WorldWideScience

Sample records for business management practices

  1. Business and Practice Management Knowledge Deficiencies in Graduating Orthopedic Residents.

    Science.gov (United States)

    Miller, D Joshua; Throckmorton, Thomas W; Azar, Frederick M; Beaty, James H; Canale, S Terry; Richardson, David R

    2015-10-01

    We conducted a study to determine the general level of knowledge that orthopedic residents have on business and practice management topics at graduation and to evaluate the level of knowledge that practicing orthopedic surgeons need in order to function effectively in a medical practice. Residency graduates from a single training program were asked to complete a survey that gathered demographic information and had surgeons rate their understanding of 9 general business and practice management skills and the importance of these skills in their current practice situation. The amount of necessary business knowledge they lacked at graduation was defined as a functional knowledge deficiency (FKD) and was calculated as the difference between the reported importance of a topic in current practice and the level of understanding of that topic at graduation (larger FKD indicates greater deficiency). Those in physician-managed practices reported significantly higher levels of understanding of economic analytical tools than those in nonphysician-managed practices. There were no other statistically significant differences among groups. Hospital-employed physicians had the lowest overall FKD (4.0), followed by those in academic practices (5.1) and private practices (5.9). Graduating orthopedic surgeons appear to be inadequately prepared to effectively manage business issues in their practices, as evidenced by the low overall knowledge levels and high FKDs.

  2. Performance appraisal: helpful hints for the busy medical practice manager.

    Science.gov (United States)

    Bolon, Douglas S

    2006-01-01

    This article describes the performance appraisal process in terms of its three fundamental steps. defining job performance, measuring actual job performance, and providing job performance feedback. Given that most practice managers wear many hats and do not have extensive experience or staff support in human resources, the purpose of this article is to provide these busy individuals with useful, practical suggestions that should enhance the effectiveness of the performance appraisal process for nonphysician employees within the medical practice setting. Performance appraisal should be a priority for all practice managers, as the performance of individual employees represents the key to long-term success for any medical practice.

  3. A manager's guide to ISO22301 a practical guide to developing and implementing a business continuity management system

    CERN Document Server

    Drewitt, Tony

    2013-01-01

    A concise and practical guide to the ISO22301 benchmark for business continuity management. Essential reading for all managers, executives and directors with any interest or involvement in operational risk or business continuity management.

  4. Managing business model innovation risks - lessons for theory and practice

    DEFF Research Database (Denmark)

    Taran, Yariv; Chester Goduscheit, René; Boer, Harry

    2015-01-01

    This paper focuses on the challenges related to, and the risk management needed in, the process of business model innovation. Business model innovation may involve hefty investments, high levels of uncertainty, complexity and, inevitably, risk. Although many firms follow a first mover strategic...... industrial firms, we discuss the reasons that led to these failures, and outline various possible solutions for practitioners to manage business model innovation adequately....... approach, arguing from a “no risk no reward” aphorism, a sloppy implementation approach towards business model innovation may result in catastrophic, sometimes even fatal, consequences to a firm’s core business. Based on four unsuccessful business model innovation experiences, which took place in three...

  5. Polish Business Management: A Contredanse of Theory and Practice

    Directory of Open Access Journals (Sweden)

    Andrzej K. Koźmiński

    2017-01-01

    Full Text Available In the early 1990s, when I was spending most of my time teaching and conducting research at the UCLA Anderson School of Management, my dear friend and co-author of numerous publications, Professor Donald P. Cushman from the State University of New York in Albany, wrote to me: “Do not waste your time here, focus on what is happening in Poland, in this one-of-a-kind ‘management laboratory’ developing there at the moment. In order to catch up, Poles will need to absorb the entire acquis of management theory and practice over a very short period of time. It is an unprecedented situation, so go and watch, explain, participate”. I realized that for a researcher interested in management, it was indeed an unparalleled opportunity and one I simply could not miss. The fruit of my observations was the frst book on the business management transformation process in Poland and other countries of “the Socialist bloc” to be published in the U.S. (Koźminski, 1993, followed by numerous other studies and publications (Koźminski, 1998; 2008a; 2008b; 2008c; 2013; Koźminski i Yip, 2000.

  6. Practical IT service management a concise guide for busy executives

    CERN Document Server

    Thejendra, BS

    2008-01-01

    Practical IT Service Management is a clear, concise and to the point guide to implementing IT service management (ITSM). It is based on ITIL Version 3, one of the most widely accepted best-practice approaches to ITSM

  7. Practical Teaching & Learning Model: A Modern Dimension for Business Management Schools

    Science.gov (United States)

    Kolachi, Nadir Ali

    2013-01-01

    Purpose: The purpose of this research is to evaluate and investigate the most suitable model required for teaching business Management curriculum. The paper will report a new dimension of Business Management Teaching. For this purpose, a Practical teaching & Learning Model has been prepared and will be discussed through qualitative research…

  8. Managing performance through business processes from BPM to the practice of process management

    CERN Document Server

    Thiault, Dominique

    2012-01-01

    Centred on the performance of the company, this book is a practical guide that organises Business Process Management (BPM) around these major subjects, such as process management, process governance, or the setting up a successful process approach in the company. Each of these subjects is introduced didactically, alternating examples and in-depth information. Relying on implementation recommendations, practical sheets, and illustrations, managing performance through processes can be used, first, to increase the chances that the objectives will be reached and to improve company performance (industrial organisation, service organisation, private or public sector) and to offer methods, rules, models, and practical supports that can easily be reused. The result of a combination of several experiences in the field and of rewarding encounters with managers, experts, and high-level executives, this book durably places the processes in their managerial dimension. It also presents an opening to a systematic approach t...

  9. Time management tips, tricks, and exercises for busy medical practice employees.

    Science.gov (United States)

    Hills, Laura

    2012-01-01

    Working in a busy medical practice requires excellent time management skills and an ability to handle those unanticipated emergencies, urgencies, and monkey-wrenches that can and often do throw a well-planned day out of whack. This article offers busy medical practice employees 50 time management tips to help them manage their time well. It focuses specifically on eliminating time wasters, working more efficiently, and developing personal goals and habits that can increase productivity, reduce stress, and make working in the practice more enjoyable. This article also offers several hands-on time management exercises, including a time management self-assessment quiz, a multitasking exercise, and a time drain exercise. These can be completed individually or collaboratively with other members of the medical practice team. Finally, this article explores 12 popular time management myths and how a medical practice employee can increase his or her productivity by identifying and harnessing his or her productivity "happy hour(s)".

  10. Climate Change Risk Management Consulting: The opportunity for an independent business practice

    Science.gov (United States)

    Ciccozzi, R.

    2009-04-01

    The Paper outlines the main questions to be addressed with reference to the actual demand of climate change risk management consulting, in the financial services. Moreover, the Project shall also try to investigate if the Catastrophe Modelling Industry can start and manage a business practice specialised on climate change risk exposures. In this context, the Paper aims at testing the possibility to build a sound business case, based upon typical MBA course analysis tools, such as PEST(LE), SWOT, etc. Specific references to the tools to be used and to other contribution from academic literature and general documentation are also discussed in the body of the Paper and listed at the end. The analysis shall also focus on the core competencies required for an independent climate change risk management consulting business practice, with the purpose to outline a valid definition of how to achieve competitive advantage in climate change risk management consulting.

  11. Effect of Knowledge Management Practices on Business Performance in Bangladesh Pharmaceutical Industry

    Directory of Open Access Journals (Sweden)

    Rafikul Islam

    2012-12-01

    Full Text Available During the past decade, the area Knowledge Management (KM has drawn considerable attention from researchers. This is due to the fact that firms’ performances are increasingly hinge upon managing knowledge of their employees rather than managing only physical facilities and resources. The present study intends to investigate the effect of KM practices on business performance in Bangladesh Pharmaceutical industry. Factor analysis has identified three factors of KM, namely organization culture, IT infrastructure and performance measurement. Structural Equation Modelling application has found that IT infrastructure and performance measurement have positive impact on business performance, while no significant relationship was observed between organization culture and business performance. Managerial implications of the findings are put forward.

  12. CAN BUSINESS EDUCATION CHANGE MANAGEMENT PRACTICES IN NON-WESTERN SOCIETIES: LESSONS FROM LEBANON

    Directory of Open Access Journals (Sweden)

    Finlay Jim

    2013-07-01

    Full Text Available The purpose of this study was to determine the degree to which students from an American-style Business School in Lebanon expect the managerial behaviors that they are taught in the classroom to actually be applied by managers in the Lebanese workplace. Broadly categorized as accountability, gender equity, religious tolerance, consultation and transparency, the authors found little indication that such expectations existed. Even when they could be identified such as with racial equality, their relative strength was so weak that they were barely above neutral on a 10-point scale. What was perhaps most troubling was that expectation for the elimination of bribery and corruption actually declined as students matriculated through the curriculum. At least for the time being, it appears that Lebanese business students do not anticipate encountering American-style management practices, which have formed the core of the Business courses, when they enter the workforce.

  13. Does the Gap Matter? A Study of IT and Business Culture Toward Customer Relationship Management Practice

    Directory of Open Access Journals (Sweden)

    T. Limsarun

    2010-12-01

    Full Text Available Nowadays, Customer Relationship M anagement (CRM has become the important part of business due to the benefit of analyze sale opportunities, campaigns management, personalization to each individual customer, cross-selling and up-selling. Unfortunately, many research evidence shows that most of the companies fail to make their CRM effort to pay off. Thus success CRM is required co-operate from the management and end user buy-in from every department in the CRM installed companies. Therefore this study aims to highlight the different between Information Technology culture and Business culture. The finding has shown the significant of the culture gap toward CRM practice, while each part of the organization has to take care for their role and responsibility in order to success in CRM practice.

  14. The Customer Relationship Management in Terms of Business Practice in Slovakia

    Science.gov (United States)

    Urdziková, Jana; Jakábová, Martina; Saniuk, Sebastian

    2012-12-01

    The aim of the article is to present the results of the research on focus on the customer in relation to the use of customer relationship management in selected business subjects in Slovakia. The main goal of the research is the mapping of current state to ensure the principle of customer orientation and utilizing of CRM in organizations and industrial enterprises in Slovakia. This is the mapping of the current situation of that problem in practical conditions and determines potential opportunities for improvement.

  15. Practical business statistics

    CERN Document Server

    Siegel, Andrew

    2011-01-01

    Practical Business Statistics, Sixth Edition, is a conceptual, realistic, and matter-of-fact approach to managerial statistics that carefully maintains-but does not overemphasize-mathematical correctness. The book offers a deep understanding of how to learn from data and how to deal with uncertainty while promoting the use of practical computer applications. This teaches present and future managers how to use and understand statistics without an overdose of technical detail, enabling them to better understand the concepts at hand and to interpret results. The text uses excellent examples with

  16. A mini-midwifery business institute in a midwifery professional roles course: an innovative teaching strategy for successful career planning and business management of practice.

    Science.gov (United States)

    Jesse, D Elizabeth; Dewees, Connie; McDowell, William C

    2015-01-01

    It is essential to include teaching strategies in midwifery education that address career planning and the business aspects of practice. This article presents the Mini-Midwifery Business Institute (M-MBI), an innovative teaching strategy for midwives that can also be applied to other advanced practice professions. The M-MBI can be integrated into a professional roles course. Before and after graduation, midwifery students and other advanced practice professionals can use the information to gain confidence and skills for successful career planning and the business management of practice.

  17. Business Management Practices for Small to Medium Sized Forest Products Firms

    OpenAIRE

    Espinoza, Omar Alejandro; Smith, Robert,

    2015-01-01

    This book offers advice and information for starting and guiding a small forest products business. It emphasizes the importance of business planning, human resource planning, marketing, and operations and financial management.

  18. Strategic Management: The theory and practice of strategy in (business) organizations

    DEFF Research Database (Denmark)

    Jofre, Sergio

    This work is the result of an ongoing study on the patterns and trends on both the theory and practice in the field of strategic management carried out at the Section of Innovation Systems and Foresight. The report focuses on different issues regarding the broad topic of strategy in organizations...... knowledge on human cognition and organizations’ behaviour. These issues are addressed from the perspective of influential scholars and practitioners of different disciplines, yet they are discussed from the angle of business organizations.......This work is the result of an ongoing study on the patterns and trends on both the theory and practice in the field of strategic management carried out at the Section of Innovation Systems and Foresight. The report focuses on different issues regarding the broad topic of strategy in organizations...

  19. A tool to measure whether business management capacity in general practice impacts on the quality of chronic illness care.

    Science.gov (United States)

    Holton, Christine H; Proudfoot, Judith G; Jayasinghe, Upali W; Grimm, Jane; Bubner, Tanya K; Winstanley, Julie; Harris, Mark F; Beilby, Justin J

    2010-11-01

    Our aim was to develop a tool to identify specific features of the business and financial management of practices that facilitate better quality care for chronic illness in primary care. Domains of management were identified, resulting in the development of a structured interview tool that was administered in 97 primary care practices in Australia. Interview items were screened and subjected to factor analysis, subscales identified and the overall model fit determined. The instrument's validity was assessed against another measure of quality of care. Analysis provided a four-factor solution containing 21 items, which explained 42.5% of the variance in the total scores. The factors related to administrative processes, human resources, marketing analysis and business development. All scores increased significantly with practice size. The business development subscale and total score were higher for rural practices. There was a significant correlation between the business development subscale and quality of care. The indicators of business and financial management in the final tool appear to be useful predictors of the quality of care. The instrument may help inform policy regarding the structure of general practice and implementation of a systems approach to chronic illness care. It can provide information to practices about areas for further development.

  20. Virtual Relationships and Real Benefits: Using E-Mentoring to Connect Business Students with Practicing Managers

    Science.gov (United States)

    de Janasz, Suzanne C.; Ensher, Ellen A.; Heun, Christian

    2008-01-01

    This article reports the results of our study of electronic mentoring (e-mentoring) in a population of business students. As career paths have become more fluid and less predictable, a growing number of educational and business organizations have implemented traditional and, more recently, e-mentoring programs. But practice is ahead of evaluation…

  1. An Assessment of Research Supervision: A Leadership Model Enhancing Current Practices in Business and Management

    Science.gov (United States)

    Morrison, James L.; Oladunjoye, Ganiyu T.; Onyefulu, Cynthia

    2007-01-01

    Students enrolled in business and management assessed the research supervisory process less favorably when compared with their counterparts. In this article, the authors found that there was considerable dissatisfaction with the interaction and relationships that students had with their supervisors, especially within the business program. As a…

  2. Business Continuity Management Plan

    Science.gov (United States)

    2014-12-01

    global philosophy which includes terminology from ISO 22301:2012, the International Standard for business continuity management systems (BCI, 2014b...NAVAL POSTGRADUATE SCHOOL MONTEREY, CALIFORNIA MBA PROFESSIONAL REPORT BUSINESS CONTINUITY MANAGEMENT PLAN December 2014...

  3. The business of dental practice

    Directory of Open Access Journals (Sweden)

    Niken Widyanti Sriyono

    2006-06-01

    Full Text Available Globalization including General Agreement on Trade in Services (GATS and Asia Fair Trade Agreement (AFTA are a new free trade system. In globalization era, there will be an intense and free competition in looking for jobs throughout the world. This new system will affect the health services system in which health services tend to follow an industrial model. Meaning that dentistry or dental health services tend to be part of a business system, and this system has caused controversy among the community and the profession itself. The results of the discussion revealed that professional and business of dentistry is compatible and complementary. The tendency of increasing number of legal form of practice (group and a professional corporation and the worldwide advertisement of these practices supported the premise that delivering dental practice tends to follow the industrial model. Dentists should not only more focus on achieving financial success in running the business of practice but profession should have the most concern for the people who seek their services. Delivering quality of dental care depends on the high skill of the dentist and on the satisfactory income for the survival of the practice in the long run, and this make the practice will be viewed by the public and profession as being appropriate and of high quality. Facing the globalization, besides possessing high clinical skill, dentists must have a firm understanding of management concepts and apply them in their practice. In conclusion: The profession and the business of dentistry are compatible and complementary. The delivery of the dental services tends to follow the industrial model, which is a current reality. Dentist should concern more on the delivering high quality of dental services, not only focus on the business of the practice, although the satisfactory income is important for the survival growth of the practice in the long run. It is suggested for dentists to follow as

  4. Sewage Purification Business Process Management

    Directory of Open Access Journals (Sweden)

    Esad Ahmetagić

    2011-09-01

    Full Text Available This paper presents the current level of drainage and sewage purification facilities built in the Autonomous Province of Vojvodina, a territorial unit of the Republic of Serbia. It also points out the issues related to organized business management in companies involved in this business.The management of business processes in sewage purification involves a comprehensive cycle: business organizing process, issues of standard, investments, workforce, and information system design as factors in establishing an effective organization of business processes. The definition of gap existing between the current approach to organizing business activities and the need to establish an approach based on knowledge, information technologies, and effective business process management points to the necessity for organization redesign and standard definition in business process management. Sewage purification business process management in Vojvodina, the Republic of Serbia has been elaborated through theoretical presentation and a practical example realized by electronic ISO 9001:2008 system of quality management in public water utility company JKP "Vodokanal" Sombor.

  5. Assessing Practical Intelligence in Business School Admissions: A Supplement to the Graduate Management Admissions Test

    Science.gov (United States)

    Hedlund, Jennifer; Wilt, Jeanne M.; Nebel, Kristina L.; Ashford, Susan J.; Sternberg, Robert J.

    2006-01-01

    The Graduate Management Admission Test (GMAT) is the most widely used measure of managerial potential in MBA admissions. GMAT scores, although predictive of grades in business school, leave much of the variance in graduate school performance unexplained. The GMAT also produces disparities in test scores between groups, generating the potential for…

  6. The effect of quality management practices on operational and business results in the petroleum industry in Iran

    Science.gov (United States)

    Mellat Parast, Mahour

    The trend toward globalization has challenged management thinking, organizational practices, and the ways companies interact with their customers and suppliers as well as with other segments of society. One such practice, Total Quality Management (TQM), has emerged as a management paradigm for enhancing organizational performance and profitability, to the extent that it has been regarded as "the second industrial revolution" (Kanji, 1990). Despite extensive research in quality management, little empirical research has been done on this in an international context, especially in the Middle East. This study attempts to investigate: (1) the relationship among quality management constructs based on the Malcolm Baldrige National Quality Award; and (2) the effect of quality management practices on operational and business results in the petroleum industry. A validated and reliable survey instrument was used for the study to collect data from 31 project managers/consultants in the petroleum industry in Iran. The results of the correlation analysis show that top management support is the major driver of quality management, which significantly correlates with other quality management practices. It was also found that customer orientation is not significantly correlated with external quality results (profitability). A regression analysis indicated top management support, employee training, and employee involvement as the three statistically significant variables in explaining the variability in internal quality results. Furthermore, it was found that internal quality results was statistically significant in explaining the variability of external quality results.

  7. Implementing business continuity management systems and sharing best practices at a European bank.

    Science.gov (United States)

    Aronis, Stelios; Stratopoulos, Georgios

    2016-01-01

    This paper provides an overview of the methodology applied by the Alpha Bank Group in order to implement a business continuity management (BCM) programme to its parent company (Alpha Bank SA), as well as to its subsidiaries in Albania, Bulgaria, Cyprus, Former Yugoslav Republic of Macedonia, Greece, Romania, Serbia, UK and Ukraine. It also reviews the problems faced, how they were overcome and the lessons learned. When implementing a BCM programme in a large organisation, it is very important to follow the methodology described by BCM standard ISO 22301, otherwise the business continuity plan is unlikely to work efficiently or comply with the business recovery requirements, as well as with the requirements of other interested parties, such as customers, regulatory authorities, vendors, service providers, critical associates, etc.

  8. The Logic of Business vs. the Logic of Energy Management Practice

    DEFF Research Database (Denmark)

    Taudal Poulsen, René; Johnson, Hannes

    2016-01-01

    A major part of the world fleet of more than 47,000 merchant ships operates under conditions that hamper energy efficiency and efforts to cut CO2 emissions. Valid and reliable data sets on ships' energy consumption are often missing in shipping markets and within shipping organizations, leading...... professionals in 34 shipping organizations in Denmark. Best practices, which require several years to implement, are identified, as are common challenges in implementing such practices—related to data collection, incentives for data misreporting, data analysis problems, as well as feedback and communication...... problems between ship and shore. This study shows how the logic of good energy consumption monitoring practices conflict with common business practices in shipping companies – e.g., through short-term vessel charters and temporary ship organizations – which in turn can explain the slow adoption of energy...

  9. Small business, cash budgets and general practice.

    Science.gov (United States)

    Jackson, A R

    1991-01-01

    In practice management, general practice falls into the category of small business with all its attendant generic problems. Disciplined planning and good financial management are not often seen in small business. These are required if general practitioners are to continue (or return to) the provision of high quality medical services. An effective budget process, especially cash-flow budgeting, is the key to successful planning and financial management. Budgeting will bring Control, Co-ordination, and Credibility to your practice. It will enable you to set goals and to achieve them.

  10. Business Process Management

    Science.gov (United States)

    Mendling, Jan

    The recent progress of Business Process Management (BPM) is reflected by the figures of the related industry. Wintergreen Research estimates that the international market for BPM-related software and services accounted for more than USD 1 billion in 2005 with a tendency towards rapid growth in the subsequent couple of years [457]. The relevance of business process modeling to general management initiatives has been previously studied in the 1990s [28]. Today, Gartner finds that organizations that had the best results in implementing business process management spent more than 40 percent of the total project time on discovery and construction of their initial process model [265]. As a consequence, Gartner considers Business Process Modeling to be among the Top 10 Strategic Technologies for 2008.

  11. Developing students' time management skills in clinical settings: practical considerations for busy nursing staff.

    Science.gov (United States)

    Cleary, Michelle; Horsfall, Jan

    2011-06-01

    In clinical settings, nursing staff often find themselves responsible for students who have varying time management skills. Nurses need to respond sensitively and appropriately, and to teach nursing students how to prioritize and better allocate time. This is important not only for developing students' clinical skills but also for shaping their perceptions about the quality of the placement and their willingness to consider it as a potential work specialty. In this column, some simple, practical strategies that nurses can use to assist students with improving their time management skills are identified.

  12. A Practical Approach to Managing Spreadsheet Risk in a Global Business

    CERN Document Server

    Lemon, Thomas

    2010-01-01

    Spreadsheets are used extensively within today's organisations. Although spreadsheets have many benefits, they can also present a significant risk exposure, requiring appropriate management. Protiviti has worked with a number of organisations, ranging in size up to huge multi-nationals, to help them build appropriate spreadsheet governance frameworks, including the design and implementation of policies, minimum design standards, control processes, training and awareness programmes and the consideration and implementation of spreadsheet management tools. This paper presents a case-study explaining the practical and pragmatic approach that was recently taken to control spreadsheet risk at one of Protiviti's clients - a global energy firm.

  13. Principled Leadership and Business Diplomacy. A Practical, Values-Based Direction for Management Development.

    Science.gov (United States)

    London, Manuel

    1999-01-01

    Describes business diplomacy based on the Japanese concept of kyosei (working for the common good). Gives case examples of application of principled diplomacy to ethical dilemmas and suggests ways to establish an organizational culture to support principled business leadership. (SK)

  14. Business Communications Students Demonstrate Realistic Business Practices.

    Science.gov (United States)

    Lehman, Carol M.

    1987-01-01

    Suggests that business communication students can improve their management and communications skills by forming teams and playing the roles of corporate employees, including holding stockholders' meetings, drawing up reports, discussing new products, and in general honing their professional appearance and conduct. (JC)

  15. Business management practices in the power industry: Decision making in a market economy

    Energy Technology Data Exchange (ETDEWEB)

    Brown, J.H. [Fieldstone Private Capital Group, New York, NY (United States); Rosel, V. [Fieldstone Private Capital Group, Prague (Czechoslovakia)

    1995-12-01

    Management of a free market power industry, or managing the transition from a planned economy to a free market one, is driven by a fundamental economic premise - it is unrealistic (and economically unsound) to try to shelter end users (manufacturers or otherwise) from the true cost of energy: (i) energy prices are a function of fuel inputs (ii) fuel inputs are world priced (iii) end users must pay prices based on true costs Trying to counter any of these dictates will cause economic inefficiencies and misallocations. Managers of energy production in a free market economy must therefore learn to acquire data, and learn to extrapolate. As information is never complete, or perfect, managers must learn to consider contingencies, alternatives and options. In a free market economy, the decision to build a power facility is not controlled simply by the recognition of a perceived need for more power in an area. Because survival in a free market economy requires making a profit, as part for the decision process managers must: (i) talk to their customers to determine power needs into the future (ii) talk to their input suppliers, and arrange contracts (iii) make sure that there is a spread between cost and revenue As stated this is a simple recipe, but is difficult in practice. To perform any forecasting, managers must acquire control over cost, so as to have a base from which to judge the continued profitability or potential profitability, of any current activity or future ventures. It should be noted that planning for the future is difficult at any time but even more so when moving through an era where in the entire economy is undergoing systemic changes. Historic customer base, and historic supply arrangements, may not mean much. Therefore, managers must keep acquiring information, and updating forecasts.

  16. Modeling business processes: theoretical and practical aspects

    Directory of Open Access Journals (Sweden)

    V.V. Dubininа

    2015-06-01

    Full Text Available The essence of process-oriented enterprise management has been examined in the article. The content and types of information technology have been analyzed in the article, due to the complexity and differentiation of existing methods, as well as the specificity of language, terminology of the enterprise business processes modeling. The theoretical aspects of business processes modeling have been reviewed and the modern traditional modeling techniques received practical application in the visualization model of retailers activity have been studied in the article. In the process of theoretical analysis of the modeling methods found that UFO-toolkit method that has been developed by Ukrainian scientists due to it systemology integrated opportunities, is the most suitable for structural and object analysis of retailers business processes. It was designed visualized simulation model of the business process "sales" as is" of retailers using a combination UFO-elements with the aim of the further practical formalization and optimization of a given business process.

  17. Delivering business analytics practical guidelines for best practice

    CERN Document Server

    Stubbs, Evan

    2013-01-01

    AVOID THE MISTAKES THAT OTHERS MAKE - LEARN WHAT LEADS TO BEST PRACTICE AND KICKSTART SUCCESS This groundbreaking resource provides comprehensive coverage across all aspects of business analytics, presenting proven management guidelines to drive sustainable differentiation. Through a rich set of case studies, author Evan Stubbs reviews solutions and examples to over twenty common problems spanning managing analytics assets and information, leveraging technology, nurturing skills, and defining processes. Delivering Business Analytics also outlines the Data Scientist's Code, fifteen principle

  18. Alignment of Business Process Management and Business Rules

    NARCIS (Netherlands)

    Zoet, Martijn; Versendaal, Johan; Ravesteijn, Pascal; Welke, Richard

    2011-01-01

    From the article: Business process management and business rules management both focus on controlling business activities in organizations. Although both management principles have the same focus, they approach manageability and controllability from different perspectives. As more organizations dep

  19. Managing a new collaborative entity in business organizations: understanding organizational communities of practice effectiveness.

    Science.gov (United States)

    Kirkman, Bradley L; Mathieu, John E; Cordery, John L; Rosen, Benson; Kukenberger, Michael

    2011-11-01

    Companies worldwide are turning to organizational communities of practice (OCoPs) as vehicles to generate learning and enhance organizational performance. OCoPs are defined as groups of employees who share a concern, a set of problems, or a passion about a topic and who strengthen their knowledge and expertise by interacting on a consistent basis. To date, OCoP research has drawn almost exclusively from the community of practice (CoP) literature, even though the organizational form of CoPs shares attributes of traditional CoPs and of organizational teams. Drawing on Lave and Wenger's (1991) original theory of legitimate peripheral participation, we integrate theory and research from CoPs and organizational teams to develop and empirically examine a model of OCoP effectiveness that includes constructs such as leadership, empowerment, the structure of tasks, and OCoP relevance to organizational effectiveness. Using data from 32 OCoPs in a U.S.-based multinational mining and minerals processing firm, we found that external community leaders play an important role in enhancing OCoP empowerment, particularly to the extent that task interdependence is high. Empowerment, in turn, was positively related to OCoP effectiveness. We also found that OCoPs designated as "core" by the organization (e.g., working on critical issues) were more effective than those that were noncore. Task interdependence also was positively related to OCoP effectiveness. We provide scholars and practitioners with insights on how to effectively manage OCoPs in today's organizations.

  20. Project management of business process

    OpenAIRE

    Jovanović, Slaviša

    2011-01-01

    This thesis presents one of the hottest areas in today's software industry, business process management (. Business Process Management has become an important tool for companies to hone their capabilities and business processes to adjust rapid and sudden changes in the marketplace and achieve the set of plans. Thesis is divided into two parts. The first section provides an overview of the scope of business process management through the project approach, historically defined its...

  1. Business continuity 2014: From traditional to integrated Business Continuity Management.

    Science.gov (United States)

    Ee, Henry

    As global change continues to generate new challenges and potential threats to businesses, traditional business continuity management (BCM) slowly reveals its limitations and weak points to ensuring 'business resiliency' today. Consequently, BCM professionals also face the challenge of re-evaluating traditional concepts and introducing new strategies and industry best practices. This paper points to why traditional BCM is no longer sufficient in terms of enabling businesses to survive in today's high-risk environment. It also looks into some of the misconceptions about BCM and other stumbling blocks to establishing effective BCM today. Most importantly, however, this paper provides tips based on the Business Continuity Institute's (BCI) Good Practices Guideline (GPG) and the latest international BCM standard ISO 22301 on how to overcome the issues and challenges presented.

  2. Best Practices in Project Management

    OpenAIRE

    Liviu ILIES; Emil CRISAN; Ioana Natalia MURESAN

    2010-01-01

    Project management has evolved over time, becoming the principal mean of dealing with change in modern organizations. Best practices have occurred as a result of business evolution and of practicing project management at a global level. Best practices in project management, if followed, increase the chances of success in achieving goals when dealing with projects. In this article we present the concept of best practice, the advantages of using best practices in project management, which are t...

  3. Business management in digital economy

    Directory of Open Access Journals (Sweden)

    Bogdan GHILIC-MICU

    2006-01-01

    Full Text Available Changes that are taking place within business and economical environment, complexity and difficulty of the decision taking processes need the usage of management models specific to digital economy businesses. This paper’s objective consists in defining such a management model, identifying its usefulness, presenting its architecture and comparing some models of ebusiness management.

  4. Business Architecture A Practical Guide

    CERN Document Server

    Whelan, Jonathan

    2012-01-01

    Organizations today exist in an environment of unprecedented change. They do so against a backdrop of a global, competitive marketplace, the fast-paced enablement of technology, amplified regulation and accelerating organizational complexity. Many organizations are addressing change in a sub-optimal way and they are operating without a clear view of where their operational risks lie. It is these dynamics that are leading organizations to recognise and embrace Business Architecture.With these challenges in mind, this book provides a practical guide on how to employ Business Architecture and how

  5. Business English in Practical Terms

    Directory of Open Access Journals (Sweden)

    Slavica Čepon

    2015-10-01

    Full Text Available The article is an attempt to look at the reality of teaching English for Business Purposes (EBP/ Business English (BE from a practical point of view. It approaches the term BE as if through a funnel with English as an International Language (EIL at the top, English Language Teaching/General English (ELT/GE as its sloping sides, English as a Foreign Language (EFL/English as a Second Language (ESL at the top of the funnel's narrow tube, and English for Specific Purposes (ESP at the very bottom, just above where BE, one of its main arms is placed. Special emphasis is laid on key distinctions between BE and ELT/GE, the function of BE teachers and the variety of roles that they assume in BE, on BE teachers as connoisseurs of specialist business expertise, and the importance of carrying out needs analysis as it brings to light some very important information about learners of BE.

  6. Developing Export Management Competencies and Skills among Undergraduate Business Students.

    Science.gov (United States)

    Scharf, Fred; Bell, Jim

    2002-01-01

    Responses of 25 Northern Ireland business students who undertook client-sponsored projects in local businesses reported increased proficiency in conducting research, improved competence in export management, development of soft skills, and better ability to apply theory to practice. (SK)

  7. Optimal medical outcomes with limited liability: risk management principles for medical practices at the intersection of medicine, law, and business.

    Science.gov (United States)

    Paterick, Timothy J; Paterick, Timothy E; Waterhouse, Blake E

    2007-01-01

    Physicians practice at the intersection of medicine, law, and business. Each discipline creates its own challenges for the practicing physician: to practice efficient, effective medicine; to limit potential liability; and to create a positive financial outcome. Those challenges increase with escalating costs and reduced reimbursements. In this paper, the common clinical presentation of chest pain has been used to create a paradigm to educate physicians to understand efficient and effective approaches to diagnosis and treatment, and how effective communication with patients and meticulous documentation of all medical encounters can limit the potential for liability. Ultimately, given today's reimbursement formulas, physicians must also understand the cost of testing, in relation to its benefits, in an attempt to yield a positive financial outcome.

  8. BUSINESS PROCESS MODELLING: A FOUNDATION FOR KNOWLEDGE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Vesna Bosilj-Vukšić

    2006-12-01

    Full Text Available Knowledge management (KM is increasingly recognised as a strategic practice of knowledge-intensive companies, becoming an integral part of an organisation's strategy to improve business performance. This paper provides an overview of business process modelling applications and analyses the relationship between business process modelling and knowledge management projects. It presents the case study of Croatian leading banks and the insurance company, discussing its practical experience in conducting business process modelling projects and investigating the opportunity for integrating business process repository and organisational knowledge as the foundation for knowledge management system development.

  9. Embedding Sustainable Business Practice : A Better Business Model

    NARCIS (Netherlands)

    Ainsbury, R.E.

    2016-01-01

    Purpose: The author sets out the basis for a new research programme designed to demonstrate that by encouraging managers of small to medium-sized businesses (SMEs [1]) to take a positive approach to social and environmental risks, embedding and operationalising their responses into their business st

  10. Business Intelligence in Hospital Management.

    Science.gov (United States)

    Escher, Achim; Hainc, Nicolin; Boll, Daniel

    2016-01-01

    Business intelligence (BI) is a worthwhile investment, and will play a significant role in hospital management in the near future. Implementation of BI is challenging and requires resources, skills, and a strategy, but enables management to have easy access to relevant analysis of data and visualization of important key performance indicators (KPI). Modern BI applications will help to overcome shortages of common "hand-made" analysis, save time and money, and will enable even managers to do "self-service" analysis and reporting.

  11. FORMATION OF BUSINESS PROCESS MANAGEMENT ENGINEERING COMPANY

    OpenAIRE

    Khatskevich, L.; Shishkin, I.

    2012-01-01

    In the proposed paper the relevance of management on the basis of machine-building enterprise business process management, building management systems business process engineering company, based on individual organizational functions. Business-process approach is based on rethinking the concept of middle management, where leadership is fundamental to middle managers

  12. Project Management for Engineering, Business, and Technology

    CERN Document Server

    Nicholas, John M

    2012-01-01

    There is an ever-growing need for better project management within the disciplines of engineering, business and technology and this new edition is a direct response to that need. By emphasizing practical applications, this book targets the ultimate purpose of project management; to unify and integrate the interests, resources and work efforts of many stakeholders to accomplish the overall project goal. The book encompasses the essential background material, from philosophy to methodology, that is required, before dedicating itself to presenting concepts and techniques of practical application

  13. Cooperation of a university with business practice

    Directory of Open Access Journals (Sweden)

    Sojkin Bogdan

    2016-12-01

    Full Text Available The article presents forms of cooperation and social benefits resulting from cooperation between universities and business practice. Basic kinds and directions of mutual relations arising from common areas of interest, possibilities, needs and conditions for the functioning of each side, have been presented. Solutions carried out by universities with the participation of business practice have been discussed. In case of business practice, potential areas of cooperation with schools and joint ventures in the area of R&D have been discussed.

  14. Strategic Management and Business Analysis

    CERN Document Server

    Williamson, David; Jenkins, Wyn; Moreton, Keith Michael

    2003-01-01

    Strategic Business Analysis shows students how to carry out a strategic analysis of a business, with clear guidelines on where and how to apply the core strategic techniques and models that are the integral tools of strategic management.The authors identify the key questions in strategic analysis and provide an understandable framework for answering these questions.Several case studies are used to focus understanding and enable a more thorough analysis of the concepts and issues, especially useful for students involved with case study analysis.Accompanying the text is a CD-Rom containing the m

  15. Managing Knowledge as Business Rules

    OpenAIRE

    Anca Ioana ANDREESCU; Mircea, Marinela

    2009-01-01

    In today’s business environment, it is a certainty that will manage to survive especially those organizations which are striving to adapt quickly and with low costs to the new demands of market competition. Knowledge represented by internal business rules of an organization can help crystallize their orientation in order to ensure a competitive advantage in the market. In this context and in a relatively short time, a new trend in software development has arisen, ex-tending current methods ...

  16. Best Practices for Online Business Education

    Science.gov (United States)

    Grandzol, John R.; Grandzol, Christian J.

    2006-01-01

    This integrative review of literature on online educational best practices is intended to provide a quick reference for those interested in designing online business courses and programs. Primarily American in its perspective, this review may be helpful for business schools seeking optimal online course designs that foster quality learning…

  17. Quality Management and Business Excellence

    Directory of Open Access Journals (Sweden)

    Vasile Dinu

    2017-02-01

    Full Text Available An excellent organization involves much more than the implementation and the certification of one or more models of management systems. It means developing techniques and tools of busin excellence which lead the organization to outstanding performance on quality, costs and deadlines in order to meet the expectations of all their stakeholders. Such an approach is needed especially in the context of an economy marked by globalization, extremely complex and dynamic that causes spectacular changes in the business environment by integrating quality management principles on purpose to develop sustainable excellence. Not coincidentally, the new edition of the European excellence model EFQM integrates for the first time the principle "managing with agility“ with the principles: “developing organizational capability”, “harnessing creativity & innovation”, “adding value to the customer”, “sustaining outstanding results” for the organization and “creating a sustainable future”. Also, the new model for quality management system defined by the edition from 2015 of ISO 9000 standards , promotes the process-based approach, incorporating the cycle "Plan - Do − Check − Act" (PDCA and the risk-based thinking, focusing on organizational change and innovation, in order to ensure a sustainable performance in business. Noteworthy is the endeavor for the development of a high-level structure for all international standards for management systems, aiming to harmonize these standards to facilitate the implementation of integrated management systems (quality − environment − security − social responsibility.

  18. Practices at the Boundaries of Business Ethics & Corporate Social Responsibility

    DEFF Research Database (Denmark)

    Weller, Angeli

    . Practically, this work shows that boundaries exist between business ethics and corporate social responsibility practices, and calls on scholars and managers who seek alignment to both build intentional bridges between these communities and consider alternate trajectories for the evolution of these practices......In this dissertation, I explore the practices created to manage business ethics and corporate social responsibility in multinational corporations and the relationship between them across three separate but interrelated articles. The first article suggests that these practices are resident...... social responsibility field in the United States, as well as their current articulations of knowledge and competence in their respective fields. The third article is a single case study of a company that purposefully aligned ethics, compliance, corporate social responsibility and sustainability practices...

  19. A new future for business? Rethinking management theory and business strategy

    NARCIS (Netherlands)

    T. Hahn; A. Kolk; M. Winn

    2010-01-01

    In this introductory article, we discuss the need for a rethinking of the theoretical foundations of management and the practice of business strategy in view of a range of social, environmental and ethical challenges that highlight the limits of ‘business as usual’. Calls for a reconsideration of cu

  20. BUSINESS PLAN AS A MANAGEMENT TOOL

    Directory of Open Access Journals (Sweden)

    BRAG Ă FILOFTEIA VIORICA

    2013-02-01

    Full Text Available Most business people think of the business plans when they starting a new business or submitting documentation for accessing the funding source. The business plan involves a thinking perspective on the business, beginning from the set objectives, includes all the stages and resources they need to achieve them over a period of time. Therefore, in this article, we emphasize that they are equally useful for the daily management of a business, even if a business needs or not the new investment. Businesses need plans to optimize the growth and the development in accordance with the priorities.

  1. Business Principles and Management. Curriculum Guidelines.

    Science.gov (United States)

    Clemson Univ., SC. Vocational Education Media Center.

    This senior high school curriculum guide offers a general overview of the American business system and a study of various forms of business ownership, internal organization and management functions of business, and the financing of business. Ten areas are explored in the course: (1) capitalism; (2) money, credit, and banking; (3) government and…

  2. Management accountants as business partners : An empirical analysis based on the theory of reasoned action

    OpenAIRE

    Wolf, Sebastian; Barbara E. Weißenberger; Kabst, Rüdiger; Wehner, Sebastian

    2010-01-01

    Business practice and literature frequently advocate more business oriented roles for management accountants. The aim of this study is to examine reasons for management accountants to act as business partners and to analyze corresponding performance effects. More specifically, two research questions are investigated: (i) why do management accountants act as business partners, and (ii) are business oriented management accountants beneficial to organizations? To answer these research questio...

  3. Mobility Management for Businesses - A contextual analysis

    DEFF Research Database (Denmark)

    Guasco, Clement Nicolas

    so that they use alternative means of transportation instead of their cars. The current challenge is to introduce this policy within the social practices in Denmark. This master thesis studies the possibility to use businesses as a vector for the introduction of Mobility Management into the daily...... home-to-work trips, while promoting the development of a knowhow and a market. In order to evaluate this approach, a detailed case study of a company having implemented Mobility Management has been conducted. The main results are that avoiding the costs of constructing new parking infrastructures......, congestion, accident and life-style related diseases. This Master thesis looks at the concept of Mobility Management as a solution to mitigate car-use when least necessary. Mobility Management focuses on how to manage mobility choices of the population in order to promote alternatives means of transportation...

  4. Strategic business networks in theory and practice. Success factors for network-based management of market partnerships in the energy sector; Strategische Unternehmensnetzwerke in Theorie und Praxis. Erfolgsfaktoren eines netzwerkbasierten Managements von Marktpartnerschaften in der Energiewirtschaft

    Energy Technology Data Exchange (ETDEWEB)

    Hennigs, Joerg

    2011-07-01

    Inspired by the steadily growing discussion around the phenomenon of human networks in science and professional practice the present study undertakes to investigate to what extent the research strategy of business networks can be adapted to the management of market partnerships in the energy sector and is suitable for facilitating the tasks and goals of an efficient network management. Especially in industrial branches with low customer contact intensity, there is great economic value in knowing about potential network partners who could serve as links to customers and the possibilities of customer development and of encouraging customers to participate in desired network activities.

  5. RISK MANAGEMENT IN THE ELECTRONIC BUSINESS

    Directory of Open Access Journals (Sweden)

    Georgeta Soava

    2016-12-01

    Full Text Available Risk should not be understood as a destructive phenomenon, but bear in mind that managers who know how to use it can lead to real opportunities. Manager must first recognize the existence of risk, namely to identify and then use specific methods to avoid or reduce the risk. The purpose of this paper is to enter the world, at all simple, of risk management, relatively easy concept to understand but not so easy to put into practice. Of course, the approach relates primarily at the risks inherent of the business in digital environments, but they not represent only a particular case of the risks they are exposed, in general, the companies. In the paper we put in evidence the significance in general business, risks in e-business, then we added a description of the types of security risks, an exemplification of these and a series of test scenarios, and finally to make a analysis of operational solutions of risk management

  6. Prophetic Best Practices in Business for Human Capital Development

    Directory of Open Access Journals (Sweden)

    Siti Akmar Abu Samah

    2011-12-01

    Full Text Available Human capital has been the most crucial current topic of this modern life. Competition in business and industry requires human resource that spells excellence, knowledgeable, discipline and visionary. With the rise of conscious market-driven community, many have concluded that to achieve the highest stake in business is to simultaneously reconstruct the moral consciousness. Henceforth, learning from past leaders, their legacy has been left with much to be desired by shortcomings, conflicts of interest and at times, destructions. In promoting the virtuous awareness, education has to take the lead through human capital development. In the attempt to apply the landmark practices of Prophet Muhammad (pbuh, and his management principles, this discursive overview intends to provide the application of the prophetic tradition in the management field as the foundation for application in aspects of discipline which include business, law, education, just to state a few. Therefore, this paper intends to study the Islamic management elements of Prophet Muhammad (pbuh by providing insights to the following questions. The first question is, how does human capital development raise moral consciousness in terms of business practices set forth by prophetic tradition? Can current situations apply such emulations of managing human capital and hence, enhance the quality of our life within the family, in the community and for the nation? With the increasingly diverse expectations, management practices and skills of Prophet Muhammad (pbuh contribute to provide the pathway of managing the human capital development presented as answers to the above questions.

  7. Excel 2007 for Business Statistics A Guide to Solving Practical Business Problems

    CERN Document Server

    Quirk, Thomas J

    2012-01-01

    This is the first book to show the capabilities of Microsoft Excel to teach business statistics effectively. It is a step-by-step exercise-driven guide for students and practitioners who need to master Excel to solve practical business problems. If understanding statistics isn't your strongest suit, you are not especially mathematically-inclined, or if you are wary of computers, this is the right book for you. Excel, a widely available computer program for students and managers, is also an effective teaching and learning tool for quantitative analyses in business courses. Its powerful computat

  8. Internationalizing business education for globally competent managers

    NARCIS (Netherlands)

    Kedia, Ben L.; Englis, Paula D.

    2011-01-01

    The world is shrinking as developments in technology and transportation rapidly increase global opportunities and challenges for businesses. Furthermore, developing markets are becoming increasingly important, creating new challenges for managers. Business education must step in and prepare graduate

  9. Theoretical foundations of intercultural business communication and their practical consequences

    Directory of Open Access Journals (Sweden)

    Pikhart Marcel

    2016-01-01

    Full Text Available Intercultural business communication is well researched regarding theoretical foundations; however, we still lack practical consequences of this theoretical enquiry. The aim of the paper is to bring crucial practical implications which could be efficiently used in everyday business activity (such as negotiations, advertising and meetings in the current global business environment. The current reality of business communication is based purely on interaction with people from other cultures, backgrounds, nations and continents. To communicate successfully we make surface adaptation so that we are able to cross cultural boundaries and transcendent culture, and not only survive in today multicultural society but we manage to prosper, and even economically. When being aware of the differences in rhetoric style and conversational style in various cultures, we can become better communicators and negotiators and therefore be more successful in the global market.

  10. Fundamentals of Business Economics Practical Exercises

    OpenAIRE

    2013-01-01

    Practical exercises for the subject Fundamentals of Business Economics. Degree of Business Administration. Faculty of Economics. University of Alicante. En el marco de las ayudas de preparación de materiales docentes en inglés. Se incluyen los ejercicios prácticos, preguntas y problemas de la asignatura Fundamentos de Economía de la Empresa en su version en lengua inglesa.

  11. Is environmental management an economically sustainable business?

    Science.gov (United States)

    Gotschol, Antje; De Giovanni, Pietro; Esposito Vinzi, Vincenzo

    2014-11-01

    This paper investigates whether environmental management is an economically sustainable business. While firms invest in green production and green supply chain activities with the primary purpose of reducing their environmental impact, the reciprocal relationships with economic performance need to be clarified. Would firms and suppliers adjust their environmental strategies if the higher economic value that environmental management generates is reinvested in greening actions? We found out that environmental management positively influences economic performance as second order (long term) target, to be reached conditioned by higher environmental performance; in addition, firms can increase their performance if they reinvest the higher economic value gained through environmental management in green practices: While investing in environmental management programs is a short term strategy, economic rewards can be obtained only with some delays. Consequently, environmental management is an economically sustainable business only for patient firms. In the evaluation of these reciprocal relationships, we discovered that green supply chain initiatives are more effective and more economically sustainable than internal actions.

  12. Using Student Managed Businesses to Integrate the Business Curriculum

    Science.gov (United States)

    Massad, Victor J.; Tucker, Joanne M.

    2009-01-01

    To teach business today requires that we go beyond classroom learning and encourage real world, cross-functional experiences and applied management decision-making. This paper describes an innovative approach that requires students to apply their function-specific knowledge of business, integrated with other functional areas, to an authentic…

  13. The integrity management cycle as a business process

    Energy Technology Data Exchange (ETDEWEB)

    Ackhurst, Trent B.; Peverelli, Romina P. [PIMS - Pipeline Integrity Management Specialists of London Ltd. (United Kingdom).

    2009-07-01

    It is a best-practice Oil and Gas pipeline integrity and reliability technique to apply integrity management cycles. This is conforms to the business principles of continuous improvement. This paper examines the integrity management cycle - both goals and objectives and subsequent component steps - from a business perspective. Traits that businesses require, to glean maximum benefit from such a cycle, are highlighted. A case study focuses upon an integrity and reliability process developed to apply to pipeline operators. installations. This is compared and contrasted to the pipeline integrity management cycle to underline both cycles. consistency with the principles of continuous improvement. (author)

  14. Customer Experience Management and Business Performance

    DEFF Research Database (Denmark)

    Grønholdt, Lars; Martensen, Anne Duhr; Jørgensen, Stig

    2015-01-01

    Purpose: – The purpose of this paper is to examine how essential dimensions of customer experience management (CEM) drive business performance in Danish companies. Design/methodology/approach: – An empirical study is conducted to investigate the relationships between seven CEM dimensions...... customer experience into their products and service enjoy measurable financial success. Research limitations/implications: – This study is limited to the seven identified CEM dimensions in Danish companies. Practical implications: – This study has clear implications in terms of identifying and measuring...

  15. Implications of business ethics for quality management

    NARCIS (Netherlands)

    Fisscher, Olaf; Nijhof, André

    2005-01-01

    In the academic world research in the fields of quality management and business ethics are often separated. One reason for this is that the origins are very different; business ethics stemming from philosophy while quality management has developed from management studies. With the present developmen

  16. Using business intelligence to manage supply costs.

    Science.gov (United States)

    Bunata, Ernest

    2013-08-01

    Business intelligence tools can help materials managers and managers in the operating room and procedural areas track purchasing costs more precisely and determine the root causes of cost increases. Data can be shared with physicians to increase their awareness of the cost of physician preference items. Proper use of business intelligence goes beyond price benchmarking to manage price performance over time.

  17. Transforming business education to produce global managers

    NARCIS (Netherlands)

    Kedia, Ben L.; Englis, Paula D.

    2011-01-01

    In recent years, globalization of businesses has occurred faster than the internationalization of business schools—in terms of faculty, students, and curriculum. Indeed, there is now a disconnect between global economic realities and the ability of business schools to produce global managers. This a

  18. Creating meaningful business continuity management programme metrics.

    Science.gov (United States)

    Strong, Brian

    2010-11-01

    The popular axiom, 'what gets measured gets done', is often applied in the quality management and continuous improvement disciplines. This truism is also useful to business continuity practitioners as they continually strive to prove the value of their organisation's investment in a business continuity management (BCM) programme. BCM practitioners must also remain relevant to their organisations as executives focus on the bottom line and maintaining stakeholder confidence. It seems that executives always find a way, whether in a hallway or elevator, to ask BCM professionals about the company's level of readiness. When asked, they must be ready with an informed response. The establishment of a process to measure business continuity programme performance and organisational readiness has emerged as a key component of US Department of Homeland Security 'Voluntary Private Sector Preparedness (PS-Prep) Program' standards where the overarching goal is to improve private sector preparedness for disasters and emergencies. The purpose of this paper is two-fold: to introduce continuity professionals to best practices that should be considered when developing a BCM metrics programme as well as providing a case study of how a large health insurance company researched, developed and implemented a process to measure BCM programme performance and company readiness.

  19. Business to business contribution analysis in supply chain management

    Directory of Open Access Journals (Sweden)

    Rodolfo Modrigais Strauss Nunes

    2015-06-01

    Full Text Available This article analyzes the contribution of e-commerce Business to Business (B2B in the management of supply chains, identifying the main processes developed through such tools in the operations of large corporations in Brazil, highlighting its advantages and disadvantages. For such, topics such as e-commerce, supply chain management and business networks were researched. Based on theoretical references searched, a survey type field research based on questionnaires with forms available on the Internet was performed. Ten major companies in the metropolitan region of Sao Paulo, which use B2B applications, participated in the survey. Among the various results, it was found that B2B e-commerce is established as an important support to the management of supply chains or business networks, improving the relationships, information exchange and transactions between the companies involved, increasing the potential for competitiveness.

  20. Effective Business Communication requires effective practices

    Institute of Scientific and Technical Information of China (English)

    杨福明

    2011-01-01

    @@ The topic of this essay is that effective businees communication requires effective practices.This essay will focus on communication practices that can assist an organi- zation in reaching its strategic goals and objectives.This article will present this topic by analyzing the communication theory, writing process and business writing style, team building and interpersonal communication, negotiation and persuasion tech- niques and intercultural communication.

  1. Business practice as a teaching method university

    OpenAIRE

    Edgar Agudelo López; Yeisson Tamayo Salamanca

    2015-01-01

    While the theory may constitute an important starting point, which gives a general culture specific to the student, the fact is that it must acquire the skills, techniques, skills and analysis to specific situations, and business practice, is one of the most important means to acquire these skills, which will allow in the future, to operate with safety and appropriateness in their field. According to their professional development will be evaluated by their practical skills, should be borne i...

  2. Business Management System Support Analysis

    Science.gov (United States)

    Parikh, Jay

    2008-01-01

    The purpose of this research project was to develop a searchable database compiled with internal and external audit findings/observations. The data will correspond to the findings and observations from the date of Center-wide implementation of the ISO 9001-2000 standard to the present (2003-2008). It was derived and extracted from several sources and was in multiple formats. Once extracted, categorization of the findings/observations would be possible. The final data was mapped to the ISO 9001-2000 standard with the understanding that it will be displayed graphically. The data will be used to verify trends, associate risks, and establish timelines to identify strengths and weaknesses to determine areas of improvement in the Kennedy Space Center Business Management System Internal Audit Program.

  3. Business continuity management in international organisations.

    Science.gov (United States)

    Adamou, Christel

    2014-01-01

    In the area of business continuity management, a preliminary review of the literature reveals extensive knowledge, expertise and experience concerning organisations in the private and public sectors. It is interesting to note, however, that there is little literature about business continuity management in international organisations, although these entities are complex and particularly prone to threats. This apparent absence of literature suggests that business continuity management has not yet hit the agenda of international organisations. In recent years, member states have encouraged senior management to design and implement business continuity strategies to minimise the mishandling of an internal crisis and build organisational resilience, but very few of them have actually been able to design and implement comprehensive business continuity programmes. Based on actual experience working in international organisations, this paper outlines some of the challenges faced by international organisations in developing and implementing business continuity activities and attempts to make suggestions for further improvement.

  4. The Danish Journal of Management and Business

    DEFF Research Database (Denmark)

    Bukh, Per Nikolaj; Klausen, Kurt Klaudi; Minbaeva, Dana

    2015-01-01

    The editorial board of the Danish Journal of Management and Business has gone through a few recent changes. In 2014 the board was supplemented with professor Dana Minbaeva from Department of Strategic Management and Globalization at Copenhagen Business School and professor Niels Peter Mols from...... Department of Economics and Business at Aarhus University. Further, from this issue the Journals Editorin-Chief, professor Flemming Poulfelt from Department of Management, Politics and Philosophy at Copenhagen Business School, will be stepping down from the editorial board and Per Nikolaj Bukh from Aalborg...

  5. Ensuring a successful family business management succession

    OpenAIRE

    Desbois, Joris

    2016-01-01

    Succession is the biggest long-term challenge that most family businesses face. Indeed, leaders ‘disposition to plan for their succession is frequently the key factor defining whether their family business subsists or stops. The research seeks to find out how to manage successfully the business management succession over main principles. This work project aims at researching the key points relevant to almost all family firms, to have a viable succession transition and positioni...

  6. Managing creativity in business market relationships

    DEFF Research Database (Denmark)

    Andersen, Poul Houman; Kragh, Hanne

    2013-01-01

    The guest editors' introduction to the Special Issue on managing creativity in business market relationships positions the topic at the intersection between interorganizational research and creativity research. It introduces three paradoxes that managers of such processes face: a) the tension...

  7. BEST PRACTICES FOR SMALL BUSINESS IN RURAL AREAS

    Directory of Open Access Journals (Sweden)

    Aydinova A. T.

    2015-10-01

    Full Text Available The level and nature of the development of small agro-business in the modern Russian economy differs substantially depending on regional specifics. In this context, analysis and compilation of best practices is the development of farming will not only allow revealing the main factors of success, but will also give an opportunity both by farmers and the state authorities to effectively develop this sector. Russian experience in the development of small agro-business has not been well understood; in this context, the analysis of the practice of farming has both theoretical and practical interest. In the article, we present the analysis of management practices of small agricultural enterprises in the regions of Russia. Various forms of marketing of farm products, including the use of agro-franchise and with the use of IT-technologies have been shown

  8. Teaching Business Management from a perspective beyond self-interest

    Directory of Open Access Journals (Sweden)

    Roberto Fernández-Gago

    2012-12-01

    Full Text Available Profound reflection is currently being made in academic circles upon the principles which have long been the basis of economic theories in the teaching of business management. Amidst the issues discussed is the concept of human nature driven primarily by self-interest. Profit maximization and governance mechanisms in order to protect shareholders’ interests have become the essence of all good business practice. The present paper proposes a change in direction towards a wider and more realistic perspective with regards to the individual’s values within the sphere of the teaching of business management.

  9. Business Process Management Theory and Applications

    CERN Document Server

    2013-01-01

    Business Process Management (BPM) has been in existence for decades. It  uses, complements, integrates and extends theories, methods and tools from  other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM  were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even  Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling a...

  10. Business, Economics, Financial Sciences, and Management

    CERN Document Server

    2011 International Conference on Business, Economics, and Financial Sciences, Management (BEFM 2011)

    2012-01-01

    A series of papers on business, economics, and financial sciences, management selected from International Conference on Business, Economics, and Financial Sciences, Management are included in this volume.   Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources and natural resources.   The proceedings of BEFM2011 focuses on the various aspects of advances in Business, Economics, and Financial Sciences, Management and provides a chance for academic and industry professionals to discuss recent progress in the area of Business, Economics, and Financial Scienc...

  11. Business process management and IT management: The missing integration

    DEFF Research Database (Denmark)

    Rahimi, Fatemeh; Møller, Charles; Hvam, Lars

    2016-01-01

    The importance of business processes and the centrality of IT to contemporary organizations' performance calls for a specific focus on business process management and IT management. Despite the wide scope of business process management covering both business and IT domains, and the profound impact...... of IT on process innovations, the association between business process management and IT management is under-explored. Drawing on a literature analysis of the capabilities of business process and IT governance frameworks and findings from a case study, we propose the need for horizontal integration between the two...... management functions to enable strategic and operational business - IT alignment. We further argue that the role of IT in an organization influences the direction of integration between the two functions and thus the choice of integration mechanisms. Using case study findings, we propose...

  12. Strengths-based recruitment and development a practical guide to transforming talent management strategy for business results

    CERN Document Server

    Bibb, Sally

    2016-01-01

    Strengths-Based Recruitment and Development explains how and why strengths-based recruitment (SBR) is having a transformational impact on performance in top companies like Saga, Gap, Starbucks and SABMiller. By shifting the focus from what people can do (competency-based recruitment) to what they naturally enjoy doing, or SBR, these companies have reported results which include a 50% drop in staff turnover, 20% increase in productivity and a 12% increase in customer satisfaction within a matter of months. It is no wonder that organizations in many sectors are adopting this new and powerful approach to improve performance, customer satisfaction and competitive edge. Strengths-Based Recruitment and Development includes case studies and interviews with executive board level leaders. These provide rare insight into how they implemented strengths approaches in their organizations to improve the bottom line and performance. The book shows how strengths-based talent management goes beyond simply recruiting the righ...

  13. More Time Management Tips for Busy People

    Science.gov (United States)

    2014-10-01

    OCT 2014 2. REPORT TYPE 3. DATES COVERED 00-00-2014 to 00-00-2014 4. TITLE AND SUBTITLE More Time Management Tips for Busy People 5a. CONTRACT...50 More Time Management Tips for Busy People Roy Wood, Ph.D.   Wood is the dean of the Defense Systems Management College at the Defense Acquisition...Management Tips for Those Who Don’t Have the Time” (Defense AT&L, November–December 2013, p. 58), that of-fered some time-saving tips for busy people

  14. MODERN FORMS OF MANAGEMENT OF AGRICULTURAL BUSINESS

    Directory of Open Access Journals (Sweden)

    Nazarenko A. V.

    2015-12-01

    Full Text Available In this study, we have performed an analysis of the effective use of agricultural lands in Russia, using the methods of scientific management, as a modern form of agricultural business management. The analysis of effective models of world agricultural business, management and support, as well as the domestic and the European model of agriculture was given as well. The article contains suggestions and developing of the most rational and effective management methods for agricultural business, on the basis of international and domestic experience in this area

  15. The Role of Top Management in Supply Chain Management Practices

    OpenAIRE

    Sandberg, Erik

    2007-01-01

    Supply chain management (SCM) has been discussed by researchers as well as business practitioners for more than two decades now, but still surprisingly little of this philosophy can be seen in today’s business practices. One important enabler for taking the SCM philosophy from theory into practice that is often mentioned, but not investigated in-depth, is top management support. The role top management plays in a company’s SCM practices could be an important piece of research that is not yet ...

  16. Principles and Best Practices in Successful Tourism Business Incubators

    Directory of Open Access Journals (Sweden)

    Andreea F. Şchiopu

    2015-02-01

    Full Text Available The business incubators are entities that provide support to start-up companies, managing the obstacles faced by entrepreneurs and facilitating the hazardous process of business creation. This article aims to identify the existing views on best practices that can contribute to the achieving of business incubators’ objectives. Moreover, the present study investigates how the business incubators can ensure the success of tourism, with evidence grounded in both theory and case studies from around the world. In this paper, the authors have identified several types of incubators that could be used successfully for the benefit of start-ups in the tourism sector, such as network incubators, incubators in ecotourism or nature-based incubators. The authors also propose a new perspective on best practices in business incubation, emphasizing the role of the emotions that entrepreneurs have to cope with. Even though the studies in this area are still scarce, the authors strongly believe that this will be a topic highly discussed in the near future, given the fact that emotion and logical thought are intertwined, interacting in complex ways during problem solving, decision making, and other important forms of cognition that entrepreneurs use when pursuing their ventures.

  17. Applying business intelligence innovations to emergency management.

    Science.gov (United States)

    Schlegelmilch, Jeffrey; Albanese, Joseph

    2014-01-01

    The use of business intelligence (BI) is common among corporations in the private sector to improve business decision making and create insights for competitive advantage. Increasingly, emergency management agencies are using tools and processes similar to BI systems. With a more thorough understanding of the principles of BI and its supporting technologies, and a careful comparison to the business model of emergency management, this paper seeks to provide insights into how lessons from the private sector can contribute to the development of effective and efficient emergency management BI utilisation.

  18. The Definitive Handbook of Business Continuity Management

    CERN Document Server

    Hiles, Andrew

    2010-01-01

    With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading

  19. Advances in Business and Management Forecasting

    CERN Document Server

    Lawrence, Kenneth D

    2011-01-01

    The topics within Advances in Business and Management Forecasting will normally include sales and marketing, forecasting, new product forecasting, judgmentally-based forecasting, the application of surveys to forecasting, forecasting for strategic business decisions, improvements in forecasting accuracy, and sales response models.

  20. Performance Indicators for Business Rule Management

    NARCIS (Netherlands)

    Zoet, Martijn; Smit, Koen; Haan, Eline de

    2016-01-01

    From the article: With increasing investments in business rules management (BRM), organizations are searching for ways to value and benchmark their processes to elicitate, design, accept, deploy and execute business rules. To realize valuation and benchmarking of previously mentioned processes, orga

  1. Internationalizing Business Education for Globally Competent Managers

    Science.gov (United States)

    Kedia, Ben L.; Englis, Paula D.

    2011-01-01

    The world is shrinking as developments in technology and transportation rapidly increase global opportunities and challenges for businesses. Furthermore, developing markets are becoming increasingly important, creating new challenges for managers. Business education must step in and prepare graduates to work in and with these markets. This article…

  2. NETWORK, HOW? Perceptions of business people on networking practices

    Directory of Open Access Journals (Sweden)

    Saskia De Klerk

    2010-12-01

    Full Text Available Purpose: The purpose of this paper was to contribute to literature on networking from a South African perspective. Literature on networking is mainly concentrated on the European and American contexts with homogeneous groups and traditional divisions. The business landscape of South Africa thus requires more investigation. Problem investigated: Literature regarding networking in an South African context with its dynamic business environment is limited. This article addresses the concerns of how South African business owners and managers perceive networking in their businesses and specifically focus on the South African perspective. Therefore, the focus is on the perceptions of business owners and managers on current networking practices in South Africa. Methodology: A qualitative research design to uncover the rich underlying feelings of business owners and managers was used. The qualitative enquiry consisted of five focus group discussions (n=41 participants among prominent business owners and managers in the Gauteng Province, South Africa. The Gauteng Province was selected since it is the economic and innovation hub of South Africa. Findings and implications: The main findings showed the following main themes of networking that emerged from the data, and included (1 networking as a skill versus a natural ability; (2 the motivation behind networking; (3 the loci of networking; (4 the type of relationships that determine the character of the network; and (5 the relationship characteristics of successful networking. The main contribution of this is that there seems to be different networking situations and applications for different circumstances. According to the participants, it seems that networking in the South African landscape appears to be either relationship or business based. Originality and value of the research: The value of these findings lies in the fact that they contribute to networking literature from a South African perspective

  3. Excel 2013 for business statistics a guide to solving practical business problems

    CERN Document Server

    Quirk, Thomas J

    2015-01-01

    This is the first book to show the capabilities of Microsoft Excel to teach business statistics effectively.  It is a step-by-step exercise-driven guide for students and practitioners who need to master Excel to solve practical business problems.  If understanding statistics isn’t your strongest suit, you are not especially mathematically-inclined, or if you are wary of computers, this is the right book for you.  Excel, a widely available computer program for students and managers, is also an effective teaching and learning tool for quantitative analyses in business courses.  Its powerful computational ability and graphical functions make learning statistics much easier than in years past.  However, Excel 2013 for Business Statistics: A Guide to Solving Practical Problems is the first book to capitalize on these improvements by teaching students and managers how to apply Excel to statistical techniques necessary in their courses and work.                                �...

  4. Cyber risks for business professionals a management guide

    CERN Document Server

    Kendrick, Rupert

    2010-01-01

    Cyber Risks for Business Professionals: A Management Guide is a general guide to the origins of cyber risks and to developing suitable strategies for their management. It provides a breakdown of the main risks involved and shows you how to manage them. Covering the relevant legislation on information security and data protection, the author combines his legal expertise with a solid, practical grasp of the latest developments in IT to offer a comprehensive overview of a highly complex subject.

  5. Literature Review of Knowledge Management in Business

    Institute of Scientific and Technical Information of China (English)

    彭艳坤

    2015-01-01

    Knowledge management in Business is mainly about productivity,knowledge worker,knowledge workers’ problems,and the knowledge they are required to do their work.To fulfill productivities,there are five theories to tackle that problem.

  6. Business intelligence as support to knowledge management

    Directory of Open Access Journals (Sweden)

    Jelica Trninic

    2011-08-01

    Full Text Available Knowledge management is becoming an increasingly important business resource not only in the development and innovation process, but also in securing an organization’s competitiveness and survival in the environment. In view of the fact that there is no full consent as regards adopting a universal definition, knowledge management can be regarded as a concept encompassing methods of simplifying, enhancing, sharing, distributing and creating knowledge within an organization. The dominant approach of contemporary business operations is based on business intelligence, which, including Data Warehouse as its integral part, represents a highly significant component in knowledge management. As the application of information technologies provides the key support in conducting all business activities, from operative to highly complex ones, this article considers the significance and functional application of data warehouses in the knowledge management system.

  7. Assessing the Performance of Business Unit Managers

    NARCIS (Netherlands)

    Bouwens, J.F.M.G.; van Lent, L.A.G.M.

    2006-01-01

    Using a sample of 140 managers, we investigate the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers.We show that the weight on accounting return measures is associated with the authority of these managers, and we d

  8. Ohio Business Management. Technical Competency Profile (TCP).

    Science.gov (United States)

    Ray, Gayl M.; Wilson, Nick; Mangini, Rick

    This document describes the essential competencies from secondary through post-secondary associate degree programs for a career in business management. Ohio College Tech Prep Program standards are described, and a key to profile codes is provided. Sample occupations in this career area, such as management trainee, product manager, and advertising…

  9. Business management by international accounting standards

    Directory of Open Access Journals (Sweden)

    Jeno Beke

    2010-10-01

    Full Text Available This paper traces the benefits of international accounting standards - their contribution to harmonization and globalization by purposing and tasking for business management. The differences between the national accounting rules and the international standards are compared and valued inside and outside of the European Union. The empirical results of measuring and analyzing in details theirs pros and cons effects on the business environment by mathematical-statistical methods there could be the author’s recommendation for the businesses’ management.

  10. The Great Divide between Business School Research and Business Practice

    Science.gov (United States)

    Dostaler, Isabelle; Tomberlin, Thomas J.

    2013-01-01

    In their 2005 "Harvard Business Review" article, Bennis and O'Toole described business schools as being "on the wrong track" as a result of their focus on so-called scientific research. Some commentators argue that business schools have slowly lost their relevance since the end of the 1950s when they undertook a major overhaul in response to the…

  11. Strategy and business development practices in Danish constrution industry SMEs

    DEFF Research Database (Denmark)

    Thuesen, Christian Langhoff; Koch, Christian; Nielsen, Jesper Salling

    2010-01-01

    The paper presents a qualitative study of strategy and business development practices in Small and Medium Sizes Enterprises (SME) in the Danish construction industry. Theoretically the paper draws upon theories on how strategy is developed and practiced as in integrated part of everyday management...... development represents an important but unacknowledged practice for innovation of the building industry and suggests that strategy processes should be facilitated and subject to more detailed research in order to escape the present unhealthy market practices in the construction industry....... the companies compete on their overhead rather than their ability to reduce production cost and create value. (2) the companies have a reactive practice towards development, where they try to follow the development in the market rather than shaping their own market. (3) their approach towards strategy...

  12. PROCESS MANAGEMENT IN RUSSIAN BUSINESS EDUCATION

    Directory of Open Access Journals (Sweden)

    Svetlana Korobeynikova

    2013-06-01

    Full Text Available The current management system in Russian business education is predominantly based on the principle of functional management, which in turn does not comprehensively address the emerging objectives and terms of modern-day education providers in Russia. The countries’ business schools are of the particular concern of the issue, considering the factors of their recent establishment and revenue-based financing. Presented in this paper is the outcome of implementation of the process-orientated approach to business education based on the experience of one of the leading Russian business schools. The implementation of the process-orientated approach into the management system of the business school has resulted in an array of advantages: a significant improvement in the speed of the management process; a horizontal and vertical compaction of processes due to employees making independent decisions, reduction in the number of errors, delays and alterations, an increase in the quality of tasks executed by the personnel, a decrease in the need of employee monitoring; reduction of costs associated with employee wages and equipping workplaces; development of the basis for automation of educational and supporting business processes and delegation of particular elements of business processes to external.

  13. THE MODELS OF STRATEGIC MANAGEMENT OF INFOCOMM BUSINESS

    Directory of Open Access Journals (Sweden)

    M. A. Lyashenko

    2015-01-01

    Full Text Available Consideration subject in this article are models of strategic management of large transnational information and communication business. The purpose of the presented work consists in formation of ideas of model of strategic management on the example of infocommunication business. For achievement of a goal the author of article carries out the analysis and synthesis of the existing practice of strategic management in infocommunication business. For achievement of a goal, as methodological base, the systems and logical analysis was selected. In water part of article the interrelation of a computerization of basic functions of a business management, by public and public institutions, growth of the enterprises of the information and communication sphere and formation of a pool of specially prepared labor with development of practice of a strategation is presented. In the main part of article practice of the organization of strategic management of infocommunication business in three leading fi rms of this branch of Microsoft, Dell, Intel is considered. Consideration is directly coordinated to evolution of the infocommunication branch defi ning regularities of strategic management. The model strategic management in the Microsoft company conceptually corresponds to strategy of growth and includes three elements: representation, participation and innovations. At the heart of model of strategic management of Intel there are two elements: fi rst, deduction of leader positions in the of a segment by means of development, productions and sales of the most eff ective and available goods at the price, secondly, is maximizing use value of the fi nal product of the company. Generally the model of strategic management of Dell includes three basic elements: development and use of the latest technologies, high quality of goods, eff ective interrelation in a value creation chain. As result of the experiment of strategic management of large information

  14. Importance of Strategic Management in Business

    Directory of Open Access Journals (Sweden)

    Yakup DURMAZ

    2016-03-01

    Full Text Available Today, we see a busy and fast period of change in all area of our life. This process consistently changes especially the management domain and forces business managers to be ready to change at any moment. Change has become so fast all around the world and it has turned into a multidimensional concept. The period of change in which we live in an interactive and fast way in political, social, cultural and economic areas brings up different processes such as quick start, quick decision making, bringing more dynamics and flexibility structure to management. In this context, the main idea of our study is based on that businesses should manage the process of change by using strategies. Businesses which understand clearly what strategy is and design their future plans based on those strategies are going to be more successful than their competitors in the environments seen fierce competition and fast change. In our study formed around this basic thesis, first we will make a conceptual analysis related to strategies, then refer to the importance of strategic management and we will examine strategic management contributions to businesses and finally, we will mention the importance of connection between strategy and culture of an organization to be enable more success in the strategic management process.

  15. Managing Green Business Model Transformations

    CERN Document Server

    Sommer, Axel

    2012-01-01

    Environmental sustainability creates both tremendous business opportunities and formidable threats to established companies across virtually all industry sectors. Yet many companies tackle the issue in a superficial or passive way through increased environmental reporting, the use of “greenspeak” in their corporate communication activities or isolated efforts to create green products or reduce pollution. In contrast, there are a small but increasing number of firms that employ a holistic approach to sustainability and consider fundamental changes to their existing business models. By ignoring the opportunities of Green Business Model Transformations, companies exclude themselves from a large variety of potential means to create economic value. In addition to ordinary product and process innovations, they can change “the rules of the game” within an industry towards environmental sustainability. This can facilitate the commercialisation of new green products that would not be competitive otherwise targ...

  16. Management Accounting and Business Analytics

    DEFF Research Database (Denmark)

    Nielsen, Erland Hejn; Nielsen, Steen; Jacobsen, Anders

    2014-01-01

    This paper focuses on how System Dynamics Modeling (SDM) can contribute to an increased understanding of business in an ‘analytics’ setup. Such improved understanding is necessary to identify the variables that most effectively support a company’s strategy in a Balanced Scorecard (BSC...

  17. Business Management for Independent Schools. Third Edition.

    Science.gov (United States)

    National Association of Independent Schools, Boston, MA.

    This business management manual discusses school accounting and reporting principles; in particular, financial management, computerization, and records retention techniques. First is described the basic accounting principles, plant funds, endowment funds, operational funds, chart of accounts, and financial states of the school's annual financial…

  18. Business School's Performance Management System Standards Design

    Science.gov (United States)

    Azis, Anton Mulyono; Simatupang, Togar M.; Wibisono, Dermawan; Basri, Mursyid Hasan

    2014-01-01

    This paper aims to compare various Performance Management Systems (PMS) for business school in order to find the strengths of each standard as inputs to design new model of PMS. There are many critical aspects and gaps notified for new model to improve performance and even recognized that self evaluation performance management is not well…

  19. System View of Business Continuity Management

    Directory of Open Access Journals (Sweden)

    Vlasta Svata

    2013-04-01

    Full Text Available We are living in time where the impact on continuity still grows both on the side our personal lives and business activities. In the same time different international, regional, national, state and private organizations initiated to provide different actions and regulations in order to find the best solutions of this situation. The result is that there exist the whole set of different views over this problem. The main aim of this article is to map this situation, to provide the general framework of business continuity management (BCM and to discuss its main parts and their mutual relationships. Special impact is given to the integration of the business and IT oriented solutions and ways of assurance initiatives helping managers to assess the implemented solutions and their compliance to the business strategy and other existing regulations.

  20. GREEN BUSINESS PROCESS MANAGEMENT: A RESEARCH AGENDA

    Directory of Open Access Journals (Sweden)

    Aditya Ghose

    2010-01-01

    Full Text Available There is a global consensus on the need to reduce our collective carbon footprint. While much research attention has focused on developing alternative energy sources, automotive technologies or waste disposal techniques, we often ignore the fact that the ability to optimize (existing operations to reduce their emissions impact is fundamental to this exercise. Business process management (BPM technology, with its focus on understanding, modelling and improving/optimizing business processes, is a key starting point. Process modelling technology has applications beyond what we would traditionally describe as business processes - we can also model and improve manufacturing and other "physical" processes. This paper describes the contours of the emerging research landscape in green business process management and presents some early results in this area.

  1. People management as indicator of business excellence

    DEFF Research Database (Denmark)

    Haffer, Rafal; Kristensen, Kai

    2010-01-01

    Purpose – This paper aims to show the importance of people management as a key indicator of business excellence based on four research projects, conducted on the samples of Polish (in the years 2004-2005 and 2006-2007) and Danish companies (in 1999 and 2005). Design/methodology/approach – EFQM...... it possible to compare developing Polish and developed Danish companies in their initiatives aiming at business excellence. Findings – The results indicate significant negligence in the management of human resources as one of the initiatives towards business excellence of Polish enterprises before Poland...... Excellence Model indicators were used as the evaluation criteria for the studies. The data were next estimated as a structural equation model by partial least squares using SmartPLS software. That estimation was conducted on the model of the Danish Business Excellence Index methodology. Presented data make...

  2. E-Business in Supply Chain Management

    OpenAIRE

    Wagner, Claudia-Maria; Sweeney, Edward

    2010-01-01

    E-business is concerned with the use of the Internet to link companies with their suppliers, customers and other trading partners. As a business concept, it has evolved significantly since its introduction in the 1990’s in parallel with the rapid rate of development of information technology (IT) during this period.Supply chain management (SCM) is fundamentally concerned with integration of activities both withand between organisations. IT plays a crucial role in SCM as a key enabler of suppl...

  3. Streamling the Change Management with Business Rules

    Science.gov (United States)

    Savela, Christopher

    2015-01-01

    Will discuss how their organization is trying to streamline workflows and the change management process with business rules. In looking for ways to make things more efficient and save money one way is to reduce the work the workflow task approvers have to do when reviewing affected items. Will share the technical details of the business rules, how to implement them, how to speed up the development process by using the API to demonstrate the rules in action.

  4. Knowledge Management in Business Schools

    OpenAIRE

    Jayanthi Ranjan

    2008-01-01

    Business schools have been using information for years to improve the efficiency of academic services and effectiveness of academic programs. As more trustees, administrators, faculty, parents, students have begun to seek better outcomes, not surprisingly these schools are investing in technology. But these schools are finding that technology implementation does not necessarily improve decision-making nor does it necessarily improve outcomes and decision-making. This paves the way to recognis...

  5. Communication in family businesses : Relationships between family and non-family managers

    OpenAIRE

    Grytsaieva, Tetiana; Strandberg, Johan

    2016-01-01

    Problem: Family firms often comprise of a complex web of relationships between family and non-family managers that are active within the business. Family enterprises are also known for their closed communication and decision-making practices. It often occurs that families do not include non-family managers into important business-related discussions and do not consult their decisions with managers from outside of the family. At the same time, research in the area of family business defines th...

  6. SUSTAINABLE BUSINESS COMPETITIVENESS: TRANSLATING CONCEPT INTO PRACTICE

    Directory of Open Access Journals (Sweden)

    Idqan Fahmi

    2012-07-01

    Full Text Available Globalization has proven to spur economic growth for many countries in the world. It has, however, also negative impacts in terms of widening income gap, environmental degradation etc. such that many are worried that the growth will not be sustainable. Triple bottom line was introduced to make the economic growth and company competitiveness more sustainable. Although to define the concept is easy, to make it implemented, especially by developing countries, is another matter. Education and research track by universities is suggested to be one best way to accelerate the implementation of the concept. A case of Graduate Program of Management and Business (MB-IPB is used to illustrate the attempt.Keywords: Sustainable Business Competitiveness, Triple Bottom Line, MB-IPB, 3PsABSTRAKGlobalisasi telah terbukti memacu pertumbuhan ekonomi pada berbagai belahan dunia, tetapi juga mempunyai banyak dampak negatif yang dirasakan dalam bentuk melebarnya kesenjangan pendapatan, kerusakan lingkungan dll. Akibatnya banyak khawatir bahwa pertumbuhan ekonomi yang terjadi tidak akan berkelanjutan. Konsep Triple Bottom Line diperkenalkan untuk membuat pertumbuhan ekonomi dan dayasaing perusahaan lebih berkelanjutan. Walaupun konsep ini relatif mudah untuk dijelaskan, menerapkannnya ternyata tidak mudah, terutama di negara berkembang. Jalur pendidikan dan penelitian merupakan salah satu cara terbaik yang dapat dilakukan universitas untuk mempercepat penerapan konsep. Kasus Program Pascasarjana Manajemen dan Bisnis (MB-IPB digunakan untuk mengilustrasikan upaya tersebut.Kata kunci: Dayasaing Bisnis Berkelanjutan, Triple Bottom Line, MB-IPB, 3P

  7. Knowledge Management in Organizations. The Case of Business Clusters

    Directory of Open Access Journals (Sweden)

    Małgorzata Baran

    2013-12-01

    Full Text Available Purpose: The purpose of this article is to characterize the process of knowledge management in business clusters in terms of the benefi ts for the cluster members. The paper examines which mechanisms within the clusters promote knowledge creation between companies and other institutions. Methodology: The literature review is based on databases of books and scientifi c articles, such as EBSCO, Elsevier, JSTOR, Springer, and the Oxford Library and Kingston University London Library. The analysis of the literaturę is focused around the concepts of business clusters, knowledge management in organizations, knowledge management in clusters. Findings: The literature presented in this paper shows that network forms of organization such as clusters are conducive to inter-fi rm knowledge and skill development. Clusters as a type of network turn out to be a highly structured model of knowledge development, transfer and diffusion, produced by the interaction of social and economic relations within cluster institutions. Research implications: The article constitutes a combination of two theoretical aspects – knowledge management and business clusters. The theoretical conclusions of the literature review, mostly foreign literature, provide a basis for research in that area. Practical implications: In the Polish literature on the subject the aspect of knowledge management in business clusters has not yet been discussed. The conclusions of the presented literature analysis provide a basis for research and the development of practical recommendations for cluster managers. Knowledge-based clusters can serve as an example for developing clusters in the world. They are often clustered around research centers, making it possible to improve the exchange of knowledge between the cluster members and also providing the opportunity to better connect the world of science and business. Originality: The author has presented a unique mix of theory, knowledge management

  8. Succeeding in Business by Managing Consumption

    DEFF Research Database (Denmark)

    Tan, Adrian; Evans, Stephen; McAloone, Tim C.

    2009-01-01

    of product/service-system (PSS) conceptualisation that elucidates four essential perspectives of PSS: - Value perceptions - Product and product life - Customers and customer activities - Actor network Insight into these companies’ business and context is presented in order to show how new, more sustainable...... cases of manufacturing companies that demonstrates that business can be successful by selling less. The business model of each of the companies actively attempts to reduce their customers’ consumption while increasing customer satisfaction. This has proved to reduce customers’ costs, increased long term......, business models and design methods can be developed. Method Case study research is chosen as the research method as it gives deep insight to the research object and its context while allowing analysis of many variable factors (Yin 1994). As the objective is to gain insight in a company’s practice...

  9. Risk Management for e-Business

    Directory of Open Access Journals (Sweden)

    2007-01-01

    Full Text Available In the new Internet economy, risk management plays a critical role to protect the organization and its ability to perform their business mission, not just its IT assets. Risk management is the process of identifying risk, assessing risk, and taking steps to reduce risk to an acceptable level. The risk management is an important component of a IT security program. Information and communications technology management and IT security are responsible for ensuring that technology risks are managed appropriately. These risks originate from the deployment and use of IT assets in various ways, such as configuring systems incorrectly or gaining access to restricted software.

  10. 78 FR 45096 - Standards for Business Practices and Communication Protocols for Public Utilities

    Science.gov (United States)

    2013-07-26

    ... to Demand Side Management and Energy Efficiency,\\7\\ which the Commission incorporated by reference in... Standards related to Demand Side Management and Energy Efficiency.\\13\\ \\10\\ Standards for Business Practices.... The Version 003 Standards also include standards related to Demand Side Management and...

  11. On construction management practices of construction business%浅论工程建设企业施工管理规范

    Institute of Scientific and Technical Information of China (English)

    张振国

    2013-01-01

      Technology Management's mission is to implement national policies on technical work, research, awareness and use of technology law, production and business activities of enterprises to provide technical support to promote enterprise technology management standardization. Through technology management, so that the construction based on the advanced technology, improvement works to continuously improve quality.%  技术管理的任务是贯彻国家的有关技术工作的方针政策,研究、认识和利用技术规律,为企业的生产经营活动提供技术保障,促进企业技术管理工作标准化、规范化;通过技术管理,使施工建立在先进的技术基础上,不断提高和改进工程质量。

  12. Green Human Resource Management: Policies and practices

    Directory of Open Access Journals (Sweden)

    Shoeb Ahmad

    2015-12-01

    Full Text Available Recently, there has been observed an increasing awareness within business communities on the significance of going green and adopting various environment management techniques. As the corporate world is going global, the business is experiencing a shift from a conventional financial structure to a modern capacity-based economy which is ready to explore green economic facets of business. Today, Green Human Resource Management (GHRM has become a key business strategy for the significant organizations where Human Resource Departments play an active part in going green at the office. The paper largely focuses upon the various Green Human Resource Practices pursued by the organizations all over the world and, explains the simplified meaning of GHRM. The study also adds to the extant literature by discussing future direction of some GHRM functions. Finally, the paper suggests some potentially prolific HR initiatives for Green organizations.

  13. SUSTAINABLE BUSINESS COMPETITIVENESS: TRANSLATING CONCEPT INTO PRACTICE

    Directory of Open Access Journals (Sweden)

    Idqan Fahmi

    2012-09-01

    Full Text Available Normal 0 false false false EN-US X-NONE X-NONE Globalization has proven to spur economic growth for many countries in the world. It has, however, also negative impacts in terms of widening income gap, environmental degradation etc. such that many are worried that the growth will not be sustainable. Triple bottom line was introduced to make the economic growth and company competitiveness more sustainable. Although to define the concept is easy, to make it implemented, especially by developing countries, is another matter. Education and research track by universities is suggested to be one best way to accelerate the implementation of the concept. A case of Graduate Program of Management and Business (MB-IPB is used to illustrate the attempt.   Keywords: Sustainable Business Competitiveness, Triple Bottom Line, MB-IPB, 3Ps   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

  14. Determining the Business Impact of Knowledge Management

    Science.gov (United States)

    Aaron, Bruce C.

    2009-01-01

    This case study describes an evaluation of business impact and return on investment (ROI) for the Knowledge Exchange, a knowledge management (KM) system within Accenture. The evaluation used a continuous measurement design to allow impact and ROI to be tracked across time and groups. The results demonstrated a significant positive impact on…

  15. Customer Experience Management and Business Performance

    DEFF Research Database (Denmark)

    Grønholdt, Lars; Martensen, Anne; Jørgensen, Stig

    2014-01-01

    Purpose – The purpose of this paper is to examine how essential dimensions of customer experience management (CEM) drive business performance in Danish companies. Methodology/approach – An empirical study is conducted to investigate the relationships between seven CEM dimensions, differentiation...

  16. Improving Superintendent-Business Manager Communication

    Science.gov (United States)

    Malinowski, Matthew J.

    2010-01-01

    Effective school business managers regularly assess themselves to ensure that they are "on top of their game" in the many facets of their jobs. One area they should not lose sight of, especially in the current economic situation, is their ability to communicate with their colleagues in the district. They may feel overwhelmed by the number of…

  17. De uitdaging bij Business Continuity Management

    NARCIS (Netherlands)

    Manchem, P.J.; Hoogstra, J.; Velthoen, R.A.L.

    2004-01-01

    Ruim tweeënhalf jaar na de aanslagen in Amerika, anderhalf jaar na de brand bij de Universiteit Twente in Enschede en de bommeldingen bij IKEA zou men verwachten dat veel organisaties hun Business Continuity Management (BCM) op orde zouden hebben. Voor de IT-auditors zou dit dan betekenen dat zij he

  18. Creating Business Intelligence from Course Management Systems

    Science.gov (United States)

    van Dyk, Liezl; Conradie, Pieter

    2007-01-01

    Purpose: This article seeks to address the interface between individual learning facilitators that use course management systems (CMS) data to support decision-making and course design and institutional infrastructure providers that are responsible for institutional business intelligence. Design/methodology/approach: The design of a data warehouse…

  19. Applying Total Quality Management to Business Education.

    Science.gov (United States)

    Brown, Daniel J.; Koenig, Harold F.

    1993-01-01

    Responses from 390 business school alumni (60%) show that students want educators to consider their opinions about their overall educational experience and what happens after graduation. A total quality management approach can help discover customer/student needs, establish a focus on improvement, and implement a process orientation. (SK)

  20. Fuzzy logic for business, finance, and management

    CERN Document Server

    Bojadziev, George

    1997-01-01

    This is an interdisciplinary book for knowledge workers in business, finance, management, and socio-economic sciences. It provides a guide to and techniques for forecasting, decision making, conclusions, and evaluations in an environment involving uncertainty, vagueness, and impression. Traditional modeling techniques do not capture the nature of complex systems especially when humans are involved. Fuzzy logic provides effective tools for dealing with such systems. Emphasis is on applications presented in case studies including Time Forecasting for Project Management, New Product Pricing, Clie

  1. Accounting and Controlling Business Management System

    Directory of Open Access Journals (Sweden)

    David Mareš

    2016-12-01

    Full Text Available The author examines an efficient accounting and management system that gives a true picture of an economic reality with a direct link to the consumer to achieve maximum effectiveness of financial planning and the business as a whole. By this, the accounting information system and its role across the entire business is defined and linked to other subsystems of the business information system at the same time. On the basis of inputs and outputs from information accounting system, the author makes conclusions with regard to linking the accounting information system to preferences and social status of the customer, both using Customer Relationship Management or through his consump - tion expenditures in relation to his consumption needs pyramid and preferences. The paper expands the scientific knowledge in broader context, as it does not examine the given factors of business success separately, but rather in its entirety forming a direct link consumer – accounting information system – controlling – financial plan – performance of individual departments – business performance.

  2. Excel 2016 for business statistics a guide to solving practical problems

    CERN Document Server

    Quirk, Thomas J

    2016-01-01

    This book shows the capabilities of Microsoft Excel in teaching business statistics effectively. Similar to the previously published Excel 2010 for Business Statistics, this book is a step-by-step exercise-driven guide for students and practitioners who need to master Excel to solve practical business problems. If understanding statistics isn’t your strongest suit, you are not especially mathematically-inclined, or if you are wary of computers, this is the right book for you. Excel, a widely available computer program for students and managers, is also an effective teaching and learning tool for quantitative analyses in business courses. Its powerful computational ability and graphical functions make learning statistics much easier than in years past. However, Excel 2016 for Business Statistics: A Guide to Solving Practical Problems is the first book to capitalize on these improvements by teaching students and managers how to apply Excel to statistical techniques necessary in their courses and work. Each ch...

  3. From fork to farm - demand chain management in the agro-food business : with application to the Rio Grande do Sul beef business

    NARCIS (Netherlands)

    Canever, M.D.

    2006-01-01

    Demand chain management (DCM) is a business philosophy which objectives to understand customer demand and meeting this demand with possible alternatives through the deployment of chain processes. DCM is a new paradigm in the business terrain, and it was defined in this study as: the business practic

  4. Effects of Institutionalization over The Raising Values of Family-Owned Businesses and A Practice

    Directory of Open Access Journals (Sweden)

    Sefer Gümüş

    2014-07-01

    Full Text Available The family businesses constitute the base of global economies. They provide contributions to economy and sectors with their assets and activities. Their reaching to plan, program and objectives occur through the sharing of experience, knowledge and accumulation. Their adaptation to domestic and global markets is the characteristic separating the definition, family businesses from other businesses. In this study, the advantages and disadvantages of this situation, management forms, institutionalism concept and its stages and elements of institutionalism, institutionalism stages in family businesses, problems preventing institutionalism, institutionalism of family relations that family constitution, board of directors, family council, inheritance plan, emergency situation plan and conflict management are explained and effects of family individuals over institutionalism, the general characteristics of institutionalized family businesses are defined and a practice regarding the issue of “Institutionalism of Family Relations”, which was performed in a family business through observation, conversation and interview, which was founded in Istanbul in year 1989 and carrying activities in textile sector over shirt, short and pant manufacturing were given place. Literature review regarding family business were performed in this study and the concepts and theoretical information related with the subject were explained and combining the theory and practice, knowledge accumulation and experience sharing through a practice performed through observation, conservation and interview made with the management of a family business were provided and they were explained in our study with an academic language.

  5. Effects of Institutionalization over the Raising Values of Family-Owned Businesses and a Practice

    Directory of Open Access Journals (Sweden)

    Sefer Gumus

    2016-01-01

    Full Text Available The family businesses constitute the base of global economies. They provide contributions to economy and sectors with their assets and activities. Their reaching to plan, program and objectives occur through the sharing of experience, knowledge and accumulation. Their adaptation to domestic and global markets is the characteristic separating the definition, family businesses from other businesses. In this study, the advantages and disadvantages of this situation, management forms, institutionalism concept and its stages and elements of institutionalism, institutionalism stages in family businesses, problems preventing institutionalism, institutionalism of family relations that family constitution, board of directors, family council, inheritance plan, emergency situation plan and conflict management are explained and effects of family individuals over institutionalism, the general characteristics of institutionalized family businesses are defined and a practice regarding the issue of “Institutionalism of Family Relations”, which was performed in a family business through observation, conversation and interview, which was founded in Istanbul in year 1989 and carrying activities in textile sector over shirt, short and pant manufacturing were given place.  Literature review regarding family business were performed in this study and the concepts and theoretical information related with the subject were explained and combining the theory and practice, knowledge accumulation and experience sharing through a practice performed through observation, conservation and interview made with the management of a family business were provided and they were explained in our study with an academic language.

  6. Program Management Approach to the Territorial Development of Small Business

    Directory of Open Access Journals (Sweden)

    Natalia Aleksandrovna Knysh

    2016-06-01

    Full Text Available This article presents the results of the research of the application on a state level of the program management approach to the territorial development of small business. Studying the main mechanism of the state policy implementation in the sphere of small business on a regional level, the authors have revealed the necessity to take into account the territorial specificity while the government programs of small business development are being formed. The analysis of the national practice of utilizing the program management mechanism in the regional system of the government support of small entrepreneurship was conducted on the example of Omsk region. The results of the analysis have shown the inefficiency of the current support system for small business and have determined the need to create an integrated model of territorial programming, which would not only contribute to the qualitative development of small business, but also provide the functioning efficiency of program management mechanism. As a result, the authors have created the two-level model of the programming of the territorial development of small business, which allows to satisfy purposefully the needs of entrepreneurship taking into account the specificity of the internal and external environment of the region. The first level of the model is methodological one and it is based on the marketing approach (the concepts of place marketing and relationship marketing to the operation of the program management mechanism. The second level of the model is methodical one. It offers the combination of the flexible methods of management of programming procedure (benchmarking, foresight, crowdsourcing and outsourcing. The given model raises the efficiency of the management decisions of the state structures in the sphere of small business. Therefore, it is interesting for the government authorities, which are responsible for the regional and municipal support programs of small business, as well

  7. Business continuity management and pandemic influenza.

    Science.gov (United States)

    Dalton, Craig B

    2006-01-01

    Pandemic influenza planning presents challenges for both government and businesses. Effective cooperation and communication before and during a pandemic will help mitigate the major threats to societal function. The major challenges for government include communicating a realistic estimate of pandemic risk, managing community anxiety, communicating the need for rationing of vaccines and antiviral medications, setting standards for preparedness, and gaining the trust of essential service workers. For businesses the challenges are tailoring generic planning guides to local use, and making links with local and regional partners in pandemic planning.

  8. ROMANIAN BUSINESS WOMEN: MANAGERS OR LEADERS?

    Directory of Open Access Journals (Sweden)

    Adriana UNGUREANU

    2016-07-01

    Full Text Available Leadership is a concept appeared in the second part of the twentieth century which developed later on because of the business necessity as the economic environment has become more and more complex and the classic managerial style was no more efficient. In this complex world of business, women were traditionally involved in business at the administrative level, with small chances to reach top structures in a company. Due to the modern times, they won their rights to prove their management skills and to obtain more important jobs in famous companies. This paper presents the results of a research based on interview method and getting responses from Romanian women involved in business at the middle and top management in multinational companies. The main goal of the study was to identify the main features that define the women as a leader or a manager by finding lateral thinking skills. This research revealed that most of the women interviewed have their features closer to the conventional leader and only few of them have developed strong lateral thinking skills.

  9. Management practice: phenomenological approach

    Directory of Open Access Journals (Sweden)

    Myriam Siqueira da Cunha

    2005-01-01

    Full Text Available This work has the aim of understanding the lived experiences by managers in relation to organizational changes in an enterprise in the food area, located in the State of Rio Grande do Sul, Brazil. The role of managers has been constantly evaluated and their capacity of continuous learning and also the ability of transforming the learning in good organizational results is reacquired every instant. In this work, my intention is to show, using an interpretative analysis, real and practical situations, from lived experiences. The methodological way followed was the hermeneutic phenomenological approach, trying to give a global and a contextual treatment to the theme. The results achieved offer subsides for a new look over the management practice and point out the importance of the study of what is lived, as an inspiration source for the strategic decisions in the enterprises.

  10. KNOWLEDGE MANAGEMENT CHALLENGES IN NEW BUSINESS DEVELOPMENT

    DEFF Research Database (Denmark)

    Jensen, Ole Kjeldal; Ahmed-Kristensen, Saeema; Jensen, Nevena

    2011-01-01

    The empirical study this paper is based upon, aimed to identify and describe knowledge management challenges, throughout the new business development process. This paper reports findings from the study, as well as the framework used for analysing the KM challenges, which can be applied to other...... in the early phases. Furthermore, two new roles of the early phase, besides instigating projects, were found. This study contributes to the development of support tools for knowledge management in industry and to research with a deeper understanding of the new business development process....... case studies for comparison. Six interviews and 2 full-day workshops, gathering the perspectives of 76 people from an energy-utilities company forms the empirical background of the study. Six categories of knowledge management challenges were identified and, within each, central issues were extracted...

  11. Partnership between CTSI and business schools can promote best practices for core facilities and resources.

    Science.gov (United States)

    Reeves, Lilith; Dunn-Jensen, Linda M; Baldwin, Timothy T; Tatikonda, Mohan V; Cornetta, Kenneth

    2013-08-01

    Biomedical research enterprises require a large number of core facilities and resources to supply the infrastructure necessary for translational research. Maintaining the financial viability and promoting efficiency in an academic environment can be particularly challenging for medical schools and universities. The Indiana Clinical and Translational Sciences Institute sought to improve core and service programs through a partnership with the Indiana University Kelley School of Business. The program paired teams of Masters of Business Administration students with cores and programs that self-identified the need for assistance in project management, financial management, marketing, or resource efficiency. The projects were developed by CTSI project managers and business school faculty using service-learning principles to ensure learning for students who also received course credit for their participation. With three years of experience, the program demonstrates a successful partnership that improves clinical research infrastructure by promoting business best practices and providing a valued learning experience for business students.

  12. PARTNERSHIP BETWEEN CTSI AND BUSINESS SCHOOLS CAN PROMOTE BEST PRACTICES FOR CORE FACILITIES AND RESOURCES

    Science.gov (United States)

    Reeves, Lilith; Dunn-Jensen, Linda M.; Baldwin, Timothy T.; Tatikonda, Mohan V.; Cornetta, Kenneth

    2013-01-01

    Biomedical research enterprises require a large number of core facilities and resources to supply the infrastructure necessary for translational research. Maintaining the financial viability and promoting efficiency in an academic environment can be particularly challenging for medical schools and universities. The Indiana Clinical and Translational Sciences Institute sought to improve core and service programs through a partnership with the Indiana University Kelley School of Business. The program paired teams of Masters of Business Administration students with cores and programs that self-identified the need for assistance in project management, financial management, marketing, or resource efficiency. The projects were developed by CTSI project managers and business school faculty using service-learning principles to ensure learning for students who also received course credit for their participation. With three years of experience, the program demonstrates a successful partnership that improves clinical research infrastructure by promoting business best practices and providing a valued learning experience for business students. PMID:23919365

  13. Pharmaceutical technology management--profitable business avenue.

    Science.gov (United States)

    Puthli, Shivanand P

    2010-01-01

    Growing research expenditure, regulatory framework and generic erosion have forced pharmaceutical companies globally to resort to pharmaceutical technology management (PTM). Indeed, the pharmaceutical industry has witnessed the impact of innovative drug delivery and device technologies and their influence on business. PTM has given a new business insight with greater profits and enhancement of product franchise. Promising breakthrough technologies have not been able to reach a commercial platform largely owing to lack of capital at the preliminary stages of the product development program. Intellectual property plays a considerable role in protecting innovative technologies. Joint ventures and strategic alliances also become important for commercializing a new technology. The synergy of PTM with options of in-licensing is expected to infuse newer opportunities to the pharmaceutical business.

  14. Best Practice Examples of Circular Business Models

    DEFF Research Database (Denmark)

    Guldmann, Eva

    are tightly closed, whereas in other cases they are more open due to initiatives being voluntary, experimental or small scale, covering only part of the market. The study indicates that the ability of companies to apply life cycle thinking, which involves the entire value chain from sourcing to disposal...... are different, circular business models can be found in both. These models operate in both young and mature firms, small and large, which points to the fact that circular business models can be successfully implemented in a wide range of business settings as long as they are individually tailored to each...... companies are found to apply a step-by-step or experimental strategy, where they test the resilience of a circular business model within a limited number of product lines or in one business unit at a time. This allows for a corresponding step-by-step organisational learning and for leveraging the risk...

  15. Incorporating the knowledge management cycle in e-business

    OpenAIRE

    O, Ying-Lie; Gordijn, Jaap; Akkermans, Hans

    2001-01-01

    In e-business, knowledge can be extracted from the recorded information by intelligent data analysis and then utilised in the business transaction. E-knowledge is a foundation for e-business. E-business can be supported by an intelligent information system that provides intelligent business process support and advanced support of the e-knowledge management cycle. Knowledge is stored as knowledge models that can be updated in the e-knowledge management cycle. As illustrated in examples, the e-...

  16. Individual Values and Sensitivity to Corporate Ethical Responsibility of Business Students and Managers

    NARCIS (Netherlands)

    Perrinjaquet, A.; Furrer, O.F.G.

    2005-01-01

    This study investigates the relationship between individual values and sensitivity to corporate ethical responsibility (CER) among current business students and practicing managers. Using Schwartz’s values typology and Maignan and Ferrell’s corporate ethical responsibility operationalization, survey

  17. 75 FR 16337 - Standards for Business Practices for Interstate Natural Gas Pipelines

    Science.gov (United States)

    2010-04-01

    ... natural gas pipeline business practices and electronic communications to incorporate by reference into its... has reviewed the requirements pertaining to business practices and electronic communication with... Energy Regulatory Commission 18 CFR Part 284 Standards for Business Practices for Interstate Natural...

  18. Business Schools under Fire: Humanistic Management Education as the Way Forward. Humanism in Business Series

    Science.gov (United States)

    Amann, Wolfgang, Ed.; Pirson, Michael, Ed.; Dierksmeier, Claus, Ed.; Von Kimakowitz, Ernst, Ed.; Spitzeck, Heiko, Ed.

    2011-01-01

    In a time of instability trust in managers is low. Management education is being scrutinized for its impact on society and business schools have been considered as "silent partners in corporate crime." This book outlines how business schools can get out of the line of fire by presenting the cornerstones of a humanistic business education. This…

  19. Mainstreaming Disaster Risk Management into Management Education: Case of the Mona School of Business & Management

    Directory of Open Access Journals (Sweden)

    INDIANNA MINTO-COY

    Full Text Available The purpose of this paper is to provide a background to and guide for mainstreaming Disaster Risk Management (DRM into higher education and training institutions in Small Island Developing States (SIDS, with the aim of increasing awareness and understanding of the complexity of DRM issues in business and management, based on their general and specific vulnerabilities. SIDS are considered a special category within the discussion on DRM, given a number of vulnerabilities generally and specifically. Furthermore, little attention has been paid to the business impact of disasters in such settings. It is proposed that one major route to improving this situation is through the educational and training institutions, which play a major role in shaping thinking and practices in such settings.

  20. University Business Models and Online Practices: A Third Way

    Science.gov (United States)

    Rubin, Beth

    2013-01-01

    Higher Education is in a state of change, and the existing business models do not meet the needs of stakeholders. This article contrasts the current dominant business models of universities, comparing the traditional non-profit against the for-profit online model, examining the structural features and online teaching practices that underlie each.…

  1. 独立学院工商管理专业实践教学改革研究%On Practice-Teaching Reform of Business Management Major in Independent Colleges

    Institute of Scientific and Technical Information of China (English)

    李颖娟

    2012-01-01

    提出了以培养学生岗位能力为出发点的实践教学"三结合"模式,认为要以岗位技能要求来指导实践教学,构建独立学院工商管理专业的实践教学体系,加大实践教学的比例,以有利于培养学生的动手能力、分析问题解决问题的能力和相应的岗位技能。%A new practice,teaching pattern,is proposed to cultivate students' professional competency.It proposes to use the job skill requirements to guide the practice of teaching;construct a practice-teaching system of business management major in independent colleges;and increase the proportion of practice teaching to develop students' practical ability,the ability to analyze and solve problems and appropriate job skills.

  2. Business Continuity and Disaster Risk Management in Business Education: Case of York University

    Directory of Open Access Journals (Sweden)

    ALI ASGARY

    Full Text Available Increasing levels of business disruptions and disaster events on one hand while local, national and international campaigns on the other have increased businesses' awareness, attention and demand for the need for business continuity management. As more and more businesses are looking to integrate disaster risk and business continuity management into their business operations and decision making processes, the need for such expertise has also increased. Despite these needs, many business schools around the world have not fully identified, realized or addressed them. While there are several models for integrating disaster risk and business continuity management in business education, York University has established undergraduate and graduate level disaster and emergency management programs in a business school setting to address these growing needs. Through this integration, considerable numbers of business students enroll in disaster risk management, and business continuity courses. Knowledge and skills that students acquire through these courses make them informed and knowledgeable players in business continuity management teams in their varied work places.

  3. Identity and access management business performance through connected intelligence

    CERN Document Server

    Osmanoglu, Ertem

    2013-01-01

    Identity and Access Management: Controlling Your Network provides you with a practical, in-depth walkthrough of how to plan, assess, design, and deploy IAM solutions. This book breaks down IAM into manageable components to ease systemwide implementation. The hands-on, end-to-end approach includes a proven step-by-step method for deploying IAM that has been used successfully in over 200 deployments. The book also provides reusable templates and source code examples in Java, XML, and SPML.Focuses on real-word implementations Provides end-to-end coverage of IAM from business drivers, requirements

  4. CUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS STRATEGIES

    Directory of Open Access Journals (Sweden)

    Rozitta Chittaie

    2012-06-01

    Full Text Available Changing in the current competitive environment, increasing simplicity of penetrating into the competitive market, and rapid growing of information technology are essential motives for performing activities in an environment. Nowadays, some companies step into rapid and instant development of their markets in order to improve customer relationship. These companies through adopting customer relationship management (CRM systems can earn and retain their customers' loyalty. As a result, designing customer relationship management strategies can lead to market protection, customer value increase, and greater customer satisfaction opportunities for continuous promotion of the enterprise. Regarding the complexity and the variety of strategies associated with managing a business, information-related capability seems to be an essential capability for earning profit from companies' activities and competition among peers. Hence, relation and information are employed for managing the firms are vital tools for seizing opportunities and tackling future issues. Giving the information only employed to support a company’s performance, making crucial decision about surrounding environment, increasing competitive ability of the enterprise will be difficult for company. Furthermore, since increase of competitive ability is accompanied by making greater profit on the deal, methods of raising competitive ability is an interesting and critical issue. Therefore, companies through information technology, cost reduction, and development of low-level relations with customers can achieve greater profitability. This paper probes into customer relationship management and business strategies. The implications of CRM strategies are discussed in detail.

  5. Business Intelligence & Knowledge Management - Technological Support for Strategic Management in the Knowledge Based Economy

    Directory of Open Access Journals (Sweden)

    Dorel PARASCHIV

    2008-01-01

    Full Text Available The viability and success of modern enterprises are subject to the increasing dynamic of the economic environment, so they need to adjust rapidly their policies and strategies in order to respond to sophistication of competitors, customers and suppliers, globalization of business, international competition. Perhaps the most critical component for success of the modern enterprise is its ability to take advantage of all available information - both internal and external. Making sense of all this information, gaining value and competitive advantage through represents real challenges for the enterprise. The IT solutions designed to address these challenges have been developed in two different approaches: structured data management (Business Intelligence and unstructured content management (Knowledge Management. Integrating Business Intelligence and Knowledge Management in new software applications designated not only to store highly structured data and exploit it in real time but also to interpret the results and communicate them to decision factors provides real technological support for Strategic Management. Integrating Business Intelligence and Knowledge Management in order to respond to the challenges the modern enterprise has to deal with represents not only a "new trend" in IT, but a necessity in the emerging knowledge based economy. These hybrid technologies are already widely known in both scientific and practice communities as Competitive Intelligence. In the end of paper,a competitive datawarehouse design is proposed, in an attempt to apply business intelligence technologies to economic environment analysis making use of romanian public data sources.

  6. The integration of lean, green and best practice business principles

    OpenAIRE

    2015-01-01

    Background: Whilst there are separate streams of established research on lean, green and best practice initiatives, the intersection of these three strategic principles has not been addressed extensively in the past.Objectives: In this study a framework to integrate lean, green and best practice principles into an integrated business model was developed as a strategy for businesses to develop sustainable competitive advantages.Method: A descriptive case study was conducted on Toyota South Afr...

  7. The Relationship between a Business Simulator, Constructivist Practices, and Motivation toward Developing Business Intelligence Skills

    Science.gov (United States)

    Lee, Hsun-Ming; Long, Ju; Visinescu, Lucian L.

    2016-01-01

    Developing Business Intelligence (BI) has been a top priority for enterprise executives in recent years. To meet these demands, universities need to prepare students to work with BI in enterprise settings. In this study, we considered a business simulator that offers students opportunities to apply BI and make top-management decisions in a system…

  8. ERP and Knowledge Management Integration: The Case of Malaysian Business Firms

    Science.gov (United States)

    Supramaniam, Mahadevan; Kuppusamy, Mudiarasan

    2010-01-01

    In order to compete in a global environment, Malaysian business firms need to improve their products and services through best practices. This paper aims to investigate the critical success factors to adopt Enterprise Resource Planning (ERP) with knowledge management (KM) strategies among Malaysian business firms. In order to achieve the research…

  9. Integrating Theory and Practice in Education with Business Games

    Directory of Open Access Journals (Sweden)

    Karen Neville

    2003-01-01

    Full Text Available The meaningful integration of theoretical knowledge and industrial practice in Masters level programmes is now more than ever vital to ensure that graduates have the required competence in IT and that they are ready to contribute to the organisations that hired them within a short timeframe. It is also crucial in ensuring ongoing industrial support for academia because Information technology (IT is regarded as a fundamental component in the success of organisations. This has led to a growing demand for IT specialists, sometimes with hybrid skills, to design, develop, implement, and support IT infrastures in both the public and private sectors. However, in recent years there has been a shortfall of IT graduates, with essential experience entering the job market. In order to keep up with demand, educational institutions must adopt innovative programmes to increase the skill-set and knowledge base of their IT graduates.One such programme, under the auspices of University College Cork, is a Masters course in Management Information and Managerial Accounting Systems (MIMAS. The programme focuses on IT to suit the needs of industry while also combining IT with other theoretical subjects like managerial accounting and the design of management control systems. One key element of the teaching experience is a business simulation where students create software companies and bid for a large scale development project. As part of this, they experience of broad range of tasks and problems inherent in commercial software development. The business game is designed to encourage students to make use of as much of the theoretical elements taught in the degree as possible and is mediated by the teaching staff through the intermediary of a purpose-designed computer system. Our experience indicates the immense value of such practical components in an IT oriented degree programme. It also shows that the application of new technology in training and education will only

  10. Defining collaborative business rules management solutions : framework and method

    NARCIS (Netherlands)

    Zoet, Martijn; Versendaal, Johan

    2014-01-01

    From the publishers' website: The goal of this research is to define a method for configuring a collaborative business rules management solution from a value proposition perspective. In an earlier published study (Business rules management solutions: added value by means of business interoperability

  11. ASBO at 100: A Century of School Business Management

    Science.gov (United States)

    School Business Affairs, 2010

    2010-01-01

    This article talks about Association of School Business Officials International (ASBO) at a century of school business management. As ASBO International celebrates its centennial, one should reflect on the truth of this often-heard quote and how it applies to the field of school business management in general and the association in particular.…

  12. Knowledge Automation How to Implement Decision Management in Business Processes

    CERN Document Server

    Fish, Alan N

    2012-01-01

    A proven decision management methodology for increased profits and lowered risks Knowledge Automation: How to Implement Decision Management in Business Processes describes a simple but comprehensive methodology for decision management projects, which use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It includes Decision Requirements Analysis (DRA), a new method for taking the crucial first step in any IT project to implement decision management: defining a set of business decisions and identifying all the information-business knowledge

  13. Practical colour management

    Science.gov (United States)

    Williams, Susan

    2006-06-01

    Spectrophotometers have been successfully used for colour measurement. This paper addresses digital imaging as a complementary and alternative method of colour measurement and appearance and an effective communication tool as part of a practical colour management programme within the supply chain of a textile retailer. The specific needs—to measure and communicate textured dyed material and printed fabric—are discussed, as well as the colour specification and quality control (QC) of currently un-measurable fabrics and accessories. A unique method of using digital imaging for the assessment of colour fastness will also be discussed.

  14. Design in Practice: Scenarios for Improving Management Education

    Science.gov (United States)

    Schlenker, Lee; Chantelot, Sébastien

    2014-01-01

    Despite the increasing attention given to design in business, Design Thinking has had little impact on the quality of business school education. Building upon the foundations of long-standing critiques of management education and the potential for student-centric learning, the authors propose that the use of Design in Practice can significantly…

  15. Commercial Spanish: Developing Proficiencies and Business Practices.

    Science.gov (United States)

    Reyes-Tudela, Jose E.

    A commercial Spanish course offered at Marywood College (Scranton, Pennsylvania) serves both Spanish majors and majors in international business. In addition to language proficiency activities common to most commercial language courses, students have identified two projects as most functional and challenging: (1) a "carpeta" or file into which…

  16. Business intelligence and performance management theory, systems and industrial applications

    CERN Document Server

    2013-01-01

    This book covers all the basic concepts of business intelligence and performance management including strategic support, business applications, methodologies and technologies from the field, and thoroughly explores the benefits, issues and challenges of each.

  17. Data management plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Wilson, D.

    1998-08-25

    The Hanford Data Integration 2000 (HANDI 2000) Project will result in an integrated and comprehensive set of functional applications containing core information necessary to support the Project Hanford Management Contract (PHMC). It is based on the Commercial-Off-The-Shelf (COTS) product solution with commercially proven business processes. The COTS product solution set, of PassPort (PP) and PeopleSoft (PS) software, supports finance, supply and chemical management/Material Safety Data Sheet.

  18. Region and database management for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Wilson, D.

    1998-08-26

    The Data Integration 2000 Project will result in an integrated and comprehensive set of functional applications containing core information necessary to support the Project Hanford Management Contract. It is based on the Commercial-Off-The-Shelf product solution with commercially proven business processes. The COTS product solution set, of PassPort and People Soft software, supports finance, supply and chemical management/Material Safety Data Sheet, human resources.

  19. Strategic Marketing Business Portfolio Management through Formation of Business Areas in it

    Directory of Open Access Journals (Sweden)

    Yavorska Kateryna Yu.

    2014-01-01

    Full Text Available The article states the business portfolio could be formed not only by strategic business units, but also types of activity that support them. Thus, there is a possibility of formation of a business area through creation of the second level of aggregation in the business portfolio. The article establishes that availability of business areas provides the following advantages to an enterprise: increases its resistance to the negative impact of external and internal market factors, forms input barriers against appearance of new and development of existing competitors, preserves and protects the obtained market positions by means of formation of stable and long-term competitive advantages, increases profitability of the available components in the business portfolio, etc. The article offers a model of formation of business areas, which envisages passage through three stages: detection of the market interconnections between the business portfolio components, formation of business areas on its basis, assessment of the portfolio equilibrium on the basis of the formed business areas and final selection of business areas, which would ensure the best indicators of equilibrium. The article offers a structural and logic scheme of strategic marketing management of the business portfolio, which is based on availability of business areas. Unlike the previous ones, the content of its stages envisages the business portfolio management starting from the second level of aggregation (from the level of business areas and not individual strategic business units and supporting types of activity. The offered scheme considers three situations of business portfolio management depending on the degree of its equilibrium. The article provides a method of selection of marketing strategies of development of business areas that depend on the degree of equilibrium of the portfolio and its resource potential.

  20. Comparing Identity Management Frameworks in a Business Context

    Science.gov (United States)

    Hoepman, Jaap-Henk; Joosten, Rieks; Siljee, Johanneke

    Several frameworks for identity management exist, each of them with its own distinguishing features. These frameworks are complex however, and their features not easily understood. This makes it hard for businesses to understand the intricacies, and difficult to select and deploy one. This paper develops business selection criteria and applies them to four popular identity management frameworks. The resulting score card (1) helps businesses to select and deploy an identity management system, and (2) provides valuable feedback to developers of identity management systems on the criteria that they should take into account when designing and implementing an identity management system that is useful for specific businesses.

  1. Business Simulation Exercises in Small Business Management Education: Using Principles and Ideas from Action Learning

    Science.gov (United States)

    Gabrielsson, Jonas; Tell, Joakim; Politis, Diamanto

    2010-01-01

    Recent calls to close the rigour-relevance gap in business school education have suggested incorporating principles and ideas from action learning in small business management education. In this paper we discuss how business simulation exercises can be used as a platform to trigger students' learning by providing them with a platform where they…

  2. Business process of reputation management of food industry enterprises

    Directory of Open Access Journals (Sweden)

    Derevianko Olena. H.

    2014-01-01

    Full Text Available The goal of the article is development of the methodical base of reputation management directed at formalisation of theoretical provisions and explanation how to organise reputation management at food industry enterprises. The article shows prospectiveness of use of the Business Process Management concept in reputation management. Using the diagram of the Reputation Management business process environment the article shows its key participants (suppliers and clients of the business process and identifies their place in formation of the enterprise reputation. It also shows that the reputation management should be considered a business process of the highest level of management. Construction of the flow structure of the Reputation Management business process allows uncovering the logic of interrelation of inlets and outlets within the framework of the specified main stages of the business process: assessment of the current state of reputation, collection of information about stakeholders, identification of PR strategy goals, planning of necessary resources, realisation of the PR strategy, assessment of efficiency and process monitoring. The article offers the flow, functional and organisational structures of the Reputation Management business process for food industry enterprises. Moreover, justification of functional and organisational structures of the Reputation Management business process gives a possibility to distribute functions of reputation management between specific executors and establish responsibility for each stage of the business process.

  3. When Serious Project Management is a Critical Business Requirement

    Science.gov (United States)

    Jansma, P. A.; Gibby, L.; Chambers, C.; Joines, J.; Egger, R.

    2000-01-01

    When serious project management is a critical business requirement, project managers need to integrate cost, schedule and technical scope of work across the project, and apply earned value management (EVM).

  4. Making "cents" of the business side of nurse practitioner practice.

    Science.gov (United States)

    Luster-Tucker, AtNena

    2016-03-15

    Nurse practitioners produce excellent patient outcomes and should be allowed to practice to the full extent of their education and training. In addition to clinical skills, nurse practitioners need to understand the business side of practice in order to ensure fair and equitable compensation.

  5. Human factors in safety and business management.

    Science.gov (United States)

    Vogt, Joachim; Leonhardt, Jorg; Koper, Birgit; Pennig, Stefan

    2010-02-01

    Human factors in safety is concerned with all those factors that influence people and their behaviour in safety-critical situations. In aviation these are, for example, environmental factors in the cockpit, organisational factors such as shift work, human characteristics such as ability and motivation of staff. Careful consideration of human factors is necessary to improve health and safety at work by optimising the interaction of humans with their technical and social (team, supervisor) work environment. This provides considerable benefits for business by increasing efficiency and by preventing incidents/accidents. The aim of this paper is to suggest management tools for this purpose. Management tools such as balanced scorecards (BSC) are widespread instruments and also well known in aviation organisations. Only a few aviation organisations utilise management tools for human factors although they are the most important conditions in the safety management systems of aviation organisations. One reason for this is that human factors are difficult to measure and therefore also difficult to manage. Studies in other domains, such as workplace health promotion, indicate that BSC-based tools are useful for human factor management. Their mission is to develop a set of indicators that are sensitive to organisational performance and help identify driving forces as well as bottlenecks. Another tool presented in this paper is the Human Resources Performance Model (HPM). HPM facilitates the integrative assessment of human factors programmes on the basis of a systematic performance analysis of the whole system. Cause-effect relationships between system elements are defined in process models in a first step and validated empirically in a second step. Thus, a specific representation of the performance processes is developed, which ranges from individual behaviour to system performance. HPM is more analytic than BSC-based tools because HPM also asks why a certain factor is

  6. Practice management skills for the nurse practitioner.

    Science.gov (United States)

    Sportsman, S; Hawley, L J; Pollock, S; Varnell, G

    2001-01-01

    The faculties of three schools of nursing involved in a collaborative family nurse practitioner (FNP) program designed a study to address issues involved in preparing the nurse practitioner for the challenges of practice management in the clinical environment. The purposes of the study were to (1) identify business concepts necessary to successfully manage a primary care practice; (2) determine which of these concepts should be incorporated into an FNP curriculum; and (3) clarify information to be taught regarding each identified concept. Fifty-four business concepts related to primary care were identified from a literature review. A survey was then developed to assess the extent to which the identified concepts were necessary for an FNP to effectively manage a practice. Seven experts and five FNP faculty responded to the survey. The Content Validity Index (CVI) defined by Lynn (1986) was applied and 20 concepts necessary for an FNP to effectively manage a practice were identified. A focus group that included nurse practitioners (both faculty and nonfaculty) from the three collaborative sites connected by interactive telecommunications determined that all 20 of the identified concepts should be included in an FNP curriculum. Additionally, the focus group clarified relevant information to be taught regarding each identified concept.

  7. Delineating Research Forums for Business and Management Education Scholars: The Business and Management Education Influence Index

    Science.gov (United States)

    Arbaugh, J. B.; Bielinska-Kwapisz, Agnieszka

    2016-01-01

    The authors used bibliometric analysis to create indices for both the percentage of articles a journal publishes on business and management education (BME) research and the relative scholarly impact an article is likely to have after being published in that journal. They envision that the dissemination of these indices will be helpful for scholars…

  8. Managing Evolving Business Workflows through the Capture of Descriptive Information

    CERN Document Server

    Gaspard, S; Dindeleux, R; McClatchey, R; Gaspard, Sebastien; Estrella, Florida

    2003-01-01

    Business systems these days need to be agile to address the needs of a changing world. In particular the discipline of Enterprise Application Integration requires business process management to be highly reconfigurable with the ability to support dynamic workflows, inter-application integration and process reconfiguration. Basing EAI systems on model-resident or on a so-called description-driven approach enables aspects of flexibility, distribution, system evolution and integration to be addressed in a domain-independent manner. Such a system called CRISTAL is described in this paper with particular emphasis on its application to EAI problem domains. A practical example of the CRISTAL technology in the domain of manufacturing systems, called Agilium, is described to demonstrate the principles of model-driven system evolution and integration. The approach is compared to other model-driven development approaches such as the Model-Driven Architecture of the OMG and so-called Adaptive Object Models.

  9. MODERN BUSINESS COMMUNICATION, SPEECH CULTURAL TRADITIONS AND INTERNATIONAL PRACTICE

    Directory of Open Access Journals (Sweden)

    E. P. Butorina

    2014-01-01

    Full Text Available The goal to simplify the Russian language for its practical use and the extension of Russian cultural influence was set in Peter the Great’s period. In his language policy Peter the Great preferred a functional criterion, insisting on the use of the Russian language variety, which would be understandable not by the elite only, so the Russian language regulation for business purposes has had a long-standing tradition. The article discusses the European practice of various languages standardization in modern business communication. To compare Russian business texts in Russia and abroad urban sites of Moscow, New York and Tallinn are analyzed. The data obtained suggest some hypotheses about peculiarities of business texts in modern Russian language space.

  10. Transferral of Business Management Concepts to Universities as Ambidextrous Organisations

    Science.gov (United States)

    Tahar, Sadri; Niemeyer, Cornelius; Boutellier, Roman

    2011-01-01

    In the context of new public management reforms, many business management concepts were transferred to universities. Most studies on the transfer of business management concepts to universities show that transfers were not as successful as expected. These studies also provide nuances as to why it is such a delicate matter. However, a basic…

  11. [Managing health risks of workers in business trip].

    Science.gov (United States)

    Gevorkian, E V

    2014-01-01

    The article presents data of prospective observation over the risk management system concerning health of international oil and gas company workers in business trips. The management system included training and screening of workers under risk, specific prophylaxis and other measures. The authors described problems of the risk management system implementation, suggested recommendations to control risks connected with business trips.

  12. A Thai Tale: School Business Management beyond the Classroom

    Science.gov (United States)

    Robinson, Ann

    2012-01-01

    The author is fairly familiar with the work dimensions of a business manager and has pretty much attended most of the professional development "how-to" sessions on everything from asset management to school budgets and beyond. When she thinks about what business managers do in schools and how much of what they do actually adds value, she…

  13. The role of management in an in vitro fertilization practice.

    Science.gov (United States)

    Masler, Steve; Strickland, Robert R

    2013-05-01

    An in vitro fertilization (IVF) practice is an enterprise. Like any enterprise, it has management that plays a major role, forming the structure, framework, and components that make the practice viable. Management of an IVF practice consists of two key teams: the fertility team and the management team. Management activities of the teams fall into eight core areas: business operations, financial, human resources, information technology, organizational governance, risk management, patient care systems, and quality management. Shady Grove Fertility Centers and Huntington Reproductive Center are two examples of professionally managed large fertility practices, one managed mostly centrally and the other largely managed in a decentralized way. Management is what takes a physician's IVF practice and converts it to a professional enterprise.

  14. 1st International Conference on Business Management - “New Challenges in Business Research”

    OpenAIRE

    Calafat Marzal, Maria Consuelo; Martí Selva, María Luisa

    2015-01-01

    We are glad to announce the 1st International Conference on Business Management “New Challenges in Business Research” that will be held in the Faculty of Business Management and Administration of the Universitat Politècnica de València (Valencia, Spain) on 2nd – 3rd of July, 2015. The aim of the conference is to give researchers the opportunity to get together and present unpublished and relevant research studies about different topics on business management and economics. We belie...

  15. Developing International Business Managers through International Study Visits to China

    Science.gov (United States)

    Tang, Yiming; Rose, Susan

    2014-01-01

    Globalization is a key factor in the success of business organizations today, impacting many aspects of management performance. Understanding the global business environment has therefore become a key objective in the teaching of international business on Executive MBA programs. Drawing on the theory of experiential learning, this study examines…

  16. Managing University Business Educational Quality: ISO or AACSB?

    Science.gov (United States)

    Dumond, Ellen J.; Johnson, Thomas W.

    2013-01-01

    Purpose: The purpose of this paper is to provide insight into quality management for business education. The paper provides business schools and Association to Advance Collegiate Schools of Business (AACSB) with information about two different quality standards and suggests how the AACSB accreditation process might be strengthened--thereby…

  17. The evaluation framework for business process management methodologies

    Directory of Open Access Journals (Sweden)

    Sebastian Lahajnar

    2016-06-01

    Full Text Available In an intense competition in the global market, organisations seek to take advantage of all their internal and external potentials, advantages, and resources. It has been found that, in addition to competitive products and services, a good business also requires an effective management of business processes, which is the discipline of the business process management (BPM. The introduction of the BPM in the organisation requires a thoughtful selection of an appropriate methodological approach, since the latter will formalize activities, products, applications and other efforts of the organisation in this field. Despite many technology-driven solutions of software companies, recommendations of consulting companies, techniques, good practices and tools, the decision on what methodology to choose is anything but simple. The aim of this article is to simplify the adoption of such decisions by building a framework for the evaluation of BPM methodologies according to a qualitative multi-attribute decision-making method. The framework defines a hierarchical decision-making model, formalizes the decision-making process and thus contributes significantly to an independent, credible final decision that is the most appropriate for a specific organisation.

  18. MANAGEMENT OF ECOLOGIZATION OF AGRICULTURAL BUSINESS

    Directory of Open Access Journals (Sweden)

    Zvyagintseva O. S.

    2015-12-01

    Full Text Available In modern conditions, an important task is to ensure food independence of Russia. This is due to the need of acceleration the import substitution in terms of the current foreign trade policy of the country. In this context, a priority task for managers of the agricultural sector is to increase profitability of agricultural production, taking into account compliance with its greening. The questions of improving the management of agricultural business through its transition to an innovative path of development, including the greening of nature are investigated in this article. We have investigated the concept of "agribusiness" in terms of its economic content. In addition, the main components of this category considered and described in the article. The article presents an analysis of the main results of environmental protection and the most important indicators of environmental management. We have shown the assessment of the dynamics of production and economic indicators of agribusiness management and ecologization and their relationship. On the basis of this study, we have made the conclusions about the need to reform the control system of agricultural production by using innovative mechanisms. Which, in turn, is possible using the four main directions of scientific and technical progress, including biological innovations, tools of technical progress, innovative approaches to the development of energy resources and the organizational and economic innovation

  19. The Domains of Undergraduate International Business and International Management Courses in Accredited Schools of Business

    Science.gov (United States)

    Adams, Janet S.; Veliyath, Rajaram

    2003-01-01

    This study compared undergraduate international business and international management course syllabi from 190 management departments at accredited U.S. business schools. Comparisons revealed considerable overlap in topic areas in the two courses. The findings indicate the need for greater domain clarity and differentiation in objectives, topic…

  20. A culture of safety: a business strategy for medical practices.

    Science.gov (United States)

    Saxton, James W; Finkelstein, Maggie M; Marles, Adam F

    2012-01-01

    Physician practices can enhance their economics by taking patient safety to a new level within their practices. Patient safety has a lot to do with systems and processes that occur not only at the hospital but also within a physician's practice. Historically, patient safety measures have been hospital-focused and -driven, largely due to available resources; however, physician practices can impact patient safety, efficiently and effectively, with a methodical plan involving assessment, prioritization, and compliance. With the ever-increasing focus of reimbursement on quality and patient safety, physician practices that implement a true culture of safety now could see future economic benefits using this business strategy.

  1. The influence of human resource management on improvement of business ethics

    Directory of Open Access Journals (Sweden)

    Radenko Maric

    2010-02-01

    Full Text Available In this paper the importance of practice of human resource management as of a significant driver of business ethics in companies has been considered. The basic premise of the paper is the fact that the company’s main source of unethical behaviour is situated in its people’s activities which further implies that many measures aimed to apply and improve business ethics belong to the domain of human resource management. Based on research results on a sample of 36 enterprises, the paper attempts to answer important questions as: what are the problems regarding business ethics facing human resource experts and to what extent the existing human resource management practices influence the application and improvement of business ethics in Serbian enterprises.

  2. CUSTOMER AND CONSUMER RELATIONSHIP MANAGEMENT TOWARDS E-BUSINESS STRATEGIES

    OpenAIRE

    Dr. K.Kala

    2017-01-01

    E-Commerce is an emerging technology for purchasing and selling of products through electronically. It is the commercial transaction which involves transfer of information over the internet. It changes the way to do business. With advancements in technology, there may be a chance to change. Customer Relationship Management and Consumer Relationship management play an essential role with E-Business. The focusing scenarios are facing many pros and cons by E-Business. This Paper makes an attempt...

  3. CRM as a General Practice of Every Business Organization

    Science.gov (United States)

    Ahmed, TS Ezaz; Prabhakar, D.

    2012-11-01

    Every business unit emphasizes on spurting a long term relationship with customers to nurture its stability in todayís blooming market. Customerís expectations are now not only limited to get best products and services, they also need a face-to-face business in which they want to receive exactly what they demand and in a quick time. Customer Relationship Management is an upright concept or strategy to solidify relations with customers and at the same time reducing cost and enhancing productivity and profitability in business. An ideal CRM system is a centralized collection all data sources under an organization and provides an atomistic real time vision of customer information. A CRM system is vast and significant, but it be can implemented for small business, as well as large enterprises also as the main goal is to assist the customers efficiently.

  4. A Longitudinal Study of Total Quality Management Processes in Business Colleges.

    Science.gov (United States)

    Vazzana, Gary; Elfrink, John; Bachmann, Duane P.

    2000-01-01

    Surveys of business school deans in 1995 (n=243) and 1998 (n=151) regarding total quality management (TQM) practices revealed increases in mission and strategy development, goal setting, and use of advisory boards and cross-functional teams. Few are using TQM to manage core learning processes. (SK)

  5. Design and Design Thinking in Business and Management Higher Education

    Science.gov (United States)

    Matthews, Judy; Wrigley, Cara

    2017-01-01

    Design and design thinking have been identified as making valuable contributions to business and management, and the numbers of higher education programs that teach design thinking to business students, managers and executives are growing. However multiple definitions of design thinking and the range of perspectives have created some confusion…

  6. Determinants of complex thinking in management practice in business retailers Fatores determinantes na análise da difusão do pensamento complexo na prática gerencial

    OpenAIRE

    Aline Grams Land; Anielson Barbosa da Silva

    2011-01-01

    The aim of this paper is to identify the determining factors in the analysis of the diffusion of complex thinking in management practice. The theoretical framework involves the relationship between complex thinking, management and the role manager. The study is descriptive in nature, with quantitative approach. It was identified determining factors in the complex thinking diffusion in management practice and applied to a sample of 57 managers of commercial establishments located on the main ...

  7. Improving Business School Courses by Applying Lean Principles and Practices

    Science.gov (United States)

    Emiliani, M. L.

    2004-01-01

    Describes the application of lean principles and practices to the design and delivery of a graduate business course on leadership taken by part-time working professional students in a classroom setting. The principal objectives were to improve consistency between what was taught in the course and how the course was taught, eliminate waste, improve…

  8. Best Practice in Using Business Intelligence to Determine Research Strategy

    Science.gov (United States)

    Green, John; Rutherford, Scott; Turner, Thomas

    2009-01-01

    The authors recognise that there is no "one-size-fits-all" approach to implementing business intelligence strategy within universities. Elements of best practice have been taken from a case study of Imperial College, which may be applied across other institutions. The process starts with implementing and developing systems that capture…

  9. Best Practice in Using Business Intelligence to Determine Research Strategy

    Science.gov (United States)

    Green, John; Rutherford, Scott; Turner, Thomas

    2009-01-01

    The authors recognise that there is no "one-size-fits-all" approach to implementing business intelligence strategy within universities. Elements of best practice have been taken from a case study of Imperial College, which may be applied across other institutions. The process starts with implementing and developing systems that capture robust data…

  10. Doing business in the light of information management

    Directory of Open Access Journals (Sweden)

    Michał Żynda

    2011-12-01

    Full Text Available Article dedicated to creating one of the key competitive advantages in today’s economy, which is the ability to manage information. The author clarifies the concept of information, its place and importance in business practice. The characteristics of this resource, as well as the process of its circulation in the enterprise. Issues of obtaining and structuring of information resources in databases and data warehouses are the aspect of economic activity, which can not be ignored in the planning process. These are the decisive factor about the possibility of long term operating companies in the market. Decision making is supported at all levels by information management tools. In order to efficiently respond to changes in organizational structure, company structure should be similar with the modular structure of software. The right choice of supporting software used accumulation of knowledge resources in electronic form in the organization should be aslo kept in mind

  11. Green Human Resource Management: Policies and practices

    OpenAIRE

    Shoeb Ahmad

    2015-01-01

    Recently, there has been observed an increasing awareness within business communities on the significance of going green and adopting various environment management techniques. As the corporate world is going global, the business is experiencing a shift from a conventional financial structure to a modern capacity-based economy which is ready to explore green economic facets of business. Today, Green Human Resource Management (GHRM) has become a key business strategy for the significant organi...

  12. The business side of healthcare practice: retooling graduate medical students through medical school curriculum enhancements.

    Science.gov (United States)

    Iezzoni, Mario A; El-Badri, Nagwa

    2012-01-01

    Practicing physicians often complain that medical schools failed to provide them with any substantive business training. And with the financial stress placed on today's medical practices, doctors feel unprepared for the rigors of managing a business and shortchanged when it comes to cashing-in on the fair value of their education. The University of South Florida piloted a three-credit course for nonbusiness-minded graduate students, aptly named "The Business Side of Medicine." The intent was to imprint aspiring, time-constrained graduate students, early in their biomedical education, with the need to develop a sound business acumen. Students, if made aware that the structure of healthcare practice is changing into a value-based and consumer-driven marketplace, will process in tandem with their graduate and medical schooling the notion that wellness and compensation are interdependent. The Business Side of Medicine addresses four core concepts that will logically germinate within the students' minds the desire to make practical, profitable career choices.

  13. Implementing SCRUM using Business Process Management and Pattern Analysis Methodologies

    Directory of Open Access Journals (Sweden)

    Ron S. Kenett

    2013-11-01

    Full Text Available The National Institute of Standards and Technology in the US has estimated that software defects and problems annually cost 59.5 billions the U.S. economy (http://www.abeacha.com/NIST_press_release_bugs_cost.htm. The study is only one of many that demonstrate the need for significant improvements in software development processes and practices. US Federal agencies, that depend on IT to support their missions and spent at least $76 billion on IT in fiscal year 2011, experienced numerous examples of lengthy IT projects that incurred cost overruns and schedule delays while contributing little to mission-related outcomes (www.gao.gov/products/GAO-12-681. To reduce the risk of such problems, the US Office of Management and Budget recommended deploying an agile software delivery, which calls for producing software in small, short increments (GAO, 2012. Consistent with this recommendation, this paper is about the application of Business Process Management to the improvement of software and system development through SCRUM or agile techniques. It focuses on how organizational behavior and process management techniques can be integrated with knowledge management approaches to deploy agile development. The context of this work is a global company developing software solutions for service operators such as cellular phone operators. For a related paper with a comprehensive overview of agile methods in project management see Stare (2013. Through this comprehensive case study we demonstrate how such an integration can be achieved. SCRUM is a paradigm shift in many organizations in that it results in a new balance between focus on results and focus on processes. In order to describe this new paradigm of business processes this work refers to Enterprise Knowledge Development (EKD, a comprehensive approach to map and document organizational patterns. In that context, the paper emphasizes the concept of patterns, reviews the main elements of SCRUM and shows how

  14. Educational Management: Theory and Practice.

    Science.gov (United States)

    Bush, Tony

    This document is a chapter in "The Principles and Practice of Educational Management," which aims to provide a systematic and analytical introduction to the study of educational management. The structure of the book reflects the main substantive areas of educational leadership and management, and most of the major themes are covered in the…

  15. Providing Business English Instruction: Thai Instructors' Practices and Students' Perceptions

    Science.gov (United States)

    Pratoomrat, Panadda; Rajprasit, Krich

    2014-01-01

    The present study aimed to examine how Business English courses are conducted in the Thai Higher Education, and to investigate students' perceptions toward the instructional management of the courses in their universities. The participants were four instructors, and one hundred and forty students enrolling in the courses of four universities in…

  16. Energy efficiency from business management perspective; Prosessi-integraatin energiatehokkuuden liikejohtaminen - PI-ENERGIALIITO

    Energy Technology Data Exchange (ETDEWEB)

    Ahtila, P.; Tuomaala, M. (Helsinki Univ. of Technology, Center for Energy Technology, Espoo (Finland)); Malmi, T.; Virtanen, T. (Helsinki School of Economics, Helsinki (Finland))

    2008-07-01

    The purpose of the research is to enhance the ways to manage energy efficiency as part of business management. The work includes a study of the differences between technical energy efficiency metrics and a company's business management metrics. The work also includes a study of the differences between energy efficiency management at a unit process scale and energy efficiency management at a total site scale. In addition, the ways to evaluate energy efficiency investments are studied. The research tries to propose ways to support existing practices in order to promote energy efficiency investment activity. The research is supported by case studies where a change in process energy efficiency is carried out. The case studies are evaluated from two perspectives: from engineering perspective and from business management perspective. (orig.)

  17. Knowledge-Centric Management of Business Rules in a Pharmacy

    Science.gov (United States)

    Puustjärvi, Juha; Puustjärvi, Leena

    A business rule defines or constraints some aspect of the business. In healthcare sector many of the business rules are dictated by law or medical regulations, which are constantly changing. This is a challenge for the healthcare organizations. Although there is available several commercial business rule management systems the problem from pharmacies point of view is that these systems are overly geared towards the automation and manipulation of business rules, while the main need in pharmacies lies in easy retrieving of business rules within daily routines. Another problem is that business rule management systems are isolated in the sense that they have their own data stores that cannot be accessed by other information systems used in pharmacies. As a result, a pharmacist is burdened by accessing many systems inside a user task. In order to avoid this problem we have modeled business rules as well as their relationships to other relevant information by OWL (Web Ontology Language) such that the ontology is shared among the pharmacy's applications. In this way we can avoid the problems of isolated applications and replicated data. The ontology also encourages pharmacies business agility, i.e., the ability to react more rapidly to the changes required by the new business rules. The deployment of the ontology requires that stored business rules are annotated by appropriate metadata descriptions, which are presented by RDF/XML serialization format. However, neither the designer nor the pharmacists are burdened by RDF/XML format as there are sophisticated graphical editors that can be used.

  18. Towards Increasing Business Students' Confidence in Facing an Ethically Confusing Business Environment: A Strategic Management Approach

    Science.gov (United States)

    Fox-Wolfgramm, Susan J.

    2010-01-01

    This paper presentation will focus on the application of self leadership and strategic management concepts to help make sense of the current global financial crisis and its critical connection with our future business professionals' perceptions of ethical behavior. The author will explore ideas that lead to the strengthening of business students'…

  19. Outsourcing in Higher Education: A Business Officer and Business Partner Discuss a Controversial Management Strategy.

    Science.gov (United States)

    Bartem, Richard; Manning, Sherry

    2001-01-01

    With outsourcing, colleges can focus on their primary mission rather than on managing an auxiliary service that may compete with private sector alternatives. Discusses when an institution should outsource; what businesses can bring to educational communities; the role of business officers in outsourcing; how to ensure successful outsourcing; why…

  20. Teaching Business Process Management with Simulation in Graduate Business Programs: An Integrative Approach

    Science.gov (United States)

    Saraswat, Satya Prakash; Anderson, Dennis M.; Chircu, Alina M.

    2014-01-01

    This paper describes the development and evaluation of a graduate level Business Process Management (BPM) course with process modeling and simulation as its integral component, being offered at an accredited business university in the Northeastern U.S. Our approach is similar to that found in other Information Systems (IS) education papers, and…

  1. Managing risks in business model innovation processes

    DEFF Research Database (Denmark)

    Taran, Yariv; Boer, Harry; Lindgren, Peter

    2010-01-01

    ) innovation is a risky enterprise, many companies are still choosing not to apply any risk management in the BM innovation process. The objective of this paper is to develop a better understanding of how risks are handled in the practice of BM innovation. An analysis of the BM innovation experiences of two...... industrial companies shows that both companies are experiencing high levels of uncertainty and complexity during their innovation processes and are, consequently, struggling to find new processes for handling the risks involved. Based on the two companies’ experiences, various testable propositions are put...... forward, which link success and failure to the way companies appreciate and handle the risks involved in BM innovation....

  2. Customer Relationship Marketing (CRM) Practices in Danish Small BusinessesCustomer Relationship Marketing (CRM) Practices in Danish Small Businesses

    DEFF Research Database (Denmark)

    Kuada, John; Serles, Dorthe

    2006-01-01

    in the Northern Jutland region of Denmark. The results suggest that top managers in these firms endorse the strategic value of customer orientation to their businesses but do not consider CRM software packages as necessary for building strong relationships with their customers. This suggests that small firms may...

  3. BUSINESS PLAN - MANAGEMENT TOOL OF THE ENTREPRENEUR

    Directory of Open Access Journals (Sweden)

    Nicoleta Ciucescu

    2016-07-01

    Full Text Available This paper proposes to highlight the importance of developing of a business plan, which is an indispensable tool for any entrepreneur, aims to reduce the degree of uncertainty in entrepreneurial activity, to reduce the company's environmental vulnerability. Thus the objectives of the paper consist on presentation of the concept define, the role, the functions of the business plan, also the typology, the stages concerning the preparation and the content. of it. The research method was to use a comparative study of the specialty literature. The business plan represents a logical flowchart of action, which involves perspective on thinking on a business, starting from certain objectives, helping to create an overall picture of the whole business. Basically it covers all stages and resources which will be necessary to an entrepreneur to achieve the proposed objectives in a predetermined time period. The business plan offers the possibility to assess the chances of success of businesses, representing a means to control for the entrepreneur on profitability and business viability through a systemic analysis of a comprehensive set of rigorously structured informations, providing thereby the knowing of all aspects involved in business and the effective and in depth preparing.

  4. Best Practices for Managing Organizational Diversity

    Energy Technology Data Exchange (ETDEWEB)

    Kreitz, Patricia A.; /SLAC

    2007-05-18

    In the twentieth century, ecologists and agriculturists developed an increasingly sophisticated understanding of the value of biological diversity, specifically the resilience and adaptability it brings to ecosystems. In the twenty-first century, the ecosystem model has been applied to human systems, particularly to understanding how organizations are structured and how they operate. Twenty-first century organizations are challenged by diversity in many arenas. Demographic changes in workforce composition and customer populations, combined with globalized markets and international competition are increasing the amount of diversity organizations must manage, both internally and externally. Many diversity specialists and business leaders argue that businesses and organizations interested in surviving and thriving in the twenty-first century need to take competitive advantage of a diverse workplace (Soutar, 2004; Yang, 2005). But to do so successfully, leaders and human resources (HR) managers must redefine management and leadership (Jones, 1989). Just as mono-cropping destroys biological diversity, and, in extreme cases, such as the Irish potato famine--human as well as natural ecosystems (Keohane, n.d.), so does mono-managing similarly destroy diversity within organizations. Leaders wanting to build strong, diverse organizations will not be successful if they rely on one approach or solution. Single-threaded diversity solutions, such as focusing only on recruitment or single-approach management techniques, such as requiring every employee to take diversity training, do not create lasting change (Kossek & Lobel, 1996; McMahon, 2006; Thomas, 1990). Bringing about the changes needed to build and sustain diversity requires commitment, strategy, communication, and concrete changes in organizational structure and processes. How, then, can managers and leaders develop diverse organizations and ensure that they are managed to take optimum advantage of diversity? What role

  5. Integrated risk management for business survival

    Energy Technology Data Exchange (ETDEWEB)

    Piatt, J.A.

    1992-06-01

    During the recent recession, many businesses have had to take severe measures to cut costs. The Department of Defense has also been faced with the need to cut costs to offset the expense of the Gulf War and a shrinking budget due to the fall of communism around the world. With the collapse of the Warsaw Pact and dissolution of the Soviet Union, there has been an increasing demand to reduce the defense budget to provide the so-called ``peace dividend`` to deal with social and economic problems at home. President Bush`s State of the Union Message in February 1992 called for deeper cuts than the 25% previously anticipated. It also called for these cuts to occur sooner than expected with $50 billion in defense cuts anticipated over the fiscal 1992--1997 period. The Department of Defense plan for force resizing calls for 25-30% reductions over time. This report discusses how the department of defense is trying to deal with the management of this crisis.

  6. Integrated risk management for business survival

    Energy Technology Data Exchange (ETDEWEB)

    Piatt, J.A.

    1992-06-01

    During the recent recession, many businesses have had to take severe measures to cut costs. The Department of Defense has also been faced with the need to cut costs to offset the expense of the Gulf War and a shrinking budget due to the fall of communism around the world. With the collapse of the Warsaw Pact and dissolution of the Soviet Union, there has been an increasing demand to reduce the defense budget to provide the so-called peace dividend'' to deal with social and economic problems at home. President Bush's State of the Union Message in February 1992 called for deeper cuts than the 25% previously anticipated. It also called for these cuts to occur sooner than expected with $50 billion in defense cuts anticipated over the fiscal 1992--1997 period. The Department of Defense plan for force resizing calls for 25-30% reductions over time. This report discusses how the department of defense is trying to deal with the management of this crisis.

  7. Business Entity Selection: Why It Matters to Healthcare Practitioners. Part III--Nonprofits, Ethics, Practice Implications, and Conclusions.

    Science.gov (United States)

    Nithman, Robert W

    2015-01-01

    The Bureau of Labor statistics indicates only a 50% four-year survivability rate among businesses classified as "education and health services." Gaining knowledge of IRS business entities can result in cost savings, operational efficiency, reduced liability, and enhanced sustainability. Each entity has unique disadvantages, depending on size, diversity of ownership, desire to expand, and profitability. Business structures should be compatible with organizational mission or vision statements, services and products, and professional codes of ethics. Healthcare reform will require greater business acumen. We have an ethical duty to disseminate and acquire the knowledge to properly establish and manage healthcare practices to ensure sustainable services that protect and serve the community.

  8. Harmonisation of small business management: customer-centric approach

    Directory of Open Access Journals (Sweden)

    O.L. Tolmachev

    2012-12-01

    Full Text Available Way of innovation to the consumer is often difficult for many reasons. One of the main the application of traditional management concepts where they do not work in small businesses. Together with the inability of innovators from science to bring their idea to the finished product state, which is in demand in the market, traditional concepts often lead to failure. The author of this article explores innovative approaches to the management of small businesses. Innovative approaches form the basis for making model continuously updated management decisions. The model takes into account the characteristics of small business and its capacity to innovate.

  9. At the Crossroads. Management and Business History in Entrepreneurship Research

    Directory of Open Access Journals (Sweden)

    Águeda Gil

    2016-07-01

    Full Text Available Recent calls for a historic turn in organization studies offer the opportunity to relaunch dialogue between management and business history research. Focusing on the specific domain of entrepreneurship research, this article illustrates the potential of mutual contributions from management and business history. In doing so, it demonstrates how historical approaches strongly influenced the early theoretical developments within entrepreneurship and demonstrates the potential to contribute to future scholarly debates. In sum, this article brings closer together business history and management studies stressing that their different perspectives and approaches are very valuable to enriching entrepreneurship research.

  10. Methods and Concepts for Business Rules Management

    NARCIS (Netherlands)

    Zoet, M.M.

    2014-01-01

    Business rules are among the fastest changing business concepts in many organizations. The frequency of change is caused due to changing customer demands, changing regulation, increased regulation, and changing strategies. At the same time questions for more transparency are emerging, thus enforcing

  11. BUSINESS PROCESS REENGINEERING AS THE METHOD OF PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    O. Honcharova

    2013-09-01

    Full Text Available The article is devoted to the analysis of process management approach. The main understanding of process management approach has been researched in the article. The definition of process and process management has been given. Also the methods of business process improvement has been analyzed, among them are fast-analysis solution technology (FAST, benchmarking, reprojecting and reengineering. The main results of using business process improvement have been described in figures of reducing cycle time, costs and errors. Also the tasks of business process reengineering have been noticed. The main stages of business process reengineering have been noticed. The main efficiency results of business process reengineering and its success factors have been determined.

  12. Google matrix of business process management

    CERN Document Server

    Abel, M

    2010-01-01

    Development of efficient business process models and determination of their characteristic properties are subject of intense interdisciplinary research. Here, we consider a business process model as a directed graph. Its nodes correspond to the units identified by the modeler and the link direction indicates the causal dependencies between units. It is of primary interest to obtain the stationary flow on such a directed graph, which corresponds to the steady-state of a firm during the business process. Following the ideas developed recently for the World Wide Web, we construct the Google matrix for our business process model and analyze its spectral properties. The importance of nodes is characterized by Page-Rank and recently proposed CheiRank and 2DRank, respectively. The results show that this two-dimensional ranking gives a significant information about the influence and communication properties of business model units. We argue that the Google matrix method, described here, provides a new efficient tool ...

  13. Total Quality Management in Schools of Business and of Engineering.

    Science.gov (United States)

    Tribus, Myron

    Total Quality Management (TQM) has been proven successful in businesses worldwide for more than a decade. Educators, however, have been slow to apply the techniques to education. TQM can be used in higher education, particularly in schools of engineering and business administration. In TQM, the education of the student is considered the product…

  14. A Survey on Evaluation Factors for Business Process Management Technology

    NARCIS (Netherlands)

    Mutschler, B.; Reichert, M.U.

    2006-01-01

    Estimating the value of business process management (BPM) technology is a difficult task to accomplish. Computerized business processes have a strong impact on an organization, and BPM projects have a long-term cost amortization. To systematically analyze BPM technology from an economic-driven persp

  15. How Existing Business Management Concepts Become School Leadership Fashions

    Science.gov (United States)

    Peck, Craig; Reitzug, Ulrich C.

    2012-01-01

    Purpose: This article examines the history of three management concepts that originated in the business sector and progressed to the K-12 education sector. Framework: We propose a new conceptual model intended to help illuminate how ideas and strategies originally created for business leadership gain influence in the realm of K-12 school…

  16. A Career Story Approach to Management, Business, and Financial Occupations

    Science.gov (United States)

    Brott, Pamelia E.

    2012-01-01

    Business, management, and financial occupations are found in organizations in which individuals direct activities and perform tasks related to business and finance. The career cluster includes 144 occupational titles across 57% of the 23 major Standard Occupational Classification groups, with almost half of the occupations considered "bright…

  17. Business Sustainability and Undergraduate Management Education: An Australian Study

    Science.gov (United States)

    Fisher, Josie; Bonn, Ingrid

    2011-01-01

    The academic literature arguing that there is an urgent requirement for businesses to become more sustainable is rapidly expanding. There is also a demonstrated need for managers to develop a better understanding of sustainability and the appropriate strategies required to improve business sustainability. In addition, there have been international…

  18. Improving Computer Literacy of Business Management Majors: A Case Study

    Science.gov (United States)

    Johnson, David W.; Bartholomew, Kimberly W.; Miller, Duane

    2006-01-01

    Stakeholders, such as future employers, parents, and educators, have raised their expectations of college graduates in the area of computer literacy. Computer skills and understanding are especially critical for business management graduates, who are expected to use computer technology as a tool in every aspect of their career. Business students…

  19. The Increasing Importance and Imperative of the School Business Manager

    Science.gov (United States)

    Starr, Karen

    2013-01-01

    One important effect of increasing localized autonomy, authority, responsibility, and accountability has been a growing yet understated recognition that effective business management is an essential component of educational leadership. The education business is expanding and becoming more complex and requires propitious oversight. As a result,…

  20. Modernist 16-19 Business Education in a Postmodern World--Critical Evidence of Business Practice and Business Education in the Cultural Industries.

    Science.gov (United States)

    Raffo, Carlo; And Others

    1996-01-01

    Examines the gap between modernist-based business education and postmodern business practices in the cultural industries (broadcasting, publishing, design, entertainment). Uses research results to demonstrate how cultural industries use reflexive modes of consumption and production. Suggests a need for a postmodern approach to business education.…

  1. Hanford business structure for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Wilson, D.

    1998-08-24

    The Hanford Business Structure integrates the project`s technical, schedule, and cost baselines; implements the use of a standard code of accounts; and streamlines performance reporting and cost collection. Technical requirements drive the technical functions and come from the RDD 100 database. The functions will be identified in the P3 scheduling system and also in the PeopleSoft system. Projects will break their work down from the technical requirements in the P3 schedules. When the level at which they want to track cost via the code of accounts is reached, a Project ID will be generated in the PeopleSoft system. P3 may carry more detailed schedules below the Project ID level. The standard code of accounts will identify discrete work activities done across the site and various projects. They will include direct and overhead type work scopes. Activities in P3 will roll up to this standard code of accounts. The field that will be used to record this in PeopleSoft is ``Activity``. In Passport it is a user-defined field. It will have to be added to other feeder systems. Project ID and code of accounts are required fields on all cost records.

  2. Provenance Management in Practice

    NARCIS (Netherlands)

    Ooms, M.J.

    2009-01-01

    Scientific Workflow Managements Systems (SWfMSs), such as our own research prototype e-BioFlow, are being used by bioinformaticians to design and run data-intensive experiments, connecting local and remote (Web) services and tools. Preserving data, for later inspection or reuse, determine the quali

  3. Orchard Business Management. Unit II. Management and Analysis of the Orchard Operation.

    Science.gov (United States)

    Mullinix, Shauna K.

    This guide is intended for use in providing in-depth formal classroom and on-site instruction in the principles of business and financial management as they apply to operating and managing orchards. Designed to be used with an accompanying Orchard Business Management Record Book, this unit is devoted to management and analysis of an orchard…

  4. PRACTICE OF USING PODCASTS AND VIDEOCASTS IN INTEGRATED BUSINESS ENGLISH TEACHING

    Directory of Open Access Journals (Sweden)

    Tatiana L. Gerasimenko

    2013-01-01

    Full Text Available The paper aims to consider and assess (from theoretical and practical standpoints the implementation of podcasts and videocasts in the integrated teaching of two courses: Business English and Knowledge Management. The use of the above technologies enhances the learning motivation of students, provides them with possibilities to realize their intellectual and creative potential and contributes to their more efficient professional training. 

  5. Gender and Academic Leadership Practices at Copenhagen Business School

    DEFF Research Database (Denmark)

    Munar, Ana Maria; Villeseche, Florence

    and guidelines for the promotion of diversity and equality, including suggestions for avoiding unconscious bias. Second, this initiative aims to stimulate self-reflexivity and open dialogue on the topic of gender and talent development among CBS’s management groups and between these groups and the Diversity....... First, it examines the following aspects in relation to gender: 1) Management practices in recruitment and promotion (with a special focus on scouting and nudging); 2) Management practices in establishing and maintaining good work cultures and attractive research environments; 3) Best practices...

  6. The Importance of Subtextual Impression Management and Business Faculty.

    Science.gov (United States)

    Chaney, Lillian H.; Lyden, Julie A.

    1998-01-01

    College students (n=265) reported their impressions of business faculty's personal appearance, body language, behavior, and office appearance. Findings indicate that impression management is useful for professors who want to convey credibility, authority, and interest in students. (JOW)

  7. Managing Nature–Business as Usual: Resource Extraction Companies and Their Representations of Natural Landscapes

    Directory of Open Access Journals (Sweden)

    Mark Brown

    2015-11-01

    Full Text Available This article contributes to knowledge of how one category of business organization, very large, British-based, natural resource extraction corporations, has begun to manage its operations for sustainability. The object of study is a large volume of texts that make representations of the managing-for-sustainability practices of these multinational corporations (MNCs. The macro-level textual analysis identifies patterns in the wording of the representations of practice. Hajer’s understanding of discourse, in which ideas are contextualized within social processes of practice, provides the theoretical approach for discourse analysis that gives an insight into how they understand and practice sustainability. Through this large-scale discourse analysis, illustrated in the article with specific textual examples, one can see that these natural resource MNCs are developing a vocabulary and a “grammar” which enables them to manage natural spaces in the same way that they are able to manage their own far-flung business operations. They make simplified representations of the much more complex natural landscapes in which their operations are sited and these models of nature can then be incorporated into the corporations’ operational management processes. Their journey towards sustainability delivers, in practice, the management of nature as business continues as usual.

  8. Business Faculty Time Management: Lessons Learned from the Trenches

    Science.gov (United States)

    Cummings, Richard G.; Holmes, Linda E.

    2009-01-01

    Teaching, research, and service expectations of the academic profession may sometimes seem overwhelming. Although much has been written about time management in general, there has not been much written about time management in the academic professions and even less written about time management for academics in the business disciplines. This paper…

  9. Disaster Risk Management In Business Education: Setting The Tone

    Directory of Open Access Journals (Sweden)

    JUAN PABLO SARMIENTO

    Full Text Available Looking for windows of opportunity to mainstream disaster risk management within business education, in 2015, the United Nations Office for Disaster Reduction's (UNISDR Private Sector Alliance for Disaster Resilient Societies (ARISE, partnered with Florida International University's Extreme Events Institute (FIU-EEI and 12 international leading business schools. This partnership began with a call for White Papers to propose innovative approaches to integrate cutting edge disaster management content into business education programs and other academic offerings, based on seven themes or niches identified: (1 Strategic Investment and Financial Decisions; (2 Generating Business Value; (3 Sustainable Management; (4 Business Ethics and Social Responsibility; (5 Business Continuity Planning; (6 Disaster Risk Metrics; and (7 Risk Transfer. In March 2016, an international workshop was held in Toronto, Canada to present the White Papers prepared by the business schools, and discuss the most appropriate approaches for addressing the areas of: teaching and curriculum; professional development and extension programs; internships and placement; research opportunities; and partnerships and collaboration. Finally, the group proposed goals for advancing the implementation phase of the business education initiatives, and to propose mechanisms for monitoring and follow-up.

  10. Disaster Risk Management and Business Education: the Case of Small and Medium Enterprises

    Directory of Open Access Journals (Sweden)

    JUAN PABLO SARMIENTO

    Full Text Available It is safe to say that building disaster resilience by preparing for disasters with a business continuity plan is vital for small business to thrive in the long run. More often than not, small business owners invest large sums of money, time, and resources to make their ventures successful and yet, many of them fail to properly plan and prepare for disaster situations. With this problem in mind, Florida International University (FIU became the house of the Small Business Development Center (SBDC and the Extreme Events Institute (EEI. Together, both institutes have collaborated in their mission to spread disaster resilience and business continuity management knowledge and best practices in an accessible way to small businesses in South Florida and Latin America. By developing and disseminating knowledge, processes and best-practices through several activities and channels such as business consulting and business continuity plan elaboration, Pasantías (Practicums, and the Disaster Resilience Toolkit for Small-and-Medium Sized Enterprises, both institutes truly represent FIU's experience with SMEs and its commitment with entrepreneurship and South Florida's community.

  11. Legacy system retirement plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Adams, D.E.

    1998-09-29

    The implementation of the Business Management System (BMS) will replace a number of systems currently in use at Hanford. These systems will be retired when the replacement is complete and the data from the old systems adequately stored and/or converted to the new system. The replacement is due to a number of factors: (1) Year 2000 conversion: Most of the systems being retired are not year 2000 compliant. Estimates on making these systems compliant approach the costs of replacing with the enterprise system. (2) Many redundant custom-made systems: Maintenance costs on the aging custom developed systems is high. The systems also have overlapping functionality. Replacement with an enterprise system is expected to lower the maintenance costs. (3) Shift inefficient/complex work processes to commercial standards: Many business practices have been developed in isolation from competitive pressures and without a good business foundation. Replacement of the systems allows an opportunity to upgrade the business practices to conform to a market driven approach. (4) Questionable legacy data: Significant amount of data contained within the legacy systems is of questionable origin and value. Replacement of the systems allows for a new beginning with a clean slate and stronger data validation rules. A number of the systems being retired depend on hardware and software technologies that are no longer adequately supported in the market place. The IRM Application Software System Life Cycle Standards, HNF-PRO-2778, and the Data Systems Review Board (DSRB) define a system retirement process which involves the removal of an existing system from active support or use either by: ceasing its operation or support; or replacing it with a new system; or replacing it with an upgraded version of the existing system. It is important to note, that activities associated with the recovery of the system, once archived, relates to the ability for authorized personnel to gain access to the data and

  12. 2008 Mississippi Curriculum Framework: Postsecondary Irrigation Management Technology. (Program CIP:01.0699 - Applied Horticulture/Horticultural Business Services, Other)

    Science.gov (United States)

    Oliver, Michael L.

    2008-01-01

    As the world economy continues to evolve, businesses and industries must adopt new practices and processes in order to survive. Quality and cost control, work teams and participatory management, and an infusion of technology are transforming the way people work and do business. Employees are now expected to read, write, and communicate…

  13. The strategic skills of business continuity managers: putting business continuity management into corporate long-term planning.

    Science.gov (United States)

    Wong, Wei Ning Zechariah

    2009-11-01

    Despite its rapid development in the last two decades, business continuity management (BCM) as a discipline and a profession is still regarded by many as an operational entity of management. Two main issues are discussed in this paper: the role of BCM in strategic management and the strategic skills of business continuity managers. These issues are crucial as they represent the role of BCM in high-level corporate management. The paper discusses the importance of BCM in the long-term planning of organisational success and the preservation of future competitiveness. Finally, salient points that underpin the importance of its role in sustaining organisational performance are addressed.

  14. 经济信息管理专业工学结合实训教学模式的探索与实践%Exploration and Practice about Business-School Partnership Training in Economic Information Management Major

    Institute of Scientific and Technical Information of China (English)

    朱永永

    2011-01-01

    Our goals are to design practice training course which takes project driving as its purpose, establish practice training construction on the basis of business-school cooperation and verify professional qualification with certificate guiding as the carrier.Our actual practice strategies are carried ont by means of focusing on condition project driving,breaking up the teaching missions, relying on co-cooperation practice training base and building practice training environment.It also centers on developing practice ability and stressing basic standards of ability in terms of doublequality structure to expand practice teaching and achieve the consistency between business-school partnership and post employment,the integrity of theory teaching and practice teaching, the expansion of occupation verification and ability training, as well as work alternation training and temporary post practice alternation.%通过构建实训课程设计,以项目驱动为宗旨,实训场所建设以校企共建为依托,职业资格认证以证书导向为载体的工学结合的经济信息管理专业实训目标,实施以情景项目驱动为核心,分解任务教学,以共建实训基地为依托,营造实训环境,以培养实践能力为中心,突出能力本位,以双师教学团队为基础,拓展实践教学的实训策略,达到工学结合与岗位就业一致性、理论教学与实训教学结合性、职业认证和能力训练拓展性、轮岗培训和挂职锻炼轮换性的实训特性.

  15. A Digital Curate's Egg: A Risk Management Approach to Enhancing Data Management Practices

    Science.gov (United States)

    Knight, Gareth

    2012-01-01

    This article provides a case study of work performed at King's College London to survey information management practices, policies, and procedures applied by data creators and managers within three research units and three business units, and to determine the risk factors that may limit access and use of their digital assets over time. The…

  16. The alignment of product strategy to supply chain practices of craft businesses in Gauteng Province, South Africa

    Directory of Open Access Journals (Sweden)

    Craig Voortman

    2014-03-01

    Full Text Available External factors such as blurring market boundaries, escalating customer diversity and increasing global competitive threats have forced businesses to build strategies around key products and formulate market-driven strategies that are integrated with relationship and supply chain strategies to deliver superior customer value. Indeed, in the modern era of supply chain management, organisations are getting more integrated with their suppliers and customers as a way to manage the total supply chain. The purpose of this research was to determine if product strategies and supply chain practices of small craft business are aligned. Personal in-depth interviews were conducted with nine craft businesses operating in Gauteng Province, South Africa. The findings revealed that craft businesses struggle to match their product strategies with their supply chain strategies. Craft businesses also exhibited some inbound supply chain weaknesses.

  17. 從課程理解到課程知識的實踐:以統整個案教學於「經營管理理論與實務」課程發展為例From Understanding to Practice: Integrating Case Method into the Curriculum Development of Business Management Theory and Practice

    Directory of Open Access Journals (Sweden)

    許玉玲Yu-Ling Hsu

    2008-03-01

    Full Text Available 本文旨在分析某科大統整個案教學於「經營管理理論與實務」課程發展的脈絡,說明統整的課程發展必須是建立在教師課程的理解與動態的基礎之上,才能將教師的課程知識在課程發展歷程中加以轉化與實踐,進而形成教師的新課程立論基礎;教師課程知識的持續學習與研究,必能在課程知識實踐過程中,符應社會與學生需求的動態發展;讓教師能從動態課程發展與教學的實踐循環發展中,透過課程知識的再概念化,以形成新的課程理解,並進一步改進個案教學的設計與歷程等。 The purpose of this study is to share the dynamic process and practical experiences of the curriculum development in a university of technology. This paper also hopes to help teachers improve their professional skills and research abilities such as business management knowledge, curriculum knowledge, curriculum understanding, instruction effectiveness, and the abilities of transforming theories and their knowledge into practice. Furthermore, it is hoped that this research can help teachers monitor students’ own learning methods to become creative and independent learners with problem solving abilities to meet the real world. This study is also trying to analyze the meaning of the case method when integrated in the business management curriculum and its status quo in three areas, namely, the efficient operation and management of the case method, the remarkable curriculum implementation and the integrated learning experiences of the dynamic curriculum development process. Most importantly, this paper hopes to offer teachers some insights and possible solutions through their re-conceptualization of curriculum contents based on students’ feedbacks. Suggestions for further reform and the innovation of a creative teaching design and a dynamic curriculum development process are also made to upgrade the business

  18. Managing Business-to-Business Relationships throughout the E-Commerce Procurement Life Cycle.

    Science.gov (United States)

    Archer, Norm; Yuan, Yufei

    2000-01-01

    Since the core of e-commerce is information and communications, support for managing customer relationships is available to those who know how to use it. Discusses how technology can be used to encourage and facilitate customer-business relationships. Shows through a customer relationship life cycle model how the management of related procurement…

  19. Google matrix of business process management

    Science.gov (United States)

    Abel, M. W.; Shepelyansky, D. L.

    2011-12-01

    Development of efficient business process models and determination of their characteristic properties are subject of intense interdisciplinary research. Here, we consider a business process model as a directed graph. Its nodes correspond to the units identified by the modeler and the link direction indicates the causal dependencies between units. It is of primary interest to obtain the stationary flow on such a directed graph, which corresponds to the steady-state of a firm during the business process. Following the ideas developed recently for the World Wide Web, we construct the Google matrix for our business process model and analyze its spectral properties. The importance of nodes is characterized by PageRank and recently proposed CheiRank and 2DRank, respectively. The results show that this two-dimensional ranking gives a significant information about the influence and communication properties of business model units. We argue that the Google matrix method, described here, provides a new efficient tool helping companies to make their decisions on how to evolve in the exceedingly dynamic global market.

  20. An Evolution in Research Practice for Investigating International Business Relationships

    Directory of Open Access Journals (Sweden)

    Anne HAMPTON

    2013-09-01

    Full Text Available The purpose of this paper is to discuss the development and rationale of research methodology for a specific topic of research. The topic in question is an investigation into international business relationships, a complex subject and one that is very topical in the growing world of international business. It is intended to examine the logical development of research practice in our study and to show the changing thought processes and justifications we have made over a period of time. It is hoped that this discussion paper will be helpful to academics and students alike, as so often research methodology is only discussed in terms of the final method/techniques chosen with an emphasis on the technical aspects of the methods rather than relating them to the subject to be researched.

  1. Corporate social responsibility in the Ukrainian business practice

    Directory of Open Access Journals (Sweden)

    Liudmyla Petrashko

    2011-08-01

    Full Text Available "In the article there was outlined the role of the corporate social responsibility (CSR in the formation of a new approach to the companies’ activity assessment in the Ukrainian business environment. There has been given qualitative and quantitative analysis, determined the principle developments of the present period of formation, establishment and development of the domestic CSR model in Ukraine. There was made an evolutional research analysis in the sphere of CSR in Ukraine and laid out the results of the author’s research of domestic business practice of CSR which allow to specify the main tendencies of its development and application in the formation of the framework constituent structure of the national CSR model."

  2. Conjoint Management of Business Processes and Information Technologies

    DEFF Research Database (Denmark)

    Siurdyban, Artur

    resulting from systems and process implementations and their corporate-level management aspects. It reports on four case studies of industrial projects representing different perspectives of the studied phenomenon. The first case study pertains to the interdependencies between business processes...... and information technologies in a project environment. It states that both elements are intrinsically related and should be designed and considered together. The second case examines the relationships between information technology management and business process management. It discusses the multi-faceted role...... of technology in supporting process management and proposes four archetypes of process-driven IT/business partnerships. The third case study shows how companies can use technology artifacts in order to improve process management in organizations. It provides a set of recommendations for academics...

  3. The Management of Law Firms Using Business Process Management, Document Management and Web Services Integration

    Directory of Open Access Journals (Sweden)

    Roxana Maria Petculet

    2012-03-01

    Full Text Available The aim of this paper is to present the technical solution implemented in the present context for the management of law firms. The informational system consists of the automation of business processes using a BPM engine and electronic archiving using a DMS. The communication between the two modules is made by invoking web services. The whole system integrates modules like: project management, contract management, invoice management, collection, CRM, reporting.

  4. Teaching Business Ethics: The Effectiveness of Common Pedagogical Practices in Developing Students' Moral Judgment Competence

    Science.gov (United States)

    Bosco, Susan M.; Melchar, David E.; Beauvais, Laura L.; Desplaces, David E.

    2010-01-01

    This study investigates the effectiveness of pedagogical practices used to teach business ethics. The business community has greatly increased its demands for better ethics education in business programs. Educators have generally agreed that the ethical principles of business people have declined. It is important, then, to examine how common…

  5. An analysis of opinions from veterinarians in South Africa regarding business management skills.

    Science.gov (United States)

    Krecek, R C; Tobin, P

    2004-03-01

    The changing role of veterinarians in the global market is a current topic of debate and discussion. Few countries including South Africa have formally examined the changing dynamics of this profession. Therefore, the present study addressed 2 objectives. The 1st was to examine basic information about veterinarians in South Africa including their age, gender and distribution across provinces, the percentage whose practice was urban, rural or periurban, the numbers working with specific animal species, and the extent of business management and skills previously gained. The 2nd objective was to obtain opinions and insights from veterinarians in South Africa about the challenges and opportunities facing their business practices to better understand what they considered important dynamics to their businesses today. Several areas of business on which they were questioned and which were included in this study were: marketing, vision, human resources, leadership, financial management, ethics, competition, day-to-day operations, interpersonal skills and information management. This is the 1st known survey to employ a questionnaire to gain insights and opinions from veterinarians about business management skills.

  6. An analysis of opinions from veterinarians in South Africa regarding business management skills

    Directory of Open Access Journals (Sweden)

    R.C. Krecek

    2004-06-01

    Full Text Available The changing role of veterinarians in the global market is a current topic of debate and discussion. Few countries including South Africa have formally examined the changing dynamics of this profession. Therefore, the present study addressed 2 objectives. The 1st was to examine basic information about veterinarians in South Africa including their age, gender and distribution across provinces, the percentage whose practice was urban, rural or periurban, the numbers working with specific animal species, and the extent of business management and skills previously gained. The 2nd objective was to obtain opinions and insights from veterinarians in South Africa about the challenges and opportunities facing their business practices to better understand what they considered important dynamics to their businesses today. Several areas of business on which they were questioned and which were included in this study were: marketing, vision,humanresources, leadership, financial management, ethics, competition, day-to-day operations, interpersonal skills and information management. This is the 1st known survey to employ a questionnaire to gain insights and opinions from veterinarians about business management skills.

  7. Future Directions of Management Science and Operations Management in Business School Curricula

    Science.gov (United States)

    Fuller, Jack A.; Denton, James W.

    2006-01-01

    The fields of Management Science (MS) and Operations Management (OM) have co-existed in business school curricula for over a half century. This paper examines five trends that point toward a bright future for Operations Management in the business curriculum. These trends include an increasing emphasis on global competition, the growth of the…

  8. The transfer of a health insurance/managed care business.

    Science.gov (United States)

    Gavin, John N; Goodman, George; Goroff, David B

    2007-01-01

    The owners of a health insurance/managed care business may want to sell that business for a variety of reasons. Health care provider systems may want to exit that business due to operating losses, difficulty in complying with regulations, the inherent conflict in operating that business as part of a provider system, or the desire to focus on being a health care provider. Health insurers/HMOs may want to sell all or a portion of their business due to operating losses, difficulty in servicing a particular market, or a desire to focus on other markets. No matter what reason prompts a seller to undertake a sale, a sale of health insurance/managed care business can be a complicated transaction involving a multitude of issues. This article will focus first on the ways in which such a sale may be structured. The article will then discuss some transactional issues that may arise in the negotiations for the sale of a health insurance/managed care business. The article will then focus on some particular legal issues that arise in each sale-e.g., antitrust, HIPAA, regulatory approvals, and charitable issues. Finally, this article will provide an overview of tax structuring considerations.

  9. Guide to cloud computing for business and technology managers from distributed computing to cloudware applications

    CERN Document Server

    Kale, Vivek

    2014-01-01

    Guide to Cloud Computing for Business and Technology Managers: From Distributed Computing to Cloudware Applications unravels the mystery of cloud computing and explains how it can transform the operating contexts of business enterprises. It provides a clear understanding of what cloud computing really means, what it can do, and when it is practical to use. Addressing the primary management and operation concerns of cloudware, including performance, measurement, monitoring, and security, this pragmatic book:Introduces the enterprise applications integration (EAI) solutions that were a first ste

  10. Strategic Management in the Knowledge Economy New Approaches and Business Applications

    CERN Document Server

    Leibold, Marius; Gibbert, Michael

    2005-01-01

    Due to the dramatic shifts in the knowledge economy, this book provides a significant departure from traditional strategic management concepts and practice. Designed for both advanced students and business managers, it presents a unique combination of new strategic management theory, carefully selected strategic management articles by prominent scholars such as Gary Hamel, Michael Porter, Peter Senge, and real-world case studies. On top of this, the authors link powerful new benchmarks in strategic management thinking, including the concepts of Socio-Cultural Network Dynamics, Systemic Scoreca

  11. Business Groups, Taxes and Accruals Management

    NARCIS (Netherlands)

    Beuselinck, C.A.C.; Deloof, M.

    2006-01-01

    This paper provides evidence that Belgian firms belonging to a business group have a lower effective tax rate (ETR) and face a less positive association between pre-tax income and ETRs than independent firms.These findings suggest that individual group members apply efficient tax planning techniques

  12. Physician Asthma Management Practices in Canada

    Directory of Open Access Journals (Sweden)

    Robert Jin

    2000-01-01

    Full Text Available OBJECTIVES: To establish national baseline information on asthma management practices of physicians, to compare the reported practices with the Canadian Consensus recommendations and to identify results potentially useful for interventions that improve physician asthma management practices.

  13. Environmental management as situated practice

    DEFF Research Database (Denmark)

    Lippert, Ingmar; Krause, Franz; Hartmann, Niklas Klaus

    2015-01-01

    We propose an analysis of environmental management (EM) as work and as practical activity. This approach enables empirical studies of the diverse ways in which professionals, scientists, NGO staffers, and activists achieve the partial manageability of specific “environments”. In this introduction......, we sketch the debates in Human Geography, Management Studies, and Science and Technology Studies to which this special issue contributes. We identify the limits of understanding EM though the framework of ecological modernisation, and show how political ecology and work-place studies provide...

  14. Employability attributes and personality preferences of postgraduate business management students

    Directory of Open Access Journals (Sweden)

    Ingrid Potgieter

    2013-01-01

    Full Text Available Orientation: The demand for sustained employability and a proactive career agency has led to a renewed interest in the dispositional and psychological attributes of students and employees – like their employability attributes and personality preferences – because these relate to the proactive management of their career development in a changing employment world.Research purpose: The purpose of the study was to determine the relationship between employees’ employability attributes (as the Employability Attributes Scale measures them and their personality preferences (as the Myers-Briggs Type indicator, Form M, measures them. Motivation for the study: There seems to be a paucity of information about how employees’ personality preferences relate to their employability attributes in South Africa’s multicultural organisational context.Research design, approach and method: The authors conducted a quantitative survey. It involved a non-probability sample of 304 early career adults enrolled for an Honour’s degree in business management in an open distance learning higher education institution. They used correlational statistics and multiple regression analyses to analyse the data.Main findings: The authors observed a number of significant relationships between the participants’ personality preferences and their employability attributes.Practical/managerial implications: Career counsellors and human resource practitioners need to recognise how employees’ personality preferences influence their employability attributes in the management of their career development and employability.Contribution/value add: The findings add to the existing career literature on the career metacompetencies that influence employees’ employability. They also provide valuable information that organisations can use for career development support and counselling practices in the contemporary world of work.

  15. NASA's Management and Utilization of the Small Business Innovative Research (SBIR) Program

    Science.gov (United States)

    Mexcur, Winfield Paul

    2003-01-01

    The United Space Congress established the SBIR program in 1982 for the following purposes: ( 1) Stimulate technological innovation (2) Increase private-sector commercialization derived from federal R&D (3) Use small business to meet federal R&D needs (4) Foster and encourage participation by disadvantaged persons and women in technological innovation The STTR program was established in 1992 with the additional requirement of having a small business partner with a research institution (usually a university) for the purpose of transferring intellectual property from the research institution to the small business concern for enabling a government technical need and furthering the technological development for the purpose of developing commercial products. The government of Japan has established a program that models portions of the U.S. SBIR and STTR programs. They are very interested in how NASA has been so successful in fulfilling the Congressional objectives of these programs. In particular, they want to understand the management practices and incentives that are provided to enable partnerships between business enterprises, academia and government. The speech will also focus on some of the many successful technologies (on a conceptual level) that have been developed through NASA s SBIR and STTR programs and mechanisms used to promote cooperation between small businesses, large businesses, academia and government agencies within the United States. The speech is on a conceptual level, focusing on U.S. and NASA policies and management implementation practices. No enabling technical discussion will be held.

  16. What tourist business managers must learn from disaster research.

    Science.gov (United States)

    Drabek, Thomas E

    2016-01-01

    Death and social disruption caused by disasters of varying forms will continue to increase in the future. So too will the impacts on tourism, now one of the fastest growing and largest sectors of the worldwide economy. Tourist business managers must implement evidence-based preparedness activities to enhance the survival potential and future profitability of their firms. Drawing upon recent research studies of the tourist industry during times of crisis and the broad social science knowledge base regarding human responses to disaster, seven key lessons are described. Emergency managers must facilitate the incorporation of these lessons into the culture of tourist business managers.

  17. Leaders Backing Leaders: A Programme of School Business Management

    Science.gov (United States)

    Moorcroft, Ray; Summerson, Trevor

    2006-01-01

    This paper explores the implications of the Certificate of School Business Management programme and its impact to date, and argues that it may prove to be a significant development in changing the culture of school leadership. It presents a view of leadership that fits a "loose-tight" model of organisational management, with less operational…

  18. Defining management competencies anno 2025: A Business-University collaboration

    NARCIS (Netherlands)

    Ropes, Donald

    2014-01-01

    This paper presents the results of a business – university collaborative research project on defining lower management competencies in the year 2025. The purpose of the research was to help a large local airport to define and understand what competencies lower management will need in order to functi

  19. Business intelligence for improving supply chain risk management

    NARCIS (Netherlands)

    Liu, L.; Daniels, H.A.M.; Hofman, W.; Hammoudi, S.; Cordeiro, J.; Maciaszek, L.A.; Filipe, J.

    2014-01-01

    The risk management over a supply chain has to be founded on the management controls in each of the partner companies in the chain. Inevitably, the business relationship and operations dependence bind the control efforts of partner companies together. This proposes challenges for supply chain risk m

  20. Practical Study on Benchmarking Management of Same Business Classification in Coal Enterprise%煤炭企业同业分类对标管理实务研究

    Institute of Scientific and Technical Information of China (English)

    苏立功

    2012-01-01

    The paper introduced the basic connotation and main contents of the benchmarking in the same business, analyzed the basic conditions and method of the coal mine classification and provided the main index value, benchmarking bar, and prospect of the benchmarking in the same business classification, and introduced the application of the basic conditions and method of the coal mine classification management in coal mine.%介绍了同业分类对标的基本内涵和主要内容,分析了煤矿分类基本条件和方法,提出了同业分类对标的主要指标值、对标的标杆,并介绍了同业分类对标管理在煤炭企业的具体应用。

  1. A Federated Digital Identity Management Approach for Business Processes

    Science.gov (United States)

    Bertino, Elisa; Ferrini, Rodolfo; Musci, Andrea; Paci, Federica; Steuer, Kevin J.

    Business processes have gained a lot of attention because of the pressing need for integrating existing resources and services to better fulfill customer needs. A key feature of business processes is that they are built from composable services, referred to as component services, that may belong to different domains. In such a context, flexible multi-domain identity management solutions are crucial for increased security and user-convenience. In particular, it is important that during the execution of a business process the component services be able to verify the identity of the client to check that it has the required permissions for accessing the services. To address the problem of multi-domain identity management, we propose a multi-factor identity attribute verification protocol for business processes that assures clients privacy and handles naming heterogeneity.

  2. COMPLIANCE AS FACTORING BUSINESS RISK MANAGEMENT: CONTROL ASPECTS

    Directory of Open Access Journals (Sweden)

    V.K. Makarovych

    2016-03-01

    Full Text Available Indetermination of modern economy conditions and the lack of theoretical knowledge gained by domestic scientists about risk in factoring business actualize the research concerning the methodology and technique of factoring companies’ risk management. The article examines compliance which is the technology innovative for Ukrainian market of factoring risk management technologies. It is determined that the compliance is the risk management process directed to free will correspondence to state, international legislation as well as to the ethics standards accepted in the field of regulated legal relations and to the traditions of business circulation to sustain the necessary regulations and standards of market behaviour, and to consolidate the image of a factoring company. Compliance risks should be understood as the risks of missed profit or losses caused by the conflicts of interests and the discrepancy of employees’ actions to internal and external standard documents. The attention is paid to the control over the compliance. The author singles out 3 kinds of the compliance control such as institutional, operational and the compliance control over the observance of conducting business professional ethics regulations which are necessary for providing of efficient management of factoring business risks. The paper shows the organizing process of factoring business compliance control (by the development of internal standard documents, a compliance program, the foundation of compliance control subdivision, monitoring of the risks cause the choice, made by management entities of a factoring company, of the management methods of risks for their business. The development of new and improvement of existed forms of compliance control organizing process help satisfy users’ information needs and requests of the risk management factoring company department. The suggestions proposed create the grounds for the transformation and improvement of factoring

  3. Q&A as for Foreign Business Practice in China

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    @@ Case: A Taiwanese,who plans to establish a wholly foreign-owned company in Chengdu (as the only the shareholder,he plans to invest 0.8 million),engaging in the pastry,Chinese and western fast food,coffee and other drink. Question: 1.What is the procedure? 2.If another person helps manage the business,how to transact the performance share for him,how to realize it? 3.Where to get the materials to be submitted for handling the procedure?

  4. Standing out while fitting in: How business students understand and practice personal branding

    OpenAIRE

    Tikkanen, Miina

    2015-01-01

    Objective: The aim of the study is to provide understanding on the phenomenon of personal branding in the context of Finnish business students. More specifically, the research looks into how the business students understand the phenomenon on four different aspects: what personal branding is, why it is practiced, where it is practiced and how it is practiced. The latter is still divided into two sub-topics: how business students practice personal branding, and how they think it...

  5. Disaster Recovery Planning as part of Business Continuity Management

    Directory of Open Access Journals (Sweden)

    J. Pinta

    2011-12-01

    Full Text Available Nowadays, a well functioning ICT infrastructure belongs to the most critical factors of companies across all branches of business. An importance of ensuring the continued operation of information systems, or the rapid recovery of the systems in the case of emergency, has increased. These needs require creating business continuity management plan and disaster recovery planning. This paper describes the creation of emergency and recovery plans and setting recovery objectives significantly affecting their efficiency.

  6. Disaster Recovery Planning as part of Business Continuity Management

    OpenAIRE

    J. Pinta

    2011-01-01

    Nowadays, a well functioning ICT infrastructure belongs to the most critical factors of companies across all branches of business. An importance of ensuring the continued operation of information systems, or the rapid recovery of the systems in the case of emergency, has increased. These needs require creating business continuity management plan and disaster recovery planning. This paper describes the creation of emergency and recovery plans and setting recovery objectives significantly affec...

  7. General business model patterns for Local Energy Management concepts

    Directory of Open Access Journals (Sweden)

    Emanuele eFacchinetti

    2016-03-01

    Full Text Available The transition towards a more sustainable global energy system, significantly relying on renewable energies and decentralized energy systems, requires a deep reorganization of the energy sector. The way how energy services are generated, delivered and traded is expected to be very different in the coming years. Business model innovation is recognized as a key driver for the successful implementation of the energy turnaround. This work contributes to this topic by introducing a heuristic methodology easing the identification of general business model patterns best suited for Local Energy Management concepts such as Energy Hubs. A conceptual framework characterizing the Local Energy Management business model solution space is developed. Three reference business model patterns providing orientation across the defined solution space are identified, analyzed and compared. Through a market review a number of successfully implemented innovative business models have been analyzed and allocated within the defined solution space. The outcomes of this work offer to potential stakeholders a starting point and guidelines for the business model innovation process, as well as insights for policy makers on challenges and opportunities related to Local Energy Management concepts.

  8. Beyond Instruction. Comprehensive Program Planning for Business and Education. Jossey-Bass Business and Management Series.

    Science.gov (United States)

    Rothwell, William J.; Cookson, Peter S.

    This book introduces key issues in program planning as practiced in business and educational settings. Two chapters in part 1 introduce two foundational models--Lifelong Education Program Planning (LEPP) model and Contingency-Based Program Planning--and provide background on models designed by Houle, Knowles, Boyle, and Nadler. Parts 2-5 focus on…

  9. 76 FR 47593 - Guidance for Small Business Entities on Current Good Manufacturing Practice for Positron Emission...

    Science.gov (United States)

    2011-08-05

    ... a guidance for small business entities entitled ``PET Drugs--Current Good Manufacturing Practice... entitled ``PET Drugs--Current Good Manufacturing Practice (CGMP); Small Entity Compliance Guide.'' This... Manufacturing Practice for Positron Emission Tomography Drugs; Availability AGENCY: Food and Drug...

  10. Modeling the Contribution of Enterprise Architecture Practice to the Achievement of Business Goals

    Science.gov (United States)

    van Steenbergen, Marlies; Brinkkemper, Sjaak

    Enterprise architecture is a young, but well-accepted discipline in information management. Establishing the effectiveness of an enterprise architecture practice, however, appears difficult. In this chapter we introduce an architecture effectiveness model (AEM) to express how enterprise architecture practices are meant to contribute to the business goals of an organization. We developed an AEM for three different organizations. These three instances show that the concept of the AEM is applicable in a variety of organizations. It also shows that the objectives of enterprise architecture are not to be restricted to financial goals. The AEM can be used by organizations to set coherent priorities for their architectural practices and to define KPIs for measuring the effectiveness of these practices.

  11. Corporate Business Diplomacy

    DEFF Research Database (Denmark)

    Søndergaard, Mikael

    2014-01-01

    This article illustrates the interdisciplinary nature of the field of corporate business diplomacy using examples from academic disciplines, such as economics and political science, which can contribute to the understanding of corporate business diplomacy. Examples also show that corporate business...... diplomacy can complement business theories such as stakeholder theory and agency theory. Examples from practice show that in a broad sense, corporate business diplomacy is concerned with managing external stakeholders, while in a narrow sense, it is concerned with managing internal stakeholders...

  12. A new vision of management competencies built in Business Simulations

    Directory of Open Access Journals (Sweden)

    Gabriel Vianna Schlatter

    2015-09-01

    Full Text Available This paper presents a survey conducted on users of an online business simulation for an undergraduate Business Administration course. Previous research on the use of business simulations described the validity of this resource as a method for developing managerial skills, as well as the perceptions of students about the experience. However, few studies sought to directly assess which management competencies are built through the use of simulators. In this study, students expressed their perception of the management competencies developed by participating in the simulation. The survey was structured according to the macro-competencies proposed by the Tuning Latin America Project and identified those with higher and lower perceived development.  It was found that the simulation was useful in building up competencies related to the use of information to support decision-making, management of company resources at the operational level and the identification and management of business risks. Moreover, it was possible to determine through factor analysis that the construction of various competencies occurred simultaneously, creating more elaborate assemblies. Five sets, composed of several competencies, have been identified and described as: carrying out undertakings based on data and facts; managing organization´s processes and projects; developing their own planning process; acting primarily with social responsibility; and, managing change risks through teamwork.

  13. Organisation of Management Accounting in the System of Management of Business Reputation of a Company

    OpenAIRE

    Shkromyda Vitalij V.

    2013-01-01

    The article justifies a necessity of the process of management of business reputation of a company under modern conditions of conduct of business, identifies importance of its information provision and a necessity in organisation of management accounting in a company in accordance with management requirements. It presents specific features of organisation of management accounting in the context of formation of the information base for making decisions with respect to preservation and improvem...

  14. New Management Tools – From Video Management Systems to Business Decision Systems

    OpenAIRE

    Emilian Cristian IRIMESCU; Cristian Silviu BANACU

    2015-01-01

    In the last decades management was characterized by the increased use of Business Decision Systems, also called Decision Support Systems. More than that, systems that were until now used in a traditional way, for some simple activities (like security,) migrated to the decision area of management. Some examples are the Video Management Systems from the physical security activity. This article will underline the way Video Management Systems passed to Business Decision Systems, which are the adv...

  15. Risk Evaluation of Business Continuity Management by Using Green Technology

    Science.gov (United States)

    Gang, Chen

    IT disasters can be seen as the test of the ability in communities and firms to effectively protect their information and infrastructure, to reduce both human and property loss, and to rapidly recover. In this paper, we use a literature meta-analysis method to identify potential research directions in Green Business Continuity Management (GBCM). The concept and characteristics of GBCM are discussed. We analysis the connotation and the sources of green technology risk. An assessment index system is established from the perspectives of GBCM. A fuzzy comprehensive assessment method is introduced to assess the risks of green technology in Business Continuity Management.

  16. The Study on Business Growth Process Management Entropy Model

    Science.gov (United States)

    Jing, Duan

    Enterprise's growth is a dynamic process. The factors of enterprise development are changing all the time. For this reason, it is difficult to study management entropy growth-oriented enterprises from static view. Its characteristic is the business enterprise growth stage, and puts forward a kind of measuring and calculating model based on enterprise management entropy for business scale, the enterprise ability and development speed. According to entropy measured by the model, enterprise can adopt revolution measure in the moment of truth. It can make the enterprise avoid crisis and take the road of sustainable development.

  17. Knowledge management systems in practice

    DEFF Research Database (Denmark)

    Tørning, Kristian

    This dissertation contributes to the existing body of knowledge on how we design computer systems, particularly multiuser software for knowledge sharing and creation in globally diffused companies. This is achieved by conducting a work place study of a global industrial engineering conglomerate...... which has the strategy of working with knowledge in the form of "best practices" meant to boost performance. The thesis explores the situation that workers are in, since they are meant to share and develop "best practices" knowledge in a portal based Knowledge Management System (KMS). The study...... indentifies a set of problems that prevents knowledge sharing from taking place to the degree to which management was specifically aiming. It was explored whether these problems could, to some degree, be mitigated by employing persuasive design, which is a new stance towards design where the aim...

  18. BUSINESS PROCESS MODELLING FOR PROJECTS COSTS MANAGEMENT IN AN ORGANIZATION

    Directory of Open Access Journals (Sweden)

    PĂTRAŞCU AURELIA

    2014-05-01

    Full Text Available Using Information Technologies in organizations represents an evident progress for company, money economy, time economy and generates value for the organization. In this paper the author proposes to model the business processes for an organization that manages projects costs, because modelling is an important part of any software development process. Using software for projects costs management is essential because it allows the management of all operations according to the established parameters, the management of the projects groups, as well as the management of the projects and subprojects, at different complexity levels.

  19. Operations system administration plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Adams, D.E.

    1998-09-29

    The Hanford Data Integration 2000 (HANDI 2000) Project will result in an integrated and comprehensive set of functional applications containing core information necessary to support the Project Hanford Management Contract (PHMC). It is based on the Commercial-Off-The-Shelf (COTS) product solution with commercially proven business processes. This includes systems that support finance, supply, chemical management, human resources and payroll activities on the Hanford Site. The Passport (PP) software is an integrated application for Accounts Payable, Contract Management, Inventory Management, Purchasing, and Material Safety Data Sheets (MSDS). The PeopleSoft (PS) software is an integrated application for General Ledger, Project Costing, Human Resources, Payroll, Benefits, and Training. The implementation of this set of products, as the first deliverable of the HANDI 2000 Project, is referred to as Business Management System (BMS) and MSDS.

  20. Technical support plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Adams, D.E.

    1998-09-29

    The Hanford Data Integration 2000 (HANDI 2000) Project will result in an integrated and comprehensive set of functional applications containing core information necessary to support the Project Hanford Management Contract. It is based on the Commercial-Off-The-Shelf (COTS) product solution with commercially proven business processes. The PassPort (PP) software is an integrated application for Accounts Payable, Contract Management, Inventory Management, and Purchasing. The PeopleSoft (PS) software is an integrated application for General Ledger, Project Costing, Human Resources, Payroll, Benefits, and Training. The implementation of this set of products, as the first deliverable of the HAND1 2000 Project, is referred to as Business Management System (BMS) and Chemical Management.

  1. Management of business process design in global implementation of enterprise resource planning systems

    DEFF Research Database (Denmark)

    Rahimi, Fatemeh

    Investments in global enterprise resource planning (ERP) systems are typically carried out as a part of the globalization process in multinational corporations (MNCs). Global ERP systems support integration and control in MNCs in an important way by establishing a common language across an MNC....... As process and data standardization are among the primary drivers of ERP consolidation efforts, business process design is an important concern when implementing global ERP systems. This PhD study addresses three research questions that develop understanding, support, and improvement of the practice...... of business process design in the course of a global ERP implementation in MNCs. In light of existing theoretical and practical challenges, the research questions focus on three business process management (BPM) capabilities: alignment, governance, and method. Drawing on extensive literature reviews...

  2. THE MORAL MANAGER: REGAINING ETHICS FOR BUSINESS

    OpenAIRE

    Stefan Dominic GEORGESCU

    2013-01-01

    The paper refers to a distinction between limitative and generative ethics. The main idea is that, if ethics is to be of any help for managers, it has to provide applicable principles that can morally orient managerial decisions, and avoid abstract principles that are usually used not to help managers, but to sanction their decisions.

  3. The Integrated Business Curriculum: An Examination of Perceptions and Practices

    Science.gov (United States)

    Athavale, Manoj; Davis, Rod; Myring, Mark

    2008-01-01

    Constituents often criticize business schools for failing to provide students with a comprehensive understanding of how business organizations function. Business schools have responded to the mandate with attempts to integrate discipline-specific functional knowledge into a coherent understanding of the evolving business organization. Successful…

  4. Lessons from the business sector for successful knowledge management in health care: A systematic review

    Directory of Open Access Journals (Sweden)

    Sibbald Shannon

    2011-07-01

    Full Text Available Abstract Background The concept of knowledge management has been prevalent in the business sector for decades. Only recently has knowledge management been receiving attention by the health care sector, in part due to the ever growing amount of information that health care practitioners must handle. It has become essential to develop a way to manage the information coming in to and going out of a health care organization. The purpose of this paper was to summarize previous studies from the business literature that explored specific knowledge management tools, with the aim of extracting lessons that could be applied in the health domain. Methods We searched seven databases using keywords such as "knowledge management", "organizational knowledge", and "business performance". We included articles published between 2000-2009; we excluded non-English articles. Results 83 articles were reviewed and data were extracted to: (1 uncover reasons for initiating knowledge management strategies, (2 identify potential knowledge management strategies/solutions, and (3 describe facilitators and barriers to knowledge management. Conclusions KM strategies include such things as training sessions, communication technologies, process mapping and communities of practice. Common facilitators and barriers to implementing these strategies are discussed in the business literature, but rigorous studies about the effectiveness of such initiatives are lacking. The health care sector is at a pinnacle place, with incredible opportunities to design, implement (and evaluate knowledge management systems. While more research needs to be done on how best to do this in healthcare, the lessons learned from the business sector can provide a foundation on which to build.

  5. Managing Sustainability with the Support of Business Intelligence Methods and Tools

    Science.gov (United States)

    Petrini, Maira; Pozzebon, Marlei

    In this paper we explore the role of business intelligence (BI) in helping to support the management of sustainability in contemporary firms. The concepts of sustainability and corporate social responsibility (CSR) are among the most important themes to have emerged in the last decade at the global level. We suggest that BI methods and tools have an important but not yet well studied role to play in helping organizations implement and monitor sustainable and socially responsible business practices. Using grounded theory, the main contribution of our study is to propose a conceptual model that seeks to support the process of definition and monitoring of socio-environmental indicators and the relationship between their management and business strategy.

  6. Alternative business models for flood risk management infrastructure

    Directory of Open Access Journals (Sweden)

    Walsh Claire

    2016-01-01

    Full Text Available Over the next 100 years, it is estimated that England will need £30.6-1bn annual investment to manage flood and coastal erosion risk. Given constraints on central government spending following the 2008 financial crisis, the full burden of this is unlikely to be met by government alone. There is therefore a need to consider the potential for alternative business models for flood risk management infrastructure. An infrastructure business model describes how value is created, delivered and captured over the life cycle of the infrastructure system – this includes but is not limited to funding and financing. Alternative business models are starting to emerge across a range of infrastructure sectors, predominantly motivated by two key factors: (i mainstream approaches do not deliver the benefits that communities want, (ii tax payer funds are too constrained to deliver all the infrastructure investment that is sought. This paper presents and discusses a number of alternative business models for flood risk management infrastructure. Those currently under consideration focus on funding and financing, important though these issues are, it is only by capturing social, environmental and other values of infrastructure will flood risk stakeholders be able to identify approaches that are best suited to deliver their objectives and for alternative business models to emerge in practise.

  7. Opportunities Arising from Change Management in Business Organizations

    Directory of Open Access Journals (Sweden)

    Anita Kuleš

    2011-07-01

    Full Text Available Change management is a systematic process of applying different knowledge, procedures and means required for the change to reflect on people that will be influenced by it. The goal is to achieve the desired business solution in an organized and methodical way. We can witness that changes occur on a daily basis in life of every individual, but also of a business organization. Therefore, managers play an important role during the period in which changes are introduced, because their task is to interpret the process for their employees and to explain what these changes mean specifically for them. Changes in business organizations are inevitable if a business system is to survive in its environment and on the market in general. Employee awareness and responsibility in all these processes is important, and so is the positive influence of managers on motivation of employees. This is best achieved by introducing team work and training for the entire business organization. In this way everyone will have the opportunity to see what is best for them and they will accept the newly made changes more easily. Most of these issues were included in the survey that was conducted.

  8. Individual competencies for managers engaged in corporate sustainable management practices

    NARCIS (Netherlands)

    Wesselink, R.; Blok, V.; Leur, van S.; Lans, T.; Dentoni, D.

    2015-01-01

    Corporations increasingly acknowledge the importance of sustainable practices. Corporate social responsibility is therefore gaining significance in the business world. Since solving corporate social responsibility issues is not a routine job, every challenge in corporate social responsibility requir

  9. How do small business managers influence employee satisfaction and commitment?

    Directory of Open Access Journals (Sweden)

    Janine Kruger

    2010-12-01

    Full Text Available Purpose : The purpose of this research is to scrutinise motivational factors that may influence the levels of satisfaction and commitment of small business employees. Problem investigated : An unmotivated workforce leads to dissatisfaction and low commitment levels among employees. Possible consequences of these unproductive trends include higher costs, business closures and a negative effect on a country's economy. Employee satisfaction and employee commitment are thus vital for the success of any business. It is essential for business managers to keep their employees satisfied and committed to the business. In order for business managers to motivate their employees to keep them satisfied and committed, they need to know how to motivate employees. A number of factors influence employee satisfaction and employee commitment, which include working conditions, managerial abilities, employee participation, company policies, recognition and feedback, as well as job interest and job importance. Managers should know how to apply each of these factors to ensure that employees are satisfied and committed. Methodology : A quantitative research approach was followed using a self-administered questionnaire. This measuring instrument consisted of three sections covering the biographical information of respondents, statements on motivational factors, and statements about satisfaction and commitment. A five-point Likert-type scale, ranging from strongly disagree to strongly agree, was applied. Simple random sampling was used to elicit the responses of 444 respondents from small businesses in the Nelson Mandela Metropole in South Africa. Cronbach Alpha coefficients were calculated to measure the internal consistency and reliability of the measuring instrument. Descriptive statistics, Pearson correlation coefficients and simple linear regression analyses were used to analyse the data. Findings and implications : The research revealed that significant positive

  10. Assessment of Quality Management Practices Within the Healthcare Industry

    Directory of Open Access Journals (Sweden)

    William J. Miller

    2009-01-01

    Full Text Available Problem Statement: Considerable effort has been devoted over the years by many organizations to adopt quality management practices, but few studies have assessed critical factors that affect quality practices in healthcare organizations. The problem addressed in this study was to assess the critical factors influencing the quality management practices in a single important industry (i.e., healthcare. Approach: A survey instrument was adapted from business quality literature and was sent to all hospitals in a large US Southeastern state. Valid responses were received from 147 of 189 hospitals yielding a 75.6% response rate. Factor analysis using principal component analysis with an orthogonal rotation was performed to assess 58 survey items designed to measure ten dimensions of hospital quality management practices. Results: Eight factors were shown to have a statistically significant effect on quality management practices and were classified into two groups: (1 four strategic factors (role of management leadership, role of the physician, customer focus, training resources investment and (2 four operational factors (role of quality department, quality data/reporting, process management/training and employee relations. The results of this study showed that a valid and reliable instrument was developed and used to assess quality management practices in hospitals throughout a large US state. Conclusion: The implications of this study provided an understanding that management of quality required both a focus on longer-term strategic leadership, as well as day-to-day operational management. It was recommended that healthcare researchers and practitioners focus on the critical factors identified and employ this survey instrument to manage and better understand the nature of hospital quality management practices across wider geographical regions and over longer time periods. Furthermore, this study extended the scope of existing quality management

  11. When Theory Meets Practice: A New Approach for Teaching Undergraduate Sales Management Courses

    Science.gov (United States)

    O'Reilly, Kelley A.

    2015-01-01

    Most sales management undergraduate courses teach students about sales management rather than how to successfully manage a sales team. A desire to change this paradigm resulted in a newly designed hands-on, skill-based sales management course that uses business case studies in combination with students developing, practicing, and performing the…

  12. COMPUTERIZED MODEL OF RISK MANAGEMENT IN BUSINESS

    Directory of Open Access Journals (Sweden)

    Petrişor MANDU

    2011-01-01

    Full Text Available The occurrence of risk situation and the manager’s awareness of it are serious threats for the organization and its objectives. Consequently, the manager has to have available, analyze, select and interpret many pieces of information, under stress, before making a decision for avoiding a disaster. Under these circumstances, a computerized model of risk management is the most adequate solution to make the intervention possibilities effective through a quicker and more accurate intervention. The model offers enough confidence and a favorable psychological state for managing risk. In accordance with this model, the risk manager processes the information by means of some operational (mathematical methods and that favors reaching optimum solutions in the shortest delay, based on some estimated anticipations through a rational model.

  13. Management modelling behaviour: An important prerequisite for the implementation of business ethics

    Directory of Open Access Journals (Sweden)

    E. van Zyl

    2001-08-01

    Full Text Available Researchers agree that ethics and ethical behaviour have become two of the most important topics of the new millennium. Reasons for this can include changing business conditions as well as the growing public demand for quality services, reasonable prices and honest treatment. Furthermore, the present wave of corruption in South African business makes it important to focus on management-related factors that seem to influence employees’ decisions to behave ethically at work. These phenomena will be used as a basis to make practical suggestions on how to improve the situation.

  14. USING BUSINESS INTELLIGENCE SOLUTIONS FOR COMPANY PERFORMANCE MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Luminita SERBANESCU

    2015-06-01

    Full Text Available An adequate performance management needs monitoring and reporting tools that should allow for making correct decisions. Currently, multiple operations specific to the managerial process in an organization require using information systems able to meet the requirements of the time factor in making decisions, as well as the need to identify alternative decisions. Information technologies have evolved continuously and rapidly over the past few years. Business Intelligence is a strong tool in the hands of companies, which can improve organizational performance providing valuable information on all aspects of a business. The paper presents a few aspects concerning the use of QlikView as a Business Intelligence tool for company performance management.

  15. Overview on business ethics and human resources management ethics

    Directory of Open Access Journals (Sweden)

    Prof. Ph.D. Cãtãlina Bonciu

    2008-05-01

    Full Text Available In the contemporary business world ethics represents one of the most exciting challenges,precisely because there is still no universally valid modality for solving a problem of this kind. Adopting anethic personal behavior does not always ensure winning in the problems regarding the actual business, norin the organizational behavior itself. The personal values, either native or gained by an individual throughouthis socializing do not represent a support or advantage in the attitude towards the economic life. What is it that actually concerns the managers:to succeed in their activity or to have an ethic activity? A successful business is necessarily an ethic one, or one lacking ethics? In particular, should the human resources manager choose the human factor of solid moral and ethic grounds, or the one exclusively focused on money quantifiable performance?

  16. Organisation of facilities management in relation to core business

    DEFF Research Database (Denmark)

    Jensen, Per Anker

    2011-01-01

    as mainly a specific customer orientation. It is concluded that a market relationship – internally or externally – is appropriate for non-strategic functions, while it is important to create a kind of coalition between strategic FM functions and the core business management. Originality/value: The paper......Purpose: The purpose of this article is to clarify the organisational relationships between Facilities Management (FM) and core business and how these relationships vary for strategic and operational support functions. Approach: The research takes a starting point in Michael Porter’s theory...... of value chains but also draws on theory of strategic FM, governance and forms of coordination. The value chains for core businesses and support functions are analysed and related to empirical data from a case study on a broadcasting corporation during a major relocation. Findings: A particular support...

  17. Morals in business organizations: an approach based on strategic value and strength for business management

    Directory of Open Access Journals (Sweden)

    Pablo Ruiz Palomino

    2011-12-01

    Full Text Available In the last decades, the topic of business ethics has attracted great interest at the academic and professional levels. Nowadays business ethics is being increasingly implemented as a necessary discipline in universities' study plans on business management. Moreover, its importance is also evident according to the worldwide increase of organizations and/or institutions that have implemented ethics systems. However, some approaches thoroughly do not consider the importance and the need of an ethical behaviour and are still guiding the actions and the way of thinking of many academics and professionals led to consider that the only responsibility of business is limited just to profit maximization. After analyzing and debating the postulates of this line of thought, this paper concludes that the companies bear the responsibility of behaving ethically. This responsibility does not exclusively imply serving and being fair to its shareholders as the only actors to care about. Its fulfilment requires the recognition of other actors in scene, its stakeholders, to constitute a consistent basis on which companies can satisfactorily operate in the market. The implementation of an ethical management system (from now on EMS can contribute to the generation of an ethical culture and to the improvement of the moral quality of the whole organization. As a consequence, together with the achievement of the desired Top Managers "best place to work", the corporate reputation related to its stakeholders can be improved redounding in the value creation for the company.

  18. Total Quality Management as a Paradigm of Business Success

    Directory of Open Access Journals (Sweden)

    Luburić Radoica

    2014-01-01

    Full Text Available Total Quality Management denotes a path by which - both in a stable and a transitional environment, in a professional and scientific way and by applying a variety of methods and techniques, through constant improvements and involvement of all employees - one could get to a model that enables a simultaneous achievement of the top quality level on one hand, and the top management level, on the other. Total Quality Management is a paradigm of business success in the entire world because its set up, inter alia, improves internal functions of an organisation, instils confidence in customers and triggers improvement chain reactions with suppliers and stakeholders. Quality is the foundation and client orientation is the base of the entire concept of total quality management. Placing customers at the centre is the main idea behind the entire quality concept around which everything is built. Improving the capacity of an organization to understand and meet the actual customer needs, both stated and implied, is the main objective of the total quality management. Teamwork and team leadership play a specific role in the total quality management, top managers have the key responsibilities, and activities of the medium and lower level managers together with all employees are of immeasurable significance. Managing the teamwork within the total quality management is not only a requirement for its set up, development and implementation, but also for its survival. Total Quality Management is a managerial philosophy and a mode of running a business in order to achieve success.

  19. Risk Management Practices and Accounting Requirements.

    Science.gov (United States)

    Cheng, Rita Hartung; Yahr, Robert B.

    1989-01-01

    Reviews current school district risk management practices and the related accounting requirements. Summarizes the Governmental Accounting Standards Board's proposed accounting standards and the impact of these on school districts' risk management practices and on their financial statements. (11 references) (MLF)

  20. Supply Chain Disruptions Theory and Practice of Managing Risk

    CERN Document Server

    Mehrotra, Anuj; Ray, Saibal

    2012-01-01

    One of the most critical issues facing supply chain managers in today’s globalized and highly uncertain business environments is how to deal proactively with disruptions that might affect the complicated supply networks characterizing modern enterprises. Supply Chain Disruptions: Theory and Practice of Managing Risk presents a state-of the-art perspective on this particular issue. Supply Chain Disruptions: Theory and Practice of Managing Risk demonstrates that effective management of supply disruptions necessitates both strategic and tactical measures – the former involving optimal design of supply networks; the latter involving inventory, finance and demand management. It shows that managers ought to use all available levers at their disposal throughout the supply network – like sourcing and pricing strategies, providing financial subsidies, encouraging information sharing and incentive alignment between supply chain partners – in order to tackle supply disruptions. The editors combine up-to-date aca...

  1. Managing Innovation and Business Development Using Enterprise Architecture

    DEFF Research Database (Denmark)

    Tambo, Torben; Bækgaard, Lars

    2011-01-01

    Companies are traditionally facing constant challenges in prioritization and management of technology between short and long term. Competing technologies, market demands, supplier push, scarcity of resources, adequacy of skills, and shifting management priorities all affect potential outcome...... of well planned technological changes. Management of technology (MOT) addresses identification, selection, (long term) planning, designing, implementation and operation of technology based business development. Information Technology (IT) is a key enabler for a vast range of contemporary corporate...... technologies. In management of IT, it has become increasingly popular to use Enterprise Architecture (EA) as a method and supported by a series of formal frameworks. EA maps artifacts and motives against the business strategy. In this paper, MOT and EA are reviewed for their mutual potentials and issues. Two...

  2. Production roll out plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Adams, D.E.

    1998-09-29

    The Hanford Data Integration 2000 (HANDI 2000) Project will result in an integrated and comprehensive set of functional applications containing core information necessary to support the Project Hanford Management Contract (PHMC). It is based on the Commercial-Off-The-Shelf (COTS) product solution with commercially proven business processes. The COTS product solution set, of Passport (PP) and PeopleSoft (PS) software, supports finance, supply, human resources, and payroll activities under the current PHMC direction. The PP software is an integrated application for Accounts Payable, Contract Management, Inventory Management, Purchasing and Material Safety Data Sheets (MSDS). The PS software is an integrated application for Projects, General Ledger, Human Resources Training, Payroll, and Base Benefits. This set of software constitutes the Business Management System (BMS) and MSDS, a subset of the HANDI 2000 suite of systems. The primary objective of the Production Roll Out Plan is to communicate the methods and schedules for implementation and roll out to end users of BMS.

  3. 26th Annual GCSSEPM Foundation Bob F.Perkins Research Conference on "Reservoir characterization:integrating technology and business practices"

    Institute of Scientific and Technical Information of China (English)

    Roger M. Slatt

    2007-01-01

    @@ The 2006 26th Annual GCSSEPM Foundation Bob F. Perkins Research Conference on "Reservoir characterization: Integrating technology and business practices" presented a solid testimonial to how far we have advanced in the technologies and practices of reservoir characterization since the 1990 AAPG-SEG-SPE-SPWLA 1st Archie Conference on "Integration of Geology, Geophysics, Petrophysics, and Petroleum Engineering in Reservoir Delineation, Description and Management".

  4. 27 CFR 1.42 - Change in ownership, management, or control of business.

    Science.gov (United States)

    2010-04-01

    ..., management, or control of business. 1.42 Section 1.42 Alcohol, Tobacco Products and Firearms ALCOHOL AND... ownership, management, or control of business. In the event of any change in the ownership, management, or..., management, or control of such business, or in the case of a corporation, the names and addresses of such...

  5. Ethical and Social Values in Business Administration and Management Studies

    Science.gov (United States)

    Ruiz-Lozano, Mercedes; de los Rios-Bergillos, Araceli; Tirado-Valencia, Pilar; Millan-Lara, Salud

    2012-01-01

    The objective of this research was to analyze the impact of the learning process in business administration and management of students' values, through the application of factor analysis to the information obtained in a survey consisting of students in the first and fifth year of studies. The study derived the following conclusions: First,…

  6. Team Profiles and Team Performance in a Business Management Simulation.

    Science.gov (United States)

    Perry, C.; Delahaye, B.

    1990-01-01

    A study of the effects of team roles on the success of teams in business simulations found, contrary to expectation, that teams analyzing data on the basis of beliefs and values rather than logic were more successful. Implications for use of simulation in management education are discussed. (Author/MSE)

  7. School Business Management in the 21st Century.

    Science.gov (United States)

    Association of School Business Officials International, Reston, VA.

    As society's fundamental characteristics change, schools and school leaders must be prepared to modify the educational enterprise to meet the new and unique needs of adults and youngsters in the 21st century. To anticipate and control change, the school business manager must be able to project future trends, issues, and challenges. In this volume,…

  8. Comparing Identity Management Frameworks in a Business Context

    NARCIS (Netherlands)

    Hoepman, H.J.; Joosten, H.J.M.; Siljee, J.

    2009-01-01

    Several frameworks for identity management exist, each of them with its own distinguishing features. These frameworks are complex however, and their features not easily understood. This makes it hard for businesses to understand the intricacies, and difficult to select and deploy one. This paper dev

  9. Business Continuity Management: een zorg voor de omgeving?

    NARCIS (Netherlands)

    Rodenhuis, W.K.F. (Wilbert)

    2011-01-01

    Business continuity management (BCM) is allang niet meer alleen 'disaster recovery planning '. In dit artikel een schets van de ontwikkelingen van BCM in de afgelopen decennia tot wat het nu is: een holistisch managementproces. Maar inmiddels is er ook sprake van verwevenheid van de ondernem

  10. Teaching Undergraduate Business Management Courses on Campus and in Prisons.

    Science.gov (United States)

    Rudin, Joel P.

    1998-01-01

    In a comparison of performance in a business management course by on-campus and incarcerated students (the latter taught via interactive television), prisoners outperformed both U.S. and international on-campus students. Results may support the argument that elimination of Pell Grants for prisoners was shortsighted. (SK)

  11. Managing Depth and Breadth in the Business Spanish Course

    Science.gov (United States)

    Houston, Tony

    2015-01-01

    A business Spanish curriculum that presents the full spectrum of general and specialized areas--including management, banking, finance, marketing and advertising--might seem ambitious for a single course. A course that aims to present the full picture would seem to impose an undue burden on memory and retention of the content. By emphasizing…

  12. Managing the Business of Social Technologies

    Directory of Open Access Journals (Sweden)

    Jeretta Horn Nord

    2013-12-01

    Full Text Available A greater number of consumers use social technologies-social media, social networking, and social relevance-than organizations. Economically, however, companies have much to gain by taking the plunge. Results show that organizations that have made the effort to increase their knowledge and build social technology platforms have experienced astounding results. The purpose of this article is to discuss social technology categories and present a strategy for knowledge management so that organizations may successfully implement these technologies. A huge growth is expected in the number of companies whose management will make a decision or have already made a decision to develop social technology platforms in the near future. This article provides a straight forward approach accompanied by examples of real companies who have used social technologies and experienced real returns–many in the millions of dollars. The intention is to provide a concise, up-to-date social technologies knowledge management guide.

  13. Business Management Simulations – a detailed industry analysis as well as recommendations for the future

    Directory of Open Access Journals (Sweden)

    Michael Batko

    2016-06-01

    Full Text Available Being exposed to serious games showed that some simulations widely vary in quality and learning outcome. In order to get to the bottom of best practices a detailed review of business management simulation literature was conducted. Additionally, an industry analysis was performed, by interviewing 17 simulation companies, testing a range of full and demo games, and conducting secondary research. The findings from both research efforts were then collated and cross-referenced against each other in order to determine three things: firstly, the practices and features used by simulation companies that have not yet been the subject of academic research; secondly, the most effective features, elements and inclusions within simulations that best assist in the achievement of learning outcomes and enhancement the user experience; and finally, ‘best practices’ in teaching a business management course in a university or company with the assistance of a simulation. Identified gaps in the current research were found to include the effectiveness of avatars, transparent pricing and the benefits of competing the simulation against other teams as opposed to the computer. In relation to the second and third objectives of the research, the findings were used to compile a business plan, with detailed recommendations for companies looking to develop a new simulation, and for instructors implementing and coordinating the use of a simulation in a business management context.

  14. KNOWLEDGE MANAGEMENT AND INTELLECTUAL CAPITAL MANAGEMENT COUPLED TO QUALITY MANAGEMENT SYSTEM LEAD TO BUSINESS SUCCESS

    Directory of Open Access Journals (Sweden)

    Stevan Živojinović

    2009-03-01

    Full Text Available From the vantage point of contemporary management paradigm shift and new knowledge-based economy, we underscore the importance of relations and support of quality management system - QMS (according to ISO 9001 standard for management of knowledge and intellectual capital. QMS implementation, documenting, application, maintenance and continuous improvement, as a catalyst of effective organization management, provides a foundation for effective knowledge management and intellectual capital enlargement, via knowledge, skills, management systems, procedures, information and product flow, culture, inovation, relations with customers and other stakeholders. Simultaneous implementation and dynamic interaction of these advanced management concepts intended to attain competitive advantage can result in synergic effects and improved performance. From the perspective of knowledge, as a central unifying notion, organizational behavior based on learning influences long-term business success, process effectiveness and customer satisfaction.

  15. Opportunizing: A classic grounded theory study on business and management

    Directory of Open Access Journals (Sweden)

    Ólavur Christiansen

    2006-11-01

    Full Text Available Opportunizing emerged as the core variable of this classic GT study on business and management. Opportunizing is the recurrent main concern that businesses have to continually resolve, and it explains how companies recurrently create, identify, seize or exploit situations to maintain their growth or survival. Opportunizing is the recurrent creation and re-creation of opportunities in business. Opportunizing is basically what business managers do and do all the time. The problematic nature of opportunizing is resolved by a core social process ofopportunizing and its attached sub-processes that account for change over time and for the variations of the problematic nature of its resolution.Opportunizing has five main facets. These are conditional befriending (confidence building & modifying behavior,prospecting (e.g. information gaining, weighing up (information appraisal & decision-making, moment capturing (quick intervention for seizing strategic opportunities, andconfiguration matching (adjusting the business organization to abet the other activities of opportunizing.On a more abstract level, opportunizing has three more organizational facets: the physically boundary-less, the valuehierarchical, and the physically bounded. The first of these called perpetual opportunizing. This emerges from the conjunction of conditional befriending and prospecting. The second facet is called triggering opportunizing. It arises from the coming together of weighing up and moment capturing. The final facet is called spasmodic opportunizing. This happens when moment capturing and configuration matching unite.

  16. Towards Business Process Management in networked ecosystems

    NARCIS (Netherlands)

    Grondelle, Jeroen; Zoet, Martijn; Versendaal, Johan

    2014-01-01

    Managing and supporting the collaboration between different actors is key in any organizational context, whether of a hierarchical or a networked nature. In the networked context of ecosystems of service providers and other stakeholders, BPM is faced with different challenges than in a conventional

  17. The business of medicine: how to overcome financial obstacles and secure financing for your private practice and ancillary services business.

    Science.gov (United States)

    Nayor, David

    2012-01-01

    Doctors across the country who operate private medical practices are facing increasing financial obstacles, namely shrinking income as a result of rising costs and lower reimbursements. In addition, as hospitals have become overburdened many physicians have opened up private surgical centers; magnetic resonance imaging and computed tomography and positron emission tomography scanning facilities; pathology labs; colonoscopy/endoscopy suites; lithotripsy centers; and other medical businesses typically performed within the hospital. Moreover, many doctors seek loans to purchase existing practices or for their capital contribution in medical partnerships. The past decade has thus seen a significant increase in the number of doctors taking out small business loans. Indeed, banks view the healthcare industry as a large growth market. This article includes practical information, advice, and resources to help doctors to secure bank financing for their practices, ancillary services business, real estate, and equipment on the best possible market terms.

  18. Constraints to Strategy Implementation and their Influence on Business Performance: the Case of a Waste Management Logistics Company

    Directory of Open Access Journals (Sweden)

    Chengedzai Mafini

    2016-08-01

    Full Text Available Waste management companies in developing countries often have to contend with a plethora of factors that inhibit their business performance. The primary objective of this study was to investigate the influence of constraints to strategy implementation on the business performance of a waste management logistics company in South Africa. The study was triggered by the lack of previous research focusing on constraints to strategy implementation in the waste management sector. The study employed a quantitative approach using the cross sectional survey design in which data were collected from 309 employees of a waste management logistics company based in Gauteng Province. Seven constraints to strategy implementation; namely, management practices, human resource capabilities, customer service, external orientation, internal communication, innovation and employee motivation were identified through Exploratory Factor Analysis. Pearson correlations showed that business performance is negatively affected as and when each constraint becomes more prevalent. Regression analysis showed that all constraints were statistically significant. To academics, the study provides current insights on factors impacting on business performance in waste management organisations. Management practitioners may improve the levels of business performance through structural adjustments of the seven constraints identified in this study. The study may be used as a reference point in the diagnosis of business performance related challenges in companies operating within the waste management sector.

  19. Managing Hypertriglyceridemia in Daily Practice.

    Science.gov (United States)

    Pramono, Laurentius A; Harbuwono, Dante S

    2015-07-01

    Hypertriglyceridemia is a form of dyslipidemia, which usually occurs in combination with hypercholesterolemia, high-LDL or low-HDL cholesterol level. Most studies suggest that hypertriglyceridemia is associated with many metabolic disorders such as metabolic syndrome, diabetes, obesity, and also cardio-cerebrovascular diseases. Treatment of hypertriglyceridemia is often not comprehensively addressed by many physicians, who usually only include prescribing drugs without encouraging patients to perform physical activity, to take a true healthy diet for dyslipidemia and to stop smoking. This review article discusses evaluation, diagnosis and a comprehensive, yet simple management of hypertriglyceridemia, which can be easily applied in daily clinical practice.

  20. Managing Hypertriglyceridemia in Daily Practice

    Directory of Open Access Journals (Sweden)

    Laurentius A Pramono

    2015-07-01

    Full Text Available Hypertriglyceridemia is a form of dyslipidemia, which usually occurs in combination with hypercholesterolemia, high-LDL or low-HDL cholesterol level. Most studies suggest that hypertriglyceridemia is associated with many metabolic disorders such as metabolic syndrome, diabetes, obesity, and also cardio-cerebrovascular diseases. Treatment of  hypertriglyceridemia is often not comprehensively addressed by many physicians, who usually only include prescribing drugs without encouraging patients to perform physical activity, to take a true healthy diet for dyslipidemia and to stop smoking. This review article discusses evaluation, diagnosis and a comprehensive, yet simple management of hypertriglyceridemia, which can be easily pplied in daily clinical practice. Key words: hypertriglyceridemia, dyslipidemia, management, clinical guidelines.

  1. Improving customer churn models as one of customer relationship management business solutions for the telecommunication industry

    OpenAIRE

    Slavescu, Ecaterina; Iulian PANAIT

    2012-01-01

    Nowadays, when companies are dealing with severe global competition, they are making serious investments in Customer Relationship Management (CRM) strategies. One of the cornerstones in CRM is customer churn prediction, the practice of determining a mathematical relation between customer characteristics and the likelihood to end the business contract with the company. This paper focuses on how to better support marketing decision makers in identifying risky customers in telecom industry by us...

  2. The Effective Business Practices of Mexican Drug Trafficking Organizations (DTOs)

    Science.gov (United States)

    2013-06-01

    Complete, EBSCOhost (accessed April 25, 2013). 9 business transaction by returning profits to the supporting drug cartel. Additionally, certain...for Two-Sided Markets.” Harvard Business Review 84, no. 10 (2006): 92–101. Business Source Complete, EBSCOhost (accessed April 25, 2013). Felbab

  3. From Theory to Practice: Faculty Training in Business Ethics.

    Science.gov (United States)

    Boatright, John R.

    1991-01-01

    Claims that training business faculty in ethics is a critical component of including ethics in the business curriculum. Includes suggestions concerning what business faculty should know about ethical theory, how to include theory, and curricular and teaching issues. Describes research projects, publications, and workshops. (DK)

  4. Customer Relationship Marketing (CRM) Practices in Danish Small BusinessesCustomer Relationship Marketing (CRM) Practices in Danish Small Businesses

    DEFF Research Database (Denmark)

    Kuada, John; Serles, Dorthe

    2006-01-01

    in the Northern Jutland region of Denmark. The results suggest that top managers in these firms endorse the strategic value of customer orientation to their businesses but do not consider CRM software packages as necessary for building strong relationships with their customers. This suggests that small firms may......This paper examines the extent to which the adoption of CRM software packages is a pre-requisite of customer orientation strategies of small firms. This is done by conducting an empirical investigation into the internal determinants of CRM adoption behavior of 179 randomly selected small firms...... make their CRM adoption/rejection decisions on the basis of a trade-off between expected benefits from using the available CRM packages compared with alternative modes of achieving customer loyalty....

  5. Data management is the new 'winning' approach in the business of sports

    DEFF Research Database (Denmark)

    Cortsen, Kenneth

    2015-01-01

    Data management is a trend with the potential to create a positive turnaround for your business. In the business of sports, data management enhances the opportunities to improve organizational performances and brand equity....

  6. IT APPLICATIONS PORTFOLIO MANAGEMENT UNDER BUSINESS AND IMPLEMENTATION UNCERTAINTY

    Institute of Scientific and Technical Information of China (English)

    Masafumi KOTANI; Junichi IIJIMA

    2008-01-01

    Corporations need to improve business processes in order to enhance velocity and service levels while reducing their processing costs and differentiating themselves in the face of competition.The levitation of importance beyond support roles has raised IT investment decisions to high priority in chief executive officers'agendas.Corporate planning groups as well as lines of business are increasingly applying techniques of IT applications portfolio management in a more systematic fashion to improve decision-making and resource-allocation processes. Recent advances in software engineering and IT service delivery methodologies have achieved the logical separation of business functions from implementation.This separation has made a new breed of innovative IT project possible with a new project risk structure;the adjustment of portfolio management techniques is appropriate.We present an integrated portfolio management model so that the corporation can focus on organic growth through sources at both the department and top management levels.The research gives clear advice as to how top management can seek economic growth by selecting an entrepreneurial strategic posture,implying a strong risk-taking propensity.By integrating a risk-return model and risk-tolerance paradigm to cope with today's risk structure,overall capabilities can improve the decision process and the corporation's performance as well.The application of the integrated technique to a Japanese manufacturing firm is described.

  7. Change Management and its Influence in the Business Environment

    Directory of Open Access Journals (Sweden)

    Dr.Sc. Berim Ramosaj

    2014-12-01

    Full Text Available The changes that are happening in businesses dictate the changes in all kinds of needed resources to develop the organization. The environment in which the organizations operate is in constant change and becomes more and more unpredictable. Managing these changes is a challenge that all enterprises face. The rapid changes that are happening in business are increasing the need to manage these changes. Enterprises have to develop and use different kinds of management models so that they can grow their performance in order to ensure a competitive position in the market. The changes in enterprises sometimes are not accepted by the organization employees, and seem to have negative effects towards them (exemption from work, reduction of working hours, reduction of income. Changes have negative and positive effects. Successful and rational managers can achieve having successful changes and minimizing the negative effects that come due to changes. Changes are vital for organizations so that they can replace the old plans and models with new and successful ones. In this paper we talk about the role and importance of managing the changes, the types of changes, models of changes, the resistance against changes and also the obtained results of the paper are introduced. Literature was used to support the research in the study field, and based on that to explain the role of changes in the business environment. There are quantitative methods and an inductive analysis used in this paper.

  8. Electronics waste management: Indian practices and guidelines

    Energy Technology Data Exchange (ETDEWEB)

    Bandyopadhyay, Amitava [Department of Chemical Engineering. University of Calcutta, 92, A.P.C.Road. Kolkata 700 009 (India)

    2010-07-01

    Electronic waste or e-waste or waste electrical and electronic equipment (WEEE) is a popular, informal name for discarded electrical and electronic equipment (EEE) with all of their peripherals at their end-of-life. WEEE constitutes 8% of municipal waste and is one of the fastest growing waste streams. The fraction of precious and other metals in e-waste is over 60%, while pollutants comprise a meager 2.70%. Given the volume of WEEE generated containing toxic materials, it emerges as a risk to the society. Considering the high toxicity of these pollutants especially when burned or recycled in uncontrolled environments, the Basel Convention has identified e-waste as hazardous, and developed a framework for controls on transboundary movement of such waste. In contrast, WEEE can offer a tremendous business opportunity if it would treat in proper manner. The management of the WEEE has thus become a global challenge in today's world. Several nations across the globe have implemented or are about to implement WEEE regulations based on the principle of Extended Producer Responsibility (EPR). Both existing and proposed solutions are implemented with various degrees of centralization. Practical implementations however, can give rise to absurd organizational outcomes. In the light of these findings, the present paper deals with the Indian initiatives on the WEEE management keeping pace with the international scenario. Initially, this paper aims to draw an overview on the basics of WEEE. Next, the international legislative practices followed by Indian initiatives intended to help manage these growing quantities of this waste stream are discussed.

  9. Electronics waste management: Indian practices and guidelines

    Directory of Open Access Journals (Sweden)

    Amitava Bandyopadhyay

    2010-09-01

    Full Text Available Electronic waste or e-waste or waste electrical and electronic equipment (WEEE is a popular, informal name for discarded electrical and electronic equipment (EEE with all of their peripherals at their end-of-life. WEEE constitutes 8% of municipal waste and is one of the fastest growing waste streams. The fraction of precious and other metals in e-waste is over 60%, while pollutants comprise a meager 2.70%. Given the volume of WEEE generated containing toxic materials, it emerges as a risk to the society. Considering the high toxicity of these pollutants especially when burned or recycled in uncontrolled environments, the Basel Convention has identified e-waste as hazardous, and developed a framework for controls on transboundary movement of such waste. In contrast, WEEE can offer a tremendous business opportunity if it would treat in proper manner. The management of the WEEE has thus become a global challenge in today’s world. Several nations across the globe have implemented or are about to implement WEEE regulations based on the principle of Extended Producer Responsibility (EPR. Both existing and proposed solutions are implemented with various degrees of centralization. Practical implementations however, can give rise to absurd organizational outcomes. In the light of these findings, the present paper deals with the Indian initiatives on the WEEE management keeping pace with the international scenario. Initially, this paper aims to draw an overview on the basics of WEEE. Next, the international legislative practices followed by Indian initiatives intended to help manage these growing quantities of this waste stream are discussed.

  10. Management Academy LANL Business Systems: Property Management, Course #31036

    Energy Technology Data Exchange (ETDEWEB)

    Shepherd, Michael J. [Los Alamos National Lab. (LANL), Los Alamos, NM (United States); Rinke, Helen Mae [Los Alamos National Lab. (LANL), Los Alamos, NM (United States); Hanson, Todd [Los Alamos National Lab. (LANL), Los Alamos, NM (United States); Wolfe, Randy P. [Los Alamos National Lab. (LANL), Los Alamos, NM (United States)

    2016-07-08

    Los Alamos National Laboratory (LANL) is responsible for the efficient economical management of all government property in its stewardship. This training explains the role LANL managers have in managing, controlling, and disposing of government property. The Laboratory's goal is good asset management. By properly managing property across the facility, Laboratory managers can help ASM improve government property utilization and extend asset life, while reducing asset-related operating costs and expenditures.

  11. Availability and Perceived Value of Masters of Business Administration Degree Programs in Pharmaceutical Marketing and Management

    Science.gov (United States)

    Clauson, Kevin A.; Latif, David A.

    2012-01-01

    Objectives. To examine pharmacist-targeted master of business administration (MBA) degree programs and investigate pharmacists’ perceptions regarding them. Methods. Specialized MBA programs in pharmaceutical marketing and management offered at US colleges and schools of pharmacy were identified in the literature and compared. Pharmacists’ perceptions of MBA programs were evaluated through a survey of clinical preceptors affiliated with a school of pharmacy. Results. Seven US universities that offer an MBA program in pharmaceutical marketing and management were identified. Thirty-three percent of the 57 pharmacist preceptors who responded to the survey reported plans to pursue an MBA degree program. Respondents preferred MBA programs related to healthcare or pharmacy (66%) over general MBA programs (33%). Conclusion. An MBA in pharmaceutical marketing and management could provide pharmacists with advanced knowledge of the operational and strategic business aspects of pharmacy practice and give pharmacy graduates an advantage in an increasingly competitive job market. PMID:22611273

  12. BUSINESS RISK MANAGEMENT AND ENVIRONMENTAL COMPLIANCE: A REVIEW OF SHELL OIL SPILLS IN SYDNEY HARBOUR AUSTRALIA

    Directory of Open Access Journals (Sweden)

    Ika Putri Larasati

    2011-10-01

    Full Text Available A business risk has been an inherent part of companies’ activities nowadays. It relates to threats and opportunities which make a majority of companies manage the risk. The business risk also has been concerned by public particularly in term of environmental risk. A failure to manage the environment may result in negative reactions from public. The negative reactions are predicaments for company’s economy. Therefore, companies have also considered the significance of the environmental risk management. An example of these companies is Shell Oil Company which suffered environmental issue in 1999. Accordingly, this paper aims to evaluate the risk management conducted by the Shell Company which focuses on company’s effort to maintain good relationship with stakeholders in its environmental risk management. There were determinant factors in the successful risk management. The first factor is an efficient and effective implementation of risk management cycle. Secondly, a practice of risk management phase. The third factor is effective social activities. The fourth factor is a significance of risk management application since the establishment of company. The fifth factor is an importance of efficient and effective communication with stakeholders. Finally, a substantial contribution from media is prominent aspect in company’s risk management.

  13. Process of innovation in product lifecycle management business strategy

    Directory of Open Access Journals (Sweden)

    Valentina Gecevska

    2011-11-01

    Full Text Available This article proposes a scenario of Product Lifecycle Management (PLM, as a innovative business strategy based on the analysis of business drivers, industry requirements, limit of current solution, and recent state-of-the-art review in the domain related to PLM. Potential industrial impact of the developed PLM technology solutions is analyzed. It is hoped that the proposed PLM technology solutions will form the frontier basis for further research, development, and application of PLM systems to quickly adapt to the dynamic changing market for industry companies to pursue the most advanced competitiveness. This article presents a process oriented framework to support effective PLM implementation with a set of lifecycle oriented business process reference models which links the necessary fundamental concepts, enterprise knowledge and software solutions to effectively deploy PLM.

  14. Managing electronic records methods, best practices, and technologies

    CERN Document Server

    Smallwood, Robert F

    2013-01-01

    The ultimate guide to electronic records management, featuring a collaboration of expert practitioners including over 400 cited references documenting today's global trends, standards, and best practices Nearly all business records created today are electronic, and are increasing in number at breathtaking rates, yet most organizations do not have the policies and technologies in place to effectively organize, search, protect, preserve, and produce these records. Authored by an internationally recognized expert on e-records in collaboration with leading subject matter experts worldwide

  15. Data management is the new 'winning' approach in the business of sports

    DEFF Research Database (Denmark)

    Cortsen, Kenneth

    2015-01-01

    Data management is a trend with the potential to create a positive turnaround for your business. In the business of sports, data management enhances the opportunities to improve organizational performances and brand equity.......Data management is a trend with the potential to create a positive turnaround for your business. In the business of sports, data management enhances the opportunities to improve organizational performances and brand equity....

  16. THE IMPORTANCE OF RISK MANAGEMENT IN KOSOVO BUSINESSES

    OpenAIRE

    Rexhepi, Sejdi; Latifi, Gresa

    2012-01-01

    Even that corporative governance in Kosovo is evident after the 1998-99 war in a restricted number of enterprises, besides the fact that the majority of businesses are small and just a few of them are middle and big, it does not mean that risk management is less important than in other countries of the world. Therefore in this study work it will be shortly explained theoretical aspects in Risk Management and an analysis based on a concrete research regarding to Risk Management in Kosovo...

  17. Strategic Management of Business Performance Based on Innovations and Information Support in Specific Conditions of Slovakia

    Directory of Open Access Journals (Sweden)

    Rajnoha Rastislav

    2015-03-01

    Full Text Available Business performance management and measurement is a relatively complex and difficult process, which is currently undergoing significant changes in terms of both theory and practice. Previously used indicators, methods and models, largely based on financial indicators and methods of financial management, have been gradually modified and improved to provide owners and managers with a sufficient true and fair view of business performance. Despite the efforts for continuous improvement, it appears that the traditional management of enterprise performance based primarily on financial management hits its limits and companies around the world are beginning to promote new non-traditional indicators, methods and models, based primarily on non-financial, strategic and often qualitative indicators. We recommend that enterprises apply the selected methods and models of strategic business performance management in different industries of the Slovak Republic. By applying the selected strategic methods and models such as BSC, BI, strategic planning and controlling, innovations and others, a higher performance of companies can be achieved.

  18. Strengthen Business Management, Improve Internal Control System

    Institute of Scientific and Technical Information of China (English)

    He Yadong

    2011-01-01

    @@ Sarbanes-Oxley Act, is known as the strictest financial act enacted by US government since 1930s.Any enterprise that violates this act is to be severely punished with possible imprisonment of its top management, which will definitely put the company in the danger of losing reputation and refinancing ability as well as investors' trust.The development of the company will be inevitably jeopardized.As an enterprise listed in the US, starting from 2006, PetroChina shall be under the strict verification and assessment of the Sarbanes-Oxley act and construct a well-designed internal control system based on Section 404 in the act.An integrated internal

  19. Green Supply Chain Management Practices’ Effect on the Performance of Turkish Business Relationships

    Directory of Open Access Journals (Sweden)

    Mohammad Hossein Zavvar Sabegh

    2016-02-01

    Full Text Available The main aim of the study is to examine the influence of both external and internal actors on green supply chain management (GSCM practices. By the way, this paper is to provide a first-hand understanding about the procedures taken by Turkish business firms and their logistics providers and supply chain business firms to operate in an environmental friendly supply chain. The result of this research is very important to promote performance of Turkish business relations in green perspectives. To find the right answers, comprehensive questionnaire forms were designed. We collect data from 2014 May to 2015 July through the Turkish companies. More than 180 companies have contributed in this great research. We analyzed data by statistical methods. One of the important results is the third party logistics service providers influence firms have a proactive green behavior.

  20. SYSTEM OF BUSINESS-PROCESSES MANAGEMENT AT MOTOR-TRANSPORT ENTERPRISE

    OpenAIRE

    2010-01-01

    The place of the system of business-processes management at motor-transport enterprise in the general system of management of the enterprise has been substantiated. The subsystems of strategic management, business-processes management of strategic orientation and current activity, processes of enterprise functioning management have been marked out. The system of motor-transport enterprise business-processes management has been formed, which, unlike the existing ones, is based on the system-cy...

  1. Identifying enabling management practices for employee engagement

    Directory of Open Access Journals (Sweden)

    Marius Joubert

    2011-12-01

    Full Text Available Orientation: A currently emerging viewpoint is that today's management practices no longer add value to organisations. The focus of this article is to conduct a systematic review of the scholarly literature on management practices that could be related to employee engagement. Research purpose: This study searched for evidence in support of the notion of a management value chain, and enabling management practices within each value chain component that could relate to employee engagement. Motivation for the study: An alternative management value chain model could contribute towards a better understanding of which management practices may potentially impact employee engagement. Research design, approach, and method: This is a non-empirical (theoretical study, based on a systematic, in-depth literature review to identify the key management components and enabling practices within this proposed management value chain. Scholarly research databases were sourced for relevant peer reviewed research conducted since 1990, not excluding important contributions prior to 1990. The literature was systematically searched, selected, studied, and contextualized within this study. Main findings: Support was found for the notion of a management value chain, for enabling management practices within each proposed management value chain component, and it was also established these management practices indeed have an impact on employee engagement. Practical/managerial/implications: The possibility that management work can be presented as a generic management value chain allows managers to approach engaging management practices more systematically. Contribution/value-add: This study highlights the importance of some management practices that have never been seen as part of management work.

  2. Management and control applications in Agriculture domain via a Future Internet Business-to-Business platform

    Directory of Open Access Journals (Sweden)

    Sokratis Barmpounakis

    2015-05-01

    Full Text Available The Agriculture business domain, as a vital part of the overall supply chain, is expected to highly evolve in the upcoming years via the developments, which are taking place on the side of the Future Internet. This paper presents a novel Business-to-Business collaboration platform from the agri-food sector perspective, which aims to facilitate the collaboration of numerous stakeholders belonging to associated business domains, in an effective and flexible manner. The contemporary B2B collaboration schemes already place the requirements for swift deployment of cloud applications, capable of both integrating diverse legacy systems, as well as developing in a rapid way new services and systems, which will be able to instantly communicate and provide complete, “farm-to-fork” solutions for farmers, agri-food and logistics service providers, ICT companies, end-product producers, etc. To this end, this conceptual paper describes how these requirements are addressed via the FIspace B2B platform, focusing on the Greenhouse Management & Control scenarios.

  3. Principles and practices of sustainable water management

    Institute of Scientific and Technical Information of China (English)

    Bixia Xu

    2010-01-01

    Literature related to sustainable water management is reviewed to illustrate the relationship among water management, sustainability (sustainable development), and sustainable water management. This review begins with the explanation on the definition of sustainable water management, followed by a discussion of sustainable water management principles and practices.

  4. Revenue Management approach to car rental business : Revenue Management guide for Helkama Rent Ltd

    OpenAIRE

    Rantanen, Aimo

    2013-01-01

    The purpose of this product-oriented thesis is to study revenue management as a business practise and and create a Revenue Management guide for the assigning company Helkama Rent Ltd car rental. The guide is supposed to give ideas and a structure for Revenue Management in Helkama Rent Ltd. Helkama Rent Ltd has been struggling with the profitability issues recently. Revenue Management guide will help Helkama Rent to obtain Revenue Management philosophy, and give ideas and tools for more effici...

  5. PROBLEMS OF BUSINESS MANAGEMENT WITHIN A REAL ESTATE DEVELOPMENT

    Directory of Open Access Journals (Sweden)

    Dmitriy A. Bryksin

    2013-01-01

    Full Text Available This article describes problems of organization management within a real estate development, the analysis of this problems and the methods of its solution based on the Balanced Scorecard. In present unsteady conditions of business development, commercial activity faces a number of problems. The main types are: the problem of lack of funding, the problem of the growth of a company, the company’s management problem, the problem of business processes, and the problem of the decision-making. As a method to solve the problems is proposed an introduction of the balanced scorecard (BSC, which allows accurately feel the slightest changes in the company, deviation from the planned strategies and adjust the direction of the motion during the life of the company.

  6. Croatian employee’s behavior and attitudes with respect to ethical norms for business practices

    Directory of Open Access Journals (Sweden)

    Marina Dabić

    2009-07-01

    Full Text Available Ethical norms for business practices differ by intensity and variety across countries so managers from multinational corporations (MNCs entering transitional economies must be able to staff subsidiaries understanding this dilemma. The aim of this article is to get a better understanding of workers’ behavior and attitudes with respect to business ethics in Croatia. We explored four ethics issues: (1 attitude to ethical issues in general, (2 information manipulation, (3 environmental issues and (4 law issues. The question we pose is: can workers be placed into meaningful groups by consideration of the variation in a number of economic, demographic and behavioral/attitudinal traits? Improved knowledge of ethical behavior of different groups of workers should be useful to managers and policy makers who want to encourage ethical behavior among those segments of population where it is currently rare. Results could be useful both to policy makers at the government level, and to the managers who might be worried that a low sensitivity to ethical issues could influence their firms’ performance.

  7. A Virtual Community of Practice Proposal for Business Intelligence Researchers

    Directory of Open Access Journals (Sweden)

    Diana TÂRNĂVEANU

    2012-01-01

    Full Text Available In an economical post-crisis context, the general tendency is to migrate to stronger alliances that offer support. One solution is a virtual community of practice (VCoPs that offers an im-portant knowledge management tool, as it is based on common goals and shared interests on a large period of time, it is capable to develop the social capital, create new knowledge, exploit the existing tacit knowledge, stimulate innovation and disseminate the results. An organization can remain an important competitor in a changing market only optimizing performance, constantly taking advantage of the raisin opportunities, risking and being flexible at new multiple demands.

  8. Aspect Of Reliability In Airport Business Continuity Management

    Directory of Open Access Journals (Sweden)

    Kozłowski Michał

    2015-11-01

    Full Text Available The paper presents the issue of ensuring the continuity of the operation at the airport. Requirements and objectives relating to business continuity management have been defined in accordance with ISO 22301 international standard. Conducted a study of reliability issues operation of the airport. Defined the function of the reliability and operational readiness of the airport. Presented the concept of using function of operational readiness in the risk assessment for the continuity of the airport.

  9. Business Semantics Management Supports Government Innovation Information Portal

    Science.gov (United States)

    van Grootel, Geert; Spyns, Peter; Christiaens, Stijn; Jörg, Brigitte

    The knowledge economy is one of the cornerstones of our society. Our economic prosperity and development is derived for a large part from technical knowledge. Knowledge unlocks innovation, which in turns spawns new products or services, thereby enabling further economic growth. Hence, an information system unlocking scientific technical knowledge is an important asset for government policy and strategic decisions by industry. In this paper it is explained how business semantics management and related tools are applied to realise the above mentioned endeavour.

  10. Talking about a (business continuity) revolution: Why best practices are wrong and possible solutions for getting them right.

    Science.gov (United States)

    Armour, Mark

    The business continuity profession has been following a methodology that has barely evolved since its inception. Unfortunately, the stodgy, labour-intensive practices of the past are poorly suited to today's fast-paced and ever-changing work environments. Proposed herein is a new approach to the discipline. Just as agile methodology revolutionised project management, new tactics in preparedness can drastically change how this profession is practised. That is the hope. If there is to be any significant change in business continuity ahead, it may just take a revolution.

  11. ENHANCING LEAN SUPPLY CHAIN MATURITY WITH BUSINESS PROCESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Jurij Jaklic

    2006-12-01

    Full Text Available In today’s global market the main focus of competition is not only between different companies but also between supply chains. Technological changes and organizational improvements are important for effective supply chain management (SCM, however, the main cause of SCM improvements is not the implementation of an information system (IS itself, but rather a change and an integration of business processes. The paper summarizes the most important concepts of SCM and specifically concentrates on the importance of business process management (BPM in supply chains, because full advantages can be realized when business processes in the supply chain are well defined, integrated and managed. The main purpose of this paper is to show that successful SCM calls for the maturity of supply chain processes in all involved companies and at the supply chain level, which can be realized by using effective BPM methods. A necessary condition for growing of SCM in terms of supply chain process maturity levels is an inter-organizational information system development and process renovation. Yet, BPM should not be considered as a one-time project of IS implementation and process change, but as a permanent process performance measurement, analysis and continuous improvement of the supply chain processes. The concepts are illustrated with a case study of fuel supply process.

  12. Fundamentals of Value Based Management in practice of Quality management

    Directory of Open Access Journals (Sweden)

    Katarzyna Szczepańska

    2010-03-01

    Full Text Available The article discusses the practical aspects of using the theory of value management in quality management. Presents the essence of value based management (VBM as a background of reflection on its links with quality management. Coherence of the concept in practice, been reviewed in the author’s own studies. The discovery of absence of sufficient procedural structure of the metrics of an economic – financial, to measure the value of the quality management system, points to a gap between the theoretical and practical considerations in managing the value of the company quality management system.  

  13. Picture this: Managed change and resistance in business network settings

    DEFF Research Database (Denmark)

    Kragh, Hanne; Andersen, Poul Houman

    2009-01-01

    This paper discusses change management in networks. The literature on business networks tends to downplay the role of managerial initiative in network change. The change management literature addresses such initiative, but with its single-firm perspective it overlooks the interdependence of network...... context characterized by limited managerial authority over these activities. Our analysis suggests that change efforts unfold as a negotiated process during which the change project is re-negotiated to fit the multiple actor constituencies. The degree of overlap in the co-existing network pictures...

  14. EXPLORING THE KEY ASPECTS OF MANAGEMENT ORGANIZATIONS IN SHIPPING BUSINESS

    Directory of Open Access Journals (Sweden)

    Metin Celik

    2008-01-01

    Full Text Available Ship management, recognized as one of the complex business disciplines, consists of various managerial aspects in different levels of organization hierarchy such as administrative, technical, and operational. On the other hand, the requirements of international maritime rules & regulations, market competitiveness, safety and environmental related concerns are the primarily constraints in maritime transportation industry. This paper mainly concentrates on identification of key issues within the concept of ship management in shore-based organizational level. Consequently, the relative importance of the each item is determined quantitatively by utilizing Analytic Network Process (ANP that led to ensure dependencies and feedbacks between relevant aspects.

  15. Legal-Ease Practical Application Of China Business

    Institute of Scientific and Technical Information of China (English)

    CHRIS; DEVONSHIRE-ELLIS

    2006-01-01

    Applying for "encouraged" status As with all business applications, these first need to go to the Ministry of Commerce or provincial commerce authority for the approval certificate, then to the provincial authority again for the business license. For encouraged status applications, these now need to be approved by the National Development and Reform Commission (NDRC). For investments less than $30 million, these can be

  16. Q&As as for Foreign Business Practice in China

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    @@ Q:We are a foreign-invested enterprise, an auto distributor.Since we plan to engage in auto renting business, we want to consult issues about relevant laws and regulations and procedures for application. As we have the same business in other places of China, may we ask whether those regulations are applicable throughout China?

  17. Process-oriented performance indicators for measuring ecodesign management practices

    DEFF Research Database (Denmark)

    Rodrigues, Vinicius Picanco; Pigosso, Daniela Cristina Antelmi; McAloone, Tim C.

    2016-01-01

    In order to support ecodesign performance measurement from a business perspective, this paper performs an exploration of available process-oriented indicators to be applied to ecodesign management practices. With the Ecodesign Maturity Model as a background framework, a systematic literature review...... coupled with a cross-content analysis was carried out to assign proper indicators to the practices. Results show that the currently available indicators do not fully reflect the characteristics of ecodesign and there is significant room for improving the development of tailor-made indicators....

  18. The Cultural Foundations of Family Business Management: Evidence from Ukraine

    Directory of Open Access Journals (Sweden)

    William D. BRICE

    2008-01-01

    Full Text Available This study empirically examines what makes Ukrainian family-firm culture unique by comparing the values and beliefs of Ukrainian family-business members with that of professional bank managers within Ukraine. Morck and Yeung (2003 suggest that the implications of family business are especially relevant for former planned economies such as Ukraine in that government’s social policy on the encouragement or discouragement of privately-held sectors of the economy is yet to be fully formed. Ukraine’s future course in this regard is particularly sensitive as the pre-Soviet Ukrainian economy was almost entirely held in private hands while the Soviet-era economy was almost entirely state-controlled. Family-firm literature stresses the differences between family-firm and professional management in terms of culture, goal-setting, and strategy. Family-firm culture is said to be a resource leading to competitive advantage. This study is based on a survey comparing 76 family-firm members and 99 professional managers. Statistically significant differences between the culture of members of family-owned firms and professional managers were found within Ukraine. Family-firm membership had a significant effect in five culture constructs. We can conclude that differences in Power Distance, Social Cynicism, Social Flexibility, Spirituality and Fate Control describe fundamental aspects of family-firms in Ukraine and may possibly contribute to family-firm competitive advantage as discussed in management literature.

  19. The Cash Flow as Financial Management Tool For Small Businesses

    Directory of Open Access Journals (Sweden)

    Osmar Siena

    2015-06-01

    Full Text Available This study is engaged on the axis of Financial Management, with research into the factors controlling corporation in small business finance. It has as main objective to analyze the cash flow tool as a tool for financial management and specific process to describe the use of the Cash Flow tool objectives; analyze the feasibility of implementing the Cash Flow tool as an instrument of financial management and suggest proposals for suitability for deployment of Cash Flows as a financial management system. Facing these objectives the research uses the precedence of qualitative methodology and applies the instruments on-site visit, interview and questionnaire to collect data. Descriptive analysis that confront the theoretical basis and the data obtained from research is used. With the completion of the analysis the following results were achieved: description of business processes researched; identifying the needs and forms of control currently used and presentation of improvement measures for the adjustment of non-conformities identified. The study contributes to both the academic improvement by analyzing the real situation of the company, as well as it serves as a recommendation to companies embracing similar difficulties in financial management.

  20. Development and implementation of a business continuity management risk index.

    Science.gov (United States)

    Kadar, Michael

    This paper will present the building blocks for developing and implementing the BCM risk index; whether it is used as a comprehensive metric for risk or preparedness. This paper introduces the concept of a business continuity management (BCM) risk index--a comprehensive metric that measures and reports the status of the primary 'intended outcome' of the BCM programme to top management. In addition to measuring the primary programme output,;the BCM risk index can be used to demonstrate the overall value of the BCM programme to executive management. This is accomplished because the BCM risk index allows quantitative measurement of current risk levels and their comparison with established risk tolerances. The BCM Risk Index can provide executive management with reports on the risk level of individual business units, departments, subsidiaries or the enterprise in a way that drives both risk management and BCM initiatives. The name 'risk index' can be misleading, however. The BCM risk index concept can also be used to measure preparedness levels. In fact, implementation at DTE Energy has resulted in calling it the 'preparedness index', which is used to measure and report preparedness levels rather than risk levels.

  1. Enterprise applications of semantic technologies for business process management

    Institute of Scientific and Technical Information of China (English)

    Ralf MUELLER

    2012-01-01

    1 Introduction Today's business process management (BPM)systems have evolved to provide rich and sophisticated tooling and runtime support for subject domain experts,business analysts,development,and information technology (IT).However,the evolution of BPM systems led to a jungle of different representation formats for the various artifacts in such systems.These include models for value chains,strategies,goals,and objectives on the analysis side,business process models,organizational data and service models,and finally models for the implementation of a BPM system to a runtime infrastructure.In many systems,the complex relationships between the entities of a BPM system are vaguely documented,let alone be formalized in a machine readable way.This is where semantic technologies kick in:to provide the foundation for formalizing the complex relationships of a business in a common model using Web Ontology Language (OWL) ontologies.This avoids information silos and enables a holistic view to a BPM system using SPARQL.

  2. Problem and Preferred Management Practices Identification Workshop

    Energy Technology Data Exchange (ETDEWEB)

    Patchen, Douglas G.

    2003-03-10

    The goals for this workshop were: to introduce key players in the Appalachian basin oil industry to DOE's new Preferred Upstream Management Practices (PUMP) program; to explain the various elements of our two-year project in detail; to transfer technology through a series of short, invited talks; to identify technical problems and best management practices; and to recruit members for our Preferred Management Practices (PMP) Council.

  3. Diagnosis-Related Groups (DRG and Hospital Business Performance Management

    Directory of Open Access Journals (Sweden)

    Szynkiewicz Piotr

    2014-12-01

    Full Text Available The goal of this article is to present the possibility of using Diagnosis- Related Groups (DRG in the hospital management process and to analyse the need for business performance management on the part of hospital management staff. The following research methods were used: literature analysis, case studies, and poll analysis. It is not possible to increase the effectiveness of operation of healthcare entities without increasing the importance of IT systems and using DRG more effectively in the management process. Training users in IT and the use of DRGs is important to achieving hospital effectiveness. The increased importance of analyses and planning in a hospital should be reflected in the organisational structure of service providers. Hospital controllers should have a similar role to those present in most companies in other industries.

  4. Management Changes in MRO Business through Product Lifecycle

    Directory of Open Access Journals (Sweden)

    Sivusuo Jaakko

    2016-09-01

    Full Text Available Nowadays organizations and entire industries have faced the challenges of globalization and rapid technological development. These changes have brought new kind of competition and it has shaped and mixed organizations traditional business logic. This research is based on multiple case studies where the focus is on management changes through product lifecycle management. Emphasis is on MRO (Maintenance, repair, overhaul providers and how they implement dynamic capabilities through product life cycle management. MRO is abbreviation for Maintenance, repair and overhaul and it is a commonly used in Aerospace industry. The study identifies several products in various stages of the life-cycle and thus identify the essential changes related to management. The stages that study identifies are Learning phase, Productisation phase and PBL phase. These phases can be used for clarifying dynamic capabilities in MRO markets.

  5. Product lifecycle management through innovative and competitive business environment

    Directory of Open Access Journals (Sweden)

    Valentina Gecevska

    2010-10-01

    Full Text Available Product Lifecycle Management (PLM is the process of managing the whole life cycle of a product starting from generating an idea, concept description, business analyzes, product design and solution architecture and technical implementation, to the successful entrance to the market, service, maintenance and product improvement. At present, a wide range of stakeholders including consumers, regulators, shareholders and public bodies are demanding that companies address product management through all life cycle in a more comprehensive and sustainable way. However, even if a company actually wishes innovate its processes for improving the way to account for project management, it will face relevant difficulties to deal with different guidelines, tools and methods currently addressing the matter from various points of view. The purpose of this paper is to review literature on PLM from an operational point of view with the objective to help companies to answer to the main market needs.

  6. Software configuration management plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    BENNION, S.I.

    1999-02-10

    The Software Configuration Management Plan (SCMP) describes the configuration management and control environment for HANDI 2000 for the PP and PS software, as well as any custom developed software. This plan establishes requirements and processes for uniform documentation and coordination of HANDI 2000. This SCMP becomes effective as of this document's acceptance and will provide guidance through implementation efforts.

  7. Nurse managers describe their practice environments.

    Science.gov (United States)

    Warshawsky, Nora E; Lake, Sharon W; Brandford, Arica

    2013-01-01

    Hospital work environments that support the professional practice of nurses are critical to patient safety. Nurse managers are responsible for creating these professional practice environments for staff nurses, yet little is known about the environments needed to support nurse managers. Domains of nurse managers' practice environment have recently been defined. This is a secondary analysis of 2 cross-sectional studies of organizational characteristics that influence nurse manager practice. Content analysis of the free text comments from 127 nurse managers was used to illustrate the 8 domains of nurse managers' practice environments. Nurse managers valued time spent with their staff; therefore, workloads must permit meaningful interaction. Directors demonstrated trust when they empowered nurse managers to make decisions. Administrative leaders should build patient safety cultures on the basis of shared accountability and mutual respect among the health care team. The expectations of nurse managers have greatly expanded in the volume and complexity of direct reports, patient care areas, and job functions. The nurse managers in this analysis reported characteristics of their practice environments that limit their role effectiveness and may negatively impact organizational performance. Further research is needed to understand the effects of nurse managers' practice environments on staff and patient outcomes.

  8. Best Practices for Managing Organizational Diversity

    Energy Technology Data Exchange (ETDEWEB)

    Kreitz, Patricia; /SLAC

    2007-10-15

    Organizations with increasingly diverse workforces and customer populations face challenges in reaping diversity's benefits while managing its potentially disruptive effects. This article defines workplace diversity and identifies best practices supporting planned and positive diversity management. It explores how academic libraries can apply diversity management best practices and provides a reading list for leaders and human resource managers wishing to optimize their organization's approach to diversity.

  9. Proposed Model For Industrial Waste Management Practices and Its Impact on Organisational Performance

    Directory of Open Access Journals (Sweden)

    Suzy Noviyanti

    2015-03-01

    Full Text Available Due to environment protection issue, waste management becomes one of important factors in maintaining organization sustainability. In developed country, a growing number of companies began to integrate the pro environment practices, such as waste management practices, into their business strategy. In contrast, the implementation of waste management practices by business organizations in developing country, like Indonesia, is still rare. Waste generated by industries is greater than the capacity to manage this volume of waste. This poses a problem that leads to improper disposal of waste and pollution. This study aims to design a research model which investigates the relation of institutional environment including cognitive, regulatory, and normative element; manager environmental attitudes, worker environmental attitudes, environmental policy, strategic waste management practices, and financial performance.

  10. Introducing an M-Commerce Course into the Business Management Curriculum: Experiences and Recommendations

    Science.gov (United States)

    Nandi, Santosh; Nandi, Madhavi L.

    2015-01-01

    Mobility has become an important extension to the business strategies of present-day organizations. Thus, organizations are increasingly seeking managers with knowledge of value chain related to mobile-oriented business activities, usually referred to as mobile commerce (m-commerce). Accordingly, business management schools are interesting in…

  11. 76 FR 63509 - Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services

    Science.gov (United States)

    2011-10-12

    ... 121 RIN 3245-AG27 Small Business Size Standards: Administrative and Support, Waste Management and... Small Business Administration 13 CFR Part 121 Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services; Proposed Rule #0;#0;Federal Register / Vol. 76 , No....

  12. DEVELOPMENT OF BUSINESS SKILLS MODULE FOR HUMAN CAPITAL MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Moré, Dailien

    2015-12-01

    Full Text Available Today firms advocate buy a business improvement depends on proper reach staff selection considering the level of commitment, work attitude, skills and competencies of each person in the performance of the functions of the various fees and jobs. This research proposes a module occupational competency (CL that would strengthen the Human Capital Management (GCH. The proposal may encourage national institutions and increase their productivity sustained employment success for the country. For the realization of the solution was carried out the study of business processes and methods of multicriterial decision-making. Following the completion of the design, the solution was implemented and the identified components were integrated, the results of the data obtained showed the feasibility of the contribution to the solution of the problem.

  13. Business continuity management in emerging markets: the case of Jordan.

    Science.gov (United States)

    Sawalha, Ihab H; Anchor, John R

    2012-01-01

    Despite their considerable growth in last few decades, emerging markets (EM) face numerous risks that have the potential to slow down or obstruct their development. Three main issues are discussed in this paper: first, the risks facing organisations operating in emerging markets and Jordan in particular; secondly, the role of business continuity management (BCM) in emerging markets; and thirdly, potential factors that underpin the role of BCM in emerging markets. These issues are significant, as they represent the role of BCM in highly dynamic and fast changing business environments. The paper provides a discussion of the significance of BCM in reducing or preventing risks facing organisations operating in emerging markets, especially those in Jordan.

  14. ASSESSMENT OF SMALL BUSINESSES DEVELOPMENT IN THE KRASNODAR REGION AND PROBLEMS OF THEIR FUNCTIONING AND MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Baranovskaya T. P.

    2016-10-01

    Full Text Available Small businesses play a special role in the development of the state economy: the national budget from taxes, increasing the welfare of the population, the question of employment, the formation of competitive environment, cost containment and improving the quality of goods and services. In this regard, become topical issues related to the creation of favorable conditions for the functioning and development of management tools and mechanisms of development of organizations of this segment of the economy. This work aims to identify the key problems of functioning of small business organizations through the assessment of the development of this segment in the economy of the Krasnodar region. For the evaluation of small business development in the Krasnodar region we used basic unit of economic analysis aimed at determining the major trends of change in number of organizations average number of employees, revenues, as well as a number of relative indicators in the whole segment and by major activities. It was determined that the number of small businesses in the Krasnodar region for three years practically did not change, whereas a decrease in the number of workers employed in this segment, revenue has a small tendency to increase. In the structure of the segment is dominated by micro-enterprises, 47% operate in the trade sector. Indicators of development of small business organizations meet the classification criteria in terms of revenue for microenterprises and their share in total number of companies this segment is 1%. The results of the study say the lack of a clear strategy from small businesses, due to unavailability of tools for its development, expressed the high value of the resource and, as a consequence, ignoring this question when organizing the activities of enterprises. Therefore, the question becomes more urgent the development of tools of business modeling and strategic planning adapted to the requirements of this segment

  15. Software configuration management plan for HANDI 2000 business management system

    Energy Technology Data Exchange (ETDEWEB)

    Wilson, D.

    1998-08-25

    The Software Configuration Management Plan (SCMP) describes the configuration management and control environment for HANDI 2000 for the PP and PS software as well as any custom developed software. This plan establishes requirements and processes for uniform documentation control, system change control, systematic evaluation and coordination of HANDI 2000. This SCMP becomes effective as this document is acceptance and will provide guidance through implementation efforts.

  16. Developing the Skills for International Business Management: The Implications of the Management Education Opportunity Grid

    Science.gov (United States)

    Yu, Chwo-Ming Joseph; Guan, Jyh-Liang; Yang, Kuo-Pin; Chiao, Yu-Ching

    2005-01-01

    This exploratory study addresses two issues: (1) how firms select applicants for positions in international management and, subsequently, evaluate the performance of international business education in Taiwan; and (2) what the important skills for international management professionals are, and how well university graduates are equipped with these…

  17. Theoretical and Practical Aspects of Logistic Quality Management System Documentation Development Process

    Directory of Open Access Journals (Sweden)

    Linas Šaulinskas

    2013-12-01

    Full Text Available This paper addresses aspects of logistics quality management system documentation development and suggests models for quality management system documentation development, documentation hierarchical systems and authorization approval. It also identifies logistic processes and a responsibilities model and a detailed document development and approval process that can be practically applied. Our results are based upon an analysis of advanced Lithuanian and foreign corporate business practices, a review of current literature and recommendations for quality management system standards.

  18. Reflection into China's Business English Teaching Practices Based on GDUFS Graduates' Employment Status

    Science.gov (United States)

    Zhu, Wenzhong; Wu, Si; Guo, Tingting

    2009-01-01

    GDUFS, as one of China's top three foreign language universities with the longest history in business English teaching, has accumulated over 20-year experiences in this discipline. This research reflects into its business English teaching practices based on its graduates' employment status in recent years, and concludes that the students of…

  19. Organizational, Business, Management, and Corporate Communication: An Analysis of Boundaries and Relationships.

    Science.gov (United States)

    Shelby, Annette Nevin

    1993-01-01

    Analyzes the boundaries for four communications subject areas that may be taught in business schools: organizational, business, management, and corporate communications. Provides theoretical models for such an analysis of discipline boundaries and their interrelationships. (HB)

  20. 递进式连锁经营管理专业实践教学改革研究——基于加盟创业项目视角%Research on Practical Teaching Reform of Progressive Chain Business Management Major ---From the Perspective of Join Yenmre Project

    Institute of Scientific and Technical Information of China (English)

    姜义平

    2012-01-01

    The personnel training objective of of chain business management major is mainly oriented in training front-line server or basic administrator, the cultivated students should have strong chain-majored abilities and enterprise abilities. However, most of graduates from the higher vocational colleges are little weak at these abilities, especially enterprise abilities. This paper puts forward the idea that we should put joint venture project through the whole practical teaching process of chain business management. According to four stages, that is, stimulation training, campus development, campus imitation and market practice, a progressive practical teaching process is conducted to promote students' major abilities and enterprise abilities.%连锁经营管理专业人才培养目标大多定位在一线服务员或基层管理者,所培养的学生必须具备较强的连锁专业能力和创业能力,而大多数高职院校培养出来的学生在这些方面所表现出来的能力却差强人意,尤其是创业能力方面。本文提出将加盟创业项目贯穿于连锁经营管理实践教学全过程,按照“仿真训练-校内孵化-校内模拟-市场全真”四个阶段,形成一个递进式的实践教学流程,从而促使学生的专业能力和创业能力实现递进式提升。

  1. Knowledge management practices at selected banks in South Africa

    Directory of Open Access Journals (Sweden)

    Joel Chigada

    2015-02-01

    Full Text Available Background: Effective knowledge organisations (EKO create dynamic capabilities through the acquisition, creation, sharing and retention of knowledge. These EKOs are designed to enable an organisation to improve best practices in business. As knowledge is different from other organisational resources, decision-makers ought to understand the importance of knowledge to an organisation. In order to fully utilise knowledge-management (KM practices and to enhance efficiency, management should appreciate and understand the importance of KM. A proper understanding of KM will add value to organisational knowledge. Objective: This study focused on investigating the knowledge-management practices at selected banks in South Africa. The objective was to establish the extent to which selected banks had implemented knowledge-management practices such as the acquisition, sharing and retention of knowledge.Method: Quantitative and qualitative data for this study were collected through the use of a multi-methods approach. Data were collected from middle and senior managers through the use of questionnaires and an interview protocol. All usable quantitative data were analysed using Survey Monkey and Microsoft Excel 2010 whilst thematic analysis was used to extract detailed, rich and complex data accounts from interviews. Results: Though the study revealed the presence of KM practices at selected banks, KM concepts were not universally understood, thus impeding the organisation-wide implementation of KM practices. Knowledge-management practices were only discussed as a footnote because no formal policies existed to add value to KM initiatives. Conclusion: The study concludes that organisations such as banks should perform a knowledge inventory. Knowledge inventories will become handy during the process of developing KM policies and practices for integrating work processes, collaborating and sharing (including the efficient use of knowledge technology platforms and

  2. FAMILY BUSINESS AND PROFESSIONAL MANAGEMENT: CASE STUDIES IN BUSINESS OF THE STATE OF SÃO PAULO

    Directory of Open Access Journals (Sweden)

    Victor Antonio Barros Belmonte

    2013-01-01

    Full Text Available The present study was to examine, from two case studies, management processes (strategic planning, management control systems and human resources and cultural (succession and organizational culture two family businesses in the state of São Paulo. Concepts were discussed, and specific features, as well as factors related to organizational management of family businesses (planning, control, people management, culture and succession to support the studies described. Through interviews and observation of routine business, it was concluded that there is evidence that the management in Company "B" moving towards professionalization, due to be developing a formal strategic planning. This company already has clear goals for employees and creating an area of ​​people management. In contrast, Company "A", still needs to improve its organizational structure, as there is lack of planning, strategies and formal actions, so that decisions are focused on owners and taken in light of action-reaction.

  3. Best practice of nurse managers in risk management

    Directory of Open Access Journals (Sweden)

    Veridiana Tavares Costa

    2013-09-01

    Full Text Available OBJECTIVE: to identify the actions, undertaken by nurse managers in a risk management program, considered as best practice. METHOD: a case study undertaken in a private hospital in the south of Brazil. A risk manager and nurse managers working in a risk management program participated in this study. The data was collected between May and September 2011 through analysis of documents, semi-structured interviews and non-participant observation. Based on the triangulation, the data was analyzed through practical measures. RESULTS: educational actions, the critical analysis of the context, and the multiple dimensions of the management were evidenced as best practice. CONCLUSIONS: the broadening of understanding regarding risk management best practice offers further support for nurse managers to achieve excellence in their actions and thus provide safe and quality care.

  4. An Exploratory Investigation of the Assessment Practices of Selected Association to Advance Collegiate Schools of Business--Accredited Business Programs and Linkages with General Education Outcomes

    Science.gov (United States)

    Vitullo, Elizabeth; Jones, Elizabeth A.

    2010-01-01

    This research study investigated the assessment practices of five different undergraduate business programs. It examines the learning outcomes required for the business programs and their linkages with general education outcomes. Specific assessment methods, the results from assessments, and how business program faculty use assessment findings to…

  5. Effectiveness of Intensive Outpatient Programming in Private Practice: Integrating Practice, Outcomes, and Business

    Science.gov (United States)

    Wise, Edward A.

    2005-01-01

    The development of a model for treating acutely depressed patients on a frequent basis in an independent practice setting is described. Strategies to collaborate with managed care organizations, employee assistance programs, and local provider networks to recruit these patients are outlined. The patients treated in the intensive outpatient program…

  6. SWOT ANALYSIS-MANAGEMENT TECHNIQUES TO STREAMLINE PUBLIC BUSINESS MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Rodica IVORSCHI

    2012-06-01

    Full Text Available SWOT analysis is the most important management techniques for understanding the strategic position of an organization.Objective SWOT analysis is to recommend strategies to ensure the best alignment between internal and external environment, and choosing the right strategy can be beneficial organization in order to adapt their strengths to opportunities, minimize risks and eliminate weaknesses.

  7. Determinants of complex thinking in management practice in business retailers Fatores determinantes na análise da difusão do pensamento complexo na prática gerencial

    Directory of Open Access Journals (Sweden)

    Aline Grams Land

    2011-10-01

    Full Text Available Normal 0 21 false false false PT-BR X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tabela normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The aim of this paper is to identify the determining factors in the analysis of the diffusion of complex thinking in management practice. The theoretical framework involves the relationship between complex thinking, management and the role manager. The study is descriptive in nature, with quantitative approach. It was identified determining factors in the complex thinking diffusion in management practice and applied to a sample of 57 managers of commercial establishments located on the main Shopping Center of a capital city of Northeast Brazil. The data treatment occurred in two steps. At first, we proceeded to the factor analysis to identify the complex thinking diffusion factors in management practice and the second was held to analyze the results taking into consideration the factors identified. From the factor analysis five factors emerged, that were named by the authors as managerial competence that contribute to the spread of complex thinking in the retail sector: the ability to create a suitable environment, ability to stimulate cooperation, ability to interact and strengthen channels of communication, ability to promote aggregation around a global goal and ability to

  8. Incorporating the knowledge management cycle in e-business

    NARCIS (Netherlands)

    O, Ying-Lie; Gordijn, Jaap; Akkermans, Hans

    2001-01-01

    In e-business, knowledge can be extracted from the recorded information by intelligent data analysis and then utilised in the business transaction. E-knowledge is a foundation for e-business. E-business can be supported by an intelligent information system that provides intelligent business process

  9. Business Management Coaching: Focusing on Entrepreneur's Current Position and Aims

    Science.gov (United States)

    Cheah, Kheng T.

    2012-01-01

    One-to-one business coaching over 6 months was provided to nine clients in Hawaii to help them acquire business transition skills. The STARS model was used to determine the individual business situation and to explore suitable leadership strategies to move forward. Systematically, each client developed a business model, business strategies, a…

  10. The cloud security ecosystem technical, legal, business and management issues

    CERN Document Server

    Ko, Ryan

    2015-01-01

    Drawing upon the expertise of world-renowned researchers and experts, The Cloud Security Ecosystem comprehensively discusses a range of cloud security topics from multi-disciplinary and international perspectives, aligning technical security implementations with the most recent developments in business, legal, and international environments. The book holistically discusses key research and policy advances in cloud security - putting technical and management issues together with an in-depth treaties on a multi-disciplinary and international subject. The book features contributions from key tho

  11. Practical considerations for disaster preparedness and continuity management in research facilities.

    Science.gov (United States)

    Mortell, Norman; Nicholls, Sam

    2013-10-01

    Many research facility managers, veterinarians and directors are familiar with the principles of Good Laboratory Practice, requirements of the Association for Assessment and Accreditation of Laboratory Animal Care International, tenets of biosecurity and standards of animal welfare and housing but may be less familiar with the ideas of business continuity. But business continuity considerations are as applicable to research facilities as they are to other institutions. The authors discuss how business continuity principles can be applied in the research context and propose that such application, or 'research continuity management,' enables a focused but wide-reaching approach to disaster preparedness.

  12. Best Management Practice Fact Sheet. 12, Filtering Practices

    OpenAIRE

    2013-01-01

    This fact sheet is one of a 15-part series on urban stormwater management practices. This fact sheet discusses filtering practices, what they are, where they are used, how they work, maintenance, limitations, performance, expected costs and includes a glossary of terms.

  13. Business intelligence: using insight to improve the value and performance of your practice.

    Science.gov (United States)

    Coan, Tim

    2007-01-01

    Using information to improve the value of your practice can be a great way to create leverage and improve the performance of your practice. Business intelligence (BI) is the result of a complete system that produces meaningful insights by providing the information necessary to make business decisions. Changes made from these insights improve both the performance and value of your practice. It is important to identify the key elements required of a good BI system and the areas within a practice that can directly benefit from an effective BI system.

  14. The inclusion of a business management module within the master of pharmacy degree: a route to asset enrichment?

    Directory of Open Access Journals (Sweden)

    Fleming H

    2013-06-01

    Full Text Available Background: Over the past decade the profession of pharmacy has steadily evolved. The New Pharmacy Contract exposed pharmacists to a fundamental change in traditional pharmacy business models. Objective: This study will consider whether community pharmacists, pharmacy undergraduates and academic staff within the United Kingdom believe it would be beneficial to incorporate a business management module within the Master of Pharmacy (MPharm undergraduate degree along with potential mechanisms of delivery.Methods: Further to ethical approval, the questionnaire was distributed to UK registered pharmacists (n=600, MPharm undergraduates (n=441 and academic staff at Liverpool John Moores University (n=44. The questions were formatted as multiple choice questions, Likert scales or the open answer type. On questionnaire completion and return, data were analysed using simple frequencies, cross tabulations and non-parametric techniques in the SPSS (v18.Results: The majority of pharmacists (84.9% confirmed that business skills affect their everyday responsibilities to a considerable extent. A high proportion of undergraduate students (92.8% believed that business management skills will impact on their future role. In total, 64.3% of this cohort declared that if a module were introduced they would study it. The majority of staff (79% agreed that business skills are gaining increased importance within the field of pharmacy. Conclusions: Data suggest that business skills are of relevance to the practice of pharmacy. Appropriate staff to deliver the taught material would include business owners / lecturers and teaching practitioners covering topics including management, leadership, interpersonal skills and regulation. We suggest the inclusion of a business module with the MPharm degree would be of great value in preparing individuals for practice within a modern day healthcare setting.

  15. Semantic web implications for technologies and business practices

    CERN Document Server

    2016-01-01

    This book examines recent developments in semantic systems that can respond to situations and environments and events. The contributors to this book cover how to design, implement, and utilize disruptive technologies from the semantic and Web 3.0 arena. The editor and the contributors discuss two fundamental sets of disruptive technologies: the development of semantic technologies including description logics, ontologies, and agent frameworks; and the development of semantic information rendering including graphical forms of displays of high-density time-sensitive data to improve situational awareness. Beyond practical illustrations of emerging technologies, the goal of this book is to help readers learn about managing information resources in new ways and reinforcing the learning as they read on.   ·         Examines the contrast of competing paradigms and approaches to problem solving and decision-making using technology tools and techniques ·         Covers how to use semantic principle...

  16. Business model innovation for Local Energy Management: a perspective from Swiss utilities

    Directory of Open Access Journals (Sweden)

    Emanuele Facchinetti

    2016-08-01

    Full Text Available The successful deployment of the energy transition relies on a deep reorganization of the energy market. Business model innovation is recognized as a key driver of this process. This work contributes to this topic by providing to potential Local Energy Management stakeholders and policy makers a conceptual framework guiding the Local Energy Management business model innovation. The main determinants characterizing Local Energy Management concepts and impacting its business model innovation are identified through literature reviews on distributed generation typologies and customer/investor preferences related to new business opportunities emerging with the energy transition. Afterwards, the relation between the identified determinants and the Local Energy Management business model solution space is analyzed based on semi-structured interviews with managers of Swiss utilities companies. The collected managers’ preferences serve as explorative indicators supporting the business model innovation process and provide insights to policy makers on challenges and opportunities related to Local Energy Management.

  17. A Designed Framework for Delivering Systems Thinking Skills to Small Business Managers

    Directory of Open Access Journals (Sweden)

    Daowei Sun

    2014-06-01

    Full Text Available Many small businesses suffer from inadequate management skills which can lead to poor business performance and unsustainable businesses. Research to date has focused on traditional skills such as communication, time management and people skills, yet critically many business managers have no systems thinking skills. This paper presents a framework targeted at delivering systems thinking skills to managers of small businesses utilizing some key characteristic of small business managers. The design is also based on a systems analysis and guided by both adult learning theory and teaching theory. The quality of a training framework depends on the quality of the content design and the right training delivery methods. The systems thinking skills training framework structured systems thinking knowledge into three modules in order to meet the needs of different levels of managers. The framework advocates blended training delivery methods and it also presents possible pitfalls based on training experiences. Additionally, the framework incorporates a continuous improvement process for ongoing systemic improvement.

  18. What is the appropriate business continuity management staff size?

    Science.gov (United States)

    Walch, Damian; Merante, Jason

    2008-04-01

    This paper explores the question 'how many professionals does it take to build a resilient enterprise?' The paper describes the various segments of a comprehensive business continuity, disaster recovery and crisis management programme and then delves into the variables that determine the appropriate number of professionals required for the company. It is a thought-provoking examination that can help anybody in the `c-suite' examine their particular requirements, characteristics and culture to determine appropriate staffing levels. The reader will have a quantitative approach for determining the size and structure of a resilient enterprise which can provide a solid foundation for a programme that adapts and adjusts quickly and cost-effectively to disasters and events. It can also help build executive support for a programme management office which could ultimately increase the overall success of the programme.

  19. Mindfulness Practices for Accounting and Business Education: A New Perspective

    Science.gov (United States)

    Borker, David R.

    2013-01-01

    For more than a decade, researchers in accounting and business education have focused on the concept of mindfulness as a source of ideas that contribute to transforming the classroom experience and the quality of student learning. This research is founded on the work of social scientists studying the general application of mindfulness to teaching…

  20. Multimedia Technology Integration and Instructional Practices in Teaching Business.

    Science.gov (United States)

    Gayton, Jorge

    2002-01-01

    A survey of business administration faculty (n=25) and students (n=443) found that faculty were unaware of the benefits of multimedia, had few incentives to learn, and were comfortable with conventional methods. Students believed multimedia would improve understanding of course content; 64% thought multimedia had no drawbacks; 96% felt faculty did…

  1. Expressing Disagreement in ELF Business Negotiations: Theory and Practice

    Science.gov (United States)

    Bjorge, Anne Kari

    2012-01-01

    English spoken by those who do not share their first language is increasingly referred to as English lingua franca (ELF). For ELF speakers, it can be a challenge to express conflicting opinions, as a common language and/or cultural background cannot be taken for granted. This is recognized by writers of business English textbooks, who provide…

  2. Business model pretotyping: exploring pre-commercialisation opportunities in practice

    DEFF Research Database (Denmark)

    Brix, Jacob; Jakobsen, Henning Sejer

    2015-01-01

    Most practitioners working with innovation agree that business modelling is imperative for their organisations’ survival. Nonetheless, the same practitioners still spend the majority of the time devoted for innovation on their product/process, and only limited time – if any – on exploring new or ...

  3. Environment management policies and practices

    OpenAIRE

    Coulson-Thomas, Colin

    2015-01-01

    According to Pope Francis (2015) our planet is “beginning to look more and more like an immense pile of filth.” His critique of rubbish and our throwaway culture in a encyclical on climate change, the environment and inequality, is a challenge to political and business decision makers. His references to the impacts of pollutants such as industrial and chemical waste and greenhouse gas emissions, suggest that more than a five pence charge on plastic bags may be required. So what questions shou...

  4. THE NEED OF USING KNOWLEDGE MANAGEMENT STRATEGY IN MODERN BUSINESS ORGANIZATIONS

    Directory of Open Access Journals (Sweden)

    Laurenţia\tElena\tSCURTU

    2015-12-01

    Full Text Available The modern society, in order to reach its current stage of development, has been through stages whose patterns have been stocked as important archives, which they constituted and built up a chain of values that allow us to call/ name the modern society a society of knowledge. The knowledge has become, by far, the most important asset and resource to which we report ourselves to into the organized and non-organized fields of our nowadays society, and the nature, evolution, dynamics of these organized domains of business entities have become a subject of fundamental importance to maximize their competitive advantage. In that matter, the scientific, theoretical, practical knowledge or the one resulted from experience, is the key determiner to acquire modern corporate success, at least in the more global context of markets and business processes. This paperwork comes to complete the idea, according to which, the competitive advantage of modern business entities/ corporations can’t be reached unless the general management strategy would include: processes, principles, techniques to make/ to create this knowledge productive, meaning to include the knowledge management strategy into the general one of the specific corporation. Another important aspect we want to emphasize is the importance of reporting ourselves to knowledge as a key factor for the development of the academic environment/ domain, as well as for the one of business organizations. In the present, workers are using more and more their minds rather than their hands, and the idea of knowledge worker in the business area has its roots, as we believe, in the institutional education. The high level of absorbing individuals who own intangible active stocks/ knowledgeis bigger and bigger, and this thing wouldn’t be possible without looking towards the academic domain as the main determiner in developing the human factor, and also being the supplier that fuels the quality of employment

  5. Optimal use of video for teaching the practical implications of studying business information systems

    DEFF Research Database (Denmark)

    Fog, Benedikte; Ulfkjær, Jacob Kanneworff Stigsen; Schlichter, Bjarne Rerup

    that video should be introduced early during a course to prevent students’ misconceptions of working with business information systems, as well as to increase motivation and comprehension within the academic area. It is also considered of importance to have a trustworthy person explaining the practical......The study of business information systems has become increasingly important in the Digital Economy. However, it has been found that students have difficulties understanding the practical implications thereof and this leads to a motivational decreases. This study aims to investigate how to optimize...... the use of video to increase comprehension of the practical implications of studying business information systems. This qualitative study is based on observations and focus group interviews with first semester business students. The findings suggest that the video examined in the case study did...

  6. Exploring Crisis Management in U.S. Small Businesses

    Science.gov (United States)

    Williams, Jon

    As a critical infrastructure, the US electricity grid supplies electricity to 340 million people within eight separate regions. The power infrastructure is vulnerable to many types of disasters capable of severing supplies of electricity. The impact on the employees and communities when small- and medium-size enterprises are shut down due to disasters can be severe. The purpose of the quantitative comparative study was to explore small- and medium-size enterprises crisis management strategies in the case of power infrastructure vulnerabilities. Perceptions of small business leaders were probed about crisis management planning relevant to three secondary factors: prior experience of crises, threat perceptions, and planning self-efficacy. Participants completed an adapted questionnaire instrument based on a five-point Likert scale for six sub-factors including resilience through planning, financial impact, operational crisis management, the perfect storm, the aftermath of survival, and atrophy. The instrument also measured three additional factors to include, prior experience of crises, threat perceptions, and planning self-efficacy, across seven types of crises. The results of this study indicated that of the 276 respondents, 104 had no crisis plans, but 172 did have crisis plans. Of those who had implemented crisis plans, 19% had specific provisions to address power outages or attacks on the electrical grid. Of the respondents who had not planned for power outages nor experienced significant losses of power, a statistically significant number acknowledged an external threat to their business. The majority of respondents indicated that long-term planning was related to resilience; however, the migration of crisis understanding into the planning process or implementation was not implemented. This heightened awareness of potential crises without the corresponding development and implementation of mitigation crisis plans requires additional research to understand

  7. The Development Standard Agreement Influences on National and International Business Practices

    Directory of Open Access Journals (Sweden)

    Cindawati Cindawati

    2016-12-01

    Full Text Available The rapidly growing business traffic either nationally or internationally forces the business practices to establish a standard agreement to secure the products and to protect the buyer from any risks. The standard agreement successfully meets the demand of international trade which urgently need the high speed and the accuracy. The objective of this research is to find out how does the development of agreement affect to the commerce practices and what are the requirements of standard agreement in accordance with the right and obligation. A qualitative method is applied in searching data of business practices. This study uses a normative research which guides the rule of law or determines some business standards and norms. The finding of this study show that the development of agreement strongly affects to the commerce practices, and standar agreement is urgently needed by business practices as a guideline to perform business traffic as smooth as buyer and seller expect, then both seller and buyer should know the three alternative way used as the procedures of standard agreement, namely; contract signing, notification document agreement, and notification by bulletin board. At last, a standard agreement could be accepted as legal agreement corresponding to willingness and trustworthy.

  8. Orchard Business Management. Unit I. Establishing an Orchard Record Keeping System.

    Science.gov (United States)

    Mullinix, Shauna K.

    This guide is intended for use in providing in-depth formal classroom and on-site instruction in the principles of business and financial management as they apply to operating and managing orchards. Designed to be used with an accompanying Orchard Business Management Record Book, this unit (i.e., the first year) of the course deals with…

  9. Best practice of nurse managers in risk management

    OpenAIRE

    2013-01-01

    OBJECTIVE: to identify the actions, undertaken by nurse managers in a risk management program, considered as best practice. METHOD: a case study undertaken in a private hospital in the south of Brazil. A risk manager and nurse managers working in a risk management program participated in this study. The data was collected between May and September 2011 through analysis of documents, semi-structured interviews and non-participant observation. Based on the triangulation, the data was analy...

  10. Evaluating Water Management Practice for Sustainable Mining

    Directory of Open Access Journals (Sweden)

    Xiangfeng Zhang

    2014-02-01

    Full Text Available To move towards sustainable development, the mining industry needs to identify better mine water management practices for reducing raw water use, increasing water use efficiency, and eliminating environmental impacts in a precondition of securing mining production. However, the selection of optimal mine water management practices is technically challenging due to the lack of scientific tools to comprehensively evaluate management options against a set of conflicting criteria. This work has provided a solution to aid the identification of more sustainable mine water management practices. The solution includes a conceptual framework for forming a decision hierarchy; an evaluation method for assessing mine water management practices; and a sensitivity analysis in view of different preferences of stakeholders or managers. The solution is applied to a case study of the evaluation of sustainable water management practices in 16 mines located in the Bowen Basin in Queensland, Australia. The evaluation results illustrate the usefulness of the proposed solution. A sensitivity analysis is performed according to preference weights of stakeholders or managers. Some measures are provided for assessing sensitivity of strategy ranking outcomes if the weight of an indicator changes. Finally, some advice is given to improve the mine water management in some mines.

  11. Integrating leadership into a practice management curriculum for dental students.

    Science.gov (United States)

    Kalenderian, Elsbeth; Skoulas, Angelique; Timothé, Peggy; Friedland, Bernard

    2010-05-01

    Curriculum evaluations by recent graduates of the Harvard School of Dental Medicine suggested the need for additional coursework in practice management. Given the complex challenges facing practitioners, the course design was expanded beyond the suggested practice management to include leadership theory and skills. Students were able to distinguish and assess their level of various leadership skills at the end of the course. The course received an overall rating of 4.23 on a scale of 1 (poor) to 5 (excellent), with 84 percent of responding students indicating that their interest-specifically in the areas of clinical efficiency, practice management, reducing medical errors, communication, business, team building, leadership, and access to care-was enhanced. The responding students assessed their current leadership skills overall at 3.84. They assessed themselves best at "Integrity" (4.48) and worst at "Managing Conflict" (3.12). They felt that "Ability to Build Trust with Others" is the most beneficial skill for a dentist, while "Ability to Influence" is the least beneficial. Eighty-eight percent of students responding indicated that it is "Very Likely" they will continue to practice developing their leadership skills. Qualitative feedback was overwhelmingly positive and indicated that students found the course life-altering and highly valued its breadth of topics.

  12. Process Management Practices In Healthcare Institutions

    OpenAIRE

    Şükrü Kılıç; Cumhur Aydınlı

    2015-01-01

    Healthcare institutions differ from other service businesses by their “matrix organizational structure” and “error-free output” requirement. However, the processes stay the same for all organizational activities at different levels. One of the post-modern management approach is to focus on basis of necessary processes and fundamental organizational changes. This case study aims to initially explain the characteristics of healthcare institutions and the ba...

  13. Still a difficult business? Negotiating alcohol-related problems in general practice consultations.

    Science.gov (United States)

    Rapley, Tim; May, Carl; Frances Kaner, Eileen

    2006-11-01

    This paper describes general practitioners' (GPs) experiences of detecting and managing alcohol and alcohol-related problems in consultations. We undertook qualitative research in two phases in the North-East of England. Initially, qualitative interviews with 29 GPs explored their everyday work with patients with alcohol-related issues. We then undertook group interviews--two with GPs and one with a primary care team--where they discussed and challenged findings of the interviews. The GPs reported routinely discussing alcohol with patients with a range of alcohol-related problems. GPs believed that this work is important, but felt that until patients were willing to accept that their alcohol consumption was problematic they could achieve very little. They tentatively introduced alcohol as a potential problem, re-introduced the topic periodically, and then waited until the patient decided to change their behaviour. They were aware that they could identify and manage more patients. A lack of time and having to work with the multiple problems that patients brought to consultations were the main factors that stopped GPs managing more risky drinkers. Centrally, we compared the results of our study with [Thom, B., & Tellez, C. (1986). A difficult business-Detecting and managing alcohol-problems in general-practice. British Journal of Addiction, 81, 405-418] seminal study that was undertaken 20 years ago. We show how the intellectual, moral, emotional and practical difficulties that GPs currently face are quite similar to those faced by GPs from 20 years ago. As the definition of what could constitute abnormal alcohol consumption has expanded, so the range of consultations that they may have to negotiate these difficulties in has also expanded.

  14. Mississippi Curriculum Framework for Agriculture Business and Management (Program CIP: 01.0101--Agriculture Business & Mgmt., Gen.). Secondary Programs.

    Science.gov (United States)

    Mississippi Research and Curriculum Unit for Vocational and Technical Education, State College.

    This document, which reflects Mississippi's statutory requirement that instructional programs be based on core curricula and performance-based assessment, contains outlines of the instructional units required in local instructional management plans and daily lesson plans for agriculture business and management (ABM) I and II. Presented first are a…

  15. Business unit controller involvement in management : An empirical study in the Netherlands

    NARCIS (Netherlands)

    Rouwelaar, ten J.A. (Hans); Bots, J.M.

    2008-01-01

    In recent years there has been much debate on the new business-oriented role of management accountants, also called controllers. The purpose of this paper is to investigate to what extent the involvement of the business unit (BU) controller in the decision-making process of business units is impacte

  16. Putting the "Team" in the Fine Arts Team: An Application of Business Management Team Concepts

    Science.gov (United States)

    Fisher, Ryan

    2007-01-01

    In this article, the author discusses current challenges to the idea of teamwork in fine arts teams, redefines the terms team and collaboration using a business management perspective, discusses the success of effective teams in the business world and the characteristics of those teams, and proposes the implementation of the business model of…

  17. 77 FR 72691 - Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services

    Science.gov (United States)

    2012-12-06

    ... From the Federal Register Online via the Government Publishing Office SMALL BUSINESS ADMINISTRATION 13 CFR Part 121 RIN 3245-AG27 Small Business Size Standards: Administrative and Support, Waste Management and Remediation Services AGENCY: U.S. Small Business Administration. ACTION: Final rule....

  18. Business Statistics and Management Science Online: Teaching Strategies and Assessment of Student Learning

    Science.gov (United States)

    Sebastianelli, Rose; Tamimi, Nabil

    2011-01-01

    Given the expected rise in the number of online business degrees, issues regarding quality and assessment in online courses will become increasingly important. The authors focus on the suitability of online delivery for quantitative business courses, specifically business statistics and management science. They use multiple approaches to assess…

  19. Providing a framework to improve the performance of business process management projects based on BPMN

    Directory of Open Access Journals (Sweden)

    Mojtaba Ahmadi

    2016-01-01

    Full Text Available Modeling of business processes, based on Business Process Modeling Notation (BPMN, helps analysts and managers to understand business processes, and, identify their shortages. These models provide a context to make rational decision of organizing business processes activities in an understandable manner. The purpose of this paper is to provide a framework for better understanding of business processes and their problems by reducing the cognitive load of displayed information for their audience at different managerial levels while keeping the essential information which are needed by them. For this reason, we integrate business process diagrams across the different managerial levels to develop a framework to improve the performance of business process management (BPM projects. This framework, which is referred to as “Business Process Improvement Framework Based on Managerial Levels (BPIML” in this paper, considers three levels of management (Organizational level managers, Process /Departmental level managers and Activity level managers for manager of an organization. Then, defines certain types of models based on BPMN, for each management level, by taking into the account the objectives and tasks of various managerial levels in organizations and their role in Business Process Management (BPM projects. This framework will make us able to provide the necessary support for making decisions about business processes. The framework is evaluated with a case study in a real business process improvement project, to demonstrate its superiority over the conventional method. A questionnaire consisted of 10 questions using Likert scale was designed and given to the participants (three managerial levels. The results of this questionnaire suggested that, managers and senior experts of the organization considered utilization of the proposed framework improving for implementation of BPM projects and provide support for correct and timely decisions by

  20. Entrepreneurial Saving Practices and Business Investment : Theory and Evidence from Tanzanian MSEs

    NARCIS (Netherlands)

    Beck, T.H.L.; Pamuk, H.; Uras, R.B.

    2014-01-01

    What is the relationship between entrepreneurs' saving practices and their investment decisions? We present a simply stylized model that shows that entrepreneur's business investment decision depends on the efficiency of her saving practice, in addition to the productivity, liquidity needs, and the

  1. Employment and Addiction: Perspectives on Existing Business and Treatment Practices. Final Report.

    Science.gov (United States)

    Goldenberg, I. Ira

    To assess and analyze existing business practices concerning drug use by employees and related employer relationships with manpower and drug addiction control agencies, a survey was taken of the practices of both employers and drug treatment programs with respect to the employment needs of drug users and exusers. To obtain results, questionnaires…

  2. The Management Science as a Practical Field: In Support of Action Research

    OpenAIRE

    Jemielniak, Dariusz

    2006-01-01

    The paper considers the implications of treating management as academic field, its consequent losing direct link to the practice in spite of the dire need for knowing-how orientation in business education, and the potential of action learning to fill this gap. Management since its inception has been, as all young disciplines, related to practice, originally being even perceived as an engineering subdivision (Boje and Winsor, 1993; Shenhav, 1999). Recently, there has been a growing concern tha...

  3. The alignment between effective people management, business strategy and organisational performance in the banking and insurance sector

    Directory of Open Access Journals (Sweden)

    Ruwayne Kock

    2002-10-01

    Full Text Available The aim of the study was to determine the nature of the alignment between people management effectiveness, business strategy and organisational performance within the banking and insurance sector in South Africa. From the field study, it was evident that the majority of the participating companies fell short of people management best practices and were therefore unable to support their business strategies, which were in line with best practices. The organisational performance data was insufficient to determine the nature of the alignment between organisational performance, people management, and business strategy. The South African banking and insurance industry needs to realign their people management component to support the appropriate business strategy and to produce a desired level of organisational performance. Opsomming Die doel van die studie was om die onderlinge verhouding tussen mensbestuursdoeltreffendheid, besigheidstrategie en organisasieresultate binne die Suid-Afrikaanse bank- en versekeringsektor te ondersoek. Diestudie het duidelik gewys dat toonaangewende bestuurspraktyke by die meerderheid van die deelnemende organisasies ontbreek. Die mensbestuur was nie in staat om die besigheidstrategieë te ondersteun nie wat wel met wêreldwye beste praktyke ooreenstem. Inligting oor organisasieresultate was onvoldoende om enige afleiding te maak. Mensbestuur in die Suid-Afrikaanse bank- en versekeringsektor moet met die besigheidstrategie belyn word om die verwagte organisasieresultate te lewer.

  4. An essay on agile project management practices

    OpenAIRE

    Gouveia, Daniel Rabasquinho

    2015-01-01

    The main goals for the current dissertation is to research on how practices and concepts from Agile Project Management can be applied in a non-IT context and to discover which aspects should be considered when deciding if whether an Agile approach should be implemented or not. Previous studies reflect on the adoption for the identified context. However, the recognition of these practices and concepts by the Project Management field of studies still remains unresolved. The adoption of Agile...

  5. Moving Design from Metaphor to Management Practice

    OpenAIRE

    Jeanne Liedtka; Bidhan Parmar

    2012-01-01

    Despite the centrality of “design” to the field of organizational science, we argue that its use has remained at the level of metaphor rather than practice. Donald Schon’s concept of “reflection in action” addresses this gap by describing how managers can practice designing by generating problem frames as hypotheses, and then testing and refining those hypotheses in the situation. Much of management theory has focused on stable and predictable situations where problem framing is less importan...

  6. ROI on yield data analysis systems through a business process management strategy

    Science.gov (United States)

    Rehani, Manu; Strader, Nathan; Hanson, Jeff

    2005-05-01

    The overriding motivation for yield engineering is profitability. This is achieved through application of yield management. The first application is to continually reduce waste in the form of yield loss. New products, new technologies and the dynamic state of the process and equipment keep introducing new ways to cause yield loss. In response, the yield management efforts have to continually come up with new solutions to minimize it. The second application of yield engineering is to aid in accurate product pricing. This is achieved through predicting future results of the yield engineering effort. The more accurate the yield prediction, the more accurate the wafer start volume, the more accurate the wafer pricing. Another aspect of yield prediction pertains to gauging the impact of a yield problem and predicting how long that will last. The ability to predict such impacts again feeds into wafer start calculations and wafer pricing. The question then is that if the stakes on yield management are so high why is it that most yield management efforts are run like science and engineering projects and less like manufacturing? In the eighties manufacturing put the theory of constraints1 into practice and put a premium on stability and predictability in manufacturing activities, why can't the same be done for yield management activities? This line of introspection led us to define and implement a business process to manage the yield engineering activities. We analyzed the best known methods (BKM) and deployed a workflow tool to make them the standard operating procedure (SOP) for yield managment. We present a case study in deploying a Business Process Management solution for Semiconductor Yield Engineering in a high-mix ASIC environment. We will present a description of the situation prior to deployment, a window into the development process and a valuation of the benefits.

  7. Management and control applications in Agriculture domain via a Future Internet Business-to-Business platform

    NARCIS (Netherlands)

    Barmpounakis, S.; Kaloxylos, A.; Groumas, A.; Katsikas, L.; Sarris, V.; Dimtsa, K.; Fournier, F.; Antoniou, E.; Alonistioti, N.; Wolfert, J.

    2015-01-01

    The Agriculture business domain, as a vital part of the overall supply chain, is expected to highly evolve in the upcoming years via the developments, which are taking place on the side of the Future Internet. This paper presents a novel Business-to-Business collaboration platform from the agri-food

  8. Emergency and crisis management: critical incident stress management for first responders and business organisations.

    Science.gov (United States)

    Guenthner, Daniel H

    2012-01-01

    A literature review was performed on critical incident stress after September 11th, 2001 (9/11), and Hurricanes Katrina and Rita, which focused on the need to implement a holistic critical incident stress management programme for first responders and business organisations. Critical incident stress management is required to handle acute stress and other distress in the face of natural or man-made disasters, including terrorist attacks. A holistic approach to community resilience through a well-planned and implemented critical incident stress management programme has been shown in the literature to promote self-help and self-efficacy of individuals and organisations. The interventions and programme elements defined clearly show how a number of different intervention and prevention strategies will promote business and community resilience and also self-efficacy in a culturally-diverse community and organisation. Implementing a critical incident stress management programme within a responding business organisation is critical because of the fact that first responders are the most susceptible every day to exposure to critical incidents that will affect their mental health; and business employees will suffer some of the same maladies as first responders in the event of a disaster or crisis. Utilising the framework provided, a holistic critical incident stress management programme can be implemented to help reduce the effects of burnout, absenteeism, acute stress, post-traumatic stress, substance use and traumatic stress, and to work to promote community resilience and toughen individuals against the effects of stress. Taking care of the needs of the employees of a business organisation, and of those of first responders, is clearly required.

  9. Strategic Management Practices within the Romanian Hotel Industry

    Directory of Open Access Journals (Sweden)

    Ovidiu-Niculae Bordean

    2014-11-01

    Full Text Available The fierce competition among hotels had forced managers to reconsider the way in which they are doing business. The strategic planning is seen as one approach that could help hotel managers to bust their hotel performance and to obtain a competitive advantage against the other hotels. This paper addresses the issue of strategic management in the hotel industry through a survey designed to identify the strategic practices that hotels from the North-Western part of Romania are using. The research study was based on a questionnaire that was administered to 65 key decision makers from the hotel industry in five large cities. The aim of the study was to offer a real picture of the strategic approaches that are implemented within the hotel industry. The study uses 25 statements that largely correspond to some of the most-cited strategic practices within the strategic management tourism literature. The hotels that took part in the study focused mainly on implementing the differentiation and innovation strategy. The ANOVA test showed that there are significant differences between the way in which these strategies are pursued according to several characteristics of the hotels (size, category and management type. The results offer valuable and consistent insights for both hotel managers who wish to develop better strategies and theoreticians who are interested in filling in the existing gap from the hotel literature.

  10. EVALUATING TOOLS FOR EXECUTION AND MANAGEMENT OF AUTHORIZATION BUSINESS RULES EVALUATING TOOLS FOR EXECUTION AND MANAGEMENT OF AUTHORIZATION BUSINESS RULES

    Directory of Open Access Journals (Sweden)

    Leonardo Guerreiro Azevedo

    2010-12-01

    Full Text Available Information security is an essential subject for commercial and government organizations, and its deployment should be supported by software tools, both at design time (when authorization business rules are planned and designed and at run time (when authorization business rules are applied and monitored. An authorization business rule (or authorization rules, for short is a rule that states which operations may be executed on each data item by each user. Therefore, information security supporting tools should include features for editing, managing, and assuring the application and monitoring of authorization rules. These features may be structured in a framework composed by rule management and rule execution components. In real scenarios, evaluating and selecting tools to support organization business processes is typically handled by prospecting activities that are conducted in an ad-hoc way, and therefore are very time-consuming and hard to track. However, the rapid evolution of business scenarios, the increasing demand for traceability in business-IT alignment and the great number of IT solutions available for being evaluated require prospecting activities to be more systematic, traceable and quickly adapted to different scenarios. This work proposes a set of criteria and a systematic method for evaluating tools for management and execution of authorization rules. We have applied our approach in a real scenario. The results demonstrated that BRMS (Business Rule Management Systems tools can be used for authorization rule management, and Oracle DBMS is the most suitable tool for authorization rules storage and execution. Segurança da informação é um tópico essencial para organizações privadas e governamentais, e sua disponibilização deve ser apoiada por ferramentas de software, tanto em tempo de projeto (quando regras de negócio de autorização são planejadas e projetadas como em tempo de execução (quando regras de negócio de

  11. Process Management Practices In Healthcare Institutions

    Directory of Open Access Journals (Sweden)

    Şükrü Kılıç

    2015-09-01

    Full Text Available Healthcare institutions differ from other service businesses by their “matrix organizational structure” and “error-free output” requirement. However, the processes stay the same for all organizational activities at different levels. One of the post-modern management approach is to focus on basis of necessary processes and fundamental organizational changes. This case study aims to initially explain the characteristics of healthcare institutions and the basic conceptual properties of process and process management. Then the effect of the “management throughprocesses approach” over organization will be discussed. Finally; process management at healthcare institutions, scope of health care and examples of the other post-modern approaches will be examined with their outputs

  12. Distributed Technology of E-Business and Its Practice

    Institute of Scientific and Technical Information of China (English)

    2002-01-01

    With the evolution of application system, there are t wo different system architectures. One is the traditional application system suc h as MIS and Business Software. Along with its extension, the traditional applic ation system transforms from file-based structure to C/S and then CSS model. At the same time, following the prevalence of Internet/Intranet, Web application s ystem based on browser comes into being. In early time, Web application only pro vided functions of looking over or querying static da...

  13. Unfinished Business with Feminist Thinking and Counselling and Guidance Practice

    Science.gov (United States)

    Wright, Jeannie

    2009-01-01

    This article provides a personal view of the influence of feminist theories on counselling and guidance practice over a 30-year period. It is not intended to be a scoping review of the vast literature on feminist theory and practice in relation to the talking therapies. Based on the subjective experience of one researcher/practitioner, its…

  14. XXVI Annual Conference of the European Academy of Management and Business Economics (AEDEM)

    CERN Document Server

    Gil-Lafuente, Jaime; Merigó-Lindahl, José; Soft Computing in Management and Business Economics

    2012-01-01

    This book is a collection of selected papers presented at the Annual Meeting of the European Academy of Management and Business Economics (AEDEM), held at the Faculty of Economics and Business of the University of Barcelona, 05 – 07 June, 2012. This edition of the conference has been presented with the slogan “Creating new opportunities in an uncertain environment”. There are different ways for assessing uncertainty in management but this book mainly focused on soft computing theories and their role in assessing uncertainty in a complex world. The present book gives a comprehensive overview of general management topics and discusses some of the most recent developments in all the areas of business and management including management, marketing, business statistics, innovation and technology, finance, sports and tourism. This book might be of great interest for anyone working in the area of management and business economics and might be especially useful for scientists and graduate students doing researc...

  15. Evidence-Based Practice: Management of Vertigo

    OpenAIRE

    Nguyen-Huynh, Anh T.

    2012-01-01

    The article focuses on the evidence basis for the management of benign paroxysmal positional vertigo (BPPV), the most common diagnosis of vertigo in both primary care and subspecialty settings. Like all articles in this compilation of evidence-based practice, an overview is presented along with evidence based clinical assessment, diagnosis, and management. Summaries of differential diagnosis of vertigo and outcomes are presented.

  16. Classroom Management, Bullying, and Teacher Practices

    Science.gov (United States)

    Allen, Kathleen P.

    2010-01-01

    While bullying in schools has begun to receive attention, little is known about the relationship between classroom management and bullying in the classroom. The process for exploring this relationship will be a review of research and literature related to bullying in the school environment, classroom management, teacher practices, and student…

  17. Blurred Boundaries in Wildlife Management Practices

    NARCIS (Netherlands)

    Boonman-Berson, S.H.

    2016-01-01

    Human-wildlife conflicts have been increasing at alarming rates over the last few decades. Wildlife management practices deal with preventing and disentangling these conflicts. However, which approach should be taken is widely disputed in research, policy, in-the-field-wildlife management and local

  18. Best Practices for Managing Organizational Diversity

    Science.gov (United States)

    Kreitz, Patricia A.

    2008-01-01

    Organizations with increasingly diverse workforces and customer populations face challenges in reaping diversity's benefits while managing its potentially disruptive effects. This article defines workplace diversity and identifies best practices supporting planned and positive diversity management. It explores how academic libraries can apply…

  19. Task Lists for Business, Marketing and Management Occupations, 1988: Cluster Matrices for Business, Marketing and Management Occupations. Education for Employment Task Lists.

    Science.gov (United States)

    Fonseca, Linda Lafferty

    Developed in Illinois, this document contains three components. The first component consists of employability task lists for the business, marketing, and management occupations of first-line supervisors and manager/supervisors; file clerks; traffic, shipping, and receiving clerks; records management analysts; adjustment clerks; and customer…

  20. Learning on the Job: How Do Farm Business Managers Get the Skills and Knowledge To Manage Their Businesses? CRLRA Discussion Paper Series.

    Science.gov (United States)

    Kilpatrick, Sue

    The methods used by Australian farm managers to obtain the skills and knowledge needed to manage their businesses were examined. Semi-structured telephone interviews were conducted with 85 farm owners/managers from South Australia, the Northern Territory, Queensland, Tasmania, and New South Wales. The farmers interviewed identified a wide range of…

  1. SIGNIFICANCE OF BUSINESS QUALITY MANAGEMENT FOR INCREASING COMPETITIVENESS OF SERBIAN ECONOMY

    Directory of Open Access Journals (Sweden)

    Marija Andjelković Pešić

    2012-02-01

    Full Text Available This paper points out some challenges Serbian economy is facing at the beginning of the XXIcentury. Based on the fact that the quality, both in theory and practice, has been promoted as the mostimportant dimension of competitiveness, improvement of quality stands out as the primary task ofenterprises in Serbia. In the last part of the paper there are some results of the research, conductedwith purpose of identifying opportunities for improving the quality of business in Serbian economy.The authors have been trying to establish the connection between Serbia’s competitiveness ratingaccording to research results of confidential institutions (World Bank’s Report on Business, GlobalCompetitiveness Report 2010-2011 and presence of quality management concepts and tools inbusiness practice in Serbia. The intention of the authors is to present the research results and toindicate the possibilities for improving competitiveness of Serbian economy, primarily throughimplementation of modern management concepts and models. The one that is suggested in this paperis the Six Sigma concept.

  2. Management Accounting in Denmark; Theory and Practice

    DEFF Research Database (Denmark)

    Israelsen, Poul; Andersen, Michael; Rohde, Carsten

    1996-01-01

    , the main results of two new empirical studies are presented one on product costing and the other on identifying the adoption of “modern cost management techniques” in Denmark. The article places both current theory and practice in their historical context. In the former, this is done through an outline......The article describes the present state of cost and management accounting in Denmark within “mainstream accounting”, both as regards theory and practice. In the case of theory, there has been a gradual convergence of views. The essence of these views is briefly described. Concerning practice...

  3. International Business and Global Information Management Research: Toward a Cumulative Tradition

    OpenAIRE

    Fred Niederman; David J. Boggs; Sumit Kundu

    2002-01-01

    This work reviews the relationship between the disciplines of international business and global information management (GIM), examining how international business has served as a reference discipline for GIM and how GIM has contributed to the development of international business. GIM contributions are considered in terms of their findings as well as topic and approach. Based on a review of all Journal of Global Information Management (JGIM) articles since the inception of the journal, this p...

  4. PRACTICAL APPROACHES IN TEACHING BUSINESS ENGLISH TO FRESHMEN OF THE CONTINUING EDUCATION COLLEGE

    Institute of Scientific and Technical Information of China (English)

    2000-01-01

    This article presents some practical approaches inteaching Business English to freshmen of the Continu-ing Education College.It introduces three attempts inmatching the students’situation with the teachingtasks,combining teaching with practice,and givingstudents periodic tests and a variety of test formats in-stead of only giving one test at the end of the term.Itis shown,through the practical attempts,that theapproaches are effective.

  5. The Mediating Effect of Kaizen between Total Quality Management (TQM) and Business Performance

    Science.gov (United States)

    Shan, Ang Wei; Fauzi Ahmad, Mohd; Hisyamudin Muhd Nor, Nik

    2016-11-01

    Every customer preference is different but yet important. The global market is shifting rapidly, organizations are needed to continuously identify new opportunity to obtain competitive advantages. Literature suggested that manufacturing companies are needed to differentiate themselves through emphasize on quality and continuous improvement in product and services as a crucial part to secure and success in the future. The Total Quality Management (TQM) practices has developed a strong bearing on growth and competitiveness in market. Therefore, a proper continuous improvement (Kaizen) practice is needed to eliminate waste and value added in production to remain competitiveness and retained the potential customer. However, based on the previous study it had indicated an inconsistent result between TQM and BP. Besides that, researcher also less emphasized on mediator in previous work. Therefore, the purpose of this paper is to recommend the relationship between TQM and business performance with a mediator's effect of Kaizen. This proposed model attempt to create knowledge to both academician and company players to acquire a better understanding among the TQM and Kaizen practices. Consequently, the Structural Equation Modelling (SEM) techniques is applying to identify and evaluate the relationship among TQM, Kaizen, and business performance in developing a new TQM model.

  6. Multi-Agent Simulation and Management Practices

    CERN Document Server

    Siebers, Peer-Olaf; Celia, Helen; Clegg, Chris

    2010-01-01

    Intelligent agents offer a new and exciting way of understanding the world of work. Agent-Based Simulation (ABS), one way of using intelligent agents, carries great potential for progressing our understanding of management practices and how they link to retail performance. We have developed simulation models based on research by a multi-disciplinary team of economists, work psychologists and computer scientists. We will discuss our experiences of implementing these concepts working with a well-known retail department store. There is no doubt that management practices are linked to the performance of an organisation (Reynolds et al., 2005; Wall & Wood, 2005). Best practices have been developed, but when it comes down to the actual application of these guidelines considerable ambiguity remains regarding their effectiveness within particular contexts (Siebers et al., forthcoming a). Most Operational Research (OR) methods can only be used as analysis tools once management practices have been implemented. Ofte...

  7. Social media best practices in emergency management.

    Science.gov (United States)

    Siskey, Ashley; Islam, Tanveer

    2016-01-01

    Social media platforms have become popular as means of communications in emergency management. Many people use social media sites such as Facebook and Twitter on a daily basis including during disaster events. Emergency management agencies (EMAs) need to recognize the value of not only having a presence on social media but also actively engaging stakeholders and the public on these sites. However, identifying best practices for the use of social media in emergency management is still in its infancy. The objective of this article is to begin to create or further define best practices for emergency managers to use social media sites particularly Facebook and Twitter in four key areas: 1) implementation, 2) education, 3) collaboration, and 4) communication. A list of recommendations of best practices is formulated for each key area and results from a nationwide survey on the use of social media by county EMAs are discussed in this article.

  8. A transformation-based approach to business process management in the cloud

    NARCIS (Netherlands)

    Duipmans, Evert Ferdinand; Ferreira Pires, Luis; Bonino da Silva Santos, Luiz Olavo

    2014-01-01

    Business Process Management (BPM) has gained a lot of popularity in the last two decades, since it allows organizations to manage and optimize their business processes. However, purchasing a BPM system can be an expensive investment for a company, since not only the software itself needs to be purch

  9. Can spirituality pave the way to a new paradigm for management and business?

    NARCIS (Netherlands)

    Nandram, S.S.

    2010-01-01

    The article focuses on the influence of spirituality to engender the shift in consciousness in business and management. It mentions that the integration of spirituality to business will engender shift in consciousness and leads to the beginning of management which has the power to inspire higher val

  10. Human resource management practices in ZAIN cellular communications company operating in Jordan

    Directory of Open Access Journals (Sweden)

    Sulieman Ibraheem Shelash Mohammad

    2011-08-01

    Full Text Available The purpose of this paper is to analyze the best human resource management (HRM practices at ZAIN; cellular communications company operating in Jordan. study consisted of employees in ZAIN Cellular Communications Company in Jordan. All participants of this study were employees working in the organization - staff, team leaders, supervisors, programmers, project leaders, business analysts, managers, assistant managers. The findings in the paper that there are relatively high levels of practice for the areas of Training and development, Performance Appraisal, along with Communication and information sharing. Recruitment and selection is the one area, on the other hand, where a considerably lower mean level of practice exists .

  11. Business process management in sustainable property/asset management by using the TotalObserver

    Directory of Open Access Journals (Sweden)

    Milosavljević Boško B.

    2012-01-01

    Full Text Available The use of software became of great importance for successful facility and property management worldwide, because of its possibilities for generating savings in multiple areas and not just in operational areas and improving business processes. This paper displays the growing facility and property management market in Serbia and the software TotalObserver as a solution for the emerging problems for this market. Case studies and operational use of TotalObserver confirmed that significant savings can be generated by using software for asset management.

  12. The Formation of Digital Piracy Management Business Models in the Music Records Industry

    Directory of Open Access Journals (Sweden)

    Edverdas Vaclovas Bartkus

    2015-02-01

    Full Text Available Over the past two decades due to the rapid expansion of the Internet and content products (music, movies, books and software digital distribution, the number of users copying and distributing these products without the legal consent of their authors is increasing - a phenomenon known as digital piracy. This poses new challenges to the creative content industry seeking to protect itself against the loss of income and copyright infringement.  This problem is particularly relevant to the recorded music industry, as it has the large scale of digital piracy related to very convenient reproduction and distribution of illegal music records.  The widespread practice of record use in the digital space is not favorable to traditional business models based on the distribution of music in physical format. An increasing variety of digital piracy forms and decreasing technical limitations at the same time create new opportunities to manage digital piracy through the use of new technical, legal or economic decisions. This creates need to discuss the relevance and theoretical aspects of digital piracy management in the recorded music industry, and to analyze and compare most widespread digital piracy management business models of in the recorded music industry.

  13. MBA theory and application of business and management principles

    CERN Document Server

    Davim, J

    2016-01-01

    This book focuses on the relevant subjects in the curriculum of an MBA program. Covering many different fields within business, this book is ideal for readers who want to prepare for a Master of Business Administration degree. It provides discussions and exchanges of information on principles, strategies, models, techniques, methodologies and applications in the business area.

  14. Clinical practice guidelines in patient management

    Directory of Open Access Journals (Sweden)

    Santosh Kumar

    2001-01-01

    Full Text Available Efforts have always been made to evolve certain prin-ciples to reduce the variability in the management of patients and make medical care more appropriate. These efforts have become almost a movement since 1980s as evidenced in the development of clinical practice guide-lines in all medical disciplines. This article describes the need for clinical practice guidelines and their de-velopment methods and qualities. Advantages and limi-tations of clinical practice guidelines are enumerated. The salient features of various available clinical prac-tice guidelines in urology are also described.

  15. LINKING PROJECTS TO BUSINESS STRATEGY THROUGH PROJECT PORTFOLIO MANAGEMENT

    Directory of Open Access Journals (Sweden)

    A.J. Buys

    2012-01-01

    Full Text Available

    ENGLISH ABSTRACT: In many organisations, a chasm exists between the development of strategy and its successful implementation. Failure to cross this chasm may ultimately result in strategy failure and the loss of competitive advantage, profits, and employment. Project Portfolio Management (PPM is theorised as a management methodology that links a portfolio of projects to the business strategy. However, current literature lacks empirical evidence of the levels of employment, functionality, and success of the Project Portfolio Management approach in South Africa. A survey of respondents in 32 technology organisations was used to analyze the reasons for the following: strategy implementation and project delivery failure in South African technology organisations; the South African situation regarding the chasm that exists in many organisations between strategy development and successful strategy implementation; and the extent to which – and with what success – Project Portfolio Management is employed in South African technology organisations.

    AFRIKAANSE OPSOMMING: In baie organisasies bestaan daar ’n gaping tussen strategie-ontwikkeling en suksesvolle strategie-implementering. Die onvermoë om die gaping te oorbrug sal uiteindelik lei tot strategiefaling en die verlies van mededingende voordeel, winste, en werksgeleenthede. Projekportefeuljebestuur (PPB word voorgehou as ’n bestuursmetodologie wat ’n portefeulje van projekte koppel aan die besigheidstrategie. Bestaande literatuur gaan egter mank aan empiriese bewyse ten opsigte van die vlakke van indiensneming, funksionaliteit, en sukses van die Projekportefeuljebestuursbenadering in Suid-Afrika. ’n Opname van respondente in 32 tegnologie-organisasies is gebruik om die volgende aspekte te ondersoek: die redes vir falings in strategie-implementering en projekaflewering in Suid-Afrikaanse tegnologie-organisasies; die Suid-Afrikaanse situasie rakende die gaping wat bestaan tussen

  16. MANAGEMENT OF QUALITY COSTS IN TOURISM BUSINESSES AND AN INVESTIGATION ON HOTEL BUSINESSES

    Directory of Open Access Journals (Sweden)

    Kezban ŞİMŞEK

    2016-08-01

    Full Text Available Intense competition in today business world makes offer of qualified goods and services essential in tourism businesses as it is in manifacturing businesses. To continue their existence, these profit-oriented businesses have to have an active quality costs system which follows cost of exercises to provide quality, keeps them under control besides providing quality. This study reveals managers’ opinion and present state of 3,4 and 5-star hotel businesses according to their quality costs applications. In this sense, hotel managers’ aspects of quality costs and their activities within quality costs were tired to be evalu ated, as a result of the study, it was discovered that essential part of the hotel businesses (67,2 % didn’t have quality costs system.

  17. Construction quality management principles and good practice

    CERN Document Server

    Watson, Paul

    2011-01-01

    Quality management is essential for facilitating the competitiveness of modern day commercial organizations. Excellence in quality management is a requisite for construction organizations who seek to remain competitive and successful. The challenges presented by competitive construction markets and large projects that are dynamic and complex necessitate the adoption and application of quality management approaches. This textbook is written in line with the ISO 9001:2008 standard and provides a comprehensive evaluation of quality management systems and tools. Their effectiveness in achieving project objectives is explored, as well as applications in corporate performance enhancement. Both the strategic and operational dimensions of quality assurance are addressed by focusing on providing models of best practice. The reader is supported throughout by concise and clear explanations and with self-assessment questions. Practical case study examples show how various evaluative-based quality management systems and t...

  18. Practical Implementation of Sustainable Urban Management Tools

    DEFF Research Database (Denmark)

    Nielsen, Susanne Balslev; Jensen, Jesper Ole; Hoffmann, Birgitte

    2006-01-01

    urban actors around indicators, goals and actions for sustainable urban development across organizational levels. Hence the key question is how to implement urban sustainable management tools in urban management gaining validity from an expert perspective as well as a lay-man perspective. The paper...... experiences with urban sustainable management tools. The experiences rank from simple approaches of municipalities publishing indicators or green accounts, to more advanced approaches of urban sustainability integrated in environmental management systems....... and goals for urban sustainability whereas less focus has been on the context of implementation and even less on what we can learn from practical experiences about the usefulness of urban sustainable indicator tools. This paper explores the practical implementation of urban sustainable management tools...

  19. Teaching Professionals Environmental Management: Combining Educational Learning and Practice Learning

    DEFF Research Database (Denmark)

    Jørgensen, Michael Søgaard; Jørgensen, Ulrik

    2003-01-01

    in the environmental field. Subjects and themes originates to a large extent from the wide range of realistic problems that participants meet in their jobs – and teachers are required to find and use exactly sources of knowledge and methodology that meet these demands. Each basic semester contain both class teaching...... semesters. The target groups are professional environmental managers working in businesses including consultants, governmental institutions and organizations. To get access to the education the students must have a technical/nature science competence at master level or bachelor level combined with relevant...... becomes a place where interplay is created between knowledge from research and development on the one side and competencies from professional practice on the other. In actual teaching, this is accomplished through the creation of linkages between theoretical knowledge and methods and practical knowledge...

  20. Financial literacy as an essential element in nursing management practice.

    Science.gov (United States)

    Talley, Linda B; Thorgrimson, Diane H; Robinson, Nellie C

    2013-01-01

    Grooming nurses at all levels of the organization to master health care executive skills is critical to the organization's success and the individual's growth. Selecting and executing next steps for nursing leadership team development is critical to success. Leaders must make it their responsibility to provide nurses with increased exposure to quality, safety, and financial data, thereby allowing nurses to translate data while achieving and sustaining successful outcomes. The work of the CNO Dashboard to measure, report, trend, and translate clinical and non-clinical outcomes must be integrated throughout all levels of nursing staff so that nursing practice is positioned to continually strive for best practice. The education and evolution of nurses as business managers is critical to building a strong RN workforce.

  1. Management of infection control in dental practice.

    Science.gov (United States)

    Smith, A; Creanor, S; Hurrell, D; Bagg, J; McCowan, M

    2009-04-01

    This was an observational study in which the management policies and procedures associated with infection control and instrument decontamination were examined in 179 dental surgeries by a team of trained surveyors. Information relating to the management of a wide range of infection control procedures, in particular the decontamination of dental instruments, was collected by interview and by examination of practice documentation. This study found that although the majority of surgeries (70%) claimed to have a management policy on infection control, only 50% of these were documented. For infection control policies, 79% of surgeries had access to the British Dental Association Advice Sheet A12. Infection control policies were claimed to be present in 89% of surgeries, of which 62% were documented. Seventy-seven per cent of staff claimed to have received specific infection control training, but for instrument decontamination this was provided mainly by demonstration (97%) or observed practice (88%). Many dental nurses (74%) and dental practitioners (57%) did not recognise the symbol used to designate a single-use device. Audit of infection control or decontamination activities was undertaken in 11% of surgeries. The majority of surgeries have policies and procedures for the management of infection control in dental practice, but in many instances these are not documented. The training of staff in infection control and its documentation is poorly managed and consideration should be given to development of quality management systems for use in dental practice.

  2. Business Intelligence Approach In A Business Performance Context

    OpenAIRE

    Mihaela MUNTEAN; Cabau, Liviu Gabriel

    2011-01-01

    Subordinated to performance management, Business Intelligence approaches help firms to optimize business performance. Key performance indicators will be added to the multidimensional model grounding the performance perspectives. With respect to the Business Intelligence value chain, a theoretical approach was introduced and a practice example, based on Microsoft SQL Server specific services, for the customer perspective was implemented.

  3. Effective Practices for Online Delivery of Quantitative Business Courses

    Science.gov (United States)

    Lam, Helen; Khare, Anshuman

    2010-01-01

    Online delivery of university-level courses has grown exponentially in the last decade and is increasingly being recognised as a viable and effective alternative to face-to-face classroom teaching. Many scholars have already written about the benefits and best practices of online teaching in general. However, not many studies have paid specific…

  4. A Study of Business Incubators: Models, Best Practices, and Recommendations for NASA and Florida

    Science.gov (United States)

    1997-01-01

    This study was conducted to provide NASA-Kennedy Space Center with information and recommendations to support establishing one or more technology-based business incubators In Florida. The study involved assembling information about incubators: why they succeed, why they fail, how they are organized, and what services they provide. Consequently, this study focuses on widely-recognized "best practices," needed to establish successful technology- based business incubators. The findings are used to optimize the design and implementation of one or more technology-based business incubators to be established in Florida. Recommendations reflect both the essential characteristics of successful incubators and the optimal business demographics in Florida. Appendix A provides a fuller description of the objectives of the study. Technology-based business incubators are an increasing catalyst of new business development across the USi Incubators focus on providing entrepreneurs and small start-up firms with a wide array of support services necessary to bring forth new products and processes based on technologies developed in the nation's federal and private laboratories and universities. Appendix B provides extensive discussion of findings relative to technology- based business incubators.

  5. Risk Management Techniques and Practice Workshop Workshop Report

    Energy Technology Data Exchange (ETDEWEB)

    Quinn, T; Zosel, M

    2008-12-02

    vendor technical or business problems. HPC, by its very nature, is an exercise in multi-level risk management. Every aspect of stewarding HPCCs into the petascale era, from identification of the program drivers to the details of procurement actions and simulation environment component deployments, represents unprecedented challenges and requires effective risk management. The fundamental purpose of this workshop was to go beyond risk management processes as such and learn how to weave effective risk management practices, techniques, and methods into all aspects of migrating HPCCs into the next generation of leadership computing systems. This workshop was a follow-on to the Petascale System Integration Workshop hosted by Lawrence Berkeley National Laboratory (LBNL)/NERSC last year. It was intended to leverage and extend the risk management experience of the participants by looking for common best practices and unique processes that have been especially successful. This workshop assessed the effectiveness of tools and techniques that are or could be helpful in HPCC risk management, with a special emphasis on how practice meets process. As the saying goes: 'In theory, there is no difference between theory and practice. In practice there is'. Finally, the workshop brought together a network of experts who shared information as technology moves into the petascale era and beyond.

  6. Integrative learning for practicing adaptive resource management

    Directory of Open Access Journals (Sweden)

    Craig A. McLoughlin

    2015-03-01

    Full Text Available Adaptive resource management is a learning-by-doing approach to natural resource management. Its effective practice involves the activation, completion, and regeneration of the "adaptive management cycle" while working toward achieving a flexible set of collaboratively identified objectives. This iterative process requires application of single-, double-, and triple-loop learning, to strategically modify inputs, outputs, assumptions, and hypotheses linked to improving policies, management strategies, and actions, along with transforming governance. Obtaining an appropriate balance between these three modes of learning has been difficult to achieve in practice and building capacity in this area can be achieved through an emphasis on reflexive learning, by employing adaptive feedback systems. A heuristic reflexive learning framework for adaptive resource management is presented in this manuscript. It is built on the conceptual pillars of the following: stakeholder driven adaptive feedback systems; strategic adaptive management (SAM; and hierarchy theory. The SAM Reflexive Learning Framework (SRLF emphasizes the types, roles, and transfer of information within a reflexive learning context. Its adaptive feedback systems enhance the facilitation of single-, double-, and triple-loop learning. Focus on the reflexive learning process is further fostered by streamlining objectives within and across all governance levels; incorporating multiple interlinked adaptive management cycles; having learning as an ongoing, nested process; recognizing when and where to employ the three-modes of learning; distinguishing initiating conditions for this learning; and contemplating practitioner mandates for this learning across governance levels. The SRLF is a key enabler for implementing the "adaptive management cycle," and thereby translating the theory of adaptive resource management into practice. It promotes the heuristics of adaptive management within a cohesive

  7. Applying Dairy Cow Behavior in Management Practice

    Institute of Scientific and Technical Information of China (English)

    YUAN Kai; LIU Zongping; WANG Zongyuan

    2009-01-01

    Applying dairy cow behavior in management practice is an effective way of improving cow health, welfare and performance. This paper first reviewed daily time budget and normal patterns of dairy cow behavior, and then discussed the influence of major management conditions and practices (such as competitive environments, stocking density, grouping strategies) on cow's feeding, lying and social behavior. Finally, new findings of using feeding behavior to predict disorders in transition period were addressed. It was suggested that dairy researchers and farmers should take advantage of related knowledge of dairy cow behavior to improve dairy cow health and welfare. More research is required to further study dairy cow behavior so as to better apply it in practical management and meet the needs of production.

  8. How to Take HRMS Process Management to the Next Level with Workflow Business Event System

    Science.gov (United States)

    Rajeshuni, Sarala; Yagubian, Aram; Kunamaneni, Krishna

    2006-01-01

    Oracle Workflow with the Business Event System offers a complete process management solution for enterprises to manage business processes cost-effectively. Using Workflow event messaging, event subscriptions, AQ Servlet and advanced queuing technologies, this presentation will demonstrate the step-by-step design and implementation of system solutions in order to integrate two dissimilar systems and establish communication remotely. As a case study, the presentation walks you through the process of propagating organization name changes in other applications that originated from the HRMS module without changing applications code. The solution can be applied to your particular business cases for streamlining or modifying business processes across Oracle and non-Oracle applications.

  9. APM Best Practices Realizing Application Performance Management

    CERN Document Server

    Sydor, Michael J

    2011-01-01

    The objective of APM Best Practices: Realizing Application Performance Management is to establish reliable application performance management (APM) practices - to demonstrate value, to do it quickly, and to adapt to the client circumstances. It's important to balance long-term goals with short-term deliverables, but without compromising usefulness or correctness. The successful strategy is to establish a few reasonable goals, achieve them quickly, and then iterate over the same topics two more times, with each successive iteration expanding the skills and capabilities of the APM team. This str

  10. Interactive Business Development, Capturing Business Knowledge and Practice: A Case Study

    Science.gov (United States)

    McKelvie, Gregor; Dotsika, Fefie; Patrick, Keith

    2007-01-01

    Purpose: The purpose of this paper is to follow the planning and development of MapaWiki, a Knowledge Management System for Mapa, an independent research company that specialises in competitor benchmarking. Starting with the standard requirements to capture, store and share information and knowledge, a system was sought that would allow growth and…

  11. Risk management practices in the airline industry

    OpenAIRE

    Fernando, Sharon Perpetua Anasta

    2006-01-01

    This paper reviews the use of financial derivative instruments by non-financial entities to manage risk exposure. It provides the main objectives of a non-financial corporation to enter into derivative contracts with a counterparty and the scope of usage of these instruments. It is evident that most companies use derivative instruments to preserve cash flows and firm value as opposed to taking positions in contracts for speculative purposes. The paper focuses on the risk management practices ...

  12. Enhancing University Business Curriculum Using an Importance-Performance Approach: A Case Study of the Business Management Faculty of a University in Malaysia

    Science.gov (United States)

    Daud, Salina; Abidin, Nurazariah; Sapuan, Noraina Mazuin; Rajadurai, Jegatheesan

    2011-01-01

    Purpose: This study seeks to investigate the potential gap between important dimensions of business graduates' attributes and the actual performance of these graduates in their post-graduate employment. These graduates have completed a business-related degree from the business management faculty of a higher education institution (HEI) located in…

  13. Technologies for Collaborative Business Process Management : proceedings of the 1st International Workshop on technologies for Collaborative Business Process Management - TCoB 2006

    NARCIS (Netherlands)

    Sadiq, Shazia; Reichert, Manfred; Schulz, Karsten

    2006-01-01

    Business process management (BPM) has become an extensive area of research with several specialized aspects. BPM is viewed from highly diverse angles ranging from a management strategy to a software system. It is widely acknowledged that process enforcement technologies hold the potential to provide

  14. Images of Environment and Management Practice

    DEFF Research Database (Denmark)

    Schmidt, Kirsten; Remmen, Arne

    ; environment as a part of quality management; environment as a part of corporate branding and environment as a part of customer relations. The different images are distributed and coexist throughout the organization, where they may be a potential for conflicting priorities or a platform for organizational......Different images of environment can be found in relation to various understandings of environmental problems and solutions, such as cleaner production, environmental management, cleaner products and sustainability. Ascribed to these images are: environment as a part of license to operate...... learning supporting the development of sustainable business strategies. An analysis of the different images has been conducted related to a Danish case company based on an analytical framework with inspiration from Mintzbergs structures in five. In the case company, the understanding of environment...

  15. Mediator effect of statistical process control between Total Quality Management (TQM) and business performance in Malaysian Automotive Industry

    Science.gov (United States)

    Ahmad, M. F.; Rasi, R. Z.; Zakuan, N.; Hisyamudin, M. N. N.

    2015-12-01

    In today's highly competitive market, Total Quality Management (TQM) is vital management tool in ensuring a company can success in their business. In order to survive in the global market with intense competition amongst regions and enterprises, the adoption of tools and techniques are essential in improving business performance. There are consistent results between TQM and business performance. However, only few previous studies have examined the mediator effect namely statistical process control (SPC) between TQM and business performance. A mediator is a third variable that changes the association between an independent variable and an outcome variable. This study present research proposed a TQM performance model with mediator effect of SPC with structural equation modelling, which is a more comprehensive model for developing countries, specifically for Malaysia. A questionnaire was prepared and sent to 1500 companies from automotive industry and the related vendors in Malaysia, giving a 21.8 per cent rate. Attempts were made at findings significant impact of mediator between TQM practices and business performance showed that SPC is important tools and techniques in TQM implementation. The result concludes that SPC is partial correlation between and TQM and BP with indirect effect (IE) is 0.25 which can be categorised as high moderator effect.

  16. An exploratory study on the management of business records by knowledge workers

    Directory of Open Access Journals (Sweden)

    Adeline du Toit

    2011-12-01

    Full Text Available Purpose: The purpose of this exploratory study was to determine how knowledge workers could align the creation and management of business records with organisational records management needs. Problem investigated: Knowledge workers are employed by more than one organisation at the same time. This creates problems in managing and preserving the business records created and received by knowledge workers. This article investigates how organisations should manage and preserve their business records that are created and received by knowledge workers who are employed by more than one organisation. Methodology: The importance of the management of business records in the knowledge economy was discussed and in the empirical survey data was collected through a questionnaire survey of 122 knowledge workers at an investment management company. Findings: The results of the empirical survey revealed that the majority of respondents always save business records that they create on their own personal filing systems and that they are familiar with the concept of records management. The findings provided support for the hypothesis that knowledge workers take control of managing the business records of various organisations, as their careers consist of a series of projects or assignments, irrespective of the organisation employing them. Value of research: The active role that knowledge workers can play in the management of strategic business records, underlines its key position as an information management function in organisations. Further research is needed to clarify the importance of records management in the knowledge economy. Conclusion: Knowledge workers take control of managing the business records of various organisations, as their careers consist of a series of projects or assignments while working at different organisations.

  17. A Process Model of Small Business Owner-Managers' Learning in Peer Networks

    Science.gov (United States)

    Zhang, Jing; Hamilton, Eleanor

    2009-01-01

    Purpose: The purpose of this study is to explore how owner-managers of small businesses can learn in peer networks to improve their management skills. It aims to offer a new way of understanding owner-managers' learning as part of a social process, by highlighting the complex, interactive relationship that exists between the owner-manager, his or…

  18. Small Business Apparel Retailing in Jamaica: An Exploratory Investigation into Product Development Processes and Practices

    Science.gov (United States)

    Johnson-Leslie, Natalie; Gaskill, LuAnn R.

    2006-01-01

    While the process and practices of retail product development in developed countries have been documented, a void exists in descriptive analysis regarding retail product development in an international setting. The primary purpose of this study was to explore small business apparel retailing, and specifically the retail product development process…

  19. An Exploratory Study of Listening Practice Relative to Memory Testing and Lecture in Business Administration Courses

    Science.gov (United States)

    Peterson, Robin T.

    2007-01-01

    This study investigates the combined impact of a memory test and subsequent listening practice in enhancing student listening abilities in collegiate business administration courses. The article reviews relevant literature and describes an exploratory study that was undertaken to compare the effectiveness of this technique with traditional…

  20. 77 FR 43711 - Standards for Business Practices of Interstate Natural Gas Pipelines

    Science.gov (United States)

    2012-07-26

    ... Energy Regulatory Commission 18 CFR Part 284 Standards for Business Practices of Interstate Natural Gas... (WGQ) of the North American Energy Standards Board (NAESB) applicable to natural gas pipelines. In... Gas Quadrant (WGQ) of the North American Energy Standards Board (NAESB) applicable to natural...