WorldWideScience

Sample records for business management system

  1. Information Systems Usage in Business and Management

    OpenAIRE

    Mihane Berisha-Namani

    2011-01-01

    Information systems in the world of business and management exist to serve varied needs. This article examines the role of information systems technology in business activities and management functions and discusses how organisations can best use information systems. This study provides managers and researchers with a framework for effective use of information systems for business and management purposes and offers an alternative approach to investigate the impact of new technology. The autho...

  2. Business Management System Support Analysis

    Science.gov (United States)

    Parikh, Jay

    2008-01-01

    The purpose of this research project was to develop a searchable database compiled with internal and external audit findings/observations. The data will correspond to the findings and observations from the date of Center-wide implementation of the ISO 9001-2000 standard to the present (2003-2008). It was derived and extracted from several sources and was in multiple formats. Once extracted, categorization of the findings/observations would be possible. The final data was mapped to the ISO 9001-2000 standard with the understanding that it will be displayed graphically. The data will be used to verify trends, associate risks, and establish timelines to identify strengths and weaknesses to determine areas of improvement in the Kennedy Space Center Business Management System Internal Audit Program.

  3. Business School's Performance Management System Standards Design

    Science.gov (United States)

    Azis, Anton Mulyono; Simatupang, Togar M.; Wibisono, Dermawan; Basri, Mursyid Hasan

    2014-01-01

    This paper aims to compare various Performance Management Systems (PMS) for business school in order to find the strengths of each standard as inputs to design new model of PMS. There are many critical aspects and gaps notified for new model to improve performance and even recognized that self evaluation performance management is not well…

  4. Strategic Management Accounting Within Business Entities Integrated Management System

    OpenAIRE

    Valentyna Khodzytska; Larysa Ivchenko

    2014-01-01

    Proposed by scientists in the late 80s, new approaches to be up-to-date with the competitive business environment, led to identification of the so-called strategic management accounting. The article covers the main aspects of the impact of strategic management accounting on making efficient management decisions in comprehensive system of business entities management. Based on the study of scientific approaches to the concept of strategic management accounting in modern conditions the authors ...

  5. Creating Business Intelligence from Course Management Systems

    Science.gov (United States)

    van Dyk, Liezl; Conradie, Pieter

    2007-01-01

    Purpose: This article seeks to address the interface between individual learning facilitators that use course management systems (CMS) data to support decision-making and course design and institutional infrastructure providers that are responsible for institutional business intelligence. Design/methodology/approach: The design of a data warehouse…

  6. BUSINESS PROCESS MANAGEMENT SYSTEMS TECHNOLOGY COMPONENTS ANALYSIS

    Directory of Open Access Journals (Sweden)

    Andrea Giovanni Spelta

    2007-05-01

    Full Text Available The information technology that supports the implementation of the business process management appproach is called Business Process Management System (BPMS. The main components of the BPMS solution framework are process definition repository, process instances repository, transaction manager, conectors framework, process engine and middleware. In this paper we define and characterize the role and importance of the components of BPMS's framework. The research method adopted was the case study, through the analysis of the implementation of the BPMS solution in an insurance company called Chubb do Brasil. In the case study, the process "Manage Coinsured Events"" is described and characterized, as well as the components of the BPMS solution adopted and implemented by Chubb do Brasil for managing this process.

  7. System View of Business Continuity Management

    Directory of Open Access Journals (Sweden)

    Vlasta Svata

    2013-04-01

    Full Text Available We are living in time where the impact on continuity still grows both on the side our personal lives and business activities. In the same time different international, regional, national, state and private organizations initiated to provide different actions and regulations in order to find the best solutions of this situation. The result is that there exist the whole set of different views over this problem. The main aim of this article is to map this situation, to provide the general framework of business continuity management (BCM and to discuss its main parts and their mutual relationships. Special impact is given to the integration of the business and IT oriented solutions and ways of assurance initiatives helping managers to assess the implemented solutions and their compliance to the business strategy and other existing regulations.

  8. Success Factors of Business Process Management Systems Implementation

    NARCIS (Netherlands)

    Ravesteijn, J.P.P.; Versendaal, J.M.

    2007-01-01

    In this research (critical) success factors for Business Process Management Systems implementation are identified and qualitatively validated. Furthermore a list of critical success factors is constructed. Based on the identified factors a BPMS implementation approach is suggested. Future research c

  9. Hanford business structure for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Wilson, D.

    1998-08-24

    The Hanford Business Structure integrates the project`s technical, schedule, and cost baselines; implements the use of a standard code of accounts; and streamlines performance reporting and cost collection. Technical requirements drive the technical functions and come from the RDD 100 database. The functions will be identified in the P3 scheduling system and also in the PeopleSoft system. Projects will break their work down from the technical requirements in the P3 schedules. When the level at which they want to track cost via the code of accounts is reached, a Project ID will be generated in the PeopleSoft system. P3 may carry more detailed schedules below the Project ID level. The standard code of accounts will identify discrete work activities done across the site and various projects. They will include direct and overhead type work scopes. Activities in P3 will roll up to this standard code of accounts. The field that will be used to record this in PeopleSoft is ``Activity``. In Passport it is a user-defined field. It will have to be added to other feeder systems. Project ID and code of accounts are required fields on all cost records.

  10. Legacy system retirement plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Adams, D.E.

    1998-09-29

    The implementation of the Business Management System (BMS) will replace a number of systems currently in use at Hanford. These systems will be retired when the replacement is complete and the data from the old systems adequately stored and/or converted to the new system. The replacement is due to a number of factors: (1) Year 2000 conversion: Most of the systems being retired are not year 2000 compliant. Estimates on making these systems compliant approach the costs of replacing with the enterprise system. (2) Many redundant custom-made systems: Maintenance costs on the aging custom developed systems is high. The systems also have overlapping functionality. Replacement with an enterprise system is expected to lower the maintenance costs. (3) Shift inefficient/complex work processes to commercial standards: Many business practices have been developed in isolation from competitive pressures and without a good business foundation. Replacement of the systems allows an opportunity to upgrade the business practices to conform to a market driven approach. (4) Questionable legacy data: Significant amount of data contained within the legacy systems is of questionable origin and value. Replacement of the systems allows for a new beginning with a clean slate and stronger data validation rules. A number of the systems being retired depend on hardware and software technologies that are no longer adequately supported in the market place. The IRM Application Software System Life Cycle Standards, HNF-PRO-2778, and the Data Systems Review Board (DSRB) define a system retirement process which involves the removal of an existing system from active support or use either by: ceasing its operation or support; or replacing it with a new system; or replacing it with an upgraded version of the existing system. It is important to note, that activities associated with the recovery of the system, once archived, relates to the ability for authorized personnel to gain access to the data and

  11. Customer-centric business management system (CRM — system)

    OpenAIRE

    Ongdash Ainur Ongdashkyzy; Ongdashuly Ernur; Akmaral K. Tauassarova; Imasheva Gulnar M.; Assilbekova Indira

    2016-01-01

    Nowadays, CRM — system is one of the most effective models of business development. This article discusses the function’s of CRM-system, the economic effect of the introduction of a CRM system, the typical business risks of CRM-systems.

  12. A Designed Framework for Delivering Systems Thinking Skills to Small Business Managers

    OpenAIRE

    Daowei Sun; Paul Hyland; Haiyang Cui

    2014-01-01

    Many small businesses suffer from inadequate management skills which can lead to poor business performance and unsustainable businesses. Research to date has focused on traditional skills such as communication, time management and people skills, yet critically many business managers have no systems thinking skills. This paper presents a framework targeted at delivering systems thinking skills to managers of small businesses utilizing some key characteristic of small business managers. The des...

  13. Strengthen Business Management, Improve Internal Control System

    Institute of Scientific and Technical Information of China (English)

    He Yadong

    2011-01-01

    @@ Sarbanes-Oxley Act, is known as the strictest financial act enacted by US government since 1930s.Any enterprise that violates this act is to be severely punished with possible imprisonment of its top management, which will definitely put the company in the danger of losing reputation and refinancing ability as well as investors' trust.The development of the company will be inevitably jeopardized.As an enterprise listed in the US, starting from 2006, PetroChina shall be under the strict verification and assessment of the Sarbanes-Oxley act and construct a well-designed internal control system based on Section 404 in the act.An integrated internal

  14. Production roll out plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Adams, D.E.

    1998-09-29

    The Hanford Data Integration 2000 (HANDI 2000) Project will result in an integrated and comprehensive set of functional applications containing core information necessary to support the Project Hanford Management Contract (PHMC). It is based on the Commercial-Off-The-Shelf (COTS) product solution with commercially proven business processes. The COTS product solution set, of Passport (PP) and PeopleSoft (PS) software, supports finance, supply, human resources, and payroll activities under the current PHMC direction. The PP software is an integrated application for Accounts Payable, Contract Management, Inventory Management, Purchasing and Material Safety Data Sheets (MSDS). The PS software is an integrated application for Projects, General Ledger, Human Resources Training, Payroll, and Base Benefits. This set of software constitutes the Business Management System (BMS) and MSDS, a subset of the HANDI 2000 suite of systems. The primary objective of the Production Roll Out Plan is to communicate the methods and schedules for implementation and roll out to end users of BMS.

  15. Business intelligence and performance management theory, systems and industrial applications

    CERN Document Server

    2013-01-01

    This book covers all the basic concepts of business intelligence and performance management including strategic support, business applications, methodologies and technologies from the field, and thoroughly explores the benefits, issues and challenges of each.

  16. SYSTEM OF BUSINESS-PROCESSES MANAGEMENT AT MOTOR-TRANSPORT ENTERPRISE

    OpenAIRE

    Коgut, Y.

    2010-01-01

    The place of the system of business-processes management at motor-transport enterprise in the general system of management of the enterprise has been substantiated. The subsystems of strategic management, business-processes management of strategic orientation and current activity, processes of enterprise functioning management have been marked out. The system of motor-transport enterprise business-processes management has been formed, which, unlike the existing ones, is based on the system-cy...

  17. KNOWLEDGE MANAGEMENT AND INTELLECTUAL CAPITAL MANAGEMENT COUPLED TO QUALITY MANAGEMENT SYSTEM LEAD TO BUSINESS SUCCESS

    Directory of Open Access Journals (Sweden)

    Stevan Živojinović

    2009-03-01

    Full Text Available From the vantage point of contemporary management paradigm shift and new knowledge-based economy, we underscore the importance of relations and support of quality management system - QMS (according to ISO 9001 standard for management of knowledge and intellectual capital. QMS implementation, documenting, application, maintenance and continuous improvement, as a catalyst of effective organization management, provides a foundation for effective knowledge management and intellectual capital enlargement, via knowledge, skills, management systems, procedures, information and product flow, culture, inovation, relations with customers and other stakeholders. Simultaneous implementation and dynamic interaction of these advanced management concepts intended to attain competitive advantage can result in synergic effects and improved performance. From the perspective of knowledge, as a central unifying notion, organizational behavior based on learning influences long-term business success, process effectiveness and customer satisfaction.

  18. Analyzing business process management

    OpenAIRE

    Skjæveland, Børge

    2013-01-01

    Within the Oil & Gas Industry, the market is constantly growing more competitive, forcing companies to continually adapt to changes. Companies need to cut costs and improve the business efficiency. One way of successfully managing these challenges is to implement business process management in the organization. This thesis will analyze how Oceaneering Asset Integrity AS handled the implementation of a Business Process Management System and the effects it had on the employees. The main goal...

  19. MANAGEMENT OF BUSINESS RISKS

    OpenAIRE

    BAZARBAY A.

    2015-01-01

    The article presents methodological ideas concerning the problem of risk management. Special attention is paid to increasing of enterprises' operating efficiency by means of risk-management system development in business organizations.

  20. A Study on Applying of Business Rules Management Systems in Enterprises

    OpenAIRE

    Avdejenkov, Vladimir

    2009-01-01

    The paper analyses topicalities of implementation of business rules and business rules management systems into enterprise business management information systems. It is rare nowadays to find a company which is not using an ERP (Enterprise Resource Planning) system for its own needs. These systems are intended to perform a centralized accounting of enterprise activities, including financial, logistic, production, service management and human resource management accounting. Darbe analizuojam...

  1. Management Academy LANL Business Systems: Property Management, Course #31036

    Energy Technology Data Exchange (ETDEWEB)

    Shepherd, Michael J. [Los Alamos National Lab. (LANL), Los Alamos, NM (United States); Rinke, Helen Mae [Los Alamos National Lab. (LANL), Los Alamos, NM (United States); Hanson, Todd [Los Alamos National Lab. (LANL), Los Alamos, NM (United States); Wolfe, Randy P. [Los Alamos National Lab. (LANL), Los Alamos, NM (United States)

    2016-07-08

    Los Alamos National Laboratory (LANL) is responsible for the efficient economical management of all government property in its stewardship. This training explains the role LANL managers have in managing, controlling, and disposing of government property. The Laboratory's goal is good asset management. By properly managing property across the facility, Laboratory managers can help ASM improve government property utilization and extend asset life, while reducing asset-related operating costs and expenditures.

  2. A Designed Framework for Delivering Systems Thinking Skills to Small Business Managers

    Directory of Open Access Journals (Sweden)

    Daowei Sun

    2014-06-01

    Full Text Available Many small businesses suffer from inadequate management skills which can lead to poor business performance and unsustainable businesses. Research to date has focused on traditional skills such as communication, time management and people skills, yet critically many business managers have no systems thinking skills. This paper presents a framework targeted at delivering systems thinking skills to managers of small businesses utilizing some key characteristic of small business managers. The design is also based on a systems analysis and guided by both adult learning theory and teaching theory. The quality of a training framework depends on the quality of the content design and the right training delivery methods. The systems thinking skills training framework structured systems thinking knowledge into three modules in order to meet the needs of different levels of managers. The framework advocates blended training delivery methods and it also presents possible pitfalls based on training experiences. Additionally, the framework incorporates a continuous improvement process for ongoing systemic improvement.

  3. Synchronizing Business & Systems with Business Objects

    OpenAIRE

    Saha, Pallab; Srinivasan, R.

    2001-01-01

    More and more businesses are becoming highly dependent on their information systems (IS) to operate and manage themselves. This necessitates a formal methodology to express business concepts, business processes and events that both business managers and IS professionals can understand and communicate with. The result of this understanding can be quick correction of business systems and operations that are more efficient. This paper introduces the concepts and uses of business objects and outl...

  4. The Effect of GST on Farm Management Information Systems and Business Management Skills

    Directory of Open Access Journals (Sweden)

    Tony Lewis

    2005-05-01

    Full Text Available In 1989 New Zealand farmers were confronted by the introduction of a GST. Despite the short to medium term difficulties, many farmers have benefited from the experience. The introduction of the GST forced many New Zealand farmers to improve their record systems as they were required to submit more extensive and accurate information to comply with their new GST requirements. This increase in sophistication of their record systems also meant that farmers had a larger store of more accurate information available to support their farm business management decision-making. It is expected that the introduction of GST and PAYG reporting requirements in Australia is also acting as a catalyst in the evolution of dairy farm record systems and increase in dairy farmer’s store of business management skills. This paper reports the results of a survey that describes the characteristics of dairy farm management information systems and indicates the business management skills that dairy farmers perceive they need to acquire in the short term in order to improve their farm management information systems and comply with their GST requirements. Overall, the importance of bookkeeping/ accounting skills is strongly related to BAS. However, the results also show that as the level of sophistication of dairy farm record systems grows the demand for business skills shifts from accounting/ bookkeeping skills to computer and analytical skills.

  5. From Management Information Systems to Business Intelligence: The Development of Management Information Needs

    OpenAIRE

    Gėlytė Kazakevičienė; Rimvydas Skyrius; Vytautas Bujauskas

    2013-01-01

    Despite the advances in IT, information systems intended for management informing did not uniformly fulfil the increased expectations of users; this can be said mostly about complex information needs. Although some of the technologies for supporting complicated insights, like management decision support systems and technologies, experienced reduction in interest both from researchers and practitioners, this did not reduce the importance of well-supported business informing and decision making...

  6. Aligning enterprise risk management with business strategy and information systems

    OpenAIRE

    Althonayan, A; Keith, J.; Misiura, A

    2011-01-01

    Business leaders recognise effective risk management as one of the main success drivers for enterprises. Even though the Enterprise Risk Management (ERM) concept has evolved significantly in the past years, in the aftermath of recent economic crises it became evident some of its critical challenges still need to be addressed. The review of subject literature led to a conclusion that current ERM approaches failed to protect enterprise value in turbulent and risky market conditions. Therefore, ...

  7. Developing agricultural businesses: Management accounting and the FADN System

    OpenAIRE

    Zarda, Nora

    2009-01-01

    In the current economic situation, the demand for creating and maintaining a competitive edge puts increasing pressure on business leaders. They should better manage their costs, plan more accurately and finance projects in a manner which best supports organizational efficiency and development of a good long-term strategy. All this makes it necessary to turn data into valuable information, to improve accountability within the company, to make costs more transparent, and to better support plan...

  8. Enhancing Learning Outcomes through Experiential Learning: Using Open-Source Systems to Teach Enterprise Systems and Business Process Management

    Science.gov (United States)

    Jewer, Jennifer; Evermann, Joerg

    2015-01-01

    Enterprise systems and business process management are the two key information technologies to integrate the functions of a modern business into a coherent and efficient system. While the benefits of these systems are easy to describe, students, especially those without business experience, have difficulty appreciating how these systems are used…

  9. How to Take HRMS Process Management to the Next Level with Workflow Business Event System

    Science.gov (United States)

    Rajeshuni, Sarala; Yagubian, Aram; Kunamaneni, Krishna

    2006-01-01

    Oracle Workflow with the Business Event System offers a complete process management solution for enterprises to manage business processes cost-effectively. Using Workflow event messaging, event subscriptions, AQ Servlet and advanced queuing technologies, this presentation will demonstrate the step-by-step design and implementation of system solutions in order to integrate two dissimilar systems and establish communication remotely. As a case study, the presentation walks you through the process of propagating organization name changes in other applications that originated from the HRMS module without changing applications code. The solution can be applied to your particular business cases for streamlining or modifying business processes across Oracle and non-Oracle applications.

  10. Creating integrated information management system for small and medium business

    Directory of Open Access Journals (Sweden)

    Deinega Valentina Nikolaevna

    2014-09-01

    Full Text Available Enterprises regardless of their size and ownership, focused on a long and successful work needed to create a system of integrated information systems. This is dictated by the fact that, firstly, it combines the financial data, and secondly provides a standardized manufacturing processes, thirdly, solves the problem of standardization of information in a frame. The main thing in your decision-making - the definition of the strategy of the business and the reflection of this strategy on goals and objectives. ERP-system help to maintain competitiveness and leadership in the market.

  11. The Management of Computer Systems in Small Business: a preliminary analysis of the issues of importance to managers

    OpenAIRE

    Evan Patullock

    2005-01-01

    Research investigating the relative importance of issues facing organisations in their management of Information Systems (IS) has grown rapidly since the early 1980s. However, this research has largely focused on large businesses, with little comparable data collected in the context of small businesses. This paper reports preliminary results from a pilot project investigating the relative importance of various IS concerns from the perspective of small business managers in the Albury-Wodonga ...

  12. Sewage Purification Business Process Management

    OpenAIRE

    Esad Ahmetagić; Blaženka Piuković; Dušan Lukić

    2011-01-01

    This paper presents the current level of drainage and sewage purification facilities built in the Autonomous Province of Vojvodina, a territorial unit of the Republic of Serbia. It also points out the issues related to organized business management in companies involved in this business.The management of business processes in sewage purification involves a comprehensive cycle: business organizing process, issues of standard, investments, workforce, and information system design as factors in ...

  13. Progress on management business system of LLW generated from research and industrial nuclear facilities

    International Nuclear Information System (INIS)

    RANDEC has been studying a management business system of LLW (Low Level Waste) generated from research and industrial facilities since 2008. To examine economical problems, the income and expenditure of LLW treatment business was simulated. As a result, raising method of the funds which is required in preparatory stage of LLW treatment business is an obvious issue to carry out as public utility works. (author)

  14. The method of measurement system software automatic validation using business rules management system

    Science.gov (United States)

    Zawistowski, Piotr

    2015-09-01

    The method of measurement system software automatic validation using business rules management system (BRMS) is discussed in this paper. The article contains a description of the new approach to measurement systems execution validation, a description of the implementation of the system that supports mentioned validation and examples documenting the correctness of the approach. In the new approach BRMS are used for measurement systems execution validation. Such systems have not been used for software execution validation nor for measurement systems. The benefits of using them for the listed purposes are discussed as well.

  15. KNOWLEDGE MANAGEMENT AND INTELLECTUAL CAPITAL MANAGEMENT COUPLED TO QUALITY MANAGEMENT SYSTEM LEAD TO BUSINESS SUCCESS

    OpenAIRE

    Stevan Živojinović; Andrej Stanimirović; Slavko Arsovski

    2009-01-01

    From the vantage point of contemporary management paradigm shift and new knowledge-based economy, we underscore the importance of relations and support of quality management system - QMS (according to ISO 9001 standard) for management of knowledge and intellectual capital. QMS implementation, documenting, application, maintenance and continuous improvement, as a catalyst of effective organization management, provides a foundation for effective knowledge management and intellectual capital enl...

  16. Business systems for knowledge management in the NGL industry

    International Nuclear Information System (INIS)

    Effective knowledge management involves a complex blend of culture, structure, process and technology. Traditional organization structures, processes and systems cannot deal with the new volume and velocity of information. Separate functional departments such as marketing, operations, logistics and accounting typically have separate functional systems or modules. These separate structures and systems create islands of information and barriers to effective knowledge management. New cross-functional structures, processes and systems offer a fundamentally different approach. Cross-functional systems support marketing, operations, logistics and accounting activities from a single, shared data repository. Unlike separate systems, or even integrated modular systems, each data element is stored once and only once. All information is available to the entire organization in near real time as soon as it is captured. These types of systems can support various organizational structures and processes, including cross-functional teams. Change is not easy, but organizations that act on this opportunity early will gain a significant competitive advantage. Those that do not change quickly enough are unlikely to survive

  17. The role of enterprise asset management system in the PVO group`s business

    Energy Technology Data Exchange (ETDEWEB)

    Jaervinen, J. [RAMSE Consulting Oy, Helsinki (Finland)

    1998-12-31

    This presentation describes the role of the Enterprise Asset Management (EAM) and Enterprise Document Management (EDM) in the PVO Group`s business. The use of the functionality of the EAM (Immpower) and EDM (Documentum) is not limited only to the plant maintenance. All power plants and some other business functions and units will use the system in the future for financial management, activity based costing, purchasing, of materials, office supplies and fuel, invoice matching, project budgeting and costing, real estate management etc. The technical service concept of IT solution is also described in this presentation. The Information Management Strategy development as background to the project is also outlined together with the company information. The benefits of the common EAM system and related business process needs are also described. (orig.)

  18. The role of enterprise asset management system in the PVO group's business

    International Nuclear Information System (INIS)

    This presentation describes the role of the Enterprise Asset Management (EAM) and Enterprise Document Management (EDM) in the PVO Group's business. The use of the functionality of the EAM (Immpower) and EDM (Documentum) is not limited only to the plant maintenance. All power plants and some other business functions and units will use the system in the future for financial management, activity based costing, purchasing, of materials, office supplies and fuel, invoice matching, project budgeting and costing, real estate management etc. The technical service concept of IT solution is also described in this presentation. The Information Management Strategy development as background to the project is also outlined together with the company information. The benefits of the common EAM system and related business process needs are also described. (orig.)

  19. Sewage Purification Business Process Management

    Directory of Open Access Journals (Sweden)

    Esad Ahmetagić

    2011-09-01

    Full Text Available This paper presents the current level of drainage and sewage purification facilities built in the Autonomous Province of Vojvodina, a territorial unit of the Republic of Serbia. It also points out the issues related to organized business management in companies involved in this business.The management of business processes in sewage purification involves a comprehensive cycle: business organizing process, issues of standard, investments, workforce, and information system design as factors in establishing an effective organization of business processes. The definition of gap existing between the current approach to organizing business activities and the need to establish an approach based on knowledge, information technologies, and effective business process management points to the necessity for organization redesign and standard definition in business process management. Sewage purification business process management in Vojvodina, the Republic of Serbia has been elaborated through theoretical presentation and a practical example realized by electronic ISO 9001:2008 system of quality management in public water utility company JKP "Vodokanal" Sombor.

  20. FORMATION OF BUSINESS PROCESS MANAGEMENT ENGINEERING COMPANY

    OpenAIRE

    Khatskevich, L.; Shishkin, I.

    2012-01-01

    In the proposed paper the relevance of management on the basis of machine-building enterprise business process management, building management systems business process engineering company, based on individual organizational functions. Business-process approach is based on rethinking the concept of middle management, where leadership is fundamental to middle managers

  1. Business Intelligence Systems

    Directory of Open Access Journals (Sweden)

    Bogdan NEDELCU

    2014-02-01

    Full Text Available The aim of this article is to show the importance of business intelligence and its growing influence. It also shows when the concept of business intelligence was used for the first time and how it evolved over time. The paper discusses the utility of a business intelligence system in any organization and its contribution to daily activities. Furthermore, we highlight the role and the objectives of business intelligence systems inside an organization and the needs to grow the incomes and reduce the costs, to manage the complexity of the business environment and to cut IT costs so that the organization survives in the current competitive climate. The article contains information about architectural principles of a business intelligence system and how such a system can be achieved.

  2. Using soft constraints to guide users in flexible business process management systems

    DEFF Research Database (Denmark)

    Stefansen, Christian; Borch, Signe Ellegård

    2008-01-01

    Current Business Process Management Systems (BPMS) allow designers to specify processes in highly expressive languages supporting numerous control flow constructs, exceptions, complex predicates, etc., but process specifications are expressed in terms of hard constraints, and this leads to an unf......Current Business Process Management Systems (BPMS) allow designers to specify processes in highly expressive languages supporting numerous control flow constructs, exceptions, complex predicates, etc., but process specifications are expressed in terms of hard constraints, and this leads...... the seriousness of their violations at runtime. We believe, this provides a combination of guidance and flexibility not otherwise attainable. Udgivelsesdato: 2008...

  3. The Management of Computer Systems in Small Business: a preliminary analysis of the issues of importance to managers

    Directory of Open Access Journals (Sweden)

    Evan Patullock

    2005-11-01

    Full Text Available Research investigating the relative importance of issues facing organisations in their management of Information Systems (IS has grown rapidly since the early 1980s. However, this research has largely focused on large businesses, with little comparable data collected in the context of small businesses. This paper reports preliminary results from a pilot project investigating the relative importance of various IS concerns from the perspective of small business managers in the Albury-Wodonga region. Initial results confirm the operational focus of small business managers despite evidence of some concern with more strategic issues. In light of the preliminary nature of these findings, the paper concludes by identifying areas for further research.

  4. Integrating Wireless Systems into Process Industry and Business Management

    OpenAIRE

    ciccozzi, federico

    2009-01-01

    We analyze here the topic of integration, in the area of factory automation, from sensor/actuator levels to plant management levels. The communication at the plant level is based on wireless technology while management applications run in supervisory concentrators but can also be distributed, communicating via the Internet. The work reported here is part of SOCRADES, a European advanced research and development project aiming to build a design, execution and management platform for next-gener...

  5. A manager's guide to ISO22301 a practical guide to developing and implementing a business continuity management system

    CERN Document Server

    Drewitt, Tony

    2013-01-01

    A concise and practical guide to the ISO22301 benchmark for business continuity management. Essential reading for all managers, executives and directors with any interest or involvement in operational risk or business continuity management.

  6. Some Teaching Reform Ideas on Management Information System of Master of Business Administration

    Science.gov (United States)

    Fan, Chongjun

    2009-01-01

    Management information system (MIS) is one of the core courses of master of business administration (MBA). Based on the educational characteristics of MBA, this paper studies the teaching issues and strategies of MIS course of MBA. The discussion includes three parts: modification of educational content; improvement of educational ability; case…

  7. The Implications of Integrating Governance, Risk and Compliance in Business Intelligence Systems on Corporate Performance Management

    NARCIS (Netherlands)

    J.J. Madlener (Jos)

    2009-01-01

    textabstractThe last decade organizations have understood more and more the importance of enforcing achievement of the goals defined by their strategy through metrics-driven management. The data warehousing process in Business Intelligence Systems, though supporting bottomup extraction of informatio

  8. Enabling Business Processes through Information Management and IT Systems: The FastFit and Winter Gear Distributors Case Studies

    Science.gov (United States)

    Kesner, Richard M.; Russell, Bruce

    2009-01-01

    The "FastFit Case Study" and its companion, the "Winter Gear Distributors Case Study" provide undergraduate business students with a suitable and even familiar business context within which to initially consider the role of information management (IM) and to a lesser extent the role of information technology (IT) systems in enabling a business.…

  9. The Implications of Integrating Governance, Risk and Compliance in Business Intelligence Systems on Corporate Performance Management

    OpenAIRE

    Madlener, Jos

    2009-01-01

    textabstractThe last decade organizations have understood more and more the importance of enforcing achievement of the goals defined by their strategy through metrics-driven management. The data warehousing process in Business Intelligence Systems, though supporting bottomup extraction of information from data, currently fails in the top-down enforcing of the organization strategy. Corporate Performance Management includes the data warehousing process, but it also requires a component capable...

  10. Fixed assets accounting for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Wilson, D.

    1998-08-24

    All fixed assets used by the Project Hanford Management Contract are normally acquired or built using capital funding. Replacement Property Record Units (PRUS) may be expense funded and tracked and capitalized upon installation. A specific Department of Energy capitalization policy is followed.

  11. Identifying User Experience Goals for Interactive Climate Management Business Systems

    DEFF Research Database (Denmark)

    Clemmensen, Torkil; Barlow, Stephanie

    2013-01-01

    This paper presents findings from interpretative phenomenological interviews about the user experience of interactive climate management with six growers and crop consultants. The focus of user experience research has been on quantitative studies of consumers’ initial usage experiences, for example...... of mobile phones or e-commerce websites. In contrast, this empirical paper provides an example of how to capture user experience in work contexts and with a qualitative methodology. We present a model of the essence of the emotional user experience of interactive climate management. Then we suggest...... interpretations of these experiences in the forms of nomological networks of emotions by expanding the model for each of three main factors. In conclusion, the findings for two main stakeholder groups are reported in a user experience target table, which can be the basis for future research on user experience...

  12. Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics

    Directory of Open Access Journals (Sweden)

    mohammad dehghani saryazdi

    2014-05-01

    Full Text Available It can be claimed that an organization is approaching excellence when it achieves acceptable results besides providing appropriate infrastructures and following right processes. Excellence models, such as European Foundation of Quality Management (EFQM, try to establish a tradeoff between enablers and outcomes in evaluating organizational performance. One of those enablers is Knowledge Management (KM, which is gaining increasing attentions nowadays regarding the soaring significance of knowledge resources. In order to evaluate the KM processes, a comprehensive model is required, which should be able to capture all aspects of KM. One of such models is Knowledge Management Assessment Tool (KMAT. This research is an effort to find the relationship between knowledge and business excellence through system dynamics tool. In other words, this research exploits system dynamics in order to measure the effects of KM on business excellence using a dynamic model based upon a combination of KMAT and EFQM.

  13. A model for business process automation in service oriented systems with knowledge management technologies

    OpenAIRE

    Šaša, Ana

    2009-01-01

    Due to increasing requirements for efficiency, effectiveness and flexibility of business systems, automation of business processes has become an important topic. In the last years, the most successful and predominant approach to business process automation has become the service-oriented architecture approach. In a service-oriented architecture a business process is composed of services, which represent different tasks that have to be performed in a business system. Typically, a business proc...

  14. Security administration plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Wilson, D.

    1998-09-29

    This document encompasses and standardizes the integrated approach for security within the PP and Ps applications, It also identifies the security tools and methods to be used. The Security Administration Plan becomes effective as of this document`s acceptance and will provide guidance through implementation efforts and, as a ``living document`` will support the operations and maintenance of the system.

  15. Analyzing and Designing Business Processes Management System Based on Transformation of Instantiated Ontology's State

    Institute of Scientific and Technical Information of China (English)

    YAO Qing; WANG Haiyang

    2006-01-01

    The paper discusses efforts of finding a simple and transparent method to analyze business processes and developing its management system architecture. By introducing ontology and its state, the approach tried to find a unified representation and a flexible choreography of business processes. The main idea of the paper is the transformation of ontology's states, which are the most important scenarios of enterprises. The business activity composition, that is, case composition based on an AI technique, Case Based Reason(CBR), which is to solve new problems by retrieving solutions to previous problems, and then store the modified solution. The main interest in CBR relies on that it allows a system to avoid past failures and exploit past successes.

  16. A Business Process Management System based on a General Optimium Criterion

    Directory of Open Access Journals (Sweden)

    Vasile MAZILESCU

    2009-01-01

    Full Text Available Business Process Management Systems (BPMS provide a broadrange of facilities to manage operational business processes. These systemsshould provide support for the complete Business Process Management (BPMlife-cycle [16]: (redesign, configuration, execution, control, and diagnosis ofprocesses. BPMS can be seen as successors of Workflow Management (WFMsystems. However, already in the seventies people were working on officeautomation systems which are comparable with today’s WFM systems.Recently, WFM vendors started to position their systems as BPMS. Our paper’sgoal is a proposal for a Tasks-to-Workstations Assignment Algorithm (TWAAfor assembly lines which is a special implementation of a stochastic descenttechnique, in the context of BPMS, especially at the control level. Both cases,single and mixed-model, are treated. For a family of product models having thesame generic structure, the mixed-model assignment problem can be formulatedthrough an equivalent single-model problem. A general optimum criterion isconsidered. As the assembly line balancing, this kind of optimisation problemleads to a graph partitioning problem meeting precedence and feasibilityconstraints. The proposed definition for the "neighbourhood" function involvesan efficient way for treating the partition and precedence constraints. Moreover,the Stochastic Descent Technique (SDT allows an implicit treatment of thefeasibility constraint. The proposed algorithm converges with probability 1 toan optimal solution.

  17. Management strategies for using business intelligence solution imbedded in ERP system in medium sized companies

    OpenAIRE

    Bobek, Samo; Sternad, Simona

    2015-01-01

    Being mature and more sophisticated management reporting, analysis and decision support integrated in business intelligent require different strategies how it should be implemented as successful support for managers and to add value to the business and to the company. In the article strategies for business intelligence in medium size companies are discussed. Some findings connected to management reporting associated with ERP solutions use are presented. One research study was focused into ERP...

  18. A Functional Sketch For Resources Management In Collaborative Systems For Business

    Directory of Open Access Journals (Sweden)

    Moca Mircea

    2008-04-01

    Full Text Available This paper presents a functional design sketch for the resource management module of a highly scalable collaborative system. Small and medium enterprises require such tools in order to benefit from and develop innovative business ideas and technologies. As computing power is a modern increasing demand and no easy and cheap solutions are defined, especially small companies or emerging business projects abide a more accessible alternative. Our work targets to settle a model for how P2P architecture can be used as infrastructure for a collaborative system that delivers resource access services. We are focused on finding a workable collaborative strategy between peers so that the system offers a cheap, trustable and quality service. Thus, in this phase we are not concerned about solutions for a specific type of task to be executed by peers, but only considering CPU power as resource. This work concerns the resource management module as a part of a larger project in which we aim to build a collaborative system for businesses with important resource demands

  19. Business Process Modelling Languages in Designing Integrated Information System for Supply Chain Management

    OpenAIRE

    Mohsen Mohammadi; Muriati Mukhtar

    2012-01-01

    A business process model is very germane to the formation of an appropriate information system. For a marked infusion of business processes in the supply chain, the status quo regarding the processes must be totally understood and well secured. Business activities and sequence have to be well kept and properly coordinated by predicting business procedures process from diverse views. This study examines seven BPMLs Data Flow Diagram (DFD), Unified Modelling Language (UML), Business Process Mod...

  20. Using a business rule management system to improve disposition of traumatized patients.

    Science.gov (United States)

    Neuhaus, Philipp; Noack, Oliver; Majchrzak, Tim; Uckert, Frank

    2010-01-01

    We propose a business rule management system that is used to optimize the dispatchment on a mass casualty incident. Using geospatial information from available ambulances and rescue helicopters, a business rule engine calculates an optimized transportation plan for injured persons. It automatically considers special needs like ambulances equipped for baby transportation or special decontamination equipment, e.g. to deal with an accident in a chemical factory. The rules used in the system are not hardcoded; thus, it is possible to redefine them on the fly without changing the program's source code. It is possible to load and save a rule set in case of a catastrophe. Furthermore, it is possible to automatically recalculate an already planned operation if it becomes clear that the rescue vehicles assigned are needed by a person with life-threatening injuries.

  1. The Relationship of Business Intelligence Systems to Organizational Performance Benefits: A Structural Equation Modeling of Management Decision Making

    Science.gov (United States)

    Sparks, Betsy H.

    2014-01-01

    Business Intelligence is a major expenditure in many organizations and necessary for competitive advantage. These expenditures do not result in maximum benefits for the organization if the information obtained from the Business Intelligence System (BIS) is not used in the management decision-making process. This quantitative research study used an…

  2. Information System Management Competencies Of Business Executives In Spain: Insights From (...)

    OpenAIRE

    Salvador Aragón

    2003-01-01

    (WP 19/03 Clave pdf) This paper presents an exploratory study of IS competencies of business managers in Spain.Following resource-based theory and a knowledge-based view of IS competencies, an extensive review of the literature is conducted to identify a comprehensive list of IS competencies of business managers. In order to validate the business IS competence model, a Delphi study is conducted using 2 panels consisting of general managers and IS managers.The results indicate that IS competen...

  3. Alignment of Business Process Management and Business Rules

    NARCIS (Netherlands)

    Zoet, Martijn; Versendaal, Johan; Ravesteijn, Pascal; Welke, Richard

    2011-01-01

    From the article: Business process management and business rules management both focus on controlling business activities in organizations. Although both management principles have the same focus, they approach manageability and controllability from different perspectives. As more organizations dep

  4. The role of business information management in advanced integrated environmental management systems

    DEFF Research Database (Denmark)

    Ulhøi, John Parm

    2000-01-01

    investments in the individual company. Secondly, based on the above, to calculate and assess some typical quantifiable savings, e.g. on energy and raw materials, over a period of four years (after the implementation of the integrated environmental management system). In line with other similar investigations......, the study shows that the implementation of systematic and integrated environmental management systems results in significant savings. This supports the general, albeit rarely tested, hypothesis that it pays to be an environmentally responsible enterprise....

  5. Managerial Accounting as a Conceptual Basis of Integrated Management System in Small Businesses (Kazakhstan's Agro-Industrial Sector

    Directory of Open Access Journals (Sweden)

    Sandugash M. Tokenova

    2015-02-01

    Full Text Available The article consideres the modern scientific approaches to the integration of management systems, interpretation of the concepts of managerial accounting and understanding of management and accounting in small businesses. The article presents the main results of the analysis of Kazakhstan's agro-industrial sector problems, ways of their solution, based on international experience and the characteristics of Kazakhstan's small business entity. There is presented the authors' vision of ways to enhance the competitiveness of small farms.

  6. System of Indicators in the Innovation Management: Business Intelligence Applied to Tourism

    Science.gov (United States)

    Lozada, Dayana; Araque, Francisco; Castillo, Jose Manuel; Salguero, Alberto; Delgado, Cecilia; Noda, Marcia; Hernández, Gilberto

    The work presents an approach to study mechanisms that allows managers the Innovation Management (IM) measurements. It is assumed, as main motivation, the analysis of patterns for the design of an integral system of indicators. A methodology that integrates the thought process, focusing on the Business Intelligence and the Balance Scorecard will be presented. A group of indexes based on the multidimensionality of IM in organizations of the sector of tourism is proposed. To approach this quality it is necessary to contextualize, in the conditions of sectoral operation, the theories, models and systems used in our approach. It has been used intervention methods like experts' criteria, consensus search techniques by means of surveys, consultation of documents, and statistical methods such as analysis of the main components.

  7. Business Management and Environment

    OpenAIRE

    Duchan, Marek

    2015-01-01

    The Thesis provides an overview of environmental management issue and its practical application. The aim of this work is to find out the readiness of a particular company to establish Environmental Management Systems (EMS) and to review, whether the company is prepared for such a change, able to keep and improve the systems. The Thesis contains theoretical background of environmental management including all demands necessary for a company to introduce environmental management into a practice...

  8. Business management in digital economy

    Directory of Open Access Journals (Sweden)

    Bogdan GHILIC-MICU

    2006-01-01

    Full Text Available Changes that are taking place within business and economical environment, complexity and difficulty of the decision taking processes need the usage of management models specific to digital economy businesses. This paper’s objective consists in defining such a management model, identifying its usefulness, presenting its architecture and comparing some models of ebusiness management.

  9. Business Process Modelling Languages in Designing Integrated Information System for Supply Chain Management

    Directory of Open Access Journals (Sweden)

    Mohsen Mohammadi

    2012-01-01

    Full Text Available A business process model is very germane to the formation of an appropriate information system. For a marked infusion of business processes in the supply chain, the status quo regarding the processes must be totally understood and well secured. Business activities and sequence have to be well kept and properly coordinated by predicting business procedures process from diverse views. This study examines seven BPMLs Data Flow Diagram (DFD, Unified Modelling Language (UML, Business Process Modelling Notation(BPMN, Event Driven Process Chain (EPC, IDEF, Petri Net, and Role Activity Diagram (RAD. The submissions of this study are the subject of the Business Process Modelling Languages (BPMLs in developing an integrated dissemination mechanism and classification of modelling tools.

  10. THE ROLE OF BUSINESS INTELLIGENCE IN BUSINESS PERFORMANCE MANAGEMENT

    OpenAIRE

    Babeanu Delia; Albescu Felicia; Pugna Irina Bogdana

    2009-01-01

    Business performance management (BPM) is a key business initiative that enables companies to align strategic and operational objectives with business activities in order to fully manage performance through better informed decision making and action. Effec

  11. International Management Accounting Standards Promote Business Growth

    OpenAIRE

    Jeno BEKE

    2010-01-01

    This paper traces the benefits of international management accounting information systems and their contribution to standardization and harmonization in business practice. In this review, the goal is to describe and summarize how the management accounting standards promote management decisions and influence the business environment in a global scale. It is expected that the unified, standardized accounting information system will lead to new types of analysis and data, furthermore with the po...

  12. Information System Analysis and Building for Integrated Real Estate Business Management in Real Estate Market

    Directory of Open Access Journals (Sweden)

    Hassan M.M. Elmetwaly

    2011-01-01

    Full Text Available Problem statement: This study discusses the problem of registration and following-up the real estate rental procedures of all kinds, always what we need is integrated information systems to meet our daily needs in the area of our business. Approach: Proposed information systems includes all of these processes necessary to manage and follow up real estate rental procedures of all different sizes and spaced locations. Results: It is taken into account when building real estate information systems that to be easy to use, quick in performance, serve all interests, serve all officials and help in having and supporting decisions. Such real estate information systems can be used in producing numerous daily, monthly and annual reports, which describes and shows the movement and workflow. Conclusion/Recommendations: The proposed real estate system is built by using oracle databases, it has been taken into account when building these systems the need to be linked to the international information network “the internet” due to what is offered of the unlimited number of electronic services, which facilitate the movement of transferring and exchanging real estate information for all users of these systems.

  13. Impact analysis of the implemented quality management system on business performances in pharmaceutical-chemical industry in Serbia

    Directory of Open Access Journals (Sweden)

    Marinković Valentina D.

    2013-01-01

    Full Text Available International quality management standard (QMS ISO 9001 became widely accepted as a framework for product and/or services quality improvement. There are recent research conducted in order to define relationships and effects between the applied QMS and financial and/or non-financial business parameters. The effects of the applied pharmaceutical quality system (PQS on the business performances in Serbian pharmaceutical-chemical industry are analyzed in this paper using multivariate linear regression analysis. The empirical data were collected using a survey that was performed among experts from Serbian pharmaceutical-chemical industrial sector during 2010. An extensive questionnaire was used in the survey, grouping the questions in eight groups: Implementation of pharmaceutical quality system (AQ, Quality/strategy planning (QP, Human resource management (HR, Supply management (SM, Customer focus (CF, Process management (PM, Continuous improvement (CI, and Business results (BR. The primary goal of the research was to analyze the effects of the elements of first seven groups (AQ, QP, HR, SM, CF, PM, and CI that present various aspects of the implementation of PQS, on the elements of business results (BR. Based on empirical data, regression relations were formed to present the effects of all considered elements of PQS implementation on the business performance parameters (BR. The positive effects of PQS implementation on the business performances such as the assessment of performance indicators, continual products and/or services quality improvement, and efficient problem solving, are confirmed in the presented research for the Serbian pharmaceutical-chemical industrial sector. The results of the presented research will create a room for the improvement of the existing models in application, and for attracting interested parties that aim to commence this business standardization process. Hence, implementation of PQS is not only the regulatory

  14. Business Process Management Theory and Applications

    CERN Document Server

    2013-01-01

    Business Process Management (BPM) has been in existence for decades. It  uses, complements, integrates and extends theories, methods and tools from  other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM  were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even  Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling a...

  15. What makes end-user training successful? A mixed method study of a business process management system implementation.

    NARCIS (Netherlands)

    Waal, B.M.E. de; Batenburg, R.

    2012-01-01

    Under what conditions is end-user training (EUT) as part of the implementation of a business process management (BPM) system successful? This question is addressed in this paper. Based on the literature on EUT and implementation success, we first argue that user involvement with, and attitude toward

  16. Software configuration management plan for HANDI 2000 business management system; TOPICAL

    International Nuclear Information System (INIS)

    The Software Configuration Management Plan (SCMP) describes the configuration management and control environment for HANDI 2000 for the PP and PS software, as well as any custom developed software. This plan establishes requirements and processes for uniform documentation and coordination of HANDI 2000. This SCMP becomes effective as of this document's acceptance and will provide guidance through implementation efforts

  17. Information Management: Business Vulnerabilities

    International Nuclear Information System (INIS)

    Sophisticated cybercrimes and advanced persistent threats are occurring at an alarming rate. Aided by new attack techniques, increased financial support and the ease of exploiting social connections, attackers are having more success than ever before. Traditional security solutions are no longer sufficient to defend against these escalating threats. IBM® Security QRadar® uses big data capabilities to help keep pace with advanced threats and prevent attacks before they happen. It helps uncover hidden relationships within massive amounts of security data, using proven analytics to reduce billions of security events to a manageable set of prioritized incidents. Forward-leaning organizations are exploring custom analytics that use additional big data technologies on a variety of unstructured data sources including email, social media feeds, business transactions and full network packet payloads. To meet this demand, IBM is integrating industry-leading security intelligence capabilities with the world-class analytics capabilities of IBM InfoSphere® BigInsightsTM and related big data software and services. The combination offers a comprehensive solution — a security intelligence platform designed to detect and prioritize threats in real time, together with a mature Hadoop-based solution for custom data mining and analytics. (author)

  18. Applying business intelligence innovations to emergency management.

    Science.gov (United States)

    Schlegelmilch, Jeffrey; Albanese, Joseph

    2014-01-01

    The use of business intelligence (BI) is common among corporations in the private sector to improve business decision making and create insights for competitive advantage. Increasingly, emergency management agencies are using tools and processes similar to BI systems. With a more thorough understanding of the principles of BI and its supporting technologies, and a careful comparison to the business model of emergency management, this paper seeks to provide insights into how lessons from the private sector can contribute to the development of effective and efficient emergency management BI utilisation.

  19. Implementing business continuity management systems and sharing best practices at a European bank.

    Science.gov (United States)

    Aronis, Stelios; Stratopoulos, Georgios

    2016-01-01

    This paper provides an overview of the methodology applied by the Alpha Bank Group in order to implement a business continuity management (BCM) programme to its parent company (Alpha Bank SA), as well as to its subsidiaries in Albania, Bulgaria, Cyprus, Former Yugoslav Republic of Macedonia, Greece, Romania, Serbia, UK and Ukraine. It also reviews the problems faced, how they were overcome and the lessons learned. When implementing a BCM programme in a large organisation, it is very important to follow the methodology described by BCM standard ISO 22301, otherwise the business continuity plan is unlikely to work efficiently or comply with the business recovery requirements, as well as with the requirements of other interested parties, such as customers, regulatory authorities, vendors, service providers, critical associates, etc. PMID:26897617

  20. Implementing business continuity management systems and sharing best practices at a European bank.

    Science.gov (United States)

    Aronis, Stelios; Stratopoulos, Georgios

    2016-01-01

    This paper provides an overview of the methodology applied by the Alpha Bank Group in order to implement a business continuity management (BCM) programme to its parent company (Alpha Bank SA), as well as to its subsidiaries in Albania, Bulgaria, Cyprus, Former Yugoslav Republic of Macedonia, Greece, Romania, Serbia, UK and Ukraine. It also reviews the problems faced, how they were overcome and the lessons learned. When implementing a BCM programme in a large organisation, it is very important to follow the methodology described by BCM standard ISO 22301, otherwise the business continuity plan is unlikely to work efficiently or comply with the business recovery requirements, as well as with the requirements of other interested parties, such as customers, regulatory authorities, vendors, service providers, critical associates, etc.

  1. RISK MANAGEMENT IN BUSINESS

    OpenAIRE

    Corina Ducu; Mihaela Mãrãcine

    2011-01-01

    The business environment is more competitive than ever and it is characterized by risk, uncertainty, speed and volatility. The concept of risk in business is inextricably linked to the concept of profitability and flexibility. The result of the company (profit or loss) is influenced by unexpected events that accompany its activity.

  2. Information Systems for Business Management Based on the Service Oriented Architecture

    OpenAIRE

    Kosynsky, V.

    2009-01-01

    Information environment should be capable to change dynamics of business processes in conditions of heterogenous systems and applications. Today service oriented architecture is considered as technologies, which one creates an information ecosystem around of a customer. Keywords: information system, ERP, CRM, SOA.

  3. The BWS Open Business Enterprise System Architecture

    Directory of Open Access Journals (Sweden)

    Cristian IONITA

    2011-01-01

    Full Text Available Business process management systems play a central role in supporting the business operations of medium and large organizations. This paper analyses the properties current business enterprise systems and proposes a new application type called Open Business Enterprise System. A new open system architecture called Business Workflow System is proposed. This architecture combines the instruments for flexible data management, business process management and integration into a flexible system able to manage modern business operations. The architecture was validated by implementing it into the DocuMentor platform used by major companies in Romania and US. These implementations offered the necessary data to create and refine an enterprise integration methodology called DMCPI. The final section of the paper presents the concepts, stages and techniques employed by the methodology.

  4. What is Business Process Management?

    DEFF Research Database (Denmark)

    Møller, Charles; Tan, Rune Domino; Maack, Carsten Jessen

    2007-01-01

    Business Process Management (BPM) is an emerging new field in business. However there is no academically agreed upon conceptual framework. The aim of this paper is to establish a conceptual framework grounded in the recent literature. The purpose of this work is to ensure a better foundation...

  5. Systems Thinking Managing Chaos and Complexity A Platform for Designing Business Architecture

    CERN Document Server

    Gharajedaghi, Jamshid

    2011-01-01

    In a global market economy, a viable business cannot be locked into a single form or function anymore. Rather, success is contingent upon a self-renewing capacity to spontaneously create structures, functions, and processes responsive to a fluctuating business landscape. Now in its third edition, Systems Thinking synthesizes systems theory and interactive design, providing an operational methodology for defining problems and designing solutions in an environment increasingly characterized by chaos and complexity. The current edition has been updated to include all new chapters on self-organiz

  6. PROCESS MANAGEMENT IN RUSSIAN BUSINESS EDUCATION

    OpenAIRE

    Svetlana Korobeynikova; Ludmila Dukanich

    2013-01-01

    The current management system in Russian business education is predominantly based on the principle of functional management, which in turn does not comprehensively address the emerging objectives and terms of modern-day education providers in Russia. The countries’ business schools are of the particular concern of the issue, considering the factors of their recent establishment and revenue-based financing. Presented in this paper is the outcome of implementation of the process-orientated app...

  7. Using Learning Management Systems in Business and Economics Studies in Hungarian Higher Education

    Science.gov (United States)

    Nagy, Judit T.

    2016-01-01

    This paper explores all uses of LMS in teaching Business Mathematics in Hungarian undergraduate training from the point of view of the instructors. Since no similar survey had been carried out in Hungary earlier, the aim was to fill in this gap and to investigate which LMS systems are being used by the instructors, to what specific purposes and…

  8. The Effect of GST on Farm Management Information Systems and Business Management Skills

    OpenAIRE

    Tony Lewis; Christopher Bell

    2005-01-01

    In 1989 New Zealand farmers were confronted by the introduction of a GST. Despite the short to medium term difficulties, many farmers have benefited from the experience. The introduction of the GST forced many New Zealand farmers to improve their record systems as they were required to submit more extensive and accurate information to comply with their new GST requirements. This increase in sophistication of their record systems also meant that farmers had a larger store of more accurate i...

  9. Business intelligence as support to knowledge management

    Directory of Open Access Journals (Sweden)

    Jelica Trninic

    2011-08-01

    Full Text Available Knowledge management is becoming an increasingly important business resource not only in the development and innovation process, but also in securing an organization’s competitiveness and survival in the environment. In view of the fact that there is no full consent as regards adopting a universal definition, knowledge management can be regarded as a concept encompassing methods of simplifying, enhancing, sharing, distributing and creating knowledge within an organization. The dominant approach of contemporary business operations is based on business intelligence, which, including Data Warehouse as its integral part, represents a highly significant component in knowledge management. As the application of information technologies provides the key support in conducting all business activities, from operative to highly complex ones, this article considers the significance and functional application of data warehouses in the knowledge management system.

  10. ROI on yield data analysis systems through a business process management strategy

    Science.gov (United States)

    Rehani, Manu; Strader, Nathan; Hanson, Jeff

    2005-05-01

    The overriding motivation for yield engineering is profitability. This is achieved through application of yield management. The first application is to continually reduce waste in the form of yield loss. New products, new technologies and the dynamic state of the process and equipment keep introducing new ways to cause yield loss. In response, the yield management efforts have to continually come up with new solutions to minimize it. The second application of yield engineering is to aid in accurate product pricing. This is achieved through predicting future results of the yield engineering effort. The more accurate the yield prediction, the more accurate the wafer start volume, the more accurate the wafer pricing. Another aspect of yield prediction pertains to gauging the impact of a yield problem and predicting how long that will last. The ability to predict such impacts again feeds into wafer start calculations and wafer pricing. The question then is that if the stakes on yield management are so high why is it that most yield management efforts are run like science and engineering projects and less like manufacturing? In the eighties manufacturing put the theory of constraints1 into practice and put a premium on stability and predictability in manufacturing activities, why can't the same be done for yield management activities? This line of introspection led us to define and implement a business process to manage the yield engineering activities. We analyzed the best known methods (BKM) and deployed a workflow tool to make them the standard operating procedure (SOP) for yield managment. We present a case study in deploying a Business Process Management solution for Semiconductor Yield Engineering in a high-mix ASIC environment. We will present a description of the situation prior to deployment, a window into the development process and a valuation of the benefits.

  11. PROCESS MANAGEMENT IN RUSSIAN BUSINESS EDUCATION

    Directory of Open Access Journals (Sweden)

    Svetlana Korobeynikova

    2013-06-01

    Full Text Available The current management system in Russian business education is predominantly based on the principle of functional management, which in turn does not comprehensively address the emerging objectives and terms of modern-day education providers in Russia. The countries’ business schools are of the particular concern of the issue, considering the factors of their recent establishment and revenue-based financing. Presented in this paper is the outcome of implementation of the process-orientated approach to business education based on the experience of one of the leading Russian business schools. The implementation of the process-orientated approach into the management system of the business school has resulted in an array of advantages: a significant improvement in the speed of the management process; a horizontal and vertical compaction of processes due to employees making independent decisions, reduction in the number of errors, delays and alterations, an increase in the quality of tasks executed by the personnel, a decrease in the need of employee monitoring; reduction of costs associated with employee wages and equipping workplaces; development of the basis for automation of educational and supporting business processes and delegation of particular elements of business processes to external.

  12. Student Acceptance of Knowledge Management Systems: Evidence from a Canadian Business School

    OpenAIRE

    Muhammad Muazzem Hossain; Noufou Ouedraogo; Davar Rezania

    2013-01-01

    This study investigates the factors affecting the perceived usefulness of and the intention to use knowledgemanagement (KM) systems by students. The research model posits that the intention to use KM systems inhigher education depends on perceived usefulness, perceived user-friendliness, organizational rewards, andcommunity of practice. A survey method was used to collect the data for the study. We used a conveniencesample consisting of undergraduate students enrolled in various business cour...

  13. Incorporating the knowledge management cycle in e-business

    OpenAIRE

    O, Ying-Lie; Gordijn, Jaap; Akkermans, Hans

    2001-01-01

    In e-business, knowledge can be extracted from the recorded information by intelligent data analysis and then utilised in the business transaction. E-knowledge is a foundation for e-business. E-business can be supported by an intelligent information system that provides intelligent business process support and advanced support of the e-knowledge management cycle. Knowledge is stored as knowledge models that can be updated in the e-knowledge management cycle. As illustrated in examples, the e-...

  14. Improving Knowledge Management in Consulting Service Business

    OpenAIRE

    Saarela, Joonas

    2016-01-01

    This Master’s Thesis aims to improve knowledge management in a consulting service business. Currently knowledge in not managed appropriately in the case company. The purpose of this Thesis is to identify challenges related to this issue and to propose improvements to the knowledge management system of the case company. This is a qualitative case study. In this Thesis, data is collected through interviews with managers & consultants as well as observations and a literature review. The data...

  15. MANAGEMENT SYSTEM SUSTAINABILITY (BASED ON QMS, EMS, H&S AND BUSINESS INDICATORS

    Directory of Open Access Journals (Sweden)

    P.M Andre

    2009-06-01

    Full Text Available Sustainability is one of those buzz words recently introduced in our vocabulary to explain present state of life support systems. In this respect there are number of definitions which are describing specific aspect of sustainability notion. The management system is complex system and requires adequate tool to measure sustainability as the complexity property of management system. The lecture will enlight the historical background of the sustainability development and emphasizes its importance for the management system validation. The complexity of sustainability notion is characterized by multi-dimensional structure including indicators of different scale. The application of sustainability development to the management system requires respective methodology and procedure. The complexity of management system is defined as structure of elements which comprise individual functionality within the management system. Each element is described with number of indicators. The methodology is based on multi- criteria evaluation of the system. The Sustainability Index, which introduces the quality measure for the management system, is derived by agglomeration of indicators for those systems elements. Quality of the management system is an immanent property which requires specific procedure and methodology to be measured. One of the most reliably methods is the multi-criteria Sustainability Index measurement. This evaluation method is based on the priority list formation among the options under consideration, the essential feature of the evaluation method possibility to obtain the effect of different constrain on the priority list.

  16. Cultural management in family business

    OpenAIRE

    Patricia Amelia Tomei; Patrícia Jaguaribe Ferrari

    2010-01-01

    This article’s main goal is to analyze how the evolution of organizational culture can impact business performance. A theoretical framework was developed based on a review of the literature relating to organizational culture and family business succession management models. A single case study methodology was adopted based on primary and secondary data obtained through documentary research, participant observation and interviews at Guapo Loco, a Brazilian chain of Mexican restaurants / fun ...

  17. Business resilience: Reframing healthcare risk management.

    Science.gov (United States)

    Simeone, Cynthia L

    2015-09-01

    The responsibility of risk management in healthcare is fractured, with multiple stakeholders. Most hospitals and healthcare systems do not have a fully integrated risk management system that spans the entire organizational and operational structure for the delivery of key services. This article provides insight toward utilizing a comprehensive Business Resilience program and associated methodology to understand and manage organizational risk leading to organizational effectiveness and operational efficiencies, with the fringe benefit of realizing sustainable operational capability during adverse conditions. PMID:26418138

  18. Business Intelligence in Hospital Management.

    Science.gov (United States)

    Escher, Achim; Hainc, Nicolin; Boll, Daniel

    2016-01-01

    Business intelligence (BI) is a worthwhile investment, and will play a significant role in hospital management in the near future. Implementation of BI is challenging and requires resources, skills, and a strategy, but enables management to have easy access to relevant analysis of data and visualization of important key performance indicators (KPI). Modern BI applications will help to overcome shortages of common "hand-made" analysis, save time and money, and will enable even managers to do "self-service" analysis and reporting.

  19. Business System Planning Project, Preliminary System Design

    International Nuclear Information System (INIS)

    CH2M HILL Hanford Group, Inc. (CHG) is currently performing many core business functions including, but not limited to, work control, planning, scheduling, cost estimating, procurement, training, and human resources. Other core business functions are managed by or dependent on Project Hanford Management Contractors including, but not limited to, payroll, benefits and pension administration, inventory control, accounts payable, and records management. In addition, CHG has business relationships with its parent company CH2M HILL, U.S. Department of Energy, Office of River Protection and other River Protection Project contractors, government agencies, and vendors. The Business Systems Planning (BSP) Project, under the sponsorship of the CH2M HILL Hanford Group, Inc. Chief Information Officer (CIO), have recommended information system solutions that will support CHG business areas. The Preliminary System Design was developed using the recommendations from the Alternatives Analysis, RPP-6499, Rev 0 and will become the design base for any follow-on implementation projects. The Preliminary System Design will present a high-level system design, providing a high-level overview of the Commercial-Off-The-Shelf (COTS) modules and identify internal and external relationships. This document will not define data structures, user interface components (screens, reports, menus, etc.), business rules or processes. These in-depth activities will be accomplished at implementation planning time

  20. Managing with the business performances through application of business intelligence

    OpenAIRE

    Davcev, Ljupco

    2012-01-01

    Managing business performance is actually a set of integrated analytical processes which using technology is directed towards financial and operational activities in a company. The creation and management of business development performance is not a simple onetime process. The emergence of new technologies and changes in company objectives that go along with contemporary economic trends have a huge impact in the management of companies. Managing business performance influences the process ...

  1. BUSINESS MODELLING OF STRATEGIC MANAGEMENT BY THE ENTERPRISE INTELLECTUAL CAPITAL

    OpenAIRE

    Zhuravleva, I.

    2009-01-01

    The article is devoted to the resource and process approach to formation of the strategic management concept by the enterprise intellectual capital. The business model of strategic management by the intellectual capital in the environment of system business-modelling Business Studio 3 is developed.

  2. On merging business process management and geographic information systems: modeling and execution of ecological concerns in processes

    OpenAIRE

    Zhu, X.; Zhu, G; vanden Broucke, Seppe; Recker, J.

    2014-01-01

    Business Process Management describes a holistic management approach for the systematic design, modeling, execution, validation, monitoring and improvement of organizational business processes. Traditionally, most attention within this community has been given to control-flow aspects, i.e., the ordering and sequencing of business activities, oftentimes in isolation with regards to the context in which these activities occur. In this paper, we propose an approach that allows executable process...

  3. Comparing Identity Management Frameworks in a Business Context

    Science.gov (United States)

    Hoepman, Jaap-Henk; Joosten, Rieks; Siljee, Johanneke

    Several frameworks for identity management exist, each of them with its own distinguishing features. These frameworks are complex however, and their features not easily understood. This makes it hard for businesses to understand the intricacies, and difficult to select and deploy one. This paper develops business selection criteria and applies them to four popular identity management frameworks. The resulting score card (1) helps businesses to select and deploy an identity management system, and (2) provides valuable feedback to developers of identity management systems on the criteria that they should take into account when designing and implementing an identity management system that is useful for specific businesses.

  4. Business Management Occupations: Skill Standards.

    Science.gov (United States)

    Vocational Technical Education Consortium of States, Decatur, GA.

    This report organizes the information provided by 77 individuals in business management occupations in 12 states into skills inventories for persons in these jobs. The skills inventories contain the following sections: (1) occupation-specific knowledge (communication, mathematics, science); (2) workplace behaviors (work ethics, interpersonal…

  5. Fuzzy logic for business, finance, and management

    CERN Document Server

    Bojadziev, George

    1997-01-01

    This is an interdisciplinary book for knowledge workers in business, finance, management, and socio-economic sciences. It provides a guide to and techniques for forecasting, decision making, conclusions, and evaluations in an environment involving uncertainty, vagueness, and impression. Traditional modeling techniques do not capture the nature of complex systems especially when humans are involved. Fuzzy logic provides effective tools for dealing with such systems. Emphasis is on applications presented in case studies including Time Forecasting for Project Management, New Product Pricing, Clie

  6. Strategic Management and Business Analysis

    CERN Document Server

    Williamson, David; Jenkins, Wyn; Moreton, Keith Michael

    2003-01-01

    Strategic Business Analysis shows students how to carry out a strategic analysis of a business, with clear guidelines on where and how to apply the core strategic techniques and models that are the integral tools of strategic management.The authors identify the key questions in strategic analysis and provide an understandable framework for answering these questions.Several case studies are used to focus understanding and enable a more thorough analysis of the concepts and issues, especially useful for students involved with case study analysis.Accompanying the text is a CD-Rom containing the m

  7. Managing the family business transition

    OpenAIRE

    Colombo Gianluca

    2003-01-01

    In this article we focus on the transition from the traditional family business to a more complex situation that occurs when the ownership becomes fragmented due to the generational drift. We illustrate the critical issues, the decisions and the main tools that may be used to manage this transition. We consider that a firm is a family business when one or few families, with strong alliance relationships, own a percentage of shares sufficient to control the voting rights in a firm or a group o...

  8. Risk Management for e-Business

    Directory of Open Access Journals (Sweden)

    2007-01-01

    Full Text Available In the new Internet economy, risk management plays a critical role to protect the organization and its ability to perform their business mission, not just its IT assets. Risk management is the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. The risk management is an important component of a IT security program. Information and communications technology management and IT security are responsible for ensuring that technology risks are managed appropriately. These risks originate from the deployment and use of IT assets in various ways, such as configuring systems incorrectly or gaining access to restricted software.

  9. Business Intelligence in Hospital Management.

    Science.gov (United States)

    Escher, Achim; Hainc, Nicolin; Boll, Daniel

    2016-01-01

    Business intelligence (BI) is a worthwhile investment, and will play a significant role in hospital management in the near future. Implementation of BI is challenging and requires resources, skills, and a strategy, but enables management to have easy access to relevant analysis of data and visualization of important key performance indicators (KPI). Modern BI applications will help to overcome shortages of common "hand-made" analysis, save time and money, and will enable even managers to do "self-service" analysis and reporting. PMID:27514111

  10. Determining the Business Impact of Knowledge Management

    Science.gov (United States)

    Aaron, Bruce C.

    2009-01-01

    This case study describes an evaluation of business impact and return on investment (ROI) for the Knowledge Exchange, a knowledge management (KM) system within Accenture. The evaluation used a continuous measurement design to allow impact and ROI to be tracked across time and groups. The results demonstrated a significant positive impact on…

  11. A business management- and workflow-orientated information system in the Universidad Nacional de Colombia: perspectives and case-study

    Directory of Open Access Journals (Sweden)

    Ana Paula Jiménez Olea

    2010-04-01

    Full Text Available This article presents an introduction to a case study concerning the academic secretariat, a dependency of the School of Engineering, Universidad Nacional de Colombia. A methodological approach towards implemen-ting Business management (BM / Workflow Management System (WMS, using an open source code, aimed at making significant improvements in the School of Engineering’s administrative processes, particularly how teacher’s applications are dealt with. This was to optimise the secretariat’s functional performance and create knowledge in this field; general considerations are given. The possible implementation of an integral BPM- and WMS-orientated information system at the academic secretariat (seen as automating key processes may result in satisfying external and internal clients, through advantages such as reduced cost, waiting time and paperwork, plus improved use of information.

  12. Management Accounting and Business Analytics

    DEFF Research Database (Denmark)

    Nielsen, Erland Hejn; Nielsen, Steen; Jacobsen, Anders;

    2014-01-01

    This paper focuses on how System Dynamics Modeling (SDM) can contribute to an increased understanding of business in an ‘analytics’ setup. Such improved understanding is necessary to identify the variables that most effectively support a company’s strategy in a Balanced Scorecard (BSC). By combin......This paper focuses on how System Dynamics Modeling (SDM) can contribute to an increased understanding of business in an ‘analytics’ setup. Such improved understanding is necessary to identify the variables that most effectively support a company’s strategy in a Balanced Scorecard (BSC...... domain concept of ‘precision’ (solution by differential equations). We show that a company can improve its understanding of its business at a very early stage in the BSC design phase by using SDM such as causal loop diagrams....

  13. Creating Business Value through Agile Project Management and Information Systems Development

    DEFF Research Database (Denmark)

    Kautz, Karlheinz; Johansen, Thomas Heide; Uldahl, Andreas

    2014-01-01

    that develop IS/IT and for development technologies like information systems development and project management methods that are applied in the production of IS/IT. The agile method Scrum is one such technology. In the research presented here we studied productivity, quality and employee satisfaction...

  14. Information Management Architecture for an Integrated Computing Environment for the Environmental Restoration Program. Volume 2, Interim business systems guidance

    International Nuclear Information System (INIS)

    As part of the Environmental Restoration Program at Martin Marietta, IEM (Information Engineering Methodology) was developed as part of a complete and integrated approach to the progressive development and subsequent maintenance of automated data sharing systems. This approach is centered around the organization's objectives, inherent data relationships, and business practices. IEM provides the Information Systems community with a tool kit of disciplined techniques supported by automated tools. It includes seven stages: Information Strategy Planning; Business Area Analysis; Business System Design; Technical Design; Construction; Transition; Production. This document focuses on the Business Systems Architecture

  15. BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Vesna Bosilj-Vukšić

    2006-12-01

    Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

  16. Conceptualization and Integration of Information Systems in Educational Business Activities

    OpenAIRE

    Salah Alkhafaji; B. Sriram

    2013-01-01

    The business activities are highly incorporated with the technology development and need to be updated periodically. Business activities have made the technology to be more creative and innovative. The organizations need to integrate their business activities into a single system to achieve their aims and objectives successfully. Various studies are already conducted in integrating such business activities as Business Process Management System. In particular, various management systems are av...

  17. BUSINESS PLAN AS A MANAGEMENT TOOL

    Directory of Open Access Journals (Sweden)

    BRAG Ă FILOFTEIA VIORICA

    2013-02-01

    Full Text Available Most business people think of the business plans when they starting a new business or submitting documentation for accessing the funding source. The business plan involves a thinking perspective on the business, beginning from the set objectives, includes all the stages and resources they need to achieve them over a period of time. Therefore, in this article, we emphasize that they are equally useful for the daily management of a business, even if a business needs or not the new investment. Businesses need plans to optimize the growth and the development in accordance with the priorities.

  18. Business Process Reengineering in e-Governance: Maintenance of People Records with Implementation of Relational Database Management System

    Directory of Open Access Journals (Sweden)

    Reena M. Tak

    2013-09-01

    Full Text Available Good governance has become a subject of interest in every day discussions among political social, economical and business circles. All governments are willing and trying hard to formulate new strategies for effective public service delivery. e-Governance is one of the strategies for good governance, which helps effective service delivery. But mere computerization or inclusion of ICT will not be helpful to serve the cause. Rather we need an overhauling of the entire system. The solution resides in the idea of BPRE: Business Process Reengineering. Indian government has started its journey by implementing the idea of UID which will further lead to the concept of one centralized database. The author visualizes the maintenance of centralized database which will come into existence after the complete execution of the idea of UID. The current paper aims at the maintenance of centralized database by fusing together e-governance with BPRE, with special reference to UID and applying the fundamental concepts of Relational Database Management System (RDBMS. In the current paper the author suggests the implementation of RDBMS by which this centralized database could be maintained keeping in mind different events which adds and modifies the details of this database. Finally author plans to discuss the benefits of the proposed system over the existing system.

  19. Cultural management in family business

    Directory of Open Access Journals (Sweden)

    Patricia Amelia Tomei

    2010-01-01

    Full Text Available This article's main goal is to analyze how the evolution of organizational culture can impact business performance. A theoretical framework was developed based on a review of the literature relating to organizational culture and family business succession management models. A single case study methodology was adopted based on primary and secondary data obtained through documentary research, participant observation and interviews at Guapo Loco, a Brazilian chain of Mexican restaurants / fun bars, which is a family company and was founded in Rio de Janeiro in 1996. We focused on its leader's trajectory and its implications for the life cycle of the family business, the founder¿s dream and vision, succession and cultural management difficulties. We conclude that it is possible for an organization to become trapped by its cultural formation. We will see that as it reaches maturity, the organizational, family and shareholder dimensions need to adapt in a similar fashion. At this stage, the organizational culture may become dysfunctional, jeopardizing the organization's survival.

  20. Exploring performance attribution: the case of quality managment systems adoptions and business performance

    OpenAIRE

    Dick, Gavin P.M.

    2009-01-01

    Purpose. Accreditation to the ISO 9001 Quality Management Systems Standard has proven to be a persistent and growing phenomenon in services and manufacturing, yet to date little attempt has been made to explore how performance results in cross-sectional research may be attributed to different causation mechanisms and how their influences may alter over time. Methodology. The paper defines four possible causation mechanisms before searching and analysing the empirical literature on quali...

  1. E-Business And Change Management Process

    OpenAIRE

    Dijana Kovacevic

    2010-01-01

    E-business brings with it fundamental changes in the process of doing business, organization and management. In this paper the new company's performance and management challenges in the modern, electronic environment. The phenomenon of new ways pslovanja and management increasingly is a prerequisite for successful business in the global market, increasing competition and the use of new resources that information technology provides. The process of management in electronic environment develop ...

  2. Implications of business ethics for quality management

    OpenAIRE

    Fisscher, Olaf; Nijhof, André

    2005-01-01

    In the academic world research in the fields of quality management and business ethics are often separated. One reason for this is that the origins are very different; business ethics stemming from philosophy while quality management has developed from management studies. With the present developments in both fields there are strong reasons to link the disciplines. In both quality management and business ethics it is common practice to discuss issues of responsibility. Does this imply that bo...

  3. Conceptual Model of Business Value of Business Intelligence Systems

    OpenAIRE

    Popovič, Aleš; Turk, Tomaž; Jaklič, Jurij

    2010-01-01

    With advances in the business intelligence area, there is an increasing interest for the introduction of business intelligence systems into organizations. Although the opinion about business intelligence and its creation of business value is generally accepted, economic justification of investments into business intelligence systems is not always clear. Measuring the business value of business intelligence in practice is often not carried out due to the lack of measurement methods and resourc...

  4. Design of an enhanced Integrated Management System with Customer Experience Focus: The Business Process Framework (also known as eTOM and ISO9001 Together

    Directory of Open Access Journals (Sweden)

    John P. Reilly

    2012-09-01

    Full Text Available The purpose of this paper is to suggest an enhanced Process model with customer experience focus and its related documentation structure applicable to many industrial contexts. Since the Business Process Framework, also known as eTOM, is originally a Process Model for Telco industry and now being used broadly in many industries, ISO9001 is a historical and generic standard with customer focus, and there is always a question about how to integrate the Business Process Framework and ISO9001, the enhanced process model will be based on the integration of the Business Process Framework and ISO9001 highlighting the customer aspects to meet the current trends within Telco and many other industries. The management system, containing the organization, the processes based on this integration, and the performance management system is called an Integrated Management System (IMS. The paper focus is on the processes and its introduction is about Telco Business context since the Business Process Framework was born within this industry. But, the suggested IMS is applicable to many service companies and many organizational units of any industry (Ex.: any Information System organizational unit, with its service Portfolios, of any industry since the Business Process Framework and ISO9001 are too.

  5. RMB cross-border business management system%人民币跨境业务管理前置系统

    Institute of Scientific and Technical Information of China (English)

    薛春荣

    2013-01-01

    人民币跨境业务管理前置系统是为了人民币跨境收付信息管理系统(简称RCPMIS)的建设,将各个单位系统与RCPMIS连接起来的桥梁.前置系统的出现为商业银行与RCPMIS间所传数据统一了格式,提高了各系统间数据交互的工作效率,为商业银行减轻二次开发的负担,有效地减少了资金投入并且提供了更加安全到位的服务.%The front-end system of cross-border RMB business management is for construction receipt and payment information management system (RCPMIS),which is the bridge to connect various units of the system with RCPMIS.The appearce of front-end system unified format for transfer data of the commercial bank and the RCPMIS,improce data interaction between various systems work efficiency,reduce the burden of the redevelopment of commercial banks,and provide more security services

  6. Using business intelligence to manage supply costs.

    Science.gov (United States)

    Bunata, Ernest

    2013-08-01

    Business intelligence tools can help materials managers and managers in the operating room and procedural areas track purchasing costs more precisely and determine the root causes of cost increases. Data can be shared with physicians to increase their awareness of the cost of physician preference items. Proper use of business intelligence goes beyond price benchmarking to manage price performance over time. PMID:23957184

  7. Implications of business ethics for quality management

    NARCIS (Netherlands)

    Fisscher, Olaf; Nijhof, André

    2005-01-01

    In the academic world research in the fields of quality management and business ethics are often separated. One reason for this is that the origins are very different; business ethics stemming from philosophy while quality management has developed from management studies. With the present developmen

  8. Using business intelligence to manage supply costs.

    Science.gov (United States)

    Bunata, Ernest

    2013-08-01

    Business intelligence tools can help materials managers and managers in the operating room and procedural areas track purchasing costs more precisely and determine the root causes of cost increases. Data can be shared with physicians to increase their awareness of the cost of physician preference items. Proper use of business intelligence goes beyond price benchmarking to manage price performance over time.

  9. MANAGEMENT AND CHANGES IN BUSINESS ENVIRONMENT

    OpenAIRE

    Zoran Jovanoviæ

    2015-01-01

    This study emphasizes the need for managers to promptly and effectively respond to changing business environment. Also, special review on limiting factors in the activities of managers and limiting their ability to anticipate and respond to the challenges of change in the business environment. This study also suggests some ways in which managers and organizations might improve own readiness and flexibility which is needed to respond promptly to business environmental changes. Different types ...

  10. Designing Flexible E-Business Workflow Systems

    Directory of Open Access Journals (Sweden)

    Cătălin Silvestru

    2010-01-01

    Full Text Available In today’s business environment organizations must cope with complex interactions between actors adapt fast to frequent market changes and be innovative. In this context, integrating knowledge with processes and Business Intelligenceis a major step towards improving organization agility. Therefore, traditional environments for workflow design have been adapted to answer the new business models and current requirements in the field of collaborative processes. This paper approaches the design of flexible and dynamic workflow management systems for electronic businesses that can lead to agility.

  11. IMPACT OF THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ON OPERATING COST FOR SMALL AND MEDIUM - SIZED BUSINESS ORGANIZATIONS AFFILIATED TO A PURCHASING GROUP

    Directory of Open Access Journals (Sweden)

    Dominik Zimon

    2015-12-01

    Full Text Available Purpose - The purpose of this paper is to ask one question. How the implementation of the requirements of ISO 9001 system affects the costs of running the business? Design/methodology/approach - The research covered time from 2006 to 2011 and was an attempt to assess the impact of the maintenance of the ISO 9001 Quality Management System on the costs of small and medium sized business organizations. The main objective was the selection of right research subjects that would allow the formulation of the most reliable and statistically valid conclusions. For this purpose we obtained permissions to conduct research in organizations characterized by comparable futures such as size, industry, type of business and strategy. Findings - The study shows that the costs associated with the implementation and maintenance of the Quality Management System standard is still too high, and effectively discourages representatives of small and medium-sized commercial organizations from implementing ISO 9001 system.

  12. Transforming business education to produce global managers

    NARCIS (Netherlands)

    Kedia, Ben L.; Englis, Paula D.

    2011-01-01

    In recent years, globalization of businesses has occurred faster than the internationalization of business schools—in terms of faculty, students, and curriculum. Indeed, there is now a disconnect between global economic realities and the ability of business schools to produce global managers. This a

  13. Knowledge-Centric Management of Business Rules in a Pharmacy

    Science.gov (United States)

    Puustjärvi, Juha; Puustjärvi, Leena

    A business rule defines or constraints some aspect of the business. In healthcare sector many of the business rules are dictated by law or medical regulations, which are constantly changing. This is a challenge for the healthcare organizations. Although there is available several commercial business rule management systems the problem from pharmacies point of view is that these systems are overly geared towards the automation and manipulation of business rules, while the main need in pharmacies lies in easy retrieving of business rules within daily routines. Another problem is that business rule management systems are isolated in the sense that they have their own data stores that cannot be accessed by other information systems used in pharmacies. As a result, a pharmacist is burdened by accessing many systems inside a user task. In order to avoid this problem we have modeled business rules as well as their relationships to other relevant information by OWL (Web Ontology Language) such that the ontology is shared among the pharmacy's applications. In this way we can avoid the problems of isolated applications and replicated data. The ontology also encourages pharmacies business agility, i.e., the ability to react more rapidly to the changes required by the new business rules. The deployment of the ontology requires that stored business rules are annotated by appropriate metadata descriptions, which are presented by RDF/XML serialization format. However, neither the designer nor the pharmacists are burdened by RDF/XML format as there are sophisticated graphical editors that can be used.

  14. Business Continuity Management a IT

    OpenAIRE

    Zdvořáček, Jan

    2010-01-01

    The aim of this thesis executes a service continuity analysis in a real company. To achieve this we must lay certain theoretical bases, first of all in Business Continuity Management area and that in comprehending its significance for the organisation, understanding its implementing and its consequent operative management. The following part sums up theoretical knowledge in Business Continuity Management branch called IT Service Continuity Management. IT Service Continuity Management is speci...

  15. Business to business contribution analysis in supply chain management

    Directory of Open Access Journals (Sweden)

    Rodolfo Modrigais Strauss Nunes

    2015-06-01

    Full Text Available This article analyzes the contribution of e-commerce Business to Business (B2B in the management of supply chains, identifying the main processes developed through such tools in the operations of large corporations in Brazil, highlighting its advantages and disadvantages. For such, topics such as e-commerce, supply chain management and business networks were researched. Based on theoretical references searched, a survey type field research based on questionnaires with forms available on the Internet was performed. Ten major companies in the metropolitan region of Sao Paulo, which use B2B applications, participated in the survey. Among the various results, it was found that B2B e-commerce is established as an important support to the management of supply chains or business networks, improving the relationships, information exchange and transactions between the companies involved, increasing the potential for competitiveness.

  16. Small Business Management. Volume II: Business Analysis. Entrepreneurship Education for Adults--Program Development and Implementation. Second Edition.

    Science.gov (United States)

    Minnesota Univ., St. Paul. Dept. of Agricultural Education.

    A practice problem in year-end business analysis is presented to provide experience with a system of single-entry bookkeeping as part of a small business management adult education program. The problem simulates an entire business year and includes transactions involving general business revenues and expenses pertaining to most small retailing…

  17. Methods and Concepts for Business Rules Management

    OpenAIRE

    Zoet, M.M.

    2014-01-01

    Business rules are among the fastest changing business concepts in many organizations. The frequency of change is caused due to changing customer demands, changing regulation, increased regulation, and changing strategies. At the same time questions for more transparency are emerging, thus enforcing explanation of the applied business rules in a specific situation. In the current body of knowledge, Business Rules Management (BRM) is often classified as a technical solution. This perspective v...

  18. Business System Planning Project System Requirements Specification

    Energy Technology Data Exchange (ETDEWEB)

    NELSON, R.E.

    2000-09-08

    The purpose of the Business Systems Planning Project System Requirements Specification (SRS) is to provide the outline and contents of the requirements for the CH2M HILL Hanford Group, Inc. (CHG) integrated business and technical information systems. The SRS will translate proposed objectives into the statement of the functions that are to be performed and data and information flows that they require. The requirements gathering methodology will use (1) facilitated group requirement sessions; (2) individual interviews; (3) surveys; and (4) document reviews. The requirements will be verified and validated through coordination of the technical requirement team and CHG Managers. The SRS document used the content and format specified in Lockheed Martin Services, Inc. Organization Standard Software Practices in conjunction with the Institute of Electrical and Electronics Engineers Standard 8340-1984 for Systems Requirements Documents.

  19. Business continuity management in international organisations.

    Science.gov (United States)

    Adamou, Christel

    2014-01-01

    In the area of business continuity management, a preliminary review of the literature reveals extensive knowledge, expertise and experience concerning organisations in the private and public sectors. It is interesting to note, however, that there is little literature about business continuity management in international organisations, although these entities are complex and particularly prone to threats. This apparent absence of literature suggests that business continuity management has not yet hit the agenda of international organisations. In recent years, member states have encouraged senior management to design and implement business continuity strategies to minimise the mishandling of an internal crisis and build organisational resilience, but very few of them have actually been able to design and implement comprehensive business continuity programmes. Based on actual experience working in international organisations, this paper outlines some of the challenges faced by international organisations in developing and implementing business continuity activities and attempts to make suggestions for further improvement. PMID:24578023

  20. Business continuity management in international organisations.

    Science.gov (United States)

    Adamou, Christel

    2014-01-01

    In the area of business continuity management, a preliminary review of the literature reveals extensive knowledge, expertise and experience concerning organisations in the private and public sectors. It is interesting to note, however, that there is little literature about business continuity management in international organisations, although these entities are complex and particularly prone to threats. This apparent absence of literature suggests that business continuity management has not yet hit the agenda of international organisations. In recent years, member states have encouraged senior management to design and implement business continuity strategies to minimise the mishandling of an internal crisis and build organisational resilience, but very few of them have actually been able to design and implement comprehensive business continuity programmes. Based on actual experience working in international organisations, this paper outlines some of the challenges faced by international organisations in developing and implementing business continuity activities and attempts to make suggestions for further improvement.

  1. The Danish Journal of Management and Business

    DEFF Research Database (Denmark)

    Bukh, Per Nikolaj; Klausen, Kurt Klaudi; Minbaeva, Dana;

    2015-01-01

    The editorial board of the Danish Journal of Management and Business has gone through a few recent changes. In 2014 the board was supplemented with professor Dana Minbaeva from Department of Strategic Management and Globalization at Copenhagen Business School and professor Niels Peter Mols from...... Department of Economics and Business at Aarhus University. Further, from this issue the Journals Editorin-Chief, professor Flemming Poulfelt from Department of Management, Politics and Philosophy at Copenhagen Business School, will be stepping down from the editorial board and Per Nikolaj Bukh from Aalborg...

  2. Ensuring a successful family business management succession

    OpenAIRE

    Desbois, Joris

    2016-01-01

    Succession is the biggest long-term challenge that most family businesses face. Indeed, leaders ‘disposition to plan for their succession is frequently the key factor defining whether their family business subsists or stops. The research seeks to find out how to manage successfully the business management succession over main principles. This work project aims at researching the key points relevant to almost all family firms, to have a viable succession transition and positioni...

  3. Business continuity 2014: From traditional to integrated Business Continuity Management.

    Science.gov (United States)

    Ee, Henry

    As global change continues to generate new challenges and potential threats to businesses, traditional business continuity management (BCM) slowly reveals its limitations and weak points to ensuring 'business resiliency' today. Consequently, BCM professionals also face the challenge of re-evaluating traditional concepts and introducing new strategies and industry best practices. This paper points to why traditional BCM is no longer sufficient in terms of enabling businesses to survive in today's high-risk environment. It also looks into some of the misconceptions about BCM and other stumbling blocks to establishing effective BCM today. Most importantly, however, this paper provides tips based on the Business Continuity Institute's (BCI) Good Practices Guideline (GPG) and the latest international BCM standard ISO 22301 on how to overcome the issues and challenges presented. PMID:25416371

  4. Business continuity 2014: From traditional to integrated Business Continuity Management.

    Science.gov (United States)

    Ee, Henry

    As global change continues to generate new challenges and potential threats to businesses, traditional business continuity management (BCM) slowly reveals its limitations and weak points to ensuring 'business resiliency' today. Consequently, BCM professionals also face the challenge of re-evaluating traditional concepts and introducing new strategies and industry best practices. This paper points to why traditional BCM is no longer sufficient in terms of enabling businesses to survive in today's high-risk environment. It also looks into some of the misconceptions about BCM and other stumbling blocks to establishing effective BCM today. Most importantly, however, this paper provides tips based on the Business Continuity Institute's (BCI) Good Practices Guideline (GPG) and the latest international BCM standard ISO 22301 on how to overcome the issues and challenges presented.

  5. Managing creativity in business market relationships

    DEFF Research Database (Denmark)

    Andersen, Poul Houman; Kragh, Hanne

    2013-01-01

    The guest editors' introduction to the Special Issue on managing creativity in business market relationships positions the topic at the intersection between interorganizational research and creativity research. It introduces three paradoxes that managers of such processes face: a) the tension...

  6. Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics

    OpenAIRE

    mohammad dehghani saryazdi; mohammad saleh owlia

    2014-01-01

    It can be claimed that an organization is approaching excellence when it achieves acceptable results besides providing appropriate infrastructures and following right processes. Excellence models, such as European Foundation of Quality Management (EFQM), try to establish a tradeoff between enablers and outcomes in evaluating organizational performance. One of those enablers is Knowledge Management (KM), which is gaining increasing attentions nowadays regarding the soaring significance of know...

  7. Computer applications in radiology business management

    International Nuclear Information System (INIS)

    This presentation focuses on two areas of prime importance to radiology business management: financial/accounting applications and computer networking. The business management portion is an overview of accounts receivable management, financial reporting, management reporting, budgeting and forecasting (including cost/benefit analysis and break-even analysis), and personal and/or financial tax planning. The networking portion focuses on telecommunications and considers satellite facilities, electronic claims submission, and national database networking. Both numeric and graphic summaries are demonstrated in the presentation

  8. Teaching Business Process Management with Simulation in Graduate Business Programs: An Integrative Approach

    Science.gov (United States)

    Saraswat, Satya Prakash; Anderson, Dennis M.; Chircu, Alina M.

    2014-01-01

    This paper describes the development and evaluation of a graduate level Business Process Management (BPM) course with process modeling and simulation as its integral component, being offered at an accredited business university in the Northeastern U.S. Our approach is similar to that found in other Information Systems (IS) education papers, and…

  9. Business, Economics, Financial Sciences, and Management

    CERN Document Server

    2011 International Conference on Business, Economics, and Financial Sciences, Management (BEFM 2011)

    2012-01-01

    A series of papers on business, economics, and financial sciences, management selected from International Conference on Business, Economics, and Financial Sciences, Management are included in this volume.   Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources and natural resources.   The proceedings of BEFM2011 focuses on the various aspects of advances in Business, Economics, and Financial Sciences, Management and provides a chance for academic and industry professionals to discuss recent progress in the area of Business, Economics, and Financial Scienc...

  10. The Impact of ERP Systems on Business Decision-Making

    OpenAIRE

    Dusanka Lecic; Aleksandar Kupusinac

    2013-01-01

    In this paper, the authors will introduce you to the ERP system and refer to its impact on decision-making within a company. The fact that they have on their decisions, automatically affect the company's business. The basis of business process automation is the use of a well-organized information system. Because of existence two markets in producing ERP systems, business management system creates a confusing picture when choosing the appropriate solutions for business information systems.

  11. Business process management and IT management: The missing integration

    DEFF Research Database (Denmark)

    Rahimi, Fatemeh; Møller, Charles; Hvam, Lars

    2016-01-01

    The importance of business processes and the centrality of IT to contemporary organizations' performance calls for a specific focus on business process management and IT management. Despite the wide scope of business process management covering both business and IT domains, and the profound impact...... management functions to enable strategic and operational business - IT alignment. We further argue that the role of IT in an organization influences the direction of integration between the two functions and thus the choice of integration mechanisms. Using case study findings, we propose...... of IT on process innovations, the association between business process management and IT management is under-explored. Drawing on a literature analysis of the capabilities of business process and IT governance frameworks and findings from a case study, we propose the need for horizontal integration between the two...

  12. CUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS STRATEGIES

    Directory of Open Access Journals (Sweden)

    Rozitta Chittaie

    2012-06-01

    Full Text Available Changing in the current competitive environment, increasing simplicity of penetrating into the competitive market, and rapid growing of information technology are essential motives for performing activities in an environment. Nowadays, some companies step into rapid and instant development of their markets in order to improve customer relationship. These companies through adopting customer relationship management (CRM systems can earn and retain their customers' loyalty. As a result, designing customer relationship management strategies can lead to market protection, customer value increase, and greater customer satisfaction opportunities for continuous promotion of the enterprise. Regarding the complexity and the variety of strategies associated with managing a business, information-related capability seems to be an essential capability for earning profit from companies' activities and competition among peers. Hence, relation and information are employed for managing the firms are vital tools for seizing opportunities and tackling future issues. Giving the information only employed to support a company’s performance, making crucial decision about surrounding environment, increasing competitive ability of the enterprise will be difficult for company. Furthermore, since increase of competitive ability is accompanied by making greater profit on the deal, methods of raising competitive ability is an interesting and critical issue. Therefore, companies through information technology, cost reduction, and development of low-level relations with customers can achieve greater profitability. This paper probes into customer relationship management and business strategies. The implications of CRM strategies are discussed in detail.

  13. Leveraging business intelligence management to business performance management in a manufacturing environment / Landman, S.

    OpenAIRE

    Landman, Stephanus

    2011-01-01

    No business can effectively be managed without the proper management and information that reflects and creates the milieu it operates in. Business performance management creates the framework in which a structured approach can be followed in setting the scene for a predictive and controllable environment. Business intelligence creates the information structures; information relationships and a reflection of the value chain of the business. By combining the two methodologies it creates a total...

  14. Facilities Management and Digital Application of Web Engineering: Implications for Business Informatics Systems

    Directory of Open Access Journals (Sweden)

    Ezendu Ariwa

    2010-12-01

    Full Text Available A challenge that is facing businesses every day is that of how to promote themselves on the still vastly growing electronic stage. A company‟s web presence connotes a great deal to its customers, including how professional and reliable the organisation is. Companies are usually quite successful at making their websites look the part and creating a successful corporate image for themselves through their website. There are a vast number of website designers out there who can create a fantastic and aesthetically pleasing website to promote a company‟s image. But that is not all there is to a successful website. When a website is to be used as a marketing tool and additional line of income things are not so simple. The website provides the gateway to products and services as well as information required by the customer. The true knack to a successful website is to promote these as effectively as possible, and ensuring repeat visits goes hand in hand with customer loyalty.

  15. Strengthening the Focus on Business Results: The Need for Systems Approaches in Organizational Behavior Management

    Science.gov (United States)

    Hyten, Cloyd

    2009-01-01

    Current Organizational Behavior Management (OBM) research and practice may be characterized as either behavior focused or results focused. These two approaches stem from different origins and have different characteristics. The behavior-focused approach stems from applied behavior analysis (ABA) methods and emphasizes direct observation of and…

  16. Business Marketing Information Systems Skills. Voc-Ed Project. Marketing Management Career Area. Report.

    Science.gov (United States)

    Milwaukee Area Technical Coll., WI.

    A study was conducted to develop a curriculum to meet the information processing/management training needs of persons entering or continuing careers in the information marketing area. The process used for the study was based on Stufflebeam's Context, Input, Process, Product (CIPP) model of evaluation. The information gathering process included a…

  17. MODERN FORMS OF MANAGEMENT OF AGRICULTURAL BUSINESS

    Directory of Open Access Journals (Sweden)

    Nazarenko A. V.

    2015-12-01

    Full Text Available In this study, we have performed an analysis of the effective use of agricultural lands in Russia, using the methods of scientific management, as a modern form of agricultural business management. The analysis of effective models of world agricultural business, management and support, as well as the domestic and the European model of agriculture was given as well. The article contains suggestions and developing of the most rational and effective management methods for agricultural business, on the basis of international and domestic experience in this area

  18. 基于营销业务系统的智能化客户档案管理%Smart customer profiles management based on marketing business system

    Institute of Scientific and Technical Information of China (English)

    杨郁; 周茜; 徐艳霞

    2013-01-01

    通过拓展营销业务应用系统功能,将业扩流程中记录工作过程的纸质资料全部转换为电子图像并随业务处理保存在系统服务器中,实现了客户档案从实物管理向数字化、智能化管理的转变,保证了业扩报装服务质量,提高了管理水平。智能化客户档案管理系统适用于业扩报装、变更用电、计量故障、申请校表等各类用电业务、客户档案管理以及对电力客户的售后服务。%The function of marketing business application system is expanded. All paper information which records working process is converted into electronic images during business expan-sion process and is saved in the system server along with the busi-ness process. The work realizes the customer profiles from physical to digital, intelligent management, ensures the business expansion service quality, improve the management level. Intelligent custom-er profiles management system is applicable to the industry ex-panding, meters alteration, measuring fault, applying for meters proofreading and other kinds of electricity business customer pro-files management and after-sales service for power customers.

  19. Accounting in the system of human capital management at the business entities

    OpenAIRE

    Davydiuk, Tetiana; Ostapiuk, Nataliya; Petrenko, Nataliya; Malakhov, Valeriy

    2015-01-01

    Introduction. The world economic experience proves that success of an enterprise depends not only on its material and financial resources, but also on its human capital, which is the basic factor for company’s competitiveness increasing. Effective human capital management based on the data provided by accounting, however, remains underdeveloped. Purpose. Improvement of accounting methodology, which demands a number of techniques and instruments that will enable to implement theoretical assert...

  20. Modern Approach to Business Continuity Management in Food

    Directory of Open Access Journals (Sweden)

    Silvius STANCIU

    2012-11-01

    Full Text Available The development of a lasting business must aim not only the common issues, specific to the current activity. The modern management systems quantify the potential action of certain new categories of factors, too, which may seriously affect the organizations, intervening in their normal operation. The losses due to the interruption of business may be significant, being necessary a flexible management system that ensures the development of the activity of oganization in case of certain critical situations, too.

  1. STRATEGIC MANAGEMENT AS LONG TERM SURVIVAL INSTRUMENT OF BUSINESS COMPANY

    OpenAIRE

    Silineviča, Irēna

    2009-01-01

    Theoretical aspects in Strategic management of small business enterprises is analysed. Research of small enterprise management in the Latgale region is performed with the aim to do an analyses of how small business enterprises, which have survived in economic crises conditions, use strategic management opportunities. Findings have clarified the main factors which influence business management in a changing business environment in small business companies.

  2. Expert System Method in Management System of Power Consumption Business%用电业务管理系统中的专家系统方法

    Institute of Scientific and Technical Information of China (English)

    岳顺民; 余贻鑫

    2001-01-01

    首次以认知科学理论为指南,对用电业务管理模式和行为进行研究,运用其中的逻辑、规则、概念和联接对研究客体进行表征和计算。同时,采用面向对象的开发技术,对用电管理工作中的业务管理系统进行了研究与设计。为解决业务管理在组织机构、工作流程、处理方式等方面存在的特殊性约束问题,提出了类专家系统设计方法,使用电业务管理系统从根本上具有了广泛的灵活性、适应性和普遍性。%For the first time,the management mode and action of power consumption business is studied under the guidance of cognition science theory.The logic,rule,conception and connection of cognition science are applied to represent and compute the objects studied.At the same time,the object-oriented development techniques are adopted in the study and design of management system of power consumption business.In order to solve the problems of particularity restraint in organization mechanism,work procedure and handling mode of it,an expert-like design idea is presented,which makes the management system of power consumption business have wide flexibility,adaptability and universality.

  3. AGENT-BASED DESIGN OF BUSINESS INTELLIGENCE SYSTEM ARCHITECTURE

    OpenAIRE

    Roman Å PERKA

    2012-01-01

    Business intelligence is a business management term used to describe applications and technologies which are used to gather, provide access to, and analyse data and information about the organization, to help make better business decisions. The multi-agent approach provides a feasible solution for construction of the business intelligence system. This paper firstly briefly introduces the traditional business intelligence architecting principles and multi-agent approach. Secondly, a design of ...

  4. Creating a management system for customer information for a small business CASE: Botisto

    OpenAIRE

    Aho, Timo

    2012-01-01

    The purpose of this thesis project was to find and create a better solution for handling customer information at Botisto. Botisto is Spanish company selling mass customized men’s footwear. Before this thesis project, the customer information was collected manually. This information consisted, for example, of names, preferred shoe sizes and address information. During this project, it was decided that a customer information system will to be created from scratch. The system was develop...

  5. The Definitive Handbook of Business Continuity Management

    CERN Document Server

    Hiles, Andrew

    2010-01-01

    With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading

  6. Semantic business process management: a vision towards using semantic web services for business process management

    OpenAIRE

    Hepp, Martin; Leymann, Frank; Bussler, Chris; Domingue, John; Wahler, Alexander; Fensel, Dieter

    2005-01-01

    Business process management (BPM) is the approach to manage the execution of IT-supported business operations from a business expert's view rather than from a technical perspective. However, the degree of mechanization in BPM is still very limited, creating inertia in the necessary evolution and dynamics of business processes, and BPM does not provide a truly unified view on the process space of an organization. We trace back the problem of mechanization of BPM to an ontological one, i.e. the...

  7. Muhasebe Bilgi Sisteminin İşletme Yönetiminin Etkinliği Üzerindeki Etkisi(The Effect of the Accounting Information System on the Business Management Efficiency

    Directory of Open Access Journals (Sweden)

    Ali İhsan AKGÜN

    2013-11-01

    Full Text Available The operations in the businesses in the process from collecting, recording, classing, briefing of the data transferred from all business functions to interpretation and analysis of financial events are performed via information technologies. The managers using accounting reports in the accounting information system by information technologies use the information of transactional accounting system and collect specific information about activities by making use of internal financial reporting system. Cost-benefit analysis of the business is made by the accounting information system (MBS and it helps management to separate controllable events from uncontrollable events. Accounting information system constitutes infrastructure of the management information system since accounting information system is integrated information system and financial events occur in every department of the business. Accounting information system and management information system were discussed in conceptual basis in the study. In the study, a simple linear regression analysis was conducted on the data obtained from a questionnaire form conducted on the managers of Tuz Lake (Salt Lake businesses for determining the efficiency of the Accounting Information System on the business management. It was detected from the obtained findings that the novelties brought by the MBS had a positive effect on the efficiency of the business management.

  8. Human factors in safety and business management.

    Science.gov (United States)

    Vogt, Joachim; Leonhardt, Jorg; Koper, Birgit; Pennig, Stefan

    2010-02-01

    Human factors in safety is concerned with all those factors that influence people and their behaviour in safety-critical situations. In aviation these are, for example, environmental factors in the cockpit, organisational factors such as shift work, human characteristics such as ability and motivation of staff. Careful consideration of human factors is necessary to improve health and safety at work by optimising the interaction of humans with their technical and social (team, supervisor) work environment. This provides considerable benefits for business by increasing efficiency and by preventing incidents/accidents. The aim of this paper is to suggest management tools for this purpose. Management tools such as balanced scorecards (BSC) are widespread instruments and also well known in aviation organisations. Only a few aviation organisations utilise management tools for human factors although they are the most important conditions in the safety management systems of aviation organisations. One reason for this is that human factors are difficult to measure and therefore also difficult to manage. Studies in other domains, such as workplace health promotion, indicate that BSC-based tools are useful for human factor management. Their mission is to develop a set of indicators that are sensitive to organisational performance and help identify driving forces as well as bottlenecks. Another tool presented in this paper is the Human Resources Performance Model (HPM). HPM facilitates the integrative assessment of human factors programmes on the basis of a systematic performance analysis of the whole system. Cause-effect relationships between system elements are defined in process models in a first step and validated empirically in a second step. Thus, a specific representation of the performance processes is developed, which ranges from individual behaviour to system performance. HPM is more analytic than BSC-based tools because HPM also asks why a certain factor is

  9. Internationalizing Business Education for Globally Competent Managers

    Science.gov (United States)

    Kedia, Ben L.; Englis, Paula D.

    2011-01-01

    The world is shrinking as developments in technology and transportation rapidly increase global opportunities and challenges for businesses. Furthermore, developing markets are becoming increasingly important, creating new challenges for managers. Business education must step in and prepare graduates to work in and with these markets. This article…

  10. Integrated Risk Management and Global Business Ethics

    OpenAIRE

    Sison, A.J. (Alejo José)

    2000-01-01

    Nowadays, Business Ethics requires a near-expert knowledge of Law, Economics, Business, Management, Information and Environmental Technologies, apart from Psychology, Sociology and Cultural Anthropology. Furthermore, its teaching demands certain expertise in the case-method. In on other are of Philosophy is theory more closely linked to practice.

  11. Advances in Business and Management Forecasting

    CERN Document Server

    Lawrence, Kenneth D

    2011-01-01

    The topics within Advances in Business and Management Forecasting will normally include sales and marketing, forecasting, new product forecasting, judgmentally-based forecasting, the application of surveys to forecasting, forecasting for strategic business decisions, improvements in forecasting accuracy, and sales response models.

  12. Working Capital Management in Flower Retail Business

    OpenAIRE

    Talgat, Baidauletov

    2010-01-01

    The purpose of this paper is to provide empirical evidence that working capital management plays significant role in small and medium sized firm and especially for flower retail business in Kazakhstan. The results of this investigation will be used in our flower retail network in Astana further business activity.

  13. Performance Indicators for Business Rule Management

    NARCIS (Netherlands)

    Zoet, Martijn; Smit, Koen; Haan, Eline de

    2016-01-01

    From the article: With increasing investments in business rules management (BRM), organizations are searching for ways to value and benchmark their processes to elicitate, design, accept, deploy and execute business rules. To realize valuation and benchmarking of previously mentioned processes, orga

  14. Business System Planning Project, Alternatives Analysis

    Energy Technology Data Exchange (ETDEWEB)

    EVOSEVICH, S.

    2000-10-30

    The CHG Chief Information Officer (CIO) requested a study of alternatives to the current business system computing environment. This Business Systems Planning (BSP) Project Alternatives Analysis document presents an analysis of the current Project Controls, Work Management, and Business Management systems environment and alternative solutions that support the business functions. The project team has collected requirements and priorities from stakeholders in each business area and documented them in the BSP System Requirements Specification (SRS), RPP-6297. The alternatives analysis process identifies and measures possible solutions in each of the business process areas against the requirements as documented in the SRS. The team gathered input from both internal and external sources to identify and grade the possible solutions. This document captures the results of that activity and recommends a suite of software products. This study was to select the best product based on how well the product met the requirements, not to determine the platform or hardware environment that would be used. Additional analysis documentation can be found in BSP project files.

  15. Business System Planning Project, Alternatives Analysis

    International Nuclear Information System (INIS)

    The CHG Chief Information Officer (CIO) requested a study of alternatives to the current business system computing environment. This Business Systems Planning (BSP) Project Alternatives Analysis document presents an analysis of the current Project Controls, Work Management, and Business Management systems environment and alternative solutions that support the business functions. The project team has collected requirements and priorities from stakeholders in each business area and documented them in the BSP System Requirements Specification (SRS), RPP-6297. The alternatives analysis process identifies and measures possible solutions in each of the business process areas against the requirements as documented in the SRS. The team gathered input from both internal and external sources to identify and grade the possible solutions. This document captures the results of that activity and recommends a suite of software products. This study was to select the best product based on how well the product met the requirements, not to determine the platform or hardware environment that would be used. Additional analysis documentation can be found in BSP project files

  16. Mobile information management in E-business - with case study

    OpenAIRE

    Zhang, Yanchao

    2010-01-01

    This report carries on write according to the background of Business of information system and ICT management; making use of this MEB management system can be convenient for our needs. The main idea of this report is to discuss the advantages and disadvantages about MEB and the difference between E-business and MEB, by study the bank case(such as KBC bank) , we will focuses on E- payment in MEB, what will be the future evolution in e business on point of IT Mobile architecture. And we wil...

  17. Conjoint Management of Business Processes and Information Technologies

    DEFF Research Database (Denmark)

    Siurdyban, Artur

    technologies can be supported and improved. The study is organized into five research papers and this summary. Each paper addresses a different aspect of conjoint management of business processes and information technologies, i.e. problem development and managerial practices on software...... and improve business processes. As a consequence, there is a growing need to address managerial aspects of the relationships between information technologies and business processes. The aim of this PhD study is to investigate how the practice of conjoint management of business processes and information...... resulting from systems and process implementations and their corporate-level management aspects. It reports on four case studies of industrial projects representing different perspectives of the studied phenomenon. The first case study pertains to the interdependencies between business processes...

  18. The Management of Law Firms Using Business Process Management, Document Management and Web Services Integration

    OpenAIRE

    Roxana Maria Petculet

    2012-01-01

    The aim of this paper is to present the technical solution implemented in the present context for the management of law firms. The informational system consists of the automation of business processes using a BPM engine and electronic archiving using a DMS. The communication between the two modules is made by invoking web services. The whole system integrates modules like: project management, contract management, invoice management, collection, CRM, reporting.

  19. The Management of Law Firms Using Business Process Management, Document Management and Web Services Integration

    Directory of Open Access Journals (Sweden)

    Roxana Maria Petculet

    2012-03-01

    Full Text Available The aim of this paper is to present the technical solution implemented in the present context for the management of law firms. The informational system consists of the automation of business processes using a BPM engine and electronic archiving using a DMS. The communication between the two modules is made by invoking web services. The whole system integrates modules like: project management, contract management, invoice management, collection, CRM, reporting.

  20. Literature Review of Knowledge Management in Business

    Institute of Scientific and Technical Information of China (English)

    彭艳坤

    2015-01-01

    Knowledge management in Business is mainly about productivity,knowledge worker,knowledge workers’ problems,and the knowledge they are required to do their work.To fulfill productivities,there are five theories to tackle that problem.

  1. Ohio Business Management. Technical Competency Profile (TCP).

    Science.gov (United States)

    Ray, Gayl M.; Wilson, Nick; Mangini, Rick

    This document describes the essential competencies from secondary through post-secondary associate degree programs for a career in business management. Ohio College Tech Prep Program standards are described, and a key to profile codes is provided. Sample occupations in this career area, such as management trainee, product manager, and advertising…

  2. Assessing the Performance of Business Unit Managers

    NARCIS (Netherlands)

    Bouwens, J.F.M.G.; van Lent, L.A.G.M.

    2006-01-01

    Using a sample of 140 managers, we investigate the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers.We show that the weight on accounting return measures is associated with the authority of these managers, and we d

  3. Risk Management for e-Business

    OpenAIRE

    Floarea NASTASE; Pavel NASTASE

    2007-01-01

    In the new Internet economy, risk management plays a critical role to protect the organization and its ability to perform their business mission, not just its IT assets. Risk management is the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. The risk management is an important component of a IT security program. Information and communications technology management and IT security are responsible for ensuring that technology risks are managed...

  4. Business information systems in Hungary

    OpenAIRE

    Sasvari, Peter

    2013-01-01

    Nowadays the issue of information technology in business is moving into the centre of attention, which is also indicated by the fact that more and more companies, not accidentally, recognize its importance. Business information systems are not only fashionable – their application promotes more efficient operation of the company and also improves the supply of information to decision-makers; applying such systems can also play an important role in helping companies to put greater emphasis on i...

  5. THE INTEGRATION OF BUSINESS MODELS AS PART OF PRE-MERGER AND ACQUISITIONS IN THE POLISH SECTOR OF MANAGEMENT INFORMATION SYSTEMS

    Directory of Open Access Journals (Sweden)

    Jolanta Wartini-Twardowska

    2016-09-01

    Full Text Available This paper presents the methodology of assessing opportunities and threats related to the combining of heterogeneous business models in complex organizations (enterprise groups from the point of view of added value. The main objective was to develop a methodology for assessing the risk of including a company with a specific business model within a complex organization. The authors carried out an in-depth analysis of mutual influences for fifteen typical business models. Guided by their original approach to classifying business models in the sector for management information systems, the authors used the cross-impact method to rank models in the value chain of this sector. The operational processes of the business models were also identified. The proposed methodology allows for a relatively accurate assessment of the impact of particular operational processes of one model upon the strategic objectives of another. The study established a set of data enabling the determination of the potential risks of combining two distinct sector models, the ‘integrator’ and the ‘added value reseller’, as an enterprise group. The methodology presented in this paper could be used to develop a computer system supporting strategic decisions regarding the allocation of resources in complex organizations.

  6. Managing Green Business Model Transformations

    CERN Document Server

    Sommer, Axel

    2012-01-01

    Environmental sustainability creates both tremendous business opportunities and formidable threats to established companies across virtually all industry sectors. Yet many companies tackle the issue in a superficial or passive way through increased environmental reporting, the use of “greenspeak” in their corporate communication activities or isolated efforts to create green products or reduce pollution. In contrast, there are a small but increasing number of firms that employ a holistic approach to sustainability and consider fundamental changes to their existing business models. By ignoring the opportunities of Green Business Model Transformations, companies exclude themselves from a large variety of potential means to create economic value. In addition to ordinary product and process innovations, they can change “the rules of the game” within an industry towards environmental sustainability. This can facilitate the commercialisation of new green products that would not be competitive otherwise targ...

  7. Consolidated Business Information System (CBIS)

    Data.gov (United States)

    Office of Personnel Management — Data from the U.S. Office of Personnel Management (OPM)'s core financial system. CBIS is the official OPM financial management system of record. Every agency must...

  8. Importance of Strategic Management in Business

    Directory of Open Access Journals (Sweden)

    Yakup DURMAZ

    2016-03-01

    Full Text Available Today, we see a busy and fast period of change in all area of our life. This process consistently changes especially the management domain and forces business managers to be ready to change at any moment. Change has become so fast all around the world and it has turned into a multidimensional concept. The period of change in which we live in an interactive and fast way in political, social, cultural and economic areas brings up different processes such as quick start, quick decision making, bringing more dynamics and flexibility structure to management. In this context, the main idea of our study is based on that businesses should manage the process of change by using strategies. Businesses which understand clearly what strategy is and design their future plans based on those strategies are going to be more successful than their competitors in the environments seen fierce competition and fast change. In our study formed around this basic thesis, first we will make a conceptual analysis related to strategies, then refer to the importance of strategic management and we will examine strategic management contributions to businesses and finally, we will mention the importance of connection between strategy and culture of an organization to be enable more success in the strategic management process.

  9. Business Process Reengineering in e-Governance: Maintenance of People Records with Implementation of Relational Database Management System

    OpenAIRE

    Reena M. Tak

    2013-01-01

    Good governance has become a subject of interest in every day discussions among political social, economical and business circles. All governments are willing and trying hard to formulate new strategies for effective public service delivery. e-Governance is one of the strategies for good governance, which helps effective service delivery. But mere computerization or inclusion of ICT will not be helpful to serve the cause. Rather we need an overhauling of the entire system. The solution reside...

  10. Disaster Recovery Planning as part of Business Continuity Management

    Directory of Open Access Journals (Sweden)

    J. Pinta

    2011-12-01

    Full Text Available Nowadays, a well functioning ICT infrastructure belongs to the most critical factors of companies across all branches of business. An importance of ensuring the continued operation of information systems, or the rapid recovery of the systems in the case of emergency, has increased. These needs require creating business continuity management plan and disaster recovery planning. This paper describes the creation of emergency and recovery plans and setting recovery objectives significantly affecting their efficiency.

  11. Disaster Recovery Planning as part of Business Continuity Management

    OpenAIRE

    J. Pinta

    2011-01-01

    Nowadays, a well functioning ICT infrastructure belongs to the most critical factors of companies across all branches of business. An importance of ensuring the continued operation of information systems, or the rapid recovery of the systems in the case of emergency, has increased. These needs require creating business continuity management plan and disaster recovery planning. This paper describes the creation of emergency and recovery plans and setting recovery objectives significantly affec...

  12. A Knowledge Management System in a KnowledgeIntensive Business: An Exploratory Study in a GlobalICT Company

    OpenAIRE

    GREFBERG, HJALMAR; Netzell, Lucas

    2016-01-01

    To increase competitive advantage, organizations are developing how they manage internalknowledge. This has been tackled by implementing various Knowledge Management Systems,which have been developed based on the needs of specific teams and/or latest trends. Suchapproach is problematic since it does not take into consideration what the users currentKnowledge Management practices are, nor if the system is relevant for a larger mass.The purpose of this thesis is to identify what requirements fr...

  13. Issues for small businesses with waste management.

    Science.gov (United States)

    Redmond, Janice; Walker, Elizabeth; Wang, Calvin

    2008-07-01

    Participation by small and medium enterprise (SME) in corporate social responsibility issues has been found to be lacking. This is a critical issue, as individually SMEs may have little impact on the environment but their collective footprint is significant. The management style and ethical stance of the owner-manager affects business decision making and therefore has a direct impact on the environmental actions of the business. Although adoption of environmental practices to create competitive advantage has been advocated, many businesses see implementation as a cost which cannot be transferred to their customers. After a brief review of pertinent literature this paper reports on an exploratory investigation into the issue. Results show that whereas owner-managers of small enterprises express concern regarding the environment, this does not then translate into better waste management practices.

  14. Issues for small businesses with waste management.

    Science.gov (United States)

    Redmond, Janice; Walker, Elizabeth; Wang, Calvin

    2008-07-01

    Participation by small and medium enterprise (SME) in corporate social responsibility issues has been found to be lacking. This is a critical issue, as individually SMEs may have little impact on the environment but their collective footprint is significant. The management style and ethical stance of the owner-manager affects business decision making and therefore has a direct impact on the environmental actions of the business. Although adoption of environmental practices to create competitive advantage has been advocated, many businesses see implementation as a cost which cannot be transferred to their customers. After a brief review of pertinent literature this paper reports on an exploratory investigation into the issue. Results show that whereas owner-managers of small enterprises express concern regarding the environment, this does not then translate into better waste management practices. PMID:17445961

  15. The Small Business Challenge to Management Education.

    Science.gov (United States)

    Gibb, Allan A.

    1983-01-01

    Reviews the needs of the owner/manager for training and development and indicates how they might best be met. Discusses the nature of management in small business and explores implications for training methods. Also discusses program possibilities and marketing strategies. (JOW)

  16. Business Management for Independent Schools. Third Edition.

    Science.gov (United States)

    National Association of Independent Schools, Boston, MA.

    This business management manual discusses school accounting and reporting principles; in particular, financial management, computerization, and records retention techniques. First is described the basic accounting principles, plant funds, endowment funds, operational funds, chart of accounts, and financial states of the school's annual financial…

  17. DOCFLOW: AN INTEGRATED DOCUMENT WORKFLOW FOR BUSINESS PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Boonsit Yimwadsana

    2011-01-01

    Full Text Available Document management and workflow management systems have been widely used in large business enterprises to improve productivity. However, they still do not gain large acceptance in small and mediumsized businesses due to their cost and complexity. In addition, document management and workflow management systems are often used separately because they solve different problems. Only some part of document management systems should be tied together with workflow management systems. However, in most business environment, documents actually flow according to workflow definitions. Our work, thus, combines the two concepts together and simplifies the management of both document and workflow to fit business users. Our application, DocFlow, is designed with simplicity in mind while still maintaining necessary workflow and document management standard features with security. Approval mechanism is naturally included in the workflow, and the approval can be performed by a group of actors such that only one of the team members is sufficient to make the group's decision. A case study of news publishing process is shown to demonstrate how DocFlow can be used to create a workflow that fits the news publishing process.

  18. Business Management Concept Areas for Two-Year Postsecondary Institutions

    Science.gov (United States)

    Gentry, Lee; Gentry, Eileen

    1978-01-01

    A core of educational concepts in business ownership and management for two-year postsecondary institutions is outlined: economic systems, economic decisionmaking, organizational structure, management principles, marketing factors, accounting, legal obligations, financial structure, risk-taking and insurance, taxes, data processing, and social…

  19. GREEN BUSINESS PROCESS MANAGEMENT: A RESEARCH AGENDA

    Directory of Open Access Journals (Sweden)

    Aditya Ghose

    2010-01-01

    Full Text Available There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive technologies or waste disposal techniques, we often ignore the fact that the ability to optimize (existing operations to reduce their emissions impact is fundamental to this exercise. Business process management (BPM technology, with its focus on understanding, modelling and improving/optimizing business processes, is a key starting point. Process modelling technology has applications beyond what we would traditionally describe as business processes - we can also model and improve manufacturing and other "physical" processes. This paper describes the contours of the emerging research landscape in green business process management and presents some early results in this area.

  20. People management as indicator of business excellence

    DEFF Research Database (Denmark)

    Haffer, Rafal; Kristensen, Kai

    2010-01-01

    Purpose – This paper aims to show the importance of people management as a key indicator of business excellence based on four research projects, conducted on the samples of Polish (in the years 2004-2005 and 2006-2007) and Danish companies (in 1999 and 2005). Design/methodology/approach – EFQM...... it possible to compare developing Polish and developed Danish companies in their initiatives aiming at business excellence. Findings – The results indicate significant negligence in the management of human resources as one of the initiatives towards business excellence of Polish enterprises before Poland...... Excellence Model indicators were used as the evaluation criteria for the studies. The data were next estimated as a structural equation model by partial least squares using SmartPLS software. That estimation was conducted on the model of the Danish Business Excellence Index methodology. Presented data make...

  1. Risk Management and Risk Management Failure: Lessons for Business Enterprises

    OpenAIRE

    Olajide Solomon Fadun

    2013-01-01

    The recent economic volatility gives risk management a new focus and eminence. Successful firms are able and willing to effectively integrate risk management at all levels of management process. The purpose of the study is to highlight the importance of effective risk management (ERM) in preventing risk management failure. Risk management failure prevents firms’ from meeting their expectations; thus, results to repeated business and project failures. Although the degree of risk management act...

  2. MANAGEMENT OF ECOLOGIZATION OF AGRICULTURAL BUSINESS

    Directory of Open Access Journals (Sweden)

    Zvyagintseva O. S.

    2015-12-01

    Full Text Available In modern conditions, an important task is to ensure food independence of Russia. This is due to the need of acceleration the import substitution in terms of the current foreign trade policy of the country. In this context, a priority task for managers of the agricultural sector is to increase profitability of agricultural production, taking into account compliance with its greening. The questions of improving the management of agricultural business through its transition to an innovative path of development, including the greening of nature are investigated in this article. We have investigated the concept of "agribusiness" in terms of its economic content. In addition, the main components of this category considered and described in the article. The article presents an analysis of the main results of environmental protection and the most important indicators of environmental management. We have shown the assessment of the dynamics of production and economic indicators of agribusiness management and ecologization and their relationship. On the basis of this study, we have made the conclusions about the need to reform the control system of agricultural production by using innovative mechanisms. Which, in turn, is possible using the four main directions of scientific and technical progress, including biological innovations, tools of technical progress, innovative approaches to the development of energy resources and the organizational and economic innovation

  3. INFORMATION SYSTEMS AS A BUSINESS RESOURCE

    Directory of Open Access Journals (Sweden)

    STEGĂROIU CARINA-ELENA

    2014-05-01

    Full Text Available Current research indicates that the significant global expenditure on information systems (IS is increasing and will continue to grow. It is very likely that in the future, organization will continue to invest heavily in IS. It has been suggested that IS will further expand so that societies and organizationsin the future will depend on global IS infrastructures, that knowledge management will become the key to managerial and professional knowledge and that telecommunication networks will create virtual organizations, businesses, markets and opportunities. Against this background there is a concern that many IS projects do not meet business objectives. Consequently, we analysie a model of IS business success as a solution for both responsible evaluation of alternate investments and realistic project management.

  4. Improving management skills through business simulation

    OpenAIRE

    Silva, Paulino; Silva, Rui Bertuzi da

    2012-01-01

    A survey was conducted among students of the Accounting and Administration undergraduate degree at ISCAP – IPP (School of Accounting and Administration of Polytechnic Institute of Porto) in order to understand their perception value of their course Business Simulation (BS). This course is provided in a business environment where students can learn by doing through the management of a company as they were in the real life, but risk-free. The learning tasks are provided in an action-oriented fo...

  5. Streamling the Change Management with Business Rules

    Science.gov (United States)

    Savela, Christopher

    2015-01-01

    Will discuss how their organization is trying to streamline workflows and the change management process with business rules. In looking for ways to make things more efficient and save money one way is to reduce the work the workflow task approvers have to do when reviewing affected items. Will share the technical details of the business rules, how to implement them, how to speed up the development process by using the API to demonstrate the rules in action.

  6. Customer Experience Management and Business Performance

    DEFF Research Database (Denmark)

    Grønholdt, Lars; Martensen, Anne Duhr; Jørgensen, Stig;

    2015-01-01

    Purpose: – The purpose of this paper is to examine how essential dimensions of customer experience management (CEM) drive business performance in Danish companies. Design/methodology/approach: – An empirical study is conducted to investigate the relationships between seven CEM dimensions...... the importance of essential CEM dimensions which influence business performance. The results can help companies to understand CEM and develop CEM strategies. Originality/value: – The paper provides a deeper insight into CEM and how CEM works....

  7. GREEN BUSINESS PROCESS MANAGEMENT: A RESEARCH AGENDA

    OpenAIRE

    Aditya Ghose; Konstantin Hoesch-Klohe; Lothar Hinsche; Lam-Son Le

    2010-01-01

    There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive technologies or waste disposal techniques, we often ignore the fact that the ability to optimize (existing) operations to reduce their emissions impact is fundamental to this exercise. Business process management (BPM) technology, with its focus on understanding, modelling and improving/optimizing business processes, ...

  8. Management analysis of the selected business entity

    OpenAIRE

    Julie Zelená

    2007-01-01

    The fundamental practical contribution of my article is the completion of a management model of claim turnover whereof its implementation enables to enhance the productive force of the business entity and prevents the occurrence of a secondary insolvency of the enterprise. The secondary insolvency is forming an up-to-date problem of the current business entities and is often a reason for the occurrence of insolvency having its impacts in the field of commercial as well as criminal law. On the...

  9. The transfer of a health insurance/managed care business.

    Science.gov (United States)

    Gavin, John N; Goodman, George; Goroff, David B

    2007-01-01

    The owners of a health insurance/managed care business may want to sell that business for a variety of reasons. Health care provider systems may want to exit that business due to operating losses, difficulty in complying with regulations, the inherent conflict in operating that business as part of a provider system, or the desire to focus on being a health care provider. Health insurers/HMOs may want to sell all or a portion of their business due to operating losses, difficulty in servicing a particular market, or a desire to focus on other markets. No matter what reason prompts a seller to undertake a sale, a sale of health insurance/managed care business can be a complicated transaction involving a multitude of issues. This article will focus first on the ways in which such a sale may be structured. The article will then discuss some transactional issues that may arise in the negotiations for the sale of a health insurance/managed care business. The article will then focus on some particular legal issues that arise in each sale-e.g., antitrust, HIPAA, regulatory approvals, and charitable issues. Finally, this article will provide an overview of tax structuring considerations.

  10. Content management systems (CMS)

    OpenAIRE

    Oriahi, Harrison

    2014-01-01

    This thesis describes the three most common and widely used content management systems (CMS) used to power several millions of business websites on the internet. Since there are many other content managements systems online, this report provides some helpful guides on each of the three most used systems and the web design projects that each of them maybe most suitable. There are plenty of options when it comes to selecting a content management system for a development project and this the...

  11. Identification of social and management priorities by changing the position of marketing specialist in organizational systems of business

    Directory of Open Access Journals (Sweden)

    I.V. Lylyk

    2013-06-01

    Full Text Available The aim of the article. This article deals with evolution of marketer`s position in organizational structure of enterprise in the context of marketing development and its implementation in everyday activities of Ukrainian firms. New tasks of marketers are defined in conditions of media possibilities formation for consumers.The results of the analysis. The new terms of cooperation with customers first of all change the functions of marketer. Regard to the marketing function as the main management concept, aimed at identification and satisfying customer needs, it remains the unchanged. Marketing directly influences on strategic decision making and is main element of communications between business owners and managers with customers.However, new conditions of cooperation with consumer require new approach for marketers functions. While cooperating with consumers, marketer should understand, that he/she is communicating with equal in organizational, informational and technological possibilities partner.Forming integrated marketing communications with organized consumers through their structures is becoming one of marketers functions. Modern task of marketers is forming appropriate interactive mechanisms of cooperation with consumers, based on their social position in society.Conclusions and directions of further researches. Digital space development also requires marketer to implement new task: learn to cooperate on independent public own information space of consumer, in which consumer has all technological tools to change behavior of clients in relation to suggested goods. New customer leads to change of marketers position in organizational business structure. Modern marketer influences on decision making. However, organizational structure of enterprise should be improved from the perspective of new informational tools.

  12. Business Model Management Typologies–Cognitive Mapping of Business Model Landscapes

    OpenAIRE

    Diana Chroneer; Jeaneth Johansson; Malin Malmstrom

    2015-01-01

    Business model management is critical in the development of business models aimed to launch innovations and generate high venture performance. This study presents the use of personal construct theory and the repertory grid methodology, a new technique to explore central factors in entrepreneurs’ business model management. We identify typologies for business model management and underlying logics of these typologies. The study advances the business model literature in several ways. First it co...

  13. 78 FR 37409 - Small Business Size Standards: Finance and Insurance and Management of Companies and Enterprises

    Science.gov (United States)

    2013-06-20

    ... From the Federal Register Online via the Government Publishing Office ] SMALL BUSINESS ADMINISTRATION 13 CFR Part 121 RIN 3245-AG45 Small Business Size Standards: Finance and Insurance and Management... enrollment in the Systems of Award Management's (SAM) Dynamic Small Business Search database, and more...

  14. Nuclear maintenance and management system

    International Nuclear Information System (INIS)

    The Mitsubishi Electric Co., Ltd. has developed to introduce various computer systems for desk-top business assistance in a power plant such as system isolation assisting system, operation parameter management system, and so on under aiming at business effectiveness since these ten and some years. Recently, by further elapsed years of the plants when required for further cost reduction and together with change of business environment represented by preparation of individual personal computer, further effectiveness, preparation of the business environment, and upgrading of maintenance in power plant business have been required. Among such background, she has carried out various proposals and developments on construction of a maintenance and management system integrated the business assistant know-hows and the plant know-hows both accumulated previously. They are composed of three main points on rationalization of business management and document management in the further effectiveness, preparation of business environment, TBM maintenance, introduction of CBM maintenance and introduction of maintenance assistance in upgrading of maintenance. Here was introduced on system concepts aiming at the further effectiveness of the nuclear power plant business, preparation of business environment, upgrading of maintenance and maintenance, and so on, at a background of environment around maintenance business in the nuclear power plants (cost-down, highly elapsed year of the plant, change of business environment). (G.K)

  15. Determination Of Customer-Perceived Value Of Business-To Business Relationship Managers: A Conceptual Model

    OpenAIRE

    Holt, S

    1999-01-01

    This working paper outlines a doctoral research2 project on customer value determination in business markets. In long-term business relationships, relationship managers are a key component in delivering customer value. The paper presents a literature review and conceptual framework for the determination of customer-perceived value of relationship managers in long-term business-to-business relationships.

  16. Exploring and Managing Tensions in and between the Family Business and Business Family

    OpenAIRE

    Degadt, Jan

    2012-01-01

    Managing tensions is at the core of doing business, has always been and will always be. This holds for any business, especially also for family businesses. Managing tensions implies that the entrepreneurs and the entrepreneurial families will have to make choices. Making choices is one of the fundamentals of economics and it is essential for any decision-making, in politics, in business, anywhere.

  17. General business model patterns for Local Energy Management concepts

    Directory of Open Access Journals (Sweden)

    Emanuele eFacchinetti

    2016-03-01

    Full Text Available The transition towards a more sustainable global energy system, significantly relying on renewable energies and decentralized energy systems, requires a deep reorganization of the energy sector. The way how energy services are generated, delivered and traded is expected to be very different in the coming years. Business model innovation is recognized as a key driver for the successful implementation of the energy turnaround. This work contributes to this topic by introducing a heuristic methodology easing the identification of general business model patterns best suited for Local Energy Management concepts such as Energy Hubs. A conceptual framework characterizing the Local Energy Management business model solution space is developed. Three reference business model patterns providing orientation across the defined solution space are identified, analyzed and compared. Through a market review a number of successfully implemented innovative business models have been analyzed and allocated within the defined solution space. The outcomes of this work offer to potential stakeholders a starting point and guidelines for the business model innovation process, as well as insights for policy makers on challenges and opportunities related to Local Energy Management concepts.

  18. Career Management Issues of Female Business Expatriates.

    Science.gov (United States)

    Selmer, Jan; Leung, Alicia S. M.

    2002-01-01

    Responses to a career management survey from 309 male and 79 female business expatriates revealed that, controlling for demographic differences, females could less often meet their career goals with the corporation. They were less likely to regard expatriation as a useful career move. Explanations were derived from relevant research literature.…

  19. Improving Superintendent-Business Manager Communication

    Science.gov (United States)

    Malinowski, Matthew J.

    2010-01-01

    Effective school business managers regularly assess themselves to ensure that they are "on top of their game" in the many facets of their jobs. One area they should not lose sight of, especially in the current economic situation, is their ability to communicate with their colleagues in the district. They may feel overwhelmed by the number of…

  20. Applying Total Quality Management to Business Education.

    Science.gov (United States)

    Brown, Daniel J.; Koenig, Harold F.

    1993-01-01

    Responses from 390 business school alumni (60%) show that students want educators to consider their opinions about their overall educational experience and what happens after graduation. A total quality management approach can help discover customer/student needs, establish a focus on improvement, and implement a process orientation. (SK)

  1. Business intelligence as support to knowledge management

    OpenAIRE

    Jelica Trninic; Jovica Durkovic; Lazar Rakovic

    2011-01-01

    Knowledge management is becoming an increasingly important business resource not only in the development and innovation process, but also in securing an organization’s competitiveness and survival in the environment. In view of the fact that there is no full consent as regards adopting a universal definition, knowledge management can be regarded as a concept encompassing methods of simplifying, enhancing, sharing, distributing and creating knowledge within an organization. The dominant approa...

  2. Enterprise Systems & Business Relationships : The Utilization of IT in the Business with Customers and Suppliers

    OpenAIRE

    Ekman, Peter

    2006-01-01

    This thesis deals with how companies utilize their enterprise systems in their business relationships. The study’s starting point is enterprise systems that basically are standardised information systems that the company can acquire from software vendors like SAP, Oracle and Microsoft. Enterprise systems aim to integrate and manage all the company’s data and it can also be linked to its business partners. The thesis contains two case studies of how a focal company utilizes its enterprise syst...

  3. The asset management business model

    International Nuclear Information System (INIS)

    This presentation describes the 4 transformation stages of the electric power industry as being vertical unbundling as seen in Europe and Asia, horizontal unbundling as seen in Canada and the United States, industry convergence as seen in Australia and New Zealand, and strategic consolidation as seen in the United Kingdom. The rationale for horizontal unbundling is described with reference to the asset owner, the asset manager and the utility service provider. The presentation includes several viewgraphs depicting the following: the asset management model; the path to success which was built upon a decade of experience; number of stock items from 1991 to 2001; substation capacity utilization from 1997 to 2001; O and M costs per customer from 1990 to 2000; reliability improvements from 1994 to 2000; the design, operation and maintenance of 13 investment pools; transition strategies for total transformation; and, regionally adjusted wage rates. 11 figs

  4. Business Continuity Management in Banks

    OpenAIRE

    Sunil Rai; Lakshmi Mohan

    2006-01-01

    Advances in the banking sector have ushered in an era of multi-productand multi-services being delivered using multiple yet integratedchannels. The use of information and communication technology (ICT) ison the increase and encompasses nearly the entire gamut of bankingoperations. Rising competition and customer expectations havecompelled top management to implement, and continuously upgrade, agileand scalable ICT practices and solutions. The enormity and range ofbanking services combined wit...

  5. Managing risks in business model innovation processes

    DEFF Research Database (Denmark)

    Taran, Yariv; Boer, Harry; Lindgren, Peter

    2010-01-01

    Companies today, in some industries more than others, invest more capital and resources just to stay competitive, develop more diverse solutions, and increasingly start thinking more radically when considering their business models. However, despite the understanding that business model (BM......) innovation is a risky enterprise, many companies are still choosing not to apply any risk management in the BM innovation process. The objective of this paper is to develop a better understanding of how risks are handled in the practice of BM innovation. An analysis of the BM innovation experiences of two...

  6. Customer Experience Management and Business Performance

    DEFF Research Database (Denmark)

    Grønholdt, Lars; Martensen, Anne; Jørgensen, Stig;

    2014-01-01

    Purpose – The purpose of this paper is to examine how essential dimensions of customer experience management (CEM) drive business performance in Danish companies. Methodology/approach – An empirical study is conducted to investigate the relationships between seven CEM dimensions, differentiation...... and financial performance. Research limitations – This study is limited to the seven identified CEM dimensions in Danish companies. Practical implications – This study has clear implications in terms of identifying and measuring the importance of essential CEM dimensions which influence business performance...

  7. ROMANIAN BUSINESS WOMEN: MANAGERS OR LEADERS?

    Directory of Open Access Journals (Sweden)

    Adriana UNGUREANU

    2016-07-01

    Full Text Available Leadership is a concept appeared in the second part of the twentieth century which developed later on because of the business necessity as the economic environment has become more and more complex and the classic managerial style was no more efficient. In this complex world of business, women were traditionally involved in business at the administrative level, with small chances to reach top structures in a company. Due to the modern times, they won their rights to prove their management skills and to obtain more important jobs in famous companies. This paper presents the results of a research based on interview method and getting responses from Romanian women involved in business at the middle and top management in multinational companies. The main goal of the study was to identify the main features that define the women as a leader or a manager by finding lateral thinking skills. This research revealed that most of the women interviewed have their features closer to the conventional leader and only few of them have developed strong lateral thinking skills.

  8. Risk Evaluation of Business Continuity Management by Using Green Technology

    Science.gov (United States)

    Gang, Chen

    IT disasters can be seen as the test of the ability in communities and firms to effectively protect their information and infrastructure, to reduce both human and property loss, and to rapidly recover. In this paper, we use a literature meta-analysis method to identify potential research directions in Green Business Continuity Management (GBCM). The concept and characteristics of GBCM are discussed. We analysis the connotation and the sources of green technology risk. An assessment index system is established from the perspectives of GBCM. A fuzzy comprehensive assessment method is introduced to assess the risks of green technology in Business Continuity Management.

  9. KNOWLEDGE MANAGEMENT CHALLENGES IN NEW BUSINESS DEVELOPMENT

    DEFF Research Database (Denmark)

    Jensen, Ole Kjeldal; Ahmed-Kristensen, Saeema; Jensen, Nevena

    2011-01-01

    The empirical study this paper is based upon, aimed to identify and describe knowledge management challenges, throughout the new business development process. This paper reports findings from the study, as well as the framework used for analysing the KM challenges, which can be applied to other...... in the early phases. Furthermore, two new roles of the early phase, besides instigating projects, were found. This study contributes to the development of support tools for knowledge management in industry and to research with a deeper understanding of the new business development process....... case studies for comparison. Six interviews and 2 full-day workshops, gathering the perspectives of 76 people from an energy-utilities company forms the empirical background of the study. Six categories of knowledge management challenges were identified and, within each, central issues were extracted...

  10. From process logic to business logic - A cognitive approach to business process management

    OpenAIRE

    Wang, M; H. Wang

    2006-01-01

    The unpredictability of business activities means that business process management should provide a way to adapt to change. The traditional workflow approach, based on predefined process logic, offers little support for today's complex and dynamic business environment. Therefore, a cognitive approach is proposed to help manage complex business activities, based on continuous awareness of situations and real-time decisions on activities. In this approach, the business environment is seen as ca...

  11. A Systematic Review of Literature Using Business Systems Theory:Lessons for International Business Research

    OpenAIRE

    Rana, Mohammad Bakhtiar; Morgan, Glenn

    2015-01-01

    Business system theory (BST) lies at the intersection of organization theory, political economy and sociology. It is gaining incremental attention in the field of management, particularly in cross-border and comparative studies of the structure, strategy and management of multinationals. Yet, international business (IB) studies do not tend to borrow much from this sub-field. This paper reviews BST literature from 1992 to 2015 and seeks to identify its contributions and gaps, in ways that can ...

  12. Pharmaceutical technology management--profitable business avenue.

    Science.gov (United States)

    Puthli, Shivanand P

    2010-01-01

    Growing research expenditure, regulatory framework and generic erosion have forced pharmaceutical companies globally to resort to pharmaceutical technology management (PTM). Indeed, the pharmaceutical industry has witnessed the impact of innovative drug delivery and device technologies and their influence on business. PTM has given a new business insight with greater profits and enhancement of product franchise. Promising breakthrough technologies have not been able to reach a commercial platform largely owing to lack of capital at the preliminary stages of the product development program. Intellectual property plays a considerable role in protecting innovative technologies. Joint ventures and strategic alliances also become important for commercializing a new technology. The synergy of PTM with options of in-licensing is expected to infuse newer opportunities to the pharmaceutical business. PMID:20017657

  13. Implementation of Network Leader Sponsored Supply Chain Management Systems: A Case Study of Supplier IT Business Value

    Science.gov (United States)

    Miller, Mark S.

    2010-01-01

    This qualitative multiple-case study was conducted to explore and understand how the implementation of required relationship-specific supply chain management system (SCMS) dictated by the network leader within a supplier network affects a supplier organization. The study, on a very broad sense, attempted to research the current validity of how the…

  14. Program Management Approach to the Territorial Development of Small Business

    Directory of Open Access Journals (Sweden)

    Natalia Aleksandrovna Knysh

    2016-06-01

    Full Text Available This article presents the results of the research of the application on a state level of the program management approach to the territorial development of small business. Studying the main mechanism of the state policy implementation in the sphere of small business on a regional level, the authors have revealed the necessity to take into account the territorial specificity while the government programs of small business development are being formed. The analysis of the national practice of utilizing the program management mechanism in the regional system of the government support of small entrepreneurship was conducted on the example of Omsk region. The results of the analysis have shown the inefficiency of the current support system for small business and have determined the need to create an integrated model of territorial programming, which would not only contribute to the qualitative development of small business, but also provide the functioning efficiency of program management mechanism. As a result, the authors have created the two-level model of the programming of the territorial development of small business, which allows to satisfy purposefully the needs of entrepreneurship taking into account the specificity of the internal and external environment of the region. The first level of the model is methodological one and it is based on the marketing approach (the concepts of place marketing and relationship marketing to the operation of the program management mechanism. The second level of the model is methodical one. It offers the combination of the flexible methods of management of programming procedure (benchmarking, foresight, crowdsourcing and outsourcing. The given model raises the efficiency of the management decisions of the state structures in the sphere of small business. Therefore, it is interesting for the government authorities, which are responsible for the regional and municipal support programs of small business, as well

  15. Protecting your business: from emergency planning to crisis management

    International Nuclear Information System (INIS)

    The forthcoming UK Control of Major Accident Hazards (COMAH) regulations under the European Community's Seveso II Directive will impose a new formal requirement to test emergency plans. This might be approached as an added burden on industry to demonstrate safe operation, or can be viewed alternatively as an opportunity to improve crisis management systems and thereby decrease the risks to the business. Crisis is by nature an ambiguous and complex environment, demanding endless initiative, inventiveness, communication, co-ordination and learning. Because large-scale crises threatening the entire business are not frequent, learning from experience must be replaced by competence-assurance based on systems thinking, on risk assessment, on wide scenario simulations and on rigorous training. This paper discusses the benefits from various types of testing of emergency plans and from a business approach to continuous improvement in crisis management capability. (Copyright (c) 1999 Elsevier Science B.V., Amsterdam. All rights reserved.)

  16. Study on ABCD Analysis Technique for Business Models, Business Strategies, Operating Concepts & Business Systems

    OpenAIRE

    Aithal, Sreeramana

    2015-01-01

    Studying the implications of a business model, choosing success strategies, developing viable operational concepts or evolving a functional system, it is important to analyse it in all dimensions. For this purpose, various analysing techniques/frameworks are used. This paper is a discussion on how to use an innovative analysing framework called ABCD model on a given business model, or on a business strategy or an operational concept/idea or business system. Based on four constructs Advantages...

  17. Improving Business Communication in the Field of Management in Education

    Directory of Open Access Journals (Sweden)

    Cvetka Peterlin

    2013-06-01

    Full Text Available Research Question (RQ: The topic area of this research study is to improve the quality of business communication in education.Purpose: This article presents a framework of procedures to improve business communication in a public institution in the field of education and its aim is to involve all fields of management. The added value relates to the field of business communication inside and outside a public institution.The focus of this research is based on the administrative management of the institution in relation to business communication and quality management with an emphasis on preparing the documentation to comply with the quality management system ISO 9001:2008.Method: Interview.Results: All employees whose work is related to administrative management of the institution will be considered as indicators to improve the quality management, communication excellence and ethical principles and are going to be informed in written form. The results of this research study will be evaluated at least once a year. Thefindings indicate a willingness to engage employees to improve thecurrent state of business communication.Organization: The institute carries out business communication among all employees involved in the implementation of basic education activities within the institution but also externally. Employees are aware that the equality of business communication is the basis for communication both in the business world, the workplace, at home, and abroad.Society: To ensure users satisfaction of the education services provided by the public education institution, it is necessary to create a user-friendly environment in business communication, which is trusted by users. Business excellence, good communication, and values will convince society to look at the institution as competitive, devoted to ethical values and professional work.Originality: The research is based on personal experience within the workplace and is currently limited to one

  18. SYSTEM REFLEXIVE STRATEGIC MARKETING MANAGEMENT

    Directory of Open Access Journals (Sweden)

    A. Dligach

    2013-10-01

    Full Text Available This article reviews the System Reflexive paradigm of strategic marketing management, being based on the alignment of strategic economic interests of stakeholders, specifically, enterprise owners and hired managers, and consumers. The essence of marketing concept of management comes under review, along with the strategic management approaches to business, buildup and alignment of economic interests of business stakeholders. A roadmap for resolving the problems of modern marketing is proposed through the adoption of System Reflexive marketing theory.

  19. How managers evoke the creation of customer experiences in a business to business consultancy company

    OpenAIRE

    Ylikoski, Tuomas

    2016-01-01

    This thesis aims to find out through which organizational, functional and personal level activities the management in a business to business company evokes the creation of customer experiences. The theoretical foundations of this thesis lie in academic literature regarding customer experience and its management. While customer experience and its management has been mainly studied in business to consumer contexts, this thesis includes empirical qualitative research done in a business to busine...

  20. Managing Transformation: Business Process Reengineering or Total Quality Management

    OpenAIRE

    Andrei Ionut Serban

    2015-01-01

    Optimized business processes, continuous innovation, right decisions, forecasting, identifying cost centers, cost savings, higher income, more motivated employees and satisfied customers are the natural desires of any company worldwide, regardless of order size and scope of activity. This paper presents an analysis of two strategic approaches commonly used in the world, Business Process Reengineering and Total Quality Management, concepts that can be used successfully in organizations in Roma...

  1. CHANGE MANAGEMENT ESSENTIALS TO MANAGE BUSINESS FLEXIBILITY

    OpenAIRE

    Cãtãlin Cristian BABALÂC; Mihaela UDÃ

    2014-01-01

    The present paper has as objective to introduce essential concepts that stand as basis for change and risk management, having a direct influence on flexibility. The competitive advantage represented by the company flexibility either if it is achieved by technology or with the help of human factor follows a path characterized by risk and possible resistance to what is the normal state.

  2. Muhasebe Bilgi Sisteminin İşletme Yönetiminin Etkinliği Üzerindeki Etkisi(The Effect of the Accounting Information System on the Business Management Efficiency)

    OpenAIRE

    AKGÜN, Ali İhsan; KILIÇ, Selçuk

    2013-01-01

    The operations in the businesses in the process from collecting, recording, classing, briefing of the data transferred from all business functions to interpretation and analysis of financial events are performed via information technologies. The managers using accounting reports in the accounting information system by information technologies use the information of transactional accounting system and collect specific information about activities by making use of internal financial reporting s...

  3. Is environmental management an economically sustainable business?

    Science.gov (United States)

    Gotschol, Antje; De Giovanni, Pietro; Esposito Vinzi, Vincenzo

    2014-11-01

    This paper investigates whether environmental management is an economically sustainable business. While firms invest in green production and green supply chain activities with the primary purpose of reducing their environmental impact, the reciprocal relationships with economic performance need to be clarified. Would firms and suppliers adjust their environmental strategies if the higher economic value that environmental management generates is reinvested in greening actions? We found out that environmental management positively influences economic performance as second order (long term) target, to be reached conditioned by higher environmental performance; in addition, firms can increase their performance if they reinvest the higher economic value gained through environmental management in green practices: While investing in environmental management programs is a short term strategy, economic rewards can be obtained only with some delays. Consequently, environmental management is an economically sustainable business only for patient firms. In the evaluation of these reciprocal relationships, we discovered that green supply chain initiatives are more effective and more economically sustainable than internal actions.

  4. Can Language be Managed in International Business?

    OpenAIRE

    Bellak, Nina

    2014-01-01

    International businesses like multinational corporations (MNCs) operate across national, cultural and linguistic borders both internally and externally, and thus are under pressure to make language choices. Despite the increasing tendency towards ‘English only’, little is known about whether language can be managed. In addressing this research gap, the present thesis explores language choice in four MNCs. A deeper understanding of language choice in its social context enables u...

  5. Business Systems and Corporate Governance

    DEFF Research Database (Denmark)

    Pedersen, Torben; Thomsen, Steen

    1999-01-01

    The paper tests the applicability of Whitley' s business systems framework to the study of international differences in corporate ownership structure. In support of Whitley' s framework we document the existence of large differences among the largest companies in 12 European nations. Furthermore we...... find that these differences can be partly attributed to the institutional determinants stressed by Whitley: structure of the financial system, government regulation and labour relations. However, we also find evidence of microeconomic effects attributable to firm size and industry structure which cut...

  6. USING BUSINESS INTELLIGENCE SOLUTIONS FOR COMPANY PERFORMANCE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Luminita SERBANESCU

    2015-06-01

    Full Text Available An adequate performance management needs monitoring and reporting tools that should allow for making correct decisions. Currently, multiple operations specific to the managerial process in an organization require using information systems able to meet the requirements of the time factor in making decisions, as well as the need to identify alternative decisions. Information technologies have evolved continuously and rapidly over the past few years. Business Intelligence is a strong tool in the hands of companies, which can improve organizational performance providing valuable information on all aspects of a business. The paper presents a few aspects concerning the use of QlikView as a Business Intelligence tool for company performance management.

  7. Business Schools under Fire: Humanistic Management Education as the Way Forward. Humanism in Business Series

    Science.gov (United States)

    Amann, Wolfgang, Ed.; Pirson, Michael, Ed.; Dierksmeier, Claus, Ed.; Von Kimakowitz, Ernst, Ed.; Spitzeck, Heiko, Ed.

    2011-01-01

    In a time of instability trust in managers is low. Management education is being scrutinized for its impact on society and business schools have been considered as "silent partners in corporate crime." This book outlines how business schools can get out of the line of fire by presenting the cornerstones of a humanistic business education. This…

  8. Project Management for Engineering, Business, and Technology

    CERN Document Server

    Nicholas, John M

    2012-01-01

    There is an ever-growing need for better project management within the disciplines of engineering, business and technology and this new edition is a direct response to that need. By emphasizing practical applications, this book targets the ultimate purpose of project management; to unify and integrate the interests, resources and work efforts of many stakeholders to accomplish the overall project goal. The book encompasses the essential background material, from philosophy to methodology, that is required, before dedicating itself to presenting concepts and techniques of practical application

  9. Morals in business organizations: an approach based on strategic value and strength for business management

    Directory of Open Access Journals (Sweden)

    Pablo Ruiz Palomino

    2011-12-01

    Full Text Available In the last decades, the topic of business ethics has attracted great interest at the academic and professional levels. Nowadays business ethics is being increasingly implemented as a necessary discipline in universities' study plans on business management. Moreover, its importance is also evident according to the worldwide increase of organizations and/or institutions that have implemented ethics systems. However, some approaches thoroughly do not consider the importance and the need of an ethical behaviour and are still guiding the actions and the way of thinking of many academics and professionals led to consider that the only responsibility of business is limited just to profit maximization. After analyzing and debating the postulates of this line of thought, this paper concludes that the companies bear the responsibility of behaving ethically. This responsibility does not exclusively imply serving and being fair to its shareholders as the only actors to care about. Its fulfilment requires the recognition of other actors in scene, its stakeholders, to constitute a consistent basis on which companies can satisfactorily operate in the market. The implementation of an ethical management system (from now on EMS can contribute to the generation of an ethical culture and to the improvement of the moral quality of the whole organization. As a consequence, together with the achievement of the desired Top Managers "best place to work", the corporate reputation related to its stakeholders can be improved redounding in the value creation for the company.

  10. Role of Business Management into the Success and Survival of Small Businesses: The Case of Star Learning Centre in Botswana

    OpenAIRE

    Fridah Muriungi Mwobobia

    2012-01-01

    The study aimed to establish the aspects of management, which have led to the survival, and success of the small-scale businesses in Botswana- a case of Star Learning Centre. The questions explored were 1) What is the role of management in the survival or success of Star Learning Centre? 2) What management styles, systems and practices are appropriate for Star Learning Centre and other small scale businesses in the Botswana? 3) What work culture is appropriate for business success? 4) What fa...

  11. A Decision Model for Supplier Selection based on Business System Management and Safety Criteria and Application of the Model

    Directory of Open Access Journals (Sweden)

    Semih Coşkun

    2015-08-01

    Full Text Available In modern market conditions, sustainable and effective management of main manufacturers, suppliers and customer relationship is a necessity for competitiveness. Suppliers must satisfy customers’ expectations such as cost minimization, quality maximization, improved flexibility and achieved deadlines; which is also required for systematic management of products, work and environmental safety. The supplier selection process is consistently getting more complicated by the effect of increasing amount of suppliers and supplier selection criteria. Supplier selection decisions which take an important role in efficient supplier management will be more consistent by the application of decision making models which integrate the quantitative and qualitative evaluation factors. In this study, a dynamic process is designed and modeled for supplier selection. For this purpose, evaluation criteria are established according to the Balanced Scorecard perspectives, system sustainability and safety requirements. Fuzzy Analytic Hierarchy Process method is used for evaluating the importance of supplier selection criteria. A utility range-based interactive group decision making method is used for the selection of the best supplier. In order to test the proposed model, a representative from airport operation sector is selected. Finally, it is revealed that the application of the proposed model generates consistent results for supplier selection decisions.

  12. Design and implementation of business management system for crop remote sensing monitoring%农作物遥感监测业务管理系统设计与实现

    Institute of Scientific and Technical Information of China (English)

    郭琳; 王飞; 张寅; 裴志远; 常钧; 唐海

    2013-01-01

    With continuous extension of crop remote sensing business and the needs for improvement of agricultural production and management of remote sensing monitoring, business operation and management efficiency has increasingly become a prominent issue. Based on systematic analysis and adjustment of the crop remote sensing monitoring business management process, the Crop Remote Sensing Business Management System (CRSBMS) was designed and implemented. By using Geographic Information System (GIS), database and network technology, the scientific database system was designed to improve the service system capacity and the complete business process of crop remote sensing was implemented, including image data storage management, query, task distribution, reporting, audit and archiving. The business tracking management mechanism was established to make crop monitoring business process standardization and to improve the operation and management efficiency. Based on systematic analysis, CRSBMS was designed as a four-part, image library management system: data transmission system, business tracking system and a one-stop portal. Image library management system is for managing the business involved in the procurement and archiving massive remote sensing image data. Data transmission system is for image data sharing and distribution between business organizational unit and business commitment unit. Business tracking system is designed for providing a visual business process tracking process, with real-time project progress intuitive presented. One-stop portal provide users with intuitive project overall briefing, describing the name of the project and their respective business units, the task is completed the case, the image data downloads. CRSBMS was designed using the hybrid structure of the C/S and B/S, in order to meet the system integration, stability, security, and ease of maintenance needs. Database development used Oracle 11g as a unified database platform. Client applications

  13. Defining collaborative business rules management solutions : framework and method

    NARCIS (Netherlands)

    Zoet, Martijn; Versendaal, Johan

    2014-01-01

    From the publishers' website: The goal of this research is to define a method for configuring a collaborative business rules management solution from a value proposition perspective. In an earlier published study (Business rules management solutions: added value by means of business interoperability

  14. BUSINESS PROCESS IMPROVEMENT APPLICATION OF MODERN MANAGEMENT TECHNIQUES

    OpenAIRE

    Marija Zivanovic, Nada Zivanovic

    2015-01-01

    Today, globally operating business world is exposed to constant change processes. Reengineering is the driving force that helps companies, business and manufacturing organizations to achieve success in the new millennium that is full of challenges, risks, information explosion, Internet communications, teleconferencing and global competition. Therefore, effective business strategy, well-trained management personnel, financial - tech resources (IT), management skills and the skills and flexibi...

  15. ASBO at 100: A Century of School Business Management

    Science.gov (United States)

    School Business Affairs, 2010

    2010-01-01

    This article talks about Association of School Business Officials International (ASBO) at a century of school business management. As ASBO International celebrates its centennial, one should reflect on the truth of this often-heard quote and how it applies to the field of school business management in general and the association in particular.…

  16. Financial Accountant Versus Managerial Accountant in the Hotel Business System

    OpenAIRE

    Ivana Zubac

    2012-01-01

    From the perspective of financial or managerial accountant, subject of interest in this paper is the relationship of financial and managerial accounting in the hotel business. Being necessary functions within the business system of hotel company, their mutual connection as well as their differences are explained. The management of hotel company makes decisions based on accounting information from both parts of accounting. As support to hotel management in decision-making, finan...

  17. Developing Export Management Competencies and Skills among Undergraduate Business Students.

    Science.gov (United States)

    Scharf, Fred; Bell, Jim

    2002-01-01

    Responses of 25 Northern Ireland business students who undertook client-sponsored projects in local businesses reported increased proficiency in conducting research, improved competence in export management, development of soft skills, and better ability to apply theory to practice. (SK)

  18. Customer Management System of 114 Transformation Business%114转型业务客户管理系统

    Institute of Scientific and Technical Information of China (English)

    林建华; 宋革联

    2014-01-01

    系统主要解决了政企大客户管理客户资料困难以及电信公司固话保有量下降这两大问题。该系统结合114客户资料库进行客户资料的反查,并利用168平台对每一路通话进行录音,并且具有强大的客户统计分析功能,方便了政企用户,提高了政企用户的办事效率。%This system has mainIy soIved two probIems.One is the Iarge government and enterprise customers is difficuIt to man-age customer data,the other is the China TeIecom company's fixed-Iine users continue to decIine.The system combines 114 customer database for customer information reverse Iookup and use the pIatform 168 to record each way caI .The sys-tem aIso has a strong function of cIient statisticaI anaIysis.The system greatIy faciIitates the government and enterprise users,and improve the efficiency of government and enterprise users.

  19. Enterprise applications of semantic technologies for business process management

    Institute of Scientific and Technical Information of China (English)

    Ralf MUELLER

    2012-01-01

    1 Introduction Today's business process management (BPM)systems have evolved to provide rich and sophisticated tooling and runtime support for subject domain experts,business analysts,development,and information technology (IT).However,the evolution of BPM systems led to a jungle of different representation formats for the various artifacts in such systems.These include models for value chains,strategies,goals,and objectives on the analysis side,business process models,organizational data and service models,and finally models for the implementation of a BPM system to a runtime infrastructure.In many systems,the complex relationships between the entities of a BPM system are vaguely documented,let alone be formalized in a machine readable way.This is where semantic technologies kick in:to provide the foundation for formalizing the complex relationships of a business in a common model using Web Ontology Language (OWL) ontologies.This avoids information silos and enables a holistic view to a BPM system using SPARQL.

  20. Incorporating Enterprise Risk Management in the Business Model Innovation Process

    OpenAIRE

    Yariv Taran; Harry Boer; Peter Lindgren

    2013-01-01

    Purpose: Relative to other types of innovations, little is known about business model innovation, let alone the process of managing the risks involved in that process. Using the emerging (enterprise) risk management literature, an approach is proposed through which risk management can be embedded in the business model innovation process. Design: The integrated business model innovation risk management model developed in this paper has been tested through an action research study in a Dani...

  1. Applications of Complex Systems in Business and Economy

    CERN Document Server

    Kitt, Robert

    2012-01-01

    In this paper the complex systems are discussed from the business and economics point of view. It will be showed and motivated that social systems are typically chaotic and/or non-linear and therefore non-equilibrium or complex systems. It is discussed that the rapid change global consumer behaviour is underway, that further increases the complexity in the business and management. For successful management under complexity, a following principles are offered: openness and international competition, tolerance and variety of the ideas, self-reliability and low dependence on external help. The paper discusses the opportunities and challenges in management under complexity from macro and micro economic perspective. It is motivated that small economies have good prospects to gain from the global processes underway, if they can demonstrate flexible production, reliable business ethics and good risk management. In this environment, the challenges for corporate managements are being also permanently changed: the bala...

  2. Mobility Management for Businesses - A contextual analysis

    DEFF Research Database (Denmark)

    Guasco, Clement Nicolas

    There is today an undisputed superiority of cars on any other means of transportation, both practically and psychologically. However, the increasing reliance on cars as main means of transportation has led to a number of social and environmental problems linked to the emissions of CO2 and pollution...... so that they use alternative means of transportation instead of their cars. The current challenge is to introduce this policy within the social practices in Denmark. This master thesis studies the possibility to use businesses as a vector for the introduction of Mobility Management into the daily...

  3. Implementation of Business Game Activity Support System

    Institute of Scientific and Technical Information of China (English)

    TANABU Motonari

    2004-01-01

    Business game can be used not only as an educational tool for the development of decision making ability, but also can be used for supporting the knowledge creation activity in organizations. In this paper, some conceptual considerations to meanings of the business game in the knowledge creation activity by using the knowledge creation theory and other related theories are given,and business game activity concept which refers to game play and development is proposed. Then focusing on the business game activity as an instantiation of the knowledge creation activity, and a Web based gaming activity support system based on the former system called YBG that enables us to play and develop many business games through the standard web browser is proposed. This system also provides us a lot of opportunities to play and develop the business games over business game communities.

  4. Process of innovation in product lifecycle management business strategy

    Directory of Open Access Journals (Sweden)

    Valentina Gecevska

    2011-11-01

    Full Text Available This article proposes a scenario of Product Lifecycle Management (PLM, as a innovative business strategy based on the analysis of business drivers, industry requirements, limit of current solution, and recent state-of-the-art review in the domain related to PLM. Potential industrial impact of the developed PLM technology solutions is analyzed. It is hoped that the proposed PLM technology solutions will form the frontier basis for further research, development, and application of PLM systems to quickly adapt to the dynamic changing market for industry companies to pursue the most advanced competitiveness. This article presents a process oriented framework to support effective PLM implementation with a set of lifecycle oriented business process reference models which links the necessary fundamental concepts, enterprise knowledge and software solutions to effectively deploy PLM.

  5. ADVANCES IN DECISION ANALYSIS AND SYSTEMS ENGINEERING FOR MANAGING LARGE-SCALE ENTERPRISES IN A VOLATILE WORLD: INTEGRATING BENEFITS, OPPORTUNITIES, COSTS AND RISKS (BOCR) WITH THE BUSINESS MOTIVATION MODEL (BMM)

    Institute of Scientific and Technical Information of China (English)

    Tom FEGLAR; Jason K.LEVY; Tatiana FEGLAR; Tomas FEGLAR,JR.

    2006-01-01

    Over the past few decades, innovations in Information and Communication Technologies (ICT)have led to a significant increase in the complexity of enterprise information systems. This has led to new challenges for enterprise architects, systems engineers, business managers and other decision makers who must cope with the complexity of business plans and processes (particularly automated engineering processes). In order to better manage this complexity, the Business Rule Group (BRG) has put forth the Business Motivation Model (BMM). The original BMM uses a SWOT (Strength,Weakness, Opportunity, and Threat) decision analysis approach. However, the SWOT framework contains significant limitations with respect to decision making and ICT risks, hampering the decision making ability of enterprise architects, business managers, engineers, and other decision makers. The AHP (Analytic Hierarchy Process) and ANP (Analytic Network Process) are among the most widely used decision making tools: they commonly implement a Benefit - Opportunity - Cost - Risk (BOCR)analysis to improve the effectiveness of business decision making. A new approach is put forth that replaces the original SWOT assessment with an ANP-based BOCR analysis. As well, the original BMM is modified and applied in a Component Architecture Framework (CAF).

  6. Business process of reputation management of food industry enterprises

    Directory of Open Access Journals (Sweden)

    Derevianko Olena. H.

    2014-01-01

    Full Text Available The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process and identifies their place in formation of the enterprise reputation. It also shows that the reputation management should be considered a business process of the highest level of management. Construction of the flow structure of the Reputation Management business process allows uncovering the logic of interrelation of inlets and outlets within the framework of the specified main stages of the business process: assessment of the current state of reputation, collection of information about stakeholders, identification of PR strategy goals, planning of necessary resources, realisation of the PR strategy, assessment of efficiency and process monitoring. The article offers the flow, functional and organisational structures of the Reputation Management business process for food industry enterprises. Moreover, justification of functional and organisational structures of the Reputation Management business process gives a possibility to distribute functions of reputation management between specific executors and establish responsibility for each stage of the business process.

  7. Strategic Marketing Business Portfolio Management through Formation of Business Areas in it

    Directory of Open Access Journals (Sweden)

    Yavorska Kateryna Yu.

    2014-01-01

    Full Text Available The article states the business portfolio could be formed not only by strategic business units, but also types of activity that support them. Thus, there is a possibility of formation of a business area through creation of the second level of aggregation in the business portfolio. The article establishes that availability of business areas provides the following advantages to an enterprise: increases its resistance to the negative impact of external and internal market factors, forms input barriers against appearance of new and development of existing competitors, preserves and protects the obtained market positions by means of formation of stable and long-term competitive advantages, increases profitability of the available components in the business portfolio, etc. The article offers a model of formation of business areas, which envisages passage through three stages: detection of the market interconnections between the business portfolio components, formation of business areas on its basis, assessment of the portfolio equilibrium on the basis of the formed business areas and final selection of business areas, which would ensure the best indicators of equilibrium. The article offers a structural and logic scheme of strategic marketing management of the business portfolio, which is based on availability of business areas. Unlike the previous ones, the content of its stages envisages the business portfolio management starting from the second level of aggregation (from the level of business areas and not individual strategic business units and supporting types of activity. The offered scheme considers three situations of business portfolio management depending on the degree of its equilibrium. The article provides a method of selection of marketing strategies of development of business areas that depend on the degree of equilibrium of the portfolio and its resource potential.

  8. When Serious Project Management is a Critical Business Requirement

    Science.gov (United States)

    Jansma, P. A.; Gibby, L.; Chambers, C.; Joines, J.; Egger, R.

    2000-01-01

    When serious project management is a critical business requirement, project managers need to integrate cost, schedule and technical scope of work across the project, and apply earned value management (EVM).

  9. Business Simulation Exercises in Small Business Management Education: Using Principles and Ideas from Action Learning

    Science.gov (United States)

    Gabrielsson, Jonas; Tell, Joakim; Politis, Diamanto

    2010-01-01

    Recent calls to close the rigour-relevance gap in business school education have suggested incorporating principles and ideas from action learning in small business management education. In this paper we discuss how business simulation exercises can be used as a platform to trigger students' learning by providing them with a platform where they…

  10. A transformation-based approach to business process management in the cloud

    NARCIS (Netherlands)

    Duipmans, Evert Ferdinand; Ferreira Pires, Luis; Bonino da Silva Santos, Luiz Olavo

    2014-01-01

    Business Process Management (BPM) has gained a lot of popularity in the last two decades, since it allows organizations to manage and optimize their business processes. However, purchasing a BPM system can be an expensive investment for a company, since not only the software itself needs to be purch

  11. Delineating Research Forums for Business and Management Education Scholars: The Business and Management Education Influence Index

    Science.gov (United States)

    Arbaugh, J. B.; Bielinska-Kwapisz, Agnieszka

    2016-01-01

    The authors used bibliometric analysis to create indices for both the percentage of articles a journal publishes on business and management education (BME) research and the relative scholarly impact an article is likely to have after being published in that journal. They envision that the dissemination of these indices will be helpful for scholars…

  12. 基于BSP方法的水资源管理业务系统划分研究%Water Resources Management Business System Division Based on BSP Method

    Institute of Scientific and Technical Information of China (English)

    马淑娇; 赵红莉; 蒋云钟; 田景环; 张小娟

    2014-01-01

    Water resource management business system division is one of the main contents of water resources management in-formation system planning .Based on the BSP(Business System Planning ) method and the identification and ordination of water resources management and business processes ,a water management business model was developed ,which was used to define the data class and to construct the C-U matrix ;Through the analysis of data relationships in the C-U matrix ,the business subsys-tems were divided for the water resources management business system .The core of the obtained water management business system division was data and data relationships .Furthermore ,the system was independent of the organizational structure ,thus it had strong adaptability to the environmental change .The stable data structure can be used to support a long-time development of water resources management information system .%水资源管理业务系统划分是水资源管理信息系统规划的主要内容之一。基于BSP (Business System Plan-ning )方法,通过对水资源管理目标和业务过程的识别和梳理,建立了水资源管理业务模型,用来定义数据类,构建C-U矩阵。最后,通过对C-U矩阵中数据关系的分析,对水资源管理业务子系统进行了划分。据此划分的水资源管理业务系统以数据和数据关系为核心,独立于业务组织结构,对业务环境变更具有较强的适应性,可以用稳定的数据结构支撑较长时间的水资源管理信息系统建设。

  13. Business Information Exchange System with Security, Privacy, and Anonymity

    Directory of Open Access Journals (Sweden)

    Sead Muftic

    2016-01-01

    Full Text Available Business Information Exchange is an Internet Secure Portal for secure management, distribution, sharing, and use of business e-mails, documents, and messages. It has three applications supporting three major types of information exchange systems: secure e-mail, secure instant messaging, and secure sharing of business documents. In addition to standard security services for e-mail letters, which are also applied to instant messages and documents, the system provides innovative features of privacy and full anonymity of users and their locations, actions, transactions, and exchanged resources. In this paper we describe design, implementation, and use of the system.

  14. FAMILY BUSINESS AND PROFESSIONAL MANAGEMENT: CASE STUDIES IN BUSINESS OF THE STATE OF SÃO PAULO

    Directory of Open Access Journals (Sweden)

    Victor Antonio Barros Belmonte

    2013-01-01

    Full Text Available The present study was to examine, from two case studies, management processes (strategic planning, management control systems and human resources and cultural (succession and organizational culture two family businesses in the state of São Paulo. Concepts were discussed, and specific features, as well as factors related to organizational management of family businesses (planning, control, people management, culture and succession to support the studies described. Through interviews and observation of routine business, it was concluded that there is evidence that the management in Company "B" moving towards professionalization, due to be developing a formal strategic planning. This company already has clear goals for employees and creating an area of ​​people management. In contrast, Company "A", still needs to improve its organizational structure, as there is lack of planning, strategies and formal actions, so that decisions are focused on owners and taken in light of action-reaction.

  15. Business and Management Aspects of International Accounting Standardization

    OpenAIRE

    Jeno Beke

    2010-01-01

    The goal of this study is to describe and summarize how the accounting standards can promote managerialdecisions and influence business environment. The unified, standardized accounting information system willlead to new types of analysis and data, furthermore with the possible integration of new indicators from thebusiness management of certain countries. The results of applied regression model support that the greaterdemand for more informative and conservative accounting earnings due to pe...

  16. Business Semantics Management Supports Government Innovation Information Portal

    Science.gov (United States)

    van Grootel, Geert; Spyns, Peter; Christiaens, Stijn; Jörg, Brigitte

    The knowledge economy is one of the cornerstones of our society. Our economic prosperity and development is derived for a large part from technical knowledge. Knowledge unlocks innovation, which in turns spawns new products or services, thereby enabling further economic growth. Hence, an information system unlocking scientific technical knowledge is an important asset for government policy and strategic decisions by industry. In this paper it is explained how business semantics management and related tools are applied to realise the above mentioned endeavour.

  17. ENHANCING LEAN SUPPLY CHAIN MATURITY WITH BUSINESS PROCESS MANAGEMENT

    OpenAIRE

    Jurij Jaklic; Peter Trkman; Ales Groznik; Mojca Indihar Stemberger

    2006-01-01

    In today’s global market the main focus of competition is not only between different companies but also between supply chains. Technological changes and organizational improvements are important for effective supply chain management (SCM), however, the main cause of SCM improvements is not the implementation of an information system (IS) itself, but rather a change and an integration of business processes. The paper summarizes the most important concepts of SCM and specifically concentrates o...

  18. Management Information System

    Science.gov (United States)

    1984-01-01

    New Automated Management Information Center (AMIC) employs innovative microcomputer techniques to create color charts, viewgraphs, or other data displays in a fraction of the time formerly required. Developed under Kennedy Space Center's contract by Boeing Services International Inc., Seattle, WA, AMIC can produce an entirely new informational chart in 30 minutes, or an updated chart in only five minutes. AMIC also has considerable potential as a management system for business firms.

  19. Transferral of Business Management Concepts to Universities as Ambidextrous Organisations

    Science.gov (United States)

    Tahar, Sadri; Niemeyer, Cornelius; Boutellier, Roman

    2011-01-01

    In the context of new public management reforms, many business management concepts were transferred to universities. Most studies on the transfer of business management concepts to universities show that transfers were not as successful as expected. These studies also provide nuances as to why it is such a delicate matter. However, a basic…

  20. A Thai Tale: School Business Management beyond the Classroom

    Science.gov (United States)

    Robinson, Ann

    2012-01-01

    The author is fairly familiar with the work dimensions of a business manager and has pretty much attended most of the professional development "how-to" sessions on everything from asset management to school budgets and beyond. When she thinks about what business managers do in schools and how much of what they do actually adds value, she realizes…

  1. 基于项目的制造型企业经营计划MIS设计与实现%Design and Implementation of Enterprise Business Planning Management Information System Based on Projects——Taking Aviation Enterprise For Example

    Institute of Scientific and Technical Information of China (English)

    张琳; 赵嵩正; 蒋维扬

    2013-01-01

    Aiming at the problem of the difficulties to achieve the business plan objectives and the lack of effective implementation process of feedback mechanism in the process of business planning management,the paper builds a business planning management model based on projects by studying the present situation of enterprise business planning management,directed by business plan and supported by a performance management tool (BSC) for assistance.Considering the demand of enterprise project management,the paper builds the system function structure diagram by using system design theory and entity-relationship approach and designs the database structure to achieve enterprise business planning management information system based on projects.%针对传统经营计划管理存在的经营计划目标难以落实,实施过程缺乏有效的反馈机制问题,在分析企业经营计划管理现状的基础上,以经营计划为牵引,绩效管理工具(平衡计分卡)为辅助,项目为支撑,建立一个基于项目的经营计划管理模型.并结合企业项目管理的需求,应用系统设计理论构建系统的功能结构图,运用实体-关系方法(Entity-Relationship Approach,E-RA)进行数据库结构设计,实现基于项目的企业经营计划管理信息系统.

  2. Social responsibility as a management control system

    OpenAIRE

    Barger, Anthony A.; Zabicki, William B.

    2004-01-01

    Approved for public release; distribution is unlimited MBA Professional Report In this thesis, we examine how businesses with social responsibility as part of their core strategy use related management control systems within Harvard Business School Professor Robert Simons' business strategy control model. The model explains the interaction of four control levers (Beliefs Systems, Boundary Systems, Interactive Control Systems, and Diagnostic Control Systems) to balance business strategy....

  3. Ways of rationalization of social technologies to the control system of small business

    OpenAIRE

    Bokareva V. B.

    2012-01-01

    In article the basic ways of rationalization of social technologies to a control system of small business are resulted. In their basis social technologies social management of small business activity.

  4. Pembangunan Model Restaurant Management System

    OpenAIRE

    Fredy Jingga; Natalia Limantara

    2014-01-01

    Model design for Restaurant Management System aims to help in restaurant business process, where Restaurant Management System (RMS) help the waitress and chef could interact each other without paper limitation. This Restaurant Management System Model develop using Agile Methodology and developed based on PHP Programming Langguage. The database management system is using MySQL. This web-based application model will enable the waitress and the chef to interact in realtime, from the time they a...

  5. AN APPROACH FOR ALIGNING ORGANIZATION STRATEGY WITH BUSINESS PROCESS MANAGEMENT

    OpenAIRE

    JAVED, AAMIR; SHARBAFI, BAHAREH

    2011-01-01

                                                       Abstract Successful organizations at present, manage their business activities in an effective manner. Since the significance issue to stay in competitive markets is to improve the business process sequentially, well-defined business process management can increase the competitive advantages to an advanced quality at a lower cost. In fact,business process management (BPM) applied as a comprehensive approach for managing the organizational pro...

  6. 大掌柜个体商户管理系统的分析与设计%Analysis and Design of the Shopkeeper for Individual Business Management System

    Institute of Scientific and Technical Information of China (English)

    范佳荣; 裘志华

    2014-01-01

    随着信息化的发展,个体商户实现数字化管理必将成为一种趋势。系统采用结构化设计思想,使用Microsoft Visual Studio作为主要开发工具,基于C/S架构实现对个体商户多领域资源管理,为中小型个体商户提供了数字化管理解决方案。%With the development of information technology, individual businesses realize the digital management will become a trend. The system uses a structured design, using Microsoft Visual Studio as the main development tool for individual businesses to achieve multi-domain resource management based on C/S architecture, provides digital management solutions for small and medium businesses individual.

  7. The Business Communication Course and the Moodle Framework System

    Science.gov (United States)

    Krisko, Edina

    2011-01-01

    In this article I will argue that the use of learning content management systems is also justified in full-time education, especially in business education and communication studies. Nowadays not only multinational companies, but domestic medium enterprises also manage the training of new employees and existing staff with LCMSs. Companies in…

  8. Management and control applications in Agriculture domain via a Future Internet Business-to-Business platform

    Directory of Open Access Journals (Sweden)

    Sokratis Barmpounakis

    2015-05-01

    Full Text Available The Agriculture business domain, as a vital part of the overall supply chain, is expected to highly evolve in the upcoming years via the developments, which are taking place on the side of the Future Internet. This paper presents a novel Business-to-Business collaboration platform from the agri-food sector perspective, which aims to facilitate the collaboration of numerous stakeholders belonging to associated business domains, in an effective and flexible manner. The contemporary B2B collaboration schemes already place the requirements for swift deployment of cloud applications, capable of both integrating diverse legacy systems, as well as developing in a rapid way new services and systems, which will be able to instantly communicate and provide complete, “farm-to-fork” solutions for farmers, agri-food and logistics service providers, ICT companies, end-product producers, etc. To this end, this conceptual paper describes how these requirements are addressed via the FIspace B2B platform, focusing on the Greenhouse Management & Control scenarios.

  9. 1st International Conference on Business Management - “New Challenges in Business Research”

    OpenAIRE

    Calafat Marzal, Maria Consuelo; Martí Selva, María Luisa

    2015-01-01

    We are glad to announce the 1st International Conference on Business Management “New Challenges in Business Research” that will be held in the Faculty of Business Management and Administration of the Universitat Politècnica de València (Valencia, Spain) on 2nd – 3rd of July, 2015. The aim of the conference is to give researchers the opportunity to get together and present unpublished and relevant research studies about different topics on business management and economics. We belie...

  10. Managing University Business Educational Quality: ISO or AACSB?

    Science.gov (United States)

    Dumond, Ellen J.; Johnson, Thomas W.

    2013-01-01

    Purpose: The purpose of this paper is to provide insight into quality management for business education. The paper provides business schools and Association to Advance Collegiate Schools of Business (AACSB) with information about two different quality standards and suggests how the AACSB accreditation process might be strengthened--thereby…

  11. Developing International Business Managers through International Study Visits to China

    Science.gov (United States)

    Tang, Yiming; Rose, Susan

    2014-01-01

    Globalization is a key factor in the success of business organizations today, impacting many aspects of management performance. Understanding the global business environment has therefore become a key objective in the teaching of international business on Executive MBA programs. Drawing on the theory of experiential learning, this study examines…

  12. ENHANCING LEAN SUPPLY CHAIN MATURITY WITH BUSINESS PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Jurij Jaklic

    2006-12-01

    Full Text Available In today’s global market the main focus of competition is not only between different companies but also between supply chains. Technological changes and organizational improvements are important for effective supply chain management (SCM, however, the main cause of SCM improvements is not the implementation of an information system (IS itself, but rather a change and an integration of business processes. The paper summarizes the most important concepts of SCM and specifically concentrates on the importance of business process management (BPM in supply chains, because full advantages can be realized when business processes in the supply chain are well defined, integrated and managed. The main purpose of this paper is to show that successful SCM calls for the maturity of supply chain processes in all involved companies and at the supply chain level, which can be realized by using effective BPM methods. A necessary condition for growing of SCM in terms of supply chain process maturity levels is an inter-organizational information system development and process renovation. Yet, BPM should not be considered as a one-time project of IS implementation and process change, but as a permanent process performance measurement, analysis and continuous improvement of the supply chain processes. The concepts are illustrated with a case study of fuel supply process.

  13. IT business management solutions from SAP : a pocket guide

    CERN Document Server

    Pultorak, Dave

    2010-01-01

    Managing IT like a business demands integrated and systematic business and IT insight ? the kind of integration and systematic insight that SAP has spent the last 35 years helping the world?s leading companies achieve. Best-run businesses use SAP® solutions to automate key business processes so they can close the gap between strategy and execution. Best-run businesses drive clarity into their organizations by gaining insight for improved performance, efficiency for optimized operations, and flexibility to adapt quickly to changing circumstances.Like best-run businesses, best-run IT organizatio

  14. A Systematic Review of Literature Using Business Systems Theory

    DEFF Research Database (Denmark)

    Rana, Mohammad Bakhtiar; Morgan, Glenn

    2015-01-01

    Business system theory (BST) lies at the intersection of organization theory, political economy and sociology. It is gaining incremental attention in the field of management, particularly in cross-border and comparative studies of the structure, strategy and management of multinationals. Yet...... that the BST research stream can be identified in relation to four ‘broad themes’ which we describe as junctures- i.e. comparative business systems, internationalisation and MNC management, organizational capability and innovation, and transnational communities. Mapping and pattern recognition of the ‘themes......’ focused in BST literature show that the highest focus of publications is on the study of internationalisation and the structure, strategy and management of multinationals. International business studies, particularly that using neo- and new-institutionalism as a framework have much to learn from the BST...

  15. Evaluating the use of a customer resource management system in selected South African business schools / Gerda Schilling

    OpenAIRE

    Schilling, Gerda

    2014-01-01

    The management and implementation of unique resources contribute to the creation of a sustainable competitive advantage that has a positive impact on the owner of the resource’s profits. Customer relationship management becomes very important because customers with their own personal devices and options such as cloud computing, social media and mobility have converged into a renewed driving force expecting organisations to remember their experiences. These experiences should not been stored i...

  16. How can economic sociology help business relationship management?

    OpenAIRE

    Mandják, Tibor; Szántó, Zoltán

    2010-01-01

    Purpose – By analyzing organizations as social actors and business relationships as social relationships, sociology can improve business relationship management. This paper aims to explore the issues involved. Design/methodology/approach – A business relationship is an interactive exchange between two organizations embedded in a network of business connections. The paper reviews theories of social actions and social actors and the concepts of economic field and embeddedness to illustrate ...

  17. Managing hybrid marketing systems.

    Science.gov (United States)

    Moriarty, R T; Moran, U

    1990-01-01

    As competition increases and costs become critical, companies that once went to market only one way are adding new channels and using new methods - creating hybrid marketing systems. These hybrid marketing systems hold the promise of greater coverage and reduced costs. But they are also hard to manage; they inevitably raise questions of conflict and control: conflict because marketing units compete for customers; control because new indirect channels are less subject to management authority. Hard as they are to manage, however, hybrid marketing systems promise to become the dominant design, replacing the "purebred" channel strategy in all kinds of businesses. The trick to managing the hybrid is to analyze tasks and channels within and across a marketing system. A map - the hybrid grid - can help managers make sense of their hybrid system. What the chart reveals is that channels are not the basic building blocks of a marketing system; marketing tasks are. The hybrid grid forces managers to consider various combinations of channels and tasks that will optimize both cost and coverage. Managing conflict is also an important element of a successful hybrid system. Managers should first acknowledge the inevitability of conflict. Then they should move to bound it by creating guidelines that spell out which customers to serve through which methods. Finally, a marketing and sales productivity (MSP) system, consisting of a central marketing database, can act as the central nervous system of a hybrid marketing system, helping managers create customized channels and service for specific customer segments. PMID:10107959

  18. Business strategies for transitions to sustainable systems

    NARCIS (Netherlands)

    D.A. Loorbach (Derk); J.C. Bakel (Janneke); G.M. Whiteman (Gail); J. Rotmans (Jan)

    2009-01-01

    textabstractThis paper develops a strategic perspective for business to contribute to the innovation of societal systems. Sustainability issues at the level of societal sectors cannot be addressed by single organizations but need to be thought of as systemic challenges in which business, government

  19. Influence of Information Systems on Business Performance

    Directory of Open Access Journals (Sweden)

    Dmitrij Lipaj

    2013-04-01

    Full Text Available Considering increased competition nowadays, businesses strive to gain competitive advantage, increase their economic indicators, work productivity and efficiency, reduce costs and get other benefits through implementation of integrated information systems. By improving internal processes and financial performance of the company, the general business performance could be influenced by the deployment of such information system (IS. In order to identify tangible and intangible benefits of IS implementation, influence on business performance, business processes and areas that are being affected, analysis of scientific literature, research synthesis and generalizations have been made.

  20. 基于业务流程的油田企业管控体系整合研究%A Study of the Management and Control System Integration in Oilfield Enterprises Based on Business Process

    Institute of Scientific and Technical Information of China (English)

    柳海; 钟晓虎; 刘策; 黄毅; 高志谦; 梁桥

    2012-01-01

    In recent years, Chinese enterprises have introduced the quality management and control system, HSE management and internal control system. But there are still many problems, such as the leading agency of the management system only for its own business, repeated files and process records in different management systems, the different requirements of job responsibilities among management systems, multi-management systems required for repeated supervisions and audition and so on. Therefore, we should integrate enterprise's management and control systems from four aspects, the unity of business processes and management and control systems, the basic pattern of management and control system integration, the implementation approach of management and control system integration, the internal application and external audition of the management and control system after integration.%当前,中国石油企业相继引入质量管理、HSE管理和内部控制体系,但还存在各管理体系牵头机构各自为政、管理体系间文件和过程记录重复、各管理体系对岗位职责标准要求不一、多管理体系所需的监督及审核次数多等问题。因此,应从业务流程与管控体系的统一、管控体系整合的基本模式、管控体系整合的实现途径、管控体系整合后的内部应用及外审应对四个方面对企业管控体系进行整合。

  1. 烟草企业人力资源管理系统建设的规划与设计%Planning and Design on the Human Resource Management Information System of Tobacco Business Company

    Institute of Scientific and Technical Information of China (English)

    杨秀祥; 李世祥

    2014-01-01

    It has important significance for tobacco business enterprises to develop information system of human resource management. Firstly, this paper analyzed the plight existing in the construction of human resource management system in tobacco business enterprises. Secondly, it researched and studied the planning and design of human resource management information system of Guizhou Tobacco Business Company from three perspectives: target, overall function and specific module. Thirdly, it introduced the construction progress of Guizhou tobacco Business’s human resource management information system. Finally, it gave a summary and outlook about human resource management information system.%开展人力资源管理信息系统建设,对于烟草企业的管理有着重要的意义。本文分析了烟草企业人力资源管理系统建设存在的困境;从建设目标、总体功能规划、具体功能模块规划三个角度,研究和探讨贵州烟草商业人力资源管理信息系统的规划与设计;介绍了贵州烟草商业人力资源管理信息系统的建设进展情况;并对人力资源管理信息系统的建设进行了总结与展望。

  2. Managing Tensions Between New and Existing Business Models

    DEFF Research Database (Denmark)

    Sund, Kristian J.; Bogers, Marcel; Villarroel, J. Andrei;

    2016-01-01

    The search for new business models forces established companies to experiment with organizational designs — and leads to tensions that should be anticipated and carefully managed.......The search for new business models forces established companies to experiment with organizational designs — and leads to tensions that should be anticipated and carefully managed....

  3. Diagnosis-Related Groups (DRG and Hospital Business Performance Management

    Directory of Open Access Journals (Sweden)

    Szynkiewicz Piotr

    2014-12-01

    Full Text Available The goal of this article is to present the possibility of using Diagnosis- Related Groups (DRG in the hospital management process and to analyse the need for business performance management on the part of hospital management staff. The following research methods were used: literature analysis, case studies, and poll analysis. It is not possible to increase the effectiveness of operation of healthcare entities without increasing the importance of IT systems and using DRG more effectively in the management process. Training users in IT and the use of DRGs is important to achieving hospital effectiveness. The increased importance of analyses and planning in a hospital should be reflected in the organisational structure of service providers. Hospital controllers should have a similar role to those present in most companies in other industries.

  4. HUMAN RESOURCE MANAGEMENT IN CONTEMPORARY BUSINESS ORGANIZATIONS: A LITERATURE REVIEW

    OpenAIRE

    Brikend Aziri; Izet Zeqiri; Sadudin Ibraimi

    2014-01-01

    Human resource management has grown to become one of the most important issues in nowadays business management. Human resources are without a doubt the most specific and some might argue the most important resource. Therefore business organizations, around the world are treating human resources as their most valuable and scars resource. Unlike other inputs and resources, human resources that is the employees are a long-term investment that must be carefully managed. Managing human resources n...

  5. Design of Organizational and Management Structure of Business Subject

    OpenAIRE

    Vocásková, Lucie

    2014-01-01

    Organizational and management structure influence the ability of business subject to achieve the targets. Properly chosen organizational and management structure based on business strategy and reflects the influence on society. In today’s rapidly changing market environment, the company chose a flexible organizational structure that allows them to rapidly respond to customer needs. Neither organizational and management structure is not universal, and each organizational and management structu...

  6. Achieving Success in Small Business: A Self-Instruction Program for Small Business Owner-Managers. Estimating Your Business Potential.

    Science.gov (United States)

    Virginia Polytechnic Inst. and State Univ., Blacksburg. Div. of Vocational-Technical Education.

    This self-instructional module on estimating your business potential is the second in a set of twelve modules designed for small business owner-managers. Competency objectives for this module are (1) identify potential customers who are most likely to purchase your goods and services and (2) estimate the volume of goods and services you can expect…

  7. An Integrated Sustainable Business and Development System: Thoughts and Opinions

    Directory of Open Access Journals (Sweden)

    Rachel J. C. Chen

    2014-09-01

    Full Text Available Companies understand the importance of monitoring and managing their environmental impacts and aim to integrate, with consistent quality control, effective reduce-reuse-recycle programs and risk preventions. By building an integrated sustainable business and development system to meet certain environmental standards, many companies are eligible to be “green” certified. Companies may consider recognizing global visions on sustainability while implementing local best practices. An integrated sustainable business and development system includes talent management, sustainable supply chain, practicing strategies of leveraging resources effectively, implementing social responsibilities, initiating innovative programs of recycling, reducing, and reusing, advancing leaders’ perceptions towards sustainability, reducing innovation barriers, and engaging sustainable practices strategically.

  8. Financial Accountant Versus Managerial Accountant in the Hotel Business System

    Directory of Open Access Journals (Sweden)

    Ivana Zubac

    2012-01-01

    Full Text Available From the perspective of financial or managerial accountant, subject of interest in this paper is the relationship of financial and managerial accounting in the hotel business. Being necessary functions within the business system of hotel company, their mutual connection as well as their differences are explained. The management of hotel company makes decisions based on accounting information from both parts of accounting. As support to hotel management in decision-making, financial accountant provides financial information about past events, while managerial accountant provides non-financial information oriented toward future. The example above is just one out of many specific tasks, which are performed by accountants of specific part of hotel accounting system. Without their support, the management could not make correct and timely decisions with certainty. The importance of the roles of financial and managerial accountant is reflected through need for a wide knowledge in the field of accounting in specific business conditions of hotel industry.

  9. Changing Foundations for Global Business Systems Solutions

    DEFF Research Database (Denmark)

    Slepniov, Dmitrij; Wæhrens, Brian Vejrum; Gubi, Ebbe

    2011-01-01

    Companies are actively seeking new competitive advantages by changing the location and ownership of their manufacturing processes. This process results in increasing fragmentation and dispersion of global business systems of companies. The purpose of this paper is to identify how companies may...... improve the integration of such business systems. The paper draws on a case study of a Danish industrial equipment firm. The paper describes and analyzes the company’s operations network configurations, which lay at the foundations of the company’s global business system. It is demonstrated how...... the operations configurations have been changing over time and affecting the overall business system. The paper identifies the key determinants and outcomes of this change. Moreover, it proposes how the design of operations configurations can be improved through the development of a distinct systemic approach...

  10. A new future for business? Rethinking management theory and business strategy

    NARCIS (Netherlands)

    T. Hahn; A. Kolk; M. Winn

    2010-01-01

    In this introductory article, we discuss the need for a rethinking of the theoretical foundations of management and the practice of business strategy in view of a range of social, environmental and ethical challenges that highlight the limits of ‘business as usual’. Calls for a reconsideration of cu

  11. Towards Increasing Business Students' Confidence in Facing an Ethically Confusing Business Environment: A Strategic Management Approach

    Science.gov (United States)

    Fox-Wolfgramm, Susan J.

    2010-01-01

    This paper presentation will focus on the application of self leadership and strategic management concepts to help make sense of the current global financial crisis and its critical connection with our future business professionals' perceptions of ethical behavior. The author will explore ideas that lead to the strengthening of business students'…

  12. Outsourcing in Higher Education: A Business Officer and Business Partner Discuss a Controversial Management Strategy.

    Science.gov (United States)

    Bartem, Richard; Manning, Sherry

    2001-01-01

    With outsourcing, colleges can focus on their primary mission rather than on managing an auxiliary service that may compete with private sector alternatives. Discusses when an institution should outsource; what businesses can bring to educational communities; the role of business officers in outsourcing; how to ensure successful outsourcing; why…

  13. Integrated risk management for business survival

    Energy Technology Data Exchange (ETDEWEB)

    Piatt, J.A.

    1992-06-01

    During the recent recession, many businesses have had to take severe measures to cut costs. The Department of Defense has also been faced with the need to cut costs to offset the expense of the Gulf War and a shrinking budget due to the fall of communism around the world. With the collapse of the Warsaw Pact and dissolution of the Soviet Union, there has been an increasing demand to reduce the defense budget to provide the so-called ``peace dividend`` to deal with social and economic problems at home. President Bush`s State of the Union Message in February 1992 called for deeper cuts than the 25% previously anticipated. It also called for these cuts to occur sooner than expected with $50 billion in defense cuts anticipated over the fiscal 1992--1997 period. The Department of Defense plan for force resizing calls for 25-30% reductions over time. This report discusses how the department of defense is trying to deal with the management of this crisis.

  14. Integrated risk management for business survival

    Energy Technology Data Exchange (ETDEWEB)

    Piatt, J.A.

    1992-06-01

    During the recent recession, many businesses have had to take severe measures to cut costs. The Department of Defense has also been faced with the need to cut costs to offset the expense of the Gulf War and a shrinking budget due to the fall of communism around the world. With the collapse of the Warsaw Pact and dissolution of the Soviet Union, there has been an increasing demand to reduce the defense budget to provide the so-called peace dividend'' to deal with social and economic problems at home. President Bush's State of the Union Message in February 1992 called for deeper cuts than the 25% previously anticipated. It also called for these cuts to occur sooner than expected with $50 billion in defense cuts anticipated over the fiscal 1992--1997 period. The Department of Defense plan for force resizing calls for 25-30% reductions over time. This report discusses how the department of defense is trying to deal with the management of this crisis.

  15. Integrated risk management for business survival

    International Nuclear Information System (INIS)

    During the recent recession, many businesses have had to take severe measures to cut costs. The Department of Defense has also been faced with the need to cut costs to offset the expense of the Gulf War and a shrinking budget due to the fall of communism around the world. With the collapse of the Warsaw Pact and dissolution of the Soviet Union, there has been an increasing demand to reduce the defense budget to provide the so-called ''peace dividend'' to deal with social and economic problems at home. President Bush's State of the Union Message in February 1992 called for deeper cuts than the 25% previously anticipated. It also called for these cuts to occur sooner than expected with $50 billion in defense cuts anticipated over the fiscal 1992--1997 period. The Department of Defense plan for force resizing calls for 25-30% reductions over time. This report discusses how the department of defense is trying to deal with the management of this crisis

  16. International project management in the Russian business environment

    OpenAIRE

    Raudaskoski, J. (Jukka)

    2016-01-01

    Project management is a discipline that manages projects, both domestic and international, so that they are completed successfully in time and according to project plan. In international and especially in Russian business context, project management is vital tool in order to fulfill customers’ need and solve possible cross-cultural problems and in this way foster new possibilities for new project opportunities for project providers. Russian business environment is approaching to the Weste...

  17. BUSINESS PROCESS REENGINEERING AS THE METHOD OF PROCESS MANAGEMENT

    OpenAIRE

    O. Honcharova

    2013-01-01

    The article is devoted to the analysis of process management approach. The main understanding of process management approach has been researched in the article. The definition of process and process management has been given. Also the methods of business process improvement has been analyzed, among them are fast-analysis solution technology (FAST), benchmarking, reprojecting and reengineering. The main results of using business process improvement have been described in figures of reducing cy...

  18. Environmental management and business profitability - a case study of NPCIL

    International Nuclear Information System (INIS)

    Nuclear Power Corporation of India Limited (NPCIL) is responsible for the design, construction, commissioning and operation of nuclear power plants in India for electricity generation. NPCIL presently has fourteen units in commercial operation. Over the last few years, the performance of Indian nuclear power plants have registered a marked improvement. This has been achieved through sustained and systematic efforts to upgrade all aspects of the plant activities on one hand and on the other, development and implementation of latest tools, techniques and management systems to further enhance their effectiveness. In addition, development and implementation of International Standards on Environmental, Safety and Quality Management have been institutionalized for continual improvement. WANO (World Association of Nuclear Operators) Peer Reviews are also being conducted. The present paper is an attempt to present a case study of Nuclear Power Corporation of India Limited in view of the changing perceptions on environmental management and overall business plan. (author)

  19. Editorial: Small Business and Information Systems

    OpenAIRE

    Elaine Ramsey; Lynn M. Martin; Patrick Ibbotson; Craig M Parker

    2009-01-01

    We are pleased to present this AJIS featured theme on Small Business and Information Systems, which is the result of a merger between AJIS and the Journal of Information Systems and Small Business. The co-editors of both journals felt that the merger would help raise the profile of small business research in Australia (since AJIS is more highly recognised than JISSB) and that it would increase the number of publications in AJIS. It is also a global featured theme, with papers from Australia, ...

  20. NPTool: Towards Scalability and Reliability of Business Process Management

    Science.gov (United States)

    Braghetto, Kelly Rosa; Ferreira, João Eduardo; Pu, Calton

    Currently one important challenge in business process management is provide at the same time scalability and reliability of business process executions. This difficulty becomes more accentuated when the execution control assumes complex countless business processes. This work presents NavigationPlanTool (NPTool), a tool to control the execution of business processes. NPTool is supported by Navigation Plan Definition Language (NPDL), a language for business processes specification that uses process algebra as formal foundation. NPTool implements the NPDL language as a SQL extension. The main contribution of this paper is a description of the NPTool showing how the process algebra features combined with a relational database model can be used to provide a scalable and reliable control in the execution of business processes. The next steps of NPTool include reuse of control-flow patterns and support to data flow management.

  1. Consolidation and Centralization of Waste Operations Business Systems - 12319

    International Nuclear Information System (INIS)

    This abstract provides a comprehensive plan supporting the continued development and integration of all waste operations and waste management business systems. These include existing systems such as ATMS (Automated Transportation Management System), RadCalc, RFITS (Radio Frequency Identification Transportation System) Programs as well as incorporating key components of existing government developed waste management systems and COTS (Computer Off The Shelf) applications in order to deliver a truly integrated waste tracking and management business system. Some of these existing systems to be integrated include IWTS at Idaho National Lab, WIMS at Sandia National Lab and others. The aggregation of data and consolidation into a single comprehensive business system delivers best practices in lifecycle waste management processes to be delivered across the Department of Energy facilities. This concept exists to reduce operational costs to the federal government by combining key business systems into a centralized enterprise application following the methodology that as contractors change, the tools they use to manage DOE's assets do not. IWITS is one efficient representation of a sound architecture currently supporting multiple DOE sites from a waste management solution. The integration of ATMS, RadCalc and RFITS and the concept like IWITS into a single solution for DOE contractors will result in significant savings and increased efficiencies for DOE. Building continuity and solving collective problems can only be achieved through mass collaboration, resulting in an online community that DOE contractors and subcontractors access common applications, allowing for the collection of business intelligence at an unprecedented level. This is a fundamental shift from a solely 'for profit' business model to a 'for purpose' business model. To the conventional-minded, putting values before profit is an unfamiliar and unnatural way for a contractor to operate - unless however; your

  2. Implementing SCRUM using Business Process Management and Pattern Analysis Methodologies

    Directory of Open Access Journals (Sweden)

    Ron S. Kenett

    2013-11-01

    Full Text Available The National Institute of Standards and Technology in the US has estimated that software defects and problems annually cost 59.5 billions the U.S. economy (http://www.abeacha.com/NIST_press_release_bugs_cost.htm. The study is only one of many that demonstrate the need for significant improvements in software development processes and practices. US Federal agencies, that depend on IT to support their missions and spent at least $76 billion on IT in fiscal year 2011, experienced numerous examples of lengthy IT projects that incurred cost overruns and schedule delays while contributing little to mission-related outcomes (www.gao.gov/products/GAO-12-681. To reduce the risk of such problems, the US Office of Management and Budget recommended deploying an agile software delivery, which calls for producing software in small, short increments (GAO, 2012. Consistent with this recommendation, this paper is about the application of Business Process Management to the improvement of software and system development through SCRUM or agile techniques. It focuses on how organizational behavior and process management techniques can be integrated with knowledge management approaches to deploy agile development. The context of this work is a global company developing software solutions for service operators such as cellular phone operators. For a related paper with a comprehensive overview of agile methods in project management see Stare (2013. Through this comprehensive case study we demonstrate how such an integration can be achieved. SCRUM is a paradigm shift in many organizations in that it results in a new balance between focus on results and focus on processes. In order to describe this new paradigm of business processes this work refers to Enterprise Knowledge Development (EKD, a comprehensive approach to map and document organizational patterns. In that context, the paper emphasizes the concept of patterns, reviews the main elements of SCRUM and shows how

  3. On the Risk Management and Auditing of SOA Based Business Processes

    Science.gov (United States)

    Orriens, Bart; Heuvel, Willem-Jan V./D.; Papazoglou, Mike

    SOA-enabled business processes stretch across many cooperating and coordinated systems, possibly crossing organizational boundaries, and technologies like XML and Web services are used for making system-to-system interactions commonplace. Business processes form the foundation for all organizations, and as such, are impacted by industry regulations. This requires organizations to review their business processes and ensure that they meet the compliance standards set forth in legislation. In this paper we sketch a SOA-based service risk management and auditing methodology including a compliance enforcement and verification system that assures verifiable business process compliance. This is done on the basis of a knowledge-based system that allows integration of internal control systems into business processes conform pre-defined compliance rules, monitor both the normal process behavior and those of the control systems during process execution, and log these behaviors to facilitate retrospective auditing.

  4. Department of Energy contract/business management initiatives

    International Nuclear Information System (INIS)

    More than 40 years ago the Department of Energy (DOE) developed a unique contractual instrument called a management and operating contract, to be used for the operation of our weapons production plants and the national laboratories. The contracts are very broad in scope. There is no output objective set forth in the contract. There are no cost targets, nor any contractually motivated cost objectives. Performance is measured against criteria which is often subjective. The time has come to make changes in the structure of these contracts to reflect changes in the work being performed and to make the contractors more accountable. DOE's work now, at these sites, and for years to come, consists largely of major project-type work such as environmental restoration which lends itself to a more definitized structure. DOE is in the process of implementing a work order authorization control system (task order contracting) under its management and operating contracts. Target date for implementation for our for-profit contractors is FY 1992, and for the non-profit contractors is FY 1993. Under this system, requirements will be contracted for as entities of work and contractors will be held accountable for performance, schedules and costs. Billings, payments and award fee will be tied to the specific planning objectives set forth in the tasks, including costs and schedules. Incentives will be provided for outstanding performance, fee may be withheld if performance is unacceptable. These changes will necessitate more DOE oversight of contractor operations and sound business support systems, as well as effective management disciplines. US DOE will perform business management reviews to assure contractors' systems are adequate and to support this form of contracting. The Contractor Procurement Systems Review Program will be enhanced to assure good subcontractor procurement practices

  5. Developing a Small Business Regulatory System

    Directory of Open Access Journals (Sweden)

    Geoff Miller

    2014-09-01

    Full Text Available IntroductionThank you for inviting me to share my thoughts on what the government is doing to reduce the burden on small business. I also look forward to hearing the other speakers talk about how to make the regulatory system more responsive and relevant to business needs.It is more than a year since the fall of Lehman Brothers and the beginning of the Australian Government’s response to the global financial crisis.Today, the Australian economy is showing encouraging signs of recovery. The Government’s policy responses have been largely responsible for placing Australia in a better position than most countries around the world.The Mid-Year Economic and Fiscal Outlook (MYEFO (released earlier this month showed that the economy is performing much better than was forecast in the last Budget — MYEFO shows that Australia is the only advanced economy to have recorded positive growth through the year to June 2009. MYEFO also upgraded the growth forecasts for the following two years with consequental falls in the expected peak unemployment rate.Although this is good news, the GFC has clearly affected, and is continuing to impact on, small business.A number of Australian Chamber of Commerce and Industry surveys have reported large falls in small business confidence and conditions throughout 2008 and early 2009. However, the August ACCI Small Business Survey reports that, while conditions for small business are expected to remain challenging, conditions are stabilising.This good news is supported by the most recent Commonwealth Bank – ACCI Business Expectations Survey, which shows that small, medium and large businesses are expecting business conditions to improve significantly during this quarter.It is true that small businesses succeed or fail on the creativity, ingenuity, innovation and imagination of their owners and staff. It is also true that small businesses are notoriously time poor. When considering ways to improve the regulatory

  6. MSc in Information and Library Management at Dublin Business School

    OpenAIRE

    O'Neill, Marie

    2015-01-01

    Dublin Business School is Ireland’s largest independent higher education college offering over 100 accredited courses in business, arts, law, psychology, IT and more to over 9,000 students. In November 2006, Dublin Business School identified a niche in the marketplace for a postgraduate programme in library studies delivered on a part-time evening basis. DBS was ideally positioned to offer this programme as it has highly experienced faculty in IT and Management and strong links to industry...

  7. OPTIMIZATION OF MANAGEMENT DECIZIONS FOR PURCHASING OF BUSINESS SERVICES

    OpenAIRE

    Corina Pop Sitar

    2012-01-01

    The strategic importance of the services has increased recently because many countries have turned into real service economy. This article aims to help managers to optimize their decision regarding the purchasing process of business services. The article starts with describing the business services and their importance. We concentrate our attention also to the important role that purchasing department has in the procurement process of the business services. Next, we present some findings from...

  8. Features of management of working capital of business ventures

    OpenAIRE

    Miahkov, Denys V.; Dybach, Inna L.

    2014-01-01

    A combination of two important economic categories – the working capital and the business ventures is examined. The aim of the research is a methodical support of the business ventures during the process of planning, engagement and management of the working capital. A method of working capital planning has been analyzed and the most useful one among the current methods has been identified. The direction in which the business venture has to operate, within the framework of the working capital,...

  9. Development of Human Factors Ontology for Business Knowledge Management

    OpenAIRE

    Monica Philippart; Waldemar Karwowski

    2011-01-01

    Employee knowledge and cognitive skills are key assets to achieving business success, yet are often mismanaged. By promoting the human-centered design approach, the discipline of human factors and ergonomics (HF/E) can significantly contribute to optimizing business processes through effective management of employee knowledge. However, a comprehensive methodology is needed to help organizations integrate the HF/E principles across various business processes. This paper introduces a novel meth...

  10. Social Networking Influence on Case Management in Enterprise Business

    OpenAIRE

    Lukasz Osuszek

    2015-01-01

    The paper sets out from a central proposition that the concept of social adaptive case management (SACM) bears on the evolution of modern businesses in enterprise. Social ACM makes the business case and the active components (information, processes, knowledge, etc.) become active social network elements and connecting knowledge workers. It allows the social network, flexible dialogue and cooperation in the adaptation of knowledge workers and processing complex business cases. It also offers a...

  11. Methods and Concepts for Business Rules Management

    NARCIS (Netherlands)

    Zoet, M.M.

    2014-01-01

    Business rules are among the fastest changing business concepts in many organizations. The frequency of change is caused due to changing customer demands, changing regulation, increased regulation, and changing strategies. At the same time questions for more transparency are emerging, thus enforcing

  12. SOA – AN ARCHITECTURE FOR MANAGEMENT BUSINESS

    Directory of Open Access Journals (Sweden)

    ALESSANDRO ROBERTO LUCENA1

    2012-07-01

    Full Text Available This work aims to present a study on Services Oriented Architecture – SOA components and to show how this architecture can contribute to integrate distributed systems, in private and government organizations, considering their need of using multiple information systems to accomplish their activities. Concepts related to these architectures, their components, implementation requirements, usage advantages and disadvantages, as well as a study of two examples of SOA architecture in government organizations will also be presented: the Interoperability Standards for Electronic Government (Padrões de Interoperabilidade de Governo Eletrônico - e-PING, and the Integrated Management System (Sistema de Gestão Integrada– SGI.

  13. At the Crossroads. Management and Business History in Entrepreneurship Research

    Directory of Open Access Journals (Sweden)

    Águeda Gil

    2016-07-01

    Full Text Available Recent calls for a historic turn in organization studies offer the opportunity to relaunch dialogue between management and business history research. Focusing on the specific domain of entrepreneurship research, this article illustrates the potential of mutual contributions from management and business history. In doing so, it demonstrates how historical approaches strongly influenced the early theoretical developments within entrepreneurship and demonstrates the potential to contribute to future scholarly debates. In sum, this article brings closer together business history and management studies stressing that their different perspectives and approaches are very valuable to enriching entrepreneurship research.

  14. The integrity management cycle as a business process

    Energy Technology Data Exchange (ETDEWEB)

    Ackhurst, Trent B.; Peverelli, Romina P. [PIMS - Pipeline Integrity Management Specialists of London Ltd. (United Kingdom).

    2009-07-01

    It is a best-practice Oil and Gas pipeline integrity and reliability technique to apply integrity management cycles. This is conforms to the business principles of continuous improvement. This paper examines the integrity management cycle - both goals and objectives and subsequent component steps - from a business perspective. Traits that businesses require, to glean maximum benefit from such a cycle, are highlighted. A case study focuses upon an integrity and reliability process developed to apply to pipeline operators. installations. This is compared and contrasted to the pipeline integrity management cycle to underline both cycles. consistency with the principles of continuous improvement. (author)

  15. Harmonisation of small business management: customer-centric approach

    Directory of Open Access Journals (Sweden)

    O.L. Tolmachev

    2012-12-01

    Full Text Available Way of innovation to the consumer is often difficult for many reasons. One of the main the application of traditional management concepts where they do not work in small businesses. Together with the inability of innovators from science to bring their idea to the finished product state, which is in demand in the market, traditional concepts often lead to failure. The author of this article explores innovative approaches to the management of small businesses. Innovative approaches form the basis for making model continuously updated management decisions. The model takes into account the characteristics of small business and its capacity to innovate.

  16. Google matrix of business process management

    CERN Document Server

    Abel, M

    2010-01-01

    Development of efficient business process models and determination of their characteristic properties are subject of intense interdisciplinary research. Here, we consider a business process model as a directed graph. Its nodes correspond to the units identified by the modeler and the link direction indicates the causal dependencies between units. It is of primary interest to obtain the stationary flow on such a directed graph, which corresponds to the steady-state of a firm during the business process. Following the ideas developed recently for the World Wide Web, we construct the Google matrix for our business process model and analyze its spectral properties. The importance of nodes is characterized by Page-Rank and recently proposed CheiRank and 2DRank, respectively. The results show that this two-dimensional ranking gives a significant information about the influence and communication properties of business model units. We argue that the Google matrix method, described here, provides a new efficient tool ...

  17. Developement of Business Applications for SAP R3 System

    OpenAIRE

    Rogač, Peter Mihael

    2012-01-01

    This diploma thesis covers information system SAP R3 which dates in year 1972. During decades it has been improved and spread almost in all areas of data handling in companies. By help of different modules the system covers human resources, production planning, material management, plant maintenance, project system, etc. The basic navigations in SAP R3 run by help of shortcuts of programs, called transaction. The business applications of system are divided in standard and customer applicat...

  18. BUSINESS PROCESS REENGINEERING AS THE METHOD OF PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    O. Honcharova

    2013-09-01

    Full Text Available The article is devoted to the analysis of process management approach. The main understanding of process management approach has been researched in the article. The definition of process and process management has been given. Also the methods of business process improvement has been analyzed, among them are fast-analysis solution technology (FAST, benchmarking, reprojecting and reengineering. The main results of using business process improvement have been described in figures of reducing cycle time, costs and errors. Also the tasks of business process reengineering have been noticed. The main stages of business process reengineering have been noticed. The main efficiency results of business process reengineering and its success factors have been determined.

  19. Editorial: E-Business and Information Systems Research - Towards a common research agenda

    OpenAIRE

    Li, F

    2007-01-01

    This special issue was born from a Workshop organized by the e-Business & e-Government Special Interest Group of the British Academy of Management (BAM), held on the 3rd-4th May at Brunel University Business School in London. The central theme of the workshop was on the relationship between e-Business and Information Systems (IS) research.

  20. Editorial: E-Business and Information Systems Research - Towards a common research agenda

    Directory of Open Access Journals (Sweden)

    Li, F.

    2007-01-01

    Full Text Available This special issue was born from a Workshop organized by the e-Business & e-Government Special Interest Group of the British Academy of Management (BAM, held on the 3rd-4th May at Brunel University Business School in London. The central theme of the workshop was on the relationship between e-Business and Information Systems (IS research.

  1. Leveraging Alumni and Business Community Relations to Assess the Information Systems Curriculum

    Science.gov (United States)

    Plice, Robert K.; Reinig, Bruce A.

    2009-01-01

    A recent Association to Advance Collegiate Schools of Business (2006) task force called for increased interaction between business schools and the business community to identify essential skill sets and help with the curriculum-management process. An information systems curriculum-assessment study solicited input from recent alumni working in the…

  2. Business Process Performance Management: Theoretical and Methodological Approach and Implementation

    Directory of Open Access Journals (Sweden)

    Neđo Balaban

    2011-12-01

    Full Text Available A process must have appropriate objectives and structure enabling it to function teleologically and efficiently. To function performantly, a process must be managed appropriately. Business process management (BPM includes: (1 target management, which includes functional sub-targets at each critical project stage; (2 performance management, which includes receiving regular feedback on the process outputs, monitoring the actual performance by measurement dimensions set in targets, providing feedback, identifying and correcting the process shortcomings, i.e. monitoring and controlling process progress and performance; (3 resource management, which includes supporting each step in the process of managing equipment, human resources and budget required for achieving set goals in all process stages; (4 process interface management. This article also presents the results of empirical, i.e. development-based research conducted by the authors on a sample of organisation, for the purpose of a composite and complex process, well modelled and automated with ERM functionalities. Process compositeness is determined by the fact that it includes several processes mutually connected through single interface, with postulates of radical holisms. Results obtained by this research point to the need to integrate ERP systems and BPM tools. ERP is necessary, but not sufficient, for its functionalities support and point to cross-section-outcomes in process activities, while BPM, with its set of various tools largely built in BI technology, points to events, outcomes and latent sets of flows, dynamics and hidden clusters of process flow, dynamics and longitudinal process overview.

  3. 基于ASP的配网业务管理系统的研发及应用%Development of distribution network business management system based on active server page

    Institute of Scientific and Technical Information of China (English)

    韩世军; 马银环; 杨国华; 强荣; 韩格格

    2016-01-01

    针对配网设备台账管理不规范、业务流程繁琐以及工作效率低的问题,在深入分析原因的基础上,基于动态服务器页面(Active Server Page, ASP)编程,采用Access数据库,研发了配网业务管理系统。应用结果表明:配网业务管理系统规范了配网设备台账和业务流程管理,确保了配网基础数据的准确性、一致性及数据源端唯一性,提高了配电网精益化管理水平,为配网基础管理工作提供了技术支持和应用平台。%Aiming at the problems of the irregular distribution equipment account management, complex business flow and low work efficiency, deeply analyzes the causes, based on active server page (ASP), adopts Access database, develops distribution network business management system. The application result shows that distribution network business management system regulates distribution equipment accounts and business flow management, ensures the accuracy, consistency and uniqueness of distribution equipment basic data source, improves the lean management level of distribution network, provides technological support and applied platform for distribution fundamental management.

  4. Estimation of Feasibility for Business Information Systems

    OpenAIRE

    Milašinović, Boris; Kalpić, Damir; Fertalj, Krešimir

    2005-01-01

    This paper describes the architecture of a system called Business Information System Feasibility. The purpose of the system is to establish a base for an impartial and computer-aided decision-making tool for choice of information system software and

  5. A Survey on Evaluation Factors for Business Process Management Technology

    NARCIS (Netherlands)

    Mutschler, B.; Reichert, M.U.

    2006-01-01

    Estimating the value of business process management (BPM) technology is a difficult task to accomplish. Computerized business processes have a strong impact on an organization, and BPM projects have a long-term cost amortization. To systematically analyze BPM technology from an economic-driven persp

  6. Total Quality Management in Schools of Business and of Engineering.

    Science.gov (United States)

    Tribus, Myron

    Total Quality Management (TQM) has been proven successful in businesses worldwide for more than a decade. Educators, however, have been slow to apply the techniques to education. TQM can be used in higher education, particularly in schools of engineering and business administration. In TQM, the education of the student is considered the product…

  7. Perceptions of College Business Students: Gender and Alcoholic Managers

    Science.gov (United States)

    Smith, James O.; Gribble, T. D.; Tomkiewicz, Joseph

    2008-01-01

    This paper investigated the perceptions of undergraduate business students toward male and female managers who were alcoholics. Since most of the respondents were soon to graduate and seek employment opportunities in business organizations, their perceptions and predispositions seemed relevant. While it was found that the perceptions of alcoholic…

  8. The Increasing Importance and Imperative of the School Business Manager

    Science.gov (United States)

    Starr, Karen

    2013-01-01

    One important effect of increasing localized autonomy, authority, responsibility, and accountability has been a growing yet understated recognition that effective business management is an essential component of educational leadership. The education business is expanding and becoming more complex and requires propitious oversight. As a result,…

  9. A Career Story Approach to Management, Business, and Financial Occupations

    Science.gov (United States)

    Brott, Pamelia E.

    2012-01-01

    Business, management, and financial occupations are found in organizations in which individuals direct activities and perform tasks related to business and finance. The career cluster includes 144 occupational titles across 57% of the 23 major Standard Occupational Classification groups, with almost half of the occupations considered "bright…

  10. Improving Computer Literacy of Business Management Majors: A Case Study

    Science.gov (United States)

    Johnson, David W.; Bartholomew, Kimberly W.; Miller, Duane

    2006-01-01

    Stakeholders, such as future employers, parents, and educators, have raised their expectations of college graduates in the area of computer literacy. Computer skills and understanding are especially critical for business management graduates, who are expected to use computer technology as a tool in every aspect of their career. Business students…

  11. How Existing Business Management Concepts Become School Leadership Fashions

    Science.gov (United States)

    Peck, Craig; Reitzug, Ulrich C.

    2012-01-01

    Purpose: This article examines the history of three management concepts that originated in the business sector and progressed to the K-12 education sector. Framework: We propose a new conceptual model intended to help illuminate how ideas and strategies originally created for business leadership gain influence in the realm of K-12 school…

  12. Business Sustainability and Undergraduate Management Education: An Australian Study

    Science.gov (United States)

    Fisher, Josie; Bonn, Ingrid

    2011-01-01

    The academic literature arguing that there is an urgent requirement for businesses to become more sustainable is rapidly expanding. There is also a demonstrated need for managers to develop a better understanding of sustainability and the appropriate strategies required to improve business sustainability. In addition, there have been international…

  13. Small Business Management. Part I, A Suggested Course Outline.

    Science.gov (United States)

    New York State Education Dept., Albany. Bureau of Continuing Education Curriculum Development.

    In this curriculum guide on small business management, lessons (including specific course content and teaching suggestions) are developed around general traits and practices conducive to success in small businesses, loans and other sources of capital, budgeting and planning, recordkeeping, marketing and selling, advertising and sales promotion,…

  14. Managing business model innovation risks - lessons for theory and practice

    DEFF Research Database (Denmark)

    Taran, Yariv; Chester Goduscheit, René; Boer, Harry

    2015-01-01

    This paper focuses on the challenges related to, and the risk management needed in, the process of business model innovation. Business model innovation may involve hefty investments, high levels of uncertainty, complexity and, inevitably, risk. Although many firms follow a first mover strategic a...

  15. An exploratory study on the management of business records by knowledge workers

    Directory of Open Access Journals (Sweden)

    Adeline du Toit

    2011-12-01

    Full Text Available Purpose: The purpose of this exploratory study was to determine how knowledge workers could align the creation and management of business records with organisational records management needs. Problem investigated: Knowledge workers are employed by more than one organisation at the same time. This creates problems in managing and preserving the business records created and received by knowledge workers. This article investigates how organisations should manage and preserve their business records that are created and received by knowledge workers who are employed by more than one organisation. Methodology: The importance of the management of business records in the knowledge economy was discussed and in the empirical survey data was collected through a questionnaire survey of 122 knowledge workers at an investment management company. Findings: The results of the empirical survey revealed that the majority of respondents always save business records that they create on their own personal filing systems and that they are familiar with the concept of records management. The findings provided support for the hypothesis that knowledge workers take control of managing the business records of various organisations, as their careers consist of a series of projects or assignments, irrespective of the organisation employing them. Value of research: The active role that knowledge workers can play in the management of strategic business records, underlines its key position as an information management function in organisations. Further research is needed to clarify the importance of records management in the knowledge economy. Conclusion: Knowledge workers take control of managing the business records of various organisations, as their careers consist of a series of projects or assignments while working at different organisations.

  16. ACHIEVING BUSINESS EXCELLENCE THROUGH CUSTOMER RELATIONSHIP MANAGEMENT

    OpenAIRE

    Georgeta SOAVA; Mircea RADUTEANU

    2013-01-01

    Customer relationship management is a marketing imperative, derived not only from the need to improve the company‘s financial situation, but of the undeniable advantages of loyalty and a customer base stabilization. Constituting itself as an innovative tool is still subject to varying interpretations as diverse ways of implementation, in the context of new guidelines of sales activity: optic change from the product to potential beneficiaries. Implementation of a system suitable CRM represents...

  17. Business cases for product configuration systems

    DEFF Research Database (Denmark)

    Shafiee, Sara; Kristjansdottir, Katrin; Hvam, Lars

    to be made in order to secure the success and delivery of the project as it will increase the commitment from the business side. This paper presents a framework for supporting the development of business cases for PCSs and discusses the experiences from multiple case studies benefiting from the suggested......In the recent years, product configuration systems (PCSs) have received greater attention from industries providing customized products as a response to increased demand to fulfil diverse customers’ needs for customized products. Before developing a PCS, a well-established business case has...

  18. Analysis of Informationization Construction of Business Financial Management under the Network Economy

    Science.gov (United States)

    Dong, Yahui; Zhang, Pengwei; Li, Wei

    To strengthen the informationization construction of the financial management has great significance to the achievement of business management informationization, and under the network economic environment, it is an important task of the financial management that how to conduct informationization construction of traditional financial management to provide true, reliable and complete financial information system for the business managers. This paper thoroughly researches the problem of financial information orientation management (FIOM) by taking the method of combining theory with practice. This paper puts forward the thinking method of financial information management, makes the new contents of E-finance. At last, this paper rebuilds the system of finance internal control from four aspects such as control of organization and management, system development control and safety control of network system.

  19. The Importance of Subtextual Impression Management and Business Faculty.

    Science.gov (United States)

    Chaney, Lillian H.; Lyden, Julie A.

    1998-01-01

    College students (n=265) reported their impressions of business faculty's personal appearance, body language, behavior, and office appearance. Findings indicate that impression management is useful for professors who want to convey credibility, authority, and interest in students. (JOW)

  20. Succeeding in Business by Managing Consumption

    DEFF Research Database (Denmark)

    Tan, Adrian; Evans, Stephen; McAloone, Tim C.

    2009-01-01

    , business models and design methods can be developed. Method Case study research is chosen as the research method as it gives deep insight to the research object and its context while allowing analysis of many variable factors (Yin 1994). As the objective is to gain insight in a company’s practice...... in business by selling as much as they could produce. Designers constantly created new products, factories produced them as fast and cheap as possible and marketing encouraged demand – all contributing to ever increasing levels of natural resource consumption. It was of little concern what happened...... cases of manufacturing companies that demonstrates that business can be successful by selling less. The business model of each of the companies actively attempts to reduce their customers’ consumption while increasing customer satisfaction. This has proved to reduce customers’ costs, increased long term...

  1. Strategic Aspects Of Human Resource Management In The Business Organization

    OpenAIRE

    Petya Dankova

    2012-01-01

    Under conditions of the contemporary „Knowledge economy” human resources become more and more important for the successful development of the business organization. In the present article there is drawn the nature of strategic human resource management. There are presented in a generalized form the results of empirical studies of the interrelation between human re source management in the business organization and the results of its activity. There are generalized the peculiarities of the mai...

  2. MANAGEMENT OF QUALITY COSTS IN TOURISM BUSINESSES AND AN INVESTIGATION ON HOTEL BUSINESSES

    Directory of Open Access Journals (Sweden)

    Kezban ŞİMŞEK

    2016-08-01

    Full Text Available Intense competition in today business world makes offer of qualified goods and services essential in tourism businesses as it is in manifacturing businesses. To continue their existence, these profit-oriented businesses have to have an active quality costs system which follows cost of exercises to provide quality, keeps them under control besides providing quality. This study reveals managers’ opinion and present state of 3,4 and 5-star hotel businesses according to their quality costs applications. In this sense, hotel managers’ aspects of quality costs and their activities within quality costs were tired to be evalu ated, as a result of the study, it was discovered that essential part of the hotel businesses (67,2 % didn’t have quality costs system.

  3. Influence Business Strategy On The Quality Of Accounting Information System

    OpenAIRE

    Meiryani

    2015-01-01

    Abstract Todaythe survival ofthe companyis largely determinedbythe ability ofcompaniesto competeinthe market so improvement on the quality of accounting information system is needed. Companies use accounting information system as a tool to generate information that managers can make decisions. To be able to take the right decisions necessary quality of accounting information systems. In view of the above this paper considers the Influence Of Business Strategy On The Quality Of Accounting Info...

  4. A feminine style of management in the contemporary business world

    OpenAIRE

    Nikulina Irina; Khomenko Igor; Sediakina Anna; Kanov Viktor

    2016-01-01

    The main goal of the article is to provide the insight on the gender management in connection with contemporary management. There have been wide ranges of scientific discussions regarding the question of a specific management style that women use in the business practice. A traditional approach indicates that there is no such way of managing an organization as a feminine management style. The traditional approach emphasise that women tend to use the men’s leading style with slight adjustments...

  5. Integrated management system

    International Nuclear Information System (INIS)

    A management system is developed in order to reflect the needs of the business and to ensure that the objectives of the organization will be achieved. The process model and each individual process within the system then needs to identify the drives or requirements from external customers and stakeholders, regulations, and standards such as ISO and 50-C-Q. The processes are then developed to address these drivers. Developing the process in this way makes it fully integrated and capable of incorporating any new requirements. The International Standard (ISO 9000:2000) promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system to enhance customer satisfaction by meeting customer requirements. The IAEA Code recognizes that the entire work is a process which can be planned, assessed and improved. For an organization to function effectively, numerous linked activities have to be identified and managed. By definition a process is an activity that using resources and taking into account all the constraints imposed executes the necessary operations which transform the inputs in outcomes. Running a system of processes within an organization, identification of the interaction between the processes and their management can be referred to as a 'process approach'. The advantage of such an approach is the ensuring of the ongoing control over the linkage between the individual processes composing the system as well as over their combination and interaction. Developing a management system implies: identification of the process which delivers Critical Success Factor (CSFs) of the business; identifying the support processes enabling the CSFs to be accomplished; identifying the processes that deliver the business fundamentals. An integrated management system should include all activities not only those related to Quality, Health and Safety. When developing an IMS it is necessary to identify all of the drivers

  6. The strategic skills of business continuity managers: putting business continuity management into corporate long-term planning.

    Science.gov (United States)

    Wong, Wei Ning Zechariah

    2009-11-01

    Despite its rapid development in the last two decades, business continuity management (BCM) as a discipline and a profession is still regarded by many as an operational entity of management. Two main issues are discussed in this paper: the role of BCM in strategic management and the strategic skills of business continuity managers. These issues are crucial as they represent the role of BCM in high-level corporate management. The paper discusses the importance of BCM in the long-term planning of organisational success and the preservation of future competitiveness. Finally, salient points that underpin the importance of its role in sustaining organisational performance are addressed.

  7. Teaching Business Management from a perspective beyond self-interest

    Directory of Open Access Journals (Sweden)

    Roberto Fernández-Gago

    2012-12-01

    Full Text Available Profound reflection is currently being made in academic circles upon the principles which have long been the basis of economic theories in the teaching of business management. Amidst the issues discussed is the concept of human nature driven primarily by self-interest. Profit maximization and governance mechanisms in order to protect shareholders’ interests have become the essence of all good business practice. The present paper proposes a change in direction towards a wider and more realistic perspective with regards to the individual’s values within the sphere of the teaching of business management.

  8. Business intelligence appliances in nuclear plant information system

    International Nuclear Information System (INIS)

    With the widely use of information system, the enterprise has accumulated large amount of business data. It is urgent and complicated task to manipulate the massive and complex data collation, dig out the useful knowledge which can assist business managers and technical staff with decision-making and error analysis. At present, the business intelligence is in its initial stage in nuclear power plants (NPP), most of the plants start to show and analyze the data at the end-user interface, then go further with Data Mining gradually. By the basis of Data Warehouse. Online Analytical Processing and Data Mining technology, the data can be extracted, transformed and loaded. After the processing, the data is converted into useful information for plant managers to have different perspectives of decision-making and technical staff to analyse errors. (authors)

  9. Improvement of hospital processes through business process management in Qaem Teaching Hospital: A work in progress.

    Science.gov (United States)

    Yarmohammadian, Mohammad H; Ebrahimipour, Hossein; Doosty, Farzaneh

    2014-01-01

    In a world of continuously changing business environments, organizations have no option; however, to deal with such a big level of transformation in order to adjust the consequential demands. Therefore, many companies need to continually improve and review their processes to maintain their competitive advantages in an uncertain environment. Meeting these challenges requires implementing the most efficient possible business processes, geared to the needs of the industry and market segments that the organization serves globally. In the last 10 years, total quality management, business process reengineering, and business process management (BPM) have been some of the management tools applied by organizations to increase business competiveness. This paper is an original article that presents implementation of "BPM" approach in the healthcare domain that allows an organization to improve and review its critical business processes. This project was performed in "Qaem Teaching Hospital" in Mashhad city, Iran and consists of four distinct steps; (1) identify business processes, (2) document the process, (3) analyze and measure the process, and (4) improve the process. Implementing BPM in Qaem Teaching Hospital changed the nature of management by allowing the organization to avoid the complexity of disparate, soloed systems. BPM instead enabled the organization to focus on business processes at a higher level.

  10. Google matrix of business process management

    Science.gov (United States)

    Abel, M. W.; Shepelyansky, D. L.

    2011-12-01

    Development of efficient business process models and determination of their characteristic properties are subject of intense interdisciplinary research. Here, we consider a business process model as a directed graph. Its nodes correspond to the units identified by the modeler and the link direction indicates the causal dependencies between units. It is of primary interest to obtain the stationary flow on such a directed graph, which corresponds to the steady-state of a firm during the business process. Following the ideas developed recently for the World Wide Web, we construct the Google matrix for our business process model and analyze its spectral properties. The importance of nodes is characterized by PageRank and recently proposed CheiRank and 2DRank, respectively. The results show that this two-dimensional ranking gives a significant information about the influence and communication properties of business model units. We argue that the Google matrix method, described here, provides a new efficient tool helping companies to make their decisions on how to evolve in the exceedingly dynamic global market.

  11. Business Performance, Business Strategy, and Information System Strategic Alignment: An Empirical Study on Chinese Firms

    Institute of Scientific and Technical Information of China (English)

    DONG Xiaoying; LIU Qianqian; YIN Dezhi

    2008-01-01

    The alignment between information systems (IS) and business strategy along with its implications for perceived IS effectiveness and business performance is an important question, which is rarely studied in China. Based on an empirical study, this paper summarized the significance of IS strategic alignment and its impact on business performance. This study also measured business strategy, information system strategy, and information system strategic alignment, built a conceptual model to describe the relationship between these factors, and investigated their implications for information system performance and business performance. A structural equation model was employed to test the conceptual model. Analyses of data gathered in a survey indicate that information system strategic alignment is a better predictor of business performance than business strategy or information system strategy alone, although business strategy can significantly influence business performance.

  12. Managing Business-to-Business Relationships throughout the E-Commerce Procurement Life Cycle.

    Science.gov (United States)

    Archer, Norm; Yuan, Yufei

    2000-01-01

    Since the core of e-commerce is information and communications, support for managing customer relationships is available to those who know how to use it. Discusses how technology can be used to encourage and facilitate customer-business relationships. Shows through a customer relationship life cycle model how the management of related procurement…

  13. A Danish-Vietnamese Partnership for Business and Technology Development in Solid Waste Management

    DEFF Research Database (Denmark)

    Christensen, David; Bach, Leu Tho

    2015-01-01

    In business and socio-technical literature, partnerships are highlighted as an important tool for developing sustainable solutions to environmental challenges, such as the waste management systems of developing countries. In order to investigate the formation of North–South partnerships in this r......In business and socio-technical literature, partnerships are highlighted as an important tool for developing sustainable solutions to environmental challenges, such as the waste management systems of developing countries. In order to investigate the formation of North–South partnerships...... in this respect, the business development process of a Danish–Vietnamese partnership in the waste sector is analyzed in this paper. From a participant's perspective, a business development process is narrated, showing how innovation management in partnerships evolves: through socially and culturally influenced....... Additionally, the study shows that the technology is capital-intensive and requires financially viable supportive policies and subsidies, as well as a robust organic fertilizer market....

  14. Checklists for Business Managers. A Tool for Effective Independent School Management.

    Science.gov (United States)

    National Association of Independent Schools, Boston, MA.

    The business office guides of the departments of education of Illinois and New Jersey served as the basic resource documents in forming this guide for independent school business managers. The checklists are grouped under the following headings: financial management, insurance and risk management, records retention, purchasing, nonacademic staff,…

  15. Future Directions of Management Science and Operations Management in Business School Curricula

    Science.gov (United States)

    Fuller, Jack A.; Denton, James W.

    2006-01-01

    The fields of Management Science (MS) and Operations Management (OM) have co-existed in business school curricula for over a half century. This paper examines five trends that point toward a bright future for Operations Management in the business curriculum. These trends include an increasing emphasis on global competition, the growth of the…

  16. INTEGRATION OF ENVIRONMENTAL MANAGEMENT SYSTEM

    OpenAIRE

    Tomescu Ada Mirela

    2012-01-01

    The relevance of management as significant factor of business activity can be established on various management systems. These will help to obtain, organise, administrate, evaluate and control particulars: information, quality, environmental protection, health and safety, various resources (time, human, finance, inventory etc). The complexity of nowadays days development, forced us to think ‘integrated’. Sustainable development principles require that environment management policies and p...

  17. Business Groups, Taxes and Accruals Management

    NARCIS (Netherlands)

    Beuselinck, C.A.C.; Deloof, M.

    2006-01-01

    This paper provides evidence that Belgian firms belonging to a business group have a lower effective tax rate (ETR) and face a less positive association between pre-tax income and ETRs than independent firms.These findings suggest that individual group members apply efficient tax planning techniques

  18. Business Models for Power System Flexibility

    DEFF Research Database (Denmark)

    Boscan, Luis; Poudineh, Rahmatallah

    2016-01-01

    As intermittent, renewable resources gain more share in the generation mix, the need for power system flexibility increases more than ever. Parallel to this, technological change and the emergence of new players bringing about innovative solutions are boosting the development of flexibility-enabl...... business models will play an important role in ensuring sufficiency and efficiency of flexibility services.......-enabling business models, adding new activities to the existing supply chain. Ranging from technological to market-based innovation, this chapter reviews the latest developments in these emerging models. The main conclusion is that when flexibility becomes scarce in the system, new players with their innovative...

  19. A Computerised Business Ethics Expert System -A new approach to improving the ethical quality of business decision-making

    Directory of Open Access Journals (Sweden)

    Bernie Brenner

    2007-06-01

    Full Text Available Abstract Where unethical business decision-making arises from failures of ethical perception, there is an important role for ethical training and decision-making tools. These may help business people to consider all relevant issues when assessing the ethical status of potential decisions. Ethical training programmes give business people a basic understanding of the principles which underlie ethical judgements and equip them with many of the necessary skills for dealing with the ethical dilemmas which they face in their jobs. Similarly, ethical decision-making tools may guide managers through the various ethical considerations which are relevant to business decision-making and help them to develop their ethical-perceptual skills. Furthermore, by establishing and reinforcing good ethical decision-making practices, training programmes and decision-making tools may also reduce the incidence of self-consciously unethical decision-making. A new approach to improving the ethical quality of business decision-making by the use of computerized business ethics expert systems is proposed. These systems have the potential to guide business people through a process of ethical evaluation while simultaneously fulfilling an educational role, thus providing many of the benefits of both training programmes and decision-making tools. While the prospect of a computer system which could simply make ethical judgements for business people is both unrealistic and undesirable, a system which leads human decision-makers through a structured assessment process has the potential for genuine benefits. Keywords: Expert Systems, Ethical Decision Making

  20. Information Systems as Support to Corporate Management

    OpenAIRE

    Florida Veljanoska; Majlinda Axhiu

    2013-01-01

    The idea of this paper is to introduce the great support of information systems to the management activities of a corporation. Information system as a combination of information technology and peoples actions that support operations, management and decision making, involves four major types of systems: Transaction Management System, Management Information System, Decision-Support System and Executive Support System, and with that it is able to entail and support all business activities. In tr...

  1. 18th ICPR paper: BUSINESS PROCESS ORIENTED DESIGN OF ERP SYSTEMS FOR SMALL AND MEDIUM ENTERPRISES

    OpenAIRE

    Quiescenti, M; Bruccoleri, Manfredi; La Commare, Umberto; Noto La Diega, Sergio; Perrone, Giovanni

    2006-01-01

    Abstract In the last years, many organizations have used business process modeling as an effective tool for managing organizational changes. However, process modeling has rarely been exploited for supporting the entire business process management lifecycle. This includes the design of business processes as well as their implementation and control. The adoption and implementation of ERP systems is a crucial issue if referred to SMEs. The main problem is that the cost of implementati...

  2. Use of system and business management in the distribution sector - experience from the first year of application of the VV II agreement. IT systems facilitating system management and CRM of utilities; Netznutzungsmanagement - Erfahrungen nach einem Jahr Verbaendevereinbarung II. IT-Systeme erleichtern Arbeitsaufwand

    Energy Technology Data Exchange (ETDEWEB)

    Kreusel, J. [ABB New Ventures GmbH, Mannheim (Germany); Trupke, H. [ABB Utilities GmbH, Mannheim (Germany); Weissmueller, G. [Technische Werke Ludwigshafen am Rhein AG (Germany)

    2002-02-11

    The second, amended version of the pan-industry agreement on NTPA and power systems management is the German VV II agreement, effective for two years now. It is the basis for accelerated market opening and competitive electricity trading in Germany. The article here discusses IT tools that support and facilitate the required CRM, data administration and processing activities of distribution providers as well as their procurement business. Due to the rising number of end-use customers changing their supplier with advanced market opening, business management is under extreme time pressure and has become very complex. The capabilities of the IT systems explained permit highly integrated applications. The mission criticals and the factors of success are elaborated. (orig./CB) [German] Vor gut zwei Jahren trat die zweite Fassung der Verbaendevereinbarung zur Reglung des Netzzugangs im deutschen Strommarkt in Kraft. Sie sollte die reibungsfreie Abwicklung der Netznutzung ermoeglichen und so einen wichtigen Schritt hin zu einem funktionierenden Markt darstellen. Grundsaetzlich ist diese Erwartung erfuellt worden. Allerdings sind nun die Lieferantenwechsel zu einer erheblichen Belastung der Netzbetreiber geworden, deren Beherrschung geeignete Werkzeuge erfordert. Bei der Einfuehrung solcher, inzwischen von verschiedenen Herstellern angebotenen Loesungen ist eine enge Zusammenarbeit zwischen Anwendern und Lieferanten erforderlich, um Komplexitaet und Zeitdruck gleichermassen zu beherrschen. Aufbauend auf der Erfahrung aktueller Projekte erlaeutern die Verfasser, welches die kritischen Erfolgsfaktoren sind. (orig.)

  3. What tourist business managers must learn from disaster research.

    Science.gov (United States)

    Drabek, Thomas E

    2016-01-01

    Death and social disruption caused by disasters of varying forms will continue to increase in the future. So too will the impacts on tourism, now one of the fastest growing and largest sectors of the worldwide economy. Tourist business managers must implement evidence-based preparedness activities to enhance the survival potential and future profitability of their firms. Drawing upon recent research studies of the tourist industry during times of crisis and the broad social science knowledge base regarding human responses to disaster, seven key lessons are described. Emergency managers must facilitate the incorporation of these lessons into the culture of tourist business managers. PMID:27108918

  4. What tourist business managers must learn from disaster research.

    Science.gov (United States)

    Drabek, Thomas E

    2016-01-01

    Death and social disruption caused by disasters of varying forms will continue to increase in the future. So too will the impacts on tourism, now one of the fastest growing and largest sectors of the worldwide economy. Tourist business managers must implement evidence-based preparedness activities to enhance the survival potential and future profitability of their firms. Drawing upon recent research studies of the tourist industry during times of crisis and the broad social science knowledge base regarding human responses to disaster, seven key lessons are described. Emergency managers must facilitate the incorporation of these lessons into the culture of tourist business managers.

  5. Leaders Backing Leaders: A Programme of School Business Management

    Science.gov (United States)

    Moorcroft, Ray; Summerson, Trevor

    2006-01-01

    This paper explores the implications of the Certificate of School Business Management programme and its impact to date, and argues that it may prove to be a significant development in changing the culture of school leadership. It presents a view of leadership that fits a "loose-tight" model of organisational management, with less operational…

  6. Business intelligence for improving supply chain risk management

    NARCIS (Netherlands)

    Liu, L.; Daniels, H.A.M.; Hofman, W.; Hammoudi, S.; Cordeiro, J.; Maciaszek, L.A.; Filipe, J.

    2014-01-01

    The risk management over a supply chain has to be founded on the management controls in each of the partner companies in the chain. Inevitably, the business relationship and operations dependence bind the control efforts of partner companies together. This proposes challenges for supply chain risk m

  7. Identifying research fields within business and management: a journal cross-citation analysis

    NARCIS (Netherlands)

    J. Mingers; L. Leydesdorff

    2015-01-01

    A discipline such as business and management (B&M) is very broad and has many fields within it, ranging from fairly scientific ones such as management science or economics to softer ones such as information systems. There are at least three reasons why it is important to identify these sub-fields ac

  8. A Federated Digital Identity Management Approach for Business Processes

    Science.gov (United States)

    Bertino, Elisa; Ferrini, Rodolfo; Musci, Andrea; Paci, Federica; Steuer, Kevin J.

    Business processes have gained a lot of attention because of the pressing need for integrating existing resources and services to better fulfill customer needs. A key feature of business processes is that they are built from composable services, referred to as component services, that may belong to different domains. In such a context, flexible multi-domain identity management solutions are crucial for increased security and user-convenience. In particular, it is important that during the execution of a business process the component services be able to verify the identity of the client to check that it has the required permissions for accessing the services. To address the problem of multi-domain identity management, we propose a multi-factor identity attribute verification protocol for business processes that assures clients privacy and handles naming heterogeneity.

  9. CONSUMER UTILITY THEORY TO BUSINESS MANAGEMENT

    OpenAIRE

    Lorena CROITOR

    2012-01-01

    The purpose of the work was to identify the factors determining the dynamics influencing consumer behavior. The theme of this topic is based on the importance of consumer behavior in running a business. Purchasing behavior following processing is realized not only the needs that were the basis for decision making (thirst, hunger, cold, prestige, self-image, etc.), but also information on which choice is made (quality, design, taste , color, reliability). We propose in this study to achieve an...

  10. REALIZING BUSINESS PROCESS MANAGEMENT BY HELP OF A PROCESS MAPPING DATABASE TOOL

    CERN Document Server

    Vergili, Ceren

    2016-01-01

    In a typical business sector, processes are the building blocks of the achievement. A considerable percentage of the processes are consisting of business processes. This fact is bringing the fact that business sectors are in need of a management discipline. Business Process Management (BPM) is a discipline that combines modelling, automation, execution, control, measurement, and optimization of process by considering enterprise goals, spanning systems, employees, customers, and partners. CERN’s EN – HE – HM section desires to apply the BPM discipline appropriately for improving their necessary technical, administrative and managerial actions to supply appropriate CERN industrial transport, handling and lifting equipment and to maintain it. For this reason, a Process Mapping Database Tool is created to develop a common understanding about how the section members can visualize their processes, agree on quality standards and on how to improve. It provides a management support by establishing Process Charts...

  11. EFFECTS OF BUSINESS INTELLIGENCE APPLICATION IN TOLLING SYSTEM

    Directory of Open Access Journals (Sweden)

    Gordana Radivojević

    2015-03-01

    Full Text Available Tolling system is a complex information and communication system that provides toll charging on highway sections. Traffic Management and Supervision System – TMSS enables the communication integration of all the elements of the system, data collection and data processing and generation of the set of reports, based on which it is possible to monitor the operation of the system both in on-line as well as in off-line regime and to control the realization of all the functions in the system. TMSS is developed on the modern technological platform which includes the Business Intelligence technology – BI and the Data Warehousing technology – DWH. The main goal of this paper is to show the usage and effects of the Business Intelligence technology in the TMSS development and exploitation.

  12. Planning@SAP: An Application in Business Process Management

    OpenAIRE

    Hoffmann, Joerg; Weber, Ingo; Kraft, Frank

    2009-01-01

    International audience Business processes control the flow of activities within and between enterprises. Business Process Management is concerned, amongst other things, with the maintenance of these processes. In particular, it becomes ever more important to be able to quickly create modified processes for changed market conditions. We show that AI Planning can help with this, by automatically composing process skeletons. We formalize this as a particular form of planning with non-determin...

  13. Intercultural Management Cases for the Business Language Class

    OpenAIRE

    Grosse, Christine Uber

    2012-01-01

    This article explores the use of intercultural management cases as alternative instructional materials in business language courses. These cases use the power of story to teach about successful global leaders who effectively lead across cultures. As the cases engage and inform business language students, they also serve as a valuable resource for teaching language, communication, and culture. Additionally, the cases develop situation analysis and problemsolving skills. Three prominent CEOs se...

  14. Managing business relationship development : a cross­ cultural perspective

    OpenAIRE

    Cheng-Lung, Li

    2009-01-01

    Cross-cultural issues have been put forward to explain the high failure rate among American firms doing business in China and vice versa. This study focuses on investigating the strategic orientations and behaviors of subsidiaries in business relationship development (BRD) for multinational firms with bases in both countries. In particular, it explores how local managers perceive the effectiveness of BRD and cope with issues between the parent company and the local environment. The study cond...

  15. APPLICATION OF INDICATORS BUSINESS PROCESSES FOR ENTERPRISE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Yakhontova I. M.

    2015-11-01

    Full Text Available The formation of a system of indicators for assessing the performance of the business processes of the enterprise is one of the most actual and modern directions of increase of efficiency of activity of the enterprise. The system of indicators should be developed in accordance with the specifics of company's activity, its strategic goals and available resources. Consideration of the process of developing a system of indicators of business processes on a specific example of an industrial enterprise allows not only to evaluate the operation of departments in terms of running processes, but also to develop a list of measures to improve the efficiency of functions execution of business processes. The work presents theoretical information, the development of a system of indicators of business processes within the selected areas using this method of process optimization. The initial stage of the work on the development and evaluation of a system of indicators of business processes was made by enterprise characteristics, description of its organizational structure and core activities. The article considers the indicators of process, product and satisfaction of customers in terms of cost, time and technical performance. For example, the business process that best reflects the specifics of the enterprise, the process of developing a system of indicators and presented conclusions, and developed recommendations and actions for the application of the system of indicators of business processes

  16. Developing a Small Business Regulatory System

    OpenAIRE

    Geoff Miller

    2014-01-01

    IntroductionThank you for inviting me to share my thoughts on what the government is doing to reduce the burden on small business. I also look forward to hearing the other speakers talk about how to make the regulatory system more responsive and relevant to business needs.It is more than a year since the fall of Lehman Brothers and the beginning of the Australian Government’s response to the global financial crisis.Today, the Australian economy is showing encouraging signs of recovery. The Go...

  17. Business-to-business electronic commerce systems and services. Smart EC solution; Kigyoka nrenkei system solution system. Smart EC solution

    Energy Technology Data Exchange (ETDEWEB)

    Setoguchi, T.; Manchu, Y.; Katsumata, M. [Toshiba Corp., Tokyo (Japan)

    2000-04-01

    Toshiba provides a range of information technology (IT) solutions called SmartEC Solution, which includes business-to-business electronic commerce systems and services based on international standards and industrial know-how, especially our electronic data interchange (EDI) know-how as a manufacturer. These IT solutions are supplied as services covering strategy planning, system integration, and application service provider based on five types of business-to-business electronic commerce. (author)

  18. 基于短消息平台的气象卫星业务维护管理系统%Business maintenance management system for meteorological satellite based on short message service platform

    Institute of Scientific and Technical Information of China (English)

    郭强; 谢利子; 赵磊; 康宁; 冯小虎

    2014-01-01

    为满足静止气象卫星地面应用系统的运行管理需求,保证业务系统的高可靠性和维护响应的高时效性,设计了一套基于短消息平台的业务维护管理系统。该系统由短消息平台、实时业务监测和自动维护管理三部分组成,能够实时监测多套卫星系统的业务关键点,及时发现业务故障和特殊事件,利用短消息平台实现消息的集中管理和即时发送,同时具备故障策略管理、维护调度管理和自动化维护响应等功能。实施效果表明该系统具备良好的适用性和可扩展性,能有效减轻维护管理人员的工作压力,为高时效和高可靠要求的大型系统维护管理工作提供有效的技术手段。%In order to meet the operation management requirement of geostationary meteorological satellite ground application system, the authors proposed a business maintenance management system based on short message service platform to guarantee high reliability of business system and high efficiency of maintenance response. The functions of this system included short message service platform, real-time monitoring and automatic maintenance management. The system can provide real-time monitoring service for multiple satellite systems, discover business faults and special events in time, and send the messages through short message service platform. It also has fault strategy management, maintenance dispatching management and automatic response functions. The application results show that the system has good extensibility and maintainability, can effectively reduce the pressure of maintenance personnel, and provide effective technical approach for maintenance management work of high reliability and high efficiency system.

  19. Business, Anthropology, and Magical Systems

    DEFF Research Database (Denmark)

    Moeran, Brian

    2014-01-01

    —witness advertising. Such discussions have been more general than specific. This paper applies Mauss' theory of magic more precisely to particular examples of advertising—in particular, his distinction between magicians, magical rites, and magical representations. It also argues that advertising's system of magi...

  20. Cyber risks for business professionals a management guide

    CERN Document Server

    Kendrick, Rupert

    2010-01-01

    Cyber Risks for Business Professionals: A Management Guide is a general guide to the origins of cyber risks and to developing suitable strategies for their management. It provides a breakdown of the main risks involved and shows you how to manage them. Covering the relevant legislation on information security and data protection, the author combines his legal expertise with a solid, practical grasp of the latest developments in IT to offer a comprehensive overview of a highly complex subject.

  1. Better Management of Wool Business and Native Biodiversity

    OpenAIRE

    Moll, Jim; Crosthwaite, Jim; Dorrough, Josh

    2003-01-01

    Better ways of managing native biodiversity and farm business are examined on selected wool properties across the Central Victoria region in Australia, using the Ararat Hills as a case study. Future management options are being developed in close collaboration with each producer in order to enhance native biodiversity while maintaining or improving farm profitability. Detailed vegetation surveys have been carried out on each property, and a set of management options developed that are consist...

  2. Total Quality Management as a Paradigm of Business Success

    OpenAIRE

    Luburić Radoica

    2014-01-01

    Total Quality Management denotes a path by which - both in a stable and a transitional environment, in a professional and scientific way and by applying a variety of methods and techniques, through constant improvements and involvement of all employees - one could get to a model that enables a simultaneous achievement of the top quality level on one hand, and the top management level, on the other. Total Quality Management is a paradigm of business success in the entire world because its set ...

  3. 78 FR 14359 - Verizon Business Networks Services, Inc., Senior Analysts-Order Management, Voice Over Internet...

    Science.gov (United States)

    2013-03-05

    ... Management, Voice Over Internet Protocol, Small And Medium Business, Tampa, Florida; Verizon Business... Analysts-Order Management, Voice Over Internet Protocol, Small and Medium Business, Tampa, Florida. The workers supplied order management services to small and medium business customers relating to the...

  4. Economics and management of selected retail business

    OpenAIRE

    Strnadová, Veronika

    2012-01-01

    The aim of this thesis was to evaluate and to analyze economics of selected retail business and on the basis of the gained information to define recommendations to improvement. The selected company was Czech Computer, s. r. o., which has been belonging to the biggest companies in the Czech ICT market for several years. In order to achieve the aim, a financial analysis was used as a base for evaluation of the economic situation. For the analysis of company neighbourhood, Porter´s Five Forces M...

  5. Management information system

    CERN Document Server

    Halale, Mahesh

    2010-01-01

    Today Information System became one of the strategic recourses of an enterprise. Every business as well as business function is influenced by the information system. Information system has tremendously changed the rules of the game. The advent of computing as well as communication technology has overpowered the way business activities are carried out today. The information systems have offered number of advantages in data collection, processing, presentation, communication, storage, retrieval and search etc. On one had it is catering to the smaller needs of smaller business such as an account

  6. Integrated management system: expedience and organizational aspects

    Directory of Open Access Journals (Sweden)

    Trunova Ekaterina Viktorovna

    2011-06-01

    Full Text Available The correctly lined up management system is an important element of intellectual capital of company and promotes growth of its market value. In the article grounded, that realization of strategy is impossible without intercommunication of strategic management and business-process management. Such organizational aspects of administrative activity, as role conception of management, strategic office and process office, are observed.

  7. Integrated management system: expedience and organizational aspects

    OpenAIRE

    Trunova Ekaterina Viktorovna

    2011-01-01

    The correctly lined up management system is an important element of intellectual capital of company and promotes growth of its market value. In the article grounded, that realization of strategy is impossible without intercommunication of strategic management and business-process management. Such organizational aspects of administrative activity, as role conception of management, strategic office and process office, are observed.

  8. Factors of activation and wage system of business

    OpenAIRE

    Hezlová, Veronika

    2012-01-01

    The goal of this Diploma Thesis is to analyze the current situation of the selected business entity in terms of motivation and reward and evaluate human resources and employee satisfaction with the current incentive program. The thesis is divided into two parts, theoretical and practical. The theoretical part shows the topics related to human resources management as activation and motivation employees, stimulation of work behavior, the company payroll system, performance appraisal and form...

  9. HRM in the German business system: a review

    OpenAIRE

    Giardini, Angelo; Kabst, Rüdiger; Müller-Carmen, Michael

    2005-01-01

    Human resource management in Germany is deeply rooted in its institutional environment. Thus, US style HRM cannot be simply transferred to the German context. Nevertheless, the German business system is not hostile to HRM principles. Rather, these practices have to be adapted to the demands and constrains of the German socio-economic context. The key labour market institutions of collective bargaining, co-determination, and initial vocational training in particular require a pluralist style o...

  10. Impact of method of business system integration to business space on innovative strategy choice

    Directory of Open Access Journals (Sweden)

    L.K. Glinenko

    2011-12-01

    Full Text Available Existing typology of methods of business system integration to business space and interdependences between the method of integration, type of development strategy, integration and innovative strategy are studied. The matrix of mutual accordance of these strategies and methods of integration of business system into business space is developed. Application of the matrix can efficiently support the forming of the agreed non-contradictory set of strategies.

  11. Impact of method of business system integration to business space on innovative strategy choice

    OpenAIRE

    L.K. Glinenko

    2011-01-01

    Existing typology of methods of business system integration to business space and interdependences between the method of integration, type of development strategy, integration and innovative strategy are studied. The matrix of mutual accordance of these strategies and methods of integration of business system into business space is developed. Application of the matrix can efficiently support the forming of the agreed non-contradictory set of strategies.

  12. EVALUATING TOOLS FOR EXECUTION AND MANAGEMENT OF AUTHORIZATION BUSINESS RULES EVALUATING TOOLS FOR EXECUTION AND MANAGEMENT OF AUTHORIZATION BUSINESS RULES

    Directory of Open Access Journals (Sweden)

    Leonardo Guerreiro Azevedo

    2010-12-01

    Full Text Available Information security is an essential subject for commercial and government organizations, and its deployment should be supported by software tools, both at design time (when authorization business rules are planned and designed and at run time (when authorization business rules are applied and monitored. An authorization business rule (or authorization rules, for short is a rule that states which operations may be executed on each data item by each user. Therefore, information security supporting tools should include features for editing, managing, and assuring the application and monitoring of authorization rules. These features may be structured in a framework composed by rule management and rule execution components. In real scenarios, evaluating and selecting tools to support organization business processes is typically handled by prospecting activities that are conducted in an ad-hoc way, and therefore are very time-consuming and hard to track. However, the rapid evolution of business scenarios, the increasing demand for traceability in business-IT alignment and the great number of IT solutions available for being evaluated require prospecting activities to be more systematic, traceable and quickly adapted to different scenarios. This work proposes a set of criteria and a systematic method for evaluating tools for management and execution of authorization rules. We have applied our approach in a real scenario. The results demonstrated that BRMS (Business Rule Management Systems tools can be used for authorization rule management, and Oracle DBMS is the most suitable tool for authorization rules storage and execution. Segurança da informação é um tópico essencial para organizações privadas e governamentais, e sua disponibilização deve ser apoiada por ferramentas de software, tanto em tempo de projeto (quando regras de negócio de autorização são planejadas e projetadas como em tempo de execução (quando regras de negócio de

  13. THE MORAL MANAGER: REGAINING ETHICS FOR BUSINESS

    OpenAIRE

    Stefan Dominic GEORGESCU

    2013-01-01

    The paper refers to a distinction between limitative and generative ethics. The main idea is that, if ethics is to be of any help for managers, it has to provide applicable principles that can morally orient managerial decisions, and avoid abstract principles that are usually used not to help managers, but to sanction their decisions.

  14. Improving Inventory Management in Small Business : A Case Study

    OpenAIRE

    Bai, Lining; Zhong, Ying

    2008-01-01

    Introduction: The growth of small business is fast and their impact on the economy is becoming bigger. How to manage the inventory effectively and efficiently often is a challenge for these small businesses. The study took place at HEM-SOL FORSALJNINGS AB, a company involved in gym sports equipment wholesale. For HEM-SOL two inventory problems, stock-out and overstock occur frequently. The company wants to improve its efficiency and is con-sidering a change in the inventory management. Purpos...

  15. The Study on Business Growth Process Management Entropy Model

    Science.gov (United States)

    Jing, Duan

    Enterprise's growth is a dynamic process. The factors of enterprise development are changing all the time. For this reason, it is difficult to study management entropy growth-oriented enterprises from static view. Its characteristic is the business enterprise growth stage, and puts forward a kind of measuring and calculating model based on enterprise management entropy for business scale, the enterprise ability and development speed. According to entropy measured by the model, enterprise can adopt revolution measure in the moment of truth. It can make the enterprise avoid crisis and take the road of sustainable development.

  16. AREVA Logistics Business Unit Transportation Risk Management Initiative

    International Nuclear Information System (INIS)

    A safe, secure and reliable transportation organization is a key component for the success of the nuclear industry. With the forecasted increase of radioactive material transport flows in future and the changing environment, AREVA Logistic Business Unit (L-BU) must ensure that safety and security risks are minimized but also ensure of the chain supply for its various facilities (mines, conversion, enrichment, fuel manufacturing, reprocessing, etc). AREVA L-BU Unit is implementing a transportation risk management initiative for the radioactive shipments of the AREVA group across all the Business Unit involved in shipments of radioactive and nuclear materials. The paper will present the four main components of the risk management. (authors)

  17. Management accountants as business partners : An empirical analysis based on the theory of reasoned action

    OpenAIRE

    Wolf, Sebastian; Weißenberger, Barbara E.; Kabst, Rüdiger; Wehner, Sebastian

    2010-01-01

    Business practice and literature frequently advocate more business oriented roles for management accountants. The aim of this study is to examine reasons for management accountants to act as business partners and to analyze corresponding performance effects. More specifically, two research questions are investigated: (i) why do management accountants act as business partners, and (ii) are business oriented management accountants beneficial to organizations? To answer these research questio...

  18. Business intelligence

    Directory of Open Access Journals (Sweden)

    Cebotarean Elena

    2011-02-01

    Full Text Available Business intelligence (BI refers to computer-based techniques used in spotting, digging-out, and analyzing business data, such as sales revenue by products and/or departments, or by associated costs and incomes. BI technologies provide historical, current, and predictive views of business operations. Common functions of business intelligence technologies are reporting, online analytical processing, analytics, data mining, business performance management, benchmarking, text mining, and predictive analytics. Business intelligence aims to support better business decision-making. Thus a BI system can be called a decision support system (DSS. Though the term business intelligence is sometimes used as a synonym for competitive intelligence, because they both support decision making, BI uses technologies, processes, and applications to analyze mostly internal, structured data and business processes while competitive intelligence gathers, analyzes and disseminates information with a topical focus on company competitors. Business intelligence understood broadly can include the subset of competitive intelligence.

  19. The Complexity of Sport Management: from Mono-Business to Multi-Business

    OpenAIRE

    Sergio Cherubini

    2004-01-01

    Sports transformed into an extremely complex phenomenon requiring the ability to manage business areas with different characteristics combining a wide range of aspects: emotional and logical, international and local, professional and amateur, high-tech and high-touch, traditional and new, competition and cooperation, short term and long-term goals, randomness and planning, confidentiality and visibility. For many years, sport organisation management concentrated on technical competitive aspec...

  20. LEADERSHIP STYLES, MANAGEMENT SYSTEMS AND GROWTH: EMPIRICAL EVIDENCE FROM UK OWNER-MANAGED SMEs

    OpenAIRE

    YONG WANG; PANIKKOS POUTZIOURIS

    2010-01-01

    Apart from starting, growing and/or sustaining a business, owner-managers in small firms have the responsibility to balance business goals and managerial priorities, with ownership control tendencies and family values (as in the case of the prolific family enterprise) in a fashion that can comfort all business stakeholders. Understanding the inter-relationship among owner-manager's leadership style, intra-organisational management systems, and business growth can enable us to develop insights...

  1. Knowledge Management in Organizations. The Case of Business Clusters

    Directory of Open Access Journals (Sweden)

    Małgorzata Baran

    2013-12-01

    Full Text Available Purpose: The purpose of this article is to characterize the process of knowledge management in business clusters in terms of the benefi ts for the cluster members. The paper examines which mechanisms within the clusters promote knowledge creation between companies and other institutions. Methodology: The literature review is based on databases of books and scientifi c articles, such as EBSCO, Elsevier, JSTOR, Springer, and the Oxford Library and Kingston University London Library. The analysis of the literaturę is focused around the concepts of business clusters, knowledge management in organizations, knowledge management in clusters. Findings: The literature presented in this paper shows that network forms of organization such as clusters are conducive to inter-fi rm knowledge and skill development. Clusters as a type of network turn out to be a highly structured model of knowledge development, transfer and diffusion, produced by the interaction of social and economic relations within cluster institutions. Research implications: The article constitutes a combination of two theoretical aspects – knowledge management and business clusters. The theoretical conclusions of the literature review, mostly foreign literature, provide a basis for research in that area. Practical implications: In the Polish literature on the subject the aspect of knowledge management in business clusters has not yet been discussed. The conclusions of the presented literature analysis provide a basis for research and the development of practical recommendations for cluster managers. Knowledge-based clusters can serve as an example for developing clusters in the world. They are often clustered around research centers, making it possible to improve the exchange of knowledge between the cluster members and also providing the opportunity to better connect the world of science and business. Originality: The author has presented a unique mix of theory, knowledge management

  2. COMPUTERIZED MODEL OF RISK MANAGEMENT IN BUSINESS

    Directory of Open Access Journals (Sweden)

    Petrişor MANDU

    2011-01-01

    Full Text Available The occurrence of risk situation and the manager’s awareness of it are serious threats for the organization and its objectives. Consequently, the manager has to have available, analyze, select and interpret many pieces of information, under stress, before making a decision for avoiding a disaster. Under these circumstances, a computerized model of risk management is the most adequate solution to make the intervention possibilities effective through a quicker and more accurate intervention. The model offers enough confidence and a favorable psychological state for managing risk. In accordance with this model, the risk manager processes the information by means of some operational (mathematical methods and that favors reaching optimum solutions in the shortest delay, based on some estimated anticipations through a rational model.

  3. COMPUTERIZED MODEL OF RISK MANAGEMENT IN BUSINESS

    OpenAIRE

    Petrişor MANDU

    2011-01-01

    The occurrence of risk situation and the manager’s awareness of it are serious threats for the organization and its objectives. Consequently, the manager has to have available, analyze, select and interpret many pieces of information, under stress, before making a decision for avoiding a disaster. Under these circumstances, a computerized model of risk management is the most adequate solution to make the intervention possibilities effective through a quicker and more accurate intervention. Th...

  4. How do small business managers influence employee satisfaction and commitment?

    Directory of Open Access Journals (Sweden)

    Janine Kruger

    2010-12-01

    Full Text Available Purpose : The purpose of this research is to scrutinise motivational factors that may influence the levels of satisfaction and commitment of small business employees. Problem investigated : An unmotivated workforce leads to dissatisfaction and low commitment levels among employees. Possible consequences of these unproductive trends include higher costs, business closures and a negative effect on a country's economy. Employee satisfaction and employee commitment are thus vital for the success of any business. It is essential for business managers to keep their employees satisfied and committed to the business. In order for business managers to motivate their employees to keep them satisfied and committed, they need to know how to motivate employees. A number of factors influence employee satisfaction and employee commitment, which include working conditions, managerial abilities, employee participation, company policies, recognition and feedback, as well as job interest and job importance. Managers should know how to apply each of these factors to ensure that employees are satisfied and committed. Methodology : A quantitative research approach was followed using a self-administered questionnaire. This measuring instrument consisted of three sections covering the biographical information of respondents, statements on motivational factors, and statements about satisfaction and commitment. A five-point Likert-type scale, ranging from strongly disagree to strongly agree, was applied. Simple random sampling was used to elicit the responses of 444 respondents from small businesses in the Nelson Mandela Metropole in South Africa. Cronbach Alpha coefficients were calculated to measure the internal consistency and reliability of the measuring instrument. Descriptive statistics, Pearson correlation coefficients and simple linear regression analyses were used to analyse the data. Findings and implications : The research revealed that significant positive

  5. A SITUATION CALCULUS BASED APPROACH TO DYNAMIC MANAGEMENT OF E-BUSINESS SERVICES

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    In the era of e-businesses, the traditional business services are greatly challenged by the ever-increasing demands from customers with various backgrounds and personalities. Large numbers of new e-businesses are driven by the needs of customers. The existing dynamics inherent in the customer needs require the corresponding dynamic management of services. Attempting to respond to customers in a rapid and intelligent way, this paper proposes a situation calculus based approach for dynamically managing e-Business services in the ubiquitous environment. By employing the formalism of the situation calculus to enable intelligence and automation, the approach can implement the functions of service automatic composition and model verification. These functions will improve the degree of customer-orientation and enable fast responsiveness in the emerging e-service systems.

  6. CREDIT CONTROL MANAGEMENT AND BUSINESS PERFORMANCE : THE MALAYSIAN FAMILY SME PERSPECTIVE

    Directory of Open Access Journals (Sweden)

    Edward Wong Sek Khin

    2015-04-01

    Full Text Available This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship of organizational credit control policy and procedures, employee development and motivation, and intelligence collection systems to subsequent collection reports in Malaysian family SMEs. The second objective is to investigate the moderating effect of participation in decision-making and work effort towards innovation and business performance. This is a descriptive study involving 90 senior executives employed in 90 Malaysian family SMEs/firms. A correlation analysis from this study confirmed previous researchers' observations that high-level organizational commitment to credit control management is linked to improvements in business performance. The results suggest that three components - credit policy, employee development, and intelligence collection systems - are the most important predictors for the efficiency and effectiveness of credit control management.

  7. Total Quality Management as a Paradigm of Business Success

    Directory of Open Access Journals (Sweden)

    Luburić Radoica

    2014-01-01

    Full Text Available Total Quality Management denotes a path by which - both in a stable and a transitional environment, in a professional and scientific way and by applying a variety of methods and techniques, through constant improvements and involvement of all employees - one could get to a model that enables a simultaneous achievement of the top quality level on one hand, and the top management level, on the other. Total Quality Management is a paradigm of business success in the entire world because its set up, inter alia, improves internal functions of an organisation, instils confidence in customers and triggers improvement chain reactions with suppliers and stakeholders. Quality is the foundation and client orientation is the base of the entire concept of total quality management. Placing customers at the centre is the main idea behind the entire quality concept around which everything is built. Improving the capacity of an organization to understand and meet the actual customer needs, both stated and implied, is the main objective of the total quality management. Teamwork and team leadership play a specific role in the total quality management, top managers have the key responsibilities, and activities of the medium and lower level managers together with all employees are of immeasurable significance. Managing the teamwork within the total quality management is not only a requirement for its set up, development and implementation, but also for its survival. Total Quality Management is a managerial philosophy and a mode of running a business in order to achieve success.

  8. Organisation of facilities management in relation to core business

    DEFF Research Database (Denmark)

    Jensen, Per Anker

    2011-01-01

    Purpose: The purpose of this article is to clarify the organisational relationships between Facilities Management (FM) and core business and how these relationships vary for strategic and operational support functions. Approach: The research takes a starting point in Michael Porter’s theory...... as mainly a specific customer orientation. It is concluded that a market relationship – internally or externally – is appropriate for non-strategic functions, while it is important to create a kind of coalition between strategic FM functions and the core business management. Originality/value: The paper...... of value chains but also draws on theory of strategic FM, governance and forms of coordination. The value chains for core businesses and support functions are analysed and related to empirical data from a case study on a broadcasting corporation during a major relocation. Findings: A particular support...

  9. Overview on business ethics and human resources management ethics

    Directory of Open Access Journals (Sweden)

    Prof. Ph.D. Cãtãlina Bonciu

    2008-05-01

    Full Text Available In the contemporary business world ethics represents one of the most exciting challenges,precisely because there is still no universally valid modality for solving a problem of this kind. Adopting anethic personal behavior does not always ensure winning in the problems regarding the actual business, norin the organizational behavior itself. The personal values, either native or gained by an individual throughouthis socializing do not represent a support or advantage in the attitude towards the economic life. What is it that actually concerns the managers:to succeed in their activity or to have an ethic activity? A successful business is necessarily an ethic one, or one lacking ethics? In particular, should the human resources manager choose the human factor of solid moral and ethic grounds, or the one exclusively focused on money quantifiable performance?

  10. Managing the Business of Social Technologies

    Directory of Open Access Journals (Sweden)

    Jeretta Horn Nord

    2013-12-01

    Full Text Available A greater number of consumers use social technologies-social media, social networking, and social relevance-than organizations. Economically, however, companies have much to gain by taking the plunge. Results show that organizations that have made the effort to increase their knowledge and build social technology platforms have experienced astounding results. The purpose of this article is to discuss social technology categories and present a strategy for knowledge management so that organizations may successfully implement these technologies. A huge growth is expected in the number of companies whose management will make a decision or have already made a decision to develop social technology platforms in the near future. This article provides a straight forward approach accompanied by examples of real companies who have used social technologies and experienced real returns–many in the millions of dollars. The intention is to provide a concise, up-to-date social technologies knowledge management guide.

  11. Achieving Success in Small Business: A Self-Instruction Program for Small Business Owner-Managers. Success in Small Business: Luck or Pluck?

    Science.gov (United States)

    Virginia Polytechnic Inst. and State Univ., Blacksburg. Div. of Vocational-Technical Education.

    This self-instructional module on success in small business is the first in a set of twelve modules designed for small business owner-managers. Competency objectives for this module are (1) ability to evaluate chances of success based upon one's personality and knowledge of good business practices and (2) ability to determine one's commitment to…

  12. A Reference Architecture for Electronic Business-to-Business Collaboration Setup and Enactment Systems

    OpenAIRE

    Norta, A.; Grefen, P.; Angelov, S.; Kutvonen, L.

    2010-01-01

    The question what a business-to-business (B2B) collaboration setup and enactment application-system should look like remains open. An important element of such collaboration constitutes the inter-organizational disclosure of business-process details so that the opposing parties may protect their business secrets. For that purpose, eSourcing [37] has been developed as a general businessprocess collaboration concept in the framework of the EU research project Cross- Work. The eSourcing characte...

  13. Influence Business Process On The Quality Of Accounting Information System

    OpenAIRE

    Meiryani; Muhammad Syaifullah

    2015-01-01

    Abstract The purpose of this study was to determine the influence of business process to the quality of the accounting information system. This study aims to examine the influence of business process on the quality of the information system of accounting information system. The study was theoritical research which considered the roles of business process on quality of accounting information system which use secondary data collection. The results showed that the business process have a signifi...

  14. Strategies for managing a busy emergency department.

    Science.gov (United States)

    Campbell, Samuel G; Sinclair, Douglas E

    2004-07-01

    In a time of increased patient loads and emergency department (ED) exit block, the need for strategies to manage patient flow in the ED has become increasingly important. In March 2002 we contacted all 1282 members of the Canadian Association of Emergency Physicians and asked them to delineate strategies for enhancing ED patient flow and ED productivity without increasing stress levels, reducing care standards or compromising patient safety. Thirty physicians responded. Their suggested flow management strategies, which ranged from clinical decision-making to communication to choreography of time, space and personnel, are summarized here. PMID:17382005

  15. Managing Innovation and Business Development Using Enterprise Architecture

    DEFF Research Database (Denmark)

    Tambo, Torben; Bækgaard, Lars

    2011-01-01

    Companies are traditionally facing constant challenges in prioritization and management of technology between short and long term. Competing technologies, market demands, supplier push, scarcity of resources, adequacy of skills, and shifting management priorities all affect potential outcome...... technologies. In management of IT, it has become increasingly popular to use Enterprise Architecture (EA) as a method and supported by a series of formal frameworks. EA maps artifacts and motives against the business strategy. In this paper, MOT and EA are reviewed for their mutual potentials and issues. Two...... of well planned technological changes. Management of technology (MOT) addresses identification, selection, (long term) planning, designing, implementation and operation of technology based business development. Information Technology (IT) is a key enabler for a vast range of contemporary corporate...

  16. ACADEMIC MOTIVATION FOR BUSINESS INFORMATION SYSTEMS STUDENTS

    Directory of Open Access Journals (Sweden)

    Catalin Maican

    2015-05-01

    Full Text Available Academic Motivation Scale (AMS was applied to Business Information Systems students for finding out their reasons and motives for enrolling this academic field, for undergraduate and postgraduate academic cycles. The students were presented the AMS scale translated in Romanian, together with other questionnaires. The first part of the paper makes a short introduction to AMS, the second describes its objectives, while the third presents the results.

  17. ACADEMIC MOTIVATION FOR BUSINESS INFORMATION SYSTEMS STUDENTS

    OpenAIRE

    Catalin Maican; Radu Lixandroiu

    2015-01-01

    Academic Motivation Scale (AMS) was applied to Business Information Systems students for finding out their reasons and motives for enrolling this academic field, for undergraduate and postgraduate academic cycles. The students were presented the AMS scale translated in Romanian, together with other questionnaires. The first part of the paper makes a short introduction to AMS, the second describes its objectives, while the third presents the results.

  18. School Business Management in the 21st Century.

    Science.gov (United States)

    Association of School Business Officials International, Reston, VA.

    As society's fundamental characteristics change, schools and school leaders must be prepared to modify the educational enterprise to meet the new and unique needs of adults and youngsters in the 21st century. To anticipate and control change, the school business manager must be able to project future trends, issues, and challenges. In this volume,…

  19. Comparing Identity Management Frameworks in a Business Context

    NARCIS (Netherlands)

    Hoepman, H.J.; Joosten, H.J.M.; Siljee, J.

    2009-01-01

    Several frameworks for identity management exist, each of them with its own distinguishing features. These frameworks are complex however, and their features not easily understood. This makes it hard for businesses to understand the intricacies, and difficult to select and deploy one. This paper dev

  20. Program Management Educational Needs of Idaho Business and Marketing Teachers

    Science.gov (United States)

    Kitchel, Allen; Cannon, John; Duncan, Dennis

    2009-01-01

    The purpose of this study was to determine the perceived program management professional development needs of Idaho secondary business/marketing teachers (N = 233) in order to guide pre-service curriculum development and in-service training activities. Sixty-two percent (n = 146) of the 233 teachers completed a modified version of Joerger's (2002)…

  1. Managing Depth and Breadth in the Business Spanish Course

    Science.gov (United States)

    Houston, Tony

    2015-01-01

    A business Spanish curriculum that presents the full spectrum of general and specialized areas--including management, banking, finance, marketing and advertising--might seem ambitious for a single course. A course that aims to present the full picture would seem to impose an undue burden on memory and retention of the content. By emphasizing…

  2. Guidelines for a Business Management Training Program for Native Americans.

    Science.gov (United States)

    Patton, C. Duane; Hollow, Anton

    The culmination of a 1975-76 Washington project aimed at providing American Indians with a model business management training program (post secondary level), this report includes: (1) an overview of the project's purpose/approach (development of a training program to provide interface between the socioeconomic phenomena of the Indian Community and…

  3. How Do Banks Serve SMEs? Business and Risk Management Models

    OpenAIRE

    de la Torre, Augusto; Martínez Pería, María Soledad; Politi, María Mercedes; Schmukler, Sergio L.; Vanasco, Victoria

    2008-01-01

    This study describes the business and risk management practices that banks use to serve small and medium enterprises (SMEs). To do so, we use recently collected evidence from Argentina and Chile for a significant number of banks in each country, gathered through on-site meetings, a tabulated questionnaire, and a detailed data request. We find that banks are setting up separate departments ...

  4. Ethical and Social Values in Business Administration and Management Studies

    Science.gov (United States)

    Ruiz-Lozano, Mercedes; de los Rios-Bergillos, Araceli; Tirado-Valencia, Pilar; Millan-Lara, Salud

    2012-01-01

    The objective of this research was to analyze the impact of the learning process in business administration and management of students' values, through the application of factor analysis to the information obtained in a survey consisting of students in the first and fifth year of studies. The study derived the following conclusions: First,…

  5. Principles and Approaches to Revenue Management Business

    OpenAIRE

    Trided Aleksandr N.

    2012-01-01

    In the articles the basic principles of revenue management of enterprises are considered. The approach to revenue management of enterprises from position of strategic management are offered. Expedience orientation of management of enterprise a profit on the receipt of the set having a special purpose income is grounded.В статье рассмотрены основные принципы управления доходами предприятий. Предложены подходы к управлению доходами предприятий с позиции стратегического управления. Обоснована це...

  6. Towards Business Process Management in networked ecosystems

    NARCIS (Netherlands)

    Grondelle, Jeroen; Zoet, Martijn; Versendaal, Johan

    2014-01-01

    Managing and supporting the collaboration between different actors is key in any organizational context, whether of a hierarchical or a networked nature. In the networked context of ecosystems of service providers and other stakeholders, BPM is faced with different challenges than in a conventional

  7. RESPONSIBLE BEHAVIOUR OR BUSINESS? SOCIAL RESPONSIBILITY (CSR) IN SPORT MANAGEMENT

    OpenAIRE

    Molnar, G.; Rathonyi-Odor, K.; Borbely, Akos

    2013-01-01

    CSR has become increasingly important in today’s business world and managers must consider not only the economic results of their decisions but also the legal, ethical, moral, and social impact and repercussions of each of their decisions. Some multinational companies’ CSR activities even clearly represent applicability of CSR in sport management. The aim of this study was to do a critical comparative analysis, present the changes, alterations in the traditional company philosophy, object...

  8. Human Resource Management in Small Businesses: Achieving Peak Performance

    OpenAIRE

    DREW, EILEEN PATRICIA

    2011-01-01

    PUBLISHED Cheltenham, UK. Northampton, MA, USA Series: New Horizons in Management This chapter addresses the largely under-researched theme of how entrepreneurs in Ireland manage their business lives in parallel with their family commitments, with specific reference to dependent children. Since the emergence of dual-earner couples as ?typical?, there has been an expanding attention to the working lives of parents and the issue of work?family conflict in the conte...

  9. Representation and Processing Algorithms for Business Rules Systems

    Directory of Open Access Journals (Sweden)

    Vasile MAZILESCU

    2012-11-01

    Full Text Available Business Rules is a powerful technology for representing a business policy. It opens the chance to react fast on changes in the market. For example, new pricing strategies can be implemented without a time consuming re-programming of a sales software. The knowledge expressed by rules can be easily understood by non-computer experts. Business experts therefore are able to handle Business Rules directly and therefore make changes even faster. For this, the construction of a Global Semantic Graph (GSG to support future information- and collaboration-centric applications and services, is a very important subject. The GSG is a publish/subscribe (pub/sub based architecture that supports publication of t-uples and subscriptions with standing graph queries. An implementation of an efficient pattern matching algorithm such as Rete on top of a distributed environment might serve as a possible substrate for GSG’s pub/sub facility. Knowledge description and exploitation within a Business Rule Management System (BRMS are somehow conflicting characteristics, since the increase of the representation power of knowledge diminishes the efficiency of the system and increases the difficulty of carrying it out. Many challenges in the BRMSs field are difficult to solve from a computational point of view.The use of variables in a Business Rule Management System knowledge representation allows factorising knowledge, like in classical knowledge based systems. The language of the first-degree predicates facilitates the formulation of complex knowledge in a rigorous way, imposing appropriate reasoning techniques. It is, thus, necessary to define the description method of fuzzy knowledge, to justify the knowledge exploiting efficiency when the compiling technique is used, to present the inference engine and highlight the functional features of the pattern matching and the state space processes. This paper presents the main results of our project for designing a compiler

  10. 27 CFR 1.42 - Change in ownership, management, or control of business.

    Science.gov (United States)

    2010-04-01

    ..., management, or control of business. 1.42 Section 1.42 Alcohol, Tobacco Products and Firearms ALCOHOL AND... ownership, management, or control of business. In the event of any change in the ownership, management, or..., management, or control of such business, or in the case of a corporation, the names and addresses of such...

  11. Business Process Management – A Traditional Approach Versus a Knowledge Based Approach

    Directory of Open Access Journals (Sweden)

    Roberto Paiano

    2015-12-01

    Full Text Available The enterprise management represents a heterogeneous aggregate of both resources and assets that need to be coordinated and orchestrated in order to reach the goals related to the business mission. Influences and forces that may influence this process, and also for that they should be considered, are not concentrated in the business environment, but they are related to the entireoperational context of a company. For this reason, business processes must be the most versatile and flexible with respect to the changes that occur within the whole operational context of a company.Considering the supportive role that information systems play in favour of Business Process Management - BPM, it is also essential to implement a constant, continuous and quick mechanism for the information system alignment with respect to the evolution followed by business processes.In particular, such mechanism must intervene on BPM systems in order to keep them aligned and compliant with respect to both the context changes and the regulations. In order to facilitate this alignment mechanism, companies are already referring to the support offered by specific solutions, such as knowledge bases. In this context, a possible solution might be the approach we propose, which is based on a specific framework called Process Management System. Our methodology implements a knowledge base support for business experts, which is not limited to the BPM operating phases, but includes also the engineering and prototyping activities of the corresponding information system. This paper aims to compare and evaluate a traditional BPM approach with respect to theapproach we propose. In effect, such analysis aims to emphasize the lack of traditional methodology especially with respect to the alignment between business processes and information systems, along with their compliance with context domain and regulations.

  12. Opportunizing: A classic grounded theory study on business and management

    Directory of Open Access Journals (Sweden)

    Ólavur Christiansen

    2006-11-01

    Full Text Available Opportunizing emerged as the core variable of this classic GT study on business and management. Opportunizing is the recurrent main concern that businesses have to continually resolve, and it explains how companies recurrently create, identify, seize or exploit situations to maintain their growth or survival. Opportunizing is the recurrent creation and re-creation of opportunities in business. Opportunizing is basically what business managers do and do all the time. The problematic nature of opportunizing is resolved by a core social process ofopportunizing and its attached sub-processes that account for change over time and for the variations of the problematic nature of its resolution.Opportunizing has five main facets. These are conditional befriending (confidence building & modifying behavior,prospecting (e.g. information gaining, weighing up (information appraisal & decision-making, moment capturing (quick intervention for seizing strategic opportunities, andconfiguration matching (adjusting the business organization to abet the other activities of opportunizing.On a more abstract level, opportunizing has three more organizational facets: the physically boundary-less, the valuehierarchical, and the physically bounded. The first of these called perpetual opportunizing. This emerges from the conjunction of conditional befriending and prospecting. The second facet is called triggering opportunizing. It arises from the coming together of weighing up and moment capturing. The final facet is called spasmodic opportunizing. This happens when moment capturing and configuration matching unite.

  13. Using ERP and WfM Systems for Implementing Business Processes: An Empirical Study

    Science.gov (United States)

    Aversano, Lerina; Tortorella, Maria

    Software systems mainly considered from enterprises for dealing with a business process automation belong to the following two categories: Workflow Management Systems (WfMS) and Enterprise Resource Planning (ERP) systems. The wider diffusion of ERP systems tends to favourite this solution, but there are several limitations of most ERP systems for automating business processes. This paper reports an empirical study aiming at comparing the ability of implementing business processes of ERP systems and WfMSs. Two different case studies have been considered in the empirical study. It evaluates and analyses the correctness and completeness of the process models implemented by using ERP and WfM systems.

  14. Managing the human factor in information security how to win over staff and influence business managers

    CERN Document Server

    Lacey, David

    2009-01-01

    With the growth in social networking and the potential for larger and larger breaches of sensitive data,it is vital for all enterprises to ensure that computer users adhere to corporate policy and project staff design secure systems. Written by a security expert with more than 25 years'' experience, this book examines how fundamental staff awareness is to establishing security and addresses such challenges as containing threats, managing politics, developing programs, and getting a business to buy into a security plan. Illustrated with real-world examples throughout, this is a must-have guide for security and IT professionals.

  15. Application of Marketing in Business Management

    OpenAIRE

    Šeda, Marek

    2015-01-01

    The subject of the submitted thesis "Application of marketing in management of companies" is an analysis of the current market situation where the company ABC operates and on the basis of this analysis to create a marketing plan. The theoretical part is devoted to defining the concepts of specialized literature, mainly focusing on the process of creating a marketing plan. The following section is devoted to, based on lessons learned from the theory itself, actual analysis and designing a mark...

  16. Key Success Factors for Knowledge Management & Knowledge Management System Initiative: Case study of EMU

    OpenAIRE

    Miklyaev, Mikhail

    2013-01-01

    ABSTRACT: Management Information System (MIS) is a system that provides all data necessary to manage organization in a more effective and efficient way. Today more than 90 per cent of key business processes are linked to information technology. Competition forces both small and large businesses to introduce some kind of information system to their business. Range of such systems is huge starting from small web site and ending with enterprise systems. Firms may spend tremendous amount of resou...

  17. Modern payment systems in e-business

    OpenAIRE

    Siedková, Iva

    2011-01-01

    The thesis “Modern payment systems in e-business” is divided into five main chapters. Introduction defines e-money in the Czech Republic, and is followed by the objectives and methodology of this thesis. The literature overview deals with online payment systems used currently in the Czech Republic and also abroad. Further, the literature overview provides the basic concepts of e-money and e-business, Internet payment protocols and payment options for e-money. There are many electronic payment...

  18. 基于Web的农行经营管理系统设计与实现%Design and Implementation of a Web-based Business Management System for Agricultural Bank

    Institute of Scientific and Technical Information of China (English)

    王超

    2014-01-01

    本文介绍的基于Web农行经营管理系统,为银行和客户之间提供了一个交互的平台。本系统包括信息展示、开放式基金、用户管理、内容管理四大功能模块,已基本满足了银行管理信息发布要求,使吉林分行可以方便地对公司信息发布交流进行管理,有着广阔的应用前景。%This article describes a web-based business management system for agricultural bank, provides an interactive platform between the bank and the customer. The system includes information display, open-end funds, user management, content management four functional modules, has basically met the requirements of the bank management information, released Jilin branch of the company, can easily manage the exchange of information dissemination, has broad application prospects.

  19. IT APPLICATIONS PORTFOLIO MANAGEMENT UNDER BUSINESS AND IMPLEMENTATION UNCERTAINTY

    Institute of Scientific and Technical Information of China (English)

    Masafumi KOTANI; Junichi IIJIMA

    2008-01-01

    Corporations need to improve business processes in order to enhance velocity and service levels while reducing their processing costs and differentiating themselves in the face of competition.The levitation of importance beyond support roles has raised IT investment decisions to high priority in chief executive officers'agendas.Corporate planning groups as well as lines of business are increasingly applying techniques of IT applications portfolio management in a more systematic fashion to improve decision-making and resource-allocation processes. Recent advances in software engineering and IT service delivery methodologies have achieved the logical separation of business functions from implementation.This separation has made a new breed of innovative IT project possible with a new project risk structure;the adjustment of portfolio management techniques is appropriate.We present an integrated portfolio management model so that the corporation can focus on organic growth through sources at both the department and top management levels.The research gives clear advice as to how top management can seek economic growth by selecting an entrepreneurial strategic posture,implying a strong risk-taking propensity.By integrating a risk-return model and risk-tolerance paradigm to cope with today's risk structure,overall capabilities can improve the decision process and the corporation's performance as well.The application of the integrated technique to a Japanese manufacturing firm is described.

  20. Project management for information system development

    OpenAIRE

    Zhang, Yang

    2011-01-01

    Nowadays, with the development of the information and communication technology, information systems have been developing rapidly. More and more software companies choose to develop the information system to be their main business. They want to increase their business profits by developing the information system. However, the failure rate of developing information system has been high during these years. The purpose of the thesis is to discover how to use project management knowledge to improv...

  1. Strategic Management in the Knowledge Economy New Approaches and Business Applications

    CERN Document Server

    Leibold, Marius; Gibbert, Michael

    2005-01-01

    Due to the dramatic shifts in the knowledge economy, this book provides a significant departure from traditional strategic management concepts and practice. Designed for both advanced students and business managers, it presents a unique combination of new strategic management theory, carefully selected strategic management articles by prominent scholars such as Gary Hamel, Michael Porter, Peter Senge, and real-world case studies. On top of this, the authors link powerful new benchmarks in strategic management thinking, including the concepts of Socio-Cultural Network Dynamics, Systemic Scoreca

  2. Information system revives materials management

    International Nuclear Information System (INIS)

    Through a change in philosophy and the development of a new, more efficient information management system, Arizona Public Service Co. (APSW) has, in less than two years, reduced material and service costs by 10 percent. The utility plans to cut these costs form 1993 figures by 25 percent before 2000. The utility is breaking new ground with ongoing implementation of new business processes and the new Materials Logistics Information System (MLIS), which has been co-developed with Texas Instruments Software Division (TISD)

  3. Value Co-Creation & Proposition in Service Business Models & Eco-Systems – Interactions, Perspectives, Roles : 20 Manager Interviews in SMEs & MNCs 3 Case Studies from IBM (Leadership, Strategy, Technology, Services)

    OpenAIRE

    Tošić, Damjan; Bhatty, Usman Tariq

    2014-01-01

    The academic and business understanding of how Business Models through Service Logic co-creates, proposes, and captures value in extensive and complex Networked Systems is at its first daylight, specifically in the context of Service Systems with their Ecologies. With the complexity emerging in the Service Economies along with the advances in Information and Communication Technology such as the Cloud and Big Data, to describe and define the business operations, units, and value propositions c...

  4. Mastering the management system.

    Science.gov (United States)

    Kaplan, Robert S; Norton, David P

    2008-01-01

    Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and the best strategy in the world will get nowhere without strong operations to execute it. In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system. The system comprises five stages, beginning with strategy development, which springs from a company's mission, vision, and value statements, and from an analysis of its strengths, weaknesses, and competitive environment. In the next stage, managers translate the strategy into objectives and initiatives with strategy maps, which organize objectives by themes, and balanced scorecards, which link objectives to performance metrics. Stage three involves creating an operational plan to accomplish the objectives and initiatives; it includes targeting process improvements and preparing sales, resource, and capacity plans and dynamic budgets. Managers then put plans into action, monitoring their effectiveness in stage four. They review operational, environmental, and competitive data; assess progress; and identify barriers to execution. In the final stage, they test the strategy, analyzing cost, profitability, and correlations between strategy and performance. If their underlying assumptions appear faulty, they update the strategy, beginning another loop. The authors present not only a comprehensive blueprint for successful strategy execution but also a managerial tool kit, illustrated with examples from HSBC Rail, Cigna Property and Casualty, and Store 24. The kit incorporates leading management experts' frameworks, outlining where they fit into the management cycle. PMID:18271319

  5. Mastering the management system.

    Science.gov (United States)

    Kaplan, Robert S; Norton, David P

    2008-01-01

    Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and the best strategy in the world will get nowhere without strong operations to execute it. In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system. The system comprises five stages, beginning with strategy development, which springs from a company's mission, vision, and value statements, and from an analysis of its strengths, weaknesses, and competitive environment. In the next stage, managers translate the strategy into objectives and initiatives with strategy maps, which organize objectives by themes, and balanced scorecards, which link objectives to performance metrics. Stage three involves creating an operational plan to accomplish the objectives and initiatives; it includes targeting process improvements and preparing sales, resource, and capacity plans and dynamic budgets. Managers then put plans into action, monitoring their effectiveness in stage four. They review operational, environmental, and competitive data; assess progress; and identify barriers to execution. In the final stage, they test the strategy, analyzing cost, profitability, and correlations between strategy and performance. If their underlying assumptions appear faulty, they update the strategy, beginning another loop. The authors present not only a comprehensive blueprint for successful strategy execution but also a managerial tool kit, illustrated with examples from HSBC Rail, Cigna Property and Casualty, and Store 24. The kit incorporates leading management experts' frameworks, outlining where they fit into the management cycle.

  6. Data management is the new 'winning' approach in the business of sports

    DEFF Research Database (Denmark)

    Cortsen, Kenneth

    2015-01-01

    Data management is a trend with the potential to create a positive turnaround for your business. In the business of sports, data management enhances the opportunities to improve organizational performances and brand equity....

  7. NEW BUSINESS MODELS, THE RESTRUCTURE OF COMPETITION AND IMPLICATIONS ON BUSINESS MANAGEMENT AND TRADE STATISTICS

    OpenAIRE

    SERGHEI MARGULESCU; RICHARD POSPISIL

    2014-01-01

    Economists and managers should be aware today of the fact that some concepts and economic mechanisms need to be reconsidered in the context of the new aspects of globalization. The appearance of new types of business and new trade patterns on the international stage has led to the restructure of worldwide competition. “Traditional” competition between companies is replaced, in the context of the “globally integrated businesses” and the new division of labour based on the “function...

  8. Sustainable energy development material management team report. Fossil business unit

    International Nuclear Information System (INIS)

    Report of the Material Management Sustainable Energy Development (SED) Team was presented, outlining strategic directions and initiative for embedding SED principles in the materials management function. Six principles underlying SED were prescribed, accompanied by a framework for analysis. Excerpts from position papers used in the formulation of SED recommendations and initiatives were provided. The general theme of the recommendations was: (1) materials management activities should be review to ensure consistency with SED, (2) strategic alliances should be developed where appropriate and (3) staff in the Fossil Business Unit should promote SED among industry suppliers

  9. System Energy Assessment (SEA, Defining a Standard Measure of EROI for Energy Businesses as Whole Systems

    Directory of Open Access Journals (Sweden)

    Jay Zarnikau

    2011-10-01

    Full Text Available A more objective method for measuring the energy needs of businesses, System Energy Assessment (SEA, measures the combined impacts of material supply chains and service supply chains, to assess businesses as whole self-managing net-energy systems. The method is demonstrated using a model Wind Farm, and defines a physical measure of their energy productivity for society (EROI-S, a ratio of total energy delivered to total energy expended. Energy use records for technology and proxy measures for clearly understood but not individually recorded energy uses for services are combined for a whole system estimate of consumption required for production. Current methods count only energy needs for technology. Business services outsource their own energy needs to operate, leaving no traceable record. That uncounted business energy demand is often 80% of the total, an amount of “dark energy” hidden from view, discovered by finding the average energy estimated needs for businesses far below the world average energy consumed per dollar of GDP. Presently for lack of information the energy needs of business services are counted to be “0”. Our default assumption is to treat them as “average”. The result is a hard measure of total business demand for energy services, a “Scope 4” energy use or GHG impact assessment. Counting recorded energy uses and discounting unrecorded ones misrepresents labor intensive work as highly energy efficient. The result confirms a similar finding by Hall et al. in 1981 [1]. We use exhaustive search for what a business needs to operate as a whole, tracing internal business relationships rather than energy data, to locate its natural physical boundary as a working unit, and so define a business as a physical rather than statistical subject of scientific study. See also online resource materials and notes [2].

  10. 48 CFR 970.5227-10 - Patent rights-management and operating contracts, nonprofit organization or small business firm...

    Science.gov (United States)

    2010-10-01

    ...: Patent Rights-Management and Operating Contracts, Nonprofit Organization or Small Business Firm... standards for small business concerns involved in Government procurement and subcontracting at 13 CFR 121.3... 48 Federal Acquisition Regulations System 5 2010-10-01 2010-10-01 false Patent...

  11. Electronic Human Resource Management (e-HRM of Hotel Business in Phuket

    Directory of Open Access Journals (Sweden)

    Kitimaporn Choochote

    2015-04-01

    Full Text Available This research aims to study the pattern of the electronic human resources management (e-HRM of the hotel business in Phuket. The study is conducted with the implementation of field data and in-depth interview of hotels’ HR managers. In consequence, the study reveals that the hotel business has applied the use of the e-HRM varying in job recruitment (15 percent, employee engagement (55 percent, organizational file structure (10 percent, idea and creativity exchanges (38 percent and assessment system (6 percent. However, considered as 100 percent, the hotel business has not prepared to apply the use of the e-HRM in salary system, learning and training program, welfare allocation and career development.

  12. Information System Providers and Business Relationships : A Study on the Impact of Connections

    OpenAIRE

    Erixon, Cecilia

    2012-01-01

    Information systems are integrated in the daily business of companies, to support the exchanges with its counterparts. To manage these information systems, companies often turn to third parties: information system providers (IS-providers). IS-providers have competences that the companies become dependent on and they are therefore important for maintaining the company’s business performance. The companies develop dependencies on their information systems and thereby also on their IS-providers....

  13. Lessons from the business sector for successful knowledge management in health care: A systematic review

    Directory of Open Access Journals (Sweden)

    Sibbald Shannon

    2011-07-01

    Full Text Available Abstract Background The concept of knowledge management has been prevalent in the business sector for decades. Only recently has knowledge management been receiving attention by the health care sector, in part due to the ever growing amount of information that health care practitioners must handle. It has become essential to develop a way to manage the information coming in to and going out of a health care organization. The purpose of this paper was to summarize previous studies from the business literature that explored specific knowledge management tools, with the aim of extracting lessons that could be applied in the health domain. Methods We searched seven databases using keywords such as "knowledge management", "organizational knowledge", and "business performance". We included articles published between 2000-2009; we excluded non-English articles. Results 83 articles were reviewed and data were extracted to: (1 uncover reasons for initiating knowledge management strategies, (2 identify potential knowledge management strategies/solutions, and (3 describe facilitators and barriers to knowledge management. Conclusions KM strategies include such things as training sessions, communication technologies, process mapping and communities of practice. Common facilitators and barriers to implementing these strategies are discussed in the business literature, but rigorous studies about the effectiveness of such initiatives are lacking. The health care sector is at a pinnacle place, with incredible opportunities to design, implement (and evaluate knowledge management systems. While more research needs to be done on how best to do this in healthcare, the lessons learned from the business sector can provide a foundation on which to build.

  14. Modeling learning technology systems as business systems

    NARCIS (Netherlands)

    Avgeriou, Paris; Retalis, Symeon; Papaspyrou, Nikolaos

    2003-01-01

    The design of Learning Technology Systems, and the Software Systems that support them, is largely conducted on an intuitive, ad hoc basis, thus resulting in inefficient systems that defectively support the learning process. There is now justifiable, increasing effort in formalizing the engineering o

  15. The emerging role of corporate information systems: An example from the area of business process-oriented learning

    Directory of Open Access Journals (Sweden)

    Stergioulas, L.K.

    2008-01-01

    Full Text Available Emerging business requirements, stemming from a holistic view over an organisation’s activities, place additional pressure on technical infrastructures and call for operational agility and a better alignment between business and technology. Business process oriented learning unites corporate training and business process management. Given the importance of an organisation’s human capital to business success, aligning individual training with business priorities, becomes a key challenge. The implementation of this new business service entails integrating learning into daily working tasks and putting in place mechanisms for the effective management of business processes, organisational roles, competencies and learning processes, to reduce the time to fill competency gaps and to build proficiency according to evolving business needs. In this paper we outline the main characteristics of this approach and provide insights regarding the changing role of the involved corporate information systems and the multiple aspects of the integration work.

  16. The Information Security Management System, Development and Audit

    OpenAIRE

    Surcel, Traian; Cristian AMANCEI

    2007-01-01

    Information security management system (ISMS) is that part of the overall management system, based on a business risk approach, that it is developed in order to establish, implement, operate, monitor, review, maintain and improve information security

  17. VALUE-BASED MANAGEMENT - MANAGEMENT SYSTEM OF MODERN ECONOMY

    OpenAIRE

    Assist. Angela Ogarc Ph. D Student

    2011-01-01

    The dynamism of the current economic environment requires companies a new way of approaching business, especially given that the traditional management fails to provide a clear and accurate picture of actual performance achieved. It is necessary thus implementing a value-based management, oriented to maximize the shareholders wealth, the value of the company. This management system uses specific management techniques and specific performance measurement tools, elements of organizational cultu...

  18. Budget Uncertainty and Business Management Reform in the Department of Defense: Some Considerations for Acquisition Management

    OpenAIRE

    Candreva, Philip J.; Brook, Douglas A.

    2007-01-01

    Proceedings Paper (for Acquisition Research Program) Business management reform efforts have been part of the US Defense Department agenda for decades. Current reform efforts have explicitly established the goal of generating, harvesting, and reinvesting savings from business management reform to buy more capital items; that is, they have focused on a measurable reallocation from operating''and support costs to investment within a given budget top-line. While this would seem to be good ne...

  19. Information Security Management - Part Of The Integrated Management System

    Science.gov (United States)

    Manea, Constantin Adrian

    2015-07-01

    The international management standards allow their integrated approach, thereby combining aspects of particular importance to the activity of any organization, from the quality management systems or the environmental management of the information security systems or the business continuity management systems. Although there is no national or international regulation, nor a defined standard for the Integrated Management System, the need to implement an integrated system occurs within the organization, which feels the opportunity to integrate the management components into a cohesive system, in agreement with the purpose and mission publicly stated. The issues relating to information security in the organization, from the perspective of the management system, raise serious questions to any organization in the current context of electronic information, reason for which we consider not only appropriate but necessary to promote and implement an Integrated Management System Quality - Environment - Health and Operational Security - Information Security

  20. Business Intelligence and its Applications in the Public Healthcare System

    Directory of Open Access Journals (Sweden)

    Puangrat JINPON

    2011-06-01

    Full Text Available Business intelligence (BI has been known as a popular tool in business management and decision support systems. BI helps to transform raw data into smart information. There are many BI tools such as extract transform and load (ETL, data warehouse, online analytical processing (OLAP, and dashboard. BI tools are usually used in public health fields for financial and administrative purposes. Now BI is also helping public health organisations with diagnosing and treating patients with long term conditions and evaluating alternative treatments based on outcomes analyses. BI is composed of four steps: integration, storage, analysis, and presentation. BI usually uses a dashboard in the presentation step to deliver the information to end users. The development an effective dashboard is still a challenge.Graphical abstract

  1. Gender diversity in top-management positions in large family and nonfamily businesses

    OpenAIRE

    Kay, Rosemarie; Schlömer-Laufen, Nadine

    2016-01-01

    (Why) does the sex ratio in top-management positions in large family and nonfamily businesses differ? Using a unique data set and estimating (fractional) logit regressions we show that the female share in top-management positions in family businesses exceeds the one in nonfamily businesses. One reason is the selection mechanism social homophily from which females in family businesses benefit more because of a higher female share in the decision making body in family businesses. Another reason...

  2. Revenue Management approach to car rental business : Revenue Management guide for Helkama Rent Ltd

    OpenAIRE

    Rantanen, Aimo

    2013-01-01

    The purpose of this product-oriented thesis is to study revenue management as a business practise and and create a Revenue Management guide for the assigning company Helkama Rent Ltd car rental. The guide is supposed to give ideas and a structure for Revenue Management in Helkama Rent Ltd. Helkama Rent Ltd has been struggling with the profitability issues recently. Revenue Management guide will help Helkama Rent to obtain Revenue Management philosophy, and give ideas and tools for more effici...

  3. Decision support system for nursing management control

    Energy Technology Data Exchange (ETDEWEB)

    Ernst, C.J.

    1983-01-01

    A knowledge representation approach for expert systems supporting decision processes in business is proposed. A description of a knowledge representation schema using a logic programming metalanguage is described, then the role of such a schema in a management expert system is demonstrated through the problem of nursing management control in hospitals. 18 references.

  4. Modeling a Mobile Health Management Business Model for Chronic Kidney Disease.

    Science.gov (United States)

    Lee, Ying-Li; Chang, Polun

    2016-01-01

    In these decades, chronic kidney disease (CKD) has become a global public health problem. Information technology (IT) tools have been used widely to empower the patients with chronic disease (e.g., diabetes and hypertension). It is also a potential application to advance the CKD care. In this project, we analyzed the requirements of a mobile health management system for healthcare workers, patients and their families to design a health management business model for CKD patients. PMID:27332476

  5. Bridge Management Systems

    DEFF Research Database (Denmark)

    Thoft-Christensen, Palle

    In this paper bridge management systems are discussed with special emphasis on management systems for reinforced concrete bridges. Management systems for prestressed concrete bridges, steel bridges, or composite bridges can be developed in a similar way.......In this paper bridge management systems are discussed with special emphasis on management systems for reinforced concrete bridges. Management systems for prestressed concrete bridges, steel bridges, or composite bridges can be developed in a similar way....

  6. Management Information System of Purchase Function in e-SCM

    Directory of Open Access Journals (Sweden)

    Dragana Rejman Petrović

    2012-03-01

    Full Text Available Modern business conditions are characterized by constant change and adoption of the spirit of novelty as a business orientation of all market participants. During that, a numerous business philosophies are improved, but completely new ones are created, that is trying to respond to the challenges and obstacles of turbulent environment. This refers to the concept of e-supply chain too. Management of e-supply chain is a topic that is very relevant in the field of business economics and management information systems. The aim of the paper is to present a developed and tested model of management information system for managing purchasing processes in the e-supply chains. The methodological approach is based on the general theory of supply chains, business process management and management, stakeholders and standards requirements. The main results of research are related to the verification of developed model of management information system for purchasing processes managing in esupply chains.

  7. Pembangunan Model Restaurant Management System

    Directory of Open Access Journals (Sweden)

    Fredy Jingga

    2014-12-01

    Full Text Available Model design for Restaurant Management System aims to help in restaurant business process, where Restaurant Management System (RMS help the waitress and chef could interact each other without paper limitation. This Restaurant Management System Model develop using Agile Methodology and developed based on PHP Programming Langguage. The database management system is using MySQL. This web-based application model will enable the waitress and the chef to interact in realtime, from the time they accept the customer order until the chef could know what to cook and checklist for the waitress wheter the order is fullfill or not, until the cahsier that will calculate the bill and the payment that they accep from the customer.

  8. Modeling the prediction of business intelligence system effectiveness.

    Science.gov (United States)

    Weng, Sung-Shun; Yang, Ming-Hsien; Koo, Tian-Lih; Hsiao, Pei-I

    2016-01-01

    Although business intelligence (BI) technologies are continually evolving, the capability to apply BI technologies has become an indispensable resource for enterprises running in today's complex, uncertain and dynamic business environment. This study performed pioneering work by constructing models and rules for the prediction of business intelligence system effectiveness (BISE) in relation to the implementation of BI solutions. For enterprises, effectively managing critical attributes that determine BISE to develop prediction models with a set of rules for self-evaluation of the effectiveness of BI solutions is necessary to improve BI implementation and ensure its success. The main study findings identified the critical prediction indicators of BISE that are important to forecasting BI performance and highlighted five classification and prediction rules of BISE derived from decision tree structures, as well as a refined regression prediction model with four critical prediction indicators constructed by logistic regression analysis that can enable enterprises to improve BISE while effectively managing BI solution implementation and catering to academics to whom theory is important. PMID:27376005

  9. Modeling the prediction of business intelligence system effectiveness.

    Science.gov (United States)

    Weng, Sung-Shun; Yang, Ming-Hsien; Koo, Tian-Lih; Hsiao, Pei-I

    2016-01-01

    Although business intelligence (BI) technologies are continually evolving, the capability to apply BI technologies has become an indispensable resource for enterprises running in today's complex, uncertain and dynamic business environment. This study performed pioneering work by constructing models and rules for the prediction of business intelligence system effectiveness (BISE) in relation to the implementation of BI solutions. For enterprises, effectively managing critical attributes that determine BISE to develop prediction models with a set of rules for self-evaluation of the effectiveness of BI solutions is necessary to improve BI implementation and ensure its success. The main study findings identified the critical prediction indicators of BISE that are important to forecasting BI performance and highlighted five classification and prediction rules of BISE derived from decision tree structures, as well as a refined regression prediction model with four critical prediction indicators constructed by logistic regression analysis that can enable enterprises to improve BISE while effectively managing BI solution implementation and catering to academics to whom theory is important.

  10. Transparent System for Digital Media Copyright Protection in Mobile Business

    Institute of Scientific and Technical Information of China (English)

    YANG Cheng; ZHANG Lihe; WANG Yongbin; LIU Jianbo

    2006-01-01

    At present, in mobile business, the secure environment in the terminal of users has not been embedded, many cryptology-based methods can not be directly used to protect the copyright of digital media. Under this situation, a transparent system based on watermark for digital right management and digital copyright protection is proposed in this paper. The transparent system is called WDRM (watermark-based digital rights management) and transparent to users. Its core is WDRM Agent. In this paper, system inner model and procession are designed in detail at first, including the registration, the downloading, the super distribution, and the cooperation. Because the watermark embedding and the extraction algorithms are the kernel in this architecture, we also discuss how to choose and design the algorithms. Then we establish a package for all algorithms in WDRM Agent.

  11. THE USE OF CORPORATE SOCIAL RESPONSIBILITY IDEA IN BUSINESS MANAGEMENT

    OpenAIRE

    Aneta Herbuœ; Beata Œlusarczyk

    2012-01-01

    In this article, the authors present the issues related to the conception of Corporate Social Responsibility (CSR) and its location in the strategy of the company. CSR for several years quite rapidly developing in Poland. Among the main topics of CSR are mentioned pro-social and pro-environmental action. In particular, a wide range of responsible initiatives implement energy companies which, more often treat CSR as a part of business management. This paper presents the actions taken by the co...

  12. Participative Management and Employees Motivation in International Business

    OpenAIRE

    Cezar Militaru; Adriana Zanfir

    2014-01-01

    Making business in terms of efficiency and effectiveness, respecting the rules of conduct and ethical principles is realized in the current economic climate with a difficulty increasingly higher. It is obvious that external pressures are difficult to overcome, especially since recent years have left deep marks in the economy of all states. But beyond all the factors with negative impact on maintaining a favorable position in the market, there are companies that manage to cope with the difficu...

  13. Knowledge Management in Organizations. The Case of Business Clusters

    OpenAIRE

    Małgorzata Baran

    2013-01-01

    Purpose: The purpose of this article is to characterize the process of knowledge management in business clusters in terms of the benefi ts for the cluster members. The paper examines which mechanisms within the clusters promote knowledge creation between companies and other institutions. Methodology: The literature review is based on databases of books and scientifi c articles, such as EBSCO, Elsevier, JSTOR, Springer, and the Oxford Library and Kingston University London Library. The anal...

  14. Aspect Of Reliability In Airport Business Continuity Management

    Directory of Open Access Journals (Sweden)

    Kozłowski Michał

    2015-11-01

    Full Text Available The paper presents the issue of ensuring the continuity of the operation at the airport. Requirements and objectives relating to business continuity management have been defined in accordance with ISO 22301 international standard. Conducted a study of reliability issues operation of the airport. Defined the function of the reliability and operational readiness of the airport. Presented the concept of using function of operational readiness in the risk assessment for the continuity of the airport.

  15. Toward business-driven risk management for cloud computing

    OpenAIRE

    Fitó, Josep Oriol; Macías Lloret, Mario; Guitart Fernández, Jordi

    2010-01-01

    The Cloud computing paradigm is offering an innovative and promising vision concerning the Information and Communications Technology (ICT). Notwithstanding, the use of Cloud resources, which usually are external assets to their consumers, implies risk issues that must be taken into account. In this paper, we present a Cloud computing risk management approach aware of the Business-Level Objectives (BLOs) of a given Cloud organization. More to the point, we propose an innovatory SEmi-quan...

  16. Managing Online Auctions: Current Business and Research Issues

    OpenAIRE

    Edieal J. Pinker; Abraham Seidmann; Yaniv Vakrat

    2003-01-01

    The Internet's computational power and flexibility have made auctions a widespread and integral part of both consumer and business markets. Though online auctions are a multi-billion dollar annual activity, with a growing variety of sophisticated trading mechanisms, scientific research on them is at an early stage. This paper analyzes the current state of management science research on online auctions. It develops a broad research agenda for issues such as the behavior of online auction parti...

  17. System Energy Assessment (SEA), Defining a Standard Measure of EROI for Energy Businesses as Whole Systems

    CERN Document Server

    Henshaw, Philip F; Zarnikau, Jay

    2011-01-01

    A more objective method for measuring the energy needs of businesses, System Energy Assessment (SEA), identifies the natural boundaries of businesses as self-managing net-energy systems, of controlled and self-managing parts. The method is demonstrated using a model Wind Farm case study, and applied to defining a true physical measure of its energy productivity for society (EROI-S), the global ratio of energy produced to energy cost. The traceable needs of business technology are combined with assignable energy needs for all other operating services. That serves to correct a large natural gap in energy use information. Current methods count traceable energy receipts for technology use. Self-managing services employed by businesses outsource their own energy needs to operate, and leave no records to trace. Those uncounted energy demands are often 80% of the total embodied energy of business end products. The scale of this "dark energy" was discovered from differing global accounts, and corrected so the average...

  18. The Role of Serbian Higher Business Education in Overcoming the Challenges of SME Managers

    Directory of Open Access Journals (Sweden)

    Maja Kočevar

    2014-06-01

    Full Text Available In this exploratory study, in-depth interviews with Serbian managers of small and medium-sized enterprises (SMEs were conducted to identify their main work-related challenges and the extent to which formal higher business education has helped them to overcome these challenges. Serbian SME managers find the main challenges to be related to HR- and marketing-related issues, followed by country-specific problems, such as dealing with bureaucracy, difficulties in obtaining financial resources, and coping with delayed payments. They see considerable deficits in the current system of higher business education, specifically referring to a lack of practice-oriented teaching methods and insufficient cooperation between the universities and the business sector.

  19. KNOWLEDGE MANAGEMENT DRIVEN BUSINESS PROCESS AND WORKFLOW MODELING WITHIN AN ORGANIZATION FOR CUSTOMER SATISFACTION

    Directory of Open Access Journals (Sweden)

    Atsa Etoundi roger,

    2010-12-01

    Full Text Available Enterprises to deal with the competitive pressure of the network economy have to design their business processes and workflow systems based on the satisfaction of customers. Therefore, mass product productions have to be abandoned for individual and customized products. Enterprises that fail to meet this challenge will beobliged to step down. Those which tackle this problem need to manage the knowledge of various customers in order to come out with a set of criteria for the delivery of services or production of products. These criteria should then be use to reengineer the business processes and workflows accordingly for the satisfaction of eachof the customers. In this paper, based on the knowledge management approach, we define an enterprise business process and workflow model for the delivery of services and production of goods based on the satisfaction of customers.

  20. Principles of Multimedia News Systems for Business Applications

    Directory of Open Access Journals (Sweden)

    Ioan I. ANDONE

    2009-01-01

    Full Text Available In the past few years considerable demand for business oriented multimedia information systems has developed. A multimedia information system is one that can create, import, integrate, store, retrieve, edit, and delete two or more types of media materials in digital form, such as audio, image, full-motion video, and text information. Multimedia information systems play a central role in many business activities. They represent a very special class complex computing systems. This paper surveys a special type of multimedia information systems: multimedia news systems. Multimedia news systems deal with architectures to manage complex multimedia news databases, online presentation and distribution services or the integration of several existing services to meta-services using intelligent news retrieval engines. The leading presentation platform in multimedia news presentation is news networks providing television services and Internet content distribution. The primary focus is on advanced multimedia news systems infrastructure, document standards, application architecture and principles for multimedia news on the Web that suggest long-term trends in this increasingly important area.