Design and implementation of a unified certification management system based on seismic business

Science.gov (United States)

Tang, Hongliang

2018-04-01

Many business software for seismic systems are based on web pages, users can simply open a browser and enter their IP address. However, how to achieve unified management and security management of many IP addresses, this paper introduces the design concept based on seismic business and builds a unified authentication management system using ASP technology.

Success Factors of Business Process Management Systems Implementation

NARCIS (Netherlands)

Johan Versendaal; J.P.P. Ravesteijn

2007-01-01

In this research (critical) success factors for Business Process Management Systems implementation are identified and qualitatively validated. Furthermore a list of critical success factors is constructed. Based on the identified factors a BPMS implementation approach is suggested. Future research

The role of enterprise asset management system in the PVO group's business

International Nuclear Information System (INIS)

Jaervinen, J.

1998-01-01

This presentation describes the role of the Enterprise Asset Management (EAM) and Enterprise Document Management (EDM) in the PVO Group's business. The use of the functionality of the EAM (Immpower) and EDM (Documentum) is not limited only to the plant maintenance. All power plants and some other business functions and units will use the system in the future for financial management, activity based costing, purchasing, of materials, office supplies and fuel, invoice matching, project budgeting and costing, real estate management etc. The technical service concept of IT solution is also described in this presentation. The Information Management Strategy development as background to the project is also outlined together with the company information. The benefits of the common EAM system and related business process needs are also described. (orig.)

System View of Business Continuity Management

Directory of Open Access Journals (Sweden)

Vlasta Svata

2013-04-01

Full Text Available We are living in time where the impact on continuity still grows both on the side our personal lives and business activities. In the same time different international, regional, national, state and private organizations initiated to provide different actions and regulations in order to find the best solutions of this situation. The result is that there exist the whole set of different views over this problem. The main aim of this article is to map this situation, to provide the general framework of business continuity management (BCM and to discuss its main parts and their mutual relationships. Special impact is given to the integration of the business and IT oriented solutions and ways of assurance initiatives helping managers to assess the implemented solutions and their compliance to the business strategy and other existing regulations.

Business Process Management Systems: Hype or New Paradigm.

NARCIS (Netherlands)

J.P.P. Ravesteijn

2007-01-01

Business Process Management Systems (BPMSs) are increasingly implemented in and across organizations. There is much talk on BPMSs, and software vendors and IT-consultancy companies are leveraging this. In this paper we provide an investigation on the originality of BPMSs. We identify concepts,

Business process management: a survey

NARCIS (Netherlands)

Aalst, van der W.M.P.; Hofstede, ter A.H.M.; Weske, M.H.; Aalst, van der W.M.P.; Hofstede, ter A.H.M.; Weske, M.H.

2003-01-01

Business Process Management (BPM) includes methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. It can be considered as an extension of classical Workflow Management (WFM) systems and approaches. Although the practical relevance

A Situational Implementation Method for Business Process Management Systems

NARCIS (Netherlands)

R.L. Jansen; J.P.P. Ravensteyn

For the integrated implementation of Business Process Management and supporting information systems many methods are available. Most of these methods, however, apply a one-size fits all approach and do not take into account the specific situation of the organization in which an information system is

From Management Information Systems to Business Intelligence: The Development of Management Information Needs

Directory of Open Access Journals (Sweden)

Gėlytė Kazakevičienė

2013-09-01

Full Text Available Despite the advances in IT, information systems intended for management informing did not uniformly fulfil the increased expectations of users; this can be said mostly about complex information needs. Although some of the technologies for supporting complicated insights, like management decision support systems and technologies, experienced reduction in interest both from researchers and practitioners, this did not reduce the importance of well-supported business informing and decision making. Being attributed to the group of intelligent systems and technologies, decision support (DS technologies have been largely supplemented by business intelligence (BI technologies. Both types of technologies are supported by respective information technologies, which often appear to be quite closely related. The objective of this paper is to define relations between simple and complex informing intended to satisfy different sets of needs and provided by different sets of support tools. The paper attempts to put together decision support and business intelligence technologies, based on common goals of sense-making and use of advanced analytical tools. A model of two interconnected cycles has been developed to relate the activities of decision support and business intelligence. Empirical data from earlier research is used to direct possible further insights into this area.

A systematic literature review on the architecture of business process management systems

NARCIS (Netherlands)

Pourmirza, S.; Peters, S.P.F.; Dijkman, R.M.; Grefen, P.W.P.J.

2017-01-01

Due to the high complexity of modern-day business, organizations are forced to quickly adapt to a wide range of cutting-edge developments. These developments influence the structure and behavior of the business processes that represent the work and of the Business Process Management Systems (BPMS)

Knowledge management vs business process management in contemporary enterprises

Directory of Open Access Journals (Sweden)

Bitkowska Agnieszka

2016-06-01

Full Text Available The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.

A Business Process Management System based on a General Optimium Criterion

Directory of Open Access Journals (Sweden)

Vasile MAZILESCU

2009-01-01

Full Text Available Business Process Management Systems (BPMS provide a broadrange of facilities to manage operational business processes. These systemsshould provide support for the complete Business Process Management (BPMlife-cycle [16]: (redesign, configuration, execution, control, and diagnosis ofprocesses. BPMS can be seen as successors of Workflow Management (WFMsystems. However, already in the seventies people were working on officeautomation systems which are comparable with today’s WFM systems.Recently, WFM vendors started to position their systems as BPMS. Our paper’sgoal is a proposal for a Tasks-to-Workstations Assignment Algorithm (TWAAfor assembly lines which is a special implementation of a stochastic descenttechnique, in the context of BPMS, especially at the control level. Both cases,single and mixed-model, are treated. For a family of product models having thesame generic structure, the mixed-model assignment problem can be formulatedthrough an equivalent single-model problem. A general optimum criterion isconsidered. As the assembly line balancing, this kind of optimisation problemleads to a graph partitioning problem meeting precedence and feasibilityconstraints. The proposed definition for the "neighbourhood" function involvesan efficient way for treating the partition and precedence constraints. Moreover,the Stochastic Descent Technique (SDT allows an implicit treatment of thefeasibility constraint. The proposed algorithm converges with probability 1 toan optimal solution.

The role of enterprise asset management system in the PVO group`s business

Energy Technology Data Exchange (ETDEWEB)

Jaervinen, J [RAMSE Consulting Oy, Helsinki (Finland)

1999-12-31

This presentation describes the role of the Enterprise Asset Management (EAM) and Enterprise Document Management (EDM) in the PVO Group`s business. The use of the functionality of the EAM (Immpower) and EDM (Documentum) is not limited only to the plant maintenance. All power plants and some other business functions and units will use the system in the future for financial management, activity based costing, purchasing, of materials, office supplies and fuel, invoice matching, project budgeting and costing, real estate management etc. The technical service concept of IT solution is also described in this presentation. The Information Management Strategy development as background to the project is also outlined together with the company information. The benefits of the common EAM system and related business process needs are also described. (orig.)

The role of enterprise asset management system in the PVO group`s business

Energy Technology Data Exchange (ETDEWEB)

Jaervinen, J. [RAMSE Consulting Oy, Helsinki (Finland)

1998-12-31

This presentation describes the role of the Enterprise Asset Management (EAM) and Enterprise Document Management (EDM) in the PVO Group`s business. The use of the functionality of the EAM (Immpower) and EDM (Documentum) is not limited only to the plant maintenance. All power plants and some other business functions and units will use the system in the future for financial management, activity based costing, purchasing, of materials, office supplies and fuel, invoice matching, project budgeting and costing, real estate management etc. The technical service concept of IT solution is also described in this presentation. The Information Management Strategy development as background to the project is also outlined together with the company information. The benefits of the common EAM system and related business process needs are also described. (orig.)

A Study into the Critical Success Factors when Implementing Business Process Management Systems.

NARCIS (Netherlands)

J.P.P. Ravesteijn

2007-01-01

Nowadays the interest in Business Process Management (BPM) and Service Oriented Architecture (SOA) is rising enormously. There are a lot of software developers and consultancy firms that are jumping to the occasion and are selling Business Process Management Systems (BPMS) that are based on these

Enhancing Learning Outcomes through Experiential Learning: Using Open-Source Systems to Teach Enterprise Systems and Business Process Management

Science.gov (United States)

Jewer, Jennifer; Evermann, Joerg

2015-01-01

Enterprise systems and business process management are the two key information technologies to integrate the functions of a modern business into a coherent and efficient system. While the benefits of these systems are easy to describe, students, especially those without business experience, have difficulty appreciating how these systems are used…

A Functional Sketch For Resources Management In Collaborative Systems For Business

Directory of Open Access Journals (Sweden)

Moca Mircea

2008-04-01

Full Text Available This paper presents a functional design sketch for the resource management module of a highly scalable collaborative system. Small and medium enterprises require such tools in order to benefit from and develop innovative business ideas and technologies. As computing power is a modern increasing demand and no easy and cheap solutions are defined, especially small companies or emerging business projects abide a more accessible alternative. Our work targets to settle a model for how P2P architecture can be used as infrastructure for a collaborative system that delivers resource access services. We are focused on finding a workable collaborative strategy between peers so that the system offers a cheap, trustable and quality service. Thus, in this phase we are not concerned about solutions for a specific type of task to be executed by peers, but only considering CPU power as resource. This work concerns the resource management module as a part of a larger project in which we aim to build a collaborative system for businesses with important resource demands

The hotel enterprise: a business system of project business on the tourism business market

OpenAIRE

Berc Radisic, Branka; Basan, Lorena

2007-01-01

As a business system, an enterprise represents a complex, dynamic, stochastic, open and organisational system. Certain specific features of a hotel enterprise as a business system of project business result from the activity it performs and from project-based business and development management. As an enterprise based on project business, its distinguishing features include the interconnectedness of business subsystems and the overlapping a hotel enterprise’s business function.

The BWS Open Business Enterprise System Architecture

Directory of Open Access Journals (Sweden)

Cristian IONITA

2011-01-01

Full Text Available Business process management systems play a central role in supporting the business operations of medium and large organizations. This paper analyses the properties current business enterprise systems and proposes a new application type called Open Business Enterprise System. A new open system architecture called Business Workflow System is proposed. This architecture combines the instruments for flexible data management, business process management and integration into a flexible system able to manage modern business operations. The architecture was validated by implementing it into the DocuMentor platform used by major companies in Romania and US. These implementations offered the necessary data to create and refine an enterprise integration methodology called DMCPI. The final section of the paper presents the concepts, stages and techniques employed by the methodology.

Application of SADT and ARIS methodologies for modeling and management of business processes of information systems

Directory of Open Access Journals (Sweden)

O. V. Fedorova

2018-01-01

Full Text Available The article is devoted to application of SADT and ARIS methodologies for modeling and management of business processes of information systems. The relevance of this article is beyond doubt, because the design of the architecture of information systems, based on a thorough system analysis of the subject area, is of paramount importance for the development of information systems in general. The authors conducted a serious work on the analysis of the application of SADT and ARIS methodologies for modeling and managing business processes of information systems. The analysis was carried out both in terms of modeling business processes (notation and applying the CASE-tool, and in terms of business process management. The first point of view reflects the interaction of the business analyst and the programmer in the development of the information system. The second point of view is the interaction of the business analyst and the customer. The basis of many modern methodologies for modeling business processes is the SADT methodology. Using the methodology of the IDEF family, it is possible to efficiently display and analyze the activity models of a wide range of complex information systems in various aspects. CASE-tool ARIS is a complex of tools for analysis and modeling of the organization's activities. The methodical basis of ARIS is a set of different modeling methods that reflect different views on the system under study. The authors' conclusions are fully justified. The results of the work can be useful for specialists in the field of modeling business processes of information systems. In addition, the article has an oriented character when working on the constituent elements of curricula for students specializing in information specialties and management, provides an update of the content and structure of disciplines on modeling the architecture of information systems and organization management, using models.

Management of business risks

OpenAIRE

BAZARBAY A.

2015-01-01

The article presents methodological ideas concerning the problem of risk management. Special attention is paid to increasing of enterprises' operating efficiency by means of risk-management system development in business organizations.

The Influence Of Business Process And Risk Management On The Quality Of Accounting Information System

Directory of Open Access Journals (Sweden)

Azhar Susanto

2017-09-01

Full Text Available Business process and risk management are factors which can improve the quality of accounting information systems. In Indonesia this phenomenon happens in many organizations showing that there is disintegrated accounting information systems which then causes unqualified accounting information. This research was carried out in order to find out fact through examination presenting in the influence of business process and risk management towards accounting information system. Data used in this research were gained through survey by distributing questionnaires to company in indonesia. The data were then managed statistically by applying SEM PLS. Research method used was explanatory research. The result of this study shows that the problem in inqualified accounting information system occurs due to the business process and risk management is not entirely good as expected.

How to Take HRMS Process Management to the Next Level with Workflow Business Event System

Science.gov (United States)

Rajeshuni, Sarala; Yagubian, Aram; Kunamaneni, Krishna

2006-01-01

Oracle Workflow with the Business Event System offers a complete process management solution for enterprises to manage business processes cost-effectively. Using Workflow event messaging, event subscriptions, AQ Servlet and advanced queuing technologies, this presentation will demonstrate the step-by-step design and implementation of system solutions in order to integrate two dissimilar systems and establish communication remotely. As a case study, the presentation walks you through the process of propagating organization name changes in other applications that originated from the HRMS module without changing applications code. The solution can be applied to your particular business cases for streamlining or modifying business processes across Oracle and non-Oracle applications.

Business Management System Support Analysis

Science.gov (United States)

Parikh, Jay

2008-01-01

The purpose of this research project was to develop a searchable database compiled with internal and external audit findings/observations. The data will correspond to the findings and observations from the date of Center-wide implementation of the ISO 9001-2000 standard to the present (2003-2008). It was derived and extracted from several sources and was in multiple formats. Once extracted, categorization of the findings/observations would be possible. The final data was mapped to the ISO 9001-2000 standard with the understanding that it will be displayed graphically. The data will be used to verify trends, associate risks, and establish timelines to identify strengths and weaknesses to determine areas of improvement in the Kennedy Space Center Business Management System Internal Audit Program.

CUSTOMER RELATIONSHIP MANAGEMENT IN BUSINESS-TO-BUSINESS MARKETING: EXAMPLE OF TOURISM SECTOR

Directory of Open Access Journals (Sweden)

Demet TUZUNKAN

2018-04-01

Full Text Available The aim of this study is to demonstrate how customer relationship management systems are implemented in tourism companies that do business-tobusiness marketing. The study firstly tries to explain the concepts of business-tobusiness marketing and customer relations management. The existence and implementation of customer relationship management systems, particularly in business-oriented organizations, is crucial in order to make a difference in the globalizing world where competition conditions are gradually increasing. In order to achieve this, it has been evaluated how the customer relationship management systems are formed, how they are implemented, and what advantages they provide by conducting interviews with the employees in the companies that are business-tobusiness marketing in tourism sector and business areas. In methodology, semistructured interview technique has been used which enables qualitative data collection as a method in order to reach the goal of the study. As a result of the interviews and research, it has been established that customer relations management in B2B tourism companies is quite vital to be more productive, work efficiently, support marketing activities considerably and therefore increase the sales volume.

Business Intelligence Systems

Directory of Open Access Journals (Sweden)

Bogdan NEDELCU

2014-02-01

Full Text Available The aim of this article is to show the importance of business intelligence and its growing influence. It also shows when the concept of business intelligence was used for the first time and how it evolved over time. The paper discusses the utility of a business intelligence system in any organization and its contribution to daily activities. Furthermore, we highlight the role and the objectives of business intelligence systems inside an organization and the needs to grow the incomes and reduce the costs, to manage the complexity of the business environment and to cut IT costs so that the organization survives in the current competitive climate. The article contains information about architectural principles of a business intelligence system and how such a system can be achieved.

KNOWLEDGE MANAGEMENT AND INTELLECTUAL CAPITAL MANAGEMENT COUPLED TO QUALITY MANAGEMENT SYSTEM LEAD TO BUSINESS SUCCESS

Directory of Open Access Journals (Sweden)

Stevan Živojinović

2009-03-01

Full Text Available From the vantage point of contemporary management paradigm shift and new knowledge-based economy, we underscore the importance of relations and support of quality management system - QMS (according to ISO 9001 standard for management of knowledge and intellectual capital. QMS implementation, documenting, application, maintenance and continuous improvement, as a catalyst of effective organization management, provides a foundation for effective knowledge management and intellectual capital enlargement, via knowledge, skills, management systems, procedures, information and product flow, culture, inovation, relations with customers and other stakeholders. Simultaneous implementation and dynamic interaction of these advanced management concepts intended to attain competitive advantage can result in synergic effects and improved performance. From the perspective of knowledge, as a central unifying notion, organizational behavior based on learning influences long-term business success, process effectiveness and customer satisfaction.

Seven business models for decision management

NARCIS (Netherlands)

dr. Martijn Zoet; Eline de Haan; Koen Smit

2016-01-01

Research, advisory companies, consultants and system integrators all predict that a lot of money will be earned with decision management (business rules, algorithms and analytics). But how can you actually make money with decision management or in other words: Which business models are exactly

Creating Business Value through Agile Project Management and Information Systems Development

DEFF Research Database (Denmark)

Kautz, Karlheinz; Johansen, Thomas Heide; Uldahl, Andreas

2014-01-01

Value creation through information systems (IS) and information technology (IT) is a major IS research topic. However there still exists an ambiguity and fuzziness of the ‘IS business value’ concept and a lack of clarity surrounding the value creation process. This also true for organizations...... that develop IS/IT and for development technologies like information systems development and project management methods that are applied in the production of IS/IT. The agile method Scrum is one such technology. In the research presented here we studied productivity, quality and employee satisfaction...... with some of the deficiencies in current IS business value research and contribute to filling existing gaps in an IS business value research agenda....

The Influence Of Business Process And Risk Management On The Quality Of Accounting Information System

OpenAIRE

Azhar Susanto

2017-01-01

Business process and risk management are factors which can improve the quality of accounting information systems. In Indonesia this phenomenon happens in many organizations showing that there is disintegrated accounting information systems which then causes unqualified accounting information. This research was carried out in order to find out fact through examination presenting in the influence of business process and risk management towards accounting information system. Data used in this re...

Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics

Directory of Open Access Journals (Sweden)

mohammad dehghani saryazdi

2014-05-01

Full Text Available It can be claimed that an organization is approaching excellence when it achieves acceptable results besides providing appropriate infrastructures and following right processes. Excellence models, such as European Foundation of Quality Management (EFQM, try to establish a tradeoff between enablers and outcomes in evaluating organizational performance. One of those enablers is Knowledge Management (KM, which is gaining increasing attentions nowadays regarding the soaring significance of knowledge resources. In order to evaluate the KM processes, a comprehensive model is required, which should be able to capture all aspects of KM. One of such models is Knowledge Management Assessment Tool (KMAT. This research is an effort to find the relationship between knowledge and business excellence through system dynamics tool. In other words, this research exploits system dynamics in order to measure the effects of KM on business excellence using a dynamic model based upon a combination of KMAT and EFQM.

Business Process Management Theory and Applications

CERN Document Server

2013-01-01

Business Process Management (BPM) has been in existence for decades. It  uses, complements, integrates and extends theories, methods and tools from  other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM  were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even  Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling a...

MANAGEMENT SYSTEM OF THE ORGANIZATION PERFORMANCE INDICATORS IN THE CONDITIONS OF BUSINESS PROCESSES REALIZATION

Directory of Open Access Journals (Sweden)

Aleksandr Vladimirovich Gagarinskii

2016-12-01

Full Text Available This article discusses the problem of the effective work of managers of industrial enterprises, which is the basis of economic development in modern Russia. The authors suggest that the management of the system of performance indicators in managers in the conditions of realization of various business processes can reduce the risk of crises in the enterprise, and improve the efficiency of labour management and productivity in the company in a whole. According to the authors, improving the efficiency of management in the conditions of implementation of the various business processes of industrial enterprises is an integral element of the overall strategic development of the company. The article presents the results of work performance assessment of managers in the implementation of business process management. In this article there is developed performance business process management on the example of the metal cutting enterprise management levels: the corporate level, the first operational level, the second operational level, and the line level. For these indicators the performers are defined and criteria are given.

Business Principles and Management. Curriculum Guidelines.

Science.gov (United States)

Clemson Univ., SC. Vocational Education Media Center.

This senior high school curriculum guide offers a general overview of the American business system and a study of various forms of business ownership, internal organization and management functions of business, and the financing of business. Ten areas are explored in the course: (1) capitalism; (2) money, credit, and banking; (3) government and…

The Identification and Modeling of Business Processes of the Quality Management System in an Educational Organization: Theory and Practice

Directory of Open Access Journals (Sweden)

Stankevych Iryna V.

2017-03-01

Full Text Available The aim of the article is to ensure effectiveness of implementation of management objectives of an educational organization by identifying business processes of the quality management system of the educational organization and justifying the choice of language and diagrams of their modeling. The author emphasizes that the approach to identifying business processes of the quality management system of an educational organization should be based not on the types but on the results of the organization’s activity in higher education. It is determined that an effective approach to identifying business processes of the quality management system of an educational organization should be based on the life cycle of the educational service (quality loop, the requirements of the ISO 9001: 2015 standard for building the processes of the quality management system and the standardized list of business processes International Benchmarking Clearinghouse. For further implementation of the quality management system, the author developed a contextual diagram of the system, which is decomposed into processes of level “0” and level “1”. The paper discusses the advantages and disadvantages of various modeling languages applicable to business process virtualization, in particular the unified UML modeling language, which uses a number of diagrams to virtualize business processes of complex organizations. The practical recommendations developed for the identification and modeling of business processes in the quality management system will facilitate an effective implementation of such systems in activities of educational organizations, which will further ensure satisfaction of customer requirements and implementation of management objectives.

The influence of logistics potentials on business management

Directory of Open Access Journals (Sweden)

Rafał Matwiejczuk

2012-09-01

Full Text Available Background: Logistics is more and more often perceived as an integrated potential of changes in a business management system. Among the particular potentials, the key importance is assigned to logistics resources, capabilities, and particularly competences. Methods: The article points at exploitation of possibilities of logistics potentials in achieving desired changes in business management and reaching desired market and economic effects by a company. Except for literature studies, empirical research has been conducted in 111 companies operating in Poland.  Results and conclusions:  Research results have shown several symptoms of logistics influence on business management system. The significance of logistics potentials in business management system capacity development has been partially confirmed. Due to logistics potentials, the company can be more effective and efficient in reaching expected market and economic outcomes.  

Survey of business process management: challenges and solutions

Science.gov (United States)

Alotaibi, Youseef; Liu, Fei

2017-09-01

The current literature shows that creating a good framework on business process model (PM) is not an easy task. A successful business PM should have the ability to ensure accurate alignment between business processes (BPs) and information technology (IT) designs, provide security protection, manage the rapidly changing business environment and BPs, manage customer power, be flexible for reengineering and ensure that IT goals can be easily derived from business goals and hence an information system (IS) can be easily implemented. This article presents an overview of research in the business PM domain. We have presented a review of the challenges facing business PMs, such as misalignment between business and IT, difficulty of deriving IT goals from business goals, creating secured business PM, reengineering BPs, managing the rapidly changing BP and business environment and managing customer power. Also, it presents the limitations of existing business PM frameworks. Finally, we outline several guidelines to create good business PM and the possible further research directions in the business PM domain.

Business System Planning Project, Preliminary System Design

International Nuclear Information System (INIS)

EVOSEVICH, S.

2000-01-01

CH2M HILL Hanford Group, Inc. (CHG) is currently performing many core business functions including, but not limited to, work control, planning, scheduling, cost estimating, procurement, training, and human resources. Other core business functions are managed by or dependent on Project Hanford Management Contractors including, but not limited to, payroll, benefits and pension administration, inventory control, accounts payable, and records management. In addition, CHG has business relationships with its parent company CH2M HILL, U.S. Department of Energy, Office of River Protection and other River Protection Project contractors, government agencies, and vendors. The Business Systems Planning (BSP) Project, under the sponsorship of the CH2M HILL Hanford Group, Inc. Chief Information Officer (CIO), have recommended information system solutions that will support CHG business areas. The Preliminary System Design was developed using the recommendations from the Alternatives Analysis, RPP-6499, Rev 0 and will become the design base for any follow-on implementation projects. The Preliminary System Design will present a high-level system design, providing a high-level overview of the Commercial-Off-The-Shelf (COTS) modules and identify internal and external relationships. This document will not define data structures, user interface components (screens, reports, menus, etc.), business rules or processes. These in-depth activities will be accomplished at implementation planning time

Management of Business Transformation to Sustainable Business

OpenAIRE

Grunda, Rokas

2011-01-01

Having examined the concepts of sustainable business and advantages and disadvantages of business sustainability management models, the objective of the dissertation is to formulate a management model of business transformation to sustainable business and to verify it in present business conditions in Lithuania. In the dissertation, the essence of the concepts of sustainable development and sustainability is characterized, the criteria of sustainable society are distinguished and the concept ...

BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

Directory of Open Access Journals (Sweden)

Vesna Bosilj-Vukšić

2006-12-01

Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

Improving Operational Risk Management Using Business Performance Management Technologies

OpenAIRE

Bram Pieket Weeserik; Marco Spruit

2018-01-01

Operational Risk Management (ORM) comprises the continuous management of risks resulting from: human actions, internal processes, systems, and external events. With increasing requirements, complexity and a growing volume of risks, information systems provide benefits for integrating risk management activities and optimizing performance. Business Performance Management (BPM) technologies are believed to provide a solution for effective Operational Risk Management by offering several combined ...

Small Business Management. Getting a Small Business Management Education Program Started.

Science.gov (United States)

Minnesota Univ., St. Paul. Dept. of Agricultural Education.

This set of materials was developed to assist with the dissemination of the Minnesota model for small business management education, five sections of information are presented. The first of five sections is on small business management needs assessment and describes a method of determining the number of small businesses that would constitute a…

Progress on management business system of LLW generated from research and industrial nuclear facilities

International Nuclear Information System (INIS)

Izumida, Tatsuo

2014-01-01

RANDEC has been studying a management business system of LLW (Low Level Waste) generated from research and industrial facilities since 2008. To examine economical problems, the income and expenditure of LLW treatment business was simulated. As a result, raising method of the funds which is required in preparatory stage of LLW treatment business is an obvious issue to carry out as public utility works. (author)

Business Management Software Axolon ERP

OpenAIRE

Axolon ERP Solution

2018-01-01

Axolon ERP a Business Management Software www.axolonerp.com by Micromind is a comprehensive business management software solution for businesses. We deliver Business Management Software Dubai in UAE, GCC Countries and products also include ERP Software Dubai. HR & Payroll, Inventory Software, Project Management, Software Development, Solutions and Services in Dubai, UAE for small and medium sized Enterprises (SME) in the middle east with a easy-to-use, secure and efficient business management...

Applying business intelligence innovations to emergency management.

Science.gov (United States)

Schlegelmilch, Jeffrey; Albanese, Joseph

2014-01-01

The use of business intelligence (BI) is common among corporations in the private sector to improve business decision making and create insights for competitive advantage. Increasingly, emergency management agencies are using tools and processes similar to BI systems. With a more thorough understanding of the principles of BI and its supporting technologies, and a careful comparison to the business model of emergency management, this paper seeks to provide insights into how lessons from the private sector can contribute to the development of effective and efficient emergency management BI utilisation.

25 Years of Change in Management Control Systems and Business Education in Estonia

Directory of Open Access Journals (Sweden)

Ülle Pärl

2017-06-01

Full Text Available During the last 25 years, the Estonian economy has transitioned from a centrally planned economy to a market-oriented, globally open, highly competitive economy. Although during these years there has been fast growth and Estonians could tell a lot of success stories, research shows that management practices are still less advanced compared to those in enterprises from developed countries. Increased competition, openness and innovation increased the significance of more sophisticated management control systems (MCS. Researchers accentuate the role of managers and their education and training in using and developing more sophisticated MCS in companies. The objective of the current paper is to better understand how changes in the business environment, managerial training and education are connected to developments in MCS in Estonia. This article provides an overview of the statistics and studies completed in Estonia over the last 25 years. As this study shows, the last decade has brought a different level of internationalization and development in the business environment and business education. The problems associated with developments in MCS , using cloud technology, business education and managerial training are the same in Estonia as in developed countries. To develop the business and economic environment in the country, Estonian entrepreneurs need high-level data processing, analytical and financial education, and practical training courses.

Business Systems Modernization: DOD Needs to Fully Define Policies and Procedures for Institutionally Managing Investments

National Research Council Canada - National Science Library

Hite, Randolph C; Doherty, Neil; Fraser, Nalani; Glover, Nancy; Holland, Michael; Lakhmani, Neelaxi; Mai, Jacqueline; Paul, Sabine; Tandon, Niti; Stavros-Turner, Jennifer

2007-01-01

... (IT) business system investment management. To support GAO's legislative mandate to review DoD's efforts, GAO assessed whether the department's corporate investment management approach comports with relevant federal guidance...

Towards emergence phenomenon in business process management

Directory of Open Access Journals (Sweden)

Koryl Maciej

2017-06-01

Full Text Available A standard solution regarding business process management automation in enterprises is the use of workflow management systems working by the Rule-Based Reasoning approach. In such systems, the process model which is designed entirely before the implementation has to meet all needs deriving from business activity of the organization. In practice, it means that great limitations arise in process control abilities, especially in the dynamic business environment. Therefore, new kinds of workflow systems may help which typically work in more agile way e.g. following the Case-Based Reasoning approach. The paper shows another possible solution – the use of emergence theory which indicates among other conditions required to fulfill stimulation of the system (for example the business environment to run grass-roots processes that lead to arising of new more sophisticated organizing forms. The paper also points the using opportunity of such techniques as the processing of complex events to fulfill key conditions pointed by the emergence theory.

Business architecture management architecting the business for consistency and alignment

CERN Document Server

Simon, Daniel

2015-01-01

This book presents a comprehensive overview of enterprise architecture management with a specific focus on the business aspects. While recent approaches to enterprise architecture management have dealt mainly with aspects of information technology, this book covers all areas of business architecture from business motivation and models to business execution. The book provides examples of how architectural thinking can be applied in these areas, thus combining different perspectives into a consistent whole. In-depth experiences from end-user organizations help readers to understand the abstract concepts of business architecture management and to form blueprints for their own professional approach. Business architecture professionals, researchers, and others working in the field of strategic business management will benefit from this comprehensive volume and its hands-on examples of successful business architecture management practices.​.

Modeling of processes of an adaptive business management

Directory of Open Access Journals (Sweden)

Karev Dmitry Vladimirovich

2011-04-01

Full Text Available On the basis of the analysis of systems of adaptive management board business proposed the original version of the real system of adaptive management, the basis of which used dynamic recursive model cash flow forecast and real data. Proposed definitions and the simulation of scales and intervals of model time in the control system, as well as the thresholds observations and conditions of changing (correction of the administrative decisions. The process of adaptive management is illustrated on the basis proposed by the author of the script of development of business.

Business System Planning Project, Alternatives Analysis

International Nuclear Information System (INIS)

EVOSEVICH, S.

2000-01-01

The CHG Chief Information Officer (CIO) requested a study of alternatives to the current business system computing environment. This Business Systems Planning (BSP) Project Alternatives Analysis document presents an analysis of the current Project Controls, Work Management, and Business Management systems environment and alternative solutions that support the business functions. The project team has collected requirements and priorities from stakeholders in each business area and documented them in the BSP System Requirements Specification (SRS), RPP-6297. The alternatives analysis process identifies and measures possible solutions in each of the business process areas against the requirements as documented in the SRS. The team gathered input from both internal and external sources to identify and grade the possible solutions. This document captures the results of that activity and recommends a suite of software products. This study was to select the best product based on how well the product met the requirements, not to determine the platform or hardware environment that would be used. Additional analysis documentation can be found in BSP project files

THE ROLE OF BUSINESS INTELLIGENCE IN BUSINESS PERFORMANCE MANAGEMENT

Directory of Open Access Journals (Sweden)

Babeanu Delia

2009-05-01

Full Text Available Business performance management (BPM is a key business initiative that enables companies to align strategic and operational objectives with business activities in order to fully manage performance through better informed decision making and action. Effec

Business intelligence and performance management theory, systems and industrial applications

CERN Document Server

2013-01-01

This book covers all the basic concepts of business intelligence and performance management including strategic support, business applications, methodologies and technologies from the field, and thoroughly explores the benefits, issues and challenges of each.

Using Intelligent Agents to Manage Business Processes

OpenAIRE

Jennings, N. R.; Faratin, P.; Johnson, M. J.; O'Brien, P.; Wiegand, M. E.

1996-01-01

Management of the business process requires pertinent, consistent and up-to-date information gathering and information dissemination. These complex and time consuming tasks prompt organizations to develop an Information Technology system to assist with the management of various aspects of their business processes. Intelligent agents are the strongest solution candidates because of their many advantages, namely: autonomy, social ability, responsiveness and proactiveness. Given these characteri...

Management strategies for business

OpenAIRE

Alexander Sumets

2018-01-01

The paper aims to systematize business management strategies and identify their potential opportunities for the development of the competitive business advantages in transition economies. Characteristics of the features of modern business in developing countries (on the example of Ukraine) are given in the article in concise form. The relevance of the study of the relationship between strategy and business management is substantiated. Modern interpretations of the concepts of «strategy», «str...

The Modern Elements of the Management System of the Agrarian Business Enterprises

Directory of Open Access Journals (Sweden)

Fostolovych Valentyna A.

2017-05-01

Full Text Available The article provides an operation mechanism for the integrated management system that is recommended for the introduction at the enterprises of the agrarian business by means of principles, methods and tools of management system. An example of the modern element of the management system of the agricultural enterprises is the software product Soft.Farm. The article considers improving of the organizational structure of enterprises in the direction of formation of clusters of different forms and active implementing of an integrated management system with wide application of its principles (Deming principles, principle of continuous improvement of processes, zero defects principle, principle of collaboration, methods (teamwork method, quality function deployment (QFD, value analysis, failure modes and effects analysis (FMEA, SKO, SPC and structural elements (flowchart, Ishikawa diagram, Pareto chart, column chart, checklists, and control maps.

Business rules formalisation for information systems

Directory of Open Access Journals (Sweden)

Ivana Rábová

2010-01-01

Full Text Available The article deals with relation business rules and business applications and describes a number of structures for support of information systems implementation and customization. Particular formats of structure are different according to different type of business rules. We arise from model of enterprise architecture that is a significant document of all what happens in business and serves for blueprint and facilitates of managers decisions. Most complicated part of enterprise architecture is business rule. When we gain its accurate formulation and when we achieve to formalize and to store business rule in special repository we can manage it actualize it and use it for many reasons. The article emphasizes formats of business rule formalization and its reference to business applications implementation.

Business modelling of strategic management by the enterprise intellectual capital

OpenAIRE

Zhuravleva, I.

2009-01-01

The article is devoted to the resource and process approach to formation of the strategic management concept by the enterprise intellectual capital. The business model of strategic management by the intellectual capital in the environment of system business-modelling Business Studio 3 is developed.

Business process management and IT management: The missing integration

DEFF Research Database (Denmark)

Rahimi, Fatemeh; Møller, Charles; Hvam, Lars

2016-01-01

of IT on process innovations, the association between business process management and IT management is under-explored. Drawing on a literature analysis of the capabilities of business process and IT governance frameworks and findings from a case study, we propose the need for horizontal integration between the two......The importance of business processes and the centrality of IT to contemporary organizations' performance calls for a specific focus on business process management and IT management. Despite the wide scope of business process management covering both business and IT domains, and the profound impact...... management functions to enable strategic and operational business - IT alignment. We further argue that the role of IT in an organization influences the direction of integration between the two functions and thus the choice of integration mechanisms. Using case study findings, we propose...

Small Business Management. Going-Into-Business Modules for Adult and/or Post Secondary Instruction.

Science.gov (United States)

Rice, Fred; And Others

Fifteen modules on small business management are provided in this curriculum guide developed for postsecondary vocational instructors. Module titles are as follow: decision making steps; financing a small business; location of a small business; record systems; the balance sheet and profit and loss statement; purchasing; marketing; sales; cash…

Minding your Own Small Business - An Introductory Curriculum for Small Business Management. Volume I.

Science.gov (United States)

Holt, Nancy; And Others

Ten units on the basic knowledge and skills needed to manage a small business are provided in this curriculum guide designed for use with secondary and postsecondary students. Unit topics include forms of businesses, marketing, location, systems and records, promotion, pricing, human relations, financing a business, and effects of business…

Quality Management and Business Excellence

Directory of Open Access Journals (Sweden)

Vasile Dinu

2017-02-01

Full Text Available An excellent organization involves much more than the implementation and the certification of one or more models of management systems. It means developing techniques and tools of busin excellence which lead the organization to outstanding performance on quality, costs and deadlines in order to meet the expectations of all their stakeholders. Such an approach is needed especially in the context of an economy marked by globalization, extremely complex and dynamic that causes spectacular changes in the business environment by integrating quality management principles on purpose to develop sustainable excellence. Not coincidentally, the new edition of the European excellence model EFQM integrates for the first time the principle "managing with agility“ with the principles: “developing organizational capability”, “harnessing creativity & innovation”, “adding value to the customer”, “sustaining outstanding results” for the organization and “creating a sustainable future”. Also, the new model for quality management system defined by the edition from 2015 of ISO 9000 standards , promotes the process-based approach, incorporating the cycle "Plan - Do − Check − Act" (PDCA and the risk-based thinking, focusing on organizational change and innovation, in order to ensure a sustainable performance in business. Noteworthy is the endeavor for the development of a high-level structure for all international standards for management systems, aiming to harmonize these standards to facilitate the implementation of integrated management systems (quality − environment − security − social responsibility.

Brand Management in Business-to-Business Context : Relational Perspective

OpenAIRE

Siponen, Jere

2012-01-01

It is a common belief among managers that branding is only useful in Business-to-Consumer markets and not in Business-to-Business. These managers think that the Busi-ness-to-Business rational and unemotional buying decision-making process cannot be affected by brand because it is only concerned with features, price, quality and so on. This is incorrect information. The possibility to choose between competitors has grown during time and this has expanded the traditional view of branding. A tru...

Technologies for Collaborative Business Process Management

NARCIS (Netherlands)

Sadiq, Shazia; Reichert, M.U.; Schulz, Karsten

Business process management (BPM) has become an extensive area of research with several specialized aspects. BPM is viewed from highly diverse angles ranging from a management strategy to a software system. It is widely acknowledged that process enforcement technologies hold the potential to provide

General Business Model Patterns for Local Energy Management Concepts

International Nuclear Information System (INIS)

Facchinetti, Emanuele; Sulzer, Sabine

2016-01-01

The transition toward a more sustainable global energy system, significantly relying on renewable energies and decentralized energy systems, requires a deep reorganization of the energy sector. The way how energy services are generated, delivered, and traded is expected to be very different in the coming years. Business model innovation is recognized as a key driver for the successful implementation of the energy turnaround. This work contributes to this topic by introducing a heuristic methodology easing the identification of general business model patterns best suited for Local Energy Management concepts such as Energy Hubs. A conceptual framework characterizing the Local Energy Management business model solution space is developed. Three reference business model patterns providing orientation across the defined solution space are identified, analyzed, and compared. Through a market review, a number of successfully implemented innovative business models have been analyzed and allocated within the defined solution space. The outcomes of this work offer to potential stakeholders a starting point and guidelines for the business model innovation process, as well as insights for policy makers on challenges and opportunities related to Local Energy Management concepts.

General Business Model Patterns for Local Energy Management Concepts

Energy Technology Data Exchange (ETDEWEB)

Facchinetti, Emanuele, E-mail: emanuele.facchinetti@hslu.ch; Sulzer, Sabine [Lucerne Competence Center for Energy Research, Lucerne University of Applied Science and Arts, Horw (Switzerland)

2016-03-03

The transition toward a more sustainable global energy system, significantly relying on renewable energies and decentralized energy systems, requires a deep reorganization of the energy sector. The way how energy services are generated, delivered, and traded is expected to be very different in the coming years. Business model innovation is recognized as a key driver for the successful implementation of the energy turnaround. This work contributes to this topic by introducing a heuristic methodology easing the identification of general business model patterns best suited for Local Energy Management concepts such as Energy Hubs. A conceptual framework characterizing the Local Energy Management business model solution space is developed. Three reference business model patterns providing orientation across the defined solution space are identified, analyzed, and compared. Through a market review, a number of successfully implemented innovative business models have been analyzed and allocated within the defined solution space. The outcomes of this work offer to potential stakeholders a starting point and guidelines for the business model innovation process, as well as insights for policy makers on challenges and opportunities related to Local Energy Management concepts.

Developing cloud-based Business Process Management (BPM): a survey

Science.gov (United States)

Mercia; Gunawan, W.; Fajar, A. N.; Alianto, H.; Inayatulloh

2018-03-01

In today’s highly competitive business environment, modern enterprises are dealing difficulties to cut unnecessary costs, eliminate wastes and delivery huge benefits for the organization. Companies are increasingly turning to a more flexible IT environment to help them realize this goal. For this reason, the article applies cloud based Business Process Management (BPM) that enables to focus on modeling, monitoring and process management. Cloud based BPM consists of business processes, business information and IT resources, which help build real-time intelligence systems, based on business management and cloud technology. Cloud computing is a paradigm that involves procuring dynamically measurable resources over the internet as an IT resource service. Cloud based BPM service enables to address common problems faced by traditional BPM, especially in promoting flexibility, event-driven business process to exploit opportunities in the marketplace.

The transfer of a health insurance/managed care business.

Science.gov (United States)

Gavin, John N; Goodman, George; Goroff, David B

2007-01-01

The owners of a health insurance/managed care business may want to sell that business for a variety of reasons. Health care provider systems may want to exit that business due to operating losses, difficulty in complying with regulations, the inherent conflict in operating that business as part of a provider system, or the desire to focus on being a health care provider. Health insurers/HMOs may want to sell all or a portion of their business due to operating losses, difficulty in servicing a particular market, or a desire to focus on other markets. No matter what reason prompts a seller to undertake a sale, a sale of health insurance/managed care business can be a complicated transaction involving a multitude of issues. This article will focus first on the ways in which such a sale may be structured. The article will then discuss some transactional issues that may arise in the negotiations for the sale of a health insurance/managed care business. The article will then focus on some particular legal issues that arise in each sale-e.g., antitrust, HIPAA, regulatory approvals, and charitable issues. Finally, this article will provide an overview of tax structuring considerations.

Key Account Management and Quality in Business-to-Business Relationships

OpenAIRE

Ojasalo, Jukka

2000-01-01

What are the main elements of successful Key Account Management (KAM)? What is the nature of quality for the company and for the individual in business-to-business relationships? What kind of managerial practices are required at the company and individual level in Key Account Management? This paper focuses on these central aspects of KAM. It describes the main elements of KAM, which is a systematic marketing management approach in the business-to-business context with the objective to build p...

Sustainable energy development as an integral part of hydroelectric business management

International Nuclear Information System (INIS)

Lee, W.; Yu, M.; Young, C.

1996-01-01

Elements of Ontario Hydro's strategy for sustainable energy development were discussed, highlighting key developments in the business management practices in Ontario Hydro's Hydroelectric Business Unit. Sustainable development considerations are now integral part of any business case analysis; management of the environment also has been integrated into the Utilities' business management process. Several environmental management practices intended to enhance sustainability have been introduced, including a full-fledged environmental management system based on ISO 14001 standards. Energy efficiency opportunities are aggressively pursued, including turbine upgrades, and energy efficient lighting. Experience to date indicates that business performance and progress towards sustainable energy development need not be mutually exclusive

FAMILY BUSINESS AND PROFESSIONAL MANAGEMENT: CASE STUDIES IN BUSINESS OF THE STATE OF SÃO PAULO

OpenAIRE

Victor Antonio Barros Belmonte; Wesley Ricardo Souza Freitas

2013-01-01

The present study was to examine, from two case studies, management processes (strategic planning, management control systems and human resources) and cultural (succession and organizational culture) two family businesses in the state of São Paulo. Concepts were discussed, and specific features, as well as factors related to organizational management of family businesses (planning, control, people management, culture and succession) to support the studies described. Through interviews and obs...

Integrating Security Risk Management into Business Process Management for the Cloud

OpenAIRE

Goettelmann , Elio; Mayer , Nicolas; Godart , Claude

2014-01-01

International audience; Security issues are still preventing wider adoption of cloud computing, especially for businesses which are handling sensitive information. Indeed, by outsourcing its information system (IS), a company can lose control over its infrastructure, its software or even its data. Therefore, new methods and tools need to be defined to respond to this challenge. In this paper we propose to integrate Security Risk Management approaches into Business Process Management to effect...

Muhasebe Bilgi Sisteminin İşletme Yönetiminin Etkinliği Üzerindeki Etkisi(The Effect of the Accounting Information System on the Business Management Efficiency

Directory of Open Access Journals (Sweden)

Ali İhsan AKGÜN

2013-11-01

Full Text Available The operations in the businesses in the process from collecting, recording, classing, briefing of the data transferred from all business functions to interpretation and analysis of financial events are performed via information technologies. The managers using accounting reports in the accounting information system by information technologies use the information of transactional accounting system and collect specific information about activities by making use of internal financial reporting system. Cost-benefit analysis of the business is made by the accounting information system (MBS and it helps management to separate controllable events from uncontrollable events. Accounting information system constitutes infrastructure of the management information system since accounting information system is integrated information system and financial events occur in every department of the business. Accounting information system and management information system were discussed in conceptual basis in the study. In the study, a simple linear regression analysis was conducted on the data obtained from a questionnaire form conducted on the managers of Tuz Lake (Salt Lake businesses for determining the efficiency of the Accounting Information System on the business management. It was detected from the obtained findings that the novelties brought by the MBS had a positive effect on the efficiency of the business management.

Knowledge-Centric Management of Business Rules in a Pharmacy

Science.gov (United States)

Puustjärvi, Juha; Puustjärvi, Leena

A business rule defines or constraints some aspect of the business. In healthcare sector many of the business rules are dictated by law or medical regulations, which are constantly changing. This is a challenge for the healthcare organizations. Although there is available several commercial business rule management systems the problem from pharmacies point of view is that these systems are overly geared towards the automation and manipulation of business rules, while the main need in pharmacies lies in easy retrieving of business rules within daily routines. Another problem is that business rule management systems are isolated in the sense that they have their own data stores that cannot be accessed by other information systems used in pharmacies. As a result, a pharmacist is burdened by accessing many systems inside a user task. In order to avoid this problem we have modeled business rules as well as their relationships to other relevant information by OWL (Web Ontology Language) such that the ontology is shared among the pharmacy's applications. In this way we can avoid the problems of isolated applications and replicated data. The ontology also encourages pharmacies business agility, i.e., the ability to react more rapidly to the changes required by the new business rules. The deployment of the ontology requires that stored business rules are annotated by appropriate metadata descriptions, which are presented by RDF/XML serialization format. However, neither the designer nor the pharmacists are burdened by RDF/XML format as there are sophisticated graphical editors that can be used.

Informational provision as the factor of effective cooperation between the subject and object in the system of business management

OpenAIRE

Netreba, I.

2009-01-01

The article reveals: ITsignificance for providing of effective communications in business management system; approach analysis for specification of such categories as "economic information", "information support", "information management system"; classification of economic information; reasons for introduction of integrated automation systems into management.

Impact analysis of the implemented quality management system on business performances in pharmaceutical-chemical industry in Serbia

Directory of Open Access Journals (Sweden)

Marinković Valentina D.

2013-01-01

Full Text Available International quality management standard (QMS ISO 9001 became widely accepted as a framework for product and/or services quality improvement. There are recent research conducted in order to define relationships and effects between the applied QMS and financial and/or non-financial business parameters. The effects of the applied pharmaceutical quality system (PQS on the business performances in Serbian pharmaceutical-chemical industry are analyzed in this paper using multivariate linear regression analysis. The empirical data were collected using a survey that was performed among experts from Serbian pharmaceutical-chemical industrial sector during 2010. An extensive questionnaire was used in the survey, grouping the questions in eight groups: Implementation of pharmaceutical quality system (AQ, Quality/strategy planning (QP, Human resource management (HR, Supply management (SM, Customer focus (CF, Process management (PM, Continuous improvement (CI, and Business results (BR. The primary goal of the research was to analyze the effects of the elements of first seven groups (AQ, QP, HR, SM, CF, PM, and CI that present various aspects of the implementation of PQS, on the elements of business results (BR. Based on empirical data, regression relations were formed to present the effects of all considered elements of PQS implementation on the business performance parameters (BR. The positive effects of PQS implementation on the business performances such as the assessment of performance indicators, continual products and/or services quality improvement, and efficient problem solving, are confirmed in the presented research for the Serbian pharmaceutical-chemical industrial sector. The results of the presented research will create a room for the improvement of the existing models in application, and for attracting interested parties that aim to commence this business standardization process. Hence, implementation of PQS is not only the regulatory

Business resilience: Reframing healthcare risk management.

Science.gov (United States)

Simeone, Cynthia L

2015-09-01

The responsibility of risk management in healthcare is fractured, with multiple stakeholders. Most hospitals and healthcare systems do not have a fully integrated risk management system that spans the entire organizational and operational structure for the delivery of key services. This article provides insight toward utilizing a comprehensive Business Resilience program and associated methodology to understand and manage organizational risk leading to organizational effectiveness and operational efficiencies, with the fringe benefit of realizing sustainable operational capability during adverse conditions. © 2015 American Society for Healthcare Risk Management of the American Hospital Association.

A manager's guide to ISO22301 a practical guide to developing and implementing a business continuity management system

CERN Document Server

Drewitt, Tony

2013-01-01

A concise and practical guide to the ISO22301 benchmark for business continuity management. Essential reading for all managers, executives and directors with any interest or involvement in operational risk or business continuity management.

Program Management Approach to the Territorial Development of Small Business

Directory of Open Access Journals (Sweden)

Natalia Aleksandrovna Knysh

2016-06-01

Full Text Available This article presents the results of the research of the application on a state level of the program management approach to the territorial development of small business. Studying the main mechanism of the state policy implementation in the sphere of small business on a regional level, the authors have revealed the necessity to take into account the territorial specificity while the government programs of small business development are being formed. The analysis of the national practice of utilizing the program management mechanism in the regional system of the government support of small entrepreneurship was conducted on the example of Omsk region. The results of the analysis have shown the inefficiency of the current support system for small business and have determined the need to create an integrated model of territorial programming, which would not only contribute to the qualitative development of small business, but also provide the functioning efficiency of program management mechanism. As a result, the authors have created the two-level model of the programming of the territorial development of small business, which allows to satisfy purposefully the needs of entrepreneurship taking into account the specificity of the internal and external environment of the region. The first level of the model is methodological one and it is based on the marketing approach (the concepts of place marketing and relationship marketing to the operation of the program management mechanism. The second level of the model is methodical one. It offers the combination of the flexible methods of management of programming procedure (benchmarking, foresight, crowdsourcing and outsourcing. The given model raises the efficiency of the management decisions of the state structures in the sphere of small business. Therefore, it is interesting for the government authorities, which are responsible for the regional and municipal support programs of small business, as well

Teaching Business Process Management with Simulation in Graduate Business Programs: An Integrative Approach

Science.gov (United States)

Saraswat, Satya Prakash; Anderson, Dennis M.; Chircu, Alina M.

2014-01-01

This paper describes the development and evaluation of a graduate level Business Process Management (BPM) course with process modeling and simulation as its integral component, being offered at an accredited business university in the Northeastern U.S. Our approach is similar to that found in other Information Systems (IS) education papers, and…

Potential of Laboratory Execution Systems (LESs) to Simplify the Application of Business Process Management Systems (BPMSs) in Laboratory Automation.

Science.gov (United States)

Neubert, Sebastian; Göde, Bernd; Gu, Xiangyu; Stoll, Norbert; Thurow, Kerstin

2017-04-01

Modern business process management (BPM) is increasingly interesting for laboratory automation. End-to-end workflow automation and improved top-level systems integration for information technology (IT) and automation systems are especially prominent objectives. With the ISO Standard Business Process Model and Notation (BPMN) 2.X, a system-independent and interdisciplinary accepted graphical process control notation is provided, allowing process analysis, while also being executable. The transfer of BPM solutions to structured laboratory automation places novel demands, for example, concerning the real-time-critical process and systems integration. The article discusses the potential of laboratory execution systems (LESs) for an easier implementation of the business process management system (BPMS) in hierarchical laboratory automation. In particular, complex application scenarios, including long process chains based on, for example, several distributed automation islands and mobile laboratory robots for a material transport, are difficult to handle in BPMSs. The presented approach deals with the displacement of workflow control tasks into life science specialized LESs, the reduction of numerous different interfaces between BPMSs and subsystems, and the simplification of complex process modelings. Thus, the integration effort for complex laboratory workflows can be significantly reduced for strictly structured automation solutions. An example application, consisting of a mixture of manual and automated subprocesses, is demonstrated by the presented BPMS-LES approach.

Networked business process management

NARCIS (Netherlands)

Grefen, P.W.P.J.

2013-01-01

In the current economy, a shift can be seen from stand-alone business organizations to networks of tightly collaborating business organizations. To allow this tight collaboration, business process management in these collaborative networks is becoming increasingly important. This paper discusses

Basic Business and Economics: Rationale for a Course in Small Business Management.

Science.gov (United States)

Swanson, Robert A.

1979-01-01

Stating that small business represents most of the nation's business but that business courses focus on corporate giants, the author presents arguments for a course in small business management. This course could prepare students for small business opportunities and provide an understanding of the nature of small business management and ownership.…

Enabling Business Processes through Information Management and IT Systems: The FastFit and Winter Gear Distributors Case Studies

Science.gov (United States)

Kesner, Richard M.; Russell, Bruce

2009-01-01

The "FastFit Case Study" and its companion, the "Winter Gear Distributors Case Study" provide undergraduate business students with a suitable and even familiar business context within which to initially consider the role of information management (IM) and to a lesser extent the role of information technology (IT) systems in enabling a business.…

A Small Business Management Entrepreneurship Curriculum: A Dual Progression Experience.

Science.gov (United States)

Kuratko, Donald; LaFollette, William R.

1986-01-01

Describes Ball State University's "dual progression" curriculum for the small business management program. The program seeks to combine the best elements of entrepreneurial theory with the difficult facets of practical experience. The five major component courses (small business ventures, entrepreneurship, management information systems,…

Some Teaching Reform Ideas on Management Information System of Master of Business Administration

Science.gov (United States)

Fan, Chongjun

2009-01-01

Management information system (MIS) is one of the core courses of master of business administration (MBA). Based on the educational characteristics of MBA, this paper studies the teaching issues and strategies of MIS course of MBA. The discussion includes three parts: modification of educational content; improvement of educational ability; case…

Introduction to School Business Management.

Science.gov (United States)

Miles, F. Mike

This chapter of "Principles of School Business Management" reviews the historical development of the school business management process and the role, responsibilities, and training of the administrators assigned to carry out the process. The origins of school management in colonial America and the subsequent growth and increasing…

What is Business Process Management?

DEFF Research Database (Denmark)

Møller, Charles; Tan, Rune Domino; Maack, Carsten Jessen

2007-01-01

Business Process Management (BPM) is an emerging new field in business. However there is no academically agreed upon conceptual framework. The aim of this paper is to establish a conceptual framework grounded in the recent literature. The purpose of this work is to ensure a better foundation...... for future research and to discussion of the implications of BPM on Enterprise Information Systems (EIS). The starting point of this study is a focused literature review of the BPM concept. This literature review leads to the formulation of a conceptual framework for BPM which is evaluated using...

DOD Business Systems Modernization: Progress in Establishing Corporate Management Controls Needs to Be Replicated Within Military Departments

National Research Council Canada - National Science Library

Hite, Randolph C; Epps, Elena; Holland, Michael; Johnson, Tonia; Lakhmani, Neelaxi; LaPaze, Rebecca; Le, Anhe; Paintsil, Freda

2008-01-01

..., and investment management, and continue to address the act s requirements relative to business system budgetary disclosure and certification and approval of systems costing in excess of $1 million...

Managerial Accounting as a Conceptual Basis of Integrated Management System in Small Businesses (Kazakhstan's Agro-Industrial Sector

Directory of Open Access Journals (Sweden)

Sandugash M. Tokenova

2015-02-01

Full Text Available The article consideres the modern scientific approaches to the integration of management systems, interpretation of the concepts of managerial accounting and understanding of management and accounting in small businesses. The article presents the main results of the analysis of Kazakhstan's agro-industrial sector problems, ways of their solution, based on international experience and the characteristics of Kazakhstan's small business entity. There is presented the authors' vision of ways to enhance the competitiveness of small farms.

Consolidation and Centralization of Waste Operations Business Systems - 12319

Energy Technology Data Exchange (ETDEWEB)

Newton, D. Dean [Oak Ridge Operations, Oak Ridge, TN 37830 (United States)

2012-07-01

This abstract provides a comprehensive plan supporting the continued development and integration of all waste operations and waste management business systems. These include existing systems such as ATMS (Automated Transportation Management System), RadCalc, RFITS (Radio Frequency Identification Transportation System) Programs as well as incorporating key components of existing government developed waste management systems and COTS (Computer Off The Shelf) applications in order to deliver a truly integrated waste tracking and management business system. Some of these existing systems to be integrated include IWTS at Idaho National Lab, WIMS at Sandia National Lab and others. The aggregation of data and consolidation into a single comprehensive business system delivers best practices in lifecycle waste management processes to be delivered across the Department of Energy facilities. This concept exists to reduce operational costs to the federal government by combining key business systems into a centralized enterprise application following the methodology that as contractors change, the tools they use to manage DOE's assets do not. IWITS is one efficient representation of a sound architecture currently supporting multiple DOE sites from a waste management solution. The integration of ATMS, RadCalc and RFITS and the concept like IWITS into a single solution for DOE contractors will result in significant savings and increased efficiencies for DOE. Building continuity and solving collective problems can only be achieved through mass collaboration, resulting in an online community that DOE contractors and subcontractors access common applications, allowing for the collection of business intelligence at an unprecedented level. This is a fundamental shift from a solely 'for profit' business model to a 'for purpose' business model. To the conventional-minded, putting values before profit is an unfamiliar and unnatural way for a contractor to operate

Towards a Business Process Modeling Technique for Agile Development of Case Management Systems

Directory of Open Access Journals (Sweden)

Ilia Bider

2017-12-01

Full Text Available A modern organization needs to adapt its behavior to changes in the business environment by changing its Business Processes (BP and corresponding Business Process Support (BPS systems. One way of achieving such adaptability is via separation of the system code from the process description/model by applying the concept of executable process models. Furthermore, to ease introduction of changes, such process model should separate different perspectives, for example, control-flow, human resources, and data perspectives, from each other. In addition, for developing a completely new process, it should be possible to start with a reduced process model to get a BPS system quickly running, and then continue to develop it in an agile manner. This article consists of two parts, the first sets requirements on modeling techniques that could be used in the tools that supports agile development of BPs and BPS systems. The second part suggests a business process modeling technique that allows to start modeling with the data/information perspective which would be appropriate for processes supported by Case or Adaptive Case Management (CM/ACM systems. In a model produced by this technique, called data-centric business process model, a process instance/case is defined as sequence of states in a specially designed instance database, while the process model is defined as a set of rules that set restrictions on allowed states and transitions between them. The article details the background for the project of developing the data-centric process modeling technique, presents the outline of the structure of the model, and gives formal definitions for a substantial part of the model.

Nuclear maintenance and management system

International Nuclear Information System (INIS)

Yamaji, Yoshihiro; Abe, Norihiko

2000-01-01

The Mitsubishi Electric Co., Ltd. has developed to introduce various computer systems for desk-top business assistance in a power plant such as system isolation assisting system, operation parameter management system, and so on under aiming at business effectiveness since these ten and some years. Recently, by further elapsed years of the plants when required for further cost reduction and together with change of business environment represented by preparation of individual personal computer, further effectiveness, preparation of the business environment, and upgrading of maintenance in power plant business have been required. Among such background, she has carried out various proposals and developments on construction of a maintenance and management system integrated the business assistant know-hows and the plant know-hows both accumulated previously. They are composed of three main points on rationalization of business management and document management in the further effectiveness, preparation of business environment, TBM maintenance, introduction of CBM maintenance and introduction of maintenance assistance in upgrading of maintenance. Here was introduced on system concepts aiming at the further effectiveness of the nuclear power plant business, preparation of business environment, upgrading of maintenance and maintenance, and so on, at a background of environment around maintenance business in the nuclear power plants (cost-down, highly elapsed year of the plant, change of business environment). (G.K)

A pharmacy business management simulation exercise as a practical application of business management material and principles.

Science.gov (United States)

Rollins, Brent L; Gunturi, Rahul; Sullivan, Donald

2014-04-17

To implement a pharmacy business management simulation exercise as a practical application of business management material and principles and assess students' perceived value. As part of a pharmacy management and administration course, students made various calculations and management decisions in the global categories of hours of operation, inventory, pricing, and personnel. The students entered the data into simulation software and a realistic community pharmacy marketplace was modeled. Course topics included accounting, economics, finance, human resources, management, marketing, and leadership. An 18-item posttest survey was administered. Students' slightly to moderately agreed the pharmacy simulation program enhanced their knowledge and understanding, particularly of inventory management, cash flow statements, balance sheets, and income statements. Overall attitudes toward the pharmacy simulation program were also slightly positive and students also slightly agreed the pharmacy simulation program enhanced their learning of pharmacy business management. Inventory management was the only area in which students felt they had at least "some" exposure to the assessed business management topics during IPPEs/internship, while all other areas of experience ranged from "not at all" to "a little." The pharmacy simulation program is an effective active-learning exercise and enhanced students' knowledge and understanding of the business management topics covered.

General Fund Enterprise Business System Did Not Provide Required Financial Information

Science.gov (United States)

2012-03-26

Management of the General Fund Enterprise Business System,” January 14, 2008 Army AAA Report No. A-2010-0187- FFM , “General Fund Enterprise Business System...A-2009-0232- FFM , “General Fund Enterprise Business System – Federal Financial Management Improvement Act Compliance, Examination of Releases...1.4.1, 1.4.2, 1.4.3, and 1.4.4 Requirements,” September 30, 2009 AAA Report No. A-2009-0231- FFM , “General Fund Enterprise Business System – Federal

Management of business process design in global implementation of enterprise resource planning systems

DEFF Research Database (Denmark)

Rahimi, Fatemeh

on process standardization with corporate international management strategy and structural characteristics. Furthermore, business process design can be supported by establishing permanent central governance for BPM and horizontally integrating the BPM function with the IT function at the strategic......Investments in global enterprise resource planning (ERP) systems are typically carried out as a part of the globalization process in multinational corporations (MNCs). Global ERP systems support integration and control in MNCs in an important way by establishing a common language across an MNC...... and findings from case studies in nine organizations, the study addresses the three prescriptive research questions through five descriptive studies. First, by deploying alternative theories, this study explores the strategic, institutional, organizational, and relational factors that influence business...

Construction and use of environmental management accounting systems with the REA business ontology

NARCIS (Netherlands)

Weigand, H.; Elsas, P.

2012-01-01

Environmental Management Accounting is rapidly evolving from an ethical side-issue into a core business concern. However, traditional management accounting methods and currently available tools provide only limited support. Resource-Event-Agent (REA) is a well-known business ontology that offers a

Fundamentals of business process management

NARCIS (Netherlands)

Dumas, Marlon; La Rosa, Marcello; Mendling, Jan; Reijers, Hajo A.

2018-01-01

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial

Business, Economics, Financial Sciences, and Management

CERN Document Server

2011 International Conference on Business, Economics, and Financial Sciences, Management (BEFM 2011)

2012-01-01

A series of papers on business, economics, and financial sciences, management selected from International Conference on Business, Economics, and Financial Sciences, Management are included in this volume.   Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources and natural resources.   The proceedings of BEFM2011 focuses on the various aspects of advances in Business, Economics, and Financial Sciences, Management and provides a chance for academic and industry professionals to discuss recent progress in the area of Business, Economics, and Financial Scienc...

Advanced business process management in networked E-business scenarios

NARCIS (Netherlands)

Grefen, P.W.P.J.; Türetken, O.

2017-01-01

In the modern economy, we see a shift towards networked business scenarios. In many contemporary situations, the operation of multiple organizations is tightly coupled in collaborative business networks. To allow this tightly coupled collaboration, business process management (BPM) in these

Risk Management for e-Business

Directory of Open Access Journals (Sweden)

2007-01-01

Full Text Available In the new Internet economy, risk management plays a critical role to protect the organization and its ability to perform their business mission, not just its IT assets. Risk management is the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. The risk management is an important component of a IT security program. Information and communications technology management and IT security are responsible for ensuring that technology risks are managed appropriately. These risks originate from the deployment and use of IT assets in various ways, such as configuring systems incorrectly or gaining access to restricted software.

Leadership characteristics and business management in modern academic surgery.

Science.gov (United States)

Büchler, Peter; Martin, David; Knaebel, Hanns-Peter; Büchler, Markus W

2006-04-01

Management skills are necessary to successfully lead a surgical department in future. This article focuses on practical aspects of surgical management, leadership and training. It demonstrates how the implementation of business management concepts changes workflow management and surgical training. A systematic Medline search was performed and business management publications were analysed. Neither management nor leadership skills are inborn but acquired. Management is about planning, controlling and putting appropriate structures in place. Leadership is anticipating and coping with change and people, and adopting a visionary stance. More change requires more leadership. Changes in surgery occur with unprecedented speed because of a growing demand for surgical procedures with limited financial resources. Modern leadership and management theories have to be tailored to surgery. It is clear that not all of them are applicable but some of them are essential for surgeons. In business management, common traits of successful leaders include team orientation and communication skills. As the most important character, however, appears to be the emotional intelligence. Novel training concepts for surgeons include on-the-job training and introduction of improved workflow management systems, e.g. the central case management. The need for surgeons with advanced skills in business, finance and organisational management is evident and will require systematic and tailored training.

The Management of Law Firms Using Business Process Management, Document Management and Web Services Integration

OpenAIRE

Roxana Maria Petculet

2012-01-01

The aim of this paper is to present the technical solution implemented in the present context for the management of law firms. The informational system consists of the automation of business processes using a BPM engine and electronic archiving using a DMS. The communication between the two modules is made by invoking web services. The whole system integrates modules like: project management, contract management, invoice management, collection, CRM, reporting.

Curriculum for undergraduate business management students:The ...

African Journals Online (AJOL)

curricula for undergraduate business management degrees. The business management areas investigated were: general management, marketing management, financial management, risk management, human resource management and entrepreneurship. The nominal group technique was used, with between six

Business continuity management in international organisations.

Science.gov (United States)

Adamou, Christel

2014-01-01

In the area of business continuity management, a preliminary review of the literature reveals extensive knowledge, expertise and experience concerning organisations in the private and public sectors. It is interesting to note, however, that there is little literature about business continuity management in international organisations, although these entities are complex and particularly prone to threats. This apparent absence of literature suggests that business continuity management has not yet hit the agenda of international organisations. In recent years, member states have encouraged senior management to design and implement business continuity strategies to minimise the mishandling of an internal crisis and build organisational resilience, but very few of them have actually been able to design and implement comprehensive business continuity programmes. Based on actual experience working in international organisations, this paper outlines some of the challenges faced by international organisations in developing and implementing business continuity activities and attempts to make suggestions for further improvement.

System of Indicators in the Innovation Management: Business Intelligence Applied to Tourism

Science.gov (United States)

Lozada, Dayana; Araque, Francisco; Castillo, Jose Manuel; Salguero, Alberto; Delgado, Cecilia; Noda, Marcia; Hernández, Gilberto

The work presents an approach to study mechanisms that allows managers the Innovation Management (IM) measurements. It is assumed, as main motivation, the analysis of patterns for the design of an integral system of indicators. A methodology that integrates the thought process, focusing on the Business Intelligence and the Balance Scorecard will be presented. A group of indexes based on the multidimensionality of IM in organizations of the sector of tourism is proposed. To approach this quality it is necessary to contextualize, in the conditions of sectoral operation, the theories, models and systems used in our approach. It has been used intervention methods like experts' criteria, consensus search techniques by means of surveys, consultation of documents, and statistical methods such as analysis of the main components.

Business rules management principles in the Dutch governmental context

NARCIS (Netherlands)

dr. Martijn Zoet; Koen Smit

2016-01-01

From the article: Abstract Since more and more business rules management solutions are utilized, organizations search for guidance to design such solutions. Principles are often applied to guide the design of information systems in general. Scientific research on principles for business rules

Practicing Business Model Management in New Ventures

Directory of Open Access Journals (Sweden)

Malin Malmström

2017-01-01

Full Text Available Purpose: The purpose of this paper is to enhance the knowledge of business modeling in the early phases by exploring its core components and the management of those components. This will be achieved by answering the following exploratory questions: What aspects of business model components do entrepreneurs process in the early stages? How do entrepreneurs process those aspects? Design/Methodology/Approach: In this qualitative study, data was collected during semi-structured inter- views with six entrepreneurs. Findings: The findings support the argument that when studying the early stages of business model manage- ment, to gain a richer understanding of the entrepreneurial process, acknowledging the resource activities is important. Our findings highlight that cash and competence appear to be essential focus in managing busi- ness model components in early stage. We also found that entrepreneurs may create resource slack that al- lows businesses to carve out a competitive position in the marketplace by focusing on business model design and management. Originality/Value: Although business model research is developing rapidly, one prominent gap in the field is how entrepreneurs manage their business models in the early start-up stages. In particular, there is a lack of knowledge about what entrepreneurs focus on in their business model management in early start-up stages and how they manage these aspects, an area to which this research contributes.

FAMILY BUSINESS AND PROFESSIONAL MANAGEMENT: CASE STUDIES IN BUSINESS OF THE STATE OF SÃO PAULO

Directory of Open Access Journals (Sweden)

Victor Antonio Barros Belmonte

2013-01-01

Full Text Available The present study was to examine, from two case studies, management processes (strategic planning, management control systems and human resources and cultural (succession and organizational culture two family businesses in the state of São Paulo. Concepts were discussed, and specific features, as well as factors related to organizational management of family businesses (planning, control, people management, culture and succession to support the studies described. Through interviews and observation of routine business, it was concluded that there is evidence that the management in Company "B" moving towards professionalization, due to be developing a formal strategic planning. This company already has clear goals for employees and creating an area of ​​people management. In contrast, Company "A", still needs to improve its organizational structure, as there is lack of planning, strategies and formal actions, so that decisions are focused on owners and taken in light of action-reaction.

THE MODELS OF STRATEGIC MANAGEMENT OF INFOCOMM BUSINESS

Directory of Open Access Journals (Sweden)

M. A. Lyashenko

2015-01-01

Full Text Available Consideration subject in this article are models of strategic management of large transnational information and communication business. The purpose of the presented work consists in formation of ideas of model of strategic management on the example of infocommunication business. For achievement of a goal the author of article carries out the analysis and synthesis of the existing practice of strategic management in infocommunication business. For achievement of a goal, as methodological base, the systems and logical analysis was selected. In water part of article the interrelation of a computerization of basic functions of a business management, by public and public institutions, growth of the enterprises of the information and communication sphere and formation of a pool of specially prepared labor with development of practice of a strategation is presented. In the main part of article practice of the organization of strategic management of infocommunication business in three leading fi rms of this branch of Microsoft, Dell, Intel is considered. Consideration is directly coordinated to evolution of the infocommunication branch defi ning regularities of strategic management. The model strategic management in the Microsoft company conceptually corresponds to strategy of growth and includes three elements: representation, participation and innovations. At the heart of model of strategic management of Intel there are two elements: fi rst, deduction of leader positions in the of a segment by means of development, productions and sales of the most eff ective and available goods at the price, secondly, is maximizing use value of the fi nal product of the company. Generally the model of strategic management of Dell includes three basic elements: development and use of the latest technologies, high quality of goods, eff ective interrelation in a value creation chain. As result of the experiment of strategic management of large information

Empirical research in business process management: introduction to the special issue

NARCIS (Netherlands)

Recker, Jan; Mutschler, B.B.; Wieringa, Roelf J.

In this editorial letter, we provide the readers of Information Systems and e-Business Management with an introduction to Business Process Management and the challenges of empirical research in this field. We then briefly describe selected examples of current research efforts in this field and how

Opportunities Arising from Change Management in Business Organizations

Directory of Open Access Journals (Sweden)

Anita Kuleš

2011-07-01

Full Text Available Change management is a systematic process of applying different knowledge, procedures and means required for the change to reflect on people that will be influenced by it. The goal is to achieve the desired business solution in an organized and methodical way. We can witness that changes occur on a daily basis in life of every individual, but also of a business organization. Therefore, managers play an important role during the period in which changes are introduced, because their task is to interpret the process for their employees and to explain what these changes mean specifically for them. Changes in business organizations are inevitable if a business system is to survive in its environment and on the market in general. Employee awareness and responsibility in all these processes is important, and so is the positive influence of managers on motivation of employees. This is best achieved by introducing team work and training for the entire business organization. In this way everyone will have the opportunity to see what is best for them and they will accept the newly made changes more easily. Most of these issues were included in the survey that was conducted.

Combining fuzzy mathematics with fuzzy logic to solve business management problems

Science.gov (United States)

Vrba, Joseph A.

1993-12-01

Fuzzy logic technology has been applied to control problems with great success. Because of this, many observers fell that fuzzy logic is applicable only in the control arena. However, business management problems almost never deal with crisp values. Fuzzy systems technology--a combination of fuzzy logic, fuzzy mathematics and a graphical user interface--is a natural fit for developing software to assist in typical business activities such as planning, modeling and estimating. This presentation discusses how fuzzy logic systems can be extended through the application of fuzzy mathematics and the use of a graphical user interface to make the information contained in fuzzy numbers accessible to business managers. As demonstrated through examples from actual deployed systems, this fuzzy systems technology has been employed successfully to provide solutions to the complex real-world problems found in the business environment.

The Relationship of Business Intelligence Systems to Organizational Performance Benefits: A Structural Equation Modeling of Management Decision Making

Science.gov (United States)

Sparks, Betsy H.

2014-01-01

Business Intelligence is a major expenditure in many organizations and necessary for competitive advantage. These expenditures do not result in maximum benefits for the organization if the information obtained from the Business Intelligence System (BIS) is not used in the management decision-making process. This quantitative research study used an…

Incorporating business process management into RFID-enabled application systems

NARCIS (Netherlands)

Zhao, X.; Liu, C.; Lin, T.

2010-01-01

Purpose – The emergence of radio frequency identification (RFID) technology promises enormous opportunities to shift business process automation up to the wire level. The purpose of this paper is to explore the methodology of incorporating business logics into RFID edge systems, and thereby

Analysis of Informationization Construction of Business Financial Management under the Network Economy

Science.gov (United States)

Dong, Yahui; Zhang, Pengwei; Li, Wei

To strengthen the informationization construction of the financial management has great significance to the achievement of business management informationization, and under the network economic environment, it is an important task of the financial management that how to conduct informationization construction of traditional financial management to provide true, reliable and complete financial information system for the business managers. This paper thoroughly researches the problem of financial information orientation management (FIOM) by taking the method of combining theory with practice. This paper puts forward the thinking method of financial information management, makes the new contents of E-finance. At last, this paper rebuilds the system of finance internal control from four aspects such as control of organization and management, system development control and safety control of network system.

A transformation-based approach to business process management in the cloud

NARCIS (Netherlands)

Duipmans, Evert Ferdinand; Ferreira Pires, Luis; Bonino da Silva Santos, L.O.

2014-01-01

Business Process Management (BPM) has gained a lot of popularity in the last two decades, since it allows organizations to manage and optimize their business processes. However, purchasing a BPM system can be an expensive investment for a company, since not only the software itself needs to be

THE MANAGEMENT OF BUSINESS ACTIVITY OF ENTERPRISES: SCIENTIFIC AND ECONOMIC ANALYTICS

Directory of Open Access Journals (Sweden)

Maksym Hodiashchev

2017-09-01

scientific scholars are characterized by the insufficient development of views on the management of business activity of enterprises since it distinguishes only two of its main aspects: as socio-economic management and management of the efficiency of economic activity which differ in methods and ways of management. Therefore, an enterprise cannot carry out an effective assessment of the factors that effect on the level of business activity and make quality management decisions. Value/ originality. Research of theoretical aspects management of business activity of enterprises allowed formulating the actual definition of this category. The author’s interpretation of this definition is characterized by systemic and comprehensiveness and logically outlines the main management actions, their focus, and the period of applying, that is the novelty and relevance of the research.

The Management-Business Process: Cultural Considerations.

Science.gov (United States)

Ruiz, Reynaldo

The effect of culture on the business management process in a Hispanic setting is explored for the benefit of persons in business in Latin America or with Hispanic groups in the United States. Understanding of cultural differences is important for business managers who work with Spanish speaking employees or clients because of the wide-ranging and…

Importance of Strategic Management in Business

Directory of Open Access Journals (Sweden)

Yakup DURMAZ

2016-03-01

Full Text Available Today, we see a busy and fast period of change in all area of our life. This process consistently changes especially the management domain and forces business managers to be ready to change at any moment. Change has become so fast all around the world and it has turned into a multidimensional concept. The period of change in which we live in an interactive and fast way in political, social, cultural and economic areas brings up different processes such as quick start, quick decision making, bringing more dynamics and flexibility structure to management. In this context, the main idea of our study is based on that businesses should manage the process of change by using strategies. Businesses which understand clearly what strategy is and design their future plans based on those strategies are going to be more successful than their competitors in the environments seen fierce competition and fast change. In our study formed around this basic thesis, first we will make a conceptual analysis related to strategies, then refer to the importance of strategic management and we will examine strategic management contributions to businesses and finally, we will mention the importance of connection between strategy and culture of an organization to be enable more success in the strategic management process.

Viability of Event Management Business in Batangas City, Philippine: Basis for Business Operation Initiatives

Directory of Open Access Journals (Sweden)

Jeninah Christia D. Borbon

2016-11-01

Full Text Available The research study on Viability of Event Management Business in Batangas City: Basis for Business Operation Initiatives aimed to assess the viability of this type of business using Thompson’s (2005 Dimension of Business Viability as its tool in order to create business operation initiatives. It provided a good framework for defining success factors in entrepreneurial operation initiatives in a specific business type – event management. This study utilized event organizers based in Batangas, a southern popular province, which also is a great popular destination for many types of events. Findings showed that the event management business in Batangas City is generally a personal event type of business whose year of operation ranges from one to three years, mostly link to church or reception venues and usually offers on the day coordination. In the assessment of its perceived viability, it was found out that this type of business is moderately viable in terms of market, technical, business model, management model, economic and financial, and exit strategy. Among all the dimensions tested, only market, management model, economic and financial, and exit strategy showed significant relationship with the profile variables of the event management business. From the enumerated problems encountered, those that got the highest rate were demanding clients, overbooking of reservation/exceeding number of guests and failure to meet spectators and/or competitors expectations. And, the recommended business operation initiatives were based on the weaknesses discovered using Thompson’s Dimension of Business Viability Model.

Role of Business Management into the Success and Survival of Small Businesses: The Case of Star Learning Centre in Botswana

OpenAIRE

Fridah Muriungi Mwobobia

2012-01-01

The study aimed to establish the aspects of management, which have led to the survival, and success of the small-scale businesses in Botswana- a case of Star Learning Centre. The questions explored were 1) What is the role of management in the survival or success of Star Learning Centre? 2) What management styles, systems and practices are appropriate for Star Learning Centre and other small scale businesses in the Botswana? 3) What work culture is appropriate for business success? 4) What fa...

Defense Logistics Agency Did Not Fully Implement the Business Enterprise Architecture Procure-to-Pay Business Process in the Enterprise Business System

Science.gov (United States)

2014-10-28

change. Enterprise Business System In August 2000, DLA began developing its Enterprise Resource Planning ( ERP ) system by initiating the Business...the EBS core system. EBS became the ERP system solution supporting DLA nonenergy commodity activities. DLA subsequently enhanced its EBS...capabilities by adding SAP software that supported DLA Enterprise Operational Accounting, real property, and inventory management functions. As part of the

Business Process Aware IS Change Management in SMEs

Science.gov (United States)

Makna, Janis

Changes in the business process usually require changes in the computer supported information system and, vice versa, changes in the information system almost always cause at least some changes in the business process. In many situations it is not even possible to detect which of those changes are causes and which of them are effects. Nevertheless, it is possible to identify a set of changes that usually happen when one of the elements of the set changes its state. These sets of changes may be used as patterns for situation analysis to anticipate full range of activities to be performed to get the business process and/or information system back to the stable state after it is lost because of the changes in one of the elements. Knowledge about the change pattern gives an opportunity to manage changes of information systems even if business process models and information systems architecture are not neatly documented as is the case in many SMEs. Using change patterns it is possible to know whether changes in information systems are to be expected and how changes in information systems activities, data and users will impact different aspects of the business process supported by the information system.

Assessing the Added Value of information systems supporting facilities management business processes

DEFF Research Database (Denmark)

Ebbesen, Poul; Jensen, Per Anker

2017-01-01

Purpose: To present a method for assessing the added value of Information Systems (IS), which are implemented to support the business processes in Facilities Management (FM). Theory: The method is based on a supply chain management model of FM, general value dimensions such as efficiency...... illustrates that implementing IS includes both organisational and technological changes and demonstrates that the proposed assessment method is applicable to practice. Originality/value: This is the first paper using a supply chain management model of FM, general value dimensions, VAM and Functional...... and effectiveness and the concepts of Value Adding Management (VAM) and Functional Affordances of IS. Design/methodology/approach: From case studies of IS implementation processes in FM in different countries, a general picture of the expressed added value of IS in FM was established. Based on this insight a method...

Mobile Cloud Business Process Management System for the Internet of Things: Review, Challenges and Blueprint

OpenAIRE

Chang, Chii; Srirama, Satish Narayana; Buyya, Rajkumar

2015-01-01

The Internet of Things (IoT) represents a comprehensive environment that consists of large number of sensors and mediators interconnecting heterogeneous physical objects to the Internet. IoT applications can be found in many areas such as smart city, smart workplace, smart plants, smart agriculture and various ubiquitous computing areas. Meanwhile, Business Process Management Systems (BPMS) has become a successful and efficient solution for coordinated management and optimised utilisation of ...

KCA Journal of Business Management: Editorial Policies

African Journals Online (AJOL)

KCA Journal of Business Management: Editorial Policies ... Finance, Management, Human, Resources management, Business research methods, ... The papers should take into account the diversity of the targeted readership as reflected in ...

The Implications of Integrating Governance, Risk and Compliance in Business Intelligence Systems on Corporate Performance Management

NARCIS (Netherlands)

J.J. Madlener (Jos)

2009-01-01

textabstractThe last decade organizations have understood more and more the importance of enforcing achievement of the goals defined by their strategy through metrics-driven management. The data warehousing process in Business Intelligence Systems, though supporting bottomup extraction of

Disaster Recovery Planning as part of Business Continuity Management

OpenAIRE

Pinta, Jan

2011-01-01

Nowadays, a well functioning ICT infrastructure belongs to the most critical factors of companies across all branches of business. An importance of ensuring the continued operation of information systems, or the rapid recovery of the systems in the case of emergency, has increased. These needs require creating business continuity management plan and disaster recovery planning. This paper describes the creation of emergency and recovery plans and setting recovery objectives significantly affec...

Towards an Evaluation Framework for Business Process Integration and Management

NARCIS (Netherlands)

Mutschler, B.B.; Reichert, M.U.; Bumiller, J.

2005-01-01

Process-awareness in enterprise computing is a must in order to adequately support business processes. Particularly the interoperability of the (process-oriented) business information systems and the management of a company’s process map are difficult to handle. Process-oriented approaches (like

Control Management and Business Performances: The Malaysian Family SMEs Perspectives

Directory of Open Access Journals (Sweden)

Edward Wong Sek Khin

2015-06-01

Full Text Available This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship of organizational credit control policy and procedures, employee development and motivation, and intelligence collection systems to subsequent collection reports in Malaysian family SMEs. The second objective is to investigate the moderating effect of participation in decision-making and work effort towards innovation and business performance. This is a descriptive study involving 90 senior executives employed in 90 Malaysian family SMEs/firms. A correlation analysis from this study confirmed previous researchers’ observations that high-level organizational commitment to credit control management is linked to improvements in business performance. The results suggest that three components – credit policy, employee development, and intelligence collection systems – are the most important predictors for the efficiency and effectiveness of credit control management.    

Understanding management practices in business incubators

NARCIS (Netherlands)

Blok, Vincent; Thijssen, Sander; Pascucci, Stefano

2017-01-01

Following the call for process-oriented research on business incubation processes, this paper investigates the process of business incubation (BI) via an understanding of management practices and interactions. Based on a comprehensive literature review and empirical evidence of management practices

Fuzzy logic for business, finance, and management

CERN Document Server

Bojadziev, George

1997-01-01

This is an interdisciplinary book for knowledge workers in business, finance, management, and socio-economic sciences. It provides a guide to and techniques for forecasting, decision making, conclusions, and evaluations in an environment involving uncertainty, vagueness, and impression. Traditional modeling techniques do not capture the nature of complex systems especially when humans are involved. Fuzzy logic provides effective tools for dealing with such systems. Emphasis is on applications presented in case studies including Time Forecasting for Project Management, New Product Pricing, Clie

Business Management Concept Areas for Two-Year Postsecondary Institutions

Science.gov (United States)

Gentry, Lee; Gentry, Eileen

1978-01-01

A core of educational concepts in business ownership and management for two-year postsecondary institutions is outlined: economic systems, economic decisionmaking, organizational structure, management principles, marketing factors, accounting, legal obligations, financial structure, risk-taking and insurance, taxes, data processing, and social…

The Danish Journal of Management and Business

DEFF Research Database (Denmark)

Bukh, Per Nikolaj; Klausen, Kurt Klaudi; Minbaeva, Dana

2015-01-01

The editorial board of the Danish Journal of Management and Business has gone through a few recent changes. In 2014 the board was supplemented with professor Dana Minbaeva from Department of Strategic Management and Globalization at Copenhagen Business School and professor Niels Peter Mols from...... Department of Economics and Business at Aarhus University. Further, from this issue the Journals Editorin-Chief, professor Flemming Poulfelt from Department of Management, Politics and Philosophy at Copenhagen Business School, will be stepping down from the editorial board and Per Nikolaj Bukh from Aalborg...

On the Risk Management and Auditing of SOA Based Business Processes

Science.gov (United States)

Orriens, Bart; Heuvel, Willem-Jan V./D.; Papazoglou, Mike

SOA-enabled business processes stretch across many cooperating and coordinated systems, possibly crossing organizational boundaries, and technologies like XML and Web services are used for making system-to-system interactions commonplace. Business processes form the foundation for all organizations, and as such, are impacted by industry regulations. This requires organizations to review their business processes and ensure that they meet the compliance standards set forth in legislation. In this paper we sketch a SOA-based service risk management and auditing methodology including a compliance enforcement and verification system that assures verifiable business process compliance. This is done on the basis of a knowledge-based system that allows integration of internal control systems into business processes conform pre-defined compliance rules, monitor both the normal process behavior and those of the control systems during process execution, and log these behaviors to facilitate retrospective auditing.

Management for the LPG downstream business

International Nuclear Information System (INIS)

Christiansen, C.

1997-01-01

Traditionally the LPG business is regarded as a low-tech area. Safety has always been top priority, but the applied technology in production as well as distribution has by and large not changed much in the course of the business' 60-year-history. Only few has realised that changes are the necessary mark of the future for this business. Internal and external requirements to the management demand a much higher level of information. The trend dictates a future demand for documented safety. This documentation will only become available through introduction of the latest technology in the business. A technology that also provides decision-making tools for the management to ensure the continued optimum operation of the business. (au)

INDUSTRIAL ENTERPRISE MANAGEMENT SYSTEM QUALITY ASSESMENT

Directory of Open Access Journals (Sweden)

S. V. Pankov

2012-01-01

Full Text Available Management systems of small-scale enterprises in Moscow region are of centralized linear type. Misunderstanding of the need for qualitymanagement operational processes is observed in such business structures. Using correct management systems results in reduction of business costs and increase of business economic efficiency and entrepreneurship social role.

Viability of Event Management Business in Batangas City, Philippine: Basis for Business Operation Initiatives

OpenAIRE

Jeninah Christia D. Borbon

2016-01-01

The research study on Viability of Event Management Business in Batangas City: Basis for Business Operation Initiatives aimed to assess the viability of this type of business using Thompson’s (2005) Dimension of Business Viability as its tool in order to create business operation initiatives. It provided a good framework for defining success factors in entrepreneurial operation initiatives in a specific business type – event management. This study utilized event organizers based i...

Protecting your business: from emergency planning to crisis management

International Nuclear Information System (INIS)

Ramsay, C.G.

1999-01-01

The forthcoming UK Control of Major Accident Hazards (COMAH) regulations under the European Community's Seveso II Directive will impose a new formal requirement to test emergency plans. This might be approached as an added burden on industry to demonstrate safe operation, or can be viewed alternatively as an opportunity to improve crisis management systems and thereby decrease the risks to the business. Crisis is by nature an ambiguous and complex environment, demanding endless initiative, inventiveness, communication, co-ordination and learning. Because large-scale crises threatening the entire business are not frequent, learning from experience must be replaced by competence-assurance based on systems thinking, on risk assessment, on wide scenario simulations and on rigorous training. This paper discusses the benefits from various types of testing of emergency plans and from a business approach to continuous improvement in crisis management capability. (Copyright (c) 1999 Elsevier Science B.V., Amsterdam. All rights reserved.)

Understanding Innovation for Sustainable Business Management Capabilities and Competencies under Uncertainty

Directory of Open Access Journals (Sweden)

Kuo-Jui Wu

2015-10-01

Full Text Available In recent years, many firms have come to understand that innovation is an important issue in sustainable business management, as it helps improve firm capabilities and competencies. Because of the fiercely competitive environment in the hotel industry, innovation has become a critical factor in the process of hotel differentiation, leading to sustainable business success. However, the literature has not thoroughly examined the role of innovation or the hierarchical structure of the capabilities and competencies in sustainable business management. This study adopts interval-valued triangular fuzzy numbers and grey relational analysis to provide a competitive priority ranking for the aspects and criteria that assist firms in decision-making. The study results indicate that innovation in technology capabilities and networking and social capabilities—in addition to competencies in systemic thinking—are the most important aspects of sustainable business management. In particular, this study indicates that to succeed in building a sustainable business in the hotel industry, firms should upgrade and integrate their business technologies, collaborate with actors inside and outside the firm, build trust as well as a shared vision that includes common agreement, and develop competencies in inventive thinking to support innovation and foster changes in strategy, structure, administrative procedures, and systems when necessary.

An exploratory study on the management of business records by knowledge workers

Directory of Open Access Journals (Sweden)

Adeline du Toit

2011-12-01

Full Text Available Purpose: The purpose of this exploratory study was to determine how knowledge workers could align the creation and management of business records with organisational records management needs. Problem investigated: Knowledge workers are employed by more than one organisation at the same time. This creates problems in managing and preserving the business records created and received by knowledge workers. This article investigates how organisations should manage and preserve their business records that are created and received by knowledge workers who are employed by more than one organisation. Methodology: The importance of the management of business records in the knowledge economy was discussed and in the empirical survey data was collected through a questionnaire survey of 122 knowledge workers at an investment management company. Findings: The results of the empirical survey revealed that the majority of respondents always save business records that they create on their own personal filing systems and that they are familiar with the concept of records management. The findings provided support for the hypothesis that knowledge workers take control of managing the business records of various organisations, as their careers consist of a series of projects or assignments, irrespective of the organisation employing them. Value of research: The active role that knowledge workers can play in the management of strategic business records, underlines its key position as an information management function in organisations. Further research is needed to clarify the importance of records management in the knowledge economy. Conclusion: Knowledge workers take control of managing the business records of various organisations, as their careers consist of a series of projects or assignments while working at different organisations.

Business process of reputation management of food industry enterprises

Directory of Open Access Journals (Sweden)

Derevianko Olena. H.

2014-01-01

Full Text Available The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process and identifies their place in formation of the enterprise reputation. It also shows that the reputation management should be considered a business process of the highest level of management. Construction of the flow structure of the Reputation Management business process allows uncovering the logic of interrelation of inlets and outlets within the framework of the specified main stages of the business process: assessment of the current state of reputation, collection of information about stakeholders, identification of PR strategy goals, planning of necessary resources, realisation of the PR strategy, assessment of efficiency and process monitoring. The article offers the flow, functional and organisational structures of the Reputation Management business process for food industry enterprises. Moreover, justification of functional and organisational structures of the Reputation Management business process gives a possibility to distribute functions of reputation management between specific executors and establish responsibility for each stage of the business process.

Business History and Management Studies

OpenAIRE

Álvaro-Moya, Adoración; Donzé, Pierre-Yves

2016-01-01

This article traces back the origins and nature of business history to stress its potential to dialogue with other social sciences and, in particular, with management studies. It also summarizes the main current trends in business history research to later propose the research lines that editors would like to promote from an interdisciplinary approach and in the direction of a fruitful exchange with scholars active in management and organization studies.

Teaching Small Business Ownership and Management

Science.gov (United States)

Leach, James A.

1977-01-01

Topics discussed include integrating small business ownership with existing programs; establishing awareness, exploration, and orientation activities; and preparation for small business ownership. A curriculum guide developed for teaching small business ownership and management is also described. (TA)

Improving Business Communication in the Field of Management in Education

Directory of Open Access Journals (Sweden)

Cvetka Peterlin

2013-06-01

Full Text Available Research Question (RQ: The topic area of this research study is to improve the quality of business communication in education.Purpose: This article presents a framework of procedures to improve business communication in a public institution in the field of education and its aim is to involve all fields of management. The added value relates to the field of business communication inside and outside a public institution.The focus of this research is based on the administrative management of the institution in relation to business communication and quality management with an emphasis on preparing the documentation to comply with the quality management system ISO 9001:2008.Method: Interview.Results: All employees whose work is related to administrative management of the institution will be considered as indicators to improve the quality management, communication excellence and ethical principles and are going to be informed in written form. The results of this research study will be evaluated at least once a year. Thefindings indicate a willingness to engage employees to improve thecurrent state of business communication.Organization: The institute carries out business communication among all employees involved in the implementation of basic education activities within the institution but also externally. Employees are aware that the equality of business communication is the basis for communication both in the business world, the workplace, at home, and abroad.Society: To ensure users satisfaction of the education services provided by the public education institution, it is necessary to create a user-friendly environment in business communication, which is trusted by users. Business excellence, good communication, and values will convince society to look at the institution as competitive, devoted to ethical values and professional work.Originality: The research is based on personal experience within the workplace and is currently limited to one

A new approach in Business Process Management

OpenAIRE

Hurbean, Luminita

2008-01-01

The new wave of BPM (Business Process Management) is not Business Process Reenginering, enterprise application integration, workflow management or another packaged application – it's the synthesis and extension of all these technologies and techniques into a unified whole. This unified whole becomes a new foundation upon which the enterprise is built, an enterprise more in tune with the true nature of business processes and their management. In a competitive economy, where margins continu...

Knowledge Management Challenges For Global Business

OpenAIRE

Veli Denizhan Kalkan

2011-01-01

Managing organizational knowledge effectively is a prerequisite for securing competitive advantages in the global marketplace. The field of knowledge management brings out important challenges for global business practices. Based on a comprehensive academic and popular literature review, this paper identifies six main knowledge management challenges faced by global business today. These are developing a working definition of knowledge, dealing with tacit knowledge and utilization of informati...

Computer applications in radiology business management

International Nuclear Information System (INIS)

Pratt, J.; Parrish, D.; Butler, J.; Gregg, S.; Farley, G.

1987-01-01

This presentation focuses on two areas of prime importance to radiology business management: financial/accounting applications and computer networking. The business management portion is an overview of accounts receivable management, financial reporting, management reporting, budgeting and forecasting (including cost/benefit analysis and break-even analysis), and personal and/or financial tax planning. The networking portion focuses on telecommunications and considers satellite facilities, electronic claims submission, and national database networking. Both numeric and graphic summaries are demonstrated in the presentation

Implications of business ethics for quality management

NARCIS (Netherlands)

Fisscher, O.A.M.; Nijhof, A.H.J.

2005-01-01

In the academic world research in the fields of quality management and business ethics are often separated. One reason for this is that the origins are very different; business ethics stemming from philosophy while quality management has developed from management studies. With the present

Using Student Managed Businesses to Integrate the Business Curriculum

Science.gov (United States)

Massad, Victor J.; Tucker, Joanne M.

2009-01-01

To teach business today requires that we go beyond classroom learning and encourage real world, cross-functional experiences and applied management decision-making. This paper describes an innovative approach that requires students to apply their function-specific knowledge of business, integrated with other functional areas, to an authentic…

Business History and Management Studies

Directory of Open Access Journals (Sweden)

Adoración Álvaro-Moya

2016-01-01

Full Text Available This article traces back the origins and nature of business history to stress its potential to dialogue with other social sciences and, in particular, with management studies. It also summarizes the main current trends in business history research to later propose the research lines that editors would like to promote from an interdisciplinary approach and in the direction of a fruitful exchange with scholars active in management and organization studies.

ENTERPRISE RESOURCE PLANNING - ERP FOR BUSINESS AND KNOWLEDGE MANAGEMENT

Directory of Open Access Journals (Sweden)

Laurenţia Elena SCURTU

2016-06-01

Full Text Available This article presents the advantages of using the most modern information technologies to support business objectives and to provide a real support in transforming the company's internal processes through the implementation of an ERP suitable solution. ERP systems are the right IT solution for the management of company’s resources, regardless their size, they are integrated systems that optimize and simplify the internal business processes. ERP systems supports operations from important areas such as distribution, retail, manufacturing, medical, pharmaceutical, agriculture, energy or services. The main advantages on the implementation of an integrated ERP in a company are: reducing operating costs; improving sales processes; increasing the level of orders fulfillment; improving cash flow; store optimization and more important facilitating the decision making process and knowledge management processes.

Assessment of the Business Administration and Business Management Programs.

Science.gov (United States)

Forestieri, Kathleen; Karlen, Janice; Coiro, Robert; Gabriel, Theodore; Leff, Elaine; Silverman, Barry; Wertheimer, David

This document presents City University of New York LaGuardia Community College's Department of Accounting and Managerial Studies assessment of its business and administration and business management programs report, and includes the following items: (1) a description of the mission and goals of the Department of Accounting and Managerial Studies;…

BUSINESS NEGOTIATION IN MANAGEMENT

Directory of Open Access Journals (Sweden)

Svetlana Trajković

2014-10-01

Full Text Available Every day we are faced with some form of negotiation. Negotiation is a means of communication between two or more persons with the aim of achieving an adequate agreement that will be acceptable to both sides. Successful business negotiation in management is used in organizations of all types and sizes, at all organizational levels and in all sectors of business throughout the world. Management shall in all circumstances to plan, organize, lead and control in different ways according to their managerial position as well as the knowledge, abilities and skills that they possessed. Negotiation is an important part of communication which results should contribute to increasing the efficiency of business organizations. Any experienced negotiator in negotiation process has consciously and deliberately, and has a strategy of negotiation. The strategy represents a proactive approach to the negotiations, and the approach aims to influence the course of negotiations.

Business Process Management – A Traditional Approach Versus a Knowledge Based Approach

Directory of Open Access Journals (Sweden)

Roberto Paiano

2015-12-01

Full Text Available The enterprise management represents a heterogeneous aggregate of both resources and assets that need to be coordinated and orchestrated in order to reach the goals related to the business mission. Influences and forces that may influence this process, and also for that they should be considered, are not concentrated in the business environment, but they are related to the entireoperational context of a company. For this reason, business processes must be the most versatile and flexible with respect to the changes that occur within the whole operational context of a company.Considering the supportive role that information systems play in favour of Business Process Management - BPM, it is also essential to implement a constant, continuous and quick mechanism for the information system alignment with respect to the evolution followed by business processes.In particular, such mechanism must intervene on BPM systems in order to keep them aligned and compliant with respect to both the context changes and the regulations. In order to facilitate this alignment mechanism, companies are already referring to the support offered by specific solutions, such as knowledge bases. In this context, a possible solution might be the approach we propose, which is based on a specific framework called Process Management System. Our methodology implements a knowledge base support for business experts, which is not limited to the BPM operating phases, but includes also the engineering and prototyping activities of the corresponding information system. This paper aims to compare and evaluate a traditional BPM approach with respect to theapproach we propose. In effect, such analysis aims to emphasize the lack of traditional methodology especially with respect to the alignment between business processes and information systems, along with their compliance with context domain and regulations.

Microsoft Enterprise Consortium: A Resource for Teaching Data Warehouse, Business Intelligence and Database Management Systems

Science.gov (United States)

Kreie, Jennifer; Hashemi, Shohreh

2012-01-01

Data is a vital resource for businesses; therefore, it is important for businesses to manage and use their data effectively. Because of this, businesses value college graduates with an understanding of and hands-on experience working with databases, data warehouses and data analysis theories and tools. Faculty in many business disciplines try to…

CREDIT CONTROL MANAGEMENT AND BUSINESS PERFORMANCE : THE MALAYSIAN FAMILY SME PERSPECTIVE

Directory of Open Access Journals (Sweden)

Edward Wong Sek Khin

2015-04-01

Full Text Available This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship of organizational credit control policy and procedures, employee development and motivation, and intelligence collection systems to subsequent collection reports in Malaysian family SMEs. The second objective is to investigate the moderating effect of participation in decision-making and work effort towards innovation and business performance. This is a descriptive study involving 90 senior executives employed in 90 Malaysian family SMEs/firms. A correlation analysis from this study confirmed previous researchers' observations that high-level organizational commitment to credit control management is linked to improvements in business performance. The results suggest that three components - credit policy, employee development, and intelligence collection systems - are the most important predictors for the efficiency and effectiveness of credit control management.

The strategic skills of business continuity managers: putting business continuity management into corporate long-term planning.

Science.gov (United States)

Wong, Wei Ning Zechariah

2009-11-01

Despite its rapid development in the last two decades, business continuity management (BCM) as a discipline and a profession is still regarded by many as an operational entity of management. Two main issues are discussed in this paper: the role of BCM in strategic management and the strategic skills of business continuity managers. These issues are crucial as they represent the role of BCM in high-level corporate management. The paper discusses the importance of BCM in the long-term planning of organisational success and the preservation of future competitiveness. Finally, salient points that underpin the importance of its role in sustaining organisational performance are addressed.

A Systematic Review of Literature Using Business Systems Theory

DEFF Research Database (Denmark)

Rana, Mohammad Bakhtiar; Morgan, Glenn

2015-01-01

, international business (IB) studies do not tend to borrow much from this sub-field. This paper reviews BST literature from 1992 to 2015 and seeks to identify its contributions and gaps, in ways that can be helpful for future research in IB. Trend analysis of BST literature and mapping this sub-field suggests......Business system theory (BST) lies at the intersection of organization theory, political economy and sociology. It is gaining incremental attention in the field of management, particularly in cross-border and comparative studies of the structure, strategy and management of multinationals. Yet...... that the BST research stream can be identified in relation to four ‘broad themes’ which we describe as junctures- i.e. comparative business systems, internationalisation and MNC management, organizational capability and innovation, and transnational communities. Mapping and pattern recognition of the ‘themes...

Small Business Management Training Tools Directory.

Science.gov (United States)

American Association of Community and Junior Colleges, Washington, DC. National Small Business Training Network.

This directory is designed to assist in the identification of supplementary materials to support program development for small businesses. Following introductory comments and an overview of small business management training, section I lists training tools available from the Small Business Administration (SBA). Section II provides descriptions and…

Writing business communications. Are nurse managers prepared?

Science.gov (United States)

Spears, L A

1997-12-01

Based on interviews, this study indicates that writing business communications is a key task for nurse managers, affecting their professional success and power. However, most of the nurse managers interviewed felt they needed more education in business communications. Several ways of bringing this training to nursing students and practicing managers are suggested.

Organizational agility key factors for dynamic business process management

OpenAIRE

Triaa , Wafa; Gzara , Lilia; Verjus , Hervé

2016-01-01

International audience; For several years, Business Process Management (BPM) is recognized as a holistic management approach that promotes business effectiveness and efficiency. Increasingly, corporates find themselves, operating in business environments filled with unpredictable, complex and continuous change. Driven by these dynamic competitive conditions, they look for a dynamic management of their business processes to maintain their processes performance. To be competitive, companies hav...

An Application of Business Process Management to Health Care Facilities.

Science.gov (United States)

Hassan, Mohsen M D

The purpose of this article is to help health care facility managers and personnel identify significant elements of their facilities to address, and steps and actions to follow, when applying business process management to them. The ABPMP (Association of Business Process Management Professionals) life-cycle model of business process management is adopted, and steps from Lean, business process reengineering, and Six Sigma, and actions from operations management are presented to implement it. Managers of health care facilities can find in business process management a more comprehensive approach to improving their facilities than Lean, Six Sigma, business process reengineering, and ad hoc approaches that does not conflict with them because many of their elements can be included under its umbrella. Furthermore, the suggested application of business process management can guide and relieve them from selecting among these approaches, as well as provide them with specific steps and actions that they can follow. This article fills a gap in the literature by presenting a much needed comprehensive application of business process management to health care facilities that has specific steps and actions for implementation.

Conjoint Management of Business Processes and Information Technologies

DEFF Research Database (Denmark)

Siurdyban, Artur

and improve business processes. As a consequence, there is a growing need to address managerial aspects of the relationships between information technologies and business processes. The aim of this PhD study is to investigate how the practice of conjoint management of business processes and information...... technologies can be supported and improved. The study is organized into five research papers and this summary. Each paper addresses a different aspect of conjoint management of business processes and information technologies, i.e. problem development and managerial practices on software...... and information technologies in a project environment. It states that both elements are intrinsically related and should be designed and considered together. The second case examines the relationships between information technology management and business process management. It discusses the multi-faceted role...

Management and control applications in Agriculture domain via a Future Internet Business-to-Business platform

Directory of Open Access Journals (Sweden)

Sokratis Barmpounakis

2015-05-01

Full Text Available The Agriculture business domain, as a vital part of the overall supply chain, is expected to highly evolve in the upcoming years via the developments, which are taking place on the side of the Future Internet. This paper presents a novel Business-to-Business collaboration platform from the agri-food sector perspective, which aims to facilitate the collaboration of numerous stakeholders belonging to associated business domains, in an effective and flexible manner. The contemporary B2B collaboration schemes already place the requirements for swift deployment of cloud applications, capable of both integrating diverse legacy systems, as well as developing in a rapid way new services and systems, which will be able to instantly communicate and provide complete, “farm-to-fork” solutions for farmers, agri-food and logistics service providers, ICT companies, end-product producers, etc. To this end, this conceptual paper describes how these requirements are addressed via the FIspace B2B platform, focusing on the Greenhouse Management & Control scenarios.

Integrated Industry: Disruptive Development for Business Models and Management Systems: Vortrag gehalten auf der Business Economics Conference. Konferenz der Bosch AG, 9. Juli 2015, Gerlingen

OpenAIRE

Bauernhansl, Thomas

2015-01-01

Der Vortrag "Integrated Industry: Disruptive Development for Business Models and Management Systems" behandelt folgende Themenkomplexe: - Die digitale Welt von heute und morgen - Aufbau von Eco-Systems - Design disruptiver Geschäftsmodelle - XaaS-Concept - Everything as a Service - Digitalisierung von Geschäftsmodellen - Kernthesen für Wertschöpfungsmodelle der Zukunft - Big Data - Neue Architekturen - Industrie 4.0 - Disruptive Geschäftsmodelle

Environmental management of business processes

Directory of Open Access Journals (Sweden)

Vesna Čančer

2000-01-01

Full Text Available Since the decision-makers in enterprises will accept the goals of environmental management only if they are motivated enough, comprehensible and useful tools should be generated to support environmentally oriented business decision-making. For that reason, a general optimisation model of the multiphase business process is presented in this paper. This model includes the possibilities for an integrated approach to environmental protection so that it can be applied as a scenario by the business process simulation for the evaluation of environmentally oriented business decisions on business performance. Furthermore, development and application possibilities of the presented model are introduced. Some measures of resource efficiency are developed using the presented optimisation model.

Modeling and reconfiguration of critical business processes for the purpose of a business continuity management respecting security, risk and compliance requirements at Credit Suisse using algebraic graph transformation (Extended version)

NARCIS (Netherlands)

Brandt, C.; Hermann, F.; Groote, J.F.

2010-01-01

Critical business processes can fail. A Business Continuity Management System is a special management system that will define how to recover from such failures and specifies temporary work-arounds to make sure a company is not going out of business in the worst case. However, because today's

What makes end-user training successful? : a mixed method study of a business process management system implementation

NARCIS (Netherlands)

Benny de Waal; Ronald Batenburg

2012-01-01

Under what conditions is end-user training (EUT) as part of the implementation of a business process management (BPM) system successful? This question is addressed in this paper. Based on the literature on EUT and implementation success, we first argue that user involvement with, and attitude

What makes end-user training successful? A mixed method study of a business process management system implementation.

NARCIS (Netherlands)

Waal, B.M.E. de; Batenburg, R.

2012-01-01

Under what conditions is end-user training (EUT) as part of the implementation of a business process management (BPM) system successful? This question is addressed in this paper. Based on the literature on EUT and implementation success, we first argue that user involvement with, and attitude

Business process of reputation management of food industry enterprises

OpenAIRE

Derevianko Olena. H.

2014-01-01

The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process) a...

Ensuring a successful family business management succession

OpenAIRE

Desbois, Joris

2016-01-01

Succession is the biggest long-term challenge that most family businesses face. Indeed, leaders ‘disposition to plan for their succession is frequently the key factor defining whether their family business subsists or stops. The research seeks to find out how to manage successfully the business management succession over main principles. This work project aims at researching the key points relevant to almost all family firms, to have a viable succession transition and positioni...

Using business intelligence to manage supply costs.

Science.gov (United States)

Bunata, Ernest

2013-08-01

Business intelligence tools can help materials managers and managers in the operating room and procedural areas track purchasing costs more precisely and determine the root causes of cost increases. Data can be shared with physicians to increase their awareness of the cost of physician preference items. Proper use of business intelligence goes beyond price benchmarking to manage price performance over time.

Business Intelligence tools as an element of information supply system

Directory of Open Access Journals (Sweden)

Agnieszka Szmelter

2013-12-01

Full Text Available This paper aims to present theBusiness Intelligence toolsas an element improvingflow of information withinthe management information systemand as atool to facilitate theachieving the objectives ofinformation supply system.In the firstpart of the paperthe author presents the issuesrelatedto the specific character of information as a kind of resource and functioning ofthe information supply systemin the enterprise. The secondpart of the articleincludethe characteristics ofBusiness Intelligence systems. The thirdpart deals withthe impact ofBusiness Intelligence toolsto the ongoingactivities ofinformation supply system.

ENHANCING LEAN SUPPLY CHAIN MATURITY WITH BUSINESS PROCESS MANAGEMENT

Directory of Open Access Journals (Sweden)

Jurij Jaklic

2006-12-01

Full Text Available In today’s global market the main focus of competition is not only between different companies but also between supply chains. Technological changes and organizational improvements are important for effective supply chain management (SCM, however, the main cause of SCM improvements is not the implementation of an information system (IS itself, but rather a change and an integration of business processes. The paper summarizes the most important concepts of SCM and specifically concentrates on the importance of business process management (BPM in supply chains, because full advantages can be realized when business processes in the supply chain are well defined, integrated and managed. The main purpose of this paper is to show that successful SCM calls for the maturity of supply chain processes in all involved companies and at the supply chain level, which can be realized by using effective BPM methods. A necessary condition for growing of SCM in terms of supply chain process maturity levels is an inter-organizational information system development and process renovation. Yet, BPM should not be considered as a one-time project of IS implementation and process change, but as a permanent process performance measurement, analysis and continuous improvement of the supply chain processes. The concepts are illustrated with a case study of fuel supply process.

Inferring principles for sustainable development of business through analogies from ecological systems

Directory of Open Access Journals (Sweden)

K. Sriram

2013-03-01

Full Text Available The literature in the field of sustainable development (SD of businesses is piecemeal and diverse. This paper identifies and integrates principles that businesses could use for transformation towards SD. This is done through analogical reasoning from the source context of ecological systems to the target contexts of business socio-economic systems and machine/technology systems. The methodologies of systems thinking and morphological analysis supplement the analogical reasoning. Based on this, twelve principles for sustainable development of business are inferred for business managers and policy makers.

THE MODELS OF STRATEGIC MANAGEMENT OF INFOCOMM BUSINESS

OpenAIRE

M. A. Lyashenko

2015-01-01

Consideration subject in this article are models of strategic management of large transnational information and communication business. The purpose of the presented work consists in formation of ideas of model of strategic management on the example of infocommunication business. For achievement of a goal the author of article carries out the analysis and synthesis of the existing practice of strategic management in infocommunication business. For achievement of a goal, as methodological base,...

The Application of Collaborative Business Intelligence Technology in the Hospital SPD Logistics Management Model.

Science.gov (United States)

Liu, Tongzhu; Shen, Aizong; Hu, Xiaojian; Tong, Guixian; Gu, Wei

2017-06-01

We aimed to apply collaborative business intelligence (BI) system to hospital supply, processing and distribution (SPD) logistics management model. We searched Engineering Village database, China National Knowledge Infrastructure (CNKI) and Google for articles (Published from 2011 to 2016), books, Web pages, etc., to understand SPD and BI related theories and recent research status. For the application of collaborative BI technology in the hospital SPD logistics management model, we realized this by leveraging data mining techniques to discover knowledge from complex data and collaborative techniques to improve the theories of business process. For the application of BI system, we: (i) proposed a layered structure of collaborative BI system for intelligent management in hospital logistics; (ii) built data warehouse for the collaborative BI system; (iii) improved data mining techniques such as supporting vector machines (SVM) and swarm intelligence firefly algorithm to solve key problems in hospital logistics collaborative BI system; (iv) researched the collaborative techniques oriented to data and business process optimization to improve the business processes of hospital logistics management. Proper combination of SPD model and BI system will improve the management of logistics in the hospitals. The successful implementation of the study requires: (i) to innovate and improve the traditional SPD model and make appropriate implement plans and schedules for the application of BI system according to the actual situations of hospitals; (ii) the collaborative participation of internal departments in hospital including the department of information, logistics, nursing, medical and financial; (iii) timely response of external suppliers.

Business Information Exchange System with Security, Privacy, and Anonymity

Directory of Open Access Journals (Sweden)

Sead Muftic

2016-01-01

Full Text Available Business Information Exchange is an Internet Secure Portal for secure management, distribution, sharing, and use of business e-mails, documents, and messages. It has three applications supporting three major types of information exchange systems: secure e-mail, secure instant messaging, and secure sharing of business documents. In addition to standard security services for e-mail letters, which are also applied to instant messages and documents, the system provides innovative features of privacy and full anonymity of users and their locations, actions, transactions, and exchanged resources. In this paper we describe design, implementation, and use of the system.

PROCESS OF INNOVATION IN PRODUCT LIFECYCLE MANAGEMENT BUSINESS STRATEGY

OpenAIRE

VALENTINA GECEVSKA; FRANC CUS; RADMIL POLENAKOVIC; PAOLO CHABERT

2011-01-01

This article proposes a scenario of Product Lifecycle Management (PLM), as a innovative business strategy based on the analysis of business drivers, industry requirements, limit of current solution, and recent state-of-the-art review in the domain related to PLM. Potential industrial impact of the developed PLM technology solutions is analyzed. It is hoped that the proposed PLM technology solutions will form the frontier basis for further research, development, and application of PLM systems ...

A hybrid design methodology for structuring an Integrated Environmental Management System (IEMS) for shipping business.

Science.gov (United States)

Celik, Metin

2009-03-01

The International Safety Management (ISM) Code defines a broad framework for the safe management and operation of merchant ships, maintaining high standards of safety and environmental protection. On the other hand, ISO 14001:2004 provides a generic, worldwide environmental management standard that has been utilized by several industries. Both the ISM Code and ISO 14001:2004 have the practical goal of establishing a sustainable Integrated Environmental Management System (IEMS) for shipping businesses. This paper presents a hybrid design methodology that shows how requirements from both standards can be combined into a single execution scheme. Specifically, the Analytic Hierarchy Process (AHP) and Fuzzy Axiomatic Design (FAD) are used to structure an IEMS for ship management companies. This research provides decision aid to maritime executives in order to enhance the environmental performance in the shipping industry.

Small Business Management. Instructor's Manual. Volume I. Third Edition.

Science.gov (United States)

Jeanneau, Joseph A.; And Others

The instructor's manual is one of four prepared as a guide in conducting a small Business Management course for American Indians to prepare them for jobs as owners/managers of their own businesses and for management positions with business owned by bonds, cooperatives, and others. The manual contains lesson plans, suggested methodologies, and…

Army Needs to Improve Controls and Audit Trails for the General Fund Enterprise Business System Acquire-to-Retire Business Process

Science.gov (United States)

2013-09-13

Event 1.4.4,” August 7, 2012 AAA Attestation Report A-2010-0187- FFM , “General Fund Enterprise Business System - Federal Financial Management...Improvement Act Compliance. Examination of Requirements Through Test Event 1.4.0,” September 14, 2010 AAA Audit Report A-2009-0232- FFM , “General Fund...September 30, 2009 AAA Audit Report A-2009-0231- FFM , “General Fund Enterprise Business System - Federal Financial Management Improvement Act

RISK MANAGEMENT IN THE ELECTRONIC BUSINESS

Directory of Open Access Journals (Sweden)

Georgeta Soava

2016-12-01

Full Text Available Risk should not be understood as a destructive phenomenon, but bear in mind that managers who know how to use it can lead to real opportunities. Manager must first recognize the existence of risk, namely to identify and then use specific methods to avoid or reduce the risk. The purpose of this paper is to enter the world, at all simple, of risk management, relatively easy concept to understand but not so easy to put into practice. Of course, the approach relates primarily at the risks inherent of the business in digital environments, but they not represent only a particular case of the risks they are exposed, in general, the companies. In the paper we put in evidence the significance in general business, risks in e-business, then we added a description of the types of security risks, an exemplification of these and a series of test scenarios, and finally to make a analysis of operational solutions of risk management

ROMANIAN BUSINESS WOMEN: MANAGERS OR LEADERS?

Directory of Open Access Journals (Sweden)

Adriana UNGUREANU

2016-07-01

Full Text Available Leadership is a concept appeared in the second part of the twentieth century which developed later on because of the business necessity as the economic environment has become more and more complex and the classic managerial style was no more efficient. In this complex world of business, women were traditionally involved in business at the administrative level, with small chances to reach top structures in a company. Due to the modern times, they won their rights to prove their management skills and to obtain more important jobs in famous companies. This paper presents the results of a research based on interview method and getting responses from Romanian women involved in business at the middle and top management in multinational companies. The main goal of the study was to identify the main features that define the women as a leader or a manager by finding lateral thinking skills. This research revealed that most of the women interviewed have their features closer to the conventional leader and only few of them have developed strong lateral thinking skills.

Department of Energy contract/business management initiatives

International Nuclear Information System (INIS)

Fisher, S.B.

1992-01-01

More than 40 years ago the Department of Energy (DOE) developed a unique contractual instrument called a management and operating contract, to be used for the operation of our weapons production plants and the national laboratories. The contracts are very broad in scope. There is no output objective set forth in the contract. There are no cost targets, nor any contractually motivated cost objectives. Performance is measured against criteria which is often subjective. The time has come to make changes in the structure of these contracts to reflect changes in the work being performed and to make the contractors more accountable. DOE's work now, at these sites, and for years to come, consists largely of major project-type work such as environmental restoration which lends itself to a more definitized structure. DOE is in the process of implementing a work order authorization control system (task order contracting) under its management and operating contracts. Target date for implementation for our for-profit contractors is FY 1992, and for the non-profit contractors is FY 1993. Under this system, requirements will be contracted for as entities of work and contractors will be held accountable for performance, schedules and costs. Billings, payments and award fee will be tied to the specific planning objectives set forth in the tasks, including costs and schedules. Incentives will be provided for outstanding performance, fee may be withheld if performance is unacceptable. These changes will necessitate more DOE oversight of contractor operations and sound business support systems, as well as effective management disciplines. US DOE will perform business management reviews to assure contractors' systems are adequate and to support this form of contracting. The Contractor Procurement Systems Review Program will be enhanced to assure good subcontractor procurement practices

Business continuity 2014: From traditional to integrated Business Continuity Management.

Science.gov (United States)

Ee, Henry

As global change continues to generate new challenges and potential threats to businesses, traditional business continuity management (BCM) slowly reveals its limitations and weak points to ensuring 'business resiliency' today. Consequently, BCM professionals also face the challenge of re-evaluating traditional concepts and introducing new strategies and industry best practices. This paper points to why traditional BCM is no longer sufficient in terms of enabling businesses to survive in today's high-risk environment. It also looks into some of the misconceptions about BCM and other stumbling blocks to establishing effective BCM today. Most importantly, however, this paper provides tips based on the Business Continuity Institute's (BCI) Good Practices Guideline (GPG) and the latest international BCM standard ISO 22301 on how to overcome the issues and challenges presented.

CUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS STRATEGIES

Directory of Open Access Journals (Sweden)

Rozitta Chittaie

2012-06-01

Full Text Available Changing in the current competitive environment, increasing simplicity of penetrating into the competitive market, and rapid growing of information technology are essential motives for performing activities in an environment. Nowadays, some companies step into rapid and instant development of their markets in order to improve customer relationship. These companies through adopting customer relationship management (CRM systems can earn and retain their customers' loyalty. As a result, designing customer relationship management strategies can lead to market protection, customer value increase, and greater customer satisfaction opportunities for continuous promotion of the enterprise. Regarding the complexity and the variety of strategies associated with managing a business, information-related capability seems to be an essential capability for earning profit from companies' activities and competition among peers. Hence, relation and information are employed for managing the firms are vital tools for seizing opportunities and tackling future issues. Giving the information only employed to support a company’s performance, making crucial decision about surrounding environment, increasing competitive ability of the enterprise will be difficult for company. Furthermore, since increase of competitive ability is accompanied by making greater profit on the deal, methods of raising competitive ability is an interesting and critical issue. Therefore, companies through information technology, cost reduction, and development of low-level relations with customers can achieve greater profitability. This paper probes into customer relationship management and business strategies. The implications of CRM strategies are discussed in detail.

Transforming business education to produce global managers

NARCIS (Netherlands)

Kedia, Ben L.; Englis-Danskin, Paula

2011-01-01

In recent years, globalization of businesses has occurred faster than the internationalization of business schools—in terms of faculty, students, and curriculum. Indeed, there is now a disconnect between global economic realities and the ability of business schools to produce global managers. This

MISSION OF BUSINESS IN THE SYSTEM OF INNOVATIVE BUSINESS

Directory of Open Access Journals (Sweden)

A.V. Makarov

2008-12-01

Full Text Available In this article are considered conceptual bases of formation of the innovative mission of business as a strategic management instrument and a method of allocation of specific business structure among competing enterprises.

Small Business Goes To College. College and University Courses in Small Business Management and Entrepreneurship.

Science.gov (United States)

Bauer, Robert O.

The movement of small business management courses into college and university curricula is discussed. The present state of small business management courses, the objectives of the courses, the variety of courses being offered, and teacher and student reaction to the courses are examined. A historical overview of small business courses at higher…

THE IMPORTANCE OF CONSULTING IN CONTEMPORARY BUSINESS MANAGEMENT

Directory of Open Access Journals (Sweden)

Svetlana Vukotić

2017-07-01

Full Text Available Modern business is characterized by risk and uncertainty, and such an environment is reflected in the decisions taken by managers. On the other hand, management consulting is one of the most important management techniques developed over the last fifty years. The secondary effect of this invention is the rapid development of new frameworks, tools, and techniques improving the operations in a number of companies. Exposure of consulting organizations to varying combinations of business circumstances and experiences of different companies have allowed for the accumulation of valuable knowledge and business experience. From this coupling, or interaction of knowledge and experience of consulting companies, on the one hand and the needs of management companies to recognize their role and hire consultants, on the other hand, developed the importance of financial consulting and auditing. Rational management processes cannot be imagined without reliable information provided by the audit, especially as the strategic management includes the control phase. The importance and relationship between consulting and management in companies that do business according to modern principles is a central topic of consideration in this paper.

Management potential of organizational culture in resolving business conflicts

Directory of Open Access Journals (Sweden)

Iryna Kopytova

2018-03-01

Full Text Available The purpose of the article is to determine peculiarities, essence, content, dialectic nature of correlation of business conflicts and organizational culture in developing countries (in the case of Ukraine. A special attention draws to preconditioned application of management potential of organization culture for maintaining management potential of organization culture for ensuring conflict management in business companies. The research showed that the internal reason for any business conflict cores in frameworks of interpersonal relations in the staff, which are conditioned under the impact of organization culture. This justifies its management significance in preventing and constructively resolving business conflicts in companies. The analysis of practice of management certifies that ignoring high management potential of organization culture and its inactivity in enterprises of Ukraine is a source of conflict-relatedness of social relations. The author suggests the principles to be followed in the formation of organizational culture. It will help to reduce the level of conflict in Ukrainian business organizations and will increase their efficiency and competitiveness.

An extension of the technology acceptance model for business intelligence systems: project management maturity perspective

Directory of Open Access Journals (Sweden)

Mirjana Pejić Bach

2017-01-01

Full Text Available Business intelligence systems (BISs refer to wide range of technologies and applications useful for retrieving and analyzing the large amount of information with the goal to generate knowledge useful for making effective business decision. In order to investigate adoption of BISs in companies, we propose a model based on the technology acceptance model (TAM that is expanded by variables representing the concept of a project management maturity (PMM. The survey on the sample of USA companies has been conducted with the chief information officer (CIO as the main informant. Structural equations model has been developed in order to test the research model. Results indicate that TAM expanded with the notion of PMM is useful in increasing understanding of BISs adoption in companies.

Performance Indicators for Business Rule Management

NARCIS (Netherlands)

Eline de Haan; dr. Martijn Zoet; Koen Smit

2016-01-01

From the article: With increasing investments in business rules management (BRM), organizations are searching for ways to value and benchmark their processes to elicitate, design, accept, deploy and execute business rules. To realize valuation and benchmarking of previously mentioned processes,

Issues for small businesses with waste management.

Science.gov (United States)

Redmond, Janice; Walker, Elizabeth; Wang, Calvin

2008-07-01

Participation by small and medium enterprise (SME) in corporate social responsibility issues has been found to be lacking. This is a critical issue, as individually SMEs may have little impact on the environment but their collective footprint is significant. The management style and ethical stance of the owner-manager affects business decision making and therefore has a direct impact on the environmental actions of the business. Although adoption of environmental practices to create competitive advantage has been advocated, many businesses see implementation as a cost which cannot be transferred to their customers. After a brief review of pertinent literature this paper reports on an exploratory investigation into the issue. Results show that whereas owner-managers of small enterprises express concern regarding the environment, this does not then translate into better waste management practices.

Conceptual Model of Business Value of Business Intelligence Systems

OpenAIRE

Popovič, Aleš; Turk, Tomaž; Jaklič, Jurij

2010-01-01

With advances in the business intelligence area, there is an increasing interest for the introduction of business intelligence systems into organizations. Although the opinion about business intelligence and its creation of business value is generally accepted, economic justification of investments into business intelligence systems is not always clear. Measuring the business value of business intelligence in practice is often not carried out due to the lack of measurement methods and resourc...

Defining collaborative business rules management solutions : framework and method

NARCIS (Netherlands)

dr. Martijn Zoet; Johan Versendaal

2014-01-01

From the publishers' website: The goal of this research is to define a method for configuring a collaborative business rules management solution from a value proposition perspective. In an earlier published study (Business rules management solutions: added value by means of business

The Importance of Meta-Knowledge for Business and Information Management

Directory of Open Access Journals (Sweden)

Gražina Kalibataitė

2013-08-01

Full Text Available The article analyzes meta-modeling—the trend of information systems’ engineering and its problems. An important feature of modern organization systems is the handling of information systems while exploiting, supporting and using certain organization processes. Knowledge (and meta-knowledge is becoming a key component in information systems as well as an important resource for enterprise. In order to adapt to modern business conditions it is necessary to unanimously manage all enterprise activity processes; and information sharing is inevitably necessary within an enterprise as well as while communicating with business partners. Therefore enterprises should improve their business processes (business information and manage them efficiently through the proper use of resources. In essence, information processes could be best described through the description of their role and purpose in implementing data storage processes, analyzing different processes in organization and the relationship between them. Each organization has its specifics, subjects and structure, therefore organizational information systems need be applied to the surrounding. From the point of view of the information process management, each organization is a net of related and interactive processes. Every organization should understand these processes to be able to improve and optimize them. Activity modeling helps to optimize the organization structure and activity, brings clarity, and aids in achieving the outstanding activity targets. Information about organization processes – consumers’ informational requirements that are accumulated in the activity models – becomes the structure of meta-knowledge that is the basis for different information systems’ solutions. To ensure the full informational flow to the company it is advisable to identify all possible resources and classify them. Organizations have to shape and analyze activity processes, i.e. make descriptions of

Social responsibility as a management system

Directory of Open Access Journals (Sweden)

Nuria Arimany-Serrat

2018-02-01

Originality/value: The study identifies a business management system that continuously organises and improves the performances of a company in the area of Corporate Social Responsibility, through audited certification that enhances the competitivity of companies that hold the international standard. The study also demonstrates the need for a management system to integrate into business models.

The Application of Collaborative Business Intelligence Technology in the Hospital SPD Logistics Management Model

Science.gov (United States)

LIU, Tongzhu; SHEN, Aizong; HU, Xiaojian; TONG, Guixian; GU, Wei

2017-01-01

Background: We aimed to apply collaborative business intelligence (BI) system to hospital supply, processing and distribution (SPD) logistics management model. Methods: We searched Engineering Village database, China National Knowledge Infrastructure (CNKI) and Google for articles (Published from 2011 to 2016), books, Web pages, etc., to understand SPD and BI related theories and recent research status. For the application of collaborative BI technology in the hospital SPD logistics management model, we realized this by leveraging data mining techniques to discover knowledge from complex data and collaborative techniques to improve the theories of business process. Results: For the application of BI system, we: (i) proposed a layered structure of collaborative BI system for intelligent management in hospital logistics; (ii) built data warehouse for the collaborative BI system; (iii) improved data mining techniques such as supporting vector machines (SVM) and swarm intelligence firefly algorithm to solve key problems in hospital logistics collaborative BI system; (iv) researched the collaborative techniques oriented to data and business process optimization to improve the business processes of hospital logistics management. Conclusion: Proper combination of SPD model and BI system will improve the management of logistics in the hospitals. The successful implementation of the study requires: (i) to innovate and improve the traditional SPD model and make appropriate implement plans and schedules for the application of BI system according to the actual situations of hospitals; (ii) the collaborative participation of internal departments in hospital including the department of information, logistics, nursing, medical and financial; (iii) timely response of external suppliers. PMID:28828316

Future Directions of Management Science and Operations Management in Business School Curricula

Science.gov (United States)

Fuller, Jack A.; Denton, James W.

2006-01-01

The fields of Management Science (MS) and Operations Management (OM) have co-existed in business school curricula for over a half century. This paper examines five trends that point toward a bright future for Operations Management in the business curriculum. These trends include an increasing emphasis on global competition, the growth of the…

REALIZING BUSINESS PROCESS MANAGEMENT BY HELP OF A PROCESS MAPPING DATABASE TOOL

CERN Document Server

Vergili, Ceren

2016-01-01

In a typical business sector, processes are the building blocks of the achievement. A considerable percentage of the processes are consisting of business processes. This fact is bringing the fact that business sectors are in need of a management discipline. Business Process Management (BPM) is a discipline that combines modelling, automation, execution, control, measurement, and optimization of process by considering enterprise goals, spanning systems, employees, customers, and partners. CERN’s EN – HE – HM section desires to apply the BPM discipline appropriately for improving their necessary technical, administrative and managerial actions to supply appropriate CERN industrial transport, handling and lifting equipment and to maintain it. For this reason, a Process Mapping Database Tool is created to develop a common understanding about how the section members can visualize their processes, agree on quality standards and on how to improve. It provides a management support by establishing Process Charts...

Business Models for Corporate Innovation Management

DEFF Research Database (Denmark)

Brem, Alexander; Trapp, Martin; Voigt, Kai-Ingo

2018-01-01

or a specific product innovation. From a body of extant literature, we develop a BMI identification tool which is then tested by senior managers from four large European corporations to assess whether innovation efforts represent BMI. The tool operationalises BMI and offers straightforward criteria......Business model innovation (BMI) is the process of integrating a new logic of doing business into an established firm to improve profitability or to capitalise on new business opportunities. However, existing research offers only limited clarity on BMI compared to business model upgrades...

The role of logistics information system in the business-decision process

OpenAIRE

Galicic, Vlado; Pilepic, Ljubica

2007-01-01

The development of logistics information systems that support decision-making, together with the use of business intelligence, provides assistance and support to logistics managers in the decision process, thereby impacting on the quality of business and productivity. Being better informed and having greater intelligence for decision-making can help to create new value and gain competitive advantage. Logistics business systems in a tourism destination appreciate the importance of information ...

The process of Risk management for E-business

Directory of Open Access Journals (Sweden)

Erion Lekaj

2017-07-01

Full Text Available In the new Internet economy, risk management plays a critical role to protect the organization and its ability to perform their business mission, not just its IT assets. Risk management is the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. The risk management is an important component of an IT security program. Information and communications technology management and IT security are responsible for ensuring that technology risks are managed appropriately. These risks originate from the deployment and use of IT assets in various ways, such as configuring systems incorrectly or gaining access to restricted soft ware.

A new future for business? Rethinking management theory and business strategy

NARCIS (Netherlands)

Hahn, T.; Kolk, A.; Winn, M.

2010-01-01

In this introductory article, we discuss the need for a rethinking of the theoretical foundations of management and the practice of business strategy in view of a range of social, environmental and ethical challenges that highlight the limits of ‘business as usual’. Calls for a reconsideration of

Business Schools and Corporate Management Development.

Science.gov (United States)

Beeby, Mick; Jones, Warwick

1997-01-01

Responses from 97 managers in southwest England indicated the following: the marketplace is increasingly competitive and demanding; key goals of management development are competitive advantage and demonstrable return; managers need leadership and change, personal, and strategic management skills; and selection of a business school or other…

Managing business compliance using model-driven security management

Science.gov (United States)

Lang, Ulrich; Schreiner, Rudolf

Compliance with regulatory and governance standards is rapidly becoming one of the hot topics of information security today. This is because, especially with regulatory compliance, both business and government have to expect large financial and reputational losses if compliance cannot be ensured and demonstrated. One major difficulty of implementing such regulations is caused the fact that they are captured at a high level of abstraction that is business-centric and not IT centric. This means that the abstract intent needs to be translated in a trustworthy, traceable way into compliance and security policies that the IT security infrastructure can enforce. Carrying out this mapping process manually is time consuming, maintenance-intensive, costly, and error-prone. Compliance monitoring is also critical in order to be able to demonstrate compliance at any given point in time. The problem is further complicated because of the need for business-driven IT agility, where IT policies and enforcement can change frequently, e.g. Business Process Modelling (BPM) driven Service Oriented Architecture (SOA). Model Driven Security (MDS) is an innovative technology approach that can solve these problems as an extension of identity and access management (IAM) and authorization management (also called entitlement management). In this paper we will illustrate the theory behind Model Driven Security for compliance, provide an improved and extended architecture, as well as a case study in the healthcare industry using our OpenPMF 2.0 technology.

BUSINESS PROCESS REENGINEERING AS THE METHOD OF PROCESS MANAGEMENT

Directory of Open Access Journals (Sweden)

O. Honcharova

2013-09-01

Full Text Available The article is devoted to the analysis of process management approach. The main understanding of process management approach has been researched in the article. The definition of process and process management has been given. Also the methods of business process improvement has been analyzed, among them are fast-analysis solution technology (FAST, benchmarking, reprojecting and reengineering. The main results of using business process improvement have been described in figures of reducing cycle time, costs and errors. Also the tasks of business process reengineering have been noticed. The main stages of business process reengineering have been noticed. The main efficiency results of business process reengineering and its success factors have been determined.

Factors and Competences for Business Process Management Systems implementation : Factoren en Competenties met betrekking tot de Implementatie van Business Process Management Systemen

NARCIS (Netherlands)

Pascal Ravesteijn

2011-01-01

De markt voor Business Process Management (BPM) software groeit razend snel. Voor 2010 wordt er een marktomvang voorspeld van tussen de 1 tot 6 miljard dollar, dit betekend dat deze markt sinds 2005 meer dan verdubbeld is. BPM krijgt ook in toenemende mate publiciteit in de markt echter dan gaat het

Business intelligence appliances in nuclear plant information system

International Nuclear Information System (INIS)

Bai Zhe; Zou Yuanhao

2012-01-01

With the widely use of information system, the enterprise has accumulated large amount of business data. It is urgent and complicated task to manipulate the massive and complex data collation, dig out the useful knowledge which can assist business managers and technical staff with decision-making and error analysis. At present, the business intelligence is in its initial stage in nuclear power plants (NPP), most of the plants start to show and analyze the data at the end-user interface, then go further with Data Mining gradually. By the basis of Data Warehouse. Online Analytical Processing and Data Mining technology, the data can be extracted, transformed and loaded. After the processing, the data is converted into useful information for plant managers to have different perspectives of decision-making and technical staff to analyse errors. (authors)

Management systems in production operations

International Nuclear Information System (INIS)

Walters, K.B.; Henderson, G.

1993-01-01

The Cullen Enquiry into the Piper Alpha disaster in the U.K. North Sea recommended that an operator should formally present it's company Management System and demonstrate how safety is achieved throughout the life cycle of a platform, from design through operation to abandonment. Brunei Shell Petroleum has prepared a corporate level Safety Management System. As part of Safety Case work, the corporate system is being extended to include the development of specific Management Systems with particular emphasis on offshore production operations involving integrated oil and gas facilities. This paper will describe the development of Management Systems, which includes an intensive Business Process Analysis and will comment upon it's applicability and relationship to ISO 9000. The paper will further describe the applicability and benefits of Management Systems and offer guidance on required effort. The paper will conclude that development of structured Management Systems for safety critical business processes is worthwhile but prioritization of effort will be necessary. As such the full adoption of Management Systems will be directional in nature

Cultural management in family business

Directory of Open Access Journals (Sweden)

Patricia Amelia Tomei

2010-01-01

Full Text Available This article's main goal is to analyze how the evolution of organizational culture can impact business performance. A theoretical framework was developed based on a review of the literature relating to organizational culture and family business succession management models. A single case study methodology was adopted based on primary and secondary data obtained through documentary research, participant observation and interviews at Guapo Loco, a Brazilian chain of Mexican restaurants / fun bars, which is a family company and was founded in Rio de Janeiro in 1996. We focused on its leader's trajectory and its implications for the life cycle of the family business, the founder¿s dream and vision, succession and cultural management difficulties. We conclude that it is possible for an organization to become trapped by its cultural formation. We will see that as it reaches maturity, the organizational, family and shareholder dimensions need to adapt in a similar fashion. At this stage, the organizational culture may become dysfunctional, jeopardizing the organization's survival.

COMPLIANCE AS FACTORING BUSINESS RISK MANAGEMENT: CONTROL ASPECTS

Directory of Open Access Journals (Sweden)

V.K. Makarovych

2016-03-01

Full Text Available Indetermination of modern economy conditions and the lack of theoretical knowledge gained by domestic scientists about risk in factoring business actualize the research concerning the methodology and technique of factoring companies’ risk management. The article examines compliance which is the technology innovative for Ukrainian market of factoring risk management technologies. It is determined that the compliance is the risk management process directed to free will correspondence to state, international legislation as well as to the ethics standards accepted in the field of regulated legal relations and to the traditions of business circulation to sustain the necessary regulations and standards of market behaviour, and to consolidate the image of a factoring company. Compliance risks should be understood as the risks of missed profit or losses caused by the conflicts of interests and the discrepancy of employees’ actions to internal and external standard documents. The attention is paid to the control over the compliance. The author singles out 3 kinds of the compliance control such as institutional, operational and the compliance control over the observance of conducting business professional ethics regulations which are necessary for providing of efficient management of factoring business risks. The paper shows the organizing process of factoring business compliance control (by the development of internal standard documents, a compliance program, the foundation of compliance control subdivision, monitoring of the risks cause the choice, made by management entities of a factoring company, of the management methods of risks for their business. The development of new and improvement of existed forms of compliance control organizing process help satisfy users’ information needs and requests of the risk management factoring company department. The suggestions proposed create the grounds for the transformation and improvement of factoring

GREEN BUSINESS PROCESS MANAGEMENT: A RESEARCH AGENDA

Directory of Open Access Journals (Sweden)

Aditya Ghose

2010-01-01

Full Text Available There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive technologies or waste disposal techniques, we often ignore the fact that the ability to optimize (existing operations to reduce their emissions impact is fundamental to this exercise. Business process management (BPM technology, with its focus on understanding, modelling and improving/optimizing business processes, is a key starting point. Process modelling technology has applications beyond what we would traditionally describe as business processes - we can also model and improve manufacturing and other "physical" processes. This paper describes the contours of the emerging research landscape in green business process management and presents some early results in this area.

Foundational Report Series: Advanced Distribution Management Systems for Grid Modernization, Business Case Calculations for DMS

Energy Technology Data Exchange (ETDEWEB)

Lu, Xiaonan [Argonne National Lab. (ANL), Argonne, IL (United States); Singh, Ravindra [Argonne National Lab. (ANL), Argonne, IL (United States); Wang, Jianhui [Argonne National Lab. (ANL), Argonne, IL (United States); Reilly, James T. [Reilly Associates, Pittson, PA (United States)

2017-01-01

Distribution Management System (DMS) applications require a substantial commitment of technical and financial resources. In order to proceed beyond limited-scale demonstration projects, utilities must have a clear understanding of the business case for committing these resources that recognizes the total cost of ownership. Many of the benefits provided by investments in DMSs do not translate easily into monetary terms, making cost-benefit calculations difficult. For example, Fault Location Isolation and Service Restoration (FLISR) can significantly reduce customer outage duration and improve reliability. However, there is no well-established and universally-accepted procedure for converting these benefits into monetary terms that can be compared directly to investment costs. This report presents a methodology to analyze the benefits and costs of DMS applications as fundamental to the business case.

Total Quality Management and Business Excellence: The Best Practices at Toyota Motor Corporation.

Directory of Open Access Journals (Sweden)

Sorin-George Toma

2017-05-01

Full Text Available Today’s rough competition at a global level in all spheres of activity imposes companies worldwide to make sustained efforts in order to improve their products, services and processes. The automotive industry has always provided valuable examples of companies that achieved business excellence by putting quality at the core of their production system such as Toyota Motor Corporation. It has continuously designed, implemented and developed the Toyota Production System that influenced the emergence of the business excellence models. The paper aims to highlight the relationship between the concepts of total quality management and business excellence, and to identify and analyze the best practices related to them at Toyota Motor Corporation, a leader of automotive industry. The information obtained through the direct and personal observation method and from multiple secondary sources of data was collected, processed and analyzed in order to achieve the objectives of the paper. The main results show that the best practices of Toyota Motor Corporation related to total quality management and business excellence derive from the Toyota Production System and these practices are to be found in the attributes of business excellence.

Financial Accountant Versus Managerial Accountant in the Hotel Business System

Directory of Open Access Journals (Sweden)

Ivana Zubac

2012-01-01

Full Text Available From the perspective of financial or managerial accountant, subject of interest in this paper is the relationship of financial and managerial accounting in the hotel business. Being necessary functions within the business system of hotel company, their mutual connection as well as their differences are explained. The management of hotel company makes decisions based on accounting information from both parts of accounting. As support to hotel management in decision-making, financial accountant provides financial information about past events, while managerial accountant provides non-financial information oriented toward future. The example above is just one out of many specific tasks, which are performed by accountants of specific part of hotel accounting system. Without their support, the management could not make correct and timely decisions with certainty. The importance of the roles of financial and managerial accountant is reflected through need for a wide knowledge in the field of accounting in specific business conditions of hotel industry.

Model of high-tech businesses management under the trends of explicit and implicit knowledge markets: classification and business model

Directory of Open Access Journals (Sweden)

Guzel Isayevna Gumerova

2015-03-01

Full Text Available Objective to define the notion of ldquohightech businessrdquo to elaborate classification of hightech businesses to elaborate the business model for hightech business management. Methods general scientific methods of theoretical and empirical cognition. Results the research presents a business model of hightech businesses management basing on the trends of explicit and explicit knowledge market with the dominating implicit knowledge market classification of hightech businesses taking into consideration the three types of economic activity possibilities to manage hightech business basing on its market cost technological innovations costs and business indicators. Scientific novelty the interpretation of the notion of ldquohightech businessrdquo has been renewed the classification of hightech businesses has been elaborated for the first time allocating three groups of enterprises. Practical value theoretical significance ndash development of notional apparatus of hightech business management practical significancenbsp ndash grounding of the necessity to manage enterprises under development of explicit and explicit knowledge markets in Russia as a complex of capital and noncapital assets with dominating indicators of ldquomarket valuerdquo and ldquolife span of a companyrdquo. nbsp

The integrity management cycle as a business process

Energy Technology Data Exchange (ETDEWEB)

Ackhurst, Trent B.; Peverelli, Romina P. [PIMS - Pipeline Integrity Management Specialists of London Ltd. (United Kingdom).

2009-07-01

It is a best-practice Oil and Gas pipeline integrity and reliability technique to apply integrity management cycles. This is conforms to the business principles of continuous improvement. This paper examines the integrity management cycle - both goals and objectives and subsequent component steps - from a business perspective. Traits that businesses require, to glean maximum benefit from such a cycle, are highlighted. A case study focuses upon an integrity and reliability process developed to apply to pipeline operators. installations. This is compared and contrasted to the pipeline integrity management cycle to underline both cycles. consistency with the principles of continuous improvement. (author)

Recent Development in Big Data Analytics for Business Operations and Risk Management.

Science.gov (United States)

Choi, Tsan-Ming; Chan, Hing Kai; Yue, Xiaohang

2017-01-01

"Big data" is an emerging topic and has attracted the attention of many researchers and practitioners in industrial systems engineering and cybernetics. Big data analytics would definitely lead to valuable knowledge for many organizations. Business operations and risk management can be a beneficiary as there are many data collection channels in the related industrial systems (e.g., wireless sensor networks, Internet-based systems, etc.). Big data research, however, is still in its infancy. Its focus is rather unclear and related studies are not well amalgamated. This paper aims to present the challenges and opportunities of big data analytics in this unique application domain. Technological development and advances for industrial-based business systems, reliability and security of industrial systems, and their operational risk management are examined. Important areas for future research are also discussed and revealed.

Small Business Management Volume III: Curriculum. An Adult Education Program.

Science.gov (United States)

Persons, Edgar A.; Swanson, Gordon I.

The small business management adult education program outlined in this curriculum guide is designed to help small business entrepreneurs solve their business management problems and attain the goals they have established for their businesses and their families. (An instructor's manual and practice problems are in separate volumes.) The 3-year…

Nordic Management and Sustainable Business

DEFF Research Database (Denmark)

Preuss, Bjørn

2017-01-01

of the Nordics and from that wants to answer if this management approach fosters a sustainable business culture. For defining the management and cultural approach applied in Nordic companies, the method of text mining in relation with machine learning will be used. Among European companies, the Nordic companies...

Major Management Challenges and Program Risks: Small Business Administration

Science.gov (United States)

2001-01-01

2001 Major Management Challenges and Program Risks Small Business AdministrationGAO-01-260 Form SF298 Citation Data Report Date ("DD MON YYYY...34) 00JAN2001 Report Type N/A Dates Covered (from... to) ("DD MON YYYY") Title and Subtitle Major Management Challenges and Program Risks Small Business ...Administration (SBA) as it seeks to aid, counsel, assist, and protect the interests of the nations small businesses and help businesses and families

ASBO at 100: A Century of School Business Management

Science.gov (United States)

School Business Affairs, 2010

2010-01-01

This article talks about Association of School Business Officials International (ASBO) at a century of school business management. As ASBO International celebrates its centennial, one should reflect on the truth of this often-heard quote and how it applies to the field of school business management in general and the association in particular.…

Implementing a Business Intelligence System for small and medium-sized enterprises

OpenAIRE

Sang, G.; Xu, Lai; de Vrieze, Paul Ton

2016-01-01

Over the years, Business Intelligence (BI) systems have become critically important to organizations due to the increasing fast-paced competition, the vast amount of daily generated data and the complexity of how to manage collected data. Business intelligence systems empower organizations to gain insights and to understand a clearer view of their vast data, business and customers, which help to make better decisions and hence produce better results and increase profit. BI refers to a collect...

Strategic Management Planning of Soybean Store Hadijanto Trisno with the Purpose of Developing Business and Facing Competition

OpenAIRE

Tedjalaksana, Retta Margaretta; Aldianto, Leo

2013-01-01

Every development demand a change, include in business world. Small businesses that are still using traditional management system face a challenge to maintaining the business continuity and facing competition in this modern era. Soybean Store Hadijanto Trisno, a hereditary business is facing some issues in running the business, which are company doesn't have functional division, lack of workers and transport during peak hours, and no database system. Those business issues are explored throu...

A Model to Identify the Most Effective Business Rule in Information Systems using Rough Set Theory: Study on Loan Business Process

Directory of Open Access Journals (Sweden)

Mohammad Aghdasi

2011-09-01

In this paper, a practical model is used to identify the most effective rules in information systems. In this model, first, critical business attributes which fit to strategic expectations are taken into account. These are the attributes which their changes are more important than others in achieving the strategic expectations. To identify these attributes we utilize rough set theory. Those business rules which use critical information attribute in their structures are identified as the most effective business rules. The Proposed model helps information system developers to identify scope of effective business rules. It causes a decrease in time and cost of information system maintenance. Also it helps business analyst to focus on managing critical business attributes in order to achieve a specific goal.

Business Management in the advanced information society

Science.gov (United States)

Saeki, Akio

This is a record of the commemorative lecture at the fifth anniversary of the establishment of the JICST Tohoku Branch Office. Lecturer explains about business management in the information age. "Management" originally means sensing and coping with changes. Thus, the business has to get information as quickly as possible and take the best possible measure for the new issues. As it is definitely important for the business to make an appropriate prediction, information including unknown facts is very valuable. Technological prediction is particulary indispensable for the business. It is available, to some extent, by looking back the steps of technological development in the past. As the characteristics of information age, lecturer explains that there will be less information gap in the world, due to the development of telecommunication technology.

Business managers turn to risk assessment

International Nuclear Information System (INIS)

Allen, Frank

1993-01-01

Risk assessments have evolved to help technical managers in nuclear and other industries to design and operate plant with safety in mind. However, they are now developing into the area of business management. (author)

Improving Operational Risk Management Using Business Performance Management Technologies

Directory of Open Access Journals (Sweden)

Bram Pieket Weeserik

2018-02-01

Full Text Available Operational Risk Management (ORM comprises the continuous management of risks resulting from: human actions, internal processes, systems, and external events. With increasing requirements, complexity and a growing volume of risks, information systems provide benefits for integrating risk management activities and optimizing performance. Business Performance Management (BPM technologies are believed to provide a solution for effective Operational Risk Management by offering several combined technologies including: work flow, data warehousing, (advanced analytics, reporting and dashboards. BPM technologies can be integrated with an organization’s Planning & Control cycle and related to strategic objectives. This manuscript aims to show how ORM can benefit from BPM technologies via the development and practical validation of a new maturity model. The B4ORM maturity model was developed following the Design Science Research approach. The maturity model relates specific maturity levels of ORM processes with BPM technologies applicable for a specific maturity stage. There appears to be a strong relationship (0.78 with ORM process maturity and supporting BPM technologies. The B4ORM maturity model as described in this manuscript provides an ideal path of BPM technologies related to six distinctive stages of ORM, leading towards technologies suitable for continuous improvement of ORM processes and organization-wide integration.

Business Intelligence and Performance Management

OpenAIRE

TANASE, George Cosmin

2015-01-01

Globalisation, volatile markets, legal changes and technical progress have an immense impact on business environments in most industries. More and more IT is deployed to manage the complexity. As a result, companies and organisations have to handle growing volumes of data which have become a valuable asset. The ability to benefit from this asset is increasingly essential for business success. Therefore, fast storage, reliable data access, intelligent information retrieval, and new decision-ma...

DOD Business Systems Modernization: Progress Continues to Be Made in Establishing Corporate Management Controls, but Further Steps are Needed

Science.gov (United States)

2007-05-01

Officer BEA business enterprise architecture BEP business enterprise priority BTA Business Transformation Agency CIO chief information...Board IT information technology ITIM Information Technology Investment Management framework NCES Net-Centric Enterprise Services OMB...18GAO, Information Technology Investment Management: A Framework for Assessing and Improving Process Maturity, GAO-04-394G (Washington, D.C.: March 2004

Chinese business managers' moral decision-making

OpenAIRE

LIN, NASA

2011-01-01

The topic of this thesis is about moral decision-making, and the main objective of this study is to research the moral decision-making of Chinese business managers based on the analysis of data. The study adopts systematic literature of qualitative research method and is constructed by means of qualitative analysis of 64 data articles. The 64 data articles are the journals from the Database of Chinese Academic Journals, Journal of Business Ethics and other leading business journals from the y...

A Danish-Vietnamese Partnership for Business and Technology Development in Solid Waste Management

DEFF Research Database (Denmark)

Christensen, David; Bach, Leu Tho

2015-01-01

In business and socio-technical literature, partnerships are highlighted as an important tool for developing sustainable solutions to environmental challenges, such as the waste management systems of developing countries. In order to investigate the formation of North–South partnerships...... in this respect, the business development process of a Danish–Vietnamese partnership in the waste sector is analyzed in this paper. From a participant's perspective, a business development process is narrated, showing how innovation management in partnerships evolves: through socially and culturally influenced......-based electricity production. This case study highlights issues for partnership facilitation: careful partner selection, managing different interests, cultural differences, and securing joint ownership in constructing a solution, while also showing the need for a comprehensive understanding of these issues...

Model of high-tech businesses management under the trends of explicit and implicit knowledge markets: classification and business model

OpenAIRE

Guzel Isayevna Gumerova; Elmira Shamilevna Shaimieva

2015-01-01

Objective to define the notion of ldquohightech businessrdquo to elaborate classification of hightech businesses to elaborate the business model for hightech business management. Methods general scientific methods of theoretical and empirical cognition. Results the research presents a business model of hightech businesses management basing on the trends of explicit and explicit knowledge market with the dominating implicit knowledge market classification of hightech business...

Integral consideration of integrated management systems

International Nuclear Information System (INIS)

Frauenknecht, Stefan; Schmitz, Hans

2010-01-01

Aim of the project for the NPPs Kruemmel and Brunsbuettel (Vattenfall) is the integral view of the business process as basis for the implementation and operation of management systems in the domains quality, safety and environment. The authors describe the integral view of the business processes in the frame of integrated management systems with the focus nuclear safety, lessons learned in the past, the concept of a process-based controlling system and experiences from the practical realization.

Internationalizing business education for globally competent managers

NARCIS (Netherlands)

Kedia, Ben L.; Englis-Danskin, Paula

2011-01-01

The world is shrinking as developments in technology and transportation rapidly increase global opportunities and challenges for businesses. Furthermore, developing markets are becoming increasingly important, creating new challenges for managers. Business education must step in and prepare

Disaster Risk Management In Business Education: Setting The Tone

Directory of Open Access Journals (Sweden)

JUAN PABLO SARMIENTO

Full Text Available Looking for windows of opportunity to mainstream disaster risk management within business education, in 2015, the United Nations Office for Disaster Reduction's (UNISDR Private Sector Alliance for Disaster Resilient Societies (ARISE, partnered with Florida International University's Extreme Events Institute (FIU-EEI and 12 international leading business schools. This partnership began with a call for White Papers to propose innovative approaches to integrate cutting edge disaster management content into business education programs and other academic offerings, based on seven themes or niches identified: (1 Strategic Investment and Financial Decisions; (2 Generating Business Value; (3 Sustainable Management; (4 Business Ethics and Social Responsibility; (5 Business Continuity Planning; (6 Disaster Risk Metrics; and (7 Risk Transfer. In March 2016, an international workshop was held in Toronto, Canada to present the White Papers prepared by the business schools, and discuss the most appropriate approaches for addressing the areas of: teaching and curriculum; professional development and extension programs; internships and placement; research opportunities; and partnerships and collaboration. Finally, the group proposed goals for advancing the implementation phase of the business education initiatives, and to propose mechanisms for monitoring and follow-up.

The Domains of Undergraduate International Business and International Management Courses in Accredited Schools of Business

Science.gov (United States)

Adams, Janet S.; Veliyath, Rajaram

2003-01-01

This study compared undergraduate international business and international management course syllabi from 190 management departments at accredited U.S. business schools. Comparisons revealed considerable overlap in topic areas in the two courses. The findings indicate the need for greater domain clarity and differentiation in objectives, topic…

Restaurant Management System Over Private Network

OpenAIRE

Amanat Dhillon; Shreya Tuli

2017-01-01

Restaurant Management System over Private Network is an automated business environment which allows restaurants to reduce operational costs increase efficiency of business improve customer satisfaction cut down labour costs decrease order processing time and provide better Quality-of-ServiceQ-S. This system manages a digital menu allowing the customers to place orders easily. Authentication fields for employees enable better administration of the restaurant. The whole restaurant is integrated...

People management as indicator of business excellence

DEFF Research Database (Denmark)

Haffer, Rafal; Kristensen, Kai

2010-01-01

Purpose – This paper aims to show the importance of people management as a key indicator of business excellence based on four research projects, conducted on the samples of Polish (in the years 2004-2005 and 2006-2007) and Danish companies (in 1999 and 2005). Design/methodology/approach – EFQM...... it possible to compare developing Polish and developed Danish companies in their initiatives aiming at business excellence. Findings – The results indicate significant negligence in the management of human resources as one of the initiatives towards business excellence of Polish enterprises before Poland...... Excellence Model indicators were used as the evaluation criteria for the studies. The data were next estimated as a structural equation model by partial least squares using SmartPLS software. That estimation was conducted on the model of the Danish Business Excellence Index methodology. Presented data make...

How do small business managers influence employee satisfaction and commitment?

Directory of Open Access Journals (Sweden)

Janine Kruger

2010-12-01

Originality and value of the research : This research focused on what small business managers should concentrate on when motivating their employees. Small business managers should also realise that motivation cannot be separated from employee satisfaction and commitment. The value of the research is that when small business managers pay more attention to these factors as identified in this study, it may lead to better business performance in the long run. With regard to the originality of this research, previous research has focused mainly on motivational theories without reaching a conclusion or highlighting possible strategies that could be used by small businesses to motivate employees.

Business process quality management

NARCIS (Netherlands)

Reijers, H.A.; Mendling, J.; Recker, J.; Brocke, vom J.; Rosemann, M.

2010-01-01

Abstract Process modeling is a central element in any approach to Business Process Management (BPM). However, what hinders both practitioners and aca demics is the lack of support for assessing the quality of process models — let alone realizing high quality process models. Existing frameworks are

Previously Identified Deficiencies Not Corrected in the General Fund Enterprise Business System Program

Science.gov (United States)

2011-06-15

Army AAA Report No. A-2009-0226- FFM , “Examination of Federal Financial Management Improvement Act Compliance - Test Validation General Fund Enterprise...Business System Release 1.2,” September 30, 2009 AAA Report No. A-2009-0231- FFM , “General Fund Enterprise Business System - Federal Financial...Management Improvement Act Compliance Examination of Release 1.3 Functionality,” September 30, 2009 AAA Report No. A-2009-0232- FFM , “General Fund

New management practice in the hotel business – The case of the hotel Excelsior

Directory of Open Access Journals (Sweden)

Ivona Vrdoljak

2004-01-01

Full Text Available The paper analyses the new management practice in the hotel industry. Over recent years, the environment for hotel management in Croatia has changed radically. Difficult business conditions require the transformation of management in the hotel industry. From the old-style business model, in which hotel managers were focused inwards on the hotel and its operation, a new paradigm encompassing a more externally oriented focus is now required. The current transformation of socially-owned hotels into capital-based and market-oriented business enterprises will accelerate the general process of privatisation and promote incentive management strategies. The article gives the research results of the new management practice in the case of the hotel "Excelsior" in Dubrovnik. It is one of the most successful hotels on the Croatian coast, which practises modern management. The research referred to management level, sex, age and educational structure of managers, their continuing education, knowledge, skills and characteristics of management, main functions of management, delegation of authorities and responsibilities, management system, decision-making, styles of leading and governing of managers by their time. The received results have been compared with the earlier management approach of the above-mentioned hotel. The objective of the paper is to point out the importance of the new management practice and its contribution to the successful hotel business.

An Integrated Sustainable Business and Development System: Thoughts and Opinions

Directory of Open Access Journals (Sweden)

Rachel J. C. Chen

2014-09-01

Full Text Available Companies understand the importance of monitoring and managing their environmental impacts and aim to integrate, with consistent quality control, effective reduce-reuse-recycle programs and risk preventions. By building an integrated sustainable business and development system to meet certain environmental standards, many companies are eligible to be “green” certified. Companies may consider recognizing global visions on sustainability while implementing local best practices. An integrated sustainable business and development system includes talent management, sustainable supply chain, practicing strategies of leveraging resources effectively, implementing social responsibilities, initiating innovative programs of recycling, reducing, and reusing, advancing leaders’ perceptions towards sustainability, reducing innovation barriers, and engaging sustainable practices strategically.

The Role of Knowledge Management in E-Business Strategy

Directory of Open Access Journals (Sweden)

Ali Khalouei

2014-09-01

Full Text Available The purpose of this research is to study the role of knowledge management in building an E-business strategy. In terms of purpose, nature and data collection, the research is respectively an applied, descriptive-survey and field study research. The population of the research consisted of two groups. The first one included 10 experts in the field of knowledge management and E-who determined the validity of the research instrument. In the second stage and to test hypothesizes, 180 usable questionnaires were gathered from people who were related to E-business. In the first stage of the research, the role of knowledge management in implementing each stage of E-business strategy bulling model of Hackbarth and Kettinger, including initiation, diagnosis, strategic choice, and transition, was verified by experts. Then the rate of using knowledge management in building an E-Business strategy by three great Iranian companies was studied. The result of the present research shows that in these three companies, knowledge management has a significant role in all stages of building an E-Business strategy. However, the importance of the mentioned role in each activity and is far different.

Implementing business continuity management systems and sharing best practices at a European bank.

Science.gov (United States)

Aronis, Stelios; Stratopoulos, Georgios

2016-01-01

This paper provides an overview of the methodology applied by the Alpha Bank Group in order to implement a business continuity management (BCM) programme to its parent company (Alpha Bank SA), as well as to its subsidiaries in Albania, Bulgaria, Cyprus, Former Yugoslav Republic of Macedonia, Greece, Romania, Serbia, UK and Ukraine. It also reviews the problems faced, how they were overcome and the lessons learned. When implementing a BCM programme in a large organisation, it is very important to follow the methodology described by BCM standard ISO 22301, otherwise the business continuity plan is unlikely to work efficiently or comply with the business recovery requirements, as well as with the requirements of other interested parties, such as customers, regulatory authorities, vendors, service providers, critical associates, etc.

Business model and problem about the radioactive wastes management

International Nuclear Information System (INIS)

Yoshida, Norimasa; Torii, Hiroyuki

2007-01-01

The PFI (Private Finance Initiative) is a new method to construct, maintain and manage public facilities by using private capital, management skills, and technical abilities. This article described business model and related problem for making use of PFI for the management of low-level radioactive wastes produced at reactors and nuclear fuel facilities of research institutes, universities and others. This service projects could provide public services with higher quality while reducing the business costs to the country and the local authority. Social impacts, business models and risks of the projects had been assessed. (T. Tanaka)

Managing creativity in business market relationships

DEFF Research Database (Denmark)

Andersen, Poul Houman; Kragh, Hanne

2013-01-01

The guest editors' introduction to the Special Issue on managing creativity in business market relationships positions the topic at the intersection between interorganizational research and creativity research. It introduces three paradoxes that managers of such processes face: a) the tension...

Limitations and challenges towards an effective business continuity management in Nuklear Malaysia

Science.gov (United States)

Hamid, A. H. A.

2018-01-01

One of Nuklear Malaysia’s top concerns is radiological and nuclear safety as well as security preparedness of its operational facility management, which was bonded by Act 304, Directive 20 and International Atomic Energy Agency (IAEA) guidelines. In 2012, the Malaysian government initialised the Business Continuity Management System under the supervision of Malaysian Administrative Modernization and Management Planning Unit (MAMPU), referring to MAMPU.BPICT.700-4/2/11 (3), ISO 22301:2012 and Business Continuity Good Practice Guidelines 2013 documentation. These standards are integral to the implementation of a resilient management program that indicates an organisation’s capability to prevent any accident from occurring and spreading its impact, which includes sufficient recovery action to post-accident situation towards a normal operational and managerial state. Unfortunately, there is a lack of certified Business Continuity Management standard among the public sector agencies compared to local private sectors. Subsequently, Nuklear Malaysia has been selected by MAMPU and CyberSecurity Malaysia as one of the pioneering agencies to be certified accordingly. This paper significantly recognized Nuklear Malaysia’s effort to plan, analyse, design, implement, review and validate the establishment of this standard currently. The project was implemented using a case study approach to complete the required certification activities. As a result, this paper proposed benchmarking the selected literature reviews against the Nuklear Malaysia experience to determine best practices in implementing and managing Business Continuity effectively. It concluded that a resilient Business Continuity Management program needs to be incorporated into Nuclear Malaysia’s capabilities in ensuring its mitigation capacities to survive any unexpected event and subsequently overcome future challenges.

THE COMBINED USE OF BUSINESS MANAGEMENT WITH FACILITY MANAGEMENT AS AN OPTION FOR INTELLIGENT BUILDING

Directory of Open Access Journals (Sweden)

Andreas Dittmar Weise

2014-01-01

Full Text Available Words like Business Management (BM and Facility Management (FM are well known as separate management methods. FM offers transparency about their property costs and exploitation, starting from the planning phase until its demolition. The investor sees this in the property invested capital and its recoverable yield. This means they also want a profit with their real estates. Besides this, changes in the social and environmental requirements become necessary to adapt the properties. The solution is called Intelligent Building. Its primary aim is to collect and select previous knowledge and information about Facility Management and Business Management. It is an application, mainly with sight to characterize and describe the possibilities of use of intelligent buildings as a combination of Facility and Business Management. This paper is an indirect survey carried out through a documental procedure in the form of a bibliographic research and theoretician study. Intelligent Building as combination of FM and BM is new, but in our times necessary to satisfy the needs of the demand. This type of building needs to be flexible in its structure and services, open for changes in environmental requirements, e.g. saving energy, and needs a lot of technology to realize their functions. Consequently, it will be sustainable for a value enhancement. With a Computer Aided Facilities Management system this is possible and the company will be more flexible in relation to the competitors and future changes.

MANAGEMENT PECULIARITIES FOR THE PRACTICE OF BUSINESS DIPLOMACY

Directory of Open Access Journals (Sweden)

Ioana GUTU

2017-12-01

Full Text Available As part of the top management actions, business diplomacy involves keeping the relations of the multinational corporations with foreign government representatives, NGOs, coalitions and other entities that are not companies, with the purpose of building business relations in an international environment. The research aims for better describing the actions and consequences on a decisional level for the managers that act as business diplomats within the companies they represent. Since it is not clear how the multinational corporations conduct business diplomacy, a term often confused or mixed with corporate diplomacy, the article will use an extensive business literature review, in order to define any similarities and differences in practice, specific for the international business environment. The results will show that the international relations among the two environments studied, corporate and other representatives, show a strong dependence on the company mission and organizational behavior, as well as the national and international law, but also of the manager’s background and international experience.

ROI on yield data analysis systems through a business process management strategy

Science.gov (United States)

Rehani, Manu; Strader, Nathan; Hanson, Jeff

2005-05-01

The overriding motivation for yield engineering is profitability. This is achieved through application of yield management. The first application is to continually reduce waste in the form of yield loss. New products, new technologies and the dynamic state of the process and equipment keep introducing new ways to cause yield loss. In response, the yield management efforts have to continually come up with new solutions to minimize it. The second application of yield engineering is to aid in accurate product pricing. This is achieved through predicting future results of the yield engineering effort. The more accurate the yield prediction, the more accurate the wafer start volume, the more accurate the wafer pricing. Another aspect of yield prediction pertains to gauging the impact of a yield problem and predicting how long that will last. The ability to predict such impacts again feeds into wafer start calculations and wafer pricing. The question then is that if the stakes on yield management are so high why is it that most yield management efforts are run like science and engineering projects and less like manufacturing? In the eighties manufacturing put the theory of constraints1 into practice and put a premium on stability and predictability in manufacturing activities, why can't the same be done for yield management activities? This line of introspection led us to define and implement a business process to manage the yield engineering activities. We analyzed the best known methods (BKM) and deployed a workflow tool to make them the standard operating procedure (SOP) for yield managment. We present a case study in deploying a Business Process Management solution for Semiconductor Yield Engineering in a high-mix ASIC environment. We will present a description of the situation prior to deployment, a window into the development process and a valuation of the benefits.

3D-Printing: How Additive Manufacturing impacts Supply Chain Business Processes and Management Components

OpenAIRE

Oettmeier, Katrin; Hofmann, Erik

2016-01-01

Purpose The business implications of additive manufacturing (AM) are explored; specific focus thereby lies on the impact of AM technology adoption in customized parts production. Design/methodology/approach Based on two explorative case studies from the hearing aid industry, the impact of AM technology adoption on supply chain business processes and management components is analyzed. General systems theory and a supply chain management framework serve as theoretical underpinning....

GENERAL ASPECTS REGARDING THE MANAGEMENT ACTIVITY IN INTERNATIONAL BUSINESS

Directory of Open Access Journals (Sweden)

Mihaela Loredana LĂPĂDUŞI

2010-09-01

Full Text Available The strategy of penetrating and developing the external markets is an important objective of the international enterprises management. This involves a specific analysis of the business environment for illustrating the opportunities of business and risks and the business potential of a particular enterprise in order to establish the internalisation objectives and types. The international management is individualised by the environment where the enterprises develop their economical activity, supposing that the world market of international business involves the access to new markets and the enterprises must adapt to the specific needs and opportunities.

The Business Communication Course and the Moodle Framework System

Science.gov (United States)

Krisko, Edina

2011-01-01

In this article I will argue that the use of learning content management systems is also justified in full-time education, especially in business education and communication studies. Nowadays not only multinational companies, but domestic medium enterprises also manage the training of new employees and existing staff with LCMSs. Companies in…

BUSINESS PROCESSES TRANSFORMATION IN THE METHODOLOGY OF MULTILEVEL FINANCIAL MANAGEMENT

Directory of Open Access Journals (Sweden)

Andrey G. Mikheev

2016-01-01

Full Text Available The article discusses the application of process approach to financial management. The multilevel financial management methodology is described. It is based on the delegation of the financial management functions in the downstream division of the organization, process automation, transfer of financial resources between units of different levels of the hierarchical structure of the credit institution, the implementation of a financial management mechanism of the process approach, execution of business processes in the computer environment, using the strategic management of the organization by changing the coefficients, which are the parameters of decentralized control mechanism, using the construction of the «fast» financial indicators, taking into account the terms of financial resources transfer transactions and effective transformation of business processes. The article is focused on the credit institution business management through the application of process transformation to transfer funds business processes.

An evaluation of inter-organisational information systems development on business partnership relations

Directory of Open Access Journals (Sweden)

Williamson, E.A.

2007-01-01

Full Text Available Inter-organisational information systems (IOS are being used within SCM to improve businesses processes and to facilitate closer working relations with business partners. However, the technologies themselves impact on this relationship as they allow various levels of information flows, communications, function integration and partner integration.The aim of this paper is to evaluate IOS development influencing partnership integration within Supply Chain Management (SCM by investigating thirteen businesses that use a variety of IOS. IOS are classified into Elementary IOS, Intermediate IOS and Advanced IOS. Organisational variables such as information flows, partner co-ordination and integration, partner trust and confidence are measured against the level of IOS development. Variables such as management commitment, financial costs, system standards and partner resistance are investigated as forces or barriers, and related to different levels of IOS development.This research concludes that IOS development results in increased information flows and coordination which supports the development of trust and confidence in business partners. However, the customer position in the supply chain, whether it be retailer, distributor or manufacturer can influence the use of IOS of its business partners. Also, although IOS allows businesses to source and contact a larger range of business partners, the tendency is for businesses to use a smaller number of partners. This work also shows that IOS development changes a business’s relationship with its partners and moves it towards partnership integration.However, a number of organisational factors impact on this integration. These factors vary with the level of IOS development. Management commitment and showing the requirement for IOS development can act as a positive force in developing IOS or as a barrier against IOS development. Other barriers include resistance from business partners, financial costs, lack of

Digital Platforms as Factor Transforming Management Models in Businesses and Industries

Science.gov (United States)

Dimitrakiev, D.; Molodchik, A. V.

2018-05-01

Increasingly, digital platforms are built into the value chain, acting as an intermediary between the manufacturer and the consumer. The paper presents tendencies and features of business model transformation in connection with management of the new digital technologies. The limitations of traditional business models and the capabilities of business models based on digital platforms and self-organization were revealed. In the study, the viability of the new business model for the dental industry was confirmed and the new concept of the branch self-organizing control system based on the information platform, blockchain, cryptocurrency and reward of target consumer is offered, including mechanisms that make the model attractive for both the consumer and the service provider.

A Thai Tale: School Business Management beyond the Classroom

Science.gov (United States)

Robinson, Ann

2012-01-01

The author is fairly familiar with the work dimensions of a business manager and has pretty much attended most of the professional development "how-to" sessions on everything from asset management to school budgets and beyond. When she thinks about what business managers do in schools and how much of what they do actually adds value, she…

Teaching Strategic Management with a Business Game.

Science.gov (United States)

Knotts, Ulysses S., Jr.; Keys, J. Bernard

1997-01-01

Management games are increasingly used to teaching strategic management by integrating functional areas of business and providing a working knowledge of the strategic management process. This article summarizes the experience of two veteran instructors, presenting course learning objectives, game pedagogy, team organization and management, game…

Knowledge Management Barriers Identification for the Four Kinds of Business Processes

Directory of Open Access Journals (Sweden)

Mina Ranjbar Fard

2013-03-01

Full Text Available This paper presents an appropriate categorization of business processes in order to study the different aspects of knowledge management for each kind of business processes. In this categorization, business processes are classified into the four categories including work-flow oriented, decision oriented, information oriented and motivation oriented. Then, the special attributes and knowledge management barriers for each kind of business processes are discussed. Findings from the literature led to some hypotheses about the most important knowledge management barriers in the four different kinds of business processes. Tentative theory has improved through two case studies for a work-flow oriented business process and a decision oriented business process. Research findings help managers to have process perspective in implementing KM initiatives and remove the most important barriers of KM regarding the type of the considered business processes. Improving the hypotheses related to the information oriented and collaborate oriented business processes through case study in their instance processes and also testing the introduced hypotheses are good start points for further research in the future.

Deficiency tracking system, conceptual business process requirements

International Nuclear Information System (INIS)

Hermanson, M.L.

1997-01-01

The purpose of this document is to describe the conceptual business process requirements of a single, site-wide, consolidated, automated, deficiency management tracking, trending, and reporting system. This description will be used as the basis for the determination of the automated system acquisition strategy including the further definition of specific requirements, a ''make or buy'' determination and the development of specific software design details

Managing University Business Educational Quality: ISO or AACSB?

Science.gov (United States)

Dumond, Ellen J.; Johnson, Thomas W.

2013-01-01

Purpose: The purpose of this paper is to provide insight into quality management for business education. The paper provides business schools and Association to Advance Collegiate Schools of Business (AACSB) with information about two different quality standards and suggests how the AACSB accreditation process might be strengthened--thereby…

Data management is the new 'winning' approach in the business of sports

DEFF Research Database (Denmark)

Cortsen, Kenneth

2016-01-01

Data management is a trend with the potential to create a positive turnaround for your business. In the business of sports, data management enhances the opportunities to improve organizational performances and brand equity.......Data management is a trend with the potential to create a positive turnaround for your business. In the business of sports, data management enhances the opportunities to improve organizational performances and brand equity....

Organisational Dynamics and Ambiguity of Business Intelligence in Context of Enterprise Information Systems – a case study

DEFF Research Database (Denmark)

Tambo, Torben; Gabel, Ole Dahl; Olsen, Martin

2012-01-01

Business Intelligence (BI) is playing a major role in most Enterprise Information Systems (EIS) architectures providing strategic and tactical management information on selected issues. BI is typically detached from mainstream transaction systems and provides a translated view of the business...... present findings within the relationship between technology and business in BI is particularly complex as operational issues are secondary to the desired systems outcome’s character of a management construct. A management framework is proposed for BI related to its special characteristics involving...... to a dualistic understanding of BI as both a technological and a social system. The originality of this paper is in its augmentation of IS management with a better comprehension of the BI aspect intended to contribute to a distinct management framework for BI....

Human factors in safety and business management.

Science.gov (United States)

Vogt, Joachim; Leonhardt, Jorg; Koper, Birgit; Pennig, Stefan

2010-02-01

Human factors in safety is concerned with all those factors that influence people and their behaviour in safety-critical situations. In aviation these are, for example, environmental factors in the cockpit, organisational factors such as shift work, human characteristics such as ability and motivation of staff. Careful consideration of human factors is necessary to improve health and safety at work by optimising the interaction of humans with their technical and social (team, supervisor) work environment. This provides considerable benefits for business by increasing efficiency and by preventing incidents/accidents. The aim of this paper is to suggest management tools for this purpose. Management tools such as balanced scorecards (BSC) are widespread instruments and also well known in aviation organisations. Only a few aviation organisations utilise management tools for human factors although they are the most important conditions in the safety management systems of aviation organisations. One reason for this is that human factors are difficult to measure and therefore also difficult to manage. Studies in other domains, such as workplace health promotion, indicate that BSC-based tools are useful for human factor management. Their mission is to develop a set of indicators that are sensitive to organisational performance and help identify driving forces as well as bottlenecks. Another tool presented in this paper is the Human Resources Performance Model (HPM). HPM facilitates the integrative assessment of human factors programmes on the basis of a systematic performance analysis of the whole system. Cause-effect relationships between system elements are defined in process models in a first step and validated empirically in a second step. Thus, a specific representation of the performance processes is developed, which ranges from individual behaviour to system performance. HPM is more analytic than BSC-based tools because HPM also asks why a certain factor is

Using soft constraints to guide users in flexible business process management systems

DEFF Research Database (Denmark)

Stefansen, Christian; Borch, Signe Ellegård

2008-01-01

Current Business Process Management Systems (BPMS) allow designers to specify processes in highly expressive languages supporting numerous control flow constructs, exceptions, complex predicates, etc., but process specifications are expressed in terms of hard constraints, and this leads...... to an unfortunate trade off: information about preferred practices must either be abandoned or promoted to hard constraints. If abandoned, the BPMS cannot guide its users; if promoted to hard constraints, it becomes a hindrance when unanticipated deviations occur. Soft constraints can make this trade-off less...... painful. Soft constraints specify what rules can be violated and by how much. With soft constraints, the BPMS knows what deviations it can permit, and it can guide the user through the process. The BPMS should allow designers to easily specify soft goals and allow its users to immediately see...

Design Principles for Business-Model-based Management Methods—A Service-dominant Logic Perspective

OpenAIRE

Blaschke, Michael; Haki, Kazem; Riss, Uwe; Aier, Stephan

2017-01-01

Extant research gives rise to the notion of business-model-based management that stresses the pivotal role of the business model concept in organizational management. This role entails a shift in research from predominantly examining business model representation to the use of the business model concept in the design of management methods. In designing respective management methods, managers need to not only account for the business model concept, but also consider the characteristics of the ...

Business Schools under Fire: Humanistic Management Education as the Way Forward. Humanism in Business Series

Science.gov (United States)

Amann, Wolfgang, Ed.; Pirson, Michael, Ed.; Dierksmeier, Claus, Ed.; Von Kimakowitz, Ernst, Ed.; Spitzeck, Heiko, Ed.

2011-01-01

In a time of instability trust in managers is low. Management education is being scrutinized for its impact on society and business schools have been considered as "silent partners in corporate crime." This book outlines how business schools can get out of the line of fire by presenting the cornerstones of a humanistic business…

A Computerised Business Ethics Expert System -A new approach to improving the ethical quality of business decision-making

Directory of Open Access Journals (Sweden)

Bernie Brenner

2007-06-01

Full Text Available Abstract Where unethical business decision-making arises from failures of ethical perception, there is an important role for ethical training and decision-making tools. These may help business people to consider all relevant issues when assessing the ethical status of potential decisions. Ethical training programmes give business people a basic understanding of the principles which underlie ethical judgements and equip them with many of the necessary skills for dealing with the ethical dilemmas which they face in their jobs. Similarly, ethical decision-making tools may guide managers through the various ethical considerations which are relevant to business decision-making and help them to develop their ethical-perceptual skills. Furthermore, by establishing and reinforcing good ethical decision-making practices, training programmes and decision-making tools may also reduce the incidence of self-consciously unethical decision-making. A new approach to improving the ethical quality of business decision-making by the use of computerized business ethics expert systems is proposed. These systems have the potential to guide business people through a process of ethical evaluation while simultaneously fulfilling an educational role, thus providing many of the benefits of both training programmes and decision-making tools. While the prospect of a computer system which could simply make ethical judgements for business people is both unrealistic and undesirable, a system which leads human decision-makers through a structured assessment process has the potential for genuine benefits. Keywords: Expert Systems, Ethical Decision Making

Stakeholder management from the business perspective

Directory of Open Access Journals (Sweden)

Krstić Nataša

2014-01-01

Full Text Available In an increasingly global and highly competitive business world of today, the business sector pays meticulous attention to stakeholders - groups or individuals, which affect or are affected by business decisions. The paper examines the methodology of identifying key stakeholders, demonstrates the process of their various mapping models, as well as the manner in which stakeholders, in cooperation with a corporation, create the opportunity to be engaged at an early stage of a project, activity or business decision, thus establishing a precedent according to which both sides benefit. By doing so, the business sector can ensure that its actions will receive 'a social licence to operate', whereas various groups of stakeholders will be offered a possibility to be included in business dealings for the sake of protecting their interests. The authors of the paper have analysed a two-way process of stakeholder management in establishing corporate reputation which is reflected in business performance and results. It was concluded that stakeholder engagement should foster innovation and lead to broader social prosperity, achieving the main goal of sustainability: business excellence according to the principles of the triple final result, by realizing synergy between the social community, environment and profit.

BUSINESS ETHICS STANDARDS AND HOTEL BUSINESS

Directory of Open Access Journals (Sweden)

Ivica Batinić

2014-04-01

Full Text Available By implementing certain standards in business, especially the standards of business ethics, each entity in the hotel industry emphasize its specificity and recognition, while giving a guestconsumer security and a guarantee that they will get desired quality. In today's global world, business ethics has become an indispensable part of the hotel business practices and prerequisite for achieving business success. Business ethics receives strategic significance because it creates a system of governance based on ethical principles that enables the hotel to properly respond to the demands of all interest groups. Successful will be precisely those hotels that do not separate ethics from profitability, but those that successfully coordinate them in its business. Business ethics has a strong impact on hotel business, and a major role in its implementation has a hotel management. Every responsible hotel management should, in accordance with the business philosophy of hotel, devise various ethical practices and ethical codes of conduct prescribed by the employees who will be an important standard of a business object.

KCA Journal of Business Management

African Journals Online (AJOL)

Moreover, the articles should be based on empirical research either qualitative or ... The most current issue of KCA Journal of Business Management can be accessed via ... The Effects of Firm Strategic Factors on Manufacturing Companies' ...

Modeling the prediction of business intelligence system effectiveness.

Science.gov (United States)

Weng, Sung-Shun; Yang, Ming-Hsien; Koo, Tian-Lih; Hsiao, Pei-I

2016-01-01

Although business intelligence (BI) technologies are continually evolving, the capability to apply BI technologies has become an indispensable resource for enterprises running in today's complex, uncertain and dynamic business environment. This study performed pioneering work by constructing models and rules for the prediction of business intelligence system effectiveness (BISE) in relation to the implementation of BI solutions. For enterprises, effectively managing critical attributes that determine BISE to develop prediction models with a set of rules for self-evaluation of the effectiveness of BI solutions is necessary to improve BI implementation and ensure its success. The main study findings identified the critical prediction indicators of BISE that are important to forecasting BI performance and highlighted five classification and prediction rules of BISE derived from decision tree structures, as well as a refined regression prediction model with four critical prediction indicators constructed by logistic regression analysis that can enable enterprises to improve BISE while effectively managing BI solution implementation and catering to academics to whom theory is important.

Supporting Telecom Business Processes by means of Workflow Management and Federated Databases

NARCIS (Netherlands)

Nijenhuis, Wim; Jonker, Willem; Grefen, P.W.P.J.

This report addresses the issues related to the use of workflow management systems and federated databases to support business processes that operate on large and heterogeneous collections of autonomous information systems. We discuss how they can enhance the overall IT-architecture. Starting from

TQM in Rural Education: Managing Schools from a Business Perspective.

Science.gov (United States)

Nelson, William

1994-01-01

Outlines the 14 points of Deming's business philosophy of Total Quality Management in terms of rural education, including adoption of a common mission, movement from mass inspection (standardized testing) to individualized assessment, constant system improvement, training for those involved in the process, improved communication, employee rewards…

Pembangunan Model Restaurant Management System

OpenAIRE

Fredy Jingga; Natalia Limantara

2014-01-01

Model design for Restaurant Management System aims to help in restaurant business process, where Restaurant Management System (RMS) help the waitress and chef could interact each other without paper limitation.  This Restaurant Management System Model develop using Agile Methodology and developed based on PHP Programming Langguage. The database management system is using MySQL. This web-based application model will enable the waitress and the chef to interact in realtime, from the time they a...

Existence crises of actual financial management systems

OpenAIRE

SVASTA Mihai

2009-01-01

The present financial management systems reflects only partially the economic reality and they are no longer able to act as an instrument for the management. It is absurd that an economy populated by business models based on 21st century technology to use financial management systems based mainly on the same principles formalised by Luca Paciolli in 1494. Therefore, one of the causes of the current economic crisis could be the lack of coordination between the evolution of the business models ...

Deficiency tracking system, conceptual business process requirements

Energy Technology Data Exchange (ETDEWEB)

Hermanson, M.L.

1997-04-18

The purpose of this document is to describe the conceptual business process requirements of a single, site-wide, consolidated, automated, deficiency management tracking, trending, and reporting system. This description will be used as the basis for the determination of the automated system acquisition strategy including the further definition of specific requirements, a ''make or buy'' determination and the development of specific software design details.

Business Intelligence in Hospital Management.

Science.gov (United States)

Escher, Achim; Hainc, Nicolin; Boll, Daniel

2016-01-01

Business intelligence (BI) is a worthwhile investment, and will play a significant role in hospital management in the near future. Implementation of BI is challenging and requires resources, skills, and a strategy, but enables management to have easy access to relevant analysis of data and visualization of important key performance indicators (KPI). Modern BI applications will help to overcome shortages of common "hand-made" analysis, save time and money, and will enable even managers to do "self-service" analysis and reporting.

Content Management System Implementation Efficiency and Value

OpenAIRE

Ivanova, Violeta

2009-01-01

Nowadays websites has significant importance and makes strong impact of the company’s business. They are widely used to deliver services and information, manage transactions, and facilitate communications. Websites are company’s business card. Businesses are currently seeking alternative software tools which can help them to improve their performance and online services. There are two appropriate solutions to this problem- Content Management System and HTML editors. Both development tools ...

Identifying research fields within business and management: a journal cross-citation analysis

NARCIS (Netherlands)

Mingers, J.; Leydesdorff, L.

2015-01-01

A discipline such as business and management (B&M) is very broad and has many fields within it, ranging from fairly scientific ones such as management science or economics to softer ones such as information systems. There are at least three reasons why it is important to identify these sub-fields

Explorative study on management model of tourism business zone at Kuta, Bali

Science.gov (United States)

Astawa, I. K.; Suardani, A. A. P.; Harmini, A. A. A. N.

2018-01-01

Business activities through asset management of indigenous village of Kuta provide an opportunity for the community to participate in improving their welfare. This study aims to analyze the management model of Kuta’s tourism business zone, the involvement of stakeholders in the management of Kuta’s tourism business zone in indigenous village of Kuta and the implications of each business tourism zone in indigenous village of Kuta in the level of community welfare in each zone. Data collection was done by observation, interview, questionnaire, and documentation. The main instrument of this study is the researchers themselves assisted with interview guideline. The results showed that the management model has been arranged in 5 tourism business zones in indigenous village of Kuta. The involvement of all stakeholders in the management of the tourism business zone follows the procedure of execution of duties and provides security, comfort and certainty of doing business activities at each zone. The implications of the tourism business in the level of community welfare in each zone in indigenous village of Kuta have been able to bring happiness in business and all community are satisfied with the income they earned from work in each business zone.

Strategic Management in the Knowledge Economy New Approaches and Business Applications

CERN Document Server

Leibold, Marius; Gibbert, Michael

2005-01-01

Due to the dramatic shifts in the knowledge economy, this book provides a significant departure from traditional strategic management concepts and practice. Designed for both advanced students and business managers, it presents a unique combination of new strategic management theory, carefully selected strategic management articles by prominent scholars such as Gary Hamel, Michael Porter, Peter Senge, and real-world case studies. On top of this, the authors link powerful new benchmarks in strategic management thinking, including the concepts of Socio-Cultural Network Dynamics, Systemic Scoreca

CUSTOMER AND CONSUMER RELATIONSHIP MANAGEMENT TOWARDS E-BUSINESS STRATEGIES

OpenAIRE

Dr. K.Kala

2017-01-01

E-Commerce is an emerging technology for purchasing and selling of products through electronically. It is the commercial transaction which involves transfer of information over the internet. It changes the way to do business. With advancements in technology, there may be a chance to change. Customer Relationship Management and Consumer Relationship management play an essential role with E-Business. The focusing scenarios are facing many pros and cons by E-Business. This Paper makes an attempt...

Real-Time Business Intelligence in the MIRABEL Smart Grid System

DEFF Research Database (Denmark)

Fischer, Ulrike; Kaulakiene, Dalia; Khalefa, Mohamed

2012-01-01

of energy related data, and must be able to react rapidly (but intelligently) when conditions change, leading to substantial real-time business intelligence challenges. This paper discusses these challenges and presents data management solutions in the European smart grid project MIRABEL. These solutions......) data. Experimental studies show that the proposed solutions support important real-time business intelligence tasks in a smart grid system....

Study on promotion of venture business

International Nuclear Information System (INIS)

Kim, Hwa Sup; Song, Ki Dong; Chung, Whan Sam; Pae, Jang In; Choi, Young Duck; Rhee, Yong Duck; Kim, Seung Sim; Jeon, Hyoung Won

2002-10-01

This study reviewed the concepts of venture business and surveyed venture business support system nationwide. The venture business support system is summarized in depth to help the pre-entrepreneurs under establishing venture business. This study also reviewed the technology management system of KAERI and surveyed its historical accomplishment of technology transfer. Then, this study suggested its future direction by surveying the system of advanced countries and also suggested the measures to meet the future direction. The main finding of this study is that the direct investment to venture business by KAERI could greatly contribute to promoting venture business. Therefore, the government and KAERI should make efforts to change the technology management system toward the direct investment. Finally, this study concluded by offering policy suggestions to the government on improvement of technology management system

Scenario logic and probabilistic management of risk in business and engineering

CERN Document Server

Solojentsev, E D

2005-01-01

In this volume the methodological aspects of the scenario logic and probabilistic (LP) non-success risk management are considered. The theoretical bases of scenario non-success risk LP-management in business and engineering are also stated. Methods and algorithms for the scenario risk LP-management in problems of classification, investment and effectiveness are described. Risk LP- models and results of numerical investigations for credit risks, risk of frauds, security portfolio risk, risk of quality, accuracy, and risk in multi-stage systems reliability are given. In addition, a rather large number of new problems of estimation, analysis and management of risk are considered. Software for risk problems based on LP-methods, LP-theory, and GIE are described too. Audience This volume is intended for experts and scientists in the area of the risk in business and engineering, in problems of classification, investment and effectiveness, and post-graduates in those subject areas.

NPTool: Towards Scalability and Reliability of Business Process Management

Science.gov (United States)

Braghetto, Kelly Rosa; Ferreira, João Eduardo; Pu, Calton

Currently one important challenge in business process management is provide at the same time scalability and reliability of business process executions. This difficulty becomes more accentuated when the execution control assumes complex countless business processes. This work presents NavigationPlanTool (NPTool), a tool to control the execution of business processes. NPTool is supported by Navigation Plan Definition Language (NPDL), a language for business processes specification that uses process algebra as formal foundation. NPTool implements the NPDL language as a SQL extension. The main contribution of this paper is a description of the NPTool showing how the process algebra features combined with a relational database model can be used to provide a scalable and reliable control in the execution of business processes. The next steps of NPTool include reuse of control-flow patterns and support to data flow management.

Business resiliency and stakeholder management.

Science.gov (United States)

Carey, Noel; Perry, Tony

2014-01-01

The authors facilitated separate round table discussions at the City and Financial Conference in London on 29th January, 2014. The theme of these discussions was business resiliency and stakeholder management. This topic attracted the largest group of all the breakout sessions, as the issue continues to generate much interest across the business resilience community. In this paper, the authors summarise the discussions held at the event and add their own insights into the subject of who are stakeholders, and the different means and messages to communicate to them.

Managing Innovation and Business Development Using Enterprise Architecture

DEFF Research Database (Denmark)

Tambo, Torben; Bækgaard, Lars

2011-01-01

technologies. In management of IT, it has become increasingly popular to use Enterprise Architecture (EA) as a method and supported by a series of formal frameworks. EA maps artifacts and motives against the business strategy. In this paper, MOT and EA are reviewed for their mutual potentials and issues. Two...... of well planned technological changes. Management of technology (MOT) addresses identification, selection, (long term) planning, designing, implementation and operation of technology based business development. Information Technology (IT) is a key enabler for a vast range of contemporary corporate...... case studies illustrate how enterprises can make major changes derived from business strategy observing both MOT and EA. This suggests a combined view inspired from the IT business’ dedication to EA using EA’s formalisms and the management orientation of MOT to improve understanding technological...

Communication resources of managers and business professionals.

Science.gov (United States)

Pedrotti, Clarissa Araujo; Behlau, Mara

2017-05-22

To analyze the communication resources reported by managers in the business environment and compare the resources used to those reported by business professionals. 82 professionals volunteered to participate in the research, divided into 50 managers (MP) and 32 business professionals (BP) from industry section in Caxias do Sul and the surrounding region (Brazil). A questionnaire with 4 topics was used: personal data, self-assessment of communicative behavior, self-assessment of communicative resources, and selection of positive and negative resources influencing communication. Regarding communicative behavior, both groups reported normal voice but with significant differences regarding the use of softness in communication, 25% of MP and only 4% of BP. Both groups selected the following main positive resources: knowledge of subject, use of proper vocabulary, and objectivity. The negative resources were, similarly, the lack of subject domain, criticism or prejudgment, and improper vocabulary. Finally, analyzing the degree of influence of each communicative resource, the MP highlighted tone of voice as an important positive resource, while the BP pointed the subject domain. Still, the monotonous voice for MP and nervousness for BP were indicated as the main negative influences. Managers value more communicative resources connected to communicative attitude, such as tone of voice and expression, while business professionals worry about demonstrating security and technical understanding of the subject.

Applying Best Business Practices from Corporate Performance Management to DoD

Science.gov (United States)

2013-01-01

leading or governing large, complex corporations and are experienced in creating reliable solutions to complex management issues guided by best business ...recommendations and effective solutions aimed at improving DoD. Defense Business Board Corporate Performance Management REPORT FY13-03 Task...Group 1 Applying Best Business Practices from Corporate Performance Management to DoD TASK The Deputy Secretary of Defense (DEPSECDEF

The model of manpower management influence on mining business effectiveness

Directory of Open Access Journals (Sweden)

Miriama Hakelová

2013-12-01

Full Text Available Manpower management is one of the documents in a business firm which reflects the philosophy of human resources work, sets the priorities and procedures for the capacity of personal processes. The article describes the theoretical model considering the manpower management aspects which are related to adopting the competency model in mining business respecting the triad of capacity management namely by assessing the work capacity, remuneration, education and employees ? growth. The motivation of employees, their efficiency and the work productivity will increase by the impact of the manpower management aspects which will provide the increase of mining business effectiveness.

Managing Evolving Business Workflows through the Capture of Descriptive Information

CERN Document Server

Gaspard, S; Dindeleux, R; McClatchey, R; Gaspard, Sebastien; Estrella, Florida

2003-01-01

Business systems these days need to be agile to address the needs of a changing world. In particular the discipline of Enterprise Application Integration requires business process management to be highly reconfigurable with the ability to support dynamic workflows, inter-application integration and process reconfiguration. Basing EAI systems on model-resident or on a so-called description-driven approach enables aspects of flexibility, distribution, system evolution and integration to be addressed in a domain-independent manner. Such a system called CRISTAL is described in this paper with particular emphasis on its application to EAI problem domains. A practical example of the CRISTAL technology in the domain of manufacturing systems, called Agilium, is described to demonstrate the principles of model-driven system evolution and integration. The approach is compared to other model-driven development approaches such as the Model-Driven Architecture of the OMG and so-called Adaptive Object Models.

Environmental Management Systems

Science.gov (United States)

This site on Environmental Management Systems (EMS) provides information and resources related to EMS for small businesses and private industry, as well as local, state and federal agencies, including all the EPA offices and laboratories.

Entrepreneurship And Business Management - Exploring Linkages For Sustainable Development

Directory of Open Access Journals (Sweden)

Dr Serah K Mbetwa

2015-08-01

Full Text Available Entrepreneurs have emerged as market leaders in todays business world amidst the numerous economic turmoil constantly affecting economies on a global scale. This research paper is on entrepreneurship and business management and its linkages to other business stakeholders. The research paper therefore discusses entrepreneurship and business management exploring the linkages to available financing and potential institutions for startup capital by linking entrepreneurs to the government financiers and the public clientele. It is believed that this can bring about achievement of sustainable development goals translating into sustainable development and hence economic growth. The idea of funding is echoed by Robert Rice 2016 An entrepreneur without funding is like a musician with no instruments. Sustainability and entrepreneurship sustainopreneurship is made possible with availability of information on linkages between entrepreneurs and financial lending institutions as well as government policy. It is hoped that the research will add to the existing knowledge and help entrepreneurs with funding options for their business ideas to come to life. Findings show that the government financial lending institutions and the public are the major linkages between entrepreneurship and business management and are critical for attaining sustainable development goals and achieving economic growth.

Improvement of hospital processes through business process management in Qaem Teaching Hospital: A work in progress.

Science.gov (United States)

Yarmohammadian, Mohammad H; Ebrahimipour, Hossein; Doosty, Farzaneh

2014-01-01

In a world of continuously changing business environments, organizations have no option; however, to deal with such a big level of transformation in order to adjust the consequential demands. Therefore, many companies need to continually improve and review their processes to maintain their competitive advantages in an uncertain environment. Meeting these challenges requires implementing the most efficient possible business processes, geared to the needs of the industry and market segments that the organization serves globally. In the last 10 years, total quality management, business process reengineering, and business process management (BPM) have been some of the management tools applied by organizations to increase business competiveness. This paper is an original article that presents implementation of "BPM" approach in the healthcare domain that allows an organization to improve and review its critical business processes. This project was performed in "Qaem Teaching Hospital" in Mashhad city, Iran and consists of four distinct steps; (1) identify business processes, (2) document the process, (3) analyze and measure the process, and (4) improve the process. Implementing BPM in Qaem Teaching Hospital changed the nature of management by allowing the organization to avoid the complexity of disparate, soloed systems. BPM instead enabled the organization to focus on business processes at a higher level.

THE BASES OF THE MANAGEMENT OF SOCIAL PROJECTS OF BUSINESS

Directory of Open Access Journals (Sweden)

O. B. Zilberstein

2015-01-01

Full Text Available In article on wide material the author opens basic approaches to formation of the theoretical base of management of social projects of business.The purpose of work is generalization of theoretical bases of project management of business which have social character. The logic of a statement of material is under construction as follows. In water part of article authors do the assumption that at the heart of an object of research three basic elements are put: project management, social management and management of social projects. Proceeding from this assumption in work further reasonings are under construction. The main part of article contains three subsections. In the fi rst subsection of article defi nition of the concept «project management» is formulated and methodological approaches to project management (PRINCE2, PERT, the Model Agile, Lean Management, BRM are generalized. In the second subsection the author's understanding of entity of social management is presented and the main techniques of social management are considered, and also the characteristic of methodology of management of social projects is given. In the third subsection the author's concept of entity of management of social projects of business is formulated. In fi nal part of article authors draw a conclusion about the importance of management of social projects of business. This article, fi rst of all, has theoretical and methodological value for formation of eff ective methods and instruments of management of social projects of business, and also for development of the theory and practice of corporate social responsibility.

Environmental management systems

OpenAIRE

Misiak, Małgorzata

2016-01-01

Considering environmental protection requirements in business operations may, in the long run, determine if a lasting comparative advantage can be achieved. That is why our textbook, rich in case studies, identifies not only the threats a business may pose to the environment but stresses the ways of reducing its negative impact. It discusses, among other things, the concept of corporate social responsibility, environmental management systems, methods and the importance of eco-labelling goods ...

Assessing the Performance of Business Unit Managers

NARCIS (Netherlands)

Bouwens, J.F.M.G.; van Lent, L.A.G.M.

2006-01-01

Using a sample of 140 managers, we investigate the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers.We show that the weight on accounting return measures is associated with the authority of these managers, and we

Business Simulation Exercises in Small Business Management Education: Using Principles and Ideas from Action Learning

Science.gov (United States)

Gabrielsson, Jonas; Tell, Joakim; Politis, Diamanto

2010-01-01

Recent calls to close the rigour-relevance gap in business school education have suggested incorporating principles and ideas from action learning in small business management education. In this paper we discuss how business simulation exercises can be used as a platform to trigger students' learning by providing them with a platform where they…

Performance driven IT management five practical steps to business success

CERN Document Server

Sachs, Ira

2011-01-01

This book argues that the Federal Government needs a new approach to IT management. Introducing a novel five-step process called performance-driven management (PDM), author Ira Sachs explains in detail how to reduce risk on large IT programs and projects. This is an essential tool for all IT and business managers in government and contractors doing business with the government, and it has much useful and actionable information for anyone who is interested in helping their business save money and take on effective, successful practices.

Integrated management system

International Nuclear Information System (INIS)

Florescu, N.

2003-01-01

A management system is developed in order to reflect the needs of the business and to ensure that the objectives of the organization will be achieved. The process model and each individual process within the system then needs to identify the drives or requirements from external customers and stakeholders, regulations, and standards such as ISO and 50-C-Q. The processes are then developed to address these drivers. Developing the process in this way makes it fully integrated and capable of incorporating any new requirements. The International Standard (ISO 9000:2000) promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system to enhance customer satisfaction by meeting customer requirements. The IAEA Code recognizes that the entire work is a process which can be planned, assessed and improved. For an organization to function effectively, numerous linked activities have to be identified and managed. By definition a process is an activity that using resources and taking into account all the constraints imposed executes the necessary operations which transform the inputs in outcomes. Running a system of processes within an organization, identification of the interaction between the processes and their management can be referred to as a 'process approach'. The advantage of such an approach is the ensuring of the ongoing control over the linkage between the individual processes composing the system as well as over their combination and interaction. Developing a management system implies: identification of the process which delivers Critical Success Factor (CSFs) of the business; identifying the support processes enabling the CSFs to be accomplished; identifying the processes that deliver the business fundamentals. An integrated management system should include all activities not only those related to Quality, Health and Safety. When developing an IMS it is necessary to identify all of the drivers

Business model innovation for Local Energy Management: a perspective from Swiss utilities

Directory of Open Access Journals (Sweden)

Emanuele Facchinetti

2016-08-01

Full Text Available The successful deployment of the energy transition relies on a deep reorganization of the energy market. Business model innovation is recognized as a key driver of this process. This work contributes to this topic by providing to potential Local Energy Management stakeholders and policy makers a conceptual framework guiding the Local Energy Management business model innovation. The main determinants characterizing Local Energy Management concepts and impacting its business model innovation are identified through literature reviews on distributed generation typologies and customer/investor preferences related to new business opportunities emerging with the energy transition. Afterwards, the relation between the identified determinants and the Local Energy Management business model solution space is analyzed based on semi-structured interviews with managers of Swiss utilities companies. The collected managers’ preferences serve as explorative indicators supporting the business model innovation process and provide insights to policy makers on challenges and opportunities related to Local Energy Management.

Modeling Business Processes in Public Administration

Science.gov (United States)

Repa, Vaclav

During more than 10 years of its existence business process modeling became a regular part of organization management practice. It is mostly regarded. as a part of information system development or even as a way to implement some supporting technology (for instance workflow system). Although I do not agree with such reduction of the real meaning of a business process, it is necessary to admit that information technologies play an essential role in business processes (see [1] for more information), Consequently, an information system is inseparable from a business process itself because it is a cornerstone of the general basic infrastructure of a business. This fact impacts on all dimensions of business process management. One of these dimensions is the methodology that postulates that the information systems development provide the business process management with exact methods and tools for modeling business processes. Also the methodology underlying the approach presented in this paper has its roots in the information systems development methodology.

Transferral of Business Management Concepts to Universities as Ambidextrous Organisations

Science.gov (United States)

Tahar, Sadri; Niemeyer, Cornelius; Boutellier, Roman

2011-01-01

In the context of new public management reforms, many business management concepts were transferred to universities. Most studies on the transfer of business management concepts to universities show that transfers were not as successful as expected. These studies also provide nuances as to why it is such a delicate matter. However, a basic…

Social Responsibility as a Management Control System

National Research Council Canada - National Science Library

Barger, Anthony

2004-01-01

In this report, the authors examine how businesses with social responsibility as part of their core strategy use related management control systems within the business strategy control model set forth...

When cognitive biases lead to business process management issues

NARCIS (Netherlands)

Razavian, M.; Turetken, O.; Vanderfeesten, I.T.P.; Dumas, M.; Fantinato, M.

2017-01-01

There is a broad consensus that design decision making is important for Business Process Management success. Despite many business process design approaches and practices that are available, the quality of business process analysis and design relies heavily on human factors. Some of these factors

Situational Script Management of Business Processes with Changeable Structure

OpenAIRE

Chaliy, Sergey; Chala, Oksana

2008-01-01

In the presented work the problem of management business-processes with changeable structure is considered and situational based approach to its decision is offered. The approach is based on situational model of management business-process according to which process is represented as a set of situations. The script defining necessary actions is connected with each situation. Management of process is carried out by means of the rules formalizing functional requirements to processes.

Using ERP and WfM Systems for Implementing Business Processes: An Empirical Study

Science.gov (United States)

Aversano, Lerina; Tortorella, Maria

Software systems mainly considered from enterprises for dealing with a business process automation belong to the following two categories: Workflow Management Systems (WfMS) and Enterprise Resource Planning (ERP) systems. The wider diffusion of ERP systems tends to favourite this solution, but there are several limitations of most ERP systems for automating business processes. This paper reports an empirical study aiming at comparing the ability of implementing business processes of ERP systems and WfMSs. Two different case studies have been considered in the empirical study. It evaluates and analyses the correctness and completeness of the process models implemented by using ERP and WfM systems.

27 CFR 1.42 - Change in ownership, management, or control of business.

Science.gov (United States)

2010-04-01

... reference to the personal or business history of such persons as the appropriate TTB officer may require. ..., management, or control of business. 1.42 Section 1.42 Alcohol, Tobacco Products and Firearms ALCOHOL AND... ownership, management, or control of business. In the event of any change in the ownership, management, or...

The Cash Flow as Financial Management Tool For Small Businesses

Directory of Open Access Journals (Sweden)

Osmar Siena

2015-06-01

Full Text Available This study is engaged on the axis of Financial Management, with research into the factors controlling corporation in small business finance. It has as main objective to analyze the cash flow tool as a tool for financial management and specific process to describe the use of the Cash Flow tool objectives; analyze the feasibility of implementing the Cash Flow tool as an instrument of financial management and suggest proposals for suitability for deployment of Cash Flows as a financial management system. Facing these objectives the research uses the precedence of qualitative methodology and applies the instruments on-site visit, interview and questionnaire to collect data. Descriptive analysis that confront the theoretical basis and the data obtained from research is used. With the completion of the analysis the following results were achieved: description of business processes researched; identifying the needs and forms of control currently used and presentation of improvement measures for the adjustment of non-conformities identified. The study contributes to both the academic improvement by analyzing the real situation of the company, as well as it serves as a recommendation to companies embracing similar difficulties in financial management.

Making work flow: on the application of Petri nets to business process management

NARCIS (Netherlands)

Aalst, van der W.M.P.; Esparza, J.; Lakos, C.

2002-01-01

Information technology has changed business processes within and between enterprises. More and more work processes are being conducted under the supervision of information systems that are driven by process models. Examples are workflow management systems such as Staffware, enterprise resource

Master's Degree in Management Information Systems with a Supply Chain Management Focus

Science.gov (United States)

Ramaswamy, Kizhanatham V.; Boyd, Joseph L.; Desai, Mayur

2007-01-01

A graduate curriculum in Management Information Systems with a Supply Chain Management focus is presented. The motivation for this endeavor stems from the fact that the global scope of modern business organizations and the competitive environment in which they operate, requires an information system leveraged supply chain management system (SCM)…

Systems thinking managing chaos and complexity : a platform for designing business architecture

CERN Document Server

Gharajedaghi, Jamshid

2011-01-01

In a global market economy, a viable business cannot be locked into a single form or function anymore. Rather, success is contingent upon a self-renewing capacity to spontaneously create structures, functions, and processes responsive to a fluctuating business landscape. Now in its third edition, Systems Thinking synthesizes systems theory and interactive design, providing an operational methodology for defining problems and designing solutions in an environment increasingly characterized by chaos and complexity. The current edition has been updated to include all new chapters on self-organizing systems, Holistic, Operational, and Design thinking. Gharajedaghi covers recent crises in financial systems and job markets, the housing bubble, and environment, assessing their impact on systems thinking. A companion website to accompany the book is available at www.interactdesign.com. Four NEW chapters on self-organizing systems, holistic thinking, operational thinking, and design thinking Covers the recent crises i...

Managing Tensions Between New and Existing Business Models

DEFF Research Database (Denmark)

Sund, Kristian J.; Bogers, Marcel; Villarroel Fernandez, Juan Andrei

2016-01-01

Exploring new business models may be a good way to stay competitive, but doing so can create tensions internally, in areas such as organizational structure and competition for resources. Companies exploring business model innovation may not recognize the inevitability of these tensions and thus b...... be poorly prepared to manage them. But understanding these issues may lessen some of the organizational challenges associated with business model innovation....

Key Authors in Business and Management Education Research: Productivity, Topics, and Future Directions

Science.gov (United States)

Arbaugh, J. B.; Asarta, Carlos J.; Hwang, Alvin; Fornaciari, Charles J.; Bento, Regina F.; Dean, Kathy Lund

2017-01-01

Previous studies of author productivity in business and management education (BME) research have focused on single disciplinary areas, and even single journals. This study is the first to examine the productivity of BME scholars across multiple disciplinary areas (i.e., accounting, economics, finance, information systems, management, marketing,…

Business Intelligence & Knowledge Management - Technological Support for Strategic Management in the Knowledge Based Economy

Directory of Open Access Journals (Sweden)

Dorel PARASCHIV

2008-01-01

Full Text Available The viability and success of modern enterprises are subject to the increasing dynamic of the economic environment, so they need to adjust rapidly their policies and strategies in order to respond to sophistication of competitors, customers and suppliers, globalization of business, international competition. Perhaps the most critical component for success of the modern enterprise is its ability to take advantage of all available information - both internal and external. Making sense of all this information, gaining value and competitive advantage through represents real challenges for the enterprise. The IT solutions designed to address these challenges have been developed in two different approaches: structured data management (Business Intelligence and unstructured content management (Knowledge Management. Integrating Business Intelligence and Knowledge Management in new software applications designated not only to store highly structured data and exploit it in real time but also to interpret the results and communicate them to decision factors provides real technological support for Strategic Management. Integrating Business Intelligence and Knowledge Management in order to respond to the challenges the modern enterprise has to deal with represents not only a "new trend" in IT, but a necessity in the emerging knowledge based economy. These hybrid technologies are already widely known in both scientific and practice communities as Competitive Intelligence. In the end of paper,a competitive datawarehouse design is proposed, in an attempt to apply business intelligence technologies to economic environment analysis making use of romanian public data sources.

Blockchains for Business Process Management - Challenges and Opportunities

OpenAIRE

Mendling, Jan; Weber, Ingo; van der Aalst, Wil; Brocke, Jan vom; Cabanillas, Cristina; Daniel, Florian; Debois, Soren; Di Ciccio, Claudio; Dumas, Marlon; Dustdar, Schahram; Gal, Avigdor; Garcia-Banuelos, Luciano; Governatori, Guido; Hull, Richard; La Rosa, Marcello

2017-01-01

Blockchain technology offers a sizable promise to rethink the way inter-organizational business processes are managed because of its potential to realize execution without a central party serving as a single point of trust (and failure). To stimulate research on this promise and the limits thereof, in this paper we outline the challenges and opportunities of blockchain for Business Process Management (BPM). We first reflect how blockchains could be used in the context of the established BPM l...

Feasibility of Cloud Services for Customer Relationship Management in Small Business : A Drupal Approach towards Software as a Service

OpenAIRE

Sun, Liang

2012-01-01

Information has value. All kinds of business should have information systems for business growth. Software is used for business management and entrepreneurship resource planning worldwide. However, its shortages turn out to be more and more obvious in recent years. Software as a Service (SaaS) is thus regarded as one serious alternative of software. Customer Relationship Management (CRM) is of vital importance in today’s business. SaaS adoption for CRM then becomes a trend in Small and Medium...

The Role of Serbian Higher Business Education in Overcoming the Challenges of SME Managers

Directory of Open Access Journals (Sweden)

Maja Kočevar

2014-06-01

Full Text Available In this exploratory study, in-depth interviews with Serbian managers of small and medium-sized enterprises (SMEs were conducted to identify their main work-related challenges and the extent to which formal higher business education has helped them to overcome these challenges. Serbian SME managers find the main challenges to be related to HR- and marketing-related issues, followed by country-specific problems, such as dealing with bureaucracy, difficulties in obtaining financial resources, and coping with delayed payments. They see considerable deficits in the current system of higher business education, specifically referring to a lack of practice-oriented teaching methods and insufficient cooperation between the universities and the business sector.

75 FR 11918 - Hewlett Pachard Company, Business Critical Systems, Mission Critical Business Software Division...

Science.gov (United States)

2010-03-12

... Pachard Company, Business Critical Systems, Mission Critical Business Software Division, Openvms Operating... Colorado, Marlborough, Massachuetts; Hewlett Pachard Company, Business Critical Systems, Mission Critical... Company, Business Critical Systems, Mission Critical Business Software Division, OpenVMS Operating System...

Restaurant Management System Over Private Network

Directory of Open Access Journals (Sweden)

Amanat Dhillon

2017-08-01

Full Text Available Restaurant Management System over Private Network is an automated business environment which allows restaurants to reduce operational costs increase efficiency of business improve customer satisfaction cut down labour costs decrease order processing time and provide better Quality-of-ServiceQ-S. This system manages a digital menu allowing the customers to place orders easily. Authentication fields for employees enable better administration of the restaurant. The whole restaurant is integrated into one private network thereby improving security and eliminating the need for a constant internet connection.

The Small Business Challenge to Management Education.

Science.gov (United States)

Gibb, Allan A.

1983-01-01

Reviews the needs of the owner/manager for training and development and indicates how they might best be met. Discusses the nature of management in small business and explores implications for training methods. Also discusses program possibilities and marketing strategies. (JOW)

Application of Business Process Management to drive the deployment of a speech recognition system in a healthcare organization.

Science.gov (United States)

González Sánchez, María José; Framiñán Torres, José Manuel; Parra Calderón, Carlos Luis; Del Río Ortega, Juan Antonio; Vigil Martín, Eduardo; Nieto Cervera, Jaime

2008-01-01

We present a methodology based on Business Process Management to guide the development of a speech recognition system in a hospital in Spain. The methodology eases the deployment of the system by 1) involving the clinical staff in the process, 2) providing the IT professionals with a description of the process and its requirements, 3) assessing advantages and disadvantages of the speech recognition system, as well as its impact in the organisation, and 4) help reorganising the healthcare process before implementing the new technology in order to identify how it can better contribute to the overall objective of the organisation.

Integrating complex business processes for knowledge-driven clinical decision support systems.

Science.gov (United States)

Kamaleswaran, Rishikesan; McGregor, Carolyn

2012-01-01

This paper presents in detail the component of the Complex Business Process for Stream Processing framework that is responsible for integrating complex business processes to enable knowledge-driven Clinical Decision Support System (CDSS) recommendations. CDSSs aid the clinician in supporting the care of patients by providing accurate data analysis and evidence-based recommendations. However, the incorporation of a dynamic knowledge-management system that supports the definition and enactment of complex business processes and real-time data streams has not been researched. In this paper we discuss the process web service as an innovative method of providing contextual information to a real-time data stream processing CDSS.

Lessons from the business sector for successful knowledge management in health care: a systematic review.

Science.gov (United States)

Kothari, Anita; Hovanec, Nina; Hastie, Robyn; Sibbald, Shannon

2011-07-25

The concept of knowledge management has been prevalent in the business sector for decades. Only recently has knowledge management been receiving attention by the health care sector, in part due to the ever growing amount of information that health care practitioners must handle. It has become essential to develop a way to manage the information coming in to and going out of a health care organization. The purpose of this paper was to summarize previous studies from the business literature that explored specific knowledge management tools, with the aim of extracting lessons that could be applied in the health domain. We searched seven databases using keywords such as "knowledge management", "organizational knowledge", and "business performance". We included articles published between 2000-2009; we excluded non-English articles. 83 articles were reviewed and data were extracted to: (1) uncover reasons for initiating knowledge management strategies, (2) identify potential knowledge management strategies/solutions, and (3) describe facilitators and barriers to knowledge management. KM strategies include such things as training sessions, communication technologies, process mapping and communities of practice. Common facilitators and barriers to implementing these strategies are discussed in the business literature, but rigorous studies about the effectiveness of such initiatives are lacking. The health care sector is at a pinnacle place, with incredible opportunities to design, implement (and evaluate) knowledge management systems. While more research needs to be done on how best to do this in healthcare, the lessons learned from the business sector can provide a foundation on which to build.

At the Crossroads. Management and Business History in Entrepreneurship Research

Directory of Open Access Journals (Sweden)

Águeda Gil

2016-07-01

Full Text Available Recent calls for a historic turn in organization studies offer the opportunity to relaunch dialogue between management and business history research. Focusing on the specific domain of entrepreneurship research, this article illustrates the potential of mutual contributions from management and business history. In doing so, it demonstrates how historical approaches strongly influenced the early theoretical developments within entrepreneurship and demonstrates the potential to contribute to future scholarly debates. In sum, this article brings closer together business history and management studies stressing that their different perspectives and approaches are very valuable to enriching entrepreneurship research.

Organizational structuring and strategic business units in function of an effective management

Directory of Open Access Journals (Sweden)

Kovač Aleksandar

2012-01-01

Full Text Available In modern business conditions, in the conditions of extremely fast market changes which affect the way and the organization of a company's business, it is necessary to set up such an organizational structure which will provide the necessary flexibility and the base for further growth and development of the company. Each wrong business decision results in a waste of time, money and energy. In order to minimize mistakes as much as possible it is necessary to have a quality system of accounting information which is essential for making business decisions. In that sense, in order to provide quality accounting information and to enable the monitoring of the performances of particular parts of the company by the central management, forming and organizational structuring of the strategic business units is an effective way to answer the challenges of the business environment. Recently, a certain tendency of changes in the field of organizational structuring is noticeable, or, more precisely, of organizational restructuring of the business systems in closer and wider environment with a goal of delegating authorities and responsibilities to the organizational divisions. Profit centre, as an organizational part of a company which does not have a legal status, is of an exceptional importance.

Business process compliance management : an integrated proactive approach

NARCIS (Netherlands)

Elgammal, A.; Sebahi, S.; Turetken, O.; Hacid, M.-S.; Papazoglou, M.; van den Heuvel, W.; Soliman, K.S.

2014-01-01

Today’s enterprises demand a high degree of compliance of business processes to meet regulations, such as Sarbanes-Oxley and Basel I-III. To ensure continuous guaranteed compliance, compliance management should be considered during all phases of the business process lifecycle; from the analysis and

Environmental management systems: An industry viewpoint

International Nuclear Information System (INIS)

Ottenbreit, R.

1993-01-01

Imperial Oil is upgrading systems used to ensure protection of health and safety and to facilitate the internalization and integration of environmental considerations into its business. Work in progress related to this upgrading is reported. The upgrading was undertaken partly in response to increased expectations from stakeholders and from the notion that improvement of the environmental, health, and safety (EH ampersand S) aspects of business can have the effect of improving reliability, lowering expenses, and minimizing liabilities. The responsibility for establishing environmental policy and direction as well as the environmental management framework rests with Imperial Oil's management committee and the EH ampersand S committee of the board of directors. Responsibility and accountability for implementation and sustainment of environmental processes and systems resides with line management. One of the management systems, the Operations Integrity Management Framework, is described. Elements of this framework include management leadership, accountability, and commitment; risk assessment and management; management of change; personnel and training; incident investigation and analysis; and facilities design and construction. 2 figs

Is environmental management an economically sustainable business?

Science.gov (United States)

Gotschol, Antje; De Giovanni, Pietro; Esposito Vinzi, Vincenzo

2014-11-01

This paper investigates whether environmental management is an economically sustainable business. While firms invest in green production and green supply chain activities with the primary purpose of reducing their environmental impact, the reciprocal relationships with economic performance need to be clarified. Would firms and suppliers adjust their environmental strategies if the higher economic value that environmental management generates is reinvested in greening actions? We found out that environmental management positively influences economic performance as second order (long term) target, to be reached conditioned by higher environmental performance; in addition, firms can increase their performance if they reinvest the higher economic value gained through environmental management in green practices: While investing in environmental management programs is a short term strategy, economic rewards can be obtained only with some delays. Consequently, environmental management is an economically sustainable business only for patient firms. In the evaluation of these reciprocal relationships, we discovered that green supply chain initiatives are more effective and more economically sustainable than internal actions. Copyright © 2014 Elsevier Ltd. All rights reserved.

Business Management for Independent Schools. Third Edition.

Science.gov (United States)

National Association of Independent Schools, Boston, MA.

This business management manual discusses school accounting and reporting principles; in particular, financial management, computerization, and records retention techniques. First is described the basic accounting principles, plant funds, endowment funds, operational funds, chart of accounts, and financial states of the school's annual financial…

Senior Management Use of Management Control Systems in Large Companies

DEFF Research Database (Denmark)

Willert, Jeanette; Israelsen, Poul; Rohde, Carsten

2017-01-01

The use of management control systems in large companies remains relatively unexplored. Indeed, only a few studies of senior managers’ use of management control systems consider multiple controls in companies. This paper explores data from a comprehensive survey of the use of management control...... systems in 120 strategic business units at some of the largest companies in Denmark. The paper identifies how senior management guides and controls their subordinates to meet their companies’ objectives. The presentation and discussion of the results, including citations from executive managers, use...

Creating integrated information management system for small and medium business

Directory of Open Access Journals (Sweden)

Deinega Valentina Nikolaevna

2014-09-01

Full Text Available Enterprises regardless of their size and ownership, focused on a long and successful work needed to create a system of integrated information systems. This is dictated by the fact that, firstly, it combines the financial data, and secondly provides a standardized manufacturing processes, thirdly, solves the problem of standardization of information in a frame. The main thing in your decision-making - the definition of the strategy of the business and the reflection of this strategy on goals and objectives. ERP-system help to maintain competitiveness and leadership in the market.

Evaluation of the use of a Business Intelligence system for management of patient radiation dose undergone to nuclear medicine exams

International Nuclear Information System (INIS)

Fischer, A.C.F.S.; Capaverde, A.S.; Moreira, M.N.; Moraes, A.L.; Andrade, J.R.M.; Bacelar, A.

2017-01-01

The feasibility of using a Business Intelligence (BI) system, IMPAX BI (Agfa), to manage the effective radiation dose of patients undergoing Nuclear Medicine exams was evaluated. The evaluation was divided into four stages, using retrospective data from the activity administered to adult patients in the year 2016. It was possible with the system to create panels to filter the data by date and display them in table and / or graphs, indicating the estimated doses and established limits. The IMPAX BI system proved to be a tool capable of assisting in dose management in Nuclear Medicine since it facilitates the identification of cases in which the patient is submitted to doses higher than those defined in the protocols of exams

Managing Business-to-Business Relationships throughout the E-Commerce Procurement Life Cycle.

Science.gov (United States)

Archer, Norm; Yuan, Yufei

2000-01-01

Since the core of e-commerce is information and communications, support for managing customer relationships is available to those who know how to use it. Discusses how technology can be used to encourage and facilitate customer-business relationships. Shows through a customer relationship life cycle model how the management of related procurement…

Teaching Business Management from a perspective beyond self-interest

Directory of Open Access Journals (Sweden)

Roberto Fernández-Gago

2012-12-01

Full Text Available Profound reflection is currently being made in academic circles upon the principles which have long been the basis of economic theories in the teaching of business management. Amidst the issues discussed is the concept of human nature driven primarily by self-interest. Profit maximization and governance mechanisms in order to protect shareholders’ interests have become the essence of all good business practice. The present paper proposes a change in direction towards a wider and more realistic perspective with regards to the individual’s values within the sphere of the teaching of business management.

FORMATION OF THE CONTENT OF THE PROJECT OF ORGANIZATION OF SECURITY SYSTEMS IN HOTEL BUSINESS

Directory of Open Access Journals (Sweden)

Антон Іванович РОГОВИЙ

2015-05-01

Full Text Available The article identified and analyzed features of the project management in systems of creating security systems for security systems for the enterprise of hotel business. We have identified the main technical means, which should provide maximum protection of people and infrastructure of hotels. In the article revealed the criteria that should guide the manager in the selection of one or other technical means. In summery we highlighted works, which have to be included in the content of the project of organization of complex security system of companies in the hotel business.

KNOWLEDGE MANAGEMENT CHALLENGES IN NEW BUSINESS DEVELOPMENT

DEFF Research Database (Denmark)

Jensen, Ole Kjeldal; Ahmed-Kristensen, Saeema; Jensen, Nevena

2011-01-01

The empirical study this paper is based upon, aimed to identify and describe knowledge management challenges, throughout the new business development process. This paper reports findings from the study, as well as the framework used for analysing the KM challenges, which can be applied to other...... in the early phases. Furthermore, two new roles of the early phase, besides instigating projects, were found. This study contributes to the development of support tools for knowledge management in industry and to research with a deeper understanding of the new business development process....... case studies for comparison. Six interviews and 2 full-day workshops, gathering the perspectives of 76 people from an energy-utilities company forms the empirical background of the study. Six categories of knowledge management challenges were identified and, within each, central issues were extracted...

An Integrative Framework for the Teaching of Information Management in a Business Context

Science.gov (United States)

Kesner, Richard M.; Zack, Mike; Russell, Bruce; Dias, Martin

2013-01-01

As professional, academic and accrediting bodies have periodically reviewed the need for and content of foundational college curricula in information management, a broad-based consensus has emerged as to what is to be covered in the standard management information systems (MIS) course. Within U.S. business schools today, there is little debate…

AKDNR - DNR Business Reporting System (DBRS)

Science.gov (United States)

Skip to content State of Alaska myAlaska My Government Resident Business in Alaska Visiting Alaska Resources > IRM GPU > Main Menu DNR Business Reporting System (DBRS) The DNR Business Reporting System (DBRS) allows users to generate reports from the DNR Business databases and maps. The reports offered

Management and Feasibility Analysis of Smoked Fish Business in Ambon

Science.gov (United States)

Nanlohy, Hellen; Apituley, Yolanda M. T. N.; Tapotubun, Alfonsina M.; Reiuwpassa, Frederik; Matrutty, Theodora E. A. A.

2017-10-01

This research aims to examine management and feasibility aspects of smoked fish business in Ambon. By using survey, this research focused on smoked fish business in Negeri Hative Kecil and Silale, known as dried fish producer villages.Primary and secondary data collected by using interview, observation, and recording. Analysis methods used are qualitative descriptive analysis and business feasibility analysis covers NPV, Payback Period (PP), and Break Even Point (BEP). The result shows that most of the smoked fish businessmen do not apply the proper management in their business. Two to three people do all the works (from production to marketing) without a clear job description. Feasibility analysis for smoked fish business in Negeri Hative Kecil shows that NPV is 21.501.053,- PP is 58 days, and Benefit Cost Ratio (B/C) is 1,06. BEP Production is 1,455 kg, and BEP Price is IDR 19,941, while the feasibility analysis for smoked fish business in Desa Silale shows that NPV is 30.745.837,-, PP is 24 days and Benefit Cost Ratio (B/C) is 1,41. BEP Production is 988 kg, and BEP Price is IDR 7,966. Based on the result, the two smoked fish business in Ambon is feasible to be developed. However, good management with clear job description should be applied to improve the business.

ACCOUNTING RESPONSIBILITY FOR BUSINESS EVALUATION

Directory of Open Access Journals (Sweden)

DORU CÎRNU

2015-12-01

Full Text Available In the world today the need for improvement the business management quality assumes significant change in organization and mode of business management. Establishing of appropriate level, structure and authority of business management depends in most cases on the size, number of employees, complexness of technological and business process, market position and other factors. Development of a business requires decentralization of operative functions. The decentralization of a business means the increase of operative activities control of greater number of managers in such a business. An important segment that so far was neither sufficiently applied in the romanian practice, not sufficiently treated is a system of responsibility. One of the aims of this research is also stimulation of more intensive activities on initiating the process of accounting modernisation. First of all, on the improvement and more rational legal accounting regulation and motivation of professional accountants organization for quicker development of contemporary accounting principles and standards in compliance with tendencies of the european environment. The known experiences just point to the necessity of more complex perception of place and role of the management accounting and within it of the system of accounting responsibility in preparing of business plans and buget, in creation of development and investment policy. Therefore, the system of accounting responsibility should eneble monitoring and control of actual operational activities of each part of decentralized business. The process of performance evaluation and accounting responsibility in a descentralized business organization represents a significant element of an internal control system and in that sense the emphasis was put on that fact in this paper.

Managing Service Development (SaaS) as a project: business process modeling

OpenAIRE

Iliadi, Vasiliki; Ηλιάδη, Βασιλική

2017-01-01

In the context of the present thesis, we will be studying core principles of Business Process Management, and how we can take advantage of them in combination with Project Management Methodologies and modeling tools in the context of Software as a Service businesses and their development. Initially we provide the reader with an introduction to Business Process Management, how it can be used, and how the life cycle is structured. We further define the first three phases of the life cycle to...

APPLICATION OF PROJECT MANAGEMENT APPROACHES AT A SMALL BUSINESSES ENTERPRISES

Directory of Open Access Journals (Sweden)

Sergey V. Rajewski

2016-01-01

Full Text Available This article discusses the types of organizational structures of project management and their application in project management in small and medium-sized enterprises. Among the approaches and methods to organize projects emphasizing project management as part of the existing functional structure of the enterprise. Analyzed the most relevant organizational tools of project management in small business: a network schedule; matrix distribution of administrative and management tasks of the project; schedule of the project plan; information and technological methods and models used in the process of project management; software applications for project management, used in the sphere of small business.

Exploring the business case for ambulatory electronic health record system adoption.

Science.gov (United States)

Song, Paula H; McAlearney, Ann Scheck; Robbins, Julie; McCullough, Jeffrey S

2011-01-01

Widespread implementation and use of electronic health record (EHR) systems has been recognized by healthcare leaders as a cornerstone strategy for systematically reducing medical errors and improving clinical quality. However, EHR adoption requires a significant capital investment for healthcare providers, and cost is often cited as a barrier. Despite the capital requirements, a true business case for EHR system adoption and implementation has not been made. This is of concern, as the lack of a business case can influence decision making about EHR investments. The purpose of this study was to examine the role of business case analysis in healthcare organizations' decisions to invest in ambulatory EHR systems, and to identify what factors organizations considered when justifying an ambulatory EHR. Using a qualitative case study approach, we explored how five organizations that are considered to have best practices in ambulatory EHR system implementation had evaluated the business case for EHR adoption. We found that although the rigor of formal business case analysis was highly variable, informants across these organizations consistently reported perceiving that a positive business case for EHR system adoption existed, especially when they considered both financial and non-financial benefits. While many consider EHR system adoption inevitable in healthcare, this viewpoint should not deter managers from conducting a business case analysis. Results of such an analysis can inform healthcare organizations' understanding about resource allocation needs, help clarify expectations about financial and clinical performance metrics to be monitored through EHR systems, and form the basis for ongoing organizational support to ensure successful system implementation.

Design and Design Thinking in Business and Management Higher Education

Science.gov (United States)

Matthews, Judy; Wrigley, Cara

2017-01-01

Design and design thinking have been identified as making valuable contributions to business and management, and the numbers of higher education programs that teach design thinking to business students, managers and executives are growing. However multiple definitions of design thinking and the range of perspectives have created some confusion…

Performance of Distance Learning Students in a Small Business Management Course

Science.gov (United States)

Kotey, Bernice; Anderson, Phil

2006-01-01

Purpose: The purpose of the paper is to compare the performance of distance-learning students in a Small Business Management (SBM) course with that of internal (on-campus) students, and to examine students' demographics and information processing systems for their moderating effects on performance of each student group.…

The pattern analysis of family business succession : a study on medium scale family business in Indonesia

OpenAIRE

Utami, Christina Whidya; Bernardus, Denny; Sintha, Gek

2017-01-01

The family business is a business family members have developed, whose ownership and policy-making are dominated by members of a group with emotional kinship. The purpose of this study is to analyze whether the management succession patterns including a personality system, a family system, a ownership right system and a management system become the primary factors determining the success of the family business The results of the study, using Partial Least Square showed Family System var...

75 FR 5146 - Hewlett Packard Company Business Critical Systems, Mission Critical Business Software Division...

Science.gov (United States)

2010-02-01

... Packard Company Business Critical Systems, Mission Critical Business Software Division, OpenVMS Operating... Colorado, Marlborough, MA; Hewlett Packard Company Business Critical Systems, Mission Critical Business... Assistance on August 27, 2009, applicable to workers of Hewlett Packard Company, Business Critical Systems...

On Representing Instance Changes in Adaptive Process Management Systems.

NARCIS (Netherlands)

Rinderle, S.B.; Kreher, U; Lauer, M.; Dadam, P.; Reichert, M.U.

2006-01-01

By separating the process logic from the application code process management systems (PMS) offer promising perspectives for automation and management of business processes. However, the added value of PMS strongly depends on their ability to support business process changes which can affect the

Management Intelligent Systems : First International Symposium

CERN Document Server

Martínez-López, Francisco; Rodríguez, Juan

2012-01-01

The 2012 International Symposium on Management Intelligent Systems is believed to be the first international forum to present and discuss original, rigorous and significant contributions on Artificial Intelligence-based (AI) solutions—with a strong, practical logic and, preferably, with empirical applications—developed to aid the management of organizations in multiple areas, activities, processes and problem-solving; i.e., what we propose to be named as Management Intelligent Systems (MiS). The three-day event aimed to bring together researchers interested in this promising interdisciplinary field who came from areas as varied as management, marketing, and business in general, computer science, artificial intelligence, statistics, etc. This volume presents the proceedings of these activities in a collection of contributions with many original approaches. They address diverse Management and Business areas of application such as decision support, segmentation of markets, CRM, product design, service person...

Modeling a Mobile Health Management Business Model for Chronic Kidney Disease.

Science.gov (United States)

Lee, Ying-Li; Chang, Polun