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Sample records for business management practices

  1. Business and Practice Management Knowledge Deficiencies in Graduating Orthopedic Residents.

    Science.gov (United States)

    Miller, D Joshua; Throckmorton, Thomas W; Azar, Frederick M; Beaty, James H; Canale, S Terry; Richardson, David R

    2015-10-01

    We conducted a study to determine the general level of knowledge that orthopedic residents have on business and practice management topics at graduation and to evaluate the level of knowledge that practicing orthopedic surgeons need in order to function effectively in a medical practice. Residency graduates from a single training program were asked to complete a survey that gathered demographic information and had surgeons rate their understanding of 9 general business and practice management skills and the importance of these skills in their current practice situation. The amount of necessary business knowledge they lacked at graduation was defined as a functional knowledge deficiency (FKD) and was calculated as the difference between the reported importance of a topic in current practice and the level of understanding of that topic at graduation (larger FKD indicates greater deficiency). Those in physician-managed practices reported significantly higher levels of understanding of economic analytical tools than those in nonphysician-managed practices. There were no other statistically significant differences among groups. Hospital-employed physicians had the lowest overall FKD (4.0), followed by those in academic practices (5.1) and private practices (5.9). Graduating orthopedic surgeons appear to be inadequately prepared to effectively manage business issues in their practices, as evidenced by the low overall knowledge levels and high FKDs. PMID:26447414

  2. A manager's guide to ISO22301 a practical guide to developing and implementing a business continuity management system

    CERN Document Server

    Drewitt, Tony

    2013-01-01

    A concise and practical guide to the ISO22301 benchmark for business continuity management. Essential reading for all managers, executives and directors with any interest or involvement in operational risk or business continuity management.

  3. Managing business model innovation risks - lessons for theory and practice

    DEFF Research Database (Denmark)

    Taran, Yariv; Chester Goduscheit, René; Boer, Harry

    2015-01-01

    This paper focuses on the challenges related to, and the risk management needed in, the process of business model innovation. Business model innovation may involve hefty investments, high levels of uncertainty, complexity and, inevitably, risk. Although many firms follow a first mover strategic...... industrial firms, we discuss the reasons that led to these failures, and outline various possible solutions for practitioners to manage business model innovation adequately....

  4. Practical IT service management a concise guide for busy executives

    CERN Document Server

    Thejendra, BS

    2008-01-01

    Practical IT Service Management is a clear, concise and to the point guide to implementing IT service management (ITSM). It is based on ITIL Version 3, one of the most widely accepted best-practice approaches to ITSM

  5. Practical Teaching & Learning Model: A Modern Dimension for Business Management Schools

    Science.gov (United States)

    Kolachi, Nadir Ali

    2013-01-01

    Purpose: The purpose of this research is to evaluate and investigate the most suitable model required for teaching business Management curriculum. The paper will report a new dimension of Business Management Teaching. For this purpose, a Practical teaching & Learning Model has been prepared and will be discussed through qualitative research…

  6. Managing performance through business processes from BPM to the practice of process management

    CERN Document Server

    Thiault, Dominique

    2012-01-01

    Centred on the performance of the company, this book is a practical guide that organises Business Process Management (BPM) around these major subjects, such as process management, process governance, or the setting up a successful process approach in the company. Each of these subjects is introduced didactically, alternating examples and in-depth information. Relying on implementation recommendations, practical sheets, and illustrations, managing performance through processes can be used, first, to increase the chances that the objectives will be reached and to improve company performance (industrial organisation, service organisation, private or public sector) and to offer methods, rules, models, and practical supports that can easily be reused. The result of a combination of several experiences in the field and of rewarding encounters with managers, experts, and high-level executives, this book durably places the processes in their managerial dimension. It also presents an opening to a systematic approach t...

  7. Quality Management Practices for Business Services : A Research Agenda from a Buyer's Perspective

    OpenAIRE

    Holschbach, Elmar; Hofmann, Erik

    2010-01-01

    This paper is part of a larger research project investigating how buying companies apply practices of quality management for their externally sourced business services. Quality management for business services in professional procurement has not attracted much academic attention so far, as literature on service quality focused on consumer services and studies on quality management mainly adopted the perspective of a goods or service provider. The insights obtained can assist purchasers to dec...

  8. Level of Management Practices of Micro and Small Businesses in Ilocos Norte

    Directory of Open Access Journals (Sweden)

    Eric S. Parilla

    2013-07-01

    Full Text Available This research work determined the similarities and differences of the management practices and entrepreneurial competencies of micro business and small business owners in Ilocos Norte.This study focused on the similarities and differences of the management practices of micro business and small business owners in the Province of Ilocos Norte. It looked into the entrepreneur profile such as personal characteristics, entrepreneurs’ competencies and on the organizational profile and management practices. The respondents consisted of two groups; a sample of business owners coming from the different municipalities namely Badoc, Burgos, Bacarra, Pasuquin, Bangui, Pinili, Piddig, Solsona, Currimao, Batac, Banna, Marcos, Paoay, Sarrat, Pagudpod, Dingras, San Nicolas and Laoag City and sample of employees of these business owners. The respondent businesses were limited to those who have been existing for five years and more because they are already established and successful businesses considering their number of years of existence.Questionnaires were constructed by the researcher to determine the level of management practices and for the level of skills and competencies, questionnaire was adapted to the PECs Questionnaire of McClleland and Mcber.

  9. Climate Change Risk Management Consulting: The opportunity for an independent business practice

    Science.gov (United States)

    Ciccozzi, R.

    2009-04-01

    The Paper outlines the main questions to be addressed with reference to the actual demand of climate change risk management consulting, in the financial services. Moreover, the Project shall also try to investigate if the Catastrophe Modelling Industry can start and manage a business practice specialised on climate change risk exposures. In this context, the Paper aims at testing the possibility to build a sound business case, based upon typical MBA course analysis tools, such as PEST(LE), SWOT, etc. Specific references to the tools to be used and to other contribution from academic literature and general documentation are also discussed in the body of the Paper and listed at the end. The analysis shall also focus on the core competencies required for an independent climate change risk management consulting business practice, with the purpose to outline a valid definition of how to achieve competitive advantage in climate change risk management consulting.

  10. CORPORATE SOCIAL RESPONSIBILITY IN BUSINESS AND MANAGEMENT UNIVERSITY EDUCATION: THE RELEVANCY TO THE BUSINESS PRACTICES IN BULGARIA

    Directory of Open Access Journals (Sweden)

    Irena Slavova

    2015-12-01

    Full Text Available In the last decades corporate social responsibility (CSR has forcefully and irreversibly become a part of the corporate actions of a growing number of companies and continues to provoke the interest of governments, international institutions, scientists and researchers. The new imperatives on CSR have increased the requirements of companies towards the education and preparation of experts with the requisite skills and competences. The objective of the paper is to discuss how business universities meet the demand for new business models and management skills in order to help companies in Bulgaria to develop socially responsible practices.The study is based on a web-content analysis of the curricula and study programs of all Bulgarian universities training business and management students in Bachelor and Master programs. The obtained results regarding the current status of CSR education are interpreted in the context of CSR in businesses in Bulgaria. To this end, results were used from a large-scale study by the authors on the status and trends of development of CSR in Bulgaria, thus uncovering the needs of companies operating on the Bulgarian market in terms of employees with CSR skills and competences, and showing the gap between the demand and supply of CSR education for business and management graduates in Bulgarian universities (Bachelor and Master programs. The conclusions delineate the directions in which teaching CSR-related issues should develop in higher education institutions in Bulgaria.

  11. Strategic Management Practice and Corporate Performance of Selected Small Business Enterprises in Lagos Metropolis

    Directory of Open Access Journals (Sweden)

    Yunus Adeleke Dauda

    2010-10-01

    Full Text Available Strategy is considered to be a detailed plan for a business in achieving success. Managers employ strategy toachieve result. Strategic management practices and organization performance in small business enterprises{SBEs} goes together, but most Small business enterprises place less emphasis on making effective strategy forimproved performance. This paper examines the influence of strategic management on corporate performance inselected small scale enterprises in Lagos, Nigeria. The paper also provides how strategy could be used forimproved performance of small scale enterprise in Nigeria. Two hypotheses were tested. They are to determinewhether: {i} there is a significant relationship between strategic management and organizational profitability; {ii}there is a significant relationship between strategic management and company market share. Cross sectionalsurvey research method was adopted for the study and 140 participants were randomly selected among SSEs inLagos metropolis. Pearson product moment coefficient of correlation and descriptive statistics were used for dataanalysis. Findings revealed that strategic management practices enhance both organizational profitability andcompany market share. The study recommends that investors and managers should make use of strategicmanagement to improve their organizations actual performance at all times.

  12. CAN BUSINESS EDUCATION CHANGE MANAGEMENT PRACTICES IN NON-WESTERN SOCIETIES: LESSONS FROM LEBANON

    Directory of Open Access Journals (Sweden)

    Finlay Jim

    2013-07-01

    Full Text Available The purpose of this study was to determine the degree to which students from an American-style Business School in Lebanon expect the managerial behaviors that they are taught in the classroom to actually be applied by managers in the Lebanese workplace. Broadly categorized as accountability, gender equity, religious tolerance, consultation and transparency, the authors found little indication that such expectations existed. Even when they could be identified such as with racial equality, their relative strength was so weak that they were barely above neutral on a 10-point scale. What was perhaps most troubling was that expectation for the elimination of bribery and corruption actually declined as students matriculated through the curriculum. At least for the time being, it appears that Lebanese business students do not anticipate encountering American-style management practices, which have formed the core of the Business courses, when they enter the workforce.

  13. Does the Gap Matter? A Study of IT and Business Culture Toward Customer Relationship Management Practice

    Directory of Open Access Journals (Sweden)

    T. Limsarun

    2010-12-01

    Full Text Available Nowadays, Customer Relationship M anagement (CRM has become the important part of business due to the benefit of analyze sale opportunities, campaigns management, personalization to each individual customer, cross-selling and up-selling. Unfortunately, many research evidence shows that most of the companies fail to make their CRM effort to pay off. Thus success CRM is required co-operate from the management and end user buy-in from every department in the CRM installed companies. Therefore this study aims to highlight the different between Information Technology culture and Business culture. The finding has shown the significant of the culture gap toward CRM practice, while each part of the organization has to take care for their role and responsibility in order to success in CRM practice.

  14. The Customer Relationship Management in Terms of Business Practice in Slovakia

    Science.gov (United States)

    Urdziková, Jana; Jakábová, Martina; Saniuk, Sebastian

    2012-12-01

    The aim of the article is to present the results of the research on focus on the customer in relation to the use of customer relationship management in selected business subjects in Slovakia. The main goal of the research is the mapping of current state to ensure the principle of customer orientation and utilizing of CRM in organizations and industrial enterprises in Slovakia. This is the mapping of the current situation of that problem in practical conditions and determines potential opportunities for improvement.

  15. Implementation of lead users into management practice: A literature review of publications in business press

    OpenAIRE

    Lehnen, Jens; Ehls, Daniel; Herstatt, Cornelius

    2014-01-01

    Integrating lead users into the product development process is a promising source of innovations. While the lead user approach is clearly established in academia, the implementation into management practice is ambiguous. Conducting a literature review of 255 articles in business press we show the diffusion in praxis and analyze coherency to the academic perspective. We derive propositions and identify inconsistencies to the current theoretical understanding, particularly regarding the definit...

  16. A Framework of IS/Business Alignment Management Practices to Improve the Design of IT Governance Architectures

    OpenAIRE

    Jorge Orozco; Ali Tarhini; Ra'ed (Moh'd Taisir) Masa'deh; Takwa Tarhini

    2015-01-01

    This research aims to identify specific management practices that can help to improve the process of IS/business alignment and the design of ITG architecture that supports those processes. To this end the authors propose a framework that is used as a reference to classify relevant management practices in the process of IS/business alignment and design of ITG architectures. The analysis was carried out in a large leading international food and beverage company. Findings show that at operationa...

  17. Business Management Practices for Small to Medium Sized Forest Products Firms

    OpenAIRE

    Espinoza, Omar Alejandro; Smith, Robert

    2015-01-01

    This book offers advice and information for starting and guiding a small forest products business. It emphasizes the importance of business planning, human resource planning, marketing, and operations and financial management.

  18. Strategic Management: The theory and practice of strategy in (business) organizations

    DEFF Research Database (Denmark)

    Jofre, Sergio

    This work is the result of an ongoing study on the patterns and trends on both the theory and practice in the field of strategic management carried out at the Section of Innovation Systems and Foresight. The report focuses on different issues regarding the broad topic of strategy in organizations...... of our knowledge on human cognition and organizations’ behaviour. These issues are addressed from the perspective of influential scholars and practitioners of different disciplines, yet they are discussed from the angle of business organizations....

  19. An Assessment of Research Supervision: A Leadership Model Enhancing Current Practices in Business and Management

    Science.gov (United States)

    Morrison, James L.; Oladunjoye, Ganiyu T.; Onyefulu, Cynthia

    2007-01-01

    Students enrolled in business and management assessed the research supervisory process less favorably when compared with their counterparts. In this article, the authors found that there was considerable dissatisfaction with the interaction and relationships that students had with their supervisors, especially within the business program. As a…

  20. The business of dental practice

    Directory of Open Access Journals (Sweden)

    Niken Widyanti Sriyono

    2006-06-01

    Full Text Available Globalization including General Agreement on Trade in Services (GATS and Asia Fair Trade Agreement (AFTA are a new free trade system. In globalization era, there will be an intense and free competition in looking for jobs throughout the world. This new system will affect the health services system in which health services tend to follow an industrial model. Meaning that dentistry or dental health services tend to be part of a business system, and this system has caused controversy among the community and the profession itself. The results of the discussion revealed that professional and business of dentistry is compatible and complementary. The tendency of increasing number of legal form of practice (group and a professional corporation and the worldwide advertisement of these practices supported the premise that delivering dental practice tends to follow the industrial model. Dentists should not only more focus on achieving financial success in running the business of practice but profession should have the most concern for the people who seek their services. Delivering quality of dental care depends on the high skill of the dentist and on the satisfactory income for the survival of the practice in the long run, and this make the practice will be viewed by the public and profession as being appropriate and of high quality. Facing the globalization, besides possessing high clinical skill, dentists must have a firm understanding of management concepts and apply them in their practice. In conclusion: The profession and the business of dentistry are compatible and complementary. The delivery of the dental services tends to follow the industrial model, which is a current reality. Dentist should concern more on the delivering high quality of dental services, not only focus on the business of the practice, although the satisfactory income is important for the survival growth of the practice in the long run. It is suggested for dentists to follow as

  1. Misconduct, Marginality and Editorial Practices in Management, Business and Economics Journals

    Science.gov (United States)

    2016-01-01

    Objectives The paper presents data on the two problems of misconduct and marginality in management, business and economics (MBE) journals and their practices to combat these problems. Design Data was collected in three phases. First, all publicly retracted papers in MBE journals were identified through keywords searches in 7 major databases (n = 1329 journals). Second, a focused survey was distributed to editors involved in such retractions (n = 64; response rate = 28%). Finally, a survey was administered to all active journals in the seven databases to collect data on editors’ perceptions and practices related to the two problems (n = 937, response rate = 31.8%). Frequency analyses, cross tabulations, and qualitative analyses of open answers were used to examine the data. Results 184 retracted papers in MBE journals were identified in 2005–2015 (no retraction was found before 2005). From 2005–2007 to 2012–2015, the number of retractions increased by a factor ten with an all-time high in 2015. The survey to journals with reported retractions illustrates how already a few cases of suspected misconduct put a strain on the editorial workload. The survey to all active journals revealed that 42% of the respondents had started to use software to screen all submitted papers, and that a majority recognized the problem of marginality, as indicated by salami-style submissions. According to some editors, reviewers easily spot such submissions whereas others argued that authors may submit thinly sliced papers in parallel to several journals, which means that this practice is only discovered post-publication. The survey question on ways to support creative contributions stimulated a rich response of ideas regarding editorial vision, engaged boards and developmental approaches. The study uses data from three specialized fields, but its findings may be highly relevant to many journals in the social sciences. PMID:27454761

  2. IMPLEMENTING BUSINESS PROCESS MANAGEMENT

    OpenAIRE

    Vlad BALANESCU; Mihaela MASCU

    2014-01-01

    Business Process Management (BPM) is considered to be the third wave in business process theory. Appearing as a response to the critique formulated regarding Business Process Reengineering, BPM tries to be a more holistic and integrated approach to management and processes. In a time where complex solutions are needed solution that incorporates elements from various concepts, Business Process Management can be, in my opinion, a link between these ideas. After a short introduction presenting g...

  3. Assessing Practical Intelligence in Business School Admissions: A Supplement to the Graduate Management Admissions Test

    Science.gov (United States)

    Hedlund, Jennifer; Wilt, Jeanne M.; Nebel, Kristina L.; Ashford, Susan J.; Sternberg, Robert J.

    2006-01-01

    The Graduate Management Admission Test (GMAT) is the most widely used measure of managerial potential in MBA admissions. GMAT scores, although predictive of grades in business school, leave much of the variance in graduate school performance unexplained. The GMAT also produces disparities in test scores between groups, generating the potential for…

  4. The Influence of Business Environment on the Characteristics of Management Accounting Practices

    OpenAIRE

    Abugalia, Muftah

    2009-01-01

    The importance of management accounting systems (MAS) to organisations resides in their role in providing information for planning, controlling, evaluating performance, developing and improving competitive strategies and making decisions. Despite this multifaceted importance, little is known about management accounting practice in the world, particularly in emerging economies. As an attempt to understand practice, the contingency theory approach which is...

  5. Contribution of Knowledge Management Practices in Creating Sustainable Competitive Advantage for Business Schools in India

    OpenAIRE

    Pankaj Madan; Sheetal Khanka

    2010-01-01

    Land, labour, capital, raw materials, innovation, human resources, research and development have all been credited as sources of sustainable competitive advantage (SCA). Yet sources of sustainable competitive advantages continuously change, and transformations in the business environment cause shifts in the sources. A viable method to generate sustainable competitive advantages is knowledge management, and this study empirically links the concept of knowledge management to sustainable competi...

  6. Does the Gap Matter? A Study of IT and Business Culture Toward Customer Relationship Management Practice

    OpenAIRE

    T. Limsarun; P. Anurit; C. Chansa-Ngavej and C. Bunchapattanasakda

    2010-01-01

    Nowadays, Customer Relationship M anagement (CRM) has become the important part of business due to the benefit of analyze sale opportunities, campaigns management, personalization to each individual customer, cross-selling and up-selling. Unfortunately, many research evidence shows that most of the companies fail to make their CRM effort to pay off. Thus success CRM is required co-operate from the management and end user buy-in from every department in the CRM installed companies. Therefore t...

  7. Business Management in the Catholic School.

    Science.gov (United States)

    Correia, Joan

    This manual attempts to clarify appropriate business-management practices for Catholic schools. It addresses relevant financial issues, such as stewardship of property and resources. The volume describes the importance of employing a business manager and explores that person's role, delving into the business manager as manager, leader, and…

  8. Business Process Management - Methodologies

    OpenAIRE

    PROKOP, Jan

    2008-01-01

    The main objective of this thesis is to map some of the business process management, business process reengineering methodologies and compare it according to several criteria. Part of this thesis is survey of the state of business process management in Czech Republic and Hungary.

  9. The effect of quality management practices on operational and business results in the petroleum industry in Iran

    Science.gov (United States)

    Mellat Parast, Mahour

    The trend toward globalization has challenged management thinking, organizational practices, and the ways companies interact with their customers and suppliers as well as with other segments of society. One such practice, Total Quality Management (TQM), has emerged as a management paradigm for enhancing organizational performance and profitability, to the extent that it has been regarded as "the second industrial revolution" (Kanji, 1990). Despite extensive research in quality management, little empirical research has been done on this in an international context, especially in the Middle East. This study attempts to investigate: (1) the relationship among quality management constructs based on the Malcolm Baldrige National Quality Award; and (2) the effect of quality management practices on operational and business results in the petroleum industry. A validated and reliable survey instrument was used for the study to collect data from 31 project managers/consultants in the petroleum industry in Iran. The results of the correlation analysis show that top management support is the major driver of quality management, which significantly correlates with other quality management practices. It was also found that customer orientation is not significantly correlated with external quality results (profitability). A regression analysis indicated top management support, employee training, and employee involvement as the three statistically significant variables in explaining the variability in internal quality results. Furthermore, it was found that internal quality results was statistically significant in explaining the variability of external quality results.

  10. Implementing business continuity management systems and sharing best practices at a European bank.

    Science.gov (United States)

    Aronis, Stelios; Stratopoulos, Georgios

    2016-01-01

    This paper provides an overview of the methodology applied by the Alpha Bank Group in order to implement a business continuity management (BCM) programme to its parent company (Alpha Bank SA), as well as to its subsidiaries in Albania, Bulgaria, Cyprus, Former Yugoslav Republic of Macedonia, Greece, Romania, Serbia, UK and Ukraine. It also reviews the problems faced, how they were overcome and the lessons learned. When implementing a BCM programme in a large organisation, it is very important to follow the methodology described by BCM standard ISO 22301, otherwise the business continuity plan is unlikely to work efficiently or comply with the business recovery requirements, as well as with the requirements of other interested parties, such as customers, regulatory authorities, vendors, service providers, critical associates, etc. PMID:26897617

  11. Sewage Purification Business Process Management

    Directory of Open Access Journals (Sweden)

    Esad Ahmetagić

    2011-09-01

    Full Text Available This paper presents the current level of drainage and sewage purification facilities built in the Autonomous Province of Vojvodina, a territorial unit of the Republic of Serbia. It also points out the issues related to organized business management in companies involved in this business.The management of business processes in sewage purification involves a comprehensive cycle: business organizing process, issues of standard, investments, workforce, and information system design as factors in establishing an effective organization of business processes. The definition of gap existing between the current approach to organizing business activities and the need to establish an approach based on knowledge, information technologies, and effective business process management points to the necessity for organization redesign and standard definition in business process management. Sewage purification business process management in Vojvodina, the Republic of Serbia has been elaborated through theoretical presentation and a practical example realized by electronic ISO 9001:2008 system of quality management in public water utility company JKP "Vodokanal" Sombor.

  12. Educators' perceptions, attitudes and practices: blended learning in business and management education

    OpenAIRE

    Benson, Vladlena; Anderson, Deborah; Ooms, ann

    2011-01-01

    Adoption of blended learning is a complex process for higher education institutions and academic staff. Although the move towards blended learning is generally instigated at institutional level, factors determining its success and minimising resistance of faculty often emerge at delivery level. This paper explores adoption of blended learning practices in a Business School at a university in the United Kingdom. Based on the interviews with a purposive sample of 16 academic staff members deliv...

  13. Analyzing business process management

    OpenAIRE

    Skjæveland, Børge

    2013-01-01

    Within the Oil & Gas Industry, the market is constantly growing more competitive, forcing companies to continually adapt to changes. Companies need to cut costs and improve the business efficiency. One way of successfully managing these challenges is to implement business process management in the organization. This thesis will analyze how Oceaneering Asset Integrity AS handled the implementation of a Business Process Management System and the effects it had on the employees. The main goal...

  14. Educators' perceptions, attitudes and practices: blended learning in business and management education

    Directory of Open Access Journals (Sweden)

    Deborah Anderson

    2011-12-01

    Full Text Available Adoption of blended learning is a complex process for higher education institutions and academic staff. Although the move towards blended learning is generally instigated at institutional level, factors determining its success and minimising resistance of faculty often emerge at delivery level. This paper explores adoption of blended learning practices in a Business School at a university in the United Kingdom. Based on the interviews with a purposive sample of 16 academic staff members delivering 36 business modules, this case study explores the concept of blended learning from the academic staff's perspective. A typology of three distinct approaches to blended learning – ‘Technology is all', ‘Bolt-ons' and ‘Purely pedagogic' – emerged from the data extending understanding of blended learning practices. A team of three researchers conducted the study. Two of the researchers were academic staff members from the Business School and one researcher was an academic staff member from another faculty within the same university.

  15. Ethical codes in business practice

    OpenAIRE

    Kobrlová, Marie

    2013-01-01

    The diploma thesis discusses the issues of ethics and codes of ethics in business. The theoretical part defines basic concepts of ethics, presents its historical development and the methods and tools of business ethics. It also focuses on ethical codes and the area of law and ethics. The practical part consists of a quantitative survey, which provides views of selected business entities of business ethics and the use of codes of ethics in practice.

  16. MANAGEMENT OF BUSINESS RISKS

    OpenAIRE

    BAZARBAY A.

    2015-01-01

    The article presents methodological ideas concerning the problem of risk management. Special attention is paid to increasing of enterprises' operating efficiency by means of risk-management system development in business organizations.

  17. Dynamic business process management

    OpenAIRE

    Soroush, Kahkesh

    2012-01-01

    Open e-PRIOR is an open source e-Procurement system developed by the European Commission. Currently Open e-PRIOR system is handling simple choreographies based on the exchange of a single main object. However, these different objects are related and part of larger business process and by handling the objects separately the full overview is lost. Business process management (BPM) helps organizations to understand and maintain complicated business workflow. This master thesis focuses on how ...

  18. A Practical Approach to Managing Spreadsheet Risk in a Global Business

    CERN Document Server

    Lemon, Thomas

    2010-01-01

    Spreadsheets are used extensively within today's organisations. Although spreadsheets have many benefits, they can also present a significant risk exposure, requiring appropriate management. Protiviti has worked with a number of organisations, ranging in size up to huge multi-nationals, to help them build appropriate spreadsheet governance frameworks, including the design and implementation of policies, minimum design standards, control processes, training and awareness programmes and the consideration and implementation of spreadsheet management tools. This paper presents a case-study explaining the practical and pragmatic approach that was recently taken to control spreadsheet risk at one of Protiviti's clients - a global energy firm.

  19. Business process management

    OpenAIRE

    Hantry F.; Papazoglou M.; Van Den Heuvel W.-J.; Haque R.; Whelan E.; Carroll N.; Karastoyanova D.; Leymann F.; Nikolaou C.; Lammersdorf W.

    2009-01-01

    Background. A feature of teaching IT-cycle subjects at economic universities is that the technologies which are needed to teach students are constantly updated. This relates to the fact that the market of IT-products is rapidly changing. At the moment a new class of information systems Business Process Management Suite (BPMS) has appeared. It allows to manage business processes at a whole new level. Nowadays BPM is becoming more popular, and that is why students of economic universities shoul...

  20. Implications of business ethics for quality management

    OpenAIRE

    Fisscher, Olaf; Nijhof, André

    2005-01-01

    In the academic world research in the fields of quality management and business ethics are often separated. One reason for this is that the origins are very different; business ethics stemming from philosophy while quality management has developed from management studies. With the present developments in both fields there are strong reasons to link the disciplines. In both quality management and business ethics it is common practice to discuss issues of responsibility. Does this imply that bo...

  1. Business management practices in the power industry: Decision making in a market economy

    Energy Technology Data Exchange (ETDEWEB)

    Brown, J.H. [Fieldstone Private Capital Group, New York, NY (United States); Rosel, V. [Fieldstone Private Capital Group, Prague (Czechoslovakia)

    1995-12-01

    Management of a free market power industry, or managing the transition from a planned economy to a free market one, is driven by a fundamental economic premise - it is unrealistic (and economically unsound) to try to shelter end users (manufacturers or otherwise) from the true cost of energy: (i) energy prices are a function of fuel inputs (ii) fuel inputs are world priced (iii) end users must pay prices based on true costs Trying to counter any of these dictates will cause economic inefficiencies and misallocations. Managers of energy production in a free market economy must therefore learn to acquire data, and learn to extrapolate. As information is never complete, or perfect, managers must learn to consider contingencies, alternatives and options. In a free market economy, the decision to build a power facility is not controlled simply by the recognition of a perceived need for more power in an area. Because survival in a free market economy requires making a profit, as part for the decision process managers must: (i) talk to their customers to determine power needs into the future (ii) talk to their input suppliers, and arrange contracts (iii) make sure that there is a spread between cost and revenue As stated this is a simple recipe, but is difficult in practice. To perform any forecasting, managers must acquire control over cost, so as to have a base from which to judge the continued profitability or potential profitability, of any current activity or future ventures. It should be noted that planning for the future is difficult at any time but even more so when moving through an era where in the entire economy is undergoing systemic changes. Historic customer base, and historic supply arrangements, may not mean much. Therefore, managers must keep acquiring information, and updating forecasts.

  2. CORPORATE SOCIAL RESPONSIBILITY IN BUSINESS AND MANAGEMENT UNIVERSITY EDUCATION: THE RELEVANCY TO THE BUSINESS PRACTICES IN BULGARIA

    OpenAIRE

    Irena Slavova; Yovka Bankova

    2015-01-01

    In the last decades corporate social responsibility (CSR) has forcefully and irreversibly become a part of the corporate actions of a growing number of companies and continues to provoke the interest of governments, international institutions, scientists and researchers. The new imperatives on CSR have increased the requirements of companies towards the education and preparation of experts with the requisite skills and competences. The objective of the paper is to discuss how business univers...

  3. Practical suicide-risk management for the busy primary care physician.

    Science.gov (United States)

    McDowell, Anna K; Lineberry, Timothy W; Bostwick, J Michael

    2011-08-01

    Suicide is a public health problem and a leading cause of death. The number of people thinking seriously about suicide, making plans, and attempting suicide is surprisingly high. In total, primary care clinicians write more prescriptions for antidepressants than mental health clinicians and see patients more often in the month before their death by suicide. Treatment of depression by primary care physicians is improving, but opportunities remain in addressing suicide-related treatment variables. Collaborative care models for treating depression have the potential both to improve depression outcomes and decrease suicide risk. Alcohol use disorders and anxiety symptoms are important comorbid conditions to identify and treat. Management of suicide risk includes understanding the difference between risk factors and warning signs, developing a suicide risk assessment, and practically managing suicidal crises. PMID:21709131

  4. Delivering business analytics practical guidelines for best practice

    CERN Document Server

    Stubbs, Evan

    2013-01-01

    AVOID THE MISTAKES THAT OTHERS MAKE - LEARN WHAT LEADS TO BEST PRACTICE AND KICKSTART SUCCESS This groundbreaking resource provides comprehensive coverage across all aspects of business analytics, presenting proven management guidelines to drive sustainable differentiation. Through a rich set of case studies, author Evan Stubbs reviews solutions and examples to over twenty common problems spanning managing analytics assets and information, leveraging technology, nurturing skills, and defining processes. Delivering Business Analytics also outlines the Data Scientist's Code, fifteen principle

  5. Modeling business processes: theoretical and practical aspects

    Directory of Open Access Journals (Sweden)

    V.V. Dubininа

    2015-06-01

    Full Text Available The essence of process-oriented enterprise management has been examined in the article. The content and types of information technology have been analyzed in the article, due to the complexity and differentiation of existing methods, as well as the specificity of language, terminology of the enterprise business processes modeling. The theoretical aspects of business processes modeling have been reviewed and the modern traditional modeling techniques received practical application in the visualization model of retailers activity have been studied in the article. In the process of theoretical analysis of the modeling methods found that UFO-toolkit method that has been developed by Ukrainian scientists due to it systemology integrated opportunities, is the most suitable for structural and object analysis of retailers business processes. It was designed visualized simulation model of the business process "sales" as is" of retailers using a combination UFO-elements with the aim of the further practical formalization and optimization of a given business process.

  6. Business Management and Environment

    OpenAIRE

    Duchan, Marek

    2015-01-01

    The Thesis provides an overview of environmental management issue and its practical application. The aim of this work is to find out the readiness of a particular company to establish Environmental Management Systems (EMS) and to review, whether the company is prepared for such a change, able to keep and improve the systems. The Thesis contains theoretical background of environmental management including all demands necessary for a company to introduce environmental management into a practice...

  7. Managing a new collaborative entity in business organizations: understanding organizational communities of practice effectiveness.

    Science.gov (United States)

    Kirkman, Bradley L; Mathieu, John E; Cordery, John L; Rosen, Benson; Kukenberger, Michael

    2011-11-01

    Companies worldwide are turning to organizational communities of practice (OCoPs) as vehicles to generate learning and enhance organizational performance. OCoPs are defined as groups of employees who share a concern, a set of problems, or a passion about a topic and who strengthen their knowledge and expertise by interacting on a consistent basis. To date, OCoP research has drawn almost exclusively from the community of practice (CoP) literature, even though the organizational form of CoPs shares attributes of traditional CoPs and of organizational teams. Drawing on Lave and Wenger's (1991) original theory of legitimate peripheral participation, we integrate theory and research from CoPs and organizational teams to develop and empirically examine a model of OCoP effectiveness that includes constructs such as leadership, empowerment, the structure of tasks, and OCoP relevance to organizational effectiveness. Using data from 32 OCoPs in a U.S.-based multinational mining and minerals processing firm, we found that external community leaders play an important role in enhancing OCoP empowerment, particularly to the extent that task interdependence is high. Empowerment, in turn, was positively related to OCoP effectiveness. We also found that OCoPs designated as "core" by the organization (e.g., working on critical issues) were more effective than those that were noncore. Task interdependence also was positively related to OCoP effectiveness. We provide scholars and practitioners with insights on how to effectively manage OCoPs in today's organizations. PMID:21688878

  8. Best Practices in Project Management

    OpenAIRE

    Liviu ILIES; Emil CRISAN; Ioana Natalia MURESAN

    2010-01-01

    Project management has evolved over time, becoming the principal mean of dealing with change in modern organizations. Best practices have occurred as a result of business evolution and of practicing project management at a global level. Best practices in project management, if followed, increase the chances of success in achieving goals when dealing with projects. In this article we present the concept of best practice, the advantages of using best practices in project management, which are t...

  9. Commitment or Control? Human Resource Management Practices in Female and Male-Led Businesses

    NARCIS (Netherlands)

    I. Verheul (Ingrid)

    2007-01-01

    textabstractThis paper investigates the commitment-orientation of HRM practices in female- and male-led firms. A distinction is made between emphasizing commitment or control in the design of HRM practices. To test for gender differences use is made of a sample of 555 Dutch firms. Contrary to what i

  10. Project management of business process

    OpenAIRE

    Jovanović, Slaviša

    2011-01-01

    This thesis presents one of the hottest areas in today's software industry, business process management (. Business Process Management has become an important tool for companies to hone their capabilities and business processes to adjust rapid and sudden changes in the marketplace and achieve the set of plans. Thesis is divided into two parts. The first section provides an overview of the scope of business process management through the project approach, historically defined its...

  11. The Logic of Business vs. the Logic of Energy Management Practice

    DEFF Research Database (Denmark)

    Taudal Poulsen, René; Johnson, Hannes

    2016-01-01

    55 professionals in 34 shipping organizations in Denmark. Best practices, which require several years to implement, are identified, as are common challenges in implementing such practices—related to data collection, incentives for data misreporting, data analysis problems, as well as feedback and...

  12. Business continuity 2014: From traditional to integrated Business Continuity Management.

    Science.gov (United States)

    Ee, Henry

    As global change continues to generate new challenges and potential threats to businesses, traditional business continuity management (BCM) slowly reveals its limitations and weak points to ensuring 'business resiliency' today. Consequently, BCM professionals also face the challenge of re-evaluating traditional concepts and introducing new strategies and industry best practices. This paper points to why traditional BCM is no longer sufficient in terms of enabling businesses to survive in today's high-risk environment. It also looks into some of the misconceptions about BCM and other stumbling blocks to establishing effective BCM today. Most importantly, however, this paper provides tips based on the Business Continuity Institute's (BCI) Good Practices Guideline (GPG) and the latest international BCM standard ISO 22301 on how to overcome the issues and challenges presented. PMID:25416371

  13. International Management Accounting Standards Promote Business Growth

    OpenAIRE

    Jeno BEKE

    2010-01-01

    This paper traces the benefits of international management accounting information systems and their contribution to standardization and harmonization in business practice. In this review, the goal is to describe and summarize how the management accounting standards promote management decisions and influence the business environment in a global scale. It is expected that the unified, standardized accounting information system will lead to new types of analysis and data, furthermore with the po...

  14. Integrated Risk Management and Global Business Ethics

    OpenAIRE

    Sison, A.J. (Alejo José)

    2000-01-01

    Nowadays, Business Ethics requires a near-expert knowledge of Law, Economics, Business, Management, Information and Environmental Technologies, apart from Psychology, Sociology and Cultural Anthropology. Furthermore, its teaching demands certain expertise in the case-method. In on other are of Philosophy is theory more closely linked to practice.

  15. Business English in Practical Terms

    OpenAIRE

    Slavica Čepon

    2015-01-01

    The article is an attempt to look at the reality of teaching English for Business Purposes (EBP)/ Business English (BE) from a practical point of view. It approaches the term BE as if through a funnel with English as an International Language (EIL) at the top, English Language Teaching/General English (ELT/GE) as its sloping sides, English as a Foreign Language (EFL)/English as a Second Language (ESL) at the top of the funnel's narrow tube, and English for Specific Purposes (ESP) at the very ...

  16. Business Architecture A Practical Guide

    CERN Document Server

    Whelan, Jonathan

    2012-01-01

    Organizations today exist in an environment of unprecedented change. They do so against a backdrop of a global, competitive marketplace, the fast-paced enablement of technology, amplified regulation and accelerating organizational complexity. Many organizations are addressing change in a sub-optimal way and they are operating without a clear view of where their operational risks lie. It is these dynamics that are leading organizations to recognise and embrace Business Architecture.With these challenges in mind, this book provides a practical guide on how to employ Business Architecture and how

  17. Sewage Purification Business Process Management

    OpenAIRE

    Esad Ahmetagić; Blaženka Piuković; Dušan Lukić

    2011-01-01

    This paper presents the current level of drainage and sewage purification facilities built in the Autonomous Province of Vojvodina, a territorial unit of the Republic of Serbia. It also points out the issues related to organized business management in companies involved in this business.The management of business processes in sewage purification involves a comprehensive cycle: business organizing process, issues of standard, investments, workforce, and information system design as factors in ...

  18. MANAGING CHANGE WHEN IMPLEMENTING BUSINESS PROCESS MANAGEMENT

    OpenAIRE

    VLAD BÃLÃNESCU

    2012-01-01

    In this paper I attempted to establish the link between business process management and change management. After the introduction, in the second chapter I made a short presentation of business process management, what the concept entails and prospects. The third chapter contains a definition of change management and types of changes that can occur in an organization when implementing Business Process Management. The fourth part of this paper contains two models for change and present how they...

  19. Business management in digital economy

    Directory of Open Access Journals (Sweden)

    Bogdan GHILIC-MICU

    2006-01-01

    Full Text Available Changes that are taking place within business and economical environment, complexity and difficulty of the decision taking processes need the usage of management models specific to digital economy businesses. This paper’s objective consists in defining such a management model, identifying its usefulness, presenting its architecture and comparing some models of ebusiness management.

  20. THE ROLE OF BUSINESS INTELLIGENCE IN BUSINESS PERFORMANCE MANAGEMENT

    OpenAIRE

    Babeanu Delia; Albescu Felicia; Pugna Irina Bogdana

    2009-01-01

    Business performance management (BPM) is a key business initiative that enables companies to align strategic and operational objectives with business activities in order to fully manage performance through better informed decision making and action. Effec

  1. Principles and Best Practices in Successful Tourism Business Incubators

    OpenAIRE

    Andreea F. Şchiopu; Dragoş C. Vasile; Claudia E. Ţuclea

    2015-01-01

    The business incubators are entities that provide support to start-up companies, managing the obstacles faced by entrepreneurs and facilitating the hazardous process of business creation. This article aims to identify the existing views on best practices that can contribute to the achieving of business incubators’ objectives. Moreover, the present study investigates how the business incubators can ensure the success of tourism, with evidence grounded in both theory and case studies from aroun...

  2. Implementing Strategic Change: A Practical Guide for Business.

    Science.gov (United States)

    Grundy, Tony

    This book is designed to serve as a practical guide to planning and managing change within a business, and as a text for graduate business students studying change strategies. It focuses on the rationale for change, managing the change process, tools for change, creating a strategic vision for change, and checklists for implementing strategic…

  3. Entrepreneurs vs. Business Plans: A Study of Practicality and Usefulness

    Directory of Open Access Journals (Sweden)

    Sam PD Anantadjaya

    2007-10-01

    Full Text Available In higher education, the topic on business plan is relatively studied in great details to note the importance on formulating business plans. Business plans are regarded as the reference point for business people; managers and members of the board of directors, to really realize the business activities. At least, the topic on business plan, which are discussed and studied in universities, ought to have its own value in the real business operations. Many entrepreneurs, however, face difficulties in formulating structural business plans. Many entrepreneurs may not actually formulate business plans as they are regarded important in many classrooms’ teaching, to provide necessary guidance toward corporate governance, opening up new business units, venture agreements, and/or expansion of business operations. Universities should provide connections between what is discussed in classrooms, and the implementation of such discussions in business practices. This research is intended to seek out relationships between the importance of structural business plans, and the practicality and usefulness of business plans for entrepreneurs in young organizations. The reference point for this research is business portfolio theory, both for individual and organization rational theory. One of such means discussed in this paper is the formulation and development of business plans to attract external funding in supporting the needs toward growth.

  4. Importique--A Practical Business Experience

    Science.gov (United States)

    Moscove, Brenda J.

    1973-01-01

    Importique, a nonprofit wholesale organization, is a marketing-enrichment program initiated at Chaminade College of Honolulu to provide an integrated, interdisciplinary, practical business experience extending the traditional business curriculum into an applied situation. (AG)

  5. Management analysis of the selected business entity

    OpenAIRE

    Julie Zelená

    2007-01-01

    The fundamental practical contribution of my article is the completion of a management model of claim turnover whereof its implementation enables to enhance the productive force of the business entity and prevents the occurrence of a secondary insolvency of the enterprise. The secondary insolvency is forming an up-to-date problem of the current business entities and is often a reason for the occurrence of insolvency having its impacts in the field of commercial as well as criminal law. On the...

  6. Information Management: Business Vulnerabilities

    International Nuclear Information System (INIS)

    Sophisticated cybercrimes and advanced persistent threats are occurring at an alarming rate. Aided by new attack techniques, increased financial support and the ease of exploiting social connections, attackers are having more success than ever before. Traditional security solutions are no longer sufficient to defend against these escalating threats. IBM® Security QRadar® uses big data capabilities to help keep pace with advanced threats and prevent attacks before they happen. It helps uncover hidden relationships within massive amounts of security data, using proven analytics to reduce billions of security events to a manageable set of prioritized incidents. Forward-leaning organizations are exploring custom analytics that use additional big data technologies on a variety of unstructured data sources including email, social media feeds, business transactions and full network packet payloads. To meet this demand, IBM is integrating industry-leading security intelligence capabilities with the world-class analytics capabilities of IBM InfoSphere® BigInsightsTM and related big data software and services. The combination offers a comprehensive solution — a security intelligence platform designed to detect and prioritize threats in real time, together with a mature Hadoop-based solution for custom data mining and analytics. (author)

  7. RISK MANAGEMENT IN BUSINESS

    OpenAIRE

    Corina Ducu; Mihaela Mãrãcine

    2011-01-01

    The business environment is more competitive than ever and it is characterized by risk, uncertainty, speed and volatility. The concept of risk in business is inextricably linked to the concept of profitability and flexibility. The result of the company (profit or loss) is influenced by unexpected events that accompany its activity.

  8. BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Vesna Bosilj-Vukšić

    2006-12-01

    Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

  9. Demystifying Risk ManagementBusiness & Growth Implications

    OpenAIRE

    Bhavana Raj KONDAMUDI; Dr. SINDHU

    2013-01-01

    There is a misplaced notion that Risk Management and Business Development are at cross-roads, which is based on the premise that the Business Managers tend to compromise in certain areas of Risk Management in the interest of the business growth. But, in the larger interests of the Risk Management and the Business Growth as well, the Business Managers should be actively involved in facilitating effective Risk Management. In fact, an effective Risk Management would facilitate a healthy understa...

  10. emystifying Risk ManagementBusiness & Growth Implications

    OpenAIRE

    Bhavana Raj KONDAMUDI; Dr. SINDHU

    2013-01-01

    There is a misplaced notion that Risk Management and Business Development are at cross-roads, which is based on the premise that the Business Managers tend to compromise in certain areas of Risk Management in the interest of the business growth. But, in the larger interests of the Risk Management and the Business Growth as well, the Business Managers should be actively involved in facilitating effective Risk Management. In fact, an effective Risk Management would facilitate a healthy unders...

  11. Practice Experience with a Practice Management Company.

    Science.gov (United States)

    Tankersley, Ron

    2015-01-01

    This article describes the experiences of a dentist using a contracted dental services organization to manage the business aspects of a multisite group oral and maxillofacial practice. The need for help with management functions first became apparent in medicine, and several models emerged there. The model used in this practice sought to take advantage of specialized expertise without reducing practitioners' control over dental decisions, including those going beyond narrow clinical decisions. Personal experiences and suggestions for best fit between practices on contracted services are presented. PMID:26562977

  12. Insurance: School Business Management Handbook No. 2.

    Science.gov (United States)

    Rogers, E. Lloyd

    The second revision of this handbook was developed as a practical tool for insurance management for school administrators. The question-and-answer format has been used to enable the busy school administrator to quickly locate and identify his immediate area of concern. The insurance areas discussed are: insurance on real and personal property…

  13. Managing Knowledge as Business Rules

    Directory of Open Access Journals (Sweden)

    Anca Ioana ANDREESCU

    2009-01-01

    Full Text Available In today’s business environment, it is a certainty that will manage to survive especially those organizations which are striving to adapt quickly and with low costs to the new demands of market competition. Knowledge represented by internal business rules of an organization can help crystallize their orientation in order to ensure a competitive advantage in the market. In this context and in a relatively short time, a new trend in software development has arisen, ex-tending current methods and putting a strong emphasis on business rules. This article outlines the importance of managing business rules in an organized manner using dedicated software products and furthermore presents a general prototype for a business rules repository.

  14. Developing the business practices of an SME operating in the music service industry : a perspective on organic growth and development as led by the owner-manager

    OpenAIRE

    Patrakka, Mikko Tapani

    2011-01-01

    The owner-manager led small-to-medium-size enterprises or SME’s are a prominent force in the regional businesses of Finland and the Finnish economy as a whole. These companies rely heavily on the competences and practices of a single individual and their specialized expertize of a particular industry, making it important to study both the internal characteristics of that individual as well as the overall functions of their organization. There is a large amount of general research among sc...

  15. BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

    OpenAIRE

    Vesna Bosilj-Vukšić

    2006-01-01

    Knowledge management (KM) is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in con...

  16. Embedding Sustainable Business Practice : A Better Business Model

    NARCIS (Netherlands)

    Ainsbury, R.E.

    2016-01-01

    Purpose: The author sets out the basis for a new research programme designed to demonstrate that by encouraging managers of small to medium-sized businesses (SMEs [1]) to take a positive approach to social and environmental risks, embedding and operationalising their responses into their business st

  17. Cultural management in family business

    OpenAIRE

    Patricia Amelia Tomei; Patrícia Jaguaribe Ferrari

    2010-01-01

    This article’s main goal is to analyze how the evolution of organizational culture can impact business performance. A theoretical framework was developed based on a review of the literature relating to organizational culture and family business succession management models. A single case study methodology was adopted based on primary and secondary data obtained through documentary research, participant observation and interviews at Guapo Loco, a Brazilian chain of Mexican restaurants / fun ...

  18. Guest Editorial: 2010 VA/DOD Clinical Practice Guideline for Management of Post-Traumatic Stress: How busy clinicians can best adopt updated recommendations

    Directory of Open Access Journals (Sweden)

    Matthew J. Friedman, MD, PhD

    2012-06-01

    Full Text Available The continued wars in Iraq and Afghanistan have brought an increased focus on posttraumatic stress disorder (PTSD and have made PTSD a part of a national conversation. Since the first edition of the Department of Veterans Affairs (VA/Department of Defense (DOD Clinical Practice Guideline (CPG for PTSD was issued in 2004 at the beginning of these conflicts, more than 750,000 returning new Veterans have sought mental health care in the VA. It is anticipated that this number will climb dramatically as more than 1 million Veterans will leave the military in the next 5 years. This makes it all the more important that VA and DOD healthcare providers have clear guidance on best management practices for PTSD and an understanding of how they can best use the revised VA/DOD Clinical Practice Guideline for Management of Post-Traumatic Stress issued in the fall of 2010. As coeditors, our goal with the production of this special issue of JRRD is to publish a series of articles that go beyond the recommendations in the new CPG by providing, in addition to a comprehensive overview of the latest scientific evidence, practical guidance for busy clinicians who wish to adopt the CPG recommendations within their various clinical settings.

  19. FORMATION OF BUSINESS PROCESS MANAGEMENT ENGINEERING COMPANY

    OpenAIRE

    Khatskevich, L.; Shishkin, I.

    2012-01-01

    In the proposed paper the relevance of management on the basis of machine-building enterprise business process management, building management systems business process engineering company, based on individual organizational functions. Business-process approach is based on rethinking the concept of middle management, where leadership is fundamental to middle managers

  20. Practice Makes Profit: Business Practices and Firm Success

    OpenAIRE

    Fabling, Richard; Grimes, Arthur

    2006-01-01

    Which business practices set successful firms apart from others? We address this question using data from an official survey of almost 3,000 New Zealand firms. Questions cover: leadership, planning practices, customer and supplier focus, employee practices, quality and process monitoring, benchmarking, community and social responsibility, innovation, IT use, business structure and the competitive environment. Some of these are internal practices reflecting a firm’s resources and capabilities;...

  1. Project Management for Engineering, Business, and Technology

    CERN Document Server

    Nicholas, John M

    2012-01-01

    There is an ever-growing need for better project management within the disciplines of engineering, business and technology and this new edition is a direct response to that need. By emphasizing practical applications, this book targets the ultimate purpose of project management; to unify and integrate the interests, resources and work efforts of many stakeholders to accomplish the overall project goal. The book encompasses the essential background material, from philosophy to methodology, that is required, before dedicating itself to presenting concepts and techniques of practical application

  2. Managing with the business performances through application of business intelligence

    OpenAIRE

    Davcev, Ljupco

    2012-01-01

    Managing business performance is actually a set of integrated analytical processes which using technology is directed towards financial and operational activities in a company. The creation and management of business development performance is not a simple onetime process. The emergence of new technologies and changes in company objectives that go along with contemporary economic trends have a huge impact in the management of companies. Managing business performance influences the process ...

  3. Best Practices for Online Business Education

    Science.gov (United States)

    Grandzol, John R.; Grandzol, Christian J.

    2006-01-01

    This integrative review of literature on online educational best practices is intended to provide a quick reference for those interested in designing online business courses and programs. Primarily American in its perspective, this review may be helpful for business schools seeking optimal online course designs that foster quality learning…

  4. SUGGEST AN INTELLIGENT FRAMEWORK FOR BUILDING BUSINESS PROCESS MANAGEMENT

    OpenAIRE

    Almutairi Raed; Dr. Djamal Ziani

    2015-01-01

    As companies enter into the digital world, information technology is playing a major role in bringing process improvements to the forefront of business management. In the recent decades, many organizations have struggled to redesign and improve their business processes to reduce their total cost. The main contribution of this research study is to propose an intelligent framework that possesses the ability to employ a database of best practices, business standards, and business act...

  5. Business process mining: From theory to practice

    OpenAIRE

    Turner, Christopher James; Tiwari, Ashutosh; Olaiya, Richard; Xu, Yuchun

    2012-01-01

    Purpose– The purpose of this paper is to present a comparison of a number of business process mining tools currently available in the UK market. An outline of the practice of business process mining is given, along with an analysis of the main techniques developed by academia and commercial entities. This paper also acts as a primer for the acceptance and further use of process mining in industry, suggesting future directions for this practice. Design/methodology/approach– Secondary research ...

  6. The business of planning your practice: success is no accident.

    Science.gov (United States)

    Crow, G L

    1996-01-01

    Not all businesses succeed. A successful business beings with a well-executed business plan. A business plan is essential for the nurse practitioner who is attempting to open a practice. To finance your practice you need a business plan that identifies your purpose, the market you will service, how the practice will be financed, and the general business structure. The importance of planning your practice cannot be overemphasized. A business plan can lessen the likelihood of failure. PMID:9447059

  7. Project Management for Business, Engineering, and Technology

    CERN Document Server

    Nicholas, John M

    2008-01-01

    Project Management for Business, Engineering and Technology, 3rd edition is a direct response to the ever-increasing need for better project management. First covering the essential background, from origins and philosophy to methodology, the main bulk of the book is dedicated to the concepts and techniques of practical application, including project initiation and proposals, scope and task definition, scheduling, budgeting, risk analysis, control, project organization and all-important "people" aspects--project leadership, team building, conflict resolution and stress management. The

  8. Human Resource Management Practices in Nigeria

    OpenAIRE

    Sola Fajana; Oluwakemi Owoyemi; Tunde Elegbede; Mariam Gbajumo-Sheriff

    2011-01-01

    The globalization of business is having a significant impact on human resource management practices; and it is has now become more imperative than ever for business organizations to engage in human resource management practices on an international standard. While the management of people is mostly associated with HRM, the definition, parameter and context are contested by different writers. Some authors such as Kane (1996) argued that HRM is in its infancy, while other authors such as Welbour...

  9. Strategic Management and Business Analysis

    CERN Document Server

    Williamson, David; Jenkins, Wyn; Moreton, Keith Michael

    2003-01-01

    Strategic Business Analysis shows students how to carry out a strategic analysis of a business, with clear guidelines on where and how to apply the core strategic techniques and models that are the integral tools of strategic management.The authors identify the key questions in strategic analysis and provide an understandable framework for answering these questions.Several case studies are used to focus understanding and enable a more thorough analysis of the concepts and issues, especially useful for students involved with case study analysis.Accompanying the text is a CD-Rom containing the m

  10. Small Business Management. Volume II: Business Analysis. Entrepreneurship Education for Adults--Program Development and Implementation. Second Edition.

    Science.gov (United States)

    Minnesota Univ., St. Paul. Dept. of Agricultural Education.

    A practice problem in year-end business analysis is presented to provide experience with a system of single-entry bookkeeping as part of a small business management adult education program. The problem simulates an entire business year and includes transactions involving general business revenues and expenses pertaining to most small retailing…

  11. Business Intelligence in Hospital Management.

    Science.gov (United States)

    Escher, Achim; Hainc, Nicolin; Boll, Daniel

    2016-01-01

    Business intelligence (BI) is a worthwhile investment, and will play a significant role in hospital management in the near future. Implementation of BI is challenging and requires resources, skills, and a strategy, but enables management to have easy access to relevant analysis of data and visualization of important key performance indicators (KPI). Modern BI applications will help to overcome shortages of common "hand-made" analysis, save time and money, and will enable even managers to do "self-service" analysis and reporting. PMID:27514111

  12. Business performance management through integration of business intelligence and business process management

    OpenAIRE

    Castro, Pedro Manuel Ribeiro Salgado de

    2014-01-01

    Atualmente as organizações estão cada vez mais orientadas aos processos, começando assim a implementar soluções de Business Process Management para dar melhor suporte a toda a informação gerada pelos seus processos. Também soluções de Business Intelligence foram sendo instaladas nas organizações, para ajudar os gestores na tomada de melhores decisões. O Business Intelligence e o Business Process Management foram iniciativas iniciadas em separado, que não tiveram a apropriada co...

  13. Strategic business networks in theory and practice. Success factors for network-based management of market partnerships in the energy sector; Strategische Unternehmensnetzwerke in Theorie und Praxis. Erfolgsfaktoren eines netzwerkbasierten Managements von Marktpartnerschaften in der Energiewirtschaft

    Energy Technology Data Exchange (ETDEWEB)

    Hennigs, Joerg

    2011-07-01

    Inspired by the steadily growing discussion around the phenomenon of human networks in science and professional practice the present study undertakes to investigate to what extent the research strategy of business networks can be adapted to the management of market partnerships in the energy sector and is suitable for facilitating the tasks and goals of an efficient network management. Especially in industrial branches with low customer contact intensity, there is great economic value in knowing about potential network partners who could serve as links to customers and the possibilities of customer development and of encouraging customers to participate in desired network activities.

  14. Best Practices for Online Business Education

    OpenAIRE

    John R. Grandzol and Christian J. Grandzol

    2006-01-01

    This integrative review of literature on online educational best practices is intended to provide a quick reference for those interested in designing online business courses and programs. Primarily American in its perspective, this review may be helpful for business schools seeking optimal online course designs that foster quality learning experiences comparable in outcomes to traditional methods. Paramount in this review are the emphases on consistency, cohesiveness, and assessment.

  15. Citation analysis as a practical tool for managers and entrepreneurs: selected scientometric concepts relevant for business model improvement

    OpenAIRE

    Jasieński, Michał (red.)

    2013-01-01

    Entrepreneurs often face the challenge of hiring academic researchers who could provide know-how or serve as potential business partners, collaborators or expert consultants. Since hiring experts may be costly, it is essential that only the best specialists be used. I describe some quantitative scientometric tools (such as h-index and gindex) aimed at evaluating academic quality of institutions or of individual researchers. Such tools provide information that is easily accessible, comprehensi...

  16. Excel 2007 for Business Statistics A Guide to Solving Practical Business Problems

    CERN Document Server

    Quirk, Thomas J

    2012-01-01

    This is the first book to show the capabilities of Microsoft Excel to teach business statistics effectively. It is a step-by-step exercise-driven guide for students and practitioners who need to master Excel to solve practical business problems. If understanding statistics isn't your strongest suit, you are not especially mathematically-inclined, or if you are wary of computers, this is the right book for you. Excel, a widely available computer program for students and managers, is also an effective teaching and learning tool for quantitative analyses in business courses. Its powerful computat

  17. Revenue management: the impact on business-to-business relationships

    OpenAIRE

    Wang, Xuan Lorna; Bowie, David

    2009-01-01

    Purpose - This paper explores the links between revenue management and business-to-business (B2B) relationships and explains how revenue management can both support and damage B2B relationships. Design/methodology/approach - A single case study method was employed to conduct qualitative research into a company and its key accounts. In-depth data was collected from three divergent sources (company revenue managers, company account managers and nine of the company’s key accounts) throug...

  18. Theoretical foundations of intercultural business communication and their practical consequences

    Directory of Open Access Journals (Sweden)

    Pikhart Marcel

    2016-01-01

    Full Text Available Intercultural business communication is well researched regarding theoretical foundations; however, we still lack practical consequences of this theoretical enquiry. The aim of the paper is to bring crucial practical implications which could be efficiently used in everyday business activity (such as negotiations, advertising and meetings in the current global business environment. The current reality of business communication is based purely on interaction with people from other cultures, backgrounds, nations and continents. To communicate successfully we make surface adaptation so that we are able to cross cultural boundaries and transcendent culture, and not only survive in today multicultural society but we manage to prosper, and even economically. When being aware of the differences in rhetoric style and conversational style in various cultures, we can become better communicators and negotiators and therefore be more successful in the global market.

  19. Management accountants as business partners : An empirical analysis based on the theory of reasoned action

    OpenAIRE

    Wolf, Sebastian; Weißenberger, Barbara E.; Kabst, Rüdiger; Wehner, Sebastian

    2010-01-01

    Business practice and literature frequently advocate more business oriented roles for management accountants. The aim of this study is to examine reasons for management accountants to act as business partners and to analyze corresponding performance effects. More specifically, two research questions are investigated: (i) why do management accountants act as business partners, and (ii) are business oriented management accountants beneficial to organizations? To answer these research questio...

  20. Prophetic Best Practices in Business for Human Capital Development

    Directory of Open Access Journals (Sweden)

    Siti Akmar Abu Samah

    2011-12-01

    Full Text Available Human capital has been the most crucial current topic of this modern life. Competition in business and industry requires human resource that spells excellence, knowledgeable,discipline and visionary. With the rise of conscious market-driven community, many have concluded that to achieve the highest stake in business is to simultaneously reconstruct the moral consciousness. Henceforth, learning from past leaders, their legacy has been left with much to be desired by hortcomings,conflicts of interest and at times, destructions. In promoting the virtuous awareness, education has to take the lead through human capital development. In the attempt to apply thelandmark practices of Prophet Muhammad (pbuh, and his management principles,this discursive overview intends to provide the application of the prophetic tradition in the management field as the foundation for application in aspects of discipline whichinclude business, law, education, just to state a few. Therefore, this paper intends to study the Islamic management elements of ProphetMuhammad (pbuh by providing insights to the following questions. The first question is, how does human capital development raise moralconsciousness in terms of business practices set forth by prophetic tradition? Can current situations apply such emulations of managinghuman capital and hence, enhance the quality of our life within the family, in the community and for the nation? With the increasingly diverse expectations, management practices and skills of Prophet Muhammad (pbuh contribute to provide the pathway of managing the human capital development presented as answers to the above questions.

  1. Small Business Management. Part I, A Suggested Course Outline.

    Science.gov (United States)

    New York State Education Dept., Albany. Bureau of Continuing Education Curriculum Development.

    In this curriculum guide on small business management, lessons (including specific course content and teaching suggestions) are developed around general traits and practices conducive to success in small businesses, loans and other sources of capital, budgeting and planning, recordkeeping, marketing and selling, advertising and sales promotion,…

  2. Cultural management in family business

    Directory of Open Access Journals (Sweden)

    Patricia Amelia Tomei

    2010-01-01

    Full Text Available This article's main goal is to analyze how the evolution of organizational culture can impact business performance. A theoretical framework was developed based on a review of the literature relating to organizational culture and family business succession management models. A single case study methodology was adopted based on primary and secondary data obtained through documentary research, participant observation and interviews at Guapo Loco, a Brazilian chain of Mexican restaurants / fun bars, which is a family company and was founded in Rio de Janeiro in 1996. We focused on its leader's trajectory and its implications for the life cycle of the family business, the founder¿s dream and vision, succession and cultural management difficulties. We conclude that it is possible for an organization to become trapped by its cultural formation. We will see that as it reaches maturity, the organizational, family and shareholder dimensions need to adapt in a similar fashion. At this stage, the organizational culture may become dysfunctional, jeopardizing the organization's survival.

  3. Deceptive Business Practices: State Regulations.

    Science.gov (United States)

    Rohrer, Daniel Morgan

    Although much has been done at the federal level to control deceptive advertising practices, many states have no criminal laws designed to regulate advertising, and several states recently repealed such laws. This paper examines states' efforts to balance the advertiser's freedom of speech with the consumer's need for information about products by…

  4. Wittgenstein and the Practical Turn in Business Ethics

    OpenAIRE

    Deslandes, Ghislain

    2011-01-01

    The significant influence of Ludwig Wittgenstein in social science is partly due to the central role played by the practical dimension, which is inherent in his philosophy. Nowadays, the latter is drawing strong interest in the academic community, in sociology, in management science as well as in business ethics, a field in which experts strive to establish an ethics opposed to any normativity, directly geared to managerial practices. However, the very s...

  5. What is Business Process Management?

    DEFF Research Database (Denmark)

    Møller, Charles; Tan, Rune Domino; Maack, Carsten Jessen

    2007-01-01

    Business Process Management (BPM) is an emerging new field in business. However there is no academically agreed upon conceptual framework. The aim of this paper is to establish a conceptual framework grounded in the recent literature. The purpose of this work is to ensure a better foundation...... for future research and to discussion of the implications of BPM on Enterprise Information Systems (EIS). The starting point of this study is a focused literature review of the BPM concept. This literature review leads to the formulation of a conceptual framework for BPM which is evaluated using...... a quantitative lexical analysis of a broader literature sample. Finally the implication of the BPM on EIS is discussed and potential future research opportunities are outlined....

  6. Is environmental management an economically sustainable business?

    Science.gov (United States)

    Gotschol, Antje; De Giovanni, Pietro; Esposito Vinzi, Vincenzo

    2014-11-01

    This paper investigates whether environmental management is an economically sustainable business. While firms invest in green production and green supply chain activities with the primary purpose of reducing their environmental impact, the reciprocal relationships with economic performance need to be clarified. Would firms and suppliers adjust their environmental strategies if the higher economic value that environmental management generates is reinvested in greening actions? We found out that environmental management positively influences economic performance as second order (long term) target, to be reached conditioned by higher environmental performance; in addition, firms can increase their performance if they reinvest the higher economic value gained through environmental management in green practices: While investing in environmental management programs is a short term strategy, economic rewards can be obtained only with some delays. Consequently, environmental management is an economically sustainable business only for patient firms. In the evaluation of these reciprocal relationships, we discovered that green supply chain initiatives are more effective and more economically sustainable than internal actions. PMID:24921964

  7. Why business cannot be a practice

    OpenAIRE

    Beadle, Ron

    2008-01-01

    In a series of papers Geoff Moore has applied Alasdair MacIntyre’s much cited work to generate a virtue-based business ethics. Central to this pro ject is Moore’s argument that business falls under MacIntyre’s concept of ‘practice’. This move attempts to overcome MacIntyre’s reputation for being ‘anti-business’ while maintaining his framework for evaluating social action and replaces MacIntyre’s hostility to management with a conception of managers as institutional practitioners (craftsmen). ...

  8. Information Systems Usage in Business and Management

    OpenAIRE

    Mihane Berisha-Namani

    2011-01-01

    Information systems in the world of business and management exist to serve varied needs. This article examines the role of information systems technology in business activities and management functions and discusses how organisations can best use information systems. This study provides managers and researchers with a framework for effective use of information systems for business and management purposes and offers an alternative approach to investigate the impact of new technology. The autho...

  9. E-Business And Change Management Process

    OpenAIRE

    Dijana Kovacevic

    2010-01-01

    E-business brings with it fundamental changes in the process of doing business, organization and management. In this paper the new company's performance and management challenges in the modern, electronic environment. The phenomenon of new ways pslovanja and management increasingly is a prerequisite for successful business in the global market, increasing competition and the use of new resources that information technology provides. The process of management in electronic environment develop ...

  10. Practice Management Skills for the Nurse Practitioner.

    Science.gov (United States)

    Sportsman, Susan; Hawley, Linda J.; Pollock, Susan; Varnell, Gayle

    2001-01-01

    An expert panel identified 20 business concepts important for a family nurse practitioner curriculum. A focus group of practitioners verified the concepts and clarified relevant information to be taught. The business concepts center on management and operations of a clinical practice. (SK)

  11. Effective Business Communication requires effective practices

    Institute of Scientific and Technical Information of China (English)

    杨福明

    2011-01-01

    @@ The topic of this essay is that effective businees communication requires effective practices.This essay will focus on communication practices that can assist an organi- zation in reaching its strategic goals and objectives.This article will present this topic by analyzing the communication theory, writing process and business writing style, team building and interpersonal communication, negotiation and persuasion tech- niques and intercultural communication.

  12. Using Student Managed Businesses to Integrate the Business Curriculum

    Science.gov (United States)

    Massad, Victor J.; Tucker, Joanne M.

    2009-01-01

    To teach business today requires that we go beyond classroom learning and encourage real world, cross-functional experiences and applied management decision-making. This paper describes an innovative approach that requires students to apply their function-specific knowledge of business, integrated with other functional areas, to an authentic…

  13. Customer Experience Management and Business Performance

    DEFF Research Database (Denmark)

    Grønholdt, Lars; Martensen, Anne; Jørgensen, Stig;

    2014-01-01

    Purpose – The purpose of this paper is to examine how essential dimensions of customer experience management (CEM) drive business performance in Danish companies. Methodology/approach – An empirical study is conducted to investigate the relationships between seven CEM dimensions, differentiation......, market performance and financial performance. The conceptual model is operationalized by a structural equation model, and the model is estimated and tested by using the partial least squares method. A survey among 484 companies in Denmark forms the empirical basis for the study. Findings – The findings...... financial performance. Research limitations – This study is limited to the seven identified CEM dimensions in Danish companies. Practical implications – This study has clear implications in terms of identifying and measuring the importance of essential CEM dimensions which influence business performance...

  14. Managing risks in business model innovation processes

    DEFF Research Database (Denmark)

    Taran, Yariv; Boer, Harry; Lindgren, Peter

    2010-01-01

    ) innovation is a risky enterprise, many companies are still choosing not to apply any risk management in the BM innovation process. The objective of this paper is to develop a better understanding of how risks are handled in the practice of BM innovation. An analysis of the BM innovation experiences of two...... industrial companies shows that both companies are experiencing high levels of uncertainty and complexity during their innovation processes and are, consequently, struggling to find new processes for handling the risks involved. Based on the two companies’ experiences, various testable propositions are put......Companies today, in some industries more than others, invest more capital and resources just to stay competitive, develop more diverse solutions, and increasingly start thinking more radically when considering their business models. However, despite the understanding that business model (BM...

  15. The integrity management cycle as a business process

    Energy Technology Data Exchange (ETDEWEB)

    Ackhurst, Trent B.; Peverelli, Romina P. [PIMS - Pipeline Integrity Management Specialists of London Ltd. (United Kingdom).

    2009-07-01

    It is a best-practice Oil and Gas pipeline integrity and reliability technique to apply integrity management cycles. This is conforms to the business principles of continuous improvement. This paper examines the integrity management cycle - both goals and objectives and subsequent component steps - from a business perspective. Traits that businesses require, to glean maximum benefit from such a cycle, are highlighted. A case study focuses upon an integrity and reliability process developed to apply to pipeline operators. installations. This is compared and contrasted to the pipeline integrity management cycle to underline both cycles. consistency with the principles of continuous improvement. (author)

  16. Using business intelligence to manage supply costs.

    Science.gov (United States)

    Bunata, Ernest

    2013-08-01

    Business intelligence tools can help materials managers and managers in the operating room and procedural areas track purchasing costs more precisely and determine the root causes of cost increases. Data can be shared with physicians to increase their awareness of the cost of physician preference items. Proper use of business intelligence goes beyond price benchmarking to manage price performance over time. PMID:23957184

  17. BEST PRACTICES FOR SMALL BUSINESS IN RURAL AREAS

    Directory of Open Access Journals (Sweden)

    Aydinova A. T.

    2015-10-01

    Full Text Available The level and nature of the development of small agro-business in the modern Russian economy differs substantially depending on regional specifics. In this context, analysis and compilation of best practices is the development of farming will not only allow revealing the main factors of success, but will also give an opportunity both by farmers and the state authorities to effectively develop this sector. Russian experience in the development of small agro-business has not been well understood; in this context, the analysis of the practice of farming has both theoretical and practical interest. In the article, we present the analysis of management practices of small agricultural enterprises in the regions of Russia. Various forms of marketing of farm products, including the use of agro-franchise and with the use of IT-technologies have been shown

  18. A new approach in Business Process Management

    OpenAIRE

    Luminita HURBEAN

    2008-01-01

    The new wave of BPM (Business Process Management) is not Business Process Reenginering, enterprise application integration, workflow management or another packaged application – it's the synthesis and extension of all these technologies and techniques into a unified whole. This unified whole becomes a new foundation upon which the enterprise is built, an enterprise more in tune with the true nature of business processes and their management. In a competitive economy, where margins continu...

  19. MANAGEMENT AND CHANGES IN BUSINESS ENVIRONMENT

    OpenAIRE

    Zoran Jovanoviæ

    2015-01-01

    This study emphasizes the need for managers to promptly and effectively respond to changing business environment. Also, special review on limiting factors in the activities of managers and limiting their ability to anticipate and respond to the challenges of change in the business environment. This study also suggests some ways in which managers and organizations might improve own readiness and flexibility which is needed to respond promptly to business environmental changes. Different types ...

  20. A feminine style of management in the contemporary business world

    OpenAIRE

    Nikulina Irina; Khomenko Igor; Sediakina Anna; Kanov Viktor

    2016-01-01

    The main goal of the article is to provide the insight on the gender management in connection with contemporary management. There have been wide ranges of scientific discussions regarding the question of a specific management style that women use in the business practice. A traditional approach indicates that there is no such way of managing an organization as a feminine management style. The traditional approach emphasise that women tend to use the men’s leading style with slight adjustments...

  1. Conjoint Management of Business Processes and Information Technologies

    DEFF Research Database (Denmark)

    Siurdyban, Artur

    Information technologies have reached the stage where their usefulness is assessed by how they enable organizations to act smarter, faster, more efficiently and more creatively. Business value, rather than by technology artifacts themselves, is created by the ways information technologies enable...... and improve business processes. As a consequence, there is a growing need to address managerial aspects of the relationships between information technologies and business processes. The aim of this PhD study is to investigate how the practice of conjoint management of business processes and information...... technologies can be supported and improved. The study is organized into five research papers and this summary. Each paper addresses a different aspect of conjoint management of business processes and information technologies, i.e. problem development and managerial practices on software...

  2. Achieving Success in Small Business: A Self-Instruction Program for Small Business Owner-Managers. Success in Small Business: Luck or Pluck?

    Science.gov (United States)

    Virginia Polytechnic Inst. and State Univ., Blacksburg. Div. of Vocational-Technical Education.

    This self-instructional module on success in small business is the first in a set of twelve modules designed for small business owner-managers. Competency objectives for this module are (1) ability to evaluate chances of success based upon one's personality and knowledge of good business practices and (2) ability to determine one's commitment to…

  3. Business to business contribution analysis in supply chain management

    Directory of Open Access Journals (Sweden)

    Rodolfo Modrigais Strauss Nunes

    2015-06-01

    Full Text Available This article analyzes the contribution of e-commerce Business to Business (B2B in the management of supply chains, identifying the main processes developed through such tools in the operations of large corporations in Brazil, highlighting its advantages and disadvantages. For such, topics such as e-commerce, supply chain management and business networks were researched. Based on theoretical references searched, a survey type field research based on questionnaires with forms available on the Internet was performed. Ten major companies in the metropolitan region of Sao Paulo, which use B2B applications, participated in the survey. Among the various results, it was found that B2B e-commerce is established as an important support to the management of supply chains or business networks, improving the relationships, information exchange and transactions between the companies involved, increasing the potential for competitiveness.

  4. Methods and Concepts for Business Rules Management

    OpenAIRE

    Zoet, M.M.

    2014-01-01

    Business rules are among the fastest changing business concepts in many organizations. The frequency of change is caused due to changing customer demands, changing regulation, increased regulation, and changing strategies. At the same time questions for more transparency are emerging, thus enforcing explanation of the applied business rules in a specific situation. In the current body of knowledge, Business Rules Management (BRM) is often classified as a technical solution. This perspective v...

  5. Entrepreneurs vs. Business Plans: A Study of Practicality and Usefulness

    OpenAIRE

    Sam PD Anantadjaya

    2007-01-01

    In higher education, the topic on business plan is relatively studied in great details to note the importance on formulating business plans. Business plans are regarded as the reference point for business people; managers and members of the board of directors, to really realize the business activities. At least, the topic on business plan, which are discussed and studied in universities, ought to have its own value in the real business operations. Many entrepreneurs, however, face difficultie...

  6. Sustainable energy development as an integral part of hydroelectric business management

    International Nuclear Information System (INIS)

    Elements of Ontario Hydro's strategy for sustainable energy development were discussed, highlighting key developments in the business management practices in Ontario Hydro's Hydroelectric Business Unit. Sustainable development considerations are now integral part of any business case analysis; management of the environment also has been integrated into the Utilities' business management process. Several environmental management practices intended to enhance sustainability have been introduced, including a full-fledged environmental management system based on ISO 14001 standards. Energy efficiency opportunities are aggressively pursued, including turbine upgrades, and energy efficient lighting. Experience to date indicates that business performance and progress towards sustainable energy development need not be mutually exclusive

  7. Business Management System Support Analysis

    Science.gov (United States)

    Parikh, Jay

    2008-01-01

    The purpose of this research project was to develop a searchable database compiled with internal and external audit findings/observations. The data will correspond to the findings and observations from the date of Center-wide implementation of the ISO 9001-2000 standard to the present (2003-2008). It was derived and extracted from several sources and was in multiple formats. Once extracted, categorization of the findings/observations would be possible. The final data was mapped to the ISO 9001-2000 standard with the understanding that it will be displayed graphically. The data will be used to verify trends, associate risks, and establish timelines to identify strengths and weaknesses to determine areas of improvement in the Kennedy Space Center Business Management System Internal Audit Program.

  8. Business Continuity Management in Banks

    OpenAIRE

    Sunil Rai; Lakshmi Mohan

    2006-01-01

    Advances in the banking sector have ushered in an era of multi-productand multi-services being delivered using multiple yet integratedchannels. The use of information and communication technology (ICT) ison the increase and encompasses nearly the entire gamut of bankingoperations. Rising competition and customer expectations havecompelled top management to implement, and continuously upgrade, agileand scalable ICT practices and solutions. The enormity and range ofbanking services combined wit...

  9. Visibility of Revenue Management as a Business Management Tool in Company X

    OpenAIRE

    Allos, Linn

    2016-01-01

    The main purpose of this study was to find out whether a company was using revenue management as a business management tool. The plan was to study the theoretical aspects most important for a hotel business from revenue management and compare these to the practice in real life. Theoretical part discussed theories of revenue management. Empirical part introduces the visibility of these theories in a company which is kept in secret. In this study the qualitative research method was used. Th...

  10. The Danish Journal of Management and Business

    DEFF Research Database (Denmark)

    Bukh, Per Nikolaj; Klausen, Kurt Klaudi; Minbaeva, Dana;

    2015-01-01

    The editorial board of the Danish Journal of Management and Business has gone through a few recent changes. In 2014 the board was supplemented with professor Dana Minbaeva from Department of Strategic Management and Globalization at Copenhagen Business School and professor Niels Peter Mols from...... Department of Economics and Business at Aarhus University. Further, from this issue the Journals Editorin-Chief, professor Flemming Poulfelt from Department of Management, Politics and Philosophy at Copenhagen Business School, will be stepping down from the editorial board and Per Nikolaj Bukh from Aalborg...

  11. Teaching Business Management from a perspective beyond self-interest

    Directory of Open Access Journals (Sweden)

    Roberto Fernández-Gago

    2012-12-01

    Full Text Available Profound reflection is currently being made in academic circles upon the principles which have long been the basis of economic theories in the teaching of business management. Amidst the issues discussed is the concept of human nature driven primarily by self-interest. Profit maximization and governance mechanisms in order to protect shareholders’ interests have become the essence of all good business practice. The present paper proposes a change in direction towards a wider and more realistic perspective with regards to the individual’s values within the sphere of the teaching of business management.

  12. Autonomous Agents for Business Process Management

    OpenAIRE

    Jennings, N. R.; Faratin, P.; Norman, T. J.; O'Brien, P.; Odgers, B.

    2000-01-01

    Traditional approaches to managing business processes are often inadequate for large-scale organisation-wide, dynamic settings. However, since Internet and Intranet technologies have become widespraed, an increasing number of business processes exhibit these properties. Therefore, a new approach is needed. To this end, we describe the motivation, conceptualization, design, and implementation of a novel agent-based business process management system. The key advance of our system is that respo...

  13. Ensuring a successful family business management succession

    OpenAIRE

    Desbois, Joris

    2016-01-01

    Succession is the biggest long-term challenge that most family businesses face. Indeed, leaders ‘disposition to plan for their succession is frequently the key factor defining whether their family business subsists or stops. The research seeks to find out how to manage successfully the business management succession over main principles. This work project aims at researching the key points relevant to almost all family firms, to have a viable succession transition and positioni...

  14. Managing creativity in business market relationships

    DEFF Research Database (Denmark)

    Andersen, Poul Houman; Kragh, Hanne

    2013-01-01

    The guest editors' introduction to the Special Issue on managing creativity in business market relationships positions the topic at the intersection between interorganizational research and creativity research. It introduces three paradoxes that managers of such processes face: a) the tension...

  15. Business managers turn to risk assessment

    International Nuclear Information System (INIS)

    Risk assessments have evolved to help technical managers in nuclear and other industries to design and operate plant with safety in mind. However, they are now developing into the area of business management. (author)

  16. Event-Driven Business Process Management

    OpenAIRE

    von Ammon, Rainer; Emmersberger, Christoph; Greiner, Torsten; Springer, Florian; Wolff, Christian

    2008-01-01

    «Event-Driven Business Process Management» (EDBPM) is a combination of actually two different disciplines: Business Process Management (BPM) and Complex Event Processing (CEP). In this paper we present a general framework for EDBPM as well as first use cases in the context of logistics and financial services.

  17. Computer applications in radiology business management

    International Nuclear Information System (INIS)

    This presentation focuses on two areas of prime importance to radiology business management: financial/accounting applications and computer networking. The business management portion is an overview of accounts receivable management, financial reporting, management reporting, budgeting and forecasting (including cost/benefit analysis and break-even analysis), and personal and/or financial tax planning. The networking portion focuses on telecommunications and considers satellite facilities, electronic claims submission, and national database networking. Both numeric and graphic summaries are demonstrated in the presentation

  18. Business, Economics, Financial Sciences, and Management

    CERN Document Server

    2011 International Conference on Business, Economics, and Financial Sciences, Management (BEFM 2011)

    2012-01-01

    A series of papers on business, economics, and financial sciences, management selected from International Conference on Business, Economics, and Financial Sciences, Management are included in this volume.   Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources and natural resources.   The proceedings of BEFM2011 focuses on the various aspects of advances in Business, Economics, and Financial Sciences, Management and provides a chance for academic and industry professionals to discuss recent progress in the area of Business, Economics, and Financial Scienc...

  19. Business Process Management Theory and Applications

    CERN Document Server

    2013-01-01

    Business Process Management (BPM) has been in existence for decades. It  uses, complements, integrates and extends theories, methods and tools from  other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM  were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even  Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling a...

  20. Business process management and IT management: The missing integration

    DEFF Research Database (Denmark)

    Rahimi, Fatemeh; Møller, Charles; Hvam, Lars

    2016-01-01

    The importance of business processes and the centrality of IT to contemporary organizations' performance calls for a specific focus on business process management and IT management. Despite the wide scope of business process management covering both business and IT domains, and the profound impact...... of IT on process innovations, the association between business process management and IT management is under-explored. Drawing on a literature analysis of the capabilities of business process and IT governance frameworks and findings from a case study, we propose the need for horizontal integration...... between the two management functions to enable strategic and operational business - IT alignment. We further argue that the role of IT in an organization influences the direction of integration between the two functions and thus the choice of integration mechanisms. Using case study findings, we propose...

  1. Leveraging business intelligence management to business performance management in a manufacturing environment / Landman, S.

    OpenAIRE

    Landman, Stephanus

    2011-01-01

    No business can effectively be managed without the proper management and information that reflects and creates the milieu it operates in. Business performance management creates the framework in which a structured approach can be followed in setting the scene for a predictive and controllable environment. Business intelligence creates the information structures; information relationships and a reflection of the value chain of the business. By combining the two methodologies it creates a total...

  2. Principles and Best Practices in Successful Tourism Business Incubators

    Directory of Open Access Journals (Sweden)

    Andreea F. Şchiopu

    2015-02-01

    Full Text Available The business incubators are entities that provide support to start-up companies, managing the obstacles faced by entrepreneurs and facilitating the hazardous process of business creation. This article aims to identify the existing views on best practices that can contribute to the achieving of business incubators’ objectives. Moreover, the present study investigates how the business incubators can ensure the success of tourism, with evidence grounded in both theory and case studies from around the world. In this paper, the authors have identified several types of incubators that could be used successfully for the benefit of start-ups in the tourism sector, such as network incubators, incubators in ecotourism or nature-based incubators. The authors also propose a new perspective on best practices in business incubation, emphasizing the role of the emotions that entrepreneurs have to cope with. Even though the studies in this area are still scarce, the authors strongly believe that this will be a topic highly discussed in the near future, given the fact that emotion and logical thought are intertwined, interacting in complex ways during problem solving, decision making, and other important forms of cognition that entrepreneurs use when pursuing their ventures.

  3. An Analysis of Administrative "Best Practices" in the Administration of Business Incubators

    OpenAIRE

    Mark Middleton; Peter Schaeffer; Randall Jackson

    2012-01-01

    A large body of scholarly work has been published on “best practices” in the administration of business incubators. These strategies for the operation of the facilities outline ideal administrative policies and procedures that are not always practical for the operation of all business incubators. Using data acquired from a nationwide survey of business incubators this paper investigates the use of “best practices” identified by scholars in the management of operating business incubators. This...

  4. How Midwestern Farmers Rate Risk Management Practices

    OpenAIRE

    Micheels, Eric; Barry, Peter

    2005-01-01

    This article utilizes a farmer survey to analyze the relationships between farm business structure and the importance farmers place on risk management practices. The strongest relationships occur between farm size and risk management, while rating differences across age of operator, tenure, and use of debt are less pronounced.

  5. Integrated Risk Management Practices

    OpenAIRE

    P B Arya

    2012-01-01

    Various practices in the field of integrated risk management which is aimed at mitigating the effect of various risks exposure of the company and thus improving short term and long term value for stakeholders is focal point of this paper. Various organized interventions in the field of risk management have been mentioned in the paper which elaborates the importance and utility of risk management systems and models. Various ERM frameworks like COSO Integrated risk management model for enterpri...

  6. NETWORK, HOW? Perceptions of business people on networking practices

    Directory of Open Access Journals (Sweden)

    Saskia De Klerk

    2010-12-01

    Full Text Available Purpose: The purpose of this paper was to contribute to literature on networking from a South African perspective. Literature on networking is mainly concentrated on the European and American contexts with homogeneous groups and traditional divisions. The business landscape of South Africa thus requires more investigation. Problem investigated: Literature regarding networking in an South African context with its dynamic business environment is limited. This article addresses the concerns of how South African business owners and managers perceive networking in their businesses and specifically focus on the South African perspective. Therefore, the focus is on the perceptions of business owners and managers on current networking practices in South Africa. Methodology: A qualitative research design to uncover the rich underlying feelings of business owners and managers was used. The qualitative enquiry consisted of five focus group discussions (n=41 participants among prominent business owners and managers in the Gauteng Province, South Africa. The Gauteng Province was selected since it is the economic and innovation hub of South Africa. Findings and implications: The main findings showed the following main themes of networking that emerged from the data, and included (1 networking as a skill versus a natural ability; (2 the motivation behind networking; (3 the loci of networking; (4 the type of relationships that determine the character of the network; and (5 the relationship characteristics of successful networking. The main contribution of this is that there seems to be different networking situations and applications for different circumstances. According to the participants, it seems that networking in the South African landscape appears to be either relationship or business based. Originality and value of the research: The value of these findings lies in the fact that they contribute to networking literature from a South African perspective

  7. Strategy and business development practices in Danish constrution industry SMEs

    DEFF Research Database (Denmark)

    Thuesen, Christian Langhoff; Koch, Christian; Nielsen, Jesper Salling

    2010-01-01

    companies compete on their overhead rather than their ability to reduce production cost and create value. (2) the companies have a reactive practice towards development, where they try to follow the development in the market rather than shaping their own market. (3) their approach towards strategy......The paper presents a qualitative study of strategy and business development practices in Small and Medium Sizes Enterprises (SME) in the Danish construction industry. Theoretically the paper draws upon theories on how strategy is developed and practiced as in integrated part of everyday management...... development represents an important but unacknowledged practice for innovation of the building industry and suggests that strategy processes should be facilitated and subject to more detailed research in order to escape the present unhealthy market practices in the construction industry....

  8. Strategy and business development practices in Danish constrution industry SMEs

    DEFF Research Database (Denmark)

    Thuesen, Christian Langhoff; Koch, Christian; Nielsen, Jesper Salling

    The paper presents a qualitative study of strategy and business development practices in Small and Medium Sizes Enterprises (SME) in the Danish construction industry. Theoretically the paper draws upon theories on how strategy is developed and practiced as in integrated part of everyday management...... companies compete on their overhead rather than their ability to reduce production cost and create value. (2) the companies have a reactive practice towards development, where they try to follow the development in the market rather than shaping their own market. (3) their approach towards strategy...... development represents an important but unacknowledged practice for innovation of the building industry and suggests that strategy processes should be facilitated and subject to more detailed research in order to escape the present unhealthy market practices in the construction industry....

  9. Excel 2013 for business statistics a guide to solving practical business problems

    CERN Document Server

    Quirk, Thomas J

    2015-01-01

    This is the first book to show the capabilities of Microsoft Excel to teach business statistics effectively.  It is a step-by-step exercise-driven guide for students and practitioners who need to master Excel to solve practical business problems.  If understanding statistics isn’t your strongest suit, you are not especially mathematically-inclined, or if you are wary of computers, this is the right book for you.  Excel, a widely available computer program for students and managers, is also an effective teaching and learning tool for quantitative analyses in business courses.  Its powerful computational ability and graphical functions make learning statistics much easier than in years past.  However, Excel 2013 for Business Statistics: A Guide to Solving Practical Problems is the first book to capitalize on these improvements by teaching students and managers how to apply Excel to statistical techniques necessary in their courses and work.                                �...

  10. STRATEGIC MANAGEMENT AS LONG TERM SURVIVAL INSTRUMENT OF BUSINESS COMPANY

    OpenAIRE

    Silineviča, Irēna

    2009-01-01

    Theoretical aspects in Strategic management of small business enterprises is analysed. Research of small enterprise management in the Latgale region is performed with the aim to do an analyses of how small business enterprises, which have survived in economic crises conditions, use strategic management opportunities. Findings have clarified the main factors which influence business management in a changing business environment in small business companies.

  11. CAUSES GENERATING RISKS IN THE BUSINESS MANAGEMENt

    OpenAIRE

    Camelia DRAGOMIR

    2012-01-01

    The development of the business on the international markets amplifies the action and the consequences of all types of risks the company is exposed to, from the perspective of the diversity of forms under which they appear and due to the magnitude of the effects they generate. The present paper aims at clarifying the concept and meaning of risk within the business management, focusing upon the causes that create tensions within the international business environment and that generate major ri...

  12. The Great Divide between Business School Research and Business Practice

    Science.gov (United States)

    Dostaler, Isabelle; Tomberlin, Thomas J.

    2013-01-01

    In their 2005 "Harvard Business Review" article, Bennis and O'Toole described business schools as being "on the wrong track" as a result of their focus on so-called scientific research. Some commentators argue that business schools have slowly lost their relevance since the end of the 1950s when they undertook a major overhaul in response to the…

  13. The Definitive Handbook of Business Continuity Management

    CERN Document Server

    Hiles, Andrew

    2010-01-01

    With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading

  14. Semantic business process management: a vision towards using semantic web services for business process management

    OpenAIRE

    Hepp, Martin; Leymann, Frank; Bussler, Chris; Domingue, John; Wahler, Alexander; Fensel, Dieter

    2005-01-01

    Business process management (BPM) is the approach to manage the execution of IT-supported business operations from a business expert's view rather than from a technical perspective. However, the degree of mechanization in BPM is still very limited, creating inertia in the necessary evolution and dynamics of business processes, and BPM does not provide a truly unified view on the process space of an organization. We trace back the problem of mechanization of BPM to an ontological one, i.e. the...

  15. Management control in a business network: new challenges for accounting

    OpenAIRE

    Roland Bardy

    2006-01-01

    Purpose – This paper focuses on the implications for management accounting of “connectivity” amongst modern enterprises. It seeks to illustrate how practical guidance for management accountants who work in business networks can be gleaned from analogies out of traditional management accounting. Design/methodology/approach – The paper explores four avenues that demonstrate linkages between accounting formats in centrally coordinated systems and network accounting, namely: cost budgets and cost...

  16. Cyber risks for business professionals a management guide

    CERN Document Server

    Kendrick, Rupert

    2010-01-01

    Cyber Risks for Business Professionals: A Management Guide is a general guide to the origins of cyber risks and to developing suitable strategies for their management. It provides a breakdown of the main risks involved and shows you how to manage them. Covering the relevant legislation on information security and data protection, the author combines his legal expertise with a solid, practical grasp of the latest developments in IT to offer a comprehensive overview of a highly complex subject.

  17. Working Capital Management in Flower Retail Business

    OpenAIRE

    Talgat, Baidauletov

    2010-01-01

    The purpose of this paper is to provide empirical evidence that working capital management plays significant role in small and medium sized firm and especially for flower retail business in Kazakhstan. The results of this investigation will be used in our flower retail network in Astana further business activity.

  18. Advances in Business and Management Forecasting

    CERN Document Server

    Lawrence, Kenneth D

    2011-01-01

    The topics within Advances in Business and Management Forecasting will normally include sales and marketing, forecasting, new product forecasting, judgmentally-based forecasting, the application of surveys to forecasting, forecasting for strategic business decisions, improvements in forecasting accuracy, and sales response models.

  19. Business structures and sustainable regional legal practice: the use of incorporated legal practices by regional, rural and remote legal practitioners

    Directory of Open Access Journals (Sweden)

    Caroline Lydia Hart

    2012-12-01

    Full Text Available Since 2007 the Legal Profession Act 2007 (Qld has offered legal practitioners a wider choice of business structure other than sole practitioner or partnership, to include incorporated legal practice ('ILP' or multidisciplinary partnership. In particular the use of ILPs offers legal practitioners a range of benefits in terms of operating a law firm consistent with business management practices. The status of ILP however comes at a cost of putting in place 'appropriate management systems'. This paper refers to the legislation and the literature on the range of business structures, before giving an insight into the actual choice of business structures used by Queensland regional, rural and remote legal practitioners. What is the awareness of the new business structures? And are there factors inhibiting RRR legal practitioners from their use? This paper draws on over 30 interviews with sole practitioners, partners and legal practitioner directors about their choice of business structure.

  20. Strategic Management Accounting Within Business Entities Integrated Management System

    OpenAIRE

    Valentyna Khodzytska; Larysa Ivchenko

    2014-01-01

    Proposed by scientists in the late 80s, new approaches to be up-to-date with the competitive business environment, led to identification of the so-called strategic management accounting. The article covers the main aspects of the impact of strategic management accounting on making efficient management decisions in comprehensive system of business entities management. Based on the study of scientific approaches to the concept of strategic management accounting in modern conditions the authors ...

  1. Theoretical foundations of intercultural business communication and their practical consequences

    OpenAIRE

    Pikhart Marcel

    2016-01-01

    Intercultural business communication is well researched regarding theoretical foundations; however, we still lack practical consequences of this theoretical enquiry. The aim of the paper is to bring crucial practical implications which could be efficiently used in everyday business activity (such as negotiations, advertising and meetings) in the current global business environment. The current reality of business communication is based purely on interaction with people from other cultures, ba...

  2. Literature Review of Knowledge Management in Business

    Institute of Scientific and Technical Information of China (English)

    彭艳坤

    2015-01-01

    Knowledge management in Business is mainly about productivity,knowledge worker,knowledge workers’ problems,and the knowledge they are required to do their work.To fulfill productivities,there are five theories to tackle that problem.

  3. Business intelligence as support to knowledge management

    Directory of Open Access Journals (Sweden)

    Jelica Trninic

    2011-08-01

    Full Text Available Knowledge management is becoming an increasingly important business resource not only in the development and innovation process, but also in securing an organization’s competitiveness and survival in the environment. In view of the fact that there is no full consent as regards adopting a universal definition, knowledge management can be regarded as a concept encompassing methods of simplifying, enhancing, sharing, distributing and creating knowledge within an organization. The dominant approach of contemporary business operations is based on business intelligence, which, including Data Warehouse as its integral part, represents a highly significant component in knowledge management. As the application of information technologies provides the key support in conducting all business activities, from operative to highly complex ones, this article considers the significance and functional application of data warehouses in the knowledge management system.

  4. Ohio Business Management. Technical Competency Profile (TCP).

    Science.gov (United States)

    Ray, Gayl M.; Wilson, Nick; Mangini, Rick

    This document describes the essential competencies from secondary through post-secondary associate degree programs for a career in business management. Ohio College Tech Prep Program standards are described, and a key to profile codes is provided. Sample occupations in this career area, such as management trainee, product manager, and advertising…

  5. Knowledge Management Applied To Business Process Reengineering

    OpenAIRE

    Kyupova, Borislava; Rees, John; Penev, Kalin

    2009-01-01

    The purpose of this paper is to highlight the role of knowledge management (KM) as a critical factor for the business process reengineering (BPR) success. It supports the theory that the knowledge management can supply the dynamic necessary to stimulate successful reengineering and minimize the failure rate and its sources. Implementing KM strategy in reengineering projects will lead to better outcomes, building the support for long-term success into the design of business systems and processes.

  6. PROCESS MANAGEMENT IN RUSSIAN BUSINESS EDUCATION

    OpenAIRE

    Svetlana Korobeynikova; Ludmila Dukanich

    2013-01-01

    The current management system in Russian business education is predominantly based on the principle of functional management, which in turn does not comprehensively address the emerging objectives and terms of modern-day education providers in Russia. The countries’ business schools are of the particular concern of the issue, considering the factors of their recent establishment and revenue-based financing. Presented in this paper is the outcome of implementation of the process-orientated app...

  7. How Do Banks Serve SMEs? Business and Risk Management Models

    OpenAIRE

    de la Torre, Augusto; Martínez Pería, María Soledad; Politi, María Mercedes; Schmukler, Sergio L.; Vanasco, Victoria

    2008-01-01

    This study describes the business and risk management practices that banks use to serve small and medium enterprises (SMEs). To do so, we use recently collected evidence from Argentina and Chile for a significant number of banks in each country, gathered through on-site meetings, a tabulated questionnaire, and a detailed data request. We find that banks are setting up separate departments ...

  8. Business process management in a SAP-based information system

    OpenAIRE

    Završnik, Gašper

    2011-01-01

    This thesis deals with business process management, SAP information system and SAP Netweaver Composition Environment tool. The content is divided in three main area. In first we try to explain foundations of business process management, like definition of business process, basic principles of business process management, business process life-cycle, designing and executing business processes. Two standards are emphasized: business process modeling notation and service-oriented arhitecture. T...

  9. PROCESS MANAGEMENT IN RUSSIAN BUSINESS EDUCATION

    Directory of Open Access Journals (Sweden)

    Svetlana Korobeynikova

    2013-06-01

    Full Text Available The current management system in Russian business education is predominantly based on the principle of functional management, which in turn does not comprehensively address the emerging objectives and terms of modern-day education providers in Russia. The countries’ business schools are of the particular concern of the issue, considering the factors of their recent establishment and revenue-based financing. Presented in this paper is the outcome of implementation of the process-orientated approach to business education based on the experience of one of the leading Russian business schools. The implementation of the process-orientated approach into the management system of the business school has resulted in an array of advantages: a significant improvement in the speed of the management process; a horizontal and vertical compaction of processes due to employees making independent decisions, reduction in the number of errors, delays and alterations, an increase in the quality of tasks executed by the personnel, a decrease in the need of employee monitoring; reduction of costs associated with employee wages and equipping workplaces; development of the basis for automation of educational and supporting business processes and delegation of particular elements of business processes to external.

  10. Managing Green Business Model Transformations

    CERN Document Server

    Sommer, Axel

    2012-01-01

    Environmental sustainability creates both tremendous business opportunities and formidable threats to established companies across virtually all industry sectors. Yet many companies tackle the issue in a superficial or passive way through increased environmental reporting, the use of “greenspeak” in their corporate communication activities or isolated efforts to create green products or reduce pollution. In contrast, there are a small but increasing number of firms that employ a holistic approach to sustainability and consider fundamental changes to their existing business models. By ignoring the opportunities of Green Business Model Transformations, companies exclude themselves from a large variety of potential means to create economic value. In addition to ordinary product and process innovations, they can change “the rules of the game” within an industry towards environmental sustainability. This can facilitate the commercialisation of new green products that would not be competitive otherwise targ...

  11. SUSTAINABLE BUSINESS COMPETITIVENESS: TRANSLATING CONCEPT INTO PRACTICE

    Directory of Open Access Journals (Sweden)

    Idqan Fahmi

    2012-07-01

    Full Text Available Globalization has proven to spur economic growth for many countries in the world. It has, however, also negative impacts in terms of widening income gap, environmental degradation etc. such that many are worried that the growth will not be sustainable. Triple bottom line was introduced to make the economic growth and company competitiveness more sustainable. Although to define the concept is easy, to make it implemented, especially by developing countries, is another matter. Education and research track by universities is suggested to be one best way to accelerate the implementation of the concept. A case of Graduate Program of Management and Business (MB-IPB is used to illustrate the attempt.Keywords: Sustainable Business Competitiveness, Triple Bottom Line, MB-IPB, 3PsABSTRAKGlobalisasi telah terbukti memacu pertumbuhan ekonomi pada berbagai belahan dunia, tetapi juga mempunyai banyak dampak negatif yang dirasakan dalam bentuk melebarnya kesenjangan pendapatan, kerusakan lingkungan dll. Akibatnya banyak khawatir bahwa pertumbuhan ekonomi yang terjadi tidak akan berkelanjutan. Konsep Triple Bottom Line diperkenalkan untuk membuat pertumbuhan ekonomi dan dayasaing perusahaan lebih berkelanjutan. Walaupun konsep ini relatif mudah untuk dijelaskan, menerapkannnya ternyata tidak mudah, terutama di negara berkembang. Jalur pendidikan dan penelitian merupakan salah satu cara terbaik yang dapat dilakukan universitas untuk mempercepat penerapan konsep. Kasus Program Pascasarjana Manajemen dan Bisnis (MB-IPB digunakan untuk mengilustrasikan upaya tersebut.Kata kunci: Dayasaing Bisnis Berkelanjutan, Triple Bottom Line, MB-IPB, 3P

  12. Improving Knowledge Management in Consulting Service Business

    OpenAIRE

    Saarela, Joonas

    2016-01-01

    This Master’s Thesis aims to improve knowledge management in a consulting service business. Currently knowledge in not managed appropriately in the case company. The purpose of this Thesis is to identify challenges related to this issue and to propose improvements to the knowledge management system of the case company. This is a qualitative case study. In this Thesis, data is collected through interviews with managers & consultants as well as observations and a literature review. The data...

  13. Structuring Education for Business Management.

    Science.gov (United States)

    Whitt, Robert L.

    Studies of school district organization generally include an examination of enrollments, average daily attendance, assessed valuation, potential and predicted growth rate, bonded indebtedness, school district boundaries, transportation, special services, and other factors, but little concern or attention is given to the business functions because…

  14. Management practice: phenomenological approach

    Directory of Open Access Journals (Sweden)

    Myriam Siqueira da Cunha

    2005-01-01

    Full Text Available This work has the aim of understanding the lived experiences by managers in relation to organizational changes in an enterprise in the food area, located in the State of Rio Grande do Sul, Brazil. The role of managers has been constantly evaluated and their capacity of continuous learning and also the ability of transforming the learning in good organizational results is reacquired every instant. In this work, my intention is to show, using an interpretative analysis, real and practical situations, from lived experiences. The methodological way followed was the hermeneutic phenomenological approach, trying to give a global and a contextual treatment to the theme. The results achieved offer subsides for a new look over the management practice and point out the importance of the study of what is lived, as an inspiration source for the strategic decisions in the enterprises.

  15. BENCHMARKING, OR THE BEST PRACTICE AS A SOLUTION OF BUSINESS REENGINEERING

    OpenAIRE

    GHICAJANU MIHAELA

    2014-01-01

    In this paper I shall present "the best practice technique" or benchmarking, as a solution used in business process reengineering. Although known mainly as a technique in implementing Quality Management System, it can also be used and adapted to reengineering business processes. Thus, I shall present: what are the business environments where the benchmarking technique can be implemented, when and how to apply benchmarking in an organization, forms of this technique. As a case ...

  16. Business School's Performance Management System Standards Design

    Science.gov (United States)

    Azis, Anton Mulyono; Simatupang, Togar M.; Wibisono, Dermawan; Basri, Mursyid Hasan

    2014-01-01

    This paper aims to compare various Performance Management Systems (PMS) for business school in order to find the strengths of each standard as inputs to design new model of PMS. There are many critical aspects and gaps notified for new model to improve performance and even recognized that self evaluation performance management is not well…

  17. The Small Business Challenge to Management Education.

    Science.gov (United States)

    Gibb, Allan A.

    1983-01-01

    Reviews the needs of the owner/manager for training and development and indicates how they might best be met. Discusses the nature of management in small business and explores implications for training methods. Also discusses program possibilities and marketing strategies. (JOW)

  18. Business Management for Independent Schools. Third Edition.

    Science.gov (United States)

    National Association of Independent Schools, Boston, MA.

    This business management manual discusses school accounting and reporting principles; in particular, financial management, computerization, and records retention techniques. First is described the basic accounting principles, plant funds, endowment funds, operational funds, chart of accounts, and financial states of the school's annual financial…

  19. Risk Management and Risk Management Failure: Lessons for Business Enterprises

    OpenAIRE

    Olajide Solomon Fadun

    2013-01-01

    The recent economic volatility gives risk management a new focus and eminence. Successful firms are able and willing to effectively integrate risk management at all levels of management process. The purpose of the study is to highlight the importance of effective risk management (ERM) in preventing risk management failure. Risk management failure prevents firms’ from meeting their expectations; thus, results to repeated business and project failures. Although the degree of risk management act...

  20. THE IMPACT OF BUSINESS PROCESS MANAGEMENT ON ORGANIZATIONAL STRATEGY

    OpenAIRE

    Vlad BALANESCU; Paul SOARE; BELICIU Vlad; Cristina ALPOPI

    2013-01-01

    In this paper I attempted to establish a link between business process management and strategic management. After the introduction, in the second chapter I made a short presentation of business process and business process management, what the concept entails and prospects. The third chapter contains a definition of strategic management and some key issues of this concept that are pertinent in relation to business process management. Finally, the fourth chapter focuses of the impact that busi...

  1. System View of Business Continuity Management

    Directory of Open Access Journals (Sweden)

    Vlasta Svata

    2013-04-01

    Full Text Available We are living in time where the impact on continuity still grows both on the side our personal lives and business activities. In the same time different international, regional, national, state and private organizations initiated to provide different actions and regulations in order to find the best solutions of this situation. The result is that there exist the whole set of different views over this problem. The main aim of this article is to map this situation, to provide the general framework of business continuity management (BCM and to discuss its main parts and their mutual relationships. Special impact is given to the integration of the business and IT oriented solutions and ways of assurance initiatives helping managers to assess the implemented solutions and their compliance to the business strategy and other existing regulations.

  2. GREEN BUSINESS PROCESS MANAGEMENT: A RESEARCH AGENDA

    Directory of Open Access Journals (Sweden)

    Aditya Ghose

    2010-01-01

    Full Text Available There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive technologies or waste disposal techniques, we often ignore the fact that the ability to optimize (existing operations to reduce their emissions impact is fundamental to this exercise. Business process management (BPM technology, with its focus on understanding, modelling and improving/optimizing business processes, is a key starting point. Process modelling technology has applications beyond what we would traditionally describe as business processes - we can also model and improve manufacturing and other "physical" processes. This paper describes the contours of the emerging research landscape in green business process management and presents some early results in this area.

  3. People management as indicator of business excellence

    DEFF Research Database (Denmark)

    Haffer, Rafal; Kristensen, Kai

    2010-01-01

    Purpose – This paper aims to show the importance of people management as a key indicator of business excellence based on four research projects, conducted on the samples of Polish (in the years 2004-2005 and 2006-2007) and Danish companies (in 1999 and 2005). Design/methodology/approach – EFQM...... Excellence Model indicators were used as the evaluation criteria for the studies. The data were next estimated as a structural equation model by partial least squares using SmartPLS software. That estimation was conducted on the model of the Danish Business Excellence Index methodology. Presented data make...... it possible to compare developing Polish and developed Danish companies in their initiatives aiming at business excellence. Findings – The results indicate significant negligence in the management of human resources as one of the initiatives towards business excellence of Polish enterprises before...

  4. Improving management skills through business simulation

    OpenAIRE

    Silva, Paulino; Silva, Rui Bertuzi da

    2012-01-01

    A survey was conducted among students of the Accounting and Administration undergraduate degree at ISCAP – IPP (School of Accounting and Administration of Polytechnic Institute of Porto) in order to understand their perception value of their course Business Simulation (BS). This course is provided in a business environment where students can learn by doing through the management of a company as they were in the real life, but risk-free. The learning tasks are provided in an action-oriented fo...

  5. Streamling the Change Management with Business Rules

    Science.gov (United States)

    Savela, Christopher

    2015-01-01

    Will discuss how their organization is trying to streamline workflows and the change management process with business rules. In looking for ways to make things more efficient and save money one way is to reduce the work the workflow task approvers have to do when reviewing affected items. Will share the technical details of the business rules, how to implement them, how to speed up the development process by using the API to demonstrate the rules in action.

  6. Competencies of Managers and Their Business Success

    OpenAIRE

    Mariola Laguna; Michal Wiechetek; Wieslaw Talik

    2012-01-01

    The article aimed to explain how general and specific managerial competencies relate to business success of small and medium size enterprises (SMEs). This study was conducted among 264 SMEs managers. SME success was measured as subjective assessment of economic growth indicators in comparison with competitors on the market. General and specific competencies were significant predictors of success in running a business. Specific managerial competencies proved to be a mediator between general co...

  7. GREEN BUSINESS PROCESS MANAGEMENT: A RESEARCH AGENDA

    OpenAIRE

    Aditya Ghose; Konstantin Hoesch-Klohe; Lothar Hinsche; Lam-Son Le

    2010-01-01

    There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive technologies or waste disposal techniques, we often ignore the fact that the ability to optimize (existing) operations to reduce their emissions impact is fundamental to this exercise. Business process management (BPM) technology, with its focus on understanding, modelling and improving/optimizing business processes, ...

  8. BUSINESS MANAGEMENT BY INTERNATIONAL ACCOUNTING STANDARDS

    OpenAIRE

    Jeno Beke

    2010-01-01

    This paper traces the benefits of international accounting standards - their contribution to harmonization and globalization by purposing and tasking for business management. The differences between the national accounting rules and the international standards are compared and valued inside and outside of the European Union. The empirical results of measuring and analyzing in details theirs pros and cons effects on the business environment by mathematical-statistical methods there could be ...

  9. Total quality management in orthodontic practice.

    Science.gov (United States)

    Atta, A E

    1999-12-01

    Quality is the buzz word for the new Millennium. Patients demand it, and we must serve it. Yet one must identify it. Quality is not imaging or public relations; it is a business process. This short article presents quality as a balance of three critical notions: core clinical competence, perceived values that our patients seek and want, and the cost of quality. Customer satisfaction is a variable that must be identified for each practice. In my practice, patients perceive quality as communication and time, be it treatment or waiting time. Time is a value and cost that must be managed effectively. Total quality management is a business function; it involves diagnosis, design, implementation, and measurement of the process, the people, and the service. Kazien is a function that reduces value services, eliminates waste, and manages time and cost in the process. Total quality management is a total commitment for continuous improvement. PMID:10587600

  10. Critical role and screening practices of European business incubators

    OpenAIRE

    Aerts, Kris; Matthyssens, P; Vandenbempt, K

    2005-01-01

    Business incubators guide starting enterprises through their growth process and as such constitute a strong instrument to promote innovation and entrepreneurship. In this article we sketch the European business incubator landscape. Then we describe screening practices by European business incubators in 2003 and compare these results with the American incubators in the eighties. In the last phase a cautious link between screening practices and performance, measured in terms of tenant failure, ...

  11. Learning New Practices in Small Business: Engagement and Localised Support

    Science.gov (United States)

    Ehrich, Lisa C.; Billett, Stephen

    2004-01-01

    Discusses the findings of a study that investigated how the learning of innovative practices might best proceed in small businesses. The recent implementation of the Goods and Service Tax (GST) in Australia presented an opportunity for understanding how small business operatives learned to implement a new practice. The procedures comprised…

  12. SUSTAINABLE BUSINESS COMPETITIVENESS: TRANSLATING CONCEPT INTO PRACTICE

    Directory of Open Access Journals (Sweden)

    Idqan Fahmi

    2012-09-01

    Full Text Available Normal 0 false false false EN-US X-NONE X-NONE Globalization has proven to spur economic growth for many countries in the world. It has, however, also negative impacts in terms of widening income gap, environmental degradation etc. such that many are worried that the growth will not be sustainable. Triple bottom line was introduced to make the economic growth and company competitiveness more sustainable. Although to define the concept is easy, to make it implemented, especially by developing countries, is another matter. Education and research track by universities is suggested to be one best way to accelerate the implementation of the concept. A case of Graduate Program of Management and Business (MB-IPB is used to illustrate the attempt.   Keywords: Sustainable Business Competitiveness, Triple Bottom Line, MB-IPB, 3Ps   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

  13. Business resilience: Reframing healthcare risk management.

    Science.gov (United States)

    Simeone, Cynthia L

    2015-09-01

    The responsibility of risk management in healthcare is fractured, with multiple stakeholders. Most hospitals and healthcare systems do not have a fully integrated risk management system that spans the entire organizational and operational structure for the delivery of key services. This article provides insight toward utilizing a comprehensive Business Resilience program and associated methodology to understand and manage organizational risk leading to organizational effectiveness and operational efficiencies, with the fringe benefit of realizing sustainable operational capability during adverse conditions. PMID:26418138

  14. Management Accounting and Business Analytics

    DEFF Research Database (Denmark)

    Nielsen, Erland Hejn; Nielsen, Steen; Jacobsen, Anders;

    2014-01-01

    combining the idea of a BSC as a causal loop system with systems thinking, the current paper aims to address not only the conceptual domain concept of ‘comprehensiveness’ related to BSC, i.e. the ‘scope’ (learning) and ‘differentiation’ (system dynamics causality and feedback), but also the methodological......This paper focuses on how System Dynamics Modeling (SDM) can contribute to an increased understanding of business in an ‘analytics’ setup. Such improved understanding is necessary to identify the variables that most effectively support a company’s strategy in a Balanced Scorecard (BSC). By...

  15. Role of Business Management into the Success and Survival of Small Businesses: The Case of Star Learning Centre in Botswana

    OpenAIRE

    Fridah Muriungi Mwobobia

    2012-01-01

    The study aimed to establish the aspects of management, which have led to the survival, and success of the small-scale businesses in Botswana- a case of Star Learning Centre. The questions explored were 1) What is the role of management in the survival or success of Star Learning Centre? 2) What management styles, systems and practices are appropriate for Star Learning Centre and other small scale businesses in the Botswana? 3) What work culture is appropriate for business success? 4) What fa...

  16. Entrepreneurial and Sustainable Business Strategies in Bereavement Industry : Kuala Lumpur, Malaysia (Business Practices and Consumers Views)

    OpenAIRE

    Grgas, Jasminka

    2014-01-01

    This study aims to investigate dimensions of Strategic Entrepreneurship (SE) business practices in bereavement industry (BI) in Kuala Lumpur and how these practices, with focus on sustainability issues, relate to consumers views. The study will evaluate business practices in BI based on Ireland’s (2003) model of SE with particular focus on sustainable entrepreneurial practices as they relate to constraint of availability of interment space in funeral homes in Kuala Lumpur. Information from re...

  17. Defense programs business practices re-engineering QFD exercise

    International Nuclear Information System (INIS)

    The end of the cold war has resulted in many changes for the Nuclear Weapons Complex (NWC). We now work in a smaller complex, with reduced resources, a smaller stockpile, and no new phase 3 weapons development programs. This new environment demands that we re-evaluate the way we design and produce nuclear weapons. The Defense Program (DP) Business Practices Re-engineering activity was initiated to improve the design and production efficiency of the DP Sector. The activity had six goals: (1) to identify DP business practices that are exercised by the Product Realization Process (PRP); (2) to determine the impact (positive, negative, or none) of these practices on defined, prioritized customer criteria; (3) to identify business practices that are candidates for elimination or re-engineering; (4) to select two or three business practices for re-engineering; (5) to re-engineer the selected business practices; and (6) to exercise the re-engineered practices on three pilot development projects. Business practices include technical and well as administrative procedures that are exercised by the PRP. A QFD exercise was performed to address (1)-(4). The customer that identified, defined, and prioritized the criteria to rate the business practices was the Block Change Advisory Group. Five criteria were identified: cycle time, flexibility, cost, product performance/quality, and best practices. Forty-nine business practices were identified and rated per the criteria. From this analysis, the group made preliminary recommendations as to which practices would be addressed in the re-engineering activity. Sixteen practices will be addressed in the re-engineering activity. These practices will then be piloted on three projects: (1) the Electronic Component Assembly (ECA)/Radar Project, (2) the B61 Mod 11, and (3) Warhead Protection Program (WPP)

  18. Risk Management for e-Business

    Directory of Open Access Journals (Sweden)

    2007-01-01

    Full Text Available In the new Internet economy, risk management plays a critical role to protect the organization and its ability to perform their business mission, not just its IT assets. Risk management is the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. The risk management is an important component of a IT security program. Information and communications technology management and IT security are responsible for ensuring that technology risks are managed appropriately. These risks originate from the deployment and use of IT assets in various ways, such as configuring systems incorrectly or gaining access to restricted software.

  19. BUSINESS PROCESS MANAGEMENT SYSTEMS TECHNOLOGY COMPONENTS ANALYSIS

    Directory of Open Access Journals (Sweden)

    Andrea Giovanni Spelta

    2007-05-01

    Full Text Available The information technology that supports the implementation of the business process management appproach is called Business Process Management System (BPMS. The main components of the BPMS solution framework are process definition repository, process instances repository, transaction manager, conectors framework, process engine and middleware. In this paper we define and characterize the role and importance of the components of BPMS's framework. The research method adopted was the case study, through the analysis of the implementation of the BPMS solution in an insurance company called Chubb do Brasil. In the case study, the process "Manage Coinsured Events"" is described and characterized, as well as the components of the BPMS solution adopted and implemented by Chubb do Brasil for managing this process.

  20. Theory and Practice in Business Intelligence

    OpenAIRE

    Mihaela MUNTEAN

    2012-01-01

    The debate is developed based on the following considerations: 1 - Business Intelligence (BI) is unanimous considered the art of gaining business advantage from data; therefore BI systems and infrastructures must integrate disparate data sources into a single coherent framework for real-time reporting and detailed analysis within the extended enterprise; 2 - Business Intelligence can be described as a value proposition that helps organizations in their decision-making processes; 3 – the Busin...

  1. Excel 2016 for business statistics a guide to solving practical problems

    CERN Document Server

    Quirk, Thomas J

    2016-01-01

    This book shows the capabilities of Microsoft Excel in teaching business statistics effectively. Similar to the previously published Excel 2010 for Business Statistics, this book is a step-by-step exercise-driven guide for students and practitioners who need to master Excel to solve practical business problems. If understanding statistics isn’t your strongest suit, you are not especially mathematically-inclined, or if you are wary of computers, this is the right book for you. Excel, a widely available computer program for students and managers, is also an effective teaching and learning tool for quantitative analyses in business courses. Its powerful computational ability and graphical functions make learning statistics much easier than in years past. However, Excel 2016 for Business Statistics: A Guide to Solving Practical Problems is the first book to capitalize on these improvements by teaching students and managers how to apply Excel to statistical techniques necessary in their courses and work. Each ch...

  2. Effects of Institutionalization over the Raising Values of Family-Owned Businesses and a Practice

    Directory of Open Access Journals (Sweden)

    Sefer Gumus

    2016-01-01

    Full Text Available The family businesses constitute the base of global economies. They provide contributions to economy and sectors with their assets and activities. Their reaching to plan, program and objectives occur through the sharing of experience, knowledge and accumulation. Their adaptation to domestic and global markets is the characteristic separating the definition, family businesses from other businesses. In this study, the advantages and disadvantages of this situation, management forms, institutionalism concept and its stages and elements of institutionalism, institutionalism stages in family businesses, problems preventing institutionalism, institutionalism of family relations that family constitution, board of directors, family council, inheritance plan, emergency situation plan and conflict management are explained and effects of family individuals over institutionalism, the general characteristics of institutionalized family businesses are defined and a practice regarding the issue of “Institutionalism of Family Relations”, which was performed in a family business through observation, conversation and interview, which was founded in Istanbul in year 1989 and carrying activities in textile sector over shirt, short and pant manufacturing were given place.  Literature review regarding family business were performed in this study and the concepts and theoretical information related with the subject were explained and combining the theory and practice, knowledge accumulation and experience sharing through a practice performed through observation, conservation and interview made with the management of a family business were provided and they were explained in our study with an academic language.

  3. Effects of Institutionalization over The Raising Values of Family-Owned Businesses and A Practice

    Directory of Open Access Journals (Sweden)

    Sefer Gümüş

    2014-07-01

    Full Text Available The family businesses constitute the base of global economies. They provide contributions to economy and sectors with their assets and activities. Their reaching to plan, program and objectives occur through the sharing of experience, knowledge and accumulation. Their adaptation to domestic and global markets is the characteristic separating the definition, family businesses from other businesses. In this study, the advantages and disadvantages of this situation, management forms, institutionalism concept and its stages and elements of institutionalism, institutionalism stages in family businesses, problems preventing institutionalism, institutionalism of family relations that family constitution, board of directors, family council, inheritance plan, emergency situation plan and conflict management are explained and effects of family individuals over institutionalism, the general characteristics of institutionalized family businesses are defined and a practice regarding the issue of “Institutionalism of Family Relations”, which was performed in a family business through observation, conversation and interview, which was founded in Istanbul in year 1989 and carrying activities in textile sector over shirt, short and pant manufacturing were given place. Literature review regarding family business were performed in this study and the concepts and theoretical information related with the subject were explained and combining the theory and practice, knowledge accumulation and experience sharing through a practice performed through observation, conservation and interview made with the management of a family business were provided and they were explained in our study with an academic language.

  4. Business Model Management Typologies–Cognitive Mapping of Business Model Landscapes

    OpenAIRE

    Diana Chroneer; Jeaneth Johansson; Malin Malmstrom

    2015-01-01

    Business model management is critical in the development of business models aimed to launch innovations and generate high venture performance. This study presents the use of personal construct theory and the repertory grid methodology, a new technique to explore central factors in entrepreneurs’ business model management. We identify typologies for business model management and underlying logics of these typologies. The study advances the business model literature in several ways. First it co...

  5. Determination Of Customer-Perceived Value Of Business-To Business Relationship Managers: A Conceptual Model

    OpenAIRE

    Holt, S.

    1999-01-01

    This working paper outlines a doctoral research2 project on customer value determination in business markets. In long-term business relationships, relationship managers are a key component in delivering customer value. The paper presents a literature review and conceptual framework for the determination of customer-perceived value of relationship managers in long-term business-to-business relationships.

  6. Exploring and Managing Tensions in and between the Family Business and Business Family

    OpenAIRE

    Degadt, Jan

    2012-01-01

    Managing tensions is at the core of doing business, has always been and will always be. This holds for any business, especially also for family businesses. Managing tensions implies that the entrepreneurs and the entrepreneurial families will have to make choices. Making choices is one of the fundamentals of economics and it is essential for any decision-making, in politics, in business, anywhere.

  7. Improving Business Communication in the Field of Management in Education

    Directory of Open Access Journals (Sweden)

    Cvetka Peterlin

    2013-06-01

    Full Text Available Research Question (RQ: The topic area of this research study is to improve the quality of business communication in education.Purpose: This article presents a framework of procedures to improve business communication in a public institution in the field of education and its aim is to involve all fields of management. The added value relates to the field of business communication inside and outside a public institution.The focus of this research is based on the administrative management of the institution in relation to business communication and quality management with an emphasis on preparing the documentation to comply with the quality management system ISO 9001:2008.Method: Interview.Results: All employees whose work is related to administrative management of the institution will be considered as indicators to improve the quality management, communication excellence and ethical principles and are going to be informed in written form. The results of this research study will be evaluated at least once a year. Thefindings indicate a willingness to engage employees to improve thecurrent state of business communication.Organization: The institute carries out business communication among all employees involved in the implementation of basic education activities within the institution but also externally. Employees are aware that the equality of business communication is the basis for communication both in the business world, the workplace, at home, and abroad.Society: To ensure users satisfaction of the education services provided by the public education institution, it is necessary to create a user-friendly environment in business communication, which is trusted by users. Business excellence, good communication, and values will convince society to look at the institution as competitive, devoted to ethical values and professional work.Originality: The research is based on personal experience within the workplace and is currently limited to one

  8. KNOWLEDGE MANAGEMENT CHALLENGES IN NEW BUSINESS DEVELOPMENT

    DEFF Research Database (Denmark)

    Jensen, Ole Kjeldal; Ahmed-Kristensen, Saeema; Jensen, Nevena

    2011-01-01

    The empirical study this paper is based upon, aimed to identify and describe knowledge management challenges, throughout the new business development process. This paper reports findings from the study, as well as the framework used for analysing the KM challenges, which can be applied to other...... better in the early phases. Furthermore, two new roles of the early phase, besides instigating projects, were found. This study contributes to the development of support tools for knowledge management in industry and to research with a deeper understanding of the new business development process....... and changes throughout the new business development process investigated. Significant differences from the early to the late stages of this process were identified, including; shift from personal to codified knowledge transfer and need for supporting integration of knowledge from diverse domains...

  9. Determining the Business Impact of Knowledge Management

    Science.gov (United States)

    Aaron, Bruce C.

    2009-01-01

    This case study describes an evaluation of business impact and return on investment (ROI) for the Knowledge Exchange, a knowledge management (KM) system within Accenture. The evaluation used a continuous measurement design to allow impact and ROI to be tracked across time and groups. The results demonstrated a significant positive impact on…

  10. Creating Business Intelligence from Course Management Systems

    Science.gov (United States)

    van Dyk, Liezl; Conradie, Pieter

    2007-01-01

    Purpose: This article seeks to address the interface between individual learning facilitators that use course management systems (CMS) data to support decision-making and course design and institutional infrastructure providers that are responsible for institutional business intelligence. Design/methodology/approach: The design of a data warehouse…

  11. Eight Key Facets of Small Business Management.

    Science.gov (United States)

    Scott, James Calvert

    1980-01-01

    Identifies eight key facets of small business management and suggests activities that may be used to assist in their development. The key facets are (1) product or service, (2) competition, (3) marketing strategies, (4) personnel needs, (5) equipment and facility needs, (6) finances, (7) planning, and (8) entrepreneurship. (JOW)

  12. Partnership between CTSI and business schools can promote best practices for core facilities and resources.

    Science.gov (United States)

    Reeves, Lilith; Dunn-Jensen, Linda M; Baldwin, Timothy T; Tatikonda, Mohan V; Cornetta, Kenneth

    2013-08-01

    Biomedical research enterprises require a large number of core facilities and resources to supply the infrastructure necessary for translational research. Maintaining the financial viability and promoting efficiency in an academic environment can be particularly challenging for medical schools and universities. The Indiana Clinical and Translational Sciences Institute sought to improve core and service programs through a partnership with the Indiana University Kelley School of Business. The program paired teams of Masters of Business Administration students with cores and programs that self-identified the need for assistance in project management, financial management, marketing, or resource efficiency. The projects were developed by CTSI project managers and business school faculty using service-learning principles to ensure learning for students who also received course credit for their participation. With three years of experience, the program demonstrates a successful partnership that improves clinical research infrastructure by promoting business best practices and providing a valued learning experience for business students. PMID:23919365

  13. Business intelligence as support to knowledge management

    OpenAIRE

    Jelica Trninic; Jovica Durkovic; Lazar Rakovic

    2011-01-01

    Knowledge management is becoming an increasingly important business resource not only in the development and innovation process, but also in securing an organization’s competitiveness and survival in the environment. In view of the fact that there is no full consent as regards adopting a universal definition, knowledge management can be regarded as a concept encompassing methods of simplifying, enhancing, sharing, distributing and creating knowledge within an organization. The dominant approa...

  14. Fuzzy logic for business, finance, and management

    CERN Document Server

    Bojadziev, George

    1997-01-01

    This is an interdisciplinary book for knowledge workers in business, finance, management, and socio-economic sciences. It provides a guide to and techniques for forecasting, decision making, conclusions, and evaluations in an environment involving uncertainty, vagueness, and impression. Traditional modeling techniques do not capture the nature of complex systems especially when humans are involved. Fuzzy logic provides effective tools for dealing with such systems. Emphasis is on applications presented in case studies including Time Forecasting for Project Management, New Product Pricing, Clie

  15. Cost management in the enterprise in small business

    OpenAIRE

    Magera Irina Valerievna

    2011-01-01

    The article deals with current problems of cost management in a modern market economy. The features of cost management in the enterprise in small business are shown. An assessment of the state of small business in Russia and the Vladimir region is represented. The basic directions of improving the management process in the management costs of small business are formulated.

  16. From fork to farm - demand chain management in the agro-food business : with application to the Rio Grande do Sul beef business

    NARCIS (Netherlands)

    Canever, M.D.

    2006-01-01

    Demand chain management (DCM) is a business philosophy which objectives to understand customer demand and meeting this demand with possible alternatives through the deployment of chain processes. DCM is a new paradigm in the business terrain, and it was defined in this study as: the business practic

  17. Program Management Approach to the Territorial Development of Small Business

    Directory of Open Access Journals (Sweden)

    Natalia Aleksandrovna Knysh

    2016-06-01

    Full Text Available This article presents the results of the research of the application on a state level of the program management approach to the territorial development of small business. Studying the main mechanism of the state policy implementation in the sphere of small business on a regional level, the authors have revealed the necessity to take into account the territorial specificity while the government programs of small business development are being formed. The analysis of the national practice of utilizing the program management mechanism in the regional system of the government support of small entrepreneurship was conducted on the example of Omsk region. The results of the analysis have shown the inefficiency of the current support system for small business and have determined the need to create an integrated model of territorial programming, which would not only contribute to the qualitative development of small business, but also provide the functioning efficiency of program management mechanism. As a result, the authors have created the two-level model of the programming of the territorial development of small business, which allows to satisfy purposefully the needs of entrepreneurship taking into account the specificity of the internal and external environment of the region. The first level of the model is methodological one and it is based on the marketing approach (the concepts of place marketing and relationship marketing to the operation of the program management mechanism. The second level of the model is methodical one. It offers the combination of the flexible methods of management of programming procedure (benchmarking, foresight, crowdsourcing and outsourcing. The given model raises the efficiency of the management decisions of the state structures in the sphere of small business. Therefore, it is interesting for the government authorities, which are responsible for the regional and municipal support programs of small business, as well

  18. Energy storage reinforces competitive business practices

    International Nuclear Information System (INIS)

    This article examines how the ability to ''store'' electricity can pay handsome dividends in a competitive environment. Priorities change when industries are deregulated. Indeed, new priorities are being established for electric generation--low cost, efficiency, product distinction for marketing purposes, etc. are all more critical today. Perhaps not so obvious is the fundamental role of energy storage in a fully competitive marketplace. In fact, rarely do a technology development and a changing business climate play off against each other so nicely. Consider the function of the emerging electricity broker, or power marketer. Imagine the premium that broker could command with access to a large increment of electricity--purchased at a low price--and supplied at a moment's notice for a substantially higher price. Storage of electricity would mean that the investment in excess available generation capacity to supply so-called peak demand could be avoided. It also means that electricity could be brokered like other commodities--that is purchased, stockpiled, and sold to reflect market conditions across a wider geographical region and time spain. Benefits accrue to transmission and distribution, in addition to generation. Energy storage helps to manage the increasing stress placed on the grid as a result of intermittent sources of power and large numbers of cogenerators and small power producers. On the customer side, any ratepayer large or small could, theoretically, play the spot market in electric supply with a reserve to tap in emergencies. For a parallel in other deregulated markets, recall how storage has become an important factor in natural-gas contracting. Quality of electricity also can be improved by applying storage to stabilize the grid, especially along the distribution system at substations. And the opening of vast markets for electricity consumption, such as electric vehicles, depends in large measure on electric storage

  19. The asset management business model

    International Nuclear Information System (INIS)

    This presentation describes the 4 transformation stages of the electric power industry as being vertical unbundling as seen in Europe and Asia, horizontal unbundling as seen in Canada and the United States, industry convergence as seen in Australia and New Zealand, and strategic consolidation as seen in the United Kingdom. The rationale for horizontal unbundling is described with reference to the asset owner, the asset manager and the utility service provider. The presentation includes several viewgraphs depicting the following: the asset management model; the path to success which was built upon a decade of experience; number of stock items from 1991 to 2001; substation capacity utilization from 1997 to 2001; O and M costs per customer from 1990 to 2000; reliability improvements from 1994 to 2000; the design, operation and maintenance of 13 investment pools; transition strategies for total transformation; and, regionally adjusted wage rates. 11 figs

  20. ROMANIAN BUSINESS WOMEN: MANAGERS OR LEADERS?

    Directory of Open Access Journals (Sweden)

    Adriana UNGUREANU

    2016-07-01

    Full Text Available Leadership is a concept appeared in the second part of the twentieth century which developed later on because of the business necessity as the economic environment has become more and more complex and the classic managerial style was no more efficient. In this complex world of business, women were traditionally involved in business at the administrative level, with small chances to reach top structures in a company. Due to the modern times, they won their rights to prove their management skills and to obtain more important jobs in famous companies. This paper presents the results of a research based on interview method and getting responses from Romanian women involved in business at the middle and top management in multinational companies. The main goal of the study was to identify the main features that define the women as a leader or a manager by finding lateral thinking skills. This research revealed that most of the women interviewed have their features closer to the conventional leader and only few of them have developed strong lateral thinking skills.

  1. Specifics of Chinese Business Negotiation Practices

    OpenAIRE

    Jitka Odehnalová

    2008-01-01

    The new century is a turning point to the People’s Republic of China (further just China), home to one fifth of the world population. This “golden age” is uniquely characterized by a fast growing, internationalized market for products and services. An increasing number of Western companies engage in negotiations with their Asian business partners. These companies need to become familiar with the process of building and maintaining good relations with their Asian business partners. How to unde...

  2. KNOWLEDGE MANAGEMENT CHALLENGES IN NEW BUSINESS DEVELOPMENT

    DEFF Research Database (Denmark)

    Jensen, Ole Kjeldal; Ahmed-Kristensen, Saeema; Jensen, Nevena

    The empirical study this paper is based upon, aimed to identify and describe knowledge management challenges, throughout the new business development process. This paper reports findings from the study, as well as the framework used for analysing the KM challenges, which can be applied to other...... case studies for comparison. Six interviews and 2 full-day workshops, gathering the perspectives of 76 people from an energy-utilities company forms the empirical background of the study. Six categories of knowledge management challenges were identified and, within each, central issues were extracted...... better in the early phases. Furthermore, two new roles of the early phase, besides instigating projects, were found. This study contributes to the development of support tools for knowledge management in industry and to research with a deeper understanding of the new business development process....

  3. From process logic to business logic - A cognitive approach to business process management

    OpenAIRE

    Wang, M; H. Wang

    2006-01-01

    The unpredictability of business activities means that business process management should provide a way to adapt to change. The traditional workflow approach, based on predefined process logic, offers little support for today's complex and dynamic business environment. Therefore, a cognitive approach is proposed to help manage complex business activities, based on continuous awareness of situations and real-time decisions on activities. In this approach, the business environment is seen as ca...

  4. Business Model Management Typologies–Cognitive Mapping of Business Model Landscapes

    Directory of Open Access Journals (Sweden)

    Diana Chroneer

    2015-02-01

    Full Text Available Business model management is critical in the development of business models aimed to launch innovations and generate high venture performance. This study presents the use of personal construct theory and the repertory grid methodology, a new technique to explore central factors in entrepreneurs’ business model management. We identify typologies for business model management and underlying logics of these typologies. The study advances the business model literature in several ways. First it contributes with visualisation of entrepreneurs’ business model management and hence adds dimension of business model management. Second, theories and methods from cognitive psychology contribute to the literature with new knowledge on business model management. Repertory grid methodology, developed from Personal construct theory, enable identification of entrepreneurial cognitions of business models. Through 11 semi-structured interviews with serial entrepreneurs in the mobile service sector, this paper contributes with a framework that advances the business model literature by identifying business model management strategies and its defining features. Three categories are identified including six types of business model management strategies for navigating management of business models. The identified categories are: 1 “Comprehensive management” characterized by various levels of complexity, uncertainty, and variation, 2 “Risk management” characterized by various types of risks e.g. business, financial and social, and 3 “Resource management” characterized of various types of capital; e.g. financial, social, human, and innovation. The business model management typologies may assist entrepreneurs to reflect on their business model design and management. This study suggests that the repertory grid technique may be useful in understanding business model management

  5. Establishment of nuclear business management system

    International Nuclear Information System (INIS)

    For the formulation of the technology development strategies the nuclear core technology, environmental analysis has been performed in four aspects: ecological environment, energy economy, nuclear policy and R and D environment. After analyzing the environment and identifying the opportunities and threats from the environment, the strategies on individual and organizational level have been developed for both of the short-term and long-term periods. For the betterment of nuclear business management, the management information system, management by objective and the mechanism for the enhancement of negotiation power in the international agreement have been studied. (Author)

  6. Business Development Management and Services Area

    International Nuclear Information System (INIS)

    The creation in ENSA of the new Business Development Management is meant to leverage ENSA's activities by taking advantage of the previous experience gained by the services area to have a much more active presence than before in both the national and international market for goods and services of the nuclear industry. The Management's activities go beyond the traditional, mature activity of large nuclear components manufacturing developed in ENSA since it was founded. This article details the activities of this new Management and its future projection. (Author)

  7. Empowerment Philosophies and Practices in Business and Educational Settings.

    Science.gov (United States)

    Kaczmarek, Patricia

    1994-01-01

    Provides an overview of empowerment philosophies and practices in business and educational settings. Role changes for empowerment are discussed, and resistance factors regarding empowerment are described for each setting. (four references) (LRW)

  8. The integration of lean, green and best practice business principles

    Directory of Open Access Journals (Sweden)

    Annelize Wiese

    2015-02-01

    Full Text Available Background: Whilst there are separate streams of established research on lean, green and best practice initiatives, the intersection of these three strategic principles has not been addressed extensively in the past.Objectives: In this study a framework to integrate lean, green and best practice principles into an integrated business model was developed as a strategy for businesses to develop sustainable competitive advantages.Method: A descriptive case study was conducted on Toyota South Africa Motors (TSAM to understand whether a clear link between the company’s environmental approach, lean principles and established best practice culture could be determined. In addition, the case study tested the view that the implementation of these three principles concurrently resulted in improved business results.Results: The main findings of the study revealed that TSAM’s commitment to lean, green and best practice business principles contributed and was directly linked to its business success in terms of sales and market position.Conclusion: It is recommended that businesses implement an integrated lean, green and best practice business model as a strategy to reduce costs and sustainably enhance profitably and competitiveness.

  9. Green supply chain management practices and performance

    OpenAIRE

    Laosirihongthong, Tritos; Adebanjo, Dotun; Tan, Keah Choon

    2013-01-01

    Purpose – The purpose of this study is to examine the deployment of pro-active and re-active practices in the implementation of green supply chain management (GSCM) and analyze their impact on environmental, economic, and intangible performance by considering business strategy as organizational focus. Design/methodology/approach – Data were collected from a sample of 190 ISO 14001 certified manufacturing companies in Thailand and used to test the research hypotheses. Factor analysis was ...

  10. The integration of lean, green and best practice business principles

    OpenAIRE

    Annelize Wiese; Rose Luke; Gert J. Heyns; Noleen M. Pisa

    2015-01-01

    Background: Whilst there are separate streams of established research on lean, green and best practice initiatives, the intersection of these three strategic principles has not been addressed extensively in the past.Objectives: In this study a framework to integrate lean, green and best practice principles into an integrated business model was developed as a strategy for businesses to develop sustainable competitive advantages.Method: A descriptive case study was conducted on Toyota South Afr...

  11. Design in Practice: Scenarios for Improving Management Education

    Science.gov (United States)

    Schlenker, Lee; Chantelot, Sébastien

    2014-01-01

    Despite the increasing attention given to design in business, Design Thinking has had little impact on the quality of business school education. Building upon the foundations of long-standing critiques of management education and the potential for student-centric learning, the authors propose that the use of Design in Practice can significantly…

  12. Managing Transformation: Business Process Reengineering or Total Quality Management

    OpenAIRE

    Andrei Ionut Serban

    2015-01-01

    Optimized business processes, continuous innovation, right decisions, forecasting, identifying cost centers, cost savings, higher income, more motivated employees and satisfied customers are the natural desires of any company worldwide, regardless of order size and scope of activity. This paper presents an analysis of two strategic approaches commonly used in the world, Business Process Reengineering and Total Quality Management, concepts that can be used successfully in organizations in Roma...

  13. How managers evoke the creation of customer experiences in a business to business consultancy company

    OpenAIRE

    Ylikoski, Tuomas

    2016-01-01

    This thesis aims to find out through which organizational, functional and personal level activities the management in a business to business company evokes the creation of customer experiences. The theoretical foundations of this thesis lie in academic literature regarding customer experience and its management. While customer experience and its management has been mainly studied in business to consumer contexts, this thesis includes empirical qualitative research done in a business to busine...

  14. CHANGE MANAGEMENT ESSENTIALS TO MANAGE BUSINESS FLEXIBILITY

    OpenAIRE

    Cãtãlin Cristian BABALÂC; Mihaela UDÃ

    2014-01-01

    The present paper has as objective to introduce essential concepts that stand as basis for change and risk management, having a direct influence on flexibility. The competitive advantage represented by the company flexibility either if it is achieved by technology or with the help of human factor follows a path characterized by risk and possible resistance to what is the normal state.

  15. Integrating Theory and Practice in Education with Business Games

    Directory of Open Access Journals (Sweden)

    Karen Neville

    2003-01-01

    Full Text Available The meaningful integration of theoretical knowledge and industrial practice in Masters level programmes is now more than ever vital to ensure that graduates have the required competence in IT and that they are ready to contribute to the organisations that hired them within a short timeframe. It is also crucial in ensuring ongoing industrial support for academia because Information technology (IT is regarded as a fundamental component in the success of organisations. This has led to a growing demand for IT specialists, sometimes with hybrid skills, to design, develop, implement, and support IT infrastures in both the public and private sectors. However, in recent years there has been a shortfall of IT graduates, with essential experience entering the job market. In order to keep up with demand, educational institutions must adopt innovative programmes to increase the skill-set and knowledge base of their IT graduates.One such programme, under the auspices of University College Cork, is a Masters course in Management Information and Managerial Accounting Systems (MIMAS. The programme focuses on IT to suit the needs of industry while also combining IT with other theoretical subjects like managerial accounting and the design of management control systems. One key element of the teaching experience is a business simulation where students create software companies and bid for a large scale development project. As part of this, they experience of broad range of tasks and problems inherent in commercial software development. The business game is designed to encourage students to make use of as much of the theoretical elements taught in the degree as possible and is mediated by the teaching staff through the intermediary of a purpose-designed computer system. Our experience indicates the immense value of such practical components in an IT oriented degree programme. It also shows that the application of new technology in training and education will only

  16. Incorporating the knowledge management cycle in e-business

    OpenAIRE

    O, Ying-Lie; Gordijn, Jaap; Akkermans, Hans

    2001-01-01

    In e-business, knowledge can be extracted from the recorded information by intelligent data analysis and then utilised in the business transaction. E-knowledge is a foundation for e-business. E-business can be supported by an intelligent information system that provides intelligent business process support and advanced support of the e-knowledge management cycle. Knowledge is stored as knowledge models that can be updated in the e-knowledge management cycle. As illustrated in examples, the e-...

  17. Managing and directing innovation in the holography business

    Science.gov (United States)

    Gortych, Joseph E.; Abilock, Harold

    2006-02-01

    The intellectual property (IP) space associated with core high-tech innovations, such as holography, tends to rapidly expand in many directions as new applications and improvements to the core technology are realized. Patents soon start to quickly fill regions of the IP space to varying densities, often before any commercial product is available. Complicating matters is the fact that the patents typically range wildly in quality and business value for a host of reasons, not the least of which is that many high-tech companies lack an IP strategy designed to drive their R and D and patenting efforts. IP-savvy high-tech companies are relying more and more on some type of IP space analysis to more fully understand the IP landscape in which they do business. However, after an IP space analysis is performed, it needs to be integrated into a larger IP management system driven by an IP strategy. This paper examines the role of a best-practice IP management system in a high-tech business and how it can be used in conjunction with a holography IP space analysis to strategically manage and direct innovation in the holography business.

  18. Can Language be Managed in International Business?

    OpenAIRE

    Bellak, Nina

    2014-01-01

    International businesses like multinational corporations (MNCs) operate across national, cultural and linguistic borders both internally and externally, and thus are under pressure to make language choices. Despite the increasing tendency towards ‘English only’, little is known about whether language can be managed. In addressing this research gap, the present thesis explores language choice in four MNCs. A deeper understanding of language choice in its social context enables u...

  19. Identity and access management business performance through connected intelligence

    CERN Document Server

    Osmanoglu, Ertem

    2013-01-01

    Identity and Access Management: Controlling Your Network provides you with a practical, in-depth walkthrough of how to plan, assess, design, and deploy IAM solutions. This book breaks down IAM into manageable components to ease systemwide implementation. The hands-on, end-to-end approach includes a proven step-by-step method for deploying IAM that has been used successfully in over 200 deployments. The book also provides reusable templates and source code examples in Java, XML, and SPML.Focuses on real-word implementations Provides end-to-end coverage of IAM from business drivers, requirements

  20. The Role of Gender in Business Process Management Competence Supply

    DEFF Research Database (Denmark)

    Gorbacheva, Elena; Stein, Armin; Schmiedel, Theresa; Müller, Oliver

    While Business Process Management (BPM) was originally focused on Information Technology as a key factor driving the efficiency and effectiveness of organizational processes, there is now a growing consensus among practitioners and academics that BPM represents a holistic management approach that...... also takes such factors as corporate governance, human capital, and organizational culture into account. Studies show that the BPM practice faces a shortage of competence supply that stems from a shortage of qualified BPM professionals. At the same time, there is a distinct underrepresentation of women...

  1. Croatian employee’s behavior and attitudes with respect to ethical norms for business practices

    OpenAIRE

    Marina Dabić

    2009-01-01

    Ethical norms for business practices differ by intensity and variety across countries so managers from multinational corporations (MNCs) entering transitional economies must be able to staff subsidiaries understanding this dilemma. The aim of this article is to get a better understanding of workers’ behavior and attitudes with respect to business ethics in Croatia. We explored four ethics issues: (1) attitude to ethical issues in general, (2) information manipulation, (3) environmental issues...

  2. Business Performance, Employee Satisfaction, and Leadership Practices.

    Science.gov (United States)

    Lashbrook, William B.

    1997-01-01

    The difficulty in finding a relationship between employee satisfaction and business performance results from how satisfaction is defined. A survey of 2000 employees determined that organizations, regardless of industry, could improve organizational performance by improving employee work unit satisfaction and that the work unit leader's actions may…

  3. Business Schools under Fire: Humanistic Management Education as the Way Forward. Humanism in Business Series

    Science.gov (United States)

    Amann, Wolfgang, Ed.; Pirson, Michael, Ed.; Dierksmeier, Claus, Ed.; Von Kimakowitz, Ernst, Ed.; Spitzeck, Heiko, Ed.

    2011-01-01

    In a time of instability trust in managers is low. Management education is being scrutinized for its impact on society and business schools have been considered as "silent partners in corporate crime." This book outlines how business schools can get out of the line of fire by presenting the cornerstones of a humanistic business education. This…

  4. Fuzzy logic for business, finance, and management

    CERN Document Server

    Bojadziev, George

    2007-01-01

    This is truly an interdisciplinary book for knowledge workers in business, finance, management and socio-economic sciences based on fuzzy logic. It serves as a guide to and techniques for forecasting, decision making and evaluations in an environment involving uncertainty, vagueness, impression and subjectivity. Traditional modeling techniques, contrary to fuzzy logic, do not capture the nature of complex systems especially when humans are involved. Fuzzy logic uses human experience and judgement to facilitate plausible reasoning in order to reach a conclusion. Emphasis is on applications presented in the 27 case studies including Time Forecasting for Project Management, New Product Pricing, and Control of a Parasit-Pest System.

  5. Business Intelligence & Knowledge Management - Technological Support for Strategic Management in the Knowledge Based Economy

    Directory of Open Access Journals (Sweden)

    Dorel PARASCHIV

    2008-01-01

    Full Text Available The viability and success of modern enterprises are subject to the increasing dynamic of the economic environment, so they need to adjust rapidly their policies and strategies in order to respond to sophistication of competitors, customers and suppliers, globalization of business, international competition. Perhaps the most critical component for success of the modern enterprise is its ability to take advantage of all available information - both internal and external. Making sense of all this information, gaining value and competitive advantage through represents real challenges for the enterprise. The IT solutions designed to address these challenges have been developed in two different approaches: structured data management (Business Intelligence and unstructured content management (Knowledge Management. Integrating Business Intelligence and Knowledge Management in new software applications designated not only to store highly structured data and exploit it in real time but also to interpret the results and communicate them to decision factors provides real technological support for Strategic Management. Integrating Business Intelligence and Knowledge Management in order to respond to the challenges the modern enterprise has to deal with represents not only a "new trend" in IT, but a necessity in the emerging knowledge based economy. These hybrid technologies are already widely known in both scientific and practice communities as Competitive Intelligence. In the end of paper,a competitive datawarehouse design is proposed, in an attempt to apply business intelligence technologies to economic environment analysis making use of romanian public data sources.

  6. CUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS STRATEGIES

    Directory of Open Access Journals (Sweden)

    Rozitta Chittaie

    2012-06-01

    Full Text Available Changing in the current competitive environment, increasing simplicity of penetrating into the competitive market, and rapid growing of information technology are essential motives for performing activities in an environment. Nowadays, some companies step into rapid and instant development of their markets in order to improve customer relationship. These companies through adopting customer relationship management (CRM systems can earn and retain their customers' loyalty. As a result, designing customer relationship management strategies can lead to market protection, customer value increase, and greater customer satisfaction opportunities for continuous promotion of the enterprise. Regarding the complexity and the variety of strategies associated with managing a business, information-related capability seems to be an essential capability for earning profit from companies' activities and competition among peers. Hence, relation and information are employed for managing the firms are vital tools for seizing opportunities and tackling future issues. Giving the information only employed to support a company’s performance, making crucial decision about surrounding environment, increasing competitive ability of the enterprise will be difficult for company. Furthermore, since increase of competitive ability is accompanied by making greater profit on the deal, methods of raising competitive ability is an interesting and critical issue. Therefore, companies through information technology, cost reduction, and development of low-level relations with customers can achieve greater profitability. This paper probes into customer relationship management and business strategies. The implications of CRM strategies are discussed in detail.

  7. Business process of reputation management of food industry enterprises

    OpenAIRE

    Derevianko Olena. H.

    2014-01-01

    The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process) a...

  8. Practice management companies improve practices' financial position.

    Science.gov (United States)

    Dupell, T

    1997-11-01

    To maintain control over healthcare delivery and financial decisions, as well as increase access to capital markets, some group practices are forming their own physician practice management companies. These companies should be organized to balance the expectations of physicians with the values of capital markets. This organization should include retained earnings, financial reporting in accordance with generally accepted accounting principles (GAAP), predictable earnings and cash flow, physician ownership and leadership, and incentives for high-quality management. Three large, primary care and multispecialty clinics that merged to form a new physician practice management company increased their access to capital markets and improved their overall financial position, which will help them achieve long-term survival. PMID:10174772

  9. ERP and Knowledge Management Integration: The Case of Malaysian Business Firms

    Science.gov (United States)

    Supramaniam, Mahadevan; Kuppusamy, Mudiarasan

    2010-01-01

    In order to compete in a global environment, Malaysian business firms need to improve their products and services through best practices. This paper aims to investigate the critical success factors to adopt Enterprise Resource Planning (ERP) with knowledge management (KM) strategies among Malaysian business firms. In order to achieve the research…

  10. Making "cents" of the business side of nurse practitioner practice.

    Science.gov (United States)

    Luster-Tucker, AtNena

    2016-03-15

    Nurse practitioners produce excellent patient outcomes and should be allowed to practice to the full extent of their education and training. In addition to clinical skills, nurse practitioners need to understand the business side of practice in order to ensure fair and equitable compensation. PMID:26886267

  11. From fork to farm - demand chain management in the agro-food business : with application to the Rio Grande do Sul beef business

    OpenAIRE

    Canever, M.D.

    2006-01-01

    Demand chain management (DCM) is a business philosophy which objectives to understand customer demand and meeting this demand with possible alternatives through the deployment of chain processes. DCM is a new paradigm in the business terrain, and it was defined in this study as: the business practice aimed at understanding and managing the customer demand and at aligning all activities throughout the chain that simultaneously create both customer and enterprise values. DCM is an extension of ...

  12. ASBO at 100: A Century of School Business Management

    Science.gov (United States)

    School Business Affairs, 2010

    2010-01-01

    This article talks about Association of School Business Officials International (ASBO) at a century of school business management. As ASBO International celebrates its centennial, one should reflect on the truth of this often-heard quote and how it applies to the field of school business management in general and the association in particular.…

  13. BUSINESS PROCESS IMPROVEMENT APPLICATION OF MODERN MANAGEMENT TECHNIQUES

    OpenAIRE

    Marija Zivanovic, Nada Zivanovic

    2015-01-01

    Today, globally operating business world is exposed to constant change processes. Reengineering is the driving force that helps companies, business and manufacturing organizations to achieve success in the new millennium that is full of challenges, risks, information explosion, Internet communications, teleconferencing and global competition. Therefore, effective business strategy, well-trained management personnel, financial - tech resources (IT), management skills and the skills and flexibi...

  14. BUSINESS MODELLING OF STRATEGIC MANAGEMENT BY THE ENTERPRISE INTELLECTUAL CAPITAL

    OpenAIRE

    Zhuravleva, I.

    2009-01-01

    The article is devoted to the resource and process approach to formation of the strategic management concept by the enterprise intellectual capital. The business model of strategic management by the intellectual capital in the environment of system business-modelling Business Studio 3 is developed.

  15. Customer Experience Management and Business Performance

    DEFF Research Database (Denmark)

    Grønholdt, Lars; Martensen, Anne Duhr; Jørgensen, Stig;

    2015-01-01

    Purpose: – The purpose of this paper is to examine how essential dimensions of customer experience management (CEM) drive business performance in Danish companies. Design/methodology/approach: – An empirical study is conducted to investigate the relationships between seven CEM dimensions......, differentiation, market performance and financial performance. The conceptual model is operationalized by a structural equation model, and the model is estimated and tested by using the partial least squares method. A survey among 484 companies in Denmark forms the empirical basis for the study. Findings: – The...... the importance of essential CEM dimensions which influence business performance. The results can help companies to understand CEM and develop CEM strategies. Originality/value: – The paper provides a deeper insight into CEM and how CEM works....

  16. Knowledge Automation How to Implement Decision Management in Business Processes

    CERN Document Server

    Fish, Alan N

    2012-01-01

    A proven decision management methodology for increased profits and lowered risks Knowledge Automation: How to Implement Decision Management in Business Processes describes a simple but comprehensive methodology for decision management projects, which use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It includes Decision Requirements Analysis (DRA), a new method for taking the crucial first step in any IT project to implement decision management: defining a set of business decisions and identifying all the information-business knowledge

  17. A Good Business Manager Can Save You Money.

    Science.gov (United States)

    Nowakowski, Ben C.; Schneider, Robert

    1996-01-01

    Financially troubled districts could benefit by investing in a school business manager's salary. This article discusses how business managers can save districts money or increase revenue by streamlining cash management, fiscal accounting and reporting, financial planning and budgeting, grantsmanship, construction management, insurance and risk…

  18. BEST PRACTICES FOR SMALL BUSINESS IN RURAL AREAS

    OpenAIRE

    Aydinova A. T.

    2015-01-01

    The level and nature of the development of small agro-business in the modern Russian economy differs substantially depending on regional specifics. In this context, analysis and compilation of best practices is the development of farming will not only allow revealing the main factors of success, but will also give an opportunity both by farmers and the state authorities to effectively develop this sector. Russian experience in the development of small agro-business has not been well understoo...

  19. Assessment of Quality Management Practices Within the Healthcare Industry

    OpenAIRE

    Miller, William J.; Sumner, Andrew T.; Richard H. Deane

    2009-01-01

    Problem Statement: Considerable effort has been devoted over the years by many organizations to adopt quality management practices, but few studies have assessed critical factors that affect quality practices in healthcare organizations. The problem addressed in this study was to assess the critical factors influencing the quality management practices in a single important industry (i.e., healthcare). Approach: A survey instrument was adapted from business quality literature and was sent to a...

  20. Marketing Mix Practice as a Determinant of Entrepreneurial Business Performance

    OpenAIRE

    Aremu, Mukaila Ayanda; Bamiduro, Joseph Adefemi

    2011-01-01

    Marketing mix practice is increasingly been adopted in virtually all the sectors of the economy. Marketing mixpractice has been a major determinant of any organization’s short run and long run success and differentialadvantage in any marketing environment. The need for marketing practice by entrepreneur cannot be overemphasized. Marketing mix practice is particularly important in entrepreneurial business in Nigeria todaybecause of the volatility, highly competitive and the turbulent nature of...

  1. Business intelligence and performance management theory, systems and industrial applications

    CERN Document Server

    2013-01-01

    This book covers all the basic concepts of business intelligence and performance management including strategic support, business applications, methodologies and technologies from the field, and thoroughly explores the benefits, issues and challenges of each.

  2. Incorporating Enterprise Risk Management in the Business Model Innovation Process

    OpenAIRE

    Yariv Taran; Harry Boer; Peter Lindgren

    2013-01-01

    Purpose: Relative to other types of innovations, little is known about business model innovation, let alone the process of managing the risks involved in that process. Using the emerging (enterprise) risk management literature, an approach is proposed through which risk management can be embedded in the business model innovation process. Design: The integrated business model innovation risk management model developed in this paper has been tested through an action research study in a Dani...

  3. BUSINESS PROCESS MANAGEMENT MATURITY MODEL - SERBIAN ENTERPRISES' MATURITY LEVEL

    OpenAIRE

    Marija Anđelković Pešić; Vesna Janković Milić; Aleksandra Anđelković

    2012-01-01

    Business process management maturity model enables description of "as-is" enterprise's state, in terms of presence and acceptance of process approach.The heart of this model includes five factors or levers, critical for successful implementation of business process management. These factors are: strategic approach, process management, technology, employee management, and business culture. The above-mentioned factors influence the level of enterprise's maturity. At each level, an enterprise is...

  4. THE THEORETICAL AND PRACTICAL ASPECTS OF INTERNET BUSINESS DEVELOPING IN UKRAINE

    OpenAIRE

    Kuznietsova, N.

    2010-01-01

    The theoretical and practical aspects of Іnternet business under the product markets globalization, internationalization and standardization of marketing management activities are researched, the essence, specificity and major performances of ebusiness’ tools and effective promotion of internet projects in virtual marketplace are analyzed.

  5. ENHANCING MANAGEMENT EDUCATION RELEVANCE: JOINT CREATION OF KNOWLEDGE BETWEEN BUSINESS SCHOOLS AND BUSINESS

    OpenAIRE

    Chuanyin Xie; Susan D. Steiner

    2013-01-01

    Management education has been criticized for its limited contribution to both students and business. Yet, the traditional education approach has not undergone fundamental changes in decades. A number of new educational models have been proposed, but challenges seem insurmountable when it comes to implementation. This article explores how an effective change in management education could be made through joint creation of management knowledge between business schools and the business community....

  6. Business Practices of Wal-Mart in Northwest Indiana

    OpenAIRE

    Rao, Surekha; O'Dell, CYnthia

    2007-01-01

    Wal-Mart symbolizes the strength of economic and commercial activity in any region. Wal-Mart has built a business empire on its low-cost model. Customers love Wal-Mart stores for its low prices. At the same time, Wal-Mart is under a barrage of criticism for labor practices and indirect burdens on our social and welfare programs. Some of the business practices of Wal-Mart like the employees’ wage-benefits package, and the underemployment of women and minorities are the subject of ongoing debat...

  7. Human factors in safety and business management.

    Science.gov (United States)

    Vogt, Joachim; Leonhardt, Jorg; Koper, Birgit; Pennig, Stefan

    2010-02-01

    Human factors in safety is concerned with all those factors that influence people and their behaviour in safety-critical situations. In aviation these are, for example, environmental factors in the cockpit, organisational factors such as shift work, human characteristics such as ability and motivation of staff. Careful consideration of human factors is necessary to improve health and safety at work by optimising the interaction of humans with their technical and social (team, supervisor) work environment. This provides considerable benefits for business by increasing efficiency and by preventing incidents/accidents. The aim of this paper is to suggest management tools for this purpose. Management tools such as balanced scorecards (BSC) are widespread instruments and also well known in aviation organisations. Only a few aviation organisations utilise management tools for human factors although they are the most important conditions in the safety management systems of aviation organisations. One reason for this is that human factors are difficult to measure and therefore also difficult to manage. Studies in other domains, such as workplace health promotion, indicate that BSC-based tools are useful for human factor management. Their mission is to develop a set of indicators that are sensitive to organisational performance and help identify driving forces as well as bottlenecks. Another tool presented in this paper is the Human Resources Performance Model (HPM). HPM facilitates the integrative assessment of human factors programmes on the basis of a systematic performance analysis of the whole system. Cause-effect relationships between system elements are defined in process models in a first step and validated empirically in a second step. Thus, a specific representation of the performance processes is developed, which ranges from individual behaviour to system performance. HPM is more analytic than BSC-based tools because HPM also asks why a certain factor is

  8. How do business practices affect micro and small firms’ performance in a low-income economy? An analysis using dynamic panel data

    OpenAIRE

    Trinh, Long; Sonobe, Tetsushi

    2014-01-01

    There has been an increasing interest among economists in the impact of management practices on firm’s productivity. This paper explores how business practices affect firm productivity by using Vietnam’s bi-annual surveys of small firms conducted from 2006 to 2011. We constructed a simple weighted business practice index from 8 indicators. This index is simple but rather suitable for small and medium firms in developing countries. To examine the role of business practices in determining firm ...

  9. Business process of reputation management of food industry enterprises

    Directory of Open Access Journals (Sweden)

    Derevianko Olena. H.

    2014-01-01

    Full Text Available The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process and identifies their place in formation of the enterprise reputation. It also shows that the reputation management should be considered a business process of the highest level of management. Construction of the flow structure of the Reputation Management business process allows uncovering the logic of interrelation of inlets and outlets within the framework of the specified main stages of the business process: assessment of the current state of reputation, collection of information about stakeholders, identification of PR strategy goals, planning of necessary resources, realisation of the PR strategy, assessment of efficiency and process monitoring. The article offers the flow, functional and organisational structures of the Reputation Management business process for food industry enterprises. Moreover, justification of functional and organisational structures of the Reputation Management business process gives a possibility to distribute functions of reputation management between specific executors and establish responsibility for each stage of the business process.

  10. When Serious Project Management is a Critical Business Requirement

    Science.gov (United States)

    Jansma, P. A.; Gibby, L.; Chambers, C.; Joines, J.; Egger, R.

    2000-01-01

    When serious project management is a critical business requirement, project managers need to integrate cost, schedule and technical scope of work across the project, and apply earned value management (EVM).

  11. Strategic Marketing Business Portfolio Management through Formation of Business Areas in it

    Directory of Open Access Journals (Sweden)

    Yavorska Kateryna Yu.

    2014-01-01

    Full Text Available The article states the business portfolio could be formed not only by strategic business units, but also types of activity that support them. Thus, there is a possibility of formation of a business area through creation of the second level of aggregation in the business portfolio. The article establishes that availability of business areas provides the following advantages to an enterprise: increases its resistance to the negative impact of external and internal market factors, forms input barriers against appearance of new and development of existing competitors, preserves and protects the obtained market positions by means of formation of stable and long-term competitive advantages, increases profitability of the available components in the business portfolio, etc. The article offers a model of formation of business areas, which envisages passage through three stages: detection of the market interconnections between the business portfolio components, formation of business areas on its basis, assessment of the portfolio equilibrium on the basis of the formed business areas and final selection of business areas, which would ensure the best indicators of equilibrium. The article offers a structural and logic scheme of strategic marketing management of the business portfolio, which is based on availability of business areas. Unlike the previous ones, the content of its stages envisages the business portfolio management starting from the second level of aggregation (from the level of business areas and not individual strategic business units and supporting types of activity. The offered scheme considers three situations of business portfolio management depending on the degree of its equilibrium. The article provides a method of selection of marketing strategies of development of business areas that depend on the degree of equilibrium of the portfolio and its resource potential.

  12. Managing Evolving Business Workflows through the Capture of Descriptive Information

    CERN Document Server

    Gaspard, S; Dindeleux, R; McClatchey, R; Gaspard, Sebastien; Estrella, Florida

    2003-01-01

    Business systems these days need to be agile to address the needs of a changing world. In particular the discipline of Enterprise Application Integration requires business process management to be highly reconfigurable with the ability to support dynamic workflows, inter-application integration and process reconfiguration. Basing EAI systems on model-resident or on a so-called description-driven approach enables aspects of flexibility, distribution, system evolution and integration to be addressed in a domain-independent manner. Such a system called CRISTAL is described in this paper with particular emphasis on its application to EAI problem domains. A practical example of the CRISTAL technology in the domain of manufacturing systems, called Agilium, is described to demonstrate the principles of model-driven system evolution and integration. The approach is compared to other model-driven development approaches such as the Model-Driven Architecture of the OMG and so-called Adaptive Object Models.

  13. Business Simulation Exercises in Small Business Management Education: Using Principles and Ideas from Action Learning

    Science.gov (United States)

    Gabrielsson, Jonas; Tell, Joakim; Politis, Diamanto

    2010-01-01

    Recent calls to close the rigour-relevance gap in business school education have suggested incorporating principles and ideas from action learning in small business management education. In this paper we discuss how business simulation exercises can be used as a platform to trigger students' learning by providing them with a platform where they…

  14. Practical management of hyperthyroidism

    Energy Technology Data Exchange (ETDEWEB)

    Houston, M.S.; Hay, I.D. (Mayo Clinic, Rochester, MN (USA))

    1990-03-01

    There are several causes of hyperthyroidism, and correct diagnosis is essential for management. Graves' disease is most commonly managed with radioactive iodine therapy ({sup 131}I), antithyroid drugs or surgery. Toxic adenomas (single or multiple) may be treated with {sup 131}I or surgery. Most types of thyroiditis are managed expectantly. Pregnant women, children and the elderly deserve special consideration. Follow-up is vital to identify the later development of hypothyroidism.18 references.

  15. Management and Assessment of Logistics Enterprises Practicing Diversified Businesses%多元化经营的物流企业管理评价

    Institute of Scientific and Technical Information of China (English)

    刘亚彬; 罗伊玲

    2014-01-01

    In this paper, through factor analysis and grey correlation analysis, we diagnosed the series of problems to be encountered by logistics enterprises operating diversified businesses and pointed out the most urgent issues to be solved to overcome these problems.%通过因子分析与灰色关联度分析,诊断了物流企业多元化经营后面临的一系列问题,发现多元化经营物流企业面临的急需解决的问题是物流企业创新能力的培育、管理效率的提升、管理理念的革新以及短板效应的克服。

  16. An exploratory study of some of the determinants of managements succession planning in family businesses

    OpenAIRE

    Susanna M Ellis; Van der Merwe, Stephan; Venter, Elmarie

    2009-01-01

    This study highlights the importance of management succession planning in small and medium-sized family businesses. The primary objective of this study is twofold : firstly to identify the potential influence of selected variables (determinants) on the management succession planning process in small and medium-sized family businesses, and secondly to make practical recommendations for actions that families can take to improve their chances of a successful succession and thereby ensure the sus...

  17. A Thai Tale: School Business Management beyond the Classroom

    Science.gov (United States)

    Robinson, Ann

    2012-01-01

    The author is fairly familiar with the work dimensions of a business manager and has pretty much attended most of the professional development "how-to" sessions on everything from asset management to school budgets and beyond. When she thinks about what business managers do in schools and how much of what they do actually adds value, she realizes…

  18. Transferral of Business Management Concepts to Universities as Ambidextrous Organisations

    Science.gov (United States)

    Tahar, Sadri; Niemeyer, Cornelius; Boutellier, Roman

    2011-01-01

    In the context of new public management reforms, many business management concepts were transferred to universities. Most studies on the transfer of business management concepts to universities show that transfers were not as successful as expected. These studies also provide nuances as to why it is such a delicate matter. However, a basic…

  19. Strategic management as a factor of small industrial business development

    OpenAIRE

    Yelena Mezentseva

    2008-01-01

    The necessity of strategic management procedures application on small business enterprises for the purpose of their competitiveness rise in the regional economy is proven. Strategic manage-ment process is presented as a system of socio-economic relationship between an enterprise and its external environment. Characteristics of small industrial business in regions of Russia as a whole and in Sverdlovsk area in particular are considered. The directions of small business stra-tegic development p...

  20. Marketing - Myth, Philosophy And Business Practice

    OpenAIRE

    M. M. Malik

    1994-01-01

    This paper presents the findings of a survey which was conducted in the Leeds Metropolitan area to find out why companies are not marketing orientated. Our results show that although most managers pay lip service to the marketing concept their companies on the whole remain product orientated. Most claim they undertake some kind of planning but the level of sophistication of this process remains questionable. Very few use market research and rely on personal selling to market their products. M...

  1. BUSINESS PROCESS MANAGEMENT WITH THE USE OF PATTERNS METHODOLOGY

    Directory of Open Access Journals (Sweden)

    Pedro Bonillo

    2006-11-01

    Full Text Available Present companies require of complex businesses models with an organizational structure, processes and systems that must explicitly be designed. The task to design these business models is clearly interdisciplinary, since it requires knowledge of business development, different processes that happen in the company and of the processes management and technological applications. In software engineering context, it would be advisable to be able to count on a system of methods, tools and techniques that allow reusing the best practices during software development process, according to each one of the processes that are implemented in each domain. On this basis, in this work we propose an integral referential theoretician framework and a methodology that includes from requirements analysis to processes monitoring, supporting analysis, design, and modeling and configuration stages, through patterns use. The proposal methodology is conformed by two macro-processes: the first one related to the creation of the process itself. The second one corresponds to the administration, and includes: maintenance, administration of the process in production and the monitoring through management indicators.

  2. AN APPROACH FOR ALIGNING ORGANIZATION STRATEGY WITH BUSINESS PROCESS MANAGEMENT

    OpenAIRE

    JAVED, AAMIR; SHARBAFI, BAHAREH

    2011-01-01

                                                       Abstract Successful organizations at present, manage their business activities in an effective manner. Since the significance issue to stay in competitive markets is to improve the business process sequentially, well-defined business process management can increase the competitive advantages to an advanced quality at a lower cost. In fact,business process management (BPM) applied as a comprehensive approach for managing the organizational pro...

  3. Assessment of Total Quality Management Practices in a Public Organization

    OpenAIRE

    Özçakar, Necdet

    2010-01-01

    Total quality management has been very popular within the business world in last decades. Various researches showed that employees' assessments about total quality management practices have a great importance on the success of total quality management implemention. However the implemention of total quality management in public organizations is quite different than its implemention in private sector because of different natures of each sector. The aim of this research is to analyze the assessm...

  4. CRM as a General Practice of Every Business Organization

    Science.gov (United States)

    Ahmed, TS Ezaz; Prabhakar, D.

    2012-11-01

    Every business unit emphasizes on spurting a long term relationship with customers to nurture its stability in todayís blooming market. Customerís expectations are now not only limited to get best products and services, they also need a face-to-face business in which they want to receive exactly what they demand and in a quick time. Customer Relationship Management is an upright concept or strategy to solidify relations with customers and at the same time reducing cost and enhancing productivity and profitability in business. An ideal CRM system is a centralized collection all data sources under an organization and provides an atomistic real time vision of customer information. A CRM system is vast and significant, but it be can implemented for small business, as well as large enterprises also as the main goal is to assist the customers efficiently.

  5. Managing University Business Educational Quality: ISO or AACSB?

    Science.gov (United States)

    Dumond, Ellen J.; Johnson, Thomas W.

    2013-01-01

    Purpose: The purpose of this paper is to provide insight into quality management for business education. The paper provides business schools and Association to Advance Collegiate Schools of Business (AACSB) with information about two different quality standards and suggests how the AACSB accreditation process might be strengthened--thereby…

  6. Developing International Business Managers through International Study Visits to China

    Science.gov (United States)

    Tang, Yiming; Rose, Susan

    2014-01-01

    Globalization is a key factor in the success of business organizations today, impacting many aspects of management performance. Understanding the global business environment has therefore become a key objective in the teaching of international business on Executive MBA programs. Drawing on the theory of experiential learning, this study examines…

  7. Growing Your Business by Adapting Employer Child Care Practices

    Science.gov (United States)

    Spencer, Becky

    2012-01-01

    As an early childhood professional for 30 years operating both traditional and employer child care programs, the author believes that traditional center owners and operators have an opportunity to grow their business, serve more children and families, and stay relevant for future workforce needs by integrating employer child care practices into…

  8. Best Practice in Using Business Intelligence to Determine Research Strategy

    Science.gov (United States)

    Green, John; Rutherford, Scott; Turner, Thomas

    2009-01-01

    The authors recognise that there is no "one-size-fits-all" approach to implementing business intelligence strategy within universities. Elements of best practice have been taken from a case study of Imperial College, which may be applied across other institutions. The process starts with implementing and developing systems that capture robust data…

  9. Merciful Practices of a Business Program: A Case Study

    Science.gov (United States)

    Warrington, Traci B.; Nicholas, Arlene J.; Keenan, Judith

    2008-01-01

    The service-learning experiences provided by the Business & Economics Department are carefully crafted to exemplify the Mercy mission at Salve Regina University. By practicing what they are learning, and teaching others what they know, students are able to retain a higher percentage of that which is taught. It also gives them the opportunity to…

  10. 1st International Conference on Business Management - “New Challenges in Business Research”

    OpenAIRE

    Calafat Marzal, Maria Consuelo; Martí Selva, María Luisa

    2015-01-01

    We are glad to announce the 1st International Conference on Business Management “New Challenges in Business Research” that will be held in the Faculty of Business Management and Administration of the Universitat Politècnica de València (Valencia, Spain) on 2nd – 3rd of July, 2015. The aim of the conference is to give researchers the opportunity to get together and present unpublished and relevant research studies about different topics on business management and economics. We belie...

  11. A New Approach to Competence-Based Business Partner Profiles for Collaborative Business Process Management

    OpenAIRE

    Schuster, Thomas; Weiß, Peter

    2010-01-01

    In this paper a novel approach and thinking to foster the derivation of competence and skill requirements by business process models is presented. Management of intra- and inter-organizational business processes is a significant issue that influences a company's success. A multitude of competence models, standards and frameworks exist. Furthermore, current resource models in business process management solutions are not sophisticated and adequately reflecting the needs of collaborative resour...

  12. IT business management solutions from SAP : a pocket guide

    CERN Document Server

    Pultorak, Dave

    2010-01-01

    Managing IT like a business demands integrated and systematic business and IT insight ? the kind of integration and systematic insight that SAP has spent the last 35 years helping the world?s leading companies achieve. Best-run businesses use SAP® solutions to automate key business processes so they can close the gap between strategy and execution. Best-run businesses drive clarity into their organizations by gaining insight for improved performance, efficiency for optimized operations, and flexibility to adapt quickly to changing circumstances.Like best-run businesses, best-run IT organizatio

  13. Best Practices for Managing Organizational Diversity

    Energy Technology Data Exchange (ETDEWEB)

    Kreitz, Patricia A.; /SLAC

    2007-05-18

    In the twentieth century, ecologists and agriculturists developed an increasingly sophisticated understanding of the value of biological diversity, specifically the resilience and adaptability it brings to ecosystems. In the twenty-first century, the ecosystem model has been applied to human systems, particularly to understanding how organizations are structured and how they operate. Twenty-first century organizations are challenged by diversity in many arenas. Demographic changes in workforce composition and customer populations, combined with globalized markets and international competition are increasing the amount of diversity organizations must manage, both internally and externally. Many diversity specialists and business leaders argue that businesses and organizations interested in surviving and thriving in the twenty-first century need to take competitive advantage of a diverse workplace (Soutar, 2004; Yang, 2005). But to do so successfully, leaders and human resources (HR) managers must redefine management and leadership (Jones, 1989). Just as mono-cropping destroys biological diversity, and, in extreme cases, such as the Irish potato famine--human as well as natural ecosystems (Keohane, n.d.), so does mono-managing similarly destroy diversity within organizations. Leaders wanting to build strong, diverse organizations will not be successful if they rely on one approach or solution. Single-threaded diversity solutions, such as focusing only on recruitment or single-approach management techniques, such as requiring every employee to take diversity training, do not create lasting change (Kossek & Lobel, 1996; McMahon, 2006; Thomas, 1990). Bringing about the changes needed to build and sustain diversity requires commitment, strategy, communication, and concrete changes in organizational structure and processes. How, then, can managers and leaders develop diverse organizations and ensure that they are managed to take optimum advantage of diversity? What role

  14. Location Based Logistics Services and Event Driven Business Process Management

    OpenAIRE

    Emmersberger, Christoph; Springer, Florian; Wolff, Christian

    2009-01-01

    Location-based Services (LBS) [1] have already started their market penetration process and several platforms capable of running LBS are available. With the number of LBS increasing, the current development is targeting consumer applications, although LBS have a high potential for enhancing business processes in companies as well. Considering business process optimization, one concept recently discussed in the field of Business Process Management (BPM) [2] is Event-Driven Business Process Man...

  15. Data model evolution as a basis of business process management

    OpenAIRE

    Gruhn, Volker; Wever, Monika; Pahl, Claus

    1995-01-01

    In this article we propose an approach to business process management which meets the demands of business process evolution. This approach allows for on-the-fy modifications of business processes. In contrast to many other approaches, we do not only concentrate onactivities to be carried out in business processes, but also on the datacreated and manipulated by these activities We propose to apply datamodel analysis and improvement strategies well-known from the information system field ...

  16. Business Process Management Solutions Performance Tuning and Configuration

    OpenAIRE

    Alexandra FLOREA

    2011-01-01

    Business Process Management (BPM) solutions provide full integration between business and IT requirements, ensuring that the business requirement adapt more easily to the environmental changes. Given that today's business environment is characterized by ever growing dynamism, the use of BPM solutions can provide additional consistency and opportunities for rapid alignment to change. In this article we discus some of the standards and technologies for BPM solutions, we present several proposal...

  17. How can economic sociology help business relationship management?

    OpenAIRE

    Mandják, Tibor; Szántó, Zoltán

    2010-01-01

    Purpose – By analyzing organizations as social actors and business relationships as social relationships, sociology can improve business relationship management. This paper aims to explore the issues involved. Design/methodology/approach – A business relationship is an interactive exchange between two organizations embedded in a network of business connections. The paper reviews theories of social actions and social actors and the concepts of economic field and embeddedness to illustrate ...

  18. The influence of human resource management on improvement of business ethics

    Directory of Open Access Journals (Sweden)

    Radenko Maric

    2010-02-01

    Full Text Available In this paper the importance of practice of human resource management as of a significant driver of business ethics in companies has been considered. The basic premise of the paper is the fact that the company’s main source of unethical behaviour is situated in its people’s activities which further implies that many measures aimed to apply and improve business ethics belong to the domain of human resource management. Based on research results on a sample of 36 enterprises, the paper attempts to answer important questions as: what are the problems regarding business ethics facing human resource experts and to what extent the existing human resource management practices influence the application and improvement of business ethics in Serbian enterprises.

  19. Providing Business English Instruction: Thai Instructors' Practices and Students' Perceptions

    Science.gov (United States)

    Pratoomrat, Panadda; Rajprasit, Krich

    2014-01-01

    The present study aimed to examine how Business English courses are conducted in the Thai Higher Education, and to investigate students' perceptions toward the instructional management of the courses in their universities. The participants were four instructors, and one hundred and forty students enrolling in the courses of four universities in…

  20. A Longitudinal Study of Total Quality Management Processes in Business Colleges.

    Science.gov (United States)

    Vazzana, Gary; Elfrink, John; Bachmann, Duane P.

    2000-01-01

    Surveys of business school deans in 1995 (n=243) and 1998 (n=151) regarding total quality management (TQM) practices revealed increases in mission and strategy development, goal setting, and use of advisory boards and cross-functional teams. Few are using TQM to manage core learning processes. (SK)

  1. Provenance Management in Practice

    OpenAIRE

    Ooms, M.J.

    2009-01-01

    Scientific Workflow Managements Systems (SWfMSs), such as our own research prototype e-BioFlow, are being used by bioinformaticians to design and run data-intensive experiments, connecting local and remote (Web) services and tools. Preserving data, for later inspection or reuse, determine the quality of results. To validate results is essential for scientific experiments. This can all be achieved by collecting provenance data. The dependencies between services and data are captured in a prove...

  2. Environmental management as situated practice

    DEFF Research Database (Denmark)

    Lippert, Ingmar; Krause, Franz; Hartmann, Niklas Klaus

    2015-01-01

    We propose an analysis of environmental management (EM) as work and as practical activity. This approach enables empirical studies of the diverse ways in which professionals, scientists, NGO staffers, and activists achieve the partial manageability of specific “environments”. In this introduction......, we sketch the debates in Human Geography, Management Studies, and Science and Technology Studies to which this special issue contributes. We identify the limits of understanding EM though the framework of ecological modernisation, and show how political ecology and work-place studies provide...... to be assessed, or as simply the implementation of dominant projects and the materialisation of hegemonic discourse. Such a shift renders EM as always messy practices of engagement, critique and improvisation. We conclude that studying the distributed and situated managing agencies, actors and their practices...

  3. Selection of proper approach to business process management

    OpenAIRE

    Šinkovec, Marko

    2010-01-01

    This thesis addresses the area of business process management and focuses on business process modelling and optimization. Within the document there is a list of currently most popular notations and approaches. Current trends are focusing on holistic approaches towards business process management. A number of relations among different popular approaches, methodologies and tools have also been exposed in this document. The greatest emphasis is given to describing the most common challenges a...

  4. RISK MANAGEMENT AND THE IMPLICATIONS TO BUSINESS SUCCESS

    OpenAIRE

    MILITARU Madalina; CHENIC (CRETU) Alina Stefania

    2012-01-01

    In business, risk lurk at every turn, competitor innovations that threaten the viability of the products or services of a company, new players in the market place, adverse trends in commodity prices, currencies, interest rates or the economy. The paper aims to highlight the implications of risk management to business success. We analyzed different types of risks and pointed out that risk management is an important part of planning for businesses.

  5. Improving Business Communication in the Field of Management in Education

    OpenAIRE

    Cvetka Peterlin

    2013-01-01

    Research Question (RQ): The topic area of this research study is to improve the quality of business communication in education.Purpose: This article presents a framework of procedures to improve business communication in a public institution in the field of education and its aim is to involve all fields of management. The added value relates to the field of business communication inside and outside a public institution.The focus of this research is based on the administrative management of th...

  6. BENCHMARKING, OR THE BEST PRACTICE AS A SOLUTION OF BUSINESS REENGINEERING

    Directory of Open Access Journals (Sweden)

    GHICAJANU MIHAELA

    2014-05-01

    Full Text Available In this paper I shall present "the best practice technique" or benchmarking, as a solution used in business process reengineering. Although known mainly as a technique in implementing Quality Management System, it can also be used and adapted to reengineering business processes. Thus, I shall present: what are the business environments where the benchmarking technique can be implemented, when and how to apply benchmarking in an organization, forms of this technique. As a case study I will present some of the solutions and methods of best practice in freight transport by rail, applied in some European countries like Hungary, England, Belgium, Holland and France, which can also be applied in our country.

  7. Optimal use of video for teaching the practical implications of studying business information systems

    DEFF Research Database (Denmark)

    Fog, Benedikte; Ulfkjær, Jacob Kanneworff Stigsen; Schlichter, Bjarne Rerup

    The study of business information systems has become increasingly important in the Digital Economy. However, it has been found that students have difficulties understanding the practical implications thereof and this leads to a motivational decreases. This study aims to investigate how to optimize...... the use of video to increase comprehension of the practical implications of studying business information systems. This qualitative study is based on observations and focus group interviews with first semester business students. The findings suggest that the video examined in the case study did not...... sufficiently reflect the theoretical recommendations of using video optimally in a management education. It did not comply with the video learning sequence as introduced by Marx and Frost (1998). However, it questions if the level of cognitive orientation activities can become too extensive. It finds that...

  8. Managing Tensions Between New and Existing Business Models

    DEFF Research Database (Denmark)

    Sund, Kristian J.; Bogers, Marcel; Villarroel, J. Andrei;

    2016-01-01

    The search for new business models forces established companies to experiment with organizational designs — and leads to tensions that should be anticipated and carefully managed.......The search for new business models forces established companies to experiment with organizational designs — and leads to tensions that should be anticipated and carefully managed....

  9. Design of Organizational and Management Structure of Business Subject

    OpenAIRE

    Vocásková, Lucie

    2014-01-01

    Organizational and management structure influence the ability of business subject to achieve the targets. Properly chosen organizational and management structure based on business strategy and reflects the influence on society. In today’s rapidly changing market environment, the company chose a flexible organizational structure that allows them to rapidly respond to customer needs. Neither organizational and management structure is not universal, and each organizational and management structu...

  10. HUMAN RESOURCE MANAGEMENT IN CONTEMPORARY BUSINESS ORGANIZATIONS: A LITERATURE REVIEW

    OpenAIRE

    Brikend Aziri; Izet Zeqiri; Sadudin Ibraimi

    2014-01-01

    Human resource management has grown to become one of the most important issues in nowadays business management. Human resources are without a doubt the most specific and some might argue the most important resource. Therefore business organizations, around the world are treating human resources as their most valuable and scars resource. Unlike other inputs and resources, human resources that is the employees are a long-term investment that must be carefully managed. Managing human resources n...

  11. Implementing SCRUM using Business Process Management and Pattern Analysis Methodologies

    Directory of Open Access Journals (Sweden)

    Ron S. Kenett

    2013-11-01

    Full Text Available The National Institute of Standards and Technology in the US has estimated that software defects and problems annually cost 59.5 billions the U.S. economy (http://www.abeacha.com/NIST_press_release_bugs_cost.htm. The study is only one of many that demonstrate the need for significant improvements in software development processes and practices. US Federal agencies, that depend on IT to support their missions and spent at least $76 billion on IT in fiscal year 2011, experienced numerous examples of lengthy IT projects that incurred cost overruns and schedule delays while contributing little to mission-related outcomes (www.gao.gov/products/GAO-12-681. To reduce the risk of such problems, the US Office of Management and Budget recommended deploying an agile software delivery, which calls for producing software in small, short increments (GAO, 2012. Consistent with this recommendation, this paper is about the application of Business Process Management to the improvement of software and system development through SCRUM or agile techniques. It focuses on how organizational behavior and process management techniques can be integrated with knowledge management approaches to deploy agile development. The context of this work is a global company developing software solutions for service operators such as cellular phone operators. For a related paper with a comprehensive overview of agile methods in project management see Stare (2013. Through this comprehensive case study we demonstrate how such an integration can be achieved. SCRUM is a paradigm shift in many organizations in that it results in a new balance between focus on results and focus on processes. In order to describe this new paradigm of business processes this work refers to Enterprise Knowledge Development (EKD, a comprehensive approach to map and document organizational patterns. In that context, the paper emphasizes the concept of patterns, reviews the main elements of SCRUM and shows how

  12. Business Transformation Management- The Role of Talent Management with special reference to Service Sectors

    OpenAIRE

    Rose Swapna; Raja K.G.

    2012-01-01

    Business transformation is a key executive management initiative that attempts to align an organization’s initiatives relating to people, process and technology more closely with its business strategy and vision. In order to bring business transformation, talent management is very much necessary. Talent management is identifying, recruiting, hiring and developing people with strong potential to succeed in an organization.

  13. Management games in learning process of business skills : case: global management challenge Finland

    OpenAIRE

    Yuan, Yichuan

    2011-01-01

    The subject of this thesis is management games in learning process of business skills, Case: Global Management Challenge Finland. The thesis seeks to find out how different management games are used worldwide in learning business skills, it introduces the biggest strategic and management game: Global Management Challenge, studies the case of this game in Finland, discusses how management games could help students learn different business skills and proposes future training programs for thi...

  14. Strategic Management Practices within the Romanian Hotel Industry

    OpenAIRE

    Ovidiu-Niculae Bordean; Anca Borza

    2014-01-01

    The fierce competition among hotels had forced managers to reconsider the way in which they are doing business. The strategic planning is seen as one approach that could help hotel managers to bust their hotel performance and to obtain a competitive advantage against the other hotels. This paper addresses the issue of strategic management in the hotel industry through a survey designed to identify the strategic practices that hotels from the North-Western part of Romania are using. The resear...

  15. Business Entity Selection: Why It Matters to Healthcare Practitioners. Part III--Nonprofits, Ethics, Practice Implications, and Conclusions.

    Science.gov (United States)

    Nithman, Robert W

    2015-01-01

    The Bureau of Labor statistics indicates only a 50% four-year survivability rate among businesses classified as "education and health services." Gaining knowledge of IRS business entities can result in cost savings, operational efficiency, reduced liability, and enhanced sustainability. Each entity has unique disadvantages, depending on size, diversity of ownership, desire to expand, and profitability. Business structures should be compatible with organizational mission or vision statements, services and products, and professional codes of ethics. Healthcare reform will require greater business acumen. We have an ethical duty to disseminate and acquire the knowledge to properly establish and manage healthcare practices to ensure sustainable services that protect and serve the community. PMID:26399035

  16. The Business Incubator Management Strategy Case study of the Business Incubator Located in Mangalia

    OpenAIRE

    Epure Danut Tiberius; Cusu Dorinela; Teliceanu Claudiu Daniel

    2010-01-01

    Through this paper we intend to analyze the management process of a business incubator. To achieve our aim we will use for example the Business Incubator located in Mangalia developed by the Establishment and Development of Business Incubators Project in Romania, a program initiated by The Agency for Implementing Projects and Programmes for SMEs (AIPPSME) and United Nations Development Programme (UNDP). The main aspects considered in this work are related to the administrator selection proced...

  17. Research on Integrated Practical Training Teaching of Finance and Accounting Specialty Based on Redevelopment of Business Management Sand Table%基于对企管沙盘二次开发的财会专业综合实训教学研究

    Institute of Scientific and Technical Information of China (English)

    张旭

    2015-01-01

    Although the business management sand table is widely applied ,there are still limita‐tions when it is applied to the integrated practical training teaching of finance and accounting specialty . By combining the practical training on accounting practice ,virtual business society environment (VB‐SE) and actual teaching status ,redevelop the business management sand table and establish the teaching system of integrated practical training courses suitable for finance and accounting specialty to improve the teaching effect of practical training and realize“enterprises in schools” .%被广泛应用的企管沙盘,在面向财会类专业实训教学的应用中存在局限。通过结合会计实务实训、虚拟商业社会环境(VBSE)及教学实际,对企管沙盘进行二次开发,并构建适合财会专业的综合实训课程教学体系,提高实训教学效果,实现“将企业搬进学校”。

  18. The Business Intelligence and the Better Decisions in Management

    OpenAIRE

    Laurentiu FRATILA; Robert SOVA; Georgeta BARBULESCU

    2011-01-01

    The paper intends to present more reasons in the favour of promoting the business intelligence (BI) in the managerial practice. Business intelligence is an umbrella term that encompasses the processes, tools, and technologies required to turn data into information, and information into knowledge and plans that drive effective business activity. BI encompasses data warehousing technologies and processes on the back end, and query, reporting, analysis, and information delivery tools (that is, B...

  19. 77 FR 24427 - Standards for Business Practices and Communication Protocols for Public Utilities

    Science.gov (United States)

    2012-04-24

    ... Energy Regulatory Commission 18 CFR Part 38 Standards for Business Practices and Communication Protocols... into the Commission's regulations.\\8\\ \\7\\ See Standards for Business Practices and Communication.... 676-A, 116 FERC ] 61,255 (2006). \\8\\ Standards for Business Practices and Communication Protocols...

  20. 75 FR 20901 - Standards for Business Practices and Communication Protocols for Public Utilities

    Science.gov (United States)

    2010-04-22

    ... Business Practices and Communication Protocols for Public Utilities, Order No. 676-E, Final Rule, 74 FR... Business Practices and Communication Protocols for Public Utilities, Notice of Proposed Rulemaking, 74 FR... Business Practices of Interstate Natural Gas Pipelines, Order No. 587, 61 FR 39053 (July 26, 1996),...

  1. 78 FR 14654 - Standards for Business Practices and Communication Protocols for Public Utilities

    Science.gov (United States)

    2013-03-07

    ... Business Practices and Communication Protocols for Public Utilities, Notice of Proposed Rulemaking, 77 FR... Energy Regulatory Commission 18 CFR Part 38 Standards for Business Practices and Communication Protocols... in the standards.\\7\\ \\6\\ Id. \\7\\ Standards for Business Practices and Communication Protocols...

  2. A Digital Curate's Egg: A Risk Management Approach to Enhancing Data Management Practices

    Science.gov (United States)

    Knight, Gareth

    2012-01-01

    This article provides a case study of work performed at King's College London to survey information management practices, policies, and procedures applied by data creators and managers within three research units and three business units, and to determine the risk factors that may limit access and use of their digital assets over time. The…

  3. Adoption of human resource practices within a South African small business: a case study

    OpenAIRE

    Havenga, Werner; Linde, Herman

    2012-01-01

    Until recently, human resource management has been considered inappropriate and too costly for small businesses and consequently research in this direction has been at a relatively minimum level. It is also evident that the effectiveness and competitiveness of SMEs can be increased through the application of sound HRM practices. In order to establish how SMEs can successfully apply HRM, the objective of this study is to establish, in an exploratory manner, the applicability of HRM in a small ...

  4. Sustaining entrepreneurial business: a complexity perspective on processes that produce emergent practice

    OpenAIRE

    Fuller, Ted; Warren, Lorraine; Argyle, Paul

    2008-01-01

    This article examines the management practices in an entrepreneurial small firm which sustain the business. Using a longitudinal qualitative case study, four general processes are identified (experimentation, reflexivity, organising and sensing), that together provide a mechanism to sustain the enterprise. The analysis draws on concepts from entrepreneurship and complexity science. We suggest that an entrepreneur’s awareness of the role of these parallel processes will facilitate their approa...

  5. Teaching Business Process Management with Simulation in Graduate Business Programs: An Integrative Approach

    Science.gov (United States)

    Saraswat, Satya Prakash; Anderson, Dennis M.; Chircu, Alina M.

    2014-01-01

    This paper describes the development and evaluation of a graduate level Business Process Management (BPM) course with process modeling and simulation as its integral component, being offered at an accredited business university in the Northeastern U.S. Our approach is similar to that found in other Information Systems (IS) education papers, and…

  6. Towards Increasing Business Students' Confidence in Facing an Ethically Confusing Business Environment: A Strategic Management Approach

    Science.gov (United States)

    Fox-Wolfgramm, Susan J.

    2010-01-01

    This paper presentation will focus on the application of self leadership and strategic management concepts to help make sense of the current global financial crisis and its critical connection with our future business professionals' perceptions of ethical behavior. The author will explore ideas that lead to the strengthening of business students'…

  7. International project management in the Russian business environment

    OpenAIRE

    Raudaskoski, J. (Jukka)

    2016-01-01

    Project management is a discipline that manages projects, both domestic and international, so that they are completed successfully in time and according to project plan. In international and especially in Russian business context, project management is vital tool in order to fulfill customers’ need and solve possible cross-cultural problems and in this way foster new possibilities for new project opportunities for project providers. Russian business environment is approaching to the Weste...

  8. Simulation and its purpose in implementing of Business Process Management

    OpenAIRE

    Závadský Ján

    2010-01-01

    In the article we pay attention to the theoretical substance of process management and implementation of process management. It also deals with business processes and the importance of carrying out their simulation using information systems. Simulation presents a tool for efficiency profiling of the enterprise activities, enabling to monitor business processes, analyze them, make changes, decide on the optimal option. The process management is defined as systematic identification, visualisati...

  9. BUSINESS PROCESS REENGINEERING AS THE METHOD OF PROCESS MANAGEMENT

    OpenAIRE

    O. Honcharova

    2013-01-01

    The article is devoted to the analysis of process management approach. The main understanding of process management approach has been researched in the article. The definition of process and process management has been given. Also the methods of business process improvement has been analyzed, among them are fast-analysis solution technology (FAST), benchmarking, reprojecting and reengineering. The main results of using business process improvement have been described in figures of reducing cy...

  10. Situational Script Management of Business Processes with Changeable Structure

    OpenAIRE

    Chaliy, Sergey; Chala, Oksana

    2008-01-01

    In the presented work the problem of management business-processes with changeable structure is considered and situational based approach to its decision is offered. The approach is based on situational model of management business-process according to which process is represented as a set of situations. The script defining necessary actions is connected with each situation. Management of process is carried out by means of the rules formalizing functional requirements to processes.

  11. Integrated risk management for business survival

    International Nuclear Information System (INIS)

    During the recent recession, many businesses have had to take severe measures to cut costs. The Department of Defense has also been faced with the need to cut costs to offset the expense of the Gulf War and a shrinking budget due to the fall of communism around the world. With the collapse of the Warsaw Pact and dissolution of the Soviet Union, there has been an increasing demand to reduce the defense budget to provide the so-called ''peace dividend'' to deal with social and economic problems at home. President Bush's State of the Union Message in February 1992 called for deeper cuts than the 25% previously anticipated. It also called for these cuts to occur sooner than expected with $50 billion in defense cuts anticipated over the fiscal 1992--1997 period. The Department of Defense plan for force resizing calls for 25-30% reductions over time. This report discusses how the department of defense is trying to deal with the management of this crisis

  12. Development of Human Factors Ontology for Business Knowledge Management

    OpenAIRE

    Monica Philippart; Waldemar Karwowski

    2011-01-01

    Employee knowledge and cognitive skills are key assets to achieving business success, yet are often mismanaged. By promoting the human-centered design approach, the discipline of human factors and ergonomics (HF/E) can significantly contribute to optimizing business processes through effective management of employee knowledge. However, a comprehensive methodology is needed to help organizations integrate the HF/E principles across various business processes. This paper introduces a novel meth...

  13. A new vision of management competencies built in Business Simulations

    OpenAIRE

    Gabriel Vianna Schlatter; Patricia Alejandra Behar; Eliseo Berni Reategui

    2015-01-01

    This paper presents a survey conducted on users of an online business simulation for an undergraduate Business Administration course. Previous research on the use of business simulations described the validity of this resource as a method for developing managerial skills, as well as the perceptions of students about the experience. However, few studies sought to directly assess which management competencies are built through the use of simulators. In this study, students expressed their perce...

  14. Social Networking Influence on Case Management in Enterprise Business

    OpenAIRE

    Lukasz Osuszek

    2015-01-01

    The paper sets out from a central proposition that the concept of social adaptive case management (SACM) bears on the evolution of modern businesses in enterprise. Social ACM makes the business case and the active components (information, processes, knowledge, etc.) become active social network elements and connecting knowledge workers. It allows the social network, flexible dialogue and cooperation in the adaptation of knowledge workers and processing complex business cases. It also offers a...

  15. MSc in Information and Library Management at Dublin Business School

    OpenAIRE

    O'Neill, Marie

    2015-01-01

    Dublin Business School is Ireland’s largest independent higher education college offering over 100 accredited courses in business, arts, law, psychology, IT and more to over 9,000 students. In November 2006, Dublin Business School identified a niche in the marketplace for a postgraduate programme in library studies delivered on a part-time evening basis. DBS was ideally positioned to offer this programme as it has highly experienced faculty in IT and Management and strong links to industry...

  16. OPTIMIZATION OF MANAGEMENT DECIZIONS FOR PURCHASING OF BUSINESS SERVICES

    OpenAIRE

    Corina Pop Sitar

    2012-01-01

    The strategic importance of the services has increased recently because many countries have turned into real service economy. This article aims to help managers to optimize their decision regarding the purchasing process of business services. The article starts with describing the business services and their importance. We concentrate our attention also to the important role that purchasing department has in the procurement process of the business services. Next, we present some findings from...

  17. Features of management of working capital of business ventures

    OpenAIRE

    Miahkov, Denys V.; Dybach, Inna L.

    2014-01-01

    A combination of two important economic categories – the working capital and the business ventures is examined. The aim of the research is a methodical support of the business ventures during the process of planning, engagement and management of the working capital. A method of working capital planning has been analyzed and the most useful one among the current methods has been identified. The direction in which the business venture has to operate, within the framework of the working capital,...

  18. Knowledge management systems in practice

    DEFF Research Database (Denmark)

    Tørning, Kristian

    which has the strategy of working with knowledge in the form of "best practices" meant to boost performance. The thesis explores the situation that workers are in, since they are meant to share and develop "best practices" knowledge in a portal based Knowledge Management System (KMS). The study...... indentifies a set of problems that prevents knowledge sharing from taking place to the degree to which management was specifically aiming. It was explored whether these problems could, to some degree, be mitigated by employing persuasive design, which is a new stance towards design where the aim is to...... directly seek to change the user's behavior, i.e., persuading more knowledge sharing. The main contribution is an indication of an anomaly with regards to the strategic approach towards knowledge management, where knowledge sharing is seen as an effort by which companies can gain a competitive advantage by...

  19. Business Control in a Theory-Practice Perspective

    OpenAIRE

    Terje, Berg

    2014-01-01

    There is a never-ending debate about practice relevance within management accounting and control research. This dissertation contributes to an understanding of the gap claimed between theory and practice. The concepts of theory and practice are discussed, and the key finding is that there is no unanimous definition of the concepts, something which may contribute to confusion about the content of the gap. Moreover, in addition to having multiple meanings, the concepts are often applied implici...

  20. Department of Energy contract/business management initiatives

    International Nuclear Information System (INIS)

    More than 40 years ago the Department of Energy (DOE) developed a unique contractual instrument called a management and operating contract, to be used for the operation of our weapons production plants and the national laboratories. The contracts are very broad in scope. There is no output objective set forth in the contract. There are no cost targets, nor any contractually motivated cost objectives. Performance is measured against criteria which is often subjective. The time has come to make changes in the structure of these contracts to reflect changes in the work being performed and to make the contractors more accountable. DOE's work now, at these sites, and for years to come, consists largely of major project-type work such as environmental restoration which lends itself to a more definitized structure. DOE is in the process of implementing a work order authorization control system (task order contracting) under its management and operating contracts. Target date for implementation for our for-profit contractors is FY 1992, and for the non-profit contractors is FY 1993. Under this system, requirements will be contracted for as entities of work and contractors will be held accountable for performance, schedules and costs. Billings, payments and award fee will be tied to the specific planning objectives set forth in the tasks, including costs and schedules. Incentives will be provided for outstanding performance, fee may be withheld if performance is unacceptable. These changes will necessitate more DOE oversight of contractor operations and sound business support systems, as well as effective management disciplines. US DOE will perform business management reviews to assure contractors' systems are adequate and to support this form of contracting. The Contractor Procurement Systems Review Program will be enhanced to assure good subcontractor procurement practices

  1. Business model and problem about the radioactive wastes management

    International Nuclear Information System (INIS)

    The PFI (Private Finance Initiative) is a new method to construct, maintain and manage public facilities by using private capital, management skills, and technical abilities. This article described business model and related problem for making use of PFI for the management of low-level radioactive wastes produced at reactors and nuclear fuel facilities of research institutes, universities and others. This service projects could provide public services with higher quality while reducing the business costs to the country and the local authority. Social impacts, business models and risks of the projects had been assessed. (T. Tanaka)

  2. Harmonisation of small business management: customer-centric approach

    Directory of Open Access Journals (Sweden)

    O.L. Tolmachev

    2012-12-01

    Full Text Available Way of innovation to the consumer is often difficult for many reasons. One of the main the application of traditional management concepts where they do not work in small businesses. Together with the inability of innovators from science to bring their idea to the finished product state, which is in demand in the market, traditional concepts often lead to failure. The author of this article explores innovative approaches to the management of small businesses. Innovative approaches form the basis for making model continuously updated management decisions. The model takes into account the characteristics of small business and its capacity to innovate.

  3. 從課程理解到課程知識的實踐:以統整個案教學於「經營管理理論與實務」課程發展為例From Understanding to Practice: Integrating Case Method into the Curriculum Development of Business Management Theory and Practice

    Directory of Open Access Journals (Sweden)

    許玉玲Yu-Ling Hsu

    2008-03-01

    Full Text Available 本文旨在分析某科大統整個案教學於「經營管理理論與實務」課程發展的脈絡,說明統整的課程發展必須是建立在教師課程的理解與動態的基礎之上,才能將教師的課程知識在課程發展歷程中加以轉化與實踐,進而形成教師的新課程立論基礎;教師課程知識的持續學習與研究,必能在課程知識實踐過程中,符應社會與學生需求的動態發展;讓教師能從動態課程發展與教學的實踐循環發展中,透過課程知識的再概念化,以形成新的課程理解,並進一步改進個案教學的設計與歷程等。 The purpose of this study is to share the dynamic process and practical experiences of the curriculum development in a university of technology. This paper also hopes to help teachers improve their professional skills and research abilities such as business management knowledge, curriculum knowledge, curriculum understanding, instruction effectiveness, and the abilities of transforming theories and their knowledge into practice. Furthermore, it is hoped that this research can help teachers monitor students’ own learning methods to become creative and independent learners with problem solving abilities to meet the real world. This study is also trying to analyze the meaning of the case method when integrated in the business management curriculum and its status quo in three areas, namely, the efficient operation and management of the case method, the remarkable curriculum implementation and the integrated learning experiences of the dynamic curriculum development process. Most importantly, this paper hopes to offer teachers some insights and possible solutions through their re-conceptualization of curriculum contents based on students’ feedbacks. Suggestions for further reform and the innovation of a creative teaching design and a dynamic curriculum development process are also made to upgrade the business

  4. Google matrix of business process management

    CERN Document Server

    Abel, M

    2010-01-01

    Development of efficient business process models and determination of their characteristic properties are subject of intense interdisciplinary research. Here, we consider a business process model as a directed graph. Its nodes correspond to the units identified by the modeler and the link direction indicates the causal dependencies between units. It is of primary interest to obtain the stationary flow on such a directed graph, which corresponds to the steady-state of a firm during the business process. Following the ideas developed recently for the World Wide Web, we construct the Google matrix for our business process model and analyze its spectral properties. The importance of nodes is characterized by Page-Rank and recently proposed CheiRank and 2DRank, respectively. The results show that this two-dimensional ranking gives a significant information about the influence and communication properties of business model units. We argue that the Google matrix method, described here, provides a new efficient tool ...

  5. BUSINESS PROCESS REENGINEERING AS THE METHOD OF PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    O. Honcharova

    2013-09-01

    Full Text Available The article is devoted to the analysis of process management approach. The main understanding of process management approach has been researched in the article. The definition of process and process management has been given. Also the methods of business process improvement has been analyzed, among them are fast-analysis solution technology (FAST, benchmarking, reprojecting and reengineering. The main results of using business process improvement have been described in figures of reducing cycle time, costs and errors. Also the tasks of business process reengineering have been noticed. The main stages of business process reengineering have been noticed. The main efficiency results of business process reengineering and its success factors have been determined.

  6. Analysis of Informationization Construction of Business Financial Management under the Network Economy

    Science.gov (United States)

    Dong, Yahui; Zhang, Pengwei; Li, Wei

    To strengthen the informationization construction of the financial management has great significance to the achievement of business management informationization, and under the network economic environment, it is an important task of the financial management that how to conduct informationization construction of traditional financial management to provide true, reliable and complete financial information system for the business managers. This paper thoroughly researches the problem of financial information orientation management (FIOM) by taking the method of combining theory with practice. This paper puts forward the thinking method of financial information management, makes the new contents of E-finance. At last, this paper rebuilds the system of finance internal control from four aspects such as control of organization and management, system development control and safety control of network system.

  7. How Existing Business Management Concepts Become School Leadership Fashions

    Science.gov (United States)

    Peck, Craig; Reitzug, Ulrich C.

    2012-01-01

    Purpose: This article examines the history of three management concepts that originated in the business sector and progressed to the K-12 education sector. Framework: We propose a new conceptual model intended to help illuminate how ideas and strategies originally created for business leadership gain influence in the realm of K-12 school…

  8. Perceptions of College Business Students: Gender and Alcoholic Managers

    Science.gov (United States)

    Smith, James O.; Gribble, T. D.; Tomkiewicz, Joseph

    2008-01-01

    This paper investigated the perceptions of undergraduate business students toward male and female managers who were alcoholics. Since most of the respondents were soon to graduate and seek employment opportunities in business organizations, their perceptions and predispositions seemed relevant. While it was found that the perceptions of alcoholic…

  9. The Increasing Importance and Imperative of the School Business Manager

    Science.gov (United States)

    Starr, Karen

    2013-01-01

    One important effect of increasing localized autonomy, authority, responsibility, and accountability has been a growing yet understated recognition that effective business management is an essential component of educational leadership. The education business is expanding and becoming more complex and requires propitious oversight. As a result,…

  10. A Career Story Approach to Management, Business, and Financial Occupations

    Science.gov (United States)

    Brott, Pamelia E.

    2012-01-01

    Business, management, and financial occupations are found in organizations in which individuals direct activities and perform tasks related to business and finance. The career cluster includes 144 occupational titles across 57% of the 23 major Standard Occupational Classification groups, with almost half of the occupations considered "bright…

  11. A Survey on Evaluation Factors for Business Process Management Technology

    NARCIS (Netherlands)

    Mutschler, B.; Reichert, M.U.

    2006-01-01

    Estimating the value of business process management (BPM) technology is a difficult task to accomplish. Computerized business processes have a strong impact on an organization, and BPM projects have a long-term cost amortization. To systematically analyze BPM technology from an economic-driven persp

  12. Business Sustainability and Undergraduate Management Education: An Australian Study

    Science.gov (United States)

    Fisher, Josie; Bonn, Ingrid

    2011-01-01

    The academic literature arguing that there is an urgent requirement for businesses to become more sustainable is rapidly expanding. There is also a demonstrated need for managers to develop a better understanding of sustainability and the appropriate strategies required to improve business sustainability. In addition, there have been international…

  13. Improving Computer Literacy of Business Management Majors: A Case Study

    Science.gov (United States)

    Johnson, David W.; Bartholomew, Kimberly W.; Miller, Duane

    2006-01-01

    Stakeholders, such as future employers, parents, and educators, have raised their expectations of college graduates in the area of computer literacy. Computer skills and understanding are especially critical for business management graduates, who are expected to use computer technology as a tool in every aspect of their career. Business students…

  14. Managing Nature–Business as Usual: Resource Extraction Companies and Their Representations of Natural Landscapes

    Directory of Open Access Journals (Sweden)

    Mark Brown

    2015-11-01

    Full Text Available This article contributes to knowledge of how one category of business organization, very large, British-based, natural resource extraction corporations, has begun to manage its operations for sustainability. The object of study is a large volume of texts that make representations of the managing-for-sustainability practices of these multinational corporations (MNCs. The macro-level textual analysis identifies patterns in the wording of the representations of practice. Hajer’s understanding of discourse, in which ideas are contextualized within social processes of practice, provides the theoretical approach for discourse analysis that gives an insight into how they understand and practice sustainability. Through this large-scale discourse analysis, illustrated in the article with specific textual examples, one can see that these natural resource MNCs are developing a vocabulary and a “grammar” which enables them to manage natural spaces in the same way that they are able to manage their own far-flung business operations. They make simplified representations of the much more complex natural landscapes in which their operations are sited and these models of nature can then be incorporated into the corporations’ operational management processes. Their journey towards sustainability delivers, in practice, the management of nature as business continues as usual.

  15. Needs assessment for business strategies of anesthesiology groups' practices.

    Science.gov (United States)

    Scurlock, Corey; Dexter, Franklin; Reich, David L; Galati, Maria

    2011-07-01

    Progress has been made in understanding strategic decision making influencing anesthesia groups' operating room business practices. However, there has been little analysis of the remaining gaps in our knowledge. We performed a needs assessment to identify unsolved problems in anesthesia business strategy based on Porter's Five Forces Analysis. The methodology was a narrative literature review. We found little previous investigation for 2 of the 5 forces (threat of new entrants and bargaining power of suppliers), modest understanding for 1 force (threat of substitute products or services), and substantial understanding for 2 forces (bargaining power of customers and jockeying for position among current competitors). Additional research in strategic decisions influencing anesthesia groups should focus on the threat of new entrants, bargaining power of suppliers, and the threat of substitute products or services. PMID:21490085

  16. Corporate social responsibility in the Ukrainian business practice

    Directory of Open Access Journals (Sweden)

    Liudmyla Petrashko

    2011-08-01

    Full Text Available "In the article there was outlined the role of the corporate social responsibility (CSR in the formation of a new approach to the companies’ activity assessment in the Ukrainian business environment. There has been given qualitative and quantitative analysis, determined the principle developments of the present period of formation, establishment and development of the domestic CSR model in Ukraine. There was made an evolutional research analysis in the sphere of CSR in Ukraine and laid out the results of the author’s research of domestic business practice of CSR which allow to specify the main tendencies of its development and application in the formation of the framework constituent structure of the national CSR model."

  17. Electronic management: Exploring its impact on small business

    Energy Technology Data Exchange (ETDEWEB)

    Bewayo, E.D. [Montclair State Univ., NY (United States)

    1994-12-31

    Macworld magazine recently reported that more than one in five companies eavesdrops electronically on its employees. Electronic eavesdropping is one name given to electronic management Besides being known as electronic eaves-dropping, electronic management also goes by electronic monitoring, electronic supervision, electronic snooping, electronic sweat-shopping, electronic surveillance, electronic Big Brothering, and computerized performance monitoring. Some of these labels connote negative things about electronic management, and relate to applications of electronic management to extreme and unreasonable levels. In the rest of this paper the terms electronic management and electronic monitoring will be used interchangeably. In this paper we discuss the impacts of electronic management, positive and negative, on workplaces, with emphasis on small businesses. This small business emphasis is partly because of the author`s research interests, and partly because most of what has been written on electronic management has been based on large business contexts. This large business bias has been partly due to the fact that the early inroads of electronic management were almost exclusively limited to large companies--beginning with telephone service observation in the late 1800s. However, now with the growing affordability and, consequently, the proliferation of electronic technology (especially the computer), electronic management is no longer the monopoly of large corporations. Electronic management has now reached restaurants, drug stores, liquor stores, convenience stores, and trucking companies. And in some industries, e.g., banking, every business, regardless of size, uses electronic monitoring.

  18. Practical challenges for methods transforming i* goal models into business process models.

    OpenAIRE

    Decreus, Ken; Snoeck, Monique; Poels, Geert

    2009-01-01

    The field of requirements engineering for business processes has grown during the last several years. As business processes are assumed to fulfil organizational goals, goal models could be transformed into business process models that specify how business processes fulfil the organizational goals. Although both the fields of Goal-Oriented RE (GORE) and Business Process Management (BPM) received a lot of attention from researchers, the methods to transform goal models into business process mod...

  19. A Designed Framework for Delivering Systems Thinking Skills to Small Business Managers

    OpenAIRE

    Daowei Sun; Paul Hyland; Haiyang Cui

    2014-01-01

    Many small businesses suffer from inadequate management skills which can lead to poor business performance and unsustainable businesses. Research to date has focused on traditional skills such as communication, time management and people skills, yet critically many business managers have no systems thinking skills. This paper presents a framework targeted at delivering systems thinking skills to managers of small businesses utilizing some key characteristic of small business managers. The des...

  20. The Importance of Subtextual Impression Management and Business Faculty.

    Science.gov (United States)

    Chaney, Lillian H.; Lyden, Julie A.

    1998-01-01

    College students (n=265) reported their impressions of business faculty's personal appearance, body language, behavior, and office appearance. Findings indicate that impression management is useful for professors who want to convey credibility, authority, and interest in students. (JOW)

  1. Teaching Business Ethics: The Effectiveness of Common Pedagogical Practices in Developing Students' Moral Judgment Competence

    Science.gov (United States)

    Bosco, Susan M.; Melchar, David E.; Beauvais, Laura L.; Desplaces, David E.

    2010-01-01

    This study investigates the effectiveness of pedagogical practices used to teach business ethics. The business community has greatly increased its demands for better ethics education in business programs. Educators have generally agreed that the ethical principles of business people have declined. It is important, then, to examine how common…

  2. KNOWLEDGE MANAGEMENT PRACTICES IN TURKISH SMES: A DESCRIPTIVE STUDY

    OpenAIRE

    İpçioğlu, İsa; Çelik, Hakan

    2014-01-01

    Recently, Knowledge Management (KM) has gained incredible attention in business world because of the rising importance of knowledge as a competitive power and strategic resource. However, Small and Medium Size Enterprises (SMEs) have faced some challenges about the employment of Knowledge Management (KM) practices. The principal objective of this study is to explore the regarded challenges of Turkish SMEs to implement as well as their perceptions about KM. It is also aimed to determine KM inf...

  3. Business Faculty Time Management: Lessons Learned from the Trenches

    Science.gov (United States)

    Cummings, Richard G.; Holmes, Linda E.

    2009-01-01

    Teaching, research, and service expectations of the academic profession may sometimes seem overwhelming. Although much has been written about time management in general, there has not been much written about time management in the academic professions and even less written about time management for academics in the business disciplines. This paper…

  4. Trends in business process quality management methodologies.

    OpenAIRE

    Islam, Hasibul; Grzibowska, Asja

    2011-01-01

    People, process and IT are amongst the most important assets of any organization. Optimal utilization of these resources has been the question of research in business and academia for many decades. The business world have responded by inventing various methodologies that can be used for addressing problems of quality improvement, efficiency of processes, continuous improvement, reduction of waste, automation, strategy alignments etc. Some of these methodologies can be commonly called as Busin...

  5. Business Continuity Management and Strategic Planning: the Case of Jordan

    OpenAIRE

    Sawalha, Ihab Hanna

    2011-01-01

    Business Continuity Management (BCM) is a process that focuses on counteracting organizational risk, disasters and crises. Placing Business Continuity Management in the context of Strategic Planning (SP) will help organizations to cope with a wide range of unexpected incidents before, during and after their occurrence. Subsequently, this will help to ensure the long-term survival of an organization. The aim of this research is to develop an understanding of the significance of placing B...

  6. A proposal of business processes management (BPM) structure and use

    OpenAIRE

    Rafael Araujo Kluska; Edson Pinheiro de Lima; Sergio Eduardo Gouvêa da Costa

    2015-01-01

    The organizational processes, also known as business processes, have became a fundamental structure for the management of the modern organizations. Knowing the work flow of the organization is a necessary condition for the development of continuous improvement processes. The benefits and advantages provided by the use of an approach based on BPM (Business Processes Management) are evident. The benefits include improvements in efficiency, quality and flexibility, besides other aspects generati...

  7. Business Process Management in Service-Oriented Companies

    OpenAIRE

    Simona KLEINHEMPEL; Stefan Ioan NITCHI; Lucia RUSU

    2010-01-01

    This paper presents the business model of a call center company including human resource management features. Starting from several approaches of business model definitions, we adopted a model for a service-oriented company. Based on the system objective, function, component modules and key indicators of Telmar software we analyzed a call centre company, using aggregated data from this software and determined human resource dynamics for past three years and key management indicators in two ca...

  8. Strategic Aspects Of Human Resource Management In The Business Organization

    OpenAIRE

    Petya Dankova

    2012-01-01

    Under conditions of the contemporary „Knowledge economy” human resources become more and more important for the successful development of the business organization. In the present article there is drawn the nature of strategic human resource management. There are presented in a generalized form the results of empirical studies of the interrelation between human re source management in the business organization and the results of its activity. There are generalized the peculiarities of the mai...

  9. 2008 Mississippi Curriculum Framework: Postsecondary Irrigation Management Technology. (Program CIP:01.0699 - Applied Horticulture/Horticultural Business Services, Other)

    Science.gov (United States)

    Oliver, Michael L.

    2008-01-01

    As the world economy continues to evolve, businesses and industries must adopt new practices and processes in order to survive. Quality and cost control, work teams and participatory management, and an infusion of technology are transforming the way people work and do business. Employees are now expected to read, write, and communicate…

  10. Mobile information management in E-business - with case study

    OpenAIRE

    Zhang, Yanchao

    2010-01-01

    This report carries on write according to the background of Business of information system and ICT management; making use of this MEB management system can be convenient for our needs. The main idea of this report is to discuss the advantages and disadvantages about MEB and the difference between E-business and MEB, by study the bank case(such as KBC bank) , we will focuses on E- payment in MEB, what will be the future evolution in e business on point of IT Mobile architecture. And we wil...

  11. Practical Study on Benchmarking Management of Same Business Classification in Coal Enterprise%煤炭企业同业分类对标管理实务研究

    Institute of Scientific and Technical Information of China (English)

    苏立功

    2012-01-01

    The paper introduced the basic connotation and main contents of the benchmarking in the same business, analyzed the basic conditions and method of the coal mine classification and provided the main index value, benchmarking bar, and prospect of the benchmarking in the same business classification, and introduced the application of the basic conditions and method of the coal mine classification management in coal mine.%介绍了同业分类对标的基本内涵和主要内容,分析了煤矿分类基本条件和方法,提出了同业分类对标的主要指标值、对标的标杆,并介绍了同业分类对标管理在煤炭企业的具体应用。

  12. Google matrix of business process management

    Science.gov (United States)

    Abel, M. W.; Shepelyansky, D. L.

    2011-12-01

    Development of efficient business process models and determination of their characteristic properties are subject of intense interdisciplinary research. Here, we consider a business process model as a directed graph. Its nodes correspond to the units identified by the modeler and the link direction indicates the causal dependencies between units. It is of primary interest to obtain the stationary flow on such a directed graph, which corresponds to the steady-state of a firm during the business process. Following the ideas developed recently for the World Wide Web, we construct the Google matrix for our business process model and analyze its spectral properties. The importance of nodes is characterized by PageRank and recently proposed CheiRank and 2DRank, respectively. The results show that this two-dimensional ranking gives a significant information about the influence and communication properties of business model units. We argue that the Google matrix method, described here, provides a new efficient tool helping companies to make their decisions on how to evolve in the exceedingly dynamic global market.

  13. The Management of Law Firms Using Business Process Management, Document Management and Web Services Integration

    OpenAIRE

    Roxana Maria Petculet

    2012-01-01

    The aim of this paper is to present the technical solution implemented in the present context for the management of law firms. The informational system consists of the automation of business processes using a BPM engine and electronic archiving using a DMS. The communication between the two modules is made by invoking web services. The whole system integrates modules like: project management, contract management, invoice management, collection, CRM, reporting.

  14. The Management of Law Firms Using Business Process Management, Document Management and Web Services Integration

    Directory of Open Access Journals (Sweden)

    Roxana Maria Petculet

    2012-03-01

    Full Text Available The aim of this paper is to present the technical solution implemented in the present context for the management of law firms. The informational system consists of the automation of business processes using a BPM engine and electronic archiving using a DMS. The communication between the two modules is made by invoking web services. The whole system integrates modules like: project management, contract management, invoice management, collection, CRM, reporting.

  15. Q&A as for Foreign Business Practice in China

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    @@ Case: A Taiwanese,who plans to establish a wholly foreign-owned company in Chengdu (as the only the shareholder,he plans to invest 0.8 million),engaging in the pastry,Chinese and western fast food,coffee and other drink. Question: 1.What is the procedure? 2.If another person helps manage the business,how to transact the performance share for him,how to realize it? 3.Where to get the materials to be submitted for handling the procedure?

  16. Managing Business-to-Business Relationships throughout the E-Commerce Procurement Life Cycle.

    Science.gov (United States)

    Archer, Norm; Yuan, Yufei

    2000-01-01

    Since the core of e-commerce is information and communications, support for managing customer relationships is available to those who know how to use it. Discusses how technology can be used to encourage and facilitate customer-business relationships. Shows through a customer relationship life cycle model how the management of related procurement…

  17. An analysis of opinions from veterinarians in South Africa regarding business management skills.

    Science.gov (United States)

    Krecek, R C; Tobin, P

    2004-03-01

    The changing role of veterinarians in the global market is a current topic of debate and discussion. Few countries including South Africa have formally examined the changing dynamics of this profession. Therefore, the present study addressed 2 objectives. The 1st was to examine basic information about veterinarians in South Africa including their age, gender and distribution across provinces, the percentage whose practice was urban, rural or periurban, the numbers working with specific animal species, and the extent of business management and skills previously gained. The 2nd objective was to obtain opinions and insights from veterinarians in South Africa about the challenges and opportunities facing their business practices to better understand what they considered important dynamics to their businesses today. Several areas of business on which they were questioned and which were included in this study were: marketing, vision, human resources, leadership, financial management, ethics, competition, day-to-day operations, interpersonal skills and information management. This is the 1st known survey to employ a questionnaire to gain insights and opinions from veterinarians about business management skills. PMID:15214691

  18. An analysis of opinions from veterinarians in South Africa regarding business management skills

    Directory of Open Access Journals (Sweden)

    R.C. Krecek

    2004-06-01

    Full Text Available The changing role of veterinarians in the global market is a current topic of debate and discussion. Few countries including South Africa have formally examined the changing dynamics of this profession. Therefore, the present study addressed 2 objectives. The 1st was to examine basic information about veterinarians in South Africa including their age, gender and distribution across provinces, the percentage whose practice was urban, rural or periurban, the numbers working with specific animal species, and the extent of business management and skills previously gained. The 2nd objective was to obtain opinions and insights from veterinarians in South Africa about the challenges and opportunities facing their business practices to better understand what they considered important dynamics to their businesses today. Several areas of business on which they were questioned and which were included in this study were: marketing, vision,humanresources, leadership, financial management, ethics, competition, day-to-day operations, interpersonal skills and information management. This is the 1st known survey to employ a questionnaire to gain insights and opinions from veterinarians about business management skills.

  19. Achieving Success in Small Business: A Self-Instruction Program for Small Business Owner-Managers. Business Records: Good Medicine Tastes Bad.

    Science.gov (United States)

    Virginia Polytechnic Inst. and State Univ., Blacksburg. Div. of Vocational-Technical Education.

    This self-instructional module on business records is the ninth in a set of twelve modules designed for small business owner-managers. Competencies for this module are (1) identify the records required for business operations and (2) describe the important uses of business records. Provided are information sections (reasons for records, parts of a…

  20. The influence of human resource management on improvement of business ethics

    OpenAIRE

    Radenko Maric; Jelena Vemic- Djurkovic

    2010-01-01

    In this paper the importance of practice of human resource management as of a significant driver of business ethics in companies has been considered. The basic premise of the paper is the fact that the company’s main source of unethical behaviour is situated in its people’s activities which further implies that many measures aimed to apply and improve business ethics belong to the domain of human resource management. Based on research results on a sample of 36 enterprises, the paper attempts...

  1. Guide to cloud computing for business and technology managers from distributed computing to cloudware applications

    CERN Document Server

    Kale, Vivek

    2014-01-01

    Guide to Cloud Computing for Business and Technology Managers: From Distributed Computing to Cloudware Applications unravels the mystery of cloud computing and explains how it can transform the operating contexts of business enterprises. It provides a clear understanding of what cloud computing really means, what it can do, and when it is practical to use. Addressing the primary management and operation concerns of cloudware, including performance, measurement, monitoring, and security, this pragmatic book:Introduces the enterprise applications integration (EAI) solutions that were a first ste

  2. Checklists for Business Managers. A Tool for Effective Independent School Management.

    Science.gov (United States)

    National Association of Independent Schools, Boston, MA.

    The business office guides of the departments of education of Illinois and New Jersey served as the basic resource documents in forming this guide for independent school business managers. The checklists are grouped under the following headings: financial management, insurance and risk management, records retention, purchasing, nonacademic staff,…

  3. Future Directions of Management Science and Operations Management in Business School Curricula

    Science.gov (United States)

    Fuller, Jack A.; Denton, James W.

    2006-01-01

    The fields of Management Science (MS) and Operations Management (OM) have co-existed in business school curricula for over a half century. This paper examines five trends that point toward a bright future for Operations Management in the business curriculum. These trends include an increasing emphasis on global competition, the growth of the…

  4. Beyond MacIntyre: Grounding the business as practice debate

    OpenAIRE

    Kavanagh, Donncha

    2012-01-01

    Alasdair MacIntyre’s distinction between institutions and practices helps illuminate how powerful institutional forces frame and constrain the practice of organizational research as well as the output and positioning of scholarly journals. Yet his conceptual frame is limited, not least because it is unclear whether the activity of managing is, or is not, a practice. This paper builds on MacIntyre’s ideas by incorporating Aristotle’s concepts of poíēsis, praxis, téchnē and ...

  5. Strategic Management in the Knowledge Economy New Approaches and Business Applications

    CERN Document Server

    Leibold, Marius; Gibbert, Michael

    2005-01-01

    Due to the dramatic shifts in the knowledge economy, this book provides a significant departure from traditional strategic management concepts and practice. Designed for both advanced students and business managers, it presents a unique combination of new strategic management theory, carefully selected strategic management articles by prominent scholars such as Gary Hamel, Michael Porter, Peter Senge, and real-world case studies. On top of this, the authors link powerful new benchmarks in strategic management thinking, including the concepts of Socio-Cultural Network Dynamics, Systemic Scoreca

  6. 76 FR 47593 - Guidance for Small Business Entities on Current Good Manufacturing Practice for Positron Emission...

    Science.gov (United States)

    2011-08-05

    ... a guidance for small business entities entitled ``PET Drugs--Current Good Manufacturing Practice... entitled ``PET Drugs--Current Good Manufacturing Practice (CGMP); Small Entity Compliance Guide.'' This... Manufacturing Practice for Positron Emission Tomography Drugs; Availability AGENCY: Food and Drug...

  7. Individual competencies for managers engaged in corporate sustainable management practices

    NARCIS (Netherlands)

    Wesselink, R.; Blok, V.; Leur, van S.; Lans, T.; Dentoni, D.

    2015-01-01

    Corporations increasingly acknowledge the importance of sustainable practices. Corporate social responsibility is therefore gaining significance in the business world. Since solving corporate social responsibility issues is not a routine job, every challenge in corporate social responsibility requir

  8. Assessment of Quality Management Practices Within the Healthcare Industry

    Directory of Open Access Journals (Sweden)

    William J. Miller

    2009-01-01

    Full Text Available Problem Statement: Considerable effort has been devoted over the years by many organizations to adopt quality management practices, but few studies have assessed critical factors that affect quality practices in healthcare organizations. The problem addressed in this study was to assess the critical factors influencing the quality management practices in a single important industry (i.e., healthcare. Approach: A survey instrument was adapted from business quality literature and was sent to all hospitals in a large US Southeastern state. Valid responses were received from 147 of 189 hospitals yielding a 75.6% response rate. Factor analysis using principal component analysis with an orthogonal rotation was performed to assess 58 survey items designed to measure ten dimensions of hospital quality management practices. Results: Eight factors were shown to have a statistically significant effect on quality management practices and were classified into two groups: (1 four strategic factors (role of management leadership, role of the physician, customer focus, training resources investment and (2 four operational factors (role of quality department, quality data/reporting, process management/training and employee relations. The results of this study showed that a valid and reliable instrument was developed and used to assess quality management practices in hospitals throughout a large US state. Conclusion: The implications of this study provided an understanding that management of quality required both a focus on longer-term strategic leadership, as well as day-to-day operational management. It was recommended that healthcare researchers and practitioners focus on the critical factors identified and employ this survey instrument to manage and better understand the nature of hospital quality management practices across wider geographical regions and over longer time periods. Furthermore, this study extended the scope of existing quality management

  9. Network-based business process management: embedding business logic in communications networks

    OpenAIRE

    Pau, Louis-François; Vervest, Peter

    2003-01-01

    textabstractAdvanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into re-usable process modules. These process modules can subsequently be distributed on the Internet over a variety of many different actors, each with their own specialization and economies-of-scale. The economic benefits of process specialization can be huge. However, how should such actors in a business network find, select, and control, the best p...

  10. Management of commercialization - Case studies of industrial, business-to-business product innovations

    OpenAIRE

    Simula, Henri

    2012-01-01

    Product innovations are the cornerstones of growth and profit in business. One of the main arguments put forward in this dissertation postulates that commercial success is required for a new product to become a product innovation. Commercial success does not happen automatically; it requires the proper management of commercialization. Commercialization within the context of new products is defined as a set of business activities, tasks, and actions that run in parallel with ideation and produ...

  11. The transfer of a health insurance/managed care business.

    Science.gov (United States)

    Gavin, John N; Goodman, George; Goroff, David B

    2007-01-01

    The owners of a health insurance/managed care business may want to sell that business for a variety of reasons. Health care provider systems may want to exit that business due to operating losses, difficulty in complying with regulations, the inherent conflict in operating that business as part of a provider system, or the desire to focus on being a health care provider. Health insurers/HMOs may want to sell all or a portion of their business due to operating losses, difficulty in servicing a particular market, or a desire to focus on other markets. No matter what reason prompts a seller to undertake a sale, a sale of health insurance/managed care business can be a complicated transaction involving a multitude of issues. This article will focus first on the ways in which such a sale may be structured. The article will then discuss some transactional issues that may arise in the negotiations for the sale of a health insurance/managed care business. The article will then focus on some particular legal issues that arise in each sale-e.g., antitrust, HIPAA, regulatory approvals, and charitable issues. Finally, this article will provide an overview of tax structuring considerations. PMID:18972991

  12. Modeling the Contribution of Enterprise Architecture Practice to the Achievement of Business Goals

    Science.gov (United States)

    van Steenbergen, Marlies; Brinkkemper, Sjaak

    Enterprise architecture is a young, but well-accepted discipline in information management. Establishing the effectiveness of an enterprise architecture practice, however, appears difficult. In this chapter we introduce an architecture effectiveness model (AEM) to express how enterprise architecture practices are meant to contribute to the business goals of an organization. We developed an AEM for three different organizations. These three instances show that the concept of the AEM is applicable in a variety of organizations. It also shows that the objectives of enterprise architecture are not to be restricted to financial goals. The AEM can be used by organizations to set coherent priorities for their architectural practices and to define KPIs for measuring the effectiveness of these practices.

  13. Employability attributes and personality preferences of postgraduate business management students

    Directory of Open Access Journals (Sweden)

    Ingrid Potgieter

    2013-01-01

    Full Text Available Orientation: The demand for sustained employability and a proactive career agency has led to a renewed interest in the dispositional and psychological attributes of students and employees – like their employability attributes and personality preferences – because these relate to the proactive management of their career development in a changing employment world.Research purpose: The purpose of the study was to determine the relationship between employees’ employability attributes (as the Employability Attributes Scale measures them and their personality preferences (as the Myers-Briggs Type indicator, Form M, measures them. Motivation for the study: There seems to be a paucity of information about how employees’ personality preferences relate to their employability attributes in South Africa’s multicultural organisational context.Research design, approach and method: The authors conducted a quantitative survey. It involved a non-probability sample of 304 early career adults enrolled for an Honour’s degree in business management in an open distance learning higher education institution. They used correlational statistics and multiple regression analyses to analyse the data.Main findings: The authors observed a number of significant relationships between the participants’ personality preferences and their employability attributes.Practical/managerial implications: Career counsellors and human resource practitioners need to recognise how employees’ personality preferences influence their employability attributes in the management of their career development and employability.Contribution/value add: The findings add to the existing career literature on the career metacompetencies that influence employees’ employability. They also provide valuable information that organisations can use for career development support and counselling practices in the contemporary world of work.

  14. Beyond Gaussian averages: redirecting international business and management research toward extreme events and power laws

    OpenAIRE

    Pierpaolo Andriani; Bill McKelvey

    2007-01-01

    Practicing managers live in a world of ‘extremes’, but international business and management research is based on Gaussian statistics that rule out such extremes. On occasion, positive feedback processes among interactive data points cause extreme events characterized by power laws. They seem ubiquitous; we list 80 kinds of them – half each among natural and social phenomena. We use imposed tension and Per Bak's ‘self-organized criticality’ to argue that Pareto-based science and statistics (b...

  15. NASA's Management and Utilization of the Small Business Innovative Research (SBIR) Program

    Science.gov (United States)

    Mexcur, Winfield Paul

    2003-01-01

    The United Space Congress established the SBIR program in 1982 for the following purposes: ( 1) Stimulate technological innovation (2) Increase private-sector commercialization derived from federal R&D (3) Use small business to meet federal R&D needs (4) Foster and encourage participation by disadvantaged persons and women in technological innovation The STTR program was established in 1992 with the additional requirement of having a small business partner with a research institution (usually a university) for the purpose of transferring intellectual property from the research institution to the small business concern for enabling a government technical need and furthering the technological development for the purpose of developing commercial products. The government of Japan has established a program that models portions of the U.S. SBIR and STTR programs. They are very interested in how NASA has been so successful in fulfilling the Congressional objectives of these programs. In particular, they want to understand the management practices and incentives that are provided to enable partnerships between business enterprises, academia and government. The speech will also focus on some of the many successful technologies (on a conceptual level) that have been developed through NASA s SBIR and STTR programs and mechanisms used to promote cooperation between small businesses, large businesses, academia and government agencies within the United States. The speech is on a conceptual level, focusing on U.S. and NASA policies and management implementation practices. No enabling technical discussion will be held.

  16. Supply Chain Disruptions Theory and Practice of Managing Risk

    CERN Document Server

    Mehrotra, Anuj; Ray, Saibal

    2012-01-01

    One of the most critical issues facing supply chain managers in today’s globalized and highly uncertain business environments is how to deal proactively with disruptions that might affect the complicated supply networks characterizing modern enterprises. Supply Chain Disruptions: Theory and Practice of Managing Risk presents a state-of the-art perspective on this particular issue. Supply Chain Disruptions: Theory and Practice of Managing Risk demonstrates that effective management of supply disruptions necessitates both strategic and tactical measures – the former involving optimal design of supply networks; the latter involving inventory, finance and demand management. It shows that managers ought to use all available levers at their disposal throughout the supply network – like sourcing and pricing strategies, providing financial subsidies, encouraging information sharing and incentive alignment between supply chain partners – in order to tackle supply disruptions. The editors combine up-to-date aca...

  17. What tourist business managers must learn from disaster research.

    Science.gov (United States)

    Drabek, Thomas E

    2016-01-01

    Death and social disruption caused by disasters of varying forms will continue to increase in the future. So too will the impacts on tourism, now one of the fastest growing and largest sectors of the worldwide economy. Tourist business managers must implement evidence-based preparedness activities to enhance the survival potential and future profitability of their firms. Drawing upon recent research studies of the tourist industry during times of crisis and the broad social science knowledge base regarding human responses to disaster, seven key lessons are described. Emergency managers must facilitate the incorporation of these lessons into the culture of tourist business managers. PMID:27108918

  18. DOCFLOW: AN INTEGRATED DOCUMENT WORKFLOW FOR BUSINESS PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Boonsit Yimwadsana

    2011-01-01

    Full Text Available Document management and workflow management systems have been widely used in large business enterprises to improve productivity. However, they still do not gain large acceptance in small and mediumsized businesses due to their cost and complexity. In addition, document management and workflow management systems are often used separately because they solve different problems. Only some part of document management systems should be tied together with workflow management systems. However, in most business environment, documents actually flow according to workflow definitions. Our work, thus, combines the two concepts together and simplifies the management of both document and workflow to fit business users. Our application, DocFlow, is designed with simplicity in mind while still maintaining necessary workflow and document management standard features with security. Approval mechanism is naturally included in the workflow, and the approval can be performed by a group of actors such that only one of the team members is sufficient to make the group's decision. A case study of news publishing process is shown to demonstrate how DocFlow can be used to create a workflow that fits the news publishing process.

  19. Business intelligence for improving supply chain risk management

    NARCIS (Netherlands)

    Liu, L.; Daniels, H.; Hofman, W.J

    2014-01-01

    The risk management over a supply chain has to be founded on the management controls in each of the partner companies in the chain. Inevitably, the business relationship and operations dependence bind the control efforts of partner companies together. This proposes challenges for supply chain risk m

  20. Business Management Concept Areas for Two-Year Postsecondary Institutions

    Science.gov (United States)

    Gentry, Lee; Gentry, Eileen

    1978-01-01

    A core of educational concepts in business ownership and management for two-year postsecondary institutions is outlined: economic systems, economic decisionmaking, organizational structure, management principles, marketing factors, accounting, legal obligations, financial structure, risk-taking and insurance, taxes, data processing, and social…

  1. A Federated Digital Identity Management Approach for Business Processes

    Science.gov (United States)

    Bertino, Elisa; Ferrini, Rodolfo; Musci, Andrea; Paci, Federica; Steuer, Kevin J.

    Business processes have gained a lot of attention because of the pressing need for integrating existing resources and services to better fulfill customer needs. A key feature of business processes is that they are built from composable services, referred to as component services, that may belong to different domains. In such a context, flexible multi-domain identity management solutions are crucial for increased security and user-convenience. In particular, it is important that during the execution of a business process the component services be able to verify the identity of the client to check that it has the required permissions for accessing the services. To address the problem of multi-domain identity management, we propose a multi-factor identity attribute verification protocol for business processes that assures clients privacy and handles naming heterogeneity.

  2. Strategy and Portfolio Management Aspects of Integrated Business Planning

    Directory of Open Access Journals (Sweden)

    Peter Jurečka

    2013-03-01

    Full Text Available With ongoing globalization and thereof derived growing competitiveness on most markets, companies are under constant pressure to increase the effectiveness and efficiencies of their operations. This article focuses on one of the core business management processes – on planning, namely on Sales and Operations Planning (S&OP and its latest development stage represented by the concept of Integrated Business Planning (IBP. It aims to extend the traditional concept of S&OP for selected topics from business strategy and portfolio management, which structured inclusion into planning represent one of key factors distinguishing IBP from conventional S&OP. Implementation of IBP, which constitutes significant step towards operational excellence, is applicable for almost all business and thus can be used broadly as effective tool for facing the challenges of economic and financial crisis.

  3. Physician practice management. Sustainable solutions for practice profitability.

    Science.gov (United States)

    Rhie, Frank; Volmert, Gina

    2004-01-01

    Too often, IT solutions for group practices generate, at best, a quick fix. Forward-thinking group practice managers will evaluate technology for its capacity to enhance long-term profitability. PMID:14727397

  4. CONSUMER UTILITY THEORY TO BUSINESS MANAGEMENT

    OpenAIRE

    Lorena CROITOR

    2012-01-01

    The purpose of the work was to identify the factors determining the dynamics influencing consumer behavior. The theme of this topic is based on the importance of consumer behavior in running a business. Purchasing behavior following processing is realized not only the needs that were the basis for decision making (thirst, hunger, cold, prestige, self-image, etc.), but also information on which choice is made (quality, design, taste , color, reliability). We propose in this study to achieve an...

  5. Management Innovation for Chinese Family Business

    OpenAIRE

    Li Liu; Xinde Chen

    2014-01-01

    Purpose ¨Cbased on the complicate and changeable situation in the economic field, Chinese family enterprises should rethink the strategy and innovate continually to achieve the evergreen. The purpose of this paper is to examine the advantage and disadvantage of Chinese family business and deduce several Applicable approaches for Sustainable development. Design/methodology/approach ¨CBased on a review of the relevant literature, Advantages and disadvantages are developed. Case study data are u...

  6. Planning@SAP: An Application in Business Process Management

    OpenAIRE

    Hoffmann, Joerg; Weber, Ingo; Kraft, Frank

    2009-01-01

    International audience Business processes control the flow of activities within and between enterprises. Business Process Management is concerned, amongst other things, with the maintenance of these processes. In particular, it becomes ever more important to be able to quickly create modified processes for changed market conditions. We show that AI Planning can help with this, by automatically composing process skeletons. We formalize this as a particular form of planning with non-determin...

  7. Managing business relationship development : a cross­ cultural perspective

    OpenAIRE

    Cheng-Lung, Li

    2009-01-01

    Cross-cultural issues have been put forward to explain the high failure rate among American firms doing business in China and vice versa. This study focuses on investigating the strategic orientations and behaviors of subsidiaries in business relationship development (BRD) for multinational firms with bases in both countries. In particular, it explores how local managers perceive the effectiveness of BRD and cope with issues between the parent company and the local environment. The study cond...

  8. It Risk Management: From IT Necessity to Strategic Business Value

    OpenAIRE

    Westerman, George

    2007-01-01

    With information technology becoming an increasingly important part of every enterprise, managing IT risk has become critically important for CIOs and their business counterparts. However, the complexity of IT makes it very difficult to understand and make good decisions about IT risks. CISR research has identified four business risks - Availability, Access, Accuracy, and Agility - that are most affected by IT. Since nearly every major IT decision involves conscious or unconscious tradeoffs a...

  9. The Cultural Foundations of Family Business Management: Evidence from Ukraine

    OpenAIRE

    William D. BRICE; Wayne D. JONES

    2008-01-01

    This study empirically examines what makes Ukrainian family-firm culture unique by comparing the values and beliefs of Ukrainian family-business members with that of professional bank managers within Ukraine. Morck and Yeung (2003) suggest that the implications of family business are especially relevant for former planned economies such as Ukraine in that government’s social policy on the encouragement or discouragement of privately-held sectors of the economy is yet to be fully formed. Ukr...

  10. Disaster Recovery Planning as part of Business Continuity Management

    OpenAIRE

    J. Pinta

    2011-01-01

    Nowadays, a well functioning ICT infrastructure belongs to the most critical factors of companies across all branches of business. An importance of ensuring the continued operation of information systems, or the rapid recovery of the systems in the case of emergency, has increased. These needs require creating business continuity management plan and disaster recovery planning. This paper describes the creation of emergency and recovery plans and setting recovery objectives significantly affec...

  11. Intercultural Management Cases for the Business Language Class

    OpenAIRE

    Grosse, Christine Uber

    2012-01-01

    This article explores the use of intercultural management cases as alternative instructional materials in business language courses. These cases use the power of story to teach about successful global leaders who effectively lead across cultures. As the cases engage and inform business language students, they also serve as a valuable resource for teaching language, communication, and culture. Additionally, the cases develop situation analysis and problemsolving skills. Three prominent CEOs se...

  12. Disaster Recovery Planning as part of Business Continuity Management

    Directory of Open Access Journals (Sweden)

    J. Pinta

    2011-12-01

    Full Text Available Nowadays, a well functioning ICT infrastructure belongs to the most critical factors of companies across all branches of business. An importance of ensuring the continued operation of information systems, or the rapid recovery of the systems in the case of emergency, has increased. These needs require creating business continuity management plan and disaster recovery planning. This paper describes the creation of emergency and recovery plans and setting recovery objectives significantly affecting their efficiency.

  13. The Integrated Business Curriculum: An Examination of Perceptions and Practices

    Science.gov (United States)

    Athavale, Manoj; Davis, Rod; Myring, Mark

    2008-01-01

    Constituents often criticize business schools for failing to provide students with a comprehensive understanding of how business organizations function. Business schools have responded to the mandate with attempts to integrate discipline-specific functional knowledge into a coherent understanding of the evolving business organization. Successful…

  14. Application of a classical model of competitive business strategy to orthodontic practice.

    Science.gov (United States)

    Hughes, D; Landay, M; Straja, S; Tuncay, O

    1996-10-01

    This study explored how market forces might affect the business aspects of orthodontic practices; in particular, profitability. The forces identified were (1) intensity of rivalry, (2) threat of new entrants, and (3) bargaining power of buyers and suppliers. A mail survey instrument was used to collect the data. Results showed that more than half the surveyed practices show an increase in new case starts despite weak economic conditions. Although satellite offices and marketing increase the overhead, they do not add to net profit. New entrants are a threat to existing practices, as are the substitute discretionary spending by the consumer. Interestingly, while some orthodontic practices have joined the managed care programs, a majority of them realize neither increased patient load nor profit. Our data seem to indicate that orthodontic practices have not been successful in "cost containment" with their marketing, number of employees, computerization or inventory. Collectively, the results of this study suggest that success in an orthodontic office is primarily dependent on the practitioner's personality traits, rather than rigidly applied business principles. PMID:8876492

  15. Business Owners’ Preferences in Marketing Practices and their Impact on Firm Performance

    OpenAIRE

    Ghouri, AM; Saleem, F; Malik, A

    2012-01-01

    This short paper is the extended part of Ghouri, et al. (2011) study. This paper presents the finding about the owners of restaurant and catering businesses marketing practices. This study showed their mindset about the marketing practices. The findings suggest that owners of restaurants and catering businesses practicing advertising and pricing better as compare to overall results of previous study Ghouri et al. (2011). As owner are the whole and soul of the business and can visualize the bu...

  16. Beyond Instruction. Comprehensive Program Planning for Business and Education. Jossey-Bass Business and Management Series.

    Science.gov (United States)

    Rothwell, William J.; Cookson, Peter S.

    This book introduces key issues in program planning as practiced in business and educational settings. Two chapters in part 1 introduce two foundational models--Lifelong Education Program Planning (LEPP) model and Contingency-Based Program Planning--and provide background on models designed by Houle, Knowles, Boyle, and Nadler. Parts 2-5 focus on…

  17. Internet supply ordering. Helping medical group practices improve business operations.

    Science.gov (United States)

    Mayer, D

    2000-01-01

    Technology has opened the door to a new world of management tools in the physician practice environment. Productivity aids on the Web promise to alter forever the way we do everything--from interacting with vendors to caring for patients. Online medical, surgical and pharmaceutical supply acquisition sites, for example, already offer more efficient alternatives to phone and fax ordering, back-order challenges and supply cost monitoring. Not all sites are the same, however, and physicians and practice administrators must compare and contrast their needs with site offerings. PMID:11345667

  18. Product lifecycle management through innovative and competitive business environment

    OpenAIRE

    Valentina Gecevska; Paolo Chiabert; Zoran Anisic; Franco Lombardi; Franc Cus

    2010-01-01

    Product Lifecycle Management (PLM) is the process of managing the whole life cycle of a product starting from generating an idea, concept description, business analyzes, product design and solution architecture and technical implementation, to the successful entrance to the market, service, maintenance and product improvement. At present, a wide range of stakeholders including consumers, regulators, shareholders and public bodies are demanding that companies address product management through...

  19. Better Management of Wool Business and Native Biodiversity

    OpenAIRE

    Moll, Jim; Crosthwaite, Jim; Dorrough, Josh

    2003-01-01

    Better ways of managing native biodiversity and farm business are examined on selected wool properties across the Central Victoria region in Australia, using the Ararat Hills as a case study. Future management options are being developed in close collaboration with each producer in order to enhance native biodiversity while maintaining or improving farm profitability. Detailed vegetation surveys have been carried out on each property, and a set of management options developed that are consist...

  20. Total Quality Management as a Paradigm of Business Success

    OpenAIRE

    Luburić Radoica

    2014-01-01

    Total Quality Management denotes a path by which - both in a stable and a transitional environment, in a professional and scientific way and by applying a variety of methods and techniques, through constant improvements and involvement of all employees - one could get to a model that enables a simultaneous achievement of the top quality level on one hand, and the top management level, on the other. Total Quality Management is a paradigm of business success in the entire world because its set ...

  1. Managing Innovation and Business Development Using Enterprise Architecture

    DEFF Research Database (Denmark)

    Tambo, Torben; Bækgaard, Lars

    2011-01-01

    technologies. In management of IT, it has become increasingly popular to use Enterprise Architecture (EA) as a method and supported by a series of formal frameworks. EA maps artifacts and motives against the business strategy. In this paper, MOT and EA are reviewed for their mutual potentials and issues. Two...... well planned technological changes. Management of technology (MOT) addresses identification, selection, (long term) planning, designing, implementation and operation of technology based business development. Information Technology (IT) is a key enabler for a vast range of contemporary corporate...... case studies illustrate how enterprises can make major changes derived from business strategy observing both MOT and EA. This suggests a combined view inspired from the IT business’ dedication to EA using EA’s formalisms and the management orientation of MOT to improve understanding technological...

  2. Theoretical and practical aspects of logistic quality management system documentation development process

    OpenAIRE

    Šaulinskas, Linas; Paliulis, Narimantas Kazimieras; Meidutė-Kavaliauskienė, Ieva

    2013-01-01

    This paper addresses aspects of logistics quality management system documentation development and suggests models for quality management system documentation development, documentation hierarchical systems and authorization approval. It also identifies logistic processes and a responsibilities model and a detailed document development and approval process that can be practically applied. Our results are based upon an analysis of advanced Lithuanian and foreign corporate business practices, a ...

  3. Theoretical and Practical Aspects of Logistic Quality Management System Documentation Development Process

    OpenAIRE

    Linas Šaulinskas; Narimantas Kazimieras Paliulis; Ieva Meidutė-Kavaliauskienė

    2013-01-01

    This paper addresses aspects of logistics quality management system documentation development and suggests models for quality management system documentation development, documentation hierarchical systems and authorization approval. It also identifies logistic processes and a responsibilities model and a detailed document development and approval process that can be practically applied. Our results are based upon an analysis of advanced Lithuanian and foreign corporate business practices, a ...

  4. Economics and management of selected retail business

    OpenAIRE

    Strnadová, Veronika

    2012-01-01

    The aim of this thesis was to evaluate and to analyze economics of selected retail business and on the basis of the gained information to define recommendations to improvement. The selected company was Czech Computer, s. r. o., which has been belonging to the biggest companies in the Czech ICT market for several years. In order to achieve the aim, a financial analysis was used as a base for evaluation of the economic situation. For the analysis of company neighbourhood, Porter´s Five Forces M...

  5. A new vision of management competencies built in Business Simulations

    Directory of Open Access Journals (Sweden)

    Gabriel Vianna Schlatter

    2015-09-01

    Full Text Available This paper presents a survey conducted on users of an online business simulation for an undergraduate Business Administration course. Previous research on the use of business simulations described the validity of this resource as a method for developing managerial skills, as well as the perceptions of students about the experience. However, few studies sought to directly assess which management competencies are built through the use of simulators. In this study, students expressed their perception of the management competencies developed by participating in the simulation. The survey was structured according to the macro-competencies proposed by the Tuning Latin America Project and identified those with higher and lower perceived development.  It was found that the simulation was useful in building up competencies related to the use of information to support decision-making, management of company resources at the operational level and the identification and management of business risks. Moreover, it was possible to determine through factor analysis that the construction of various competencies occurred simultaneously, creating more elaborate assemblies. Five sets, composed of several competencies, have been identified and described as: carrying out undertakings based on data and facts; managing organization´s processes and projects; developing their own planning process; acting primarily with social responsibility; and, managing change risks through teamwork.

  6. New Management Tools – From Video Management Systems to Business Decision Systems

    OpenAIRE

    Emilian Cristian IRIMESCU; Cristian Silviu BANACU

    2015-01-01

    In the last decades management was characterized by the increased use of Business Decision Systems, also called Decision Support Systems. More than that, systems that were until now used in a traditional way, for some simple activities (like security,) migrated to the decision area of management. Some examples are the Video Management Systems from the physical security activity. This article will underline the way Video Management Systems passed to Business Decision Systems, which are the adv...

  7. Organisation of Management Accounting in the System of Management of Business Reputation of a Company

    OpenAIRE

    Shkromyda Vitalij V.

    2013-01-01

    The article justifies a necessity of the process of management of business reputation of a company under modern conditions of conduct of business, identifies importance of its information provision and a necessity in organisation of management accounting in a company in accordance with management requirements. It presents specific features of organisation of management accounting in the context of formation of the information base for making decisions with respect to preservation and improvem...

  8. Identifying enabling management practices for employee engagement

    Directory of Open Access Journals (Sweden)

    Marius Joubert

    2011-12-01

    Full Text Available Orientation: A currently emerging viewpoint is that today's management practices no longer add value to organisations. The focus of this article is to conduct a systematic review of the scholarly literature on management practices that could be related to employee engagement. Research purpose: This study searched for evidence in support of the notion of a management value chain, and enabling management practices within each value chain component that could relate to employee engagement. Motivation for the study: An alternative management value chain model could contribute towards a better understanding of which management practices may potentially impact employee engagement. Research design, approach, and method: This is a non-empirical (theoretical study, based on a systematic, in-depth literature review to identify the key management components and enabling practices within this proposed management value chain. Scholarly research databases were sourced for relevant peer reviewed research conducted since 1990, not excluding important contributions prior to 1990. The literature was systematically searched, selected, studied, and contextualized within this study. Main findings: Support was found for the notion of a management value chain, for enabling management practices within each proposed management value chain component, and it was also established these management practices indeed have an impact on employee engagement. Practical/managerial/implications: The possibility that management work can be presented as a generic management value chain allows managers to approach engaging management practices more systematically. Contribution/value-add: This study highlights the importance of some management practices that have never been seen as part of management work.

  9. Remarks on Trade Usages And Business Practices In International Sales Law

    Directory of Open Access Journals (Sweden)

    Leonardo Graffi

    2011-05-01

    Full Text Available Trade usages and business practices are key elements of international commerce. In their day-to-day activities, traders and business people around the world constantly rely upon trade usages and business practices across a variety of industries. Usages and practices tend to be dignified by the business community with a status equivalent to that of actual law. As a matter of fact, many business persons often tend to regard trade usages and business practices as very powerful tools to ensure the stability of their bargain and, at times, transact business solely based on such usages and practices, withoutany written contract. Due to the importance of this subject, distinguished international legal commentators have often attempted to define trade usages and business practices and, in doing so, they have indeed succeeded at providing a substantial amount of theoretical ammunition for the benefit of the interpreter. What is more challenging, in my opinion, is to understand the interplay (and the related legal and commercial consequences arising from the application of trade usages and business practices alongside the black letter rules of international conventions and model law instruments, which often refer to usages and practices without defining them.

  10. Managing electronic records methods, best practices, and technologies

    CERN Document Server

    Smallwood, Robert F

    2013-01-01

    The ultimate guide to electronic records management, featuring a collaboration of expert practitioners including over 400 cited references documenting today's global trends, standards, and best practices Nearly all business records created today are electronic, and are increasing in number at breathtaking rates, yet most organizations do not have the policies and technologies in place to effectively organize, search, protect, preserve, and produce these records. Authored by an internationally recognized expert on e-records in collaboration with leading subject matter experts worldwide

  11. Aligning the Core Business Area Behavior with Non-Core Business Area Behavior by Synchronizing Business Operations with Accounting Records, using a Business Process Management System

    OpenAIRE

    Cornel VINTILA; Adela CORNESCU; Sorina COSTIN

    2011-01-01

    This article aims at establishing the context in which a finite repository of business processes executed within an enterprise can automatically generate manageable transactions, and after that registered and preserved in accounting records. Typically, the actual enterprise software architecture starting from a sum of functionalities, can be perceived as an accumulation of graphical user interfaces, driven by business logic and storing relevant information in a database. The To Be enterprise ...

  12. AREVA Logistics Business Unit Transportation Risk Management Initiative

    International Nuclear Information System (INIS)

    A safe, secure and reliable transportation organization is a key component for the success of the nuclear industry. With the forecasted increase of radioactive material transport flows in future and the changing environment, AREVA Logistic Business Unit (L-BU) must ensure that safety and security risks are minimized but also ensure of the chain supply for its various facilities (mines, conversion, enrichment, fuel manufacturing, reprocessing, etc). AREVA L-BU Unit is implementing a transportation risk management initiative for the radioactive shipments of the AREVA group across all the Business Unit involved in shipments of radioactive and nuclear materials. The paper will present the four main components of the risk management. (authors)

  13. Improving Inventory Management in Small Business : A Case Study

    OpenAIRE

    Bai, Lining; Zhong, Ying

    2008-01-01

    Introduction: The growth of small business is fast and their impact on the economy is becoming bigger. How to manage the inventory effectively and efficiently often is a challenge for these small businesses. The study took place at HEM-SOL FORSALJNINGS AB, a company involved in gym sports equipment wholesale. For HEM-SOL two inventory problems, stock-out and overstock occur frequently. The company wants to improve its efficiency and is con-sidering a change in the inventory management. Purpos...

  14. Culture and Congruence: The Fit Between Management Practices and national Culture

    OpenAIRE

    Karen L Newman; Stanley D Nollen

    1996-01-01

    The financial performance of European and Asian work units of one multinational company is examined as a function of the congruence between management practices and national culture. Using Hofstede's five national culture dimensions and analogous management practices, we find that work unit financial performance is higher when management practices in the work unit are congruent with the national culture.© 1996 JIBS. Journal of International Business Studies (1996) 27, 753–779

  15. The Complexity of Sport Management: from Mono-Business to Multi-Business

    OpenAIRE

    Sergio Cherubini

    2004-01-01

    Sports transformed into an extremely complex phenomenon requiring the ability to manage business areas with different characteristics combining a wide range of aspects: emotional and logical, international and local, professional and amateur, high-tech and high-touch, traditional and new, competition and cooperation, short term and long-term goals, randomness and planning, confidentiality and visibility. For many years, sport organisation management concentrated on technical competitive aspec...

  16. Managing Sustainability with the Support of Business Intelligence Methods and Tools

    Science.gov (United States)

    Petrini, Maira; Pozzebon, Marlei

    In this paper we explore the role of business intelligence (BI) in helping to support the management of sustainability in contemporary firms. The concepts of sustainability and corporate social responsibility (CSR) are among the most important themes to have emerged in the last decade at the global level. We suggest that BI methods and tools have an important but not yet well studied role to play in helping organizations implement and monitor sustainable and socially responsible business practices. Using grounded theory, the main contribution of our study is to propose a conceptual model that seeks to support the process of definition and monitoring of socio-environmental indicators and the relationship between their management and business strategy.

  17. Principles and practices of sustainable water management

    Institute of Scientific and Technical Information of China (English)

    Bixia Xu

    2010-01-01

    Literature related to sustainable water management is reviewed to illustrate the relationship among water management, sustainability (sustainable development), and sustainable water management. This review begins with the explanation on the definition of sustainable water management, followed by a discussion of sustainable water management principles and practices.

  18. Shaping talent for sustainable business development - Nuclear training practices

    International Nuclear Information System (INIS)

    Full text: The AREVA group, which is committed to offering its customers technological solutions for reliable CO2-free power generation, is both a designer and vendor of nuclear units and operator of nuclear facilities. The group's ambitions are to maintain its knowledge capabilities and develop skills at the level necessary to respond to its business objectives around the world. The AREVA Human Resources department has developed an action plan to support business strategy which aims to accelerate its investment in people, to reinforce recruitment and retain high quality talents and valuable skills and knowledge. Today, there is a global challenge for attracting the best talent and becoming an employer of choice. The group must be creative in attracting, retaining, mobilising, engaging, developing and rewarding its people. AREVA has 61 100 employees worldwide, of which 38 000 work in nuclear activities. In 2006, some 10% of the nuclear workforce represented newcomers, and the group anticipates recruiting a similar significant ratio in 2007. The group has to be ready to tackle a surge in recruitment which is believed will continue over the next 5 years. AREVA has developed, on an international level, networks and partnerships with academic institutions. New programs are being created and promoted to prepare for the integration of future skills needed in the nuclear business. The group has coordinated and pooled resources to gain efficiencies and to strengthen its presence on the employment market. Plans are in place for employee integration and development, mobility, and managing the transfer of knowledge and specific skills. In this context, internal professional training paths are being developed and reinforced, including geology of uranium, dismantling, reactors, nuclear safety and the environment. AREVA is developing a common methodology to lever the transfer of knowledge through training modules, sharing experience and mentoring. Mentoring programs have been

  19. Practical Uses of Statistical Power in Business Research Studies.

    Science.gov (United States)

    Markowski, Edward P.; Markowski, Carol A.

    1999-01-01

    Proposes the use of statistical power subsequent to the results of hypothesis testing in business research. Describes how posttest use of power might be integrated into business statistics courses. (SK)

  20. The business of medicine: how to overcome financial obstacles and secure financing for your private practice and ancillary services business.

    Science.gov (United States)

    Nayor, David

    2012-01-01

    Doctors across the country who operate private medical practices are facing increasing financial obstacles, namely shrinking income as a result of rising costs and lower reimbursements. In addition, as hospitals have become overburdened many physicians have opened up private surgical centers; magnetic resonance imaging and computed tomography and positron emission tomography scanning facilities; pathology labs; colonoscopy/endoscopy suites; lithotripsy centers; and other medical businesses typically performed within the hospital. Moreover, many doctors seek loans to purchase existing practices or for their capital contribution in medical partnerships. The past decade has thus seen a significant increase in the number of doctors taking out small business loans. Indeed, banks view the healthcare industry as a large growth market. This article includes practical information, advice, and resources to help doctors to secure bank financing for their practices, ancillary services business, real estate, and equipment on the best possible market terms. PMID:22920034

  1. Succeeding in Business by Managing Consumption

    DEFF Research Database (Denmark)

    Tan, Adrian; Evans, Stephen; McAloone, Tim C.

    2009-01-01

    to the products once they were sold and handed over to the customer. This situation is now changing rapidly, with industry creating environmentally superior products in environmentally superior factories using environmental supply chains. However, if industrial systems are to become sustainable they also need...... relationships to customers and radically reduced the environmental effects. • Steelcase is the world’s largest manufacturer of office furniture. The development of their products is based on user-centred insights where work, workers and workplaces are studied intensively to create new solutions of furniture...... between customers and the company. Half of their business is from existing customers, and considering the durability and long product life, this is very high. • SCA Hygiene Products is a global manufacturer of paper based hygiene products (paper towels, nappies, feminine hygiene products, etc...

  2. Agent Based Trust Management in Distributed E-Business Environment

    Directory of Open Access Journals (Sweden)

    E.Sathiyamoorthy

    2010-02-01

    Full Text Available In e-business environment, Trust Management is an important factor that is necessary for alltransactions. The basic e-business requirements like non-reputation of both trustee and of trustier arefound to be problem arising due to lack of trust information. Many environments use relatively simplemechanism to calculate trust, for example, e-bay is a typical example for reputation based system built oncentralized model of trust. Several frameworks have been designed by researchers based on reputationmodels, but all these mechanisms failed in preventing users from producing false information whilemaking a reputation. Also sufficient information regarding the new users who have just started doingbusiness online is not available.To overcome the drawbacks of the existing system, a new trust management framework isproposed in this paper for a distributed e-business environment. The model offers the merits of previoustrust management systems based on Trusted third parties namely Policy-based and Reputation basedmodels. It also ensures trustworthy business transactions between the business entities and provides amore appropriate trust rating value calculated on the basis of mathematical model taking into accountthe feedback of peers and direct experience and access policy. The implementation using Agents is foundto be more efficient with respect to time and trust calculation when compared to the model which worksunder non Agent environment.

  3. Management modelling behaviour: An important prerequisite for the implementation of business ethics

    Directory of Open Access Journals (Sweden)

    E. van Zyl

    2001-08-01

    Full Text Available Researchers agree that ethics and ethical behaviour have become two of the most important topics of the new millennium. Reasons for this can include changing business conditions as well as the growing public demand for quality services, reasonable prices and honest treatment. Furthermore, the present wave of corruption in South African business makes it important to focus on management-related factors that seem to influence employees’ decisions to behave ethically at work. These phenomena will be used as a basis to make practical suggestions on how to improve the situation.

  4. CULTURAL ISSUES IN FINNISH AND CHINESE PRACTICAL BUSINESS TRANSACTIONS : Case: Varkaus Paper Machine Dismantling Project

    OpenAIRE

    Chen, Yuanyuan

    2012-01-01

    This thesis report is compiled to investigate the cultural issues in modern Finnish and Chinese practical business transactions and aims to figure out some viable suggestions for the business people involved in or thinking about Finnish-Chinese business. In order to do so, business culture theories were carefully studied and a case study, called the Varkaus Dismantling Project, which was an intercultural cooperation between Umacon Oy and Nine Dragons Industries Co., Ltd., was observed. ...

  5. COMPUTERIZED MODEL OF RISK MANAGEMENT IN BUSINESS

    OpenAIRE

    Petrişor MANDU

    2011-01-01

    The occurrence of risk situation and the manager’s awareness of it are serious threats for the organization and its objectives. Consequently, the manager has to have available, analyze, select and interpret many pieces of information, under stress, before making a decision for avoiding a disaster. Under these circumstances, a computerized model of risk management is the most adequate solution to make the intervention possibilities effective through a quicker and more accurate intervention. Th...

  6. How do small business managers influence employee satisfaction and commitment?

    Directory of Open Access Journals (Sweden)

    Janine Kruger

    2010-12-01

    Full Text Available Purpose : The purpose of this research is to scrutinise motivational factors that may influence the levels of satisfaction and commitment of small business employees. Problem investigated : An unmotivated workforce leads to dissatisfaction and low commitment levels among employees. Possible consequences of these unproductive trends include higher costs, business closures and a negative effect on a country's economy. Employee satisfaction and employee commitment are thus vital for the success of any business. It is essential for business managers to keep their employees satisfied and committed to the business. In order for business managers to motivate their employees to keep them satisfied and committed, they need to know how to motivate employees. A number of factors influence employee satisfaction and employee commitment, which include working conditions, managerial abilities, employee participation, company policies, recognition and feedback, as well as job interest and job importance. Managers should know how to apply each of these factors to ensure that employees are satisfied and committed. Methodology : A quantitative research approach was followed using a self-administered questionnaire. This measuring instrument consisted of three sections covering the biographical information of respondents, statements on motivational factors, and statements about satisfaction and commitment. A five-point Likert-type scale, ranging from strongly disagree to strongly agree, was applied. Simple random sampling was used to elicit the responses of 444 respondents from small businesses in the Nelson Mandela Metropole in South Africa. Cronbach Alpha coefficients were calculated to measure the internal consistency and reliability of the measuring instrument. Descriptive statistics, Pearson correlation coefficients and simple linear regression analyses were used to analyse the data. Findings and implications : The research revealed that significant positive

  7. From Theory to Practice: Faculty Training in Business Ethics.

    Science.gov (United States)

    Boatright, John R.

    1991-01-01

    Claims that training business faculty in ethics is a critical component of including ethics in the business curriculum. Includes suggestions concerning what business faculty should know about ethical theory, how to include theory, and curricular and teaching issues. Describes research projects, publications, and workshops. (DK)

  8. Customer Relationship Marketing (CRM) Practices in Danish Small BusinessesCustomer Relationship Marketing (CRM) Practices in Danish Small Businesses

    DEFF Research Database (Denmark)

    Kuada, John; Serles, Dorthe

    2006-01-01

    This paper examines the extent to which the adoption of CRM software packages is a pre-requisite of customer orientation strategies of small firms. This is done by conducting an empirical investigation into the internal determinants of CRM adoption behavior of 179 randomly selected small firms in...... the Northern Jutland region of Denmark. The results suggest that top managers in these firms endorse the strategic value of customer orientation to their businesses but do not consider CRM software packages as necessary for building strong relationships with their customers. This suggests that small...... firms may make their CRM adoption/rejection decisions on the basis of a trade-off between expected benefits from using the available CRM packages compared with alternative modes of achieving customer loyalty....

  9. Construction management contracts: law and practice

    OpenAIRE

    Hughes, Will

    1997-01-01

    The context of construction management (CM) reveals that this method of procurement is as much a management philosophy as a contract structure. It is important to consider legal and contractual issues in this context. The interplay between management and law is complex and often misunderstood. Before considering specific issues, the use of contractual remedies in business agreements is discussed. In addition, the extent to which standardising a form of contract detracts or contributes to ...

  10. Total Quality Management as a Paradigm of Business Success

    Directory of Open Access Journals (Sweden)

    Luburić Radoica

    2014-01-01

    Full Text Available Total Quality Management denotes a path by which - both in a stable and a transitional environment, in a professional and scientific way and by applying a variety of methods and techniques, through constant improvements and involvement of all employees - one could get to a model that enables a simultaneous achievement of the top quality level on one hand, and the top management level, on the other. Total Quality Management is a paradigm of business success in the entire world because its set up, inter alia, improves internal functions of an organisation, instils confidence in customers and triggers improvement chain reactions with suppliers and stakeholders. Quality is the foundation and client orientation is the base of the entire concept of total quality management. Placing customers at the centre is the main idea behind the entire quality concept around which everything is built. Improving the capacity of an organization to understand and meet the actual customer needs, both stated and implied, is the main objective of the total quality management. Teamwork and team leadership play a specific role in the total quality management, top managers have the key responsibilities, and activities of the medium and lower level managers together with all employees are of immeasurable significance. Managing the teamwork within the total quality management is not only a requirement for its set up, development and implementation, but also for its survival. Total Quality Management is a managerial philosophy and a mode of running a business in order to achieve success.

  11. Protecting your business: from emergency planning to crisis management

    International Nuclear Information System (INIS)

    The forthcoming UK Control of Major Accident Hazards (COMAH) regulations under the European Community's Seveso II Directive will impose a new formal requirement to test emergency plans. This might be approached as an added burden on industry to demonstrate safe operation, or can be viewed alternatively as an opportunity to improve crisis management systems and thereby decrease the risks to the business. Crisis is by nature an ambiguous and complex environment, demanding endless initiative, inventiveness, communication, co-ordination and learning. Because large-scale crises threatening the entire business are not frequent, learning from experience must be replaced by competence-assurance based on systems thinking, on risk assessment, on wide scenario simulations and on rigorous training. This paper discusses the benefits from various types of testing of emergency plans and from a business approach to continuous improvement in crisis management capability. (Copyright (c) 1999 Elsevier Science B.V., Amsterdam. All rights reserved.)

  12. Organisation of facilities management in relation to core business

    DEFF Research Database (Denmark)

    Jensen, Per Anker

    2011-01-01

    mainly a specific customer orientation. It is concluded that a market relationship – internally or externally – is appropriate for non-strategic functions, while it is important to create a kind of coalition between strategic FM functions and the core business management. Originality/value: The paper......Purpose: The purpose of this article is to clarify the organisational relationships between Facilities Management (FM) and core business and how these relationships vary for strategic and operational support functions. Approach: The research takes a starting point in Michael Porter’s theory of...... value chains but also draws on theory of strategic FM, governance and forms of coordination. The value chains for core businesses and support functions are analysed and related to empirical data from a case study on a broadcasting corporation during a major relocation. Findings: A particular support...

  13. USING BUSINESS INTELLIGENCE SOLUTIONS FOR COMPANY PERFORMANCE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Luminita SERBANESCU

    2015-06-01

    Full Text Available An adequate performance management needs monitoring and reporting tools that should allow for making correct decisions. Currently, multiple operations specific to the managerial process in an organization require using information systems able to meet the requirements of the time factor in making decisions, as well as the need to identify alternative decisions. Information technologies have evolved continuously and rapidly over the past few years. Business Intelligence is a strong tool in the hands of companies, which can improve organizational performance providing valuable information on all aspects of a business. The paper presents a few aspects concerning the use of QlikView as a Business Intelligence tool for company performance management.

  14. Overview on business ethics and human resources management ethics

    Directory of Open Access Journals (Sweden)

    Prof. Ph.D. Cãtãlina Bonciu

    2008-05-01

    Full Text Available In the contemporary business world ethics represents one of the most exciting challenges,precisely because there is still no universally valid modality for solving a problem of this kind. Adopting anethic personal behavior does not always ensure winning in the problems regarding the actual business, norin the organizational behavior itself. The personal values, either native or gained by an individual throughouthis socializing do not represent a support or advantage in the attitude towards the economic life. What is it that actually concerns the managers:to succeed in their activity or to have an ethic activity? A successful business is necessarily an ethic one, or one lacking ethics? In particular, should the human resources manager choose the human factor of solid moral and ethic grounds, or the one exclusively focused on money quantifiable performance?

  15. Morals in business organizations: an approach based on strategic value and strength for business management

    Directory of Open Access Journals (Sweden)

    Pablo Ruiz Palomino

    2011-12-01

    Full Text Available In the last decades, the topic of business ethics has attracted great interest at the academic and professional levels. Nowadays business ethics is being increasingly implemented as a necessary discipline in universities' study plans on business management. Moreover, its importance is also evident according to the worldwide increase of organizations and/or institutions that have implemented ethics systems. However, some approaches thoroughly do not consider the importance and the need of an ethical behaviour and are still guiding the actions and the way of thinking of many academics and professionals led to consider that the only responsibility of business is limited just to profit maximization. After analyzing and debating the postulates of this line of thought, this paper concludes that the companies bear the responsibility of behaving ethically. This responsibility does not exclusively imply serving and being fair to its shareholders as the only actors to care about. Its fulfilment requires the recognition of other actors in scene, its stakeholders, to constitute a consistent basis on which companies can satisfactorily operate in the market. The implementation of an ethical management system (from now on EMS can contribute to the generation of an ethical culture and to the improvement of the moral quality of the whole organization. As a consequence, together with the achievement of the desired Top Managers "best place to work", the corporate reputation related to its stakeholders can be improved redounding in the value creation for the company.

  16. Fundamentals of Value Based Management in practice of Quality management

    Directory of Open Access Journals (Sweden)

    Katarzyna Szczepańska

    2010-03-01

    Full Text Available The article discusses the practical aspects of using the theory of value management in quality management. Presents the essence of value based management (VBM as a background of reflection on its links with quality management. Coherence of the concept in practice, been reviewed in the author’s own studies. The discovery of absence of sufficient procedural structure of the metrics of an economic – financial, to measure the value of the quality management system, points to a gap between the theoretical and practical considerations in managing the value of the company quality management system.  

  17. Management of GHG, a successful business approach

    International Nuclear Information System (INIS)

    This PowerPoint presentation provided a brief overview of Alcan, an aluminium producer with operations in Quebec and in several other markets and countries. Alcan's strategy regarding climate change involves both short term and long term objectives and a public commitment to reducing the emissions of greenhouse gases (GHG). Alcan has implemented a company-wide GHG management program called TARGET, which involves measuring, monitoring and better management of emissions inventory. The TARGET program includes: measurement of data, quality assurance and reports; communications and public relations; improved processes; risk management systems; development of emissions trading systems; and support of functional groups. Alcan has also implemented voluntary GHG emissions reductions measures, encourages broad participation of GHG emissions reduction initiatives, and promotes economic growth and long term durability. figs

  18. Problem and Preferred Management Practices Identification Workshop

    Energy Technology Data Exchange (ETDEWEB)

    Patchen, Douglas G.

    2003-03-10

    The goals for this workshop were: to introduce key players in the Appalachian basin oil industry to DOE's new Preferred Upstream Management Practices (PUMP) program; to explain the various elements of our two-year project in detail; to transfer technology through a series of short, invited talks; to identify technical problems and best management practices; and to recruit members for our Preferred Management Practices (PMP) Council.

  19. Strategies for managing a busy emergency department.

    Science.gov (United States)

    Campbell, Samuel G; Sinclair, Douglas E

    2004-07-01

    In a time of increased patient loads and emergency department (ED) exit block, the need for strategies to manage patient flow in the ED has become increasingly important. In March 2002 we contacted all 1282 members of the Canadian Association of Emergency Physicians and asked them to delineate strategies for enhancing ED patient flow and ED productivity without increasing stress levels, reducing care standards or compromising patient safety. Thirty physicians responded. Their suggested flow management strategies, which ranged from clinical decision-making to communication to choreography of time, space and personnel, are summarized here. PMID:17382005

  20. KNOWLEDGE MANAGEMENT AND INTELLECTUAL CAPITAL MANAGEMENT COUPLED TO QUALITY MANAGEMENT SYSTEM LEAD TO BUSINESS SUCCESS

    Directory of Open Access Journals (Sweden)

    Stevan Živojinović

    2009-03-01

    Full Text Available From the vantage point of contemporary management paradigm shift and new knowledge-based economy, we underscore the importance of relations and support of quality management system - QMS (according to ISO 9001 standard for management of knowledge and intellectual capital. QMS implementation, documenting, application, maintenance and continuous improvement, as a catalyst of effective organization management, provides a foundation for effective knowledge management and intellectual capital enlargement, via knowledge, skills, management systems, procedures, information and product flow, culture, inovation, relations with customers and other stakeholders. Simultaneous implementation and dynamic interaction of these advanced management concepts intended to attain competitive advantage can result in synergic effects and improved performance. From the perspective of knowledge, as a central unifying notion, organizational behavior based on learning influences long-term business success, process effectiveness and customer satisfaction.

  1. Program Management Educational Needs of Idaho Business and Marketing Teachers

    Science.gov (United States)

    Kitchel, Allen; Cannon, John; Duncan, Dennis

    2009-01-01

    The purpose of this study was to determine the perceived program management professional development needs of Idaho secondary business/marketing teachers (N = 233) in order to guide pre-service curriculum development and in-service training activities. Sixty-two percent (n = 146) of the 233 teachers completed a modified version of Joerger's (2002)…

  2. Managing Depth and Breadth in the Business Spanish Course

    Science.gov (United States)

    Houston, Tony

    2015-01-01

    A business Spanish curriculum that presents the full spectrum of general and specialized areas--including management, banking, finance, marketing and advertising--might seem ambitious for a single course. A course that aims to present the full picture would seem to impose an undue burden on memory and retention of the content. By emphasizing…

  3. Ethical and Social Values in Business Administration and Management Studies

    Science.gov (United States)

    Ruiz-Lozano, Mercedes; de los Rios-Bergillos, Araceli; Tirado-Valencia, Pilar; Millan-Lara, Salud

    2012-01-01

    The objective of this research was to analyze the impact of the learning process in business administration and management of students' values, through the application of factor analysis to the information obtained in a survey consisting of students in the first and fifth year of studies. The study derived the following conclusions: First,…

  4. Human Resource Management in Small Businesses: Achieving Peak Performance

    OpenAIRE

    DREW, EILEEN PATRICIA

    2011-01-01

    PUBLISHED Cheltenham, UK. Northampton, MA, USA Series: New Horizons in Management This chapter addresses the largely under-researched theme of how entrepreneurs in Ireland manage their business lives in parallel with their family commitments, with specific reference to dependent children. Since the emergence of dual-earner couples as ?typical?, there has been an expanding attention to the working lives of parents and the issue of work?family conflict in the conte...

  5. Aligning enterprise risk management with business strategy and information systems

    OpenAIRE

    Althonayan, A; Keith, J.; Misiura, A

    2011-01-01

    Business leaders recognise effective risk management as one of the main success drivers for enterprises. Even though the Enterprise Risk Management (ERM) concept has evolved significantly in the past years, in the aftermath of recent economic crises it became evident some of its critical challenges still need to be addressed. The review of subject literature led to a conclusion that current ERM approaches failed to protect enterprise value in turbulent and risky market conditions. Therefore, ...

  6. TRENDS IN THE FIELD OF RISK MANAGEMENT BUSINESS TOURISM

    OpenAIRE

    ZHILENKO V. YU.; PАN BING

    2015-01-01

    The article analyzes the main risk factors in the tourist business, taking into account their specificity. We studied the sequence of steps tourism risk management. Considered a specific method to manage risk through the establishment of time limits for cancellation of the tour. Also investigated methods for transforming risk (the risk of failure, reduce the size of losses, reduce the frequency of damage or loss prevention). The main methods of reducing the account risks: insurance and divers...

  7. RESPONSIBLE BEHAVIOUR OR BUSINESS? SOCIAL RESPONSIBILITY (CSR) IN SPORT MANAGEMENT

    OpenAIRE

    Molnar, G.; Rathonyi-Odor, K.; Borbely, Akos

    2013-01-01

    CSR has become increasingly important in today’s business world and managers must consider not only the economic results of their decisions but also the legal, ethical, moral, and social impact and repercussions of each of their decisions. Some multinational companies’ CSR activities even clearly represent applicability of CSR in sport management. The aim of this study was to do a critical comparative analysis, present the changes, alterations in the traditional company philosophy, object...

  8. 27 CFR 1.42 - Change in ownership, management, or control of business.

    Science.gov (United States)

    2010-04-01

    ..., management, or control of business. 1.42 Section 1.42 Alcohol, Tobacco Products and Firearms ALCOHOL AND... ownership, management, or control of business. In the event of any change in the ownership, management, or..., management, or control of such business, or in the case of a corporation, the names and addresses of such...

  9. Principles and Approaches to Revenue Management Business

    OpenAIRE

    Trided Aleksandr N.

    2012-01-01

    In the articles the basic principles of revenue management of enterprises are considered. The approach to revenue management of enterprises from position of strategic management are offered. Expedience orientation of management of enterprise a profit on the receipt of the set having a special purpose income is grounded.В статье рассмотрены основные принципы управления доходами предприятий. Предложены подходы к управлению доходами предприятий с позиции стратегического управления. Обоснована це...

  10. Towards Business Process Management in networked ecosystems

    NARCIS (Netherlands)

    Grondelle, Jeroen; Zoet, Martijn; Versendaal, Johan

    2014-01-01

    Managing and supporting the collaboration between different actors is key in any organizational context, whether of a hierarchical or a networked nature. In the networked context of ecosystems of service providers and other stakeholders, BPM is faced with different challenges than in a conventional

  11. Opportunizing: A classic grounded theory study on business and management

    Directory of Open Access Journals (Sweden)

    Ólavur Christiansen

    2006-11-01

    Full Text Available Opportunizing emerged as the core variable of this classic GT study on business and management. Opportunizing is the recurrent main concern that businesses have to continually resolve, and it explains how companies recurrently create, identify, seize or exploit situations to maintain their growth or survival. Opportunizing is the recurrent creation and re-creation of opportunities in business. Opportunizing is basically what business managers do and do all the time. The problematic nature of opportunizing is resolved by a core social process ofopportunizing and its attached sub-processes that account for change over time and for the variations of the problematic nature of its resolution.Opportunizing has five main facets. These are conditional befriending (confidence building & modifying behavior,prospecting (e.g. information gaining, weighing up (information appraisal & decision-making, moment capturing (quick intervention for seizing strategic opportunities, andconfiguration matching (adjusting the business organization to abet the other activities of opportunizing.On a more abstract level, opportunizing has three more organizational facets: the physically boundary-less, the valuehierarchical, and the physically bounded. The first of these called perpetual opportunizing. This emerges from the conjunction of conditional befriending and prospecting. The second facet is called triggering opportunizing. It arises from the coming together of weighing up and moment capturing. The final facet is called spasmodic opportunizing. This happens when moment capturing and configuration matching unite.

  12. Best Practices for Managing Organizational Diversity

    Energy Technology Data Exchange (ETDEWEB)

    Kreitz, Patricia; /SLAC

    2007-10-15

    Organizations with increasingly diverse workforces and customer populations face challenges in reaping diversity's benefits while managing its potentially disruptive effects. This article defines workplace diversity and identifies best practices supporting planned and positive diversity management. It explores how academic libraries can apply diversity management best practices and provides a reading list for leaders and human resource managers wishing to optimize their organization's approach to diversity.

  13. Fundamentals of Value Based Management in practice of Quality management

    OpenAIRE

    Katarzyna Szczepańska

    2010-01-01

    The article discusses the practical aspects of using the theory of value management in quality management. Presents the essence of value based management (VBM) as a background of reflection on its links with quality management. Coherence of the concept in practice, been reviewed in the author’s own studies. The discovery of absence of sufficient procedural structure of the metrics of an economic – financial, to measure the value of the quality management system, points to a gap between the th...

  14. Complex of Key Instruments of Management of Operation Activity of a Small Business Trade Enterprise

    OpenAIRE

    Serdyuk Vira M.; Akayeva Tetyana Sh.

    2013-01-01

    The article offers a complex of key instruments of management of operation activity of a small business trade enterprise, including: 1) budgeting of operation activity; 2) its accounting by norms and deviations from them; 3) monitoring of operational activity of an enterprise, which envisages analysis of revealed deviations. The article shows the most efficient way of realisation and practical use of the presented concept - application of the "standard-cost" scheme within the framework of whi...

  15. Improving customer churn models as one of customer relationship management business solutions for the telecommunication industry

    OpenAIRE

    Slavescu, Ecaterina; Panait, Iulian

    2012-01-01

    Nowadays, when companies are dealing with severe global competition, they are making serious investments in Customer Relationship Management (CRM) strategies. One of the cornerstones in CRM is customer churn prediction, the practice of determining a mathematical relation between customer characteristics and the likelihood to end the business contract with the company. This paper focuses on how to better support marketing decision makers in identifying risky customers in telecom industry by us...

  16. A Virtual Community of Practice Proposal for Business Intelligence Researchers

    Directory of Open Access Journals (Sweden)

    Diana TÂRNĂVEANU

    2012-01-01

    Full Text Available In an economical post-crisis context, the general tendency is to migrate to stronger alliances that offer support. One solution is a virtual community of practice (VCoPs that offers an im-portant knowledge management tool, as it is based on common goals and shared interests on a large period of time, it is capable to develop the social capital, create new knowledge, exploit the existing tacit knowledge, stimulate innovation and disseminate the results. An organization can remain an important competitor in a changing market only optimizing performance, constantly taking advantage of the raisin opportunities, risking and being flexible at new multiple demands.

  17. ACHIEVING BUSINESS EXCELLENCE THROUGH CUSTOMER RELATIONSHIP MANAGEMENT

    OpenAIRE

    Georgeta SOAVA; Mircea RADUTEANU

    2013-01-01

    Customer relationship management is a marketing imperative, derived not only from the need to improve the company‘s financial situation, but of the undeniable advantages of loyalty and a customer base stabilization. Constituting itself as an innovative tool is still subject to varying interpretations as diverse ways of implementation, in the context of new guidelines of sales activity: optic change from the product to potential beneficiaries. Implementation of a system suitable CRM represents...

  18. Application of Marketing in Business Management

    OpenAIRE

    Šeda, Marek

    2015-01-01

    The subject of the submitted thesis "Application of marketing in management of companies" is an analysis of the current market situation where the company ABC operates and on the basis of this analysis to create a marketing plan. The theoretical part is devoted to defining the concepts of specialized literature, mainly focusing on the process of creating a marketing plan. The following section is devoted to, based on lessons learned from the theory itself, actual analysis and designing a mark...

  19. Management Academy LANL Business Systems: Property Management, Course #31036

    Energy Technology Data Exchange (ETDEWEB)

    Shepherd, Michael J. [Los Alamos National Lab. (LANL), Los Alamos, NM (United States); Rinke, Helen Mae [Los Alamos National Lab. (LANL), Los Alamos, NM (United States); Hanson, Todd [Los Alamos National Lab. (LANL), Los Alamos, NM (United States); Wolfe, Randy P. [Los Alamos National Lab. (LANL), Los Alamos, NM (United States)

    2016-07-08

    Los Alamos National Laboratory (LANL) is responsible for the efficient economical management of all government property in its stewardship. This training explains the role LANL managers have in managing, controlling, and disposing of government property. The Laboratory's goal is good asset management. By properly managing property across the facility, Laboratory managers can help ASM improve government property utilization and extend asset life, while reducing asset-related operating costs and expenditures.

  20. Risk leveling in business environments - A novel approach for macro risk management

    Directory of Open Access Journals (Sweden)

    Shahid Rasheed

    2015-05-01

    Full Text Available Purpose: The purpose of this study is to presents a structured risk management methodology for managing and controlling the risks in the macro business environments. This paper emphasizes to achieve risk settled environments for industry/ business growth. Design/methodology/approach: In this paper, we present an approach called ‘Risk Leveling’ which signifies both a concept and a methodology; it helps to manage risks in the macro business environments. Risk Leveling follows a multi-tier approach towards divergent risks and focuses on balancing the risky macro environs for better industry/ business settings. It recommends the utilization of the available resources in a systematic and efficient way for risk mitigation; such intent is pursued though a structured procedure which urges to reduce the risks to match them with the risk tolerance of the enterprises; it also attempts to diminish the mutual risk disparities giving rise a context in which no risk is seen too big or too small comparative to the others. The Risk Leveling process utilizes logical tools (e.g. AHP, ALARP etc. and mechanisms to reach the risk settled environments. Findings: Risk Leveling procedure adopted in the study moves through the standard risk management course and tends to pacify the macro risks to achieve risk settled environments for the industry. It suggests exploiting the mitigation efforts in a balanced and efficient way to conserve the resources. Originality/value: The regimes can practice it to pacify and regulate the macro risk forces in the designated industry/ market segments.

  1. Croatian employee’s behavior and attitudes with respect to ethical norms for business practices

    Directory of Open Access Journals (Sweden)

    Marina Dabić

    2009-07-01

    Full Text Available Ethical norms for business practices differ by intensity and variety across countries so managers from multinational corporations (MNCs entering transitional economies must be able to staff subsidiaries understanding this dilemma. The aim of this article is to get a better understanding of workers’ behavior and attitudes with respect to business ethics in Croatia. We explored four ethics issues: (1 attitude to ethical issues in general, (2 information manipulation, (3 environmental issues and (4 law issues. The question we pose is: can workers be placed into meaningful groups by consideration of the variation in a number of economic, demographic and behavioral/attitudinal traits? Improved knowledge of ethical behavior of different groups of workers should be useful to managers and policy makers who want to encourage ethical behavior among those segments of population where it is currently rare. Results could be useful both to policy makers at the government level, and to the managers who might be worried that a low sensitivity to ethical issues could influence their firms’ performance.

  2. SOA – AN ARCHITECTURE FOR MANAGEMENT BUSINESS

    Directory of Open Access Journals (Sweden)

    ALESSANDRO ROBERTO LUCENA1

    2012-07-01

    Full Text Available This work aims to present a study on Services Oriented Architecture – SOA components and to show how this architecture can contribute to integrate distributed systems, in private and government organizations, considering their need of using multiple information systems to accomplish their activities. Concepts related to these architectures, their components, implementation requirements, usage advantages and disadvantages, as well as a study of two examples of SOA architecture in government organizations will also be presented: the Interoperability Standards for Electronic Government (Padrões de Interoperabilidade de Governo Eletrônico - e-PING, and the Integrated Management System (Sistema de Gestão Integrada– SGI.

  3. IT APPLICATIONS PORTFOLIO MANAGEMENT UNDER BUSINESS AND IMPLEMENTATION UNCERTAINTY

    Institute of Scientific and Technical Information of China (English)

    Masafumi KOTANI; Junichi IIJIMA

    2008-01-01

    Corporations need to improve business processes in order to enhance velocity and service levels while reducing their processing costs and differentiating themselves in the face of competition.The levitation of importance beyond support roles has raised IT investment decisions to high priority in chief executive officers'agendas.Corporate planning groups as well as lines of business are increasingly applying techniques of IT applications portfolio management in a more systematic fashion to improve decision-making and resource-allocation processes. Recent advances in software engineering and IT service delivery methodologies have achieved the logical separation of business functions from implementation.This separation has made a new breed of innovative IT project possible with a new project risk structure;the adjustment of portfolio management techniques is appropriate.We present an integrated portfolio management model so that the corporation can focus on organic growth through sources at both the department and top management levels.The research gives clear advice as to how top management can seek economic growth by selecting an entrepreneurial strategic posture,implying a strong risk-taking propensity.By integrating a risk-return model and risk-tolerance paradigm to cope with today's risk structure,overall capabilities can improve the decision process and the corporation's performance as well.The application of the integrated technique to a Japanese manufacturing firm is described.

  4. BUSINESS RISK MANAGEMENT AND ENVIRONMENTAL COMPLIANCE: A REVIEW OF SHELL OIL SPILLS IN SYDNEY HARBOUR AUSTRALIA

    Directory of Open Access Journals (Sweden)

    Ika Putri Larasati

    2011-10-01

    Full Text Available A business risk has been an inherent part of companies’ activities nowadays. It relates to threats and opportunities which make a majority of companies manage the risk. The business risk also has been concerned by public particularly in term of environmental risk. A failure to manage the environment may result in negative reactions from public. The negative reactions are predicaments for company’s economy. Therefore, companies have also considered the significance of the environmental risk management. An example of these companies is Shell Oil Company which suffered environmental issue in 1999. Accordingly, this paper aims to evaluate the risk management conducted by the Shell Company which focuses on company’s effort to maintain good relationship with stakeholders in its environmental risk management. There were determinant factors in the successful risk management. The first factor is an efficient and effective implementation of risk management cycle. Secondly, a practice of risk management phase. The third factor is effective social activities. The fourth factor is a significance of risk management application since the establishment of company. The fifth factor is an importance of efficient and effective communication with stakeholders. Finally, a substantial contribution from media is prominent aspect in company’s risk management.

  5. A Research Strategy for Investigating Business Process Management Approaches

    Directory of Open Access Journals (Sweden)

    James Gibson

    2005-11-01

    Full Text Available We are witnessing a revolution in industry which, if successful, will change forever how business systems are developed and the type of staff required. This paradigm shift has only recently become possible as business process conceptual understanding evolved, technologies have matured and higher abstraction levels have become possible. Industry leads Business Processing Systems research as it has the strategic imperative and resources to be effective. Academic research is faced with three challenges: firstly, how to do effective research in an area of such broad scope, secondly, how to make research relevant to practice, thirdly how to spend limited resources effectively. This paper defines the research framework for effective academic research at the University of Wollongong by the Software Effective Process group. Effective research is enabled by co-ordinating research based on the primacy of the business model and its resultant effective representation in executable systems. The framework aims to build a core research team, promote strong synergy with existing research areas, and create academic and industry relevant research.. We report on the results to date of our pilot program and seek feedback and advice to help us refine our approach. A major Australian project is utilising a new software development lifecycle for ‘system of systems’ development which has arisen out of this research strategy. Later papers will report on both the theoretical basis and practical impacts of this work and other research by the group.

  6. Linking Theory with Practice in Basic Management

    Science.gov (United States)

    Carroll, Archie B.

    1974-01-01

    Instructors of management in higher education have not been cautious in explaining the relation between practice and theory in their basic courses. The author distinguished between the two in suggesting that management theory is based on observed practices and may or may not have broader application. (AG)

  7. Sustainable energy development material management team report. Fossil business unit

    International Nuclear Information System (INIS)

    Report of the Material Management Sustainable Energy Development (SED) Team was presented, outlining strategic directions and initiative for embedding SED principles in the materials management function. Six principles underlying SED were prescribed, accompanied by a framework for analysis. Excerpts from position papers used in the formulation of SED recommendations and initiatives were provided. The general theme of the recommendations was: (1) materials management activities should be review to ensure consistency with SED, (2) strategic alliances should be developed where appropriate and (3) staff in the Fossil Business Unit should promote SED among industry suppliers

  8. Talking about a (business continuity) revolution: Why best practices are wrong and possible solutions for getting them right.

    Science.gov (United States)

    Armour, Mark

    The business continuity profession has been following a methodology that has barely evolved since its inception. Unfortunately, the stodgy, labour-intensive practices of the past are poorly suited to today's fast-paced and ever-changing work environments. Proposed herein is a new approach to the discipline. Just as agile methodology revolutionised project management, new tactics in preparedness can drastically change how this profession is practised. That is the hope. If there is to be any significant change in business continuity ahead, it may just take a revolution. PMID:26642167

  9. Strategic Management of Business Performance Based on Innovations and Information Support in Specific Conditions of Slovakia

    Directory of Open Access Journals (Sweden)

    Rajnoha Rastislav

    2015-03-01

    Full Text Available Business performance management and measurement is a relatively complex and difficult process, which is currently undergoing significant changes in terms of both theory and practice. Previously used indicators, methods and models, largely based on financial indicators and methods of financial management, have been gradually modified and improved to provide owners and managers with a sufficient true and fair view of business performance. Despite the efforts for continuous improvement, it appears that the traditional management of enterprise performance based primarily on financial management hits its limits and companies around the world are beginning to promote new non-traditional indicators, methods and models, based primarily on non-financial, strategic and often qualitative indicators. We recommend that enterprises apply the selected methods and models of strategic business performance management in different industries of the Slovak Republic. By applying the selected strategic methods and models such as BSC, BI, strategic planning and controlling, innovations and others, a higher performance of companies can be achieved.

  10. NEW BUSINESS MODELS, THE RESTRUCTURE OF COMPETITION AND IMPLICATIONS ON BUSINESS MANAGEMENT AND TRADE STATISTICS

    OpenAIRE

    SERGHEI MARGULESCU; RICHARD POSPISIL

    2014-01-01

    Economists and managers should be aware today of the fact that some concepts and economic mechanisms need to be reconsidered in the context of the new aspects of globalization. The appearance of new types of business and new trade patterns on the international stage has led to the restructure of worldwide competition. “Traditional” competition between companies is replaced, in the context of the “globally integrated businesses” and the new division of labour based on the “function...

  11. Strengthen Business Management, Improve Internal Control System

    Institute of Scientific and Technical Information of China (English)

    He Yadong

    2011-01-01

    @@ Sarbanes-Oxley Act, is known as the strictest financial act enacted by US government since 1930s.Any enterprise that violates this act is to be severely punished with possible imprisonment of its top management, which will definitely put the company in the danger of losing reputation and refinancing ability as well as investors' trust.The development of the company will be inevitably jeopardized.As an enterprise listed in the US, starting from 2006, PetroChina shall be under the strict verification and assessment of the Sarbanes-Oxley act and construct a well-designed internal control system based on Section 404 in the act.An integrated internal

  12. ASSESSING THE IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES AND QUALITY CULTURE WITH COMPETITIVENESS OF SAUDI CONTRACTORS

    OpenAIRE

    Faihan Alotaibi; Rushami Zien Yusoff; Rabiul Islam

    2013-01-01

    Total quality management practices in construction industries can be described as the processes or that aligns the business performance strategy to the business processes in the hopes of achieving customer satisfaction and product and services quality. Quality culture conditions are strongly linked with project outcomes and hence, initiatives undertaken should be incorporated to the organizational cultural changes. The aim of the study is to determine the impact of total quality management pr...

  13. Management of Large-Scale Transformation Programs: State of the Practice and Future Potential

    OpenAIRE

    Lahrmann, Gerrit; Labusch, Nils; Winter, Robert; Uhl, Axel

    2012-01-01

    In addition to continuous, evolutionary optimizations, most enterprises also undergo revolutionary transformations from time to time. Knowledge about current corporate practice for coherent IT and business transformation is therefore very valuable. In this paper we present the results of an empirical study on the management of large-scale transformation programs that focuses on IT as much as business aspects. Companies that rate themselves as mature with regards to transformation management, ...

  14. Data management is the new 'winning' approach in the business of sports

    DEFF Research Database (Denmark)

    Cortsen, Kenneth

    2015-01-01

    Data management is a trend with the potential to create a positive turnaround for your business. In the business of sports, data management enhances the opportunities to improve organizational performances and brand equity.......Data management is a trend with the potential to create a positive turnaround for your business. In the business of sports, data management enhances the opportunities to improve organizational performances and brand equity....

  15. Knowledge management practices at selected banks in South Africa

    Directory of Open Access Journals (Sweden)

    Joel Chigada

    2015-02-01

    Full Text Available Background: Effective knowledge organisations (EKO create dynamic capabilities through the acquisition, creation, sharing and retention of knowledge. These EKOs are designed to enable an organisation to improve best practices in business. As knowledge is different from other organisational resources, decision-makers ought to understand the importance of knowledge to an organisation. In order to fully utilise knowledge-management (KM practices and to enhance efficiency, management should appreciate and understand the importance of KM. A proper understanding of KM will add value to organisational knowledge. Objective: This study focused on investigating the knowledge-management practices at selected banks in South Africa. The objective was to establish the extent to which selected banks had implemented knowledge-management practices such as the acquisition, sharing and retention of knowledge.Method: Quantitative and qualitative data for this study were collected through the use of a multi-methods approach. Data were collected from middle and senior managers through the use of questionnaires and an interview protocol. All usable quantitative data were analysed using Survey Monkey and Microsoft Excel 2010 whilst thematic analysis was used to extract detailed, rich and complex data accounts from interviews. Results: Though the study revealed the presence of KM practices at selected banks, KM concepts were not universally understood, thus impeding the organisation-wide implementation of KM practices. Knowledge-management practices were only discussed as a footnote because no formal policies existed to add value to KM initiatives. Conclusion: The study concludes that organisations such as banks should perform a knowledge inventory. Knowledge inventories will become handy during the process of developing KM policies and practices for integrating work processes, collaborating and sharing (including the efficient use of knowledge technology platforms and

  16. Audiology practice management in South Africa: What audiologists know and what they should know

    OpenAIRE

    Deidré Breytenbach; Alta Kritzinger; Maggi Soer

    2015-01-01

    Background: In future, the South African Department of Health aims to purchase services from accredited private service providers. Successful private audiology practices can assist to address issues of access, equity and quality of health services. It is not sufficient to be an excellent clinician, since audiology practices are businesses that must also be managed effectively.Objective: The objective was to determine the existing and required levels of practice management knowledge as perceiv...

  17. Q&As as for Foreign Business Practice in China

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    @@ Q:We are a foreign-invested enterprise, an auto distributor.Since we plan to engage in auto renting business, we want to consult issues about relevant laws and regulations and procedures for application. As we have the same business in other places of China, may we ask whether those regulations are applicable throughout China?

  18. Best practice of nurse managers in risk management

    Directory of Open Access Journals (Sweden)

    Veridiana Tavares Costa

    2013-09-01

    Full Text Available OBJECTIVE: to identify the actions, undertaken by nurse managers in a risk management program, considered as best practice. METHOD: a case study undertaken in a private hospital in the south of Brazil. A risk manager and nurse managers working in a risk management program participated in this study. The data was collected between May and September 2011 through analysis of documents, semi-structured interviews and non-participant observation. Based on the triangulation, the data was analyzed through practical measures. RESULTS: educational actions, the critical analysis of the context, and the multiple dimensions of the management were evidenced as best practice. CONCLUSIONS: the broadening of understanding regarding risk management best practice offers further support for nurse managers to achieve excellence in their actions and thus provide safe and quality care.

  19. Transforming Knowledge into Business Value: The Bilingual Glossary of Knowledge Management Terms and Definitions

    Directory of Open Access Journals (Sweden)

    Mirela PUSCASU

    2008-01-01

    Full Text Available The paper presents the reasons for compiling a corpus of concepts related to information generation and sharing in the 21st century organization, which resulted in the bilingual glossary of Knowledge Management. The latter contains terms defined throughout the sources consulted, as well as the most common terms a reader will encounter in the Knowledge Management literature. The glossary offers its users an easy to access body of definitions and explanations of key terms and phrases related to Knowledge Management concepts and practices, along with their translation into Romanian. By focusing attention on the importance of transforming knowledge into business value, the research made prior to the identification of the glossary entries was based on an approach designed to facilitate a better understanding of the links between Knowledge Management practices and organizational goals.

  20. RELATIONSHIP BETWEEN HARD TOTAL QUALITY MANAGEMENT PRACTICES AND ORGANIZATIONAL PERFORMANCE IN MUNICIPALITIES

    OpenAIRE

    Abdullah ALNasser; Rushami Zien Yusoff; Rabiul Islam

    2013-01-01

    Hard total quality management has now become the major business strategy in current management and has currently been taken up by companies around the globe. The aim of the study is to determine the relationship between hard total quality management practices and performance in municipalities. A quantitative research design was adopted to collect data. Multiple regression analysis method was used to conduct this study. The findings of the study will contribute to both theory and practice. The...