily to the environmental changes. Given that today's business environment is characterized by ever growing dynamism, the use of BPM solutions can provide additional consistency and opportunities for rapid alignment to change. In this article we discus some of the standards and technologies for BPM solutions, we present several proposals for the lifecycle of a business process and also the main stages of our own proposal for a methodology for developing a BPM solution. Also we analyze one of the most popular BPM solutions on the market (Web Sphere Business Process Management suite and present some key tuning and deployment guidelines
When multiple organisations want to collaborate with one another they have to integrate their business processes. This requires aligning the collaborative business processes and the underlying IT (Information Technology). Realizing the required alignment is, however, not trivial and is the
Vanwersch, R.J.B.; Shahzad, K.; Vanderfeesten, I.; Vanhaecht, K.; Grefen, P.; Pintelon, L.M.; Mendling, J.; van Merode, G.G.; Reijers, H.A.
The redesign of business processes has a huge potential in terms of reducing costs and throughput times, as well as improving customer satisfaction. Despite rapid developments in the business process management discipline during the last decade, a comprehensive overview of the options to
When multiple organisations want to collaborate with one another they have to integrate their business processes. This requires aligning the collaborative business processes and the underlying IT (Information Technology). Realizing the required alignment is, however, not trivial and is the subject
Mutschler, B.B.; Reichert, M.U.
Estimating the value of business process management (BPM) technology is a difficult task to accomplish. Computerized business processes have a strong impact on an organization, and BPM projects have a long-term cost amortization. To systematically analyze BPM technology from an economic-driven
Elgammal, A.F.S.A.; Sebahi, S.; Türetken, O.; Hacid, M.S.; Papazoglou, M.; van den Heuvel, W.J.A.M.
Today’s enterprises demand a high degree of compliance of business processes to meet regulations, such as Sarbanes-Oxley and Basel I-III. To ensure continuous guaranteed compliance, compliance management should be considered during all phases of the business process lifecycle; from the analysis and
Cheng, Jingwei; Wang, Cong; He, K.; Jia, Jinxu; Liang, P.
In order to facilitate business collaboration and interoperation in virtual enterprises, it is crucial to discover appropriate business processes modeled in different languages and stored in different repositories. For this purpose, it is more efficient to register existent process models into a
Herbert, Luke Thomas; Sharp, Robin
This chapter presents an approach to precise formal analysis of business processes with stochastic properties. The method presented here allows for both qualitative and quantitative properties to be individually analyzed at design time without requiring a full specification. This provides...... an effective means to explore possible designs for a business process and to debug any flaws....
B. Changizi (Behnaz); N. Kokash (Natallia); F. Arbab (Farhad)
htmlabstractIn this paper, we present a toolset to automate the transformation of Business Process Modeling Notation (BPMN), UML Sequence Diagrams, and Business Process Execution Language (BPEL), into their proposed formal semantics expressed in the channel-based coordination language Reo. Such
and improve business processes. As a consequence, there is a growing need to address managerial aspects of the relationships between information technologies and business processes. The aim of this PhD study is to investigate how the practice of conjoint management of business processes and information...... technologies can be supported and improved. The study is organized into five research papers and this summary. Each paper addresses a different aspect of conjoint management of business processes and information technologies, i.e. problem development and managerial practices on software...... and information technologies in a project environment. It states that both elements are intrinsically related and should be designed and considered together. The second case examines the relationships between information technology management and business process management. It discusses the multi-faceted role...
Sort, Jesper Chrautwald; Nielsen, Christian
and the business angels did not fully agree on the value proposition of the investment opportunity. Practical implications — The findings show that entrepreneurs who market their business cases to investors obtain better feedback and a higher chance of funding using the business model canvas. Implications...... of this paper also relate to the preparation of the entrepreneurs and that matchmakers between entrepreneurs and investors can use the business model canvas to facilitate such processes. Originality/value — This paper contributes to both the theory of the investment process as well as the application...
Jiang, Zuo; Yang, Fan
In order to use the object-oriented mature tools and language in software process model, make the software process model more accord with the industrial standard, it’s necessary to study the object-oriented modelling of software process. Based on the formal process definition in EPMM, considering the characteristics that Petri net is mainly formal modelling tool and combining the Petri net modelling with the object-oriented modelling idea, this paper provides this implementation method to convert EPMM based on Petri net into object models based on object-oriented description.
van der Aa, Han; Del-Río-Ortega, Adela; Resinas, Manuel; Leopold, Henrik; Ruiz-Cortés, Antonio; Mendling, Jan; Reijers, Hajo A.
To determine whether strategic goals are met, organizations must monitor how their business processes perform. Process Performance Indicators (PPIs) are used to specify relevant performance requirements. The formulation of PPIs is typically a managerial concern. Therefore, considerable effort has to
Full Text Available This paper presents some modalities and financing forces for business, getting out in the first place the entrepreneur ingenuity for finding these sources of financing necessary for the business success. Also get some contributions and proposals regarding the criteria’s of which the entrepreneur must be take care in choosing the financial sources, for preparing the finance pack and presenting the financing demands, which good documented, not only grows up the chances of one financing but also can lead to fix some relations on long time with financing source.
Mendling, Jan; Lassen, Kristian Bisgaard; Zdun, Uwe
Much recent research work discusses the transformation between differentprocess modelling languages. This work, however, is mainly focussed on specific processmodelling languages, and thus the general reusability of the applied transformationconcepts is rather limited. In this paper, we aim...... to abstract from concrete transformationstrategies by distinguishing two major paradigms for process modelling languages:block-oriented languages (such as BPEL and BPML) and graph-oriented languages(such as EPCs and YAWL). The contribution of this paper are generic strategiesfor transforming from block......-oriented process languages to graph-oriented languages,and vice versa. We also present two case studies of applying our strategies....
Full Text Available The objective of this articleis to design business processesan organization efficiently and effectively. Based on our literature review the design of business processes that is best suitable for an organization belongs to Harrington 1992 namely the concept of Business Process Improvement BPI which is a systematic framework that helps organizations in making significant progress in the implementation of business processes. BPI provides a system that will simplify or streamline business processes to provide an assurance that the internal and external customers of the organization will get a better output. One advantage of BPI concept suggested by Harrington is the continuous improvement whereas the other authorsor experts of BPI have not recognize the idea of continuous improvement. With thisidea the products services offered by organization becomes more innovative.
Mu, Wenxin; Bénaben, Frédérick; Pingaud, Hervé
Business process management (BPM) principles are commonly used to improve processes within an organisation. But they can equally be applied to supporting the design of an Information System (IS). In a collaborative situation involving several partners, this type of BPM approach may be useful to support the design of a Mediation Information System (MIS), which would ensure interoperability between the partners' ISs (which are assumed to be service oriented). To achieve this objective, the first main task is to build a collaborative business process cartography. The aim of this article is to present a method for bringing together collaborative information and elaborating collaborative business processes from the information gathered (by using a collaborative situation framework, an organisational model, an informational model, a functional model and a metamodel and by using model transformation rules).
... through questionnaire administration. The results significantly affirmed the efficacy of BPR and its generational relevance. Nigerian banks and other business organizations are expected to demonstrate utmost managerial objectivity and social responsibility to maximize the gains of BPR. JORIND Vol. 3 (2) 2005: pp. 13-18 ...
Santoro, M.; Bigagli, L.; Roncella, R.; Mazzetti, P.; Nativi, S.
Predicting the climate change impact on biodiversity and ecosystems, advancing our knowledge of environmental phenomena interconnection, assessing the validity of simulations and other key challenges of Earth Sciences require intensive use of environmental modeling. The complexity of Earth system requires the use of more than one model (often from different disciplines) to represent complex processes. The identification of appropriate mechanisms for reuse, chaining and composition of environmental models is considered a key enabler for an effective uptake of a global Earth Observation infrastructure, currently pursued by the international geospatial research community. The Group on Earth Observation (GEO) Model Web initiative aims to increase present accessibility and interoperability of environmental models, allowing their flexible composition into complex Business Processes (BPs). A few, basic principles are at the base of the Model Web concept (Nativi, et al.): 1. Open access 2. Minimal entry-barriers 3. Service-driven approach 4. Scalability In this work we propose an architectural solution aiming to contribute to the Model Web vision. This solution applies the Brokering approach for facilitiating complex multidisciplinary interoperability. The Brokering approach is currently adopted in the new GEOSS Common Infrastructure (GCI) as was presented at the last GEO Plenary meeting in Istanbul, November 2011. According to the Brokering principles, the designed system is flexible enough to support the use of multiple BP design (visual) tools, heterogeneous Web interfaces for model execution (e.g. OGC WPS, WSDL, etc.), and different Workflow engines. We designed and prototyped a component called BP Broker that is able to: (i) read an abstract BP, (ii) "compile" the abstract BP into an executable one (eBP) - in this phase the BP Broker might also provide recommendations for incomplete BPs and parameter mismatch resolution - and (iii) finally execute the eBP using a
Karacan, Ömer; Del Grosso, Enrico; Carrez, Cyril; Taglino, Francesco
This paper presents the vision and initial results of the COIN (FP7-IST-216256) European project for the development of open source Collaborative Business Process Interoperability (CBPip) in cross-organisational business collaboration environments following the Software-as-a-Service Utility (SaaS-U) paradigm.
Wombacher, Andreas; Fankhauser, Peter; Mahleko, Bendick; Neuhold, Erich
Web services have a potential to enhance B2B e-commerce over the internet by allowing companies and organisations to publish their business processes on service directories where potential trading partners can find them. This can give rise to new business paradigms based on ad-hoc trading relations
L-F. Pau (Louis-François); P.H.M. Vervest (Peter)
textabstractAdvanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into re-usable process modules. These process modules can subsequently be distributed on the Internet over a variety of many different actors, each with
Full Text Available By accession to the European Union (EU transition countries from Central and Eastern Europe (CEE entered a dynamic period of comprehensive change in their national societal context. Part of that changing context is the Bologna Process, by which higher education will be increasingly integrated into a unified European cross-border higher education area. Proposed harmonization of higher education structures is viewed as one of the key pillars in transforming Europe into a knowledge-driven society with more competitive businesses and higher education. In the process of dynamic transition of CEE countries university business schools are also confronted with a variety of external challenges, particularly with increased competitive pressure evolving from a globalization of knowledge production and business education which affect their future prosperity in the emerging European Higher Education Area. In the article we critically evaluate key strategic developments in a broader business education context from a perspective of their implications for the university business schools in transition countries in their effort to accomplish a proper strategic adjustment to changes in society. On the basis of comprehensive analysis of relevant institutional context, we present the conceptual framework for a strategic alignment of business schools with a changing European higher education reality.
Full Text Available Companies increasingly rely on Internet for effective and efficient business communication. As Information Technology infrastructure backbone for business activities, corporate network connects the company to Internet and enables its activities globally. It carries data packets generated by the activities of the users performing their business tasks. Traditionally, infrastructure operations mainly maintain data carrying capacity and network devices performance. It would be advantageous if a company knows what activities are running in its network. The research provides a simple method of mapping the business activity reflected by the network data. To map corporate users’ activities, a slightly modified Attribute Oriented Induction (AOI approach to mine the network data was applied. The frequency of each protocol invoked were counted to show what the user intended to do. The collected data was samples taken within a certain sampling period. Samples were taken due to the enormous data packets generated. Protocols of interest are only Internet related while intranet protocols are ignored. It can be concluded that the method could provide the management a general overview of the usage of its infrastructure and lead to efficient, effective and secure ICT infrastructure.
Companies increasingly rely on Internet for effective and efficient business communication. As Information Technology infrastructure backbone for business activities, corporate network connects the company to Internet and enables its activities globally. It carries data packets generated by the activities of the users performing their business tasks. Traditionally, infrastructure operations mainly maintain data carrying capacity and network devices performance. It would be advantageous if a company knows what activities are running in its network. The research provides a simple method of mapping the business activity reflected by the network data. To map corporate users' activities, a slightly modified Attribute Oriented Induction (AOI) approach to mine the network data was applied. The frequency of each protocol invoked were counted to show what the user intended to do. The collected data was samples taken within a certain sampling period. Samples were taken due to the enormous data packets generated. Protocols of interest are only Internet related while intranet protocols are ignored. It can be concluded that the method could provide the management a general overview of the usage of its infrastructure and lead to efficient, effective and secure ICT infrastructure.
Bartolomé Rodriguez, David
Bicycle leader brands have shift production overseas to reduce the cost of labor and to implement new technologies at lower cost. Bike manufacturer both in Asia and Europe employ a traditional way of production based on economics of scale that aims cost per unit reduction. Where MRP systems and forecasting are part of their day basis operations. This traditional way of operation offers room for innovation that must be seen as a business opportunity. Thus, alternative management approaches ca...
Alxneit, Thorsten Julius
Sustainability including the reporting requirements is one of the most relevant topics for companies. In recent years, many software providers have launched new software tools targeting companies committed to implementing sustainability reporting. But it’s not only companies willing to use their Business Intelligence (BI) solution, there are also basic principles such as the single source of truth and tendencies to combine sustainability reporting with the financial reporting (...
Full Text Available The relationship between market orientation and business performance has been a subject of debate in marketing literature. To date, there is no consensus opinion and empirical study in the context of small sized-hotels in Nigeria is scanty. This study examines the relationship between market orientation and business performance. Cross-sectional survey research design was adopted. Questionnaire was used to obtained data from 300 employees of the selected hotels within Lagos metropolis. Data collected were analyzed using correlation and regression analysis. The results suggest that only customer orientation is significantly contributing to the performance of the small sized hotel operators. Specifically, both competitor orientation and inter-functional coordination, though practiced by the hotels are not significantly linked to its performance. Furthermore, the study discovered that market orientation practices significantly influence business performance of the selected hotels. Based on the findings, the study concludes that hotel operators need market orientation practices to enhance their performance. Hence, market orientation will continue to be a vital strategy not only in improving firm’s understanding of customers’ and competitors, but to enhance synergy across the organization. From the preceding conclusion, the study recommends that hotel operators should commit substantial resources and effort in cultivating a customer oriented culture, and transmit it across the organization to create strategic alignment. Furthermore, the competitive environment should be closely monitored to identify profitable business opportunity and threats that could affect their growth and sustainability.
Muhammad Masroor ALAM
Full Text Available Most research on market orientation, and performance was related to big firms. In this study, based on the theoretical framework, a model was developed to investigate the effect of market orientation on business performance in small firms. To test the relationships among the variables, data from 53 small firms in the small town of Chunglun at Sintok, Kedah was used. The findings show that the three components of market orientation are related positive to business performance of small firms. The further analysis also confirmed that customer orientation and competitor orientation are strong predictors of small firm performance. The findings of this study confirm that market orientation behavior also applies to small firms.
Full Text Available The choice of theme is identified by the need to improve business processes in organizations, as well as the continuous improvement of overall quality, which is under-represented in the Montenegrin organizations. The state of Montenegro has recognized t he growing importance of small and medium-sized organizations in the development of the national economy. Small and medium-sized organizations are the drivers of future economic growth and development of every country whose competitiveness has to pay special attention. One of the main sources of the competitiveness of small and medium-sized organizations is their pursuit to the business excellence, because it has become the most powerful means of achieving competitive advantage of organizations. The paper investigates certified organizations in Montenegro and their contemporary business and commitment towards business excellence. These organizations in Montenegro adapt its business to international standards and procedures that represent the future of economic growth and development of modern business. Research results of Montenegrin organizations were compared with small and medium-sized organizations from Serbia, which won the awards for business excellence "Quality Oscar" in the category of small and medium-sized organizations, for the last three years (2009, 2010, and 2011. The idea comes from the neccessity of Montenegrin economy to give small contribution in order that small and medium organizations adjust their businesses to the new business.
Alt, R.; Smits, M.T.; Beverungen, D.; Tuunanen, T.; Wijnhoven, F.
Business networks that effectively use technologies and outperform competing networks are known as smart business networks. Theory hypothesizes that smart business networking requires a ‘Networked Business Operating System’ (NBOS), a technological architecture consisting of business logic, that
McGraw, Peter; Palmer, Ian
Outlines a nine-step structure for debriefing an international business culture simulation. Stresses the need to address three stages in the experiential learning cycle: reflection, processing, and transfer. Appendices include the specific simulation used and a debriefing note. (DB)
Herbert, Luke Thomas; Sharp, Robin
This chapter presents an approach to precise formal analysis of business processes with stochastic properties. The method presented here allows for both qualitative and quantitative properties to be individually analyzed at design time without requiring a full specification. This provides...
Burattin, Andrea; Bernstein, Vered; Neurauter, Manuel
, to show how such features can be quantified into computational metrics, which are applicable to business process models. We focus on one particular feature, consistency of flow direction, and show the challenges that arise when transforming it into a precise metric. We propose three different metrics......Business process models abstract complex business processes by representing them as graphical models. Their layout, as determined by the modeler, may have an effect when these models are used. However, this effect is currently not fully understood. In order to systematically study this effect......, a basic set of measurable key visual features is proposed, depicting the layout properties that are meaningful to the human user. The aim of this research is thus twofold: first, to empirically identify key visual features of business process models which are perceived as meaningful to the user and second...
.... This thesis examines the feasibility and effectiveness of redesigning the PSC process in light of modern Business Process Redesign methodologies that incorporate contemporary information technology...
Keywords: Business process models; Supply chain management; Information systems; Reference information models; Market orientation; Mass customisation; Configuration; Coordination; Control; SCOR; Pot plants; Fruit industry Abstract The increasing volatility and diversity of demand urge agri-food supply chains to become more demand driven, i.e. sensitive and responsive to demand information of the ultimate consumer. Companies that participate in demand-driven supply chains must manage a high va...
Comuzzi, M.; Vonk, J.; Grefen, P.
The literature on monitoring of cross-organizational processes, executed within business networks, considers monitoring only in the network formation phase, since network establishment determines what can be monitored during process execution. In particular, the impact of evolution in such networks on monitoring is not considered. When a business network evolves, e.g. contracts are introduced, updated, or dropped, or actors join or leave the network, the monitoring requirements of the network...
Susana Barbeito Roibal
Full Text Available A research project on Galician family owned businesses, financed by the University of A Coruña from 2004 to 2005, analyzed results from 57 of these companies that earned a profit of more than 5 million euro in 2003. One of the aspects examined in this project, which is the aim of this article, shows the importance that Galician family business owners pay to the planning for the succession process. Literature on family owned businesses emphasizes the importance of planning in successful occurrences. The obtained results increasingly show changes in the significance that the Galician family business owners give to our focus of study, almost reaching the level of importance that literature has given to the succession process in the last decade.
Dogac, Asuman; Kabak, Yildiray; Namli, Tuncay; Okcan, Alper
Integrating healthcare enterprise (IHE) specifies integration profiles describing selected real world use cases to facilitate the interoperability of healthcare information resources. While realizing a complex real-world scenario, IHE profiles are combined by grouping the related IHE actors. Grouping IHE actors implies that the associated business processes (IHE profiles) that the actors are involved must be combined, that is, the choreography of the resulting collaborative business process must be determined by deciding on the execution sequence of transactions coming from different profiles. There are many IHE profiles and each user or vendor may support a different set of IHE profiles that fits to its business need. However, determining the precedence of all the involved transactions manually for each possible combination of the profiles is a very tedious task. In this paper, we describe how to obtain the overall business process automatically when IHE actors are grouped. For this purpose, we represent the IHE profiles through a standard, machine-processable language, namely, Organization for the Advancement of Structured Information Standards (OASIS) ebusiness eXtensible Markup Language (ebXML) Business Process Specification (ebBP) Language. We define the precedence rules among the transactions of the IHE profiles, again, in a machine-processable way. Then, through a graphical tool, we allow users to select the actors to be grouped and automatically produce the overall business process in a machine-processable format.
The concept of business process re-engineering, and how it was applied to the operations of the Consumers Gas Company were discussed. Business process re-engineering was defined as the improvement of the efficiency of the customer-service process, and the overall improvement of practices and operations. The re-engineering project was said to involve a thorough analysis of information technology, current limitations, and business operational needs, undertaken on an enterprise-wide basis. Viewed generically,a re-engineering project was said to have six major components: (1) business drivers (i.e. the articulation of the Company's strategic issues); (2) benchmark measures; (3) future state process models; (4) cost/benefit analysis; (5) a change management plan; and (6) a development plan. Business improvements expected to result from the project include reduced cost of operation, reduction of waste, and a substantially complete re-design of the business process. Management of the project involved a team approach, and help of a consultant to identify the scope of the re-design, its limitations, and future state. A life expectancy of approximately 10 years was given for the re-engineering plan, with annual benefits (in terms of cost reduction) of $4.6 million by the year 2000
Full Text Available This paper introduces the methodology for modeling business processes. Creation of the methodology is described in terms of the Design Science Method. Firstly, the gap in contemporary Business Process Modeling approaches is identified and general modeling principles which can fill the gap are discussed. The way which these principles have been implemented in the main features of created methodology is described. Most critical identified points of the business process modeling are process states, process hierarchy and the granularity of process description. The methodology has been evaluated by use in the real project. Using the examples from this project the main methodology features are explained together with the significant problems which have been met during the project. Concluding from these problems together with the results of the methodology evaluation the needed future development of the methodology is outlined.
This article describes an integrated business model of a commercial bank. There are examples of components that go into its composition: wooden models and business processes, strategic goals, organizational structure, system architecture, operational and marketing risk models, etc. The practice has shown that the development and implementation of the integrated business model of the bank significantly increase operating efficiency and its management, ensures organizational and technology stable development. Considering the evolution of business processes in the banking sector, should be analysed their common characteristics. From the author’s point of view, a business process is a set of various activities of a commercial bank in which “Input” is one or more financial and material resources, as a result of this activity and “output” is created by banking product, which is some value to consumer. Using workflow technology, management business process efficiency issue is a matter of managing the integration of resources and sequence of actions aimed at achieving this goal. In turn, it implies management of jobs or functions’ interaction, synchronizing of the assignments periods, reducing delays in the transmission of the results etc. Workflow technology is very important for managers at all levels, as they can use it to easily strengthen the control over what is happening in a particular unit, and in the bank as a whole. The manager is able to plan, to implement rules, to interact within the framework of the company’s procedures and tasks entrusted to the system of the distribution function and execution control, alert on the implementation and issuance of the statistical data on the effectiveness of operating procedures. Development and active use of the integrated bank business model is one of the key success factors that contribute to long-term and stable development of the bank, increase employee efficiency and business processes, implement the
Bobrik, R.; Bauer, T.; Reichert, M.U.; Bauknecht, K.; Pröll, B.; Werthner, H.
A monitoring component is a much-needed module in order to provide an integrated view on system-spanning and cross-organizational business processes. Current monitoring tools, however, do not offer adequate process visualization support. In particular, processes are always visualized in the way they
endorsed Business Process Reengineering (BPR) as a foundation for strengthening Result Based ... Ethiopian government recognized the importance of improving ...... finance process. 4. Project process. (research and consultancy). Low frequency, request arrival is random, time interval between two requests can be very.
Bradford, Henry; Guzmán, Alexander; Trujillo, María-Andrea
We analyse the internationalisation process in business schools as a response to the globalisation phenomena and argue that environmental pressures, isomorphic forces, the pool of internal resources and the alignment of the process with the institution's general strategic plan are the main determinants of a successful internationalisation process.…
Ackhurst, Trent B.; Peverelli, Romina P. [PIMS - Pipeline Integrity Management Specialists of London Ltd. (United Kingdom).
It is a best-practice Oil and Gas pipeline integrity and reliability technique to apply integrity management cycles. This is conforms to the business principles of continuous improvement. This paper examines the integrity management cycle - both goals and objectives and subsequent component steps - from a business perspective. Traits that businesses require, to glean maximum benefit from such a cycle, are highlighted. A case study focuses upon an integrity and reliability process developed to apply to pipeline operators. installations. This is compared and contrasted to the pipeline integrity management cycle to underline both cycles. consistency with the principles of continuous improvement. (author)
Arimoto, Yasuhito; Iida, Shusaku; Futatsugi, Kokichi
It has been an important issue to deal with risks in business processes for achieving companies' goals. This paper introduces a method for applying a formal method to analysis of risks and control activities in business processes in order to evaluate control activities consistently, exhaustively, and to give us potential to have scientific discussion on the result of the evaluation. We focus on document flows in business activities and control activities and risks related to documents because documents play important roles in business. In our method, document flows including control activities are modeled and it is verified by OTS/CafeOBJ Method that risks about falsification of documents are avoided by control activities in the model. The verification is done by interaction between humans and CafeOBJ system with theorem proving, and it raises potential to discuss the result scientifically because the interaction gives us rigorous reasons why the result is derived from the verification.
Full Text Available Enterprise resource planning (ERP systems are often used by companies to automate and enhance their busi- ness processes. The capabilities of ERP systems can be described by best-practice reference models. The purpose of the article is to demonstrate the business process renovation approach with the use of reference models. Although the use of reference models brings many positive effects for business, they are still rarely used in Slovenian small and medium-sized compa- nies. The reasons for this may be found in the reference models themselves as well as in project implementation methodologies. In the article a reference model based on Microsoft Dynamics NAV is suggested. The reference model is designed using upgraded BPMN notation with additional business objects, which help to describe the models in more detail.
Patterson, C; Sinkewich, M; Short, J; Callas, E
The first step in redesigning the health care delivery process for ambulatory care begins with the patient and the business processes that support the patient. Patient-related business processes include patient access, service documentation, billing, follow-up, collection, and payment. Access is the portal to the clinical delivery and care management process. Service documentation, charge capture, and payment and collection are supporting processes to care delivery. Realigned provider networks now demand realigned patient business services to provide their members/customers/patients with improved service delivery at less cost. Purchaser mandates for cost containment, health maintenance, and enhanced quality of care have created an environment where every aspect of the delivery system, especially ambulatory care, is being judged. Business processes supporting the outpatient are therefore being reexamined for better efficiency and customer satisfaction. Many health care systems have made major investments in their ambulatory care environment, but have pursued traditional supporting business practices--such as multiple access points, lack of integrated patient appointment scheduling and registration, and multiple patient bills. These are areas that are appropriate for redesign efforts--all with the customer's needs and convenience in mind. Similarly, setting unrealistic expectations, underestimating the effort required, and ignoring the human elements of a patient-focused business service redesign effort can sabotage the very sound reasons for executing such an endeavor. Pitfalls can be avoided if a structured methodology, coupled with a change management process, are employed. Deloitte & Touche Consulting Group has been involved in several major efforts, all with ambulatory care settings to assist with the redesign of their business practices to consider the patient as the driver, instead of the institution providing the care.
Full Text Available Decision making is a very significant and complex function of management that requires methods and techniques that simplify the process of choosing the best alternative. In modern business, the challenge for managers is to find the alternatives for improving the decision-making process. Decisions directly affect profit generation and positioning of the company in the market. It is well-known that people dealt with the phenomenon of decision making in each phase of the development of society, which has triggered the need to learn more about this process. The main contribution of this paper is to show the significance of business intelligence tools and techniques as support to the decision making process of managers. Research results have shown that business intelligence plays an enormous role in modern decision process modeling.
Brown, Neil C.C.
This paper details the design of a new concurrent process-oriented programming language, Rain. The language borrows heavily from occam-p and C++ to create a new language based on process-oriented programming, marrying channel-based communication, a clear division between statement and expression, and elements of functional programming. An expressive yet simple type system, coupled with templates, underpins the language. Modern features such as Unicode support and 64-bit integers are included ...
The key role in process management is played by the systematic analysis, measurement and improvement of processes. The imperative of continuous introduction of changes in processes is the answer to the changing conditions of competition and the great dynamics in the expectations and preferences of customers. Information related to business process should be collected and formalized in order to improve the execution of processes. In connection with the above, it may be stated that the improvem...
El Kharbili, Marwane; Keil, Tobias
Business process management (BPM) has emerged as paradigm for integrating business strategies and enterprise architecture (EA). In this context, BPM implementation on top of web-service-based service oriented architectures is an accepted approach as shown by great amount of literature. One concern in this regard is how-to make BPs reactive to change. Our approach to the problem is the integration of business rule management (BRM) and BPM by allowing modeling of decisions hard-coded in BPs as separate business rules (BRs). These BRs become EA assets and need to be exploited when executing BPs. We motivate why BPM needs agility and discuss what requirements on BPM this poses. This paper presents prototyping work conducted at a BP modeling and analysis vendor which weeks to showcase how using business rule management (BRM) as a mean for modeling decisions can help achieve a much sought-after agility to BPM. This prototype relies on the integrated modeling of business rules (BRs) and BPs, and rule deployment as web services part of an SOA.
Griffioen, Paul; Christiaanse, Rob; Hulstijn, Joris; Cerone, Antonio; Roveri, Marco
Products can consist of many sub-assemblies and small disturbances in the process can lead to larger negative effects downstream. Such variances in production are a challenge from a quality control and operational risk management perspective but also it distorts the assurance processes from an
Mendling, Jan; Lassen, Kristian Bisgaard; Zdun, Uwe
to abstract from concrete transformation strategies by distinguishing two major paradigms for representing control flow in process modelling languages: block-oriented languages (such as BPEL and BPML) and graph-oriented languages (such as EPCs and YAWL). The contribution of this paper are generic strategies......Much recent research work discusses the transformation between different process modelling languages. This work, however, is mainly focussed on specific process modelling languages, and thus the general reusability of the applied transformation concepts is rather limited. In this paper, we aim...
that may alter the business model of the firm. The decision-making process about which metrics to track affects what management’s attention is focused on during the year. The rather streamlined process outlined here is capable of facilitating swift responses to environmental changes in local markets...... by establishing new KPIs on an ongoing basis together with the business units on the ground, and is thus of key importance to strategic management of the firm. The paper concludes with a discussion of its methodological compliance to design science research guidelines and revisits the literature in process......The paper has adopted a design science research approach to design and verify with key stakeholders a fundamental management process of revising KPIs (key performance indicators), including those indicators that are related to business model change. The paper proposes a general guide...
Nur Budi Mulyono
Full Text Available Holonic modeling analysis which is the application of system thinking in design, manage, and improvement, is used in a novel context for business process modeling. An approach and techniques of holon and holarchies is presented specifically for small and medium sized enterprise process modeling development. The fitness of the approach is compared with well known reductionist or task breakdown approach. The strength and weaknesses of the holonic modeling is discussed with illustrating case example in term of its suitability for an Indonesia’s small and medium sized industry. The novel ideas in this paper have great impact on the way analyst should perceive business process. Future research is applying the approach in supply chain context.Key words: Business process, holonic modeling, operations management, small to medium sized enterprise
Klement, R.E.; Richardson, G.D.
AlliedSignal Federal Manufacturing and Technologies/Kansas City (FM and T/KC) produces nonnuclear components for nuclear weapons. The company has operated the plant for the US Department of Energy (DOE) since 1949. Throughout the history of the plant, procedures have been written to reflect the nuclear weapons industry best practices, and the facility has built a reputation for producing high quality products. The purpose of this presentation is to demonstrate how Total Quality principles were used at FM and T/KC to document processes for ISO 9001 and 14001 certifications. The information presented to the reader will lead to a better understanding of business administration by aligning procedures to key business processes within a business model; converting functional-based procedures to process-based procedures for total integrated resource management; and assigning ownership, validation, and metrics to procedures/processes, adding value to a company`s profitability.
Much of the strategic preoccupation of senior managers in the 1990s is focusing on the creation of customer value. Companies are seeking competitive advantage by streamlining the three processes through which they interact with their customers: product creation, order handling and service assurance. 'Micro-strategy' is a term which has been coined for the trade-offs and decisions on where and how to streamline these three processes. The article discusses micro-strategies applied by successful companies.
Taran, Yariv; Boer, Harry; Lindgren, Peter
Companies today, in some industries more than others, invest more capital and resources just to stay competitive, develop more diverse solutions, and increasingly start to think more radically, when considering to innovate their business model. However, the development and innovation of business...... models is a complex venture and has not been widely researched yet. The objective of this paper is therefore 1) to build a [descriptive] theoretical understanding, based on Christensen’s (2005) three-step procedure, to business models and their innovation and, as a result of that, 2) to strengthen...... researchers’ and practitioners’ perspectives as to how the process of business model innovation can be realized. By using various researchers’ perspectives and assumptions, we identify relevant inconsistencies, which consequently lead us to propose possible supplementary solutions. We conclude our paper...
Taran, Yariv; Boer, Harry; Lindgren, Peter
Companies today, in some industries more than others, invest more capital and resources just to stay competitive, develop more diverse solutions, and increasingly start to think more radically, when considering to innovate their business model. However, the development and innovation of business...... models is a complex venture and has not been widely researched yet. The objective of this paper is therefore 1) to build a [descriptive] theoretical understanding, based on Christensen's (2005) three-step procedure, to business models and their innovation and, as a result of that, 2) to strengthen...... researchers' and practitioners' perspectives as to how the process of business model innovation can be realized. By using various researchers' perspectives and assumptions, we identify relevant inconsistencies, which consequently lead us to propose possible supplementary solutions. We conclude our paper...
Nekrasov, R. Yu; Tempel, Yu A.; Tempel, O. A.
The paper provides consideration of business process reengineering viewed as amanagerial innovation accepted by present day machine building enterprises, as well as waysto improve its procedure. A developed innovative model of reengineering measures isdescribed and is based on the process approach and other principles of company management.
Boer, A.; van Engers, T.; Casellas, N.; Francesconi, E.; Hoekstra, R.; Montemagni, S.
The knowledge management problems involved in managing the consequences of organizational change processes triggered by changes in the law, for instance for business processes, services, databases, fielded applications, forms and documents, and internal education, make a good case for application of
Management of the combination of business processes is a modern approach in the field of business management. Together with a lot of management approaches business processes allow us to identify all the resultant actions. Article reveals the modern view on the essence of business processes as well as the general approaches of their allocation. Principles of construction and business process re-engineering are proposed. Recommendations on how to perform re-engineering under high cyclic dynamics of business activity are provided.
Washington Oduor Okeyo
Full Text Available This study examined the influence of business development services on entrepreneurial orientation and performance. The study analyzed a total of 97 small and medium enterprises in Kenya out of a sample of 150 organizations. Data was collected in Nairobi county through a combination of drop and pick methods. Cronbach’s alpha was used to measure reliability of the instrument during a pilot phase of the study. The collected data was analyzed in Statistical Package for Social Sciences using descriptive, correlation and multiple linear regressions techniques. The results show that there is a positive relationship between business development services and performance. They also demonstrate that business development services affect entrepreneurial orientation of the studied firms. However, the results indicate that entrepreneurial orientation does not mediate the relationship between business development services and performance. In conclusion, the firms studied and their similar counterparts should strive to access and use business development services. They should also adopt entrepreneurial inclination to improve how business development services may assist them achieve better performance. Recommendations and areas for further studies are also suggested.
Full Text Available Abstract Background Lateralized processing of speech is a well studied phenomenon in humans. Both anatomical and neurophysiological studies support the view that nonhuman primates and other animal species also reveal hemispheric differences in areas involved in sound processing. In recent years, an increasing number of studies on a range of taxa have employed an orienting paradigm to investigate lateralized acoustic processing. In this paradigm, sounds are played directly from behind and the direction of turn is recorded. This assay rests on the assumption that a hemispheric asymmetry in processing is coupled to an orienting bias towards the contralateral side. To examine this largely untested assumption, speech stimuli as well as artificial sounds were presented to 224 right-handed human subjects shopping in supermarkets in Germany and in the UK. To verify the lateralized processing of the speech stimuli, we additionally assessed the brain activation in response to presentation of the different stimuli using functional magnetic resonance imaging (fMRI. Results In the naturalistic behavioural experiments, there was no difference in orienting behaviour in relation to the stimulus material (speech, artificial sounds. Contrary to our predictions, subjects revealed a significant left bias, irrespective of the sound category. This left bias was slightly but not significantly stronger in German subjects. The fMRI experiments confirmed that the speech stimuli evoked a significant left lateralized activation in BA44 compared to the artificial sounds. Conclusion These findings suggest that in adult humans, orienting biases are not necessarily coupled with lateralized processing of acoustic stimuli. Our results – as well as the inconsistent orienting biases found in different animal species – suggest that the orienting assay should be used with caution. Apparently, attention biases, experience, and experimental conditions may all affect head turning
Full Text Available This case study shows that the company decided to implement Business Process Reengineering (BPR not only because external environment had changed, but also due to its obsolete business processes and organizational structure. The article will highlight the importance of the organizations' focusing on sub-goals, in order to finally reach the desired result in the organization's main goals. When rapid evolution has become the fundamental contemporary coordinate, reengineering is a form of company innovative reaction in terms of intensifying competition and globalization. Remodeling the Company in phases of crisis, when time pressure reduces the type and number of solutions that can be adopted, without effective leadership, can lead in most cases to failure. The effect of redesigning the business processes depends on how well it is implemented, coordinated and monitored.
Full Text Available Business Process Redesign (BPR is a change management approach aimed at achieving quantum improvements in business performance. Industry interest levels in BPR are high as a direct result of current difficulties in the global economic climate and tight business conditions. Integral to BPR is the availability of new stable technologies which both stimulate and enable process changes. This paper highlights the experiences of a number of Australian firms which have implemented BPR. A ten step framework for BPR is presented together with a series of caveats. BPR is a difficult, messy and often non-linear activity which challenges many of the ways organisations operate. Information Technology plays a pivotal role in BPR as both an enabler and disenabler for change. Lessons emerging from early Australian experiences with BPR focus on the role of executive sponsorship, consultants, measurements, education and training, technology and people involved in the change process.
Full Text Available This case study shows that the company decided to implement Business Process Reengineering (BPR not only because external environment had changed, but also due to its obsolete business processes and organizational structure. The article will highlight the importance of the organizations' focusing on sub-goals, in order to finally reach the desired result in the organization's main goals. When rapid evolution has become the fundamental contemporary coordinate, reengineering is a form of company innovative reaction in terms of intensifying competition and globalization. Remodelling the Company in phases of crisis, when time pressure reduces the type and number of solutions that can be adopted, without effective leadership can lead in most cases to failure. The effect of redesigning the business processes depends on how well it is implemented, coordinated and monitored.
Abdullah, W. G.; Rianse, U.; Muhidin; Widayati, W.; Mihrad, E. S.; Taridala, S. A. A.; Rianse, I. S.; Baka, W. K.
The objectives of the research were to analyze socio-economic characteristics and motivation of farmers in aren sugar processing business in Kolaka District, Southeast Sulawesi, Indonesia. The analysis used in this research was quantitative descriptive analysis. The results showed that average state of socio-economic characteristics of aren sugar farmer that were in the category of productive age, which was 46.12 years old, has fulfil basic education category (9 years education), low category of dependents as many as three people, the Average experience of aren sugar processing business during 18 years, and the average aren trees were tapped as much as seven trees, every day, (b) farmer’s motivation in aren sugar processing business in low category, with the indicator is the motive of imitation, economic, security, affiliations, awards, and self-actualization.
implementation of BPC projects in organizations of the developing country context. The factors identified as ... for practitioners to focus on success factors such as top management commitment. Well organized ..... emerging to support the analysis, improvement and management of processes. Therefore as the extent of the ...
Microsoft Visio 2013 Business Process Diagramming and Validation provides a comprehensive and practical tutorial including example code and demonstrations for creating validation rules, writing ShapeSheet formulae, and much more.If you are a Microsoft Visio 2013 Professional Edition power user or developer who wants to get to grips with both the essential features of Visio 2013 and the validation rules in this edition, then this book is for you. A working knowledge of Microsoft Visio and optionally .NET for the add-on code is required, though previous knowledge of business process diagramming
Yarmohammadian, Mohammad H; Ebrahimipour, Hossein; Doosty, Farzaneh
In a world of continuously changing business environments, organizations have no option; however, to deal with such a big level of transformation in order to adjust the consequential demands. Therefore, many companies need to continually improve and review their processes to maintain their competitive advantages in an uncertain environment. Meeting these challenges requires implementing the most efficient possible business processes, geared to the needs of the industry and market segments that the organization serves globally. In the last 10 years, total quality management, business process reengineering, and business process management (BPM) have been some of the management tools applied by organizations to increase business competiveness. This paper is an original article that presents implementation of "BPM" approach in the healthcare domain that allows an organization to improve and review its critical business processes. This project was performed in "Qaem Teaching Hospital" in Mashhad city, Iran and consists of four distinct steps; (1) identify business processes, (2) document the process, (3) analyze and measure the process, and (4) improve the process. Implementing BPM in Qaem Teaching Hospital changed the nature of management by allowing the organization to avoid the complexity of disparate, soloed systems. BPM instead enabled the organization to focus on business processes at a higher level.
Full Text Available One of the key purposes of Business Process Model and Notation (BPMN is to support graphical representation of the process model. However, such models have a lack of support for the graphical representation of resources, whose processes are used during simulation or execution of process instance. The paper analyzes different methods and their extensions for resource modeling. Further, this article presents a selected set of resource properties that are relevant for resource modeling. The paper proposes an approach that explains how to use the selected set of resource properties for extension of process modeling using BPMN and simulation tools. They are based on BPMN, where business process instances use resources in a concurrency manner.
Full Text Available Small and medium sized companies (SMEs assure economic growth in Europe. The Environmental Technologies Action Plan (ETAP concentrated and mobilized Member State and stakeholder efforts bringing eco-innovation from research to market, improving market conditions, opening up global markets. Rapid and reinforced actions are now required, building on the experience of ETAP helping SMEs to have benefits by introducing eco-innovative approaches into their operations. Particularly start-ups, can be the ideal incubators for eco-innovation, and can bring to market new, less environmentally damaging products, services and processes. Generally many SMEs are struggling to survive in an ongoing global recession and often they are becoming reluctant to release innovation, particularly eco-innovation (Assante et al., 2016. In this paper we present first the differences between eco-innovation based business models and those based on regular innovations. Secondly we give some approaches tested in national and European projects with participation of the authors in order to help SMEs to develop business models of eco-innovations. The first one is to build cooperation between researchers, educators and SME staff in order to explain SMEs the advantages of such models and to implement models designed by researchers. Secondly we used practice oriented forms of training for SMEs like Problem Based Learning (PBL as an efficient form for SMEs and entrepreneurship education to learn to solve problems like the building of an eco-innovation business model. Thirdly we use in our projects eco-innovation biographies (EIBs reflecting the evolutionary character of such innovations and the dynamics of related policy streams.
Full Text Available In today’s global market the main focus of competition is not only between different companies but also between supply chains. Technological changes and organizational improvements are important for effective supply chain management (SCM, however, the main cause of SCM improvements is not the implementation of an information system (IS itself, but rather a change and an integration of business processes. The paper summarizes the most important concepts of SCM and specifically concentrates on the importance of business process management (BPM in supply chains, because full advantages can be realized when business processes in the supply chain are well defined, integrated and managed. The main purpose of this paper is to show that successful SCM calls for the maturity of supply chain processes in all involved companies and at the supply chain level, which can be realized by using effective BPM methods. A necessary condition for growing of SCM in terms of supply chain process maturity levels is an inter-organizational information system development and process renovation. Yet, BPM should not be considered as a one-time project of IS implementation and process change, but as a permanent process performance measurement, analysis and continuous improvement of the supply chain processes. The concepts are illustrated with a case study of fuel supply process.
Full Text Available While the demands of changed market conditions and evolving customer needs threatening the existence of the firms in the market today, it requires a fast-oriented transformation to maintain the presence. Changing institutional and environmental factors, by following closely the technological developments and innovations, give an impetus to the process of new and strategic solutions. In long term, it creates a necessity to businesses, which targets sustainable and profitable acquisitions, a unique opportunity to leave behind its competitors by making a difference for more benefits. In this sense, it is possible with the global market with innovation and dynamic alignment with market conditions and a successful integration of a holistic process management. The top target of the process orientation is to improve the quality and efficiency with the continuous improvements (Cebeci, 2009.
Grizans, Jurijs; Vanags, Janis
The aim of this paper is to analyse possibilities of the integration of the method of the ecologically oriented independent scientific research in the study process. In order to achieve the set aim, the following scientific research methods were used: analysis of the conceptual guidelines for the development of environmentally oriented entrepreneurship, interpretation of the experts' evaluation of the ecologically oriented management, analysis of the results of the students' ecologically oriented independent scientific research, as well as monographic and logically constructive methods. The results of the study give an opportunity to make conclusions and to develop conceptual recommendations on how to introduce future economics and business professionals with the theoretical and practical aspects of ecologically oriented management during the study process.
Full Text Available The present paper is devoted to analyze the appropriate recommendations to increase the effectiveness of technology transfer centers from Romanian National Network for Innovation and Technology Transfer - ReNITT, hosted by universities. The study is focused on the definition of a conceptual frame to develop specific business models, by the specialized compartments from technology/knowledge transfer entities, and using the specific instruments of business modeling process. The qualitative and quantitative analysis of the 8 steps scheduling of pairing the building blocks of the Business Models Canvas, corresponding to the specific technology transfer models, and taking into account the elements of the value chain of technology transfer and making connections with technology readiness level, allows a clarification of this relative “fuzzy” and complicated modeling process of university’s Technology Transfer Offices activities, gathering in a concentrated format all necessary information. According to their mission, objectives and strategies, universities decide upon a certain business model for the Technology Transfer Offices, adaptable to client segment and value proposition to attain, by the offered services portfolio. In conclusion, during their activities, Technology Transfer Offices identify, validate and exploit the opportunities originated from applicative research results, by “technology push” methods. Also, there are necessary specific competences (human and material to develop externally aware business models starting from real needs of the clients, by “market pull” techniques, that would contribute to enhance the endogenous innovation potential of firms.
Maruster, L.; van Beest, N.R.T.P.
Nowadays, organizations have to adjust their business processes along with the changing environment in order to maintain a competitive advantage. Changing a part of the system to support the business process implies changing the entire system, which leads to complex redesign activities. In this
Cepeda Carrion, Gabriel; Henseler, Jörg; Ringle, Christian M.; Roldan, Jose Luis
Under the main theme “prediction-oriented modeling in business research by means of partial least squares path modeling” (PLS), the special issue presents 17 papers. Most contributions include content from presentations at the 2nd International Symposium on Partial Least Squares Path Modeling: The
Frankova, Ganna; Seguran, Magali; Gilcher, Florian; Trabelsi, Slim; Doerflinger, Joerg; Aiello, Marco
When designing a service-based business process employing loosely coupled services, one is not only interested in guaranteeing a certain flow of work, but also in how the work will be performed. This involves the consideration of non-functional properties which go from execution time and costs, to
Choenni, R.S.; Bakker, R; Baets, W.R.J.
Although it is widely accepted that workflow systems add value to business processes, no substantial research has been reported in the literature that confirms this. Most of the efforts in the field of workflow systems are devoted to issues that are relevant to the design and implementation of this
Business Process Management Systems (BPMSs) are increasingly implemented in and across organizations. There is much talk on BPMSs, and software vendors and IT-consultancy companies are leveraging this. In this paper we provide an investigation on the originality of BPMSs. We identify concepts,
Polato, Mirko; Sperduti, Alessandro; Burattin, Andrea
The ability to know in advance the trend of running process instances, with respect to different features, such as the expected completion time, would allow business managers to timely counteract to undesired situations, in order to prevent losses. Therefore, the ability to accurately predict...
Elgammal, A.F.S.A.; Türetken, O.; van den Heuvel, W.J.A.M.; Papazoglou, M.
Today’s enterprises demand a high degree of compliance of business processes to meet diverse regulations and legislations. Several industrial studies have shown that compliance management is a daunting task, and organizations are still struggling and spending billions of dollars annually to ensure
Rytter, Niels; Knudby, Torben; Tan, K.H.
Adopting Business Process Excellence (BPEX) practices successfully might appear straight forward, but studies report that few firms achieve the desired objectives. They produce islands of improvements, but fail to sustain the more long term effort and reap the full benefits of their investments...... sustainability of results and improvements....
Corradini, Flavio; Fornari, Fabrizio; Polini, Andrea
This demo introduces BProVe, a tool supporting automated verification of Business Process models. BProVe analysis is based on a formal operational semantics defined for the BPMN 2.0 modelling language, and is provided as a freely accessible service that uses open standard formats as input data...
Tarhan, Ayca; Turetken, Oktay; Reijers, Hajo A.
Context The number of maturity models proposed in the area of Business Process Management (BPM) has increased considerably in the last decade. However, there are a number of challenges, such as the limited empirical studies on their validation and a limited extent of actionable properties of these
Overbeek, S.J.; Gong, Y.
For decades, information systems have been designed for controlling and managing business processes. In the past, these systems were often monolithic in nature and not made for interacting and communicating with other systems. Today, departments and organizations must collaborate, which requires
Full Text Available EDI should not be seen as a competitive weapon - it does not offer a sustainable competitive advantage to its users as did the earlier inter-organisational systems (such as the various airline reservation systems. Instead EDI provides a standardised infrastructure upon which an adopting organisation can reengineer its business processes and thus confers a long-term, strategic and comparative advantage upon such an adopter. The potential for sustained competitive advantage to be derived from EDI arises from its integration with the organisational structure of its implementor, depending upon the implementing organisation's ability to redesign its business processes appropriately. This paper examines the case of (arguably the most sophisticated EDI-using company in Australia, BHP Steel, demonstrating the advantages obtainable by an organisation using EDI as a foundation for its reengineered organisational structure and business processes and concludes that: • there are real benefits to be obtained from an inter organisational electronic trading strategy founded on EDI as the enabling mechanism - benefits which are considerably more extensive than EDI's comparatively simple technical nature would appear to offer; • organisational gateways utilising an Application Generic approach to system integration and isolating the communications issue by insisting on the use of international data communications standards do offer a realistic and successful solution to the problem of internal and external trade for large and sophisticated organisations; • the majority of these achievements would have been either unlikely or totally impossible without BHP Steel's commitment to organisation-wide Business Process Redesign.
Mendling, Jan; Weber, Ingo; Van Der Aalst, Wil
Blockchain technology offers a sizable promise to rethink the way inter-organizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereo...
The business process outsourcing (BPO) sector, worth over $130 billion worldwide, provides one of the greatest economic opportunities for wealth generation and employment creation open to a developing country. India, usually the first stop for western companies looking to increase profits by outsourcing some of their ...
View-point oriented manipulation of concepts can be helpful for generating new ideas in basic sciences and in the meantime, justifying the processes that are principally meaningful to the related disciplines. Mathematics, as a major ground for basic sciences, seems to be an appropriate exemplar...... consistent. In this paper, having reviewed the principles of view-point oriented manipulation, mathematical processes will then be discussed in this regard and an example will be presented showing the way it works for transforming a formalism into a new one....
Karev Dmitry Vladimirovich
Full Text Available On the basis of the analysis of systems of adaptive management board business proposed the original version of the real system of adaptive management, the basis of which used dynamic recursive model cash flow forecast and real data. Proposed definitions and the simulation of scales and intervals of model time in the control system, as well as the thresholds observations and conditions of changing (correction of the administrative decisions. The process of adaptive management is illustrated on the basis proposed by the author of the script of development of business.
Organisations have compiled many business continuity plans over the years in response to uncontrollable events and natural disasters. As the types of threats increase, even more plans are being created. Unfortunately, many corporations do not communicate the existence of these various plans outside of their centre of excellence. Creating a centralised oversight of your business resiliency process brings many benefits, including greater awareness, a bigger pool of expertise, common terminology and reducing the chances of redundant efforts. Having an overarching corporate response plan in place makes it possible to have high-level leadership trained and ready in case an extreme event occurs.
Mutschler, B.B.; Bumiller, J.; Reichert, M.U.
Several studies have indicated that existing information systems (IS) often fail to provide adequate business process support. To systematically identify the reasons for this drawback, we conducted a case study in the automotive domain and a survey among 79 IT practitioners. This paper presents the
Caspersen, Michael Edelgaard; Kölling, Michael
a programming problem. Two examples are used to demonstrate the application of process and techniques.The process is a carefully down-scaled version of a full and rich software engineering process particularly suited for novices learning object-oriented programming. In using it, we hope to achieve two things......: to help novice programmers learn faster and better while at the same time laying the foundation for a more thorough treatment of the aspects of software engineering....
Full Text Available The modern business is developing in the context of rapid social and political changes, which contributes to the changes in economic and cultural priorities as well as mindset and behaviour of people. This puts new requirements on development and implementation of business negotiation strategies, aiming to ensure that during bargaining, everything is done to understand the other party and related contexts, to achieve mutual understanding, to reach common agreement and eventually find the optimal negotiating decision. The author of this article researched and analysed negotiation process concepts in the global scientific literature and practice. The article examines negotiation and bargaining concepts. Also, the global analysis of the scientific literature revealed that there is no single negotiation planning concept. The author defines the basic conceptual negotiation planning concepts. The paper deals with negotiation strategy conceptions used by scientists around the world. Conclusions present the proposals for further business negotiation research.Article in Lithuanian
In a typical business sector, processes are the building blocks of the achievement. A considerable percentage of the processes are consisting of business processes. This fact is bringing the fact that business sectors are in need of a management discipline. Business Process Management (BPM) is a discipline that combines modelling, automation, execution, control, measurement, and optimization of process by considering enterprise goals, spanning systems, employees, customers, and partners. CERN’s EN – HE – HM section desires to apply the BPM discipline appropriately for improving their necessary technical, administrative and managerial actions to supply appropriate CERN industrial transport, handling and lifting equipment and to maintain it. For this reason, a Process Mapping Database Tool is created to develop a common understanding about how the section members can visualize their processes, agree on quality standards and on how to improve. It provides a management support by establishing Process Charts...
Full Text Available It is vital for financial services companies to ensure the rapid implementation of new processes to meet speed-to-market, service quality and compliance requirements. This has to be done against a background of increased complexity. An integrated approach to business processes allows products, processes, systems, data and the applications that underpin them to evolve quickly. Whether it’s providing a loan, setting up an insurance policy, or executing an investment instruction, optimizing the sale-to-fulfillment process will always win new business, cement customer loyalty, and reduce costs. Lack of integration across lending, payments and trading, on the other hand, simply presents competitors who are more efficient with a huge profit opportunity.
Nur Budi Mulyono; Tezar Yuliansyah Saputra; Nur Arief Rahmatsyah
Holonic modeling analysis which is the application of system thinking in design, manage, and improvement, is used in a novel context for business process modeling. An approach and techniques of holon and holarchies is presented specifically for small and medium sized enterprise process modeling development. The fitness of the approach is compared with well known reductionist or task breakdown approach. The strength and weaknesses of the holonic modeling is discussed with illustrating case exa...
Giattino, Charles M; Alam, Zaynah M; Woldorff, Marty G
Despite long being of interest to both philosophers and scientists, the relationship between attention and perceptual awareness is not well understood, especially to what extent they are even dissociable. Previous studies have shown that stimuli of which we are unaware can orient spatial attention and affect behavior. Yet, relatively little is understood about the neural processes underlying such unconscious orienting of attention, and how they compare to conscious orienting. To directly compare the cascade of attentional processes with and without awareness of the orienting stimulus, we employed a spatial-cueing paradigm and used object-substitution masking to manipulate subjects' awareness of the cues. We recorded EEG during the task, from which we extracted hallmark event-related-potential (ERP) indices of attention. Behaviorally, there was a 61 ms validity effect (invalidly minus validly cued target RTs) on cue-aware trials. On cue-unaware trials, subjects also had a robust validity effect of 20 ms, despite being unaware of the cue. An N2pc to the cue, a hallmark ERP index of the lateralized orienting of attention, was observed for cue-aware but not cue-unaware trials, despite the latter showing a clear behavioral validity effect. Finally, the P1 sensory-ERP response to the targets was larger when validly versus invalidly cued, even when subjects were unaware of the preceding cue, demonstrating enhanced sensory processing of targets following subliminal cues. These results suggest that subliminal stimuli can orient attention and lead to subsequent enhancements to both stimulus sensory processing and behavior, but through different neural mechanisms (such as via a subcortical pathway) than stimuli we perceive. Copyright © 2017 Elsevier Ltd. All rights reserved.
Latiffianti, Effi; Siswanto, Nurhadi; Wiratno, Stefanus Eko; Saputra, Yudha Andrian
A business process mapping is one important means to enable an enterprise to effectively manage the value chain. One of widely used approaches to classify business process for mapping purpose is Computer Integrated Manufacturing System Open Architecture (CIMOSA). CIMOSA was initially designed for Computer Integrated Manufacturing (CIM) system based enterprises. This paper aims to analyze the use of CIMOSA process classification for business process mapping in the firms that do not fall within the area of CIM. Three firms of different business area that have used CIMOSA process classification were observed: an airline firm, a marketing and trading firm for oil and gas products, and an industrial estate management firm. The result of the research has shown that CIMOSA can be used in non-manufacturing firms with some adjustment. The adjustment includes addition, reduction, or modification of some processes suggested by CIMOSA process classification as evidenced by the case studies.
View-point oriented manipulation of concepts can be helpful for generating new ideas in basic sciences and in the meantime, justifying the processes that are principally meaningful to the related disciplines. Mathematics, as a major ground for basic sciences, seems to be an appropriate exemplar t...
E. V. Sibirskaia
Full Text Available Summary. When forecasting the necessary infrastructural support entrepreneurship predict rational distribution of the potential and expected results based on capacity development component of infrastructural maintenance, efficient use of resources, expertise and development of regional economies, the rationalization of administrative decisions, etc. According to the authors, the process of predicting business infrastructure software includes the following steps: analysis of the existing infrastructure support business to the top of the forecast period, the structure of resources, identifying disparities, their causes, identifying positive trends in the analysis and the results of research; research component of infrastructural support entrepreneurship, assesses complex system of social relations, institutions, structures and objects made findings and conclusions of the study; identification of areas of strategic change and the possibility of eliminating weaknesses and imbalances, identifying prospects for the development of entrepreneurship; identifying a set of factors and conditions affecting each component of infrastructure software, calculated the degree of influence of each of them and the total effect of all factors; adjustment indicators infrastructure forecasts. Research of views of category says a method of strategic planning and forecasting that methods of strategic planning are considered separately from forecasting methods. In a combination methods of strategic planning and forecasting, in relation to infrastructure ensuring business activity aren't given in literature. Nevertheless, authors consider that this category should be defined for the characteristic of the intrinsic and substantial nature of strategic planning and forecasting of infrastructure ensuring business activity.processing.
Full Text Available As customers demand easier access to individualized products and services, companies now face an ongoing problem of how to deliver flexible and innovative solutions while maintaining efficiency and competitiveness. In this environment, the only sustainable form of competitive advantage rests in the ability to learn faster than the competition (de Geus, 1988. The article returns to the somewhat forgotten concept of the learning organization and explores how its principles can be applied with the use of dynamic business process management (dynamic BPM. Enabling in this concept individual or team-based limited experimentation and providing conditions for learning though experience in the course of performing business processes allows for the constant creation of practical knowledge. This article provides examples of how dynamic BPM facilitates the constant creation and verification of practical knowledge, with the aim of improving and adapting processes to maintain the competitive advantage of the organization.
Ruíz Lizama, Edgar; Inche Mitma, Jorge Luís; Chung Pinzás, Alfonso Ramón
The problem that is approached in the present article is the following one: How to elaborate a communication fast and easy to understand and, simultaneously, oriented to the process control with a automated mixer? During the research development it will appreciate the main criterias to consider for its design, as well as the type of programming will be used. As result obtained a software SCADA whose Human Machine Interface (HMI) will be the contact of man with the process to control. El pr...
OFFICE OF THE INSPECTOR GENERAL THE USE OF SMALL BUSINESS ADMINISTRATION SECTION 8(a) CONTRACTORS IN AUTOMATIC DATA PROCESSING ACQUISITIONS...Acquisition Agency OMB Office of Management and Budget SADBU Office of Small and Disadvantaged Business Utilization SBA .Small Business Administration SIC...Of The Inspector General: The Use Of Small Business Administration Section 8(a) Contractors in Automatic Data Processing Acquisitions Corporate
Full Text Available Business process adoption is one of the factors that determine an organisation's performance. While there are various factors that can have an impact on business processes adoption, this paper focuses on the impact of individual, process...
Choong, Sarah Shiow Yen
As globalization takes place, there are increasing opportunities for SMEs to expand their business in a more global market place. With the advancement of ICT, the adoption of E-Business as a business expansion strategy will allow SMEs to break away from the traditional business model, hence providing them with the competitive advantage over their competitors. Although E-Business adoption via BPR is widely used by MNE in developed countries, organization structure, culture, business capacities...
Svensson, Carsten; Hvolby, Hans-Henrik
Modern universities are by any standard complex organizations that, from an IT perspective, present a number of unique challenges. This paper will propose establishing a business process reference framework. The benefit to the users would be a better understanding of the system landscape, business...... process enablement, collection of performance data and systematic reuse of existing community experience and knowledge. For these reasons reference models such as the SCOR (Supply Chain Operations Reference), DCOR (Design Chain Operations Reference) and ITIL (Information Technology Infrastructure Library......) have gained popularity among organizations in both the private and public sectors. We speculate that this success can be replicated in a university setting. Furthermore the paper will outline how the research group suggests moving ahead with the research which will lead to a reference model....
Modern universities are by any standard complex organizations that, from an IT perspective, present a number of unique challenges. This paper will propose establishing a business process reference framework. The benefit to the users would be a better understanding of the system landscape, business process enablement, collection of performance data and systematic reuse of existing community experience and knowledge. For these reasons reference models such as the SCOR (Supply Chain Operations Reference), DCOR (Design Chain Operations Reference) and ITIL (Information Technology Infrastructure Library) have gained popularity among organizations in both the private and public sectors. We speculate that this success can be replicated in a university setting. Furthermore the paper will outline how the research group suggests moving ahead with the research which will lead to a reference model.
Full Text Available In this paper, an approach to automatic decomposition of business process models is proposed. According to our method, an existing BPMN diagram is disassembled into reusable parts containing the desired number of elements. Such elements and structure can work as design patterns and be validated by a user in terms of correctness. In the next step, these component models are categorised considering their parameters such as resources used, as well as input and output data. The classified components may be considered a repository of reusable parts, that can be further applied in the design of new models. The proposed technique may play a significant role in facilitating the business process redesign procedure, which is of a great importance regarding engineering and industrial applications.
Fältholm, Ylva; Jansson, Anna
During the last decade, as a response to the need for inter- as well as intra-organizational integration, management models initially developed for industry have been spread to health care organizations. Based on 62 in-depth interviews, this qualitative study aims at describing and analyzing the limited success of implementation of process orientation at a Swedish hospital and in doing so, the traditional and the critical approaches are combined. Applying a traditional approach, the limited success of the implementation of process orientation is explained in terms of difficulties to challenge deeply institutionalized organizational routines and the inter-disciplinary boundaries. This might be condensed to the dilemma of how to maintain and develop the specialization of the medical profession while focusing process rather than function and how to enhance inter-organizational integration without hampering intra-organizational collaboration. Applying a critical approach, the limited success is explained in terms of a differentiated translation process and in terms of separation of talk and practice. This means that process orientation, notwithstanding that it might be an efficient tool for the type of integration needed, might be regarded as part of a change discourse, aiming at conveying a picture of an efficient and modern organization.
EDI should not be seen as a competitive weapon - it does not offer a sustainable competitive advantage to its users as did the earlier inter-organisational systems (such as the various airline reservation systems). Instead EDI provides a standardised infrastructure upon which an adopting organisation can reengineer its business processes and thus confers a long-term, strategic and comparative advantage upon such an adopter. The potential for sustained competitive advantage to be derived from ...
Education and Training Command In Partial Fulfillment of the Requirements for the Degree of Master of Science in Engineering Management...Brent Langhals, Lt Col, USAF Member John Elshaw, PhD Member Abstract The integration of Information and Communication Technology ( ICT ...the lack transparency in how resources are allocated. This thesis presents a business process analysis of the Army’s ICT procurement system. The
Full Text Available The purpose of the paper is to summarize and present the most common principles and management methods to seek the most efficient and profitable exit way for automobile enterprises during the period of economic recovery in Ukraine. In the course of the research, we have analysed what is SOA (Service Oriented Architecture and advantages of its implementation, the differences between BPMs and IBPMs (Intelligent Business Process Management Suite and other. Methodology. The survey is based on a comparison of different business and management approaches whereby the efficiency of business process sufficiently increases. In total, more than 30 methods are precisely analysed, around 15 most frequent management systems considered, which led us to identify 5 main recommendations. Results of the survey showed that Ukraine has very ignorant social and political environment, human capital is undeveloped and less meritocratic than our neighbours in EU have. A shortage in domestic car manufacturing, lack of new plants and technologies, as the resulting amount of workplaces remains the same or going down because of emigration, all that conduce to the growth of a number of imported cars. Trying to recognize the most recent threatens, we have detected there are no government programs, grants, laboratories, and science-plants for the young generation. Practical implications. Since Ukraine become in war, the economic and political crisis, downturn with national currency etc., domestic households faced with the huge amount of problems: inflation, collapsing currency rate, political uncertainty. All of that drives domestic business to a corner, where the growth of management efficiency and organizational transformation were the only way out. Value/originality. An Agile is a method when the company's management comes in touch with the latest business process optimization Apps like IBM, SoftwareAG, Pegasystems.
White, K R; Thompson, J M; Patel, U B
The hospital marketing function has been widely adopted as a way to learn about markets, attract sufficient resources, develop appropriate services, and communicate the availability of such goods to those who may be able to purchase such services. The structure, tasks, and effectiveness of the marketing function have been the subject of increased inquiry by researchers and practitioners alike. A specific understanding of hospital marketing in a growing managed care environment and the relationship between marketing and managed care processes in hospitals is a growing concern. Using Kotler and Clarke's framework for assessing marketing orientation, we examined the marketing orientation of hospitals in a single state at two points in time--1993 and 1999. Study findings show that the overall marketing orientation score decreased from 1993 to 1999 for the respondent hospitals. The five elements of the Kotler and Clarke definition of marketing orientation remained relatively stable, with slightly lower scores related to customer philosophy. In addition, we evaluated the degree to which selected managed care activities are carried out as part of its marketing function. A significant (p managed care processes coordinated with the formal marketing function was evident from 1993 to 1999. With increasing numbers of managed care plan enrollees, hospitals are likely focusing on organizational buyers as important customers. In order to appeal to organizational buyers, hospital executives may be focusing more on clinical quality and cost efficiency in the production of services, which will improve a hospital's position with organizational buyers.
Jabar, Syaheed B; Filipowicz, Alex; Anderson, Britt
Probable stimuli are more often and more quickly detected. While stimulus probability is known to affect decision-making, it can also be explained as a perceptual phenomenon. Using spatial gratings, we have previously shown that probable orientations are also more precisely estimated, even while participants remained naive to the manipulation. We conducted an electrophysiological study to investigate the effect that probability has on perception and visual-evoked potentials. In line with previous studies on oddballs and stimulus prevalence, low-probability orientations were associated with a greater late positive 'P300' component which might be related to either surprise or decision-making. However, the early 'C1' component, thought to reflect V1 processing, was dampened for high-probability orientations while later P1 and N1 components were unaffected. Exploratory analyses revealed a participant-level correlation between C1 and P300 amplitudes, suggesting a link between perceptual processing and decision-making. We discuss how these probability effects could be indicative of sharpening of neurons preferring the probable orientations, due either to perceptual learning, or to feature-based attention. Copyright © 2017 Elsevier Ltd. All rights reserved.
Full Text Available In an intense competition in the global market, organisations seek to take advantage of all their internal and external potentials, advantages, and resources. It has been found that, in addition to competitive products and services, a good business also requires an effective management of business processes, which is the discipline of the business process management (BPM. The introduction of the BPM in the organisation requires a thoughtful selection of an appropriate methodological approach, since the latter will formalize activities, products, applications and other efforts of the organisation in this field. Despite many technology-driven solutions of software companies, recommendations of consulting companies, techniques, good practices and tools, the decision on what methodology to choose is anything but simple. The aim of this article is to simplify the adoption of such decisions by building a framework for the evaluation of BPM methodologies according to a qualitative multi-attribute decision-making method. The framework defines a hierarchical decision-making model, formalizes the decision-making process and thus contributes significantly to an independent, credible final decision that is the most appropriate for a specific organisation.
Oskam, I.F.; Bossink, Bart; de Man, Ard-Pieter
A stream of literature is emerging where network development and business modeling intersect. Various authors emphasize that networks influence business models. This paper extends this stream of literature by studying two cases in which we analyze how business modeling and networking interact over
Kumar, Rajesh; Worm, Verner
The article analyzes the role played by process ambiguities in Sino-Danish business negotiations. Process ambiguities refer to perceived expectational inconsistencies concerning (1) appropriate forms of behavior; (ii) attributional judgments; and (iii) structuring of the negotiation process. Thes...... businesspeople. An inductive model of sino-Danish negotiations is developed that is based on 24 interviews conducted with Danish expatriate managers in China and 4 interviews with Chinese working in Danish companies. Implications for research and practice are discussed......The article analyzes the role played by process ambiguities in Sino-Danish business negotiations. Process ambiguities refer to perceived expectational inconsistencies concerning (1) appropriate forms of behavior; (ii) attributional judgments; and (iii) structuring of the negotiation process....... These ambiguities stem from differences in negotiation scripts across Danish and Chinese cultures. The essential argument being advanced here is that it is the effective and/or the ineffective management of process ambiguities that shapes the evolution of the negotiating dynamic between the Danish and the Chinese...
Andersen, Peter Bøgh
Most activities are anticipated before they are executed. The paper presents methods for describing this anticipated state and the processes that may lead to a new state where the activities are executed. The method builds on linguistic case-theory.......Most activities are anticipated before they are executed. The paper presents methods for describing this anticipated state and the processes that may lead to a new state where the activities are executed. The method builds on linguistic case-theory....
Full Text Available Business Rules is a powerful technology for representing a business policy. It opens the chance to react fast on changes in the market. For example, new pricing strategies can be implemented without a time consuming re-programming of a sales software. The knowledge expressed by rules can be easily understood by non-computer experts. Business experts therefore are able to handle Business Rules directly and therefore make changes even faster. For this, the construction of a Global Semantic Graph (GSG to support future information- and collaboration-centric applications and services, is a very important subject. The GSG is a publish/subscribe (pub/sub based architecture that supports publication of t-uples and subscriptions with standing graph queries. An implementation of an efficient pattern matching algorithm such as Rete on top of a distributed environment might serve as a possible substrate for GSG’s pub/sub facility. Knowledge description and exploitation within a Business Rule Management System (BRMS are somehow conflicting characteristics, since the increase of the representation power of knowledge diminishes the efficiency of the system and increases the difficulty of carrying it out. Many challenges in the BRMSs field are difficult to solve from a computational point of view.The use of variables in a Business Rule Management System knowledge representation allows factorising knowledge, like in classical knowledge based systems. The language of the first-degree predicates facilitates the formulation of complex knowledge in a rigorous way, imposing appropriate reasoning techniques. It is, thus, necessary to define the description method of fuzzy knowledge, to justify the knowledge exploiting efficiency when the compiling technique is used, to present the inference engine and highlight the functional features of the pattern matching and the state space processes. This paper presents the main results of our project for designing a compiler
Gong, Y.; Janssen, M.
Adapting to and complying with frequently changing policy against low costs requires flexible business processes. Yet, existing systems are unrelated, consist of operating silos, involve many human translation tasks and policies are hardcoded in business processes. From a technology perspective,
Deng, Shuiguang; Wang, Dongjing; Li, Ying; Cao, Bin; Yin, Jianwei; Wu, Zhaohui; Zhou, Mengchu
This paper presents a system that utilizes process recommendation technology to help design new business processes from scratch in an efficient and accurate way. The proposed system consists of two phases: 1) offline mining and 2) online recommendation. At the first phase, it mines relations among activity nodes from existing processes in repository, and then stores the extracted relations as patterns in a database. At the second phase, it compares the new process under construction with the premined patterns, and recommends proper activity nodes of the most matching patterns to help build a new process. Specifically, there are three different online recommendation strategies in this system. Experiments on both real and synthetic datasets are conducted to compare the proposed approaches with the other state-of-the-art ones, and the results show that the proposed approaches outperform them in terms of accuracy and efficiency.
Oskam, Inge; de Man, Ard-Pieter; Bossink, Bart
Stakeholders and in particular customers are an important source for business model innovation. Especially for sustainable business models, stakeholder integration may radically change the business logic and help to revise the business model. In this process cognition plays a central role,
Rafael Araujo Kluska
Full Text Available The organizational processes, also known as business processes, have became a fundamental structure for the management of the modern organizations. Knowing the work flow of the organization is a necessary condition for the development of continuous improvement processes. The benefits and advantages provided by the use of an approach based on BPM (Business Processes Management are evident. The benefits include improvements in efficiency, quality and flexibility, besides other aspects generating sustainable competitive advantages. There is a wide range of studies on BPM, which display several definitions and elements characterizing the various applications. This work aims to propose a conceptual framework for interconnection between BPM elements, thus providing a better understanding of organizational processes and performance in organizational management environment. As a result, a group of BPM elements is identified and classified in: methodologies, techniques and tools which are a part of or can be efficiently connected to BPM conceptual structure. A framework for conceptual interconnection between those elements is also provided. The results of BPM application are not limited to the search for operational efficiency, but might also be considered as an element to support the organizational management.
Kalinowski T. Bartosz
Full Text Available The paper aims to present results of the study on business process maturity in relation to organisational performance. A two-phase methodology, based on literature review and survey was used. The literature is a source of knowledge about business process maturity and organisational performance, whereas the research on process maturity vs organisational performance in Polish Enterprises provides findings based on 84 surveyed companies. The main areas of the research covered: identification and analysis of maturity related variables and identification of organisational performance perspectives and its relation to process maturity. The study shows that there is a significant positive relation between process maturity and organisational performance. Although there are research on such relation available, they are scarce and have some significant limitations in terms of research sample or the scope of maturity or organisational performance covered. This publication is part of a project funded by the National Science Centre awarded by decision number DEC-2011/01/D/HS4/04070.
Li, Qing; Wang, Ze-yuan; Cao, Zhi-chao; Du, Rui-yang; Luo, Hao
With the process of globalisation and the development of management models and information technology, enterprise cooperation and collaboration has developed from intra-enterprise integration, outsourcing and inter-enterprise integration, and supply chain management, to virtual enterprises and enterprise networks. Some midfielder enterprises begin to serve for different supply chains. Therefore, they combine related supply chains into a complex enterprise network. The main challenges for enterprise network's integration and collaboration are business process and data fragmentation beyond organisational boundaries. This paper reviews the requirements of enterprise network's integration and collaboration, as well as the development of new information technologies. Based on service-oriented architecture (SOA), collaboration modelling and collaboration agents are introduced to solve problems of collaborative management for service convergence under the condition of process and data fragmentation. A model-driven methodology is developed to design and deploy the integrating framework. An industrial experiment is designed and implemented to illustrate the usage of developed technologies in this paper.
Robinson, J.T.; Otaduy, P.J.
This paper discusses the application of object-oriented programming to dynamic simulation of continuous processes. Processes may be modeled using this technique as a collection of objects which communicate with each other via message passing. Arriving messages invoke methods that describe the state and/or dynamic behavior of the receiving object. The objects fall into four broad categories actual plant components such as pumps, pipes, and tanks, abstract objects such as heat sources and conductors, plant systems such as flow loops, and simulation control and interface objects. This technique differs from traditional approaches to process simulation, in which the process is represented by either a system of differential equations or a block diagram of mathematical operators. The use of objects minimizes the representational gap between the model and actual process. From the users point of view, construction of a simulation model becomes equivalent to drawing a plant schematic. As an example application, a package developed for the simulation of nuclear power plants is described. The package allows users to build simulation models by selecting iconic representations of plant components from a menu and connecting them with a mouse. Objects for generating a mathematical model of the system and for controlling the simulation are automatically generated, freeing the user to concentrate on describing his process. This example illustrates the use of object-oriented programming to create a highly interactive and automated simulation environment. 2 figs
S. Khanagha (Saeed); H.W. Volberda (Henk); I. Oshri (Ilan)
textabstractThis paper presents the findings of a longitudinal study of a large corporation's transition to a new business model in the face of a major transformation in the ICT industry brought about by Cloud computing. We build theory on the process of business model innovation through a
Vukšić Vesna Bosilj
Full Text Available Background: Social business process management is an integration of social software into the business process management (BPM. Its main goal is to overcome the limitations of classical BPM by applying social software principles within the BPM lifecycle. Since BPM is a holistic discipline it is important to also include cultural and social aspects into BPM studies. Objectives: The main aim of this paper is to examine the link between organizational culture, social software usage and BPM maturity in the observed company. Methods/Approach: A case study methodology has been used for this study. An interview has been conducted in combination with a survey approach. Results: Results of the research revealed a high usage of social BPM within the observed company in combination with a high level of BPM maturity and a clan organizational culture. Conclusions: The observed IT company has knowledge intensive processes and uses social BPM to deal with the process change and optimization. The clan culture is, by its characteristics, a favourable organizational culture for social BPM.
Full Text Available Many advanced business applications, collaborations, and virtual organizations are based on distributed business process management. As, in such scenarios, competition, fluctuation and dynamism increase continuously, the distribution and execution of individual process instances should become as flexible as possible in order to allow for an ad-hoc adaptation to changing conditions at runtime. However, most current approaches address process distribution by a fragmentation of processes already at design time. Such a static configuration can be assigned to different process engines near runtime, but can hardly be changed dynamically because distribution logic is weaved into the business process itself.A more dynamic segmentation of such distribution can be achieved by process runtime migration even without modifying the business logic of the original process model. Therefore, this contribution presents a migration data meta-model for enhancing such existing processes with the ability for runtime migration. The approach permits the inclusion of intensions and privacy requirements of both process modelers and initiators and supports execution strategies for sequential and parallel execution of processes. The contribution concludes with presenting a conceptual evaluation in which runtime migration has been applied to XPDL and WS-BPEL process instances and, based on these results, a qualitative comparison of migration and fragmentation.
Venezian Povoa, Lucas; Lopes de Souza, Wanderley; Ferreira Pires, Luis; do Prado, Antonio Francisco
Although Business Process Management has emerged as a means to manage and improve business processes, it may require high costs due to the need for software, hardware and technical support. Cloud Computing can help achieve efficient business processes with lower costs, since it provides a fast and
Kalina, C M; Fitko, J
1. The occupational health nurse is often mandated by management to validate health services offered and programs developed for employees as valuable to the business and company mission. 2. The business plan of the occupational health service is a working document, changing as needs of the client/customer and internal and external business and socio-economic environment evolve. 3. Alignment with and support of the company mission, goals, and objectives is another method of proving good occupational health is good business. 4. Business planning is a basic business tool the wise and prudent occupational health nurse can use in proving good occupational health is vital to the success of a company.
van den Berg, Klaas; Aksit, Mehmet; van den Broek, P.M.
A short introduction to software process modeling is presented, particularly object-oriented modeling. Two major industrial process models are discussed: the OPEN model and the Unified Process model. In more detail, the quality assurance in the Unified Process tool (formally called Objectory) is
Full Text Available The paper describes the implementation evaluation of the business process services (BPS incentive programme undertaken by the Department of Trade and Industry (the dti and the Department of Performance Monitoring and Evaluation (DPME as part of the 2012/2013 National Evaluation Plan. The evaluation started on 31 October 2012 and the final report was approved on 17 May 2013. The evaluation covers the period from the inception of the programme in January 2011 to December 2012. The BPS incentive programme was implemented to stimulate the business process sector which contributes to economic growth largely through employment creation. The main objectives of the programme are to attract investment and create employment opportunities through offshoring activities. Twenty-six indicators across the five Development Assistance Community (DAC evaluation criteria were developed. A multi-method approach was undertaken to collect data for each of the indicators. The key findings relate to the operation of the programme and a number of suggestions were made as to how to strengthen it. Overall 3807 jobs have been created through the BPS programme during the period under review. Estimated total investment provided by firms is approximately R2.7 billion. Amongst others, the study recommended that the design of the programme be reviewed and extended, potentially to a five-year period in order to maintain the competitiveness of South Africa as a business process off shoring destination. It is essential to address the skills shortage to ensure the growth and sustainability of the South African BPS industry and finally the uptake of the incentive programme.
Rytter, Niels; Knudby, Torben; Tan, Kim Hua
Adopting Business Process Excellence (BPEX) practices successfully might appear straight forward, but studies report that few firms achieve the desired objectives. They produce islands of improvements, but fail to sustain the more long term effort and reap the full benefits of their investments....... To address the gap, this paper presents a new, integrative BPEX audit method which organizations can use to benchmark their ongoing implementation efforts and results, evaluate progress, and identify specific actions to be done with the aim of developing not only a short term impact, but also long term...
Full Text Available In the new Internet economy, risk management plays a critical role to protect the organization and its ability to perform their business mission, not just its IT assets. Risk management is the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. The risk management is an important component of an IT security program. Information and communications technology management and IT security are responsible for ensuring that technology risks are managed appropriately. These risks originate from the deployment and use of IT assets in various ways, such as configuring systems incorrectly or gaining access to restricted soft ware.
We introduce process-oriented programming as a natural extension of object-oriented programming for parallel computing. It is based on the observation that every class of an object-oriented language can be instantiated as a process, accessible via a remote pointer. The introduction of process pointers requires no syntax extension, identifies processes with programming objects, and enables processes to exchange information simply by executing remote methods. Process-oriented programming is a h...
The food and drink processing industry is the fourth highest industrial energy user in the UK. In 2000, it consumed nearly 70TWh (enough energy to power one million homes for nearly 15 years) and emitted around 13 million tonnes of carbon dioxide into the atmosphere. Energy consumption in the sector could be considerably reduced by implementing simple and effective energy saving measures, reducing carbon emissions and cutting the costs for businesses. This publication is aimed at managers in the industry working in all sub-sectors. Focusing on the low and no-cost measures and actions which will have the quickest payback, this overview demonstrates the best energy saving opportunities in the sector. The industry is very diverse with many sub-sectors. Each sub-sector employs a range of industrial processes. This guide concentrates on technologies and management techniques that offer the greatest potential for energy saving and that are common to the widest range of sub-sectors. These are: Refrigeration; Process measurement and control; Compressed air; Motors and drives; Boilers and heat distribution; Cooking; Distillation, drying and evaporation; Energy management. The relative importance of each area will also depend on the sub-sector. For example, refrigeration cost will make up a large proportion of energy bills in the frozen and chilled foods sub-sector. Equally, for a business that produces confectionery, boilers and heat distribution systems will make the largest contribution. (GB)
Carroll, Noel; Richardson, Ita; Whelan, Eoin
peer-reviewed The unprecedented growth in service-based business processes over a short period of time has underscored the need for understanding the mechanisms and theorising the business models and business process management adopted across many organisations today. This is more evident within the Irish health sector. This research summarises a survey of the literature and argues that the inability of current Business Process Management (BPM) techniques to visualise and monitor web-enabl...
Rosing, Mark von; Scheer, August-Wilhelm
The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive...
Pirnay, Jean-Paul; Vanderkelen, Alain; De Vos, Daniel; Draye, Jean-Pierre; Rose, Thomas; Ceulemans, Carl; Ectors, Nadine; Huys, Isabelle; Jennes, Serge; Verbeken, Gilbert
The transplantation of conventional human cell and tissue grafts, such as heart valve replacements and skin for severely burnt patients, has saved many lives over the last decades. The late eighties saw the emergence of tissue engineering with the focus on the development of biological substitutes that restore or improve tissue function. In the nineties, at the height of the tissue engineering hype, industry incited policymakers to create a European regulatory environment, which would facilitate the emergence of a strong single market for tissue engineered products and their starting materials (human cells and tissues). In this paper we analyze the elaboration process of this new European Union (EU) human cell and tissue product regulatory regime-i.e. the EU Cell and Tissue Directives (EUCTDs) and the Advanced Therapy Medicinal Product (ATMP) Regulation and evaluate its impact on Member States' health care systems. We demonstrate that the successful lobbying on key areas of regulatory and policy processes by industry, in congruence with Europe's risk aversion and urge to promote growth and jobs, led to excessively business oriented legislation. Expensive industry oriented requirements were introduced and contentious social and ethical issues were excluded. We found indications that this new EU safety and health legislation will adversely impact Member States' health care systems; since 30 December 2012 (the end of the ATMP transitional period) there is a clear threat to the sustainability of some lifesaving and established ATMPs that were provided by public health institutions and small and medium-sized enterprises under the frame of the EUCTDs. In the light of the current economic crisis it is not clear how social security systems will cope with the inflation of costs associated with this new regulatory regime and how priorities will be set with regard to reimbursement decisions. We argue that the ATMP Regulation should urgently be revised to focus on delivering
Full Text Available This paper present review and analysis of risk factors, which could affect successful implementation of ERP system, for project performed in project oriented organizations. Presented risk breakdown structure and the list of common risk factors, are well-suited for ERP implementation projects. Considered risk categories allow for complex risk analysis. Additionally, mapping of risk importance for particular implementation phases is presented. Making presented model an important input for project risk management process, especially for the beginning phases which require identification of risk factors.
van den Heuvel, G.G.A.; Soeters, J.M.M.L.; Goessling, T.
This study examines the effects of culture, gender, and function on orientation toward corporate social responsibility (CSR) among 416 employees of an international financial service organization. The main objective of the study is to investigate the variation of corporate social responsibility orientation (CSRO) across national cultures. The authors draw on a theory of cultural value orientations to identify three culturally distinct transnational clusters: West Europe, the English speaking ...
Ron S. Kenett
Full Text Available The National Institute of Standards and Technology in the US has estimated that software defects and problems annually cost 59.5 billions the U.S. economy (http://www.abeacha.com/NIST_press_release_bugs_cost.htm. The study is only one of many that demonstrate the need for significant improvements in software development processes and practices. US Federal agencies, that depend on IT to support their missions and spent at least $76 billion on IT in fiscal year 2011, experienced numerous examples of lengthy IT projects that incurred cost overruns and schedule delays while contributing little to mission-related outcomes (www.gao.gov/products/GAO-12-681. To reduce the risk of such problems, the US Office of Management and Budget recommended deploying an agile software delivery, which calls for producing software in small, short increments (GAO, 2012. Consistent with this recommendation, this paper is about the application of Business Process Management to the improvement of software and system development through SCRUM or agile techniques. It focuses on how organizational behavior and process management techniques can be integrated with knowledge management approaches to deploy agile development. The context of this work is a global company developing software solutions for service operators such as cellular phone operators. For a related paper with a comprehensive overview of agile methods in project management see Stare (2013. Through this comprehensive case study we demonstrate how such an integration can be achieved. SCRUM is a paradigm shift in many organizations in that it results in a new balance between focus on results and focus on processes. In order to describe this new paradigm of business processes this work refers to Enterprise Knowledge Development (EKD, a comprehensive approach to map and document organizational patterns. In that context, the paper emphasizes the concept of patterns, reviews the main elements of SCRUM and shows how
Syed Ejaz Ali Shah
Full Text Available Business processes workflow architecture based on agility and flexibility plays an important role in the success of any enterprise. In new era most of the processes are automated and they are supported by IT-Services in the form of Service Oriented Architecture SOA components. Due to mobility and scalability as well as high performance computing and distributed working environment it is crucial to focus on an architecture which is agile optimized cost effective and easy to implement. In this paper we have conducted a research study on layer based BPM SOA and cloud integrated architecture. The main contribution of the research study is to propose an agile cost effective and scalable solution framework based on Architectural Building Blocks ABBs following a SOA-RA layered model to integrate BPM SOA and cloud services.
Full Text Available This paper contains an analysis of innovation processes in enterprises, from the perspective of demand for knowledge, which companies increasingly obtain from business environment. This requires a discernment of valuable partners in the environment, who will provide professional transfer of knowledge to the company. Therefore, knowledge has become a product, and Polish universities and specialized, commercial knowledge providers are competing for the customer on the knowledge market. While knowledge transfer to companies is a secondary activity for Polish universities, specialized, commercial knowledge suppliers are making an effort of acquiring as much orders as possible. Therefore a natural competition between these two types of entities arises. In this paper the Author examines possibilities of supporting innovation-oriented enterprises by Polish universities and commercial providers of knowledge and formulates terms and conditions which will make cooperation between these two groups of entities possible, so as to transform the competition into cooperation, beneficial for both sides, and support innovative processes in enterprises.
Gong, Y.; Overbeek, S.J.; Janssen, M.
Business rules and software agents can be used for creating flexible business processes. The Rule Interchange Format (RIF) is a new W3C recommendation standard for exchanging rules among disparate systems. Yet, the impact that the introduction of RIF has on the design of flexible business processes
Kesting, Tobias; Gerstlberger, Wolfgang; Baaken, Thomas
Increasing competition in the light of globalisation imposes challenges on both academia and businesses. Universities have to compete for additional financial means, while companies, particular in high technology business environments, are facing a stronger pressure to innovate. Universities seek...... current challenges. Transferring the segmentation approach and the customer benefit perspective to university-business collaboration (UBC), this paper develops a multi-step segmentation framework aimed at identifying research customer segments in technical textile industries in Western Europe. This novel...... view helps to promote UBC and benefits both actors and society....
Mantovaneli Pessoa, Rodrigo; van Sinderen, Marten J.; Quartel, Dick; Shishkov, Boris; Cordeiro, J.; Ranchordas, A.
Due to the contemporary trends towards increased focus on core competences and outsourcing of non-core activities, enterprises are forming strategic alliances and building business networks. This often requires cross enterprise interoperability and integration of their information systems, leading
particular requirement. Companies can identify with multiple NAICS codes, and any one business can potentially be considered small in one industry...aside an acquisition to any type of small business in general (i.e., companies that meet the SBA-published industry small business size standard), or...that appropriate [NAICS] code and related small business size standard and include them in solicitations above the micro -purchase threshold. If
Zuliane, Devanir; Oikawa, Marcio K.; Malkowski, Simon; Alcazar, José Perez; Ferreira, João Eduardo
Despite the recent advances in the area of Business Process Management (BPM), today’s business processes have largely been implemented without clearly defined conceptual modeling. This results in growing difficulties for identification, maintenance, and reuse of rules, processes, and control-flow patterns. To mitigate these problems in future implementations, we propose a new approach to business process modeling using conceptual schemas, which represent hierarchies of concepts for rules and processes shared among collaborating information systems. This methodology bridges the gap between conceptual model description and identification of actual control-flow patterns for workflow implementation. We identify modeling guidelines that are characterized by clear phase separation, step-by-step execution, and process building through diagrams and tables. The separation of business process modeling in seven mutually exclusive phases clearly delimits information technology from business expertise. The sequential execution of these phases leads to the step-by-step creation of complex control-flow graphs. The process model is refined through intuitive table and diagram generation in each phase. Not only does the rigorous application of our modeling framework minimize the impact of rule and process changes, but it also facilitates the identification and maintenance of control-flow patterns in BPM-based information system architectures.
Teplov, Vitaly Ivanovich; Tarasova, Elizaveta Evgenievna; Alyabieva, Marianna Vladimirovna; Isaenko, Elena Viktorovna; Pidoimo, Lyudmila Petrovna
The article scrutinizes the peculiarities of the process approach to trade organizations management and provides the authors’ definition of business processes. The article singles out several common essential points, which characterize business processes in trade organizations, substantiates the interconnection between main and auxiliary processes. The article substantiates that in trade organizations there can be singled out four types of the main business processes of the first level “Purch...
Goeke-Morey, Marcie C; Cummings, E Mark
Most faith traditions, in principle, promote family life and positive parent-child relationships. In recent years, research has moved beyond questions of whether religion supports positive parenting towards addressing more nuanced process-oriented questions, including how, why, and when religion is linked with adaptive or maladaptive parenting. Relations between religion and multiple specific parenting behaviors (e.g., involvement, warmth, authoritative parenting, communication) are identified, including contexts for when and why relations between religion and parenting are adaptive or maladaptive. A next step for research is the development and testing of theoretical models to more comprehensively account for process relations between religion and parenting. Copyright © 2017 Elsevier Ltd. All rights reserved.
construction from the 18th century to the present, a specialisation process parallel to the one described for English by Colleman & De Clerck (2011), though not identical to it. The semantics of constructions is described in terms of linguistic content, as distinct from conceptual structure, and the linguistic...... stems from one already existing construction type to another. Thus, structural descriptions allow us to orient and interpret usage processes.......This article presents a model analysis of the interplay between structure and usage in the semantic change of constructions, with a focus on the role of content structure in the sense of paradigmatically organised semantic structure. The case at hand the development of the Danish indirect object...
Thammasitboon, Satid; Darby, John B; Hair, Amy B; Rose, Karen M; Ward, Mark A; Turner, Teri L; Balmer, Dorene F
The Accreditation Council for Graduate Medical Education requires residency programs to provide curricula for residents to engage in scholarly activities but does not specify particular guidelines for instruction. We propose a Resident Scholarship Program that is framed by the self-determination theory (SDT) and emphasize the process of scholarly activity versus a scholarly product. The authors report on their longitudinal Resident Scholarship Program, which aimed to support psychological needs central to SDT: autonomy, competence, and relatedness. By addressing those needs in program aims and program components, the program may foster residents' intrinsic motivation to learn and to engage in scholarly activity. To this end, residents' engagement in scholarly processes, and changes in perceived autonomy, competence, and relatedness were assessed. Residents engaged in a range of scholarly projects and expressed positive regard for the program. Compared to before residency, residents felt more confident in the process of scholarly activity, as determined by changes in increased perceived autonomy, competence, and relatedness. Scholarly products were accomplished in return for a focus on scholarly process. Based on our experience, and in line with the SDT, supporting residents' autonomy, competence, and relatedness through a process-oriented scholarship program may foster the curiosity, inquisitiveness, and internal motivation to learn that drives scholarly activity and ultimately the production of scholarly products.
Full Text Available Over the last two decades Business Process Outsourcing (BPO has evolved as much mature practice. India is looked as preferred destination for pharmaceutical outsourcing over a cost arbitrage. Among the biometrics outsourcing, statistical programming and analysis required very niche skill for service delivery. The demand and supply ratios are imbalance due to high churn out rate and less supply of competent programmer. Industry is moving from task delivery to ownership and accountability. The paradigm shift from an outsourcing to consulting is triggering the need for competent statistical programmer. Programmers should be trained in technical, analytical, problem solving, decision making and soft skill as the expectations from the customer are changing from task delivery to accountability of the project. This paper will highlight the common issue SAS programming service industry is facing and skills the programmers need to develop to cope up with these changes.
Over the last two decades Business Process Outsourcing (BPO) has evolved as much mature practice. India is looked as preferred destination for pharmaceutical outsourcing over a cost arbitrage. Among the biometrics outsourcing, statistical programming and analysis required very niche skill for service delivery. The demand and supply ratios are imbalance due to high churn out rate and less supply of competent programmer. Industry is moving from task delivery to ownership and accountability. The paradigm shift from an outsourcing to consulting is triggering the need for competent statistical programmer. Programmers should be trained in technical, analytical, problem solving, decision making and soft skill as the expectations from the customer are changing from task delivery to accountability of the project. This paper will highlight the common issue SAS programming service industry is facing and skills the programmers need to develop to cope up with these changes.
Олександр Михайлович ТЕЛІЖЕНКО
Full Text Available In the article proposed the approach to the organization of independent work of students in the university. Analyzed constraints introduction of a new system of independent work of students in project-based approach. So, traditional educational technology reveals the student's level of knowledge but not the level of competence. It is crucial to note that independent work at that - minor, auxiliary element. The student can actually qualify for the discipline and without strenuous extracurricular independent work. In turn, new educational technology is based on the opposite postulate - not to make the lecture lesson material that the student previously worked independently and did not confirm the input (previous audits, at least, a minimum level of assimilation, which enables active participation in discussions, competitive in solving problems in conscious laboratory work, etc. Substantiates the use of project-based approach for traditional nobility shortcomings of the educational process. The result of the concept of project oriented training in educational and poly professional project teams should be staffing companies and organizations in the form of project-oriented teams of various specialists capable of solving the entire complex tasks. The paper considered organizational and methodological base implementation approach, the advantages and disadvantages of the new method
Boerigter, S.T.; Fasel, J.H.; Kornreich, D.E.
The Plutonium Facility at Los Alamos National Laboratory supports several defense and nondefense-related missions for the country by performing fabrication, surveillance, and research and development for materials and components that contain plutonium. Most operations occur in rooms with one or more arrays of gloveboxes connected to each other via trolley gloveboxes. Minimizing the effective dose equivalent (EDE) is a growing concern as a result of steadily declining allowable dose limits being imposed and a growing general awareness of safety in the workplace. In general, the authors discriminate three components of a worker's total EDE: the primary EDE, the secondary EDE, and background EDE. A particular background source of interest is the nuclear materials vault. The distinction between sources inside and outside of a particular room is arbitrary with the underlying assumption that building walls and floors provide significant shielding to justify including sources in other rooms in the background category. Los Alamos has developed the Process Modeling System (ProMoS) primarily for performing process analyses of nuclear operations. ProMoS is an object-oriented, discrete-event simulation package that has been used to analyze operations at Los Alamos and proposed facilities such as the new fabrication facilities for the Complex-21 effort. In the past, crude estimates of the process dose (the EDE received when a particular process occurred), room dose (the EDE received when a particular process occurred in a given room), and facility dose (the EDE received when a particular process occurred in the facility) were used to obtain an integrated EDE for a given process. Modifications to the ProMoS package were made to utilize secondary dose information to use dose modeling to enhance the process modeling efforts
Full Text Available Cognition is very important in our daily life. However, amblyopia has abnormal visual cognition. Physiological changes of the brain during processes of cognition could be reflected with ERPs. So the purpose of this study was to investigate the speed and the capacity of resource allocation in visual cognitive processing in orientation discrimination task during monocular and binocular viewing conditions of amblyopia and normal control as well as the corresponding eyes of the two groups with ERPs. We also sought to investigate whether the speed and the capacity of resource allocation in visual cognitive processing vary with target stimuli at different spatial frequencies (3, 6 and 9 cpd in amblyopia and normal control as well as between the corresponding eyes of the two groups. Fifteen mild to moderate anisometropic amblyopes and ten normal controls were recruited. Three-stimulus oddball paradigms of three different spatial frequency orientation discrimination tasks were used in monocular and binocular conditions in amblyopes and normal controls to elicit event-related potentials (ERPs. Accuracy (ACC, reaction time (RT, the latency of novelty P300 and P3b, and the amplitude of novelty P300 and P3b were measured. Results showed that RT was longer in the amblyopic eye than in both eyes of amblyopia and non-dominant eye in control. Novelty P300 amplitude was largest in the amblyopic eye, followed by the fellow eye, and smallest in both eyes of amblyopia. Novelty P300 amplitude was larger in the amblyopic eye than non-dominant eye and was larger in fellow eye than dominant eye. P3b latency was longer in the amblyopic eye than in the fellow eye, both eyes of amblyopia and non-dominant eye of control. P3b latency was not associated with RT in amblyopia. Neural responses of the amblyopic eye are abnormal at the middle and late stages of cognitive processing, indicating that the amblyopic eye needs to spend more time or integrate more resources to process
Wang, Jianglan; Zhao, Jiao; Wang, Shoujing; Gong, Rui; Zheng, Zhong; Liu, Longqian
Cognition is very important in our daily life. However, amblyopia has abnormal visual cognition. Physiological changes of the brain during processes of cognition could be reflected with ERPs. So the purpose of this study was to investigate the speed and the capacity of resource allocation in visual cognitive processing in orientation discrimination task during monocular and binocular viewing conditions of amblyopia and normal control as well as the corresponding eyes of the two groups with ERPs. We also sought to investigate whether the speed and the capacity of resource allocation in visual cognitive processing vary with target stimuli at different spatial frequencies (3, 6 and 9 cpd) in amblyopia and normal control as well as between the corresponding eyes of the two groups. Fifteen mild to moderate anisometropic amblyopes and ten normal controls were recruited. Three-stimulus oddball paradigms of three different spatial frequency orientation discrimination tasks were used in monocular and binocular conditions in amblyopes and normal controls to elicit event-related potentials (ERPs). Accuracy (ACC), reaction time (RT), the latency of novelty P300 and P3b, and the amplitude of novelty P300 and P3b were measured. Results showed that RT was longer in the amblyopic eye than in both eyes of amblyopia and non-dominant eye in control. Novelty P300 amplitude was largest in the amblyopic eye, followed by the fellow eye, and smallest in both eyes of amblyopia. Novelty P300 amplitude was larger in the amblyopic eye than non-dominant eye and was larger in fellow eye than dominant eye. P3b latency was longer in the amblyopic eye than in the fellow eye, both eyes of amblyopia and non-dominant eye of control. P3b latency was not associated with RT in amblyopia. Neural responses of the amblyopic eye are abnormal at the middle and late stages of cognitive processing, indicating that the amblyopic eye needs to spend more time or integrate more resources to process the same visual
... active in the global economy. The facilitation of business travel is a priority of Secretary's and very... Request; Questionnaire on Business-Related Visa Processes AGENCY: International Trade Administration... products, services, capital, and people create a positive business environment for their domestic firms...
Popa, V.; Popa, L.
The overall aim of this paper is to develop a new conceptual framework for business process modeling and analysis using circular economy innovative theory as a source for business knowledge management. The last part of the paper presents an author’s proposed basic structure for a new business models applying circular economy innovation theories. For people working on new innovative business models in the field of the circular economy this paper provides new ideas for clustering their concepts.
Full Text Available Marketing and management researchers pointed out, beginning whit ’90s, the benefits of implementation of a new business philosophy – market orientation. Even if, the concept has an interdisciplinary approach, all academics and managers started from the same point – market orientation is a business philosophy, which connects all the functional areas of the organization to environment in which operates and ensures long-term profitability. Even if, the market orientation concept was the topic for many researches, in economic literature any framework model of implementation was not developed. In the article we present a framework model, which will emphasise the steps, and changes that an organization has to do to become market orientated, beginning from the particular case of automobile industry.
Moon, Seokjae; Jung, Gyedong; Choi, Youngkeun
This paper proposed XMDR-DAI design for interoperable legacy systems. The XMDR-DAI design makes efficient business process for cooperation between companies. In this case, the business process contains a variety of queries where query-based data processing is not seamless due to heterogeneity issues. Therefore, the proposed XMDR-DAI design ensures efficient data interoperability among legacy systems. Because generation of queries in the business process are based on XMDR, and heterogeneity happening at the time of running queries are solved with GQBP and LQBP. Also, XMDR-DAI based interoperability is efficient because it builds XMDR and thereby provides global schema, enabling business process regardless of local schema.
Childcare policies introduced in England in the last 10 years have created economic tensions within the sector. Having set the scene, this article presents an exploration of the different ways in which childcare providers approach operating their childcare businesses. Drawing on a case study of one Local Authority in England, the article presents…
Axenath, Björn; Kindler, Ekkart; Rubin, Vladimir
modelling formalisms of business processes and it is designed in such a way that any formalism for modelling some aspect of a business process can be plugged into AMFIBIA. Therefore, AMFIBIA is formalism-independent. Secondly, it is not biased toward any aspect of business processes; the different aspects...... implemented a prototype of a formalism-independent workflow engine based on AMFIBIA. This workflow engine, also called AMFIBIA, is open for new aspects of business processes and new formalisms can be easily integrated. In this paper, we present the concepts of AMFIBIA and discuss the principles and concepts......AMFIBIA is a meta-model that formalises the essential aspects and concepts of business processes. Though AMFIBIA is not the first approach to formalising the aspects and concepts of business processes, it is more ambitious in the following respects: Firstly, it is independent from particular...
Rose, B. E. J.
Global climate is a complex emergent property of the rich interactions between simpler components of the climate system. We build scientific understanding of this system by breaking it down into component process models (e.g. radiation, large-scale dynamics, boundary layer turbulence), understanding each components, and putting them back together. Hands-on experience and freedom to tinker with climate models (whether simple or complex) is invaluable for building physical understanding. CLIMLAB is an open-ended software engine for interactive, process-oriented climate modeling. With CLIMLAB you can interactively mix and match model components, or combine simpler process models together into a more comprehensive model. It was created primarily to support classroom activities, using hands-on modeling to teach fundamentals of climate science at both undergraduate and graduate levels. CLIMLAB is written in Python and ties in with the rich ecosystem of open-source scientific Python tools for numerics and graphics. The Jupyter Notebook format provides an elegant medium for distributing interactive example code. I will give an overview of the current capabilities of CLIMLAB, the curriculum we have developed thus far, and plans for the future. Using CLIMLAB requires some basic Python coding skills. We consider this an educational asset, as we are targeting upper-level undergraduates and Python is an increasingly important language in STEM fields.
Anéa Burke-le Roux
Full Text Available Orientation: Currently, little is known about entrepreneurial learning under turnaround and rescue conditions. A better understanding of the content dimensions as well as the factors that drive or restrain entrepreneurial learning during business rescue (BR is relevant for theory and industry development.Research purpose: BR is a fairly new regime in South Africa that extends beyond turnaround practices. It is acknowledged that business failure can fuel cognitive processes and subsequently entrepreneurial learning but to what extent in the context of formal BR proceedings requires exploration. Practice suggests that the role of the business rescue practitioner (BRP as ‘disproportionate influencer’ can affect the learning of filing entrepreneurs.Motivation for the study: In the absence of guidelines, this study set out to explore and make sense of the specific content dimensions that entrepreneurs learn during such proceedings to assist role players.Research design, approach and method: The research question for this exploratory investigation obtained first-hand accounts from subjects that have been directly involved in BR proceedings. Semi-structured interviews were conducted. ‘Investigator triangulation’ was also used to extract as much richness and data as possible applying interpretative phenomenological analysis.Findings: We extracted three key content dimensions which entrepreneurs learned during BR: rescue process, business related and personal learnings. Entrepreneurs with ‘positive’ experiences of BR learned more than those with negative experiences. The key driving and restraining factors to entrepreneurial learning were both associated with the behaviour of the BRP.Practical/managerial implications: BR has introduced another dimension to learning from business failure. Understanding the content dimensions learned by entrepreneurs during BR broadens insights of the Regulator, BRPs and educators about the potential long
Full Text Available The Business Oriented Technological System Analysis (BOTSA program is a new teaching and learning concept developed by Eindhoven University of Technology (the Netherlands with participation from innovative companies in renewable energy. It is designed to stimulate sustainable entrepreneurship among engineering students in this field. The program combines the placement of students in companies to study and contribute to the development and incubation of sustainable energy innovations, with a curriculum at the university designed to support these internships from a scientific perspective. The teaching method assists students in developing a broad system view that enables them to analyze the potential of, and bottlenecks to promising innovations from a realistic business perspective. This empowers students to identify those techno-economic aspects that are critical to innovation success, and advise the entrepreneurs about these aspects. Experience indicates that teachers, students, and entrepreneurs find BOTSA a valuable way of coaching, learning and working. Theoretical support for this method is found in system analysis originating in evolutionary innovation theory in combination with concepts of entrepreneurship, business model generation and sustainable/green innovation.
Yatsenko Roman M.
Full Text Available The article presents an analysis of a complex of business process management models that are designed to improve the performance of service-providing IT companies. This class of enterprises was selected because of their significant contribution to the Ukrainian economy: third place in the structure of exports, significant budget revenues, high development dynamics, and prospects in the global marketplace. The selected complex of models is designed as a sequence of stages that must be accomplished in order to optimize business processes. The first stage is an analysis of the nature of the process approach, approaches to strategic management, and the characteristics of service-providing IT companies. The second stage is to build the formal and hierarchical models to define the characteristics of the business processes and their structure, respectively. The third stage is to evaluate individual business processes (information model and the entire business process system (multi-level assessment of business processes. The fourth stage is to optimize the business processes at each level: strategic, tactical and operational. The fifth stage is to restructure the business processes after optimization. The sixth (final stage is to analyze the efficiency of the restructured system of business processes.
Serral Asensio, Estefanía; De Smedt, Johannes; Vanthienen, Jan
Colored Petri Nets (CPN) are a widely used graphical modeling language to manage business processes. Business processes often appear in dynamic environments; therefore, context adaptation has recently emerged as a new challenge to explicitly addressfitness between business process modeling and its execution environment. Although CPN can introduce data by dedefining internal data records, this is not enough to capture the complexity and dynamics of the execution context data. This paper ext...
Full Text Available As data centric approach, Business Intelligence (BI deals with the storage, integration, processing, exploration and analysis of information gathered from multiple sources in various formats and volumes. BI systems are generally synonymous to costly, complex platforms that require vast organizational resources. But there is also an-other face of BI, that of a pool of data sources, applications, services developed at different times using different technologies. This is “democratic” BI or, in some cases, “fragmented”, “patched” (or “chaotic” BI. Fragmentation creates not only integration problems, but also supports BI agility as new modules can be quickly developed. Among various languages and tools that cover large extents of BI activities, SQL and R are instrumental for both BI platform developers and BI users. SQL and R address both monolithic and democratic BI. This paper compares essential data processing features of two languages, identifying similarities and differences among them and also their strengths and limits.
Lueg, Rainer; Malinauskaite, L.; Marinova, I.
Challenging times, such as the recent financial crisis, appear to cause organizations to change their business reporting. Yet, there is not much evidence how changes in business reporting were enacted by banks and there is only little discussion about to what extent this can be seen and assessed...... as crisis communication. Using a comparative case study of two U.S. banks, we investigate how their way to report financial performance changed during the ‘troubled times.’ The investigation uses annual reports that cover years before and during the financial crisis. Our findings suggest that the two banks...... have substantially changed their business reporting due to new regulations, the unfavorable economic situation, as well as strategic challenges like a loss in customer satisfaction. We thus conclude that business reporting can be seen—at least temporarily—as a tool for crisis communication. We document...
The oblique effect-poorer performance when contours are in oblique meridians-is here extended from the discrimination of line-orientation to the tilt illusion and to the detection and contextual induction of curvature. The distinction is made between a contour's susceptibility to contextual perturbation and its capacity to induce such perturbation, for which the oblique effect is only about one half. That the cardinal/oblique superiority is retained for the orientation of illusory borders and for the implicit orientation of shapes lacking explicit rectilinear delineation has implications for its neural substrate. To the extent that a geometrical-visual illusion, such as Poggendorff's or Hering's, depends on interaction in the domain of contour orientation, it manifests a corresponding orientational anisotropy. On the other hand, visual functions that govern whether and how well a boundary is visible are invariant with orientation.
Klapper, Leora; Delgado, Juan Manuel Quesada
New data from the 2008 World Bank Group Entrepreneurship Survey indicates a very strong and statistically significant relationship between entrepreneurship and a better business environment. Data for 100 countries on the number of total and newly registered corporations over an eight-year period (2000-2007) were collected directly from registrars of companies around the world. Data were also collected on the functioning and structure of business registries. Empirical evidence suggests that gr...
Penrod, Catherine B.; Tucker, Mary; Hartman, Katherine B.
Employers, higher education faculty, and accrediting bodies value communication as an important entry-level job skill. Unfortunately, research indicates that college graduates have inadequate communication skills and, in particular, lack strong business writing acumen. The ways business communication is taught, integrated, and assessed varies by…
Rajeshuni, Sarala; Yagubian, Aram; Kunamaneni, Krishna
Oracle Workflow with the Business Event System offers a complete process management solution for enterprises to manage business processes cost-effectively. Using Workflow event messaging, event subscriptions, AQ Servlet and advanced queuing technologies, this presentation will demonstrate the step-by-step design and implementation of system solutions in order to integrate two dissimilar systems and establish communication remotely. As a case study, the presentation walks you through the process of propagating organization name changes in other applications that originated from the HRMS module without changing applications code. The solution can be applied to your particular business cases for streamlining or modifying business processes across Oracle and non-Oracle applications.
Minderhout, Vicky; Loertscher, Jennifer
Biochemistry courses at Seattle University have been taught exclusively using process oriented guided inquiry learning (POGIL) without any traditional lecture component since 1997. In these courses, students participate in a structured learning environment, which includes a preparatory assignment, an in-class activity, and a follow-up skill exercise. Instructor-designed learning activities provide the content of the course while the cooperative learning structure provides the content-free procedures that promote development of critical process skills needed for learning. This format enables students to initially explore a topic independently, work together in groups to construct and refine knowledge, and eventually develop deep understanding of the essential concepts. These stages of exploration and concept development form the foundation for application to high level biochemical problems. At the end of this course, most students report feeling confident in their knowledge of biochemistry and report substantial gains in independence, critical thinking, and respect for others. Copyright © 2007 International Union of Biochemistry and Molecular Biology, Inc.
Full Text Available In the actual situation of higher education market, characterized by intense competition and government underfunding, the university must find that approach by which to be competitive and sustainable. It is imperative for the university to identify that business model which can facilitate the implementation of an appropriate strategy by which it can be assured the value for both external customers (students, employers, society and its own employees.The university should identify successful business models that allow it to constantly adapt to an increasingly dynamic. It is necessary to rigorously base the allocation of available resources and to properly capitalize especially the scientific research results to ensure competitiveness, in other words, to become more entrepreneurial.
Koris, Riina; Örtenblad, Anders; Kerem, Katri; Ojala, Triinu
Existing literature is polarized and primarily conceptual on the topic of student-customer orientation. Research into this phenomenon has failed to realize that higher education as such consists of several different educational experiences and has therefore addressed and studied the issue at too general a level, i.e. at the level of the higher…
van den Heuvel, G.G.A.; Soeters, J.M.M.L.; Goessling, T.
This study examines the effects of culture, gender, and function on orientation toward corporate social responsibility (CSR) among 416 employees of an international financial service organization. The main objective of the study is to investigate the variation of corporate social responsibility
Jensen, Meiko; Gruschka, Nils
For service-oriented business processes, an important security requirement is confidentiality of transmitted data. Here, existing Web Services security standards provide suitable solutions for single invocations, but fail to cover service composition scenarios properly, especially for securing bu...
Mladen Varga; Miljenko Vuković
Trends in data processing for decision support show that business users need business analytics, i.e. analytical applications which incorporate a variety of business oriented data analysis techniques and task-specific knowledge. The paper discusses the feasibility of investment in two models of implementing business analytics: custom development and packed analytical applications. The consequences of both models are shown on two models of business analytics implementation in Croatia.
Full Text Available Trends in data processing for decision support show that business users need business analytics, i.e. analytical applications which incorporate a variety of business oriented data analysis techniques and task-specific knowledge. The paper discusses the feasibility of investment in two models of implementing business analytics: custom development and packed analytical applications. The consequences of both models are shown on two models of business analytics implementation in Croatia.
Orriens, Bart; Heuvel, Willem-Jan V./D.; Papazoglou, Mike
SOA-enabled business processes stretch across many cooperating and coordinated systems, possibly crossing organizational boundaries, and technologies like XML and Web services are used for making system-to-system interactions commonplace. Business processes form the foundation for all organizations, and as such, are impacted by industry regulations. This requires organizations to review their business processes and ensure that they meet the compliance standards set forth in legislation. In this paper we sketch a SOA-based service risk management and auditing methodology including a compliance enforcement and verification system that assures verifiable business process compliance. This is done on the basis of a knowledge-based system that allows integration of internal control systems into business processes conform pre-defined compliance rules, monitor both the normal process behavior and those of the control systems during process execution, and log these behaviors to facilitate retrospective auditing.
Cavalcante, Sergio Andre
This thesis is an exploratory study on business model dynamics, i.e. how a firm’s business model changes over time, at both the abstract and performative levels. A central idea of the study is that it is important to abstract the effect of change initiatives on a company in order to better...... understand how these changes might affect the company’s business model in practice. The thesis consists of a collection of five papers written during the period 2008-2011, and represents the conjoint result of both theoretical and empirical research (case studies). The thesis is organized in three parts...
Sandra Lais Pedroso
Full Text Available Software developing companies work in a competitive market and are often challenged to make business decisions with impact on competitiveness. Models accessing maturity for software development processes quality, such as CMMI and MPS-BR, comprise process measurements systems (PMS. However, these models are not necessarily suitable to support business decisions, neither to achieve strategic goals. The objective of this work is to analyze how the PMS of software development projects could support business strategies for software developing companies. Results taken from this work show that PMS results from maturity models for software processes can be suited to help evaluating operating capabilities and supporting strategic business decisions.
Iliadi, Vasiliki; Ηλιάδη, Βασιλική
In the context of the present thesis, we will be studying core principles of Business Process Management, and how we can take advantage of them in combination with Project Management Methodologies and modeling tools in the context of Software as a Service businesses and their development. Initially we provide the reader with an introduction to Business Process Management, how it can be used, and how the life cycle is structured. We further define the first three phases of the life cycle to...
Monk, Ellen Fischer
This thesis was submitted for the degree of Doctor of Philosophy and was awarded by Brunel University Enterprise Resource Planning Systems (ERP) are very large and complex software packages that run every aspect of an organization. Increasingly, ERP systems are used in higher education to teach business processes, essential knowledge for students competing in today’s business environment. Past research attempting to measure learning business processes with ERP has been inconclusive and lac...
Lueg, Rainer; Malinauskaite, L.; Marinova, I.
as crisis communication. Using a comparative case study of two U.S. banks, we investigate how their way to report financial performance changed during the ‘troubled times.’ The investigation uses annual reports that cover years before and during the financial crisis. Our findings suggest that the two banks...... have substantially changed their business reporting due to new regulations, the unfavorable economic situation, as well as strategic challenges like a loss in customer satisfaction. We thus conclude that business reporting can be seen—at least temporarily—as a tool for crisis communication. We document...... our findings along the four perspectives the banks use for their business reporting and that reflect the banks’ main stakeholders: shareholders, customers, employees, and the community....
Journal of Business and Administrative Studies. Journal Home · ABOUT · Advanced Search · Current Issue · Archives · Journal Home > Vol 3, No 2 (2011) >. Log in or Register to get access to full text downloads.
Full Text Available Insufficient ethical component of doing business is one of the problems which transitional countries are being faced with. This is not only a characteristic feature of these countries, but taking our country into consideration, this is liable to be described as an ethical crisis. Numerous examples can confirm this statement and these can be encountered in many domestic companies, institutions and individuals, and also many warnings from abroad. At the level of the state, i.e. the global society, a way of doing business gets appropriate characteristics, and also recommendations whether business in international relations in this environment should be done or not. An analysis of some of the key parameters of ethical crisis in business leads to the fact that they are the result of inherited and present social conditions and relations.
Yuhai Zhao; Ying Yin
It is clear that transactional behavior consistency is a prerequisite and basis for construction of a reliable services-based business application. However, in previous works, maintaining transactional consistency during exception handling was ignored. Maintaining transactional consistency requires functionality for rolling back some operations and revoking uploaded data. Replacing only the failed service will eventually lead to overall business application failure. In this study, we take ful...
Duipmans, Evert Ferdinand; Ferreira Pires, Luis; Bonino da Silva Santos, L.O.
Business Process Management (BPM) has gained a lot of popularity in the last two decades, since it allows organizations to manage and optimize their business processes. However, purchasing a BPM system can be an expensive investment for a company, since not only the software itself needs to be
Aysolmaz, Banu; Leopold, Henrik; Reijers, Hajo A.; Demirörs, Onur
Context: The analysis of requirements for business-related software systems is often supported by using business process models. However, the final requirements are typically still specified in natural language. This means that the knowledge captured in process models must be consistently
Klapper, Leora; Lewin, Anat; Delgado, Juan Manuel Quesada
New data from the 2008 World Bank Group Entrepreneurship Survey indicates a very strong and statistically significant relationship between entrepreneurship and a better business environment. Data for 100 countries on the number of total and newly registered corporations over an eight-year period (2000-2007) were collected directly from registrars of companies around the world. Data were al...
Centred on the performance of the company, this book is a practical guide that organises Business Process Management (BPM) around these major subjects, such as process management, process governance, or the setting up a successful process approach in the company. Each of these subjects is introduced didactically, alternating examples and in-depth information. Relying on implementation recommendations, practical sheets, and illustrations, managing performance through processes can be used, first, to increase the chances that the objectives will be reached and to improve company performance (industrial organisation, service organisation, private or public sector) and to offer methods, rules, models, and practical supports that can easily be reused. The result of a combination of several experiences in the field and of rewarding encounters with managers, experts, and high-level executives, this book durably places the processes in their managerial dimension. It also presents an opening to a systematic approach t...
Cahyono, H.; Wessiani, N. A.
Government of Indonesia has been launched the bureaucratic reform program since 2010. One of the action is conducted restructuring organization in all city governments. Department of Food Security and Agriculture in Government of Surabaya City is the result of merger from two Department, namely Bureau of Food Security and Department of Agriculture. This merger makes Department of Food Security and Agriculture to redefine their business process. The new business process is needed to be defined in order to align the new structure with the long term strategic planning of Surabaya City Government. This research aims to redefine the business process of Department of Food Security and Agriculture in Government of Surabaya City. The CIMOSA model is adopted for identifying the activities in the business process. The new business process is important for the department to allocate their resource, mainly the human resource and as the main input for the department to build their standard operating procedure.
Silvanto, Sari; Ryan, Jason; Gupta, Vipin
Purpose: This paper aims to develop a clearer understanding of the role of business education and business schools in fostering global mobility. As business schools seek to educate managers who can work globally and adjust to new business and cultural environments, it is important to assess which specific dimensions of business education, such as…
Full Text Available We examined how two distinct stimulus features, orientation and colour, interact as contributions to global stimulus dissimilarity. Five subjects rated dissimilarity between pairs of bars (N = 30 varying in colour (four cardinal hues, plus white and orientation (six angles at 30° intervals. An exploratory analysis with individual-differences multidimensional scaling resulted in a 5D solution, with two dimensions required to accommodate the circular sequence of the angular attribute, and red-green, blue-yellow and achromatic axes for the colour attribute. Weights of the orientation subspace relative to the colour subspace varied among the subjects, from a 0.32:0.61 ratio to 0.53:0.44, emphasis shifting between colour and orientation. In addition to Euclidean metric, we modelled the interaction of colour and orientation using Minkowski power metrics across a range of Minkowski exponents p, including the city-block (p = 1, Euclidean (p = 2 and Dominance metric (p à ¥ as special cases. For averaged data, p ~ 1.3 provided the best fit, i.e. intermediate between separable and integral features. For individual subjects, however, the metric exponent varied significantly from p = 0.7 to p = 3.1, indicating a subject-specific rule for combining colour and orientation, as in Tversky and Gati’s variable-weights model. No relationship was apparent between dimensional weights and individual p exponents. Factors affecting dimensional integrality are discussed, including possible underlying neural mechanisms where the interaction of the low-level vision attributes orientation and colour might shift between uncorrelated (p =1 or correlated (p ³ 2 forms.
Hueppi, Fabian; Wrage, Lutz; Lewis, Grace A
.... Composition languages are one type of BPM technology. Through the use of composition languages, business processes that are implemented through software and available as web services can be combined into new processes...
Galicic, Vlado; Pilepic, Ljubica
The development of logistics information systems that support decision-making, together with the use of business intelligence, provides assistance and support to logistics managers in the decision process, thereby impacting on the quality of business and productivity. Being better informed and having greater intelligence for decision-making can help to create new value and gain competitive advantage. Logistics business systems in a tourism destination appreciate the importance of information ...
The subject of this thesis is management games in learning process of business skills, Case: Global Management Challenge Finland. The thesis seeks to find out how different management games are used worldwide in learning business skills, it introduces the biggest strategic and management game: Global Management Challenge, studies the case of this game in Finland, discusses how management games could help students learn different business skills and proposes future training programs for thi...
Kataev, M. Yu; Bulysheva, L. A.; Xu, Li D.; Loseva, N. V.
Introduction - Business processes are gradually becoming a tool that allows you at a new level to put employees or to make more efficient document management system. In these directions the main work, and presents the largest possible number of publications. However, business processes are still poorly implemented in public institutions, where it is very difficult to formalize the main existing processes. Us attempts to build a system of business processes for such state agencies as the Russian social insurance Fund (SIF), where virtually all of the processes, when different inputs have the same output: public service. The parameters of the state services (as a rule, time limits) are set by state laws and regulations. The article provides a brief overview of the FSS, the formulation of requirements to business processes, the justification of the choice of software for modeling business processes and create models of work in the system Runa WFE and optimization models one of the main business processes of the FSS. The result of the work of Runa WFE is an optimized model of the business process of FSS.
Shweta Dwivedi; Santosh Kumar
Due to the many limitation and poor data handling in the existing relational database, the software professional and researchers moves towards the object-oriented database which has much better capability to handling the real and complex real world data i.e. clear and crisp data and also have the capability to perform some huge and complex queries in an effective manner. On the other hand, a new approach in database is introduced named as Fuzzy Object-Oriented Database (FOOD); it has all the ...
El Gammal, A.F.S.A.
Everything in our lives is governed by a set of laws. Law is a system of rules and guidelines which are enforced through social institutions to govern behavior, wherever possible. Law shapes business, economics, politics and society in every aspect. It plays the role of the arbitrator between people
Full Text Available When it comes to performance improvement process, literature abounds with lean, agile and lean-agile. Over the years, the implementation of the improvement processes of lean and agile had met with resounding success in the manufacturing, production, and construction industry. For this reason, there is an interest to develop a performance process for business process service industry incorporating the key aspect of lean and agile theory extracted from the extant literature. The researcher reviewed a total of 750 scholarly articles, grouped them according to the relationship to central theme - lean or agile, and thereafter uses factor analysis under principal component method to explain the relationship of the items. The result of this study showed that firms focusing on cost will minimize the investment of resources in business operations this, in turn, will lead to difficulties in responding to changing customer's requirements in terms of volume, delivery, and new product. The implication is that on the long run cost focus strategy negatively influence flexibility.
Full Text Available Raising the service level and developing new logistic services require better understanding of logistic processes and possibilities of optimization. Different methodologies have been used for that purpose, while the application of Business Process Management (BPM methodology is outlined in this paper. Identifying parts of logistic processes that could be optimized is facilitated by applying BPM methodology. It also enables more accurate quantification of impacts of the changes introduced in a particular process or activity on the processes as a whole and to other interacting processes. The application of BPM methodology is demonstrated in the case study, where a solution for logistic processes optimization is suggested and the prospective outcomes are simulated. The results of the logistic process comparative analysis have indicated a synergic effect of different improvements in sub-process on the effectiveness of the process as a whole, both on the operative and managerial level. The respective changes in workload distribution among interacting logistic processes have been quantified according to the same methodology.
Full Text Available A business plan is a very important written document about the current state and future intentions of the company and it meets the information and other needs of a wide range of users, regardless of the size of the company and its organizational structure, or belonging to particular economic activity; regardless of the stage of the life cycle in which the company is located and the like . A business plan is written by the existing, established companies for different needs as well as by startup companies that are eager to show the profitability of the business venture and the success of business ideas realization. The business plan often stands out as a means to establish initial communication between entrepreneurs and financing sources, as well as for their initial meeting. The research problem relates to highlighting the business plan as a very powerful means in the hands of entrepreneurs in applying for obtaining the necessary financial resources. The subject of the research includes the analysis of the differences between the many users of a business plan with an emphasis on commercial banks, investment funds and private investors, as financiers of the business venture and the most important users. The aim of the research relates to highlighting the needs of investors and appreciation of their perspectives in the process of developing a business plan, because without a quality business plan investor is at risk of unsafe moving through a very uncertain and changing environment.
Nguyen, Huong; Abbott, Marilyn L.
When teaching listening, second language instructors tend to rely on product-oriented approaches that test learners' abilities to identify words and answer comprehension questions, but this does little to help learners improve upon their listening skills (e.g., Vandergrift & Goh, 2012). To address this issue, alternative approaches that guide…
Santoro, Mattia; Bigagli, Lorenzo; Roncella, Roberto; Mazzetti, Paolo; Nativi, Stefano
Advancing our knowledge of environmental phenomena and their interconnections requires an intensive use of environmental models. Due to the complexity of Earth system, the representation of complex environmental processes often requires the use of more than one model (often from different disciplines). The Group on Earth Observation (GEO) launched the Model Web initiative to increase present accessibility and interoperability of environmental models, allowing their flexible composition into complex Business Processes (BPs). A few, basic principles are at the base of the Model Web concept (Nativi, et al.): (i) Open access, (ii) Minimal entry-barriers, (iii) Service-driven approach, and (iv) Scalability. This work proposes an architectural solution, based on the Brokering approach for multidisciplinary interoperability, aiming to contribute to the Model Web vision. The Brokering approach is currently adopted in the new GEOSS Common Infrastructure (GCI) as was presented at the last GEO Plenary meeting in Istanbul, November 2011. We designed and prototyped a component called BP Broker. The high-level functionalities provided by the BP Broker are: • Discover the needed model implementations in an open, distributed and heterogeneous environment; • Check I/O consistency of BPs and provide suggestions for mismatches resolving: • Publish the EBP as a standard model resource for re-use. • Submit the compiled BP (EBP) to a WF-engine for execution. A BP Broker has the following features: • Support multiple abstract BP specifications; • Support encoding in multiple WF-engine languages. According to the Brokering principles, the designed system is flexible enough to support the use of multiple BP design (visual) tools, heterogeneous Web interfaces for model execution (e.g. OGC WPS, WSDL, etc.), and different Workflow engines. The present implementation makes use of BPMN 2.0 notation for BP design and jBPM workflow engine for eBP execution; however, the strong
Marcela Sefora Sana
Full Text Available A long time economic and social objectives have been seen as competing, but academic researchers underline that this two directions may converge in certain situations. Companies belong to communities where they develop their activities. When the social goals of the communities are related to the main objectives of the company, sustaining a social cause could produce economic benefits, in this case corporate philanthropy and shareholders interest take the same direction. Cause-related marketing is a marketing concept that gained more interest in the last three decades and exemplifies how social and economic objectives are achieved in a strategic manner in promoting campaigns. Researches in business and non-profit organizations reveal that cause-related marketing campaigns sustain the growth of market share and sales, and help at improving brands image. More and more companies and non-profit organizations find cause-related marketing as a strategic tool suitable for building long term relations to the customers, for increasing brand awareness, for gaining a social responsible corporative image, for supporting local community or for producing transformation in sustaining causes at global or international level. The study analyses the definitions of cause-related marketing the presence and evolution of the concept in the academic literature, and marketing terms that are connected more often to this concept. Comparative to non-profit marketing concept, cause-related marketing gained a larger interest in literature. On the other side, corporate philanthropy is still a concept that gains more interest than cause-related marketing in academic literature, being a more commune way used by companies in collaboration to non-profit organizations. Tided to cause-related marketing concept literature review reveals concepts as: consumer behaviour, brand image and corporate social responsibility being more often analysed. The salience of the consumer perspective
Lee, C.K.M.; Zhang, L.; Lee, P.X.; Au, K.O.
Enterprises nowadays strive to keep transforming their business processes in accordance with the fast-changing customer demands so as to survive the intense global competition. In an attempt to provide practitioners with an insight into ERP implementation and the resulting business performances,
Rienzo, Thomas; Han, Bernard
Over the past decade, more and more business schools are attempting to teach business processes (BPs) by using enterprise resource planning (ERP) software in their curricula. Currently, most studies involving ERP software in the academy have concentrated on learning and teaching via self-assessment surveys or curriculum integration. This research…
Recker, Jan; Mutschler, B.B.; Wieringa, Roelf J.
In this editorial letter, we provide the readers of Information Systems and e-Business Management with an introduction to Business Process Management and the challenges of empirical research in this field. We then briefly describe selected examples of current research efforts in this field and how
Monk, Ellen F.; Lycett, Mark
Enterprise Resource Planning Systems (ERP) are very large and complex software packages that run every aspect of an organization. Increasingly, ERP systems are being used in higher education as one way to teach business processes, essential knowledge for students competing in today's business environment. Past research attempting to measure…
Full Text Available In the geolocation field where high-level programs and low-level devices coexist, it is often difficult to find a friendly user interface to configure all the parameters. The challenge addressed in this paper is to propose intuitive and simple, thus natural language interfaces to interact with low-level devices. Such interfaces contain natural language processing (NLP and fuzzy representations of words that facilitate the elicitation of business-level objectives in our context. A complete methodology is proposed, from the lexicon construction to a dialogue software agent including a fuzzy linguistic representation, based on synonymy.
This thesis unravels the learning process underlying the switch from conventional production-oriented farming towards ‘multifunctional entrepreneurship’. In other words: the process by which former production-oriented farmers (men, women and their families) re-invent themselves
chain management ( SCM ) involves not only the integration of key business processes within the organization but also the integration of these...This research used Lambert et al.’s (1998) definition of SCM : “supply chain management is the integration of key business processes from end user...GSCF. The CRM definition used for this thesis was provided by Lambert et al. (2005) and is defined as the SCM process that “provides the structure
Igor G. Fedorov
Full Text Available Executable business process models, as well as programs, require evidence of a defect-free finish. The methods based on the formalism of Petri nets are widely used. A business process is a network of dishes, and its properties are set by the analysis of the properties of the network. The aim is to study the methods of displaying an executable business process model in a Petri net. Analysis of the properties of the resulting model allows us to prove a number of important properties: it is a network of free choice and clean without looping.
Ghauri, Pervez N.; Fang, Tony
Hoogovens Steel (HS) is a vertically integrated steel company, which until 1995 was functionally structured. During the eighties the steel market became saturated and more heterogeneous. In order to remain a flexible, market-oriented company, HS changed its organizational structure, by introducing
Wilson, Hugh R; Wilkinson, Frances
The ventral or form vision hierarchy comprises a sequence of cortical areas in which successively more complex visual attributes are extracted, beginning with contour orientations in V1 and culminating in face and object representations at the highest levels. In addition, ventral areas exhibit increasing receptive field diameter by a factor of approximately three from area to area, and conversely neuron density decreases. We argue here that this is consistent with configural combination of adjacent orientations to form curves or angles, followed by combination of these to form descriptions of object shapes. Substantial data from psychophysics, functional magnetic resonance imaging (fMRI), and neurophysiology support this organization, and computational models consistent with it have also been proposed. We further argue that a key to the role of the ventral stream is dimensionality reduction in object representations.
O. Yu. Sakaliuk
Full Text Available We consider business process automation publishing scientific journals. It describes the focal point of publishing houses Odessa National Academy of Food Technology and the automation of business processes. A complex business process models publishing scientific journals. Analyzed organizational structure of Coordinating Centre of Scientific Journals' Publishing ONAFT structure and created its model. A process model simulation conducted business process notation eEPC and BPMN. Also held database design, creation of file structure and create AIS interface. Implemented interaction with the webcam. Justification feasibility of software development, and the definition of performance based on the results petal chart, it is safe to say that an automated way to much more efficient compared to manual mode. The developed software will accelerate the development of scientific periodicals ONAFT, which in turn improve the academy ratings at the global level, improve its image and credibility.
Blok, Vincent; Thijssen, Sander; Pascucci, Stefano
Following the call for process-oriented research on business incubation processes, this paper investigates the process of business incubation (BI) via an understanding of management practices and interactions. Based on a comprehensive literature review and empirical evidence of management practices
Wasser, Avi; Lincoln, Maya
In recent years, both practitioners and applied researchers have become increasingly interested in methods for integrating business process models and enterprise software systems through the deployment of enabling middleware. Integrative BPM research has been mainly focusing on the conversion of workflow notations into enacted application procedures, and less effort has been invested in enhancing the connectivity between design level, non-workflow business process models and related enactment systems such as: ERP, SCM and CRM. This type of integration is useful at several stages of an IT system lifecycle, from design and implementation through change management, upgrades and rollout. The paper presents an integration method that utilizes SOA for connecting business process models with corresponding enterprise software systems. The method is then demonstrated through an Oracle E-Business Suite procurement process and its ERP transactions.
Shen, Yide; Nicholson, Jennifer; Nicholson, Darren
With the increasing process-centric focus and proliferation of Enterprise Resource Planning (ERP) systems in organizations, it is imperative for business graduates to understand cross-functional business processes and ERP system's role in supporting business processes. However, this topic can be rather abstract and dry to undergraduate students,…
Unger, M.; Leopold, H.; Mendling, J.
Business process management (BPM) is a widely adopted approach for identifying, documenting, and improving business processes. One of the main goals of BPM is to assure that the business processes of an organization constantly produce the desired outcome. One considerable challenge in this context
Dirgahayu, T.; Quartel, Dick; van Sinderen, Marten J.; Ferreira Pires, Luis; Hammoudi, S.
This paper presents an approach for developing transformations from business process models to implementations that facilitates reuse. A transformation is developed as a composition of three smaller tasks: pattern recognition, pattern realization and activity transformation. The approach allows one
Sembiring, M. T.; Rambe, H. C.
Supply Chain Operations Reference (SCOR) is a standard supply chain performance evaluation model which is proposed by Supply Chain Council (SCC). SCOR makes companies can analyse and evaluate their supply chain performance. SCOR has Thread Diagram which describes business process simply and systematically to help the analysis of company’s business process. This research takes place in PT XYZ that is involved in Crude Palm Oil (CPO) industry. PT XYZ used to be the market leader of CPO industry but nowadays they have a trouble to compete with new competitors. The purpose of this study is to provide the input for PT XYZ business process improvement to enhance the competitiveness of the company with the others. The result obtained shows that there are two performance metrics that are not reached. The analysis of business process shows the lack of control role of PT XYZ to supplier and customer side which is going to be the suggestion of improvement.
vom Brocke, Jan
This book presents concepts and methodologies for the integration of business process management (BPM). It focuses on the managerial and organizational challenges of BPM, such as strategic and cultural alignment, governance and education of BPM stakeholders.
Barnum, Jr, Usher L
...) business process to function more efficiently. The Defense Acquisition system is designed to support the National Security Strategy by managing the technologies and programs that produce weapons system for the United States Armed Forces...
Грахова, Елена Александровна; Головкина, Ю. М.
In this article lean production is considered as a means of optimization business processes in sphere of healthcare. It states the reasons to use lean manufacturing in healthcare, wastes which occur in the sphere and the ways of optimization.
Kharshafdjian, G.; Fisher, C.; Beres, T.; Brooks, S.; Forbes, S.; Krause, M.; McAuley, K.; Wendorf, M.
Global market pressures and increasing competition demands that successful companies establish a continual business improvement program as part of implementing its business strategy. Such programs must be driven by the definition of quality from the customer's perspective. This customer quality focus often requires a change in all aspects of the business including products, services, processes and culture. This paper will describe how Atomic Energy of Canada Limited implemented a Continual Business Improvement Program in their Nuclear Laboratories Business Unit. In particular, to review how the techniques were applied to improve the maintenance process and the status of the project. Customer (internal users of the processes at CRL) feedback has shown repeatedly there is dissatisfaction of the maintenance process. Customers complain about jobs not getting done to schedule or being deferred. A project has been launched with the following goals: to improve the maintenance process customer satisfaction and increase trades wrench time by 30 minutes / trade / day. DMAIC (Define-Measure-Analyze-Improve-Control) methodology was applied to find out the Root Cause(s) of the problem, provide solutions, and implement improvements. The expected Operational Benefits include: Executing work efficiently to quality standards and business performance of the site, improve maintenance efficiencies, reduce cycle time for maintenance process and improve process yield, and improve customer and employee satisfaction. (author)
Schultz-Møller, Nicholas Poul; Hølmer, Christian; Hansen, Michael Reichhardt
the major entities are rather than how they engage in computations. We show how to develop a domain-specific language on the basis of REA, and a tool which automatically can generate running web-applications. A main contribution is a proof-of-concept showing that business-domain experts can generate...... their own applications without worrying about implementation details. In order to have a well-defined domain-specific language, a formal model of REA has been developed using the specification language Object-Z and this led to clarifications as well as the introduction of new concepts. The compiler for our...
Never out of print since 1997, and substantially updated for this second edition, The Operational Auditing Handbook has earned an international reputation as a hands-on, practical manual for internal auditors and managers to enable them to carry out audits and reviews of a wide range of business activities including: Finance and accountingSarbanes-Oxley compliancePurchasingOperations and productionMarketing and salesDistributionPersonnel and management developmentResearch and developmentInformation technologySecurityEnvironmental responsibilitySubsidiaries and remote operating units The Opera
Full Text Available In large organizations with multiple organizational units, process variants emerge due to many aspects, including local management policies, resources or socio-technical limitations. Organizations then struggle to improve a business process which has no longer a single process model to redesign, implement and adjust. In this paper, we propose an approach to tackle these two challenges: decrease the proliferation of process variants in these organizations, and foresee, at the same time, the need of having flexible business processes that allow for a certain degree of adjustment. To validate our approach, we first conducted case studies where we collected six real-world business process variants from two organizational units of the same healthcare organization. We then proposed an algorithm to derive a template process model from all the variants, which includes common and flexible process elements. We implemented our approach in a software tool called BPFlexTemplate, and tested it with the elicited variants.
Full Text Available Nowadays, enterprises are challenged with continuously changing environment and they have to react quickly to these changes. Process management can be a tool that greatly helps businesses in this difficult time to survive (Hora, 2010. Process Management brings a relatively new perspective on corporate governance. According to McCoy et al. (2007 enterprises which implemented rules of process management have a competitive advantage over others. The paper presents the application of the principles of process management in relation to the legal form of business enterprise and business activity. For determining the level of principles of process management the indicator MPP was used (Rolśnek, 2012; Truneček, 2005. Based on statistical analysis, it can be argued that there is a relationship between the application of the principles of process management, business legal forms and also business activities.
Quaglia, Alberto; Sarup, Bent; Sin, Gürkan
The synthesis and design of processing networks is a complex and multidisciplinary problem, which involves many strategic and tactical decisions at business (considering financial criteria, market competition, supply chain network, etc) and engineering levels (considering synthesis, design and op...... issues allowing thereby fast and flexible model development for various production processes.A case study from vegetable oil industry is used successfully to demonstrate the applicability of the integrated framework for making optimal business and engineering decisions....
Jurisch, Marlen Christin
Improving business process performance is still a top priority of CIOs. However, many organizations are daunted by the challenges and risks that business process change (BPC) imposes. The staggering failure rates of BPC projects signify that practitioners and researchers still lack a clear understanding of the determinants impacting BPC success. This thesis begins to address this gap by answering the research question: what are the determinants for successful IT-enabled BPC. In order to answe...
Catherine A. Nguegan Nguegan
Contribution or value-add: Practically, the study enables supply chain professionals in the food processing industry to understand the sources of problems and use this information to develop solutions for the improvement of business performance. Theoretically, the study endorses the view that part of the key to resolving business performance complications in the food processing industry involves streamlining supply chain management by resolving its identifiable problems.
Paschek Daniel; Luminosu Caius Tudor; Draghici Anca
The continuous optimization of business processes is still a challenge for companies. In times of digital transformation, faster changing internal and external framework conditions and new customer expectations for fastest delivery and best quality of goods and many more, companies should set up their internal process at the best way. But what to do if framework conditions changed unexpectedly? The purpose of the paper is to analyse how the digital transformation will impact the Business Proc...
Borysik, Antoni J; Robinson, Carol V
In recent years the properties of gas-phase detergent clusters have come under close scrutiny due in part to their participation in the analysis of intact membrane protein complexes by mass spectrometry. The detergent molecules that cover the protein complex are removed in the gas-phase by thermally agitating the ions by collision-induced dissociation. This process however, is not readily controlled and can frequently result in the disruption of protein structure. Improved methods of releasing proteins from detergent clusters are clearly required. To facilitate this the structural properties of detergent clusters along with the mechanistic details of their dissociation need to be understood. Pivotal to understanding the properties of gas-phase detergent clusters is the technique of ion mobility mass spectrometry. This technique can be used to assign polydisperse detergent clusters and provide information about their geometries and packing densities. In this article we consider the shapes of detergent clusters and show that these clusters possess geometries that are inconsistent with those in solution. We analyse the distributions of clusters in detail using tandem mass spectrometry and suggest that the mean charge of clusters formed from certain detergents is governed by electrostatic repulsion. We discuss the dissociation of detergent clusters and propose that detergent evaporation it a key process in the protection of protein complexes during high energy collisions in the gas-phase.
Full Text Available It is clear that transactional behavior consistency is a prerequisite and basis for construction of a reliable services-based business application. However, in previous works, maintaining transactional consistency during exception handling was ignored. Maintaining transactional consistency requires functionality for rolling back some operations and revoking uploaded data. Replacing only the failed service will eventually lead to overall business application failure. In this study, we take fully into account the behavioral consistency of transactional services and propose two effective self-healing mechanisms for service-based applications. If a service enters into potential failure condition, a rescheduling mechanism is triggered to maintain consistent transactional behavior and to ensure reliable execution; if a service fails during execution, the compensation operation is triggered and the system will take action to ensure transactional behavior consistency. Meanwhile, cost-benefit analysis with compensation support is proposed to minimize the dynamic reselection cost. Finally, the experimental analysis shows that the proposed strategies can effectively guarantee the reliability of Web-based applications system.
Van Looy, Amy; De Backer, Manu; Poels, Geert
The article elaborates on business process maturity, which indicates how well an organisation can perform based on its business processes, i.e. on its way of working. This topic is of paramount importance for managers who try to excel in today's competitive world. Hence, business process maturity is an emerging research field. However, no consensus exists on the capability areas (or skills) needed to excel. Moreover, their theoretical foundation and synergies with other fields are frequently neglected. To overcome this gap, our study presents a conceptual framework with six main capability areas and 17 sub areas. It draws on theories regarding the traditional business process lifecycle, which are supplemented by recognised organisation management theories. The comprehensiveness of this framework is validated by mapping 69 business process maturity models (BPMMs) to the identified capability areas, based on content analysis. Nonetheless, as a consensus neither exists among the collected BPMMs, a classification of different maturity types is proposed, based on cluster analysis and discriminant analysis. Consequently, the findings contribute to the grounding of business process literature. Possible future avenues are evaluating existing BPMMs, directing new BPMMs or investigating which combinations of capability areas (i.e. maturity types) contribute more to performance than others.
Jonas, Kai J; Huguet, Pascal
Social-psychological research on time has pointed to the social construct of time rather than a mere physical entity that we reflect cognitively. Using two paradigms (day retrieval process and goal priming), the authors show that the time orientation is strongly prone to social influences and argue that a self-regulatory process underlies these findings. The degree of social comparison orientation in Study 1 and the degree of identification with groups for which the landmark is relevant (Study 2) both moderate the functionality of the landmarks within time orientation. Consistent with these findings, Studies 3 and 4 offer evidence that the activation of a personally relevant goal activates the day of goal attainment, a process that again can be moderated by social comparison orientation and identification. Overall, these results suggest a socially regulated time orientation. The internal clock (if any) is at least partly a "social clock."
Uğur PAMUKOĞLU; Cevdet GÖLOĞLU
A knowledge based system for manufacturing of various hole making processes has been developed. In the system, selection of machining methods, determination of sequences based on cutting tools for each process, determination of process time and cost analysis have been conducted. In the procedure, all available processes have been taken in to account regarding their costs and the most suitable in cost was chosen. The system generated helps facilitate determination of process time and the cost...
Lucian Constantin Gabriel Budacia; Elisabeta Andreea Budacia
The management of a business in the digital economy is based on a management process called digital management. Business in the digital economy integrates information technologies and communications within its activities and may be partially or totally electronic. Management of the business is carried out using information systems that support for the substantiation and decisions. Business electronic involve a complete change in how the customer is viewed in relation to the organization; requ...
Full Text Available Africa is a potential domain for international business. However, numerous uncertainties characterize this environment and the challenge for multinationals remains the ability to assess the true value of an Africa-bound investment project. A telecommunications’ survey was conducted on Siemens Southern Africa (Siemens and Mobile Telecommunications’ Network (MTN and the following observations were made: (1 Approaches used by the businesses to value Africa-bound investments were not comprehensive and inclusive. (2 Neutrality existed to the suggestion that Africa is unique and that investment decisions should be customized to suit it. (3 Certain approaches used by the businesses were modified to suit pertaining investment circumstances thereby differing from literature, and (4, participants desired to learn new ways of improving this process suggesting dissatisfaction with the current norm. This paper presents the conflicting ideologies about the decision-making process for business expansion into Africa and suggests ways of improving the process
Van Looy, Amy; Shafagatova, Aygun
Measuring the performance of business processes has become a central issue in both academia and business, since organizations are challenged to achieve effective and efficient results. Applying performance measurement models to this purpose ensures alignment with a business strategy, which implies that the choice of performance indicators is organization-dependent. Nonetheless, such measurement models generally suffer from a lack of guidance regarding the performance indicators that exist and how they can be concretized in practice. To fill this gap, we conducted a structured literature review to find patterns or trends in the research on business process performance measurement. The study also documents an extended list of 140 process-related performance indicators in a systematic manner by further categorizing them into 11 performance perspectives in order to gain a holistic view. Managers and scholars can consult the provided list to choose the indicators that are of interest to them, considering each perspective. The structured literature review concludes with avenues for further research.
Salinas La Casta, Maria; Flores Pardo, Emilio; Uris Selles, Joaquín
to propose a set of indicators as a management tool for a clinical laboratory, by using the balanced scorecard internal business processes perspective. indicators proposed are obtained from different sources; external proficiency testing of the Valencia Community Government, by means of internal surveys and laboratory information system registers. One year testing process proportion indicators results are showed. internal management indicators are proposed (process, appropriateness and proficiency testing). The process indicators results show gradual improvement since its establishment. after one years of using a conceptually solid Balanced Scorecard Internal business processes perspective indicators, the obtained results validate the usefulness as a laboratory management tool.
Payments by check are disbursed either through the payroll system or the Accounts Payable Master. Payments to persons with a valid employee number are processed through the payroll system. Payments to persons without valid employee number are processed through APM.
Groenewegen Peter P
Full Text Available Abstract Background Many hospitals have taken actions to make care delivery for specific patient groups more process-oriented, but struggle with the question how to deal with process orientation at hospital level. The aim of this study is to report and discuss the experiences of hospitals with implementing process-oriented organisation designs in order to derive lessons for future transitions and research. Methods A literature review of English language articles on organisation-wide process-oriented redesigns, published between January 1998 and May 2009, was performed. Results Of 329 abstracts identified, 10 articles were included in the study. These articles described process-oriented redesigns of five hospitals. Four hospitals tried to become process-oriented by the implementation of coordination measures, and one by organisational restructuring. The adoption of the coordination mechanism approach was particularly constrained by the functional structure of hospitals. Other factors that hampered the redesigns in general were the limited applicability of and unfamiliarity with process improvement techniques. Conclusions Due to the limitations of the evidence, it is not known which approach, implementation of coordination measures or organisational restructuring (with additional coordination measures, produces the best results in which situation. Therefore, more research is needed. For this research, the use of qualitative methods in addition to quantitative measures is recommended to contribute to a better understanding of preconditions and contingencies for an effective application of approaches to become process-oriented. Hospitals are advised to take the factors for failure described into account and to take suitable actions to counteract these obstacles on their way to become process-oriented organisations.
Clemmons, Francini R; Falconieri, Holly M
.... As civilian and military personnel begin working side-by-side, orientation, communication and process relationships are being redefined to combine the previous infrastructure of two organizations under one roof...
Ahrensbach Rasmussen, Klement; Foss, Nicolai Juul
of experimenting with business model. We distinguish between three ideal types, namely a traditionalist model (exemplified by Novo Nordisk), the full-blown service-oriented model (UCB Pharma) and the in-between model (LEO Pharma). We describe the changes to the organizational design and management processes...... that accompany the ongoing process of changing business models in these firms....
Béjar, Rubén; Latre, Miguel Á.; Lopez-Pellicer, Francisco J.; Nogueras-Iso, Javier; Zarazaga-Soria, F. J.; Muro-Medrano, Pedro R.
Spatial Data Infrastructures (SDIs) provide access to geospatial data and operations through interoperable Web services. These data and operations can be chained to set up specialized geospatial business processes, and these processes can give support to different applications. End users can benefit from these applications, while experts can integrate the Web services in their own business processes and developments. This paper presents an SDI-based territorial analysis Web information system for Spain, which gives access to land cover, topography and elevation data, as well as to a number of interoperable geospatial operations by means of a Web Processing Service (WPS). Several examples illustrate how different territorial analysis business processes are supported. The system has been established by the Spanish National SDI (Infraestructura de Datos Espaciales de España, IDEE) both as an experimental platform for geoscientists and geoinformation system developers, and as a mechanism to contribute to the Spanish citizens knowledge about their territory.
of business process design in the course of a global ERP implementation in MNCs. In light of existing theoretical and practical challenges, the research questions focus on three business process management (BPM) capabilities: alignment, governance, and method. Drawing on extensive literature reviews....... As process and data standardization are among the primary drivers of ERP consolidation efforts, business process design is an important concern when implementing global ERP systems. This PhD study addresses three research questions that develop understanding, support, and improvement of the practice...... as a centralizing coordination mechanism better fits MNCs structured for global integration compared to those seeking local responsiveness. The study develops conditions of fit between structural elements characterizing an MNC’s international management strategy and process standardization. Fourth, seeking...
Full Text Available A knowledge based system for manufacturing of various hole making processes has been developed. In the system, selection of machining methods, determination of sequences based on cutting tools for each process, determination of process time and cost analysis have been conducted. In the procedure, all available processes have been taken in to account regarding their costs and the most suitable in cost was chosen. The system generated helps facilitate determination of process time and the costs of features to be manufactured. It is especially useful for quick cost estimation. In addition to these, the system helps people who are naïve in manufacturing operations so that people could be used for the related manufacturing stages.
Butzke, Marco,; Alberton, Anete; Visentainer, Jeancarlo; Garcia, Solimar; Alencar Nääs, Irenilza,
Part 7: Large-Scale Supply Chains; International audience; Business games using simulation and optimization models can help users to find out solutions to complex management problems and develop critical and strategic thinking skills. The main goal of this paper is to present the application of a business game provided with a simulation and optimization model for decision-making in logistics processes, including total cost, calculated results of costs and trade-offs involved in the logistics ...
Butsenko Elena V.
In today's economy the task of improving business planning is considered a necessary component of any enterprise management process and is precisely the solution drawn from that task which determines the financial policy and economic structure. The development of technologies based on the optimization of business planning is a very urgent scientific challenge. In this paper we propose to use the methods of network planning and management as a tool for economic and mathematical modeling to...
Oettmeier, Katrin; Hofmann, Erik
Purpose The business implications of additive manufacturing (AM) are explored; specific focus thereby lies on the impact of AM technology adoption in customized parts production. Design/methodology/approach Based on two explorative case studies from the hearing aid industry, the impact of AM technology adoption on supply chain business processes and management components is analyzed. General systems theory and a supply chain management framework serve as theoretical underpinning....
Leu, Jun-Der; Huang, Yu-Tsung
The concept of Total Quality Management (TQM) has come to be applied in healthcare over the last few years. The process management category in the Baldrige Health Care Criteria for Performance Excellence model is designed to evaluate the quality of medical services. However, a systematic approach for implementation support is necessary to achieve excellence in the healthcare business process. The Architecture of Integrated Information Systems (ARIS) is a business process architecture developed by IDS Scheer AG and has been applied in a variety of industrial application. It starts with a business strategy to identify the core and support processes, and encompasses the whole life-cycle range, from business process design to information system deployment, which is compatible with the concept of healthcare performance excellence criteria. In this research, we apply the basic ARIS framework to optimize the clinical processes of an emergency department in a mid-size hospital with 300 clinical beds while considering the characteristics of the healthcare organization. Implementation of the case is described, and 16 months of clinical data are then collected, which are used to study the performance and feasibility of the method. The experience gleaned in this case study can be used a reference for mid-size hospitals with similar business models.
Full Text Available Whereas, traditionally, business processes use the Internet of Things (IoTs as a distributed source of information, the increase of computational capabilities of IoT devices provides them with the means to also execute parts of the business logic, reducing the amount of exchanged data and central processing. Current approaches based on Business Process Model and Notation (BPMN already support modelers to define both business processes and IoT devices behavior at the same level of abstraction. However, they are not restricted to standard BPMN elements and they generate IoT device specific low-level code. The work we present in this paper exclusivelly uses standard BPMN to define central as well as IoT behavior of business processes. In addition, the BPMN that defines the IoT behavior is translated to a neutral-platform programming code. The deployment and execution environments use Web services to support the communication between the process execution engine and IoT devices.
Bhaswara Adhitya Wardhana
Full Text Available Permata Guest House Semarang merupakan usaha bisnis yang bergerak di bidang jasa penginapan. Perkembangan skala bisnis Permata Guest House yang pesat tidak disertai dengan penataan dan pengelolaan proses bisnis (Business Process yang memadai, mengakibatkan banyak kemunculan keluhan dari stakeholder, yaitu dari pelanggan (customer, dan kalangan internal karyawan. Key Performance Indicator (KPI yang digunakan dalam penelitian terhadap Permata Guest House ini adalah KPI yang diturunkan dari Critical Success Factor (CSF. Pengukuran kinerja dilakukan dengan berdasarkan indikator performansi (Performance Indicator yang telah ditentukan pada observasi awal beserta ukuran dan target yang dicapai untuk tiap indikatornya. Dari hasil observasi awal didapatkan selisih indikator moral kerja dan loyalitas sebesar 20%, komplain keramahtamahan sebesar 16,67%, komplain penampilan dan sikap sebesar 16,67%, tingkat okupansi marketing sales sebesar 30%, dan kepuasan layanan sebesar 77,78%. Berdasarkan analisis pengukuran kinerja dan proses bisnis telah didapatkan faktor-faktor yang menyebabkan kinerja proses bisnis belum sesuai target, salah satu penyelesaian untuk dapat memperbaiki kinerja adalah dengan merancang ulang proses bisnis dengan menggunakan metode Business Process Reengineering (BPR. Dari hasil BPR perlu dilakukan peninjauan kembali (rethinking, perancangan ulang (redesign, dan evaluasi (retool terhadap model kinerja bisnis. Hasil dari rekayasa ulang proses bisnis berupa pembakuan usulan proses bisnis, penyusunan visi misi perusahaan, perancangan struktur organisasi dan job description, serta penyusunan Standart Operating Procedure Kata Kunci : critical success factor, key performance indicator, business process reengineering Abstract Permata Guest House Semarang is a business engaged in the lodging services. The development of business scale rapid Permata Guest House is not accompanied by the administration and management of business processes are
The growing importance of logistics as well as the increasing dynamic complexity of markets, technologies, and customer needs has brought great challenges to logistics. In order to focus on their core competency in such a competitive environment, more and more companies have outsourced a part or the entirety of the logistics process to third party logistics (3PL) service providers. 3PL has played a crucial role in managing logistics processes within supply chain management. Logistics processe...
Full Text Available The enterprise management represents a heterogeneous aggregate of both resources and assets that need to be coordinated and orchestrated in order to reach the goals related to the business mission. Influences and forces that may influence this process, and also for that they should be considered, are not concentrated in the business environment, but they are related to the entireoperational context of a company. For this reason, business processes must be the most versatile and flexible with respect to the changes that occur within the whole operational context of a company.Considering the supportive role that information systems play in favour of Business Process Management - BPM, it is also essential to implement a constant, continuous and quick mechanism for the information system alignment with respect to the evolution followed by business processes.In particular, such mechanism must intervene on BPM systems in order to keep them aligned and compliant with respect to both the context changes and the regulations. In order to facilitate this alignment mechanism, companies are already referring to the support offered by specific solutions, such as knowledge bases. In this context, a possible solution might be the approach we propose, which is based on a specific framework called Process Management System. Our methodology implements a knowledge base support for business experts, which is not limited to the BPM operating phases, but includes also the engineering and prototyping activities of the corresponding information system. This paper aims to compare and evaluate a traditional BPM approach with respect to theapproach we propose. In effect, such analysis aims to emphasize the lack of traditional methodology especially with respect to the alignment between business processes and information systems, along with their compliance with context domain and regulations.
Full Text Available This work presents a modelling framework based on phenomena description of the process. The approach is taken to easy understand and construct process model in heterogeneous possible distributed modelling and simulation environments. A simplified case study of a heat exchanger is considered and Modelica modelling language to check the proposed concept. The partial results are promising and the research effort will be extended in a computer aided modelling environment based on phenomena.
Vanwersch, Rob; Vanderfeesten, Irene; Rietzschel, Eric; Reijers, Hajo; Motahari-Nezhad, Hamid; Recker, Jan; Weidlich, Matthias
As part of process redesign initiatives, substantial time is spent on the systematic description and analysis of the as-is process. By contrast, to-be scenarios are often generated in a less rigorous way. Only one or a few workshops are organized for this purpose, which rely on the use of techniques
Reijers, H.A.; Vanwersch, R.J.B.; Vanderfeesten, I.; Rietzschel, E.F.
As part of process redesign initiatives, substantial time is spent on the systematic description and analysis of the as-is process. By contrast, to-be scenarios are often generated in a less rigorous way. Only one or a few workshops are organized for this purpose, which rely on the use of techniques
Mahleko, Bendick; Wombacher, Andreas; Fankhauser, Peter
Complex services are composed of simple services which typically need to be processed in a particular order. Two complex services only match if they agree on both, their simple services and their processing order. This matching semantics can be formalized by means of modelling complex services as
Kruize, J.W.; Wolfert, J.; Goense, D.; Scholten, H.; Beulens, A.J.M.; Veenstra, T.
Agri-Food Supply Chain Networks are required to increase production and to be transparent while reducing environmental impact. This challenges farm enterprises to innovate their production processes. These processes need to be supported by advanced ICT components that are developed by multiple
All Fluor Daniel Hanford cash receipts are processed in the Operations Travel System. There are five types of cash receipts. Depending on the type, the receipt may be processed by APM OTS, Site-Wide Savings, retirement Information System, or PeopleSoft Benefits System. Regardless of the source, all cash received is eventually forwarded to Treasure for deposit into the bank.
strategic planning and management and result based performance management ... Schools of management thought. Change agent and time of change. Process and result. Contribution to BPR. Fredrick Taylor Between late 1880s and early 19th century .... end-to-end, organizing the process around the outcome, capturing.
Full Text Available this article is intended to identify advantages of applying process-oriented approach to the increased efficiency of medical support quality management. To achieve this goal it is necessary to solve a number of tasks, consisting in the implementation analysis of definitions and identifying the specifics of medical support quality management contributed to confirming formulated hypothesis according to which administrative approach in quality management in the provision of medical services has less managerial potential than the process-oriented method, and it is more oriented to meet the needs of individuals in high-quality and affordable medical care. Theoretical and methodological basis is laid down by principles and aspects of activity and system approach as well as common management patterns acting as programmability of social actions applied in process-oriented approach. The author used methodology of the regulated influence of pursued policies and programs and such sociological methods of work as the collection, analysis, generalization, systematization of information.
Full Text Available A modern organization needs to adapt its behavior to changes in the business environment by changing its Business Processes (BP and corresponding Business Process Support (BPS systems. One way of achieving such adaptability is via separation of the system code from the process description/model by applying the concept of executable process models. Furthermore, to ease introduction of changes, such process model should separate different perspectives, for example, control-flow, human resources, and data perspectives, from each other. In addition, for developing a completely new process, it should be possible to start with a reduced process model to get a BPS system quickly running, and then continue to develop it in an agile manner. This article consists of two parts, the first sets requirements on modeling techniques that could be used in the tools that supports agile development of BPs and BPS systems. The second part suggests a business process modeling technique that allows to start modeling with the data/information perspective which would be appropriate for processes supported by Case or Adaptive Case Management (CM/ACM systems. In a model produced by this technique, called data-centric business process model, a process instance/case is defined as sequence of states in a specially designed instance database, while the process model is defined as a set of rules that set restrictions on allowed states and transitions between them. The article details the background for the project of developing the data-centric process modeling technique, presents the outline of the structure of the model, and gives formal definitions for a substantial part of the model.
Full Text Available In the information systems field there is a great need for different theories. Theory development can be performed in different ways – deductively and/or inductively. Different approaches with their pros and cons for theory development exists. A combined approach, which builds on inductive as well as deductive thinking, has been put forward – a Multi-Grounded Theory approach. In this paper the evolution of a business process theory is regarded as the development of a multi-grounded theory. This evolution is based on empirical studies, theory-informed conceptual development and the creation of conceptual cohesion. The theoretical development has involved a dialectic approach aiming at a theoretical synthesis based on antagonistic theories. The result of this research process was a multi-grounded business process theory. Multi-grounded means that the theory is empirically, internally and theoretically founded. This business process theory can be used as an aid for business modellers to direct attention towards relevant aspects when business process determination is performed.
Full Text Available In order to create innovative business products, share knowledge between people and businesses, or increase the control and quality of services, more and more often enterprise business processes involve in collaborations by delegating or providing some pieces of work to other enterprises. Necessity to cooperate in the cross-enterprise setting leads to Collaborative Business Processes (CBPs. The difference between CBPs and Business Processes (BPs is in the decentralized coordination, flexible backward recovery, participants notification about the state, efficient adaptability to changes, presence of multiple information systems, and individual authorization settings. In the paper we consider a specific case of CBPs where multiple collaborating partners use Enterprise Resource Planning (ERP system of the same vendor. The vendor can see (e.g., monitor the changes of data elements, but does not have explicit process awareness in the ERP system to support flow of activities in the cross-enterprise setting. The paper also discusses different settings of cross-enterprise CBP and shows simplified enterprise models behind the vendor possibilities to positively impact collaborative processes. The restrictions of the vendor are implicit information flows in BP, diversity of ERP integrations with third party Information Systems (IS, the lack of mechanisms for monitoring BP instances, backward recovery, user notification about the current state and tasks, and inability to make explicit changes in customers’ ISs.
Full Text Available In order to sustain long term growth and development, an enterprise has toenvisage and implement contemporary management innovations altogether. Intransition economies, like Serbia is, it is of great importance to redesign businessprocesses and activities, to analyse activity profitability in order to select value-addedactivities and reduce non-value added ones. This paper considers the possibility forcomplementary implementation of the business process reengineering and activitybased management in the process of long term efficiency improvement. Namely, thebasic postulate of business process reengineering concept might be established in theprocess of activity based management implementation and conversely.
Stringer, Kate; Jennifer Kerpelman; Vladimir Skorikov
Preparing for an adult career through careful planning, choosing a career, and gaining confidence to achieve career goals is a primary task during adolescence and early adulthood. The current study bridged identity process literature and career construction theory (Savickas, 2005) by examining the commitment component of career adaptability,…
Vangsgaard, Anna Katrine; Mauricio Iglesias, Miguel; Gernaey, Krist
The autotrophic nitrogen removing granular sludge process is a novel and intensified process. However, its stable operation and control remain a challenging issue. In this contribution, a process oriented approach was used to develop, evaluate and benchmark novel control strategies to ensure stable...
Full Text Available The aim of this paper is to highlight the importance of multi-criteria decision-making process for assessment the implementation and progress of sustainable business of mining companies. Sustainability assessment is determined on the basis of success in carrying out the most important aspects of sustainable business. Accordingly, in this paper was conducted the ranking of economic, social, environmental and cultural aspects. Multi criteria Analysis-Electra method is used for the ranking the above mentioned aspects of sustainable business. The obtained result identifies the most important aspects of sustainable business, and all in in order to determine whether it is sustainable operations of mining companies equally balanced or not and which of these aspects are missing.
Ulmer, Jean-Stéphane; Belaud, Jean-Pierre; Le Lann, Jean-Marc
A company must be able to describe and react against any endogenous or exogenous event. Such flexibility can be achieved through business process management (BPM). Nevertheless a BPM approach highlights complex relations between business and IT domains. A non-alignment is exposed between heterogeneous models: this is the 'business-IT gap' as described in the literature. Through concepts from business engineering and information systems driven by models and IT, we define a generic approach ensuring multi-view consistency. Its role is to maintain and provide all information related to the structure and semantic of models. Allowing the full return of a transformed model in the sense of reverse engineering, our platform enables synchronisation between analysis model and implementation model.